The Ampin App
deep insights into the Atlassian community

GitLab is an intelligent DevSecOps orchestration platform used by more than 50 million users and more than half of the Fortune 100, with a culture that treats AI as a core productivity multiplier and values collaboration and continuous knowledge sharing. The Customer Success Architect role in Singapore is a strategic technical advisor to enterprise customers in APJ, responsible for turning pre-sales command plans into measurable success plans and guiding adoption, utilization, and technical maturity throughout the customer journey. You will own a portfolio of enterprise or government customers, serve as the primary GitLab liaison, build and maintain Customer Success Plans with KPIs, guide best practices in CI/CD, DevSecOps, and cloud architecture, and manage end-to-end escalations while providing hands-on enablement. Requirements include Singapore citizenship, English and Mandarin proficiency, hands-on CI/CD pipeline experience, knowledge of DevSecOps practices, Git workflows, infrastructure as code and cloud/on-prem deployments, plus strong communication and stakeholder management skills; the team works asynchronously across time zones. GitLab emphasizes remote, globally accessible roles with location-based eligibility, offers benefits such as flexible PTO, equity, growth funds, and parental leave, and upholds an equal opportunity policy with accommodation for disabilities.

Atlassian supports a distributed-first work model, allowing employees to work from office, home, or a mix, with virtual interviews and onboarding for hires in any country where they have a legal entity. The company has over 200,000 customers worldwide and works with major brands (NASA, Nike, Pixar, Tesla), with Solution Sales Executives helping these accounts scale their Atlassian investments. The APAC Solution Sales Executive role leads Service Collection sales in Southeast Asia (Singapore, Indonesia, Malaysia), reporting to the Head of Solution Sales Executive- APAC. Responsibilities include developing and executing a sales strategy to drive SEA revenue growth, defining territory vision, planning funnel/status, and collaborating with Account Executive, Marketing, Customer Success, Product, and partners to ensure satisfaction and retention. The role also entails representing Atlassian at events, providing accurate forecasts to senior management in Australia, and working with Atlassian's partner ecosystem from IT service providers to other sales and service firms.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of being a distributed-first company. The role includes developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring strong customer success. It centers on building strategic relationships with customers, articulating how our value proposition addresses their challenges, strategy, and needs. Responsibilities include identifying and qualifying leads, engaging key decision makers, delivering sales presentations, closing deals, and providing regular accurate forecasts and updates to management. The position requires staying updated on SEA mid-market industry trends and competitor activity and building strong channel partner relationships to collaborate effectively for customers’ benefit.

Zendesk is hiring a Forward Deployed Engineer (FDE) in its Technical Presales team to be a hybrid software engineer and strategic consultant embedded with strategic customers to design, build, and deploy production-grade AI solutions that deliver measurable ROI. Responsibilities include leading end-to-end delivery of AI agent and LLM-powered solutions (discovery to production handoff), building production-grade integrations and data pipelines, troubleshooting blockers, and collaborating with Sales engineering and Product to map systems and feed customer learnings back into the roadmap. The ideal candidate brings a founder mindset, 5+ years of production software engineering, full-stack fluency (Python/JavaScript/TypeScript with another backend language), AI/LLM expertise (RAG, vector stores, model safety), strong systems integration skills, excellent communication, and travel readiness of about 25–50%. Basic qualifications include 5+ years delivering production systems, proficiency in Python and JS/TS, experience deploying or integrating LLM-based solutions, cloud platforms and containerization, and willingness to work onsite with customers up to 50% of the time. Preferred qualifications include prior FDE or related technical services experience, familiarity with LLM tooling (LangChain, LlamaIndex, Haystack), knowledge of Zendesk or similar customer-support platforms, observability/ML ops experience, and data governance or enterprise security/compliance expertise, with Zendesk also highlighting its equal-opportunity culture and accommodations, noting that AI may be used to screen applications.

Atlassian offers flexible work locations, letting employees work in an office, from home, or in a hybrid arrangement. They can hire people in any country where Atlassian has a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. The role involves developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring a high standard of customer success. It also requires building strategic relationships with customers, articulating how Atlassian's value proposition addresses their challenges, and identifying and qualifying leads, engaging with key decision makers, delivering sales presentations, and closing deals, plus providing regular sales forecasts and updates to management. Additionally, the position involves staying updated on industry trends, market dynamics, and competitor activities within the South East Asia mid-market segment and building strong relationships with channel partners to ensure effective collaboration for customers.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. The role is to develop and execute a sales strategy to drive revenue growth for the Atlassian Service Collection in Greater China and Southeast Asia. It requires defining a clear territory vision and regularly communicating on funnel status, resource needs, challenges, and successes, while collaborating with cross-functional teams to ensure customer satisfaction and retention. The position involves representing the Service Collection at industry events, delivering accurate sales forecasts to senior management in Australia, and working closely with partners, from large IT service providers to other firms. You’ll be part of the pioneering Solution Sales Executive team for Atlassian Service Collection in Singapore.

