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The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for the Japan region, responsible for all PS delivery motions (MOST, Implementation, Advisory, TAM) and leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, operating with autonomy to evolve global programs for Japanese market expectations and growth. Key responsibilities include people leadership and talent development—directly managing the local team, setting standards for professionalism and customer engagement, coaching senior practitioners to be trusted advisors, and partnering with People leadership on hiring, performance management, and succession planning. Strategic and operational duties involve regional capacity planning and delivery readiness, supporting revenue outcomes through delivery excellence, identifying regional adaptation needs for global programs, and contributing Japan-specific insights to global PS strategy. Cross-functional collaboration requires partnering with Sales, Customer Success, and Product to support growth, renewals, and customer confidence, while coordinating with partners as appropriate and maintaining quality standards. Required and preferred experience include 8+ years in Professional Services, Consulting, or Enterprise SaaS with leadership of senior practitioners, strong governance and escalation skills, and fluency in English and Japanese; preferred: prior PS leadership in Japan, experience with high-touch enterprise delivery, and an AI-first mindset; benefits cover competitive equity, wellbeing and insurance, health check reimbursement, learning allowance, English lessons, and travel allowances.

The Senior Manager, Professional Services Delivery – Japan leads all professional services delivery in Japan (MOST, Implementation, Advisory, and Technical Account Management) and oversees Innovation Architects, Technical Architects (including AI), Implementation Consultants, and Technical Account Managers, with autonomy to adapt global programs to Japanese market expectations. Responsibilities include direct people leadership and talent development, setting high professional standards, coaching staff to be trusted advisors, partnering on hiring and performance management, and ensuring regional capacity planning and delivery readiness aligned with global strategy. The role collaborates cross-functionally with Sales, Customer Success, Product, and partners to support growth, renewals, and customer confidence, translating Japanese customer needs into program adaptations and acting as the primary escalation and decision authority for Japan. Required: 8+ years in Professional Services, Consulting, or Enterprise SaaS with experience leading senior practitioners, strong governance and escalation skills, ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred: prior leadership in Japan, familiarity with high-touch enterprise delivery, experience adapting global programs, and an AI-first mindset. Benefits include a competitive equity package, wellbeing and health support, insurance, learning and development allowances (including English lessons), travel allowance, and Miro’s commitment to diversity, inclusion, and privacy policies.

Appfire is a remote-first software company that believes in choosing how and where you work, supporting work-life balance with flexible time off and growth through learning platforms and internal mobility. The Director of Product Management role is about maximizing the business and customer impact of one or more applications, leading product managers, and balancing long-term strategic vision with hands-on problem solving across cross-functional teams. Responsibilities include systems thinking, strategic product management, portfolio alignment with goals, cross-functional collaboration, leadership and mentorship, data-driven decision making, and occasional hands-on engagement. Requirements include strong product management leadership, systems-thinking experience, strategic vision, technical acumen, and excellent communication, with nice-to-have experience in multi-product portfolios and lifecycle management, plus a culture focus on customer and coworker experiences and remote collaboration. Appfire offers equity, learning platforms, health insurance, CSR volunteering, remote work flexibility, 25 days of vacation, and a strong security posture with ISO 27001/27017 and SOC 2 certifications, along with a global customer base and a large partner/channel network.

At Appfire, you choose how you work—remote-first, flexible time off, and opportunities to grow on your own terms, with a culture that supports personal life, hobbies, and well-being. The role is Director of Product Management, responsible for maximizing the business and customer impact of one or more applications, leading a team of product managers, and bridging strategic vision with hands-on problem solving across time zones. Key duties include developing system-wide product strategies, defining roadmaps, portfolio alignment with goals, cross-functional collaboration, mentorship, data-driven decision making, and engaging with engineering on technical details. Required qualifications include strong hands-on product management experience, leadership, systems thinking, strategic vision, communication, and a willingness to dive into details; nice-to-have experience managing multiple lifecycle stages or many products. Appfire offers equity and a suite of benefits (home office, learning platform, language courses, PTO, healthcare, volunteering, indefinite contract), and its global reach is complemented by CSR focus, security certifications, awards, and a commitment to equal opportunity.

Appfire champions a flexible, remote-first culture where you choose where you work, how you balance life, and have access to learning and internal mobility to grow. The role, Director of Product Management, focuses on maximizing business and customer impact of applications, leading product managers, and driving long-term, systems-based strategies with hands-on capability across time zones. Responsibilities include systems thinking, defining vision and roadmaps, portfolio alignment, cross-functional collaboration, leadership and mentorship, and data-driven decision making, with requirements of proven PM leadership, strategic and technical acumen, and strong communication; multi-product experience is a plus. Benefits include equity, a remote-work allowance, Appfire University, 25 days PTO, reduced summer hours, flexible holidays, private healthcare, sport allowance, and CSR volunteering days. Appfire is a 850+ employee, 28-country, remote-first company serving 20,000+ customers including 55% of the Fortune 500, with a strong partner channel, ISO and SOC certifications, CSR commitments via Pledge 1%, and industry recognition for growth and culture.

Appfire is a remote-first, people‑centered company that supports flexible work locations, work-life balance, and growth on your terms, backed by learning resources and internal mobility. It’s seeking a Marketing Campaign Manager to plan and execute high‑impact, multi‑channel campaigns that drive awareness, engagement, and pipeline growth, collaborating across Marketing, Product, and Sales in an agile environment. The role involves campaign strategy and planning, cross-functional collaboration, performance tracking, lead management, and budget oversight, with clear KPIs and ongoing optimization. Required qualifications include 5+ years in marketing with 3+ in campaign management or demand generation, experience building integrated programs across channels, knowledge of the sales funnel, agile tooling, and Martech stacks, with B2B SaaS experience preferred. Appfire highlights include employee equity and extensive benefits, CSR programs, a global team of 850+ in 28 countries, strong security certifications (ISO 27001/27017, SOC 2), and recognition for growth and culture, all while upholding equal opportunity employment.

Appfire highlights a flexible, remote-first culture where you choose how and where you work, balance life with flexible time off, and pursue growth through online learning, leadership programs, and internal mobility. The company is hiring a Senior Software Engineer to design, build, and maintain Jira Cloud apps on Atlassian Forge, with remote work possible from Bulgaria and reporting to the Engineering Manager on the Jira Cloud Apps Team. Responsibilities include designing and implementing high-quality React+TypeScript features on Forge, owning end-to-end product areas, collaborating with product managers and designers, conducting code reviews, and mentoring others. Requirements include 5+ years of frontend or full-stack experience, strong TypeScript/React skills, experience with cloud/serverless apps (Forge/AWS Lambda), REST APIs, CSS/SCSS and build tooling, Git, and Agile; nice-to-haves include Atlassian Forge/Connect, Jira APIs, automated testing, and AWS experience. Benefits include equity, a learning platform, CSR days, remote/work flexibility, 25 days of vacation, and an office in a LEED-certified building, along with ISO27001/SOC2 certifications and recognition; Appfire is an 850+ person, 28-country, remote-first company focused on empowering teams and partnerships.

Appfire is a remote-first company that promotes choosing how you work, flexible time off, and growth opportunities on a global team. The role is Senior Software Engineer for Jira Cloud Apps on Atlassian Forge, with a remote-from-Spain option, focusing on React+TypeScript, end-to-end ownership, performance, collaboration with product managers and designers, and mentoring. Requirements include 5+ years of frontend or full-stack experience, strong TypeScript/React, cloud/serverless experience (Forge/AWS), REST, CSS/SCSS, and modern build tooling, plus Agile/Scrum and Git; nice-to-haves include Forge/Connect, automated testing, AWS, and interest in developer tools. Benefits include equity, a 50€ monthly work-from-home allowance for 11 months, access to Appfire University, 25 days of paid leave, reduced summer hours, private healthcare, annual sports allowance, and three CSR volunteering days, along with an equal opportunity employer stance. Appfire spans 850+ employees in 28 countries, serving over 20,000 customers (including Fortune 500), with ISO 27001/27017 and SOC 2 certifications, a robust channel partner program, and CSR through Pledge 1%—all reflecting a people-first, award-winning culture.

Appfire emphasizes a people-first, remote-first culture that lets employees choose where and how they work, balance life with flexible time off, and grow through learning platforms and internal mobility. The role described is Principal Software Engineer for Appfire Flow, a Software Engineering Intelligence platform that connects data across the DevOps stack to surface actionable delivery insights and guide strategic architectural decisions. Requirements include 10+ years delivering complex software, full-stack expertise (Python/Java/React), cloud architecture experience (AWS/GCP/Azure), strong SQL and NoSQL knowledge, and a tendency to mentor others, with working English as a must. Benefits cover equity, home office and other allowances, learning resources, 26 paid leave days plus Wellness Days, private healthcare, life insurance, CSR-paid days, and indefinite employment from day one. About Appfire, the company is remote-first with 850+ employees in 28 countries, invests in CSR through Pledge 1%, serves over 20,000 customers including Fortune 500 firms, holds ISO 27001/27017 and SOC 2 certifications, and maintains a strong trust center and partner ecosystem.

Appfire champions a flexible, remote-first culture where employees choose where to work, balance life with flexible time off, and grow through learning platforms, leadership programs, and internal mobility. Appfire Flow is a Software Engineering Intelligence platform that connects data across DevOps tools like Git and Jira to surface actionable insights that help teams ship faster and stay aligned with business goals; the Principal Software Engineer guides architecture, strategy, and cross-functional execution to accelerate product impact. The role requires 10+ years of delivering complex software, full-stack skills (Python, Java, React), cloud architecture experience (AWS/GCP/Azure), strong SQL/NoSQL knowledge, mentorship, and English proficiency. Benefits include company equity, Appfire University, CSR paid days, remote-friendly scheduling, 25 days of vacation, transit and food vouchers, a new LEED-certified office, and security certifications (ISO 27001/27017, SOC 2), plus a broad partner network. Appfire is an 850+ person, 28-country, equal-opportunity, remote-first company recognized for growth and culture, with Pledge 1% involvement and a client roster including Netflix, Samsung, NASA, and others, supported by a robust channel program.

Appfire champions a remote-first, flexible work culture where you choose where you work, balance life with flexible time off, and grow through learning platforms, internal mobility, and collaboration with a global team. We are seeking an Engineering Manager who will drive business impact and technical excellence for products like BigPicture, 7pace Timetracker, and JMWE, leading engineers in the Acceleration or Core streams and owning one or more product roadmaps. You should have 7+ years of software development experience, including 3+ in leadership, with a product-oriented mindset, deep cloud literacy (GCP/AWS/Azure), experience with high availability and observability, and a proven ability to connect engineering work to measurable business outcomes. Responsibilities include strategic alignment, architectural leadership, improving delivery and observability, driving risk management, and developing the team through coaching and scalable processes, while collaborating with Product Management and Design. Appfire offers equity, learning resources, CSR days, remote work options, 25 days of vacation, a modern office at GORA, ISO and SOC2 certifications, and a multinational environment with 850+ employees across 28 countries, backed by a commitment to equal opportunity.

Appfire is a remote-first company that lets you choose where you work—home, an office, or while traveling—and provides hardware, software, and two decades of collective wisdom to support productive collaboration. The role is Associate Software Engineer on the Delta Team, working remotely to build an SPM solution, with daily tasks including developing applications with React and Java and coordinating with Product, UX, and other development teams. Required skills include TypeScript, React, Java, Docker, and cloud experience, and candidates should be dedicated to elevating client and coworker experiences, adaptable to change, and strong communicators in remote/hybrid environments with mentoring abilities. Benefits include equity for all employees, access to Appfire University, health insurance, CSR days, flexible scheduling, 25 days of paid vacation, transport and food vouchers, and the option to work remotely, plus a new LEED-certified GORA office building. Appfire employs 850+ people across 28 countries, has a CSR program through Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), a large channel program, and a track record of recognition in growth and culture awards.

Appfire promotes a remote-first, flexible work culture where employees choose where to work, balance their lives, and grow on their own terms. The Associate Software Engineer role on the Delta Team is remote and focuses on building an SPM solution using React, TypeScript, Java, Docker, and cloud technologies, with collaboration across Product, UX, and other development teams. The company emphasizes elevating client and coworker experiences, strong communication in remote/hybrid settings, and offers growth through internal mobility, online learning, leadership programs, and internal hackathons. Benefits include equity, a work-from-home allowance, access to Appfire University, 25 paid leave days, reduced summer hours, flexible holidays, private healthcare, a sports allowance, and three CSR volunteering days per year. Appfire is a 850+ employee remote-first company with CSR initiatives, security certifications (ISO 27001/27017, SOC 2), a broad partner network, and recognition for growth, culture, and product excellence, all under a framework of equal opportunity employment.

Appfire is a remote-first company that lets employees choose how they work—from home to offices to travel—emphasizing flexibility, work-life balance, and personal growth. They are hiring an experienced SVP, Americas to lead the multi-channel revenue engine, owning Direct Sales, SDR, and Channel/Partner motions and scaling a hybrid go-to-market model. Responsibilities include owning the regional revenue agenda, balancing direct and indirect revenue, building a high-performance GTM organization, enforcing forecasting discipline and KPI-driven management, and collaborating cross-functionally with Marketing, Product, and Customer Success. The ideal candidate has 10+ years of regional revenue leadership with direct and indirect sales, strong channel/partner leadership, SaaS growth experience, data-driven decision-making, and exceptional leadership and coaching skills. Appfire offers equity, 401(k) matching, learning resources, flexible PTO, comprehensive health benefits, CSR opportunities, and a strong security/privacy posture with ISO and SOC certifications, along with a global customer base and a culture recognized for growth and inclusivity.

