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Atlassian offers flexible work options, allowing employees to work in an office, from home, or a hybrid arrangement. They can hire people in any country where Atlassian has a legal entity. The role centers on leading and scaling the APAC Enterprise Customer Success team, including hiring, onboarding, and developing top talent, while engaging C-suite executives at high‑value APAC accounts to deepen strategic relationships. Responsibilities include driving product adoption and value realization, building a rigorous operational cadence with OKRs and metrics in collaboration with Revenue Operations, and surfacing data-driven insights to identify expansion opportunities and inform product/go-to-market teams, plus leading cross-functional collaboration across Sales, Professional Services, Support, Product, and Partners. The position also involves contributing to regional and global planning as a trusted peer on the CSM Leadership team, and travel up to 20% on average (up to 40% as needed) to support customer relationships and team engagement.

Atlassian offers flexible work options and a distributed-first approach, allowing employees to work from office, home, or hybrid setups, with virtual interviews and onboarding for global hiring in any country where the company has a legal entity. The company serves over 300,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca‑Cola) and aims to unleash every team's potential through powerful software, delivering exceptional customer impact and revenue growth, while fostering a culture where employees work with Atlassian, not for it and celebrate a “play as a team” mindset. Atlassian is leading responsible AI integration into its cloud products to migrate customers to the cloud with cost transparency, faster collaboration, and accelerated business outcomes, and is building a powerful sales strategy to support this shift. The sales role focuses on steering the use of multiple products for high-value, strategic accounts, developing named account or territory plans, being the main point of contact, and building relationships with key decision-makers and executives while identifying upsell or cross-sell opportunities. It also requires collaborating with internal teams, channel partners, product specialists, account managers, and solution engineers; leading negotiations, conducting market research, forecasting sales, maintaining deep product knowledge, traveling as needed, and mentoring junior sales team members.

Atlassian offers flexible work options, including fully remote roles located in Australia, to help employees balance family and personal priorities. The company provides a broad benefits package with health and wellbeing resources, paid volunteer days, and more information available online. Atlassian emphasizes non-discrimination and inclusion, offers accommodations during recruitment, and requires identity verification as a condition of employment in line with local law, with confidentiality under EEO guidelines. The advertised role is a senior communications position within Crisis Response, reporting to the Head of Crisis Response, Marketing and Communications, and requires strategic, urgent messaging during incidents that pose reputational risk while collaborating with cross-functional teams. Responsibilities include crisis communications management for APAC time zones, coordinating with Legal, Customer Support, Engineering, and media via PR, and being on-call after hours during high-severity events.

Atlassian supports flexible, remote-first work and can hire globally wherever it has a legal entity. The company is seeking an Australia-based Account Executive to join the APAC Mid-Market team, reporting to the APAC Mid-Market Sales Manager, and will manage GCR-based customers to scale their use of Agile/DevOps, Work Management, and IT Service Management solutions. The role focuses on building strategic relationships with customers and external partners, collaborating with internal teams to ensure customer satisfaction, and pursuing cloud-first, cross-sell, and user-expansion opportunities to meet revenue targets. The AE will act as a strong customer advocate by providing feedback to product and engineering teams to enhance the customer experience. Key responsibilities include developing named account or territory plans, qualifying leads, delivering sales presentations, closing deals, providing regular forecasts and updates, staying informed on South East Asia mid-market trends, and partnering with channel partners.

GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million users and trusted by a significant share of Fortune 100 companies, with AI embedded as a core productivity multiplier and a culture that values every voice. The role is a remote Australia-based Business Development Representative (BDR) in Sydney or Melbourne, responsible for initial outreach to Enterprise and Mid-Market accounts and for generating qualified meetings and pipeline in collaboration with Field and Digital Marketing. Responsibilities include managing inbound leads, conducting high-level discovery, meeting SAO targets, developing targeted account lists and messaging, executing multi-channel outreach via Outreach.io, updating Salesforce, and mentoring new BDRs while collaborating across marketing and events. Requirements include professional English (other Asian languages a plus), experience developing Enterprise/Mid-Market in Australia, persistence and effective objection handling, familiarity with Salesforce/LinkedIn and other prospecting tools, and a demonstrated interest in GitLab and DevOps, with extensive onboarding provided. GitLab offers full-time remote work with benefits, equity, and a clear growth path to Account Executive, along with a strong commitment to equal opportunity and inclusive hiring, encouraging applicants from underrepresented groups to apply.

