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- The Website & Email Team at Miro manages miro.com's public platform, owning microservices, revenue-driving features, and customer communications, with a strategic push toward a unified content architecture and improved platform performance. - The Front-End Platform Engineer role is a high-impact technical position centered on the reliability and performance of the public UI and core component architecture, building reusable components, enabling conversion uplift through experimentation, and integrating UI across disparate content systems. - You’ll partner with product marketing to translate business strategy into high-performing digital experiences, design scalable website capabilities, develop internal tooling for optimization (including A/B testing frameworks and personalization engines), ensure production reliability with observability, and drive site speed improvements. - Requirements include 5+ years of frontend experience with modern frameworks (React, TypeScript, Node.js, Next.js), monorepo tooling (Turborepo, Yarn workspaces), headless CMS integration (Contentful or similar), testing and component development (Jest, RTL, Storybook), build optimization and monitoring (webpack/Rollup, Sentry, Grafana), plus strong soft skills; backend experience is a bonus, and AI-first proficiency is highly valued for orchestrating AI tools in development. - Miro offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture focused on belonging; recruiters can reference the LI-MH1 listing, and the company emphasizes collaboration and growth across its global teams.

Miro's teams drive AI-powered innovation across the platform, building robust foundations, delightful product features, and intelligent capabilities that transform how users interact with content on the canvas. As an AI Engineer, you'll design and ship AI-driven capabilities—from agents and context-aware predictions to generative AI—using Python, TypeScript, React, Canvas, WebGL, and leading LLMs, while ensuring safe, reliable experiences at scale. You’ll execute end-to-end AI projects, experiment and iterate within your domain, and champion best practices in AI system development—LLMOps, CI/CD, observability, ethical AI—while measuring performance and maintaining high-quality code and production reliability. Requirements include 3+ years delivering AI-first, customer-facing features; strong Python and front-end skills; expertise in prompt and context engineering with major LLMs; production-ready code in complex codebases; and experience with LLM evaluation and LLMOps, plus cloud services; nice-to-have items include rendering tech, real-time tech, vector databases, LangChain, multi-modal AI, and ML frameworks. What’s in it for you: a global benefits package with equity, wellbeing, equipment allowance, and learning stipend, plus a diverse, collaborative culture at Miro committed to belonging and empowering teams to build the next big thing.

Miro's Cloud Security team is a hybrid unit embedded in the Cloud Engineering & Operations organization, responsible for securing the infrastructure with capabilities such as Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP. The role is for a seasoned Site Reliability Engineer who will design, implement, and scale security controls for Miro's large-scale AWS/EKS platform, blending SRE discipline with cloud security to enable fast development without compromising safety. Responsibilities include building and automating security tooling via Infrastructure-as-Code, deploying WAF, Secrets Management, and Cloud Governance, ensuring the reliability and performance of critical security services, and improving observability while guiding other teams. Requirements include extensive Kubernetes administration and security, strong AWS-native security design experience, Terraform and CI/CD (GitHub) proficiency, knowledge of IAM/WAF/Secrets Manager, programming in Python or Go, experience with Vault or similar, and a background in SRE/DevOps focused on production reliability. Benefits include global equity and wellbeing offerings, location-specific differences, and a commitment to diversity and inclusion, with details on learning and privacy policies for applicants.

The Canvas Backend team at Miro is hiring a Backend Engineer to power the platform for canvas content and enable real-time and asynchronous collaboration, unlocking new customer use cases. The role emphasizes high-quality design and code, building scalable, high-performing, fault-tolerant solutions, optimizing performance, and owning feature subsystems with cross-team collaboration to define interfaces for Canvas data. Requirements include 5+ years of backend development, 4+ years in robust distributed systems, Java 17, Kotlin, Spring, REST and WebSockets, AWS, Kafka, and strong multithreading. The candidate will write exception-safe mission-critical code, take on challenging work, and contribute to product and engineering practice improvements while designing flexible data access patterns and contracts. Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive environment; the company is a large visual collaboration platform serving 100M+ users and 250k companies, founded in 2011 with 1,600+ employees, and emphasizes belonging with a recruitment privacy policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to seamlessly integrate and scale AI features, providing a robust foundation for AI innovation across millions of users. As a Backend Engineer, you design, develop, and maintain backend services for model training, inference, and experimentation, build tooling for reliability and speed, and create scalable data pipelines. You’ll contribute to architecture decisions, drive ML Ops and CI/CD practices, maintain high code quality, and help shape Miro’s AI strategy. Requirements include 4+ years of backend experience with Python/Java/Kotlin, experience designing scalable services, familiarity with AI providers, and a product-focused, collaborative mindset. Miro offers equity and wellbeing benefits, a learning stipend, and emphasizes a diverse, inclusive culture; personal data used in recruitment is handled per its Recruitment Privacy Policy.

Miro’s Advisory Services team within Professional Services provides strategic, human-centered guidance on change, experience design, product expertise, and workflow transformation to help Enterprise plan customers realize value from Miro. In this role, you will support adoption by demonstrating best practices, aligning value with IT and business goals, conducting assessments, and designing governance and change initiatives along with simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, develop targeted recommendations, connect Miro’s value to organizational goals, coach Agile practices, and identify barriers to improve collaboration. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, or Agile, hands-on enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, and Miro or similar tools. Miro offers global benefits including equity, wellbeing perks, a WFH equipment allowance, and an L&D stipend, within a diverse, inclusive culture; the platform serves over 100 million users and 250,000 companies as a visual workspace for distributed teams to innovate.

The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors to drive workflow and AI-powered adoption and to embed Miro into customers’ innovation operating models. As a TAM, you will guide workflow optimization across the Discover–Define–Deliver lifecycle, recommend integration and automation opportunities, and work to secure long-term value and partnership. You’ll also handle technology optimization (platform health, usage analytics, and adoption of core and emerging AI capabilities), change management and scaling (training internal champions, supporting Centers of Excellence, and governance), and strategic alignment through impactful quarterly business reviews and adoption reporting. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and integrations, experience leading adoption and change initiatives, data-driven analytics, executive-level facilitation, and native-level Japanese with business English (Japanese market experience is advantageous). The role offers global benefits (including equity, wellbeing, a WFH equipment allowance, and an L&D stipend), a diverse and inclusive culture, and the opportunity to contribute to Miro’s mission of empowering teams to create the next big thing.

Miro’s Team mission is to empower go-to-market teams and customers with strategic AI-enabled consulting to drive adoption, scale innovation, and deliver measurable business value, while the team’s vision is to be Miro’s strategic edge that turns customers’ vision into velocity. The AI Technical Architect role will support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes, acting as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation. You’ll guide customers through onboarding and implementation of AI solutions, leading discovery, design, and hands-on configuration of AI-powered features, and bridge Customer Success, Product, and Engineering to shape how AI transforms collaboration at scale across the customer’s broader tech ecosystem. Responsibilities also include leading technical setup and change management for Miro’s AI features and integrations with other AI or automation platforms (e.g., Zapier, Workato, OpenAI, Azure OpenAI, LangChain), collaborating with Product and Engineering to influence the roadmap, and enabling onboarding, adoption, and retention through enablement sessions and scalable assets. Required qualifications and skills include 6+ years in technical consulting or solution architecture with customer-facing responsibilities; hands-on AI experience (LLMs, prompt engineering, and agent frameworks); familiarity with AI tooling and APIs and enterprise SaaS integrations; knowledge of REST APIs and low-code/no-code automation; excellent facilitation and communication; strategic, experimental mindset; knowledge of enterprise AI safety and data privacy; plus curiosity and empathy; and a benefits package including equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, a yearly professional services subscription that provides enterprise customers 240 hours per year to design, implement, and scale collaboration in Miro. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow adoption challenges, designing governance and operating models, and shaping an outcomes-driven roadmap as trusted advisors to both business and technical stakeholders. Responsibilities include leading discovery and prioritization, conducting collaboration and workspace assessments, designing governance frameworks, guiding change-management initiatives, coaching on best practices and AI workflows, facilitating workshops, prototyping templates, and coordinating with IT to standardize workspace setup and governance. The role requires 6+ years in consulting or related fields (change management, Agile transformation, digital collaboration), experience enabling cross-functional teams to adopt tools, familiarity with collaboration governance and lifecycle management, and fluency in Miro or similar platforms, with near-native Japanese and business-level English. The position offers benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with a diverse, inclusive team and information about location-specific benefits and the Recruitment Privacy Policy.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery for the Japan region (MOST, Implementation, Advisory, and TAM), directing Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with high autonomy to evolve global programs for Japanese market expectations. Responsibilities include people leadership and talent development: managing the team, setting standards, coaching to act as trusted advisors, and partnering with People on hiring, performance, and succession, building a strong local leadership bench aligned with global standards. Strategic and operational duties involve owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansions, identifying regional adaptations of global programs, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, CS, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of programs to regional realities, alignment with Sales and CS leadership, and tangible revenue contribution to global PS performance. Qualifications include 8+ years in PS/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and ability to operate autonomously in fast-changing environments, and fluency in English and Japanese; preferred experience includes prior leadership in Japan, high-touch enterprise delivery, and an AI-first mindset; Miro offers benefits, equity, and a diverse, collaborative culture.

The posting seeks a Workplace Manager for Miro’s Austin, San Francisco, New York, and Sydney offices within the Workplace/Operations team to deliver a world-class employee experience and help shape Miro’s workplace strategy. The role involves owning hub experiences, leading cross-functional projects, ensuring safe and functional offices, coordinating maintenance, managing events, and driving consistent service delivery and the learning lab approach. It requires a minimum of five years in a similar workplace or facilities management role, proven team leadership, strong vendor management/negotiation, excellent communication, problem-solving, and ownership. Benefits include equity, wellbeing, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual collaboration platform with over 100 million users, 250,000 companies, and 1,600+ employees across 13 hubs, while prioritizing diversity, inclusion, and collaboration.

The Website & Email Team at Miro manages the public-facing platform, owns the microservices behind miro.com, drives revenue through conversion optimization, and aims to unify content architecture while delivering top-tier performance. The Front-End Platform Engineer is a high-impact role focused on the reliability and performance of the public UI and core components, building reusable UI assets, enabling measurable conversion uplift through experimentation, and integrating the UI across fragmented content systems. Responsibilities include partnering with product marketing to translate strategies into high-performing digital experiences, building scalable core architecture, developing internal optimization tooling (A/B testing frameworks and personalization engines), ensuring production reliability with modern observability, and driving site speed and performance optimization. Requirements include 5+ years of frontend experience (React, TypeScript, Node.js, Next.js), monorepo tooling (Turborepo, Yarn workspaces), headless CMS integration (Contentful), testing and component development (Jest, React Testing Library, Storybook), build optimization, and strong observability skills, plus soft skills; a backend or full-stack background and an AI-first development approach using multi-agent tooling are considered a bonus. Miro emphasizes its mission to empower teams, its global and diverse workforce, and a culture of belonging, with benefits such as equity, wellbeing support, equipment allowances, and an L&D stipend, while noting that applicant data is handled in accordance with its Recruitment Privacy Policy.

Miro aims to empower teams and drive AI-powered innovation across its platform by building robust technical foundations, delightful features, and intelligent capabilities on the canvas. As an AI Engineer, you design and ship AI-driven capabilities—agents, intelligent assistants, context-aware predictions, and generative AI—using Python, TypeScript/React, LLMs, Canvas, and WebGL to deliver safe, reliable experiences. You'll own end-to-end AI projects from concept to production, develop scalable AI workflows with prompt engineering and LLMOps, foster best practices, measure performance, and troubleshoot production issues to maintain high availability. Requirements include 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering with top LLMs, production-ready code, ML fundamentals, and cloud/LLMOps experience; nice-to-haves include WebGL/Canvas, WebSocket, RAG pipelines, LangChain, multi-modal AI, and PyTorch or TensorFlow. Miro offers global benefits (equity, wellbeing, equipment allowance, learning stipend), a diverse and inclusive culture, and opportunities to grow within a distributed team, with location-specific benefits and a recruitment privacy policy.

Miro's Cloud Security team is a hybrid security and cloud engineering function embedded within Cloud Engineering & Operations, responsible for security capabilities such as Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP. The role seeks a seasoned Site Reliability Engineer to secure a large-scale, rapidly growing cloud platform by designing automated, reliable, and secure solutions and acting as a hands-on engineer to enable speed while maintaining a safe, trusted environment. Responsibilities include designing, implementing, and maintaining scalable security controls for AWS/EKS via Infrastructure-as-Code, automating deployment of WAF, Secrets Management, and Cloud Governance tooling, and improving observability while responding to incidents as part of on-call. Qualifications include extensive Kubernetes administration and security experience, AWS-native security capabilities, Terraform and GitHub CI/CD, knowledge of AWS IAM/WAF/Secrets Manager and cloud networking, programming in Python or Go, experience with Secrets Management (Vault, ESO), and Privileged Access Management as a plus, with a background in SRE/DevOps focused on production reliability. Benefits include equity, wellbeing, equipment allowance, and an L&D stipend, with a diverse, collaborative culture and a global team, plus location-specific benefits and a recruitment privacy policy.

