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Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with organizational goals with IT and business stakeholders, conducting assessments, and designing governance, change initiatives, and workshops that drive collaboration and innovation. You will develop prototypes, coach teams on Agile methods, identify barriers to effective teamwork, and lead workshops to discover high-impact use cases and improve productivity. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on enterprise experience; strong facilitation and communication; familiarity with Human-Centered Design, governance frameworks, or collaboration tools, and experience helping organizations adopt new tools. Benefits include equity and wellbeing programs, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k) and a stated commitment to diversity and belonging at Miro.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts and technical account managers to accelerate collaboration and AI-powered adoption on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-enabled adoption, and embed Miro into their innovation operating models, while also supporting pre-sales and engagement management with the Go-to-Market team. Core responsibilities include engagement management and pre-sales, guiding AI-driven workflow transformations using Miro’s API, WebSDK and MCP, and providing proactive platform optimization, change management for scaling adoption, and quarterly business reviews for strategic alignment. Requirements include 5+ years in enterprise SaaS-related roles (with pre-sales experience), strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, willingness to travel up to 25%, German and English fluency, and a fractional engagement model supporting up to three enterprise customers at 33%, 50% or 100%. The role offers the chance to shape how leading companies innovate in an AI-powered era, work with a collaborative, mission-driven team, and grow your career in a fast-paced environment with a global benefits package including equity and development stipends, all within Miro’s commitment to diversity and belonging.

The Advisory Services team, within Miro’s Professional Services, provides strategic, human-centered guidance and workflow transformation to help Enterprise plan customers realize business value from Miro. In this role you will support adoption by demonstrating best practices, align Miro’s value with IT and business goals, conduct assessments, design change initiatives and governance models, facilitate workshops, develop simple prototypes, and coach teams on Agile methods. You’ll lead workshops to uncover high-impact use cases, assess team workflows, drive change initiatives, connect value to organizational goals, and identify barriers to improve collaboration and measurable outcomes. Requirements include 3–5 years of experience in consulting, change management, or Agile; enterprise experience and strong facilitation; familiarity with Human-Centered Design and governance; and experience with Agile methodologies and tools such as Miro. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, location-specific salary ranges for Los Angeles, San Francisco, and New York, and a culture focused on belonging, diversity, and recruitment privacy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor and contributing to pre-sales and engagement management to shape Professional Services for current and prospective accounts. Responsibilities include leading discovery workshops, designing AI-driven workflows and integrations, proactive platform optimization, change management, CoE support, and co-facilitating QBRs to track business outcomes. Requirements are 5+ years in enterprise SaaS/consulting, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, German and English fluency, and willingness to travel up to 25%. The role operates under a fractional engagement model supporting up to three enterprise customers, focusing on strategic advisory rather than training or development, within a collaborative, diverse, global environment with comprehensive benefits.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, assessing workflows, guiding change initiatives, designing governance models, facilitating workshops, creating simple prototypes, coaching Agile ways of working, and sharing best practices to improve collaboration. Requirements include 3–5 years of experience in consulting, change management, Agile or similar fields; hands-on work with enterprise teams; strong facilitation; proven ability to help organizations adopt new tools; familiarity with Human-Centered Design and governance; excellent communication; and adaptability in dynamic environments. What's in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; a diverse team; location-specific benefits; and salary ranges for Los Angeles, San Francisco, and New York with compensation based on skills and experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, and a culture that emphasizes belonging, collaboration, and continuous growth, with a Recruitment Privacy Policy in place.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor who partners with Enterprise customers to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Key responsibilities include identifying complex opportunities with Sales, leading discovery workshops, shaping and proposing services, communicating the value of Professional Services, and driving AI-driven workflow design using Miro’s API, WebSDK, and MCP and integration of Miro into existing systems; plus proactive platform health monitoring and adoption optimization, and change management for scaling across organizations. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in pre-sales, AI and agentic workflow expertise, German and English fluency, travel up to 25%, and the ability to lead executive-level discussions and Quarterly Business Reviews; TAMs operate under a fractional model supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than training or custom development. The position offers a dynamic, mission-driven environment with global benefits (equity, wellbeing benefit, equipment allowance, Learning & Development stipend) and a culture that emphasizes belonging, collaboration, diversity, and empowerment to shape how leading companies innovate in the AI-powered era.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align value with goals, conduct assessments and governance design, facilitate workshops, and develop simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, coach on Agile ways of working, help integrate Agile principles, identify barriers, and design solutions that drive measurable improvements in collaboration. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on experience with enterprise teams; strong facilitation and communication; familiarity with Human-Centered Design and governance frameworks; and experience with Agile methodologies and tools like Miro. Miro offers a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend) and location-specific salary ranges (Los Angeles, San Francisco, New York) with final compensation based on skills and experience, alongside a diverse, inclusive culture; recruitment privacy policy applies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors to maximise business value through AI-powered adoption and embedding Miro into innovation operating models. In this role you’ll handle post-sale advisory work and play an active part in pre-sales and engagement management, partnering with Sales to shape, scope, and position engagements and ensuring a seamless bridge from the sales promise to delivery. You will lead or contribute to customer discovery, design AI-driven workflows, architect integration strategies using Miro’s API/WebSDK/MCP, guide embedding into customers’ systems, and provide proactive optimization and change management to scale adoption. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, analytics-driven decision making, executive facilitation, fluency in German and English, travel up to 25%, and the ability to manage up to three enterprise customers in a fractional engagement model (33%, 50%, or 100%). Miro offers a mission-driven, diverse, and collaborative environment with global benefits, equity, wellbeing support, equipment allowance, and an L&D stipend; Miro is a visual workspace platform serving 100M+ users and 250,000 companies with a global team across 13 hubs.

The Advisory Services team at Miro provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation, while understanding customer needs and identifying how they can interact with Miro to achieve their goals. In the role, you will lead adoption efforts by running workshops, assessing team workflows, partnering with IT and business stakeholders to align Miro’s value with organizational goals, designing change initiatives and scalable governance, creating simple prototypes, and coaching on Agile practices to improve collaboration. Requirements include 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance frameworks, collaboration tools, plus experience with Agile and excellent communication in dynamic environments. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and location-specific salary ranges (Los Angeles $148–$185, San Francisco $168–$210, New York $164–$205) with final compensation based on skills and experience. About Miro: a visual workspace for innovation used by distributed teams, with 100M+ users and 250,000+ companies, founded in 2011, ~1,600 employees across 13 hubs, and a culture that emphasizes collaboration, belonging, and inclusion, supported by a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by offering strategic advisory, onboarding, and technical account management to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. Key duties include engaging with Sales to identify and qualify opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services, guiding AI-driven workflows, designing integration strategies (APIs, WebSDK, MCP), embedding Miro in existing systems, and providing proactive optimization, change management, and CoE scaling with quarterly business reviews and adoption analytics. Requirements include 5+ years in relevant roles in enterprise SaaS, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience in large-scale change management and AI/agentic workflows, and fluency in German and English, plus up to 25% travel. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33/50/100% dedication) focused on strategic advisory rather than delivery or custom development, within a culture that emphasizes collaboration, inclusion, and a benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend.

Miro's Advisory Services team within Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. In this role, you'll support adoption by demonstrating best practices, partnering with IT and business stakeholders to align Miro's value with organizational goals, conducting assessments, and helping design governance models and change initiatives. You will lead workshops to surface high-impact use cases, develop prototypes to illustrate Miro's capabilities, and coach teams on Agile practices to improve collaboration and workflows. Requirements include 3–5 years in consulting, change management, or Agile; enterprise experience; strong facilitation; familiarity with Human-Centered Design and governance; and excellent communication with adaptability to dynamic environments. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with city-specific salary ranges (LA: $148k–$185k; SF: $168k–$210k; NY: $164k–$205k), and Miro emphasizes diversity, belonging, and empowering teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes using the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor for workflow optimization, AI-powered adoption, and embedding Miro into their innovation operating models, while also contributing to pre-sales and engagement management with Sales. Responsibilities include identifying opportunities with Sales, leading discovery workshops, articulating the value of Professional Services to stakeholders, shaping proposals, guiding AI-driven workflow transformations, architecting integrations via Miro’s API, WebSDK and MCP, and embedding Miro into customers’ systems; plus proactive platform optimization, change management, CoE enablement, and quarterly business reviews. Requirements include 5+ years in enterprise SaaS-related consulting or similar roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, demonstrated ability to lead large-scale adoption and change management, experience with AI and agentic workflows (MCP and low/no-code familiarity a plus), fluency in German and English, and willingness to travel up to 25%; TAMs operate in a fractional model supporting up to three enterprise customers. The role offers a collaborative, mission-driven culture with global benefits (equity, wellbeing, equipment allowance, L&D stipend) and emphasizes diversity and inclusion, with resources to learn more about life at Miro.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value Realization. The role involves supporting adoption of Miro by demonstrating best practices, collaborating with IT and business stakeholders, assessing workflows, designing change initiatives and governance, and facilitating workshops to improve collaboration and innovation. You will develop simple prototypes, coach on Agile practices, identify barriers to teamwork, and deliver targeted recommendations and scalable governance to drive measurable improvements. Requirements include 3–5 years in consulting, change management, or Agile fields; experience with enterprise teams; strong facilitation; familiarity with Human-Centered Design and Agile tools (including Miro); excellent communication; adaptability; and the ability to work in dynamic environments. Benefits and compensation include a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k), with final compensation based on skills and experience, all within a culture that emphasizes belonging and collaboration across diverse teams.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers working with customers to transform collaboration and innovation—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Core responsibilities include engaging with Sales to identify and scope opportunities, leading or contributing to customer discovery workshops, shaping proposals, guiding AI-driven workflow design and integration using Miro’s API/WebSDK/MCP, monitoring platform health, delivering adoption insights, enabling change management at scale, and co-facilitating QBRs for continuous improvement. Requirements include 5+ years in consulting or enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, proven ability to drive workflow optimization and large-scale change, experience with AI and agentic workflows (MCP and low/no code a plus), data-informed decision making, executive-level facilitation, German & English fluency, and willingness to travel up to 25%. The role follows a fractional engagement model supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory rather than development or training, and Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture with opportunities to grow in a fast-paced, mission-driven environment.

The Advisory Services team within Miro’s Professional Services provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you’ll support adoption by showing best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, run assessments, design change initiatives, implement governance models, facilitate workshops, and develop prototypes to inspire innovation. You’ll lead workshops to improve collaboration, assess and optimize team workflows, guide change initiatives, coach on Agile practices, and identify barriers to achieve measurable improvements. Requirements include 3–5 years in consulting/change management/Agile or related fields, experience with enterprise or fast-moving environments, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance frameworks, and excellent communication skills. Benefits include a global package (equity, wellbeing, equipment allowance, Learning & Development stipend) with location-specific salary ranges (Los Angeles $148–$185k, San Francisco $168–$210k, New York $164–$205k), along with Miro’s mission and culture and a commitment to diversity and belonging, with Recruitment Privacy Policy governing applicant data.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory, onboarding, and technical account management with agentic AI on Miro's platform. As a Technical Account Manager, you’ll partner with Sales and Go-To-Market teams to maximize customer value, lead pre-sales discovery, scope engagement proposals, and translate Sales promises into delivery with measurable business outcomes. Your responsibilities include Engagement Management and Pre-Sales, guiding AI-driven workflow design, advising on integrations via Miro’s API/WebSDK/MCP, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress. Requirements include 5+ years in enterprise SaaS roles (with pre-sales experience), strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, proficiency in German and English, ability to travel up to 25%, and demonstrated ability to drive large-scale change and executive-level workshops. The role uses a fractional engagement model, supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory over delivery or training, with benefits like equity, wellbeing support, learning stipend, and a diverse, inclusive culture.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adoption by demonstrating best practices, align Miro’s value with organizational goals through IT and business stakeholder partnerships, conduct assessments, design governance, and facilitate workshops to improve collaboration and inspire innovation. You’ll lead workshops, assess team workflows, develop prototypes, guide change initiatives, coach on Agile practices, and identify barriers to drive measurable improvements in teamwork and productivity. Requirements include 3–5 years in consulting, change management, or Agile; enterprise or fast-paced experience; strong facilitation; familiarity with Human-Centered Design, governance frameworks, and collaboration tools; experience with Agile and Miro or similar platforms; excellent communication and adaptability. Perks include global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), location-specific salary ranges (LA: $148k–$185k, SF: $168k–$210k, NYC: $164k–$205k), and a culture that emphasizes belonging, diversity, collaboration, and continuous growth.

