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The post is for a People Operations Lead in Miro’s Amsterdam hub, part of the Global People Operations Team, responsible for a world-class, follow-the-sun service and AI-driven automation across the employee lifecycle. You’ll be the Netherlands local expert on labor laws, developing global-to-local processes, staying updated on regulations, training teammates, and ensuring compliance including IND processes and workers’ comp. You’ll provide frontline People Support through the People Help Portal, handle local and global tickets with a global-to-local lens, and own key processes from onboarding and leaves to offboarding, plus GDPR-compliant data management and payroll coordination. You’ll identify and implement AI/automation opportunities, evaluate tools to improve efficiency, and require experience with Workday and Jira, a hybrid work setup, strong cross-cultural communication, 4+ years in People Ops, English and Dutch fluency, and visa/permit handling (preferred). The role offers global benefits, growth opportunities, and a culture focused on belonging and collaboration in line with Miro’s mission to empower teams to create the next big thing.

The Senior Threat Detection & Intelligence Engineer will understand attacker operations, detect threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. They’ll join the Cloud Security & Detection & Response team, translating external threat intelligence into actionable detections, building high-fidelity cloud and SaaS detections, leading complex investigations, and partnering with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Required qualifications: 5–7 years in security with 2+ years in threat detection/intelligence/investigations, experience with cloud-native SaaS (AWS preferred), strong investigation skills, proficiency in Python and security workflow automation, and familiarity with cloud telemetry, large data querying (SQL), Infrastructure as Code, and forensics. Why you’ll love it: you’ll shape how threat intel is used, work on real attacker behavior, have room to build and improve detections, collaborate with engineers who value security as an engineering problem, plus competitive benefits and a diverse, inclusive culture at Miro.

Miro's Global People Operations Team provides streamlined, AI-driven HR services across the full employee lifecycle, delivering secure, compliant, and scalable support worldwide in partnership with Payroll & Stock Admin, Workplace, and Workplace IT. The Amsterdam-based People Operations Lead is a hands-on, locally focused role who answers employee questions, supports lifecycle events, ensures local compliance, and drives improvements through AI and automation. Key responsibilities include acting as the Netherlands labour-law expert, maintaining local compliance and regulatory reporting (including IND processes and workers’ comp), managing HR data under GDPR, and coordinating payroll inputs and benefits with the Dutch payroll team. You’ll own end-to-end processes from onboarding to offboarding, translate global standards into the local context, and drive continuous improvement through AI, automation, and cross-functional projects; the role requires 4+ years in People Ops, fluency in English and Dutch, deep knowledge of NL labour laws, experience with Workday and Jira, and the ability to work in a hybrid environment. Miro offers a global benefits package and a diverse, inclusive culture, with location-specific details available on the Global Miro benefits board.

The Senior Threat Detection & Intelligence Engineer role blends threat intelligence, detection engineering, and incident investigation to understand adversaries, detect threats early, and lead investigations when it matters most. You’ll work on Miro’s Cloud Security & Detection & Response (CSDR) team, translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intel/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, proficiency in Python and automation, and the ability to query large datasets while explaining risk in business terms. The role offers opportunities to influence how threat intelligence is used, work with real attacker behavior, grow detection capabilities, and collaborate with engineers who view security as an engineering problem, along with a supportive, diverse culture and benefits.

The Global People Operations Team at Miro serves as the operational heartbeat, delivering AI-enabled, secure, compliant HR services across the full employee lifecycle and partnering with Payroll, Workplace, and IT to scale globally. The role is a hands-on People Operations Lead based in Amsterdam, acting as the local face of the team, handling Netherlands-specific labor law implementation, process improvement, and global-to-local translation. Key responsibilities include being the Netherlands expert on labor laws and IND processes, maintaining compliance and audits, frontline support through the People Help Portal (plus global tickets), driving AI and automation initiatives, and managing lifecycle processes, HR data, payroll inputs, and benefits in the Netherlands. Requirements include comprehensive knowledge of Netherlands regulations (IND, works council, pay transparency), English and Dutch fluency, 4+ years in People Ops, experience with AI/automation, hybrid work, Workday and Jira familiarity, strong operational and project management, cross-cultural communication, and visa experience, with bonus knowledge of Denmark/France laws and EOR vendors. What’s in it for you: a global benefits package (equity, wellbeing, equipment, L&D stipend), a diverse team, and Miro’s culture of inclusion and collaboration across 13 hubs and 100M+ users.

The Senior Threat Detection & Intelligence Engineer role at Miro combines threat intelligence, detection engineering, and incident investigation with an engineering-first mindset to turn messy signals into attacker narratives. It sits within the Cloud Security & Detection & Response team, which protects Miro by translating external threat intel into detections, building high-fidelity cloud and SaaS detections, leading investigations, and driving security-by-design with engineering. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to remediation, and guiding incident response. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python and SQL proficiency, familiarity with cloud telemetry and IaC, and the ability to explain risk in business terms. The role offers opportunities to influence how threat intel is used, work on real attacker behavior, room to build and improve detection capabilities, and benefits like equity, wellbeing support, a learning stipend, plus a diverse, collaborative culture at Miro.

The Global People Operations Team at Miro acts as the operational heartbeat, delivering AI-enabled, follow-the-sun HR services across the full employee lifecycle and partnering with Payroll, Stock Admin, Workplace, and IT to scale globally. The Amsterdam-based People Operations Lead will be the local expert on Dutch labour law, ensure local compliance, and drive process improvements using AI and automation. Responsibilities include frontline support through the People Help Portal, handling local and global tickets with a global-to-local lens, managing HR data, collaborating with Payroll, administering benefits, and overseeing onboarding through offboarding, while continuously looking for improvements. Requirements include comprehensive knowledge of Netherlands labour law (IND processes, works council, GDPR-aligned data handling), English and Dutch fluency, 4+ years in People Operations, experience with AI/automation and service delivery tools, hybrid work, and proficiency with Workday and Jira, plus the ability to manage day-to-day operations while driving projects (visa/permit experience is a plus). Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and inclusive culture, and emphasizes belonging as part of its mission to empower teams across its 100M+ user ecosystem.

We’re hiring a Senior Threat Detection & Intelligence Engineer to understand how adversaries operate, detect meaningful threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. You’ll join the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity detections for cloud and SaaS environments, leads complex investigations, and partners with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Your responsibilities include tracking emerging threats relevant to cloud/SaaS, turning threat intel into practical detection strategies, designing context-aware detections across cloud, identity, and applications, leading end-to-end investigations, acting as technical lead during incidents, and analyzing trends to improve preventative controls while raising security maturity with engineering. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, experience in cloud-native SaaS (AWS preferred), strong investigation skills, ability to use threat intel to inform detection and response, proficiency in Python for automation, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and knowledge of incident response, digital forensics, and Infrastructure as Code (Terraform or similar). Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and improve detections, and partner closely with engineers who view security as an engineering problem, with benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, all within Miro’s inclusive culture.

The Global People Operations Team at Miro serves as the operational heartbeat, delivering streamlined, secure, compliant, and AI‑driven HR services across the full employee lifecycle with a world‑class, follow‑the‑sun service across time zones. The Amsterdam‑based People Operations Lead role is hands‑on and local‑facing, acting as the face of the team, answering questions, supporting lifecycle processes, ensuring local compliance, and driving process improvements through AI and automation. Key responsibilities include serving as the Netherlands labour‑law expert (including IND processes and payroll inputs), maintaining compliance, providing frontline support via the People Help Portal, translating global standards to the local context, managing HR data, coordinating payroll and benefits, and driving continuous improvement initiatives. Requirements include deep knowledge of Dutch labour law and IND, fluency in English and Dutch, 4+ years in People Operations, a track record with AI/automation tools, experience with Workday and Jira, hybrid work capability, strong communication and collaboration skills, and preferred experience with visas and EOR vendors; familiarity with Denmark and France talent regulations and EMEA pay transparency is a plus. Perks include global benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual learning & development stipend, all within a culture that emphasizes belonging, collaboration, and continuous growth, with location-specific details available on the Global Miro benefits board.

Miro is seeking a Senior Threat Detection & Intelligence Engineer to join the Cloud Security & Detection & Response (CSDR) team, combining threat intelligence, detection engineering, and incident investigation with an engineering-first mindset. The team focuses on translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and leading deep investigations from signal to remediation. Requirements include 5–7 years in security with 2+ years in threat detection, threat intel, or investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python automation, SQL or similar data querying, familiarity with cloud telemetry and detection platforms, and knowledge of incident response, forensics, and IaC (Terraform). Perks include opportunities to shape how threat intel is used, work on real attacker behavior, room to build and improve detections, close collaboration with engineers, and a global benefits package with equity, wellbeing benefits, WFH equipment allowance, and an annual Learning & Development stipend, all within a diverse and inclusive environment at Miro.

The Global People Operations Team at Miro delivers streamlined, high-quality HR services across the full employee lifecycle with a follow-the-sun model and AI-driven automation to enable scalable, global support. The Amsterdam-based People Operations Lead will be the local expert for the Netherlands, responsible for operationalizing Dutch labour laws, developing local processes and policies, ensuring compliance (IND, workers’ comp, reporting), and training teammates. You’ll support frontline HR via the Help Portal, manage HR data in a GDPR-compliant way, collaborate with Payroll, and own onboarding through offboarding, leaves, and related processes, while applying a global-to-local lens and driving automation. Requirements include deep knowledge of Dutch labour law, fluency in English and Dutch, 4+ years in People Operations, a track record of AI/automation adoption, experience with Workday and Jira, hybrid working, strong communication, and the ability to translate complex requirements into simple guides; visa/permit experience and knowledge of Denmark/France are a plus, as is prior global/EOR experience. The role offers global benefits (equity, wellbeing, equipment allowance, L&D stipend), a diverse, inclusive team, and the opportunity to grow within a company that values collaboration and belonging, with Miro described as a visual collaboration platform serving 100M+ users across 13 hubs.

Miro is hiring a Senior Threat Detection & Intelligence Engineer who will combine threat intelligence, detection engineering, and incident investigations with an engineering-first mindset to turn messy signals into clear attacker narratives. The role sits within the Cloud Security & Detection & Response (CSDR) team and focuses on translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS, and leading complex investigations while partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud and SaaS, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to root cause and remediation, and acting as a technical lead during security incidents. Qualifications include 5–7 years in security with 2+ years in threat detection, threat intelligence, or investigations, experience with cloud-native SaaS environments (AWS preferred), strong investigation skills, Python and automation of security workflows, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and experience with incident response, forensics, and Infrastructure as Code such as Terraform. The role offers opportunities to shape how threat intelligence is used, work on real attacker behavior, build and improve detection capabilities, partner closely with engineers, and enjoy benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual learning stipend within a diverse and inclusive culture.

The Global People Operations Team at Miro delivers streamlined, scalable HR services globally, driving AI‑driven automation and a follow‑the‑sun service model across the employee lifecycle. The Amsterdam‑based People Operations Lead role is hands‑on and local‑facing, focusing on Netherlands labor law implementation, local compliance, frontline support, and process improvement using AI and automation. Responsibilities include serving as the Netherlands SME, maintaining compliance and reporting, supporting the People Help Portal, managing HR data and payroll collaboration, administering benefits, and driving cross‑functional improvements. Requirements cover 4+ years in People Operations, deep knowledge of Dutch labor laws and IND processes, English and Dutch fluency, experience with Workday and Jira, hybrid work, and visa/permitting experience, with EOR vendor experience and cross‑country familiarity seen as pluses. Miro offers global benefits (equity, wellbeing, WFH stipend, L&D), a diverse and inclusive culture, and a mission to empower teams with collaboration and belonging across borders.

The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigations, focusing on turning messy signals into attacker narratives and leading investigations when it matters. You’ll join the Cloud Security & Detection & Response team, which protects Miro by translating external threat intel into detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design with emphasis on context and attacker intent over alert volume. Key responsibilities include tracking emerging cloud/SaaS threats, designing context-aware detections across cloud, identity, and application layers, leading investigations end-to-end, guiding incident response, and analyzing trends to improve preventative controls while collaborating with engineering. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS strongly preferred), strong investigative skills, Python automation, SQL-like data querying, familiarity with cloud telemetry and IR/forensics, and the ability to explain risk in business terms. Miro offers a role where you can influence how threat intel is used, work with real attacker behavior, grow detection capabilities, and collaborate with engineers, plus a global benefits package (equity, wellbeing benefit, equipment allowance, and L&D stipend) within a diverse, inclusive environment.

