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Atlassian supports flexible work locations and hires in any country where they have a legal entity. They are hiring a first-line Sales Manager who will report to the EMEA Mid-Market Sales leader and oversee a DACH mid-market team of about 6–8 sellers. The role involves building and managing a DACH mid-market sales organization, developing customized sales strategies for mid-market customers, cultivating long-term key account relationships, and hitting revenue targets. The manager will recruit, onboard, and develop talent, set performance goals, coach the team, bridge capability gaps, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve sales processes and customer satisfaction. They will analyze sales data and market trends, provide regular performance feedback, and stay informed on industry trends and competitor activity to drive growth in the enterprise mid-market segment.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support employees’ priorities. - The role is a 1st line Sales Manager reporting to the EMEA Mid-Market Sales leader, overseeing a 6-8 person Mid-Market sales team focused on acquiring and managing DACH mid-market customers. - It involves developing and managing a DACH Mid-Market sales organization with tailored strategies for mid-market customers, fostering long-term key account relationships, and achieving revenue targets. - Responsibilities include leading, mentoring, coaching, setting performance goals, recruiting and onboarding new Account Executives, and collaborating with internal teams to improve sales processes and customer satisfaction. - The role also requires analyzing sales data and market trends, conducting regular performance evaluations, staying informed about industry dynamics and competitors, and helping develop future sales leaders.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by more than 50 million registered users and over half of the Fortune 100. AI is embedded as a core productivity multiplier across the company, with all team members expected to incorporate AI into daily workflows to drive efficiency, innovation, and impact, within a high-performance, knowledge-sharing culture that values every voice. The role described is a major account sales position responsible for managing the end-to-end sales process, coordinating with Resources such as Solutions Architects, Customer Success Managers, and Professional Services, applying solution selling to build long-term partnerships and drive adoption of GitLab products, including pre- and post-sales leadership. Requirements include selling into highly complex organizations with consistent quota attainment, excellent C-level communication and presentation skills, experience with solutions selling, and a deep understanding of Git, software development tools, and application lifecycle management, plus willingness to travel and alignment with GitLab values. GitLab offers remote, globally accessible roles with benefits such as flexible PTO, equity, growth funds, parental leave, and home office support, alongside an equal opportunity, inclusive policy and accommodations, and a privacy-conscious recruitment process.

The Renewals organization at Miro is a global, diverse team responsible for all subscription renewals, seeking a Renewals Manager to own relationships with our most valued customers in the DACH region. The Renewals Manager will own the renewal journey for existing Enterprise and Mid-Market clients, acting as the primary contact and driving the end-to-end process from initiation to close. Responsibilities include being a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes for high-velocity execution. Requirements are 3+ years in renewals, account management, or a commercial SaaS role; success mitigating churn in complex enterprise environments; strong negotiation and intellectual honesty; fluency in German and English; managing 50+ accounts per quarter; and a resilient, can-do attitude for a fast-paced workload. What’s in it for you: a global benefits package (including equity, wellbeing, equipment allowance, and an L&D stipend), a diverse, collaborative culture, and information on Miro’s mission, diversity and recruitment privacy policy.

The Renewals org at Miro is a global, diverse team that manages all subscription renewals and is looking for a Renewals Manager in the DACH region to own relationships with Enterprise and Mid-Market customers. You will own the end-to-end renewal journey from initiation to close, act as a T-shaped partner with Account Executives and Customer Success to drive expansion opportunities, maintain accurate 120-day forecasts and data hygiene in the CRM, and ruthlessly simplify renewal processes for high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in multi-stakeholder enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a can-do, resilient attitude. What’s in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits. About Miro: a visual workspace enabling distributed teams to collaborate, with 100M users and 250,000 companies, 1,600+ employees across 13 hubs, founded in 2011, emphasizing collaboration, inclusion, and belonging, with recruitment privacy policy applying to applicants.

The Renewals organization at Miro is a globally distributed, diverse team that manages all subscription renewals (direct and via partners) and seeks to add a new member who will own relationships with our most valued customers through a collaborative approach. The Renewals Manager will own the renewal journey for existing customers in the DACH region, driving the end-to-end process for Enterprise and Mid-Market clients to achieve high retention. Key responsibilities include managing the renewal journey from initiation to close, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes to enable high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; a proven ability to mitigate churn in complex multi-stakeholder environments; strong negotiation and intellectual honesty; fluency in German and English; managing 50+ accounts per quarter; and a resilient, can-do attitude for fast-paced work. The role offers global benefits (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse and inclusive culture, and information about Miro’s mission and environment, with location-specific benefits available.

