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- Atlassian is seeking a passionate Solutions Engineer to join its APAC Solutions Engineering team, focusing on its largest South East Asian customers. - The role involves acting as a trusted advisor to major clients and helping them realize their full potential with Atlassian, while contributing to the broader GTM strategy. - Atlassian highlights its core values, including Open Company, No BS; Build with Heart and Balance; Don’t #@!% the Customer; Play, as a Team; and Be the Change You Seek. - The team’s values emphasize excellence, teamwork over individuals, intentional positivity, owning your domain, being a technical leader, advocating for Atlassian, empathizing with customers, lifelong learning, and driving business outcomes. - If you’re ready to join, apply today and connect with the Recruitment team.

- Atlassian allows Atlassians to work from an office, home, or a mix, giving them control over family, personal goals, and priorities. - The text centers on DX, a Salt Lake City-based fast-growing SaaS company that helps engineering leaders improve productivity, collects vast data for insights, grew profitably, and was acquired by Atlassian to accelerate growth and impact for customers. - DX emphasizes mastery and high performance as core values, recognizing that external factors can affect outcomes but focusing on delivering work at the highest level. - They are seeking a regional sales leader to own and grow APAC customer relationships, build elite sales teams, navigate enterprise deals, and drive predictable revenue. - The role entails leading a multi-segment APAC Account Executive team, setting vision and execution, managing pipeline and forecasting, cultivating executive-level relationships, partnering with CS/Marketing/Product, and recruiting and coaching talent.

Zendesk is leveraging AI to transform customer experience and is hiring a regional commercial leader to drive growth across Asia and India, shaping the pipeline and converting AI interest into bookings. You’ll design and execute an inbound/outbound go-to-market strategy, prioritize accounts by AI readiness and value, and guide deal progression with Account Executives. You’ll pioneer an AI-native sales motion, coach teams to articulate the ROI of automation, and unify Marketing, Partnerships, and Sales Operations around a single strategy, while building the xDR-to-AE talent engine and an AE Accelerator Program with a 100% promotion rate. The role requires proven leadership of outbound or B2B SaaS teams, strategic and operational agility, cross-functional influence, a coaching mindset, and curiosity about AI. Zendesk offers autonomy, growth, and a diverse, inclusive, hybrid workplace, with equal opportunity and accommodations for applicants, and notes that AI may be used to screen applications.

Zendesk is seeking a pure hunting sales role in Asia focused on SMB/EMC, responsible for identifying, uncovering, and qualifying opportunities to drive a significant sales pipeline while coordinating with sales, product, marketing, and other internal stakeholders. Responsibilities include engaging with prospects to understand business pain points, generating high-value pipeline through strategic and targeted prospecting, developing target lists with the sales team, and managing the pipeline to deliver excellent customer experience. Ideal candidates have at least 2 years of sales experience in SMB/EMC (preferably Southeast Asia), a competitive, self-starter mindset, excellent communication and organizational skills, and a bachelor’s degree is preferred. The role offers a hybrid work arrangement with part of the week on-site, with the specific in-office schedule determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion, provides accommodations for applicants with disabilities or disabled veterans, and may use AI screening in the hiring process; accommodations requests can be emailed to peopleandplaces@zendesk.com.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, as it accelerates growth in the service management market with Jira Service Management. Atlassian is seeking a Sr. Partner Solutions Architect to help grow channel partners focused on service management, leveraging pre-sales to post-sales consulting and architecture skills to enable and support those partners. The role sits in an established Partner Solutions Acceleration team aimed at helping Solution Partners build an enterprise-focused JSM service business and professional services. You will collaborate with Partner & Alliance teams, partner managers, Marketing, Sales, and Product; develop enablement strategies, collateral (ESM solutions, blueprints, reference architectures), and support partners through the deal cycle from sourcing to post-sales. You will also develop account strategies to drive JSM within the partner ecosystem, contribute to product feedback and roadmap opportunities, deliver technical enablement workshops, and participate in thought leadership and events.

GitLab presents itself as the intelligent orchestration platform for DevSecOps, aiming to boost developer productivity, operational efficiency, security, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100. The Senior Solutions Architect role is based in Singapore (reporting to the Asia Solutions Architect Manager) and serves as a trusted advisor to prospects, customers, and partners across Asia, guiding digital transformation with GitLab’s AI-powered platform. Responsibilities include leading technical discovery and validation, owning proofs of value and workshops, shaping solution architectures, collaborating with Account Executives and cross-functional teams, and acting as the voice of the customer to Product Management. Requirements include experience in technical pre-sales or consulting, proficiency with modern DevSecOps and cloud practices, hands-on GitLab and CI/CD, and fluent Mandarin for engagements in Singapore and Taiwan. GitLab emphasizes a high-performance, inclusive culture with remote, global hiring, opportunities for growth, and an equal-opportunity policy, including location-based eligibility and accommodations in recruitment.

