The Ampin App
deep insights into the Atlassian community

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity, with this role being fully remote but located in India. They are looking for a Senior Full Stack Software Engineer to deliver creative improvements for their engineering teams. The future team is part of a world-class, empowered R&D organization focused on building a 100-year company, prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. In this role, you will guide technical direction for large-scale features, evaluate trade-offs, collaborate with product, design, and engineering, and ship secure, maintainable code while considering customer impact and production issues. Additional responsibilities include contributing to code reviews and documentation, addressing security and performance concerns, and mentoring teammates to grow their skills.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity. - They’re seeking a Senior Backend Software Engineer to join a team focused on delivering creative improvements for their engineering teams. - The company aims to build a 100-year organization with empowered teams and the tools and infrastructure to do their best work, prioritizing AI and cloud transitions across Jira, Confluence, Trello, and Bitbucket. - In this role, you will drive large, complex projects autonomously from technical design to launch, tackle architecture challenges, lead code reviews and documentation, and handle high-risk bug fixes while setting an example for thorough reviews. - You will mentor junior team members, transfer your depth of knowledge from your current language to excel as a Java developer, and collaborate with engineering teams on company-wide initiatives spanning multiple projects.

Atlassian offers flexible work locations, letting employees work in an office, from home, or in a hybrid arrangement to support family, personal goals, and priorities. They can hire people in any country where Atlassian has a legal entity, and interviews and onboarding are conducted virtually as part of their distributed-first approach. The role described is fully remote but requires the candidate to be located in India. The engineering organization aims to build a world-class, empowered team within a unified R&D group, prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. They are seeking a Full Stack Software Engineer to build REST APIs, customer-facing React components, monitoring, CI/CD pipelines, CMS integrations, and reliable features and services.

- Atlassians can choose where to work—office, home, or a mix—and the company can hire people in any country where it has a legal entity. - This is a remote position, with a Bengaluru office, but eligible candidates can work remotely across India. - The future team aims to be a world-class, empowered engineering organization within a unified R&D group, focusing on helping customers move to the cloud while delivering value across Jira, Confluence, Trello, and Bitbucket. - In this role you’ll build and ship features daily in a highly scalable, cross-geo distributed environment, collaborate with engineers, architects, product managers, and designers, review code for readability, testing, reliability, security, and performance, and mentor teammates. - You will also ensure full visibility, error reporting, and monitoring of backend services and participate in Agile processes such as daily stand-ups, sprint planning, retrospectives, and demos.

Atlassian’s Search Platform aims to power world-class, trusted cross-product knowledge search across all product surfaces, and they’re seeking a product-minded Senior ML Systems Engineer with deep expertise in applied ML and production infrastructure. The role sits at the intersection of search, ML, and experimentation, collaborating with cross-functional teams to deliver ML-powered solutions that impact millions of customers. Responsibilities include building proof-of-concept systems into reliable, scalable services, developing feature engineering for offline training and online inference, and deploying ranking models to optimize user experience and business outcomes, along with creating tools for rapid experimentation. You will work with ML engineers, backend developers, and product teams to ship end-to-end innovations, optimize latency and resource efficiency for search workloads, and communicate complex technical concepts to stakeholders while contributing code reviews and documentation. The role also involves mentoring junior teammates and establishing best practices for model deployment, monitoring, evaluation, and maintaining a strong engineering culture.

Atlassian supports flexible work arrangements globally, but this role requires you to be located in India to coordinate with engineering teams in India and Australia and leadership in the United States. You will lead the TDP Insights and ADR engineering teams, accountable for people, strategy, execution, and operational outcomes. Atlassian's Trusted Data Platform provides secure, compliant, and scalable data capabilities across multiple clouds, with TDP Insights offering telemetry-based insights and ADR delivering common backup/restore, RPO/RTO evidence, and resiliency standards. The role involves building an inclusive, high-performing distributed team across India and Australia, establishing operating practices, and managing capacity and cross-team ownership. You will define the strategy and roadmap for TDP Insights and ADR, own reliability and customer trust, guide technical direction for telemetry, analytics, backup, and recovery, and partner across product, security, reliability, infrastructure, and FinOps while balancing cost efficiency.

The role is Principal Data Scientist at Atlassian, partnering with business leads to tackle high-impact analytics, strategy, and operations challenges and contribute foundationally across domains. You will collaborate with cross-functional partners, apply quantitative analysis, experimentation, and compelling data visualizations to develop strategies and solve business problems. You will develop hypotheses using multiple analytical methods and frameworks, test them, and identify opportunities to improve products and influence roadmaps with actionable insights. You will forecast and monitor key product metrics to measure success, quantify opportunities, track trends, and help shape product development and future plans. You will communicate insights through storytelling to leadership and stakeholders, and Atlassian offers flexible work options and global hiring where legal entities exist.

Atlassian supports flexible, distributed work, allowing employees to choose office, home, or hybrid arrangements and hiring in any country where the company has a legal entity. The company partners with 82% of the Fortune 500 and works with teams at IBM, Tesla, Dish, Lufthansa, and others, while the Account Management team aims to deepen relationships and realize value across Atlassian’s solutions for its largest enterprise customers. The role seeks a team player who can rapidly adapt to changing events, manage the complexity of large strategic accounts, balance multiple opportunities, and use discovery to identify opportunities for expansion while advocating for the customer and aligning with Atlassian’s strategy. Key responsibilities include accelerating growth through existing footprints with a top-down, solution-oriented approach, developing senior and executive relationships, managing high-value renewals and expansions, and partnering with Sales on account planning and market analysis. You will raise customer awareness of Atlassian’s product portfolio, stay informed about product updates, forecast accountability for your book, identify risks and mitigations, and coordinate with cross-functional partners to achieve mutually beneficial outcomes.

GitLab is an intelligent DevSecOps orchestration platform that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million users and many Fortune 100 companies. The company also embeds AI as a core productivity multiplier and expects all team members to incorporate AI into their daily workflows. The role of People Systems Engineer in the People Technology team involves designing, building, and maintaining automations and integrations that connect Workday, Greenhouse, Slack, and other tools from request through deployment. You will own features across Workato, Google Cloud, Claude, and internal tools, write clean automation code in Ruby (or similar languages), monitor integration health, and ship changes via GitLab CI/CD while following IT general controls and SOX standards, all while applying AI tools and MCP frameworks to accelerate development. Requirements include hands-on automation or integration experience, proficiency with Ruby or Python/JavaScript, experience with iPaaS, APIs, Git, and a forward-looking AI mindset; GitLab emphasizes flexible, remote-friendly work, offers benefits and equity, and maintains an inclusive equal-opportunity policy with location-based guidelines.

GitLab positions itself as an AI-enabled DevSecOps platform and is seeking a Benefits Analyst in Bangalore to support global benefits administration on the Global Benefits team. The role’s initial priorities include planning Bangalore-based benefits events, streamlining enrollment and onboarding, handling tier-1 benefit questions, and improving administrative and audit processes across time zones. Responsibilities cover day-to-day benefits administration (eligibility, enrollment, billing, reporting, audits), data reconciliation from multiple sources, vendor coordination for renewals and plan changes, hosting events, and collaborating with Payroll, Finance, People Operations, and People Technology, with plan decisions remaining with the Senior Benefits Analyst. Requirements include experience with multi-country benefits, exposure to HRIS or benefits platforms (Workday preferred), strong Excel/Sheets data analysis, clear communication, and the ability to work across time zones while being based in Bangalore and able to host events locally. GitLab highlights remote-friendly hiring, extensive employee benefits (flexible PTO, equity, parental leave), and a commitment to equal opportunity, along with location-based eligibility notes and a recruitment privacy policy.

Atlassian offers flexible work locations—office, home, or hybrid—and hires in any country with a legal entity, with an office in Bengaluru and remote work options across India. They are seeking a Principal Backend Software Engineer to deliver creative improvements for their engineering teams. The company aims to build a 100-year engineering organization with empowered teams, tooling, and infrastructure, focusing on AI and the cloud transition while delivering Jira, Confluence, Trello, and Bitbucket. The role involves tackling large, complex problems from design to launch, delivering cross-team solutions, planning major projects, and applying architectural standards to new initiatives. It also requires leading code reviews and documentation, handling high-risk bug fixes, setting review standards, partnering on company-wide initiatives, transferring knowledge across languages, and mentoring junior engineers.

Atlassian supports flexible work locations (office, home, or a mix) and hires in any country where it has a legal entity, giving employees more control over family and personal goals. In this role, you’ll define a clear territory vision, plan and report on funnel and status, resource needs, challenges, and successes, and collaborate with Account Executives, Marketing, Customer Success, and Product to drive satisfaction and retention. You’ll represent the Atlassian Service Collection at industry events and work closely with Atlassian partner management and a range of partners from large IT service providers to smaller professional services firms. On day one, you should have at least 10 years in business development with a proven track record in technology vendors, ITSM market experience, and experience working with Indian customers and local SI partners on RFPs/RFIs, plus comfort driving GTM campaigns in India. Fluency in English is required, and ITIL certification is a plus but not mandatory.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where the company has a legal entity. In this role, you’ll define and implement a clear territory vision and regularly communicate funnel/status, resource requirements, challenges, and successes. You’ll work with cross-functional teams (Account Executives, Marketing, Customer Success, and Product) to ensure customer satisfaction and retention. You’ll represent the Atlassian Service Collection at industry events and collaborate closely with Atlassian partner management and a range of partners from IT service providers to professional service firms. On day one, you should have at least 10 years of business development experience with a proven tech-vendor track record, ITSM market experience and familiarity with mainstream service management solutions, experience working with Indian customers and local SI partners on RFPs/RFIs, the ability to drive GTM campaigns with India-focused teams and channel partners, fluency in English, and ITIL certification as a plus but not mandatory.

Atlassian supports flexible, distributed work and conducts interviews virtually, and this role is fully remote but must be located in the IST timezone. As a Senior Engineering Manager for the Jira Platform, you'll shape platform capabilities, technical strategy, and engineering practices to make Jira the system of record and control plane for enterprise-scale human and agent teamwork, guided by AI Transformation, Enterprise Readiness, and Efficiency. API extensibility will address reactive gaps from migrations such as DC to Cloud, Forge, and rate limiting, as well as proactive structural gaps like Governance, Enterprise Readiness, and an agent-first Jira strategy. You will lead 2-3 Scrum teams (12-20 engineers total) as the front-line manager, mentor engineers, and drive architectural and engineering excellence. Expect to thrive in a challenging, ambiguity-filled environment with multiple global dependencies and diverse stakeholders within Atlassian’s distributed-first culture.

Atlassians can choose where they work—office, home, or a mix—giving them more control over supporting family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The role owns the roadmap and execution for cross-cloud platform and data tooling, balancing new capabilities against platform evolution. It involves leading, coaching, and growing a team of engineers—handling hiring, performance, career development, and building a strong on-call and incident culture in a system where correctness is non-negotiable. The position partners with product management, customer-facing teams, and other infrastructure teams to drive technical direction and deliver next-generation data platforms.

Atlassians can choose where they work—office, home, or a hybrid—and Atlassian can hire people in any country where it has a legal entity. The Analytics Platform is Atlassian’s AI-ready data backbone, enabling trusted analytics across cloud environments while simplifying the underlying architecture to keep data reliable, discoverable, and cost-effective at scale. By unifying a consistent data foundation, low-latency analytics, and governed access patterns, it helps both people and AI agents move from raw data to self-service insights faster and with greater confidence. It serves as the data platform foundation for AI-native experiences such as intelligent assistants, embedded analytics, faster time to first query, and future ML use cases, while preserving reliability, permissions, and metric integrity for enterprise-grade decision-making. As a Technical Program Manager on the Analytics Platform team, you will define the long-term technical strategy and roadmap, secure stakeholder buy-in, drive cross-organizational programs, translate business objectives into technical requirements, influence solution architecture, and manage the lifecycle and dependencies of these initiatives.

