Latest Job Offers for the entire Marketplace
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
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Success Manager, Adoption Specialist
Atlassian
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Austin
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian offers flexible, distributed-first work with virtual interviews and onboarding, hiring in any country where it has a legal entity. The Success Manager, Adoption Specialist role aims to help customers realize value in their Atlassian investment, especially during the first 90 days of the cloud journey, through targeted engagements that support product adoption, change management, and technical expertise. The team serves over 300,000 customers worldwide (including NASA, IBM, Hubspot, Samsung, and Coca-Cola) and focuses on showing how Atlassian products create enterprise solutions that transform business outcomes, embodying a “play as a team” culture. Key responsibilities include driving scalable engagement through a pooled customer portfolio, guiding journeys with predictive signals and frameworks, delivering value at scale via webinars and outreach, maintaining product and industry expertise, mitigating churn risks, championing customer advocacy, and upholding operational excellence in Gainsight and engagement processes. Required background includes 5+ years in Customer Success or related SaaS roles, a customer-centric mindset, proven ability to build trusted relationships and drive adoption, knowledge of Jira/Confluence use cases, cross-functional collaboration, strong organizational and communication skills, adaptability, and experience with Gainsight, Salesforce, and BI tools like Tableau.
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Success Manager, Adoption Specialist
Atlassian
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Unknown | Not specified | Unknown | Sales |
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Is remote?:Yes
At Atlassian, employees can work from an office, at home, or a mix of both, and the company hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. Atlassian is hiring a Success Manager, Adoption Specialist to help customers realize value in their Atlassian investment, especially during the first 90 days of their cloud journey, focusing on adoption, change management, communication planning, and technical subject matter expertise for cloud migrations. The role sits on a team that serves over 300,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes showing how Atlassian products create enterprise solutions and transform business outcomes through collaborative teamwork. Key duties include scalable engagement across a pooled portfolio, guiding customer journeys with predictive signals and standardized frameworks, delivering value at scale via webinars and outreach, maintaining product and industry expertise, mitigating churn risks, championing customer advocacy, and maintaining operational excellence in tools like Gainsight. The ideal candidate has 5+ years in Customer Success or SaaS, experience managing large portfolios in a pooled or scaled model, a customer-centric mindset, the ability to build trust and drive outcomes, knowledge of Jira/Confluence, cross-functional collaboration, strong organizational and communication skills, adaptability, and experience with Gainsight, Salesforce, and BI tools like Tableau.
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Success Manager, Adoption Specialist
Atlassian
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San Francisco
United States |
Not specified | Unknown | Sales |
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Is remote?:No
At Atlassian, work is flexible and distributed-first, with virtual interviews and onboarding, and hiring available in any country where the company has a legal entity. They seek a Success Manager, Adoption Specialist to help customers realize value in the first 90 days of their cloud journey by driving adoption, change management, communication planning, and technical expertise, especially for first-time cloud migrations. The role sits within a team that serves over 300,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes delivering enterprise solutions and a “play as a team” culture. Responsibilities include scalable engagement through a pooled model, guiding customer journeys with predictive signals and frameworks, delivering value at scale via webinars and outreach, maintaining product and industry expertise, mitigating churn risk, championing the voice of the customer, and upholding operational excellence in Gainsight and related processes. Required qualifications include 5+ years in customer success or SaaS, a customer-centric mindset, proven ability to build trusted relationships and drive adoption, knowledge of Jira/Confluence, cross-functional collaboration, strong organizational and communication skills, adaptability, and experience with Gainsight, Salesforce, and BI tools like Tableau.
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Senior Talent Brand Lead
Atlassian
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Unknown | Not specified | Unknown | Marketing |
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Is remote?:Yes
- Atlassian supports flexible work arrangements and hires in any country where it has a legal entity.
- The Talent Brand team uses data-driven marketing to attract candidates and owns all external touchpoints (events, partnerships, LinkedIn, Glassdoor) as well as the career site and candidate resource hub, partnering with TA Delivery, TA Enablement, Early Careers, Brand and Comms.
- The Senior Talent Brand Lead will spearhead brand transformation, focus on Talent Brand metrics, best practices, and new partnerships, and guide the global Talent Brand team as part of the Talent Brand Leadership Team.
- Core responsibilities include Talent Brand Metrics (defining metrics, phased roadmap, pilot programs, cross-functional metric setup), Talent Brand Process Transformation (analyzing CRM/Talent Engagement processes and driving efficient solutions and adoption), and Employer Brand Reputation Management across external channels with Comms, HR, and stakeholders.
- The role requires a strong background in Talent Brand/Recruitment Marketing with analytics, experience in process-building, and excellent communication, strategic influence, and cross-functional partnership skills to collaborate with Marketing, TA Delivery, and Enablement teams.
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Senior Talent Brand Lead
Atlassian
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Unknown | Not specified | Unknown | Marketing |
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Is remote?:Yes
- Atlassians can work in an office, from home, or a blend, and Atlassian hires in any country where it has a legal entity, enabling flexibility to support family and personal priorities.
- The Talent Brand team within Talent Acquisition builds Atlassian’s reputation and attracts potential candidates through integrated marketing solutions—content, media, events, partnerships—across external touchpoints and owned platforms like the career site and resource hub, partnering with TA Delivery, Enablement, Early Careers, Brand, and Comms.
- The Sr. Talent Brand Lead drives brand transformation, focuses on talent brand metrics and best practices, and mentors the global Talent Brand team as part of the Talent Brand Leadership team.
- Core responsibilities include leading Talent Brand Metrics (defining success, phased metric plans, pilot programs, and alignment with OKRs and enablement tools), Process Transformation (improving CRM/Talent Engagement processes and cross-functional adoption), and Employer Brand Reputation Management (tracking external channels and running pilots with stakeholders).
- The ideal candidate has a strong background in Talent Brand/Recruitment Marketing/Employer Brand with analytics, plus experience in process-building and strong communication and cross-functional influencing skills to partner with Marketing, TA Delivery, and Enablement.
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Senior Success Manager, Adoption Specialist
Atlassian
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Unknown | Not specified | Full-Time | Sales |
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Is remote?:Yes
Atlassian offers flexible, distributed-first work arrangements, allowing office, remote, or hybrid setups, with virtual interviews and onboarding and hiring in any country where the company has a legal entity.
They’re seeking a Senior Success Manager, Adoption Specialist to help customers realize value from their Atlassian investment, particularly during the first 90 days of their cloud journey, through adoption, change management, communication planning, and technical expertise.
The role is part of a team serving over 300,000 customers globally, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, focused on demonstrating how Atlassian solutions deliver enterprise value and transform business outcomes, with a culture of “play as a team.”
Responsibilities include driving scalable engagement by managing a portfolio of customers through onboarding, adoption, and value realization milestones, and proactively guiding journeys using predictive signals and standard frameworks to identify milestones, opportunities, and risks.
Additional duties involve delivering value at scale via webinars and outreach, maintaining product and industry expertise, mitigating churn risks with early interventions and collaboration, championing customer advocacy by feeding insights back to product teams, and maintaining operational excellence through accurate Gainsight records and adherence to engagement frameworks.
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Senior Success Manager, Adoption Specialist
Atlassian
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London
United Kingdom |
Not specified | Full-Time | Sales |
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Is remote?:No
- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of being a distributed-first company.
- Atlassian is seeking a Senior Success Manager, Adoption Specialist to help customers realize value in their Atlassian investment, especially during the first 90 days of their cloud journey.
- The role involves proactively managing a portfolio of customers across onboarding, adoption, and value realization, guiding journeys with predictive signals and standardized frameworks to drive early and sustained product adoption.
- You will deliver value at scale through webinars, office hours, and targeted outreach, maintain product and industry expertise, mitigate churn risks, and champion customer advocacy as the Voice of the Customer to influence products and services.
- The team serves over 300,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, Coca-Cola) and emphasizes operational excellence, maintaining records in Gainsight and adhering to engagement frameworks.
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Senior Principal Technical Program Manager - ML Platform
Atlassian
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Unknown | Not specified | Unknown | Engineering |
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Is remote?:Yes
At Atlassian, employees can work from office, home, or a blend of both, with hiring possible in any country where the company has a legal entity, and interviews and onboarding conducted virtually as part of a distributed-first approach. The company emphasizes staying up-to-date on AI and Search innovations and partnering with engineering to translate these into practical platform evolution that delivers value to customers. Responsibilities include analyzing business objectives, customer needs, product adoption inhibitors, and opportunities, plus industry trends, to define a long-term strategy and roadmap for platform and product components in collaboration with stakeholders. You translate business objectives into technical system problems, define specific programs and action plans (e.g., capacity planning, migrations, high availability, network architecture, performance, reliability), and use your technical understanding to influence engineers and architects across the organization. The role requires a systematic approach to engineering problems—prioritizing tasks, scoping projects, defining objectives, and ensuring progress—while being accountable for the full lifecycle of technical programs, including initiation, forecasting, budgeting, scheduling, and managing broad, cross-company dependencies.
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Senior Principal Technical Program Manager - ML Platform
Atlassian
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Mountain View
United States |
Not specified | Unknown | Engineering |
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Is remote?:Yes
Atlassian supports flexible, distributed work, allowing employees to work in an office, from home, or hybrid, and hires globally where the company has a legal entity, with interviews and onboarding conducted virtually.
The company emphasizes staying up-to-date on AI and search innovations and partnering with engineering to translate these into practical platform evolution that benefits customers.
Work involves analyzing business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends, then defining a long-term strategy and roadmap for platform and product components in collaboration with stakeholders.
You translate business objectives into technical system problems to be prioritized, define specific programs (capacity planning, migrations, high availability, network architecture, performance optimization, reliability improvements, and more), and plan actions to realize them while influencing engineers and architects.
There is a systematic approach to engineering problems, with accountability for the success of technical programs across the full lifecycle—initiation, forecasting, budgeting, scheduling, and managing complex dependencies and broad-scope projects throughout the company.
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Senior Principal Technical Program Manager - ML Platform
Atlassian
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Atlassians can work anywhere—office, home, or a mix—giving them control over family, personal goals, and priorities, and Atlassian hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They stay up-to-date on AI and Search innovations and partner with engineering teams to translate these into practical platform evolution that brings value to customers. They analyze business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends, collaborating with stakeholders to define a long-term strategy and roadmap for platform and product components. They translate business objectives into technical systems problems to be prioritized and solved, define specific systems programs, and create action plans, with programs spanning capacity planning, migrations, high availability, network architecture, performance optimization, reliability, and more. They use their technical understanding to influence engineers and architects, take a systematic approach to engineering problems, prioritize tasks, scope projects, define objectives, and drive progress, while being accountable for the full lifecycle of technical programs and managing complex dependencies across the company.
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Senior Principal Technical Program Manager - ML Platform
Atlassian
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Unknown | Not specified | Unknown | Engineering |
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Is remote?:Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of being a distributed-first company.
Employees stay up-to-date on AI and Search innovations and collaborate with engineering to translate these into practical platform evolution that delivers value to customers.
They analyze business objectives, customer needs, adoption inhibitors and opportunities, and, with stakeholders, define a long-term strategy and roadmap for platform and product components.
They translate business objectives into technical problems to be prioritized and create action plans for programs such as capacity planning, migrations, high availability, network architecture, performance, and reliability improvements, leveraging their technical understanding to influence engineers and architects.
They take a systematic approach to engineering problems, owning the full lifecycle from initiation to forecasting, budgeting, and scheduling, and managing complex dependencies across the company.
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Senior Principal Technical Program Manager - ML Platform
Atlassian
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Seattle
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Atlassian offers flexible work locations—office, home, or hybrid—and hires globally where there is a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. Employees are expected to stay current on AI and Search innovations and collaborate with engineering to translate these into practical platform evolution that delivers customer value. You will analyze business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends to define a long-term platform and product roadmap in close collaboration with stakeholders. You will translate business objectives into technical system problems to be prioritized, define specific programs (such as capacity planning, migrations, high availability, network architecture, performance, and reliability) and create action plans, leveraging your Atlassian knowledge to partner with engineers and architects. You’ll take a systematic approach to engineering problems—prioritizing tasks, scoping, defining objectives, and maintaining progress—and be accountable for the full lifecycle of these programs (initiation, forecasting, budgeting, scheduling) while managing broad dependencies across the company.
