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SmartBear builds quality software with SmartBear AI and serves over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Director of Revenue Enablement will lead the revenue enablement function, partnering with Sales, Marketing, Product, and Customer Success to design scalable strategies, programs, and resources that boost efficiency, revenue, and customer engagement, and will oversee the sales enablement team. Key responsibilities include developing an overarching revenue enablement strategy, delivering training and coaching, creating and curating content like case studies and playbooks, optimizing GTM tools and CRM, cross-functional collaboration, and defining KPIs with regular leadership reporting. Qualifications include 8+ years in enablement in SaaS/tech with 2+ years leading a sales enablement team, deep knowledge of sales methodologies (SPIN, MEDDIC, Challenger), experience with CRM and GTM tools (Salesforce, MindTickle, Outreach, Gong, Terret, PlanHat), and strong communication and analytical skills in fast-paced environments. Why join SmartBear: opportunities for career growth, an inclusive culture, and transparent pay with a base salary range of $156,660–$170,480 plus performance bonuses and equity, along with benefits and hybrid work options.

SmartBear specializes in quality-driven software, offering HaloAI-powered visibility and automation, and is trusted by over 16 million developers across 32,000+ organizations—including Adobe, JetBlue, FedEx, and Microsoft. The Enterprise Renewals Specialist will build enduring customer relationships, act as a trusted advisor, and drive retention, loyalty, and growth as SmartBear expands globally. Responsibilities include strategic customer engagement, ensuring retention and lifetime value, driving onboarding and adoption to maximize license utilization, expanding accounts through needs-based upsell and cross-sell, and monitoring product experiences with actionable recommendations. Requirements include 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management/customer success experience preferred, strong customer focus, excellent communication, and the ability to consult remotely or onsite with a collaborative, problem-solving mindset. SmartBear promotes career growth, a People and Culture approach, diversity and well-being, social responsibility, global offices, and industry awards, and is an equal opportunity employer.

SmartBear emphasizes building great software starts with quality, offers SmartBear AI solutions, and is trusted by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Renewals Specialist role is focused on customer retention and revenue growth by managing end-to-end renewal cycles for a defined portfolio, developing trusted advisor relationships, and uncovering expansion opportunities through proactive engagement and value-driven conversations. Responsibilities include owning the full renewal lifecycle, strategically engaging customers to align SmartBear solutions with their objectives, driving usage to maximize license utilization, and collaborating cross-functionally with Sales, Customer Success, Finance, and Support while monitoring health signals. Ideal candidates have 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, preferably experience in software/SaaS, and strong communication, analytical, and multi-tasking abilities. The company highlights a growth-focused, inclusive culture guided by People & Culture, emphasizes ethical practices and social responsibility, and offers total rewards including base salary plus on-target commission (estimated at $80,000), strong benefits, flexible time off, and hybrid work options across a global office footprint.

At SmartBear, we deliver complete visibility for developers with tools such as TestComplete, BugSnag, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The QA Engineer – Swagger Functional Testing role focuses on developing one of SmartBear's newest products, Swagger Functional Testing, a spec-driven API testing solution that creates automated tests from OpenAPI/Swagger definitions and supports collaboration, CI/CD integration, and parallel, low-code test creation to ensure quality across the API lifecycle. You will plan and execute acceptance and regression tests, create and maintain automated tests for UI and backend APIs, review results and defects, perform performance and stress testing, conduct manual exploratory testing with Zephyr Scale, monitor test coverage, and contribute feedback on techniques and tools. Requirements include 3+ years of QA experience in production, web application testing, JavaScript for test automation, API testing tools, and web UI testing tools (Playwright, TestComplete, Cypress or similar); a risk-based approach; plus preferred experience with JIRA, Zephyr Scale, OAuth2, Kafka, AWS, and Figma. SmartBear emphasizes growth, inclusivity, and social responsibility, offering a People and Culture–driven environment with birthday leave, equal opportunity employment, and a global footprint with offices in Somerville, MA, Galway, Bath, Wroclaw, and Bangalore, along with industry awards recognizing its products and culture.

SmartBear delivers visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) used by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a Business Intelligence Developer in the Business Operations team to design, build, and maintain BI solutions and dashboards (notably Tableau) to enable data-driven insights for ongoing operations and strategic decision making, reporting to the VP of Revenue Operations. Key responsibilities include collaborating with GTM analytics, translating business questions into dashboard designs, developing queries, presenting dashboards and visuals, ensuring data quality and reconciliation, troubleshooting issues, and creating ad-hoc analyses. Requirements include a BA/BS with 2-4 years’ BI experience, strong skills in Excel, Power BI, SQL, and Tableau, experience with large datasets and relational data models, solid project management and communication abilities, and knowledge of programming languages like Python or R as a plus. SmartBear promotes career growth, a People and Culture–driven, inclusive workplace with a global presence, awards, and a commitment to ethical practices and diversity.