Zendesk is seeking a Tech Talent Acquisition Partner to lead end-to-end recruitment for Product & Engineering across the EMEA region, partnering with leaders to attract top tech talent and ensure an exceptional candidate experience. The role covers full-cycle recruiting, collaboration with hiring managers, creative sourcing, data-driven hiring guidance, diversity advocacy, use of ATS/tools, employer branding, manager training, and cross-regional collaboration. Requirements include 3+ years in tech TA, strong direct sourcing and EMEA market knowledge, stakeholder management, a data-driven mindset, diversity focus, ATS experience (Workday preferred), and a self-starter attitude. The position offers a 12-month fixed-term contract with potential conversion, a global collaborative environment, career growth, and a flexible hybrid work arrangement with development funds and comprehensive benefits. Compensation includes a Poland base salary range of 132,000–198,000 PLN, with potential bonuses or incentives, along with AI screening disclosures, equal opportunity and inclusion commitments, and accommodations for applicants with disabilities.

Zendesk is hiring an AI Success Strategist to lead end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategies, shaping a long-term AI vision, and building executive partnerships to start AI initiatives strong and scale them. The role aims to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, owning multi-year AI roadmaps, and delivering measurable commercial outcomes such as renewals, expansion, and predictable revenue and retention improvements. Key responsibilities include owning AI roadmap delivery, serving as design authority for deployments, partnering with executives on long-term AI strategy, aligning cross-functional teams, leading engagements, sustaining mutual roadmaps, shaping channel/adoption strategies, and using data-driven insights to measure impact. Qualifications include 5+ years in Customer Success/Experience with 1+ year AI experience, enterprise SaaS GTM or related roles, experience forecasting churn/expansion from adoption analytics, a bachelor’s degree (advanced degrees preferred), and strong program management and cross-functional influence; AI domain knowledge and compliance considerations are a plus. The role is based in Mexico City or Mexico State with a hybrid work arrangement, and Zendesk emphasizes diversity and inclusion while noting possible AI screening of applicants and accommodations for disabilities.

Atlassian supports flexible, distributed work with virtual interviews and onboarding for hires wherever there is a legal entity. The Senior Technical Adoption Architect will be part of the Technical Customer Success Manager team, focusing on AI and Rovo, leading workshops, addressing security concerns, and driving AI adoption that aligns with business outcomes. This is a hands-on technical expert role (not managerial) that partners with Pre-Sales, Post-Sales, and Product to deliver scalable guidance and help enterprise customers maximize their Atlassian investments. Responsibilities include developing technical solutions, guiding implementations, staying current with AI capabilities, planning customer journeys with Account Teams, and collaborating across internal teams to drive customer success and growth opportunities. The role may require travel up to 30% domestically and internationally for events and customer meetings, with the aim of impacting millions of users and expanding use cases and markets.

Atlassian offers flexible work options—office, home, or hybrid—with global hiring and virtual interviews and onboarding as part of a distributed-first approach. The role sits in the Technical Customer Success Manager team within the Sales and Success organization, focusing on AI/Rovo as a Senior Technical Adoption Architect who leads workshops, addresses security, ensures AI adoption, and has an impact on millions of users by bridging technical and business needs. It is a technical expert role (not managerial) that delivers scalable guidance, partnering with Pre-Sales, Post-Sales, and Product to help customers realize value and adopt Atlassian technologies across use cases and markets. Responsibilities include developing technical solutions, staying current on AI capabilities, guiding implementations, planning customer-specific journeys with Account Teams, collaborating with internal teams to improve Atlassian products and drive customer success, and identifying growth opportunities with clients. Travel is required up to 30% domestically and internationally for events and customer meetings.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, and they are seeking a Sr. Solutions Engineer to grow the Latin America Enterprise team, requiring Spanish fluency. The role involves partnering with enterprise sales and channel partners to understand customer needs, map them to Atlassian products, and drive value-based demonstrations to win deals, including supporting proofs of concept and closing business. Responsibilities include customer discovery, identifying cross-product opportunities, acting as a pre-sales product expert, and demonstrating how Atlassian’s suite enables teamwork. The position requires forging strong partnerships with account executives, tracking pipeline and opportunities, collecting product feedback, and continually expanding pre-sales knowledge and sales processes. Qualifications include 5+ years of enterprise pre-sales experience, fluency in Spanish and Portuguese, the ability to translate complex business problems into solutions, and a customer-centric, collaborative mindset; Atlassian emphasizes teamwork and seeks individuals who drive customer success.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, and it is seeking a Sr. Solutions Engineer to grow its Enterprise team in Latin America. The role involves partnering with enterprise sales teams and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concept, and ultimately close deals, with Spanish fluency required for LATAM collaboration. The team works with over 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes value selling and a team-centric culture where employees work with Atlassian, not for Atlassian, focusing on cloud and AI solutions. Key responsibilities include partnering with direct sales, partners, and large accounts on Fortune 500 customers; conducting customer discovery; identifying cross-product opportunities; being a pre-sales product expert; delivering compelling demos; guiding technical needs; and documenting feedback to inform product management while continuously learning. Required qualifications include 5+ years in pre-sales with mid-market/enterprise customers, experience selling to Fortune 500, fluency in Spanish and Portuguese, strong business and technical communication skills, a customer-centric mindset, the ability to build executive relationships and collaborate cross-functionally, and a willingness to challenge the status quo.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where they have a legal entity; they’re seeking a Sr. Solutions Engineer to grow their enterprise team in Latin America. The role partners with enterprise sales and channel partners to understand customer needs, navigate complex sales cycles, deliver value-based demonstrations, support proofs of concept, and close major deals, and requires Spanish fluency for LATAM. The team supports over 250,000 customers and notable brands, emphasizes value selling and teamwork, and highlights strong earnings potential in enterprise opportunities at the forefront of cloud and AI. Responsibilities include collaborating with direct sales, partners, and large accounts, conducting customer discovery, identifying cross-sell opportunities, serving as a pre-sales product expert, delivering tailored demonstrations, guiding technical needs, and feeding product feedback. Qualifications require 5+ years in enterprise pre-sales, fluency in Spanish and Portuguese, strong communication and presentation skills for both executives and technical audiences, and a customer-centric, collaborative mindset with a proven track record of executive relationship-building.

Atlassian offers flexible work options and hires globally where it has a legal entity, and is seeking a Sr. Solutions Engineer to grow its Enterprise team in Latin America. The role involves partnering with enterprise sales teams and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concepts, and close large deals. Spanish fluency is required to collaborate with teams and customers across Latin America, with Portuguese also listed in the qualifications. The team emphasizes value selling, teamwork, and customer obsession, with high earnings potential as they pursue enterprise opportunities in cloud and AI. Qualifications include 5+ years in pre-sales with Fortune 500/enterprise customers, strong communication and presentation skills, comfort operating across business and technical audiences, and a customer-centric, collaborative mindset.

Atlassian lets employees choose where they work—office, home, or a mix—and they hire in any country where they have a legal entity. They are seeking a Senior Machine Learning Scientist to join the Central AI team in Bellevue, WA. The Central AI organization builds the underlying infrastructure, data pipelines, frameworks, models, and other capabilities to accelerate AI feature development and provide cohesive AI experiences, including core shared experiences like search, knowledge discovery, and conversation. As a Senior ML Scientist, you’ll design system and model architectures, develop cutting-edge machine learning algorithms, train sophisticated models, run experiments and evaluations, and mentor junior ML engineers while collaborating with product, engineering, and analytics teams. Central AI aims to accelerate AI innovation across Atlassian, prevent silos by providing a unified foundation, and support the Atlassian Intelligence program across products and platforms.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires globally where it has a legal entity. Atlassian is seeking a Senior Machine Learning Scientist to join the Central AI team in Bellevue, WA. The Central AI organization builds the infrastructure, data pipelines, frameworks, models, and other capabilities to accelerate AI feature development across the company. Central AI is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and establish an AI infrastructure that enables cross-team collaboration and shared experiences like search, knowledge discovery, and conversation. The Senior Machine Learning engineer will design system and model architectures, conduct experiments and evaluations, train sophisticated models, collaborate with product, engineering, and analytics teams, and guide junior ML engineers to realize AI’s transformative potential across Atlassian’s offerings.

Atlassian is seeking an experienced legal counsel based in the US or Canada to join the Go-to-Market & Supplier (GTMS) team as an individual contributor within the Commercial Legal group, with flexible work options and the opportunity to become a subject matter expert as the team expands. The role involves developing and negotiating terms for developer partner ecosystems, technology partner interoperation, revenue-sharing arrangements, sponsorships, and marketplace agreements, as well as advising on go-to-market strategies with ISVs and other tech partners, including AI innovations. It also entails guiding legal considerations for major marketing initiatives, marketplace expansion, pricing, revenue drivers, and customer-support initiatives, while driving transformation within GTMS and identifying opportunities to automate routine high-volume work through AI and alternative legal support models. Key duties include collaborating with cross-functional teams to align offerings with GTMS standards, delivering pragmatic solutions for revenue partnerships, marketing, distribution, and customer access, and leading projects to improve efficiency by implementing AI-driven tooling, first-pass document analysis, and self-service templates, playbooks, and processes for routine work. The role prefers experience with SaaS terms (buyer and seller), AI compliance frameworks, product/ISV partnerships, marketplace and collaboration agreements, data protection frameworks (GDPR/CCPA/CPRA, HIPAA), IP licensing and branding considerations, and knowledge of advertising and sweepstakes/regulations.

Atlassian seeks an experienced legal counsel in the United States or Canada to join its Go-to-Market & Supplier (GTMS) team as an individual contributor supporting commercial go-to-market initiatives and developing expertise across priority areas. The role offers flexible work arrangements (office, home, or hybrid) and involves working across GTMS, including developing and maintaining developer partner ecosystem terms and conditions, negotiating technology revenue sharing variations, sponsorships, and marketplace agreements. You will provide legal advice on go-to-market strategies with ISVs and other technology partners, including how our products interoperate with third-party technology and how to introduce innovations like AI to partners and the broader market. You will lead transformation within GTMS by identifying opportunities to divert routine, low-touch, high-volume transactions to AI and alternative legal support models, and by creating templates, playbooks, and processes to enable expanded self-service for internal clients, partners, and customers. Preferred experience includes SaaS subscription terms, AI compliance frameworks, GDPR/CCPA/CPRA, HIPAA, IP licensing and branding, advertising and sweepstakes rules, and technology partnerships.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. The Teamwork Graph, Data Experiences, and Assets Product Marketing team leads Atlassian Cloud Platform strategy and is seeking a Product Marketing Manager to support go-to-market for the Analytics App and Assets App. The PMM will own and execute key parts of the product marketing lifecycle, partnering with Senior PMMs, Product, Engineering, Demand Generation, Sales, and Customer Success to drive awareness, activation, and upsell. Responsibilities include campaign strategy and execution across channels, positioning and messaging, GTM for launches and experiments, sales enablement, data-driven optimization, project management, and navigating ambiguity. Required qualifications include 3+ years in product marketing, multi-channel campaign experience, strong communication, data-driven measurement, and the ability to work in a fast-paced environment; preferred experience with marketing platforms/analytics/data products, apps in an ecosystem, and familiarity with Atlassian products.

Atlassian offers flexible work options (office, from home, or a hybrid) and hires globally wherever we have a legal entity, enabling teams to balance family and personal goals. The Teamwork Graph, Data Experiences, and Assets Product Marketing team sits at the heart of Atlassian Cloud Platform strategy, powering data-driven experiences, and the company is seeking a Product Marketing Manager to drive go-to-market strategy and adoption for the Analytics App and Assets App. In this role you will own and execute key parts of the product marketing lifecycle, partnering with Senior PMMs, Product, Engineering, Demand Gen, Sales, and Customer Success to craft campaigns that drive awareness, activation, and upsell across Atlassian’s analytics and data capabilities. You’ll manage campaign strategy and execution across channels, refine positioning and messaging for analytics and asset management use cases, lead launches and experiments, enable the field with materials, and rely on data to measure performance and iterate, while coordinating projects and navigating ambiguity. Requirements include 3+ years in product marketing (B2B SaaS preferred), experience with multi-channel campaigns, strong communication, data-driven decision making, and the ability to work cross-functionally; preferred are experience marketing platform/analytics/data products, marketing apps or extensions, and familiarity with the Atlassian ecosystem.

Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires in any country where it has a legal entity, with the Analytics and Assets initiatives at the heart of the Cloud Platform strategy. The Product Marketing Manager will own go-to-market strategy, campaign execution, and adoption for the Analytics App and Assets App to help customers unlock value from data and assets. Responsibilities include planning and executing multi-channel campaigns, refining positioning and messaging with Product, driving GTM launches and experiments, and enabling Sales and Customer Success. The role requires data-driven optimization, project management, and operating in ambiguity while collaborating across Product, Engineering, Demand Gen, Sales, and Customer Success to scale analytics capabilities. Qualifications include 3+ years in product marketing (B2B SaaS preferred), proven multi-channel campaign experience, strong communication, data-driven measurement, and comfort in fast-paced environments; preferred experience with analytics/data products and familiarity with the Atlassian ecosystem.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where we have a legal entity to support employees’ priorities. The Teamwork Graph, Data Experiences, and Assets Product Marketing team sits at the center of Atlassian’s Cloud Platform strategy, enabling intelligent, connected, data-driven experiences across our product suite. The company is seeking a Product Marketing Manager for the Analytics App and Assets App to drive go-to-market strategy, campaign execution, and adoption, helping customers derive more value from data and assets. The PMM will own the product marketing lifecycle, partnering with Senior PMMs, Product, Engineering, Demand Gen, Sales, and Customer Success to create campaigns that drive awareness, activation, and upsell. Qualifications include 3+ years in product marketing (B2B SaaS preferred), multi-channel campaign experience, strong communication, data-driven decision making, and the ability to operate in a fast-paced, ambiguous environment; preferred: experience with analytics/data products and familiarity with Atlassian’s ecosystem.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, with the Teamwork Graph, Data Experiences, and Assets Product Marketing team central to its Cloud Platform strategy. They’re seeking a Product Marketing Manager for the Analytics App and Assets App to lead go-to-market strategy, campaigns, and adoption, helping customers unlock value from data and assets. The PMM will own the product marketing lifecycle, partnering with Product, Engineering, Demand Gen, Sales, and Customer Success to create campaigns that drive awareness, activation, and upsell, and shape how analytics and data capabilities appear in market. Responsibilities include campaign strategy and execution across channels, positioning and messaging localization, GTM launches and experiments, sales enablement, data-driven optimization, and strong project management while navigating an evolving product landscape. Required qualifications are 3+ years in product marketing (B2B SaaS preferred), multi-channel campaign experience, clear communication, data-driven measurement, and cross-functional collaboration; preferred qualifications include experience marketing platform/analytics/data products, marketing apps/add-ons, and familiarity with the Atlassian ecosystem.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The role sits in the Teamwork Graph, Data Experiences, and Assets Product Marketing team, supporting Atlassian Cloud Platform strategy with a focus on the Analytics App and Assets App. As Product Marketing Manager, you will own go-to-market strategy, campaign execution, and adoption initiatives, partnering with Senior PMMs, Product, Engineering, Demand Generation, Sales, and Customer Success to drive awareness, activation, and upsell. Responsibilities include campaign strategy and execution across channels, messaging refinement and localization, launches and experiments go-to-market, sales enablement, data-driven optimization, project management, and navigating an evolving product landscape. Requirements include 3+ years in a product marketing role (B2B SaaS preferred), multi-channel campaign experience, strong communication, data-driven mindset, and the ability to collaborate across Product, Engineering, Marketing, and GTM, with preferred experience in analytics or data products, apps or extensions, and familiarity with the Atlassian ecosystem.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. The Product Marketing Manager will be part of the Teamwork Graph, Data Experiences, and Assets Product Marketing team, driving go-to-market for Atlassian Analytics App and Assets App as part of the Atlassian Cloud Platform. Responsibilities include planning and executing multi-channel campaigns, refining positioning and messaging, leading launches and experiments, and enabling sales and customer success. The role requires data-driven optimization: measuring performance with experimentation, reporting on key metrics, and iterating campaigns while navigating an evolving product landscape. Qualifications include 3+ years in product marketing (B2B SaaS preferred), strong cross-functional collaboration and communication, ability to size opportunities with data, and preferred experience with analytics/data products and familiarity with Atlassian’s ecosystem.

Atlassian offers flexible work options—office, remote, or hybrid—to help employees support family, personal goals, and priorities. The company can hire people in any country where it has a legal entity. The role focuses on driving product and global monetization initiatives, including packaging, pricing, editioning, commercialization, and a long-term business strategy to power revenue growth. It involves partnering with the executive team and cross-functional stakeholders (analytics, finance, product, marketing, and sales) to identify monetization opportunities, conduct research, develop insights, and present packaging and pricing recommendations to the executive team in various forums. It also requires driving discussions across product, go-to-market, and other functions to align on Atlassian’s long-term monetization strategy.

Atlassian offers flexible work options—office, from home, or a hybrid arrangement—to support employees’ personal priorities. The company hires people in any country where it has a legal entity. The role drives product and global monetization initiatives, including packaging, pricing, editioning, commercialization, and long-term revenue growth. It partners with the executive team and cross-functional groups (analytics, finance, product, marketing, sales) to identify monetization opportunities, conduct research, and develop insights to inform recommendations. It also reviews and presents packaging and pricing recommendations to executives and leads discussions across product and GTM teams to align on the long-term monetization strategy.

Atlassians can work anywhere—office, home, or hybrid—giving them flexibility to support personal goals and priorities. The company can hire in any country where it has a legal entity. The role focuses on driving product and global monetization initiatives, including packaging, pricing, editioning, commercialization, and long-term revenue strategy. It involves partnering with the executive team and cross-functional partners to identify opportunities, conduct research, develop insights, and formulate packaging and pricing recommendations for the long-term direction. The work also includes presenting recommendations to executives and aligning across product, GTM, and other functions to execute the monetization strategy for Atlassian.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, guided by a mission to unleash the potential of every team and power innovation for millions of users. They are expanding their developer ecosystem and are seeking a passionate Developer Engagement Marketing Manager to empower the next generation of builders on Forge by driving global developer engagement through community operations, events, and programs. The role involves planning and executing high-impact developer events (webinars, AMAs, Developer Day, Atlas Camp, Codegeist), managing community operations, coordinating cross-functionally, and enabling authentic engagement within the developer community. It also covers growing the Developer Champions program, fostering community-led growth, regional activation (e.g., India/APAC) with meetups and partner co-marketing, and measuring outcomes to improve playbooks. Requirements include 3+ years in developer/product/event marketing or technical program management, strong event operations and vendor management skills, excellent communication, cross-functional collaboration, and a passion for developer communities, with nice-to-have regional experience in APAC/India.

Atlassian offers flexible work options and hires globally in countries where they have a legal entity, reflecting a mission to unleash the potential of every team. They are expanding their developer ecosystem and are seeking a passionate Developer Marketing Manager to empower builders on Forge. The role focuses on driving global developer engagement through community operations, events (in-person and virtual), and programs, while scaling the Developer Program with initiatives like Codegeist, Developer Day, Atlas Camp, and the Developer Champions program. Responsibilities include event program management, community ops, cross-functional orchestration, community engagement, measurement and reporting, and regional activation in areas such as India/APAC. Requirements include 3+ years in developer or product/event marketing or related roles, strong event operations and project management skills, excellent communication, collaborative mindset, and a passion for developer communities, with APAC/India regional experience considered a plus.

Atlassian is revolutionizing the software development industry and helping teams worldwide—like NASA, Nike, Pixar, and Tesla—by enabling software and collaboration, with over 236,000 customers. The Account Executive role in Japan will focus on building and implementing named account or territory plans to maximize expansion across Atlassian’s product portfolio while ensuring high customer success. They maintain full account ownership and work with Channel Partners, Product Specialists, Marketing, Solution Engineers, Inside Sales, and Renewal teams to deliver a seamless customer experience and effective sales strategies. The role requires consultative, solution-oriented thinking, strategic prioritization, and a solid understanding of the Enterprise Sales process to adapt it to Atlassian’s model. The AE will collaborate with Advisory Service to align technical initiatives and business outcomes, partner with Renewals to maximize customer health and retention, and cultivate productive relationships with internal stakeholders, solution partners, and key customers.

Atlassian is transforming software development and serves high-profile customers like NASA, Nike, Pixar, and Tesla, with over 236,000 customers worldwide, and the Account Executive role focuses on scaling investments for its largest accounts in Japan. The role uses account-based selling to develop and implement strategies that boost adoption of select products and services among the enterprise base, while also acting as a promoter by sharing customer feedback with product and engineering teams to improve the customer experience. Account Executives are consultative, solution-oriented, and creative, capable of strategic thinking and prioritizing resources to meet customer needs, and must understand the Enterprise Sales process to tailor the Atlassian model. Key responsibilities include developing named account or territory plans to maximize expansion and ensure high customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for the territory or named accounts, all in tight coordination with Channel Partners and Marketing. They will work with Advisory Services on technical initiatives and business outcomes, partner with Renewals to maximize health and retention, and establish productive relationships with internal stakeholders, Solution Partners, and key customers.

Atlassian is transforming software development and counts major brands like NASA, Nike, Pixar, and Tesla among its customers, with over 236,000 customers worldwide. The Account Executive role will join the Japan team, focusing on enterprise, account-based selling to help the largest customers scale their Atlassian investments. AEs act as consultants and customer promoters, aiming to improve product adoption, share customer experiences with product and engineering teams, and coordinate with Channel Partners, Product Specialists, and Marketing to optimize the customer experience. They must understand the enterprise sales process and develop and implement named account or territory plans to maximize expansion opportunities and ensure customer success. Responsibilities include maintaining full account ownership, collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams, working with Advisory Service to align on technical initiatives and outcomes, partnering with Renewals to maximize customer health and retention, and building productive relationships with internal stakeholders and key customers.

Atlassian helps teams worldwide with software and collaboration, counting NASA, Nike, Pixar, and Tesla among its customers, and the Account Executive role will join the Japan team to scale investments for the largest enterprise accounts. The role involves developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring a high standard of customer success. Account Executives maintain full account ownership and coordinate with a range of roles to deliver a seamless customer experience, while also acting as a promoter for customers to share feedback with product and engineering. They work closely with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated territories or named accounts, with strong interlock with Advisory Service to understand technical initiatives and business outcomes. The role teams up with the Renewals Team to maximize customer health and retention and establishes productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers.

Atlassian is transforming the software development industry and serves over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla. The Account Executive role will join the Japan team to help Enterprise customers scale their Atlassian investments and drive adoption of select products and services. AEs develop and implement named account or territory plans, maintain full account ownership, and coordinate with Channel Partners, Product Specialists, and Marketing to ensure a seamless customer experience while maximizing expansion and customer success. They collaborate with Solution Engineers, Inside Sales, and Renewal teams to build and execute effective sales strategies, and work with Advisory Services to understand technical initiatives and business outcomes. AEs are consultative, solution-oriented, and strategic, prioritizing resources, sharing customer experiences with product and engineering teams to optimize the customer experience, and fostering relationships with internal stakeholders and key customers.

Atlassian is transforming software development and supports a global base of over 236,000 customers, including NASA, Nike, Pixar, and Tesla, with Account Executives helping the largest accounts scale their Atlassian investments. This Account-based Selling role is based in Japan and focuses on building and implementing sales strategies to improve adoption of select products and services within Atlassian’s Enterprise customer base. Account Executives act as customer promoters, sharing experiences with product and engineering teams to optimize the customer experience, while coordinating with Channel Partners, Product Specialists, and Marketing. They are consultative, solution-oriented, and strategic, developing named account or territory plans to maximize expansion opportunities and ensure high customer success, while maintaining full account ownership and aligning with multiple internal teams for a seamless experience. The role requires close collaboration with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute effective sales strategies, engage with Advisory Service for technical initiatives, maximize customer health with Renewals, and build productive relationships with internal stakeholders, Solution Partners, and key customers.

- Atlassian supports flexible work locations and hires people in any country where it has a legal entity. - The Central AI Org is dedicated to AI innovation across Atlassian products, building horizontal AI capabilities, and creating a centralized Search, Q&A, and Conversational AI system while exploring integrations beyond the Atlassian ecosystem. - The AI & ML Platform Team aims to democratize AI across Atlassian’s teams by delivering tools to develop, deploy, measure, and operate AI/ML experiences, with tight integration to the Atlassian Data Platform and strict adherence to security and data usage policies. - The Senior ML System Engineer role involves building core infrastructure that enables engineers and data scientists to create, train, evaluate, deploy, and manage ML models and pipelines, collaborating with Jira and Confluence, curating datasets, and fine-tuning or accessing LLMs, from design to launch, while mentoring others. - Required qualifications include 5+ years in ML/AI infrastructure, end-to-end ML lifecycle expertise, large-scale distributed systems, MLOps/CI-CD, Python and ML frameworks, familiarity with Go/Java/Scala, cloud platforms (AWS/GCP/Azure), big data tools, performance optimization, and experience with Generative AI and retrieval-augmented generation.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, giving employees more control over family and personal priorities. - The Central AI Org is dedicated to driving AI innovation across Atlassian products, building horizontal AI capabilities, a centralized Search/Q&A/Conversational AI system, and exploring AI integrations beyond the Atlassian ecosystem. - The AI & ML Platform Team aims to democratize AI/ML for Atlassian’s teams and ecosystem by delivering tools to develop, deploy, measure, and operate AI/ML experiences, with seamless integration into the Atlassian Data Platform and strict adherence to security and data policies. - The Senior ML System Engineer role involves developing core infrastructure to support engineers and data scientists in building and managing ML models and pipelines, collaborating with product teams like Jira and Confluence, curating datasets, fine-tuning LLMs, and leading projects from design to launch while mentoring others. - Qualifications include 5+ years of ML/AI infrastructure experience, end-to-end ML lifecycle expertise, large-scale distributed system design, MLOps/CI/CD, proficient Python and ML frameworks, cloud experience (AWS/GCP/Azure), big data processing, performance optimization, and experience with generative AI and RAG systems.

