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At Atlassian, employees can work in an office, from home, or a mix of both, to better support family, personal goals, and other priorities. The company hires people in any country where it has a legal entity, and interviews and onboarding are conducted virtually as part of a distributed-first approach. In this role, you’ll build and ship features daily in a highly scalable, cross-geo distributed environment. You’ll work in an open, collaborative setting with engineers, architects, product managers, and designers, review code with best practices, mentor teammates, and ensure visibility, error reporting, and monitoring of high-performing backend services. You’ll participate in Agile software development with daily stand-ups, sprint planning, team retrospectives, and show-and-tell demo sessions.

Atlassian supports flexible, distributed work, allowing employees to choose office, remote, or hybrid arrangements and to be hired in any country with a legal entity, with virtual interviews and onboarding. The Customer Support & Services organization aims to exceed customer expectations and build loyalty through a differentiated, connected experience centered on delivering customer outcomes. The Support Engineer role involves providing support via email, chat, or phone, diagnosing and fixing technical issues promptly, and requiring self-motivation, strong customer service, and problem-solving and the ability to work EMEA/APAC hours and weekends. Responsibilities include delivering world-class support across channels, owning and solving technical issues, escalating according to SOPs, creating knowledge base articles, and sharing best practices within the team. Core competencies are customer orientation, effective communication, adaptability, teamwork, and continuous learning.

Atlassians can choose where they work—office, home, or a combination. This flexibility helps them support their family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The document includes a placeholder for an inserted job description. Overall, the text describes flexible work arrangements and international hiring possibilities.

Atlassian offers flexible work locations, allowing employees to work in an office, from home, or in a hybrid arrangement. This flexibility gives Atlassians greater control over supporting their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder that says [[INSERT JOB DESCRIPTION HERE]]. Overall, the passage highlights flexible work options and international hiring within legal entities.

Atlassian Corporate Engineering (ACE) is a global group of five departments—Enterprise Technology, Go-to-Market Technology, Workplace Technology, Commerce Technology, and AI Technology—dedicated to delivering high-value products, generating actionable insights, accelerating solutions, and building trusted partnerships to support company-wide initiatives and drive AI-enabled growth as Atlassian's best customer. Within ACE, Global Support is a Level 1-2 in-office team that provides world-class technology and customer service to Atlassians, serving as the in-office component of support. The Senior Technical Support role on Workplace Technology will be the face of technical support and onboarding for Atlassians in one of the busiest hub offices, delivering MacOS-focused onboarding and laptop setup for new hires and supporting both local and remote teammates. On day one, candidates should have experience training and onboarding new hires, excellent communication and stakeholder management, strong MacOS troubleshooting skills, and familiarity with collaboration tools, plus experience supporting executive stakeholders and working with a globally distributed team. Desirable extras include Windows experience, knowledge of JAMF/MDM and Okta/SSO, SaaS admin access, and automation tools; the role also involves collaborating with remote teams, managing walk-up ticket handoffs, maintaining laptop stock, and contributing to process improvements and automations that shape how support is delivered.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity, with a Bengaluru office but remote work allowed across India. This flexibility is designed to help Atlassians support their family, personal goals, and other priorities. The company seeks a customer champion to drive agreements and improvements across product and operations, focusing on broader customer experience and global impact. The role is within Enterprise Support as a lead level III engineer for the largest customers, collaborating with Atlassian offices worldwide and joining a growing team to enhance support capabilities, capacity, and quality. Responsibilities include root cause analysis, debugging, and troubleshooting across Jira and Confluence, participating in customer-facing calls with progress updates, action plans, and resolutions, reporting to the Enterprise Support Manager.

ACE is a global team of five departments—Enterprise Technology, Go-to-Market Technology, Workplace Technology, Commerce Technology, and AI Technology—focused on unleashing the potential of every Atlassian team by delivering high-value products, actionable insights, and partnerships that accelerate solutions and growth through AI. Your Future Team sits within Workplace Technology, Global Support, as a Level 1-2 in-office team that provides world-class technology and customer service to Atlassians in one of our busiest hub offices. The role involves front-line in-office support, rapid-response laptop and device troubleshooting, helping events run smoothly, onboarding new Atlassians in person, and routing tickets from walk-up support to other teams while supporting the global queue. You’ll collaborate with product, engineering, customer support, and executives, work on in-office onboarding and occasional training, and coordinate with remote support to deliver worldwide help. On day one, you’re expected to love helping people in high-pressure environments, have a grounding in basic networking (LAN/WAN, VPN, Wi‑Fi), solid MacOS troubleshooting skills both in person and via video, and familiarity with collaboration tools; it’s a plus to have ITIL-aligned practices, experience supporting executive stakeholders, experience working with a globally distributed team, and some training/onboarding new hires.

Zendesk in Pune is hiring an Engineering Manager for the Agent Workspace Messaging team to lead 4–6 engineers, mentor them, and help deliver a revamped customer messaging experience with globally distributed teams. The role entails partnering with Engineering and Product leaders to define and execute initiatives aligned to the long-term roadmap, overseeing on-time project delivery, and promoting technical excellence through system design reviews and Agile process improvements. Qualifications include 8+ years in software engineering with at least 3 years in technical leadership, strong coaching and hiring ability, backend experience (Ruby on Rails, Java, Python) and API design (GraphQL/REST), plus distributed systems and cloud experience (preferably AWS) in a SaaS environment with strong SDLC/CI/CD knowledge. The tech stack you’ll oversee covers Backend (Java, Ruby, Python), Frontend (React, TypeScript), Data/Messaging (Kafka, GraphQL, gRPC), Cloud (AWS), and Orchestration (Kubernetes, Spinnaker). The role is based in Karnataka or Maharashtra with a hybrid on-site requirement, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI screening where applicable, and accommodation options for applicants.

Zendesk is hiring a Frontend QA Engineer for a hybrid role that requires three days in the office with relocation to Pune, and eligibility is limited to candidates located in Karnataka or Maharashtra. The role calls for 7+ years of software testing experience, including at least 3+ years focused on frontend/UI testing, plus strong Cypress UI testing skills, proficiency in JavaScript and TypeScript, and experience managing testing infrastructure and GitHub CI/CD pipelines. Responsibilities include designing and executing UI tests with Cypress and Capybara, collaborating with frontend developers, maintaining scalable automated testing frameworks, analyzing test results and defects, managing testing infrastructure, and mentoring engineers on Cypress, React, JavaScript, and TypeScript. Preferred qualifications include experience with other UI testing frameworks like Selenium or Playwright, knowledge of Jest/Jasmine/Mocha, familiarity with React/Angular/Vue, Git, cloud-based testing, and Agile/Scrum methodologies. Zendesk emphasizes a hybrid, inclusive workplace, notes that AI may be used in screening, and outlines equal opportunity and accommodation policies for applicants with disabilities.

Zendesk is establishing a Product Development Center of Excellence in Pune, offering a hybrid role that requires relocation to Pune with regular on-site presence. You’ll join a high-performing integrations team building distributed, high-scale connections with providers like Slack, Atlassian, and AWS, handling about 10 million events per day. The role requires 6+ years of commercial software engineering, 3+ years of frontend JavaScript/React, and 3+ years in TS/NodeJS/Java/Golang, with the ability to design and lead customer-facing projects and mentor others. The tech stack includes JavaScript/TypeScript, Golang and Ruby, frontend frameworks like React/Redux, AWS-hosted services, Spinnaker deployments to Kubernetes, and data stores such as Aurora/MySQL, DynamoDB, and S3, with experience integrating SaaS products (Jira, Slack, Shopify, Teams) as a plus. Zendesk emphasizes equal opportunity, accessibility accommodations, and transparency about potential AI screening, with the location requirement that applicants be physically located in Karnataka or Maharashtra and participate in a hybrid work model.

Zendesk is hiring a Senior Software Engineer for its Connector Lab in Pune to work in a hybrid role (3 days in the office) with relocation to Pune, focusing on building and scaling connectors for Action Builder, Zendesk’s next‑gen iPaaS. The role is hands‑on and involves designing, building, and maintaining third‑party connectors via the Connector SDK, defining bundles and patterns to speed delivery, leading technical design discussions, collaborating across SDK and platform teams, and mentoring engineers while leveraging AI to improve efficiency. Requirements include 7+ years of software development experience (preferably in integrations or API‑driven systems), strong JavaScript/TypeScript skills, familiarity with REST/GraphQL/OAuth/webhooks, experience with third‑party APIs, and solid systems design and a product‑minded approach, with bonuses for iPaaS or open‑source contributions. The position sits within Zendesk’s Pune Product Development Center of Excellence, offering opportunities to shape culture and processes, work in a mission‑driven, globally distributed company, and enjoy a flexible hybrid schedule, competitive compensation, benefits, and leave. The posting notes equal opportunity employment, privacy and accommodation commitments, location restrictions (Karnataka or Maharashtra), and that AI may be used to screen applicants, with the tech stack including JavaScript/TypeScript, React, AWS, Kubernetes via Spinnaker, and data stores like Aurora/MySQL, DynamoDB, and S3.

