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Senior AI Agent Engineer (Machine Learning)
Zendesk
Berlin
Germany
Not specified Full time Unknown

Is remote?:

No
The Agentic Tribe is introducing Gen3, an advanced AI Agent system designed to enhance chatbot and voice assistance capabilities through goal-oriented, dynamic interactions. They are looking for an AI Agent Engineer to innovate and develop autonomous agents that utilize Large Language Models (LLMs) for streamlined operations, requiring expertise in building cognitive architectures and effective communication skills with diverse stakeholders. Key responsibilities include creating scalable AI agents, integrating them with existing systems, and optimizing their performance while ensuring reliability in production environments. Candidates should have strong technical competencies in LLM system design, tool integration, and performance monitoring, with preferred qualifications including advanced degrees and experience with foundational ML concepts. The hiring process consists of multiple interview stages, and Zendesk emphasizes its commitment to diversity and equal opportunity in the workplace.
Senior AI Agent Engineer - Voice AI
Zendesk
Berlin
Germany
Not specified Full time Unknown

Is remote?:

No
The Agentic Tribe is seeking a Senior Voice AI Agent Engineer to help develop Gen3, an advanced AI system that facilitates goal-oriented, real-time conversations using voice. This role involves building robust voice applications that incorporate features such as speech-to-text, text-to-speech, and voice activity detection to enhance user interaction experiences. Key responsibilities include designing intelligent voice agents, integrating third-party services, and creating seamless conversational flows that enable complex task execution. The ideal candidate should possess strong programming skills, particularly in Python, as well as experience with voice AI technologies and APIs. Zendesk, the company behind this initiative, emphasizes diversity and inclusion in its hiring practices while providing a hybrid work environment for its employees.
Staff AI Agent Engineer
Zendesk
Berlin
Germany
Not specified Full time Unknown

Is remote?:

No
The Agentic Tribe is pioneering advancements in conversational AI with its Gen3 system, which is a dynamic and goal-oriented AI capable of real-time reasoning and adaptability. They are looking for a Staff AI Agent Engineer to lead the development and deployment of intelligent agents that utilize Large Language Models (LLMs) while overseeing technical initiatives across teams. Responsibilities for this role include architecting AI agents, integrating solutions with enterprise systems, and ensuring effective AI deployment, while also mentoring junior engineers. Key competencies involve expertise in LLM systems, tool integration, evaluation methodologies, and performance optimization strategies. Zendesk, the company's parent organization, emphasizes a diverse and inclusive work environment, offering a hybrid work model and a commitment to community engagement.