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Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity to help employees balance family and personal priorities. The Future Org Intern program is a 12-week, paid internship from November 2026 to February 2027, with applications open to Australian and New Zealand citizens and Australian permanent residents, designed to provide hands-on technical training, professional growth opportunities, mentorship, and social connections. The Future Team role is Product Marketing Intern, AI Trust, reporting to the Trust Product Marketing team and collaborating with marketers, product managers, data scientists, sales, designers, and cross-functional GTM partners to shape Atlassian's AI trust narrative for products like Rovo. Responsibilities include gathering customer and field feedback to improve messaging, studying competitor AI trust strategies, synthesizing industry standards (NIST, ISO, OECD) into practical best practices, identifying gaps and proposing actionable recommendations, creating at least one customer-facing AI trust artifact, and presenting findings to AI and product marketing leadership. This role is ideal for someone passionate about responsible AI who enjoys turning complex research into clear storytelling and influencing how customers understand Atlassian’s AI capabilities.

Atlassian offers flexible work locations and hires in any country where it has a legal entity. The Value Management Office exists to align all interactions with customers’ strategic business needs and joint long-term success, and a Value Advisor shapes strategic value engagements, scales value management, and acts as a trusted executive advisor across the customer base. The role emphasizes deep customer focus and relationship building with senior executives, financial acumen to craft business cases, critical thinking to develop holistic solutions, and executive storytelling to guide decision-making. It also involves building the VMO through tooling, content, enablement, and cross-functional collaboration to scale value management, drive innovation, and share knowledge as thought leadership. The position requires travel of about 15–20% for customer meetings, as well as ongoing development of self and others and mentoring within a cross-functional, global practice.

- Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. - The Value Management Office exists to align all interactions with customers’ strategic business needs and long-term success, with the Value Advisor shaping and scaling value management and serving as a trusted advisor. - Responsibilities include engaging with senior customer executives, building influential relationships, and delivering tailored solutions that create significant value and competitive advantage. - The role requires financial acumen, critical thinking, and executive storytelling, plus developing holistic value frameworks, cross-functional collaboration, and thought leadership to drive scale. - The position involves building the VMO practice, driving innovation at scale, mentoring others, enabling field teams, collaborating across Atlassian, and traveling up to 15-20% for customer engagements.

Atlassian offers flexible work locations, allowing employees to work in an office, from home, or a hybrid, and hires globally wherever there is a legal entity. The Value Management Office (VMO) exists to align all interactions with customers’ strategic business needs and long-term success, with a Value Advisor responsible for scaling value management. The Value Advisor will develop content and assets, shape strategic value engagements with customers, and serve as a thought leader and trusted advisor to senior executives across Atlassian and its customers, influencing across teams and geographies to clearly articulate the value proposition in complex environments. The role emphasizes customer focus, financial acumen, critical thinking and solution innovation, executive storytelling, and building the VMO, while collaborating with multiple internal functions to drive value at scale. It also involves leading the practice, enabling and mentoring others, sharing knowledge externally, and traveling 15-20% for customer-facing meetings.

Atlassian supports flexible work arrangements (office, home, or hybrid) and virtual onboarding as part of its distributed-first approach, with this Manila-based Inside Sales role primarily supporting US time zones. The Inside Sales Representative, AI & Digital Natives, is an entry-point position designed to build pipeline in a greenfield market and close smaller, high-velocity opportunities. The AI & Digital Natives team focuses on winning AI-native and digital-native startups early, demanding credible technical conversations, outbound discipline, and a builder mindset, using product-led growth, sales engagement, and signal-based selling. Responsibilities include creating pipeline for top AI & DN target accounts through tailored outreach, prospecting net-new or small-footprint accounts, qualifying early, generating urgency with founders/CTOs/engineers, converting to pipeline, and owning smaller deals end-to-end while speaking credibly about modern AI and developer workflows. The role operates mostly in US time zones from Manila, collaborates with AMER teammates, maintains pipeline hygiene and accurate activity tracking in a high-volume environment, and participates in an evolving GTM stack blending product signals, AI-driven workflows, and human selling.

Atlassian supports flexible, distributed work, with interviews and onboarding conducted virtually, and this role based in Manila but primarily supporting US time zones. The Inside Sales Representative for AI & Digital Natives aims to build pipeline and close smaller, fast-moving opportunities in a high-velocity motion. The AI & Digital Natives team targets the next generation of AI-native and digital-native companies early, using outbound discipline, a greenfield approach, and a mix of product-led growth, sales engagement, and signal-based selling. Responsibilities include creating pipeline for top AI & DN accounts through tailored outreach informed by funding, hiring trends, product usage, and ecosystem context; prospecting often net-new or small-footprint customers, qualifying early, and converting to pipeline; owning smaller deals end-to-end and speaking credibly about modern AI and developer workflows. The role requires working US time zones from Manila, collaborating with AMER teammates, maintaining pipeline hygiene and accurate activity tracking in a high-volume environment, and operating at the forefront of AI GTM with an evolving stack of tools and processes.

Atlassian aims to unleash the potential of every team by revolutionising software development, serving clients like Williams Racing, NASA, Nike, Pixar, and Tesla, and has built a multi-billion-dollar, fast-growing business with over 300,000 paying customers, hundreds of implementation partners, and millions of users worldwide. The culture is open, welcoming, collaborative, and relentlessly focused on customer success. As an Enterprise Account Executive in India, you will build and execute a territory strategy to grow adoption of Atlassian’s portfolio among its largest enterprise customers, act as a customer champion, and uncover additional value in close coordination with Channel Partners, Product Specialists, and Marketing. You’ll own accounts end-to-end, coordinating with Solution Engineering, Sales Development, and Customer Success, collaborate with the Channel team and external Partners to craft effective sales strategies for named accounts, engage customers through regular 1:1s, executive engagements, roundtables, and events, educate them on Atlassian’s Cloud-based System of Work (AI, Scaled Agile, Enterprise Service Management, Work Management, and DevOps), and consistently exceed quotas. Success comes from teamwork and interlock with Technical Account Managers to drive business outcomes, with a culture of open collaboration and a commitment to continuously improving how Atlassian serves customers in the India region.

Atlassian aims to unleash the potential of every team and revolutionize software development, serving a multi-billion-dollar, fast-growing business with 300,000 paying customers, hundreds of implementation partners, and millions of users worldwide, including Williams Racing, NASA, Nike, Pixar, and Tesla. The culture is open, welcoming, collaborative, and intensely customer-focused, and the Enterprise Account Executive will build and implement a territory strategy to grow adoption of Atlassian’s portfolio with our largest enterprise customers while championing their needs. In India, you’ll work across a territory of Atlassian’s largest existing customers, coordinating with Channel Partners, Product Specialists, and Marketing to position value and elevate these relationships. Responsibilities include developing and implementing Territory and named Account plans to maximize expansion across Atlassian products, maintaining full account ownership, and coordinating with Solution Engineering, Sales Development, and Customer Success, as well as partnering with the Channel team and external Partners to execute effective sales strategies. You’ll engage customers through regular 1:1 meetings and executive engagements, participate in roundtables and events, educate them on Atlassian’s Cloud-based System of Work (including AI, Scaled Agile, Enterprise Service Management, Work Management, and DevOps), and work with Technical Account Managers to drive outcomes while consistently exceeding quotas, embodying “Be the change you seek” to help Atlassian better serve customers.

Zendesk seeks a Software Engineering Manager in Pune to lead a newly formed Data Applications Engineering team under Enterprise Data & Analytics, building an internal AI-powered GTM Intelligence Platform used by 1500+ employees. The role is the founding engineering leader, overseeing 2-4 engineers, collaborating with Data Engineering, Product, ML, Sales, and CX teams to deliver on time with high code quality and scalable systems. You will guide the transition from Data Science prototypes to production-ready environments with clear API contracts, and foster a high-performance culture with emphasis on observability, best practices, and regular 1:1s for growth and well-being. Requirements include 10+ years of industry experience with 3+ years in technical leadership, a track record shipping full-stack production apps, strong backend skills (Python/Java, distributed systems, caching) with frontend review ability, and experience with OLTP databases and cloud data warehouses (MySQL, Snowflake, Redshift, BigQuery); nice-to-haves include data/analytics engineering background, Python backend focus, AI/LLM features, and familiarity with GTM tools. The role is hybrid with in-office days required, and Zendesk notes location restrictions to Karnataka or Maharashtra; the tech stack includes React 18 + TypeScript, Vite, Snowflake, Python/FastAPI, and an OpenAI Agent SDK-based AI stack, with Zendesk committed to diversity and inclusive hiring practices.

Zendesk is seeking a Senior Product Manager in Pune to design growth-focused product experiences that attract, onboard, activate, upsell, and expand customers, with AI helping to move faster and make the product the primary driver of growth. The role sits in a small, high-impact Pune PM team and requires working from the office at least 3 days a week; candidates must be physically located in Karnataka or Maharashtra. Key responsibilities include owning the growth roadmap tied to revenue and retention targets, delivering a best-in-class self-serve journey, building a Pune PM community, and using AI responsibly for onboarding, workflows, and recommendations. Required qualifications include 8+ years in B2B SaaS product management, experience with workflow or customer/employee experience products, a track record of measuring funnel metrics and running A/B tests, cross-functional influence across Sales, Marketing, Customer Success, and Engineering, and strong communication skills. This role is a core growth lever for the business, and Zendesk emphasizes hybrid work, diversity and inclusion, with guidelines about AI screening and accommodations for applicants with disabilities.

Zendesk is hiring a Staff Software Engineer in Pune to serve as the technical leader, defining architecture, execution strategy, and a long-term roadmap for a feature-rich admin system, with in-office work required at least 3 days a week. You will independently drive system design, collaborate across multiple teams to build reliable, secure, scalable enterprise solutions, and develop event-driven architectures with real-time workflow and automation. You will mentor senior engineers, foster a learning culture, participate in on-call rotations after training, lead agile ceremonies, and own end-to-end delivery to ensure high quality and performance. Required qualifications include 12+ years of frontend software engineering for enterprise SaaS, 10+ years with JavaScript/TypeScript and React/Redux, experience with Cypress/Jest, REST APIs, and leadership in multi-tenant SaaS architectures, with autonomous delivery and strong communication. Zendesk notes location restrictions (candidates must be located in Karnataka or Maharashtra), emphasizes a hybrid work model and diversity, and highlights that AI screening may be used in the process, offering meaningful impact and growth opportunities.