The Global People Operations Team at Miro drives streamlined, AI-driven, follow-the-sun HR services across the full employee lifecycle, partnering with Payroll & Stock Admin, Workplace and IT to scale globally while maintaining security and compliance. The Amsterdam-based People Operations Lead is a hands-on local ambassador who answers employee questions, supports the lifecycle, ensures local compliance, and identifies opportunities to improve processes with AI and automation. Responsibilities include being the Netherlands labour-law expert (policy development, training, regulatory updates), ensuring local compliance (IND filings, UWV coordination, workers’ comp, audits), frontline support for the People Help Portal with a global-to-local lens, and owning onboarding through offboarding, HR data management, payroll inputs, and benefits administration. Requirements include deep knowledge of Netherlands labour laws (IND, Works Council, EMEA Pay Transparency), 4+ years in People Ops, fluency in English and Dutch, hybrid work, Workday expertise with Jira ticketing, strong project execution capabilities, adaptability and cultural sensitivity, and visa/permit handling experience; knowledge of Denmark/France and experience with EOR vendors like Remote.com are pluses. Perks include a global benefits package with equity, wellbeing, equipment allowance, and an L&D stipend, plus a diverse, collaborative environment aligned to Miro’s mission and a commitment to belonging and inclusion across cultures.

The role is a Senior Threat Detection & Intelligence Engineer at Miro, bridging threat intelligence, detection engineering, and incident investigations with an engineering-first mindset. The position sits on the Cloud Security & Detection & Response (CSDR) team that protects Miro by translating external threat intel into actionable detections, building high-fidelity cloud and SaaS detections, leading complex investigations, and partnering with engineering to drive security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud and SaaS, converting threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Qualifications require 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, proficiency in Python and SQL, familiarity with cloud telemetry and detection platforms, and experience with IaC and incident response/digital forensics. The role offers opportunities to define how threat intelligence is used, work on real attacker behavior, collaborate with engineers, and enjoy a global benefits package and an inclusive, diverse culture at Miro, while not being a fit for those primarily focused on compliance or vendor management.

The Global People Operations Team at Miro delivers streamlined, high-quality people services across the full employee lifecycle with a follow-the-sun service model, guided by data and AI-driven automation to be secure, compliant, and scalable globally. The Amsterdam-based People Operations Lead will be the local face of the team, responsible for answering questions, supporting the lifecycle, ensuring local compliance, and identifying opportunities to improve processes with AI and automation. Responsibilities include being the Netherlands labour-law expert (IND processes, Works Council, EMEA pay transparency), maintaining compliance and reporting, coordinating payroll inputs, administering benefits, managing onboarding/offboarding, maintaining HR data, and supporting the People Help Portal, while applying a global-to-local lens to global tickets. Requirements include 4+ years in People Operations, fluency in English and Dutch, deep knowledge of Netherlands law, experience with AI/automation, Workday and Jira, hybrid work, and visa/permit handling, plus strong cross-cultural communication and collaboration skills; experience with Denmark/France law and EOR vendors is a plus. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend), a diverse team, and the opportunity to grow within a global company that emphasizes belonging and inclusion.

The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into attacker narratives. You’ll join the Cloud Security & Detection & Response team focused on translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and applications, leading deep investigations from signal to root cause, and guiding incident response as a technical lead. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intel/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python automation, SQL querying, and familiarity with cloud telemetry, logging, and infrastructure-as-code. Why you’ll love it: you’ll shape how threat intelligence is used, work with real attacker behavior, have room to build and improve detections, partner with engineers who treat security as an engineering problem, and benefit from equity, wellbeing perks, a equipment allowance, and a learning stipend in a diverse, inclusive environment at Miro.

The Global People Operations Team at Miro delivers streamlined, high-quality people services with a follow-the-sun model, driven by AI automation and employee self-service. The Amsterdam-based People Operations Lead role is a hands-on position serving as the local face of People Ops, responsible for implementing Netherlands labour laws, ensuring local compliance, and translating global standards into the local context. Responsibilities include local compliance (IND processes, reporting, audits), frontline support through the People Help Portal, HR data and records management, payroll collaboration, benefits administration, and end-to-end lifecycle process management from onboarding to offboarding, with a focus on continuous improvement and AI-enabled efficiency. Required are deep knowledge of Dutch labour law and IND, fluency in English and Dutch, 4+ years in People Ops, a track record with AI/automation tools, experience with Workday and Jira, hybrid work capability, and the ability to manage daily operations while driving projects, with visa/permitting experience and knowledge of Denmark/France considered a plus. The posting emphasizes a supportive, growth-oriented environment with global and location-specific benefits, a diverse and inclusive culture, and Miro's mission to empower teams and foster belonging across its global hubs.

The Senior Threat Detection & Intelligence Engineer role combines threat intelligence, detection engineering, and incident investigation to understand attacker operations, detect meaningful threats early, and lead investigations when it matters most. The role sits on Miro’s Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to bake security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats relevant to cloud/SaaS, turning intelligence into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents while analyzing trends to improve preventative controls. Qualifications call for 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python and data querying proficiency, familiarity with cloud telemetry and IaC (Terraform), and solid incident response/forensics background. Why you’ll love it: you’ll help shape how threat intelligence is used, work with real attacker behavior, have room to build and improve detections, collaborate closely with engineers who value security as an engineering problem, and enjoy global benefits, equity, well-being support, a learning stipend, and a culture focused on belonging and inclusion at Miro.

Miro's BizTech team is seeking an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in stakeholder workflows and solving day-to-day challenges with a proactive, "go figure it out" mindset. You will partner with business stakeholders, map workflows, design AI and agentic solutions (Model Context Protocols), build and scale integrations for secure, real-time data flow, and develop custom microservices, owning the full lifecycle from scoping to deployment. Required qualifications include 3-5 years in production automations and enterprise SaaS integrations, hands-on experience with Workato (recipes, connectors, and agentic features) and familiarity with other iPaaS platforms, deep enterprise system fluency with Salesforce, NetSuite, Zendesk, Marketo, and Jira, a strong software engineering foundation (Java preferred), API design, authentication, data modeling, and event-driven architectures, plus experience with AI tooling and a consultative, reliable mindset. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, supportive environment and location-specific benefits listed on Miro's benefits board. About Miro: a visual workspace for distributed teams with 100M+ users, founded in 2011, 1,600+ employees in 13 hubs, emphasizing belonging and inclusion, with recruitment privacy policies in place.

At Miro, the BizTech team seeks an AI Integrations Engineer to connect core systems across Sales, Marketing, and Finance, embedding in business workflows to build AI-first agentic automations using iPaaS and custom microservices. You will partner with stakeholders, map workflows, identify bottlenecks, design Model Context Protocols and autonomous AI-driven capabilities, design and maintain secure, real-time integrations, and own end-to-end project delivery from scoping to deployment and iteration. Requirements include 3-5 years of production automation and enterprise SaaS integrations, hands-on Workato experience (recipes, connectors, Genie/Agentic Studio) plus familiarity with MuleSoft or Boomi, deep API and integration knowledge, Java-based microservices background, API design (REST/GraphQL), OAuth/JWT, data modeling, event-driven architectures, and CI/CD/GitOps, plus AI tooling experience and a consultative, reliable mindset with a “Go figure it out” attitude. Perks include global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific variations, and a diverse, collaborative culture. Miro is a visual workspace for distributed teams, serving more than 100 million users across 250,000 companies, founded in 2011, with 1,600+ employees in 13 hubs, and a culture focused on collaboration, belonging, and innovation.

At Miro, the BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance and beyond by embedding with business teams to design AI-first, agentic automation workflows. You’ll partner with stakeholders, map their workflows, identify bottlenecks, and design Model Context Protocols (MCPs) and autonomous AI-driven solutions, while building and scaling integrations and custom microservices and owning projects end-to-end. Requirements include 3–5 years of production automation and enterprise SaaS integrations experience, hands-on work with Workato (and optionally MuleSoft/Boomi), API-heavy experience with major platforms like Salesforce, NetSuite, Zendesk, Marketo and Jira, a strong software engineering foundation (preferably Java) and API design, authentication, data modeling and event-driven architectures, plus CI/CD/GitOps and secure credential management; familiarity with AI tooling and building LLM-driven agents is a plus. The role also demands a consultative mindset, excellent communication, reliability and observability skills, a high degree of autonomy and a “go figure it out” attitude, and using AI developer tools like Cursor, Claude Code, and Cowork to accelerate development. Perks include a global benefits package with equity, wellbeing support, a WFH equipment allowance and an L&D stipend, and Miro emphasizes diversity and inclusion with information available on the global benefits board.

The AI Integrations Engineer at Miro will connect core business systems across Sales, Marketing, Finance, and beyond by embedding themselves in stakeholder workflows. You will pioneer AI and agentic workflows, design Model Context Protocols, and build integrations that enable autonomous, AI-driven capabilities for the business. You’ll design, implement, and maintain robust end-to-end integrations and custom microservices, ensuring secure real-time data flow and scalable automation while owning projects from scoping to deployment and iteration. Requirements include 3-5 years in production automations and enterprise SaaS integrations, hands-on Experience with Workato (and other platforms), deep API experience with major SaaS like Salesforce and NetSuite, a strong software engineering background (preferably Java), knowledge of API design, security, CI/CD, and familiarity with AI tooling for agentic development. The role comes with global benefits (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture that emphasizes collaboration and empowering teams to build the next big thing.

Miro's BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and beyond by embedding in workflows and delivering AI-first, agentic solutions using iPaaS and custom microservices. In this role, you’ll partner with stakeholders, map workflows, identify bottlenecks, design Model Context Protocols, build autonomous AI capabilities, and own end-to-end integrations—from real-time data flows to secure automation. Requirements include 3-5 years of production automations and enterprise SaaS integrations, hands-on Workato experience (and familiarity with other platforms), deep experience with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira), a software engineering foundation (preferably Java) with API design, security, data modeling, and event-driven architectures, plus CI/CD, GitOps, and familiarity with AI tooling and agentic development. You should have a consultative mindset, excellent communication, reliability and observability skills, and a go‑figure‑it‑out attitude—autonomy to experiment and translate technical work into tangible business value. Miro offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative culture that aims to empower teams to create the next big thing.

Miro's BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in workflows to tackle day-to-day challenges with AI-first, agentic automation using iPaaS and custom microservices. You will partner with business stakeholders, design Model Context Protocols and autonomous AI workflows, build and scale integrations for secure, real-time data flow, develop custom microservices, and own the end-to-end lifecycle from scoping to deployment and iteration. Requirements include 3–5 years in production automations and enterprise SaaS integrations, hands-on Workato experience (and familiarity with other platforms), deep experience with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira), a strong software engineering foundation (Java preferred), API design, modern auth, data modeling, event-driven architectures, CI/CD/GitOps, plus AI tooling experience and a consultative, reliability-focused approach. What’s in it for you are equity, a wellbeing benefit, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific benefits, within a diverse, inclusive team. About Miro: a visual workspace for innovation with 100M+ users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, 1,600+ employees across 13 hubs, emphasizing collaboration, belonging, and a mission to empower teams to create the next big thing, with a Recruitment Privacy Policy governing applicant data.

At Miro, the Business Technology (BizTech) team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in workflows with a proactive, “go figure it out” AI-first mindset. You’ll partner with business stakeholders, design AI and agentic workflows, build and scale integrations between enterprise systems, develop custom microservices, and own projects end-to-end from scoping to deployment and iteration. Requirements include 3-5 years in production automations and enterprise SaaS integrations, hands-on experience with Workato and agentic capabilities (with familiarity to other platforms like MuleSoft or Boomi), deep API/data/architecture skills (REST, GraphQL, OAuth/JWT), experience building microservices (preferably Java), and a consultative, reliable, autonomous approach with AI tooling and MCPs. The role offers global benefits such as equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on Miro’s benefits board. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000 companies, founded in 2011 and employing about 1,600 people across 13 hubs, prioritizing diversity, inclusion, collaboration, and belonging, with recruitment privacy policies in place.

Miro is seeking an AI Integrations Engineer in its BizTech team to connect core business systems across Sales, Marketing, Finance, and beyond, embedding within workflows and driving AI-first, agentic automation using iPaaS and custom microservices. The role involves partnering with business stakeholders, mapping workflows, identifying bottlenecks, and delivering technical solutions, plus designing Model Context Protocols and autonomous AI capabilities to empower teams, while owning end-to-end project lifecycles. Requirements include 3-5 years of production automation and enterprise SaaS integrations experience, hands-on Workato expertise (and other platforms), fluency with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira), a strong software engineering background (preferably Java), and knowledge of APIs, authentication, data modeling, and event-driven architectures, with CI/CD/GitOps familiarity; AI tooling experience or a solid foundation in building LLM-driven agents and MCPs is also expected. Candidates should have excellent consultative communication to translate technical concepts into business value, a reliability and observability mindset, and a high degree of autonomy to experiment and solve ambiguous problems. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, within a global, diverse, and inclusive culture at Miro, with location-specific benefits and a chance to help empower teams to create the next big thing.

