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SMB Solution Sales Executives help SMB customers succeed in their Atlassian cloud journey by focusing on Jira Service Management and acting as champions who provide feedback to product and engineering, while coordinating with Product specialists and Marketing. They work at scale, are customer-focused and creative, and understand the customer buyer journey to identify ways to optimize the Atlassian Sales Model. They follow up on qualified inbound leads (MQLs, trial signups, demo requests) for Jira Service Management and drive outbound prospecting to generate net-new and expansion pipeline. They demonstrate the value of Jira Service Management, identify opportunities to land new customers and upsell existing customers, and qualify needs in a consultative sales motion while helping customers build compelling business cases to show ROI. They develop and execute territory/account plans to meet or exceed quota and stay updated on industry trends, market dynamics, and competitor activity in the service management space.

At Atlassian, employees can work in-office, remotely, or in a hybrid setup, and the company hires globally to support personal priorities. Atlassian’s products—Jira Software, Confluence, and Jira Service Management—help teams organize work, with a client base that includes Fortune 500 companies and organizations like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role owns 45–75 accounts with 200–10,000 seats and a $2–4M annual quota, leading cross-functional deal teams to drive net new growth and expansion. Responsibilities include building executive relationships, applying MEDDPICC to qualify and win complex opportunities, closing multithreaded, multi-solution deals, negotiating contracts, and maintaining a healthy pipeline with accurate forecasting. The role requires collaboration with channel, marketing, product, and customer success to maximize customer satisfaction, advocacy, and feedback, while staying current on industry trends and occasionally traveling for meetings and events.

SMB Solution Sales Executives help customers succeed in their Atlassian cloud journey, focusing on Jira Service Management as the main vehicle and acting as champions who feed feedback to product and engineering while coordinating with Product Specialists and Marketing. They work at scale, organizing resources to meet SMB needs and understanding the customer buyer journey to optimize the Atlassian Sales Model. They follow up on qualified inbound leads (MQLs, trial signups, demo requests) for Jira Service Management and drive outbound prospecting to generate new and expansion pipelines. They demonstrate the value of Jira Service Management, identifying opportunities to land new customers and upsell existing ones to drive revenue growth and maximize customer value, in a consultative sales motion that qualifies needs and pain points for service management use cases. They develop and execute territory/account plans to meet or exceed quota and stay updated on industry trends, market dynamics, and competitor activity in the service management space.

Atlassian supports flexible work arrangements—employees can work in an office, from home, or a mix, and the company hires in any country where it has a legal entity. LATAM SMB Account Executives guide customers through Atlassian's cloud journey, acting as the main contact for designated accounts, reporting to the Sales Manager and working remotely with a focus on serving up to 30,000 SMB customers. The role emphasizes building a scalable growth engine and a customer-centric, collaborative approach, with an expectation of adapting to change and valuing teamwork over lone-wolf mindsets. Key responsibilities include owning the full sales cycle from prospecting to closing, handling inbound leads and outbound prospecting, using consultative selling, developing territory plans, collaborating cross-functionally, guiding pricing and licensing decisions, delivering forecasts, and advocating for customers to Product and Engineering. The position also requires staying informed on industry trends and competitor activity, particularly within the US market.

Atlassian supports flexible work locations and hires in any country where it has a legal entity. DX is headquartered in Salt Lake City, is one of the fastest-growing SaaS companies, helps engineering leaders build high-performing teams, and uses millions of daily data points to power productivity insights for clients like Pinterest, GitHub, BNY, and Xero, having tripled ARR before its acquisition. DX recently closed on its acquisition by Atlassian, and joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX’s core value is individual mastery—the belief that those who master their craft will thrive and be well rewarded, even though outcomes can be outside of control. The role involves prospecting, qualifying, and closing net-new logos and strategic expansion, owning the full sales cycle, running POCs and demos, building a disciplined pipeline with accurate forecasting, guiding buyers through complex evaluations, feeding market insights back into product and GTM, and staying current on industry trends and the product roadmap.

Zendesk is hiring a Technical Sales Engineer to join the engineering presales team, focusing on coding, API integrations, and production-ready POCs to demonstrate the platform’s AI capabilities to customers. Responsibilities include delivering customized POCs and demos, building and maintaining API integrations across complex client stacks, supporting deep technical validations, and helping scale internal tooling and automation templates for the field team, while staying current on AI trends like LLMs and autonomous workflows. Required qualifications include a bachelor’s in a technical field, 2–4 years in a technical client-facing role or hands-on software development, proficiency with JavaScript, Python, Node.js, and REST/SOAP APIs, and willingness to travel ~30%. Preferred qualifications include familiarity with enterprise software infrastructure and cloud ecosystems (AWS/GCP/Azure), experience presenting to technical and non-technical audiences, and a portfolio of personal projects or GitHub contributions. Compensation includes US OTE of $188k–$282k with an 80/20 base/commission split, a hybrid work model with in-office requirements, and Zendesk’s commitment to equal opportunity and accommodations, including AI-based screening where applicable.

SMB Solution Sales Executives focus on helping SMB customers succeed in their Atlassian cloud journey by showing how Jira Service Management can meet their goals, acting as customer champions, feeding feedback to product/engineering, and coordinating with Product specialists and Marketing. They operate at scale with a customer-focused, creative mindset, thinking strategically to organize resources and understand the buyer journey in order to optimize the Atlassian Sales Model. Their activities include following up on qualified inbound leads (MQLs, trial signups, demo requests) for JSM and driving outbound prospecting to generate net-new and expansion pipeline. They demonstrate JSM value, identify opportunities to land new customers and upsell existing ones, and assist customers in building a compelling business case to show the ROI of Atlassian products and services. They develop and execute territory/account plans to meet or exceed quota and stay updated on industry trends, market dynamics, and competitor activities in the service management space.

SMB Solution Sales Executives help SMB customers succeed in their Atlassian cloud journey, focusing on Jira Service Management and serving as champions who relay feedback to product/engineering and collaborate with Product specialists and Marketing. They are customer-focused and creative, able to think at scale, organize resources, understand the customer buyer journey, and identify ways to optimize the Atlassian Sales Model. Their responsibilities include following up on qualified inbound leads (MQLs, trial signups, demo requests) and driving outbound prospecting to generate new and expansion pipelines. They demonstrate the value of Jira Service Management, seek opportunities to land new customers and upsell existing ones, qualify needs in a consultative sales motion, and help customers build compelling business cases showing ROI. They develop and execute territory/account plans to meet or exceed quota and stay updated on industry trends, market dynamics, and competitors in the service management space.

Atlassian offers flexible work options, letting employees choose office, home, or a hybrid setup to better support family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. Atlassian is investing to develop its largest, most strategic customers and partners with 82% of the Fortune 500, including teams at IBM, Tesla, Dish, and Lufthansa. The Account Management team focuses on deepening customer relationships, solving their complex challenges, driving retention, and accelerating expansion across Atlassian’s solutions, in collaboration with the Global Sales Team. Key responsibilities include accelerating revenue growth through expansion with existing customers, managing high-value renewals and cross-sell/up-sell opportunities, increasing product awareness, leading end-to-end sales cycles, and maintaining product knowledge, forecasting, and documentation.

Miro’s AMER Customer Support team, centered in Austin with a hybrid model (two days per week in the Austin hub), aims to solve customer problems quickly with empathy while supporting the Americas across time zones. As Manager, Customer Support AMER, you’ll lead the regional team (Tier 2 reps and Tier 3 technical support) and oversee Tier 1 outsourced support for AMER time zones, reporting to the Global Head of Customer Support and collaborating with EMEA and JPAC leaders. Key responsibilities include coaching and developing the team, driving performance against CSAT, QA, SLA, and AHT, managing escalations, and partnering with Customer Success, Sales, and Professional Services on strategic accounts while aligning with the Tier 4 escalation/incident response team on complex cases. Requirements include 5+ years in customer-facing SaaS roles, 2+ years of people management (5–15 direct reports), experience with outsourced/BPO support, a strong data-driven mindset, coaching ability, servant leadership, cross-functional collaboration, and language skills such as Portuguese or Spanish (a plus). The role offers a benefits package including equity, wellbeing perks, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture, with location-specific details available on Miro’s Global Benefits board.

The Austin hub role is part of Miro’s Workplace Operations, designed to implement policies and create a safe, welcoming, world-class hub experience within the Integrated Workplace Excellence framework. Miro is seeking a passionate, people-first Workplace Coordinator to be the front-of-house face of the Austin hub, with growth potential across operations, vendor management, and events, backed by a global team. Key duties include welcoming employees and guests, managing visitor flow and venue readiness, coordinating space, supplies, and building maintenance, supporting onboarding and events, and acting as the on-site anchor for the North America remote service desk while coordinating vendors end-to-end. Requirements include 2+ years in workplace operations or related fields, a strong hospitality mindset, excellent organizational and communication skills, proactivity, ability to thrive in a fast-paced environment, and full-time on-site availability in Austin five days a week with familiarity with workplace tools and AI-enabled productivity. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro highlighting its diverse, inclusive culture and global presence across multiple hubs.

The role is Manager, Customer Support AMER at Miro, leading the regional Tier 2 and Tier 3 team based primarily in Austin and overseeing Tier 1 outsourced support for AMER time zones as part of the Global Support Leadership team. You’ll lead and develop a mixed team, run regular 1:1s, coaching, and ticket QA, and drive regional performance on CSAT, QA scores, SLA adherence, AHT, and backlog, while confidently handling escalations. You’ll partner with Customer Success, Sales, and Professional Services on strategic accounts, work with Tier 4 escalations for complex issues, and collaborate cross-functionally with Support Excellence, Product, and Engineering to improve the customer experience and support delivery. Requirements include 5+ years in customer-facing tech roles (ideally SaaS), 2+ years of people management (5-15 ICs), experience with outsourced/BPO teams, strong data-driven decision-making and coaching skills, servant leadership, cross-functional collaboration, ability to manage multiple priorities, and proficiency in Portuguese (Brazilian) or Spanish is a plus; the role is based in Austin with a hybrid schedule (2 days/week in the hub). Benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, plus a culture focused on belonging, collaboration, and a mission to empower teams to create the next big thing; the posting also notes a recruitment privacy policy.