Zendesk is a leader in customer experience and employee services, offering a unified AI-powered Resolution Platform and helping brands modernize their contact centers worldwide. The Sales Engineer will collaborate with customers and internal teams to design and showcase innovative, AI-enabled, people-first solutions that deliver measurable impact across every interaction. Responsibilities include leading technical and business discovery and solution design, architecting AI-powered CX solutions, integrating with Zendesk APIs and cloud platforms, and driving adoption and ROI through cross-functional collaboration and value realization. Requirements include 3+ years of presales or solutions consulting in AI/SaaS/CX or related fields, strong knowledge of web and SaaS architectures, hands-on experience with pilots/POCs, familiarity with AI technologies such as LLMs, ChatGPT, NLP, MCP and automation frameworks, and excellent communication with willingness to travel. Zendesk emphasizes hybrid work, diversity and inclusion, and fair hiring practices with potential AI screening, and provides accommodations for applicants with disabilities.

Zendesk is seeking a hardworking software sales professional for a pure hunting role, targeting prospects across SMB, Commercial, and Enterprise in America and collaborating with sales, product, and marketing to build pipeline. Key duties include engaging with prospects to understand challenges, developing target prospect lists, generating high-value pipelines through outbound prospecting and research (10K/10Q, investor materials, news), creating personalized messaging, and managing a high-quality pipeline with excellent customer experience. Requirements include 2+ years in a sales-related role across SMB/Enterprise/Commercial, a competitive, self-starter mindset, exceptional communication and organizational skills, and proficiency in Salesforce, Zoominfo, Outreach, and 6sense, with a bachelor’s degree preferred. The US OTE ranges from $36.54 to $54.81 with a 70/30 base/commission split, plus potential bonuses or benefits, and the role features a hybrid work arrangement with some in-office presence as determined by the manager. Zendesk emphasizes fairness, diversity, and inclusion, notes that AI screening may be used, and is an equal opportunity employer offering accommodations for applicants with disabilities, with contact information for accommodations and EEO rights.

Zendesk is hiring for a sales-focused role that aims to generate new business opportunities and fuel the Account Executive pipeline, working with AEs to engage world-class mid-market and Fortune 500 clients and target senior executives. Key requirements include 2-4 years of sales experience, success in high-volume outbound prospecting, the ability to map customer requirements to Zendesk solutions, strong written and verbal skills in Portuguese and English, a bachelor’s degree, and a proven track record of meeting monthly quotas. The role involves building and researching accounts, adding contacts, sending regular emails, developing targeted lists and messaging, and moving opportunities into the AE/AM pipeline. The position is hybrid, requiring in-office presence part of the week with the specific schedule determined by the hiring manager, plus flexible remote work. Zendesk emphasizes fairness, AI screening, diversity and inclusion, and accommodations for applicants with disabilities, providing ways to request accommodations if needed.

Zendesk is looking for a Staff Data Engineer to shape the data foundation for product analytics, owning data models, semantic layers, and cross-team standards across the company. The role involves owning and evolving the product analytics data architecture, defining modeling, data quality, and pipeline standards, translating ambiguous product problems into scalable data solutions, building reliable real-time and batch pipelines, and leading cross-team schema standardization to improve performance, scalability, and cost efficiency. It also includes establishing data testing, monitoring, and SLAs to ensure high data trust, and providing technical leadership through mentorship and design reviews that influence engineering direction beyond the immediate team. AI is expected to be a core component, with the use of AI-assisted tools to accelerate development and outputs, while applying strong data engineering judgment to validate and productionize AI outputs and identify opportunities to embed AI into data workflows and analytics. Qualifications include 8+ years in data/analytics engineering, deep SQL and analytics data modeling, experience with modern data stack tools (dbt, Airflow, Snowflake), strong system design and cross-team influence, and excellent communication; the role is hybrid with a Poland annualized base salary range of zł309,000–zł463,000 plus potential bonuses and benefits, and Zendesk emphasizes diversity and inclusion.

Zendesk is hiring a Senior Program Manager, Product Development - AI & Agent Experience to define and execute a roadmap for an integrated, scalable AI solution across admin and agent-facing products, collaborating with AI teams and internal stakeholders. You will lead company-wide programs with cross-functional partners (Product Marketing, Enterprise Data & Analytics, Legal, Finance, Go-to-Market) to move releases forward in a multi-geo environment and bring new products to market. Responsibilities include guiding quarterly planning, building roadmaps, identifying and mitigating risks, owning regular status reporting, facilitating meetings and ceremonies, and continuously improving processes and relationships across teams. The role requires prior software company experience driving programs within an engineering organization with several large-scale releases, strong AI knowledge, familiarity with agile tools (Jira, Confluence, Trello), risk assessment and mitigation, and demonstrated facilitation across global programs. Zendesk highlights its mission and inclusive culture, supports hybrid work with local office attendance, and is an equal opportunity employer that values diversity and inclusion, with policies on candidate privacy and accommodations for applicants with disabilities (including AI screening as part of the process).

The IT Principal Enterprise Delivery Lead orchestrates testing across large-scale, complex integrations and transformation programs (such as ERP) as the primary QA delivery lead, partnering with Business and Product to prevent high‑investment projects from failing and to implement enterprise-wide QA governance via the QA CoE. Key duties include Release Cycle Quality Governance: driving QA in major releases, monitoring release readiness across squads, proactively surfacing enterprise risks, and ensuring Quality Gates and Definition of Done are met. In Requirement Review & QA Transformation Leadership, the role leads cross-functional end-to-end strategy for complex transformations, operationalizes automated QA rules, participates in early requirement reviews, and conducts structured walkthroughs with BSAs and Business teams to prevent requirement leakage. Defect Management and Auditability emphasize root-cause analysis for defects, maintaining bidirectional test-case-to-defect traceability, actively participating in bug triage, and ensuring data hygiene and real-time release metrics. Candidates need at least 10 years in Software Quality Engineering with 5+ in leadership, strong QA automation and RCA/traceability expertise, Jira/Xray proficiency, with preferred experience in end-to-end testing across multi-vendor ecosystems and AI-enabled testing; the US base salary ranges from $161k to $241k plus bonuses, and Zendesk promotes a hybrid, inclusive workplace with equal opportunity and accommodations.

We are seeking an experienced Atlassian Jira Engineer (Contractor) to design, scale, and evolve enterprise Jira solutions that power SAFe practices, partnering with Agile Coaches, Product Management, and Engineering leaders to ensure Jira delivers transparency, governance, and continuous improvement. Platform Engineering & Configuration: design and implement enterprise-grade Jira configurations aligned to SAFe constructs (Portfolio Epics, Features, Stories, PIs, value streams), and configure issue hierarchies, workflows, screens, fields, permissions, and schemes to support scaled agile delivery. Enablement & Execution: translate SAFe concepts into Jira implementations, support PI Planning and tracking through Jira and related Atlassian tools, and enable flow metrics, dependency management, and cross-team visibility using Jira data. Customization & Development: develop custom Jira solutions using Automation ScriptRunner (Groovy), Forge/Connect apps, REST APIs and webhooks; build custom fields, listeners, automation rules, and integrations; ensure scalable designs that avoid performance degradation and reduce technical debt. Integrations, Reporting, Governance & Support: integrate Jira with CI/CD pipelines, source control, service management, and portfolio tools; maintain data integrity and secure bidirectional data flows; design dashboards and reports for SAFe-aligned metrics; act as Jira SME, troubleshoot, document standards, and contribute to platform governance and continuous improvement.

Zendesk is seeking a Strategic Pursuit Lead to own end-to-end, high-value enterprise opportunities (typically $1M+) and shape executive conversations with value propositions that tie CX and technical outcomes to measurable business impact. The role involves leading cross-functional pursuit teams, translating CX requirements into viable solution and delivery implications, building ROI models, partnering with platform architects and engineering, guiding competitive positioning and win themes, and serving as an executive sponsor and external representative. Qualifications include proven strategic deal leadership closing multi-million-dollar deals, CX/transformation expertise, strong consultative selling and financial acumen, collaborative executive presence, and thought leadership with public speaking; 8+ years in CX-related consulting and 5+ years applying AI to customer service; willingness to travel 40–60%; degree preferences include Engineering/CS with MBA preferred. The US OTE ranges from $182,000 to $274,000 with an 80/20 base/commission split, with potential bonuses and location-based adjustments, and compensation details explained in the posting. Zendesk emphasizes AI-powered customer experiences, a hybrid, inclusive workplace, and a commitment to diversity, equity, and inclusion as an equal opportunity employer, with accommodations available for applicants with disabilities.

Zendesk is seeking a Senior Security Analyst to join its Security Technical Compliance team to shape global security compliance, blending deep technical expertise with collaboration across technical and non-technical groups. The role involves conducting comprehensive technical reviews focused on HIPAA and FedRAMP, handling reporting and data analysis, and acting as a trusted advisor in cross-functional projects with Legal, Engineering, Product, and GRC, plus providing technical input in customer meetings and sales engagements. Requirements include solid app/UI testing skills and understanding of SaaS stacks, familiarity with multi-tenant cloud environments (AWS preferred; Azure/GCP helpful), knowledge or ability to learn GDPR/ISO/SOC 2/HIPAA/FedRAMP, strong security fundamentals, and the ability to facilitate cross-functional initiatives and clearly explain concepts; automation/integration experience is a plus. The US base salary range is $126,000 to $190,000 per year, with potential bonuses, benefits, or incentives, and offers are based on capabilities, experience, and location, with base salary shown separately from any incentives. Zendesk emphasizes a fulfilling, inclusive culture with hybrid work options and is an equal opportunity employer committed to diversity, inclusion, and accommodations, with the use of AI or automated decision systems in screening as appropriate.

