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Figma is expanding its team of creatives and builders to make design accessible, and the Enterprise Specialist on the Product Support team will partner with the Enterprise Support Manager to define and elevate support for Figma’s top customers, delivering trusted cross-functional experiences with Sales, Product, and Engineering. The role is a full-time position, based in the US (remote or from a US hub), and requires professional fluency in Japanese, Korean, or Portuguese to support enterprise clients. You’ll develop deep product expertise, own customer cases from start to resolution via email, guide large organizations through complex workspace configurations with Sales, act as the voice of the customer for feedback, and manage high-risk escalations end-to-end. Requirements include 3+ years in a technical SaaS support environment for enterprise customers, language fluency, and experience with system administration or large-scale implementations; it’s a plus to have SAML/SSO and SCIM experience, UX tool familiarity, and AI concepts. Figma emphasizes growth and equal opportunity, offers equity and a comprehensive benefits package with an hourly base pay range of $43.80–$63.90 in the US, accommodations for disabilities, and an interview process that requires cameras on during video interviews and in-person onboarding for new hires.

Figma is expanding its team to make design accessible, and as an Enterprise Specialist on the Product Support team you’ll partner with the Enterprise Support Manager to shape exceptional support for top customers and collaborate with Sales, Product, and Engineering. You’ll deepen product knowledge, own and diagnose sophisticated inquiries, guide large organizations through workspace configurations, and surface product/process gaps for data-backed feature development and automation. Candidates should have 3+ years in a technical SaaS enterprise support role, be fluent in Japanese, Korean, or Portuguese, and have experience with system administration for large end-user communities or complex implementations. Nice-to-have skills include troubleshooting SAML/SSO and SCIM, experience with UX tools (Adobe XD, Sketch, Framer), and an interest in AI concepts; compensation includes an hourly base pay range of $43.80–$63.90 with equity and full benefits, with remote pay localized to the work location. Figma promotes growth and equal opportunity, provides accommodations, requires camera-on video interviews and in-person onboarding, and invites applicants to review the Candidate Privacy Notice as part of applying.

Figma is growing its team and seeks a full-time Global Email Operations/Program Manager to own the end-to-end email production workflow, delivering thoughtful, relevant messages at scale and coordinating with Marketing and external partners. You’ll maintain a clear global email calendar, run intake/prioritization, document cross-team processes, manage the external production agency, set briefs/QA standards, evaluate AI/automation opportunities, and report on campaign impact. Requirements include 3–5+ years in email or marketing operations, experience with project tools (Asana, Monday.com, Jira) and ESPs (Braze, Iterable, Customer.io), strong organizational skills, data/workflow comfort, and AI tooling experience; nice-to-haves include vendor management, basic HTML/CSS, global programs, and lifecycle strategy. The role can be based in US hubs or remotely in the US, with a base salary range of $102,000–$238,000 and remote pay localized by location; Figma emphasizes growth and equal opportunity. Benefits include equity plus comprehensive packages (health/dental/vision, retirement with company contributions, parental leave and family planning support, mental health and wellness benefits, generous PTO, stipends, etc.), along with accommodations for applicants with disabilities; candidates are asked to keep cameras on during video interviews and onboarding is in person.

Figma is expanding its team and seeking a role to run a scalable global email program, owning end-to-end email production, coordinating with Marketing, managing an external production agency, and using AI to move faster. The role requires building and maintaining a global email calendar, running intake and prioritization, documenting processes for alignment, ensuring high-quality work with vendors, and regularly reporting on campaign impact. Candidates should have 3–5+ years in email or lifecycle marketing, experience with PM tools (Asana, Monday.com, Jira) and ESPs (Braze, Iterable, Customer.io), strong organizational skills, comfort with data and workflows, and experience using AI tools; added bonus if they have vendor management, basic HTML/CSS, global programs, or personalization expertise. Figma promotes its Grow as you go value, notes a base salary range of $102,000–$238,000 USD (with remote pay localized by location) plus equity and a broad benefits package, and invites applicants who may not match every bullet to apply. The company is an equal opportunity employer, offers accommodations for disabilities, requires cameras to be on during video interviews and in-person onboarding, and handles candidate data in line with its Candidate Privacy Notice.

Figma is expanding its Product Platform to power real-time collaboration, multiplayer editing, and the platform backend that underpins all product work, and it is hiring a Director of Engineering to lead this critical area. The role will define and develop the roadmap and technical strategy for next-generation product infrastructure, build a healthy, scalable, inclusive engineering organization, and collaborate with product and platform teams to deliver performant, magical experiences. Qualifications include 5+ years of experience hiring and leading engineering teams (including at least 2 years managing managers), 8+ years in software engineering, and a track record of building and scaling high-throughput distributed systems serving production traffic. Nice-to-have skills include experience with infrastructure for AI/LLM products, developer-facing query systems (GraphQL), and frontend tooling; the position is full-time and can be remote in the US with a base salary range of $316,000–$381,000, localized pay for remote work. Figma is an equal opportunity employer offering equity and a comprehensive benefits package, with accommodations for applicants with disabilities and policies such as camera-on during video interviews and in-person onboarding.

Figma is expanding its team and this Director of Engineering for Product Platform will oversee platforms used by all Product teams to enable real-time collaboration, multiplayer editing, and both backend and frontend development infrastructure. The role entails defining the roadmap and technical strategy for the next generation of product infrastructure, building a scalable, inclusive engineering organization, and partnering with other teams to ensure performant and magical product experiences. Requirements include 5+ years of experience hiring and leading engineering teams (with at least 2 years managing managers), 8+ years in software engineering, and a proven track record building high-throughput distributed systems and leading cross-functional initiatives. Nice-to-haves include experience with AI-integrated product infrastructure, GraphQL, developer-facing query systems, and frontend tooling like Redux, Tailwind, Webpack. The position offers a base salary range of $316,000–$381,000 (SF/NY hubs), with remote roles localized to the work location, equity, comprehensive benefits, an inclusive culture, and accommodations as needed, plus notes on interview practices and in-person onboarding.

Figma is hiring a Sales Leader to build and lead the Figma Weave sales team, with a hybrid NYC-based role and close partnership with the Leadership Team to shape strategy and the roadmap. You’ll own end-to-end new business strategy, attract and develop commercial talent, coach in front of customers, lead weekly forecasts, and collaborate with marketing, product, and the executive team. Requirements include 10+ years of SaaS sales experience with 3+ years of management, enterprise selling to large organizations (5,000+ FTEs), and a proven track record of leading sales teams, with nice-to-haves such as experience with node-based design tools and MEDDIC/Command of the Message. Figma emphasizes Grow as you go and encourages applicants even if their background isn’t a perfect match for every point in the description. Compensation includes a base salary range of $211k–$264k plus equity and benefits, with remote roles localized by location; candidates must keep cameras on during video interviews and onboarding is in person, with accommodations available on request.

Figma is expanding its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration with real-time collaboration from anywhere. They’re hiring a leader for Product Marketing to oversee the core Figma Design product and adjacent design products, with options to work from US hubs or remotely in the United States. Responsibilities include leading go-to-market strategy and execution, partnering with Product, crafting differentiated messaging, leading product launches and campaigns, building exec presentations, enabling sales, and building and coaching a PMM team while shaping processes and culture. Requirements include 10+ years in SaaS product marketing, 5+ years managing direct reports, the ability to become a product/domain expert in technical and AI products, excellent writing and storytelling, and experience driving executive-level conversations; design-tools experience is a plus. Compensation and benefits include an annual base salary range of $250,000–$338,000 (SF/NYC, with remote pay localization), equity and a broad benefits package, a commitment to diversity and equal opportunity, accommodations for disabilities, and notice that applicants should review Figma’s Candidate Privacy Notice, with in-person onboarding and cameras-on for video interviews.

Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. They’re hiring a leader for Product Marketing to oversee the core Design product and adjacent design-focused products, in a full-time role based in a US hub or remotely in the United States. Responsibilities include leading go-to-market strategy, partnering with Product, crafting messaging from user insights, leading launches and campaigns, developing key presentations, enabling sales, and building/coaching a small PMM team while improving cross-functional processes. Requirements include 10+ years in product marketing in SaaS, 5+ years managing direct reports, deep product/AI domain expertise, excellent writing/storytelling, and experience guiding executive-level conversations; design-tools experience is a plus. Compensation ranges include a base salary of $250,000–$338,000 with equity and comprehensive benefits, Figma’s commitment to diversity and equal opportunity, accommodations for disabilities, and notes on interview logistics and in-person onboarding with privacy considerations.

Figma is growing its team to make design accessible to all and is hiring a Director of Federal Sales to lead expansion into the public sector. The role designs and drives the go-to-market strategy for Federal and State/Local sales, informs internal stakeholders, builds relationships with federal agencies, collaborates across sales, engineering, design, product, marketing and legal, and manages KPIs, forecasting, deal sizes, and the hiring and coaching of Account Executives. Candidates should have 15+ years of Enterprise SaaS sales experience including federal work, 10+ years in sales management, outstanding executive presence, and a proven track record of complex, multi-partner negotiations and quota attainment. The position offers a base salary range of $211,000–$264,000 USD (with SF/NY hub note) and remote roles localized to the employee’s work location at 80–100% of the range, plus equity and a broad benefits package and sales incentives/annual bonuses where eligible. Figma is an equal opportunity employer that values diversity and provides reasonable accommodations; candidates are asked to keep cameras on during video interviews and to participate in in-person onboarding, with processes described in the Candidate Privacy Notice.

Figma aims to make design accessible to all and offers a platform for brainstorming, prototyping, translating designs into code, and AI-powered iteration with real-time collaboration from anywhere in the world. Figma is hiring a Director of Federal Sales to lead the public-sector expansion, seeking a visionary, collaborative leader who can manage multiple teams and partnerships and design a unique work stream. Key responsibilities include designing and driving go-to-market strategy for Federal and State/Local sales, updating internal stakeholders on progress, cultivating relationships with federal agencies, and collaborating across sales, engineering, design, product, marketing and legal to close deals, while managing KPIs and hiring/coaching Federal Account Executives. Required qualifications include 15+ years in Enterprise SaaS sales (with federal experience) and 10+ years in sales management, outstanding executive presence, and a proven track record of complex multi-partner deals and exceeding quotas. The role offers a base salary range of $211,000–$264,000 plus equity and benefits, with remote localization options for non-hub roles, a commitment to diversity and accommodations, and a requirement for in-person onboarding and camera use during interviews.

Figma is hiring a Design Leader to oversee pillar-wide initiatives across tools like FigJam, Figma Slides, and Figma Buzz, tackling strategic challenges from building new products to scaling existing ones. The role is deeply cross-functional, collaborating with product management, engineering, research, and marketing to shape product and business strategy, with responsibility for leading a world-class design team that can grow as the scope expands, and it can be based in a US hub or remotely in the United States. You’ll hire and manage designers, partner with Product and Engineering to improve processes and roadmaps, advocate for your product areas across the organization, run team processes like critiques and sprints, and develop your own skills in people management. The ideal candidate has 5+ years of design management experience (preferably including managing managers), strong cross-functional collaboration, hands-on expertise with Figma tools, strategic thinking, and knowledge of AI developments; experience with early-stage projects and thriving in a fast-paced, experimental environment are pluses. Figma emphasizes Grow as you go and encourages applicants even if their background isn’t a perfect match; the base salary range for SF/NY hubs is $281,000–$365,000 with remote roles localized by location, equity and multiple benefits are offered, and the company requires cameras on during video interviews and in-person onboarding, with accommodations available for applicants with disabilities.

Figma is seeking an experienced Design Leader to oversee pillar-wide initiatives across tools for a broader audience (including FigJam, Figma Slides, Figma Buzz, and more) and to redefine its product suite and future business strategy. In this cross-functional, full-time role (remote in the US or from a US hub), you’ll lead and grow a team of designers, hire, partner with Product and Engineering to shape roadmaps, advocate for your product areas, and drive processes like critiques and sprints. Requirements include 5+ years of design management experience (ideally including managing managers), strong collaboration with cross-functional teams, hands-on expertise with Figma tools, strategic thinking, and knowledge of AI developments; bonus for experience with early-stage projects and thriving in a fast-paced environment. Compensation includes an annual base salary range of $281,000–$365,000 USD, equity, and comprehensive benefits, with remote pay localized to the employee's location (80-100% of the range) and the standard benefits described; the company emphasizes equal opportunity and accommodations. Figma promotes growth, invites candidates even if skills don’t perfectly align, and outlines interview logistics (cameras on during video interviews; in-person onboarding) and a Candidate Privacy Notice.

Figma is growing its team of creatives and builders to make design accessible, with a platform that supports idea-to-prototype-to-code workflows and real-time collaboration worldwide. The Legal Team is hiring a director to lead the public company corporate and securities group, reporting to the VP of Corporate Legal, in a full-time role based in the US or remote. Key duties include overseeing securities law compliance, SEC filings, earnings coordination, board and governance materials, equity programs, and policy development, while partnering with cross-functional teams. Qualifications call for 12+ years in corporate/securities/public company work, 2+ years of management, a JD with bar admission, excellent judgment and communication, and a proactive, adaptable approach; Figma encourages applicants even if not a perfect match. The compensation includes a base salary range of $281,000–$365,000 (adjusted for location for remote roles), equity and a broad benefits package, along with equal opportunity employment and disability accommodations; candidates should note interviews require cameras on and onboarding is in person, with data processed per the Candidate Privacy Notice.

