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Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, all anchored in a culture that values "play as a team." Employees work with Atlassian, not for Atlassian, supporting one another, celebrating wins together, and sharing knowledge. In pre-sales, responsibilities include partnering with direct sales, partners, and larger account teams on Fortune 500 customers to map the customer profile, business problems, roadmaps, and solution success to optimize the account. The role requires being a product expert of Atlassian software, delivering value-based demonstrations, and articulating how the full portfolio works together to unlock the power of teams. Additional duties include understanding customer needs, identifying cross-product opportunities, documenting product feedback and competitive intelligence for product management, and continually learning about pre-sales, products, and sales processes.

- Atlassian offers flexible work locations—office, home, or a combination—and hires in any country with a legal entity to support employees’ family and personal goals. - The company emphasizes a “play as a team” culture where people support one another, celebrate wins, and share knowledge; employees work with Atlassian, not for Atlassian. - The role involves partnering with direct sales, partners, and larger account teams on Fortune 500 customers to understand the customer profile, business problems, roadmaps, and solution success within the territory. - You’ll be a product expert, conduct customer discovery, identify cross-product opportunities, lead value-based demonstrations, and map Atlassian offerings to the customer’s needs to unlock the power of teams. - The position requires forging strong partnerships with aligned account executives, tracking product feedback and competitive intelligence, and continuously learning about Atlassian products, progress, and sales processes.

Atlassian offers flexible work options, including a fully remote, non-traditional Sales role open to eligible candidates in the UK or Poland. The base pay range for Poland is PLN 168,000 to PLN 197,400, and the role may include benefits, bonuses, commissions, and equity. The Mid Market Sales team helps large customers scale their Atlassian investments and was established in 2019. The team has experience across Fortune 500 companies and startups and is guided by Atlassian values, with you reporting to the Mid-Market Sales Manager. In this role, you will develop and implement named account or territory plans to maximize expansion and customer success, collaborate with channel sales, and be Atlassian's main point of contact for designated Mid-Market accounts.

Atlassian offers flexible work options and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role is for an experienced Manager to lead a team of Enterprise Account Managers focused on retaining and expanding Atlassian’s largest Enterprise customers across the EMEA region. You will work with Global and EMEA Sales to drive Total Book of Business growth and collaborate on strategic opportunities like white space analysis, regional account planning, and cross-functional partnerships. You will lead staffing, onboarding, and upskilling, be accountable for team performance and regional revenue forecasting, and serve as the voice for the team to remove blockers and improve customer experience. You will learn Atlassian’s GTM model and contribute to building the next-generation enterprise business model across EMEA, owning or collaborating on projects to improve regional practices and ways of working.

Atlassian offers flexible work options, but this role requires you to be located in the UK and does not include relocation support. You’ll join the globally distributed Advisory Services team, which helps large strategic and enterprise customers solve complex challenges and maximize the benefits of their Atlassian investments. As an Engagement Manager, you’ll be an individual contributor (not a manager) and serve as the primary contact for your engagements, coordinating cross-team collaboration and guiding the engagement lifecycle. Your responsibilities include proactive scope management, delivering projects to achieve client outcomes, identifying future opportunities for growth, and accelerating time to value through project and program management. You’ll cultivate enduring client relationships, advocate for customer needs across Atlassian, and travel up to 30% of the time domestically (and sometimes internationally) for events.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing, productive teams and gathers millions of data points to provide insights into developer productivity for customers such as Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in recent years, and DX recently closed an acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and deepen customer impact. The role is fully remote to cover EMEA time zones and is currently being hired for in the UK, joining the Program Manager Services team to coordinate quarterly developer experience surveys and partner with Customer Success to engage executive stakeholders. You will create and drive detailed projects, communicate with clients to share recommendations and manage expectations, and directly interact with VP+ level executives to understand technology needs and inform decisions. In collaboration with Customer Success and Product, you will refine value delivery of the DX Program Manager services and propose process improvements to maximize accuracy and efficiency.

At Atlassian, employees can work in the office, from home, or in a mix, with hiring available in any country where the company has a legal entity, and the goal of advancing software development and collaboration for teams worldwide (including, for example, Vodafone, Daimler, and Klarna). The Mid-Market Sales team role is fully remote and eligible for candidates based in Poland and the UK only, and the team was established in 2019, drawing on experience from Fortune 500 firms and startups while upholding Atlassian values. You’ll report to the Mid-Market Sales Manager and work with a team committed to reaching targets and delivering customer success. You’ll develop and implement named account or territory plans to maximize expansion opportunities, collaborate with channel sales to craft strategies, be the main contact for designated Mid-Market accounts, and identify cloud-first opportunities for cross-sell and user expansion within existing installs. You’ll build strong relationships with mid-market clients, collaborate with Solution Engineers, SDRs, Retention and Renewal Managers, and Channel Partners, lead internal account teams, organize customer events and market development activities, provide regular forecasts and updates, stay informed about industry trends and competitors, and travel occasionally for client meetings and events.

Atlassian aims to help customers compete in the modern digital economy and has built a multi-billion-dollar software business with over 300,000 paying customers, hundreds of partners, and millions of users worldwide. The culture is open, welcoming, collaborative, and relentlessly focused on customer success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of Atlassian’s Service Collection (ESM/ITSM/Customer Service Management) among the largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience while owning a regional territory and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. The role involves developing and executing revenue-driving sales strategies for named strategic accounts, serving as a knowledge leader on Service Management trends for the largest DACH-region accounts, engaging with customers to propose value-based solutions, and aligning with Marketing, Product, and Partner teams to explore co-selling opportunities.