GitLab is an intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by more than 50 million users and over 50% of the Fortune 100. The company embeds AI as a core productivity multiplier and expects all team members to incorporate AI into daily workflows to drive efficiency, innovation, and impact, reflecting a high-performance culture and values. The role of Senior Manager, Customer Success Architects, APJ, leads a distributed Asia Pacific team of Customer Success Architects and Managers to drive adoption, measurable outcomes, and trusted partnerships with executive sponsors and day-to-day end users, reporting to the Sr Director of Customer Experience APJ. Responsibilities include coaching the team, delivering the Success package entitlements, aligning goals with Sales and other stakeholders, managing staffing and resource assignments, developing senior-level customer relationships, collaborating across Product, Engineering, Renewals, and other internal teams, handling escalations, and driving process and tool improvements tied to OKRs. Required experience includes leading customer-facing delivery teams in software/tech, guiding software adoption across onboarding, adoption, business reviews, and renewals; knowledge of software development lifecycle practices and DevOps, familiarity with cloud/container tech (Kubernetes, Docker) and security concepts (SAST/DAST), and cloud platforms (AWS, GCP, Azure); strong communication and leadership skills, ability to lead distributed teams across regions with travel as needed, and a commitment to GitLab's remote-first, inclusive hiring practices and comprehensive benefits.

GitLab is an intelligent DevSecOps orchestration platform used by over 50 million registered users and trusted by more than half of the Fortune 100, with AI embedded as a core productivity multiplier and a high-performance, values-driven culture. The company is seeking a Singapore-based Customer Success Architect to serve as a trusted strategic advisor and technical authority for its Enterprise and Government customers in APJ, turning pre-sales command plans into clear success plans and guiding adoption, utilization, and renewal decisions. In this senior individual-contributor role, you’ll own a portfolio of flagship accounts, drive multi-year platform and DevSecOps strategies, lead cross-functional escalations, and shape best practices and technical enablement programs. You’ll provide deep technical guidance on enterprise CI/CD, cloud architectures, multi-cloud/hybrid deployments, and system modernization, while coordinating with product, engineering, sales, and professional services to ensure measurable business outcomes. Applicants must be Singapore citizens based in Singapore with extensive hands-on DevSecOps experience in government and enterprise contexts; GitLab emphasizes equal opportunity, remote work, and location-based hiring guidelines, and encourages candidates from underrepresented groups to apply.

GitLab is an AI-powered DevSecOps orchestration platform used by over 50 million users and trusted by many Fortune 100 companies, with a culture that embraces AI, values continuous learning, and aims to accelerate digital transformation. The Strategic Account Executive for Singapore will own and grow GitLab’s enterprise relationships in Singapore, leading the full sales cycle for large organizations and focusing on the financial services sector to demonstrate GitLab’s value. In your first year, you’ll establish and execute clear account plans for enterprise prospects and customers, lead prospecting and opportunity development, and coordinate pre- and post-sales resources to ensure successful rollout and adoption. You’ll provide account leadership with regular activity, pipeline, and forecast reporting, analyze wins and losses, and serve as the voice of the customer to influence product, marketing, and cross-functional teams while partnering with solutions architects and channel partners. GitLab supports full-time employees with remote work, flexible benefits, and an inclusive, equal-opportunity environment, and welcomes applicants with varying levels of experience while noting location-based eligibility and privacy considerations.

Zendesk is seeking a Principal Value Consultant for its Pre-Sales Value Consulting team to build relationships with customers during the sales cycle and deliver credible value through CX strategy, tailored insights, executive alignment, and defensible Value Architecture that helps influence ARR and close deals. Key responsibilities include Engagement Coaching and Strategy—leading cross-functional contact center engagements, facilitating Strategic Value Assessments, and helping customers develop integrated omnichannel strategies and digital roadmaps. The role also involves Data Analysis and ROI—interpreting customer KPI data, producing financial ROI analyses, and applying tooling to demonstrate anticipated performance improvements from Zendesk solutions. You’ll collaborate across Sales, Solutions Consultants, and Success teams, contribute thought leadership via white papers and webinars, advocate for the customer across the lifecycle, and guide change management to realize ongoing value. Candidates should have 10+ years of experience in operations, customer support, or contact centers with a track record in value consulting, strong analytical/technical skills, executive communication, and language capabilities (e.g., Mandarin/Japanese); Zendesk supports hybrid work, AI screening per policy, and is an equal opportunity employer with accommodations available.

