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Tempo Software serves over 30,000 customers, including about a third of Fortune 500, with a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, pursuing a heart-forward tech culture. The Senior Backend Developer role involves building scalable solutions, designing and maintaining APIs, and optimizing performance using Java/Kotlin, Spring, and AWS, in collaboration with cross-functional teams. Candidates should have 6+ years of software development experience, strong Java/Kotlin and JVM skills, some JavaScript/TypeScript, Spring/Gradle, SQL, Kubernetes, AWS, API design, and a CS degree or equivalent. Perks include remote-first work, unlimited vacation in most locations, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and a focus on impact, innovation, collaboration, and growth.

GitKraken is a DevEx platform used by more than 40 million developers and 100,000 organizations, with built-in AI and strong integrations across desktop, CLI, IDE, web, and mobile. They are hiring a Digital Customer Success Manager to scale low-touch, product-led customer success through automation, in-product guidance, and data-driven lifecycle programs, focusing on post-sale engagement without relying on high-touch 1:1 support. The role involves owning digital CS strategy, designing automated lifecycle journeys from onboarding to renewal, creating in-app guidance and messaging, and proactively re-engaging at-risk customers while collaborating with Product, Engineering, Support, and CS. Requirements include 4–8 years in customer success, PLG, or low-touch SaaS, experience building digital enablement programs, proficiency with product analytics and in-app tools, and strong cross-functional collaboration. GitKraken offers competitive compensation, generous benefits ( PTO, parental leave, health/dental/vision, 401(k) with company matching), travel perks, and a hybrid work environment, with headquarters in Scottsdale, AZ but open to strong candidates anywhere in the US, plus a commitment to diversity and equal opportunity.

The Application Administrator (German speaker) will work with customers to optimize Atlassian software, including Jira, Confluence, and Jira Service Desk, as well as other Atlassian apps and marketplace software, in a remote outsourced capacity. Responsibilities include onboarding and becoming familiar with customer application servers, monitoring and responding to requests via the Adaptavist service desk, and guiding best practices. The role involves answering questions about how to use Atlassian applications in the customer's business, creating projects, configuring permissions and workflows, and performing various administrative tasks per customer priorities. It requires communicating with the customer and team members to understand and deliver configuration solutions, solving issues, providing best-practice recommendations, and recording work and time, while following the customer’s security protocols. A key focus is helping customers automate processes to improve efficiencies and streamline operations, while managing multiple clients as a remote outsourced Atlassian administrator.

Atlassians can work in an office, from home, or a combination, giving them control over family, personal goals, and other priorities. Atlassian hires people in any country where the company has a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role serves as the solution expert throughout the sales cycle, aiming to solve commercial upmarket prospects' most complex business problems and help close critical deals. Responsibilities include leading technical evaluations (POCs and pilots), conducting discovery and strategy sessions, asking consultative questions, designing tailored API integration solutions, acting as a trusted advisor on deployment and analytics, and feeding technical feedback to Product and Engineering to influence roadmap.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity, supporting employees' family and personal goals. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to be a key driver in the growth of the DX product (getdx.com) and to help close critical deals. The role involves leading technical evaluations with Account Executives, driving POCs and pilots to clearly demonstrate platform value and feasibility. Responsibilities include technical discovery, strategic questioning, and designing tailored solutions to integrate the company’s APIs with client workflows while serving as a trusted advisor on deployment methodologies and analytics integrations. There is also a feedback loop to capture prospects’ technical input and collaborate with Product and Engineering to inform product enhancements and roadmap priorities.

- Atlassian offers flexible work options (office, home, or a mix) so employees can balance personal priorities, and can hire in any country where the company has a legal entity. - The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle. - The role involves leading technical evaluations and partnering with Account Executives to drive POCs and pilots, ensuring clear demonstrations of value and technical feasibility. - It includes discovery and strategy work, consultative questioning to understand client engineering workflows, and designing tailored solutions that integrate APIs with complex client processes. - Additionally, the engineer acts as a trusted advisor on deployment methodologies and analytics integrations, while feeding technical feedback to Product and Engineering to influence roadmap priorities.

- Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to better support family and personal priorities. - They hire in any country where Atlassian has a legal entity, and the DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to help grow the DX product (getdx.com). - The role serves as the solution expert throughout the sales cycle, focusing on solving Enterprise prospects' complex problems and helping close critical deals. - Responsibilities include leading technical evaluations, POCs and pilots with Account Executives, conducting discovery and strategy sessions, asking detailed questions, and designing tailored API integration solutions. - It also acts as a trusted advisor on deployment methodologies and analytics integrations, and captures prospect feedback to inform product and engineering roadmaps.

DX is a fast-growing Salt Lake City–based SaaS company that helps engineering leaders build high-performing teams and collects data to provide insights into developer productivity for customers like Pinterest and GitHub. The business has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian, which will expand resources, accelerate growth and R&D, and increase impact for customers. At DX, the core value is individual mastery—the belief that excelling at your craft leads to thriving and strong rewards, even though outcomes may be outside of one’s control. The role involves prospecting outbound and inbound leads, building relationships, delivering an exceptional experience for software engineering leaders, learning personalized outreach and social selling, and collaborating with account executives and marketing. The opportunity is for those seeking accelerated career growth, ownership without micromanagement, faster skill and pay progression, and a measurable impact on the company’s success.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams and gathers millions of data points daily to yield insights into developer productivity and experience at clients like Pinterest, GitHub, BNY, Xero, and many others. The business has scaled profitably, tripling its annual recurring revenue in recent years, and it recently closed on an acquisition by Atlassian. Joining Atlassian is expected to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes individual mastery and clear performance standards, rewarding those who excel, while acknowledging that outcomes are influenced by factors beyond the team’s control. In the role, you will prospect outbound and inbound leads, build relationships with prospective businesses, deliver an extraordinary experience to software engineering leaders, learn personalized outreach and social selling, and partner with account executives and marketing, all while challenging yourself, owning your work without micromanagement, and aiming to have a measurable impact on the company’s success.

At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role involves serving as the solution expert throughout the sales cycle, solving prospects’ most complex business problems with Atlassian products, and helping to close critical deals. Key responsibilities include leading technical evaluations (POCs and pilots) with Account Executives, conducting discovery and strategy sessions, asking consultative questions, designing tailored solution integrations, and acting as a trusted advisor on deployment methodologies and analytics. The position also requires capturing and synthesizing technical feedback from prospects to collaborate with Product and Engineering to inform product enhancements and roadmap priorities.

Atlassian supports flexible work arrangements—office, remote, or a combination—and hires in any country with a legal entity. The DX Solutions Engineering Team is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role involves serving as the solution expert throughout the sales cycle, solving prospects' complex business problems, and helping close critical deals. Responsibilities include leading technical evaluations (POCs and pilots) with Account Executives, conducting discovery and strategy sessions, and designing tailored solutions that integrate the company’s APIs with client workflows. The engineer will act as a trusted advisor on deployment methodologies and analytics, and will capture and feed technical feedback to Product and Engineering to influence roadmap priorities.

Atlassian lets employees work anywhere—office, home, or a mix—through a distributed-first approach with virtual interviews and onboarding, hiring in any country with a legal entity (including eligible roles in the UK, Netherlands, or Poland). The company aims to unleash each team’s potential with Jira Software, Confluence, and Jira Service Management, serving Fortune 500s and thousands of companies like NASA, Audi, Kiva, Deutsche Bank, and Dropbox to help teams collaborate and deliver quality results; its products are designed to support scalable deployments. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, focusing on cloud-first opportunities, cross-sell and user expansion, while driving revenue targets and advocating for customers by feeding feedback to product and engineering. They collaborate closely with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives to guide customer deployment at scale and uphold Atlassian values. Key responsibilities include developing named account and territory plans, devising sales strategies for growth, prospecting and qualifying leads, building relationships, conducting product demos, providing regular forecasts, staying informed about market trends and competitors, and occasional travel to meet clients and attend events.

Atlassian offers flexible work options (office, home, or hybrid) with a distributed-first approach, virtual interviews and onboarding, and the ability to hire in any country with a legal entity, including the UK, Netherlands, or Poland. Atlassian unleashes team potential with Jira Software, Confluence, and Jira Service Management, serving the majority of the Fortune 500 and over 300,000 companies worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team focuses on managing mid-sized and Enterprise customers, identifying cloud-first opportunities, cross-selling and user expansion, while acting as a customer advocate to feed feedback to product and engineering. Responsibilities are performed in close collaboration with Channel Partners, Product Specialists, CSMs, Account Managers, Solution Engineers, and SDRs, aligned with Atlassian values and the evolving sales model, reporting to the Mid-Market Sales Manager, Nordics. The role involves developing and implementing named account and territory plans to maximize expansion and customer success, building relationships, conducting product demos, coordinating with internal teams, providing forecasts, staying informed on industry trends, and occasional travel to meet clients and attend events.

Atlassian offers flexible, distributed-first work options—office, remote, or hybrid—with virtual interviews and onboarding, and this role is eligible in the UK, Netherlands, or Poland. Atlassian's products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and their customers include Fortune 500 companies as well as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, focusing on cloud-first opportunities, cross-sell and user expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering, in collaboration with Channel Partners, Product Specialists, Account Managers, Solution Engineers, and Sales Development Representatives. You will report to the Mid-Market Sales Manager, Nordics, and will develop and implement named account and territory plans to maximize expansion and customer success, prospect and qualify leads, build relationships, conduct product demonstrations, and collaborate to streamline sales processes and enhance satisfaction, with regular forecasts and management updates. The role requires staying current on industry trends and competitive activity, and may involve occasional travel to meet clients, attend industry events, and intentional togetherness gatherings as required.

At Atlassian, work arrangements are flexible—office, remote, or hybrid—and the company hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first organization. The role is eligible to be based in the UK, Netherlands, or Poland. Atlassian’s products, including Jira Software, Confluence, and Jira Service Management, help teams organize, discuss, and complete work, and their customers range from NASA and Fortune 500 companies to organizations of all sizes. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifying cloud-first opportunities, driving cross-sell and expansion, and pursuing revenue targets while advocating for customers. The role involves close collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, and includes developing named account and territory plans, building relationships, conducting product demonstrations, providing forecasts, staying aware of market trends, and occasional travel.

Atlassian supports flexible work arrangements (office, remote, or hybrid), hires globally where it has a legal entity, and conducts virtual interviews and onboarding as part of a distributed-first approach, with eligibility for this role in the UK, Netherlands, or Poland. The company provides Jira Software, Confluence, and Jira Service Management—used by Fortune 500s and many other organizations (including NASA, Audi, Kiva, Deutsche Bank, and Dropbox)—to help teams collaborate and deliver quality results. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifies cloud-first opportunities, drives cross-sell and expansion, nurtures relationships, and aims to meet revenue targets while advocating for customers and feeding feedback to product and engineering. You’ll report to the Mid-Market Sales Manager, Nordics, and collaborate with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives to guide deployment and utilization at scale. Key responsibilities include developing named account and territory plans, executing sales strategies, prospecting, presenting demos, providing regular forecasts, staying informed on market trends, and traveling occasionally to meet clients and attend events.

Atlassian offers flexible work options—office, home, or a hybrid—along with virtual interviews and onboarding as part of a distributed-first approach, and hires in any country with a legal entity, including roles in the UK, Netherlands, or Poland. Their products Jira Software, Confluence, and Jira Service Management help teams collaborate, and their agile/DevOps, ITSM, and work-management software are used by Fortune 500 companies and many others worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifies cloud-first opportunities, cross-sell and expand opportunities, nurtures relationships, and aims to hit revenue targets, while acting as a customer advocate to feed feedback to product and engineering, in collaboration with Channel Partners, Product Specialists, CSMs, Account Managers, Solution Engineers, and SDRs. The role reports to the Mid-Market Sales Manager, Nordics, and involves developing and executing named account and territory plans, driving revenue growth, prospecting and qualifying leads, building strong client relationships, delivering product demonstrations, coordinating with internal teams to streamline sales processes, and providing regular forecasts. Some travel to meet clients and attend events may be required, and ongoing industry awareness and alignment with Atlassian values are emphasized to deploy and utilize Atlassian at scale.

Zendesk is positioned as a leading customer experience and support platform that builds software to meet customer needs and keep teams in sync. The role is a pure hunting sales position for Commercial/Enterprise accounts in Asia, focused on identifying, qualifying, and developing a large pipeline with collaboration across sales, product, and marketing. Candidates should have at least 2 years in a sales-related role, BD experience in Commercial/Enterprise (especially with prospects from India), strong communication skills, and native Chinese language capabilities (Mandarin and/or Cantonese) preferred for Greater China; a bachelor’s degree is preferable. The position is hybrid, requiring part of the week in the local office with specific in-office schedules determined by the hiring manager, and some remote work flexibility. Zendesk is an equal opportunity employer committed to diversity and inclusion, provides accommodations for applicants with disabilities, and may use AI in screening applicants.