At Atlassian, the goal is to help customers compete in the modern digital economy, with a multi-billion-dollar, fast-growing software business serving over 300,000 paying customers, hundreds of partners, and millions of users worldwide. Our culture is open, welcoming, collaborative, and passionately focused on customers’ success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of the Service Collection (ESM/ITSM/Customer Service Management) among our largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience, while owning a regional territory and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. Responsibilities include developing and executing sales strategies to grow revenue for your product segment across named strategic accounts, serving as a knowledge leader on Service Management trends for positioning Atlassian’s Service Collection in the largest DACH-region accounts, engaging with customers to understand needs and propose value-based solutions, and coordinating with Marketing, Product, and Partner Management to align on strategies and explore co-selling opportunities.

Atlassian offers flexible work options—office, home, or a hybrid approach—and this role requires being located in the UK, with no relocation support provided. You will join the Atlassian Advisory Services team, a globally distributed group of experts who help large enterprise customers realize value from Atlassian products and impact millions of users. This is a Senior Solution Consultant role focused on Enterprise Strategy & Planning and ITSM, operating as an individual contributor rather than a manager. Key responsibilities include collaborating with peers to define strategic outcomes, partnering with customers to solve business challenges through Atlassian products and solutions, identifying opportunities for service and product expansion, building deep expertise, creating technical content, and advocating for customer needs across cross-functional teams. You may travel up to 30% of the time domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian supports flexible work options (office, home, or hybrid) and hires worldwide where it has a legal entity, with this role focusing on the UK & Ireland and support for other EMEA countries as needed. They are seeking an experienced commercial transactions attorney to work with the sales team, internal partners, and the Legal group to review and negotiate enterprise cloud and license agreements, including master services agreements. The role involves cross-functional collaboration with deal desk, privacy, risk and compliance, security, finance, accounting, and product teams to facilitate contract reviews, improve processes, and develop customer-facing materials and trainings. The ideal candidate will be a team player who owns tasks, builds relationships with sales, communicates empathetically, negotiates collaboratively, asks questions, and thrives working remotely in a multicultural environment while exploring AI-related legal issues. Atlassian is a public software company (NASDAQ: TEAM) with over 13,000 employees, recognized on the Fortune 100 Best Companies to Work For list for six consecutive years, and this role offers an opportunity to grow within the extended Go-to-Market team.

Atlassian is focused on developing its largest strategic customers, partnering with 82% of the Fortune 500 and helping teams at IBM, Tesla, Dish, Lufthansa, and more, with an Account Management team aimed at deepening relationships and delivering value across the product portfolio. The role will drive revenue growth, maintain high customer retention, and lead expansion through upsell, upgrade, and cross-sell opportunities while partnering with the Global Sales team to grow the total book of business. Responsibilities include developing senior and executive relationships, managing high-value renewals and expansions across a broad product portfolio, owning growth opportunity management end-to-end, and working with Sales on account planning and whitespace analysis. Ideal candidates have 5+ years of relevant experience, a proven track record of meeting revenue targets and end-to-end sales cycles, strong relationship-building skills across cultures, and the ability to adapt, collaborate, and prioritize high-value activities, with preferred experience in Enterprise SaaS and cross-functional collaboration. In the first 90 days, the role emphasizes effective time management, discovery-driven opportunity identification, leading sales cycles, building credibility with stakeholders, and strategic account planning to maximize growth and retention, while aligning with Atlassian’s values and a customer-first, collaborative approach.

Atlassian supports flexible work arrangements (office, home, or hybrid), hires in any country with a legal entity, and conducts virtual interviews and onboarding as part of its distributed-first approach. The role is a remote field sales position based in the UK or Poland, within Atlassian's Mid-Market Sales team that handles mid-sized customers and was established in 2019. Atlassian aims to empower teams worldwide (customers include Vodafone, Daimler, and Klarna) by focusing on cloud-first sales, cross-sell and expansion, strong customer relationships, and by collecting feedback to improve product and engineering. The team brings experience from Fortune 500 companies and startups and operates under Atlassian's core values to drive a groundbreaking sales model. Responsibilities include developing territory or named account plans, collaborating with channel partners and internal teams, prospecting and qualifying leads, delivering product demos, providing forecasts, and occasional travel for client meetings and events.

Atlassian offers flexible work options (office, remote, or hybrid), but this role must be located in the UK and does not include relocation support. The Atlassian Advisory Services team is globally distributed and works with top strategic and enterprise organizations to provide trusted advisory services and maximize the value of Atlassian investments. The role is a Solutions Consultant with a Cloud Platform focus within the Advisory Services Delivery team; it is an individual contributor position that delivers performant, strategic technical guidance to align product capabilities with business outcomes. You will collaborate with peers to define strategic outcomes, partner with customers to solve business challenges using Atlassian products and solutions, identify expansion opportunities, build deep domain expertise, create prescriptive technical content, and advocate for customer needs across other Atlassian teams. Expect to travel up to 30% of the time domestically, with occasional international travel for internal and customer-facing events.

Atlassian offers flexible work options (office, home, or hybrid) and emphasizes supporting family and personal goals; the role requires you to be located in the UK and does not include relocation support. The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise organizations solve complex business challenges to maximize the benefits from Atlassian investments. Atlassian is hiring a Solution Consultant with expertise in Enterprise Agility/ESP to join the Advisory Services Delivery team as an individual contributor (not a manager). Responsibilities include collaborating to align strategic outcomes, partnering with customers to address business challenges with Atlassian products and solutions, identifying expansion opportunities, building deep industry expertise, creating technical content and prescriptive guidance in ESP, and advocating for customer needs across internal teams. You may travel up to 30% of the time domestically and, in some cases, internationally, to attend internal and customer-facing events, with the goal of helping customers unleash the potential of their teams and maximize their Atlassian investment.