Tempo is a global technology company with 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting that help modern teams turn vision into value. Originating in 2007 and now the #1 time management add-on for Jira, Tempo has grown into a trusted name in the Atlassian ecosystem and aims to be a tech company with a heart. The Senior Solutions Engineer role in Sydney, APAC, is a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, focusing on mid-market and enterprise accounts and blending technical mastery with business value. Responsibilities include strategic value selling, AI-enabled SPM advocacy, partner enablement, technical pre-sales leadership through discovery, architecture reviews, RFPs and POCs, plus feeding customer insights back to product. Requirements include 5+ years of solutions engineering or enterprise consulting in enterprise B2B, domain expertise in SPM/PPM/financial planning/resource capacity/enterprise agility, AI/data literacy, ecosystem and Atlassian Cloud experience a plus, with a remote-first environment and extensive benefits and growth opportunities.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever they have a legal entity. They’re seeking an experienced attorney to join the Transformation and Scale team within the Commercial Legal group, focusing on the Partners & Alliances organization and related initiatives. The role is an individual contributor reporting to the Senior Director, Transformation and Scale (who reports to the Deputy General Counsel, Head of Commercial) and emphasizes a programmatic, scale-focused approach. Responsibilities include drafting, negotiating and advising on partner agreements, developing programs and policies for Partners & Alliances, and contributing to contract drafting, playbooks, and AI-enabled initiatives. Atlassian values a customer-first, risk-based decision-making culture, collaboration, asynchronous global teamwork, and a passion for understanding Atlassian products and innovation.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The company is seeking an experienced attorney to join the Transformation and Scale team within the Commercial Legal group, specifically covering the Partners & Alliances organization. Responsibilities include drafting, negotiating, and advising on partner agreements; developing programs and policies for Partners & Alliances; and scaling the team’s support while collaborating on other Transformation and Scale initiatives. The role is an individual contributor reporting to the Senior Director, Transformation and Scale, with opportunities to contribute to contract drafting and playbooks and to use AI in the work. The team emphasizes putting customers first, making smart risk-based decisions, collaborating across teams, working asynchronously with global colleagues, and building product understanding to drive innovation.

Atlassian supports flexible work options—office, remote, or hybrid—so colleagues can balance family and personal priorities, and hires can occur in any country where the company has a legal entity. The role is for an experienced attorney on the Transformation and Scale team within the Commercial Legal group, reporting to the Senior Director, Transformation and Scale, who reports to the Deputy General Counsel, Head of Commercial. You’ll draft, negotiate, and advise on partner agreements and transactions, and develop programs, policies, and offerings for the Partners & Alliances organization, including guidance on complex legal and business issues. You’ll develop and implement strategies to scale support for Partners & Alliances and collaborate on other Transformation and Scale and Commercial Legal initiatives, including contract drafting, playbooks, and the use of AI. The team emphasizes a customer-first, risk-based, collaborative approach, and you’ll work asynchronously with global colleagues while learning and using Atlassian products to inform your work.

Atlassian offers flexible work arrangements, allowing employees to work in an office, from home, or in a hybrid setup, and they hire in any country where they have a legal entity. They are seeking an experienced attorney to join the Transformation and Scale team within the Commercial Legal group, focusing on the Partners & Alliances organization. The role is an individual contributor reporting to the Senior Director of Transformation and Scale, with opportunities to collaborate on other key initiatives and to apply a programmatic, scalable approach to legal support. Key responsibilities include drafting, negotiating, and advising on partner agreements; developing programs and policies for Partners & Alliances; and scaling support while engaging with other initiatives, such as contract drafting and playbooks, including the use of AI. The team prioritizes putting customers first, making risk-based decisions, collaborating across the organization, and learning Atlassian products to better understand the business and work with peers.

Atlassian offers flexible work options—office, remote, or a mix—and hires people in any country where it has a legal entity. The company is seeking an experienced attorney to join the Transformation and Scale team within the Commercial Legal group as an individual contributor, reporting to the Senior Director, Transformation and Scale, who reports to the Deputy General Counsel, Head of Commercial. The role focuses on partnering with the Partners & Alliances organization, drafting, negotiating, and advising on partner agreements and transactions, and developing programs and policies. It involves developing and implementing strategies to scale support for Partners & Alliances and collaborating on other Transformation and Scale and Commercial Legal initiatives, including contract drafting, playbooks, and the use of AI. Atlassian emphasizes a customer-first, risk-based, collaborative approach and asynchronous collaboration across a global team, with an emphasis on learning Atlassian products to better understand the business.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with organizational goals with IT and business stakeholders, conducting assessments, and designing governance, change initiatives, and workshops that drive collaboration and innovation. You will develop prototypes, coach teams on Agile methods, identify barriers to effective teamwork, and lead workshops to discover high-impact use cases and improve productivity. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on enterprise experience; strong facilitation and communication; familiarity with Human-Centered Design, governance frameworks, or collaboration tools, and experience helping organizations adopt new tools. Benefits include equity and wellbeing programs, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k) and a stated commitment to diversity and belonging at Miro.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts and technical account managers to accelerate collaboration and AI-powered adoption on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-enabled adoption, and embed Miro into their innovation operating models, while also supporting pre-sales and engagement management with the Go-to-Market team. Core responsibilities include engagement management and pre-sales, guiding AI-driven workflow transformations using Miro’s API, WebSDK and MCP, and providing proactive platform optimization, change management for scaling adoption, and quarterly business reviews for strategic alignment. Requirements include 5+ years in enterprise SaaS-related roles (with pre-sales experience), strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, willingness to travel up to 25%, German and English fluency, and a fractional engagement model supporting up to three enterprise customers at 33%, 50% or 100%. The role offers the chance to shape how leading companies innovate in an AI-powered era, work with a collaborative, mission-driven team, and grow your career in a fast-paced environment with a global benefits package including equity and development stipends, all within Miro’s commitment to diversity and belonging.

The Advisory Services team, within Miro’s Professional Services, provides strategic, human-centered guidance and workflow transformation to help Enterprise plan customers realize business value from Miro. In this role you will support adoption by demonstrating best practices, align Miro’s value with IT and business goals, conduct assessments, design change initiatives and governance models, facilitate workshops, develop simple prototypes, and coach teams on Agile methods. You’ll lead workshops to uncover high-impact use cases, assess team workflows, drive change initiatives, connect value to organizational goals, and identify barriers to improve collaboration and measurable outcomes. Requirements include 3–5 years of experience in consulting, change management, or Agile; enterprise experience and strong facilitation; familiarity with Human-Centered Design and governance; and experience with Agile methodologies and tools such as Miro. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, location-specific salary ranges for Los Angeles, San Francisco, and New York, and a culture focused on belonging, diversity, and recruitment privacy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor and contributing to pre-sales and engagement management to shape Professional Services for current and prospective accounts. Responsibilities include leading discovery workshops, designing AI-driven workflows and integrations, proactive platform optimization, change management, CoE support, and co-facilitating QBRs to track business outcomes. Requirements are 5+ years in enterprise SaaS/consulting, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, German and English fluency, and willingness to travel up to 25%. The role operates under a fractional engagement model supporting up to three enterprise customers, focusing on strategic advisory rather than training or development, within a collaborative, diverse, global environment with comprehensive benefits.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, assessing workflows, guiding change initiatives, designing governance models, facilitating workshops, creating simple prototypes, coaching Agile ways of working, and sharing best practices to improve collaboration. Requirements include 3–5 years of experience in consulting, change management, Agile or similar fields; hands-on work with enterprise teams; strong facilitation; proven ability to help organizations adopt new tools; familiarity with Human-Centered Design and governance; excellent communication; and adaptability in dynamic environments. What's in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; a diverse team; location-specific benefits; and salary ranges for Los Angeles, San Francisco, and New York with compensation based on skills and experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, and a culture that emphasizes belonging, collaboration, and continuous growth, with a Recruitment Privacy Policy in place.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor who partners with Enterprise customers to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Key responsibilities include identifying complex opportunities with Sales, leading discovery workshops, shaping and proposing services, communicating the value of Professional Services, and driving AI-driven workflow design using Miro’s API, WebSDK, and MCP and integration of Miro into existing systems; plus proactive platform health monitoring and adoption optimization, and change management for scaling across organizations. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in pre-sales, AI and agentic workflow expertise, German and English fluency, travel up to 25%, and the ability to lead executive-level discussions and Quarterly Business Reviews; TAMs operate under a fractional model supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than training or custom development. The position offers a dynamic, mission-driven environment with global benefits (equity, wellbeing benefit, equipment allowance, Learning & Development stipend) and a culture that emphasizes belonging, collaboration, diversity, and empowerment to shape how leading companies innovate in the AI-powered era.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align value with goals, conduct assessments and governance design, facilitate workshops, and develop simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, coach on Agile ways of working, help integrate Agile principles, identify barriers, and design solutions that drive measurable improvements in collaboration. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on experience with enterprise teams; strong facilitation and communication; familiarity with Human-Centered Design and governance frameworks; and experience with Agile methodologies and tools like Miro. Miro offers a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend) and location-specific salary ranges (Los Angeles, San Francisco, New York) with final compensation based on skills and experience, alongside a diverse, inclusive culture; recruitment privacy policy applies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors to maximise business value through AI-powered adoption and embedding Miro into innovation operating models. In this role you’ll handle post-sale advisory work and play an active part in pre-sales and engagement management, partnering with Sales to shape, scope, and position engagements and ensuring a seamless bridge from the sales promise to delivery. You will lead or contribute to customer discovery, design AI-driven workflows, architect integration strategies using Miro’s API/WebSDK/MCP, guide embedding into customers’ systems, and provide proactive optimization and change management to scale adoption. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, analytics-driven decision making, executive facilitation, fluency in German and English, travel up to 25%, and the ability to manage up to three enterprise customers in a fractional engagement model (33%, 50%, or 100%). Miro offers a mission-driven, diverse, and collaborative environment with global benefits, equity, wellbeing support, equipment allowance, and an L&D stipend; Miro is a visual workspace platform serving 100M+ users and 250,000 companies with a global team across 13 hubs.

