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SMB Solution Sales Executives focus on helping SMB customers succeed in their Atlassian cloud journey by showing how Jira Service Management can meet their goals. They operate at scale as champions for their customers, providing feedback to product and engineering and coordinating closely with Product specialists and Marketing to optimize the customer experience. They are customer-focused and creative, able to think at scale, organize resources for SMB needs, understand the buyer journey, and identify ways to optimize the Atlassian Sales Model. Their responsibilities include following up on qualified inbound leads (MQLs, trial signups, demo requests), driving outbound prospecting to generate net-new and expansion pipeline, demonstrating value, and upselling existing customers to drive SMB-relevant revenue growth. They also qualify needs in a consultative sales motion, help build compelling business cases for ROI, and develop and execute territory/account plans to meet or exceed quota while staying informed on industry trends and competitor activity in service management.

SMB Solution Sales Executives focus on helping SMB customers succeed in their Atlassian cloud journey, especially through Jira Service Management. They act as customer champions, feeding feedback to product and engineering and coordinating with Product specialists and Marketing to optimize the customer experience. They think at scale, organize resources for SMB needs, understand the customer buyer journey, and identify ways to optimize the Atlassian Sales Model. They follow up on qualified inbound leads for JSM, drive outbound prospecting to generate new and expansion pipeline, demonstrate value, land new customers, upsell existing customers, and assist with building a compelling business case for ROI in a consultative motion. They develop and execute territory/account plans to meet or exceed quota and stay updated on industry trends, market dynamics, and competitor activity in the service management space.

Atlassian offers flexible work options (office, home, or a hybrid) and hires in any country where it has a legal entity. This role is part of the team delivering Atlassian Government Cloud, focused on FedRAMP High and DoD IL5 authorized platforms, translating customer and regulatory requirements into a sequenced roadmap with a “build once, authorize many” architecture. Responsibilities include defining the end-to-end vision and roadmap, partnering with engineering, security, risk/compliance, legal, and GTM to design an isolated, compliant environment and achieve ATOs, engaging with agency sponsors, and shaping pricing, packaging, and launch plans for public-sector cycles. You’ll work directly with US Government customers and partners to translate missions into actionable requirements, co-create strategy with peers, drive cross-functional execution, manage risks, inform pricing and onboarding experiences, and serve as a thought leader on the customer experience and regulatory realities. Qualifications include a B2B SaaS product management background with platform/security/compliance focus, hands-on FedRAMP Moderate/High and DoD SRG/IL5 experience, knowledge of NIST 800-53 and RMF, cloud concepts (AWS GovCloud preferred), and a track record of leading large cross-functional initiatives; nice-to-have elements include collaboration with GSA/FedRAMP PMO, DISA, or US federal agencies, public-sector experience, and experience building partner ecosystems/marketplaces in regulated cloud environments.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first opportunities, cross-sells, nurtures relationships, and aims to meet revenue targets while acting as a customer advocate by feeding feedback to product and engineering teams. Collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers is essential to guide customer deployment and usage of Atlassian at scale, all aligned with Atlassian values. The role entails leading and managing the East Market Mid-Market sales team, developing customized sales strategies and plans to grow market share, and providing mentorship and coaching. You will recruit and onboard new Account Executives, set performance goals and metrics, analyze sales data and market trends, conduct regular performance evaluations, and stay informed about industry trends, competitor activity, and market dynamics to drive continuous improvement.

SMB Solution Sales Executives help SMB customers succeed in their Atlassian cloud journey, focusing on Jira Service Management and acting as champions who provide feedback to product and engineering and coordinate with Product specialists and Marketing. They are customer-focused and creative, able to think at scale and organize resources to meet SMB needs, and they understand the customer buyer journey to optimize the Atlassian Sales Model. They follow up on qualified inbound leads (MQLs, trial signups, demo requests) and drive outbound prospecting to generate net new and expansion pipeline for Jira Service Management. They demonstrate the value of Jira Service Management, identify opportunities to land new customers and upsell existing ones to drive revenue growth and maximize customer value within SMB, using a consultative sales motion to qualify needs and pain points for service management use cases. They assist customers with building a compelling business case for ROI, develop and execute territory/account plans to meet or exceed quota, and stay updated on industry trends, market dynamics, and competitor activities in the service management space.