The role is a Senior Software Engineer on Zendesk’s Connector Lab in Pune, a hybrid remote/on-site position that requires relocation to Pune and eligibility to work from Karnataka or Maharashtra. It supports Zendesk’s mission and Action Builder, Zendesk’s next-generation iPaaS, focusing on the Connector SDK to enable fast, reliable connector development across many third-party systems. Responsibilities include designing, building, and maintaining third-party connectors, defining bundles and templates, leading architectural discussions, collaborating with SDK and platform teams, applying AI to speed up connector creation, ensuring scalability and observability, prioritizing high-impact connectors with Product, and mentoring junior engineers. Requirements include 7+ years of software development, strong JavaScript/TypeScript skills, experience with REST/GraphQL/OAuth/webhooks, hands-on integration with third-party APIs, and solid systems design and product mindset; bonus points for SDK/tooling feedback, iPaaS experience, or open-source contributions. Zendesk offers impact, a chance to help build a Product Development Center of Excellence in Pune, an inclusive culture with flexible hybrid work, competitive compensation and benefits, and an equal opportunity policy with accessibility accommodations, noting location restrictions to Karnataka or Maharashtra and that hybrid schedules are determined by the hiring manager, with AI screening used in applications.

Atlassian allows employees to work from an office, from home, or a mix, and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The role is responsible for the customer support experience at Atlassian, owning and solving customer technical issues using collaboration, best practices, and transparent communication across teams, and escalating issues according to standard operating procedures. You will create new knowledge base articles for reuse, participate in technical communications within Support to share best practices and learn about new technologies, and focus on a technical specialization while receiving training. The position requires a flexible schedule, including modified work weeks and on-call support during days off when required. Candidates should have 3-5 years of experience in technical support, software services, and system administration for a large end-user community, with a track record of de-escalating difficult customer situations, supporting customers via email/phone/chat/screen-share, and thriving in a high-volume environment, complemented by competencies in customer orientation, communication, adaptability, teamwork, and learning.

Atlassian allows employees to work from the office, home, or a combination, giving them flexibility to support family, personal goals, and other priorities, and hires in any country where it has a legal entity. The role involves delivering world-class customer support via chat, email, and phone, owning and troubleshooting customer technical issues, escalating per SOPs, and creating knowledge base articles to capture learnings for reuse. Responsibilities also include participating in technical communications within the Technical Support team to share best practices, staying updated on new technologies, and focusing on a technical specialization with ongoing training. Competencies required are customer orientation, effective communication, adaptability, teamwork and collaboration, and a learning aptitude. Qualifications include 3-5 years in technical support, software services, or system administration for a large end-user community (preferably SaaS), experience across chat/email/phone/screen-share, ability to handle high-volume cases, and must-have skills in SQL queries, log searching/monitoring, APIs/REST, browser dev tools, HAR analysis, Splunk, front-end troubleshooting, and basic networking concepts; nice-to-have skills include OAuth/SAML, Linux, mail protocols, cloud/AWS, and Java-based app troubleshooting.

Atlassian offers flexible work locations, allowing office, remote, or hybrid work to help employees balance family and personal goals. They can hire in any country where the company has a legal entity, and this role is exclusive to an APAC shift with hours 9:00 AM–6:00 PM AEDT/AEST (3:30 AM–12:30 PM IST). The role focuses on customer support for Atlassian products, including diagnosing code errors, guiding customers to resolution, and creating knowledge-base content. Responsibilities include evaluating tickets, prioritizing workload, monitoring queues, building relationships with development and product teams, and advocating for customers to influence product direction. Qualifications require 5+ years in technical support in a software environment (Java/J2EE), familiarity with JVMs, OS concepts, databases, application servers, networking, strong empathy, de-escalation, mentoring, excellent communication, and teamwork.

Atlassian supports flexible work locations (office, home, or a mix) and hires globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role focuses on product strategy for Jira Service Management’s IT Asset Management suite, aiming to deliver a scalable, customer-centric vision. It emphasizes holistic, systems-thinking problem solving, considering interconnections between product components and the bigger picture. Responsibilities include collaboration across functions, clear communication of complex concepts, leading experimentation, driving ideas from concept to execution, and leading a team of 6-7 Product Managers to maximize customer success. The ideal candidate is a deep, critical thinker with excellent communication, a bias for action, and an experimentation mindset, comfortable with rapid iteration and continuous learning.

At Atlassian, you can work in an office, from home, or a mix, giving you flexibility to balance personal priorities. They hire in any country where they have a legal entity and conduct interviews and onboarding virtually as part of their distributed-first approach. The Bengaluru office exists, but eligible candidates can work remotely across India. The principal engineer role targets experienced engineers who mentor others, take on high responsibility, and have breadth across multiple backend technologies. Responsibilities include tackling large, complex problems, delivering solutions used by other teams, planning large projects, guiding architectural standards, leading code reviews and documentation, fixing high-risk bugs, collaborating on company-wide initiatives, and transferring knowledge to excel as a software engineer.

- The posting is for a Staff Software Engineer (Backend or Fullstack) to lead Zendesk’s new Change Management team for an ITSM platform, with Pune, India as the location and a hybrid, full-time arrangement, and it also notes that candidates must be located in Karnataka or Maharashtra. - The role focuses on driving the architecture, execution, and technical roadmap for change management capabilities, building highly scalable, automated workflows and event-driven systems that integrate across the Zendesk ecosystem. - You will collaborate closely with Product, Design, and Engineering leaders, own end-to-end delivery, mentor engineers, drive reusable components, participate in code reviews, and ensure reliability, performance, and quality. - Required qualifications include 8+ years in backend or full-stack engineering with Ruby on Rails and MySQL/Aurora, strong JavaScript/TypeScript with React/Redux, GraphQL and REST APIs, and experience with multi-tenant SaaS and workflow orchestration; preferred qualifications include ITSM/ITIL experience and familiarity with Zendesk’s platform. - Zendesk emphasizes a hybrid, inclusive culture with growth opportunities, while offering accommodations for disabilities and clarifying on-site expectations and location requirements.

Atlassian offers flexible work locations and hires globally; this role is a remote position based in India. The Senior Product Manager will work on the Customer Observability product with an Australia-India engineering team to build features that help customers manage the performance, scale, and reliability of Atlassian apps. Responsibilities include shipping new monitoring and optimization features, owning existing features, conducting customer research, drafting product requirements, coordinating with GTM for SLAs and documentation, collaborating with design/engineering/partners, pivoting bets when needed, and partnering with data science to act on performance insights. Qualifications include about 8 years in tech products (5+ years in product management), experience in B2B SaaS, scaling platforms to hundreds of millions of users, roadmap development, running experiments, data-driven decision making, and understanding funnel metrics and business impact modeling. Jira Platform provides the foundation for Jira products, offering scalable platforms for search, navigation, configurations, issues, and other capabilities for admins and end users.

We are seeking a reliability expert to join our growing Site Reliability Engineering (SRE) teams and help scale Cloud services. The ideal candidate stays current with industry reliability trends, values working with diverse partners, can articulate the business impact of a problem, and can dive deep into technical solutions. They should bring a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team and functional boundaries and advocating reliability methodologies across platform, product, and SRE teams to build reliability into our platform and drive adoption into our products. You will report to a regional Senior Engineering Manager in SRE and will be the driving force for change.

They are seeking a reliability expert to join their growing Site Reliability Engineering (SRE) teams and help scale cloud services. Candidates should stay current with industry reliability trends, value collaboration with a diverse set of partners, articulate the business impact of problems, and deeply analyze technical solutions. They want someone with deep cloud infrastructure knowledge, programming skills, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to raise reliability, performance, scalability, and cost efficiency by crossing team boundaries and advocating reliability methodologies across platform, product, and SRE teams. Ultimately, you’ll drive change and report to a regional Senior Engineering Manager in SRE.

Atlassian supports flexible, distributed work with virtual interviews and onboarding, hiring in any country where it has a legal entity. The Mid-Market Manager India leads a team dedicated to acquiring and managing mid-market customers in India, with options to work remotely or from the Bengaluru office. Core responsibilities include leading and coaching the sales team, developing strategic plans to expand the Asia-focused mid-market, elevating the Atlassian brand through executive engagement and thought leadership, and collaborating with internal teams and partners. The role also involves analyzing data and market trends to identify growth opportunities, managing key client relationships and high-level negotiations, setting performance goals, recruiting and onboarding new staff, and reporting to senior management. Candidates should have experience as an individual contributor and manager in India, a track record of meeting targets, the ability to craft multi-country sales strategies with APAC sensitivity, knowledge of Atlassian solutions in India, and a passion for coaching and innovating sales processes.

Atlassian offers flexible work options—office, home, or a mix—and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The company's tools—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and their customers include Fortune 500 companies and organizations like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. Atlassian's mission is to unleash the potential of every team by supporting agile, DevOps, IT service management, and work management across organizations. The Mid-Market sales team manages a portfolio of mid-sized customers and acts as a customer advocate, providing feedback to product and engineering to improve the customer experience, in collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. All activities are guided by Atlassian values, which serve as a compass for evolving its sales model and helping customers deploy and utilize Atlassian at scale.

The job is for a Software Engineer to join Zendesk’s Connector Lab in Pune in a hybrid role that requires relocation to Pune and three days in the office. You’ll work on Action Builder, Zendesk’s next-gen iPaaS, building connectors with the Connector SDK and helping define reusable patterns to enable scalable delivery. Daily work includes designing and maintaining third-party connectors, defining bundles and templates, collaborating with SDK/platform teams, applying AI to speed up connector creation, and ensuring integrations are scalable, secure, observable, and well-tested with CI/CD practices. Candidates should have 3+ years of software development experience (preferably in integrations or API-driven systems), strong JavaScript/TypeScript skills, experience with REST/GraphQL/OAuth/webhooks, and hands-on work with third-party APIs; bonus points for iPaaS/automation background and open-source contributions. Zendesk highlights a Pune Product Development Center of Excellence, an equal opportunity and accommodations policy, and a hybrid work model with location eligibility and onsite days at the local office.