The Technical Account Manager (TAM) role at Miro’s Professional Services partners with Enterprise customers as a fractional strategic advisor to maximize business value from Miro’s Innovation Workspace, driving AI-powered adoption and embedding Miro into customers’ innovation operating models. Responsibilities include engaging with Sales on pre-sales, scoping and prioritizing opportunities; leading customer discovery and articulating value to executives; shaping services proposals; and guiding AI-driven workflow design and integration using Miro APIs, WebSDK, and MCP. You’ll also monitor platform health, recommend adoption improvements, enable scaling via Centers of Excellence, and co-facilitate Quarterly Business Reviews to align with business outcomes and continuous improvement. Requirements include 5+ years in consulting/enterprise SaaS with pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, familiarity with MCP and low/no code tools a plus, executive facilitation skills, German & English fluency, and willingness to travel up to 25%. The role operates in a fractional engagement model supporting up to three enterprise clients, with a focus on strategic advisory rather than hands-on technical support, alongside a culture that offers growth, equity, wellbeing benefits, a learning stipend, and a commitment to diversity and inclusion.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by showcasing best practices, aligning value with organizational goals with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, and facilitating workshops to improve collaboration, including creating simple prototypes and coaching Agile practices. You’ll lead workshops, assess workflows, partner with stakeholders to connect Miro’s value to goals, guide scalable change initiatives, develop prototypes, and coach teams on Agile ways of working to integrate Agile principles. Requirements include 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, proven ability to drive tool adoption or improved collaboration, familiarity with Human-Centered Design and governance, Agile methodologies, and excellent communication in dynamic environments. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific salary ranges (LA $148–$185k, SF $168–$210k, NY $164–$205k), and Miro’s commitments to diversity, belonging, and a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers maximize value from the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with responsibilities spanning post-sale advisory and pre-sales engagement shaping. Key duties include leading customer discovery, developing well-scoped service proposals, designing AI-driven workflows using Miro’s API/WebSDK/MCP, monitoring platform health and adoption, and co-facilitating QBRs with Customer Success Managers. Requirements include 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and IT ecosystems, expertise in large-scale change management and agentic AI workflows, and fluency in German and English with up to 25% travel. The engagement model features fractional assignments supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or development, with benefits such as equity and learning stipends, and a culture centered on diversity, collaboration, and growth.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription-based enterprise offering that provides 240 hours per year for customers to design, implement, and scale collaborative work. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory to move from ad hoc usage to intelligent systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations with governance and lifecycle management, leading AI workflow advisory, facilitating executive and cross-functional workshops, driving adoption through change management, tracking outcomes, surfacing risks, and delivering reusable assets. Requirements include 6+ years in consulting/change management/PS for enterprise, experience leading discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or comparable platforms, hands-on AI workflow design, and the ability to present complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. Perks and culture include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse team, and Miro’s mission to empower teams with an emphasis on belonging and inclusion, with location-specific benefits and an invitation to apply.

The Innovation Architect is part of Miro's Professional Services MOST program, a subscription-based offering that gives enterprise clients 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. The role serves as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current work patterns, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), facilitating executive and cross-functional sessions, driving adoption with change management, monitoring outcomes, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile/PS for enterprises, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, experience designing AI-powered workflows, and the ability to explain complex topics to non-technical audiences while coordinating IT, Product, Design, Strategy, and PMO priorities. The posting also notes Miro’s global benefits (equity, wellbeing, equipment allowance, L&D stipend) and highlights its diverse, inclusive culture, product mission, and a Recruitment Privacy Policy for applicant data.

The Innovation Architect is part of Miro’s Professional Services MOST program, which gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration, and the role collaborates with CSMs, Technical Architects, and Engagement Managers on complex accounts. It functions as the strategic and architectural layer of MOST engagements, running discovery, diagnosing current operating practices, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory to create repeatable, intelligent workflows. Key duties include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management at scale), facilitating executive and cross-functional sessions, and driving adoption through change management and coaching. Requirements include 6+ years in consulting/change management/Agile transformation or professional services for enterprise, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance and enterprise-scale architecture, fluency in Miro or similar tools, and hands-on experience with AI-powered workflow optimization, plus the ability to simplify complex topics for non-technical audiences across IT, Product, Design, Strategy, and PMO. Benefits include a global package with equity, wellbeing, equipment allowance, and an L&D stipend, with location-specific variations; Miro emphasizes belonging, diversity, and inclusion and shares information about its mission and recruitment privacy policy.

- The Innovation Architect sits in Miro's MOST program within Professional Services and collaborates with CSMs, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for enterprise customers with 240 hours per year. - The role provides the strategic and architectural layer, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long roadmap for how to use 240 hours, including AI workflow advisory. - Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, designing end-to-end Miro implementations (governance, access models, naming, lifecycle management), and facilitating executive and cross-functional workshops. - It also entails driving adoption through change management, tracking progress against outcomes, surfacing risks, and contributing reusable delivery assets to raise consistency and speed across PS engagements. - The role requires 6+ years in consulting/change management/Agile/professional services for enterprise clients, experience leading structured discovery with VP-level stakeholders, governance knowledge at scale, fluency in Miro or similar tools, AI workflow experience, and the ability to communicate complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO.

The Innovation Architect is a strategic/architectural lead within Miro's MOST program, responsible for turning enterprise goals into a structured 240-hour plan and designing the governance and collaboration infrastructure to support those goals. They own end-to-end Miro implementations, lead AI workflow advisory, and drive adoption through change management, executive workshops, and tracking outcomes across the subscription lifecycle. The role requires 6+ years in consulting or professional services, experience running discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, and experience designing AI-powered workflows. They work across IT, Product, Design, Strategy, and PMO to deliver a sequenced plan, create reusable assets, and ensure delivery quality from day one. Miro emphasizes diversity and belonging, offers global benefits such as equity and an L&D stipend, and operates under a Recruitment Privacy Policy governing applicant data.

- The Innovation Architect is a role within Miro's Professional Services MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale collaborative work. - The role acts as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a 240-hour roadmap, including AI workflow advisory. - You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations, lead AI-powered workflow optimization, facilitate executive workshops, drive adoption with change management, track outcomes, and develop reusable delivery assets. - Requirements include 6+ years in consulting or related fields, experience conducting structured discovery with VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or comparable platforms, and the ability to simplify complex topics for non-technical audiences. - Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific details, with Miro emphasizing collaboration, inclusion, and a diverse, global team.

- The Innovation Architect is part of Miro's Professional Services MOST program, providing 240 hours per enterprise year to help teams design, implement, and scale collaboration in Miro. - The role serves as the strategic and architectural layer, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and mapping a 240-hour roadmap; it also leads AI workflow advisory to create intelligent, repeatable collaboration systems. - Responsibilities include owning solution roadmaps for a portfolio, architecting end-to-end Miro implementations (governance, access, naming, lifecycle) for large organizations, facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and building reusable assets. - Requirements include 6+ years in consulting/change management/PS for enterprise, experience with structured discovery at VP level, knowledge of collaboration governance, fluency in Miro or similar tools, hands-on AI-enabled workflow design, and the ability to simplify complex topics for non-technical audiences while coordinating across IT, Product, Design, Strategy, and PMO. - Miro offers a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend), champions a diverse, inclusive culture, notes location-specific benefits, and references a Recruitment Privacy Policy.

- The Innovation Architect is a role within Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on design, implementation, and scaling of collaboration, alongside CSMs, Technical Architects, and Engagement Managers on complex accounts. - The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory to create repeatable, intelligent processes. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations with workspace governance and lifecycle management, facilitating executive sessions, driving adoption via change management, tracking progress against outcomes, and producing reusable assets for future engagements. - Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to simplify governance for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with conflicting priorities. - What's in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative environment; Miro emphasizes belonging and inclusion, with location-specific benefits and a Recruitment Privacy Policy for applicants.

The Innovation Architect is part of Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year for design, implementation, and scaling of collaboration, and acts as the strategic and architectural layer within a MOST engagement. They lead discovery, diagnose how teams currently work, design governance and collaboration infrastructure, and build a sequenced 240-hour roadmap aligned to business outcomes while owning AI workflow advisory to move from ad hoc usage to intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, mapping operating models, designing end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), leading AI workflow workstreams, facilitating executive workshops, driving adoption through change management, tracking progress against outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting, change management, Agile transformation, or professional services for enterprise, experience conducting structured discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to present complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity and inclusion, provides location-specific benefits, and is a global visual workspace platform serving 100M+ users and 250,000+ companies with a culture focused on collaboration.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription offering that gives enterprise clients 240 hours per year to work with Miro experts. They serve as the strategic and architectural layer of MOST engagements, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap plus AI workflow advisory. Responsibilities include owning solution roadmaps for a portfolio of MOST accounts, architecting end-to-end Miro implementations, facilitating executive and cross-functional workshops, driving adoption through change management, and tracking outcomes while surfacing risks. Requirements include 6+ years in consulting or professional services, experience with structured discovery at VP level, governance knowledge at enterprise scale, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while coordinating across IT, Product, Design, Strategy, and PMO. Benefits include global perks (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with location-specific differences and the Recruitment Privacy Policy in effect.

The Renewal Manager in the DACH region owns the end-to-end renewal journey for Enterprise and Mid‑Market customers, serving as the primary contact to drive retention and collaboration with Account Executives and Customer Success, while maintaining accurate 120‑day forecasts and CRM data hygiene. They will ruthlessly simplify renewal processes to maintain high-velocity execution and identify expansion opportunities. Requirements include 3+ years in renewals, account management, or SaaS, proven churn mitigation in complex enterprise environments, strong negotiation and intellectual honesty, fluent German and English, managing 50+ accounts per quarter, and a can-do, resilient mindset for a fast-paced marathon of sprints. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, plus a diverse team and location-specific benefits. About Miro: a visual workspace platform with over 100 million users and 250,000 companies, founded in 2011, employing over 1,600 people across 13 hubs, emphasizing collaboration, belonging, and inclusion, with a recruitment privacy policy in place.

The Renewal Manager owns the renewal journey for Miro’s DACH Enterprise and Mid-Market customers, serving as the primary contact to drive end-to-end renewals from initiation to close and collaborating with Account Executives and Customer Success to identify expansion opportunities. Responsibilities include maintaining accurate 120-day forecasts and CRM data, ruthlessly simplifying renewal processes for high-velocity execution, and acting as a T-shaped partner across functions. Requirements are 3+ years in renewals, account management, or a commercial SaaS role, a proven track record of mitigating churn in complex multi-stakeholder environments, strong negotiation skills and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a resilient, can-do attitude for a fast-paced environment. What’s in it for you includes a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits. About Miro: a visual workspace enabling distributed teams to collaborate, serving over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees in 13 hubs, and a strong emphasis on belonging, collaboration, diversity, and inclusion supported by a Recruitment Privacy Policy.

