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Appfire is a remote-first company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala, 7Pace, Jira Misc Workflow Extensions, and BigPicture, and emphasizing flexible work styles. They’re seeking a Senior Data Engineer to own the core data infrastructure, mature the data platform, and drive AI-driven development, evolving their firelake data lake on AWS and Snowflake. Responsibilities include end-to-end lifecycle ownership, building and optimizing ETL/ELT pipelines with Python and Airflow, developing custom integrations, managing data ingestion and quality, and enforcing data governance and security. Requirements include 5+ years in data/software engineering, advanced Snowflake, SQL, Python, AWS with Terraform and Docker, Airflow and dbt, and the ability to lead 3–5 concurrent cross-department projects with strong communication and mentorship. The role offers equity, 25 days of PTO (30 after 5 years), comprehensive health coverage, a CAD 600 annual sport allowance, 3 paid volunteering days per year, and an environment recognized for growth and workplace excellence with an equal opportunity employer statement.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comula Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The Sr. Customer Success Manager will own and strategically grow a portfolio of roughly 70 high-value enterprise accounts, driving long-term ARR growth through expansion, retention, and migration support while acting as a trusted advisor and revenue driver. Responsibilities include developing account plans via deep account mapping, leading value-driven migration and expansion conversations, engaging executive stakeholders, driving retention and churn mitigation, guiding major transitions (e.g., Data Center to Cloud), and owning escalation with cross-functional teams. Requirements include 5+ years in enterprise CS/AM or SaaS with channel sales, experience with Fortune 500 growth planning and SaaS metrics, proficiency with Salesforce and data analytics, and strong cross-functional collaboration; bonus for Atlassian ecosystem experience and multilingualism (German, Spanish, French, or Polish). Benefits include an equity plan, 25 days annual leave (Jan–Dec) plus Spanish public holidays, flexible holiday options, Appfire University training, private health insurance, a €50/month home-office stipend, a €400 annual sport allowance, 3 paid volunteer days, and remote-first work with an optional Bilbao office, along with equal opportunity employment and market recognition.

1) Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. 2) They’re seeking a detail-oriented Partner Program Operations Manager to run the operational engine of the channel partner program, overseeing systems, data, and processes from portal access and LMS administration to support tickets and program performance reporting. 3) The role involves building dashboards, defining KPIs, tracking partner tiers and benefits, ensuring compliance, managing partner portal access and support queues, and coordinating LMS content and learning engagement for the Appfire University. 4) Requirements include 4+ years in program or channel operations in a B2B SaaS or tech environment, strong analytics and reporting skills, experience with PRM/portals and LMS platforms, and proficiency with Salesforce, Excel, Google Sheets, and Tableau. 5) The role is remote with flexibility to be based in the US, Canada, UK, Poland, or Spain, with equity, CSR volunteering days, private healthcare, and other benefits, along with Appfire’s recognized growth and commitment to equal opportunity.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The company is seeking a detail-oriented and analytically minded Partner Program Operations Manager to power the operational engine behind its channel partner program, responsible for portal access, program compliance tracking, LMS administration, support ticket management, and program performance reporting. Reporting to the Sr. Manager, Partner Programs, the role sits at the intersection of operations, data, and partner experience, with a focus on surfacing insights to enable data-driven decisions. Key duties include tracking and analyzing channel program metrics and OKRs, building dashboards, managing partner tier criteria and benefits provisioning, administering the partner portal and CRM/PRM, managing the support queue and chatbot performance, and loading and tracking courses in Appfire University. Requirements include 4+ years in B2B SaaS or tech program/partner operations, strong analytics, experience with PRM/partner portals and LMSs, cross-functional collaboration, and proficiency with Salesforce/Excel/Tableau; offered benefits include remote work flexibility (US/Canada/UK/Poland/Spain), company equity, CSR volunteering days, private healthcare, and other local perks, with Appfire affirming equal opportunity employment.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it highlights customer stories and industry awards. They are seeking a detail-oriented and analytically minded Partner Program Operations Manager to power the operational engine behind the channel partner program, overseeing systems, data, and processes—from portal access and program compliance tracking to LMS administration, support ticket management, and program performance reporting. The role focuses on owning tracking and analysis of channel metrics and OKRs, building dashboards, surfacing actionable insights for data-driven decisions, defining KPIs with channel leadership, and monitoring partner tier status and benefits usage. Additional duties include managing partner portal access and provisioning, coordinating with internal teams to ensure timely benefits and tier changes, supporting program compliance and documentation, handling the partner support queue, supervising the chatbot performance, and loading and tracking LMS courses and learner engagement. Requirements include 4+ years in a related field in B2B SaaS, strong analytics and reporting, experience with PRM/portals and LMS, proficiency with Salesforce/Excel/Tableau, and cross-functional collaboration; the role is remote in the US/Canada/UK/Poland/Spain and offers equity, CSR volunteering days, private healthcare, sport allowance, and other benefits.