- Atlassian offers flexible work options (office, home, or a mix) to support personal priorities, but this role requires you to be located in the UK and relocation isn’t provided. - Atlassian is seeking a Senior Pre-Sales Solutions Engineer for the DACH territory who aims to be a product expert in the sales cycle and help close enterprise deals by solving customers' toughest business problems. - In this role, you will partner with account teams and channel partners to conduct customer discovery, understand the current state, and map needs to Atlassian products and cross-product opportunities. - You will lead value-based demonstrations, articulate the software's benefits, guide customers' technical requirements, and build strong partnerships with sales counterparts to improve the selling cycle. - You will collect product feedback and competitive intelligence, advocate for internal development, and continually learn and refine pre-sales knowledge, processes, and Atlassian product progress.

Atlassian offers flexible work options and hires globally, and is seeking a Field Marketing Manager to lead UK full-funnel marketing for the Mid-Market, Enterprise, and Strategic segments. The role involves building and executing integrated regional marketing strategies in partnership with sales, product marketing, ABM, global demand gen, events, and partner ecosystems to drive UK demand and awareness. Responsibilities include owning the UK regional strategy, delivering campaigns to generate EMEA pipeline (with a focus on UK), measuring performance, advocating for UK sales, coordinating with regional ABM, Global Demand Gen, and Product Marketing, and managing the annual UK activity calendar and co-marketing with partners. You will connect teams to manage campaign processes from implementation to measurement, leverage insights from past campaigns, and collaborate with Brand and Global Communications to raise UK awareness and localize content for regional audiences. The ideal candidate has 6-7+ years in B2B field marketing/demand generation with a regional focus, strong program management and self-starting skills, is data-driven, able to manage multiple campaigns, and proficient in marketing automation/CRM (Salesforce/Marketo a plus).

Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires in any country with a legal entity to support employees’ priorities. The company is hiring a Field Marketing Manager to lead full-funnel demand generation for Spain across Mid-Market, Enterprise, and Strategic segments, working with sales, product marketing, ABM, global demand gen, events, and partners. The role is an individual contributor responsible for building an integrated regional marketing strategy, including offline and online activations, events, content, awareness, and partner ecosystem engagement. Key duties include owning the regional strategy, delivering campaigns to drive pipeline in EMEA with a focus on Spain, measuring performance, managing the annual activity calendar, coordinating with partners, and localizing global content for Spanish audiences. Requirements include 6-7+ years in B2B field marketing with a regional focus, strong program management and cross-functional skills, a data-driven approach, the ability to manage multiple campaigns, and fluency in Spanish with experience in marketing automation/CRM (Salesforce/Marketo preferred).

Atlassian offers flexible work options, but this role requires you to be located in the UK and there is no relocation support. They’re hiring an Engagement Manager to join Advisory Services as an individual contributor (not a managerial role) to drive customer outcomes by advising external clients on Atlassian solutions. The role is the primary contact for Advisory Services engagements and the sole access point for clients, ensuring collaborative, efficient delivery and alignment with the engagement vision. Responsibilities include proactive scope management, executing projects within time and resource constraints, identifying future growth opportunities, accelerating time to value, and maintaining strong client relationships with clear communication. You’ll partner with cross-Atlassian teams to advocate for customer needs, and travel up to 30% domestically (and sometimes internationally) for internal and client-facing events.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity; this role is a remote, field sales position based in the UK. The company serves over 300,000 customers worldwide—including Mercedes-Benz, Reddit, NASA, Nestlé, and Splunk—and aims to unleash the potential of every team through powerful software, driven by a culture of “play as a team.” The Enterprise Account Executive will build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging decision-makers, delivering solutions, negotiating pricing, forecasting, and traveling to meet clients while serving as the main point of contact for designated accounts. The role requires navigating complex sales cycles and coordinating with the Channel sales organization to build effective sales strategies for territories and named accounts.

At Atlassian, work is flexible and distributed—you can work from an office, home, or a mix, with interviews and onboarding conducted virtually, and the company hires in any country where it has a legal entity; this remote field-sales role is based in the UK. The company serves over 300,000 customers worldwide and is investing in the UK Public Sector to modernize public services under a cloud-first mandate, guided by its value of “play as a team.” The Account Executive, Enterprise will own UK Public Sector accounts, nurture existing relationships, build new ones, and coordinate with internal teams, channel and solution partners, and hyperscalers to ensure customer success. Responsibilities include strategic account and territory planning to expand across Atlassian’s product portfolio—driving cloud migrations and adoption of Jira Service Management, Atlassian Guard, and Rovo—while navigating Crown Commercial Service frameworks like G-Cloud and DOS. The role also involves building C-level relationships, shaping roadmap discussions on sovereignty, data residency, and AI, providing accurate forecasting and pipeline reporting, and traveling to meet clients and attend industry events.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach; the role described is a remote field sales position based in the UK. The company serves over 300,000 customers worldwide, including NASA, IBM, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a mission to unleash every team’s potential through software and sustain revenue growth. As Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders and negotiate complex contracts, collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You will develop and implement named account or territory plans, execute strategic sales plans to hit targets, qualify leads, understand customer needs, deliver presentations, negotiate and close deals, cultivate executive relationships, and provide accurate forecasting and account planning. The role involves staying current on industry trends, traveling to meet clients and industry events, building long-term relationships, running strategy plays, and navigating complex sales cycles in partnership with the Channel sales organization for designated territories or named accounts.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, with this role being fully remote but located in the UK. Their Rovo Dev AI solution embeds AI across the full Software Development Lifecycle, extending beyond code generation to code reviews, vulnerability management, pipeline management, and more. Atlassian is seeking an experienced Developer Experience Solutions Sales Executive to drive revenue growth across EMEA by leading specialized DevExp sales, collaborating with clients and partner sales teams, and shaping the go-to-market strategy. In this role you’ll own the full sales cycle for the DevExp portfolio in EMEA—from pipeline building and territory planning to closing complex deals with senior stakeholders—and position Atlassian as a strategic partner. You will champion the customer voice to Product, Marketing, and R&D, generate high-quality pipeline, forecast accurately, maintain deal progression visibility, and partner with channel teams to tailor solutions for client-specific challenges.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company is on a mission to help customers compete in the digital economy, having built a multi-billion-dollar software business with over 300,000 paying customers and millions of users worldwide. This remote Senior Enterprise Deal Manager role reports to the Manager of the Strategic segment in Deal Desk EMEA and is located in the UK, focusing on high-touch enterprise deals for the most strategic accounts. Responsibilities include strategic deal structuring and modelling, providing high-impact advisory to sales, finance, and legal, becoming an expert on Atlassian’s commercial capabilities, and guiding negotiations and deal options with Account Executives and stakeholders. Additional duties involve cross-functional initiatives to enhance deal strategy and lead-to-cash processes, operationalizing new products and pricing, ensuring documents comply with GDPR, revenue recognition, and SOX, and mentoring junior team members.

