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Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
The Senior Threat Detection & Intelligence Engineer will understand attacker operations, detect threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. They’ll join the Cloud Security & Detection & Response team, translating external threat intelligence into actionable detections, building high-fidelity cloud and SaaS detections, leading complex investigations, and partnering with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Required qualifications: 5–7 years in security with 2+ years in threat detection/intelligence/investigations, experience with cloud-native SaaS (AWS preferred), strong investigation skills, proficiency in Python and security workflow automation, and familiarity with cloud telemetry, large data querying (SQL), Infrastructure as Code, and forensics. Why you’ll love it: you’ll shape how threat intel is used, work on real attacker behavior, have room to build and improve detections, collaborate with engineers who value security as an engineering problem, plus competitive benefits and a diverse, inclusive culture at Miro.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
The Senior Threat Detection & Intelligence Engineer role blends threat intelligence, detection engineering, and incident investigation to understand adversaries, detect threats early, and lead investigations when it matters most. You’ll work on Miro’s Cloud Security & Detection & Response (CSDR) team, translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intel/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, proficiency in Python and automation, and the ability to query large datasets while explaining risk in business terms. The role offers opportunities to influence how threat intelligence is used, work with real attacker behavior, grow detection capabilities, and collaborate with engineers who view security as an engineering problem, along with a supportive, diverse culture and benefits.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
The Senior Threat Detection & Intelligence Engineer role at Miro combines threat intelligence, detection engineering, and incident investigation with an engineering-first mindset to turn messy signals into attacker narratives. It sits within the Cloud Security & Detection & Response team, which protects Miro by translating external threat intel into detections, building high-fidelity cloud and SaaS detections, leading investigations, and driving security-by-design with engineering. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to remediation, and guiding incident response. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python and SQL proficiency, familiarity with cloud telemetry and IaC, and the ability to explain risk in business terms. The role offers opportunities to influence how threat intel is used, work on real attacker behavior, room to build and improve detection capabilities, and benefits like equity, wellbeing support, a learning stipend, plus a diverse, collaborative culture at Miro.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
We’re hiring a Senior Threat Detection & Intelligence Engineer to understand how adversaries operate, detect meaningful threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. You’ll join the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity detections for cloud and SaaS environments, leads complex investigations, and partners with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Your responsibilities include tracking emerging threats relevant to cloud/SaaS, turning threat intel into practical detection strategies, designing context-aware detections across cloud, identity, and applications, leading end-to-end investigations, acting as technical lead during incidents, and analyzing trends to improve preventative controls while raising security maturity with engineering. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, experience in cloud-native SaaS (AWS preferred), strong investigation skills, ability to use threat intel to inform detection and response, proficiency in Python for automation, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and knowledge of incident response, digital forensics, and Infrastructure as Code (Terraform or similar). Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and improve detections, and partner closely with engineers who view security as an engineering problem, with benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, all within Miro’s inclusive culture.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
Miro is seeking a Senior Threat Detection & Intelligence Engineer to join the Cloud Security & Detection & Response (CSDR) team, combining threat intelligence, detection engineering, and incident investigation with an engineering-first mindset. The team focuses on translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and leading deep investigations from signal to remediation. Requirements include 5–7 years in security with 2+ years in threat detection, threat intel, or investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python automation, SQL or similar data querying, familiarity with cloud telemetry and detection platforms, and knowledge of incident response, forensics, and IaC (Terraform). Perks include opportunities to shape how threat intel is used, work on real attacker behavior, room to build and improve detections, close collaboration with engineers, and a global benefits package with equity, wellbeing benefits, WFH equipment allowance, and an annual Learning & Development stipend, all within a diverse and inclusive environment at Miro.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
Miro is hiring a Senior Threat Detection & Intelligence Engineer who will combine threat intelligence, detection engineering, and incident investigations with an engineering-first mindset to turn messy signals into clear attacker narratives. The role sits within the Cloud Security & Detection & Response (CSDR) team and focuses on translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS, and leading complex investigations while partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud and SaaS, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to root cause and remediation, and acting as a technical lead during security incidents. Qualifications include 5–7 years in security with 2+ years in threat detection, threat intelligence, or investigations, experience with cloud-native SaaS environments (AWS preferred), strong investigation skills, Python and automation of security workflows, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and experience with incident response, forensics, and Infrastructure as Code such as Terraform. The role offers opportunities to shape how threat intelligence is used, work on real attacker behavior, build and improve detection capabilities, partner closely with engineers, and enjoy benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual learning stipend within a diverse and inclusive culture.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigations, focusing on turning messy signals into attacker narratives and leading investigations when it matters. You’ll join the Cloud Security & Detection & Response team, which protects Miro by translating external threat intel into detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design with emphasis on context and attacker intent over alert volume. Key responsibilities include tracking emerging cloud/SaaS threats, designing context-aware detections across cloud, identity, and application layers, leading investigations end-to-end, guiding incident response, and analyzing trends to improve preventative controls while collaborating with engineering. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS strongly preferred), strong investigative skills, Python automation, SQL-like data querying, familiarity with cloud telemetry and IR/forensics, and the ability to explain risk in business terms. Miro offers a role where you can influence how threat intel is used, work with real attacker behavior, grow detection capabilities, and collaborate with engineers, plus a global benefits package (equity, wellbeing benefit, equipment allowance, and L&D stipend) within a diverse, inclusive environment.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
The role is a Senior Threat Detection & Intelligence Engineer at Miro, bridging threat intelligence, detection engineering, and incident investigations with an engineering-first mindset. The position sits on the Cloud Security & Detection & Response (CSDR) team that protects Miro by translating external threat intel into actionable detections, building high-fidelity cloud and SaaS detections, leading complex investigations, and partnering with engineering to drive security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud and SaaS, converting threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Qualifications require 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, proficiency in Python and SQL, familiarity with cloud telemetry and detection platforms, and experience with IaC and incident response/digital forensics. The role offers opportunities to define how threat intelligence is used, work on real attacker behavior, collaborate with engineers, and enjoy a global benefits package and an inclusive, diverse culture at Miro, while not being a fit for those primarily focused on compliance or vendor management.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into attacker narratives. You’ll join the Cloud Security & Detection & Response team focused on translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and applications, leading deep investigations from signal to root cause, and guiding incident response as a technical lead. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intel/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python automation, SQL querying, and familiarity with cloud telemetry, logging, and infrastructure-as-code. Why you’ll love it: you’ll shape how threat intelligence is used, work with real attacker behavior, have room to build and improve detections, partner with engineers who treat security as an engineering problem, and benefit from equity, wellbeing perks, a equipment allowance, and a learning stipend in a diverse, inclusive environment at Miro.
Senior Threat Detection Engineer - Intelligence
Miro
Austin
United States
Not specified Unknown Engineering

Is remote?:

No
The Senior Threat Detection & Intelligence Engineer role combines threat intelligence, detection engineering, and incident investigation to understand attacker operations, detect meaningful threats early, and lead investigations when it matters most. The role sits on Miro’s Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to bake security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats relevant to cloud/SaaS, turning intelligence into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents while analyzing trends to improve preventative controls. Qualifications call for 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python and data querying proficiency, familiarity with cloud telemetry and IaC (Terraform), and solid incident response/forensics background. Why you’ll love it: you’ll help shape how threat intelligence is used, work with real attacker behavior, have room to build and improve detections, collaborate closely with engineers who value security as an engineering problem, and enjoy global benefits, equity, well-being support, a learning stipend, and a culture focused on belonging and inclusion at Miro.
LATAM Account Executive, SMB East - Spanish Speaking
Atlassian
Austin
United States
Not specified Full-Time Sales