The company is seeking an enthusiastic, people-first Workplace Coordinator to be the face of Miro’s Austin hub, with opportunities for growth into broader operations, vendor management, and events supported by a global team. You’ll own the front-of-house and visitor management, ensure space readiness and daily presentation standards, coordinate supplies and maintenance, support employee experiences and onboarding, and anchor the North America remote service desk on-site. Requirements include a minimum of 2 years in workplace operations, hospitality, office coordination, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, proactive problem-solving, and full-time on-site availability in Austin, five days a week. Competencies include experience with workplace management tools, vendor coordination, events/visitor experience, AI fluency, and soft skills such as hospitality presence, adaptability, growth orientation, ownership, and curiosity. The offer includes benefits like equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific details available, and Miro emphasizes diversity, inclusion, and a mission to empower teams.

The Manager, Customer Support AMER will lead the regional team (Tier 2 and Tier 3) based mainly in Austin while overseeing Tier 1 outsourced support for AMER time zones, and will be part of the Global Support Leadership team collaborating with EMEA and JPAC. Responsibilities include developing a mixed team, conducting regular 1:1s and coaching, performing ticket QA, and driving regional performance against targets like CSAT, QA scores, SLA adherence, AHT, and backlog health. The role also involves handling escalations, supporting top customer cases, partnering with Customer Success, Sales, and Professional Services on strategic accounts, coordinating with Tier 4 for complex incidents, and working with Product and Engineering to drive continuous improvement. Requirements are 5+ years in customer-facing tech roles (ideally SaaS), 2+ years of people management (5-15 direct reports), experience with outsourced/BPO support, strong data-driven decision making, excellent coaching and servant leadership, cross-functional collaboration, and multilingual skills (Portuguese/Spanish a plus). Perks include global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend), a hybrid Austin-based model, and a culture focused on belonging and collaboration as Miro scales to serve 100M+ users across 1,600+ employees.

The Operations function within the Workplace department uses a data-driven approach to design policies that underpin a safe, secure, world-class hub experience as part of Miro’s Integrated Workplace Excellence framework. The Austin hub is a key US site, and this role will be its face, focusing on hospitality and a warm, welcoming office experience with growth opportunities across operations, vendor management, and events, supported by a global team. You will be the front-of-house ambassador, handling visitor management, space readiness, hospitality setup, and daily presentation; coordinate supplies and maintenance; support onboarding, internal events, and workplace communications; and serve as the on-site anchor for the North America remote service desk with Jira ticket triage. Requirements include at least 2 years in workplace operations, hospitality, or a customer-facing role; a natural hospitality mindset; strong organizational and communication skills; a proactive, solutions-focused approach; and full-time on-site availability in Austin, five days a week. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details available; Miro emphasizes diversity, inclusion, and belonging and provides information about life at Miro and the recruitment privacy policy.

The Manager, Customer Support AMER at Miro leads a mixed team of Tier 2 Customer Support Representatives and Tier 3 Technical Support Engineers based primarily in Austin, with oversight of Tier 1 outsourced support for AMER time zones and a seat on the Global Support Leadership team. You’ll drive regional performance, conducting regular 1:1s and coaching, performing ticket QA, and ensuring targets for CSAT, QA scores, SLA adherence, AHT, and backlog are met, while handling escalations and coordinating with strategic accounts alongside Customer Success, Sales, and Professional Services. You’ll collaborate with the Tier 4 escalation and incident response team to define escalation paths, work cross-functionally with Support Excellence, Product, and Engineering, and lead initiatives to improve support delivery and customer experience. Requirements include 5+ years in customer-facing tech roles (preferably SaaS), 2+ years of people management (5-15 direct/indirect reports), experience with outsourced/BPO teams, a strong data-driven mindset, excellent coaching and servant leadership, cross-functional collaboration, prioritization skills, and Portuguese or Spanish language skills a plus. The role offers benefits such as equity, wellbeing, WFH equipment allowance, and an L&D stipend, within Miro’s diverse, inclusive culture and a global, hybrid Austin-based hub life, aligned with Miro’s mission and recruitment privacy policy.

The Austin-based Workplace Coordinator role sits in Miro’s Workplace Operations team and aims to deliver hospitality-forward, data-driven services that support the Integrated Workplace Excellence framework. The role is the face of the Austin hub, responsible for front-of-house duties such as visitor management, space readiness, hospitality setup, onboarding tours, events, and internal communications, as well as behind-the-scenes tasks like supplies, maintenance coordination, and building management liaison, plus serving as the North America remote service desk anchor and triaging Jira tickets. You’ll coordinate vendors and contractors end-to-end, uphold office policies and standards, and gradually take on broader responsibilities across operations, vendor management, and events, with support from a global team. Requirements include a minimum of 2 years' experience in workplace operations, hospitality, or customer-facing roles; a strong hospitality mindset, organizational and communication skills; a proactive, adaptable approach, and full-time on-site availability in Austin five days a week. Benefits include equity, wellbeing support, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations, as Miro emphasizes belonging, diversity, and inclusion in its mission.

Miro is seeking a Manager, Customer Support AMER who will lead a mixed Tier 2/3 team and oversee Tier 1 outsourced AMER support, based primarily in Austin with a hybrid 2-days-a-week-in-the-hub model. As a core member of the Global Support Leadership team, you’ll collaborate with peers across EMEA and JPAC, the Support Excellence group, and other functions to align on delivery and customer outcomes. You’ll coach and develop your team, drive regional performance against CSAT, QA, SLA, AHT, and backlog targets, handle escalations, and coordinate with Customer Success, Sales, and Professional Services on strategic accounts, plus work with Tier 4 escalations and Product/Engineering to improve processes. Requirements include 5+ years in customer-facing tech roles (SaaS preferred), 2+ years of people management leading 5–15 staff, experience with outsourced/BPO support, strong data-driven decision making, coaching, servant leadership, and cross-functional collaboration; multilingual Portuguese/Spanish (C1/C2) is a plus. Benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture; recruitment privacy policy applies and location-specific benefits may vary.

The posting is for a Workplace Coordinator in Miro’s Austin hub, within the Workplace department’s Operations function, aimed at delivering excellent services and contributing to the Integrated Workplace Excellence framework. The role is the face of the Austin hub, combining warm front-of-house hospitality with responsibilities for space readiness, daily presentation standards, supplies, maintenance, and building management liaison. It also covers employee experience touchpoints, onboarding tours, events, and serving as the on-site anchor for the North America remote service desk, including triaging Jira tickets and keeping staff informed, while coordinating vendors end-to-end and supporting policy evolution for the hub. Requirements include at least 2 years in workplace operations, hospitality, or a customer-facing role, a proactive, people-first mindset, strong organizational and communication skills, and full-time on-site availability in Austin five days a week, plus experience with workplace tools, vendor coordination, events, and AI fluency is a plus. The company emphasizes a global, collaborative culture with opportunities for growth, a supportive benefits package, and a commitment to diversity and belonging as part of Miro’s mission to empower teams to create the next big thing.

Miro's Customer Support team aims to help customers quickly solve problems with empathy and enterprise-grade support, with the AMER team centered in Austin and collaborating across global hubs in EMEA and JPAC. As Manager, Customer Support AMER, you’ll lead the Austin-based Tier 2/3 team and oversee Tier 1 outsourced delivery for AMER time zones, reporting to the Global Head of Customer Support and working with cross-functional peers. You will coach and develop a mixed team, drive regional performance against CSAT, QA, SLA, and AHT targets, manage escalations, and coordinate with Sales, Customer Success, Professional Services, and Tier 4 incident response for complex issues while aligning with Product and Engineering. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management, experience with outsourced or BPO teams, strong analytics and coaching skills, servant leadership, cross-functional collaboration, and language skills in Brazilian Portuguese or Spanish a plus. The role offers global benefits such as equity, wellbeing, a work-from-home equipment allowance, and an Learning & Development stipend, within a diverse, inclusive culture aligned to Miro's mission to empower teams to create the next big thing.

The Austin-based Workplace Coordinator role is part of Miro's Operations under the Workplace department, aimed at delivering hospitality-driven, policy-backed front-of-house and hub experience as part of the Integrated Workplace Excellence framework. The ideal candidate has at least 2 years in workplace operations, hospitality, or a customer-facing role, with a natural hospitality mindset, strong organizational and communication skills, and a proactive, adaptable approach, and must be on-site in Austin five days a week. Key responsibilities include welcoming visitors, managing front-of-house operations, space readiness, supplies and maintenance coordination, onboarding tours and events support, and acting as the on-site anchor for the North America remote service desk while coordinating vendors end-to-end. The role offers growth into broader operations, vendor management, and events with support from a global team across Amsterdam, Berlin, London, Yerevan, and beyond. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific variations, and the company emphasizes diversity, inclusion, and a Recruitment Privacy Policy for applicants.

As Manager, Customer Support AMER, you’ll lead a mixed team of Customer Support Representatives (Tier 2) and Technical Support Engineers (Tier 3) based primarily in Austin and oversee delivery of Tier 1 outsourced support for AMER time zones, operating in a hybrid model with a baseline of two days per week in the Austin hub; you’ll report to the Global Head of Customer Support and collaborate with EMEA and JPAC and the Support Excellence team. You’ll lead with empathy, drive regional performance against CSAT, QA scores, SLA adherence, AHT, and backlog targets, and handle escalations for the toughest cases while partnering with Customer Success, Sales, and Professional Services on strategic accounts. You’ll partner with Tier 4 incident response to define clear escalation paths, align cross-functionally with Product and Engineering, and contribute to global leadership with an AMER perspective. What you’ll need: 5+ years in customer-facing tech roles, 2+ years managing teams of 5-15, experience with outsourced/BPO support is a plus, strong analytical, coaching, and servant leadership skills, ability to manage multiple priorities, and high proficiency in Brazilian Portuguese or Spanish (C1/C2) is a plus. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a diverse, inclusive culture focused on belonging and collaboration across Miro’s worldwide hubs.