The Advisory Services team at Miro provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation, while understanding customer needs and identifying how they can interact with Miro to achieve their goals. In the role, you will lead adoption efforts by running workshops, assessing team workflows, partnering with IT and business stakeholders to align Miro’s value with organizational goals, designing change initiatives and scalable governance, creating simple prototypes, and coaching on Agile practices to improve collaboration. Requirements include 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance frameworks, collaboration tools, plus experience with Agile and excellent communication in dynamic environments. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and location-specific salary ranges (Los Angeles $148–$185, San Francisco $168–$210, New York $164–$205) with final compensation based on skills and experience. About Miro: a visual workspace for innovation used by distributed teams, with 100M+ users and 250,000+ companies, founded in 2011, ~1,600 employees across 13 hubs, and a culture that emphasizes collaboration, belonging, and inclusion, supported by a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by offering strategic advisory, onboarding, and technical account management to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. Key duties include engaging with Sales to identify and qualify opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services, guiding AI-driven workflows, designing integration strategies (APIs, WebSDK, MCP), embedding Miro in existing systems, and providing proactive optimization, change management, and CoE scaling with quarterly business reviews and adoption analytics. Requirements include 5+ years in relevant roles in enterprise SaaS, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience in large-scale change management and AI/agentic workflows, and fluency in German and English, plus up to 25% travel. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33/50/100% dedication) focused on strategic advisory rather than delivery or custom development, within a culture that emphasizes collaboration, inclusion, and a benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend.

Miro's Advisory Services team within Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. In this role, you'll support adoption by demonstrating best practices, partnering with IT and business stakeholders to align Miro's value with organizational goals, conducting assessments, and helping design governance models and change initiatives. You will lead workshops to surface high-impact use cases, develop prototypes to illustrate Miro's capabilities, and coach teams on Agile practices to improve collaboration and workflows. Requirements include 3–5 years in consulting, change management, or Agile; enterprise experience; strong facilitation; familiarity with Human-Centered Design and governance; and excellent communication with adaptability to dynamic environments. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with city-specific salary ranges (LA: $148k–$185k; SF: $168k–$210k; NY: $164k–$205k), and Miro emphasizes diversity, belonging, and empowering teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes using the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor for workflow optimization, AI-powered adoption, and embedding Miro into their innovation operating models, while also contributing to pre-sales and engagement management with Sales. Responsibilities include identifying opportunities with Sales, leading discovery workshops, articulating the value of Professional Services to stakeholders, shaping proposals, guiding AI-driven workflow transformations, architecting integrations via Miro’s API, WebSDK and MCP, and embedding Miro into customers’ systems; plus proactive platform optimization, change management, CoE enablement, and quarterly business reviews. Requirements include 5+ years in enterprise SaaS-related consulting or similar roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, demonstrated ability to lead large-scale adoption and change management, experience with AI and agentic workflows (MCP and low/no-code familiarity a plus), fluency in German and English, and willingness to travel up to 25%; TAMs operate in a fractional model supporting up to three enterprise customers. The role offers a collaborative, mission-driven culture with global benefits (equity, wellbeing, equipment allowance, L&D stipend) and emphasizes diversity and inclusion, with resources to learn more about life at Miro.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value Realization. The role involves supporting adoption of Miro by demonstrating best practices, collaborating with IT and business stakeholders, assessing workflows, designing change initiatives and governance, and facilitating workshops to improve collaboration and innovation. You will develop simple prototypes, coach on Agile practices, identify barriers to teamwork, and deliver targeted recommendations and scalable governance to drive measurable improvements. Requirements include 3–5 years in consulting, change management, or Agile fields; experience with enterprise teams; strong facilitation; familiarity with Human-Centered Design and Agile tools (including Miro); excellent communication; adaptability; and the ability to work in dynamic environments. Benefits and compensation include a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k), with final compensation based on skills and experience, all within a culture that emphasizes belonging and collaboration across diverse teams.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers working with customers to transform collaboration and innovation—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Core responsibilities include engaging with Sales to identify and scope opportunities, leading or contributing to customer discovery workshops, shaping proposals, guiding AI-driven workflow design and integration using Miro’s API/WebSDK/MCP, monitoring platform health, delivering adoption insights, enabling change management at scale, and co-facilitating QBRs for continuous improvement. Requirements include 5+ years in consulting or enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, proven ability to drive workflow optimization and large-scale change, experience with AI and agentic workflows (MCP and low/no code a plus), data-informed decision making, executive-level facilitation, German & English fluency, and willingness to travel up to 25%. The role follows a fractional engagement model supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory rather than development or training, and Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture with opportunities to grow in a fast-paced, mission-driven environment.

The Advisory Services team within Miro’s Professional Services provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you’ll support adoption by showing best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, run assessments, design change initiatives, implement governance models, facilitate workshops, and develop prototypes to inspire innovation. You’ll lead workshops to improve collaboration, assess and optimize team workflows, guide change initiatives, coach on Agile practices, and identify barriers to achieve measurable improvements. Requirements include 3–5 years in consulting/change management/Agile or related fields, experience with enterprise or fast-moving environments, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance frameworks, and excellent communication skills. Benefits include a global package (equity, wellbeing, equipment allowance, Learning & Development stipend) with location-specific salary ranges (Los Angeles $148–$185k, San Francisco $168–$210k, New York $164–$205k), along with Miro’s mission and culture and a commitment to diversity and belonging, with Recruitment Privacy Policy governing applicant data.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory, onboarding, and technical account management with agentic AI on Miro's platform. As a Technical Account Manager, you’ll partner with Sales and Go-To-Market teams to maximize customer value, lead pre-sales discovery, scope engagement proposals, and translate Sales promises into delivery with measurable business outcomes. Your responsibilities include Engagement Management and Pre-Sales, guiding AI-driven workflow design, advising on integrations via Miro’s API/WebSDK/MCP, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress. Requirements include 5+ years in enterprise SaaS roles (with pre-sales experience), strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, proficiency in German and English, ability to travel up to 25%, and demonstrated ability to drive large-scale change and executive-level workshops. The role uses a fractional engagement model, supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory over delivery or training, with benefits like equity, wellbeing support, learning stipend, and a diverse, inclusive culture.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adoption by demonstrating best practices, align Miro’s value with organizational goals through IT and business stakeholder partnerships, conduct assessments, design governance, and facilitate workshops to improve collaboration and inspire innovation. You’ll lead workshops, assess team workflows, develop prototypes, guide change initiatives, coach on Agile practices, and identify barriers to drive measurable improvements in teamwork and productivity. Requirements include 3–5 years in consulting, change management, or Agile; enterprise or fast-paced experience; strong facilitation; familiarity with Human-Centered Design, governance frameworks, and collaboration tools; experience with Agile and Miro or similar platforms; excellent communication and adaptability. Perks include global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), location-specific salary ranges (LA: $148k–$185k, SF: $168k–$210k, NYC: $164k–$205k), and a culture that emphasizes belonging, diversity, collaboration, and continuous growth.

The Technical Account Manager (TAM) role at Miro’s Professional Services partners with Enterprise customers as a fractional strategic advisor to maximize business value from Miro’s Innovation Workspace, driving AI-powered adoption and embedding Miro into customers’ innovation operating models. Responsibilities include engaging with Sales on pre-sales, scoping and prioritizing opportunities; leading customer discovery and articulating value to executives; shaping services proposals; and guiding AI-driven workflow design and integration using Miro APIs, WebSDK, and MCP. You’ll also monitor platform health, recommend adoption improvements, enable scaling via Centers of Excellence, and co-facilitate Quarterly Business Reviews to align with business outcomes and continuous improvement. Requirements include 5+ years in consulting/enterprise SaaS with pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, familiarity with MCP and low/no code tools a plus, executive facilitation skills, German & English fluency, and willingness to travel up to 25%. The role operates in a fractional engagement model supporting up to three enterprise clients, with a focus on strategic advisory rather than hands-on technical support, alongside a culture that offers growth, equity, wellbeing benefits, a learning stipend, and a commitment to diversity and inclusion.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by showcasing best practices, aligning value with organizational goals with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, and facilitating workshops to improve collaboration, including creating simple prototypes and coaching Agile practices. You’ll lead workshops, assess workflows, partner with stakeholders to connect Miro’s value to goals, guide scalable change initiatives, develop prototypes, and coach teams on Agile ways of working to integrate Agile principles. Requirements include 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, proven ability to drive tool adoption or improved collaboration, familiarity with Human-Centered Design and governance, Agile methodologies, and excellent communication in dynamic environments. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific salary ranges (LA $148–$185k, SF $168–$210k, NY $164–$205k), and Miro’s commitments to diversity, belonging, and a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers maximize value from the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with responsibilities spanning post-sale advisory and pre-sales engagement shaping. Key duties include leading customer discovery, developing well-scoped service proposals, designing AI-driven workflows using Miro’s API/WebSDK/MCP, monitoring platform health and adoption, and co-facilitating QBRs with Customer Success Managers. Requirements include 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and IT ecosystems, expertise in large-scale change management and agentic AI workflows, and fluency in German and English with up to 25% travel. The engagement model features fractional assignments supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or development, with benefits such as equity and learning stipends, and a culture centered on diversity, collaboration, and growth.

