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GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software while integrating AI as a core productivity multiplier across its products and workflows. The Senior Backend Engineer on the Verify:Pipeline Execution team will shape and scale the core of GitLab CI, building features like pipeline schedules, merge trains, review apps, and browser testing while improving performance and reliability for millions of jobs. You’ll write high-quality Ruby on Rails code for CI pipelines, optimize database access and background processing, resolve complex production issues, mentor engineers, and help drive the long-term Verify roadmap. Required qualifications include extensive experience with high-traffic backend services (preferably CI or workflow systems), strong Ruby on Rails and PostgreSQL skills, proven performance and scalability improvements, secure and scalable architecture practices, and strong collaboration and documentation ability. The Verify:Pipeline Execution team is a globally distributed, remote group that collaborates across product, frontend, quality, and other Verify teams, and GitLab emphasizes equal opportunity and inclusive hiring with comprehensive benefits and location-based guidelines.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration. In the Senior Backend Engineer role within the AI Engineering: Agent Foundations group, you’ll build and evolve the core Python service powering the Duo Agent Platform, designing a scalable platform to host AI agents and orchestrate flows and interactions with large language models. You’ll lead the design of scalable Python web services (FastAPI/Starlette), implement gRPC-based communications, expand LLM integrations, build robust testing and observability, mentor engineers, influence product and architecture decisions, and participate in on-call rotations across a globally distributed environment. The role requires deep Python web service experience in multi-service environments, a track record of distributed backend systems with reliability and performance for high-volume APIs, hands-on AI/ML integration work with LLMs, and strong communication skills, with Go/Typescript/Ruby knowledge considered a plus. The Agent Foundations team is distributed across regions to build the backbone for AI features, and GitLab offers benefits like flexible PTO, equity, growth funds, parental leave, and home office support, along with a commitment to equal opportunity and accommodations.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute and co-create software and to treat AI as a core productivity multiplier within a high-performance culture. As a Senior Backend Engineer on the Auth Infrastructure team, you’ll build the authentication and authorization infrastructure powering millions of users across GitLab.com, self-managed, Dedicated, and air-gapped environments, steering toward zero-trust and a microservices-based future. You’ll design and implement core components like Envoy proxy configuration, token services, policy decision systems, and tackle infrastructure challenges such as bi-directional gRPC tunnels, mTLS, and service mesh architectures, while improving observability and distributed debugging. Requirements include strong Go and/or Rust backend experience, practical work with proxy/edge technologies (Envoy, Traefik, HAProxy, nginx), service mesh, mTLS, token systems, Kubernetes and cloud-native deployment patterns, and the ability to own projects end-to-end with clear communication. The Auth Infrastructure team sits within the Software Supply Chain Security group, collaborating asynchronously across time zones to support GitLab’s diverse deployment models, with remote roles worldwide and a commitment to inclusion, equal opportunity, and accommodation policies.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world, and a culture that treats AI as a core productivity multiplier. The Sales Analytics Manager role is an individual contributor responsible for turning complex sales and go-to-market data into clear insights, owning projects end-to-end and delivering recommendations that drive decisions, primarily using Tableau, SQL, Python, and working with Snowflake and dbt. You’ll partner with Sales, RevOps, Finance, Customer Success, and central data teams to build dashboards, perform deep pipeline and quota analyses, ensure data quality, and align analytics with go-to-market and customer success metrics. The Revenue Analytics team operates in a remote, asynchronous setup across time zones, focusing on strengthening analytics foundations and scalable reporting, with a US base salary range of $98,000–$210,000 and comprehensive benefits. GitLab emphasizes equal opportunity and inclusive hiring, offering growth, equity, and a range of benefits to support employees’ health, finances, and well-being.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to the software that powers the world and to leverage AI as a core productivity multiplier. The company fosters a high-performance, values-driven culture that embraces AI in daily workflows and supports remote, asynchronous collaboration where every voice is valued. The Regional Marketing Manager for AMER will provide operational and strategic support to drive sales pipeline growth by planning, executing, and measuring regional campaigns and events targeting enterprise IT leaders, IT operations practitioners, and developers, in collaboration with cross-functional teams. Responsibilities include campaign and event setup and reporting, budget processing, end-to-end event logistics, Marketo/Salesforce tasks, asset management, MDF coordination with partner marketing, and post-event analysis to inform future programs. Requirements include foundational marketing experience, strong coordination and communication skills, a data-driven mindset, budget management ability, comfort with remote work, and proficiency with marketing tools like Marketo and Salesforce; the role offers a US salary range of $75,600–$162,000 plus benefits and is an equal opportunity employer.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress. The role is a remote Strategic Account Leader for the Public Sector in the Northeast, focused on U.S. state and local governments and higher education to modernize software development and security using GitLab’s platform, serving as the primary contact for strategic prospects. Responsibilities include building and executing multi-year strategic account plans, navigating procurement processes, owning your book of business from pipeline through close and expansion, collaborating with pre-sales, post-sales, system integrators and resellers, and capturing customer feedback through GitLab’s channels. Qualifications include experience selling to state and local government and higher education in regulated environments, knowledge of the software development lifecycle (CI/CD, secure development, infrastructure modernization), understanding procurement vehicles and agency buying cycles, and strong consultative, cross-functional collaboration and communication skills aligned with GitLab’s values. The Public Sector team works with distributed colleagues and partners to deliver secure, compliant solutions, and GitLab emphasizes an inclusive, equal-opportunity culture with remote work, flexible benefits, and accommodations.

GitLab is an open-core company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable broad participation in software development. The culture emphasizes AI as a productivity multiplier and values collaboration, openness, and continuous knowledge exchange. The role is Strategic Account Leader for Public Sector (remote, Florida), focusing on state and local governments and higher education to modernize software development, security, and infrastructure using GitLab, and serving as the primary contact for strategic prospects. Responsibilities include building multi-year account plans, navigating procurement cycles, owning a book of business, coordinating with pre/post-sales and channel partners, and sharing customer feedback to influence product direction. Requirements include experience selling to US public sector institutions, knowledge of the software development lifecycle and procurement processes, a consultative sales approach, strong cross-functional collaboration, and alignment with GitLab’s values; compensation includes a base salary range of $103,700–$183,000 plus incentives, plus remote-work benefits, with equal opportunity and accommodations noted.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, aiming to democratize software development by enabling broad contribution and co-creation, with AI as a core productivity multiplier and a high-performance, values-driven culture. The role is Strategic Account Leader for the AMER Public Sector Enterprise Team, tasked with expanding GitLab's government footprint among Federal Civilian agencies, coordinating strategic account plans, managing complex procurement, and serving as the main GitLab face to large prospects, including collaboration with system integrators and resellers. Candidates should have 5+ years selling technology to U.S. Federal Civilian Agencies, deep understanding of procurement and compliance, a consultative approach, passion for open source, strong stakeholder management, and strong communication; travel for on-site agency meetings may be required. The position supports government digital transformation using GitLab's One DevSecOps platform, with over 40 million registered users and Fortune 100 trust, and the US base salary range $103,500–$188,000 USD plus incentive pay up to 100% of base. GitLab emphasizes equal opportunity, remote roles with location-based eligibility, comprehensive benefits, growth opportunities, and accommodations for disabilities, inviting applicants from diverse backgrounds and assuring recruitment privacy.