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At Atlassian, employees can work in-office, from home, or in a hybrid arrangement to better support family and personal goals. The company hires in any country where it has a legal entity. The enterprise sales leader will build and manage a team, achieve sales targets, develop strategic plans to expand market share, and mentor the team to reach individual targets. The role also involves setting performance goals, recruiting and onboarding new members, collaborating with internal teams, analyzing sales data and market trends, and conducting regular performance evaluations. Additional responsibilities include managing key client relationships, participating in high-level negotiations, providing updates to senior management, and staying informed about industry trends and competitive dynamics.

We are looking for a motivated and coachable Sales Development Representative to join the Japan Go-to-Market team, serving as the first point of contact for prospective customers. The role involves outbound prospecting to identify target accounts and generate new pipeline, as well as inbound qualification and smooth handoffs to Account Executives (AEs) and Solution Sales Executives (SSEs). You will need to meet monthly/quarterly pipeline generation targets (ACV-based) and collaborate with AEs, SSEs, and Marketing to align on target accounts, messaging, and campaign follow-up. Responsibilities also include maintaining CRM hygiene in Salesforce by logging activities and staying current on market trends, the competitive landscape, and customer pain points in Japan. The position emphasizes continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

Atlassian is seeking a motivated, coachable Sales Development Representative (SDR) to join the Japan Go-to-Market team as the first point of contact for prospective customers. The SDR will generate qualified pipeline and set the stage for Account Executives (AEs) and Solution Sales Executives (SSEs) to close deals, ideal for someone early in their sales career. Responsibilities include outbound prospecting (researching target accounts and multi-channel outreach) and inbound qualification, with the goal of meeting monthly/quarterly ACV-based pipeline targets. The role requires cross-functional collaboration with AEs, SSEs, and Marketing to align on target accounts, messaging, and campaign follow-up, plus CRM hygiene in Salesforce. Ongoing market research on the Japanese market and continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

Atlassian is seeking a motivated, coachable Sales Development Representative to join the Japan Go-to-Market team as the first point of contact and to generate qualified pipeline for Account Executives and Solution Sales Executives. Key duties include outbound prospecting—researching target accounts and reaching out via phone, email, and social channels to create new pipeline. They will also handle inbound qualification, responding to inbound leads and qualifying them to ensure a smooth handoff to AEs, while aiming to meet or exceed ACV-based pipeline targets. The role requires cross-functional collaboration with AEs, SSEs, and Marketing to align on target accounts, messaging, and campaign follow-up. Other aspects include CRM hygiene in Salesforce, market research on the Japanese industry landscape and customer pain points, and continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

We are seeking a motivated, coachable Sales Development Representative (SDR) to join the Japan Go-to-Market team, serving as the first point of contact for prospective customers and responsible for generating qualified pipeline to set up AEs and SSEs to close deals. The role covers outbound prospecting to identify target accounts and outreach via phone, email, and social channels to generate new pipeline, as well as inbound qualification to respond to and qualify inbound leads and hand off to AEs. The SDR will aim to meet and exceed monthly/quarterly pipeline generation targets (ACV-based) and collaborate cross-functionally with AEs, SSEs, and Marketing to align on target accounts, messaging, and campaign follow-up. They will maintain CRM hygiene by logging all activities, contacts, and opportunities in Salesforce and conduct market research to stay current on industry trends, competitive landscape, and customer pain points in the Japanese market. The role emphasizes continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

The Innovation Architect sits within Miro’s Professional Services organization, specifically the MOST (Miro Optimization Services & Training) program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale how teams collaborate. The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations, lead AI workflow advisory, facilitate executive workshops, drive adoption and change management, track progress, surface risks, and contribute reusable delivery assets. Requirements include 6+ years in enterprise-focused consulting/change management/PS, experience leading structured discovery with VP-level stakeholders, familiarity with collaboration governance and APIs/integrations, fluency in Miro or similar tools, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. Benefits and culture include a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend) and a diverse, inclusive environment aligned with Miro’s mission to empower teams, with location-specific details and a recruitment privacy policy governing applicant data.

The Innovation Architect sits in Miro’s Professional Services within the MOST program, a subscription-based enterprise offering that provides 240 hours per year of Miro experts to design, implement, and scale collaboration for customers. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current work, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap plus AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations (workspace governance, access models, naming, lifecycle management), facilitate executive and cross-functional workshops, and drive adoption with change management. Requirements include 6+ years in consulting/change management/PS for enterprise, proven discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, experience designing AI-powered workflows, and strong cross-functional/technical fluency (APIs/integrations). Benefits include equity and wellbeing benefits, a WFH equipment allowance, an L&D stipend, and a culture that emphasizes diversity, belonging, and collaboration across a global team.