Figma is expanding its team and seeking a director to lead the public company corporate and securities group, reporting to the VP of Corporate Legal, with roles in one of the US hubs or fully remote. The role covers securities law compliance, public company reporting, corporate governance, SEC filings (10-K, 10-Q, 8-K, proxy), annual stockholder meeting planning, board materials, governance policies, and equity-process oversight. Requirements include 12+ years in corporate/securities with both big-firm and in-house experience, 2+ years of management, a JD and bar in good standing, and strong interpersonal skills with the ability to navigate a fast-paced, changing environment. Compensation includes an annual base salary range of $281,000 to $365,000 (localized for remote work) plus equity and a comprehensive benefits package; Figma is an equal opportunity employer that values diversity and provides accommodations for applicants with disabilities. Figma encourages applicants even if their background isn’t a perfect match, and notes that candidates will undergo camera-on video interviews with in-person onboarding, with applicant data processed per the Candidate Privacy Notice.

Figma is expanding its Design Ops team and seeks a Design Operations Strategist to support horizontal People and Process initiatives, a growth-oriented role suitable for someone earlier in their Design Ops career, with the option to work from US hubs or remotely in the United States. The role includes planning and improving recurring team rituals (onboarding, offboarding, spotlights, syncs, events, and internal comms), maintaining shared Design Ops resources, and partnering with the Design Ops Manager to support career growth, engagement, collaboration norms, and scalable workflows. It also involves governance and communication around Design Ops programs, identifying opportunities to simplify or automate recurring work, collaborating with embedded Design Program Managers, and assisting tooling and procurement as needed. Qualifications include 1+ year in DesignOps or Design Program Management (or an ops-minded Product Designer transitioning into DesignOps), strong cross-team collaboration skills, solid understanding of product design workflows, and excellent written, verbal, and visual communication; plus, nice-to-haves such as product design experience, advanced Figma skills, interest in automation/AI/no-code workflows, and experience with highly visible teams or senior design leaders. Figma offers equity, a competitive benefits package, and a base salary range of $136,000–$201,000 USD (with remote roles localized to 80–100% of the range); the company is committed to diversity, accommodations, camera-on interviews, and in-person onboarding for new hires, and encourages applicants even if their background isn’t an exact match.

Figma is expanding its design organization and investing in centralized Design Ops, offering a full-time Design Operations Strategist role that can be based in a US hub or remotely in the United States. The role involves planning and continuously improving team rituals, maintaining shared Design Ops resources, supporting horizontal initiatives like career growth and collaboration norms, and helping scale lightweight frameworks for designer collaboration and governance. Requirements include 1+ years in DesignOps or related roles, strong cross‑team collaboration and organizational skills, a solid understanding of product design workflows and Figma usage, and excellent written, verbal, and visual communication. Nice-to-haves include product design experience, advanced Figma skills, interest in automation/AI/no‑code tools, and participation in the Design Ops community or experience with senior design leaders. Figma emphasizes growth and inclusion, with a base salary range of $136k–$201k (remote pay localized to 80–100% of the range), equity and a comprehensive benefits package, and accommodations and interview/onboarding policies including a camera-on requirement and in-person onboarding.

Figma is growing its team of creatives and builders to make design accessible and enable real-time collaboration from idea to product. The company is hiring a Demo Strategy & Effectiveness Manager to own the end-to-end strategy for product demos and shape how the platform is showcased to customers and prospects. The role involves designing engaging demo scripts for all Figma products for executives and end users, highlighting business value, enabling practitioner-focused demos for common use cases, updating demos with new features, leading enablement sessions, and maintaining standardized demo assets while collaborating with adjacent teams. You’ll also train the field, scale enablement resources, and partner cross-functionally with the Advocate and Brand teams to set industry-leading demos. The position offers a base salary range of $149,000–$260,000, equity and comprehensive benefits, remote or US hub options, a commitment to diversity and accommodations, and notes about interview practices (camera-on during video interviews and in-person onboarding).

Figma is seeking a Demo Strategy & Effectiveness Manager to own the end-to-end strategy for product demos and shape how the platform is showcased to customers and prospects. The role involves designing engaging demo experiences and flows for all Figma products, delivering executive demos that demonstrate business value, and creating practitioner-focused demos to help users envision Figma in their workflows. You will lead enablement sessions for Account Executives and Solutions Consultants, build training resources, maintain standardized demo assets, and collaborate with Product, Sales, Marketing, Advocate, and Brand teams to keep demos current and industry-leading. Requirements include experience creating compelling demos or enablement programs for SaaS or design-focused products, storytelling ability, cross-functional collaboration, and strong training delivery; familiarity with Figma is a plus; creativity, organization, and bias for action are valued. Compensation includes an annual base salary range of $149,000–$260,000 plus equity and benefits, with remote roles localized to the work location at 80–100% of range; Figma is an equal opportunity employer offering accommodations, requires cameras on during video interviews, and in-person onboarding for hires.

Figma is growing its data team and looking for an experienced Data Scientist to work across cross-functional teams (Product, Finance, Marketing, Platform) to make design accessible and accelerate growth. The role entails owning end-to-end data projects, building models, designing experiments, and guiding decision-making to improve user behavior insights, revenue strategies, and product direction. You’ll collaborate to define metrics, build analytical frameworks, develop data tools, democratize data, and drive impact with stakeholders from Product, Engineering, Design, Research, Sales, Marketing, and Finance. Requirements include 4+ years in Analytics/Data Science, SQL fluency, Python or R, experience with distributed data systems (Redshift, Snowflake, Presto, Hive, Spark), strong statistics/experimentation, and effective cross-functional communication; a self-starter in fast-paced environments is a plus. The role can be based in Figma’s US hubs or remote in the United States, with a base salary range of $136k–$338k (location-adjusted for remote), plus equity and comprehensive benefits; Figma promotes diversity and accommodations, requires cameras on for video interviews, and onboarding is in person, with data privacy governed by the Candidate Privacy Notice.

Figma is hiring an experienced Data Scientist to join a growing data team, embedding within cross-functional groups (Product, Finance, Marketing, Platform) to own high-impact data projects and shape product and business decisions. You’ll collaborate to define metrics, design experiments, build models and analytical frameworks, develop datasets/tools, and drive data quality and democratization across the organization. Requirements include 4+ years in Analytics/Data Science, SQL fluency and Python/R, experience with distributed data systems (e.g., Redshift, Snowflake, Presto, Hive, Spark), strong statistics/experimentation skills, and proven cross-functional communication, with experience in Product, Marketing, Finance, or internal Platform/Tooling teams as a plus. The role is full-time, based in US hubs or remote in the United States, with a base salary range of $136k–$338k, equity, and a comprehensive benefits package plus location-based pay adjustments for remote work. Figma emphasizes diversity, equal opportunity, and accommodations for applicants with disabilities, and requires candidates to keep cameras on during video interviews with in-person onboarding for new hires.

Figma is growing its data team and seeks an experienced Data Engineer to own and scale data pipelines, partner with Data Science and Data Infrastructure, and enable self-service reporting for stakeholders across sales, marketing, and finance. The role entails building scalable pipelines from cloud sources, understanding core data models, and documenting and communicating complex problems to diverse audiences while coordinating across internal and external teams. Requirements include 4+ years of experience, fluency in SQL and Python, familiarity with Snowflake, dbt, Dagster, and ETL tools, plus strong judgment, initiative, and collaboration; bonus points for data modeling knowledge and experience with Salesforce, Stripe, and NetSuite. It’s a full-time role in the US, possible to be remote or from a US hub, with a base salary range of $164,000–$338,000; remote pay is localized to the employee’s location (80–100%), and equity plus a broad benefits package. Figma is an equal opportunity employer, offers accommodations on request, requires cameras on during video interviews, may require in-person onboarding, and processes candidate data under its Candidate Privacy Notice.

Figma is hiring an experienced Data Engineer to partner with Data Science and Data Infrastructure and to own and scale data pipelines while collaborating with sales, marketing, and finance to ensure timely, reliable data for growth. You’ll own, build, and maintain scalable data pipelines, optimize data models for scale, and develop foundational data sets that enable self-service analytics, documenting complex problems for diverse audiences. Requirements include 4+ years in a relevant field, fluency in SQL and Python, and experience with Snowflake, dbt, Dagster, and ETL tools; additional points for data modeling knowledge and experience with business systems like Salesforce, Stripe, or NetSuite. The role is full-time and can be held from one of Figma’s US hubs or remotely in the United States, with an annual base salary range of $164,000–$338,000 (locations like SF/NY may apply) and remote pay localized to 80–100% of the range, plus equity and a comprehensive benefits package. Figma is an equal opportunity employer, offers accommodations for applicants with disabilities, requires camera-on during video interviews and in-person onboarding, and processes application data under its Candidate Privacy Notice.

Figma is expanding its Corporate Development & Strategy team to focus on M&A, Figma Ventures, strategic opportunities, and long-term product strategy, with this full-time role based in the US (from one of Figma’s hubs or remote). The role will drive strategic and tactical decisions through M&A due diligence and integration, captain cross-functional workstreams for all M&A integration phases, and interact directly with executive leadership and acquired management teams. Requirements include 10+ years in business operations, corporate development, product management, consulting, or related strategic roles, the ability to build and manage complex cross-functional processes, and strong verbal/written communication; prior high-growth B2B SaaS experience or M&A exposure is a plus. Figma offers equity and a comprehensive benefits package, with an annual base salary range of $164,000–$288,000 and remote-location pay localization, plus a growth-oriented culture. The company is an equal opportunity employer and provides accommodations for disabilities, while also requiring cameras-on during video interviews and in-person onboarding, with candidate data processed under its privacy notice.

Figma is expanding its Corporate Development & Strategy team to drive M&A, Figma Ventures, strategic opportunities, and long-term product strategy, with a full-time role available from US hubs or remote in the United States. The role will drive strategic and tactical decisions through M&A diligence and integration, captain and product-manage cross-functional workstreams, and build a best-in-class integration function while interacting with executive leadership and acquired management teams. Requirements include 10+ years in business operations, corporate development, product management, or related strategic roles, strong cross-functional process-building and communication skills, and the ability to thrive in ambiguity; experience in high-growth B2B SaaS and prior M&A is a plus. Compensation includes an annual base salary range of $164,000–$288,000, equity, a comprehensive benefits package, and pay localization for remote roles based on location (80–100% of range), with additional sales incentives and an annual bonus for eligible non-sales roles. Figma commits to diversity and equal opportunity, offers accommodations for applicants with disabilities, requires cameras-on during video interviews and in-person onboarding, and provides a Candidate Privacy Notice to govern the processing of applicant data.

Figma is expanding its team to make design accessible, and the Compliance Manager will lead third-party vendor reviews and customer trust initiatives, splitting time between vendor assessments and cross-functional collaboration across SF, Seattle, or NY hubs. Responsibilities include conducting vendor security assessments, tracking risk and remediation, embedding controls into vendor agreements, developing leadership-facing metrics, and coordinating responses to customer security questionnaires and audits, plus creating scalable security content. Qualifications include strong knowledge of security frameworks (ISO 27001, NIST, SOC 2), excellent communication and relationship-building skills, experience with customer audits, and strong organizational abilities; preferred extras include experience with audit tools/GRC, ability to work in a fast-paced environment, and certifications such as CISA, CRISC, or CISSP. Pay and benefits: the annual base salary ranges from $149,000 to $288,000 (with remote roles localized per location), plus equity and a comprehensive benefits package including health, retirement contributions, parental leave, mental health and wellness benefits, generous PTO, stipends, and incentive plans where applicable. Figma is an equal opportunity employer, provides accommodations for disabilities, requires cameras on during video interviews and in-person onboarding, and processes candidate data under the Candidate Privacy Notice.

Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. The Compliance Manager will lead third-party vendor reviews, monitor vendor risk, and coordinate with internal teams to communicate our security posture and quickly resolve customer security inquiries; the role is full-time and located in SF, Seattle, or NY. Responsibilities include conducting vendor security assessments, embedding risk controls in vendor agreements, preparing security documentation and reports, managing customer audits, and creating scalable security assurance content to accelerate sales. Requirements include a strong understanding of security frameworks (ISO 27001, NIST, SOC 2), excellent communication, experience with security questionnaires and audits, and strong organizational skills; nice-to-haves include experience with audit tools/GRC/automation and certifications such as CISA, CRISC, or CISSP. The position offers a base salary range of $149,000–$288,000 with location-based pay, equity, comprehensive benefits, and accommodations, and notes about in-person onboarding, a camera-on policy for video interviews, and processing of applicant data under Figma’s Candidate Privacy Notice.

Figma is expanding its Business Operations team to tackle challenging strategic issues across Engineering, Product, Go-to-Market, and other functions, offering substantial senior leadership exposure and the option to work from one of the US hubs or remotely in the United States. The role focuses on identifying, evaluating, and prioritizing new product initiatives and operational projects, partnering with cross-functional teams to implement improvements, and executing recommendations until the desired outcomes are achieved. Required qualifications include 5+ years in fields such as investment banking, management consulting, private equity, corporate planning, or analytics, the ability to distill complex issues into structured frameworks, strong analytical and modeling skills, and a track record of building processes from scratch; SQL and experience at a high-growth B2B SaaS company are a plus. Compensation includes an annual base salary range of $136,000–$238,000 (adjusted for remote work location), equity, and a comprehensive benefits package with health, retirement, parental leave, mental health, generous PTO, stipends, and incentive programs. Figma is an equal opportunity employer that values diversity, provides accommodations for applicants with disabilities, and requires cameras to be on during video interviews and in-person onboarding, with accommodations and privacy details available via accommodations-ext@figma.com and the Candidate Privacy Notice.