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute and accelerate progress, embedding AI as a core productivity multiplier across products and teams. The role is Strategic Account Leader on the Public Sector Team, focusing on Department of Defense agencies to modernize software development and security using GitLab, serving as the primary contact for strategic prospects and owning multi-year account plans. Responsibilities include building strategic account plans with CIOs and technical leaders, navigating complex procurement cycles, coordinating with pre- and post-sales teams and channel partners, driving adoption and value realization, and representing customer feedback through GitLab’s issue tracker. Qualifications include experience selling to DoD, knowledge of the software development lifecycle (CI/CD, secure development, infrastructure modernization), strong stakeholder management, a consultative approach, and the ability to manage major accounts with minimal supervision. The team is distributed and collaborates with system integrators and resellers, and GitLab offers a US base salary range of $103,700–$183,000 plus benefits, remote work options, and a commitment to equal opportunity employment.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad collaboration and co-creation of software. The Principal Application Security Engineer in the ASR group will drive complex security engineering solutions, perform vulnerability research, and lead secure development practices and incident response. Candidates should have 8+ years in application security or vulnerability research, expert knowledge of programming and security concepts (with Ruby, Go, or TypeScript preferred) and experience with OWASP, STRIDE, CVSS, SAST/DAST, threat modeling, and API/CI/CD security. GitLab emphasizes flexible experience, inclusive communication, remote work, and equal opportunity, encouraging applicants who may not meet every qualification and offering accommodations as needed. The company provides benefits such as flexible PTO, equity, parental leave, and home office support, along with global hiring guidelines and a recruitment/privacy policy.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, aiming to enable everyone to contribute to and co-create the software that powers our world, with AI woven into workflows and a culture that values innovation and collaboration. The Principal Product Marketing Manager, Security will lead the positioning, narrative, and go-to-market strategy for GitLab’s security solution set across Application Security, Software Supply Chain Security, Security Risk Management, and Compliance, partnering with Product Management, Engineering, Sales, Customer Success, and Marketing to translate customer needs into clear messaging, revenue plays, and launch priorities. In the first year, you’ll refine the security value proposition and segmentation, turn customer and analyst insights into repeatable sales motions, develop end-to-end GTM plays and persona-based messaging for security, compliance, and engineering leaders, and create high-impact sales enablement materials and opportunities for external thought leadership. Required qualifications include extensive B2B SaaS product marketing experience with security/DevSecOps products, deep understanding of security and DevSecOps personas, and the ability to synthesize qualitative feedback, product usage data, and market research into actionable messaging and revenue plays; you’ll also mentor other PMMs in a cross-functional, all-remote Security Product Marketing team. The role offers a US base salary range of $123,000–$264,000 plus incentive pay up to 100% of base, along with benefits such as flexible PTO, equity, parental leave, home-office support, and GitLab’s commitment to equal opportunity employment and global hiring.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The role is Principal Engineer on the Infrastructure Security Team within the Product Security Department, focusing on building secure, resilient public cloud infrastructure and shaping foundations for future SaaS platforms like GitLab Dedicated and Cells. Responsibilities include defining multi-year cloud infrastructure security strategy, scoping initiatives, architecting security automation and tooling (secrets management, certificate automation, security agents), conducting security reviews and threat modeling, driving standard adoption, and mentoring engineers. Requirements include expert-level knowledge of cloud security (AWS/GCP/Azure), Kubernetes, large distributed SaaS systems, the ability to set strategy and influence across teams, and familiarity with security certifications such as FedRAMP, ISO 27001, SOC 2, and PCI-DSS. GitLab offers flexible PTO, equity and an employee stock purchase plan, parental leave, home-office support, and a strong commitment to equal opportunity, privacy, and accommodating candidates from diverse backgrounds.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, designed to enable everyone to contribute to software development and accelerate progress through AI and a culture that values every voice. The Principal Field Security Engineer role focuses on solving enterprise security challenges at the intersection of technical architecture and business requirements, providing expert guidance, security content, and helping customers understand how GitLab’s controls meet compliance and risk needs. Responsibilities include serving as the primary security contact for enterprise customers, leading meetings, developing templates and training, facilitating assurance activities, reviewing contracts, negotiating security terms with cross-functional partners, and driving improvements in field security processes. Requirements include 10+ years in information security (with at least 5 in customer-facing roles), deep expertise in frameworks such as SOC 2, ISO 27001, FedRAMP, GDPR, and NIST, proven contract negotiation experience, strong writing and speaking skills, and experience creating security content and working across Sales, Legal, Product, and Engineering. The offering includes a United States base salary range of $200,000–$280,000 with incentive pay up to 100%, plus benefits, remote work, and an emphasis on equal opportunity and growth opportunities.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad contribution and co-creation of software and a culture that treats AI as a core productivity multiplier. The Principal Database Engineer role leads the architecture and evolution of GitLab.com’s PostgreSQL backbone, addressing uncontrolled data growth, upgrades, always-on reliability, and scaling challenges across SaaS and self-managed deployments. Responsibilities include designing scalable PostgreSQL infrastructure, building proactive health and reliability frameworks, guiding schema design and migrations, owning observability and incident response, and collaborating with product and infrastructure teams while contributing to code. Required qualifications include extensive PostgreSQL production experience at scale, deep knowledge of PostgreSQL internals, experience with distributed database platforms, hands-on full-stack coding, and familiarity with IaC, GitOps, and SRE principles. The role is part of Data Engineering and Monetization, remote worldwide, with a US salary range of $157,900–$338,400, plus benefits and equity; GitLab emphasizes equal opportunity and inclusive hiring and invites applicants from diverse backgrounds.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by 100,000+ organizations, with a mission to enable broad contribution and accelerate progress by embedding AI across the software development lifecycle. The role sits in the Pricing team within Product and will shape pricing, packaging, and monetization for the AI-powered platform (including GitLab Duo), partnering with Product, Sales, Finance, and Go-to-Market to turn data into actionable recommendations. You’ll analyze pricing and monetization using SQL and Python or R, build Tableau dashboards, develop predictive and scenario models, evaluate usage-based pricing and discounts, and conduct pricing research to inform packaging and price points. Requirements include advanced SQL, proficiency in Python or R, strong BI/dashboard skills, experience in SaaS pricing and discount strategy, and the ability to present to senior stakeholders; the base US salary range is $84,000–$180,000 with incentives up to 100% for Sales roles. GitLab emphasizes remote, globally distributed teams, equal opportunity, and offers benefits such as flexible PTO, equity, parental leave, home office support, and employee resource groups, encouraging applicants who may not meet every qualification to apply.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through collaboration and AI-driven productivity. The Practice Engineer role on the CX Engineering team will build and improve platforms, tools, and automation to help Customer Success and Professional Services deliver outcomes at scale, focusing on AI Modernization, Security Modernization, and DevOps Modernization journeys, including dashboards and adoption assessments. You’ll design and develop custom web applications using Vue.js/React/TypeScript/Python, create integrations with GitLab API, Salesforce, Gainsight, and Kantata, automate service delivery, and produce delivery kits and documentation to support CX teams. Qualifications include proficiency in at least one modern language, frontend frameworks, REST/GraphQL, Git/GitLab CI/CD, databases, cloud platforms, Docker, and knowledge of DevSecOps, plus strong remote collaboration skills. The role is remote-first and net-new, with a US salary range of $85,800–$160,000, plus comprehensive benefits, equity, and an inclusive, equal-opportunity hiring approach across countries.

GitLab is an open-core software company developing the AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. Its platform unites teams, breaks down barriers, and delivers AI benefits across the entire software development lifecycle, with products like Duo Enterprise and Duo Agent Platform, while AI is embedded as a core productivity multiplier in daily workflows. The culture emphasizes high performance, continuous knowledge exchange, and valuing every voice, enabling careers to accelerate, innovation to flourish, and collaboration with industry leaders. The New Business Account Executive role focuses on acquiring new logos and expanding into untapped markets, owning the full sales cycle, maintaining a 3-4x pipeline with 40-50% of time on prospecting, and partnering with Solutions Architecture, Customer Success, and marketing to drive executive-level value; it requires 3-5+ years of B2B SaaS sales, a top-tier track record, and the ability to build territories from scratch in a fast-moving environment. The New Business team operates like a startup within GitLab, emphasizing challenge, accountability, and growth, with remote work options, supportive benefits, and an inclusive hiring approach that welcomes candidates who may not meet every qualification.