The Innovation Architect is part of Miro's Professional Services MOST program, which offers enterprise customers 240 hours per year to collaborate with Miro experts on designing, implementing, and scaling their teamwork. This role provides the strategic and architectural layer, running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap tied to business outcomes, including AI workflow advisory. Responsibilities include owning the solution roadmap across a portfolio, architecting end-to-end Miro implementations (workspace governance, access, naming, lifecycle), leading AI-powered workflow optimization, facilitating executive and cross-functional workshops, driving adoption through change management, tracking progress while surfacing risks, and creating reusable delivery assets. Requirements are 6+ years in consulting/change management/enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar platforms, hands-on AI workflow design, ability to simplify complex topics for non-technical audiences, and strong technical fluency with APIs and enterprise IT ecosystems. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and the opportunity to join a diverse, mission-driven team at Miro, a global company with a collaborative culture.

The Innovation Architect is a role within Miro's MOST program, a subscription-based enterprise services offering, responsible for turning customer goals into a concrete, sequenced 240-hour annual plan and leading discovery, governance design, and AI workflow advisory across complex accounts. They own the solution roadmap for a portfolio of MOST accounts, run structured discovery, map operating models, and architect end-to-end Miro implementations including workspace governance, access models, naming conventions, and lifecycle management at scale. They also lead AI workflow advisory as a core workstream, diagnosing collaboration inefficiencies and designing intelligent automated solutions using Miro's AI and integrations, while facilitating executive sessions and driving change management to promote adoption. Requirements include 6+ years in consulting/change management/PS with enterprise experience, proven ability to conduct discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow design, and strong cross-functional and technical fluency (APIs/integrations) with the ability to explain complex topics to non-technical audiences. The role offers global benefits (including equity, wellbeing, equipment allowance, and an annual Learning & Development stipend) with location-specific variations, underscored by Miro's culture of belonging, collaboration, and empowerment of teams.

The Innovation Architect is part of Miro's Professional Services in the MOST program, a subscription-based offering that gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate, and they work alongside CSMs, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements across complex accounts. The role fills the gap of translating high-level goals into a concrete, sequenced plan inside Miro, acting as the strategic and architectural layer of a MOST engagement by running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a roadmap for how the 240 hours are allocated, including leading AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, conducting structured discovery, architecting end-to-end Miro implementations with workspace governance, access models, naming conventions, and lifecycle management, leading AI-powered workflow optimization, facilitating executive and cross-functional workshops, driving adoption through change management, tracking outcomes, surfacing risks, and contributing reusable assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, working knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on experience designing AI-powered workflows, ability to simplify complex topics for non-technical audiences, comfort working across IT/Product/Design/Strategy/PMO with competing priorities, and strong technical fluency with APIs and enterprise IT ecosystems. What’s in it for you: global benefits including equity, wellbeing, a WFH equipment allowance, and an L&D stipend; a diverse team; location-specific benefits; and a description of Miro’s mission and culture, including its focus on belonging, collaboration, and ongoing growth across 100M+ users and 250,000 companies, with recruitment privacy policy noted.

The Innovation Architect is part of Miro’s MOST program in Professional Services and provides the strategic and architectural layer that translates enterprise goals into a structured, 240-hour-per-year plan, leading discovery and governance design for complex accounts. They own the solution roadmap across a portfolio, design end-to-end Miro implementations (workspace governance, access models, naming conventions, lifecycle management), and lead AI workflow advisory to create intelligent, repeatable collaboration systems. They facilitate executive and cross-functional workshops, drive adoption through change management, track progress against outcomes, surface risks early, and deliver reusable assets to raise consistency and reduce time-to-value. Requirements include 6+ years in consulting or enterprise services, experience leading structured discovery with VP-level stakeholders, governance and enterprise-scale collaboration expertise, fluency in Miro or similar platforms, hands-on AI-powered workflow design, and familiarity with APIs and enterprise IT ecosystems, with the ability to simplify complex topics for non-technical audiences. Miro offers a global benefits package including equity and a learning stipend, and emphasizes diversity, belonging, and collaboration across a supportive, inclusive environment, with location-specific benefits as applicable.

The Innovation Architect sits within Miro's Professional Services organization, specifically the MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year of expert support and works with Customer Success Managers, Technical Architects, and Engagement Managers on complex accounts. The role serves as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced year-long roadmap that also includes AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, running structured discovery, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), leading AI workflow optimization, facilitating executive and cross-functional sessions, driving adoption through change management, tracking outcomes, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or comparable platforms, hands-on experience designing AI-powered workflows, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with strong API/integration fluency. What’s in it for you: a global benefits package (including equity, wellbeing, equipment allowance, and an L&D stipend), a diverse team, location-specific benefits, and the opportunity to contribute to Miro’s mission of empowering teams in a culture of belonging and collaboration.

