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deep insights into the Atlassian community

GitLab is an AI-powered DevSecOps platform that helps organizations boost developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by 50 million users and many Fortune 100 companies. The company emphasizes AI as a core productivity multiplier and fosters a high-performance, collaborative culture where every voice is valued and knowledge is shared to drive growth. The role of Commercial Account Executive for Australia mid-market focuses on guiding customers through their digital and DevSecOps journeys, growing a book of business, generating pipeline, and delivering measurable ARR and expansion. Responsibilities include owning the full sales cycle, building executive relationships, forecasting, collaborating with partners and internal teams, mentoring peers, and representing GitLab in customer meetings. Requirements include experience selling complex B2B SaaS to mid-market customers, strong CRM/forecasting discipline, multi-threaded deal execution, and effective communication; the team is remote/global, GitLab is an equal opportunity employer, and applicants are encouraged even if they don’t meet every qualification.

- Atlassian offers flexible work options—office, home, or a mix—with hiring in any country where it has a legal entity, giving employees greater control over family, personal goals, and priorities. - In the role of Solution Sales Executive for Jira Service Management (JSM), you are a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). - You drive new sales motions and co-selling initiatives and collaborate closely with the sales team to identify opportunities and develop tailored Atlassian solutions, helping advance solution sales goals with a globally distributed team. - You provide exceptional customer engagement to ensure a positive, personalized experience and demonstrate the value of Atlassian products by identifying upsell and cross-sell opportunities to drive revenue growth and maximize customer value within SMB. - You also assist customers in building a compelling business case to demonstrate value and ROI, and capture customer insights—such as trends and pain points—to help optimize product and marketing strategies and improve customer satisfaction.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement, to support their family, personal goals, and other priorities. The company can hire people in any country where it maintains a legal entity. As a Solution Sales Executive for Jira Service Management (JSM), you will serve as a subject matter expert in ITSM and ESM, drive new sales motions and co-selling, and collaborate with a globally distributed team to identify opportunities and tailor Atlassian solutions. You will provide exceptional customer engagement, demonstrate value, upsell and cross-sell to drive revenue growth and maximize SMB customer value, and help customers build a compelling business case for Atlassian products. You will also capture customer insights, such as trends and pain points, to help optimize product and marketing strategies and improve overall customer satisfaction.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity. The role is Solution Sales Executive for Jira Service Management, requiring subject matter expertise in ITSM and ESM. Responsibilities include driving new sales motions, co-selling, and collaborating with a globally distributed sales team to progress Atlassian’s solution sales goals. The position focuses on delivering exceptional customer engagement, showing value of Atlassian products, and identifying upsell and cross-sell opportunities to grow revenue and maximize SMB value. It also involves helping customers build a business case for value and ROI, and capturing customer insights to inform product and marketing strategies and improve satisfaction.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving more than 100 million users including Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. The Enterprise Expansion Account Executive, Acceleration role aims to drive strategic revenue growth across APAC by managing a portfolio of high-value enterprise accounts, deepening engagement, uncovering new use cases, and developing long-term expansion roadmaps. Responsibilities include owning and expanding the portfolio, accelerating opportunities through discovery and multi-threading, partnering with executives, roadmapping and business-case development, leading complex sales cycles, providing accurate forecasting, and collaborating cross-functionally to drive customer outcomes. Requirements cover 5+ years of quota-carrying tech/SaaS sales experience, a track record of exceeding targets, experience selling to large enterprises, managing cross-functional sales cycles, and strong executive relationship-building, with the ability to work from the APAC Melbourne office twice a week; preferred qualifications include Salesforce/Outreach experience, SaaS expertise, a technical background, and formal sales training.

Sentry is a software monitoring company trusted by over 200,000 organizations that helps developers fix errors and performance issues before users notice, so teams can focus on building. They are hiring an APAC Technical Support Engineer based in Australia to join their global Support Engineering team and overlap with the San Francisco HQ, working 9 AM–5 PM AEST. The role aims to redefine technical support by blending deep human expertise with autonomous agentic systems, acting as an orchestrator who ensures issues have the right context and a Human-in-the-Loop path to experts. Responsibilities include root-cause analysis on complex issues, advising senior enterprise engineers, deep-diving into SDK source code, feeding the product with data-driven fixes, and engineering deterministic support paths and agent tooling (using MCP) to enable autonomous resolutions, all while applying the Seer philosophy of moving from a Help Desk to an Autonomous Resolution Engine. Qualifications include 5–8+ years in technical support, systems engineering, or software development, strong coding in Python/JavaScript/Java/Ruby, deep understanding of distributed systems and AI/automation, excellent communication, with bonuses for open-source contributions or prior software development experience, and Sentry emphasizes equal opportunity and accessibility accommodations.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country with a legal entity, helping employees support family and personal goals. As part of the Core Cloud Networking team, you’ll build secure, scalable, and cost-effective networking solutions that govern north-south and east-west traffic flow. You’ll explore new technologies, implement proofs of concept, and participate in key production projects, designing, building, and supporting public-cloud solutions to tackle challenging problems. The team emphasizes tenets beyond Atlassian values: solution-focused—creating secure, well-architected, simple, extensible solutions; multipliers—leveraging platform components for many while meeting individual customer needs; and relationships—ownership, communication, and predictability. The culture centers on caring for each other, assuming positive intent, helping one another, having fun, and experimenting.