Appfire is a remote-first company with 800+ employees across 28 countries, offering flagship products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and emphasizes flexible work and collaboration. The company is seeking a detail-oriented Partner Program Operations Manager to power the operational engine of its channel partner program, overseeing systems, data, and processes from portal access to LMS administration, support tickets, and program performance reporting. You will own tracking and analysis of channel metrics and OKRs, build dashboards, define KPIs, manage partner tier status and benefits, coordinate LMS content and course engagement in Appfire University, and handle portal access provisioning, support queues, and the partner-facing chatbot. Requirements include 4+ years in program/partner/channel operations within a B2B SaaS/tech environment, strong analytics, experience with PRM/CRM, familiarity with LMS platforms, and proficiency with Salesforce, Excel, Google Sheets, and Tableau, plus the ability to collaborate cross-functionally and manage multiple workstreams. Benefits include equity for all employees, 25 days of PTO (30 after 5 years), comprehensive health coverage (medical, dental, vision) plus life and disability protections, a CAD 600 yearly sport allowance, 3 fully paid CSR volunteering days per year, and a remote-friendly environment, with Appfire recognized in industry awards and committed to equal opportunity employment.

Appfire, a remote, 800+ employee SaaS company with 28 countries and products like Appfire Flow and JXL, is seeking a detail-oriented Partner Program Operations Manager to support its channel partner program. The role oversees the systems, data, and processes behind the program—including portal access, compliance tracking, LMS administration (Appfire University), support ticket management, and program performance reporting—reporting to the Sr. Manager, Partner Programs. Key duties include tracking and analyzing channel metrics and OKRs, building dashboards, driving data-driven decisions, managing partner tiers and benefits provisioning, maintaining portal access, handling the support queue, and optimizing the partner-facing chatbot and LMS content/engagement. Requirements are 4+ years in program/partner/channel operations within B2B SaaS or tech, strong analytics, experience with PRMs/portals, LMS familiarity, cross-functional collaboration, and proficiency with Salesforce, Excel, Google Sheets, Tableau, or similar tools. Benefits include equity, unlimited PTO plus 10 paid holidays, comprehensive health/dental/vision coverage, CSR volunteering days, remote-work stipend, equipment support via an Amazon account, wellness reimbursements, and a commitment to equal opportunity (Req ID 851).