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Senior Partner Solutions Architect Role - Development Partners and Cloud Platform Team
Atlassian
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Austin
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity, but this Senior Partner Solutions Architect role is remote and must be located in the United States. The company emphasizes Cloud Enterprise and AI adoption, and this role helps enterprise customers migrate Atlassian products to the Cloud, guiding discovery, assessment, planning, and testing before production migration. The role is to become an Atlassian Solutions Expert in Platforms and Cloud migrations and to lead Americas Practice Development with Solution Partners and System Integrators, driving partner growth, customer success, and sales acceleration. Responsibilities include developing strategic platform and Cloud migration plans with Regional Managers and Partner Managers, creating business-case-driven activation strategies, collaborating on deal acceleration and solution design, delivering enablement and thought leadership, and leading solution workshops. The aim is to shape Atlassian’s Partner ecosystem at scale through strategic leadership and cross-functional collaboration, promoting thought leadership and building go-to-market and packaged Atlassian Platform services with partners.
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Senior Partner Solutions Architect Role - Development Partners and Cloud Platform Team
Atlassian
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Unknown | Not specified | Unknown | Sales |
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Is remote?:Yes
1) Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity; this Senior Partner Solutions Architect role is remote but must be based in the United States.
2) The role reports to the Head of Partner Solutions - Americas, Enterprise Cloud, and collaborates with Partner Managers to accelerate partnerships and help the Atlassian practice thrive in a high-growth environment, including deal acceleration.
3) Atlassian prioritizes Cloud Enterprise and AI adoption, assisting enterprise customers in migrating to the Cloud through detailed discovery, assessment, planning, and testing before production migrations.
4) You will become an Atlassian Solutions Expert, lead Americas practice development with partners and SIs, design strategic platform and cloud migration plans, drive activation and co-sell initiatives, and provide strategic leadership, enablement, and thought leadership, while collaborating on deal acceleration and solution design.
5) You will also lead solution workshops and champion thought leadership with partners to promote the Atlassian platform and ecosystem.
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Senior Partner Solutions Architect Role - Development Partners and Cloud Platform Team
Atlassian
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Seattle
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian offers flexible work options and this Senior Partner Solutions Architect role is remote but must be located in the United States; it reports to the Head of Partner Solutions - Americas, Enterprise Cloud and works with Partner Managers to accelerate partnerships and ensure the Atlassian practice thrives beyond deal acceleration.
The role supports Atlassian’s mission to help customers compete and win in the digital economy, focusing on migrating enterprise customers to the Cloud and adopting AI, with complex projects including discovery, assessment, planning, and testing before production migration.
You will join a global team shaping the future of collaboration with Solutions Partners and System Integrators, playing a pivotal role in scaling Atlassian’s Partner ecosystem.
Responsibilities include becoming an Atlassian Solutions Expert, leading Americas practice development with partners and SIs, developing strategic migration plans, and delivering business-case–driven activation, deal acceleration, and customized solution design.
You will also provide strategic leadership, enablement and thought leadership, lead solution workshops, and champion partnerships to drive packaged platform services and go-to-market success across Atlassian’s ecosystem.
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Senior Manager, CSS Enablement
Atlassian
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Mountain View
United States |
Not specified | Unknown | Support |
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Is remote?:Yes
Atlassian offers flexible work options and hires globally via virtual processes, but this role requires the candidate to be in the Pacific Time Zone to support the team.
The position is Senior Manager, CSS Enablement, tasked with leading a CSS Enablement team of 6-8 FTEs and contractors and shaping the enablement strategy to empower CSS for scalable customer experiences.
You will oversee Enablement Partners and partner with CSS Leadership, Technical Program Managers, and cross-functional teams to drive organizational readiness, capability development, and operational excellence, including adopting new tools and systems.
You’ll define the CSS Enablement vision, align with company priorities, and build programs that boost performance, accelerate learning, and improve knowledge continuity across the org.
The ideal candidate combines people leadership, strategic vision, and learning enablement, with a proven ability to lead cross-functional initiatives, scale programs globally, and communicate progress and impact to executives while reducing silos.
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Senior Manager, CSS Enablement
Atlassian
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Seattle
United States |
Not specified | Unknown | Support |
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Is remote?:No
Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity; interviews and onboarding are virtual as part of a distributed-first approach, and this role requires being located in the Pacific Standard Timezone to coordinate with the team. The Senior Manager, CSS Enablement will lead a Customer Support & Success Enablement team of 6-8 FTEs and contractors, shaping the enablement strategy to equip CSS teams with tools, knowledge, and frameworks for delivering exceptional customer experiences at scale. They will oversee Enablement Partners and collaborate with CSS Leadership, Technical PMs, and cross-functional partners to drive organizational readiness, capability development, and operational excellence, including adopting new tools and systems to accelerate productivity. They will define the vision for CSS Enablement, ensure alignment with company priorities, and build programs that enhance performance, accelerate learning, and improve knowledge continuity across the organization. The ideal candidate brings strong people leadership, strategic vision, and learning enablement experience, with a proven track record of leading cross-functional initiatives, scaling programs globally, and developing teams in fast-paced environments, including establishing strategy, metrics/ROI, reducing silos, representing CSS in cross-functional forums, and communicating progress to executives.
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Senior Machine Learning Engineering Manager, Gen AI
Atlassian
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Unknown | Not specified | Unknown | Engineering |
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Is remote?:Yes
Atlassian lets employees work anywhere and hires globally where it has a legal entity, reflecting its mission to unleash the potential of every team. The company is investing deeply in GenAI products—combining retrieval-augmented generation, entity/user understanding, semantic search, and agentic interactions to transform how users discover and interact with information. They’re seeking a Senior Machine Learning Manager (M60) to lead an end-to-end GenAI product initiative, turning state-of-the-art LLM capabilities into intuitive, high-value user experiences. Responsibilities include owning end-to-end GenAI product development, defining system architecture across retrievers, rankers, orchestration layers, prompts, and feedback, and working with product and design to ensure fast, grounded experiences. The role also involves building and mentoring a cross-disciplinary team, driving strategy and execution, and partnering with platform/infra teams to scale inference, evaluate performance, integrate usage signals, and uphold data quality, grounding, and responsible AI.
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Senior Machine Learning Engineering Manager, Gen AI
Atlassian
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Seattle
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Atlassians can choose where to work—office, remote, or hybrid—and Atlassian hires in any country where it has a legal entity.
The company’s mission is to unleash the potential of every team, and it is investing deeply in GenAI products, including intelligent, conversational systems that combine retrieval-augmented generation, entity/user understanding, semantic search, and agentic interactions to redefine how information is discovered across the ecosystem.
They’re seeking a Senior Machine Learning Manager (M60) to lead a cross-functional initiative delivering end-to-end GenAI products and to turn state-of-the-art LLM capabilities into intuitive, high-value user experiences.
The role entails owning end-to-end GenAI product development, defining architecture across retrievers, rankers, orchestration layers, prompt templates, and feedback mechanisms, and partnering with product and design for fast, grounded experiences.
Additionally, the position involves building and mentoring a cross-disciplinary team, fostering E2E ownership, and driving strategy and execution—shaping the technical roadmap, scaling inference, integrating usage signals, and upholding data quality and responsible AI practices.
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Senior Engineering Manager - Trello
Atlassian
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Unknown | Not specified | Unknown | Engineering |
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Is remote?:Yes
Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to support family and personal goals. They hire globally in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. The future team, Confluence Databases, are organized, dynamically structured information collections that let teams define and reference relationships between work for cross-functional consistency and visibility. With Confluence databases, teams can create a library of information, view and track deliverables, and aggregate tools and links from inside and outside Confluence into a single, customizable view. The role focuses on inspiring innovation and operational excellence, owning the delivery of projects built with Node.js microservices and React, being the engineering voice in quarterly planning, building an open and trusting culture, and participating in hiring planning, budgeting, and technical/architectural decision-making.
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Senior Engineering Manager - Trello
Atlassian
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San Francisco
United States |
Not specified | Unknown | Engineering |
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Is remote?:No
Atlassian supports flexible work options—office, remote, or hybrid—and hires globally in any country with a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. Confluence Databases are organized, dynamically structured collections that let teams define relationships between work, enabling cross-functional consistency and visibility. They enable teams to build a library of information, view and track deliverables, and aggregate tools, links, and data from inside and outside Confluence into a single customizable view. The role focuses on inspiring innovation and operational excellence, owning the delivery of projects built with Node.js microservices and React, and serving as the engineering voice in quarterly planning. It also emphasizes building an open, trusting, mature culture, participating in hiring planning and budgeting, and collaborating on technical/architectural discussions to provide direction and drive decisions.
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Senior Director, Commercial Legal - Americas Region
Atlassian
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Unknown | Not specified | Unknown | Legal |
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Is remote?:Yes
Atlassian is seeking a talented attorney and experienced people manager to lead the Americas Enterprise Sales & International Operations Legal team within the Commercial & Global Business Operations Legal Team, advising regional and global sales leaders and shaping the cloud transformation. The role involves delivering practical, business-oriented legal advice on customer-facing commercial matters, managing U.S. public sector operations, and partnering with cross-functional leaders across Finance, Trust & Security, Product, Engineering, Marketing, and more, while driving compliance training and initiatives in the Americas. You will manage and develop a 14+ person team of commercial counsel and contract managers, oversee budgeting and external counsel, set OKRs and strategic priorities, and lead projects supporting cloud and AI transformation through roadmaps, change management, ROI measurement, and communications. The ideal candidate is a broad-based business attorney with substantial commercial/contract law experience, strong business acumen, excellent collaboration and leadership skills, adaptability to fast-paced environments, and a commitment to integrity and relationship-building. Requirements include 15+ years practicing law (8+ in-house, preferably at a multinational or listed company), 3+ years of management experience, deep knowledge of commercial/contract law in technology transactions, a JD and bar admission, and experience in matrixed/global teams, with additional benefit for IP, privacy, and data protection expertise.
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Senior Director, Commercial Legal - Americas Region
Atlassian
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New York
United States |
Not specified | Unknown | Legal |
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Is remote?:No
Atlassian is seeking a talented attorney and experienced people manager to lead the Americas-based Enterprise Sales & International Operations Legal team within the Commercial & Global Business Operations Legal Team, reporting to the Deputy General Counsel. The role serves as a trusted advisor to senior regional and global Sales leaders and collaborates across Legal and other business functions to accelerate customers’ journey to the cloud and drive innovative, scalable legal support for commercial activities. Key responsibilities include managing a 14+ person team of commercial counsel and contract managers, budgeting and external counsel coordination, and leading projects for the company’s cloud and AI transformation from ideation to ROI measurement and communication. The candidate should be a broad-based business attorney with strong collaboration, leadership, and communication skills, comfortable in a fast-paced, ambiguous environment, and able to influence stakeholders across Finance, Security, Product, Engineering, Marketing, and Sales. Requirements include 15+ years of legal practice with at least 8 years in-house (preferably for a multinational/publicly traded company), 3+ years of management experience, deep commercial/contract law experience in technology transactions, experience in a matrixed/global setting, a JD, and active bar admission in at least one state.
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Principal Customer Success Manager, Enterprise
Atlassian
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New York
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian offers flexible work locations (office, home, or hybrid) and hires wherever it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Principal Customer Success Manager in the Enterprise Segment helps customers realize value from Atlassian by delivering scalable methodologies that support product adoption, solution expansion, and long-term growth. The role involves building executive-level trusted advisor relationships, guiding complex customers across multiple products and practice areas, and engaging diverse customer profiles to drive adoption and expansion. Atlassian serves over 300,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value and teamwork to unite products into enterprise solutions. Key responsibilities include creating Customer Success Plans with regular check-ins and QBRs, navigating global implementations with partners, expanding adoption, mitigating churn with the account team, and acting as the Voice of the Customer to feed internal improvements.
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Principal Customer Success Manager, Enterprise
Atlassian
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Mountain View
United States |
Not specified | Unknown | Sales |
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Is remote?:Yes
Atlassian supports flexible work options—office, home, or a mix—hiring in any country with a legal entity, and uses virtual interviews and onboarding as part of its distributed-first model.
The Principal Customer Success Manager in the Enterprise Segment helps customers realize value from their Atlassian investment by delivering standard methodologies at scale to drive product adoption, solution expansion, and long-term growth.
This role involves building trusted advisor relationships, guiding complex enterprise customers through the Atlassian journey, and working across multiple products and executive-level/global teams to ensure successful adoption.
Atlassian serves over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, with a focus on value and a collaborative, team-oriented approach to creating enterprise solutions.
Key responsibilities include developing customer success plans with regular check-ins and QBRs, navigating complex implementations with global partners, driving adoption and change management, mitigating churn with the account team and Account Associate, and acting as the Voice of the Customer for internal feedback.
