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Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it operates on core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive, hybrid work environment. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Success Team is central to helping key customers achieve measurable success through adoption of Lucid’s products, and the Technical Account Manager, Cloud role blends strategic partnership with deep cloud technical expertise to drive adoption, expansion, and retention. Responsibilities include partnering with existing Customer Success Managers to own the cloud-related segment of shared portfolios, serving as the primary technical advisor on cloud environments, leading cloud adoption initiatives, collaborating with Product, Engineering, and Professional Services to incorporate customer feedback, conducting executive business reviews on cloud ROI and adoption plus churn mitigation, and developing scalable cloud playbooks and enablement content while staying current on cloud trends. Requirements include a bachelor’s degree or equivalent, 5+ years in customer success or TAM with a strong technical orientation, experience with cloud-based SaaS/IaaS/PaaS, ability to translate complex tech into business value, and strong communication and organizational skills; preferred qualifications include cloud certifications (AWS, Azure, or GCP), familiarity with enterprise architecture, SSO, APIs, integrations, deployment best practices, experience driving product adoption in enterprise SaaS, a data-driven mindset, empathy, curiosity, problem-solving, and enthusiasm to shape Lucid’s cloud success motion.

Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model. The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion for excellence, while fostering a diverse, respectful, and inclusive environment. They’re hiring a product manager for the Enterprise team to deliver admin tools, authentication/SSO support, third-party management integrations, and overall configuration and management of Lucid’s product suite. Responsibilities include collaborating with UX, engineering, marketing, sales, and other teams; deeply understanding customers; owning features through the full cycle; conducting qualitative and quantitative research; guiding development and UX; and planning/prioritizing work to impact key performance indicators. Requirements include a bachelor’s degree, 4+ years of B2B SaaS product management experience, a track record of improving metrics, strong cross-stakeholder communication, and the ability to create simple UX; preferred qualifications cover design polish, document-centric SaaS experience, SaaS admin experience, rapid prototyping/AB testing, and productivity workflow understanding.

Lucid Software is a leader in visual collaboration with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and it embraces a hybrid workplace and values like teamwork over ego, innovation, empowerment, initiative, ownership, and excellence, while fostering a diverse and inclusive environment. They are seeking a rockstar Product Manager to own a suite of products that help teams collaborate, generate ideas, and make actionable business decisions, joining a cross-functional team of PMs, UX designers, engineers, and QA specialists. Responsibilities include collaborating across teams, becoming an expert on customers, delivering business outcomes, owning features end-to-end, conducting qualitative and quantitative research, ensuring excellent UX, guiding development, and using metrics to optimize usage and KPIs. Additional duties include effective prioritization across multiple projects and clear communication of priorities to stakeholders, with responsibilities tied to impacting key performance indicators. Requirements include a bachelor’s degree and 2-4 years of software product management experience in B2B SaaS, the ability to de-risk and validate hypotheses quickly, strong cross-functional communication, and a proven ability to create simple, intuitive user experiences; preferred qualifications include design polish, experience with document-centric SaaS, SaaS tool administrators, rapid prototyping and AB/multivariate testing, and a solid understanding of digital products and productivity workflows.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and a Fortune Best Workplace in Technology, and supports a hybrid workplace model. The company emphasizes core values of teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while fostering a diverse, respectful, and inclusive environment. The Regulatory & Product Counsel will join the Compliance team as the legal point of contact to advise on privacy and other regulatory requirements across cross-functional teams and ensure ongoing compliance. Responsibilities include managing and improving compliance programs, monitoring evolving laws, serving as the subject matter expert on global SaaS regulations (with emphasis on data privacy like GDPR/CCPA) and AI compliance, conducting risk-based privacy assessments, and developing policies and controls while guiding product development and operations. Requirements include a JD from an ABA-accredited law school, active State Bar license, 3-5 years of relevant global SaaS regulatory experience with a focus on data privacy, ability to translate legal risk for non-legal partners, experience operationalizing compliance with cross-functional influence, independence, initiative, and responsiveness; preferred qualifications include a technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes innovation, excellence, empowerment, initiative and ownership, with teamwork over ego, while fostering a diverse and inclusive culture in a hybrid workplace. The company is seeking a talented lawyer specializing in customer relationships within the SaaS technology industry to draft and negotiate customer-facing SaaS contracts and advise the Sales team, ideally located in Salt Lake City, UT or Raleigh, NC for hybrid work, reporting to the Sr. Counsel, Sr. Commercial Manager. Responsibilities include analyzing, drafting, and negotiating SaaS subscriptions and other commercial agreements; supporting global sales contracting; advising on issues and risks to reflect internal policies; contributing to playbooks and process improvements; and collaborating with cross-functional teams to scale sales and contracting processes. Required qualifications include a Juris Doctor, bar admission, 3-5 years of combined legal experience in a software company or fast-growth tech environment (or a law firm counseling such companies), transactional experience with SaaS contracts and related agreements, and strong communication, negotiation, and organizational skills in a fast-paced, service-oriented setting. Preferred qualifications include expertise in the SaaS industry and experience supporting sales as an internal client, with the posting tagged #LI-NJ1.