The role involves managing a portfolio of Managed Services customers, maintaining a backlog of work to optimize and grow Zendesk usage, and providing proactive recommendations so the team feels like an extension of the customer’s own team. Key responsibilities include maintaining Zendesk product expertise, guiding and educating customers, delegating requests to colleagues while ensuring quality and timeliness, and helping establish service policies and standards, along with providing business consultation and configuring Zendesk to meet expectations. It also requires handling high-profile escalations to sustain loyalty, juggling multiple priorities across customers, and estimating effort to meet deadlines. Requirements include a Bachelor's degree, 5+ years of professional consulting or customer success experience, strong communication and relationship skills, empathy and technical aptitude, English proficiency, and up to 20% travel. The position is based in Mexico City or Estado de Mexico with a hybrid work model (in-office time part of the week) and Zendesk’s commitment to diversity, inclusion, and accommodations, with AI screening as part of the hiring process.

Zendesk seeks a Senior Customer Success Manager to own customer relationships, guide them to business outcomes using Zendesk’s AI-powered solutions, and drive adoption, ROI, and growth. The role focuses on proactive health management and outcome-driven engagement across the lifecycle, acting as an evangelist for AI capabilities and delivering tailored adoption roadmaps. You’ll apply technical knowledge of Zendesk products and AI to advise on solution fit, configuration, and integration, translating features into tangible value for both technical and non-technical stakeholders. Requirements include 8+ years in customer success/experience, enterprise SaaS/AI go-to-market experience, a relevant bachelor’s degree, stakeholder influence, and proficiency with customer success tools and data analysis. Compensation in the US ranges from $158k to $236k OTE with a 70/30 base/commission mix, plus potential bonuses and benefits, plus a hybrid work arrangement with partial in-office attendance, and Zendesk’s commitment to diversity and accessibility accommodations.

The Agentic Strategist leads end-to-end pilot engagements to prove Zendesk AI value through technical configuration, integration, and validation against defined success metrics, at the intersection of technology and pre-sales strategy. Working closely with the Sales team, the role builds and delivers pilots for high-value customers to address strategic outcomes and accelerate time to signature, by demonstrating a live, feasible “art of the possible” scenario. Key responsibilities include owning pilot discovery, scoping and delivery; partnering with the account team; ensuring customer readiness (knowledge, messaging, procedures, and data); configuring AI features and integrations; coordinating with PS and Product for gaps; designing testing/QA; and ensuring smooth handoff post-pilot. Essential skills include a startup mindset, strong Zendesk product knowledge, technical comfort (including basic coding), project and change management, and excellent communication and facilitation to drive executive alignment and post-pilot enablement. The role offers a US base salary range of $137,000-$205,000 with potential bonuses and benefits, a hybrid in-office schedule, and Zendesk’s commitment to diversity, inclusion, and reasonable accommodations, while noting that AI may be used in screening applications.

Zendesk is seeking a security-focused professional to perform penetration testing across products and infrastructure, conduct SaaS-based red team exercises, and evolve skills toward AI security while collaborating with AI Security, threat intelligence, and threat engineering teams to validate threats and refine protections, ultimately providing actionable vulnerability insights to product development. The candidate should bring deep SaaS security knowledge, a strong understanding of LLM architectures, RAG pipelines, and agentic AI systems (including their attack surfaces and vulnerabilities), along with demonstrated ability for quantitative, large-scale evaluations and excellent problem-solving and communication. Basic qualifications include at least 7 years of offensive security experience, solid knowledge of modern web app architecture and vulnerabilities, expertise with LLM security, and proficiency with offensive security tools such as Burp Suite, Nmap, Kali, and a scripting language. Preferred qualifications encompass AWS security experience, experience developing or testing AI systems at scale, familiarity with AI security tools (e.g., promptfoo), MacOS/Apple security, 10+ years of experience, relevant certifications (OSCP, CEH, etc.), published vulnerabilities or bug bounty credentials, and conference talks or other professional speaking engagements. Compensation includes a US base salary range of $215,000 to $323,000 with potential bonuses or incentives; Zendesk supports hybrid work, diversity and inclusion, and accommodations, and notes that AI may be used to screen applications in line with company policies.

SmartBear delivers complete release visibility with tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Product Security Engineer will advocate for security across product and engineering processes, define security expectations, verify controls, provide training, and collaborate with product and engineering leaders to identify security weaknesses and features that protect customers and drive adoption. The role sits in the Product Security team, spanning 25+ products, embedded with engineering and product groups to understand priorities and drive security at the right stages of the SDLC, including threat modeling, secure design, code reviews, penetration testing, architectural risk assessments, and vulnerability triage. Requirements include 6+ years in product/security or secure software engineering, experience with SaaS delivery in public clouds (AWS/Azure/GCP), expertise in threat modeling and secure design and code reviews across Web, API, and cloud-native services, strong development background in Java/Go/Python/JavaScript, and knowledge of SAST/DAST/SCA/IaC/CSPM and CI/CD security. Why join SmartBear: opportunities for career growth, a People and Culture focus, inclusive and diverse workplace, and global offices (Somerville, Galway, Bath, Wroclaw, Bangalore) with a commitment to ethical practices and social responsibility.

SmartBear provides full release visibility with tools like TestComplete, Swagger, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. They are hiring with 2-4 years of QA experience, requiring strong QA methodologies and both manual and automation testing, including hands-on Selenium or Cypress, API testing with Postman or ReadyAPI, and familiarity with JIRA and test management tools. Responsibilities include developing test strategies and scripts for web apps, performing mixed manual and automated testing, building and maintaining automation frameworks, conducting API testing, and collaborating with developers and product managers to resolve issues. Nice-to-haves include REST Assured experience, web application testing, Windows/Linux familiarity, SQL knowledge, and familiarity with BDD, Git, or CI/CD. SmartBear emphasizes a people-first, inclusive culture with opportunities for career growth, global offices, and a commitment to ethics and equal opportunity across a diverse workforce.

SmartBear believes quality drives great software and offers solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—infused with SmartBear AI and trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role will advocate for security throughout product and engineering processes, define security expectations, verify controls, provide training, and partner with product and engineering leaders to identify weaknesses and security features that protect customers and drive adoption, working with languages such as Go, Java, Node.js, React, Ruby, and Python. The Product Security team covers 25+ products, ranging from home grown to acquired, offering complex processes and growth opportunities, and you will be embedded with engineering and product groups to understand priorities and delivery timelines, validate security postures, participate in security reviews (threat modeling, code review support, penetration testing), triage vulnerabilities, and document findings. Requirements include 1–3 years of experience in software engineering, cybersecurity, or application security; familiarity with OWASP Top 10 and secure coding principles; interest in SaaS or cloud environments and modern pipelines; basic ability to read code in Java, Python, or JavaScript; awareness of security testing tools; and a strong curiosity and collaborative mindset with a desire to grow into a senior role. Why join? You can grow your career at every level, SmartBear invests in success and collaboration, the culture celebrates diversity and personal well-being (including giving birthdays off), and the company emphasizes an inclusive, equal-opportunity workplace with a global presence and awards.

The role is a Financial Accountant supporting the Financial Controller to ensure accurate financial reporting and compliance with Greek and Cypriot statutory requirements and internal policies. You will be responsible for day-to-day accounting operations, preparation of financial statements, and continuous improvement of accounting processes. You will independently process accounts payable and receivable, payroll postings, travel expenses, payments (including SEPA direct debits), and daily bank activity, plus conduct reconciliations for the general ledger, asset, expense, and balance sheet accounts. You will support the preparation of monthly, quarterly, and annual financial statements under UK GAAP and Greek GAAP where applicable, assist internal and external audits, and prepare VAT returns with external tax advisors. You will monitor and correct accounting errors, support admin/coordinating tasks for the Financial Controller, use NetSuite ERP for accounting activities, manage software license invoicing and purchasing, coordinate with vendors, and support the accounting insourcing to NetSuite.

DX is a Salt Lake City-based, fast-growing SaaS company focused on improving developer productivity, with a client roster including Pinterest and GitHub, and it has recently been acquired by Atlassian to accelerate growth. The role is fully remote but requires the candidate to be located in the Eastern Time zone and involves joining a team of high-impact CSMs to drive engineering transformation for DX’s customers from implementation through renewal. Key responsibilities include becoming a product expert, owning the complete customer lifecycle and renewal, coordinating internal teams, creating and tracking success plans, and identifying expansion opportunities. DX emphasizes mastery and top-tier performance, valuing individuals who consistently perform at a high level and influence decision-making across the company. Nice-to-have items include startup experience and experience working with a technical audience (e.g., Platform Engineering, VP Engineering, CTO, CIO).

DX is a Salt Lake City–based, fast-growing SaaS company that provides data-driven insights into developer productivity for major customers and recently joined Atlassian to accelerate growth, R&D, and impact. The role is a fully remote Customer Success Manager (ET) who will partner with DX’s customers to drive engineering transformation using the platform, guiding implementation, rollout, and renewals with a focus on high-value use cases. You’ll join a collaborative team reporting to the VP of Customer Experience and help build an exceptional customer success function with influence over important company decisions. Responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, driving expansion, conducting executive discussions, and tracking key metrics to measure success. The ideal candidate is relentlessly detail-oriented, consistently high-performing, quick to learn technical topics, able to own outcomes, and skilled in presentation, relationship-building, and cross-functional influence; startup experience and experience with technical audiences are nice-to-have.

Atlassian supports flexible work locations, allowing employees to work in an office, from home, or in a hybrid arrangement to better align with personal goals and priorities. The company can hire people in any country where there is a legal entity. Roles involve working directly with customers and partners to migrate Atlassian products from On-prem to Cloud, including calls to provide migration updates. You’ll engage support teams across regions and cross-functional groups (CSM, EAs, Devs) to achieve the best outcomes for the migration projects. Responsibilities also include contributing to knowledge article creation and review and participating in release readiness activities.

Atlassian offers flexible work options—office, home, or a hybrid—giving employees control over family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. The role involves working with customers and partners to migrate Atlassian products from on-premises to the cloud, including joining calls to provide migration updates. It requires engaging support teams across regions and cross-functional groups within Atlassian (CSMs, EAs, developers) to achieve the best migration outcomes. Additional duties include creating and reviewing knowledge articles and participating in release readiness activities.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a mix to support personal goals and priorities. The company hires people in any country where it has a legal entity. Roles include working directly with Atlassian customers and partners to migrate products from On-premises to Cloud and providing migration updates during calls. Staff collaborate with cross-functional teams across regions—such as Customer Success Managers (CSMs), Enterprise Architects (EAs), and Developers—for optimal migration outcomes. They also contribute to creating and reviewing knowledge articles and participate in release readiness activities.

Zendesk is seeking a Sales Operations Lead for APAC to drive operational excellence and empower the ANZ sales team in a fast-moving SaaS environment. The role reports to the Sr. Director of GTM Operations, APAC and serves as the go-to operations partner for the Regional VP of Sales for ANZ and the Regional VP of SMB sales for APAC, shaping the regional sales strategy. Responsibilities include acting as the RVPs' operational right hand, managing forecasting, territory planning, pipeline management, demand generation, and quarterly business reviews, plus ensuring data quality and scalable workflows. Candidates should have 3+ years in sales ops or GTM strategy in SaaS, strong analytics and CRM expertise (especially Salesforce), and experience leveraging AI/LLMs, with a collaborative, growth-minded, team-first approach. Zendesk emphasizes hybrid work, diversity and inclusion, AI screening of applicants, and is an AA/EEO employer offering accommodations.

Zendesk is hiring a Senior Fullstack Software Engineer for the Workforce Management Visibility team to design and build scalable, data-driven support experiences used by millions worldwide. You will own the full software development lifecycle, lead squad-based initiatives, translate business needs into technical solutions, tackle technical debt, monitor performance, and participate in hiring. Basic qualifications include 5+ years of software engineering experience, advanced TypeScript/React skills, proficiency in at least one modern OOP language (e.g., Java, PHP, C#), strong AWS experience, a solid understanding of distributed systems and testing, and excellent English communication within Agile/Scrum environments. Tech stack features frontend TypeScript/React/Redux; backend PHP/Laravel and Go; data and APIs with MySQL, ClickHouse, Kafka, Redis, REST; cloud and infrastructure on AWS, Terraform, Docker, Kubernetes, Spinnaker; and monitoring via Datadog and Sentry, with preferred qualifications including Go, Kafka, ClickHouse, Datadog/Sentry, CI/CD tooling (GitHub Actions/Jenkins/Spinnaker), and CXWorkforce Management (WFM) tools or platforms. The Poland base salary range is zł257,000–zł385,000 per year (with potential bonus or benefits), and the role follows a hybrid work model with some in-office days; Zendesk emphasizes equal opportunity and diversity, may use AI screening in the process, and provides accommodations for applicants with disabilities.