SmartBear emphasizes quality software and AI-driven visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. They’re hiring a Major Account Executive to acquire and grow enterprise customers, introducing SmartBear’s software quality and development solutions to large engineering, IT, and DevOps teams to modernize the software development lifecycle and scale delivery. Responsibilities include enterprise acquisition, driving new business from outbound to close, understanding technology landscapes to advise engineering and IT leaders, cross-functional collaboration with Sales Engineering, Marketing, Product, and Customer Success, and solution positioning against legacy vendors and emerging competitors. Requirements include 5–7 years of sales experience with at least 2 years closing large, complex enterprise deals (ideally in SaaS, DevOps, developer tools, or enterprise software), ability to build pipeline for Fortune 1000 organizations, familiarity with Salesforce, Outreach, and LinkedIn Sales Navigator, a self-starter mindset, and a Bachelor’s degree or equivalent. SmartBear emphasizes growth, an inclusive culture, ethical practices, and a total rewards package with an estimated annual cash compensation around $150,000 (base plus on-target commission), plus benefits and hybrid work options.

SmartBear provides complete developer visibility through tools like TestComplete, Swagger, ReadyAPI, and Zephyr, used by over 16 million people across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior DevOps Engineer role focuses on designing, building, and maintaining observable, stable, and scalable infrastructure and modernizing CI/CD practices across AWS, GCP, and Azure. You will collaborate with development, product, and support teams to design scalable infrastructure, own CI/CD workflows (GitHub Actions, Jenkins), automate processes, and document systems for stakeholders. Requirements include 5+ years in DevOps/SRE, strong AWS experience (GCP/Azure a plus), containerization with Docker/Kubernetes, IaC (Terraform, CloudFormation, Ansible), cloud security/IAM, scripting, and familiarity with tools such as SonarQube, Nexus, Zabbix, Grafana, plus languages like Java, C/C++, Python. SmartBear emphasizes an inclusive, growth‑oriented culture with career development, flexible benefits, and equal opportunity across a global workforce, backed by awards and offices worldwide.

SmartBear offers quality software solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—enhanced by SmartBear AI, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Digital Customer Success Manager role focuses on onboarding, adoption, and scalable digital engagement, using product usage data, segmentation, lifecycle insights, and AI-enabled workflows to automate and personalize journeys. Responsibilities include owning digital CS programs across onboarding, adoption, and ongoing engagement; engaging customers through 1:many and 1:few channels; monitoring health signals and milestones; and collaborating with Product, Marketing, and global teams. Requirements include 2–5 years in customer-facing SaaS roles, experience with pooled or digital CS models, strong analytics and CRM/CS tool skills, and familiarity with automation and AI-enabled personalization. Why join: opportunities for growth, a people-centric and inclusive culture, global offices and awards, and a commitment to equal opportunity and making the technology-driven world better.

SmartBear emphasizes quality in software and offers AI-powered solutions across the SDLC, including Swagger for APIs, BugSnag for Observability, and Zephyr for Testing, delivering visibility and automation. The company is trusted by over 16 million developers and 32,000+ organizations such as Adobe, JetBlue, FedEx, and Microsoft. The Customer Success Manager (Migrations) leads structured customer transitions from legacy products to SmartBear’s strategic growth platforms, overseeing onboarding, enablement, and post-transition adoption while coordinating cross-functional execution. The role owns pre-migration readiness planning, milestone tracking, risk management, and end-to-end project management, translating technical requirements into actionable insights and acting as a technical liaison, while monitoring usage signals to drive ongoing value and supporting long-term engagement across global teams. Requirements include 3–6 years in customer-facing SaaS roles with strong technical aptitude and experience with developer-focused products, in a culture at SmartBear that emphasizes growth, inclusivity, ethical practices, global offices, awards, and equal opportunity (#LI-AC2).

SmartBear is a software quality company with a global footprint and millions of users across thousands of organizations. The Senior Accountant, Revenue will manage end-to-end global revenue accounting (NetSuite ARM, reconciliations, forecasting, and audit readiness) and serve as a cross-functional partner to Sales, Legal, FP&A, and Corporate Reporting to ensure accurate revenue recognition and scalable processes. Key duties include full-cycle revenue processing in NetSuite ARM, maintaining product data, regular revenue reporting, SSP analysis, ecommerce reconciliations, and related general ledger entries, while also supporting forecasting, audits, and automation initiatives. Qualifications require a bachelor’s in accounting with 3+ years of revenue experience (full cycle billing to revenue recognition), strong Excel and communication skills, and the ability to manage multiple projects; a master’s degree and CPA are preferred, along with experience using NetSuite, Salesforce, Stripe, and other accounting SaaS tools. The role offers a base salary range of $90,000–$110,000 plus potential bonuses, comprehensive benefits, hybrid/flexible work options, and a culture focused on inclusion, growth, and collaboration.