The Innovation Architect sits within Miro’s MOST program, a subscription-based professional services offering for enterprise customers that provides 240 hours per year to work with Miro experts. The role fills the gap of translating strategic goals into a concrete, sequenced plan, acting as the strategic and architectural layer that leads discovery, designs governance and collaboration infrastructure, and builds the 240-hour roadmap, including AI workflow advisory. You’ll own the solution roadmap for a portfolio, run structured discovery, architect end-to-end Miro implementations with governance and lifecycle management, lead AI workflow advisory, facilitate executive and cross-functional workshops, drive adoption through change management, track outcomes, and contribute reusable delivery assets. Requirements include 6+ years in consulting or professional services supporting enterprise organizations, experience leading discovery with VP-level stakeholders, knowledge of enterprise collaboration governance, fluency in Miro or comparable tools, hands-on experience designing AI-powered workflows, the ability to simplify complex topics for non-technical audiences, cross-functional collaboration across IT/Product/Design/PMO, and strong API/integration fluency. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity and inclusion, a global culture, and location-specific benefits; recruitment privacy applies.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. This role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a 240-hour, outcomes-driven roadmap, while also leading AI workflow advisory to create intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), and facilitating executive and cross-functional workshops, with change management driving adoption. They also track progress against defined outcomes, surface risks, and contribute reusable assets to raise consistency and speed future engagements, requiring 6+ years in consulting/PS, structured discovery experience with VP-level stakeholders, governance knowledge, fluency in Miro or similar tools, and strong cross-functional/IT fluency capable of simplifying complex topics for non-technical audiences and working across IT, Product, Design, Strategy, and PMO. In return, Miro offers global benefits (including equity, wellbeing, a WFH equipment allowance, and an L&D stipend) and emphasizes belonging and inclusion as part of its mission to empower diverse teams.

The Innovation Architect sits in Miro's Professional Services organization within the MOST program, which provides enterprise customers 240 hours per year to design, implement, and scale collaboration. The role serves as the strategic and architectural layer of MOST engagements, running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a year-long roadmap plus leading AI workflow advisory. Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations, leading AI workflow optimization, facilitating executive and cross-functional workshops, driving adoption through change management, tracking outcomes, and creating reusable assets. Requirements include 6+ years in consulting/change management/PS for enterprise-scale work, experience with structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow design, ability to simplify complex topics for non-technical audiences, cross-functional collaboration, and strong API/integration fluency. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, and Miro emphasizes diversity and belonging while describing its mission to empower teams and serve over 100M users and 250,000 companies.

- Atlassian offers flexible work options (office, home, or a mix) and hires in any country with a legal entity, giving employees greater control over family, personal goals, and priorities. - The company serves over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla, and the Account Executive role in Japan focuses on helping the largest accounts scale their Atlassian investments. - Account Executives are consultative, solution-oriented, and creative, developing sales strategies to expand product adoption for Enterprise customers while acting as promoters who share feedback with product and engineering, in coordination with Channel Partners, Product Specialists, and Marketing. - They must understand the Enterprise Sales process and tailor it to Atlassian’s model, developing named Account or Territory plans, maintaining full account ownership, and coordinating with Solution Engineer, Inside Sales, Channel, and Renewal teams to build effective strategies. - The role emphasizes building productive relationships with Advisory Service, Renewals to maximize customer health and retention, and with internal stakeholders, Solution Partners, and key customers.

At Atlassian, employees can work in an office, from home, or a hybrid setup, and the company hires in any country where it has a legal entity. Atlassian serves over 236,000 customers worldwide, including large brands like NASA, Nike, Pixar, and Tesla, and this role focuses on helping the largest accounts in Japan scale their Atlassian investments. Account Executives perform account-based selling, building and implementing sales strategies to drive adoption of select products and services among Enterprise customers, while acting as a promoter for customers by sharing insights with product and engineering teams and coordinating with Channel Partners, Product Specialists, and Marketing. They are consultative, solution-oriented, and strategic, capable of prioritizing resources to meet customer needs, and must understand the Enterprise Sales process and adapt it to Atlassian’s sales model. Key responsibilities include developing named account or territory plans for expansion and customer success, maintaining full account ownership while coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams, partnering with Renewals to maximize customer health and retention, and building productive relationships with internal stakeholders, Solution Partners, and key customers.

GitLab is an AI-powered DevSecOps platform trusted by over 50 million users and by more than half of the Fortune 100, with AI embedded as a core productivity multiplier and a high-performance culture where every voice is valued. The role of Strategic Territory Sales Manager for Japan entails owning and growing enterprise relationships in Digital Native and Retail segments, leading the full sales cycle from prospecting to rollout and adoption, and reporting to an Area Sales Manager or Regional Director. You’ll develop and execute account plans, conduct prospecting and opportunity development, coordinate pre- and post-sales with solutions architects, customer success, and support, and provide clear activity, pipeline, and forecast reporting while acting as the voice of the customer. Required experience includes managing complex enterprise sales to Digital Native and retail customers, strong prospecting and account management, leading pre/post-sales activities, consultative selling, and the ability to deliver proposals and presentations aligned to customer outcomes. The all-remote Japan enterprise team focuses on expanding GitLab adoption with large accounts, supported by a global sales motion, and GitLab offers flexible benefits, equity, growth opportunities, parental leave, and an inclusive, equal-opportunity workplace.

