Latest Job Offers for the entire Marketplace
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
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Senior Analyst, HR Ops Integration
Zendesk
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Mexico City
Mexico |
Not specified | Full time | Unknown |
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Is remote?:No
The Senior Analyst, Ops Integration at Zendesk will manage employee lifecycle administration with speed and accuracy, emphasizing customer (employee) service, problem-solving, and scalable solutions.
Responsibilities include turning ad hoc processes into scalable capabilities, building playbooks, embedding new capabilities across the Service Excellence team, and serving as the escalation path for pre-hire, onboarding, job transition, and offboarding tasks.
The role will coordinate IT, Procurement, and Legal for lifecycle administration, drive new technology or process implementations, and lead process and systems work streams for initiatives such as M&A activity, new country setup, and new tech deployments, while working cross-functionally to bridge gaps.
Requirements include a bachelor’s degree in HR, Business Administration, or a related field; 4-6 years of HR operations experience; strong problem-solving, attention to detail, and communication skills; the ability to manage multiple projects; Workday experience is required, with Zendesk experience preferred, and proficiency in Excel/Google Sheets for data analysis and reporting.
Location is in Mexico City or the State of Mexico with a hybrid schedule requiring some in-office presence; Zendesk promotes diversity, equity, and inclusion, may use AI in screening, is an equal opportunity employer, and provides accommodations for applicants with disabilities, with a contact for accommodation requests.
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Senior Solutions Consultant
Zendesk
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United States | Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is seeking a Senior Solutions Consultant to lead AI-powered CX and ES transformations, acting as a trusted advisor and collaborating with Sales, Product, Engineering, and Customer Success to turn ambitious goals into measurable results. You’ll lead technical and business discovery, architect AI-driven CX/ES solutions, own end-to-end technical engagements through pilots, and design secure, scalable integrations using Zendesk APIs and cloud platforms, all while cross-functionally aligning with stakeholders and measuring ROI. Requirements include 5+ years of presales or solutions consulting in SaaS or enterprise software, strong knowledge of web/scripting technologies, proven experience delivering pilots or proofs of concept, deep understanding of AI technologies and their CX applications, and domain expertise in CCaaS, ITSM, BI, WFM, or integration & middleware, plus a bachelor’s degree and willingness to travel. You are strategic, technically fluent, collaborative, customer-obsessed, an analytical storyteller, and an innovative problem solver who translates AI capabilities into business value. The US annualized OTE ranges from $188,000 to $282,000 with an 80/20 base/commission split and may include bonuses and benefits; Zendesk emphasizes diversity, equity, inclusion, hybrid work options, and accommodations for applicants with disabilities.
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AI Success Strategist, Customer Success
Zendesk
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Mexico City
Mexico |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies and building executive partnerships to launch and scale AI initiatives.
The role acts as the design authority for AI deployments, leading solution design reviews and coordinating with Product, Professional Services, and Engineering to resolve blockers and guide adoption from initial launch through expansion.
You will define a long-term AI vision, align internal and external stakeholders, and drive structured discovery and success-planning engagements that yield measurable milestones early in the lifecycle, with success measured by adoption, satisfaction, and retention.
Key objectives include accelerating time-to-value, owning multi-year AI roadmaps across Product, Services, Sales, and Partners to scale safe, sustainable AI programs, and delivering quantified commercial outcomes such as renewals and revenue retention.
The role requires 5+ years in Customer Success/Experience with at least 1 year in AI, prior enterprise SaaS GTM or related roles, strong adoption analytics experience, a bachelor’s degree (advanced degrees or AI strategy/project management certifications preferred), and it is based in Mexico with a hybrid in-office schedule; Zendesk emphasizes diversity and provides accommodations as needed.
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Senior AI Services Consultant
Zendesk
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Austin
United States |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk seeks an AI Services Consultant to act as the technical and product expert for the AI-driven Resolution Platform, delivering quick value for customers through expert configuration and optimization. The mission is to remove roadblocks, guide customers through complex AI setups with agility, and drive transformative business outcomes by optimizing AI solutions. Overarching objectives include accelerating time-to-value through adoption and operational excellence, serving as the customer’s AI expert, and leading end-to-end delivery with clear scope and timelines. Requirements include 5+ years in consulting or professional services, enterprise tech/SaaS go-to-market or customer success experience, adoption analytics and success-planning experience, a relevant bachelor’s degree (advanced degrees or AI/project-management certifications preferred), and strong consulting, communication, project management, and AI technical skills. The role offers a US base salary of $137k–$205k with potential bonuses, a hybrid work arrangement, and Zendesk’s commitment to diversity and inclusion, noting that AI may screen applications and accommodations are available for disabilities.
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Manager, AI Services Consulting
Zendesk
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Austin
United States |
Not specified | Full time | Unknown |
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Is remote?:No
The position is Zendesk's Manager, AI Delivery in Professional Services, leading a 6–10 person team of consultants who deliver AI-enabled customer-service solutions and act as both product authority and coach to scale delivery.
The mission is to manage and grow a high-performing AI Delivery team, align with Sales, Customer Success, and Product to ensure well-scoped projects that deliver fast, measurable business impact, and continuously improve methodology to boost adoption, satisfaction, retention, and scale.
The overarching objectives are to scale the AI Delivery organization, deliver predictable time-to-value, and drive cross-functional alignment for a repeatable AI go-to-customer motion that supports retention and expansion.
Qualifications include 7+ years in professional services or related roles, 2+ years of people management, deep AI/solutions expertise, delivery management excellence, cross-functional influence, and the ability to translate AI capabilities into business outcomes, plus a relevant degree.
The US OTE is $160k–$240k with a 91/9 base-to-commission mix, a hybrid work arrangement with some in-office days, and Zendesk's commitment to equal opportunity and inclusivity, including accommodations for disabilities and the possibility of AI-based screening.
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Senior AI Services Consultant- (French OR German speaker)
Zendesk
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Lisbon
Portugal |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring an AI Services Consultant within Professional Services to serve as the technical and product expert for its AI-powered Resolution Platform, guiding customers through configuration and optimization to deliver rapid value.
The role aims to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, turning customer goals into the right configurations and removing blockers quickly while leading end-to-end delivery.
Key responsibilities include providing technical guidance on implementation, facilitating change management and training, delivering projects on time with high quality, maintaining strong customer satisfaction, and collaborating cross-functionally with Customer Success and Sales to align the AI roadmap and address technical challenges.
Qualifications include fluency in French or German with English, 5+ years in consulting/professional services, experience in enterprise technology/SaaS GTM or related roles, use of adoption analytics for forecasting churn/expansion, ability to design success plans, a bachelor's degree (advanced degrees and AI/project management certifications preferred), and strong program management, communication, and AI proficiency.
The role offers a hybrid work model (generally 2 days in-office, with 3-4 days per week during the first 90 days), a commitment to diversity and inclusion, and information about AI-based screening and accommodations for applicants as per policy.
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Manager, AI Success Strategist, Customer Success
Zendesk
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Austin
United States |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking a Manager, AI Success Strategists to scale its AI-driven Resolution Platform by building and leading a 6–10 person team that combines product expertise with coaching to deliver measurable AI outcomes for customers. The role owns end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategy, ensuring consistent execution across customers, and maintaining recurring, outcome-driven cadences to drive retention and expansion. Key objectives include owning a defined portfolio’s delivery and forecast, driving double-digit adoption of automated resolutions, shortening time-to-value, improving GRR/NRR, and operationalizing repeatable playbooks and risk mitigation processes. You’ll impact through org leadership, strategic product partnership, cross-functional coordination, executive engagement, portfolio risk forecasting, responsible AI governance, and driving adoption and expansion in collaboration with Sales and Finance. Requirements include 7+ years in enterprise SaaS-related customer-facing roles with 2+ years in AI, 2+ years of people management (6–10 direct reports), go-to-market experience, ability to forecast churn and expansion, a bachelor’s degree (AI strategy or PM certifications preferred), strong cross-functional influence and communication, and a US OTE of $160k–$240k with a 70/30 base/commission mix plus hybrid work arrangements.
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Director, Sales Strategy
Zendesk
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United States | Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is seeking a Director of Sales Strategy to lead global revenue growth and operational excellence. The role involves setting the vision for Sales Acceleration, leading a high-performing team, aligning GTM priorities with executives, driving enterprise-scale transformation, translating data into board-ready recommendations, promoting best practices and technology, and coordinating cross-functional execution across markets. Requirements include a bachelor’s degree (MBA preferred), 7–10+ years in SaaS sales strategy or related fields, proven GTM acceleration design/execution, strong cross-functional leadership, analytical and communication skills for C-suite/board audiences, and the ability to thrive in a high-growth global environment. The position is fully flexible/remote with optional in-person collaboration, and has a US base salary range of $174k–$262k plus potential bonuses/benefits, with offers based on capabilities, experience, and location. Zendesk emphasizes inclusive hiring, DEI, and that AI may be used in screening; it is an equal opportunity employer that offers accommodations for disabilities and veterans.
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Senior Sales Product Specialist - Overlay Role
Zendesk
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United States | Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is looking for an Employee Service Sales Specialist to grow its Employee Service business in both B2C and B2B markets by building relationships with key decision-makers and expanding current partnerships. The role involves positioning Employee Service use cases for HR/IT challenges, supporting the full sales cycle, delivering ROI analyses, providing subject-matter expertise to the sales team, and feeding customer feedback to product development. Requirements include a BA/BS or equivalent, 8–10 years of HR/IT sales experience with at least 3 years in Employee Service sales, a strong quota track record, the ability to navigate complex sales cycles and travel as needed, and an entrepreneurial, collaborative mindset. The US annualized OTE ranges from $234,000 to $352,000 with a 60/40 base/commission split, and compensation may include bonuses or incentives with location-based variations; base salary is reported separately from bonuses. Zendesk emphasizes a hybrid, inclusive culture, is an equal opportunity employer, may use AI in screening, and provides accommodation and diversity/inclusion resources.
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Senior AI Services Consultant
Zendesk
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Mexico City
Mexico |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk's AI Services Consultant role involves delivering technical solutions on the AI-powered Resolution Platform, acting as the customer's technical expert and trusted advisor to accelerate value and adoption.
Its objectives are to accelerate time-to-value by driving AI adoption and operational excellence, translate customer goals into the right configurations and integrations, and lead end-to-end delivery.
The role's mission is to remove roadblocks for customers, guide them through complex configurations with agility, and ensure measurable business outcomes from initial deployment to scale.
Requirements include 5+ years in consulting or professional services, enterprise SaaS/go-to-market experience, adoption analytics and success-planning experience, a relevant bachelor’s degree (AI strategy or project-management certifications preferred), and Mexico-based hybrid work with in-person presence in Mexico City or Estado de Mexico.
Zendesk champions diversity and inclusion, uses transparent AI screening, and supports accommodations for disabilities within a hybrid, globally connected workplace.
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AI Services Consultant
Zendesk
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Mexico City
Mexico |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring an AI Services Consultant in its Professional Services team to drive the deployment and adoption of AI on the Zendesk AI-powered Resolution Platform, acting as the technical and product expert to deliver quick time-to-value for customers. The mission is to provide technical solutions and remove roadblocks, guiding customers through complex configurations to drive transformative business outcomes, with overarching goals to accelerate time-to-value, be the customer’s AI technical expert, and lead end-to-end delivery. Key responsibilities include offering expert guidance on implementation and optimization of Zendesk AI products, facilitating change management and training, ensuring timely project delivery, maintaining high customer satisfaction, and collaborating with internal teams like Customer Success and Sales to align on the customer AI roadmap and overcome blockers. Requirements include 3+ years in consulting/professional services, experience in go-to-customer/GTM roles in enterprise tech or SaaS, experience with adoption analytics and success plans, a related bachelor’s degree (AI strategy or project management certifications preferred), strong program management and communication skills, and the need to be located in Mexico City or Estado de Mexico with a hybrid in-office schedule. Zendesk highlights its commitment to diversity and inclusion, notes that AI may be used to screen applicants, and offers accommodations for applicants with disabilities.
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Principal AI Services Consultant
Zendesk
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Sao Paulo
Brazil |
Not specified | Full time | Unknown |
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Is remote?:No
The AI Services Consultant at Zendesk, within the AI Delivery team, serves as the technical and product expert for the AI-powered Resolution Platform, guiding customers through configuration and optimization to achieve quick time-to-value. The role’s mission is to provide technical solutions and remove roadblocks, acting as a trusted advisor to drive seamless integration and measurable business outcomes from AI deployments. Overarching objectives include accelerating customers’ time-to-value by driving adoption and operational excellence, acting as the customer’s AI technical expert to translate goals into the right configurations and design choices, and leading end-to-end delivery with clear scope and timelines. Key responsibilities encompass technical guidance, change management and training, successful project delivery, high customer satisfaction, and cross-functional collaboration to align on the customer AI roadmap and remove blockers. Requirements include 7+ years in consulting/professional services, enterprise tech/SaaS GTM experience, experience with adoption analytics and success plans, a relevant degree (advanced degrees or certifications in AI strategy or project management preferred), and a hybrid work arrangement with part-time in-office attendance; Zendesk also emphasizes equal opportunity, diversity, inclusion, and accommodations for applicants.
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Manager, AI Services Consulting
Zendesk
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Sao Paulo
Brazil |
Not specified | Full time | Unknown |
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Is remote?:No
The role is Manager, AI Delivery in Zendesk’s Professional Services, leading a team of 6–10 consultants to deliver AI-enabled customer service implementations with quick time-to-value, combining product authority with people leadership. You will manage and grow a high-performing AI Delivery team, set strategy and operating rhythm, staff projects appropriately, tightly scope work, escalate blockers, and align with Sales, Customer Success, and Product to improve adoption, satisfaction, retention, and expansion at scale. The overarching objectives are to scale the AI Delivery organization through hiring and development, deliver predictable outcomes and time-to-value while proactively managing risks, and drive cross-functional alignment to create a repeatable AI delivery motion with aligned roadmaps and expansion paths. Key responsibilities include building the delivery operating model, owning capacity and staffing strategy, driving outcome-based execution, leading cross-functional go-to-market alignment, and developing team capability and product authority at scale. Qualifications require 7+ years in professional services or related roles with 2+ years in AI-related work, 2+ years of people management (6–10 direct reports), GTM experience in enterprise tech, adoption analytics experience, a relevant degree, and a hybrid work model, along with Zendesk’s commitment to diversity and equal opportunity and the note that AI screening may be used in the hiring process.
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Senior AI Services Consultant
Zendesk
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Sao Paulo
Brazil |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk's AI Services Consultant role, part of the Professional Services AI Delivery team, is the technical and product expert for the AI-powered Resolution Platform, focused on delivering quick time-to-value through customer configuration and optimization. The mission is to provide technical solutions and remove roadblocks for customers, acting as a trusted advisor and guiding complex configurations with agility and precision, leveraging strong consulting and project-management skills. Overarching objectives include accelerating time-to-value by driving adoption and operational excellence, serving as the customer’s AI technical expert to translate goals into the right configurations and designs, and leading end-to-end delivery with clear scope and timelines. Key responsibilities span technical guidance, change management and training, successful project delivery, high customer satisfaction, and cross-functional collaboration to ensure AI roadmaps align with measurable business outcomes. Requirements include 5+ years in consulting/professional services (7+ for SP7), experience in GTM/enterprise tech roles, adoption analytics and success planning, relevant degrees and AI/PM certifications, plus a hybrid work model with part-office presence and a commitment to diversity and inclusion.