Appfire is a remote-first software company with 800+ employees across 28 countries and is hiring a Senior Analytics Engineer to build a company-wide Snowflake data asset and metrics layer. The role involves architecting data models and pipelines using DBT and Snowflake, creating metrics and self-service analytics, and collaborating with Analytics Engineers, Data Engineers, Data Analysts, and Business Partners to align decisions. Requirements include 5+ years in analytics engineering, expert SQL, Python and DBT, data warehousing knowledge, and strong communication, with preferred qualifications such as DBT implementations, cloud experience, semi-structured data, and BI/ML analytics experience. The package includes equity, 25 days of paid time off (30 after 5 years), comprehensive health benefits, a CAD 600 yearly sport allowance, and 3 CSR volunteering days per year. Appfire also emphasizes equal opportunity and remote-friendly culture, along with market recognition and opportunities to influence product direction and customer success.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available on their site. They’re seeking an Associate Product Support Engineer to work on Appfire’s business-class products and Atlassian tools (Jira, Confluence) deployed globally in cloud and data center environments. The role involves diagnosing, configuring, troubleshooting, and solving technical problems in the Atlassian landscape, providing L1/L2 support, assisting in L3 investigations, and owning issues from start to finish. Requirements include 1–2 years in technical support, excellent customer-facing communication and empathy, and nice-to-have items such as a technical degree, Atlassian ecosystem exposure, familiarity with enterprise tools, and AI tool exposure. Benefits include equity, 25–30 days PTO, 24 hours volunteer time, Appfire University training, health insurance, Multisport and transport cards, food vouchers, a baby bonus, 3 CSR volunteering days, fully remote in Bulgaria with option to the Sofia office, and equal opportunity employment.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for Atlassian-focused products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available on their site. They are seeking an Associate Product Support Engineer to work with their growing list of business-class products and cutting-edge Atlassian products deployed globally in cloud and data center environments. The role involves diagnosing, configuring, troubleshooting, and resolving technical problems related to Appfire Apps in the Atlassian landscape, providing L1/L2 support, assisting L3 investigations under guidance, and owning customer issues from start to finish. Requirements include excellent customer-facing communication and empathy, teamwork and flexible scheduling, strong analytical and problem-solving skills, and 1–2 years of technical support experience; nice-to-haves include a technical degree, Atlassian ecosystem exposure, familiarity with enterprise tools, and experience with AI tools. Benefits include an indefinite contract, equity, 26 vacation days, 12 Wellness Days, 24 hours of volunteer time, private healthcare and life insurance, a MyBenefit platform, home office and lunch card allowances, and Appfire’s commitment to equal opportunity and remote work (Req ID: 843).

Appfire is a remote-first company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role focuses on turning expertise from across the product line into packaged AI skills that agents can call, plus building a lightweight skills management layer to track ownership, versions, and usage. You’ll define the packaging format, delivery architecture (hosted endpoints instead of downloadable files), and a pricing/compliance model, while ensuring governance requirements are captured for the policy engine managed by a separate team. Success means a growing catalog of packaged skills by end of 2026, management layer adoption by enterprise customers by Q2 2027, and documented data residency commitments plus a working policy requirements pipeline. Requirements include several years as a product manager who has taken a product from 0 to 1 with a solid business case and experience with usage-based hosting pricing; nice-to-haves include marketplace/platform experience and familiarity with AI agent standards; plus benefits like equity, extensive time off, healthcare, remote-work stipend, and recognized employer status.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role focuses on turning enterprise expertise into packaged AI skills that an AI agent can call and creating a governance-enabled management layer to track which skills agents use. You’ll own two interdependent components: packaged AI skills with defined packaging formats, delivery models, and go-to-market plans, and a lightweight skills management layer to track ownership, version history, and visibility, with the packaged skills shipping ahead of the management layer. The delivery architecture will use Appfire-hosted endpoints (not downloadable files), while questions remain about data residency, compliance posture, and pricing tied to usage rather than seat counts. The role requires multi-year product management experience, pricing or hosted-SaaS familiarity, and appetite for market scoping; success measures include a growing skills catalog by end of 2026, validation of the management layer and its scope, documented data residency commitments, enterprise adoption by 2027, and a remote-within-Bulgaria benefits package including equity and wellness programs.

Appfire is a remote-first company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available on their site. The role centers on building a governance-driven product to discover, govern, audit, and cost AI agents running in enterprise Jira environments, with end-to-end ownership of platform capabilities, governance, a control plane for AI activity, and the policy layer. You’ll own platform foundation work (reliable config movement, CI/CD access, visibility into changes), agent governance (treating AI agents as configurable assets with deployment-aware tracking and rollback), a control plane (discovery, inventory, policy enforcement, audit trails, and cost attribution), the policy engine, partner relationships (Atlassian program), and customer discovery. Success means enterprise customers can deploy AI agent configurations with confidence, admins have a single place to see all agents and owners, governance rules are enforced across Appfire products, and enterprise adoption of agent governance continues to grow. Requirements include several years as a product manager for complex enterprise infrastructure or governance products, comfort selling to senior technical buyers, and a track record shipping phased roadmaps with ongoing customer discovery; nice-to-haves include Atlassian ecosystem experience and familiarity with policy engines; benefits include equity, paid time off, wellness days, volunteer time, health insurance, remote work stipend, and other lifestyle perks.

