Latest Job Offers for the entire Marketplace from Japan
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team at Miro leads the go-to-market experimentation for the company’s multi-product strategy, testing positioning, pricing, and packaging and serving as a critical input to the feedback loop and field enablement. As a New Product Specialist, you’ll own the go-to-market for one of Miro’s newest offerings, generate demand, deliver strategic demos, close the first wave of deals, and validate the full end-to-end motion from product promise to value realization, designed for entrepreneurial sellers who thrive in ambiguity. You’ll execute targeted sales motions to land early customer deals, partner with AEs, SEs, and Post-Sales to co-sell and pilot, and turn customer insight into actionable feedback for Product, Marketing, and Enablement, while forecasting new opportunities. Requirements include 7+ years in a quota-carrying SaaS AE/AM role selling to large enterprise or strategic customers, a track record of launching new/early-stage products (overlay/vertical specialist a plus), and strong discovery, strategic planning, and consultative value-selling skills; plus being a self-starter, a strong communicator, and able to engage VP+ stakeholders. About Miro: a global visual workspace with over 100 million users and 250,000 companies, emphasizing diversity and inclusion, offering a competitive equity package along with wellbeing benefits, health and learning allowances, English lessons, and other supports to help teams collaborate and innovate.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team at Miro leads the company's multi-product GTM strategy by testing positioning, solutioning, pricing, and packaging, acting as a key feedback loop and enabling field execution to expand Miro’s footprint.
As a New Product Specialist, you will lead the go-to-market for one of Miro’s newest offerings, generating demand, delivering strategic demos, closing the first wave of deals, and validating the full end-to-end motion from product promise to value realization.
You will execute targeted sales to land early customer deals, partner with AEs, SEs, and Post-Sales for co-selling and pilots, and translate customer insight into actionable feedback for Product, Marketing, and Enablement, while pressure-testing the full GTM lifecycle.
Requirements include 7+ years in quota-carrying SaaS AE/AM roles serving large enterprise or strategic customers, a track record selling new/early-stage products, plus a background in adjacent SaaS areas or PM/PS as a plus, and strong discovery, account planning, and stakeholder communication skills.
Benefits include competitive equity, wellbeing and learning allowances, insurance, health checks, English lessons, travel stipend, and Miro's emphasis on belonging, collaboration, and diversity, with recruitment privacy practices governing applicant data.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team is at the forefront of Miro’s multi-product strategy, responsible for testing positioning, solutioning, pricing and packaging, feeding the feedback loop, and enabling field teams as a new high-impact GTM function to expand Miro’s footprint. As a New Product Specialist, you’ll lead the go-to-market for one of Miro’s newest offerings, acting as a commercial overlay to generate demand, deliver strategic demos, close early deals, and validate the full end-to-end motion from product promise to value realization. You’ll execute targeted sales motions to land early customer deals, partner with AEs/SEs/Post-Sales, turn customer insights into actionable feedback for Product/Marketing/Enablement, pressure-test the GTM lifecycle, and accurately forecast opportunities. Requirements include 7+ years in quota-carrying SaaS AE/AM roles selling new or early-stage products, plus a background in adjacent SaaS sectors and potentially Product Management/Solution Engineering/PS experience; strong discovery, strategic planning, and consultative selling skills; and the ability to operate independently and communicate effectively with VP+ stakeholders. Miro offers competitive equity and benefits (wellbeing, insurance, learning allowances, travel), a mission-driven culture focused on diversity and belonging, and a global presence with 1,600+ employees, alongside a Recruitment Privacy Policy.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team at Miro leads the go-to-market aspects of the company’s multi-product strategy, including testing positioning, pricing, and packaging, and serves as a critical input to feedback loops and field enablement.
As a New Product Specialist, you’ll own the go-to-market execution for one of Miro’s newest offerings, generating demand, delivering strategic demos, and closing the first wave of customer deals while validating the full end-to-end motion from product promise to value realization.
You’ll execute targeted sales motions to land early deals, partner with AEs, SEs, and Post-Sales to co-sell and support pilots, and turn customer insight into actionable feedback for Product, Marketing, and Enablement, while pressure-testing the GTM lifecycle and forecasting opportunities.