Figma is growing its Business Operations team to tackle high-impact, strategic issues across Engineering, Product, GTM, and Operations, with substantial senior leadership exposure and a direct, quantifiable impact on the business. The role involves identifying, evaluating, and prioritizing new product initiatives and operational projects, partnering with stakeholders across product, marketing, people, sales, and customer experience, and driving the execution of recommendations to achieve desired outcomes. Requirements include 5+ years in fields such as investment banking, management consulting, private equity, corporate planning, or analytics; the ability to distill complex issues into structured frameworks, strong analytical skills and modeling, and a proven ability to build processes from scratch, with SQL and B2B SaaS experience considered a plus. Compensation includes equity, a base salary range of $136,000-$238,000 with localization for remote roles, and a comprehensive benefits package; Figma encourages candidates whose experience may not align perfectly with the listed points to apply. Figma commits to equal opportunity, accessibility accommodations for applicants with disabilities, and requires camera-on during video interviews and in-person onboarding; candidate data will be processed under the Candidate Privacy Notice.

Figma is expanding its team to make design accessible to all, enabling ideas from brainstorming to prototyping and code with real-time collaboration and AI. They’re hiring applied scientists with ML/AI backgrounds to drive fundamental and applied AI research and build AI/ML models to enhance Figma products, with roles available remotely in the US or from US hubs. Responsibilities include leading research on generative AI, building cutting-edge models using techniques like SFT, RL, prompt engineering, and synthetic data, collaborating with product and infrastructure teams, and establishing evaluation systems for AI features. Requirements include 4+ years in generative AI, 6+ years in ML/NLP/CV, strong software engineering (Python/C++/Java/R), experience with PyTorch/JAX/HuggingFace, and RL techniques such as DPO/PPO/RLVR, plus cross-functional collaboration and potential added skills like roadmap planning and mentoring. Compensation includes a base salary range of $149k–$350k, equity, and comprehensive benefits, with remote roles localized in pay and a commitment to diversity, accommodations, camera-on interviews, and in-person onboarding.

Figma is expanding its AI/ML team and seeks applied scientists to build AI technologies that make Figma products more magical and accessible. The role is full-time, can be remote within the United States or based in one of Figma’s US hubs; you will conduct fundamental and applied research in AI and develop state-of-the-art generative AI models (SFT, RL, prompts, synthetic data) to enhance features. You will collaborate with product and infrastructure engineers, turn user feedback into AI requirements, and build evaluation systems to measure AI feature quality in Figma products. Required qualifications include 4+ years in Generative AI with 6+ years in ML/NLP/CV, strong software engineering (Python/C++/Java/R), experience with PyTorch/JAX/HuggingFace, and RL techniques like DPO/PPO or RLVR; plus experience deploying generative AI features in production. Figma offers a base salary range of $149k–$350k, equity, comprehensive benefits, and is an equal opportunity employer; remote roles are localized in pay, and the company supports accommodations for disabilities.

Figma is growing its team to make design accessible, enabling idea-to-product workflows, real-time collaboration, and AI-enabled iteration from anywhere in the world. They’re hiring a Strategic Account Executive to drive sales and expansion with top-tier Enterprise customers, building relationships with C-level decision-makers and delivering solutions across Figma’s product suite. Responsibilities include managing a defined set of strategic accounts to meet targets, using discovery and value-selling with executives, aligning on business challenges for enterprise deployments, creating strategic account plans, and coordinating with cross-functional partners to advance deals and nurture executive-level relationships. Requirements include multi-year software/SaaS sales experience closing deals with 5,000+ employees, consistent pipeline generation, and long sales cycles, with nice-to-haves like selling to technical audiences and deal-qualification certifications; the company encourages applicants even if their background isn’t a perfect match. The role offers a base salary of $200,000, equity, comprehensive benefits, remote/locational pay adjustments, and a commitment to diversity and accommodations, along with in-person onboarding and a camera-on interview requirement, with Candidate Privacy Notice compliance.

Figma is expanding its design-driven team and seeks a Strategic Account Executive to drive sales and expansion with top Enterprise customers. The AE will manage defined strategic accounts, build C-level relationships, understand complex business needs, and tailor solutions across Figma’s product suite for enterprise deployments. Responsibilities include creating strategic account plans, multi-threading at senior levels, co-creating with cross-functional partners, and advancing executive relationships through in-person meetings. Requirements include multi-year software/SaaS enterprise sales with 5000+ employees, consistent pipeline generation, and handling long (9+ months) sales cycles; bonus for selling to technical teams and deal qualification certification. Figma offers equity, a base salary range up to $200,000 per year, and comprehensive benefits, with remote options and accommodations; candidates should discuss location with the recruiter, and the hiring process requires camera-on interviews and in-person onboarding.

Figma is growing its team to make design accessible to all, offering a unified platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration, with a focus on AI-native craft and creativity. The role is an Account Executive, SMB for Figma Weave, full-time and based in the New York hub, tasked with generating new business and guiding inbound prospects through evaluation and buying across Figma products. Responsibilities include creating and managing an SMB pipeline, applying discovery and value-selling, aligning with decision-makers, prioritizing large volumes of accounts, and advancing deals through cross-functional collaboration and in-person meetings. Requirements include experience closing software/SaaS sales in an outbound function, proven pipeline generation, the ability to manage high-volume sales cycles, and a sales methodology that creates value for customers; selling to technical audiences and deal-qualification certification are a plus, with encouragement to apply even if not a perfect match. They offer equity, comprehensive benefits, a base salary of $82,500, pay localization for remote roles, and commitments to equal opportunity and accommodations, along with interview and onboarding logistics such as camera-on during interviews and in-person onboarding.

Figma is growing its team to make design accessible for everyone, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-assisted iteration through real-time collaboration. They’re hiring an SMB Account Executive (NYC or SF hub, hybrid with in-person 2 days/week) to generate new business, handle inbound prospects, and guide SMB buyers (500+ FTEs) through Figma’s evaluation and buying process. Responsibilities include building a pipeline from inbound/outbound activity, applying discovery and value-selling to engage key decision-makers, prioritizing accounts, coordinating with cross-functional partners, and advancing deals with in-person meetings. Requirements include experience with structured sales or outbound programs, closing SaaS deals, consistent pipeline generation for net new business, and managing high-volume sales cycles; a background selling to technical audiences is a plus, and applicants are encouraged to apply even if not a perfect match. Compensation and benefits include a base salary around $69k (location-dependent), equity, and a comprehensive package of health/dental/vision, retirement, parental leave, mental health and wellness benefits, PTO and stipends, with localization for remote roles; Figma emphasizes diversity, accessibility accommodations, cameras-on interviews, in-person onboarding, and a Candidate Privacy Notice.

Figma is growing its team to make design more accessible, offering a platform that supports ideas from brainstorming to prototypes and real-time collaboration, with AI-native capabilities. They’re hiring an Account Executive, Mid-Market to drive sales and revenue with mid-market customers (500-5000 employees), building relationships with key decision-makers and aligning Figma’s roadmap to client needs. You’ll manage a pipeline, conduct discovery and value-selling, craft account plans, multi-thread at the executive level, manage a book of business, and collaborate cross-functionally to advance deals and customer success. Requirements include multiple years of software/SaaS sales with a book of customers, consistent pipeline generation, and experience closing complex 3-9 month sales cycles, with a bonus for selling to technical executives or having relevant deal-qualification certifications. Figma offers equity and comprehensive benefits, with transparent pay (base salary around $110k, localized for remote roles), equal opportunity employment, accommodations, and a culture that values growth, cameras-on during interviews, and in-person onboarding.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model. The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while promoting diversity, respect, and inclusion. Lucid is seeking a Regulatory & Product Counsel to join the Compliance team, serving as the legal point of contact to advise on privacy and other regulatory requirements across the business. Responsibilities include developing and maintaining compliance programs, monitoring laws and product operations, and acting as the subject matter expert on global SaaS regulations with emphasis on data privacy (GDPR, CCPA), AI compliance, and marketing and sales controls. Requirements include a JD from an ABA-accredited school, active State Bar license, 3-5 years of relevant SaaS/regulatory experience focused on data privacy, and the ability to translate complex regulations into actionable guidance for cross-functional teams; preferred qualifications include a technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration and work acceleration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, with a hybrid Raleigh, NC role that combines remote work and in-person collaboration two days per week (Tuesday and Thursday). They’re seeking a QA Intern for April–August 2026 who will be a fully integrated member of a Scrum team, working with Software Engineers, Product Managers, and UX Designers to ensure high-quality releases through hands-on testing. The role emphasizes autonomy and a proactive mindset, with responsibilities including stand-ups, reviewing pull requests, manual testing across multiple strategies, and maintaining the team’s bug backlog in collaboration with the broader QA team. Requirements include being organized, detail-oriented, curious, collaborative, ownership-driven, with 0–3 years of experience and a bias toward problem-solving and empathetic user experience. Preferred qualifications include experience with Jira and Confluence, web application testing, and developing/executing test suites, all within a fast-paced, team-oriented environment, aligning with Lucid’s core values of teamwork, innovation, empowerment, initiative, ownership, and delivering a positive user experience.

Lucid Software is a leader in visual collaboration with award recognition, a hybrid workplace, and core values centered on teamwork, innovation, empowerment, initiative, ownership, and passion, while valuing diversity and inclusivity. They are hiring a dynamic Payroll Specialist to manage semi-monthly US multi-state payroll and support international payroll for Amsterdam, Melbourne, and Hamburg, reporting to the Senior Payroll Manager and collaborating with Accounting and People Operations, with Workday driving automation for US operations. The role includes data verification, time and attendance management, fringe benefits tracking, tax/compliance coordination, audits and reporting, and serving as the US payroll subject matter expert. Requirements include a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, high data-volume handling, advanced Excel/Sheets, HRIS/Payroll tech, attention to detail, problem-solving, independence, and excellent communication; preferred qualifications include Workday and Cloudpay, international payroll, system integrations, benefits and leave experience, EOR familiarity, and SaaS company experience. The position emphasizes a customer-service mindset, ability to work independently in a fast-paced, collaborative growth environment, and a strong focus on data integrity and process optimization.

Lucid Software is a leader in visual collaboration, honored with Forbes Cloud 100 and Fortune Best Workplace in Technology, and operates a hybrid, inclusive culture focused on teamwork, innovation, empowerment, initiative, ownership, and excellence. They are seeking a dynamic Payroll Specialist who will report to the Senior Payroll Manager, manage semi-monthly US multi-state payroll (using Workday for US operations) and support international payroll for Amsterdam, Melbourne, and Hamburg, acting as a data steward across systems. Responsibilities include data verification and controls, end-to-end time and attendance management, fringe benefits, tax and compliance coordination, audits and reporting (including W-2s), participation in financial and 401(k) audits and special projects, and serving as the US payroll subject matter expert on 401(k), leave, and benefits. Requirements are a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, ability to manage high data volumes, advanced Excel/Sheets skills, extreme attention to detail, problem-solving ability, and the capacity to work independently and cross-functionally with strong communication. Preferred qualifications include Experience with Workday and Cloudpay, international payroll experience, system integrations, familiarity with benefits and leave, employer-of-record/SaaS experience, and #LI-NJ1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, with a diverse, respectful, and inclusive culture. It operates as a hybrid workplace with remote, office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users and Fortune 500 companies like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company is hiring New Logo Account Executives to grow strategic business for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Responsibilities include maintaining expert knowledge of Lucid Suite, understanding the competitive landscape, pursuing outbound leads, generating and closing new pipeline across segments via cold calling, emailing, demos, negotiations and marketing activities, and managing a book of accounts to forecast and close pipeline to meet quotas, with other duties as assigned. Requirements include 1-3 years of SaaS/tech sales, ability to manage multiple projects and deadlines, and excellent written and verbal communication skills, with a hybrid role at the South Jordan, UT office two days per week (Tuesday and Thursday); preferred qualifications include a BA/BS, proven ability to close high-level business in competitive environments, and experience with Salesforce and tools like Outreach, Groove, and Zoominfo, along with the ability to align solutions to client needs.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego and a respectful, inclusive culture. The company operates as a hybrid workplace supporting remote or in-office work, promotes work-life balance, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by more than 100 million users worldwide and Fortune 500 customers. Its customers include Google, GE, and NBC Universal, and it partners with leaders such as Google, Atlassian, and Microsoft. New Logo Account Executives lead strategic business growth for new and current Lucidchart and Lucidspark customers across assigned territories, collaborating with Customer Success Managers to ensure renewals, expansion, and ongoing customer engagement. Responsibilities include developing expertise on Lucid Suite, understanding the competitive landscape, outbound prospecting to generate and close pipeline, managing a book of accounts and forecasts to hit quotas, and performing other duties; requirements are 1–3 years of SaaS/tech sales, strong communication, and a hybrid Raleigh, NC role two days per week (Tuesday and Thursday), with preferred qualifications such as a BA/BS, Salesforce and sales tools experience, and the ability to guide clients to applicable solutions while maintaining Salesforce hygiene.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company values diverse perspectives and maintains a respectful, inclusive culture, operating as a hybrid workplace that supports remote work, office presence, or a mix based on role and team needs. Lucid has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving more than 100 million users worldwide with customers such as Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives drive strategic growth for new and existing Lucidchart, Lucidspark and Lucidscale customers across assigned territories, collaborating with Customer Success Managers to renew, expand, and engage, and conducting outbound prospecting to generate and close new pipeline. Requirements include 3 years of SaaS/tech sales, strong multi-project management and communication skills; the role is hybrid in Raleigh, NC, with in-office work two days a week (Tuesday and Thursday); preferred qualifications include a BA/BS, experience with Salesforce and tools like Outreach, Groove, and Zoominfo; and the posting is labeled #LI-DS1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego. The company promotes a diverse, respectful, and inclusive culture and operates as a hybrid workplace that supports remote, in-office, or mixed arrangements depending on role needs, having earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, including major customers like Google, GE, and NBC Universal, and the company partners with leaders such as Google, Atlassian, and Microsoft. The Implementation Team within Customer Experience leads onboarding for high-value customers, acting as trusted advisors, driving adoption and long-term value, managing complex engagements, and coordinating technical solutions like migrations, SSO/SCIM, and integrations. Requirements include a bachelor’s degree, 4+ years in a client-facing SaaS or enterprise role (preferably in implementation-related functions), strong organizational and communication skills, and a PMP is preferred; the position is hybrid with a South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications include expertise in innovation or change management and experience leading internal initiatives or large data migrations.