GitLab is an open-core software company delivering the AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and to use AI as a core productivity multiplier in daily work. The New Business Account Executive will focus on net-new logo acquisition in a greenfield territory, build pipeline, engage C-level and senior technical buyers, and manage the full sales cycle with support from an SDR pod, Solutions Architecture, Marketing, and Customer Success, reporting to the Director of New Business Sales. Responsibilities include full-cycle sales from outreach to close, discovery to quantify business impact, navigating multi-stakeholder buying committees, developing strategic territory plans, coordinating technical evaluations, and applying MEDDPICC and Command of the Message while maintaining Salesforce records. Requirements include B2B SaaS experience with net-new logos and territory creation, familiarity with consumption-based models, strong discovery and consultative selling to executives, multitasking across opportunities, and proficiency with tools such as Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense. The role is part of a remote, globally distributed New Business team within GitLab, offering a base US salary range of $66,000–$117,000 plus incentive pay up to 100%, benefits, equity, and growth opportunities, and a commitment to equal opportunity and accommodation.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create software. The New Business Account Executive role focuses on net-new logo acquisition in a greenfield territory, building relationships with C-level and senior buyers and managing the full sales cycle from outreach to close through multi-channel prospecting. Responsibilities include discovery, navigating multi-stakeholder buying groups, coordinating with Solutions Architecture and Customer Success for evaluations, applying MEDDPICC and Command of the Message to qualify and forecast pipeline, and maintaining Salesforce records. Requirements cover B2B SaaS experience in net-new logo acquisition, success building territories from scratch, comfort with consumption-based models, strong consultative selling to executives, and proficiency with modern sales tools (e.g., Salesforce, Outreach, LinkedIn Sales Navigator, Gong). The New Business team operates like a startup within GitLab, supported by an SDR pod and other functions, with remote roles, flexible benefits, and a strong emphasis on inclusion and equal opportunity.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute and co-create software that powers the world. The New Business Account Executive role focuses on net-new logo acquisition in a greenfield territory, owning the full sales cycle from outreach to close and building pipeline through proactive prospecting. Responsibilities include discovery to quantify business impact, navigating multi-stakeholder C-level and IT buying committees, designing strategic territory plans, and partnering with Solutions Architecture and Customer Success to run technical evaluations and smooth handoffs, using MEDDPICC and Command of the Message with Salesforce-based forecasting. Requirements include B2B SaaS experience in new-logo acquisition, success building territories from scratch, familiarity with consumption-based models, strong discovery and consultative selling skills, and proficiency with modern sales tools (Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, 6sense). The team operates like a startup within GitLab, focusing on high-velocity outbound in untapped markets, with remote, globally distributed roles and inclusive policies, offering benefits such as flexible PTO, equity, growth funds, parental leave, home-office support, and accommodation processes.

GitLab is an open-core company that develops the most comprehensive AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world, accelerating human progress through AI-enabled collaboration. The role is New Business Account Executive in India, focused on acquiring new logos and building a greenfield territory, guiding prospects through initial evaluations and establishing GitLab as a trusted partner from first touch to close. Responsibilities include owning the full new-logo cycle, maintaining 3-4x pipeline coverage with 40-50% time on prospecting, running 3-5 high-quality discovery meetings per day with senior stakeholders, navigating multi-stakeholder sales processes, and coordinating with Solutions Architecture and Customer Success for technical evaluations and post-sale transitions. Requirements include 3-5 years of B2B SaaS sales with new-logo experience in India or similar markets, a proven track record of closing logos, experience with consumption-based models, strong discovery and value-based selling, managing 15-20+ active deals, and proficiency with Salesforce and modern sales tools (Clari, Outreach, Gong, LinkedIn Navigator, 6sense). The team is an all-remote New Business group within GitLab that emphasizes startup velocity, collaboration, and growth, with benefits including flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity and accommodation.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to software and to multiply productivity through AI while fostering a collaborative culture. The New Business Account Executive role focuses on acquiring new logos, is a greenfield opportunity in the Eastern US timezone, and entails owning the full sales cycle from outreach to close while building your own pipeline. Responsibilities include building 3-4x pipeline through high-volume prospecting, running discovery with C-level executives, navigating multi-stakeholder buying groups, executing strategic territory plans, partnering with Solutions Architecture and Customer Success, mastering MEDDPICC, maintaining Salesforce hygiene, and exceeding quotas. Qualifications include strong B2B SaaS new-logo experience, a proven top performer with robust prospecting skills, experience with consumption-based models, effective discovery and qualification, managing 15-20+ active deals, and excellent communication and adaptability with proficiency in Salesforce and other sales tools. The team operates like a startup within GitLab, reporting to the Director of New Business Sales, offering weekly coaching and enablement, remote work with US salary range $66,300–$117,000 plus incentive pay up to 100%, and a strong commitment to diversity and equal opportunity.

GitLab is an open-core company offering the AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The New Business Account Executive will focus on acquiring net-new customers in a greenfield territory, managing the full sales cycle from first outreach to close and building pipeline through proactive prospecting, while collaborating with an SDR pod, Solutions Architecture, Marketing, and Customer Success. Responsibilities include running discovery to uncover business pain, navigating multi-stakeholder cycles with C-level and IT buyers, executing strategic territory plans, coordinating technical evaluations and proofs of concept, and applying MEDDPICC and Command of the Message for qualified pipelines and forecasting in Salesforce. Qualifications include B2B SaaS net-new logo experience, success in building territories from scratch, familiarity with consumption-based models, strong discovery and consultative selling skills, the ability to manage multiple opportunities, and proficiency with modern sales tools like Salesforce, Outreach, LinkedIn Sales Navigator, Gong, and 6sense. The New Business team operates like a startup within GitLab to drive growth in untapped markets, with remote global roles, comprehensive benefits, a commitment to diversity and equal opportunity, and location-based eligibility guidelines.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute and co-create software, and to harness AI as a core productivity multiplier within a high-performance, inclusive culture. The New Business Account Executive will focus on net-new logo acquisition in a greenfield territory, building relationships with C-level and senior technical buyers, managing the full sales cycle from outreach to close, and collaborating with an SDR pod, Solutions Architecture, Marketing, and Customer Success. Responsibilities include building pipeline through multi-channel prospecting, conducting discovery to quantify impact, navigating multi-stakeholder buying committees, executing strategic territory plans, coordinating technical evaluations and proofs of concept, and applying MEDDPICC and Command of the Message while maintaining Salesforce. Requirements include B2B SaaS net-new sales experience, proven ability to create territories from scratch and close new customers, familiarity with consumption-based models, strong executive-level selling, and proficiency with a modern sales tech stack such as Salesforce, Clari, Outreach, ZoomInfo, LinkedIn, Gong, and 6sense; openness to diverse backgrounds. The New Business team operates like a startup within GitLab, is remote-global, focuses on greenfield expansion and high-velocity deals, with a US base salary range of $66,000–$117,000 plus up to 100% incentive pay, and a range of benefits and equal opportunity employment policies; location eligibility and recruitment privacy policy apply.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world and accelerates progress through AI. The New Business Account Executive role is focused on acquiring new logos at high-growth companies, operating in a greenfield environment, and owning the full sales cycle from initial outreach to close while selling innovative changes to C-level stakeholders. You’ll generate 3-4x pipeline through high-volume prospecting, run discovery with executive-level buyers, navigate multi-stakeholder buying committees, develop strategic territory plans, partner with Solutions Architecture and Customer Success, master MEDDPICC, maintain Salesforce hygiene, and strive to exceed quotas. Requirements include strong B2B SaaS experience in new business with a proven track record of closing new logos, robust prospecting and pipeline generation, familiarity with consumption-based models, consultative selling, managing 15-20+ active deals, and proficiency with the modern sales stack (e.g., Salesforce, Clari, Outreach). The team operates like a startup within GitLab—remote, high-performing, and collaborative—backed by dedicated coaching, enablement, and a commitment to diversity and equal opportunity, with global hiring and location guidelines.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad contribution and accelerate software development. As Manager, Renewals - AMER, you’ll lead five Renewal Managers in the Americas to drive customer retention and revenue growth, shaping renewal forecasting, processes, and cross-functional collaboration. You’ll ensure 5% forecasting accuracy, build automated Salesforce workflows for efficient portfolio management, and guide your team to achieve 70%+ retention and strong on-time renewals, using tools like Salesforce, Gainsight, Gong, and Claude to derive insights. Required qualifications include proven leadership, renewal forecasting expertise, Salesforce and Gainsight experience, strong communication and negotiation skills, a customer-centric mindset, and solid GitLab product knowledge; the role supports a remote, globally distributed team with location-based guidelines. GitLab offers a base US salary range of $83,300–$147,000 with up to 100% incentive pay, plus benefits, equity, growth opportunities, and a strong commitment to equal opportunity and accessibility.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable everyone to contribute to and co-create the software that powers the world. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, inclusive culture where all voices are valued and innovation thrives across distributed teams. The Security Manager, Product Security Incident Response Team (PSIRT), will own the processes for analyzing, validating, and coordinating remediation of product vulnerabilities, and will manage coordinated vulnerability disclosure with external researchers and internal stakeholders. Key responsibilities include defining and executing vulnerability analysis and remediation strategies, ensuring rigorous validation before releases, leading security releases, and driving automation, documentation, and cross-functional alignment to scale PSIRT practices. Qualifications include experience leading vulnerability triage, remediation, and disclosure in software security, data-driven risk assessment, cross-functional leadership across product, engineering, and security, and coaching security engineers, with the role offering a US salary range of $140,000–$250,000 plus benefits and remote, globally eligible status.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, founded to enable everyone to contribute to software and accelerate progress through AI-enabled productivity and collaboration. The role of Manager, People Business Partners, Engineering, is a strategic partner to VP/Sr. Director engineering leaders, helping them navigate change, mature their organizations, and foster a healthy, high-performance culture with a focus on engineering-specific challenges like job architecture and executive transitions. You’ll lead and facilitate engineering people processes (calibrations, offsites), advise on organization design and change management, and partner with Talent Management and other People teams to ensure consistent, high-quality experiences and data-informed decisions. Candidates should have PBP or similar experience supporting engineering or technical organizations, with senior leaders and globally distributed teams, comfort with organizational change, strong communication and cross-functional collaboration, and a willingness to learn GitLab’s ways of working. The team operates globally with quarterly travel, requires overlap with US time zones, is remote-friendly, and GitLab emphasizes equal opportunity, inclusive policies, benefits, and accommodations.