Is remote?:

No
Atlassian offers flexible work options (office, from home, or hybrid) and hires globally where it has a legal entity to support employees’ needs. LATAM SMB Account Executives guide LATAM SMB customers through Atlassian’s cloud journey, advocate for customers, provide insights to Product and Engineering, and collaborate with Product specialists and Marketing to improve the customer experience. They serve the top 30,000 SMB customers with a customer-centric, innovative approach, report to the Sales Manager in their region, and this is a remote role offering autonomy. Responsibilities include building a new growth motion, owning the full sales cycle for designated LATAM SMB accounts, following up inbound leads, outbound prospecting, qualifying needs with a consultative approach, and developing territory plans to maximize expansion. They must collaborate cross-functionally with Solution Engineers, Solution Sales Executives, Channel Partners, Marketing, and Customer Success; guide pricing, licensing, and packaging decisions; provide regular sales forecasts; and stay updated on industry trends and competitor activities within the US market.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
Miro's BizTech team is seeking an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in stakeholder workflows and solving day-to-day challenges with a proactive, "go figure it out" mindset. You will partner with business stakeholders, map workflows, design AI and agentic solutions (Model Context Protocols), build and scale integrations for secure, real-time data flow, and develop custom microservices, owning the full lifecycle from scoping to deployment. Required qualifications include 3-5 years in production automations and enterprise SaaS integrations, hands-on experience with Workato (recipes, connectors, and agentic features) and familiarity with other iPaaS platforms, deep enterprise system fluency with Salesforce, NetSuite, Zendesk, Marketo, and Jira, a strong software engineering foundation (Java preferred), API design, authentication, data modeling, and event-driven architectures, plus experience with AI tooling and a consultative, reliable mindset. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, supportive environment and location-specific benefits listed on Miro's benefits board. About Miro: a visual workspace for distributed teams with 100M+ users, founded in 2011, 1,600+ employees in 13 hubs, emphasizing belonging and inclusion, with recruitment privacy policies in place.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
At Miro, the BizTech team seeks an AI Integrations Engineer to connect core systems across Sales, Marketing, and Finance, embedding in business workflows to build AI-first agentic automations using iPaaS and custom microservices. You will partner with stakeholders, map workflows, identify bottlenecks, design Model Context Protocols and autonomous AI-driven capabilities, design and maintain secure, real-time integrations, and own end-to-end project delivery from scoping to deployment and iteration. Requirements include 3-5 years of production automation and enterprise SaaS integrations, hands-on Workato experience (recipes, connectors, Genie/Agentic Studio) plus familiarity with MuleSoft or Boomi, deep API and integration knowledge, Java-based microservices background, API design (REST/GraphQL), OAuth/JWT, data modeling, event-driven architectures, and CI/CD/GitOps, plus AI tooling experience and a consultative, reliable mindset with a “Go figure it out” attitude. Perks include global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific variations, and a diverse, collaborative culture. Miro is a visual workspace for distributed teams, serving more than 100 million users across 250,000 companies, founded in 2011, with 1,600+ employees in 13 hubs, and a culture focused on collaboration, belonging, and innovation.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
At Miro, the BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance and beyond by embedding with business teams to design AI-first, agentic automation workflows. You’ll partner with stakeholders, map their workflows, identify bottlenecks, and design Model Context Protocols (MCPs) and autonomous AI-driven solutions, while building and scaling integrations and custom microservices and owning projects end-to-end. Requirements include 3–5 years of production automation and enterprise SaaS integrations experience, hands-on work with Workato (and optionally MuleSoft/Boomi), API-heavy experience with major platforms like Salesforce, NetSuite, Zendesk, Marketo and Jira, a strong software engineering foundation (preferably Java) and API design, authentication, data modeling and event-driven architectures, plus CI/CD/GitOps and secure credential management; familiarity with AI tooling and building LLM-driven agents is a plus. The role also demands a consultative mindset, excellent communication, reliability and observability skills, a high degree of autonomy and a “go figure it out” attitude, and using AI developer tools like Cursor, Claude Code, and Cowork to accelerate development. Perks include a global benefits package with equity, wellbeing support, a WFH equipment allowance and an L&D stipend, and Miro emphasizes diversity and inclusion with information available on the global benefits board.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
The AI Integrations Engineer at Miro will connect core business systems across Sales, Marketing, Finance, and beyond by embedding themselves in stakeholder workflows. You will pioneer AI and agentic workflows, design Model Context Protocols, and build integrations that enable autonomous, AI-driven capabilities for the business. You’ll design, implement, and maintain robust end-to-end integrations and custom microservices, ensuring secure real-time data flow and scalable automation while owning projects from scoping to deployment and iteration. Requirements include 3-5 years in production automations and enterprise SaaS integrations, hands-on Experience with Workato (and other platforms), deep API experience with major SaaS like Salesforce and NetSuite, a strong software engineering background (preferably Java), knowledge of API design, security, CI/CD, and familiarity with AI tooling for agentic development. The role comes with global benefits (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture that emphasizes collaboration and empowering teams to build the next big thing.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
Miro's BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and beyond by embedding in workflows and delivering AI-first, agentic solutions using iPaaS and custom microservices. In this role, you’ll partner with stakeholders, map workflows, identify bottlenecks, design Model Context Protocols, build autonomous AI capabilities, and own end-to-end integrations—from real-time data flows to secure automation. Requirements include 3-5 years of production automations and enterprise SaaS integrations, hands-on Workato experience (and familiarity with other platforms), deep experience with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira), a software engineering foundation (preferably Java) with API design, security, data modeling, and event-driven architectures, plus CI/CD, GitOps, and familiarity with AI tooling and agentic development. You should have a consultative mindset, excellent communication, reliability and observability skills, and a go‑figure‑it‑out attitude—autonomy to experiment and translate technical work into tangible business value. Miro offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture that aims to empower teams to create the next big thing.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
Miro's BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in workflows to tackle day-to-day challenges with AI-first, agentic automation using iPaaS and custom microservices. You will partner with business stakeholders, design Model Context Protocols and autonomous AI workflows, build and scale integrations for secure, real-time data flow, develop custom microservices, and own the end-to-end lifecycle from scoping to deployment and iteration. Requirements include 3–5 years in production automations and enterprise SaaS integrations, hands-on Workato experience (and familiarity with other platforms), deep experience with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira), a strong software engineering foundation (Java preferred), API design, modern auth, data modeling, event-driven architectures, CI/CD/GitOps, plus AI tooling experience and a consultative, reliability-focused approach. What’s in it for you are equity, a wellbeing benefit, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific benefits, within a diverse, inclusive team. About Miro: a visual workspace for innovation with 100M+ users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, 1,600+ employees across 13 hubs, emphasizing collaboration, belonging, and a mission to empower teams to create the next big thing, with a Recruitment Privacy Policy governing applicant data.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
At Miro, the Business Technology (BizTech) team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in workflows with a proactive, “go figure it out” AI-first mindset. You’ll partner with business stakeholders, design AI and agentic workflows, build and scale integrations between enterprise systems, develop custom microservices, and own projects end-to-end from scoping to deployment and iteration. Requirements include 3-5 years in production automations and enterprise SaaS integrations, hands-on experience with Workato and agentic capabilities (with familiarity to other platforms like MuleSoft or Boomi), deep API/data/architecture skills (REST, GraphQL, OAuth/JWT), experience building microservices (preferably Java), and a consultative, reliable, autonomous approach with AI tooling and MCPs. The role offers global benefits such as equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on Miro’s benefits board. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000 companies, founded in 2011 and employing about 1,600 people across 13 hubs, prioritizing diversity, inclusion, collaboration, and belonging, with recruitment privacy policies in place.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
Miro is seeking an AI Integrations Engineer in its BizTech team to connect core business systems across Sales, Marketing, Finance, and beyond, embedding within workflows and driving AI-first, agentic automation using iPaaS and custom microservices. The role involves partnering with business stakeholders, mapping workflows, identifying bottlenecks, and delivering technical solutions, plus designing Model Context Protocols and autonomous AI capabilities to empower teams, while owning end-to-end project lifecycles. Requirements include 3-5 years of production automation and enterprise SaaS integrations experience, hands-on Workato expertise (and other platforms), fluency with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira), a strong software engineering background (preferably Java), and knowledge of APIs, authentication, data modeling, and event-driven architectures, with CI/CD/GitOps familiarity; AI tooling experience or a solid foundation in building LLM-driven agents and MCPs is also expected. Candidates should have excellent consultative communication to translate technical concepts into business value, a reliability and observability mindset, and a high degree of autonomy to experiment and solve ambiguous problems. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, within a global, diverse, and inclusive culture at Miro, with location-specific benefits and a chance to help empower teams to create the next big thing.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
- Miro’s BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in daily workflows to build AI-first, autonomous workflows using iPaaS platforms and custom microservices. - You’ll partner with stakeholders, map their workflows, identify bottlenecks, design Model Context Protocols (MCPs) and agentic solutions, design and maintain robust integrations, and own projects end-to-end from scoping to deployment and iteration. - Requirements include 3–5 years of production automation and enterprise SaaS integrations, hands-on Workato expertise (and knowledge of other platforms), deep API experience with major SaaS like Salesforce, NetSuite, Zendesk, Marketo, and Jira, a strong software engineering foundation (preferably Java), plus familiarity with APIs, authentication, data modeling, event-driven architectures, CI/CD/GitOps, and AI tooling alongside a consultative, autonomous mindset. - Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on Miro’s Global benefits board, reflecting a diverse, collaborative, inclusive environment. - About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, employing more than 1,600 people across 13 hubs, focused on empowering teams to create the next big thing and fostering belonging and collaboration.
AI Integrations Engineer
Miro
Austin
United States
Not specified Unknown IT