Requirements include 7+ years in a quota-carrying SaaS AE/AM role selling to enterprise/strategic customers, a proven track record selling new or early-stage products, plus background in adjacent SaaS sectors; experience in Product Management, Solution Engineering, or Professional Services is a plus; and strong discovery, strategic account planning, and consultative value selling with the ability to engage VP+ stakeholders.
About Miro: a visual workspace for distributed teams with substantial growth, offering competitive equity, wellbeing and insurance benefits, learning allowances, and travel support, and a stated commitment to diversity and inclusion, with recruitment data handled under the Recruitment Privacy Policy.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team is at the forefront of Miro’s multi-product GTM, responsible for testing positioning, pricing and packaging, feeding the feedback loop, and acting as the field enablement spear to expand Miro’s footprint.
As a New Product Specialist, you’ll lead the go-to-market for one of Miro’s newest offerings, functioning as a commercial overlay to generate demand, deliver strategic demos, and close the first wave of customer deals while validating the full end-to-end motion from product promise to value realization.
You’ll partner with AEs, SEs, and Post-Sales to co-sell, support pilots, ensure strong implementations, turn customer insights into actionable feedback for Product/Marketing/Enablement, and pressure test the GTM lifecycle to create repeatable sales plays and enablement content.
What you’ll need includes 7+ years in a quota-carrying SaaS AE/AM role serving large enterprise or strategic customers, a track record selling new or early-stage products (founding overlay or vertical specialist a plus), and strong discovery, strategic account planning, and consultative selling skills; ability to operate independently and engage with VP+ stakeholders.
What’s in it for you includes a competitive equity package, wellbeing benefits, learning allowances, English lessons, travel allowance, and a culture focused on belonging and collaboration; Miro emphasizes diversity and inclusion and outlines its Recruitment Privacy Policy.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team at Miro leads the go-to-market for new offerings, testing positioning, pricing, and packaging while feeding critical feedback to product, marketing, and enablement to expand Miro’s footprint. As a New Product Specialist, you’ll own the GTM execution for one of Miro’s newest products, generating demand, delivering strategic demos, closing early deals, and validating the full motion from product promise to value realization. You’ll execute targeted sales motions to win early customers, partner with AEs/SEs/Post-Sales to co-sell and support pilots, and translate customer insights into actionable feedback while pressure-testing the entire GTM lifecycle for repeatable plays and enablement content. Requirements include 7+ years in a quota-carrying SaaS AE/AM role serving enterprise customers, a proven track record selling new or early-stage products, and strong discovery, account planning, and consultative selling skills, with experience in adjacent SaaS sectors and PM/SE/PS backgrounds being a plus. Benefits include a competitive equity package, wellbeing and learning allowances, insurance coverage, health check reimbursement, and travel support, alongside Miro’s emphasis on a diverse, inclusive, globally collaborative culture and information on recruitment privacy practices.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team at Miro leads the company’s multi-product GTM by testing positioning, pricing, and packaging and by enabling field teams, serving as a high-impact input to the feedback loop. The New Product Specialist will lead go-to-market for one of Miro’s newest offerings, generating demand, delivering strategic demos, closing early customer deals, and validating the full motion from product promise to value realization. Responsibilities include executing targeted sales motions, partnering with AEs/SEs/Post-Sales to co-sell and pilot, turning field insights into actionable feedback for Product/Marketing/Enablement, and forecasting new opportunities. Requirements include 7+ years in a quota-carrying SaaS AE/AM role with a track record selling new or early-stage products, plus experience as a founding overlay or vertical specialist (a strong plus), and strong discovery, account planning, and consultative selling skills, with the ability to work independently and engage VP+ stakeholders. Perks include competitive equity, wellbeing and health benefits, learning allowances, and travel support, and Miro is a global visual collaboration platform that values diverse, inclusive teams and a culture of collaboration.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team at Miro drives the company’s multi-product GTM strategy by testing positioning, pricing, and packaging and serving as a critical feedback loop to enable field teams and expand Miro’s footprint. The New Product Specialist will lead the go-to-market for one of Miro’s newest offerings, generating demand, delivering strategic demos, closing the first wave of deals, and validating the full motion from product promise to value realization. Responsibilities include executing targeted sales motions to land early customer deals, partnering with AEs/SEs/Post-Sales, turning customer insights into actionable feedback for Product, Marketing, and Enablement, and pressure-testing the GTM lifecycle to create repeatable sales plays and enablement content while forecasting opportunities. Requirements include 7+ years in a quota-carrying SaaS AE/AM role with a track record selling new or early-stage products, experience in adjacent SaaS sectors, and strong discovery, account planning, and consultative value selling skills, plus the ability to engage VP+ stakeholders; a background in Product Management, Solution Engineering, or Professional Services is a plus. Perks include a competitive equity package, wellbeing benefits, insurance, health-check reimbursement, a learning and development allowance, English lessons, and travel stipend, alongside Miro’s emphasis on a diverse, inclusive culture and its Recruitment Privacy Policy.