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The Customer Success Management (CSM) team at Miro is integral to enhancing customer experience, focusing on helping Enterprise-licensed customers maximize their collaboration and innovation using Miro’s platform. As Miro expands its Customer Success team, they seek customer-oriented individuals to fill the role of Enterprise Customer Success Manager, responsible for onboarding customers, deepening existing relationships, and driving product adoption. Candidates should have over five years of experience in Customer Success or related roles, with a strong focus on maximizing business value and managing a portfolio of Enterprise accounts. The company offers a competitive benefits package, including health insurance, learning allowances, and opportunities to work in a culturally diverse environment. Miro emphasizes collaboration, diversity, and inclusion, aiming to foster a sense of belonging while empowering teams to innovate and create impactful solutions.

The Customer Success Management (CSM) team at Miro, part of the broader Customer Experience department, focuses on collaborating with Enterprise-licensed customers to enhance their use of Miro's platform, thus driving retention and growth. Miro is expanding its Customer Success team and is seeking individuals to fill the role of Enterprise Customer Success Manager, who will manage a portfolio, onboard customers, and deepen existing relationships to maximize value. Candidates for this position should have over five years of experience in Customer Success or B2B roles with large customers, along with strong communication skills and a customer-centric approach. Miro offers competitive benefits, including health insurance, a learning and development allowance, and a diverse work environment aimed at fostering collaboration and inclusion. As a company founded in 2011 with a mission to empower teams to innovate, Miro values diversity and is committed to creating an inclusive atmosphere for its employees.

The Customer Success Management (CSM) team at Miro, part of the Customer Experience division, focuses on collaborating with Enterprise-licensed customers to enhance retention and expansion rates. Miro is expanding its Customer Success team and is looking for an Enterprise Customer Success Manager responsible for onboarding customers, fostering relationships, and ensuring that clients maximize their use of Miro’s platform. Candidates should have over five years of experience in Customer Success or B2B roles, especially with large Enterprise accounts, alongside strong communication and prioritization skills. Miro emphasizes a collaborative work environment and aims to create a diverse and inclusive culture, reflecting its mission to empower teams for innovation. Benefits for employees include competitive compensation, health insurance, and opportunities for professional development, all within a vibrant and supportive setting.

The Customer Success Management (CSM) team at Miro is integral to the Customer Experience department, working alongside Renewals, Customer Education, and Support teams to engage with Enterprise-licensed customers for better collaboration and innovation. Miro is seeking an Enterprise Customer Success Manager responsible for onboarding new customers, nurturing existing relationships, and maximizing the value clients receive from Miro's platform. Candidates need 5+ years in Customer Success or related B2B roles, a strong understanding of the SaaS landscape, and outstanding communication skills. The benefits of working at Miro include competitive equity packages, health insurance, and opportunities for personal and professional development. Miro emphasizes a culture of diversity, collaboration, and innovation, aiming to empower teams to achieve their goals while creating an inclusive environment.

The Customer Success Management (CSM) team at Miro focuses on enhancing the experience of Enterprise-licensed customers, leading to improved retention and expansion rates. As part of their growth, Miro is seeking customer-oriented individuals for the role of Enterprise Customer Success Manager, whose responsibilities include onboarding customers, nurturing ongoing relationships, and ensuring customers achieve their visual collaboration goals using Miro’s platform. Ideal candidates should have over five years of relevant experience, strong communication skills, and a proactive mindset, with the ability to handle multiple Enterprise accounts simultaneously. Miro offers a competitive benefits package, including private health insurance, learning and development opportunities, and the chance to work within a diverse and collaborative team environment. Committed to inclusivity and belonging, Miro believes that diverse teams foster innovation and collaboration essential for success.

Miro's Customer Success Management (CSM) team focuses on enhancing the experience of Enterprise-licensed customers, aiming for high retention and expansion rates through continuous collaboration and innovation. An Enterprise Customer Success Manager plays a crucial role in onboarding clients, deepening existing relationships, and ensuring customers gain maximum value from Miro's platform. The position requires 5+ years of experience in customer-facing roles with Enterprise clients, along with strong communication skills and the ability to manage multiple accounts effectively. Miro, founded in 2011, provides a visual workspace platform designed for distributed teams, boasting over 90 million users and 250,000 companies. The company emphasizes collaboration, diversity, and inclusion within its culture, actively seeking individuals who align with these values.

The Customer Success Management (CSM) team at Miro is part of the broader Customer Experience department and focuses on supporting Enterprise customers to ensure they can effectively use the Miro platform, enhancing retention and expansion rates. Miro is seeking new members for its growing Customer Success team, specifically individuals who can manage onboarding, deepen customer relationships, and enhance the value customers derive from Miro's offerings. Key responsibilities for an Enterprise Customer Success Manager include managing a portfolio of Enterprise accounts, ensuring product adoption, and serving as the customer advocate within the organization. The ideal candidate should possess over five years of relevant experience, strong communication skills, and the ability to thrive in a fast-paced, evolving environment. Miro offers a range of benefits, promotes a culture of diversity and collaboration, and aims to empower teams to innovate through their visual workspace platform.

The Customer Success Management (CSM) team at Miro focuses on ensuring high retention and expansion rates for Enterprise-licensed customers by enhancing their collaboration and innovation experiences. Miro is seeking an Enterprise Customer Success Manager to help onboard customers, deepen relationships, and maximize the value they derive from the platform. Key responsibilities include managing a portfolio of Enterprise customers, driving product adoption, and collaborating with sales for account planning. Candidates should have over five years of experience in Customer Success, particularly with Enterprise clients, and possess strong communication, listening skills, and a proactive mentality. Miro promotes a diverse and inclusive work culture and provides various benefits to support employees’ growth and well-being.

The Customer Success Management (CSM) team at Miro focuses on enhancing the experience for Enterprise-licensed customers by fostering collaboration and innovation, which leads to high retention and expansion rates. The team is expanding and seeking customer-centric individuals to fill the role of Enterprise Customer Success Manager, who will be tasked with onboarding customers, strengthening existing relationships, and maximizing the value customers derive from the Miro platform. Key responsibilities include managing a portfolio of Enterprise customers, ensuring product adoption, tracking customer health, and collaborating with sales colleagues. Candidates should possess over five years of experience in Customer Success or similar B2B roles, have excellent communication skills, and demonstrate a proactive, customer-centric mindset. Miro aims to cultivate a diverse and inclusive workplace, encouraging collaboration and personal growth while offering competitive benefits and opportunities for skill development.

The Customer Success Management (CSM) team at Miro is focused on ensuring high retention and expansion rates for Enterprise-licensed customers through continuous collaboration and innovation. Miro is seeking an experienced Enterprise Customer Success Manager to join the growing team, where the role includes onboarding customers, deepening relationships, and helping them achieve their visual collaboration objectives. Candidates should have over five years of experience in Customer Success or B2B roles, a proven track record with Enterprise accounts, strong communication skills, and a customer-centric mentality. Miro offers competitive benefits, including health insurance, learning allowances, and a dynamic, collaborative work environment. The company emphasizes diversity and inclusion, aiming to empower teams with different backgrounds to drive innovation.

Miro's People Tech team enhances employee productivity by ensuring reliable and user-friendly systems, paralleling the company's mission of facilitating seamless collaboration for customers. They are seeking a Service and Support Specialist with 2–3 years of Workday experience to contribute to the team's goal of maintaining a straightforward digital experience for employees. Key responsibilities include providing Tier 2 support for Workday issues, improving People processes, and participating in configuration discussions and vendor performance assessments. Candidates should possess strong analytical skills, HR process knowledge, project management experience, and excellent communication abilities. Miro values diversity and collaboration, striving to create an inclusive work environment while offering competitive benefits and opportunities for professional development.

Miro's People Tech team is dedicated to enhancing the employee experience by ensuring seamless IT support and reliable systems for its team members, known as Mironeers. They are seeking a Service and Support Specialist in London, ideally with 2-3 years of Workday experience, to help maintain a straightforward and dependable digital environment for employees. The role involves providing Tier 2 support for Workday issues, coordinating with People Ops, managing service requests via Jira, and contributing to process improvements and system enhancements. Candidates should possess a strong understanding of HR processes, excellent problem-solving skills, and the ability to work both independently and collaboratively. Miro emphasizes a culture of inclusion and diversity, inviting prospective employees who are eager to contribute to a supportive and innovative workplace.

Miro's People Tech team aims to enhance the work experience for employees, referred to as Mironeers, by providing reliable and intuitive digital systems. They are looking for a Service and Support Specialist in London with 2-3 years of Workday experience to help maintain these digital experiences and improve global People processes. The responsibilities for this role include resolving Workday issues, managing service requests, and contributing to system improvements and documentation efforts. Candidates should have strong HR process knowledge and project management skills, along with a customer-focused mindset. Miro fosters a collaborative, inclusive culture and offers competitive benefits to promote employee development and well-being.

