Latest Job Offers for Miro
Add new offerCompany logo | Job Position | Location | Salary Range | Contract Type | Tags | Details |
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Strategic Customer Success Manager
Miro
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New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro focuses on helping customers innovate and unlock the platform's potential, fostering breakthrough moments and partnerships. The role of Strategic Customer Success Manager involves ensuring large enterprise customers fully integrate Miro into their workflows while building strategic relationships with stakeholders. Successful candidates will have 3-5 years of relevant experience and will proactively manage customer health, drive product adoption, and prevent churn. Miro offers a competitive compensation package, including benefits such as 401k matching, health insurance, and professional development allowances. The company values diversity and collaboration, aiming to create an inclusive environment where teams can thrive together in their mission to empower innovation.
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Strategic Customer Success Manager
Miro
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Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success team and is seeking empathetic, customer-focused individuals for the role of Strategic Customer Success Manager. This position involves ensuring customers maximize their investment in Miro by aligning the platform with their business workflows, maintaining strong relationships, and acting as their advocate within the company. Responsibilities include managing a portfolio of 10-15 strategic customers, enhancing product adoption, and collaborating with Account Managers to identify additional opportunities. Candidates should have over five years of customer-facing experience, a background in SaaS, and a consultative approach to problem-solving. Miro offers competitive benefits, a supportive work environment, and emphasizes diversity and inclusion in its corporate culture.
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Strategic Customer Success Manager
Miro
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Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Success team is dedicated to helping clients maximize their use of the platform and drive innovation through effective collaboration. The company seeks a Strategic Customer Success Manager to strengthen partnerships with executive stakeholders, enhance product adoption, and transform satisfied customers into advocates. Candidates should have 3-5+ years of enterprise experience, particularly in managing large enterprise customers, and possess strong project management and problem-solving skills. Miro promotes a collaborative and inclusive work environment and offers various benefits, including a competitive salary, health benefits, and professional development opportunities. The company values diversity and aims to create a workplace where all employees feel a sense of belonging and can collaborate effectively.
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Enterprise Customer Success Manager - UK/I
Miro
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London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro’s Customer Experience team consists of several groups, including Customer Success, which focuses on helping customers maximize the value of the Miro platform, particularly in the DACH region. They are seeking empathetic and customer-oriented individuals for the role of Enterprise Customer Success Manager, who will manage a portfolio of enterprise accounts and ensure product adoption and customer satisfaction. The role involves establishing strong relationships with stakeholders, creating success plans, and conducting business reviews to advocate for customer needs within the organization. Candidates should have at least three years of experience in customer success or related fields, excellent communication skills, and a proactive mindset to handle multiple accounts. Miro offers a collaborative and inclusive work environment, along with competitive benefits, while promoting diversity and belonging within the organization.
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Enterprise Customer Success Manager
Miro
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Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro is focused on enhancing customer experiences, particularly for Enterprise-licensed clients, resulting in higher retention and expansion rates. Miro is actively expanding its Customer Success team, seeking individuals who can effectively onboard and deepen relationships with customers, helping them achieve their visual collaboration goals using Miro's platform. Responsibilities for the Enterprise Customer Success Manager include managing a portfolio of customers, ensuring product adoption, tracking customer health, and collaborating with sales on account plans. Candidates should have at least five years of experience with Enterprise customers, strong communication skills, and a proactive, collaborative mindset. Miro emphasizes diversity and inclusion, aiming to create a workplace where everyone can thrive and contribute to innovative teamwork.
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Chief Customer Officer
Miro
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San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all committed to empowering customers to innovate. The company is seeking a Global Customer Experience Leader to oversee its Enterprise customer base, focusing on leading a team of Customer Success Managers, Support, and Education staff while collaborating with Sales leaders to enhance customer value and retention. Key responsibilities include mentoring the team to achieve performance targets, maintaining customer health metrics, and fostering relationships with large customers. Candidates should have over 10 years of experience in Enterprise Customer Success, with strong leadership and problem-solving skills, as well as familiarity with SaaS applications. Miro emphasizes a diverse and collaborative culture, promoting professional growth and offering competitive benefits to its employees.
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People Technology Specialist
Miro
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London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team focuses on providing a reliable and intuitive digital experience for Mironeers, enabling them to concentrate on collaboration and delivering quality work. They are seeking a Service and Support Specialist in London with 2-3 years of Workday experience to enhance their personnel systems and improve global processes. The role involves providing Tier 2 functional support, managing service requests, documenting solutions, and participating in strategic discussions to optimize people technology. Key qualifications include expertise in HR processes, strong analytical and project management skills, and the ability to communicate and collaborate effectively. Miro promotes a diverse and inclusive environment, inviting talent from various backgrounds to foster creativity and innovation.
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Payroll Specialist
Miro
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Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is looking to hire a Payroll Specialist who possesses a solid understanding of US payroll. In this role, the specialist will process bi-monthly payroll using ADP Workforce Now, ensuring accuracy, compliance, and timely employee payments. The position emphasizes collaboration with the People Ops team and maintaining payroll records, while also offering support for international payroll operations. Candidates should have 2-3 years of payroll experience, proficiency in Microsoft Excel, and a strong attention to detail. Miro promotes a diverse and inclusive culture, offering competitive benefits and opportunities for professional development.
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Payroll Specialist
Miro
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Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team is seeking a Payroll Specialist with knowledge of Armenian payroll to join their diverse group, which collaborates across the US, the Netherlands, and Armenia. The role involves processing monthly payroll using Armsoft, transitioning to ADP Celergo, ensuring compliance with local regulations, and maintaining accurate records. Candidates should have 3-4 years of payroll experience, proficiency in Microsoft Excel, excellent communication skills, and the ability to work both independently and in a team. Miro, the company behind this opportunity, values innovation, collaboration, and diversity, offering employees competitive benefits and a supportive work environment. The organization aims to empower teams and promote a culture of belonging, seeking individuals who are proactive and eager to learn.
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Marketing Technology Lead
Miro
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United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is focused on optimizing technology investments across various business units, comprising architects, product owners, analysts, and developers who enhance process automation. Miro is seeking a Marketing Technology Lead to collaborate with the Marketing Leadership Team in architecting a tech infrastructure that supports the company's transition to a multi-product strategy. This role entails leading a marketing technology team, developing an AI-driven MarTech roadmap, and implementing predictive analytics to boost user engagement and retention. Additionally, the position requires ownership of the marketing data ecosystem, ensuring data integrity for informed decision-making while also evolving marketing automation tools. Miro emphasizes collaboration and inclusion, aiming to create a diverse environment that fosters innovation and supports its mission to empower teams in their creative endeavors.
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GTM Engineer
Miro
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Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is focused on solving problems related to technology investment and process automation across various business teams. As the first GTM Engineer, the role involves designing and optimizing systems that drive revenue, including the implementation of end-to-end workflows across several tech platforms like Salesforce and Marketo. Key responsibilities include enhancing demand generation strategies, maintaining seamless data flow, and collaborating with sales and product teams to support their needs. The position requires 2-5 years of experience in sales or GTM operations, with proficiency in automation tools and data analytics. Miro, recognized for its visual workspace solutions, emphasizes collaboration and aims to foster diverse and inclusive teams for innovative outcomes.
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Strategic Customer Success Manager
Miro
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New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Success team is dedicated to helping customers leverage the platform's potential for innovation and collaboration. They aim to create strategic partnerships that drive customer satisfaction and transformation within enterprise teams. The role of a Strategic Customer Success Manager focuses on ensuring that major customers not only use Miro but also integrate it into their innovation processes. Ideal candidates should have 3-5+ years of experience in consultative client management, particularly with enterprise customers, and possess strong analytical and relationship-building skills. Miro emphasizes a collaborative and inclusive culture, seeking individuals who are ambitious, supportive, and eager for growth, while offering competitive benefits and a commitment to diversity.
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Strategic Customer Success Manager
Miro
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Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success team and is looking for empathetic individuals to fill the role of Strategic Customer Success Manager. This position is focused on ensuring customers derive maximum value from Miro's platform by aligning its capabilities with their business workflows and nurturing relationships with key stakeholders. Responsibilities include managing a portfolio of 10-15 strategic customers, facilitating onboarding, and working closely with Account Managers to explore additional license opportunities. Candidates should have over five years of experience in customer-facing roles, particularly in SaaS environments, and possess a strong understanding of client management and strategic problem solving. Miro promotes a collaborative culture and values diversity, aiming to empower teams to innovate and create significantly through their visual workspace.
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Strategic Customer Success Manager
Miro
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Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to helping customers harness the platform's capabilities for innovation and collaboration. They focus on building strategic partnerships, supporting customers to not only use Miro but integrate it into their innovation processes. The role of a Strategic Customer Success Manager involves fostering these relationships, driving product adoption, and addressing customer challenges to prevent churn. Candidates for this position should have 3-5 years of experience in enterprise customer management and excellent strategic problem-solving skills. Miro offers a competitive benefits package and emphasizes creating a diverse, inclusive work environment that encourages collaboration and innovation.