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Senior Enterprise Account Executive
Zendesk
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Tokyo
Japan |
Not specified | Full time | Unknown |
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Is remote?:No
The Account Executive (AE) at Zendesk is responsible for driving revenue growth in an assigned territory by owning and shaping the customer’s end-to-end decision-making, focusing on influencing executive-level decisions and delivering predictable results rather than merely building relationships. Key duties include achieving quarterly and annual revenue targets, building and maintaining a high-quality pipeline with identified decision-makers, maintaining accurate sales forecasts, and proactively qualifying opportunities to focus on winnable deals. The role emphasizes deal strategy and decision enablement—identifying economic buyers, mapping the decision process, quantifying ROI and business value, and producing executive-ready materials—along with closing activities such as pricing, contracts, and addressing legal or security requirements early, plus cross-functional collaboration. Required qualifications include proven B2B SaaS sales experience, a track record of closing mid-to-large, multi-stakeholder deals, experience selling to executives, strong pipeline/forecast management, and core competencies like data-driven decision making, resilience, and accountability; the description also lists not-a-fit traits to avoid overly relationship-focused or optimistic forecasting tendencies. Zendesk frames this role within a Hybrid work model, ICONIC values, commitment to diversity and inclusion, and available accommodations, noting that AI may be used in screening.
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Senior AI Data Engineer, Copilot
Zendesk
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Lisbon
Portugal |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking a Senior AI Data Engineer for its AI Copilot organization to build and scale data infrastructure that powers real-time AI-driven features for customer service agents, embracing a “ship to learn” philosophy.
Responsibilities include designing, building, and maintaining scalable ELT pipelines; enabling real-time, contextually relevant AI capabilities and continuous learning; collaborating with ML scientists and engineers on model experimentation and deployment for LLM-powered features; building and optimizing SQL data models with dbt for AI insights and ROI measurement; implementing cost optimization for large-scale pipelines and supporting ML model monitoring and product metrics, while contributing to a self-improving AI vision and ensuring reliable data foundations across teams.
Required qualifications include 5+ years of data engineering experience with big data pipelines, strong SQL and data modeling, hands-on dbt, fluent Python (Ruby a plus), experience with Snowflake/Redshift/BigQuery, familiarity with AI/ML workflows and production-grade performance, capacity planning, and cost optimization, plus experience with Kafka, Docker, Kubernetes, and AWS, and the ability to adapt to changing priorities and collaborate effectively.
Preferred qualifications include Metaflow for ML orchestration, LLM evaluation/monitoring tooling, MLflow for experiment tracking, SnowPro Core or equivalent expertise, Spark (PySpark), Tableau or Looker for BI/analytics, and experience building data infrastructure for product-led growth and self-service analytics.
The tech stack and working model include Python and Ruby on AWS, Metaflow and MLflow, data stored in S3/RDS MySQL/Snowflake with dbt, ELT via dbt and Kafka, services and models deployed to Kubernetes with Docker, heavy use of LLM technology, Terraform and GitHub Actions, plus a hybrid work arrangement with some in-office days; Zendesk emphasizes equal opportunity, inclusion, and accommodations for applicants with disabilities.
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Engineering Manager
Zendesk
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Pune
India |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring an Engineering Manager in Pune to lead the product engineering teams, with in-office work required at least 3 days a week and multiple EM roles across PLG and Platform.
The role will manage 10–12 engineers, collaborating with leaders across Engineering, Product Management, Marketing, and Design to improve delivery, reliability, and system performance while guiding the team through technical challenges.
It emphasizes engineering excellence, best practices in coding, testing, and observability, a high-performance culture, and regular 1:1s focused on performance, growth, and well-being.
Qualifications include 12+ years in the industry with 3–4 years in technical leadership, mentoring ability, experience with React/Angular or similar stacks and languages like Java or Ruby, cloud platforms (AWS/Azure/GCP), cross-functional collaboration, Agile Scrum, and strong prioritization skills.
Location guidance notes that candidates must be based in Karnataka or Maharashtra with a hybrid schedule, Zendesk supports diversity and inclusion and accommodations, and AI may be used in screening as part of the hiring process.
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Software Engineer Intern
Zendesk
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Krakow
Poland |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk in Kraków, Poland is offering a 3-month paid, full-time Intern Software Engineer internship from July to early October 2026, with the best interns potentially offered a full-time position after completion.
Interns will collaborate with engineers across the globe to build scalable, high-performance products, pair with experienced engineers, ship code to production, and use metrics and distributed tracing to instrument changes, gaining hands-on experience with real-world challenges.
You'll work on building applications across teams using languages like Ruby on Rails, Java, Scala, PHP, or Golang, with the opportunity to learn even if you aren’t proficient yet.
Basic qualifications include being enrolled in a Computer Science or related degree (penultimate year preferred), basic coding skills in at least one language, eligibility to work in Poland (no visa sponsorship), and being located in Kraków for the full duration.
Zendesk emphasizes diversity and inclusion, offers a hybrid work model with in-office days, and notes a base salary around 98,280 PLN, with potential bonuses and accommodations as applicable.
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Senior Commercial Account Executive
Zendesk
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Portugal | Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is hiring an Account Executive with proven B2B/AI sales experience to grow its business in Portugal by building relationships and expanding offerings for new and existing customers.
The role emphasizes driving top-line revenue, penetrating top-tier accounts, cross-selling, and using data and customer history to optimize retention and expansion.
You will create quarterly territory plans, manage complex multi-month deals with proofs of concept, secure C-level sponsorship, negotiate and close value-centric deals, and maintain an accurate forecast.
Requirements include a BA/BS, 4+ years in cloud/software B2B/AI sales with a track record of meeting targets, experience selling to C-level executives, familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, ability to travel, and fluency in Portuguese, Spanish, and English.
Zendesk promotes a diverse, inclusive, hybrid work environment globally, notes that AI may screen applications, and provides accommodations for disabilities as an equal opportunity employer.
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Principal Product Manager
Zendesk
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Lisbon
Portugal |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking a highly technical Principal Product Manager to drive AI-powered features that automate CX tasks and improve agent performance and customer satisfaction. You will define and own the roadmap for high-growth areas on the Zendesk platform, synthesize customer insights, and lead cross-functional teams to bring AI-driven capabilities from concept to launch. The role requires 7+ years of product management experience in fast-paced agile environments, strong prioritization, research-informed roadmaps, the ability to balance long-term vision with incremental value, excellent communication, independence, and a track record of launching AI features. Nice-to-have qualifications include experience in the Customer Experience industry, prior ML feature launches, and the ability to develop data-driven KPIs. Zendesk offers ownership and impact, a focus on delivering high-quality software, a hybrid work model, and a commitment to diversity and inclusion, along with policies on AI screening and accommodations for applicants with disabilities.
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Principal Data Product Manager
Zendesk
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Austin
United States |
Not specified | Full time | Unknown |
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Is remote?:No
The role is a Data Product Manager for Foundational Data Assets responsible for the strategy, roadmap, definition, implementation, and maintenance of the company’s core metrics, acting as a bridge between senior stakeholders and technical teams to ensure KPI integrity and alignment with strategic goals.
Responsibilities include metric definition and governance—collaborating with cross-functional stakeholders to define core metrics, establishing definitions, calculation methods, data sources, and maintaining a comprehensive data dictionary with the Data Governance team—along with data implementation and maintenance, working with engineering to implement calculations and dashboards, prioritizing enhancements, and ensuring timely updates and data consistency.
Strategic analysis and reporting involve providing insights on trends, opportunities, and risks, and delivering regular reports and dashboards to senior management with actionable insights, while stakeholder management and communication ensure complex data concepts are conveyed to both technical and non-technical audiences and foster cross-functional alignment.
Enablement duties include raising organizational awareness of data assets and metrics, promoting data literacy, and acting as a subject-matter expert to guide business users in data interpretation and analysis.
Qualifications include a Bachelor’s or Master’s in a quantitative field, 5+ years in data product management or analytics, experience with data platforms (Snowflake, dbt), software industry or consulting background, preferred exposure to transaction events (private equity buyout or IPO), strong understanding of software business models and KPIs, ERP/CRM familiarity, excellent communication and project management skills, a US base salary range of $183,000–$275,000 with potential bonus/benefits, and a hybrid work setup; Zendesk emphasizes diversity, equal opportunity, and accommodations.
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Senior Manager, Financial Analysis & Strategy (Product Development)
Zendesk
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Madison
United States |
Not specified | Full time | Unknown |
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Is remote?:No
The Finance & Strategy team acts as trusted advisors guiding critical C-level decisions through insightful analyses and partnerships to support scaling the Product Roadmap and the company’s mission. The Senior Finance Manager will influence business decisions by building high-precision forecasts and complex financial models, partnering with Product & Engineering leaders to translate insights into actionable recommendations. Responsibilities include serving as the lead partner to Product Development, creating financial models for product launches (TAM/SAM/SOM, ARR targets, COGS, opEx), performing ongoing/ad hoc analyses, delivering KPI reporting, driving process improvements, and owning the budgeting and period-end close with the Controller’s group. Requirements include 10+ years of relevant experience, advanced modeling skills (Excel/Google), strong analytics and communication, leadership potential, proficiency with planning tools (Adaptive, Hyperion) and planning systems, and the ability to manage ambiguity and multiple priorities. The role offers a US base salary range of $147k-$221k with potential bonus/benefits, a hybrid work model requiring in-office presence part of the week, and Zendesk’s commitment to equal opportunity, diversity and inclusion, AI screening disclosure, and accommodations for applicants with disabilities.
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Business Intelligence Senior Analyst
Zendesk
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Mexico City
Mexico |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring a highly skilled Analyst to lead the Analysis area within its Business Intelligence team, balancing technical and soft skills at 50-50 and building the function's foundation, direction, and data governance from scratch. The role will lead projects, present to stakeholders, mentor peers, and step in as team leader when the manager is unavailable, while refining requirements with internal customers and translating business needs into BI solutions. It also includes developing user learning materials, conducting data profiling to choose the best data sources, transforming data into impactful dashboards and reports, performing moderate to complex statistical analyses, and collaborating with data engineers on validation and testing, while expanding expertise in the data ecosystem and emerging BI trends. Required: 6+ years in Analytics or BI; proficiency in SQL, data analysis, and dashboard building; strong business understanding and leadership; nice-to-have skills include Python, Looker, Tableau, and project management. The position requires being physically located in Mexico City or Estado de Mexico, with a hybrid work model and in-office schedule determined by the hiring manager, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI-driven screening, and accommodations for disabilities.
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Mid Senior BI Development Analyst
Zendesk
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Mexico City
Mexico |
Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is hiring a versatile Development Analyst with strong data engineering, dashboard development, AI, and cloud skills, comfortable working in Agile environments.
Key responsibilities include building SQL-based data pipelines in DBT, creating and maintaining dashboards in Tableau and Looker, defining new metrics and methodologies, and maintaining the technology stack with AI implementations.
Required qualifications are SQL 5+ years, databases 4+ years, dashboard development 4+ years, and Python 3+ years.
Nice-to-have items include cloud platforms, ML/AI, data visualization tools such as Tableau/Looker, DBT, Agile experience of 2+ years, and broader data engineering; candidates must be located in Mexico City or Estado de Mexico, with a hybrid work model.
Zendesk emphasizes diversity, equity, and inclusion, may use AI screening for applicants, and provides accommodations for applicants with disabilities; the role supports a hybrid in-person/remote arrangement and directs inquiries to their careers page.
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Innovation Architect, LATAM
Miro
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Unknown | Not specified | Unknown | Customer Experience |
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Is remote?:No
Miro’s Advisory Services team within Professional Services provides strategic, human-centered guidance on change, experience design, product expertise, and workflow transformation to help Enterprise plan customers realize value from Miro. In this role, you will support adoption by demonstrating best practices, aligning value with IT and business goals, conducting assessments, and designing governance and change initiatives along with simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, develop targeted recommendations, connect Miro’s value to organizational goals, coach Agile practices, and identify barriers to improve collaboration. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, or Agile, hands-on enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, and Miro or similar tools. Miro offers global benefits including equity, wellbeing perks, a WFH equipment allowance, and an L&D stipend, within a diverse, inclusive culture; the platform serves over 100 million users and 250,000 companies as a visual workspace for distributed teams to innovate.
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Professional Services Lead
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery for the Japan region (MOST, Implementation, Advisory, and TAM), directing Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with high autonomy to evolve global programs for Japanese market expectations.
Responsibilities include people leadership and talent development: managing the team, setting standards, coaching to act as trusted advisors, and partnering with People on hiring, performance, and succession, building a strong local leadership bench aligned with global standards.
Strategic and operational duties involve owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansions, identifying regional adaptations of global programs, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, CS, Product, and partners.
Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of programs to regional realities, alignment with Sales and CS leadership, and tangible revenue contribution to global PS performance.
Qualifications include 8+ years in PS/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and ability to operate autonomously in fast-changing environments, and fluency in English and Japanese; preferred experience includes prior leadership in Japan, high-touch enterprise delivery, and an AI-first mindset; Miro offers benefits, equity, and a diverse, collaborative culture.
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|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
The posting seeks a Workplace Manager for Miro’s Austin, San Francisco, New York, and Sydney offices within the Workplace/Operations team to deliver a world-class employee experience and help shape Miro’s workplace strategy. The role involves owning hub experiences, leading cross-functional projects, ensuring safe and functional offices, coordinating maintenance, managing events, and driving consistent service delivery and the learning lab approach. It requires a minimum of five years in a similar workplace or facilities management role, proven team leadership, strong vendor management/negotiation, excellent communication, problem-solving, and ownership. Benefits include equity, wellbeing, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual collaboration platform with over 100 million users, 250,000 companies, and 1,600+ employees across 13 hubs, while prioritizing diversity, inclusion, and collaboration.
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||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by showcasing best practices, aligning with IT and business stakeholders, conducting assessments, designing governance models, facilitating workshops, developing prototypes, and coaching teams on Agile to improve collaboration. Responsibilities include leading workshops, assessing team workflows, connecting Miro’s value to organizational goals, guiding change initiatives, and driving measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, enterprise experience, strong facilitation, familiarity with Human-Centered Design and governance, and experience with Agile and Miro or similar tools. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on the Global Miro benefits board, all within a diverse, inclusive culture that aims to empower teams to create the next big thing.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Japan Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace through MOST programs and one-time Implementation, Advisory, and Technical Account Management engagements, with Japan requiring local leadership, cultural fluency, and cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan is the region’s senior PS leader, accountable for all delivery motions (MOST, Implementation, Advisory, TAM) and leads Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, while tailoring global programs to Japanese market expectations and serving as the primary escalation and decision authority for Japan. Key responsibilities include people leadership and talent development, setting high standards for professionalism and customer engagement, capacity planning and delivery readiness, regional adaptation of global programs, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners. In the first 6–12 months, success means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, alignment with Sales and CS, and tangible contributions to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong delivery governance and escalation skills, autonomy in ambiguous environments, fluency in English and Japanese; preferred experience in Japan and an AI-first mindset, with benefits such as equity, wellbeing support, WFH equipment allowance, and an L&D stipend (location-specific variations may apply).
|
||||||
|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
The role is for a Workplace Manager at Miro, responsible for the Austin, San Francisco, New York, and Sydney offices, aiming to deliver a world-class employee experience and help shape Miro’s workplace strategy within the Workplace department’s data‑driven, policy‑led framework. You’ll develop and execute the workplace strategy aligned with business objectives, own hub‑related projects and day‑to‑day execution, and ensure the offices are safe, functional, comfortable, and conducive to collaboration while coordinating maintenance and liaising with building management. You’ll manage and grow your local team (Austin), lead cross‑functional delivery with project teams, oversee vendors and contractors, negotiate contracts, and drive projects such as office moves and program rollouts. Requirements include at least 5 years in a similar workplace/facilities role, proven leadership and team development, strong vendor management and negotiation skills, excellent communication, problem‑solving abilities, and a proactive ownership mindset. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and learning stipend) and emphasizes diversity, belonging, and collaboration as it grows to over 1,600 employees across 13 hubs.
|
||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role involves helping teams adopt Miro by demonstrating best practices and real-world applications, partnering with IT and business stakeholders to align Miro’s value with goals, conducting assessments, and designing governance and change initiatives that drive adoption. You will lead workshops, develop simple prototypes to demonstrate possibilities, facilitate Agile adoption, and identify barriers to teamwork to enable measurable improvements. Requirements include fluent English and Portuguese (Spanish is a plus), 3–5 years in consulting/change management/Agile or related fields, experience with enterprise teams, strong facilitation, and familiarity with human-centered design, governance, and collaboration tools. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture aligned with Miro’s mission to empower teams to create the next big thing.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery in Japan (MOST, Implementation, Advisory, and TAM), supervising Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with autonomy and responsibility to tailor global programs to Japanese market expectations and culture.