Appfire is a remote-first company with 800+ employees across 28 countries, building software that helps teams collaborate, with flagship products including Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role centers on enterprise AI in Jira, building a product to discover, govern, audit, and understand the cost and activity of every AI agent running in customers' environments, and you’ll own this end-to-end effort. You’ll own platform foundation, agent governance, a control plane for AI activity, and the policy engine—strengthening core capabilities, treating AI agents as configurable entities, enabling visibility and cost tracking, and enforcing rules across all Appfire products. Success means enterprise customers can deploy AI agent configurations with confidence, platform admins can see all agents and owners, a consistent policy engine governs AI usage, and a growing base of enterprise accounts uses the governance capabilities. Requirements include multiple years as a product manager for complex enterprise infrastructure or governance products, experience selling to senior technical buyers, and a track record of phased delivery; nice-to-haves include Atlassian ecosystem experience and AI governance familiarity; and benefits include equity, extensive PTO and wellness days, learning, health insurance, and remote work in Bulgaria.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role centers on building a product that helps enterprise Jira environments discover, govern, audit, and understand the cost of every AI agent running in their systems. You’ll own end-to-end areas including platform foundation, agent governance, a control plane for AI activity, the policy engine, partner relationships, and continuous customer discovery. Success looks like enterprise customers confidently deploying AI agent configurations, platform admins seeing all agents and ownership, a consistent governance policy across Appfire products, and growing enterprise adoption. Requirements include several years as a product manager for complex enterprise infrastructure or governance products, experience managing cross-domain roadmaps and engaging senior technical buyers; benefits include equity, generous time off, remote work from Spain, learning opportunities, health coverage, wellness and volunteering programs.

Appfire is a remote-first company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, along with a customer-stories library. They are seeking a full-time Senior Analytics Engineer to build Appfire’s company-wide Snowflake data asset from ground up, connect data sources, and create a trusted metric layer that enables self-service analytics across the organization. The role involves transforming raw warehouse data into data artifacts (metrics, dashboards, ad-hoc analyses) using DBT, SQL, and Python, collaborating with Analytics Engineers, Data Engineers, Data Analysts, and Business Partners to define and share best practices. Required qualifications include 5+ years in analytics engineering, expert SQL, 3+ years Python and DBT, strong data warehousing knowledge, remote-work experience, and excellent communication, with preferred skills in cloud platforms, data wrangling, BI tools, ML analytics, and marketing analytics experience. Benefits include equity, substantial time off (26 vacation days and 12 Wellness Days), volunteering, Appfire University, private health insurance in Bulgaria, Multisport card, lunch vouchers, and a fully remote role within Bulgaria, all within a company that supports equal opportunity and is recognized for growth and culture.

Appfire is a remote-first company with 800+ employees across 28 countries that champions flexible work and collaboration, offering flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They’re seeking a full-time Senior Analytics Engineer to build a company-wide Snowflake data asset and define metrics across a centralized metrics layer using DBT, SQL, and Python. The role involves collaborating with Analytics Engineers, Data Engineers, Data Analysts, and business partners to design data models and pipelines, enabling self-service analytics and scalable KPI views. Requirements include 5+ years of relevant experience, strong SQL and data modeling skills, expertise in Python and DBT, and cloud/SDLC ownership; preferred qualifications include DBT deployments experience, data wrangling, GIT/Bitbucket, and BI tools. Benefits include equity, generous time off and wellness days, volunteering, learning through Appfire University, comprehensive health and life insurance, a remote-work stipend, and the company is an equal opportunity employer (Req ID: 815).