Is remote?:

No
At Miro, the BizTech team is seeking an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more by embedding in workflows and solving day-to-day challenges. You will pioneer AI and agentic workflows, design Model Context Protocols, and build and scale integrations and custom microservices, owning projects end-to-end from scoping to deployment and iteration. Requirements include 3-5 years in production automations and enterprise SaaS integrations, hands-on experience with Workato (recipes, custom connectors, and agentic capabilities like Workato Genie and Agentic Studio) plus familiarity with other iPaaS platforms, deep API fluency with major SaaS like Salesforce, NetSuite, Zendesk, Marketo, Jira, and a strong software engineering foundation for building microservices and modern API-driven architectures; plus AI tooling experience and a consultative, reliability-focused mindset. Perks include a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, collaborative environment (benefits may vary by location). About Miro: a visual workspace for distributed teams used by over 100 million users and 250,000 companies, emphasizing belonging, collaboration, and inclusion as it empowers teams to create the next big thing.
Team Lead, SEO and AEO
Atlassian
Austin
United States
Not specified Unknown Marketing

Is remote?:

No
Atlassian offers flexible work locations—office, remote, or a hybrid setup—and hires in any country where it has a legal entity. In this role you will own the goals, outcomes, and strategy for the SEO/AEO team, build a high-performing culture, and develop team capabilities through coaching and cross-functional collaboration. You will identify opportunities for improvement, collaborate with product marketing, content, growth product, and engineering to implement SEO/AEO recommendations, ensure technical SEO priorities are met, and develop metrics to evaluate marketing impact and report progress to leadership. You will influence senior stakeholders with data-driven evidence, guide the team through industry transitions such as AI-powered search, Google SGE, and LLM-driven discovery, and lead analysis of risks in organic and AI-driven channels with independent prioritization and creative solutions. Qualifications include 8+ years of SEO experience with 2+ years in leadership, ability to set team goals/OKRs, strong cross-functional influence, a track record of building high-performing teams, and proficiency with analytics and SEO tools; preferred: 10+ years in enterprise B2B SaaS, experience managing large-scale enterprise SEO, exposure to AI-driven workflows, and the ability to set aspirational yet attainable goals.
Solution Consultant, Cloud Platform Development and Integration
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian hires people in any country with a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of being a distributed-first company. - The Atlassian Advisory Services team is globally distributed and helps strategic and enterprise customers tackle complex challenges to maximize their Atlassian investment. - They are hiring a non-managerial Solution Consultant with a Cloud Platform Development and Integration focus to deliver expert technical guidance and drive value for clients. - Key duties include aligning on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, collaborating across teams, and traveling up to 30% for events. - Required background features 4–6 years in SaaS, 2+ years in customer-facing roles, deep Atlassian Cloud expertise (admin of Jira/Confluence/Jira Service Management, Guard, Focus, Rovo, etc.), cloud REST API experience, and development with Forge, TypeScript/JS/Node/React, plus familiarity with Connect/Forge migration and AI integrations; fluent English with a second language (Spanish, French, or Portuguese) as a nice-to-have, along with coaching, cross-team, and large-customer experience.
Senior Value Advisor, Value Management Office - Practice
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work locations and hires globally in countries where it has a legal entity. - The Value Management Office aims to infuse all interactions with a focus on customers’ strategic needs and long-term success, with a Senior Value Advisor leading scale, craft, and thought leadership across Atlassian and its customers. - The role owns the development of value tooling, content, and strategy, drives innovation at scale, and applies financial acumen to craft comprehensive business cases and inform high-impact decisions. - It involves building the VMO inward and outward by partnering with multiple internal teams, scaling value management, and guiding cross-functional efforts to deliver customer outcomes while navigating ambiguity. - The position emphasizes knowledge sharing, mentoring, continuous learning, external thought leadership, and travel of up to 10–15% for onsite meetings and conferences.
Account Executive, Mid Market Central
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work locations—office, home, or a combination—and hires in any country with a legal entity, giving employees control over family, personal goals, and priorities. Atlassian unleashes the potential of every team with products like Jira Software, Confluence, and Jira Service Management, used by the Fortune 500 and many other organizations worldwide, including NASA, Audi, and Dropbox. The Mid-Market sales role owns 45-75 accounts (200-10,000 seats), carries a $2-4M annual quota, and leads a cross-functional deal team to drive net-new growth and expansion while building executive relationships across multiple business groups. The role requires applying MEDDPICC (or similar) to qualify and win complex opportunities, closing multithreaded, multi-solution opportunities through outcome-based selling, and occasional travel for meetings and industry events. It also involves collaborating with channel, marketing, product, and customer success to maintain high customer satisfaction, keeping a healthy pipeline with accurate forecasts, staying informed on industry trends and competitors, and adhering to Atlassian values and a team-based approach.
Account Executive, Strategic
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
At Atlassian, you can work from an office, from home, or a hybrid setup, and we hire people in any country where we have a legal entity, serving over 300,000 customers worldwide including NASA, IBM, HubSpot, Samsung, and Coca-Cola, with a mission to unleash every team’s potential through our software and drive revenue growth. Our culture centers on the value of “play as a team,” supporting one another, celebrating wins, and sharing knowledge, with employees working with Atlassian, not for Atlassian. We are leading the responsible integration of artificial intelligence into our cloud products to migrate customers to the cloud, building trust through cost transparency, accelerating collaborations, and delivering faster, better business outcomes while crafting a strong sales strategy. The role focuses on steering the use of various products for our most significant, high-value customers, understanding their long-term goals, and developing customized plans to foster mutual growth while nurturing relationships with key decision-makers and collaborating with internal teams and Channel Partners to deliver aligned solutions. Responsibilities include developing and implementing named account or territory plans, serving as the main contact and escalation point for strategic accounts, building C-level relationships, leading negotiations, conducting market research and forecasting, maintaining deep product knowledge, traveling as needed, and mentoring junior sales teammates if applicable.
Sales Engineer
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is transforming customer experience and employee services with its AI-powered Resolution Platform, helping brands deliver smarter, faster, and more personal service at scale. As a Sales Engineer, you’ll be a trusted advisor and technical thought leader who navigates complex customer challenges and partners with Sales, Product, Engineering, and Customer Success to architect AI-driven, scalable solutions. Your responsibilities include leading end-to-end technical and business discovery, designing AI/ML-driven CX & ES solutions, driving technical strategy through the sales cycle, integrating with Zendesk APIs and cloud platforms, aligning with compliance, and demonstrating ROI via analytics. Requirements include 5+ years of SaaS/CX sales engineering experience, strong knowledge of web/scripting technologies, proven pilots/PoCs, deep AI understanding, domain expertise in CCaaS/ITSM/BI/WFM or middleware, excellent communication, a bachelor’s degree, and willingness to travel. The US on-target earnings range is $148k-$222k with an 80/20 base/commission split, the role is hybrid with in-office requirements, and Zendesk emphasizes equal opportunity and accommodations, with AI potentially used to screen applications.
SMB Account Executive - New Logo
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring an AI-savvy SMB Account Executive to grow its SMB base by hunting opportunities, closing deals, and nurturing relationships, leveraging AI-driven insights to accelerate revenue and align with customer goals. Responsibilities include driving top-line revenue with AI-powered pipeline development, managing customer relationships for high satisfaction and retention, leading complex sales cycles with AI and data-driven solutions, co-creating AI transformation roadmaps with measurable KPIs, and building data-backed ROI to influence procurement and upsell opportunities. The role also involves consultative technical conversations with Solutions Engineers and cross-functional teams, identifying cross-sell and upsell opportunities, staying ahead of AI market trends, and maintaining a robust Salesforce pipeline with forecasts while collaborating with Marketing and Customer Success to optimize campaigns. Required qualifications include at least 2 years of B2B SaaS sales or solution engineering experience with a track record of exceeding targets, strong technical aptitude for AI product architecture and integrations, CRM proficiency, territory/account planning, a BA/BS or equivalent, willingness to travel, and outstanding communication and negotiation skills. The position offers a US OTE of $111,000 to $167,000 (60/40 base/commission), a hybrid work model with partial in-office days, and Zendesk’s commitment to diversity, equity, and inclusion, with AI screening of applications as part of the process and accommodations available upon request.
Senior Tax Accountant - Provision and Compliance
Atlassian
Austin
United States
Not specified Unknown Finance & Accounting