Miro is seeking a Workplace Coordinator to be the face of its Austin hub, combining a hospitality mindset with a data-driven operations approach to deliver a world-class office experience. The role covers front-of-house duties (welcoming visitors, visitor management, space readiness, hospitality setup) and behind-the-scenes work (supplies, maintenance coordination, building management liaison), plus employee experience touchpoints like onboarding tours, internal events, and workplace communications, and serves as the on-site anchor for the North America remote service desk and vendor coordination. It offers growth across operations, vendor management, and events, supported by an experienced global team, and is a full-time on-site position five days a week in Austin. Requirements include a minimum of 2 years in workplace operations, hospitality, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, a proactive, solutions-focused attitude, and comfort in a fast-paced environment. Perks include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits, alongside Miro’s commitment to diversity, inclusion, and belonging and its Recruitment Privacy Policy.

Miro's Americas Customer Support team aims to help customers solve problems quickly so they can build the next big thing; the AMER team is centered in Austin, works across time zones, and collaborates with outsourced Tier 1 support and global hubs in EMEA and JPAC in a hybrid model with two days per week in the Austin hub. The Manager, Customer Support AMER will lead a regional team of Tier 2 customer support representatives and Tier 3 technical support engineers, oversee Tier 1 outsourced delivery for AMER time zones, and sit on the Global Support Leadership team reporting to the Global Head of Customer Support. Responsibilities include developing the mixed team, conducting regular 1:1s, coaching, ticket QA, and driving performance to meet targets like CSAT, QA scores, SLAs, AHT, and backlog, while handling escalations and serving as escalation point for complex or sensitive cases. The role also requires partnering with Customer Success, Sales, and Professional Services on strategic accounts, coordinating with a Tier 4 incident response team, and aligning with Product and Engineering to drive continuous improvement, as well as contributing to global initiatives and leading projects to improve support delivery and customer experience. Requirements include 5+ years in customer-facing tech roles (preferably SaaS), 2+ years of people management leading 5-15 ICs, experience with outsourced/BPO teams, strong analytical and coaching skills, servant leadership, cross-functional collaboration, multitasking in a fast-paced environment, and proficiency in Brazilian Portuguese or Spanish is a plus; benefits include equity, wellbeing, WFH equipment allowance, and L&D stipend, with location-specific variations.

The Austin-based Workplace Coordinator role is part of Miro’s Workplace Operations and focuses on hospitality to deliver a world-class hub experience within the Integrated Workplace Excellence framework. The role is the face of the Austin hub, responsible for front-of-house duties, visitor management, space readiness, hospitality setup, employee experience touchpoints, and acting as the on-site anchor for the North America remote service desk, plus end-to-end vendor coordination. Requirements include a minimum of 2 years in workplace operations or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, proactive problem-solving, and full-time on-site availability in Austin five days a week. Desired competencies include experience with workplace and ticketing tools, vendor coordination, events/visitor experiences, AI tool fluency, and soft skills like adaptability, ownership, curiosity, and growth orientation. The post highlights benefits such as equity, wellbeing, a WFH equipment allowance, and a learning stipend, and emphasizes Miro’s commitment to diversity, belonging, and an inclusive, collaborative culture, with recruitment privacy described.

The Manager, Customer Support AMER leads a mixed team of Tier 2 Customer Support Representatives and Tier 3 Technical Support Engineers primarily based in Austin, and oversees Tier 1 outsourced support for AMER time zones. The role is a core member of the Global Support Leadership team, collaborating with EMEA and JPAC peers and the Support Excellence group to build high-performing, empathetic teams. Responsibilities include coaching and developing the team, conducting regular 1:1s and ticket QA, driving CSAT, QA scores, SLA adherence, AHT, and backlog management; handling escalations; coordinating with Customer Success, Sales, and Professional Services on strategic accounts; and partnering with Tier 4 incident response for complex cases. The position also involves cross-functional collaboration with Product and Engineering, leading improvement projects, and using data to surface trends and inform decisions, all under a servant leadership style with strong coaching. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management (5–15 direct reports), experience with outsourced/BPO is a plus, and language skills in Brazilian Portuguese or Spanish are a plus, with benefits such as equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes diversity, belonging, and inclusion across its global presence of about 1,600 employees in 13 hubs.

Miro is seeking a warm, people-first Workplace Coordinator to be the face of its Austin hub, joining the Workplace/Operations team and contributing to the Integrated Workplace Excellence framework. The role combines front-of-house duties (welcoming visitors, visitor management, space readiness, and hospitality setup) with behind-the-scenes work (supplies, maintenance coordination, building management liaison), employee experience touchpoints, and serving as the on-site anchor for the North America remote service desk. Requirements include at least 2 years in workplace operations, hospitality, or office coordination (with emphasis on mindset), strong organizational and communication skills, a proactive, solutions-focused approach, full-time on-site availability in Austin five days a week, and a passion for creating great spaces. Preferred competencies cover experience in corporate/tech/hospitality environments, proficiency with workplace management tools and vendor coordination, event support, AI fluency, and soft skills such as hospitality presence, adaptability, growth orientation, ownership, and curiosity. Benefits include equity, wellbeing, a WFH equipment allowance, and a learning and development stipend, along with a diverse, inclusive culture; Miro emphasizes belonging and collaboration, with location-specific benefits and information on recruitment privacy policies for applicants.

The Manager, Customer Support AMER role at Miro is based mainly in Austin and leads the Tier 2 and Tier 3 team while overseeing Tier 1 outsourced support for the Americas, with a hybrid work model and flexibility for a global team. You’ll lead and develop a mixed team, conduct regular coaching and QA, and ensure targets such as CSAT, QA scores, SLA adherence, and backlog health are met, while handling escalations and coordinating with Tier 4 escalation and other functions. You’ll partner with Customer Success, Sales, and Professional Services on strategic accounts, contribute to QBRs, and drive cross-functional collaboration and continuous improvement with a global lens. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management (leading 5–15 ICs), experience with outsourced/BPO support is a plus, strong data-driven decision-making, coaching and servant leadership, and cross-functional collaboration, with Brazilian Portuguese or Spanish at a C1/C2 level being a plus. The role sits within a broader package of benefits (equity, wellbeing, equipment allowance, L&D stipend) and reflects Miro’s focus on belonging and diversity, along with a Recruitment Privacy Policy.

The job is for a full-time, on-site Workplace Coordinator at Miro’s Austin hub who will be the face of the hub and handle front-of-house duties, visitor experience, space readiness, and daily operations. You’ll also manage behind-the-scenes tasks such as supplies and maintenance coordination, onboarding tours, internal events, workplace communications, and serve as the North America on-site anchor for the remote service desk (triaging Jira tickets). Requirements include a minimum of 2 years in workplace operations, hospitality, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, and five days per week on-site in Austin. Desired competencies include experience with workplace management tools, vendor coordination, events/visitor experience, AI productivity tools, and soft skills like hospitality presence, adaptability, ownership, curiosity, and growth orientation. The role offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and is part of Miro’s diverse, inclusive culture; Miro operates 13 hubs worldwide and emphasizes collaboration and belonging, with location-specific benefits available.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity to support employees’ personal priorities. They are seeking a Pre-Sales Solutions Engineer for enterprise deals who will be a product expert in the sales cycle and help solve clients’ hardest problems using Atlassian products. The Presales Enterprise Solution Engineering team focuses on value selling, teamwork, and pursuing enterprise opportunities at the forefront of cloud and AI collaboration. Responsibilities include partnering with account teams and channel partners, conducting customer discovery, mapping needs to Atlassian products, identifying cross-sell opportunities, delivering compelling value-based demonstrations, guiding customers’ technical needs, and building strong relationships with account executives while feeding product feedback. They emphasize continuous learning, knowledge sharing, and contributing to product management to advance pre-sales and the overall Atlassian product offering.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires people in any country where it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for their enterprise business who will be a product expert, help solve customers' hardest business problems with Atlassian products, and assist in closing enterprise deals. The role focuses on value selling within Presales Enterprise Solution Engineering, partnering with account teams and channel partners to understand customer problems, map them to Atlassian solutions, and identify cross-product opportunities. Responsibilities include customer discovery, delivering compelling value-based demos for different stakeholders, guiding technical needs, forging strong partnerships with account executives, and feeding product management with feedback and competitive intelligence. The team emphasizes teamwork and continuous learning, with an emphasis on enterprise opportunities in cloud and AI collaboration.

- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where a legal entity exists, giving employees more control over family, personal goals, and priorities. - The role is a Solution Sales Executive for the Product Collection, a specialist domain expert leading customer-facing solution selling around Jira Product Discovery and strategic product management, partnering with Strategic Account Executives, Solution Engineers, Channel Partners, and Product leaders to translate complex challenges into business-value stories and tie product strategy to delivery. - You'll join a distributed, high-performing overlay team within Enterprise Solutions that brings deep product fluency, consultative discovery, and business-case expertise to enterprise buyers including CPOs, Heads of Product Operations, CTOs, and Transformation Leaders. - Responsibilities include leading specialist sales motions, conducting deep discovery, co-selling and orchestrating with account teams, positioning the Product Collection as a strategic solution with ROI, building executive relationships, surfacing field feedback to Product Management and Product Marketing, and maintaining pipeline hygiene using MEDDPICC. - In the first 90 days, you'll build a territory and account strategy with assigned AEs, master the Product Collection value proposition and demo plays, establish cross-team relationships, and qualify and advance your initial pipeline of opportunities.

Atlassian offers flexible work locations and hires people globally for this Senior Machine Learning Systems Engineer role on the Search Platform team. The role owns the design, development, and production deployment of ML systems that power search experiences across Atlassian products, including scalable search serving infrastructure, retrieval pipelines, vector indexing, and embedding-based semantic search. Responsibilities include end-to-end delivery of ML components from experimentation to production rollout across multiple regions and tenants, and designing high-throughput, low-latency search architectures that meet strict SLOs for availability, latency, and relevance quality. It covers ML model development and serving, including neural rankers, embedding models, and reranking, integrating models into serving infrastructure with frameworks such as Triton and PyTorch, and collaborating with ML researchers, plus agentic search and retrieval for RAG use cases with personalized indexes and grounding pipelines, in partnership with Rovo and AI platform teams. The role emphasizes operational excellence and FinOps, with observability, monitoring, and incident response, on-call practices, capacity planning, and cross-functional collaboration to define roadmaps, mentor junior engineers, contribute to design reviews, and drive team OKRs.

