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Deviniti is hiring an Atlassian Cloud Migration Specialist to join the Atlassian DevOps team for data migrations of Atlassian products to the cloud, with a full-time remote role requiring English at B2/C1 level. The role involves migrating Atlassian environments to the cloud (installations, upgrades), administering Atlassian tools, configuring and building application environments, and providing technical services such as consulting, scripting, and client support. Required skills include hands-on experience with Atlassian cloud migrations, Linux server administration, knowledge of databases (Postgres, MSSQL, MySQL, or Oracle), and practical knowledge of Jira, Confluence, Bamboo, and Bitbucket; Windows, AWS/Azure, scripting, and relevant certifications are a plus. You’ll join a mostly remote team of a Team Lead, an Atlassian Expert, two Administrators, and an Engineer, with opportunities for on-site events, flexible hours, wellness programs, ongoing training, and a culture of feedback and hobby groups. The recruitment process includes four stages—CV screening, a 30-minute phone interview, an online/team interview, and a final decision about two weeks after the interview—along with information about the company, values, and how to apply.

Deviniti is hiring an Account Executive (full-time, remote) to sell monday.com licenses as part of a platinum partnership in the CEE region, working with a sales team and 4 Customer Success Managers while partnering with companies like Atlassian, monday.com, GitLab, and Freshworks. The role sits in the Revenue unit and focuses on global B2B sales of partner licenses, Deviniti products, and IT services, advising and implementing monday.com solutions for customers. You will manage qualified leads from demo to close, build relationships with key stakeholders, train clients on monday.com, stay updated on features, act as an escalation contact, and maintain knowledge of the wider Deviniti offering while coordinating with marketing. Ideal candidates have about 3 years of B2B IT sales experience (ERP/CRM/work management), strong negotiation skills, fluent Polish and advanced English, and a proactive, team-oriented communication style with a sense of responsibility. Deviniti emphasizes well-being, learning and development (Udemy for Business, internal/external trainings), feedback-driven culture (Officevibe), flexible remote work with hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process (CV screening, phone interview, online interview, optional second meeting) with a final decision typically within two weeks.

Deviniti is hiring a Senior IT Project Manager in Wrocław or nearby for a full-time, hybrid role with occasional office visits, seeking about 8 years of IT PM experience, experience managing technical teams in large corporations, strong client-facing skills, and English at least B2/C1. You will join the Application Development Unit (~80 people) and a competency team of about seven PMs, leading a project team of roughly 15 developers, analysts, and testers delivering custom client projects worldwide. Responsibilities include planning, delivery, client development, risk management, mentoring the team, defining scope and schedule, creating project documentation, and monitoring progress, using Agile/Scrum/Waterfall/hybrid methods with tools like JIRA, Confluence, Tempo; relevant certifications such as PMP/PRINCE2/Agile PM are a plus. Nice-to-have skills include delivering IT projects for clients outside Poland, proficiency with AI tools to improve work, and experience with business and technical requirements analysis, along with strong communication and a proactive, team-oriented mindset. Benefits include well-being programs (Mindgram and a coach-led activity), learning via Udemy for Business and trainings, a feedback culture via Officevibe, flexible hours and hobby groups, and CSR initiative Deviniti Cares; the recruitment process involves CV screening, a phone interview, an online interview with Wiola and the Head of Department, a second onsite interview in Wrocław, and a final decision about two weeks after the interview.

Deviniti is looking for a remote, full-time Atlassian Support Engineer with scripting, helpdesk experience, Jira admin know-how, and fluent Polish and English. The AS Support team consists of 3 people (Team Leader, Senior Atlassian Engineer, and Atlassian Support Engineer) and handles 1st and 2nd line support according to SLAs, with daily team meetings and weekly development sessions. You'll provide 1st/2nd line support via Jira Service Management, coordinate with 3rd line, gather requirements, prioritize tasks, update issues, respond to clients, support Jira/Confluence/Bitbucket, assist Sales with technical knowledge, and conduct trainings, supported by a global IT team. Requirements include practical Atlassian product knowledge (admin and user), configuring environments, hosting knowledge, Groovy scripting, customer support experience, fluent Polish, and English at least B2; nice-to-haves include ITIL/ACP, Bitbucket, and Linux basics; teamwork and proactive problem-solving are valued. The package emphasizes wellbeing, skill development via Udemy for Business and trainings, feedback culture, flexible hours and remote work plus hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process (CV, phone interview, online interview, decision in about two weeks); privacy and whistleblower protections are in place.

Deviniti is hiring a full-time, remote Atlassian Support Engineer to join the AS Support team, which handles 1st and 2nd line support for clients using Atlassian tools and currently consists of a Team Leader, a Senior Atlassian Engineer, and another Atlassian Support Engineer. The role involves providing 1st/2nd line Jira Service Management support, coordinating with 3rd line, collecting requirements, prioritizing tasks, updating issues, and supporting Jira, Confluence, and Bitbucket, while also assisting Sales and delivering trainings. Requirements include practical Atlassian product experience from user/admin perspectives, Groovy scripting, customer support background, fluent Polish and English (B2+), and teamwork; nice-to-haves include ITIL/ACP, knowledge of Bitbucket, and Linux basics. Benefits cover wellbeing programs (Mindgram and a coach-led activity), training opportunities (Udemy for Business and internal/external trainings), a feedback-driven culture (Officevibe), flexible hours and remote work, hobby groups, and the CSR initiative Deviniti Cares. The recruitment process consists of four stages (CV screening, a 30-minute phone interview, a ~1-hour online interview, and a final decision about two weeks later), with Ewelina guiding applicants, plus links to the company’s about-us page and social channels, and notes on whistleblower protection and privacy policy.

Deviniti is hiring a PR & Brand Manager (full-time, hybrid) with 3–5 years of PR/Brand Management experience in tech or B2B SaaS and English at C1+ (Polish for internal collaboration). The role centers on branding, PR, supporting B2B initiatives and events, and CSR projects, including developing and executing a comprehensive PR/brand strategy, maintaining brand identity, ghostwriting thought-leadership, and managing LinkedIn content to engage B2B decision-makers. You will plan and coordinate PR activities (media relations, press releases, crisis procedures) and oversee industry events, webinars, and podcasts while supporting Employer Branding with HR. Requirements include 3–5+ years in PR or Brand Management, excellent English (C1+), Polish for internal collaboration, strong writing/editing skills, superb organizational abilities, and a proven track record with a portfolio (portfolio required) of PR/Brand initiatives and events. The recruitment process consists of four stages—CV screening, a 30-minute phone interview, an online interview with the team leader and a specialist, and a final decision about two weeks after—with Magda guiding you, and the role offers wellness perks, development opportunities via Udemy and trainings, a constructive feedback culture, flexible/hybrid work, hobby groups, and CSR initiative Deviniti Cares.