They directly manage the local teams, set high professional standards, coach practitioners to be trusted enterprise advisors, and partner with People leadership on hiring, performance management, and succession planning to build a strong local leadership bench aligned with global standards.
Operationally, the role owns regional capacity planning and delivery readiness, drives delivery excellence to reinforce renewals and expansions, identifies where global programs need regional adaptation, and contributes Japan-specific insights to global PS strategy.
Cross-functionally, they collaborate with Sales and Customer Success to support growth and renewals, work with Product teams to capture Japanese customer needs and adoption patterns, and coordinate with partners while maintaining strict quality standards.
Requirements include 8+ years in PS/Consulting/Enterprise SaaS, proven leadership of senior practitioners, strong governance and escalation skills, ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and an AI-first mindset, with Miro offering benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend (varying by location).
|
||||||
|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
Miro is hiring a Workplace Manager to lead the Austin, San Francisco, New York, and Sydney hubs and drive a world-class employee experience by shaping and executing the company’s workplace strategy within its Integrated Workplace Excellence framework. The role focuses on delivering a safe, functional, and productive hub environment, coordinating office maintenance, liaising with building management, and ensuring consistent service delivery through a learning-lab approach. You will own hub-related projects, manage cross-functional programs, coach regional team members, and oversee all workplace vendors and contractors to meet SLAs and quality standards. Candidates should have at least 5 years of experience in a Workplace or Facilities Manager role, proven team leadership, strong vendor negotiation skills, excellent communication, and a proactive, customer-service mindset. Miro offers a global benefits package including equity, wellbeing, a WFH equipment allowance, and an emphasis on diversity, belonging, and inclusive collaboration.
|
||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Advisory Services team at Miro sits within the Professional Services organization and provides strategic guidance for Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value on Miro. The role involves supporting teams in adopting Miro by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing governance, facilitating workshops, developing prototypes, and coaching on Agile and collaboration improvements. You’ll lead workshops to uncover high‑impact use cases, assess team workflows, connect Miro’s value to organizational goals, guide change initiatives, create prototypes, and drive measurable improvements in collaboration and productivity. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, experience with enterprise teams, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance, and excellent communication skills. What’s in it for you includes a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams, with location-based benefits and a recruitment privacy policy for applicants.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery (MOST, Implementation, Advisory, TAM) for Japan, oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and TAMs, and ensures global programs are adapted to Japanese market expectations, serving as the primary escalation and decision authority for the region.
People leadership is central: the role directly manages the delivery team, sets professional standards, coaches practitioners as trusted advisors, and partners with People leadership on hiring, performance management, and succession planning.
Strategic and operational duties include owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansion, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, Customer Success, Product, and partners while upholding strict quality standards.
Success in 6-12 months means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible contributions to global PS revenue.
Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, governance and autonomous operation in fast-changing environments, and fluency in English and Japanese; preferred are prior PS leadership in Japan, experience with high-touch enterprise delivery, and an AI-first mindset, with Miro offering a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a collaborative, inclusive culture along with location-specific variations and a Recruitment Privacy Policy for applicants.
|
||||||
|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
The posting is for a Workplace Manager in Miro’s Workplace/Operations team, responsible for delivering a world-class employee experience and shaping the workplace strategy across Austin, San Francisco, New York, and Sydney in support of Miro’s Integrated Workplace Excellence framework.
Responsibilities include developing and executing the workplace strategy, owning hub projects and day-to-day execution, communicating with employees and senior stakeholders, supporting the employee experience and engagement (including internal events), ensuring safe and functional offices, coordinating maintenance, liaising with building management, and driving consistent service delivery alongside the learning lab approach.
Additional duties involve coaching the Austin team to run the office end-to-end, managing vendors and contracts with strong relationships, and handling workplace-related projects such as moves and program rollouts.
Requirements call for at least 5 years in a similar Workplace/Facilities Manager role, a proven track record of leading teams, strong negotiation/vendor management skills, excellent communication, problem-solving abilities, customer service orientation, and a self-starting, accountable attitude.
Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro also emphasizes belonging, diversity, inclusion, and provides a recruitment privacy policy.
|
||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro’s Advisory Services team sits within Professional Services and provides strategic, human-centered guidance for Enterprise customers, blending product expertise and workflow transformation to accelerate business value and proactively identify how customers can interact with Miro. The role involves supporting adoption by showing best practices, aligning Miro’s value with IT and business goals, assessing team workflows, designing and implementing change initiatives, creating governance models, and leading workshops to explore use cases and inspire innovation. It also includes developing simple prototypes to demonstrate capabilities, recommending streamlined tool usage and collaboration strategies, and coaching teams on Agile ways of working and integrating Agile into daily practices. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar fields, hands-on experience with enterprise teams, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance frameworks, and Agile/Miro or similar tools. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, collaborative culture aligned to Miro’s mission of empowering teams to create the next big thing and a commitment to belonging and inclusion.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership, cultural fluency, and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the regional PS leader responsible for all delivery motions (MOST, Implementation, Advisory, and TAM) and for leading Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers, operating with high autonomy to tailor global programs to Japanese market needs. Key responsibilities include people leadership and talent development, capacity planning, delivery governance, customer engagement, and cross-functional collaboration with Sales, Customer Success, Product, and partners, while contributing Japan-specific insights to global PS strategy. In the first 6–12 months, success looks like trusted, stable delivery with strong customer feedback, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, alignment with Sales and Customer Success, and measurable contribution to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners, bilingual fluency in English and Japanese, and the ability to operate autonomously in ambiguous environments; preferred experience includes leading PS teams in Japan and an AI-first mindset, with benefits such as equity, wellbeing, and Learning & Development stipends.
|
||||||
|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
The posting is for a Regional Workplace Manager at Miro, part of the Workplace/Operations team, responsible for delivering a world-class employee experience across Austin, San Francisco, New York, and Sydney and shaping the workplace strategy with data-driven methods.
Duties include managing hub experiences with cross-functional teams, driving service excellence and learning-lab initiatives, coordinating office maintenance, and ensuring spaces are comfortable and functional.
The role also involves developing the Austin team, managing vendors and contractors, negotiating contracts, and handling workplace projects such as moves and program rollouts.
Requirements include at least 5 years in a similar Workplace/Facilities Manager role, proven leadership and vendor-management skills, strong communication, problem-solving ability, and an ownership mindset.
Benefits include equity, wellbeing, a work-from-home equipment allowance, and a learning and development stipend, with a commitment to diversity and inclusion and location-dependent benefits.
|
||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Advisory Services team within Miro’s Professional Services provides strategic, human-centered guidance for Enterprise customers to accelerate value realization through change management, experience design, product expertise, and workflow transformation, understanding customer needs and proactively identifying how they can interact with Miro to achieve their goals. In the role, you will support teams in adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, conduct assessments and governance design, facilitate workshops, develop prototypes, and coach on Agile methods to drive adoption. You’ll lead workshops to uncover high-impact use cases, assess workflows for productivity and alignment, connect Miro’s value to organizational goals, guide change initiatives for scalable governance, create prototypes, and identify barriers to teamwork for measurable improvements. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation and communication skills, familiarity with Human-Centered Design or governance, and experience with Agile and tools such as Miro. The role offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture, with location-specific variations; Miro emphasizes belonging and inclusion, and provides further details through its benefits resources and Recruitment Privacy Policy.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions in Japan (MOST, Implementation, Advisory, TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with autonomy to tailor global programs to Japanese market needs.
Responsibilities include direct people leadership and talent development, setting high standards for professionalism and customer engagement, coaching senior practitioners as trusted advisers, and partnering with People leadership on hiring and succession planning.
Strategic and operational duties cover regional capacity planning, delivery excellence to reinforce renewals and expansion, adapting global programs to regional realities, and contributing Japan-specific insights to global PS strategy, while collaborating with Sales, Customer Success, Product, and partners.
In 6–12 months, success means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of programs, alignment with Sales and CS leadership, and a tangible contribution to global PS revenue.
Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners, strong governance and escalation skills, autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and AI-driven delivery, with the role offering global benefits and a culture of diversity and belonging at Miro.
|
||||||
|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
The text is a job posting for a Workplace Manager in Miro’s Workplace/Operations team, highlighting a data-driven approach to design policies that deliver a safe, world-class hub experience under the Integrated Workplace Excellence framework. The role covers the Austin, San Francisco, New York, and Sydney offices, focusing on a superior employee experience, safety, functionality, and collaboration, while shaping Miro’s workplace strategy and learning-lab initiatives. Responsibilities include developing and executing the workplace strategy aligned with business objectives, leading hub projects and day-to-day operations, maintaining relationships with employees and senior stakeholders, coordinating internal events, ensuring offices are comfortable, and managing vendors, contracts, moves, and program rollouts. Requirements call for at least 5 years in a similar role, proven team leadership, strong negotiation/vendor management, excellent communication and problem-solving skills, and a proactive, self-motivated ownership mindset. Benefits include equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, with location-specific variations, alongside Miro’s emphasis on diversity, inclusion, and belonging and its recruitment privacy policy.
|
||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value realization with Miro. The role involves supporting adoption, aligning with IT and business stakeholders, conducting assessments and governance design, facilitating workshops, creating simple prototypes, and guiding Agile practices to improve collaboration and workflows. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change/Agile or related fields, experience with enterprise teams, strong facilitation, familiarity with human-centered design and governance, and experience with Agile methodologies and platforms like Miro. Benefits include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations and access to a global, diverse, collaborative culture. Miro is a visual workspace for distributed teams, serving over 100M users and 250,000 companies, with a mission to empower teams to create the next big thing, and a commitment to diversity, inclusion, belonging, and recruitment privacy.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all professional services delivery in Japan (MOST, Implementation, Advisory, and Technical Account Management) and manages an autonomous team including Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, tailoring global programs to Japanese market expectations.
Responsibilities include direct people leadership and development, setting high standards, coaching practitioners to act as trusted advisors, regional capacity planning and delivery readiness, supporting renewals and expansions through delivery excellence, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners.
The role is the primary escalation and decision authority for Japan and contributes to global Professional Services outcomes, ensuring alignment with global strategy while reflecting local cultural nuance and growth needs.
In the first 6–12 months, success means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible revenue contribution.
Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS with experience leading senior practitioners, strong governance and escalation skills, the ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, high-touch enterprise delivery, adapting global programs to local markets, and an AI-first mindset; benefits offered include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, alongside Miro’s emphasis on diversity and belonging.
|
||||||
|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
Miro is seeking a Workplace Manager to join the Workplace department’s Operations function, delivering a world-class employee experience across Austin, San Francisco, New York, and Sydney using data-driven policies within the Integrated Workplace Excellence framework. You will own hub-related projects, ensure safe and functional office spaces, coordinate maintenance, manage vendors and contracts, and drive consistent service delivery and learning-lab initiatives. The role includes developing and executing Miro’s workplace strategy aligned with business objectives, coaching the Austin team, and overseeing office moves, relocations, and other workplace projects. Requirements include a minimum of 5 years in a similar Workplace/Facilities Manager role, proven team leadership, strong negotiation and vendor management skills, excellent communication, problem-solving ability, and a proactive, self-starting attitude. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity, inclusion, and belonging across its 1,600+ employees and 13 global hubs, and details available on the Global Miro benefits board and Recruitment Privacy Policy.
|
||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Advisory Services team within Professional Services provides strategic, human-centered guidance for Enterprise customers, combining change management, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. In this role you will help teams adopt Miro by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, and designing change initiatives, governance models, workshops, prototypes, and streamlined usage strategies. You’ll lead workshops to improve collaboration, assess and optimize workflows, align Miro’s value with organizational goals, guide scalable governance, create prototypes to spark innovation, and coach teams on Agile practices. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, collaboration tools, and Agile methodologies including Miro or similar. Benefits include equity, wellbeing, equipment allowance, and an L&D stipend, with a global, diverse, and inclusive culture and location-specific details provided in the benefits materials.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Professional Services enables enterprise customers to adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for the region, accountable for all PS delivery motions (MOST, Implementation, Advisory, TAM) and for leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with a high degree of autonomy. Key responsibilities include people leadership and talent development, setting high standards and coaching practitioners to be trusted advisors, partnering on hiring and performance, and building a strong local leadership bench; strategically, the role owns regional capacity planning, delivery readiness, and the adaptation of global programs for Japan while contributing Japan-specific insights to global PS strategy, with cross-functional collaboration across Sales, Customer Success, Product, and partners. Success in the first 6-12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, alignment with Sales and CS, and tangible revenue contribution to global PS. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomy in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, familiarity with high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset; and the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend.
|
||||||
|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
The text describes a Workplace Manager role in Miro’s Operations/Workplace team, tasked with delivering a safe, secure, world-class hub experience as part of the Integrated Workplace Excellence framework. The role covers the Austin, San Francisco, New York, and Sydney offices and aims to create a happy, productive employee experience while shaping and executing Miro’s workplace strategy and ensuring consistent service delivery through a learning-lab approach. Key duties include developing and executing the workplace strategy, owning hub-related projects with cross-functional teams, managing office operations (maintenance, vendor contracts, moves), coordinating internal events, and coaching the local team. Requirements include a minimum of 5 years in a similar role, proven team leadership and vendor management skills, strong communication, problem-solving, customer service, and a proactive ownership mindset. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific variations, and a strong emphasis on diversity and belonging, with applicant data handled per the Recruitment Privacy Policy.
|
||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value.
The role involves helping teams adopt Miro, aligning value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, developing prototypes, and coaching on Agile practices to improve collaboration.
Qualifications include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, or Agile, hands-on experience with enterprise teams, strong facilitation skills, and familiarity with Human-Centered Design, governance, and Agile methodologies and tools like Miro.
What’s in it for you: a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits listed on the Global Miro benefits board.