The Marketplace team builds the ecosystem that enables partners and millions of users to extend, customize, and get more value from Atlassian products, serving as the hub of Atlassian’s app ecosystem and central to customer success and long-term strategy. They design experiences to help customers discover, evaluate, and adopt apps while empowering partners with tools and insights to grow their businesses, with a strategy focused on leveraging AI to improve discovery and evaluation and to support AI-powered apps. As a Lead Product Designer, you'll be at the forefront of shaping how millions of Atlassian customers extend their workflows and how thousands of partners grow their businesses, leading end-to-end design for Marketplace initiatives—from strategy to delivery—mentoring designers, evolving design systems, and aligning with ecosystem and growth priorities, all with a focus on AI-driven design. Atlassian supports a distributed-first work model, allowing offices, home, or hybrid work, and hires in any country where they have a legal entity; interviews and onboarding are conducted virtually. Lead designers are expected to operate at high complexity and scale, influence leaders across disciplines, deliver design solutions of exceptional quality, coach the team, and define initiatives critical to Atlassian’s product and business goals.

The Atlassian Marketplace team builds the ecosystem that lets partners and millions of users extend, customize, and derive value from Atlassian products, making it central to customer success and Atlassian’s long-term strategy. Their strategy emphasizes using AI to improve discovery and evaluation in the marketplace and to support a new wave of AI-powered apps for customers. You’ll join a multi-disciplinary team of designers, product managers, and engineers who value collaboration, craft, and experimentation, and as a Lead Product Designer you’ll influence how millions extend workflows and how thousands of partners grow their businesses. As a Lead Product Designer, you’ll lead end-to-end design for Marketplace initiatives, frame complex problems, mentor the design team, evolve design systems, partner with other teams, and champion AI-driven design. Atlassian supports a distributed-first work model (office, home, or hybrid), hires globally where legal entities exist, and conducts interviews and onboarding virtually; lead designers must operate at high complexity, influence across disciplines, deliver top-quality craft, coach others, and define strategic initiatives for the product and business goals.

Atlassian supports flexible work locations and a distributed-first model, hiring globally with virtual interviews and onboarding. The Lead Product Designer will shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. This multi-faceted role demands excellence in visual design, interaction design, information architecture, and systems thinking, and involves defining end-to-end experiences—from problem framing and research to flows, visuals, prototyping, handoff, and launch quality. You’ll own projects from creation to execution with autonomy, delivering customer value to millions of users and collaborating with engineers, product managers, content designers, marketing, and analysts. The role also includes mentoring designers, facilitating critiques, boosting AI design literacy, and championing accessibility, transparency, and ethical AI while elevating team culture.

Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires globally in any country with a legal entity, with virtual interviews as part of its distributed-first approach. The company is seeking a Lead Product Designer to define the vision and systems for the JSM Help Center and to drive AI-powered experiences across Atlassian's product ecosystem. The role requires excellence in visual design, interaction design, information architecture, and systems thinking to shape how millions of users interact with Atlassian products, balancing clarity, craft, and AI-enabled capabilities. You will lead design projects end-to-end—from problem framing and research through systemization, flows, visuals, prototyping, handoff, and launch quality—with substantial autonomy across the full design process. Collaborating with engineers, product managers, content designers, marketing, and analysts, you’ll champion accessibility, transparency, and ethical AI, mentor designers, and help grow AI design literacy and team culture at scale for more than 10 million users.

Atlassian offers flexible work options—office, remote, or a hybrid model—and conducts interviews and onboarding virtually as part of its distributed-first approach. The company hires in any country where it has a legal entity. The Lead Product Designer will shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem, requiring excellence in visual design, interaction design, information architecture, and systems thinking. The role provides end-to-end ownership of design projects—from problem framing and research to systemization, flows, visuals, prototyping, handoff, and launch—aiming to impact millions of users and deliver customer value at scale. You’ll collaborate with engineers, product managers, content designers, marketing, and analysts, while mentoring designers to promote accessibility, transparency, ethical AI, and AI design literacy to elevate team culture.

The Renewals Representative at Zendesk supports the Renewals team to ensure smooth, timely, and customer-centric SaaS contract renewals, focusing on customer satisfaction, retention, and cross-functional collaboration. Responsibilities include tracking renewal dates in CRM (e.g., Salesforce), sending renewal notices, assisting with quotes and contract docs, coordinating with Sales, Customer Success, and Legal, maintaining renewal pipeline visibility, responding to customer inquiries via the ticketing system, and helping with check-ins and feedback. Core competencies include business knowledge of Zendesk products and renewal policies, relationship management with customers and cross-team collaboration, communication and conflict resolution, basic analytical skills for forecasting, and developing negotiation abilities to present value and options. Qualifications include a bachelor’s degree or relevant internship/entry-level experience, strong attention to detail and organization, familiarity with Salesforce or similar CRM, a customer-first mindset with a proactive learning attitude, and excellent written and verbal communication. The Poland-based base salary ranges from zł118,000 to zł178,000 per year, with actual compensation determined by capabilities, experience, and other factors, plus a hybrid schedule requiring some onsite presence; Zendesk also commits to equal opportunity, diversity, inclusion, and accommodations, including AI screening as part of the process.

The role is Zendesk's Customer Success Manager, a pioneering advisory position that leverages Zendesk’s AI-powered capabilities to guide customers to their desired business outcomes, owning relationships and driving ROI and growth. The overarching objective includes proactive health management through Zendesk’s advanced solutions and AI, accelerating product adoption and value realization, and partnering with customers to articulate ROI and adoption roadmaps. You’ll make an impact by taking full ownership of the customer lifecycle, delivering outcome-driven engagement, championing product adoption, advising on solution fit and integration, identifying expansion opportunities, and using data to forecast renewals and surface risks. Requirements include 5+ years in Customer Success/Experience, enterprise SaaS/GTM experience, a relevant bachelor’s degree, experience supporting adoption of SaaS or AI-powered solutions, ability to influence stakeholders, proficiency with CS tools like Gainsight, and strong program management and analytics skills. The US annualized OTE range is $118,000 to $178,000 with a 70/30 base/commission split, and Zendesk emphasizes hybrid work, diversity and inclusion, AI screening of applications, and reasonable accommodations if needed.

Zendesk is hiring an IT Infrastructure Specialist/Technical Project Coordinator to support projects of varying sizes, working with the Program Lead to keep procurement, financials, and task tracking current and reported. Responsibilities include project coordination, end-to-end procurement, contract and license management, asset inventory, status reporting, stakeholder liaison, and resource tracking. Requirements are 1–3 years of experience in project coordination or IT administration, foundational IT infrastructure knowledge, proficiency with Jira/ServiceNow/Zendesk and procurement platforms (Coupa/Netsuite or similar), strong Google Sheets skills, excellent multitasking and data accuracy, adaptability, and PMP certification is a plus. The role must be located in Mexico City (CDMX) or Mexico State (Estado de Mexico) and is hybrid, with part of the week in the local office as determined by the hiring manager. Zendesk emphasizes a customer-centric culture, collaboration, inclusion, and equal opportunity employment, and provides accommodations where needed; they may use AI for screening and provide information about candidate privacy and accommodations.

Zendesk's AI Success Strategist, Customer Success leads end-to-end delivery of customers' AI roadmaps by translating Zendesk's product capabilities into clear business strategies, shaping a long-term AI vision, and building executive partnerships to ensure initiatives start strong and scale. The overarching objective is to accelerate time-to-value, own multi-year AI roadmaps across Product, Services, Sales, and Partners, and deliver measurable commercial outcomes such as renewals, account expansion, and retention improvements. Key responsibilities include full ownership of AI roadmap delivery, serving as the design authority for deployments, aligning cross-functional teams, leading structured discovery and success planning, managing risks, sustaining recurring cadences, and driving data-driven adoption and impact. Qualifications require 5+ years in related Customer Success or Experience roles with at least 1 year of AI experience, a track record in enterprise SaaS GTM or advisory roles, experience using adoption analytics to forecast churn and growth, a bachelor's degree (advanced degrees or AI/project management certifications preferred), and strong cross-functional influence and compliance awareness. The role is hybrid, requiring partial in-office presence with scheduling determined by the hiring manager, and Zendesk emphasizes inclusion, fair hiring practices, potential AI screening, accommodations, and a mission to deliver an intelligent, customer-centered experience.

Zendesk, a leading customer experience platform, is seeking candidates for a pure hunting software sales role in America that involves engaging with prospect organizations of all sizes and complexities. You’ll work with sales, product, marketing, and other stakeholders to identify, qualify, and generate a high-value pipeline, creating personalized outbound messaging and researching targets to drive outbound calls across SMB, Commercial, and Enterprise accounts. Requirements include at least 2 years in a sales-related role with experience in SMB/Enterprise business development, a competitive, self-starter mindset, excellent communication, and proficiency with Salesforce, ZoomInfo, Outreach, 6sense; a Bachelor's degree is preferred. Compensation includes a US hourly OTE of $43.75-$65.87 with a 70/30 base/commission mix, and the role is hybrid with in-office days to be determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI screening, and provides accommodations for applicants with disabilities.

Zendesk is an AI-first customer-service platform powering ticketing, messaging, help center, voice, analytics, and AI agents, trusted by over 160,000 businesses worldwide. The Principal, Pricing Strategy role is to support and drive monetization by researching and shaping pricing and packaging strategies across Zendesk products, collaborating with Product, Sales, Finance, RevOps, Legal, and Customer Success. Responsibilities include developing long-term pricing and packaging strategies, making data-driven recommendations, identifying opportunities from market and stakeholder research, exploring new pricing models, communicating pricing concepts to senior leadership, and assisting Product Operations with launches and SKUs. Required qualifications include 8+ years of experience, strong analytical and communication skills with the ability to influence stakeholders, and a bachelor’s in Business, Finance, Economics, or a related field; preferred qualifications include 4+ years in SaaS pricing, experience with usage-based pricing or monetizing AI, plus background in consulting or product strategy and an MBA. The US base salary range is $166,000-$248,000 with potential bonuses/benefits; Zendesk supports hybrid work, champions diversity and inclusion, uses AI screening for applications, and is an equal-opportunity employer that offers accommodations for applicants with disabilities.

Zendesk is hiring a GTM Finance - Pricing/Costing Senior Manager to join the GTM Finance & Strategy team, focusing on deep-dive cost structures and pricing strategies to drive strong gross margins and top-line growth, requiring at least eight years of progressive finance experience. The role will partner with the GTM Pricing team, Product, and R&D Finance to deliver insightful financial analysis, develop and maintain cost models for SaaS and AI technologies (including LLM costs), and build business cases and scenarios to evaluate pricing proposals. Key responsibilities also include creating dashboards for faster insights, driving cross-functional pricing governance, mentoring junior staff, presenting findings to senior leadership, and tracking pricing trends like POS, ARPU, and deal size. Location is hybrid (Austin, TX / Madison, WI / Bay Area) with two in-office days per week, and the US base salary ranges from $146,000 to $220,000 plus potential bonuses and benefits; flexible remote options are available. Zendesk emphasizes a dynamic, inclusive culture with a commitment to diversity and equal opportunity, notes AI screening for applications in line with policy, and offers accommodations for applicants with disabilities.

Figma is hiring a full-time Director of Sales Enablement within Global Sales Enablement, reporting to the CRO, to build and scale a field enablement function for Sales and Customer Experience & Solutions teams and to drive end-to-end enablement from sales methodology to product readiness and manager excellence. The role is high-visibility and foundational for growth, focusing on developing strategy, programs, and content to accelerate ramp, improve win rates, and ensure consistent deal execution across the field. Responsibilities include partnering with GTM leaders to document and embed the sales playbook and value messaging, defining enablement KPIs, tracking ROI, and collaborating with Product Marketing, Product, RevOps, and GTM leadership to align launches and training, plus recruiting and leading a high-performing enablement team. Requirements include 6+ years in sales enablement in high-growth B2B SaaS with 4+ years in enablement leadership, strong cross-functional collaboration, and travel up to 30%; nice-to-have MEDDPICC experience. The role offers a base salary range of $228k-$308k for SF/NY hubs with remote localization, equity and comprehensive benefits, and a commitment to equal opportunity, accommodations, and privacy considerations.

Figma is expanding its Global Sales Enablement team and the Director of Sales Enablement will architect an end-to-end field enablement approach to drive durable revenue, reporting to the CRO, and enable Sales, Customer Experience & Solutions teams to operate with excellence. Responsibilities include developing and implementing field enablement strategy, building role-specific programs, embedding the sales playbook and value messaging, defining KPIs, and partnering with Product Marketing, Product, RevOps, and GTM leadership to ensure seamless execution and ROI. You’ll recruit, develop, and lead a high-performing enablement team, cultivate relationships with CRO staff and senior revenue leaders, and represent enablement at leadership forums and field moments. Qualifications include 6+ years in sales enablement in high-growth B2B SaaS or enterprise software, 4+ years in enablement leadership, strong cross-functional collaboration, travel up to 30%, with a plus for MEDDPICC familiarity; role can be based in US hubs or remote, with SF/NY salary range 228k–308k and equity/benefits, with remote pay localized. Figma values diversity and accommodations, requires cameras on for video interviews and in-person onboarding, and processes candidate data per the Candidate Privacy Notice.