SMB Solution Sales Executives help SMB customers succeed in their Atlassian cloud journey, primarily through Jira Service Management, and act as customer champions by feeding feedback to product/engineering and coordinating with Product specialists and Marketing to optimize the experience at scale. They work in a customer-focused, creative way, thinking at scale and organizing resources to meet SMB needs while understanding the buyer journey and identifying optimization opportunities in the Atlassian Sales Model. They follow up on qualified inbound leads (MQLs, trial signups, demo requests) for Jira Service Management and drive outbound prospecting to build net-new and expansion pipelines. They demonstrate the value of Jira Service Management to land new customers and upsell existing customers, aiming to drive revenue growth and maximize customer value within SMB. They qualify customer needs and pain points for service management in a consultative sales motion, help build compelling business cases for Atlassian products, and develop/execute territory/account plans to meet or exceed quota while staying updated on industry trends and competitor activity in service management.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country with a legal entity, giving employees more control over family, personal goals, and other priorities. The Public Sector Enterprise Advocate role requires deep understanding of customers and how they use Atlassian products, involving nurturing existing relationships while building new ones. Through strategic account planning, client management, and demonstrating value, the role aims to drive customers' migration to Atlassian's FedRAMP cloud offering. The advocate acts as the customer account lead, directing and coordinating support and cross-functional teams (e.g., Channel Partners, Solutions Engineers) that engage with customers on their Atlassian journey. It also serves as a liaison between product and engineering executives and customers to influence the roadmap and enhance the customer experience, seeking customer-obsessed, creative enterprise sales professionals and reporting to the Director of Federal Sales.

Atlassian offers flexible work options—including office, remote, or hybrid arrangements—and hires in any country where it has a legal entity to support employees' family and personal goals. The company is investing in its largest, most strategic Public Sector customers and partners with 82% of the Fortune 500, including teams at the US Space Force, US Department of Defense, and NASA. The Account Management role will cover its most strategic FSI, DoD, and IC customers, with goals to enhance revenue growth through high retention and proactive expansion opportunities, including upsell, upgrade, and cross-sell efforts, in collaboration with the Global Sales Team. Account Managers aim to accelerate growth by leveraging existing customer footprints and maintaining best-in-class retention across the product portfolio, while developing senior and executive relationships and managing high-value renewals and expansions. Key responsibilities include opportunity discovery and qualification, increasing product awareness, end-to-end sales cycles for cross-sell and up-sell, market and whitespace analysis, staying current with product updates, and ensuring accurate forecasting and project documentation.