Atlassian supports flexible work locations and hires globally; their Analytics Platform serves as an AI-ready data backbone enabling trusted analytics across cloud environments with a unified data foundation, low-latency analytics, and governed access to support self-service insights and AI use cases, while preserving enterprise-grade reliability and permissions. As a Technical Program Manager on the Analytics Platform team reporting to the Head of TPM, you’ll define the product and program technical strategy, create a long-term vision and roadmap for your areas, and secure stakeholder buy-in while driving cross-organizational initiatives. You’ll apply deep domain expertise to translate business challenges into technical requirements, collaborate with stakeholders to develop comprehensive solutions, and influence solution architecture to meet emerging business needs. Your duties include analyzing objectives, customer needs, adoption inhibitors, and industry trends to define a long-term strategy and actionable programs—such as capacity planning, migrations, high availability, network architecture, performance and reliability improvements—and translating them into prioritized technical problems for engineers. You’ll manage the full lifecycle of these programs from initiation through budgeting and scheduling, handle complex dependencies across the company, and be accountable for delivering successful technical programs with a systematic, impact-focused approach.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. - As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions that drive real business outcomes. - You’ll lead the design, development, and deployment of AI/ML solutions and architect robust integrations using languages like Python and JavaScript, focusing on APIs, microservices, and enterprise-scale systems. - Your work will drive data-driven product direction, promote AI-augmented workflow automation, oversee end-to-end production deployment, and address AI risk, data privacy (GDPR), and regulatory compliance. - The role also involves mentoring junior engineers, communicating complex concepts to diverse stakeholders, and aligning technical efforts with business objectives to achieve measurable results in a high-visibility environment.

Zendesk is hiring a Observability & Monitoring Lead in Pune, India to mature its RunOps capability, instrument services end-to-end, and transform noise into actionable signals to improve reliability. The role involves designing and operating the telemetry stack (metrics, logs, traces, synthetics, RUM), establishing SLIs/SLOs, building dashboards and alerting as code, and leading incident management, automation, and ITSM/tool integrations, including onboarding new applications and guiding L1 SREs. Candidates should have 6+ years in Observability/SRE/Monitoring, hands-on experience with telemetry tools, distributed tracing, SLI/SLO/SLA concepts, Python, AWS, ITSM processes, and data querying, with nice-to-have skills in dependency mapping, synthetic/RUM, CMDB integration, and relevant certifications. The position is hybrid with on-site attendance required at a local office; applicants must be physically located in Maharashtra (and relatedly Karnataka/Pune per policy) and aligned to IST core hours, with occasional off-hours for major incidents or change windows. Zendesk emphasizes equal opportunity and inclusion, may use AI screening in recruiting, and offers accommodations for disabilities; the company commits to DEI and provides information on EEO rights and accommodation processes.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Senior Engineer role is to design, build, and operate Atlassian's foundational data platform that powers analytics across Jira, JSM, and Confluence, as well as products like Atlassian Analytics, the Teamwork Graph (TWG), and AI-native capabilities like Rovo. Responsibilities include end-to-end ownership of core data platform components across streaming ingestion (Flink) and MPP query/serving (StarRocks), from technical design to launch. The role emphasizes operational excellence in production—reliability, performance tuning, cost management, and data quality/observability—while tackling complex architecture challenges and driving standards. You will also lead code reviews and documentation, address high-risk bugs, collaborate with multiple teams, set review standards, and mentor junior engineers.

Atlassian supports flexible work options—office, remote, or a mix—and hires people in any country where the company has a legal entity to help staff balance family, personal goals, and other priorities. The Senior Product Manager will lead critical areas of IT Operations and Incident Management, identifying customer and business problems that make incidents difficult to detect, resolve, and learn from, and translating those insights into a focused product strategy and end-to-end execution for IT and Developer teams across the incident management journey, using a thoughtful mix of AI-powered and non-AI capabilities. You’ll define and execute strategy for high-impact areas within Incident Management, identify pain points through research and data, prioritize opportunities that improve incident outcomes and create value, balance AI investments with reliable non-AI features, and partner with Engineering, Design, Data Science, Research, Marketing, Sales, Support, and Customer Success while engaging directly with customers to validate problems and measure impact. You’ll help JSM and Service Collection grow by increasing customer value, adoption, engagement, retention, and expansion within IT Operations, delivering better incident outcomes, enabling stronger cross-functional collaboration, and applying AI where it meaningfully reduces effort while preserving transparency, control, and trust to support smarter operations and business growth. Requirements include 10+ years of experience building and launching successful B2B or SaaS products, strong customer empathy for Enterprise and SMB, comfort in technically complex spaces, practical understanding of AI-enabled product development, strong analytical and stakeholder-management skills with the ability to influence across teams and at senior levels, excellent communication, a bias toward action, strong product judgment, and the ability to make progress through ambiguity; success means delivering a clear, evidence-based strategy for Incident Management, trusted experiences during critical incidents, improved outcomes for IT and Developer teams, and sustainable growth for Service Collection.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity to support work-life balance and priorities. The Senior Product Manager will lead critical areas of IT Operations and Incident Management, translating customer and business problems into focused product strategy and execution for both IT and Developer teams. Responsibilities include defining strategy for incident management, identifying pain points through research and data, prioritizing opportunities, balancing AI with non-AI capabilities, partnering with engineering, design, data science, and other teams, and engaging with Enterprise and SMB customers to validate problems and measure impact, with a goal of growing JSM and Service Collection. Expected impact includes better incident outcomes, stronger cross-functional collaboration during high-pressure events, smarter operations that use AI where meaningful while preserving transparency, and business growth for the platform. Requirements include 10+ years of B2B/SaaS product leadership, strong customer empathy for Enterprise and SMB, comfort with technical spaces, practical AI understanding, strong analytical and communication skills, bias toward action, and the ability to operate in ambiguity, with success measured by delivering trusted incident experiences and sustainable growth for Service Collection.

Atlassian offers flexible work options and hires in any country where they have a legal entity, enabling employees to balance family and personal goals. The Senior Principal Forward Deployed Engineer (FDE) role places you at the forefront of applied AI, partnering with customers and cross-functional teams to deliver AI-powered solutions and influence business outcomes. You will code across the Atlassian product suite, lead the design, development, and deployment of AI/ML solutions using Rovo, and architect robust integrations with Python, JavaScript, and other enterprise-scale systems. You’ll drive product direction by working with customers, promote AI-augmented workflow automation, oversee end-to-end production deployments, and navigate risk, data privacy, and regulatory compliance. You’ll also mentor other FDEs and engineers, translate complex technical concepts for diverse stakeholders, and align technical solutions with clear business objectives.

At Atlassian, work options are flexible—office, home, or a combination—and the company hires people in any country where it has a legal entity. With over 250,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian aims to advance humanity through software that unlocks the potential of every team, and the team itself is described as value-driven, collaborative, and supportive. In this role, you will own a portfolio of enterprise and strategic customers, build executive relationships, and serve as a trusted advisor through onboarding, adoption, and value realization. You will guide customer journeys using predictive signals and standardized frameworks to identify milestones, adoption opportunities, and risks, delivering value at scale through webinars and curated outreach while maintaining knowledge of products and industry trends and mitigating churn risk. You will champion the Voice of the Customer, share insights to influence Atlassian’s products and services, maintain accurate records in Gainsight, adhere to engagement frameworks, and contribute to continuous improvement initiatives.

GitLab is the intelligent orchestration platform for DevSecOps trusted by over 50 million users and more than half of the Fortune 100, designed to boost developer productivity, operational efficiency, security, and digital transformation, with AI embedded in daily workflows and a culture that values every voice. The Engineering Manager role leads GitLab’s Software Supply Chain Security (SSCS) Add-On engineering team, shaping how the team works and delivering core capabilities such as Dependency Firewall, Build Provenance, Malicious Packages detection, and Artifact Signing for enterprise customers with strict security and compliance needs. You’ll drive engineering delivery to general availability milestones, align sequencing and scope with the Staff Backend Engineer and Product Manager, develop the team through hiring and career development, and monitor cycle time, defect rates, and test coverage to ensure high quality. You’ll also coordinate quarterly planning with SSCS stage leadership and Product, manage headcount pacing with Finance, and represent the Add-On team in cross-functional discussions while building credibility with engineers, product partners, and customer-facing stakeholders; requirements include 3+ years leading backend teams in security/DevOps, ability to hire and grow engineers, architecture experience with package registries, CI/CD security, and signing infrastructure, plus familiarity with SLSA and Sigstore and an asynchronous, documentation-driven work style. The SSCS Add-On team operates within GitLab’s Software Supply Chain Security stage as a distributed, remote team; GitLab offers comprehensive benefits and is an equal opportunity employer, welcoming applicants from diverse backgrounds, with some roles subject to location-based eligibility and a commitment to growth, equity, and inclusion.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever there is a legal entity. The Product Security team is looking for a Product Security Engineer to collaborate with development teams to strengthen security across the full software development lifecycle, provide technical guidance, promote automation, and review designs to ensure secure-by-default products. The role requires strong collaboration, the ability to read code, and on day one you should have security-focused experience, web application security expertise, coding in Java/Python/Go plus scripting, cloud security experience (AWS/GCP/Azure), and hands-on AI/LLM risk mitigation. Responsibilities include security assessments and threat modeling for cloud-native and SaaS products, secure design reviews, building and maintaining automation for security controls and detection, incident response participation, and clear stakeholder engagement to drive security adoption while fostering collaboration and continuous improvement. Desired extras include an interest in AI-assisted development safety, experience building agentic AI systems for automated threat detection/triage, published security contributions, speaking at industry events, and experience with compliance, privacy, IT, networking, or related functions.

Atlassian offers flexible work options—office, remote, or a mix—and hires people in any country where they have a legal entity to support personal goals and priorities. The Jira Service Management (JSM) ITSM Analytics group builds the reporting and analytics platform that turns JSM operational data into actionable insights for IT and service teams, a key differentiator in the ITSM market. The ITSM Analytics team owns JSM's end-to-end reporting surface, including Custom Metrics, JSM Insights (SLA-breach insight engine and GraphQL APIs), Operations Reports, Assets Reporting, and the JSM Summary Page, spanning frontend dashboards, metric authoring UIs, backend GraphQL APIs, data pipelines, and reporting data infrastructure. This is a high-ownership role shipping across EAP, Beta, and GA while investing in performance, scale, and data quality/observability. The role leads a charter-defining team building the analytics engine at the heart of Atlassian's ITSM strategy, growing a multi-pod team, setting technical direction for a large data domain, and delivering GA-ready outcomes to enterprise customers.

Atlassian offers flexible work options—office, remote, or a hybrid model—and hires people in any country where they have a legal entity. The AI & ML Platform Team builds and operates the infrastructure that underpins Atlassian’s AI, ML, and search capabilities, with a mission to democratise AI/ML for Atlassian’s teams, customers, and ecosystem. They provide foundational infrastructure such as platforms for running generative LLMs, GPU-accelerated model serving, data access and training infrastructure, and feature stores for production recommendations, working closely with product and search teams. The team is distributed across Australia, India, Singapore, and the US, sits within the Central AI organisation alongside Search & Conversational AI, and collaborates with leadership, technical program managers, stakeholders, and architects to shape the platform’s direction. The role emphasizes coaching and developing direct reports, contributing to engineering and operational practices, and seizing opportunities for thought leadership as the AI space evolves.

- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. - The AI & ML Platform Team builds and runs the infrastructure behind Atlassian’s AI, ML, and search capabilities, with a mission to democratize AI/ML for teams, customers, and the ecosystem by delivering user-friendly, reliable foundational tools. - The team owns infrastructure for running advanced generative LLMs, GPU-accelerated model serving, data access and training pipelines, and feature stores for production-grade personalized recommendations, collaborating closely with product and search teams to deliver Atlassian Intelligence features. - Team members are distributed across Australia, India, Singapore, and the US, operating within Central AI alongside Search & Conversational AI teams, and are guided by a leadership group that shapes direction and plans. - The role emphasizes building and coaching effective teams, developing individuals, contributing to engineering and operational practices, and offering thought leadership in a rapidly evolving AI landscape.

Atlassian offers flexible work options (office, from home, or hybrid) and hires in any country with a legal entity to support employees’ family and personal priorities. The Product Security team protects Atlassian’s products and is seeking a Product Security Engineer who collaborates with development teams to improve security across the entire software development lifecycle and lead security program enhancements. On day one, candidates should have security-focused experience, including application security for web apps, cloud security architecture, coding in Java, Python, or Go with scripting, and the ability to provide SME guidance to stakeholders and engineering teams. Responsibilities include security assessments and threat modelling for cloud-native/SaaS, secure design reviews, automation and detection of security controls, incident response participation, and stakeholder engagement to drive security adoption and continuous improvement. Desirable but not required are an interest in AI-assisted development safety, published security community contributions, industry presentations, and experience with compliance, privacy, IT, networking, or related functions.