The Renewals org is a globally distributed team responsible for all Miro subscription renewals and seeks a new member to own relationships with valued customers through a highly collaborative approach. The Renewals Manager will own the renewal journey for Enterprise and Mid-Market clients in the DACH region, driving end-to-end from initiation to close and, as a T-Shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities. You will maintain 120-day forecasts, ensure high data hygiene in the CRM, and ruthlessly simplify renewal processes to enable high-velocity execution. Requirements include 3+ years in renewals, account management, or a SaaS role; proven success mitigating churn in complex enterprise environments; strong negotiation and intellectual honesty; professional fluency in German and English; and managing 50+ accounts per quarter with a can-do, resilient attitude. Miro offers global benefits (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, built on collaboration and belonging across a worldwide team, as a visual workspace with a strong global presence.

The Renewals organization is a globally distributed, diverse team responsible for all Miro subscription renewals, seeking a Renewals Manager to own relationships with key customers in the DACH region. The role requires owning the entire renewal journey for Enterprise and Mid-Market clients, collaborating with Account Executives and Customer Success, and driving the end-to-end process from initiation to close to achieve high retention. Responsibilities include acting as a T-shaped partner, identifying expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes for fast execution. Requirements include 3+ years in renewals, account management, or SaaS, proven churn mitigation in complex enterprise environments, strong negotiation with intellectual honesty, fluency in German and English, and managing 50+ accounts per quarter with a resilient, fast-paced mindset. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse and collaborative culture focused on belonging, and Miro’s mission to empower teams to create the next big thing, with additional location-specific details available in the benefits board.

The Renewals team at Miro is globally distributed, diverse, and responsible for managing all subscription renewals (direct and via partners) while owning relationships with our most valued customers through a highly collaborative, “better together” culture. The Renewals Manager will own the renewal journey for existing customers in the DACH region, acting as the primary point of contact for Enterprise and Mid-Market clients and driving the end-to-end process from initiation to close to achieve high retention. Key responsibilities include owning the renewal journey for 50+ accounts per quarter, acting as a T-shaped partner with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and simplifying renewal processes to support fast, high-velocity execution. Candidates should have 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex multi-stakeholder environments, strong negotiation skills and intellectual honesty, fluency in German and English, and experience managing a large book of business. Miro emphasizes diversity, belonging, and collaboration, offers benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, and invites applicants to learn more about life at Miro while noting its Recruitment Privacy Policy.

The Renewals organization at Miro is a globally distributed team that manages all subscription renewals (direct and via partners) and is seeking a Renewals Manager to own relationships with their most valued customers. The role focuses on the renewal journey for existing DACH customers, acting as the primary contact for Enterprise and Mid-Market and leading the end-to-end process from initiation to close, while collaborating with Account Executives and Customer Success to uncover expansion opportunities and maintaining accurate 120-day forecasts and CRM data hygiene; it also aims to simplify renewal processes to sustain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex multi-stakeholder enterprise environments, strong negotiation skills and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a resilient, can-do attitude. What’s in it for you: a supportive, connected environment with global benefits including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual workspace for innovation with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, founded in 2011, 1,600+ employees in 13 hubs, emphasizing collaboration, diversity, inclusion, and belonging, and a recruitment privacy policy.

The Renewals team at Miro is a global, diverse group responsible for all subscription renewals and is hiring a Renewals Manager to own relationships with key customers in the DACH region. The role covers end-to-end renewal ownership for Enterprise and Mid-Market clients, working with Account Executives and Customer Success, and maintaining 120-day forecasts and CRM data hygiene while simplifying renewal processes for speed. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in multi-stakeholder enterprise environments; strong negotiation and intellectual honesty; fluency in German and English; and managing 50+ accounts per quarter with a resilient, can-do attitude. Benefits include a global package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) with location-specific variations, along with a culture that emphasizes belonging, collaboration, and inclusion. About Miro: a visual workspace for distributed teams, founded in 2011 with 1,600+ employees in 13 hubs, serving over 100 million users and 250,000 companies, committed to dreaming big, collaborating, and fostering a welcoming, diverse environment, with a Recruitment Privacy Policy in place.