Miro's People Tech team aims to provide a seamless digital experience for its employees, known as Mironeers, fostering collaboration and productivity. They are seeking a Service and Support Specialist with 2-3 years of Workday experience to enhance the service-focused aspect of their People Tech operations. The role involves resolving Workday issues, managing service requests, improving global People processes, and contributing to the People Technology ecosystem. Candidates should have a strong understanding of HR processes, analytical skills, and excellent communication abilities. Miro emphasizes diversity, inclusion, and collaboration, creating an environment where employees can thrive and innovate.

Miro's People Tech team is dedicated to providing a seamless digital experience for its employees, referred to as Mironeers, by ensuring reliable and intuitive systems. They are seeking a Service and Support Specialist with 2-3 years of Workday experience to enhance the digital work environment and improve global People processes. The specialist will act as Tier 2 functional support, resolve Workday issues, manage service requests via Jira, document solutions, and lead discussions on system improvements. Candidates should possess strong analytical skills, project management experience, and familiarity with HR processes and IT service delivery tools. Miro fosters a collaborative and diverse workplace, offering competitive benefits, learning opportunities, and an emphasis on culture and inclusion.

Miro's People Tech team is dedicated to enhancing the work experience of employees, known as Mironeers, by providing reliable and intuitive IT support systems. They are seeking a Service and Support Specialist in London with 2–3 years of Workday experience to contribute to their mission of ensuring a seamless digital experience for all employees. The role includes providing Tier 2 functional support, coordinating with People Ops, managing service requests, and improving global People processes. Candidates should possess strong HR knowledge, problem-solving skills, and experience with IT service delivery tools. Miro promotes a collaborative and diverse work culture, striving to foster an environment of belonging and innovation while supporting employee growth through various benefits.

Miro's People Tech team supports employees, known as Mironeers, by ensuring a seamless digital experience that enhances collaboration and productivity. They are currently seeking a Service and Support Specialist in London with 2-3 years of Workday experience to help maintain and improve the people systems. This role involves providing Tier 2 support for Workday, managing service requests via Jira, and contributing to the overall enhancement of global People processes. The ideal candidate should have a strong understanding of HR practices, excellent problem-solving skills, and a customer-first mindset. Miro values diversity, collaboration, and innovation, aiming to create a welcoming environment for employees while empowering teams to achieve great things.

Miro's People Tech team focuses on ensuring Mironeers can collaborate effectively while providing reliable IT support to streamline digital experiences. They are seeking a Service and Support Specialist with 2-3 years of Workday experience to enhance the internal digital people experience and improve global processes. The role involves resolving Workday issues, coordinating with People Ops, managing service requests through Jira, documenting solutions, and participating in configuration discussions. Candidates should have strong HR knowledge, analytical skills, project management experience, and a customer-focused mindset. Miro promotes a diverse and inclusive environment, emphasizing collaboration and personal growth for its employees.

Miro's People Tech team focuses on enhancing the experience of its employees, known as Mironeers, by providing reliable and intuitive internal IT support. They are seeking a Service and Support Specialist in London with 2–3 years of Workday experience to help maintain and improve the digital people experience while ensuring efficient operation of HR processes. The role includes providing Tier 2 functional support, managing service requests, documenting solutions, and driving improvements in the People Technology ecosystem. Candidates should possess strong analytical skills, project management abilities, and a customer-first mindset, along with hands-on Workday HCM experience. Miro emphasizes diversity and collaboration as core values, believing that diverse teams can drive innovation and success.

Miro's People Tech team supports employees, referred to as Mironeers, by ensuring seamless IT systems for improved collaboration and productivity. They are seeking a Service and Support Specialist with 2-3 years of Workday experience to enhance the digital experience for their team and contribute to global People processes. The role involves providing Tier 2 support for Workday issues, managing service requests via Jira, documenting solutions, and participating in system improvements and strategy discussions. Candidates should have a solid understanding of HR processes, strong problem-solving skills, and the ability to communicate effectively within a team environment. Miro emphasizes collaboration and inclusivity, offering benefits like competitive compensation, health insurance, and professional development opportunities.

Miro is seeking a Procurement Coordinator for its finance team in Yerevan, looking for someone who can thrive in a fast-paced environment and contribute to Miro’s strategic goals. The role involves overseeing procurement operations, engaging with stakeholders, and continuously improving procurement processes. Candidates should have 2-4 years of experience in customer-focused roles, strong communication skills, a detail-oriented mindset, and a proactive attitude toward problem-solving. Miro offers various benefits, including competitive compensation, health insurance, professional development opportunities, and a commitment to fostering a diverse and inclusive workplace. The company emphasizes collaboration and aims to empower teams to innovate and create impactful solutions.

Miro is seeking a Procurement Coordinator for its growing team in Yerevan, emphasizing a strong culture and collaboration within the finance, legal, and people operations teams. The ideal candidate should possess critical thinking skills, thrive in fast-paced environments, and have a growth mindset, with 2-4 years of experience in customer-focused roles. Key responsibilities include supervising procurement operations, managing communications with stakeholders and vendors, and improving procurement processes. Miro values diversity and inclusion, aiming to create a supportive environment for all employees while offering benefits such as health insurance, an equity package, and development allowances. The company's mission is to empower teams to innovate collaboratively, reinforcing the importance of teamwork and continuous improvement.

Miro is seeking a Procurement Coordinator to join their finance team in Yerevan, aiming to maintain high standards and a positive culture. The ideal candidate should be able to thrive in a fast-paced environment, manage procurement operations, and engage effectively with stakeholders and vendors. Key responsibilities include overseeing purchase requests and approvals, improving procurement processes, and supporting various teams across different time zones. Applicants should have 2-4 years of customer-focused experience, strong communication skills, attention to detail, and a problem-solving attitude. Miro offers competitive benefits, including health insurance, learning allowances, and a collaborative workplace aimed at fostering diversity and inclusion.

Miro is seeking a Procurement Coordinator to join its finance team in Yerevan, promoting a culture of excellence and collaboration across various departments. The ideal candidate will thrive under deadlines, possess a growth mindset, and exhibit strong communication skills while managing procurement operations. Key responsibilities include overseeing the P2P platform, engaging with stakeholders and vendors, improving procurement processes, and coordinating tasks across teams globally. Applicants should have 2-4 years of customer-focused experience, attention to detail, and a proactive attitude toward problem-solving. Miro offers competitive benefits, including equity packages, health insurance, and opportunities for professional development, all within a diverse and inclusive work environment focused on innovation.

Miro is seeking a Procurement Coordinator to join its finance team in Yerevan, aiming to enhance its procurement operations and support various internal teams. The ideal candidate should possess 2-4 years of experience, strong English communication skills, and a growth mindset, thriving in a fast-paced and uncertain environment. Daily responsibilities include managing the P2P platform, engaging with stakeholders and vendors, streamlining processes, and coordinating across departments. Miro's culture emphasizes collaboration and diversity, striving to create an inclusive environment where all employees can contribute to innovation. The company offers competitive benefits, including health insurance, professional development opportunities, and a supportive workplace atmosphere.

Miro is seeking a Procurement Coordinator to join their finance team in Yerevan, aiming to maintain a high standard of work and foster a strong culture. The role requires someone who excels under deadlines, can think critically, and is adaptable to a fast-paced environment, while also demonstrating a growth mindset and eagerness to learn. Daily responsibilities include managing procurement operations, engaging with stakeholders and vendors, and streamlining processes to enhance efficiency. The ideal candidate should have 2-4 years of experience in customer-focused roles, strong communication skills, attention to detail, and a problem-solving attitude. Miro offers competitive benefits, a collaborative workspace, and promotes diversity and inclusion within its global team to empower innovation.

Miro is seeking a Procurement Coordinator to join their finance team in Yerevan, emphasizing a culture of high standards and collaboration. The ideal candidate should thrive in a fast-paced environment, possess strong communication skills, and have 2-4 years of experience in customer-focused roles. Key responsibilities include supervising purchase requests, engaging with stakeholders and vendors, streamlining procurement processes, and supporting various teams across time zones. Miro offers a competitive benefits package, including health insurance and learning development allowances, while promoting a diverse and inclusive workplace. The company aims to empower teams through innovative collaboration, believing that diversity enhances creativity and teamwork.

Miro is seeking a Procurement Coordinator for its finance team in Yerevan, emphasizing a culture of high standards and collaboration across various departments. The ideal candidate should possess a growth mindset, thrive under pressure, and have 2-4 years of experience in customer-focused roles. Responsibilities include supervising procurement operations, engaging with stakeholders and vendors, streamlining processes, and providing support across teams. The role requires strong communication skills, attention to detail, and a proactive attitude towards problem-solving. Miro offers competitive benefits, a focus on learning and development, and promotes a diverse and inclusive work environment.

Miro is seeking a Procurement Coordinator to join their finance team in Yerevan, emphasizing a culture of collaboration and high standards. The role involves managing procurement operations, communicating with stakeholders and vendors, streamlining processes, and providing support to teams across different time zones. Ideal candidates should have 2-4 years of customer-focused experience, strong communication skills, and a growth mindset, thriving under pressure with a focus on problem-solving. Miro offers a competitive benefits package, including health insurance, learning allowances, and a supportive work environment. The company values diversity and inclusion, aiming to empower teams to innovate and grow while fostering a sense of belonging among employees.