Zendesk is hiring a Strategic Pursuit Lead to own pursuit strategy for the most complex, high‑value opportunities (typically $1M+), using CX and technical expertise to shape executive conversations and define outcome‑driven value propositions that shift discussions from product features to measurable business outcomes. The role involves leading end-to-end pursuits, translating CX requirements into clear solution and delivery implications, driving solution design aligned with customer KPIs, building data‑backed ROI models, and partnering with platform architects and engineering to de‑risk procurement and shorten sale cycles, plus leading competitive positioning and win themes. You will serve as executive sponsor, cultivate and present to C‑suite stakeholders, escalate blockers, and secure internal commitments, while representing Zendesk externally at industry events and customer forums to strengthen market perception and create reference opportunities. The required qualifications include strategic deal leadership with a proven track record closing multi‑million‑dollar enterprise deals, CX subject matter expertise, consultative selling and financial acumen, collaborative executive presence, and thought leadership and public speaking ability; preferred qualifications include 10+ years in consulting around customer service or CX in tech, a bachelor’s degree in Engineering/CS (MBA preferred), 5+ years applying AI in customer service, and willingness to travel. Zendesk emphasizes a hybrid work model, global diversity, equity, and inclusion, and notes that AI may be used to screen applications; they also provide accommodations for applicants with disabilities.

Zendesk is hiring a Product Manager to own the Testing & Observability suite for Zendesk AI Agents, focusing on simulating conversations, evaluating quality (accuracy, tone, policy adherence), running experiments, and catching regressions to enable safe, scalable AI deployments. You will define the product strategy and roadmap, ship an integrated testing experience in the builder/deployment flow, and design end-to-end simulation with real-pattern scenarios and pass/fail results that pinpoint failures. You’ll build the experimentation layer (A/B testing, staged rollouts) and a pre-publish readiness gate that quantifies deployment risk and gaps, while partnering with ML, QA, and platform teams on scoring, simulation infra, and tracing, and you’ll make the tooling usable by non-technical admins. The role requires several years of product management experience, 2+ years building for non-technical users in complex B2B SaaS, experience shipping AI/ML reliability-focused products, and a track record coordinating across multiple engineering teams; bonus points for simulation/synthetic data, conversational AI, and experimentation infrastructure experience. Success means testing becomes part of the standard agent-building flow, customers can quantify readiness and catch regressions before users see them, automated resolution improves, and the testing platform becomes a shared capability for other AI-powered experiences, with a multi-step interview process including a case study.

Forethought, launched in 2018 and acquired by Zendesk in April 2026, offers enterprise AI agents for customer experience and powers billions of monthly interactions for brands like Upwork, Grammarly, Airtable, and Datadog. The company’s Product Design Team conducts user research and designs end-to-end AI-driven CS products that connect customers with live services and CS expertise quickly and accurately. The Senior Product Designer will lead various initiatives, collaborate cross-functionally, advocate Design Thinking, conduct research, and contribute to design systems and the product’s look and feel. Requirements include a bachelor’s or master’s in a design-related field, 6+ years of professional design experience, strong visual craft, and a proactive, ambiguity-tolerant mindset; US base salary ranges from $190k to $286k with potential bonuses or incentives, with final offers based on capabilities and location. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity hiring, and accommodations for applicants with disabilities, while noting AI may be used to screen applications.

Tempo serves over 30,000 customers—including a third of Fortune 500 companies—and provides an integrated suite for time management, resource planning, budgeting, roadmapping, and program management, building on its status as the #1 time management add-on for Jira in the Atlassian ecosystem since its 2007 origins. The Senior Solutions Engineer role, based in Sydney, APAC, acts as a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, targeting mid-market and enterprise accounts with a blend of technical mastery and value-based SaaS sales. Responsibilities include strategic value selling, AI and SPM advocacy, partner and ecosystem enablement, deal strategy and technical validation, feeding customer insights back to product, and developing scalable demo environments and technical documentation. Candidates should have 5+ years in Solutions Engineering or enterprise consulting in enterprise B2B SaaS, with strong domain expertise in SPM/PPM/resource management or enterprise agility, AI/data literacy, and deep knowledge of the Atlassian Cloud ecosystem. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, travel and events, and a commitment to an inclusive, equal-opportunity workplace where employees can help shape the future of enterprise productivity software.

Tempo Software is a PE-backed SaaS company in the Atlassian ecosystem with about $200M+ ARR, serving 30,000+ customers including a third of the Fortune 500, and nine global entities across multiple currencies. The Director of Accounting is a senior, hands-on leader reporting to the VP Controller, responsible for the month-end close, accounting operations, audits, and strategic finance projects, serving as a true player-coach. Key duties include closing across nine entities and currencies, managing intercompany eliminations and transfer pricing, overseeing AP, payroll, banking, and investor reporting, and building an audit-ready GL infrastructure with system implementations and cross-functional collaboration. Qualifications require 7–10 years of progressive accounting with a CPA and US GAAP focus (especially ASC 606 revenue recognition, multi‑currency consolidations, intercompany, and deferred revenue), PE-backed experience, NetSuite preferred, and strong Excel, with a proactive, hands-on mindset. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, and a collaborative culture focused on impact, innovation, and growth.

GitKraken is the developer experience platform used by over 40 million developers and 100,000 organizations worldwide, combining AI and workflow orchestration to reduce toil and accelerate productivity across desktop, CLI, IDE, web, and mobile. The role of Customer Support Engineer I involves handling technical support across the GitKraken product suite, diagnosing issues, enabling better workflows, advocating for customer needs internally, and contributing to internal documentation, AI tooling, and cross-functional projects, with primary support for the western half of the Americas and APAC. Requirements include 3–5 years of Tier 2+ support experience, ability to reproduce bugs and analyze logs, familiarity with coding principles and Git concepts, cross-OS proficiency, comfort with AI tools, and strong communication and collaboration skills, plus an associate degree or equivalent. Responsibilities cover technical support and troubleshooting, escalation management, customer enablement, translating complex concepts into actionable steps, authoring help center docs, contributing to AI tooling, and collaborating with Marketing and Sales; bonus points for experience with Git hosting services, IDE clients, networking/cloud knowledge, and bilingual skills. Benefits include competitive compensation with performance-based increases, generous PTO, travel opportunities, health/dental/vision insurance, parental leave, a 401(k) with company matching, a remote or Scottsdale-based hybrid location, an inclusive Equal Employment Opportunity commitment, and opportunities for growth and development.

DX is a fast-growing SaaS company based in Salt Lake City that uses millions of data points daily to provide insights into developer productivity and experience for customers like Pinterest, GitHub, BNY, Xero, and many others. The role is located in Salt Lake City, UT, with a #LI-hybrid designation. DX has scaled profitably, tripling annual recurring revenue in recent years, and recently closed its acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and increase impact for customers. What we value centers on individual mastery and becoming the best at your craft, with those who exhibit this quality thriving and being unduly rewarded, while outcomes may be influenced by external factors beyond our control. What you'll own includes achieving opportunity and pipeline goals on a monthly, quarterly, and annual basis; leading a team of 7-9 SDRs to exceed quota and support their development; fostering a positive, winning culture; guiding SDRs on prospecting, discovery, and strategic engagement; and analyzing performance metrics to coach and close gaps.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity. The Role is Manager of Commercial Customer Success at DX, leading a team of CSMs to drive customer satisfaction, adoption, renewal, and expansion, while managing a small portfolio of customers and aligning with DX's growth objectives. Responsibilities include onboarding and developing CSMs, coaching and mentoring, ensuring mastery of DX products, proactively managing customer health and risk, and collaborating cross-functionally with Sales and Product to enhance the customer experience. About DX: a bootstrapped, profitable company delivering insights into developer experience and productivity, headquartered in Salt Lake City, with rapid 3x YoY growth and clients such as Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings. About You: a high-performing, meticulous professional who thrives in fast-paced environments, can learn complex products, communicates clearly to technical and non-technical stakeholders, mentors teams, and collaborates cross-functionally, with bonus points for startup experience or familiarity with technical leadership audiences.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity to help employees balance family, personal goals, and priorities. The role is Manager of Commercial Customer Success at DX, where you’ll lead and develop a team of CSMs, ensure mastery of the DX product, drive customer value, and focus on renewals and expansions within your portfolio. About DX: a bootstrapped, profitable company with 3x year-over-year growth, based in Salt Lake City, serving clients like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings, and focused on helping engineering orgs improve developer experience and productivity. Responsibilities include onboarding and coaching the CSM team, driving customer outcomes to meet renewal and expansion targets, proactively managing health and risk, pursuing upsell opportunities, and collaborating cross-functionally with Sales, Product, and other departments. The culture emphasizes mastery and performance, with a fast-paced environment, and the ideal candidate is a meticulous, high-performing leader who communicates well with technical and non-technical stakeholders and may have startup experience or familiarity with technical audiences (e.g., Platform Engineering, CTOs).

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, including the Netherlands. They are hiring a Solution Sales Executive to join their distributed team in the EMEA region, reporting to the Regional Head of Solution Sales. The Solution Sales team drives adoption of the Service Collection, champions customers, and feeds feedback to product and engineering to improve the experience, while collaborating with Account Executives, Solution Engineers, Partners/Alliances, Product, and Marketing. Expectations emphasize teamwork, a customer-first mindset, effective communication across senior stakeholders, strategic territory and account planning, and a commitment to continuous learning. Responsibilities include leading end-to-end sales motions for ITSM/ESM, coordinating with account teams on planning, building territory and account plans, and co-selling with solution partners and GSIs.

Atlassian offers flexible work locations—office, home, or a combination—putting more control in employees’ hands for family, personal goals, and priorities. They hire globally where they have a legal entity and can recruit from anywhere in the Netherlands. They are hiring a Solution Sales Executive for the EMEA region to drive adoption of the Service Collection and provide customer feedback to product and engineering teams. The role involves collaborating with Account Executives, Solution Engineers, Partners/Alliances, as well as Product and Marketing, with a focus on a customer-first mindset, strategic territory and account planning, and multi-level stakeholder engagement. Key responsibilities include leading end-to-end sales motions for ITSM/ESM, partnering with account teams on planning, building territory and account plans, and co-selling with solution partners and GSIs.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams and collects millions of data points daily to deliver insights on developer productivity, with customers including Pinterest, GitHub, BNY, and Xero. The role is located in Salt Lake City, Utah, with a hybrid work arrangement. The company has grown profitably, tripling annual recurring revenue, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and increase customer impact. DX values mastery and exceptional individual performance, emphasizing doing the work at the highest level even when outcomes are uncertain. In this role you'll own achieving opportunity and pipeline goals, lead a team of 7-9 SDRs, foster a positive, winning culture, mentor SDRs on prospecting and discovery, and analyze metrics to coach and close gaps.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription-based enterprise offering that provides 240 hours per year for customers to design, implement, and scale collaborative work. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory to move from ad hoc usage to intelligent systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations with governance and lifecycle management, leading AI workflow advisory, facilitating executive and cross-functional workshops, driving adoption through change management, tracking outcomes, surfacing risks, and delivering reusable assets. Requirements include 6+ years in consulting/change management/PS for enterprise, experience leading discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or comparable platforms, hands-on AI workflow design, and the ability to present complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. Perks and culture include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse team, and Miro’s mission to empower teams with an emphasis on belonging and inclusion, with location-specific benefits and an invitation to apply.