GitLab is an AI-powered intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million registered users and significant Fortune 100 adoption. The role is based in the APJ region and is an early-career Territory Operations position designed to teach territory carving and account routing in Salesforce, with structured onboarding, a ramp plan, and close support from the team; prior territory operations experience is not required, only curiosity, data care, and clear communication. Responsibilities include supporting cross-functional annual planning for territory carving and deployment in Salesforce for APJ, maintaining runbooks and onboarding materials, answering routing questions, delivering recurring territory reporting and ad hoc analyses, partnering with APJ Field Sales, Sales Ops, and Revenue Strategy, assisting automation improvements, and ensuring data hygiene using tools like RingLead and Openprise, while documenting questions and gaps. Requirements include 1–2 years in operations, analytics, business support, or CRM-adjacent roles, APJ overlap, familiarity with Salesforce, strong spreadsheet skills, attention to detail, concise written communication across time zones, and a collaborative mindset, with nice-to-have items such as experience with APJ stakeholders, data enrichment tools, SQL/Tableau, and Salesforce Administrator certification or coursework. GitLab offers remote, globally accessible roles with benefits like flexible PTO, equity, a Growth and Development Fund, parental leave, and explicit equal opportunity and anti-discrimination commitments, plus a recruitment privacy policy and accommodations; candidates are encouraged to apply even if they don’t meet every criterion, and location-based eligibility may apply.

The Senior Demo Platform Architect will own the development, maintenance, and continuous improvement of shared demo environments and reusable customer service use cases, leveraging Zendesk, Amazon Connect, and AWS. Daily responsibilities include optimizing demo environments for reliability, scalability, and security; designing and building new demo use cases that showcase contact center, CX, AI, automation, analytics, and integrations; supporting opportunity-specific configurations for presales; tracking product releases and incorporating new capabilities; driving automation, standardization, and governance. The role also requires producing technical documentation and collateral, engaging with vendors and internal stakeholders, participating in customer demonstrations and PoCs as needed, and ensuring governance, data management, cost control, and platform reliability. Qualifications include 8–10 years in solution/platform engineering or related fields, at least 5 years in contact center technologies (Amazon Connect and CRM/CX such as Zendesk), strong experience with AWS services (Lambda, Bedrock/Lex, IAM, DynamoDB, S3, API Gateway, CloudWatch), proficiency in Python and/or NodeJS, and demonstrated demo development; professional certifications like Zendesk and AWS Solutions Architect are preferred. Please note that Zendesk can hire only candidates physically located in Karnataka or Maharashtra; the company offers hybrid work, is an equal opportunity employer committed to diversity and inclusion, and may use AI or automated decision systems to screen applications.

Jira Service Management was recognized as a Leader in the Forrester Wave, and Atlassian aims to advance JSM as the service management tool for all teams. This senior product designer role requires excellence in visual design, interaction design, information architecture, and systems thinking, and involves shaping AI-first service experiences that provide context, control, and confidence in critical moments. Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. You will own end-to-end experiences across all design phases, from problem definition and research to prototyping and UI implementation, and you’ll consider the full AI-first journey, including how people understand, guide, review, and recover from system behavior, impacting over 1 million users. You’ll collaborate cross-functionally with engineers, product managers, marketing experts, and analysts; tackle complex problems with substantial ownership, help define AI-assisted end-to-end flows, and contribute to a user-centered, experience-led culture that aspires to delight customers and inspire a diverse design team.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a hybrid setup, and they hire in any country where they have a legal entity. A healthy developer ecosystem is key to Atlassian's long-term success, with happy customers expanding the product family to meet millions of custom use cases. The Atlassian Ecosystem team creates opportunities for thousands of developers—from champions who tailor products for teams’ needs to SaaS companies integrating with Atlassian and marketplace partners building significant businesses on Atlassian. As a Product Manager on Forge, you would evolve the extensibility platform to make it easier to extend and integrate the Atlassian Cloud, including onboarding, guides, and app management. You’d partner with Jira, Confluence, Bitbucket, Loom, and Trello to support diverse cloud use cases, aiming to impact millions of users and thousands of partners, and it’s a plus (though not required) to have experience shipping developer tools and solving onboarding challenges.

Atlassian offers flexible work options and hires globally wherever it has a legal entity. They are seeking a Product Lead to own the strategy, delivery, and operating model for the Customer Managed Keys (CMK) and encryption platform portfolio, a high-impact area at the intersection of enterprise trust, platform capability, regulatory readiness, and customer value. The role will define how encryption capabilities scale across Atlassian Cloud, clarify product and platform scope, and drive outcomes across CMK, the encryption platform, bring-your-own-key patterns, and adjacent encryption services. The position requires owning the product vision and roadmap, aligning scope with architecture and commercial priorities, and partnering with engineering, security, legal, compliance, GTM, and customer teams to ensure durability, usability, and economic soundness. The team scope includes CMK strategy/roadmap/lifecycle, encryption platform capabilities used across Atlassian Cloud, BYOK/external key management patterns, encryption standards and architecture, and enterprise trust requirements, with an emphasis on balancing customer demand, risk reduction, platform leverage, and revenue influence while maintaining long-term portfolio coherence.

The role is Principal Software Engineer on the Data Platform Team at Atlassian, focusing on building a world-class data platform to empower business decisions. You will collaborate with analytics teams, data engineers, and data scientists, identifying gaps and feeding findings back to build capabilities. Atlassian offers flexible work location and hires globally where legal entities exist, building analytical data platforms for Engineering and Data Engineering to derive insights. Key responsibilities include owning long-term architecture and direction for core platform capabilities, ensuring reliability, cost efficiency, and adoption, plus building foundational components across ingestion, transformation, orchestration, compute, and consumption. You will establish cross-layer contracts, tenant isolation, and SLOs for multi-tenant scalability, lead cross-team initiatives and architecture reviews, mentor senior engineers, and stay hands-on with the toughest problems.

Atlassian is hiring a Principal Software Engineer to join the Data Platform Team to build a world-class data platform that drives crucial business decisions, working with analytics teams, data engineers, and data scientists to identify gaps and implement solutions. The role offers flexible work options—office, home, or hybrid—and Atlassian can hire people in any country where it has a legal entity. The data platform serves both Engineering and Data Engineering to help generate valuable insights from data. You will own the long-term architecture and technical direction for core platform capabilities, design and build foundational components across ingestion, transformation, orchestration, compute, and consumption, and drive reliability, cost efficiency, and adoption. You will lead cross-team initiatives, establish multi-tenant standards with cross-layer contracts, tenant isolation, and SLOs, mentor senior engineers, influence platform strategy, and stay hands-on with the toughest problems.

Atlassian offers flexible work location options (office, home, or hybrid) and hires in every country where it has a legal entity. The Analytics Platform powers data experiences across Atlassian products, helping product teams avoid reinventing charting, dashboards, and data interaction patterns, by providing a shared canvas, components, APIs, and a developer platform that turn governed data into customer value. As a Senior Principal Engineer, you will set the technical direction for AP and ensure the journey from data to insight is fast, reliable, secure, and coherent. You will define a multi-year strategy for a cross-product analytics platform, evolve core capabilities (charting libraries, dashboard canvas/editing, global filters, templates, permissions, data interaction patterns, and embedding APIs), establish a durable developer-platform model, partner with data, product, design, and AI teams, and lead architectural decisions across frontend performance, query experience, data contracts, accessibility, and multi-product extensibility, while creating migration paths and maintaining trust. You will influence architecture across several teams, mentor senior technical leaders, and raise the engineering bar across AVP, balancing global platform consistency with product-specific flexibility.

Atlassian allows flexible work arrangements and hires in any country where it has a legal entity. The Analytics Platform (AP) powers data experiences across Atlassian products, enabling teams to build trusted, intuitive analytics without reinventing core infrastructure. As a Senior Principal Engineer, you will set the long-term technical strategy for AP and ensure the data-to-insight journey is fast, reliable, secure, and coherent. You will define the multi-year strategy, evolve core capabilities (charting libraries, dashboards, filters, templates, permissions, embedding APIs), and establish a durable developer-platform model to accelerate integration while accommodating domain-specific data needs. You will lead architectural decisions across frontend performance, query experience, data contracts, accessibility, and multi-product extensibility, simplify fragmented reporting, navigate trade-offs between global consistency and flexibility, and mentor other senior engineers to raise the engineering bar.

Atlassian offers flexible work options and hires globally where they have a legal entity, giving employees control over work-life balance. The Principal Enterprise Delivery Manager leads large, complex cloud migrations for Atlassian’s top customers, serving as a strategic advisor and technical consultant to senior decision-makers. The role blends business acumen with technical fluency and requires collaboration with cross-functional teams (Sales, Solutions, Support, Product Management, Channel Partners, and Engineering) to guide architectural decisions, risk mitigation, and adoption planning. Core responsibilities include end-to-end migration strategy, risk management, technical architecture around APIs and automation, trusted advisory, delivery governance, accountability, stakeholder communications, escalation management, and team leadership. The position emphasizes a data-driven, consultative mindset, staying informed on industry trends, and proposing innovative cloud and AI adoption solutions to drive successful migrations.

At Atlassian, employees can work from the office, home, or a mix, giving flexibility to support personal goals, and the company hires in any country with a legal entity. The Principal Enterprise Delivery Manager leads large, complex cloud migrations as a strategic advisor and technical consultant to senior customer decision-makers. The role requires business and technical fluency and collaboration with cross-functional teams to navigate architecture, risk, guardrails, and adoption planning. Responsibilities span end-to-end migration strategy, risk management, technical architecture, trusted advisor duties, delivery governance, accountability, stakeholder communications, escalation handling, team leadership, industry insight, and proposing innovative solutions. Ideal candidates have backgrounds in delivery management, DevOps, QA/testing, or engineering and proven expertise in shaping customer cloud strategies and enabling AI-powered cloud adoption.

Atlassian offers flexible work options—office, home, or a mix—and hires globally in any country where it has a legal entity. The Commerce Platform Team is a foundational group that powers how products are packaged, priced, billed, and managed, including quoting, billing, subscription management, and payment orchestration across products and customer segments. In the Principal Technical Program Manager role, you will lead high-visibility programs in partnership with Product, Engineering, Finance, and Go-To-Market to build durable, scalable commerce capabilities, define multi-year roadmaps, translate business strategy into execution, and govern flagship programs with cross-functional alignment. Your impact includes enabling a scalable business backbone, streamlining the customer and operations experience, embedding automated controls for financial integrity, and fostering high-trust delivery across organizations to accelerate monetization initiatives. We’re looking for domain knowledge in commerce/quote-to-cash, platform- and product-minded leadership, cross-functional influence, comfort navigating ambiguity, and strong strategic problem-solving skills; success means delivering a reliable, scalable commerce platform with unified stakeholders, accurate billing, and efficient monetization across the customer lifecycle.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees’ priorities. The Commerce Platform Team is a foundational organization that powers how products are packaged, priced, billed, and managed across the ecosystem, underpinning quoting, billing, subscription management, and payment orchestration for all Atlassian products and customer segments. As a Principal Technical Program Manager, you will lead high-visibility programs in close partnership with Product, Engineering, Finance, and Go-To-Market to build durable, scalable capabilities for the future. You will drive platform strategy and roadmaps, translate business strategy into execution by aligning enterprise models and compliance into milestones, lead flagship programs (billing modernization, quote-to-cash improvements, migrations, financial controls), drive cross-functional alignment, deliver with governance and risk management, and mentor TPM peers. Success means delivering a scalable commerce platform with flexible monetization, unifying cross-functional stakeholders, and ensuring high accuracy and operational efficiency across the customer lifecycle, requiring domain knowledge in commerce/CPQ/billing, platform/product-minded leadership, cross-functional influence, the ability to navigate ambiguity, and strong strategic and operational rigor.

GitLab markets itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, efficiency, security, and digital transformation, with over 50 million users and Fortune 100 customers, and it treats AI as a core productivity multiplier within a high-performance, inclusive culture. The role described is Associate Renewals Manager, an individual-contributor position reporting to the Manager of Renewals, focused on end-to-end renewal execution and building skills for more complex accounts rather than strategic decision-making. Responsibilities include managing an assigned renewals portfolio, conducting consultative conversations with customers, identifying expansion opportunities, preparing renewal quotes and related documents, analyzing renewal terms, and collaborating with Sales, Customer Success, and Finance while maintaining CRM records. Candidates should be able to perform basic renewal tasks independently, have exposure to more advanced scenarios, align with GitLab's remote-work culture and values, possess strong communication and organizational skills, and be based in India with availability for ANZ/Asia time zones. GitLab provides an extensive benefits package (including equity, PTO, growth funds, parental leave) and emphasizes equal opportunity, diversity, and accommodations, noting global hiring with location-based eligibility and a commitment to non-discrimination.

