Latest Job Offers for the entire Marketplace from Pune
Add new offerCompany logo | Job Position | Location | Salary Range | Contract Type | Tags | Details |
---|---|---|---|---|---|---|
![]() |
Senior Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:Yes
Zendesk is looking for a Senior Software Engineer to join its Engineering & Integration Shared Services team, focusing on enhancing productivity through innovative software solutions. The responsibilities include designing and implementing standardized solutions, conducting testing and quality assurance, and participating in Agile Scrum processes. The ideal candidate should have over five years of experience in backend or integration engineering, with strong skills in Java, cloud technologies, and SaaS integration. Preferred qualifications include familiarity with low-code platforms, CI/CD processes, and AI advancements. The position is hybrid, requiring some office attendance in Karnataka or Maharashtra, and Zendesk emphasizes a commitment to diversity and inclusive workplace practices.
|
||||||
![]() |
IT Service Desk Specialist
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking an IT Service Desk Specialist to join their Global Service Desk team at their onsite office. The ideal candidate should be customer-focused, a problem solver, and able to work collaboratively in a diverse environment. Responsibilities include troubleshooting complex IT issues, managing service tickets, providing support for hardware and software, and ensuring smooth office operations. Candidates should have 2–3 years of IT support experience, proficiency in Mac and Windows platforms, and excellent communication skills. Zendesk values diversity, inclusion, and exceptional customer service, encouraging candidates who are passionate about technology and teamwork to apply.
|
||||||
![]() |
Senior Software Engineer (ROR + React)
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Engineer for their Apps & Extensibility team, requiring at least five years of experience in software development, particularly in Ruby on Rails and React, along with familiarity in JavaScript, TypeScript, and cloud technologies. The position is hybrid, necessitating three days in the office located in Pune, where collaboration with a diverse global engineering team takes place. Responsibilities include producing high-quality code, contributing to technical designs, mentoring junior team members, and improving operational practices. The role emphasizes a proactive approach to problem-solving, strong communications skills, and adherence to engineering best practices. As an equal opportunity employer, Zendesk promotes diversity and inclusion within their workforce while providing flexibility in work arrangements.
|
||||||
![]() |
Senior UI Engineer (QA)
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is hiring a Frontend QA Engineer for a hybrid role requiring three days of on-site work in Pune. The ideal candidate should have at least 6 years of industry experience, including 3+ years in QA with a strong focus on Cypress UI testing as well as proficiency in JavaScript and TypeScript. Key responsibilities involve developing UI test plans, collaborating with developers, maintaining testing frameworks, and managing CI/CD pipelines. Applicants should have a bachelor’s degree in a related field and excellent problem-solving skills, while familiarity with Agile methodologies and other testing frameworks is preferred. Zendesk emphasizes an inclusive workplace and is committed to diversity in hiring, and candidates must be located in Karnataka or Maharashtra to qualify.
|
||||||
![]() |
Sr Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Software Engineer for its Product Led Growth team, focusing on backend languages like Ruby or Java, and frontend technologies such as JavaScript and React.js. Responsibilities include collaborating with product managers, adhering to coding standards, ensuring code quality, participating in code reviews, and engaging in the entire software development lifecycle. Candidates should have 5-7 years of experience in relevant programming languages and technologies, along with knowledge of databases, CI/CD practices, API design, and customer service incident management. The position is hybrid, requiring some in-office attendance in Karnataka or Maharashtra, and emphasizes a team-oriented and learning-driven environment. Zendesk promotes diversity and inclusion and seeks to provide reasonable accommodations for applicants with disabilities.
|
||||||
![]() |
Software Engineer II
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Backend Software Engineer to join their Core Services Engineering team, focusing on improving the purchasing experience. The role involves collaborating with product managers, following design standards, ensuring code quality, and participating in code reviews. Candidates should have 2-4 years of experience in an object-oriented language, familiarity with databases, CI/CD systems, and a customer-first approach to service incident management. Bonus skills include experience with JavaScript and SaaS products. Zendesk fosters a hybrid working environment and values diversity and inclusion among its employees.
