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The Portfolio Success Manager I role at Zendesk Tokyo is the face of the company to Japanese and global clients, aimed at driving Customer Success in the Japanese market by turning support into a strategic advantage and enabling long-term partner growth. Responsibilities include acting as a trusted advisor, conducting strategic discovery, driving value realization and KPI achievement, hosting scaled Japanese-language events, creating localized content, collaborating cross-functionally, and proactively identifying and intervening with at-risk accounts to maintain high CSAT. Basic qualifications require 1+ years in Customer Success, Account Management, Sales, or similar, native Japanese (JLPT N1) and business English, and a customer-first, data-driven, collaborative problem-solver mindset. Preferred qualifications include SaaS/Software experience in Japan, familiarity with Zendesk or CX/CRM tools, experience managing high-volume accounts, and a drive for continuous improvement and a long-term career at a global tech leader. The role offers a hybrid work model with part-office requirements in Tokyo, opportunities for global exposure and internal mobility within Zendesk’s Global CS organization, and a culture focused on belonging, diversity, inclusion, and fair hiring practices.

Zendesk is seeking an experienced Network Engineer to design, implement, and maintain its global network infrastructure, including wired/wireless networks, AV systems, and office expansion projects. The role emphasizes a collaborative, people-first culture and requires balancing network optimization and troubleshooting with AV design standards and new office builds. Key responsibilities include network design/implementation, maintenance and operations, security and compliance, AV support, office expansion planning, monitoring with tools like Logic Monitor/Aruba Dashboard, thorough documentation, cross-functional collaboration, and vendor management. Requirements include a bachelor’s degree or equivalent, 5+ years in network engineering or infrastructure operations (global/multi-site preferred), deep core networking knowledge (TCP/IP, VLANs, BGP/OSPF, VPNs, DNS/DHCP), experience with Cisco/Aruba/Palo Alto hardware, SD-WAN, cloud networking (AWS), security/SaaS, AV systems, plus optional scripting/automation and strong RCA/communication skills. The role is limited to candidates in Karnataka or Maharashtra with a hybrid work arrangement, and Zendesk highlights diversity and inclusion, may use AI for screening, and offers accommodations for disabilities.

The role is a Customer Success Manager in Zendesk's Global Scaled Customer Success organization, serving as the primary post-sale contact for a diverse client base and delivering 1:1 and 1:Many engagements to maximize value and long-term growth. You’ll drive product adoption, conduct consultative discovery, run weekly webinars and create short videos, collaborate cross-functionally with Advocacy, Sales, Renewals, and Professional Services, and manage risk and growth by forecasting renewals and identifying upsell/cross-sell opportunities while guiding on advanced features and integrations. The ideal candidate demonstrates customer ownership, agility, strong analytical skills with SFDC, Gainsight, Tableau, and Zendesk, technical aptitude, excellent communication, and a growth mindset. Basic qualifications include 5–8 years of related experience in customer success or similar roles, solid problem-solving abilities, and comfort working with minimal supervision. Preferred qualifications include a Bachelor’s degree in a relevant field, SaaS/go-to-market experience in enterprise tech or AI-powered solutions, proficiency with Gainsight and Salesforce, and a hybrid work arrangement with some onsite requirements, along with Zendesk’s commitment to diversity, AI screening, and accessibility accommodations.

Zendesk is seeking Incident Responders for internal IT services to triage, swarm with domain teams, and restore service across 70+ CIO-owned applications within a hybrid SRE model. You’ll participate in incident triage and restoration, join swarms with the Incident Commander and domain owners, contribute to post-incident reviews, and respond to on-call alerts and escalations to reduce MTTR. Requirements include 3+ years in incident management/SRE/NOC/IT ops, ITIL knowledge, experience with high-severity incidents, familiarity with Incident.I/O and PagerDuty, and strong cross-functional communication; nice-to-haves include ITIL 4, automation scripting, SRE principles, and prior SaaS/customer support experience. The role requires being physically located in Mexico City or Estado de Mexico, with a hybrid schedule that includes some in-office presence to be determined by the hiring manager. Success will be measured by reductions in MTTR/MTTD, timely incident documentation and status updates, effective participation in swarming and PIRs, and adherence to on-call and escalation standards, alongside collaboration with Incident Response Lead and Problem Management, with Zendesk supporting diversity and accommodations as needed.

Zendesk is seeking a Portfolio Success Manager I in its Global Scaled Customer Success team for APAC to ensure customers maximize value and contribute to growth, retention, and long-term partnerships. Responsibilities include serving as the primary post-sale contact for a large, multi-segment customer base, driving product adoption, performing discovery with expert recommendations, identifying upsell opportunities, collaborating cross-functionally to resolve escalations, facilitating webinars and short-form videos, and building scaled outreach campaigns while using data to forecast and mitigate churn. The role requires a customer-centric, agile, analytical thinker with strong communication and collaboration skills, and native Mandarin with professional English, plus experience with CRM and data tools such as SFDC, Gainsight, Tableau, and Zendesk. Basic qualifications include at least one year of related experience in customer-facing roles and the ability to work in a global, matrixed environment. Preferred qualifications include a bachelor’s degree, domain knowledge of SaaS in the Greater China market, sales acumen for post-sale upsell/cross-sell, and presentation skills; Zendesk also highlights its hybrid work model, AI screening practices, and a commitment to diversity, equity, inclusion, and accommodations.