Zendesk is hiring a Sales Development professional for the EMEA region, presenting the role as a training ground to develop sales skills and accelerate career progression within its fast-growing customer-support platform. The role involves driving new business, managing a busy outbound pipeline, prospecting into cold accounts and divisions of existing customers, and building high-value pipeline across startups to enterprise customers. Ideal candidates have at least six months of sales experience (SaaS preferred), a consultative, customer-centric mindset, strong communication, a self-starter attitude, English fluency, and a hybrid work arrangement with a Lisbon office plus remote work. The position requires representing the brand, delivering exceptional customer experience, and overachieving on targets, with creative use of social tools for lead generation in a collaborative “Zen” environment. Zendesk emphasizes diversity, equity, and inclusion, equal opportunity employment, accommodations for disabilities, and notes potential AI screening in applications, while offering a hybrid work model that balances in-person collaboration across offices worldwide.

Zendesk is hiring for a sales role focused on generating new business opportunities to fuel its mid-market and Fortune 500 pipeline, highlighting Zendesk as a 2025 Gartner Magic Quadrant Leader driving global CX transformation. You will collaborate with Account Executives to develop targeted lists and messaging, conduct high-level conversations with senior executives in target accounts, and research and qualify opportunities into the AE/AM pipeline to meet monthly quotas. Requirements include 2-4 years of high-volume outbound sales experience, the ability to understand customer requirements and map Zendesk solutions, excellent bilingual Spanish and English communication, and a bachelor’s degree with a proven track record of meeting targets. The role is hybrid, requiring in-office presence part of the week at a local office in Mexico City or Estado de Mexico, with the schedule determined by the hiring manager, alongside flexible remote options. Zendesk emphasizes equal opportunity, diversity and inclusion, potential AI screening, and accommodations for applicants with disabilities, as part of a culture that supports work-life balance and community involvement.

Zendesk is seeking a Senior Software Engineer to join the Engineering & Integration Shared Services team to build software solutions, integrate data across SaaS systems, and enhance employee and customer experiences with Zendesk products. Key responsibilities include designing, developing, documenting, testing, and deploying standardized integration solutions; conducting unit, system integration, and user acceptance testing; participating in backlog refinement and two-week Agile Scrum sprints; exploring AI and automation to boost productivity; collaborating with developers, IT owners, architects, and analysts; and contributing to sprint retrospectives. Qualifications require 5+ years in backend or integration engineering, advanced Java proficiency (Node.js or Python a plus), experience with RESTful APIs and event-driven architectures, cloud experience (AWS/Azure/GCP), SaaS integration, testing, DevOps collaboration, Agile with Jira/Confluence, and solid documentation, plus a BA/BS in CS or related field or equivalent. Preferred skills include Node.js/Python/Bash, familiarity with low-code/iPaaS platforms, CI/CD and observability tools, security/compliance and data management/orchestration, change management, and AI/ML exposure; the role also requires being physically located in Mexico City or Estado de Mexico with a hybrid schedule and availability 12:00 PM–8:00 PM three days per week. Zendesk is an equal opportunity employer with a global commitment to diversity and inclusion; applicants’ data may be collected for recruiting, and AI may be used to screen applications, with accommodations available for disabilities upon request.

Zendesk is hiring a Sales Development role in its EMEA sales team to drive new business, qualify high-value inbound leads, and set up Account Executives for success, offering a clear path for a sales career in a fast-growing region. Responsibilities include handling a high volume of inbound leads in CRM, qualifying opportunities, upselling and cross-selling before passing to AEs, and contributing to the regional strategy while delivering an outstanding customer experience in a multicultural Europe, Middle East and Africa team. Requirements include fluency in German or Polish and English, a passion for consultative sales, sales experience is a bonus but not essential if you have a bachelor’s or master’s degree, plus a self-starter attitude and strong communication; you must be able to work in the Lisbon office on Tuesdays, Wednesdays, and Thursdays. The role features a hybrid work model with a rich onsite experience and remote work part of the week, with in-office days determined by the hiring manager to support connection and collaboration. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI to screen applications, and provides accommodations for applicants with disabilities, with contact options for requesting accommodations.

Atlassian offers flexible work options—office, home, or a hybrid model—and supports employees in balancing family, personal goals, and priorities, with virtual interviews and onboarding as part of its distributed-first approach. In this role, you will develop and execute a sales strategy to drive revenue growth for Jira Service Management in the Southeast Asia market. You will define and implement a clear vision for your territory and regularly communicate on funnel, account, territory status, resource requirements, challenges, and successes. You’ll collaborate with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product), represent Jira Service Management at industry events, provide accurate sales forecasts and reports to senior management in Australia, and work closely with Atlassian partner management and a range of partners from large IT service providers to other firms. You’ll be part of the very first hires of the Solution Sales Executive team for Jira Service Management in the SEA region.

Atlassian supports flexible work arrangements—office, home, or hybrid—with a distributed-first approach and hires in any country with a legal entity, with virtual interviews and onboarding. The role focuses on developing and executing a sales strategy to drive Jira Service Management revenue in Southeast Asia. It requires defining a territory vision and regularly communicating funnel status, resource needs, challenges, and successes. You will collaborate with Enterprise Advocate, Marketing, Customer Success, and Product to ensure customer satisfaction and retention, represent Jira Service Management at events, and provide accurate sales forecasts to senior management in Australia. You will work closely with Atlassian partner management and partners of various sizes, and be among the first hires of the Solution Sales Executive team for Jira Service Management in SEA.

SmartBear emphasizes quality software and AI-powered automation through HaloAI, aiming to accelerate high-quality software delivery, and is trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Junior Software Engineer role focuses on building new and ongoing products, including Agentic AI offerings, across API Design and Management, Testing and Observability, with full-stack responsibilities on back-end services and front-end interfaces to ensure a strong end-user product experience. Responsibilities include building and maintaining back-end services exposing Generative AI capabilities, rapidly validating new use cases, conducting code reviews, delivering working code on time, and iterating designs based on user feedback. Requirements include 1+ year of production software development, solid understanding of HTTP/REST and client/server architecture, ability to tackle ambiguous requirements, strong communication in English, and a mindset of intelligence, humility, and hard work. Perks include high-priority visibility to the CEO and CTO, commitment to diversity and inclusion, hybrid work options, equal opportunity employer with pay transparency, and a base salary range of $110,000–$130,000 plus benefits and professional development.

SmartBear delivers complete visibility with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative (SDR) role in Somerville, MA involves following up on inbound leads, conducting high-volume outreach (60–100 activities per day), and partnering with Account Executives to generate pipeline and targeted outbound campaigns, with the potential to be promoted to Account Executive within 12 months. You’ll work with an extensive tech stack (Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, AppAnnie, and more) and receive ongoing coaching and training from leadership and peers. SmartBear prioritizes an inclusive, people-first culture, celebrates diversity, supports work-life balance with flexible time off and hybrid options, and maintains its headquarters in Somerville with offices around the world. The role offers base salary plus on-target commission, with estimated annual cash compensation of $50,000–$60,000, along with a comprehensive benefits package and total rewards designed to support career growth.

Appfire champions a remote-first, choose-your-work-style culture with flexible time off and resources for growth, learning, and internal mobility. The Director of Product Management role focuses on maximizing business and customer impact across one or more applications, leading PMs, shaping long-term roadmaps, and collaborating across cross-functional teams with a hands-on, data-driven approach. Required skills include extensive product management leadership, systems thinking, strategic vision, cross-functional leadership, technical acumen, problem-solving, and clear communication; portfolio management experience is a plus. The company offers equity, learning platforms, CSR days, flexible remote work, generous vacation, and additional perks, plus a new GORA office. Appfire is a 850+ employee, 28-country, remote-first company with multiple awards, strong security certifications (ISO 27001/27017, SOC 2), and a large partner network serving over 20,000 customers including Fortune 500s; it is an equal opportunity employer.

Appfire is a remote-first company that lets people choose how and where they work, supports work-life balance with flexible time off, and offers growth through learning platforms and internal mobility. They are looking for an Engineering Manager to drive business impact and technical excellence for products like BigPicture Enterprise, 7pace Timetracker, and JMWE, leading a software engineering team and shaping the product strategy and technical roadmap. The role requires 7+ years in software development with at least 3 in management, a product-minded approach, strong cloud and observability expertise, proven delivery improvements, and excellent cross-functional communication. Benefits include equity, a home office allowance, wellness and learning stipends, private healthcare, life insurance, volunteering days, 26 days of PTO, CSR involvement, and an indefinite contract from day one. Appfire highlights include 850+ employees in 28 countries, CSR via Pledge 1%, a broad customer base including Fortune 500, ISO and SOC2 certifications, and recognition in Deloitte Fast 500 and other awards.

Tempo is a global software company that creates Atlassian Marketplace apps, serving over 30,000 customers including a third of the Fortune 500, and helps teams orchestrate creation and delivery with modular, scalable solutions. Its product suite has evolved from a time-tracking tool launched in 2009 to an award-winning enterprise portfolio management solution focused on value and harmony within organizations. The Account Director for New & Expansion in Enterprise will drive sales of Tempo’s products to large corporate customers, manage the full sales process, and collaborate with partners, pre-sales, and sales engineers. Candidates should have at least 6+ years in enterprise B2B SaaS selling to Fortune 500 companies, a proven quota-attainment track record, experience with complex sales cycles and executive relationships, and familiarity with Atlassian Marketplace or related ecosystems is a plus. Tempo offers a remote-first environment, generous benefits and growth opportunities, unlimited vacation in many locations, travel as needed, and a strong commitment to equal opportunity and an inclusive culture; applicants should submit their resume in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; since 2007 it evolved from a time-tracking tool to the #1 time management add-on for Jira, becoming a trusted Atlassian ecosystem leader with a mission to help the world work smarter with heart. The role is a GTM Engineer who will architect Tempo's revenue systems for its next growth phase, building automated pipelines and personalized customer experiences using tools like n8n and Clay, and serving as the technical architect of the revenue engine. Responsibilities include AI-powered revenue generation (autonomous SDRs, lead scoring, enrichment, personalization, intent-based triggers, in-app/chat automations), data pipeline and intelligence (RAG/vector databases, real-time dashboards, predictive churn/expansion models, automated lead routing, lifecycle triggers), and system integration/automation architecture (a composable GTM architecture with n8n, event-driven workflows, reusable automation patterns, and APIs). Required qualifications cover 4+ years in GTM engineering or similar in B2B SaaS, expert n8n and advanced Clay skills, prompt engineering, RAG/vector database experience, JavaScript/Python, SQL, REST/webhooks, and experience with event-driven real-time data processing and data modeling, plus business acumen and cross-functional leadership; nice-to-haves include Salesforce, Braze/Iterable/Hubspot, Segment, Jira/Atlassian, data orchestration tools, and experience at high-growth SaaS. Tempo highlights impact, innovation, collaboration, and growth, offering a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement and WFH allowances, opportunities to travel to international offices, diverse teams, and an equal-opportunity workplace.

Zendesk is hiring a Senior Data Engineer for the Data Platform team to build a globally distributed data system on AWS and Snowflake, enabling deep understanding of customer interactions for 170,000+ global businesses. The role involves building foundational data services, designing features, investigating production issues, and mentoring others, with impact across Zendesk’s products, reporting, ML initiatives, and internal analytics. Requirements include 6+ years of software/data engineering with 3+ years building scalable data platforms, proficiency in Snowflake/DBT, Java/Python/Scala, AWS and Kubernetes, data modeling, and ability to work in a distributed environment; additional qualifications include ETL experience and familiarity with Kafka, Airflow, Celery, and AWS Step Functions. The tech stack centers on Java and Python, uses Spark and Airflow, and runs on AWS EMR and Kubernetes while integrating with S3, Athena, and Glue; the role supports a hybrid work model with on-site presence in Karnataka or Maharashtra, India. Zendesk emphasizes fairness and inclusion, notes potential AI screening, and offers accommodations for disabilities, with location-specific hiring and a commitment to equal opportunity and diversity.

Zendesk’s Data Platform team is seeking a Staff Data Engineer to help build a globally distributed data platform on AWS and Snowflake, enabling 170,000+ global businesses to understand customer interactions at depth. The role entails designing and developing core data platform features, publishing well-tested production code, diagnosing production issues, and continuously improving data pipelines to maximize efficiency, throughput, and data quality, serving customer-facing reporting, ML, and internal analytics. Requirements include 11+ years of software/data engineering experience with 4+ years building scalable data platforms, proficiency with Snowflake and DBT, Java/Python/Scala, strong cloud and Kubernetes knowledge, data modeling, ETL experience, and familiarity with Kafka, Airflow, Celery, and AWS Step Functions, plus the ability to work in a distributed team. The tech stack comprises Java and Python-based pipelines, Spark and Airflow, runs on AWS (EMR) and Kubernetes, and integrates with S3, Athena, and Glue; this is a hybrid role based in Karnataka or Maharashtra, India, with part of the week in-office per the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI or automated screening in applications, and provides accommodations for applicants with disabilities; contact peopleandplaces@zendesk.com for accommodation requests.