DX is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders build high-performing, productive teams by collecting millions of data points on developer productivity, with customers like Pinterest, GitHub, BNY, and Xero; it has scaled profitably, tripling ARR in recent years, and was recently acquired by Atlassian to accelerate growth and impact. The role is Commercial Account Executive, based in EST or CST, joining a small team of “10X” performers to partner with DX’s largest customers and prospects, uncovering pain points in measuring and improving developer productivity and evaluating DX as a strategic partner through proofs of concept and business cases. You’ll have a large territory with a high volume of inbound leads and will work with a strong supporting cast of SDRs, SAs, and leadership to maximize impact, covering AMER and LATAM accounts. Responsibilities include developing an outbound strategy with the SDR team for companies with 100-500 engineers, mastering the sales process, creating tailored buyer documentation, guiding proofs of concept, establishing DX as a pivotal driver of customers’ business goals, and collaborating across functions to ensure customer success. DX emphasizes individual mastery and top performance, and while outcomes depend on factors beyond control, employees who perform at the highest level are rewarded.

Atlassian offers flexible work locations and can hire globally where it has a legal entity, and the role involves leading high-impact incident response in a complex cloud environment. You’ll lead or coordinate complex security incidents, manage a 5-8 person team in the US, and partner with multiple departments to drive investigation, containment, recovery, and follow-through while improving the incident response system with playbooks, metrics, exercises, and tooling. A key part of the job is adopting investigative AI tools and automation to speed triage, surface signals, reduce toil, and maintain judgment and security rigor, including work in regulated environments requiring formal incident handling and procedures. The ideal candidate brings proven incident leadership across SaaS/cloud/enterprise, strong executive communication, experience building metrics-driven response programs, hands-on familiarity with detection/response tooling and AI-enabled workflows, and the ability to connect incidents to broader improvements with calm decision-making. The team values calm execution, blameless reviews, continuous learning, and collaboration; the role offers a rare chance to shape Atlassian’s security operations, influence incident response at scale, and build durable systems and better outcomes for customers with AI-assisted investigation capabilities.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Value Management Office (VMO) exists to align all interactions with customers’ strategic needs, and a Value Advisor will develop content and assets to scale value management, shape strategic value engagements, and act as a thought leader and trusted advisor to executives. The role emphasizes engaging senior customer executives, building influential relationships, delivering tailored value solutions, and applying strong financial acumen and advanced value articulation to craft compelling business cases that drive customer success. It also requires critical thinking and solution innovation, building a holistic value framework that links organization structure, people, process, and technology, plus executive storytelling and cross-functional collaboration to scale value management and drive innovation. The position involves developing the VMO practice both inward and outward, partnering across many Atlassian functions, sharing knowledge and mentoring others, traveling up to 15–20% for customer-facing meetings as demand grows.

Atlassian offers flexible work options—office, home, or a hybrid—and hires in any country where it has a legal entity. As a Principal Machine Learning Systems Engineer on the Search Platform, you set the long-term technical direction for search infrastructure powering Rovo, Jira, Confluence, and the Atlassian AI platform, influencing across teams without relying on positional authority. You define multi-year roadmaps for search serving, vector infrastructure, and agentic retrieval, identify architectural inflection points such as semantic search and retrieval-for-agents, and build consensus through technical credibility and clear tradeoffs. You lead without authority by driving cross-team initiatives, framing problems, co-authoring shared strategies, and creating forums where the best ideas win on merit across the Search Platform, ML Platform, AI Gateway, and Rovo product teams. You own the agentic retrieval architecture, ensure scalable retrieval systems, drive FinOps-oriented cost savings without sacrificing SLOs, and raise the technical bar through engineering craft and mentorship toward principal-level impact.

Atlassian hires people in any country where it has a legal entity and offers remote or in-office work, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role is a Senior Solution Architect for Strategy Collection within the Solution Architect organization of Sales and Success, focusing on Jira Align, Talent, Focus, and Rovo. You’ll lead high-impact, time-bound customer engagements that help enterprise customers connect strategy to execution, align people and investments to priorities, and operationalize executive visibility across their portfolio. You’ll guide customers through discovery, solution design, rollout planning, governance design, and value realization across Jira Align, Focus, Talent, and Rovo; this is not a people-manager role and leadership comes from domain expertise, customer architecture leadership, and playbook ownership. Atlassian Customer Success Architects are senior post-sales practitioners who partner with account teams, CSMs, Solution Architects, Services, Support, and Product to accelerate maturity, codify best practices, and translate field insight into better motions, enablement, and product feedback as senior individual contributors.

DX is a fast-growing SaaS company based in Salt Lake City that collects millions of data points to deliver insights on developer productivity and experience for customers like Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling ARR in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and increase impact for customers. The role is designated for hiring in EST and CST only. At DX, mastery and high performance are valued, with a focus on individual excellence and an understanding that while outcomes are externally influenced, employees should control what they can by doing their jobs at the highest level. Responsibilities include owning the full sales cycle, prospecting net-new logos and strategic expansion, running proofs of concepts and demos, forecasting pipeline accurately, guiding buyers through complex evaluations, leveraging feedback to inform product and GTM decisions, and working AMER and LATAM accounts, for candidates who are self-motivated, autonomous, adaptable, outcome-driven, and a clear, continuous learner.

Atlassian offers flexible work options (office, home, or a blend) and hires wherever we have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. Our customers rely on Jira Software, Confluence, and Jira Service Management to organize, discuss, and complete work, including Fortune 500 companies and notable names like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized LATAM accounts (200–10,000 seats) with a $2–4M annual quota, focusing on net-new growth, expansion, cross-sell, and advocating for customers to product and engineering. You will lead a cross-functional deal team (SDR, SE, SSE, AM, partners) as the quarterback, build executive relationships across IT, business, and marketing, and use MEDDPICC to qualify and win complex opportunities through outcome-based selling. Responsibilities also include collaborating with channel, marketing, product, and customer success to maximize satisfaction, negotiating and pricing contracts, maintaining a healthy pipeline with accurate forecasting, staying aware of industry trends, and occasional travel for meetings and team gatherings, with full Portuguese fluency required for the LATAM region.

Atlassian offers flexible work setups—office, remote, or a mix—and hires in any country where it has a legal entity. The role is remote and not eligible for visa sponsorship. It is a Sales Development Representative position reporting to the Sales Development Manager. Responsibilities include meeting setting, outbound prospecting, conversion, quota and activity metrics, with skill in overcoming objections and crafting value-driven emails and video outreach. The role involves building the pipeline with the Sales and Success Account Teams and using tools such as SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work locations—office, home, or a blend—and hires people in any country where it has a legal entity. The Enterprise Sales Development Representative role partners with Enterprise Account Executives to build the sales pipeline for large customers, in coordination with Sales Operations and Marketing, and reports to an Enterprise Development Sales Manager. Responsibilities include meeting setting, outbound prospecting, quota attainment, feedback, and delivering customer-obsessed service for top customers, while collaborating with enterprise sales, marketing, partner, and operations teams. The role requires a customer-focused, organized approach and the ability to navigate objections with value-driven messaging, plus strong prospecting via email, social, video, and calling to delight customers. You’ll build the pipeline with Enterprise Account Executives and Marketing, develop deep understanding of customers’ organizations, goals, and challenges to add value, and you’ll enjoy using sales tech like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in every country where the company has a legal entity to support employees' family, personal goals, and other priorities. The role is an Enterprise Sales Development Representative who partners with Enterprise Account Executives to build and manage the sales pipeline for Atlassian's largest customers, in tight coordination with Sales Operations and Marketing, and reports to an Enterprise Development Sales Manager. You'll be accountable for meeting setting, outbound prospecting, quota attainment, feedback, and customer obsession for our largest customers, collaborating with enterprise sales, marketing, partner, and operations teams. You are customer-focused, adept at navigating objections with value-driven messaging, and great at prospecting using personalized messaging across email, social, video, and calls. You will build the pipeline with Enterprise Account Executives and Enterprise Marketing, develop an in-depth understanding of customers' organizations, goals, and challenges to add value, and enjoy using sales technology such as SFDC, Gong, Outreach, and LinkedIn Navigator.

The role is Principal Product Manager for CRM & Sales Systems, owning the vision, strategy, and multi-year roadmap for the CRM (Salesforce) and broader sales tech stack, working as part of a leadership triad with the CRM Architect and CRM Platform Tech Lead to deliver an AI-enhanced CRM that changes how sales teams operate. You will define the vision, align technology investments with global sales goals, champion an AI-first mindset (including generative AI, predictive forecasting, copilots, and automated data capture), and redefine sales workflows to reduce friction and enable new ways of working. You will lead the triad, translate business needs into product requirements, maintain deep stakeholder alignment with Sales Leadership, Revenue Operations, Enablement, and Marketing, and relentlessly prioritize the backlog while balancing strategic features with technical debt and system performance, plus define and track KPIs such as adoption, user satisfaction, time-to-quote, data hygiene, and AI adoption rates. Requirements include 8+ years in Product Management with at least 3+ years in internal GTM systems/CRM/Sales Ops at Principal or Senior level, an AI-first focus, deep B2B sales domain expertise, technical fluency with Salesforce and AI integrations, and a track record of cross-functional triad collaboration and user-centric design; bonus points for prior Sales/RevOps/Sales Engineering experience, Salesforce certifications, and prior AI product rollouts. The package includes a US base salary range of $183,000-$275,000 with possible bonuses or incentives, while Zendesk emphasizes hybrid work, diversity, inclusion, equal opportunity, and accommodations for applicants with disabilities, including AI screening as part of the process.