Zendesk is seeking a Staff Cloud Developer with strong backend and frontend expertise to build scalable AWS-based cloud applications, focusing on data engineering, API integrations, and identity workflows using serverless technologies, with Python, JavaScript/Node.js, React, and data pipelines. Responsibilities include developing and deploying Lambda-backed serverless data workflows, building RESTful and GraphQL APIs with API Gateway, customizing Cognito with Lambda triggers for authentication and MFA, creating responsive React frontends, and designing scalable data pipelines via external APIs, webhooks, and event streams, plus IaC with Terraform/CloudFormation and CI/CD automation, while ensuring security and auditability and integrating Amazon Connect for customer engagement. Qualifications: 8+ years of development experience with at least 3 years in AWS serverless and data engineering; strong Python backend; solid JavaScript expertise (Node.js and React); hands-on with AWS services including API Gateway, Lambda, Cognito, DynamoDB, RDS, SQS, EventBridge, and S3; experience with Cognito customization, IaC, CI/CD, and cloud security best practices. Preferred: experience integrating with Amazon Connect and Zendesk APIs, familiarity with Docker/ECS/EKS, relevant AWS certifications, and Agile/DevOps culture; nice-to-have AI/ML tools experience using SageMaker, Comprehend, or Lex. Location: candidates must be located in Karnataka or Maharashtra, India, with a hybrid work model requiring some in-office presence; Zendesk notes AI or automated decision systems may screen applicants, and the company is an equal opportunity employer providing accommodations for disabilities and encouraging diversity.

GitLab is the intelligent orchestration platform for DevSecOps that increases developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI treated as a core productivity multiplier. The Staff Backend Engineer role provides technical leadership across teams, drives large cross-cutting backend initiatives, advances the modular architecture strategy, and defines standards that let teams ship faster without compromising quality, security, reliability, or operability. You’ll lead cross-cutting initiatives, own architecture strategy, define standards for APIs, contracts, compatibility, testing, security, performance, observability, and production readiness, establish shared patterns, and participate in on-call and incident response to drive improvements. You’ll influence and partner across organizations, mentor engineers, grow the team’s technical capability, and lead AI adoption with guardrails for quality, security, privacy, and operational reliability; you’ll also guide Go services, Kubernetes practices, and Rust adoption where they solve real problems. GitLab supports global remote work with flexible benefits, equity, and growth opportunities, and emphasizes an inclusive, equal-opportunity workplace; applicants from diverse backgrounds are encouraged even if they don’t meet every qualification, with accommodations available.

GitLab is an intelligent orchestration platform for DevSecOps with 50M+ users and Fortune 100 trust, and it treats AI as a core productivity multiplier within a high-performance, inclusive culture. The role is Staff Backend Engineer on the greenfield Fulfillment Workflow Monitoring (Catch All) team in Observability, Monitoring, and Integrations, part of the Monetization group, building telemetry, detection, and reconciliation tooling to identify billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they affect revenue or the customer experience. You’ll design, build, and operate observability across the Monetization stack, implement automated anomaly detection, develop reconciliation and data integrity checks, define and track service level objectives and indicators, participate in incident response, and explore AI/ML techniques to accelerate resolution. Requirements include professional Ruby on Rails experience (e.g., building and operating CustomersDot), site reliability/observability background, experience setting technical direction, building anomaly detection or monitoring tooling, familiarity with Prometheus, Grafana, and OpenTelemetry; exposure to ClickHouse and change data capture/event-streaming pipelines like NATS JetStream; Python for data work or experience with Zuora/Salesforce is a plus. The team is remote and cross-functional within GitLab's Monetization organization, with a strong emphasis on AI/ML to improve monetization infrastructure, and GitLab provides benefits, an equal-opportunity policy, location-based eligibility considerations, and a recruitment privacy policy.

GitLab is an AI-powered DevSecOps platform used by over 50 million registered users and more than half of the Fortune 100, embedding AI as a core productivity multiplier to accelerate secure software delivery. The Staff Frontend Engineer role on the Core DevOps team provides technical leadership across multiple teams, solving complex frontend problems, delivering large features with minimal guidance, and shaping product experiences and frontend architecture—including agentic AI in engineering workflows. Responsibilities include leading the technical design and delivery of large frontend initiatives, driving platform, design system, and shared architecture strategy for long-term scalability, modernizing monoliths toward modular, reusable systems, and establishing versioning, testing, deployment, and rollback practices, plus mentoring engineers. Requirements include a sustained record of technical leadership, deep frontend architecture experience, experience scaling or governing a design system or shared components, modular frontend architecture, and the ability to align stakeholders via clear written proposals; familiarity with frontend technologies like Vue, React, Angular, TypeScript, or JavaScript is helpful but not required. The role is remote worldwide with flexible hiring guidelines, offering benefits, equity, and growth opportunities, and GitLab maintains an equal-opportunity and disability-inclusive policy with accommodations available; applicants from underrepresented groups are encouraged to apply even if they do not meet every qualification.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million users and more than half of the Fortune 100, with AI positioned as a core productivity multiplier across the company. The Staff Backend Engineer role provides technical leadership across multiple teams, driving modular architecture, platform roadmaps, and standards to enable fast, secure, and reliable software delivery. Responsibilities include leading cross-cutting backend initiatives, modernizing monoliths toward modular systems, defining APIs and data ownership, establishing patterns and production-readiness practices, owning on-call and incident response, and guiding AI adoption with guardrails. Desired qualifications include sustained cross-team technical leadership, deep backend and production architecture experience, experience modularizing production systems, the ability to influence without formal authority, strong product judgment, mentorship, and experience with AI-assisted workflows, plus hands-on expertise in Go, Kubernetes, Rust, Ruby, PostgreSQL, and security-focused engineering. GitLab offers remote-first roles globally with flexible PTO, equity and growth programs, parental leave, and an inclusive, merit-based culture, and encourages applicants from diverse backgrounds even if they don’t meet every listed requirement, with location-based eligibility and recruitment privacy details provided.

GitLab is an intelligent DevSecOps orchestration platform that helps organizations boost developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, trusted by more than 50 million users and over half of the Fortune 100. The company emphasizes AI as a core productivity multiplier, fosters a high-performance, inclusive culture, and supports continuous knowledge exchange to help team members reach their potential. The Staff Backend Engineer - Database Change Management role will replace GitLab's sequential migration system with a dependency-graph model to enable faster, safer upgrades for GitLab.com and self-managed customers, including building a migration validation and test framework and mentoring others. The role requires deep Ruby on Rails or equivalent experience, production PostgreSQL expertise, a proven track record delivering from design to adoption, strong asynchronous communication, and the ability to lead architecture decisions for an India-based engineering group while collaborating across regions. GitLab offers remote worldwide hiring with flexible benefits, growth opportunities, and is an equal opportunity employer that encourages applicants from diverse backgrounds to apply even if they don’t meet every qualification.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million users and more than half of the Fortune 100. It treats AI as a core productivity multiplier and expects all team members to incorporate AI into daily workflows, reflecting a high-performance, inclusive culture where every voice is valued. The role of Support Engineer sits at the intersection of Support and Engineering, helping customers solve complex challenges while running GitLab in diverse environments and digging into Linux systems, logs, and the Rails codebase to troubleshoot and contribute fixes. You’ll also improve documentation, refine support processes, and collaborate across Product, Development, Infrastructure, Customer Success, and Sales to shape roadmaps, with the first year building deep expertise across GitLab implementations for self-hosted and GitLab.com SaaS. We offer flexible benefits for full-time employees, including remote global teams, equity, growth funds, parental leave, and a strong commitment to equal opportunity and inclusive hiring, with location-based eligibility and recruitment privacy policies in place.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI integrated as a core productivity multiplier. The Senior Solutions Architect role on GitLab's India team is a trusted advisor to prospects, customers, and partners in India's Southern Region, helping them see how GitLab's AI-powered platform meets technical and business goals across the software development lifecycle, with emphasis on GCCs, Digital Native organizations, and startups. Responsibilities include leading technical discovery and demonstrations, owning the technical evaluation process (designs, proofs of concept/value, workshops, and value stream assessments), collaborating with Account Executives and regional sales teams, supporting regional partner Professional Services, and representing GitLab at events to build trusted relationships and guide customer transformation. Requirements include experience guiding Commercial and Enterprise customers through solution design and evaluation in presales or consulting, knowledge of end-to-end software development lifecycle and modern DevSecOps practices, hands-on experience with GitLab or similar tools and cloud concepts, and the ability to lead PoCs, tenders, audits, and value assessments along with clear technical communication and stakeholder relationship skills. The Solutions Architect team is part of GitLab's Sales organization focusing on India’s Southern Region; GitLab supports full-time employees with benefits (health, finances, PTO, equity, parental leave), remote-friendly roles with location-based eligibility, and a strong equal-opportunity policy plus recruitment privacy and accommodation considerations.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million registered users and trusted by more than half of the Fortune 100, with a culture that embraces AI as a core productivity multiplier. The Observability, Monitoring, and Integrations team in Monetization is building a greenfield Fulfillment Workflow Monitoring (Catch All) team to design, implement, and operate telemetry, detection, and reconciliation tooling across CustomersDot, Salesforce, and Zuora to prevent revenue- or customer-experience-impacting anomalies. You’ll design and operate metrics, logs, and traces with Prometheus and Grafana, implement automated anomaly detection, define SLOs/SLIs, write runbooks, and use AI/ML to predict and accelerate issue resolution, all while collaborating with Product, Finance, Support, and other partners. Requirements include professional experience with Ruby on Rails, a background in site reliability or observability, familiarity with Prometheus, Grafana, and OpenTelemetry, experience with data stores like ClickHouse and event pipelines, and comfort owning a project end-to-end; Python, Zuora, or Salesforce experience is a plus. The role is remote, reports to the Engineering Manager, and GitLab emphasizes equal opportunity, with comprehensive benefits and global hiring guidelines, while privacy and location eligibility details are provided.

GitLab presents itself as the intelligent orchestration platform for DevSecOps that boosts developer productivity, efficiency, and security, with AI integrated as a core productivity multiplier and over 50 million users, including more than half of the Fortune 100. The company emphasizes a high-performance, values-driven culture focused on continuous knowledge exchange, innovation, and making every voice valued while solving complex problems and co-creating the future of software development. The role is Senior Release Engineer within the Enterprise Technology & AI team, tasked with designing, standardizing, and operating reliable enterprise delivery and establishing scalable CI/CD practices for platforms like Salesforce and Zuora to enable safe, fast releases with clear governance. Responsibilities include building and maintaining GitLab CI/CD pipelines, developing reusable Python automation, using AI-assisted tools daily for pipeline development and troubleshooting, defining environment promotion strategies, instituting quality gates and audit trails, and collaborating with security, compliance, and operations teams. Requirements include a Bachelor’s in CS/IS or equivalent, 7+ years of release engineering/DevOps experience with enterprise SaaS, strong CI/CD expertise, Python scripting, mandatory use of AI-assisted tools like Claude, and excellent communication, with GitLab offering remote worldwide roles, comprehensive benefits, and a strict equal opportunity/EEO policy.

GitLab is an intelligent DevSecOps orchestration platform that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, with over 50 million users and more than half of the Fortune 100 trusting GitLab to ship better, more secure software faster. The company embeds AI as a core productivity multiplier in its culture, encouraging all team members to use AI in daily workflows to drive efficiency, innovation, and impact, while fostering a high-performance, inclusive environment where voices are valued. The Senior Frontend Engineer role involves designing and shipping moderately sized frontend features with minimal guidance, improving quality and performance, mentoring others, and shaping frontend architecture across product, design, backend, and frontend teams. Requirements include experience with frontend architecture, modular frontend boundaries, and delivering maintainable, accessible experiences; strong written communication and remote/asynchronous collaboration; plus practical experience integrating AI into workflows; helpful but not required: experience with Vue, React, Angular, TypeScript/JavaScript, and related technologies. GitLab supports remote-first, worldwide hiring with benefits such as flexible PTO, equity and growth programs, parental leave, and an equal opportunity and accommodation policy, along with a Recruitment Privacy Policy and encouragement for applicants from underrepresented groups to apply even if they don’t meet every qualification.

GitLab presents itself as an intelligent DevSecOps orchestration platform used by over 50 million users and more than half of the Fortune 100, emphasizing AI as a core productivity multiplier and a high-performance, inclusive culture. The Senior Engineering Manager, Continuous Deployment will lead a globally distributed team focused on Continuous Deployment within GitLab’s AI-powered platform, hiring engineers, shaping technical direction, and delivering a reliable deployment experience aligned with customer needs. Responsibilities include building the team, setting quality expectations for reliable, secure, and maintainable delivery, partnering with product and cross-functional teams on roadmaps, promoting AI-enabled workflows, and participating in incident management and ongoing coaching. Requirements include experience managing engineering teams, working with distributed systems and durable workflow execution, release orchestration or CD at scale, Kubernetes/GitOps familiarity, policy-based governance, and strong communication in a remote environment. GitLab offers all-remote, handbook-first work with benefits such as flexible PTO, equity, growth and development funds, parental leave, and an emphasis on merit-based, inclusive hiring with location-based eligibility considerations and privacy protections.