Zendesk is seeking a Forward Deployed Engineer (FDE) in Technical Presales to embed with strategic customers and design, build, and deliver production-grade AI solutions that unlock measurable ROI and drive product improvements. You’ll lead end-to-end technical delivery of AI agent and LLM-powered solutions—from discovery and scoping to PoC, production rollout, and operational handoff—while building integrations, data pipelines, and RAG systems to surface quality signals into Zendesk AI workflows. The role requires a founder mindset, 5+ years of production software experience, full-stack fluency (React/TypeScript, Python/Node/Java/Ruby), and hands-on LLM deployment experience with tooling like RAG, vector stores, and model evaluation; strong communication and travel up to 50% are expected. Basic qualifications include 5+ years of software engineering, proficiency in Python and JavaScript/TypeScript, experience with at least one backend language, cloud familiarity (AWS/GCP/Azure), Docker/Kubernetes, and onsite customer work; preferred qualifications include prior FDE or solutions engineering experience, LangChain/LlamaIndex, Zendesk integrations, observability/ML ops, and data governance. The role offers a hybrid work model with partial in-office requirements, Zendesk’s commitment to diversity and inclusion, and notes that AI may be used to screen applicants, with accommodations available for applicants with disabilities.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity, giving employees more control over family, personal goals, and priorities. With over 250,000 customers worldwide, Atlassian serves organizations like NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value selling and treating employees as collaborators who work with Atlassian, not for Atlassian, with strong earnings potential from enterprise opportunities in cloud and AI. In this role, you will drive scalable engagement by proactively managing a customer portfolio through onboarding, adoption, and value realization, using predictive signals and frameworks to guide journeys and identify milestones, adoption opportunities, and risks. You will deliver value at scale through webinars, office hours, and targeted outreach; maintain solution and industry expertise; mitigate churn risk through early intervention and cross-functional collaboration; and champion the Voice of the Customer to influence Atlassian’s products and services, while upholding operational excellence in Gainsight. The ideal candidate has proven SaaS customer success or account management experience with large portfolios, a customer-centric mindset, strong relationship-building and cross-functional collaboration skills, adaptability, exceptional communication, and experience with Gainsight, Salesforce, and BI tools, plus familiarity with Jira and Confluence end-user use cases.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers enabling collaboration, building, and innovation powered by agentic AI and the platform. The Engagement Manager role supports the Go-To-Market organization by acting as the subject matter expert for Professional Services, developing and positioning offerings, and driving a healthy services pipeline, bookings, and a global portfolio aligned to customer needs. Day-to-day duties include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff, and optimizing both one-time and recurring service offerings, effectively bridging Sales promises to Delivery execution. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in a pre-sales role shaping large engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management, and willingness to travel up to 25%. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse and collaborative culture with location-specific benefits, and a mission to empower teams to create the next big thing.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with a mix of strategic advisors, implementation experts, and technical account managers. The Engagement Manager position supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, aligning Sales and Delivery, and leading customer discovery, pilots, and post-sale handoffs. Responsibilities include business development, pre-sales solutioning and proposals, driving value through customer discovery workshops, managing delivery scope, nurturing long-term client relationships, and orchestrating partner collaborations while incubating AI-native solutions. Delivery oversight is part of the role, providing subject matter expertise to delivery teams, managing multiple strategic clients, and proactively mitigating risks to customer success, with requirements of 5+ years of SaaS consulting and 2+ years in pre-sales, strong communication, AI tooling familiarity, and up to 25% travel. Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, with a mission to empower teams to create the next big thing, supported by its global footprint of employees and hubs.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with a multidisciplinary group of strategic advisors, implementation experts, and technical account managers supported by agentic AI on Miro’s platform. The Engagement Manager role is to support the Go To Market organization, act as the subject matter expert for positioning services, build a healthy services pipeline and global portfolio, and bridge the Sales promise to Delivery by aligning with sales, leading discovery and pilots, coordinating post-sale handoffs, and mobilising delivery teams. Key responsibilities span business development (pre-sales discovery, solutioning, proposals, customer workshops, pilots, and post-engagement nurturing with measurable outcomes), solution orchestration (partner ecosystem management and AI-native solutions), and delivery oversight (guiding consultants, managing multiple strategic clients, and proactively mitigating risks). Candidates should have 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in pre-sales for complex engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management experience, cross-functional leadership, and up to 25% travel. The role offers global benefits including equity, wellbeing support, equipment allowance, and a learning and development stipend, within a diverse, collaborative, and inclusive global team focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers leveraging agentic AI on Miro’s platform. The Engagement Manager role supports the Go To Market organization by positioning and scaling Professional Services offerings, acting as the subject matter expert, and driving a healthy services pipeline, bookings, and a global portfolio aligned with customer needs. You will align with sales on priority accounts, lead customer discovery and proposal development, orchestrate pilots, manage post-sale handoffs, optimize service offerings, and bridge the sales promise with delivery. Requirements include 5+ years of SaaS consulting/service delivery for Fortune 500 clients, 2+ years in pre-sales, strong strategic and communication skills, experience with AI and agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include a global package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams with belonging and inclusion.