GitLab positions itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, efficiency, security, and digital transformation, with AI integrated into daily workflows and hundreds of millions of users and Fortune 100 companies relying on it. The Senior Professional Services Engineer will work with customers to deliver installation, migration, training, and advisory services, leading engagements from single-node Omnibus installs to large IaC-based reference architectures and guiding migrations to GitLab SaaS or self-managed deployments. You’ll plan deployments, lead multiple projects, mentor engineers, partner with Engagement Managers to improve delivery, unblock customer outcomes with product and engineering teams, and translate goals into practical implementation plans. Required qualifications include experience with infrastructure-as-code tools (Terraform, Ansible, Packer, Puppet, Chef), multiple cloud providers (AWS, GCP, Azure), GitLab usage, and strong customer-facing delivery skills, plus must be located in Japan with full work rights. The role operates within a fully remote, globally distributed Professional Services team, and GitLab emphasizes equal opportunity and diversity, offers extensive benefits, and provides privacy and location guidance along with accommodation options.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million registered users and Fortune 100 trust, while embedding AI as a core productivity multiplier in daily work and maintaining a high-performance, values-driven culture. The APJ Ecosystem team builds and scales the partner motion across the region, with Japan as a strategic market, focusing on deep, high-value partnerships rather than broad transactional ones. The Ecosystem Sales Manager (ESM), Japan, is a senior, individual-contributor role responsible for building and scaling GitLab’s partner business in Japan across hyperscalers, large Japan-centric system integrators, and born-in-the-cloud/AI-native partners, with credibility to own strategic relationships and drive partner-sourced revenue. Responsibilities include developing joint business plans and executive sponsorship, owning hyperscaler relationship management and Marketplace motion with AWS and/or GCP, growing major SIs and AI-native partners, driving partner-sourced pipeline and quota, and collaborating with the Japan sales and APJ Ecosystem teams to shape the coverage model and enable partners, along with reporting on engagement and milestones. Requirements include 15+ years in channel/partner management or ecosystem sales, a strong network among Japan’s SIs and cloud partners, experience managing hyperscaler relationships, the ability to carry a partner-sourced revenue quota, native or business-fluent Japanese and strong English, and location in Tokyo or willingness to relocate; nice-to-have items include hyperscaler experience, familiarity with GitLab, and experience designing partner coverage models, with GitLab offering comprehensive benefits and a commitment to equal opportunity and an inclusive work environment.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, with AI embedded as a core productivity multiplier and a high-performance, inclusive culture. The Senior Commercial Counsel in APJ will help GitLab grow across Asia-Pacific and Japan by bringing legal clarity to complex regional deals, reporting to the Director of Legal, Commercial, and working with regional Sales and cross-functional partners to navigate cross-border questions. Responsibilities include negotiating complex APJ technology and commercial agreements (SaaS, software, services, licensing, data privacy, and AI-related contracts), advising on cross-border structures, coordinating with outside counsel, and developing APJ-focused templates, playbooks, and training to improve contracting consistency. Requirements include a JD or equivalent with active bar membership, experience in commercial and technology transactions across APJ, comfort handling cross-border deals including Japan contracting practices, and the ability to work remotely with regional stakeholders; APJ language skills are a plus but not required. The team operates in an all-remote, globally distributed environment and GitLab emphasizes inclusion, offering benefits such as flexible PTO, equity, parental leave, and other policies designed to support diverse applicants.

The Innovation Architect is a Solution Architect within Miro's MOST program, a 240-hour-per-year enterprise professional services subscription to help customers design, implement, and scale collaboration solutions in Miro across teams and geographies. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap while acting as a trusted advisor to business and technical stakeholders. They design end-to-end solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value, and lead discovery, vision alignment, milestones, governance implementation, change management, and prototypes. They coach on best practices, AI workflows, facilitate workshops across Agile, product development, design thinking, and collaborate with IT/Admin to standardize standards, track milestones, re-prioritize work, and contribute to internal playbooks and knowledge assets; they also stay current on Miro innovations. Requirements include 6+ years in consulting or change management, experience guiding enterprise adoption of new tools, familiarity with governance/workspace lifecycle, and near-native Japanese with business English; and the role offers benefits such as equity, wellbeing, a WFH stipend, and a Learning & Development stipend within a diverse, inclusive culture at Miro.