The Renewal Manager owns the renewal journey for Miro’s DACH customers (Enterprise and Mid-Market), serving as the primary contact and driving end-to-end renewals from initiation to close to achieve high retention. Responsibilities include acting as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and simplifying renewal processes for high-velocity execution. Requirements include 3+ years in renewals, account management, or commercial SaaS, success mitigating churn in complex enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, and managing 50+ accounts per quarter with a resilient, can-do attitude. Benefits include a global package (equity, wellbeing benefit, WFH equipment allowance, and L&D stipend), a diverse and supportive team, with location-specific benefits detailed on the Global Miro benefits board. About Miro: a visual workspace for distributed teams that enables collaboration and innovation, with a global presence and a commitment to diversity and belonging, and it notes that applicant data is handled according to the Recruitment Privacy Policy.

The Renewal Manager will own the renewal journey for Miro's existing customers in the DACH region, focusing on Enterprise and Mid-Market clients from initiation to close to achieve high retention. Responsibilities include acting as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes for high-velocity execution. Requirements include 3+ years in renewals, account management, or professional SaaS; proven success mitigating churn in complex, multi-stakeholder enterprise environments; strong negotiation skills and intellectual honesty; professional fluency in German and English; managing a large book of 50+ accounts per quarter; and a can-do, resilient attitude for a fast-paced marathon of sprints. What's in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, supportive team and location-specific benefits. About Miro: a visual workspace for distributed teams, serving over 100 million users and 250,000 companies, founded in 2011 with 1,600+ employees in 13 hubs, emphasizing collaboration, belonging, diversity, and inclusion to empower teams to create the next big thing.

The Renewal Manager owns the renewal journey for Miro’s existing customers in the DACH region, serving as the primary contact for Enterprise and Mid-Market clients to drive the end-to-end process from initiation to close and achieve high retention. You’ll act as a T-shaped partner, collaborate with Account Executives and Customer Success to identify expansion opportunities, maintain accurate 120-day forecasts and data hygiene in CRM, and ruthlessly simplify renewal processes for high-velocity execution. Requirements include 3+ years in renewals or commercial SaaS, success mitigating churn in complex multi-stakeholder enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, managing 50+ accounts per quarter, and a can-do, resilient attitude. Benefits include equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits and access to the Global Miro benefits board. About Miro: a visual workspace platform for distributed teams, serving 100M users and 250k companies, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing diversity and inclusion and empowering teams to create the next big thing, with a Recruitment Privacy Policy governing personal data.

The Renewal Manager will own the renewal journey for Miro’s existing DACH customers (Enterprise and Mid-Market), serving as the primary contact to drive end-to-end renewals from initiation to close and achieve high retention. They will act as a T-shaped partner, collaborate with Account Executives and Customer Success to identify expansion opportunities, maintain accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplify renewal processes for high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven success in mitigating churn in complex, multi-stakeholder enterprise environments; strong negotiation skills and intellectual honesty; professional fluency in German and English; and experience managing a large book of business (50+ accounts per quarter). What’s in it for you: global benefits such as equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and growth opportunities, with location-specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace for distributed teams that serves over 100 million users and 250,000 companies, founded in 2011 with 1,600+ employees in 13 hubs, emphasizing collaboration, inclusion, and a mission to empower teams to create the next big thing, with recruitment privacy handled per policy.

The Renewal Manager for the DACH region owns the renewal journey for Enterprise and Mid-Market customers, acting as the primary contact to drive end-to-end renewals and achieve high retention. They will collaborate with Account Executives and Customer Success to identify expansion opportunities, maintain 120-day forecasts and CRM data quality, and streamline renewal processes for fast execution. Requirements include 3+ years in renewals or SaaS, success mitigating churn in complex enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter. Benefits include equity, a wellbeing benefit, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific differences noted on the Global benefits board. About Miro: a visual workspace platform serving 100M+ users and 250,000 companies, with a diverse, collaborative culture and a commitment to belonging and inclusion, guided by its recruitment privacy policy.

The Renewal Manager will own the renewal journey for Miro’s DACH customer base (Enterprise and Mid-Market), serving as the primary contact to drive end-to-end renewals from initiation to close and achieve high retention. You’ll work as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintain 120-day forecasts and CRM data hygiene, and simplify renewal processes for high-velocity execution. Requirements include 3+ years in renewals or a SaaS role, a track record of mitigating churn in complex enterprise environments, strong negotiation with intellectual honesty, bilingual German/English, 50+ accounts per quarter, and a resilient, can-do attitude. Benefits feature equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations while supporting a diverse team focused on growth. Miro is a global visual workspace for distributed teams, with over 100 million users and 250,000 companies, founded in 2011, emphasizing belonging, collaboration, and inclusion, and applicant data is handled according to the Recruitment Privacy Policy.

The Renewal Manager owns the renewal journey for Enterprise and Mid‑Market customers in the DACH region, driving the end-to-end process from initiation to close to maintain high retention. They act as a T‑Shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities while maintaining accurate 120‑day forecasts and high CRM data hygiene, and ruthlessly simplifying renewal processes for speed. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven success in mitigating churn in complex enterprise environments, strong negotiation skills and Intellectual Honesty, professional fluency in German and English, and managing 50+ accounts per quarter. What’s in it for you: equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus joining a diverse team with location-specific benefits. About Miro: a visual workspace for distributed teams with over 100 million users and 1,600+ employees, emphasizing belonging and inclusion and governed by a Recruitment Privacy Policy governing applicant data.

The Renewal Manager will own the renewal journey for Miro’s existing customer base in the DACH region, acting as the primary contact for Enterprise and Mid-Market clients and managing the end-to-end renewal process from initiation to close to achieve high retention. Key responsibilities include collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes for high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex, multi-stakeholder enterprise environments; strong negotiation with intellectual honesty; professional fluency in German and English; experience managing a large book of business (50+ accounts per quarter); and a can-do, resilient attitude for a fast-paced, marathon-of-sprints environment. What’s in it for you: a supportive, connected environment with global benefits including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits. About Miro: a visual workspace for innovation used by distributed teams, co-headquartered in San Francisco and Amsterdam, serving over 100 million users and 250,000 companies; founded in 2011 with 1,600+ employees in 13 hubs, emphasizing belonging, collaboration, diversity, and inclusion, and inviting applicants to learn more about life at Miro while noting the Recruitment Privacy Policy.

The Strategic Finance team at Miro turns data into decisions across finance, strategy, and operations, with the Marketing & Self Service pillar serving as the financial brain for how the company grows through paid media, brand, and the Self-Service funnel, now amplified by AI. The Senior Strategic Finance Manager, Marketing & Self Service, will partner with Marketing leadership and the Self-Service/PLG team, building CAC/LTV models from scratch, challenging the ROI of brand investments, and actively guiding where every dollar goes. You’ll own end-to-end marketing financial planning, CAC/LTV/ROAS modeling, Self-Service funnel economics, investment cases, AI-powered finance operations, headcount strategy, and executive reporting. Requirements include 6–8 years in strategy/consulting/FP&A or related fields, advanced financial modeling, strong AI-native capabilities, experience partnering with senior marketing/growth/sales stakeholders, deep familiarity with CAC/LTV/ROAS and PLG economics, excellent communication, bias to action, and comfort with ambiguity. Benefits include equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend, with a New York salary range of $140,000–$176,000, alongside a diverse, inclusive culture and location-specific details.

The Strategic Finance team at Miro turns data into decisions across finance, strategy, and operations, with the Marketing & Self Service pillar serving as the financial brain for paid media, branding, and the Self-Service/PLG funnel that drives new customers. The Senior Strategic Finance Manager will partner with Marketing leadership and the Self-Service/PLG teams to own end-to-end financial planning, CAC/LTV and unit economics, and the ROI of major investments. The role emphasizes building a clear financial story of customer acquisition and monetization, prioritizing investments, and acting as an AI-native operator to automate analyses and accelerate modeling. Qualifications include 6–8 years in strategy/consulting/FP&A or similar, advanced financial modeling, strong AI capabilities, and experience partnering with senior stakeholders while deepening expertise in CAC, LTV, ROAS, and self-service economics. The position is based in New York with a salary range of $140k–$176k, plus benefits such as equity, wellbeing, and development stipends, and Miro emphasizes inclusion and a diverse, collaborative culture.

The Strategic Finance team at Miro turns data into decisions and sits at the intersection of finance, strategy, and operations, focusing the Marketing & Self Service pillar on how spend drives the majority of new customer acquisition and monetization. The Senior Strategic Finance Manager, Marketing & Self Service, will be the dedicated finance partner to Marketing leadership and the Self-Service/PLG motion, capable of building CAC/LTV models from scratch, challenging ROI on brand investments, and using AI-native tools to automate analysis. You’ll own end-to-end financial planning, forecasting, and monthly close commentary; develop unit economics for channels; model the Self-Service funnel with Growth and Product; and create investment cases plus a clear financial narrative, while driving AI-powered operations. Requirements include 6–8 years in strategy/consulting/investment banking/FP&A or related, advanced financial modeling, strong AI capabilities to streamline workflows, proven cross-functional partnering with marketing/growth/sales, and deep familiarity with CAC, LTV, ROAS, and PLG economics. What’s in it for you: global benefits, equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, a New York salary range of $140,000–$176,000, and a culture centered on belonging, collaboration, and diversity in a visually oriented workspace serving more than 100M users.

The Strategic Finance team at Miro turns data into decisions and oversees the Marketing & Self Service pillar, shaping spend across paid media, brand, and the Self-Service funnel to accelerate growth. The Senior Strategic Finance Manager, Marketing & Self Service will partner with Marketing leadership and the Self-Service/PLG teams, owning end-to-end financial storytelling, unit economics, and ROI, while acting as an AI-native operator to automate analyses. Responsibilities include end-to-end marketing planning and forecasting, CAC/LTV/ROAS modeling, Self-Service funnel economics, investment cases for major bets, AI-powered finance operations, headcount planning, and executive reporting. Requirements include 6–8 years in strategy/consulting/FP&A or related roles in high-growth SaaS, advanced financial modeling, strong AI tooling capabilities, and experience influencing senior commercial stakeholders with marketing and growth functions. The role offers benefits such as equity, wellbeing, a WFH stipend, and Learning & Development support, with a New York salary range of $140,000–$176,000, reflecting Miro’s commitment to diversity, inclusion, and collaborative innovation.

The Strategic Finance team at Miro turns data into decisions at the intersection of finance, strategy, and operations, with the Marketing & Self Services pillar shaping the spend and revenue motion that brings most new customers to the product. The Senior Strategic Finance Manager, Marketing & Self Service, partners with Marketing leadership and Self-Service/PLG leaders to build end-to-end financial stories, actively guiding where every dollar goes, including CAC/LTV and ROI models and leveraging AI to automate analyses. You’ll own marketing planning, forecasting, and monthly close commentary; model CAC/LTV/ROAS and unit economics; size Self-Service funnel opportunities; develop investment cases; drive AI-powered finance operations; plan headcounts; and prepare executive materials. Requirements include 6–8 years in strategy/consulting/FP&A or related fields, advanced financial modeling, AI-native capabilities, strong cross-functional partnership with marketing/growth/sales, and deep familiarity with CAC/LTV/ROAS and Self-Service economics. Perks include benefits such as equity and a development stipend, with a New York salary range of $140,000–$176,000, and Miro’s emphasis on diversity, belonging, and a collaborative, inclusive culture.