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, along with a library of customer stories. The company is seeking a full-time Senior Analytics Engineer to build and activate a company-wide Snowflake data asset, integrating data sources and creating new metrics within Snowflake metrics layers to deliver a trusted, accessible view of information. The role involves transforming raw data into analytics-ready artifacts—metrics, dashboards, ad hoc analyses, and self-service solutions—by leveraging DBT, SQL, Python, and collaboration with Analytics Engineers, Data Engineers, Analysts, and Business Partners. Requirements include 5+ years in analytics engineering, expert SQL, Python and DBT, strong data warehousing knowledge, experience with self-service analytics and semantic/metrics layers, remote-work capability, and excellent communication; preferred qualifications include dbt implementations, cloud experience (AWS/GCP/Azure), BI tools, ML analytics, marketing analytics, data wrangling, and end-to-end SDLC ownership. Benefits include equity, 25 days of annual leave (with up to 10 days carryover), fully remote within Spain (Bilbao office option), Appfire University, private health insurance, a €400 annual sport allowance, €50/month WFH stipend, volunteering days, and recognition programs; plus the company is an equal opportunity employer.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it highlights customer stories. The role is to turn enterprise expertise into packaged AI skills that agents can call, and to build a lightweight skills management layer to track version history, ownership, and usage. You’ll define the packaging format and delivery model (hosted endpoints rather than downloadable files) and collaborate with product teams on the go-to-market, while addressing data residency, compliance, and a pricing discussion tied to usage that sits alongside a separate policy engine. Success metrics include a growing catalog of packaged skills by the end of 2026, validation of the management layer scope, documented data residency commitments, adoption of the management layer by enterprise customers by Q2 2027, and a solid requirements pipeline into the policy engine. Requirements include several years as a product manager delivering 0-to-1 products, experience with usage-based hosted SaaS pricing and architectural tradeoffs; nice-to-have items include marketplace/platform experience and Atlassian ecosystem familiarity; benefits cover equity, 25 days of vacation, remote work in Spain, learning and wellness programs, WFH stipend, and volunteering.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala, 7Pace, Jira Misc Workflow Extensions, and BigPicture. Its AI Automation team builds intelligent workflows across 300+ SaaS and cloud platforms and seeks an AI Automation Engineer to own automation, integrations, and data synchronization using AI tools to accelerate IT innovation. The role involves designing and maintaining AI-powered automations, building scripts, APIs, and lightweight apps, creating onboarding/offboarding/lifecycle/workflow automations with platforms like n8n, and integrating REST APIs, webhooks, and serverless services while producing dashboards and collaborating across IT and business teams. Requirements include 5–7+ years in Automation/Software/DevOps, strong scripting (Python/PowerShell/Bash/JS), experience with AI tools and agents, familiarity with LLM-based automation, workflow tools (n8n, Zapier, Make, etc.), and cloud platforms (AWS/GCP/Azure), plus excellent communication. Benefits include equity for all, 25–30 days of PTO, volunteer time, Appfire University training, private health insurance, Multisport and Transport cards, lunch vouchers, a baby bonus, paid volunteering days, fully remote work options in Bulgaria, and recognition with multiple industry awards, along with an EEO commitment.

