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Zendesk seeks an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translate product capabilities into business strategy, define a long-term AI vision, align internal and external teams, and drive adoption from initial deployment through sustained expansion with executive partnerships. The overarching objective is to accelerate time-to-value, drive adoption and operating excellence of Zendesk AI solutions, and deliver measurable business impact across multi-year roadmaps, protecting renewals and enabling account expansion. Responsibilities include serving as the design authority for AI deployments, coordinating with Professional Services, Product, and Engineering to resolve blockers; co-creating future AI strategy with executives; aligning cross-functional teams; leading engagements with outcome-driven playbooks; and defining channel/adoption strategies while tracking impact with data. Qualifications include a minimum of 5+ years in Customer Success/Experience with at least 1 year in AI, experience in enterprise SaaS GTM or equivalent roles, use of adoption analytics to forecast churn and expansion, a bachelor’s degree (advanced degrees or AI strategy/project management certifications preferred), and strong cross-functional influence plus AI domain familiarity. Zendesk offers a hybrid work model, notes that AI-based screening may be used in the hiring process, and is an AA/EEO/Veterans/Disabled employer committed to diversity, inclusion, and accommodations for applicants.

GitLab positions itself as an intelligent orchestration platform for DevSecOps, used by over 50 million users and many Fortune 100 companies, with AI integrated as a core productivity multiplier. As a Senior Professional Services Engineer, you’ll work with customers to install, migrate, train, and advise on adopting GitLab, leading engagements from single-node Omnibus installations to large IaC-driven reference architectures and migrations to GitLab SaaS or self-managed deployments. Responsibilities include delivering engagements, planning deployments with Infrastructure as Code and Configuration as Code, partnering with Engagement and Project Managers to improve delivery, serving as a trusted technical advisor, interfacing with product and engineering for feedback, mentoring others, and managing multiple engagements in a remote, asynchronous environment. Requirements include experience with one or more IaC tools (Terraform, Ansible, etc.), two or more cloud providers (AWS, GCP, Azure), experience with GitLab and customer-facing services, proven project leadership, strong English communication, and being located in Japan with full working rights. The role is part of GitLab’s fully remote Professional Services team, offering benefits and development opportunities, with a strong commitment to equal opportunity and non-discrimination, along with recruitment privacy policies and possible location-based eligibility.

Miro is hiring an exceptional General Manager to lead Japan, a fast-growing market recently strengthened by a Japan Data Center to accelerate enterprise growth, and the role is a business catalyst focused on ambitious commercial results and building a strong Tokyo-based team and hub. You will set and execute the High Touch Sales strategy for Japan, own a sustainable growth target, win new logos (including lighthouse accounts), drive expansion within existing customers, and build effective co-sell motions with partners to target subsidiaries of TSE-listed parents. You’ll be the trusted Miro expert for enterprise customers, credible with both practitioners and executives, and lead a team that understands customers’ strategic challenges while transforming their business with Miro. You’ll build a Tokyo hub culture based on transparency, accountability, and psychological safety; coach a multi-layer team; bridge Japan with JAPAC/global leadership; and actively contribute to regional and global leadership discussions while modeling an accountable, people-focused leadership standard. Requirements include 15+ years in direct and partner-led SaaS sales, proven direct SaaS and partner co-sell success, experience leading 20+ people, and preference for country GM experience in global firms; the role offers benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, and reflects Miro’s diverse, inclusive culture and mission.

GitLab is an AI-enabled, intelligent orchestration platform for DevSecOps trusted by over half of the Fortune 100 and used by millions, with a culture that emphasizes AI-driven productivity and inclusive collaboration. The role is Strategic Territory Sales Manager for Japan, responsible for owning Digital Native and Retail enterprise relationships and leading the full sales cycle to help customers realize the value of GitLab’s AI-powered platform. Responsibilities include developing and executing account plans, prospecting in named large accounts, coordinating with solutions architects, customer success, and channel partners, delivering proposals, and maintaining accurate activity, pipeline, and forecast while acting as the voice of the customer. Requirements include experience with complex enterprise sales in the Digital Native and retail segments, ability to grow both new and existing accounts, strong cross-functional coordination and consultative selling, and alignment with GitLab’s values and learning mindset. The position operates within an all-remote, global enterprise sales team in Japan and offers benefits such as Flexible PTO, equity programs, a growth fund, and parental leave, alongside GitLab’s commitment to equal opportunity and accommodation as needed.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, reduces risk, and accelerates digital transformation, backed by 50 million users, Fortune 100 trust, and a culture that treats AI as a core productivity multiplier. The APJ Ecosystem team in Japan focuses on deepening a focused set of high-value partnerships rather than spreading efforts across many transactional ones. The Ecosystem Sales Manager, Japan is a senior, market-facing role to build and scale GitLab’s partner business across hyperscalers, major Japan-centric system integrators, and born-in-the-cloud/AI-native partners, with a focus on strategic joint plans and executive sponsorship. Candidates should have 15+ years in channel/partner management or ecosystem sales, a strong network with AWS/GCP/Azure and Japan SIs, the ability to carry a partner-sourced revenue quota, and fluency in Japanese and English, with residence in or willingness to relocate to Tokyo. GitLab offers flexible benefits, growth opportunities, and remote-friendly hiring with location-based eligibility, along with an equal opportunity employer policy and accommodations for disabilities, plus information on privacy and recruitment practices.