Deviniti is hiring a PR & Brand Manager with 3–5 years of PR/Brand Management experience in the tech or B2B SaaS sector, requiring English at C1 level, for a full-time hybrid role focused on branding, PR, B2B initiatives, and events. Responsibilities include developing and executing a PR and brand strategy, maintaining a consistent brand identity, ghostwriting and pitching thought leadership, managing LinkedIn engagement for B2B decision-makers, and coordinating PR activities, events, webinars, and crisis communications, plus supporting Employer Branding. Qualifications include 3–5+ years in PR or Brand Management (preferably in B2B SaaS/tech), excellent English (C1+) and Polish for internal collaboration, strong writing/editing skills, excellent organizational abilities, and a portfolio of PR/Brand initiatives. The company highlights wellbeing, skill development (Udemy for Business), feedback culture via Officevibe, flexible hours and remote work, hobby groups, and a CSR program “Deviniti Cares” with quarterly charitable budgets. The recruitment process consists of four stages (CV screening, a 30-minute phone interview, an online interview with the team, and a final decision about two weeks after), and applicants should include a portfolio; more about Deviniti is at deviniti.com/about-us with follow-ups on LinkedIn/Facebook, and the company has whistleblower protections.

Deviniti is seeking a Head of Customer Success to lead the Atlassian Apps Unit, a SaaS business building proprietary Jira/Confluence marketplace plugins and serving nearly 10,000 customers worldwide, from mid-sized firms to Fortune 500 companies. The role requires at least 5 years of SaaS/B2B CS experience with proven KPI ownership (NRR, churn, expansion, adoption), a hands-on, growth-minded leadership style, and English at C1. You will lead and scale CS for Atlassian Apps, set processes and tools, drive segmentation (high-touch/low-touch) and cross-sell initiatives, partner with Demand Gen on campaigns and education, and report results to leadership. The team currently comprises 2 CS specialists and 9 Support specialists; the position is remote with occasional on-site meetings in Wrocław, and customer feedback will shape the product roadmap. Deviniti offers wellbeing programs, skill development through Udemy and internal/external trainings, a culture of feedback, flexible hours with hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process guided by Ewelina.

Deviniti is seeking a Senior Account Executive to join its Atlassian Sales team, focusing on consultative sales to combine license products and services for clients using Atlassian tools; the position is full-time and remote, with a 10-person team, and Deviniti is the largest Atlassian partner in the CEE region and among the largest globally. You will actively acquire global IT services clients per the Atlassian service catalog, cross-sell Atlassian licenses and Deviniti offerings, prepare sales materials, support pre-sales, handle inbound leads and prospecting, and report progress in a CRM in Polish and English. Requirements include at least 5 years of B2B IT sales (enterprise preferred), strong prospecting and client relationship skills, English and Polish at C1, a consultative selling mindset and analytical thinking, and willingness to learn new sales methodologies; nice-to-have: experience with Atlassian tools or alternatives like ServiceNow or Azure. The company values well-being, career development (Udemy for Business), feedback culture (Officevibe), flexible hours, remote work, hobby groups, and a CSR program "Deviniti Cares" supporting global causes. The recruitment process consists of four stages—CV screening, a 30-minute phone interview, an online interview with the team, and a final decision about two weeks after the interview—with Ewelina guiding applicants, and more information available on the company site and social channels.

Deviniti is hiring a full-time IT Architect to work remotely on long-term projects for a corporate leasing client, with a tech stack centered on Java 11, Spring, SQL, GIT, Maven, and microservices. The Application Development Unit has about 80 people, and the architect will join a dedicated ~15-person team of developers, analysts, and testers, with additional Architects and UX Designers as needed, working exclusively for that client. Responsibilities include designing and developing system architecture (microservices, APIs, integrations), defining technical standards, collaborating on business-domain modeling, reviewing solutions, designing interfaces and data flows (REST, events), creating architectural documentation, and contributing to the tech roadmap and security coordination. Requirements include 10+ years of experience (5-6 years in an architect role), strong Java/Spring Boot, microservices design, RabbitMQ or Kafka, integration patterns, REST APIs and data modeling, CI/CD with Docker/Kubernetes, UML documentation, understanding security in leasing, plus English B2 and Polish C1. The company offers wellbeing and development perks (Mindgram access, running club, Udemy for Business, internal/external trainings), flexible work with hobby groups, CSR program Deviniti Cares, and a four-stage recruitment process (CV screening, phone interview, online interview, final decision), with more information available on their site and social channels.

Deviniti is hiring an Atlassian Consultant to join its Atlassian Services unit (remote, full-time) with a team of eight, including a Team Leader and several senior consultants, and requiring Polish and English at B2/C1. The role involves assessing client processes, migrating to Atlassian Cloud, designing and implementing Jira Service Management and Confluence solutions, configuring tools, training client teams, and troubleshooting cloud migrations within an Agile environment. Requirements include experience as an Atlassian consultant/administrator, certifications such as PMO/PPM/Change Management/SAFe, strong configuration and troubleshooting skills, Agile/project management experience, and English/Polish at B2/C1; desirable skills include Groovy/ScriptRunner, ACP/ITIL, Azure, SharePoint, and IT or business education, with a proven ability to work in a team. The company emphasizes well-being (Mindgram, in-house coach), continuous learning (Udemy for Business), feedback-driven culture (Officevibe), flexible remote work with hobby groups, and a CSR program “Deviniti Cares” for charitable initiatives. The recruitment process includes four stages: CV screening, a 30-minute phone interview, an optional 1.5-hour online interview (with a possible second short meeting), and a final decision about two weeks after the interview, with Iza guiding candidates through the process.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role is fully remote but must be located in Poland. They are seeking an engineer to join the growing Jira SRE team, focused on scaling Cloud services. The Jira SRE team owns the compute, cache, and queues infrastructure, tooling, and automation on which Jira Cloud runs, with a deep understanding of how it meets customer reliability expectations. They’d love candidates with knowledge of modern cloud infrastructure, programming and operational experience, who can analyze and improve services to achieve higher reliability, performance, scalability, and cost efficiency.