Appfire is a remote-first software company with 800+ employees across 28 countries, focused on helping teams collaborate and break silos, with flagship products including Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The AI Automation team builds intelligent workflows and internal apps across 300+ SaaS and cloud platforms, and the company is seeking an AI Automation Engineer to own automation, system integrations, and data synchronization using AI tools and MCP services. Responsibilities include designing, building, and maintaining AI-powered automations and integrations; developing scripts, APIs, and lightweight apps; creating onboarding/offboarding and lifecycle workflows; connecting SaaS apps via REST APIs, webhooks, event-driven workflows, and serverless services; and producing dashboards while collaborating with IT, DevOps, security, finance, and business teams, plus exploring new AI tools. Requirements arise from 5–7+ years in Automation/Software/DevOps/IT Ops, strong scripting in Python/PowerShell/Bash/JavaScript, experience with AI tools and AI agents, familiarity with LLM-based automation, proficiency with n8n or similar, and experience with REST/OAuth/webhooks and cloud platforms like AWS/GCP/Azure, plus strong communication. We offer an indefinite contract with equity, extensive vacation and wellness time, volunteer hours, private healthcare and life insurance, MyBenefit, home office and lunch allowances, remote-friendly policies, equal opportunity employment, and a Req ID of 846.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role, Tech Lead - Fullstack Engineer for the BigPicture team, focuses on evolving a cloud-based SaaS platform with a backend core in Java, Spring, and AWS, while also covering frontend work with TypeScript and Angular or React. Responsibilities include technical leadership, architectural decisions, designing scalable backend features, delivering frontend capabilities, driving AI initiatives such as AI chatbots and dynamic reporting, and promoting AI-assisted development practices, all in collaboration with product, UX, and DevOps. Requirements include proven tech leadership, strong Java/Spring/Hibernate/SQL expertise, cloud/AWS proficiency, hands-on frontend skills, familiarity with AI tooling (Cursor, Copilot) and AI feature work, and a commitment to clean code, testing, and performance. Benefits and culture include equity, 25 paid days off (30 after 5 years), paid volunteering time, private health insurance, a Multisport and transport card, food vouchers, a baby bonus, CSR volunteering days, remote work options within Bulgaria, and recognition as an equal opportunity employer.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it highlights customer stories and awards. They are seeking a full-time IT Support Engineer to join the Warsaw-based IT Operations team, handling laptop support, infrastructure, device management, security, and on-site services, with collaboration across global teams. Responsibilities include providing L1/L2 ticket-based support, onboarding employees and devices, maintaining office network infrastructure, monitoring systems, applying updates and licensing, and maintaining documentation and KBs. Requirements include 3+ years of L1/L2 support, 2+ years laptop support (Mac/Windows), 1+ year Linux admin and 1+ year network administration, plus experience with Google Workspace, Slack, and Zoom; English proficiency and familiarity with mature support processes; plus preferred experience in scripting, Atlassian products, cloud technologies, databases, or virtualization. The role offers equity, vacation and wellness time, volunteer days, learning via Appfire University, private healthcare and life insurance, Multisport, a home office allowance, a lunch card, CSR volunteering days, and a commitment to equal opportunity.

Appfire, a remote-first software company with 800+ employees across 28 countries and products like BigPicture, is hiring a Tech Lead - Fullstack Engineer to join the BigPicture team and help evolve a modern cloud-based SaaS platform. The role blends backend leadership (Java, Spring, AWS) with frontend ownership (TypeScript, Angular or React) and a focus on AI-driven initiatives such as AI chatbot capabilities, data quality improvements, and dynamic reporting. Key responsibilities include technical leadership and architectural decision-making, designing and optimizing backend services, delivering frontend features, leading AI feature implementations, and ensuring high-quality delivery through rigorous testing while collaborating with product, UX, and DevOps. The ideal candidate has proven Tech Lead experience, deep Java/Spring/SQL and AWS SaaS know-how, hands-on frontend skills, comfort with AI tooling, and strong grounding in SOLID, design patterns, testing, and performance in scalable systems. Benefits include an indefinite contract, equity, generous vacation and wellness days, volunteer time, private healthcare, life insurance, and remote-work stipends, with remote work available from Poland.

Appfire is an 800+ person, fully remote team operating in 28 countries, with 20 years of software experience and flagship products including Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They also highlight customer stories in their resource library. The role is an individual contributor in Channel Sales focused on LATAM within the Atlassian ecosystem, blending channel partnerships, direct sales, and regional growth with high visibility and close collaboration with senior leadership. Day-to-day tasks include accelerating and growing the partner base (top Atlassian Partners), recruiting new partners, refining the Partner Program, supporting leadership goals, training junior Channel Managers, expanding Appfire’s presence with solution partners and resellers, attending events, and advocating for both partners and Appfire. Requirements include being based in North America with travel, fluent in Portuguese and Spanish, deep Atlassian product/Marketplace knowledge, 4+ years in partner/channel roles, LATAM market understanding, strong communication and coaching skills, plus benefits such as equity, unlimited PTO, comprehensive health coverage, CSR days, 401(k) match, and flexible remote/on-site options in US offices.