Zendesk is seeking a Commercial Account Executive to help power AI-first B2B SaaS transformation for customers in Western Australia and South Australia, aligning with its mission to enable exceptional service. The role focuses on new customer acquisition and expanding partnerships in the mid-market, while helping business leaders realize ROI from AI-powered CX and EX solutions and building meaningful relationships with VP and C-level decision-makers. You’ll develop strategic territory plans, build a data-driven pipeline, and collaborate with Solution Engineers, Marketing, Customer Success, and leadership to deliver seamless outcomes. Ideal candidates bring B2B SaaS sales experience (mid-market or complex deals), a consultative approach, enthusiasm for AI, ownership and curiosity, and willingness to travel within WA/SA, with bonus points for tools like Salesforce, Clari, Gong, Tableau/Looker, or CX/EX software experience. Zendesk emphasizes hybrid work, equal opportunity and inclusion, may use AI screening in hiring, and offers accommodations upon request.

Atlassian offers flexible, distributed-first work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding. They’re seeking an exceptional Solutions Engineer to address complex customer challenges and secure enterprise deals, collaborating with the enterprise sales team and regional channel partners to understand customer needs and drive closure. The team serves over 300,000 customers like NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value selling and a culture described as “play as a team,” where employees work with Atlassian, not just for Atlassian. Responsibilities include strategic technical engagement, identifying cross-product opportunities, solving technical problems, acting as a product expert, delivering value-driven demonstrations, leading technical sales, collaborating with sales, and gathering customer feedback for product improvements. Qualifications include a bachelor’s degree (or equivalent), 8+ years in presales or solution engineering, deep knowledge of Atlassian’s product suite, proven ability to deliver impactful demos, identify expansion opportunities, and strong collaborative, organized, and communicative skills.

Atlassian offers flexible, distributed-first work with virtual interviews and onboarding, and they hire in any country where they have a legal entity. They’re seeking an exceptional Solutions Engineer to address complex enterprise challenges and drive significant deals by collaborating with the enterprise sales team and regional channel partners to understand customer needs and move opportunities to closure. The team serves over 300,000 customers, emphasizes value selling and teamwork, and focuses on enterprise solutions that leverage cloud and AI to transform business outcomes. Responsibilities include strategic technical engagement, identifying cross-product opportunities, solving technical problems, acting as a product expert, delivering value-driven demonstrations, leading technical sales, collaborating with sales, and collecting customer feedback to influence product improvements. Qualifications require a bachelor’s degree or equivalent, 8+ years in presales/solution engineering or related roles, deep knowledge of Atlassian’s product suite, proven experience with demos and technical evaluations, the ability to identify expansion opportunities, and strong communication and collaborative, problem-solving skills.

Atlassian offers flexible work locations (office, home, or hybrid), hires in any country where they have a legal entity, and conducts interviews and onboarding virtually as part of being a distributed-first company. They are seeking an exceptional Solutions Engineer who will work with the enterprise sales team and regional channel partners to understand customer needs, strategize, deliver compelling demonstrations, and drive significant enterprise deals that meet client needs and fuel Atlassian’s growth. The team serves over 300,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes value selling and a “play as a team” culture where employees work with Atlassian, not for Atlassian, with high earnings potential in enterprise opportunities around cloud and AI. Responsibilities include strategic technical engagement with sales, identifying cross-product opportunities, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy. Qualifications include a bachelor’s degree or equivalent, 8+ years in presales/solution engineering or related customer-facing tech roles, deep knowledge of Atlassian’s products and their business value, proven demos and technical evaluations, ability to identify expansion opportunities, and strong collaboration and communication skills with a hands-on, execution-focused mindset.

