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SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—trusted by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Renewal Advisor role owns end-to-end renewal management for mid-to-large accounts, serving as the primary contact for renewal matters and driving renewals through value-based discussions, pricing negotiations, and contract management. The position proactively identifies renewal risks, mitigates churn, develops account-level renewal strategies, and collaborates with Sales, Customer Success, Support, Finance, and Legal to ensure timely renewals and strong forecast/pipeline visibility, while leading renewal calls and executive reviews with product-value and ROI insights. Requirements include 5+ years in customer-facing roles (at least 3 in quota-carrying renewals or account management), a proven track record of renewing and expanding recurring revenue, experience with complex renewal cycles, and strong communication, analytical, and forecasting skills. SmartBear emphasizes career growth, a people-focused, inclusive culture, equal opportunity employment, and a global presence with offices worldwide, alongside awards and a commitment to ethical practices and social responsibility.

SmartBear believes quality starts with software, delivering visibility and automation, and serves over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager for Atlassian Partnerships in EMEA will lead regional partner activity, scale the solution partner community, drive readiness, certifications, co-selling, and partner marketing, and advise on regional needs aligned with product, marketing, and revenue leadership. The role aims to accelerate Marketplace growth, improve partner adoption, strengthen SmartBear’s regional presence, and deliver strategic insights and KPIs to senior leadership. Requirements include 5+ years in strategic partnerships or channel sales, deep Atlassian ecosystem knowledge, proven revenue growth through partnerships, and strong communication and data-driven skills; nice-to-haves include existing Atlassian relationships, SaaS marketplace experience, and familiarity with SmartBear products and PRM platforms. SmartBear offers career growth, a people-centric culture, inclusive workplace, ethical practices, global offices, and award-winning recognition, underpinned by equal opportunity employment.

Zendesk is hiring a Corporate Account Executive to grow its corporate SaaS customer base and deepen relationships by aligning solutions to customers’ goals. The role focuses on top-line revenue growth through acquiring new customers, expanding existing accounts, cross-selling, and leading competitive sales cycles with value-based selling. You will build and manage a robust Salesforce pipeline, provide regular forecasts, and collaborate cross-functionally to refine sales strategies and hit KPIs. Qualifications include a BA/BS or equivalent, 2+ years in B2B SaaS sales or solution engineering with a proven track record of meeting or exceeding targets, strong prospecting and negotiation skills, and familiarity with Salesforce, Outreach, and Clari. The position is hybrid with part in-office work, Zendesk emphasizes inclusion and fairness, AI may screen applications per policy, and accommodations are available for applicants as needed.