GitLab is an intelligent DevSecOps orchestration platform trusted by 50 million+ users and many Fortune 100 companies, emphasizing AI as a productivity multiplier within a high-performance, inclusive culture. The Senior Backend Engineer will design, implement, and evolve backend capabilities, influence technical and product direction, and work across product, frontend, infrastructure, data, and security with sound architectural trade-offs. You’ll love the role for its impact on a global platform used by millions, the opportunity to shape technical standards, and the chance to integrate agentic AI into production engineering in a remote, autonomous environment. Responsibilities include driving technical direction, raising the bar on quality, mentoring engineers, diagnosing performance issues, participating in incident response, and applying AI in production; candidates should have deep backend expertise, adaptability, architectural judgment, and experience with agentic AI, plus helpful experience in distributed systems, containers, and databases. GitLab offers benefits for health and finances, equity, growth opportunities, parental leave, global remote roles, and a commitment to equal opportunity and non-discrimination, along with a Recruitment Privacy Policy, inviting applicants to apply even if they don’t meet every qualification.

GitLab is an AI-enabled all-remote DevSecOps platform that helps organizations boost developer productivity, security, and digital transformation, with over 50 million users and many Fortune 100 companies relying on it. The company promotes a high-performance culture where AI is a core productivity multiplier and every voice is valued. The role is Technical Program Manager on GitLab’s all-remote R&D PMO, responsible for end-to-end programs advancing the AI-powered DevSecOps strategy, such as the GitLab Duo Agent Platform, data-heavy platform initiatives, infra modernization, and security/compliance efforts. Responsibilities include leading cross-functional programs from scope to launch, translating strategy into actionable roadmaps, coordinating distributed teams with asynchronous communication, and proactively managing risks while communicating with executives and stakeholders. The team emphasizes collaboration and inclusion, welcomes diverse backgrounds, outlines global hiring considerations and remote eligibility, and offers comprehensive benefits; applicants are encouraged to apply even if they don’t meet every criterion.

GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, and security/compliance while accelerating digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI as a core productivity multiplier and a culture that values every voice. The Technical Program Manager (TPM) in GitLab’s R&D leads cross-functional initiatives across multiple product stages and engineering teams, turning strategic priorities into clear plans in an all-remote, asynchronous environment. In the first year, the TPM independently runs a portfolio from scoping through delivery and retrospectives, owning 1–3 strategic programs, aligning goals, enabling end-to-end planning, driving asynchronous collaboration, managing risks, facilitating decisions, and tracking program health with metrics. Candidate requirements include experience in technical/program management or related roles, understanding of the SDLC and Agile, ability to coordinate across teams, strong written communication for remote work, independence, comfort with ambiguity, and familiarity with DevOps/CI/CD, with a willingness to learn. The role sits in a small, handbook-first TPM team within R&D that focuses on clarity and predictable delivery, and GitLab offers flexible benefits, growth opportunities, and an affirmative, inclusive remote-work policy with location-based considerations.

GitLab is an intelligent DevSecOps orchestration platform used by more than 50 million registered users and trusted by over half of the Fortune 100, with AI embedded as a core productivity multiplier across the company. The Support Engineer role sits at the intersection of Support and Engineering, embedded in the Engineering department to help customers run GitLab in self-managed or GitLab.com environments, troubleshoot edge cases, and contribute fixes in code, documentation, and support processes. In your first year you’ll build deep expertise across a range of implementations, keep customers productive on both self-managed and SaaS, and help create tools and content that improve support efficiency. You’ll resolve complex issues through Zendesk tickets, merge requests, email, and video calls; investigate with Linux systems and the GitLab codebase; write clear documentation; pair with teammates; participate in on-call rotations; and help shape product goals and roadmaps. The team is globally distributed and remote, with flexible work and a strong commitment to inclusion and equal opportunity, offering benefits such as flexible PTO, equity, growth funds, parental leave, and accommodations as needed.

GitLab is an intelligent DevSecOps orchestration platform that helps organizations increase developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, trusted by over 50 million users and more than half of the Fortune 100. The company embeds AI as a core productivity multiplier and expects all team members to incorporate AI into their daily workflows to drive efficiency, innovation, and impact, within a high-performance culture where every voice is valued. The Intermediate Backend Engineer role involves taking backend features from problem clarification through delivery and production follow-up, collaborating with Product Management, Frontend, Infrastructure, and Security to deliver reliable, secure backend code in Ruby/Rails, Go, or other modern languages. Responsibilities include designing and shipping features, building APIs and services, writing automated tests, maintaining security and observability, solving production issues, and leveraging AI productively while validating its outputs. Requirements include strong backend fundamentals, adaptability to multiple languages, feature ownership, sound judgment on security, reliability, and performance, clear written communication, AI tooling fluency, and beneficial experience with Go, Docker/Kubernetes, PostgreSQL, and observability, with GitLab offering remote-friendly benefits, equity, growth opportunities, and a commitment to equal opportunity and accommodations.

GitLab is an intelligent orchestration platform for DevSecOps that uses AI as a core productivity multiplier, trusted by more than 50 million registered users and over 50% of the Fortune 100, with a high-performance, inclusive culture. The role of Manager, Engineering, Nonlinear Productivity (Friction Elimination & Solutions) is to break the linear relationship between headcount and engineering output by identifying friction in the software development lifecycle and code-generation workflows and developing durable, potentially productizable internal fixes. You’ll survey workflows, evaluate build/buy/adapt options including AI tooling, stand up prototypes, hire or lead a small team, drive internal adoption, build a business case for productizing fixes, document learnings, and report impact on key metrics. Required qualifications include the ability to use GitLab, a track record shipping technical fixes for developer productivity and CI/CD, comfort with ambiguity, people-management experience, technical depth for hands-on prototyping, and product judgment, with familiarity with agentic/AI-assisted tooling; experience moving internal tools toward external products is advantageous. The position is with the Nonlinear Productivity team, offers remote, global hiring with location guidelines, and emphasizes comprehensive benefits and equal opportunity policies.

GitLab presents itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, reduces risk, and accelerates digital transformation, with AI embedded in daily workflows and trust from millions of users and many Fortune 100 companies. The role, Manager, Engineering, Git & Gitaly Operations, leads the team responsible for the Git and Gitaly infrastructure layer across Self-Managed, GitLab Dedicated, and SaaS, which are core to the platform. Key duties include building and leading a deep-expertise team, owning production reliability for Git/Gitaly, driving incident management and postmortems, designing cross-model service architectures, and maintaining a cloud-agnostic approach with an elastic storage/compute strategy for Git data. Requirements highlight strong Git internals knowledge, distributed systems fundamentals, experience running production infrastructure across multiple deployment models, and people management, with experience in Gitaly, libgit2, or similar being advantageous. The posting also emphasizes GitLab’s culture, remote-friendly hiring, comprehensive benefits, and a firm commitment to equal opportunity and non-discrimination, along with privacy and location guidelines.

GitLab is the intelligent orchestration platform for DevSecOps trusted by more than 50 million users and over half of the Fortune 100, aiming to boost developer productivity, operational efficiency, security, and digital transformation, with AI as a core productivity multiplier and a culture that values every voice. The role is a technical engineering manager to lead a team building and operating large-scale distributed systems, focusing on high-quality, fast delivery and ensuring 3+ 9s availability of dedicated infrastructure with security and scalable multi-tenant support, while enabling self-service production for feature implementers. Responsibilities include providing clear direction and feedback, ruthlessly automating toil, enforcing DevOps ownership, leading incident management, driving data-driven prioritization and risk management, and using AI to communicate concepts and drive stakeholder decisions. Qualifications include a proven track record owning large-scale distributed services with the depth to guide architecture and strategy, experience achieving and maintaining 99.99% SLOs, leveraging AI tooling to boost productivity, building high-performing, accountable remote teams, and Leading distributed teams without a dedicated TPM; the team focus is the Enterprise Platform and its Dedicated single-tenant SaaS offering. GitLab offers flexible benefits, remote worldwide roles with location-based eligibility, a strong equal opportunity policy and recruitment privacy practices, and invites applicants who may not meet every qualification to apply.

GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and trusted by over half of the Fortune 100, with AI treated as a core productivity multiplier. The company emphasizes a high-performance, values-driven culture that prioritizes continuous knowledge exchange, career growth, innovation, and inclusion of diverse voices. The Engineering Manager, Production Engineering - Observability role leads a globally distributed team responsible for metrics, logging, alerting, and capacity planning platforms used to monitor GitLab.com and GitLab Dedicated, with an initial focus on Prometheus-based metrics pipelines, log ingestion/retention, SLO-driven alerting, and capacity forecasting. Responsibilities include hiring and developing the team, setting cross-functional priorities with SRE, Product Engineering, and GitLab Dedicated, owning the reliability and cost of telemetry platforms, reducing noisy or missing alerts, guiding decisions on storage and tracing, participating in the Incident Manager On Call rotation, and integrating AI tools to support workflows while engineers retain decision-making responsibility. Requirements include experience leading observability or SRE teams at scale in distributed environments, knowledge of Prometheus, long-term storage, Elasticsearch or cloud-native logging, SLOs and capacity forecasts, production issue investigation, incident coordination, and comfort with applying AI in engineering; GitLab also emphasizes remote, worldwide roles, equal opportunity, and comprehensive benefits.

GitLab is an AI-enabled intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and broad Fortune 100 adoption. The company embeds AI as a core productivity multiplier and promotes a high-performance culture where continuous knowledge exchange and every voice are valued. The role is Director, Support Engineering for GitLab’s Bengaluru Center of Support, responsible for building and leading the India-based regional hub, reporting to the VP of Support Engineering, and coordinating with global hubs across multiple time zones. Responsibilities include designing the hub’s organization and staffing, establishing management and escalation processes, driving headcount growth and performance, ensuring SLAs and customer satisfaction, and guiding AI toolchain usage in collaboration with global teams. Requirements include proven experience scaling a technical support organization, delivering services globally across regions and time zones, enterprise SaaS support knowledge, experience in distributed work, familiarity with AI-assisted tooling, and a remote-friendly role with location-based eligibility, with GitLab also emphasizing equal opportunity and inclusive recruitment.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security/compliance, and digital transformation, with AI embedded as a core productivity multiplier. The company emphasizes a high-performance culture, values-driven collaboration, continuous knowledge exchange, and an all-remote, globally distributed workforce, with a strong commitment to diversity, inclusion, and belonging. The Director of Recruiting, Engineering and IT will lead GitLab’s India-based recruiting for Engineering and IT, shape the regional talent strategy across Asia-Pacific, and own senior and executive searches, reporting to the VP of Talent Acquisition. Key responsibilities include building a multi-layered recruiting organization for 100–200+ requisitions, setting sourcing and market strategies for hard-to-fill AI/ML/security/infrastructure roles, advising leaders on organization design and compensation, and defining regional hiring metrics to enable predictable, high-quality hiring while supporting remote collaboration. Requirements cover experience leading recruiting in high-growth tech, managing multi-layered teams, deep Engineering/IT talent expertise, strong India/APAC market knowledge, a data-driven approach, and familiarity with tools such as ATS and LinkedIn Recruiter (Greenhouse helpful), along with a commitment to equal opportunity and adherence to location guidelines and privacy policy.

GitLab is an intelligent orchestration platform for DevSecOps that aims to raise developer productivity, operating efficiency, security/compliance, and digital transformation, with 50M+ users and Fortune 100 trust, and AI treated as a core productivity multiplier across the company. The Director, Engineering, Platform Operations & Productivity will own three technical functions—Git & Gitaly Operations, Nonlinear Productivity (Friction Elimination), and Platform Staff (a small, senior, AI-native team)—and build an AI-assisted platform that delivers predictable outcomes across Self-Managed, GitLab Dedicated, and SaaS. You’ll hire and develop the managers for two functions, build Platform Staff directly, set the technical bar by reviewing distributed systems designs and crisis plans, and establish operating rhythms and metrics to keep all three functions running predictably without unsustainable hours. Requirements include hands-on distributed systems design experience, a track record in engineering operations and productivity improvements across multiple teams, familiarity with AI-assisted development tools, and the ability to manage multiple managers while switching contexts across infrastructure, productivity, and crisis response. GitLab emphasizes equal opportunity, remote-friendly work, and a comprehensive benefits package, with location-based eligibility as applicable, and invites applicants even if they don’t meet every qualification, supported by privacy and non-discrimination policies.