Miro is seeking a Procurement Coordinator to join its finance team in Yerevan, emphasizing a high-performance culture and collaboration across various departments such as Finance, Legal, and Executive teams. The ideal candidate should thrive under deadlines, possess a growth mindset, and be adept at navigating uncertain environments, translating technical skills into pragmatic solutions. Key responsibilities include managing procurement operations, communicating with stakeholders and vendors, streamlining processes, and providing training on procurement policies. Applicants should have 2-4 years of experience in customer-focused roles, strong English communication skills, and a proactive attitude towards problem-solving. Miro offers a supportive work environment, competitive benefits, and is committed to diversity and inclusion as part of its mission to empower teams globally.

The New Products Team at Miro is focused on executing a multi-product strategy, particularly for the AI Platform, by testing various aspects like positioning, solution design, and pricing. As a New Product Specialist, the role involves generating demand, delivering strategic demos, and securing early customer deals while acting as a bridge between the field and internal teams to translate customer insights into actionable feedback. Candidates should have over seven years of experience in a quota-carrying SaaS role, a solid understanding of Engineering and Product Operations, and strong consultative selling skills. Miro offers competitive compensation and benefits, including 401k matching, excellent health benefits, and professional development opportunities. The company emphasizes diversity, collaboration, and creating an inclusive environment, seeking individuals who are innovative and eager to contribute to their mission of empowering teams to create impactful solutions.

Miro is expanding its Customer Success organization and is seeking empathetic individuals for the role of Strategic Customer Success Manager. This position focuses on helping customers maximize the value of their investment in Miro's platform by aligning it with their business workflows and nurturing key stakeholder relationships. The role involves managing a portfolio of 10-15 strategic customers, ensuring product adoption, and collaborating with Account Managers on additional licensing opportunities. Candidates should have over five years of experience in customer-facing roles, particularly within a SaaS environment, and possess a proactive, customer-centric approach. Miro emphasizes diversity and inclusion in its workforce and aims to foster a collaborative and supportive environment for its employees.

The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing customer experience by partnering with Enterprise-licensed customers to promote collaboration and innovation. As a Scaled Customer Success Manager, the individual will create and implement scalable strategies that utilize automation tools and data insights to ensure customer success. This role emphasizes proactive engagement and requires developing digital touchpoints while managing customer interactions across critical milestones. Candidates should have at least five years of relevant experience, a strong analytical mindset, and familiarity with customer success tools. Miro is committed to fostering an inclusive and diverse work environment, encouraging collaboration among its global workforce to empower teams to innovate effectively.

The New Products Team at Miro plays a crucial role in the company's multi-product strategy, focusing on testing product positioning, pricing, and messaging to expand Miro's market presence. As a New Product Specialist, the role involves leading go-to-market efforts for new offerings, generating demand, and closing initial customer deals while ensuring alignment with internal teams for effective implementation. Candidates should have over seven years of experience in a sales role within the SaaS industry, particularly with new or early-stage products, as well as strong technical and soft skills for effective communication and strategic planning. Miro promotes a collaborative and inclusive environment, emphasizing the importance of diverse teams in creating innovative solutions. The company offers various employee benefits, including competitive equity packages, development allowances, and a supportive work culture.

The New Products Team at Miro is responsible for implementing the company's multi-product strategy, focusing on testing and validating new offerings in the market. The role of a New Product Specialist involves leading go-to-market efforts for new products, generating demand, and facilitating customer deals while ensuring successful adoption and valuable outcomes. Candidates should have over seven years of experience in quota-carrying SaaS roles, with a proven track record in selling new products, and come from relevant SaaS sectors. Miro offers a competitive benefits package, including equity, medical insurance, and a supportive work environment in Amsterdam. The company fosters diversity and collaboration, emphasizing the importance of inclusion in driving innovation and teamwork.

The New Products Team at Miro plays a key role in the company's multi-product strategy, focusing on testing new offerings, pricing, and market positioning. As a New Product Specialist, the role involves leading go-to-market execution, generating demand, and closing initial customer deals, while validating product messaging and solutions. Candidates should have over seven years of experience in quota-carrying SaaS roles and a successful track record in selling early-stage products. Key responsibilities include executing sales motions, collaborating with various teams, and turning customer insights into actionable feedback. Miro, known for its visual collaboration platform, emphasizes diversity, inclusion, and a supportive workplace culture, offering various benefits and opportunities for personal and professional growth.

The New Products Team at Miro is tasked with executing the multi-product strategy, focusing on positioning, solutioning, pricing, and packaging for new offerings. As a New Product Specialist, the role involves leading go-to-market efforts, generating demand, delivering demos, and securing initial customer deals. The position requires strong collaboration with various teams to convert customer insights into actionable feedback and successful implementations. Candidates should have substantial SaaS sales experience, particularly in new products, and exhibit strong communication and strategic planning skills. Miro promotes a diverse and inclusive work culture, offering competitive benefits and prioritizing a collaborative environment where teams can innovate together.

Miro's Customer Experience team encompasses various groups, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers in their innovation efforts. The role of an Enterprise Customer Success Manager, based in Austin, TX, involves developing strategic partnerships with customers, creating success plans to achieve their visual collaboration goals, and driving product adoption. Ideal candidates should have 3-5 years of experience in customer success or professional services, particularly with large enterprise clients, and be adept at influencing key decision-makers. Miro offers a competitive benefits package that includes health benefits, flexible time off, and opportunities for professional development. Emphasizing diversity and a collaborative culture, Miro aims to foster an inclusive environment where employees can thrive and innovate together.

Miro's Customer Experience team comprises various units, including Professional Services, Renewals, and Customer Success, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, involves developing strategic relationships with customers to help them achieve their visual collaboration objectives through tailored success plans. Key responsibilities include driving product adoption, managing customer health, and collaborating on usage strategies to enhance customer value from Miro's services. Candidates are sought with 3-5 years of experience in customer success or consulting, particularly with large enterprises, and should possess strong relationship-building skills. Miro is committed to fostering a diverse and inclusive workplace, emphasizing collaboration and the development of its employees.

The New Products Team at Miro is essential to the company's multi-product strategy, focusing on areas like positioning, pricing, and field enablement to expand Miro's footprint. The New Product Specialist role involves leading go-to-market efforts for Miro’s AI Platform, generating demand, delivering demos, and closing customer deals while validating product and commercial strategies. Ideal candidates should possess over seven years of experience in quota-carrying SaaS roles, with a strong understanding of engineering and product operations, particularly in selling to technical buyers. The team values self-starters who can navigate ambiguity and engage effectively with senior stakeholders. Miro promotes a culture of collaboration, diversity, and inclusivity, offering competitive compensation and benefits to support its mission of empowering teams to innovate.

Miro is expanding its Customer Success team and searching for empathetic, customer-centered professionals to join as Strategic Customer Success Managers. The role focuses on ensuring customers gain value from Miro’s platform by aligning its capabilities with their business workflows and nurturing relationships with key stakeholders. Responsibilities include managing a portfolio of 10-15 strategic customers, driving product adoption and retention, and collaborating closely with Account Managers to explore additional opportunities. Ideal candidates should have over five years of experience in customer-facing roles, a background in SaaS, and a passion for helping customers achieve their goals. Miro promotes a collaborative, inclusive environment and offers competitive benefits, including equity packages, learning allowances, and well-being support.

The Scaled Customer Success Management (CSM) team at Miro is dedicated to enhancing the customer experience by partnering with Enterprise-licensed customers to drive retention and expansion. As a Scaled Customer Success Manager, the role entails designing and implementing scalable customer success strategies using automation tools and data insights, moving towards a proactive engagement model. Key responsibilities include managing digital touchpoints, using data analytics to prioritize accounts, and advocating for customer needs internally. Candidates should possess a minimum of five years in customer success or related roles, be comfortable with tools like Gainsight and Salesforce, and have strong analytical skills. Miro fosters a collaborative and innovative work environment, emphasizing diversity and inclusivity within its team.

The New Products Team at Miro is a pivotal part of the company's multi-product strategy, focusing on testing product positioning, pricing, and packaging while enabling field support. As a New Product Specialist, the role involves leading go-to-market efforts for new offerings, generating demand, delivering demos, and closing initial customer deals. The position is tailored for entrepreneurial sellers who can navigate ambiguity, validate the product's value proposition, and translate customer insights into actionable strategies. Applicants should have at least 7 years of experience in a quota-carrying SaaS role, especially with early-stage products, and possess strong communication and strategic planning skills. Miro promotes a collaborative and diverse environment, emphasizing the importance of inclusion in their mission to empower teams across cultural differences.