GitLab is an open-core company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The Major Account Executive role based in Paris will own and grow some of GitLab’s most strategic customers, leading the full sales cycle and coordinating cross-functional teams to drive rollout, adoption, and long-term partnerships. You’ll develop account plans, use a consultative, solution-focused approach to uncover needs, articulate GitLab’s value, and deliver tailored proposals while deepening customer understanding of their business and industry. Ideal candidates have experience owning major enterprise accounts, a proven quota-attainment record, strong ability to engage senior and C-level stakeholders, and familiarity with Git and software development tools, with comfort working in a fully remote, multi-stakeholder environment. The team is all-remote and collaborative, with growth, well-being support, and a strong commitment to equality and diversity, including accommodations and location-based eligibility considerations, as detailed in GitLab’s policies.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform, used by over 100,000 organizations, with a mission to enable everyone to contribute to the software that powers the world. The Major Account Executive role in Switzerland will own and grow the most strategic customer relationships, guiding them through the full sales cycle with a consultative, solution-focused approach to adopt GitLab’s platform. You’ll coordinate cross-functional teams to deliver value, develop account plans tied to customers’ business strategies, and drive rollout, adoption, and expansion of GitLab products. Candidates should have experience owning major accounts in complex organizations, a track record of quota attainment, strong communication with senior stakeholders, familiarity with Git and software development tooling, and the ability to work remotely in a results-driven environment. You’ll join an all-remote, asynchronous sales team focused on multi-year relationships, with benefits and an equal-opportunity policy, plus support for accommodations.

GitLab is an open-core company with an AI-powered DevSecOps Platform used by 100,000+ organizations, aiming to enable everyone to contribute and co-create software while fostering a high-performance, values-driven culture that treats AI as a productivity multiplier. The role is a Site Reliability Engineer on the Dedicated team, focused on Environment Automation to power hundreds of isolated GitLab environments for customers, working across cloud providers with infrastructure as code and Kubernetes. You will design, deploy, and maintain infrastructure automation with Terraform, Ansible, and Kubernetes; debug production issues across clusters and services; build deployment and orchestration tools; and contribute to observability, incident response, and automation at scale. Requirements include SRE experience with production Kubernetes, IaC tooling (Terraform/Ansible), Git-based workflows, distributed/cloud environments, on-call experience or willingness, and a proactive automation mindset; programming skills in Go or Ruby are a nice-to-have but not required. GitLab offers remote global hiring, flexible PTO, equity, parental leave, and a commitment to diversity and inclusion, inviting applicants from varied backgrounds to apply.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, aiming to enable everyone to contribute to software and accelerate progress through AI-enabled productivity and a high-performance, inclusive culture. In this role, you’ll join the Database Operations team as an Intermediate Site Reliability Engineer, owning the PostgreSQL infrastructure that powers GitLab.com and driving automation, performance improvements, and scalability for hundreds of thousands of concurrent users. You’ll automate operations across environments, design scalable PostgreSQL components, build observability, respond to incidents, ship performance solutions with product and engineering, and create self-service tooling and documentation; projects may include Terraform/Ansible-based provisioning, replication and backup automation, capacity planning, and incident improvements. The role requires hands-on PostgreSQL experience in large production environments, proficiency with infrastructure automation tools (Ansible, Terraform, Chef or Puppet), strong SQL/PLpgSQL skills, experience in distributed SaaS at scale, plus the ability to mentor others, communicate clearly, and contribute backend experience in Ruby or Go or OLAP databases like ClickHouse. The team operates GitLab.com at scale in a fully distributed, asynchronous environment, prioritizing reliability, scalability, and security, and GitLab emphasizes equal opportunity, inclusive hiring, and broad benefits, inviting applicants from diverse backgrounds and offering accommodations as needed.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The Fullstack Engineer on the AI Engineering: Editor Extensions Multi-Platform team will bring GitLab Duo into developers’ workflows across JetBrains IDEs, the terminal, and future interfaces, primarily using TypeScript with Kotlin for JetBrains plugins. You’ll design and implement TypeScript/Node.js services for the Duo CLI, develop the JetBrains IDE plugin, enhance the GitLab Language Server, and build modern Vue 3 UI components as part of a multi-platform editor experience. Ideal candidates will have strong TypeScript across frontend and backend, experience with IDE extensions (e.g., JetBrains), Kotlin/Java interest, LSP familiarity, and Vue 3 skills, working in a fully remote, collaborative, asynchronous environment. GitLab promotes remote work, inclusive hiring, and equal opportunity with comprehensive benefits and policies for non-discrimination and accommodation, while noting location-based eligibility and recruitment privacy considerations.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software that powers the world. The company emphasizes AI as a core productivity multiplier and expects all employees to incorporate AI into daily workflows, while fostering a high-performance, inclusive culture that values every voice. The role is Intermediate Fullstack Engineer (Ruby/Vue.js) in Growth, focusing on shaping how users discover and adopt GitLab by designing experiments, onboarding flows, and personalization to improve activation, retention, and key growth metrics. Responsibilities include implementing Rails backend features, Vue.js frontend, running A/B tests, analyzing data with analysts, collaborating with PM/UX, maintaining the experimentation framework, and shipping scalable growth features across the platform. The Growth team operates remotely and asynchronously, offers benefits and inclusive hiring guidelines, and GitLab is an equal opportunity employer with a strong commitment to non-discrimination and accessibility.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The company emphasizes AI as a core productivity multiplier and fosters a remote, asynchronous, inclusive culture focused on learning, collaboration, and transparency. The role, Intermediate Fullstack Engineer, Fulfillment: Seat Management, aims to optimize customers’ GitLab investments through intuitive seat assignment, proactive cost management, and seamless user provisioning, linking subscriptions to enterprise identity systems (SCIM, SAML, LDAP) and surfacing entitlement data. You’ll develop backend and frontend features in Ruby on Rails and Vue.js (with Webpacker and SCSS), design and extend GraphQL schemas and REST APIs, and use monitoring tools like Sentry and Grafana while collaborating across Product, Fulfillment, and partner teams to scale seat management and ensure compliance. Requirements include professional Rails and modern JavaScript experience, REST and GraphQL integration, PostgreSQL, and the ability to work in a remote, asynchronous environment; GitLab is an equal opportunity employer with global hiring and an inclusive culture, encouraging applications from diverse backgrounds.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad contribution to software and accelerate human progress, reflecting a culture that treats AI as a core productivity multiplier. The Backend Engineer role on the Delivery Operate team focuses on delivering and supporting GitLab for self-managed customers by building and maintaining infrastructure, tooling, and automation across Omnibus, Helm Charts, GET, and the GitLab Operator to ensure easy installation, upgrades, and operation in diverse production environments. Responsibilities include maintaining Omnibus, developing Helm Charts, enhancing GET, supporting the Operator, improving installation and upgrade automation, building CI/CD pipelines, and collaborating with Security, SREs, Release Managers, and Development teams to keep deployments secure, scalable, and well-documented. Desired experience includes backend services in production, Kubernetes and Helm chart work, proficiency in Ruby and Go, Terraform, PostgreSQL, observability tools, and strong documentation and collaboration across distributed teams, with a willingness to learn new areas of the deployment stack. The team is distributed within GitLab Delivery, focused on secure, reliable deployment tooling for self-managed users, and GitLab offers remote worldwide roles along with benefits such as flexible PTO, equity, parental leave, home office support, and inclusive hiring practices.