- Miro’s BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in daily workflows to build AI-first, autonomous workflows using iPaaS platforms and custom microservices. - You’ll partner with stakeholders, map their workflows, identify bottlenecks, design Model Context Protocols (MCPs) and agentic solutions, design and maintain robust integrations, and own projects end-to-end from scoping to deployment and iteration. - Requirements include 3–5 years of production automation and enterprise SaaS integrations, hands-on Workato expertise (and knowledge of other platforms), deep API experience with major SaaS like Salesforce, NetSuite, Zendesk, Marketo, and Jira, a strong software engineering foundation (preferably Java), plus familiarity with APIs, authentication, data modeling, event-driven architectures, CI/CD/GitOps, and AI tooling alongside a consultative, autonomous mindset. - Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on Miro’s Global benefits board, reflecting a diverse, collaborative, inclusive environment. - About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, employing more than 1,600 people across 13 hubs, focused on empowering teams to create the next big thing and fostering belonging and collaboration.

At Miro, the BizTech team is seeking an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more by embedding in workflows and solving day-to-day challenges. You will pioneer AI and agentic workflows, design Model Context Protocols, and build and scale integrations and custom microservices, owning projects end-to-end from scoping to deployment and iteration. Requirements include 3-5 years in production automations and enterprise SaaS integrations, hands-on experience with Workato (recipes, custom connectors, and agentic capabilities like Workato Genie and Agentic Studio) plus familiarity with other iPaaS platforms, deep API fluency with major SaaS like Salesforce, NetSuite, Zendesk, Marketo, Jira, and a strong software engineering foundation for building microservices and modern API-driven architectures; plus AI tooling experience and a consultative, reliability-focused mindset. Perks include a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, collaborative environment (benefits may vary by location). About Miro: a visual workspace for distributed teams used by over 100 million users and 250,000 companies, emphasizing belonging, collaboration, and inclusion as it empowers teams to create the next big thing.

Miro is a fast-growing engineering company with a global, business-critical collaboration platform, seeking a Senior Network Site Reliability Engineer to improve reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, and operational excellence for millions of users. The Foundations & Network team builds stable, secure, highly available AWS solutions, owns all IaC aspects, provides automated workflows, and administers governance across infrastructure resources on AWS. Responsibilities include improving AWS operations, building CI/CD pipelines and automated IaC deployments, implementing automation and observability, contributing ideas, participating in on-call rotation, maintaining Terraform code, and managing load balancers and CloudFront while developing governance and CloudWan infrastructure. Required qualifications include 8+ years in infrastructure/reliability/networking/engineering, 6+ years as an SRE/DevOps/Network/Software Engineer, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), strong networking and CDN knowledge, Terraform IaC, Linux and scripting, and Agile cross-functional delivery with strong problem-solving and communication; nice-to-have items include Kubernetes, governance/security controls, experience with large-scale CDN/edge, global infrastructure, and basic GCP/Azure familiarity. Perks include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a mission-driven, diverse, and inclusive culture at Miro, with location-specific benefits and more about life at the company available on their channels.

Miro, a fast-growing engineering organization building a critical collaboration platform, is seeking a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence across AWS. The Foundations & Network team builds stable, reliable, secure, and highly available AWS solutions, owns all IaC aspects, provides workflows to orchestrate automated solutions, and enforces governance policies for infrastructure resources. Responsibilities include improving AWS operations, leading CI/CD pipelines for IaC deployment, implementing automation and observability, contributing ideas, participating in production on-call rotation, maintaining Terraform codebase, and building/optimizing AWS Load Balancers, CloudFront, and Cloud WAN infrastructure. Requirements: 8+ years in infrastructure/reliability/networking/engineering, 6+ years as SRE/DevOps/Network/Software engineer, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform, DevOps/CI/CD, Linux, Python/Bash, cross-functional Agile delivery; nice-to-have items include containers/Kubernetes, AWS governance/security controls, CDN/edge/traffic-routing experience, global infrastructure experience, and basic exposure to GCP/Azure. Benefits include equity, wellbeing benefits, a work-from-home equipment allowance, and an annual Learning & Development stipend, with a diverse team and a strong emphasis on belonging and collaboration; the posting notes that location-specific benefits may vary and points to Miro’s life and culture resources.

Miro is a fast-growing engineering company building a cloud-based collaboration platform and is seeking a Senior Network Site Reliability Engineer to enhance the reliability, availability, and scalability of its production AWS infrastructure, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team owns all IaC and governance for AWS, and the role involves building CI/CD pipelines, deploying automated IaC solutions, adding observability, driving improvements, participating in on-call incident response, and maintaining Terraform-based infrastructure including load balancers, CloudFront distributions, and CloudWan. Requirements include 8+ years in infrastructure, reliability, networking, or software engineering; 6+ years in SRE/DevOps/Network/Software Engineering; hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront); solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6); Terraform expertise; strong Linux, Python/Bash; DevOps/CI/CD and Agile cross-functional project experience. Nice-to-haves include containers/Kubernetes, familiarity with AWS governance and security controls (SCPs/IAM), experience with large-scale CDN/edge or global distributed infrastructure, and basic exposure to GCP/Azure. The package includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes diversity and inclusion while serving over 100 million users, 250,000 companies, with 1,600 employees across 13 hubs worldwide.

Miro is a fast-growing engineering company building a cloud-based collaboration platform and is seeking a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its production AWS infrastructure, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team builds stable, reliable, secure, and highly available AWS solutions, owns all Infrastructure-as-Code aspects, and administers governance policies and AWS resources. You’ll lead CI/CD pipelines, implement automation and observability for infrastructure, contribute ideas, participate in operational rotations, and develop the Terraform-based IaC while building and optimizing Amazon Load Balancers, CloudFront distributions, and CloudWAN for efficient traffic and governance. Requirements include 8+ years in infrastructure/reliability/Networking/software engineering, 6+ years as an SRE/DevOps/Network/Software engineer, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform, DevOps/CI/CD, Linux, and Python/Bash, with nice-to-haves like containers/Kubernetes, governance/security controls, and experience with global or CDN/edge environments. Miro offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture that emphasizes belonging, with a global presence and a mission to empower teams to create the next big thing.

Miro is seeking a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. The Foundations & Network team builds stable, secure, and highly available AWS solutions, owns all IaC, governs resources, and maintains CloudWan infrastructure while providing automated workflows to orchestrate deployments. You’ll build and lead CI/CD pipelines, implement automation and observability across infrastructure, contribute ideas to improve the stack, participate in production incident rotations, and maintain the Terraform-based codebase for load balancers and CloudFront distributions. Requirements include 8+ years in infrastructure/reliability or software engineering, 6+ years as an SRE/DevOps/Network or related role, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront) plus Cloud WAN, CDN configuration, Terraform, Linux, Python/Bash, and cross-functional Agile delivery. Nice-to-have items include containers/Kubernetes, governance and security controls (SCPs and IAM), experience with large-scale CDN/edge or global distributed infrastructure, and familiarity with GCP or Azure; the company offers equity, wellbeing benefits, equipment allowance, and an L&D stipend within a diverse, inclusive culture.

Miro is seeking a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its AWS-based production environment, with a focus on cloud automation, Infrastructure as Code, and operational excellence. The Foundations & Network team builds stable, secure, and highly available AWS solutions, owns all IaC, and enforces governance across infrastructure resources. Responsibilities include improving AWS operations, leading CI/CD pipelines and automated IaC deployment, implementing automation and observability, maintaining Terraform code, managing Elastic Load Balancers and CloudFront for performance and availability, and participating in on-call rotations. Requirements are 8+ years in infrastructure/reliability/networking or software engineering, 6+ years in SRE/DevOps/Network/Software, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront) and Cloud WAN, solid networking (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform IA C, Linux, and Python/Bash, plus Agile cross-functional collaboration; nice-to-haves include containers/Kubernetes, governance and security controls, CDN/edge experience, and exposure to GCP or Azure. The role offers global benefits, equity, and a focus on belonging and collaboration within a diverse team, along with information about life at Miro and its mission.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its AWS-based production environment, focusing on cloud automation, Infrastructure as Code, network reliability, and operational excellence. You will own CI/CD pipelines for IaC deployment, implement automation and observability across AWS resources, manage load balancers and CloudFront, and participate in on-call rotations while contributing to governance policies and CloudWan infrastructure. Requirements include 8+ years in infrastructure/reliability or software engineering, 6+ years as an SRE/DevOps/Network/Software engineer, strong AWS knowledge (EC2, VPC, ALB, S3, Route 53, CloudFront), deep networking (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform, Linux, Python/Bash, and Agile cross-functional delivery. Nice-to-haves include Kubernetes, AWS governance and security controls, experience with large-scale CDN/edge traffic, globally distributed infra, and basic exposure to GCP or Azure. Miro offers a global benefits package (equity, wellbeing, equipment allowance, learning stipend) and a diverse, inclusive culture as a fast-growing collaboration platform serving millions of users with distributed teams worldwide.

Miro is seeking a Senior Network Site Reliability Engineer to improve the reliability, availability, and scalability of its production AWS infrastructure, with a focus on cloud automation, Infrastructure as Code, and observability. The Foundations & Network team handles all IaC, governance, and secure AWS operations, building CI/CD pipelines and automated IaC deployment while maintaining Terraform code. Responsibilities include optimizing AWS operations, configuring load balancers and CloudFront distributions, participating in incident response, and developing cloud governance policies and CloudWAN infrastructure. Requirements include 8+ years in infra/reliability, 6+ years in SRE/DevOps/Network/Software roles, hands-on AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), strong networking and CDN knowledge, Terraform, Linux, scripting, and Agile cross-functional delivery; nice-to-have Kubernetes, multi-cloud exposure, and edge/CDN experience. Miro offers global benefits including equity, an L&D stipend, and a diverse, collaborative culture, as a large visual collaboration platform serving millions of users; recruitment privacy is noted in their policy.

Miro is a fast-growing engineering company building a global collaboration platform and is hiring a Senior Network Site Reliability Engineer to strengthen reliability, availability, and scalability of its production AWS environment. The Foundations & Network team builds stable, secure, highly available AWS infrastructure, owns all IaC and governance policies, and focuses on automation, observability, and scalable operations. You’ll design and maintain CI/CD pipelines (GitLab/GitHub), implement IaC deployment via Terraform, automate infrastructure, operate load balancers and CloudFront, and contribute to CloudWan infrastructure and incident rotation. Requirements include 8+ years in infrastructure or related roles, strong AWS experience (EC2, VPC, ALB, S3, Route 53, CloudFront), solid networking knowledge (TCP/IP, HTTP/S, DNS, BGP, IPv6), Terraform expertise, Linux proficiency, and scripting (Python/Bash), plus Agile cross-functional delivery and collaboration. Nice-to-have skills include containers/Kubernetes, AWS governance/security controls, experience with large-scale CDN/edge/traffic-routing, exposure to multi-cloud (GCP/Azure), and benefits like equity, wellbeing, equipment allowance, and a Learning & Development stipend, with a commitment to diversity and belonging.

Miro is hiring a Senior Network Site Reliability Engineer to strengthen the reliability, availability, and scalability of its cloud-based collaboration platform, focusing on AWS, infrastructure automation, and Infrastructure as Code. The Foundations & Network team will own IaC, governance, and AWS resource administration, delivering automated solutions, CI/CD pipelines, and incident response across production. Key responsibilities include maintaining and expanding the Terraform codebase, optimizing AWS services (EC2, VPC, ALB, S3, Route 53, CloudFront, Cloud WAN), and building observability and automation for the infrastructure. Candidates should have 8+ years in infrastructure/reliability, 6+ years in SRE/DevOps/Network/Software, strong AWS and CDN experience, Terraform, Linux, and Python/Bash, plus proven cross-functional Agile delivery; nice-to-haves include Kubernetes, governance/security controls, and experience with large-scale CDN/edge. Miro offers equity, wellbeing benefits, a learning stipend, a diverse and inclusive culture, and opportunities for growth within a global team.

The Innovation Architect is part of Miro's Professional Services MOST program, providing enterprise clients 240 hours per year to design, implement, and scale collaboration, and works with Customer Success Managers, Technical Architects, and Engagement Managers on complex accounts. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap tied to business outcomes, including AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations with governance and lifecycle management, leading AI-powered workflow optimization, facilitating executive workshops, driving adoption through change management, tracking progress, and producing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design experience, and the ability to communicate complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. The role offers global benefits (equity, wellbeing, a WFH equipment allowance, and an learning & development stipend) and emphasizes Miro's diverse, inclusive culture, inviting applicants to learn more about life at Miro and the company mission.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which provides enterprise customers 240 hours per year to collaborate with Miro experts. This role acts as the strategic and architectural layer, conducting structured discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a year-long roadmap plus AI workflow advisory. Responsibilities include owning solution roadmaps for a portfolio, architecting end-to-end Miro implementations, facilitating executive workshops, driving adoption through change management, tracking outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting or enterprise PS, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and experience with AI-powered workflow optimization, with an ability to simplify complex topics for non-technical audiences and coordinate across IT, Product, Design, Strategy, and PMO. Perks include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse team, and information about Miro's mission and commitment to belonging and inclusion.