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team at Miro leads testing of positioning, pricing, and packaging within a multi-product strategy, serving as a crucial input to the feedback loop and enabling field teams to expand Miro’s footprint. The New Product Specialist will lead go-to-market for a new offering, acting as a commercial overlay to generate demand, deliver strategic demos, close early deals, and validate the full end-to-end motion from product promise to value realization. Key responsibilities include executing targeted sales to land early customer deals, partnering with AEs, SEs, and Post-Sales to co-sell and pilot, and translating customer insight into actionable feedback for Product, Marketing, and Enablement, while pressure-testing the GTM lifecycle and forecasting opportunities. Requirements include 7+ years in quota-carrying SaaS AE/AM roles, a track record selling new or early-stage products (with experience as a founding overlay or vertical specialist a plus), and strong discovery, strategic planning, and product-demo skills, plus being a self-starter and strong communicator comfortable with VP+ stakeholders. Perks and context include a competitive equity package, wellbeing and learning allowances, insurance and health benefits, and English lessons, with Miro describing itself as a diverse, inclusive, collaborative workplace serving over 100M users and 250,000 companies across 13 hubs.
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Principal Account Executive - New Product Specialist
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The New Products Team at Miro leads go-to-market for new offerings, testing positioning, pricing, and packaging, feeding a critical feedback loop and enabling field teams as a high-impact GTM function. As a New Product Specialist, you’ll lead the GTM for one of Miro’s newest offerings—generating demand, delivering strategic demos, and closing the first wave of customer deals—while validating the full end-to-end motion and thriving as an entrepreneurial seller who moves from 0 to 1 and 1 to scale. You’ll partner with AEs, SEs, and Post-Sales to co-sell, support pilots, and ensure strong implementations, acting as the connective tissue between the field and internal teams to translate customer insight into actionable feedback and repeatable sales plays. Requirements include 7+ years in quota-carrying SaaS AE/AM roles with large or strategic customers, a proven track record selling new/early-stage products (founding overlay or vertical specialist a plus), experience in adjacent SaaS sectors, and background in Product Management/Solutions/Professional Services, plus strong discovery, strategic account planning, and consultative selling skills and the ability to engage VP+ stakeholders. Miro offers a competitive equity package, wellbeing and professional development benefits, insurance, health check reimbursement, and an inclusive culture focused on belonging and collaboration, with a mission to empower teams to create the next big thing and a global footprint of 100M+ users.
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Cloud Support Engineer
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Support |
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Is remote?:No
Atlassian offers flexible work options—office, remote, or hybrid—to support personal priorities. They hire in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. They are seeking a Technical Support Engineer to join a growing team focused on making customers awesome, serving customers in Japan. The role involves triage, root cause analysis, debugging, and solving across one-to-many Atlassian products to improve support capabilities, capacity, and quality. Onboarding will train you to become a specialist in one or more products, system technologies, and network technologies.
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Customer Success Architect - Japan
GitLab
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Japan | Not specified | Unknown | Customer Success Architecture |
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Is remote?:Yes
GitLab is an open-core AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create software, and a culture that embraces AI as a productivity multiplier in an all-remote, values-driven environment. The Customer Success Architect is a strategic post-sales advisor for key customers, responsible for translating pre-sales plans into actionable success plans, guiding the customer journey, driving adoption, retention, and growth, and coordinating with Product, Engineering, Sales, Professional Services, and Support. Responsibilities include owning a book of customers, building Customer Success Plans with goals and KPIs, providing hands-on enablement and onboarding, keeping customers informed about GitLab releases, and serving as the primary liaison for questions and escalations. Qualifications include practical Git and branching knowledge, CI/CD and DevSecOps experience, a track record in customer success or post-sales roles, ability to manage a portfolio and collaborate across teams, strong communication and project-management skills, and willingness to travel as needed, with alignment to GitLab values. The posting outlines a multi-stage interview process, a comprehensive benefits package, worldwide remote hiring, a commitment to equal opportunity and accommodations, and encouragement to apply even if not all requirements are met.