SmartBear emphasizes quality-driven software with AI-powered visibility and automation, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Solutions Engineer role offers a collaborative environment with no quotas or cold calling, ongoing tools and training, and exposure to innovative software through webinars, tradeshows, and product releases. Responsibilities include serving as a trusted technical advisor, conducting technical discovery, delivering tailored demos, guiding proofs of concept, supporting RFIs/RFPs, and collaborating with Sales, Product, Marketing, and Customer Success, with about 5% travel for industry events. Requirements include 2+ years in a solutions or sales engineer role, the ability to explain technical concepts to varied audiences, familiarity with UI and API test automation (Selenium, Playwright), CI/CD and Git, programming with JavaScript or Python, cloud platforms, networking/security, and experience supporting pre-sales engagements. SmartBear offers a competitive total rewards package (base salary plus on-target commission) with an estimated annual cash compensation of $105,000–$120,000 USD, along with comprehensive benefits, flexible time off, hybrid work options, and a global, inclusive culture.

SmartBear offers quality-focused software solutions across the SDLC, including Swagger for APIs, BugSnag for Observability, and Zephyr for Testing, all enhanced by SmartBear AI to bring visibility and automation. They are trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The text references QMetry’s transformation and invites visiting the QMetry Test Management for Jira page on SmartBear, with a free trial available. The Junior QA Automation Engineer role involves developing and executing automated test scripts with Java and Selenium WebDriver, performing functional, regression, and smoke testing, and collaborating in an Agile/Jira environment to improve coverage and speed. SmartBear promotes growth, an inclusive culture, equal-opportunity hiring, and a values-driven workplace with global offices and recognized awards.

SmartBear emphasizes quality software and AI-enabled solutions, serving over 16 million developers at 32,000+ organizations, and aims to be the trusted independent testing layer in an AI-powered software ecosystem. The Vice President of AI Ecosystem Partnerships will lead end-to-end partnership strategy for autonomous application testing, report to the SVP of Channel, and build strategic partnerships with AI-driven code, workflows, and applications, owning the lifecycle from strategy through deal execution, product integration, and launch. Key responsibilities include defining and executing the partnership strategy within the AI code-generation ecosystem, establishing revenue-driven partnerships with platforms such as Anthropic, OpenAI, Cursor, Windsurf and other agent-based ecosystems, and positioning SmartBear as the neutral testing authority while managing relationships and deal execution. The role requires 12+ years in SaaS/AI partnerships, a track record of sourcing and closing complex partnerships, executive presence, and the ability to operate in ambiguous markets; preferred experience includes AI code-generation tools, autonomous agents, testing/DevOps, and shaping category narratives. SmartBear promotes a collaborative, inclusive culture with growth opportunities and a compensation package including base salary of $350,000–$375,000 plus performance bonuses and equity (if eligible), plus benefits and hybrid work options.

SmartBear emphasizes quality-driven software and offers end-to-end solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Associate Software Engineer – JAVA role is part of SmartBear’s transformation of QMetry Test Management for Jira and focuses on solving challenging business problems and building scalable Java 17/21 applications, including backend services and REST APIs using Java, Spring Boot, and JSON. You will design, document, and implement new systems and enhancements, write code per product requirements, create automated tests, contribute to system testing, and communicate status, issues, and risks in an Agile, Jira-enabled environment while collaborating with business and technical stakeholders. Required qualifications include 1–2 years of hands-on Java 17+ experience with a bachelor’s degree in computer science, computer engineering, or related field; API-driven development with REST/JSON; experience with Java, Spring, and JPA; relational databases (MySQL, PostgreSQL, MSSQL, Oracle); Agile/SCRUM experience; and familiarity with the Atlassian suite (a plus). SmartBear offers opportunities for career growth, a holistic People and Culture approach, celebration of diversity (including birthdays off), a commitment to ethics and social responsibility, an inclusive workplace, and a global presence with offices worldwide, supported by awards and an equal-opportunity employer stance (LI-AC2).

SmartBear delivers a suite of visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The QA Engineer – ReadyAPI role involves building and shaping development practices, performing acceptance and regression testing, writing acceptance criteria, and driving test automation and performance testing. Requirements include JavaScript-based test automation experience with API tools (SoapUI/ReadyAPI or Cypress), a BDD mindset, Agile experience, risk-based testing, and non-functional testing (UI, accessibility, security, performance); familiarity with MQTT, JIRA, OAuth2, JMS, Jenkins, AWS is a plus. ReadyAPI lets teams create, manage, and execute automated functional, security, and performance tests across REST, SOAP, Kafka, and MQTT APIs, record live traffic, virtualize services, and integrate with Git, JIRA, Slack, Jenkins, and more; a free trial is available. SmartBear emphasizes an inclusive, people-first culture with opportunities for career growth, celebrates individuality, and is committed to ethical practices and equal opportunity across its global offices.