Figma is hiring a Strategic Account Executive to drive sales and expansion with named top-tier Enterprise customers, based in Sydney or Melbourne. The role involves managing strategic accounts, using discovery and value selling to build C-level relationships, aligning with executives on business challenges, and creating strategic account plans to expand across Figma’s product suite. You will co-create with cross-functional partners, drive deals forward, build ROI justifications, and advance executive relationships through in-person engagements. Requirements include 8+ years in enterprise software/SaaS sales with large customers (5,000+ FTEs), a proven ability to close complex enterprise deals, and familiarity with MEDDIC/Command of the Message, with a preference for experience selling to technical teams. Figma emphasizes equal opportunity and accommodations, provides accommodation contacts, requires cameras on during video interviews, and mandates in-person onboarding, with personal data processed under the Candidate Privacy Notice.

Zendesk is hiring a Senior SMB Account Executive to grow its SMB base in SaaS by acquiring new customers and expanding existing relationships through data-driven prospecting and value-based selling. Responsibilities include driving top-line revenue, nurturing relationships for retention, cross-selling additional products, maintaining a robust Salesforce pipeline, delivering forecasts, and collaborating with internal teams to optimize sales strategies. Requirements include a BA/BS or equivalent, 4+ years of B2B SaaS sales or solution engineering experience with a proven track record, strong presentation and negotiation skills, prospecting and territory planning abilities, and familiarity with Salesforce and Clari. The role is hybrid, requiring some in-office presence with the schedule determined by the hiring manager, plus remote work part of the week, with Zendesk offices worldwide for in-person collaboration. Zendesk highlights equal opportunity and inclusion, notes that AI or automated decision systems may screen applications, and provides accommodations for disabilities via a designated email contact.

GitLab is an intelligent DevSecOps platform trusted by over 50 million users and more than half of the Fortune 100, designed to boost developer productivity, security, and speed, with AI embedded as a core productivity multiplier. The Senior Solutions Architect for ANZ, based in Melbourne, will be a trusted advisor guiding customers through digital transformation using GitLab's AI-powered platform across the full software lifecycle. Key responsibilities include leading technical discovery and validation, owning proofs of value and workshops, designing architectures, shaping regional account strategies with Account Executives, and acting as the voice of the customer to Product, Engineering, and Marketing. Required qualifications include experience in technical pre-sales or consulting, deep knowledge of DevSecOps and CI/CD, hands-on experience with GitLab or similar tools, cloud expertise, ability to run proofs of concept or value, and strong communication and relationship-building skills. The role is part of the Solutions Architect team within GitLab's Sales organization, with remote-work flexibility, location-based eligibility, and a benefits package (including PTO, equity, parental leave) and a firm commitment to equal opportunity and accommodating diverse candidates.

GitLab is an intelligent DevSecOps platform that aims to boost developer productivity, improve operational efficiency, and accelerate digital transformation, trusted by 50 million+ users and a large portion of the Fortune 100, with AI treated as a core productivity multiplier in the culture. The Senior Solutions Architect role in GitLab’s global Solutions Architecture Center of Excellence serves as a trusted technical advisor and pre-sales partner, helping customers unlock value from GitLab’s AI-powered platform by connecting GitLab, AI agents, security, and cloud-native capabilities across the software lifecycle. In year one, the role focuses on driving platform evaluations and adoption during pre-sales, shaping AI-led solution architectures, influencing product direction with field feedback, and creating reusable assets and thought leadership. Responsibilities include acting as an AI SME for discovery, architecture design, demos, and PoCs/POVs; owning technical strategy for assigned accounts as a “technical CTO”; collaborating with Sales, CS, Product, Engineering, and Marketing; guiding multi-year transformations; designing workshops; translating customer feedback into product requirements; and mentoring other Solutions Architects. Requirements include deep AI expertise, experience in technical pre-sales or consulting, practical background in CI/CD/DevSecOps and cloud architectures, ability to design cross-team technical architectures, strong communication, and being based in Singapore or Australia with remote, global eligibility; the company emphasizes equal opportunity and supports a range of benefits, with an invitation to apply even if not all criteria are met.