The job is a hands-on CRM Platform Tech Lead at Zendesk who serves as the technical anchor for the CRM engineering team, focusing on immediate delivery and turning complex business requirements into scalable solutions while architects handle the multi-year roadmap. You’ll be the go-to technical expert for a squad of developers and admins, leading by example, owning sprint commitments, tackling the most complex coding challenges, and promoting an AI-first mindset to transform how technology is built and delivered. Your responsibilities include translating high-level requirements into executable technical designs (e.g., Flow vs Apex decisions, complex triggers, and custom UI components), driving solution engineering, accelerating delivery with AI-assisted tooling, mentoring the team, and enforcing code quality and release hygiene with QA and release management. Requirements include 10+ years of hands-on enterprise CRM development (preferably Salesforce) with at least 3+ years in a technical lead or squad lead role; expert-level proficiency in CRM development languages and frameworks (Apex, LWC, SOQL, REST/SOAP APIs, declarative automation); and an AI-first, delivery-focused, mentoring mindset, plus Agile proficiency; bonuses for advanced CRM certifications or experience implementing AI in CRM. The package includes a US base salary of $161,000-$241,000 with potential bonuses and benefits, Zendesk’s hybrid work model and commitment to fairness and inclusion, and information about AI-based screening and equal opportunity employment with accommodations if needed.

At Atlassian, employees can work in the office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity. The Sales Development Representatives act as the bridge between marketing and sales for Strategy Collection, partnering with Account Executives, Solution Engineers, Sales Ops, and Marketing to build pipeline, advance opportunities, and deliver an exceptional customer experience, reporting to a Sales Development Manager. They generate pipeline through high-volume outbound and inbound activities to create Sales Qualified Meetings (SQMs) and Sales Qualified Opportunities (SQOs), while ensuring clean handoffs and feeding high-quality account intelligence into the active deal cycle. They execute multi-channel outreach to break into net-new enterprise accounts, cross-sell to new teams, and drive expansion, targeting decision-makers across C-Suite, org leaders, operations leaders, and program leads. They collaborate with AEs and Solution Engineers to advance opportunities, deliver customer-centric, personalized messaging across email, social, and phone, and leverage tools such as Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo.

Atlassian offers flexible work options (office, home, or a combination) and hires people in any country where they have a legal entity. The Sales Development Representative for Strategy Collection serves as the bridge between marketing and sales, identifying, engaging, and qualifying senior enterprise buyers while partnering with Account Executives and Solution Engineers. Responsibilities include pipeline generation through high-volume outbound and inbound activities to create Sales Qualified Meetings and Opportunities. They also advance late-stage opportunities, ensure clean handoffs, and drive account expansion with multi-channel outreach to break into net-new enterprise accounts and cross-sell. The role requires engaging key decision-makers across C-suite and other leaders, collaborating with AEs/SEs on territory strategy, delivering customer-centric messaging, and using tools like Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where they have a legal entity. The Global Strategic Alliances team runs Atlassian’s most strategic Global System Integrator partnerships, owning the investment plan and strategic framework while regional teams handle relationships, pipeline, and execution. The role is an individual-contributor position that leads the Accenture partnership through influence, with the aim of embedding Atlassian as a dedicated Accenture business unit that drives joint growth. Responsibilities include being the global lead for Accenture, managing joint business plans and governance, aligning cross-region teams, developing repeatable co-sell plays, building a global pipeline, and overseeing the joint investment model. The ideal candidate has extensive global alliance experience, a track record of meeting revenue and strategic targets, the ability to lead multi-region, cross-functional initiatives, strong executive presence, and preferably experience with Accenture or a Tier-1 GSI.

Miro's Professional Services is building a dedicated Fashion vertical, and as GTM Lead of Fashion you’ll report to the Head of Professional Services and collaborate with Product, Engineering, Marketing, and GTM to launch this new vertical from scratch. You’ll own the strategy, go-to-market, and commercial success for Miro for Fashion, developing specialized workflows that align with how fashion brands actually work and proving the model deal by deal. Your responsibilities include identifying fashion use cases across design, planning, production, merchandising, marketing, and retail, translating them into product and sales narratives, targeting accounts, mapping champions and buying committees, partnering with GTM, Product, and Engineering, and representing Miro at industry events while building a scalable team. Non-negotiable requirements are deep fashion industry experience, a full-season background, experience applying digital tools to solve seasonal planning or execution problems, and comfort with selling; enterprise sales experience and on-stage presence in industry events are strongly preferred. The role offers benefits such as equity, wellbeing support, a WFH equipment stipend, and an L&D stipend, with location-specific salary ranges for Los Angeles, San Francisco, and New York, alongside Miro’s mission to empower diverse, inclusive teams serving 100M+ users worldwide.

- The role is GTM Lead of Manufacturing within Miro’s Professional Services, tasked with building and scaling a new vertical called Miro for Manufacturing by turning existing manufacturing usage into a defined business and collaborating across Product, Engineering, Marketing, and GTM. - Key responsibilities include owning the zero-to-one development of dedicated manufacturing solutions, identifying high-potential use cases, mapping target accounts and buying committees, moving early deals to closure, aligning GTM with Product/Engineering, representing Miro externally, and building the team and operating rhythm as the vertical grows. - Requirements are 10+ years in manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), manufacturing-operator experience, bilingual ability to speak plant-floor and ROI/boardroom language, senior relationships with VP+ level, and ideally hands-on prototyping in Miro plus proven enterprise sales experience. - The Leadership Profile emphasizes operating with ambiguous contexts, quickly building trust with customers and Product/Engineering, and a bias toward action with prototyping and testing ideas rather than waiting for a perfect plan. - The package offers global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend), location-specific salary ranges (roughly $204k–$255k in Los Angeles, San Francisco, and New York), and a description of Miro as a diverse, collaborative, innovation-focused company with a commitment to inclusion and a Recruitment Privacy Policy.

The Professional Services organization at Miro houses industry leads; as GTM Lead of Fashion you’ll report to the Head of PS and collaborate with Product, Engineering, Marketing, and GTM teams to build Miro’s fashion vertical from the ground up. You’ll own the strategy, go-to-market, and commercial success of Miro for Fashion, developing specialized workflows that fit how fashion brands actually operate and proving the model deal-by-deal. Key responsibilities include owning the zero-to-one development of fashion solutions across design, planning, production, merchandising, marketing, and retail execution; identifying use cases and target accounts, mapping buying committees, partnering with GTM, Product, and Engineering, representing Miro for Fashion externally, and building the team and operating rhythm as it scales. Non-negotiable requirements include deep fashion industry experience inside apparel/footwear/retail brands, experience with a full seasonal lifecycle and digital tools (PLM, 3D design, merchandising, etc.), and strong selling; enterprise sales experience and a leadership profile with bias to action are strongly preferred. Benefits include equity and wellbeing support, location-specific salary ranges (Los Angeles, San Francisco, and New York at $204.34–$255.42 USD), plus details about Miro’s culture, diversity, and a note on recruitment privacy.

The role is GTM Lead for Manufacturing within Miro’s Professional Services, responsible for building a dedicated manufacturing vertical from zero to scale and partnering with Product, Engineering, Marketing, and GTM teams while representing Miro externally at events and with analysts. Responsibilities include turning Miro’s existing manufacturing footprint into a defined business, identifying winning use cases, targeting accounts and buying committees, carrying early deals, and building the team and operating rhythm as the vertical grows. Requirements call for 10+ years of manufacturing ops and consulting experience (including 3–4 years at Engagement Manager/Associate Partner level), hands-on manufacturing operator experience managing continuous-improvement projects, bilingual credibility in plant-floor conversations and ROI/deal structuring, senior relationships with VPs, and preferably hands-on prototyping in Miro and a proven enterprise sales track record. The leadership profile emphasizes operating with ambiguity, building trust with senior stakeholders, and a bias toward action, plus the ability to speak credibly on stage and with analysts. Benefits include equity, wellbeing and equipment allowances, a Learning & Development stipend, location-based salary ranges (LA, SF, NY), and a commitment to diversity and inclusion, with Miro’s culture and privacy policy noted for applicants.

- The Professional Services organization at Miro is creating a GTM GM of Fashion to build one of Miro’s newest verticals, reporting to the Head of Professional Services and working cross-functionally with Product, Engineering, Marketing, and GTM teams. - The role owns the strategy, go-to-market, and commercial success of Miro for Fashion, designing specialized workflows from seasonal planning to day-to-day execution and proving the model deal-by-deal. - Responsibilities include owning zero-to-one fashion solutions, identifying cross-cutting use cases, mapping target accounts and buying committees, partnering with GTM, Product, and Engineering, representing Miro at events, and building a scalable team and operating rhythm. - Non-negotiable requirements include deep fashion industry experience, full-season exposure from planning through execution, hands-on use of digital tools (PLM, 3D design, merchandising, etc.), and strong sales capability, with preferred enterprise sales experience and senior leadership presence. - The package includes benefits such as equity and a Learning & Development stipend, city-specific salary ranges (Los Angeles, San Francisco, New York), and a broader company emphasis on Miro’s mission, diversity, inclusion, and global culture.

The Professional Services organization at Miro houses industry leads who will build specialized, high-value verticals, and as GTM Lead of Manufacturing you will report to the Head of Professional Services while collaborating with Product, Engineering, Marketing, and Go-to-Market teams to launch Miro’s Manufacturing vertical. The role centers on Miro for Manufacturing, turning the existing manufacturing footprint into a defined, scalable business by creating specialized workflows and apps and proving the model through early deals. You’ll own the zero-to-one for manufacturing solutions, identify use cases, map target accounts and buying committees, carry the earliest deals, align GTM, translate manufacturing realities into roadmap decisions with Product and Engineering, represent Miro externally, and build the team and operating rhythm as the vertical scales. Non-negotiable requirements include 10+ years in manufacturing operations and consulting (3–4 years at Engagement Manager/Associate Partner level), manufacturing-operator experience with a portfolio of continuous-improvement projects, credibility in both plant-floor and boardroom discussions, senior relationships, and ideally hands-on prototyping in Miro plus enterprise sales experience, with a leadership profile that thrives in ambiguity, builds trust quickly, and is biased toward action. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges for LA, SF, and NYC, within a broader description of Miro as a diverse, collaborative visual workspace committed to belonging and privacy.

The Professional Services team at Miro is building a dedicated Fashion vertical, and the GTM GM of Fashion will own strategy, go-to-market, and commercial success, collaborating with Product, Engineering, Marketing, and other GTM teams to launch this vertical from the ground up. You’ll own the zero-to-one development of specialized fashion solutions, creating workflows from seasonal planning to day-to-day execution and identifying fashion use cases across design, planning, production, merchandising, marketing, and retail to drive a scalable model. Responsibilities include targeting accounts, mapping champions and buying committees, carrying early deals, partnering with GTM, Product, and Engineering to shape the roadmap, representing Miro at industry events, and building the team and operating rhythm as the vertical scales. Non-negotiables require deep fashion industry experience, understanding of seasonality, practical use of digital tools (PLM, 3D design, etc.), strong selling ability and enterprise sales experience, and a leadership style that thrives without a fixed playbook and moves quickly to build trust. The role offers benefits such as equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges for Los Angeles, San Francisco, and New York of $204.34–$255.42 USD, all within Miro’s broader mission as a diverse, inclusive visual workspace for innovation.