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The role is Intermediate Backend Engineer on the Plan: Project Management team, shaping thousands of teams’ planning, tracking, and delivery within GitLab’s Agile Planning offering in a high-scale Ruby on Rails and PostgreSQL environment. You’ll design, implement, and maintain Rails services and REST/GraphQL APIs, collaborate with product, UX, and frontend/backend engineers, and ship iterative backend changes with extensive automated tests while tackling performance and reliability challenges. Qualifications include professional Ruby on Rails backend experience, PostgreSQL design and optimization, REST/GraphQL API development, distributed systems awareness, and strong communication in a largely asynchronous, distributed team. GitLab emphasizes remote-first work, global hiring with location-based guidelines, robust benefits, and a commitment to equal opportunity and non-discrimination, inviting applicants to apply even if they don’t meet every qualification.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, leveraging AI as a core productivity multiplier and maintaining a high-performance, inclusive culture. The role is an Intermediate Backend Engineer in the Plan: Knowledge group, focused on turning GitLab into a collaborative knowledge solution alongside planning, coding, and deployment, primarily working with Ruby on Rails and GraphQL to support Wiki, Pages, Markdown, text editors, and GLQL. You’ll develop and maintain Rails backends, design and evolve GraphQL APIs, improve reliability and performance, write automated tests with RSpec, review code, collaborate with frontend/Product/UX/Security, contribute to technical documentation, and participate in incident response and post-incident improvements. Qualifications include proficiency in Ruby on Rails, ActiveRecord, Redis, and GraphQL, practical experience with PostgreSQL, automated testing with RSpec, and strong collaboration and communication skills in an iterative, cross-functional environment with a focus on performance and scalability. The Plan: Knowledge team consists of 5 engineers supported by a Product Manager, Engineering Manager, Product Designer, and Technical Writer, collaborating asynchronously across regions; GitLab offers benefits such as flexible PTO, equity, parental leave, home-office support, and a global, equal-opportunity, remote-work culture with location-based guidelines as applicable.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. The company emphasizes AI as a core productivity multiplier, a high-performance, values-driven culture, and a belief that every voice should be valued. The role is an Intermediate Backend Engineer on the Analytics Instrumentation team, building GitLab’s product analytics capabilities from the ground up and owning backend systems and APIs for scalable event collection and analytics workflows. You’ll design and develop analytics instrumentation in Ruby on Rails, optimize data models and REST/GraphQL APIs, collaborate across product, engineering, customer success, and data teams, implement privacy-focused data collection patterns, and, when needed, contribute to frontend components for intuitive experiences. The Analytics Instrumentation Group is a distributed team focused on privacy-friendly data collection and end-to-end instrumentation tooling, and GitLab supports remote work, diverse applicants, equal opportunity, and accommodations in its hiring policies.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress. The company emphasizes AI as a productivity multiplier and fosters a high-performance, inclusive culture where every voice is valued. The role is Intermediate Backend Engineer on the Security Platform Management team, building greenfield enterprise security solutions such as a new Security Manager role system and asset posture sharing. You will design and develop scalable Ruby on Rails backends with PostgreSQL, create REST and GraphQL APIs, and work cross-functionally with Infrastructure, Policies, and Security Insights to deliver end-to-end security features. Requirements include Rails production services, PostgreSQL schema optimization, REST/GraphQL API experience, GitLab CI/CD familiarity, and an interest in security; the team is distributed across the US, Israel, and India, with remote roles and a broad suite of benefits.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The role is Intermediate Backend Engineer on the Verify: CI Functions Platform within the Verify: Runner organization, focusing on re-architecting GitLab Runner for very large-scale CI/CD and building the CI Functions platform foundations. You'll design and develop secure, well-tested, high-performance Go services, work with Product and senior engineers to scope features, implement proofs-of-concept, contribute to architectural discussions, and take end-to-end ownership from design to deployment. You should have proficiency in Go backend development, design scalable distributed systems, experience with Docker and Kubernetes, performance profiling and optimization, and familiarity with cloud-native infrastructure and SaaS operations, plus strong cross-functional collaboration. GitLab offers remote roles, flexible benefits, growth opportunities, and a strong commitment to equal opportunity and anti-discrimination, with accommodations available during recruiting and location-based eligibility where applicable.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by more than 100,000 organizations, aiming to enable everyone to contribute to software and accelerate human progress. The role is Intermediate Backend Engineer on the Monitor: Platform Insights team, building a unified data event platform to query, visualize, and analyze data across the DevSecOps lifecycle, using high-scale Golang services and PostgreSQL/ClickHouse. You’ll develop backend components, design database interactions, integrate data from multiple GitLab stages, ship secure and well-tested features, and monitor health with Prometheus and Grafana. Candidates should have Golang backend experience, PostgreSQL proficiency, interest in ClickHouse, knowledge of distributed systems and observability, and familiarity with CI/CD and cloud/container environments, plus strong communication for a remote team. GitLab offers flexible benefits, equity plans, growth support, and an inclusive, equal-opportunity, globally remote workplace with location-based guidelines; they encourage applicants who may not meet every requirement to apply.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The company emphasizes AI as a core productivity multiplier and expects all team members to integrate AI into their daily workflows, supporting a high-performance, inclusive culture. The Intermediate Backend Engineer role on the Development Tooling team focuses on removing friction in building, testing, and shipping software by designing and maintaining internal tools, frameworks, and infrastructure abstractions, mainly using Go in large codebases. Responsibilities include improving local development tooling, building shared libraries and APIs for standardized service communication and health checks, optimizing performance across the SDLC, and documenting these tools for self-service adoption in collaboration with product, QA, and infrastructure teams. The Development Tooling team is all-remote within Developer Experience, operating with a written-first culture, while GitLab offers extensive benefits and an equal-opportunity policy and welcomes candidates worldwide with location considerations and privacy terms.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, driven by a mission to enable everyone to contribute to and co-create software. They champion AI as a core productivity multiplier across products and daily workflows, fostering a high-performance, inclusive culture where all voices are valued. The GTM FP&A role supports the Customer Success, Renewal, and Professional Services teams, reports to the Manager of FP&A, and partners with the CRO organization to own annual planning, the operating plan, long-term financial modeling, internal reporting, and analytical tools to make GitLab more predictable. Key responsibilities include building Google Sheets-based P&L models, leading quarterly reviews and forecast cycles, collaborating with Accounting on month-end close and variance commentary, and communicating performance insights to FP&A leadership and Sales. Required qualifications include FP&A or similar experience with forecasting and performance analysis, strong data analysis and Google Sheets modeling (no Excel for modeling), and familiarity with financial systems; GitLab emphasizes remote, global hiring, equal opportunity, and supportive benefits while welcoming applicants from diverse backgrounds.

