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Atlassian supports flexible, distributed work and global hiring with virtual interviews and onboarding. The role reports to the Head of Compliance Risk for the India team and sits within Governance, Risk and Compliance as part of the Product Compliance team in Trust, focusing on Atlassian cloud compliance (SOC 2, ISO 27001/27018, HIPAA, PCI and C5). You will collaborate with technical leads and subject matter experts to analyze processes, identify risks, and provide mitigating recommendations while driving continuous process improvements and new solutions. Responsibilities include designing and implementing controls and mitigation plans, facilitating audit readiness, maintaining documentation, preparing audit plans and timelines, and leading enhancements to GRC operations, metrics, reporting, and analytics. You will work with product and functional teams to address compliance needs and customer inquiries, promote teamwork across the organization, provide regular status updates, and seek opportunities to improve processes and overall team health.

1) Atlassian is seeking a passionate Solutions Engineer to join the APAC Solutions Engineering team, focusing on its largest Southeast Asian customers, to act as a trusted advisor and support the broader GTM strategy. 2) The company’s values include Open Company, No BS; Build with Heart and Balance; Don’t #@!% the Customer; Play, as a Team; and Be the Change You Seek. 3) The team’s values emphasize Excellence, Team > Individual, Intentional Positivity, and Own Your Domain, Your Way, fostering collaboration, accountability, and ownership. 4) Atlassian offers flexible work arrangements (office, home, or hybrid) and can hire in any country where they have a legal entity, enabling employees to balance family and personal goals. 5) In the role, you’ll be a technical leader in pre-sales, advocate for Atlassian by aligning solutions with customer goals, empathize with customers, pursue lifelong learning, and drive business and revenue outcomes.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity, giving Atlassians control over family, personal goals, and priorities. The role involves working directly with customers and partners to migrate Atlassian products from On-prem to Cloud, joining calls to provide migration updates and coordinating with support teams across regions and cross-functional groups like CSMs, EAs, and developers for the best outcomes. Responsibilities also include contributing to knowledge article creation and review, and participating in release readiness activities. Qualifications include 8+ years in support, software services, or system administration for large end-user communities, 2+ years with enterprise customers in a high-touch model, strong database skills with SQL, scripting knowledge (Python, Bash), and experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, and multiple operating systems (Linux/Unix/Windows). Additional desirable skills include networking knowledge, Java/JVM experience, problem-solving and learning agility, enterprise environment experience, teamwork across multiple roles, and server-to-cloud migration experience as an added advantage.

Atlassians have flexibility in where they work—office, home, or a combination—and the company supports family, personal goals, and other priorities. It hires people in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. At DevInfra, the focus is to build an industry-leading internal platform, validate hypotheses with data, and ship features for internal and external usage, using an end-to-end ML-enabled development cycle and extensive AI capabilities. This is a collaborative environment that enables cutting-edge machine learning techniques, including forecasting, to tackle challenging problems. As a Senior Machine Learning engineer, you will design and implement ML algorithms, train sophisticated models, collaborate with engineering and analytics teams, and guide junior ML engineers to embed AI functionality into Atlassian products and platforms, driving AI’s transformative potential across Jira.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The role involves building and shipping features daily in a highly scalable, cross-geo distributed environment in collaboration with engineers, architects, product managers, and designers. Code reviews focus on readability, testing, documentation, reliability, security, and performance, while mentorship and knowledge sharing help teammates grow. The job emphasizes ensuring full visibility, error reporting, and monitoring of high-performing backend services. Work follows Agile practices, including daily stand-ups, sprint planning, team retrospectives, and show-and-tell demos.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The Search Platform team powers the search functionality across Atlassian products and aims to provide reliable infrastructure, a consistent user experience, and higher result accuracy as the client base grows. Growth in clients and content makes search an exciting and challenging engineering domain. The role requires strong software engineering skills: 80% engineering and 20% machine learning. You will tackle complex problems from design to launch, plan large projects, address architecture challenges, lead code reviews and documentation, fix high-risk bugs, set standards for reviews, collaborate on company-wide programmes, transfer language depth, and mentor junior teammates.

Atlassians can choose where they work—office, home, or a combination—with virtual interviews and onboarding as part of being a distributed-first company, and the company hires people in any country where it has a legal entity. The Search Platform team powers the search functionality across Atlassian products and aims to provide reliable infrastructure, a consistent user experience, and improved result accuracy, with growth making it an exciting and challenging domain. The role calls for strong software engineering skills: 80% engineering and 20% machine learning. You’ll handle complex problems from technical design to launch, determine plans of attack on large projects, solve architectural challenges, and apply architectural standards to new projects. You’ll also lead code reviews and documentation, tackle high-risk bug fixes, set the standard for meaningful code reviews, partner across engineering teams on company-wide programs, transfer knowledge across languages, and mentor junior teammates.

Atlassian supports flexible work locations, hires globally, and conducts virtual interviews and onboarding as part of its distributed-first approach. Teams tackle large, complex problems in the Jira AI group, translating requirements from Product, Engineering, and Design leads into solid engineering deliverables and delegating work accordingly. They deliver solutions used by other teams and products, guided by a Product Engineer mindset that emphasizes data-driven, customer-centric features and a culture of accountability within Jira AI. The role involves exceptional problem solving with ML/AI and software engineering, routinely addressing architecture challenges, defining architectural standards, and contributing to code delivery through reviews, documentation, direct contribution, and fixing high-risk bugs. It requires expertise in data analysis, statistical methods, and logical reasoning to inform data-driven decisions, cross-team partnerships on company-wide initiatives, and mentoring junior members.

Atlassians can work anywhere—office, home, or hybrid—with virtual interviews and onboarding, and the company hires in any country where it has a legal entity as part of its distributed-first approach. The role involves tackling large, complex problems from technical design to launch and working closely with Product, Engineering, and Design leads in Jira AI to translate requirements into solid engineering deliverables and delegate work to teams. You will deliver solutions used by other teams and products, adopting a Product Engineer mindset to build data-driven, customer-centric features and cultivate that culture within the Jira AI group. Expect to apply exceptional problem-solving in ML/AI and core software engineering, routinely tackle complex architecture challenges, define architectural standards, and actively contribute to code delivery by leading code reviews, documentation, direct contribution, and fixing bugs in high-risk areas. You will use data analysis, statistical methods, and logical reasoning to inform decisions, partner across engineering teams on company-wide initiatives, and mentor junior team members.

Atlassian offers flexible work options, including remote roles, but this position requires you to be located in India. The Central AI organization builds infrastructure, data pipelines, frameworks, models, and other AI capabilities to accelerate AI feature development across the company. As part of the Atlassian Intelligence program, Central AI aims to accelerate AI innovation, provide cohesive AI experiences, and establish an Atlassian AI infrastructure that prevents silos while supporting core experiences like search, knowledge discovery, and conversation. The future team is an empowered, world-class engineering organization within a unified R&D effort focused on cloud adoption and delivering value across Jira, Confluence, Trello, and Bitbucket. As a Principal Machine Learning Engineer, you will lead the development and deployment of cutting-edge ML algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams, design architectures, run experiments, and guide other ML engineers to realize AI’s transformative potential across Atlassian products.

Zendesk is seeking a Staff Software Engineer (Full-stack) to lead a new Change Management team in Pune with a hybrid work setup, to design and implement the change request and approval framework for the ITSM platform. The role involves owning the architecture, execution, and roadmap for change management, and developing scalable, automated workflows that integrate across Zendesk’s ecosystem. You’ll collaborate with Product, Design, and Engineering Leaders, drive end-to-end delivery, mentor senior engineers, participate in on-call rotations, and promote agile practices and reusable components. Required qualifications include 12+ years of full-stack experience, 10+ years with JavaScript/TypeScript and React/Redux, strong Ruby on Rails backend experience, experience with LLM-based features, REST APIs, testing tools, and demonstrated leadership. The position offers impact at scale, a hybrid-friendly and growth-focused environment with a commitment to diversity and inclusion, though the posting notes eligibility is limited to candidates located in Karnataka or Maharashtra.

Atlassians can work anywhere, and Atlassian hires people in any country with a legal entity, but this Senior Engineering Manager role is fully remote and must be located in India (IST). You will be a technical leader and people manager, guiding the team to technical decisions for production services, helping prioritize and organize work, and providing career growth and mentorship to your team, while managing a group of managers and principal engineers. You’ll work closely with design and product management to build user journeys that unleash the potential of future customers, as part of the Atlassian Commerce Cloud Platform. The role involves inspiring innovation and operational excellence, owning the delivery of critical projects in a service-based environment, being the engineering voice in planning, building an open, trusting, and mature culture, and participating in hiring planning and budgeting. Candidates should have 5+ years of experience managing software engineers, 2+ years managing other managers, a CS degree or equivalent, experience partnering with product managers and designers, dev-ops practices, familiarity with high-traffic public e-commerce, a drive for continuous improvement, and experience with billing systems; OpenSearch and Java are a plus.

Atlassian supports flexible work arrangements and hires globally where it has a legal entity; this role is fully remote but must be located in India (IST timezone). The company is seeking a Senior Engineering Manager to join the Commerce and Atlassian Commerce Cloud Platform, serving as a technical leader and people manager of a team including managers and principal engineers. Responsibilities include guiding technical decisions for production services, prioritizing and organizing work, mentoring for career growth, and collaborating with design and product management to create user journeys for future customers. The role contributes to a high-impact engineering culture focused on AI, cloud transition, and the core Jira/Confluence/Trello/Bitbucket suite, and involves owning delivery of critical projects, being the engineering voice in planning, and participating in hiring and budgeting. Requirements include 5+ years of experience managing software engineers, 2+ years of managing other managers, a CS degree, experience partnering with product managers and designers, DevOps practices, and familiarity with public-facing high-traffic e-commerce; experience with billing systems, OpenSearch, and Java is a plus.

The Technical Lead will own the architecture, development, and implementation of Zuora Billing and Revenue solutions integrated with Salesforce CPQ and other enterprise financial systems, leading cross-functional teams to deliver integrated, scalable subscription management and revenue recognition platforms with end-to-end process automation. Key responsibilities include leading design, implementation, and support of Zuora Billing, Revenue Recognition, and Salesforce CPQ, architecting integrations between Zuora, Salesforce CPQ, ERP systems (NetSuite, SAP, Oracle), payment processors, and other financial platforms, and driving end-to-end automation of subscription management (quote-to-cash, billing, collections, revenue recognition, renewals). The role requires translating business requirements into scalable technical solutions using Zuora APIs, Salesforce capabilities, middleware (MuleSoft, Dell Boomi, etc.), and custom code, along with hands-on technical leadership, code reviews, and mentorship. Qualifications include a bachelor’s degree, 5+ years in technical roles supporting Zuora Billing and Revenue Recognition, strong Salesforce CPQ experience, proven integrations between Zuora, Salesforce CPQ, ERP/accounting systems, and payment gateways, and proficiency with Zuora and Salesforce APIs, Apex, LWC, and various integration platforms; certifications preferred. Additional details include location restrictions to Karnataka or Maharashtra, a hybrid work model with in-office expectations, Zendesk’s commitment to diversity and inclusion and AI-driven screening, and accommodations for applicants with disabilities.