The Innovation Architect at Miro acts as a Solution Architect for collaboration and ways of working within the MOST program, partnering with customers to translate business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. MOST is Miro’s annual professional services subscription that provides 240 hours per year for enterprise customers to design, implement, and scale collaboration solutions across teams, functions, and geographies. In this role you’ll lead discovery, facilitate alignment of outcomes, conduct workflow and workspace assessments, design governance and operating models, build prototypes and templates, coach on best practices, and guide change-management initiatives and adoption milestones. Requirements include 6+ years in consulting, change management, Agile transformation, or digital collaboration, ability to lead structured discovery and cross-functional enablement, familiarity with governance frameworks and workspace architecture, fluency in Miro (or similar tools), and near-native Japanese with business English. Perks include a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and opportunities to grow as part of a team focused on delivering innovative collaboration solutions.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription providing 240 hours per enterprise to design, implement, and scale collaboration across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and creating an outcomes-driven roadmap that evolves with needs. They act as trusted advisors to both business and technical stakeholders, designing end-to-end solutions by combining process design, workspace architecture, governance, and enablement to deliver measurable value from Miro. Responsibilities include leading discovery and alignment sessions, conducting assessments, designing governance and templates, guiding change management, coaching teams, facilitating workshops, prototyping, coordinating with IT/admin, recommending process optimizations, providing ongoing advisory support under MOST, tracking milestones, and collaborating with CSMs, Architects, and Engagement Managers. Requirements include 6+ years in consulting/change management/Agile transformation/digital collaboration, ability to lead discovery and synthesize insights, cross-functional enablement, familiarity with collaboration governance and lifecycle management, knowledge of Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar tools, and near-native Japanese with business-level English; plus benefits like equity, wellbeing, equipment allowance, L&D stipend, and a stated commitment to diversity and inclusion with information about recruitment privacy policy.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription that provides 240 hours per enterprise to design, implement, and scale Miro-based collaboration across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and build an outcomes-driven roadmap that evolves with customer needs. Responsibilities include leading discovery, facilitating alignment and prioritization sessions, conducting collaboration and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, creating prototypes and templates, and tracking progress against milestones while flagging risks. Requirements include 6+ years in consulting, change management, Agile transformation or related fields, a track record enabling cross-functional teams to adopt tools, familiarity with governance frameworks and lifecycle management, knowledge of Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar tools, and strong communication and stakeholder-management skills, with near-native Japanese and business-level English. The role offers global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, and Miro emphasizes diversity and inclusion and a mission to empower teams, with additional information about life at Miro and the Recruitment Privacy Policy.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, a yearly professional services subscription that provides 240 hours to help enterprise customers design, implement, and scale collaboration in Miro across teams and geographies. They translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap while serving as trusted advisors to both business and technical stakeholders. Typical duties include leading discovery, aligning outcomes and milestones, performing collaboration and workspace assessments, implementing governance, guiding change management, coaching on best practices and AI workflows, and building prototypes and templates to accelerate adoption. They partner with IT/Admin to standardize practices and reduce tool sprawl, track milestones and risks, collaborate with CSMs, Architects, and Engagement Managers for consistent delivery, and contribute to internal assets while staying current on Miro innovations. Requirements include 6+ years in consulting or related fields, the ability to lead structured discovery and cross-functional adoption, familiarity with governance frameworks and workspace architecture, experience with Agile/Design Thinking, fluency in Miro or similar platforms, and near-native Japanese with business English; and the role offers benefits such as equity and learning stipends, along with a strong emphasis on diversity and an inclusive culture.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly 240-hour professional services subscription for enterprise customers to design, implement, and scale collaboration in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow adoption challenges, design governance and operating models, and create an outcomes-driven roadmap that adapts as needs change. Responsibilities include leading discovery, facilitating alignment sessions, conducting workflow and workspace assessments, implementing governance and templates, guiding change management, coaching best practices, building prototypes, and coordinating with IT/Admin to ensure standards and reuse, while tracking progress against milestones. Requirements include 6+ years in consulting, change management, agile transformation, or related fields; ability to lead structured discovery and enable cross-functional teams; familiarity with collaboration governance, workspace architecture, and lifecycle management; near-native Japanese and business English proficiency; and strong communication and facilitation skills. Perks include a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend) and a culture that emphasizes diversity, inclusion, and belonging, aligned with Miro’s mission and platform.

The Innovation Architect serves as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription providing 240 hours per enterprise to design, implement, and scale collaboration across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves with needs, acting as trusted advisors to both business and technical stakeholders. Key activities include leading discovery, facilitating alignment and prioritization, assessing collaboration, workflow, and workspace maturity, designing governance frameworks, guiding change-management initiatives, coaching teams on best practices and AI-enabled workflows, building prototypes and templates, and partnering with IT/Admin to establish standards and reduce tool sprawl. They provide ongoing advisory support during the MOST subscription, track milestones and risks, re-prioritize work as business needs shift, and collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery while contributing to internal playbooks and staying current on Miro innovations. Requirements include 6+ years in consulting, change management, Agile transformation, or digital collaboration, ability to lead structured discovery and cross-functional enablement, familiarity with governance frameworks and design thinking, fluency in Miro or similar platforms, and near-native Japanese with business English, along with a commitment to diverse, inclusive teams and competitive global benefits.

