The Ampin App
deep insights into the Atlassian community

Zendesk is hiring an Account Executive to grow its Commercial SaaS base, with a focus on Generative AI solutions and building relationships with new and existing customers in the UK/Irish market. The role covers the full sales cycle—from prospecting and negotiation to closing—driving revenue growth, account expansion, and long-term partnerships, while using data-driven insights to improve conversion and retention. You’ll act as a strategic advisor to C-suite and VP executives, articulating the value of Zendesk’s AI-powered platform and its impact on customer experience, operational efficiency, and cost savings, and you’ll seek cross-sell opportunities to optimize account revenue. Required qualifications include a BA/BS, at least four years of B2B SaaS sales or solution engineering experience with a proven track record, experience selling in complex deals and renewals, and the ability to engage executives, plus knowledge of AI/ML and familiarity with tools like Salesforce, Clari, Groove, and Gong. The role offers a hybrid work arrangement with some in-office presence, travel as needed, and Zendesk’s commitment to diversity and inclusion, along with accommodations for applicants with disabilities; note that AI may be used to screen applications.

The AI Sales Specialist is a quota-carrying role that works with the Core Account Executive team to drive growth and adoption of Zendesk's AI products, using technical expertise to prospect, demo, and close value-driven deals. Key responsibilities include owning sales quotas in a defined Zendesk territory, collaborating with the core sales team to pursue revenue from existing accounts and new opportunities, building strong customer relationships, leading AI proof-of-concepts, and collaborating with AI and success teams to identify expansion and cross-sell opportunities. The role also encompasses AI sales enablement, acting as a subject matter expert, driving enablement initiatives, and ensuring core AEs are updated on product, plays, and market insights to support prospecting and qualification. Ideal candidates will be team players and evangelists who can operate across large deal pursuit teams, inspire sales teams around AI, and possess in-depth knowledge of the AI Suite and its practical applications for contact centers. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), a results-oriented mindset, excellent communication, willingness to travel, and optional experience in an overlay AE/co-sell role; Zendesk emphasizes equal opportunity, diversity and inclusion, hybrid work, potential AI screening, and accommodations for applicants with disabilities.

GitLab portrays itself as an AI-enabled intelligent orchestration platform for DevSecOps, trusted by over 50 million users and many Fortune 100 companies, with a culture that values AI-driven productivity, innovation, and inclusion. The Account Executive role covers Ukraine and Cyprus, selling to organizations up to 4,000 employees, owning the full sales cycle from discovery to close, and reporting to an Area Sales Manager. Key responsibilities include articulating GitLab’s DevSecOps value, building trusted customer relationships, maintaining an evidence-based pipeline, conducting win/loss analyses, and contributing feedback to product and the sales handbook. Requirements include proven software sales success (mid-market/enterprise), ability to guide buying journeys, strong communication and negotiation skills, fluency in Russian or Ukrainian and English, and willingness to travel. The role sits within a distributed, asynchronous sales team focused on toolchain consolidation and platform adoption, with benefits such as flexible PTO, equity, parental leave, and a firm commitment to equal opportunity and disability accommodation.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, efficiency, security, and digital transformation, trusted by over 50 million users and many Fortune 100 companies. The company embeds AI as a core productivity multiplier and expects all employees to incorporate AI into daily workflows within a high-performance, values-driven culture. The role described is Accounts Receivable Associate in GitLab’s Finance team, responsible for cash posting, AR reconciliations, PO and portal billing submissions, and partner disbursement reporting, collaborating with account and project managers via Zendesk. Candidates should have AR experience (cash postings, reconciliations, collections), a SaaS or subscription background, and proficiency with Zuora Billing, Salesforce, and Google Workspace, plus the ability to work independently in a remote, asynchronous environment with some US time-zone overlap. GitLab emphasizes supportive benefits, inclusive hiring, equal opportunity, and privacy, inviting diverse applicants and noting location-based eligibility where applicable.