Atlassians can choose where they work—office, home, or a hybrid—and the company hires in any country with a legal entity. The Senior Product Manager will lead the vision, strategy, and execution for an AI-based product within Jira Service Management. They will develop intelligent, scalable, and impactful AI-powered solutions to transform how teams deliver service and support at scale, partnering with engineering, design, data science, and go-to-market teams. Responsibilities include defining and executing the product strategy, leading cross-functional teams from ideation to launch, partnering with engineering and data science to build robust and ethical AI solutions, and engaging with customers and stakeholders to understand needs and measure success. The role also involves evangelizing the product vision internally and externally, representing Atlassian at industry events and with key customers.

Atlassian offers flexible work options—office, home, or a hybrid—and hires in any country where it has a legal entity. The Senior Product Manager will own the vision, strategy, and execution for an AI-based product within Jira Service Management. They will drive the development of intelligent, scalable, and impactful AI-powered solutions that transform how teams deliver service and support at scale. They will lead cross-functional efforts with engineering, design, data science, and go-to-market teams, partnering to build robust, scalable, and ethical AI, and will engage with customers to understand needs and measure success. They will evangelize the product vision internally and externally, representing Atlassian at industry events and with key customers.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where the company has a legal entity. The role is a Product Designer on the Commerce Design team, reporting to a Design Manager and collaborating with teams in Australia and India to lead projects across billing experiences. The Commerce team ensures smooth purchasing and subscription management to help Admins work more efficiently. You’ll design end-to-end experiences that integrate AI, create patterns to modernize workflows’ visual language, lead projects from creation to execution with a focus on customer value, define success metrics, identify opportunities to boost adoption by non-technical teams, and collaborate with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts. Requirements include 3+ years in product design for complex or enterprise software, strong visual design, experience with AI products, end-to-end UX design skills, storytelling ability, and the capacity to balance customer needs with business goals and technical feasibility, along with facilitation and cross-functional collaboration skills and experience measuring success with qualitative and quantitative methods.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers our world and accelerate progress through AI-enabled collaboration. The company emphasizes a high-performance culture grounded in its values, continuous knowledge exchange, and a commitment to solving complex problems by ensuring every voice is valued. The Strategic Account Executive for India will own and grow GitLab’s enterprise relationships in India, lead the full sales cycle for large accounts, and use a consultative approach to understand customer needs and coordinate pre- and post-sales resources for successful deployments and outcomes. Key responsibilities include developing account strategy, prospecting named strategic accounts, coordinating with solutions architects and customer success, maintaining pipeline and forecast reports, and representing the voice of the customer to GitLab. The role sits within the India enterprise sales team in an all-remote environment, with benefits such as flexible PTO, equity, growth funds, and parental leave, and GitLab emphasizes equal opportunity and an inclusive recruitment process.

GitLab is an open-core software company with an AI-powered DevSecOps platform used by more than 100,000 organizations, aiming to enable everyone to contribute to the software that powers our world. The company emphasizes AI as a core productivity multiplier and a high-performance, values-driven culture where remote, globally distributed teams collaborate and continuously share knowledge. The Senior Data Governance Program Manager will translate GitLab’s data governance and quality strategy into tangible, cross-functional programs that align the Enterprise Data Team with Sales, Marketing, Finance, Customer Success, Product, and other functions to establish clear data ownership, quality, and compliance. Responsibilities include building a scalable governance framework with data stewardship and catalog capabilities, creating an operating cadence, staffing data steward roles, enforcing policies, conducting audits and reviews, and driving transparent reporting and risk mitigation, with a first-year roadmap spanning quality improvements to policy formation and ongoing compliance monitoring. The Data Governance and Data Quality team is a pillar within GitLab’s Enterprise Data Team working remotely, and GitLab commits to equal opportunity, inclusive hiring, comprehensive benefits, and privacy protections.

GitLab is an open-core company delivering the AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable anyone to contribute to the software that powers the world. The platform unites teams, removes barriers, and provides AI benefits throughout the SDLC, with products like Duo Enterprise and Duo Agent Platform, while GitLab fosters AI-driven productivity across its workforce. The Delhi-based Solutions Architect role in India is to serve as a trusted advisor to prospects and customers, guiding their digital transformation and ensuring GitLab’s platform meets technical and business goals across the full software lifecycle. Responsibilities include leading technical discovery, demonstrations and proofs of value, owning solution design and POC/POV efforts, shaping account strategies, and acting as the voice of the customer to Product Management. Requirements include experience in technical pre-sales or consulting, proficiency in DevSecOps and CI/CD, hands-on GitLab or similar tools, cloud knowledge, strong communication, customer advocacy, and a commitment to continuous growth, with GitLab emphasizing remote work eligibility, equity, and equal opportunity.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. Its culture is high-performance and values-driven, with AI as a core productivity multiplier and a commitment to continuous knowledge exchange. The Indirect Tax Analyst role on GitLab’s Multinational Tax team is a remote position reporting to the Multinational Tax Manager, focused on global indirect tax compliance and supporting cross-functional initiatives across accounting, legal, operations, and finance. Responsibilities include overseeing VAT returns and reconciliations, managing monthly indirect tax accruals and settlements, maintaining SOX controls, and driving process improvements and automation with internal teams and external service providers. Requirements include a finance/tax background with experience in global indirect tax and VAT, proficiency with NetSuite/Excel/Google Workspace, strong ability to interpret regulations across jurisdictions, and a willingness to work in an all-remote, distributed team, with GitLab highlighting inclusive hiring and overall employee benefits.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The Senior Risk & Compliance Engineer - Privacy will implement and manage the privacy compliance strategy within the GRC framework, requiring deep privacy expertise and collaboration with Security, Engineering, Legal, Product, and Compliance. - The Senior Risk & Compliance Program Manager - Privacy will maintain Atlassian’s privacy posture, manage privacy risks, and support leadership in privacy-informed decision-making, integrating privacy across the business. - Responsibilities include delivering privacy expertise and innovation, driving governance, risk and compliance management, leveraging data analytics and visualization, and promoting automation to ensure privacy by design and by default. - The roles involve proactively identifying and mitigating privacy risks, collaborating to implement controls, continually evaluating control effectiveness, aligning stakeholders, and staying up-to-date with GDPR, CCPA, APPI, and other regulatory requirements.

Atlassian offers flexible work options and hires in any country where it has a legal entity. The Senior Risk & Compliance Engineer - Privacy (and the Senior Program Manager - Privacy) will implement and manage privacy compliance within the GRC framework, requiring deep expertise and collaboration across Security, Engineering, Legal, Product, and Compliance. The roles focus on embedding privacy by design and by default, delivering governance, risk, and compliance solutions, and using data analytics and visualization to inform leadership and improve the organization’s privacy posture. They will promote automation and tooling, proactively identify and mitigate privacy risks, implement controls, and regularly evaluate and report on effectiveness to support continuous improvement. They must stay current with privacy regulations (e.g., GDPR, CCPA, APPI) to ensure Atlassian’s practices remain compliant and to mitigate legal and reputational risks.

Atlassian offers flexible work arrangements—office, home, or hybrid—across a global workforce, with virtual interviews and onboarding as part of a distributed-first approach, and a Bangalore office with remote options across India under the TEAM anywhere program. As a Principal Software Engineer, you will be a technical leader and hands-on contributor responsible for designing and optimizing high-scale, distributed storage systems built on AWS. Your primary responsibilities include designing, implementing, and optimizing backend storage services to achieve high throughput, low latency, and fault tolerance, while working with senior engineers and cross-functional teams to improve scalability and reliability. You will mentor senior engineers, contribute to technical roadmaps, shape long-term storage strategy, and drive best practices in storage consistency models, data partitioning, indexing, and caching. You will collaborate with Site Reliability Engineers to implement observability, monitoring, disaster recovery, and compliance, and advocate automation and DevOps practices using IaC and tools like Terraform, AWS CloudFormation, Kubernetes (EKS), and CI/CD pipelines.

Atlassian supports flexible work locations—office, home, or a mix—to help employees balance family, personal goals, and priorities. They hire globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach; the Bengaluru office exists but remote work across India is eligible for many roles. Whatever your preference, you can choose the place that best fits your work and lifestyle. The principal engineer role targets seasoned backend engineers who mentor juniors, share expertise, and take on a high level of responsibility. In this role you’ll tackle large, complex problems from design to launch, deliver cross-team solutions, set architectural standards, lead reviews and complex bug fixes, drive company-wide initiatives, and transfer your knowledge to excel as a Software Engineer.

Atlassian offers flexible work options, allowing employees to work from an office, from home, or a mix, to help balance personal goals and priorities. The company can hire people in any country where it has a legal entity, enabling global recruitment. The role involves troubleshooting and resolving complex Jira-related customer issues, requiring strong technical skills in web troubleshooting, browser devtools, APIs, SQL, and networking. Responsibilities include analyzing logs, audit trails, and system behaviors using tools like Splunk and REST APIs, contributing to internal and external documentation, and participating in on-call rotations and incident response. The role also involves advocating for customer needs and guiding them through advanced troubleshooting and root cause analysis, often through live sessions.

Atlassian supports a distributed-first work model, allowing Atlassians to work from an office, home, or a hybrid, with virtual interviews and onboarding across any country where Atlassian has a legal entity. The Senior Product Security Engineer, Cloud Security role focuses on securing Atlassian’s cloud platforms and products, partnering with engineering teams to implement security controls, promote secure-by-default practices, and scale security across cloud environments. Responsibilities include security assessments and threat modeling for cloud-native and SaaS products, secure architecture and design reviews across AWS/GCP/Azure, automation and detection tooling, operational excellence, mentorship, continuous improvement, incident response collaboration, and stakeholder engagement. On day one, candidates should have 6+ years in security-focused roles with cloud security expertise, hands-on experience with AWS/GCP/Azure and containers, ability to influence cloud architecture designs, experience with microservices, programming and scripting for automation, and the ability to integrate security into CI/CD and IaC. Nice-to-have items include security-process software development, CVEs or open-source contributions, security research or talks, serverless or container security experience, and a fit with taking ownership, collaboration, mentoring, clear communication, and driving security automation.

- Atlassian offers flexible work options (office, home, or hybrid), hires globally where it has a legal entity, and conducts interviews and onboarding virtually as part of its distributed-first approach. - The Senior Product Security Engineer, Cloud Security role focuses on securing Atlassian's cloud platforms and products by partnering with engineering teams to design and implement security controls, promote secure-by-default practices, and scale security across cloud environments. - Responsibilities include acting as a technical SME, driving security assessments, threat modeling, secure architecture and design reviews (AWS, GCP, Azure), creating automation for security controls, improving operational quality, mentoring, incident response collaboration, and stakeholder communication. - The role requires 6+ years in security-focused roles with deep cloud security experience (AWS/GCP/Azure) and container security, plus hands-on design reviews, experience with highly regulated cloud environments, programming/scripting, IaC/CI/CD, and strong communication and mentoring abilities. - Nice-to-have items include experience with software that enables security processes, CVEs or open-source security contributions, industry presentations or published research, serverless architectures or securing containerized workloads, and a culture that emphasizes ownership, proactive risk mitigation, cross-team collaboration, clear communication, and automation.

Atlassian offers flexible work options—office, home, or a combination—and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role is fully remote but requires you to be located in India, for a Senior Full Stack Software Engineer focused on delivering creative improvements for engineering teams. The team is part of a unified R&D effort aimed at building a 100-year company, prioritizing cloud migration and value across Jira, Confluence, Trello, and Bitbucket. You will guide the technical direction and implementation of large-scale features, evaluate trade-offs between correctness, robustness, performance, and customer impact, and collaborate with product, design, and engineering to influence strategy. You will ship well-tested, secure, reliable, and maintainable code, address production issues, contribute to code reviews and documentation, and mentor teammates while keeping security, performance, and reliability in mind.