The Innovation Architect sits within Miro's Professional Services MOST program and acts as the strategic and architectural layer, translating enterprise goals into a structured, sequenced 240-hour annual plan that covers discovery, governance design, and AI workflow advisory. They own the solution roadmap for a portfolio of MOST accounts, lead discovery, map operating models, and design end-to-end Miro implementations while facilitating executive and cross-functional workshops. They drive adoption through change management, track progress across the subscription lifecycle, surface risks early, adjust plans as priorities shift, and contribute reusable assets to raise delivery consistency. Required experience includes 6+ years in consulting or related fields, structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and hands-on AI-powered workflow design with the ability to simplify complex topics for cross-functional audiences. Benefits include equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, with location-specific variations; Miro emphasizes diversity and inclusion and provides information about life at the company.

- The Innovation Architect is part of Miro’s MOST professional services, a subscription-based enterprise offering that provides 240 hours per year for clients to design, implement, and scale collaboration with Miro experts. - The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap plus AI workflow advisory to move from ad hoc usage to intelligent systems. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), leading AI-powered workflow optimization, facilitating executive sessions, driving adoption through change management, tracking outcomes, and surfacing risks. - Qualifications require 6+ years in consulting/change management/Agile or professional services for enterprise, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise collaboration governance, fluency in Miro or similar tools, and the ability to simplify complex topics for non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. - Perks include a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend) and a diverse, collaborative culture aligned with Miro’s mission to empower teams to create the next big thing.

The Innovation Architect sits in Miro’s MOST program and serves as the strategic and architectural layer that translates enterprise goals into a concrete, sequenced 240-hour yearly plan, including discovery, governance design, and AI workflow advisory. They collaborate with Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements across Miro’s most complex enterprise accounts. They own the solution roadmap for a portfolio of MOST accounts, run structured discovery, map the customer’s operating model, and design end-to-end Miro implementations covering workspace governance, access models, naming conventions, and lifecycle management. They lead AI workflow advisory, facilitate executive and cross-functional workshops, drive adoption through change management, track progress against outcomes, surface risks, and create reusable delivery assets to raise consistency and reduce time-to-value. Requirements include 6+ years in consulting/change management/Agile transformation or professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and the ability to simplify complex topics across IT, Product, Design, Strategy, and PMO; the role also offers global benefits such as equity, wellbeing, a WFH allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture.

The Innovation Architect sits in Miro’s Professional Services organization within the MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale collaboration, working alongside CSMs, Technical Architects, and Engagement Managers on complex accounts. The role fills the gap between executive goals and a concrete, sequenced plan by serving as the strategic and architectural layer of a MOST engagement—leading discovery, diagnosing current work patterns, designing governance and collaboration infrastructure, building a year-long roadmap, and owning AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, conducting structured discovery and operating-model mapping, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle at scale), leading AI-powered workflow optimization, facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, and developing reusable delivery assets. Requirements include 6+ years in consulting, change management, Agile transformation, or professional services supporting enterprise organizations; experience leading discovery with VP-level stakeholders and translating findings into a prioritized plan; knowledge of collaboration governance at scale; fluency in Miro or similar platforms; hands-on experience designing AI-powered workflows; and the ability to communicate complex topics to non-technical audiences while working across IT, Product, Design, Strategy, and PMO with competing priorities. What’s in it for you: a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse team, location-specific benefits, plus Miro’s mission and commitment to belonging and inclusion, and the Recruitment Privacy Policy governing applicant data.

- The Innovation Architect is part of Miro's Professional Services within the MOST program, which provides enterprise clients 240 hours per year to collaborate with Miro experts. - The role serves as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory. - Responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations with governance and lifecycle management, facilitating executive sessions, driving adoption through change management, and tracking outcomes across the subscription lifecycle while surfacing risks. - Requirements include 6+ years in consulting or related fields, experience with structured discovery for VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to translate complex topics for cross-functional audiences. - Benefits include global equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with a focus on diversity, inclusion, and collaboration within Miro’s culture.

The Innovation Architect is a strategic, architectural role within Miro’s MOST program, bridging enterprise goals with a concrete, sequenced 240-hour plan and owning AI workflow advisory. They collaborate with Customer Success Managers, Technical Architects, and Engagement Managers to lead discovery, diagnose current operating models, design governance and collaboration infrastructure, and map a year-long roadmap for how the 240 hours are spent. Key responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations (governance, access models, naming, lifecycle), leading AI-driven workflow optimization, facilitating executive workshops, driving change management, tracking outcomes, and delivering reusable assets. Requirements call for 6+ years in consulting/change management/Agile/PS for enterprise, experience with structured discovery for VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or similar tools, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. The role offers global benefits (including equity, wellbeing, equipment allowance, and an L&D stipend), a diverse team culture, location-specific perks, and a company-wide emphasis on belonging and inclusion as Miro works to empower teams to create the next big thing.

- The Innovation Architect is part of Miro's Professional Services MOST program, providing 240 hours per year of expert support to enterprise customers and collaborating with Customer Success Managers, Technical Architects, and Engagement Managers to deliver outcomes-driven engagements. - The role fills the gap of translating ambitious goals into a concrete, sequenced plan, acting as the strategic and architectural layer of a MOST engagement by running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building the 240-hour roadmap, while also leading AI workflow advisory. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), facilitating executive and cross-functional workshops, driving adoption through change management, tracking progress and risks, and creating reusable delivery assets. - Requirements are 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow optimization experience, and the ability to simplify complex topics for non-technical audiences while working cross-functionally. - The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and is part of Miro's inclusive, diverse culture as it supports teams to create the next big thing.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription-based offering that provides enterprise clients 240 hours per year to work with Miro experts. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and creating a 240-hour roadmap, while also leading AI workflow advisory to build intelligent, repeatable processes. Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming conventions, lifecycle), facilitating executive and cross-functional sessions, driving adoption through change management, and contributing reusable assets. Requirements include 6+ years in consulting/change management/PS supporting enterprise organizations, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and experience designing AI-powered workflows and communicating across IT, Product, Design, and PMO. Benefits highlighted include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, a diverse team, location-specific benefits, and a strong emphasis on belonging and inclusion, with a note that Recruitment Privacy Policy applies.

- The Innovation Architect is a Solution Architect for Miro’s MOST program, partnering with enterprise customers to translate business strategy into scalable collaboration architectures inside Miro and to shape an outcomes-driven roadmap with governance and enablement. - MOST offers 240 hours per year of services to help design, implement, and scale collaboration solutions across teams, functions, and geographies, with the Architect serving as a trusted advisor to both business and technical stakeholders. - Key responsibilities include leading discovery, alignment sessions, governance design, change-management guidance, coaching on Miro best practices and AI workflows, building prototypes and templates, facilitating workshops, and tracking milestones while flagging risks. - Requirements encompass 6+ years in consulting/change management/Agile transformation or related fields, ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance and workspace architecture, experience with Human-Centered Design/Design Thinking, fluency in Miro (or similar platforms), and near-native Japanese with business English. - Benefits include a global package (equity, wellbeing benefits, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative culture; Miro emphasizes belonging and supports its large user base of 100M+ users and 250,000+ companies.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a 240-hour-per-year enterprise professional services subscription to help design, implement, and scale collaboration solutions in Miro across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap that evolves with needs, serving as trusted advisors to both business and technical stakeholders. Key activities include leading discovery aligned to the 240-hour allocation, facilitating vision and prioritization sessions, conducting assessments, designing governance frameworks, guiding change-management initiatives, coaching on best practices and AI workflows, facilitating workshops, building prototypes and templates, partnering with IT/Admin to standardize, recommending process optimizations, providing ongoing advisory support, tracking milestones, flagging risks, and collaborating with CSMs, Architects, and Engagement Managers. Requirements include 6+ years in consulting/change management/Agile transformation/digital collaboration or similar, experience enabling cross-functional teams, ability to map workflows and diagnose adoption barriers, familiarity with collaboration governance and workspace lifecycle, knowledge of Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar platforms, strong communication and facilitation skills, adaptability, and near-native Japanese with business-level English. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an Learning & Development stipend, plus a diverse, inclusive culture aligned with Miro’s mission to empower teams, with location-specific benefits and a Recruitment Privacy Policy referenced by the company.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, partnering with customers to translate business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. MOST provides 240 hours per year of services to help enterprise customers design, implement, and scale collaboration solutions in Miro, and the architect leads discovery, visioning, alignment, and prioritization to create a structured plan that fits those hours and desired outcomes. Key duties include conducting collaboration, workflow, and workspace assessments; designing governance frameworks, lifecycle management, and change-management plans; building prototypes and templates; coaching teams on best practices, AI workflows, and adoption; and tracking milestones while flagging risks and guiding re-prioritization. Requirements include 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields; ability to map workflows, diagnose adoption barriers, enable cross-functional teams, familiarity with governance/workspace architecture; experience with Human-Centered Design, Design Thinking, or innovation frameworks; fluency in near-native Japanese and business-level English. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, 1,600+ employees; the company emphasizes belonging and inclusion and offers global benefits (equity, wellbeing, WFH equipment, L&D stipend), with a Recruitment Privacy Policy guiding applicant data handling.

The Innovation Architect in Miro's MOST program acts as a Solution Architect for collaboration and ways of working, translating customer business strategy into scalable Miro-focused architectures and governing models within MOST’s 240 hours per year of ongoing professional services for enterprise clients. They lead discovery, facilitate alignment and prioritization, assess collaboration workflows and workspaces, design governance and operating models, and shape an outcomes-driven solution roadmap that evolves with customer needs, acting as trusted advisors to both business and technical stakeholders. They design end-to-end collaboration solutions, run change management activities, coach teams on best practices and templates, facilitate workshops across Agile, product development, and strategy, build lightweight prototypes, and partner with IT/Admin to standardize workspace setup and governance while tracking milestones and risks. Requirements include 6+ years in consulting/change management/Agile transformation or digital collaboration, ability to synthesize insights into actionable recommendations, cross-functional enablement experience, familiarity with governance frameworks, human-centered design/Design Thinking, fluency in Miro (or similar tools), and near-native Japanese with business English. What’s in it for you: a global benefits package including equity, wellbeing, equipment allowance, and an L&D stipend, plus a diverse, inclusive culture; Miro emphasizes belonging and a global mission to empower teams, with a Recruitment Privacy Policy governing applicants' data.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours of guidance to design, implement, and scale Miro-based collaboration across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves with needs. Responsibilities include leading discovery, facilitating alignment sessions, conducting governance and workspace assessments, guiding change management, coaching best practices, prototyping templates, partnering with IT to reduce tool sprawl, tracking milestones, and ensuring hours are used strategically. Requirements are 6+ years in consulting, change management, Agile transformation, or digital collaboration, the ability to lead structured discovery and map workflows, familiarity with governance frameworks and workspace architecture, and fluency in Japanese and business English. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, an L&D stipend, and a diverse, inclusive culture at Miro.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, which provides 240 hours per year of enterprise services to help design, implement, and scale collaboration solutions across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape a structured, outcomes-driven solution roadmap. They operate as trusted advisors to business and technical stakeholders, delivering end-to-end solutions by combining process design, workspace architecture, governance, and enablement to ensure measurable value from Miro. Responsibilities include leading discovery, facilitating alignment sessions, assessing collaboration and workspace readiness, implementing governance, guiding change management, coaching on best practices and AI workflows, prototyping templates, and tracking progress against milestones while re-prioritizing as needs evolve. Requirements include 6+ years in consulting/change management/Agile/digital collaboration, experience enabling cross-functional teams, familiarity with governance/workspace architecture, proficiency with Miro or similar platforms, strong communication, and near-native Japanese with business English; benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, with a culture focused on belonging and inclusion.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, delivering 240 hours per year of ongoing, enterprise-grade guidance to help customers design, implement, and scale collaboration solutions in Miro. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption issues, design governance and operating models, and craft an outcomes-driven roadmap while serving as trusted advisors to both business and technical stakeholders. Key duties include leading discovery and alignment sessions, conducting workflow and workspace assessments, building governance structures, guiding change management, coaching teams on best practices and AI-enabled workflows, prototyping, and tracking progress against milestones while flagging risks. Required qualifications include 6+ years in consulting/change management/Agile/digital collaboration, proven cross-functional enablement, familiarity with governance frameworks and workspace architecture, experience with Human-Centered Design or Design Thinking, fluency in Miro or similar platforms, and near-native Japanese with business English. Benefits cover global programs including equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with Miro emphasizing diversity and belonging and inviting applicants to learn more about life at Miro.