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Principal Customer Success Manager, Enterprise
Atlassian
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Austin
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian offers flexible work locations worldwide, with interviews and onboarding conducted virtually as part of its distributed-first model. They are seeking a Principal Customer Success Manager in the Enterprise Segment to help customers realize value from Atlassian investments by delivering scalable methodologies for product adoption, solution expansion, and long-term growth. The role involves building trusted executive-level relationships, guiding complex enterprise customers across multiple products and partners to ensure sustained value throughout the customer lifecycle. The CSM will develop customer success plans, lead regular check-ins and quarterly business reviews, drive adoption strategies for high-value accounts, and mitigate churn in collaboration with the account team. The team serves over 300,000 customers—including NASA, IBM, HubSpot, Samsung, and Coca-Cola—and the CSM acts as the Voice of the Customer to provide internal feedback to better serve strategic customers.
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Principal Customer Success Manager, Enterprise
Atlassian
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San Francisco
United States |
Not specified | Unknown | Sales |
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Is remote?:No
Atlassian offers flexible work options (office, home, or hybrid) with a distributed-first model, and interviews and onboarding are conducted virtually; they hire in any country where the company has a legal entity. The Principal Customer Success Manager in the Enterprise Segment helps customers realize value from their Atlassian investment by delivering scalable methodologies that drive product adoption, solution expansion, and long-term growth across user bases. The role involves building trusted relationships with executives, guiding complex enterprise deployments, and developing Customer Success Plans with regular check-ins and QBRs, while coordinating with the Account Team and partners to realize value across the customer journey. The candidate should have SaaS experience, navigate multi-partner implementations, stay current on Atlassian products to discuss relevant features, and create adoption strategies to accelerate change and expand high-value footprints while mitigating churn. They also act as the Voice of the Customer, providing internal feedback to improve services for strategic customers as Atlassian serves over 300,000 organizations including NASA, IBM, HubSpot, Samsung, and Coca-Cola.
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Online Marketing Manager, Paid Search
Atlassian
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Unknown | Not specified | Unknown | Marketing |
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Is remote?:Yes
Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires globally where there is a legal entity, with virtual interviews and onboarding as part of being distributed-first. The Marketing organization aims to tell Atlassian’s story and drive demand, with the Paid Marketing Team focusing on campaigns to attract new audiences and customers and collaborating with Product, Analytics, Design, and Engineering. Atlassian is seeking a Paid Search Manager to accelerate growth of the paid search channel, thriving in a dynamic, data-driven environment and using data to inform decisions. The role is hands-on, responsible for launching, managing, and scaling paid search campaigns, developing innovative SEM strategies, and analyzing performance to optimize ROI with deep reporting on bids, devices, audiences, geo, and creative, while managing a multi-million dollar budget and coordinating with external agencies. Additional duties include processing trademark whitelisting requests and submitting competitor trademark violations when necessary, as well as submitting and managing project requests with cross-functional teams.
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Online Marketing Manager, Paid Search
Atlassian
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Unknown | Not specified | Unknown | Marketing |
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Is remote?:Yes
Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first culture. The role sits in the Marketing team’s Paid Marketing unit, focused on paid search to drive user acquisition, and collaborates cross-functionally with Product, Analytics, Design, and Engineering, reporting to the Performance Marketing Team Lead, Search & Review Sites. The Paid Search Manager will be hands-on, launching, managing, and scaling paid search campaigns using a data-first approach to inform decisions and maximize ROI. They will develop innovative SEM strategies, conduct ongoing testing, optimize keywords, bidding, and ad copy, and analyze/report performance data across bids, devices, audiences, geos, demos, and creative. Additional duties include managing a multi-million dollar budget, coordinating with external agencies, processing trademark whitelisting requests for partnerships, submitting competitor trademark violations when necessary, and submitting and managing cross-functional project requests.
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Lead User Researcher
Atlassian
|
Austin
United States |
Not specified | Unknown | Analytics & Data Science |
|
Is remote?:No
1) Atlassian lets employees choose where they work, including office, remote, or a hybrid arrangement.
2) This flexibility gives Atlassians greater control over family, personal goals, and other priorities.
3) The company can hire people in any country where it has a legal entity.
4) Interviews and onboarding are conducted virtually as part of being a distributed-first organization.
5) The content includes a placeholder for inserting a job description: [[INSERT JOB DESCRIPTION HERE]].
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Lead User Researcher
Atlassian
|
Seattle
United States |
Not specified | Unknown | Analytics & Data Science |
|
Is remote?:No
Atlassians can choose to work in an office, from home, or a combination.
This flexibility helps them support family, personal goals, and other priorities.
The company can hire people in any country where it has a legal entity.
Interviews and onboarding are conducted virtually as part of being a distributed-first company.
The text includes a placeholder for inserting a job description.
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Lead User Researcher
Atlassian
|
Mountain View
United States |
Not specified | Unknown | Analytics & Data Science |
|
Is remote?:Yes
Atlassians can choose to work from an office, from home, or in a hybrid arrangement.
That flexibility lets them better support their family, personal goals, and other priorities.
We hire people in any country where Atlassian has a legal entity.
Interviews and onboarding are conducted virtually, reflecting a distributed-first approach.
There is a placeholder for a job description inserted as [[INSERT JOB DESCRIPTION HERE]].
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Lead User Researcher
Atlassian
|
Unknown | Not specified | Unknown | Analytics & Data Science |
|
Is remote?:Yes
At Atlassian, employees can choose to work in an office, from home, or in a hybrid arrangement. This flexibility gives Atlassians greater control over supporting their family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. Interviews and onboarding are conducted virtually as part of its distributed-first culture. The text includes a placeholder for inserting the job description.
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Lead User Researcher
Atlassian
|
San Francisco
United States |
Not specified | Unknown | Analytics & Data Science |
|
Is remote?:No
Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement. This flexibility helps Atlassians better manage family responsibilities, personal goals, and other priorities. The company hires talent in any country where it maintains a legal entity. Interviews and onboarding are conducted virtually as part of its distributed-first approach. The text includes a placeholder [[INSERT JOB DESCRIPTION HERE]] for adding a specific job description.
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Content Studio Production Intern
Atlassian
|
Unknown | Not specified | Full-Time | Marketing |
|
Is remote?:Yes
Atlassian offers flexible work options, allowing employees to work in the office, from home, or in a hybrid arrangement.
Such flexibility gives Atlassians greater control to support family, personal goals, and other priorities.
Atlassian can hire people in any country where it has a legal entity.
Interviews and onboarding are conducted virtually as part of being a distributed-first company.
The job description will be updated prior to going live.
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Content Studio Production Intern
Atlassian
|
San Francisco
United States |
Not specified | Full-Time | Marketing |
|
Is remote?:No
Atlassians can choose where they work—office, home, or a mix of both. This flexibility helps them support their family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company. This job description will be updated prior to going live.
|
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Account Executive, Mid-Market Pacific Northwest
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian enables a distributed-first work model where employees can choose office, remote, or hybrid work, with virtual interviews and onboarding, and they can hire anywhere with a legal entity.
Atlassian's suite—Jira Software, Confluence, and Jira Service Management—helps teams organize, discuss, and complete work, and is trusted by the Fortune 500 and many other organizations including NASA, Audi, Kiva, Deutsche Bank, and Dropbox.
The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering.
All responsibilities are performed in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, as part of guiding Atlassian deployments at scale and upholding Atlassian values.
In this role you will build territory or named-account plans, execute strategic sales plans, develop executive relationships, negotiate contracts, forecast accurately, stay aware of industry trends, travel as needed, and serve as the main point of contact while working across functions to win complex sales cycles.
|
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Account Executive, Mid-Market Pacific Northwest
Atlassian
|
Seattle
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work locations (office, home, or hybrid), a distributed-first approach, and global hiring with virtual interviews and onboarding to support personal goals and family priorities. Atlassian's products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work and are used by the Fortune 500 and many companies worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid‑Market sales team manages a portfolio of mid‑sized customers, identifies cloud‑first sales opportunities and cross‑sell or user‑expansion opportunities, nurtures relationships, and aims to achieve revenue targets while advocating for customers to inform product and engineering. They collaborate closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide Atlassian deployments at scale and to embody Atlassian values in their sales model. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, building executive relationships, understanding client needs, proposing solutions, negotiating contracts, providing forecasting, staying current on industry trends, and coordinating cross‑functional strategy plays for complex sales cycles, with travel as needed.
|
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Senior Support Engineer - Korean Speaking
Atlassian
|
Seoul
South Korea |
Not specified | Unknown | Support |
|
Is remote?:No
Atlassian offers flexible work options (office, home, or hybrid) with hiring possible in any country with a legal entity, but this role requires being based in South Korea and working KST hours, and requires fluency in Korean and English. The role involves owning, troubleshooting, and solving customer technical issues using best practices, root cause analysis, collaboration, and cross-team transparency, and escalating issues per SOP with updates via tickets, calls, and screen shares. You’ll be the escalation point person, leveraging soft skills and subject-matter expertise to resolve issues, reviewing cases to identify trends, creating action plans for support engineers, and guiding continuous improvement projects. You’ll understand customer use cases, advocate for their needs to influence feature requests and bug fixes, and create and review knowledge articles, SOPs, and documentation for end users and the global support team, while quickly ramping on new technologies for a customer-facing environment. Additional duties include collaborating with diverse teams to share best practices and Atlassian values, occasional weekend shifts, guiding customers and partners to migrate from On-prem to Cloud, coordinating with support teams across regions and functions for migration outcomes, and participating in release readiness activities.
|
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|
Senior Solution Consultant for Enterprise Strategy & Planning
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity to help employees balance family and personal goals. The Atlassian Advisory Services team is a globally distributed group of solutions consultants who assist enterprise organizations with complex challenges and maximize the value of their Atlassian investments. They’re hiring a non-managerial Solution Consultant with an Enterprise Strategy & Planning focus to join Advisory Services Delivery, working with Engagement Managers to deliver technical guidance and drive customer outcomes. Responsibilities include creating technical solutions and prescriptive guidance, staying current on capabilities, guiding implementation and adoption, mapping solution journeys, driving cross-team value, identifying expansion opportunities, and traveling up to 30%. The ideal candidate has extensive SaaS experience, enterprise-facing roles, expertise in Enterprise Success & Planning, experience supporting the Atlassian ecosystem lifecycle, and comfort presenting to technical teams; cross-team collaboration and Atlassian cloud migration experience are pluses.
|
||||||
|
|
Senior Solution Consultant for Enterprise Strategy & Planning
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible work locations and hires globally in countries where we have a legal entity, giving employees control over family and personal goals.
We’re hiring a Solution Consultant with an Enterprise Strategy & Planning focus to join the Advisory Services Delivery team; this is not a managerial role.
The role involves creating technical solutions and prescriptive guidance for direct customer engagements, staying up-to-date on capabilities, and guiding implementation to ensure successful adoption.
You’ll partner with Engagement Managers and internal teams to map solution-specific journeys, drive value, promote expansion opportunities, and help customers realize their Atlassian investment.
Desired background includes extensive SaaS enterprise experience, ability to demonstrate and support Atlassian products, and comfort working with customer technical teams, with optional experience in cross-team projects, large customers, and cloud migrations.
|
||||||
|
|
Senior Solution Consultant- Enterprise Strategy and Planning
Atlassian
|
Germany | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian hires in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Advisory Services team is globally distributed and partners with Atlassian’s largest strategic and enterprise customers to address complex business challenges and help them realize value from their Atlassian investments. The Senior Solution Consultant (Enterprise Strategy and Planning) is an individual contributor role, an expert in Atlassian products and operating-model practices, delivering strategic guidance at scale to maximize value and expand the technology’s reach to new use cases. The Advisory Services team serves over 250,000 customers (including Air France, Airbus, Hubspot, Samsung, and Amadeus) and emphasizes teamwork, customer value, and collaboration across product and GTM to deliver enterprise-scale cloud and AI solutions. Key duties include leading discovery workshops on strategic alignment, portfolio management, and OKRs adoption; mapping operating models to Atlassian capabilities; driving implementation, enablement, and change management; creating technical content; acting as a trusted advisor to senior stakeholders; guiding customers in leveraging the Rovo platform, automation, no-code Agents, and Forge, with up to 30% travel.
|
||||||
|
|
Senior Solution Consultant- Enterprise Strategy and Planning
Atlassian
|
Amsterdam
Netherlands |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian hires people in any country where it has a legal entity and supports remote or in-office work, with interviews and onboarding conducted virtually as part of its distributed-first approach.
The role is Senior Solution Consultant with an Enterprise Strategy and Planning focus in the Advisory Services Delivery team, an individual-contributor position that delivers strategic guidance to drive value realisation for clients who purchase Advisory Services.
The global Advisory Services team serves over 250,000 customers—including Air France, Airbus, HubSpot, Samsung, and Amadeus—and co-designs enterprise solutions that maximise outcomes and Atlassian investments, guided by a 'play as a team' culture.