Miro’s Canvas Backend team is seeking a Backend Engineer to build the platform that enables new canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps. You’ll design high-quality, self-documented code, implement scalable and fault-tolerant solutions, optimize performance, and own features end-to-end while coordinating with other teams to provide stable interfaces for Canvas data. Requirements include 5+ years of backend development, proficiency in Java 17, Kotlin and Spring (Spring Boot), 4+ years building robust distributed systems, REST and WebSockets, familiarity with AWS, knowledge of high-load SaaS architectures, Kafka or equivalent messaging, and solid multithreading in Java. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-dependent variations. About Miro: a global visual workspace with over 100 million users and 250,000 companies, founded in 2011, prioritizing diversity, inclusion, collaboration, and a culture of belonging.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to seamlessly integrate and scale AI, providing a robust foundation for innovation. The Backend Engineer role focuses on designing, developing, and maintaining backend services for model training, inference, and experimentation, building scalable data pipelines, and contributing to architecture decisions for performance and maintainability. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, experience building scalable services, familiarity with AI providers (e.g., AWS Bedrock, OpenAI, Anthropic), and proficiency in CI/CD, observability, test automation, and ML Ops, plus a collaborative, product-minded approach. The role offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific variations, with a diverse team and opportunities for growth. Miro is a visual workspace for distributed teams with over 100M users and 250,000 companies, 1,600+ employees across 13 hubs, emphasizing collaboration, belonging, and inclusion, and notes a Recruitment Privacy Policy for applicants.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by showcasing best practices, aligning with IT and business stakeholders, conducting assessments, designing governance models, facilitating workshops, developing prototypes, and coaching teams on Agile to improve collaboration. Responsibilities include leading workshops, assessing team workflows, connecting Miro’s value to organizational goals, guiding change initiatives, and driving measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, enterprise experience, strong facilitation, familiarity with Human-Centered Design and governance, and experience with Agile and Miro or similar tools. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on the Global Miro benefits board, all within a diverse, inclusive culture that aims to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform collaboration and innovation powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include designing and evolving workflows across the Discover–Define–Deliver lifecycle with integration and automation strategies; monitoring platform health, usage, and feature adoption to deepen adoption of Miro; enabling change management and scaling through internal champions and Centers of Excellence; and collaborating on Quarterly Business Reviews with adoption reporting to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, expertise in platform analytics, and the ability to facilitate executive-level discussions; native-level Japanese and business-level English are required, with Japanese market experience highly advantageous. Benefits include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging and diversity, a collaborative culture, and a mission to empower teams to create the next big thing, supported by recruitment privacy policies.

- The team’s mission is to empower Miro’s go-to-market teams and customers with strategic AI consulting that drives adoption, scales innovation, and delivers measurable business value, making Miro the strategic edge that turns customers’ vision into velocity. - The AI Technical Architect role is to support strategic customers in designing and deploying cutting-edge AI solutions within Miro, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation and guiding onboarding and implementation of AI features. - Responsibilities include leading discovery sessions for AI use cases and data sources, designing and implementing AI-driven solutions (templates, agents, summarisation tools, and custom GPT integrations), advising on data privacy, compliance, and API usage, guiding technical setup and change management for integrations with platforms like Zapier, OpenAI, Azure OpenAI, LangChain, and collaborating with Product, Engineering, CS, and Account teams to influence the roadmap and enable scalable adoption. - Requirements include 6+ years in technical consulting/solution architecture or professional services with customer-facing duties, hands-on experience with LLMs, prompt engineering, and agent frameworks (AutoGPT, LangChain, CrewAI, RAG), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs, and exposure to low-code/no-code automation, plus excellent facilitation, clear communication, strategic curiosity, and a focus on enterprise AI safety and data privacy. - The role comes with global benefits (equity, wellbeing, equipment allowance, Learning & Development stipend), a diverse and inclusive culture, location-specific benefits, and information on Miro’s mission and recruitment privacy as part of the broader company context.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, partnering with customers to translate business strategy into scalable collaboration architectures inside Miro. MOST is an annual professional services subscription offering 240 hours per year to help enterprise teams design, implement, and scale collaboration solutions across functions and geographies. The role leads discovery, designs governance and operating models, facilitates adoption and change-management initiatives, runs workshops, builds prototypes, and tracks milestones to deliver measurable value. Required experience includes 6+ years in consulting/change management/Agile transformation or similar, ability to drive cross-functional adoption, familiarity with governance/workspace architecture, and fluency in Japanese and business English, with Miro or similar tools preferred. Benefits include equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, with location-specific variations; Miro emphasizes diversity and inclusion and provides recruitment privacy in accordance with policy.

Miro's Japan Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace through MOST programs and one-time Implementation, Advisory, and Technical Account Management engagements, with Japan requiring local leadership, cultural fluency, and cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan is the region’s senior PS leader, accountable for all delivery motions (MOST, Implementation, Advisory, TAM) and leads Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, while tailoring global programs to Japanese market expectations and serving as the primary escalation and decision authority for Japan. Key responsibilities include people leadership and talent development, setting high standards for professionalism and customer engagement, capacity planning and delivery readiness, regional adaptation of global programs, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners. In the first 6–12 months, success means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, alignment with Sales and CS, and tangible contributions to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong delivery governance and escalation skills, autonomy in ambiguous environments, fluency in English and Japanese; preferred experience in Japan and an AI-first mindset, with benefits such as equity, wellbeing support, WFH equipment allowance, and an L&D stipend (location-specific variations may apply).

The role is for a Workplace Manager at Miro, responsible for the Austin, San Francisco, New York, and Sydney offices, aiming to deliver a world-class employee experience and help shape Miro’s workplace strategy within the Workplace department’s data‑driven, policy‑led framework. You’ll develop and execute the workplace strategy aligned with business objectives, own hub‑related projects and day‑to‑day execution, and ensure the offices are safe, functional, comfortable, and conducive to collaboration while coordinating maintenance and liaising with building management. You’ll manage and grow your local team (Austin), lead cross‑functional delivery with project teams, oversee vendors and contractors, negotiate contracts, and drive projects such as office moves and program rollouts. Requirements include at least 5 years in a similar workplace/facilities role, proven leadership and team development, strong vendor management and negotiation skills, excellent communication, problem‑solving abilities, and a proactive ownership mindset. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and learning stipend) and emphasizes diversity, belonging, and collaboration as it grows to over 1,600 employees across 13 hubs.

The Website & Email Team at Miro manages the public-facing platform, owns miro.com microservices, and aims to unify content architecture while boosting performance and revenue-driven communications. The Front-End Platform Engineer is a high-impact role focused on the reliability and performance of the public UI and core component architecture, building reusable components, driving conversion uplift through experimentation, and integrating the UI across fragmented content systems. You’ll partner with product marketing to translate strategies into high-performing digital experiences, design and maintain scalable architectural components, develop internal tooling for conversion optimization (A/B testing frameworks and personalization engines), ensure production reliability with observability, and optimize site speed. Requirements include 5+ years of frontend experience with React/TypeScript/Node.js, monorepo tooling (Turborepo, Yarn workspaces), headless CMS integration (Contentful or similar), testing and component development (Jest, React Testing Library, Storybook), build optimization, and observability, plus soft skills; bonus for backend experience and strong full-stack capability; and AI-First proficiency involving multi-agent AI tooling. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual L&D stipend, with location-specific benefits and a strong emphasis on diversity and inclusion alongside Miro’s recruitment privacy policy.

Miro aims to empower teams to create the next big thing, with teams driving AI-powered innovation across the platform by building robust foundations, features, and intelligent canvas capabilities. As an AI Engineer, you’ll design, build, and ship AI-driven capabilities—agents, intelligent assistants, context-aware prediction, and generative AI—using Python, TypeScript, React, Canvas, WebGL, and leading LLMs, while ensuring safety, reliability, and performance. You’ll execute end-to-end AI projects from concept to production, collaborate with product managers and designers, champion AI system practices like evaluations, LLMOps, CI/CD, observability, and ethics, and measure engagement, model accuracy, latency, and drift. Requirements include 3+ years delivering AI-first capabilities in customer-facing products, strong Python and frontend skills, proven prompt and context engineering with top LLMs (OpenAI, Anthropic, Google Gemini), production-ready code, ML fundamentals, and experience with LLM evaluation frameworks and cloud services; nice-to-have skills include WebGL/Canvas, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks, with openness to early-career engineers who’ve integrated AI into their workflow. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive global team and a culture of collaboration aligned with Miro’s mission to empower teams.

Miro's Cloud Security team is a hybrid function embedded within Cloud Engineering & Operations, focusing on promoting best practices and operating capabilities critical to Miro's cloud security posture, including Cloud Identity, WAF, Cloud Governance, Secrets Management, and CNAPP. They are seeking a seasoned Site Reliability Engineer to join the team to address securing a large-scale, rapidly growing cloud platform, responsible for the security, reliability, and scalability of core security capabilities and building automated, secure solutions. You will design and maintain scalable security controls for AWS/EKS using Infrastructure-as-Code, automate deployment of WAF, Secrets Management, and Cloud Governance tooling, ensure reliability of security services, and act as a consultant to infrastructure teams with a focus on Kubernetes, including on-call incident response and improving observability. Required qualifications include extensive Kubernetes administration and security experience, strong AWS-native security and networking knowledge, Terraform IaC and CI/CD pipelines, programming in Python or Go, experience with Secrets Management (HashiCorp Vault, ESO), and Privileged Access Management; SRE/DevOps background is preferred. The role offers global benefits (equity, wellbeing, equipment allowance, L&D stipend), a diverse, collaborative culture, and Miro emphasizes belonging and inclusion, with information about Life at Miro and the company's global presence and mission to empower teams.

The Canvas Backend team at Miro builds the platform that enables product teams to create and evolve canvas content and supports both real-time and asynchronous collaboration between the Board Server and collaboration apps, aiming for a powerful, stable, high-performance foundation for future innovation. The Backend Engineer role requires 5+ years of backend experience with Java 17, Kotlin, and Spring, plus robust production experience with distributed systems, REST, WebSockets, Kafka or similar messaging, AWS, multithreading, and a willingness to own critical code and define extendable interfaces on Canvas data. Responsibilities include designing high-quality technical solutions and self-documented code, building scalable and fault-tolerant systems, optimizing performance, creating stable data access patterns (APIs, events), and taking long-term ownership while collaborating across Miro to improve product, architecture, and engineering practices. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations. Miro is a global visual workspace for distributed teams, serving hundreds of millions of users and thousands of companies, with a diverse and inclusive culture focused on collaboration and continuous growth, and the company adheres to a Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust technical foundation for AI innovation across tens of millions of users. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, create tooling to improve reliability and speed, contribute to scalable architecture, and build data pipelines powering AI insights. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and strong practices in CI/CD, observability, test automation, plus ML Ops and AI/ML concepts. The role offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, with location-specific differences, and recruiter contact LI-JR1. Miro is a visual workspace for distributed teams serving over 100 million users and 250,000 companies, with 1,600+ employees across 13 hubs, emphasizing diversity, belonging, collaboration, and a mission to empower teams to create the next big thing.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role involves helping teams adopt Miro by demonstrating best practices and real-world applications, partnering with IT and business stakeholders to align Miro’s value with goals, conducting assessments, and designing governance and change initiatives that drive adoption. You will lead workshops, develop simple prototypes to demonstrate possibilities, facilitate Agile adoption, and identify barriers to teamwork to enable measurable improvements. Requirements include fluent English and Portuguese (Spanish is a plus), 3–5 years in consulting/change management/Agile or related fields, experience with enterprise teams, strong facilitation, and familiarity with human-centered design, governance, and collaboration tools. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture aligned with Miro’s mission to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Responsibilities include workflow optimization (designing workflows, integration strategies, embedding Miro with existing systems), technology optimization (monitoring platform health and adoption, recommending AI capabilities), change management and scaling (empowering internal champions, governance, and scaled deployment), and strategic alignment with continuous improvement (co-facilitating quarterly reviews and delivering adoption analytics). Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change management, platform analytics expertise, executive-facing facilitation skills, and native-level Japanese with business English, with Japanese market experience considered advantageous. Benefits include equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, within a diverse, inclusive culture at a company serving 100M+ users; location-specific benefits may vary.

