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Zendesk is seeking a Senior Product Designer to enhance their quality management platform for customer support teams, emphasizing collaboration across various departments. The role involves managing complex systems, designing AI-driven solutions, and ensuring products align with customer needs and company goals. Candidates should have over five years of experience in SaaS applications, a product-led growth mindset, and an understanding of AI technologies to innovate customer experiences. Strong communication skills and the ability to work in complex technical environments are essential, along with a robust portfolio showcasing relevant design work. Zendesk promotes a hybrid work environment and values diversity, equity, and inclusion within its workforce.

Zendesk QA (formerly Klaus) is looking for back-end developers to help create AI-driven customer service quality assurance tools aimed at enhancing customer interactions. The role is hybrid, based in Estonia, offering flexibility while promoting teamwork and innovation. Candidates should have a minimum of three years of back-end development experience, proficiency in programming languages like Go, Python, and Java, as well as strong knowledge of SQL and cloud technologies. Responsibilities include developing APIs, optimizing application performance, ensuring security, and writing automated tests. Zendesk emphasizes diversity, equity, and inclusion in its hiring practices and seeks to provide a supportive work environment for all employees.

Zendesk QA is seeking innovative professionals to develop AI-driven customer service quality assurance solutions, with a focus on enhancing customer interactions and satisfaction. The role is hybrid and based in Estonia, requiring expertise in back-end development and familiarity with technologies such as Python, SQL, and cloud services like Google Cloud Platform. Responsibilities include working independently on high-quality code, optimizing application performance, building APIs, and implementing data protection features, while participating in a mission-driven six-week development cycle. Ideal candidates should have at least three years of experience and a strong interest in machine learning, along with excellent communication skills for a collaborative remote work environment. Zendesk promotes an inclusive workplace and is committed to diversity, providing equal opportunity for all applicants.

Zendesk QA is looking for innovative experts to join their international team in Tallinn, Estonia, focused on developing AI solutions to enhance customer service. The role involves designing and implementing machine learning models, collaborating with a cross-functional team of scientists and engineers, and proposing new features utilizing generative models. Candidates should have strong Python programming skills, a solid understanding of machine learning techniques, and the ability to communicate technical concepts to diverse audiences. Ideal applicants will have experience in building scalable ML solutions and a record of successful production models. Zendesk emphasizes a collaborative work environment with flexible scheduling and a commitment to diversity and inclusion in the workplace.

Zendesk QA is looking for experienced back-end developers to join their expanding team to create AI-driven customer service quality assurance solutions, with a focus on enhancing customer interactions. The role is hybrid, based in Estonia, and allows for a combination of remote work and in-office collaboration. Candidates should have at least three years of relevant experience, proficiency in programming languages like Python and Go, and familiarity with cloud-native technologies. Responsibilities include building and optimizing APIs, ensuring application performance, implementing security features, and conducting code reviews. Zendesk fosters an inclusive work environment and is committed to diversity, equity, and inclusion in its hiring practices.