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Atlassian allows employees to work from the office, home, or a mix, giving them flexibility to support family and personal goals, and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. The role focuses on developing and executing a sales strategy to drive revenue growth for Jira Service Management in the Korea market. It requires defining a clear territory vision and regularly communicating on funnel, account, and territory status, resource needs, challenges, and successes. The role involves cross-functional collaboration with Enterprise Advocate, Marketing, Customer Success, and Product to ensure customer satisfaction and retention, representing Jira Service Management at industry events, and delivering accurate sales forecasts to senior management in Australia. It also includes close collaboration with Atlassian partner management and various partners, and being among the first hires for the Solution Sales Executive team for Jira Service Management in Korea.

Atlassian offers flexible work options (office, home, or hybrid), hires in any country where it has a legal entity, and uses virtual interviews and onboarding as part of its distributed-first approach. The role emphasizes Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformations and to drive measurable outcomes. It focuses on Outcome-Driven Success and Strategic Success Planning, accelerating product adoption, ensuring value realization, and leading Customer Success Plans (CSPs) that drive adoption, retention, and expansion. Responsibilities include Complex Program Leadership, AI & Emerging Tech Enablement, Risk Mitigation, Voice of the Customer, and Cross-Functional Collaboration to guide initiatives and deliver a seamless customer experience. Qualifications require 10+ years in customer success/enterprise transformation with executive-level delivery, experience with AI/digital transformation, Jira/Confluence proficiency, and familiarity with CS planning frameworks and tools; preferred qualifications include Atlassian-powered solution experience, ITSM certification, and MEDDPICC or similar deal qualification frameworks.

Atlassian lets employees choose where they work—office, home, or a hybrid—so they can better support family, personal goals, and priorities. The company hires in any country where it has a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first organization. In this role, you will develop and execute a sales strategy to drive revenue growth for Jira Service Management in the Korea market, and define a clear vision for your territory with regular updates on funnel, status, resources, challenges, and successes. You’ll collaborate with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product) to ensure customer satisfaction and retention, represent Jira Service Management at events, and provide accurate forecasts to senior management in Australia. You’ll also work closely with Atlassian partner management and partners ranging from large IT service providers to various sales and service firms, and you’ll be among the first hires of the Solution Sales Executive team for Jira Service Management in Korea.