Zendesk is seeking an experienced Senior Sales Manager to lead a Commercial field sales team targeting enterprise accounts (500–1,500 employees) with a solution- and value-driven approach, building a high-performing SaaS culture. The role emphasizes operational rigor, team leadership, mentoring, recruiting/training, C-level engagement, prospect meetings, and accurate forecasting (within 5%), while driving cross-functional collaboration, demand generation, and sales campaigns. It requires owning new customer acquisition and financial targets, monitoring sales activity, leading MEDDPICC deal reviews, and developing executive relationships to ensure success. Requirements include 10+ years in software sales with 3–5+ years in management, a proven revenue-growth track record, current leadership of Commercial Account Executives, and strong presentation/listening skills; CX experience is a plus. The position is hybrid with partial onsite work, and Zendesk highlights its commitment to inclusion, fairness, and accommodations, noting potential AI screening in the hiring process.

Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid work model. The company emphasizes values such as teamwork, innovation, empowerment, initiative, ownership, and excellence, and is committed to a diverse, inclusive environment. They are seeking a rockstar Product Manager for the Search and Change Management teams to help customers collaborate and make actionable business decisions, joining a multidisciplinary team of PMs, UX designers, engineers, and QA. Key responsibilities include cross-functional collaboration, deeply understanding customers, owning features from ideation to release and analysis, ensuring an excellent user experience, guiding development, and using metrics to optimize KPIs. Requirements include a bachelor’s degree and 3-5 years of software product management experience in B2B SaaS, the ability to de-risk and communicate with diverse stakeholders, and understanding technical trade-offs; preferred qualifications cover strong design polish, Elasticsearch/OpenSearch domain expertise, SaaS admin tools experience, rapid prototyping and AB/multivariate testing, and a solid grasp of digital products and productivity workflows.

Lucid Software is a leader in visual collaboration with awards including Forbes Cloud 100 and a Fortune Best Workplace in Technology, operating as a hybrid workplace with a culture centered on teamwork, innovation, empowerment, initiative, ownership, and excellence. The company is seeking a rockstar Product Manager to influence the Search and Change Management teams and help customers—from individuals to enterprises—collaborate, generate ideas, and make actionable business decisions. You will join a cross-functional team of PMs, UX designers, engineers, and QA specialists working on high-value solutions, data and diagrams, and the platform that makes it all possible. Responsibilities include partnering with UX, Engineering, Marketing, and Sales; understanding customer motivations and needs; owning features through ideation, specification, development, release, analysis, and iteration; conducting qualitative and quantitative research; and measuring impact with metrics to optimize usage and KPIs. Requirements include a bachelor’s degree, 3–5 years of software product management in B2B SaaS, ability to de-risk hypotheses, strong cross-functional communication, and comfort discussing technical trade-offs, with preferred qualifications including design polish, document-centric SaaS experience, Elasticsearch/OpenSearch expertise, SaaS admin tooling, and AB/multivariate testing.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, ReadyAPI, and Zephyr, trusted by over 16 million people across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Technical Writing Manager will lead and grow a team of technical writers, owning the vision, strategy, and execution of product documentation across SmartBear’s developer and testing portfolio, and driving data-driven, AI-assisted documentation practices. Responsibilities include defining and governing documentation strategy, ensuring accuracy, accessibility, user-centeredness, and consistency; aligning with roadmaps and releases; improving workflows through automation and modernization; establishing style guides and information architecture; leading cross-functional initiatives; and measuring impact to inform investment. Requirements include 7+ years in technical writing with 4+ years in management, experience with complex, developer-focused documentation ecosystems, proficiency with CCMS, Git workflows, and CI/CD, and hands-on use of AI to improve documentation; plus strong collaboration with product, UX, and engineering leaders. Why join: opportunities for career growth, a people-centered culture, global offices, awards and recognition, and SmartBear’s commitment to ethical practices, diversity, and equal opportunity.

SmartBear posits that quality drives great software and offers AI-infused solutions across the software development lifecycle, including Swagger for APIs, BugSnag for Observability, and Zephyr for Testing. Its tools provide visibility and automation to help teams deliver high-quality software faster and are trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is leading the productionization of Generative AI throughout the SDLC, integrating AI into existing products like QMetry, Reflect, and Swagger to drive greater customer value and growth velocity. The Junior Software Engineer role focuses on building new products and services, including an MCP framework with Agentic AI offerings, validating new use cases, ensuring a good end-user experience, performing code reviews, and delivering working code on time with post-production ownership. Required skills include 2–4 years of experience with TypeScript and Python, familiarity with backend frameworks such as Flask or FastAPI, interest or experience with LLM/agent systems, Docker and AWS deployments, GitHub, REST APIs, and strong collaboration and communication in English within an inclusive, globally distributed workplace that has won multiple industry awards.

The role is for an associate software developer in Athens on a 15‑month fixed‑term contract to cover a team member's parental leave within Adaptavist's Development Services. Adaptavist focuses on innovative, robust software solutions that create value for clients across ecosystems such as Atlassian, monday.com, GitLab, and AWS. You will collaborate with consultants, developers, and project managers via Slack, email, and Jira, and work with the team to design, implement, and test robust software while solving complex problems. You will perform code peer reviews, write automated tests at unit, integration, and functional levels, drive code quality, troubleshoot builds and deployments, and document technical designs. You will also assist with support escalation.

- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where the company has a legal entity, giving people more control over family, personal goals, and other priorities. - The Sr. Principal Enterprise Delivery Manager is a senior leader who translates strategy into disciplined execution across many teams and shapes how the company delivers complex migrations. - The role serves as the primary executive-facing delivery leader for Atlassian’s largest, most complex customers, guiding them through cloud transitions and acting as a strategic advisor to CIO/CTO/CISO-level stakeholders. - It requires deep business and technical fluency and cross-functional collaboration with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering to navigate architecture, risk, performance guardrails, adoption planning, and AI features across multi-product architectures. - Key responsibilities include end-to-end migration strategy, risk management, governance, technical architecture understanding (APIs, webhooks, automation), delivery excellence, stakeholder communications, escalation management, team mentorship, and industry thought leadership.

Atlassian offers flexible work options—office, remote, or hybrid—so employees can balance family, personal goals, and other priorities, and it hires in any country where it has a legal entity. The Sr. Principal Enterprise Delivery Manager will lead Atlassian’s largest, most complex customer migrations to the cloud, acting as the primary executive-facing delivery leader and trusted advisor to CIO/CTO/CISO and other C‑suite stakeholders. This role requires proven experience in end-to-end cloud transformations, developing customer cloud strategies, and enabling adoption of cloud features (including AI), with the ability to translate strategy into disciplined execution across multiple teams. Key responsibilities include risk management, governance, technical architecture (APIs, webhooks, automation), stakeholder communications, and driving delivery excellence and accountability from discovery to go-live, along with mentoring and industry thought leadership. The position involves close collaboration with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—and staying ahead of industry trends to propose innovative cloud solutions for flagship customers.

Atlassian offers flexible work options and global hiring, and the Sr. Principal Enterprise Delivery Manager role is to guide the company's largest, most complex customers through cloud migrations. The role requires acting as a senior delivery leader and strategic advisor, blending business acumen with technical fluency while coordinating with cross-functional teams to manage architecture, risk, performance guardrails, and adoption (including AI). It emphasizes developing and influencing customer cloud strategies that align with C-suite objectives, regulatory constraints, and multi-product architectures, with a focus on data movement, system integration, and migration outcomes. Key responsibilities include executive-facing leadership for flagship customers, industry thought leadership, end-to-end migration strategy, risk governance, technical architecture, trusted-advisor duties, and disciplined delivery with clear milestones and accountability. Additional duties encompass stakeholder communications, escalation management, team mentoring, and staying ahead of industry trends to propose innovative solutions.

Atlassian supports flexible work locations and hires globally where it has a legal entity, giving employees control over personal priorities. The Sr. Principal Enterprise Delivery Manager leads Atlassian’s most complex cloud migrations, acting as a strategic advisor to C-suite stakeholders and driving delivery across multiple teams. The role requires translating strategy into disciplined execution and shaping company-wide cloud delivery, including AI adoption and data migration know-how. Key responsibilities include executive leadership for flagship customers, end-to-end migration strategy, risk management, governance, and a broad technical architecture and advisory remit. It also involves stakeholder communications, escalation management, team mentorship, and staying ahead of industry trends to propose innovative solutions.

Atlassian allows employees to work in the office, from home, or in a hybrid arrangement, and hires in any country where it has a legal entity. The Sr. Principal Enterprise Delivery Manager is responsible for guiding Atlassian’s largest and most complex customers through cloud migrations, acting as a strategic advisor and the delivery and governance lead. You bring business acumen and technical fluency, with proven expertise in cloud strategies and adoption of cloud features (including AI), and you understand data movement, system integration, and migration success or failure. Responsibilities include executive-facing leadership with CIO/CTO/CISO, defining end-to-end migration strategy, owning risk management, communicating technical architecture, and governing delivery with cross-functional teams while maintaining accountability and stakeholder communications. The role also requires industry thought leadership, escalation management for blockers, team mentorship, and ongoing monitoring of trends to propose innovative cloud solutions.

Atlassian supports flexible work arrangements and hires globally wherever it has a legal entity. The Sr. Principal Enterprise Delivery Manager is a senior leader responsible for guiding Atlassian’s largest, most complex customers through cloud migrations, acting as a strategic advisor and leading delivery and governance. You will collaborate with cross-functional teams (Sales, Solutions, Support, Product Management, Channel Partners, Engineering) to shape architecture, mitigate risk, ensure performance, and plan adoption, translating strategy into disciplined execution across many teams. Core responsibilities include executive-facing leadership for flagship customers, end-to-end migration strategy, risk management, technical architecture, trusted advisory, delivery excellence, stakeholder management, escalation, and team leadership. The role requires data-driven thinking, industry insights, and the ability to drive innovations in cloud adoption (including AI) while maintaining accountability and alignment with C-suite objectives.

The role is for a Solution Consultant with an ITSM focus in Atlassian’s Advisory Services Delivery team, and it requires you to be located in the UK or the Netherlands with no relocation support offered. The Advisory Services team is globally distributed and engages with large strategic and enterprise organizations to provide trusted advisory support, helping them achieve successful outcomes and maximize value from their Atlassian investment. It’s an individual contributor role, not managerial, focused on delivering technical guidance and aligning Atlassian products and practices with clients’ business goals to realize value and drive new use cases and markets. Responsibilities include collaborating with peers to define strategic outcomes, partnering with customers to solve business challenges, identifying expansion opportunities, developing deep industry and solution expertise, creating prescriptive technical content, and working with other Atlassian teams to advocate for customer needs, with up to 30% travel domestically and some international travel. The posting emphasizes impacting millions of users, a culture of hiring great people and trusting them, and the aim of helping customers unleash their teams’ potential and maximize their Atlassian investment.

Atlassian allows employees to choose office, home, or hybrid work, but this role must be based in the UK or the Netherlands and does not include relocation support. The role is within the globally distributed Atlassian Advisory Services team, which helps large strategic and enterprise customers maximize value from their Atlassian investments through trusted advisory. Atlassian is hiring an individual contributor Solution Consultant with an ITSM focus to provide expert guidance, not a managerial role. Key responsibilities include aligning with strategic outcomes, solving business challenges with Atlassian products and practices, identifying expansion opportunities, creating technical guidance, collaborating with cross-functional teams, and traveling up to 30% domestically (and sometimes internationally). The aim is to help customers unleash their teams' potential, showcase successes, expand the use of Atlassian technologies, and impact millions of users.

Atlassian offers flexible work locations (office, home, or hybrid) but requires the candidate to be located in the UK or the Netherlands, with no relocation support provided. The role is part of the globally distributed Atlassian Advisory Services team, which works with large strategic and enterprise organizations to maximize the value of their Atlassian investments. They are hiring a non-managerial Solution Consultant with an ITSM focus to deliver technical guidance and drive value realization for clients who purchased Advisory Services. Responsibilities include collaborating to align on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating technical content and prescriptive guidance, and advocating for customer needs across teams. The role may involve up to 30% travel domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian supports flexible work locations, allowing office, remote, or hybrid arrangements, but this role must be based in the UK or the Netherlands and relocation is not offered. The role is part of the globally distributed Atlassian Advisory Services Delivery team that works with major strategic and enterprise customers to help them maximize value from their Atlassian investments. They are hiring a non-managerial Solution Consultant with an ITSM focus to provide expert, scalable technical guidance and drive value realization for clients who have purchased Advisory Services. Responsibilities include collaborating with peers to align on strategic outcomes, partnering with customers to solve business challenges using Atlassian products and best practices, identifying expansion opportunities, and creating technical content and prescriptive guidance while advocating for customer needs across Atlassian teams. The role requires up to 30% travel domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of being distributed-first; this role is based in Poland and remote. The Migration Support team in Poland focuses on enterprise migrations as part of the Shift-to-Cloud mission, helping customers move from on-prem to Atlassian Cloud. In this role you’ll work directly with customers to migrate their Atlassian products from server to cloud, ensuring a smooth transition and providing migration updates. You’ll grow technically through a mix of advanced support and customer-facing work, while engaging cross-functional teams (CSM, EAs, Devs) and contributing to the knowledge base and release readiness. The team emphasizes delivering customer impact, accountability, problem-solving, and aiming to positively affect millions of Atlassian users.