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Enterprise Customer Success Manager - UK/I
Miro
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London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers in their innovative endeavors. The role of an Enterprise Customer Success Manager on the Strategic Customer Success team for the DACH region focuses on ensuring customers realize value from their investment in Miro by connecting the platform to critical business workflows. The responsibilities include managing a portfolio of Enterprise customers, optimizing product adoption, nurturing stakeholder relationships, and acting as the voice of the customer within the organization. Candidates should have over three years of experience in Customer Success, a track record with large Enterprise accounts, and strong communication and time management skills. Miro offers a competitive equity package, comprehensive health benefits, and a culture that promotes diversity, collaboration, and personal growth.
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Enterprise Customer Success Manager
Miro
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Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro is part of the broader Customer Experience division and focuses on ensuring high retention and expansion rates for Enterprise-licensed customers. The company is seeking customer-centric individuals for the role of Enterprise Customer Success Manager, responsible for onboarding customers, fostering deeper relationships, and helping clients achieve their visual collaboration goals using Miro's platform. Key responsibilities include managing a portfolio of Enterprise clients, driving product adoption, improving customer health status, and collaborating with sales teams on account planning. Ideal candidates should have over five years of experience in customer success with enterprise clients, strong problem-solving skills, and an ability to navigate a dynamic environment. Miro emphasizes inclusion and diversity, striving to create a collaborative and innovative workplace for all employees.
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Chief Customer Officer
Miro
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San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team comprises several functions aimed at empowering customers to innovate using the Miro platform, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, with a focus on the Enterprise Customer Success Team based in Austin, TX. Miro is seeking a Global Customer Experience Leader responsible for overseeing and developing a high-performing team that includes Customer Success Managers, Support, Customer Education, and Renewal Managers, while also collaborating with Sales leaders and cross-functional teams to enhance customer value and retention. The ideal candidate should have over ten years of experience in Strategic or Enterprise Customer Success, strong leadership abilities, and a robust understanding of Customer Success processes and SaaS applications. The role offers a competitive salary and benefits, including flexible time off, health benefits, a generous 401k match, and a commitment to personal and professional development. Miro values diversity and collaboration, emphasizing an inclusive culture where employees can thrive and work together towards the mission of empowering teams to create the next big thing.
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People Technology Specialist
Miro
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London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
The People Tech team at Miro focuses on enhancing the digital experience for its employees, ensuring they can collaborate effectively and efficiently. They are seeking a Service and Support Specialist in London with 2-3 years of Workday experience to help streamline People Tech operations and improve global processes. Responsibilities include providing tier 2 support for Workday issues, coordinating with People Ops, tracking service requests with Jira, and contributing to system improvements and vendor management. Ideal candidates should possess a solid understanding of HR processes, strong analytical and project management skills, as well as a customer-first mindset. Miro offers competitive benefits, a supportive work culture, and emphasizes diversity and inclusion within its teams.
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Payroll Specialist
Miro
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Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist to contribute to accurate payroll processing and enhance financial operations. This role involves collaboration with the Payroll team and the People Ops team to manage U.S. payroll, ensuring compliance with regulations and maintaining data integrity through ADP Workforce Now. Candidates should have 2–3 years of payroll experience, strong attention to detail, familiarity with U.S. payroll law, and proficiency in Microsoft Excel. Miro offers excellent benefits including competitive compensation, flexible time off, and support for learning and development. The company emphasizes diversity, inclusion, and collaboration, aiming to foster a welcoming environment for all employees.
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Payroll Specialist
Miro
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Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist knowledgeable in Armenian payroll to ensure accurate and timely payroll processing using Armsoft, while assisting in the transition to ADP Celergo. The role involves maintaining payroll records, ensuring compliance with Armenian regulations, collaborating with the People Ops and Accounting teams, and addressing employee inquiries. Candidates should have 3-4 years of relevant experience, strong attention to detail, and proficiency in Microsoft Excel, along with fluency in Armenian and English. Miro offers a competitive compensation package, including health insurance, learning allowances, and a supportive work environment emphasizing collaboration and diversity. The company is dedicated to fostering an inclusive culture where teamwork and innovation thrive.
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Marketing Technology Lead
Miro
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United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
Miro's Business Technology team focuses on maximizing technology investments across all business functions and is composed of various professionals delivering business process automation. They are seeking a Marketing Technology Lead to partner with the Marketing Leadership Team and build the technological infrastructure for Miro's multi-product strategy. The role involves leading a high-performing marketing technology team, developing a MarTech roadmap that integrates AI and machine learning, and implementing predictive analytics to enhance user engagement and retention. Additionally, the lead will manage the marketing data ecosystem to ensure data integrity and facilitate data-driven decisions while fostering strategic partnerships across different departments. Miro offers a competitive benefits package and values diversity and collaboration, aiming to create an innovative environment where diverse teams can thrive together.
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GTM Engineer
Miro
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Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is dedicated to optimizing technology investments across all business functions, focusing on automation and scalable solutions. They are looking for a GTM Engineer who will be crucial in designing and implementing systems to enhance revenue generation and streamline processes for new product launches. This role requires a blend of technical skills and business understanding, emphasizing automation, data orchestration, and cross-functional collaboration. The ideal candidate will have experience in sales, revenue operations, and automation tools, along with strong data analytics capabilities. Miro fosters an inclusive and innovative environment, encouraging collaboration to empower teams in creating impactful solutions and fostering a sense of belonging.
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Strategic Customer Success Manager
Miro
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New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Success team is dedicated to helping customers unleash their potential and innovate through effective collaboration using the Miro platform. They seek a Strategic Customer Success Manager to foster partnerships with executive stakeholders, ensuring that large enterprise clients not only use Miro but integrate it into their innovation processes. The role involves driving customer retention and growth, creating strategic success plans, and promoting broad product adoption through tailored strategies. Candidates should have 3-5 years of enterprise experience, strong relationship-building skills, and a problem-solving mindset. Miro values collaboration and diversity within its workforce, aiming to create a supportive and inclusive environment for all employees.
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Strategic Customer Success Manager
Miro
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Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success organization and seeks empathetic individuals for the role of Strategic Customer Success Manager, responsible for ensuring customers derive value from the Miro platform. The role involves managing a portfolio of 10-15 strategic customers, building relationships, and assisting them in achieving their visual collaboration goals. Candidates should have over five years of experience in customer-facing positions, with a strong background in SaaS environments and the ability to engage with various customers effectively. Miro offers a competitive equity package and benefits, including a well-being allowance, insurance coverage, and learning opportunities. The company values collaboration and inclusivity, aiming to create a diverse work environment where employees can thrive and contribute to innovative solutions.
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Strategic Customer Success Manager
Miro
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Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to helping customers innovate and effectively utilize the company's platform to transform their collaboration processes. They aim to build strategic partnerships, drive product adoption, and guide teams to achieve their goals while preventing customer churn. The role of Strategic Customer Success Manager involves working with enterprise clients, understanding their business objectives, and developing tailored success plans. Ideal candidates should have 3-5 years of customer-facing experience, particularly with large enterprises, and a strong aptitude for managing relationships with senior decision-makers. Miro is focused on creating a diverse and inclusive work environment, offering numerous benefits to employees, and emphasizing collaboration as a core value within their culture.
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Enterprise Customer Success Manager - UK/I
Miro
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London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team comprises various sub-teams focused on empowering customers to innovate, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. The Enterprise Customer Success Manager role is part of the Strategic Customer Success team for the DACH region, where the focus is on helping customers derive value from Miro's platform through strong partnerships and support. Key responsibilities include managing a portfolio of Enterprise customers, fostering relationships with stakeholders, and ensuring product adoption while developing best practices for customer growth and retention. Candidates should have at least three years of experience in Customer Success or B2B roles, strong communication skills, and a proactive attitude. Miro offers competitive benefits, a collaborative work environment, and an emphasis on diversity and inclusion within its team.
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Enterprise Customer Success Manager
Miro
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Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro plays a crucial role in enhancing the customer experience by collaborating with Enterprise-licensed customers to ensure high retention and growth rates. The company is seeking an Enterprise Customer Success Manager to help onboard clients, build strong relationships, and maximize the value of Miro's platform for its users. Candidates for this role should have over five years of experience in customer success with Enterprise clients, showcasing strong communication and problem-solving skills. Miro also emphasizes the importance of diversity and collaboration within its teams, striving to create an inclusive workplace culture. Employees benefit from competitive compensation, health insurance, development allowances, and a supportive work environment that fosters innovation.