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AI Specialist, Customer Success
Zendesk
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Tokyo
Japan |
Not specified | Full time | Unknown |
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Is remote?:No
The AI Specialist, Customer Success role at Zendesk focuses on helping customers achieve business outcomes through the company's Advanced AI Agents. This position requires collaboration across various organizational levels to ensure customers derive value from their investment in Zendesk AI solutions. Key responsibilities include driving AI adoption, proactive customer engagement, and fostering strong relationships with customer leaders. Candidates should have experience in customer success, especially in enterprise technology, and be skilled in demonstrating AI's business value to diverse stakeholders. The role also calls for proficiency in Japanese and English, with the flexibility to work in a hybrid model.
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Senior Solution Engineer (Japanese Speaking)
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian offers flexible work options, allowing employees to choose between working in offices, remotely, or a hybrid of both, which helps them balance their personal and professional lives. The company hires globally, with virtual interviews and onboarding to support its distributed-first approach. The role of Senior Solutions Engineer is focused on Japanese strategic accounts, aimed at solving complex customer problems and facilitating the adoption of Atlassian's suite of solutions. Key responsibilities include leading technical sales engagements, assessing client needs, delivering compelling presentations, and contributing to Atlassian's thought leadership. This position is ideal for a customer-focused Solutions Engineer looking to impact the enterprise market and collaborate with a global team.
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Senior Solution Engineer (Japanese Speaking)
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian offers flexible work options, allowing employees to choose their work environment, whether in-office, remote, or hybrid, which helps them balance personal and family priorities. The company is seeking a Senior Solutions Engineer for Japan, responsible for addressing complex customer challenges and fostering enterprise deals, primarily with strategic accounts. This role requires a consultative approach to understanding client needs and promoting the adoption of Atlassian products to create effective business solutions. Key responsibilities include leading technical sales engagements, delivering impactful presentations, and contributing to the company's thought leadership initiatives. The ideal candidate will collaborate with Atlassian's sales teams, provide insights, and support channel partners throughout the pre-sales process.
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Account Executive
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian is transforming the software development industry and supporting major organizations like NASA and Nike through enhanced software and collaboration. The company has over 236,000 customers globally and is looking for an Account Executive to join its Japan team, focusing on scaling investments for large enterprise accounts. This role requires building and implementing sales strategies to improve product adoption while also advocating for customers’ needs with product and engineering teams. Account Executives must possess a consultative and strategic approach, managing account ownership and collaborating closely with other internal teams to ensure a seamless customer experience. The position emphasizes maintaining strong relationships with both internal stakeholders and external partners to enhance customer success and retention.
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Platform Architect (Zendesk AI)
Zendesk
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Tokyo
Japan |
Not specified | Full time | Unknown |
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Is remote?:No
The Platform Architect for Zendesk AI plays a vital role in overseeing all technical and competitive aspects of the customer engagement platform, requiring both sales focus and technical proficiency. This position demands successful experience in selling to enterprise and mid-market executives, as well as a strong ability to present technical concepts to non-technical audiences. The Architect will collaborate with various teams, delivering technical demonstrations, workshops, and supporting customer trials. Essential qualifications include experience with software solutions, knowledge of web technologies, superior communication skills, and proficiency in both Japanese and English. The role offers a hybrid work experience, emphasizing teamwork and flexibility while ensuring equal opportunity in employment practices.