SmartBear is a software quality company trusted by over 16 million developers at 32,000+ organizations, with a global footprint and a focus on transparency, ethics, and inclusion. The Senior Accountant, Revenue role oversees end-to-end global revenue accounting and forecasting, partnering with Sales, Legal, and FP&A to ensure accurate revenue reporting and to drive automation across revenue operations. Key responsibilities include recording, reconciling, and reporting revenue monthly, advising on ASC 606 for non-standard terms, maintaining NetSuite data, producing recurring and ad-hoc reports, conducting price analyses, reconciling eCommerce transactions, and leading forecasting and integration initiatives. Requirements include a bachelor’s degree in accounting, 3+ years of revenue experience with full-cycle billing and revenue recognition, strong ASC 606 knowledge, process-improvement experience, Excel proficiency, and excellent communication; a master’s degree, CPA, and experience with NetSuite, Salesforce, Stripe, or Chargebee are preferred. The role offers growth opportunities, a people-first, inclusive culture, and transparent pay with a base salary range of $90,000–$100,000 USD plus potential bonuses and comprehensive benefits, with actual compensation based on experience, skills, and location.

At Atlassian, employees can work anywhere—office, home, or hybrid—with virtual interviews and onboarding as part of a distributed-first approach. The company is heavily investing in its Public Sector vertical and partnering with US state and local government agencies as well as universities to advance software and collaboration for citizens and students. With over 250,000 customers worldwide, the Public Sector team works with government and education leaders to scale Atlassian investments for large, strategic accounts. The Director of National Security Sales will drive growth in the DoD, Federal System Integrator, and Defense Industrial Base verticals, shaping go-to-market motions and collaborating with channel partners, product, engineering, legal, finance, and sales operations. The role also emphasizes building the market presence through trade shows, events, and customer roundtables to establish a best-in-class, sustainable national defense offering.

Atlassian supports flexible, distributed-first work, allowing office, home, or hybrid arrangements, with virtual interviews and onboarding for a global workforce. The company is on a mission to unleash every team's potential and is investing in its public sector vertical. It partners with US state and local government agencies and leading universities to advance software and collaboration for citizens and students, with the Public Sector team serving large government and education customers. The Director of National Security Sales will drive growth in the Department of Defense, Federal System Integrator, and Defense Industrial Base vertical, shaping GTM motions and engaging across the customer journey while building relationships with solution partners. The role also entails collaborating with product, engineering, legal, finance, and sales operations to build a sustainable business and bolster the brand through trade shows, events, and customer roundtables.

At Atlassian, you can work from an office, from home, or a mix, and the company hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. The role involves partnering with direct sales, partners, and large account teams to work with Fortune 500 customers, understand their business problems, map them to Atlassian products, and identify opportunities for cross-product expansion. You will act as a pre-sales product expert, deliver value-based demonstrations, guide customers’ technical needs, and craft a compelling story of how Atlassian solutions work together to empower teams. You’ll build strong partnerships with account executives, manage pipeline and opportunities, gather product feedback and competitive intelligence, and continuously improve your pre-sales knowledge and processes. Qualifications include 5+ years in enterprise pre-sales, excellent communication and presentation skills, a customer-centric mindset, the ability to operate in both business and technical contexts, and a willingness to work within a globally distributed SE team serving Global 2000 companies.

Atlassian supports flexible work locations (office, home, or a hybrid) and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first culture. The role is a pre-sales position that partners with direct sales, partners, and large account teams on Fortune 500 customers to track customer profiles, business problems, roadmaps, and solution success. You will perform customer discovery to understand current state and problems, map them to Atlassian products and solutions, and identify opportunities for cross-product expansion, acting as a product expert in the pre-sales process. You will lead value-based demonstrations tailored to multiple stakeholders, guide the customer’s technical needs to gain buy-in, forge strong partnerships with account executives, and document product feedback and competitive intelligence for internal development. Qualifications include 5+ years of enterprise pre-sales experience, excellent communication and presentation skills, the ability to translate complex problems into solutions, a customer-centric mindset, comfort with both business and technical audiences, and you’ll work with a globally distributed SE team aligned with Atlassian’s core values.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach; this is a remote field sales role ideally based in the Netherlands or the UK. The company serves over 300,000 customers worldwide and emphasizes a "play as a team" culture where employees work with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you'll build and nurture relationships with key stakeholders and negotiate complex contracts, collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing expansion-focused named account or territory plans, executing strategic sales plans, identifying and qualifying leads, engaging with decision makers (including C-level), presenting solutions, negotiating pricing, and providing accurate forecasting and account planning. The role also involves travel to meet clients and attend industry events, building territory or named account strategies, serving as the main Atlassian contact for designated accounts, and running strategy plays to navigate complex sales cycles with the Channel sales organization.

Atlassian offers flexible work options—employees can be in an office, from home, or hybrid, with virtual interviews and onboarding, and they hire people in any country where they have a legal entity. This is a remote, field sales position for an Account Executive, Enterprise, ideally based in the Netherlands or UK, serving a global customer base and pursuing the company's mission to unleash team potential with its software, guided by the value of "play as a team." The role involves building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams (Channel Partners, Product Specialists, Account Managers, Solution Engineers) to ensure customer satisfaction, with a hunter mindset targeting Fortune 500 companies. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, presenting to decision makers, negotiating and closing deals, forecasting, and staying updated on industry trends; travel to meet clients and attend events is required. You will be the main Atlassian contact or escalation point for designated accounts, run strategy plays to identify opportunities and build long-term relationships, and work across channel sales to develop territory and named account strategies while managing complex sales cycles.

At Atlassian, you can work from an office, from home, or a combination of both, and the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. You’ll be part of a world-class Data Science team that uses data to drive insights about products and customers, collaborating with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executive teams. The team employs a variety of analysis and data-science techniques to understand customer engagement and to identify, design, and measure the success of product investments, thereby driving and influencing roadmaps. Responsibilities include collaborating on cross-functional problems, applying quantitative analysis and experimentation, developing hypotheses, and presenting insights to influence strategy and forecast and monitor key product metrics. Qualifications include a Bachelor’s degree or equivalent in a STEM field, proven data science experience, proficiency in SQL or another data manipulation language, experience storytelling with data and at least one visualization tool, basic statistical knowledge, and a track record of analytics contributing to business performance and well-written analysis.

At Atlassian, you can work from an office, from home, or a mix, with virtual interviews and onboarding as part of a distributed-first approach, and the company hires in any country where it has a legal entity. You will be part of a world-class Data Science team that partners with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executive teams to drive insights about our products and customers. The Data Science team uses a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications, and to identify, design, and measure the success of product investments. Responsibilities include collaborating on product and business problems with cross-functional partners, applying technical and quantitative analysis and experimentation, developing hypotheses, and testing opportunities to influence roadmaps with insights and recommendations. Qualifications include a bachelor’s degree or equivalent in a STEM field, proven data science experience, proficiency in SQL or another data manipulation language, experience telling stories with data and using visualization tools, knowledge of basic statistics, and the ability to craft analysis into well-written content that informs strategy.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally with virtual interviews as part of its distributed-first approach. The role involves delivering large-scale people and experience programs and partnering with Business, People Operations, Engineering, Data Governance, and AI teams to advance priorities and transformation plans. It drives Customer Zero objectives by advocating feature enhancements across Atlassian products and embedding People processes into the Atlassian System of Work. Responsibilities include managing the end-to-end program delivery lifecycle—scheduling, resourcing, budgeting, tracking, benefits, and executive communications—and facilitating change management for adoption. The position acts as a strategic partner, fostering cross-functional relationships throughout the program lifecycle and supporting the development of the AI and Data Program delivery practice, including cadences and Agentic AI solutions for delivery and reporting.

Atlassian offers flexible work locations—office, home, or a mix—and hires globally in countries with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The role delivers large-scale people and experience programs and partners with Business, People Operations, Engineering, Data Governance, and AI teams to advance business priorities, strategies, and transformation efforts. It drives Customer Zero objectives by advocating for feature enhancements across Atlassian products while embedding people processes into the Atlassian System of Work. It manages the end-to-end delivery lifecycle of programs, including scheduling, resourcing, budgeting, tracking, benefits, and executive communication, and facilitates change management to ensure adoption. It acts as a strategic partner across cross-functional teams and stakeholders, and supports the development of AI and data program delivery practices, including internal cadences and Agentic AI solutions for program delivery and reporting.

SmartBear is seeking a VP of Product Management to lead its Atlassian-based test products—Zephyr Scale, Zephyr Squad, and QTM4J—owning strategy, growth, and execution within the Jira-centric ecosystem. The role will define the long-term product strategy for the Atlassian test portfolio, drive adoption and marketplace growth, own roadmap prioritization, lead PMs, and collaborate with Atlassian, GTM teams, and customers and ecosystem stakeholders. Requirements include 10+ years in product management with leadership, experience in platform ecosystems or marketplaces, strong GTM and growth instincts, cross-functional and external collaboration, with Atlassian ecosystem experience strongly preferred and testing or enterprise workflow experience a plus. The Atlassian ecosystem is a critical growth engine for SmartBear, and the role aims to ensure alignment and value delivery for Jira-based workflows, with a flexible remote/hybrid work arrangement and a base salary range of $215,000–$240,000 plus performance bonuses and equity where eligible. SmartBear emphasizes an inclusive culture, global offices, awards, equal opportunity employment, and a focus on total rewards, professional development, and a collaborative, people-centered environment.

SmartBear provides testing and API tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—and serves over 16 million developers across more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior C++ Software Engineer role is based in Bangalore on a hybrid model and involves developing and maintaining the TestComplete tool in C++, as well as implementing backend functionalities and integrating frontend and backend components. The role uses a tech stack that includes C++, C#, Delphi, Avalonia, Windows programming (COM, WinApi), and GUI (DevExpress), with responsibilities spanning backend design, code reviews, test case development, and cross-functional collaboration. Candidates should have 8+ years of backend development experience in C++, familiarity with Delphi, Windows programming, strong OOP and design pattern knowledge, CI/CD experience, a BS in CS/Software Engineering, and English at least at level B2. SmartBear promotes an inclusive, ethical, and diverse workplace with opportunities for professional growth, work-life balance, and competitive benefits, and operates globally from offices including Somerville (HQ) and Bangalore, with multiple awards recognizing its products and culture.

SmartBear builds quality-driven software solutions, including SmartBear AI, and serves over 16 million developers at 32,000+ organizations, with notable customers like Adobe, JetBlue, FedEx, and Microsoft. The Senior Director of Revenue Enablement will drive the revenue team’s success by designing scalable enablement programs and aligning Sales, Marketing, Product, and Customer Success to business goals, while directly overseeing a sales enablement team. Responsibilities include developing a comprehensive enablement strategy, sales training and coaching, content and resource development, GTM tools and CRM optimization, cross-department collaboration, and KPI tracking with regular leadership reporting. Qualifications include 8+ years in enablement within SaaS/tech, 2+ years leading a sales enablement team (preferred), familiarity with methodologies like SPIN, MEDDIC, and Challenger, CRM/tools experience, strong communication, a data-driven mindset, and the ability to thrive in a fast-paced environment; prior sales or sales management experience is preferred. The role offers a growth-focused, inclusive culture with total rewards including a base salary range of $156,660–$170,480 USD, potential performance bonuses, and equity where eligible, plus hybrid work and a global presence.

SmartBear offers award-winning development tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role is based in SmartBear’s Bangalore office with a hybrid work model, focusing on transforming Zephyr Enterprise by designing scalable Java 17 microservices that handle HTTP, REST, JSON, and XML. You will design, document, and implement new systems, write code and automated tests, contribute to system testing, and work in an Agile environment while delivering high-quality, low-latency data ingress/egress solutions and collaborating with business and technical stakeholders. Requirements include 4-7 years of hands-on Java 17+ experience, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring, microservices, databases (Relational/NoSQL), AWS stack, RabbitMQ, and experience with Jira/Atlassian; React/JavaScript is a plus. SmartBear emphasizes career growth, a people-centric culture, diversity and inclusion, equal opportunity employment, and has global offices and industry awards, with a commitment to ethical practices and making the tech world better.

SmartBear provides complete visibility for developers through tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role, based in Bangalore on a hybrid schedule, focuses on solving challenging business problems and building highly scalable Java 17-based microservices to transform Zephyr Enterprise and better meet end-user needs. Responsibilities include designing, documenting, and implementing new systems, writing product code, creating automated tests, participating in system testing, delivering high-quality software in an agile SCRUM environment, and building real-time, low-latency data ingress/egress solutions while collaborating with business and technical stakeholders. Required qualifications include 4-7 years of hands-on Java 17+ experience, a bachelor’s in CS/CE or related field, API-driven development with SOAP/REST/JSON, Spring and microservices, experience with AWS (RDS, S3, Elastic), SSDLC, and messaging with RabbitMQ; familiarity with relational or NoSQL databases, Jira, and ideally React/JavaScript. SmartBear emphasizes an inclusive culture with opportunities for growth, celebrates employees, and maintains a global footprint with offices in multiple countries including Bangalore and Somerville, MA, along with awards and a commitment to social responsibility and equal opportunity employment.