GitLab is an open-core company with an AI-powered DevSecOps Platform used by over 100,000 organizations, founded to enable everyone to contribute to and co-create software that powers the world. The Engineering Manager, Software Supply Chain Security: Pipeline Security will lead a team to make GitLab CI pipelines more secure, focusing on implementing SLSA in CI/CD and integrating SBOM, software composition analysis, and vulnerability management. Responsibilities include guiding SLSA compliance, shaping the roadmap with Product, partnering with Security to meet security standards, educating teams on supply chain security best practices, and representing the team in cross-functional efforts and industry forums. The Pipeline Security team is globally distributed and currently prioritizes native secrets management, artifact provenance and verification, and achieving SLSA Level 3 compliance, with an emphasis on clear communication and thorough documentation. The posting notes a US salary range of $131,600–$282,000 plus benefits, remote-friendly policies, and a commitment to equal opportunity and inclusive hiring, encouraging applicants from diverse backgrounds even if they do not meet every listed requirement.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, guided by a mission to enable everyone to contribute to and co-create software and accelerate human progress. As the Engineering Manager for the Auth Infrastructure team, you’ll lead a distributed group building the core authentication and authorization infrastructure that powers GitLab across all deployment models, focusing on secure, low-latency identity services at global scale and supporting a zero-trust, microservices-based platform. Projects include designing and operating an Envoy-based proxy layer with mTLS and service mesh patterns, and delivering zero-downtime migrations and resilient token services for policy-based authorization at scale. You’ll set direction for the team, drive the design and implementation of authentication infrastructure (Envoy configs, token services, policy decision components), tackle complex issues like bi-directional gRPC tunnels and short-lived certificates, ensure coverage across GitLab.com, self-managed, Dedicated, and air-gapped environments, and mentor engineers. GitLab offers a US salary range of $131,600–$282,000 plus benefits, remote-friendly roles, equity and growth opportunities, and a strong commitment to equal opportunity and inclusion, with location eligibility and accommodation details provided during recruiting.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable universal contribution and co-creation and to accelerate progress by embedding AI into daily workflows. The Engineering Manager, GitLab Delivery role leads a globally distributed team tasked with making deployments, upgrades, and operations of GitLab reliable across self-managed environments, GitLab.com, and GitLab Dedicated, using technologies like Kubernetes Operators, Helm charts, and cloud-native architectures. Responsibilities include building a high-performing, async-enabled team, aligning deployment tooling with business goals through Product Management, owning reliability and upgrade velocity, improving observability and zero-downtime capabilities, and participating in incident management. Requirements cover experience leading deployment tooling or SRE teams at scale, strong technical background in Kubernetes Operators and Helm for stateful apps, knowledge of cloud-native architectures and PostgreSQL lifecycle with zero-downtime upgrades, the ability to operate in a remote, cross-functional environment, and a track record of fostering collaboration across Infrastructure, Support, and Customer Success. GitLab emphasizes a flexible, inclusive, remote-friendly workplace with benefits like flexible PTO, equity, growth funds, parental leave, and home office support, while upholding equal opportunity and non-discrimination policies and noting location-based eligibility and privacy considerations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable everyone to contribute to software and accelerate progress through collaboration and AI-driven productivity. The Fulfillment sub-department handles purchasing and licensing infrastructure, and the Engineering Manager role focuses on leading a globally distributed team, owning the self-service purchasing and licensing platform, and defining a platform vision to delight, perform, and reliably support buyers. Responsibilities include building and coaching the team, translating vision into quarterly objectives and a roadmap, collaborating with Sales, Finance, Support, and Product to improve the buyer experience, delivering releases, and ensuring architecture quality, performance, security, and compliance with SOX/GDPR. Requirements call for proven leadership of distributed SaaS engineering teams, experience designing scalable fulfillment or billing platforms and large enterprise-facing apps, fluency with modern web tech (Ruby on Rails, React/Vue), and the ability to align stakeholders and mentor in a remote-first environment. The role sits within a cross-functional team focused on reliability, data models, and AI-powered workflows, with GitLab’s commitment to diverse, inclusive, remote-friendly culture and stated policies on equal opportunity, location eligibility, and recruitment privacy.

GitLab describes itself as an open-core, AI-powered DevSecOps platform serving 100,000+ organizations, with a mission to enable broad contribution and co-creation of software in an inclusive, remote-friendly culture. The Engineering Manager for Database Reliability, Scale & Operations will own GitLab.com’s PostgreSQL backbone, defining database strategy, data-store choices, and driving operational excellence to deliver a fast, highly available platform as the company grows. The role blends technical leadership and people management—hiring and coaching engineers, setting clear objectives, enforcing healthy database practices, and collaborating with Platform, Infrastructure, Product, Development, and Support teams, while serving as the Tier-2 on-call escalation point. The team focuses on building and running PostgreSQL across GitLab.com with emphasis on reliability, scalability, performance, and security, working asynchronously across regions and feeding learnings back into product and support; you’ll lead PostgreSQL reliability and scaling initiatives. The US base salary range is $131,600–$282,000 and does not include bonuses, equity, or benefits (sales roles may receive incentive pay up to 100%), with benefits like flexible PTO, equity, parental leave, and home-office support, under a strong commitment to equal opportunity and accommodation.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, built to enable broad contribution and co-creation of software while fostering a high-performance, values-driven culture. The Director of Sales Incentive Compensation will own the design, operation, and improvement of incentive programs for the CRO organization and related go-to-market roles, reporting to the VP of Revenue Strategy and Operations and collaborating with the CRO, Finance, and Legal teams. Responsibilities include leading the end-to-end incentive strategy, designing role-specific frameworks, establishing governance across regions, and building analytics to drive data-driven plan changes and budget management. The role requires experience designing incentive programs across Sales, Customer Success, Professional Services, Channel/Partnerships, and Revenue Operations; advising senior revenue leaders; scaling global programs; strong analytic and communication skills; and familiarity with tools like Xactly and CaptivateIQ. It sits within GitLab’s Revenue Strategy and Operations team, is remote, with a US base salary range of $167,000–$313,000 plus potential incentive pay up to 100% of base, plus benefits and an emphasis on equal opportunity and accommodations as needed.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, inclusive culture where every voice is valued. The Director, Regional Sales New Business, EMEA will build and lead a dedicated new-logo function across mainland Europe, report to the VP of New Business, and hire, coach, and develop Account Executives to win first-order deals using a scalable, data-driven sales motion with tools like Salesforce, Clari, Gong, and Outreach to shorten cycles to six months, within an all-remote, distributed EMEA team. You’ll develop an EMEA-wide new business strategy, drive consistent pipeline generation, collaborate with marketing, sales operations, and enablement, and represent GitLab to executive stakeholders to establish long-term partnerships. Requirements include experience leading distributed field sales teams in open source, DevOps, or SaaS with a focus on new-logo acquisition and net-new revenue, proficiency with CRM and sales enablement tools, regional awareness across EMEA, and the ability to hire and develop a high-performing team, with GitLab offering remote work and a commitment to equal opportunity and inclusive hiring.