Zendesk’s mission is to power exceptional service worldwide using AI-informed technology that humanizes customer interactions at scale. The Corporate Account Executive role targets mid-market customers (50–249 employees) and guides their digital and AI transformations rather than just closing deals. Core responsibilities include owning the full sales cycle, co-creating ROI-driven roadmaps with customers, leveraging tools like Salesforce/Clari/Outreach, collaborating with Solutions Engineers, Marketing, and Customer Success, and serving as a CX thought leader. Ideal candidates have 2+ years in B2B SaaS sales or solutions engineering, strong technical aptitude for value-driven conversations about software integrations, the ability to build relationships across organizations, and a growth mindset; formal degrees are not strictly required. Zendesk promotes a hybrid work culture with learning and mentorship, equal opportunity and inclusion, and uses AI screening in the applicant process; they encourage applicants who may not meet every point and offer accommodations.

The Innovation Architect is part of Miro's Professional Services MOST program, providing enterprise clients 240 hours per year to design, implement, and scale collaboration, and works with Customer Success Managers, Technical Architects, and Engagement Managers on complex accounts. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap tied to business outcomes, including AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations with governance and lifecycle management, leading AI-powered workflow optimization, facilitating executive workshops, driving adoption through change management, tracking progress, and producing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design experience, and the ability to communicate complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. The role offers global benefits (equity, wellbeing, a WFH equipment allowance, and an learning & development stipend) and emphasizes Miro's diverse, inclusive culture, inviting applicants to learn more about life at Miro and the company mission.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which provides enterprise customers 240 hours per year to collaborate with Miro experts. This role acts as the strategic and architectural layer, conducting structured discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a year-long roadmap plus AI workflow advisory. Responsibilities include owning solution roadmaps for a portfolio, architecting end-to-end Miro implementations, facilitating executive workshops, driving adoption through change management, tracking outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting or enterprise PS, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and experience with AI-powered workflow optimization, with an ability to simplify complex topics for non-technical audiences and coordinate across IT, Product, Design, Strategy, and PMO. Perks include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse team, and information about Miro's mission and commitment to belonging and inclusion.

The Innovation Architect sits within Miro's Professional Services MOST program and acts as the strategic and architectural layer, translating enterprise goals into a structured, sequenced 240-hour annual plan that covers discovery, governance design, and AI workflow advisory. They own the solution roadmap for a portfolio of MOST accounts, lead discovery, map operating models, and design end-to-end Miro implementations while facilitating executive and cross-functional workshops. They drive adoption through change management, track progress across the subscription lifecycle, surface risks early, adjust plans as priorities shift, and contribute reusable assets to raise delivery consistency. Required experience includes 6+ years in consulting or related fields, structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and hands-on AI-powered workflow design with the ability to simplify complex topics for cross-functional audiences. Benefits include equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, with location-specific variations; Miro emphasizes diversity and inclusion and provides information about life at the company.

- The Innovation Architect is part of Miro’s MOST professional services, a subscription-based enterprise offering that provides 240 hours per year for clients to design, implement, and scale collaboration with Miro experts. - The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap plus AI workflow advisory to move from ad hoc usage to intelligent systems. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), leading AI-powered workflow optimization, facilitating executive sessions, driving adoption through change management, tracking outcomes, and surfacing risks. - Qualifications require 6+ years in consulting/change management/Agile or professional services for enterprise, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise collaboration governance, fluency in Miro or similar tools, and the ability to simplify complex topics for non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. - Perks include a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend) and a diverse, collaborative culture aligned with Miro’s mission to empower teams to create the next big thing.