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Chief Customer Officer
Miro
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San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro’s Customer Experience team, which includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, aims to empower customers in their innovation endeavors. The company is seeking a Global Customer Experience Leader for its Enterprise Customer Success Team based in Austin, TX, responsible for managing the growing global enterprise customer base. This role involves leading a diverse team, collaborating with sales leadership, improving customer satisfaction and retention, and establishing executive relationships with large customers. The ideal candidate will have over 10 years of experience in Strategic Customer Success, strong leadership skills, and a background in enterprise SaaS applications. Miro promotes a collaborative, inclusive culture that values diversity and offers competitive benefits including health, 401k matching, and professional development opportunities.
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People Technology Specialist
Miro
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London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team focuses on enhancing the work experience for Mironeers by maintaining reliable and intuitive systems, allowing employees to concentrate on their core tasks. They are seeking a Service and Support Specialist with 2-3 years of Workday experience to support their digital people ecosystem. The role involves resolving Workday issues, coordinating with team members for service delivery, managing service requests, and documenting solutions for quicker self-service access. Candidates should possess strong project management skills, a solid understanding of HR processes, and demonstrate a customer-first mindset. Miro emphasizes a diverse and inclusive work environment, valuing collaboration and constant improvement to empower teams to innovate.
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Payroll Specialist
Miro
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Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is looking for a Payroll Specialist to manage US payroll operations using ADP Workforce Now. This role requires collaboration with the People Ops team to process payroll accurately and ensure compliance with US regulations while supporting international payroll efforts. Candidates should have 2-3 years of payroll experience, familiarity with ADP, and strong Excel skills, along with an emphasis on detail and customer service. Miro offers competitive benefits, including 401k matching, health insurance, flexible time off, and a commitment to diversity and inclusion within its work culture. Interested applicants are encouraged to explore Miro's engaging environment where collaboration and innovation thrive.
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Payroll Specialist
Miro
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Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is looking for a Payroll Specialist with a focus on Armenian payroll to ensure accurate and timely employee payments and maintain financial operations. The specialist will handle payroll processing in Armsoft and support the transition to ADP Celergo, while also collaborating with the People Ops and Accounting teams. A successful candidate will have 3-4 years of relevant experience, knowledge of Armenian payroll regulations, and strong proficiency in Microsoft Excel. Miro offers competitive benefits, including health insurance, allowances for well-being and commuting, and opportunities for learning and development. The company's culture emphasizes collaboration, diversity, and continuous improvement, aiming to create an inclusive environment for all employees.
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Marketing Technology Lead
Miro
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United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is focused on optimizing technology investments to support various business teams, involving roles such as Architects, Product Owners, Analysts, and Developers to enhance business process automation. Miro is seeking a Marketing Technology Lead to help transform its marketing infrastructure as the company shifts towards a multi-product strategy, requiring integration of advanced technologies like AI and machine learning. The role involves leading a talented team, architecting a growth-oriented marketing technology stack, and implementing predictive capabilities for more effective user engagement and retention. This position also emphasizes data management and cross-functional collaboration to ensure marketing initiatives are aligned with business goals. Miro offers a vibrant work culture aimed at fostering innovation, diversity, and collaboration, alongside competitive benefits for its employees.
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GTM Engineer
Miro
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Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is a group of specialists focused on managing and optimizing technology investments to achieve business goals through effective process automation. As Miro's first GTM Engineer, the role involves designing and improving systems that drive revenue generation and support new product launches using various GTM applications. Responsibilities include automating workflows, enhancing account scoring, and ensuring high-quality data flow between platforms, while collaborating with sales, revenue operations, and product teams. Candidates should have 2-5 years of relevant experience, familiarity with automation tools, and strong analytical skills to optimize demand generation processes. Miro fosters a collaborative and inclusive workplace, emphasizing the importance of diversity and employee well-being, offering competitive benefits and development opportunities.
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Strategic Customer Success Manager
Miro
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New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro focuses on helping customers realize their potential and innovate collaboratively using Miro's platform. They are seeking a Strategic Customer Success Manager to enhance the usage of Miro among enterprise customers by building strategic partnerships and fostering user adoption. This role requires a candidate with 3-5+ years of experience in client management and a strong ability to manage large enterprise accounts and understand executive needs. The position offers competitive benefits, including health coverage, a 401k matching program, and development allowances, with a salary range of $156,000 to $195,000 specific to New York. Miro, co-headquartered in San Francisco and Amsterdam, prioritizes diversity and inclusion while empowering teams to create innovative solutions.
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Strategic Customer Success Manager
Miro
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Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success organization and seeks customer-centric individuals to fill the role of Strategic Customer Success Manager. This position involves ensuring customers derive value from Miro’s platform by aligning its features with their business workflows and nurturing relationships with key stakeholders. Responsibilities include managing a portfolio of 10-15 clients, enhancing product adoption, and collaborating with Account Managers to identify additional opportunities. Ideal candidates should have over five years of experience in customer-facing roles, particularly within a SaaS environment, and demonstrate a track record in strategic problem solving and client management. Miro values diversity and collaboration, offering a supportive environment for employees, along with competitive benefits to promote wellbeing and professional growth.
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Strategic Customer Success Manager
Miro
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Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to empowering customers to innovate and maximize the platform's potential through strategic partnerships and personalized support. The role of a Strategic Customer Success Manager involves fostering relationships with executive stakeholders, enhancing product adoption, and transforming satisfied customers into advocates. Candidates should have 3-5+ years of experience in customer-facing roles, with a strong emphasis on problem-solving and managing large enterprises. Miro offers a comprehensive benefits package, including competitive salaries, health benefits, and professional development opportunities. The company prioritizes diversity and collaboration, believing that inclusive teams lead to greater innovation and success.
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Enterprise Customer Success Manager - UK/I
Miro
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London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team comprises several groups including Professional Services, Renewals, and Customer Success, all dedicated to empowering customers in innovation. The Enterprise Customer Success Manager role focuses on ensuring that customers derive maximum value from Miro's platform, particularly by fostering strong relationships and developing success plans. Candidates should have substantial experience in Customer Success or similar B2B roles, particularly with large enterprise clients, and possess a proactive, collaborative approach. Miro offers competitive benefits, including health insurance and a corporate pension plan, along with opportunities for personal and professional development. The company values diversity and collaboration, striving to create an inclusive environment where all employees can thrive and contribute to its mission of helping teams innovate.
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Enterprise Customer Success Manager
Miro
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Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro is focused on enhancing the customer experience for Enterprise-licensed users, aiming for high retention and expansion rates. Miro is hiring a Customer Success Manager responsible for onboarding clients, deepening existing relationships, and ensuring customers derive maximum value from the platform. The role requires managing a portfolio of 30-50 Enterprise accounts while developing best practices for customer growth and renewal. Candidates should have over five years of experience in customer-facing roles, excellent communication skills, and the ability to prioritize in a fast-paced environment. Miro offers competitive benefits and fosters a collaborative, diverse work environment, emphasizing the importance of belonging and innovation.
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Chief Customer Officer
Miro
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San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to helping customers innovate effectively. The company is seeking a Global Customer Experience Leader to manage its Enterprise customer base, focusing on building and leading a team dedicated to customer success and value realization. This role involves collaborating with sales and other departments to enhance customer satisfaction and retention while mentoring team members and maintaining account health. Candidates should possess significant experience in customer success within a high-growth B2B SaaS environment, with strong leadership skills and a deep understanding of customer success processes. Miro promotes a culture of inclusivity and innovation, offering competitive benefits and a supportive environment for its diverse workforce.
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People Technology Specialist
Miro
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London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team focuses on supporting employees, known as Mironeers, to enhance collaboration, productivity, and customer impact by ensuring an efficient digital experience. They are seeking a Service and Support Specialist with 2-3 years of Workday experience to provide tier 2 functional support, resolve issues, and improve global People processes. The role also involves managing service requests via Jira, documenting solutions for self-service, and actively participating in configuration discussions and vendor performance reviews. Candidates should have a strong understanding of HR processes, analytical skills, project management experience, and a collaborative mindset. Miro promotes a culture of diversity and inclusion, striving to create a supportive environment that fosters collaboration among its global team.
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Payroll Specialist
Miro
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Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist to ensure accurate payroll processing and maintain financial operations. The specialist will work closely with the Payroll team and People Ops to manage bi-monthly payroll in ADP Workforce Now and ensure compliance with U.S. payroll regulations. Key responsibilities include coordinating payroll changes, maintaining data integrity, and supporting international payroll operations. The ideal candidate should have 2–3 years of payroll experience, a knowledge of U.S. payroll compliance, and proficiency in Microsoft Excel. Miro offers competitive benefits and emphasizes a collaborative work environment that values diversity and continuous improvement.