The Innovation Architect is a Solution Architect for collaboration within Miro’s MOST program, a yearly professional services subscription that provides enterprise customers 240 hours per year to design, implement, and scale collaboration in Miro across teams and geographies, and they translate business strategy into scalable collaboration architectures with an outcomes-driven roadmap. They act as trusted advisors to both business and technical stakeholders, designing end-to-end collaboration solutions by integrating process design, workspace architecture, governance, and enablement to deliver measurable value from Miro. Responsibilities include leading discovery aligned to the MOST plan, facilitating vision and prioritization, conducting workflow and workspace assessments, designing governance and change-management programs, prototyping templates and reusable workflows, coaching on best practices and AI-enabled workflows, and partnering with IT to standardize setup and governance while tracking milestones and risks. Requirements include 6+ years in consulting/change management/Agile transformation or similar, experience enabling cross-functional teams to adopt new tools, familiarity with collaboration governance, design thinking, and agile methodologies, fluency in Miro (or similar platforms), near-native Japanese with business English for internal communication, and strong communication and stakeholder-management skills. Benefits include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, collaborative culture; the description also highlights Miro’s mission, global presence, and commitment to belonging, and notes that location-specific benefits vary and can be found on the Global Miro benefits board.

The Innovation Architect is a Solution Architect for collaboration within Miro's MOST program, providing enterprise customers with 240 hours/year of services to design, implement, and scale collaboration solutions across teams and geographies, translating business strategy into scalable Miro architectures and governance. They lead discovery, align on outcomes, and create a structured MOST game plan, run vision and prioritization sessions, assess workflows, and deliver a roadmap that evolves with customer needs while guiding change management and adoption milestones. Responsibilities include designing governance frameworks (workspace structure, naming, access, lifecycle, templates), prototyping templates and workflows, coaching on Miro best practices and AI workflows, facilitating workshops across Agile, product development, and strategy, and partnering with IT to standardize workspace setup and reduce tool sprawl. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; ability to lead structured discovery and cross-functional enablement; familiarity with collaboration governance and platforms (Miro preferred, or Figma, Lucid, Jira, Confluence); strong communication and stakeholder management; near-native Japanese and business-level English. What’s in it for you includes a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend; you’ll work in a diverse, inclusive environment aligned with Miro’s mission, and recruitment privacy policy applies.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, a yearly professional services subscription delivering 240 hours of guidance to help enterprise customers design, implement, and scale collaboration in Miro across functions and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap as trusted advisors to business and technical stakeholders. Key responsibilities include leading discovery, facilitating alignment and prioritization sessions, performing collaboration and workspace assessments, implementing governance frameworks, guiding change-management initiatives, coaching on best practices and AI-enabled workflows, building prototypes and templates, and coordinating with IT to standardize standards and reduce tool sprawl. Requirements include 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar, a track record of enabling cross-functional teams to adopt new tools, familiarity with collaboration governance and workspace architecture, knowledge of Human-Centered Design/Design Thinking/Agile frameworks, fluency in Miro (preferred) or similar platforms, and near-native Japanese with business-level English. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity, inclusion, and belonging as part of its global culture and recruitment privacy policy.

Miro is on a mission to empower teams and accelerate AI-powered innovation across its platform, building robust foundations and user-centered features on the canvas. The AI Engineer role involves designing and shipping AI-driven capabilities—agents, context-aware predictions, and generative AI—using Python, TypeScript/React, Canvas/WebGL, and leading LLMs to enhance collaboration. You’ll own end-to-end AI projects from concept to production, including prompt engineering, LLM optimization, CI/CD, observability, and maintaining reliability and performance. Requirements include 3+ years delivering AI-first, customer-facing features, strong Python and FE skills, proven LLM evaluation and prompt/context engineering, ML fundamentals, LLMOps and cloud experience; plus nice-to-have skills like WebGL/Canvas, real-time tech, vector databases, LangChain, multi-modal AI, and ML frameworks. Perks include equity, wellbeing benefits, a learning stipend, and a diverse, inclusive global team; Miro serves 100M+ users across 250k companies and is committed to belonging and an AI-first future.

Miro is looking for an AI Engineer to design and build AI-driven capabilities that enhance how users create, transform, and collaborate on the canvas, bridging AI innovation with product delivery and using cutting-edge LLMs while maintaining performance and polish. Responsibilities include designing, developing, and shipping AI features such as agents, intelligent assistants, and context-aware predictions using Python, TypeScript, React, Canvas, and WebGL; building high-performing AI workflows with OpenAI, Anthropic Claude, and Google Gemini; executing end-to-end projects from concept to production; staying ahead of AI tools and best practices. You will measure and optimize AI performance with benchmarks for user engagement, model accuracy, latency, error rate, and drift; write clean, well-tested code; participate in code reviews; and troubleshoot production issues to ensure high availability. Requirements include 3+ years of AI-first product experience; excellent communication skills; strong Python and frontend abilities; expertise in prompt and context engineering with top-tier LLMs; production-ready code in complex codebases; experience with LLM evaluation frameworks and LLMOps and cloud services; plus nice-to-have skills in rendering tech, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks. Perks include equity, wellbeing benefits, a work-from-home equipment allowance, and an annual Learning & Development stipend; Miro emphasizes a diverse, inclusive culture and notes its platform serves 100M+ users and 250,000 companies, with collaboration and belonging at its core.

Miro is hiring an AI Engineer to lead AI-powered innovations on the canvas, building AI capabilities such as agents, intelligent assistants, and context-aware features using Python, TypeScript, React, Canvas, and WebGL. You’ll execute end-to-end AI projects from conceptualization to production, leveraging top LLMs (OpenAI, Anthropic Claude, Google Gemini) and prompt engineering to deliver reliable, scalable, and delightful user experiences. The role emphasizes AI system development best practices, including evaluations, LLMOps, CI/CD, observability, and ethical AI principles, and you’ll measure performance with benchmarks for user engagement, model accuracy, latency, error rate, and drift. Requirements include 3+ years delivering AI-first capabilities in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering, production-ready code in complex codebases, experience with LLM evaluation frameworks, ML fundamentals, and LLMOps and cloud services; nice-to-have skills include WebGL/Canvas, WebSocket, LangChain, vector databases, multi-modal AI, and ML frameworks like PyTorch or TensorFlow. What’s in it for you: a supportive, diverse environment with global benefits (equity, wellbeing, WFH equipment, Learning & Development stipend), opportunities to grow, and a culture focused on belonging and collaboration at Miro.

Miro’s teams drive AI-powered innovation across the platform, building robust foundations, features, and intelligent capabilities that transform how users interact with content on the canvas. The AI Engineer role involves designing and shipping AI-driven capabilities—from agents and assistants to context-aware predictions and generative AI—using Python, TypeScript, React, Canvas/WebGL, and leading LLMs, with a focus on safety, reliability, and performance. Responsibilities include end-to-end AI projects from concept to production, collaboration with product managers and designers, continuous iteration, and championing AI-system practices such as LLMOps, CI/CD, observability, and ethical AI, along with writing clean, testable code and diagnosing production issues. Requirements include 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering with top LLMs, experience with LLM evaluation and ML fundamentals, and familiarity with LLMOps and cloud services, with nice-to-haves like WebGL/Canvas, real-time tech, vector databases, LangChain, and multi-modal AI. Miro offers a global benefits package (including equity and learning stipends), emphasizes belonging and an inclusive culture, and provides location-specific benefits while adhering to recruitment privacy policies.

Miro's teams drive AI-powered innovation across the platform, building robust foundations, features, and intelligent capabilities that transform how users interact with content on the canvas. As an AI Engineer, you'll design and ship AI-driven capabilities—agents, assistants, context-aware predictions, and generative AI—using Python, TypeScript, React, Canvas, WebGL, and leading LLMs, while ensuring reliability, safety, and performance. Responsibilities include end-to-end AI projects from concept to production, iterating with product teams, promoting AI system best practices (LLMOps, CI/CD, observability, ethics), and measuring performance with metrics like engagement, accuracy, latency, and drift, all while writing clean, testable code and troubleshooting production issues. Requirements cover 3+ years delivering AI-first, customer-facing features, strong Python and frontend skills, expert prompt and context engineering with top LLMs, production-ready code in complex codebases, and experience with LLM evaluation and ML fundamentals, plus familiarity with LLMOps and cloud services; nice-to-haves include WebGL/Canvas, WebSocket, vector databases, LangChain, multi-modal AI, and common ML frameworks. What’s in it for you: a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and a Learning & Development stipend, along with a diverse, collaborative culture at Miro and a mission to empower teams to create the next big thing.

Miro is hiring an AI Engineer to design and build AI-powered capabilities that enhance how users create, transform, and collaborate on the canvas, delivering delightful, safe, and reliable experiences with cutting-edge LLMs while preserving performance and polish. The role spans end-to-end AI projects—from concept and prototype to production—building agents, intelligent assistants, and context-aware features using Python, TypeScript, React, Canvas, WebGL, and leading LLMs (OpenAI, Anthropic Claude, Google Gemini). Responsibilities include engineering high-performing AI workflows, prompt and context engineering, AI system evaluations, LLMOps, CI/CD, observability, ethical AI, and measuring performance such as engagement, latency, error rate, and drift. Requirements include 3+ years delivering AI-first capabilities in customer-facing products, strong Python and frontend skills, production-ready code in complex codebases, expertise in LLM evaluation, and experience with cloud services; nice-to-have skills include WebGL/Canvas, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks. What’s in it for you: equity, wellbeing benefits, equipment allowance, learning stipend, and a diverse, inclusive, globally distributed team; Miro emphasizes belonging and a mission to empower teams to create the next big thing.

Miro aims to empower teams to create the next big thing, with teams driving AI-powered innovation by building robust foundations, features, and intelligent canvas interactions. The AI Engineer will design, build, and ship AI-driven capabilities that enhance how users create, transform, and collaborate on the canvas, bridging AI research and product delivery while ensuring safe, reliable, and polished experiences. Responsibilities include designing and shipping AI capabilities (agents, assistants, context-aware predictions, generative AI) using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL; building scalable AI workflows with LLMs (OpenAI, Anthropic Claude, Google Gemini), performing prompt and context engineering, taking projects from prototype to production, collaborating with product/design/engineering, and championing AI system best practices and ethics. Requirements include 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt/context engineering with leading LLMs, production-ready code, solid ML fundamentals, LLMOps and cloud services, and a growth mindset toward AI tooling; nice-to-haves include rendering tech (WebGL/Canvas), real-time tech, vector databases, RAG pipelines, LangChain, multi-modal AI, and ML frameworks. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, collaborative culture focused on belonging and building a better version of the team.

Miro's AI teams drive AI-powered innovation across the platform, building robust foundations, delightful features, and intelligent capabilities that transform how users interact with canvas content. As an AI Engineer, you'll design and ship AI-driven capabilities—agents, intelligent assistants, context-aware prediction, and generative AI—using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL to deliver safe, scalable, high-quality experiences. You'll own end-to-end AI projects from conceptualization to production, collaborate with product managers, designers, and engineers, iterate on capabilities, and champion AI system practices including evaluations, LLMOps, CI/CD, observability, and ethical AI principles. Requirements include 3+ years of AI-first experience in customer-facing products, excellent communication, strong Python and frontend skills, expertise in prompt and context engineering with top-tier LLMs, production-ready code in complex codebases, and familiarity with LLM evaluation frameworks and cloud services; nice-to-haves include WebGL/Canvas, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks. What’s in it for you: equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive environment; Miro is a visual workspace empowering teams to create the next big thing, serving over 100M users and emphasizing belonging and collaboration across differences.

Miro's teams are on a mission to empower teams to create the next big thing by driving AI-powered innovation across the platform, building robust foundations, features, and intelligent capabilities on the canvas. As an AI Engineer, you will design and ship AI-driven capabilities—agents, context-aware predictions, and generative AI—using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL, delivering safe, reliable experiences. You’ll execute end-to-end AI projects from conception to production, collaborate with product managers, designers, and engineers, experiment with new AI tools, and champion best practices in AI system development such as LLMOps, CI/CD, observability, and ethical considerations. Requirements include 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering with major LLMs, production-ready code in complex codebases, and experience with LLM evaluation frameworks and cloud services; nice-to-have skills include WebGL/Canvas rendering, real-time technologies, vector databases, LangChain, multi-modal AI, and ML frameworks. What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, and an annual L&D stipend, plus Miro’s emphasis on belonging, diversity, and a global, collaborative culture across 13 hubs.