Zendesk is hiring a visionary Regional Vice President of Sales Engineering in Singapore who will report to the SVP of Global Presales and lead a world-class team to evangelize AI-driven CX to C-suite executives. The role will partner with regional sales leadership to penetrate new enterprise markets and architect the pre-sales blueprint required to land large, complex accounts. You will drive technical win and adoption rates by establishing rigorous pre-sales frameworks, PoC/pilot standards, and custom demo strategies that boost win rates and accelerate post-sale value realization. Qualifications include 8+ years managing pre-sales/sales engineering teams (including multi-tier leadership) in enterprise SaaS, deep CX domain expertise, strong enterprise architecture and cloud/AI knowledge, and proven public speaking with the ability to translate technical concepts into business outcomes. Zendesk offers autonomy to shape GTM strategy, a hybrid, inclusive culture, commitment to equal opportunity and diversity, accommodations for applicants, and notes that AI-based screening may be used per policy.

The role is an AI Success Strategist at Zendesk, responsible for leading end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategy, and shaping a long-term AI vision with executive partnerships to start initiatives strongly and scale them. You’ll own multi-year AI roadmaps, coordinate cross-functional delivery across Product, Services, Sales, and Partners, serve as the design authority for deployments, and maintain mutual AI roadmaps with ongoing adoption and value realization. Performance is measured by high customer satisfaction, increased automated resolution usage, improved retention, renewals, and revenue growth, with a focus on data-driven adoption metrics and measurable outcomes. Requirements include 10+ years in Customer Success/Experience, 2+ years in AI-related work, enterprise SaaS/GTM experience, strong analytics for churn and expansion, a relevant bachelor’s degree (advanced degrees or AI strategy/project management certifications preferred), and strong program management with cross-functional influence; AI domain expertise is a plus. The role is hybrid, with in-office expectations, and Zendesk emphasizes fairness, inclusion, and the use of AI screening in the hiring process.

Zendesk is seeking a seasoned Sales Leader to run Commercial and Enterprise sales for the Greater China region (Mainland China, Hong Kong, Taiwan), based in Singapore and reporting to the RVP, Asia Sales. The role entails leading and mentoring the GCR teams, developing go-to-market strategies for Enterprise and Commercial segments, building trusted relationships with senior stakeholders, collaborating with marketing, product, customer success and channel partners, and owning pipeline management, forecasting, and deal progression with a data-driven approach using Salesforce. You will hire, develop, and retain top sales talent, navigate the GCR market with cultural sensitivity and regulatory compliance, and serve as the voice of the customer to inform product and service improvements. Requirements include 12+ years in Commercial/Enterprise sales with a sustained quota achievement, Mandarin fluency (Cantonese a plus), leadership of China-to-Global CX/CRM/AI market teams, proven revenue growth in complex environments, and strong analytical and stakeholder-influencing skills plus experience with direct and channel sales. Zendesk emphasizes hybrid work, global diversity and inclusion, and equal opportunity employment; it may use AI in screening, and provides accommodations for applicants with disabilities upon request.

The Strategic Account Director owns a portfolio of 3–5 of Adaptavist’s most strategically important enterprise customers—typically global organisations with the potential to generate more than £1m in annual gross margin—and is responsible for multi‑year growth strategies, deepening executive relationships, and positioning Adaptavist as a long‑term transformation partner, orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share expansion and sustainable account growth. They will own and execute multi‑year growth plans across a portfolio of complex enterprise accounts, build executive‑level relationships across customer organisations, and lead and coordinate virtual strategic account managers and supporting teams across Sales, Presales, Delivery and Customer Success to identify whitespace opportunities and generate pipeline through value‑based selling. They will develop customer‑centric points of view that connect Adaptavist capabilities to measurable business outcomes, lead structured discovery to uncover problems and stakeholder motivations, build compelling business cases and value realization plans anchored in outcomes across Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration, and apply MEDDPICC to qualify, inspect and progress opportunities. They will establish direct access to Economic Buyers and C‑suite sponsors, build multi‑threaded relationships spanning technology and business leadership, identify and mobilise internal champions, navigate complex organisational structures, and partner with strategic allies to develop joint account strategies, execute partner‑involved deals with co‑sell structures and margin management, and position Adaptavist as the preferred services and transformation partner within shared accounts. They will maintain operating rhythm and commercial excellence by keeping CRM hygiene and forecast accuracy, leading quarterly account reviews and strategic planning sessions, driving commercial governance, deal quality and margin discipline through complex negotiations, and contributing to QBRs, deal inspections and sales‑excellence initiatives.