This is a senior infrastructure engineer role owning the platform end-to-end—from Terraform modules to Kubernetes clusters to scalable, secure architecture—spanning Rails and Postgres. The team is a small, high-leverage, lean engineering group within Atlassian where every engineer owns a large surface area and ships quickly, with zero bureaucracy and few meetings. It is a full-time, remote role across the USA, though most of the team is based in Salt Lake City and there must be at least five hours of overlap with Mountain Time. You’ll design and improve systems architecture, build flexible deployment tooling, and develop self-service platforms that empower developers to ship with confidence, occasionally working directly with customers in a forward-deployed capacity. When customers have tricky networking or compliance requirements, you’ll figure out how to make it work across cloud platforms and ensure successful implementations.

The company is seeking a senior infrastructure engineer to own the platform end-to-end, from Terraform modules to Kubernetes clusters, focusing on scalable, reliable, and secure infrastructure across Rails and Postgres. They operate as a lean, high-leverage Atlassian team with a small headcount, so each engineer owns a large surface area and ships rapidly, with great compensation, minimal bureaucracy, few meetings, and significant business impact. The role is full-time and remote across the USA, with most of the team in Salt Lake City and a requirement for at least 5 hours of overlap with Mountain Time. You will design and improve systems architecture, build deployment tooling, and develop self-service platforms to enable developers to ship confidently, sometimes working directly with customers in a forward-deployed capacity. When customers have tricky networking or compliance constraints, you’ll figure out how to make them work, deploying DX into their environments and architecting solutions across cloud platforms.

DX is one of the fastest-growing SaaS companies, helping engineering leaders build high-performing teams and delivering actionable insights into developer experience, with clients like Netflix, Uber, and Dell, and it recently joined Atlassian. The DX Research team aims to advance how the world understands and improves developer productivity by turning data, research, and real-world stories into actionable insights. The Managing Editor will be the editor-of-record for DX Research, working closely with senior researchers to sharpen ideas and ensure publishable content, spending most of their time on deep editing and reporting into marketing. The role upholds DX’s voice and guiding principles—grounded in research, opinionated, transparent and concise, and never cute—with a focus on delivering insight and actionable guidance and incorporating external feedback. Responsibilities include editorial leadership, cadence and portfolio management, thematic planning, format packaging, and running a lightweight process from briefing to distribution, with measurable output like 2 small ships per researcher per month and 1 big ship per researcher per quarter.

DX is a fast-growing SaaS company delivering actionable insights into developer experience and productivity, with clients including Netflix, Uber, Dell, Pfizer, and Vanguard, that has evolved from a bootstrapped startup into a category-defining firm and recently became part of Atlassian through acquisition. The DX Research team aims to advance how the world understands and improves developer productivity by turning data, research, and real-world stories into actionable insights for engineering leaders, shaping product strategy and industry discourse. The Managing Editor role is to own the quality bar and voice behind DX Research, serving as editor-of-record, working hands-on with Distinguished Researchers and Software Engineering Advisors to sharpen arguments and ensure every piece is tight and publishable, reporting into marketing and embedded in the DX Research team, with responsibility for content review and roadmap. DX’s voice is grounded in research, opinionated, transparent and concise, never cute, and its guiding principles center on delivering insight, making the work worth paying for, providing actionable frameworks, seeking external feedback, and prioritizing evidence over fluff. Responsibilities include editorial leadership and quality, cadence and portfolio management (such as a calendar of small and big ships per researcher per period), thematic planning, format innovation and channel packaging, and establishing a lightweight editorial process and multi-channel distribution plan in collaboration with marketing.

The Head of Americas Deal Desk leads teams that shape and support Atlassian’s largest, most complex deals across the Americas, owning end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers. They partner with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for customers, while guiding the Deal Desk team in deal shaping, commercial modeling, and operational support for Enterprise sales across the region. They evolve and scale a repeatable Deal Desk playbook that accelerates deal cycles and delivers a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments. They collaborate with Sales leadership, Finance, Legal, and other stakeholders to design and implement practices and policies that drive stronger commercial outcomes and long-term value for Atlassian and its customers. They leverage data, reporting, and analytics to monitor the team’s health and performance, proactively identify opportunities, and deliver measurable business impact, while partnering with process and system teams to adopt automation and drive enhancements that elevate efficiency and strategic impact across the Americas.

As Head of Americas Deal Desk at Atlassian, you’ll lead the teams that shape and support the largest, most complex deals across the region and own end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers. You’ll partner closely with Sales, Finance, Legal, and Product to structure smart deals that drive Atlassian’s growth and deliver lasting value for customers. You’ll lead and inspire the Americas Deal Desk team to deliver exceptional deal shaping, commercial modeling, and operational support for Enterprise sales. You’ll evolve and scale a repeatable Deal Desk playbook that accelerates deal cycles and delivers a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments. You’ll leverage data, analytics, and collaboration with process and system teams to monitor health, proactively identify opportunities, and implement automation and process improvements to elevate efficiency, quality, and strategic impact in the Americas.

Zendesk is seeking a Principal Software Engineer (P6) to lead architectural direction for large-scale platform and product initiatives from its Pune R&D center, embedding AI-enabled innovation into customer experiences. You will own cross-team architecture, drive end-to-end delivery of major features, set technical direction and standards, mentor senior engineers, and collaborate with Product, Design, SRE, Security, and other partners to balance value, risk, and debt. The role requires 10+ years of software engineering experience with ownership of production systems, 4+ years in senior technical leadership, strong system design skills, proficiency in at least one major language, cloud experience, and experience with production monitoring and incident response. Preferred qualifications include AI/ML feature experience, microservices and containers (Kubernetes), observability stacks, CI/CD pipelines, cross-team technical influence, and open-source contributions are a plus. The role is in Pune, India, with a hybrid in-office schedule and eligibility restricted to candidates located in Karnataka or Maharashtra, and Zendesk emphasizes diversity and inclusion while noting that AI may be used for screening and accommodations are available for applicants with disabilities.

