The Ampin App
deep insights into the Atlassian community

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego in a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is hiring for a Revenue Operations role, specifically a GTM Systems & Automation Manager to scale and optimize Marketing and Sales technologies and practices to accelerate revenue with predictable performance. Responsibilities include designing scalable automation across the full funnel, ensuring reliable data synchronization and governance across the GTM stack, building data enrichment workflows with platforms like Clay, Workato, or Zapier, creating automated engagement sequences, and developing dashboards to measure funnel performance and campaign effectiveness while evaluating GTM technologies including AI tools. Requirements include 5+ years of experience with automated GTM systems and cross-platform integrations, hands-on experience with marketing automation, CRM, AI/workflow tools, sales engagement, and enrichment tools, strong communication and collaboration skills, and a preference for experience in a product-led company or marketing operations, with #LI-MK1 as a tag.

Lucid Software is a leader in visual collaboration with a hybrid workplace and an award-winning culture and products. The company emphasizes core values—teamwork over ego, innovation, empowerment, initiative, ownership, and excellence—while fostering a respectful, inclusive environment and prioritizing user protection. They’re seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact to implement privacy and other compliance requirements across engineering, product, marketing, and growth. Responsibilities include developing and maintaining compliance programs, monitoring regulatory changes, and serving as the subject matter expert on global SaaS laws (notably GDPR/CCPA), AI compliance, and privacy-related controls, while guiding cross-functional teams and creating resources and policies. Requirements are a JD from an ABA-accredited school, active State Bar license, 3-5 years of relevant global regulatory/privacy experience, with the ability to translate risk for non-legal partners and strong initiative; preferred qualifications include a technical background in software development and privacy controls.

Lucid Software is a leader in visual collaboration with multiple awards, and this hybrid role is based in Raleigh, NC, two days per week. It sits on the Business Systems team and focuses on optimizing the Marketo-Salesforce integration and other GTM systems to ensure clean, scalable lead processing into Salesforce. Responsibilities include designing and testing scalable integration solutions, improving lead routing, analyzing business processes, and managing third-party integrations while partnering with stakeholders. The role emphasizes clear communication, cross-functional planning, end-to-end ownership, and living Lucid's values of teamwork, innovation, empowerment, and excellence. Requirements include 2-4 years of Salesforce admin experience in a SaaS GTM environment, strong analytics and communication skills, and preferred experience with Marketo, HubSpot, MarketingCloud, Pardot, SQL, and cross-department coordination; Salesforce certifications are a plus.

Lucid Software is a leader in visual collaboration with awards such as Forbes Cloud 100 and a Fortune Best Workplace in Technology, offering a hybrid role in South Jordan, UT and emphasizing values like teamwork, innovation, empowerment, initiative, ownership, and inclusivity. The Director of Global Payments will lead strategic innovation and day-to-day execution of Lucid’s global payment ecosystem within a high-velocity Product-Led Growth model, focusing on both a massive B2C user base and seamless B2B enterprise billing. Key responsibilities include defining a global payment roadmap with localization and APM strategy, improving authorization rates, mitigating involuntary churn with modern tools, enabling a frictionless self-serve checkout, supporting B2B/enterprise needs, managing fraud/risk, and owning vendor relationships. The role entails evolving the payment architecture toward a potential orchestration layer to boost global agility and redundancy, while coordinating with processors and FinTech partners. Requirements include 7+ years in Global Payments/FinTech with leadership, proven B2C/B2B payments experience, deep localization/APM expertise across regions, PLG experience, technical strategy skills, regulatory/compliance knowledge, and strong cross-functional communication.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and inclusivity and operates as a hybrid workplace that supports remote, on-site, or mixed arrangements depending on the role and team. Lucid has received recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. They are seeking a lawyer with expertise in customer and vendor relationships within SaaS to draft, negotiate, and advise on contracts and procurement, reporting to the Sr. Counsel and Sr. Commercial Manager, ideally based near Salt Lake City, UT or Raleigh, NC. Requirements include a JD and active U.S. state bar, 3-5 years of relevant legal experience in software, strong data privacy and DPAs experience, and proven ability to negotiate complex enterprise SaaS agreements and manage cross-functional processes; preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, and government or EDU clients.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, in a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by over 100 million users worldwide including Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant is passionate about delivering a broad range of services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve goals like innovation, agility, or a product-led transformation, focusing on hybrid work, strategy, change enablement, and end-user skill development. Responsibilities include engaging with stakeholders globally to deliver customized engagements that are professional, timely, and profitable; guiding customers to maximize their investment; maintaining subject-matter expertise on Lucid products; and contributing to new and existing service offerings while promoting the Professional Services organization. Requirements include 2+ years in consultative service roles, a technical BS (MS preferred), strong executive-level engagement and presentation skills, proven ability to build relationships and drive outcomes, and the ability to manage multiple concurrent projects; the position is hybrid with Raleigh office presence two days per week (Tuesday and Thursday), with preferred qualifications in technical/R&D roles, experience with large SaaS rollouts, and global customer engagements, and change management or enterprise architecture, #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company emphasizes innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, and supports a diverse, respectful, inclusive culture in a hybrid workplace. New Logo Account Executives will drive strategic business growth for new and current Lucidchart and Lucidspark customers across assigned territories, collaborating with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Responsibilities include developing expert knowledge of Lucid Suite, understanding the competitive landscape, pursuing outbound leads, generating and closing new pipeline across multiple segments, and managing accounts to create reliable forecasts and hit sales quotas. Requirements include 1-3 years of SaaS/tech sales experience with strong communication skills, a hybrid Raleigh, NC role with in-office presence two days per week (Tuesday and Thursday), and preferred qualifications such as a BA/BS, Salesforce and sales acceleration tool experience (Outreach, Groove, Zoominfo), plus the ability to guide clients to appropriate solutions while maintaining Salesforce hygiene.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users and Fortune 500 customers like Google, GE, and NBC Universal. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture in a hybrid work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. The New Logo Account Executive role drives strategic growth for new and existing Lucidchart, Lucidspark, and Lucidscale customers, qualifying prospects, creating business value, and collaborating with Customer Success Managers to secure renewals, expansions, and ongoing engagement. Requirements include 3 years of SaaS/tech sales, strong communication, a hybrid Raleigh, NC role with in-office days Tuesday and Thursday, and preferred qualifications such as a BA/BS, Salesforce and sales tools experience, plus the ability to guide clients to applicable solutions; #LI-DS1.