The Renewals team at Miro is a globally distributed group responsible for all subscription renewals and is looking for a Renewals Manager to own the renewal journey for Enterprise and Mid-Market customers in the DACH region. The role requires acting as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, driving end-to-end renewals from initiation to close, and maintaining 120-day forecasts with clean CRM data. Requirements include 3+ years in renewals, account management, or SaaS, proven churn mitigation in complex enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter. The position offers global benefits (equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture, with location-specific benefits detailed in Miro’s benefits board. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, founded in 2011, employing more than 1,600 people across 13 hubs, emphasizing belonging, inclusion, and teamwork, and noting that applicant data is handled per the Recruitment Privacy Policy.

Miro’s Renewals organization is global and handles all subscription renewals, and they’re looking for a Renewals Manager to own relationships with Enterprise and Mid-Market customers in the DACH region. The role requires driving the end-to-end renewal journey from initiation to close, acting as a T-shaped partner across functions, collaborating with Account Executives and Customer Success, maintaining 120-day forecasts, and ruthlessly simplifying renewal processes for high-velocity execution. Qualifications include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex enterprise environments, strong negotiation skills with intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on Miro’s benefits board. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, a diverse and inclusive culture focused on collaboration and belonging, and a Recruitment Privacy Policy governing applicant data.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and trust from more than half of the Fortune 100. The company treats AI as a core productivity multiplier and expects all team members to integrate AI into daily workflows, fostering a high-performance, inclusive culture where every voice is valued. The text describes a remote-global role in the Ecosystem organization focused on coordinating with field sales, mapping territories, identifying joint opportunities with strategic partners, and contributing to quarterly business reviews and annual planning. Requirements include experience selling software development tools and open source solutions in B2B partnerships, strong communication skills, native German language ability, willingness to travel up to 50%, and familiarity with GitLab and Salesforce, with an emphasis that interest from candidates with diverse backgrounds is welcome and not all qualifications must be met. GitLab offers benefits such as flexible paid time off, equity plans, parental leave, home office support, and development resources, and it affirms equal opportunity employment with comprehensive privacy protections and accommodations for disabilities.

GitLab is an AI-driven intelligent orchestration platform for DevSecOps used by more than 50 million registered users and is trusted by over half of the Fortune 100, with a culture that emphasizes AI-enabled productivity and high performance. The role described is Strategic Account Executive for South Germany, responsible for net-new enterprise acquisitions and expansion within existing customers, using a consultative approach and feeding customer feedback into GitLab’s product roadmap. Key responsibilities include owning strategic/enterprise accounts, leading complex sales cycles, developing account plans, collaborating across pre-sales, customer success, support, and channel partners, generating pipeline, and shaping regional campaigns with Marketing. Requirements include experience with large, complex software or developer-tools accounts, a proven consultative sales process, strong forecast and cross-functional coordination skills, the ability to articulate business value to senior stakeholders, familiarity with Git/GitLab, and willingness to travel. The team is a regional Strategic Sales unit focused on Germany’s south, with remote roles and location considerations, offering equal opportunity employment and accommodations, and inviting applicants from diverse backgrounds even if they don’t meet every qualification.