Zendesk is seeking a Software Engineer to join the Engineering Productivity team, based in Pune/APAC, but candidates must be physically located in Karnataka or Maharashtra with a hybrid schedule that requires some in-office presence. The Engineering Productivity team builds tools and infra to help Zendesk engineers build, test, and deliver reliable products more efficiently. Daily responsibilities include collaborating with engineers to design solutions, attending stand-ups, writing clean code, participating in code reviews, troubleshooting issues, and improving workflows across teams while staying current with new technologies. Requirements include 3+ years of experience (with at least 2+ in Jenkins, SonarQube, cloud architecture, and DevOps tools in a SaaS/product environment), knowledge of DevOps practices, familiarity with Docker and Kubernetes, Python (Java/JavaScript a plus), Maven and CI/CD, strong problem-solving, adaptability, and a commitment to testing (including TDD where appropriate). Zendesk emphasizes hybrid collaboration, equal opportunity and inclusion, notes that AI may be used in screening, and offers accommodations for applicants with disabilities; location details and EEO rights information are provided.

Zendesk is seeking a Senior Software Engineer to join its Engineering Productivity team in Pune, APAC, to tackle scalable challenges and improve engineering processes. The newly formed Pune-based team aims to enhance engineering efficiency by building and implementing advanced tools and workflows that boost productivity, performance, and cost efficiency. Daily responsibilities include mentoring the CI tools team (GitHub, GitHub Actions, Artifactory), building a configuration-driven repository with GitHub provisioning via an Identity Provider, improving CI reliability and preventing abuse, authoring RFCs, designing monitoring and observability to reduce MTTR, and leading design reviews while collaborating with cross-functional stakeholders. The role requires 7+ years in the industry (with 8+ years in deploying pipelines), cloud experience (AWS/GCP/Azure), infrastructure automation (Terraform, Crossplane, CloudFormation), Kubernetes/Docker, architectural leadership, DevOps proficiency, and coding in Go, Python, or Ruby, plus strong communication and independent/teamworking skills. Zendesk promotes hybrid work and equal opportunity, with a location requirement that candidates be based in Karnataka or Maharashtra; the role involves a team-level hybrid onsite schedule, and Zendesk notes the possibility of AI screening and accommodations for disabilities.

Zendesk is seeking a hands-on Senior Business Systems Analyst to lead the Enterprise Wide Applications team, with a primary focus on Backoffice and Legal applications, partnering with Legal, Sales, People & Places, and IT leadership to deliver scalable, automated, and globally consistent solutions. The role provides administration oversight for DocuSign, Ironclad, and other assigned apps, scales admin duties via the IT help desk, owns key Legal applications, and co-creates a strategic roadmap with Legal leadership. Key responsibilities include collaborating with Architecture, PMO, and stakeholders to translate business needs into secure, scalable systems; leveraging data analysis for performance insights; optimizing the Legal tech ecosystem; owning quarterly planning and agile delivery; and conducting vendor assessments along with governance and change-management activities. Candidates should have 3+ years of experience administering Legal applications and 4+ years of SaaS industry or consulting experience, with strong autonomous leadership, problem-solving, project management, CLM experience, familiarity with Agile/Kanban/ITIL, and excellent communication. Note: the role is located in Karnataka or Maharashtra with a hybrid in-office schedule, and Zendesk emphasizes equal opportunity and inclusion while potentially using AI screening and offering accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute and co-create software while fostering a high-performance, inclusive culture. The role is Intermediate Backend Engineer on the Security Platform Management team, building greenfield enterprise security solutions and owning backend systems and APIs that power capabilities like a Security Manager, asset inventory with posture sharing, and unified configuration, with a distributed team across the US, Israel, and India. You’ll design and develop next-generation Security Platform Management capabilities using Ruby on Rails with PostgreSQL, build scalable REST and GraphQL APIs, collaborate across Infrastructure, Policies, and Security Insights, and implement unified configuration for GitLab’s security tools in focused squads. Requirements include proficiency in Ruby on Rails backend development, PostgreSQL schema and query design for large-scale data, REST/GraphQL API development, Git-based CI/CD, familiarity with Elasticsearch/NoSQL, and the ability to work autonomously in a remote environment with an interest in security for enterprise customers. GitLab offers benefits such as Flexible PTO, equity, growth funds, parental leave, and a remote-friendly culture, while emphasizing equal opportunity and inclusion, location-based eligibility, and Recruitment Privacy policies.

Atlassian offers flexible work options, allowing employees to choose between office work, remote work, or a combination of both, facilitating a better balance between personal and professional responsibilities. The company conducts virtual interviews and onboarding, supporting a distributed-first approach, with a primary office located in Bengaluru but remote work available across India. As a leader in cloud collaboration, Atlassian's products utilize millions of PostgreSQL databases managed through AWS, Aurora, and RDS, and the company is evolving its technical requirements to innovate beyond traditional solutions. They are developing a self-managed PostgreSQL platform using AWS and GCP with a focus on efficiency, scalability, and the integration of custom extensions to meet business needs. Atlassian aims to build deep PostgreSQL expertise within its team, encouraging contributions to the open-source community and promoting best practices in database management and technical excellence.

At Atlassian, the company is seeking a Senior Product Manager for Jira to lead product development and simplify complex challenges. The ideal candidate should possess a strong background in AI products and demonstrate abilities in cross-functional collaboration, prioritization, and effective communication. This role requires a customer-centric mindset, where the candidate will engage directly with users to ensure the development of valuable product features. The position allows for flexible work arrangements, underscoring Atlassian's commitment to employee well-being and productivity. Success in this role involves defining an effective product strategy, managing the complete product lifecycle, and delivering meaningful outcomes for millions of users.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both, which supports their personal and family priorities. The company operates as a distributed-first organization, enabling them to hire globally and conduct interviews and onboarding virtually. In the described role, the individual will influence the development of AI product features and collaborate with various cross-functional partners to address business challenges. They will apply technical expertise in quantitative analysis to develop strategies, test hypotheses, and provide insights that guide product improvements and business direction. Ultimately, the goal is to use data to shape product development and ensure that the offerings add value to users and the company.

Atlassian offers flexible work arrangements, allowing employees to work from an office, home, or a combination of both, enhancing their ability to manage personal and family commitments. The company is currently seeking an Engineering Leader for its Information Protection division in India, responsible for driving technical vision, product strategy, and execution of security and compliance solutions. The role includes leading multiple engineering teams, executing technical strategies aligned with enterprise security needs, and fostering a collaborative and inclusive culture. Ideal candidates will have over 12 years of experience in engineering leadership, with skills in relationship building, talent development, and exceptional communication. Preferred qualifications include experience with large-scale SaaS solutions, AI/ML technologies, managing large teams, and leading distributed teams.

Atlassian offers its employees the flexibility to choose their working environment, allowing for a blend of office and remote work that supports personal and family priorities. The Customer Support Services (CSS) team is looking for a Customer Support Services Incident Manager (CSS IM) who will lead incident management during customer-facing incidents, ensuring effective communication and coordination across various teams. The ideal candidate should excel in incident frameworks, strategic decision-making, and possess a customer-centric attitude, distinguishing this role from more technical positions. Responsibilities include proactive communication during incidents, participation in post-incident reviews, and leveraging data to assess and improve customer impact. Additionally, the incumbent will collaborate with cross-functional teams to enhance incident management processes and facilitate a culture of continuous improvement within the CSS team.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid setups, enabling them to balance personal and professional responsibilities. The company aims to build a world-class engineering organization with empowered teams to support customers using Atlassian Cloud products at an enterprise scale. New hires will work in a collaborative environment alongside experienced professionals and will be responsible for developing and shipping scalable features. Candidates should have at least four years of backend development experience, a relevant degree, and proficiency in modern programming languages and database technologies. The role emphasizes Agile practices and the importance of mentorship, collaboration, and knowledge sharing within the team.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a combination of both. This flexibility helps employees manage their personal and familial responsibilities more effectively. The company hires individuals in any country where it has a legal entity, expanding its talent pool. Employees in technical roles troubleshoot complex customer issues related to the Atlassian Jira suite, utilizing skills in web troubleshooting, SQL, and networking to analyze system behaviors and logs. Additionally, they contribute to documentation, participate in incident response, and advocate for customer needs in product discussions.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a combination of both to better support their personal and family priorities. The company's mission is to "unleash the potential of every team," which is reflected in their well-known products like Jira, Confluence, and Bitbucket that support teamwork. Their office in Bengaluru provides opportunities for eligible candidates to work remotely across India, embracing a 'TEAM anywhere' philosophy. The Search Platform team focuses on creating a scalable and secure search infrastructure for Atlassian products and third-party applications, emphasizing fast access to relevant data through natural language search. Employees are encouraged to collaborate in an agile environment, mentoring each other and participating in practices that ensure code quality and optimal service performance.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work, supporting their personal and family goals. The role of Senior Product Security Engineer, Cloud Security involves securing Atlassian's cloud platforms by collaborating with engineering teams to implement security controls and practices. Responsibilities include conducting security assessments, reviewing cloud architecture for robust security, and enhancing automation to detect security gaps. Candidates should have over 10 years of security experience, particularly in cloud environments, along with strong programming skills and the ability to communicate complex security concepts effectively. The ideal candidate is proactive, enjoys collaboration, and is dedicated to improving security processes through automation and best practices.