About Miro: a visual workspace for innovation used by distributed teams worldwide; it serves over 100 million users and 250,000 companies, is co-headquartered in San Francisco and Amsterdam, founded in 2011, and has 1,600+ employees across 13 hubs, with a commitment to diversity, inclusion, belonging, and compliance with its Recruitment Privacy Policy.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro’s Professional Services helps enterprise customers adopt and scale the Innovation Workspace, with Japan identified as a fast-growing, high-touch market that requires precision, trust, and deep partnership. The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and manages teams of Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and TAMs, with autonomy to adapt global programs to the Japanese market. Responsibilities include people leadership and talent development, setting high standards, coaching for trusted advisory roles, and partnering on hiring, capacity planning, and succession, while ensuring regional delivery readiness and collaborating closely with Sales, Customer Success, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, strong alignment with Sales/CS, and tangible revenue contributions. Requirements include 8+ years in Professional Services/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomous work in fast-changing environments, fluency in English and Japanese, with preferred experience in Japan, high-touch delivery, adapting global programs, and an AI-first mindset; the role and company offer benefits, equity, and a culture focused on belonging and diversity at Miro.
|
||||||
|
|
Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
Miro is seeking a Workplace Manager to lead operations for its Austin, San Francisco, New York, and Sydney offices and contribute to its Integrated Workplace Excellence framework by delivering a world-class employee experience. The role involves developing and executing Miro’s workplace strategy, owning hub-related projects, coordinating cross-functional teams, and ensuring safe, functional spaces that foster productivity and collaboration. You’ll manage the regional team’s growth, oversee vendors and contracts to ensure high-quality services, and handle workplace projects such as moves and program rollouts. Requirements include a minimum of 5 years in a similar role, a track record of developing teams, strong negotiation and vendor management skills, excellent communication, problem-solving abilities, and a proactive, accountable attitude. Benefits include equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, with Miro emphasizing belonging, diversity, and inclusion while using applicant data in line with its Recruitment Privacy Policy.
|
||||||
|
|
Innovation Architect, LATAM
Miro
|
Unknown | Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Advisory Services team within Miro's Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with IT and business goals, conducting assessments, designing change initiatives and governance models, and facilitating workshops while developing prototypes to spark innovation. You will lead workshops, assess team workflows, partner with stakeholders, guide change initiatives for scalable governance, develop prototypes, coach on Agile practices, and identify barriers to drive measurable improvements in collaboration. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance, and Agile tools such as Miro. Benefits include a global package (equity, wellbeing benefit, equipment allowance, learning stipend), a diverse, supportive environment, and location-specific variations; Miro emphasizes belonging and inclusion and aims to empower teams to create the next big thing.
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Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with the autonomy to tailor global programs to the Japanese market and serve as the primary escalation authority for Japan.
Responsibilities include people leadership and talent development, regional capacity planning and delivery readiness, delivery governance and escalation management, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners to support growth, renewals, and customer adoption.
Success in the first 6-12 months means a trusted, stable delivery motion across Japan, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS, and tangible revenue contributions to global Professional Services.
Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners in customer-facing roles, strong delivery governance and autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset.
What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture within Miro’s mission to empower teams, serving 100M+ users and 250,000 companies across 1,600+ employees in 13 hubs.
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Regional Workplace Manager
Miro
|
Austin
United States |
Not specified | Unknown | Workplace |
|
Is remote?:No
Miro is seeking a Workplace Manager to lead its Austin, San Francisco, New York, and Sydney offices, as part of the Operations team that uses data-driven policies to deliver a safe, secure, world-class hub experience within the Integrated Workplace Excellence framework.
The role involves developing and executing Miro’s workplace strategy, owning hub-related projects, delivering exceptional service, coordinating internal events, ensuring comfortable and functional spaces, and managing facilities maintenance and building management relationships.
As the Regional Workplace Manager, you’ll coach and grow the Austin team, manage workplace vendors and contracts to ensure quality services (SLA-based), and oversee office moves, program rollouts, and other workplace projects.
Requirements include a minimum of 5 years in a similar Workplace or Facilities Manager role, a proven track record of leading teams, strong negotiation and vendor-management skills, excellent communication, problem-solving abilities, adaptability, and a high level of ownership.
The role offers a competitive salary with equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture focused on belonging and inclusion, with location-specific benefits available.
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Senior People Compliance Specialist, EMEA
GitLab
|
Ireland | Not specified | Unknown | People Operations |
|
Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that aims to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and many Fortune 100 customers. The company emphasizes AI as a core productivity multiplier and fosters a high-performance, values-driven culture where all team members integrate AI into daily workflows. The role Senior People Compliance Specialist (EMEA) will manage compliant works council engagements across Germany, the Netherlands, and France, leading end-to-end processes and governance. Responsibilities include preparing agendas and information packages, coordinating translations, building trusted relationships with works council members, advising managers on timelines and best practices, and developing standardized processes to improve efficiency and audit readiness. Requirements include experience with European works council processes, fluency in English and French, knowledge of European labor law, strong project management, and the ability to work asynchronously with a globally distributed People team, with GitLab offering flexible benefits and a commitment to equal opportunity.
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|
New Business Account Executive - Korea
GitLab
|
South Korea | Not specified | Unknown | New Business - APAC |
|
Is remote?:Yes
GitLab is an AI-enabled DevSecOps platform trusted by over 50 million users and more than half of the Fortune 100, built on a culture that treats AI as a core productivity multiplier and values every voice. The New Business Account Executive - Korea role focuses on building a greenfield APAC territory, acquiring new logos, guiding prospects through evaluations of GitLab's AI-powered platform, and driving Net ARR growth. Key responsibilities include owning the full new-logo cycle, building a healthy pipeline via outbound prospecting, conducting daily discovery meetings with senior stakeholders, navigating multi-stakeholder buying processes, and aligning with Solutions Architecture and Customer Success to deliver POCs and smooth post-sale handoffs, using MEDDPICC/Command of the Message. Requirements include B2B SaaS new-logo experience, complex sales cycles, strong discovery and qualification, familiarity with modern methodologies and Salesforce, and strong communication; candidates should be adaptable and capable of remote work with proficiency in a modern sales tech stack. The team operates remotely across APAC with a startup-like New Business unit culture, and GitLab offers flexible benefits (PTO, equity, parental leave, home office support) and commits to equal opportunity and non-discrimination.
|
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|
|
Technical Account Manager
Figma
|
New York
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
Figma is hiring a Technical Account Manager to serve as a trusted technical advisor for large enterprise customers, helping them adopt, integrate, and scale Figma in complex environments. The role involves leading structured technical engagements, guiding API usage and system integrations, enabling design-to-code workflows, delivering workshops, and collaborating across teams to drive renewals and long-term success. Requirements include 5+ years in TAM or related advisory roles, strong knowledge of enterprise systems and APIs, experience with AI-enabled solutions, and excellent communication, with nice-to-have items like familiarity with Figma, frontend/workflow experience, and prior workshops. The position can be fully remote within the United States or based in a US hub, with an annual base salary range of $136,000–$288,000 plus equity and comprehensive benefits, and remote roles localized by location. Figma emphasizes diversity, offers accommodations, requires cameras on during video interviews, and requests in-person onboarding, while encouraging applicants who may not meet every requirement to apply.
|
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|
Technical Account Manager
Figma
|
San Francisco
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
Figma is growing its team of creatives and builders to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The Technical Account Manager (TAM) will serve as a trusted technical advisor to large enterprise customers, helping them adopt, integrate, and scale Figma across complex environments while coordinating with enablement, sales, and product teams on identity, APIs, integrations, governance, and extensibility. Responsibilities include leading strategic technical engagements, guiding enterprise API usage and system integrations, improving design-to-code workflows (Dev Mode and Code to Canvas), delivering technical workshops, and surfacing insights to support renewals and long-term growth. Requirements include 5+ years in TAM/solutions engineering/enterprise customer success within SaaS, strong understanding of enterprise systems, APIs, integrations, and identity management, experience with AI-powered solutions, excellent cross-audience communication, and a consultative mindset; preferred items include familiarity with Figma, AI guideline authoring, frontend development, and past workshops. Compensation and benefits include an annual base salary range of $136,000–$288,000 USD, equity, and a comprehensive benefits package; remote roles have location-based pay within 80–100% of the range, with in-person onboarding and a requirement to keep cameras on during video interviews, plus accommodations for disabilities and a candidate privacy notice.
|
||||||
|
|
Account Executive - Figma Weave (New York, United States)
Figma
|
New York
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
Figma is expanding its team and seeks an Account Executive in the New York hub to drive sales and maximize revenue, targeting mid-market and enterprise customers as part of its AI-native design platform. The role involves building and managing a pipeline from inbound and outbound activity, using discovery and value-selling to win executive sponsorship, multi-thread across senior stakeholders, and collaborate cross-functionally to advance deals and ensure customer success. Candidates should have multiple years of SaaS sales experience, a track record of closing complex 3-9 month cycles, and a history of meeting pipeline targets, with extra points for selling to technical executives and deal-qualification certification. The compensation package includes an annual base salary around $110k, equity, comprehensive benefits, and location-based pay variation for remote roles, along with incentives and bonuses as applicable. Figma emphasizes growth, diversity, accessibility, and equal opportunity; accommodations are available for applicants with disabilities, interviews require cameras on, onboarding is in person, and candidate data will be processed under Figma’s Candidate Privacy Notice.
|
||||||
|
|
Senior Commercial Account Executive
Zendesk
|
Tokyo
Japan |
Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk Japan is seeking a high-performing Senior Commercial Account Executive to lead and shape sales for its most visible commercial accounts, providing sales leadership and creative direction to build the Platform experience. The role involves hunting new business while maintaining existing accounts, building broad relationships, managing opportunities, and leading a team of extended Zendesk resources to win customer buy-in and drive platform adoption. Responsibilities include leading and developing a subset of accounts, creating direct new business and expansion opportunities, collaboratively developing GTM strategies, drafting multi-year account plans aligned to quarterly execution, nurturing CXO relationships, building partner ecosystems with Channels & Alliances, tracking all sales activities, and coordinating with Solution Architecture to influence product direction. Qualifications require at least 6+ years in enterprise software sales (SaaS/CX experience preferred), proven success in acquiring new business in Japan, experience selling to VP/C-level executives in mid-market/commercial segments, and the ability to close complex sales cycles with solution selling, plus strong communication and travel willingness. The role offers a hybrid work arrangement with some in-office days, and Zendesk emphasizes diversity and inclusion, AI screening may be used, and accommodations are available for applicants with disabilities.
|
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|
|
Senior Solutions Consultant
Zendesk
|
Spain | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is seeking a Senior Solutions Consultant to lead AI-powered CX and ES solutions, acting as a trusted advisor and working with Sales, Product, Engineering, and Customer Success to transform customer challenges into scalable, measurable outcomes. The role encompasses leading technical and business discovery, designing demos and proofs of value, translating AI/ML capabilities into business narratives, owning end-to-end technical engagements from qualification to pilot execution, and ensuring solutions align with goals and compliance while integrating with Zendesk APIs, middleware, telephony, and cloud platforms. You’ll collaborate cross-functionally to influence product roadmaps, measure impact using Zendesk analytics, and champion AI adoption through value-realization initiatives with Customer Success. Requirements include 5+ years of presales/solutions consulting in SaaS/CX, strong knowledge of web/scripting technologies and SaaS architectures, experience designing pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS/ITSM/etc., strong analytical storytelling and communication skills, a bachelor’s degree or equivalent, and willingness to travel. Zendesk promotes a hybrid, inclusive culture, notes that AI may screen applications, and is an equal opportunity employer committed to diversity, with accommodations available for applicants.
|
||||||
|
|
Product Manager, MarTech & Digital Systems
Zendesk
|
Austin
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a strategic and technically fluent Product Manager for MarTech & Digital Systems to own the vision, roadmap, and execution of the marketing technology and digital experience stack, serving as the primary IT liaison to Marketing, MarketingOps, and SalesOps. The role treats internal GTM and digital systems as a product, ensuring seamless data flow, scalable architecture, and reliable platforms from top-of-funnel acquisition through to closed-won sales, while leading AI-driven capabilities to boost efficiency and personalization. Key responsibilities include defining the digital and MarTech product vision, AI and automation governance, digital channel enablement (SEO, CMS, eCommerce, PLG/trials), end-to-end data integrations, cross-functional alignment, enterprise migrations, and data governance with GDPR/CCPA compliance. Qualifications include 5+ years in Product Management or related roles, deep B2B GTM domain knowledge, strong AI/ML fluency, enterprise tools like Adobe Experience Cloud and Salesforce, integration and Agile experience, and preferred certifications or experience with AI-native GTM tools and ABM/routing platforms. The role offers a hybrid work arrangement with a US base salary of $183,000–$275,000 plus bonus/benefits, and the opportunity to lead MarTech and AI-driven transformations while Zendesk emphasizes diversity, inclusion, and fair hiring practices.
|
||||||
|
|
Technical Program Manager (TPM)
Appfire
|
India | Not specified | Full Time | Product |
|
Is remote?:No
Appfire emphasizes a flexible, remote-first culture where employees choose how and where they work, balancing personal life with flexible time off and opportunities for growth. The company is seeking a strategic and execution-focused Technical Program Manager to drive cross-company initiatives with Atlassian, including roadmaps alignment, migrations, product integrations, and cloud transformations. Responsibilities include end-to-end execution of joint Appfire–Atlassian initiatives, risk and dependency management, cross-functional coordination across product, engineering, partnerships, and GTM teams, and monitoring Atlassian roadmap changes. Required qualifications include a bachelor’s degree and 5+ years in TPM or related roles, strong technical fluency, and excellent communication and collaboration skills, with Atlassian ecosystem experience preferred; benefits include equity, remote work, generous leave, health insurance, creche, and training. About Appfire: a 850+ employee, 28-country, remote-first company with CSR programs (Pledge 1%), strong market recognition, ISO and SOC 2 certifications, and a large partner ecosystem, committed to equal opportunity.
|
||||||
|
|
Manager, AI Services Consulting
Zendesk
|
London
United Kingdom |
Not specified | Full time | Unknown |
|
Is remote?:No
The Manager — AI Services Consulting at Zendesk leads a 6–10 person team of consultants to deliver AI-enabled customer-service outcomes quickly, serving as the team’s product authority and coach to scale impact.
You will build and scale the AI Delivery operating model, own capacity and staffing strategy, and ensure projects are staffed, scoped, and executed on time with measurable business outcomes, aligning with Sales, CS, and Product on roadmaps.
You will drive cross-functional alignment for a unified AI go-to-customer motion, partnering on handoffs, risk management, expansion plays, and using delivery insights to improve packaging and forecasting.
Qualifications include 7+ years in Professional Services or related roles, 2+ years managing customer-facing teams (6–10 direct reports), enterprise SaaS GTM experience, adoption analytics experience, a bachelor’s degree (AI-related certifications preferred), and strong ability to translate AI features into business value.
Zendesk emphasizes hybrid work with in-office presence, especially early on (3–4 days per week during the first 90 days; 2 days otherwise), and commits to diversity and inclusion, with AI screening and accommodations available for applicants.
|
||||||
|
|
Sales Development Representative
Zendesk
|
Tokyo
Japan |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk, a leading customer experience and support platform, is seeking diligent candidates for a software sales role and welcomes those with strong motivation and a willingness to excel in a fast-changing industry, even without prior experience.
The role is primarily phone-based, handling inbound and outbound leads from website inquiries, trial registrations, and demo requests, while triaging some customer service calls and collaborating closely with sales and marketing to identify and qualify opportunities that will contribute to the Japan sales pipeline.
Key responsibilities include generating and qualifying prospects for the Japanese market, efficiently handling inbound marketing leads, engaging senior executives, identifying client needs and proposing suitable solutions, scheduling meetings, achieving monthly pipeline quotas, and reporting results to the sales manager on a regular basis.
Required experience includes at least one year in a sales-related environment, strong ability to understand customer requirements and solve problems, multitasking and time-management skills, excellent communication and interpersonal abilities, native-level Japanese, and a bachelor’s degree preferred.