The Innovation Architect sits in Miro’s MOST program and serves as the strategic and architectural layer that translates enterprise goals into a concrete, sequenced 240-hour yearly plan, including discovery, governance design, and AI workflow advisory. They collaborate with Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements across Miro’s most complex enterprise accounts. They own the solution roadmap for a portfolio of MOST accounts, run structured discovery, map the customer’s operating model, and design end-to-end Miro implementations covering workspace governance, access models, naming conventions, and lifecycle management. They lead AI workflow advisory, facilitate executive and cross-functional workshops, drive adoption through change management, track progress against outcomes, surface risks, and create reusable delivery assets to raise consistency and reduce time-to-value. Requirements include 6+ years in consulting/change management/Agile transformation or professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and the ability to simplify complex topics across IT, Product, Design, Strategy, and PMO; the role also offers global benefits such as equity, wellbeing, a WFH allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture.

The Innovation Architect sits in Miro’s Professional Services organization within the MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale collaboration, working alongside CSMs, Technical Architects, and Engagement Managers on complex accounts. The role fills the gap between executive goals and a concrete, sequenced plan by serving as the strategic and architectural layer of a MOST engagement—leading discovery, diagnosing current work patterns, designing governance and collaboration infrastructure, building a year-long roadmap, and owning AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, conducting structured discovery and operating-model mapping, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle at scale), leading AI-powered workflow optimization, facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, and developing reusable delivery assets. Requirements include 6+ years in consulting, change management, Agile transformation, or professional services supporting enterprise organizations; experience leading discovery with VP-level stakeholders and translating findings into a prioritized plan; knowledge of collaboration governance at scale; fluency in Miro or similar platforms; hands-on experience designing AI-powered workflows; and the ability to communicate complex topics to non-technical audiences while working across IT, Product, Design, Strategy, and PMO with competing priorities. What’s in it for you: a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse team, location-specific benefits, plus Miro’s mission and commitment to belonging and inclusion, and the Recruitment Privacy Policy governing applicant data.

- The Innovation Architect is part of Miro's Professional Services within the MOST program, which provides enterprise clients 240 hours per year to collaborate with Miro experts. - The role serves as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory. - Responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations with governance and lifecycle management, facilitating executive sessions, driving adoption through change management, and tracking outcomes across the subscription lifecycle while surfacing risks. - Requirements include 6+ years in consulting or related fields, experience with structured discovery for VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to translate complex topics for cross-functional audiences. - Benefits include global equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with a focus on diversity, inclusion, and collaboration within Miro’s culture.

The Innovation Architect is a strategic, architectural role within Miro’s MOST program, bridging enterprise goals with a concrete, sequenced 240-hour plan and owning AI workflow advisory. They collaborate with Customer Success Managers, Technical Architects, and Engagement Managers to lead discovery, diagnose current operating models, design governance and collaboration infrastructure, and map a year-long roadmap for how the 240 hours are spent. Key responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations (governance, access models, naming, lifecycle), leading AI-driven workflow optimization, facilitating executive workshops, driving change management, tracking outcomes, and delivering reusable assets. Requirements call for 6+ years in consulting/change management/Agile/PS for enterprise, experience with structured discovery for VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or similar tools, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. The role offers global benefits (including equity, wellbeing, equipment allowance, and an L&D stipend), a diverse team culture, location-specific perks, and a company-wide emphasis on belonging and inclusion as Miro works to empower teams to create the next big thing.

- The Innovation Architect is part of Miro's Professional Services MOST program, providing 240 hours per year of expert support to enterprise customers and collaborating with Customer Success Managers, Technical Architects, and Engagement Managers to deliver outcomes-driven engagements. - The role fills the gap of translating ambitious goals into a concrete, sequenced plan, acting as the strategic and architectural layer of a MOST engagement by running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building the 240-hour roadmap, while also leading AI workflow advisory. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), facilitating executive and cross-functional workshops, driving adoption through change management, tracking progress and risks, and creating reusable delivery assets. - Requirements are 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow optimization experience, and the ability to simplify complex topics for non-technical audiences while working cross-functionally. - The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and is part of Miro's inclusive, diverse culture as it supports teams to create the next big thing.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription-based offering that provides enterprise clients 240 hours per year to work with Miro experts. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and creating a 240-hour roadmap, while also leading AI workflow advisory to build intelligent, repeatable processes. Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming conventions, lifecycle), facilitating executive and cross-functional sessions, driving adoption through change management, and contributing reusable assets. Requirements include 6+ years in consulting/change management/PS supporting enterprise organizations, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and experience designing AI-powered workflows and communicating across IT, Product, Design, and PMO. Benefits highlighted include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, a diverse team, location-specific benefits, and a strong emphasis on belonging and inclusion, with a note that Recruitment Privacy Policy applies.