Atlassian offers flexible work arrangements for its employees, allowing them to choose between office-based, remote, or hybrid work setups to better balance personal and family commitments. The company is seeking a Senior Product Security Engineer specializing in Cloud Security, who will be instrumental in securing their cloud platforms and products by collaborating with engineering teams and improving security controls. Key responsibilities include conducting security assessments, performing threat modeling, reviewing cloud architecture, and enhancing automation for security processes. Candidates should have a strong background in cloud security, experience in security assessments for cloud-native products, and proficiency in programming and automation techniques. Atlassian values proactive individuals who can communicate effectively and enjoy mentoring others as they work to strengthen security practices across the organization.

Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid setup, thereby supporting personal priorities. The company hires globally where they have legal entities and conducts virtual interviews and onboarding as a distributed-first organization. They are seeking a Senior Full Stack Software Engineer based in India, focused on enhancing their engineering teams and contributing to key initiatives that support customers' transition to cloud services. The role involves guiding technical direction, collaborating with product and design teams, and ensuring the delivery of high-quality, secure code while addressing customer needs. Additionally, the engineer will participate in code reviews and mentoring to elevate team skills and strengthen their engineering organization.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in-office or remote, to better support their personal priorities. The company conducts interviews and onboarding virtually, reflecting its distributed-first approach and global hiring capabilities. The Data Science team at Atlassian plays a critical role by collaborating with various teams to analyze customer engagement and product performance, thereby informing product investments. Team members are expected to apply their quantitative analysis skills to test hypotheses, develop strategies, and improve product offerings while also measuring success through key metrics. Effective communication of insights and trends to stakeholders, including leadership, is essential to ensure that the products created deliver value to both customers and the business.

The job position is for a Software Engineer in Test II at Zendesk, focusing on quality engineering for their SaaS platform. The role entails designing and maintaining automated test suites, executing comprehensive testing strategies, and managing the entire QA lifecycle. Candidates should have over four years of experience in testing enterprise SaaS products, proficiency in scripting languages, and familiarity with testing frameworks and CI/CD tools. Excellent communication, problem-solving skills, and experience in a global work environment are also required. Zendesk promotes a hybrid work environment in Karnataka or Maharashtra and is committed to diversity and inclusion in hiring practices.

The job description outlines a front-end development role at Zendesk, focusing on the modernization of a large monolithic application using technologies such as React, TypeScript, and GraphQL. Candidates are expected to collaborate with product managers, designers, and backend engineers to create seamless user experiences and write high-quality, maintainable code. The ideal candidate should have 2 to 4 years of experience in frontend development, particularly with JavaScript and TypeScript, and familiarity with REST APIs and modern frontend tooling. Additional qualifications include knowledge of responsive design, accessibility standards, and effective communication skills, with bonus points for experience with Java or cloud platforms. This hybrid position requires candidates to work partly in-office in Karnataka or Maharashtra, emphasizing Zendesk's commitment to a flexible and inclusive work environment.

Zendesk aims to enhance customer experience through its products, supporting over 170,000 global brands. The engineering team in Australia faces exciting challenges at a large scale with a distributed workforce across multiple continents. This hybrid role, requiring relocation to Pune and three days in-office work, involves building high-scale, data-intensive integrations with various SaaS providers. Candidates should have over nine years of software engineering experience, proficiency in JavaScript/TypeScript, and expertise in building integrations, particularly within environments like Salesforce or popular SaaS products. Zendesk promotes a flexible work environment, emphasizing diversity, equity, and inclusion, and utilizes AI in their application screening processes.

Zendesk aims to enhance customer experiences by supporting over 170,000 global brands through its products. The engineering team in Australia faces exciting challenges at a large scale and is part of a highly dispersed global workforce. The role is hybrid, requiring three days of on-site work in Pune, and involves developing data-intensive integrations for their SaaS products alongside major cloud and SaaS providers. Candidates should have significant software engineering experience, particularly in frontend development and various programming languages, along with strong leadership and communication skills. Zendesk is in the process of building a Product Development Center of Excellence in Pune and seeks early hires to influence its culture and operational success.

SmartBear provides developers with tools for improved software release visibility, with products like TestComplete, Swagger, Cucumber, and ReadyAPI used by over 16 million professionals globally, including major companies like Adobe and Microsoft. The Senior Backend Engineer role focuses on enhancing ReadyAPI, which enables teams to automate functional, security, and performance testing for various API types. Candidates should have over five years of Java development experience and familiarity with tools and technologies related to HTTP, REST API, and CI/CD pipelines. SmartBear values collaboration and offers a supportive work environment, celebrating diversity and the holistic well-being of employees. The company is committed to ethical practices and inclusivity while investing in employees' career growth across its global offices.

SmartBear focuses on delivering quality software through their innovative solutions, including HaloAI, which enhances visibility and automation in software development for over 32,000 organizations, including major companies like Adobe and Microsoft. They are currently seeking an Enterprise Renewals Specialist to build long-term relationships with customers, acting as a trusted advisor to address their unique business challenges and drive customer retention and loyalty. This role requires strategic engagement with customers to ensure account retention, maximize software utilization, and identify opportunities for upselling and cross-selling. Ideal candidates should have 1-2 years of customer-facing experience, strong relationship-building skills, and a customer-focused orientation. SmartBear emphasizes career growth, diversity, and ethical corporate practices, and they provide a collaborative work environment while supporting social responsibility initiatives.

SmartBear provides essential visibility for developers to enhance software releases through its widely used tools, including TestComplete and Swagger, trusted by over 16 million professionals globally. The company is looking for a Product Marketing Manager for its testing solutions team, responsible for promoting AI-powered test management and automation products. Key responsibilities include executing go-to-market strategies, creating compelling product narratives, and collaborating with various teams to drive product adoption. The ideal candidate should have over six years of B2B marketing experience, familiarity with Agile and DevOps practices, and a strong ability to communicate technical concepts. SmartBear prides itself on fostering an inclusive workplace and adheres to ethical business practices while focusing on community goodwill and employee growth.

SmartBear provides tools that enhance visibility for developers, including Zephyr and QTM4J, which are widely used for test management in Jira and trusted by millions of professionals across notable organizations. The company is seeking a Product Marketing Manager to help promote these tools, focusing on their AI-powered capabilities and driving product adoption. Key responsibilities include developing compelling messaging, launching product features, and creating effective marketing content that highlights the benefits of SmartBear solutions. The ideal candidate should have extensive B2B marketing experience in technology, strong communication skills, and familiarity with Agile and DevOps practices. SmartBear emphasizes an inclusive work environment and corporate social responsibility, aiming to cultivate a diverse and supportive workplace culture for its employees.

SmartBear provides essential visibility and tools for software development, including popular products like TestComplete, Swagger, and Zephyr, which are utilized by over 16 million professionals at 32,000 organizations. The Engineering Manager for Zephyr will lead a cross-functional team focused on innovative test management solutions, promoting Agile best practices and collaboration among distributed teams. Zephyr, a leading app in the Atlassian Marketplace, leverages AI to enhance test automation and is built on modern software development practices, including continuous delivery and test-driven development. SmartBear values employee growth and inclusivity, celebrating team successes and offering a supportive corporate culture. The company is committed to ethical practices and social responsibility while fostering a diverse and respectful workplace for all employees.

Atlassian offers flexible work arrangements for its employees, allowing them to choose between working in an office, from home, or a hybrid of both. The company is hiring a Senior Frontend Software Engineer, specifically for candidates located in India, to enhance their web frontend systems and deliver exceptional user experiences. Atlassian's engineering team is focused on empowering teams with the necessary tools to excel, as part of their goal to become a long-lasting company. The role involves creating high-quality client code, collaborating with various team members to address user challenges, and mentoring junior engineers. Candidates should be prepared to lead projects through all stages, from design to implementation and operation.

At Atlassian, employees have the flexibility to work in the office or remotely, allowing for better personal and family support. The company follows a distributed-first approach, conducting interviews and onboarding virtually. The Commerce Design Team plays a pivotal role in enhancing customer experiences related to Atlassian subscriptions, focusing on aspects like pricing, billing, and payments. As the Head of Design for Commerce, one would lead a team to develop seamless monetization experiences while collaborating with various stakeholders to ensure customer-centered solutions. Key responsibilities include mentoring designers, overseeing complex initiatives, promoting inclusive design, and driving alignment across teams to achieve both customer satisfaction and business objectives.

At Atlassian, employees have the flexibility to choose their work environment, whether in the office, at home, or a hybrid model, allowing them to balance personal and professional commitments. The role of Senior Forward Deployed Engineering Manager (FDE) involves leading efforts in applied AI to deliver innovative solutions to clients across various industries. This position requires collaboration with cross-functional teams and emphasizes mentorship for engineering staff in areas like AI/ML design and best practices. Key responsibilities include driving data-informed development, ensuring AI solutions meet compliance and operational efficiency standards, and effectively communicating technical concepts to a diverse audience. Overall, this role is geared for individuals who excel in dynamic settings and are committed to advancing AI-powered teamwork while aligning technology with business goals.