The Innovation Architect is part of Miro's Professional Services MOST program, a subscription-based offering that gives enterprise clients 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. The role serves as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current work patterns, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), facilitating executive and cross-functional sessions, driving adoption with change management, monitoring outcomes, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile/PS for enterprises, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, experience designing AI-powered workflows, and the ability to explain complex topics to non-technical audiences while coordinating IT, Product, Design, Strategy, and PMO priorities. The posting also notes Miro’s global benefits (equity, wellbeing, equipment allowance, L&D stipend) and highlights its diverse, inclusive culture, product mission, and a Recruitment Privacy Policy for applicant data.

The Innovation Architect is part of Miro’s Professional Services MOST program, which gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration, and the role collaborates with CSMs, Technical Architects, and Engagement Managers on complex accounts. It functions as the strategic and architectural layer of MOST engagements, running discovery, diagnosing current operating practices, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory to create repeatable, intelligent workflows. Key duties include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management at scale), facilitating executive and cross-functional sessions, and driving adoption through change management and coaching. Requirements include 6+ years in consulting/change management/Agile transformation or professional services for enterprise, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance and enterprise-scale architecture, fluency in Miro or similar tools, and hands-on experience with AI-powered workflow optimization, plus the ability to simplify complex topics for non-technical audiences across IT, Product, Design, Strategy, and PMO. Benefits include a global package with equity, wellbeing, equipment allowance, and an L&D stipend, with location-specific variations; Miro emphasizes belonging, diversity, and inclusion and shares information about its mission and recruitment privacy policy.

- The Innovation Architect sits in Miro's MOST program within Professional Services and collaborates with CSMs, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for enterprise customers with 240 hours per year. - The role provides the strategic and architectural layer, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long roadmap for how to use 240 hours, including AI workflow advisory. - Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, designing end-to-end Miro implementations (governance, access models, naming, lifecycle management), and facilitating executive and cross-functional workshops. - It also entails driving adoption through change management, tracking progress against outcomes, surfacing risks, and contributing reusable delivery assets to raise consistency and speed across PS engagements. - The role requires 6+ years in consulting/change management/Agile/professional services for enterprise clients, experience leading structured discovery with VP-level stakeholders, governance knowledge at scale, fluency in Miro or similar tools, AI workflow experience, and the ability to communicate complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO.

The Innovation Architect is a strategic/architectural lead within Miro's MOST program, responsible for turning enterprise goals into a structured 240-hour plan and designing the governance and collaboration infrastructure to support those goals. They own end-to-end Miro implementations, lead AI workflow advisory, and drive adoption through change management, executive workshops, and tracking outcomes across the subscription lifecycle. The role requires 6+ years in consulting or professional services, experience running discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, and experience designing AI-powered workflows. They work across IT, Product, Design, Strategy, and PMO to deliver a sequenced plan, create reusable assets, and ensure delivery quality from day one. Miro emphasizes diversity and belonging, offers global benefits such as equity and an L&D stipend, and operates under a Recruitment Privacy Policy governing applicant data.

- The Innovation Architect is a role within Miro's Professional Services MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale collaborative work. - The role acts as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a 240-hour roadmap, including AI workflow advisory. - You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations, lead AI-powered workflow optimization, facilitate executive workshops, drive adoption with change management, track outcomes, and develop reusable delivery assets. - Requirements include 6+ years in consulting or related fields, experience conducting structured discovery with VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or comparable platforms, and the ability to simplify complex topics for non-technical audiences. - Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific details, with Miro emphasizing collaboration, inclusion, and a diverse, global team.

- The Innovation Architect is part of Miro's Professional Services MOST program, providing 240 hours per enterprise year to help teams design, implement, and scale collaboration in Miro. - The role serves as the strategic and architectural layer, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and mapping a 240-hour roadmap; it also leads AI workflow advisory to create intelligent, repeatable collaboration systems. - Responsibilities include owning solution roadmaps for a portfolio, architecting end-to-end Miro implementations (governance, access, naming, lifecycle) for large organizations, facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and building reusable assets. - Requirements include 6+ years in consulting/change management/PS for enterprise, experience with structured discovery at VP level, knowledge of collaboration governance, fluency in Miro or similar tools, hands-on AI-enabled workflow design, and the ability to simplify complex topics for non-technical audiences while coordinating across IT, Product, Design, Strategy, and PMO. - Miro offers a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend), champions a diverse, inclusive culture, notes location-specific benefits, and references a Recruitment Privacy Policy.

- The Innovation Architect is a role within Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on design, implementation, and scaling of collaboration, alongside CSMs, Technical Architects, and Engagement Managers on complex accounts. - The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory to create repeatable, intelligent processes. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations with workspace governance and lifecycle management, facilitating executive sessions, driving adoption via change management, tracking progress against outcomes, and producing reusable assets for future engagements. - Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to simplify governance for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with conflicting priorities. - What's in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative environment; Miro emphasizes belonging and inclusion, with location-specific benefits and a Recruitment Privacy Policy for applicants.

The Innovation Architect is part of Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year for design, implementation, and scaling of collaboration, and acts as the strategic and architectural layer within a MOST engagement. They lead discovery, diagnose how teams currently work, design governance and collaboration infrastructure, and build a sequenced 240-hour roadmap aligned to business outcomes while owning AI workflow advisory to move from ad hoc usage to intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, mapping operating models, designing end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), leading AI workflow workstreams, facilitating executive workshops, driving adoption through change management, tracking progress against outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting, change management, Agile transformation, or professional services for enterprise, experience conducting structured discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to present complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity and inclusion, provides location-specific benefits, and is a global visual workspace platform serving 100M+ users and 250,000+ companies with a culture focused on collaboration.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription offering that gives enterprise clients 240 hours per year to work with Miro experts. They serve as the strategic and architectural layer of MOST engagements, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap plus AI workflow advisory. Responsibilities include owning solution roadmaps for a portfolio of MOST accounts, architecting end-to-end Miro implementations, facilitating executive and cross-functional workshops, driving adoption through change management, and tracking outcomes while surfacing risks. Requirements include 6+ years in consulting or professional services, experience with structured discovery at VP level, governance knowledge at enterprise scale, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while coordinating across IT, Product, Design, Strategy, and PMO. Benefits include global perks (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with location-specific differences and the Recruitment Privacy Policy in effect.

Zendesk is hiring a Senior Full Stack Engineer to build a real-time voice AI product designed to make live conversations natural and reliable. The role involves designing backend services for real-time voice, integrating telephony, WebRTC, real-time audio processing, and external AI/speech services, and shipping end-to-end features across backend and frontend as needed. You will focus on latency, reliability, observability, and platform performance, tackling challenges like turn-taking and graceful handoffs to humans through collaboration with product, design, and ML teams. Basic qualifications include 3+ years building production software with backend focus, experience with real-time or event-driven systems (WebRTC, SIP), and Python or equivalent backend languages and async architectures; preferred qualifications include telephony stacks, speech models, and full-stack experience. The US base salary ranges from $145,000 to $217,000 and may include bonus or benefits, with offers based on capabilities, experience, and location, alongside Zendesk’s commitment to hybrid work, inclusion, and equal opportunity.

Zendesk is hiring a Forward Deployed Engineer (FDE) in the Technical Presales team to act as a hybrid software engineer and strategic consultant who embeds with strategic customers to design, build, and deliver production-grade AI solutions that drive measurable ROI. Responsibilities include leading end-to-end delivery of AI/LLM solutions, building production-grade integrations and data pipelines, troubleshooting complex blockers, collaborating with Sales Engineering and Product teams, and turning customer insights into prioritized product feedback. Requirements include a founder mindset, 5+ years of software engineering for production systems, full-stack fluency across frontend and backend and cloud infrastructure, hands-on experience with LLMs, RAG, vector stores, and production deployment, and willingness to travel 25–50%. Preferred qualifications include prior FDE or professional services experience, familiarity with LangChain/LlamaIndex/Haystack, knowledge of Zendesk APIs or customer support platforms, and experience with ML observability, governance, and security/compliance. Compensation is US OTE $200k–$300k with an 80/20 base/commission split, plus potential bonuses and benefits; Zendesk emphasizes a diverse, inclusive culture with a hybrid work model and notes AI-based screening and accommodations for applicants with disabilities.

Atlassian aims to help customers compete in the modern digital economy and has built a multi-billion-dollar software business with over 300,000 paying customers, hundreds of partners, and millions of users worldwide. The culture is open, welcoming, collaborative, and relentlessly focused on customer success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of Atlassian’s Service Collection (ESM/ITSM/Customer Service Management) among the largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience while owning a regional territory and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. The role involves developing and executing revenue-driving sales strategies for named strategic accounts, serving as a knowledge leader on Service Management trends for the largest DACH-region accounts, engaging with customers to propose value-based solutions, and aligning with Marketing, Product, and Partner teams to explore co-selling opportunities.