You will lead discovery workshops on enterprise-grade Strategic Alignment, Portfolio Management, and OKR adoption; design enterprise solutions mapping customer operating models to Atlassian product capabilities (SAFe, Lean Portfolio Management, and hybrid scaled agile methods); drive implementation, enablement, and change management; and develop prescriptive guidance to support customer outcomes.
The role involves collaborating with product and GTM teams to influence innovation, guiding customers to use Atlassian’s Rovo platform, automation, no-code Agents, and Forge, and traveling up to 30% of the time for internal and customer-facing events.
|
||||||
|
|
Senior Solution Consultant- Enterprise Strategy and Planning
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
- Atlassian hires globally in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach.
- The Advisory Services team is a globally distributed group of Atlassian experts that partners with large strategic and enterprise customers to realize value from their Atlassian investments.
- They are hiring a Senior Solution Consultant with an Enterprise Strategy and Planning focus as an individual contributor (not a manager) to deliver guidance, operating model design, and value realization for clients.
- Responsibilities include leading discovery workshops, mapping customer operating models to Atlassian capabilities, driving the adoption of enterprise planning tools, developing prescriptive guidance, and serving as a trusted advisor to senior stakeholders while collaborating with other Advisory Services peers.
- The role involves travel up to 30% for internal and customer-facing events, with emphasis on enterprise agility, transformation, cloud and AI, and leveraging Atlassian platforms like Rovo, automation, no-code Agents, and Forge to maximize business value and showcase customer successes.
|
||||||
|
|
Senior Solution Consultant- Enterprise Strategy and Planning
Atlassian
|
Paris
France |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian hires people in any country where it has a legal entity and supports remote or in-office work, with interviews and onboarding conducted virtually as part of its distributed-first approach.
- The Advisory Services team is a globally distributed group of Atlassian experts that helps large strategic and enterprise organizations realize value from their Atlassian investments.
- They are hiring a Senior Solution Consultant with an Enterprise Strategy and Planning focus as an individual contributor (not managerial) to deliver guidance, align operating models with business needs, and expand Atlassian’s reach.
- Responsibilities include leading discovery workshops, designing enterprise solutions mapped to product capabilities, driving implementation and adoption of enterprise strategy tools, and developing prescriptive guidance to support outcomes in Atlassian solution areas.
- The role involves acting as a trusted advisor to senior stakeholders, collaborating with product and GTM teams, guiding customers on the Rovo platform, automation, no-code Agents, and Forge, and traveling up to 30% for internal and customer events.
|
||||||
|
|
Senior Backend Software Engineer
Atlassian
|
Poland | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassian supports flexible work options, allowing employees to choose an office, remote, or hybrid setup, with interviews and onboarding conducted virtually as part of their distributed-first approach. The role is fully remote but requires the candidate to be located in Poland, and they’re seeking a Senior Backend Software Engineer to deliver creative improvements for their engineering teams. The organization aims to build a 100-year company with a world-class engineering team of empowered squads equipped with the tools and infrastructure to do their best work. Engineering operates as a unified R&D effort, prioritizing initiatives that help customers move to the cloud while continuing to deliver value across Jira, Confluence, Trello, and Bitbucket. They’re looking for people who want to write the future and believe that much more can be achieved together.
|
||||||
|
|
Senior Backend Software Engineer
Atlassian
|
Poland | Not specified | Unknown | Engineering |
|
Is remote?:Yes
- Atlassians can choose where to work—office, home, or a hybrid arrangement—to better support personal goals and priorities.
- Interviews and onboarding are conducted virtually as part of a distributed-first approach, and the Senior Backend Software Engineer role is fully remote but located in Poland.
- The role is to join a team focused on delivering creative improvements for engineering teams.
- The company aims to become a 100-year organization with a world-class, empowered engineering culture within a unified R&D team that enables engineers to do their best work.
- Engineering priorities include moving customers to the cloud while continuing to deliver value across Jira, Confluence, Trello, and Bitbucket, and they seek people who want to write the future and accomplish more together.
|
||||||
|
|
Senior Backend Software Engineer
Atlassian
|
Unknown | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassian lets employees choose where to work—office, from home, or a mix—giving them more control over family, personal goals, and priorities.
All interviews and onboarding are conducted virtually as part of their distributed-first approach.
The Senior Backend Software Engineer role is fully remote but must be located in Poland, focusing on delivering improvements for engineering teams.
The company envisions a 100-year future with a world-class, empowered engineering organization within a unified R&D team, prioritizing cloud migration and value across Jira, Confluence, Trello, and Bitbucket.
They seek people who want to write the future and achieve more together.
|
||||||
|
|
Senior Backend Software Engineer
Atlassian
|
Gdansk
Poland |
Not specified | Unknown | Engineering |
|
Is remote?:No
Atlassian offers flexible work options (office, remote, or hybrid) so employees can balance family, personal goals, and priorities. Interviews and onboarding are conducted virtually as part of their distributed-first approach. The role is a fully remote Senior Backend Software Engineer position, but candidates must be located in Poland. The company aims to become a 100-year organization with empowered, world-class engineering teams and a unified R&D effort prioritizing cloud migration across Jira, Confluence, Trello, and Bitbucket. They are looking for people who want to write the future and believe in achieving more together.
|
||||||
|
|
Sales Development Representative, Strategic DACH (German-speaking)
Atlassian
|
Poland | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassians can work from the office, home, or a mix, and interviews and onboarding are virtual, with hiring allowed in any country where the company has a legal entity.
This particular role requires you to be located in the UK, Netherlands, or Poland to enable effective collaboration.
Our Sales Development Representatives partner with Enterprise Account Executives to build and manage a pipeline for strategic customers, working in close coordination with Sales Operations and Marketing and reporting to a Sales Development Manager.
Key responsibilities include meeting setting, outbound prospecting, quota attainment, and delivering value-driven messaging across email, social, video, and calls to drive pipeline and customer delight.
You’ll also engage in strategic planning, market analysis, relationship mapping across complex global accounts, develop an in-depth understanding of customer goals and challenges, and utilize tools like SFDC, Gong, Outreach, and LinkedIn Navigator.
|
||||||
|
|
Sales Development Representative, Strategic DACH (German-speaking)
Atlassian
|
Gdansk
Poland |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible work options (office, home, or a mix) with a distributed-first approach, virtual interviews and onboarding, and hires in any country where it has a legal entity; however, this specific role requires being located in the UK, Netherlands, or Poland.
The Sales Development Representative partners with Enterprise Account Executives to build the sales pipeline for strategic customers, in close coordination with Sales Operations and Marketing, and reports to a Sales Development Manager.
Key responsibilities include meeting setting, outbound prospecting, conversion, quota attainment, collecting feedback, and maintaining customer obsession for large customers, while collaborating with Enterprise sales, marketing, partner, and operations teams.
They must be customer-focused and organized, skilled at navigating objections with value-driven messaging, and adept at prospecting via email, social, video, and calling to delight customers and build pipeline with Enterprise AEs and Marketing.
The role also involves strategic planning and execution, market analysis to identify trends, relationship management across global/complex accounts, deep understanding of customers’ goals and challenges to add value, and using tools like SFDC, Gong, Outreach, and LinkedIn Navigator.
|
||||||
|
|
Sales Development Representative, Strategic DACH (German-speaking)
Atlassian
|
United Kingdom | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassians have flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first approach, and they can be hired globally where there is a legal entity.
To help teams work effectively, this role requires you to be located in the UK, Netherlands, or Poland.
The Sales Development Representatives partner with Enterprise Account Executives to build and manage the sales pipeline for strategic customers, in coordination with Sales Operations and Marketing, and they report to a Sales Development Manager.
Responsibilities include meeting setting, outbound prospecting, conversion, quota attainment, feedback, and customer obsession for large accounts, plus collaboration with Enterprise sales, marketing, partners, and operations, using value-driven messaging via email, social, video, and calling, as well as strategic planning, market analysis, and pipeline development with Enterprise AEs and Marketing.
They will develop a deep understanding of customers’ organizations and goals to add value, manage relationships across global/complex accounts, and utilize tools such as SFDC, Gong, Outreach, and LinkedIn Navigator.
|
||||||
|
|
Sales Development Representative, Strategic DACH (German-speaking)
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassians have flexible work options (office, home, or a hybrid) and the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of being distributed-first; however, this role requires you to be located in the UK, the Netherlands, or Poland. The Sales Development Representatives partner with Enterprise Account Executives to build and nurture the sales pipeline for strategic customers, in close coordination with Sales Operations and Marketing, and report to a Sales Development Manager. You’ll be accountable for meeting setting, outbound prospecting, conversion, quota attainment, feedback, and customer obsession for our largest customers, while collaborating with Enterprise sales, marketing, partner and operations teams. You are customer-focused, organized, and adept at navigating objections through value-driven messaging, and you excel at prospecting using value-driven messaging across email, social, video, and calling. You will build the pipeline with Enterprise Account Executives and Marketing, develop long-term sales strategies aligned with company goals, conduct market research to identify trends and opportunities, manage relationships with key clients across global or complex accounts, develop an in-depth understanding of customers’ organizations and goals, and work with SFDC, Gong, Outreach and LinkedIn Navigator.
|
||||||
|
|
Sales Development Representative, Strategic DACH (German-speaking)
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassians have flexible work options—office, home, or hybrid—and we hire in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company, though this role must be located in the UK, Netherlands, or Poland. The role of Sales Development Representative is to partner with Enterprise Account Executives to build a pipeline for Strategic customers and coordinate closely with Sales Operations and Marketing, reporting to a Sales Development Manager. What you'll do includes meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining customer obsession for our largest customers, along with collaboration with Enterprise sales, marketing, partner and operations teams. You will be great at prospecting using value-driven messaging personalized to delight customers through email, social, video, and calling, and will build the pipeline in partnership with Enterprise AEs and Marketing teams, plus strategic planning and execution aligned with company goals. You will conduct market analysis to identify trends and opportunities, manage relationships and mapping across global/complex accounts, develop an in-depth understanding of customer organizations and goals to add value, and use tools like SFDC, Gong, Outreach, and LinkedIn Navigator.
|
||||||
|
|
Sales Development Representative, Strategic DACH (German-speaking)
Atlassian
|
Amsterdam
Netherlands |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassians have flexibility in where they work—office, home, or a mix—and can hire in any country where we have a legal entity; interviews and onboarding are virtual as part of our distributed-first approach. The role requires you to be located in the UK, Netherlands, or Poland to help our teams work together effectively. Our Sales Development Representatives partner with Enterprise Account Executives to build a pipeline for our strategic customers, in tight coordination with Sales Operations and Marketing, and you will report to a Sales Development Manager. You will be accountable for meeting setting, outbound prospecting, quota attainment, customer obsession, and collaborating with Enterprise sales, marketing, partner and operations teams, using value-driven messaging across email, social, video, and calling to delight customers. You will also engage in strategic planning and market analysis, manage relationships across global/complex accounts, develop an in-depth understanding of customers’ organizations and goals to add value, and use SFDC, Gong, Outreach, and LinkedIn Navigator.
|
||||||
|
|
Retention & Expansion Manager, Mid Market UKI & Nordics
Atlassian
|
United Kingdom | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian lets employees choose where they work, whether in an office, from home, or a combination.
This flexibility gives employees more control over supporting their family, personal goals, and other priorities.
Atlassian can hire people in any country where it has a legal entity.
The text includes a placeholder tag [[INSERT JOB DESCRIPTION HERE]] for the job description.
Overall, the message emphasizes flexible work options and a broad geographic hiring reach.
|
||||||
|
|
Retention & Expansion Manager, Mid Market UKI & Nordics
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian allows employees to choose their work location, whether in an office, from home, or a combination of the two. This flexibility gives Atlassians more control over balancing family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder indicating that a job description would be inserted there. Overall, the message emphasizes flexible work arrangements and global hiring eligibility.
|
||||||
|
|
Retention & Expansion Manager, Mid Market UKI & Nordics
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian allows employees to choose their work location—office, home, or a hybrid mix.
This flexibility gives Atlassians more control over supporting family needs, personal goals, and other priorities.
The company can hire people in any country where it has a legal entity.
The text includes a placeholder for inserting a job description ([[INSERT JOB DESCRIPTION HERE]]).
Overall, it emphasizes flexible work arrangements and broad international hiring, with further job details to follow.
|
||||||
|
|
Retention & Expansion Manager, Mid Market UKI & Nordics
Atlassian
|
Amsterdam
Netherlands |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian lets employees choose where they work—office, home, or a mix.
This approach gives Atlassians more control over supporting their family, personal goals, and priorities.
The company can hire people in any country where it has a legal entity.
The text includes a placeholder: [[INSERT JOB DESCRIPTION HERE]].