Zendesk is hiring a German-speaking Technical Support Engineer who provides technical guidance across live chat, email, phone, video, and forums to deliver the best possible customer experience. The role requires owning issues through resolution, being empathetic and clear in communication, prioritizing escalations and product changes, and enabling self-service via the knowledge base. Applicants should have prior Technical Support experience in tech or SaaS, be fluent in English and German, demonstrate strong customer service and communication skills, and be able to explain technical concepts to diverse users, with proficiency in tools like GSuite, Slack, and Confluence. Zendesk offers a hybrid work model with some in-office time, emphasizes global diversity and inclusion, and provides accommodations for applicants with disabilities. The description frames Zendesk as the “intelligent heart of customer experience” and notes that AI may be used in screening, with information on equal opportunity and EEO rights.

Zendesk is hiring a Software Engineer II for the Sunshine Conversations Messaging Experience group to build integrations and connectors to the ES platform used by thousands of users worldwide. You will own features from design through rollout, write a short design doc for medium+ changes, contribute to platform, architecture, and data model decisions with cross-functional teams, work on reliability and scalability, maintain concise README(s), API docs, and runbooks, and present technical proposals to stakeholders while helping improve CI/CD, monitoring dashboards, and deployment practices. Basic qualifications include 2+ years building backend services with Node.js, Express, and TypeScript, plus autonomy and leadership to carry a project through execution in agile teams. Preferred qualifications include experience designing distributed systems, hands-on work with messaging systems (RabbitMQ, Kafka, SQS) and data stores (MongoDB, Redis, MySQL), familiarity with Kubernetes, AWS, production observability, SaaS product development, and event-driven architectures; our tech stack includes TypeScript/JavaScript, Node.js/Express, React, MongoDB/Redis/MySQL/S3, RabbitMQ/Kafka/SQS on Kubernetes clusters on AWS. The role supports a hybrid work model with in-person requirements part of the week, Zendesk's commitment to diversity and equal opportunity (with AI screening possibly used), and accommodations for applicants with disabilities.

Tempo serves 30,000+ customers, including about a third of the Fortune 500, and is the #1 time management add-on for Jira in the Atlassian ecosystem, offering a suite of solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Since its beginnings in 2007, Tempo has grown into a trusted global tech company focused on helping teams work smarter and turn vision into value. The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers to resolve defects, executing tests, and designing and maintaining end-to-end automation while contributing to QA processes and providing production support. Requirements include a bachelor’s degree or equivalent, 5+ years of testing experience, strong QA methodologies, web application testing, knowledge of GET vs POST and basic XSS, plus experience with automation tools like Cypress/Playwright and Jest and languages such as Java, Kotlin, TypeScript, or Python; ISTQB, Jira administration, Agile experience, and performance or security testing are advantageous, along with Linux/MacOS/AWS familiarity. Tempo offers a remote-first environment with unlimited vacation, comprehensive benefits, training and travel perks, a collaborative culture, and equal opportunity employment, inviting applicants to join and shape the future of enterprise productivity software.

SmartBear provides complete visibility into software releases with tools such as TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative (SDR) role is available in the Galway, Ireland office and in Somerville, MA, offering fast career progression with the potential to be promoted to Account Executive within 18 months. SDRs will qualify inbound and outbound leads, perform high-volume outreach (100+ activities per day), run targeted ABX campaigns, and collaborate with Account Executives to build pipeline, using tools like Salesforce, Outreach, Gong, LinkedIn Sales Navigator, and 6sense. Requirements include 1-2 years in a customer-facing role, strong communication, high coachability, a willingness to learn, and being local to Galway. SmartBear emphasizes growth, inclusion, ethical practices, and a people-first culture, with global offices and industry awards, plus a commitment to treating employees with respect and dignity.