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, implementation experts, and technical account managers to enable collaboration and innovation powered by agentic AI on the Miro platform. The Engagement Manager role supports Go-To-Market efforts by serving as the subject‑matter expert for Professional Services, shaping and scaling offerings, aligning with sales on priority accounts, and leading discovery, pilots, proposal development, and post‑sale delivery handoffs. Responsibilities include business development, pre‑sales activities, running customer discovery workshops, orchestrating pilots, maintaining a healthy services pipeline, owning metrics (bookings, retention, expansion, outcomes, satisfaction), nurturing client relationships after engagements, and coordinating with partners while incubating AI‑native solutions. The role provides delivery oversight across multiple strategic clients, proactively identifying and mitigating risks, and requires 5+ years in SaaS consulting/delivery and 2+ years in a pre‑sales environment, strong communication and change management skills, and familiarity with AI, prompt engineering, agentic workflows, and low/no‑code tooling, plus up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture at Miro and information about location-specific benefits and recruitment privacy policies.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers working together—powered by agentic AI and Miro’s world-class platform. As an Engagement Manager, you will support the Go-To-Market organization by positioning Professional Services, building a healthy services pipeline and bookings, aligning with sales leadership on priority accounts, and leading customer discovery, proposal development, pilots, and post-sale handoffs to delivery, effectively bridging sales promises to execution. You will own business development and pre-sales activities, navigate and orchestrate the partner ecosystem, incubate repeatable AI-native solutions, contribute to service offerings and delivery methodologies, and provide delivery oversight across multiple strategic clients while proactively mitigating risks. Requirements include 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI on Miro’s platform. The Engagement Manager role supports Go To Market by positioning and scaling Professional Services, owning the services pipeline, and aligning with sales on priority accounts, pilots, post-sale handoff, and a global portfolio of one-time and recurring offerings. Responsibilities include leading customer discovery workshops and pre-sales activities, developing solution scopes and proposals, orchestrating customer pilots, managing delivery handoffs, providing delivery oversight, and mitigating risks to ensure successful projects. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, and willingness to travel up to 25%. Benefits include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on belonging, collaboration, diversity, and opportunities for growth.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. As an Engagement Manager, you will support Go To Market by positioning Professional Services, driving a healthy services pipeline and bookings, and managing a global portfolio of one-time and recurring offerings aligned to customer needs, while coordinating with sales leadership on priority accounts. Your day-to-day includes leading customer discovery and proposal development, orchestrating pilots, enabling post-sale handoff and delivery mobilization, optimizing the service offerings, and providing delivery oversight while managing multiple strategic clients and partner ecosystems. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong executive-level communication, comfort with AI and agentic workflows, and willingness to travel up to 25%. What’s in it for you: a global benefits package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture at a company that serves 100M+ users and 250,000 companies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI and Miro’s platform. As an Engagement Manager, you’ll support Go To Market efforts, act as the subject matter expert for positioning Professional Services, drive the services pipeline and global portfolio, and lead alignment with sales on priority accounts, discovery, proposals, pilots, and post-sale handoff. You’ll also manage delivery by providing subject matter expertise, overseeing delivery teams across the full lifecycle, nurturing client relationships post-engagement, coordinating with partners, and incubating AI-native solutions while contributing to service offerings and methodologies. The role requires 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers benefits such as equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about life at Miro and recruitment privacy.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, implementation experts, and technical account managers, powered by agentic AI and the platform. The Engagement Manager role supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, and managing a global portfolio while aligning with sales and delivery. Day-to-day duties include leading pre-sales activities, customer discovery and solutioning, running pilots, coordinating post-sale handoffs, and overseeing delivery across multiple strategic clients with partner collaboration to deliver AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales role, strong communication and executive presence, familiarity with AI and low/no code tooling, change management, and up to 25% travel. Benefits include equity, a wellbeing program, equipment allowance, and a learning and development stipend, alongside Miro’s emphasis on diversity, inclusion, and belonging, with details on recruitment privacy policy.