Atlassian supports flexible work locations and a distributed-first culture, hiring globally with virtual interviews and onboarding. The role is fully remote but located in India, and Atlassian is seeking a Senior Engineering Manager to join the Commerce Experiences team. Responsibilities include being a technical leader and people manager, guiding production services decisions, prioritizing work, and mentoring engineers while collaborating with design and product management on user journeys. The team aims to build a world-class, empowered R&D organization focused on moving customers to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. The role also requires inspiring innovation and operational excellence, owning delivery in a microservices environment, participating in quarterly planning and budgeting, and driving architectural discussions and decision-making.

The Security Testing team’s mission is to partner with Atlassian internal teams globally to provide innovative and holistic security testing to secure Atlassian products, platforms and customers. This role supports Atlassian’s security team, engineers and customers by performing high quality penetration testing on our software, platforms and services. Atlassian offers flexible working options (office, home, or a combination) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. You will support others in technically validating the state of Atlassian’s security controls, working closely with both security and engineering teams, and you enjoy vulnerability hunting and finding issues that automated tools can miss. Because you work closely with product engineering teams, the ability to read and understand code is important, with Java, Go, and Python being the most common languages.

Zendesk is hiring a Senior Technical Product Manager to lead the development of ITSM Change Management capabilities that support ITIL-compliant workflows within the Employee Service initiative. You will own the product roadmap, synthesize customer insights and market trends, collaborate with engineers, designers, and marketers, engage with customers, analyze product data, research the competitive landscape, and define success metrics while prioritizing simplicity and user-centric design. Basic qualifications include 5+ years of product management in a fast-paced agile environment, experience with ITSM and ITIL, a track record of shipping scalable and reliable products, and strong communication skills. Preferred qualifications include a Bachelor's degree, experience in data-driven B2B SaaS, familiarity with metric dashboards, and experience delivering ML/AI features, with a work location restricted to Karnataka or Maharashtra, India and a hybrid schedule requiring in-office time. Zendesk is an equal opportunity employer that values diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities.

The role is a Configuration Specialist within Zendesk’s Managed Services in Bangalore, responsible for configuring Zendesk solutions, analyzing current configurations, and applying production updates while collaborating with a global team and sometimes engaging with customers across regions. Responsibilities include maintaining product expertise across Zendesk, managing a backlog, proactively guiding customers, collaborating with Managed Services Consultants to gather requirements and prioritize tasks, and conducting detailed account reviews and high‑stakes configuration design, testing, and rollout. Requirements include 2–6 years of professional consulting or customer‑success experience, Zendesk or CX experience is a plus, SQL/Python scripting, familiarity with analytical tools such as Excel, Tableau, or Power BI, excellent communication, problem solving, attention to detail, and the ability to work independently and handle multiple initiatives, with willingness to work shifts and languages like German/French/Spanish as a plus. The role is hybrid, requiring in‑office presence part of the week; candidates must be physically located in Karnataka or Maharashtra (job posted for Bangalore) and will follow a manager‑determined in‑office schedule. Zendesk emphasizes an inclusive, equal opportunity culture, may use AI screening in compliance with policy, and offers accommodations for disabilities; it is an AA/EEO/Veterans/Disabled employer.

Zendesk is seeking a Software Engineer to act as the primary technical escalation point for business-critical applications, embedded in the new Central IT Operations Organization and aligned with ITIL-based incident, problem, change, and observability processes to minimize disruption and drive root-cause elimination. Responsibilities include L3 incident response and SME escalation for outages across AWS, Workato, and deep integrations with Zuora, NetSuite, and Salesforce CPQ; deep-dive troubleshooting, on-call 24/7 reliability, and leading root-cause analysis to translate findings into prioritized backlog items. The role also emphasizes standardization and observability, including runbook and knowledge creation, operational readiness with the central Observability Engineer, automation of repetitive tasks, and complex application administration tasks such as permissions and security upgrades. Qualifications require 3+ years in a high-stakes production support/SRE role, experience with SaaS ecosystems (Salesforce/CPQ, Zuora, NetSuite, Workday), ITIL incident leadership, advanced troubleshooting, observability tools (Datadog/New Relic/Splunk), SQL, and AWS basics; preferred skills include automation, CI/CD, documentation, and systems architecture. The position requires being physically located in Karnataka or Maharashtra with a hybrid in-office schedule, and Zendesk highlights equal opportunity, diversity, and accommodations with AI screening noted.

Atlassian offers flexible work locations and global hiring to support family and personal priorities. The role administers Okta for identity across SaaS apps, manages SaaS configurations as code (Terraform), and oversees configurations, licensing, and policy across Google Workspace, Slack, Proofpoint, Dropbox, and Microsoft Entra ID/Office 365. It partners with Security and Compliance to align with FEDRAMP, SOC 2, ISO 27001 and other regulatory requirements, while maintaining email security posture via Proofpoint and Google Workspace. Responsibilities include monitoring platform health, responding to escalations, coordinating with vendors for incident resolution, and implementing automated monitoring and health checks; auditing access logs with SIEMs like Splunk. It also requires maintaining architecture/docs with version-controlled code, providing Tier 3 escalation, and developing self-service tools and user-facing documentation to reduce support load and empower users.

Zendesk is hiring a Staff Software Engineer for the Agent Workspace Messaging team to build the next generation of messaging technology used by millions of customers, with a hybrid on-site/remote setup and relocation to Pune, Maharashtra. The role involves hands-on technical leadership—driving the design and delivery of new backend capabilities, working across geographies, mentoring engineers, and helping shape the engineering culture in India. Core requirements include 8+ years of software engineering experience, distributed backend and API design in a SaaS environment, leadership across multiple teams, and hands-on experience with cloud technologies (AWS, Kubernetes, Docker, CI/CD) and principles of performance, security, and reliability. Bonus points include frontend experience with JavaScript/TypeScript/React, event-driven architectures (Kafka, GraphQL, gRPC), customer engagement or messaging domain experience, and active participation in tech communities. The tech stack features backend Java, Ruby, Python; frontend React/TypeScript; data/APIs with Kafka, GraphQL, gRPC; and infrastructure including AWS (RDS, S3, EKS), Kubernetes, and Spinnaker, with Zendesk highlighting learning agility, diversity and inclusion, AI screening in the hiring process, and accommodations for applicants.

SmartBear emphasizes quality in software development across the SDLC with products like Swagger, BugSnag, and Zephyr, all enhanced by SmartBear AI, and is trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The company is leading the productionization of Generative AI throughout the lifecycle, integrating AI into existing products such as QMetry, Reflect, and Swagger to automate workflows and accelerate growth. The role involves building new and ongoing products and services, including an MCP framework with Agentic AI, focusing on API Design/Management, Testing, and Observability, while rapidly validating new use cases and maintaining a strong end-user product experience from design to production. Candidates should have 4+ years of Python experience with MCP, Flask/FastAPI, agentic frameworks (LangGraph/LangChain), Docker, AWS, and GitHub, plus expertise in HTTP/REST, vector/NoSQL databases, full-stack work with REST backends and TypeScript/JavaScript frontends, and strong communication in English. Why join: opportunities for growth, a collaborative and inclusive culture, a People and Culture focus, global offices and awards, and a commitment to ethical practices and social responsibility.

SmartBear offers comprehensive test automation tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million developers across more than 32,000 organizations. The company is hiring a Senior C++ Software Engineer for its Bangalore office on a hybrid model to develop and maintain the testing toolset using C++ and related technologies. The role includes designing, implementing, and maintaining backend components, integrating frontend and backend functionalities, conducting code reviews, developing test cases, and collaborating with cross-functional teams. Requirements include 8+ years of backend software development experience in C++, familiarity with Delphi and Windows programming, object-oriented design, design patterns, CI/CD, a BS degree, and English at least B2. SmartBear emphasizes growth, work-life balance, diversity and inclusion, ethical practices, and social responsibility, with a global presence and multiple industry awards, and it is an equal opportunity employer.

SmartBear offers AI-infused QA and SDLC solutions (Swagger, BugSnag, Zephyr) used by over 16 million developers across more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. They are leading the productionization of Generative AI throughout the software development lifecycle, integrating AI into products like QMetry, Reflect, and Swagger, with free trials available for interested users. The Junior Software Engineer role focuses on building and maintaining new and ongoing products—including an MCP framework with Agentic AI—across API Design/Management, Testing, and Observability, with a strong emphasis on end-user experience and iterative improvements, plus code reviews and timely delivery. Required skills include 2-4 years of Python experience (Flask/FastAPI), familiarity with LLM/agent systems, Docker and AWS, GitHub, solid understanding of HTTP/REST APIs, and knowledge of NoSQL or vector databases as a plus, along with full-stack capabilities using TypeScript/JavaScript. SmartBear emphasizes career growth, a people-first, inclusive culture, global offices, awards, and equal opportunity employment, guided by values of being smart, open, driven, accountable, and curious.

SmartBear emphasizes that quality drives software and offers AI-infused solutions across API Design (Swagger), Observability (BugSnag), and Testing (Zephyr), trusted by over 16 million developers at more than 32,000 organizations. The company is leading the productionization of Generative AI throughout the software development lifecycle, beginning with integrations into QMetry, Reflect, and Swagger to enhance user workflows. The Junior Software Engineer role focuses on building new products and services, including an MCP framework with Agentic AI offerings, validating new use cases, ensuring a strong user experience, conducting code reviews, delivering on time, and iterating post-production. Required skills include 2-4 years of Python with Flask or FastAPI, interest in LLM/agent systems, Docker and AWS experience, GitHub, solid API knowledge, and exposure to NoSQL or vector databases, with full-stack capability using TypeScript/JavaScript. SmartBear highlights opportunities for career growth, an inclusive, people-centric culture, global offices, awards, and equal opportunity employment aligned with its values of being smart, open, driven, accountable, and curious.

Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires in any country where it has a legal entity. The role focuses on designing end-to-end experiences across all design phases to impact more than 1 million users of Jira Service Management. You’ll collaborate with engineers, product managers, marketing experts, and analysts to own the full design process and advocate for the user experience. Candidates should have 8+ years of UX/product design experience with a strong portfolio, excellent cross-functional communication, an autonomous work style, and the ability to measure outcomes; domain knowledge in service management or customer support is a plus, along with AI product experience. Jira Service Management is Atlassian’s fastest-growing product, built on Jira, providing a single platform for incident management, self-service, SLAs, and AI-first IT service desk capabilities.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity. As a Data Engineer, you’ll build reliable services for a multi-petabyte data lake and transform vague requirements into solid solutions in a fast-paced environment. You’ll be motivated by solving challenging problems, requiring creativity alongside coding and testing. Key responsibilities include partnering with product managers, engineering, analytics, and business teams to gather requirements and build scalable data models, data extraction processes, and applications to answer complex questions, as well as designing ETL pipelines into a central data warehouse. You will also improve data quality with internal tools, implement data governance for security, privacy, and compliance, adopt new technologies, and coach junior data engineers.