Miro is hiring an AI Technical Architect to support strategic customers by designing and deploying cutting-edge AI solutions within the platform, serving as a trusted advisor and technical lead to accelerate collaboration and deliver measurable business value. You will lead discovery sessions to identify AI use cases and data sources, design and implement AI-driven features (including intelligent templates, agents, summarisation tools, and custom GPT integrations), and guide customers through technical setup, change management, and governance for AI features and integrations with tools like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. The role also involves collaborating with Product and Engineering to influence the roadmap, partnering with Customer Success and Account Managers to ensure onboarding, adoption, and retention of AI use cases, and delivering enablement sessions and scalable documentation. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on experience designing or implementing AI solutions (LLMs, prompt engineering, and agent frameworks such as LangChain, CrewAI, AutoGPT), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs, and low-code/no-code platforms, excellent facilitation and communication skills, and a strategic, customer-focused mindset with knowledge of enterprise AI safety and data privacy. Miro offers benefits like equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture and a mission to empower teams, while noting the recruitment privacy policy.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a 240-hour annual professional services subscription for enterprise customers to design, implement, and scale collaboration in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven roadmap that evolves with customer needs. Responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building prototypes and templates, coordinating with IT to standardize governance, and providing ongoing advisory support throughout MOST. Required experience and skills include 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling cross-functional teams to adopt new tools; familiarity with governance frameworks and design thinking; fluency in Miro or similar platforms; and near-native Japanese with business English for internal communication. The role sits at Miro, which offers global benefits such as equity and a wellbeing allowance plus an L&D stipend, and emphasizes diversity, belonging, and collaboration as it empowers teams to create the next big thing.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery in Japan (MOST, Implementation, Advisory, and TAM), supervising Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with autonomy and responsibility to tailor global programs to Japanese market expectations and culture. They directly manage the local teams, set high professional standards, coach practitioners to be trusted enterprise advisors, and partner with People leadership on hiring, performance management, and succession planning to build a strong local leadership bench aligned with global standards. Operationally, the role owns regional capacity planning and delivery readiness, drives delivery excellence to reinforce renewals and expansions, identifies where global programs need regional adaptation, and contributes Japan-specific insights to global PS strategy. Cross-functionally, they collaborate with Sales and Customer Success to support growth and renewals, work with Product teams to capture Japanese customer needs and adoption patterns, and coordinate with partners while maintaining strict quality standards. Requirements include 8+ years in PS/Consulting/Enterprise SaaS, proven leadership of senior practitioners, strong governance and escalation skills, ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and an AI-first mindset, with Miro offering benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend (varying by location).

Miro is hiring a Workplace Manager to lead the Austin, San Francisco, New York, and Sydney hubs and drive a world-class employee experience by shaping and executing the company’s workplace strategy within its Integrated Workplace Excellence framework. The role focuses on delivering a safe, functional, and productive hub environment, coordinating office maintenance, liaising with building management, and ensuring consistent service delivery through a learning-lab approach. You will own hub-related projects, manage cross-functional programs, coach regional team members, and oversee all workplace vendors and contractors to meet SLAs and quality standards. Candidates should have at least 5 years of experience in a Workplace or Facilities Manager role, proven team leadership, strong vendor negotiation skills, excellent communication, and a proactive, customer-service mindset. Miro offers a global benefits package including equity, wellbeing, a WFH equipment allowance, and an emphasis on diversity, belonging, and inclusive collaboration.

The Website & Email Team at Miro is hiring a Front-End Platform Engineer to own the reliability, performance, and unified content architecture of miro.com’s public-facing UI. You’ll partner with product marketing to translate business strategy into high-performing digital experiences, design scalable core components, build internal tooling for conversion optimization (including A/B testing and personalization), ensure production reliability with modern observability, and drive best-in-class site speed. Requirements include 5+ years of frontend experience with React, TypeScript, Node.js, Next.js; monorepo tooling (Turborepo, Yarn workspaces); headless CMS integration; testing (Jest, React Testing Library, Storybook); build optimization and observability; strong collaboration skills; and bonus for backend or full-stack experience. The company embraces AI-first development and expects you to orchestrate AI tools for accelerated, high-quality code via multi-agent workflows. The role offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture, with location-specific benefits and information about life at Miro.

Miro’s teams drive AI-powered innovation on the canvas by building robust technical foundations, widgets, and intelligent features that transform how users interact with content. The AI Engineer role designs and ships AI-driven capabilities—such as agents, assistants, and context-aware predictions—using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL, spanning from concept to production with cross-functional collaboration. You’ll build high-performing AI workflows with LLMs (OpenAI, Anthropic Claude, Google Gemini), apply prompt and context engineering, ensure reliability, observability, and ethics, and measure performance across engagement, accuracy, latency, and drift. Requirements include 3+ years delivering AI-first capabilities in customer-facing products, strong Python and frontend skills, expertise in prompt engineering for major LLMs, production-ready coding, and experience with LLM evaluation frameworks, ML fundamentals, and LLMOps, with nice-to-haves like rendering tech, real-time tech, vector databases, LangChain, and multimodal or ML frameworks. What’s in it for you are a global benefits package (equity, wellbeing benefit, WFH equipment allowance, L&D stipend), a diverse and inclusive team culture, location-specific benefits, and information about recruitment privacy.

Miro's Cloud Security team blends security and cloud engineering within the Cloud Engineering & Operations organization, focusing on protecting the cloud infrastructure with capabilities like Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP. They are seeking a seasoned Site Reliability Engineer to secure a large-scale, rapidly growing cloud platform, responsible for the security, reliability, and scalability of core security capabilities and to deliver hands-on, automated, secure solutions. Responsibilities include designing and maintaining scalable security controls for AWS/EKS via Infrastructure-as-Code, automating deployment of WAF, Secrets Management, and governance tooling, ensuring reliability and observability, advising infrastructure teams on Kubernetes security, participating in on-call incident response, and proactively identifying misconfigurations. Requirements include extensive Kubernetes administration and security experience, designing and managing security in AWS-native environments, Terraform IaC and GitHub CI/CD, knowledge of AWS security services (IAM, WAF, Secrets Manager) and cloud networking, programming in Python or Go, experience with Secrets Management (Vault, ESO), and a background in SRE/DevOps; Privileged access management experience is a plus. They offer global benefits (equity, wellbeing, WFH equipment, and a Learning & Development stipend) and emphasize a diverse, inclusive culture, with Miro described as a visual workspace for innovation serving 100M+ users and 250,000 companies, along with a Recruitment Privacy Policy.

The Canvas Backend team at Miro builds the platform for canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps to enable new use cases and future innovation. The Backend Engineer role requires strong software engineering experience, readiness to drive change, the ability to handle big loads and scale systems, ownership of major code areas, and collaboration across Miro to provide well-defined and extensible interfaces on Canvas data. Responsibilities include creating high-quality technical designs and code, building scalable and high-performing solutions with concurrency and fault tolerance, optimizing performance, designing flexible data access patterns (APIs, events), taking long-term ownership, writing exception-safe mission-critical code, and improving product and practices with other teams. Requirements are 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building robust distributed systems, proficiency with REST and WebSockets, familiarity with AWS, understanding of high-load SaaS architectures and Kafka or equivalents, and strong multithreading knowledge in Java. Benefits and culture include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and inclusive environment, life-at-Miro resources, and a Recruitment Privacy Policy governing applicants’ data.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases, creating a robust foundation for AI innovation. The Backend Engineer role involves designing, building, and scaling the core services that power AI across Miro, supporting tens of millions of users and enabling experimentation and fast, responsible AI feature deployment. You’ll design and maintain backend services for model training and inference, develop tooling for reliability and speed of AI development, contribute to scalable architecture, build data pipelines, and maintain high code quality. They require 4+ years of backend experience, proficiency in Python/Java/Kotlin, experience designing scalable services, familiarity with AI providers, and practices like CI/CD, observability, and ML Ops, plus a product mindset. The role offers benefits like equity, wellbeing, equipment allowance, and an L&D stipend, within a diverse, collaborative culture at Miro that emphasizes belonging and inclusion, along with a note that recruitment privacy policy applies.

The Advisory Services team at Miro sits within the Professional Services organization and provides strategic guidance for Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value on Miro. The role involves supporting teams in adopting Miro by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing governance, facilitating workshops, developing prototypes, and coaching on Agile and collaboration improvements. You’ll lead workshops to uncover high‑impact use cases, assess team workflows, connect Miro’s value to organizational goals, guide change initiatives, create prototypes, and drive measurable improvements in collaboration and productivity. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, experience with enterprise teams, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance, and excellent communication skills. What’s in it for you includes a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams, with location-based benefits and a recruitment privacy policy for applicants.

The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a cross-functional group of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and the platform. The Technical Account Manager will act as a fractional strategic advisor to Enterprise clients, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value. Responsibilities include mapping and optimizing Discover–Define–Deliver workflows, technology optimization and adoption, change management and scaling, and strategic alignment with adoption reporting and quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and integrations, experience leading workflow adoption and change management, executive-facing facilitation, platform analytics, and native-level Japanese plus business English (Japanese market experience is advantageous). Benefits include equity, wellbeing support, a WFH equipment allowance, and a learning stipend, within a diverse, globally distributed team; Miro is a large, inclusive company serving over 100M users and 250,000 companies.

The team's mission is to empower Miro's go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, while the vision is to be Miro's strategic edge turning customers' vision into velocity. The AI Technical Architect will support strategic customers in designing and deploying cutting-edge AI solutions within Miro, acting as a trusted advisor and technical lead for AI use cases from intelligent agents to workflow automation, guiding onboarding and implementation across discovery, design, and hands-on configuration. Responsibilities include leading AI-focused discovery, designing and implementing AI-powered features (templates, agents, summarisation tools, custom GPT integrations), advising on architecture (privacy, compliance, API usage, model performance), guiding technical setup and change management for Miro's AI features and integrations, and collaborating with Product and Engineering to influence the roadmap. Requirements include 6+ years in technical consulting/solution architecture with customer-facing responsibilities, hands-on AI solution experience with LLMs, prompt engineering, and agent frameworks, strong familiarity with AI tooling/APIs (OpenAI, HuggingFace, Vertex AI), experience with LangChain/CrewAI/AutoGPT, REST APIs and low-code/no-code automation, excellent facilitation and communication skills, a strategic, experimental mindset, knowledge of enterprise AI safety and data privacy, and experience integrating AI into enterprise SaaS. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse team; about Miro, a visual workspace for innovation serving 100M+ users, with a culture that emphasizes belonging, collaboration, and inclusion, and information about recruitment privacy.

The Innovation Architect at Miro serves as a Solution Architect for collaboration within the MOST program, Miro’s annual professional services subscription that provides 240 hours per year of guidance to help enterprise customers design, implement, and scale collaboration solutions in Miro. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap as trusted advisors to both business and technical stakeholders. Responsibilities include leading discovery, facilitating alignment and prioritization, conducting assessments, implementing governance, guiding change-management initiatives, coaching on best practices and templates, facilitating workshops, building prototypes, coordinating with IT for standards, recommending process improvements, and tracking progress against milestones. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; experience enabling cross-functional teams to adopt new tools; familiarity with governance frameworks, design thinking, and collaboration platforms (preferably Miro); and near-native Japanese with business English proficiency. The role sits within a culture that offers global benefits (equity, wellbeing, equipment allowance, L&D stipend) and emphasizes diversity, inclusion, and ongoing growth aligned with Miro’s mission to empower teams to create the next big thing.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery (MOST, Implementation, Advisory, TAM) for Japan, oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and TAMs, and ensures global programs are adapted to Japanese market expectations, serving as the primary escalation and decision authority for the region. People leadership is central: the role directly manages the delivery team, sets professional standards, coaches practitioners as trusted advisors, and partners with People leadership on hiring, performance management, and succession planning. Strategic and operational duties include owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansion, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, Customer Success, Product, and partners while upholding strict quality standards. Success in 6-12 months means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible contributions to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, governance and autonomous operation in fast-changing environments, and fluency in English and Japanese; preferred are prior PS leadership in Japan, experience with high-touch enterprise delivery, and an AI-first mindset, with Miro offering a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a collaborative, inclusive culture along with location-specific variations and a Recruitment Privacy Policy for applicants.

The posting is for a Workplace Manager in Miro’s Workplace/Operations team, responsible for delivering a world-class employee experience and shaping the workplace strategy across Austin, San Francisco, New York, and Sydney in support of Miro’s Integrated Workplace Excellence framework. Responsibilities include developing and executing the workplace strategy, owning hub projects and day-to-day execution, communicating with employees and senior stakeholders, supporting the employee experience and engagement (including internal events), ensuring safe and functional offices, coordinating maintenance, liaising with building management, and driving consistent service delivery alongside the learning lab approach. Additional duties involve coaching the Austin team to run the office end-to-end, managing vendors and contracts with strong relationships, and handling workplace-related projects such as moves and program rollouts. Requirements call for at least 5 years in a similar Workplace/Facilities Manager role, a proven track record of leading teams, strong negotiation/vendor management skills, excellent communication, problem-solving abilities, customer service orientation, and a self-starting, accountable attitude. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro also emphasizes belonging, diversity, inclusion, and provides a recruitment privacy policy.

The Website & Email Team at Miro manages the public-facing digital platform and is driving a strategic shift toward a unified content architecture and improved platform performance. The Front-End Platform Engineer is a high-impact role focused on the reliability and performance of the public UI and core component architecture, building reusable components, enabling conversion uplift through experimentation, and integrating the UI across fragmented content systems. Responsibilities include partnering with product marketing to translate strategies into high-performing experiences, designing and maintaining scalable core components, developing internal tooling for optimization (A/B testing and personalization), ensuring production reliability via observability, and driving site performance. Requirements include 5+ years of frontend experience with modern frameworks (React, TypeScript, Node.js, Next.js), monorepo experience (Turborepo, Yarn workspaces), CMS integration (Contentful or similar), testing and component development (Jest, RTL, Storybook), build optimization, observability, and strong soft skills; backend experience or full-stack is a bonus. The company emphasizes an AI-first development approach, expects experts to orchestrate AI tools for faster development, and offers global benefits (equity, wellbeing, equipment allowance, L&D stipend) with location differences, plus a Recruitment Privacy Policy governing applicant data.