Benefits include personal medical insurance, remote-work and device/communication allowances, and Recharge Friday; Zendesk emphasizes a high-performance, open, and diverse culture with a hybrid work model, commitment to fairness and inclusion, and accommodations for applicants with disabilities, including AI screening as part of the process.
|
||||||
|
|
UX Researcher, AI
GitLab
|
Canada | Not specified | Unknown | UX Research |
|
Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, with over 50 million registered users and trust from more than half the Fortune 100 to ship better, more secure software faster.
Our products embody AI as a core productivity multiplier, and all team members are expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact, reflecting our high-performance, value-driven culture.
You’ll join GitLab’s UX Research team in the core AI domain, working on features such as Duo Agent Platform, GitLab Knowledge Graph, and Agent Marketplace, balancing speed with rigor, leading tactical studies, and contributing to strategic research that shapes AI product direction in a fast-paced environment.
You’ll be the expert on users in your coverage area, collaborating with designers, PMs, and engineers, conducting all stages of UX research using qualitative and quantitative methods, guiding stakeholders to appropriate research approaches, and communicating project updates; remote work is supported, with experience in enterprise/dev tooling and AI products as a plus.
The base US salary range is $100,000–$150,000, with potential incentives for sales; GitLab offers benefits like flexible PTO, equity, parental leave, home office support, and is an equal opportunity, globally remote employer with inclusive policies and privacy protections.
|
||||||
|
|
UX Researcher
GitLab
|
Canada | Not specified | Unknown | UX Research |
|
Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, efficiency, security, and digital transformation, with over 50 million users and broad Fortune 100 trust. The company embeds AI as a core productivity multiplier and fosters a high-performance, inclusive culture where every voice matters. The role is a UX Researcher on GitLab’s UX Research team across Core DevOps Workflows, Monetization, Security and Compliance, focusing on both tactical studies and strategic research in a fast-paced, largely remote environment. You’ll be the expert on your coverage area, conduct end-to-end UX research with mixed methods, collaborate with designers, product managers, and engineers, communicate insights to stakeholders, and contribute to team processes and culture. The position offers a US base salary range of $100,000–$150,000 plus benefits, is remote with global hiring guidelines, and GitLab is an equal opportunity employer committed to diversity and inclusion.
|
||||||
|
|
Support Engineer, U.S. Government Support
GitLab
|
United States | Not specified | Unknown | Customer Support |
|
Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform used by over 50 million users and trusted by more than half of the Fortune 100, with AI integrated as a core productivity multiplier and a high-performance, inclusive culture.
The role is a United States Government Support Engineer on the U.S. Government Support Engineering team, helping federal and public sector customers run GitLab in secure, highly regulated environments such as FedRAMP-authorized, air-gapped, and classified settings.
Responsibilities include deep Linux-based investigations, analyzing logs and system behavior, tracing root causes across infrastructure, application, and code paths, collaborating with Product/Development/Infrastructure, creating reusable documentation, building internal tools, participating in on-call rotations, and supporting hiring efforts.
Requirements include U.S. citizenship, strong Linux administration and troubleshooting in complex environments, scripting in Ruby or Bash, experience with Git and CI/CD workflows, familiarity with DevOps practices and OpenShift/Kubernetes, and knowledge of security/compliance concepts (e.g., DISA STIG, SELinux) with the ability to communicate clearly to diverse audiences.
The role is remote within GitLab Federal, LLC, with a base US salary range of $75,600–$162,000 plus benefits such as flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity and accommodations.
|
||||||
|
|
Strategic Account Executive - Southeast
GitLab
|
Unknown | Not specified | Unknown | AMER - Enterprise |
|
Is remote?:Yes
GitLab is an AI-powered DevSecOps platform that helps organizations boost developer productivity, efficiency, security, and digital transformation, trusted by 50 million users and many Fortune 100 companies, with AI embedded as a core productivity multiplier and a culture that values every voice.
The role of Strategic Account Executive for the Southeast focuses on driving enterprise growth, guiding AI-powered DevSecOps transformations, and expanding GitLab’s usage across strategic accounts.
You will lead end-to-end strategy, orchestrate cross-functional teams, design strategic account plans, align solutions with customers’ long-term vision and compliance needs, and manage the full sales cycle toward long-term partnerships and pipeline growth.
Qualifications include a proven track record in complex B2B software sales to large enterprise accounts (ideally in DevSecOps or related SaaS), strong C-level and senior stakeholder relationships in the Southeast, and experience with channel partners and multi-stakeholder selling.
You’ll join a distributed, remote Enterprise Sales team that values transparency and collaboration, with a US base salary range of $98,600–$174,000 plus incentive pay up to 100% of base, comprehensive benefits, and a commitment to equal opportunity and accommodations, with location-based eligibility for some roles.
|
||||||
|
|
Strategic Account Executive, Poland
GitLab
|
France | Not specified | Unknown | EMEA - Enterprise |
|
Is remote?:Yes
GitLab describes itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security, and digital transformation, with AI embedded as a core productivity multiplier. The role is a remote Strategic Account Executive based in the UK, Ireland, the Netherlands, France, or Germany, selling to accounts in Poland and focusing on strategic, large customers in South Germany to drive net-new acquisition and expansion. Responsibilities include leading complex, consultative sales cycles, developing account plans, coordinating with pre-sales, customer success, support, and channel partners, acting as the voice of the customer through GitLab’s public issue tracker, and building pipeline while collaborating on regional campaigns. Candidates should have experience owning large enterprise accounts, selling software or developer tools, executing a consultative sales process, and translating customer needs into business value for senior stakeholders, along with cross-functional coordination and familiarity with GitLab or similar tools. The team emphasizes enterprise-scale adoption with travel as needed, and GitLab offers benefits such as flexible PTO, equity, parental leave, remote-friendly policies, and a strong commitment to equal opportunity and inclusive hiring with accommodations.
|
||||||
|
|
Strategic Account Executive - Northeast
GitLab
|
United States | Not specified | Unknown | AMER - Enterprise |
|
Is remote?:Yes
GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, streamline operations, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and broad trust from Fortune 100 companies. The company embraces AI as a core productivity multiplier and maintains a high-performance, inclusive culture where every voice is valued and knowledge is shared. The role of Strategic Account Executive for the Northeast focuses on driving enterprise growth, guiding customers through complex digital and DevSecOps transformations, and delivering AI-powered solutions through cross-functional collaboration. Candidates should have proven experience selling complex B2B software to enterprise accounts in the Northeast, with strong C-level relationships and multi-stakeholder sales skills, plus willingness to travel and collaborate with partners. The Enterprise Sales team is remote, offering a base salary range of $98,600–$174,000 USD with potential incentives up to 100% of base, a broad benefits package, and a commitment to equal opportunity and accommodation.
|
||||||
|
|
Strategic Account Executive - North
GitLab
|
United States | Not specified | Unknown | AMER - Enterprise |
|
Is remote?:Yes
GitLab presents itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security/compliance, and digital transformation, trusted by 50 million+ users and over half of the Fortune 100, with AI used as a core productivity multiplier.
The company emphasizes a high-performance, values-driven culture where AI is integrated into daily workflows and every voice is valued to drive efficiency, innovation, and impact.
The role is Strategic Account Executive for the North region (Seattle), focused on enterprise growth by helping major organizations adopt and expand GitLab’s AI-powered DevSecOps platform and serving as a trusted long-term partner across the full sales cycle.
Responsibilities include leading strategic account plans, coordinating cross-functional teams, shaping innovative solutions, managing end-to-end customer journeys, forecasting, and delivering compelling presentations that communicate value and partnerships.
Requirements include extensive experience in complex B2B software sales with North US enterprise accounts, strong C-level stakeholder relationships, collaboration with channel partners, a remote-work setup within an all-remote team, and a US salary range of $98,600–$174,000 plus incentives, with GitLab affirming equal opportunity, benefits, and accommodations.
|
||||||
|
|
Strategic Account Executive - Federal Government
GitLab
|
Australia | Not specified | Unknown | APAC - Enterprise |
|
Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform that aims to boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and trust from over 50% of the Fortune 100, GitLab also emphasizes a culture that embraces AI as a core productivity multiplier and values every voice. The role is Strategic Account Executive for the Australian Federal Government, serving as a trusted advisor to help agencies modernize how they build, secure, and deliver software using GitLab's AI-powered DevSecOps platform. Responsibilities include developing multi-year partnership and account plans for Australian Federal Government accounts, owning end-to-end deal execution from discovery to value realization, engaging senior stakeholders, navigating complex public sector procurement, and collaborating with solutions architects, channel partners, and internal teams to design, rollout, and scale secure, compliant solutions. Qualifications emphasize enterprise software or SaaS experience with the Australian Federal Government, strong account planning, a consultative sales approach linking mission outcomes to platform capabilities, ability to work with both technical and non-technical stakeholders, and a remote-working, results-driven mindset; GitLab offers flexible benefits and is an equal opportunity employer with accommodations.
|
||||||
|
|
Strategic Account Executive, Digital Natives - India
GitLab
|
India | Not specified | Unknown | APAC - Enterprise |
|
Is remote?:Yes
GitLab is an intelligent, AI-enabled DevSecOps platform trusted by over 50 million users and more than half of the Fortune 100 to help teams ship better, more secure software faster. The company emphasizes AI as a core productivity multiplier and a high-performance culture that values continuous knowledge exchange and diverse voices. The Strategic Account Executive - Digital Natives role in India focuses on helping digital-native organizations adopt and expand GitLab’s AI-powered DevSecOps platform, guiding modernization and DevSecOps transformations while driving pipeline and Net ARR. Key responsibilities include leading large, multi-stakeholder sales cycles, building territorial plans, coordinating cross-functional teams, maintaining account plans and forecasts, and acting as the voice of the customer for product ideas and stakeholder communications. Requirements include deep experience in complex B2B software sales to enterprise customers, strong understanding of CI/CD and cloud modernization, the ability to navigate large organizations, remote-work capability, and a commitment to GitLab’s inclusive, equal-opportunity hiring and benefits programs.
|
||||||
|
|
Staff Product Manager, Software Supply Chain Security
GitLab
|
Canada | Not specified | Unknown | Security & Compliance |
|
Is remote?:Yes
GitLab is an AI-enabled DevSecOps platform used by more than 50 million registered users and trusted by more than half of the Fortune 100 to ship better, more secure software faster, while promoting AI-driven productivity and an inclusive, high-performance culture.
As Staff Product Manager for Software Supply Chain Security (SSCS), you’ll lead the strategy and delivery of a new SSCS product line addressing a $3-8B market opportunity driven by regulatory mandates and supply chain attacks.
You’ll own pillars across the software supply chain—provenance, attestation, signing and verification, SBOM, malicious package detection, and a dependency firewall—and translate SLSA concepts into valuable capabilities.
You’ll collaborate with engineering, UX, and cross-functional partners to define roadmaps, validate demand, explain SSCS concepts to customers, and define business cases and adoption strategies within the GitLab platform.
The SSCS team focuses on launching core capabilities for regulated industries (e.g., EO 14028 and EU Cyber Resilience Act), works in a remote, asynchronous environment, and GitLab emphasizes equal opportunity hiring and provides comprehensive benefits.
|
||||||
|
|
Staff Product Designer, Security & Compliance
GitLab
|
Unknown | Not specified | Unknown | Product Design |
|
Is remote?:Yes
GitLab is an AI-powered DevSecOps platform used by more than 100,000 organizations and 50 million registered users, designed to boost developer productivity, efficiency, security, and digital transformation, with a remote-first culture that values every voice and integrates AI into daily work. The company is hiring a Staff Product Designer for Security & Compliance to lead design for complex security experiences starting with Software Supply Chain Security and expanding to the broader portfolio, including application security, policy governance, vulnerability management, and agentic orchestration. You’ll lead end-to-end design, translate technical complexity into clear, usable experiences, collaborate with product managers and engineers, work across security product groups, contribute to the Pajamas Design System, mentor others, and ground your work in user research. Requirements include a demonstrated ability to lead cross-functional design for complex workflows, a strong portfolio, experience in security/DevSecOps or security-focused B2B SaaS, mentoring, systems thinking, remote work experience, and proficiency with Figma and prototyping tools. The base salary range for this role in the United States is $125,000–$200,000, with comprehensive benefits, remote/global hiring, and GitLab’s equal opportunity and inclusive employment policies encouraging applicants from diverse backgrounds.
|
||||||
|
|
Solutions Architect - Korea
GitLab
|
South Korea | Not specified | Unknown | SA |
|
Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform used by over 50 million registered users and more than half of the Fortune 100 to boost developer productivity, operational efficiency, security/compliance, and digital transformation, with AI embedded as a core productivity multiplier and a culture of continuous knowledge exchange.
The Solutions Architect role in Korea is a trusted advisor who guides customers through their digital transformation from planning to monitoring, owning technical evaluations and shaping solution architectures while collaborating with Product Management, Engineering, Sales, and Marketing.
Key responsibilities include leading technical discovery, demos, and proofs of value, owning POC/POV and workshop design, shaping account strategies with regional sales, and advising on modern DevSecOps, cloud, security, and CI/CD practices, while feeding customer feedback into product roadmaps.
Candidates should have experience in technical pre-sales or consulting, with end-to-end SDLC and DevSecOps expertise, hands-on GitLab or equivalent CI/CD platforms, cloud knowledge, and strong communication and relationship-building skills.
The role is within the Solutions Architect team of GitLab's Sales organization focused on Korea and Southeast Asia, offering remote work, global hiring guidelines, growth benefits, and a commitment to equal opportunity, privacy, and accommodation.
|
||||||
|
|
SMB Regional Manager, Growth
GitLab
|
Unknown | Not specified | Unknown | Global Digital - AMER |
|
Is remote?:Yes
GitLab presents itself as the intelligent orchestration platform for DevSecOps, emphasizing AI-powered productivity, a high-performance culture, and a commitment to diversity and career growth, trusted by millions of users and many Fortune 100 companies.
The Regional Manager SMB Growth will lead the SMB Growth Account Executives to grow GitLab’s SMB install-base, drive revenue and long-term growth, and develop the team through hands-on coaching and co-selling.
Key responsibilities include guiding a territory-driven sales motion to drive adoption and expansion, building a collaborative culture, refining strategy with Renewals Management and other teams, optimizing CRM processes, hiring and ramping new reps, and rolling out scalable playbooks and performance metrics.
Required qualifications include a proven track record leading quota-carrying sales teams, familiarity with DevSecOps and GitLab’s platform, a hands-on player-coach approach, strong executive communication, and willingness to travel, with diverse backgrounds encouraged.
The role sits within GitLab’s remote SMB Sales team, with a US base salary range of $106,080–$163,800 plus incentive pay up to 100%, comprehensive benefits, equity options, and a commitment to equal opportunity and accommodations, with location eligibility and recruitment guidelines managed by Talent Acquisition.
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Senior Technical Program Manager, Office of the CTO
GitLab
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Canada | Not specified | Unknown | Office of the CTO |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and over half of the Fortune 100 trusting it, and a culture that treats AI as a core productivity multiplier. As a Senior Technical Program Manager, you’ll lead complex cross-functional programs across Engineering, Product, Finance, Legal, and Go-to-Market, turning important but ambiguous work into clear plans and reliable delivery in a fully remote, fast-moving environment with async communication. You’ll establish and maintain program governance, coordinate dependencies, surface blockers, define goals and milestones, create documentation and operating rhythms, drive consistent execution, and contribute to TPM practices by documenting playbooks and handbook updates while modeling GitLab’s CREDIT values. The ideal candidate has end-to-end experience owning cross-functional technical programs, strong relationship-building skills with senior stakeholders, excellent written and async communication, analytical risk and dependency management, and familiarity with the software development lifecycle and DevOps/CI/CD practices. This role sits in GitLab’s Research and Development organization within the Engineering Division, with flexible benefits, inclusive hiring, remote-friendly policies, and guidance on location and privacy; GitLab emphasizes equal opportunity and accommodations for candidates with varying levels of experience.