Tempo is a leading, award-winning Atlassian Marketplace vendor serving over 30,000 customers worldwide, and it offers integrated time management, resource planning, and budget management tools built with automation and machine learning to streamline time logging. The company aims to give team leads and executives deep insights into how time is used so they can plan, manage, and deliver results, acknowledging that time is finite and valuable. Tempo is looking for a results-driven Account Executive to manage the full sales cycle, collaborating with cross-functional teams to understand customer needs and drive revenue through tailored solutions. Key responsibilities include prospecting, conducting product demonstrations, managing the sales pipeline, negotiating contracts, building long-term client relationships, ensuring onboarding and customer success, and staying informed about market trends. Requirements include 3+ years in sales, BD, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience, and a bachelor’s degree preferred, with Tempo offering a remote-first culture, flexible schedules, generous benefits, unlimited vacation, and equal opportunity employment.

SmartBear believes quality is the foundation of great software and provides visibility and automation to development, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager, Atlassian Partnerships role aims to accelerate revenue growth across the Atlassian ecosystem through strategic partner enablement, partner recruitment, structured sales and technical enablement, co-marketing and co-selling, while serving as an advocate and leader for SmartBear in the Atlassian community across EMEA. You will lead SmartBear’s regional partner activity in EMEA, oversee and scale the solution partner community via the enablement team, drive readiness, certifications, co-selling motions, and partner marketing, accelerate Marketplace growth, and advise on regional partner program needs while aligning with product, marketing, and revenue leadership; you will steward EMEA partner performance and Marketplace KPIs with strategic insights for senior leadership. The role requires 5+ years in leadership of strategic partnerships, channel sales, or marketplace growth, deep Atlassian ecosystem knowledge, proven success building and scaling partner relationships that drive revenue, strong communication and executive-level presentation skills, and experience designing enablement content and training; nice-to-have items include existing Atlassian Solution Partner relationships, SaaS marketplace experience, sales or sales engineering background for dev/IT tools, familiarity with SmartBear products and PRM platforms. Why join SmartBear: opportunities for career growth, a People and Culture-led, inclusive environment, a commitment to ethics and social responsibility, and a global footprint with offices worldwide and industry awards, all while supporting a diverse, respectful workplace and equal opportunity employment.

Tempo is a leading, award-winning Atlassian Marketplace app vendor serving over 20,000 customers, offering integrated time management, resource planning, and budget management powered by automation and machine learning to simplify time logging. The company is seeking exceptional candidates to join its global, remote-first teams across the US, UK, and Canada, promising career growth, collaboration, and flexible work arrangements with generous perks. The role is an Account Executive responsible for the full sales cycle—from prospecting to closing—working with cross-functional teams to deliver tailored solutions and drive revenue growth. Key responsibilities include identifying and engaging prospects, delivering product demos, managing the sales pipeline and CRM, negotiating contracts, building long-term client relationships, ensuring onboarding and customer success, and staying informed on industry trends. Requirements are 3+ years in sales/BD/AM with a track record of meeting quotas, strong communication and negotiation skills, CRM experience (Salesforce, HubSpot), and a preferred bachelor's degree; Tempo is an equal opportunity employer that requires an English resume and offers a broad benefits package and remote-friendly culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better from vision to value. Since its origin in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and built a broad Atlassian ecosystem, aiming to be a tech company with a heart. The role seeks a passionate front-end developer to work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than just closing tasks. The ideal candidate has 4+ years of front-end development experience, 4+ years working with TypeScript and React, a computer science–related degree, strong CS fundamentals, excellent TS/JS/CSS/HTML skills, experience building complex UIs with usability and performance in mind, upper-intermediate English, and the ability to work autonomously and remotely, start from incomplete specs, learn quickly, and contribute to technical specifications (Java/Kotlin experience is a plus). Tempo offers a remote-first environment with unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings), training and WFH reimbursements, opportunities to travel and work from international offices, diverse and dynamic teams, and a commitment to equal opportunity and professional growth.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated time management and project planning tools across the Atlassian ecosystem since 2007, becoming the #1 time management add-on for Jira. The company aims to help teams work better with innovative, customer-focused enterprise productivity software and a remote-first, inclusive culture. The role is for a passionate full-stack developer to work on Custom Charts for Jira and Confluence, collaborating with product, design, QA, and technical writers to solve customer problems. Requirements include 4+ years of TypeScript/React frontend and 4+ years of Java backend, API design experience, CS fundamentals, UI/UX sensibility, performance optimization, and strong English communication for remote work. Perks include a remote-first environment, unlimited vacation in many locations, health benefits, training reimbursement, travel opportunities, an equal-opportunity workplace, and English-only resumes.