Zendesk is hiring a Corporate Account Executive to grow its B2B SaaS business by acquiring new customers and expanding the corporate account base. The role focuses on driving top-line revenue, managing and nurturing relationships, cross-selling, using data insights and customer intent to prospect and retain, articulating Zendesk's product value, and leading competitive sales cycles while maintaining a robust Salesforce pipeline and accurate forecasts. Qualifications include a BA/BS or equivalent, at least 2 years in B2B sales or solution engineering (preferably SaaS) with a proven record of hitting targets, strong presentation and negotiation skills, account research and outreach capabilities, and familiarity with Salesforce, Outreach, and Clari. The position is hybrid, requiring some in-office presence with scheduling determined by the hiring manager, and collaboration across internal teams. Zendesk emphasizes its commitment to diversity and inclusion, equal opportunity employment, AI screening where appropriate, and accommodations for applicants with disabilities.

Zendesk is hiring an Enterprise Account Executive in the Netherlands to grow the enterprise customer base, closing deals of varying sizes and sales cycles, and expanding relationships with existing customers. Key duties include driving revenue growth, managing relationships for satisfaction and retention, pursuing cross-sell opportunities, leveraging data and customer intent to inform prospecting, and leading complex sales cycles with executive sponsorship and a strong value-based business case. Requirements: BA/BS or equivalent, Dutch language proficiency, 5+ years of B2B enterprise SaaS sales in the Netherlands with a proven track record of meeting or exceeding targets, ability to navigate multi-month renewals, experience selling to VP/C-level executives, strong presentation and negotiation skills, willingness to travel, and familiarity with Salesforce, Outreach, and Clari. Zendesk emphasizes a human-centered approach to customer experience and supports a hybrid work model with offices worldwide and remote flexibility. Zendesk is an equal-opportunity employer committed to diversity and inclusion; AI may be used to screen applications, and accommodations are available for applicants with disabilities.

Appfire is a remote-first company that lets you choose where you work—home, an office, or while traveling—supporting work-life balance and personal growth. The company is hiring an IT Procurement Partner to manage the end-to-end lifecycle of 100+ software tools and hardware, including renewals, vendor negotiations, procurement operations, cost optimization, and contract records. The role requires leading procurement via Coupa, collaborating with engineering, IT, product, finance, and legal to ensure the right technologies at the best value, and performing SaaS optimization and spend reporting. Requirements include a bachelor’s degree or equivalent, 4–6 years in SaaS operations or procurement, experience negotiating SaaS contracts, Coupa familiarity, strong analytics and communication skills, knowledge of SaaS licenses, and relevant certifications (CSAM, ITIL, SaaS Ops/FinOps), plus experience in engineering-heavy SaaS companies. Appfire highlights its 850+ employees across 28 countries, CSR through Pledge 1%, security certifications (ISO 27001/27017, SOC 2), a robust channel program, and recognition for growth and culture.

Appfire is a remote-first company that lets you choose where you work and how you balance your life with flexible time off, while offering growth opportunities and internal mobility across a global team. The role described is for a Backend Java Developer (remote from Bulgaria) who will design and optimize a cloud-based SaaS backend, collaborate cross-functionally, and focus on delivering reliable, well-tested functionality and high performance. Technical highlights include a large, well-designed application with 100+ modules and Domain-Driven Design, architectures such as hexagonal and microservices, multitenant SaaS on AWS/GCP, extensive testing and CI, and exposure to technologies like reactive programming, Event Sourcing, Kafka, and Redis. Required skills include solid Java, Spring, Hibernate, and SQL, a strong grasp of SOLID and design patterns, testing tools (JUnit/Spock, etc.), Git, Maven, Docker, and a production-ready mindset with cloud basics. About Appfire, the company has 850+ employees in 28 countries, strong CSR with Pledge 1%, security certifications (ISO 27001/27017, SOC 2), and awards; benefits include 25 paid days off, private healthcare, Sofia transport card, Multisport, and development opportunities through Appfire University.

Tempo serves over 30,000 customers—including a third of the Fortune 500—and provides an integrated suite spanning time tracking, capacity and resource planning, portfolio management, roadmapping, program management, and reporting, rooted in its status as the leading Jira time-tracking solution and a remote-first, craft- and collaboration-driven culture. The role is a Product Manager for the Capacity Planning product area, owning end-to-end responsibilities from understanding customer workflows to defining features and working with engineers to launch and iterate solutions that help teams plan, allocate people, and adjust commitments as priorities change. You will own the product area, drive execution with sprint planning and backlog refinement, break down problems into actionable stories, collaborate with engineering to resolve edge cases and tradeoffs, write clear requirements and acceptance criteria, and coordinate with design, analytics, and adjacent product teams to ensure a natural integration with time tracking and broader workflows, plus launch and iterate after release. Requirements include 4–7 years of product management (or equivalent), experience owning features from discovery through release, strong execution and ability to work without close supervision, comfort with engineering tradeoffs, ability to write user stories and acceptance criteria, a knack for connecting customer needs with technical constraints, and a technical background with B2B SaaS or data-heavy products; experience with APIs, integrations, or AI/ML concepts is a plus. Tempo emphasizes impact, innovation, collaboration, and growth; it offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training and travel perks, diverse teams, an equal-opportunity culture, and English resumes are requested for applications.

Tempo is a remote-first company with 30,000+ customers, including a third of the Fortune 500, offering an integrated suite across time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting to make work visible, predictable, and impactful. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, unifying strategic planning, portfolio prioritization, resource capacity, cost tracking, and execution data—with AI-driven planning and recommendations. You’ll drive end-to-end multi-product roadmaps, embed AI capabilities, and design capabilities that help answer critical questions like whether we’re prioritizing the right initiatives, have capacity, and are on track, all while championing real-world workflows. You’ll deliver integrated solutions across time tracking, capacity planning, cost management, and portfolio visibility, include AI assistants and predictive analytics, and partner on go-to-market and adoption to drive cross-product cohesion. Requirements include 10+ years of product management experience (at least 5 years leading multi-product portfolios), a customer-outcomes focus, experience in work management/capacity/portfolio/time tracking (Atlassian ecosystem familiarity a plus), comfort with analytics/AI/ML, strong cross-functional communication, a bachelor’s degree (MBA a plus); plus remote-friendly benefits such as unlimited vacation, health/dental/vision, training reimbursements, and an inclusive, equal-opportunity culture with resume in English.

SmartBear offers award-winning testing tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations—including Adobe, JetBlue, FedEx, and Microsoft. The Senior C++ Software Engineer role is based in Bangalore with a hybrid work model, focusing on developing and maintaining the testing tool in C++ and collaborating to enhance backend functionalities and integrate frontend and backend components. The role uses a tech stack that includes C++, C#, Delphi, Avalonia, Windows programming (COM, WinApi), and DevExpress GUI, within the TestComplete product context that enables rapid test automation across web, mobile, and desktop applications. Responsibilities include designing, implementing, and maintaining backend components in C++, conducting code reviews, developing and executing test cases, and collaborating with cross-functional teams such as developers, testers, UX designers, and product managers. Requirements include 8+ years of backend development experience in C++, familiarity with Delphi, Windows programming, solid OOP and design patterns knowledge, experience with CI/CD and SDK development, a BS in CS or equivalent, and English at least B2; SmartBear emphasizes diversity, inclusion, ethical practices, and maintains a global presence with multiple offices and recognized awards.

At SmartBear, quality software is central, with solutions across the SDLC—Swagger in APIs, BugSnag in Observability, and Zephyr in Testing—enhanced by SmartBear AI, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Product Security Engineer will be an advocate for security throughout product and engineering processes, defining security expectations, verifying controls, and helping drive customer adoption of SmartBear products by identifying weaknesses with product and engineering leaders. The role embeds in engineering and product groups to drive security at the right stages of the SDLC, lead security-by-design decisions, perform threat modeling, secure code reviews, penetration testing, architectural risk assessments, and own vulnerability triage and remediation workflows. Requirements include 6+ years in Product/Application/Security, experience delivering SaaS in AWS/Azure/GCP, expertise in threat modeling and reviews across Web/API/cloud-native services, strong development in Java/Go/Python/JavaScript, and familiarity with SAST/DAST/SCA/IaC/CSPM/CI/CD security, with ability to influence teams. Perks and culture include opportunities for career growth, investment in people, inclusive culture, celebrating differences, strong corporate social responsibility, global offices, industry awards, and commitment to equal opportunity and a respectful workplace.

Atlassian offers flexible work options and global hiring where they have a legal entity, and they are seeking a Pre-Sales Solutions Engineer for enterprise to be a product expert, solve tough customer problems, and help close deals. The role supports over 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) with a value-selling approach and a collaborative culture that emphasizes teamwork and shared success. Responsibilities include partnering with account teams and channel partners for Fortune 500 accounts, conducting customer discovery, mapping needs to Atlassian products, and delivering compelling demonstrations that show the value of the full portfolio. The engineer will guide customers’ technical needs to gain buy-in, build strong partnerships with account executives, and maintain pipeline while providing feedback to improve the selling cycle. Ongoing learning and feedback are emphasized, including documenting product feedback and competitive intelligence for product management and continually expanding knowledge of pre-sales, solutions, and Atlassian progress.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - Atlassian is looking for a Pre-Sales Solutions Engineer for its enterprise business who will become a product expert, solve complex customer problems, and help close enterprise deals. - The team serves about 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a culture of collaboration—the “play as a team” ethos, with employees working with Atlassian, not for Atlassian. - Key responsibilities include partnering with account teams and channel partners for Fortune 500 accounts, conducting customer discovery, mapping needs to Atlassian products, identifying cross-product opportunities, and leading tailored value demonstrations. - The role also entails fostering partnerships with account executives, managing pipeline and opportunities, documenting product feedback and competitive intelligence, and continually updating knowledge of products and sales processes.

- Atlassian offers flexible work locations (office, remote, or hybrid) and hires people in any country where it has a legal entity. - They are seeking a Pre-Sales Solutions Engineer for their enterprise business who will be a product expert in the sales cycle, solve customers’ hardest business problems, and help close enterprise deals. - The team serves over 250,000 customers, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, focusing on value selling and a culture of teamwork where employees work with Atlassian, not for Atlassian. - Responsibilities include partnering with account teams and channel partners for Fortune 500 accounts, conducting customer discovery, identifying cross-product opportunities, leading value-based demonstrations, and guiding customers’ technical needs to gain buy-in. - Additional duties involve capturing product feedback and competitive intelligence for product management, and continually learning and refining pre-sales, product, and sales processes.

Zendesk aims to champion great customer service and, in the AI-first era, to build the Resolution Platform that turns every customer touchpoint into a meaningful, empathetic experience. As an AI Success Strategist (Strategic Engagement Lead) for APAC, you will own multi-year AI roadmaps for our most complex enterprise clients, bridging technical deployment and business transformation to drive measurable ROI, Automated Resolution growth, and Gross Revenue Retention. Your responsibilities include strategic AI roadmap orchestration aligned with C-Suite objectives and CX vision, design authority and solutioning with Professional Services and API work, cross-functional GTM orchestration for a unified customer experience, data-driven governance with adoption analytics and health scores, and thought leadership on Responsible AI and compliance to secure renewals via CSAT and efficiency. Basic qualifications include 5+ years in Customer Success, Technical Account Management, or Management Consulting in Enterprise SaaS, 1+ year of AI-related project experience, a proven GTM track record, a bachelor’s degree, and familiarity with Agile; preferred qualifications include CX domain expertise, advanced degrees or certifications in AI strategy, PMP/CSM, APAC regulatory experience, and Product-Led Growth exposure. Zendesk offers a Hybrid work model with in-office time and remote flexibility, is an equal opportunity employer committed to diversity and inclusion, and may use AI screening while providing accommodations for applicants who need them.

Zendesk is seeking an AI Success Strategist in Customer Success to lead end-to-end AI roadmaps, own executive partnerships, and ensure AI initiatives start strong and scale beyond technical deployment. The role’s mission is to translate product capabilities into clear business strategies, drive adoption from initial deployment through sustained expansion, and measure success by customer satisfaction, automated resolution usage, and retention. The overarching objectives are to accelerate time-to-value for Zendesk AI, own multi-year AI roadmaps across Product, Services, Sales, and Partners, and deliver measurable commercial outcomes including renewals and revenue growth. Key responsibilities include owning AI roadmap delivery, acting as design authority for deployments, shaping long-term AI vision with executives, aligning cross-functional teams, leading engagements, sustaining mutual roadmaps, managing channel and adoption strategy, and using data-driven insights to maximize impact. Required qualifications include 5+ years in Customer Success with 1+ year AI experience, German fluency, enterprise SaaS GTM or related experience, strong analytics for churn/expansion, and a bachelor’s degree; the role also notes a hybrid work arrangement and Zendesk’s commitment to equal opportunity, diversity, inclusion, and accommodations.