The New Products Team at Miro focuses on executing a multi-product strategy that enhances the company's market presence through sales and feedback mechanisms. As a New Product Specialist, you will drive go-to-market execution for new offerings, generating demand and facilitating customer deals while evaluating the full lifecycle of the product. This role requires an entrepreneurial mindset to operate amidst ambiguity and gather insights that inform internal teams about customer needs. Candidates should have over seven years of experience in a SaaS sales role, with a background in selling new products and engaging with high-level executives. Miro emphasizes diversity and inclusion within its team, striving to create a supportive environment while offering various employee benefits and professional development opportunities.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on testing product positioning, pricing, and packaging while enabling field operations. As a New Product Specialist, the role involves executing go-to-market strategies for new offerings, generating demand, and validating product messaging through customer engagements. Candidates are expected to have significant experience in quota-carrying SaaS roles, with a track record of selling new products and strong consultative selling skills. Miro emphasizes a collaborative, entrepreneurial culture that values diversity and inclusion, aiming to foster a supportive environment for all employees. The company also provides various benefits, including competitive equity, health insurance, a corporate pension plan, and opportunities for professional development.

The New Products Team at Miro is a crucial part of the company's go-to-market strategy, responsible for various aspects of product positioning, pricing, and field enablement. The role of a New Product Specialist involves leading go-to-market execution for new offerings, generating demand, and closing initial customer deals. This position requires an entrepreneurial spirit, with responsibilities including pressure testing product features and collaborating with sales teams to ensure effective implementations. Candidates should have at least seven years of experience in SaaS sales, particularly in selling early-stage products, along with strong communication and strategic planning skills. Miro fosters a diverse and inclusive workplace, aiming to empower teams to innovate and collaborate effectively.

Miro’s Customer Experience team consists of various groups, including Professional Services and Customer Success, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role aims to ensure customer satisfaction by developing strategic partnerships and creating success plans that help customers realize the value of Miro's platform. Candidates should have a background in customer success or consulting, particularly with enterprise clients, and possess strong relationship-building skills. Miro offers competitive benefits, a supportive work environment, and a commitment to diversity and inclusion in its culture. The company seeks individuals who are passionate about collaboration and innovation, aligning with its mission to help teams create the next big thing.

Miro’s Customer Experience encompasses teams focused on enhancing customer engagement and satisfaction, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. The role of an Enterprise Customer Success Manager within the North America team involves establishing relationships with customers, co-developing success plans, and ensuring they achieve value through Miro's platform. Candidates for this position should have 3-5 years of experience in similar roles and be adept at working with large enterprise customers while demonstrating strong relationship-building skills. Miro provides attractive benefits, including health coverage, a flexible work environment, and professional development opportunities. The company emphasizes collaboration and inclusivity, striving to empower diverse teams to innovate and succeed together.

The New Products Team at Miro is a pivotal part of the company's strategy, focused on enhancing the go-to-market efforts for its AI Platform. A New Product Specialist will oversee this execution by generating demand, conducting demos, and finalizing customer deals, while also translating customer insights into actionable feedback for internal teams. Candidates for this role should have over seven years of experience in SaaS sales, particularly with large enterprise accounts, and possess a deep understanding of engineering and product operations. The position emphasizes strong entrepreneurship, communication skills, and the ability to function independently while interacting with high-level stakeholders. Miro promotes a collaborative and inclusive culture, offering a variety of benefits and opportunities for professional development, aiming to foster diverse teams that innovate together.

Miro is expanding its Customer Success team and seeks empathetic, customer-oriented individuals to take on the role of a Strategic Customer Success Manager. This position focuses on helping customers derive value from Miro’s platform by aligning it with their business workflows and nurturing key stakeholder relationships. The successful candidate will manage a portfolio of 10-15 strategic customers, ensuring product adoption, facilitating onboarding, and maximizing customer retention metrics. Applicants should have over five years of experience in customer-facing roles, particularly within SaaS environments, and possess a proactive and creative approach to customer engagement. Miro offers a competitive compensation package and emphasizes a culture of diversity, collaboration, and continuous improvement among its 1,600 employees globally.

The Scaled Customer Success Management (CSM) team at Miro is dedicated to partnering with Enterprise customers, focusing on retention and innovation. As a Scaled Customer Success Manager, the role involves developing scalable engagement strategies using automation and data analytics while fostering proactive customer relationships. The position requires a minimum of 5 years of relevant experience and emphasizes the importance of designing efficient customer engagement programs. Miro offers a collaborative work environment with various benefits, including a competitive equity package and opportunities for professional development. The company values diversity and inclusion, aiming to create a supportive atmosphere where employees can thrive and contribute to the innovation of its platform.

The New Products Team at Miro focuses on executing a multi-product strategy, driving go-to-market activities for new offerings, and collecting feedback to refine positioning and solutions. As a New Product Specialist, the primary responsibilities include generating demand, delivering strategic demos, and closing initial customer deals, all while validating the entire product lifecycle. The ideal candidate should have significant experience in SaaS sales, particularly with new products, and possess strong communication and consultative selling skills. Miro emphasizes a collaborative and diverse work environment, encouraging personal and professional growth through various benefits and development opportunities. The company, co-headquartered in San Francisco and Amsterdam, aims to empower teams through its innovative visual workspace platform, which serves millions of users globally.

The New Products Team at Miro plays a crucial role in implementing the company's multi-product strategy by focusing on positioning, pricing, and packaging to facilitate market feedback and field enablement. The New Product Specialist will spearhead the go-to-market efforts for new offerings, generating demand, conducting demos, and securing initial customer deals while testing product viability and value messaging. This entrepreneurial role requires a strong background in SaaS sales, especially with early-stage products, along with skills in account planning and consultative selling. The position emphasizes collaboration with various internal teams to enhance product implementation and feedback processes, ultimately converting insights into repeatable sales strategies. Miro encourages diversity and inclusion within their workforce, aiming to create a supportive environment where innovative ideas can flourish.

The New Products Team at Miro is essential to advancing the company's multi-product strategy, focusing on aspects such as positioning, pricing, and field enablement. The New Product Specialist role involves leading the go-to-market execution for new offerings, generating demand, and facilitating initial customer deals. Applicants should have at least 7 years of experience in a quota-carrying SaaS role, with a strong background in selling new products and familiarity with adjacent SaaS sectors. Miro promotes a collaborative culture and values diversity and inclusion, aiming to create a welcoming environment for innovative teamwork. The company offers competitive benefits, including equity packages, health insurance, and professional development opportunities, while empowering teams to create impactful products.

The New Products Team at Miro is instrumental in advancing the company's multi-product strategy by testing key elements like positioning and pricing to support their go-to-market efforts. They are seeking a New Product Specialist to lead market execution for new offerings, generating demand and engaging in strategic demos. This role requires entrepreneurial sellers who can adapt to changing situations and translate customer insights into actionable feedback for internal teams. Candidates should have over seven years of experience in SaaS, particularly in selling new products, and possess strong communication and discovery skills. Miro values diversity and collaboration, aiming to create an inclusive environment for innovation and team success, while offering competitive benefits to its employees.

Miro's Customer Experience consists of various teams, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to helping customers succeed in their innovative endeavors. The Enterprise Customer Success Manager role, situated in North America within the Austin hub, emphasizes building strategic partnerships to ensure customers achieve value from Miro's platform. Responsibilities include developing success plans, improving customer engagement, and driving product adoption while understanding and meeting customer objectives. Ideal candidates should possess 3-5+ years in related fields, experience with large enterprise customers, and the ability to thrive in a fast-paced environment. Miro offers competitive compensation and benefits, and values diversity and inclusion as essential to fostering collaboration and innovation.

Miro’s Customer Experience encompasses multiple teams dedicated to empowering customers to innovate, including Customer Success, which specifically focuses on strategic partnerships and helping customers derive value from their platform. The role of an Enterprise Customer Success Manager involves creating rollout plans, fostering relationships with customers, and co-developing success narratives to meet visual collaboration objectives. Candidates should have 3-5 years of experience in customer success or consulting, particularly with large enterprises, and demonstrate the ability to influence key decision-makers. Miro offers a supportive work environment with benefits such as competitive health plans, flexible time off, and a commitment to diversity and inclusion. The company aims to build a collaborative and innovative culture, continually striving for improvement and belonging amongst its employees.

The New Products Team at Miro is essential for implementing the company's multi-product strategy, focusing on positioning, solutioning, pricing, and packaging. As a New Product Specialist, you will lead the go-to-market efforts for Miro's AI Platform, generating demand and managing customer deals while validating the product's value proposition. The role requires experience in a quota-carrying SaaS position, a solid understanding of Engineering and Product Operations, and excellent consultative selling skills. Miro offers competitive compensation, including benefits like 401k matching, health coverage, and opportunities for professional development. The company promotes a collaborative and inclusive work environment, valuing diverse teams and encouraging innovation.

