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Zendesk is seeking an Accounts Payable Associate to power its finance operations, using AI, automation, and digital tools to ensure accurate and timely invoice processing while delivering customer-first service. You’ll review, enter, and process PO and non-PO invoices in Coupa, maintain the AP queue, and organize Philippine-entity invoices and reimbursement records to ensure compliance with local regulations. The role also involves using AI-powered solutions to review extracted data, flag discrepancies, research and resolve exceptions, respond to inquiries, participate in process improvements and reconciliations, and keep sensitive information secure. Basic qualifications include 2+ years in accounts payable or a related field, familiarity with Coupa or Netsuite, proficiency in Excel and Google Workspace, English fluency, and a willingness to work in Bonifacio Global City 2x per week. Zendesk highlights a hybrid work model, a commitment to diversity, equity, and inclusion, and the use of AI screening, with accommodations available for applicants with disabilities.

Zendesk is hiring a Digital Inside Sales Representative as a founding member of a new high-velocity team, with travel to offices required for training before moving to a hybrid work arrangement. You will handle a large volume of inbound leads and existing customers across calls, meetings, chat and email, actively resolve inquiries to drive online conversions, become a Zendesk product expert, conduct discovery calls and demos, and meet SLAs, KPIs, and a shared revenue target. Ideal candidates have 2+ years of sales experience (SaaS/software preferred), excellent English writing skills, strong organization, the ability to multitask many opportunities, and thrive in a fast-paced environment while working with a global client base; in-office three days per week. The role offers a hybrid model with an onsite-centric schedule and remote work, with specifics determined by the hiring manager, and requires attendance at the local office part of the week. Zendesk emphasizes equal opportunity, diversity, and inclusion, may use AI for screening, and provides accommodations for applicants with disabilities.

The role is a Sales Operations Specialist on Zendesk’s Global GTM xDR Operations team, serving as the analytical and strategic partner to APAC Sales Development leadership to drive the efficiency and impact of the top-of-funnel motion in the region. Key responsibilities include creating and distributing dashboards and reports for SDR/BDR teams, analyzing top-of-funnel metrics (lead volumes, MQL/SQL conversion, persistence, campaign performance), shaping AI/automation strategies for the GTM stack, resolving data quality issues in the funnel, providing front-line tool and data support via Zendesk, and ensuring cross-functional alignment with Revenue Operations, Marketing, and Systems. Basic qualifications are 1–2 years in Sales Operations or related roles, experience in a SaaS/subscription environment, strong analytical skills with the ability to translate data into actionable insights, experience with GTM stacks (Salesforce, Tableau/Looker, Snowflake) and Sales Intelligence platforms (e.g., ZoomInfo, Lusha), and proficiency with Google Workspace. Preferred qualifications include working knowledge of SQL, familiarity with lead routing/management tools like LeanData, experience with Sales Engagement platforms such as Groove or Outreach, and a demonstrated enthusiasm for AI, technology, or IT innovations. The role offers a hybrid work model with some in-office presence; Zendesk emphasizes a collaborative, inclusive culture and global diversity, may use AI screening in hiring, and provides accommodations for applicants with disabilities, consistent with AA/EEO/Veterans/Disabled policies.

Zendesk is hiring a Sales Operations Analyst who will drive a global transformation by designing data‑driven workflows, automations, and AI‑powered solutions to improve the go‑to‑market engine and partner across Sales, Marketing, Product, and IT, with a strong APAC focus. You will lead sales system initiatives, deploy Salesforce‑integrated automations, and maintain and improve integrations and tooling to streamline workflows and scale for global teams. You’ll activate data with SQL, AI, and BI tools to build dashboards, reports, and alerts that enable informed decision‑making, and work with cross‑functional teams to ensure successful adoption of new tools and processes. Qualifications include 3–5 years in Sales/Revenue Operations or Systems Analysis (SaaS/B2B preferred), strong communication skills, Salesforce experience (Admin cert a plus), Zendesk experience a plus, and hands‑on API/iPaaS work (e.g., Workato, Zapier). The role is hybrid, with some in‑office time required, and Zendesk emphasizes fairness, diversity, and inclusion, equal opportunity employment, potential AI screening, and accommodations for applicants with disabilities.

Zendesk is seeking a Senior Account Executive to enhance their mission of exceptional customer service, focusing on B2B sales within the SaaS industry. The role emphasizes acquiring new commercial customers, managing existing relationships, and driving revenue growth through innovative strategies and account expansion. Successful candidates should have at least four years of relevant sales experience, exceptional communication skills, and a strong ability to navigate complex sales cycles. The position offers a hybrid work environment, combining in-person collaboration with remote work flexibility. Zendesk is committed to diversity and inclusion, ensuring fair hiring practices and accommodations for applicants with disabilities.