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GitKraken is the developer experience platform used by over 40 million developers and 100,000 organizations worldwide, combining AI and workflow orchestration to reduce toil and accelerate productivity across desktop, CLI, IDE, web, and mobile. The role of Customer Support Engineer I involves handling technical support across the GitKraken product suite, diagnosing issues, enabling better workflows, advocating for customer needs internally, and contributing to internal documentation, AI tooling, and cross-functional projects, with primary support for the western half of the Americas and APAC. Requirements include 3–5 years of Tier 2+ support experience, ability to reproduce bugs and analyze logs, familiarity with coding principles and Git concepts, cross-OS proficiency, comfort with AI tools, and strong communication and collaboration skills, plus an associate degree or equivalent. Responsibilities cover technical support and troubleshooting, escalation management, customer enablement, translating complex concepts into actionable steps, authoring help center docs, contributing to AI tooling, and collaborating with Marketing and Sales; bonus points for experience with Git hosting services, IDE clients, networking/cloud knowledge, and bilingual skills. Benefits include competitive compensation with performance-based increases, generous PTO, travel opportunities, health/dental/vision insurance, parental leave, a 401(k) with company matching, a remote or Scottsdale-based hybrid location, an inclusive Equal Employment Opportunity commitment, and opportunities for growth and development.

GitKraken is the DevEx platform used by more than 40 million developers and 100,000 organizations, combining built-in AI and workflow orchestration to streamline collaboration and accelerate productivity across desktop, CLI, IDE, web, and mobile with seamless integrations to leading Git providers, issue trackers, and AI solutions. The role is Enterprise Account Executive, responsible for managing and growing GitKraken’s largest enterprise customers and closing initial deals with new logos, requiring at least five years of new business sales and a proven revenue track record. You’ll need experience selling to developer and engineering leadership, familiarity with dev tools like GitHub, GitLab, Azure DevOps or Visual Studio, Docker, and Jenkins, plus a proven ability to develop and execute growth strategies within existing customers. Key responsibilities include building relationships across disparate teams at net new logos and select existing customers, documenting business goals and tech stacks, increasing adoption through an outreach strategy with champions, helping craft a winning playbook, and coordinating with Product, Product Marketing, Customer Success/Support, and Finance to address questions. The package includes competitive compensation with performance-based increases, flexible PTO, company-paid travel after 1 year and every five years, paid holidays, top-of-the-line equipment, generous parental leave, health/dental/vision coverage, a Great Place to Work certification, hybrid or remote work in the Americas West or Scottsdale, AZ, and an explicit equal opportunity employment statement highlighting diversity.

GitKraken is a DevEx platform used by over 40 million developers and 100,000 organizations, blending built-in AI with workflow orchestration to boost productivity. The AI Product Engineer role focuses on understanding how developers use AI and shipping real‑world features quickly in a 0-to-1 environment, acting as an AI teammate to automate toil with agentic workflows. Responsibilities include designing AI experiences that integrate LLMs and agentic frameworks, translating vague needs into actionable plans, owning frontend code in TypeScript/React, collaborating with backend teams to define APIs, and participating in design reviews and testing to ensure high quality. Requirements call for strong TypeScript/React skills, AI fluency and prompt engineering, familiarity with LLM APIs and AI-assisted dev tools, solid CS fundamentals, and a commitment to staying current with AI tech; bonus points for desktop app experience, prior work on developer tools or IDE extensions, and open-source contributions. The role is hybrid in Scottsdale, AZ, with relocation options, and GitKraken emphasizes equal opportunity and a comprehensive benefits package including paid time off, parental leave, health insurance, a 401(k) with company matching, and travel perks.

GitKraken is the DevEx platform used by more than 40 million developers and 100,000 organizations, combining built-in AI and workflow orchestration to eliminate toil, streamline collaboration, and accelerate productivity across desktop, CLI, IDE, web, and mobile. The role is a nontraditional Product Manager position at the intersection of Git, AI agents, and future developer workflows, offering real ownership and close partnership with a senior PM and engineers. The team is building a portfolio of AI-native tools and shared infrastructure—CLI tooling, MCP servers, APIs, desktop apps, VS Code extensions, and AI agent workflows—that move code through the pipeline faster and with more confidence. You’ll own the feedback loop with developers, conduct interviews and surveys, translate findings into actionable signals, prototype ideas quickly using AI tools, and stay connected with other PMs and designers across GitKraken. The ideal candidate is comfortable at the tech-user boundary, experienced with AI tools and developer workflows, able to read API docs and discuss system architecture, and will work in a hybrid role based in Scottsdale, AZ, with generous rewards and benefits.