Atlassian supports flexible work arrangements, allowing office, remote, or hybrid setups, and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company; the role is remote-based in Poland for candidates eligible to work there. The future team is made up of talented, technical individuals who are excited to build Atlassian's service offering and customer experience, challenge one another, and hold themselves accountable for customer success. The Migration Support team is expanding in Poland, focusing on enterprise migrations as part of the Shift-to-Cloud mission to move customers from on-prem to Atlassian's cloud platform. In this role you will directly work with customers to migrate Atlassian products from server to cloud, handle calls for updates, and balance technical work with customer-facing responsibilities to help ensure a smooth transition. You will engage support teams across regions and functions (CSM, EAs, Devs), contribute to knowledge base creation and review, participate in release readiness activities, and tackle challenging technical situations to achieve the best migration outcomes for customers.

Atlassian offers a distributed-first, flexible work model where teammates can work from an office, home, or a mix, with virtual interviews and onboarding, and roles remote but based in the UK or Poland. The Senior Enterprise Delivery Manager leads large, complex customer cloud migrations as a primary strategic advisor and technical consultant, guiding adoption of cloud features including AI. You’ll collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architecture, risk, performance guardrails, and adoption planning, combining business acumen with technical fluency. Responsibilities include end-to-end migration strategy, risk management with readiness assessments and remediation, and technical governance from discovery to go-live, along with acting as a trusted advisor to senior leadership and driving disciplined delivery. Additional duties involve driving accountability, stakeholder and escalation management, and staying ahead of industry trends to propose innovative solutions for business challenges.

Zendesk is hiring a Manager of Customer Success to lead up to 10 CSMs in the high and medium touch segments, with the goal of making customers successful, increasing retention, and turning them into advocates. The role requires building a team that blends financial acumen, technical product knowledge, and data-driven experimentation, led by a people-first leader who fosters learning and continuous reinvention. The overarching objectives are to maximize team performance and customer outcomes, cultivate AI fluency within the team, and contribute to the Japan and APAC GTM strategy, including leading an AI-first revolution in success. Key responsibilities include hiring and developing the team, accelerating product and AI proficiency, setting clear goals and KPIs, attending customer meetings, coaching with Gong, and managing churn, expansion, forecasting, and cross-functional initiatives with strong operational discipline. Requirements include 9+ years in Customer Success or related roles with 5+ years of people management, strong AI/data and financial acumen, cross-functional collaboration, data-driven decision making, adaptability, and a hybrid in-office/work-from-home arrangement; Zendesk is an equal opportunity employer committed to diversity.

- The Enterprise Account Executive - CEE (Poland, Czechia, Hungary) will join Zendesk's EMEA Central team to drive new logo acquisitions and expand high-value CX, CCaaS, and AI transformation opportunities across enterprise verticals in the region. - Responsibilities include driving top-line growth, creating quarterly territory and account plans, maintaining a robust pipeline and accurate forecasts, leading complex multi-threaded sales cycles, securing executive sponsorship, collaborating with internal teams, articulating Zendesk’s value, closing complex deals, staying current on solutions and trends, and traveling for in-person meetings. - Ideal candidates have 10+ years of B2B SaaS sales to enterprises in Poland, Czechia, Slovakia, and Hungary, with CX/CCaaS/CRM/ITSM experience as a plus, a proven quota-attainment record, success in winning new business, multi-stakeholder value-based selling, and strong executive-level presentation and ROI skills; fluent in Polish, with Czech or Hungarian a plus. - Compensation ranges from zł622,000 to zł934,000 base with an OTE of zl622,000–zl934,000 (50/50 base/commission), plus potential bonuses and benefits as offered. - Zendesk emphasizes a hybrid, inclusive workplace and is an equal opportunity employer committed to diversity and inclusion, notes that AI may screen applications, and provides accommodations for applicants with disabilities.

Zendesk is seeking a Senior Frontend Software Engineer for the Support Views UI team to build intuitive, scalable frontend features for Zendesk Support using React, Redux, TypeScript, and GraphQL, while collaborating with backend engineers to ship end-to-end product capabilities. You’ll design and implement data-driven UIs for configuration, data mapping, sync visualization, and workflow automation, optimize performance and accessibility, and participate in system design, code reviews, and mentorship within a cross-functional, agile environment. Basic qualifications include 5+ years of frontend experience, expert-level JavaScript/TypeScript/React/Redux skills, experience with REST or GraphQL APIs and frontend testing tools, and a solid foundation in HTML/CSS and accessibility. Preferred qualifications include experience with enterprise SaaS or multi-tenant platforms, data-intensive admin or workflow UIs, familiarity with Ruby on Rails/MySQL, and interest in CI/CD, AWS/Kubernetes, observability tools, plus mentoring or technical leadership. The role offers a Poland-based annualized salary range of zł257,000–zł385,000 with potential bonuses and incentives, a hybrid work arrangement requiring some in-office days, and Zendesk’s commitment to diversity and inclusion along with AI screening and accommodations for applicants with disabilities.

The position is a quota-carrying AI Sales Specialist at Zendesk, responsible for growing adoption of the AI product suite in the EMC segment of the AMER region, working alongside Core Account Executives to prospect, demo, and close deals. Key duties include owning sales quotas, partnering with the core sales team to plan and execute strategies to generate revenue from both existing Zendesk accounts and new business. In customer engagement, the role builds relationships, uses a value-based selling approach to align the Zendesk AI portfolio with client goals, leads approved AI proof-of-concepts, and collaborates with the AI Success team to identify expansion and cross-sell opportunities, while supporting ARR optimization through commercial modeling. The role also acts as an AI solutions expert, owning enablement initiatives for the territory, ensuring product updates, sales plays, and market insights are communicated to Core AEs, and requiring deep knowledge of the AI Agent portfolio and AI technologies for contact centers. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), strong communication skills, willingness to travel, plus compensation details of US OTE $226,000–$340,000 with a 60/40 base/commission mix (potential bonuses), a hybrid in-office/remote schedule, and Zendesk’s commitment to equal opportunity and inclusion.

The Senior Engagement Manager at Zendesk leads high-value client engagements with strong leadership, strategic thinking, and advanced project management, while mentoring junior team members. Key responsibilities include acting as the lead client contact (including C-suite relationships), delivering complex projects on scope, time, budget, and quality, refining delivery methodologies, managing risks, providing strategic oversight, and collaborating cross-functionally with sales, product, and marketing, plus supporting business development. Qualifications require 5+ years in client-facing roles in consultancy or professional services with significant leadership, the ability to manage multiple complex engagements, excellent communication, and proficiency with project management software and CRM tools; travel up to 25% (average 0-10%) and 1-2 days per week in the office with flexible timing. Preferred skills include relevant certifications (PMP/PRINCE2), SaaS implementation experience, and the ability to excel under pressure in a fast-paced environment. The role offers a US base salary range of $117k-$175k with potential bonuses and benefits, a hybrid work model, and Zendesk's commitment to equal opportunity, diversity and inclusion, AI screening for applications, and accommodations for applicants with disabilities.

Zendesk is a leading tech company that builds customer-experience software used by brands like Airbnb, Uber, Slack, and OpenTable, and it emphasizes ongoing innovation. The Revenue Operations Analyst role will support commerce-to-cash processes and professional services billing, acting as a self-starter with a strategic leadership mindset to ensure deals align with finance policies and business goals. Key responsibilities include billing professional and managed services accurately, transitioning billing processes to the AMER region, reviewing Service Orders, advising on nonstandard deals, onboarding new sales hires, providing ticketing support, ensuring correct invoicing, and driving process improvements and SOX compliance. Requirements include a bachelor’s in business or finance, 2+ years of cross-functional experience, strong communication skills, SaaS subscription billing experience, understanding of T&M and milestone billing, and familiarity with G-Suite, Salesforce (SFDC) and CPQ, and Zuora a plus. The role is hybrid and based in Mexico City or Estado de Mexico, with Zendesk highlighting an inclusive culture, equal opportunity employment, and accommodations upon request, including AI screening where applicable.

airfocus, a Lucid Software company, is highly rated (Kununu Top 5%, Glassdoor 4.8/96% recommendation) and is a globally growing modular product management and roadmapping platform used by customers like Ricoh, Good Year, and Wago. The company is hiring a Senior Product Manager to lead EMEA product teams and influence how modern product organizations operate in an AI-powered software era, collaborating with co-founder Malte Scholz and US-based colleagues. Responsibilities include owning product areas, driving discovery and delivery, translating strategy into concrete initiatives, re-imagining collaboration across Jira workflows, shipping high-quality features (including AI-powered capabilities), and mentoring other product managers while aligning with regional and cross-functional partners. Requirements: 4+ years in software product management (preferably B2B SaaS), a track record of improving core metrics, strong problem identification and trade-off skills, ability to validate hypotheses with qualitative and quantitative methods, and excellent communication across engineers, design, Sales, CS, executives, and customers. Preferred qualifications include experience shipping AI-powered features and hands-on use of AI tools to accelerate discovery, synthesis, prioritization, and specification; and fluency in English.

airfocus, a Lucid Software company, is recognized as a top-rated organization by Kununu (TOP 5%), with a 4.8 Glassdoor rating and 96% recommendation, counting clients like Ricoh, Good Year, and Wago among its users. It is described as the world’s first modular product management and roadmapping platform and is growing across continents with a strong team. The company is hiring a Senior Product Manager to lead EMEA product teams, collaborating with co-founder and Head of Product Malte Scholz in Hamburg and US-based partners to help product organizations operate effectively in an AI-enabled era. Responsibilities include owning day-to-day product direction, driving discovery, translating strategy into initiatives, shipping AI-powered features, using AI tools in PM workflows, mentoring other PMs, and coordinating with Product Marketing, Sales, and Customer Success. Requirements include 4+ years of B2B SaaS product management, a proven track record of improving core metrics, strong product sense and communication, and the ability to validate hypotheses with qualitative and quantitative methods; preferred qualifications include experience shipping AI-powered features and hands-on use of AI tools.

Lucid Software seeks a Sr. Manager, Business Development to shape the company’s partner and platform strategy and drive measurable business impact through strategic relationships. The role is fully remote or hybrid near South Jordan, UT or Raleigh, NC and reports into the Product organization with close proximity to executive leadership, emphasizing cross-functional collaboration over pure deal-making. Key responsibilities include owning strategic technology partnerships with top providers (Google, Microsoft, Atlassian, Slack, OpenAI, Anthropic), evaluating integration opportunities, and building/co-sell and referral GTM partnerships. You’ll translate partner insights into roadmap priorities, orchestrate multi-threaded executive relationships, and collaborate across Product, Engineering, Marketing, Sales, and RevOps to align pipelines, track performance, and drive partner-influenced revenue. Requirements include 5+ years in BD/partnerships/product/strategy in B2B SaaS, strong product sense, relationship-building, excellent communication, and cross-functional leadership; preferred qualifications include GTM program experience, PM background, platform partnerships with major tech vendors, multi-threading executive engagements, and an MBA.

Lucid Software is a leader in visual collaboration offering a hybrid role in Raleigh, NC, that combines remote work with in-person collaboration two days a week, and a culture that values teamwork, innovation, empowerment, and inclusion. The role is a junior business systems administrator focused on optimizing the Salesforce-Marketo integration and other GTM systems to ensure clean, reliable lead processing and scalable data flow into Salesforce. Responsibilities include designing and testing scalable integration solutions, researching new architecture tools, managing lead routing and data synchronization, and partnering with Marketing Ops to translate requirements into technical specifications. Requirements include 2-4 years of Salesforce administration experience in a SaaS GTM environment, strong communication and project-management skills, a curious and solution-oriented mindset, and the ability to analyze complex business processes. Preferred qualifications include 1-2 years of experience with Marketo or other marketing platforms, SQL/data analysis skills, cross-department coordination experience, familiarity with connected business applications, and Salesforce certifications.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology. The role is hybrid, based in South Jordan, UT with in-person collaboration two days per week (Tuesday and Thursday). The position sits on the Business Systems team to optimize the Marketo-Salesforce integration and other GTM systems, ensuring clean, reliable lead processing into Salesforce to support marketing objectives, while maintaining a stable, scalable lead routing architecture. Responsibilities include applying technical expertise to design and test scalable solutions, exploring new architecture tools, and driving clear cross-functional communication and project management from requirements to delivery. Requirements include 2-4 years of Salesforce administration in a SaaS GTM environment, strong communication and PM skills, ability to analyze Lead Routing/Attribution, and preferred experience with Marketo, HubSpot, MarketingCloud, Pardot, SQL, cross-department coordination, and Salesforce certifications (#LI-DA1).