The Professional Services team at Miro is hiring a GTM Lead for Manufacturing to build and scale Miro’s manufacturing vertical from the ground up,Working cross-functionally with Product, Engineering, Marketing, and other GTM teams. You’ll own the zero-to-one efforts for dedicated manufacturing solutions—identifying use cases, shaping product and sales stories, targeting accounts, driving early deals, and eventually building the team and operating rhythm as the vertical grows. Externally you’ll represent Miro at industry events and within analyst ecosystems, while partnering with Product and Engineering to translate manufacturing realities into roadmaps and aligning GTM around the industry. Requirements include 10+ years in manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), hands-on manufacturing operator experience, bilingual fluency in plant-floor and ROI/deal structuring, senior VP+ relationships, prototype capability in Miro, and proven enterprise sales execution, with a leadership style that thrives in ambiguity and builds trust with senior stakeholders. The role offers global benefits, including equity and a Learning & Development stipend, with location-specific salary ranges listed (Los Angeles, San Francisco, and New York: $204.34–$255.42 USD) and a culture that emphasizes collaboration, belonging, and empowering teams to create the next big thing.

- The GTM GM of Fashion at Miro leads the strategy, go-to-market, and commercial success for Miro for Fashion, building specialized workflows from seasonal planning to day-to-day execution and scaling the vertical, reporting to the Head of Professional Services and collaborating with Product, Engineering, Marketing, and GTM teams. - You’ll identify fashion use cases across design, planning, production, merchandising, marketing, and retail, translate them into a product and sales narrative, own target accounts and early deal closure, and align the GTM effort with the broader organization. - You’ll partner with Product and Engineering to convert how fashion organizations actually operate into roadmap decisions, represent Miro for Fashion at industry events and within fashion ecosystems, and build the team and operating rhythm needed as the vertical scales. - Non-negotiable requirements include grown-up experience in fashion brands, full-season lifecycle experience, and applying digital tools to solve problems, with strong selling capability; enterprise sales experience and presence in fashion-buying ecosystems are strongly preferred. - The role offers benefits such as equity, wellbeing, equipment allowance, and an L&D stipend, with location-specific salary ranges listed for LA, SF, and NY (roughly $204.34–$255.42 USD), all within Miro’s emphasis on belonging, diversity, and inclusion and alongside its recruitment privacy policy.

The Professional Services organization at Miro houses industry leads responsible for building specialized, high-value verticals, and as GTM Lead of Manufacturing you’ll report to the Head of Professional Services while collaborating cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams to launch this new manufacturing vertical. You’ll own the zero-to-one development of dedicated manufacturing solutions by building specialized workflows, identifying use cases, mapping champions and buying committees, and personally driving early deals while aligning GTM with Product and Engineering. You’ll represent Miro for Manufacturing externally—in industry events and with VP-level buyers—and build the team and operating rhythm needed as the vertical scales beyond its first customers. The role requires 10+ years across manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), manufacturing-operator experience, bilingual fluency in plant-floor and ROI/deal-structuring conversations, independently owned senior relationships, hands-on prototyping in Miro, and enterprise sales experience. The package includes a global benefits slate (equity, wellbeing benefit, WFH equipment allowance, L&D stipend), location-based salary ranges for LA/SF/NY (about $204.34–$255.42 USD), and a commitment to diversity and inclusion with a Recruitment Privacy Policy.

- The Professional Services team at Miro is creating a new vertical and is hiring a GTM Lead for Fashion who will report to the Head of Professional Services and collaborate with Product, Engineering, Marketing, and GTM to build the fashion vertical from the ground up. - The role owns the strategy, go-to-market, and commercial success of Miro for Fashion, developing specialized workflows for fashion brands from seasonal planning to day-to-day execution and proving the model deal by deal. - You’ll identify cross-functional use cases across design, planning, production, merchandising, marketing, and retail, translate them into a product and sales story, map target accounts and buying committees, and personally close the earliest deals. - Responsibilities include representing Miro Fashion externally at events, building the team and operating rhythm as the vertical scales, and hiring to support growth, while maintaining credibility within fashion industry ecosystems. - Requirements include deep fashion industry experience, season-long operational insight, and familiarity with digital tools (PLM, 3D design, etc.), with enterprise sales experience strongly preferred; compensation features location-based salary ranges (Los Angeles, San Francisco, New York) of about $204.34–$255.42 USD, along with equity and other benefits as part of Miro’s global, inclusive culture.

The Professional Services team at Miro is hiring a GTM Lead for Manufacturing to build one of the company’s new vertical businesses from the ground up, working cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams. You’ll own the zero-to-one development of dedicated manufacturing solutions, identify high-potential use cases, translate them into a product and sales story, target accounts, map the buying committee, and personally drive early deals while aligning GTM and collaborating with Product/Engineering and external representation at events and analyst networks, then scale the team and operating rhythm as the footprint grows. Non-negotiable requirements include 10+ years across manufacturing operations and consulting (3–4 years at Engagement Manager/Associate Partner or equivalent), manufacturing-operator experience managing portfolios of continuous-improvement projects, bilingual in plant-floor and ROI discussions, senior relationships with VP+ levels, and preferred hands-on prototyping in Miro and enterprise sales experience. The Leadership Profile emphasizes comfort with ambiguity, rapid trust-building with senior stakeholders, and bias toward action with a propensity to prototype and test ideas rather than wait for a full plan. Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, location-specific salary ranges (LA, SF, NY: $204.34–$255.42), and a culture focused on diversity, inclusion, collaboration, alongside a description of Miro’s mission and privacy practices.

The Professional Services organization at Miro houses industry verticals, and the GTM Lead of Fashion will own the strategy and commercial success for Miro for Fashion, collaborating with Product, Engineering, Marketing, and GTM teams to launch and scale this new vertical. The role requires owning the zero-to-one development of dedicated fashion solutions—building specialized workflows from seasonal planning to day-to-day execution, identifying use cases across design, planning, production, merchandising, marketing, and retail, and translating them into a product and sales narrative while carrying early deals across the line. You’ll identify target accounts, map champions and buying committees, align GTM with the fashion industry, partner with Product and Engineering, represent Miro for Fashion externally at events, and build the team and operating rhythm needed to scale. Non-negotiable requirements include deep fashion industry experience, a full-season understanding of how fashion operates, experience applying digital tools, strong selling ability, and, ideally, enterprise sales execution with a leadership style that builds trust and acts without a rigid plan. The package includes equity and benefits such as wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges for Los Angeles, San Francisco, and New York (each $204.34–$255.42 USD), along with Miro’s culture and commitment to diversity and belonging.

The Professional Services organization at Miro is building a new Manufacturing vertical, with the GTM Lead reporting to the Head of Professional Services and collaborating with Product, Engineering, Marketing, and Go-to-Market teams to launch this vertical from the ground up. The role focuses on zero-to-one development of dedicated manufacturing solutions by turning Miro’s existing manufacturing footprint into a defined business, identifying use cases, and crafting a product and sales narrative that manufacturers recognize. Responsibilities include identifying target accounts and buying committees, closing early deals, aligning GTM to industry needs, partnering with Product and Engineering to translate manufacturing realities into roadmaps, representing Miro externally at events, and building the team and operating rhythm as the vertical scales. Requirements include 10+ years in manufacturing operations and consulting (with 3–4 years at Engagement Manager/Associate Partner level), plant-floor experience and ROI fluency, senior relationships with VPs, hands-on prototyping in Miro, and enterprise sales experience, with a leadership style comfortable with ambiguity and trust-building. Benefits include a global package with equity, wellbeing, WFH equipment, and a Learning & Development stipend, with location-specific salary ranges listed (LA/SF/NY about $204k–$255k), reflecting Miro’s culture of belonging and inclusion and its Recruitment Privacy Policy.

- The GTM GM of Fashion at Miro’s Professional Services leads the launch and scale of Miro’s new fashion vertical, reporting to the Head of Professional Services and working cross-functionally with Product, Engineering, Marketing, and GTM. - You’ll own the zero-to-one development of dedicated fashion solutions, identify and map use cases across design, planning, production, merchandising, marketing, and retail, target accounts, personally close early deals, align GTM with the industry, partner with Product and Engineering, represent Miro at events, and build the team and operating rhythm as the vertical scales. - Requirements include grown-up fashion experience, understanding a full season from planning to execution, applying digital tools (PLM, 3D design, etc.), comfortable enterprise selling, and the ability to map buying committees and operate without a fixed playbook. - What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an L&D stipend, and location-specific salary ranges for Los Angeles, San Francisco, and New York ($204.34–$255.42 USD), with final compensation based on skills and experience. - About Miro: a visual workspace platform serving 100M+ users, co-headquartered in San Francisco and Amsterdam, committed to diversity and inclusion, with a global workforce and a Recruitment Privacy Policy guiding how applicant data is handled.

The Professional Services organization at Miro is building new verticals, and as GTM Lead of Manufacturing you’ll create Miro’s dedicated manufacturing vertical from the ground up, reporting to the Head of Professional Services and collaborating across Product, Engineering, Marketing, and Go-to-Market teams. You’ll own the zero-to-one development of specialized manufacturing workflows and applications, identify winning use cases, translate them into product and sales stories, target accounts and buying committees, and drive the earliest deals while aligning GTM and representing Miro externally. You’ll also build the team and operating rhythm needed as the vertical scales, prototype solutions directly in Miro, develop ROI cases, and engage with executives, industry events, and analysts to shape buyer perception. The role requires 10+ years in manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), plant-floor to ROI credibility, senior relationships with VP-level buyers, hands-on enterprise sales, and a leadership style comfortable with ambiguity and bias to action. Miro offers global benefits including equity and stipends, location-specific salary ranges for Los Angeles, San Francisco, and New York, and a culture centered on belonging, collaboration, and innovation, with further detail on Miro’s mission and privacy policies.

