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Atlassian offers flexible work options, allowing employees to choose between working in an office, from home, or a hybrid model, facilitating personal and family priorities. The company is hiring an Accounts Receivable Specialist based in the Philippines, emphasizing a good sense of humor, a strong work ethic, and attention to detail. Responsibilities for this role include managing customer collections, resolving disputes, conducting analyses of accounts receivable, and preparing monthly reconciliations. The ideal candidate should have over five years of relevant experience, excellent communication skills, and proficiency in ERP systems like SAP or Oracle. The Accounts Receivable team values diversity and aims to include various perspectives to foster a successful and inclusive workplace culture.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid arrangements to better manage personal and family needs. The company is seeking a detail-oriented and analytical Revenue and Technical Accountant for its Revenue Operations Team, emphasizing the importance of communication and team-building skills. The role involves ensuring accurate revenue recognition according to ASC 606, preparing revenue reports and forecasts, and analyzing revenue trends to provide management insights. Additional responsibilities include resolving billing discrepancies, optimizing processes, and supporting audits and cross-functional inquiries related to revenue. Atlassian promotes a distributed-first culture and encourages potential candidates who are motivated and eager to learn to join their team.

At Atlassian, employees have the flexibility to choose their work environment, whether it's in the office, at home, or a hybrid model, allowing them to balance personal and professional priorities. The Customer Advocate team plays a critical role in delivering a positive customer experience, assisting with various inquiries related to billing, account management, and product support. Team members are expected to demonstrate empathy, problem-solving skills, and collaboration, with a focus on customer satisfaction and continuous improvement. They utilize feedback to enhance internal processes and ensure a smooth customer experience while embodying the company's core value of prioritizing the customer. New hires must be prepared to commit to at least 1.5 years in their role before considering other opportunities within the company.

Atlassian offers flexible work arrangements, allowing employees to choose between working in the office, from home, or a combination of both. This flexibility helps employees manage their family and personal commitments effectively. The company can hire worldwide in regions where they have established legal entities, and they conduct interviews and onboarding processes virtually. In the specific role outlined, responsibilities include performing process walkthroughs, designing test procedures for compliance, and advising on control enhancements. Additionally, regular updates to Internal Audit Managers are expected as part of the job.

Atlassian offers flexible work arrangements, allowing employees to choose to work in an office, from home, or a combination of both. This flexibility enables employees to better manage personal and family commitments. The company hires globally in countries where it has a legal entity, and both interviews and onboarding are conducted online. The role involves performing and documenting process walkthroughs, designing and executing compliance test procedures, and advising process owners on control improvements. Additionally, the position requires providing regular updates to Internal Audit Managers.

Atlassians have the flexibility to work from the office, home, or a combination of both, allowing them to better manage personal and family commitments. The company operates on a distributed-first model, conducting interviews and onboarding virtually, though specific roles may require geographical location, such as the Philippines for this position. Scaled Sales Associates play a vital role in guiding small to medium-sized business (SMB) customers through their Atlassian cloud journey, focusing on demonstrating how the products can meet their needs. These associates work collaboratively with product and marketing teams to provide insights that enhance customer experiences while managing resources effectively for the top 30,000 SMB clients. The role involves developing territory plans to maximize expansion and maintaining strategic customer relationships, along with regular reporting and staying informed about industry trends and competitive activities in the US market.

GitLab is an open core software company that provides an AI-powered DevSecOps Platform and aims to facilitate contributions from users to foster progress. The company is seeking a Manager for CRM Systems & SFDC Architecture, who will lead a team to deliver enterprise applications and align technology with business objectives, specifically focusing on Salesforce integration. Ideal candidates should possess extensive knowledge of marketing technology and relevant SaaS applications, as well as strong leadership and communication skills. The role includes overseeing Salesforce architecture, improving user experience, and ensuring adherence to best practices and regulatory compliance. GitLab promotes a flexible work environment and encourages diverse applicants to apply, emphasizing merit-based recruitment policies.

GitLab is an open core software company that provides a comprehensive AI-powered DevSecOps platform, utilized by over 100,000 organizations, with a mission to enable widespread software contribution and collaboration. The company is seeking an IT Enterprise Applications Administrator for ServiceNow, who will manage and maintain GitLab's ServiceNow implementation. Responsibilities include troubleshooting issues, overseeing platform health, updating documentation, and creating dashboards for various teams. Candidates should have a degree in a related field, at least two years of experience in ServiceNow administration, and familiarity with the ITIL framework and scripting in JavaScript. GitLab is committed to diversity and inclusivity in its hiring practices, welcoming candidates with various levels of experience and encouraging applications from underrepresented groups.