Atlassian offers flexible, distributed-first work options and hires globally with virtual interviews and onboarding. The Atlassian Advisory Services team is globally distributed and helps enterprise customers solve complex business challenges, delivering solutions that maximize Atlassian investments and user delight. They are hiring a non-managerial Solution Consultant with a DevOps focus to join Advisory Services Delivery, acting as a technical expert delivering guidance at scale. The role involves collaborating with peers, partnering with customers to solve business challenges using Atlassian products and practices, and identifying opportunities for service and product expansion while building deep DevSecOps and industry expertise. Requirements include DevSecOps expertise, a background in software development or IT operations, experience with enterprise-scale Atlassian Cloud transformation, tooling integration, security/compliance, and travel up to 30% domestically and internationally.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity; interviews and onboarding are conducted virtually as part of its distributed-first approach. The globally distributed Atlassian Advisory Services team focuses on customer success, helping enterprise customers navigate complex challenges and maximize value from their Atlassian investment. The company is hiring a non-managerial Solution Consultant with a DevOps focus to join the Advisory Services Delivery team; these consultants are technical experts who provide scalable guidance to align product capabilities with business outcomes. They collaborate with peers to achieve strategic outcomes, partner with customers to solve business challenges using Atlassian products, promote opportunities for service and product expansion, and maintain deep DevSecOps and SDLC expertise, with experience in Atlassian Cloud transformations and enterprise-grade tooling. The role may require up to 30% travel domestically and internationally for internal and customer-facing events.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where they have a legal entity to support employees' family and personal priorities. The Atlassian Advisory Services team is a globally distributed group of experts who work with large strategic and enterprise organizations to deliver customer success and maximize value from Atlassian investments. They are hiring a Senior Solution Consultant with an Enterprise Strategy and Planning focus to join the Advisory Services Delivery team as an individual contributor (not a manager) to provide strategic technical guidance at scale. Responsibilities include collaborating to align strategic outcomes, solving business challenges for customers using Atlassian products and solutions, identifying expansion opportunities, building expertise, creating prescriptive guidance, and advocating for customer needs across cross-functional teams. The role involves up to 30% travel domestically and internationally for internal and customer-facing events, with the aim of helping customers unleash their teams' potential and maximize the value of their Atlassian investment.

- Atlassian offers flexible work locations—office, home, or a hybrid—so employees can balance work with family and personal goals, and the company hires in any country where it has a legal entity. - The Atlassian Advisory Services team is globally distributed, working with the largest strategic and enterprise organizations to solve complex business challenges and maximize the value of Atlassian investments. - Atlassian is hiring a Senior Solution Consultant with an Enterprise Strategy and Planning focus to join the Advisory Services Delivery team as an individual contributor (not a managerial role). - Solution Consultants are Atlassian product, practice, and solution experts who deliver strategic, technical guidance at scale to help clients realize value and expand adoption of Atlassian technologies. - Responsibilities include collaborating with peers to define strategic outcomes, partnering with customers to address business challenges, identifying expansion opportunities, developing industry expertise, creating technical content, advocating for customer needs across teams, and traveling up to 30% of the time for internal and customer-facing events.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The Advisory Services team is globally distributed and consists of Atlassian experts who help large strategic and enterprise customers solve complex challenges to maximize the benefits of their Atlassian investments. - The team aims to impact millions of users, values turning ideas into action, and trusts its people to deliver. - They are hiring an Engagement Manager as an individual contributor to be the primary contact and sole access point for clients throughout engagements. - Responsibilities include scope management, delivering results, identifying future opportunities, accelerating value with project/program management, building enduring client relationships, cross-team collaboration, and travel up to 30%.

Atlassian offers flexible work options—office, home, or a hybrid setup—and hires in any country where it has a legal entity. The Atlassian Advisory Services team is globally distributed and works with large strategic and enterprise customers to solve complex challenges and maximize the value of Atlassian investments. They’re hiring an Engagement Manager as an individual contributor (not a managerial role) who will be the primary contact for Advisory Services engagements and drive client outcomes. Responsibilities include leading the engagement lifecycle, proactive scope management, delivering results within available time and resources, identifying future opportunities, accelerating time to value, and cultivating enduring client relationships with clear value reporting. The role requires partnering with teams across Atlassian and may involve travel up to 30% domestically and internationally for internal and client-facing events.

Atlassian supports distributed work, allowing Atlassians to work in an office, from home, or a combination, and hires in any country with a legal entity (more at go.atlassian.com/distributed). The Future Org internship program combines hands-on technical training, professional growth, dedicated mentorship, and social connections to set students up for a successful and impactful career at Atlassian. Applications are open to Australian and New Zealand citizens and Australian permanent residents, and the paid internship runs for 12 weeks from November 2026 to February 2027. Your Future Team describes a Software Engineer internship where you’ll build on your CS foundation, write high-quality code, and contribute within a unified R&D team focused on moving customers to the cloud while adding value across Jira, Confluence, Trello, and Bitbucket. From day one you’ll be a valued member of the development team, able to ship changes that affect products, while gaining deep technical knowledge in full lifecycle product development and reporting to Senior Engineers as you dream up and code new features.