The Professional Services organization at Miro houses industry leads who build specialized, high-value verticals, and as GTM Lead of Fashion you’ll report to the Head of Professional Services while working cross-functionally to build Miro’s Fashion vertical from the ground up. You’ll own the zero-to-one and ongoing scaling for Miro for Fashion, creating specialized workflows that show how fashion brands actually work—from seasonal planning to day-to-day execution—and prove the model deal by deal. Your responsibilities include identifying fashion use cases across design, planning, production, merchandising, marketing, and retail, mapping target accounts and buying committees, carrying early deals, partnering with GTM, Product, and Engineering, and representing Miro for Fashion externally at events and with ecosystem partners. Non-negotiable requirements include grown-up fashion industry experience, understanding a full season end-to-end, applying digital tools to solve seasonal planning or execution problems, and comfort with selling; enterprise sales execution and leadership that builds trust with senior stakeholders are strongly preferred. What’s in it for you includes a global benefits package, location-specific salary ranges (Los Angeles, San Francisco, and New York) of $204.34–$255.42 USD, equity, and development stipends, all within Miro’s diverse, collaborative culture focused on belonging.

The Professional Services organization at Miro is building verticals, and for Manufacturing they seek a GTM Lead to develop specialized solutions and workflows, turning Miro’s existing manufacturing footprint into a defined, scalable manufacturing business and proving the model deal-by-deal. You’ll own the zero-to-one for dedicated manufacturing solutions, identify and translate use cases into a product and sales story, target accounts and early champions to close deals, align GTM, and partner with Product and Engineering to turn manufacturing realities into roadmap decisions while representing Miro externally. You’ll also build the team and operating rhythm the vertical needs as it scales beyond its first customers, and you’ll engage on stage at industry events and within analyst and consultancy ecosystems to establish credibility with manufacturers. Non-Negotiable requirements include 10+ years across manufacturing operations and consulting (3–4 years at Engagement Manager/Associate Partner level), manufacturing-operator experience with a portfolio of continuous-improvement projects, bilingual in plant-floor conversations and ROI/deal structuring, senior relationships with VPs and above, plus preferred hands-on prototyping in Miro and enterprise sales experience. What’s in it for you includes a global benefits package with equity, wellbeing, WFH equipment allowance, and an L&D stipend, with location-specific salary ranges (Los Angeles, San Francisco, New York) of $204.34–$255.42 USD, and Miro’s description as a visual workspace for innovation with a diverse, inclusive culture.

The Professional Services organization at Miro houses industry leads, and as GTM Lead of Fashion you’ll report to the Head of PS and collaborate with Product, Engineering, Marketing, and GTM teams to build Miro’s Fashion vertical from the ground up. You’ll own the strategy, go-to-market, and commercial success for Miro for Fashion, creating specialized workflows and use cases across design, planning, production, merchandising, marketing, and retail that demonstrate how Miro fits fashion brands’ operations. Responsibilities include identifying target accounts, mapping champions and buying committees, carrying early deals, partnering with GTM, Product, and Engineering, representing Fashion externally at events, and building the team and operating rhythm as the vertical scales. Non-negotiable requirements include deep fashion industry experience, understanding of a full season lifecycle, experience applying digital tools to solve seasonal planning or execution problems, and strong selling ability; enterprise sales experience and credibility in the fashion ecosystem are highly preferred, along with a leadership style that builds answers rather than waiting for a perfect plan. What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, and a Learning & Development stipend, with location-specific salary ranges provided for Los Angeles, San Francisco, and New York, plus a description of Miro’s global, inclusive culture.

The GTM Lead of Manufacturing at Miro's Professional Services builds a dedicated manufacturing vertical from zero to one, turning Miro's existing manufacturing footprint into a defined, scalable business, and reports to the Head of Professional Services while collaborating across Product, Engineering, Marketing, and GTM teams. You will own the zero-to-one development of specialized workflows and applications, identify win-use cases, translate them into a product and sales narrative, target accounts, map the champion and buying committee, and carry early deals across the line, while representing Miro externally at industry events and analyst ecosystems and building the team as the vertical scales. The role requires 10+ years in manufacturing operations and consulting (including 3–4 years at Engagement Manager/Associate Partner level), hands-on manufacturing operations experience, bilingual capability in plant-floor and ROI/deal structuring discussions, and a proven ability to execute enterprise sales and prototype solutions in Miro. The Leadership Profile emphasizes comfort with ambiguity, rapid trust-building with senior stakeholders, and a bias toward action and prototyping ideas rather than waiting for a perfect plan. The package includes global benefits, equity, wellbeing supports, WFH equipment allowance, and an L&D stipend, with salary ranges listed for Los Angeles, San Francisco, and New York, alongside Miro's emphasis on collaboration, diversity, and inclusion.

The job is a Senior Full Stack Engineer position at Zendesk to build a real-time voice AI product that makes live conversations feel natural and reliable, with a focus on reducing latency and improving AI-driven support. Responsibilities include designing and implementing backend services for real-time voice conversations with emphasis on latency, reliability, and observability; building integrations for telephony, WebRTC, real-time audio processing, and external AI/speech services; shipping end-to-end features; improving platform reliability through monitoring, tracing, autoscaling, and failure recovery; addressing turn-taking and graceful handoffs to humans while collaborating with product and design. Requirements include solid backend fundamentals with API design, async systems, and scalable integrations; hands-on experience with real-time systems (WebRTC, WebSockets) or telephony protocols; a product-driven engineering mindset; the ability to debug latency and reliability issues; and cross-functional collaboration. Basic qualifications are 3+ years building production software with significant backend experience, experience with real-time or event-driven systems (WebRTC, SIP, streaming APIs), and proficiency in Python or equivalent backend languages and async architectures; preferred qualifications include telephony stacks, SIP, media servers, or speech/ASR/TTS integrations, familiarity with LLMs or conversational AI production infrastructure, and experience on full-stack teams shipping both backend and frontend user experiences. The US base salary ranges from $145,000 to $217,000 with possible bonuses/benefits; Zendesk supports hybrid/remote work, may use AI screening for applications, and is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.

Miro is seeking an AI Integrations Engineer in BizTech to connect core business systems across Sales, Marketing, Finance, and beyond by embedding with business teams to understand workflows and deliver AI-driven improvements. You will partner with stakeholders, design Model Context Protocols and agentic workflows, build and scale integrations and microservices, drive an AI-first culture, and own projects end-to-end from scoping to deployment. Requirements include 5-7 years in production automations and enterprise SaaS integrations, hands-on experience with iPaaS platforms like Workato (and other tools such as MuleSoft or Boomi), deep API familiarity with major SaaS like Salesforce, NetSuite, Zendesk, Marketo, and Jira, strong software engineering (preferably Java) with knowledge of API design, security, and event-driven architectures, plus experience with AI tooling and a consultative, reliable mindset. The role offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, collaborative culture that emphasizes belonging. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, dedicated to empowering teams to create the next big thing, and committed to diversity, inclusion, and protecting applicant privacy as described in the Recruitment Privacy Policy.

The AI Integrations Engineer at Miro will act as the bridge between core business systems across Sales, Marketing, Finance, and beyond, embedding in workflows to understand day-to-day challenges and deliver AI-driven improvements. You’ll partner with business stakeholders, design autonomous AI-driven workflows (Model Context Protocols), build and scale integrations, develop custom microservices, promote an AI-first culture, and own projects from scoping through deployment and iteration. Requirements include 5–7 years of production automation and enterprise SaaS integrations experience, hands-on Workato expertise (including recipe logic, connectors, and agentic capabilities) plus familiarity with other platforms (MuleSoft, Boomi), deep API experience with major SaaS tools (Salesforce, NetSuite, Zendesk, Marketo, Jira), a strong software engineering background (Java preferred), AI tooling familiarity, and strong communication and reliability/observability mindsets. Benefits typically include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with some variation by location, all within a culture that emphasizes belonging and collaboration. Miro is a visual workspace for distributed teams with 100M+ users and 250,000 companies, founded in 2011 and employing about 1,600 people across 13 hubs, dedicated to empowering teams to create the next big thing in a diverse, inclusive environment.

At Miro, the Business Technology (BizTech) team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and beyond, working directly with business teams to understand their day-to-day challenges. The role requires a proactive, “go figure it out” mindset to design and deliver AI-first agentic workflows, leveraging iPaaS platforms and custom microservices. You’ll partner with stakeholders, design Model Context Protocols and autonomous AI capabilities, build and maintain robust integrations for real-time data flow, develop scalable microservices, and own the end-to-end lifecycle from scoping to deployment and iteration. Requirements include 5-7 years of experience in production automations and enterprise SaaS integrations, hands-on work with Workato (and other platforms like MuleSoft or Boomi), deep API-based system fluency with major SaaS such as Salesforce, NetSuite, Zendesk, Marketo, Jira, strong software engineering skills (preferably Java) and CI/CD, plus familiarity with API design, OAuth/JWT, data modeling, event-driven architectures, and AI tooling for agentic workflows. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, alongside a diverse, collaborative culture focused on belonging and inclusion and supported by Miro’s global presence and mission.

At Miro, the AI Integrations Engineer role is to connect core business systems across Sales, Marketing, Finance, and beyond, working directly with business teams to understand day-to-day challenges and deliver AI-powered automation. Key responsibilities include partnering with stakeholders, designing model context protocols and agentic workflows, building and scaling integrations and microservices, driving an AI-first culture, using AI developer tools, and owning projects end-to-end from scoping to deployment and iteration. Requirements include 5–7 years in production automations and enterprise SaaS integrations, hands-on experience with Workato (and other platforms), deep enterprise system fluency with major SaaS APIs, a strong software engineering foundation (preferably Java), knowledge of API design, security, data modeling, and event-driven architectures, plus CI/CD and experience with AI tooling and agentic capabilities. Perks and culture include global benefits (equity, wellbeing benefit, WFH equipment allowance, and a learning and development stipend), a diverse and collaborative environment, with location-specific benefits; specifics can be found on the Global Miro benefits board. About Miro: a visual workspace for distributed teams, serving over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees in 13 hubs, and a mission to empower teams to create the next big thing while fostering diversity and inclusion.