- Miro’s teams drive AI-powered innovation across the platform, building robust foundations, features, and intelligent capabilities that transform how users interact with content on the canvas. - The AI Engineer role designs and ships AI-driven capabilities—agents, intelligent assistants, context-aware predictions, and generative AI—using Python, TypeScript, React, Canvas/WebGL, and leading LLMs to deliver safe, reliable experiences at scale. - Responsibilities include end-to-end AI project delivery from concept to production, collaboration with product/design/engineering, experimentation with emerging AI tools, and championing AI system best practices (LLMOps, CI/CD, observability, ethics) while measuring performance and optimizing for latency, accuracy, and drift. - Requirements cover 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering with top LLMs, production-grade code in complex codebases, and experience with LLM evaluation, ML fundamentals, and cloud services; nice-to-haves include WebGL/Canvas rendering, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks. - What’s in it for you: global benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative environment aligned with Miro’s mission to empower teams to create the next big thing.

The Senior Manager of Application Security at Miro leads a global team responsible for embedding security into Miro’s Software Development Lifecycle—from concept to code to customer impact—by partnering with product and engineering to proactively mitigate risk while accelerating developer velocity and innovation, including secure-by-default design support, automated tooling, vulnerability management, offensive testing, and developer engagement. The role defines and operationalizes Miro’s application security strategy in alignment with the SDLC and the AMPED framework, leading a multidisciplinary team of application security engineers and offensive security specialists who work directly with developers, product teams, and platform engineering across multiple regions, ensuring security is embedded from discovery and threat modeling through secure delivery pipelines and post-release monitoring. Responsibilities include shaping and evolving Secure SDLC practices, integrating security into CI/CD, IaC, and developer tooling; overseeing bug bounty and third-party testing programs; building and scaling the Security Champions program; guiding secure adoption of AI-augmented development tools and Agentic AI workflows; and providing guidance, reference architectures, KPIs, and collaboration with Privacy, Legal, and Compliance. Requirements include 10+ years in software, application, or product security; 3+ years of technical leadership; strong threat modeling experience (e.g., STRIDE, PASTA) and risk assessment in SaaS; deep SSDLC expertise; experience running Security Champions and offensive security programs; governance familiarity (ISO 27001, SOC 2, OWASP SAMM); familiarity with AI/LLM tooling and AWS; and the ability to manage distributed teams and communicate with stakeholders. Why join: you’ll help scale innovation and trust across the AMPED operating model, empower developers with secure tooling, and support AI-driven and agentic workflows; the package includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, in a culture that prioritizes collaboration, inclusion, and belonging at Miro.

- The Senior Manager of Application Security at Miro leads a global team responsible for embedding security into the Software Development Lifecycle, partnering with product and engineering to enable secure-by-default development and to advance AI-supported workflows. - The role defines and operationalizes the application security strategy, overseeing threat modeling, secure design, secure delivery pipelines, vulnerability management, offensive security programs, a Security Champions network, and bug bounty across regions. - It drives security integration across the Discover, Define, Deliver lifecycle under the AMPED framework, collaborating with Product, Engineering, and Design to consider security from ideation through post-release and guiding the adoption of AI tools and Agentic AI workflows. - Requirements include 10+ years in software/security, 3+ years of technical leadership, deep threat modeling and SSDLC expertise, governance familiarity, AWS and microservices experience, and strong cross-functional communication; the candidate should be developer-aligned, an exceptional communicator, collaborative, pragmatic, data-driven, and a mentor. - Miro emphasizes a supportive, diverse culture with global benefits, equity, a learning stipend, and a Recruitment Privacy Policy, inviting candidates who share its mission.

The Senior Manager of Application Security at Miro leads a global team to embed security into the Software Development Lifecycle, enabling secure-by-default development through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement, while aligning with the AMPED Ways of Working and evolving AI-enabled workflows. The role defines and operationalizes Miro’s application security strategy, working with product, engineering, and platform teams across regions to embed security from discovery and threat modeling through design reviews, secure delivery pipelines, and ongoing monitoring and testing post-release, including support for AI-driven development tooling and Agentic AI workflows. Responsibilities include leading a distributed team of security engineers, driving cross-functional initiatives, integrating security into Discover, Define, Deliver, shaping Secure SDLC practices, overseeing bug bounty and third-party testing, building a Security Champions program, and guiding secure adoption of AI-assisted development tools. Requirements include 10+ years in software/security, 3+ years of technical leadership, strong threat modeling and SSDLC expertise, experience with governance frameworks and offensive security, familiarity with AI/LLM tooling, AWS and microservices security, and excellent cross-functional communication. Why join: you’ll help scale innovation with trust across AMPED, collaborate across teams, receive global benefits including equity and an L&D stipend, and contribute to a diverse and inclusive culture, with recruitment privacy policies in place.

The Senior Manager of Application Security leads a global team to embed security into Miro’s Software Development Lifecycle—from concept to customer impact—partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation, with a focus on secure-by-default development and AI-supported workflows. You will define and operationalize Miro’s application security strategy within the SDLC and AMPED framework, leading a multidisciplinary team that works with developers, product teams, and platform engineering across regions to integrate security from discovery through delivery and post-release testing, including secure adoption of AI tools and Agentic AI workflows. Responsibilities include mentoring a distributed team in application security, offensive testing, secure architecture, vulnerability remediation, threat modeling, secure CI/CD pipelines, IaC, bug bounty programs, and building a Security Champions program, plus providing patterns, reference architectures, and KPIs for secure development adoption. Requirements: 10+ years in software/security with deep SSDLC expertise; 3+ years of technical leadership; experience with threat modeling methodologies (e.g., STRIDE, PASTA); governance experience (ISO 27001, SOC 2, GDPR, OWASP SAMM); familiarity with AI/LLM tooling, AWS, API-driven microservices; and proven ability to manage distributed teams. You are developer-aligned, an exceptional communicator, collaborative, pragmatic, data-driven, and a passionate mentor; joining Miro offers a global benefits package, equity, wellbeing, and growth opportunities within a diverse, inclusive culture focused on collaboration and innovation.

The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle—from concept to code to customer impact—partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation, including AI-supported and Agentic AI workflows. The role defines and operationalizes Miro’s application security strategy, leading engineers and offensive security specialists who work with developers, product teams, and platform engineering across regions to embed security in all lifecycle stages. Responsibilities include threat modeling, secure design support, secure delivery pipelines, CI/CD integration, vulnerability management and remediation, bug bounty and third-party testing, and building a Security Champions program, plus guiding secure adoption of AI-augmented tools. Required qualifications include 10+ years in software/security, 3+ years of leadership, expertise in SSDLC and threat modeling, governance frameworks, experience with AI/LLM tooling and AWS, and the ability to lead distributed teams and communicate with stakeholders. Why join: you’ll help scale innovation with trust across AMPED, empower developers with secure tooling, participate in AI-driven workflows, and enjoy a global benefits package and an inclusive culture.

The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle—from concept to code to customer impact—working with product and engineering to mitigate risk while accelerating developer velocity and innovation. The role drives secure-by-default development through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement, aligning with the Discover-Define-Deliver lifecycle and the AMPED Ways of Working, and it supports AI-supported development and Agentic AI workflows. Key responsibilities include leading a distributed team of security engineers and offensive specialists, integrating security into CI/CD and infrastructure-as-code, guiding threat modeling and risk reviews, coordinating bug bounty and third-party testing, and building the Security Champions program. Requirements feature 10+ years in software/security, 3+ years of technical leadership, deep threat modeling and SSDLC expertise, governance familiarity, experience with AI/LLM tooling and AWS, API-driven microservices, and strong cross-functional communication; candidates should be developer-aligned, an exceptional communicator, collaborative, pragmatic, data-driven, and a passionate mentor. Why join: you’ll help scale innovation with trust, support AI-driven and agentic workflows, and receive global benefits (equity, wellbeing, equipment allowance, L&D stipend) within a diverse, collaborative culture committed to belonging and inclusion as Miro empowers teams to create the next big thing.

- The Senior Manager of Application Security leads a global team to embed security into Miro’s Software Development Lifecycle—from concept to customer impact—by partnering with product and engineering to mitigate risk while accelerating developer velocity and innovation. - The role defines and operationalizes Miro’s application security strategy in alignment with the SSDLC and AMPED framework, guiding a multidisciplinary team across regions and embedding security in early ideation, design reviews, secure delivery pipelines, and post-release testing, including AI-driven development tooling and Agentic AI workflows. - Responsibilities include leading security engineers and offensive security specialists, driving secure SDLC practices, managing bug bounty and third-party testing programs, building a Security Champions program, and ensuring governance with ISO 27001, SOC 2, GDPR, and emerging AI regulations, with clear KPIs. - Required qualifications encompass 10+ years in software/security, 3+ years of technical leadership, expertise in threat modeling and SSDLC, experience with governance frameworks, familiarity with AI/LLM tooling, AWS, microservices, and proven ability to manage distributed teams and communicate with stakeholders. - The role sits within Miro’s collaborative, inclusive culture with global benefits, equity, and opportunities to help scale innovation and trust through secure tooling and AI-driven workflows.

The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s SDLC— from concept to code to customer impact—by partnering with product and engineering to mitigate risk while accelerating developer velocity, focusing on secure-by-default design, automated tooling, vulnerability management, offensive testing, and developer engagement within the AMPED framework and AI-enabled development. The role defines and operationalizes Miro’s application security strategy across the lifecycle, guiding a multidisciplinary team that collaborates with developers, product, and platform engineering across regions to embed security from discovery and threat modeling through secure delivery pipelines and post-release monitoring and testing, including guiding secure adoption of AI tooling and Agentic AI workflows. You’ll lead and mentor security engineers in application security, offensive testing, secure architecture, and vulnerability remediation; drive cross-functional initiatives; integrate security into Discover-Define-Deliver; oversee bug bounty and third-party testing; build and scale a Security Champions program; and define KPIs to measure secure development adoption and developer engagement, while collaborating with Privacy, Legal, and Compliance. Requirements include 10+ years in software/security, 3+ years of technical leadership, deep expertise in threat modeling (STRIDE/PASTA) and SSDLC, experience running security champions programs and offensive security programs, familiarity with governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and security considerations, experience with AWS and API-driven microservices, and proven ability to lead distributed teams and communicate with diverse stakeholders. Why join: you’ll help scale innovation and trust, work across the AMPED operating model, enable secure AI-driven workflows, and lead a team in a diverse, collaborative environment with global benefits, equity, wellbeing support, equipment, and an L&D stipend; Miro emphasizes belonging, inclusion, and creating a better, more innovative workplace.

The Senior Manager of Application Security at Miro leads a global team to embed security into the Software Development Lifecycle from concept to customer impact, partnering with product, engineering, design, and privacy/compliance while aligning with the AMPED Ways of Working and evolving AI workflows. The role focuses on secure-by-default development through design support, automated tooling, vulnerability management, offensive testing, bug bounty programs, and scaling the Security Champions program, while guiding the secure adoption of AI-augmented development tools and Agentic AI workflows. You will define and operationalize Miro’s application security strategy, drive threat modeling, risk reviews, secure delivery pipelines, and CI/CD/infrastructure-as-code integration across multiple regions. Requirements include 10+ years in software/security, 3+ years of technical leadership, deep expertise in SSDLC and threat modeling, experience with offensive security and governance frameworks (ISO 27001, SOC 2, GDPR), familiarity with AI/LLMs and AWS, and the ability to manage distributed teams and communicate with stakeholders. The ideal candidate is developer-aligned, an exceptional communicator, collaborative, pragmatic, data-driven, and a passionate mentor; Miro offers global benefits, equity, a learning stipend, and a diverse, inclusive culture to support innovation and trust at scale.