SmartBear emphasizes quality software and HaloAI-driven visibility and automation, serving 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Financial Analyst for Zephyr in the Atlassian Marketplace will provide data-driven financial analysis and forecasting for Zephyr products, inform strategic investments, pricing, and retention, and collaborate with GTM, product, and engineering to optimize financial performance. Responsibilities include maintaining financial models for billing forecasting and ARR growth, analyzing product performance and marketplace dynamics, owning Atlassian Marketplace reporting and KPIs, and partnering with Sales, Marketing, Product, and the Atlassian Marketplace team to remove friction and inform renewals and usage insights. Requirements include 5+ years of SaaS/marketplace financial analysis, advanced Excel and financial systems skills, experience with billing and ARR forecasting, the ability to communicate insights to senior leaders, and cross-functional collaboration; knowledge of Atlassian Marketplace metrics is a plus. Benefits and compensation include career growth, an inclusive culture, hybrid work, and equal opportunity employment, with a base salary range of $90,000–$100,000 USD plus potential bonuses and total rewards, plus a generous benefits package and flexible time off.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, ReadyAPI, and Zephyr, trusted by over 16 million users across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The company seeks a Product Marketing Manager for its Atlassian-focused Zephyr and QTM4J product family to showcase their value in Jira and as enablers of AI-powered test automation with SmartBear AI. You will lead cross-functional go-to-market plans, develop positioning and messaging, enable sales and partners, create technical and business content, and track metrics demonstrating adoption and ROI, while collaborating with product, engineering, sales, and Atlassian marketplace teams in the US time zone. Basic qualifications include 6+ years of B2B technology marketing, experience with Agile/DevOps and software testing, and a proven ability to launch enterprise software with cross-functional teams; preferred candidates have Atlassian ecosystem or testing-solution experience and a track record of SaaS or marketplace launches. SmartBear emphasizes career growth, an inclusive culture, a global presence with multiple offices, awards, and a strong commitment to diversity and equal opportunity employment.

Refined is hiring a Data Engineer in Malmö (hybrid) to build and own the analytics data platform that enables data-informed decisions across Product, Customer Success, Marketing, and Finance. The role covers end-to-end analytics work—from data ingestion and modeling to quality, adoption, and enabling self-serve access—via designing core data models and ensuring reliability. You’ll collaborate with Product, Engineering, and the CFO in a trust-based, cross-functional environment focused on quality and outcomes. Key requirements include 2–4+ years in analytics or data engineering, strong SQL (dbt preferred), data modeling (dimensional), Python, and the ability to translate business context into technical solutions; nice-to-haves include GCP/BigQuery, dlt, Looker, Pulumi, and data-literacy coaching. Refined is a 70-person SaaS company with flexible/hybrid work, transparent salary bands of 50k–60k SEK depending on experience, a global team, and a culture centered on impact, autonomy, and continuous learning.

Refined is hiring a Design Lead in Malmö (hybrid) with a salary of 58,000–66,000 SEK per month to own design excellence, develop designers, set clear standards, and keep the product experience coherent as the company scales. The role leads the Product Design team, partners with the Head of Product, and establishes design systems and review practices while acting as the final design decision-maker when alignment is unclear or trade-offs are complex. In the first year you’ll build strong cross-functional relationships, define and communicate a quality bar, improve ownership and consistency among designers, and reduce UX debt while making design a credible partner in product discovery and planning. Must-haves include experience leading and developing product designers, scaling design practices, strong design judgment, and collaboration with Product and Engineering leadership; nice-to-haves include enterprise SaaS experience and influencing product vision at the leadership level. About Refined: a ~70-person global SaaS company focused on Atlassian tools, valuing autonomy and impact, with flexible hybrid work and transparent salary bands; recruitment involves a rolling process with pre-screening via Alva Labs, two interviews, and an offer if there’s a mutual fit.

Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, and is expanding from an Atlassian-focused strategy to support Jira, Confluence, Monday.com, Azure DevOps, ServiceNow, and Asana. The Manager of Implementation Methodology will design, standardize, and operationalize Tempo’s multi-platform implementation and onboarding frameworks, focusing on partner-delivered outcomes, with initial hands-on validation and long-term continuous improvement. Key responsibilities include creating end-to-end implementation playbooks, defining delivery phases and governance, establishing project management rigor, and developing partner-ready delivery kits, templates, SOW guidelines, and project plans. The role also covers partner enablement—training, readiness criteria, and certification-style programs—and ongoing process refinement based on feedback and evolving product capabilities. Ideal candidates have 5–7+ years in professional services or related fields, experience formalizing implementation methodologies, strong program management skills, and the ability to operate as a hands-on contributor in evolving environments, with a focus on clear delivery guidance and collaboration.

Tempo is a leading, award-winning Atlassian Marketplace vendor serving over 30,000 customers worldwide, and it offers integrated time management, resource planning, and budget management tools built with automation and machine learning to streamline time logging. The company aims to give team leads and executives deep insights into how time is used so they can plan, manage, and deliver results, acknowledging that time is finite and valuable. Tempo is looking for a results-driven Account Executive to manage the full sales cycle, collaborating with cross-functional teams to understand customer needs and drive revenue through tailored solutions. Key responsibilities include prospecting, conducting product demonstrations, managing the sales pipeline, negotiating contracts, building long-term client relationships, ensuring onboarding and customer success, and staying informed about market trends. Requirements include 3+ years in sales, BD, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience, and a bachelor’s degree preferred, with Tempo offering a remote-first culture, flexible schedules, generous benefits, unlimited vacation, and equal opportunity employment.

Tempo is a leading Atlassian Marketplace app vendor serving 30,000+ customers, focusing on time management, resource planning, and budgeting, using automation and machine learning to streamline time logging and provide executives with deep insights. The company is seeking a results-driven Account Executive to manage the full sales cycle, work with cross-functional teams to understand customer needs, and drive revenue through tailored solutions. Key responsibilities include prospecting, product demonstrations, pipeline management, contract negotiations, building long-term client relationships, onboarding coordination, and staying up-to-date on industry trends. Requirements include 3+ years in sales or related roles, a proven quota track record, strong communication and negotiation skills, CRM experience (e.g., Salesforce, HubSpot), the ability to thrive in a fast-paced environment, and a preferred Bachelor’s degree in Business or Marketing. Tempo offers a remote-first, flexible work culture across the US, UK, and Canada, generous benefits (including unlimited vacation and training reimbursement), and an inclusive, equal-opportunity employer stance.

Tempo Software is a leading Atlassian Marketplace app vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management with automation and ML to streamline time logging and provide leadership insights. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue growth through tailored solutions. Responsibilities include prospecting and qualifying leads, delivering product demos, managing the sales pipeline, negotiating contracts, and building long-term client relationships to support onboarding and success. Requirements are 3+ years in sales/BD/AM, a proven quota track record, strong communication and CRM skills, ability to thrive in a fast-paced environment, and a preferred Bachelor's degree in a related field. Tempo promotes a remote-first culture with flexible schedules and international team locations, offers perks like unlimited vacation, training and WFH reimbursements, and a commitment to equal opportunity and inclusive hiring with resumes in English.

Atlassian offers flexible work options (office, home, or hybrid) and supports employees’ personal goals, with hiring possible in any country where the company has a legal entity. The role emphasizes collaborating with Advisory Services to align on strategic outcomes for delivering exceptional customer service, and partnering with customers to solve business challenges using Atlassian products, practices, and solutions. It requires identifying opportunities for service and product expansion within a client’s organization, cultivating deep industry and solution expertise, and leading complex engagements using a System of Work across two or more Atlassian solution areas. The position drives global internal initiatives, delegates to Solution Consultants while owning client outcomes, and develops innovative technical content and enablement to enhance the team’s ability to drive customer success. It also involves cross-organization engagement to influence advocacy and innovation for large enterprise customers, with travel up to 30% domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees’ personal priorities. You collaborate with peers in Advisory Services to align on strategic outcomes and partner with customers to solve business challenges using Atlassian products, practices, and solutions. You identify opportunities for service and product expansion within a client’s organization and cultivate deep industry and solution expertise, staying current with evolving best practices. You lead complex customer engagements using a System of Work approach, drawing on expertise across two or more Atlassian solution areas, and drive global internal initiatives that influence Advisory Services and partner organizations. You delegate effectively to Solution Consultants while owning client outcomes, develop comprehensive technical solution content and tailored enablement, influence engagement and advocacy for large enterprise customers, and spend up to 30% of time traveling domestically or internationally for events.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity, giving employees more control over family and personal goals. Collaboration with Advisory Services focuses on aligning on strategic outcomes to deliver exceptional service and partnering with customers to solve business challenges using Atlassian products and solutions. The role includes identifying opportunities for service and product expansion, building deep industry expertise, and leading complex customer engagements with a System of Work across multiple Atlassian solution areas. It also involves driving global internal initiatives, delegating to Solution Consultants while owning client outcomes, and creating innovative technical content and tailored enablement to boost customer success. The work aims to influence engagement with large enterprise customers across Atlassian, with travel up to 30% domestically and sometimes internationally for internal and customer-facing events.

Atlassians can choose where they work—office, home, or a hybrid—and Atlassian hires in any country with a legal entity, giving employees more control over family, personal goals, and other priorities. They collaborate with peers in Advisory Services to align on strategic outcomes that deliver exceptional service to customers. They partner with customers to solve business challenges and achieve internal goals through Atlassian products, practices, and solutions, and identify opportunities for service and product expansion within a client organization. They cultivate deep industry and solution expertise, stay up-to-date with evolving best practices, lead complex customer engagements using a System of Work approach across two or more Atlassian solution areas, drive global internal initiatives, delegate effectively to Solution Consultants while maintaining ownership of client outcomes, and develop comprehensive technical solution content and tailored enablement. They reach into all parts of Atlassian to influence engagement, advocacy, and innovation for its largest enterprise customers, and may travel up to 30% of the time domestically and internationally for internal and customer-facing events.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company serves over 300,000 customers worldwide and works with major teams like NASA, Nike, Pixar, and Tesla to advance software and collaboration; the Solutions Sales Executive team is seeking a seasoned professional to lead Jira Service Management sales in Japan. The role reports to the Enterprise Sales Manager - Japan and will identify and close new business, driving revenue growth for Jira Service Management in the Japanese market. Responsibilities include developing and executing a territory sales strategy, maintaining funnel visibility, collaborating with cross-functional teams, representing Jira Service Management at industry events, providing forecasts, and coordinating with Atlassian partners. Requirements include at least 7 years of sales experience in technology, IT service management familiarity preferred, strong communication skills, the ability to independently drive GTM in Japan, fluent Japanese (English preferred), and an invitation to apply if you’re passionate about bringing Jira Service Management to Japan.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews as part of its distributed-first approach. The company serves over 300,000 customers worldwide and supports major brands like NASA, Nike, Pixar, and Tesla through software and collaboration. It is seeking a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. Responsibilities include developing and executing a sales strategy, managing funnel and territory status, collaborating with cross-functional teams, representing the product at industry events, forecasting, and managing partner relationships. Requirements include a minimum of 7 years in tech sales with a proven track record, familiarity with IT/service management, strong communication skills, the ability to drive GTM independently in Japan, fluent Japanese (English preferred), and an invitation to apply.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, serving over 250,000 customers with collaboration and productivity software. The Solutions Engineering team focuses on value selling and a collaborative, knowledge-sharing culture, and the role is high-impact, centered on cloud and AI transformations. The Senior Pre-Sales Solutions Engineer for Enterprise will serve as the senior SE for Nordic and Benelux opportunities, partner with account executives, mentor other SEs, set the standard for technical excellence and customer impact, and lead by example. Responsibilities include engaging with customers to uncover needs, delivering compelling value-based demonstrations, guiding technical requirements through the sales cycle, and sharing feedback to influence the roadmap. About you: enterprise pre-sales experience, strong communication and presentation skills across technical and business stakeholders, strategic problem-solving, ownership and a growth mindset, with a bonus for fluency in Danish, Swedish, or Norwegian.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. They serve over 250,000 customers worldwide with collaboration and productivity software, and their Solutions Engineering team focuses on value selling. The Senior Pre-Sales Solutions Engineer for Enterprise in the Nordic and Benelux territory leads complex deals, mentors other SEs, and sets the standard for technical excellence and customer impact. Responsibilities include partnering with account executives, engaging with customers to uncover needs, delivering value-based demos, guiding technical requirements, and providing feedback to influence product roadmap while fostering collaboration. Requirements include Enterprise pre-sales experience, strong communication and presentation skills, strategic problem solving, ownership mentality, growth orientation, and a bonus for fluency in Danish, Swedish, or Norwegian.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, serving over 250,000 customers with collaboration software. The Solutions Engineering team focuses on value selling, teamwork, knowledge sharing, and helping customers see how Atlassian products solve real business challenges. The Senior Pre-Sales Solutions Engineer for Enterprise will lead as the senior SE for Nordic and Benelux opportunities, win strategic deals, and mentor other SEs. Responsibilities include partnering with account executives, engaging with customers to uncover needs, delivering compelling value-based demos, guiding technical requirements, and feeding feedback to influence the product roadmap. Requirements include enterprise pre-sales experience, excellent communication and presentation skills for both technical and business stakeholders, strategic problem solving, ownership, and a growth-minded, collaborative mindset, with a bonus for fluency in Danish, Swedish, or Norwegian.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews as part of being distributed-first. The company serves over 300,000 customers and helps organizations like NASA, Nike, Pixar, and Tesla, and its Solutions Sales Executive team is hiring to lead Jira Service Management sales in Japan. The role involves developing and executing a sales strategy to grow Jira Service Management in Japan, defining territory vision, and regularly reporting funnel, account, and resource status. You’ll collaborate with cross-functional teams and partners, represent Jira Service Management at events, and provide forecasts to senior management in Japan. Requirements include at least 7 years of technology sales experience with a proven track record, familiarity with IT service management, strong communication skills, ability to drive GTM campaigns with partners, and Japanese fluency (English preferred).