Tempo serves 30,000+ customers including a third of Fortune 500 companies, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and is the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company aims to help everyone work better and operates as a remote-first tech company with a heart, continually innovating its products to improve enterprise productivity. The role is for an experienced QA engineer on Structure for Jira, an agile team that prioritizes working software over extensive documentation and faces challenges like cross-browser compatibility, Jira/Confluence integration, and shipping quality at speed. Responsibilities include planning testing activities, participating in iteration and release planning, conducting requirements, performance, compatibility, and system-level testing, performing exploratory and scripted testing, triaging issues, and communicating with product managers, designers, developers, other QA engineers, and technical writers; candidates should have at least 2 years of manual testing experience, web application testing, knowledge of GET vs POST, basic XSS, and Jira/Confluence experience, with ISTQB, Jira administration, agile experience, mind maps, performance testing, or security testing as advantages. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings plan), training and travel reimbursements, social activities, growth opportunities, and a commitment to equal opportunity and an inclusive culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and expanded through acquisitions to be a trusted name in the Atlassian ecosystem. The company is seeking an experienced SRE to help build infrastructure, ensure stability, cost-efficiency, and extensibility, within the European SRE team and the larger Global SRE team. Responsibilities include designing and maintaining infrastructure, creating and supporting CI/CD pipelines, deploying on AWS with Kubernetes, automating build, release, and monitoring, and participating in on-call rotations while ensuring security and compliance. Tempo offers a remote-first work environment with generous benefits, growth opportunities, a collaborative culture, and a stated commitment to equal opportunity and inclusive hiring.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and more, and it began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company seeks an SRE in Europe who will be part of the European SRE team and the broader Global SRE team, building stable, highly available, cost-efficient, and extensible infrastructure to support the engineering organization. The role involves designing, implementing, and maintaining infrastructure; creating CI/CD pipelines; deploying enterprise-scale projects on AWS; working with Kubernetes; automating build, release, and monitoring; monitoring performance; participating in on-call rotations; and ensuring security and compliance. Candidates should have 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, and Prometheus, plus cloud deployment and AWS or similar services, software design patterns, and development skills, with preferred experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and the Atlassian ecosystem. Tempo offers a remote-first environment, generous benefits, training and growth opportunities, a collaborative and inclusive culture, and an equal opportunity workplace, and invites applicants to apply in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver from vision to value. Originating in 2007 as a time-tracking tool, Tempo is now the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, committed to helping people work smarter with a heart. The company is looking for a Senior Backend Developer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than merely closing tasks. Responsibilities include writing efficient, testable code in Java and Kotlin, creating unit tests (and some integration and performance tests), reviewing peers' code, and addressing user experience, security, and performance while building Atlassian plugins used by thousands of users worldwide. You should have 4+ years of server-side Java/Kotlin experience (at least 1 year in Kotlin), a CS or related degree, API design skills, knowledge of big-O and data structures, and experience with Kubernetes, Cassandra, Kafka, and Akka, plus strong English and the ability to work autonomously in a remote setting; Tempo offers a remote-first culture, flexible benefits, and ample opportunities for growth.

Zendesk is hiring an SMB Account Executive to grow its SMB SaaS customer base by hunting new opportunities, closing deals, and building cross-functional relationships that align product value with customers’ goals. The role focuses on driving top-line revenue through new customer acquisition and account expansion, nurturing relationships for retention, cross-selling, using data and customer intent to prospect, and maintaining a robust Salesforce-based pipeline with accurate forecasts and KPIs. Requirements include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven track record of exceeding targets, strong deal-making and outreach skills, an entrepreneurial mindset, experience with territory plans, and familiarity with tools like Salesforce, Outreach, and Clari. Zendesk’s mission is to power exceptional customer service and meaningful human connections, supported by a hybrid work model with global offices and remote options. The company is an equal opportunity employer, may use AI in screening per its policies, and offers accommodations for applicants with disabilities.

Zendesk is hiring an Account Executive to grow its Commercial account base, own the full sales lifecycle, and bring innovative solutions—especially Generative AI—to new and existing customers. The role focuses on driving top-line revenue, prospecting and closing deals, managing relationships for satisfaction and retention, and acting as a strategic advisor to C-suite and VP executives on the value of Zendesk’s AI-powered platform. You’ll identify cross-sell opportunities, use data insights to improve new business conversion and client retention, and lead complex, value-driven sales cycles to exceed quarterly and annual revenue goals. Requirements include a BA/BS or equivalent, at least four years in B2B SaaS sales or solution engineering with a proven track record, UK/Ireland market experience, end-to-end deal management, C-level engagement, AI/ML fluency, and familiarity with Salesforce, Clari, and Gong, plus willingness to travel. Zendesk promotes a hybrid work model, global diversity and inclusion, and notes that AI or automated decision systems may be used to screen applications; they are an AA/EEO/Veterans/Disabled employer and offer accommodations for applicants with disabilities.