The Innovation Architect is a Solution Architect within Miro's MOST program, a yearly professional services subscription delivering 240 hours to enterprise customers to design, implement, and scale collaboration solutions in Miro across teams and geographies. The role partners with customers to translate business strategy into scalable collaboration architectures in Miro, diagnosing workflow challenges, designing governance and operating models, and shaping an outcomes-driven solution roadmap; they act as trusted advisors to business and technical stakeholders, blending process design, workspace architecture, governance, and enablement to deliver measurable value. Key responsibilities include leading discovery aligned to the 240-hour plan, facilitating vision and prioritization, conducting assessments, designing governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building lightweight prototypes, coordinating with IT/Admin to standardize, recommending process optimizations, providing ongoing advisory support, tracking milestones, flagging risks, and ensuring alignment with other teams and internal assets. Qualifications include 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar; experience enabling cross-functional teams to adopt tools; familiarity with collaboration governance, workspace architecture, and lifecycle management; fluency with Miro or similar platforms; ability to map workflows and design scalable collaboration systems; strong soft skills and near-native Japanese with business-level English. They offer a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend), emphasize belonging and diversity with a mission to empower teams, and note recruitment privacy practices.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, which provides enterprise customers 240 hours per year of services to design, implement, and scale Miro-based collaboration. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves with needs. They lead discovery, facilitate alignment sessions, conduct collaboration and workspace assessments, implement governance frameworks, guide change-management initiatives, coach teams on best practices and AI-enabled workflows, and prototype reusable templates. Requirements include 6+ years in consulting or related fields, ability to enable cross-functional teams, familiarity with collaboration governance and workspace architecture, design thinking/Agile experience, fluency in Miro or similar tools, and near-native Japanese with business English. The role offers global benefits including equity, wellbeing, equipment allowance, and an L&D stipend, and aligns with Miro’s commitment to diversity and inclusion and its mission to empower teams to create the next big thing.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, delivering 240 hours per year of services to translate business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. Key responsibilities include leading discovery, aligning outcomes to the MOST plan, designing governance and operating models, enabling end-to-end collaboration solutions, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building prototypes, and partnering with IT/Admin to standardize workspace governance while tracking milestones and adjusting plans. Requirements include 6+ years in consulting/change management/Agile transformation or similar, experience enabling cross-functional teams to adopt tools, familiarity with collaboration governance and workspace architecture, knowledge of Human-Centered Design/Design Thinking, proficiency with Miro or similar platforms, and strong communication with near-native Japanese and business English. What’s in it for you are global benefits such as equity, a wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences and a diverse team to grow with. About Miro: a visual workspace for innovation with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, more than 1,600 employees in 13 hubs, emphasizing belonging, collaboration, and inclusion, with a Recruitment Privacy Policy referenced.

Atlassian lets employees work from the office, home, or a mix and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. Customer Advocates are brand champions and problem-solvers who are passionate about delivering an incredible customer experience, handling inquiries about billing, payments, account and subscription management, access, and product plans and pricing. Japan Customer Advocates collaborate with the Japan sales team and partner organizations to deliver seamless sales support and an exceptional customer experience across the Japan market. In this role you’ll use your sales operations or sales support experience and a strong background in B2B or B2C customer service to engage customers via chat, email, and phone, understand the buyer journey, and provide billing and licensing support including quoting and pricing calculations. You will funnel key customer feedback to drive internal process, policy, and automation improvements, work with a geographically dispersed team and other departments to ensure a seamless experience, stay flexible, embody the value of putting customers first, and acquire knowledge of new systems, products, and policies.

The Professional Services team at Miro partners with Customer Success, Product, and Engineering to deliver high-impact, AI-powered solutions for Enterprise customers in the Innovation Workspace. The Technical Account Manager (TAM) is a strategic, customer-facing role that acts as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration for enterprise clients. Key responsibilities include redesigning Discover–Define–Deliver workflows with AI, enabling API/integration optimization, driving adoption and governance at scale, supporting Centers of Excellence, and delivering data-driven Quarterly Business Reviews to translate platform data into measurable ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools or automation, strong fluency with APIs and IT ecosystems, change management at scale, and the ability to facilitate executive-level discussions, with native-level Japanese and business English; Japanese market experience is advantageous. Miro offers global benefits (including equity, wellbeing perks, equipment allowance, and a learning stipend) and a diverse, inclusive culture, with a visual workspace used by 100M+ users and 1,600+ employees across 13 hubs.

The Professional Services organization at Miro partners with Customer Success, Product, and Engineering to help Enterprise customers achieve exceptional outcomes in the Innovation Workspace using agentic AI and Miro’s platform. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor, operating with autonomy to guide workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI into enterprise workflows. You’ll redesign and optimize Discover–Define–Deliver workflows, guide AI-enabled ways of working, support API/integration strategies, monitor platform health, reduce tool fragmentation, and lead change management, governance, and scaling through Centers of Excellence, plus deliver data-driven QBRs. Requirements include 5+ years in enterprise SaaS customer-facing roles, strong API/integration fluency, experience with workflow transformation and change management, proactive ownership, executive facilitation, native Japanese and business English, with Japanese market experience highly advantageous. The role offers global benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with Miro’s commitment to belonging, diversity, and an inclusive culture.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by partnering with Customer Success, Product, and Engineering to deliver high-impact AI-powered solutions. The Technical Account Manager (TAM) is a strategic, customer-facing role that partners with Enterprise clients to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration, and embedding Miro’s AI into enterprise workflows. Key responsibilities include redesigning Discover–Define–Deliver workflows, driving AI-driven adoption and prompt engineering, supporting API integrations, monitoring platform health and usage to improve adoption, enabling scale through Centers of Excellence, and delivering data-driven quarterly business reviews with measurable ROI. Required qualifications include 5+ years in enterprise SaaS customer-facing roles, technical fluency with APIs and integrations, experience leading workflow transformation and change management, executive-facing facilitation skills, and native-level Japanese with business English; experience in the Japanese market is advantageous, plus a continuous learning mindset. The role offers global benefits (including equity, wellbeing, a WFH equipment allowance, and an L&D stipend), and Miro emphasizes diversity, inclusion, and a mission to empower teams to create the next big thing, with a culture of collaboration and belonging.