Zendesk is hiring a Senior Product Sales Specialist for its Employee Service division to drive growth in B2B and B2C SaaS by building strategic relationships and expanding both new and existing customer partnerships. The role combines winning deals with deep technical discovery, leading conversations with IT, HR, Facilities, and Finance to map environments, integrations, and data models, and delivering tailored demos and proofs-of-concept. Responsibilities include strategizing sales opportunities with core teams, owning pipeline and bookings, handling technical objections, empowering the regional sales team, and channeling customer feedback to product development. Must-haves include proven B2B SaaS sales experience, technical credibility in demonstrations and integrations, strategic communication with decision-makers, complex deal navigation, collaboration, and travel readiness; nice-to-haves include ITIL knowledge, platform experience, AI/automation familiarity, cross-functional service depth, and a BA/BS or equivalent. The role is hybrid with on-site and remote work, Zendesk emphasizes diversity and inclusion, AI may be used to screen applicants, and accommodations for disabilities are available.

This Melbourne-based Senior Principal Product Manager, AI Platform role requires you to work from the office at least two days a week. You will own the end-to-end product strategy and roadmap for Zendesk’s internal AI Platform, covering the layered stack from foundational infrastructure to developer tooling (ADK/SDK), platform capabilities, evaluation and observability, and related infrastructure. You’ll drive platform adoption across vertical AI teams, lead the development of the Agent-to-Agent layer and agent registry, and coordinate internal and external research to shape the short- and long-term AI roadmap. The ideal candidate has 5+ years of product development experience (with substantial experience in developer platforms, AI/ML infrastructure, or internal tooling at scale), a technical background, and 10+ years of product management experience, with a proven ability to drive adoption and balance innovation with reliability and cost. Zendesk emphasizes a hybrid, inclusive workplace, AI-driven screening in the recruiting process, equal opportunity and accommodations for disabilities, and a commitment to diversity, equity, and inclusion.

Zendesk is seeking a Senior Product Designer, Platform in Melbourne to lead the Foundational and Core Platform design, shaping the Zendesk ecosystem and translating complex workflows into scalable, human-centered experiences while elevating design craft in APAC. The role entails leading multi-quarter platform initiatives from problem framing to shipping, defining direction for ambiguous platform problems, and designing AI-native interactions such as agent workflows, tool-use surfaces, streaming states, and trust mechanisms, including prototype-in-code when necessary. Ideal candidates have 7+ years of enterprise SaaS product design experience, a track record of creating enduring platform patterns, a strong point of view on AI-native interaction design, comfort prototyping with code-based tools, and the ability to influence roadmaps within a three-in-a-box (Product, Engineering, Design) setup. They should bring expertise in research, journey mapping, Jobs To Be Done, collaboration with Design Systems to evolve platform patterns, and a commitment to accessibility and global inclusivity, plus mentoring and raising team craft. Zendesk is an equal opportunity employer with a hybrid work model, notes that AI may be used to screen applications, and provides accommodations; the role reports to Abi Iyer, and Zendesk highlights its mission to power billions of customer conversations and its commitment to diversity and inclusion.

Zendesk is hiring a Senior Account Executive in Melbourne to grow its Commercial account base, close deals of varying sizes, and deepen customer relationships by expanding offerings and aligning with customers’ goals. The role emphasizes driving top-line revenue, managing and nurturing relationships for satisfaction and retention, and proactively cross-selling additional products and services to optimize account revenue. It requires using data insights and adoption history to prospect new clients, articulate Zendesk’s value, lead complex sales cycles, secure executive sponsorship, and maintain a robust pipeline and forecast to exceed targets. Candidates should have a BA/BS or equivalent, at least 5 years in B2B SaaS sales or solution engineering with a proven record, experience with complex renewals and selling to VP/C-level executives, and familiarity with tools like Salesforce and Clari, plus willingness to travel. Zendesk highlights its mission, hybrid work model, commitment to diversity and inclusion, and notes that AI or automated decision systems may be used in screening, while offering accommodations for applicants with disabilities.