Atlassian offers flexible work arrangements, allowing office, remote, or hybrid setups and hires in any country where it has a legal entity. The Your Future Org internship combines hands-on technical training, mentorship, professional growth, and social connections to prepare students for a successful Atlassian career, with applications open to Australian and New Zealand citizens and Australian permanent residents for a paid 12-week program running November 2026 through February 2027. As a Software Engineer intern, you’ll apply your computer science foundation and strong, low-bug software-writing skills to tackle hard problems while balancing quality and speed. You’ll join a unified R&D team prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. From day one, you’ll be a valued member of the development team, trusted to modify code that impacts products, reporting to Senior Engineers, and gaining deep knowledge of full lifecycle product development as you dream up and ship new features.

- Atlassians can choose to work in an office, from home, or a mix of both, giving them control to support family, personal goals, and other priorities. - The company hires people in any country where they have a legal entity, with details available at go.atlassian.com/distributed. - Atlassian’s Your Future Org is a paid 12-week internship program (Nov 2026–Feb 2027) offering hands-on technical training, professional growth, mentorship, and social connections, open to Australian and New Zealand citizens and Australian permanent residents. - The Your Future Team describes the Software Engineer intern role, focusing on writing high-quality, low-bug software while moving quickly, within an R&D team prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. - From day one, interns will be part of the development team, trusted to modify code impacting products, and will gain deep knowledge of full lifecycle product development while designing and shipping new features under the guidance of Senior Engineers.

Atlassian supports flexible work options—office, home, or a hybrid setup—and hires people in any country where they have a legal entity, giving staff control to support family, personal goals, and other priorities. The Your Future Org internship program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for a successful career at Atlassian; applications are open to Australian and New Zealand Citizens and Australian Permanent Residents, with a 12-week paid internship from November 2026 to February 2027. The Your Future Team describes a Software Engineer intern who uses a solid computer science foundation to write high-quality, low-bug software, works quickly and wisely, and contributes to a unified R&D effort focused on moving customers to the cloud while delivering value across Jira, Confluence, Trello, and Bitbucket. From day one, interns are valued members of the development team, trusted to make changes to code that impact products, and they gain deep technical knowledge in full lifecycle product development while reporting to Senior Engineers. They are encouraged to dream up and code new features that can be shipped straight into Atlassian’s products.

Appfire promotes a flexible, choose-your-work style with remote-first flexibility, work from anywhere options, and a focus on balancing personal life with professional growth. The company is hiring a Product Support Manager to lead and direct support for multiple enterprise products, working with Product Management and Engineering, and handling major customer escalations. Key responsibilities include end-to-end delivery, performance monitoring, process and knowledge-base improvements, ITSM adherence, and managing a 24x5 global support model with occasional weekend on-call coverage. Qualifications include proven experience leading software support teams (SaaS/enterprise), strong customer focus, ITSM knowledge, analytical skills, and excellent English communication; Atlassian ecosystem knowledge is a plus. Offered benefits include equity, Appfire University, CSR volunteer days, flexible and remote work, 25 days of vacation, a new office in GORA, and certifications such as ISO 27001/27017 and SOC 2, reflecting the company's growth, awards, and commitment to security and people.

Appfire promotes a flexible, remote-first culture where you choose where to work, balance your life with flexible time off, and pursue growth through internal mobility. We’re hiring a Product Support Manager to lead end-to-end delivery for multiple enterprise products, drive process improvements, handle major escalations, and partner with Product Management, Engineering, and regional support teams. The role includes people management, planning growth opportunities for the team, conducting monthly OKR reviews, recruiting and training new staff, and ensuring a safe, compliant work environment. Qualifications include proven leadership of technical SaaS or software support teams, a strong customer focus, experience with enterprise applications and ITSM, solid analytical skills, excellent English, and a plus for Atlassian ecosystem knowledge. Benefits include equity, a home-office stipend, MyBenefit platform allowances, a lunch card, learning resources, 26 days of paid leave plus Wellness Days, private healthcare and life insurance, volunteering days, and an indefinite contract; Appfire is a 850+ employee, remote-first company with ISO 27001/27017 and SOC 2 certifications, CSR via Pledge 1%, and a broad partner ecosystem.

Appfire is a remote-first, people-first company that lets you choose where you work and how you balance life and career, offering flexible time off, access to two decades of remote-work wisdom, and internal mobility to grow on your terms. The Director of Product Management will maximize business and customer impact for one or more applications, lead and develop product managers, align initiatives across engineering, operations, and support, and stay hands-on when needed with daily schedule flexibility across time zones. Key responsibilities include developing system-wide product strategies, defining vision and roadmaps, portfolio management, cross-functional collaboration, leadership and mentorship, data-driven decision making, and an understanding of SaaS benchmarks. Requirements include substantial hands-on product management experience in a leadership capacity, strong systems-thinking skills, strategic vision, technical acumen, excellent communication, and the ability to manage multiple products in scalable environments, with adaptability to remote/hybrid work. Appfire offers equity, a 50€ per month work-from-home allowance (for 11 months), access to Appfire University, 25 days of paid leave, reduced summer hours, private healthcare, an annual sport allowance, volunteering days, and a globally recognized, ISO/SOC-certified company with a strong CSR and partner network.