Overall, the message emphasizes flexible work options and global hiring possibilities.
|
||||||
|
|
Principal Enterprise Architect
Atlassian
|
United Kingdom | Not specified | Full-Time | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company, and for this role it is fully remote but requires you to be located in the UK. The role described is the Enterprise Technical Architect, a principal enterprise or technical leader responsible for defining, designing, and guiding solutions for Atlassian customers. This role partners with business and technology stakeholders to ensure solutions are scalable, secure, and aligned with organizational strategy, and it drives Atlassian product vision, mentors teams, and represents the organization in high-impact customer and industry engagements. Responsibilities include strategic solution design for large-scale environments, providing technical leadership and governance to ensure security, compliance, and best practices, and cross-functional collaboration to drive cohesive architecture. Additional duties include staying current with industry trends, fostering innovation, advocating for customers, producing clear documentation and architecture diagrams, and mentoring junior architects and engineers to foster technical excellence.
|
||||||
|
|
Principal Enterprise Architect
Atlassian
|
London
United Kingdom |
Not specified | Full-Time | Sales |
|
Is remote?:No
Atlassian supports flexible work options—office, home, or hybrid—and interviews and onboarding are conducted virtually as part of a distributed-first approach; this role is fully remote but must be located in the UK, and Atlassian hires in any country where it has a legal entity. The Enterprise Technical Architect is a principal enterprise/technical leader responsible for defining, designing, and guiding scalable and secure solutions for Atlassian customers, partnering with business and technology stakeholders to ensure alignment with strategy, driving product vision, mentoring teams, and representing the organization in high-impact customer and industry engagements. Strategic Solution Design involves architecting end-to-end technical solutions for large-scale enterprise environments, ensuring alignment with business goals and technology strategy. The role provides technical leadership and mentorship, engages with business leaders, product managers, and customers to translate requirements, stays current with industry trends, and drives adoption of new technologies, while also governing for regulatory, security, and compliance requirements and promoting cross-functional consistency. Additional duties include customer advocacy, producing clear technical documentation and architecture diagrams for diverse audiences, and coaching junior architects and engineers to foster technical excellence and continuous improvement.
|
||||||
|
|
Mid-Market Sales Manager, UK
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassians can choose where they work—office, home, or a mix—giving them more control over personal priorities.
The company is hiring a 1st line Sales Manager who reports to the EMEA Mid-Market Sales leader to oversee a UK mid-market sales team of 6–8 sellers focused on acquiring and managing UK customers.
The role involves building a UK-focused sales organization, developing customized mid-market sales strategies to foster long-term relationships with key accounts, and driving revenue targets in the UK market.
You will lead, mentor, recruit and onboard new Account Executives, set performance goals, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve processes and customer satisfaction.
You will analyze sales data and market trends, conduct regular performance evaluations, stay informed about industry trends and competitors, and contribute to developing future sales leaders.
|
||||||
|
|
Mid-Market Sales Manager, UK
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work options—office, home, or hybrid—to support personal priorities.
They are hiring a 1st line Sales Manager for the UK Mid-Market, reporting to the EMEA Mid-Market Sales leader, overseeing 6-8 Mid-Market sellers.
The role focuses on developing and implementing UK Mid-Market sales strategies, building long-term relationships with key accounts, and hitting revenue targets.
It includes recruiting and developing talent, bridging capability gaps, and contributing to future sales leaders.
Key responsibilities include leading the team, setting goals, onboarding new Account Executives, collaborating with internal teams to improve processes and satisfaction, analyzing sales data and market trends, providing performance feedback, and staying informed on industry dynamics.
|
||||||
|
|
Fullstack Engineer
Atlassian
|
Poland | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassian supports flexible work arrangements and globally hires with virtual interviews and onboarding as part of a distributed-first approach, but this role requires you to be located in Poland and can be performed remotely or onsite in the Gdańsk office, with the option to work remotely worldwide for up to 90 days per year. We’re looking for a Full Stack Software Engineer to join Jira Align, focused on delivering creative improvements for engineering teams. You will be a key contributor to Jira Align, which aims to simplify software at scale by bringing business and software development together in one intuitive solution, working with colleagues around the globe. You’ll be part of a team building and supporting a product used by many Fortune 500 companies, focused on enterprise-scale features with performance, scalability, and security. Responsibilities include building REST APIs, customer-facing React components, configuring monitoring for backend services, building CI/CD pipelines, integrating with our content management system, and delivering reliable features.
|
||||||
|
|
Fullstack Engineer
Atlassian
|
Gdansk
Poland |
Not specified | Unknown | Engineering |
|
Is remote?:No
- Atlassian offers flexible, distributed-first work options and hires worldwide where they have a legal entity, with interviews and onboarding conducted virtually.
- The role requires you to be located in Poland, with the option to work remotely or onsite in the Gdańsk office, and a maximum of 90 days per year of remote work from outside Poland.
- They’re seeking a Full Stack Software Engineer to join Jira Align, collaborating with global teammates to deliver solutions that simplify software at scale for Fortune 500 customers.
- The team emphasizes building an empowered engineering organization that rapidly iterates, focusing on performance, scalability, and security to improve the customer experience.
- Responsibilities include building REST APIs, customer-facing React components, backend monitoring, CI/CD pipelines, CMS integrations, and delivering reliable features and services.
|
||||||
|
|
Frontend Software Engineer
Atlassian
|
Poland | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassian offers flexible, distributed-first work options with virtual interviews and onboarding, and this role is fully remote but located in Poland.
They’re looking for a Frontend Software Engineer focused on delivering creative improvements for their engineering teams.
You’ll join a unified R&D team that prioritizes cloud migration initiatives and aims to bring ongoing value to customers across Jira, Confluence, Trello, and Bitbucket.
In this role you’ll build and ship features daily in a highly scalable, cross-geo distributed environment; work in an open, collaborative setting with engineers, architects, product managers, and designers; review code with best practices for readability, testing, reliability, security, and performance; mentor teammates; and ensure full visibility, error reporting, and monitoring of high-performing backend services.
You’ll participate in Agile software development rituals and report directly to your Engineering Manager.
|
||||||
|
|
Frontend Software Engineer
Atlassian
|
Gdansk
Poland |
Not specified | Unknown | Engineering |
|
Is remote?:No
Atlassian supports flexible work arrangements (office, home, or hybrid) and conducts virtual interviews and onboarding as part of its distributed-first approach; the Frontend Software Engineer role is fully remote but must be located in Poland. You’ll join a unified R&D team aiming to build a 100-year company and help drive cloud migration while delivering value across Jira, Confluence, Trello, and Bitbucket. In this role, you will build and ship features daily in a highly scalable, cross-geo environment, collaborate with engineers, architects, product managers, and designers, and review code with best practices for readability, testing, documentation, reliability, security, and performance. You will mentor teammates, ensure visibility and monitoring of high-performing backend services, and participate in Agile processes such as daily stand-ups, sprint planning, retrospectives, and show-and-tell demos. You will report directly to your Engineering Manager.
|
||||||
|
|
Deal Desk Finance Manager, EMEA
Atlassian
|
Amsterdam
Netherlands |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid setup to support personal priorities. They can hire in any country with a legal entity, but this role must be located in the UK or the Netherlands, and relocation support is not provided. The role supports the FP&A Deal Desk by providing financial analysis and insights for complex deal structures. It requires collaboration with sales, legal, and finance to align deal terms and financial implications, and involves developing pricing strategies and financial models to meet business objectives. Additionally, the role involves analyzing deal performance, offering improvement recommendations, ensuring compliance with financial policies, and supporting audit processes.
|
||||||
|
|
Deal Desk Finance Manager, EMEA
Atlassian
|
United Kingdom | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work locations, allowing employees to work in an office, from home, or a combination to support personal goals and priorities. The company can hire in any country with a legal entity, but this particular role requires you to be located in the UK or the Netherlands, and relocation support is not provided. The role supports the FP&A Deal Desk by providing financial analysis and insights for complex deal structures. It involves collaborating with sales, legal, and finance to align deal terms and financial implications, and developing pricing strategies and financial models to meet business objectives. It also entails analyzing deal performance, recommending improvements, and ensuring compliance with financial policies while supporting audit processes.
|
||||||
|
|
Deal Desk Finance Manager, EMEA
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian allows flexible work locations—office, remote, or hybrid—to help employees balance family, personal goals, and other priorities. The company can hire in any country where it has a legal entity, but this role requires being located in the UK or the Netherlands and does not offer relocation support. The role supports the FP&A Deal Desk by providing financial analysis and insights for complex deal structures. It collaborates with sales, legal, and finance teams to ensure alignment on deal terms and financial implications, and it develops pricing strategies and financial models to meet business objectives. It analyzes deal performance, provides improvement recommendations, and ensures compliance with financial policies while supporting audit processes.
|
||||||
|
|
Deal Desk Finance Manager, EMEA
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassians can choose where they work—office, home, or a hybrid arrangement. This flexibility helps them support family, personal goals, and other priorities. Atlassian can hire people in any country where we have a legal entity, but this role requires you to be located in the UK or the Netherlands. We don’t offer relocation support for this role. The role involves supporting the FP&A Deal Desk with financial analysis and insights for complex deal structures, collaborating with sales, legal, and finance to align on terms and financial implications, developing pricing strategies and financial models, analyzing deal performance and providing improvements, and ensuring compliance with policies and supporting audit processes.
|
||||||
|
|
Cloud Support Engineer
Atlassian
|
Unknown | Not specified | Unknown | Support |
|
Is remote?:Yes
- Atlassian offers flexible work options and global hiring wherever they have a legal entity, embracing a distributed-first approach.
- Interviews and onboarding are conducted virtually.
- They are looking for a Technical Support Engineer to support customers in Japan and to enhance the company's support capabilities, capacity, and quality.
- The role includes triage, root cause analysis, debugging, and solving across multiple Atlassian products, aiming to deliver a consistent, high-quality customer experience and grow the customer base.
- New hires will receive onboarding to become specialists in one or more products and related system and network technologies.
|
||||||
|
|
Cloud Support Engineer
Atlassian
|
Yokohama
Japan |
Not specified | Unknown | Support |
|
Is remote?:No
Atlassian supports flexible work locations—office, home, or a hybrid—and hires globally where they have a legal entity, with virtual interviews and onboarding as part of being distributed-first. They are seeking a Technical Support Engineer to join a growing Japan-focused team to improve support capabilities, capacity, and quality for customers in Japan. The role aims to provide a consistent, high-quality customer experience, bring new support methodologies to Atlassian, and build a broad, loyal customer base for Atlassian products and brand. Responsibilities include triage, root-cause analysis, debugging, and solving across one-to-many Atlassian products. New hires receive onboarding training to become specialists in one or more products, system technologies, and network technologies.
|
||||||
|
|
Champion Programs Manager, Success Champions - EMEA/APAC
Atlassian
|
Unknown | Not specified | Unknown | Marketing |
|
Is remote?:Yes
Atlassian offers flexible work options (office, remote, or hybrid) and can hire anywhere with a legal entity, but this particular role is based in Poland only. The Atlassian Champion Programs Team develops recognition and engagement initiatives for Champions, with two tracks: Community Champions and Success Champions. The Champion Programs Manager role focuses on the Success Champions track in the EMEA and APAC regions, partnering with leadership to plan and execute engagement initiatives to drive growth across the funnel, including product adoption, satisfaction, and expansion in Strategic and Enterprise Accounts. The CPM will work cross-functionally with teams across Atlassian (C&L, Product Marketing, Customer Success) to enable alignment, collaboration, and ongoing refinement of the program plan based on stakeholder feedback. Responsibilities include day-to-day community management, recruiting and onboarding Champions, planning workshops and events, scaling processes, prioritizing the program, and developing business insights to measure performance and identify expansion opportunities.
|
||||||
|
|
Champion Programs Manager, Success Champions - EMEA/APAC
Atlassian
|
Gdansk
Poland |
Not specified | Unknown | Marketing |
|
Is remote?:No
- Atlassian supports flexible work locations and hires globally where there is a legal entity, but this role is based in Poland and open only to eligible candidates.
- The Atlassian Champion Programs Team oversees recognition and engagement for Champions, split into Community Champions (global knowledge sharing and mentorship) and Success Champions (driving new ways of working and performance using Atlassian solutions).
- The Champion Programs Manager will focus on the Success Champions track in the EMEA and APAC regions, collaborating to plan and execute engagement and activation initiatives across the funnel, including product adoption, satisfaction, and expansion in Strategic and Enterprise Accounts.
- The role requires cross-functional alignment with multiple teams across Atlassian to enable collaboration and ongoing program refinement based on feedback and priorities.