Atlassian offers flexible work options—office, remote, or hybrid—so employees can balance family and personal goals. They hire in any country where the company has a legal entity. The role involves resolving application issues through professional communication, diagnosing code errors, performing root-cause analysis, creating knowledge-base content, handling escalations, prioritizing tickets, and collaborating with development and product teams to communicate customer needs and influence product direction. It also emphasizes advocating for customers, mentoring others, and developing expertise across the Atlassian stack. Qualifications include 7+ years in a technical support role (Java/J2EE troubleshooting), familiarity with JVMs, Windows/Linux, databases (Oracle/SQL Server/Postgres), application servers (Tomcat/Apache/IIS/NGINX), networking basics, strong customer empathy and de-escalation skills, multitasking, teamwork, and excellent communication.

Atlassian provides flexible work locations (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first model. As a Senior Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and drive business impact. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow, PyTorch, and agent-based platforms such as LangChain and LlamaIndex, and architect integrations with Python, JavaScript, APIs, and microservices. The role emphasizes data-driven development, AI-augmented workflow automation, end-to-end production deployment with continuous evaluation, and navigating risk and compliance including GDPR. You’ll mentor junior engineers, communicate complex technical concepts to diverse stakeholders, and ensure solutions align with business objectives and measurable outcomes.

At Atlassian, you can work where you’re most productive—office, remote, or a mix—and the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. As a Senior Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and help organizations leverage Atlassian’s AI capabilities. This high-visibility, high-impact role invites you to work with product, engineering, and design to grow your technical and domain expertise while making tangible business impacts and shaping the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, and agent-based platforms (e.g., LangChain, LlamaIndex), architect robust integrations with Python or JavaScript, and drive data-driven insights and AI-augmented workflow automation. You’ll also oversee end-to-end production deployment, navigate AI risk and data privacy/regulatory requirements, mentor junior engineers, and communicate complex concepts clearly to stakeholders, ensuring technical progress aligns with business objectives and measurable results.

Atlassian allows employees to work from the office, from home, or in a hybrid setup and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Support Engineer (Cloud) role provides multi-channel customer support (phone, email) to diagnose and fix technical issues in Atlassian products, requiring a motivated self-starter who learns quickly, strong customer service and problem-solving skills, and willingness to work APAC or EMEA hours and occasional weekends. Atlassian emphasizes a culture of energy, creativity, and collaboration, with a casual, inviting atmosphere and values such as Open Company, Play as a Team, Build with Heart & Balance, Be the Change You Seek, and Don’t #@!% the Customer. Responsibilities include resolving customer configuration issues, responding to questions via email and chat, ensuring a positive experience with Cloud products, troubleshooting, and devising workarounds for bugs, while contributing to knowledge base articles and SOPs to keep case content current. The role requires shifts for APAC customers from 4:30 AM to 1:30 PM IST or EMEA customers from 12:00 to 21:00 IST (subject to DST changes), with occasional on-call weekends, offering a path to grow in technical support within Atlassian’s distinctive environment.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity, giving employees more control over family or personal goals. The role requires 6+ years of experience in support, software services, or system administration for large end-user communities, plus 2+ years of experience with enterprise customers. It also demands effective, clear communication tailored to audiences with varying technical levels, strong time-management skills, and a growth mindset with a commitment to continuous self-improvement. Responsibilities include troubleshooting and resolving complex customer issues related to Atlassian Guard, Atlassian Account, and Cloud Administration (SSO/SAML, SCIM, user provisioning, org management, security policies), and serving as a subject-matter expert and escalation point, collaborating with product and engineering teams. Additional duties involve analyzing logs and system behaviors, guiding advanced troubleshooting and root-cause analysis in live sessions, mentoring other support engineers, contributing to documentation and process improvements, participating in on-call rotations, and supporting cross-product migrations and advanced administrative scenarios.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity, to support employees’ families, personal goals, and other priorities. The role requires 10+ years of experience in Java support, software services, and system administration for a large end-user community, with proficiency across Linux, macOS, Windows, and as a Subject Matter Expert in multiple Atlassian products. The candidate should identify knowledge opportunities when new technologies are introduced (such as Synchrony, AWS, and Azure) and communicate as an internal expert with customers at an executive level on technical details, progress, and next steps. Responsibilities include solving complex tickets, summarizing root causes, recommending solutions, escalating when needed, championing the customer, and assisting global teammates to drive long-running tickets to resolution. The role also requires experience with networks and technologies (proxies, load balancers, LDAP, Active Directory, SSL), application servers (Tomcat, Apache, WebSphere, JBoss), SQL databases, escalation handling, and experience working with enterprise customers.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity. The Senior Support Engineer role focuses on improving customer experience through preventative projects, mentoring, and resolving global technical issues, often coordinating with other support centers and requiring APAC business hours unless other demands arise. Responsibilities include managing or advising on customer escalations, guiding customers to resolution using available resources, understanding escalation channels, sharing product roadmap knowledge, and facilitating release readiness feedback to the Dev team. Required competencies include customer focus, effective communication, adaptability, teamwork, and process reengineering. Qualifications include 10+ years in customer support, 4-8+ years in a highly technical, customer-facing role, advanced troubleshooting across multi-product environments and large-scale deployments, 24x7 support experience, mentoring and training, and familiarity with Jira/Confluence.

Atlassian offers flexible work arrangements—office, home, or a hybrid model—and hires in any country where they have a legal entity, with a Bengaluru office but remote work allowed across India. This flexibility is designed to help Atlassians support their family, personal goals, and other priorities. They’re looking for a customer champion who drives agreement and improvement across product and operations to enhance the overall customer experience with a visible global impact. The role is a lead level III support engineer in the Enterprise Support team, delivering advanced support and product expertise to the largest customers and working with Atlassian offices worldwide, reporting to the Enterprise Support Manager. Responsibilities include performing root cause analysis, debugging, and troubleshooting across multiple Atlassian products, and participating in customer-facing calls to provide progress updates, action plans, and resolution details.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity. The role involves using professional written and verbal communication to resolve customer issues, diagnosing code errors, and guiding customers to resolution with logical explanations. Responsibilities include creating and curating knowledge-base content, handling escalations, prioritizing tickets, monitoring queue health, and building cross-functional relationships to communicate customer needs and urgency. The position also entails advocating for customers, influencing product direction through feedback, and developing expertise across the Atlassian stack, with 5+ years in a technical support role and skills in Java/J2EE, JVMs, OS, databases, app servers, networks, and strong communication and mentoring abilities. The candidate should be able to work the specified hours (9:00 AM–6:00 PM AEDT/AEST) with occasional weekend shifts, and demonstrate empathy, de-escalation, multitasking, time management, and teamwork.

At Atlassian, work location is flexible—employees can work in an office, from home, or a mix to support family, personal goals, and priorities. They hire people in any country where they have a legal entity. Engineers build and ship features daily in a highly scalable, cross-geo distributed environment. The culture emphasizes open collaboration, code reviews focused on readability, testing, documentation, reliability, security, and performance, along with mentoring and knowledge sharing. Teams ensure full visibility, error reporting, and monitoring of backend services, and they participate in Agile practices like daily stand-ups, sprint planning, retrospectives, and show-and-tell demos.

At Atlassian, you can work in an office, from home, or in a hybrid setup, giving you flexibility to support family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. As a Senior Product Manager, you will own end-to-end design and delivery of out-of-the-box vertical solutions for Atlassian’s Service Collections ESM products, including pre-configured packages for ITSM, ITAM, and HRSM. You will define and prioritise OOTB solutions using data and customer insights, collaborate with engineering, design, marketing, and go-to-market teams, and ensure on-time delivery with aligned stakeholders. You will leverage standardized data structures and templated components, integrate Atlassian platform capabilities such as automation, analytics, and AI agents, gather feedback to iterate, and ultimately transform Service Collection OOTB offerings into best-practice, opinionated solutions that enable rapid value realization and scalable service management, while fostering a culture of learning and transparency.

As a Senior Product Designer, you will shape the design strategy and execution for Atlassian’s Marketplace within the Atlassian Ecosystem and Forge, helping customers discover, evaluate, and install apps. You will influence the Marketplace’s evolution by promoting design excellence, own the end-to-end experience of a critical product area, collaborate with engineers, product managers, and designers, and champion a world-class user experience aligned with Atlassian’s mission. Atlassian offers flexible working options—office, home, or a mix—and hires in any country where the company has a legal entity. Responsibilities include collaborating with product managers and engineers to create user-centric designs, developing prototypes to shape roadmaps, leading projects from concept to execution, using data-driven insights, maintaining scalable patterns, and gathering feedback from customers and partners. Qualifications include 5+ years of professional product design experience, a strong portfolio across user-centered, interaction, and visual design, proficiency in Figma (tokens, variables, prototypes, animation), experience in agile teams, excellent communication, and the ability to conduct user research, with AI fluency as a nice-to-have.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. The role emphasizes designing end-to-end experiences across all design phases, with impact on over 1 million users and collaboration across engineering, product, marketing, and analytics. You’ll own the design process and work with partners to define the end-to-end experience for a critical area, alongside your content design counterpart. Ideal candidates have 8+ years of UX/product design experience, strong cross-functional communication, a customer-centric mindset, autonomy, and the ability to balance user needs with business and technical feasibility; domain knowledge in service management or customer support and AI product experience are a plus. Jira Service Management (JSM) is Atlassian’s fastest-growing product built on Jira, providing a single platform to track service requests with incident management, self-service, SLAs, and an AI-first IT service desk.

At Atlassian, you can work from an office, from home, or a combination, and the company hires in any country where it has a legal entity. The TPM role involves staying current on AI and Search innovations and partnering with engineering to translate them into practical platform evolution that delivers value to customers. You’ll analyze business objectives, customer needs, adoption inhibitors and opportunities, and industry trends to define a long-term strategy and roadmap, translating goals into prioritizable technical problems and specific programs (e.g., capacity planning, migrations, high availability, network, performance, reliability). You’ll take a systematic approach to engineering problems, own the full lifecycle of these programs (initiation, forecasting, budgeting, scheduling), and manage complex dependencies across the company while partnering with engineers and architects to drive progress. Minimum qualifications include 8+ years of experience in software roles leading technical platform efforts, deep AI/Search domain expertise, the ability to translate business objectives into technical programs, strong leadership and communication skills, and a preference for a B.S. in Software Engineering, Computer Science, or a related technical discipline.

Atlassian is launching a Self-Hosted Kafka Infrastructure team to migrate from costly cloud-managed solutions, owning and scaling hundreds of Kafka clusters across a global multi-cloud Kubernetes environment to reduce cost, improve control, and boost performance. They seek a founding Senior Engineering Manager to lead the strategic build-out and migration to a self-hosted Kafka platform, a technical role requiring deep distributed systems expertise and compassionate leadership, who will define the architecture and deliver a Control Plane automating the lifecycle of hundreds of global Kafka clusters. Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity. Key responsibilities include Technical Strategy & Control Plane Engineering: design and implement the Kafka Control Plane for provisioning, scaling, upgrading, and self-healing; Migration execution; Kafka internals (KRaft migration, partition rebalancing, tiered storage); and Cloud Infrastructure management of stateful streaming workloads on Kubernetes across multi-cloud regions. Additional duties cover People Management & Culture—empathetic leadership, reducing operational toil, and healthy on-call rotations—and Cross-Organization Collaboration, partnering with Product Engineering, Data Platform, and AI/ML teams to optimize streaming architecture and support client services migration by tuning producers and consumers.