|
||||||
![]() |
Senior Product Manager - Employee Service
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Product Manager to lead its Product-Led Growth strategy for an Employee Services SaaS platform, focusing on user onboarding, activation, and self-service adoption. The role requires collaboration with various teams, including Engineering and UX, to develop and optimize user experiences that drive engagement and growth. Key responsibilities include defining PLG vision, analyzing user behavior metrics, and ensuring high usability standards. Candidates should have over five years of product management experience, particularly in B2B SaaS, along with a strong understanding of growth metrics and user lifecycle management. The position offers competitive compensation and the opportunity to impact user experience while working in a hybrid environment in Karnataka or Maharashtra.
|
||||||
![]() |
Staff Software Engineer - Data
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Staff Software Engineer to develop and enhance their real-time data ingestion platform, focusing on data quality and pipeline reliability while using technologies like Kafka and Snowflake. The role includes responsibilities such as designing and maintaining data systems, collaborating across teams, and ensuring observability and automated checks within the data pipelines. Candidates should possess strong programming skills, experience with distributed data systems, and knowledge of data quality concepts and SQL. The position involves a hybrid work environment, requiring attendance at the local office in Pune, Karnataka or Maharashtra. Zendesk is committed to diversity and inclusivity in its hiring practices, offering reasonable accommodations for applicants with disabilities.
|
||||||
![]() |
Senior Software Engineer - Data
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Software Engineer to enhance their real-time data ingestion platform, focusing on data quality, observability, and pipeline reliability. The role involves designing and maintaining scalable systems for moving data from Kafka to Snowflake using Snowpipe Streaming, in collaboration with various teams to ensure effective data flow. Candidates must have strong programming skills, particularly in Java, along with experience in distributed data systems and data quality tooling. The position requires a systems mindset, passion for building resilient platforms, and the ability to influence technical direction. Additionally, working from Karnataka or Maharashtra is mandatory, and the company promotes a hybrid work model to encourage collaboration and flexibility.
|
||||||
![]() |
Senior Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Software Engineer (Backend or Fullstack) to enhance its data customization capabilities for businesses using its flagship product, Zendesk Support, based in Pune, India, with a hybrid work model. The ideal candidate will have a strong background in scalable architectures, Ruby on Rails, relational databases, and modern web technologies, and will be responsible for designing, developing, and deploying high-quality software solutions. The role involves collaboration across teams, mentoring junior engineers, and ensuring the delivery of reliable and efficient systems while promoting engineering excellence. Candidates should possess at least six years of software development experience and strong problem-solving skills, with additional preferred qualifications in AI, JavaScript frameworks, and Kubernetes. Zendesk emphasizes a flexible work environment, opportunities for career growth, and a commitment to diversity and inclusion.
|
||||||
![]() |
Senior Program Manager - Product Development
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Program Manager for its Product Development team, focusing on enhancing customer and employee service solutions. The role involves leading cross-functional programs, collaborating with various teams, and ensuring effective communication and risk management across multiple initiatives. Key responsibilities include guiding quarterly planning, facilitating team meetings, tracking program risks, and maintaining positive working relationships. Candidates should have a background in software engineering management, experience with agile methodologies, and strong facilitation skills, particularly in multicultural environments. The position is hybrid, requiring some in-office attendance in Karnataka or Maharashtra while promoting flexible remote work.
|
||||||
![]() |
Product Manager
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Product Manager for its Packaging and Consumption team, specifically within the license and group management domain. The role involves making team management easier for administrators, integrating acquisitions, and driving product adoption while collaborating with a Pune-based scrum team and various stakeholders. Candidates should have at least two years of product management experience in a SaaS environment, excellent communication and collaboration skills, and a strong analytical background. This hybrid position requires in-office attendance part of the week and emphasizes connecting and learning within the team while allowing for remote work flexibility. Zendesk is committed to diversity and inclusion in the workplace and provides accommodations for individuals with disabilities during the application process.