Atlassian supports flexible work locations, allowing employees to work in an office, from home, or in a hybrid arrangement. They can hire people in any country where Atlassian has a legal entity and offer a wide range of perks and benefits, including health and wellbeing resources and paid volunteer days. Identity verification, which may include biometric data, is a condition of employment in line with local law for employment fraud purposes. Responsibilities include developing and implementing named account or territory plans to maximize expansion, creating strategic sales plans, qualifying leads, building relationships with decision-makers, negotiating contracts, and delivering accurate forecasts while staying aware of industry trends. The role also involves collaborating with internal teams, traveling to Indonesia and Vietnam, serving as the main contact for designated accounts, running strategy plays, and managing complex sales cycles with the channel sales organization.

Atlassian supports flexible work options and hires in any country with a legal entity, and the role described is to build Atlassian's distribution channel in India and SE Asia from the ground up. The role involves selecting distributors, defining the operating model, deploying targets and incentives, and building a scalable engine for partner recruitment, activation, and maturity progression. Pipeline creation involves designing a distribution-driven model where distributors recruit, enable, and activate partners to generate qualified pipeline, with NNACV and pipeline targets set via MOUs and milestone-based incentives tied to deal registrations, pipeline quality, and conversion. Teaming and partner value emphasize proving partner value to the field, embedding partners into the sales motion, training AEs on sell-with for Distribution, enabling cross-functional teaming, and building co-sell confidence with visible early wins. Building the engine includes identifying, qualifying, and onboarding distributors, creating a scalable training-at-scale engine, codifying a repeatable playbook with metrics, and defining success as a growing partner-sourced pipeline, consistent deal registrations, field confidence, partner activation, and a scalable model extendable to other regions.

At Atlassian, you can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity to support employees' family and personal goals. Benefits include health and wellbeing resources, paid volunteer days, and other perks to engage with your local community, with details at go.atlassian.com/perksandbenefits. Responsibilities include developing and implementing named account or territory plans to maximize expansion opportunities while ensuring customer success, and executing strategic sales plans to achieve company sales goals. It also involves identifying and qualifying leads, building relationships with decision makers (including C-level executives), understanding customer needs, delivering sales presentations, negotiating contracts, closing deals, and providing accurate forecasting and account planning to management. The role requires travel to Indonesia and Vietnam for client meetings and events, serving as the main contact or escalation point for designated accounts, running strategy plays, managing complex sales cycles, and coordinating with the channel sales organization for territories and named accounts.

Zendesk is seeking an SMB Account Executive in Southeast Asia to grow our SaaS business by building human-centered relationships and delivering innovative solutions aligned with customer goals. The role focuses on acquiring new customers, expanding accounts, cross-selling, and maintaining a robust Salesforce pipeline with accurate forecasts to drive top-line revenue and exceed targets. Qualifications include a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience, strong presentation and negotiation skills, and proficiency with sales tools like Salesforce and Clari. The position is hybrid, requiring weekly in-office presence at a local office with the schedule determined by the hiring manager, alongside remote work flexibility. Zendesk emphasizes diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities as part of being an equal opportunity employer.

Zendesk is seeking a high-caliber Senior Enterprise Account Executive (IC) to own the enterprise segment in Singapore, targeting net-new logos, complex multi-month deals, and high-value ARR growth through both expansion of existing accounts and new logos. Candidates should have 12–15 years of quota-carrying B2B Enterprise SaaS sales experience (preferably in Customer Experience or high-growth enterprise platforms) and be fluent in English and Bahasa Indonesia, with the ability to negotiate with C-level executives in Jakarta. The role requires a proven enterprise track record of closing multi-year six/seven-figure deals and managing sales cycles spanning 6 to 12+ months, plus elite outbound grit to build a pipeline from scratch and an immaculate executive presence for pitches and negotiations. You will drive enterprise revenue growth, quarterback a cross-functional "Sales Pod" to deliver business cases and PoCs, own your territory plan, maintain rigorous MEDDPICC-based value selling, and ensure forecast accuracy and pipeline hygiene. Zendesk emphasizes a hybrid, inclusive culture, AI screening of applicants, and equal opportunity with commitments to diversity and accommodations; applicants from all backgrounds are encouraged to apply.

Zendesk, a leading customer experience and support platform, is hiring for software sales roles and is open to candidates without prior experience who are motivated by tech sales and a fast-paced environment. The role is a pure hunting position within the SMB market in Asia, focusing on the Greater China region, and involves collaborating with sales, product, marketing, and industry leaders to identify, uncover, and qualify opportunities that contribute to pipeline development. Core responsibilities include engaging with prospects to understand pain points, generating high-value pipeline through targeted SMB prospecting, collaborating on target lists, and managing a pipeline with a top-notch customer experience. Requirements include at least 2 years in a sales-related environment with SMB business development experience in Greater China, a competitive, self-starter mindset, excellent communication skills, Cantonese native language preferred, and a bachelor's degree is preferable. The job offers a hybrid work model with in-office and remote work, emphasizes Zendesk’s commitment to diversity, inclusion, and accommodations, and notes that AI may be used in screening; Zendesk is an equal opportunity employer.