At Atlassian, employees can choose to work in an office, from home, or in a hybrid arrangement, giving them more control over personal priorities and family needs, and the company hires in any country with a legal entity. The India team is rapidly expanding, growing from 0 to over 20 engineers in less than a year, and they’re seeking a technical leader to drive this growth. The Senior Engineering Manager will lead recruitment and build a high-performing team contributing to large-scale PostgreSQL and OpenSearch platforms on Kubernetes, supporting hundreds of millions of databases globally with high availability and performance. Responsibilities include delivering high-quality software, developing team members and leaders, contributing to architecture, and partnering to strategize a roadmap and deliver high-quality solutions while identifying blockers, goals, success metrics, and ensuring OKR/roadmap awareness. The role also involves managing projects, processes, partners, and timelines, and hiring a diverse team of engineers from entry level to principal.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. In this role you’ll lead a team handling run-the-business operations and partner across engineering on company-wide initiatives spanning multiple projects. You’ll maximize Oracle Fusion Cloud Core Financials, work across modules (OM, AR, AP, FA, GL), and ensure projects meet OKRs, with an automation mindset including RPA and low-code/no-code tools and exposure to AI/ML in Finance. You’ll operate in a best-of-breed SaaS ecosystem, integrating Fusion Cloud with tools like Zuora, Coupa, Anaplan, Avalara, Fieldglass, and more, with a focus on metrics and SOX compliance in collaboration with internal teams. Your work will impact the reliability and performance of Finance systems across Procurement, Tax, Treasury, FP&A, Accounting, and Internal Audit, solving complex end-to-end problems (Q2C, P2P, R2R) while delivering short-term wins without compromising long-term architecture.

The role is a Senior Data Scientist in Atlassian’s App Ecosystem focused on driving insights to shape the future of app development and customer innovation, especially as AI enables customers and partners to build next‑gen apps on Forge, with emphasis on metrics, growth opportunities, and adoption challenges. You will partner with product, engineering, and data teams to deliver actionable recommendations that accelerate business success and keep Atlassian at the forefront of enterprise‑grade, AI‑enabled extensibility. Atlassian offers flexible work locations and is distributed‑first; this remote role is based in India and requires IST hours, with interviews and onboarding conducted virtually. Responsibilities include collaborating on cross‑functional product and business problems, using data to identify challenges, influence strategy, prioritize roadmaps, and ensure the products deliver value to people and businesses. Analytics focus involves guiding teams with data and insights, developing hypotheses, employing diverse analytical approaches, solving with complex data, and measuring success through goals, forecasting, KPIs, and driving product strategy and investments with cross‑functional partners.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a combination, and hires globally in any country where it has a legal entity. In this role, you will influence AI product feature development and roadmaps, and drive change through clear analysis and recommendations. You will collaborate with cross-functional partners, apply quantitative analysis and experimentation, and present data to develop strategies for the business—especially focused on the Atlassian Intelligence suite. You will develop hypotheses using various analytical methods and frameworks to test opportunities that could improve products and guide strategy and roadmaps. You will partner with teams to measure success with forecasting and monitoring key metrics, using data to shape product development, quantify opportunities, anticipate challenges, and ensure value for users, businesses, and Atlassian.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where the company has a legal entity. In this role, you will influence AI product features and roadmaps and drive impactful change through structured analysis and clear recommendations, collaborating with a diverse set of cross-functional partners to become a trusted strategic partner. You will apply technical expertise with quantitative analysis, experimentation, and data presentation to develop strategies for the business and help solve its biggest challenges, with a focus on the fast-paced Atlassian Intelligence suite of features. You will develop hypotheses using analytical approaches, frameworks, and technical methods to test them, and identify opportunities to improve products, guide business direction, and influence roadmaps through insights and recommendations. You will partner with cross-functional teams to inform, influence, and execute strategy decisions; identify and measure the success of product efforts through forecasting and monitoring of key product metrics; and use data to shape product development, quantify opportunities, and ensure the products deliver value to people, businesses, and Atlassian.

The Cloud Support Engineer - EMEA provides multi-channel support (via chat and email) for Atlassian Cloud products, including isolating, diagnosing, reproducing, and fixing technical issues. The role requires a motivated self-starter with strong customer service and technical problem-solving skills who embraces challenges and can work EMEA business hours, with flexibility for weekend support as needed. Atlassian promotes a culture of energy, creativity, collaboration, and customer focus, with values like Open Company, Play as a Team, Build with Heart & Balance, Be the Change You Seek, and a commitment to treating customers well, plus flexible work location options. Responsibilities include resolving customer configuration issues, responding to questions by email and chat, following processes and standards, identifying gaps and opportunities, and driving collaborative discussions within the team. The role also involves ensuring positive customer experiences with Atlassian Cloud products, understanding customer use cases, troubleshooting, implementing workarounds for product bugs, and providing ad-hoc guidance to customers, internal teams, and partners on implementing Confluence Cloud or Atlassian Access.

Atlassian offers flexible work options—office, home, or hybrid—with virtual interviews and onboarding as part of its distributed-first approach, and while the Bengaluru office exists, eligible candidates can work remotely across India. As a global cloud leader and a major PostgreSQL user, Atlassian powers Jira and Confluence cloud deployments on millions of Postgres databases hosted on AWS, Aurora, and RDS. To address evolving needs, the company is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies. The platform is designed to pack thousands of databases into a single cluster, manage connections at scale, and enable custom Postgres extensions, with a vision to develop deep PostgreSQL expertise within Atlassian, starting with the India team. Key responsibilities include contributing to open-source projects and representing Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating with cross-functional teams to define technical strategy, and mentoring engineers to establish best practices in distributed systems and cloud infrastructure.

The Observability Patronus team builds and operates Atlassian’s core observability platforms, including Grafana Mimir and self-hosted Sentry (FedRAMP), to provide reliable, scalable, and compliant monitoring that ensures the health and performance of Atlassian’s products. The Senior Software Engineer in Observability will build platforms and define practices to keep Atlassian’s products rock-solid and fast for millions of users, handling multi-petabyte data daily and delivering it within seconds. This is a platform team at the intersection of infrastructure and software engineering, building and operating ultra-high-scale metrics systems, including one of the world’s largest Mimir clusters (10x the certified load) and tackling architectural and scaling challenges. The role empowers hundreds of Atlassian engineering teams with world-class observability solutions, promotes best practices, and requires delivering clean, high-quality code while mentoring junior engineers. You’ll drive complex projects autonomously from design to launch, automate processes, improve operational excellence, reduce costs, and deliver work that improves the reliability of thousands of engineers and services.

The Observability Patronus team at Atlassian builds and operates core observability platforms like Grafana Mimir and self-hosted Sentry (FedRAMP) to provide reliable, scalable, and compliant monitoring for Atlassian products. The Senior Software Engineer in Observability role focuses on building platforms and defining practices to keep products rock-solid and fast, ingesting multiple petabytes of data daily and delivering it within seconds. It’s a platform role at the intersection of infrastructure and software engineering, requiring expertise in both, and involves building ultra-high-scale metrics systems including one of the world’s largest Mimir clusters. The job involves driving complex projects autonomously from design to launch, managing mission-critical platforms, and leading automation and cost-reduction initiatives. You’ll mentor junior engineers, promote Observability standards across Atlassian teams, and deliver work that impacts thousands of engineers and services, improving product reliability.

Atlassian supports flexible, distributed work—employees can be in an office, from home, or a mix—and hires in any country with a legal entity, with interviews and onboarding conducted virtually. Jira is Atlassian’s flagship work-tracking product, and working on Jira Experience as an ML engineer means building the intelligence layer that orchestrates work between humans and machines, inferring intent from unstructured input, recommending the next best action, and personalizing workflows. The problem space is broad—including large-scale retrieval and ranking, representation learning on the teamwork graph, multi-modal understanding across text and video, and human-in-the-loop systems embedded in the product. This is a rare opportunity where solving hard ML problems directly reshapes how teams coordinate, collaborate, and ship work using Jira, as you tackle the largest and most complex problems from technical design to launch and translate requirements into solid engineering deliverables with Jira AI leads. You’ll deliver solutions that are data-driven and customer-centric, contribute to architecture standards, lead code reviews, documentation, and high-risk bug fixes, and apply expertise in data analysis, statistics, and logical reasoning to inform decisions.

Atlassian offers flexible work options, letting employees work in an office, from home, or a mix, and they hire in any country where they have a legal entity. You will be part of a world-class Data Science team that collaborates with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executive teams to drive insights about products and customers. The team uses a range of analysis and data-science techniques to understand how customers engage with Atlassian’s products and communications, and to identify, design, and measure the success of product investments. In this role, you will collaborate on cross-functional problems, apply quantitative analysis and experimentation, develop and test hypotheses, and influence roadmaps through insights and recommendations. You will forecast and monitor key product metrics, inform strategy decisions, shape product development, identify opportunities, and ensure the products we build bring value to people, businesses, and Atlassian.

The role is Principal Data Scientist in Atlassian’s App Ecosystem, providing strategic and technical leadership to guide analytics initiatives and leverage emerging AI technologies for building innovative apps. You’ll collaborate with product, engineering, and business leaders to inform platform strategy, drive a measurement culture, and deliver insights that accelerate ecosystem growth and AI-powered adoption. By leading projects or serving as a tech lead, mentoring data scientists, and championing best practices, you’ll foster a world-class analytics culture and help Atlassian stay at the forefront of SaaS extensibility and intelligence. Atlassian offers flexible work arrangements and hires in any country with a legal entity; you’ll collaborate with cross-functional teams to solve problems, influence strategy and investments with data, and help prioritize what to build and set goals to support the ecosystem. Analytics responsibilities include guiding teams with data and insights, developing hypotheses, employing diverse analytical approaches, building credibility, solving complex data problems, applying quantitative analysis and experimentation, and identifying metrics and roadmaps to inform product strategy and investments.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. In this role you will influence AI product features and roadmaps through structured analysis and clear recommendations. You will collaborate with diverse cross-functional partners and apply technical expertise, quantitative analysis, experimentation, and data presentation to develop strategies, especially for the Atlassian Intelligence suite. You will focus on developing hypotheses via various analytical approaches and test them to identify opportunities to improve products and guide roadmaps. You will partner with teams to forecast and monitor key metrics, measure success, and use data to shape product development to ensure value for customers and Atlassian.

The Atlassian Marketplace team builds the ecosystem that enables partners and millions of users to extend, customize, and get more value from Atlassian products, and serves as the hub of Atlassian’s app ecosystem central to customer success and long-term strategy. The team designs experiences to help customers discover, evaluate, and adopt apps, and focuses on leveraging AI to make this process smarter, while enabling partners to innovate with next-gen AI-powered apps. You’ll join a multidisciplinary group of designers, product managers, and engineers who value collaboration, craft, and experimentation, and as a Lead Product Designer you’ll shape how millions extend workflows and how thousands of partners grow their businesses. The role entails leading end-to-end design for Marketplace initiatives—from strategy and discovery to delivery—framing complex problems, mentoring designers, scaling design systems, and partnering with Atlassian to align with ecosystem priorities, all while championing AI-driven design. Atlassian supports a distributed-first, globally hireable approach with virtual interviews and onboarding; Lead Designers are expected to operate at high complexity, influence across disciplines, deliver exceptional design, coach the team, and drive strategic initiatives aligned with product and business goals.