|
||||||
![]() |
Senior Tax Analyst
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:Yes
Zendesk is hiring a Tax Specialist based in Pune, India, to handle direct and indirect tax reporting and compliance. The role involves preparing tax computations, ensuring timely tax payments, and supporting statutory audits. Candidates should have a relevant degree, preferably with CA or CPA certifications, and at least four years of experience in tax, ideally from a Big 4 firm or multinational company. Strong knowledge of Indian tax laws, proficiency in tax software, and excellent communication skills are essential for the position. The role supports a hybrid work model, requiring some office presence while offering flexibility to work remotely.
|
||||||
![]() |
Config BSA
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for an IT Business Systems Analyst, Configuration to join their expanding team in Pune, India, focusing on SaaS Finance tools. The candidate should have a strong background in SaaS configuration and business systems analysis, along with experience in agile methodologies and excellent communication skills. Key responsibilities include configuring and maintaining SaaS applications, resolving tickets, and gathering and documenting business requirements while facilitating cross-functional collaboration. The role emphasizes commitment to exceptional service, simplicity in solutions, and fostering an inclusive team environment. Zendesk promotes a hybrid work model, requiring some in-office attendance while encouraging flexibility for remote work.
|
||||||
![]() |
Engineer / QA
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking an IT Software Engineer in Pune, India, to enhance finance operations through technology solutions. The ideal candidate should have a robust technical background and experience with ERP solutions like NetSuite, as well as expertise in software development, testing automation, and agile methodologies. Responsibilities include transforming application stacks, designing integrations, implementing quality practices, and engaging in testing and agile ceremonies. Key attributes for success in this role include strong programming skills, problem-solving abilities, effective communication, and a collaborative mindset. Zendesk values diversity and inclusion, aiming to create a work environment where every team member can thrive both technically and personally.
|
||||||
![]() |
Business Systems Analyst
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking an IT Business Systems Analyst focused on finance value streams, particularly in record-to-report and source-to-pay processes, to join their team in Pune, India. The role involves analyzing and optimizing these financial processes, gathering and documenting requirements, and facilitating collaboration between finance and technical teams. Candidates should have at least six years of business systems analysis experience, familiarity with SaaS applications and finance ERP solutions, as well as Agile methodology experience. The position emphasizes strong communication skills, a collaborative mindset, and a commitment to Zendesk’s core values, including exceptional service and simplicity. Zendesk promotes a diverse and inclusive workplace, offering a hybrid work model and encouraging applicants to apply if they are located in Karnataka or Maharashtra.
|
||||||
![]() |
Business Systems Analyst
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking an IT Business Systems Analyst focused on finance operations in Pune, India, to enhance the integration of technology within the finance department. The candidate should have a solid background in business systems analysis with experience in SaaS tools, particularly in finance-related processes such as record-to-report and source-to-pay. Responsibilities include analyzing and optimizing value streams, documenting business requirements, facilitating collaboration between finance and technical teams, and participating in agile practices. The ideal candidate will possess strong communication, presentation, and problem-solving skills, along with a commitment to Zendesk's core values of exceptional service, simplicity, quality, and teamwork. This role offers a hybrid work experience and aligns with Zendesk's commitment to diversity and inclusion in the workplace.
|
||||||
![]() |
Product Manager
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for a Product Manager to oversee IT product delivery and strategic initiatives within the Finance domain at their Pune, India location. This role focuses on managing the product backlog for critical applications related to finance processes, ensuring alignment with business objectives while collaborating with various teams. The ideal candidate will have extensive product management experience in technology environments, particularly in financial systems and ERP replatforming initiatives. Responsibilities include defining product vision, enhancing user experience, tracking product performance, and maintaining stakeholder relationships. Zendesk promotes diversity and inclusion and offers a hybrid working experience, requiring attendance at local offices part of the week while allowing for remote work.
|
||||||
![]() |
Senior Software Engineer (Agent Workspace)
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for a Senior Frontend Software Engineer to enhance the features within its agent workspace and provide exceptional service to users. The ideal candidate should have over six years of experience in software development with expertise in JavaScript, TypeScript, and React, and be comfortable working across various codebases. Key responsibilities include leading innovation, problem-solving, and proactively contributing to high-quality software development, while also mentoring team members and participating in agile processes. The role is part of a new Product Development Center of Excellence in Pune, where early hires will help shape the culture and processes. The position requires a hybrid work model, with three days in the office, and supports Zendesk's commitment to diversity and inclusion in the workplace.