Atlassian supports flexible work locations (office, home, or hybrid) and conducts interviews and onboarding virtually as part of its distributed-first approach. The role is Senior Pre-Sales Solutions Engineer for the Enterprise UKI territory, based in the UK, with no relocation support offered. You will partner with cross-functional account teams and Atlassian partners to discover customers’ current state and business problems, mapping them to Atlassian platforms and identifying cross-product opportunities. You’ll act as a trusted technical advisor in the pre-sales process, delivering value-based demonstrations and guiding the customer’s technical needs to gain buy-in. You’ll also document feedback and competitive intelligence, advocate for customers internally, strengthen partnerships with sales, and continuously learn and refine product, solution, and sales knowledge.

Zendesk is seeking a curious GTM Enablement Associate to diagnose performance gaps, design and deliver enablement experiences, and explore how AI can make enablement smarter and more effective. The role involves partnering with sales, revenue operations, and other stakeholders to own end-to-end programmes from needs analysis through launch and measurement, with a bias for iteration. Requirements include at least 2 years in a sales/revenue enablement role, proven ability to design and deliver programmes from scratch, familiarity with enablement tools (Highspot, Seismic, Gong), and a growth-minded, collaborative, AI-ready mindset; nice-to-have SaaS/tech experience and knowledge of sales methodologies. Benefits include a supportive team, opportunities to impact GTM performance, space to experiment, and location flexibility in London, Dublin, or Lisbon, with competitive compensation and benefits. Zendesk emphasizes diversity and inclusion, hybrid work, and notes AI screening may be used; accommodations are available for applicants with disabilities or disabled veterans.

- Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country with a legal entity. - They are hiring a 1st line Sales Manager reporting to the EMEA Mid-Market Sales leader to oversee a DACH mid-market team of 6-8 Mid-Market sellers. - The role involves developing and managing a DACH sales organization with tailored mid-market strategies, long-term key account relationships, and revenue targets. - Responsibilities include building a world-class group of sellers, recruiting and developing talent, identifying capability gaps, mentoring, setting performance goals, onboarding new Account Executives, and collaborating with internal teams to improve processes and customer satisfaction. - The role also requires analyzing sales data and market trends, conducting performance evaluations, and staying informed about industry trends and competitors to drive growth in the enterprise segment.

At Atlassian, employees can work in the office, from home, or hybrid, giving them flexibility to support family and personal goals, and the company hires in any country where it has a legal entity. The future team is a 1st-line Sales Manager reporting to the EMEA Mid-Market Sales leader, overseeing a DACH mid-market sales team of 6–8 Mid-Market sellers. The role focuses on developing and managing a sales organization for the DACH market, crafting customised mid-market sales strategies, fostering long-term key-account relationships, and achieving revenue targets. As sales manager, you’ll build a world-class team, recruit and develop talent, close capability gaps, and contribute to developing future sales leaders, while leading and guiding the team to meet targets and implementing strategic plans to grow market share. You’ll also recruit and onboard new Account Executives, collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve processes and customer satisfaction, analyze sales data and market trends for opportunities, conduct regular performance evaluations, and stay informed about industry trends, competitors, and market dynamics in the enterprise segment.

Atlassian offers flexible work arrangements—office, remote, or a hybrid—and can hire anywhere with a legal entity, giving employees greater control over personal priorities. The company aims to transform software development globally, serving clients like Vodafone, Daimler, and Klarna, with its Mid-Market Sales team (established in 2019) focusing on cloud-first opportunities, cross-sell and expansion, and strong customer relationships to achieve ambitious revenue targets. In this fully remote role, eligible candidates can be from Poland, the Netherlands, the United Kingdom, France, and Germany, and you’ll advocate for customers by providing feedback to product and engineering teams. The team comprises individuals with backgrounds in Fortune 500 companies and startups, united by Atlassian’s core values to drive a groundbreaking sales model. Key responsibilities include developing and executing named account or territory plans, collaborating with internal and partner teams, qualifying leads, delivering product demonstrations, providing regular forecasts, and traveling occasionally for client meetings and events.

Zendesk is seeking an Employee Service Sales Specialist to drive B2C growth in the SaaS space by expanding the Employee Service account base, building relationships with key decision-makers, and deepening impact with existing partners. The role involves positioning Employee Service use cases, collaborating with the sales team through the full sales cycle, and delivering ROI analyses to quantify value for buyers. You will provide subject matter expertise on Employee Service, ensure a strong understanding of ES ideal customer profiles and buying journeys, and maintain quota accountability by supporting deal closures. The position requires a BA/BS or equivalent, a minimum of 10 years in HR/IT service and operations management, at least 3 years in Employee Service sales, a proven quota track record, ability to navigate complex multi-month sales cycles, and willingness to travel; it features a hybrid work arrangement with some on-site in-office time. Zendesk emphasizes equal opportunity and diversity, may use AI to screen applicants, and offers accommodations for disabilities, inviting applicants to apply within a flexible, globally distributed workplace culture.

At Atlassian, employees can choose office, home, or hybrid work arrangements, and the company hires in any country where it has a legal entity to support personal priorities. Atlassian’s mission is to reinvent B2B selling, building a fast-growing, multi-billion business by delivering products that delight customers and reduce friction to drive sales and adoption. The role described is highly visible and acts as a strategic partner to Senior Sales Leadership, supporting EMEA Account Executive teams and bridging from business intelligence to the C-suite. Responsibilities include field partnership and insights for high-touch EMEA Enterprise and Mid-Market AE teams, forecasting and pipeline management, and leading annual planning for coverage and capacity. Additional duties involve sales process design and optimization, adopting global sales practices, leveraging AI and automation, and collaborating with Central Operations, Analytics, Systems, and Sales Enablement to standardize processes and drive revenue growth.

Zendesk is seeking a Senior Account Executive to grow its corporate B2B SaaS/AI customer base by acquiring new customers, expanding existing accounts, and closing deals of varying sizes. The role focuses on driving revenue through building and nurturing relationships, cross-selling, using data insights for prospecting and retention, maintaining a robust Salesforce pipeline, and delivering accurate forecasts. Requirements include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven record of exceeding targets, strong presentation and negotiation skills, and familiarity with Salesforce, Outreach, and Clari, along with an entrepreneurial, collaborative mindset. The position offers a hybrid work arrangement with part of the week in the office and collaboration across teams, plus Zendesk’s commitment to diversity, inclusion, equal opportunity, and policies on AI screening and accommodations. Zendesk positions itself as the intelligent heart of customer experience, powering billions of conversations, and invites applicants to apply via its careers page.