Atlassian supports flexible work locations and globally hires with virtual interviews and onboarding as part of its distributed-first approach. The Lead Product Designer will shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. The role combines visual design, interaction design, information architecture, and systems thinking, with ownership of the end-to-end design process from problem framing to launch. You’ll have substantial impact at scale, working with millions of users (over 10M) and collaborating with engineers, PMs, content designers, marketing experts, and analysts while championing accessibility, transparency, and ethical AI. You’ll mentor and coach designers, facilitate critiques, grow AI design literacy, and elevate team culture.

Atlassian supports flexible work arrangements, including in-office, remote, or hybrid options, and hires people in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Lead Product Designer role is to shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. The role is multi-faceted, requiring excellence in visual design, interaction design, information architecture, and systems thinking, and you will define end-to-end user interactions for millions of users. You’ll own the design process from problem framing through research, systemization, flows, visuals, prototyping, handoff, and launch, with substantial autonomy across the entire design lifecycle. You’ll collaborate with engineers, product managers, content designers, marketing experts, and analysts; mentor designers, facilitate critiques, grow AI design literacy, and champion accessibility and ethical AI to drive impact for more than 10 million users.

Zendesk is hiring a hybrid Frontend QA Engineer (remote and on-site) who must relocate to Pune and be based in Karnataka or Maharashtra, with three days in the office. The role requires 7+ years of software testing experience, including at least 3+ years focused on frontend/UI testing, strong Cypress UI testing skills, and proficiency in JavaScript and TypeScript, plus experience managing GitHub CI/CD pipelines. Key responsibilities include designing and executing UI test plans using Cypress and Capybara, collaborating with frontend developers, maintaining scalable automated testing frameworks, analyzing results and defects, managing testing infrastructure, implementing CI/CD pipelines, mentoring engineers, and participating in product design reviews. Preferred qualifications include experience with other UI testing frameworks like Selenium or Playwright, knowledge of Jest/Jasmine/Mocha, familiarity with Git, and understanding of modern frontend frameworks (React, Angular, Vue) or cloud-based testing environments. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may screen applications, and offers accommodations; the exact in-office schedule and location are determined by requisition, with eligible candidates located in Karnataka or Maharashtra being considered.

SmartBear offers API Hub, Insight Hub, and Test Hub with HaloAI to bring visibility and automation to software development, trusted by over 16 million developers at more than 32,000 organizations. The company seeks a Senior Product Marketing Manager to lead go-to-market strategy, positioning, and revenue impact for the API design and governance portfolio, including Swagger Studio, Portal, Explore, and Stoplight. Responsibilities include owning end-to-end portfolio strategy and messaging, driving pipeline with Growth Marketing, leading GTM execution from beta to GA, and enabling sales with technical content and training. Basic qualifications require 7+ years in B2B SaaS product marketing, strong API technical acumen, experience marketing developer tools, and ability to engage technical buyers; preferred qualifications include API lifecycle experience and familiarity with OpenAPI/Swagger/Stoplight, plus product-led growth background. SmartBear emphasizes career growth, inclusive culture, and social responsibility, with offices worldwide and multiple industry awards, and is an equal opportunity employer.

The Senior Software Engineer (P9) Backend role at Zendesk, on the Core Services Packaging and Consumption team, aims to make the purchasing and usage reporting experience more consistent and intuitive from concept through production. You will collaborate with product management and engineers to design simple solutions to complex problems, ensure delivery, maintain code quality and test coverage, and actively participate in code reviews and cross-team standardization. Requirements include 4+ years of Ruby experience; experience with MySQL and/or DynamoDB; familiarity with CI/CD and delivery systems (GitHub Actions, Travis, Jenkins); API design and distributed systems knowledge; experience using Datadog or similar log aggregation tools; and a customer-first mindset in incident management, plus a desire to learn and strong team collaboration and communication skills. Bonus skills include JavaScript and React experience, JavaScript build tooling (Webpack/Node.js), SaaS product experience, and AWS stack familiarity (Aurora RDS). The role is restricted to candidates located in Karnataka or Maharashtra, India, with a hybrid in-office schedule that requires some on-site presence; Zendesk emphasizes diversity and inclusion, may use AI screening in candidate evaluation, and offers accommodations for applicants with disabilities or special needs.

Atlassian supports flexible work locations (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach; this role is fully remote but requires you to be located in India. They are seeking a Senior Frontend Software Engineer to maintain web frontend systems and tools to deliver great experiences for users. The team is part of a unified R&D organization focused on moving customers to the cloud while continuing to deliver value across Jira, Confluence, Trello, and Bitbucket. They want engineers who can build fast, scalable client code and collaborate with designers and managers to address user pain points, participate in code reviews and documentation, and tackle complex bug fixes. You will lead projects from technical design through implementation and launch to operation, and you will onboard and mentor junior engineers.

SmartBear provides complete visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) used by more than 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role in Bangalore is part of a transformation to align the product with end-user requirements while maintaining leadership in the Test Management vertical, and involves solving challenging business problems and building scalable Java 17 microservices. You will design, document, and implement new systems, write code per product requirements, create automated tests, contribute to system testing, and work in an Agile SCRUM environment with API-driven development using SOAP, REST, and JSON. Requirements include 4-7 years of hands-on Java 17+ experience, a CS/CE or related degree, strong knowledge of OOAD, Spring, microservices, security, performance tuning, relational/NoSQL databases, AWS services, RabbitMQ, and Atlassian tools; React/JavaScript is a nice-to-have. SmartBear emphasizes career growth, inclusion, ethical practices, and a diverse, respectful workplace with a global presence and multiple awards, supported by a People and Culture approach and a hybrid work model in Bangalore.

SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a Senior Backend Engineer for Zephyr Enterprise in Bangalore on a hybrid model to solve challenging problems and build scalable Java 17 microservices, designing, documenting, and implementing new systems for real-time data egress/ingress. The role involves hands-on coding, creating automated tests, system testing, and working in an agile SCRUM environment while collaborating with both business and technical stakeholders to deliver high-quality products. Requirements include 4-7 years of Java 17+ experience with a related degree, API-driven development using SOAP/REST/JSON, Spring and microservices, relational or NoSQL databases, AWS stack, RabbitMQ, and familiarity with Atlassian tools; React/JavaScript is a plus, and SCRUM experience is preferred. SmartBear emphasizes career growth, an inclusive culture, ethical practices, and social responsibility, with offices worldwide and multiple awards, while being an equal opportunity employer that values diversity and treats everyone with respect.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Backend Engineer - Zephyr Enterprise role in Bangalore involves solving challenging business problems, designing and implementing scalable Java 17 systems, and building distributed microservices using HTTP, REST, JSON and XML, plus messaging queues. This position is part of Zephyr Enterprise’s transformation to better align products with end users, and you will develop solutions, write code, create automated tests, and contribute to system testing in an agile environment. Requirements include 1+ years of hands-on Java 17+ experience and a relevant bachelor’s degree, API-driven development with SOAP/REST/JSON in an Agile (Scrum) setting using Jira, strong OOAD and Spring/microservices knowledge, databases (Relational/NoSQL), AWS, and messaging queues like RabbitMQ; React/JavaScript is a plus. SmartBear promotes growth, an inclusive, people-first culture, and recognized achievements, with offices worldwide and a commitment to ethical practice and diversity.

The Cloud Support Engineer (EMEA) provides multi-channel support (chat and email) for Atlassian products and is responsible for isolating, diagnosing, reproducing, and fixing technical issues quickly. The ideal candidate is a motivated self-starter and self-learner with strong customer service and problem-solving skills, who can work EMEA hours and occasionally weekends. Atlassian offers a fun, casual, collaborative environment with values like Open Company, Play as a team, Build with heart & balance, Be the change you seek, and Don’t #@!% the customer, plus flexible work locations. Responsibilities include resolving customer configuration issues, responding to questions via email and chat, following standard processes, and identifying gaps and proposing solutions while driving collaborative discussions. The role involves ensuring positive experiences with Atlassian Cloud products, understanding customer use cases, performing troubleshooting, implementing workarounds for product bugs, and providing ad-hoc guidance to customers, internal teams, and partners on implementing Confluence Cloud or Atlassian Access.

Zendesk is hiring a Problem Manager – ITSM in Pune, India (hybrid) within Employee Services Technology & Operations, focused on root-cause analysis, pattern detection, and proactive fixes to reduce recurring incidents and improve the employee experience. The role covers the end-to-end lifecycle of problem management across Zendesk’s internal IT services, including identifying and eliminating root causes, ensuring long-term stability of applications and platforms, and driving continuous improvement with Service Desk, Business, and Platform teams. Key duties include owning the problem management process, performing RCA for major incidents, facilitating post-incident reviews, partnering with Observability and Monitoring, coordinating with Change Management, and developing KPIs/dashboards to measure metrics like MTBI and recurrence. Required qualifications include 5+ years in ITSM/Service Operations or IT Infrastructure, strong ITIL knowledge, experience with RCA methodologies, familiarity with CMDB/tools, exposure to Observability/Incident Management, plus SQL/data analysis skills and SaaS/cloud experience (AWS/GCP), along with strong stakeholder management and cross-functional collaboration. Nice-to-have credentials include ITIL 4 Practice Manager or Service Strategy cert, automation scripting, Agile/DevOps/SRE knowledge, and prior SaaS or customer-support experience; the role is hybrid with core IST hours, an on-call rotation, and location restrictions to Karnataka or Maharashtra as per the requisition.

Zendesk in India is hiring an Observability & Monitoring Engineer to design, instrument, and operate the telemetry backbone for internal platforms, aiming to improve reliability and the employee experience. The role covers designing the observability stack (metrics, logs, traces, synthetics, RUM), establishing golden signals and SLI/SLOs, building dashboards and dependency maps, and partnering with Incident/Problem/Change teams to speed triage and drive durable RCAs. You will engineer signal over noise with alerting-as-code, automate baselining and anomaly detection, integrate observability with CI/CD, feature flags, CMDB, and collaboration tools, and coach teams on instrumentation and SLO thinking while leading telemetry hygiene and cost optimization. Requirements include 4–8 years in Observability/SRE/Monitoring, hands-on experience with telemetry tools, strong tracing/metrics knowledge, Python, AWS, ITSM fluency, and data mindset (SQL/log queries), plus a solid set of soft skills; nice-to-have items include service maps, synthetic/RUM design, APM tuning, CMDB integrations, and relevant certifications. The role is hybrid and based in India but restricted to Karnataka or Maharashtra, requiring in-office presence part of the week and a follow-the-sun on-call rotation, with Zendesk highlighting its commitment to diversity, AI-based screening policies, and accommodations upon request.

The role involves designing, building, and maintaining features for the Admin Center and AI-powered Admin Copilot, delivering frontend work with JavaScript/TypeScript/React while contributing to backend services, integrating LLM-based features to automate admin tasks, and owning components end-to-end from design to deployment and monitoring. Must-have qualifications include 6–8 years of full-stack or frontend-focused experience, strong JS/TS/React skills, backend experience in Java or similar OO languages, exposure to AI/ML/LLM features in production, and the ability to design scalable, user-centric solutions with strong problem-solving and collaboration skills. Nice-to-have skills include experience with cloud platforms (Azure/AWS/GCP), familiarity with prompt engineering, vector databases, or AI agent orchestration, plus awareness of accessibility, performance, and security, and experience with internal platforms or extensibility frameworks. The role requires candidates to be physically located in Karnataka or Maharashtra, with a hybrid work arrangement that includes part-time onsite presence as determined by the hiring manager. Zendesk emphasizes a calm, inclusive customer experience, notes that AI may be used to screen applications, and supports equal opportunity employment with commitments to diversity and accommodations for disabilities; candidates can contact the company for reasonable accommodations.