Zendesk is seeking a Senior Account Executive in Indonesia to grow its Commercial/Mid-Market SaaS business by building a self-generated pipeline, winning new logos, and expanding existing partnerships. You’ll drive top-line revenue, own net-new logo acquisition, nurture customer relationships for retention, cross-sell additional products, and use data and customer insights to improve conversion and expansion through complex, value-based sales cycles. Qualifications include a BA/BS, 8+ years of B2B SaaS sales (preferably in Customer Experience), bilingual English and Bahasa Indonesia, proven pipeline development skills, experience with renewals, executive-level selling, an entrepreneurial mindset, and familiarity with Salesforce or Clari, plus willingness to travel. The role is hybrid, requiring some in-office presence at a local Zendesk office with remote flexibility; the exact schedule is determined by the hiring manager. Zendesk is an equal-opportunity employer that values diversity and inclusion, may use AI screening, and offers accommodations for applicants with disabilities; interested candidates can contact the provided email.

Zendesk is seeking a performance-driven Sales Leader (Enterprise) based in Singapore to lead a sales team in Singapore, Philippines, Malaysia, and Thailand and drive rapid growth in this strategic SaaS market. Reporting to the Regional Vice President of Sales for Asia and collaborating with the Asia leadership team, the role will develop a long-term growth plan for the territory, expand partnerships, and win new business with key accounts through direct and channel relationships. Responsibilities include partnering with regional GTM teams, providing leadership and direction, onboarding and managing channel and alliances partners, executing customer acquisition and revenue expansion strategies, mentoring the sales team, and reporting to the Executive Leadership team while overseeing the sales process and funnel metrics. Requirements include 15+ years in software/SaaS (ideally CX/CRM/AI), 4+ years of sales leadership managing 6-8 senior AEs in a SEA regional role, and experience closing enterprise deals ranging from under $100K ARR to $1M+ ARR. Zendesk promotes a hybrid, inclusive workplace, uses AI in screening, and is an equal opportunity employer committed to diversity and inclusion, with accommodations available for applicants with disabilities.

Zendesk is seeking a Principal Partner Sales Executive (PSE) based in Singapore to drive partner-led growth across the Philippines and APAC by building, onboarding, and managing a partner ecosystem and coordinating with Zendesk Direct Sales to hit revenue and profitability goals. You will recruit and enable partners, train them on Zendesk products and value propositions, and develop joint business plans with top partners with quarterly reviews, leveraging a hunter mentality to meet growth targets. You will align regional sales with partners, act as a liaison to help partners close opportunities and facilitate GTM activities, collaborate with Marketing on joint campaigns, and maintain a strong new-business pipeline with accurate forecasts. Qualifications include a bachelor’s degree, 10+ years of B2B software/SaaS sales with quota attainment and a track record of over-achieving targets, strong prospecting and communication skills, proficiency with CRM and Google Apps, and familiarity with sales methodologies and forecasting. Zendesk supports a hybrid work environment, is committed to diversity and inclusion, provides accommodations, and may use AI screening in hiring as part of its equal opportunity employment.

Zendesk is seeking an SMB Account Executive in the Greater China region to grow its SaaS customer base by acquiring new clients and expanding existing accounts, with a focus on revenue growth and cross-functional relationship-building. The role involves driving top-line revenue, nurturing customer relationships for high satisfaction and retention, proactively cross-selling products, and using data insights and adoption history to inform prospecting and retention strategies. You will articulate the benefits of Zendesk products, align them with customers’ business goals, lead competitive sales cycles with value-based selling, and maintain a robust Salesforce pipeline with accurate forecasts to beat quarterly targets. Requirements include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven track record, bilingual English and Mandarin (Cantonese a plus), and strong skills in prospecting, presentation, negotiation, closing, and territory planning, plus familiarity with tools like Salesforce and Clari. Zendesk emphasizes a hybrid work model, inclusivity, and equal opportunity, notes that AI may screen applications, offers accommodations for disabilities, and provides links to its careers and diversity pages.

Zendesk is hiring an AI Success Strategist to own end-to-end AI roadmaps for customers, translating product capabilities into clear business strategies, driving adoption from initial deployment through scale, and building executive partnerships to ensure AI initiatives start strong and scale predictably. The overarching objective is to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, own multi-year AI roadmaps across cross-functional teams, and deliver measurable commercial outcomes through renewals and growth. Responsibilities include full ownership of AI roadmap delivery, serving as the design authority for deployments, guiding structured discovery and success-planning engagements that yield measurable playbooks and milestones, shaping a long-term AI vision with executive stakeholders, and aligning internal and external teams. Requirements include 12+ years in customer success/experience with at least 3 years in AI, enterprise SaaS GTM experience, experience using adoption analytics to forecast churn and expansion, strong program management and cross-functional influence, and a bachelor’s degree (advanced degrees or AI certifications preferred). The role is hybrid with part-time in-office requirements, Zendesk emphasizes diversity and inclusion and may use AI in screening, and accommodations are available for applicants with disabilities.