Miro is hiring an AI Engineer to design and build AI-powered capabilities that help users create, transform, and collaborate on the canvas, bridging AI innovation with product delivery while maintaining performance and polish. The team drives AI-powered innovation across Miro's platform by building robust technical foundations, widget capabilities, AI infrastructure, and intelligent features that transform how users interact with content on the canvas. Responsibilities include designing and shipping AI capabilities—agents, intelligent assistants, context-aware prediction, and generative AI—using Python, TypeScript/React, Canvas/WebGL, and leading LLMs, plus end-to-end project execution, experimentation, and adherence to best practices (LLMOps, CI/CD, observability, ethics). Requirements include 3+ years delivering AI-first customer-facing features, strong Python and frontend skills, prompt/context engineering with top LLMs, production-ready code in complex codebases, LLM evaluation experience, ML fundamentals, and LLMOps/cloud services, with nice-to-haves such as WebGL/Canvas, WebSocket, vector databases, LangChain, multi-modal AI, and PyTorch/TensorFlow. Perks include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture; Miro emphasizes belonging and collaboration as it serves a global user base.

Miro's Cloud Security team is a hybrid function within Cloud Engineering & Operations that manages security capabilities such as Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP. They are seeking a seasoned Site Reliability Engineer to secure, scale, and improve the core security capabilities of a large-scale AWS/EKS platform, combining hands-on SRE work with cloud security expertise. Responsibilities include designing and automating security controls with Infrastructure-as-Code (Terraform) and CI/CD (GitHub), ensuring reliability and performance of critical security services, advising infrastructure teams on Kubernetes security, and participating in on-call incident response. Requirements cover extensive Kubernetes administration and security, AWS security services (IAM, WAF, Secrets Manager), Terraform and CI/CD proficiency, programming in Python or Go, and experience with Secrets Management (e.g., Vault), with a background in SRE/DevOps. Benefits highlight equity, wellbeing support, a WFH equipment stipend, and an ongoing commitment to diversity and inclusion within a globally distributed, collaborative culture.

The Canvas Backend team at Miro is hiring a Backend Engineer to build the platform that enables canvas content and supports real-time and asynchronous collaboration for product teams. The role focuses on designing scalable, high-performing, fault-tolerant backend systems, owning key features, and collaborating across teams to provide well-defined interfaces for Canvas data. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building distributed systems in production, REST and WebSockets, AWS experience, Kafka or similar messaging, and strong multithreading in Java. Perks include a global benefits package (equity, wellbeing, equipment allowance, and an Learning & Development stipend) with location-specific variations, supporting growth and work-life balance. Miro is a diverse, inclusive visual collaboration platform serving over 100 million users and 250,000 companies, emphasizing belonging and collaboration, with a Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases, providing a robust foundation for responsible AI innovation. The Backend Engineer role involves designing, developing, and maintaining backend services for model training, inference, and experimentation, building tooling for reliability and speed, and creating data pipelines to power AI insights at scale. Requirements include 4+ years of backend experience, proficiency in Python/Java/Kotlin, experience with scalable services, familiarity with major AI providers, and ML Ops, CI/CD, and observability practices, along with a product-focused mindset. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, within a diverse and collaborative environment with location-specific variations. About Miro: a visual workspace used by over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees across 13 hubs, prioritizing belonging, inclusion, and collaboration, and noting a Recruitment Privacy Policy.

Miro’s Advisory Services team sits within Professional Services and provides strategic, human-centered guidance for Enterprise customers, blending product expertise and workflow transformation to accelerate business value and proactively identify how customers can interact with Miro. The role involves supporting adoption by showing best practices, aligning Miro’s value with IT and business goals, assessing team workflows, designing and implementing change initiatives, creating governance models, and leading workshops to explore use cases and inspire innovation. It also includes developing simple prototypes to demonstrate capabilities, recommending streamlined tool usage and collaboration strategies, and coaching teams on Agile ways of working and integrating Agile into daily practices. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar fields, hands-on experience with enterprise teams, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance frameworks, and Agile/Miro or similar tools. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, collaborative culture aligned to Miro’s mission of empowering teams to create the next big thing and a commitment to belonging and inclusion.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership, operating with high autonomy and a mix of product, strategy, technical, and change management skills. Responsibilities include Workflow Optimization (designing and evolving Discover–Define–Deliver workflows, integration/automation opportunities, embedding Miro into existing systems), Technology Optimization (monitoring platform health, usage, and adoption with proactive recommendations), Change Management & Scaling (training internal champions, supporting Centers of Excellence, scaling adoption across regions), and Strategic Alignment (co-facilitating QBRs and delivering adoption analytics linked to ROI and renewal opportunities). Requirements include 5+ years in enterprise SaaS-related roles, strong API/integration fluency, proven experience in workflow optimization, platform adoption, and change management, analytics and executive facilitation skills, familiarity with collaboration tooling, high proactivity and independence, and native-level Japanese with business English; experience in the Japanese market is advantageous. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend, along with a diverse, collaborative culture that values belonging and inclusion, with location-specific benefits varying by region.

Our team’s mission is to empower Miro’s go-to-market teams and customers with strategic AI consulting that drives adoption, scales innovation, and delivers measurable business value, making Miro the strategic edge that turns customers’ vision into velocity. The AI Technical Architect role at Miro is to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, acting as a trusted advisor and technical lead for AI use cases—from intelligent agents to workflow automation—and guiding onboarding and implementation. You’ll lead discovery sessions, design and implement AI-driven features (templates, agents, summarisation tools, and custom GPT integrations), advise on architecture (privacy, compliance, API usage, model performance), bridge Customer Success, Product, and Engineering to shape AI strategy, and enable customers through workshops and scalable documentation. Requirements include 6+ years in technical consulting/solution architecture, hands-on AI solution experience with LLMs/prompts/agents, familiarity with AI tools and APIs, experience building AI agents/workflows with LangChain/CrewAI/AutoGPT, REST APIs and low-code/no-code automation knowledge, excellent communication, strategic and privacy/safety mindset, and empathy toward customer needs. What’s in it for you: a global benefits package with equity, wellbeing, equipment allowance, and an L&D stipend; a diverse, collaborative culture; and the chance to impact a fast-growing, inclusive company with a focus on innovation, while Miro emphasizes belonging and recruitment privacy.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro's MOST program, a yearly enterprise professional services subscription providing 240 hours of guidance to design, implement, and scale Miro-based collaboration across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and develop an outcomes-driven roadmap that adapts to changing needs. Responsibilities include leading discovery and alignment sessions, conducting assessments, designing governance and templates, guiding change management, coaching on best practices including AI workflows, facilitating workshops, building prototypes, working with IT to standardize setups, and tracking milestones and risks. Requirements include 6+ years in consulting/change management/Agile transformation or related fields, experience enabling cross-functional teams to adopt tools, familiarity with governance frameworks and workspace architecture, fluency in Miro (or similar platforms), and strong communication with near-native Japanese and business English. The role offers global benefits (equity, wellbeing, equipment allowance, L&D stipend) and operates within a diverse, collaborative culture at Miro, a large company serving over 100 million users and 250,000 companies.

Miro's Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership, cultural fluency, and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the regional PS leader responsible for all delivery motions (MOST, Implementation, Advisory, and TAM) and for leading Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers, operating with high autonomy to tailor global programs to Japanese market needs. Key responsibilities include people leadership and talent development, capacity planning, delivery governance, customer engagement, and cross-functional collaboration with Sales, Customer Success, Product, and partners, while contributing Japan-specific insights to global PS strategy. In the first 6–12 months, success looks like trusted, stable delivery with strong customer feedback, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, alignment with Sales and Customer Success, and measurable contribution to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners, bilingual fluency in English and Japanese, and the ability to operate autonomously in ambiguous environments; preferred experience includes leading PS teams in Japan and an AI-first mindset, with benefits such as equity, wellbeing, and Learning & Development stipends.

The posting is for a Regional Workplace Manager at Miro, part of the Workplace/Operations team, responsible for delivering a world-class employee experience across Austin, San Francisco, New York, and Sydney and shaping the workplace strategy with data-driven methods. Duties include managing hub experiences with cross-functional teams, driving service excellence and learning-lab initiatives, coordinating office maintenance, and ensuring spaces are comfortable and functional. The role also involves developing the Austin team, managing vendors and contractors, negotiating contracts, and handling workplace projects such as moves and program rollouts. Requirements include at least 5 years in a similar Workplace/Facilities Manager role, proven leadership and vendor-management skills, strong communication, problem-solving ability, and an ownership mindset. Benefits include equity, wellbeing, a work-from-home equipment allowance, and a learning and development stipend, with a commitment to diversity and inclusion and location-dependent benefits.

The Website & Email Team at Miro manages the public-facing platform, owns miro.com's microservices and revenue-driving conversion efforts, and is driving toward a unified content architecture and world-class platform performance. The Front-End Platform Engineer is a high-impact technical contributor focused on the reliability and performance of the public UI and core component architecture, building reusable components, enabling conversion uplift through experiments, and integrating the UI across fragmented content systems. You will partner with product marketing to translate business strategies into high-performing digital experiences, design and maintain scalable core architecture and features, develop internal tooling for optimization including A/B testing and personalization, ensure production reliability with observability, and drive best-in-class performance. Requirements include 5+ years of frontend experience with React, TypeScript, Node.js, Next.js; monorepo experience (Turborepo, Yarn workspaces); CMS integration; testing with Jest/RTL/Storybook; build optimization; and observability tooling; plus collaborative, adaptable soft skills; bonus for backend experience and AI-first SDLC proficiency with multi-agent workflows. The role offers benefits such as equity, wellbeing benefits, a WFH equipment allowance, and a learning stipend, within a diverse and collaborative culture at Miro, which emphasizes belonging and provides access to life-at-Miro resources and the Recruitment Privacy Policy.

Miro's teams drive AI-powered innovation across the platform, building robust technical foundations, delightful features, and intelligent capabilities that transform how users interact with content on the canvas. As an AI Engineer, you'll design and ship AI-driven capabilities—including agents, intelligent assistants, context-aware prediction, and generative AI—using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL, delivering safe, reliable experiences. You’ll execute end-to-end AI projects—from conceptualization to production—collaborating with product managers, designers, and engineers, while iterating on capabilities and championing practices like LLMOps, CI/CD, observability, and ethical AI. Requirements include 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering with top LLMs, production-ready code and AI evaluation experience, plus ML fundamentals; nice-to-haves include WebGL/Canvas rendering, WebSocket, vector databases, LangChain, multi-modal capabilities, and common ML frameworks. What’s in it for you: a global benefits package (equity, wellbeing support, WFH equipment allowance, and an annual Learning & Development stipend), a diverse, inclusive culture, and opportunities to grow, with location-specific benefits described on the Global Miro benefits board.

Miro's Cloud Security team is a hybrid function blending security and cloud engineering, embedded in the Cloud Engineering & Operations organization and responsible for core capabilities like Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP. The role is a seasoned Site Reliability Engineer who will design, implement, and maintain scalable security controls for Miro's AWS/EKS platform, automate deployment of security capabilities, and ensure the reliability and performance of critical security services. You will act as a consultant and SME for infrastructure teams with a focus on Kubernetes, participate in on-call rotations to respond to incidents, and continuously improve observability while mitigating misconfigurations or vulnerabilities at scale. Requirements include extensive Kubernetes administration and security experience, strong IaC skills with Terraform and CI/CD (GitHub), deep knowledge of AWS security services (IAM, WAF, Secrets Manager) and cloud networking, proficiency in Python or Go, experience with Secrets Management solutions, and a solid SRE/DevOps background. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend) and emphasizes a diverse, inclusive culture, with a Recruitment Privacy Policy guiding how applicant data is handled.

The Canvas Backend team builds the platform that enables Miro product teams to create new canvas content and supports both real-time and asynchronous collaboration between the Board Server and Collaboration apps, laying a high-performance foundation for future innovation. The Backend Engineer role requires strong software engineering experience, a readiness to drive change and experiment, the ability to handle large loads and scale, ownership of important code, and collaboration across Miro teams to provide well-defined and extensible interfaces on Canvas data. Key responsibilities include designing high-quality technical designs and self-documented code, implementing scalable and fault-tolerant solutions, optimizing performance and scalability, designing stable data access patterns and contracts (APIs and events), taking long-term ownership, and writing exception-safe mission-critical code. Requirements include 5+ years of backend development, experience with Java 17, Kotlin and Spring, 4+ years building robust high-scale distributed systems, proficiency with REST and WebSockets, familiarity with AWS, understanding of high-load SaaS infrastructure and Kafka or equivalent messaging, and strong multithreading knowledge in Java. Miro offers global benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse and inclusive culture and a platform serving over 100 million users.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI features, establishing a robust technical foundation for AI innovation across tens of millions of users. As a Backend Engineer, you'll design, develop, and maintain backend services that support model training, inference, and experimentation, and build data pipelines and tooling to accelerate AI development across Miro. Requirements include 4+ years of backend experience, proficiency with Python, Java or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), and ML Ops, plus CI/CD, observability, and test automation. The role offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative global team serving over 100M users and 1,600+ employees. Miro emphasizes belonging and inclusion across cultures, a product-led environment, and invites applicants to learn more about life at Miro, while noting the Recruitment Privacy Policy.