- Responsibilities include day-to-day community management (recruiting, onboarding, nurturing champions, and coordinating workshops/events), scaling processes, prioritizing the program focus, and developing business insights to measure impact and identify expansion opportunities.
|
||||||
|
|
Certification Developer
Atlassian
|
United Kingdom | Not specified | Unknown | Marketing |
|
Is remote?:Yes
Atlassian supports flexible work arrangements—office, remote, or a mix—and hires in any country with a legal entity, but the Certification Developer role is limited to candidates based in Poland and the UK. The role is to create and maintain high-stakes certifications for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learners' career growth. Responsibilities include leading the design, development, and maintenance of certification exams, facilitating job task analyses and exam form creation, training SMEs, developing materials and guided prep journeys, and building cross-functional relationships. Requirements include 3–5 years of experience in high-stakes cert development, tech industry background, English fluency (Spanish/Portuguese a plus), data-driven decision making, familiarity with psychometrics a plus, technical savviness, experience using generative AI, comfort with testing/item bank software, coaching SMEs, and thriving in a collaborative, fast-paced environment with strong project facilitation and autonomous problem-solving. Nice-to-haves include Atlassian product experience, experience in fast-paced agile environments, and experience with item banking products.
|
||||||
|
|
Certification Developer
Atlassian
|
Gdansk
Poland |
Not specified | Unknown | Marketing |
|
Is remote?:No
Atlassian offers flexible work options (office, home, or a blend) and hires in any country with a legal entity, but the role is open to eligible candidates based in Poland and the UK only. The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, partnering with the Community & Learning team to boost product adoption and learner growth. Responsibilities include leading the design, development, and ongoing maintenance of exams; conducting job task analyses, creating exam blueprints, running item-writing workshops and exam forms, training and managing subject matter experts, and developing additional certification materials. Requirements include 3–5 years of experience with high-stakes certifications in the tech industry, English proficiency (Spanish/Portuguese a plus), data-driven decision making, familiarity with psychometrics as a plus, comfort with various testing and item-bank software, and a track record of coaching SMEs in a collaborative, fast-paced environment with an innovative mindset. Nice-to-have qualifications include Atlassian product experience, experience in fast-paced agile settings, and experience with item banking products.
|
||||||
|
|
Certification Developer
Atlassian
|
Poland | Not specified | Unknown | Marketing |
|
Is remote?:Yes
Atlassian supports flexible work locations (office, remote, or hybrid) and hires globally where they have a legal entity, though this role is limited to candidates based in Poland and the United Kingdom. The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learner career growth. Responsibilities include shaping design, development, and maintenance of exams for Atlassian roles/products, facilitating job task analyses, creating exam blueprints and forms, training subject matter experts, and producing exam guides, sample items, and guided prep journeys while partnering with cross-functional teams. Required background includes 3–5 years in high-stakes certification development and tech industry experience, English fluency (Spanish/Portuguese a plus), data-driven decision making, knowledge of psychometric analysis a plus, familiarity with generative AI for content, comfort with item bank software, and a proven ability to coach SMEs in a collaborative, fast-paced environment. Nice-to-haves include Atlassian product experience, experience working in fast-paced agile environments, and familiarity with item banking products.
|
||||||
|
|
Certification Developer
Atlassian
|
Unknown | Not specified | Unknown | Marketing |
|
Is remote?:Yes
Atlassian offers flexible work options and can hire anywhere with a legal entity, but this role is open only to candidates based in Poland and the UK. The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, collaborating with the Community & Learning team to boost product adoption and learner growth. Responsibilities include leading design, development, and maintenance of exams, conducting job task analysis workshops, producing blueprints and item-writing, training SMEs, and developing additional certification materials and guided prep. Requirements include 3–5 years’ experience in high-stakes certification within tech, English fluency (Spanish/Portuguese a plus), data-driven decision making, familiarity with psychometrics a plus, comfort with AI-generated content, and strong facilitation and autonomous collaboration skills. Nice-to-haves include Atlassian product experience, experience in a fast-paced Agile environment, and familiarity with item banking products.
|
||||||
|
|
Certification Developer
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Marketing |
|
Is remote?:No
Atlassian offers flexible work options and can hire anywhere with a legal entity, but this role is open to eligible candidates based in Poland and the UK only.
The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learner growth.
Responsibilities include leading design, development, and maintenance of certification exams, conducting job task analyses, creating exam blueprints, item writing, training subject matter experts, and developing exam guides, sample items, and guided prep journeys; plus building strong cross-functional relationships.
Requirements include 3–5 years in high-stakes certification development, tech industry experience, English fluency (Spanish/Portuguese a plus), data-driven decision-making, familiarity with psychometrics and AI-driven content creation, experience with item bank software, and strong mentoring, collaboration, and project facilitation skills; candidates should be autonomous and innovative.
Nice-to-haves include Atlassian product experience, experience in fast-paced agile environments, and familiarity with item banking products.
|
||||||
|
|
Backend Software Engineer
Atlassian
|
Poland | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassians can choose where to work—office, home, or a hybrid arrangement—with virtual onboarding as part of a distributed-first approach. The Backend Software Engineer role is fully remote but must be located in Poland. The team aims to build a world-class, empowered engineering organization that supports cloud adoption and delivers value across Jira, Confluence, Trello, and Bitbucket. Responsibilities include building features in a scalable, cross-geo environment, collaborating with engineers, product managers, and designers, reviewing code, mentoring teammates, ensuring visibility and monitoring of backend services, and participating in Agile ceremonies. You will report directly to the Engineering Manager.
|
||||||
|
|
Backend Software Engineer
Atlassian
|
Poland | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassian is a distributed-first company offering flexibility in where you work, with virtual interviews and onboarding, and this role is fully remote but located in Poland. They’re hiring a Backend Software Engineer to help build a world-class engineering organization aimed at moving customers to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. The role involves building and shipping features daily in a highly scalable, cross-geo distributed environment and collaborating with engineers, architects, PMs, and designers. Responsibilities include code reviews focused on readability, testing, documentation, reliability, security, and performance; mentoring teammates; ensuring visibility, error reporting, and monitoring of backend services; and participating in Agile ceremonies. You’ll report to an Engineering Manager as part of a unified R&D team driving key initiatives for customers and the future in an open, collaborative environment.
|
||||||
|
|
Backend Software Engineer
Atlassian
|
Unknown | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassians can choose where they work—office, home, or a mix—and interviews and onboarding are conducted virtually as part of being a distributed-first company.
The backend software engineer role is fully remote but requires you to be located in Poland.
You would join a unified R&D team focused on cloud initiatives and delivering value across Jira, Confluence, Trello, and Bitbucket.
Responsibilities include building and shipping features in a highly scalable, cross-geo environment; collaborating with engineers, architects, product managers, and designers; code reviews focusing on readability, testing, reliability, security, and performance; mentoring teammates; and ensuring visibility and monitoring of backend services.
The role also involves participating in Agile processes and reporting directly to the Engineering Manager.
|
||||||
|
|
Backend Software Engineer
Atlassian
|
Gdansk
Poland |
Not specified | Unknown | Engineering |
|
Is remote?:No
At Atlassian, you can work office, from home, or a mix, with virtual interviews and onboarding as part of a distributed-first approach, and this role is fully remote but located in Poland. The company aims to become a 100-year organization by building a world-class, empowered engineering team within a unified R&D function that focuses on moving customers to the cloud while delivering value across Jira, Confluence, Trello, and Bitbucket. The Backend Software Engineer role involves joining a collaborative group of engineers, architects, product managers, and designers to deliver creative improvements for engineering teams. You will build and ship features daily in a highly scalable, cross-geo environment, review code with best practices, mentor teammates, and ensure visibility, error reporting, monitoring, reliability, security, and performance. You will participate in Agile ceremonies and report directly to your Engineering Manager.
|
||||||
|
|
Account Associate, Mid-Market, Renewals (Nordics)
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian offers flexible work options—office, home, or a combination—and hires in any country where it has a legal entity.
- The Renewals team aims to maximize revenue retention, strategic migration, and expansion while delivering a seamless customer experience for mid-market customers.
- As a Customer Retention Manager, you’ll impact mid-market accounts by bridging sales and customer success, supporting strategic account planning, verifying pricing and license expirations, and nurturing relationships throughout the renewal lifecycle.
- You’ll lead renewals across products and regional partners, raise awareness of Atlassian’s portfolio, and identify cross-sell and up-sell opportunities while maintaining a healthy pipeline and accurate data in internal systems.
- The ideal candidate has 3+ years in account management or renewals, strong relationship-building skills across cultures, a proven track record of meeting goals, and Nordics market experience is preferred.
|
||||||
|
|
Account Associate, Mid-Market, Renewals (Nordics)
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
- Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity.
- The Renewals team aims to maximize revenue retention, strategic migration, and expansion while delivering a seamless customer experience for mid-market customers.
- A Customer Retention Manager bridges sales and customer success by collaborating across teams to support strategic account planning, verify pricing and license expirations, and share feedback on customer needs.
- The role nurtures relationships through the renewal lifecycle, mitigates churn, leads renewals across products and regions, and uncovers cross-sell/up-sell opportunities while maintaining a healthy pipeline.
- Requirements include 3+ years in account management or software renewals, the ability to build trust across diverse cultures, a proven track record of meeting goals, and Nordic market experience preferred.
|
||||||
|
|
Account Associate, Mid-Market, Renewals (Nordics)
Atlassian
|
Amsterdam
Netherlands |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible work arrangements and hires globally where there is a legal entity, giving employees control over family, personal goals, and priorities. The Renewals team aims to maximize revenue retention, migrations, and expansions while delivering a seamless customer experience to keep health and loyalty among mid-market accounts. A Customer Retention Manager on this team builds partnerships across sales, customer success, and partners to support strategic account planning, manage pricing and license dates, and identify customer needs. They nurture relationships throughout the renewal lifecycle, lead renewals across products and partners, generate cross-sell and upsell opportunities, and maintain a healthy sales pipeline with up-to-date product knowledge. Requirements include 3+ years in account management/renewals/customer success, strong relationship skills across cultures, and Nordic market experience preferred.
|
||||||
|
|
Content Studio Production Intern
Atlassian
|
Unknown | Not specified | Full-Time | Marketing |
|
Is remote?:Yes
At Atlassian, employees can choose where they work—office, home, or a hybrid arrangement.
This flexibility enables Atlassians to support their family, personal goals, and other priorities.
The company can hire people in any country where it has a legal entity.
Interviews and onboarding are conducted virtually as part of being a distributed-first company.
The job description will be updated prior to going live.
|
||||||
|
|
Content Studio Production Intern
Atlassian
|
San Francisco
United States |
Not specified | Full-Time | Marketing |
|
Is remote?:No
Atlassian allows employees to choose their work location—office, home, or a combination. This flexibility enables Atlassians to better support their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. Interviews and onboarding are conducted virtually as part of its distributed-first approach. The job description will be updated prior to going live.
|
||||||
|
|
PhD AI Research Intern, 2026 Summer Canada
Atlassian
|
Unknown | Not specified | Full-Time | Engineering |
|
Is remote?:Yes
Atlassian supports flexible, distributed work with virtual interviews and hires in any country where they have a legal entity. Their Intern program combines hands-on technical training, dedicated mentorship, and strong social connections to prepare students for a successful career. The PhD Research Intern will join Atlassian’s Machine Learning Research team to work on advanced ML/AI, including LLMs, Generative AI, conversational agents, and AI optimization for enterprises. The internship provides experience in both foundational research and practical applications, including training, evaluation, and optimized inference of AI models used by millions, through collaboration with researchers and engineers. Interns operate in a supportive, inclusive environment, contribute to publications, and help drive innovation in Enterprise AI and large-scale ML systems, with responsibilities spanning data curation, experimentation, refinement, evaluation, and dissemination.
|
||||||
|
|
PhD AI Research Intern, 2026 Summer Canada
Atlassian
|
Canada | Not specified | Full-Time | Engineering |
|
Is remote?:No
At Atlassian, you can work where you collaborate best, with a distributed-first approach, virtual interviews, and hiring in any country where the company has a legal entity. The Intern program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to set students up for a successful career. As a PhD Research Intern on the Machine Learning Research team, you’ll work on advanced ML/AI topics such as large language models, generative AI, conversational agents, and AI optimization to drive enterprise impact. You’ll gain experience in both foundational research and practical applications, including training, evaluation, and optimized inference of AI models used by millions, in collaboration with experienced researchers and engineers in a supportive environment. Your responsibilities include cross-functional collaboration to design and evaluate experiments, curating and managing large-scale datasets, fine-tuning and aligning LLMs for specialized tasks, evaluating cutting-edge algorithms, and contributing to publications or presentations at internal workshops or top-tier venues.