GitLab is an AI-enabled DevSecOps orchestration platform used by over 50 million users and more than half of the Fortune 100 to boost developer productivity, operational efficiency, security, and digital transformation, all within a high-performance, inclusive culture that emphasizes continuous knowledge sharing. The Solutions Architect role is a trusted pre-sales advisor focusing on GitLab’s Enterprise Edition, responsible for driving technology evaluation and the business outcomes customers want to achieve. Key responsibilities include guiding the adoption of the GitLab platform for enterprise customers, collaborating with Sales, Customer Success, Engineering, Product Management, and Marketing, and leading technical evaluations through POC/POV, RFPs, and workshops while building customer advocates. Requirements include experience in technical pre-sales or IT, knowledge of modern software development and operations, cloud computing, the end-to-end SDLC, CI/CD, and the ability to travel and use GitLab, with the company welcoming applicants with varied experience and a strong commitment to diversity and inclusion. GitLab supports its employees with benefits such as flexible PTO, ERGs, equity, a Growth and Development Fund, parental leave, and home office support, and hires remotely worldwide with location-based eligibility while upholding equal opportunity and non-discrimination policies.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by more than 50 million users and over half of the Fortune 100, with AI embedded as a core productivity multiplier. As a New Business Account Executive, you’ll focus on net-new logo acquisition in a greenfield territory, build relationships with C-level and senior technical buyers, manage the full sales cycle from first outreach to close, and collaborate with an SDR pod, Solutions Architecture, Marketing, and Customer Success. You’ll build pipeline, conduct multi-channel prospecting, run discovery to quantify pain and align GitLab’s value with executive priorities, navigate multi-stakeholder buying committees, orchestrate technical evaluations and proofs of concept, and maintain accurate forecasting in Salesforce. Requirements include B2B SaaS net-new sales experience, success building territories from scratch and closing new customers, comfort with consumption-based models, strong discovery and executive-facing selling, and proficiency with modern sales tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense. The New Business team operates like a startup within GitLab, working remotely across regions and time zones, and GitLab supports employees with benefits, equity, growth opportunities, and a firm commitment to equal opportunity, anti-discrimination, and accommodations in recruitment.

GitLab is an intelligent DevSecOps orchestration platform used by over 50 million registered users and more than half of the Fortune 100 to boost developer productivity, improve security and compliance, and accelerate digital transformation, with AI embedded as a core productivity multiplier. The company emphasizes a high-performance, values-driven culture where every voice is valued and teams collaborate with industry leaders to solve complex problems while accelerating careers and fostering innovation. The Customer Success Management (CSM) team focuses on align, enable, and expand, aligning with customers’ outcomes, enabling use cases, expanding adoption, and serving as a liaison between customers and the GitLab ecosystem. The CSM role requires turning pre-sales plans into actionable objectives, deep knowledge of the GitLab platform and SDLC/CI/CD/DevSecOps, owning a book of customers to increase adoption, retention, and growth, and fluency in German, with travel as needed. GitLab offers a fully remote environment, flexible PTO, equity, Growth and Development Budget, parental leave, home office support, and is an equal opportunity employer with robust privacy and accommodation policies, encouraging applicants from diverse backgrounds to apply.

GitLab is an intelligent DevSecOps orchestration platform that aims to boost developer productivity, operational efficiency, security and compliance, and digital transformation, with AI embedded as a core productivity multiplier across the team and trusted by 50M users and many Fortune 100 companies. The Account Executive role targets candidates in Ukraine and Cyprus, selling to organizations up to 4,000 employees to adopt and scale GitLab’s AI-powered platform, reporting to an Area Sales Manager and collaborating with cross-functional teams. Responsibilities include owning a broad sales book, managing the full sales cycle, articulating GitLab’s value and business outcomes, maintaining a data-driven pipeline, conducting win/loss analyses, and contributing feedback to product and sales processes. Requirements include proven software sales success (mid-market/enterprise), ability to guide buying journeys, strong communication and negotiation skills, pipeline documentation, and fluency in Russian or Ukrainian and English, with willingness to travel and alignment with GitLab values. GitLab supports a distributed, collaborative sales team, offers comprehensive benefits, promotes inclusive hiring with location-based guidelines and privacy protections, and encourages applications from diverse backgrounds even if not meeting every qualification.

GitLab is an AI-powered DevSecOps platform used by over 50 million users and more than half of the Fortune 100, built to boost developer productivity, efficiency, security, and digital transformation, with a culture that embeds AI and values diverse voices. The role is Mid-market Account Executive, the primary link between GitLab and mid-market customers (up to 4,000 team members), owning a broad book of business and the full sales cycle while reporting to an Area Sales Manager and collaborating with business development, marketing, and technical teams; the first year focuses on building trusted relationships, delivering business outcomes, and contributing to internal processes and product feedback. Responsibilities include guiding prospects from discovery to close, articulating GitLab’s DevSecOps value proposition, maintaining an evidence-based pipeline, analyzing wins and losses, and providing account leadership across pre- and post-sales while representing the voice of the customer in product feedback. Requirements include proven software sales success (ideally in the mid-market), ability to map buying criteria and processes, strong communication and negotiation skills, experience with pipeline data and win/loss analyses, interest in GitLab/open source, willingness to travel, and fluent German (required). The Mid-market Sales team is a distributed group collaborating across regions to drive platform adoption and toolchain consolidation, with benefits such as flexible PTO, equity, parental leave, remote work, and a commitment to equal opportunity and accommodations.