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New Business Account Executive(新規顧客開拓担当), Japan
GitLab
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Japan | Not specified | Unknown | New Business - APAC |
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Is remote?:Yes
GitLab is an open-core software company that offers an AI-powered DevSecOps Platform, utilized by over 100,000 organizations to enhance software development collaboration and innovation. The company's mission centers on enabling everyone to contribute to software development, leading to accelerated technological progress. A key position is the New Business Account Executive, who will focus on acquiring new clients and penetrating untapped markets by navigating complex sales cycles while maintaining quick execution. Candidates are expected to have a strong B2B SaaS sales background, with a proven track record in new customer acquisition, and be adept at using modern sales technologies. The New Business team fosters a dynamic, growth-oriented culture that values challenge, responsibility, and learning, providing extensive support to help sales professionals thrive.
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Migration Senior Support engineer
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Support |
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Is remote?:No
At Atlassian, employees have the flexibility to choose their work environment—whether in the office, remotely, or a hybrid of both—to better balance personal and family priorities. The company hires globally wherever it maintains a legal entity, and Senior Support Engineers are key in providing advanced technical support to enterprise customers transitioning to Atlassian Cloud or needing assistance with cloud products. They improve the customer experience by effectively troubleshooting and resolving technical issues, while also offering support in Japanese for customers in Japan. These engineers must possess strong interpersonal skills, manage escalations, and collaborate across diverse teams to influence product improvements based on customer feedback. The role requires fluency in both Japanese and English and involves participation in various ongoing projects, case reviews, and operational enhancements to ensure high-quality support.
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Migration Senior Support engineer
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Support |
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Is remote?:No
At Atlassian, employees have the flexibility to choose their work environment, whether it's from home, in the office, or a hybrid of both, which helps them balance personal and professional priorities. The company is open to hiring talent globally, utilizing its legal entities in various countries. Senior Support Engineers are vital for delivering advanced technical support to enterprise customers, particularly those transitioning from On-premise/Data Center products to Atlassian Cloud. These engineers enhance customer experiences by promptly troubleshooting issues and providing support through multiple communication channels, while also advocating for customer needs in product development. The role requires strong bilingual skills in Japanese and English, as well as the ability to collaborate across teams and contribute to continuous improvement initiatives.
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Principal Solutions Consultant
Zendesk
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Japan | Not specified | Full time | Unknown |
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Is remote?:Yes
The Principal Solutions Consultant at Zendesk plays a crucial role in the sales cycle, focusing on technical solutions and competitiveness while engaging with Enterprise and Mid-Market executives. This position requires a combination of sales and technical expertise, as the consultant acts as a bridge between sales teams and prospective clients. Candidates should have over seven years of presales experience, with knowledge in web technologies, customer service software, and a clear understanding of AI's impact on customer service. Strong interpersonal and communication skills are essential for effectively presenting solutions and managing customer pilots. Zendesk promotes an inclusive work environment and supports diverse hiring practices, ensuring equal opportunities for all applicants.
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Cloud Senior Support Engineer
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Support |
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Is remote?:No
Atlassian offers its employees the flexibility to work from the office, home, or a hybrid of both, empowering them to balance personal and professional priorities. The company is hiring a Senior Technical Support Engineer to join their Cloud products support team, specifically aimed at enhancing customer support in Japan. This role involves providing high-quality support, implementing improved methodologies, and cultivating a loyal customer base for Atlassian products. Responsibilities include triage, root cause analysis, and collaborating with engineering teams to tackle complex technical challenges and urgent customer issues. New team members will undergo onboarding training to develop expertise in Atlassian products, system technologies, and network technologies.
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Account Executive (Japan)
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian is transforming the software development industry by enabling collaboration among major global companies such as NASA and Nike. The company has over 236,000 customers, and the role of Account Executive focuses on scaling investments in Atlassian's offerings. This position, part of the Japan team, involves creating and executing sales strategies to enhance the adoption of products and services among Enterprise customers. Account Executives are expected to be consultative and solution-oriented, optimizing customer experiences while collaborating with various teams, including Channel Partners and Product Specialists. Additionally, they must maintain full account ownership, develop territory plans, and foster strong relationships with stakeholders to ensure customer success and retention.
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Solutions Sales Executive, ITSM (Japanese Speaking)
Atlassian
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Yokohama
Japan |
Not specified | Full-Time | Sales |
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Is remote?:No
Atlassian offers flexible work options for its employees, allowing them to choose between office and remote work. The company has a global presence and conducts interviews and onboarding virtually as part of its distributed-first system. They are seeking an experienced Solutions Sales Executive to focus on advancing Jira Service Management specifically in Japan, working under the Enterprise Sales Manager. The role involves developing a sales strategy, collaborating with cross-functional teams, and representing the product at industry events. Ideal candidates should have over seven years of sales experience in the IT industry, strong communication skills, and fluency in Japanese, with business-level English preferred.