Appfire is a remote-first company that lets you choose where and how you work, balance your life without compromise, and grow through learning opportunities and internal mobility. The Director of Product Management will maximize business and customer impact of one or more applications, lead Product Managers, and drive long-term, systems-focused strategy while collaborating with cross-functional teams across time zones. Everyday tasks include systems thinking, defining product vision and roadmaps, portfolio management, cross-functional collaboration, leadership and mentorship, hands-on problem solving, and data-driven decisions with SaaS benchmarks. Required skills include proven hands-on product management with leadership, experience applying systems thinking, strategic vision, leadership of cross-functional teams, technical acumen, problem solving, and strong communication; experience managing multiple products is a plus. Benefits and extras include 25 paid days off, private healthcare, Sofia transport card, Multisport card, Appfire University, CSR through Pledge 1%, ISO 27001/27017 and SOC 2 certifications, and recognition in various awards, with Appfire as an equal opportunity employer.

Appfire is a remote-first company that believes great work happens when you choose how you work, supports work-life balance, and offers learning resources and internal mobility to help you grow. The company is seeking a strategic, execution-focused Technical Program Manager (TPM) to drive and scale joint initiatives with Atlassian, aligning roadmaps and accelerating platform adoption. The TPM will lead end-to-end programs such as platform migrations, cloud readiness, product integrations, marketplace programs, and co-innovation, serving as the primary coordinator across Appfire and Atlassian teams and monitoring roadmap shifts. Required are 5+ years in TPM/PM/engineering program management, strong technical fluency, excellent communication and collaboration skills, and preferred experience with the Atlassian ecosystem. Appfire offers equity, a remote-work stipend, access to Appfire University, 25 days of PTO, reduced summer hours, private healthcare, sport allowance, volunteering days, plus CSR initiatives and certifications like ISO 27001, ISO 27017, SOC 2 Type I/II, and a track record of awards.

Appfire is a remote-first, people-first company that lets you choose where you work—home, an office, or while traveling—while supporting flexible time off and personal well-being. It invests in growth on your terms, offering online learning, leadership programs, internal hackathons, and an internal mobility program to advance your career. Appfire is seeking a strategic and execution-focused Technical Program Manager to drive end-to-end joint initiatives with Atlassian, aligning roadmaps and accelerating platform adoption. The TPM will coordinate across product, engineering, partnerships, and GTM teams, manage risks and dependencies, and ensure architectural alignment with Atlassian standards while staying ahead of roadmap changes. With 850+ employees across 28 countries, Appfire emphasizes CSR through Pledge 1%, maintains a broad partner network, holds ISO 27001/27017 and SOC 2 certifications, and offers equal opportunity employment plus benefits like equity, remote-work allowance, sick leave, vacation, and training.

Appfire champions a flexible, remote-first work culture where employees choose how and where they work, with a focus on work-life balance and internal growth opportunities. It is hiring a Product Manager to lead the integration of the 7pace Timetracker app with Appfire apps and other ecosystems, translating customer needs into time-tracking solutions and shaping a winning product strategy. The role requires a Bachelor’s in CS/IT/SE or related field, 3+ years of technical product management, 2+ years of SaaS experience, 3+ years of product analytics, and knowledge of cloud, APIs, prototyping, plus strong communication and collaboration skills. Benefits include company equity, a home office allowance, MyBenefit platform perks, a lunch card, access to learning resources, 26 paid vacation days plus Wellness Days, private healthcare, life insurance, CSR volunteering, and an indefinite contract from day one. Appfire is a global, people-first company with 850+ employees in 28 countries, a strong CSR program via Pledge 1%, over 20,000 customers including Fortune 500 firms, ISO 27001/27017 and SOC 2 certifications, and a robust partner ecosystem.

Appfire is a remote-first company that champions choosing how to work, offering flexibility, support, and resources to balance productivity with personal life. It emphasizes growth on employees' terms, with access to learning platforms, training, leadership programs, hackathons, and internal mobility to pursue new challenges. Appfire seeks a strategic Technical Program Manager to drive cross-company initiatives with Atlassian, aligning roadmaps, migrating to the cloud, and coordinating across product, engineering, partnerships, and go-to-market teams. The candidate should have 5+ years in TPM/PM/Engineering Program Management, strong technical fluency, and collaboration skills, with Atlassian ecosystem experience preferred; responsibilities include end-to-end execution, risk mitigation, and architectural alignment with Atlassian standards. The company offers equity, learning benefits, health insurance, CSR volunteering, remote/flexible work, substantial vacation, a modern office, ISO and SOC certifications, a robust partner network, and a commitment to equal opportunity across 28 countries.

Appfire emphasizes a remote-first, flexible work culture where employees choose where they work, balance their personal lives with flexible time off, and grow through learning platforms and internal mobility. They are hiring a Senior Product Manager to lead the Configuration Manager for Jira Cloud expansion, translating customer and market needs into a cloud migration and configuration management solution with a clear strategy and roadmap. The role involves owning the CMJ Cloud roadmap for two Scrum teams, providing technical product vision, defining requirements and milestones, and partnering with engineering, marketing, and support to ensure successful delivery and measurable KPIs. Requirements include a degree or equivalent, 3+ years of technical product management, 2+ years of SaaS, 3+ years of analytics tools, and familiarity with cloud tech, data residency, API limits, and prototyping; Atlassian ecosystem experience is a plus. The company offers equity, learning resources, health benefits, CSR involvement, remote work flexibility, 25 days of vacation, a new GORA office, ISO27001/SOC2 certifications, and a commitment to equal opportunity within a global, diverse team.