Zendesk is seeking an AI Success Strategist in Customer Success to lead the end-to-end delivery of customers’ AI roadmaps, owning strategic AI adoption and executive partnerships that start strong and scale. The role’s mission is to translate product capabilities into business strategies, define a long-term AI vision, align internal and external teams, and drive execution from initial adoption through sustained expansion, with success measured by customer satisfaction, increased automated resolution usage, and improved retention. Responsibilities include owning AI roadmap delivery, serving as the design authority for deployments, shaping a long-term AI vision, coordinating cross-functional alignment among Product, Services, Sales, Success, and Partners, leading engagements, sustaining mutual AI roadmaps, shaping channel and adoption strategy, and using data-driven insights to drive measurable impact. Qualifications include a minimum of 5+ years in Customer Success/Experience with at least 1+ year of AI-related experience, fluency in French, prior GTM experience in enterprise technology or SaaS, ability to forecast churn and expansion, a Bachelor’s degree in a related field (advanced degrees and AI/PM certifications preferred), and proven ability to design success plans and influence cross-functionally, with AI domain expertise considered a plus. The role is hybrid with in-office requirements, Zendesk emphasizes diversity and inclusion and may use AI to screen applicants, and accommodations are available for applicants with disabilities.

Zendesk is hiring a Manager, AI Success Strategists to scale its AI-driven Resolution Platform by building and leading a 6–10 person team of strategists who deliver measurable AI outcomes for customers. The role owns end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategies, ensuring consistent execution across customers, and maintaining recurring, outcome-driven cadences that improve customer satisfaction, automated-resolution adoption, and retention/expansion. Overarching objectives include owning and scaling the team, operationalizing repeatable playbooks and forecasts to detect and mitigate risk earlier, and driving improvements in automation adoption, time-to-value, and at-risk accounts. Success requires skills in product partnership, generative AI fluency, executive engagement, forecasting and risk management, and cross-functional coordination, plus 7+ years in customer-facing enterprise roles and 2+ years of people management leading teams of 6–10, with GTM experience and a track record of measurable adoption outcomes. The role is hybrid with partial in-office time, and Zendesk emphasizes fairness, diversity, and responsible AI governance, including accommodations for applicants with disabilities.

Zendesk is seeking an AI Success Strategist to lead AI-driven customer outcomes and co-create a long-term AI roadmap with executive partnerships from day one. The role owns end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategy, driving adoption and expansion, and delivering measurable value throughout the lifecycle. Responsibilities include serving as the design authority for AI deployments, aligning internal teams, sustaining an engagement cadence with a mutual roadmap, managing channel/adoption strategy, and using data to measure impact while ensuring responsible AI and compliance. Qualifications require at least 5+ years in Customer Success/Experience with 1+ year of AI experience, enterprise SaaS GTM experience, strong analytics to forecast churn and expansion, and excellent program management and cross-functional influence; a bachelor’s degree is required, with AI strategy or PM certifications preferred. Zendesk also notes a hybrid work model, a commitment to diversity and inclusion, and that AI may be used in screening applicants, along with accommodations for applicants with disabilities.

Zendesk is seeking a Manager, AI Success Strategists to scale its AI-driven Resolution Platform by leading a 6–10 person team to deliver measurable AI outcomes, combining deep product expertise with people leadership. The role’s mission is to own end-to-end delivery of customers’ AI roadmaps, translate product capabilities into business strategy, and maintain recurring outcome-driven cadences that improve satisfaction, adoption, retention, and expansion. Responsibilities include hiring and developing the team, partnering with Product on pilots and roadmaps, running repeatable playbooks and SLAs, coordinating with Sales/PS/Product/Finance, leading executive engagements, and maintaining portfolio risk forecasting and health scores to drive growth and responsible AI governance. Qualifications call for 7+ years in customer success or related fields with 2+ years of people management (6–10 direct reports), enterprise SaaS GTM experience, strong AI/product fluency, forecasting and risk management skills, cross-functional influence, and excellent communication, with a bachelor’s degree (advanced degrees or AI strategy certifications preferred). The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid in-office/remote schedule, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI screening practices, and accommodations for applicants with disabilities.

Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and a Fortune Best Workplace in Technology. The role is hybrid, with remote work plus in-office collaboration at the South Jordan, UT office about two to three days per week, and it operates primarily on East Coast hours. The company emphasizes core values of teamwork over ego, innovation, empowerment, initiative, ownership, and passion/excellence, while fostering a diverse, respectful, and inclusive environment. The Executive Coordinator will manage complex scheduling for multiple VPs, including calendar management, meeting coordination, logistics, travel, and expense reporting. Requirements include professional communication, strong calendar management across multiple executives, proficiency in G Suite and scheduling tools, reliability, and discretion, with preferred qualifications of 1+ year supporting senior leaders in a corporate or high-growth setting.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, ownership, initiative, and teamwork over ego. The company fosters a diverse, respectful, inclusive culture and operates as a hybrid workplace with remote, office, or blended arrangements based on role needs. Lucid has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 customers such as Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team helps users learn to use the product, employing direct support and scalable solutions, and works cross-functionally to resolve issues, monitor metrics, and improve product and support offerings. The Raleigh internship is a full-time summer position (with potential extension to part-time through the spring) that is hybrid, requiring a Bachelor’s degree with a 3.0 GPA, ownership, strong communication, independent work, and includes responsibilities such as issue management, billing coordination, content creation, and collaboration with Engineering, Product, Marketing, and other teams.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company centers its culture on innovation, excellence, empowerment, initiative and ownership, and teamwork, while promoting a respectful, inclusive environment and a hybrid work setup. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company’s Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by over 100 million users and clients like Google, GE, and NBC Universal, plus partners including Google, Atlassian, and Microsoft. The Customer Operations team helps users understand and adopt the product, using feedback and data to improve health, and responsibilities include troubleshooting, cross-functional collaboration, content creation, community engagement, and handling billing and refunds. The internship requires a rising undergraduate with a 3.0 GPA, strong ownership and communication, and a hybrid Raleigh schedule (remote plus two in-office days per week on Tue/Thu), with a full-time summer commitment and potential extension; preferred qualifications include troubleshooting technical issues, content creation, data analytics, and mentoring experience.

SmartBear emphasizes quality in software and provides visibility and automation tools, trusted by more than 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring an Account Executive II to drive New Business, expand penetration within existing clients, and help customers integrate SmartBear into their software development processes. Requirements include 1–3 years of software sales with a quota, outstanding communication skills, a self-starter attitude, and preferred experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach, plus a bachelor’s degree. Why join: opportunities for career growth, a collaborative and inclusive culture led by a People and Culture team, and benefits such as flexible time off and even birthday time off, with offices worldwide and industry awards. Compensation comprises base salary plus on-target commission, with an estimated annual cash compensation around $120,000, and hybrid work options, along with guidance to verify listings to avoid scams.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, built to help modern teams from vision to value and grown from a 2007 time-tracking tool into the top Jira time-management add-on in the Atlassian ecosystem. The Sr. Revenue Operations Analyst role will optimize Tempo's revenue engine by developing Rev Ops strategies, analyzing sales metrics for insights, collaborating with Sales and Finance on forecasting and pricing, and designing and maintaining sales compensation plans and the Xactly system. The role also administers GTM tools (primarily Salesforce), customizing reports, dashboards, and workflows, while identifying process improvements and automation opportunities and staying current on Salesforce and other GTM technology features. Candidates should have at least 8 years of Rev Ops or sales enablement experience, strong analytical and communication skills, and the ability to work effectively in a dynamic, cross-functional environment with a high tolerance for ambiguity, including experience with Salesforce, Gong, Outreach, and Highspot. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, an inclusive culture, and the chance to make a meaningful impact on enterprise productivity software.

The job is Zendesk’s Sales Development role for the EMEA region, a fast-growing part of the company that focuses on recruiting, training, and coaching high-potential talent to excel in sales. You will be a key member of the sales team, driving new business, managing a busy outbound pipeline, prospecting into cold accounts and expanding within existing Zendesk customers, generating high-value pipeline across startups to enterprise, and delivering an outstanding customer experience while aiming to overachieve on targets. Requirements include native Polish and fluency in English, at least six months of sales experience, interest in consultative SaaS sales, a customer-centric attitude and strong communication, a “can do” mindset, with a bachelor’s or master’s degree preferred, and a hybrid Lisbon-based schedule. Zendesk offers leadership support, a dedicated buddy, flexible work options with the necessary tools, and a hybrid on-site experience designed for collaboration and learning. The company is an equal opportunity employer committed to diversity and inclusion, may use AI in screening, provides accommodations for applicants with disabilities, and requires part-time on-site attendance at a local office.

Zendesk is hiring a Manager, AI Success Strategists to scale its AI-driven Resolution Platform by leading a 6–10 person team of strategists who deliver measurable AI outcomes for customers and serve as both product authority and people coach. The mission is to manage end‑to‑end AI roadmaps, translate product capabilities into clear business strategies, ensure consistent execution across customers, and maintain recurring outcome‑driven cadences that drive customer satisfaction, automated resolution adoption, retention, and expansion while forecasting and mitigating risk. Overarching objectives include owning and scaling the team to achieve improvements in automation adoption and retention, operationalizing repeatable playbooks and forecasts, and hiring, coaching, and developing ICs to raise delivery velocity and create career paths. The role requires strategic and technical fluency in generative AI, strong product partnership, forecasting and risk management, executive presence, cross‑functional influence, and 7+ years in customer success/PS/TAM/Solutions with 2+ years of people management leading 6–10 direct reports, plus GTM experience and strong communication. The compensation includes US annualized OTE of $160k–$240k (70/30 base/commission), with possible bonuses, and the position offers hybrid work with some in‑office time; Zendesk emphasizes equal opportunity, diversity, and accommodations, and AI screening may be used in the process.

Tempo serves more than 30,000 customers, including about a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, and more, and is the #1 time management add-on for Jira with roots dating back to 2007. The company is seeking a QA Analyst to perform functional, regression, and performance testing, create and maintain End-to-End test automation, collaborate with developers and product managers, and provide production defect investigations and resolution. Requirements include a Bachelor’s degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web app testing, knowledge of GET vs POST, basic XSS, and a track record of improving QA processes, with ISTQB certification, Jira administration, Agile experience, performance and security testing, and automation tools such as Cypress/Playwright and Jest as advantageous. Additional technical skills that are a plus include Java, Kotlin, Typescript, Python, Jira development, and experience with Linux, MacOS, and AWS. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement, diverse teams, and an inclusive equal-opportunity workplace, with applicants encouraged to submit resumes in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a heart-forward tech culture. The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers, executing tests, reporting defects, and building/maintaining end-to-end automation to support continuous testing and production defect resolution. Requirements include a bachelor’s degree or equivalent, at least 5 years of testing experience, strong English, solid QA methodologies, web app testing, understanding GET vs POST, basic XSS, with advantages such as ISTQB, Jira admin, Agile, performance and security testing, and automation tools like Cypress/Playwright and Jest, plus languages such as Java/Kotlin/TypeScript/Python and Linux/MacOS/AWS experience. Why join Tempo: meaningful impact, opportunities to innovate, collaborative culture, and growth; remote-first with unlimited vacation in most locations, comprehensive benefits including training and WFH reimbursements, diverse teams, and an equal-opportunity workplace, with resumes requested in English.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is hiring a QA Analyst to conduct functional, regression, and performance testing, collaborate across teams, develop end-to-end automation scripts, and contribute to QA process improvements and production support. Applicants should have a Bachelor's degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web application testing, knowledge of GET/POST and basic XSS, with advantages including ISTQB, Jira administration, agile, performance and security testing, and automation skills (Cypress/Playwright, Jest, OWASP ZAP) and programming experience in Java, Kotlin, TypeScript, or Python. Tempo emphasizes impact, innovation, collaboration, and growth, offers a remote-first environment with unlimited vacation in many locations, comprehensive benefits, and inclusive hiring, inviting applicants to apply with an English resume.

Tempo serves 30,000+ customers, including about a third of the Fortune 500, and is the #1 time management add-on for Jira in the Atlassian ecosystem, offering a suite of solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Since its beginnings in 2007, Tempo has grown into a trusted global tech company focused on helping teams work smarter and turn vision into value. The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers to resolve defects, executing tests, and designing and maintaining end-to-end automation while contributing to QA processes and providing production support. Requirements include a bachelor’s degree or equivalent, 5+ years of testing experience, strong QA methodologies, web application testing, knowledge of GET vs POST and basic XSS, plus experience with automation tools like Cypress/Playwright and Jest and languages such as Java, Kotlin, TypeScript, or Python; ISTQB, Jira administration, Agile experience, and performance or security testing are advantageous, along with Linux/MacOS/AWS familiarity. Tempo offers a remote-first environment with unlimited vacation, comprehensive benefits, training and travel perks, a collaborative culture, and equal opportunity employment, inviting applicants to join and shape the future of enterprise productivity software.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver value. Originating in 2007 as a time-tracking project, Tempo became the #1 time management add-on for Jira and has grown to be a trusted name in the Atlassian ecosystem. The company aims to be a tech company with a heart, continuously innovating award-winning products and helping the world work smarter, not harder. The QA Analyst role involves comprehensive testing (functional, regression, and performance), defect identification and collaboration with developers, test execution and reporting, plus designing and maintaining end-to-end test automation and contributing to QA process improvements and continuous testing, including production support. Requirements include a Bachelor’s or equivalent, 5+ years of testing experience, strong QA knowledge and web testing skills, with advantages like ISTQB, Jira admin, agile experience, performance and security testing, and automation skills in Cypress/Playwright, Jest, OWASP ZAP, plus languages such as Java, Kotlin, TypeScript, and Python; Tempo offers a remote-first environment with generous benefits and opportunities for growth.

Atlassian offers flexible work options—office, remote, or a mix—to give employees control over family, personal goals, and other priorities. They hire people in any country where Atlassian has a legal entity. Atlassian's DX Solutions Engineering Team is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role serves as the solution expert throughout the sales cycle, leading technical evaluations, POCs and pilots, discovery sessions, consultative questioning, solution design, and providing trusted advisory on deployment and analytics integrations. It also entails capturing technical feedback from prospects to collaborate with Product and Engineering to inform enhancements and roadmap priorities.

- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where they have a legal entity. - The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) by solving enterprise prospects' complex problems and helping close deals. - The role includes leading technical evaluations with Account Executives, running proofs-of-concept and pilots to demonstrate platform value and technical feasibility. - It also covers technical discovery, strategy sessions, and consultative questioning to understand client needs, then designing tailored solutions that integrate the company's APIs with client workflows. - Additional duties involve acting as a trusted advisor on deployment methodologies and analytics integrations and providing prospect feedback to Product and Engineering to influence product enhancements and roadmap priorities.

Atlassian offers flexible work locations and hires globally where they have a legal entity; the Principal Enterprise Delivery Manager will guide Atlassian’s largest customers through cloud migrations as the primary strategic advisor and technical consultant, collaborating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. The role requires both business acumen and technical fluency and is suitable for someone from delivery management, DevOps, QA/testing, or engineering, with proven ability to shape customer cloud strategies and enable adoption of cloud features, including AI, while understanding data movement, system integrations, and migration outcomes. Responsibilities include leading end-to-end Migration Strategy by evaluating customer environments and aligning technical execution with business outcomes, and Risk Management by facilitating readiness assessments and recommending actionable remediations such as SQL-based analyses, application remediations, automation deltas, and workflow redesigns. It also covers Technical Architecture—explaining APIs, webhooks, and automation components and what needs refactor or replacement for Cloud—plus Delivery Excellence and Stakeholder Management, governing the migration lifecycle from discovery through UAT to go-live and maintaining clear, proactive communications with stakeholders and steering committees. Additional duties include Escalation Management as the point for critical blockers, Team Leadership through mentoring and enablement initiatives like training workshops and playbooks, modeling a consultative, data-driven mindset, staying ahead of industry trends, and proposing innovative solutions to business challenges.

Atlassian supports flexible work locations and hires in any country with a legal entity. The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex customers through cloud transitions as a strategic advisor and technical consultant, aligning business outcomes with technical execution. The role collaborates with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to guide architectural decisions, mitigate risk, set performance guardrails, and plan adoption. Core responsibilities include end-to-end migration strategy, risk management, evaluating APIs/webhooks/automation in cloud contexts, acting as a trusted advisor to senior leaders, governing the migration lifecycle, driving accountability, stakeholder communications, escalation handling, and mentoring others. It requires staying ahead of industry trends, integrating insights into customer interactions, and proposing innovative cloud-based solutions, including AI, to enable successful migrations.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, giving employees control over personal priorities. The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex cloud migrations, serving as a strategic advisor and technical consultant to senior customer decision-makers while guiding cross-functional teams. The role requires business acumen and technical fluency to develop customer cloud strategies, enable adoption of cloud features (including AI), and ensure successful data movement and system integration. Responsibilities include end-to-end migration strategy, risk management, technical architecture, trusted advisor duties, delivery governance, and proactive stakeholder communication throughout the migration lifecycle. It also emphasizes mentoring peers, internal enablement, and staying ahead of industry trends to propose innovative solutions for customer challenges.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a diverse, inclusive hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid aims to help teams become more innovative and agile or transition to product-led models, and the Solutions Consultant role delivers services and thought leadership to maximize customers’ use of the Lucid Collaboration Suite to achieve those business outcomes. Responsibilities include engaging with stakeholders worldwide to deliver customized engagements, guiding customers to maximize their investment, maintaining subject matter expertise in topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, digital transformation, change management, and hybrid work, and developing new or existing service offerings while promoting Lucid’s Professional Services. Requirements include 3-5 years in consultative roles, a technical BA/BS (MS preferred), strong executive stakeholder management and communication skills, the ability to build relationships and drive customer outcomes, curiosity and self-motivation, and a hybrid work setup at the South Jordan office (Tue/Thu); preferred qualifications include a technical/R&D background, experience with large SaaS rollouts, global customer engagement, and change management/enterprise architecture experience.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, individual empowerment, initiative, and teamwork, and supporting a respectful, inclusive hybrid work environment. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant delivers a broad range of services to help customers leverage the Lucid Collaboration Suite to achieve outcomes like innovation, agility, and product-led transformation, including strategies for hybrid work, change enablement, implementation, and end-user skill development. Responsibilities include engaging stakeholders globally, guiding customers to maximize investment value, maintaining subject matter expertise across topics such as innovation, organizational agility, software architecture, cloud migration, digital transformation, and change management, and promoting Lucid’s Professional Services. Requirements include 3–5 years in consultative roles, a technical degree (BS; master's preferred), strong stakeholder management and presentation skills, a track record of building customer relationships and deep expertise, and a hybrid work arrangement with in-person collaboration at the Raleigh office on Tuesdays and Thursdays; preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and global customer engagement.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) along with airfocus to help teams turn ideas into reality. The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering an inclusive, respectful culture. Lucid operates as a hybrid workplace with flexible remote and office options, and it has earned recognitions like Forbes Cloud 100 and Fortune Best Workplaces in Technology; its solutions are used by more than 100 million users worldwide, including Fortune 500 clients such as Google, GE, and NBCUniversal, with partners like Google, Atlassian, and Microsoft. The Implementation Services team focuses on best-in-class onboarding, aligning customer objectives, leading engagements, enabling change management, and driving user adoption through training. Requirements include a bachelor’s degree and 3-5 years in implementation or SaaS training roles, strong project-management and stakeholder-relations skills, excellent communication, and a willingness to work a North America overlap schedule (6:00 am–2:00 pm AEDT) as a hybrid role in Melbourne (in-office Tuesdays and Thursdays); preferred qualifications include SaaS/enterprise experience, empathy, and a proven ability to drive complex projects.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company supports a diverse, inclusive culture and is a hybrid workplace that enables remote or office-based work to balance life and work needs, while earning recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care; its solutions are used by more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Services team is essential to Lucid's customer success, providing onboarding, understanding customer objectives, aligning stakeholders, leading engagements on time and budget, and delivering change management, training, and customized solutions. The role requires a bachelor’s degree, 3-5 years in implementation consulting or SaaS training, strong project management and communication skills, stakeholder relationship abilities, and a willingness to work a modified schedule (6:00 am–2:00 pm AEDT) with hybrid Melbourne office attendance two days weekly (Tue and Thu). Preferred qualifications include prior SaaS/enterprise experience, empathy, ability to thrive in fast-paced environments, and a proven track record of driving complex projects to completion.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture rooted in innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive hybrid workplace. The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant helps customers leverage the Lucid Collaboration Suite to achieve outcomes such as increased innovation and agility, delivering strategies around hybrid work, change enablement, and end-user skills development while driving depth of product utilization for strategic use cases. Responsibilities include engaging with stakeholders globally to deliver customized engagements, influencing and guiding customers to maximize their investment, maintaining subject matter expertise on topics such as innovation, organizational agility, software architecture, cloud migration, product development, digital transformation, change management, and hybrid work, and extending the visibility of Lucid’s products and services through customer engagements. Requirements include 2+ years in consultative roles, a technical BA or BS in a field that understands software delivery (MS degree preferred), strong executive engagement and presentation skills, the ability to build relationships and a shared vision, curiosity and ongoing learning, and the hybrid role with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include experience in technical/R&D, large SaaS rollouts, global customer engagement, and change management or enterprise architecture experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operates as a hybrid workplace guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. A Solutions Consultant delivers services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve outcomes such as innovation, agility, or a product-led organization, including strategies on hybrid work, change enablement, and end-user skill development. Responsibilities include engaging stakeholders across customer organizations globally, guiding them to maximize investment value, and maintaining subject matter expertise in topics like innovation, organizational agility, cloud migration, product development, and digital transformation. Requirements include 2+ years in consultative roles, a technical degree with understanding of software delivery, strong executive stakeholder management and communication skills, the ability to build relationships and drive outcomes, and a hybrid Raleigh position with two in-person days per week (Tue and Thu); preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and change management or enterprise architecture.

Zendesk is seeking a Senior Product Designer for its Omnichannel Routing team to design intuitive, scalable experiences that enable AI-driven routing of tickets to the right agents. The role emphasizes strong collaboration across remote and in-office teams, with a focus on storytelling and centering the user’s needs. Daily duties include crafting design solutions, defining user journeys, exploring concepts, running remote workshops, producing prototypes and visuals, and presenting and iterating designs with partners and executives. Requirements include 3–5 years of product design experience, UX/UI work on enterprise software, expertise in interaction design and systems thinking, proficiency in Figma and prototyping, and strong cross-functional collaboration skills. Zendesk notes a Poland annualized base salary range of zł258,000 to zł388,000, a hybrid work model, and a commitment to diversity, inclusion, equal opportunity, and accommodations, with AI screening possible as part of the process.

Zendesk offers a unified AI-powered Resolution Platform for Customer Experience and Employee Services, aiming to modernize contact centers and empower brands to deliver smarter, scalable service. As a Senior Solutions Consultant, you’ll act as a trusted advisor and technical thought leader, leading discovery, architecting AI-driven CX/ES solutions, and owning end-to-end technical engagements across the sales cycle. You’ll design tailored demos and proofs of value, integrate secure, scalable solutions using Zendesk APIs and cloud platforms, and measure ROI with analytics to drive continuous improvement and AI adoption. Qualifications include 5+ years in presales/solutions consulting in SaaS/CX, strong web/scripting and SaaS architecture knowledge, experience with pilots/POCs, deep AI technology understanding (LLMs, NLP, automation), domain expertise in CCaaS/ITSM/BI/WFM, plus excellent communication and willingness to travel; bachelor’s degree or equivalent. Zendesk is an equal opportunity, diverse, inclusive employer with hybrid work options, and it notes that AI-based screening may be used in candidate evaluation; accommodations are available for applicants with disabilities.

The role is Customer Success Manager (Pulse) at Zendesk, focused on using the company’s AI-powered Resolution Platform to guide customers to their business outcomes, owning relationships, driving product adoption, and accelerating growth. It’s positioned as a pioneering, advisory role at the forefront of the future of customer experience, requiring a strong technical understanding of SaaS/AI and the ability to partner with customers to realize ROI. The overarching objectives include proactive health management with advanced Zendesk solutions, adoption and value realization, and strengthening customer relationships through technical guidance on configuration and integration. You’ll own the full customer lifecycle, design outcome-driven success plans, champion AI-enabled product adoption, articulate ROI, identify expansion opportunities, and use data to forecast renewals and surface risks. The role requires 5+ years in customer success/experience, enterprise SaaS/GTM experience, a relevant bachelor’s degree, technical aptitude with Zendesk’s AI features, proficiency with CS tools, and strong program management, with a US OTE range of $118k–$178k (70/30 base/commission) plus potential bonuses and benefits; Zendesk also highlights hybrid work, AI-driven screening, and commitment to equal opportunity.

Zendesk is seeking a Director, Process Innovation and AI Strategy (Finance) to lead a high-impact transformation across the CFO organization, optimizing end-to-end processes, scaling automation (including AI), and elevating service quality and controls, owning the strategy, roadmap, and delivery while partnering with SMEs, shared services, IT/business systems, and cross-functional leaders, and reporting to the Executive Steering Committee to align priorities and measure value. Key responsibilities include designing and executing an enterprise finance optimization and automation strategy, defining multi-year roadmaps aligned to executive priorities and cost-to-serve targets, establishing KPIs/SLAs and executive dashboards, and leveraging Gartner benchmarks to deliver best-in-class capabilities. The role focuses on end-to-end process optimization—simplifying processes, reducing handoffs, consolidating systems, and standardizing global policies—and leading an AI and automation portfolio (RPA, iPaaS, and AI/LLM use cases) while fostering an AI culture across Finance, governance, training, and scalable delivery in collaboration with IT and engineering. Requirements include 12+ years in Finance transformation within SaaS/tech, 3+ years in a Director-level cross-functional role; deep O2C, P2P, R2R and FP&A expertise; hands-on process mapping and familiarity with ERP, billing, CRM, CX, HCM, procurement tools, iPaaS, RPA, analytics, plus knowledge of AI/ML and LLM tools; Lean/Six Sigma Black Belt preferred; strong change management and SOX/audit-ready design experience. The position offers a US base salary range of $178,000-$266,000 with potential bonus/benefits, a hybrid work arrangement, Zendesk’s commitment to diversity and inclusion, and a note that AI may be used in screening applications, with accommodations available for applicants with disabilities.

Zendesk is hiring a Product Design Manager in Pune, the first design manager there, to lead and mentor a growing team, shape the local design culture from the ground up, and align with global product strategy. You will translate strategy into work across diverse projects, build cross-functional relationships, recruit and onboard new designers, provide regular performance feedback and coaching, and help scale the design practice with improved processes and best practices. You will provide design guidance on Zendesk product initiatives, contribute to the development of the design practice, and foster a positive design culture by monitoring morale and seeking opportunities for improvement; a portfolio showing your role and delivered designs is required. The role reports to the Director of Product Design in the US and collaborates with teams in the US, Australia, and Singapore; candidates must be located in Karnataka or Maharashtra, with a hybrid schedule requiring onsite presence part of the week. Zendesk emphasizes equal opportunity, diversity and inclusion, notes AI screening in the application process, and offers accommodations for applicants with disabilities.