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires worldwide, with virtual interviews and onboarding as part of its distributed-first approach. The company serves over 300,000 customers and is looking for a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. The role entails developing and executing a sales strategy to drive Jira Service Management revenue in Japan, defining territory vision, managing funnel and status, and collaborating with Account Executives, Marketing, Customer Success, and Product to ensure customer satisfaction. It also involves representing Jira Service Management at industry events and conferences, providing accurate forecasts, and working with Atlassian and partner networks from IT service providers to other firms. Required qualifications include at least 7 years of sales experience in technology, familiarity with IT service management, excellent communication skills, the ability to independently drive GTM campaigns in Japan, and fluency in Japanese (business English preferred).

The Senior Manager, Professional Services Delivery – Japan leads Miro’s Professional Services in Japan, overseeing MOST, Implementation, Advisory, and TAM, and manages Innovation Architects, Technical Architects (including AI), Implementation Consultants, and Technical Account Managers with autonomy to tailor programs for the Japanese market. The role is the primary escalation and decision authority for Japan and contributes to global PS outcomes while ensuring delivery programs reflect Japanese market expectations and cultural nuances. Responsibilities include people leadership and talent development, setting high standards, coaching practitioners to become trusted advisors, partnering with People leadership on hiring, and owning regional capacity planning, delivery readiness, and the regional adaptation of global programs in collaboration with Sales, Customer Success, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high‑performing local team with clear growth paths, effective adaptation of global programs to regional realities, and alignment with Sales and Customer Success, with tangible revenue contributions. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and autonomous operation in fast-changing environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, familiarity with high-touch enterprise delivery, adapting global programs, and an AI-first mindset, with Miro offering a competitive equity package, comprehensive benefits, learning allowances, English lessons, travel allowances, and a diverse, inclusive culture.

The Senior Manager, Professional Services Delivery – Japan is the senior PS leader in Japan, responsible for all PS delivery motions (MOST, Implementation, Advisory, TAM) and for leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with high autonomy. The role evolves global programs to reflect Japanese market expectations, cultural nuances, and regional growth, and serves as the primary escalation and decision authority for Japan while contributing to global PS outcomes. Key responsibilities include people leadership and talent development, regional capacity planning, delivery governance, collaboration with Sales and Customer Success, Product, and partners, and adapting global programs to regional realities while maintaining high quality. Success in 6–12 months means trusted, stable delivery across Japan with strong customer feedback, a high-performing local team with clear growth paths, and strong alignment with Sales and CS, plus tangible contributions to PS revenue performance. Required experience includes 8+ years in Professional Services or Enterprise SaaS with proven leadership of senior practitioners, strong delivery governance, and bilingual fluency in English and Japanese; preferred experience in Japan, an AI-first mindset, and the role offers competitive equity, benefits, learning allowances, and other perks, reflecting Miro's culture and mission.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions for Miro in Japan (MOST, Implementation, Advisory, and TAM), directing Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers with autonomy while evolving global programs to fit Japanese market expectations. Key responsibilities include direct people leadership and talent development, setting professional standards, coaching practitioners as trusted advisors, partnering on hiring and succession, and owning regional capacity planning and delivery readiness to support renewals and growth. The role collaborates cross-functionally with Sales, Customer Success, and Product, tailoring global programs to Japan’s needs, coordinating with partners as needed while upholding quality, and contributing Japan-specific insights to global PS strategy. In the first 6–12 months, success means a trusted, stable delivery motion in Japan with strong customer feedback, a high-performing local team with clear growth paths, and effective adaptation of global programs aligned with Sales and CS. Required: 8+ years in Professional Services/Consulting/Enterprise SaaS, proven leadership of senior practitioners, strong delivery governance, and fluency in English and Japanese; Preferred: prior PS leadership in Japan, experience with high-touch enterprise delivery, local program adaptation, and an AI-first mindset; plus a competitive equity package and comprehensive benefits.

Miro's Professional Services helps enterprise customers adopt and scale the Innovation Workspace, with MOST and one-time engagements; Japan is a fast-growing, high-touch market that demands precision, trust, and deep partnership, making local leadership critical. The Senior Manager, Professional Services Delivery – Japan is the region's senior PS leader, responsible for all PS delivery motions (MOST, Implementation, Advisory, TAM) and leading Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and TAMs, with high autonomy and escalation authority to tailor global programs for the Japanese market. Key responsibilities include People Leadership and Talent Development (direct reports, standards, coaching, talent planning), Strategic & Operational work (capacity planning, delivery readiness, regional adaptation of global programs, and contribution to global PS strategy), and Cross-Functional Collaboration (strong partnerships with Sales, Customer Success, Product, and partners). In the first 6–12 months, success means trusted, stable delivery across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, alignment with Sales and CS, and tangible revenue contributions to global PS. Required experience includes 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven leadership of senior practitioners, strong governance and autonomous operation in fast-changing environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, familiarity with high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset.

Miro's Professional Services enables enterprise customers to adopt, scale, and innovate on the Innovation Workspace, offering MOST, Implementation, Advisory, and TAM; Japan is a fast-growing, high-touch market requiring local leadership and cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan, is the region's senior PS leader responsible for all delivery motions (MOST, Implementation, Advisory, TAM) and leads teams of Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with high autonomy and primary escalation authority for Japan. Key responsibilities include people leadership and talent development, capacity planning, delivering readiness, adapting global programs to Japanese market needs, and collaborating with Sales, Customer Success, Product, and partners, while contributing Japan-specific insights to global PS strategy. Success in 6–12 months means trusted, stable delivery across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, alignment with Sales and CS, and measurable revenue contribution to global PS. Required experience includes 8+ years in Professional Services or Enterprise SaaS, leadership of senior practitioners, strong governance and escalation skills, autonomous operation in fast-changing environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and an AI-first mindset, with a competitive equity package and benefits such as insurance, learning allowances, English lessons, and travel support reflecting Miro's collaborative, inclusive culture.

The Senior Manager, Professional Services Delivery – Japan leads Miro’s Professional Services delivery for Japan across MOST, Implementation, Advisory, and TAM, supervising Innovation Architects, Technical Architects (including AI), Implementation Consultants, and Technical Account Managers with high autonomy and serving as Japan’s primary escalation authority and contributor to global PS outcomes. Responsibilities include direct people leadership, setting high standards, coaching practitioners to be trusted advisors, influencing hiring and career development, and owning regional capacity planning, delivery readiness, and the adaptation of global programs to Japanese market needs while informing global PS strategy. The role requires strong cross-functional collaboration with Sales, Customer Success, Product, and partners to support growth, renewals, and customer confidence, while maintaining strict quality standards. Success in 6–12 months means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, and effective translation of global programs into regional realities plus clear alignment with Sales/CS and contributions to global PS revenue. Candidates should have 8+ years in professional services, consulting, or enterprise SaaS, experience leading senior practitioners, governance and escalation skills, and fluency in English and Japanese; preferred background includes prior PS leadership in Japan, familiarity with high-touch delivery, adapting global programs to local needs, and an AI-first mindset.

Miro’s Professional Services enable enterprise customers to adopt and scale the Innovation Workspace, with Japan identified as a fast-growing, high-touch market that requires local leadership, cultural fluency, and strong cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan, leads all PS delivery motions (MOST, Implementation, Advisory, TAM) and guides a team of Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers with high autonomy. Key responsibilities include people leadership and talent development, regional capacity planning and delivery readiness, delivering excellence to support renewals and expansion, adapting global programs to Japanese market realities, and collaborating closely with Sales, Customer Success, Product, and partners while upholding quality standards. Success in the first 6–12 months means trusted, stable delivery across Japan with strong customer feedback, a high-performing local team with clear growth paths, and tangible contributions to global PS strategy and revenue. Required experience includes 8+ years in professional services, consulting, or enterprise SaaS, proven leadership of senior practitioners, autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred qualifications include prior PS leadership in Japan, experience with high-touch enterprise delivery, ability to adapt global programs to local needs, and an AI-first mindset, with the role offering competitive equity and comprehensive benefits within Miro’s culture of belonging.

The Senior Manager, Professional Services Delivery – Japan leads all professional services delivery in the region (MOST, Implementation, Advisory, and TAM), directly manages a team of Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, and operates with high autonomy to tailor global programs to Japanese market expectations, cultural nuance, and growth needs. The role serves as the primary escalation and decision authority for Japan and contributes to global Professional Services outcomes, ensuring alignment with cross-functional teams and regional growth. Key responsibilities include direct people leadership and development, regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansion, and translating Japan-specific insights into global PS strategy while collaborating with Sales, Customer Success, and Product. Required: 8+ years in Professional Services/Consulting/Enterprise SaaS, proven experience leading senior practitioners, strong governance and escalation skills, ability to operate autonomously in fast-changing environments, and fluency in English and Japanese; Preferred: experience leading PS teams in Japan, familiarity with high-touch enterprise delivery, experience adapting global programs to local needs, and an AI-first mindset. Benefits include competitive equity, wellbeing and insurance provisions, health check reimbursement, learning allowances, English lessons, travel allowances, and Miro’s culture emphasizing belonging, collaboration, and inclusion.

The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for the Japan region, responsible for all PS delivery motions (MOST, Implementation, Advisory, TAM) and leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, operating with autonomy to evolve global programs for Japanese market expectations and growth. Key responsibilities include people leadership and talent development—directly managing the local team, setting standards for professionalism and customer engagement, coaching senior practitioners to be trusted advisors, and partnering with People leadership on hiring, performance management, and succession planning. Strategic and operational duties involve regional capacity planning and delivery readiness, supporting revenue outcomes through delivery excellence, identifying regional adaptation needs for global programs, and contributing Japan-specific insights to global PS strategy. Cross-functional collaboration requires partnering with Sales, Customer Success, and Product to support growth, renewals, and customer confidence, while coordinating with partners as appropriate and maintaining quality standards. Required and preferred experience include 8+ years in Professional Services, Consulting, or Enterprise SaaS with leadership of senior practitioners, strong governance and escalation skills, and fluency in English and Japanese; preferred: prior PS leadership in Japan, experience with high-touch enterprise delivery, and an AI-first mindset; benefits cover competitive equity, wellbeing and insurance, health check reimbursement, learning allowance, English lessons, and travel allowances.

The Senior Manager, Professional Services Delivery – Japan leads all professional services delivery in Japan (MOST, Implementation, Advisory, and Technical Account Management) and oversees Innovation Architects, Technical Architects (including AI), Implementation Consultants, and Technical Account Managers, with autonomy to adapt global programs to Japanese market expectations. Responsibilities include direct people leadership and talent development, setting high professional standards, coaching staff to be trusted advisors, partnering on hiring and performance management, and ensuring regional capacity planning and delivery readiness aligned with global strategy. The role collaborates cross-functionally with Sales, Customer Success, Product, and partners to support growth, renewals, and customer confidence, translating Japanese customer needs into program adaptations and acting as the primary escalation and decision authority for Japan. Required: 8+ years in Professional Services, Consulting, or Enterprise SaaS with experience leading senior practitioners, strong governance and escalation skills, ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred: prior leadership in Japan, familiarity with high-touch enterprise delivery, experience adapting global programs, and an AI-first mindset. Benefits include a competitive equity package, wellbeing and health support, insurance, learning and development allowances (including English lessons), travel allowance, and Miro’s commitment to diversity, inclusion, and privacy policies.