Tempo is a leading developer of Atlassian Marketplace apps serving over 30,000 customers, including a third of Fortune 500, with award-winning products that evolved from time-tracking to a modular, scalable SPM suite, aiming to help teams work in harmony on high-impact opportunities. They’re seeking an Enterprise Account Director for New & Expansion in EMEA to drive sales, manage all aspects of the sales process, and collaborate with partners, customers, and cross-functional teams. Responsibilities include positioning Tempo’s value to large enterprises, expanding high-potential accounts, guiding stakeholders through adoption, managing pipeline and forecasts in Salesforce, negotiating agreements, and partnering with Pre-Sales and Sales Engineers. Candidates should have 6+ years in enterprise B2B SaaS selling to Fortune 500s, proven quota attainment, experience closing complex deals with senior sponsors, and strong relationship-building, with Atlassian Marketplace familiarity a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, training and travel perks, a diverse culture, and equal opportunity employment; resumes should be in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007, Tempo has grown from a time-tracking tool to the #1 time management add-on for Jira, expanding within the Atlassian ecosystem to become a trusted name in enterprise productivity software. The company is hiring a remote-friendly Team Lead (Spain, Portugal, London, Ireland) who will be a hands-on leader with strong Java and React skills and experience guiding PHP and JavaScript work, responsible for designing, developing, deploying, and mentoring across multiple tech stacks. Responsibilities include leading a team through the full software development lifecycle, providing architectural guidance across Java, React, PHP, JavaScript, and Atlassian Forge, conducting code reviews, aligning work with PI planning, driving agile discipline, and contributing to recruitment and roadmap efforts. Requirements include 4+ years of development, 2+ years in a leadership role, expertise in Java 11+, Docker, Redis, Spring, React, PHP Laravel, PostgreSQL, AWS, CI/CD, and SAFe experience, with additional emphasis on strong communication and problem-solving skills, and the position offers remote-first flexibility, growth opportunities, and an inclusive, equal-opportunity workplace.

Zendesk is seeking a Manager for its Internal Audit team to report to the VP of Internal Audit and enhance the company's audit function. The role involves overseeing financial compliance, particularly with regulations such as Sarbanes-Oxley (SOX) and GAAP, and conducting audits across various areas of risk. Responsibilities include developing annual audit plans, managing a global SOX compliance program, and collaborating with stakeholders to address risk gaps. The ideal candidate should have at least 10 years of experience in internal audit or a Big 4 audit firm, possess relevant certifications, and have strong leadership and communication skills. Zendesk supports a hybrid work model and emphasizes diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking a dedicated Account Executive to drive growth in their Commercial account base, focusing on B2B sales in the SaaS landscape, particularly leveraging AI technologies. The role involves managing the full sales cycle, building customer relationships, and developing innovative strategies for acquiring new clients and expanding existing partnerships. Candidates should possess a strong background in sales, experience with C-level executives, and a solid understanding of AI principles. Key responsibilities include generating new business opportunities, nurturing client relationships, and exceeding revenue goals. Zendesk promotes a hybrid working model and is committed to diversity, equity, and inclusion in the workplace.

Zendesk is seeking a Director of Manager Enablement to transform leadership within the company, aiming to improve managerial effectiveness and create extraordinary customer experiences. The role will focus on redefining management practices in a high-growth, global setting, emphasizing the importance of leadership to drive business impact and accountability. Key responsibilities include leading a global manager acceleration agenda, designing transformative experiences, and fostering a culture of accountability among managers. The ideal candidate should possess a strategic mindset, hands-on experience in scaling programs, and the ability to influence senior leadership while thriving in complex environments. Ultimately, this position presents an opportunity to shape the future of management at Zendesk, contributing to its mission of connecting businesses with their customers.

Zendesk is seeking a German-speaking Technical Support Engineer who excels in providing technical assistance across various communication channels, including live chats, emails, and video calls. The ideal candidate should have over four years of technical support experience, be fluent in both English and German, and possess excellent customer service and communication skills. This role emphasizes empathy and resourcefulness, with a focus on resolving customer issues and empowering users through knowledge sharing. Zendesk promotes a hybrid working model, allowing employees the flexibility to work from home and in the Lisbon office part-time. The company values diversity and inclusivity, ensuring equal opportunity for all applicants and employees.