SmartBear offers software quality solutions through its hubs—API Hub, Insight Hub, and Test Hub—with HaloAI, providing visibility and automation to help teams deliver high-quality software faster, and is trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. They are seeking a Digital Customer Success Program Lead to design, launch, and own SmartBear’s scaled-engagement strategy globally, setting the digital CS vision, building repeatable customer journeys, and operationalizing automation to improve adoption, retention, and product value realization at scale. Key responsibilities include defining the global digital CS strategy and roadmap across onboarding, adoption, renewal, and expansion; architecting digital journeys from product usage data and lifecycle insights; developing scalable assets (onboarding paths, lifecycle emails, webinars, modules, in-app engagement); deploying and optimizing the CSP with automation, health scoring, and analytics; and ensuring data flows between CSP, CRM, and product analytics while collaborating with Product, Marketing, Sales, and Support. Qualifications include 8+ years in SaaS CS or Digital Engagement, experience designing and scaling digital or tech-touch CS programs, strong Salesforce and Amplitude expertise, CSP implementation and automation experience, ability to translate usage signals into automated journeys, and excellent analytical and stakeholder skills; preferred skills include BI tools, developer-focused products, journey mapping, segmentation strategies, experiments, renewal/expansion knowledge, health modeling, and global-team experience. What they offer: the opportunity to lead SmartBear’s digital CS transformation with high visibility and influence, autonomy to design programs that impact adoption and value realization, and competitive compensation and benefits.

Zendesk is seeking an Associate Localisation Program Manager to oversee end-to-end localisation operations for its global products, coordinating translation projects, vendor relationships, budgets, and AI-driven automation. The role involves managing the full lifecycle of translation projects, educating stakeholders on localisation processes, building strong vendor partnerships, and ensuring timely, high-quality delivery. You will track and optimize localisation budgets, monitor KPIs and quality metrics, collaborate cross-functionally, document processes, and drive continuous improvements and AI-enabled efficiency. Requirements include a Bachelor’s or equivalent, 2-4 years in localisation PM/ops/vendor management in tech, ability to work autonomously in a fast-paced global environment, strong organizational and communication skills, familiarity with translation management systems (e.g., Phrase) and Unicode/CLDR, and a data-driven mindset. The position is based in Karnataka or Maharashtra, India with a hybrid schedule requiring some in-office presence, and Zendesk highlights its commitment to diversity, equal opportunity, accommodations, and, as applicable, AI-based screening.

SmartBear is hiring a People & Culture Operations Partner for its Bangalore office to lead HR operations, compliance, and the employee experience within a global P&C framework. The role acts as the Bangalore site’s primary P&C representative, partnering with local leaders and employees to advocate for the team and align local culture with company values. Responsibilities include end-to-end employee lifecycle management (onboarding, contracts, offboarding, exit interviews), maintaining records in BambooHR, and driving AI-enabled process improvements to boost efficiency. You’ll ensure Indian labor law compliance, support data audits and reporting, independently lead P&C initiatives, manage employee relations, and oversee vendor relationships for benefits and services. Requirements include 4–7 years in HR operations or related roles, strong knowledge of Indian labor law and compliance, project management experience, BambooHR proficiency, English fluency, and a bachelor’s degree; SmartBear emphasizes an inclusive, growth-oriented culture with competitive benefits and opportunities.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires in any country with a legal entity to support employees’ family and personal goals. The role centers on delivering world-class customer support via Chat, Email, and Phone, owning and troubleshooting issues with collaboration and best practices, and escalating according to Standard Operating Procedures. Additional duties include creating knowledge base articles, participating in technical communications to share best practices, and focusing on a technical specialization with ongoing training. Key competencies include customer orientation, effective communication, adaptability, teamwork, and a strong learning aptitude. Must-have qualifications cover 3-5 years in technical support/SAAS for a large user base, experience in high-volume cases, and skills in SQL, log analysis, APIs/REST, browser dev tools, HAR analysis, Splunk, and basic networking; nice-to-haves include OAuth/SSO, Linux, mail protocols, cloud/AWS familiarity, and Java-based application troubleshooting.

The Atlassian Ecosystem and Marketplace organization enables customers to extend Atlassian products by offering trusted apps or by building custom solutions, with publishers able to publish on Atlassian Marketplace to gain visibility and monetization opportunities. They are hiring a senior principal engineer with a deep engineering background who will build solutions that help builders succeed, working with other senior technical leaders to develop a long-term architecture that is scalable and flexible for a wide range of builders outside Atlassian. Ideal candidates care deeply about builder productivity and delivering simple, powerful solutions, with past work serving developers and non-developers through low-code/no-code toolsets and AI-powered capabilities. You’ll shape the forward-looking technical direction and long-term architecture for Ecosystem and Marketplace, collaborate with product, engineering and design to align with Atlassian’s broader strategy, and drive large-scale projects spanning multiple teams. You’ll mentor engineers, improve software quality and code reviews in an agile environment, influence operational excellence standards across Atlassian, and hire and develop other engineers.

The Atlassian Ecosystem and Marketplace organization enables customers to do more with Atlassian products by offering trusted applications and letting builders publish custom apps on Atlassian Marketplace for monetization. This job posting seeks a senior principal engineer who will shape the forward-looking technical direction and long-term architecture to serve a wide range of builders outside Atlassian, working with other senior technical leaders. You are an ideal candidate if you care deeply about builder productivity, have built solutions for developers and non-developers through low-code or no-code toolsets, can leverage AI, and are fearless in experimenting and learning from failures. You will shape strategy, collaborate across product, engineering, and design to align with Atlassian product and platform strategy, partner with other principal engineers to drive multi-team, large-scale projects, contribute pragmatic guidance for investing in long-term architecture while maintaining current system quality, and improve software construction and code reviews in an agile environment. You will be a role model and influencer for engineers across levels, define and revise standards for operational excellence, and mentor, hire, and develop other engineers.

SmartBear delivers complete visibility for developers to improve each release, with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr used by over 16 million people in 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior C++ Software Engineer role is based in Bangalore in a hybrid model and focuses on developing and maintaining the testing tool using C++, while collaborating to enhance backend functionalities. Key responsibilities include designing and implementing backend components in C++, integrating frontend and backend functionalities, participating in technical discussions, conducting code reviews, and developing and executing test cases with cross-functional teams. Required qualifications include 8+ years of backend experience in C++, familiarity with Delphi and Windows programming, strong object-oriented design and design patterns, experience with CI/CD pipelines and building SDKs, a BS degree in CS or Software Engineering, and English at least at B2 level. SmartBear promotes growth, work-life balance, inclusion, and ethical practices, with offices worldwide and awards such as the B2B Innovators Award and BuiltIn Best Places to Work, and invites you to learn more about TestComplete on its product page, including a free trial.

Zendesk is hiring a Senior Technical Product Manager for its Custom Data Platform team in Pune to help customers model and manage data with Custom Objects and Custom Fields, enabling AI-powered insights and smoother workflows. You will shape the strategy and roadmap for Custom Objects and Custom Fields, align them with Zendesk’s data and extensibility vision, and collaborate with engineering, design, product marketing, and customer success to deliver scalable solutions. You will listen deeply to customers and partners to uncover needs, simplify complexity, drive adoption, and use data and insights to guide decisions while contributing to the API platform and catalog. Requirements include 5+ years of product management experience in SaaS or enterprise software, a strong technical understanding of APIs, databases, data modeling, or platform extensibility, and a proven ability to deliver complex features with cross-functional teams. Bonus points are given for experience with customer service, ITSM, or CRM platforms, familiarity with low-code/no-code environments, or prior work with Custom Objects/Custom Fields; the role supports a hybrid work model with location restrictions to Karnataka or Maharashtra, and Zendesk emphasizes equal opportunity hiring with accommodations available.

A Senior Site Reliability Engineer is sought to scale Cloud services and join the SRE team that owns the infrastructure, tooling, and automation behind Jira and Confluence Cloud, with a deep understanding of how Atlassian products leverage cloud infrastructure to meet reliability expectations. The ideal candidate is a technical leader who stays current with industry reliability trends, has experience mentoring and growing teammates, and can share knowledge broadly. They will analyze and improve services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting directly to the Senior Engineering Manager. On day one, candidates should have 5+ years operating high-availability, fault-tolerant, scalable distributed software in production, plus 5+ years of hands-on cloud experience (at least 1 year on GCP), Unix/Linux familiarity, and a strong emphasis on debugging, improving code, and automating routine tasks. They should also have backend engineering experience in Java, Go, or Python, excellent communication skills for technical and non-technical audiences, and a desire to mentor and coach engineers.

Atlassian offers flexible working options (office, remote, or hybrid) with global hiring and virtual interviews/onboarding as part of its distributed-first approach. The company invites applicants to join the Customer Support Services (CSS) team as a highly experienced Incident Manager (CSS IM) to drive exceptional, customer-focused incident response. The CSS IM leads customer-facing reliability and security incident response, coordinating cross-functional teams (Engineering, Support, Product, Legal) and delivering timely, clear updates to customers through official channels like Status Page and case notifications. They participate in post-incident reviews, drive actionable improvements, and use data to uncover root causes and understand customer impacts while maintaining open communication with internal stakeholders. The role emphasizes collaboration and continuous improvement, developing and maintaining incident management documents, runbooks, playbooks, and training materials to raise incident-management standards across the CSS team.

The role is for a Senior Software Engineer at Zendesk to build and evolve a real-time data ingestion platform, focusing on data quality, observability, and pipeline reliability as data moves from Kafka to Snowflake via Snowpipe Streaming. Key responsibilities include designing, building, and maintaining data quality systems and pipelines; using Snowflake, Docker/Kubernetes, and Kafka to enable scalable, observable data movement; collaborating cross-functionally to close gaps in data quality and tooling, building internal tooling for schema validation, data experimentation, and automated checks; owning the reliability and performance of ingestion systems on AWS; architecting core components with Kafka and Snowpipe Streaming; and championing testing, CI/CD, automation, and platform tooling for quality and lineage. Core skills required are solid programming (preferably Java), experience with distributed data systems (Kafka, Snowflake), familiarity with data quality tooling, strong SQL for diagnostics and DQ workflows, experience with Docker/Kubernetes, and strong debugging/observability. You should bring a systems mindset, passion for resilient, high-throughput real-time platforms, the ability to influence technical direction, strong communication and mentoring skills, and a bias toward automation and platform thinking; nice-to-haves include GenAI tools or ML/AI data workflows, cloud-native platforms (AWS/GCP), and exposure to dbt or ELT frameworks. Location eligibility notes: Zendesk can hire only candidates physically located to work from Maharashtra (and Karnataka per updated posting), with a hybrid schedule requiring on-site presence, and the company emphasizes diversity, inclusion, and potential AI screening with accommodations available on request.