At Miro, the BizTech team seeks an AI Integrations Engineer to partner directly with Sales, Marketing, Finance, and other departments, embedding in their workflows to identify bottlenecks and deliver technical solutions with a focus on AI-first, agentic workflows powered by iPaaS and custom microservices. You will design Model Context Protocols, build autonomous AI-driven capabilities for business teams, and design and maintain robust integrations to ensure secure, real-time data flow and process automation, owning the end-to-end lifecycle from scoping to deployment and iteration. Requirements include 5-7 years in production automations and enterprise SaaS integrations, hands-on Workato experience (recipes, connectors, Genie/Agentic Studio) plus familiarity with MuleSoft or Boomi, deep experience with Salesforce, NetSuite, Zendesk, Marketo, and Jira, a solid software engineering foundation (microservices, preferably Java), API design, modern authentication, data modeling, and event-driven architectures, plus CI/CD/GitOps, secure credential management, AI tooling, agentic experience, and a consultative mindset. The role emphasizes reliability and observability—monitoring integration health, alerting, and maintaining auditable production pipelines—along with a strong autonomous “Go figure it out” attitude and use of AI development tools like Cursor, Claude Code, and Cowork to accelerate delivery. Miro offers an equity-based, wellbeing-focused benefits package (with location variations), a WFH equipment allowance, and a Learning & Development stipend, along with a diverse, inclusive culture and the opportunity to join a global team that values collaboration and belonging; recruitment privacy is described in their policy.

At Miro, the BizTech AI Integrations Engineer acts as the connective tissue between core business systems across Sales, Marketing, Finance, and beyond, embedding with frontline teams to understand day-to-day challenges and craft AI-driven improvements. You will directly partner with stakeholders, design and implement autonomous AI workflows (Model Context Protocols) and agentic solutions, build and scale robust integrations for real-time data flow, create custom microservices, and own projects end-to-end from scoping to deployment and iteration. The role requires 5–7 years of production automation and enterprise SaaS integrations experience, including hands-on work with Workato (recipes, connectors, Genie/Agentic Studio) and familiarity with other iPaaS tools, plus deep experience with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira) and a strong software engineering foundation (Java preferred) with API design, authentication standards, data modeling, and event-driven architectures, alongside CI/CD/GitOps. Candidates should have AI tooling and agentic experience, be adept at translating technical concepts to business value, possess a reliability and observability mindset, and demonstrate a “go figure it out” autonomous attitude to experiment with new technologies and deliver optimal solutions. Miro offers global benefits (equity, wellbeing, equipment allowance, learning stipend), a diverse and inclusive culture, and location-specific benefits, all in support of collaboration, belonging, and empowering teams to create the next big thing.

At Miro, the AI Integrations Engineer sits in the BizTech team and connects core business systems across Sales, Marketing, Finance, and beyond, working directly with business stakeholders to map workflows and solve day-to-day challenges. The role emphasizes building AI-first, agentic workflows, designing Model Context Protocols, and scaling integrations and custom microservices using iPaaS platforms and modern AI tooling, with end-to-end ownership from scoping to deployment. Qualifications include 5-7 years of production automation and enterprise SaaS integrations experience, hands-on work with Workato and its agentic capabilities (plus exposure to other platforms), strong API/data modeling, Java-based microservices, CI/CD, and familiarity with AI toolchains. The position requires a consultative mindset, strong communication, reliability and observability practices, and a high degree of autonomy to experiment, with benefits such as equity, wellbeing support, equipment allowance, and an Learning & Development stipend (benefits vary by location). Miro is a visual workspace enabling distributed teams to innovate, serving over 100 million users and 250,000 companies, with a diverse, inclusive global culture and a mission to empower teams to create the next big thing.

Miro’s BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance and beyond, embedding yourself in workflows and solving day-to-day challenges with an AI-first mindset, iPaaS, and custom microservices. You’ll partner directly with stakeholders to map workflows, identify bottlenecks, and design autonomous, AI-driven agentic capabilities, while building and scaling robust integrations that ensure secure, real-time data flow and developing microservices for complex routing and logic. Requirements include 5-7 years of production automation and enterprise SaaS integrations experience, hands-on expertise with Workato (recipes, connectors, agentic capabilities) and familiarity with other platforms (MuleSoft, Boomi), deep experience integrating with Salesforce, NetSuite, Zendesk, Marketo, and Jira, a strong software engineering foundation (preferably Java), API design and modern authentication, data modeling, and event-driven architectures, plus CI/CD/GitOps and familiarity with AI tooling and agentic MCPs. What’s in it for you are global benefits (equity, wellbeing stipend, equipment allowance, and an annual Learning & Development stipend), a diverse, supportive team, and location-specific benefits; Miro also emphasizes belonging, collaboration, and an inclusive culture across 13 hubs and 1,600+ employees serving 100M+ users. Miro’s mission is to empower teams to create the next big thing, and the company highlights its Recruitment Privacy Policy while inviting you to learn more about life at Miro through its channels.

Miro's BizTech team is seeking an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and beyond, embedding yourself in day-to-day workflows. You will partner with stakeholders to map workflows, identify bottlenecks, and design and deliver AI-enabled, agentic solutions, while building and scaling integrations and developing custom microservices. Required qualifications include 5–7 years in production automations and enterprise SaaS integrations, hands-on experience with Workato and other platforms, deep API and data modeling expertise, and a software engineering foundation with experience building microservices (ideally in Java) and implementing CI/CD. You should have experience with AI tooling or strong foundational knowledge of LLM-driven agents, a consultative mindset to translate technical concepts into business value, and a proactive "go figure it out" attitude. Miro offers global benefits (equity, wellbeing, equipment allowance, and a Learning & Development stipend) and a diverse, inclusive culture focused on collaboration, belonging, and empowering teams to build the next big thing.

Miro’s BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in workflows to solve day-to-day challenges with AI-powered improvements. You will partner with business stakeholders, design and implement AI-first, agentic workflows, build and scale integrations and custom microservices, and own the end-to-end lifecycle from scoping to deployment and iteration. Requirements include 5–7 years in production automations and enterprise SaaS integrations, hands-on experience with Workato (recipes, connectors, agentic features) and other iPaaS like MuleSoft or Boomi, deep experience with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira), a software engineering foundation (preferably Java), knowledge of API design, OAuth/JWT, event-driven architectures, CI/CD, and familiarity with AI tooling and MCPs, plus strong consultative communication and a reliability/observability mindset and a “Go Figure It Out” attitude. Perks include a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits with details on the Global Miro benefits board. About Miro: a visual workspace for innovation serving over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing diversity and inclusion and recruitment privacy.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - They are a publicly traded tech company with a growing tax function seeking a Tax Senior to join the US Income Tax team, reporting to the US Tax Manager. - The role involves helping prepare the quarterly and annual US federal and state income tax provision and the audited financial statements, and gathering information and workpapers for returns prepared by external advisors. - The ideal candidate enjoys contributing, learning, and using technology (including AI) to improve processes and support employees globally. - Additional duties include researching tax issues, preparing analyses and recommendations, and communicating with federal or state tax authorities to resolve matters.

The Senior Platform Architect at Zendesk is responsible for all technical, solution, and competitive aspects of Zendesk's AI customer engagement and must be highly customer- and solution-oriented with a track record selling to Enterprise and Mid-Market executives. Candidates should bring customer-obsessed enterprise expertise, an entrepreneurial spirit, and the ability to map requirements to software solutions, design architecture, and lead high-impact customer trials, along with a strong AI/LLM technical foundation. They must excel in communication and influence, building cross-functional relationships and translating complex concepts for senior stakeholders, while thriving in fast-moving, ambiguous environments and being willing to travel. Preferred qualifications include 5+ years of technical customer-facing leadership, robust API and integration capabilities, structured execution from testing to optimization, problem solving in ambiguous contexts, AI/conversational intelligence experience, enterprise architecture and security knowledge, and strong technical documentation and cross-functional communication skills. The position offers US OTE of $200k-$300k with 80/20 base/commission (potential bonuses), and Zendesk emphasizes equal opportunity, diversity and inclusion, hybrid work options, and accommodations, with AI-based screening in hiring.

- The role is Senior Manager, Revenue Recognition in Austin, TX, owning the revenue close operations in Zuora Revenue (RevPro) from period open to final posting. - Key responsibilities include leading the end-to-end monthly open/close, posting revenue journal entries to the GL, maintaining balance sheet reconciliations (deferred revenue, contract assets, unbilled AR), providing ASC 606 guidance on complex transactions, mentoring the team, and continuously improving close procedures and controls. - Basic qualifications require 7+ years in revenue recognition or technical accounting, a CPA, hands-on RevPro close experience, and strong ASC 606 knowledge. - Preferred qualifications include SaaS industry experience, NetSuite or ERP experience, and prior mentoring or managing accounting staff. - The role offers a hybrid work arrangement with some in-office time, a base salary range of $151,000–$227,000 plus bonus/benefits, and Zendesk’s commitment to diversity and equal opportunity.

The role is a Senior Full Stack Engineer with a backend-first focus on building real-time voice AI systems, owning features end-to-end, and prioritizing latency, reliability, and conversation flow. Responsibilities include building backend systems powering real-time voice conversations, developing integrations for telephony, real-time audio, and external AI services, shipping features across the voice platform (including some user-facing web experiences), and improving platform reliability, observability, and performance while addressing real-time interaction challenges like interruptions and turn-taking. It’s exciting because you’ll directly impact how conversations feel, tackle low-latency and AI-powered workflows, own work across product, platform, and infrastructure, and help define early voice AI products. Qualifications include 3+ years of production software experience; backend-first with APIs, async systems, integrations, and system design; experience building and owning end-to-end product features; experience with real-time or event-driven systems such as WebSockets, WebRTC, or streaming; and a passion for product quality and user-facing problems (with interest in voice AI). Tech stack includes Python, FastAPI, React, TypeScript, WebRTC, Redis, MongoDB, and modern LLM/speech infrastructure; the US base salary range is $145,000-$217,000 with possible bonuses/benefits, with offers based on capabilities and location; Zendesk emphasizes hybrid work, inclusion, and accommodations for applicants.