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Atlassian offers flexible work options—office, remote, or hybrid—to support personal priorities. They hire in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. They are seeking a Technical Support Engineer to join a growing team focused on making customers awesome, serving customers in Japan. The role involves triage, root cause analysis, debugging, and solving across one-to-many Atlassian products to improve support capabilities, capacity, and quality. Onboarding will train you to become a specialist in one or more products, system technologies, and network technologies.

Atlassian offers flexible work options, allowing employees to choose between working in offices, remotely, or a hybrid of both, which helps them balance their personal and professional lives. The company hires globally, with virtual interviews and onboarding to support its distributed-first approach. The role of Senior Solutions Engineer is focused on Japanese strategic accounts, aimed at solving complex customer problems and facilitating the adoption of Atlassian's suite of solutions. Key responsibilities include leading technical sales engagements, assessing client needs, delivering compelling presentations, and contributing to Atlassian's thought leadership. This position is ideal for a customer-focused Solutions Engineer looking to impact the enterprise market and collaborate with a global team.

Atlassian offers flexible work options, allowing employees to choose their work environment, whether in-office, remote, or hybrid, which helps them balance personal and family priorities. The company is seeking a Senior Solutions Engineer for Japan, responsible for addressing complex customer challenges and fostering enterprise deals, primarily with strategic accounts. This role requires a consultative approach to understanding client needs and promoting the adoption of Atlassian products to create effective business solutions. Key responsibilities include leading technical sales engagements, delivering impactful presentations, and contributing to the company's thought leadership initiatives. The ideal candidate will collaborate with Atlassian's sales teams, provide insights, and support channel partners throughout the pre-sales process.

Atlassian is transforming the software development industry and supporting major organizations like NASA and Nike through enhanced software and collaboration. The company has over 236,000 customers globally and is looking for an Account Executive to join its Japan team, focusing on scaling investments for large enterprise accounts. This role requires building and implementing sales strategies to improve product adoption while also advocating for customers’ needs with product and engineering teams. Account Executives must possess a consultative and strategic approach, managing account ownership and collaborating closely with other internal teams to ensure a seamless customer experience. The position emphasizes maintaining strong relationships with both internal stakeholders and external partners to enhance customer success and retention.

At Atlassian, employees have the flexibility to choose their work environment—whether in the office, remotely, or a hybrid of both—to better balance personal and family priorities. The company hires globally wherever it maintains a legal entity, and Senior Support Engineers are key in providing advanced technical support to enterprise customers transitioning to Atlassian Cloud or needing assistance with cloud products. They improve the customer experience by effectively troubleshooting and resolving technical issues, while also offering support in Japanese for customers in Japan. These engineers must possess strong interpersonal skills, manage escalations, and collaborate across diverse teams to influence product improvements based on customer feedback. The role requires fluency in both Japanese and English and involves participation in various ongoing projects, case reviews, and operational enhancements to ensure high-quality support.

At Atlassian, employees have the flexibility to choose their work environment, whether it's from home, in the office, or a hybrid of both, which helps them balance personal and professional priorities. The company is open to hiring talent globally, utilizing its legal entities in various countries. Senior Support Engineers are vital for delivering advanced technical support to enterprise customers, particularly those transitioning from On-premise/Data Center products to Atlassian Cloud. These engineers enhance customer experiences by promptly troubleshooting issues and providing support through multiple communication channels, while also advocating for customer needs in product development. The role requires strong bilingual skills in Japanese and English, as well as the ability to collaborate across teams and contribute to continuous improvement initiatives.

Atlassian offers its employees the flexibility to work from the office, home, or a hybrid of both, empowering them to balance personal and professional priorities. The company is hiring a Senior Technical Support Engineer to join their Cloud products support team, specifically aimed at enhancing customer support in Japan. This role involves providing high-quality support, implementing improved methodologies, and cultivating a loyal customer base for Atlassian products. Responsibilities include triage, root cause analysis, and collaborating with engineering teams to tackle complex technical challenges and urgent customer issues. New team members will undergo onboarding training to develop expertise in Atlassian products, system technologies, and network technologies.

Atlassian is transforming the software development industry by enabling collaboration among major global companies such as NASA and Nike. The company has over 236,000 customers, and the role of Account Executive focuses on scaling investments in Atlassian's offerings. This position, part of the Japan team, involves creating and executing sales strategies to enhance the adoption of products and services among Enterprise customers. Account Executives are expected to be consultative and solution-oriented, optimizing customer experiences while collaborating with various teams, including Channel Partners and Product Specialists. Additionally, they must maintain full account ownership, develop territory plans, and foster strong relationships with stakeholders to ensure customer success and retention.

Atlassian offers flexible work options for its employees, allowing them to choose between office and remote work. The company has a global presence and conducts interviews and onboarding virtually as part of its distributed-first system. They are seeking an experienced Solutions Sales Executive to focus on advancing Jira Service Management specifically in Japan, working under the Enterprise Sales Manager. The role involves developing a sales strategy, collaborating with cross-functional teams, and representing the product at industry events. Ideal candidates should have over seven years of sales experience in the IT industry, strong communication skills, and fluency in Japanese, with business-level English preferred.

Atlassian offers employees the flexibility to work from the office, home, or a combination of both, allowing them to better manage personal and family commitments. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first approach. They are seeking a Senior Technical Support Engineer to enhance customer support for their Cloud products, particularly focusing on the Japanese market. This role involves providing a high-quality customer experience, implementing improved support methodologies, and performing technical tasks such as triage and root cause analysis. The successful candidate will collaborate with engineering teams to resolve critical customer issues and participate in onboarding training to become a specialist in Atlassian's products and technologies.

Atlassian is transforming the software development industry by collaborating with major organizations like NASA and Tesla, while serving over 236,000 customers globally. The role of Account Executive will be based in Japan, focusing on scaling investments among large accounts and promoting product adoption within enterprise customers. Account Executives are responsible for developing sales strategies and sharing customer feedback with internal teams to enhance the overall experience. They must be consultative and strategic, effectively managing resources to meet customer needs and understanding the Enterprise Sales process. Additionally, the role involves close collaboration with various internal teams to facilitate seamless service delivery and ensure customer success and retention.

Atlassian is transforming the software development sector by collaborating with major clients like NASA, Nike, and Tesla to leverage software for positive impact. They are seeking an Account Executive to join their Japan team, focusing on scaling investments for their largest accounts through a strategic sales approach. This role emphasizes building strong customer relationships and sharing insights with product and engineering teams to enhance customer experiences. Account Executives will coordinate with various internal teams and partners to implement effective sales strategies while ensuring high customer satisfaction and retention. Successful candidates will have a solid understanding of the Enterprise Sales process and will prioritize resources strategically to optimize customer success.