The Strategic Finance team at Miro turns data into decisions at the intersection of finance, strategy, and operations, and the Marketing & Self Service pillar focuses on the spend and revenue motions that drive most new customers, with AI increasingly shaping decisions. The Senior Strategic Finance Manager, Marketing & Self Service, will be the dedicated finance partner to Marketing leadership and the Self-Service/PLG motion, owning the end-to-end financial story of acquiring and monetizing customers. Key responsibilities include end-to-end financial planning and forecast commentary, CAC/LTV and ROAS modeling, Self-Service funnel economics, investment cases, AI-powered finance operations, headcount planning, and executive reporting. Requirements include 6–8 years in strategy/management consulting, investment banking, or related FP&A roles, strong financial modeling and AI-native capabilities, comfort partnering with senior marketing/growth/sales leaders, and deep familiarity with CAC, LTV, ROAS and PLG economics. The role is based in New York with a salary range of $140,000–$176,000, plus equity and benefits, and Miro emphasizes diversity and inclusion with location-specific benefits and a recruitment privacy policy.

The Strategic Finance team at Miro turns data into decisions across finance, strategy, and operations, with the Marketing & Self Service pillar focusing on the spend and revenue motion that brings most new customers to the product. The Senior Strategic Finance Manager, Marketing & Self Service will be the dedicated finance partner to Marketing leadership and Self-Service/PLG leaders, building CAC/LTV models and guiding ROI decisions using AI-enabled finance workflows. You’ll own end-to-end planning, forecasting, and monthly close commentary; model channel-level payback and ROAS; size Self-Service funnel opportunities; and develop investment cases and executive storytelling. Requirements include 6–8 years in strategy/consulting/FP&A or similar, advanced financial modeling, AI-native capabilities, strong stakeholder partnering, and deep familiarity with CAC, LTV, ROAS and PLG economics, plus excellent communication and tolerance for ambiguity. The company offers benefits such as equity, wellbeing and learning stipends, with a New York salary range of $140,000–$176,000, and emphasizes a diverse, collaborative culture.

The Strategic Finance team at Miro turns data into decisions by combining finance, strategy, and operations, with the Marketing & Self Service pillar shaping how the company grows through paid media, brand, and the Self-Service funnel, enhanced by AI capabilities. The Senior Strategic Finance Manager will be the dedicated finance partner to Marketing leadership and the Self-Service/PLG motion, building end-to-end financial storytelling, CAC/LTV/ROAS models, and investment recommendations while leveraging AI to automate and accelerate workflows. Key responsibilities include end-to-end planning and forecasting, CAC/LTV/ROAS modeling, Self-Service funnel economics, investment cases, AI-powered finance operations, headcount strategy, and executive reporting. Requirements include 6–8 years in strategy/consulting/FP&A or related fields, advanced financial modeling, strong AI-native capabilities, experience with senior stakeholders, deep familiarity with marketing efficiency and PLG economics, and excellent communication with a bias to action. Benefits include global coverage, equity, and a New York salary range of $140,000–$176,000, along with a mission-driven culture that emphasizes diversity, belonging, and continuous growth.

The Strategic Finance team at Miro turns data into decisions at the intersection of finance, strategy, and operations, with the Marketing & Self Service pillar acting as the financial brain for most of Miro’s new customer acquisition and monetization. The Senior Strategic Finance Manager, Marketing & Self Service, will be the dedicated finance partner to Marketing leadership and Self-Service/PLG leaders, blending strategy, analysis, and operations to forecast, model ROI, and actively shape where spend goes using AI-enabled tools. Responsibilities include end-to-end marketing financial planning, CAC/LTV/ROAS modeling, Self-Service funnel economics from sign-up to paid, investment cases for major bets, AI-powered finance operations, headcount planning, and executive/board reporting. Requirements are 6–8 years in strategy/consulting/investment banking/FP&A or related fields, advanced financial modeling and AI-native capabilities, experience partnering with senior commercial stakeholders, and strong communication and familiarity with CAC/LTV/ROAS and PLG economics. The role offers a New York salary range of $140,000–$176,000 plus benefits, and Miro emphasizes a diverse, inclusive culture with a global presence and a mission to empower teams to create the next big thing.

The Strategic Finance team at Miro turns data into decisions by partnering across finance, strategy, and operations to guide ambitious targets and investments, with the Marketing & Self Service pillar shaping how the majority of new customers are acquired and monetized as AI reshapes marketing and self-service. The Senior Strategic Finance Manager, Marketing & Self Service, will be the dedicated finance partner to Marketing leadership and the Self-Service/PLG leaders, owning the end-to-end financial story of customer acquisition and monetization and driving ROI-focused prioritization. You’ll handle end-to-end marketing financial planning, CAC/LTV and unit economics, Self-Service funnel economics, investment cases, AI-powered finance operations, headcount strategy, and executive reporting. Requirements include 6–8 years in strategy/consulting/FP&A or similar, advanced financial modeling, strong AI-native capabilities, proven partnership with senior stakeholders, and deep familiarity with CAC/LTV/ROAS and PLG economics, plus excellent communication and bias to action. Benefits include equity and various stipends, with the New York salary range at $140,000–$176,000, and Miro emphasizes a diverse, inclusive, collaborative culture with a global presence and growth opportunities.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers supported by agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, ensuring platform health and proactive adoption, and leading change management and scaling across departments and regions. You’ll also collaborate on strategic alignment through Quarterly Business Reviews and provide adoption reporting and business outcome analytics to reinforce ROI and renewal opportunities; travel up to 25% is required. Candidates should have 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience with analytics and executive facilitation, and a proactive, independent mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within Miro’s diverse, inclusive culture and privacy policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with a focus on the Innovation Workspace, comprising strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager role partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, and guiding change management and scaling, including supporting Centers of Excellence and conducting quarterly business reviews to demonstrate ROI. Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, expertise in analytics and executive-level facilitation, and willingness to travel up to 25%. Miro offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and emphasizes its mission to empower teams to create the next big thing, with location-specific benefits and a recruitment privacy policy.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for lasting value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, guiding change management at scale, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, cross-functional facilitation, and up to 25% travel. Miro offers equity, wellbeing benefits, a learning stipend, location-specific benefits, and a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and the Technical Account Manager (TAM) acts as a fractional strategic advisor to maximize business value and embed Miro into customers' innovation operating models. TAM responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, and monitoring platform health, engagement, and feature adoption. They lead proactive optimization, change management and scaling by equipping internal champions, supporting Centers of Excellence, navigating organizational change, and facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to drive platform adoption and change management, data-informed analytics, executive-level facilitation, and up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment focused on belonging and collaboration, with location-specific details and recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and a world-class platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation to improve alignment and speed, embedding Miro in existing systems, and delivering proactive, insight-driven adoption guidance. They also lead change management and scaling by enabling internal champions, supporting Centers of Excellence, navigating organizational change, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles with strong API/integration fluency, analytics and executive-level facilitation skills, willingness to travel up to 25%, and a global benefits package including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, all within a culture that values diversity, belonging, and collaboration.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how teams work and innovate with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for lasting value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactive platform health monitoring and adoption analytics, change management and scaling across departments, supporting Centers of Excellence with governance and deployment at scale, and collaborating on quarterly business reviews to demonstrate ROI. Requirements are 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead adoption and change initiatives, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and willingness to travel up to 25%. The company offers benefits such as equity, wellbeing and equipment allowances, and an annual Learning & Development stipend, and it emphasizes belonging, diversity, and collaboration across a global workforce with a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve outcomes via the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership. What you’ll do includes designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, embedding Miro into customers’ systems, and proactively monitoring health, usage, and feature adoption; you’ll also equip internal champions for scaling, support Centers of Excellence, and guide governance and deployment at scale to make Miro a strategic pillar. You’ll collaborate with Customer Success Managers to co-facilitate Quarterly Business Reviews, provide adoption reporting and business outcome analytics, and influence customer strategy to support renewals and growth; the role requires 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, and the ability to lead change management and executive-level workshops, with travel up to 25%. Miro offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a global, diverse, inclusive culture and a mission to empower teams to create the next big thing.