Zendesk is seeking an AI Product Consultant & Pilot Implementation (Pre-Sales) to lead end-to-end pilot engagements that prove the value of Zendesk AI through technical configuration, integration, and validation against success metrics. The role sits at the intersection of technology and strategy in the pre-sales cycle, building and implementing pilots with the latest AI tools while ensuring they address strategic business outcomes and accelerate sales cycles. Responsibilities include owning pilot discovery, scoping and delivery; partnering with the account team; driving readiness; configuring AI features and integrations; coordinating Professional Services support; interfacing with Product to address gaps; designing testing and QA for AI agents and Copilot; managing stakeholder relations; evaluating pilot performance against metrics; and maintaining handoff documentation while staying a product expert on Zendesk’s AI offerings. Required qualifications include a startup mindset, strong Zendesk product knowledge, consultancy experience, high technical aptitude with basic coding, project and relationship management, proactive outcome-driven attitude, excellent communication and change-management skills, and a track record of accelerating adoption; success metrics cover pilot-to-deal conversion, automation/augmentation of tickets, stakeholder satisfaction, time-to-value, risk management, asset reusability, knowledge transfer, and innovation contributions. Zendesk offers a flexible hybrid work model with optional weekly in-office collaboration, emphasizes inclusivity and diversity, notes that AI may be used to screen applicants, and provides accommodations for applicants with disabilities with a dedicated contact for requests.

Die Stelle ist am Standort Köln und sucht zum nächstmöglichen Zeitpunkt einen Werkstudenten (m/w/d) im Bereich Consulting. Von Tag eins ist man ein vollwertiges Mitglied des Consulting-Teams und arbeitet aktiv in Kundenprojekten mit, um fachliche und persönliche Fähigkeiten gezielt weiterzuentwickeln. Gesucht werden Studierende in Wirtschafts- oder Medieninformatik, Betriebswirtschaftslehre oder einem vergleichbaren Studiengang mit technischem Schwerpunkt, die eine praktische Ergänzung zum Studium suchen. Die Aufgaben umfassen die Analyse von Kundenanforderungen, die Konzeption von Lösungsszenarien, die Bewertung von Lösungsalternativen, die Durchführung von Konfigurationsleistungen in digitalen Transformationsprojekten sowie Unterstützung bei der Implementierung und bei der Erstellung von Projektplänen, Aufwandsschätzungen und Budgetplanungen. Außerdem wirkt man bei der Konzipierung und Kalkulation neuer Beratungsleistungen, Angebote und Pakete mit.

airfocus, a Lucid Software company, is recognized as a TOP 5% best-rated organization by Kununu and holds a 4.8 rating with 96% recommendation on Glassdoor. It is the world’s first modular product management and roadmapping platform and is growing on all continents with thousands of users including Ricoh, Good Year, and Wago. airfocus offers a hybrid workplace with flexible hours and remote options across Germany and the Netherlands, and offices in Hamburg and Amsterdam. Responsibilities include developing and overseeing global sales campaigns, shaping a long-term acquisition strategy, achieving monthly and quarterly lead goals, and continuously optimizing performance, workflows, and operations. Requirements include at least 5 years in project and campaign management, a proven track record in direct and digital marketing, strong analytical and target-oriented skills, and the ability to build cross-functional stakeholder relationships.

This role provides configuration and troubleshooting of cloud/virtualized infrastructure, software, and operating systems for clients to meet technical requirements, including apps, databases, backups, and automation, with issue resolution under SLAs. It focuses on tailoring services to client needs while maintaining quality standards and acting as a technical and client escalation point. Daily responsibilities include delivering service excellence, identifying problems and solutions, communicating openly with stakeholders, and analyzing information to support decisions. The role requires leveraging AWS cloud knowledge (EC2, RDS, EKS, ECS, EFS, WAF, ELB, Lambda) and configuring applications, including Jira/Confluence, GitLab, Harness, Sonarqube, and Adaptavist products, across platforms. It also involves OS/storage management, web server maintenance, networking and security, infrastructure as code (Ansible, Terraform), database design/management, virtualization/cloud technologies for resilient performance, and risk contingency planning.