Appfire is a remote-first company that emphasizes flexible work arrangements, growth, and internal mobility, offering resources from hardware to learning platforms. The company is hiring a Senior Product Manager to lead Configuration Manager for Jira (CMJ) Cloud, translating customer and market needs into a cloud migration and configuration-management solution while shaping strategy, roadmaps, and go-to-market plans. You will own the CMJ Cloud roadmap for two Scrum teams, provide technical product vision, conduct market and customer interviews, define requirements and milestones, and establish KPIs with progress reporting and remediation as needed. Requirements include a bachelor’s degree or equivalent experience in a relevant field, 3+ years of technical product management, 2+ years SaaS, 3+ years of product analytics tools, understanding of cloud, data residency, API limitations, and prototyping, plus strong communication and collaboration skills; Atlassian ecosystem experience is preferred. Benefits include equity, a 50€ monthly work-from-home allowance, Appfire University, 25 days of PTO, reduced summer hours, private healthcare, a sport allowance, volunteering days, ISO/SOC2 certifications, and a strong CSR/partner ecosystem, with 850+ employees across 28 countries and recognition from multiple industry programs.

Appfire is a remote-first company that emphasizes choosing how and where you work, balancing work with life, and growing professionally through online learning, internal mobility, and global collaboration. It is a leading global provider of enterprise apps that connect platforms like Atlassian, Microsoft, monday.com, and Salesforce, with 850+ employees across 28 countries and a strong channel-partner program. The Corporate Counsel role focuses on negotiating and structuring commercial transactions—customer, SaaS, vendor, reseller, and partnership agreements—while addressing privacy, data protection, and cross-border considerations, reporting to the Deputy General Counsel and collaborating with Sales, Finance, Product, and Procurement. Requirements include a JD, active U.S. bar membership, 3+ years of tech-law experience, and strong skills in negotiating complex contracts, with experience with major tech players considered a plus and the ability to thrive in a fast-paced environment. The role offers base compensation with equity, 401(k) matching, comprehensive benefits, learning resources, flexible PTO, CSR opportunities, and a strong commitment to equality and security certifications (ISO, SOC 2) along with recognition.

Appfire is a remote-first company that values flexible work, life balance, and ongoing growth, offering a global, learning-oriented culture with internal mobility. The role is a fully remote Senior Technical Project Manager, reporting to a Senior Manager in Spain, with responsibilities spanning AMER, EMEA, and APAC and requiring flexible hours for global collaboration. You will lead enterprise technical initiatives (e.g., Salesforce, Workday, Atlassian, NetSuite), drive programs like OKR implementations and system redesigns, manage cross-system integrations, and partner with engineers, architects, and security to translate business goals into delivery plans while enforcing PMO standards and exploring AI-powered improvements. Requirements include 5+ years leading complex enterprise initiatives, technical fluency, experience applying AI/automation in PM, strong stakeholder management across global teams, risk mitigation, and the ability to simplify complexity and influence without formal authority. Offered benefits include equity, Appfire University, CSR paid days, 25 days of vacation, remote work flexibility, plus ISO 27001/27017 and SOC 2 certifications, a large partner network, and recognition as a growing, award-winning employer; Appfire is an equal opportunity employer.

Appfire emphasizes a people-first, remote-first culture where employees choose where and how they work, balance life with flexible time off, and grow through learning and internal mobility. The role is a fully remote Senior Technical Project Manager operating across AMER, EMEA, and APAC, leading enterprise IT/engineering initiatives and ensuring structured execution with strong stakeholder alignment. You will drive initiatives such as OKRs, M&A integrations, Salesforce/NetSuite/data migrations, and cross-system rollouts, partnering with engineers, architects, and security to translate business goals into delivery plans while actively managing risks. Required skills include 5+ years leading complex, multi-function programs, technical fluency to engage with technical teams, experience applying AI/automation in PM, and the ability to navigate multi-timezone remote environments and influence without formal authority. Appfire is 850+ employees across 28 countries, with CSR programs, Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), and a commitment to equal opportunity.

Appfire champions a choose-your-work model—remote-first with options to work from home, in offices, or while traveling—along with flexible time off, learning resources, and an internal mobility program to support growth. The Global Payroll Lead will oversee payroll for about 230 employees across the US, Canada, UK, France, and Germany, coordinating with ADP and international providers, maintaining the Workday-ADP integration, ensuring accuracy and compliance, and driving scalable processes including acquisitions and stock-based compensation. Requirements include at least 7 years of payroll experience (5+ years with ADP), global and multi-state US payroll knowledge, stock-based compensation experience, implementation and integration experience, audit support, and strong remote communication skills; Workday HRIS experience and public-tech background are preferred. Benefits include company equity for all employees, 401(k) matching, Appfire University learning, flexible PTO with 10 paid holidays, 100% health insurance with 50/50 dental/vision, 24 hours of CSR volunteering time, and various spending accounts and stipends. Appfire is a 850+ employee, 28-country remote-first company with ISO 27001/27017 and SOC 2 Type I/II certifications, a large partner program with 800+ channel partners, and a track record of serving Fortune 500 to NASA and Tesla, among others.