|
||||||
|
|
Content Studio Production Intern
Atlassian
|
Unknown | Not specified | Full-Time | Marketing |
|
Is remote?:Yes
Atlassian offers flexible work locations, allowing employees to work in an office, from home, or a mix. This flexibility helps Atlassians better support family responsibilities, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first organization. The job description will be updated prior to going live.
|
||||||
|
|
Content Studio Production Intern
Atlassian
|
San Francisco
United States |
Not specified | Full-Time | Marketing |
|
Is remote?:No
Atlassian allows employees to work from the office, from home, or in a hybrid arrangement to better support family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. Interviews and onboarding are conducted virtually as part of its distributed-first approach. The job description will be updated prior to going live. This reflects Atlassian's commitment to a flexible, globally distributed workforce.
|
||||||
|
|
AI Researcher (PhD), 2026 Graduate Canada
Atlassian
|
Unknown | Not specified | Unknown | Graduates |
|
Is remote?:Yes
Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help students hit the ground running and build a successful, impactful career at Atlassian. This role is preferred to be co-located in the Pacific Standard Timezone or at the location represented by []. Atlassian's mission is to unleash the potential of every team by building software that helps teams collaborate and makes the impossible possible together. The company is seeking Machine Learning Engineers to advance AI across its product portfolio, focusing on areas like large language models, Generative AI, search, conversational agents, and AI optimization to boost enterprise productivity. You’ll join Atlassian’s Machine Learning Research team, designing system and model architectures, conducting rigorous experimentation and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.
|
||||||
|
|
AI Researcher (PhD), 2026 Graduate Canada
Atlassian
|
Canada | Not specified | Unknown | Graduates |
|
Is remote?:No
Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful and impactful career at Atlassian. The role is preferred to be co-located in the Pacific Standard Timezone. Atlassian’s mission is to unleash the potential of every team, with tools that help teams worldwide and enable collaboration to make the impossible possible. They are looking for Machine Learning engineers to advance this mission by leveraging AI across Atlassian's product portfolio to boost team productivity. As a member of the Machine Learning Research team, you’ll work on advanced ML/AI technologies—such as LLMs, Generative AI, Search, Conversational Agents, and AI Optimization—designing system and model architectures, conducting experiments and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.
|
||||||
|
|
Software Engineer
Atlassian
|
Unknown | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassian offers flexible work options, allowing office, remote, or hybrid work to help employees balance family, personal goals, and priorities.
The company hires people in any country where it has a legal entity.
In this role, you will build and ship features daily in a highly scalable, cross-geo distributed environment.
You will work in an open, collaborative environment with engineers, architects, product managers, and designers, review code with best practices, mentor teammates, and ensure visibility, error reporting, and monitoring of backend services.
You will participate in Agile software development, including daily stand-ups, sprint planning, retrospectives, and show-and-tell demos.
|
||||||
|
|
Software Engineer
Atlassian
|
Sydney
Australia |
Not specified | Unknown | Engineering |
|
Is remote?:No
At Atlassian, everyone can choose where they work—office, remote, or a hybrid—giving them control over family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. In this role, you will build and ship features daily in a highly scalable, cross-geo distributed environment. You will be part of an open, collaborative team of engineers, architects, product managers, and designers, review code with best practices in readability, testing, documentation, reliability, security, and performance, and mentor teammates through formal and informal knowledge-sharing sessions. You will ensure full visibility, error reporting, and monitoring of high-performing backend services, and participate in Agile ceremonies such as daily stand-ups, sprint planning, team retrospectives, and show-and-tell demos.
|
||||||
|
|
Senior Support Engineer - Korean Speaking
Atlassian
|
Seoul
South Korea |
Not specified | Unknown | Support |
|
Is remote?:No
Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with this role based in South Korea and aligned to KST hours.
The position requires fluency in Korean and English and involves owning, troubleshooting, and resolving customer technical issues using collaboration, root cause analysis, and cross-team transparency, with timely escalation according to SOP.
Responsibilities include providing technical support via tickets, phone, and screen shares; serving as the escalation point person and leading case reviews to identify trends and create action plans for support engineers.
You will leverage operational experience to identify trends, guide team tactics, contribute to continuous improvement, understand customer use cases, advocate for feature requests/bug fixes, and create/review knowledge articles, SOPs, and best practices for end-users and the global team; you’ll also ramp quickly on new technologies for a customer-facing role.
The role involves collaborating with diverse teams, driving operational improvements, occasional weekend shifts, influencing migrations from On-prem to Cloud with customers/partners, engaging with cross-functional teams (Customer Success, Sales, Engineering) for migration outcomes, and participating in release readiness activities.
|
||||||
|
|
Senior Software Engineer - Monetisations
Atlassian
|
Unknown | Not specified | Unknown | Engineering |
|
Is remote?:Yes
Atlassian lets employees choose where they work: in an office, from home, or a hybrid of the two. This flexibility gives Atlassians more control to support their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder for a job description. Overall, it emphasizes flexible work arrangements and international hiring, with upcoming job details.
|
||||||
|
|
Senior Software Engineer - Monetisations
Atlassian
|
Sydney
Australia |
Not specified | Unknown | Engineering |
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Is remote?:No
Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid mix. This flexibility gives Atlassians more control over supporting their families, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text also includes a placeholder for inserting a job description. Overall, it highlights flexible work arrangements and a global hiring reach, with a note that the job description is yet to be added.
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Senior Frontend Software Engineer
Atlassian
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Unknown | Not specified | Unknown | Engineering |
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Is remote?:Yes
Atlassian supports flexible work locations—office, home, or hybrid—with a distributed-first approach that includes virtual interviews and onboarding, hiring in any country where it has a legal entity. The role described is fully remote but requires you to be located in India. The Senior Frontend Software Engineer will maintain web frontend systems to deliver great user experiences as part of a unified R&D team across Jira, Confluence, Trello, and Bitbucket. The team aims to become a 100-year company with empowered engineers, focusing on cloud migration while continuing to deliver value across core products. Responsibilities include building fast, testable, and scalable client code; collaborating with engineers, designers, and managers; contributing to code reviews and documentation, fixing complex bugs; leading technical design, implementation, and launch to operation; and onboarding and mentoring junior engineers.
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Senior Frontend Software Engineer
Atlassian
|
Bengaluru
India |
Not specified | Unknown | Engineering |
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Is remote?:No
At Atlassian, you can work in an office, from home, or in a hybrid setup, with virtual interviews and onboarding as part of being a distributed-first company, and this particular role is fully remote but located in India.
Atlassian is looking for a Senior Frontend Software Engineer to maintain our web frontend systems and tools in order to deliver great experiences to our users.
To become a 100-year company, they strive for a world-class engineering organization made up of empowered teams who have the tools and infrastructure to do the best work of their careers.
As part of a unified R&D team, engineering is prioritizing key initiatives that support customers in moving to cloud while continuing to bring the most value across Jira, Confluence, Trello, and Bitbucket.
In this role, you will build high-performing client code that is fast, testable, scalable, and high quality; drive collaboration with other engineers, designers, and managers to address user pain points; contribute to code reviews and documentation; lead projects from design to launch to operation; and onboard and mentor junior engineers.
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Senior Engineering Manager - Commerce Experiences
Atlassian
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Unknown | Not specified | Unknown | Engineering |
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Is remote?:Yes
Atlassian supports flexible work locations and globally hires, with interviews and onboarding conducted virtually as part of being a distributed-first company; this role, while fully remote, requires you to be located in India.
We’re seeking a Senior Engineering Manager to join the Commerce Experiences team, who will be a technical leader and people manager responsible for guiding production-service decisions, prioritizing work, and mentoring the team.
You’ll collaborate with design and product management to build user journeys that unleash the potential of future customers, as part of a world-class engineering organization within Atlassian’s unified R&D effort across Jira, Confluence, Trello, and Bitbucket.
In this role you’ll inspire innovation and operational excellence, own the delivery of critical microservices projects, be the engineering voice in quarterly planning, and contribute to hiring, budgeting, and architectural discussions.
The broader goal is to foster an open, trusting, and mature culture as Atlassian works toward becoming a 100-year company with empowered teams and robust tools and infrastructure.
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Senior Engineering Manager - Commerce Experiences
Atlassian
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Bengaluru
India |
Not specified | Unknown | Engineering |
|
Is remote?:No
Atlassians can choose to work in an office, from home, or in a hybrid setup, with virtual interviews and onboarding as part of a distributed-first approach. The role is fully remote but requires the candidate to be located in India, and Atlassian is seeking a Senior Engineering Manager for the Commerce Experiences team. The Senior Engineering Manager will be a technical leader and people manager, guiding production services decisions, prioritizing work, and mentoring the team. The role involves managing engineers and collaborating with design and product management to build user journeys that unlock value for future customers. The future team aims to be a world-class, empowered engineering organization within a unified R&D group, focusing on cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket, while driving innovation, operational excellence, key project delivery, quarterly planning, culture, and hiring decisions.
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Principal Product Security Engineer
Atlassian
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Sydney
Australia |
Not specified | Unknown | Security |
|
Is remote?:No
- Atlassian offers flexible work options (office, home, or hybrid) and can hire people globally where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company.
- They are seeking a Principal Product Security Engineer to help thousands of Atlassian product and platform developers improve security across the software development lifecycle, with a focus on AI security.
- The role is a Technical SME who promotes automation, reviews platform and service designs, and drives security teams to equip engineering partner teams with the latest tools and methodologies for enhanced AI security.
- On day one, candidates should have hands-on experience securing AI/ML systems, cloud security architecture for AI/ML workloads, coding in Java/JavaScript/Python/Go (and scripting), and experience leading large-scale projects with SME guidance.
- Nice-to-have qualifications include security-focused roles, application security for ML/LLMs, mentoring security practitioners, CVEs, open-source security contributions, and delivering industry presentations.
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Principal Backend Software Engineer
Atlassian
|
Unknown | Not specified | Unknown | Engineering |
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Is remote?:Yes
Atlassian supports flexible work arrangements—office, remote, or hybrid—and conducts interviews and onboarding virtually as part of its distributed-first approach, hiring people in any country where it has a legal entity. While there is a Bengaluru office, eligible candidates can work remotely across India, and you can choose the location that best fits your work and lifestyle. The principal engineer role targets a seasoned engineer with deep expertise across multiple backend technologies who mentors others and serves as a role model. In this role, you’ll tackle large, complex problems from technical design to launch, deliver cross-team solutions, plan approaches to major projects, and address architectural challenges using established standards. You’ll also lead code reviews and documentation, handle high-risk bug fixes, set the standard for thorough reviews, partner on company-wide initiatives, transfer knowledge, and mentor junior team members.
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Principal Backend Software Engineer
Atlassian
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Bengaluru
India |
Not specified | Unknown | Engineering |
|
Is remote?:No
Atlassian offers flexible work options, allowing employees to work from the office, from home, or a mix, to better balance family, personal goals, and priorities. We hire people in any country where we have a legal entity, and while our office is in Bengaluru, eligible candidates can work remotely across India; interviews and onboarding are conducted virtually as part of being a distributed-first company. The principal engineer role targets a seasoned software engineer with extensive backend experience who mentors junior teammates and is a visible role model. In this role you’ll tackle the largest and most complex problems, from technical design to launch, deliver solutions used by other teams, determine plans-of-attack on large projects, and lead architecture discussions while applying standards. You’ll lead code reviews and documentation, handle high-risk bug fixes, set the standard for thorough reviews, partner across engineering teams on company-wide initiatives, transfer deep knowledge across languages, and mentor more junior members.
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Senior Program Manager
Zendesk
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Krakow
Poland |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking a Senior Program Manager, Product Development - AI to collaborate with Product Management, Engineering, and AI teams to define and execute a scalable, integrated Customer and Employee Service solution and unify experiences across Zendesk’s AI products.
The role involves leading company-wide programs with cross-functional partners, guiding quarterly roadmaps, managing risks, owning regular status reporting, facilitating meetings and ceremonies, and building relationships across global teams.
Requirements include extensive software engineering program leadership with at least three large-scale releases, strong AI knowledge, familiarity with Jira/Confluence/Trello/Kanban, risk identification and mitigation, facilitation skills, and experience coordinating multiple global programs.
Zendesk emphasizes its mission to improve customer relationships, operates globally with a commitment to diversity and inclusion, and notes that AI may be used to screen applications; the Zendesk Neighbor Foundation supports local communities.
For Poland, the base annual salary ranges from zł211,000 to zł317,000, with potential bonuses or incentives, and a hybrid work model requiring some in-office presence as determined by the hiring manager.