Atlassian supports hybrid work and values in-person office visits, which are considered meaningful for connection, belonging, and getting things done. The role is office-based (Amsterdam or Gdańsk) and requires living within a commutable distance; as the Regional Workplace Lead, you’ll create meaningful, productive office experiences aligned with Atlassian values, and it is an Individual Contributor role with regional scope across EMEA and no people management. You will own the regional program strategy for customer experiences tied to culture and brand, manage regional food and drink contracts and budgets, ensure delivery at every regional office, and measure success with CSAT, NPS, and participation. Key requirements include significant experience in operations, vendor and stakeholder management, hospitality/catering contract management, strategic planning, regional operations and compliance understanding, and an agile, data-driven mindset. Nice-to-have items include hospitality background, a strong network in employee experience or customer service, experience in workplace collaboration/productivity spaces, tech industry experience, and proficiency with Confluence/Jira; you’ll join the Europe Workplace Team, which values collaboration, excellence, and a sense of humor.

At Atlassian, you can work in an office, from home, or a combination, with virtual interviews and onboarding as part of a distributed-first approach; this role is fully remote but must be located in Poland. They’re seeking a Backend Software Engineer to help deliver creative improvements for engineering teams as part of a world-class, empowered R&D organization focused on cloud migration and core products like Jira, Confluence, Trello, and Bitbucket. You will build and ship features daily in a highly scalable, cross-geo distributed environment and collaborate with engineers, architects, product managers, and designers. The role includes code reviews with emphasis on readability, testing, reliability, security, and performance, as well as mentoring teammates and ensuring visibility, error reporting, and monitoring of backend services. You will participate in Agile ceremonies and report directly to your Engineering Manager.

Atlassian supports flexible, distributed work with virtual interviews and onboarding, and the Backend Software Engineer role is fully remote but based in Poland. The role sits within a world-class engineering organization in the unified R&D team, focusing on helping customers move to the cloud while delivering value across Jira, Confluence, Trello, and Bitbucket. You will build and ship features daily in a highly scalable, cross-geo distributed environment, collaborating with engineers, architects, product managers, and designers. Responsibilities include reviewing code for readability, tests, documentation, reliability, security, and performance; mentoring teammates; ensuring visibility, error reporting, and monitoring of backend services; and participating in Agile ceremonies. You will report directly to your Engineering Manager.

Atlassian supports distributed work with virtual interviews and onboarding, and this Backend Software Engineer role is fully remote but located in Poland. The role sits within a world-class engineering organization in a unified R&D team focused on helping customers move to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. You will build and ship features daily in a highly scalable, cross-geo distributed environment and work in an open, collaborative setting with engineers, architects, product managers, and designers. Responsibilities include code reviews for readability, testing, documentation, reliability, security, and performance; mentoring teammates; ensuring monitoring and error reporting; and participating in Agile processes like stand-ups and sprints. You will report to your Engineering Manager and contribute to the team’s goal of becoming a 100-year company.

Zendesk is seeking a Security Analyst for its global security team to help automate processes, review product security, and collaborate across technical and non-technical teams while staying abreast of evolving security trends and technologies. The role involves streamlining workflows, conducting technical reviews for potential flaws, performing reporting and data analysis, and serving as a trusted advisor on cross-functional projects with Legal, Engineering, Product, and GRC teams, including input in customer meetings and sales engagements. Requirements include automation experience or a strong desire to learn (Python or similar, integrations, or low-code/no-code tools), solid security fundamentals, the ability to drive cross-functional initiatives, strong communication skills, and familiarity with SaaS multi-tenant cloud environments (AWS preferred, Azure/GCP helpful). The Poland base salary ranges from PLN 137,000 to PLN 205,000 per year, with potential bonuses and benefits, and the role follows a hybrid model with part-of-week in-office as determined by the hiring manager. Zendesk supports diversity, equity, and inclusion, may use AI screening, and offers accommodations for applicants with disabilities, reaffirming its status as an equal opportunity employer.

Atlassians can choose where they work—office, home, or a mix—giving them more control over personal goals and priorities. Interviews and onboarding are conducted virtually as part of Atlassian’s distributed-first approach. The role is fully remote but must be located in Poland. They’re looking for a Senior Backend Software Engineer to deliver creative improvements for their engineering teams. The engineering organization aims to become a 100-year company with empowered teams, focusing on cloud migration while delivering value across Jira, Confluence, Trello, and Bitbucket, and they seek people who want to help write the future.

- Atlassian supports flexible work locations—office, home, or hybrid—and conducts interviews and onboarding virtually as part of its distributed-first approach. - The role is fully remote but must be located in Poland, and Atlassian is seeking a Senior Backend Software Engineer to deliver creative improvements for engineering teams. - The company aims to become a 100-year company with a world-class engineering organization of empowered teams equipped with the tools and infrastructure to do their best work. - As part of a unified R&D team, Engineering prioritizes initiatives that help customers move to the cloud while continuing to deliver value across Jira, Confluence, Trello, and Bitbucket. - They’re looking for people who want to write the future and believe that collaboration can help teams achieve more together.

- Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of its distributed-first approach. - The role is fully remote but requires you to be located in Poland. - They are hiring a Senior Backend Software Engineer to deliver creative improvements for their engineering teams. - The team is part of a unified R&D organization focused on moving customers to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. - They’re looking for people who want to write the future and believe we can accomplish more together.