Miro is expanding its Customer Success team, seeking empathetic individuals to serve as Strategic Customer Success Managers, whose main responsibility is to ensure customers derive value from Miro's platform. The role involves managing a portfolio of 10-15 strategic customers, building relationships, developing success plans, and acting as the customer's voice within the company. Candidates should have over five years of customer-facing experience, a passion for helping customers meet their goals, and familiarity with SaaS environments. Miro offers competitive benefits, including a wellbeing allowance, professional development opportunities, and supports a diverse and collaborative work culture. The company, founded in 2011, aims to empower teams to innovate through visual collaboration and values inclusivity within its workforce.

The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing the experience of Enterprise-licensed customers by fostering collaboration and innovation, thereby driving retention and expansion. As a Scaled Customer Success Manager, the role involves creating scalable customer success strategies through automation and data insights, shifting from traditional support to proactive engagement. Key responsibilities include managing digital touchpoints, partnering with customers at critical milestones, and using data analytics to prioritize accounts. Candidates should have at least five years of relevant experience, be familiar with customer success tools, and possess a proactive and analytical mindset. Miro emphasizes diversity, collaboration, and continuous improvement in its work culture, seeking individuals who resonate with its mission to empower teams in creating innovative solutions.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on elements such as positioning and pricing to enhance Miro's market presence. The New Product Specialist role involves leading go-to-market efforts for new offerings, generating demand, conducting demos, and closing initial customer deals. This position requires a blend of entrepreneurial spirit and the ability to navigate ambiguity, as well as skills in sales and customer engagement. Candidates should have significant experience in SaaS sales, particularly with new products, and possess a strong understanding of various adjacent sectors. Miro promotes a collaborative and inclusive work environment, offering benefits such as competitive compensation, professional development opportunities, and a supportive culture that values diversity.

The New Products Team at Miro is essential to the company’s strategy, focusing on aspects like positioning, pricing, and packaging for new offerings. As a New Product Specialist, the role involves driving go-to-market execution, generating demand, delivering demos, and closing initial customer deals. The specialist will work closely with various teams to gather customer insights, validate product strategies, and ensure successful implementations. Candidates should have significant experience in SaaS sales and a strong ability to operate independently while engaging with high-level stakeholders. Miro promotes a collaborative and diverse environment, aiming to empower teams to innovate while offering competitive benefits and support for ongoing development.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on positioning, solutioning, pricing, and packaging to enhance Miro's market presence. The role of New Product Specialist involves leading go-to-market efforts for new offerings, generating demand, delivering strategic demos, and closing initial customer deals. Successful candidates will need extensive experience in SaaS sales, particularly with new products, and should be adept in engaging with high-level stakeholders. The position emphasizes collaboration both internally and externally, ensuring customer insights are leveraged to refine product offerings and sales strategies. Miro is dedicated to fostering a diverse and inclusive culture, encouraging individuals who dream big and work collaboratively to achieve success.

The New Products Team at Miro is focused on driving the company’s multi-product strategy through testing various aspects of new offerings, including positioning, pricing, and solution design. As a New Product Specialist, you'll be responsible for leading go-to-market efforts, generating demand, and closing initial customer deals, all while validating product messaging and commercial packaging. This role is particularly suited for entrepreneurial sellers who excel in dynamic environments and know how to build momentum from scratch. Candidates should possess at least 7 years of experience in a SaaS sales role, ideally with a background in selling early-stage products and familiarity with relevant sectors like workflow transformation and product development. Miro promotes a collaborative culture and values diversity, aiming to foster an inclusive environment where team members can work together to innovate and grow.

Miro's Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, involves establishing relationships with customers, crafting rollout plans, and co-creating success plans to ensure customers realize value from Miro. Candidates for this position should have 3-5 years of experience in Customer Success or consultancy, particularly with large enterprise customers, and possess strong relationship-building skills. Benefits include competitive compensation, health benefits, flexible time off, and an allowance for learning and development. Miro promotes diversity and inclusion, aiming to create an environment where collaboration thrives and individuals feel a sense of belonging.

Miro's Customer Experience team includes various departments such as Professional Services, Customer Success, and Customer Support, all dedicated to empowering customers in innovation. The Enterprise Customer Success Manager role focuses on establishing relationships with customers in North America, creating joint success plans to drive product adoption, and ensuring customer retention. Candidates should have 3-5 years of experience in customer success or consulting, with proven abilities to work with large enterprises and key decision-makers. Miro offers competitive benefits, including 401k matching, health benefits, and professional development opportunities, while fostering a collaborative and diverse workplace culture. The company emphasizes the importance of belonging and inclusion, seeking individuals who are committed to teamwork and innovation.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on aspects like positioning, pricing, and field enablement. A New Product Specialist will spearhead the go-to-market execution for Miro’s AI Platform, aiming to generate demand and facilitate initial customer deals. This role is suited for entrepreneurial sellers familiar with Engineering and Product Operations and will involve pressure testing various elements of the product lifecycle. Key responsibilities include collaborating with sales teams, providing feedback to internal departments, and accurately forecasting opportunities for the AI platform. Miro offers a competitive salary and benefits, emphasizing a collaborative and inclusive company culture dedicated to innovation and personal growth.

Miro is expanding its Customer Success team and seeks empathetic individuals for the role of Strategic Customer Success Manager, who will help customers derive value from the Miro platform. The position involves managing a portfolio of 10-15 strategic clients, nurturing relationships, and ensuring product adoption to maximize customer retention. The role requires proven experience in customer-facing positions, creativity, and a background in SaaS environments. Miro emphasizes collaboration and inclusivity, seeking team members who dream big and work hard in a supportive and innovative environment. Employees are offered various benefits, including a competitive equity package, wellness support, and professional development allowances.

The Scaled Customer Success Management (CSM) team at Miro is part of the Customer Experience division, working closely with Enterprise-licensed customers to enhance collaboration and innovation, which in turn drives retention and growth. The role of a Scaled Customer Success Manager involves developing scalable strategies that utilize automation and data insights, moving towards a proactive engagement model. Key responsibilities include managing engagement strategies, improving digital touchpoints, and using analytics to prioritize customer accounts for intervention. Candidates need a minimum of five years in customer-facing roles, experience with tools like Gainsight and Salesforce, and a creative, proactive approach to building customer relationships. Miro emphasizes a culture of collaboration, diversity, and continuous improvement, aiming to empower teams to innovate and create impactful solutions for a wide range of users.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on market positioning, solution design, pricing, and packaging to enhance Miro's market presence. As a New Product Specialist, the individual will direct the go-to-market execution for new offerings, generating demand and facilitating customer deals while gathering insights to refine the product lifecycle. This role requires an experienced sales professional with a strong background in SaaS, especially in selling early-stage products and engaging with significant stakeholders. Candidates should possess excellent strategic account planning and communication skills, with a focus on collaboration across internal teams and customer engagement. Miro fosters a diverse, inclusive work environment, emphasizing collaboration and innovation, alongside providing competitive benefits and opportunities for professional growth.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on market testing, positioning, and field enablement. The New Product Specialist role involves leading the go-to-market execution for new offerings, generating demand, facilitating demos, and closing initial customer deals. This position is tailored for entrepreneurial sellers skilled in navigating uncertainty and driving growth from inception to scale. Responsibilities include executing sales strategies, collaborating with cross-functional teams, and transforming customer insights into actionable feedback. Miro aims to foster a diverse and inclusive environment while providing competitive benefits to support employee growth and collaboration.

The New Products Team at Miro focuses on implementing the company's multi-product strategy, which includes testing product positioning, pricing, and packaging to enhance market presence. As a New Product Specialist, you will lead the go-to-market execution for new offerings, generating demand and facilitating early customer deals. This role emphasizes validating the sales process across various stages, from product messaging to successful customer adoption, geared towards entrepreneurial individuals who excel in ambiguous environments. Candidates should have significant experience in SaaS sales and a proven track record in introducing new products, alongside strong communication and account management skills. Miro, known for its innovative visual workspace, fosters a diverse and inclusive culture, promoting collaboration and professional growth among its employees.

The New Products Team at Miro is crucial for executing the company's multi-product strategy, focusing on testing diverse aspects such as positioning, pricing, and packaging. As a New Product Specialist, the role entails leading go-to-market initiatives, generating demand, delivering demos, and securing initial customer deals. This position is ideal for entrepreneurial individuals who can navigate uncertainty and drive growth from inception to scale. Key responsibilities include collaborating with various teams, translating customer insights into actionable feedback, and forecasting new product opportunities. Miro promotes a diverse and inclusive culture, emphasizing collaboration, and offers competitive benefits to support the professional development of its employees.

Miro’s Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers. The Enterprise Customer Success Manager role based in Austin, TX, focuses on enhancing customer satisfaction and driving value through the development of joint success plans. Responsibilities include building relationships with new and existing customers, promoting product adoption, and analyzing customer data to improve experiences. Candidates should have 3-5 years of experience in customer success or consulting, particularly with large enterprises and key decision-makers. Miro fosters a collaborative and inclusive work environment, offering competitive benefits, a diverse culture, and a mission to empower teams to innovate.