SmartBear emphasizes quality software and AI-powered automation through HaloAI, aiming to accelerate high-quality software delivery, and is trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Junior Software Engineer role focuses on building new and ongoing products, including Agentic AI offerings, across API Design and Management, Testing and Observability, with full-stack responsibilities on back-end services and front-end interfaces to ensure a strong end-user product experience. Responsibilities include building and maintaining back-end services exposing Generative AI capabilities, rapidly validating new use cases, conducting code reviews, delivering working code on time, and iterating designs based on user feedback. Requirements include 1+ year of production software development, solid understanding of HTTP/REST and client/server architecture, ability to tackle ambiguous requirements, strong communication in English, and a mindset of intelligence, humility, and hard work. Perks include high-priority visibility to the CEO and CTO, commitment to diversity and inclusion, hybrid work options, equal opportunity employer with pay transparency, and a base salary range of $110,000–$130,000 plus benefits and professional development.

SmartBear delivers complete visibility with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative (SDR) role in Somerville, MA involves following up on inbound leads, conducting high-volume outreach (60–100 activities per day), and partnering with Account Executives to generate pipeline and targeted outbound campaigns, with the potential to be promoted to Account Executive within 12 months. You’ll work with an extensive tech stack (Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, AppAnnie, and more) and receive ongoing coaching and training from leadership and peers. SmartBear prioritizes an inclusive, people-first culture, celebrates diversity, supports work-life balance with flexible time off and hybrid options, and maintains its headquarters in Somerville with offices around the world. The role offers base salary plus on-target commission, with estimated annual cash compensation of $50,000–$60,000, along with a comprehensive benefits package and total rewards designed to support career growth.

SmartBear offers award-winning testing tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations—including Adobe, JetBlue, FedEx, and Microsoft. The Senior C++ Software Engineer role is based in Bangalore with a hybrid work model, focusing on developing and maintaining the testing tool in C++ and collaborating to enhance backend functionalities and integrate frontend and backend components. The role uses a tech stack that includes C++, C#, Delphi, Avalonia, Windows programming (COM, WinApi), and DevExpress GUI, within the TestComplete product context that enables rapid test automation across web, mobile, and desktop applications. Responsibilities include designing, implementing, and maintaining backend components in C++, conducting code reviews, developing and executing test cases, and collaborating with cross-functional teams such as developers, testers, UX designers, and product managers. Requirements include 8+ years of backend development experience in C++, familiarity with Delphi, Windows programming, solid OOP and design patterns knowledge, experience with CI/CD and SDK development, a BS in CS or equivalent, and English at least B2; SmartBear emphasizes diversity, inclusion, ethical practices, and maintains a global presence with multiple offices and recognized awards.

At SmartBear, quality software is central, with solutions across the SDLC—Swagger in APIs, BugSnag in Observability, and Zephyr in Testing—enhanced by SmartBear AI, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Product Security Engineer will be an advocate for security throughout product and engineering processes, defining security expectations, verifying controls, and helping drive customer adoption of SmartBear products by identifying weaknesses with product and engineering leaders. The role embeds in engineering and product groups to drive security at the right stages of the SDLC, lead security-by-design decisions, perform threat modeling, secure code reviews, penetration testing, architectural risk assessments, and own vulnerability triage and remediation workflows. Requirements include 6+ years in Product/Application/Security, experience delivering SaaS in AWS/Azure/GCP, expertise in threat modeling and reviews across Web/API/cloud-native services, strong development in Java/Go/Python/JavaScript, and familiarity with SAST/DAST/SCA/IaC/CSPM/CI/CD security, with ability to influence teams. Perks and culture include opportunities for career growth, investment in people, inclusive culture, celebrating differences, strong corporate social responsibility, global offices, industry awards, and commitment to equal opportunity and a respectful workplace.

SmartBear emphasizes quality in software and provides visibility and automation tools, trusted by more than 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring an Account Executive II to drive New Business, expand penetration within existing clients, and help customers integrate SmartBear into their software development processes. Requirements include 1–3 years of software sales with a quota, outstanding communication skills, a self-starter attitude, and preferred experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach, plus a bachelor’s degree. Why join: opportunities for career growth, a collaborative and inclusive culture led by a People and Culture team, and benefits such as flexible time off and even birthday time off, with offices worldwide and industry awards. Compensation comprises base salary plus on-target commission, with an estimated annual cash compensation around $120,000, and hybrid work options, along with guidance to verify listings to avoid scams.

SmartBear provides complete visibility into software releases with tools such as TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative (SDR) role is available in the Galway, Ireland office and in Somerville, MA, offering fast career progression with the potential to be promoted to Account Executive within 18 months. SDRs will qualify inbound and outbound leads, perform high-volume outreach (100+ activities per day), run targeted ABX campaigns, and collaborate with Account Executives to build pipeline, using tools like Salesforce, Outreach, Gong, LinkedIn Sales Navigator, and 6sense. Requirements include 1-2 years in a customer-facing role, strong communication, high coachability, a willingness to learn, and being local to Galway. SmartBear emphasizes growth, inclusion, ethical practices, and a people-first culture, with global offices and industry awards, plus a commitment to treating employees with respect and dignity.