Is remote?:

No
- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - They are a publicly traded tech company with a growing tax function seeking a Tax Senior to join the US Income Tax team, reporting to the US Tax Manager. - The role involves helping prepare the quarterly and annual US federal and state income tax provision and the audited financial statements, and gathering information and workpapers for returns prepared by external advisors. - The ideal candidate enjoys contributing, learning, and using technology (including AI) to improve processes and support employees globally. - Additional duties include researching tax issues, preparing analyses and recommendations, and communicating with federal or state tax authorities to resolve matters.
Senior Solutions Engineer, Enterprise - Central & West
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options—office, home, or a hybrid—and hires in any country where it has a legal entity to support family, personal goals, and other priorities. Atlassian is seeking a Pre-Sales Solutions Engineer for its enterprise business who will be a product expert during the sales cycle, solve customers' toughest enterprise problems with Atlassian products, and help close deals. The Presales Enterprise Solution Engineering team focuses on value selling, showing how product combinations transform business outcomes, and embraces a "play as a team" culture. Responsibilities include partnering with account teams and channel partners on Fortune 500 accounts, conducting customer discovery, mapping needs to Atlassian products, identifying cross-product opportunities, delivering value-based demos, guiding technical requirements, and maintaining ongoing collaboration with account executives. The role requires ongoing learning, collecting product feedback and competitive intelligence for product management, and improving the selling cycle to stay ahead in cloud and AI collaboration.
Senior Solutions Engineer, Enterprise - Central & West
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options, allowing employees to work in an office, from home, or a combination, and hires in any country where it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for the enterprise business who is passionate about product expertise, solving complex customer problems, and helping close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, aims to demonstrate how Atlassian products create enterprise solutions and transform outcomes, and emphasizes teamwork and knowledge sharing. In this role you will partner with account teams and channel partners for Fortune 500 accounts, conduct customer discovery, identify cross-product opportunities, and lead value-based demonstrations to show the product’s impact. You will understand customer technical needs, build strong partnerships with account executives, document feedback and competitive intelligence, and continuously evolve your pre-sales and product knowledge.
Technical Revenue Accounting Sr. Manager
Atlassian
Austin
United States
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian offers flexible work locations—office, home, or a combination—and hires in any country where they have a legal entity. They are seeking a Technical Revenue Accounting Senior Manager to join the Revenue Accounting Team in a high-impact, high-visibility role that partners with leaders across GTM, Monetization, Sales, Legal, and Engineering to support growth objectives, with a focus on ASC 606. Responsibilities include delivering technical accounting expertise on ASC 606 for new product initiatives, channel incentive programs, and strategic revenue initiatives, and crafting roadmaps with Engineering, Sales, and Product Management to scale the enterprise order-to-cash process, while serving as the RevPro subject matter expert. The role also involves ensuring data integrity, resolving revenue data discrepancies, proactively identifying risks, supporting external audits and SOX-compliant documentation, and driving process improvements and automation. Requirements include 8+ years of enterprise/SaaS revenue experience, deep ASC 606 knowledge, RevPro and Oracle ERP experience, strong research and communication skills, intermediate to advanced Excel (SQL a plus), a BA/BS in Accounting, with CPA and Big-4 experience preferred but not required.
Strategic Accounts Marketing Manager, AMER
Atlassian
Austin
United States
Not specified Unknown Marketing

Is remote?:

No
- Atlassian lets employees choose where to work (office, home, or hybrid) and hires globally in countries where they have a legal entity. - The company is at an inflection point, evolving from a successful product-led growth engine to an enterprise go-to-market, with AI accelerating progress and their tools becoming an AI-powered platform. - The Strategic Accounts Marketing Manager role exists to bring that AI and platform story to life for Strategic accounts and to generate pipeline for sales. - Responsibilities include owning the strategic pipeline target, diagnosing performance gaps, building 1:1 and 1:Few omni-channel ABM campaigns in partnership with sales, leveraging AI tools, planning events, coordinating with central teams, and measuring performance. - Requirements include 7+ years of B2B marketing with 3+ years in ABM, proven pipeline generation, strong AI fluency, strategic thinking, cross-functional influence, and a data-driven approach, with preference for experience in enterprise transformation, PLG vs sales-led GTM, and familiarity with Atlassian products; the team is a global Regional & Partner Marketing group that acts as strategists who own pipeline.
New Business Marketing Manager, AMER
Atlassian
Austin
United States
Not specified Unknown Marketing

Is remote?:

No
Atlassian lets employees work anywhere and can hire globally where it has a legal entity, as it pivots from a product-led growth engine to an enterprise go-to-market on top of its installed base. The company is turning Jira, Confluence, Loom, and Rovo into an AI-powered platform and seeks a New Business Marketing Manager to drive the marketing strategy and pipeline for New Business/Greenfield accounts. This role is accountable for generating and accelerating Greenfield pipeline, diagnosing performance gaps, and translating global AI/platform narratives into locally resonant proof points and campaigns, in close partnership with sales leadership. You’ll plan and execute 1:1 and 1:Few omni-channel ABM programs, coordinate in-person and virtual events, collaborate with demand gen, PMM, brand, and partner marketing, and manage the Greenfield activity calendar to align with the pipeline plan. Requirements include 7+ years of B2B marketing with 3+ years ABM, proven pipeline ownership, strong AI fluency, strategic thinking, cross-functional influence, data-driven decision making, and familiarity with marketing automation/CRM, with bonus points for PLG/enterprise GTM experience and Atlassian product knowledge.
Account Manager, Enterprise
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassians can choose where they work—office, home, or a mix—with flexibility to support family and personal goals, and the company hires in any country where it has a legal entity. Atlassian partners with 82% of the Fortune 500, including IBM, Tesla, Dish, and Lufthansa, and the Account Management team aims to deepen relationships and drive retention and expansion across its largest Enterprise customers. You will enhance revenue growth by ensuring high customer retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell efforts, in collaboration with our Global Sales Team for total book of business growth. Responsibilities include accelerating revenue growth by leveraging existing customer footprints for top-down, solution-oriented expansion; driving best-in-class retention; developing senior and executive relationships; managing high-value renewals and expansions across the product portfolio; increasing product awareness and overseeing growth opportunity management; and delivering end-to-end sales cycles for cross-sell and upsell. You will also collaborate on account planning and market/whitespace analysis, maintain knowledge of product updates, and ensure accurate forecasting and project documentation.
Account Executive Team Lead, SMB+ Core
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
The Account Executive Manager, SMB+ leads a commission-based, quota-carrying sales team focused on accelerating growth, expanding top SMB accounts, and delivering exceptional customer value across Atlassian’s portfolio, including Teamwork Collection, Rovo, and tool consolidation, with emerging AI and Digital Native motions. The role involves coaching SMB Account Executives to execute warm inbound and behavior-based outbound motions, identify high-quality pipeline, and drive expansion opportunities to increase customer value. You will partner with cross-functional teams—Marketing, Growth, Solutions Engineering, RevOps, Product, and Channel—to improve sales efficiency, strengthen forecasting, and scale repeatable plays aligned with Atlassian’s strategic priorities. Success requires having built or operationalized AI-driven workflows, bots, and automation that measurably improve sales efficiency, and you’ll architect and iterate the systems your team uses, blending product signals, AI workflows, and human selling. Atlassian supports flexible work locations, and you will own pipeline management and forecasting in Salesforce, support readiness for emerging growth motions, and design automated workflows to reduce manual workload and increase time with customers.
Tax Manager
Atlassian
Austin
United States
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian offers flexible work locations (office, home, or hybrid) and hires people in any country where it has a legal entity. The company is seeking a Tax Manager to join the Global Tax Team, reporting to the Head of Global Tax Planning, to help shape the global tax strategy and support business initiatives. The role includes managing the global tax model, executing planning to optimize the global effective tax rate and cash tax position, supporting quarterly and annual income tax provisions, and maintaining US international tax calculations (NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, and foreign tax credits) in collaboration with cross-functional teams and external advisors. It also involves monitoring global tax developments, driving AI/automation and scalable workflows, and supporting M&A activities through due diligence, transaction structure evaluation, post-acquisition integration, and ongoing compliance. Required qualifications include CPA and/or JD, Master of Taxation preferred, at least 5 years of experience in Big 4 and corporate multinational tax, strong ASC 740 knowledge, familiarity with US international tax laws, advanced Excel, and a proactive, ownership-minded, curious approach in a fast-paced environment.
Principal Solutions Engineer, Strategic
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. - They’re seeking a Principal Sales Solutions Engineer, Strategic for the enterprise business to be a product expert in the sales cycle, solve top business problems with Atlassian’s products, and help close enterprise deals. - The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to support customers, using a value-selling approach for over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola. - Key responsibilities include engaging with C-level executives on transformation deals, discovering customer needs, mapping to Atlassian products, leading value-based demonstrations, and pursuing cross-product opportunities and Proofs of Value. - The role also involves building cross-functional collaborations, tracking feedback and competitive intelligence, and continuously learning to advance Atlassian’s product offerings and sales processes in cloud and AI contexts.
AI GTM Engineer, AI & Digital Natives
Atlassian
Austin
United States
Not specified Full-Time Other

Is remote?:

No
Atlassian offers flexible work locations and hires globally, with a hybrid Builder-Seller AI GTM Engineer role in the AI Natives unit. The role blends Sales, Data Science, and Engineering to create automated, agentic systems that target fast-growing AI companies, replacing manual outreach with scalable, signal-based automation that feels like one-to-one interactions at scale. You will co-architect and build the end-to-end AI GTM stack with stakeholders, ensuring it multiplies top-of-funnel efforts and tailors workflows for AI & Digital Natives, bridging Sales, Growth Platform, and Engineering. Responsibilities include integrating telemetry and propensity models, keeping Salesforce as the system of record while enabling data foundations for the stack, operating the autonomous GTM day-to-day, and measuring CPI, pipeline attribution, and time recovery. The role emphasizes rapid experimentation, building repeatable AI GTM plays, scaling from AI Natives to SMB, enabling reps with intel and proposals, and continuously evaluating external providers while staying at the frontier of agentic AI to shape Atlassian’s future GTM.
Principal Solutions Engineer, Strategic
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian lets employees choose where they work—office, home, or a mix—and hires in any country where it has a legal entity. They’re seeking a Principal Sales Solutions Engineer, Strategic for enterprise customers to be a product expert, solve major business problems with Atlassian solutions, and help close multi-million dollar deals. The role sits in a Solutions Engineering Team that partners with Enterprise Sales and Channel Partners to deliver value-based, multi-product solutions and transform customer outcomes. Key duties include partnering with sales teams on large transformation deals, engaging executives (C-level), identifying cross-product opportunities, leading value-based demonstrations, and guiding customer technical needs to gain buy-in. The position also involves cross-functional collaboration, documenting product feedback and competitive intel, and continuously learning to expand knowledge of Atlassian products and processes.
Senior Platform Architect
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The Senior Platform Architect at Zendesk is responsible for all technical, solution, and competitive aspects of Zendesk's AI customer engagement and must be highly customer- and solution-oriented with a track record selling to Enterprise and Mid-Market executives. Candidates should bring customer-obsessed enterprise expertise, an entrepreneurial spirit, and the ability to map requirements to software solutions, design architecture, and lead high-impact customer trials, along with a strong AI/LLM technical foundation. They must excel in communication and influence, building cross-functional relationships and translating complex concepts for senior stakeholders, while thriving in fast-moving, ambiguous environments and being willing to travel. Preferred qualifications include 5+ years of technical customer-facing leadership, robust API and integration capabilities, structured execution from testing to optimization, problem solving in ambiguous contexts, AI/conversational intelligence experience, enterprise architecture and security knowledge, and strong technical documentation and cross-functional communication skills. The position offers US OTE of $200k-$300k with 80/20 base/commission (potential bonuses), and Zendesk emphasizes equal opportunity, diversity and inclusion, hybrid work options, and accommodations, with AI-based screening in hiring.
AMER/LATAM Security & Safety Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The AMER/LATAM Security & Safety Manager at Zendesk oversees physical security and occupational safety compliance across regional offices (SF, Austin, Madison, Mexico City, Sao Paulo, and smaller sites) as part of the Global Security & Safety team. Responsibilities include planning and verifying risk control and compliance programs, leading incident investigations and safety assessments, coordinating event security and on-site support for large events, managing travel risk, executive protection, emergency response leadership, threat intelligence collaboration, policy coordination, staff training, and overseeing reception security at the HQ. The role requires 5+ years of security or safety leadership in global tech or creative environments, strong communication and people-management skills, a data-driven approach to OKRs and metrics, adaptability, collaboration, and travel about 10%, with preferred credentials such as CPP and familiarity with AI tools and security domains. The US base salary ranges from $123,000 to $185,000 per year, with potential bonuses and benefits, with final offers based on experience and location. Zendesk emphasizes a hybrid, diverse and inclusive workplace, notes AI may be used in screening, and provides accommodations for applicants with disabilities as needed.
Senior Sales Operations Analyst - AI Product Specialists
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
The role is Senior AI Product Specialist Sales Operations Analyst at Zendesk, blending sales operations with technical data skills to optimize AI product specialist workflows, drive pipeline accuracy, and enable data-driven growth. It is a high-impact, individual contributor position focused on CRM management, automation, analytics, and cross-functional collaboration to support sales and AI product strategies in a rapidly evolving environment. Key responsibilities include enabling sales and AI product operations, ensuring data integrity across Salesforce and other platforms, building automation pipelines, conducting strategic analytics and forecasting (including compensation), and aligning with Sales Ops, AI Product, RevOps, Data Science, Engineering, and Finance while upholding governance. Essential qualifications are 5+ years of experience in Sales Ops and Product/AI Ops in SaaS or AI-driven settings, a strong emphasis on data accuracy and process improvement, ability to influence across matrixed teams, enthusiasm for AI, and autonomy, with technical expertise in Salesforce, CPQ, incentive models, and familiarity with AI ecosystems. The compensation includes a US base salary of $94,000–$140,000 plus potential bonus or benefits, with a hybrid work model requiring some in-office presence, and Zendesk highlights its commitment to diversity and inclusion and may use AI screening, while offering accommodations for disabilities.
SMB Account Executive - Expansion
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking an AI-savvy SMB Account Executive to grow the SMB base by hunting new opportunities, closing deals, and using AI-driven insights to accelerate revenue and enhance customer experiences. Key responsibilities include acquiring new SMB customers, nurturing relationships for retention, leading complex AI-powered sales cycles, co-creating AI transformation roadmaps with measurable KPIs, and delivering data-backed ROI to influence procurement and upsell opportunities. The role involves consultative technical conversations on AI product architecture, collaboration with Solutions Engineers and cross-functional teams, maintaining a robust Salesforce pipeline with forecasts, and staying ahead of AI market trends. Qualifications include at least 2 years in B2B SaaS sales or solution engineering with a proven track record of exceeding targets, strong CRM/forecasting skills, ability to travel, and a BA/BS or equivalent, plus an entrepreneurial, collaborative, and AI-curious mindset. Compensation includes a US OTE of $111,000–$167,000 with a 60/40 base/commission split, a hybrid work model with partial in-office attendance, and Zendesk’s commitment to equal opportunity, diversity, and accommodations, with AI may be used to screen applicants.
Principal Product Manager - Partner Sales
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a Principal Product Manager for Partner Sales in its Information Technology department to own the partner technology ecosystem, setting the vision and building an end-to-end GTM motion by integrating Impartner PRM with Salesforce, Adobe, and other internal systems. Responsibilities include defining the product roadmap, optimizing the partner journey from onboarding to payout, leading core integrations for real-time data syncs and unified workflows, driving revenue velocity by reducing friction, and collaborating cross-functionally with Channel Sales, Revenue Operations, Engineering, and Partner Marketing while establishing KPIs. Required qualifications include 8+ years in Product Management with at least 3+ years in B2B SaaS GTM, Channel Sales, RevOps, or Partner Ecosystems at Principal or Senior level, deep indirect sales domain knowledge, hands-on experience integrating Impartner with Salesforce, and familiarity with Zendesk and other GTM tools. Bonus points for direct Channel Sales or RevOps background, Salesforce Admin or Impartner certifications, and experience building custom partner portals or APIs. The role offers a US base salary range of $208,000 to $312,000 with potential bonuses/benefits; Zendesk emphasizes diversity and inclusion, hybrid work arrangements, AI screening for candidates, and accommodations on request.
IT Principal Enterprise Delivery Lead
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The IT Principal Enterprise Delivery Lead orchestrates testing across large-scale, complex integrations and transformation programs (such as ERP) as the primary QA delivery lead, partnering with Business and Product to prevent high‑investment projects from failing and to implement enterprise-wide QA governance via the QA CoE. Key duties include Release Cycle Quality Governance: driving QA in major releases, monitoring release readiness across squads, proactively surfacing enterprise risks, and ensuring Quality Gates and Definition of Done are met. In Requirement Review & QA Transformation Leadership, the role leads cross-functional end-to-end strategy for complex transformations, operationalizes automated QA rules, participates in early requirement reviews, and conducts structured walkthroughs with BSAs and Business teams to prevent requirement leakage. Defect Management and Auditability emphasize root-cause analysis for defects, maintaining bidirectional test-case-to-defect traceability, actively participating in bug triage, and ensuring data hygiene and real-time release metrics. Candidates need at least 10 years in Software Quality Engineering with 5+ in leadership, strong QA automation and RCA/traceability expertise, Jira/Xray proficiency, with preferred experience in end-to-end testing across multi-vendor ecosystems and AI-enabled testing; the US base salary ranges from $161k to $241k plus bonuses, and Zendesk promotes a hybrid, inclusive workplace with equal opportunity and accommodations.
Senior Security Compliance Analyst