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Senior Stock Administrator
GitLab
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Unknown | Not specified | Unknown | Accounting Operations |
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Is remote?:Yes
GitLab describes itself as an intelligent orchestration platform for DevSecOps used by 50 million+ registered users and more than 50% of the Fortune 100, emphasizing AI as a core productivity multiplier within a high-performance, values-driven culture. As Senior Stock Administrator, you will own the day-to-day administration of GitLab’s global equity programs (RSUs, PSUs, ESPP), maintain audit-ready equity data across Equity Edge Online, and collaborate with People Operations, Legal, Payroll, Finance, and Accounting to support US and non-US tax and reporting requirements. You’ll process equity transactions, prepare reports and documentation for stock-based compensation entries, support SOX compliance and external audits, and educate team members on program mechanics and timelines. The role requires experience with global equity programs, a background in public accounting or audit with SOX exposure, ability to produce audit documentation, knowledge of equity payroll/tax processes, and strong cross-functional partnerships, plus being available during US stock market hours in an all-remote, asynchronous team across time zones. GitLab offers benefits such as Flexible PTO, Team Member Resource Groups, Equity Compensation & ESPP Growth and Development Fund, parental leave, and home office support, with a US resident base salary range of $87,400–$187,200, while welcoming applicants with varying levels of experience and noting location-based eligibility and a recruitment privacy policy.
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Senior Revenue Technology Analyst
GitLab
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Canada | Not specified | Unknown | Field Operations |
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Is remote?:Yes
GitLab is an AI-enabled intelligent orchestration platform for DevSecOps trusted by over 50 million users and more than half of the Fortune 100, emphasizing AI as a productivity multiplier within a remote, values-driven culture.
They are hiring a Senior Revenue Technology Analyst on the Revenue Tech team to scale the revenue technology stack, shape user workflows, and collaborate with Revenue Operations, Strategy, Enablement, IT, Privacy and Legal to improve processes, automation, and global compliance, while building a knowledge repository.
Responsibilities include establishing a technical roadmap for the entire revenue lifecycle, executing the AI roadmap, managing vendor relationships and tool procurement, coordinating cross-functionally to ensure effective implementations, and creating reporting and dashboards to boost efficiency.
Qualifications include proficiency with Salesforce, Gong, Clari, Outreach, and ZoomInfo; a strong understanding of data integration, permissions, and automations; experience evaluating and deploying new tools; vendor management; and excellent analytical and cross-functional communication skills in an all-remote environment.
The United States base salary range is $87,400–$187,200 (with incentive pay up to 100% for sales roles), and GitLab offers benefits such as flexible PTO, equity, parental leave, home office support, and a commitment to equal opportunity and accommodation for candidates worldwide.
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Senior Professional Services Technical Architect, META
GitLab
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United Arab Emirates | Not specified | Unknown | Consulting Delivery |
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Is remote?:Yes
GitLab presents itself as an AI-enabled intelligent orchestration platform for DevSecOps, trusted by millions of users and a large portion of Fortune 100 companies, with a culture that emphasizes AI-driven productivity, high performance, and inclusive collaboration. As a Technical Architect in Professional Services and Customer Success, you’ll design, build, and support GitLab-based solutions for customers to modernize software delivery and scale DevSecOps. You will lead the full software development lifecycle for consulting engagements, translate customer goals into GitLab designs, work with project teams to deliver work, and provide consulting in areas such as SCM migration, cloud architecture, GitLab development practices, and CI/CD, while mentoring others and creating documentation and training materials. Required qualifications include enterprise software development experience, strong Git and source control expertise, experience delivering consulting in at least two areas (SCM migration, cloud, software development, or CI/CD), the ability to lead discovery and design sessions, excellent communication, and fluency in Arabic and English. The team operates fully remote and asynchronous, with benefits such as flexible PTO, equity, parental leave, and home office support, and GitLab emphasizes equal opportunity and inclusive hiring, encouraging applicants even if they don’t meet every listed qualification.
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Senior People Operations Partner
GitLab
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Unknown | Not specified | Unknown | People Operations |
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Is remote?:Yes
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations boost developer productivity, efficiency, security, and digital transformation, with over 50 million users and more than half of the Fortune 100 trusting GitLab to ship better software faster. The company also highlights AI as a core productivity multiplier and a high-performance, inclusive culture where every voice is valued and knowledge is continuously shared. The Senior People Compliance Partner role sits in People Operations and oversees regulatory monitoring across 65+ countries, leading audit readiness and translating legal requirements into practical processes and controls for non-legal teams. Key responsibilities include monitoring employment law, leading global compliance programs, advising on lifecycle actions, owning audits (EEO-1, OFCCP, Affirmative Action, SOX) and data privacy/retention across systems like Workday and Greenhouse. The position requires global employment compliance experience, audit management, GDPR knowledge, cross-functional collaboration, and ability to work independently in a remote environment, with a US base salary range of $84,000–$180,000 and a commitment to equal opportunity and recruitment privacy.
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Senior People Business Partner
GitLab
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Canada | Not specified | Unknown | People Business Partners |
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Is remote?:Yes
GitLab presents itself as an intelligent DevSecOps orchestration platform used by 50 million+ users and many Fortune 100 companies, emphasizing AI as a core productivity multiplier and a high-performance, values-driven culture.
The Senior People Business Partner, Engineering, is a strategic partner to VP-level engineering leaders, focusing on engineering-specific talent challenges such as job architecture, leadership transitions, and developing a consistent, high-performing culture across globally distributed teams.
Key responsibilities include partnering with senior engineering leaders to translate priorities into people strategies, driving job architecture changes and leveling, leading calibrations and offsites, coaching on organization design and change management, and using data to improve engagement and performance.
Candidates should have relevant experience as a PBP or similar in engineering or technical organizations, with a track record supporting globally distributed teams, managing change, and collaborating cross-functionally; the role requires significant time-zone overlap with US hours, quarterly travel, and a US-only base salary range of $98,000–$210,000 plus bonuses/equity and benefits.
The Engineering PBP team works with Talent Management and other People teams to mature engineering people practices across the US and EMEA, operates in a remote, globally distributed environment, and GitLab highlights equal opportunity and comprehensive benefits such as flexible PTO, equity plans, parental leave, and home office support.
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Senior FP&A Analyst, Corporate Finance
GitLab
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Canada | Not specified | Unknown | FP&A |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps trusted by 50 million+ users and many Fortune 100 companies, and it embeds AI as a core productivity multiplier within a high-performance, inclusive, all-remote culture.
In the Senior Financial Analyst role on Corporate FP&A, you’ll own company-wide planning and forecasting, drive revenue and cash flow analysis, support quarterly and annual earnings materials, and maintain operating and long-term financial models used by executives and the Board.
You’ll also lead month-end close support, variance analysis, reporting, and forecasting, develop scenarios and the Annual Operating Plan, and create clear reports and presentations translating financial data into actionable leadership insights.
Required qualifications include public-company FP&A experience with solid GAAP knowledge, ability to build sophisticated financial models, experience with SaaS metrics and working capital, and proficiency with Adaptive or similar planning systems, plus effective remote collaboration.
The role offers a US salary range of $90,700–$194,400 plus incentives, comprehensive benefits, remote-friendly policies, and a strong commitment to equal opportunity and inclusive hiring.
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Senior Director, Enterprise Architecture and AI
GitLab
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United States | Not specified | Unknown | Enterprise Applications |
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Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform trusted by over 50 million users and more than half of the Fortune 100, with a culture that embraces AI as a core productivity multiplier and values collaboration and inclusion. The Senior Director, Enterprise Architecture and AI will define and govern GitLab’s internal systems, report to the CIO, and lead the Integration, RPA, and AI Engineering teams while establishing an Architecture Review Board to keep the technology landscape coherent and scalable. The role will co-own internal AI strategy and delivery with the CIO and Director of AI Engineering, ensuring AI initiatives are secure, compliant, and integrated with core enterprise platforms, and will guide the use of modern AI technologies such as vector databases, large language models, fine-tuning, and prompt engineering to deliver measurable business impact. Responsibilities include designing API-first integration patterns, data flow architectures, governance to reduce shadow IT and software sprawl, and ensuring SOX compliance and robust security controls. Required qualifications include extensive enterprise architecture leadership in complex organizations, hands-on AI/automation expertise, governance experience, and strong stakeholder communication; the role offers a US salary range of $203,200–$345,600 plus benefits, is remote with global hiring, and GitLab emphasizes equal opportunity and accommodation.
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Senior Director, Digital Marketing
GitLab
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Canada | Not specified | Unknown | Digital Marketing |
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Is remote?:Yes
GitLab describes itself as an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, security, and digital transformation, trusted by more than 50 million users and a majority of the Fortune 100, with AI embedded as a daily productivity multiplier.
The Senior Director, Digital Marketing will report to the VP of Growth Marketing and own the digital growth engine across ABM, integrated campaigns, and paid media, with accountability for pipeline, stage velocity, and expansion revenue, while showcasing GitLab Duo and the platform to key buying groups.
Responsibilities include building rigorous measurement frameworks tied to business outcomes (pipeline by ICP segment, CAC/LTV, attach rates, incrementality), establishing strong Sales partnerships with weekly pipeline reviews and joint account strategies, and driving disciplined experimentation across the digital program lifecycle.
The ideal candidate will bring deep experience in enterprise technology or SaaS digital marketing, including managing large paid media budgets, JTBD-focused programs, and leading remote, cross-functional teams while influencing Sales, Product, and executives at the C-suite level.
GitLab offers a remote, inclusive culture with a US salary range of $184,800–$314,000 plus benefits and equity, along with flexible time off, growth opportunities, and an affirmative policy supporting diverse applicants.
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Senior Director, Data Analytics
GitLab
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United States | Not specified | Unknown | Data |
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Is remote?:Yes
GitLab describes itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, security, and digital transformation, with over 50 million users and substantial Fortune 100 trust, and a culture that treats AI as a core productivity multiplier.
The Senior Director, Data Analytics will lead a newly combined Marketing Analytics and Product Data Insights function, guiding analytics across the customer lifecycle to inform go-to-market plans, product launches, and adoption.
Responsibilities include defining a unified analytics strategy, establishing operating rhythms, delivering actionable executive-ready insights, building forecasting and scenario models, running an experimentation program, and partnering with data engineering as well as legal, privacy, and security teams.
Requirements include strategic analytics leadership across Marketing and Product in B2B SaaS or other high-growth tech, experience building multi-layer analytics teams, strong SQL and statistical skills, expertise in data visualization, and the ability to influence senior leaders in a fully remote environment.
The role is fully remote with a US salary range of $184,400–$314,400, plus benefits and equity, and GitLab emphasizes equal opportunity and accommodations for candidates with diverse backgrounds.
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Senior Compensation Partner
GitLab
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Canada | Not specified | Unknown | Total Rewards |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and more than 50% of the Fortune 100 to ship better, more secure software faster, with AI embedded as a core productivity multiplier and a culture that values high performance and inclusive collaboration.
The Senior Compensation Partner role aims to build and sustain a high-performance culture by aligning compensation programs with GitLab’s strategy and values, partnering with Talent Acquisition and People Business Partners to support hiring, retention, and career growth through clear guidance and well-run compensation cycles across a global workforce.
You’ll serve as a senior compensation advisor, build relationships with senior leaders, lead pay equity analyses, administer programs (annual reviews, promotions, bonuses, and sales commissions), evaluate complex scenarios, use Workday dashboards for decision-making, maintain global job architecture, and promote the compensation philosophy.
You should bring extensive global compensation experience in high-growth or SaaS environments, ability to influence senior leaders, expertise in global programs, strong analytics, Workday experience, experience with equity education, and clear communication, with GitLab encouraging applicants who don’t meet every requirement.
The role is with the Total Rewards team, largely remote, with a US base salary range of $139,200–$235,200 plus sales incentives up to 100% of base, plus benefits and growth opportunities, and a strong commitment to equal opportunity, privacy, and non-discrimination across locations.
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Senior Backend Engineer (Ruby and/or Go), Tenant Scale; Cells Infrastructure
GitLab
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Unknown | Not specified | Unknown | Platforms Engineering |
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Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, and digital transformation, with over 50 million users and broad Fortune 100 trust, and it treats AI as a core productivity multiplier across the team. The Senior Backend Engineer, Cells Infrastructure role focuses on building the foundation for GitLab.com’s horizontal scale through the Cells architecture, specifically edge routing services and the Topology Service. You’ll design edge traffic routing to direct requests to the correct Cell, evolve the Topology Service as the authoritative source of cluster state, and collaborate across teams to make features and data models Cell-aware while improving reliability and observability. Requirements include experience building observable, resilient production services (Go or Rails, with TypeScript a plus), distributed systems reasoning, high-throughput networking, multi-team coordination, observability practices, PostgreSQL experience, and strong written communication. The Cells Infrastructure team is a globally distributed, remote group within the Tenant Scale group, with generous benefits and a commitment to equal opportunity, inclusion, and accommodation, plus relevant location-based considerations and privacy protections in the recruitment process.
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Senior Backend Engineer(Golang),Software Supply Chain Security: Auth Infrastructure
GitLab
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Unknown | Not specified | Unknown | Sec Engineering |
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Is remote?:Yes
GitLab presents itself as an intelligent DevSecOps platform used by 50 million registered users and many Fortune 100 companies, emphasizing AI-driven productivity and a high-performance, inclusive culture. The role is Senior Backend Engineer on the Auth Infrastructure team, responsible for building authentication and authorization infrastructure at scale and advancing toward zero-trust microservices across GitLab’s deployments. You’ll design and implement core components like Envoy proxy configurations, token services, bi-directional gRPC tunnels, mTLS, and service mesh architectures, while ensuring observability, reliability, and secure service-to-service communication. Qualifications include strong Go backend experience, hands-on work with proxy/edge technologies, service mesh, mTLS, distributed systems on Kubernetes, token and cryptographic architectures, and the ability to own projects end-to-end in an agile environment, plus solid English communication. The Auth Infrastructure team is a small, distributed group within Software Supply Chain Security focused on high-scale auth challenges, and GitLab offers remote roles worldwide with comprehensive benefits and an inclusive equal-opportunity policy, along with accommodations where needed.
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Senior Analyst, Analytics and Insights
GitLab
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Canada | Not specified | Unknown | FP&A |
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Is remote?:Yes
GitLab presents itself as an AI-powered, high-performance DevSecOps platform that emphasizes AI as a productivity multiplier and a supportive, inclusive culture. The Senior Analytics & Insights Analyst will join the Finance team to translate complex, sometimes imperfect data into clear, actionable insights that guide decisions across Finance, Sales, Marketing, and Product, including quarterly earnings prep and cross-functional dashboards. Responsibilities include framing data questions with stakeholders, analyzing cross-functional datasets, ensuring data quality, building and maintaining dashboards, presenting insights, identifying data gaps, and driving data-driven decision making. Requirements include experience in a similar B2B SaaS analytics role focused on finance or revenue, strong SQL and BI tools skills (e.g., Tableau), the ability to translate data into actionable recommendations, and effective communication in a fast-paced, asynchronous environment. The role is remote (US salary range $90,700–$194,400) within a small three-person Finance analytics team, with comprehensive benefits and GitLab’s commitment to equal opportunity and accommodations for diverse candidates.