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Payroll Specialist
Miro
|
Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist with knowledge of Armenian payroll to ensure accurate and timely payroll processing for employees in Armenia. This role involves managing payroll in Armsoft, supporting the transition to ADP Celergo, and maintaining compliance with local statutory requirements. The ideal candidate will have 3-4 years of relevant payroll experience, proficiency in Microsoft Excel, and excellent communication skills, as well as fluency in Armenian and English. Miro emphasizes teamwork and continuous improvement, offering competitive benefits, a diverse work environment, and a commitment to creating an inclusive culture. Overall, this position provides an opportunity to significantly impact the payroll operations of a globally recognized company.
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Marketing Technology Lead
Miro
|
United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is focused on managing and maximizing technology investments across various business teams, comprising Architects, Product Owners, Analysts, and Developers. Miro is seeking a visionary Marketing Technology Lead to partner with the Marketing Leadership Team, focusing on architecting the infrastructure for a multi-product strategy while scaling growth for both B2B and B2C sectors. The role entails leading a high-performing team, developing an AI-powered marketing technology stack, driving predictive capabilities, and managing marketing data to ensure effective decision-making. The ideal candidate should have over a decade of experience in marketing technology, strong leadership in tech solutions, and expertise in AI applications for personalization and campaign automation. Miro emphasizes a collaborative and inclusive environment, aiming to empower teams to innovate and create impactful solutions.
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GTM Engineer
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is composed of specialists who focus on technology solutions to enhance business processes across the company, ensuring the effective use of tech investments. As the first GTM Engineer, you will design and optimize systems that support the revenue generation strategies, collaborating across teams to improve processes and implement new products. Your role involves developing automated workflows, enhancing data-driven targeting, and ensuring data flows seamlessly between systems, optimizing demand generation efforts. Candidates should have experience in sales operations, familiarity with automation tools and data orchestration, and a strong ability to analyze and report on performance metrics. Miro promotes a collaborative and inclusive culture, aiming to empower diverse teams to innovate and succeed together while providing various employee benefits and opportunities for professional growth.
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Strategic Customer Success Manager
Miro
|
New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to helping customers innovate and maximize the platform's capabilities. They seek a Strategic Customer Success Manager to enhance customer engagement and ensure effective integration of Miro into their workflows. This role involves building partnerships with executive stakeholders, identifying growth opportunities, and driving product adoption. The ideal candidate will have 3-5 years of enterprise experience, strong analytical and relationship-building skills, and a consultative approach to managing large customers. Miro offers competitive benefits, a collaborative work environment, and values diversity and inclusion in its mission to empower teams globally.
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Strategic Customer Success Manager
Miro
|
Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success organization and is seeking customer-centric individuals for the role of Strategic Customer Success Manager. This position involves helping customers derive value from Miro's platform by aligning its functionalities with their business needs, maintaining relationships, and advocating for client interests. Key responsibilities include managing a portfolio of 10-15 strategic customers, maximizing retention, onboarding new users, and collaborating with account managers to identify additional opportunities. Candidates should have over five years of customer-facing experience, preferably in a SaaS environment, and be comfortable working with various stakeholders and teams. Miro emphasizes a collaborative and inclusive work culture, aiming to empower diverse teams to innovate and achieve their goals.
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Strategic Customer Success Manager
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to helping customers innovate and unlock their potential through the use of Miro's platform for collaboration. They seek a Strategic Customer Success Manager who will develop strategic partnerships with executive stakeholders to ensure that enterprise customers effectively integrate Miro into their innovation processes. Responsibilities include driving product adoption, managing customer health, and creating tailored strategies for business-specific needs. Ideal candidates should have 3-5 years of experience in customer-facing roles, with skills in strategic problem-solving and client management. Miro promotes a supportive and inclusive environment, emphasizing diversity and collaboration as key components of its mission to empower teams.
|
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Enterprise Customer Success Manager - UK/I
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro’s Customer Experience team consists of various departments including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aiming to empower customers to innovate. The position of Enterprise Customer Success Manager focuses on ensuring that customers derive value from their use of Miro, particularly within the DACH region, while nurturing key relationships and promoting product adoption. Candidates should have at least three years of experience in customer success or B2B roles, adeptness at managing a portfolio of enterprise accounts, and the ability to understand and maximize customer value. Miro offers competitive benefits, a diverse work environment, and emphasizes collaboration and continuous learning among its employees. As a global company serving over 100 million users, Miro values diversity and inclusion, striving to create a supportive workplace culture.
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Enterprise Customer Success Manager
Miro
|
Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro is focused on enhancing customer experiences and ensuring high retention and growth for Enterprise-licensed customers. Miro is expanding its Customer Success team and seeks individuals to fill the role of Enterprise Customer Success Manager, which includes onboarding customers, building relationships, and maximizing the value of Miro's platform for users. Candidates should have over five years of experience in Customer Success or similar B2B roles, particularly working with large enterprise accounts, and possess strong communication and problem-solving skills. The role involves managing a portfolio of customers, ensuring product adoption, and collaborating with sales teams to develop accounts' strategies. Miro aims to foster an inclusive and diverse environment, emphasizing collaboration and continuous innovation among its global team.
|
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Chief Customer Officer
Miro
|
San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro’s Customer Experience team encompasses various groups, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aiming to empower customers in innovation. The company seeks a Global Customer Experience Leader for its Enterprise customer base, who will build and lead a diverse team focused on maximizing customer value and ensuring satisfaction. Key responsibilities include partnering with sales leadership, driving key performance indicators, and maintaining strong relationships with large enterprise clients. Candidates should have extensive experience in Customer Success, strong communication skills, and a proven track record in high-growth B2B SaaS companies. Miro promotes a collaborative and inclusive culture, encouraging diverse talent while offering competitive benefits, including salary, health care, and professional development opportunities.
|
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People Technology Specialist
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team supports employees, referred to as Mironeers, by ensuring reliable and intuitive systems that facilitate collaboration and productivity. They are seeking a Service and Support Specialist based in London with 2-3 years of Workday experience to enhance their digital people experience and contribute to global HR processes. The role involves providing functional support for Workday, managing service requests, improving procedures, and participating in strategic discussions on tech innovations and vendor performance. Applicants should have a solid understanding of HR processes, strong analytical and problem-solving skills, and be capable of independent and collaborative work. Miro offers competitive benefits and fosters a diverse and inclusive workplace culture, emphasizing collaboration and continuous improvement.
|
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Payroll Specialist
Miro
|
Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team is looking for a Payroll Specialist to manage payroll processing and validation using ADP Workforce Now, ensuring timely and accurate employee payments. The role involves collaboration with the People Ops team for payroll adjustments and maintaining data integrity, while ensuring compliance with US payroll regulations. Candidates should have 2-3 years of payroll experience, familiarity with ADP, and strong skills in Microsoft Excel. Miro offers competitive benefits including 401k matching, health benefits, flexible time off, and professional development allowances. The company, co-headquartered in San Francisco and Amsterdam, fosters a diverse and collaborative culture, emphasizing innovation and inclusivity within its workforce.
|
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Payroll Specialist
Miro
|
Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is looking for a Payroll Specialist with knowledge of Armenian payroll to join their collaborative group. In this role, the specialist will manage payroll processing in Armsoft for Armenia, support the transition to ADP Celergo, and ensure compliance with local payroll regulations. Key responsibilities include coordinating payroll, maintaining accurate records, addressing employee inquiries, and collaborating with people operations and accounting teams. Miro offers a supportive work environment, competitive benefits, and opportunities for professional development. The company values diversity, inclusion, and teamwork as essential components of its mission to empower teams to innovate and succeed.
|
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Marketing Technology Lead
Miro
|
United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro focuses on maximizing technology investments and automating business processes through a skilled group of professionals. Miro is seeking a Marketing Technology Lead to help architect the infrastructure required for their transition to a multi-product strategy and to support growth in both B2B and B2C sectors. Key responsibilities include leading a high-performing marketing technology team, developing an AI-powered MarTech stack, and ensuring effective marketing data utilization. The ideal candidate should have over 10 years of experience in marketing technology, proven leadership skills, and expertise in B2B/B2C marketing systems. Miro promotes a collaborative and innovative culture, emphasizing diversity and inclusion, and offers competitive benefits to its employees.
|
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GTM Engineer
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro focuses on managing and optimizing technology investments to enhance business processes, supporting teams with solutions that align with organizational goals. As Miro's first GTM Engineer, the role is essential for designing systems that empower revenue generation and accelerate demand for new products. Key responsibilities include building automated workflows, optimizing data for account scoring and customer targeting, and ensuring data orchestration between platforms. The position requires 2-5 years of experience in relevant fields, along with skills in data-driven demand generation and proficiency with automation tools. Miro fosters a culture of collaboration and diversity, offering benefits like competitive health packages, flexible time off, and learning opportunities to support employee growth.