GitLab is an AI-enabled, intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million users and over half of the Fortune 100 trusting GitLab to ship better, more secure software faster. The role is for a Customer Success Engineer in APJ who partners with customers to deliver hands-on technical guidance and proactive enablement via Zoom and email, acting as a trusted advisor to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. You’ll align technical recommendations with customer goals alongside Account Executives and Renewals Managers to support renewals and expansion, and contribute to the broader team by sharing learnings through documentation and enablement content while mentoring others. Responsibilities include providing on-demand technical consultancy, driving product adoption and measurable value, delivering architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning, planning and leading customer workshops and enablement sessions, maintaining your GitLab specialty, and managing multiple engagements in parallel. Requirements include hands-on technical experience, familiarity with DevSecOps workflows, strong communication skills, ability to lead workshops, and the need to be based in Japan with full working rights and fluency in Japanese and English; GitLab also highlights a supportive remote culture, a comprehensive benefits package, and its commitment to equal opportunity and inclusion with location-based considerations.

The Strategic Accounts team at Miro aims to make the platform the nerve center for innovation inside Fortune 500 and Global 2000 companies, helping accelerate product development, improve cross-functional alignment, and move from strategy to execution within an AI-powered innovation workspace, with Strategic AEs acting as account CEOs leading cross-functional teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, developing multi-year account strategies, understanding each account’s industry context and executive priorities, and orchestrating internal resources to turn strategic opportunities into durable partnerships. You’ll create a disciplined pipeline, drive workflow-led expansion into high-value enterprise workflows, and orchestrate cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and executive sponsors to maintain alignment and momentum. Requirements include 10+ years of SaaS sales experience selling to Fortune 500/Global 2000 with a track record closing and expanding $250K–$1M+ opportunities across multiple business units and geographies, deep MEDDPICC and Command of the Message, and the ability to lead cross-functional deal teams with AI fluency. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, a diverse and inclusive culture, and location-specific details on the benefits board.

The Strategic Accounts team at Miro aims to make the company the nerve center for innovation inside Fortune 500 and Global 2000 enterprises, partnering to accelerate product development and transform strategy-to-execution workflows as an AI-powered innovation workspace. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, developing multi-year account strategies and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams. You will drive workflow-led expansion, build executive alignment with senior leaders, orchestrate cross-functional account teams, and maintain a disciplined, multi-quarter pipeline through executive outreach, workshops, field marketing, and renewal planning, using MEDDPICC and Command of the Message. Requirements include 10+ years of SaaS sales experience with Fortune 500/Global 2000 exposure, a track record closing and expanding $250K–$1M+ opportunities (multi-product or multi-year deals), and strong cross-functional deal orchestration plus AI fluency. In return, Miro offers global benefits (equity, wellbeing, WFH equipment allowance, and a yearly Learning & Development stipend) and a culture that emphasizes belonging, collaboration, and diverse perspectives across a product used by over 100M users and 250,000 companies.

The Innovation Architect is a Solution Architect for collaboration within Miro’s MOST program, a year-long enterprise services subscription that provides 240 hours annually to help design, implement, and scale collaboration solutions across teams and geographies. The role partners with customers to translate business strategy into scalable Miro-based collaboration architectures, diagnosing workflow and adoption challenges and shaping an outcome-driven roadmap with governance and operating models. Responsibilities include leading discovery, facilitating alignment sessions, conducting assessments, designing governance structures, guiding change management, coaching on best practices and AI workflows, building prototypes, and providing ongoing advisory support while tracking milestones and risks. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; ability to lead discovery and cross-functional adoption; familiarity with governance/workspace architecture; experience with Human-Centered Design, Design Thinking, or Agile methods; fluency in Miro or similar tools; and near-native Japanese with business-level English. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend (location-dependent), within a culture that emphasizes diversity, inclusion, and collaborative growth at Miro.