The Advisory Services team within Miro’s Professional Services provides strategic, human-centered guidance for Enterprise customers to accelerate value realization through change management, experience design, product expertise, and workflow transformation, understanding customer needs and proactively identifying how they can interact with Miro to achieve their goals. In the role, you will support teams in adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, conduct assessments and governance design, facilitate workshops, develop prototypes, and coach on Agile methods to drive adoption. You’ll lead workshops to uncover high-impact use cases, assess workflows for productivity and alignment, connect Miro’s value to organizational goals, guide change initiatives for scalable governance, create prototypes, and identify barriers to teamwork for measurable improvements. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation and communication skills, familiarity with Human-Centered Design or governance, and experience with Agile and tools such as Miro. The role offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture, with location-specific variations; Miro emphasizes belonging and inclusion, and provides further details through its benefits resources and Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to embed Miro and agentic AI into how customers collaborate and innovate. The Technical Account Manager will serve as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include optimizing workflows across the Discover–Define–Deliver lifecycle, technology optimization and platform adoption with analytics, change management and scaling through Centers of Excellence, and strategic alignment with Customer Success to drive quarterly business reviews and demonstrate ROI through adoption reporting. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, ability to lead workflow optimization, platform adoption, and change management, executive-level facilitation, native-level Japanese and business-level English, with Japanese market experience being advantageous. Perks and culture include global benefits (equity, wellbeing, equipment allowance, L&D stipend) with location-specific variations, and Miro’s emphasis on diversity, inclusion, collaboration, and a mission to empower teams, with further details available through the life-at-Miro materials and recruitment privacy policy.

Miro is hiring an AI Technical Architect to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation. The role involves guiding customers through onboarding and implementation, overseeing discovery, design, and hands-on configuration of AI-powered features, and shaping how AI transforms collaboration at scale across the customer’s tech ecosystem. You’ll lead customer discovery on AI use cases, data sources, constraints, and automation opportunities; design and implement AI-driven solutions in Miro (e.g., intelligent templates, agents, summarization tools, and custom GPT integrations); and facilitate integration with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain, while ensuring data privacy and model performance. You’ll collaborate with Product and Engineering to influence the roadmap, work with Customer Success and Account Managers for onboarding, adoption, and retention, run enablement sessions, and contribute to documentation and scalable assets for repeatable AI engagements. Requirements include 6+ years in technical consulting/solution architecture, hands-on AI design/implementation with LLMs and agent frameworks, familiarity with AI tooling/APIs, strong communication, a strategic, experimental mindset, knowledge of enterprise AI safety and data privacy, and experience integrating AI into enterprise SaaS; the role offers benefits such as equity, wellbeing support, an equipment allowance, and an L&D stipend within a diverse, inclusive Miro culture.

The Innovation Architect is a Solution Architect for Miro’s MOST program, providing enterprise customers with 240 hours per year of ongoing guidance to design, implement, and scale collaboration solutions in Miro. They translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and create an outcomes-driven roadmap. They lead discovery, run alignment sessions, perform workflow and workspace assessments, design governance, drive change management, coach teams on best practices and AI workflows, and build prototypes and reusable templates. They coordinate with IT/Admin, track milestones, manage risks, re-prioritize work as needed, and collaborate with cross-functional stakeholders to ensure consistent delivery and updated forecasts. Requirements include 6+ years in related fields, ability to enable cross-functional adoption, familiarity with governance and design thinking, fluency in Japanese plus business English, and benefits such as equity, wellbeing, a WFH allowance, and an L&D stipend, with location-specific variations.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions in Japan (MOST, Implementation, Advisory, TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with autonomy to tailor global programs to Japanese market needs. Responsibilities include direct people leadership and talent development, setting high standards for professionalism and customer engagement, coaching senior practitioners as trusted advisers, and partnering with People leadership on hiring and succession planning. Strategic and operational duties cover regional capacity planning, delivery excellence to reinforce renewals and expansion, adapting global programs to regional realities, and contributing Japan-specific insights to global PS strategy, while collaborating with Sales, Customer Success, Product, and partners. In 6–12 months, success means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of programs, alignment with Sales and CS leadership, and a tangible contribution to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners, strong governance and escalation skills, autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and AI-driven delivery, with the role offering global benefits and a culture of diversity and belonging at Miro.

The text is a job posting for a Workplace Manager in Miro’s Workplace/Operations team, highlighting a data-driven approach to design policies that deliver a safe, world-class hub experience under the Integrated Workplace Excellence framework. The role covers the Austin, San Francisco, New York, and Sydney offices, focusing on a superior employee experience, safety, functionality, and collaboration, while shaping Miro’s workplace strategy and learning-lab initiatives. Responsibilities include developing and executing the workplace strategy aligned with business objectives, leading hub projects and day-to-day operations, maintaining relationships with employees and senior stakeholders, coordinating internal events, ensuring offices are comfortable, and managing vendors, contracts, moves, and program rollouts. Requirements call for at least 5 years in a similar role, proven team leadership, strong negotiation/vendor management, excellent communication and problem-solving skills, and a proactive, self-motivated ownership mindset. Benefits include equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, with location-specific variations, alongside Miro’s emphasis on diversity, inclusion, and belonging and its recruitment privacy policy.

The Website & Email Team at Miro manages the public-facing platform, owns miro.com microservices, drives revenue through conversions, and delivers customer communications while moving toward a unified content architecture. The Front-End Platform Engineer is a high-impact role focused on the reliability and performance of the UI and core component architecture, building reusable components, enabling conversion uplift through experimentation, and integrating the UI across fragmented content systems. Key responsibilities include partnering with product marketing to translate business strategies into high-performing digital experiences, designing scalable website capabilities, developing internal tooling for optimization (including A/B testing and personalization), ensuring production reliability, and driving site speed and performance. Requirements include 5+ years of frontend experience with React/TypeScript/Node.js/Next.js, monorepo tooling, headless CMS integration (Contentful or similar), testing and component development (Jest, React Testing Library, Storybook), build optimization, observability, strong soft skills, with a bonus for backend/full-stack and a strong emphasis on AI-first development using multi-agent tooling. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture at Miro, a global visual workspace empowering distributed teams.

- Miro aims to empower teams to create the next big thing, with teams driving AI-powered innovation across the platform to transform how users interact with content on the canvas. - The AI Engineer role involves designing and shipping AI-driven capabilities to enhance how users create, transform, and collaborate on the canvas, leveraging cutting-edge LLMs while maintaining performance and polish. - You’ll design, develop, and ship AI features (agents, intelligent assistants, context-aware prediction, generative AI) using Python, TypeScript, React, Canvas/WebGL, build scalable AI workflows with multiple LLMs, and handle end-to-end projects from prototyping to production, including evaluations, CI/CD, observability, and ethics. - Required: 3+ years delivering AI-first capabilities in customer-facing products; strong Python and frontend skills; expertise in prompt and context engineering with top LLMs; production-ready coding in complex codebases; experience with LLM evaluation frameworks and LLMOps; solid ML fundamentals; cloud services experience; Nice-to-have: rendering tech (WebGL/Canvas), WebSocket, vector databases, LangChain, multi-modal AI, PyTorch/TensorFlow/Hugging Face. - What’s in it for you: a global benefits package (equity, wellbeing, equipment allowance, learning stipend) and a diverse, collaborative environment; Miro is a global company serving 100M+ users with a strong focus on belonging and inclusion, and recruitment privacy applies.

Miro's Cloud Security team is a hybrid function within Cloud Engineering & Operations, handling security capabilities like Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP to promote best practices across the cloud infrastructure. The company is seeking a seasoned Site Reliability Engineer to join the team to secure a large-scale, rapidly growing cloud platform by designing automated, reliable, and secure solutions that enable fast development while keeping Miro's platform safe. You’ll design, implement, and maintain scalable security controls for the AWS/EKS platform via Infrastructure-as-Code, automate deployment of WAF, Secrets Management, and Cloud Governance tooling, ensure reliability of critical security services, act as a consultant to improve security posture with a focus on Kubernetes, participate in on-call rotations, and improve observability to detect misconfigurations or vulnerabilities at scale. Requirements include extensive Kubernetes administration and security experience, strong AWS-native security knowledge (IAM, WAF, Secrets Manager) and cloud networking fundamentals, Terraform and GitHub CI/CD proficiency, programming in Python or Go, experience with Secrets Management (e.g., HashiCorp Vault), and a solid SRE/DevOps background; privileged access management experience is a plus. The role offers global benefits (equity, wellbeing, equipment allowance, L&D stipend), a diverse and collaborative environment, location-specific benefits, and a recruitment privacy policy guiding applicant data.

Miro’s Canvas Backend team builds the platform enabling canvas content and both real-time and asynchronous collaboration to support product teams and future innovation. The Backend Engineer role requires strong software engineering experience, willingness to experiment, ownership of critical code, and collaboration across teams to provide well-defined interfaces on the Canvas data model. Key responsibilities include designing high-quality, scalable, fault-tolerant solutions, optimizing performance, and creating stable data access patterns (APIs/events) with exception-safe, mission-critical code. Required qualifications include 5+ years of backend experience, 4+ years building robust distributed systems, proficiency with Java 17, Kotlin, Spring/Spring Boot, REST and WebSockets, AWS, Kafka or equivalent messaging systems, and solid multithreading knowledge. Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and inclusive culture, and location-specific benefits may vary.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable AI use cases across product teams and aims to establish a robust foundation for scalable, responsible AI innovation. The Backend Engineer role focuses on designing and maintaining backend services for model training, inference, and experimentation, creating tooling to improve reliability and speed, and building data pipelines to power AI insights. Qualifications include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and ML Ops, CI/CD, observability, and automation skills, plus a product-minded approach. Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, with location-specific variations, and a diverse, collaborative culture. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000 companies, 1,600+ employees, a focus on belonging and inclusion, and a Recruitment Privacy Policy for applicants.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value realization with Miro. The role involves supporting adoption, aligning with IT and business stakeholders, conducting assessments and governance design, facilitating workshops, creating simple prototypes, and guiding Agile practices to improve collaboration and workflows. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change/Agile or related fields, experience with enterprise teams, strong facilitation, familiarity with human-centered design and governance, and experience with Agile methodologies and platforms like Miro. Benefits include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations and access to a global, diverse, collaborative culture. Miro is a visual workspace for distributed teams, serving over 100M users and 250,000 companies, with a mission to empower teams to create the next big thing, and a commitment to diversity, inclusion, belonging, and recruitment privacy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models. Responsibilities include guiding workflow optimization across Discover–Define–Deliver, recommending integration strategies and automation, monitoring platform health and adoption, enabling change management and scaling, and delivering adoption reporting and ROI-focused QBRs. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and IT ecosystems, ability to lead workflow optimization and change management, expertise in platform analytics, and native-level Japanese with business-level English; experience in the Japanese enterprise market is advantageous. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, along with information about Miro’s mission, size, culture, and commitment to diversity and inclusion, plus a Recruitment Privacy Policy note.

The team provides strategic AI consulting to Miro’s go-to-market teams and customers to drive adoption, scale innovation, and deliver measurable business value, with a vision of turning customers’ vision into velocity. The AI Technical Architect will be a trusted advisor and technical lead for strategic customers, guiding onboarding and the design and deployment of AI-powered features (templates, agents, summarization tools, and GPT integrations) and aligning CS, Product, and Engineering to transform collaboration at scale. Key responsibilities include leading AI discovery sessions, designing and implementing AI solutions in Miro, ensuring data privacy/compliance and model performance, guiding technical setup and change management, and partnering to influence the product roadmap while enabling adoption and producing scalable assets. Requirements include 6+ years in technical consulting/solution architecture, hands-on AI experience with LLMs, prompt engineering, and agent frameworks; familiarity with AI tooling/APIs and integration in workflows; experience with LangChain, CrewAI, AutoGPT, REST APIs, and low-code platforms; plus strong communication, strategic mindset, AI safety/privacy knowledge, and customer empathy. Perks include equity, wellbeing benefits, equipment allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture, with Miro's mission to empower teams to create the next big thing.

The Innovation Architect acts as a Solution Architect for Miro's MOST program, a 240-hour-per-year enterprise services subscription to help customers design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven roadmap that evolves with changing needs. Responsibilities include leading discovery and alignment sessions, conducting assessments of collaboration/workflow/workspace, designing governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building prototypes and reusable templates, coordinating with IT/Admin to standardize setup, and tracking progress while flagging risks. Requirements include 6+ years in consulting/change management/Agile transformation/digital collaboration, experience enabling cross-functional teams to adopt tools, the ability to map workflows and design scalable systems, familiarity with governance/workspace architecture, and near-native Japanese with business-level English; proficiency in Miro (preferred) or similar platforms is expected. Benefits and culture include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse, collaborative team aligned with Miro's mission to empower teams, and location-specific benefits, with recruitment contact through LI-YN1.