Atlassian offers flexible work options (office, remote, or hybrid) but the role must be based in a country with a legal entity (France, Netherlands, Poland, or the UK) and relocation is not provided. Atlassian serves over 300,000 customers and aims to unleash the potential of every team through software, values collaboration and “play as a team,” and is leading AI integration in its cloud products to build trust and accelerate customer outcomes during cloud migration. The role focuses on guiding a powerful sales strategy for a set of high-value, strategic accounts, understanding their long-term business goals, and creating tailored plans for mutual growth. Responsibilities include developing and executing strategic sales and account plans, building relationships with decision-makers and C-level executives, simplifying sales processes, negotiating complex deals, researching markets, and reporting to senior management while traveling and attending industry events. Requirements include 10+ years of quota-carrying enterprise software sales, strong English (Spanish preferred), experience with C-level relationships and complex procurement, ability to lead territory and strategic account plans, and a proven track record of meeting targets and driving large transformation deals in multi-million dollar accounts.

At Atlassian, you can work in an office, from home, or in a hybrid arrangement, but you must be located in a country with a legal entity (France, Netherlands, Poland, or the UK) and relocation is not provided. Atlassian serves over 300,000 customers worldwide and aims to unleash every team's potential through software, guided by a culture of teamwork where employees work with Atlassian, not for Atlassian. The company is leading responsible AI integration into cloud products, migrating customers to the cloud, building trust through cost transparency, and accelerating customer outcomes while developing a powerful sales strategy. The role involves steering the use of products and services for high-value, strategic accounts, understanding their long-term goals, and crafting customized growth plans. Requirements include 10+ years of quota-carrying enterprise software sales, strong English (Spanish preferred), experience with C-level relationships, navigating complex procurement, and a proven track record in leading territory and strategic account plans and multi-million-dollar transformation deals.

Atlassian offers flexible work options (office, home, or hybrid) but requires you to be located in a country where the company has a legal entity (France, Netherlands, Poland, or the UK) with no relocation support provided. The company serves over 300,000 customers and aims to unleash every team's potential through software, drive customer impact and revenue growth, and emphasizes a “play as a team” culture while responsibly integrating AI into its cloud products and migrating customers to the cloud with cost transparency. The role involves steering the use of various products for the most strategic, high-value customers, understanding their long-term goals, and crafting customized growth strategies for mutual success. You will develop and implement strategic sales and account plans, build relationships with key decision-makers and C-level executives, collaborate with internal teams and partners, lead complex negotiations, and provide sales performance updates while traveling for industry events. Requirements include 10+ years of quota-carrying enterprise software sales experience, strong English (Spanish preferred), proven ability to engage C-level relationships and navigate multi-stakeholder procurement, experience leading territory and strategic account plans, leading account teams, a track record of meeting targets, and driving transformation deals in large global accounts with multi-million-dollar spend.

Atlassian offers flexible, distributed work with virtual interviews and onboarding, serving 300,000+ customers worldwide and aiming to unleash every team's potential through powerful software. The culture emphasizes teamwork and shared success, with employees working with Atlassian, strong earning potential in sales, and a focus on the enterprise market and customer preference for Atlassian products. The company is responsibly integrating AI into cloud products to migrate customers to the cloud, prioritizing cost transparency, faster collaboration, and better business outcomes through a strong sales strategy. The role targets a subset of high-value, strategic customers, requiring understanding their long-term goals, developing customized growth plans, nurturing relationships with key decision-makers, and collaborating with internal teams and partners to deliver aligned solutions. Responsibilities include creating strategic sales and account plans to maximize expansion and customer success, understanding objectives, coordinating with internal teams and partners, leading negotiations and market research, providing performance updates to senior management, and engaging clients through travel and industry events.

Atlassian is a distributed-first company offering flexible work options (office, home, or a hybrid) with virtual interviews and onboarding, serving over 300,000 customers worldwide. Its goal is to unleash the potential of every team through innovative software, celebrate teamwork, and foster a culture where employees work with Atlassian, not for it, with strong earning potential in the vast enterprise market. The company is leading responsible AI integration into cloud products, migrating customers to the cloud, and building trust through cost transparency, faster collaboration, and accelerated business outcomes via a strong sales strategy. The role targets high-value, strategically important customers, requiring understanding their long-term goals and crafting customized growth strategies while nurturing relationships with key decision-makers and collaborating across internal teams and partners. What you’ll do includes developing strategic sales/account plans, aligning solutions with customer objectives, streamlining processes with internal and partner teams, leading negotiations and market research, staying informed on industry trends, and providing performance updates while traveling and attending events.

The Services Consultant will lead end-to-end technical delivery for customers, from requirements gathering to go-live, ensuring solutions are technically sound and aligned with business goals. Responsibilities include acting as a Zendesk for Contact Center SME, leading solution design workshops, producing Technical Design Documents, configuring AWS resources (Amazon Connect, CloudFormation, Lex, DynamoDB, Kinesis, IAM, S3), collaborating with cross-functional teams, and delivering client training and handovers with regular status updates to Engagement Managers. Qualifications require 3+ years of customer-facing experience (tech support/consulting), must-have Amazon Connect experience, 3+ years building/deploying cloud-based solutions, experience implementing AWS environments, automation and integrations across contact centers, strong programming with AWS Lambda and Python, and a hands-on, problem-solving mindset. The role follows Zendesk’s hybrid work model with eligibility limited to candidates located in Karnataka or Maharashtra, India, requiring some in-office attendance and a schedule determined by the hiring manager, along with a culture that emphasizes work-life balance and inclusion. Zendesk notes that AI or automated screening may be used in candidate evaluation and provides equal opportunity employment statements, diversity and inclusion commitments, and accommodations processes for applicants with disabilities, including how to request accommodations.

The role is an Applied Scientist at Zendesk who designs and builds intelligent systems using data, ML, and LLMs to deliver measurable business impact, spanning the full lifecycle from opportunity identification to model deployment and iteration, with close collaboration across product, engineering, and business teams. Key responsibilities include owning business metrics such as churn reduction and AI attach rate, deeply understanding user workflows, defining hypotheses and evaluation criteria for AI/ML systems, designing and evaluating LLM-powered applications (agents, RAG, text-to-SQL, recommendations), establishing feedback loops, moving prototypes to production with engineering partners, building Python-based services and APIs, contributing to data infrastructure, and clearly communicating findings to diverse stakeholders while staying current with advances in the field. The qualifications cover 3+ years in data science/ML or related fields, a BA/BS in CS/data science/math, with an advanced degree highly preferred, plus business acumen and a user-centric mindset, the ability to measure outcomes, and strong collaboration skills; technically, hands-on ML/LLM experience, experimental design, agent architectures or prompt engineering, strong Python and SQL, API/backend familiarity, with nice-to-haves including Snowflake/dbt/Airflow and AI-assisted development tools and React experience. Why you’ll thrive: the role sits at the intersection of applied science, AI, and software engineering, offering the chance to shape high-impact, measurable products and a culture of experimentation, ownership, and cross-functional collaboration on high-visibility projects. Zendesk emphasizes an inclusive, hybrid work environment, with AI-based screening as part of policy, equal opportunity and diversity/inclusion commitments, and accommodations for applicants with disabilities, plus contact for accommodations.

Zendesk is hiring a Senior Engineering Manager to lead a distributed team focused on cloud governance, IAM, and secrets management, strengthening security architecture and compliance through automation to accelerate product delivery. The role involves coaching the team, managing multiple initiatives (governance, audits, high-availability infra), partnering with Corp Dev, Security, and product teams during acquisitions to standardize access and guardrails, owning on-call and incident response, and communicating progress and trade-offs to senior leadership while aligning with the Senior Director of Cloud Infrastructure on the roadmap. Required qualifications include 5+ years in a people-management role with hands-on technical experience, governance of enterprise AWS environments, familiarity with Infrastructure as Code and GitOps, strong cross-functional collaboration, excellent communication, and experience with security/compliance frameworks such as SOC 2, FedRAMP, or ISMAP. Preferred qualifications include experience with tools like Claude and Cursor, familiarity with non-AWS clouds (GCP, Azure), and knowledge of reporting tools such as Wiz and Snowflake. The position offers a US base salary range of $200,000-$300,000 with potential bonuses and benefits, and Zendesk emphasizes a hybrid, inclusive workplace, transparent AI screening practices, and accommodations for applicants with disabilities.

Tempo Software is a large, award-winning Atlassian Marketplace vendor serving over 30,000 customers worldwide, offering integrated time management, resource planning, and budget management powered by automation and machine learning to simplify time logging. The company aims to help modern product and engineering teams work better and invites candidates to join its remote-first, globally distributed teams across the US, UK, and Canada. The Account Executive role covers the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining relationships—collaborating with cross-functional teams to tailor solutions and drive revenue. Requirements include 3+ years in sales/BD/AM with a proven quota track record, strong communication and negotiation skills, CRM experience, the ability to thrive in a fast-paced environment, and a preferred Bachelor's in Business/Marketing or related field. Perks include flexible work arrangements, unlimited vacation, training and WFH reimbursements, comprehensive benefits, optional in-person meetups, and Tempo's commitment to equal opportunity and an inclusive culture.

Tempo Software is a leading, award-winning Atlassian Marketplace vendor serving over 30,000 customers, with integrated time management, resource planning, and budget management tools designed to help product and engineering teams work better. Their innovations in automation and machine learning make time logging seamless for highly skilled workers, giving team leads and executives deep insights to plan, manage, and deliver results. They are seeking a results-driven Account Executive to manage the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining client relationships—and to collaborate with cross-functional teams to drive revenue growth. Requirements include 3+ years in sales, business development, or account management, a proven track record of meeting or exceeding quotas, strong communication and negotiation skills, CRM experience (Salesforce or HubSpot), and a preferred bachelor's degree in Business or Marketing. Tempo offers a remote-first culture with unlimited vacation in many locations, comprehensive benefits (health, dental, vision, and savings), training and WFH reimbursements, optional in-person meetups and travel to international offices, and is an equal opportunity employer; resumes should be submitted in English.