Atlassian is investing in Generative AI and is seeking a Principal Machine Learning Engineer (P60) to join the GenAI Products & Innovation Forge in Singapore as a hands-on technical leader who turns state-of-the-art techniques into high-impact innovations. The role focuses on advancing GenAI products through knowledge-grounded LLMs, embeddings, and multimodal modeling, including exploring fine-tuning, post-training, and retrieval-augmented strategies to adapt foundation models to Atlassian data. You’ll rapidly prototype proofs-of-concept, translate research ideas into working prototypes, and design evaluation methods to measure groundedness, detect hallucinations, and support human-in-the-loop workflows. As the technical anchor of a small tiger team, you’ll mentor engineers and scientists, influence retrievers, rankers, orchestration, and serving infrastructure, and collaborate with product and platform teams to scale prototypes into production systems. You’ll also shape the Forge’s innovation roadmap as a global hub for advanced GenAI products and applied research, partnering across Rovo, Jira Search, Knowledge AI, and Platform to drive cross-team impact while championing responsible AI and data quality; Atlassian supports flexible working options (office, home, or hybrid) and hires in any country with a legal entity.

Zendesk is hiring a Forward Deployed Engineer (FDE) for its Technical Presales team to act as a hybrid software engineer and strategic consultant who designs, builds, and delivers production-grade AI solutions for strategic customers, driving measurable ROI. You’ll lead end-to-end delivery of AI agent and LLM-powered solutions, build integrations and data pipelines, surface signals into Zendesk workflows, troubleshoot blockers, and partner with Sales engineering and Product to map systems and reduce deployment friction. Basic qualifications include 5+ years of production software engineering, proficiency in Python and JavaScript/TypeScript, experience deploying or integrating LLM-based solutions, and cloud/container experience with travel up to 50%. Preferred qualifications include prior FDE or Professional Services experience delivering enterprise AI deployments, familiarity with LLM tooling (LangChain, LlamaIndex, Haystack), knowledge of Zendesk APIs, and a background in observability, data governance, and security/compliance. Zendesk emphasizes its mission, hybrid work model, and commitment to fairness and accommodations, noting that AI may screen applications and providing a contact (peopleandplaces@zendesk.com) for accommodation requests.

Zendesk is seeking a Senior SMB Account Executive in the Greater China region to drive top-line revenue by acquiring new customers, growing existing accounts, and aligning Zendesk solutions with customers’ goals to deliver human-centered service. You’ll build and nurture relationships, pursue cross-sell opportunities, and lead competitive sales cycles using data insights, customer intents, and adoption history to prospect and close deals of varying sizes. You’ll maintain a robust pipeline, accurately track deals in Salesforce, provide weekly to quarterly forecasts, and collaborate cross-functionally to optimize sales strategies and exceed revenue and KPI targets. Requirements include a BA/BS or equivalent, at least 2 years of B2B SaaS sales experience with a proven track record, bilingual fluency in English and Mandarin (Cantonese a plus), and strong prospecting, negotiation, and relationship management skills; familiarity with Salesforce and Clari and experience with territory planning are expected. The role is hybrid, requiring in-office presence part of the week at a Zendesk office with some remote work, and Zendesk commits to fairness, diversity, inclusion, and accommodations, including potential AI screening in the hiring process.

Zendesk is seeking an SMB Account Executive in the Greater China region to grow its SaaS customer base by acquiring new clients and expanding existing accounts, with a focus on revenue growth and cross-functional relationship-building. The role involves driving top-line revenue, nurturing customer relationships for high satisfaction and retention, proactively cross-selling products, and using data insights and adoption history to inform prospecting and retention strategies. You will articulate the benefits of Zendesk products, align them with customers’ business goals, lead competitive sales cycles with value-based selling, and maintain a robust Salesforce pipeline with accurate forecasts to beat quarterly targets. Requirements include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven track record, bilingual English and Mandarin (Cantonese a plus), and strong skills in prospecting, presentation, negotiation, closing, and territory planning, plus familiarity with tools like Salesforce and Clari. Zendesk emphasizes a hybrid work model, inclusivity, and equal opportunity, notes that AI may screen applications, offers accommodations for disabilities, and provides links to its careers and diversity pages.