GitLab is an open-core company with an AI-powered DevSecOps platform used by over 100,000 organizations, pursuing a mission to broaden contribution and accelerate progress through AI-enhanced collaboration. The Director, Regional Sales New Business will lead a dedicated new-logo function across the AMER region, focusing on converting first-time customers to GitLab’s open source, DevSecOps, and SaaS offerings, reporting to the VP of New Business. Responsibilities include designing and executing a scalable AMER new-business sales strategy, leading a high-performing Account Executive team, driving pipeline generation, and ensuring six-month deal cycles by leveraging Salesforce, Clari, Gong, and Outreach, while collaborating with marketing, operations, enablement, and regional leadership. Requirements include experience leading distributed field sales teams in open source, DevOps, or SaaS with a focus on new logo acquisition, ability to design scalable sales motions for large mixed accounts, proficiency with CRM and sales-enablement tools, and strong executive-level relationship-building adaptable to regional nuances. The all-remote AMER team operates with asynchronous communication; the role is in the Eastern Time Zone, and compensation includes a base salary range of $136,000–$240,000 USD plus potential incentive pay up to 100%, along with benefits, equity, and growth opportunities.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable universal contribution and to accelerate progress through AI-enabled software development. The Director, Regional Sales - New Business for Japan will establish and lead a dedicated new-business function to win first-order deals, targeting more than 24,000 ICP accounts with deals up to 25,000 licenses, reporting to the APJ Director for New Business. Responsibilities include building a scalable Japan new-business sales strategy, driving a predictable pipeline and six-month deal cycles, leading a distributed Account Executive team, and collaborating with marketing, operations, and enablement while using Salesforce, Clari, Gong, and Outreach to forecast and coach. Required experience includes leading high-performance field sales teams in open source, DevOps, or SaaS with a focus on new-logo acquisition, hiring and developing AEs, managing large mixed accounts in Japan, and engaging executive stakeholders with strong CRM and operations discipline. The role is fully remote within a growing, cross-functional team that emphasizes scalable processes and best practices, with GitLab offering flexible benefits and a strong commitment to equal opportunity and inclusion.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to democratize software contribution and accelerate progress through AI-enabled collaboration and a high-performance, values-driven culture. As the Director of Regional Sales for MED, you’ll own strategy and execution to grow GitLab’s presence across Israel, Turkey, the Balkans, and Malta, leading a high-performing Account Executive team and partnering across functions to deliver a consistent customer experience while pursuing new logo acquisition and ARR growth. You will build the MED regional sales plan, enforce pipeline discipline, drive field execution, establish operating rhythms and methodologies (such as MEDDPICC), develop executive relationships with key accounts, and analyze forecast data to identify gaps and opportunities. Requirements include experience building and leading regional or multi-country sales teams, ability to design a GTM plan and structured deal execution, familiarity with B2B software and DevSecOps concepts, strong senior-stakeholder relationship skills, and proficiency with Salesforce or similar tools in a remote, collaborative environment. The MED team is all-remote, supported by benefits such as flexible PTO, equity, growth fund, parental leave, and home-office support, and GitLab commits to equal opportunity and non-discrimination with recruitment privacy policies.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad contribution and accelerate software development through AI-enabled products across the SDLC, underpinned by a high-performance, values-driven culture. The Director of Regional Sales for Italy will build and lead GitLab’s Italian sales presence, drive revenue growth, implement disciplined sales processes and technology, partner across functions, report to the VP of Sales, and balance hands-on field leadership with strategic vision while expanding the client base. Responsibilities include growing the Italian business, building the country plan and pipeline discipline, managing a small team of Account Executives, driving new logo acquisition, increasing market awareness, establishing operating rhythms and methodologies, and maintaining executive relationships to identify expansion opportunities. Qualifications include experience leading high-performing sales teams (ideally in Italy), ability to design a country go-to-market plan with pipeline discipline and disciplined deal execution, comfort balancing field work with strategy, familiarity with B2B software/open source/DevSecOps, and strong, data-informed sales processes (e.g., MEDDPICC) plus CRM proficiency. You’ll join an all-remote regional sales team working asynchronously; GitLab offers benefits such as flexible PTO, equity, Growth and Development Fund, parental leave, and home office support, and maintains an equal opportunity policy with non-discrimination and accommodation options.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create software. The role of Regional Director for Commercial AMER leads a 5-person Commercial Account Leaders team, reports to the Area Vice President, and is responsible for software bookings and revenue in the territory, with a requirement to be located in the Eastern or Central Timezone. Responsibilities include directing territory plans, driving strategy and deal execution with existing and new Commercial customers, maintaining pipeline health, forecasting, educating teams on DevSecOps trends, and collaborating with Sales Ops, Marketing, and Customer Success; the first year emphasizes pipeline development and scalable sales motions with Fortune 500 prospects. Qualifications include progressive field sales and leadership experience in open-source/DevOps/SaaS, the ability to manage a sales pipeline and forecasts using CRM/MA tools (Salesforce, Clari, Marketo), strong relationship-building and communication skills, and alignment with GitLab values. The AMER Commercial Sales team is remote and focused on new business and expansion, with a U.S. base salary range of $136,000–$240,000 plus up-to-100% incentive pay and benefits, and GitLab is an equal opportunity employer that emphasizes inclusion and accommodations.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform, used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The company emphasizes AI as a core productivity multiplier and a high-performance, inclusive culture where all team members incorporate AI into daily work. The Director, Ecosystem Sales, AMER leads Ecosystem Sales Managers to grow GitLab’s business with hyperscalers, regional/global system integrators, resellers, and distributors in AMER, building senior relationships with AWS and Google and shaping region-specific go-to-market strategies. Responsibilities include owning partnership revenue targets, driving partner-influenced and partner-sourced pipelines, collaborating with sales, marketing, product, and enablement, and developing regional ecosystem plans and integrations aligned to local markets. The role operates in a global, remote-first environment with a US base salary range of $95,200–$252,000 (plus incentives and benefits), and GitLab affirms equal opportunity, diversity, and accommodations for candidates.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The Director, Customer Advocacy for EMEA will build scalable advocacy programs to turn top EMEA customers into references and champions, driving pipeline, revenue impact, and trust in GitLab across the region. Responsibilities include leading advocacy initiatives, aligning with regional sales/marketing/product teams, defining KPIs, fostering executive relationships, managing the advocacy lifecycle, and elevating the voice of the customer across go-to-market efforts. Requirements include deep experience in customer advocacy or related roles in enterprise tech or SaaS across multiple EMEA markets, strong leadership and executive communication skills, and the ability to work autonomously in a remote environment. GitLab also highlights its benefits, commitment to equal opportunity, and remote-first hiring with location considerations, encouraging applicants from diverse backgrounds even if they don’t meet every qualification.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, built on a mission to enable everyone to contribute to and co-create software, with AI as a core productivity multiplier in a high-performance, inclusive culture. The role is a senior analytics partner to GitLab’s finance and executive teams, responsible for building executive-ready analytics that connect operational data to strategy, with hands-on work in SQL, statistics, and data visualization, and leading a small Business Analytics & Insights team; in the first year you’ll establish core dashboards and strategic KPIs. You’ll partner with the CFO, VP Finance, and FP&A to deliver high-impact insights, design analytical frameworks for financial performance and market opportunities, translate complex analyses into actionable recommendations for executives, develop real-time dashboards, and guide 3 direct reports while collaborating cross-functionally with central data, product, marketing, sales, and engineering. You bring extensive experience in management consulting, investment banking, analytics, or similar fields; expert-level SQL and data visualization (Tableau), experience with modern data platforms (Snowflake, dbt), a track record of informing C-level decision-making, and leadership of analytics teams in SaaS or high-growth settings. The role sits in the Business Analytics & Insights team, employs a modern data stack in a distributed, async-first environment, and offers a US base salary range of $167,000–$313,000 plus bonuses/equity, with benefits including PTO, equity, a Growth and Development Fund, parental leave, and remote-work eligibility; GitLab is an equal opportunity employer that values diverse candidates and provides accommodations as needed.