Miro's Customer Experience team comprises various departments, including Customer Success, which focuses on helping customers effectively use Miro for innovation. The company is seeking an Enterprise Customer Success Manager in North America to build strong relationships with customers and ensure they achieve their goals through tailored success plans. Key responsibilities include driving product adoption, enhancing customer engagement, and analyzing usage data for proactive support. Candidates should have 3-5+ years of experience in customer success or consultancy, along with a proven track record working with large enterprises. Miro offers competitive benefits, a supportive work environment, and emphasizes the importance of diversity and inclusion in its culture.

The New Products Team at Miro plays a crucial role in advancing the company's multi-product strategy by focusing on market execution, feedback loops, and field enablement. The New Product Specialist position involves leading go-to-market efforts for Miro’s AI platform, generating demand, and ensuring successful customer deal closures. Candidates should have over seven years of experience in a SaaS sales role, particularly in understanding engineering and product operations, and should possess skills in consultative selling and strategic account planning. Miro offers a competitive salary range along with various benefits, including health coverage, flexible time off, and professional development opportunities. The company emphasizes a collaborative environment and values diversity and inclusion within its workforce, aiming to empower teams to innovate effectively.

Miro is expanding its Customer Success organization and is seeking empathetic individuals to join their team as Strategic Customer Success Managers. These managers will be responsible for helping customers maximize the value of their investment in Miro by ensuring platform capabilities align with their business workflows. The role involves managing a portfolio of 10-15 strategic customers, promoting product adoption, and fostering relationships with key stakeholders. Ideal candidates will have over five years of customer-facing experience, particularly in a SaaS environment, and possess a passion for supporting customer success. Miro emphasizes collaboration and diversity within its workforce, providing various benefits to enhance employee well-being and professional development.

The Scaled Customer Success Management (CSM) team at Miro is focused on enhancing customer experience by collaborating with Enterprise-licensed customers for retention and expansion. As a Scaled Customer Success Manager, you will develop and implement scalable strategies using automation tools and data insights, moving beyond traditional support to proactive engagement with a diverse range of customers. The role involves creating effective playbooks and ensuring high levels of customer activation and engagement throughout their subscription. Required qualifications include at least five years of experience in a customer-facing role, knowledge of CS tools, and strong analytical skills. Miro promotes a collaborative and inclusive environment, emphasizing diversity while providing benefits like competitive equity, learning allowances, and well-being support.

The New Products Team at Miro is crucial for the company's multi-product strategy, focusing on testing aspects like positioning and pricing to facilitate market entry. The New Product Specialist role involves leading go-to-market initiatives for new offerings, generating demand, conducting demos, and securing initial customer deals. Candidates should have at least seven years of experience in SaaS sales roles, especially with new products, and demonstrate strong sales skills and consultative approaches. Miro offers an array of benefits, including competitive equity packages, a corporate pension plan, and opportunities for professional growth. Committed to diversity and collaboration, Miro's mission is to empower teams to innovate while fostering an inclusive environment for all employees.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on market testing, solution development, and pricing. The New Product Specialist role involves leading go-to-market efforts for new offerings, generating demand, conducting demos, and closing customer deals while validating the product's market presence. Candidates are expected to have over seven years of experience in a SaaS sales role, particularly with new products, and should possess strong communication and strategic planning skills. Miro offers a supportive work environment with benefits such as competitive equity, medical coverage, and opportunities for professional development. The company emphasizes diversity and inclusion, striving to empower teams to innovate collaboratively.

The New Products Team at Miro plays a crucial role in implementing the company's multi-product strategy, focusing on various elements such as positioning and pricing while driving field enablement. The New Product Specialist will oversee the go-to-market strategy for a new product, generating demand and sealing early customer deals while validating the entire sales process. Candidates need at least seven years of experience in a quota-carrying SaaS role with a proven ability to sell new products, ideally with a background related to Miro’s offerings. The position is suited for self-starters who excel in ambiguous environments and have strong communication skills for engaging with senior stakeholders. Miro fosters a collaborative and inclusive culture, aiming to empower teams and support diversity while providing employees with competitive benefits and opportunities for growth.

The New Products Team at Miro is responsible for the go-to-market strategy for new offerings, focusing on testing positioning, pricing, and solutions to drive feedback and expansion. As a New Product Specialist, the role includes generating demand, conducting strategic demos, and closing initial customer deals while ensuring effective implementation and adoption. Candidates should have over seven years of experience in quota-carrying roles, particularly in SaaS, with strong skills in sales frameworks and communication with senior stakeholders. The position offers competitive equity, benefits, and opportunities for personal growth within a globally diverse team committed to innovation and collaboration. Miro values diversity and inclusion, striving to create an environment where all employees can collaborate and contribute to the company's mission.

Miro’s Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role is central to this mission, focusing on establishing strong customer relationships and helping them achieve value through Miro's tools. Responsibilities include developing success plans, driving product adoption, monitoring customer health, and participating in internal initiatives to enhance the Customer Success program. Candidates should have 3-5 years of experience in Customer Success or consultancy, strong relationships with enterprise decision-makers, and a proactive approach to customer needs. Miro values diversity, inclusivity, and collaboration, and offers competitive benefits including flexible time off, health coverage, and learning allowances.

Miro’s Customer Experience team encompasses various functions including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The role of an Enterprise Customer Success Manager, based in Austin, TX, involves developing strategic relationships with customers to help them achieve value with the Miro platform. Responsibilities include crafting success plans, driving product adoption, and proactively managing customer engagements to enhance their journey. Ideal candidates should have 3-5+ years of relevant experience, particularly with enterprise clients, and possess skills in managing complex projects. Miro emphasizes collaboration, diversity, and inclusion, striving to create a supportive environment for its employees and customers alike.

The New Products Team at Miro is crucial for executing the company's multi-product strategy and driving growth through effective positioning, pricing, and packaging. The New Product Specialist role focuses on leading the go-to-market efforts for Miro's AI Platform, generating demand, and facilitating successful customer engagements, requiring a strong entrepreneurial mindset. Candidates should have significant experience in SaaS sales, particularly with large enterprises, and a deep understanding of engineering and product operations. The role also involves collaborating with various internal teams and translating customer insights into actionable feedback, while being skilled in strategic sales planning and relationship management. Miro offers competitive compensation, benefits, and a supportive work culture, emphasizing collaboration and diversity.

Miro is expanding its Customer Success team and seeks empathetic individuals to enhance customer value from the platform. The role of a Strategic Customer Success Manager involves managing a portfolio of 10-15 strategic customers, ensuring customers maximize their investment and achieve their collaboration objectives. Key responsibilities include building relationships, developing joint success plans, onboarding new customers, and collaborating with Account Managers for additional opportunities. The ideal candidate should have over 5 years of experience in customer-facing roles, a background in SaaS, and a proactive approach to understanding customer needs. Miro promotes a collaborative and inclusive environment, emphasizing diversity in its workforce and striving for continuous personal and professional growth.

The Scaled Customer Success Management (CSM) team at Miro plays a crucial role in enhancing the experience of Enterprise-licensed customers through collaboration and innovation, aiming for high retention and expansion. The position of Scaled Customer Success Manager involves creating and executing scalable customer success strategies, emphasizing a proactive engagement model and the use of automation tools to drive customer activation and engagement. Key responsibilities include managing digital touchpoints, utilizing data analytics for account prioritization, and advocating for customer feedback to improve Miro's offerings. Candidates should have a minimum of five years of experience in customer-facing roles, particularly in SaaS environments, and possess strong analytical skills and a proactive mindset. Miro promotes a collaborative and diverse work culture, providing various benefits and emphasizing the importance of inclusivity in achieving its mission of empowering teams to create the next big thing.

The New Products Team at Miro plays a crucial role in the company's multi-product strategy by testing various aspects regarding new offerings, such as positioning and pricing, while also facilitating field enablement. As a New Product Specialist, the individual will lead the go-to-market efforts for new solutions, generate demand, conduct demos, and support customer deals. This role requires an entrepreneurial mindset to navigate ambiguity and involves close collaboration with various teams to ensure successful product adoption and generate actionable insights. Candidates should have over seven years of experience in SaaS sales, particularly with new or early-stage products, and possess strong communication and strategic planning skills. Miro, a visual workspace platform founded in 2011, emphasizes collaboration and diversity, striving to create an inclusive environment where teams can innovate together.

The New Products Team at Miro plays a crucial role in executing the company's multi-product strategy, focusing on testing various aspects of new offerings, including positioning and pricing. As a New Product Specialist, the candidate will lead go-to-market efforts for new products, driving demand, demonstrating solutions, and securing initial customer deals. The role requires collaboration with multiple teams to ensure customer insights inform product development and successful implementations. Ideal candidates will have extensive experience in SaaS sales and be comfortable creating momentum in an evolving environment. Miro emphasizes diversity and inclusion, fostering a supportive workplace culture aimed at empowering teams to innovate and collaborate effectively.