At Appfire, you choose how you work—remote-first, flexible time off, and opportunities to grow on your own terms, with a culture that supports personal life, hobbies, and well-being. The role is Director of Product Management, responsible for maximizing the business and customer impact of one or more applications, leading a team of product managers, and bridging strategic vision with hands-on problem solving across time zones. Key duties include developing system-wide product strategies, defining roadmaps, portfolio alignment with goals, cross-functional collaboration, mentorship, data-driven decision making, and engaging with engineering on technical details. Required qualifications include strong hands-on product management experience, leadership, systems thinking, strategic vision, communication, and a willingness to dive into details; nice-to-have experience managing multiple lifecycle stages or many products. Appfire offers equity and a suite of benefits (home office, learning platform, language courses, PTO, healthcare, volunteering, indefinite contract), and its global reach is complemented by CSR focus, security certifications, awards, and a commitment to equal opportunity.

Appfire champions a flexible, remote-first culture where you choose where you work, how you balance life, and have access to learning and internal mobility to grow. The role, Director of Product Management, focuses on maximizing business and customer impact of applications, leading product managers, and driving long-term, systems-based strategies with hands-on capability across time zones. Responsibilities include systems thinking, defining vision and roadmaps, portfolio alignment, cross-functional collaboration, leadership and mentorship, and data-driven decision making, with requirements of proven PM leadership, strategic and technical acumen, and strong communication; multi-product experience is a plus. Benefits include equity, a remote-work allowance, Appfire University, 25 days PTO, reduced summer hours, flexible holidays, private healthcare, sport allowance, and CSR volunteering days. Appfire is a 850+ employee, 28-country, remote-first company serving 20,000+ customers including 55% of the Fortune 500, with a strong partner channel, ISO and SOC certifications, CSR commitments via Pledge 1%, and industry recognition for growth and culture.

Appfire is a remote-first, people‑centered company that supports flexible work locations, work-life balance, and growth on your terms, backed by learning resources and internal mobility. It’s seeking a Marketing Campaign Manager to plan and execute high‑impact, multi‑channel campaigns that drive awareness, engagement, and pipeline growth, collaborating across Marketing, Product, and Sales in an agile environment. The role involves campaign strategy and planning, cross-functional collaboration, performance tracking, lead management, and budget oversight, with clear KPIs and ongoing optimization. Required qualifications include 5+ years in marketing with 3+ in campaign management or demand generation, experience building integrated programs across channels, knowledge of the sales funnel, agile tooling, and Martech stacks, with B2B SaaS experience preferred. Appfire highlights include employee equity and extensive benefits, CSR programs, a global team of 850+ in 28 countries, strong security certifications (ISO 27001/27017, SOC 2), and recognition for growth and culture, all while upholding equal opportunity employment.

Appfire highlights a flexible, remote-first culture where you choose how and where you work, balance life with flexible time off, and pursue growth through online learning, leadership programs, and internal mobility. The company is hiring a Senior Software Engineer to design, build, and maintain Jira Cloud apps on Atlassian Forge, with remote work possible from Bulgaria and reporting to the Engineering Manager on the Jira Cloud Apps Team. Responsibilities include designing and implementing high-quality React+TypeScript features on Forge, owning end-to-end product areas, collaborating with product managers and designers, conducting code reviews, and mentoring others. Requirements include 5+ years of frontend or full-stack experience, strong TypeScript/React skills, experience with cloud/serverless apps (Forge/AWS Lambda), REST APIs, CSS/SCSS and build tooling, Git, and Agile; nice-to-haves include Atlassian Forge/Connect, Jira APIs, automated testing, and AWS experience. Benefits include equity, a learning platform, CSR days, remote/work flexibility, 25 days of vacation, and an office in a LEED-certified building, along with ISO27001/SOC2 certifications and recognition; Appfire is an 850+ person, 28-country, remote-first company focused on empowering teams and partnerships.

Appfire is a remote-first company that promotes choosing how you work, flexible time off, and growth opportunities on a global team. The role is Senior Software Engineer for Jira Cloud Apps on Atlassian Forge, with a remote-from-Spain option, focusing on React+TypeScript, end-to-end ownership, performance, collaboration with product managers and designers, and mentoring. Requirements include 5+ years of frontend or full-stack experience, strong TypeScript/React, cloud/serverless experience (Forge/AWS), REST, CSS/SCSS, and modern build tooling, plus Agile/Scrum and Git; nice-to-haves include Forge/Connect, automated testing, AWS, and interest in developer tools. Benefits include equity, a 50€ monthly work-from-home allowance for 11 months, access to Appfire University, 25 days of paid leave, reduced summer hours, private healthcare, annual sports allowance, and three CSR volunteering days, along with an equal opportunity employer stance. Appfire spans 850+ employees in 28 countries, serving over 20,000 customers (including Fortune 500), with ISO 27001/27017 and SOC 2 certifications, a robust channel partner program, and CSR through Pledge 1%—all reflecting a people-first, award-winning culture.

Appfire emphasizes a people-first, remote-first culture that lets employees choose where and how they work, balance life with flexible time off, and grow through learning platforms and internal mobility. The role described is Principal Software Engineer for Appfire Flow, a Software Engineering Intelligence platform that connects data across the DevOps stack to surface actionable delivery insights and guide strategic architectural decisions. Requirements include 10+ years delivering complex software, full-stack expertise (Python/Java/React), cloud architecture experience (AWS/GCP/Azure), strong SQL and NoSQL knowledge, and a tendency to mentor others, with working English as a must. Benefits cover equity, home office and other allowances, learning resources, 26 paid leave days plus Wellness Days, private healthcare, life insurance, CSR-paid days, and indefinite employment from day one. About Appfire, the company is remote-first with 850+ employees in 28 countries, invests in CSR through Pledge 1%, serves over 20,000 customers including Fortune 500 firms, holds ISO 27001/27017 and SOC 2 certifications, and maintains a strong trust center and partner ecosystem.

Appfire champions a flexible, remote-first culture where employees choose where to work, balance life with flexible time off, and grow through learning platforms, leadership programs, and internal mobility. Appfire Flow is a Software Engineering Intelligence platform that connects data across DevOps tools like Git and Jira to surface actionable insights that help teams ship faster and stay aligned with business goals; the Principal Software Engineer guides architecture, strategy, and cross-functional execution to accelerate product impact. The role requires 10+ years of delivering complex software, full-stack skills (Python, Java, React), cloud architecture experience (AWS/GCP/Azure), strong SQL/NoSQL knowledge, mentorship, and English proficiency. Benefits include company equity, Appfire University, CSR paid days, remote-friendly scheduling, 25 days of vacation, transit and food vouchers, a new LEED-certified office, and security certifications (ISO 27001/27017, SOC 2), plus a broad partner network. Appfire is an 850+ person, 28-country, equal-opportunity, remote-first company recognized for growth and culture, with Pledge 1% involvement and a client roster including Netflix, Samsung, NASA, and others, supported by a robust channel program.

Appfire champions a remote-first, flexible work culture where you choose where you work, balance life with flexible time off, and grow through learning platforms, internal mobility, and collaboration with a global team. We are seeking an Engineering Manager who will drive business impact and technical excellence for products like BigPicture, 7pace Timetracker, and JMWE, leading engineers in the Acceleration or Core streams and owning one or more product roadmaps. You should have 7+ years of software development experience, including 3+ in leadership, with a product-oriented mindset, deep cloud literacy (GCP/AWS/Azure), experience with high availability and observability, and a proven ability to connect engineering work to measurable business outcomes. Responsibilities include strategic alignment, architectural leadership, improving delivery and observability, driving risk management, and developing the team through coaching and scalable processes, while collaborating with Product Management and Design. Appfire offers equity, learning resources, CSR days, remote work options, 25 days of vacation, a modern office at GORA, ISO and SOC2 certifications, and a multinational environment with 850+ employees across 28 countries, backed by a commitment to equal opportunity.

Appfire is a remote-first company that lets you choose where you work—home, an office, or while traveling—and provides hardware, software, and two decades of collective wisdom to support productive collaboration. The role is Associate Software Engineer on the Delta Team, working remotely to build an SPM solution, with daily tasks including developing applications with React and Java and coordinating with Product, UX, and other development teams. Required skills include TypeScript, React, Java, Docker, and cloud experience, and candidates should be dedicated to elevating client and coworker experiences, adaptable to change, and strong communicators in remote/hybrid environments with mentoring abilities. Benefits include equity for all employees, access to Appfire University, health insurance, CSR days, flexible scheduling, 25 days of paid vacation, transport and food vouchers, and the option to work remotely, plus a new LEED-certified GORA office building. Appfire employs 850+ people across 28 countries, has a CSR program through Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), a large channel program, and a track record of recognition in growth and culture awards.

Appfire promotes a remote-first, flexible work culture where employees choose where to work, balance their lives, and grow on their own terms. The Associate Software Engineer role on the Delta Team is remote and focuses on building an SPM solution using React, TypeScript, Java, Docker, and cloud technologies, with collaboration across Product, UX, and other development teams. The company emphasizes elevating client and coworker experiences, strong communication in remote/hybrid settings, and offers growth through internal mobility, online learning, leadership programs, and internal hackathons. Benefits include equity, a work-from-home allowance, access to Appfire University, 25 paid leave days, reduced summer hours, flexible holidays, private healthcare, a sports allowance, and three CSR volunteering days per year. Appfire is a 850+ employee remote-first company with CSR initiatives, security certifications (ISO 27001/27017, SOC 2), a broad partner network, and recognition for growth, culture, and product excellence, all under a framework of equal opportunity employment.

Appfire is a remote-first company that lets employees choose how they work—from home to offices to travel—emphasizing flexibility, work-life balance, and personal growth. They are hiring an experienced SVP, Americas to lead the multi-channel revenue engine, owning Direct Sales, SDR, and Channel/Partner motions and scaling a hybrid go-to-market model. Responsibilities include owning the regional revenue agenda, balancing direct and indirect revenue, building a high-performance GTM organization, enforcing forecasting discipline and KPI-driven management, and collaborating cross-functionally with Marketing, Product, and Customer Success. The ideal candidate has 10+ years of regional revenue leadership with direct and indirect sales, strong channel/partner leadership, SaaS growth experience, data-driven decision-making, and exceptional leadership and coaching skills. Appfire offers equity, 401(k) matching, learning resources, flexible PTO, comprehensive health benefits, CSR opportunities, and a strong security/privacy posture with ISO and SOC certifications, along with a global customer base and a culture recognized for growth and inclusivity.

Zendesk is seeking a Tech Talent Acquisition Partner to lead end-to-end recruitment for Product & Engineering across the EMEA region, partnering with leaders to attract top tech talent and ensure an exceptional candidate experience. The role covers full-cycle recruiting, collaboration with hiring managers, creative sourcing, data-driven hiring guidance, diversity advocacy, use of ATS/tools, employer branding, manager training, and cross-regional collaboration. Requirements include 3+ years in tech TA, strong direct sourcing and EMEA market knowledge, stakeholder management, a data-driven mindset, diversity focus, ATS experience (Workday preferred), and a self-starter attitude. The position offers a 12-month fixed-term contract with potential conversion, a global collaborative environment, career growth, and a flexible hybrid work arrangement with development funds and comprehensive benefits. Compensation includes a Poland base salary range of 132,000–198,000 PLN, with potential bonuses or incentives, along with AI screening disclosures, equal opportunity and inclusion commitments, and accommodations for applicants with disabilities.