SmartBear offers complete release visibility through tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - ReadyAPI role is based in Bangalore on a hybrid model, focusing on developing ReadyAPI’s capabilities used by hundreds of thousands of developers worldwide to test APIs and automate functional, security, and performance testing with integrations to Git, Jira, Slack, Jenkins, and more. Responsibilities include developing product functionalities, tackling architecture, async API, and data modeling challenges, participating in technical discussions, driving engineering standards, ensuring test coverage and quality, and collaborating with geographically distributed teams. Requirements include 5+ years of Java experience, desktop development is a plus, and familiarity with frontend frameworks (React/Angular), HTTP, REST API, Maven, Git, and CI/CD, with desirable skills in GraphQL, SOAP, Kafka, MQTT, JIRA, OAuth2, Jenkins, JavaFX, PostgreSQL, Kubernetes, AWS, Groovy, and frontend experience. SmartBear emphasizes career growth, an inclusive culture, a People and Culture approach, global offices, industry awards, and equal opportunity employment, with this posting labeled #LI-PD1.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million people at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Renewal Advisor role owns and executes renewal strategies for mid-to-large accounts, focusing on high renewal rates, minimizing churn, and strengthening long-term relationships through value-driven conversations, proactive planning, and cross-functional collaboration. Responsibilities include end-to-end renewal management, serving as the primary contact for renewal matters, driving renewals via value-based discussions and contract management, proactively identifying renewal risks, and maintaining accurate forecasting, while partnering with Sales, Customer Success, Support, Finance, and Legal and leading renewal calls and executive discussions with usage insights and ROI. Requirements include 5+ years in customer-facing roles with at least 3 years in quota-carrying Renewals or Account Management, success in growing recurring revenue and managing complex renewal cycles with pricing and contract negotiations, strong communication and analytical skills, a bachelor's degree or equivalent, and familiarity with SaaS models and forecasting. Why join SmartBear: opportunities for career growth, a culture that celebrates diversity, a People and Culture approach, equal opportunity employment, commitment to ethical practices and social impact, and a global presence with offices worldwide.

At SmartBear, Swagger Contract Testing and Swagger Functional Testing help teams design, validate, and test APIs with confidence across the software delivery lifecycle, built on OpenAPI and integrated into CI/CD pipelines to catch breaking changes early. The Product Marketing Manager for Swagger Contract Testing & Functional Testing will execute go-to-market plans, messaging, and launches in partnership with Product, Growth, and Sales, translating API testing capabilities into clear value propositions for developers, QA, and platform teams. You’ll support pipeline growth through messaging optimization, sales enablement, and data-informed GTM execution, and partner with Product Management to provide market insights that inform roadmaps while aiding adoption, expansion, and retention. Requirements include 5-7+ years in product/technical marketing or a related role, hands-on background in development/QA or equivalent, knowledge of API testing concepts, OpenAPI/Swagger, RESTful APIs, and CI/CD workflows, plus experience creating sales enablement assets. Why join? SmartBear emphasizes growth, an inclusive culture, transparent pay and total rewards, with a base salary range of $94,500–$110,000 plus bonus, plus global offices and recognized awards.

SmartBear is expanding its global People & Culture presence and seeks a Bangalore-based People & Culture Operations Partner to lead HR operations, compliance, and employee experience at the Bangalore office, acting as the local P&C advocate. Key responsibilities include managing the full employee lifecycle (onboarding, contract generation, offboarding, and exit interviews) with adherence to global onboarding SLAs, keeping accurate BambooHR records, and driving AI-enabled process improvements to scale operations. You will ensure compliance with Indian labor laws, PF and tax policies, support data audits and reporting, own projects across Bangalore (such as well-being programs and policy rollouts), and manage relationships with local vendors supporting benefits and employee services. The ideal candidate has 4–7 years in HR operations/generalist/partner roles, proven ability to support day-to-day HR matters, strong knowledge of Indian labor law, project delivery experience, BambooHR proficiency, fluency in English, and a bachelor’s degree. SmartBear offers a collaborative environment, opportunities for growth, a commitment to diversity and inclusion and equal opportunity employment, and a global presence with offices worldwide, a track record of industry awards, and a focus on ethical practices and social responsibility.

SmartBear provides complete visibility for developers with tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. They’re hiring a Manager of Cloud Engineering in Wroclaw, Poland (or for those willing to relocate) to lead and grow Cloud/DevOps engineers for their API portfolio, collaborating with PMs, Support, Developers, and other engineering teams across time zones. Responsibilities include managing a Cloud Engineering team to optimize quality and velocity, applying Agile practices for continuous deployment, ensuring focus on priorities and milestones, cultivating curiosity and excellence, and planning major cloud infrastructure projects; coding is not required, but you must be able to evaluate output. Requirements include 3+ years of leading Cloud/DevOps teams, a BS/MS in Engineering or Computer Science, English at least B2 level, experience with public and private cloud technologies (preferably AWS), and the ability to turn high-level requirements into actionable plans with target dates. Why join: opportunities for career growth, a culture that values people, diversity, and inclusion, ethical practices and social responsibility, and the chance to work in a globally distributed, award-winning company with offices worldwide, including Wroclaw.

SmartBear focuses on quality, delivering visibility and automation to help teams ship high-quality software, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Manager, Customer Success role in Somerville, MA (Hybrid) leads 4–6 locally based CSMs to drive retention and customer value, translating CS strategy into scalable execution and aligning with Sales, Product, and Operations. You will build and coach a high-performing CSM team, manage goals and career development, advance team maturity, own renewal forecasts and risk mitigation, improve early risk detection, partner with Sales/Renewals, and serve as the frontline CS leader for the Boston office while influencing roadmap. Requirements include 6–8+ years in Customer Success or similar SaaS roles, 2–4+ years leading CSMs with renewals accountability, a proven track record in retention and value realization, strong coaching and data-driven decision making, and experience in global/matrixed environments with excellent communication. SmartBear emphasizes growth, an inclusive culture, equal opportunity employment, and transparent pay with a total rewards package; the role offers base and on-target commissions with an estimated annual cash compensation of $149,000–$165,000, plus benefits and flexible hybrid options.

SmartBear offers quality-driven software solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—enhanced by SmartBear AI to improve visibility, automation, and faster delivery, trusted by over 16 million developers in 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The company is leading AI-driven workflows across the lifecycle by integrating Generative AI into products like QMetry, Reflect, and Swagger to drive value and growth velocity, with free trials available on their product page. The Junior Software Engineer role focuses on building new and ongoing AI-focused products (including an MCP framework with Agentic AI offerings) across API Design/Management, Testing, and Observability, validating new use cases, maintaining UX, performing code reviews, delivering on time, and iterating on technical designs. Required skills include 2-4 years of Python experience with Flask or FastAPI, familiarity with LLM or agent-based systems (e.g., LangChain/LangGraph), Docker and AWS deployment, GitHub, solid understanding of HTTP/REST APIs, NoSQL or vector databases a plus, and full-stack experience with TypeScript/JavaScript, plus clear English communication. Why join SmartBear: opportunities for career growth, a People and Culture-centric environment, an inclusive and values-driven workplace, global offices, industry awards, and a commitment to ethical practices and equal opportunity; #LI-AC2.

SmartBear offers AI-powered visibility and automation to improve software quality and is expanding its Swagger API Testing business, trusted by millions of developers and thousands of organizations. It’s seeking a hands-on Director of Product Management to own the strategy, execution, and growth of API testing tools, defining the vision and leading a small PM team while collaborating with Engineering, Marketing, Sales, Growth, and Customer Success. Key responsibilities include defining a 3-year product strategy, building a cloud-native testing approach with workflow testing, CI/CD automation, scaling, and AI-assisted testing, and driving roadmap, customer discovery, and go-to-market alignment for both PLG and enterprise segments. The candidate should have 8+ years of product management, API development/testing domain expertise, a track record of scaling cloud/SaaS products, hands-on leadership, and ability to influence cross-functionally, with preferred experience in CI/CD, test automation, developer tooling, and mentoring multiple PMs. The role offers growth, an inclusive culture, pay transparency, and a total rewards package including base salary of $170,000–$195,000 USD plus bonuses and equity where eligible, with hybrid/remote options and offices worldwide.

SmartBear emphasizes quality and uses SmartBearAI to bring visibility and automation to software development, trusted by over 16 million developers at 32,000+ organizations. The Director, IT Enterprise Applications, reporting to the VP, Global IT, leads the strategy, architecture, and multi-year roadmap for SmartBear’s enterprise applications (ERP, CRM, HRIS, GTM) and partners with senior leaders to translate business needs into scalable, secure technology solutions. They act as the solution architect for integrations across platforms such as Salesforce, NetSuite, BambooHR, and Marketo, lead large-scale initiatives from strategy to execution, and oversee post-merger system integrations and ongoing governance and delivery. Candidates should have 10+ years of IT experience (5+ years leading enterprise applications in a global environment), deep hands-on expertise with cloud ERP (NetSuite preferred), API-driven integrations, middleware (Boomi preferred), and data architecture, plus strong business acumen and executive-level communication. SmartBear offers growth opportunities and a total rewards package including base salary of $155,000–$160,000, potential bonuses and equity, a hybrid work model, and an inclusive culture committed to diversity and equal opportunity.

SmartBear emphasizes quality as the foundation for great software and provides visibility and automation to help teams deliver high-quality software faster, serving over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Customer Success Manager role involves owning and expanding enterprise relationships, positioning SmartBear as a strategic partner, aligning solutions to customer business goals, and collaborating across the full lifecycle from onboarding to renewal. Key responsibilities include proactively engaging customers, monitoring usage and health metrics, conducting regular business reviews, acting as the voice of the customer to influence product and experience, and partnering on renewals and upsell opportunities. Ideal candidates have 3–5 years in customer success or account management in software, strong communication and analytical skills, a collaborative cross-functional mindset, and the ability to learn technical concepts quickly. SmartBear highlights growth, an inclusive culture, hybrid work options, pay transparency, and a total rewards package, with an estimated annual cash compensation (base + on-target commission) of $105,500–$115,000 USD for this role.

SmartBear believes quality is the foundation of great software and provides visibility and automation to development, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager, Atlassian Partnerships role aims to accelerate revenue growth across the Atlassian ecosystem through strategic partner enablement, partner recruitment, structured sales and technical enablement, co-marketing and co-selling, while serving as an advocate and leader for SmartBear in the Atlassian community across EMEA. You will lead SmartBear’s regional partner activity in EMEA, oversee and scale the solution partner community via the enablement team, drive readiness, certifications, co-selling motions, and partner marketing, accelerate Marketplace growth, and advise on regional partner program needs while aligning with product, marketing, and revenue leadership; you will steward EMEA partner performance and Marketplace KPIs with strategic insights for senior leadership. The role requires 5+ years in leadership of strategic partnerships, channel sales, or marketplace growth, deep Atlassian ecosystem knowledge, proven success building and scaling partner relationships that drive revenue, strong communication and executive-level presentation skills, and experience designing enablement content and training; nice-to-have items include existing Atlassian Solution Partner relationships, SaaS marketplace experience, sales or sales engineering background for dev/IT tools, familiarity with SmartBear products and PRM platforms. Why join SmartBear: opportunities for career growth, a People and Culture-led, inclusive environment, a commitment to ethics and social responsibility, and a global footprint with offices worldwide and industry awards, all while supporting a diverse, respectful workplace and equal opportunity employment.

SmartBear provides a suite of developer tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Backend Engineer - Zephyr Enterprise role is based in Bangalore with a hybrid model and focuses on solving challenging business problems and building scalable, highly available applications using Java 17. Responsibilities include designing, documenting, and implementing new systems and enhancements, building real-time, low-latency data ingress/egress solutions, creating automated tests, contributing to system testing, and collaborating with business and technical stakeholders in an Agile environment. Qualifications include 1+ years of hands-on Java 17 experience, a relevant bachelor’s degree, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring and microservices, experience with relational or NoSQL databases, AWS (RDS, S3, Elastic Cache), RabbitMQ, and SCRUM/JIRA; React/JavaScript is a plus. SmartBear promotes an inclusive, people-centric culture with opportunities for growth, a global office network, equal opportunity employment, and values such as being smart, open, driven, accountable, and curious.

SmartBear provides visibility tools such as TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a Backend Engineer for Swagger Functional Testing, a spec-driven API testing solution that supports collaborative workflows, CI/CD integration, and low-code test creation with parallel execution, built on Scala/Java, AWS, Docker, S3, and PostgreSQL. In this role you will work with backend and frontend engineers to build an end-to-end automation platform, delivering automated API tests in CI/CD, designing REST APIs for test runners, prototyping features via UI and AI, and managing a dynamically scaled container infrastructure. Candidates should have 3+ years of production software development, advanced skills in Scala or other functional languages, Java, TypeScript, or Node.js, a solid understanding of HTTP/REST, Docker and AWS (ECS, Lambda, S3, RDS, Cognito, SQS), and a track record of turning ambiguous requirements into working code with clear documentation and strong English communication (B2+). SmartBear emphasizes growth, inclusion, ethical practices, and a diverse, supportive culture, with offices worldwide and awards, and it is an equal opportunity employer that values intelligence, humility, and hard work.