Lucid Software is a leader in visual collaboration, recognized for its innovative workplace culture and products, earning awards like the Forbes Cloud 100 and Fortune's Best Workplace in Technology. The company operates as a hybrid workplace, supporting remote and office-based work while upholding core values such as teamwork, individual empowerment, and inclusiveness. The Business Systems team plays a crucial role by managing the technical relationship between lead generation, sales execution, and the integration of Salesforce with systems like Marketo. The role requires a business systems administrator skilled in optimizing technical systems, fostering collaboration, and communicating effectively with stakeholders to ensure seamless data management across platforms. Candidates should have experience with GTM systems, Salesforce, and strong project management skills, along with a continuous eagerness to learn.

Lucid Software is the leading company in visual collaboration and work acceleration, offering products like Lucidchart and Lucidspark that help teams materialize their ideas. The company emphasizes core values such as innovation, teamwork, and inclusivity, fostering a respectful and diverse workplace culture. Lucid promotes a hybrid work model, allowing employees to balance remote and in-office work according to their needs. With over 100 million users worldwide, including major clients like Google and GE, Lucid is recognized as the top visual collaboration platform among Fortune 500 companies. The Billing Support Specialist role involves resolving customer billing issues, managing communication with users, and collaborating cross-functionally to improve services and streamline processes.

Lucid Software is a leading provider of visual collaboration tools, including the Visual Collaboration Suite, which features Lucidchart and Lucidspark. The company emphasizes innovation, teamwork, individual empowerment, and inclusivity within a hybrid work environment that supports work-life balance. Recognized by multiple prestigious rankings, Lucid serves over 100 million users globally, including major clients like Google and GE. They are currently seeking a Solution Engineer to collaborate with the sales team, demonstrate product solutions, and address customer needs effectively. Ideal candidates should have relevant experience, strong interpersonal skills, and a passion for customer success, with a preference for those holding degrees in STEM fields and possessing technical expertise.

Lucid Software is a leader in visual collaboration, recognized for its innovative products and workplace culture, earning accolades like the Forbes Cloud 100 and Fortune Best Workplace in Technology. The company operates in a hybrid work model, emphasizing core values such as teamwork, innovation, individual empowerment, and inclusivity. A part-time Workplace Experience Specialist is needed in Raleigh to support the office's operations, ensuring seamless coverage during afternoons and collaborating closely with management. Responsibilities include office maintenance, technology coordination, kitchen stocking, event coordination, and supporting employee initiatives, requiring strong communication skills and a proactive attitude. Candidates should have at least one year of professional office experience, with preferences for those familiar with facilities management and technology environments.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, and promoting core values such as innovation, teamwork, and inclusivity. Employees can work in a hybrid environment to foster a healthy work-life balance, and the company has received numerous accolades for its workplace culture and products, serving over 100 million users, including Fortune 500 companies. The role of a Product Support Specialist involves engaging with strategic customers to resolve technical issues, while collaborating with internal teams such as Product and Engineering. Responsibilities include managing technical inquiries, developing product knowledge, and using analytical skills to improve customer support and service strategies. Required qualifications for the position include strong communication skills, problem-solving abilities, and a background in relevant fields, with preferred skills encompassing data analytics and project management experience.

Lucid Software is a leading company in visual collaboration, offering products like Lucidchart and Lucidspark, and prioritizes innovation, teamwork, and individual empowerment. The company fosters a respectful and inclusive culture within a hybrid work environment that supports work-life balance. Lucid has received numerous accolades, including listings in Forbes Cloud 100 and Fortune's Best Workplaces in Technology, serving over 100 million users globally, including major clients like Google and GE. Expansion Account Executives (AEs) are responsible for driving business growth within existing accounts, ensuring customer satisfaction and renewal opportunities, while employing innovative sales strategies. Candidates for the AE role should have relevant sales experience, excellent communication skills, and ideally familiarity with CRM systems like Salesforce.

Lucid Software is a leading company in visual collaboration and work acceleration, providing products like Lucidchart and Lucidspark. The company emphasizes core values such as innovation, empowerment, teamwork, and maintaining a diverse and inclusive workplace culture. With over 100 million users, Lucid's solutions are popular among Fortune 500 companies, including major clients like Google and GE. New Logo Account Executives (AEs) are responsible for driving business growth by engaging with potential and existing customers to generate sales and expand relationships. This role requires several years of sales experience, strong communication skills, and the ability to manage multiple projects, often working in a hybrid environment.

Lucid Software is a leader in visual collaboration and work acceleration, recognized for its innovative products and workplace culture, earning accolades like inclusion in the Forbes Cloud 100 and Fortune's Best Workplace in Technology. The company operates as a hybrid workplace, emphasizing core values such as teamwork, innovation, and inclusivity. They are currently seeking a Front End Engineer for their Marketing Engineering Team, requiring skills in web development, particularly with technologies like Gatsby.js, React, and TypeScript. The role involves coding digital marketing assets, converting designs into functional web pages, and collaborating with other marketing teams while adhering to Agile/Scrum methodologies. Ideal candidates should have extensive experience in web development, a strong understanding of HTML/CSS, and the ability to provide solutions and mentorship while meeting project deadlines.