GitLab positions itself as an intelligent DevSecOps orchestration platform trusted by millions and Fortune 100 companies, with AI embedded as a core productivity multiplier in its culture. The Senior Manager, Solutions Architecture - ANZ role leads a distributed ANZ team of Solutions Architects in a player-coach capacity, guiding technical strategy for complex sales and building customer confidence in GitLab’s platform. Responsibilities include managing the regional team, shaping regional strategy for evaluations, workshops, demos, and proofs-of-concept, aligning customer needs to technical and business outcomes, collaborating with global teams, and maintaining operating discipline and KPIs while hiring and developing talent. Requirements include experience managing technical teams in software or tech sales/pre-sales, a strong solution architecture background, ability to translate technical depth into business value, cross-functional collaboration skills, travel willingness, and a track record of building inclusive teams. GitLab emphasizes a global, all-remote workforce, offers a comprehensive benefits package, and maintains equal opportunity and privacy policies, encouraging applicants from underrepresented groups even if they don’t meet every qualification.

GitLab is an intelligent DevSecOps orchestration platform that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, with over 50 million users and many Fortune 100 customers. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, values-driven culture where every voice is valued. The APJ Customer Success Manager role focuses on helping customers adopt GitLab, drive measurable outcomes, and build long-term advocacy, acting as a trusted advisor on Git, branching strategies, CI/CD, and DevSecOps practices. Key duties include building trusted advisor relationships across APJ, leading workshops, establishing Centers of Excellence, monitoring KPIs, and turning usage data into actionable recommendations in partnership with Product, Engineering, Sales, and Professional Services. Requirements include post-sales, customer-facing experience; knowledge of Git, SDLC pipelines, CI/CD, and DevSecOps; ability to translate data into insights and run workshops; and being based in Australia with full working rights, with GitLab noting its remote, globally distributed, equal-opportunity employment.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholding values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. The company supports hybrid work and emphasizes work-life balance, with recognition from Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. They are hiring an ambitious APAC-based Business Development Representative who will partner with Account Executives, plan regional territory expansions, and drive APAC growth. Responsibilities include mapping territories, mastering a multi-channel outreach approach (cold calls, personalized emails, and LinkedIn), becoming a product expert, supporting discovery calls, and eventually leading and closing foundational transactions using tools such as Salesforce, Salesloft, and ZoomInfo. Requirements include 6–12 months of sales or customer-facing experience, strong communication, coachability, grit, and the hybrid Melbourne office arrangement two days per week (Tuesday and Thursday), with preferred qualifications of SaaS experience, a track record of quotas or pipeline, and a BA/BS or equivalent.

Figma is growing its team to make design accessible to all, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration, including AI capabilities. They’re hiring a full-time Enterprise Account Executive based in Sydney or Melbourne to drive sales with enterprise customers, targeting executive decision-makers, and delivering innovative solutions across the product suite. Responsibilities include building and managing a pipeline of enterprise accounts (5000+ FTEs), using discovery and value-selling, aligning with executives for enterprise deployments, creating strategic account plans, and collaborating cross-functionally to advance deals and ensure customer success. Requirements include multiple years of software/SaaS enterprise sales with an enterprise book (5000+ FTEs), consistent pipeline performance, and experience managing complex sales cycles; experience selling to technical audiences and deal-qualification certifications are a plus. Figma emphasizes diversity and equal opportunity, provides accommodations for applicants, requires cameras on during video interviews and in-person onboarding, and processes candidate data per the Candidate Privacy Notice, inviting applicants even if their experience isn’t an exact match.