|
||||||
![]() |
Lead Business Systems Analyst
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Business Systems Analyst with expertise in Salesforce to work collaboratively with the Go-To-Market Operations and Professional Services teams. The role involves leading major projects on the Salesforce platform, including requirements gathering, solution design, and implementation of SaaS systems. Candidates should have at least 5 years of Salesforce analyst experience, Salesforce Administrator Certification, and a proven track record in enterprise-level solution implementation. Preferred qualifications include additional Salesforce certifications, experience with SaaS selling models, and familiarity with tools such as Jira and Zuora. The position offers a hybrid work model and is only open to candidates located in Karnataka or Maharashtra.
|
||||||
![]() |
Manager, IT Quality Assurance
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for a detail-oriented Manager of IT Quality Assurance with extensive experience in quality assurance methodologies, focusing on production control and environment change management. The role involves developing a quality center of excellence, overseeing testing strategies, guiding automated testing development, and driving quality process improvements while collaborating with cross-functional teams. Candidates should have a Bachelor's degree, 8+ years of relevant experience, and proficiency in programming languages and automation tools. Strong analytical, communication, leadership, and mentorship skills are essential, along with an adaptability to new technologies and processes. The position is hybrid, requiring partial in-office attendance, and Zendesk emphasizes diversity, equity, and inclusion in its hiring practices.
|
||||||
![]() |
Senior Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Software Engineer to join its Agent Workspace Messaging team, focused on enhancing customer support experiences through innovative messaging technology. This hybrid role involves working on a next-generation messaging platform, collaborating with various teams, and supporting the development and scalability of the backend systems. Candidates should have over four years of experience with web technologies, a strong understanding of data structures, and a background in distributed systems. The role also emphasizes mentoring junior engineers and fostering effective communication across teams. Zendesk values diversity and encourages applicants from various backgrounds while requiring potential employees to be located in Maharashtra or Karnataka.
|
||||||
![]() |
Senior Software Engineer (Fullstack)
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Software Engineer for its Core Services Packaging and Consumption team, focusing on enhancing the purchasing and usage reporting experience. The role involves collaborating with product management and engineers, ensuring code quality, and adhering to best practices while participating in all phases of the software development lifecycle. Candidates should have over four years of experience in Ruby, three years in JavaScript and React, and familiarity with various tools and databases, as well as a customer-first mindset. Bonus skills include experience with SaaS products and the AWS stack. The position allows for a hybrid work arrangement, combining in-office collaboration with remote flexibility, and Zendesk promotes a diverse and inclusive work environment.
|
||||||
![]() |
Workplace Experience Coordinator
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Workplace Experience Coordinator to enhance workplace environments and boost employee engagement in their Pune, India office. This role involves implementing innovative initiatives, supporting operational excellence, and fostering collaboration and inclusivity, while reporting to the Workplace Experience Manager. Key responsibilities include managing the ticketing system, ensuring a positive office experience, coordinating with vendors, and overseeing cleanliness and safety protocols. Candidates should possess a diploma in a related field and have 2-4 years of experience in office coordination or event management, along with strong organizational and problem-solving skills. Zendesk values diversity and inclusion, offering a hybrid work model that blends in-office collaboration with remote flexibility.
|
||||||
![]() |
Sr Staff Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Staff Software Engineer to contribute to the development of innovative Employee Service products, focusing on enhancing the self-service onboarding experience. The role involves defining technical foundations, leading system design, and improving existing architectures to ensure a scalable and efficient user experience. The ideal candidate will have extensive experience with Ruby on Rails and various frontend frameworks, along with skills in API design, event-driven architectures, and mentoring team members. Responsibilities include collaborating with cross-functional teams, participating in code reviews, and delivering high-quality software solutions while maintaining engineering standards. The position offers a hybrid work culture, emphasizing flexibility and professional growth through mentorship and leadership opportunities.