SmartBear helps teams deliver high-quality software with SDLC solutions—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI and trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role advocates for security across product and engineering processes, defines security expectations, verifies controls, and provides training while collaborating with product and engineering leaders to identify weaknesses and security features that protect customers. You will work with languages such as Go, Java, Node.js, React, Ruby, and Python, leveraging cloud-based tools while embedded in engineering and product groups to drive security at the right stages of the SDLC. Responsibilities include participating in security reviews, threat modeling, code review support, and penetration testing, triaging reported vulnerabilities with engineering teams, and contributing to secure development lifecycle practices through clear communication of findings. Requirements include 1–3 years of experience in software engineering or security, familiarity with OWASP Top 10 and secure coding principles, exposure to SaaS/cloud environments and modern pipelines, ability to read code in common languages, and a collaborative mindset to grow into a senior role; SmartBear emphasizes career growth, inclusive culture, equality, and a global presence.

SmartBear emphasizes quality-driven software and AI-powered visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Partner Program Admin – Atlassian Products role administers SmartBear’s Atlassian partner programs, serving as the primary operational contact for internal teams and external partners and ensuring compliance, with responsibilities for partner data, documentation, and reporting. Responsibilities include daily operations of Atlassian partner programs (onboarding, lifecycle management, compliance), maintaining partner records and contracts in internal systems and Atlassian portals, coordinating with Sales, Alliances, Finance, and Legal on transactions and renewals, and producing performance dashboards while identifying process improvements. Requirements include 2-4 years in partner operations or related roles, hands-on Atlassian product/partner program experience, strong organizational, written and verbal communication skills, CRM experience (Salesforce preferred), and a proactive, service-oriented mindset. Why join SmartBear: opportunities for career growth, an inclusive culture, focus on well-being and flexible/hybrid work, commitment to ethical practices and diversity, with compensation including a base salary range of $94,500–$110,450 USD, potential bonuses, and comprehensive benefits; SmartBear is headquartered in Somerville, MA with offices worldwide and a values-driven, transparent pay philosophy.

SmartBear offers quality-driven software solutions with AI capabilities and is trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Customer Marketing Manager role focuses on driving customer advocacy and lifecycle marketing to deepen engagement and elevate the customer voice, collaborating across Marketing, Product, Sales, and Customer Success to deliver impactful campaigns and experiences. Responsibilities include designing and executing advocacy, lifecycle, and expansion programs; leading initiatives like Customer Advisory Boards, Customer Awards, case studies, and reference programs; integrating customer storytelling into campaigns and product marketing; and creating targeted communications using segmentation and analytics. Requirements include 4–6 years in SaaS customer or lifecycle marketing, proven success building advocacy programs, strong writing and storytelling skills, hands-on experience with marketing automation and CRM tools, a data-driven mindset, and solid collaboration and project management abilities. The company emphasizes growth opportunities, an inclusive culture, pay transparency, and total rewards including base salary with potential bonuses, listing a base salary range of $95,000–$110,000, along with global offices and comprehensive benefits.

SmartBear delivers complete release visibility with tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Product Security Engineer will advocate for security across product and engineering processes, define security expectations, verify controls, provide training, and collaborate with product and engineering leaders to identify security weaknesses and features that protect customers and drive adoption. The role sits in the Product Security team, spanning 25+ products, embedded with engineering and product groups to understand priorities and drive security at the right stages of the SDLC, including threat modeling, secure design, code reviews, penetration testing, architectural risk assessments, and vulnerability triage. Requirements include 6+ years in product/security or secure software engineering, experience with SaaS delivery in public clouds (AWS/Azure/GCP), expertise in threat modeling and secure design and code reviews across Web, API, and cloud-native services, strong development background in Java/Go/Python/JavaScript, and knowledge of SAST/DAST/SCA/IaC/CSPM and CI/CD security. Why join SmartBear: opportunities for career growth, a People and Culture focus, inclusive and diverse workplace, and global offices (Somerville, Galway, Bath, Wroclaw, Bangalore) with a commitment to ethical practices and social responsibility.