Zendesk is seeking a Principal Solutions Consultant to serve as a trusted advisor and strategist, leading AI-powered CX and ES solutions that deliver measurable business value by aligning business goals with cutting-edge technology. Responsibilities include leading strategic solution design with Sales, owning end-to-end technical engagements (discovery, design, PoC, exec presentations), orchestrating cross-functional teams, delivering pilots, and designing scalable cloud solutions using Zendesk APIs while informing product strategy. Requirements cover 7+ years in presales/solutions consulting in SaaS/enterprise software, 3+ years leading large enterprise deals, deep fluency in web/scripting technologies and SaaS architectures, ability to articulate business value, hands-on pilots/PoCs, and expertise in at least two domains (e.g., CC, CS software, ITSM, BI, data warehousing, WFM, QA, or integration), plus AI/automation knowledge and willingness to travel, with a bachelor’s degree or equivalent. Preferred attributes include being a strategic technologist, AI-forward innovator, trusted advisor, collaborative leader, analytical storyteller, and execution-focused, with strong presentation and reference architecture design skills. The role is hybrid with partial in-office attendance, Zendesk’s commitment to diversity and inclusion, AI-based screening of applicants, and accommodations available for applicants with disabilities.

This role is for a Technical Account Manager in Miro's Professional Services in EMEA, reporting to the EMEA + JAPAC lead, and designed to be a strategic partner for enterprise TAM customers while collaborating with the PS team, Product, and Customer Success. You’ll pioneer how we deliver TAM services using Miro’s AI capabilities, guiding enterprise customers through innovation workflows and building integration strategies that make Miro indispensable. Responsibilities include redesigning AI-driven business workflows across the full innovation cycle (discovery through delivery), integrating with Miro’s REST APIs, API WebSDK, and MCP, owning the technical health of accounts, and scaling adoption by coaching internal champions and Centers of Excellence. You’ll partner with Customer Success Managers to run Quarterly Business Reviews, translate platform data into strategic insights, and act as the strategic technical partner for TAM customers with end-to-end ownership. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a proven track record of workflow optimization and change management, and a proactive, data-driven mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a commitment to diversity and inclusion.

You will join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role focused on advanced consulting with AI-driven delivery and cross-functional collaboration with the PS team, Product, and Customer Success. You’ll be the first to pioneer how TAM services are delivered using Miro’s AI capabilities, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, enabling integrations via Miro’s REST APIs, WebSDK, and MCP, owning the technical health of accounts, scaling adoption, coaching internal champions and Centers of Excellence, and partnering with Customer Success Managers to run quarterly business reviews and demonstrate business impact. Requirements include 5+ years in enterprise SaaS consulting/TAM roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale change management, and the ability to facilitate executive-level discussions with an ownership mindset. What’s in it for you: global benefits including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and collaborative environment that aligns with Miro’s mission to empower teams and foster belonging and inclusion.

You’ll join Miro’s Professional Services team as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise customers who pay for TAM services, collaborating with Product, PS, and Customer Success with a focus on AI-driven delivery. This newly created role is designed to fill a real gap by pioneering how TAM services are delivered using Miro’s AI capabilities, feeding insights back to the team and helping enterprises redesign how they work, guide innovation workflows, build integration strategies, and make Miro indispensable. What you’ll do includes redesigning and optimizing AI-driven workflows across the full innovation cycle, supporting customers’ integrations with REST APIs, WebSDK, and MCP, owning the technical health of accounts, and building adoption by coaching internal champions and Centers of Excellence; you’ll also partner with CSMs for Quarterly Business Reviews and act as the strategic technical partner for TAM-paying customers. You’ll need 5+ years in consulting, TAM, forward deployed engineering, or similar enterprise SaaS roles; hands-on experience with AI tools, prompt engineering, and agentic workflows; strong technical fluency with APIs and enterprise IT ecosystems; a track record of driving workflow optimization and platform adoption at scale, managing change; and the ability to leverage platform analytics for executive-level workshops with a proactive, ownership-driven mindset. The role offers global benefits (equity, wellbeing benefit, equipment allowance, and an annual L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams to create the next big thing, with location-specific benefits and the Recruitment Privacy Policy available on the benefits board.

Join Miro's Professional Services as a Technical Account Manager (TAM) in EMEA, reporting to the EMEA + JAPAC lead, to be a strategic partner to enterprise TAM customers through AI-driven consulting. You’ll pioneer delivering TAM services with Miro’s AI capabilities, guiding enterprise customers to redesign workflows, build durable integration strategies, and make Miro indispensable to their teams. You’ll own the technical health of customer accounts, drive platform adoption and organizational change, empower internal champions, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and business impact. Requirements include 5+ years in consulting, technical account management, forward deployed engineering, or similar enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and change management, and the ability to facilitate executive-level conversations. What’s in it for you is a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and joining a diverse, inclusive culture at Miro, a leading visual workspace for teams to innovate.

You will join Miro’s Professional Services as a Technical Account Manager for the EMEA region, reporting to the EMEA + JAPAC lead, with a focus on strategic, AI‑driven delivery for enterprise TAM engagements. The role is to pioneer how TAM services are delivered using Miro’s AI, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams’ daily work. You’ll redesign AI‑driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, monitor platform health to deepen adoption, coach internal champions, and partner with Customer Success to drive quarterly business reviews and measurable business impact. Requirements include 5+ years in enterprise SaaS customer‑facing tech roles, hands‑on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record of leading workflow optimization and large‑scale change, data‑driven decision making, and a proactive ownership mindset. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, inclusive, global culture as it serves a large, distributed user base across multiple hubs.