|
||||||
![]() |
Systems and Technology Administrator
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
The Systems and Technology Administrator role at Zendesk involves managing technology for access control, CCTV, and related systems, while supporting various internal stakeholders and reports to the Systems and Technology Lead. Responsibilities include troubleshooting system issues, maintaining records, assisting with security equipment layout for new projects, and collaborating with Workplace Experience and IT teams. Candidates should possess 2-4 years of experience in physical security systems, basic networking knowledge, and strong communication skills, with preferred qualifications including certifications in specific systems and prior technician experience. The position is hybrid, requiring some in-office attendance while allowing flexibility for remote work. Zendesk emphasizes a commitment to diversity, equity, and inclusion in its hiring practices.
|
||||||
![]() |
Compliance Program Manager - India
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk seeks a Compliance Manager/Program Manager to oversee the development and maintenance of its compliance program in India, ensuring adherence to local regulations and global standards. This role, based in Pune, involves serving as the primary compliance representative, coordinating across various departments, and fostering a culture of integrity within the organization. Key responsibilities include leading compliance initiatives, facilitating investigations, and monitoring local compliance risks while actively engaging with Indian regulators. Candidates should have a relevant degree, significant experience in compliance or regulatory affairs, strong analytical skills, and the ability to manage multiple projects. Zendesk promotes a hybrid working model, emphasizing collaboration and flexibility, while also prioritizing diversity and inclusion in its hiring processes.
|
||||||
![]() |
Software Engineer II
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for a seasoned Software Engineer to join its Apps & Extensibility team, requiring relocation to Pune and a hybrid work model of three days in the office. Candidates should have at least three years of software development experience, particularly with Ruby on Rails and React, along with strong skills in JavaScript, TypeScript, and cloud technology. The role involves producing high-quality reusable code, contributing to solution designs, and collaborating with various teams throughout the software lifecycle. Zendesk emphasizes a fulfilling and inclusive culture, offering a flexible work environment to foster connection and collaboration. The company is committed to diversity and equal opportunity, ensuring hiring practices are inclusive of all backgrounds and abilities.
|
||||||
![]() |
Senior Software Engineer (Full-stack with JS/TS)
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for a skilled software engineer to enhance customer experiences through their innovative products, which support over 170,000 global brands. The position is hybrid, requiring three days of in-office work in Pune, India, and emphasizes collaboration within a diverse, high-performing team. Candidates should have at least six years of commercial software experience, with strong knowledge of frontend development using JavaScript and React, as well as backend skills in Typescript, NodeJS, Java, or Golang. The role involves designing and implementing customer-facing software, ensuring quality delivery, and mentoring others in the team. Individuals will have an opportunity to contribute to the establishment of Zendesk's new Product Development Center of Excellence, shaping its culture and success.
|
||||||
![]() |
Senior Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for a Frontend Senior Software Engineer to enhance and develop applications for its App Marketplace, playing a key role in delivering exceptional service to users. The ideal candidate should have over six years of software engineering experience, including four years of expertise in JavaScript/TypeScript and React, as well as strong problem-solving and communication skills. Daily responsibilities include driving innovation, mentoring team members, contributing to software development processes, and maintaining clear technical documentation. The position is part of Zendesk's new Product Development Center of Excellence in Pune, which offers a hybrid work model requiring three days in the office and presents opportunities to shape the company's culture and processes. Zendesk values diversity and provides equal employment opportunities while ensuring reasonable accommodations are available for individuals with disabilities.
|
||||||
![]() |
Senior Business Systems Analyst, Collaboration Tools
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Business Systems Analyst to optimize Slack Enterprise Grid and other collaboration tools to enhance productivity across their organization. The role involves leading strategy development, improving workflows, managing change initiatives, and ensuring compliance with data and security policies, while collaborating with IT and security teams. Key responsibilities include developing governance frameworks, facilitating user adoption, analyzing tool usage, and defining key performance indicators (KPIs) to measure the impact of collaboration tools. The candidate should have over six years of relevant experience, particularly with Slack, project management software, and software license management, alongside strong analytical, communication, and collaboration skills. Zendesk promotes a hybrid work model and values diversity, equity, and inclusion in its hiring process.