SmartBear believes quality drives great software and offers solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—infused with SmartBear AI and trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role will advocate for security throughout product and engineering processes, define security expectations, verify controls, provide training, and partner with product and engineering leaders to identify weaknesses and security features that protect customers and drive adoption, working with languages such as Go, Java, Node.js, React, Ruby, and Python. The Product Security team covers 25+ products, ranging from home grown to acquired, offering complex processes and growth opportunities, and you will be embedded with engineering and product groups to understand priorities and delivery timelines, validate security postures, participate in security reviews (threat modeling, code review support, penetration testing), triage vulnerabilities, and document findings. Requirements include 1–3 years of experience in software engineering, cybersecurity, or application security; familiarity with OWASP Top 10 and secure coding principles; interest in SaaS or cloud environments and modern pipelines; basic ability to read code in Java, Python, or JavaScript; awareness of security testing tools; and a strong curiosity and collaborative mindset with a desire to grow into a senior role. Why join? You can grow your career at every level, SmartBear invests in success and collaboration, the culture celebrates diversity and personal well-being (including giving birthdays off), and the company emphasizes an inclusive, equal-opportunity workplace with a global presence and awards.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, ReadyAPI, and Zephyr, trusted by over 16 million people across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Technical Writing Manager will lead and grow a team of technical writers, owning the vision, strategy, and execution of product documentation across SmartBear’s developer and testing portfolio, and driving data-driven, AI-assisted documentation practices. Responsibilities include defining and governing documentation strategy, ensuring accuracy, accessibility, user-centeredness, and consistency; aligning with roadmaps and releases; improving workflows through automation and modernization; establishing style guides and information architecture; leading cross-functional initiatives; and measuring impact to inform investment. Requirements include 7+ years in technical writing with 4+ years in management, experience with complex, developer-focused documentation ecosystems, proficiency with CCMS, Git workflows, and CI/CD, and hands-on use of AI to improve documentation; plus strong collaboration with product, UX, and engineering leaders. Why join: opportunities for career growth, a people-centered culture, global offices, awards and recognition, and SmartBear’s commitment to ethical practices, diversity, and equal opportunity.

SmartBear emphasizes quality software and HaloAI-driven visibility and automation, serving 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Financial Analyst for Zephyr in the Atlassian Marketplace will provide data-driven financial analysis and forecasting for Zephyr products, inform strategic investments, pricing, and retention, and collaborate with GTM, product, and engineering to optimize financial performance. Responsibilities include maintaining financial models for billing forecasting and ARR growth, analyzing product performance and marketplace dynamics, owning Atlassian Marketplace reporting and KPIs, and partnering with Sales, Marketing, Product, and the Atlassian Marketplace team to remove friction and inform renewals and usage insights. Requirements include 5+ years of SaaS/marketplace financial analysis, advanced Excel and financial systems skills, experience with billing and ARR forecasting, the ability to communicate insights to senior leaders, and cross-functional collaboration; knowledge of Atlassian Marketplace metrics is a plus. Benefits and compensation include career growth, an inclusive culture, hybrid work, and equal opportunity employment, with a base salary range of $90,000–$100,000 USD plus potential bonuses and total rewards, plus a generous benefits package and flexible time off.

SmartBear is seeking a VP of Product Management to lead its Atlassian-based test products—Zephyr Scale, Zephyr Squad, and QTM4J—owning strategy, growth, and execution within the Jira-centric ecosystem. The role will define the long-term product strategy for the Atlassian test portfolio, drive adoption and marketplace growth, own roadmap prioritization, lead PMs, and collaborate with Atlassian, GTM teams, and customers and ecosystem stakeholders. Requirements include 10+ years in product management with leadership, experience in platform ecosystems or marketplaces, strong GTM and growth instincts, cross-functional and external collaboration, with Atlassian ecosystem experience strongly preferred and testing or enterprise workflow experience a plus. The Atlassian ecosystem is a critical growth engine for SmartBear, and the role aims to ensure alignment and value delivery for Jira-based workflows, with a flexible remote/hybrid work arrangement and a base salary range of $215,000–$240,000 plus performance bonuses and equity where eligible. SmartBear emphasizes an inclusive culture, global offices, awards, equal opportunity employment, and a focus on total rewards, professional development, and a collaborative, people-centered environment.

SmartBear offers award-winning development tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role is based in SmartBear’s Bangalore office with a hybrid work model, focusing on transforming Zephyr Enterprise by designing scalable Java 17 microservices that handle HTTP, REST, JSON, and XML. You will design, document, and implement new systems, write code and automated tests, contribute to system testing, and work in an Agile environment while delivering high-quality, low-latency data ingress/egress solutions and collaborating with business and technical stakeholders. Requirements include 4-7 years of hands-on Java 17+ experience, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring, microservices, databases (Relational/NoSQL), AWS stack, RabbitMQ, and experience with Jira/Atlassian; React/JavaScript is a plus. SmartBear emphasizes career growth, a people-centric culture, diversity and inclusion, equal opportunity employment, and has global offices and industry awards, with a commitment to ethical practices and making the tech world better.