The New Products Team at Miro plays a crucial role in executing the company's multi-product strategy, focusing on market testing, solution design, and field enablement. As a New Product Specialist, you will spearhead go-to-market efforts for new offerings, generating demand and securing initial customer deals. This position is designed for entrepreneurial sellers adept at navigating uncertainty and transforming early insights into scalable sales strategies. Candidates should have over seven years of experience in quota-carrying SaaS roles, preferably with a background in selling new products or in product management and solution engineering. Miro is a global company that values collaboration, diversity, and inclusion, offering competitive benefits and opportunities for professional growth.

The New Products Team at Miro is pivotal in executing the company’s multi-product strategy, focusing on market positioning, solution design, and valid customer engagement as they launch new offerings. The role of New Product Specialist entails developing demand, conducting strategic demos, and closing initial customer deals while ensuring the product's promise and messaging align with market needs. Candidates should have over seven years in SaaS sales, ideally with experience in early-stage products and familiarity with sectors related to workflow transformation. Miro values entrepreneurial individuals who can navigate ambiguity, provide actionable customer insights, and connect internal teams with the field support. Miro fosters a culture of collaboration and diversity, striving to create an inclusive environment for all employees while providing competitive benefits and opportunities for professional growth.

Miro's Customer Experience team, which includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, is dedicated to empowering customers in their innovative endeavors. The role of an Enterprise Customer Success Manager involves fostering strategic partnerships with customers, ensuring they achieve value from Miro, and developing success plans tailored to their visual collaboration objectives. Candidates for this role should have 3-5 years of experience in customer-centric positions, particularly with large enterprises, and the ability to influence key decision-makers. Miro offers a variety of benefits including competitive health plans, flexible time off, and a focus on professional development. The company promotes a collaborative and inclusive culture, aiming to support diverse teams in creating impactful solutions.

Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers in their innovation efforts. The Enterprise Customer Success team, based in Austin, TX, seeks customer-centric individuals to help clients achieve value from Miro's platform. An Enterprise Customer Success Manager is responsible for creating rollout plans, fostering relationships, and co-developing success strategies with clients to enhance visual collaboration. Candidates should have 3-5+ years of experience in customer success or consulting, with a track record of influencing decision-makers and managing complex projects. Miro offers competitive benefits, a supportive work culture, and emphasizes diversity and inclusion in its team to cultivate a sense of belonging.

The New Products Team at Miro is essential to the company's multi-product strategy, focusing on aspects like positioning, pricing, and packaging to enhance Miro's market presence. The role of a New Product Specialist involves leading the go-to-market execution for the AI Platform, generating demand, conducting strategic demos, and securing early customer deals. Candidates should have at least seven years of experience in a quota-carrying SaaS sales role, with a strong understanding of engineering and product operations, as well as experience selling to technical buyers. The position also requires excellent communication skills and a self-starting, independent work ethic. Miro offers competitive compensation, various health benefits, and a commitment to diversity and collaboration in the workplace.

Miro is expanding its Customer Success team and seeks individuals who are empathetic and customer-focused, specifically for the role of a Strategic Customer Success Manager. This position is central to helping customers maximize the value of their investments in Miro by aligning the platform's features with their business workflows and maintaining strong stakeholder relationships. Responsibilities include managing a portfolio of 10-15 strategic customers, driving product adoption, and collaborating with Account Managers for additional opportunities. Candidates should have at least five years of experience in customer-facing roles, particularly in a SaaS environment, and possess a proactive, creative approach to understanding customer needs. Miro emphasizes a culture of collaboration and diversity, aiming to create an inclusive environment where all employees feel valued and can contribute to innovation.

The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing the customer experience for Enterprise-licensed clients, combining their diverse skills to drive retention and expansion. The Scaled Customer Success Manager role entails designing and executing scalable success strategies utilizing automation and data insights, fostering a proactive engagement model. Responsibilities include managing digital touchpoints, partnering with customers at key milestones, analyzing data to prioritize accounts, and providing thought leadership to optimize customer value. Candidates should have at least five years of experience in customer-facing roles, a strong analytical background, and familiarity with relevant tools like Gainsight and Salesforce. Miro promotes a collaborative and inclusive culture, reflecting its commitment to diversity while empowering teams to innovate and excel.

The New Products Team at Miro is pivotal in driving the company's multi-product strategy by testing various aspects like pricing and positioning to expand Miro's market presence. As a New Product Specialist, the role involves executing go-to-market strategies for new offerings, generating demand, and ensuring successful customer engagements. Candidates should have substantial experience in SaaS sales and a track record of selling early-stage products, along with strong communication and consultative selling skills. Miro emphasizes collaboration and a supportive workplace culture, aiming to foster diversity and inclusion within its teams. The company offers various benefits, including competitive equity, learning allowances, and a commitment to employee well-being.

The New Products Team at Miro is crucial for implementing the company's multi-product strategy, focusing on areas like positioning, solution development, and market feedback to expand Miro's influence. The role of a New Product Specialist involves leading the go-to-market execution of new offerings, generating demand, and closing initial customer deals. The position demands an entrepreneurial spirit and the ability to navigate ambiguity, ensuring that product promises translate into market success. Key responsibilities include conducting sales motions for early customer acquisition, collaborating with sales and post-sales teams, and providing actionable feedback from customers to improve offerings. Miro offers competitive benefits and emphasizes a culture of collaboration, diversity, and personal growth within a supportive work environment.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on positioning, pricing, and market feedback to enhance Miro’s market presence. The New Product Specialist role involves leading go-to-market efforts for new offerings, driving demand, conducting strategic demonstrations, and closing initial customer deals. This position requires experience in SaaS sales and is aimed at entrepreneurial individuals adept at navigating ambiguity to promote product growth. Responsibilities include executing targeted sales motions, collaborating with cross-functional teams, and translating customer insights into actionable feedback. Miro emphasizes a culture of collaboration, diversity, and inclusion, creating an environment where employees can thrive and contribute to innovative solutions.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on market positioning, pricing, and packaging to enhance Miro's market presence. The New Product Specialist role involves executing go-to-market strategies for new offerings, including generating demand, conducting demos, and securing early sales. The position requires strong partnership skills to collaborate with other teams, turning customer insights into valuable feedback and ensuring successful implementations. Ideal candidates should have extensive experience in quota-carrying SaaS roles and be comfortable navigating ambiguity to drive momentum. Miro emphasizes a culture of diversity and collaboration, supporting employees through competitive benefits and opportunities for personal and professional growth.

Miro’s Customer Experience team encompasses various functions, including Professional Services and Customer Success, all dedicated to helping customers innovate effectively. The Enterprise Customer Success Manager role is based in Austin, TX, and focuses on developing strategic partnerships with customers to enhance their experience and achieve desired outcomes with Miro's visual collaboration platform. Key responsibilities include crafting success plans, driving product adoption, and maintaining strong customer relationships. Candidates should have 3-5 years of experience in customer success or consulting, especially with large enterprises, along with strong project management skills. Miro offers a comprehensive benefits package, including competitive salaries, health benefits, and opportunities for professional development, while fostering a diverse and collaborative work culture.

Miro’s Customer Experience team encompasses various functions including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Enterprise Customer Success Manager role, part of the North American team based in Austin, TX, focuses on forming strategic partnerships with customers to help them achieve their visual collaboration objectives through a joint success plan. This role requires a proactive approach to retaining and growing customer usage, as well as analyzing data to drive meaningful customer engagement. Candidates should possess 3-5 years of experience in a customer-facing role, particularly with large enterprises, and demonstrate ability to work on complex projects and influence decision makers. Miro values diversity and inclusion within its team, offering comprehensive benefits and a collaborative work environment that fosters creativity and community.

The New Products Team at Miro focuses on advancing the company's multi-product strategy by testing aspects like positioning and pricing to provide vital feedback. As a New Product Specialist for Miro’s AI Platform, the role involves generating demand, delivering demos, and closing initial customer deals while ensuring the execution of the go-to-market strategy. Candidates should have extensive experience in SaaS sales, especially in technical domains, and possess strong communication and consultative skills. Miro offers a range of benefits including competitive compensation, flexible time off, and professional development support. The company promotes diversity and inclusion, striving to create a collaborative environment that fosters innovation and belonging.

Miro is expanding its Customer Success team and is seeking empathetic, customer-focused individuals to join as Strategic Customer Success Managers. The primary role involves helping customers derive value from Miro’s platform by aligning it with their business workflows and nurturing relationships with key stakeholders. Responsibilities include managing a portfolio of 10-15 strategic customers, ensuring product adoption, and collaborating with Account Managers to identify additional opportunities. Candidates should have over five years of experience in customer-facing roles, a background in SaaS environments, and a passion for helping customers achieve their goals. Miro offers competitive benefits and emphasizes a diverse and inclusive work environment, aiming to empower teams to innovate collaboratively.

The Scaled Customer Success Management (CSM) team at Miro is part of the broader Customer Experience department, which includes Renewals, Customer Education, and Support. As a Scaled Customer Success Manager, one will develop and implement customer success strategies that utilize automation, segmentation, and data analytics to engage with enterprise clients effectively. Key responsibilities include improving digital touchpoints for onboarding, adoption, and growth, alongside proactively managing account health and customer engagement. Candidates should have at least five years of experience in customer-facing roles, particularly within SaaS environments, and demonstrate expertise in designing scalable engagement programs. Miro emphasizes diversity and inclusion in its workplace culture, aiming to foster a collaborative environment where every team member can thrive.