|
||||||
![]() |
Staff Software Engineer - Ruby on Rails
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
The company is looking for an experienced Staff Engineer to join their Apps & Extensibility team based in Pune, in a hybrid role that requires three days of on-site work. Candidates should have at least seven years of software development experience, particularly with Ruby on Rails, JavaScript, TypeScript, and cloud technologies. The role involves producing high-quality code, leading technical designs, mentoring team members, and collaborating with various stakeholders across the software development lifecycle. The organization prioritizes best engineering practices and aims to ensure customer satisfaction while fostering a diverse and inclusive work environment. Additionally, Zendesk supports flexibility in work arrangements and aims to create a fulfilling experience for its employees.
|
||||||
![]() |
Sr. Manager, Cyber Defense Fusion Center
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Manager to lead its Cyber Defense Fusion Center operations, focusing on implementing a follow-the-sun model for cyber defense in the APAC region. This leadership role involves enhancing security posture, ensuring effective incident response across time zones, and collaborating with diverse teams to integrate security throughout the development lifecycle. Candidates should have over 10 years of experience in cybersecurity management and expertise in cloud security solutions, alongside strong leadership and communication skills. The position is hybrid, requiring three days on-site in Pune and includes relocation for eligible candidates. As part of Zendesk's early-stage Product Development Center of Excellence in Pune, this role provides a unique opportunity to shape the culture and success of the center.
|
||||||
![]() |
Senior Data Platform Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Data Platform Engineer to join its Enterprise Data & Analytics (EDA) team, focusing on building and maintaining the Zendesk Data Platform. The role involves designing scalable data infrastructure, managing ETL integrations, and implementing CI/CD pipelines using DevOps tools. Candidates should have 4+ years of data engineering experience, proficiency with cloud databases like Snowflake, and familiarity with programming in Python. Collaboration with team members to enhance data pipelines and resolve production issues is crucial, alongside ensuring data accuracy and governance. The position is hybrid, requiring in-office attendance part of the week in Karnataka or Maharashtra, and Zendesk values diversity and inclusion in its hiring practices.
|
||||||
![]() |
Staff Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Staff Software Engineer to join their Agent Workspace Messaging team, focusing on enhancing customer support experiences through advanced messaging technology. The role involves leading development initiatives, collaborating with cross-functional teams, and solving complex architectural challenges within large-scale distributed systems that handle millions of conversations daily. Candidates should have over eight years of experience in software engineering, proficiency in major programming languages, and a solid background in building distributed systems, particularly in a SaaS environment. The position is hybrid, requiring three days of in-office work in Pune, and emphasizes the importance of mentoring other engineers and contributing to a strong engineering culture. Zendesk promotes diversity, equity, and inclusion within the workplace and encourages applicants from various backgrounds.
|
||||||
![]() |
Senior Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk's Online Business team is seeking a Senior Software Engineer to enhance the purchasing experience by making it more consistent and intuitive. The role involves solving complex problems independently and collaboratively, maintaining the team's frameworks and tools, and developing architectural improvements. Candidates should have over six years of frontend software development experience, with expertise in JavaScript, React, and various related technologies. This hybrid position requires three days of in-office work in Pune and emphasizes mentorship, collaboration, and adapting to rapid changes. Zendesk values diversity and inclusion, offering flexible work arrangements while ensuring commitment to delivering stable and reliable software solutions.
|
||||||
![]() |
Staff Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk aims to enhance the customer experience with its products, serving over 170,000 global brands. The organization is seeking a hybrid role, requiring three days in the office and relocation to Pune, where candidates will work on high-scale, data-intensive integrations alongside a diverse global engineering team. Responsibilities include designing and implementing customer-facing software, ensuring long-term solution viability, managing time effectively, and mentoring junior engineers. The ideal candidate should have at least 8 years of software engineering experience, particularly in frontend development with JavaScript/TypeScript and experience with integrations in popular SaaS product environments. Zendesk emphasizes its commitment to diversity, equity, and inclusion in its hiring practices and work culture.