The Professional Services organization at Miro partners with Customer Success, Product, and Engineering to help Enterprise customers achieve exceptional outcomes through the Innovation Workspace, supported by a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration while embedding Miro’s AI into enterprise processes. Responsibilities include redesigning and optimizing workflows across the Discover–Define–Deliver lifecycle, guiding AI-driven ways of working (prompt engineering, automation), recommending integration strategies, and monitoring platform health to drive adoption and ROI, plus enabling scaling, governance, and change initiatives across regions and CoEs. Qualifications include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, proven ability to lead transformation at scale, data-driven decision-making, executive facilitation, autonomy, native Japanese and business English proficiency, with Japanese market experience advantageous and a continuous learning mindset. What’s in it for you: a global benefits package including equity, wellbeing, a work-from-home equipment allowance, and a learning stipend; a diverse, collaborative culture centered on belonging and innovation; location-specific benefits, and recruitment privacy policy governing applicant data.

The Professional Services team at Miro helps Enterprise customers achieve outcomes in the Innovation Workspace by partnering with Customer Success, Product, and Engineering and leveraging AI-powered capabilities on the Miro platform. The Technical Account Manager is a strategic, customer-facing role that acts as a trusted technical advisor, guiding workflow transformation, AI-driven adoption, and long-term platform integration to maximize business value and embed AI into enterprise processes. Key responsibilities include redesigning workflows across Discover–Define–Deliver, enabling AI-driven ways of working, integrating Miro via APIs, monitoring platform health, and leading change management and governance through Centers of Excellence and quarterly business reviews. Requirements include 5+ years in enterprise customer-facing roles, experience with AI tools or automation (preferred), strong API/integration fluency, ability to lead large-scale adoption and change, exec-level facilitation, and native Japanese with business English proficiency, plus a proactive, independent work style. Benefits include equity, wellbeing support, a WFH equipment allowance, an Learning & Development stipend, and a culture that emphasizes diversity and belonging, with recruitment privacy policies applying.

The Professional Services organization at Miro partners with Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, and the Technical Account Manager (TAM) role serves as a trusted technical advisor guiding workflow transformation, AI-driven adoption, and long-term platform integration. TAMs redesign and optimize workflows across the Discover–Define–Deliver lifecycle, guide AI-enabled ways of working (including prompt engineering and automation opportunities), and recommend integration strategies to drive efficiency and business impact, while also supporting technology optimization via APIs and integrations and monitoring platform health. They lead change management and scaling by equipping internal champions, supporting Centers of Excellence, governing deployment models, and delivering data-driven quarterly business reviews in partnership with Customer Success to translate platform data into measurable ROI and continuous improvement. Required qualifications include 5+ years in enterprise SaaS-facing roles, hands-on experience with AI tools or automation, strong fluency with APIs and IT ecosystems, ability to lead transformation at scale, data-driven decision making, executive facilitation, independent work, native-level Japanese and business-level English, with Japanese market experience highly advantageous. The role offers global benefits (equity, wellbeing, equipment allowance, and a Learning & Development stipend), a diverse and inclusive culture, and a mission to empower teams to create the next big thing, underpinned by recruitment privacy policies.

The Professional Services team at Miro partners with Enterprise customers and cross-functional teams to deliver high-impact AI-enabled solutions in the Innovation Workspace, and the Technical Account Manager (TAM) role is a highly strategic, autonomous, customer-facing position guiding workflow transformation and long-term platform integration. In this role you will redesign Discover–Define–Deliver workflows, drive AI-driven adoption (including prompt engineering and automation), and propose integration strategies to improve alignment, efficiency, and business impact, while shaping how Miro’s AI is embedded into enterprise processes. You will also handle Technology Optimization—integrating Miro with customer ecosystems via APIs and integrations, monitoring platform health and usage, reducing tool fragmentation, and partnering with internal teams to scale adoption and governance through Centers of Excellence and change initiatives. You’ll need 5+ years in enterprise-focused roles, strong technical fluency with APIs and IT ecosystems, experience in workflow transformation and change management, data-driven decision-making, executive-level facilitation, and native-level Japanese with business English; Japanese market experience is advantageous and a continuous learning mindset is essential. The role offers global benefits including equity, wellbeing support, work-from-home equipment allowance, and a development stipend, within Miro’s diverse, inclusive culture that aims to empower teams to create the next big thing; Miro serves over 100M users and 250,000 companies, with 1,600+ employees across 13 hubs, and emphasizes belonging and collaboration, plus information about recruitment privacy.