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Senior Security Analyst to join its Security Technical Compliance team to shape global security compliance, blending deep technical expertise with collaboration across technical and non-technical groups. The role involves conducting comprehensive technical reviews focused on HIPAA and FedRAMP, handling reporting and data analysis, and acting as a trusted advisor in cross-functional projects with Legal, Engineering, Product, and GRC, plus providing technical input in customer meetings and sales engagements. Requirements include solid app/UI testing skills and understanding of SaaS stacks, familiarity with multi-tenant cloud environments (AWS preferred; Azure/GCP helpful), knowledge or ability to learn GDPR/ISO/SOC 2/HIPAA/FedRAMP, strong security fundamentals, and the ability to facilitate cross-functional initiatives and clearly explain concepts; automation/integration experience is a plus. The US base salary range is $126,000 to $190,000 per year, with potential bonuses, benefits, or incentives, and offers are based on capabilities, experience, and location, with base salary shown separately from any incentives. Zendesk emphasizes a fulfilling, inclusive culture with hybrid work options and is an equal opportunity employer committed to diversity, inclusion, and accommodations, with the use of AI or automated decision systems in screening as appropriate.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with organizational goals with IT and business stakeholders, conducting assessments, and designing governance, change initiatives, and workshops that drive collaboration and innovation. You will develop prototypes, coach teams on Agile methods, identify barriers to effective teamwork, and lead workshops to discover high-impact use cases and improve productivity. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on enterprise experience; strong facilitation and communication; familiarity with Human-Centered Design, governance frameworks, or collaboration tools, and experience helping organizations adopt new tools. Benefits include equity and wellbeing programs, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k) and a stated commitment to diversity and belonging at Miro.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Advisory Services team, within Miro’s Professional Services, provides strategic, human-centered guidance and workflow transformation to help Enterprise plan customers realize business value from Miro. In this role you will support adoption by demonstrating best practices, align Miro’s value with IT and business goals, conduct assessments, design change initiatives and governance models, facilitate workshops, develop simple prototypes, and coach teams on Agile methods. You’ll lead workshops to uncover high-impact use cases, assess team workflows, drive change initiatives, connect value to organizational goals, and identify barriers to improve collaboration and measurable outcomes. Requirements include 3–5 years of experience in consulting, change management, or Agile; enterprise experience and strong facilitation; familiarity with Human-Centered Design and governance; and experience with Agile methodologies and tools such as Miro. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, location-specific salary ranges for Los Angeles, San Francisco, and New York, and a culture focused on belonging, diversity, and recruitment privacy.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, assessing workflows, guiding change initiatives, designing governance models, facilitating workshops, creating simple prototypes, coaching Agile ways of working, and sharing best practices to improve collaboration. Requirements include 3–5 years of experience in consulting, change management, Agile or similar fields; hands-on work with enterprise teams; strong facilitation; proven ability to help organizations adopt new tools; familiarity with Human-Centered Design and governance; excellent communication; and adaptability in dynamic environments. What's in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; a diverse team; location-specific benefits; and salary ranges for Los Angeles, San Francisco, and New York with compensation based on skills and experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, and a culture that emphasizes belonging, collaboration, and continuous growth, with a Recruitment Privacy Policy in place.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align value with goals, conduct assessments and governance design, facilitate workshops, and develop simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, coach on Agile ways of working, help integrate Agile principles, identify barriers, and design solutions that drive measurable improvements in collaboration. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on experience with enterprise teams; strong facilitation and communication; familiarity with Human-Centered Design and governance frameworks; and experience with Agile methodologies and tools like Miro. Miro offers a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend) and location-specific salary ranges (Los Angeles, San Francisco, New York) with final compensation based on skills and experience, alongside a diverse, inclusive culture; recruitment privacy policy applies.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Advisory Services team at Miro provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation, while understanding customer needs and identifying how they can interact with Miro to achieve their goals. In the role, you will lead adoption efforts by running workshops, assessing team workflows, partnering with IT and business stakeholders to align Miro’s value with organizational goals, designing change initiatives and scalable governance, creating simple prototypes, and coaching on Agile practices to improve collaboration. Requirements include 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance frameworks, collaboration tools, plus experience with Agile and excellent communication in dynamic environments. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and location-specific salary ranges (Los Angeles $148–$185, San Francisco $168–$210, New York $164–$205) with final compensation based on skills and experience. About Miro: a visual workspace for innovation used by distributed teams, with 100M+ users and 250,000+ companies, founded in 2011, ~1,600 employees across 13 hubs, and a culture that emphasizes collaboration, belonging, and inclusion, supported by a Recruitment Privacy Policy.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team within Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. In this role, you'll support adoption by demonstrating best practices, partnering with IT and business stakeholders to align Miro's value with organizational goals, conducting assessments, and helping design governance models and change initiatives. You will lead workshops to surface high-impact use cases, develop prototypes to illustrate Miro's capabilities, and coach teams on Agile practices to improve collaboration and workflows. Requirements include 3–5 years in consulting, change management, or Agile; enterprise experience; strong facilitation; familiarity with Human-Centered Design and governance; and excellent communication with adaptability to dynamic environments. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with city-specific salary ranges (LA: $148k–$185k; SF: $168k–$210k; NY: $164k–$205k), and Miro emphasizes diversity, belonging, and empowering teams to create the next big thing.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value Realization. The role involves supporting adoption of Miro by demonstrating best practices, collaborating with IT and business stakeholders, assessing workflows, designing change initiatives and governance, and facilitating workshops to improve collaboration and innovation. You will develop simple prototypes, coach on Agile practices, identify barriers to teamwork, and deliver targeted recommendations and scalable governance to drive measurable improvements. Requirements include 3–5 years in consulting, change management, or Agile fields; experience with enterprise teams; strong facilitation; familiarity with Human-Centered Design and Agile tools (including Miro); excellent communication; adaptability; and the ability to work in dynamic environments. Benefits and compensation include a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k), with final compensation based on skills and experience, all within a culture that emphasizes belonging and collaboration across diverse teams.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Advisory Services team within Miro’s Professional Services provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you’ll support adoption by showing best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, run assessments, design change initiatives, implement governance models, facilitate workshops, and develop prototypes to inspire innovation. You’ll lead workshops to improve collaboration, assess and optimize team workflows, guide change initiatives, coach on Agile practices, and identify barriers to achieve measurable improvements. Requirements include 3–5 years in consulting/change management/Agile or related fields, experience with enterprise or fast-moving environments, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance frameworks, and excellent communication skills. Benefits include a global package (equity, wellbeing, equipment allowance, Learning & Development stipend) with location-specific salary ranges (Los Angeles $148–$185k, San Francisco $168–$210k, New York $164–$205k), along with Miro’s mission and culture and a commitment to diversity and belonging, with Recruitment Privacy Policy governing applicant data.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adoption by demonstrating best practices, align Miro’s value with organizational goals through IT and business stakeholder partnerships, conduct assessments, design governance, and facilitate workshops to improve collaboration and inspire innovation. You’ll lead workshops, assess team workflows, develop prototypes, guide change initiatives, coach on Agile practices, and identify barriers to drive measurable improvements in teamwork and productivity. Requirements include 3–5 years in consulting, change management, or Agile; enterprise or fast-paced experience; strong facilitation; familiarity with Human-Centered Design, governance frameworks, and collaboration tools; experience with Agile and Miro or similar platforms; excellent communication and adaptability. Perks include global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), location-specific salary ranges (LA: $148k–$185k, SF: $168k–$210k, NYC: $164k–$205k), and a culture that emphasizes belonging, diversity, collaboration, and continuous growth.
Innovation Architect
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by showcasing best practices, aligning value with organizational goals with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, and facilitating workshops to improve collaboration, including creating simple prototypes and coaching Agile practices. You’ll lead workshops, assess workflows, partner with stakeholders to connect Miro’s value to goals, guide scalable change initiatives, develop prototypes, and coach teams on Agile ways of working to integrate Agile principles. Requirements include 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, proven ability to drive tool adoption or improved collaboration, familiarity with Human-Centered Design and governance, Agile methodologies, and excellent communication in dynamic environments. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific salary ranges (LA $148–$185k, SF $168–$210k, NY $164–$205k), and Miro’s commitments to diversity, belonging, and a Recruitment Privacy Policy.