After acquiring Forethought in March 2026, Zendesk is advancing the agentic service era by deploying enterprise-ready, self-improving AI agents to improve customer resolutions and deliver scalable business impact. The Platform Architect for Forethought AI will collaborate with Enterprise Account Executives and customers to orchestrate sophisticated, multi-step workflow automations and voice capabilities, with the autonomy to resolve complex integration challenges and influence the product roadmap. Key responsibilities include serving as the primary pre-sales technical leader, conducting deep-dive discovery and prototyping, delivering customized AI demonstrations, guiding Proof of Value trials, providing integration architecture guidance, offering strategic AI consultation, and translating validated scoping into Statements of Work for handoff to Post-Sales. Basic qualifications require 5–8 years in pre-sales engineering, technical consulting, or enterprise architecture within SaaS, plus hands-on experience with programming/web technologies and a solid understanding of modern web architectures and APIs, with AI/ML fluency and strong collaboration skills to communicate value to executives. Preferred qualifications include extensive experience designing cloud integrations (AWS), certifications or experience with enterprise sales frameworks (like MEDDPICC), and domain expertise in CX operations; Zendesk emphasizes hybrid work, diversity and inclusion, equal opportunity, and accommodations, with AI screening and accessibility commitments.

Zendesk is hiring a Principal Product Manager for the Action Platform to connect, build, and orchestrate automations across Zendesk and other systems, shaping a core platform in Zendesk’s product architecture. The role requires collaborating with engineering, design, marketing, and sales, serving as a subject matter expert, setting a vision and roadmap, driving cross-functional execution, and translating multiple internal and external needs into scalable platform solutions. Responsibilities include advocating a user-centric approach, influencing senior stakeholders, defining OKRs and success metrics, and scaling services to handle thousands of rule executions with minimal impact on infrastructure. Basic qualifications include a bachelor’s degree, 5+ years of product management experience delivering customer-focused SaaS products, full-stack understanding, strong collaboration and communication skills, and a data-driven decision-making mindset. Preferred qualification is experience building an internal platform that is also used in customer-facing products, and Zendesk highlights its hybrid/remote work model, commitment to diversity and inclusion, equal opportunity, and accommodations, while noting AI may be used in screening applicants.

Tempo is a global technology company with 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting that help modern teams turn vision into value. Originating in 2007 and now the #1 time management add-on for Jira, Tempo has grown into a trusted name in the Atlassian ecosystem and aims to be a tech company with a heart. The Senior Solutions Engineer role in Sydney, APAC, is a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, focusing on mid-market and enterprise accounts and blending technical mastery with business value. Responsibilities include strategic value selling, AI-enabled SPM advocacy, partner enablement, technical pre-sales leadership through discovery, architecture reviews, RFPs and POCs, plus feeding customer insights back to product. Requirements include 5+ years of solutions engineering or enterprise consulting in enterprise B2B, domain expertise in SPM/PPM/financial planning/resource capacity/enterprise agility, AI/data literacy, ecosystem and Atlassian Cloud experience a plus, with a remote-first environment and extensive benefits and growth opportunities.

Tempo serves over 30,000 customers—including a third of Fortune 500 companies—and provides an integrated suite for time management, resource planning, budgeting, roadmapping, and program management, building on its status as the #1 time management add-on for Jira in the Atlassian ecosystem since its 2007 origins. The Senior Solutions Engineer role, based in Sydney, APAC, acts as a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, targeting mid-market and enterprise accounts with a blend of technical mastery and value-based SaaS sales. Responsibilities include strategic value selling, AI and SPM advocacy, partner and ecosystem enablement, deal strategy and technical validation, feeding customer insights back to product, and developing scalable demo environments and technical documentation. Candidates should have 5+ years in Solutions Engineering or enterprise consulting in enterprise B2B SaaS, with strong domain expertise in SPM/PPM/resource management or enterprise agility, AI/data literacy, and deep knowledge of the Atlassian Cloud ecosystem. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, travel and events, and a commitment to an inclusive, equal-opportunity workplace where employees can help shape the future of enterprise productivity software.

Zendesk is rapidly expanding its AI-driven CX platform, with a $200m ARR AI business, and is seeking a BDR to drive growth across SMB, Commercial, and Enterprise accounts in Australia and New Zealand by helping clients adopt AI for customer experience. In this role, you won’t just schedule meetings—you’ll uncover real pain, build value, and influence multi-million-dollar deals from the outset. You’ll engage exec-level prospects, drive high-value pipeline through outbound prospecting, collaborate with Account Executives, Product, and Marketing, qualify opportunities with a consultative, value-led approach, and manage your pipeline while being part of a Melbourne-based onsite team three days a week. Candidates should have 2+ years in sales or business development (SMB, Commercial, or Enterprise), a competitive and resilient mindset, curiosity about AI and SaaS, clear communication, a desire for a long-term software sales career, and a bachelor’s degree is preferred. Zendesk offers a hybrid work model, the opportunity to work with advanced CX and AI technology within a high-growth APAC GTM team, and a commitment to diversity and inclusion, with AI screening possibly used in applications and accommodations available for applicants who need them.