The Senior Manager, Professional Services Delivery – Japan leads all professional services delivery in Japan (MOST, Implementation, Advisory, and Technical Account Management) and manages an autonomous team including Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, tailoring global programs to Japanese market expectations. Responsibilities include direct people leadership and development, setting high standards, coaching practitioners to act as trusted advisors, regional capacity planning and delivery readiness, supporting renewals and expansions through delivery excellence, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners. The role is the primary escalation and decision authority for Japan and contributes to global Professional Services outcomes, ensuring alignment with global strategy while reflecting local cultural nuance and growth needs. In the first 6–12 months, success means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible revenue contribution. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS with experience leading senior practitioners, strong governance and escalation skills, the ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, high-touch enterprise delivery, adapting global programs to local markets, and an AI-first mindset; benefits offered include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, alongside Miro’s emphasis on diversity and belonging.

Miro is seeking a Workplace Manager to join the Workplace department’s Operations function, delivering a world-class employee experience across Austin, San Francisco, New York, and Sydney using data-driven policies within the Integrated Workplace Excellence framework. You will own hub-related projects, ensure safe and functional office spaces, coordinate maintenance, manage vendors and contracts, and drive consistent service delivery and learning-lab initiatives. The role includes developing and executing Miro’s workplace strategy aligned with business objectives, coaching the Austin team, and overseeing office moves, relocations, and other workplace projects. Requirements include a minimum of 5 years in a similar Workplace/Facilities Manager role, proven team leadership, strong negotiation and vendor management skills, excellent communication, problem-solving ability, and a proactive, self-starting attitude. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity, inclusion, and belonging across its 1,600+ employees and 13 global hubs, and details available on the Global Miro benefits board and Recruitment Privacy Policy.

The Website & Email Team manages Miro’s public platform, owns miro.com microservices, and drives conversion optimization and essential customer communications while pursuing a unified content architecture and world-class platform performance. The Front-End Platform Engineer is a high-impact technical contributor focused on reliability and performance of the public UI and core component architecture, building reusable components, running experiments to boost conversions, and integrating the UI across fragmented content systems. What you’ll do includes partnering with product marketing to translate strategy into high-performing digital experiences, designing scalable core architecture and features for the public platform, developing internal tooling for optimization (A/B testing and personalization), ensuring production reliability with modern observability tools, and driving site speed and best-in-class UX. What you’ll need: 5+ years of frontend experience with React, TypeScript, Node.js, Next.js; monorepo experience (Turborepo, Yarn workspaces); headless CMS integration (Contentful or similar); testing and component development (Jest, React Testing Library, Storybook); build optimization and observability; strong soft skills; bonus backend experience and AI-first proficiency. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, collaboration, and inclusion, serving 100M+ users and 250,000 companies with a culture that values diverse perspectives and innovation.

Miro’s teams drive AI-powered innovation across the platform by building robust foundations, delightful features, and intelligent capabilities that transform how users interact with content on the canvas. As an AI Engineer, you’ll design and ship AI-driven capabilities to help users create, transform, and collaborate on the canvas, bridging AI innovation and product delivery with safe, reliable experiences that leverage cutting-edge LLMs while maintaining performance. You’ll design, develop, and ship AI capabilities (agents, intelligent assistants, context-aware prediction, and generative AI) using Python, TypeScript/React, Canvas/WebGL, and LLMs from OpenAI, Anthropic Claude, and Google Gemini, while building scalable workflows, evaluating and monitoring performance, and collaborating across product, design, and engineering teams. Requirements include 3+ years delivering AI-first features in customer-facing products, excellent communication, strong Python and frontend skills, prompt engineering and context engineering with top LLMs, production-ready code, ML fundamentals, and LLMOps with cloud services, plus nice-to-have skills like WebGL/Canvas, real-time technologies, vector databases, LangChain, multi-modal AI, and ML frameworks. What’s in it for you: a global benefits package (equity, wellbeing benefit, WFH equipment allowance, L&D stipend), a diverse team and supportive culture, location-specific benefits, and a commitment to belonging and inclusion as part of Miro’s mission to empower teams to create the next big thing.

Miro's Cloud Security team is a hybrid function embedded in the Cloud Engineering & Operations organization, responsible for security capabilities such as Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP. They are seeking a seasoned Site Reliability Engineer to secure a large-scale cloud platform, responsible for the security, reliability, and scalability of core security capabilities, and to help the company move quickly while keeping the platform safe for global users. Responsibilities include designing and maintaining scalable security controls for AWS/EKS using Infrastructure-as-Code, automating deployment of WAF, Secrets Management, and Cloud Governance tooling, ensuring reliability of security services, and acting as a consultant to infrastructure teams with a focus on Kubernetes, plus on-call incident response and improving observability. Requirements cover extensive Kubernetes administration and security experience, strong AWS-native security and cloud networking knowledge, Terraform and CI/CD (GitHub), programming in Python or Go, experience with Secrets Management solutions, and a background in SRE/DevOps, with Privileged Access Management experience being a plus. The role offers global benefits including equity, wellbeing, a WFH equipment allowance, and an L&D stipend, along with a commitment to belonging and inclusion and information about life at Miro and recruitment privacy.

The Canvas Backend team at Miro builds the platform that enables product teams to implement and evolve canvas content and supports real-time and asynchronous collaboration, including the interface between the Board Server and Collaboration apps. The Backend Engineer role requires strong software engineering experience, willingness to drive change and experimentation, the ability to handle large loads and scale, and ownership of important parts of the code while collaborating across Miro to provide well-defined and extensible interfaces on Canvas data. Responsibilities include designing high-quality technical designs and self-documented code, building scalable, high-performing solutions with concurrency and fault tolerance, optimizing performance, creating stable data access patterns and API/event contracts, taking long-term ownership, and writing exception-safe mission-critical code. Requirements include 5+ years of backend development, experience with Java 17, Kotlin, and Spring Boot, 4+ years building robust distributed systems in production, proficiency with REST and WebSockets, familiarity with AWS, understanding of high-load SaaS architectures and Kafka, and strong Java multithreading knowledge. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes belonging, diversity, and inclusion, invites applicants to learn more about life at Miro, and notes that recruitment privacy policy applies.

The AI Platform team at Miro drives the company’s AI-powered product vision by building the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases. As a Backend Engineer on this team, you’ll help design and scale the core infrastructure for building, deploying, and serving AI/ML capabilities for tens of millions of users and create internal tools and data pipelines for AI features. Your responsibilities include designing and maintaining backend services for training and inference, building tooling to improve reliability and speed of AI development, contributing to scalable architecture, and maintaining code quality with testing and automation. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience building scalable services, familiarity with AI providers (e.g., AWS Bedrock, OpenAI, Anthropic), and ML Ops/CI-CD/observability skills. Miro offers benefits such as equity, a wellbeing stipend, equipment allowance, and an L&D stipend, plus a diverse, inclusive culture with location-specific details and a recruitment privacy policy.

Miro's Advisory Services team within Professional Services provides strategic, human-centered guidance for Enterprise customers, combining change management, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. In this role you will help teams adopt Miro by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, and designing change initiatives, governance models, workshops, prototypes, and streamlined usage strategies. You’ll lead workshops to improve collaboration, assess and optimize workflows, align Miro’s value with organizational goals, guide scalable governance, create prototypes to spark innovation, and coach teams on Agile practices. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, collaboration tools, and Agile methodologies including Miro or similar. Benefits include equity, wellbeing, equipment allowance, and an L&D stipend, with a global, diverse, and inclusive culture and location-specific details provided in the benefits materials.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes by leveraging the Innovation Workspace and AI-powered capabilities, with experts across strategy, onboarding, and technical management. The company is seeking a Technical Account Manager (TAM) to act as a fractional strategic advisor, guiding workflow optimization, AI-driven adoption, and embedding Miro into customers’ innovation operating models for long-term value. Responsibilities include workflow and technology optimization, change management and scaling, strategic alignment, and delivering adoption reporting and business outcome analytics to inform strategy and renewals. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and integrations, ability to facilitate executive-level discussions and cross-functional workshops, and native-level Japanese with business English (Japanese market experience is advantageous). The role offers global benefits (equity, wellbeing, WFH stipend, learning allowance) and reflects Miro’s emphasis on diversity and belonging, with location-specific differences and privacy considerations.

The team's mission is to empower Miro’s go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, and its vision is to be Miro’s strategic edge, turning customers’ vision into velocity. The AI Technical Architect role supports strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation and guiding onboarding and implementation. You will lead customer discovery sessions on AI use cases, data sources, technical constraints, and automation opportunities; design and implement AI-driven solutions in Miro (intelligent templates, agents, summarisation tools, and custom GPT integrations); act as an advisor on AI solution architecture, including data privacy, API usage, and model performance monitoring; guide technical setup and change management for Miro’s AI features and integrations with other platforms; collaborate with Product and Engineering to influence the roadmap and with Customer Success and Account Managers to ensure onboarding, adoption, and retention. Required qualifications include 6+ years in technical consulting/solution architecture with customer-facing responsibilities; hands-on experience designing or implementing AI solutions with LLMs, prompt engineering, and agent frameworks; familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI) and REST APIs; experience with LangChain, CrewAI, or AutoGPT; knowledge of low-code/no-code platforms; strong facilitation and communication; strategic, experimentation-driven mindset; knowledge of enterprise AI safety and data privacy; and empathy for understanding customer needs. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture centered on belonging, with location-specific benefits available as listed on Miro’s benefits board.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription offering 240 hours per enterprise client to design, implement, and scale Miro-based collaboration across teams, functions, and geographies. In this role they partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven roadmap that evolves with needs, serving as a trusted advisor to business and technical stakeholders. Responsibilities include leading discovery and MOST planning, facilitating vision and prioritization, conducting workflow and workspace assessments, designing governance, guiding change management, coaching teams on best practices and AI workflows, facilitating workshops, building prototypes and templates, coordinating with IT/Admin, recommending process optimizations, and monitoring progress and risks. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields, experience supporting enterprise-scale adoption, ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance frameworks, Human-Centered Design/Design Thinking, and fluency in Miro or similar tools, along with strong communication and stakeholder-management skills. The posting notes benefits such as equity, wellbeing, equipment allowance, and an annual Learning & Development stipend, and frames Miro as a global, inclusive visual workspace with a mission to empower teams and a culture of belonging, including links to life at Miro and recruitment privacy information.

Miro's Professional Services enables enterprise customers to adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for the region, accountable for all PS delivery motions (MOST, Implementation, Advisory, TAM) and for leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with a high degree of autonomy. Key responsibilities include people leadership and talent development, setting high standards and coaching practitioners to be trusted advisors, partnering on hiring and performance, and building a strong local leadership bench; strategically, the role owns regional capacity planning, delivery readiness, and the adaptation of global programs for Japan while contributing Japan-specific insights to global PS strategy, with cross-functional collaboration across Sales, Customer Success, Product, and partners. Success in the first 6-12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, alignment with Sales and CS, and tangible revenue contribution to global PS. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomy in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, familiarity with high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset; and the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend.

The text describes a Workplace Manager role in Miro’s Operations/Workplace team, tasked with delivering a safe, secure, world-class hub experience as part of the Integrated Workplace Excellence framework. The role covers the Austin, San Francisco, New York, and Sydney offices and aims to create a happy, productive employee experience while shaping and executing Miro’s workplace strategy and ensuring consistent service delivery through a learning-lab approach. Key duties include developing and executing the workplace strategy, owning hub-related projects with cross-functional teams, managing office operations (maintenance, vendor contracts, moves), coordinating internal events, and coaching the local team. Requirements include a minimum of 5 years in a similar role, proven team leadership and vendor management skills, strong communication, problem-solving, customer service, and a proactive ownership mindset. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific variations, and a strong emphasis on diversity and belonging, with applicant data handled per the Recruitment Privacy Policy.

The Website & Email Team at Miro manages miro.com, drives revenue through conversion optimization, and is steering toward a unified content architecture to improve platform performance. The Front-End Platform Engineer is a high-impact role focused on the reliability and performance of the public-facing UI and core component architecture, building reusable components and enabling conversion uplift through experimentation while integrating the UI across fragmented content systems. Responsibilities include partnering with product marketing to translate strategies into high-performing digital experiences, building scalable website capabilities, developing internal tooling for optimization (A/B testing frameworks and personalization engines), ensuring production reliability with observability, and driving site speed improvements. Requirements include 5+ years of frontend experience with React, TypeScript, Node.js, Next.js; monorepo experience (Turborepo, Yarn workspaces); CMS integration (Contentful or similar); testing and component development (Jest, React Testing Library, Storybook); build optimization and observability; strong soft skills; with a bonus for backend or full-stack and a notable emphasis on AI-first proficiency using multi-agent tools to accelerate development. The role comes with benefits including equity, wellbeing support, a work-from-home equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture with location-specific details and information on Miro's recruitment privacy policy.