The New Products Team at Miro is crucial for executing the company's multi-product strategy, focusing on testing aspects like positioning, pricing, and product packaging. The New Product Specialist role involves leading go-to-market efforts for new products, driving demand, delivering demos, and closing initial customer deals. This position is tailored for entrepreneurial individuals who excel in creating momentum in uncertain environments and requires extensive experience in SaaS sales, particularly with new products. Responsibilities include collaborating with sales and post-sales teams, transforming customer insights into actionable feedback, and forecasting new business opportunities. Miro promotes a diverse and inclusive workplace, emphasizing collaboration and continuous learning to empower teams in innovation.

The New Products Team at Miro is key to the company's multi-product strategy, focusing on market testing and field enablement to expand Miro's reach. As a New Product Specialist, the role involves leading go-to-market efforts for new offerings, generating demand, and validating product messaging and commercial packaging with early customers. Candidates should have over seven years of experience in SaaS sales, with a strong background in selling new products and technical skills in strategic account planning. Miro promotes a supportive and collaborative work environment, providing various benefits like competitive equity packages, medical coverage, and development allowances. The company's mission emphasizes diversity and inclusion, aiming to empower teams to innovate and create impactful solutions.

The New Products Team at Miro is responsible for advancing the company's multi-product strategy, focusing on testing positioning, pricing, and packaging while enabling feedback and field support. The New Product Specialist role involves leading the go-to-market execution for new offerings, generating demand, and closing initial customer deals, requiring candidates to thrive in ambiguous environments, transform product insights into actionable strategies, and establish solid relationships across various teams. Key qualifications for applicants include over seven years of experience in SaaS sales, a strong background in early-stage product sales, and expertise in adjacent sectors like workflow transformation and AI. Miro promotes a collaborative culture driven by innovation, serving over 90 million users and 250,000 companies globally. The company emphasizes diversity and inclusion, aiming to foster belonging within its workforce while offering competitive benefits to its employees.

The New Products Team at Miro is central to the company's multi-product strategy, focusing on aspects like positioning, solutioning, pricing, and packaging. The New Product Specialist role involves leading the go-to-market execution for new offerings, generating demand, delivering demos, and closing initial customer deals. This position requires an entrepreneurial mindset to navigate ambiguity and successfully validate the product's market fit. Key responsibilities include executing targeted sales strategies, collaborating with internal teams, and using customer feedback to refine products and sales approaches. Miro promotes a diverse and inclusive culture, emphasizing teamwork, innovation, and personal development, offering competitive benefits, and encouraging collaboration among its global workforce.

Miro's Customer Experience comprises multiple teams dedicated to empowering customers to innovate, with the Enterprise Customer Success team based in Austin, TX. The Enterprise Customer Success Manager role involves establishing relationships with customers, crafting success plans, and driving product adoption to ensure customer satisfaction. Candidates should have 3-5 years of relevant experience, particularly with enterprise clients, and possess strong proactive skills to understand and address customer needs. Miro offers a competitive benefits package, including health benefits, flexible time off, and skill development allowances. The company emphasizes a collaborative and inclusive culture, valuing diversity within its workforce to enhance innovation.

Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, focuses on building strategic partnerships with customers to ensure they derive value from Miro’s visual collaboration platform. Responsibilities include crafting rollout plans, developing success strategies, driving product adoption, and enhancing customer engagement based on data analysis. Candidates should have 3-5+ years of experience, particularly with enterprise clients, and demonstrate strong relationship-building skills. Miro promotes a collaborative and diverse work environment, offering attractive benefits and opportunities for personal and professional growth.

The New Products Team at Miro is responsible for developing and executing go-to-market strategies for new products, including the AI Platform. In the role of New Product Specialist, the focus will be on generating demand, executing sales, and working closely with various internal teams to ensure successful customer outcomes. Candidates should have over seven years of experience in a quota-carrying role within the SaaS industry, particularly with large enterprises, and should possess skills in consultative selling and technical understanding of product operations. Miro offers competitive compensation and benefits, including a flexible work environment and support for personal and professional growth. The company emphasizes collaboration, diversity, and creating an inclusive culture where teams can innovate effectively.

Miro is expanding its Customer Success team and is seeking empathetic individuals to become Strategic Customer Success Managers, focusing on helping customers derive value from their investment in the Miro platform. In this role, you'll manage a portfolio of 10-15 strategic customers, build relationships, and develop joint success plans while acting as the voice of the customer within the organization. Essential qualifications include over five years of experience in customer-facing roles, a knack for creativity, and a background in SaaS environments. Miro offers a competitive compensation package and various benefits, including wellbeing support, learning allowances, and reimbursement for health checks. The company emphasizes collaboration and diversity, striving to create an inclusive environment where team members can thrive and contribute to innovative projects.

The Scaled Customer Success Management (CSM) team at Miro is part of the Customer Experience division, working to enhance customer collaboration and innovation for Enterprise-licensed clients. As a Scaled Customer Success Manager, the role involves developing scalable engagement strategies using automation and data analytics, focusing on proactive customer support rather than traditional models. Key responsibilities include managing digital engagement tools, facilitating customer onboarding, and advocating for customer needs within the company. Candidates should have at least five years of relevant experience, an analytical mindset, and a creative approach to relationship-building. Miro emphasizes a collaborative and inclusive culture, aiming to empower diverse teams while offering various benefits such as a competitive equity package and professional development opportunities.

The New Products Team at Miro is responsible for executing the company's multi-product strategy, focusing on elements like positioning, pricing, and packaging to enhance Miro's market presence. The New Product Specialist role involves leading go-to-market initiatives for new offerings, generating demand, and closing initial customer deals while validating the product's value and messaging. Candidates should have at least 7 years of experience in quota-carrying SaaS roles, a track record with early-stage products, and skills in consultative selling and strategic engagement with stakeholders. Miro offers competitive compensation, benefits, and a supportive work environment that values diversity and collaboration. The company believes in fostering innovation through diverse teams and promotes a culture where individuals can thrive together.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on aspects like positioning, pricing, and field enablement. The New Product Specialist role involves leading go-to-market efforts for new offerings, generating demand, delivering demos, and closing initial customer deals. Candidates should have over seven years of experience in quota-carrying SaaS roles and a proven track record of selling new products, with a preference for background in adjacent SaaS sectors. The position requires excellent sales skills, the ability to work independently, and strong communication capabilities, especially with senior stakeholders. Miro emphasizes collaboration, diversity, and inclusion within its innovative workspace, providing various benefits and a supportive environment for its team members.

The New Products Team at Miro is essential for the company's multi-product strategy, focusing on positioning, solutioning, pricing, and packaging to enhance market presence. As a New Product Specialist, the role involves leading go-to-market efforts for new offerings, generating demand, conducting strategic demos, and closing early customer deals, all while refining processes based on hands-on experience. Candidates are expected to have over seven years in a SaaS-based sales role, with a strong history of selling innovative products and engaging with high-level stakeholders. Miro promotes a collaborative and innovative culture, emphasizing diversity and inclusion as core values in their mission of empowering teams to create significant outcomes. The company offers competitive benefits, including equity, health insurance, and opportunities for professional development, to foster a supportive work environment.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on testing aspects like positioning and pricing to expand Miro's market reach. As a New Product Specialist, the role involves leading the go-to-market execution for new offerings, driving demand, and closing initial customer deals while validating the overall market approach. The position is designed for entrepreneurial sellers who excel in uncertain environments and can create momentum for new products. Responsibilities include collaborating with various teams, gathering customer insights, and translating them into effective sales strategies. Miro fosters a diverse, collaborative environment, with a mission to empower teams while promoting inclusion and belonging.

Miro's Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers. The Enterprise Customer Success Manager role, based in Austin, TX, focuses on developing strategic relationships with customers to help them achieve maximum value with Miro's visual collaboration platform. Key responsibilities include creating success plans, driving product adoption, and maintaining customer engagement through data analysis and proactive outreach. The ideal candidate should have 3-5 years of experience in customer success or consulting, with proven track records in managing enterprise-level clients and engaging decision-makers. Miro offers a competitive salary, benefits like 401k matching and flexible time off, and emphasizes a diverse and collaborative workplace culture.

Miro's Customer Experience team comprises various functions, including Customer Success, which aims to empower customers in driving innovation. The Enterprise Customer Success Manager role, based in Austin, TX, involves developing relationships with customers and creating joint success plans to help them achieve their visual collaboration goals. Candidates for this position should have 3-5 years of experience in Customer Success or consulting, particularly with enterprise clients, and the ability to influence decision-makers. Miro offers competitive benefits, including flexible time off, wellness support, and learning opportunities, while fostering a collaborative and diverse work environment. The company emphasizes inclusivity and the importance of diverse teams in its mission to empower teams to create significant innovations.