The Professional Services organization at Miro supports Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating closely with clients. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and providing proactive optimization and governance guidance. Requirements include 5+ years in enterprise SaaS in consulting, technical account management, or related roles, strong fluency with APIs and integrations, data-driven platform analytics, executive facilitation skills, and up to 25% travel. Miro offers global benefits such as equity, a wellbeing benefit, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers collaborating to embed AI-powered capabilities and Miro’s platform into customers’ workflows. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration strategies and automation to accelerate value, embedding Miro into existing systems, proactively monitoring platform health and usage, leading change management and scaling with internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews with Customer Success to demonstrate ROI. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in workflow optimization and change management, data-informed analytics, and the ability to work independently with up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment; Miro emphasizes collaboration and belonging and highlights location-specific benefits on its Global benefits board.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding into existing systems, proactively monitoring health and adoption, and enabling scale and governance via CoEs and QBRs with ROI validation. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, a proven ability to lead workflow optimization and change management, and travel up to 25%. The role offers a global benefits package (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with Miro emphasizing belonging and inclusion and providing information about life at Miro and its Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers enabling collaboration, building, and innovation powered by agentic AI and the platform. The Engagement Manager role supports the Go-To-Market organization by acting as the subject matter expert for Professional Services, developing and positioning offerings, and driving a healthy services pipeline, bookings, and a global portfolio aligned to customer needs. Day-to-day duties include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff, and optimizing both one-time and recurring service offerings, effectively bridging Sales promises to Delivery execution. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in a pre-sales role shaping large engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management, and willingness to travel up to 25%. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse and collaborative culture with location-specific benefits, and a mission to empower teams to create the next big thing.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with a mix of strategic advisors, implementation experts, and technical account managers. The Engagement Manager position supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, aligning Sales and Delivery, and leading customer discovery, pilots, and post-sale handoffs. Responsibilities include business development, pre-sales solutioning and proposals, driving value through customer discovery workshops, managing delivery scope, nurturing long-term client relationships, and orchestrating partner collaborations while incubating AI-native solutions. Delivery oversight is part of the role, providing subject matter expertise to delivery teams, managing multiple strategic clients, and proactively mitigating risks to customer success, with requirements of 5+ years of SaaS consulting and 2+ years in pre-sales, strong communication, AI tooling familiarity, and up to 25% travel. Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, with a mission to empower teams to create the next big thing, supported by its global footprint of employees and hubs.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with a multidisciplinary group of strategic advisors, implementation experts, and technical account managers supported by agentic AI on Miro’s platform. The Engagement Manager role is to support the Go To Market organization, act as the subject matter expert for positioning services, build a healthy services pipeline and global portfolio, and bridge the Sales promise to Delivery by aligning with sales, leading discovery and pilots, coordinating post-sale handoffs, and mobilising delivery teams. Key responsibilities span business development (pre-sales discovery, solutioning, proposals, customer workshops, pilots, and post-engagement nurturing with measurable outcomes), solution orchestration (partner ecosystem management and AI-native solutions), and delivery oversight (guiding consultants, managing multiple strategic clients, and proactively mitigating risks). Candidates should have 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in pre-sales for complex engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management experience, cross-functional leadership, and up to 25% travel. The role offers global benefits including equity, wellbeing support, equipment allowance, and a learning and development stipend, within a diverse, collaborative, and inclusive global team focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers leveraging agentic AI on Miro’s platform. The Engagement Manager role supports the Go To Market organization by positioning and scaling Professional Services offerings, acting as the subject matter expert, and driving a healthy services pipeline, bookings, and a global portfolio aligned with customer needs. You will align with sales on priority accounts, lead customer discovery and proposal development, orchestrate pilots, manage post-sale handoffs, optimize service offerings, and bridge the sales promise with delivery. Requirements include 5+ years of SaaS consulting/service delivery for Fortune 500 clients, 2+ years in pre-sales, strong strategic and communication skills, experience with AI and agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include a global package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams with belonging and inclusion.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, implementation experts, and technical account managers to enable collaboration and innovation powered by agentic AI on the Miro platform. The Engagement Manager role supports Go-To-Market efforts by serving as the subject‑matter expert for Professional Services, shaping and scaling offerings, aligning with sales on priority accounts, and leading discovery, pilots, proposal development, and post‑sale delivery handoffs. Responsibilities include business development, pre‑sales activities, running customer discovery workshops, orchestrating pilots, maintaining a healthy services pipeline, owning metrics (bookings, retention, expansion, outcomes, satisfaction), nurturing client relationships after engagements, and coordinating with partners while incubating AI‑native solutions. The role provides delivery oversight across multiple strategic clients, proactively identifying and mitigating risks, and requires 5+ years in SaaS consulting/delivery and 2+ years in a pre‑sales environment, strong communication and change management skills, and familiarity with AI, prompt engineering, agentic workflows, and low/no‑code tooling, plus up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture at Miro and information about location-specific benefits and recruitment privacy policies.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers working together—powered by agentic AI and Miro’s world-class platform. As an Engagement Manager, you will support the Go-To-Market organization by positioning Professional Services, building a healthy services pipeline and bookings, aligning with sales leadership on priority accounts, and leading customer discovery, proposal development, pilots, and post-sale handoffs to delivery, effectively bridging sales promises to execution. You will own business development and pre-sales activities, navigate and orchestrate the partner ecosystem, incubate repeatable AI-native solutions, contribute to service offerings and delivery methodologies, and provide delivery oversight across multiple strategic clients while proactively mitigating risks. Requirements include 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI on Miro’s platform. The Engagement Manager role supports Go To Market by positioning and scaling Professional Services, owning the services pipeline, and aligning with sales on priority accounts, pilots, post-sale handoff, and a global portfolio of one-time and recurring offerings. Responsibilities include leading customer discovery workshops and pre-sales activities, developing solution scopes and proposals, orchestrating customer pilots, managing delivery handoffs, providing delivery oversight, and mitigating risks to ensure successful projects. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, and willingness to travel up to 25%. Benefits include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on belonging, collaboration, diversity, and opportunities for growth.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. As an Engagement Manager, you will support Go To Market by positioning Professional Services, driving a healthy services pipeline and bookings, and managing a global portfolio of one-time and recurring offerings aligned to customer needs, while coordinating with sales leadership on priority accounts. Your day-to-day includes leading customer discovery and proposal development, orchestrating pilots, enabling post-sale handoff and delivery mobilization, optimizing the service offerings, and providing delivery oversight while managing multiple strategic clients and partner ecosystems. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong executive-level communication, comfort with AI and agentic workflows, and willingness to travel up to 25%. What’s in it for you: a global benefits package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture at a company that serves 100M+ users and 250,000 companies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI and Miro’s platform. As an Engagement Manager, you’ll support Go To Market efforts, act as the subject matter expert for positioning Professional Services, drive the services pipeline and global portfolio, and lead alignment with sales on priority accounts, discovery, proposals, pilots, and post-sale handoff. You’ll also manage delivery by providing subject matter expertise, overseeing delivery teams across the full lifecycle, nurturing client relationships post-engagement, coordinating with partners, and incubating AI-native solutions while contributing to service offerings and methodologies. The role requires 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers benefits such as equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about life at Miro and recruitment privacy.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, implementation experts, and technical account managers, powered by agentic AI and the platform. The Engagement Manager role supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, and managing a global portfolio while aligning with sales and delivery. Day-to-day duties include leading pre-sales activities, customer discovery and solutioning, running pilots, coordinating post-sale handoffs, and overseeing delivery across multiple strategic clients with partner collaboration to deliver AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales role, strong communication and executive presence, familiarity with AI and low/no code tooling, change management, and up to 25% travel. Benefits include equity, a wellbeing program, equipment allowance, and a learning and development stipend, alongside Miro’s emphasis on diversity, inclusion, and belonging, with details on recruitment privacy policy.

The Financial Reporting & Controls team at Miro ensures accurate financials, builds financial infrastructure, and supports smooth operations, offering an opportunity to make an immediate impact at a rapidly growing company. The Accountant role reports to the Accounting Manager based in Miro’s Yerevan hub and is part of the accounting function. Key responsibilities include month-end close with journal entries, account reconciliations, cash transfers and bank reconciliations, organizing accounting records, supporting internal and external audits, and completing ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft experience, strong analytical skills and attention to detail, proficiency in Excel, and English fluency, with NetSuite experience and international-company work a plus. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative environment, with location-specific benefits detailed on the Global Miro benefits board.

The Financial Reporting & Controls team at Miro ensures accurate financials and builds the financial infrastructure to support operations, offering an opportunity to make an immediate impact at a rapidly growing company. The Accountant role reports to the Accounting Manager in the Yerevan hub and is an integral part of Miro's accounting function. Responsibilities include month-end close with journal entries, account reconciliations, recording cash transfers and bank reconciliations, organizing accounting records, supporting internal and external audits, and completing ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft proficiency, strong analytical skills and attention to detail, Excel proficiency, NetSuite experience and international-company exposure are a plus, and English fluency is required. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and a learning & development stipend), a diverse and collaborative culture aligned with the mission to empower teams, and notes about location-specific benefits and a Recruitment Privacy Policy.

The Financial Reporting & Controls team at Miro ensures accurate financials, builds the financial infrastructure, and maintains smooth operations, and this Accountant role reports to the Accounting Manager based in the Yerevan hub. Responsibilities include month-end close with journal entries, account reconciliations, recording cash transfers and bank reconciliations, maintaining accounting records, supporting internal and external audits, and completing ad-hoc projects and reports. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft proficiency, strong analytical and detail-oriented skills, Excel proficiency, NetSuite experience and international company exposure as a plus, and English fluency. The role offers a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual workspace for distributed teams to collaborate and innovate, with a diverse, inclusive culture and a mission to empower teams to create the next big thing, and a note that recruitment privacy policies apply to applicants.

The Financial Reporting & Controls team at Miro is responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations, and this role offers an opportunity to make an immediate impact at a rapidly growing company. The Accountant will be an integral part of the accounting function and will report to the Accounting Manager based in Miro’s Yerevan hub. Responsibilities include month-end close with journal entries, account reconciliations, recording cash transfers and bank reconciliations, maintaining accounting records, supporting internal and external audits, and completing ad-hoc projects and reports. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft experience, strong analytical skills and attention to detail, proficiency in Excel, familiarity with NetSuite and international company experience a plus, and English fluency is required. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity, inclusion, collaboration, and a Recruitment Privacy Policy governing applicant data.

The Financial Reporting & Controls team at Miro ensures accurate financials, builds financial infrastructure, and supports smooth operations, offering an opportunity to make an immediate impact at a rapidly growing company. The Accountant role reports to the Accounting Manager in the Yerevan hub and involves month-end close tasks, account reconciliations, recording cash transfers and bank reconciliations, maintaining company records, supporting audits, and completing ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft proficiency, strong analytical skills and attention to detail, proficiency in Excel, plus NetSuite experience and international company exposure as a plus, with English fluency required. The benefits package typically includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual workspace for distributed teams that enables collaboration across 100M+ users and 250,000 companies, with a diverse and inclusive culture and a mission to empower teams to create the next big thing.

The Financial Reporting & Controls team at Miro is responsible for accurate financials, building financial infrastructure, and ensuring smooth operations, and this role offers an opportunity to make an immediate impact at a rapidly growing company. In this Accountant role, you’ll report to the Accounting Manager in the Yerevan hub and handle month-end close, journal entries, reconciliations (ArmSoft and NetSuite), cash transfers, bank reconciliations, document organization, audit support, and ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), strong ArmSoft experience, sharp analytical skills and attention to detail, Excel proficiency, NetSuite experience a plus, and English fluency. The package includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with benefits varying by location. Miro is a visual workspace for distributed teams, with more than 100 million users, 250,000 companies, founded in 2011, about 1,600 employees in 13 hubs, and a culture focused on diversity, belonging, collaboration, and continuous improvement.

The Financial Reporting & Controls team at Miro is hiring an Accountant (reporting to the Accounting Manager in Yerevan) to help deliver accurate financials and build the company’s financial infrastructure at a fast-growing organization. Key responsibilities include month-end close with journal entries, performing account reconciliations, recording cash transfers and bank reconciliations, maintaining accounting records, supporting internal and external audits, and completing ad-hoc projects and reports. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft proficiency, strong analytical and Excel skills, experience with NetSuite and working in an international company a plus, and English fluency. The role offers benefits such as equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on Miro’s Global benefits board. About Miro: a visual workspace for distributed teams, with a diverse and inclusive culture, over 100M users and 250k companies; recruitment is governed by Miro’s Recruitment Privacy Policy.

The Financial Reporting & Controls team at Miro is hiring an Accountant to contribute to accurate financials, help build financial infrastructure, and support operations, reporting to the Accounting Manager based in the Yerevan hub. The role involves month-end close, journal entries, account reconciliations for Armenian Software and NetSuite, recording cash transfers and bank reconciliations, maintaining accounting records, supporting internal and external audits, and handling ad-hoc projects and reports. Requirements include 4+ years in Armenian accounting (Big 4 preferred), mandatory ArmSoft experience, strong analytical and Excel skills, excellent communication, NetSuite and international company experience a plus, and English fluency is required. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on the Global Miro benefits board. About Miro: a global visual collaboration platform for distributed teams with over 100 million users and 250,000 companies, 1,600+ employees in 13 hubs, emphasizing collaboration, inclusion, and belonging, with a Recruitment Privacy Policy governing applicant data.

The Financial Reporting & Controls team at Miro ensures accurate financials, builds our financial infrastructure, and supports operations, offering an opportunity to make an immediate impact at a fast-growing company. The Accountant will report to the Accounting Manager in the Yerevan hub and lead month-end close tasks, account reconciliations, cash transfers and bank reconciliations, maintain records, support audits, and complete ad-hoc projects. Requirements include 4+ years in Armenian accounting (Big 4 preferred), mandatory ArmSoft experience, strong analytical and detail-oriented skills, Excel proficiency, NetSuite familiarity a plus, and English fluency. The role offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences noted on the Global Miro benefits board. About Miro: a visual workspace for distributed teams, with a diverse, inclusive culture and a Recruitment Privacy Policy governing applicants' data.

The Financial Reporting & Controls team at Miro is responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations, offering an opportunity to make an immediate impact at a rapidly growing company. The Accountant role reports to the Accounting Manager in the Yerevan hub and includes month-end close tasks, journal entries, account reconciliations for Armenian Software and NetSuite, recording cash transfers and bank reconciliations, organizing records, supporting audits, and completing ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft experience, strong analytical skills and attention to detail, Excel proficiency, NetSuite experience and international company exposure as a plus, and English fluency is required. What’s in it for you includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits varying per the Global Miro benefits board. About Miro: a visual workspace for innovation that serves over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, prioritizing diversity, inclusion, collaboration, and a mission to empower teams to create the next big thing, with applicant data handled under Miro’s Recruitment Privacy Policy.

