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GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and trusted by over half of the Fortune 100, with AI treated as a core productivity multiplier. The Senior Professional Services Engineer role involves delivering installation, migration, training, and advisory services to help customers adopt GitLab, leading engagements from single-node Omnibus installs to large IaC-driven reference architectures and migrations to GitLab SaaS or self-managed deployments. You’ll plan and execute deployments using Infrastructure as Code and Configuration as Code, partner with Engagement and Project Managers to improve delivery and remove friction, mentor other engineers, and ensure consistent outcomes in a remote, largely asynchronous environment. Requirements include experience with one or more IaC tools (Terraform, Ansible, etc.) and two or more cloud providers (AWS, GCP, Azure), strong GitLab knowledge, security/AI expertise, and proven ability to manage multiple projects and communicate effectively with customers. GitLab operates as a fully remote company with comprehensive benefits and a commitment to equal opportunity, and it encourages applicants from underrepresented groups to apply, noting location-based eligibility may vary by country.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, and security while accelerating digital transformation, with more than 50 million users and over half of the Fortune 100 trusting GitLab to ship better, more secure software faster, and a culture that treats AI as a core productivity multiplier. The company’s high-performance culture, guided by shared values and continuous knowledge exchange, empowers every voice to be valued, accelerates careers, and invites collaboration with industry leaders to solve complex problems as they build technology that transforms software development. The role of Account Executive targets mid-market customers (up to 4,000 team members), reporting to a Regional Sales Director, owning a broad book of business, managing the full sales cycle, articulating GitLab’s DevSecOps value to align with customer outcomes, and contributing to a reliable, evidence-based pipeline while sharing wins/losses insights, ideas for the public issue tracker, and improvements to the sales handbook. Required qualifications include proven software sales success, ability to guide customers through the buying journey, strong communication and pipeline data discipline, negotiation and stakeholder presentation skills, fluency in Italian, willingness to travel, and alignment with GitLab’s values; familiarity with Git, open source software, or software development tools is a plus, with encouragement for candidates from diverse backgrounds. The Mid-market Sales team is distributed and remote across regions, partnering with marketing, BDR, and technical teams to drive platform adoption; GitLab offers benefits such as Flexible Paid Time Off, equity, parental leave, growth and development funds, and an Employee Stock Purchase Plan, while maintaining an equal opportunity, non-discrimination policy and clear country-specific hiring guidelines and privacy information.