SmartBear delivers visibility tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million developers across more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Renewals Specialist role will build enduring customer relationships, act as a trusted advisor, and drive retention and loyalty as the company experiences significant growth and global expansion. Responsibilities include strategically engaging with customers to align goals with solutions, ensuring retention and lifetime value growth, driving adoption to maximize license utilization, onboarding, and expanding accounts through needs identification and cross-selling. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management or customer success experience, strong customer focus and communication, ability to consult remotely or onsite, and a collaborative team approach. SmartBear emphasizes growth, culture, and equal opportunity, offering total rewards with a base salary plus on-target commission, with estimated annual cash compensation of $80,000–$85,000, plus benefits and flexible/hybrid work options.

The Manager of Technical Architecture will lead a global team of Technical Architects to design and deliver high-complexity Zendesk Contact Center solutions, ensuring scalable cloud architectures and the team’s professional growth. Responsibilities include people leadership, mentoring on AWS deployments and coding standards (Python/Node.js), handling high-profile escalations, and coordinating resource planning for multiple concurrent projects. The role provides technical oversight by governing end-to-end delivery, approving Technical Design Documents and Custom App Specifications, and offering architectural guidance on AWS services such as Amazon Connect, Lex, Lambda, and DynamoDB. It also entails cross-functional collaboration with Engagement Managers, Services Consultants, Solution Architects, product advocacy with engineering teams, and pre-sales support to ensure viable, well-scoped technical solutions. Required qualifications include 6+ years in consulting or programming with 2+ years in leadership and 3+ years building cloud solutions, strong AWS expertise, hands-on programming, RESTful APIs, and excellent communication, with US OTE of $210k-$316k and a hybrid work arrangement; Zendesk commits to equal opportunity and reasonable accommodations.

The Agentic Tribe is building Gen3, a goal-oriented AI agent system that uses a multi-agent architecture and large language models to provide real-time reasoning, planning, and adaptable conversations beyond scripted interactions. The role of AI Agent Engineer focuses on developing and refining autonomous agents and cognitive architectures that enable reasoning, planning, and execution of complex tasks, under guidance from senior team members. Responsibilities include designing robust, stateful AI agents with Python and frameworks like LangChain and LlamaIndex; evaluating foundation models from providers; collaborating with product managers and engineers; debugging production systems; and documenting processes. Core competencies cover LLM-oriented system design, tool integration and APIs, retrieval-augmented generation, evaluation and observability, safety and reliability, performance optimization, planning and reasoning, and Python tooling, with bonus qualifications including relevant degrees and foundational ML concepts. The interview process spans an initial talent call, a team interview, a take-home technical challenge, technical interviews with developers, and a final interview, and Zendesk notes its global presence, commitment to diversity and inclusion, candidate privacy, potential AI-based screening, and accommodations for applicants with disabilities.

Tempo serves over 30,000 customers—including a third of Fortune 500 companies—offering integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, and traces its roots to 2007 as a time-tracking tool, evolving into the #1 time management add-on for Jira within the Atlassian ecosystem. The company is hiring a Senior Product Data Analyst to act as a strategic data partner to the Product organization, embedding analytics into every stage of the product lifecycle to guide data-led decision making. Responsibilities include accelerating decision-making with deep, collaborative analysis for Product Managers, embedding lifecycle analytics for launches, building product-level models that tie roadmaps to revenue and adoption, mentoring PMs to interpret data, ensuring data pipelines are clean with Engineering, and delivering actionable strategic insights to improve ARR and retention. Requirements include 5+ years of data analysis experience focused on Product Analytics or SaaS metrics; expert proficiency in Looker, Amplitude, BigQuery, Google Sheets, and PowerBI; preferred experience with Drivetrain, Gainsight, and/or Atlassian tools; strong analytical storytelling, autonomy, and cross-functional collaboration. Perks include remote-first work, unlimited vacation in many locations, comprehensive benefits, training and travel reimbursements, diverse teams and growth opportunities, and an equal-opportunity employer commitment.

Atlassian offers flexible work options (office, home, or combo) and hires internationally where a legal entity exists, with PST/MST-friendly hours. The role involves owning and troubleshooting customer technical issues, escalating per SOPs, providing multi-channel support, and being the escalation point using soft skills and subject-matter expertise. Responsibilities include case reviews for trends, action plans for support engineers, using operational experience to guide improvements, understanding customer use cases, and advocating for feature requests and bug fixes. The job includes creating and reviewing knowledge articles, SOPs, and best practices for end-users and the global support team, plus ramping up on new technologies for customer-facing work and collaborating across diverse teams and Atlassian values. Additional duties include occasional weekend shifts, guiding customers and partners to migrate from On-prem to Cloud, coordinating across regions and functions for migration outcomes, and participating in release readiness activities.

Atlassian's mission is to unleash the potential of every team, backed by products like Jira, Confluence, and Trello that support teamwork across diverse teams and processes. Atlassians can work anywhere—office, home, or a mix—and the company hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. As a Principal Product Manager in Cloud Transition Product, you'll shape a strategic domain aimed at moving on-premise customers to Atlassian Cloud and accelerating a cloud-first transformation for growth. You will collaborate with Sales, Customer Migration, and Customer Success to define a migration roadmap, represent enterprise requirements, engage with customers for new opportunities, and partner with Jira and Confluence teams on critical migration product transformations. You'll work with design, engineering, and GTM teams to ship customer-focused products, enable migrations for customers and partners, influence millions of users, mentor other PMs, and represent Atlassian as a thought leader in Cloud Transition.

Atlassian's mission is to unleash the potential of every team, with products like Jira, Confluence, and Trello that support teamwork and processes across different teams. Atlassians can work anywhere—office, home, or hybrid—and the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. As a Principal Product Manager in Cloud Transition Product, you'll define a strategic part of the organization focused on moving on-premise customers to Atlassian Cloud and transforming Atlassian into a cloud-first business to accelerate growth. You'll work with cross-functional teams to understand migration challenges, define a seamless migration roadmap, represent enterprise migration requirements, connect with customers for new opportunities, partner with Jira and Confluence teams, ship customer-focused products, enable GTM to unlock migrations, and mentor other product managers. The role aims to make a large impact across the product family, influencing millions of users and thousands of customers for decades while establishing Atlassian as a thought leader in Cloud Transition.

Atlassian's mission is to unleash the potential of every team, guiding all of their work. They’ve built Jira, Confluence, and Trello to support teamwork across diverse teams and processes. Atlassian enables distributed work with flexible in-office, remote, or hybrid arrangements and hires globally with virtual onboarding. The Principal Product Manager, Cloud Transition Product, will define a strategic path to move on-premise customers to Atlassian Cloud and drive a cloud-first transformation for growth. The role involves cross-functional collaboration (Sales, Customer Migration, and Customer Success), defining a seamless migration roadmap, representing enterprise migration requirements, engaging with customers, coordinating with Jira/Confluence teams and GTM, and mentoring other product managers while contributing to thought leadership.

Atlassian's mission is to unleash the potential of every team, with Jira, Confluence, and Trello as core products that support teamwork across diverse teams and processes. The company supports flexible work arrangements and hires globally for a distributed-first model, with virtual interviews and onboarding. As a Principal Product Manager in Cloud Transition Product, you will define a strategic area focused on moving on-premise customers to Atlassian Cloud and driving Atlassian's transformation into a cloud-first business to accelerate growth. You will collaborate with Sales, Customer Migration, and Customer Success to map a seamless migration roadmap, represent enterprise migration requirements, and connect with customers to identify opportunities for Cloud transitions, while partnering with Jira and Confluence teams on critical migration product changes. Working with design, engineering, and GTM teams, you will ship customer-focused products, mentor other product managers, and help Atlassian influence millions of users and thousands of customers for decades as a thought leader in Cloud Transition.

Atlassian's mission is to unleash the potential of every team, supported by Jira, Confluence, and Trello, with a distributed-first model that allows flexible work and global hiring via virtual interviews and onboarding. The role is Principal Product Manager in Cloud Transition Product, focused on moving on-premise customers to Atlassian Cloud and transforming Atlassian into a cloud-first business. You'll work with Sales, Customer Migration, and Customer Success to understand migration challenges and define a seamless migration roadmap, while representing enterprise migration requirements and seeking new opportunities with customers. You'll partner with Jira and Confluence teams to guide critical migration product transformations, collaborate with design and engineering to ship customer-focused products, and align with GTM teams to unlock migrations for customers and partners. The role aims to impact millions of users and thousands of customers for decades, while mentoring other product managers, growing the product management craft, and representing Atlassian as a cloud-transition thought leader.

Atlassian's mission to unleash the potential of every team guides its products (Jira, Confluence, Trello) and its approach to work. Employees can work anywhere, and the company operates as a distributed-first organization with virtual interviews and onboarding, hiring globally wherever there is a legal entity. The role is Principal Product Manager in Cloud Transition Product, aimed at moving on-premise customers to Atlassian Cloud and driving Atlassian's historic transformation toward a cloud-first, growth-focused business. Responsibilities include collaborating with Sales, Customer Migration, and Customer Success to define a seamless migration roadmap, representing enterprise migration requirements, engaging customers for new opportunities, and coordinating with Jira/Confluence teams and GTM to enable migrations. The position will impact millions of users and thousands of customers, mentor other product managers, advance the product management craft, and position Atlassian as a thought leader in Cloud Transition.

Atlassian offers flexible work options, letting employees choose office, remote, or hybrid arrangements to support personal and family goals. The company can hire people in any country where it has a legal entity. In this role, you’ll partner with HRBPs and other cross-functional departments on investigations and recommendations for next steps and disciplinary action. You’ll investigate and resolve high-risk concerns and employee grievances (such as harassment, discrimination, retaliation, or other policy violations), mentor and train managers on performance management, and serve as a subject matter expert on employment law and Atlassian policies to resolve issues; you’ll also provide ER trainings on topics like performance management, difficult conversations, and labour law compliance. You’ll use data to identify employee relations trends and deliver preventative trainings and improvements to systems and processes.

Atlassian offers flexible work options—office, remote, or a hybrid model—allowing employees to balance family, personal goals, and other priorities, and hires in any country where it has a legal entity. The role involves partnering with HRBPs and cross-functional teams on investigations and recommendations for next steps and disciplinary actions. You will investigate and resolve high-risk concerns and employee grievances, including harassment, discrimination, retaliation, or other policy violations. The position also entails mentoring and training managers to handle complex performance management, serving as a subject matter specialist on employment law and Atlassian policies, procedures, and practices. Additionally, you will provide employee relations trainings on topics like performance management, difficult conversations, and labor law compliance, and use data to identify trends and deliver preventative trainings and process improvements.

Atlassian supports flexible, distributed work and hires internationally with virtual interviews and onboarding as part of a distributed-first approach, while products like Jira Software, Confluence, and Jira Service Management help teams organize, discuss, and complete work. The majority of Fortune 500 and many other companies—including NASA, Audi, Kiva, Deutsche Bank, and Dropbox—rely on Atlassian’s solutions to help their teams work better together and deliver quality results on time. The Mid-Market sales team is responsible for managing a portfolio of mid-sized customers, identifying cloud-first opportunities, driving cross-sell and user expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering. In this role, you will develop and execute strategic account or territory plans, qualify leads, build executive relationships, understand client needs, present solutions, negotiate contracts, and provide accurate forecasting and account planning. You will also collaborate cross-functionally with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, travel to meet clients and industry events, and run strategy plays to drive opportunities and long-term relationships across complex sales cycles.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. Atlassian aims to unleash the potential of every team through products like Jira Software, Confluence, and Jira Service Management, used by Fortune 500 companies and organizations such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-selling and user expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering while collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. Responsibilities include developing and executing named account or territory plans, strategic plans to reach sales goals, qualifying leads, negotiating contracts, building relationships with C-level executives, understanding client needs, and providing accurate forecasting and market awareness. The role also requires traveling to meet clients, running strategy plays to identify opportunities and build long-term relationships, serving as the main contact or escalation point for designated accounts, and working cross-functionally with the Channel sales organization on complex sales cycles.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, including the UK or France for this role. - With over 250,000 customers worldwide, Atlassian emphasizes value selling and teamwork to help organizations unleash the power of their teams. - The company is seeking a Pre-Sales Solutions Engineer for SMB (customers under 1,000 employees) to be a solution expert in the sales cycle and help close deals with cloud and AI-enabled products. - Responsibilities include partnering with direct sales, partners, and larger account teams, conducting customer discovery, identifying cross-product opportunities, and delivering compelling value-based demonstrations. - The role also involves understanding customer needs, guiding technical buy-in, collaborating with SMB sellers, collecting product feedback, and continuously learning about Atlassian’s offerings and sales processes.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, including eligibility in the UK or France for this role. - With more than 250,000 customers worldwide, Atlassian serves organizations like NASA, IBM, HubSpot, Samsung, and Coca-Cola, helping teams unlock potential through enterprise software. - The company emphasizes value selling and a culture of collaboration, described as “play as a team” where wins are celebrated and knowledge is shared. - Atlassian is seeking a Pre-Sales Solutions Engineer for SMB accounts (under 1000 employees) who will be a solution expert in the sales cycle and help close deals by solving customers’ hardest business problems with their products. - Responsibilities include partnering with sales and partners, conducting customer discovery, identifying cross-product opportunities, leading value-based demos, guiding technical needs, collaborating with SMB sellers, documenting product feedback, and continuously expanding pre-sales knowledge.