Tempo is a large, award-winning Atlassian Marketplace vendor serving over 30,000 customers, offering integrated time management, resource planning, and budget management tools that use automation and machine learning to streamline time tracking and provide leadership insights. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue growth by tailoring solutions to customer needs. Key responsibilities include outbound and inbound prospecting, product demonstrations, pipeline management, contract negotiations, building long-term client relationships, and ensuring smooth onboarding and customer success. Requirements include 3+ years in sales, business development, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience, ability to thrive in a fast-paced environment, and a bachelor’s degree in a related field preferred, with English and German language proficiency. The role offers a remote-first culture with flexible scheduling, generous benefits (including unlimited vacation in many locations, training and WFH reimbursements, health/dental/vision), optional in-person meetups, and Tempo’s commitment to equal opportunity and an inclusive workplace.

The Software Support Team Lead will guide and mentor a team of Software Support Engineers to deliver best-in-class customer support, overseeing day-to-day operations and helping engineers perform at their best. They’ll partner with the Head of Product Support and Support Operations Manager to drive operational improvements, monitor SLAs and KPIs, and provide data-driven insights into team performance, while also serving as a key escalation point for incidents and cross-functional collaboration to reduce commercial risk. A strong coding background is essential, as many products enable customers to build functionality with Groovy and/or JavaScript. Responsibilities include people leadership (recruiting, onboarding, coaching, performance reviews, workload management, training materials) and leadership duties (owning customer outcomes, incident management and post-mortems, stakeholder management, and building relationships with Customer Success, Product, and Development) plus facilitating stand-ups and workshops to foster a collaborative culture. In operations, they will monitor metrics (CSAT, FRT, RoR, SLA), analyze trends, identify improvement opportunities for the team and customer experience, drive tooling and automation improvements with the Support Operations Manager, and contribute to knowledge base content and training materials.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a blend of both. The company hires people in any country where it has a legal entity. They are seeking a Sales Leader to oversee a team dedicated to acquiring and managing large enterprise customers. The role involves developing and implementing enterprise sales strategies, fostering long-term relationships with key accounts, and achieving revenue targets, with collaboration across internal teams, channel partners, product specialists, account managers, and solution engineers to improve procedures and customer satisfaction. Additionally, the leader will be responsible for recruiting top sales professionals, nurturing a high-performance culture, and building strong relationships with key enterprise clients.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to support personal priorities. They hire people in any country where they have a legal entity. They are seeking a Sales Leader to oversee a team focused on acquiring and managing large enterprise customers. The role involves developing and implementing enterprise-specific sales strategies, fostering long-term key account relationships, and achieving revenue targets, with collaboration across internal teams, channel partners, product specialists, account managers, and solution engineers to refine sales processes and satisfaction. Additionally, the leader will recruit top sales talent, cultivate a high-performance culture, and maintain strong relationships with major enterprise clients.

Atlassian offers flexible work options—office, remote, or a hybrid setup—and hires globally wherever it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company serves more than 300,000 customers worldwide and aims to unleash every team's potential through its software, built on a teamwork-centric culture where employees work with Atlassian, not for Atlassian. There is strong earning potential for the sales team in a large enterprise market, driven by ongoing customer demand for Atlassian products. As a sales professional, you will build and nurture relationships with key stakeholders and collaborate with cross-functional teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, proposing solutions, negotiating contracts and pricing, providing forecasting and account planning, staying current on industry trends, traveling as needed, and serving as the main Atlassian contact for designated accounts, including running strategy plays to identify opportunities and manage complex sales cycles.

Atlassian operates a distributed-first policy, allowing remote or in-office work and hiring in any country with a legal entity, with virtual interviews and onboarding. The role is a remote field sales Account Executive, Enterprise based in the UK, focusing on the UK Public Sector and investments in that vertical, aligning with a cloud-first government mandate. The job entails building strategic account and territory plans to expand across Atlassian's portfolio, driving cloud migrations, Jira Service Management adoption, Atlassian Guard, and Rovo, and government-specific positioning of the System of Work, while nurturing existing relationships and creating new ones with government digital leaders and CIOs. It requires navigating Crown Commercial Service frameworks, procurement, and government spend controls, and serving as liaison between product/engineering and government customers on data sovereignty, compliance, and AI adoption. The candidate will provide forecasting and pipeline management, lead cross-functional strategy plays, stay aware of industry and policy trends, and travel to meet clients and events.

At Atlassian, work is flexible and distributed—you can work from an office, home, or a mix, with interviews and onboarding conducted virtually, and the company hires in any country where it has a legal entity; this remote field-sales role is based in the UK. The company serves over 300,000 customers worldwide and is investing in the UK Public Sector to modernize public services under a cloud-first mandate, guided by its value of “play as a team.” The Account Executive, Enterprise will own UK Public Sector accounts, nurture existing relationships, build new ones, and coordinate with internal teams, channel and solution partners, and hyperscalers to ensure customer success. Responsibilities include strategic account and territory planning to expand across Atlassian’s product portfolio—driving cloud migrations and adoption of Jira Service Management, Atlassian Guard, and Rovo—while navigating Crown Commercial Service frameworks like G-Cloud and DOS. The role also involves building C-level relationships, shaping roadmap discussions on sovereignty, data residency, and AI, providing accurate forecasting and pipeline reporting, and traveling to meet clients and attend industry events.

Zendesk is seeking a Senior Product Designer for its Agent Workspace team to design core agent experiences that help support teams triage, prioritize, and resolve customer issues across channels. The role is based in Pune and requires in-office work at least 3 days a week, with eligibility restricted to candidates located in Karnataka or Maharashtra. Candidates should have 6+ years of product design experience, a strong portfolio, proficiency in Figma and AI prototyping tools, and a track record designing complex workflow-heavy B2B SaaS products with strong information architecture. Day-to-day, you will own the design of agent journeys in Agent Workspace, prototype rapidly to learn from user data, collaborate with product managers, engineers, and content designers, drive usability experiments, and balance design ideals with technical feasibility and business timelines across regions. Zendesk is an equal opportunity employer that values diversity and inclusion, uses AI in screening, supports a hybrid work model with in-office time determined by the team, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Staff Software Engineer in Pune to join the Data Applications Engineering team under Enterprise Data & Analytics, building an AI-powered GTM Intelligence Platform used by 1500+ employees with end-to-end ownership and mentoring duties. You’ll lead the design and delivery of large features and platform components, own the service architecture (including FastAPI microservices on Kubernetes, Snowflake semantic layer integration, and AI agent infrastructure), and build scalable backend services and high-performance frontend apps with secure APIs. The role emphasizes driving architecture, reliability and observability (SLOs/SLIs, post-incident reviews), performance improvements, reusable platform capabilities, and mentoring while collaborating with cross-functional teams and contributing to hiring and strategy. Requirements include 8+ years of experience, strong fundamentals, proficiency in one or more backend languages with FastAPI, experience with microservices, Kubernetes, cloud environments, and the ability to translate business goals into technical plans; preferred qualifications cover legacy modernization, infrastructure-as-code, databases like Snowflake/Redis, open-source contributions, and cross-site collaboration. The position is hybrid in Pune, but Zendesk notes a policy requiring candidates to be physically located and plan to work from Karnataka or Maharashtra, with a commitment to diversity and accommodations as part of their equal opportunity employer stance.

Zendesk is hiring a Product Led Growth Sales Specialist to handle inbound inquiries and close deals quickly via chat, email, and selective calls in a fast-paced environment. The role focuses on expanding existing customer relationships and winning new logos by showcasing Zendesk’s AI-enabled customer experience solutions and guiding customers through the purchasing journey. Responsibilities include responding to high-volume inbound leads, articulating value, proactive follow-up to achieve high CSAT, becoming a product expert, and collaborating with core and strategic sales for seamless transitions on complex opportunities. Qualifications include English proficiency, prior sales experience (SDR/AE), fast learning, strong organization, multitasking ability, and a four-days-per-week in-office hybrid work requirement. Zendesk emphasizes a fulfilling, inclusive workplace with competitive pay and benefits, flexible hours and remote work, diversity and inclusion, accommodations, and AI screening as part of its hiring process.

Zendesk is seeking a CXSO Renewals Strategy and Analytics partner to lead data-driven strategy for the Global Renewals organization, reporting to the VP of Renewals and aligning retention, GRR, and ARR goals. The role focuses on designing the connective tissue between frontline renewal management and strategic execution, maximizing ARR retention, reducing churn/contraction, and building models to set and track GRR and C+C targets using tools like Clari or Gong. Key responsibilities include strategic partnership, forecasting and modeling, target setting, process optimization in SFDC, and integrating AI/advanced analytics to automate forecasting and identify at-risk accounts, plus consolidating multi-source data into dashboards. Requirements include 7–10+ years in Strategy & Operations in a high-growth B2B SaaS with multi-product portfolio, deep renewals lifecycle expertise (ARR, GRR, NRR, churn) and contract workflows, and proficiency with SFDC, forecasting tools, AI/ML analytics, SQL, Excel/Sheets, and BI tools like Looker or Tableau. The role offers a US base salary range of $178k–$266k (with potential bonus/benefits), a hybrid work model, a commitment to diversity, and success will be measured by unified data visibility, ARR retention, and scalable renewal workflows.

The role is a Strategy & Operations Partner in Zendesk’s Data and Insights group, acting as the primary architect and orchestrator for the Global Professional Services organization and partnering with the SVP of Professional Services. Key duties include strategic orchestration and annual planning, revenue architecture and process development, and consolidating data from multiple sources into unified, actionable dashboards to inform executive decisions. The role also covers data collection/management, data analysis and cleansing, reporting/visualization (Tableau/Looker), process optimization, data governance, stakeholder management across PS, Finance, and Rev-Ops, and driving change management and project execution. Requirements include 7–10+ years in Strategy & Operations or PS Operations within a high-growth B2B SaaS environment, deep PS lifecycle expertise, the ability to balance strategy with execution, strong change management and communication skills, and proficiency in SQL and BI tools (with preferred experience in Certinia, Gainsight, Salesforce, Snowflake). Success will be measured by unified data visibility through dashboards, revenue and portfolio performance improvements, and scalable global workflows, all within Zendesk’s inclusive, hybrid-work environment that may involve AI-based screening and accommodations.