SmartBear provides complete visibility for developers through tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role, based in Bangalore on a hybrid schedule, focuses on solving challenging business problems and building highly scalable Java 17-based microservices to transform Zephyr Enterprise and better meet end-user needs. Responsibilities include designing, documenting, and implementing new systems, writing product code, creating automated tests, participating in system testing, delivering high-quality software in an agile SCRUM environment, and building real-time, low-latency data ingress/egress solutions while collaborating with business and technical stakeholders. Required qualifications include 4-7 years of hands-on Java 17+ experience, a bachelor’s in CS/CE or related field, API-driven development with SOAP/REST/JSON, Spring and microservices, experience with AWS (RDS, S3, Elastic), SSDLC, and messaging with RabbitMQ; familiarity with relational or NoSQL databases, Jira, and ideally React/JavaScript. SmartBear emphasizes an inclusive culture with opportunities for growth, celebrates employees, and maintains a global footprint with offices in multiple countries including Bangalore and Somerville, MA, along with awards and a commitment to social responsibility and equal opportunity employment.

SmartBear is expanding its global People & Culture presence and seeks a Bangalore-based People & Culture Operations Partner to lead HR operations, compliance, and employee experience at the Bangalore office, acting as the local P&C advocate. Key responsibilities include managing the full employee lifecycle (onboarding, contract generation, offboarding, and exit interviews) with adherence to global onboarding SLAs, keeping accurate BambooHR records, and driving AI-enabled process improvements to scale operations. You will ensure compliance with Indian labor laws, PF and tax policies, support data audits and reporting, own projects across Bangalore (such as well-being programs and policy rollouts), and manage relationships with local vendors supporting benefits and employee services. The ideal candidate has 4–7 years in HR operations/generalist/partner roles, proven ability to support day-to-day HR matters, strong knowledge of Indian labor law, project delivery experience, BambooHR proficiency, fluency in English, and a bachelor’s degree. SmartBear offers a collaborative environment, opportunities for growth, a commitment to diversity and inclusion and equal opportunity employment, and a global presence with offices worldwide, a track record of industry awards, and a focus on ethical practices and social responsibility.

SmartBear focuses on quality, delivering visibility and automation to help teams ship high-quality software, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Manager, Customer Success role in Somerville, MA (Hybrid) leads 4–6 locally based CSMs to drive retention and customer value, translating CS strategy into scalable execution and aligning with Sales, Product, and Operations. You will build and coach a high-performing CSM team, manage goals and career development, advance team maturity, own renewal forecasts and risk mitigation, improve early risk detection, partner with Sales/Renewals, and serve as the frontline CS leader for the Boston office while influencing roadmap. Requirements include 6–8+ years in Customer Success or similar SaaS roles, 2–4+ years leading CSMs with renewals accountability, a proven track record in retention and value realization, strong coaching and data-driven decision making, and experience in global/matrixed environments with excellent communication. SmartBear emphasizes growth, an inclusive culture, equal opportunity employment, and transparent pay with a total rewards package; the role offers base and on-target commissions with an estimated annual cash compensation of $149,000–$165,000, plus benefits and flexible hybrid options.

SmartBear offers quality-driven software solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—enhanced by SmartBear AI to improve visibility, automation, and faster delivery, trusted by over 16 million developers in 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The company is leading AI-driven workflows across the lifecycle by integrating Generative AI into products like QMetry, Reflect, and Swagger to drive value and growth velocity, with free trials available on their product page. The Junior Software Engineer role focuses on building new and ongoing AI-focused products (including an MCP framework with Agentic AI offerings) across API Design/Management, Testing, and Observability, validating new use cases, maintaining UX, performing code reviews, delivering on time, and iterating on technical designs. Required skills include 2-4 years of Python experience with Flask or FastAPI, familiarity with LLM or agent-based systems (e.g., LangChain/LangGraph), Docker and AWS deployment, GitHub, solid understanding of HTTP/REST APIs, NoSQL or vector databases a plus, and full-stack experience with TypeScript/JavaScript, plus clear English communication. Why join SmartBear: opportunities for career growth, a People and Culture-centric environment, an inclusive and values-driven workplace, global offices, industry awards, and a commitment to ethical practices and equal opportunity; #LI-AC2.

SmartBear offers AI-powered visibility and automation to improve software quality and is expanding its Swagger API Testing business, trusted by millions of developers and thousands of organizations. It’s seeking a hands-on Director of Product Management to own the strategy, execution, and growth of API testing tools, defining the vision and leading a small PM team while collaborating with Engineering, Marketing, Sales, Growth, and Customer Success. Key responsibilities include defining a 3-year product strategy, building a cloud-native testing approach with workflow testing, CI/CD automation, scaling, and AI-assisted testing, and driving roadmap, customer discovery, and go-to-market alignment for both PLG and enterprise segments. The candidate should have 8+ years of product management, API development/testing domain expertise, a track record of scaling cloud/SaaS products, hands-on leadership, and ability to influence cross-functionally, with preferred experience in CI/CD, test automation, developer tooling, and mentoring multiple PMs. The role offers growth, an inclusive culture, pay transparency, and a total rewards package including base salary of $170,000–$195,000 USD plus bonuses and equity where eligible, with hybrid/remote options and offices worldwide.