The Strategic Finance team at Miro turns data into decisions, and the R&D pillar serves as the financial brain trust for one of the company’s largest and fastest-evolving cost centers as AI reshapes product development. The Strategic Finance Manager, R&D will be the dedicated finance partner to the R&D leadership team, owning end-to-end planning from headcount to software and AI/cloud infrastructure spend, and shaping ROI-backed roadmaps and unit economics. Key responsibilities include R&D FP&A and forecasting, headcount strategy with People Ops, AI cost strategy and optimization, investment cases for tooling and infrastructure, AI-powered finance operations, and executive reporting that translates R&D economics into actionable narratives. Requirements include 5+ years in strategy/consulting/FP&A, advanced financial modeling, the ability to influence senior technical stakeholders, a strong interest in AI/cloud cost dynamics and using AI tools in finance, excellent communication, bias to action, and familiarity with SaaS models. The role is hybrid and based in Amsterdam, with a global benefits package including equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, at a company that emphasizes diversity and inclusive collaboration.

The Strategic Finance team at Miro combines finance, strategy, and operations to turn data into decisions, with the R&D pillar acting as the financial brain for one of the company’s largest cost centers as AI reshapes product development. The Strategic Finance Manager, R&D, based in Amsterdam, is a hybrid strategist-analyst-operator who owns end-to-end R&D finance—from headcount planning and software spend to AI/cloud infrastructure cost and unit economics. Key responsibilities include building forecast models, prioritizing investments, developing invest cases, and partnering with R&D leaders to optimize where every dollar lands, while using AI to automate analyses and reporting. Requirements include 5+ years in strategy/consulting/FP&A or related fields, advanced financial modeling, experience partnering with senior technical stakeholders, a strong interest in AI/cloud cost dynamics, and excellent communication; SaaS or cloud-native exposure is preferred. The role offers equity and benefits, a learning stipend, and is anchored in Miro’s Amsterdam hub, with the company highlighting its diverse, inclusive culture and mission to empower teams to create the next big thing.

The Strategic Finance team at Miro partners across finance, strategy, and operations to turn data into decisions, with R&D as one of its largest and fastest-evolving cost centers shaped by AI. They are hiring a Strategic Finance Manager, R&D (hybrid role based in Amsterdam) to be the dedicated finance partner to R&D leadership, owning end-to-end planning from headcount to software and AI/cloud infrastructure spend. The role emphasizes building AI unit economics, evaluating investments (make vs. buy, tooling, providers), and driving cost optimization while accelerating the roadmap, including using AI to automate finance tasks. Requirements include 5+ years in strategy/consulting, FP&A, or related fields; advanced financial modeling and the ability to partner with senior technical stakeholders; a strong interest in AI/cloud cost dynamics and SaaS models; and excellent communication. Miro offers global benefits, equity, a learning stipend, and a diverse, collaborative culture, with location-specific benefits and a Recruitment Privacy Policy.

The Strategic Finance team at Miro sits at the intersection of finance, strategy, and operations to turn data into decisions, and the R&D pillar acts as the financial brain trust for one of Miro’s largest cost centers as AI reshapes how products are built and operated. The Strategic Finance Manager, R&D will be the dedicated finance partner to the R&D leadership team, owning end-to-end financial planning—from headcount to software and AI/cloud infrastructure spend—and building unit economics that explain how AI products generate value and incur cost. You’ll lead R&D forecasting and workforce planning, AI cost strategy and optimization, investment cases for tooling and infrastructure, and cross-functional initiatives to reduce unit costs without slowing the roadmap, while advancing AI-powered finance operations and executive reporting. What you’ll need: 5+ years in strategy/consulting/investment banking/FP&A or related fields, advanced financial modeling and unit economics skills, proven ability to partner with senior technical stakeholders, strong interest in AI/cloud cost dynamics, exceptional communication, and familiarity with SaaS models; this is a hybrid role based in Amsterdam. What’s in it for you: a global benefits package including equity, wellbeing, a WFH equipment allowance, and an L&D stipend, plus a diverse, collaborative culture and a commitment to belonging, with more details in Miro’s benefits and Recruitment Privacy Policy.

Miro's Strategic Finance team turns data into decisions by partnering with leaders to set ambitious targets and optimize investments, blending external market signals with internal analysis. The R&D pillar acts as the financial brain trust for a major and rapidly evolving cost center, where AI-driven product development increases the weight of decisions on headcount, tooling, models, and cloud commitments. The Strategic Finance Manager, R&D role partners with the R&D leadership team as a strategist, analyst, and operator, owning end-to-end planning including global headcount, software, and AI/cloud infrastructure spend. Responsibilities include building AI unit economics, optimizing investments across tooling and infrastructure, developing business cases for major R&D bets, and driving AI-powered finance operations and executive reporting. This hybrid Amsterdam-based role requires 5+ years of relevant experience, strong modeling and stakeholder influence, familiarity with AI/cloud costs, and offers global benefits and a culture of inclusion at Miro.

The Strategic Finance team at Miro turns data into decisions and the R&D pillar serves as the financial brain trust for a major cost center, shaping AI and cloud investments to help the company grow faster and more efficiently. The Strategic Finance Manager, R&D is the dedicated finance partner to R&D leadership, owning the end-to-end financial story—from headcount planning to software and AI/cloud infrastructure spend—and assessing ROI of roadmap bets. You’ll build unit economics for AI costs, model hiring plans and location strategies with People Ops, and lead build-vs-buy analyses and cross-functional cost-optimization initiatives to drive reductions without slowing the roadmap. You’ll also be a primary proponent of AI-powered finance operations—automating variance analysis and reporting, preparing executive and board materials, and translating complex R&D economics into clear recommendations. The role is hybrid and based in Amsterdam, requires 5+ years of relevant experience, advanced financial modeling and strong stakeholder collaboration, and offers global benefits and a development stipend as part of Miro’s inclusive culture.

The Strategic Finance team at Miro turns data into decisions across finance, strategy, and operations, with the R&D pillar serving as the financial brain trust for a major, AI-driven cost center and a focus on shaping where R&D funds go. The Strategic Finance Manager, R&D is a hybrid role that partners with R&D leadership to own end-to-end financial planning for R&D, including headcount, software, and AI/cloud infrastructure spend, with clear ROI storytelling. The role emphasizes building AI cost unit economics, leading cross-functional optimization initiatives, developing investment cases for tooling and infrastructure, and driving AI-enabled finance operations along with executive-level storytelling for R&D leadership. Requirements include 5+ years in strategy/consulting/FP&A or related fields, advanced financial modeling and scenario analysis, proven collaboration with senior technical stakeholders, a strong interest in AI/cloud cost dynamics, excellent communication, SaaS familiarity, and it is based in Amsterdam. Miro offers a global benefits package—equity, wellbeing benefits, WFH equipment allowance, and an L&D stipend—along with a diverse, collaborative culture and growth opportunities.

The Strategic Finance team at Miro turns data into decisions and, through the R&D pillar, acts as the financial brain trust for one of the company’s largest cost centers as AI reshapes product development. The Strategic Finance Manager, R&D will be the dedicated finance partner to R&D leadership, owning end-to-end planning—from headcount to software and AI/cloud infrastructure spend—and developing unit economics and investment cases to guide where dollars land. Key responsibilities include R&D FP&A, workforce planning with People Ops, AI cost optimization, ROI-focused decision support for tooling and infrastructure, AI-powered finance operations, and executive reporting to boards and ELT. Requirements include 5+ years in strategy/consulting/FP&A with advanced modeling, experience partnering with senior technical stakeholders, interest in AI/cloud cost dynamics, strong communication, bias to action, and familiarity with SaaS models. The role is Amsterdam-based, with a benefits package including equity, wellbeing, WFH equipment, and an L&D stipend, and Miro emphasizes a diverse, inclusive culture and global collaboration.

The Strategic Finance team at Miro partners with leaders across the company to turn data into decisions, combining market signals with internal analysis to drive growth, with R&D as one of the largest, rapidly evolving cost centers shaped by AI. The Strategic Finance Manager, R&D will be the dedicated finance partner to R&D leadership, owning end-to-end planning (headcount, software, and AI/cloud infrastructure spend) and building unit economics to explain how AI products cost and generate value. You’ll develop investment cases, prioritize where dollars land, and lead AI-powered finance operations to automate analysis and reporting, while preparing executive narratives and board materials. Requirements include 5+ years in strategy/consulting/FP&A or related fields, advanced financial modeling and scenario analysis, experience partnering with senior technical stakeholders, strong interest in AI/cloud cost dynamics, and exceptional communication with a bias toward action and comfort with ambiguity. The role is hybrid in Amsterdam and offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a development stipend, within Miro’s emphasis on belonging and an inclusive culture.

The Strategic Finance team at Miro turns data into decisions and, through the R&D pillar, acts as the financial brain trust for one of the company’s largest and fastest-evolving cost centers, guiding AI-related investment decisions. The role is a hybrid Strategic Finance Manager, R&D based in Amsterdam, partnering with R&D leadership to own end-to-end financial planning—from headcount across global engineering and product teams to software, AI, and cloud infrastructure spend—while building unit economics and ROI-focused roadmaps. Responsibilities include R&D FP&A, headcount strategy and workforce planning, AI cost strategy and optimization, investment cases and strategic decision support, AI-powered finance operations, and executive reporting. Requirements include 5+ years in strategy/management consulting, investment banking, strategic FP&A, BizOps, or corporate strategy, advanced financial modeling skills, experience partnering with senior technical stakeholders, strong interest in AI/cloud cost dynamics, exceptional communication, a bias to action, and familiarity with SaaS business models. Miro offers global benefits including equity, wellbeing, a learning stipend, and a focus on diversity and inclusion, with this role located in the Amsterdam hub as part of a company dedicated to empowering distributed teams to create the next big thing.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a 240-hour annual enterprise professional services subscription designed to help customers design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap that evolves as needs change, serving as trusted advisors to both business and technical stakeholders. What you’ll do includes leading discovery, facilitating alignment on outcomes and adoption milestones, conducting collaboration/workspace assessments, designing governance structures and change-management plans, coaching on best practices and AI-enabled workflows, facilitating workshops, building lightweight prototypes, and tracking progress against milestones while flagging risks. What you’ll need covers 6+ years in consulting/change management/Agile/digital collaboration, ability to lead structured discovery and synthesize insights, experience enabling cross-functional teams to adopt new tools, familiarity with governance/workspace architecture, knowledge of Human-Centered Design/Design Thinking/Agile, fluency in Miro or similar platforms, and near-native Japanese with business-level English. What’s in it for you includes a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), joining a diverse team, Miro’s mission to empower teams with belonging and inclusion, and information about recruitment privacy policies.