SmartBear provides complete visibility into software releases with tools such as TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative (SDR) role is available in the Galway, Ireland office and in Somerville, MA, offering fast career progression with the potential to be promoted to Account Executive within 18 months. SDRs will qualify inbound and outbound leads, perform high-volume outreach (100+ activities per day), run targeted ABX campaigns, and collaborate with Account Executives to build pipeline, using tools like Salesforce, Outreach, Gong, LinkedIn Sales Navigator, and 6sense. Requirements include 1-2 years in a customer-facing role, strong communication, high coachability, a willingness to learn, and being local to Galway. SmartBear emphasizes growth, inclusion, ethical practices, and a people-first culture, with global offices and industry awards, plus a commitment to treating employees with respect and dignity.

SmartBear helps teams deliver high-quality software with SDLC solutions—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI and trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role advocates for security across product and engineering processes, defines security expectations, verifies controls, and provides training while collaborating with product and engineering leaders to identify weaknesses and security features that protect customers. You will work with languages such as Go, Java, Node.js, React, Ruby, and Python, leveraging cloud-based tools while embedded in engineering and product groups to drive security at the right stages of the SDLC. Responsibilities include participating in security reviews, threat modeling, code review support, and penetration testing, triaging reported vulnerabilities with engineering teams, and contributing to secure development lifecycle practices through clear communication of findings. Requirements include 1–3 years of experience in software engineering or security, familiarity with OWASP Top 10 and secure coding principles, exposure to SaaS/cloud environments and modern pipelines, ability to read code in common languages, and a collaborative mindset to grow into a senior role; SmartBear emphasizes career growth, inclusive culture, equality, and a global presence.

SmartBear emphasizes quality-driven software and AI-powered visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Partner Program Admin – Atlassian Products role administers SmartBear’s Atlassian partner programs, serving as the primary operational contact for internal teams and external partners and ensuring compliance, with responsibilities for partner data, documentation, and reporting. Responsibilities include daily operations of Atlassian partner programs (onboarding, lifecycle management, compliance), maintaining partner records and contracts in internal systems and Atlassian portals, coordinating with Sales, Alliances, Finance, and Legal on transactions and renewals, and producing performance dashboards while identifying process improvements. Requirements include 2-4 years in partner operations or related roles, hands-on Atlassian product/partner program experience, strong organizational, written and verbal communication skills, CRM experience (Salesforce preferred), and a proactive, service-oriented mindset. Why join SmartBear: opportunities for career growth, an inclusive culture, focus on well-being and flexible/hybrid work, commitment to ethical practices and diversity, with compensation including a base salary range of $94,500–$110,450 USD, potential bonuses, and comprehensive benefits; SmartBear is headquartered in Somerville, MA with offices worldwide and a values-driven, transparent pay philosophy.

SmartBear offers quality-driven software solutions with AI capabilities and is trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Customer Marketing Manager role focuses on driving customer advocacy and lifecycle marketing to deepen engagement and elevate the customer voice, collaborating across Marketing, Product, Sales, and Customer Success to deliver impactful campaigns and experiences. Responsibilities include designing and executing advocacy, lifecycle, and expansion programs; leading initiatives like Customer Advisory Boards, Customer Awards, case studies, and reference programs; integrating customer storytelling into campaigns and product marketing; and creating targeted communications using segmentation and analytics. Requirements include 4–6 years in SaaS customer or lifecycle marketing, proven success building advocacy programs, strong writing and storytelling skills, hands-on experience with marketing automation and CRM tools, a data-driven mindset, and solid collaboration and project management abilities. The company emphasizes growth opportunities, an inclusive culture, pay transparency, and total rewards including base salary with potential bonuses, listing a base salary range of $95,000–$110,000, along with global offices and comprehensive benefits.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, and more, growing from a 2007 time-tracking tool to the #1 time management add-on for Jira in the Atlassian ecosystem. They are hiring a Product Designer to own end-to-end design for features or small product areas and collaborate with Product Management, Engineering, and Research to turn user and business needs into high-quality solutions. The role emphasizes end-to-end design ownership, cross-functional collaboration, user-centered decision making, quality and execution, design systems and consistency, and team contribution and growth. Requirements include 3–5 years of experience as a Product Designer for B2B or SaaS with feature ownership; strong UI/visual design and information architecture; product thinking and collaboration; autonomy; and proficiency with Figma, with Atlassian tools a plus. Tempo offers a remote-first culture, unlimited vacation, extensive benefits and professional development, a diverse collaborative environment, and equal opportunity employment, with resumes to be submitted in English.

Tempo Software serves over 30,000 customers, including about a third of Fortune 500, with a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, pursuing a heart-forward tech culture. The Senior Backend Developer role involves building scalable solutions, designing and maintaining APIs, and optimizing performance using Java/Kotlin, Spring, and AWS, in collaboration with cross-functional teams. Candidates should have 6+ years of software development experience, strong Java/Kotlin and JVM skills, some JavaScript/TypeScript, Spring/Gradle, SQL, Kubernetes, AWS, API design, and a CS degree or equivalent. Perks include remote-first work, unlimited vacation in most locations, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and a focus on impact, innovation, collaboration, and growth.

Atlassians can work in an office, from home, or a combination, giving them control over family, personal goals, and other priorities. Atlassian hires people in any country where the company has a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role serves as the solution expert throughout the sales cycle, aiming to solve commercial upmarket prospects' most complex business problems and help close critical deals. Responsibilities include leading technical evaluations (POCs and pilots), conducting discovery and strategy sessions, asking consultative questions, designing tailored API integration solutions, acting as a trusted advisor on deployment and analytics, and feeding technical feedback to Product and Engineering to influence roadmap.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity, supporting employees' family and personal goals. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to be a key driver in the growth of the DX product (getdx.com) and to help close critical deals. The role involves leading technical evaluations with Account Executives, driving POCs and pilots to clearly demonstrate platform value and feasibility. Responsibilities include technical discovery, strategic questioning, and designing tailored solutions to integrate the company’s APIs with client workflows while serving as a trusted advisor on deployment methodologies and analytics integrations. There is also a feedback loop to capture prospects’ technical input and collaborate with Product and Engineering to inform product enhancements and roadmap priorities.

- Atlassian offers flexible work options (office, home, or a mix) so employees can balance personal priorities, and can hire in any country where the company has a legal entity. - The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle. - The role involves leading technical evaluations and partnering with Account Executives to drive POCs and pilots, ensuring clear demonstrations of value and technical feasibility. - It includes discovery and strategy work, consultative questioning to understand client engineering workflows, and designing tailored solutions that integrate APIs with complex client processes. - Additionally, the engineer acts as a trusted advisor on deployment methodologies and analytics integrations, while feeding technical feedback to Product and Engineering to influence roadmap priorities.

- Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to better support family and personal priorities. - They hire in any country where Atlassian has a legal entity, and the DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to help grow the DX product (getdx.com). - The role serves as the solution expert throughout the sales cycle, focusing on solving Enterprise prospects' complex problems and helping close critical deals. - Responsibilities include leading technical evaluations, POCs and pilots with Account Executives, conducting discovery and strategy sessions, asking detailed questions, and designing tailored API integration solutions. - It also acts as a trusted advisor on deployment methodologies and analytics integrations, and captures prospect feedback to inform product and engineering roadmaps.

Zendesk is positioned as a leading customer experience and support platform that builds software to meet customer needs and keep teams in sync. The role is a pure hunting sales position for Commercial/Enterprise accounts in Asia, focused on identifying, qualifying, and developing a large pipeline with collaboration across sales, product, and marketing. Candidates should have at least 2 years in a sales-related role, BD experience in Commercial/Enterprise (especially with prospects from India), strong communication skills, and native Chinese language capabilities (Mandarin and/or Cantonese) preferred for Greater China; a bachelor’s degree is preferable. The position is hybrid, requiring part of the week in the local office with specific in-office schedules determined by the hiring manager, and some remote work flexibility. Zendesk is an equal opportunity employer committed to diversity and inclusion, provides accommodations for applicants with disabilities, and may use AI in screening applicants.

The Agentic Strategist leads end-to-end pilot engagements to prove Zendesk AI value through technical configuration, integration, and validation against defined success metrics, at the intersection of technology and pre-sales strategy. Working closely with the Sales team, the role builds and delivers pilots for high-value customers to address strategic outcomes and accelerate time to signature, by demonstrating a live, feasible “art of the possible” scenario. Key responsibilities include owning pilot discovery, scoping and delivery; partnering with the account team; ensuring customer readiness (knowledge, messaging, procedures, and data); configuring AI features and integrations; coordinating with PS and Product for gaps; designing testing/QA; and ensuring smooth handoff post-pilot. Essential skills include a startup mindset, strong Zendesk product knowledge, technical comfort (including basic coding), project and change management, and excellent communication and facilitation to drive executive alignment and post-pilot enablement. The role offers a US base salary range of $137,000-$205,000 with potential bonuses and benefits, a hybrid in-office schedule, and Zendesk’s commitment to diversity, inclusion, and reasonable accommodations, while noting that AI may be used in screening applications.

Zendesk is seeking a security-focused professional to perform penetration testing across products and infrastructure, conduct SaaS-based red team exercises, and evolve skills toward AI security while collaborating with AI Security, threat intelligence, and threat engineering teams to validate threats and refine protections, ultimately providing actionable vulnerability insights to product development. The candidate should bring deep SaaS security knowledge, a strong understanding of LLM architectures, RAG pipelines, and agentic AI systems (including their attack surfaces and vulnerabilities), along with demonstrated ability for quantitative, large-scale evaluations and excellent problem-solving and communication. Basic qualifications include at least 7 years of offensive security experience, solid knowledge of modern web app architecture and vulnerabilities, expertise with LLM security, and proficiency with offensive security tools such as Burp Suite, Nmap, Kali, and a scripting language. Preferred qualifications encompass AWS security experience, experience developing or testing AI systems at scale, familiarity with AI security tools (e.g., promptfoo), MacOS/Apple security, 10+ years of experience, relevant certifications (OSCP, CEH, etc.), published vulnerabilities or bug bounty credentials, and conference talks or other professional speaking engagements. Compensation includes a US base salary range of $215,000 to $323,000 with potential bonuses or incentives; Zendesk supports hybrid work, diversity and inclusion, and accommodations, and notes that AI may be used to screen applications in line with company policies.

SmartBear delivers complete release visibility with tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Product Security Engineer will advocate for security across product and engineering processes, define security expectations, verify controls, provide training, and collaborate with product and engineering leaders to identify security weaknesses and features that protect customers and drive adoption. The role sits in the Product Security team, spanning 25+ products, embedded with engineering and product groups to understand priorities and drive security at the right stages of the SDLC, including threat modeling, secure design, code reviews, penetration testing, architectural risk assessments, and vulnerability triage. Requirements include 6+ years in product/security or secure software engineering, experience with SaaS delivery in public clouds (AWS/Azure/GCP), expertise in threat modeling and secure design and code reviews across Web, API, and cloud-native services, strong development background in Java/Go/Python/JavaScript, and knowledge of SAST/DAST/SCA/IaC/CSPM and CI/CD security. Why join SmartBear: opportunities for career growth, a People and Culture focus, inclusive and diverse workplace, and global offices (Somerville, Galway, Bath, Wroclaw, Bangalore) with a commitment to ethical practices and social responsibility.

SmartBear believes quality drives great software and offers solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—infused with SmartBear AI and trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role will advocate for security throughout product and engineering processes, define security expectations, verify controls, provide training, and partner with product and engineering leaders to identify weaknesses and security features that protect customers and drive adoption, working with languages such as Go, Java, Node.js, React, Ruby, and Python. The Product Security team covers 25+ products, ranging from home grown to acquired, offering complex processes and growth opportunities, and you will be embedded with engineering and product groups to understand priorities and delivery timelines, validate security postures, participate in security reviews (threat modeling, code review support, penetration testing), triage vulnerabilities, and document findings. Requirements include 1–3 years of experience in software engineering, cybersecurity, or application security; familiarity with OWASP Top 10 and secure coding principles; interest in SaaS or cloud environments and modern pipelines; basic ability to read code in Java, Python, or JavaScript; awareness of security testing tools; and a strong curiosity and collaborative mindset with a desire to grow into a senior role. Why join? You can grow your career at every level, SmartBear invests in success and collaboration, the culture celebrates diversity and personal well-being (including giving birthdays off), and the company emphasizes an inclusive, equal-opportunity workplace with a global presence and awards.

The role is a Financial Accountant supporting the Financial Controller to ensure accurate financial reporting and compliance with Greek and Cypriot statutory requirements and internal policies. You will be responsible for day-to-day accounting operations, preparation of financial statements, and continuous improvement of accounting processes. You will independently process accounts payable and receivable, payroll postings, travel expenses, payments (including SEPA direct debits), and daily bank activity, plus conduct reconciliations for the general ledger, asset, expense, and balance sheet accounts. You will support the preparation of monthly, quarterly, and annual financial statements under UK GAAP and Greek GAAP where applicable, assist internal and external audits, and prepare VAT returns with external tax advisors. You will monitor and correct accounting errors, support admin/coordinating tasks for the Financial Controller, use NetSuite ERP for accounting activities, manage software license invoicing and purchasing, coordinate with vendors, and support the accounting insourcing to NetSuite.

Atlassian supports flexible work locations, allowing employees to work in an office, from home, or in a hybrid arrangement to better align with personal goals and priorities. The company can hire people in any country where there is a legal entity. Roles involve working directly with customers and partners to migrate Atlassian products from On-prem to Cloud, including calls to provide migration updates. You’ll engage support teams across regions and cross-functional groups (CSM, EAs, Devs) to achieve the best outcomes for the migration projects. Responsibilities also include contributing to knowledge article creation and review and participating in release readiness activities.