Atlassian offers its employees flexibility in their work arrangements, allowing them to work from the office, home, or a hybrid model, which helps them manage personal and family commitments. Remote interviews and onboarding processes reflect the company’s distributed-first approach, enabling hiring across its global legal entities. As a Senior Forward Deployed Engineer (FDE), you will engage with customers and cross-functional teams to develop and implement AI-powered solutions while collaborating to address real-world challenges. The role requires leading the design and deployment of AI/ML solutions, as well as mentoring junior engineers and ensuring that technical solutions align with business goals and compliance standards. The position is ideal for those who excel in fast-paced environments and are eager to contribute to the evolution of AI-driven teamwork.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid settings to accommodate their personal and family needs. The Corporate Engineering division consists of five departments focused on leveraging technology to enhance Atlassian's products and services while driving business growth through AI and collaboration. The Workplace Technology team, particularly Global Support, is tasked with delivering top-notch technical support and customer service to Atlassians, impacting their daily technological experiences. Senior members of the Global Support team play a crucial role in shaping service delivery, while also providing mentorship and training to junior staff. Responsibilities include managing technical support through various channels, data analysis for service improvement, vendor relationship oversight, and contributing to the organization of internal knowledge resources.

Zendesk, a leader in AI-driven customer service software, is seeking an experienced product manager to enhance its product offerings. The role involves defining strategies for AI-augmented products to improve customer experiences for billions of users, alongside ensuring product accessibility for both existing and future clients. Key responsibilities include collaborating with cross-functional teams, engaging with customers to identify their pain points, and developing compelling product roadmaps. The ideal candidate should have a background in SaaS product management and experience with AI products, along with strong leadership and communication skills. Zendesk emphasizes diversity and inclusion in its hiring process and offers a flexible hybrid working model.

Zendesk is seeking a Business Analyst for Collaboration Tools, specifically focusing on Google Workspace, to enhance the employee experience and showcase innovative practices within the industry. The role involves collaborating with various internal teams on strategic projects, governance of collaboration applications, and developing a long-term roadmap for scalable solutions. Candidates should have over two years of experience administering Google Workspace and a proven track record in implementing and supporting enterprise-class SaaS systems. Additionally, the position requires strong relationship-building skills and the ability to identify and resolve manual processes affecting both businesses and employees. This is a hybrid role based in Karnataka or Maharashtra, requiring some in-office work while promoting flexibility for remote work.

The Observability Patronus team at Atlassian oversees the development and operation of essential observability platforms, such as Grafana Mimir and self-hosted Sentry. As a Senior Software Engineer on this team, you'll work on building and optimizing systems that handle massive data ingestion, contributing to the health and performance of Atlassian's products for millions of users. The role demands a blend of software engineering and infrastructure expertise to address architectural challenges and scale high-performance systems successfully. You'll drive complex projects from design to launch and mentor junior engineers while promoting best practices in observability. Overall, your work will significantly enhance the reliability of services used by numerous engineering teams at Atlassian.

The Observability Patronus team at Atlassian is focused on building and operating core observability platforms, including Grafana Mimir and self-hosted Sentry. As a Senior Software Engineer in this team, you will develop practices that enhance the performance and reliability of Atlassian’s products for millions of users by handling vast amounts of data. The role combines both software engineering and infrastructure, requiring skills in building ultra-high-scale systems and tackling complex architectural challenges. Responsibilities include managing key observability platforms, driving complex projects, and mentoring junior engineers while promoting best practices. Overall, your work will directly impact many engineering teams and improve the reliability of Atlassian's products.

At Atlassian, employees have the flexibility to choose their work environment, whether in the office, remotely, or a hybrid of both, allowing them to better manage personal and family commitments. The company conducts interviews and onboarding virtually, reflecting its distributed-first approach. Atlassian focuses on being a trusted technology partner by aligning with the company's vision and supporting key performance indicators (KPIs) across channels. The role involves driving project deliverables throughout the change management cycle, emphasizing standardization, process consistency, and data quality. Additionally, the position includes fostering relationships with the SalesTech Product Management team, guiding team members, and enhancing work processes for improved efficiency.

At Appfire, employees have the flexibility to choose their work environment and schedule, promoting a culture that respects individual preferences for productivity and work-life balance. The company prioritizes personal growth by providing resources such as online learning platforms and internal mobility programs. They are seeking a Marketing Data Analyst to refine marketing strategies by analyzing performance metrics and collaborating with various teams to optimize campaigns. Appfire operates as a remote-first company with over 850 employees globally and stays committed to social responsibility through initiatives like the Pledge 1% program. Ultimately, Appfire focuses on fostering a collaborative environment, emphasizing innovation, and building software solutions that address real-world challenges in team collaboration.

At Atlassian, employees have the flexibility to choose their work environment—whether that's in the office, at home, or a combination of both—allowing for better work-life balance. The company hires globally where it has a presence and conducts virtual interviews and onboarding processes. Based in Bengaluru, Atlassian supports remote work for eligible candidates across India, empowering teams to select the most suitable work setup. The engineering organization is focused on key initiatives to enhance customer support as they transition to the cloud while maintaining the value of core products like Jira and Confluence. The role involves developing scalable user interface systems, collaborating with various teams, mentoring fellow engineers, and managing the full project life cycle.

Zendesk is seeking a Senior Payroll Manager to lead payroll operations across its Asia-Pacific regions, emphasizing accuracy and trust in payroll processes. The role involves managing payroll activities in multiple countries, providing team leadership, and ensuring compliance with local regulations. The ideal candidate should have over eight years of experience in managing payroll across APAC countries, strong expertise in local payroll laws, and advanced Excel skills. Additionally, the role requires excellent communication skills, an ability to adapt to change, and experience with vendor engagement and payroll system improvements. Candidates must be located in Karnataka or Maharashtra and are expected to work hybrid, spending part of the week in the Pune office.

Atlassian offers flexible work arrangements, allowing employees to choose between office-based, remote, or hybrid work to better balance personal and family priorities. The company is open to hiring talent globally where it has legal entities. The Senior Ecosystem Support Engineer role focuses on assisting developers within the Atlassian Ecosystem, particularly in app development and integration. Responsibilities include managing technical support issues, coordinating with product teams during incidents, and improving developer support processes. Additionally, this role involves mentoring colleagues and contributing to their professional growth through various forms of training and support.

Atlassian offers flexible work arrangements, allowing employees to work from an office, home, or a blend of both. This flexibility helps employees better manage their family, personal goals, and priorities. The company is open to hiring talent from any country with a legal entity. Interviews and onboarding processes are conducted virtually, aligning with Atlassian's distributed-first approach. Further details about specific job positions can be inserted as needed.

The Security Testing team at Atlassian focuses on providing comprehensive security testing to ensure the safety of Atlassian's products, platforms, and customers. This role involves conducting high-quality penetration testing and code reviews to offer technical assurance. Atlassian promotes flexibility in work locations, allowing employees to choose between working in an office, from home, or a hybrid arrangement. The position requires collaboration with security and engineering teams, with an emphasis on vulnerability hunting and enhancing security measures. Proficiency in coding, particularly in Java, Go, and Python, is essential for effectively understanding and strengthening product security.

The Atlassian Ecosystem and Marketplace organization empowers customers to enhance their productivity by offering a variety of trusted applications or the ability to create custom solutions. They are hiring a senior principal engineer who will focus on developing solutions that facilitate the success of application builders, ensuring a scalable and flexible architecture. The ideal candidate should prioritize builder productivity and possess experience in creating user-friendly solutions for both developers and non-developers, including those using low code or no code tools. Responsibilities include shaping the technical direction for the organization, collaborating with cross-functional leaders, and providing guidance on long-term architectural investments. Additionally, this role involves mentoring and influencing engineers of various experience levels, promoting high-quality software construction and operational excellence across the company.

The Atlassian Ecosystem and Marketplace organization focuses on enhancing customer productivity by providing options for trusted applications and allowing custom application development. They are seeking a senior principal engineer to help shape the architecture that supports a wide range of builders, ensuring scalability and flexibility. Ideal candidates should have a strong engineering background, experience with low code or no code solutions, and a passion for improving builder productivity. The role involves collaborating with various technical leaders to align strategies, advising on long-term architecture investments, and promoting software quality through mentorship and code reviews. Additionally, the senior principal engineer will play a key role in influencing operational excellence and developing talent within the engineering teams.

At Atlassian, employees have the flexibility to choose their work environment, promoting a balance between personal and professional responsibilities. The company conducts virtual interviews and onboarding, emphasizing its distributed-first culture. The role of an Observability Architect involves collaborating with platform engineering and product teams to enhance telemetry offerings and develop a centralized monitoring solution for all Atlassian products. Key responsibilities include leading architectural design decisions, improving user experience through observability systems, and identifying opportunities for innovation while addressing complex technical challenges. Successful candidates should possess significant experience in large-scale telemetry systems, software development in Java and Python, and strong analytical skills across various tech stacks.

Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid setup, which supports their personal and family priorities. The company focuses on hiring globally and conducts interviews and onboarding processes virtually as a distributed-first organization. The Observability Architect for the Platform Engineering team will be responsible for enhancing telemetry offerings, developing a centralized monitoring solution, and reimagining the overall telemetry strategy across Atlassian products. Key responsibilities include tackling complex architectural challenges, leading code reviews, and mentoring junior team members while implementing scalable and cost-effective solutions. The ideal candidate should have experience with large-scale telemetry systems, software development in Java and Python, and knowledge of compliance standards like GDPR and HIPAA.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a hybrid of both to better balance personal and family commitments. The role of Senior Full Stack Software Engineer involves designing, developing, and maintaining complex systems that integrate finance applications with AI technology. This position requires full-stack development skills, technical leadership, collaboration with cross-functional teams, and a strong understanding of finance architecture. Candidates should have experience with various business applications, modern programming languages, and AI/machine learning technologies, as well as familiarity with cloud platforms. The ideal candidate will also possess strong communication skills and problem-solving abilities to address technical challenges effectively.

Atlassian offers employees the flexibility to choose their work environment, allowing them to balance personal and family priorities. The role of a Senior Full Stack Software Engineer involves designing and maintaining complex systems that integrate AI features with Finance systems or business applications, requiring full-stack expertise. Responsibilities include developing scalable solutions, collaborating with AI specialists, leading technical discussions, and working closely with product teams to meet business objectives. The ideal candidate should have experience with business applications, proficiency in programming languages and frameworks, knowledge of cloud platforms, and a strong problem-solving ability. Excellent communication skills are essential for effective collaboration with cross-functional teams and leadership.

At Atlassian, employees enjoy flexible work arrangements, allowing them to balance personal and professional commitments effectively. The Principal Forward Deployed Engineer (FDE) role focuses on delivering AI-driven solutions in collaboration with customers and teams, enhancing business outcomes across various industries. Key responsibilities include designing and developing AI/ML solutions, integrating applications, and analyzing datasets for informed product direction. The role also emphasizes promoting AI-augmented workflows, ensuring regulatory compliance, and mentoring junior engineers to foster innovation. Overall, it is a dynamic position aimed at driving technological advancement while communicating effectively with diverse stakeholders.

Atlassians have the flexibility to choose their work environment, whether in-office, remote, or a hybrid model, allowing them to balance personal and professional commitments. The company conducts interviews and onboarding virtually, and they are open to hiring candidates from any location in India, provided there is a sufficient timezone overlap. The advertised role involves working with five observability teams, focusing on managing large-scale telemetry data for Atlassian's cloud services, which is essential for the company's operations. As a Shield Engineer, the role emphasizes providing technical support, advocating for user needs, troubleshooting issues, and contributing to platform improvements. Additional responsibilities include automating tasks, documenting processes, and collaborating with engineering teams to enhance observability solutions.

At Atlassian, employees have the flexibility to work from various locations, which allows them to balance personal priorities while also expanding the company's recruitment globally. The Senior Product Designer role is pivotal in shaping the design strategy for the Strategy Collection, focusing on enhancing decision-making for executives. This position requires collaboration with product management and engineering to solve design challenges and deliver optimal solutions to clients. Key responsibilities include creating user-centric designs, leading projects from concept to execution, and utilizing data-driven insights to refine user experiences. Candidates should have over five years of experience in enterprise software design, familiarity with complex design systems, and strong communication skills, along with proficiency in relevant design tools and agile methodologies.

The Atlassian Ecosystem and Marketplace organization aims to enhance customer productivity by offering a range of trusted applications and the ability for users to create custom solutions. They are seeking a senior principal engineer with a strong engineering background to help build scalable and flexible architecture that supports a diverse group of application builders. The ideal candidate will prioritize builder productivity and craft simple yet powerful solutions, leveraging low-code or no-code tools and AI capabilities. Responsibilities include shaping the technical direction, collaborating with various leaders to align strategies, and providing guidance on long-term architecture while maintaining high-quality current systems. Additionally, the individual is expected to mentor and inspire engineers across different levels, promoting operational excellence within the organization.

The job position is for a Product Manager at Zendesk's Data Platform, responsible for designing and delivering core data services used by product and analytics teams. The role involves collaborating with engineers and stakeholders to enhance data access and streamline data workflows. Key responsibilities include translating technical needs into product requirements, managing day-to-day operations, improving metadata management, and analyzing platform performance. Ideal candidates will have experience in product management or related fields, familiarity with cloud-based data platforms, and strong communication skills. The role is limited to candidates located in Karnataka or Maharashtra, and Zendesk emphasizes diversity, equity, and inclusion in its hiring practices.

At Atlassian, employees enjoy flexible work arrangements, allowing them to work in offices, from home, or a mix of both to better manage personal and family priorities. The company conducts interviews and onboarding virtually, supporting its distributed-first model while hiring globally. As a Senior Forward Deployed Engineer (FDE), you will engage with customers and cross-functional teams to deliver innovative AI-powered solutions and help organizations leverage these technologies to address complex challenges. Key responsibilities include designing and deploying AI/ML solutions, analyzing data to inform product direction, and promoting AI-augmented workflow automation to enhance business value. Additionally, this role involves mentoring junior engineers, communicating technical concepts effectively, and ensuring that technical solutions align with business objectives while navigating compliance and risk requirements.

Atlassian offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid work environments to better manage personal and family priorities. The company hires globally where it has legal entities, conducting virtual interviews and onboarding for a distributed work culture. In the role of Senior Forward Deployed Engineer, you will work on AI solutions in collaboration with various teams and clients, directly impacting business outcomes. Responsibilities include designing and deploying AI/ML solutions, integrating applications, driving data insights, and ensuring compliance with regulations. Additionally, the role involves mentoring junior engineers and communicating technical concepts to diverse stakeholders while aligning technical solutions with business goals.

At Atlassian, employees have the flexibility to work from home, in the office, or a hybrid of both, allowing them to better manage personal and family priorities. The company hires globally, conducting interviews and onboarding virtually to support its distributed-first approach. As a Senior Forward Deployed Engineer (FDE), you will work with customers and teams to deliver innovative AI-powered solutions, partnering with various organizations to address real-world challenges. The role involves designing, developing, and deploying AI/ML solutions, integrating robust applications, and driving workflow automation while navigating compliance and risk assessment. Additionally, you will mentor junior engineers, communicate complex technical concepts, and align solutions with business objectives to achieve measurable outcomes.

At Atlassian, employees can choose their work environment—home, office, or a hybrid model—providing flexibility to meet personal and family needs. The company hires internationally and conducts remote interviews and onboarding processes. The role of Principal Software Engineer focuses on designing and optimizing distributed storage systems, particularly on AWS technologies, to enhance performance and reliability for critical applications. Responsibilities include collaborating with engineers and architects to improve scalability, driving best practices, and mentoring other engineers in storage solutions. The position also emphasizes automation and compliance with industry standards, involving tools like Terraform and Kubernetes to facilitate effective deployments.

At Atlassian, employees have the flexibility to work in an office, from home, or a hybrid of both, allowing them to manage their personal and family priorities effectively. The company operates as a distributed-first organization, conducting interviews and onboarding virtually while hiring talent from various countries where it has legal entities. Jira Service Management (JSM) facilitates collaboration between Development and Operations teams, enabling them to quickly adapt and deliver excellent service experiences across departments like IT, HR, and Legal. The Agent AI team focuses on enhancing agent productivity by automating various stages of ticket resolution using a built-in AI engine that combines NLP and generative AI to assist agents. The position requires over five years of experience in machine learning, strong programming skills, and the ability to communicate complex concepts effectively while keeping an agile mindset towards development and improvement.

Atlassian offers flexible work options, allowing employees to work from office, home, or a mix of both, which helps them manage personal and family priorities. The company is searching for a Lead Product Designer to enhance the JSM Help Center and integrate AI features into its product lineup. This role emphasizes strong skills in visual design, interaction design, and information systems, allowing the designer to influence how millions of users interact with Atlassian products. The designer will oversee the entire design process, from problem framing and research to UI implementation and product launch, while advocating for user needs and accessibility. Additionally, the position involves collaboration with a diverse team and mentoring other designers to strengthen the team's design culture and AI capabilities.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a hybrid approach, allowing for better management of personal and family commitments. The company is looking for a Lead Product Designer to enhance the JSM Help Center and integrate AI-driven features across its products, requiring expertise in various design disciplines. The role involves taking ownership of the entire design process, from problem definition and research to execution, impacting millions of users worldwide. Collaboration with a diverse team of professionals, including engineers and marketers, is essential, along with advocating for user needs and ethical AI use. Additionally, the designer will mentor other team members, fostering a culture of design excellence and accessibility.

Atlassian offers flexible work arrangements, allowing employees to choose between working in offices or remotely, which helps them balance personal and professional commitments. The Trust Engagement team, a diverse and globally distributed group, focuses on enhancing customer trust in Atlassian Cloud Products through innovative initiatives. They are seeking a Senior Trust Analyst to advance their trust initiatives by representing the company to customers, managing security reviews, and developing trust-related educational materials. Ideal candidates will have 5-7 years of experience in security and compliance, with strong communication skills and the ability to address complex trust challenges. Preferred qualifications include relevant certifications and experience with customer-facing roles in security contexts.

At Atlassian, employees have the flexibility to work from any location, whether it be in an office, from home, or a hybrid model, allowing them to better manage their personal and professional priorities. The Trust Engagement team, which is expanding, is focused on enhancing customer trust in Atlassian Cloud Products by embracing diverse perspectives and innovative strategies. As a Senior Trust Analyst, the role involves engaging with customers to address trust-related concerns, conducting security reviews, and collaborating with various teams to articulate Atlassian's security and compliance commitments. Candidates are expected to possess extensive experience in security, governance, risk, and compliance, along with strong communication and problem-solving skills. Additionally, familiarity with security frameworks and cloud services is beneficial, while certifications and experience in incident response are considered a plus.