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Enterprise Account Executive
Zendesk
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Tokyo
Japan |
Not specified | Full time | Unknown |
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Is remote?:No
The Account Executive (AE) at Zendesk is responsible for driving revenue growth in an assigned territory by shaping and leading the customer’s end-to-end decision-making, with a focus on influencing executive-level decisions and delivering predictable results. Core duties include hitting quarterly and annual targets, building and maintaining a high-quality pipeline with identified decision-makers and timelines, maintaining accurate forecasts, and proactively qualifying opportunities to focus on winnable deals. The role also emphasizes deal strategy and enablement (identifying economic buyers, mapping the decision process, quantifying ROI, and creating executive-ready business cases) along with closing and negotiation, including early engagement with legal, procurement, and security to close within the quarter. Internal collaboration with SDRs, SEs, and CS, cross-functional teamwork, and adherence to structured sales frameworks (e.g., MEDDPICC) are required, along with continuous improvement and strong CRM discipline. Required qualifications include B2B SaaS selling experience, a track record of closing mid-to-large multi-stakeholder deals with executive stakeholders, solid pipeline and forecast management, and core competencies such as data-driven decision making, resilience, accountability, and the ability to operate in fast-changing environments; the company also highlights ICONIC values, a hybrid work model, and commitments to equal opportunity and accommodations.
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Engineering Manager - Product Led Growth
Zendesk
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Pune
India |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking an Engineering Manager in Pune to lead its Product-Led Growth (PLG) engineering teams and shape the customer experience and business success.
You will manage 10–12 engineers, work with global cross-functional partners (Engineering, Product, Marketing, Design), drive timely delivery, and uphold high code quality and observability while fostering a high-performance, accountable culture with regular 1:1s.
The role requires 12+ years of industry experience with 3–4 years in technical leadership, a strong foundation in complex architectures, and mentoring ability, plus hands-on skills in frontend frameworks (React/Angular), Java or Ruby, cloud platforms (AWS/Azure/GCP), and familiarity with CMS like AEM; you’ll also need strong cross-functional collaboration and agile experience.
Please note Zendesk can hire only candidates located in Karnataka or Maharashtra, with a hybrid work model that requires in-office attendance part of the week and schedule set by the hiring manager.
Zendesk emphasizes diversity and inclusion, equal opportunity, and accommodations for applicants with disabilities, and may use AI screening in the hiring process; interested applicants can contact for reasonable accommodations.
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Staff Machine Learning Scientist
Zendesk
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Germany | Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring a Staff Machine Learning Scientist for the AI Agent product (Gen3) to bridge cutting-edge ML research with real-world impact and shape the product roadmap.
Responsibilities include designing and testing novel AI solutions for real business problems, owning end-to-end research projects from requirements to design and reporting, conducting peer reviews, staying current with NLP/ML literature, helping AI engineers implement designs in production, using rapid experimentation tools, and collaborating with product managers to discover the roadmap.
Required qualifications include a degree in CS/ML/Engineering/Math, a proven record of ML or NLP research (ideally in industry), the ability to translate research ideas into proof-of-concept models, a practical approach to applying ML to business problems, with a bonus for experience in LLMs, prompt engineering, AI agent context management, and conversational AI/voice technologies including TTS and STS, plus strong communication skills.
Success will be measured by alignment with the product roadmap, effective collaboration with product, engineering, and design teams, and the ability to identify, prioritize, and champion new opportunities.
The interview process comprises an initial talent call, an interview with a hiring team member, a take-home technical/research challenge, a technical interview with two scientists, and a final interview with CTO or Engineering Manager/Director; the role supports a hybrid work arrangement, and Zendesk emphasizes diversity and inclusion, potential AI screening of applications, and accommodations for applicants with disabilities.
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Associate Program Manager, Localization
Zendesk
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Pune
India |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an Associate Localisation Program Manager to oversee end-to-end localisation operations for its global products, coordinating translation projects, vendor relationships, budgets, and AI-driven automation. The role involves managing the full lifecycle of translation projects, educating stakeholders on localisation processes, building strong vendor partnerships, and ensuring timely, high-quality delivery. You will track and optimize localisation budgets, monitor KPIs and quality metrics, collaborate cross-functionally, document processes, and drive continuous improvements and AI-enabled efficiency. Requirements include a Bachelor’s or equivalent, 2-4 years in localisation PM/ops/vendor management in tech, ability to work autonomously in a fast-paced global environment, strong organizational and communication skills, familiarity with translation management systems (e.g., Phrase) and Unicode/CLDR, and a data-driven mindset. The position is based in Karnataka or Maharashtra, India with a hybrid schedule requiring some in-office presence, and Zendesk highlights its commitment to diversity, equal opportunity, accommodations, and, as applicable, AI-based screening.
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AI Copilot Engineering Manager
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Machine Learning Engineering Manager to lead the AI Copilot team and deliver AI/ML-powered features at scale. The role involves guiding a team of ML engineers and scientists through the full project lifecycle, collaborating with ML/AI leadership to improve delivery and reliability, recruiting and mentoring staff, and fostering a diverse, inclusive, and growth-focused environment.
Required qualifications include experience managing people across one or more teams on large, distributed internet-facing systems; a proven track record of delivering ML projects to production; exceptional written and verbal communication; strong prioritization and self-development; and a collaborative, ownership-driven work ethic.
Preferred qualifications include prior experience delivering ML products or in ML operations (MLOps), familiarity with LLM evaluation and monitoring, and experience with SQL or DBT.
The tech stack features Python and Ruby, AWS, PyTorch, Airflow and Metaflow, data stored in S3/RDS/MySQL/Snowflake, and deployment to Kubernetes using Docker, with heavy use of LLM technologies from multiple providers. The role supports a hybrid work model with some in-office time, and Zendesk emphasizes diversity, inclusion, equality, and accommodations, including AI-based screening as part of the selection process.
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Staff Software Engineer - AI Copilot
Zendesk
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Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Staff Software Engineer for the AI Copilot team to deliver AI/ML powered features at scale and help customers build great relationships. The role involves collaborating with ML scientists and engineers, leading technical design discussions, building tooling for model experimentation and management, driving cross-team initiatives, and guiding scalable infrastructure with mentoring. Required qualifications include fluency in Python or Ruby, 7+ years of experience building and operating large-scale applications with technical leadership, experience with RESTful APIs, Kafka, Docker, Kubernetes, and cloud platforms (AWS or GCP), and the ability to navigate ambiguity while fostering collaboration. Preferred qualifications include experience with Airflow or Metaflow, LLM evaluation/monitoring tooling, PyTorch, and SQL or DBT. Zendesk’s tech stack includes Python and Ruby, AWS, PyTorch, Airflow/Metaflow, S3, RDS MySQL, Snowflake, Kubernetes with Docker, and heavy use of LLMs, and the role offers a hybrid work arrangement with some in-office time while emphasizing diversity, inclusion, and accommodations, and notes AI may be used to screen applications.
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Software Engineer II - AI Copilot
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk aims to make Customer Experience better by serving 145,000 global brands and using ML/AI to automate repetitive tasks so CX teams can tackle more complex problems.
As an engineer on the team, you’ll develop products with engineers and ML scientists, write clean code, tackle hard ML-related problems, contribute to technical design, resolve production issues, improve scalability, collaborate on workflows, and mentor colleagues.
Requirements include at least 4 years building scalable software, proficiency in Ruby, Python, Java, or Scala (with openness to focusing on Ruby), an interest in ML and data engineering, AWS experience as a plus, and strong independent problem-solving skills.
The tech stack includes Ruby/Python/Java/Go/React/NodeJS, AWS-hosted infrastructure, PyTorch and TensorFlow models, AWS Batch/EMR pipelines, data in S3/RDS/MySQL/Redis/Elasticsearch/Aurora, Kubernetes with Docker, Kafka, and logging/monitoring with Datadog and Sentry.
The role is hybrid, based in Lisbon or Krakow with partial on-site time, and offers ownership and impact, growth opportunities, flexible hours, professional development funds, remote options, comprehensive benefits, and Zendesk’s commitment to diversity and accessibility.
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Business Development Representative
Zendesk
|
Sao Paulo
Brazil |
Not specified | Full time | Unknown |
|
Is remote?:No
The role is a hybrid outbound sales position at Zendesk focused on generating new business opportunities, collaborating with Account Executives on targeting and messaging, conducting high-level conversations with senior executives, researching and qualifying opportunities, and meeting monthly quotas.
Requirements include 2-4 years of sales experience with proven success in high-volume outbound prospecting, the ability to understand customer requirements and map Zendesk solutions, strong written and verbal communication, multi-tasking and time management skills, and a Bachelor's degree.
Zendesk presents itself as a 2025 Gartner Magic Quadrant Leader shaping the global customer experience transformation and empowering millions of users worldwide.
The job offers a hybrid work arrangement with some in-office time and flexibility to work remotely part of the week, plus a culture prioritizing work-life balance, diversity, inclusion, and social impact.
Zendesk is an equal opportunity employer, may use AI screening in hiring, and provides accommodations for applicants with disabilities; they welcome applicants irrespective of protected characteristics and support diversity and inclusion.
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Delivery Manager (Professional Services)
Zendesk
|
Dublin
Ireland |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an experienced Delivery Manager to lead a core delivery team (Services Consultants, Engagement Managers, and Technical Architects), overseeing staffing, utilization, and alignment with company objectives. The role includes direct line management, coaching, performance management, and ensuring consistent, high-quality professional services, while collaborating with Professional Services, Solution Architects, pre-sales, and Customer Success to drive outcomes. You will own end-to-end project delivery, provide hands-on support when needed, manage escalations, drive continuous improvement, and focus on commercial outcomes including net revenue retention (NRR) and other KPIs, while coordinating with subcontracted partners. You will stay abreast of Zendesk product releases, ensure the team implements the latest Zendesk technology, and act as a bridge between delivery and sales/pre-sales to align service capabilities and build trusted relationships. Requirements include a bachelor’s degree, 6+ years in consulting/SAAS, proven leadership and delivery experience, strong knowledge of project methodologies, business acumen, fluency in English (additional German/French a plus), proactive problem-solving, adaptability, and strong communication; the company offers a flexible hybrid model (one day in the office), eligibility to work in listed locations, and a commitment to diversity, equal opportunity, AI screening, and accommodations.
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SMB Account Executive - Nordics
Zendesk
|
Ireland | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is hiring an SMB Account Executive to grow its SMB SaaS customer base by hunting new opportunities, closing deals, and building cross-functional relationships that align product value with customers’ goals. The role focuses on driving top-line revenue through new customer acquisition and account expansion, nurturing relationships for retention, cross-selling, using data and customer intent to prospect, and maintaining a robust Salesforce-based pipeline with accurate forecasts and KPIs. Requirements include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven track record of exceeding targets, strong deal-making and outreach skills, an entrepreneurial mindset, experience with territory plans, and familiarity with tools like Salesforce, Outreach, and Clari. Zendesk’s mission is to power exceptional customer service and meaningful human connections, supported by a hybrid work model with global offices and remote options. The company is an equal opportunity employer, may use AI in screening per its policies, and offers accommodations for applicants with disabilities.
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Director, Sales Strategy
Zendesk
|
United States | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is seeking a Director of Sales Strategy to drive global revenue growth and operational excellence. The role involves setting the vision for Sales Acceleration, leading a high-performing team, aligning GTM priorities with executives, driving enterprise-scale transformation, turning data into executive recommendations, and promoting best practices across markets. Requirements include a bachelor’s degree (MBA preferred), 7–10+ years in SaaS sales strategy or related fields, proven GTM acceleration success, strong cross-functional leadership, advanced analytics, and exceptional C-suite communication, with fluency in English. The position is fully flexible: remote work with optional on-site Zendesk spaces for collaboration. Compensation ranges from $170,000 to $256,000 in base pay, with potential bonuses or incentives, and Zendesk emphasizes equal opportunity and a commitment to diversity, inclusion, and reasonable accommodations.
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Sales Operations Specialist
Zendesk
|
Manila
Philippines |
Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is hiring a Sales Operations Analyst who will drive a global transformation by designing data‑driven workflows, automations, and AI‑powered solutions to improve the go‑to‑market engine and partner across Sales, Marketing, Product, and IT, with a strong APAC focus.
You will lead sales system initiatives, deploy Salesforce‑integrated automations, and maintain and improve integrations and tooling to streamline workflows and scale for global teams.
You’ll activate data with SQL, AI, and BI tools to build dashboards, reports, and alerts that enable informed decision‑making, and work with cross‑functional teams to ensure successful adoption of new tools and processes.
Qualifications include 3–5 years in Sales/Revenue Operations or Systems Analysis (SaaS/B2B preferred), strong communication skills, Salesforce experience (Admin cert a plus), Zendesk experience a plus, and hands‑on API/iPaaS work (e.g., Workato, Zapier).
The role is hybrid, with some in‑office time required, and Zendesk emphasizes fairness, diversity, and inclusion, equal opportunity employment, potential AI screening, and accommodations for applicants with disabilities.
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