The role is Threat Prevention Engineering in Zendesk's Cyber Defence Fusion Center, based in Poland, focused on designing, building, and implementing cloud-based threat prevention solutions for our SaaS environment, with a hybrid work model of one day in the office per week and additional Recharge Friday days off (one per quarter) plus in-office perks like lunches, breakfasts, and massage sessions. You will design and implement advanced threat prevention infrastructure, leverage DevOps to develop and manage security solutions, write code in Go, Python, and Java, integrate diverse security tools into a cohesive ecosystem, conduct risk reviews, and collaborate with software engineering, IT, and compliance teams to advance security capabilities. Requirements include at least five years in a security-relevant software or DevOps engineering role, experience with Docker, Kubernetes, Terraform, and Ansible, experience with data lake solutions such as Snowflake, broad enterprise security tool knowledge, programming experience, and strong AWS proficiency (EC2, S3, Lambda, DynamoDB, ELB, IAM, KMS) plus excellent written and verbal communication for global asynchronous work. Nice-to-have items include AWS or cloud certifications, security certifications (SABSA, CISSP, GSEC, GWEB, GPEN, OSCP, CEH, CCSP), involvement in security user groups or conferences, and experience with ML models, LLM prompt engineering, MCP servers, and leveraging AI solutions to solve security problems. Compensation details include Poland base salary range PLN 257,000 to PLN 385,000 annually, with potential bonuses and incentives based on performance; the hybrid schedule is team-level and determined by the hiring manager; Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applications, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Renewals Representative (0–2 years experience) to support the renewals team for its SaaS offerings, focusing on administrative tasks, cross-functional coordination, and customer-centric renewal strategies. The role involves tracking renewal dates in CRM (e.g., Salesforce), sending renewal notices, assisting with quotes and contract documents, coordinating with Sales, Customer Success, and Legal, maintaining the renewal pipeline and risk, handling customer inquiries via the ticketing system, and supporting customer engagement and feedback initiatives. Core competencies include knowledge of Zendesk products and renewal policies, relationship management with customers and internal teams, communication and conflict resolution, basic analytical skills for forecasting, and negotiation to address objections and demonstrate value. Qualifications include a bachelor’s degree or relevant internship/entry-level experience, strong attention to detail and organizational skills, familiarity with CRM tools (Salesforce a plus), a customer-first mindset with eagerness to learn, and excellent written and verbal communication. The role is hybrid (partial in-office), with a Poland salary range of zł118,000– zł178,000 and potential bonuses, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI screening where applicable, and accommodations for applicants.

The Krakow-based role is for a Product Manager of omnichannel routing who will define and prioritize the product roadmap and help evolve AI-enabled routing in collaboration with cross-functional teams. You’ll work with engineers, designers, and product marketers to deliver cross-functional projects, meet with customers, analyze data and competitors, and communicate a clear vision for a simple yet powerful product. Basic qualifications include 2+ years of product management in an agile environment, strong problem-solving skills, the ability to balance long-term strategy with incremental value, customer insight, excellent written communication, and data-driven decision making, plus a drive to learn and mentor. Preferred qualifications include experience in the Customer Experience industry and backgrounds in design, engineering, or data analysis. Zendesk emphasizes equal opportunity and a hybrid work model in Poland, with a base salary range of PLN 240,000–360,000 plus potential bonuses or benefits, and accommodations available; the company also highlights its commitment to diversity and may use AI in screening.

Atlassian offers flexible work options (office, home, or hybrid) with a distributed-first culture, hiring globally where they have a legal entity, and conducting virtual interviews and onboarding; the role is fully remote but based in Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a strategic advisor and technical consultant to customer decision-makers while guiding the delivery and governance with cross-functional teams. The position requires both business acumen and technical fluency, with proven expertise in delivery management, DevOps, QA/testing, or engineering, and experience shaping cloud strategies and enabling adoption of cloud features (including AI), while understanding data movement, system integration, and migration success or failure. Responsibilities include end-to-end migration strategy, risk management, technical architecture, trusted advisor duties, delivery excellence, accountability, stakeholder and escalation management, industry insight, and proposing innovative solutions. The role emphasizes governing the migration lifecycle from discovery to go-live, with clearly defined milestones, proactive risk management, measurable outcomes, and effective communication with senior leadership to guide decisions and meet customer objectives.

Atlassian offers flexible, distributed work with global hiring and virtual onboarding, and this role is fully remote but based in Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest customers through cloud migrations, acting as a strategic advisor and technical consultant while coordinating delivery and governance across cross-functional teams. The position requires blending business acumen with technical fluency and focuses on enabling adoption of cloud features, including AI, by shaping customer cloud strategies and understanding data movement and system integration. Key responsibilities include end-to-end migration strategy, risk readiness assessments and remediation, and technical architecture decisions around APIs and automation, while serving as a trusted adviser to senior leadership with data-backed guidance. It also covers delivering the migration lifecycle from discovery to go-live, driving accountability and stakeholder communications, managing escalations, and staying ahead of industry trends to offer innovative solutions.

Atlassian supports a flexible, distributed-first work model that lets staff work from an office, home, or a mix, and hires in any country where it has a legal entity. The role is remote and based anywhere in Poland, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Principal Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations and acts as a trusted strategic advisor and technical consultant to senior customer decision-makers while coordinating with cross-functional teams such as Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. Responsibilities include end-to-end migration strategy, risk readiness assessments and remediation, technical architecture and APIs/webhooks automation, governance of the migration lifecycle, and ensuring disciplined delivery from discovery to go-live with clear accountability and stakeholder communications. The role requires proven expertise in developing customer cloud strategies, enabling adoption of cloud features (including AI), understanding data movement and system integrations, and staying ahead of industry trends to propose innovative solutions.

Atlassian supports flexible, distributed-first work and can hire globally where it has a legal entity; this remote role can be based anywhere in Poland, with virtually conducted interviews and onboarding. The Principal Enterprise Delivery Manager will guide Atlassian’s largest, most complex customers through their cloud transition, acting as a strategic advisor and technical consultant and leading the delivery and governance of large-scale cloud migrations. The role requires a blend of business acumen and technical fluency, collaborating with executives across Sales, Solutions, Support, Product Management, Channel Partners, and Engineering to navigate architectural decisions, risk, performance guardrails, and adoption planning, including AI features. Core responsibilities include end-to-end migration strategy, migration readiness assessments and remediation, understanding APIs, webhooks, and automation, serving as a trusted advisor, governing the migration lifecycle, ensuring accountability, and managing stakeholder communications and escalations, plus team leadership and enablement. It favors a data-driven, consultative mindset and staying ahead of industry trends to propose innovative solutions that drive successful cloud adoption for Atlassian’s strategic customers.

Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first approach; the role is remote but based in the UK or Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a reliable strategic advisor and technical consultant to customer decision-makers while overseeing delivery and governance. The role requires business acumen and technical fluency, with experience shaping customer cloud strategies and enabling adoption of cloud features (including AI), along with a deep understanding of data movement, system integration, and migration outcomes. Responsibilities include leading end-to-end migration strategy, risk management with readiness assessments and remediation recommendations, and technical architecture involving APIs, webhooks, and automation, while governing the migration lifecycle from discovery to go-live with cross-functional coordination (Sales, Solutions, Support, Product Management, Channel Partners, and Engineering). Additional duties encompass stakeholder management, escalation handling, driving accountability and milestone-based progress, staying ahead of industry trends, and proposing innovative solutions to business challenges.

At Atlassian, employees can work from anywhere with virtual interviews and onboarding as part of a distributed-first approach, and this role is remote but must be based in the UK or Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a strategic advisor and technical consultant to customer decision-makers while governing the migration program. You’ll collaborate with cross-functional teams (Sales, Solutions, Support, Product Management, Channel Partners, Engineering) to navigate architecture decisions, risk mitigation, performance guardrails, and adoption planning, ideal for someone who thrives at the intersection of strategy, data, and execution with cloud and AI adoption experience. You should understand how data moves, how systems integrate, and what makes migrations succeed or fail, identifying challenges and implementing solutions to guide customers to Cloud. Key responsibilities include Migration Strategy, Risk Management, Technical Architecture, Trusted Advisor, Delivery Excellence, Accountability, Stakeholder Management, Escalation Management, Industry Insight, and proposing innovative solutions.

The Renewal Manager in Krakow will partner with Customer Success and Sales to help Zendesk customers align their subscriptions with current and future needs, maximize value, and reduce churn. Key responsibilities include leading renewal negotiations to minimize discounts and extend terms, qualifying expansion opportunities, identifying high-risk customers, building save plans with CS and Sales, providing feedback on customer requirements, managing the renewal process and Salesforce opportunities, and mentoring Associate Renewal Representatives to maintain an 87% GRR renewal rate and hit quarterly/annual goals. Qualifications require 3+ years of experience renewing and managing customer accounts, fluent English, with French or German preferred, excellent communication skills, and experience negotiating SaaS contracts/pricing and working with Salesforce. The role is hybrid, requiring in-person attendance at a Krakow office part of the week with the specific schedule determined by the hiring manager. The Poland base salary range is zł114,000 to zł170,000 per year, with potential bonuses and benefits; Zendesk also emphasizes equal opportunity employment, diversity and inclusion, and accommodations for applicants with disabilities.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is hiring an experienced QA engineer for Structure for Jira, operating as an agile team that prioritizes working software over documentation and faces challenges like extensive compatibility testing and balancing speed with quality. The role involves planning testing activities, conducting requirements, performance, compatibility, and integration testing, performing exploratory and scripted tests, triaging issues, and coordinating with product managers, designers, developers, and writers. Qualifications include at least 2 years in testing, manual functional/regression/exploratory testing, web app testing, knowledge of the software development lifecycle, and understanding GET vs POST and basic XSS; benefits include remote-first work, unlimited vacation, strong benefits, growth opportunities, and an inclusive, equal-opportunity culture.

Appfire is a remote-first company that supports choosing where and how you work, emphasizes work-life balance, and offers learning platforms and internal mobility to grow on your terms. The Engineering Manager will lead engineers in the Acceleration or Core streams, owning technical roadmaps for products like BigPicture Enterprise and JMWE, and will drive alignment between engineering, product, design, and other stakeholders. Requirements include 7+ years in software with 3+ in leadership, strong cloud architecture literacy (GCP/AWS/Azure), high availability and observability expertise, and a proven ability to translate engineering work into measurable business outcomes. Benefits include equity, home office allowance, various stipends, Appfire University, 26 days of PTO plus Wellness Days, private healthcare, life insurance, volunteering days, and an indefinite contract from day one. Appfire has 850+ employees across 28 countries, CSR through Appfire Town and Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), and a growing ecosystem of partners and high-profile customers.

Zendesk seeks a RevOps-focused professional to optimize CPQ and Zuora with emphasis on usage-based pricing, collaborating with RevOps, IT, Growth & Monetization, Sales, and Product, and integrating AI to improve decision-making and operational efficiency. The role entails end-to-end project ownership, change management, design/review of system updates, and supporting collections and system integrations to drive efficiency and accuracy in financial operations, plus participation in product launch prep and testing. You will design and coordinate training programs for the RevOps team, leverage AI and automation to enhance training, develop KPIs to measure training and pricing initiatives, and document workflows for quoting, billing, and provisioning. Qualifications include a bachelor’s in a relevant field, 3+ years of experience in finance support/sales ops/training/instructional design, proficiency with G-Suite and Zoom (Salesforce/Zuora familiarity a plus), and strong written/verbal communication and analytical skills, with experience working with remote/global teams. The Poland base salary range is PLN 109,000 to PLN 163,000, with actual compensation based on experience and capabilities and may include bonuses or incentives; the role is hybrid with some in-office requirements, Zendesk is an equal opportunity employer that supports diversity and accommodations, and AI may be used to screen applications per company guidelines and applicable law.

Tempo serves more than 30,000 customers, including a third of Fortune 500, and provides integrated tools for time management, resource and budget planning, roadmapping, program management, and reporting to help teams deliver value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, continuing to innovate its products. The company is hiring an SRE to join the European SRE team (part of the global SRE group) to design, implement, and maintain infrastructure that is stable, highly available, cost-efficient, and extensible. Responsibilities include building CI/CD pipelines, deploying on AWS, using Kubernetes and related technologies, automating build, release, and monitoring, ensuring security and compliance, and participating in on-call rotations. Requirements include 6+ years of relevant experience with Kubernetes, Docker, Linux, Bash, Terraform, Git, and AWS, plus Prometheus monitoring and software design patterns; preferred skills include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem experience, with a remote-first culture and comprehensive benefits and equal-opportunity employment.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with an integrated suite for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams work better. Founded in 2007 as a time-tracking tool, Tempo grew into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company promotes a remote-first, inclusive culture focused on meaningful product impact, innovation, collaboration, and professional growth, with a broad set of benefits. The SRE role entails designing, implementing, and maintaining infrastructure, CI/CD pipelines, deploying on AWS, using Kubernetes, automating release and monitoring, supporting on-call operations, and ensuring security and compliance. Required qualifications include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, AWS, software design patterns, and programming skills, with pluses for Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin experience, and Atlassian ecosystem familiarity.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, becoming the #1 time management add-on for Jira since its 2007 origins. The company emphasizes helping people work better with a heart and a remote-first culture, continuously innovating its award-winning products. They are hiring a Senior Backend Developer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems rather than just close issues. Responsibilities include writing efficient, readable, maintainable, testable code in Kotlin/Java, creating unit and integration tests, reviewing peers, and helping maintain Atlassian plugins used by thousands of users with a focus on UX, security, and performance. Requirements include 4+ years of server-side Java/Kotlin (at least 1 year Kotlin), a CS-related degree, API design skills, experience with scalable distributed systems and tools like Kubernetes, Cassandra, Kafka, Akka, Java concurrency, strong English, and the ability to work autonomously remotely, with benefits such as remote-first culture, unlimited vacation, health plans, training reimbursement, and equal opportunity employment.