Zendesk is seeking a senior product manager to lead AI-augmented product experiences, including a notifications platform for agents and admins, to empower billions of end-users and millions of agents. The role involves defining strategy and roadmaps, collaborating cross-functionally with engineering, design, GTM, data science, and program management, and owning KPIs around product delivery, customer satisfaction, and business impact. Qualifications include a CS degree, 5+ years of B2B SaaS product management with AI experience, strong technical and leadership skills, and the ability to think strategically about evolving a customer-service platform in an AI-driven world. The position emphasizes direct customer engagement, building scalable 0-1 features, and fostering a culture of product excellence and customer-centricity. It is a hybrid role based in Karnataka or Maharashtra, India, with some on-site requirements, and Zendesk is an equal opportunity employer that provides accommodations and discloses that AI screening may be used in recruitment.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire in any country where it has a legal entity to support employees’ family and personal priorities. Data is central to Atlassian, with billions of events ingested monthly into its analytics platform that many teams rely on to drive critical decisions, along with a data store that enables trusted data and services. They are seeking a Senior Data Engineering Manager for the Finance Data Engineering team within the Data Engineering department to further democratize data and build exceptional data products. Key responsibilities include leadership (hiring, coaching, mentoring, and career development for data engineers), technical guidance in a scalable data engineering ecosystem, and driving engineering excellence through culture and process improvements. The role also requires collaboration with cross-functional teams (Business, Data Science, Analytics Platform) to foster a collaborative culture.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity. As a Principal Engineer in Search Platform, you will lead the technical vision, architecture, and delivery for planetary-scale data ingestion and indexing powering Atlassian Search and Rovo, ensuring enterprise-grade trust across multi-cloud (GCP/AWS), isolated cloud, compliance, and encryption. Key responsibilities include owning the Enterprise Trust & Compliance strategy (multi-cloud, FedRAMP, BYOK encryption, data residency) and proactively simplifying architecture while shaping the indexing platform for AI-era workloads to meet freshness, relevance, and scale across billions of events. You will collaborate across ML, Data, Cloud Infrastructure, and product teams to align technical direction, unblock dependencies, and build shared platform capabilities that amplify impact beyond your own team, while improving enterprise platforms and reducing complexity. The role also focuses on system efficiency at scale—boosting ingestion throughput, data freshness, and reliability while optimizing unit economics through smarter sharding, disaggregated storage, and compute efficiency—and staying ahead of advances in agentic retrieval architectures, vector/hybrid indexing, and agentic memory to accelerate Atlassian's roadmap.

Atlassian offers flexible work options—office, remote, or hybrid—giving employees control over family and personal priorities, and hires in any country with a legal entity. The Principal Engineer, Search Platform, acts as a technical leader responsible for the core indexing engines and enterprise-grade trust powering Atlassian Search and Rovo, guiding the vision, architecture, and delivery for planetary-scale data ingestion across multi-cloud, isolated cloud, compliance, and encryption. Responsibilities include owning enterprise trust and compliance—covering multi-cloud (GCP/AWS), isolated cloud, FedRAMP, BYOK encryption, and data residency—to make Search a trusted platform. The role shapes the indexing platform for AI-era workloads, focusing on high-throughput, low-latency pipelines to meet AI and agentic retrieval needs across billions of events. It also requires cross-team collaboration across ML, Data, Cloud Infrastructure, and product groups, plus driving system efficiency through smarter sharding, disaggregated storage, and compute efficiency, while staying ahead with advances in vector/hybrid indexing and agentic memory to accelerate Atlassian’s roadmap.

At Atlassian, employees can work in an office, from home, or a hybrid setup, and the company hires globally wherever they have a legal entity. They are seeking a Principal Data Engineer to serve as tech lead and architect, building world-class data solutions that power crucial business decisions and foster a data-driven culture. The role involves setting technical direction, coordinating data engineering work, delivering incrementally, and maintaining data quality while addressing performance, scale, and security concerns. It also includes understanding problems, designing solutions, mentoring a team of data engineers, and collaborating with the engineering manager to grow the team. Finally, the position requires working with cross-functional counterparts to build a culture of data-driven practices and balance customer and business needs with long-term maintainability and scalability.

The Principal Data Scientist role at Atlassian focuses on scaling a fast-growing company by applying analytics, data science, and AI to support the Service Collection initiative. It aims to identify opportunities and build tools and solutions that influence the Service Collection roadmap and speed decision-making with data insights. The candidate should have superb business instincts, comfort with executive stakeholders, proficiency in statistical analyses, expertise in AI/LLMs, and experience partnering with cross-functional teams and mentoring junior data scientists. Atlassian offers flexible work arrangements and can hire in any country with a legal entity. Responsibilities include influencing strategy, defining department-level KRs, building measurement frameworks and ML models, leading high-impact projects with Engineering, Product, Design, Data Engineering and Research & Insights teams, and fostering a data science culture through training and mentorship.

The role is for a Principal Data Scientist at Atlassian focused on Service Collection, using analytics, data science, and AI/ML to identify opportunities and influence the product roadmap. The candidate should combine strong business acumen with proficiency in statistics and AI/LLM, be comfortable with executive stakeholders, partner across functions, and mentor junior data scientists. Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity. Responsibilities include shaping strategy for Service Collection, defining and reporting department-level key results, and building measurement frameworks and ML tools to accelerate growth while guiding cross-functional projects. The role also emphasizes developing a world-class data science culture through training, continuous learning, and mentoring the team.

At Atlassian, work locations are flexible—employees can work in an office, from home, or a mix, and interviews and onboarding are conducted virtually as part of being a distributed-first company. Atlassian's products, including Jira Software, Confluence, and Jira Service Management, help teams collaborate and complete work, with customers ranging from NASA and Audi to Deutsche Bank and Dropbox worldwide. The Mid-Market sales team focuses on cloud-first opportunities, cross-sell and user expansion, nurturing customer relationships, and achieving revenue targets, while acting as a strong advocate for customers to feed feedback to product and engineering. This role collaborates closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide deployment and utilization at scale, guided by Atlassian values. Responsibilities include developing named Account or Territory plans (India), driving growth strategies, qualifying opportunities, delivering product demonstrations, reporting progress, staying updated on industry trends, and occasional travel for client meetings, industry events, and intentional togetherness gatherings as required.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of being a distributed-first company. It unleashes team potential with agile & DevOps, IT service management, and work management software, used by Fortune 500s and many others, with products like Jira Software, Confluence, and Jira Service Management. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, and meeting revenue targets while advocating for customers by feeding feedback to product and engineering. They collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide deployments and utilization at scale, aligned to Atlassian values. The role includes developing and executing named Account or Territory plans (in India), driving growth and engagement, conducting product demos, providing updates, staying current on industry trends, and occasional travel to meet clients and attend events.

- Atlassian supports flexible, distributed-first work, hiring globally with virtual interviews and onboarding. - Its products—Jira Software, Confluence, and Jira Service Management—help teams collaborate and deliver quality results, and are used by Fortune 500 companies and thousands of others worldwide. - The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first opportunities, drives expansion, nurtures relationships, and targets revenue while advocating for customers to product and engineering. - They collaborate closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, guided by Atlassian values and a team approach to deploying at scale. - Responsibilities include developing named Account or Territory plans (India), driving growth and engagement, qualifying opportunities, delivering product demonstrations, providing regular updates, staying current on market trends, and occasional travel for meetings and events.

Atlassian offers flexible, distributed work options with virtual interviews and onboarding, allowing employees to balance personal priorities while hiring across countries. The company’s products, including Jira Software, Confluence, and Jira Service Management, help teams collaborate, and their customers range from Fortune 500 firms to NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid‑Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, driving cross-sell and expansion, and achieving revenue targets while acting as a strong advocate for customers to product and engineering teams. It requires close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, all guided by Atlassian values to support deployments at scale. Key responsibilities include developing India-focused named account or territory plans, driving growth and engagement, qualifying opportunities, building relationships, conducting product demonstrations, providing regular progress updates, staying informed about market trends and competitors, and occasional travel to meet clients and attend events.

Atlassian offers flexible work options (office, from home, or hybrid) and hires globally wherever there is a legal entity. The Search Platform team powers Rovo Search and enterprise data search across Atlassian and external apps, aiming to provide secure, fast, scalable, and cost-efficient search infrastructure. As a Senior Principal Engineer, you will own the technical roadmap for the Search Data pillar, helping to envision, build, and evolve a platform that processes, indexes, and searches massive volumes of unstructured data across 100+ sources, using deep expertise in large-scale data systems. You will lead other engineers, own outcomes from design to launch, and drive initiatives that balance freshness, correctness, cost, and simplicity to deliver a world-class end-to-end search experience. Responsibilities include defining strategy and architecture, modernizing legacy data processing, designing maintainable systems, establishing patterns for messy real-world data, owning operational metrics and developer productivity, and mentoring/hiring to foster a high-ownership culture.

Atlassian offers flexible work options—office, home, or a mix—so employees can balance family and personal goals, and they hire in any country where they have a legal entity. The future team, Search Platform, powers Rovo Search to make data across Atlassian and external apps searchable securely and reliably with an insanely fast, globally scalable, cost-efficient, enterprise-grade search infrastructure. As a Senior Principal Engineer in Search Platform, you will own the technical roadmap for the Search Data pillar and help build a platform to ingest, process, index, and search massive volumes of unstructured data from 100+ sources, enabling real-time search and AI/agentic retrieval at scale. You will lead other engineers, define strategic direction, and drive step-change initiatives while making hard trade-offs between freshness, correctness, cost, and operability, and you will simplify legacy data processing and design understandable, testable systems. Responsibilities include setting strategy with partners, improving developer productivity, owning operational metrics, and cultivating a culture of high ownership, rigorous testing, safe rollouts, and data-driven engineering, while hiring and mentoring to maintain an open, innovative, and responsible culture.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products like JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They are hiring an Associate Accountant in India to support day-to-day accounting, month-end close, compliance, and statutory reporting for the India entity, working closely with senior finance leaders. The role includes accounting operations (journal entries, reconciliations, AP, banking), tax and compliance (TDS, PF, PT, NPS, Form 16A, quarterly filings), and audit/regulatory support (SEZ, GST LUT, IEC, trade licenses, etc.). Requirements are a 2–5 year background in accounting with experience in NetSuite, Coupa, and Navan, knowledge of Indian GAAP/GST, strong Excel, and solid organizational and communication skills. Benefits include equity, 21 days of paid leave plus 10 holidays (rising to 26 after 5 years) with leave encashment, unlimited sick leave, a work-from-home allowance up to INR 12,000/year, CSR volunteering days, health insurance for family, Appfire University training, and flexible remote work with an option to use the Hyderabad office.

Atlassian lets employees choose where to work—office, remote, or hybrid—to support personal priorities and family, and hires in any country with a legal entity. The company builds products to help teams move work forward; Search Platform is crucial for connecting people to knowledge, with leaders working at the intersection of distributed systems, data infrastructure, developer platforms, product impact, and operational excellence. They value leaders who raise technical quality while building high-trust teams, care about customer impact, service reliability, and scalable platform design, and combine execution, people leadership, and technical judgment. In this role, you lead a team delivering critical search platform capabilities for performance, reliability, and scale, define roadmaps, manage trade-offs, and partner with senior engineers, product, and adjacent platform teams. Responsibilities include incident readiness, capacity planning, architecture decisions for high availability, as well as hiring, coaching, and developing engineers and managers, and strengthening planning, prioritization, technical design, and delivery rhythms to improve engineering effectiveness.

Atlassians can choose where they work—office, home, or a hybrid—and we hire people in any country where we have a legal entity, supporting family, personal goals, and other priorities. In Search Platform, we build products that help teams move work forward, with search connecting people to knowledge, content, and actions when they need them most. The engineering leadership role leads a team responsible for critical search platform capabilities that underpin performance, reliability, and scale, sets technical and execution direction for large-scale search infrastructure, and partners with senior engineers, product, and adjacent platform teams to define roadmaps, manage trade-offs, and deliver durable improvements. The role also leads through incident readiness, operational reviews, capacity planning, and architecture decisions for high-availability systems, while hiring, coaching, and developing engineers and managers to create clarity, accountability, and growth. It aims to improve engineering effectiveness by strengthening planning, prioritization, technical design, and delivery rhythms.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where they have a legal entity. The Senior Engineering Manager will lead the data platform team, own the technical direction and architectural evolution, and ensure operational excellence for Atlassian’s foundational data platform, including streaming ingestion on Flink and/or MPP query/serving on StarRocks. This platform powers analytics across Jira, JSM, Confluence, Atlassian Analytics, the Teamwork Graph, and AI capabilities like Rovo, influencing how hundreds of thousands of organizations explore and act on their data. The role is cross-organizational and seeks leaders who value collaboration to shape the future, partnering with senior ICs on large-scale problems from design to launch and driving reliability, SLOs, on-call, performance, cost, and data quality/observability. Responsibilities also include hiring, coaching, setting expectations, providing feedback, growing technical leaders, and upholding engineering quality through thorough code reviews, sound architecture, robust documentation, and effective delivery across a full-lifecycle platform team.