The German-speaking Application Administrator will help customers maximize Atlassian software by configuring and customizing Jira, Confluence, Jira Service Desk, and other Atlassian apps and marketplace software. The role acts as a remote outsourced administrator, handling multiple clients on a day-to-day basis and responding to prioritized requests to tailor the software and automate processes for efficiency. Responsibilities include supporting clients with Atlassian applications and Adaptavist tools, onboarding and learning their application servers, and monitoring/responding to service desk requests. It also involves creating projects, configuring permissions and workflows, addressing questions about best use, and executing administrative activities according to agreed customer priorities. The candidate will communicate with customers and team members, record work and time, implement configuration solutions, provide best-practice recommendations, and follow customer security protocols.

At Atlassian, work is distributed-first, allowing you to work in an office, from home, or a mix, with virtual interviews and onboarding, and the company hires in any country where it has a legal entity. The role is a remote, field sales position based in Germany, covering a territory of 2-4 strategic customers in the DACH region. Responsibilities include developing and closing new opportunities, creating territory plans, driving expansion across Atlassian's full portfolio, and ensuring strong customer success. You will be the primary contact or escalation point for selected strategic accounts, identify key decision-makers, understand client objectives, collaborate with internal teams and partners, lead complex negotiations, and provide market insights and regular forecasts to senior management. Travel as needed to meet clients and attend events, and mentor junior sales team members when applicable.

Atlassian operates as a distributed-first company where people can work from office, home, or a mix, with hiring in any country where they have a legal entity and virtual interviews and onboarding. The role described is a remote field sales position based in Germany, targeting a territory of 2–4 strategic customers and reporting to the Director of Strategic Sales for the DACH region. Key responsibilities include developing and closing new sales opportunities, creating and executing named account or territory plans, driving expansion across the full product portfolio, and serving as the main contact or escalation point for selected strategic accounts to ensure customer success. The candidate will identify key decision-makers, understand clients’ business objectives, position solutions to address their challenges, and collaborate with internal teams, channel partners, product specialists, account managers, and solution engineers to streamline sales processes and negotiations. Additional duties include market research to identify opportunities, providing regular sales updates and forecasts to senior management, traveling as needed, and mentoring junior sales team members when applicable.

The Associate Service Desk Analyst provides 1st line support and incident management for Adaptavist’s Managed Services, working to resolve issues within the defined SLAs. They manage the full ticket lifecycle from triage and debugging to smoke testing and final resolution. The role focuses on delivering excellent customer service, keeping customers informed, and resolving issues quickly to help retain clients long-term. Key duties include owning issues, creating and triaging tickets, applying problem-solving techniques, assigning to the appropriate Systems Engineer, coordinating with the team, communicating updates to customers and stakeholders, and escalating when blocked. They also contribute to incident documentation, support root cause analysis, and assist with smoke testing prior to releasing solutions to production systems.

airfocus, a Lucid Software company, is recognized as a top-rated organization by Kununu (TOP 5%), with a 4.8 Glassdoor rating and 96% recommendation, counting clients like Ricoh, Good Year, and Wago among its users. It is described as the world’s first modular product management and roadmapping platform and is growing across continents with a strong team. The company is hiring a Senior Product Manager to lead EMEA product teams, collaborating with co-founder and Head of Product Malte Scholz in Hamburg and US-based partners to help product organizations operate effectively in an AI-enabled era. Responsibilities include owning day-to-day product direction, driving discovery, translating strategy into initiatives, shipping AI-powered features, using AI tools in PM workflows, mentoring other PMs, and coordinating with Product Marketing, Sales, and Customer Success. Requirements include 4+ years of B2B SaaS product management, a proven track record of improving core metrics, strong product sense and communication, and the ability to validate hypotheses with qualitative and quantitative methods; preferred qualifications include experience shipping AI-powered features and hands-on use of AI tools.