At Atlassian, you can choose to work in an office, from home, or in a hybrid arrangement, and the company hires in any country with a legal entity, including eligibility in the UK or France for this role. Atlassian serves over 250,000 customers globally (NASA, IBM, Hubspot, Samsung, Coca‑Cola) and operates with the value 'play as a team' to drive value selling and show how its products form enterprise solutions that transform outcomes. The company is seeking a Pre-Sales Solutions Engineer for SMB accounts (customers under 1000 employees) who will be a solution expert in the sales cycle, solving customer problems with Atlassian products and helping close deals. Responsibilities include partnering with direct sales and partners, conducting customer discovery, identifying cross‑product opportunities, delivering compelling value-based demos, guiding technical needs, and feeding product management with feedback and competitive intelligence. The role emphasizes teamwork and continuous learning, with strong earning potential and opportunities in cloud and artificial intelligence.

Atlassian supports flexible work options—office, remote, or hybrid—and hires in any country where the company has a legal entity. The Principal Enterprise Delivery Manager guides Atlassian’s largest customers through cloud transitions as a strategic advisor and technical consultant. They collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk, performance guardrails, and adoption planning. Key duties include end-to-end migration strategy, readiness assessments and remediations, API/webhook/automation architecture, governance of the migration lifecycle, stakeholder communications, escalation management, and team leadership with data-backed insights. The role seeks someone who blends strategy, data, and execution, stays ahead of industry trends (including AI adoption), and mentors others to foster a consultative, data-driven delivery culture.

Atlassian supports flexible work locations—office, remote, or a mix—and hires globally wherever there is a legal entity. The Principal Enterprise Delivery Manager guides Atlassian’s largest, most complex customers through cloud transitions as a strategic advisor and technical consultant, leading cross-functional collaboration with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. The role blends business acumen with technical fluency and requires expertise in cloud strategy, AI adoption, data movement, and system integration to identify challenges and drive successful migrations. Key responsibilities include end-to-end migration strategy, risk management through readiness assessments and remediation, and technical architecture covering APIs, webhooks, and automation, along with serving as a trusted advisor and governing the migration lifecycle from discovery to UAT and go-live, plus proactive stakeholder communications. Additional expectations involve driving team accountability, escalation management, mentoring and enablement, staying ahead of industry trends, and proposing innovative solutions to business challenges.

Zendesk is looking for a successful Account Executive with proven B2B and AI-sales experience to grow new business and expand existing partnerships, aligning with their mission to power exceptional service and human connections. The role focuses on driving top-line revenue through new customer acquisition, cross-selling within existing accounts, nurturing relationships for retention, and using data insights to improve prospecting and expansion. You will create quarterly territory plans, lead complex, multi-month sales cycles with proof-of-concept stages, secure C-level sponsorship, maintain a robust pipeline and accurate forecast, and collaborate with internal teams to optimize sales execution. Requirements include a BA/BS, at least 3 years in cloud/software B2B/AI sales with a proven quota track record, experience selling to C-level executives, strong presentation and negotiation skills, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus the ability to travel. Zendesk promotes a hybrid, inclusive culture, notes that AI may screen applicants, is an equal opportunity employer with commitments to diversity and inclusion, and provides accommodations upon request.

Zendesk is seeking an Enterprise Account Executive to grow its enterprise SaaS business by acquiring new enterprise customers, expanding existing partnerships, and using data-driven insights to improve prospecting and retention, in line with the company's mission to deliver exceptional customer service and human connections. The role focuses on driving top-line revenue, cross-selling additional products and services, and managing and nurturing key customer relationships to foster long-term strategic partnerships. You will lead complex, value-centric sales cycles (including multi-month deals with proofs of concept), develop quarterly territory plans, maintain a robust pipeline and accurate forecast, and establish C-level sponsorship while collaborating with internal teams to optimize sales execution. Candidates should have a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of exceeding targets, experience selling to VP/C-level executives, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus travel ability. The role is hybrid with part of the week onsite, Zendesk commits to fairness and inclusion as an equal opportunity employer, offers accommodations for disabilities, and notes that AI or automated decision systems may be used to screen applications.

Zendesk describes its mission as powering exceptional service and enabling human connections through its customer experience software. The company is seeking an Enterprise Account Executive with at least eight years of cloud/software B2B sales experience to grow the enterprise account base and deepen existing partnerships. Key duties include driving revenue with new enterprise customers, cross-selling to existing clients, managing relationships for retention, leveraging data and insights to improve conversion, creating territory plans, leading complex multi-month deals, securing C-level sponsorship, collaborating with internal teams, and maintaining a strong pipeline and accurate forecasting. Requirements include a BA/BS, 8+ years in SaaS B2B sales with a proven quota attainment record, experience navigating complex sales cycles and renewals, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus travel flexibility. The compensation package offers a US OTE of $283,000 to $425,000 with a 50/50 base/commission split (and potential bonuses/benefits), and Zendesk emphasizes a hybrid work model, equal opportunity employment, diversity and inclusion, plus accommodations and AI screening as part of the process.

Zendesk is recruiting Digital Inside Sales Specialists to join a new, fast-growing Digital Segment team based in Mexico City or the State of Mexico, with training requiring travel and a hybrid work arrangement thereafter. In this role you will handle a high-velocity sales process, engaging with inbound leads and existing customers, become a product expert, and help buyers make informed decisions through multiple touchpoints along the customer journey. Your day-to-day duties include responding to inquiries via phone, Zoom, chat, and email; conducting discovery calls, providing product demos, and turning customer needs into Zendesk value, while meeting or exceeding SLAs, KPIs, and revenue targets. The position requires excellent bilingual written communication in Spanish and English, 2+ years of sales experience (SaaS/Software preferred), strong organization to manage many opportunities, the ability to thrive in a fast-paced environment, and in-office presence for two days per week. Zendesk emphasizes a flexible hybrid culture, equal opportunity and diversity commitments, potential AI screening in hiring, and accommodations for applicants with disabilities; applicants must be physically located in Mexico City or the State of Mexico.

Zendesk is hiring a Zendesk Consultant to join the CX Accelerator Team, requiring hands-on Zendesk configuration in an agile, startup-like environment with 4-6 week client engagements and travel as needed. The role aims to revolutionize customer experiences through optimized Zendesk implementations, drawing on backgrounds such as Assist Consultant, Professional Services Consultant, or tech-savvy Customer Success Manager with a customer-centric approach. Responsibilities include client engagement and discovery, hands-on Zendesk design and integrations, end-to-end project management, training and enablement, continuous improvement, and on-site travel when required. Requirements feature extensive hands-on Zendesk configuration experience with SME knowledge of WEM and/or AI, proven success in relevant roles, agile startup experience, and strong communication, relationship-building, problem-solving, and adaptability. Zendesk emphasizes a collaborative, growth-oriented culture with a hybrid work model, an US OTE of $226k-$338k, and commitments to equal opportunity and accessible accommodations, including AI screening as part of the process.

The AI Specialist, Customer Success at Zendesk is a hands-on customer advisory role dedicated to accelerating business value from Zendesk’s AI agents by collaborating with executives, experience leaders, admins, and product teams to maximize ROI. The overarching objective is to accelerate value realization, maximize outcomes and drive innovation, and act as a strategic partner and trusted advisor for AI-powered transformation across customers. Responsibilities include end-to-end ownership of the customer journey, serving as the technical authority on AI agents and integrations, driving adoption across the AI journey, analyzing performance metrics to anticipate risks and opportunities, and pursuing whitespace opportunities for expansion and renewals. Qualifications require 5+ years in customer success or related roles, enterprise SaaS go-to-market experience, a bachelor’s degree, ability to explain AI concepts to technical and executive audiences, and proficiency in Japanese (full professional) and English (professional working), plus strong relationship, program management, analytics, and cross-functional influence. The role is hybrid with part of the week in the local office, the in-office schedule being determined by the hiring manager; Zendesk emphasizes diversity and equal opportunity, may use AI screening in applications, and offers accommodations for applicants with disabilities.

Zendesk’s AI Success Strategist leads end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies, shaping a long-term AI vision, and building executive partnerships to ensure AI initiatives start strong and scale. The role’s mission is to own the full lifecycle of AI adoption and expansion for key customers, aligning internal and external teams and driving execution from initial adoption through sustained expansion to maximize business impact. Key objectives include accelerating time-to-value through adoption and operational excellence, owning multi-year AI roadmaps across Product, Services, Sales, and Partners, and delivering measurable commercial outcomes like renewals, growth, and retention. Responsibilities span acting as the design authority for deployments, coordinating cross-functional resources, maintaining mutual AI roadmaps with recurring cadences, managing channel strategy and adoption, and using data-driven insights to track impact and optimize outcomes. Requirements include 5+ years in customer success/experience with at least 1 year in AI, enterprise GTM experience, strong analytics and cross-functional influence, a bachelor’s degree (advanced degrees or AI certifications preferred), and a hybrid in-office work arrangement, with Zendesk emphasizing diversity and equal opportunity and noting that AI may be used for screening along with accommodations.

Figma is expanding its design organization and hiring a Design Ops Strategist to scale Design Ops across People and Process, in a full-time role available from US hubs or remotely in the United States. The role involves planning and improving recurring rituals (onboarding, offboarding, weekly spotlights, etc.), maintaining Design Ops documentation and templates, supporting career growth and collaboration norms, and piloting lightweight frameworks to improve collaboration and quality across teams, plus collaborating with embedded PMs and assisting with tooling and procurement. You’ll partner with the Design Ops Manager and cross-functional partners to drive governance, adoption of new ways of working, and opportunities to simplify or automate recurring operational work. Requirements include 1+ years in DesignOps or related fields, experience supporting cross-team rituals and operational programs for designers, strong organizational and communication skills, and a solid understanding of product design workflows and Figma usage; nice-to-haves include a product design background, advanced Figma skills, and interest in automation, AI tools, or no-code workflows. Figma emphasizes growth, equal opportunity, and a comprehensive benefits package, with a base salary range for SF/NY hubs of $136,000–$201,000 USD (remote roles localized to 80–100% of the range), equity, and additional benefits, plus accommodations and policies about interview timing and onboarding.

Figma is expanding its design organization and hiring a Design Operations Strategist to support horizontal People and Process programs as the Product Design team scales. The role includes planning and improving recurring rituals (onboarding, offboarding, spotlights, monthly syncs, events, internal communications), maintaining Design Ops resources, and partnering with the Design Ops Manager to support career growth, engagement, collaboration norms, and scalable workflows. Requirements include 1+ years in DesignOps or Design Program Management, strong cross-team collaboration and organizational skills, and a solid understanding of product design workflows and Figma usage; location can be US-based remote or in SF/NY hubs, with compensation localized by location. Nice-to-haves include prior product design experience, advanced Figma skills, interest in automation/AI/no-code tools, community involvement, and experience supporting highly visible teams or senior design leaders. Figma emphasizes growth, offers equity and a comprehensive benefits package, salary ranges are location-adjusted, and the company requires cameras on during video interviews and in-person onboarding, with accommodations available for disabilities.

Lucid Software is a leader in visual collaboration with products including the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, upholding values of innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive, hybrid work culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is hiring a GTM Systems & Automation Manager in Revenue Operations to scale and optimize Marketing and Sales technologies and accelerate revenue with predictable performance. Responsibilities include designing scalable automation across the full funnel, ensuring data synchronization across the GTM stack, building data enrichment workflows with Clay/Workato/Zapier, creating automated engagement sequences, and developing dashboards to measure funnel performance while ensuring cross-functional alignment and data governance. Requirements include 5+ years designing automated GTM systems with cross-platform integrations, experience with Marketo/Iterable/Customer.io, Salesforce/HubSpot, AI/workflow tools (Workato/Hightouch/Zapier/Clay), sales engagement tools (Salesloft/Gong/Outreach), and enrichment tools (Clay/ZoomInfo/Apollo), plus strong collaboration, communication, and problem-solving skills; preferred qualifications include experience at a product-led company or marketing ops/revenue tech agency and exposure to multiple GTM motions.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego in a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is hiring for a Revenue Operations role, specifically a GTM Systems & Automation Manager to scale and optimize Marketing and Sales technologies and practices to accelerate revenue with predictable performance. Responsibilities include designing scalable automation across the full funnel, ensuring reliable data synchronization and governance across the GTM stack, building data enrichment workflows with platforms like Clay, Workato, or Zapier, creating automated engagement sequences, and developing dashboards to measure funnel performance and campaign effectiveness while evaluating GTM technologies including AI tools. Requirements include 5+ years of experience with automated GTM systems and cross-platform integrations, hands-on experience with marketing automation, CRM, AI/workflow tools, sales engagement, and enrichment tools, strong communication and collaboration skills, and a preference for experience in a product-led company or marketing operations, with #LI-MK1 as a tag.