|
||||||
![]() |
Sr. Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for a Senior Software Engineer to join their Engineering & Integration Shared Services team, focusing on enhancing productivity and efficiency through innovative software solutions. The responsibilities of this role include designing and implementing standard solutions, conducting quality assurance testing, participating in Agile Scrum practices, and exploring AI-driven innovations. Candidates should have over five years of experience in backend or integration engineering, strong proficiency in Java, and skills in API design and SaaS integration. Preferred qualifications include familiarity with low-code platforms, CI/CD pipelines, and cloud-based technologies, alongside a collaborative and communicative approach. This position offers a hybrid work experience, requiring some in-office presence while promoting flexibility and inclusivity in the workplace.
|
||||||
![]() |
Senior Software Engineer (Product Security)
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Software Engineer to join its Product Security team, which focuses on creating tools to detect and prevent vulnerabilities in their software. The role includes automating security processes, integrating security tools into CI/CD pipelines, and collaborating with engineering teams to enhance security understanding. Candidates should have experience in backend or full-stack development, knowledge of web application development (preferably in Ruby), and strong communication skills. Ideal applicants are team-oriented and have experience with agile processes, while familiarity with application security and AWS is a plus. Zendesk promotes a hybrid work environment and encourages career development while maintaining a commitment to diversity and inclusion in the workplace.
|
||||||
![]() |
Senior Software Engineer (Scala)
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a Senior Software Engineer - Backend to join the Core Services Packaging and Consumption team, focusing on enhancing feature adoption for customers. The role requires strong proficiency in backend languages like Scala or Java, with experience in Rails Framework being an advantage. Key responsibilities include collaborating with product management and engineers, ensuring code quality, participating in code reviews, and contributing to service design. Candidates should have over four years of experience in object-oriented languages, familiarity with databases, and a customer-first mindset, along with various technical skills including CI/CD and API design. Zendesk promotes a hybrid work environment and is committed to diversity and inclusion in the workplace.
|
||||||
![]() |
Senior Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is looking for a Senior Engineer experienced in Kubernetes, AWS, and programming languages like GoLang and Ruby to enhance its platform infrastructure. The role involves automating deployment and management processes, contributing to open-source projects, and maintaining infrastructure pipelines, while ensuring system reliability and security. Candidates should have either a Master’s degree with some experience or a Bachelor’s degree with at least three years in a relevant role, along with moderate experience in Kubernetes and AWS services. A hybrid work model is adopted, requiring attendance at the local office part of the week, and Zendesk emphasizes diversity and inclusion in its hiring practices. Interested individuals must reside in Karnataka or Maharashtra to be considered for this position.
|
||||||
![]() |
Senior Software Engineer
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking an experienced software engineer for a hybrid role that requires three days of in-office work in Pune. The ideal candidate should be skilled in JavaScript and comfortable with frontend technologies, while also having knowledge of backend architecture. The position involves designing and maintaining reactive microservices and APIs, and collaborating with various teams to enhance user experiences. Candidates should have 4 to 6 years of professional experience in software development, specifically in backend development, and familiarity with modern software practices such as CI/CD and API design. Zendesk emphasizes inclusivity and diversity in the workplace and requires potential hires to be located in Karnataka or Maharashtra.
|
||||||
![]() |
Software Engineer II
Zendesk
|
Pune , India | Not specified | Full time | - - - | |
Category:Unknown
Is remote?:No
Zendesk is seeking a candidate for a hybrid role that combines remote and on-site work, requiring three days in the office in Pune, India. The role involves working within a high-performing team to develop high-scale, data-intensive integrations for their SaaS products, utilizing technologies such as Golang and JavaScript, with a focus on quality and effective communication. Candidates should have at least two years of software engineering experience, including proficiency in Golang and frontend development with React. The position also involves building integrations with popular SaaS platforms and requires familiarity with various technologies used in Zendesk's tech stack, such as AWS and Kubernetes. Zendesk promotes a diverse and inclusive workplace and is committed to providing reasonable accommodations for individuals with disabilities.
|
||||||