The Senior Manager of Application Security leads a global team focused on embedding security into Miro’s Software Development Lifecycle—from concept to code to customer impact—by enabling secure-by-default design, automated tooling, vulnerability management, offensive testing, and developer engagement. The role defines and operationalizes Miro’s application security strategy across the Discover, Define, Deliver lifecycle, aligns with the AMPED Ways of Working, and helps adapt security around AI-assisted development and Agentic AI workflows to balance innovation and trust. Responsibilities include managing a distributed team of security engineers and offensive specialists, integrating security into early ideation and architecture threat modeling, shaping Secure SDLC practices, overseeing bug bounty and third-party testing, building a Security Champions program, guiding AI-augmented tooling, and defining and reporting KPIs for secure development adoption, vulnerability resolution, and developer engagement. Required experience includes 10+ years in software/security, 3+ years of technical leadership, deep threat modeling and SSDLC expertise, offensive security program leadership, governance familiarity (ISO 27001, SOC 2, GDPR), and experience with AWS and AI/LLM tooling. The role emphasizes collaboration, data-driven decision making, mentorship, and a culture of learning, with global benefits and a focus on inclusion and belonging as part of Miro’s mission to empower teams to create the next big thing.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with organizational goals with IT and business stakeholders, conducting assessments, and designing governance, change initiatives, and workshops that drive collaboration and innovation. You will develop prototypes, coach teams on Agile methods, identify barriers to effective teamwork, and lead workshops to discover high-impact use cases and improve productivity. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on enterprise experience; strong facilitation and communication; familiarity with Human-Centered Design, governance frameworks, or collaboration tools, and experience helping organizations adopt new tools. Benefits include equity and wellbeing programs, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k) and a stated commitment to diversity and belonging at Miro.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts and technical account managers to accelerate collaboration and AI-powered adoption on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-enabled adoption, and embed Miro into their innovation operating models, while also supporting pre-sales and engagement management with the Go-to-Market team. Core responsibilities include engagement management and pre-sales, guiding AI-driven workflow transformations using Miro’s API, WebSDK and MCP, and providing proactive platform optimization, change management for scaling adoption, and quarterly business reviews for strategic alignment. Requirements include 5+ years in enterprise SaaS-related roles (with pre-sales experience), strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, willingness to travel up to 25%, German and English fluency, and a fractional engagement model supporting up to three enterprise customers at 33%, 50% or 100%. The role offers the chance to shape how leading companies innovate in an AI-powered era, work with a collaborative, mission-driven team, and grow your career in a fast-paced environment with a global benefits package including equity and development stipends, all within Miro’s commitment to diversity and belonging.

The Advisory Services team, within Miro’s Professional Services, provides strategic, human-centered guidance and workflow transformation to help Enterprise plan customers realize business value from Miro. In this role you will support adoption by demonstrating best practices, align Miro’s value with IT and business goals, conduct assessments, design change initiatives and governance models, facilitate workshops, develop simple prototypes, and coach teams on Agile methods. You’ll lead workshops to uncover high-impact use cases, assess team workflows, drive change initiatives, connect value to organizational goals, and identify barriers to improve collaboration and measurable outcomes. Requirements include 3–5 years of experience in consulting, change management, or Agile; enterprise experience and strong facilitation; familiarity with Human-Centered Design and governance; and experience with Agile methodologies and tools such as Miro. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, location-specific salary ranges for Los Angeles, San Francisco, and New York, and a culture focused on belonging, diversity, and recruitment privacy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor and contributing to pre-sales and engagement management to shape Professional Services for current and prospective accounts. Responsibilities include leading discovery workshops, designing AI-driven workflows and integrations, proactive platform optimization, change management, CoE support, and co-facilitating QBRs to track business outcomes. Requirements are 5+ years in enterprise SaaS/consulting, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, German and English fluency, and willingness to travel up to 25%. The role operates under a fractional engagement model supporting up to three enterprise customers, focusing on strategic advisory rather than training or development, within a collaborative, diverse, global environment with comprehensive benefits.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, assessing workflows, guiding change initiatives, designing governance models, facilitating workshops, creating simple prototypes, coaching Agile ways of working, and sharing best practices to improve collaboration. Requirements include 3–5 years of experience in consulting, change management, Agile or similar fields; hands-on work with enterprise teams; strong facilitation; proven ability to help organizations adopt new tools; familiarity with Human-Centered Design and governance; excellent communication; and adaptability in dynamic environments. What's in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; a diverse team; location-specific benefits; and salary ranges for Los Angeles, San Francisco, and New York with compensation based on skills and experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, and a culture that emphasizes belonging, collaboration, and continuous growth, with a Recruitment Privacy Policy in place.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor who partners with Enterprise customers to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Key responsibilities include identifying complex opportunities with Sales, leading discovery workshops, shaping and proposing services, communicating the value of Professional Services, and driving AI-driven workflow design using Miro’s API, WebSDK, and MCP and integration of Miro into existing systems; plus proactive platform health monitoring and adoption optimization, and change management for scaling across organizations. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in pre-sales, AI and agentic workflow expertise, German and English fluency, travel up to 25%, and the ability to lead executive-level discussions and Quarterly Business Reviews; TAMs operate under a fractional model supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than training or custom development. The position offers a dynamic, mission-driven environment with global benefits (equity, wellbeing benefit, equipment allowance, Learning & Development stipend) and a culture that emphasizes belonging, collaboration, diversity, and empowerment to shape how leading companies innovate in the AI-powered era.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align value with goals, conduct assessments and governance design, facilitate workshops, and develop simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, coach on Agile ways of working, help integrate Agile principles, identify barriers, and design solutions that drive measurable improvements in collaboration. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on experience with enterprise teams; strong facilitation and communication; familiarity with Human-Centered Design and governance frameworks; and experience with Agile methodologies and tools like Miro. Miro offers a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend) and location-specific salary ranges (Los Angeles, San Francisco, New York) with final compensation based on skills and experience, alongside a diverse, inclusive culture; recruitment privacy policy applies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors to maximise business value through AI-powered adoption and embedding Miro into innovation operating models. In this role you’ll handle post-sale advisory work and play an active part in pre-sales and engagement management, partnering with Sales to shape, scope, and position engagements and ensuring a seamless bridge from the sales promise to delivery. You will lead or contribute to customer discovery, design AI-driven workflows, architect integration strategies using Miro’s API/WebSDK/MCP, guide embedding into customers’ systems, and provide proactive optimization and change management to scale adoption. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, analytics-driven decision making, executive facilitation, fluency in German and English, travel up to 25%, and the ability to manage up to three enterprise customers in a fractional engagement model (33%, 50%, or 100%). Miro offers a mission-driven, diverse, and collaborative environment with global benefits, equity, wellbeing support, equipment allowance, and an L&D stipend; Miro is a visual workspace platform serving 100M+ users and 250,000 companies with a global team across 13 hubs.

The Advisory Services team at Miro provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation, while understanding customer needs and identifying how they can interact with Miro to achieve their goals. In the role, you will lead adoption efforts by running workshops, assessing team workflows, partnering with IT and business stakeholders to align Miro’s value with organizational goals, designing change initiatives and scalable governance, creating simple prototypes, and coaching on Agile practices to improve collaboration. Requirements include 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance frameworks, collaboration tools, plus experience with Agile and excellent communication in dynamic environments. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and location-specific salary ranges (Los Angeles $148–$185, San Francisco $168–$210, New York $164–$205) with final compensation based on skills and experience. About Miro: a visual workspace for innovation used by distributed teams, with 100M+ users and 250,000+ companies, founded in 2011, ~1,600 employees across 13 hubs, and a culture that emphasizes collaboration, belonging, and inclusion, supported by a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by offering strategic advisory, onboarding, and technical account management to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. Key duties include engaging with Sales to identify and qualify opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services, guiding AI-driven workflows, designing integration strategies (APIs, WebSDK, MCP), embedding Miro in existing systems, and providing proactive optimization, change management, and CoE scaling with quarterly business reviews and adoption analytics. Requirements include 5+ years in relevant roles in enterprise SaaS, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience in large-scale change management and AI/agentic workflows, and fluency in German and English, plus up to 25% travel. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33/50/100% dedication) focused on strategic advisory rather than delivery or custom development, within a culture that emphasizes collaboration, inclusion, and a benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend.

Miro's Advisory Services team within Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. In this role, you'll support adoption by demonstrating best practices, partnering with IT and business stakeholders to align Miro's value with organizational goals, conducting assessments, and helping design governance models and change initiatives. You will lead workshops to surface high-impact use cases, develop prototypes to illustrate Miro's capabilities, and coach teams on Agile practices to improve collaboration and workflows. Requirements include 3–5 years in consulting, change management, or Agile; enterprise experience; strong facilitation; familiarity with Human-Centered Design and governance; and excellent communication with adaptability to dynamic environments. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with city-specific salary ranges (LA: $148k–$185k; SF: $168k–$210k; NY: $164k–$205k), and Miro emphasizes diversity, belonging, and empowering teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes using the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor for workflow optimization, AI-powered adoption, and embedding Miro into their innovation operating models, while also contributing to pre-sales and engagement management with Sales. Responsibilities include identifying opportunities with Sales, leading discovery workshops, articulating the value of Professional Services to stakeholders, shaping proposals, guiding AI-driven workflow transformations, architecting integrations via Miro’s API, WebSDK and MCP, and embedding Miro into customers’ systems; plus proactive platform optimization, change management, CoE enablement, and quarterly business reviews. Requirements include 5+ years in enterprise SaaS-related consulting or similar roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, demonstrated ability to lead large-scale adoption and change management, experience with AI and agentic workflows (MCP and low/no-code familiarity a plus), fluency in German and English, and willingness to travel up to 25%; TAMs operate in a fractional model supporting up to three enterprise customers. The role offers a collaborative, mission-driven culture with global benefits (equity, wellbeing, equipment allowance, L&D stipend) and emphasizes diversity and inclusion, with resources to learn more about life at Miro.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value Realization. The role involves supporting adoption of Miro by demonstrating best practices, collaborating with IT and business stakeholders, assessing workflows, designing change initiatives and governance, and facilitating workshops to improve collaboration and innovation. You will develop simple prototypes, coach on Agile practices, identify barriers to teamwork, and deliver targeted recommendations and scalable governance to drive measurable improvements. Requirements include 3–5 years in consulting, change management, or Agile fields; experience with enterprise teams; strong facilitation; familiarity with Human-Centered Design and Agile tools (including Miro); excellent communication; adaptability; and the ability to work in dynamic environments. Benefits and compensation include a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k), with final compensation based on skills and experience, all within a culture that emphasizes belonging and collaboration across diverse teams.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers working with customers to transform collaboration and innovation—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Core responsibilities include engaging with Sales to identify and scope opportunities, leading or contributing to customer discovery workshops, shaping proposals, guiding AI-driven workflow design and integration using Miro’s API/WebSDK/MCP, monitoring platform health, delivering adoption insights, enabling change management at scale, and co-facilitating QBRs for continuous improvement. Requirements include 5+ years in consulting or enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, proven ability to drive workflow optimization and large-scale change, experience with AI and agentic workflows (MCP and low/no code a plus), data-informed decision making, executive-level facilitation, German & English fluency, and willingness to travel up to 25%. The role follows a fractional engagement model supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory rather than development or training, and Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture with opportunities to grow in a fast-paced, mission-driven environment.

The Advisory Services team within Miro’s Professional Services provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you’ll support adoption by showing best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, run assessments, design change initiatives, implement governance models, facilitate workshops, and develop prototypes to inspire innovation. You’ll lead workshops to improve collaboration, assess and optimize team workflows, guide change initiatives, coach on Agile practices, and identify barriers to achieve measurable improvements. Requirements include 3–5 years in consulting/change management/Agile or related fields, experience with enterprise or fast-moving environments, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance frameworks, and excellent communication skills. Benefits include a global package (equity, wellbeing, equipment allowance, Learning & Development stipend) with location-specific salary ranges (Los Angeles $148–$185k, San Francisco $168–$210k, New York $164–$205k), along with Miro’s mission and culture and a commitment to diversity and belonging, with Recruitment Privacy Policy governing applicant data.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory, onboarding, and technical account management with agentic AI on Miro's platform. As a Technical Account Manager, you’ll partner with Sales and Go-To-Market teams to maximize customer value, lead pre-sales discovery, scope engagement proposals, and translate Sales promises into delivery with measurable business outcomes. Your responsibilities include Engagement Management and Pre-Sales, guiding AI-driven workflow design, advising on integrations via Miro’s API/WebSDK/MCP, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress. Requirements include 5+ years in enterprise SaaS roles (with pre-sales experience), strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, proficiency in German and English, ability to travel up to 25%, and demonstrated ability to drive large-scale change and executive-level workshops. The role uses a fractional engagement model, supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory over delivery or training, with benefits like equity, wellbeing support, learning stipend, and a diverse, inclusive culture.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adoption by demonstrating best practices, align Miro’s value with organizational goals through IT and business stakeholder partnerships, conduct assessments, design governance, and facilitate workshops to improve collaboration and inspire innovation. You’ll lead workshops, assess team workflows, develop prototypes, guide change initiatives, coach on Agile practices, and identify barriers to drive measurable improvements in teamwork and productivity. Requirements include 3–5 years in consulting, change management, or Agile; enterprise or fast-paced experience; strong facilitation; familiarity with Human-Centered Design, governance frameworks, and collaboration tools; experience with Agile and Miro or similar platforms; excellent communication and adaptability. Perks include global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), location-specific salary ranges (LA: $148k–$185k, SF: $168k–$210k, NYC: $164k–$205k), and a culture that emphasizes belonging, diversity, collaboration, and continuous growth.