Miro aims to empower teams to create the next big thing, with AI-driven innovation across its platform that transforms how users interact with canvas content. The AI Engineer role involves designing and shipping AI-powered capabilities—such as agents, assistants, context-aware predictions, and generative AI—using Python, TypeScript/React, LLMs, and related technologies, while ensuring safety, performance, and reliability. Responsibilities include end-to-end AI projects from ideation to production, experimentation, prompt engineering, LLMOps, CI/CD, observability, measuring performance with metrics, and resolving production issues. Requirements call for 3+ years delivering AI-first, customer-facing features, strong Python and frontend skills, excellent communication, expertise in LLM evaluation and prompt engineering, and production-ready code with cloud service experience; nice-to-haves include WebGL/Canvas rendering, WebSocket, vector databases, LangChain, multi-modal AI, and common ML frameworks. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with a diverse, inclusive culture aligned to Miro’s mission to empower teams worldwide.

Miro's Cloud Security team is a hybrid function embedded within the Cloud Engineering & Operations organization, handling core security capabilities such as Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP to promote best practices across the cloud platform. They are seeking a seasoned Site Reliability Engineer to design, implement, and maintain scalable security controls for the AWS/EKS platform, automate the deployment of security capabilities (WAF, Secrets Management, Cloud Governance tooling), and ensure the reliability, availability, and performance of critical security services. The role involves acting as a consultant to infrastructure teams on security posture with a strong focus on Kubernetes, collaborating on on-call rotations to respond to incidents, and continuously improving observability to proactively identify misconfigurations or vulnerabilities at scale. Requirements include extensive Kubernetes administration and security in AWS, Terraform and CI/CD (GitHub), proficiency in Python or Go, familiarity with AWS security services (IAM, WAF, Secrets Manager) and cloud networking, and experience with Secrets Management solutions (e.g., HashiCorp Vault); privileged access management experience is a significant advantage, along with a solid SRE/DevOps background. Miro offers a global benefits package including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, and emphasizes an inclusive, diverse culture while handling applicants' data in accordance with its Recruitment Privacy Policy.

Miro is hiring a Backend Engineer for the Canvas Backend team to enable canvas content, as well as real-time and asynchronous collaboration, supporting future platform innovations for product teams. The role emphasizes high-quality design and code, scalable and fault-tolerant solutions with long-term ownership of features, and collaboration across teams to provide well-defined interfaces on Canvas data. Requirements include 5+ years of backend experience with Java 17, Kotlin, and Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS, Kafka, and strong Java multithreading knowledge. Benefits include equity, wellbeing support, a work-from-home equipment allowance, and a Learning & Development stipend, with location-specific variations, alongside a diverse and inclusive environment. Miro is a global company serving over 100 million users and 250,000 companies, headquartered in San Francisco and Amsterdam, with a Recruitment Privacy Policy governing applicant data.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for responsible AI innovation. As a Backend Engineer, you’ll design and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed, and develop scalable data pipelines and infrastructure to power AI capabilities. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, designing scalable services, familiarity with major AI providers, ML Ops, CI/CD and observability, and a solid understanding of AI/ML concepts. Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture, with location-specific differences noted. Miro is a global, inclusive visual workspace with over 100 million users and 1,600+ employees across hubs, emphasizing belonging and collaboration, and recruitment data is handled under its Recruitment Privacy Policy.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value. The role involves helping teams adopt Miro, aligning value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, developing prototypes, and coaching on Agile practices to improve collaboration. Qualifications include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, or Agile, hands-on experience with enterprise teams, strong facilitation skills, and familiarity with Human-Centered Design, governance, and Agile methodologies and tools like Miro. What’s in it for you: a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace for innovation used by distributed teams worldwide; it serves over 100 million users and 250,000 companies, is co-headquartered in San Francisco and Amsterdam, founded in 2011, and has 1,600+ employees across 13 hubs, with a commitment to diversity, inclusion, belonging, and compliance with its Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration, build, and innovate with Miro’s platform and agentic AI. The Technical Account Manager (TAM) acts as a fractional strategic advisor to Enterprise customers, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models for long-term value and partnership. Key responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization with platform health and adoption, change management and scaling, and strategic alignment with quarterly business reviews and ROI analytics. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and integrations, ability to lead adoption and change initiatives, executive-level facilitation skills, and native-level Japanese with business English; experience in the Japanese market is advantageous. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and a diverse, inclusive culture; the company is a visual workspace with 100M+ users and 250,000+ companies, founded in 2011, and values belonging and collaboration.

Miro is hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that enhance collaboration, guide onboarding, and drive measurable business value, serving as a trusted advisor and technical lead across Success, Product, and Engineering. You will lead AI use-case discovery, design and implement AI-driven features (intelligent templates, agents, summarization, custom GPT integrations), and manage data privacy, API usage, and model performance while guiding change management for Miro’s AI features and integrations. You’ll collaborate with Product and Engineering to influence the roadmap, partner with Customer Success and Account Managers for onboarding and adoption, and run enablement sessions and scalable documentation. Requirements include 6+ years in technical consulting or solution architecture, hands-on AI design experience with LLMs and agent frameworks (LangChain, AutoGPT, CrewAI), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs and low-code/no-code platforms, plus strong communication, an experimentation mindset, enterprise AI safety, and customer empathy. Miro offers equity, wellbeing benefits, a home-office stipend, an annual Learning & Development stipend, a diverse and collaborative culture, location-specific benefits, and a Recruitment Privacy Policy governing applicant data.

The Innovation Architect acts as a Solution Architect for Miro's MOST program, translating business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. They lead discovery, define outcomes, align stakeholders, and create a structured MOST plan aligned to a 240-hour annual allocation, while diagnosing workflow adoption challenges and shaping an evidence-based, outcomes-driven roadmap. They design governance and operating models, guide change-management initiatives, coach teams on Miro best practices and AI workflows, facilitate workshops across Agile, design thinking, and strategy, and build lightweight prototypes and templates to accelerate adoption. They collaborate with IT/Admin to standardize workspace setup and governance, track milestones and risks, and work with CSMs, Architects, and Engagement Managers to ensure consistent delivery, requiring 6+ years in relevant fields, familiarity with governance frameworks and workspace architecture, fluency in Miro or similar platforms, strong cross-functional enablement skills, and near-native Japanese with business-level English. The role offers global benefits (equity, wellbeing, equipment allowance, L&D stipend), reflects Miro’s diverse and inclusive culture, and aligns with the company mission to empower teams to create the next big thing.

Miro’s Professional Services helps enterprise customers adopt and scale the Innovation Workspace, with Japan identified as a fast-growing, high-touch market that requires precision, trust, and deep partnership. The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and manages teams of Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and TAMs, with autonomy to adapt global programs to the Japanese market. Responsibilities include people leadership and talent development, setting high standards, coaching for trusted advisory roles, and partnering on hiring, capacity planning, and succession, while ensuring regional delivery readiness and collaborating closely with Sales, Customer Success, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, strong alignment with Sales/CS, and tangible revenue contributions. Requirements include 8+ years in Professional Services/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomous work in fast-changing environments, fluency in English and Japanese, with preferred experience in Japan, high-touch delivery, adapting global programs, and an AI-first mindset; the role and company offer benefits, equity, and a culture focused on belonging and diversity at Miro.

Miro is seeking a Workplace Manager to lead operations for its Austin, San Francisco, New York, and Sydney offices and contribute to its Integrated Workplace Excellence framework by delivering a world-class employee experience. The role involves developing and executing Miro’s workplace strategy, owning hub-related projects, coordinating cross-functional teams, and ensuring safe, functional spaces that foster productivity and collaboration. You’ll manage the regional team’s growth, oversee vendors and contracts to ensure high-quality services, and handle workplace projects such as moves and program rollouts. Requirements include a minimum of 5 years in a similar role, a track record of developing teams, strong negotiation and vendor management skills, excellent communication, problem-solving abilities, and a proactive, accountable attitude. Benefits include equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, with Miro emphasizing belonging, diversity, and inclusion while using applicant data in line with its Recruitment Privacy Policy.

The Website & Email Team at Miro manages the public-facing digital platform, owns the miro.com microservices, enables revenue through conversion optimization, and delivers critical customer communications, while pursuing a unified content architecture and world-class platform performance. The Front-End Platform Engineer is a high-impact role focused on reliability and performance of the public UI and core component architecture, building reusable components, driving conversion uplift through experimentation, and integrating the UI across Miro’s fragmented content systems. You’ll partner with product marketing to translate business strategies into high-performing digital experiences, design and maintain core architectural components for the public platform, develop internal tooling for conversion optimization, ensure production reliability, and optimize site speed. Requirements include 5+ years of frontend experience with React, TypeScript, Node.js, Next.js; monorepo experience with Turborepo and Yarn workspaces; headless CMS integration (Contentful or similar); testing and component development (Jest, RTL, Storybook); build optimization and performance tuning; observability; strong soft skills; and bonus backend/full-stack experience; plus AI-first proficiency with multi-agent workflows. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture and global presence; recruitment privacy is noted and location-specific benefits apply.

Miro aims to empower teams and has AI-enabled squads that build robust foundations, delightful features, and intelligent capabilities to transform how users interact with content on the canvas. The AI Engineer role involves designing and shipping AI-driven capabilities that enhance creation, transformation, and collaboration, bridging AI innovation and product delivery with safe, reliable experiences using cutting-edge LLMs. Responsibilities include designing agents and context-aware capabilities, building AI workflows with Python, TypeScript, React, and WebGL; executing end-to-end AI projects; iterating on capabilities; promoting best practices in AI system development; and measuring performance and reliability. Requirements include 3+ years delivering AI-first, production-ready code; strong communication; proficiency in Python and frontend technologies; demonstrated prompt and context engineering with top LLMs; experience with LLM evaluation and ML fundamentals; and familiarity with LLMOps and cloud services, with several nice-to-have skills (WebGL/Canvas, real-time tech, vector databases, LangChain, multimodal, ML frameworks). The posting also highlights benefits (equity, wellbeing, equipment allowance, learning stipend), emphasizes a diverse and inclusive culture, and notes Miro’s recruitment privacy policy and broader company context.

Miro’s Cloud Security team is a hybrid unit within Cloud Engineering & Operations that operates security capabilities such as Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP. The role seeks a seasoned Site Reliability Engineer to join the team and help secure a large-scale, rapidly growing AWS/EKS platform by designing and implementing security controls that enable fast yet safe development. You will design, implement, and maintain scalable security controls via Infrastructure-as-Code, automate the deployment of security tooling (WAF, Secrets Management, Cloud Governance), ensure the reliability of security services, act as a Kubernetes security expert, and participate in on-call incident response while improving observability. Requirements include extensive Kubernetes administration and security experience, strong AWS-native security skills (IAM, WAF, Secrets Manager) and cloud networking, Terraform and GitHub-based CI/CD proficiency, Python or Go programming, Secrets Management solutions experience, and a solid SRE/DevOps background, with Privileged Access Management knowledge as a plus. Miro offers a global benefits package (including equity, wellbeing, equipment allowance, and an L&D stipend) and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

Miro is seeking a Backend Engineer to join the Canvas Backend team, which builds the platform for canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role focuses on designing and implementing high-quality, scalable, concurrent, fault-tolerant backend solutions, optimizing performance, and owning long-term feature subsystems with well-defined interfaces for Canvas data, while collaborating across Miro. Requirements include 5+ years of backend experience, proficiency with Java 17, Kotlin, Spring, 4+ years building high-scale distributed systems, REST and WebSockets, AWS familiarity, and knowledge of Kafka and Java multithreading. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and a Learning & Development stipend, with location-based variations as listed on the Global benefits board. About Miro: a visual workspace for distributed teams with over 100M users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing diversity, inclusion, collaboration, and a recruitment privacy policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, with a mission to provide a robust, flexible foundation for AI innovation. As a Backend Engineer, you’ll design, build, and scale the core backend powering AI across Miro, supporting model training, inference, experimentation, and data pipelines while helping teams ship AI features quickly and responsibly. You’ll develop backend services, tooling for reliability and speed, contribute to scalable architecture, build data pipelines, shape the AI platform strategy, and maintain high code quality through testing and automation. Requirements include 4+ years of backend experience, fluency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and proficiency in CI/CD, observability, and ML Ops, plus a product-minded, collaborative approach and knowledge of AI/ML concepts. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive team; Miro is a visual workspace with 100M+ users, 250,000+ companies, 1,600+ employees across 13 hubs, and a strong focus on belonging, underpinned by its Recruitment Privacy Policy.

