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Zendesk is seeking a summer intern for a ten-week position in their Global Revenue Operations (RevOps) team from June 8 to August 7, 2026, offering a hybrid work environment. The intern will support internal process improvements and automation initiatives, utilizing AI to enhance operational efficiency and product monetization. Key responsibilities include process documentation, user acceptance testing in commerce systems, and assisting with project-based work integrating legacy customers. Applicants should possess strong analytical skills, communication abilities, and a keen interest in business operations, while being actively enrolled in a relevant degree program. Zendesk prioritizes diversity and inclusion, providing a supportive culture and flexible working conditions.

The Finance & Strategy team at Zendesk is seeking a Financial Analyst Intern for a ten-week program from June 8 to August 7, 2026. The role involves delivering high-precision forecasting, analyzing financial results, building financial models, managing budgets, and improving processes, while directly contributing to the success of the team. Candidates are required to be pursuing a bachelor's degree in Finance or a related field, have experience with data modeling, and exhibit strong Excel skills. Desired qualifications include a positive attitude, an eagerness to learn, problem-solving skills, and attention to detail. The role offers a hybrid work experience, competitive hourly pay, and emphasizes Zendesk's commitment to diversity and inclusion.

The job description outlines the role of a Financial Analysis & Strategy Manager in Marketing at Zendesk, where the individual will lead the partnership with marketing and cross-functional teams to provide strategic financial insights and monitor costs. Responsibilities include overseeing financial modeling, managing headcount forecasting, and analyzing key marketing metrics to support decision-making and optimize ROI. Candidates should possess strong financial modeling skills, experience managing multiple priorities, and exceptional communication abilities, with a preference for those holding an MBA or advanced degree. The position is based in Madison, Wisconsin, with a hybrid working model that combines in-office presence and remote work. Zendesk emphasizes diversity and inclusion in its hiring practices and provides reasonable accommodations for applicants with disabilities.

Zendesk is seeking a Senior Staff Data Engineer for a hybrid role, with candidates needing to reside near one of its hubs in San Francisco, Austin, or Madison. The position involves leading the design, development, and scaling of their enterprise data platform in a collaborative Agile environment, focusing on building reliable data services and analytics solutions. Candidates should possess over ten years of experience in data engineering and architecture, with specific expertise in cloud databases and data pipeline tools. The job entails managing large projects, improving processes, mentoring engineers, and collaborating across teams to translate business needs into technical solutions. Additionally, the role offers an annual salary range of $183,000 to $275,000, along with the flexibility of a hybrid work environment that supports both in-office and remote work.

Zendesk is seeking an Enterprise Data Architect SME for their Enterprise & Solution Architecture team, aiming to build comprehensive digital data systems and platforms. The role involves providing strategic direction for data architecture, collaborating with various teams to implement effective data movement and transformation models, and ensuring accurate data delivery. Key responsibilities include contributing to multi-cloud architecture, leading master data management solutions, producing technical design artifacts, and utilizing various data tools for data processing. Candidates should have extensive experience in data architecture, MDM principles, ETL patterns, and data governance frameworks, with a preference for those familiar with enterprise data management and modern data practices. The role offers a hybrid work experience, blending remote flexibility with in-office collaboration, and includes a competitive salary range plus potential bonuses and benefits.

Zendesk is seeking an Advocacy Manager to lead and develop its Advocacy team, focusing on fostering collaboration and growth while aligning with global KPIs. The role includes managing and coaching team members, addressing customer needs, expediting advanced issues, and driving service improvements through data analysis and feedback. Key responsibilities involve maintaining team performance, conducting coaching sessions, managing escalations, and collaborating with other departments to ensure optimal customer experience. Qualified candidates should have relevant supervisory experience, strong metrics-driven process skills, excellent communication abilities, and technical support background in a SaaS environment. The position offers a salary range of $83,000-$125,000 with hybrid work flexibility, promoting a diverse and inclusive workplace.