Appfire champions a choose-your-work culture with a remote-first approach, flexible work locations, and a focus on work-life balance, professional growth, and internal mobility within a global collaboration context. The IT Operations team seeks a senior automation engineer to own automation, system integrations, and data synchronization across SaaS and corporate platforms, leveraging AI and MCP services, CI/CD, and serverless infrastructure. Responsibilities include integrating new SaaS tools with SSO/IDP, automating user lifecycle management, implementing SCIM-based workflows, building automation scripts and microservices, managing data pipelines and ETL processes, and maintaining documentation and runbooks. The ideal candidate has 5–7+ years in IT/DevOps, strong scripting skills, experience with cloud platforms and IAM concepts, REST APIs, CI/CD tooling, and a track record of cross-functional collaboration and problem-solving, with familiarity in tools like Google Workspace, Slack, Microsoft 365, Atlassian, and more. Appfire highlights its 850+ remote employees across 28 countries, CSR initiatives including Pledge 1%, security certifications (ISO 27001/27017, SOC 2), a robust partner network, and recognition for growth and culture as an equal opportunity employer.

Appfire is a remote-first company that lets you choose where and when you work, offers flexible time off, and supports growth through online learning, leadership programs, and internal mobility within a global team. They’re hiring a Senior Software Engineer for the Flow data platform to design, build, and maintain secure, scalable backend systems that ingest and transform large volumes of customer data from third-party SaaS tools into engineering insights, and the role is fully remote with end-to-end ownership and cross-team collaboration. Responsibilities include developing production-grade HTTP APIs, guiding architecture and technical direction, reviewing code, and ensuring quality, reliability, performance, and security in a QA-less environment while supporting both greenfield work and ongoing improvements. Requirements include 5+ years of backend or full-stack SaaS experience, strong SQL and Python, experience with production HTTP APIs and cloud/containerized services, familiarity with Git and code reviews, and Agile; nice-to-have skills include Django, React/TypeScript, Java, Postgres, Redis, AWS, Kubernetes, Docker, and serverless patterns, along with an interest in developer tools and enterprise SaaS. Appfire’s broader story includes 850+ employees across 28 countries, CSR through Pledge 1%, ISO 27001/27017 and SOC 2 certifications, a large partner network of 800+ channel partners, and a track record of working with Fortune 500 customers and major tech and government organizations.

Appfire is a remote-first software company that emphasizes choosing how and where you work, supports work-life balance, and offers growth opportunities through online learning, leadership programs, and internal mobility. The Senior Backend Java Developer role (remote from Bulgaria) involves designing and improving a cloud-based SaaS platform, delivering high-quality code, collaborating with product and frontend teams, and tackling performance and production issues. The technical scope includes Java, Spring, Hibernate, and SQL across architectures like hexagonal, microservices, and event-driven designs, with domain-driven design, thorough testing, and a cloud deployment focus on AWS or GCP, supported by a strong CI pipeline and tools such as Kafka and Redis. Candidates should bring solid coding, testing, and production-ready mindset, plus strong remote communication and coaching skills, with benefits like 25 paid days off, private healthcare, a Sofia transport card, Multisport, and Appfire University. Appfire, with 850+ employees across 28 countries, is CSR-focused, ISO/SOC certified, award-winning, and an equal opportunity employer (Req ID: 780).

Appfire is a remote-first, people-centric company that lets you choose where you work, supports flexible time off, and offers growth and learning opportunities through programs and internal mobility. The Senior Software Engineer role on the Flow data platform involves designing and maintaining secure, scalable backend systems that ingest large volumes of engineering data and turn it into actionable insights, with end-to-end ownership and production-grade APIs, in a fully remote environment. Required skills include 5+ years in SaaS backend or full-stack, strong SQL and Python, experience building production HTTP APIs, and cloud/container experience; preferred extras include Django, React/TypeScript, Java, Postgres/Redis, AWS, Kubernetes, and Git workflows. Benefits include 25 paid days off, private healthcare, transport and multisport cards, development opportunities via Appfire University, and a global team serving thousands of customers including Fortune 500 firms. Appfire emphasizes security/compliance (ISO 27001/27017, SOC 2), a strong channel partner program, CSR via Pledge 1%, and equal opportunity employment, fostering a supportive, diverse culture.

Appfire is a remote-first company that lets you choose where and how you work, supports work–life balance with flexible time off, and offers growth through online learning, internal mobility, and global collaboration. The company is hiring an Engineering Manager to lead engineers in Acceleration or Core streams for products like BigPicture Enterprise, 7pace Timetracker, Advanced Tables for Confluence, and JMWE, responsible for setting roadmaps and delivering business and technical impact. Requirements include 7+ years of software development experience with at least 3 years in management, strong cloud architecture knowledge (GCP/AWS/Azure), experience with high availability and observability, and excellent cross-functional leadership and communication. Benefits include equity, access to Appfire University, CSR days, remote work, flexible schedule, 25 days of vacation, transport and food vouchers, and a modern office at GORA. About Appfire: 850+ employees in 28 countries, over 20,000 customers including 55% of the Fortune 500; ISO 27001/27017 and SOC 2 certifications, a robust partner network, and a commitment to equal opportunity and CSR.

Appfire describes a remote-first, people-first culture where employees can choose where to work, balance life, and grow through learning resources and internal mobility. The role is Senior Software Engineer for Jira Cloud apps built on Atlassian Forge, with the option to work remotely from Spain, focusing on designing and building features in React + TypeScript and owning product areas end-to-end. Requirements include 5+ years of frontend or full-stack experience, strong TS/React skills, cloud/serverless experience, REST APIs and performance optimization, CSS/SCSS, and modern tooling, plus Agile/scrum and independence; nice-to-haves include Atlassian Forge/Connect, testing frameworks, AWS experience, and interest in developer tools. Benefits include equity, a 50€ monthly work-from-home allowance for 11 months, access to Appfire University, 25 paid leave days, reduced summer hours, private healthcare, annual sports allowance, and 3 CSR volunteering days. Appfire has 850+ employees across 28 countries, a CSR program via Pledge 1%, ISO 27001/27017 and SOC 2 certifications, strong market recognition, and a commitment to equal opportunity and security/privacy.