The Senior Engineer will uplift, scale, and maintain Zendesk's platform infrastructure built with Kubernetes, AWS services (EC2/EKS/CloudFormation/IAM), containerd, and HashiCorp tooling, and will automate deployment and lifecycle management using pipelines like Spinnaker. The role involves building monitoring, management, alerting systems, dashboards, and tooling, contributing to open source, maintaining engineering docs and internal blogs, and supporting engineers running workloads on the Kubernetes-based platform, while collaborating with compliance and security teams to ensure reliability and SOC-II compliance. You will work in a tightly knit Scrum team, participate in on-call rotations to debug production issues and maintain uptime, and drive projects end-to-end with strong ownership and a focus on best practices and test coverage. Must-have qualifications include moderate Kubernetes experience, moderate experience in Go or Ruby, moderate Platform Engineering/DevOps experience, moderate AWS experience (EC2/EKS/CloudFormation/IAM), eagerness to learn, and the ability to deliver high-quality code with good test coverage. Nice-to-have qualifications include Linux experience, on-call production support experience, and self-managed Kubernetes clusters; the role requires physical location in Maharashtra or Karnataka with a hybrid in-office schedule, and Zendesk is an equal opportunity employer that may use AI screening and provides accommodations as needed.

SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company seeks a Senior Talent Acquisition Partner (hybrid role based in Ahmedabad) to drive growth by recruiting top talent aligned with SmartBear’s values. You will partner with hiring managers, manage high-volume pipelines for global roles, oversee end-to-end recruitment, conduct multi-channel outreach, assess candidates, and ensure an exceptional candidate experience while using data to inform decisions. Requirements include 8+ years in high-volume recruitment, a proven track record of meeting hiring metrics, strong communication and relationship skills, experience with ATS and sourcing via Greenhouse, Naukri, and LinkedIn, and an interest in applying AI to recruiting. Why join: opportunities for career growth, a holistic People & Culture approach, commitment to inclusion and diversity, global offices, and recognition as an equal opportunity employer.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, aiming to support employees’ families and personal goals. The company seeks a Technical Program Manager for its Trust TPM team in India to lead Security, Compliance engineering programs and collaborate with the Trust Engineering team and senior leaders to embed Security, Compliance, and Privacy into product design. The role requires strong technical depth, the ability to shape product strategy, and cross-functional execution, with a background in Technical Product Management, Engineering/Development Management, or Technical Program Management. Responsibilities include defining strategy and roadmaps for security and compliance programs, delivering multiple projects, building tools to integrate security checks into the SDL, collaborating with CISO/legal/data governance teams, and assisting with regulatory certifications. The TPM will coordinate with stakeholders across the US, Australia, and India, develop scalable security processes, and communicate status, risks, dependencies, and insights across teams.

Atlassian offers flexible work locations, allowing office, remote, or hybrid work to help employees balance family and personal goals. They can hire in any country where the company has a legal entity, and this role is exclusive to an APAC shift with hours 9:00 AM–6:00 PM AEDT/AEST (3:30 AM–12:30 PM IST). The role focuses on customer support for Atlassian products, including diagnosing code errors, guiding customers to resolution, and creating knowledge-base content. Responsibilities include evaluating tickets, prioritizing workload, monitoring queues, building relationships with development and product teams, and advocating for customers to influence product direction. Qualifications require 5+ years in technical support in a software environment (Java/J2EE), familiarity with JVMs, OS concepts, databases, application servers, networking, strong empathy, de-escalation, mentoring, excellent communication, and teamwork.

Atlassian supports flexible work locations (office, home, or a mix) and hires globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role focuses on product strategy for Jira Service Management’s IT Asset Management suite, aiming to deliver a scalable, customer-centric vision. It emphasizes holistic, systems-thinking problem solving, considering interconnections between product components and the bigger picture. Responsibilities include collaboration across functions, clear communication of complex concepts, leading experimentation, driving ideas from concept to execution, and leading a team of 6-7 Product Managers to maximize customer success. The ideal candidate is a deep, critical thinker with excellent communication, a bias for action, and an experimentation mindset, comfortable with rapid iteration and continuous learning.

We are seeking a reliability expert to join our growing Site Reliability Engineering (SRE) teams and help scale Cloud services. The ideal candidate stays current with industry reliability trends, values working with diverse partners, can articulate the business impact of a problem, and can dive deep into technical solutions. They should bring a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team and functional boundaries and advocating reliability methodologies across platform, product, and SRE teams to build reliability into our platform and drive adoption into our products. You will report to a regional Senior Engineering Manager in SRE and will be the driving force for change.

They are seeking a reliability expert to join their growing Site Reliability Engineering (SRE) teams and help scale cloud services. Candidates should stay current with industry reliability trends, value collaboration with a diverse set of partners, articulate the business impact of problems, and deeply analyze technical solutions. They want someone with deep cloud infrastructure knowledge, programming skills, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to raise reliability, performance, scalability, and cost efficiency by crossing team boundaries and advocating reliability methodologies across platform, product, and SRE teams. Ultimately, you’ll drive change and report to a regional Senior Engineering Manager in SRE.

SmartBear provides developers with tools for improved software release visibility, with products like TestComplete, Swagger, Cucumber, and ReadyAPI used by over 16 million professionals globally, including major companies like Adobe and Microsoft. The Senior Backend Engineer role focuses on enhancing ReadyAPI, which enables teams to automate functional, security, and performance testing for various API types. Candidates should have over five years of Java development experience and familiarity with tools and technologies related to HTTP, REST API, and CI/CD pipelines. SmartBear values collaboration and offers a supportive work environment, celebrating diversity and the holistic well-being of employees. The company is committed to ethical practices and inclusivity while investing in employees' career growth across its global offices.

SmartBear provides essential visibility for developers to enhance software releases through its widely used tools, including TestComplete and Swagger, trusted by over 16 million professionals globally. The company is looking for a Product Marketing Manager for its testing solutions team, responsible for promoting AI-powered test management and automation products. Key responsibilities include executing go-to-market strategies, creating compelling product narratives, and collaborating with various teams to drive product adoption. The ideal candidate should have over six years of B2B marketing experience, familiarity with Agile and DevOps practices, and a strong ability to communicate technical concepts. SmartBear prides itself on fostering an inclusive workplace and adheres to ethical business practices while focusing on community goodwill and employee growth.

SmartBear provides tools that enhance visibility for developers, including Zephyr and QTM4J, which are widely used for test management in Jira and trusted by millions of professionals across notable organizations. The company is seeking a Product Marketing Manager to help promote these tools, focusing on their AI-powered capabilities and driving product adoption. Key responsibilities include developing compelling messaging, launching product features, and creating effective marketing content that highlights the benefits of SmartBear solutions. The ideal candidate should have extensive B2B marketing experience in technology, strong communication skills, and familiarity with Agile and DevOps practices. SmartBear emphasizes an inclusive work environment and corporate social responsibility, aiming to cultivate a diverse and supportive workplace culture for its employees.

SmartBear provides essential visibility and tools for software development, including popular products like TestComplete, Swagger, and Zephyr, which are utilized by over 16 million professionals at 32,000 organizations. The Engineering Manager for Zephyr will lead a cross-functional team focused on innovative test management solutions, promoting Agile best practices and collaboration among distributed teams. Zephyr, a leading app in the Atlassian Marketplace, leverages AI to enhance test automation and is built on modern software development practices, including continuous delivery and test-driven development. SmartBear values employee growth and inclusivity, celebrating team successes and offering a supportive corporate culture. The company is committed to ethical practices and social responsibility while fostering a diverse and respectful workplace for all employees.

Zendesk, a leader in AI-driven customer service software, is seeking an experienced product manager to enhance its product offerings. The role involves defining strategies for AI-augmented products to improve customer experiences for billions of users, alongside ensuring product accessibility for both existing and future clients. Key responsibilities include collaborating with cross-functional teams, engaging with customers to identify their pain points, and developing compelling product roadmaps. The ideal candidate should have a background in SaaS product management and experience with AI products, along with strong leadership and communication skills. Zendesk emphasizes diversity and inclusion in its hiring process and offers a flexible hybrid working model.

Atlassian offers flexible work arrangements, allowing employees to choose between working in offices or remotely, which helps them balance personal and professional commitments. The Trust Engagement team, a diverse and globally distributed group, focuses on enhancing customer trust in Atlassian Cloud Products through innovative initiatives. They are seeking a Senior Trust Analyst to advance their trust initiatives by representing the company to customers, managing security reviews, and developing trust-related educational materials. Ideal candidates will have 5-7 years of experience in security and compliance, with strong communication skills and the ability to address complex trust challenges. Preferred qualifications include relevant certifications and experience with customer-facing roles in security contexts.

At Atlassian, employees have the flexibility to work from any location, whether it be in an office, from home, or a hybrid model, allowing them to better manage their personal and professional priorities. The Trust Engagement team, which is expanding, is focused on enhancing customer trust in Atlassian Cloud Products by embracing diverse perspectives and innovative strategies. As a Senior Trust Analyst, the role involves engaging with customers to address trust-related concerns, conducting security reviews, and collaborating with various teams to articulate Atlassian's security and compliance commitments. Candidates are expected to possess extensive experience in security, governance, risk, and compliance, along with strong communication and problem-solving skills. Additionally, familiarity with security frameworks and cloud services is beneficial, while certifications and experience in incident response are considered a plus.

Atlassian offers its employees flexible work arrangements, allowing them to choose between office, home, or a hybrid model to better balance their personal and professional priorities. The company conducts virtual interviews and onboarding, reflecting its distributed-first approach. A new position is open in the Governance, Risk, and Compliance team, which focuses on compliance and risk management related to Atlassian's cloud services, and involves close collaboration with various teams to analyze and mitigate risks. The role requires designing and implementing compliance controls, managing compliance-related programs, and providing updates on progress while promoting teamwork within the Product Compliance team. Candidates should have significant experience in IT audit and compliance frameworks, with specific knowledge of security and risk management standards, and relevant certifications are preferred.

Zendesk is seeking a Senior Software Engineer based in Pune to help build a Real-time Reporting & Analytics pipeline. The role requires experience in high-scale data-processing applications, preferably in a SaaS environment, and involves designing, implementing, and optimizing systems. Candidates should have 4+ years of experience in software engineering, proficiency in real-time data processing technologies, and strong communication skills for global collaboration. The position offers a hybrid work model, requiring some in-office attendance while allowing remote work flexibility. Zendesk emphasizes its commitment to diversity, equity, and inclusion, and promotes a supportive work environment for all applicants and employees.

Zendesk is seeking a detail-oriented Administrative Assistant to provide essential support in their Pune office, emphasizing a culture of excellence and collaboration. This role includes managing calendars, arranging travel, processing expense reports, and enhancing team collaboration through effective communication. Ideal candidates should have proven experience in administrative support, strong organizational skills, and proficiency in office productivity tools. Zendesk promotes a hybrid work environment, combining in-office collaboration with remote flexibility, while also prioritizing diversity and inclusion in their hiring practices. The company is committed to employee growth and offers opportunities for skill development in a dynamic setting.

Zendesk is seeking a Senior Software Engineer to enhance their real-time data ingestion platform, focusing on data quality, observability, and pipeline reliability. The role involves designing and maintaining scalable systems for moving data from Kafka to Snowflake using Snowpipe Streaming, in collaboration with various teams to ensure effective data flow. Candidates must have strong programming skills, particularly in Java, along with experience in distributed data systems and data quality tooling. The position requires a systems mindset, passion for building resilient platforms, and the ability to influence technical direction. Additionally, working from Karnataka or Maharashtra is mandatory, and the company promotes a hybrid work model to encourage collaboration and flexibility.