SmartBear emphasizes quality and uses SmartBearAI to bring visibility and automation to software development, trusted by over 16 million developers at 32,000+ organizations. The Director, IT Enterprise Applications, reporting to the VP, Global IT, leads the strategy, architecture, and multi-year roadmap for SmartBear’s enterprise applications (ERP, CRM, HRIS, GTM) and partners with senior leaders to translate business needs into scalable, secure technology solutions. They act as the solution architect for integrations across platforms such as Salesforce, NetSuite, BambooHR, and Marketo, lead large-scale initiatives from strategy to execution, and oversee post-merger system integrations and ongoing governance and delivery. Candidates should have 10+ years of IT experience (5+ years leading enterprise applications in a global environment), deep hands-on expertise with cloud ERP (NetSuite preferred), API-driven integrations, middleware (Boomi preferred), and data architecture, plus strong business acumen and executive-level communication. SmartBear offers growth opportunities and a total rewards package including base salary of $155,000–$160,000, potential bonuses and equity, a hybrid work model, and an inclusive culture committed to diversity and equal opportunity.

SmartBear emphasizes quality as the foundation for great software and provides visibility and automation to help teams deliver high-quality software faster, serving over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Customer Success Manager role involves owning and expanding enterprise relationships, positioning SmartBear as a strategic partner, aligning solutions to customer business goals, and collaborating across the full lifecycle from onboarding to renewal. Key responsibilities include proactively engaging customers, monitoring usage and health metrics, conducting regular business reviews, acting as the voice of the customer to influence product and experience, and partnering on renewals and upsell opportunities. Ideal candidates have 3–5 years in customer success or account management in software, strong communication and analytical skills, a collaborative cross-functional mindset, and the ability to learn technical concepts quickly. SmartBear highlights growth, an inclusive culture, hybrid work options, pay transparency, and a total rewards package, with an estimated annual cash compensation (base + on-target commission) of $105,500–$115,000 USD for this role.

SmartBear believes quality is the foundation of great software and provides visibility and automation to development, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager, Atlassian Partnerships role aims to accelerate revenue growth across the Atlassian ecosystem through strategic partner enablement, partner recruitment, structured sales and technical enablement, co-marketing and co-selling, while serving as an advocate and leader for SmartBear in the Atlassian community across EMEA. You will lead SmartBear’s regional partner activity in EMEA, oversee and scale the solution partner community via the enablement team, drive readiness, certifications, co-selling motions, and partner marketing, accelerate Marketplace growth, and advise on regional partner program needs while aligning with product, marketing, and revenue leadership; you will steward EMEA partner performance and Marketplace KPIs with strategic insights for senior leadership. The role requires 5+ years in leadership of strategic partnerships, channel sales, or marketplace growth, deep Atlassian ecosystem knowledge, proven success building and scaling partner relationships that drive revenue, strong communication and executive-level presentation skills, and experience designing enablement content and training; nice-to-have items include existing Atlassian Solution Partner relationships, SaaS marketplace experience, sales or sales engineering background for dev/IT tools, familiarity with SmartBear products and PRM platforms. Why join SmartBear: opportunities for career growth, a People and Culture-led, inclusive environment, a commitment to ethics and social responsibility, and a global footprint with offices worldwide and industry awards, all while supporting a diverse, respectful workplace and equal opportunity employment.

SmartBear provides a suite of developer tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Backend Engineer - Zephyr Enterprise role is based in Bangalore with a hybrid model and focuses on solving challenging business problems and building scalable, highly available applications using Java 17. Responsibilities include designing, documenting, and implementing new systems and enhancements, building real-time, low-latency data ingress/egress solutions, creating automated tests, contributing to system testing, and collaborating with business and technical stakeholders in an Agile environment. Qualifications include 1+ years of hands-on Java 17 experience, a relevant bachelor’s degree, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring and microservices, experience with relational or NoSQL databases, AWS (RDS, S3, Elastic Cache), RabbitMQ, and SCRUM/JIRA; React/JavaScript is a plus. SmartBear promotes an inclusive, people-centric culture with opportunities for growth, a global office network, equal opportunity employment, and values such as being smart, open, driven, accountable, and curious.

SmartBear delivers visibility tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million developers across more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Renewals Specialist role will build enduring customer relationships, act as a trusted advisor, and drive retention and loyalty as the company experiences significant growth and global expansion. Responsibilities include strategically engaging with customers to align goals with solutions, ensuring retention and lifetime value growth, driving adoption to maximize license utilization, onboarding, and expanding accounts through needs identification and cross-selling. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management or customer success experience, strong customer focus and communication, ability to consult remotely or onsite, and a collaborative team approach. SmartBear emphasizes growth, culture, and equal opportunity, offering total rewards with a base salary plus on-target commission, with estimated annual cash compensation of $80,000–$85,000, plus benefits and flexible/hybrid work options.