The Professional Services organization at Miro partners with Enterprise customers to achieve exceptional outcomes in the Innovation Workspace by collaborating with Customer Success, Product, and Engineering to deliver high-impact, AI-powered solutions. The Technical Account Manager (TAM) role is a highly strategic, customer-facing position serving as a trusted technical advisor to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration. Responsibilities include redesigning the Discover–Define–Deliver workflows, guiding AI-driven ways of working (prompt engineering and automation), recommending integration strategies, monitoring platform health, reducing tool fragmentation, enabling scaling through Centers of Excellence, and delivering data-driven Quarterly Business Reviews with measurable ROI. Requirements include 5+ years in enterprise SaaS or similar roles, hands-on AI/tool experience, strong fluency with APIs and enterprise IT ecosystems, the ability to lead change management at scale, executive-level facilitation, independence in a fast-paced environment, native-level Japanese and business-level English, with Japanese market experience highly advantageous. Benefits include equity, wellbeing benefits, a work-from-home equipment allowance, and an annual Learning & Development stipend, along with information about Miro’s mission, culture, and commitment to diversity and inclusion, with location-specific benefits detailed on the Global Miro benefits board.

The Innovation Architect is the strategic/architectural lead in Miro's MOST program, translating enterprise goals into a sequenced 240-hour annual plan and owning discovery, governance design, and AI workflow advisory. They partner with Customer Success, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for complex accounts and run live discovery with senior stakeholders to map operating models. They architect end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management) and lead AI-powered workflow optimization as a core workstream. Requirements include 6+ years in consulting/change management/Agile/PS for enterprise, experience with VP-level discovery, enterprise governance expertise, fluency in Miro or equivalents, and comfort with APIs/integrations and cross-functional audiences. Benefits include equity, wellbeing, WFH equipment allowance, and L&D stipend, with emphasis on a diverse, inclusive culture and Miro's mission to empower teams.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. The role focuses on leading and managing an enterprise sales team to meet revenue targets and expand market share, with strategic plans and initiatives to penetrate the market. Responsibilities include mentorship and coaching, setting performance goals and metrics, recruiting and onboarding new sales hires, and monitoring progress. The position requires collaboration with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and improve customer satisfaction. Additional duties involve analyzing sales data and market trends, conducting performance evaluations, managing key client relationships and negotiations, providing regular updates to senior management, and staying informed on industry trends and competitors in the enterprise segment.

Zendesk is hiring a high-performing Senior Commercial Account Executive for the Japanese team to provide sales leadership and shape the platform experience for Zendesk’s most visible customers. The role involves leading a subset of commercial accounts, developing new business and expansion opportunities, collaborating on GTM strategy with the wider Zendesk team, and creating multi-year account plans aligned to quarterly execution, while building CXO relationships and a partner ecosystem with Channels and Alliances. You will follow Zendesk’s sales process, track key activities, and work with the Solution Architecture team to influence product direction through structured industry forums for customer feedback. Requirements include 5+ years of enterprise SaaS sales experience (CX experience preferred), proven success selling in Japan and to VP/C-level executives in the Mid Market/Commercial segment, experience closing complex sales cycles, strong communication and presentation skills, and willingness to travel. The role offers a Hybrid work arrangement with part of the week in the office, and Zendesk emphasizes diversity, equality, and inclusion, along with AI screening notices and accommodations for applicants with disabilities.

The Senior Solutions Consultant at Zendesk is responsible for all technical, solutions, and competitive aspects of the sales cycle, requiring both sales focus and technical savvy to win over enterprise and mid-market executives. The SC serves as the technical bridge between Sales, Marketing, and Product, owning the technical relationship with prospects and delivering information onsite, online, and by phone to drive customer happiness. Required qualifications include 5+ years of mid-market/enterprise software selling, ability to map RFI/RFPs to solutions, excellent communication and presentation skills, experience with pilots/POCs, knowledge of web/scripting technologies, willingness to travel, and a bachelor’s degree (graduate degree a plus). Desired skills include prior consulting experience implementing enterprise software and deep knowledge of Customer Service Software, ITSM, CCaaS, data warehousing, and business intelligence. Zendesk supports a hybrid work model, emphasizes diversity and equal opportunity, may use AI screening, and offers accommodations for applicants with disabilities.