Appfire is a remote-first, people-first company that lets you choose where and how you work, supports flexible time off, and offers growth on your terms through learning platforms and internal mobility. They’re hiring a Senior Software Engineer to design, build, and maintain Jira Cloud apps on Atlassian Forge, with the option to work remotely from Bulgaria, responsible for end-to-end feature development in React/TypeScript and collaboration with product managers and designers. Requirements include 5+ years of frontend or full-stack experience, strong TypeScript/React and modern JavaScript skills, cloud/serverless experience, REST APIs, CSS/SCSS, build tooling, Git, and Agile, with nice-to-haves like Forge/Connect, Atlassian APIs, automated testing, and AWS. Benefits include company equity, Appfire University, CSR days, remote work flexibility, 25 days of vacation, transport/food vouchers, a new LEED-certified office, and security certifications (ISO 27001/27017 and SOC 2). With 850+ employees across 28 countries, Appfire has earned multiple awards, emphasizes equal opportunity employment, and invites you to join a globally distributed team of “fireflies” focused on delivering impactful software.

Appfire is a remote-first company that emphasizes choosing how you work, balancing life with flexible arrangements, and growing through online learning, leadership programs, and internal mobility. The Engineering Manager will lead engineers in Acceleration or Core streams, own technical roadmaps for products like BigPicture Enterprise, 7pace Timetracker for Jira, Advanced Tables for Confluence, and JMWE, and connect engineering work to business outcomes through cross-functional collaboration. Responsibilities include articulating a long-term technical vision, guiding system scalability and observability, improving delivery and incident response, and developing team members, requiring 7+ years in software development with at least 3+ in a leadership role and strong cloud/HA expertise. Benefits include equity, home office and wellness stipends, access to learning platforms and language courses, 26 days of PTO plus Wellness Days, private healthcare, life insurance, volunteering, and an indefinite contract from day one. Appfire has 850+ employees in 28 countries, a CSR-driven culture with Pledge 1%, ISO 27001/27017 and SOC 2 certifications, a strong partner network, and a track record of awards, operating as an equal opportunity employer.

Appfire promotes a flexible, remote-first culture where employees can work from home, in offices, or while traveling, with a focus on work-life balance and growth opportunities. The role of Customer-Obsessed Manager of Customer Success leads an enterprise-focused team, builds scalable CS processes, coaches CSMs, and drives value, fast onboarding, retention, and expansion while maintaining efficiency. Responsibilities include building an EMEA team, collaborating cross-functionally with Channel, Product, and Marketing, and managing data-driven OKRs and health metrics while forecasting and hiring as the team scales. The position requires extensive channel/partner experience (Atlassian ecosystem is a plus), proven experience building a CS organization in a high-growth SaaS environment, process and playbook development, mentoring, and strong remote communication skills. Appfire highlights its global footprint (850+ employees in 28 countries), CSR through Pledge 1%, security certifications (ISO 27001/27017, SOC 2), a strong channel program, and being an equal opportunity employer, with comprehensive benefits and perks including equity, PTO, learning platforms, health coverage, and more (Req ID: 792).

Appfire champions flexible, remote-first work and provides resources—from hardware and software to decades of collective wisdom—to support productivity anywhere, including home, offices, or while traveling. They emphasize choosing growth on your terms, offering online learning, facilitated training, leadership programs, internal hackathons, and a global, collaborative environment with internal mobility. The role is a hands-on, senior Manager of Customer Success who will build and scale an EMEA CS team, coach CSMs for strategic enterprise accounts, develop scalable playbooks, and drive adoption, retention, and expansion in partnership with Channel teams. Ideal candidates bring extensive channel/partner ecosystem experience (Atlassian or similar a plus), proven CSM leadership in SaaS, process and playbook development, a data-driven mindset, cross-functional collaboration, mentoring skills, and familiarity with software migrations. Appfire offers an indefinite contract from day one, equity, and a broad benefits package (vacation, wellness and volunteer days, training, private healthcare, home-office stipend, lunch card, social fund), plus a remote-first culture backed by ISO/SOC2 certifications and a large, CSR-focused, award-winning global team with a wide channel partner network.

Appfire promotes a choose-your-work ethos—remote-first, flexible time off, and growth on your own terms, with a global team and internal mobility. They’re hiring a Customer-Obsessed Manager of Customer Success to lead a high-performing CSM team for strategic enterprise accounts, building scalable processes, coaching, and driving value with partners. The role involves building an EMEA team with US leadership, managing CSMs and channel partners, driving adoption, retention, and expansion, handling escalations, and using data-driven metrics to guide actions. Ideal candidates have extensive channel/partner experience (Atlassian ecosystem a plus), a track record of scaling CS organizations, process and playbook development, mentoring, cross-functional collaboration, and strong remote communication. Appfire’s offerings include equity, PTO, health insurance, a home-office stipend, sport allowance, volunteer days, remote-first with optional Bilbao office, plus ISO/SOC certifications, CSR, and awards recognizing growth and culture.