Zendesk is looking for a successful Account Executive with proven B2B and AI-sales experience to grow new business and expand existing partnerships, aligning with their mission to power exceptional service and human connections. The role focuses on driving top-line revenue through new customer acquisition, cross-selling within existing accounts, nurturing relationships for retention, and using data insights to improve prospecting and expansion. You will create quarterly territory plans, lead complex, multi-month sales cycles with proof-of-concept stages, secure C-level sponsorship, maintain a robust pipeline and accurate forecast, and collaborate with internal teams to optimize sales execution. Requirements include a BA/BS, at least 3 years in cloud/software B2B/AI sales with a proven quota track record, experience selling to C-level executives, strong presentation and negotiation skills, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus the ability to travel. Zendesk promotes a hybrid, inclusive culture, notes that AI may screen applicants, is an equal opportunity employer with commitments to diversity and inclusion, and provides accommodations upon request.

Zendesk is transforming customer experience and employee services with its AI-powered Resolution Platform, and is hiring a Senior Solutions Consultant to lead strategic, technical engagements with major brands. You’ll conduct discovery and value demos, translate AI/ML capabilities into business narratives, own the end-to-end technical engagement, and architect secure, scalable integrations using Zendesk APIs and cloud platforms. You’ll collaborate across Sales, Product, Engineering, and Customer Success to align customer needs with the product roadmap, measure ROI with Zendesk analytics, promote AI adoption, and drive continuous innovation. Qualifications include 5+ years in presales or solutions consulting in SaaS/CX, knowledge of web technologies and architectures, experience running pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS or related fields, strong communication, a bachelor’s degree (graduate degree a plus), and willingness to travel. Zendesk supports a hybrid work environment, is an equal opportunity employer, emphasizes diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities.

The Senior Solution Engineer at The Adaptavist Group engages with clients in a consultative, cross-stakeholder manner to discover challenges and propose solutions, using technical service knowledge to guide discussions and move opportunities forward with Account Management and delivery teams. They collaborate on solution architecture, attend sales calls from a technical perspective, conduct deep technical discovery, develop problem statements, craft solutions, and expand reach in key accounts by positioning additional products and services across the Adaptavist Group while gaining expertise in at least one practice (Cloud, ITSM, DevOps, Agile, Work Management). The role aims to drive client retention by maintaining trusted-advisor status through high-level business conversations and identifying future opportunities within practices. In addition to technical work, they coordinate with colleagues on customer solution proposals, participate in quarterly business reviews, leverage CRM to track interactions and plan strategic actions, and assist in expanding in key accounts and campaigns. They also handle customer advocacy by delivering demonstrations of Adaptavist solutions and partners (predominantly Atlassian, GitLab and AWS), participating in industry events, providing thought leadership, supporting marketing campaigns, and conducting competitor analysis to plan tactical actions and ensure delivery meets the agreed problem statement.

The posting is for an AI Agent Engineer at Zendesk, highlighting Gen3—a cutting-edge, goal-oriented AI agent system that uses multi-agent architectures and LLMs to reason, plan, and adapt in real time. The role centers on designing, developing, and deploying autonomous agents that leverage LLMs to streamline operations and handle complex, multi-step tasks, while effectively communicating technical concepts to technical and non-technical stakeholders. Responsibilities include building robust, stateful AI agents with Python and frameworks like LangChain and LlamaIndex; integrating with enterprise systems and APIs; evaluating foundation models; leading deployment lifecycles with cross-functional teams; troubleshooting and documenting processes. Core competencies include LLM-oriented system design; tool integration and APIs; retrieval-augmented generation; evaluation and observability; safety and reliability; performance optimization; planning and reasoning; and proficiency in Python, FastAPI, cloud deployment, and CI/CD, with bonuses for advanced degrees, ML fundamentals, productionizing research, and fine-tuning methods. The interview process is multi-stage, and Zendesk emphasizes hybrid work, equal opportunity, diversity and inclusion, and candidate privacy, with mentions of AI-based screening and accommodations.

Zendesk is seeking a Senior Backend Engineer for their AI Agents team, focusing on the development and implementation of groundbreaking backend systems. The role involves collaborating with various teams to enhance their AI-driven chatbot, Gen3, which is designed for advanced conversational capabilities. Key responsibilities include maintaining service components, architecting complex applications, and improving existing systems to deliver high-quality AI products. The ideal candidate should have strong coding skills, knowledge of microservices architecture, and a proactive attitude towards teamwork and mentoring. Zendesk emphasizes a diverse and inclusive workplace, offering flexible working arrangements and a commitment to fostering community engagement.