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Sales Development Representative, French Speaking
GitLab
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France | Not specified | Unknown | Sales Development |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, trusted by more than 50 million users and over 50% of the Fortune 100. The company treats AI as a core productivity multiplier and maintains a high-performance, values-led culture where every voice is valued and continuous knowledge exchange drives growth. They are hiring a 100% remote Sales Development Representative (SDR) to join the Revenue Marketing team, based in the United Kingdom, Netherlands, Germany, France, or Ireland, and to lead initial outreach to targeted accounts to generate qualified meetings and pipeline. Responsibilities include managing inbound lead flow, conducting high-level discovery, meeting or exceeding SAO targets, collaborating on lists and messaging, using Outreach.io, and logging activities in Salesforce while mentoring new SDR hires. Requirements include fluency in French, strong English, excellent communication and writing skills, a self-starter attitude, knowledge of business processes, Salesforce experience, and a willingness to grow, with extensive onboarding and a broad benefits package plus GitLab’s commitment to equal opportunity and accommodation.
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Sales Development Representative
GitLab
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Unknown | Not specified | Unknown | Sales Development |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI embedded as a core productivity multiplier in daily workflows.
The company culture is high-performance and values-driven, focused on continuous knowledge exchange, enabling team members to reach their potential while collaborating with industry leaders, and positioning GitLab as a place where careers accelerate and every voice is valued.
The role is an enthusiastic Sales Development Representative (SDR) on the Revenue Marketing team, responsible for leading initial outbound outreach to targeted accounts, generating qualified meetings and pipeline, and benefiting from extensive onboarding and training on GitLab’s DevOps knowledge.
Responsibilities include managing inbound leads, conducting high-level discovery, meeting SAO targets, developing targeted lists and messaging with teammates, multi-touch outreach via Outreach.io, and using Salesforce to track activities, while also documenting processes and mentoring new SDRs; required qualities include positive phone skills, self-motivation, alignment with GitLab values, business-process knowledge, and Salesforce proficiency, with prior tech or sales experience a plus and remote-global eligibility.
The compensation package includes a base US salary range of $45,220–$56,000 plus incentive pay up to 100%, plus benefits such as flexible PTO, equity, parental leave, and home office support, and GitLab is an equal opportunity employer with global remote hiring and accommodation policies.
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Sales Commission Analyst
GitLab
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Canada | Not specified | Unknown | Accounting Operations |
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Is remote?:Yes
GitLab positions itself as the intelligent orchestration platform for DevSecOps, aiming to boost developer productivity, operational efficiency, and digital transformation while reducing security risk, with over 50 million users and Fortune 100 trust, and an AI-driven, productivity-forward culture. The Sales Commission Analyst role responsibilities include owning worldwide sales commission calculations, reporting, and first-tier end-user support using compensation analytics tools and SFDC, and providing clear analysis to stakeholders. You will interpret and apply all sales compensation plans, track plan acceptance for compliance, collaborate with Sales, Sales Operations, and Finance to validate data, and identify process improvements to increase efficiency and support SOX compliance. The ideal candidate has a background in accounting/finance or a quantitative field, experience with sales incentive programs and Xactly Incent, strong data interpretation skills, and proficiency with Salesforce and Google Workspace, with a willingness to learn GitLab’s values. You will join a small, all-remote, globally distributed team that collaborates asynchronously across regions, with benefits including flexible PTO, equity, parental leave, and home office support, and GitLab emphasizes equal opportunity and accommodation in recruitment.
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Revenue Systems & Processes Manager
GitLab
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United States | Not specified | Unknown | Field Operations |
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Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform used by more than 50 million registered users and trusted by a large portion of the Fortune 100, with a culture that embraces AI as a core productivity multiplier.
The Revenue Systems & Processes Manager is a technical business partner who links Revenue Strategy & Operations with IT and go-to-market teams to deliver scalable revenue systems, primarily across Salesforce and tools like Zuora CPQ, Ironclad, Clari, and Gainsight.
You will lead discovery with RSO teams, develop detailed business and technical requirements, own end-to-end delivery of revenue systems projects, collaborate with IT to design and implement changes, and drive adoption, data quality, and process optimization.
The ideal candidate has experience as a Business Systems Analyst, Technical Program Manager, or Product Owner in a SaaS environment, strong Salesforce knowledge, the ability to translate business needs into requirements, and cross-functional collaboration skills; this role is the second hire on the Revenue Systems & Processes team with remote collaboration across time zones.
Compensation includes a US base salary of $89,600–$192,000 with up to 100% incentive for sales roles, plus benefits such as flexible PTO, equity, a Growth and Development Fund, parental leave, and remote-first, equal-opportunity hiring.
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Renewals Manager - Brazil
GitLab
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Brazil | Not specified | Unknown | Renewals |
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Is remote?:Yes
GitLab is the intelligent orchestration platform for DevSecOps, trusted by over 50 million users and more than 50% of the Fortune 100, and it promotes AI as a core productivity multiplier while valuing every voice. The Renewal Manager will own the end-to-end renewal lifecycle for a defined portfolio, engaging customers early, leading pricing and commercial discussions, negotiating terms, addressing risk, and ensuring customers can rely on GitLab’s platform without disruption. Responsibilities include developing account-level renewal strategies, preparing renewal proposals and contracts, leading negotiations, identifying expansion opportunities, monitoring customer health signals, and maintaining accurate CRM forecasts in collaboration with Sales, Customer Success, Finance, Legal, and Product. Qualifications include fluency in Portuguese and Spanish, experience managing end-to-end renewal motions for SaaS/B2B subscriptions, proficiency with CRM systems like Salesforce or HubSpot and strong Excel/Sheets skills, and the ability to build relationships and work across teams; candidates open to learning GitLab’s platform. The role is part of a remote, quota-carrying Renewals team focused on protecting and growing recurring revenue, with benefits such as flexible PTO, equity/ESOP, growth and development funds, parental leave, and home office support, and GitLab is an equal opportunity employer with accommodations for disabilities.
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Public Sector Strategic Account Executive - Rome / Milan, Italy
GitLab
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Italy | Not specified | Unknown | EMEA - Enterprise |
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Is remote?:Yes
GitLab is an AI-enabled DevSecOps platform that boosts developer productivity, security, and digital transformation, trusted by over 50 million users and a majority of the Fortune 100, and it champions AI as a productivity multiplier within a high-performance, inclusive culture.
They are hiring for a Public Sector Enterprise Sales role based in Rome or Milan, serving as the primary GitLab contact for prospects and customers in Italy and driving platform adoption across the public sector.
The role involves leading enterprise sales, building multi-year MEDDPICC-based account strategies, developing C-level government and private-sector relationships, enabling centers of excellence to drive adoption, and managing complex procurement under government frameworks while expanding territory and partner ecosystems.
Required qualifications include proven Italian public sector software sales experience, deep knowledge of digital transformation and procurement, MEDDPICC mastery, complex deal closure, territory planning, and partner orchestration, with willingness to travel and strong presentation/negotiation skills.
GitLab offers remote roles with location-based eligibility, a broad benefits package (including PTO, equity, parental leave, home office support), and an inclusive, merit-based workplace with explicit equal opportunity and accommodation policies.
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Public Sector Strategic Account Executive - National Security & Public Safety, UK
GitLab
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United Kingdom | Not specified | Unknown | EMEA - Enterprise |
|
Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that increases developer productivity, operational efficiency, and security/compliance while accelerating digital transformation, trusted by over 50 million users and many Fortune 100 companies. It embeds AI as a core productivity multiplier and expects all team members to use AI daily to drive efficiency, innovation, and impact, within a high-performance, value-driven culture where every voice is valued. The UK National Security & Public Safety role focuses on driving GitLab platform adoption across the public sector, building partner relationships, and aligning with government digital transformation initiatives, including navigating complex procurement processes. Key responsibilities include leading enterprise sales in the public sector, building multi-year MEDDPICC account strategies, developing C-level relationships, creating sector-specific value propositions, and developing scalable territory and partner ecosystems with system integrators and cloud provider partnerships. GitLab emphasizes equal opportunity, remote global hiring, privacy and accommodation policies, invites diverse candidates who may not meet every qualification, and notes location-based eligibility with accommodations during recruiting.
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Public Sector Strategic Account Executive - Central & Strategic Government, UK
GitLab
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United Kingdom | Not specified | Unknown | EMEA - Enterprise |
|
Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, with over 50 million users and trust from many Fortune 100 companies, and a culture that treats AI as a core productivity multiplier.
The role is the primary point of contact and face of GitLab for prospects and customers in the UK Public Sector, responsible for driving platform adoption, managing partner relationships, and ensuring alignment with government digital transformation initiatives.
You’ll lead GitLab platform enterprise sales across the public sector, build multi-year account strategies using MEDDPICC, develop C-level relationships, drive adoption through centers of excellence, manage complex procurement under government frameworks, and create sector-specific value propositions and scalable territory plans alongside partner ecosystems.
You should bring proven UK public sector software sales experience, deep knowledge of digital transformation and government procurement processes, MEDDPICC mastery, complex deal management, territory planning and scaling, and partner orchestration, with openness to travel and familiarity with open source; GitLab offers remote roles and location-based eligibility.
GitLab is an equal opportunity employer committed to diversity and inclusion, provides a Recruitment Privacy Policy and accommodation options, and offers benefits such as flexible PTO, equity, parental leave, and home office support to support health, finances, and well-being.
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Product Design Manager, Platforms & Plan
GitLab
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Canada | Not specified | Unknown | Product Design |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and trust from over half of the Fortune 100. The company also treats AI as a core productivity multiplier and expects all team members to incorporate AI into their daily workflows. This role is Product Design Manager for the Platforms & Plan stage, responsible for delivering UX commitments, hiring and developing a world-class design team, and enabling adoption of the new Organizations and Teams objects to help customers scale and plan more flexibly. Key responsibilities include identifying strategic UX opportunities, driving cross‑product initiatives, organizing and reviewing multi‑stage user research and UX deliverables, communicating UX value to cross‑functional partners, prioritizing usability improvements, leading UX scorecards, shaping product direction, and hiring/retaining designers. The base salary range is $150,000–$240,000 for US residents, all roles are remote with possible location-based eligibility, and GitLab offers benefits such as flexible PTO, equity, parental leave, home office support, and a strong equal‑opportunity policy.
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Principal Product Manager, AI Control Plane and Guardrails
GitLab
|
Canada | Not specified | Unknown | AI |
|
Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform that helps organizations boost developer productivity, reduce risk, and accelerate digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI as a core productivity multiplier. The Principal Product Manager, AI Control Plane and Guardrails, will own GitLab’s AI control plane end-to-end—governance, policy management, admin and access controls, subscription and entitlement management, usage analytics, audit/compliance, and enterprise-grade experiences to make AI trustworthy at scale. In the first year, you’ll establish a clear product strategy for AI Guardrails and Governance, translate customer demand into a prioritized roadmap, and deliver foundational capabilities enabling secure, compliant, scalable AI adoption across GitLab. The role requires extensive B2B SaaS product management experience with governance or control-plane products for AI or data, a strong understanding of enterprise AI adoption, and the ability to translate complex technical concepts into actionable requirements and customer value. The position is remote (global) with a US salary range of $180,000–$250,000 plus benefits, equity, and incentive potential, and GitLab emphasizes equal opportunity and inclusive hiring practices.
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Principal Engineer, Software Supply Chain Security
GitLab
|
Canada | Not specified | Unknown | Sec Engineering |
|
Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform that aims to increase developer productivity, security, and digital transformation, with AI integrated into daily workflows and a culture that values every voice.
The Principal Engineer, Software Supply Chain Security will own the technical strategy to secure how software is built and delivered on GitLab’s platform, providing architectural leadership across multiple teams and partnering with infrastructure and CI/CD to harden pipelines, focusing on SLSA Level 3, secrets management, and zero-trust foundations.
Responsibilities include leading end-to-end SSCS architecture for the CI/CD platform, driving cross-team strategy, designing scalable runner architecture and container isolation, mentoring engineers, and acting as a technical spokesperson to customers and external stakeholders.
Required qualifications include deep expertise in software supply chain security (SLSA, attestation, SBOM), Sigstore tooling (Cosign, Fulcio, Rekor), CI/CD security at scale, distributed systems and Kubernetes security, and production experience in Go or Rust with leadership capabilities as a Principal or Staff Engineer.
GitLab offers remote, globally accessible roles with a United States salary range of $157,900–$338,400 plus benefits and equity, and emphasizes its commitment to equal opportunity and inclusive hiring, encouraging applicants from diverse backgrounds even if they don’t meet every qualification.
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Principal Engineer, Infrastructure Platforms
GitLab
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Australia | Not specified | Unknown | Platforms Engineering |
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Is remote?:Yes
GitLab is an AI-enabled orchestration platform for DevSecOps with more than 50 million users and broad enterprise trust, built on a high-performance culture that embraces AI and remote collaboration. The Principal Engineer is a hands-on, high-impact technical authority responsible for setting architectural direction for GitLab’s most critical infrastructure platforms, translating business strategy into durable roadmaps, and delivering reliable production outcomes. The role spans three tracks—Production Engineering (Infrastructure Platforms), Group Tenant Scale, and GitLab Delivery—leading platform strategy, multi-tenant SaaS design, and end-to-end delivery pipelines across SaaS, Self-Managed, and Dedicated offerings. Required qualifications include extensive experience with large-scale cloud-native platforms, proficiency in Golang and/or Ruby, strong architectural judgment, Kubernetes expertise, production ownership, the ability to influence without direct authority, and excellent communication; the US salary range is $171,400–$367,200 plus bonuses, equity, and benefits. The position sits within the Infrastructure Platforms team, is remote and asynchronous across time zones, and GitLab is an equal opportunity employer offering benefits, equity, parental leave, and accommodations as needed.
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Principal Database Engineer, Data Engineering
GitLab
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Unknown | Not specified | Unknown | Data Engineering |
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Is remote?:Yes
GitLab is an AI-enabled orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security, and digital transformation, with over 50 million registered users and substantial Fortune 100 adoption. In the Principal Database Engineer role, you’ll design and lead the PostgreSQL backbone powering GitLab.com and thousands of self-managed deployments, tackling data growth, complex upgrades, and always-on reliability at global scale. You’ll architect scalable, distributed database solutions, build proactive health and reliability frameworks, own end-to-end observability and incident response, and guide adoption of modern data stores, including sharding and multi-database support. Requirements include extensive PostgreSQL experience in large-scale distributed production environments, deep knowledge of PostgreSQL internals, automated failover and self-healing capabilities, hands-on full-stack coding, IaC and GitOps familiarity, and strong cross-team collaboration and communication. The role sits within Data Engineering and Monetization, is remote worldwide, with a US-based base salary range of $157,900–$338,400 (noting this range reflects the US market) plus benefits, and GitLab emphasizes equal opportunity, privacy, and inclusive hiring practices.
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Presales Consultant - Japan
GitLab
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Japan | Not specified | Unknown | SA |
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Is remote?:Yes
GitLab is an AI-powered DevSecOps platform used by over 50 million users and many Fortune 100 companies, designed to boost developer productivity, security, and digital transformation, with a culture that embraces AI and values inclusion and knowledge sharing.
The Solutions Architect role in Japan is a trusted advisor who guides customers through digital transformation across the full software lifecycle, owning technical evaluations, shaping architectures, and coordinating with Account Executives and cross-functional teams, reporting to a regional manager.
In the first year, the role focuses on driving platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships to demonstrate GitLab’s differentiated AI-driven DevSecOps capabilities.
Key responsibilities include leading technical discovery and proofs of value, managing evaluation processes, designing solutions and workshops, advising on modern DevSecOps practices (CI/CD, security, cloud), and channeling customer feedback to Product Management to influence roadmaps, while growing technical expertise and creating reusable collateral.