airfocus by Lucid Software, the world’s first modular product management and roadmapping platform, is growing rapidly and highlights recognition as a top-rated employer (Kununu TOP 5%, 4.8 rating, 96% recommendation on Glassdoor) with thousands of users including Ricoh, Good Year, and Wago. The role is hybrid, combining remote work from Germany or the Netherlands with in-person collaboration at the Raleigh office two days per week (Tuesday and Thursday). You’ll prospect outbound leads, qualify inbound leads, conduct needs assessment calls, schedule online product demonstrations, provide proactive follow-up, become an expert on airfocus features, and maintain accurate records. Requirements include strong problem-solving, a bias toward finding solutions, either previous sales experience or a strong interest in selling, ability to manage multiple projects and meet deadlines, outstanding written and verbal communication, and a track record of exceeding quarterly and annual targets; weekly team trainings and daily stand-ups are required. Preferred qualifications include being detail-oriented, independent, highly motivated, and a good team player in a fast-paced startup environment, along with a BA/BS degree, a competitive compensation package, a learning budget, flexible snacks and beverages, and opportunities for personal growth and development.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus to help teams turn ideas into reality. The company upholds core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, and maintains a respectful, inclusive culture in a hybrid work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team resolves technical issues, creates user education content, engages with the Lucid Community, handles billing inquiries, and collaborates cross-functionally to improve products using user data and metrics. The internship requires a 3.0+ GPA, strong ownership and communication, ability to work independently across teams, and preferred experience in troubleshooting, content creation, or basic data analytics; it is a hybrid, full-time summer internship based in Raleigh with in-person days on Tuesdays and Thursdays and potential extension (LI-MK1).

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guiding innovation, empowerment, initiative, ownership, and teamwork in a diverse, inclusive, hybrid culture. The company has global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Billing Support Specialist role involves surfacing user issues, owning the billing relationship with customers, and resolving complex issues like cancellations, refunds, downgrades, duplicate charges, and declined payments, while collaborating cross-functionally to address bugs and user-impacting problems. Responsibilities also include investigating cancellation/refund requests, researching payment postings, communicating clearly with customers, understanding changing product offerings and account types, and managing technical issues and escalation workflows with Marketing, Growth, UX, and other teams. Requirements include 0-2 years of experience or a 3.0+ GPA, strong ownership and empathy, excellent written communication, the ability to work independently and across teams on multiple initiatives, and analytical problem-solving skills; the role is hybrid in Raleigh, with in-person work two days per week (Tuesday and Thursday), and preferred qualifications include client-facing experience and troubleshooting ability (with #LI-MK1).