Atlassian supports flexible work arrangements and globally hires with virtual interviews and onboarding as part of a distributed-first approach, but this role requires you to be located in Poland and can be performed remotely or onsite in the Gdańsk office, with the option to work remotely worldwide for up to 90 days per year. We’re looking for a Full Stack Software Engineer to join Jira Align, focused on delivering creative improvements for engineering teams. You will be a key contributor to Jira Align, which aims to simplify software at scale by bringing business and software development together in one intuitive solution, working with colleagues around the globe. You’ll be part of a team building and supporting a product used by many Fortune 500 companies, focused on enterprise-scale features with performance, scalability, and security. Responsibilities include building REST APIs, customer-facing React components, configuring monitoring for backend services, building CI/CD pipelines, integrating with our content management system, and delivering reliable features.

- Atlassian offers flexible, distributed-first work options and hires worldwide where they have a legal entity, with interviews and onboarding conducted virtually. - The role requires you to be located in Poland, with the option to work remotely or onsite in the Gdańsk office, and a maximum of 90 days per year of remote work from outside Poland. - They’re seeking a Full Stack Software Engineer to join Jira Align, collaborating with global teammates to deliver solutions that simplify software at scale for Fortune 500 customers. - The team emphasizes building an empowered engineering organization that rapidly iterates, focusing on performance, scalability, and security to improve the customer experience. - Responsibilities include building REST APIs, customer-facing React components, backend monitoring, CI/CD pipelines, CMS integrations, and delivering reliable features and services.

Atlassian offers flexible work options (office, home, or a blend) and hires in any country with a legal entity, but the role is open to eligible candidates based in Poland and the UK only. The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, partnering with the Community & Learning team to boost product adoption and learner growth. Responsibilities include leading the design, development, and ongoing maintenance of exams; conducting job task analyses, creating exam blueprints, running item-writing workshops and exam forms, training and managing subject matter experts, and developing additional certification materials. Requirements include 3–5 years of experience with high-stakes certifications in the tech industry, English proficiency (Spanish/Portuguese a plus), data-driven decision making, familiarity with psychometrics as a plus, comfort with various testing and item-bank software, and a track record of coaching SMEs in a collaborative, fast-paced environment with an innovative mindset. Nice-to-have qualifications include Atlassian product experience, experience in fast-paced agile settings, and experience with item banking products.

Atlassian supports flexible work locations (office, remote, or hybrid) and hires globally where they have a legal entity, though this role is limited to candidates based in Poland and the United Kingdom. The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learner career growth. Responsibilities include shaping design, development, and maintenance of exams for Atlassian roles/products, facilitating job task analyses, creating exam blueprints and forms, training subject matter experts, and producing exam guides, sample items, and guided prep journeys while partnering with cross-functional teams. Required background includes 3–5 years in high-stakes certification development and tech industry experience, English fluency (Spanish/Portuguese a plus), data-driven decision making, knowledge of psychometric analysis a plus, familiarity with generative AI for content, comfort with item bank software, and a proven ability to coach SMEs in a collaborative, fast-paced environment. Nice-to-haves include Atlassian product experience, experience working in fast-paced agile environments, and familiarity with item banking products.

Zendesk is seeking a Senior Program Manager, Product Development - AI to collaborate with Product Management, Engineering, and AI teams to define and execute a scalable, integrated Customer and Employee Service solution and unify experiences across Zendesk’s AI products. The role involves leading company-wide programs with cross-functional partners, guiding quarterly roadmaps, managing risks, owning regular status reporting, facilitating meetings and ceremonies, and building relationships across global teams. Requirements include extensive software engineering program leadership with at least three large-scale releases, strong AI knowledge, familiarity with Jira/Confluence/Trello/Kanban, risk identification and mitigation, facilitation skills, and experience coordinating multiple global programs. Zendesk emphasizes its mission to improve customer relationships, operates globally with a commitment to diversity and inclusion, and notes that AI may be used to screen applications; the Zendesk Neighbor Foundation supports local communities. For Poland, the base annual salary ranges from zł211,000 to zł317,000, with potential bonuses or incentives, and a hybrid work model requiring some in-office presence as determined by the hiring manager.

Appfire is a remote-first, people-first company that lets you choose where you work, supports flexible time off, and encourages growth through internal mobility and global collaboration. Appfire Flow is an engineering intelligence platform that connects data across the DevOps stack to surface actionable insights, with the Principal Software Engineer guiding strategy, architecture, and key product initiatives. In this role you’ll accelerate product impact through cross-functional collaboration, uphold engineering excellence, drive improvements, and deliver high-impact work that translates into customer value. Requirements include 10+ years delivering complex software, full-stack expertise with Python/Java/React, cloud architecture experience (AWS/GCP/Azure), SQL and NoSQL familiarity, mentorship, and strong English; benefits include equity, home office and learning allowances, a 26-day PTO plus Wellness Days, private healthcare, life insurance, volunteering, and an indefinite contract from day one. Appfire employs 850+ people across 28 countries, emphasizes CSR through Appfire Town and Pledge 1%, has earned multiple awards and security certifications (ISO 27001/27017, SOC 2), and maintains a strong partner ecosystem with customers including Fortune 500 firms.