The role sits in GitLab’s Solutions Architect team within Sales, collaborating across regions, and the company offers remote work, health and growth benefits, and a strong equal opportunity policy with location-based eligibility and accommodation options.
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New Business Enterprise Account Executive - Paris
GitLab
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France | Not specified | Unknown | New Business - EMEA |
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Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform trusted by more than 50 million users and Fortune 100 companies, with AI integrated as a core productivity multiplier. The company emphasizes a high-performance, value-driven culture where all voices are valued and continuous knowledge exchange accelerates careers and innovation. The New Business Account Executive role, based in Paris, focuses on net-new logo acquisition in a greenfield enterprise territory, building pipeline and managing the full sales cycle with a cross-functional team. Key responsibilities include discovery and qualification, navigating multi-stakeholder CIO/IT buying committees, executing strategic territory plans, coordinating proofs of concept with Solutions Architecture, and applying MEDDPICC and Command of the Message to forecast and close deals via Salesforce. Requirements include B2B SaaS experience with complex, large accounts, comfort with usage-based models, and strong prospecting skills; GitLab offers flexible PTO, equity, parental leave, remote work, and an equitable, inclusive workplace with non-discrimination policies.
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New Business Account Executive - West
GitLab
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United States | Not specified | Unknown | New Business - AMER |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps used by 50 million+ registered users and trusted by more than half of the Fortune 100, with AI embedded as a core productivity multiplier and a culture that values every voice and continuous learning.
The New Business Account Executive role focuses on acquiring net-new logos in greenfield territories, building pipeline through high-quality prospecting, and leading the full sales cycle from first outreach to close with collaboration from SDRs, Solutions Architecture, Marketing, and Customer Success.
Responsibilities include discovery to quantify business pain, navigating multi-stakeholder C-level and IT buying committees, developing strategic territory plans, orchestrating technical evaluations and proofs of concept, and applying MEDDPICC and Command of the Message while maintaining accurate Salesforce forecasting.
Qualifications include B2B SaaS net-new logo experience, success building territories from scratch, familiarity with consumption-based models, strong discovery and consultative selling to executives, ability to manage multiple complex opportunities, and proficiency with a modern sales tech stack; diverse backgrounds are welcomed.
The team operates like a startup within GitLab, is remote globally, with a US salary range of $66,000–$117,000 plus up to 100% incentive pay, and benefits including flexible PTO, equity, parental leave, and home office support, with GitLab's commitment to equal opportunity and a Recruitment Privacy Policy.
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New Business Account Executive, Thailand and Philippines
GitLab
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Singapore | Not specified | Unknown | New Business - APAC |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that boosts productivity, efficiency, security, and digital transformation, with more than 50 million users and over half of the Fortune 100 trusting GitLab, and it embeds AI as a core productivity multiplier within its culture. The New Business Account Executive role in APAC (Thailand and Philippines) focuses on acquiring new logos, expanding GitLab’s market presence, and guiding prospects through early evaluations of the AI-powered platform to build a sustainable Net ARR pipeline. Responsibilities include owning the full new-logo cycle in APAC, building a healthy pipeline via outbound prospecting, conducting 3-5 discovery meetings daily with senior stakeholders, navigating multi-stakeholder buying committees, and partnering with Solutions Architecture and Customer Success for evaluations and POCs, plus developing a 30-day territory plan and applying MEDDPICC/Command of the Message. Requirements include B2B SaaS sales experience with a focus on new-logo acquisition, the ability to manage complex, high-growth sales cycles with multiple stakeholders, strong discovery and qualification skills, familiarity with modern sales methodologies, excellent communication, and proficiency with CRM/Sales tech and Salesforce. The team is remote and distributed across APAC, with a culture of transparency and growth, and GitLab offers benefits such as flexible PTO, equity, parental leave, home-office support, and an inclusive, equal-opportunity workplace with a robust recruitment privacy policy.
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New Business Account Executive - DACH
GitLab
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Germany | Not specified | Unknown | New Business - EMEA |
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Is remote?:Yes
GitLab presents itself as an intelligent orchestration platform for DevSecOps used by more than 50 million users and a large portion of the Fortune 100, highlighting AI-driven productivity, a high-performance culture, and an inclusive environment. The New Business Account Executive role focuses on acquiring net-new logos in a greenfield territory, building pipeline, managing the full sales cycle from outreach to close, and collaborating with an SDR pod, Solutions Architecture, Marketing, and Customer Success, reporting to the Director of New Business Sales. Responsibilities include owning the full cycle, multi-channel prospecting, discovery with executive-level alignment, navigating complex multi-stakeholder buying groups, executing strategic territory plans, coordinating technical evaluations and smooth post-sale handoffs, applying MEDDPICC and Command of the Message, and maintaining Salesforce. Requirements cover B2B SaaS net-new logo experience, proven territory-building and closing abilities, familiarity with consumption-based models, strong discovery and consultative selling skills, multi-opportunity management, and proficiency with tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense, with openness to diverse backgrounds. The role sits within a startup-like New Business team that operates remotely across regions, with offered benefits including flexible PTO, equity, parental leave, and home office support, and a strong commitment to equal opportunity and accommodations per privacy and EEO policies.
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Manager, Global Sales Development Operations
GitLab
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Unknown | Not specified | Unknown | Sales Development |
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Is remote?:Yes
GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation; more than 50 million users and over 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
The company emphasizes AI as a core productivity multiplier, requiring all team members to incorporate AI into daily workflows to drive efficiency, innovation, and impact, within a high-performance culture where every voice is valued and knowledge is continuously exchanged.
The role, Manager, Global Sales Development Operations, aims to make outbound pipeline generation more consistent, measurable, and scalable by improving tools and processes used by sales development teams, and will collaborate with sales, marketing, and operations; in the first year, the focus is on improving adoption of processes and best practices and driving flawless execution to hit SAO targets.
Responsibilities include evaluating, selecting, implementing and integrating the sales development tool stack (Salesforce, Outreach, Cognism, ZoomInfo, Chorus, Sales Navigator, Conversica, Drift, etc.), establishing workflows and operating rhythms, maintaining playbooks, and leading regular check-ins to support adoption and performance improvements.
The team is remote/global, supports people with flexible PTO, equity, growth fund, parental leave, etc., GitLab is an equal opportunity employer with inclusive hiring practices; there are country-specific guidelines and a US salary range of $92,400–$122,000, with additional incentives and privacy policy details.
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Manager, Customer Success Engineer, EMEA
GitLab
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France | Not specified | Unknown | Customer Success |
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Is remote?:Yes
GitLab portrays itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security, and digital transformation, trusted by more than 50 million users and over half of the Fortune 100, with AI embedded as a core productivity multiplier.
The Manager, Customer Success Engineers in EMEA leads a distributed team of technical specialists to drive GitLab adoption and value realization at scale, building scalable enablement programs and collaborating with Sales, Renewals, and cross-functional teams to translate technical insights into business impact.
In the first year, the role focuses on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback with Product and Engineering, and elevating the effectiveness of the Customer Success Engineering team across a pooled EMEA book of business.
The ideal candidate brings deep DevSecOps expertise, experience leading remote technical teams focused on customer outcomes, a software development background, and a track record designing scalable enablement programs that translate complex concepts into measurable business value while aligning with Sales and Renewals.
The team is a distributed, remote Customer Success Engineering group, and GitLab offers benefits such as flexible paid time off, equity, parental leave, home office support, and growth opportunities, with global remote hiring and location-based eligibility while upholding equal opportunity and anti-discrimination policies.
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Legal Counsel, Product
GitLab
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Canada | Not specified | Unknown | Legal |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that increases developer productivity, reduces risk, and accelerates digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI embedded into daily workflows. The role of Legal Counsel, Product, is to partner with product, engineering, and marketing to move quickly while managing risk across product development, IP, open source licensing, and regulatory questions, starting early in the lifecycle. Responsibilities include advising on the product lifecycle with AI-related issues, negotiating vendor and customer deals, guiding open source licensing, drafting and maintaining internal templates and playbooks, reviewing marketing materials, and monitoring evolving AI regulation. Requirements include a JD/LLB and bar admission, experience counseling product and engineering teams, knowledge of open source licensing, drafting agreements and policies, privacy familiarity, and comfort working in a remote, asynchronous environment, with a willingness to learn new AI regulatory areas. The Product Legal team is all-remote, with the US base salary range of $100,800–$216,000 plus benefits and potential incentive pay, and GitLab emphasizes equal opportunity, non-discrimination, accommodations, and clear location-based guidelines.
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Legal Counsel, Commercial
GitLab
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Canada | Not specified | Unknown | Legal |
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Is remote?:Yes
GitLab is an AI-enabled intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by more than 50 million users and over half of the Fortune 100.
The same principles built into our products are reflected in how our team works, with AI treated as a core productivity multiplier and all team members encouraged to incorporate AI into daily workflows to drive efficiency, innovation, and impact.
As Legal Counsel, Commercial, you’ll help GitLab move faster by making commercial contracting clear, consistent, and scalable, partnering with internal stakeholders and external counterparties, and contributing to templates, policies, and processes.
You’ll negotiate, draft, and review complex commercial and technology agreements, independently manage strategic matters, advise on contract structure and risk, and create playbooks, templates, and training to improve consistency and deal execution.
Requirements include a JD with active U.S. bar membership, 3+ years of experience in a top law firm or in-house, experience with software, SaaS, services, data privacy, and AI-related terms, ability to manage high-priority matters, and the US base salary range of $100,800–$216,000 plus benefits; GitLab is an equal opportunity employer that provides accommodations as needed.
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Lead Talent Management Partner
GitLab
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United States | Not specified | Unknown | Talent Management & Development |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million registered users and more than half of the Fortune 100. The company emphasizes AI as a core productivity multiplier and encourages all team members to incorporate AI into daily workflows within a high-performance, inclusive culture. The Lead Talent Management Partner role will redesign performance management and strategic talent planning into a modern, AI-native system that provides real-time insights and fits people’s workflows. Responsibilities include owning the roadmap, partnering with People Technology for scalable tech execution, leading multi-phase rollouts, building feedback loops and enablement programs, and designing dashboards, succession planning, and skills-based frameworks to strengthen leadership pipelines. Requirements include an AI-forward mindset, global talent management experience, a product-minded approach, collaboration with technology teams, strong change management and analytics skills, remote work capability, and a US salary range of $112,000–$240,000 plus comprehensive benefits.
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Lead Product Marketing Manager, Pricing and Packaging
GitLab
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Canada | Not specified | Unknown | Product Marketing |
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Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform used by over 50 million users and trusted by more than half of the Fortune 100, with an AI-driven culture that emphasizes productivity and innovation. The Lead Product Marketing Manager for Pricing and Packaging will bridge pricing strategy and sales execution, translating pricing updates into clear narratives and enablement across self-serve, sales-assisted, and enterprise segments. Responsibilities include leading go-to-market strategy and sales enablement for pricing, developing narratives and differentiation, launching updates with training and messaging, tracking adoption and ROI, and building external thought leadership on pricing models. Qualifications include extensive experience in pricing and packaging for B2B SaaS, the ability to create repeatable sales motions and ROI/TCO assets, strong cross-functional collaboration, and excellent communication in a data-informed, remote work environment. GitLab offers a remote-friendly environment, a US salary range of $139,200–$235,200 plus benefits and equity, and a merit-based, inclusive workplace with accommodations for disabilities.
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IT Audit Manager
GitLab
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Unknown | Not specified | Unknown | Internal Audit |
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Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform that aims to increase developer productivity, improve security and compliance, and accelerate digital transformation, with AI embedded as a core productivity multiplier and a culture that values every voice.
The IT Audit Manager will build and lead GitLab’s IT audit function to help teams ship quickly while staying secure and compliant, connecting engineering, IT operations, and security across multi-cloud, AI/ML, and DevSecOps environments.
You’ll own end-to-end IT SOX program execution, design and test IT general and application controls, perform risk-based scoping and remediation tracking, and use data analytics, automation, and GenAI to make audits continuous and insightful.
Requirements include extensive experience leading IT audit and SOX programs in complex tech environments, knowledge of IT control frameworks (COBIT, NIST, ISO 27001, COSO), cloud platforms (AWS/Azure/GCP), cybersecurity concepts, and the ability to translate technical risks into concise, executive-ready recommendations, plus a bachelor’s degree and relevant certifications.
The role is remote with global hiring guidelines; GitLab emphasizes a collaborative, inclusive culture, offers benefits and a base US salary range of $92,400–$198,000, and encourages applicants from varied backgrounds who may not meet every qualification.
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IT Administrator, CLM Ironclad
GitLab
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Unknown | Not specified | Unknown | Enterprise Applications |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and trust from over half of the Fortune 100. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, inclusive culture where all voices are valued and careers accelerate through continuous knowledge sharing. The advertised role is Ironclad Administrator on GitLab's IT Enterprise Applications team within Lead-to-Cash, responsible for day-to-day Ironclad CLM administration, designing workflows, managing integrations with Salesforce, Zuora CPQ, DocuSign, and NetSuite, and enabling automation and reporting. Requirements include 3+ years of CLM administration (Ironclad preferred, DocuSign CLM considered), experience building CLM workflows, familiarity with SOX ITGC and lead-to-cash systems, and the ability to work asynchronously in a remote environment with strong communication and project leadership. Details include a US salary range of $81,200–$174,000, remote work, comprehensive benefits and equity, and a commitment to equal opportunity and accommodations.
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Investor Relations Manager
GitLab
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Canada | Not specified | Unknown | Office of CFO |
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Is remote?:Yes
GitLab positions itself as an AI-powered intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security/compliance, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100. The company emphasizes an AI-enabled, high-performance culture where every team member is expected to incorporate AI into daily workflows to drive efficiency, innovation, and impact. The Investor Relations Manager role involves telling GitLab’s financial and strategic story to the investment community, reporting to the VP of Investor Relations, and collaborating with Finance, Corporate Communications, Legal, Product, and Marketing to develop data-driven insights and shape the investment thesis. Responsibilities include supporting the quarterly earnings process, creating investor-facing materials, maintaining financial models and peer benchmarks, analyzing competitors, and coordinating investor meetings and events to ensure accurate, compliant communications. Requirements include a finance/economics background, IR or capital markets experience, proficiency with GAAP, financial modeling and valuation techniques, SEC knowledge, advanced PowerPoint/Excel skills, and the ability to work cross-functionally in a small, remote, global team with a strong commitment to equal opportunity and inclusive recruitment.
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GTM Planning & Operations Analyst
GitLab
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United States | Not specified | Unknown | Field Operations |
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Is remote?:Yes
GitLab is the intelligent orchestration platform for DevSecOps with 50M+ registered users and trust from over half of the Fortune 100, and it embeds AI as a core productivity multiplier in its culture. The role, GTM Planning & Operations Analyst, supports go-to-market planning, target setting, compensation design, and related analytics to translate GitLab's GTM strategy into a revenue growth plan, owning quota and target planning for the CRO. Responsibilities include driving annual quota planning in the GTM process, designing quota and compensation for CRO roles, iterating and maintaining capacity models, delivering performance analytics, monitoring quota attainment, and reporting on people performance data. Required background includes SaaS-focused consulting/revenue operations/finance experience, strong analytical/financial modeling, familiarity with Salesforce, Xactly, Tableau, G Suite, and SQL; and the ability to partner across Finance, People Ops, Data, and Sales. The role sits in the Go-To-Market Planning and Operations team within Revenue Strategy & Operations, is remote worldwide, with US salary range $75,600–$162,000 plus up to 100% incentive pay, and GitLab emphasizes equal opportunity and inclusive policies.
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