This role is for a Technical Account Manager in Miro's Professional Services in EMEA, reporting to the EMEA + JAPAC lead, and designed to be a strategic partner for enterprise TAM customers while collaborating with the PS team, Product, and Customer Success. You’ll pioneer how we deliver TAM services using Miro’s AI capabilities, guiding enterprise customers through innovation workflows and building integration strategies that make Miro indispensable. Responsibilities include redesigning AI-driven business workflows across the full innovation cycle (discovery through delivery), integrating with Miro’s REST APIs, API WebSDK, and MCP, owning the technical health of accounts, and scaling adoption by coaching internal champions and Centers of Excellence. You’ll partner with Customer Success Managers to run Quarterly Business Reviews, translate platform data into strategic insights, and act as the strategic technical partner for TAM customers with end-to-end ownership. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a proven track record of workflow optimization and change management, and a proactive, data-driven mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a commitment to diversity and inclusion.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription for enterprise customers that provides 240 hours per year to design, implement, and scale collaboration solutions across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven roadmap that evolves with customer needs. Responsibilities include leading discovery to understand goals and pain points, facilitating vision and prioritization sessions, conducting collaboration and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI workflows, building prototypes and templates, and partnering with IT/Admin to standardize workspace setup and governance while tracking milestones and risks. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; experience enabling cross-functional teams; familiarity with collaboration governance, workspace architecture, and lifecycle management; knowledge of Human-Centered Design/Design Thinking/Agile; fluency in Miro or similar platforms; and near-native Japanese with business-level English. What’s in it for you includes a global benefits package with equity, wellbeing, an annual Learning & Development stipend, and a WFH equipment allowance; a diverse, collaborative culture; and location-specific benefits as described in Miro’s Global Benefits board.

You will join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role focused on advanced consulting with AI-driven delivery and cross-functional collaboration with the PS team, Product, and Customer Success. You’ll be the first to pioneer how TAM services are delivered using Miro’s AI capabilities, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, enabling integrations via Miro’s REST APIs, WebSDK, and MCP, owning the technical health of accounts, scaling adoption, coaching internal champions and Centers of Excellence, and partnering with Customer Success Managers to run quarterly business reviews and demonstrate business impact. Requirements include 5+ years in enterprise SaaS consulting/TAM roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale change management, and the ability to facilitate executive-level discussions with an ownership mindset. What’s in it for you: global benefits including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and collaborative environment that aligns with Miro’s mission to empower teams and foster belonging and inclusion.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription that provides 240 hours per enterprise to design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that adapts as needs change. Responsibilities include leading discovery and alignment, conducting collaboration, workflow, and workspace assessments, designing governance structures, guiding change management, coaching on best practices and AI-enabled templates, facilitating workshops across Agile, product development, design thinking, and strategy, building prototypes and reusable workflows, and tracking milestones and risks. Required qualifications include 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling cross-functional teams to adopt new tools; familiarity with governance frameworks and workspace architecture; knowledge of Human-Centered Design or Design Thinking; fluency in Miro or similar platforms; and near-native Japanese with business English. What’s in it for you: a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse, collaborative team, and information about location-specific benefits; Miro emphasizes belonging and inclusion and shares its recruitment privacy policy.

You’ll join Miro’s Professional Services team as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise customers who pay for TAM services, collaborating with Product, PS, and Customer Success with a focus on AI-driven delivery. This newly created role is designed to fill a real gap by pioneering how TAM services are delivered using Miro’s AI capabilities, feeding insights back to the team and helping enterprises redesign how they work, guide innovation workflows, build integration strategies, and make Miro indispensable. What you’ll do includes redesigning and optimizing AI-driven workflows across the full innovation cycle, supporting customers’ integrations with REST APIs, WebSDK, and MCP, owning the technical health of accounts, and building adoption by coaching internal champions and Centers of Excellence; you’ll also partner with CSMs for Quarterly Business Reviews and act as the strategic technical partner for TAM-paying customers. You’ll need 5+ years in consulting, TAM, forward deployed engineering, or similar enterprise SaaS roles; hands-on experience with AI tools, prompt engineering, and agentic workflows; strong technical fluency with APIs and enterprise IT ecosystems; a track record of driving workflow optimization and platform adoption at scale, managing change; and the ability to leverage platform analytics for executive-level workshops with a proactive, ownership-driven mindset. The role offers global benefits (equity, wellbeing benefit, equipment allowance, and an annual L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams to create the next big thing, with location-specific benefits and the Recruitment Privacy Policy available on the benefits board.

The Innovation Architect at Miro acts as a Solution Architect for the MOST program, Miro’s annual enterprise professional services subscription that provides 240 hours per year to help customers design, implement, and scale collaboration solutions across teams, functions, and geographies. They collaborate with customers to translate business strategy into scalable collaboration architectures in Miro, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap that adapts as needs evolve. Responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, implementing governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building prototypes and reusable templates, partnering with IT/Admin, and providing ongoing advisory support and risk management. Requirements include 6+ years in consulting/change management/Agile transformation or related fields, experience enabling cross-functional teams to adopt new tools, familiarity with governance frameworks and workspace architecture, knowledge of Human-Centered Design/Agile/Design Thinking, fluency in Miro (or similar), and near-native Japanese with business-level English. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, diversity, and collaboration, and recruitment privacy is described in their policy.

Join Miro's Professional Services as a Technical Account Manager (TAM) in EMEA, reporting to the EMEA + JAPAC lead, to be a strategic partner to enterprise TAM customers through AI-driven consulting. You’ll pioneer delivering TAM services with Miro’s AI capabilities, guiding enterprise customers to redesign workflows, build durable integration strategies, and make Miro indispensable to their teams. You’ll own the technical health of customer accounts, drive platform adoption and organizational change, empower internal champions, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and business impact. Requirements include 5+ years in consulting, technical account management, forward deployed engineering, or similar enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and change management, and the ability to facilitate executive-level conversations. What’s in it for you is a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and joining a diverse, inclusive culture at Miro, a leading visual workspace for teams to innovate.

The Innovation Architect in Miro's MOST program serves as a Solution Architect for collaboration and ways of working, translating customer business strategy into scalable Miro architectures and acting as a trusted advisor to both business and technical stakeholders. MOST is Miro’s annual professional services subscription offering 240 hours per year to help enterprise clients design, implement, and scale collaboration solutions across teams, functions, and geographies. Key responsibilities include leading discovery and alignment, conducting workflow and workspace assessments, designing governance and operating models, guiding change management, coaching teams, prototyping templates, partnering with IT/Admin, tracking milestones, and providing ongoing advisory support throughout the subscription. Requirements include 6+ years in consulting/change management/Agile transformation or similar, strong discovery and cross-functional enablement experience, familiarity with governance/workspace architecture, experience with human-centered design or design thinking, fluency in Miro or similar platforms, and near-native Japanese with business English. Perks include a global benefits package (equity, wellbeing benefit, WFH equipment allowance, L&D stipend), a diverse and inclusive culture, and a focus on staying current with Miro and AI innovations to continually grow guidance and impact.

You will join Miro’s Professional Services as a Technical Account Manager for the EMEA region, reporting to the EMEA + JAPAC lead, with a focus on strategic, AI‑driven delivery for enterprise TAM engagements. The role is to pioneer how TAM services are delivered using Miro’s AI, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams’ daily work. You’ll redesign AI‑driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, monitor platform health to deepen adoption, coach internal champions, and partner with Customer Success to drive quarterly business reviews and measurable business impact. Requirements include 5+ years in enterprise SaaS customer‑facing tech roles, hands‑on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record of leading workflow optimization and large‑scale change, data‑driven decision making, and a proactive ownership mindset. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, inclusive, global culture as it serves a large, distributed user base across multiple hubs.

The Innovation Architect at MOST acts as a Solution Architect for Miro Optimization Services & Training, the MOST subscription that provides 240 hours per year for enterprise customers to design, implement, and scale Miro-based collaboration solutions. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven roadmap while serving as trusted advisors to both business and technical stakeholders. Key duties include leading discovery, facilitating alignment, conducting assessments, designing governance, guiding change management, coaching teams, facilitating workshops, prototyping templates, partnering with IT, and tracking milestones to adjust plans as needs evolve. Requirements include 6+ years in consulting/change management/Agile transformation, experience enabling cross-functional teams, familiarity with collaboration governance and workspace architecture, Human-Centered Design/Design Thinking, fluency in Japanese (near-native) and business-level English, and strong communication and adaptability. Benefits highlighted include a global package (equity, wellbeing benefit, WFH allowance, L&D stipend) and a culture focused on diversity and inclusion, with Miro describing its mission and values and providing privacy information.

You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise TAM customers while collaborating with Product, PS, and Customer Success. This newly created role focuses on advanced consulting with an emphasis on AI-driven delivery, pioneering how TAM services are delivered using Miro’s AI capabilities and feeding insights back to the wider team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with REST APIs, WebSDK, and MCP, own the technical health of customer accounts, scale adoption, coach internal champions, and lead change management to make Miro indispensable to their work. You’ll act as the strategic technical partner for TAM-paying customers, owning outcomes end-to-end, anticipating needs, and working with Customer Success Managers to run Quarterly Business Reviews that translate platform data into strategy; requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools, prompt engineering, and agentic workflows, strong API/integration fluency, and a track record of driving large-scale adoption and organizational change. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, collaborative culture; Miro is a global visual workspace used by 100M+ users and 250,000 companies, committed to belonging and inclusion and governed by a Recruitment Privacy Policy.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise professional services subscription offering 240 hours per year to help design, implement, and scale collaboration solutions across teams, functions, and geographies. They partner with customers to translate business strategy into scalable Miro architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven roadmap that evolves with customer needs. Responsibilities include leading discovery, facilitating vision and alignment sessions, conducting collaboration and workspace assessments, building governance frameworks, guiding change management, coaching on best practices and templates, prototyping reusable workflows, and tracking milestones while flagging risks. Requirements include 6+ years in consulting, change management, Agile transformation, or digital collaboration; ability to drive structured discovery and cross-functional adoption; familiarity with governance frameworks and workspace lifecycle; experience with Human-Centered Design/Design Thinking/Agile; fluency in Miro (or similar tools); and near-native Japanese with business English proficiency. Benefits include a global package (equity, wellbeing benefit, WFH equipment allowance, Learning & Development stipend), a diverse, collaborative culture, and ongoing opportunities to stay current on Miro innovations and AI features to enhance guidance.

You’ll join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role designed to bring advanced AI‑driven consulting to enterprise customers who pay for TAM services. You’ll pioneer how TAM is delivered by leveraging Miro’s AI capabilities, guiding customers through innovation workflows, building durable integration strategies, and turning Miro into a tool teams can’t imagine working without. You’ll own the technical health of customer accounts, monitor platform engagement, deepen adoption, build internal champions, and drive the organizational change needed to make Miro a strategic part of how they innovate. You’ll partner with Customer Success Managers for Quarterly Business Reviews, translate platform data into actionable insights, and act as the strategic technical partner end-to-end for TAM customers. Requirements include 5+ years in enterprise SaaS consulting or similar, hands-on AI tooling and prompt engineering, strong API/integration fluency, a track record of scaling adoption and change across large organizations, and a proactive, ownership‑driven mindset.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise professional services subscription providing 240 hours to design, implement, and scale collaboration solutions across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures in Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and shaping an outcomes-driven solution roadmap that evolves as needs change. They lead discovery to understand goals and pain points, facilitate alignment sessions, conduct collaboration and workspace assessments, synthesize insights, and design governance structures (workspace structure, naming, access, lifecycle, templates) to reduce risk and support long-term scalability. They coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning and decision-making; they facilitate workshops across Agile ceremonies, product development, innovation, design thinking, and strategy, build lightweight prototypes and reusable workflows, and partner with IT/Admin to standardize workspace setup and governance while providing ongoing advisory support and tracking milestones. Requirements include 6+ years in consulting or related fields, experience enabling cross-functional teams to adopt new tools, familiarity with collaboration governance and lifecycle management, fluency in Miro or similar platforms, strong communication and stakeholder-management skills, near-native Japanese and business-level English, plus benefits such as equity, wellbeing, equipment allowance, and an L&D stipend, with location differences noted and a focus on belonging and inclusion.