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Cloud Senior Support Engineer
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Support |
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Is remote?:No
Atlassian offers employees the flexibility to work from the office, home, or a combination of both, allowing them to better manage personal and family commitments. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first approach. They are seeking a Senior Technical Support Engineer to enhance customer support for their Cloud products, particularly focusing on the Japanese market. This role involves providing a high-quality customer experience, implementing improved support methodologies, and performing technical tasks such as triage and root cause analysis. The successful candidate will collaborate with engineering teams to resolve critical customer issues and participate in onboarding training to become a specialist in Atlassian's products and technologies.
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Commercial Account Executive, Mid Market - Japan
GitLab
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Japan | Not specified | Unknown | APAC - Commercial |
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Is remote?:Yes
GitLab is an open-core software company providing a comprehensive AI-powered DevSecOps platform used by over 100,000 organizations, aiming to foster collaboration and innovation in software development. The company emphasizes the integration of AI into both its products and internal operations to enhance productivity and drive efficiency. Mid-Market Account Executives serve as key points of contact for customers within mid-sized companies, managing business relationships and helping them leverage GitLab's solutions to achieve specific outcomes. The role involves exceeding sales quotas, building pipelines, and collaborating with cross-functional teams to enhance customer experiences before and after sales. GitLab is committed to equal opportunity employment and values diversity, welcoming candidates of varying experience levels.
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Senior Account Executive (Japan)
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian is transforming the software development industry by collaborating with major organizations like NASA and Tesla, while serving over 236,000 customers globally. The role of Account Executive will be based in Japan, focusing on scaling investments among large accounts and promoting product adoption within enterprise customers. Account Executives are responsible for developing sales strategies and sharing customer feedback with internal teams to enhance the overall experience. They must be consultative and strategic, effectively managing resources to meet customer needs and understanding the Enterprise Sales process. Additionally, the role involves close collaboration with various internal teams to facilitate seamless service delivery and ensure customer success and retention.
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Senior Account Executive (Japan)
Atlassian
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Yokohama
Japan |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian is transforming the software development sector by collaborating with major clients like NASA, Nike, and Tesla to leverage software for positive impact. They are seeking an Account Executive to join their Japan team, focusing on scaling investments for their largest accounts through a strategic sales approach. This role emphasizes building strong customer relationships and sharing insights with product and engineering teams to enhance customer experiences. Account Executives will coordinate with various internal teams and partners to implement effective sales strategies while ensuring high customer satisfaction and retention. Successful candidates will have a solid understanding of the Enterprise Sales process and will prioritize resources strategically to optimize customer success.
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Senior Platform Architect – Contact Center Technologies
Zendesk
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Japan | Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is seeking a Senior Platform Architect to optimize customer support platforms like Zendesk, Amazon Connect, and AWS. This role involves designing and implementing scalable customer service solutions, providing technical leadership, and ensuring integration across platforms. The candidate will be responsible for strategic direction, technical mentorship, and driving the adoption of innovative technologies in contact centers. Qualifications include at least 10 years of solution architecture experience, with a strong focus on contact center technologies, and proficiency in AWS services. The position promotes a culture of diversity and inclusion, offering flexible work arrangements while emphasizing compliance and security standards.
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Commercial Account Executive
Zendesk
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Tokyo
Japan |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is looking to hire a Commercial Account Executive for its Japanese team, focusing on enhancing the company's platform experience. The role involves seeking new business opportunities while maintaining current accounts, establishing relationships with customers, and collaborating with Zendesk's broader sales team to develop strategies. Candidates should possess over three years of experience in enterprise software sales, particularly in the SaaS and customer experience sectors, with a proven track record of success in the Japan market. Strong interpersonal, presentation, and communication skills are essential, along with the ability to manage complex sales cycles and engage with C-level executives. Zendesk promotes a hybrid work environment to foster collaboration while supporting diversity, equity, and inclusion in the workplace.
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