Zendesk is hiring an AI Success Strategist to lead end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategies, shaping a long-term AI vision, and building executive partnerships to start AI initiatives strong and scale them. The role aims to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, owning multi-year AI roadmaps, and delivering measurable commercial outcomes such as renewals, expansion, and predictable revenue and retention improvements. Key responsibilities include owning AI roadmap delivery, serving as design authority for deployments, partnering with executives on long-term AI strategy, aligning cross-functional teams, leading engagements, sustaining mutual roadmaps, shaping channel/adoption strategies, and using data-driven insights to measure impact. Qualifications include 5+ years in Customer Success/Experience with 1+ year AI experience, enterprise SaaS GTM or related roles, experience forecasting churn/expansion from adoption analytics, a bachelor’s degree (advanced degrees preferred), and strong program management and cross-functional influence; AI domain knowledge and compliance considerations are a plus. The role is based in Mexico City or Mexico State with a hybrid work arrangement, and Zendesk emphasizes diversity and inclusion while noting possible AI screening of applicants and accommodations for disabilities.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, and they are seeking a Sr. Solutions Engineer to grow the Latin America Enterprise team, requiring Spanish fluency. The role involves partnering with enterprise sales and channel partners to understand customer needs, map them to Atlassian products, and drive value-based demonstrations to win deals, including supporting proofs of concept and closing business. Responsibilities include customer discovery, identifying cross-product opportunities, acting as a pre-sales product expert, and demonstrating how Atlassian’s suite enables teamwork. The position requires forging strong partnerships with account executives, tracking pipeline and opportunities, collecting product feedback, and continually expanding pre-sales knowledge and sales processes. Qualifications include 5+ years of enterprise pre-sales experience, fluency in Spanish and Portuguese, the ability to translate complex business problems into solutions, and a customer-centric, collaborative mindset; Atlassian emphasizes teamwork and seeks individuals who drive customer success.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, and it is seeking a Sr. Solutions Engineer to grow its Enterprise team in Latin America. The role involves partnering with enterprise sales teams and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concept, and ultimately close deals, with Spanish fluency required for LATAM collaboration. The team works with over 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes value selling and a team-centric culture where employees work with Atlassian, not for Atlassian, focusing on cloud and AI solutions. Key responsibilities include partnering with direct sales, partners, and large accounts on Fortune 500 customers; conducting customer discovery; identifying cross-product opportunities; being a pre-sales product expert; delivering compelling demos; guiding technical needs; and documenting feedback to inform product management while continuously learning. Required qualifications include 5+ years in pre-sales with mid-market/enterprise customers, experience selling to Fortune 500, fluency in Spanish and Portuguese, strong business and technical communication skills, a customer-centric mindset, the ability to build executive relationships and collaborate cross-functionally, and a willingness to challenge the status quo.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where they have a legal entity; they’re seeking a Sr. Solutions Engineer to grow their enterprise team in Latin America. The role partners with enterprise sales and channel partners to understand customer needs, navigate complex sales cycles, deliver value-based demonstrations, support proofs of concept, and close major deals, and requires Spanish fluency for LATAM. The team supports over 250,000 customers and notable brands, emphasizes value selling and teamwork, and highlights strong earnings potential in enterprise opportunities at the forefront of cloud and AI. Responsibilities include collaborating with direct sales, partners, and large accounts, conducting customer discovery, identifying cross-sell opportunities, serving as a pre-sales product expert, delivering tailored demonstrations, guiding technical needs, and feeding product feedback. Qualifications require 5+ years in enterprise pre-sales, fluency in Spanish and Portuguese, strong communication and presentation skills for both executives and technical audiences, and a customer-centric, collaborative mindset with a proven track record of executive relationship-building.

Atlassian offers flexible work options and hires globally where it has a legal entity, and is seeking a Sr. Solutions Engineer to grow its Enterprise team in Latin America. The role involves partnering with enterprise sales teams and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concepts, and close large deals. Spanish fluency is required to collaborate with teams and customers across Latin America, with Portuguese also listed in the qualifications. The team emphasizes value selling, teamwork, and customer obsession, with high earnings potential as they pursue enterprise opportunities in cloud and AI. Qualifications include 5+ years in pre-sales with Fortune 500/enterprise customers, strong communication and presentation skills, comfort operating across business and technical audiences, and a customer-centric, collaborative mindset.

Atlassian is revolutionizing the software development industry and helping teams worldwide—like NASA, Nike, Pixar, and Tesla—by enabling software and collaboration, with over 236,000 customers. The Account Executive role in Japan will focus on building and implementing named account or territory plans to maximize expansion across Atlassian’s product portfolio while ensuring high customer success. They maintain full account ownership and work with Channel Partners, Product Specialists, Marketing, Solution Engineers, Inside Sales, and Renewal teams to deliver a seamless customer experience and effective sales strategies. The role requires consultative, solution-oriented thinking, strategic prioritization, and a solid understanding of the Enterprise Sales process to adapt it to Atlassian’s model. The AE will collaborate with Advisory Service to align technical initiatives and business outcomes, partner with Renewals to maximize customer health and retention, and cultivate productive relationships with internal stakeholders, solution partners, and key customers.

Atlassian is transforming software development and serves high-profile customers like NASA, Nike, Pixar, and Tesla, with over 236,000 customers worldwide, and the Account Executive role focuses on scaling investments for its largest accounts in Japan. The role uses account-based selling to develop and implement strategies that boost adoption of select products and services among the enterprise base, while also acting as a promoter by sharing customer feedback with product and engineering teams to improve the customer experience. Account Executives are consultative, solution-oriented, and creative, capable of strategic thinking and prioritizing resources to meet customer needs, and must understand the Enterprise Sales process to tailor the Atlassian model. Key responsibilities include developing named account or territory plans to maximize expansion and ensure high customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for the territory or named accounts, all in tight coordination with Channel Partners and Marketing. They will work with Advisory Services on technical initiatives and business outcomes, partner with Renewals to maximize health and retention, and establish productive relationships with internal stakeholders, Solution Partners, and key customers.

Atlassian is transforming software development and counts major brands like NASA, Nike, Pixar, and Tesla among its customers, with over 236,000 customers worldwide. The Account Executive role will join the Japan team, focusing on enterprise, account-based selling to help the largest customers scale their Atlassian investments. AEs act as consultants and customer promoters, aiming to improve product adoption, share customer experiences with product and engineering teams, and coordinate with Channel Partners, Product Specialists, and Marketing to optimize the customer experience. They must understand the enterprise sales process and develop and implement named account or territory plans to maximize expansion opportunities and ensure customer success. Responsibilities include maintaining full account ownership, collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams, working with Advisory Service to align on technical initiatives and outcomes, partnering with Renewals to maximize customer health and retention, and building productive relationships with internal stakeholders and key customers.

Atlassian helps teams worldwide with software and collaboration, counting NASA, Nike, Pixar, and Tesla among its customers, and the Account Executive role will join the Japan team to scale investments for the largest enterprise accounts. The role involves developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring a high standard of customer success. Account Executives maintain full account ownership and coordinate with a range of roles to deliver a seamless customer experience, while also acting as a promoter for customers to share feedback with product and engineering. They work closely with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated territories or named accounts, with strong interlock with Advisory Service to understand technical initiatives and business outcomes. The role teams up with the Renewals Team to maximize customer health and retention and establishes productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers.

Atlassian is transforming the software development industry and serves over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla. The Account Executive role will join the Japan team to help Enterprise customers scale their Atlassian investments and drive adoption of select products and services. AEs develop and implement named account or territory plans, maintain full account ownership, and coordinate with Channel Partners, Product Specialists, and Marketing to ensure a seamless customer experience while maximizing expansion and customer success. They collaborate with Solution Engineers, Inside Sales, and Renewal teams to build and execute effective sales strategies, and work with Advisory Services to understand technical initiatives and business outcomes. AEs are consultative, solution-oriented, and strategic, prioritizing resources, sharing customer experiences with product and engineering teams to optimize the customer experience, and fostering relationships with internal stakeholders and key customers.

Atlassian is transforming software development and supports a global base of over 236,000 customers, including NASA, Nike, Pixar, and Tesla, with Account Executives helping the largest accounts scale their Atlassian investments. This Account-based Selling role is based in Japan and focuses on building and implementing sales strategies to improve adoption of select products and services within Atlassian’s Enterprise customer base. Account Executives act as customer promoters, sharing experiences with product and engineering teams to optimize the customer experience, while coordinating with Channel Partners, Product Specialists, and Marketing. They are consultative, solution-oriented, and strategic, developing named account or territory plans to maximize expansion opportunities and ensure high customer success, while maintaining full account ownership and aligning with multiple internal teams for a seamless experience. The role requires close collaboration with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute effective sales strategies, engage with Advisory Service for technical initiatives, maximize customer health with Renewals, and build productive relationships with internal stakeholders, Solution Partners, and key customers.

Zendesk is hiring an IT Infrastructure Specialist/Technical Project Coordinator to support projects of varying sizes, working with the Program Lead to keep procurement, financials, and task tracking current and reported. Responsibilities include project coordination, end-to-end procurement, contract and license management, asset inventory, status reporting, stakeholder liaison, and resource tracking. Requirements are 1–3 years of experience in project coordination or IT administration, foundational IT infrastructure knowledge, proficiency with Jira/ServiceNow/Zendesk and procurement platforms (Coupa/Netsuite or similar), strong Google Sheets skills, excellent multitasking and data accuracy, adaptability, and PMP certification is a plus. The role must be located in Mexico City (CDMX) or Mexico State (Estado de Mexico) and is hybrid, with part of the week in the local office as determined by the hiring manager. Zendesk emphasizes a customer-centric culture, collaboration, inclusion, and equal opportunity employment, and provides accommodations where needed; they may use AI for screening and provide information about candidate privacy and accommodations.

Zendesk's AI Success Strategist, Customer Success leads end-to-end delivery of customers' AI roadmaps by translating Zendesk's product capabilities into clear business strategies, shaping a long-term AI vision, and building executive partnerships to ensure initiatives start strong and scale. The overarching objective is to accelerate time-to-value, own multi-year AI roadmaps across Product, Services, Sales, and Partners, and deliver measurable commercial outcomes such as renewals, account expansion, and retention improvements. Key responsibilities include full ownership of AI roadmap delivery, serving as the design authority for deployments, aligning cross-functional teams, leading structured discovery and success planning, managing risks, sustaining recurring cadences, and driving data-driven adoption and impact. Qualifications require 5+ years in related Customer Success or Experience roles with at least 1 year of AI experience, a track record in enterprise SaaS GTM or advisory roles, experience using adoption analytics to forecast churn and growth, a bachelor's degree (advanced degrees or AI/project management certifications preferred), and strong cross-functional influence and compliance awareness. The role is hybrid, requiring partial in-office presence with scheduling determined by the hiring manager, and Zendesk emphasizes inclusion, fair hiring practices, potential AI screening, accommodations, and a mission to deliver an intelligent, customer-centered experience.

Zendesk, a leading customer experience platform, is seeking candidates for a pure hunting software sales role in America that involves engaging with prospect organizations of all sizes and complexities. You’ll work with sales, product, marketing, and other stakeholders to identify, qualify, and generate a high-value pipeline, creating personalized outbound messaging and researching targets to drive outbound calls across SMB, Commercial, and Enterprise accounts. Requirements include at least 2 years in a sales-related role with experience in SMB/Enterprise business development, a competitive, self-starter mindset, excellent communication, and proficiency with Salesforce, ZoomInfo, Outreach, 6sense; a Bachelor's degree is preferred. Compensation includes a US hourly OTE of $43.75-$65.87 with a 70/30 base/commission mix, and the role is hybrid with in-office days to be determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI screening, and provides accommodations for applicants with disabilities.

Zendesk is an AI-first customer-service platform powering ticketing, messaging, help center, voice, analytics, and AI agents, trusted by over 160,000 businesses worldwide. The Principal, Pricing Strategy role is to support and drive monetization by researching and shaping pricing and packaging strategies across Zendesk products, collaborating with Product, Sales, Finance, RevOps, Legal, and Customer Success. Responsibilities include developing long-term pricing and packaging strategies, making data-driven recommendations, identifying opportunities from market and stakeholder research, exploring new pricing models, communicating pricing concepts to senior leadership, and assisting Product Operations with launches and SKUs. Required qualifications include 8+ years of experience, strong analytical and communication skills with the ability to influence stakeholders, and a bachelor’s in Business, Finance, Economics, or a related field; preferred qualifications include 4+ years in SaaS pricing, experience with usage-based pricing or monetizing AI, plus background in consulting or product strategy and an MBA. The US base salary range is $166,000-$248,000 with potential bonuses/benefits; Zendesk supports hybrid work, champions diversity and inclusion, uses AI screening for applications, and is an equal-opportunity employer that offers accommodations for applicants with disabilities.

Zendesk is hiring a GTM Finance - Pricing/Costing Senior Manager to join the GTM Finance & Strategy team, focusing on deep-dive cost structures and pricing strategies to drive strong gross margins and top-line growth, requiring at least eight years of progressive finance experience. The role will partner with the GTM Pricing team, Product, and R&D Finance to deliver insightful financial analysis, develop and maintain cost models for SaaS and AI technologies (including LLM costs), and build business cases and scenarios to evaluate pricing proposals. Key responsibilities also include creating dashboards for faster insights, driving cross-functional pricing governance, mentoring junior staff, presenting findings to senior leadership, and tracking pricing trends like POS, ARPU, and deal size. Location is hybrid (Austin, TX / Madison, WI / Bay Area) with two in-office days per week, and the US base salary ranges from $146,000 to $220,000 plus potential bonuses and benefits; flexible remote options are available. Zendesk emphasizes a dynamic, inclusive culture with a commitment to diversity and equal opportunity, notes AI screening for applications in line with policy, and offers accommodations for applicants with disabilities.