Senior Revenue Recognition Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
- The role is Senior Manager, Revenue Recognition in Austin, TX, owning the revenue close operations in Zuora Revenue (RevPro) from period open to final posting. - Key responsibilities include leading the end-to-end monthly open/close, posting revenue journal entries to the GL, maintaining balance sheet reconciliations (deferred revenue, contract assets, unbilled AR), providing ASC 606 guidance on complex transactions, mentoring the team, and continuously improving close procedures and controls. - Basic qualifications require 7+ years in revenue recognition or technical accounting, a CPA, hands-on RevPro close experience, and strong ASC 606 knowledge. - Preferred qualifications include SaaS industry experience, NetSuite or ERP experience, and prior mentoring or managing accounting staff. - The role offers a hybrid work arrangement with some in-office time, a base salary range of $151,000–$227,000 plus bonus/benefits, and Zendesk’s commitment to diversity and equal opportunity.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers supported by agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, ensuring platform health and proactive adoption, and leading change management and scaling across departments and regions. You’ll also collaborate on strategic alignment through Quarterly Business Reviews and provide adoption reporting and business outcome analytics to reinforce ROI and renewal opportunities; travel up to 25% is required. Candidates should have 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience with analytics and executive facilitation, and a proactive, independent mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within Miro’s diverse, inclusive culture and privacy policy.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with a focus on the Innovation Workspace, comprising strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager role partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, and guiding change management and scaling, including supporting Centers of Excellence and conducting quarterly business reviews to demonstrate ROI. Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, expertise in analytics and executive-level facilitation, and willingness to travel up to 25%. Miro offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and emphasizes its mission to empower teams to create the next big thing, with location-specific benefits and a recruitment privacy policy.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for lasting value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, guiding change management at scale, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, cross-functional facilitation, and up to 25% travel. Miro offers equity, wellbeing benefits, a learning stipend, location-specific benefits, and a diverse, inclusive culture focused on empowering teams to create the next big thing.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and the Technical Account Manager (TAM) acts as a fractional strategic advisor to maximize business value and embed Miro into customers' innovation operating models. TAM responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, and monitoring platform health, engagement, and feature adoption. They lead proactive optimization, change management and scaling by equipping internal champions, supporting Centers of Excellence, navigating organizational change, and facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to drive platform adoption and change management, data-informed analytics, executive-level facilitation, and up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment focused on belonging and collaboration, with location-specific details and recruitment privacy policy.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and a world-class platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation to improve alignment and speed, embedding Miro in existing systems, and delivering proactive, insight-driven adoption guidance. They also lead change management and scaling by enabling internal champions, supporting Centers of Excellence, navigating organizational change, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles with strong API/integration fluency, analytics and executive-level facilitation skills, willingness to travel up to 25%, and a global benefits package including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, all within a culture that values diversity, belonging, and collaboration.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how teams work and innovate with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for lasting value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactive platform health monitoring and adoption analytics, change management and scaling across departments, supporting Centers of Excellence with governance and deployment at scale, and collaborating on quarterly business reviews to demonstrate ROI. Requirements are 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead adoption and change initiatives, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and willingness to travel up to 25%. The company offers benefits such as equity, wellbeing and equipment allowances, and an annual Learning & Development stipend, and it emphasizes belonging, diversity, and collaboration across a global workforce with a Recruitment Privacy Policy.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve outcomes via the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership. What you’ll do includes designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, embedding Miro into customers’ systems, and proactively monitoring health, usage, and feature adoption; you’ll also equip internal champions for scaling, support Centers of Excellence, and guide governance and deployment at scale to make Miro a strategic pillar. You’ll collaborate with Customer Success Managers to co-facilitate Quarterly Business Reviews, provide adoption reporting and business outcome analytics, and influence customer strategy to support renewals and growth; the role requires 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, and the ability to lead change management and executive-level workshops, with travel up to 25%. Miro offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a global, diverse, inclusive culture and a mission to empower teams to create the next big thing.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro supports Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating closely with clients. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and providing proactive optimization and governance guidance. Requirements include 5+ years in enterprise SaaS in consulting, technical account management, or related roles, strong fluency with APIs and integrations, data-driven platform analytics, executive facilitation skills, and up to 25% travel. Miro offers global benefits such as equity, a wellbeing benefit, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers collaborating to embed AI-powered capabilities and Miro’s platform into customers’ workflows. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration strategies and automation to accelerate value, embedding Miro into existing systems, proactively monitoring platform health and usage, leading change management and scaling with internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews with Customer Success to demonstrate ROI. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in workflow optimization and change management, data-informed analytics, and the ability to work independently with up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment; Miro emphasizes collaboration and belonging and highlights location-specific benefits on its Global benefits board.
Technical Account Manager
Miro
Austin
United States
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding into existing systems, proactively monitoring health and adoption, and enabling scale and governance via CoEs and QBRs with ROI validation. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, a proven ability to lead workflow optimization and change management, and travel up to 25%. The role offers a global benefits package (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with Miro emphasizing belonging and inclusion and providing information about life at Miro and its Recruitment Privacy Policy.
Senior Fullstack Engineer, Solve
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The role is a Senior Full Stack Engineer with a backend-first focus on building real-time voice AI systems, owning features end-to-end, and prioritizing latency, reliability, and conversation flow. Responsibilities include building backend systems powering real-time voice conversations, developing integrations for telephony, real-time audio, and external AI services, shipping features across the voice platform (including some user-facing web experiences), and improving platform reliability, observability, and performance while addressing real-time interaction challenges like interruptions and turn-taking. It’s exciting because you’ll directly impact how conversations feel, tackle low-latency and AI-powered workflows, own work across product, platform, and infrastructure, and help define early voice AI products. Qualifications include 3+ years of production software experience; backend-first with APIs, async systems, integrations, and system design; experience building and owning end-to-end product features; experience with real-time or event-driven systems such as WebSockets, WebRTC, or streaming; and a passion for product quality and user-facing problems (with interest in voice AI). Tech stack includes Python, FastAPI, React, TypeScript, WebRTC, Redis, MongoDB, and modern LLM/speech infrastructure; the US base salary range is $145,000-$217,000 with possible bonuses/benefits, with offers based on capabilities and location; Zendesk emphasizes hybrid work, inclusion, and accommodations for applicants.
Revenue Recognition Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking an expert Revenue Recognition Manager with deep ASC 606 SaaS experience to lead revenue recognition, contract analysis, and policy development. The role covers fundamental ASC 606 compliance, expert advisory on contracts, data-driven decision making, continuous improvement of processes and systems, data integrity, and supporting financial reporting and audits. Candidates should have extensive ASC 606 knowledge, a degree in accounting/finance (CPA preferred), and proficiency with Zuora Billing, Z-Revenue, NetSuite, and Salesforce, plus strong analytics, cross-functional collaboration, meticulous attention to detail, and the ability to work US hours. The position offers a US base salary range of $118,000–$178,000 with potential bonuses or related incentives, and Zendesk emphasizes a hybrid, flexible, and inclusive work culture along with diversity, social impact, and benefits. Zendesk is an equal opportunity employer, may use AI screening, and provides accommodations for applicants with disabilities.