The position is a newly created Technical Account Manager role in Miro’s Professional Services for EMEA, reporting to the EMEA + JAPAC lead, designed to be a strategic partner to enterprise TAM customers and share learnings across teams. You’ll pioneer delivering TAM services using Miro’s AI capabilities, guiding enterprises to redesign AI-driven workflows and build integrations with Miro’s REST APIs, WebSDK, and MCP to drive real business value. You’ll own the technical health of customer accounts, drive platform adoption, coach internal champions and Centers of Excellence, lead change management to make Miro a core part of innovation, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and impact. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of scaling adoption and managing large-scale organizational change, and the ability to facilitate executive-level discussions using platform analytics. The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and reflects Miro’s diverse, inclusive culture, as the company continues to empower teams to create the next big thing across a broad, global user base.

The Innovation Architect is a Solution Architect within Miro’s MOST program, partnering with enterprise customers to translate business strategy into scalable collaboration architectures, governance, and outcomes-driven roadmaps, while acting as a trusted advisor to both business and technical stakeholders. They lead discovery aligned to the 240-hour MOST allocation, facilitate vision and prioritization sessions, assess workflows and workspace setups, design governance frameworks, and guide change management and adoption milestones while coaching teams on best practices, templates, and AI-enabled techniques. They build prototypes and reusable workflows, partner with IT/Admin to standardize governance and reduce tool sprawl, and proactively track progress against milestones, flag risks, and help re-prioritize work as needs evolve. Requirements include 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields, proven ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance and lifecycle management, and near-native Japanese with business-level English proficiency; fluency in Miro or similar platforms is preferred. Benefits include equity, wellbeing, a WFH equipment allowance, and an Learning & Development stipend, with location-specific variations; Miro also emphasizes belonging, diversity, and inclusion as part of its mission to empower teams.

You’ll join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, partnering with enterprise customers who pay for TAM services and collaborating with Product and Customer Success. The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery, pioneering TAM delivery with Miro’s AI capabilities and feeding insights to the broader team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with Miro’s REST APIs, WebSDK, and MCP, own the technical health of customer accounts, and build adoption by coaching internal champions and managing organizational change. You’ll work with CS to run Quarterly Business Reviews, turn platform data into strategic insights, and act as the strategic technical partner for TAM customers, owning outcomes end-to-end and anticipating needs. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on AI/tools experience, strong API/integration fluency, a track record of driving adoption and change at scale, data-informed decision making, and a proactive ownership mindset; benefits include equity, wellbeing, equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture at Miro.

The Innovation Architect is a Solution Architect for Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours to help design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven, evolving solution roadmap. Key responsibilities include leading discovery and alignment sessions, conducting workflow and workspace assessments, implementing governance, guiding change management, coaching on best practices and AI-enabled workflows, prototyping templates, and coordinating with IT to standardize governance and reduce tool sprawl. Requirements include 6+ years in consulting or related fields, ability to lead structured discovery and cross-functional adoption, familiarity with collaboration governance and design thinking/Agile methods, fluency in Miro or similar tools, and near-native Japanese with business English proficiency. What’s in it for you: global benefits such as equity, wellbeing perks, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, collaborative culture focused on belonging and continuous growth.

- You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, with a mission to be strategic partners to enterprise TAM customers and collaborate with Product and Customer Success. - The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery and to pioneer how TAM services are delivered using Miro's AI capabilities, feeding these insights back to the team. - You’ll redesign AI-driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, own the technical health of accounts, build adoption, and lead change management including quarterly business reviews with Customer Success. - Requirements include 5+ years in relevant enterprise SaaS customer-facing roles, hands-on experience with AI tooling and prompt engineering, strong API/integration fluency, a track record of driving platform adoption at scale, and the ability to facilitate executive-level discussions with data-driven insights. - The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that emphasizes belonging and collaboration at Miro.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery for the Japan region (MOST, Implementation, Advisory, and TAM), directing Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with high autonomy to evolve global programs for Japanese market expectations. Responsibilities include people leadership and talent development: managing the team, setting standards, coaching to act as trusted advisors, and partnering with People on hiring, performance, and succession, building a strong local leadership bench aligned with global standards. Strategic and operational duties involve owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansions, identifying regional adaptations of global programs, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, CS, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of programs to regional realities, alignment with Sales and CS leadership, and tangible revenue contribution to global PS performance. Qualifications include 8+ years in PS/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and ability to operate autonomously in fast-changing environments, and fluency in English and Japanese; preferred experience includes prior leadership in Japan, high-touch enterprise delivery, and an AI-first mindset; Miro offers benefits, equity, and a diverse, collaborative culture.

Miro's Japan Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace through MOST programs and one-time Implementation, Advisory, and Technical Account Management engagements, with Japan requiring local leadership, cultural fluency, and cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan is the region’s senior PS leader, accountable for all delivery motions (MOST, Implementation, Advisory, TAM) and leads Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, while tailoring global programs to Japanese market expectations and serving as the primary escalation and decision authority for Japan. Key responsibilities include people leadership and talent development, setting high standards for professionalism and customer engagement, capacity planning and delivery readiness, regional adaptation of global programs, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners. In the first 6–12 months, success means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, alignment with Sales and CS, and tangible contributions to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong delivery governance and escalation skills, autonomy in ambiguous environments, fluency in English and Japanese; preferred experience in Japan and an AI-first mindset, with benefits such as equity, wellbeing support, WFH equipment allowance, and an L&D stipend (location-specific variations may apply).

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery in Japan (MOST, Implementation, Advisory, and TAM), supervising Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with autonomy and responsibility to tailor global programs to Japanese market expectations and culture. They directly manage the local teams, set high professional standards, coach practitioners to be trusted enterprise advisors, and partner with People leadership on hiring, performance management, and succession planning to build a strong local leadership bench aligned with global standards. Operationally, the role owns regional capacity planning and delivery readiness, drives delivery excellence to reinforce renewals and expansions, identifies where global programs need regional adaptation, and contributes Japan-specific insights to global PS strategy. Cross-functionally, they collaborate with Sales and Customer Success to support growth and renewals, work with Product teams to capture Japanese customer needs and adoption patterns, and coordinate with partners while maintaining strict quality standards. Requirements include 8+ years in PS/Consulting/Enterprise SaaS, proven leadership of senior practitioners, strong governance and escalation skills, ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and an AI-first mindset, with Miro offering benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend (varying by location).

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery (MOST, Implementation, Advisory, TAM) for Japan, oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and TAMs, and ensures global programs are adapted to Japanese market expectations, serving as the primary escalation and decision authority for the region. People leadership is central: the role directly manages the delivery team, sets professional standards, coaches practitioners as trusted advisors, and partners with People leadership on hiring, performance management, and succession planning. Strategic and operational duties include owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansion, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, Customer Success, Product, and partners while upholding strict quality standards. Success in 6-12 months means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible contributions to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, governance and autonomous operation in fast-changing environments, and fluency in English and Japanese; preferred are prior PS leadership in Japan, experience with high-touch enterprise delivery, and an AI-first mindset, with Miro offering a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a collaborative, inclusive culture along with location-specific variations and a Recruitment Privacy Policy for applicants.

Miro's Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership, cultural fluency, and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the regional PS leader responsible for all delivery motions (MOST, Implementation, Advisory, and TAM) and for leading Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers, operating with high autonomy to tailor global programs to Japanese market needs. Key responsibilities include people leadership and talent development, capacity planning, delivery governance, customer engagement, and cross-functional collaboration with Sales, Customer Success, Product, and partners, while contributing Japan-specific insights to global PS strategy. In the first 6–12 months, success looks like trusted, stable delivery with strong customer feedback, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, alignment with Sales and Customer Success, and measurable contribution to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners, bilingual fluency in English and Japanese, and the ability to operate autonomously in ambiguous environments; preferred experience includes leading PS teams in Japan and an AI-first mindset, with benefits such as equity, wellbeing, and Learning & Development stipends.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions in Japan (MOST, Implementation, Advisory, TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with autonomy to tailor global programs to Japanese market needs. Responsibilities include direct people leadership and talent development, setting high standards for professionalism and customer engagement, coaching senior practitioners as trusted advisers, and partnering with People leadership on hiring and succession planning. Strategic and operational duties cover regional capacity planning, delivery excellence to reinforce renewals and expansion, adapting global programs to regional realities, and contributing Japan-specific insights to global PS strategy, while collaborating with Sales, Customer Success, Product, and partners. In 6–12 months, success means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of programs, alignment with Sales and CS leadership, and a tangible contribution to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners, strong governance and escalation skills, autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and AI-driven delivery, with the role offering global benefits and a culture of diversity and belonging at Miro.

The Senior Manager, Professional Services Delivery – Japan leads all professional services delivery in Japan (MOST, Implementation, Advisory, and Technical Account Management) and manages an autonomous team including Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, tailoring global programs to Japanese market expectations. Responsibilities include direct people leadership and development, setting high standards, coaching practitioners to act as trusted advisors, regional capacity planning and delivery readiness, supporting renewals and expansions through delivery excellence, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners. The role is the primary escalation and decision authority for Japan and contributes to global Professional Services outcomes, ensuring alignment with global strategy while reflecting local cultural nuance and growth needs. In the first 6–12 months, success means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible revenue contribution. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS with experience leading senior practitioners, strong governance and escalation skills, the ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, high-touch enterprise delivery, adapting global programs to local markets, and an AI-first mindset; benefits offered include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, alongside Miro’s emphasis on diversity and belonging.

Miro's Professional Services enables enterprise customers to adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for the region, accountable for all PS delivery motions (MOST, Implementation, Advisory, TAM) and for leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with a high degree of autonomy. Key responsibilities include people leadership and talent development, setting high standards and coaching practitioners to be trusted advisors, partnering on hiring and performance, and building a strong local leadership bench; strategically, the role owns regional capacity planning, delivery readiness, and the adaptation of global programs for Japan while contributing Japan-specific insights to global PS strategy, with cross-functional collaboration across Sales, Customer Success, Product, and partners. Success in the first 6-12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, alignment with Sales and CS, and tangible revenue contribution to global PS. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomy in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, familiarity with high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset; and the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend.

Miro’s Professional Services helps enterprise customers adopt and scale the Innovation Workspace, with Japan identified as a fast-growing, high-touch market that requires precision, trust, and deep partnership. The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and manages teams of Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and TAMs, with autonomy to adapt global programs to the Japanese market. Responsibilities include people leadership and talent development, setting high standards, coaching for trusted advisory roles, and partnering on hiring, capacity planning, and succession, while ensuring regional delivery readiness and collaborating closely with Sales, Customer Success, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, strong alignment with Sales/CS, and tangible revenue contributions. Requirements include 8+ years in Professional Services/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomous work in fast-changing environments, fluency in English and Japanese, with preferred experience in Japan, high-touch delivery, adapting global programs, and an AI-first mindset; the role and company offer benefits, equity, and a culture focused on belonging and diversity at Miro.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with the autonomy to tailor global programs to the Japanese market and serve as the primary escalation authority for Japan. Responsibilities include people leadership and talent development, regional capacity planning and delivery readiness, delivery governance and escalation management, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners to support growth, renewals, and customer adoption. Success in the first 6-12 months means a trusted, stable delivery motion across Japan, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS, and tangible revenue contributions to global Professional Services. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners in customer-facing roles, strong delivery governance and autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture within Miro’s mission to empower teams, serving 100M+ users and 250,000 companies across 1,600+ employees in 13 hubs.