|
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Strategic Customer Success Manager
Miro
|
New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to helping customers innovate and unlock the full potential of the platform, fostering strategic partnerships and driving product adoption. The role of Strategic Customer Success Manager focuses on integrating Miro into the innovation processes of large enterprise customers and transforming satisfied users into advocates. Candidates should have 3-5 years of customer-facing experience and the ability to influence senior decision-makers, while also being skilled in relationship management and strategic problem-solving. Miro offers a competitive compensation package, including health benefits and learning development opportunities, as well as a commitment to diversity and collaboration. Overall, Miro aims to create an inclusive environment where team members can thrive and contribute to significant innovations.
|
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Strategic Customer Success Manager
Miro
|
Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success team and seeks empathetic individuals to fill the role of Strategic Customer Success Manager, responsible for helping customers leverage Miro's platform to achieve their visual collaboration goals. This position involves managing a portfolio of 10-15 strategic customers, maximizing retention, onboarding new teams, and ensuring product adoption. Candidates should have over five years of experience in customer-facing roles, a knack for problem-solving, and a background in SaaS environments. Miro offers an equity package, wellbeing benefits, and support for learning and development. The company emphasizes diversity, inclusion, and collaboration, aiming to foster an innovative environment and empower teams to achieve significant accomplishments.
|
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Strategic Customer Success Manager
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro aims to assist customers in unlocking their full potential through innovative collaboration. They act as strategic partners who help drive product adoption and transform workflows within organizations. The role of a Strategic Customer Success Manager involves building relationships with executive stakeholders, preventing customer churn, and identifying expansion opportunities. Candidates for this position should have extensive enterprise experience, strong problem-solving skills, and a consultative approach to client management. Miro fosters an inclusive and collaborative work environment, emphasizing the importance of diversity in achieving their mission to empower teams to innovate.
|
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Enterprise Customer Success Manager - UK/I
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro’s Customer Experience encompasses several teams, including Customer Success and Customer Support, all aiming to empower customers to innovate. The role of an Enterprise Customer Success Manager involves managing a portfolio of Enterprise customers and ensuring they achieve maximum value from Miro's platform. This position requires building strong relationships, developing success plans, and facilitating product adoption while acting as the customer's voice within the organization. Candidates should possess experience in Customer Success with enterprise clients, strong communication skills, and a proactive approach to managing multiple accounts. Miro promotes a diverse and inclusive culture, focusing on collaboration and innovation to create a supportive work environment.
|
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Enterprise Customer Success Manager
Miro
|
Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro is part of the broader Customer Experience division, focused on working with Enterprise-licensed clients to enhance collaboration and innovation. Miro is expanding its Customer Success team and is looking for customer-oriented individuals for the role of Enterprise Customer Success Manager, responsible for onboarding clients, strengthening existing relationships, and driving customer value. Key responsibilities include managing a portfolio of Enterprise accounts, ensuring product adoption, and improving customer health status through proactive engagement and best practices for growth and retention. Candidates should have over five years of experience in Customer Success with Enterprise customers, strong communication skills, and the ability to strategically prioritize tasks in a dynamic environment. Miro promotes a culture of diversity and inclusivity while offering competitive benefits and development opportunities for its employees.
|
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Chief Customer Officer
Miro
|
San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team includes various functions such as Professional Services, Customer Success, Support, and Education, all aiming to help customers innovate using Miro's platform. The company is seeking a Global Customer Experience Leader to oversee the Enterprise customer base, manage a diverse team, and enhance customer value through strategic partnerships with sales and leadership teams. Key responsibilities include leading the Customer Experience team to meet performance indicators, developing senior executive relationships with major customers, and contributing to strategic decision-making in the Customer Success leadership team. A successful candidate should have extensive experience in Customer Success management, strong communication abilities, and a solid understanding of Enterprise SaaS applications. Miro promotes an inclusive work environment and offers competitive benefits, flexible time off, and support for personal and professional growth.
|
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People Technology Specialist
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team is dedicated to enhancing the digital experience for employees, enabling them to focus on collaboration and delivering impactful work for customers. They are searching for a Service and Support Specialist in London with 2-3 years of Workday experience to help maintain and improve the digital people experience and support ongoing global People processes. The role involves acting as Tier 2 support for Workday issues, managing service requests via Jira, and contributing to process improvements and system innovations, including AI opportunities. Candidates should have a strong understanding of HR processes, excellent problem-solving skills, and a customer-first mindset. Miro offers competitive benefits and promotes an inclusive work environment, aiming to empower teams to innovate and collaborate effectively.
|
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Payroll Specialist
Miro
|
Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist to handle US payroll operations using ADP Workforce Now. The role involves processing and validating payroll, collaborating with the People Ops team, ensuring compliance with US payroll regulations, and maintaining accurate records. The ideal candidate should have 2-3 years of payroll experience, proficiency in Microsoft Excel, and a strong attention to detail, alongside excellent communication skills. Miro offers a range of benefits, including competitive health coverage, flexible time off, and professional development opportunities. The company emphasizes a collaborative and inclusive culture, aiming to empower diverse teams to innovate and create impactful products.
|
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Payroll Specialist
Miro
|
Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro seeks a Payroll Specialist knowledgeable about Armenian payroll to manage and validate payroll processes using Armsoft and assist in the transition to ADP Celergo. This role involves ensuring accurate employee payments, maintaining payroll records, and collaborating with the People Ops and Accounting teams for compliance and reporting. Applicants should have 3–4 years of relevant payroll experience, a strong understanding of Armenian payroll regulations, and proficiency in Microsoft Excel. In addition to a competitive benefits package and a supportive environment, Miro values teamwork, continuous improvement, and inclusivity among diverse teams. Miro is a visual collaboration platform with a global presence, inviting candidates who are eager to learn and contribute to a dynamic work culture.
|
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Marketing Technology Lead
Miro
|
United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is comprised of professionals focused on maximizing technology investments across business units to achieve company goals through effective process automation. Miro is seeking a Marketing Technology Lead to architect a sophisticated tech infrastructure for evolving its marketing strategy, aiming to enhance growth in both B2B and B2C sectors. The role involves leading a team, integrating AI and machine learning into the MarTech stack, and utilizing data-driven approaches for marketing analytics and automation. Candidates should have significant experience in marketing technology, leadership, and the ability to foster collaboration across cross-functional teams, along with a strong understanding of data architecture and AI applications. Miro promotes a collaborative and inclusive work environment, prioritizing diversity and a sense of belonging among its employees.
|
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GTM Engineer
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is dedicated to managing and optimizing technology investments across the organization, comprising various roles that facilitate end-to-end business process automation. They are seeking their first GTM Engineer to enhance their revenue-generating systems by designing and implementing automated workflows and integrations within the GTM tech stack. This role emphasizes collaboration with sales and product teams, focusing on optimizing demand generation and ensuring data quality between critical platforms. The ideal candidate should have 2-5 years of experience in sales or GTM operations, along with skills in automation tools and data analytics. Miro strives to create a diverse and inclusive work environment while providing benefits that support employee well-being and growth.
|
||||||
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Strategic Customer Success Manager
Miro
|
New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to helping customers innovate and maximize the platform's capabilities. They seek a Strategic Customer Success Manager who will build relationships with executive stakeholders, drive product adoption, and enhance customer satisfaction. The role requires 3-5 years of experience in customer-facing roles, particularly with enterprise clients, and involves leveraging analytical skills and relationship-building abilities to minimize churn and promote growth. Miro offers competitive compensation, including benefits like a 401k match, flexible time off, and professional development opportunities. Miro values diversity and collaboration, aiming to create an inclusive environment that empowers teams to achieve their goals.
|
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Strategic Customer Success Manager
Miro
|
Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success organization and seeking empathetic individuals to fill the role of Strategic Customer Success Manager. This position focuses on helping customers maximize the value of their investment in Miro by aligning the platform's features with their business workflows. Responsibilities include managing a portfolio of 10-15 strategic customers, building relationships, conducting executive reviews, and ensuring product adoption. Candidates need at least 5 years of experience in customer-facing roles, preferably within a SaaS environment, and should be motivated by helping customers achieve their goals. Miro emphasizes diversity and inclusion, fostering a collaborative culture to empower teams and create innovative solutions.
|
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Strategic Customer Success Manager
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is focused on helping customers unlock the full potential of the platform and drive innovation through collaboration. They aim to build strategic partnerships with clients, ensuring adoption and satisfaction while transforming workflows. The role of a Strategic Customer Success Manager is central to this effort, requiring experience in enterprise customer management and the ability to navigate complex challenges. Key responsibilities include driving product usage, developing success plans with stakeholders, and managing customer health through data analysis. Miro emphasizes creating a diverse and inclusive work environment, fostering collaboration, and supporting employee development through various benefits and resources.
|
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Enterprise Customer Success Manager - UK/I
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The role of an Enterprise Customer Success Manager focuses on helping customers realize the value of their Miro investment by managing a portfolio of Enterprise accounts and nurturing key relationships within those accounts. The position requires experience in Customer Success or B2B roles, excellent communication, and a proactive mentality. Miro offers a competitive benefits package and promotes a collaborative and diverse work environment, highlighting its mission to empower teams to create innovative solutions. The company values diversity and inclusion, aiming to foster a sense of belonging among its global workforce.