You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise TAM customers while collaborating with Product, PS, and Customer Success. This newly created role focuses on advanced consulting with an emphasis on AI-driven delivery, pioneering how TAM services are delivered using Miro’s AI capabilities and feeding insights back to the wider team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with REST APIs, WebSDK, and MCP, own the technical health of customer accounts, scale adoption, coach internal champions, and lead change management to make Miro indispensable to their work. You’ll act as the strategic technical partner for TAM-paying customers, owning outcomes end-to-end, anticipating needs, and working with Customer Success Managers to run Quarterly Business Reviews that translate platform data into strategy; requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools, prompt engineering, and agentic workflows, strong API/integration fluency, and a track record of driving large-scale adoption and organizational change. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, collaborative culture; Miro is a global visual workspace used by 100M+ users and 250,000 companies, committed to belonging and inclusion and governed by a Recruitment Privacy Policy.

You’ll join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role designed to bring advanced AI‑driven consulting to enterprise customers who pay for TAM services. You’ll pioneer how TAM is delivered by leveraging Miro’s AI capabilities, guiding customers through innovation workflows, building durable integration strategies, and turning Miro into a tool teams can’t imagine working without. You’ll own the technical health of customer accounts, monitor platform engagement, deepen adoption, build internal champions, and drive the organizational change needed to make Miro a strategic part of how they innovate. You’ll partner with Customer Success Managers for Quarterly Business Reviews, translate platform data into actionable insights, and act as the strategic technical partner end-to-end for TAM customers. Requirements include 5+ years in enterprise SaaS consulting or similar, hands-on AI tooling and prompt engineering, strong API/integration fluency, a track record of scaling adoption and change across large organizations, and a proactive, ownership‑driven mindset.

The position is a newly created Technical Account Manager role in Miro’s Professional Services for EMEA, reporting to the EMEA + JAPAC lead, designed to be a strategic partner to enterprise TAM customers and share learnings across teams. You’ll pioneer delivering TAM services using Miro’s AI capabilities, guiding enterprises to redesign AI-driven workflows and build integrations with Miro’s REST APIs, WebSDK, and MCP to drive real business value. You’ll own the technical health of customer accounts, drive platform adoption, coach internal champions and Centers of Excellence, lead change management to make Miro a core part of innovation, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and impact. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of scaling adoption and managing large-scale organizational change, and the ability to facilitate executive-level discussions using platform analytics. The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and reflects Miro’s diverse, inclusive culture, as the company continues to empower teams to create the next big thing across a broad, global user base.

You’ll join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, partnering with enterprise customers who pay for TAM services and collaborating with Product and Customer Success. The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery, pioneering TAM delivery with Miro’s AI capabilities and feeding insights to the broader team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with Miro’s REST APIs, WebSDK, and MCP, own the technical health of customer accounts, and build adoption by coaching internal champions and managing organizational change. You’ll work with CS to run Quarterly Business Reviews, turn platform data into strategic insights, and act as the strategic technical partner for TAM customers, owning outcomes end-to-end and anticipating needs. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on AI/tools experience, strong API/integration fluency, a track record of driving adoption and change at scale, data-informed decision making, and a proactive ownership mindset; benefits include equity, wellbeing, equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture at Miro.

- You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, with a mission to be strategic partners to enterprise TAM customers and collaborate with Product and Customer Success. - The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery and to pioneer how TAM services are delivered using Miro's AI capabilities, feeding these insights back to the team. - You’ll redesign AI-driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, own the technical health of accounts, build adoption, and lead change management including quarterly business reviews with Customer Success. - Requirements include 5+ years in relevant enterprise SaaS customer-facing roles, hands-on experience with AI tooling and prompt engineering, strong API/integration fluency, a track record of driving platform adoption at scale, and the ability to facilitate executive-level discussions with data-driven insights. - The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that emphasizes belonging and collaboration at Miro.

Zendesk is seeking an Enterprise Account Executive to grow its enterprise SaaS base by building relationships, introducing innovative solutions, and expanding Zendesk’s impact with both new and existing customers. You will directly drive top-line revenue by acquiring new enterprise customers, cross-selling additional products, managing key relationships for maximum satisfaction and retention, and using data insights to improve conversion, retention, and expansion; you’ll also create quarterly territory plans to increase market share in the Enterprise sector. The role requires a BA/BS, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of quota attainment, experience navigating complex multi-month deals and renewals, selling to VP and C-level executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. The position is hybrid, requiring in-office presence part of the week with the specific schedule determined by the hiring manager, and Zendesk emphasizes a purpose-driven, inclusive culture with a commitment to global diversity, equity, and inclusion. Zendesk may use AI for screening, is an equal opportunity employer, provides accommodations for applicants with disabilities, and points applicants to resources about EEO rights and workplace diversity.

Zendesk is hiring an AI Services Consultant to implement and optimize its AI-powered Resolution Platform, serving as the technical expert and trusted advisor for customers. The mission is to provide technical solutions, remove roadblocks, and guide customers through complex configurations to drive transformative business outcomes with agility and precision. Overarching objectives include accelerating time-to-value through adoption and operational excellence, being the customer’s AI technical expert, and delivering end-to-end projects on time with clear scope and stakeholder alignment. Responsibilities include technical guidance, change management and training, successful project delivery, maintaining customer satisfaction, and cross-functional collaboration with Customer Success and Sales to align AI roadmaps and achieve measurable outcomes. Requirements include 3+ years in consulting/professional services, experience in enterprise tech/SaaS GTM roles, familiarity with adoption analytics and success plans, a relevant degree (AI strategy or PM certifications preferred), strong program management and communication skills, and a hybrid in-office/remote work setup, with Zendesk emphasizing diversity and accommodations as needed.