- The ITSM Analytics group is part of Atlassian Engineering’s JSM organization and builds the reporting and analytics platform that turns JSM operational data into actionable IT and service insights. - It owns JSM’s end-to-end analytics surface, including Custom Metrics, JSM Insights, Operations Reports, Assets Reporting, and the JSM Summary Page. - The team is full-stack, spanning frontend dashboards and metric authoring UIs, backend GraphQL APIs and data pipelines, and reporting data infrastructure, with a focus on performance, scale, data quality, and observability as they move from EAP to GA. - The role leads a charter-defining team building the analytics engine at the heart of Atlassian’s ITSM strategy, with high visibility and a broad surface from greenfield to scale. - It involves growing a multi-pod team, setting technical direction for a large data domain, and delivering GA outcomes to enterprise customers aligned with FY27 JSM growth KPIs.

Atlassians can choose where they work—office, home, or a hybrid model—with virtual interviews and onboarding, and Atlassian hires in any country where it has a legal entity. The company is seeking a Senior Principal Backend Software Engineer to help turn the Jira Platform vision into reality by shaping platform capabilities, technical strategy, and engineering practices that make Jira the system of record and control plane for enterprise-scale human and agent teamwork. The work is guided by three forces—AI transformation, enterprise readiness, and efficiency—to power the Jira Platform flywheel for scalable, secure, and productive cloud offerings. The Jira Data Management (JDM) team focuses on data transfer and management within Jira Cloud, enabling large-scale migrations (Data Center to Cloud, Cloud to Cloud, External to Cloud) and data-shape management for features like Site Optimizer, with a 50+ person team across engineers, product managers, and designers. Responsibilities include owning the long-term architecture of Jira Data Management, leading major Jira Platform initiatives, defining a 12–24 month roadmap for shared platform primitives, elevating reliability, performance, observability, security, and operational excellence, and providing hands-on technical leadership through design reviews, incident reviews, and mentoring senior staff.

The role is based in Pune and requires night shifts aligned with AMER hours; as a Technical Account Manager at Zendesk, you’ll be an extension of large customers’ teams, blending technical expertise with business insight to maximize value from Zendesk solutions, guide on implementation methodologies, and create technical solutions to business problems, while partnering with clients and internal teams to navigate configurations, integrations, and architecture for CX transformation. Core responsibilities include establishing relationships across all client levels, documenting CX/EX ecosystems, developing and leading tailored Customer Technical Roadmaps, conducting regular operational reviews, orchestrating Zendesk resources to support implementations, creating critical issue resolution plans, advocating for customer needs with product teams, and collaborating with TAMs for continuous improvement and global delivery excellence. Required qualifications include 10+ years of technical experience (at least 5 in enterprise) with Zendesk product knowledge, a proven track record driving technical initiatives, experience in service management and CX/EX management, customer-facing technical leadership, strong cross-functional communication, SaaS implementations and API/workflow expertise, and deep understanding of at least one industry vertical. You’ll bring strategic vision to identify opportunities, translate business objectives into technical roadmaps, deliver measurable ROI, anticipate technology shifts, demonstrate leadership to align multiple stakeholders, and commit to continuous self-development and learning. Zendesk requires candidates to be physically located in Karnataka or Maharashtra, offers a hybrid working model, notes that AI or automated screening may be used, and emphasizes equal opportunity and inclusive hiring with accommodations for disabilities.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. They are seeking an exceptional Solutions Engineer who collaborates with the enterprise sales team and regional channel partners to understand customer needs, strategize scenarios, deliver compelling demos, and drive deals to closure. The role aims to ensure Atlassian’s solutions meet client demands, contributing to customer success and Atlassian’s growth. The team serves more than 300,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizes value selling and a culture of teamwork—“play as a team”—where employees work with Atlassian, not for Atlassian, with strong earnings potential from enterprise opportunities in cloud and AI. Responsibilities include strategic technical engagement, opportunity identification, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy to influence product improvements.

At Atlassian, work arrangements are flexible and distributed-first, allowing office, home, or hybrid setups with global hiring and virtual interviews and onboarding. They’re seeking an exceptional Solutions Engineer who partners with the enterprise sales team and regional channel partners to deeply understand customer needs, strategize scenarios, deliver compelling demonstrations, and drive business closure while ensuring solutions meet client demands and support their success and Atlassian’s growth. With over 300,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian emphasizes value selling and a “play as a team” culture, where employees work with Atlassian, not for it, and there are strong earnings potential in enterprise cloud and AI. The role highlights Strategic Technical Engagement, Opportunity Identification, Technical Problem Solving, Product Expertise, Value-Driven Demonstrations, Technical Sales Leadership, Sales Collaboration, and Customer Advocacy as core capabilities. It centers on partnering with sales to uncover customer challenges, map them to Atlassian’s value propositions, deliver impactful demonstrations, and collect feedback to influence product improvements and drive customer outcomes.

Atlassian offers flexibility and a distributed-first model, allowing work from office, home, or a mix, and hires globally wherever there is a legal entity, with interviews and onboarding conducted virtually. The company is seeking an exceptional Solutions Engineer who will collaborate with the enterprise sales team and regional channel partners to understand customer needs, strategize around scenarios, deliver compelling demonstrations, and drive enterprise deals to closure. With more than 300,000 customers worldwide—including NASA, IBM, HubSpot, Samsung, and Coca‑Cola—Atlassian emphasizes value selling and a team-based culture where employees work with Atlassian, not for Atlassian. The role offers high earnings potential with enterprise white space opportunities, selling impactful products at the forefront of cloud and artificial intelligence utilization. Key responsibilities include strategic technical engagement, opportunity identification, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy to influence product improvements.

At Atlassian, work is flexible and distributed-first, with options to work in an office, from home, or a mix, and the company hires in any country where it has a legal entity; interviews and onboarding are conducted virtually. They are seeking an exceptional Solutions Engineer to tackle complex enterprise challenges, collaborating with the enterprise sales team and regional channel partners to understand customer needs, strategize, deliver compelling demonstrations, and drive deals to closure. The role aims to ensure their solutions meet client demands, contribute to customer success, and fuel Atlassian’s growth. The team serves over 300,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a culture of teamwork, with high earnings potential and opportunities in cloud and AI. Key responsibilities include strategic technical engagement, identifying cross-product opportunities, solving client problems, acting as a product expert, delivering value-driven demonstrations, providing technical sales leadership, collaborating with sales, and gathering customer feedback to influence product improvements.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. They are seeking an exceptional Solutions Engineer who will work with the enterprise sales team and regional channel partners to understand customer needs, strategize, deliver compelling demonstrations, and drive enterprise deals. This role ensures Atlassian’s solutions meet client demands, contributing to customer success and the company’s growth. The team profile notes over 300,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizes value selling and the culture of “play as a team” where employees work with, not for, Atlassian, and highlights opportunities in cloud and AI with high earnings potential. Key responsibilities include strategic technical engagement, identifying cross-product opportunities, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy, all to map customer challenges to Atlassian’s value propositions and solutions.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. - They are seeking an exceptional Solutions Engineer who collaborates with enterprise sales and regional channel partners to understand customers' needs, strategize how to address them, deliver compelling demos, and drive enterprise deals. - The role aims to ensure Atlassian's solutions meet client demands, contributing to customer success and the company's growth, within a culture of teamwork and support—“play as a team”—where employees work with Atlassian, not for it. - The team serves over 300,000 customers, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, focusing on value selling and combining products into enterprise solutions that transform outcomes, with opportunities in cloud and artificial intelligence. - Responsibilities include strategic technical engagement, identifying cross-product opportunities, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy to share feedback with product teams.

- Atlassian offers flexible work options—office, home, or hybrid—and hires anywhere with a legal entity, with a Bengaluru office and remote options for eligible candidates in India under “TEAM anywhere.” - Atlassian India's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket, and a vision that emphasizes how work impacts humanity. - The Future Org centers on Jira Platform as the trusted system of record and control plane for enterprise-scale human and agent teamwork, driven by AI transformation, enterprise readiness, and efficiency. - The Jira Data Management team, over 50 engineers strong, enables data transfer and management within Jira Cloud and provides data migration paths (Data Center to Cloud, Cloud to Cloud, External to Cloud) along with data-shape management for offerings like Site Optimizer, aiming for reliability and scalability. - Responsibilities include owning the long-term architecture of Jira Data Management, leading major architectural initiatives across Jira Platform, defining a 12–24 month roadmap, and mentoring senior engineers while raising standards for reliability, performance, security, and operational excellence.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC to provide governance at AI speed and scale; it serves 32,000 organizations—including 75% of the largest financial institutions—and counts Swagger, TestComplete, Reflect, QMetry, Zephyr, and more among its brands, while its open source tools are downloaded over 100 million times per month and have earned more than 30,000 GitHub stars. SmartBear is trusted by developers, testers, and software engineers worldwide and invites you to learn more at www.smartbear.com or follow the company on LinkedIn, X, and Reddit. The Senior People Partner (HRBP) role in India combines hands-on HRBP partnership with company-wide accountability for statutory compliance, partnering with senior leaders to align People & Culture strategies with business priorities. Responsibilities include coaching managers on performance, employee development, organizational design, compensation, and employee relations; analyzing engagement data and developing retention strategies; and serving as India’s regulatory expert in partnership with the Director of Global People Operations, with the position based in Bengaluru in a hybrid model. The ideal candidate will have 8+ years as a senior HRBP, strong experience partnering with senior leaders, expertise in performance management and employee relations, deep knowledge of Indian labor law, and a data-driven mindset, with global/distributed team experience a plus; SmartBear emphasizes growth, inclusivity, and equal opportunity across its worldwide offices and has earned multiple industry awards.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability with governance to operate at AI speed and scale, integrated across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands, such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, help meet customers where they are to improve software quality in a technology-driven world. The text describes a Senior People Partner (HRBP) role in SmartBear’s India operations (Ahmedabad, hybrid) that combines hands-on HRBP partnership with ownership of statutory compliance for all India-based employees. The ideal candidate has 8+ years of senior HRBP experience, strong expertise in performance, employee relations, and Indian labor law, and SmartBear emphasizes an inclusive culture, career growth, global collaboration, and a diverse, ethical workplace with offices worldwide.

Zendesk builds AI-powered, customizable service software used by many brands to improve customer relationships, and this role is a Senior Product Manager for Strategic Integrations and Connections to connect, sync, and orchestrate across Zendesk and other systems. The role involves significant direct interaction with customers, partners, and executive sponsors, and requires collaboration with engineering, design, product marketing, sales, and tech alliances to build and launch solutions. You will set a vision and roadmap for integrations, work with Tech Alliances to grow partnerships and co-marketing opportunities, drive the direction of new capabilities with engineering and design, and, when needed, de-escalate customer escalations with executives. Basic qualifications include a bachelor’s degree, 5 years of product management experience delivering customer-focused SaaS products end-to-end, strong collaboration, independent ownership, excellent written and verbal communication, and a data-driven approach to measure success. Preferred qualifications include experience managing geographically distributed teams, location options in Karnataka or Maharashtra, a hybrid in-office/remote schedule, and Zendesk’s commitment to diversity, equal opportunity, and AI screening with accommodations available.

Zendesk is seeking a Senior Director to lead the Global Delivery Hub in Pune, India, responsible for setting strategy, driving growth, and ensuring high-quality consulting and staffing operations aligned with global objectives. The role oversees end-to-end delivery for India-based AI consulting, data migration, and custom development teams, driving customer adoption and operational excellence while coordinating with Global Services to meet global requirements. Key duties include managing major client relationships, ensuring satisfaction and retention, establishing governance and performance metrics, and building a scalable, innovative delivery organization in India. Qualifications include 15+ years of leadership in services or consulting, 10+ years of P&L and large-scale operations, experience in matrix structures, and preference for India market knowledge and AI/tech delivery background; a Bachelor's is required and an MBA is preferred. The position offers a hybrid work model with in-office attendance, and Zendesk requires candidates to be physically located in Karnataka or Maharashtra per the posting; Zendesk also emphasizes equal opportunity, diversity, and AI screening as applicable.

At Atlassian, you can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity, giving you control over family, personal goals, and priorities. The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex cloud migrations as the primary stakeholder, acting as a strategic advisor and technical consultant to senior customer decision-makers while coordinating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. The role requires business acumen and technical fluency, with expertise in developing customer cloud strategies and enabling adoption of cloud features including AI, and an understanding of data movement, system integration, and migration outcomes. Key responsibilities include end-to-end migration strategy, risk readiness assessments and remediation, technical architecture around APIs/webhooks/automation, trusted advisory to executives, and governing the migration lifecycle from discovery to go-live with measurable outcomes. Additional expectations cover driving accountability, stakeholder communications, escalation management, team leadership and enablement, maintaining a data-driven consultative mindset, staying ahead of industry trends, and proposing innovative solutions to business challenges.