SmartBear provides comprehensive visibility tools used by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Backend Engineer – Swagger Functional Testing role focuses on building a recognizable SmartBear product using Scala/Java, AWS, Docker, and S3/PostgreSQL to support a spec-driven API testing solution that integrates with CI/CD and enables low-code test creation. Swagger Functional Testing creates tests from OpenAPI/Swagger definitions, supports collaborative workflows, scalable parallel execution, and aims to ensure consistent quality across the API lifecycle. Responsibilities include building automated API tests for CI/CD, designing REST APIs for test runners and infrastructure, prototyping UI/AI-based test creation features, managing a dynamically scaled container infrastructure, delivering code on time with documentation, and iterating on technical designs. Requirements include 3+ years of production software experience, strong skills in Scala or other functional languages (and/or Java/TypeScript/Node.js), solid HTTP/REST knowledge, experience with Docker and AWS services (ECS, Lambda, S3, RDS, Cognito, SQS), ability to translate ambiguous requirements into working code, and good English communication; preferred extras include PostgreSQL, Git, OAuth/JWT/SSO, and WebSocket, with SmartBear promoting inclusivity, growth, and a global presence led from Somerville, MA.

SmartBear provides complete visibility for developers with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million people at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The DevOps Engineer role is a position on a globally distributed, collaborative team based in Poland, India, and the United States, ideal for someone looking to deepen technical knowledge across multiple products and tech stacks. Key responsibilities include building scalable and resilient systems, collaborating with Development, Product, and Support, implementing IaC-backed deployments, maintaining CI/CD pipelines (GitHub Actions), leveraging AI for automation and observability, documenting systems and processes, and participating in on-call rotations. Required qualifications include 3-5 years in DevOps or similar roles, AWS experience, Terraform or Terragrunt, Kubernetes and Helm, CI/CD (GitHub Actions or Jenkins), MySQL/Postgres, networking basics, Linux/Unix, and Git. SmartBear emphasizes growth, inclusivity, and work-life balance through a People and Culture approach, equal opportunity employment, global offices and awards, and a diverse, values-driven workplace.

SmartBear provides complete visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) used by over 16 million developers across 32,000+ organizations. They’re hiring a Manager of Cloud Engineering in Wroclaw, Poland (or for relocation) to lead Cloud/DevOps engineers working on SmartBear’s API portfolio, collaborating with PMs, Support, Developers, and leadership across time zones. Responsibilities include managing a Cloud Engineering team to optimize quality and velocity, applying Agile practices for continuous deployment, prioritizing milestones, and planning major cloud infrastructure projects; coding experience isn’t required but evaluating talent/output is needed. Requirements include 3+ years leading Cloud/DevOps teams, a degree in Engineering/CS, English at least B2, experience with public/private clouds (prefer AWS), and the ability to turn high-level requirements into actionable plans with target dates. SmartBear promotes career growth, inclusive culture, and social responsibility, with global offices and awards, and is an equal opportunity employer that values diversity and merit.

Tempo is a leading creator of Atlassian Marketplace apps serving more than 30,000 customers, including a third of the Fortune 500, with a mission to help teams collaborate and focus on high-priority work through an award-winning, modular SPM platform; the company has evolved from a popular time-tracking tool to a comprehensive enterprise solution and is frequently named a Top Atlassian Vendor. The role is Enterprise Account Director for New & Expansion in the EMEA region, responsible for driving sales of Tempo’s products to large organizations, managing the full sales process, and coordinating with top solutions partners, pre-sales, and sales engineers. Responsibilities include positioning Tempo’s value to enterprise customers, building pipeline in Salesforce, educating decision-makers, negotiating large enterprise agreements, and helping design pricing and engagement models for deployments. Ideal candidates have 6+ years in enterprise B2B SaaS sales to Fortune 500s with quota attainment and new logo success, a data-driven approach to diagnosing and removing blockers, strong executive relationship skills (French a plus), and familiarity with Atlassian Marketplace or related ecosystems. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, travel and social opportunities, a culture of impact and collaboration, and a commitment to equal opportunity with English resume submission required.

Tempo serves over 30,000 customers, including about a third of Fortune 500 companies, offering a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting; since 2007 it started as a time-tracking tool and has grown into the leading Jira time management add-on within the Atlassian ecosystem. They are hiring a hands-on Team Lead to join their development team in Spain, Portugal, London, or Ireland, who will lead a multi-disciplinary team working with Java, React, PHP, and JavaScript and collaborate across engineers, product managers, and other stakeholders. The role involves overseeing the full software development lifecycle, providing architectural guidance across technologies, conducting code reviews, driving process improvements, recruiting, and aligning work with Program Increment planning while facilitating agile ceremonies. Requirements include 4+ years of software development experience, 2+ years in a leadership role, proficiency in Java 11+, Docker, Redis, Spring (Boot, MVC, Data), React, PHP (Laravel), JavaScript/TypeScript/HTML/CSS, PostgreSQL, AWS, CI/CD, and familiarity with SAFe; Atlassian Forge experience is a plus, along with strong communication and quick learning. Tempo offers a remote-first environment with flexible vacation, health benefits, training reimbursement, diverse teams, opportunities for professional growth, and a commitment to equal opportunity and inclusive culture.

Zendesk is seeking a Senior Software Engineer to join its Workforce Management (WFM) Integrations team, focusing on creating scalable integration solutions that connect Zendesk with third-party systems. The position entails full ownership of the software development lifecycle (SDLC), including designing, coding, and maintaining systems used by millions globally, while collaborating with cross-functional teams to deliver effective technical solutions. Candidates are expected to have over five years of experience in backend or integration engineering and proficiency in PHP, Laravel, and cloud services, particularly AWS. Additionally, the role requires familiarity with REST API integrations and a strong ability to communicate effectively within diverse teams. Zendesk promotes a hybrid work model and is committed to fostering diversity and inclusion in the workplace.

Zendesk is seeking a Senior DevOps Engineer for its Edge Engineering team in Europe, offering a salary range of PLN 235,000.00 to 353,000.00 and an annual bonus based on performance. The role operates in a hybrid work model, requiring one day in the office per week, and provides perks such as additional days off and in-office meals. Responsibilities include building and managing a proxy tier that services billions of requests, collaborating with experienced engineers, and employing a modern technology stack like AWS and Kubernetes. Ideal candidates should have over five years of DevOps experience, proficiency in Go or Python, and familiarity with edge technologies and cloud platforms. Zendesk emphasizes a commitment to diversity and inclusion while providing reasonable accommodations for applicants with disabilities.