Zendesk is transitioning from “Systems of Record” to “Systems of Action” with the Resolution Platform, aiming to be the first CX company to secure $1B in AI-driven revenue and solve the Orchestration Trap by building a high-performance runtime for fleets of AI Agents that Perceive, Reason, and Act. You will operate at the cutting edge of large language models, planning algorithms, and multi-agent coordination, designing memory structures and autonomous learning mechanisms to bridge offline model capabilities with dynamic, real-world task execution. We have production AI agents that autonomously resolve customer service tickets across 100,000+ Zendesk accounts, planning multi-step resolutions, executing live API actions, and closing tickets without human intervention, using a proprietary iterative architecture and a self-learning loop that synthesizes successful resolutions into new skills; our GAIA-class benchmarks show parity with top results, and our internal suite of 158+ scenario tests includes regression detection on every deploy. We need help pushing the architecture further by solving open questions on plan decomposition for ambiguous goals, memory tier interference under concurrent sessions, selective skill acquisition, and multi-agent delegation via an Agent-to-Agent protocol, plus domain-specialized models with RL on production trajectories—a 6-12 month build requiring ownership of both science and systems. Requirements include 5+ years building production ML/AI systems with hands-on agent architectures (not just LangChain), strong evaluation instincts, optional RL depth for language models, Python and PyTorch fluency, familiarity with at least one agent framework, and Zendesk’s commitment to inclusion, hybrid work, AI screening, equal opportunity employment, and accommodations for disabilities.

Sentry is a software monitoring company trusted by over 200,000 organizations that helps developers fix errors and performance issues before users notice, so teams can focus on building. They are hiring an APAC Technical Support Engineer based in Australia to join their global Support Engineering team and overlap with the San Francisco HQ, working 9 AM–5 PM AEST. The role aims to redefine technical support by blending deep human expertise with autonomous agentic systems, acting as an orchestrator who ensures issues have the right context and a Human-in-the-Loop path to experts. Responsibilities include root-cause analysis on complex issues, advising senior enterprise engineers, deep-diving into SDK source code, feeding the product with data-driven fixes, and engineering deterministic support paths and agent tooling (using MCP) to enable autonomous resolutions, all while applying the Seer philosophy of moving from a Help Desk to an Autonomous Resolution Engine. Qualifications include 5–8+ years in technical support, systems engineering, or software development, strong coding in Python/JavaScript/Java/Ruby, deep understanding of distributed systems and AI/automation, excellent communication, with bonuses for open-source contributions or prior software development experience, and Sentry emphasizes equal opportunity and accessibility accommodations.

Zendesk’s mission is to power exceptional service worldwide using AI-informed technology that humanizes customer interactions at scale. The Corporate Account Executive role targets mid-market customers (50–249 employees) and guides their digital and AI transformations rather than just closing deals. Core responsibilities include owning the full sales cycle, co-creating ROI-driven roadmaps with customers, leveraging tools like Salesforce/Clari/Outreach, collaborating with Solutions Engineers, Marketing, and Customer Success, and serving as a CX thought leader. Ideal candidates have 2+ years in B2B SaaS sales or solutions engineering, strong technical aptitude for value-driven conversations about software integrations, the ability to build relationships across organizations, and a growth mindset; formal degrees are not strictly required. Zendesk promotes a hybrid work culture with learning and mentorship, equal opportunity and inclusion, and uses AI screening in the applicant process; they encourage applicants who may not meet every point and offer accommodations.

Zendesk is hiring a Senior Product Sales Specialist for its Employee Service division to drive growth in B2B and B2C SaaS by building strategic relationships and expanding both new and existing customer partnerships. The role combines winning deals with deep technical discovery, leading conversations with IT, HR, Facilities, and Finance to map environments, integrations, and data models, and delivering tailored demos and proofs-of-concept. Responsibilities include strategizing sales opportunities with core teams, owning pipeline and bookings, handling technical objections, empowering the regional sales team, and channeling customer feedback to product development. Must-haves include proven B2B SaaS sales experience, technical credibility in demonstrations and integrations, strategic communication with decision-makers, complex deal navigation, collaboration, and travel readiness; nice-to-haves include ITIL knowledge, platform experience, AI/automation familiarity, cross-functional service depth, and a BA/BS or equivalent. The role is hybrid with on-site and remote work, Zendesk emphasizes diversity and inclusion, AI may be used to screen applicants, and accommodations for disabilities are available.