Atlassian offers flexible work locations and global hiring, and in this role you’ll lead high-impact incident response in a complex cloud environment, coordinating across functions and directly managing a 5-8 person team in the US. You’ll improve the incident response program through playbooks, metrics, exercises, post-incident reviews, and tooling, and drive the adoption of investigative AI tools and automation to speed triage, surface signals, reduce toil, and preserve judgment. The role requires supporting regulated and high-trust environments with formal incident handling and reporting, and on day one you’ll bring incident leadership, operational maturity, people leadership, executive communication, and experience leading multi-stakeholder SaaS/cloud/enterprise incidents, plus familiarity with detection, log analysis, and cross-region coordination. What will set you apart includes prior incident commander experience for high-severity cyber incidents, work in regulated/government contexts, building follow-the-sun incident response, and implementing AI-assisted workflows and metrics-driven program investments, including external representation. The team culture emphasizes calm execution, clear communication, blameless reviews, continuous learning, collaboration, and accountability across regions; this role is a rare opportunity to shape Atlassian’s major incidents, mature security operations, and responsibly advance investigative AI to improve customer outcomes.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, giving Atlassians more control over family and personal priorities. The role is Senior Principal Product Manager for Atlassian Government Cloud — Restricted Environments, owning the vision, strategy, and delivery of cloud offerings for the U.S. Intelligence Community, DoD, and mission partners in IL6+/TS//SCI environments. It is a zero-to-one product leadership position to translate national security mission needs into a roadmap and to drive execution across engineering, security, compliance, legal, and go-to-market teams, while mentoring others. Key responsibilities include coordinating with flagship customers, designing for disconnected and air-gapped deployments, defining operating models (Atlassian-operated, partner-operated, and customer-operated), and shaping pricing and commercial strategy. Requirements include active TS//SCI clearance, 8+ years of product management delivering cloud/SaaS to the IC/DoD, experience with IL5/IL6/Top Secret environments and accreditation processes, knowledge of mission workflows in defense settings, collaboration across cross-functional teams, familiarity with U.S. federal procurement, and U.S. citizenship.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever they have a legal entity, serving over 300,000 customers including NASA, IBM, Hubspot, Samsung, and Coca-Cola. Their mission is to unleash the potential of every team through powerful software, deliver exceptional customer impact, and drive ongoing revenue growth, guided by a collaborative culture and the value of “play as a team,” with employees working with Atlassian, not for Atlassian. They are leading responsible AI integration into cloud products, migrating customers to the cloud, building trust through cost transparency, and accelerating outcomes while developing a strong sales strategy. The described role focuses on managing high-value strategic accounts, understanding clients’ long-term goals, crafting tailored strategies, cultivating relationships with key decision-makers, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to deliver aligned solutions. Responsibilities include developing and executing named account or territory plans, acting as the main contact or escalation point, building executive relationships, identifying decision-makers, conducting market research, forecasting, maintaining deep product knowledge, traveling as needed, and mentoring junior sales staff.

The text describes Atlassian’s Professional Services as delivering outcome-based solutions that accelerate adoption, reduce implementation risk, and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate (SSA) is the commercial specialist who drives demand for professional services by partnering with customers and working with Atlassian Sales to tailor the right engagement and delivery model, including when to involve the Atlassian Partner Ecosystem. As a trusted advisor, the SSA collaborates with business and technical decision makers to identify priorities, navigate opportunities, and align services with customer goals, balancing customer value, commercial priorities, and delivery considerations. This remote role supports customers across the United States in the Mountain, Central, and Eastern time zones and focuses on generating and influencing professional services pipeline, leading discovery, managing the services sales cycle end-to-end, and shaping engagements that align objectives with the best engagement model. The SSA develops account-level strategies with Sales to identify expansion opportunities, coordinates cross-functional stakeholders across Atlassian Sales, Professional Services, Customer Success, and the Partner Ecosystem, and owns the sales target through bookings, pipeline growth, forecast accuracy, and opportunity management.

- Atlassian supports flexible work options and can hire globally where it has a legal entity, with the Value Management Office aiming to align all interactions to customers’ strategic business needs and long-term success, guided by principles like facts, structure, depth, and perspective. - The Principal Value Advisor will shape and deliver strategic value engagements, define Atlassian’s value proposition, drive innovation, and set the standard for craft excellence and customer-centricity across the organization. - Responsibilities include engaging senior customer executives to understand objectives, building influential relationships, and creating tailored solutions that deliver significant value and competitive advantage, as well as interpreting data to develop business cases and adoption metrics. - The role also requires advanced discovery and critical thinking, executive storytelling and communication, collaboration across functions, thought leadership, knowledge sharing, mentoring, and up to 15-20% travel for customer meetings. - Requirements include 7+ years in value or management consulting (with government/public experience), mastery of financial modeling and value articulation, exceptional executive communication, demonstrated ability to lead cross-functional engagements and influence senior leaders, and a drive to build the value management infrastructure to support Atlassian’s sales transformation.