Atlassian offers flexible work options, allowing employees to choose between working in the office, from home, or a hybrid approach. This flexibility empowers employees to better manage their personal and family commitments. The company employs a distributed-first model, conducting interviews and onboarding virtually to accommodate a global workforce. Employees work directly with customers to facilitate the migration of Atlassian products from on-premises setups to cloud-based solutions. Additionally, team members engage with various support teams and contribute to knowledge creation and release readiness activities to enhance customer migration experiences.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office or remotely, allowing them to better manage personal obligations and goals. The company actively recruits talent globally, utilizing virtual interviews and onboarding to support its distributed-first model. The Strategy Collection Support team focuses on providing advanced support for products like Jira Align, and team members collaborate with colleagues worldwide while enhancing support capabilities. The team values a customer-centric approach, seeking to improve service quality and problem-solving for a growing customer base, and firmly believes in the impact they can have on user experiences. Candidates for this team should possess strong empathy, problem-solving skills, and relevant technical experience, with additional familiarity in Agile methodologies and Atlassian products being advantageous.

Atlassian offers flexible work arrangements, allowing employees to work from home, in office, or a combination of both, supporting various personal and family priorities. The company conducts interviews and onboarding virtually and hires in any country where it has a legal entity. The Strategy Collection Support team seeks individuals passionate about customer service to work with high-priority accounts, providing support for Jira Align, Focus, and Talent while engaging with team members globally. Team members are encouraged to improve support processes and methodologies, ensuring customer success through collaboration and problem-solving. Ideal candidates should have experience in support or software services, strong empathy for customers, and various technical skills, with optional familiarity in Agile methodologies and specific technologies.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work options, thus accommodating personal priorities and family needs. The company hires globally and conducts interviews and onboarding virtually as a part of its distributed-first approach. A specific role involves leading complex projects from design to launch, performing code reviews, and mentoring junior team members while solving architecture challenges. Candidates should have over 5 years of experience in backend application development, proficiency in several programming languages (such as Java or Python), and understanding of cloud services and database technologies. Additionally, familiarity with agile methodologies and the ability to weigh technical decisions' impacts on customers are essential for the role.

A growing security team at Atlassian is focused on protecting customers and the company's assets through innovative security testing solutions. They are expanding by establishing a dedicated penetration testing team in India, which will complement existing teams in the US and Asia Pacific. The role requires a highly skilled security professional to lead, mentor, and develop a high-performing team while promoting an inclusive environment. Collaboration with cross-functional teams is essential to integrate security testing into the product development process effectively. The position also involves acting as a thought leader in security, staying updated on emerging threats, and establishing metrics to measure the success of the security testing program.

Atlassian offers its employees flexible work arrangements, allowing them to choose between office, home, or a hybrid model to better balance their personal and professional priorities. The company conducts virtual interviews and onboarding, reflecting its distributed-first approach. A new position is open in the Governance, Risk, and Compliance team, which focuses on compliance and risk management related to Atlassian's cloud services, and involves close collaboration with various teams to analyze and mitigate risks. The role requires designing and implementing compliance controls, managing compliance-related programs, and providing updates on progress while promoting teamwork within the Product Compliance team. Candidates should have significant experience in IT audit and compliance frameworks, with specific knowledge of security and risk management standards, and relevant certifications are preferred.

Atlassian offers flexible work arrangements, allowing employees to work from home, in offices, or a combination of both, giving them greater control over personal commitments. The company is focused on hiring talent globally, with virtual interviews and onboarding processes. The Senior Product Designer is responsible for shaping the design strategy for Service Collection's data experiences, ensuring users can leverage accurate data for their workflows. This role involves collaboration with cross-functional teams to enhance product experiences and maintain Atlassian's competitive position in the market. The designer will lead projects from ideation to execution, utilizing user feedback to guide design improvements and create cohesive, user-centric experiences.

Atlassians have the flexibility to choose their work environment, whether it's from home, in an office, or a hybrid model, giving them greater control over their personal and professional lives. The company hires talent globally and conducts interviews and onboarding virtually, consistent with its distributed-first approach. The principal engineer role is aimed at experienced engineers who will share their expertise, mentor junior team members, and take on significant responsibilities within the team. This position involves tackling complex problems, overseeing large projects, and ensuring adherence to architectural standards. Additionally, the role requires leading code reviews and documentation while collaborating with other engineering teams on initiatives that affect multiple projects.

At Atlassian, employees have the flexibility to work from various locations, including offices or from home, allowing them to better balance personal commitments. The company hires globally within regions where they have a legal presence, with virtual interviews and onboarding processes reflecting their distributed-first approach. In the described role, individuals will influence AI product development and work collaboratively with cross-functional teams to address product and business challenges. Key responsibilities include applying technical expertise in quantitative analysis, formulating and testing hypotheses, and driving strategic insights to improve products and guide business decisions. Success will be measured by forecasting and monitoring product metrics to ensure offerings deliver value to users and the company.

The Atlassian Marketplace team builds a collaborative ecosystem that allows partners and users to enhance their experience with Atlassian products. As a Lead Product Designer, you will play a vital role in shaping the design and strategy of the Marketplace, directly impacting both customer workflows and partner growth. The position involves leading design initiatives, mentoring team members, and evolving design systems while ensuring alignment with broader company goals. Atlassian promotes a flexible work environment, allowing employees to choose where they work while maintaining a focus on effective collaboration. Overall, this role requires operating at a high complexity level, influencing design direction, and delivering exceptional quality in design solutions.

Atlassian is looking for a Director of Employment Law to be the first legal team hire in India, focusing on shaping the company's employment law strategy in the region. This role involves providing legal counsel on workforce matters, ensuring regulatory compliance, and facilitating the expansion of Atlassian’s operations in India. The position offers flexibility in work location, allowing employees to choose between office and remote options. The legal team values collaboration and innovation, partnering closely with various business units to address challenges and contribute to decision-making. The director will also be responsible for maintaining compliance, advising senior leadership, and developing training on employment law topics while supporting global legal initiatives.

Atlassian is hiring a Director of Employment Law to establish and lead their legal strategy in India, marking the first legal team role in the region. The successful candidate will provide legal counsel on workforce issues, ensure compliance with regulations, and assist in scaling operations in India. The position offers flexible working arrangements, allowing employees to choose their work environment. The legal team prides itself on being integral to business strategy, focusing on innovation and collaboration with various departments. The Director will also build relationships with leadership, oversee employment law practices, and contribute to global legal initiatives while ensuring compliance and offering training on employment law topics.

Zendesk is seeking a Senior Software Engineer based in Pune to help build a Real-time Reporting & Analytics pipeline. The role requires experience in high-scale data-processing applications, preferably in a SaaS environment, and involves designing, implementing, and optimizing systems. Candidates should have 4+ years of experience in software engineering, proficiency in real-time data processing technologies, and strong communication skills for global collaboration. The position offers a hybrid work model, requiring some in-office attendance while allowing remote work flexibility. Zendesk emphasizes its commitment to diversity, equity, and inclusion, and promotes a supportive work environment for all applicants and employees.

Zendesk is seeking an experienced DevOps Manager for its Pune office to oversee a team responsible for cloud infrastructure related to the chat application, with a focus on AWS and infrastructure as code using Terraform. The role requires strong leadership skills to manage a team of 5-10 DevOps engineers, ensuring collaboration with Scrum teams for timely project delivery while adhering to best practices in security and compliance. The ideal candidate should have over five years of experience in production infrastructure management and proficiency in configuration management systems such as Ansible or Chef. The position operates in a hybrid model, requiring three days in the office, and offers an opportunity to shape the new Product Development Center of Excellence in Pune. Zendesk is committed to diversity, equity, and inclusion in its hiring practices, offering reasonable accommodations for applicants with disabilities.

Zendesk is looking for a Software Engineer (Backend or Fullstack) in Pune, India, to join their new Change Management team focused on improving IT Service Management (ITSM) processes. The role involves collaborating with product managers, designers, and engineers to develop scalable components and APIs that support IT workflows and reliability. Candidates should have over three years of experience in backend or full-stack development, particularly with Ruby on Rails and relational databases, as well as knowledge of API development with GraphQL and REST. The position promotes a hybrid work environment that emphasizes collaboration, flexibility, and a commitment to diversity and inclusion. Zendesk encourages those interested to apply and become part of impactful projects that enhance customer experience.

Zendesk is seeking a detail-oriented Administrative Assistant to provide essential support in their Pune office, emphasizing a culture of excellence and collaboration. This role includes managing calendars, arranging travel, processing expense reports, and enhancing team collaboration through effective communication. Ideal candidates should have proven experience in administrative support, strong organizational skills, and proficiency in office productivity tools. Zendesk promotes a hybrid work environment, combining in-office collaboration with remote flexibility, while also prioritizing diversity and inclusion in their hiring practices. The company is committed to employee growth and offers opportunities for skill development in a dynamic setting.