|
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Enterprise Customer Success Manager
Miro
|
Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro plays a critical role in enhancing customer experience through its work with Enterprise-licensed clients, ensuring high retention and growth. Miro is expanding its Customer Success team and is seeking customer-oriented professionals, particularly for the role of Enterprise Customer Success Manager, which involves onboarding customers, managing relationships, and helping them achieve their visual collaboration goals. Responsibilities include managing a portfolio of Enterprise accounts, ensuring product adoption, and developing strategies for customer growth and retention. Candidates should have 5+ years of experience in Customer Success with Enterprise clients, excellent communication skills, and a proactive mentality. Miro, a visual collaboration platform co-headquartered in San Francisco and Amsterdam, emphasizes a diverse and inclusive work culture, offering numerous benefits and opportunities for professional development.
|
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Chief Customer Officer
Miro
|
San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all working to empower customers. They are seeking a Global Customer Experience Leader to oversee their Enterprise customer base, leading a team of Customer Success Managers, Support, Customer Education, and Renewal Managers. The role emphasizes building strategic relationships with customers, improving customer lifetime value, and achieving key performance indicators. Ideal candidates should have significant experience in Customer Success and team leadership, as well as a thorough understanding of the Enterprise SaaS landscape. Miro promotes a collaborative and inclusive culture while offering competitive compensation and benefits to its employees.
|
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People Technology Specialist
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team is dedicated to providing a seamless digital experience for its employees, known as Mironeers, enabling them to focus on collaboration and work impact. They are seeking a Service and Support Specialist with 2-3 years of Workday experience to streamline service delivery and enhance the digital experience within the organization. Key responsibilities include providing Tier 2 functional support for Workday, managing service requests, and contributing to process improvements. Candidates should possess a strong understanding of HR processes, analytical skills, project management experience, and effective communication abilities. Miro values diversity, inclusion, and collaboration, striving to create an innovative environment while offering competitive benefits and opportunities for professional growth.
|
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Payroll Specialist
Miro
|
Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist to ensure accurate payroll processing and compliance with US regulations using ADP Workforce Now. The role involves collaboration with the People Ops team, maintaining payroll records, and providing reports to internal stakeholders while supporting international payroll operations. Candidates should have 2-3 years of payroll experience, strong knowledge of US payroll compliance, and proficiency in Microsoft Excel. Miro is a dynamic company focused on innovation and teamwork, with a commitment to diversity and inclusion in the workplace. Employees enjoy benefits such as competitive health packages, flexible time off, and professional development allowances.
|
||||||
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Payroll Specialist
Miro
|
Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist with a solid understanding of Armenian payroll. The role involves processing and validating payroll for Armenian employees using Armsoft and supporting the transition to ADP Celergo, while maintaining compliance with local regulations. Candidates should have 3-4 years of payroll experience, proficiency in Excel, and fluency in Armenian and English. Miro offers a competitive benefits package and values teamwork, accuracy, and continuous improvement in delivering payroll services. The company's mission emphasizes diversity and collaboration, aiming to create an inclusive environment for its global team.
|
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Marketing Technology Lead
Miro
|
United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is responsible for managing and optimizing technology investments to enhance business process automation across various teams, comprising Architects, Product Owners, Analysts, and Developers. Miro is currently seeking a Marketing Technology Lead to architect an intelligent infrastructure supporting its transition to a multi-product strategy, focusing on growth for both B2B enterprise and B2C SaaS sectors. This role involves leading a team, developing a roadmap for integrating AI into the marketing tech stack, and utilizing predictive analytics to enhance the marketing funnel. Additionally, the lead will oversee the marketing data ecosystem and foster cross-functional partnerships to ensure seamless integration between marketing, sales, and engineering. Miro, founded in 2011, aims to empower diverse teams through collaboration and innovation, nurturing an inclusive environment for its global workforce.
|
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GTM Engineer
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is dedicated to optimizing technology investments and automating business processes, featuring members such as Architects, Product Owners, Analysts, and Developers. The newly created role of GTM Engineer will focus on designing and implementing systems that enhance the company's revenue engine, emphasizing demand generation for both existing and new products. Key responsibilities include developing automated workflows across various GTM platforms, optimizing demand generation through data analysis, and ensuring smooth data flow between systems. Applicants are expected to have 2–5 years of relevant experience in sales or GTM operations, expertise in automation tools, and strong problem-solving skills. Miro promotes a diverse and inclusive culture, emphasizing collaboration and a supportive work environment for all employees.
|
||||||
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Strategic Customer Success Manager
Miro
|
New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro focuses on helping customers unlock their full potential by transforming collaboration through strategic partnerships and innovative workflows. They are seeking a Strategic Customer Success Manager who will engage with large enterprise customers to ensure they effectively integrate Miro into their innovation processes, preventing churn and fostering customer advocacy. The ideal candidate should have 3-5 years of enterprise experience, strong relationship-building skills, and an ability to navigate ambiguity while identifying strategies for product adoption. Miro offers competitive salary packages, comprehensive benefits, and a commitment to creating a diverse and inclusive workplace. Their mission emphasizes collaboration and innovation, aiming to empower teams to achieve their goals through a supportive environment.
|
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Strategic Customer Success Manager
Miro
|
Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success organization and seeks empathetic individuals to fill the role of Strategic Customer Success Manager. This position involves managing a portfolio of 10-15 strategic customers, ensuring they gain maximum value from Miro's platform by linking it to their business workflows and fostering relationships with key stakeholders. Candidates should have at least five years of customer-facing experience, particularly in a SaaS environment, and possess strong problem-solving and client management skills. Miro promotes a collaborative and inclusive culture, encouraging employees to dream big and work hard while providing benefits such as a competitive equity package and continuous learning opportunities. The company aims to empower diverse teams to innovate and create impactful solutions for its global user base.
|
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Strategic Customer Success Manager
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to helping customers harness the platform's capabilities to drive innovation and collaboration. They are looking for a Strategic Customer Success Manager to cultivate relationships with large enterprise customers, ensuring they integrate Miro into their workflows while identifying expansion opportunities. Ideal candidates should have 3-5 years of enterprise experience, strong client management skills, and the ability to convert customer challenges into opportunities. Miro offers competitive benefits, including medical and dental coverage, retirement matching, and a focus on professional development. The company emphasizes diversity and inclusion, aiming to create a collaborative environment where all employees feel a sense of belonging.
|
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Enterprise Customer Success Manager - UK/I
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro’s Customer Experience team comprises several groups focused on empowering customers to innovate, with a particular emphasis on the Strategic Customer Success team in the DACH region. The role of an Enterprise Customer Success Manager is to help customers realize value from their investment in Miro by managing their portfolios, nurturing relationships, and ensuring product adoption. Ideal candidates should have at least three years of experience in Customer Success with Enterprise clients, along with strong communication skills and a proactive mindset. Miro offers a competitive equity package, health insurance, and opportunities for professional development while fostering a diverse and inclusive work environment. The company emphasizes collaboration and innovation, inviting individuals who are passionate about making a positive impact to join their diverse team.
|
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Enterprise Customer Success Manager
Miro
|
Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro is focused on enhancing the experience of Enterprise-licensed customers to drive retention and growth through effective collaboration on Miro's platform. The company is expanding its Customer Success team and seeks individuals who are customer-centric, with responsibilities that include onboarding customers, deepening relationships, and ensuring maximum value from Miro's services. Candidates should have over 5 years of experience in Customer Success or similar B2B roles, particularly with Enterprise clients, and possess strong communication and problem-solving skills. Miro offers various benefits, including competitive compensation and learning opportunities, within a diverse and collaborative work environment. The company is dedicated to fostering inclusion and belonging while empowering teams to innovate and create significant outcomes.
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Chief Customer Officer
Miro
|
San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team encompasses various functions, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all committed to helping customers innovate. They are seeking a Global Customer Experience Leader for their Enterprise customer base to coach and lead a team that drives value through strategic partnerships and customer success. The role involves collaboration with sales and cross-functional teams to enhance customer lifetime value and meet key performance indicators. Candidates should have significant experience in customer success leadership, particularly in B2B SaaS environments, and possess strong communication and problem-solving skills. Miro values diversity, inclusion, and collaboration, offering a supportive work environment alongside competitive benefits for its employees.
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People Technology Specialist
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team is dedicated to providing Mironeers with effective digital experiences, enabling them to focus on collaboration and impactful work. They are seeking a Service and Support Specialist with 2–3 years of Workday experience for their London office to enhance the reliability and simplicity of the digital people experience. The role will involve Tier 2 support for Workday issues, managing service requests through Jira, and participating in discussions to improve People processes and technology. Candidates should have strong HR knowledge, analytical skills, project management experience, and a customer-centric mindset. Miro promotes a collaborative and inclusive culture, offering competitive benefits and opportunities for professional growth and learning.