Atlassian offers flexible work arrangements, allowing employees to choose their work location, whether in the office, at home, or a hybrid of both, catering to personal and family needs. The company conducts virtual interviews and onboarding, as it operates as a distributed-first organization, and currently seeks a Global Mobility Associate based in the Philippines for an APAC shift. This role involves managing Atlassian's international and domestic mobility initiatives, including relocation, immigration, and compliance support. Responsibilities include providing expert assistance to employees, overseeing the end-to-end mobility program processes, and performing various administrative tasks related to assignments and immigration applications. The associate is also expected to improve mobility processes and maintain effective communication with internal and external stakeholders.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a combination of both. The company conducts virtual interviews and onboarding processes since it operates as a distributed-first organization, and this specific remote position requires the candidate to be located in the Philippines. In this role, the individual will execute and support Talent workstreams, manage various program tools such as Confluence and Jira, and enhance operational consistency through improved documentation and back-end processes. Candidates should be adept at identifying opportunities, communicating effectively, and managing confidential information while being self-sufficient in meeting priorities. While experience in Talent Management processes and program management is advantageous, it is not mandatory for applicants.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

What you'll do

• Process all daily transactions settled by checks and bank transfers and download bank statements

• Identify and allocate payments both in the ordering system and in the accounting system for partners and customers

• Responsible for invoicing manual contracts within the standard payment terms reflected on the contracts

• Process customer refunds and/or withholding tax forms; includes setting-up payments in global banking platform

• Prepare monthly reconciliations, as needed, includes but not limited to bank reconciliations

• Work closely with customers and partners to ensure all cash receipts are accounted for correctly

• Responsible for investigating unallocated payments and reconciliation of undeposited funds account

• Perform customer collection procedures on outstanding receivables

• Provide clear communication to management related to upcoming payments, disputes and potential write offs

• Assist in maintaining department goals and other goals as may be deemed necessary by management

• Evaluate processes and initiate improvements to increase operational efficiency

• Be a team-player and be willing to take on other responsibilities that may be assigned to you

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

Your future team

Atlassian is in search of a Credit and Collections Manager to take on a pivotal role in overseeing the credit management process, managing the Accounts Receivable portfolio, and ensuring timely collections to optimize cash flow.  The responsibilities include assessing credit risk, executing collection strategies, fostering strong customer relationships to drive sustainable growth and continuous dedication to process improvements.

If you believe you are ready to be part of an amazing company, we'll be glad to have you on board.

Key responsibilities

Credit Check Management

• Ensure that credit checks are conducted in compliance with the approved credit policies and procedures.

• Collaborate closely with sales teams to align credit decisions.

• Report any potential customer credit issues to effectively minimize and mitigate risk.

• Develop and implement new strategies and reporting methods to further enhance the credit management process.

Collection Management

• Oversee the collections process, ensuring successful achievement of the collection targets

• Ensure the collection process are conducted in adherence to company policy.

• Develop and implement innovative collection strategies to increase effectiveness of the collection process.

• Conduct regular reviews of the collection, allowance for doubtful accounts and the write-off policy.

• Manage escalations and resolve high-level disputes.

• Oversee and approve write-off for uncollectible debts

• Analyze collection metrics, such as Days Sales Outstanding (DSO), collections efficiency index (CEI), and average days delinquent (ADD).

• Report on collection activity and accounts receivable status

• Establish and sustain relationships with customers and internal stakeholders to ensure efficient communication and resolution of collection-related concerns.

• Identify the process pain points and work with Finance Technology team to develop a solution.

Accounting Close, Reporting and Compliance Task

• Ensure that tasks and reporting deliverables for month-end and quarter-end closing are met. Monitor the timely and accurate preparation of AR subledger to general ledger reconciliations, aging analyses, provisions for bad debts, and fluctuation variance analyses for all AR accounts.

• Collaborate with Finance Technology teams to address technical challenges that may impede the timely closure of the accounting period.

• Ensure compliance to internal controls and accounting policies

• Collaborate with different accounting teams on tasks related to receivables.

• Adherence to SOX controls and implementing compensating controls to prevent process deficiencies.

• Supervise the fulfillment of audit requirements for both external and internal auditors of the company.

• Execute ad hoc duties and other related activities as needed and directed.

People Management

• Provides daily supervision and guidance to the accounts receivable staff.

• Manages team performance reviews and mentors team members towards career growth and continuous performance improvement.

• Ensure that team productivity analysis and individual KPI metrics are regularly updated.

• Performs volume and capacity analysis to ensure headcount requests are properly justified.

• Promote process simplification and a continuous improvement mindset among the accounts receivable staff.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

Your future team

Atlassian is seeking a Senior Accounts Receivable Project Specialist who will support various Accounts Receivable initiatives and transformation projects.  The role is crucial as it encompasses the entirety of project management, from initial planning to full implementation. Responsibilities include managing changes, identifying project risks, collaborating with a diverse team to achieve project objectives, and consistently updating stakeholders on the progress of the project.

If you believe you are ready to be part of an amazing company, we'll be glad to have you on board.

What you'll do

In this role, you’ll get to:

• Participate in the planning, execution and completion of projects, ensuring they are delivered on time and meet quality standards.

• Coordinate with the AR team and other stakeholders to gather key requirements, document these requirements, and discuss them with the Finance Transformation and IT teams.

• Discuss technical solutions and process design options to stakeholders and ensure AR team’s feedback is collected.

• Responsible for creating UAT scenarios and performing UAT testing to ensure minimal disruption in AR operations.

• Escalates project issues and risks appropriately to the AR Program Manager.

• Prepare project go-live checklists to ensure that AR SOPs, policies, and control narratives are updated.

• Ensure the project cutover runs smoothly and that any issues arising post-launch are resolved promptly.

• Support the AR team in the transition, implementation, and adaption to the new process until a stabilized state is achieved.

• Manage the day-to-day operational aspects of running multiple projects.

• Drive the standardization and process optimization to enhance business operational outcomes.

• Partner with internal stakeholders and managers to identify areas of opportunities to achieve optimized results for all teams.

• Coordinate with IT to drive resolutions on operational issues and pain points.

• Perform ad-hoc tasks and other related functions as required and instructed.