The role is Software Engineer in Zendesk's Mobile Services engineering teams, focusing on backend services that support mobile products and ensuring the mobile SDKs and Web Widget remain top-tier assets. Responsibilities include building reliable, secure, and scalable backend systems; owning complex projects and aligning technical strategy with business objectives; staying current with trends; participating in code reviews and pair programming; troubleshooting defects; contributing to documentation; and leading feature lifecycles from conception to deployment and maintenance while proactively addressing technical debt. Required experience includes proficiency with backend technologies, Ruby on Rails, React and microservices, the Rails ecosystem, designing service-oriented applications, relational databases and SQL, plus strong communication skills. Nice-to-have items encompass TypeScript, some experience with Scala or willingness to learn, Datadog, understanding of SLIs/SLOs/error budgets, Kubernetes pods and podded architectures, and experience with distributed monoliths and microservice patterns. The tech stack features Ruby/Rails, Scala, React, with TypeScript in some teams, and data stores such as MySQL, Memcached, Redis, Kafka, and DynamoDB; the role offers hybrid work with part of the week in-office and part remote; Zendesk emphasizes diversity, equity and inclusion and equal opportunity, and notes AI may be used in screening while accommodations are available for applicants with disabilities.

Zendesk is hiring a Corporate Account Executive to grow its corporate SaaS customer base and deepen relationships by aligning solutions to customers’ goals. The role focuses on top-line revenue growth through acquiring new customers, expanding existing accounts, cross-selling, and leading competitive sales cycles with value-based selling. You will build and manage a robust Salesforce pipeline, provide regular forecasts, and collaborate cross-functionally to refine sales strategies and hit KPIs. Qualifications include a BA/BS or equivalent, 2+ years in B2B SaaS sales or solution engineering with a proven track record of meeting or exceeding targets, strong prospecting and negotiation skills, and familiarity with Salesforce, Outreach, and Clari. The position is hybrid with part in-office work, Zendesk emphasizes inclusion and fairness, AI may screen applications per policy, and accommodations are available for applicants as needed.

Tempo serves 30,000+ customers including a third of Fortune 500 companies, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and is the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company aims to help everyone work better and operates as a remote-first tech company with a heart, continually innovating its products to improve enterprise productivity. The role is for an experienced QA engineer on Structure for Jira, an agile team that prioritizes working software over extensive documentation and faces challenges like cross-browser compatibility, Jira/Confluence integration, and shipping quality at speed. Responsibilities include planning testing activities, participating in iteration and release planning, conducting requirements, performance, compatibility, and system-level testing, performing exploratory and scripted testing, triaging issues, and communicating with product managers, designers, developers, other QA engineers, and technical writers; candidates should have at least 2 years of manual testing experience, web application testing, knowledge of GET vs POST, basic XSS, and Jira/Confluence experience, with ISTQB, Jira administration, agile experience, mind maps, performance testing, or security testing as advantages. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings plan), training and travel reimbursements, social activities, growth opportunities, and a commitment to equal opportunity and an inclusive culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and expanded through acquisitions to be a trusted name in the Atlassian ecosystem. The company is seeking an experienced SRE to help build infrastructure, ensure stability, cost-efficiency, and extensibility, within the European SRE team and the larger Global SRE team. Responsibilities include designing and maintaining infrastructure, creating and supporting CI/CD pipelines, deploying on AWS with Kubernetes, automating build, release, and monitoring, and participating in on-call rotations while ensuring security and compliance. Tempo offers a remote-first work environment with generous benefits, growth opportunities, a collaborative culture, and a stated commitment to equal opportunity and inclusive hiring.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and more, and it began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company seeks an SRE in Europe who will be part of the European SRE team and the broader Global SRE team, building stable, highly available, cost-efficient, and extensible infrastructure to support the engineering organization. The role involves designing, implementing, and maintaining infrastructure; creating CI/CD pipelines; deploying enterprise-scale projects on AWS; working with Kubernetes; automating build, release, and monitoring; monitoring performance; participating in on-call rotations; and ensuring security and compliance. Candidates should have 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, and Prometheus, plus cloud deployment and AWS or similar services, software design patterns, and development skills, with preferred experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and the Atlassian ecosystem. Tempo offers a remote-first environment, generous benefits, training and growth opportunities, a collaborative and inclusive culture, and an equal opportunity workplace, and invites applicants to apply in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver from vision to value. Originating in 2007 as a time-tracking tool, Tempo is now the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, committed to helping people work smarter with a heart. The company is looking for a Senior Backend Developer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than merely closing tasks. Responsibilities include writing efficient, testable code in Java and Kotlin, creating unit tests (and some integration and performance tests), reviewing peers' code, and addressing user experience, security, and performance while building Atlassian plugins used by thousands of users worldwide. You should have 4+ years of server-side Java/Kotlin experience (at least 1 year in Kotlin), a CS or related degree, API design skills, knowledge of big-O and data structures, and experience with Kubernetes, Cassandra, Kafka, and Akka, plus strong English and the ability to work autonomously in a remote setting; Tempo offers a remote-first culture, flexible benefits, and ample opportunities for growth.