Atlassian offers flexible work locations and hires globally wherever there is a legal entity. The Principal Enterprise Delivery Manager role is to guide Atlassian’s largest and most complex customers through their transition to the cloud, serving as a strategic advisor and technical consultant and coordinating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. It requires business acumen and technical fluency, with proven expertise in developing cloud strategies and enabling adoption of cloud features (including AI), and an understanding of how data moves, how systems integrate, and what makes migrations succeed or fail. Responsibilities include leading end-to-end migration strategy, risk management through readiness assessments and remediation, technical architecture around APIs and automation, acting as a trusted advisor to senior leadership, governing the migration lifecycle with cross-functional teams, driving accountability and stakeholder communications, managing escalations, and leading team enablement and training. The role emphasizes a consultative, data-driven mindset and staying ahead of industry trends to propose innovative solutions for Atlassian’s most strategic customers.

Atlassian offers flexible work locations—office, home, or hybrid—and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The Mid-Market Manager India role is based in India (remote or Bengaluru office) and leads a team dedicated to acquiring and managing mid-market customers in the India region, developing strategies tailored to mid-market needs. Responsibilities include leading the mid-market sales team, expanding market share in the Asia-focused mid-market segment, elevating the Atlassian brand through executive engagement and events, analyzing data and market trends, managing key client relationships and negotiations, mentoring the team, setting performance goals, recruiting, and collaborating with cross-functional teams. The candidate should have experience in sales as both an individual contributor and a manager with India-based customers, plus experience building multi-country sales strategies that account for regional economic differences and APAC cultural nuances. A strong track record in hitting targets and pipeline goals, knowledge of solution selling and CRM/analytics tools, and a proactive, innovative approach to coaching and optimizing sales processes in a fast-paced international environment is desired.

We are hiring a Senior Infrastructure Engineer to join our growing SRE team, responsible for scaling cloud services and owning the infrastructure, tooling, and automation behind Jira and Confluence Cloud. The SRE team has a deep understanding of how Atlassian products leverage cloud infrastructure to meet customer reliability expectations, and the ideal candidate is a technical leader tuned to current industry reliability trends. The role emphasizes mentoring and coaching engineers, sharing knowledge, and bringing a deep understanding of modern cloud infrastructure, programming expertise, and operational experience to improve overall reliability, performance, scalability, and cost efficiency. You will report directly to the Senior Engineering Manager and must have 5+ years of experience operating high-availability, fault-tolerant, scalable distributed software, 5+ years in public cloud (at least 1 year on GCP), familiarity with Unix/Linux, backend experience in Java/Go/Python, and a strong focus on debugging and automating routine tasks. Excellent written and verbal communication skills and the ability to convey complex technical issues to diverse audiences, plus a desire to mentor and coach engineers.

Atlassian allows employees to choose where they work, whether in an office, from home, or a combination of the two. This arrangement gives Atlassians more control over supporting their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder indicating that a job description will be inserted here. Overall, the message highlights flexible work options and global hiring with a forthcoming job description.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC to raise the quality of software delivery teams. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—and its open-source tools are downloaded more than 100 million times per month with over 30,000 GitHub stars. SmartBear's portfolio includes brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, and the company supports rapid test automation to help customers ship quality apps. The text highlights a Senior Software Engineer - C++ TestComplete role focused on developing and maintaining testing tools using C++, designing backend components, and collaborating across web, mobile, and desktop automation, with requirements including 6+ years of BE experience, C++, Windows programming, Delphi familiarity, OOP, design patterns, CI/CD, a CS degree, and English at B2 level. SmartBear emphasizes growth, inclusion, and social responsibility, is headquartered in Somerville, MA with offices worldwide, has won multiple awards, and is an equal opportunity employer committed to diversity and an inclusive workplace.

Zendesk is hiring a seasoned Contact Center Partner Solutions Consultant to lead partner onboarding, technical enablement, and co-selling support for Zendesk, Amazon Connect, and other AWS-based contact center solutions within its Center of Excellence. The role provides strategic direction and hands-on technical leadership to help partners successfully resell and implement Zendesk Contact Center solutions, including architecture and deployment optimization. Core duties include driving technical onboarding, offering co-sell technical support, designing scalable architectures, defining technical strategy and partner roadmaps, and mentoring internal and partner teams, with a focus on adopting AI, ML, and automation trends. Qualifications include a minimum of 10 years in solution architecture (at least 5 with contact center technologies like Amazon Connect and Zendesk), proficiency with Zendesk, Amazon Connect, and AWS services (Lambda, Lex, IAM, DynamoDB, S3, API Gateway), and strong enablement, leadership, and communication skills, with Zendesk or AWS certifications preferred. The role is restricted to candidates physically located in Karnataka or Maharashtra, India, follows a hybrid work model, and Zendesk notes that AI screening may be used in hiring while offering accommodations for applicants with disabilities.

The Security Testing team partners with Atlassian's global internal teams to deliver innovative, holistic security testing that secures Atlassian products, platforms, and customers, including high-quality manual penetration testing and code review. This role supports Atlassian’s security team, engineers, and customers by performing penetration testing on software, platforms, and services and providing world-class technical assurance. Atlassian supports flexible work arrangements—office, home, or a mix—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. You will support others in technically validating the state of Atlassian’s security controls, working closely with security and engineering teams. You should enjoy vulnerability hunting, be excited to find vulnerabilities that automated tools miss, be able to read and understand code, and work with colleagues to strengthen security, with Java, Go, and Python being the most common languages.

The Security Testing team partners with Atlassian internal teams globally to provide innovative and holistic security testing for Atlassian products, platforms, and customers. The role supports the security team, engineers, and customers by performing high-quality manual penetration testing and code reviews to provide world-class technical assurance. Atlassian offers flexible, distributed work options (office, home, or a mix) and hires in any country with a legal entity, with virtual interviews and onboarding. The role involves technically validating Atlassian’s security controls and collaborating closely with security and engineering teams, with a focus on vulnerability hunting beyond automated tools. Because the work with product engineering teams is close, the ability to read and understand code is important, with Java, Go, and Python being the most common languages.

The Security Testing team partners with Atlassian internal teams globally to provide innovative and holistic security testing to secure Atlassian products, platforms, and customers. The role supports Atlassian’s security team, engineers and customers by performing high-quality penetration testing on software, platforms and services, and by providing world-class technical assurance through manual testing and code review. Atlassian offers flexible work locations (office, home, or a combination) and hires in any country where they have a legal entity; interviews and onboarding are conducted virtually as part of a distributed-first approach. You will support others in technically validating the state of Atlassian’s security controls, working closely with security and engineering teams, and you enjoy vulnerability hunting and identifying issues that automated tools miss. Since you work closely with product engineering teams, the ability to read and understand code is important, and the products are built in several languages with Java, Go, and Python being the most common.

- The Security Testing team partners with Atlassian internal teams globally to deliver innovative, holistic security testing for Atlassian products, platforms, and customers, including high-quality penetration testing and code review. - The role supports the security team, engineers, and customers by providing technical assurance through manual penetration testing and code review. - Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity; interviews and onboarding are conducted virtually as part of being a distributed-first company. - You will validate the state of Atlassian’s technical security controls and work closely with security and engineering teams, focusing on vulnerability hunting that goes beyond typical automated tools. - Reading and understanding code is important because products use multiple languages, with Java, Go, and Python being the most common.

Zendesk is seeking an Enterprise Account Executive for North & East India to drive top-line revenue by acquiring new enterprise customers and expanding existing partnerships in the SaaS space. The role involves creating quarterly territory plans, cross-selling, managing C-level relationships, and leading complex, multi-month sales cycles with proof-of-concept stages to build a robust pipeline and accurate forecast. Candidates should have a BA/BS or equivalent, 10+ years in cloud/software B2B sales with a proven quota track record, experience selling to VP/C-level executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. The position lists the NCR region as the base but notes Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra, with a hybrid work model and travel requirements. Zendesk emphasizes fairness, inclusion, and equal opportunity, notes that AI screening may be used, and offers accommodations for applicants with disabilities upon request.

Zendesk is hiring a Director of Sales to lead India’s Enterprise and Commercial segments, build high-impact strategies, mentor a team of AEs, serve as an executive sponsor for major partnerships, and help drive the company’s hyper-growth across India and beyond. The role focuses on growing top talent, driving strategic enterprise growth through complex, value-based deals, shaping market strategy, and ensuring pipeline and forecasting excellence using methodologies like MEDDPICC. Core requirements include 10+ years of leadership in B2B SaaS enterprise sales with at least 7 Enterprise AEs, a proven track record of quota attainment, experience with multi-product cycles and C-suite engagements, and proficiency with MEDDPICC and sales tools (Salesforce, Clari, Outreach). The position is based in Bangalore or Mumbai (Karnataka or Maharashtra) with travel as needed, and nice-to-haves include President’s Club recognition and deep CX or AI enterprise expertise. Zendesk emphasizes a hybrid work model, equal opportunity and inclusion, and notes that AI screening may be used in the hiring process.

Zendesk is seeking a Senior Product Manager in Pune to design growth-focused product experiences that attract, onboard, activate, upsell, and expand customers, with AI helping to move faster and make the product the primary driver of growth. The role sits in a small, high-impact Pune PM team and requires working from the office at least 3 days a week; candidates must be physically located in Karnataka or Maharashtra. Key responsibilities include owning the growth roadmap tied to revenue and retention targets, delivering a best-in-class self-serve journey, building a Pune PM community, and using AI responsibly for onboarding, workflows, and recommendations. Required qualifications include 8+ years in B2B SaaS product management, experience with workflow or customer/employee experience products, a track record of measuring funnel metrics and running A/B tests, cross-functional influence across Sales, Marketing, Customer Success, and Engineering, and strong communication skills. This role is a core growth lever for the business, and Zendesk emphasizes hybrid work, diversity and inclusion, with guidelines about AI screening and accommodations for applicants with disabilities.

Zendesk is hiring a Staff Data Platform Engineer (DevOps-focused) for the Pune-based Enterprise Data & Analytics team to develop data infrastructure that powers analytics and AI/ML across Zendesk’s data platform. The role involves leading architecture and roadmap for end-to-end data platform (ingestion, transformation, storage, governance), establishing data contracts and tooling, evaluating new technologies, and delivering secure, highly available data services with robust observability and incident response. Basic qualifications include 10+ years in industry with 5+ years as a DevOps engineer, 4+ years building CI/CD pipelines (primarily GitHub Actions), 3+ years leading cross-team initiatives, experience with AWS, Terraform, Kubernetes/Docker, Python/Go/Java/Scala, SQL, and strong communication skills. Preferred qualifications include 3+ years building scalable data infrastructure with automation, experience with ETL orchestrators (Airflow), dbt, and familiarity with data governance and security practices. The role has location restrictions to Karnataka or Maharashtra with a hybrid onsite/remote schedule, and Zendesk emphasizes equal opportunity, DEI, AI screening policies, and accommodations.

Zendesk is seeking a Staff Software Engineer in Pune, Maharashtra, to be the technical leader for the team, defining the architecture, execution strategy, and long-term roadmap for a feature-rich system that helps admins onboard, adopt, and manage Zendesk products while enabling internal teams to integrate solutions efficiently. Day to day, you will contribute to Zendesk’s core support code used by millions, break complex features into granular pieces, own features end‑to‑end, collaborate with Tech Leaders on complete solutions, drive technical discussions across the global engineering org, prioritize work with tech debt in mind, participate in pairing and code reviews, and triage customer issues while providing production support and improving observability, performance, reliability, and security. Requirements include 9+ years of full-stack, enterprise-scale SaaS experience; proficiency in languages such as Java, Ruby on Rails, Go, Scala, TypeScript, or Node.js; strong JavaScript/TypeScript experience with React and Redux; solid MySQL experience; a track record of delivering large-scale, resilient web systems; excellent communication and ability to coach others and influence across teams. The tech stack features one of the largest Ruby on Rails codebases, MySQL/Redis data stores, occasional Go/Java services, and inter-service communication via gRPC, REST, Kafka, and GraphQL, all deployed on Kubernetes with Docker and Spinnaker on AWS and monitored with Datadog. The role follows a hybrid work model with in-office presence part of the week (schedule determined by the hiring manager), requires candidates to be located in Maharashtra or Karnataka as per the requisition, and Zendesk commits to fair hiring with AI screening and accommodations available on request.