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Zendesk is seeking an Accounts Payable Intern for its Finance Shared Services team in Manila, offering a chance to start a finance career while earning hands-on experience. The intern will be responsible for tasks such as monitoring expense receipts, coordinating with stakeholders to facilitate check releases, and providing customer service for inquiries related to invoices in their system. Candidates should be currently enrolled in a BS Accountancy or related business course and be willing to complete at least 300 hours in the office, demonstrating strong communication and multitasking abilities. Zendesk promotes a hybrid work environment, requiring some in-office attendance while allowing remote work flexibility. The company is committed to diversity and inclusion, ensuring equal employment opportunities for all applicants.

Zendesk is seeking a RevOps Deal Support Sr. Specialist to enhance commercial success by driving deal velocity and ensuring compliance within a collaborative team. The role involves processing sales orders, providing guidance on contract compliance, and troubleshooting sales-related inquiries while collaborating with cross-functional teams. Ideal candidates should have 2-4 years of experience in sales operations, demonstrate proficiency in CRM tools like Salesforce, and possess strong organizational and communication skills. Preferred qualifications include experience with billing platforms and a background in B2B SaaS business models. The position offers a hybrid work model, allowing flexibility while requiring some in-office attendance, and Zendesk is committed to fostering diversity and inclusion in the workplace.

Zendesk is seeking a RevOps Deal Support Sr. Specialist to join their team, contributing to the company's commercial success by driving deal velocity and ensuring compliance in sales operations. The role involves processing sales orders, collaborating with various cross-functional teams, and providing expert guidance to the sales team on contract compliance and deal structures. Candidates should possess 2 to 4 years of relevant experience within the BPO, IT, or software industry, as well as proficiency in CRM tools, particularly Salesforce, and a strong attention to detail. Preferred qualifications include experience with billing platforms like Zuora and a background in B2B SaaS business models. The position allows for a hybrid work experience, blending in-office collaboration with remote flexibility, and Zendesk is committed to fostering a diverse and inclusive workplace.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work environments. The company operates globally, with hiring opportunities in any country where it has a legal entity, and conducts virtual interviews and onboarding. The position of EDO Manager for the Global App Commercial Desk, based in The Philippines, involves leading a team that supports enterprise sales teams and marketplace vendors. Key responsibilities include overseeing team performance, managing operational processes, and collaborating with various internal teams to enhance sales support. The role also emphasizes process improvement, training new team members, and providing key metrics to measure operational efficiency.

Atlassian offers flexible work arrangements, allowing employees to choose their work location, whether in the office, from home, or a combination of both. The company hires globally and conducts interviews and onboarding virtually, promoting a distributed-first culture. For a specific remote position, candidates must be located in the Philippines and work during APAC hours. The role involves preparing and filing tax returns, reconciling accounts, assisting with audit requests, and staying updated on tax legislation. Additionally, the responsibilities include collaborating with stakeholders, automating processes, and maintaining internal tax documentation.

Zendesk is seeking a Team Lead for RevOps Deal Support as part of their Finance Shared Services team, which will help enhance customer engagement and operational excellence. The role involves acting as the first line of defense for complex customer issues, managing critical support channels, providing training, and facilitating communication within the team. Key responsibilities include resolving high-level customer inquiries, overseeing ticket management processes, and ensuring timely escalations. Candidates must have at least five years of experience in revenue operations or customer support, along with strong problem-solving and communication skills. This position offers a hybrid work model and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

The job description outlines various responsibilities for a position that focuses on customer support and billing management within Zendesk. Key tasks include handling routine inquiries, manually triaging tickets, and providing feedback to enhance the Intelligent Triaging system. The role also involves processing Revenue Operations tickets accurately, reassigning tickets to appropriate teams, and escalating complex issues that require further review. Collaboration with stakeholders is essential to develop effective solutions, and performance metrics must be monitored to ensure compliance with Service Level Agreements. The role is hybrid, requiring partial in-office attendance, and Zendesk promotes a diverse and inclusive work environment.

Zendesk is seeking a motivated Digital Sales Representative to join a new team focused on enhancing customer experiences for their software products. The ideal candidate should possess a proven sales track record, preferably in the Software/SaaS sector, and will be responsible for managing inbound leads, resolving customer inquiries, and conducting product demonstrations. This position requires excellent communication skills, a passion for Zendesk technology, and the ability to thrive in a fast-paced environment. The role is hybrid, requiring in-office attendance three days a week for training and team collaboration. Zendesk promotes inclusivity in the workplace and is committed to providing reasonable accommodations for candidates with disabilities.

Zendesk is looking for a Sales Operations Analyst focused on partner success to enhance operational efficiency and drive business growth. The role requires collaboration with stakeholders, managing partner-related inquiries, and overseeing sales rebate claims while ensuring processes are efficient and up-to-date. Candidates should possess 1-3 years of experience in sales operations, strong organizational skills, and familiarity with tools like Salesforce and Excel. The position also offers a competitive salary, professional growth opportunities, and a hybrid work environment. Zendesk is committed to diversity and inclusion and encourages applicants from all backgrounds to apply.

Zendesk is seeking an Incident and Escalations Specialist to join their team in the Philippines, focusing on enhancing customer experience and ensuring effective incident resolution processes. The role involves managing complex service delivery issues, empowering customer advocates, and fostering collaboration with engineering and operational teams. Key responsibilities include developing training materials, documenting incident handling processes, and communicating risk assessments related to feature deployments. Ideal candidates should have a background in technical support, experience in incident management, and strong communication skills, while also being willing to work on-call and in shifting schedules. The position offers a hybrid work experience, combining in-office time with remote flexibility, and Zendesk promotes diversity and inclusivity in their hiring practices.

Atlassian offers flexible work options, allowing employees to choose between working in an office, from home, or a combination of both, facilitating personal and family commitments. The company is conducting virtual interviews and onboarding for positions, with an emphasis on remote work. Currently, two teams—Collections and Billing—are actively hiring for roles that require employees to be based in the Philippines and to work during EMEA business hours. Responsibilities include managing collections, monitoring accounts receivable, resolving billing disputes, and collaborating with sales teams on credit decisions. The position also involves supporting operational processes, analyzing team performance, and improving operational efficiency while adhering to departmental and company goals.