Tempo is a leading developer of Atlassian Marketplace apps serving over 30,000 customers, including a third of Fortune 500, with award-winning products that evolved from time-tracking to a modular, scalable SPM suite, aiming to help teams work in harmony on high-impact opportunities. They’re seeking an Enterprise Account Director for New & Expansion in EMEA to drive sales, manage all aspects of the sales process, and collaborate with partners, customers, and cross-functional teams. Responsibilities include positioning Tempo’s value to large enterprises, expanding high-potential accounts, guiding stakeholders through adoption, managing pipeline and forecasts in Salesforce, negotiating agreements, and partnering with Pre-Sales and Sales Engineers. Candidates should have 6+ years in enterprise B2B SaaS selling to Fortune 500s, proven quota attainment, experience closing complex deals with senior sponsors, and strong relationship-building, with Atlassian Marketplace familiarity a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, training and travel perks, a diverse culture, and equal opportunity employment; resumes should be in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007, Tempo has grown from a time-tracking tool to the #1 time management add-on for Jira, expanding within the Atlassian ecosystem to become a trusted name in enterprise productivity software. The company is hiring a remote-friendly Team Lead (Spain, Portugal, London, Ireland) who will be a hands-on leader with strong Java and React skills and experience guiding PHP and JavaScript work, responsible for designing, developing, deploying, and mentoring across multiple tech stacks. Responsibilities include leading a team through the full software development lifecycle, providing architectural guidance across Java, React, PHP, JavaScript, and Atlassian Forge, conducting code reviews, aligning work with PI planning, driving agile discipline, and contributing to recruitment and roadmap efforts. Requirements include 4+ years of development, 2+ years in a leadership role, expertise in Java 11+, Docker, Redis, Spring, React, PHP Laravel, PostgreSQL, AWS, CI/CD, and SAFe experience, with additional emphasis on strong communication and problem-solving skills, and the position offers remote-first flexibility, growth opportunities, and an inclusive, equal-opportunity workplace.

Zendesk is seeking a Manager for its Internal Audit team to report to the VP of Internal Audit and enhance the company's audit function. The role involves overseeing financial compliance, particularly with regulations such as Sarbanes-Oxley (SOX) and GAAP, and conducting audits across various areas of risk. Responsibilities include developing annual audit plans, managing a global SOX compliance program, and collaborating with stakeholders to address risk gaps. The ideal candidate should have at least 10 years of experience in internal audit or a Big 4 audit firm, possess relevant certifications, and have strong leadership and communication skills. Zendesk supports a hybrid work model and emphasizes diversity, equity, and inclusion in its hiring practices.