The Technical Account Manager (TAM) role at Miro’s Professional Services partners with Enterprise customers as a fractional strategic advisor to maximize business value from Miro’s Innovation Workspace, driving AI-powered adoption and embedding Miro into customers’ innovation operating models. Responsibilities include engaging with Sales on pre-sales, scoping and prioritizing opportunities; leading customer discovery and articulating value to executives; shaping services proposals; and guiding AI-driven workflow design and integration using Miro APIs, WebSDK, and MCP. You’ll also monitor platform health, recommend adoption improvements, enable scaling via Centers of Excellence, and co-facilitate Quarterly Business Reviews to align with business outcomes and continuous improvement. Requirements include 5+ years in consulting/enterprise SaaS with pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, familiarity with MCP and low/no code tools a plus, executive facilitation skills, German & English fluency, and willingness to travel up to 25%. The role operates in a fractional engagement model supporting up to three enterprise clients, with a focus on strategic advisory rather than hands-on technical support, alongside a culture that offers growth, equity, wellbeing benefits, a learning stipend, and a commitment to diversity and inclusion.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by showcasing best practices, aligning value with organizational goals with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, and facilitating workshops to improve collaboration, including creating simple prototypes and coaching Agile practices. You’ll lead workshops, assess workflows, partner with stakeholders to connect Miro’s value to goals, guide scalable change initiatives, develop prototypes, and coach teams on Agile ways of working to integrate Agile principles. Requirements include 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, proven ability to drive tool adoption or improved collaboration, familiarity with Human-Centered Design and governance, Agile methodologies, and excellent communication in dynamic environments. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific salary ranges (LA $148–$185k, SF $168–$210k, NY $164–$205k), and Miro’s commitments to diversity, belonging, and a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers maximize value from the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with responsibilities spanning post-sale advisory and pre-sales engagement shaping. Key duties include leading customer discovery, developing well-scoped service proposals, designing AI-driven workflows using Miro’s API/WebSDK/MCP, monitoring platform health and adoption, and co-facilitating QBRs with Customer Success Managers. Requirements include 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and IT ecosystems, expertise in large-scale change management and agentic AI workflows, and fluency in German and English with up to 25% travel. The engagement model features fractional assignments supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or development, with benefits such as equity and learning stipends, and a culture centered on diversity, collaboration, and growth.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers supported by agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, ensuring platform health and proactive adoption, and leading change management and scaling across departments and regions. You’ll also collaborate on strategic alignment through Quarterly Business Reviews and provide adoption reporting and business outcome analytics to reinforce ROI and renewal opportunities; travel up to 25% is required. Candidates should have 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience with analytics and executive facilitation, and a proactive, independent mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within Miro’s diverse, inclusive culture and privacy policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with a focus on the Innovation Workspace, comprising strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager role partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, and guiding change management and scaling, including supporting Centers of Excellence and conducting quarterly business reviews to demonstrate ROI. Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, expertise in analytics and executive-level facilitation, and willingness to travel up to 25%. Miro offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and emphasizes its mission to empower teams to create the next big thing, with location-specific benefits and a recruitment privacy policy.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for lasting value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, guiding change management at scale, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, cross-functional facilitation, and up to 25% travel. Miro offers equity, wellbeing benefits, a learning stipend, location-specific benefits, and a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and the Technical Account Manager (TAM) acts as a fractional strategic advisor to maximize business value and embed Miro into customers' innovation operating models. TAM responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, and monitoring platform health, engagement, and feature adoption. They lead proactive optimization, change management and scaling by equipping internal champions, supporting Centers of Excellence, navigating organizational change, and facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to drive platform adoption and change management, data-informed analytics, executive-level facilitation, and up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment focused on belonging and collaboration, with location-specific details and recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and a world-class platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation to improve alignment and speed, embedding Miro in existing systems, and delivering proactive, insight-driven adoption guidance. They also lead change management and scaling by enabling internal champions, supporting Centers of Excellence, navigating organizational change, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles with strong API/integration fluency, analytics and executive-level facilitation skills, willingness to travel up to 25%, and a global benefits package including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, all within a culture that values diversity, belonging, and collaboration.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how teams work and innovate with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for lasting value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactive platform health monitoring and adoption analytics, change management and scaling across departments, supporting Centers of Excellence with governance and deployment at scale, and collaborating on quarterly business reviews to demonstrate ROI. Requirements are 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead adoption and change initiatives, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and willingness to travel up to 25%. The company offers benefits such as equity, wellbeing and equipment allowances, and an annual Learning & Development stipend, and it emphasizes belonging, diversity, and collaboration across a global workforce with a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve outcomes via the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership. What you’ll do includes designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, embedding Miro into customers’ systems, and proactively monitoring health, usage, and feature adoption; you’ll also equip internal champions for scaling, support Centers of Excellence, and guide governance and deployment at scale to make Miro a strategic pillar. You’ll collaborate with Customer Success Managers to co-facilitate Quarterly Business Reviews, provide adoption reporting and business outcome analytics, and influence customer strategy to support renewals and growth; the role requires 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, and the ability to lead change management and executive-level workshops, with travel up to 25%. Miro offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a global, diverse, inclusive culture and a mission to empower teams to create the next big thing.

The Professional Services organization at Miro supports Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating closely with clients. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and providing proactive optimization and governance guidance. Requirements include 5+ years in enterprise SaaS in consulting, technical account management, or related roles, strong fluency with APIs and integrations, data-driven platform analytics, executive facilitation skills, and up to 25% travel. Miro offers global benefits such as equity, a wellbeing benefit, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers collaborating to embed AI-powered capabilities and Miro’s platform into customers’ workflows. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration strategies and automation to accelerate value, embedding Miro into existing systems, proactively monitoring platform health and usage, leading change management and scaling with internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews with Customer Success to demonstrate ROI. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in workflow optimization and change management, data-informed analytics, and the ability to work independently with up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment; Miro emphasizes collaboration and belonging and highlights location-specific benefits on its Global benefits board.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding into existing systems, proactively monitoring health and adoption, and enabling scale and governance via CoEs and QBRs with ROI validation. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, a proven ability to lead workflow optimization and change management, and travel up to 25%. The role offers a global benefits package (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with Miro emphasizing belonging and inclusion and providing information about life at Miro and its Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers enabling collaboration, building, and innovation powered by agentic AI and the platform. The Engagement Manager role supports the Go-To-Market organization by acting as the subject matter expert for Professional Services, developing and positioning offerings, and driving a healthy services pipeline, bookings, and a global portfolio aligned to customer needs. Day-to-day duties include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff, and optimizing both one-time and recurring service offerings, effectively bridging Sales promises to Delivery execution. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in a pre-sales role shaping large engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management, and willingness to travel up to 25%. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse and collaborative culture with location-specific benefits, and a mission to empower teams to create the next big thing.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with a mix of strategic advisors, implementation experts, and technical account managers. The Engagement Manager position supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, aligning Sales and Delivery, and leading customer discovery, pilots, and post-sale handoffs. Responsibilities include business development, pre-sales solutioning and proposals, driving value through customer discovery workshops, managing delivery scope, nurturing long-term client relationships, and orchestrating partner collaborations while incubating AI-native solutions. Delivery oversight is part of the role, providing subject matter expertise to delivery teams, managing multiple strategic clients, and proactively mitigating risks to customer success, with requirements of 5+ years of SaaS consulting and 2+ years in pre-sales, strong communication, AI tooling familiarity, and up to 25% travel. Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, with a mission to empower teams to create the next big thing, supported by its global footprint of employees and hubs.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with a multidisciplinary group of strategic advisors, implementation experts, and technical account managers supported by agentic AI on Miro’s platform. The Engagement Manager role is to support the Go To Market organization, act as the subject matter expert for positioning services, build a healthy services pipeline and global portfolio, and bridge the Sales promise to Delivery by aligning with sales, leading discovery and pilots, coordinating post-sale handoffs, and mobilising delivery teams. Key responsibilities span business development (pre-sales discovery, solutioning, proposals, customer workshops, pilots, and post-engagement nurturing with measurable outcomes), solution orchestration (partner ecosystem management and AI-native solutions), and delivery oversight (guiding consultants, managing multiple strategic clients, and proactively mitigating risks). Candidates should have 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in pre-sales for complex engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management experience, cross-functional leadership, and up to 25% travel. The role offers global benefits including equity, wellbeing support, equipment allowance, and a learning and development stipend, within a diverse, collaborative, and inclusive global team focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers leveraging agentic AI on Miro’s platform. The Engagement Manager role supports the Go To Market organization by positioning and scaling Professional Services offerings, acting as the subject matter expert, and driving a healthy services pipeline, bookings, and a global portfolio aligned with customer needs. You will align with sales on priority accounts, lead customer discovery and proposal development, orchestrate pilots, manage post-sale handoffs, optimize service offerings, and bridge the sales promise with delivery. Requirements include 5+ years of SaaS consulting/service delivery for Fortune 500 clients, 2+ years in pre-sales, strong strategic and communication skills, experience with AI and agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include a global package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams with belonging and inclusion.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, implementation experts, and technical account managers to enable collaboration and innovation powered by agentic AI on the Miro platform. The Engagement Manager role supports Go-To-Market efforts by serving as the subject‑matter expert for Professional Services, shaping and scaling offerings, aligning with sales on priority accounts, and leading discovery, pilots, proposal development, and post‑sale delivery handoffs. Responsibilities include business development, pre‑sales activities, running customer discovery workshops, orchestrating pilots, maintaining a healthy services pipeline, owning metrics (bookings, retention, expansion, outcomes, satisfaction), nurturing client relationships after engagements, and coordinating with partners while incubating AI‑native solutions. The role provides delivery oversight across multiple strategic clients, proactively identifying and mitigating risks, and requires 5+ years in SaaS consulting/delivery and 2+ years in a pre‑sales environment, strong communication and change management skills, and familiarity with AI, prompt engineering, agentic workflows, and low/no‑code tooling, plus up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture at Miro and information about location-specific benefits and recruitment privacy policies.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers working together—powered by agentic AI and Miro’s world-class platform. As an Engagement Manager, you will support the Go-To-Market organization by positioning Professional Services, building a healthy services pipeline and bookings, aligning with sales leadership on priority accounts, and leading customer discovery, proposal development, pilots, and post-sale handoffs to delivery, effectively bridging sales promises to execution. You will own business development and pre-sales activities, navigate and orchestrate the partner ecosystem, incubate repeatable AI-native solutions, contribute to service offerings and delivery methodologies, and provide delivery oversight across multiple strategic clients while proactively mitigating risks. Requirements include 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI on Miro’s platform. The Engagement Manager role supports Go To Market by positioning and scaling Professional Services, owning the services pipeline, and aligning with sales on priority accounts, pilots, post-sale handoff, and a global portfolio of one-time and recurring offerings. Responsibilities include leading customer discovery workshops and pre-sales activities, developing solution scopes and proposals, orchestrating customer pilots, managing delivery handoffs, providing delivery oversight, and mitigating risks to ensure successful projects. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, and willingness to travel up to 25%. Benefits include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on belonging, collaboration, diversity, and opportunities for growth.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. As an Engagement Manager, you will support Go To Market by positioning Professional Services, driving a healthy services pipeline and bookings, and managing a global portfolio of one-time and recurring offerings aligned to customer needs, while coordinating with sales leadership on priority accounts. Your day-to-day includes leading customer discovery and proposal development, orchestrating pilots, enabling post-sale handoff and delivery mobilization, optimizing the service offerings, and providing delivery oversight while managing multiple strategic clients and partner ecosystems. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong executive-level communication, comfort with AI and agentic workflows, and willingness to travel up to 25%. What’s in it for you: a global benefits package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture at a company that serves 100M+ users and 250,000 companies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI and Miro’s platform. As an Engagement Manager, you’ll support Go To Market efforts, act as the subject matter expert for positioning Professional Services, drive the services pipeline and global portfolio, and lead alignment with sales on priority accounts, discovery, proposals, pilots, and post-sale handoff. You’ll also manage delivery by providing subject matter expertise, overseeing delivery teams across the full lifecycle, nurturing client relationships post-engagement, coordinating with partners, and incubating AI-native solutions while contributing to service offerings and methodologies. The role requires 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers benefits such as equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about life at Miro and recruitment privacy.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, implementation experts, and technical account managers, powered by agentic AI and the platform. The Engagement Manager role supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, and managing a global portfolio while aligning with sales and delivery. Day-to-day duties include leading pre-sales activities, customer discovery and solutioning, running pilots, coordinating post-sale handoffs, and overseeing delivery across multiple strategic clients with partner collaboration to deliver AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales role, strong communication and executive presence, familiarity with AI and low/no code tooling, change management, and up to 25% travel. Benefits include equity, a wellbeing program, equipment allowance, and a learning and development stipend, alongside Miro’s emphasis on diversity, inclusion, and belonging, with details on recruitment privacy policy.