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Payroll Specialist
Miro
|
Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
Miro is looking to hire a Payroll Specialist to join its Financial Reporting & Controls team, which focuses on accurate financials and efficient payroll operations. This role requires processing payroll for US employees using ADP Workforce Now, ensuring compliance with payroll regulations, and collaborating with the People Ops team to manage payroll adjustments. The ideal candidate should have 2-3 years of payroll experience, knowledge of US regulations, and strong Microsoft Excel skills. Miro values teamwork and continuous improvement, offering competitive benefits like 401k matching, health coverage, and opportunities for professional development. The company emphasizes a collaborative and inclusive culture, aiming to empower diverse teams to innovate and create impactful solutions.
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Payroll Specialist
Miro
|
Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist with expertise in Armenian payroll to facilitate accurate payroll processing and support the transition to ADP Celergo. The role involves coordinating monthly payroll, ensuring compliance with Armenian regulations, and collaborating closely with the People Ops and Accounting teams. Candidates should have 3–4 years of payroll experience, preferably with Armsoft, exceptional attention to detail, and strong communication skills in both Armenian and English. Miro offers a competitive benefits package, including health insurance, learning and development allowances, and a supportive work environment that values diversity and collaboration. Overall, this position provides an exciting opportunity to impact a globally diverse team dedicated to innovation and continuous improvement.
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Marketing Technology Lead
Miro
|
United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro focuses on maximizing technology investment to enhance business processes through automation. They are seeking a Marketing Technology Lead to help architect the infrastructure needed for a multi-product strategy as part of Miro's growth in the collaboration space. This role involves leading and scaling a team, developing an AI-powered MarTech stack, and implementing predictive analytics to drive user engagement. The ideal candidate should have extensive experience in marketing technology, agile methodologies, and leadership, alongside strong communication skills. Miro fosters a culture of collaboration and innovation, aiming to create a diverse and inclusive workplace that empowers teams to achieve their goals.
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GTM Engineer
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is dedicated to optimizing technology investments and automating business processes across the organization. As the first GTM Engineer, the role involves designing and implementing automated systems to support revenue generation, product launches, and demand generation strategies. Key responsibilities include streamlining workflows across various platforms, enhancing account scoring, and ensuring high-quality data flow between systems. Candidates should possess experience in sales automation and data orchestration, as well as technical skills with tools like Salesforce and integration platforms. Miro emphasizes collaboration and a diverse, inclusive culture, providing competitive benefits and fostering an environment where creativity and innovation thrive.
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Strategic Customer Success Manager
Miro
|
New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to empowering customers in their innovation journeys, ensuring they unlock the platform's full potential. The role of the Strategic Customer Success Manager focuses on building strategic partnerships with executive stakeholders, driving product adoption, and identifying expansion opportunities to prevent churn and foster growth. Ideal candidates should have 3-5 years of customer-facing experience, particularly with large enterprises, along with strong problem-solving and project management skills. Miro offers competitive benefits, including health coverage, flexible time off, and a learning and development allowance, with a salary range of $156,000 to $195,000 for this role in New York. Miro emphasizes collaboration, diversity, and inclusion, striving to create a supportive and innovative environment for its employees and customers alike.
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Strategic Customer Success Manager
Miro
|
Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success organization and is seeking empathetic individuals to fill the role of Strategic Customer Success Manager, responsible for helping customers derive value from the Miro platform. The role involves managing a portfolio of 10-15 strategic customers, nurturing stakeholder relationships, and aligning Miro’s capabilities with customers' business workflows. Candidates should have over five years of experience in customer-facing roles, particularly in a SaaS environment, with skills in problem-solving, client management, and product knowledge. Miro offers competitive benefits, including equity packages, health allowance, and professional development opportunities. The company is committed to diversity and inclusion, striving to create a collaborative environment that values varied perspectives and backgrounds.
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Strategic Customer Success Manager
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro is dedicated to helping customers harness the platform's potential to innovate and transform workflows. They seek a Strategic Customer Success Manager with 3-5 years of experience to foster strong partnerships with enterprise clients and ensure effective use of Miro in their innovation processes. This role involves driving customer retention and expansion by maximizing product adoption, creating tailored enablement strategies, and managing customer health through data analysis. Miro offers a supportive work environment with competitive benefits, emphasizing collaboration and a culture of diversity and inclusion. They aim to empower teams globally by enabling creative collaboration, inviting diverse talent, and nurturing an inclusive workplace.
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Enterprise Customer Success Manager - UK/I
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers and driving innovation. The Enterprise Customer Success Manager role focuses on ensuring customers realize the value of their investment in Miro, managing a portfolio of Enterprise accounts, and building strong stakeholder relationships. Successful candidates should have over three years of experience in Customer Success, a track record of managing multiple accounts, and the ability to prioritize effectively in a dynamic SaaS environment. Miro offers a competitive equity package, health insurance, and opportunities for professional development within a globally diverse team. Miro aims to foster a collaborative, innovative, and inclusive culture while empowering teams to create impactful solutions.
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Enterprise Customer Success Manager
Miro
|
Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management (CSM) team at Miro, part of the broader Customer Experience division, supports Enterprise-licensed customers to enhance collaboration and innovation, contributing to high retention and expansion rates. Miro is expanding its Customer Success team and is seeking customer-oriented individuals for the role of Enterprise Customer Success Manager, tasked with onboarding customers and deepening relationships. The desired candidate will help customers achieve their visual collaboration goals using Miro's platform, manage a portfolio of Enterprise accounts, and ensure product adoption while providing insights for maximizing value. Key qualifications include at least 5 years of experience in Customer Success with Enterprise customers, strong communication skills, and the ability to manage multiple accounts effectively. Miro emphasizes diversity, inclusion, and a collaborative culture, while offering competitive benefits and opportunities for professional growth.
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Chief Customer Officer
Miro
|
San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team, which consists of Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, is committed to empowering customers to innovate. The company is looking for a Global Customer Experience Leader to guide its Enterprise customer base, leading a team of Customer Success Managers and collaborating with sales leaders to enhance customer value. This role involves mentoring the team, driving Key Performance Indicators, and maintaining strong relationships with major customers while contributing to strategic decisions within the organization. Candidates should have extensive experience in Customer Success and leadership within high-growth B2B SaaS environments, along with excellent communication and relationship-building skills. Miro also promotes a culture of diversity and inclusion and offers attractive benefits, including competitive compensation, flexible time off, and personal development opportunities.
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People Technology Specialist
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team is dedicated to supporting employees, known as Mironeers, by ensuring reliable and intuitive systems that foster collaboration and productivity. They are seeking a Service and Support Specialist in London, ideally with 2–3 years of Workday experience, to enhance the digital employee experience and improve global People processes. The specialist will provide Tier 2 support, manage service requests via Jira, document solutions, and participate in strategy discussions regarding system improvements and AI innovations. Candidates should possess strong analytical, project management, and communication skills, alongside a customer-first mindset and a willingness to learn. Miro emphasizes diversity and inclusion within its culture, aiming to create an environment where all employees feel a sense of belonging and can thrive collaboratively.
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Payroll Specialist
Miro
|
Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist with expertise in US payroll to ensure accurate and timely employee payments using ADP Workforce Now. The role involves processing bi-monthly payroll, collaborating with the People Ops team, maintaining payroll records, and ensuring compliance with payroll regulations. Candidates should have 2-3 years of relevant experience, preferably with ADP Workforce Now, and possess strong Microsoft Excel skills and attention to detail. Miro offers competitive benefits, including 401k matching, health insurance, flexible time off, and opportunities for professional development. The company values collaboration, diversity, and inclusion, aiming to create a supportive environment for its global teams.
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Payroll Specialist
Miro
|
Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is looking for a Payroll Specialist with a strong understanding of Armenian payroll to join their dynamic organization. This role involves processing payroll in Armsoft, supporting the transition to ADP Celergo, and ensuring accurate employee payment disbursement while complying with local regulations. The Payroll Specialist will collaborate with the People Ops and Accounting teams to maintain data integrity and address employee inquiries effectively. Candidates should have 3-4 years of payroll experience, proficiency in Microsoft Excel, and fluency in Armenian and English. Miro offers a supportive workplace culture emphasizing diversity, collaboration, and a range of employee benefits, including health coverage and professional development opportunities.
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Marketing Technology Lead
Miro
|
United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
Miro's Business Technology team focuses on managing and optimizing technology investments across all business divisions, delivering comprehensive automation solutions. They are currently looking for a Marketing Technology Lead to partner with the Marketing Leadership Team, who will be responsible for integrating AI into Miro's marketing infrastructure as it evolves towards a multi-product strategy. This role involves leading and building a high-performing team, crafting a data-driven marketing ecosystem, and driving predictive analytics and automation to enhance user engagement and growth. The ideal candidate will have extensive experience in marketing technology, particularly in B2B and B2C environments, as well as strong leadership skills and the ability to manage cross-functional partnerships. Miro promotes a culture of diversity and collaboration, aiming to empower teams in creating innovative solutions while ensuring a supportive environment for all employees.