The Professional Services team at Miro partners with Customer Success, Product, and Engineering to help enterprise customers achieve outcomes in the Innovation Workspace, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration across Discover–Define–Deliver with end-to-end ownership. You’ll redesign and optimize customer workflows, drive AI adoption (including prompt engineering and automation), recommend integration strategies, and ensure seamless ecosystem integrations while monitoring health and reducing tool fragmentation. You’ll lead change management at scale, enable Centers of Excellence, deliver quarterly business reviews with data-driven ROI, and collaborate with Success Managers to translate platform data into actionable outcomes; requirements include 5+ years in enterprise SaaS, API/integration fluency, exec-level facilitation, native Japanese and business English, with Japanese market experience as a plus. Miro offers a global benefits package, a diverse and collaborative culture that emphasizes inclusion and belonging, and location-specific benefits, details of which are available on the benefits board.

The Professional Services team at Miro partners with Customer Success, Product, and Engineering to help Enterprise customers achieve outcomes with the Innovation Workspace, including strategic advisors, onboarding experts, and technical account managers who enable AI-powered collaboration on Miro’s platform. The Technical Account Manager (TAM) role is a highly strategic, customer-facing position to guide workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI capabilities into enterprise processes from discovery to delivery. You’ll redesign Discover–Define–Deliver workflows, guide AI-enabled ways of working, advise on integration strategies, optimize platform health and adoption, and lead change management and Centers of Excellence to scale deployment and governance. Requirements include 5+ years in enterprise SaaS customer-facing roles, strong technical fluency with APIs/integrations, experience in workflow transformation and data-driven decision making, ability to facilitate executive discussions, a proactive independent mindset, native Japanese and business-level English, and preferred experience with AI tools/prompt engineering. What’s in it for you includes global benefits like equity, wellbeing, WFH stipend, and Learning & Development stipend, a diverse and collaborative culture, and Miro’s mission to empower teams to create the next big thing, along with a Recruitment Privacy Policy note.

The Professional Services organization at Miro partners with Customer Success, Product, and Engineering to deliver AI-powered, high-impact solutions for Enterprise customers through the Innovation Workspace, supported by a global team of strategic advisors, onboarding experts, and technical account managers. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI into enterprise workflows from discovery to delivery. Responsibilities include workflow optimization across Discover–Define–Deliver, advising on AI-enabled ways of working, API/integration strategies, monitoring platform health, reducing tool fragmentation, enabling Centers of Excellence, and leading governance and change management to scale adoption and drive measurable ROI. Requirements include 5+ years in enterprise SaaS consulting or customer-facing roles, hands-on AI/tools experience, strong fluency with APIs and enterprise IT ecosystems, experience leading transformation at scale and executive-level workshops, data-driven decision-making, independent work style, native-level Japanese with business English, and advantageous experience in the Japanese market. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, plus a diverse, inclusive team and opportunities to grow at Miro, with location-specific benefits and a Recruitment Privacy Policy.

Zendesk is hiring a high-performing Senior Commercial Account Executive for the Japanese team to provide sales leadership and shape the platform experience for Zendesk’s most visible customers. The role involves leading a subset of commercial accounts, developing new business and expansion opportunities, collaborating on GTM strategy with the wider Zendesk team, and creating multi-year account plans aligned to quarterly execution, while building CXO relationships and a partner ecosystem with Channels and Alliances. You will follow Zendesk’s sales process, track key activities, and work with the Solution Architecture team to influence product direction through structured industry forums for customer feedback. Requirements include 5+ years of enterprise SaaS sales experience (CX experience preferred), proven success selling in Japan and to VP/C-level executives in the Mid Market/Commercial segment, experience closing complex sales cycles, strong communication and presentation skills, and willingness to travel. The role offers a Hybrid work arrangement with part of the week in the office, and Zendesk emphasizes diversity, equality, and inclusion, along with AI screening notices and accommodations for applicants with disabilities.

The Senior Solutions Consultant at Zendesk is responsible for all technical, solutions, and competitive aspects of the sales cycle, requiring both sales focus and technical savvy to win over enterprise and mid-market executives. The SC serves as the technical bridge between Sales, Marketing, and Product, owning the technical relationship with prospects and delivering information onsite, online, and by phone to drive customer happiness. Required qualifications include 5+ years of mid-market/enterprise software selling, ability to map RFI/RFPs to solutions, excellent communication and presentation skills, experience with pilots/POCs, knowledge of web/scripting technologies, willingness to travel, and a bachelor’s degree (graduate degree a plus). Desired skills include prior consulting experience implementing enterprise software and deep knowledge of Customer Service Software, ITSM, CCaaS, data warehousing, and business intelligence. Zendesk supports a hybrid work model, emphasizes diversity and equal opportunity, may use AI screening, and offers accommodations for applicants with disabilities.