Zendesk is hiring a Principal Product Manager for the Action Platform to connect, build, and orchestrate automations across Zendesk and other systems, shaping a core platform in Zendesk’s product architecture. The role requires collaborating with engineering, design, marketing, and sales, serving as a subject matter expert, setting a vision and roadmap, driving cross-functional execution, and translating multiple internal and external needs into scalable platform solutions. Responsibilities include advocating a user-centric approach, influencing senior stakeholders, defining OKRs and success metrics, and scaling services to handle thousands of rule executions with minimal impact on infrastructure. Basic qualifications include a bachelor’s degree, 5+ years of product management experience delivering customer-focused SaaS products, full-stack understanding, strong collaboration and communication skills, and a data-driven decision-making mindset. Preferred qualification is experience building an internal platform that is also used in customer-facing products, and Zendesk highlights its hybrid/remote work model, commitment to diversity and inclusion, equal opportunity, and accommodations, while noting AI may be used in screening applicants.

Tempo is a global technology company with 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting that help modern teams turn vision into value. Originating in 2007 and now the #1 time management add-on for Jira, Tempo has grown into a trusted name in the Atlassian ecosystem and aims to be a tech company with a heart. The Senior Solutions Engineer role in Sydney, APAC, is a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, focusing on mid-market and enterprise accounts and blending technical mastery with business value. Responsibilities include strategic value selling, AI-enabled SPM advocacy, partner enablement, technical pre-sales leadership through discovery, architecture reviews, RFPs and POCs, plus feeding customer insights back to product. Requirements include 5+ years of solutions engineering or enterprise consulting in enterprise B2B, domain expertise in SPM/PPM/financial planning/resource capacity/enterprise agility, AI/data literacy, ecosystem and Atlassian Cloud experience a plus, with a remote-first environment and extensive benefits and growth opportunities.

Tempo serves over 30,000 customers—including a third of Fortune 500 companies—and provides an integrated suite for time management, resource planning, budgeting, roadmapping, and program management, building on its status as the #1 time management add-on for Jira in the Atlassian ecosystem since its 2007 origins. The Senior Solutions Engineer role, based in Sydney, APAC, acts as a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, targeting mid-market and enterprise accounts with a blend of technical mastery and value-based SaaS sales. Responsibilities include strategic value selling, AI and SPM advocacy, partner and ecosystem enablement, deal strategy and technical validation, feeding customer insights back to product, and developing scalable demo environments and technical documentation. Candidates should have 5+ years in Solutions Engineering or enterprise consulting in enterprise B2B SaaS, with strong domain expertise in SPM/PPM/resource management or enterprise agility, AI/data literacy, and deep knowledge of the Atlassian Cloud ecosystem. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, travel and events, and a commitment to an inclusive, equal-opportunity workplace where employees can help shape the future of enterprise productivity software.

Zendesk is rapidly expanding its AI-driven CX platform, with a $200m ARR AI business, and is seeking a BDR to drive growth across SMB, Commercial, and Enterprise accounts in Australia and New Zealand by helping clients adopt AI for customer experience. In this role, you won’t just schedule meetings—you’ll uncover real pain, build value, and influence multi-million-dollar deals from the outset. You’ll engage exec-level prospects, drive high-value pipeline through outbound prospecting, collaborate with Account Executives, Product, and Marketing, qualify opportunities with a consultative, value-led approach, and manage your pipeline while being part of a Melbourne-based onsite team three days a week. Candidates should have 2+ years in sales or business development (SMB, Commercial, or Enterprise), a competitive and resilient mindset, curiosity about AI and SaaS, clear communication, a desire for a long-term software sales career, and a bachelor’s degree is preferred. Zendesk offers a hybrid work model, the opportunity to work with advanced CX and AI technology within a high-growth APAC GTM team, and a commitment to diversity and inclusion, with AI screening possibly used in applications and accommodations available for applicants who need them.