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Atlassian is transforming software development globally, counting NASA, Nike, Pixar, and Tesla among its customers and serving over 236,000 worldwide. The Account Executive role in Japan focuses on scaling enterprise investments by developing and implementing named account or territory plans to maximize expansion across Atlassian’s broad product portfolio while ensuring strong customer success. They act as a promoter for customers, sharing experiences and suggestions with product and engineering teams to optimize the customer experience, and coordinate with Channel Partners, Product Specialists, and Marketing. The role requires maintaining full account ownership and working with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated accounts or territories, including collaboration with Advisory Service. It also emphasizes establishing productive relationships with internal Atlassian stakeholders, solution partners, and key customers to support customer health, retention, and overall business outcomes.

Atlassian serves teams worldwide (including NASA, Nike, Pixar, and Tesla) with over 236,000 customers, and this Account Executive role in Japan focuses on helping the largest accounts scale their Atlassian investments. The responsibilities include developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring a high bar of customer success, and maintaining full account ownership while coordinating with multiple roles to ensure a seamless customer experience. It also requires working closely with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated territories or named accounts, with strong interlock with Advisory Services to understand technical initiatives and business outcomes, and partnering with Renewals to maximize customer health and retention. The role involves establishing and maintaining productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers, and coordinating with Channel Partners, Product Specialists, and Marketing. The ideal candidate is consultative, solution-oriented, and creative, able to think strategically, prioritize resources, understand the Enterprise Sales process, and apply it to the Atlassian sales model.

Atlassian helps global teams—from NASA to Nike to Pixar and Tesla—unlock software collaboration to drive humanity forward, serving over 236,000 customers worldwide. The Account Executive role in Japan focuses on enterprise sales and scaling customer investments across a broad product portfolio through account-based selling. They develop and execute named account or territory plans to maximize expansion and ensure customer success, while maintaining full account ownership and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams for a seamless experience. The role also acts as a promoter for customers, sharing experiences and suggestions with product and engineering, and aligning with the Atlassian sales model to optimize the customer experience. They work closely with Advisory Services, Renewals, and other internal stakeholders and partners to maximize customer health, retention, and overall outcomes.

Atlassian supports flexible work locations (office, home, or a combination) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. They serve over 300,000 customers worldwide, and the Solutions Sales Executive team is seeking an experienced professional to lead Jira Service Management sales in Japan. The role includes developing and executing a sales strategy for Jira Service Management in Japan, defining territory vision, managing funnel and resources, and collaborating with cross-functional teams to ensure customer satisfaction and retention, while representing the product at industry events. It also involves providing accurate forecasts to senior management and working closely with Atlassian and partner management across major IT service providers. Requirements include at least 7 years of tech sales experience with a proven track record, familiarity with IT service management, strong communication skills, the ability to drive GTM campaigns in Japan, and fluency in Japanese (business-level English preferred).