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GTM Engineer
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is comprised of various specialists, such as Architects, Product Owners, Analysts, and Developers, who focus on enhancing technology investments to streamline business processes and ensure the long-term success of the company. As Miro’s first GTM Engineer, you will play a key role in building and optimizing systems that drive revenue growth and support the introduction of new products. The position involves creating automated workflows, enhancing lead qualification processes, and optimizing demand generation through data analysis and collaboration with cross-functional teams. Candidates should possess experience in sales operations, GTM systems, and automation tools, along with strong problem-solving skills. Miro promotes a culture of collaboration and inclusivity, aiming to empower diverse teams to innovate effectively.
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Strategic Customer Success Manager
Miro
|
New York , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro focuses on helping customers innovate and unlock the full potential of the company's visual collaboration platform, fostering transformative experiences and strategic partnerships. The role of the Strategic Customer Success Manager involves ensuring major enterprise clients integrate Miro into their workflows by collaborating with executive stakeholders and identifying growth opportunities. Candidates should have 3-5+ years of experience in customer-facing roles, demonstrating strategic problem-solving and client management skills while managing large enterprise customers. The position offers competitive compensation, including benefits such as health insurance, retirement plans, and professional development allowances. Miro promotes a culture of collaboration and diversity, emphasizing the importance of inclusive teams to drive innovation and support employee growth.
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Strategic Customer Success Manager
Miro
|
Tokyo , Japan | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro is expanding its Customer Success organization and seeks empathetic individuals for the role of Strategic Customer Success Manager, responsible for helping customers derive value from their investment in Miro. This position involves managing a portfolio of 10-15 strategic customers, nurturing relationships, and ensuring product adoption and maximum value from the platform. The successful candidate will need over five years of customer-facing experience, particularly in SaaS environments, along with problem-solving and project delivery skills. Miro offers competitive benefits, including equity packages, learning allowances, and various insurance options, while promoting a collaborative and diverse workplace culture. The company values innovation and aims to empower teams to create impactful solutions in a supportive environment.
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Strategic Customer Success Manager
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success team at Miro focuses on empowering customers to innovate by unlocking the platform's transformative potential, fostering lightbulb moments of discovery and teamwork. The Strategic Customer Success Manager role emphasizes building strong partnerships with executive stakeholders while identifying opportunities for product expansion and ensuring customers integrate Miro into their innovation workflows. Candidates should have 3-5 years of enterprise experience, with skills in strategic problem-solving, client management, and a willingness to engage with senior decision-makers. The position includes proactive customer health management and tailored strategies to enhance product adoption across various business lines. Miro, a visual workspace platform for innovation, values collaboration, diversity, and inclusion, aiming to create an environment where everyone can contribute and thrive.
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Enterprise Customer Success Manager - UK/I
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro’s Customer Experience team includes various divisions such as Professional Services and Customer Success, all dedicated to empowering customers to innovate. The open role of Enterprise Customer Success Manager focuses on ensuring that customers derive value from their investment in Miro, particularly within the DACH region. Candidates should possess a customer-centric mindset, with experience managing large Enterprise accounts and the ability to foster relationships and improve customer health. The position requires strong communication skills, adaptability in a fast-paced environment, and a proactive approach to account management. Miro values diversity and inclusion, aiming to create a collaborative atmosphere where individuals can thrive and contribute to the company's mission.
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Enterprise Customer Success Manager
Miro
|
Sydney , Australia | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
The Customer Success Management team at Miro focuses on enhancing the experience of Enterprise-licensed customers by fostering collaboration and innovation. They are seeking a new Enterprise Customer Success Manager to onboard customers, nurture relationships, and ensure they derive maximum value from Miro's platform. Key responsibilities include managing a portfolio of Enterprise customers, ensuring product adoption, and developing strategies for customer growth and retention. Candidates should have over five years of experience in Customer Success or B2B roles, particularly with large Enterprise accounts, along with strong problem-solving and communication skills. Miro promotes a diverse and inclusive culture, offering competitive benefits and opportunities for growth within the company.
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Chief Customer Officer
Miro
|
San Francisco , United States | Not specified | Unknown | - - - | |
Category:Customer Success
Is remote?:No
Miro's Customer Experience team, comprising Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, aims to empower customers to achieve their innovative goals. The company is seeking a Global Customer Experience Leader for its Enterprise customer base, who will lead and develop a team of Customer Success Managers, Support, and Renewal Managers while partnering with Sales Leaders to enhance customer value and satisfaction. Key responsibilities include driving team performance through established KPIs, mentoring team members, maintaining account health, and fostering executive relationships with large enterprise clients. Ideal candidates should have over ten years of experience in Customer Success or Account Management, including leadership roles in high-growth B2B SaaS companies, with strong problem-solving and communication skills. Miro offers competitive benefits, a collaborative work environment, and prioritizes diversity and inclusion as part of its mission to empower teams.
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People Technology Specialist
Miro
|
London , United Kingdom | Not specified | Unknown | - - - | |
Category:People Tech
Is remote?:No
Miro's People Tech team focuses on enhancing the employee experience for its workforce, known as Mironeers, by ensuring reliable and intuitive systems that facilitate their work. They are searching for a Service and Support Specialist in London with 2-3 years of Workday experience to strengthen their team and support the digital employee experience. The role involves providing Tier 2 support for Workday issues, collaborating with People Ops, managing service requests through Jira, and contributing to process improvements. Ideal candidates should have a solid understanding of HR processes, strong analytical and project management skills, and a customer-centric mindset. Miro promotes diversity and inclusion, aiming to create a collaborative environment where employees can thrive while working towards innovative goals.
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Payroll Specialist
Miro
|
Unknown | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is seeking a Payroll Specialist to process and validate payroll using ADP Workforce Now, ensuring accurate and timely disbursements. The position involves collaboration with the People Ops team for payroll adjustments and compliance with US regulations, while also supporting international payroll needs. Candidates should have 2–3 years of payroll experience, preferably with ADP Workforce Now, along with strong Excel skills and a customer-centric approach. Miro offers a competitive benefits package, including 401k matching, health benefits, and a focus on professional development. The company emphasizes diversity and inclusion, promoting a collaborative environment where employees can contribute to innovative projects.
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Payroll Specialist
Miro
|
Yerevan , Armenia | Not specified | Unknown | - - - | |
Category:Finance
Is remote?:No
The Financial Reporting & Controls team at Miro is looking for a Payroll Specialist with expertise in Armenian payroll to join their diverse and collaborative group. This role involves processing payroll using Armsoft, transitioning to ADP Celergo, and ensuring compliance with Armenian regulations while maintaining accurate records and employee payments. The candidate will collaborate with the People Ops and Accounting teams to implement payroll changes and generate reports, while also addressing employee inquiries and identifying process improvements. Miro values teamwork, continuous improvement, and maintaining a positive employee experience, offering competitive benefits and a supportive work environment. Candidates should have relevant payroll experience, strong Excel skills, and fluency in Armenian and English.
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Marketing Technology Lead
Miro
|
United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro is dedicated to managing and optimizing technology investments across various business functions, composed of a diverse group of professionals focused on business process automation. Miro is searching for a Marketing Technology Lead to collaborate with the marketing leadership team, with responsibilities that include architecting an AI-driven marketing infrastructure to support the company's transition to a multi-product strategy. The role emphasizes leading a talented marketing technology team, integrating AI for improved user personalization, and managing the marketing data ecosystem for effective decision-making. Ideal candidates should have over a decade of experience in marketing technology, including proven leadership in engineering and expertise in B2B/B2C martech stacks, and should be adept at conveying complex technical concepts to senior executives. Miro promotes a collaborative and inclusive work culture, aiming to empower teams to innovate and foster personal and professional growth.
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GTM Engineer
Miro
|
Austin , United States | Not specified | Unknown | - - - | |
Category:Biz Tech
Is remote?:No
The Business Technology team at Miro focuses on maximizing technology investments and automating business processes, consisting of architects, analysts, and developers who support various business teams. The new GTM Engineer role is crucial, as it involves the design and optimization of systems that enhance revenue generation and support new product launches, necessitating a blend of technical skills and business strategy. Responsibilities include creating robust workflows using platforms like Salesforce and Marketo, enhancing demand generation through data analysis, and ensuring seamless data flow between systems. Candidates should have experience in sales and GTM operations, proficiency with automation tools, and strong analytical and problem-solving skills. Miro promotes a collaborative and inclusive culture, offering competitive benefits and opportunities for professional growth, emphasizing the importance of diversity in driving innovation.
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