Zendesk is seeking a Senior Product Manager to lead the development of IT Asset Management features within its service software, aimed at enhancing ITSM workflows for customers. This role requires the candidate to understand customer needs, develop a product roadmap, and collaborate with engineering and design teams to create user-friendly solutions. The ideal candidate should have over five years of experience in product management, a strong focus on customer insights, and the capability to drive impactful projects. Qualifications include a passion for user experience, effective communication skills, and a background in data-driven B2B SaaS products. Additionally, the position offers a salary range between zł341,000.00 and zł511,000.00, with hybrid work flexibility allowing for both onsite and remote collaboration.

Appfire promotes a flexible work environment, allowing employees to choose their preferred working conditions—whether from home, the office, or while traveling—focusing on productivity and work-life balance. The company is seeking a Solutions Architect with significant experience in designing complex Atlassian solutions, emphasizing strong communication and problem-solving skills. Responsibilities include understanding customer requirements, designing solutions, providing consultations, and staying updated on industry trends. Appfire values professional growth and offers various benefits, including financial perks, skills development, and wellness days. Committed to corporate social responsibility, the company fosters an inclusive culture while ensuring quality service and impactful software solutions for a diverse client base.

Zendesk is hiring a Senior Software Engineer for their Engineering & Integration Shared Services team, with a salary range between PLN 235,000.00 and PLN 353,000.00 and potential for annual bonuses based on performance. The role involves designing, developing, testing, and deploying software solutions while ensuring high quality through rigorous testing practices and Agile methodologies. Candidates should have over five years of experience in backend or integration engineering, strong proficiency in Java, and familiarity with cloud technologies, API development, and SaaS integration. The position supports a hybrid work model, requiring in-office presence one day a week, with additional perks such as “Recharge Fridays” and in-office meals. Zendesk values diversity and inclusion in their hiring practices and seeks innovative candidates who can collaborate effectively to enhance customer and employee experiences.

Zendesk is looking for a Senior Operations Manager to enhance its AI Agents and Knowledge products' innovation by collaborating closely with the VP and the Product and Engineering teams. This role focuses on improving operational efficiency within the Product Development team and streamlining hiring processes to meet growth objectives. Candidates should have experience in SaaS product development, specifically in B2B SaaS or AI/ML contexts, along with strong organizational and communication skills. Responsibilities include optimizing hiring practices, facilitating cross-functional collaboration, enhancing team performance, and supporting release planning. The position offers a hybrid work environment and emphasizes Zendesk's commitment to diversity and inclusion, along with competitive salary and benefits.

The job description outlines a position for an Engineering Manager specializing in Observability, where the candidate will lead a team focused on developing monitoring and incident response systems. The role emphasizes collaboration with Product Management and Technical Leads to establish a strategic roadmap for managing complex, large-scale distributed systems in a cloud-native environment. Candidates are expected to have hands-on experience with observability tools and a proven track record in managing engineering teams, alongside strong technical leadership and communication skills. Responsibilities include recruiting talent, designing observability solutions, and driving cultural changes towards proactive reliability engineering. The position offers a competitive salary range in Poland and promotes a hybrid work environment to foster team collaboration while allowing for remote work flexibility.

Zendesk is looking for a high-performing Account Executive to join their CEE sales team, focusing on driving revenue growth through customer acquisition and account expansion in emerging markets. Key responsibilities include leading complex sales cycles, developing go-to-market strategies, and building relationships with executive stakeholders across various industries such as retail and fintech. Candidates are expected to have a BA/BS degree, over five years of B2B sales experience in the SaaS sector, and a strong track record of exceeding sales quotas. Proficiency with sales tools like Salesforce and fluency in Eastern European languages, particularly Polish, are desirable qualifications. Zendesk promotes a hybrid work environment and is committed to diversity, equity, and inclusion in the workplace.

The job involves assisting Zendesk customers in optimizing their subscriptions to align with their needs and initiatives while working closely with Customer Success and Sales teams. Responsibilities include negotiating subscription renewals, qualifying expansion opportunities, identifying at-risk customers, and maintaining an 87% Gross Renewal Rate (GRR). Candidates should have over two years of customer account management experience, proficiency in English, and preferably fluency in French or German, along with strong interpersonal and negotiation skills. The position offers a hybrid work model with an annual salary range between zł114,000.00 and zł170,000.00, based on qualifications and experience. Zendesk emphasizes its commitment to diversity, equity, and inclusion in its workplace and provides reasonable accommodations for applicants with disabilities.

Zendesk is looking to expand its IT Asset Management (ITAM) capabilities with a new product that focuses on enterprise-scale asset tracking and lifecycle automation, which will involve creating an integrations platform. They are seeking a Senior Software Engineer, either backend or full-stack, to develop and scale this platform, requiring expertise in integration architecture and data automation. The role includes designing enterprise-grade workflows for real-time synchronization, developing efficient data ingestion pipelines, and optimizing API components for seamless data exchange. Candidates should have over five years of experience in software engineering, with strong skills in event-driven architectures and scalable API development, preferably with knowledge of IT Asset Management systems. The position offers a hybrid work environment and is supported by an attractive salary range in Poland, along with a commitment to diversity and inclusion in the workplace.

Zendesk is seeking a software engineer to join their Contact Center team, particularly focusing on their Voice products, which are complex real-time applications. The ideal candidate should be passionate, collaborative, and responsible for delivering high-quality software through all phases of the development lifecycle. Key responsibilities include designing, implementing, testing, and deploying software, along with participating in code reviews and troubleshooting. Candidates should have experience in JavaScript (React) and either Ruby/Rails or Golang, along with strong communication skills and a willingness to tackle challenges flexibly. The position offers a hybrid work model, a competitive salary range, and emphasizes Zendesk’s commitment to diversity, equity, and inclusion in the workplace.

Zendesk is seeking a Senior Software Engineer to enhance its edge services that support over 100,000 customers, focusing on building microservices and automation tools. The role involves shipping code to production, designing components of Zendesk's edge architecture, and improving system efficiency while collaborating across teams to resolve complex performance issues. Candidates should possess at least three years of experience in software engineering, particularly with high-traffic distributed systems, and be skilled in languages such as Go. Knowledge of network protocols, proxy technologies, and cloud services is essential, while experience with containerization and observability tools is preferred. Zendesk promotes a hybrid work environment that values teamwork, professional growth, and diversity, offering competitive salary and benefits packages.