The Advisory Services team within Miro's Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with IT and business goals, conducting assessments, designing change initiatives and governance models, and facilitating workshops while developing prototypes to spark innovation. You will lead workshops, assess team workflows, partner with stakeholders, guide change initiatives for scalable governance, develop prototypes, coach on Agile practices, and identify barriers to drive measurable improvements in collaboration. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance, and Agile tools such as Miro. Benefits include a global package (equity, wellbeing benefit, equipment allowance, learning stipend), a diverse, supportive environment, and location-specific variations; Miro emphasizes belonging and inclusion and aims to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform collaboration, building, and innovation powered by agentic AI and Miro’s platform. The Technical Account Manager role is to partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization (designing workflows, recommending integration and automation opportunities), technology optimization (monitoring platform health and adoption, recommending AI capabilities, consolidating tools), change management and scaling (equipping internal champions, guiding Centers of Excellence, navigating organizational change), and strategic alignment with continuous improvement (co-facilitating QBRs and providing adoption reporting and business outcome analytics). Required qualifications include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading adoption and change initiatives, data-informed decision-making and executive facilitation skills, familiarity with collaboration tooling, and native-level Japanese with business English; Japanese market experience is advantageous. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, within Miro’s broader emphasis on belonging, diversity, and inclusion, global presence, and the mission to empower teams to create the next big thing.

Our Team’s Mission is to empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, while our Vision is to be Miro’s strategic edge in the market, turning customers’ vision into velocity. We are hiring an AI Technical Architect to design and deploy cutting-edge AI solutions for our most strategic customers, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation and guiding onboarding. You’ll lead customer discovery, design and implement AI-driven features in Miro (templates, agents, summarization tools, and custom GPT integrations), advise on solution architecture (data privacy, API usage, model performance), manage change across onboarding, and collaborate with Product, Engineering, Customer Success, and Account Managers to shape adoption and the roadmap. Requirements include 6+ years in technical consulting or solution architecture with customer-facing roles, hands-on experience with AI solutions (LLMs, prompt engineering, agent frameworks), familiarity with AI tools and APIs and their integration into workflows, experience with LangChain/CrewAI/AutoGPT, REST and low-code/no-code platforms, excellent communication and a strategic, experimentation-driven mindset, and knowledge of enterprise AI safety and data privacy. What’s in it for you: a global benefits package including equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, and the chance to join a diverse, collaborative culture aligned with Miro’s mission to empower teams.

The Innovation Architect acts as a Solution Architect for Miro's MOST program, a yearly professional services subscription delivering 240 hours to enterprise customers to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves as needs change. Responsibilities include leading discovery and alignment sessions, conducting collaboration, workflow, and workspace assessments, designing governance structures, guiding change management, coaching on best practices and AI-enabled workflows, facilitating workshops, building prototypes and templates, and coordinating with IT to standardize governance and track progress and risks. Requirements include 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling cross-functional adoption; familiarity with collaboration governance frameworks and workspace architecture; fluency in Miro or similar platforms; and near-native Japanese with business-level English. Benefits include global offerings such as equity, wellbeing, a work-from-home equipment allowance, and a learning and development stipend, along with a diverse, inclusive culture; Miro also notes location-specific benefits and provides a Recruitment Privacy Policy governing applicant data.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with the autonomy to tailor global programs to the Japanese market and serve as the primary escalation authority for Japan. Responsibilities include people leadership and talent development, regional capacity planning and delivery readiness, delivery governance and escalation management, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners to support growth, renewals, and customer adoption. Success in the first 6-12 months means a trusted, stable delivery motion across Japan, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS, and tangible revenue contributions to global Professional Services. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners in customer-facing roles, strong delivery governance and autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture within Miro’s mission to empower teams, serving 100M+ users and 250,000 companies across 1,600+ employees in 13 hubs.

Miro is seeking a Workplace Manager to lead its Austin, San Francisco, New York, and Sydney offices, as part of the Operations team that uses data-driven policies to deliver a safe, secure, world-class hub experience within the Integrated Workplace Excellence framework. The role involves developing and executing Miro’s workplace strategy, owning hub-related projects, delivering exceptional service, coordinating internal events, ensuring comfortable and functional spaces, and managing facilities maintenance and building management relationships. As the Regional Workplace Manager, you’ll coach and grow the Austin team, manage workplace vendors and contracts to ensure quality services (SLA-based), and oversee office moves, program rollouts, and other workplace projects. Requirements include a minimum of 5 years in a similar Workplace or Facilities Manager role, a proven track record of leading teams, strong negotiation and vendor-management skills, excellent communication, problem-solving abilities, adaptability, and a high level of ownership. The role offers a competitive salary with equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture focused on belonging and inclusion, with location-specific benefits available.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model with remote, office, or mixed arrangements while upholding core values of teamwork, innovation, empowerment, initiative, ownership, passion, and excellence in an inclusive environment. They are looking for a motivated Sr. Security Analyst to help handle and manage security requirements, oversee ISO27001 and SOC 2 compliance, and serve as the point of contact for customers and vendor security questionnaires. Key responsibilities include leading the implementation of security controls (SOC2 alignment with GDPR, ISO27001, and business needs), monitoring and investigating security issues, managing SaaS security technologies, supporting client interactions during proposals, driving security awareness, conducting security assessments, and owning device compliance. Requirements include 5+ years of relevant experience, a bachelor’s or master’s degree in IT security or related field (or equivalent apprenticeship), strong SaaS security knowledge, at least 1 year in information security management (risk assessment, threat management, incident response), project management skills, technical knowledge of web app architecture and cloud hosting, and excellent English communication skills (German a plus). Preferred qualifications include certifications such as CISA, CISM, CISSP, or CRISC, familiarity with frameworks like NIST 800-53, ISO 27001, SOC 2, risk analysis methods (OCTAVE, FAIR, NIST 800-30), and practical audit management experience.

Lucid Software portrays itself as a leader in visual collaboration with a hybrid, award-winning culture guided by core values of teamwork, innovation, empowerment, initiative, ownership, and excellence. They are hiring a Payroll Specialist who will report to the Senior Payroll Manager, partner with Accounting and People Operations, manage semi-monthly US multi-state payroll, and support international payroll for Amsterdam, Melbourne, and Hamburg, using Workday for US operations. The role emphasizes data integrity through verification, end-to-end time and attendance management, fringe benefits tracking, tax and compliance coordination, and audits and reporting, including 401(k) and annual financial audits. The candidate should be a self-starter with 2–3 years of payroll experience for 100+ employees, strong US payroll knowledge, excellent Excel/Sheets skills, and a customer-service approach to resolving pay and tax issues. Preferred qualifications include experience with Workday and Cloudpay, international payroll, system integrations, benefits/leave familiarity, and SaaS/EOR experience.

Lucid Software is a leader in visual collaboration that supports a hybrid workplace and has earned awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology. The company emphasizes core values like teamwork over ego, innovation, empowerment, initiative, ownership, and excellence, and it strives to maintain a diverse, respectful, and inclusive environment. Lucid is seeking a Payroll Specialist who will report to the Senior Payroll Manager, partner with Accounting and People Operations, drive semi-monthly US multi-state payroll, and support monthly international processes (Amsterdam, Melbourne, Hamburg), with Workday used for US operations. Responsibilities include data verification and control, time and attendance management, fringe benefits management, tax and compliance coordination, audits and reporting (including W-2 reconciliations), participation in financial and 401(k) audits, payroll subject matter expertise for US multi-state payroll, international payroll support, and providing responsive employee assistance. Requirements include a bachelor’s degree, 2–3 years of payroll experience for 100+ employees, strong US payroll knowledge, data management and advanced Excel/Sheets skills, keen attention to detail, problem-solving ability, independence and teamwork, with preferred qualifications in Workday and Cloudpay, international payroll, system integrations, benefits/leave familiarity, and EOR SaaS experience.

Lucid Software leads in visual collaboration with products such as the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork, and it maintains a diverse, respectful, and inclusive culture in a hybrid work environment. The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and it serves over 100 million users worldwide, with customers like Google, GE, and NBC Universal and partners such as Google, Atlassian, and Microsoft. Emerging Enterprise New Logo Account Executives drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to closing, and coordinating with Marketing, Solutions Engineering, and Customer Success. Responsibilities include building pipeline, running demos, negotiating, closing new business, delivering an exceptional customer experience to support adoption, renewals, and expansion, and providing accurate forecasts while collaborating cross-functionally and applying a hunter mentality. Requirements include 4+ years of B2B SaaS closing experience with a proven quota track record and full-cycle sales expertise, excellent communication, and the ability to work from the South Jordan, UT office two days per week (Tuesday and Thursday); preferred qualifications include Salesforce, relationship-building, managing many opportunities, Outreach, and a BA/BS.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with global recognition for innovation and workplace culture. The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and maintains a diverse, respectful, inclusive culture with a hybrid work model. Lucid serves over 100 million users worldwide, including Fortune 500 customers such as Google, GE, and NBC Universal, and partners with Google, Atlassian, and Microsoft. The Corporate New Logo Account Executives role entails owning the full sales cycle—from prospecting and engaging executive-level stakeholders across multiple personas to negotiating and closing—while building pipeline and collaborating with Marketing, Solutions Engineering, and Customer Success to drive adoption and expansion. Requirements include 4+ years of B2B SaaS closing experience with a track record of quota attainment, strong communication skills, the ability to work from the Raleigh, NC office two days per week, and preferred qualifications such as Salesforce experience, account management, and familiarity with Outreach.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture and a hybrid work model. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Corporate New Logo Account Executives role drives strategic growth by acquiring and expanding high-potential Corporate/Emerging Enterprise accounts and owning the full sales cycle from prospecting to closing. Responsibilities include developing relationships with key stakeholders, delivering exceptional customer experiences to support renewals and expansion, building pipelines, conducting demos, negotiating, forecasting, and collaborating cross-functionally to ensure strong customer outcomes. Requirements include 4+ years of B2B SaaS closing experience, a proven track record of meeting or exceeding quota, excellent written and verbal communication skills, ability to work from South Jordan, UT two days per week, and preferred qualifications such as CRM experience, managing large numbers of prospects, and experience selling against competitors.

Lucid Software is a leader in visual collaboration and work acceleration, with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and this hybrid role is based in South Jordan, UT with in-person days on Tuesday and Thursday. The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering a diverse, respectful, inclusive environment. They are seeking an HRIS Analyst to partner with the Sr. Manager, HRIS and design and deliver a high-quality Workday experience that enables exceptional business results, working with the People Operations team to implement HCM, Benefits, Payroll, Time & Absence, and Compensation. Responsibilities include executing the HRIS strategy, administering Workday, providing internal customer support, collaborating on cross-functional projects, creating training content (documents, videos, and SCORM e-learning), developing reports and KPIs, and managing vendor relationships. Requirements include a bachelor's degree, at least 3 years as an HRIS Analyst for a 100+ employee company, a data-driven and quality-focused mindset, strong project management, HR knowledge, critical evaluation, and excellent communication; preferred qualifications include Workday HCM + Benefits or Payroll certification and experience configuring HRIS for an international workforce.

Lucid Software is a leader in visual collaboration, awards-filled, and operates with a hybrid schedule at its Raleigh, NC office two days per week (Tuesday and Thursday). The company emphasizes core values like teamwork over ego, innovation, empowerment, initiative, ownership, and passion for excellence, while fostering a respectful and inclusive environment. They are seeking an HRIS Analyst to partner with the Sr. Manager HRIS to design and deliver a high-quality Workday experience and implement systems such as HCM, Benefits, Payroll, Time & Absence, and Compensation. Responsibilities include executing the HRIS strategy, administering Workday, providing customer support, collaborating on cross-functional projects, creating training content, developing reports/KPIs, and managing vendor relationships. Requirements include a bachelor’s degree, at least 3 years of HRIS Analyst experience for a 100+ employee company, strong analytical and communication skills, and preferred qualifications of Workday HCM + Benefits or Payroll certification and experience configuring HRIS for international workforces.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and inclusivity and supports a hybrid work model, with recognition from Forbes, Fast Company, Fortune, and People’s Companies that Care, and a user base of over 100 million including Google, GE, and NBC Universal, plus partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executive role is to drive strategic growth for new Lucidchart and Lucidspark customers across assigned territories, engaging with prospects and existing customers to deliver business value and close sales after qualification. Responsibilities include building deep knowledge of Lucid’s features and benefits, understanding the competitive landscape, outbound lead generation, creating and closing pipeline across segments, sharing market insights, managing forecasts and accounts, and expanding into new markets and personas. Requirements include 5+ years of tech/SaaS sales closing experience, 2+ years in enterprise software, and an Amsterdam office requirement of two days per week (Tuesday and Thursday), with preferred qualifications such as a proven quota-attainment track record, ability to manage complex sales cycles, strong communication and prospecting skills, familiarity with sales tools, and a BA/BS degree.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, with AI embedded as a core productivity multiplier and a culture that values every voice. The Staff Backend Engineer (AI) in the Verify stage focuses on shaping and scaling GitLab's CI backend infrastructure and integrating AI into CI/CD workflows to affect performance, reliability, and usability for millions of CI jobs. You’ll define success for AI in CI, build AI-powered features like agents and agentic flows, instrument production behavior and safeguards, and help responsibly integrate GitLab's Duo Agent Platform at scale, with ambitious Agentic CI goals for FY27. Requirements include advanced Ruby on Rails expertise, strong PostgreSQL skills, experience with high-traffic production systems, practical AI-powered backend feature design, data-driven instrumentation, observability, and secure, maintainable code. The role is remote and global, situated in the Verify team with a culture of growth, inclusion, equal opportunity, accommodations, and a clear set of benefits and location-based guidelines.