Zendesk is hiring a Software Engineer (Frontend or Full-Stack) to join its new Change Management team in Pune, India, focused on developing a next-generation IT Service Management (ITSM) platform. The role involves creating user-friendly interfaces for change request workflows, collaborating with designers, and optimizing front-end performance while integrating APIs. Candidates should have at least 2 years of experience in software development, proficiency in JavaScript and TypeScript, and familiarity with modern front-end technologies. The position offers opportunities for growth, flexibility with a hybrid work environment, and a chance to contribute to impactful projects at an enterprise scale. Zendesk values diversity and inclusion, welcoming applicants regardless of background, and is committed to providing reasonable accommodations for individuals with disabilities during the hiring process.

Zendesk is seeking a Senior Software Engineer for its Core Services Packaging and Consumption team, focusing on improving the purchasing and usage reporting experience. Key responsibilities include collaborating with product teams, ensuring code quality, and following best practices in software development while actively participating in code reviews and design discussions. Candidates should have over four years of experience with Ruby and at least three years with JavaScript and React, as well as familiarity with databases, CI/CD systems, and API design. The role requires a customer-first mentality and a collaborative attitude, along with excellent communication skills. Zendesk promotes a hybrid work environment and values diversity and inclusion, encouraging applicants from various backgrounds.

GitLab is a prominent open-core software company that offers an AI-driven DevSecOps platform utilized by over 100,000 organizations, aiming to encourage global collaboration in software development. The company’s culture promotes innovation and efficiency through AI integration, emphasizing the importance of every team member's input and collaboration across various functions. The role of Senior Data Governance and Quality Program Manager entails overseeing data governance initiatives, establishing frameworks for data stewardship, and working closely with functional teams to enhance data quality and lifecycle management. Candidates are expected to have a minimum of three years of program or project management experience and proven success in leading data governance projects. GitLab promotes inclusivity and is an equal opportunity employer, encouraging individuals with diverse backgrounds to apply, regardless of their experience level in relation to the listed requirements.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform, used by over 100,000 organizations, with a mission to enhance collaborative software development. The company emphasizes AI integration in its products and team workflows to accelerate innovation and efficiency while fostering a high-performance culture that values every team member's contributions. Their Signals Engineering team is focused on developing and maintaining a robust signal detection and threat detection program, seeking individuals passionate about identifying and mitigating threats using advanced detection techniques and tools. Candidates with SOC, detection engineering, or incident response experience, especially with GitLab, are encouraged to apply, even if they do not meet all qualifications. GitLab supports a diverse and inclusive hiring process and offers various employee benefits, emphasizing their commitment to equal opportunity and a harassment-free workplace.

SmartBear prioritizes quality in software development, offering solutions like SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub to enhance visibility and automation for teams. The company supports a large user base of over 16 million developers and engineers across more than 32,000 organizations, including major brands such as Adobe and Microsoft. The Senior UI/UX Web Designer role involves leading the design for marketing websites, focusing on user experience, design systems, and collaboration with various teams to produce impactful digital content. Candidates should have 4-6 years of UI/UX experience, strong design skills, and the ability to communicate effectively with stakeholders, while also adhering to accessibility and usability best practices. SmartBear fosters a culture of growth, inclusivity, and social responsibility, exemplifying its commitment to employee well-being and ethical corporate practices.

Zendesk is looking for a Senior Software Engineer to join its Engineering & Integration Shared Services team, focusing on enhancing productivity through innovative software solutions. The responsibilities include designing and implementing standardized solutions, conducting testing and quality assurance, and participating in Agile Scrum processes. The ideal candidate should have over five years of experience in backend or integration engineering, with strong skills in Java, cloud technologies, and SaaS integration. Preferred qualifications include familiarity with low-code platforms, CI/CD processes, and AI advancements. The position is hybrid, requiring some office attendance in Karnataka or Maharashtra, and Zendesk emphasizes a commitment to diversity and inclusive workplace practices.

Zendesk is seeking a Senior Software Engineer to enhance their real-time data ingestion platform, focusing on data quality, observability, and pipeline reliability. The role involves designing and maintaining scalable systems for moving data from Kafka to Snowflake using Snowpipe Streaming, in collaboration with various teams to ensure effective data flow. Candidates must have strong programming skills, particularly in Java, along with experience in distributed data systems and data quality tooling. The position requires a systems mindset, passion for building resilient platforms, and the ability to influence technical direction. Additionally, working from Karnataka or Maharashtra is mandatory, and the company promotes a hybrid work model to encourage collaboration and flexibility.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a combination of both. The company hires globally and conducts interviews and onboarding virtually as part of its distributed-first approach. The job role includes defining and communicating a vision for the territory, collaborating with cross-functional teams, and representing Jira Service Management at industry events. Candidates should have at least ten years of business development experience in technology, knowledge of ITSM market solutions, and experience working with Indian customers. Fluency in English is necessary, and while ITIL certification is preferred, it is not mandatory.

Zendesk is looking for an IT Business Systems Analyst, Configuration to join their expanding team in Pune, India, focusing on SaaS Finance tools. The candidate should have a strong background in SaaS configuration and business systems analysis, along with experience in agile methodologies and excellent communication skills. Key responsibilities include configuring and maintaining SaaS applications, resolving tickets, and gathering and documenting business requirements while facilitating cross-functional collaboration. The role emphasizes commitment to exceptional service, simplicity in solutions, and fostering an inclusive team environment. Zendesk promotes a hybrid work model, requiring some in-office attendance while encouraging flexibility for remote work.

Zendesk is seeking an IT Business Systems Analyst focused on finance value streams, particularly in record-to-report and source-to-pay processes, to join their team in Pune, India. The role involves analyzing and optimizing these financial processes, gathering and documenting requirements, and facilitating collaboration between finance and technical teams. Candidates should have at least six years of business systems analysis experience, familiarity with SaaS applications and finance ERP solutions, as well as Agile methodology experience. The position emphasizes strong communication skills, a collaborative mindset, and a commitment to Zendesk’s core values, including exceptional service and simplicity. Zendesk promotes a diverse and inclusive workplace, offering a hybrid work model and encouraging applicants to apply if they are located in Karnataka or Maharashtra.

Zendesk is seeking an IT Business Systems Analyst focused on finance operations in Pune, India, to enhance the integration of technology within the finance department. The candidate should have a solid background in business systems analysis with experience in SaaS tools, particularly in finance-related processes such as record-to-report and source-to-pay. Responsibilities include analyzing and optimizing value streams, documenting business requirements, facilitating collaboration between finance and technical teams, and participating in agile practices. The ideal candidate will possess strong communication, presentation, and problem-solving skills, along with a commitment to Zendesk's core values of exceptional service, simplicity, quality, and teamwork. This role offers a hybrid work experience and aligns with Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is looking for a Senior Frontend Software Engineer to enhance the features within its agent workspace and provide exceptional service to users. The ideal candidate should have over six years of experience in software development with expertise in JavaScript, TypeScript, and React, and be comfortable working across various codebases. Key responsibilities include leading innovation, problem-solving, and proactively contributing to high-quality software development, while also mentoring team members and participating in agile processes. The role is part of a new Product Development Center of Excellence in Pune, where early hires will help shape the culture and processes. The position requires a hybrid work model, with three days in the office, and supports Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is looking for a detail-oriented Manager of IT Quality Assurance with extensive experience in quality assurance methodologies, focusing on production control and environment change management. The role involves developing a quality center of excellence, overseeing testing strategies, guiding automated testing development, and driving quality process improvements while collaborating with cross-functional teams. Candidates should have a Bachelor's degree, 8+ years of relevant experience, and proficiency in programming languages and automation tools. Strong analytical, communication, leadership, and mentorship skills are essential, along with an adaptability to new technologies and processes. The position is hybrid, requiring partial in-office attendance, and Zendesk emphasizes diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking a Senior Data Platform Engineer to join its Enterprise Data & Analytics (EDA) team, focusing on building and maintaining the Zendesk Data Platform. The role involves designing scalable data infrastructure, managing ETL integrations, and implementing CI/CD pipelines using DevOps tools. Candidates should have 4+ years of data engineering experience, proficiency with cloud databases like Snowflake, and familiarity with programming in Python. Collaboration with team members to enhance data pipelines and resolve production issues is crucial, alongside ensuring data accuracy and governance. The position is hybrid, requiring in-office attendance part of the week in Karnataka or Maharashtra, and Zendesk values diversity and inclusion in its hiring practices.

Zendesk's Online Business team is seeking a Senior Software Engineer to enhance the purchasing experience by making it more consistent and intuitive. The role involves solving complex problems independently and collaboratively, maintaining the team's frameworks and tools, and developing architectural improvements. Candidates should have over six years of frontend software development experience, with expertise in JavaScript, React, and various related technologies. This hybrid position requires three days of in-office work in Pune and emphasizes mentorship, collaboration, and adapting to rapid changes. Zendesk values diversity and inclusion, offering flexible work arrangements while ensuring commitment to delivering stable and reliable software solutions.

Zendesk is looking for a Senior Software Engineer to join their Engineering & Integration Shared Services team, focusing on enhancing productivity and efficiency through innovative software solutions. The responsibilities of this role include designing and implementing standard solutions, conducting quality assurance testing, participating in Agile Scrum practices, and exploring AI-driven innovations. Candidates should have over five years of experience in backend or integration engineering, strong proficiency in Java, and skills in API design and SaaS integration. Preferred qualifications include familiarity with low-code platforms, CI/CD pipelines, and cloud-based technologies, alongside a collaborative and communicative approach. This position offers a hybrid work experience, requiring some in-office presence while promoting flexibility and inclusivity in the workplace.