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to the software that powers the world. The Developer Relations Engineer on the Contributor Success team will drive contributor efficiency, coach cohorts, track contributions with metrics, support programs like Education, Open Source, AI tooling, and Contributor programs, and may travel to onboard customers. Candidates should have Ruby and JavaScript fullstack skills, strong Git and contribution workflow knowledge, open source involvement, coaching ability, and the capacity to work effectively in a remote, asynchronous environment. The Contributor Success team operates fully remotely and asynchronously, focusing on growing a diverse global contributor base through coaching, project management, and contribution metrics while collaborating with internal teams. GitLab offers benefits such as flexible paid time off, equity, growth funds, parental leave, home office support, and maintains an inclusive, equal-opportunity policy with location-based eligibility and recruitment privacy considerations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to the software that powers our world and to accelerate human progress through AI-enabled collaboration. The Deal Desk Analyst role supports AMER Sales and Revenue as the first line of deal-structure and quote-to-cash guidance, ensuring deal intent is accurately captured in quotes, order forms, and bookings and guiding deals toward compliant, scalable solutions. Responsibilities include owning the quote review process in SFDC, validating opportunities and pricing, reviewing contracts for accuracy and intent, troubleshooting in SFDC/Zuora CPQ, and performing manual checks in Google Sheets for complex multi-year or consumption-based deals; you’ll collaborate with Sales, Billing, AR, Revenue, and other teams. Requirements include experience in quoting, pricing, subscription management, and bookings, strong CPQ and Salesforce skills (Zuora or similar), understanding of commercial terms and revenue recognition, high attention to detail, problem-solving abilities, and the capacity to work autonomously in a remote environment. You’ll join a remote, fast-paced Deal Desk team that partners across Sales, Legal, Billing, Finance, and Revenue to ensure accurate bookings and a smooth customer experience, with GitLab committing to an inclusive, equal-opportunity workplace and offering benefits and accommodations.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world, embracing AI as a core productivity multiplier. The Data Analyst, Customer Intelligence role owns end-to-end development of customer-focused data products, translating business questions into analytical requirements and delivering dashboards, reports, and recommendations that inform Sales, Marketing, Customer Success, Finance, and Product. You’ll collaborate with Go-To-Market, Product, and Enterprise Data teams, design Tableau dashboards, and explore data from sources like GitLab.com, Salesforce, Zuora, Zendesk, Marketo, NetSuite, and Snowplow, while experimenting with GenAI tooling to speed insights. Requirements include SaaS analytics experience, building unified customer views from multiple systems, advanced SQL, scalable dashboards, cross-functional collaboration in a remote environment, data quality and security focus, and openness to new tools. GitLab offers a US salary range of $78,400–$168,000 plus benefits, equity, and growth opportunities, with a strong commitment to equal opportunity and accommodation, and remote, globally distributed hiring guidelines.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software while integrating AI into daily workflows and the software lifecycle. The Customer Success Architect role is a strategic advisor to key customers after the sale, turning pre-sales plans into concrete success plans, guiding the customer journey, and driving adoption, utilization, and maturity across the GitLab platform. You’ll own a book of customers, coordinate with Product Management, Engineering, Sales, Professional Services, and Support to resolve escalations, build Customer Success Plans with KPIs, and deliver hands-on enablement and onboarding. Requirements include practical Git and branching knowledge, CI/CD and DevSecOps experience, the ability to translate business outcomes into actionable success plans, strong communication and project-management skills, and willingness to travel, all aligned with GitLab’s values. The role is part of an all-remote Customer Success team; the hiring process includes multiple interview stages and background checks, with a US base salary range of $77,000–$165,500 (plus potential incentives for sales roles) and a commitment to equal opportunity and accommodations for candidates.

GitLab is an open-core software company with an AI-powered DevSecOps platform used by more than 100,000 organizations, and its mission is to enable everyone to contribute to and co-create the software that powers our world. The company emphasizes AI as a core productivity multiplier and a high-performance, values-driven culture where every voice is valued. The Mid-market Account Executive will own a broad mid-market book (up to 4,000 employees), lead the full sales cycle from discovery to close, and collaborate with business development, marketing, and technical teams, reporting to an Area Sales Manager. In the first year, you’ll build trusted relationships, deliver meaningful business outcomes, document buying criteria and processes, maintain an evidence-based pipeline, and share customer feedback to improve products and processes. The Mid-market Sales team operates remotely across regions, with supportive benefits and a commitment to equal opportunity, encouraging applicants from diverse backgrounds to apply.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to software and accelerate human progress. The Mid-market Account Executive will be the primary link between GitLab and mid-market customers (up to 4,000 team members), owning the full sales cycle and helping teams adopt and expand the platform across their software delivery lifecycle. Responsibilities include managing a broad book of business, articulating the DevSecOps value proposition, driving an evidence-based pipeline, conducting win/loss analyses, and contributing to product feedback and the sales handbook while coordinating with cross-functional teams. Required qualifications include proven mid-market software sales success, ability to guide customers through buying journeys, strong communication and negotiation skills, data-driven pipeline management, willingness to travel, and fluency in Swedish or Danish, with alignment to GitLab's values. The role sits in a distributed Mid-market Sales team, with remote global hiring, flexible benefits, and GitLab's commitment to equal opportunity and accommodation in recruiting, emphasizing an inclusive, merit-based culture.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers our world. The Mid-market Account Executive will own a broad mid-market book (up to 4,000 employees), manage the full sales cycle from discovery to close, and partner with cross-functional teams, reporting to an Area Sales Manager. In the first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes, and acting as the voice of the customer by contributing ideas to the public issue tracker and improving the sales handbook. You’ll need proven mid-market software sales success, the ability to guide buyers through buying criteria and processes, strong pipeline and negotiation skills, German fluency, and willingness to travel as needed. The team is distributed and remote, focusing on helping mid-market customers adopt GitLab’s AI-powered DevSecOps platform, with benefits including flexible PTO, equity, parental leave, home-office support, and a strong commitment to equal opportunity and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, pursuing a mission to enable universal contribution to software and accelerate human progress, with AI embedded as a productivity multiplier across its teams. The position is 100% remote and based in Singapore, acting as a Go-To-Market Business Development Representative responsible for initial outreach to Enterprise and Mid-Market accounts, collaborating with Field and Digital Marketing to generate qualified meetings and pipeline. You’ll manage inbound leads and outbound prospecting, conduct discovery in target accounts, meet SAO targets, build targeted lists and messaging, conduct multi-touch outreach via call/email/social, and use Salesforce to track activities while collaborating with Marketing to drive events and with senior BDRs to mentor new hires. Requirements include professional proficiency in Thai and English, strong communication skills, SEA market experience (e.g., Thailand, Vietnam, Malaysia, Philippines), proficiency with Salesforce and LinkedIn, and prior tech sales or sales development experience; GitLab provides onboarding to teach DevOps and GitLab knowledge. Benefits include flexible PTO, equity and employee stock purchase plan, parental leave, home office support, and a commitment to equal opportunity and inclusive hiring, with location-based eligibility and accommodations available as needed.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable broad contribution and co-creation in software development, and AI is integrated into products and daily workflows. The role is 100% remote, based in Singapore, and seeks a Business Development Representative to lead initial outreach to Enterprise and Mid‑Market accounts and generate qualified meetings and pipeline. Responsibilities include managing inbound and outbound prospecting, conducting discovery calls, coordinating with Field and Digital Marketing, using Outreach.io and Salesforce, and mentoring new BDRs. Requirements include professional proficiency in Mandarin and English (Traditional Chinese a plus), experience developing business in SEA and Taiwan, and familiarity with Salesforce/LinkedIn and outbound prospecting, with onboarding provided. GitLab emphasizes an inclusive, equal-opportunity culture with global remote hiring, location-based guidelines, privacy policies, and accommodations for disabilities.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress. The role of Support Engineer places you at the intersection of Support and Engineering, diagnosing complex production issues, contributing fix-merges to the codebase, and collaborating across Product, Development, Infrastructure, Customer Success, and Sales to shape the roadmap and improve documentation. You’ll support both self-managed and GitLab.com customers, analyze Linux systems and logs, reproduce edge cases, and create durable solutions and reusable docs, while also contributing to tooling and on-call incident response. The GitLab Support team is globally distributed and emphasizes asynchronous collaboration, transparency, and close partnership with other teams to resolve problems and improve the product. The company offers flexible benefits, growth opportunities, and an inclusive, equal-opportunity policy, with remote roles and location-based eligibility, encouraging applicants who may not meet every requirement to apply.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, accelerated by AI-driven collaboration. The Support Engineering role sits within the engineering department, blending support work with engineering tasks so you can troubleshoot edge cases, reproduce bugs, and even contribute code and documentation. You’ll support both self-managed and GitLab.com customers via Zendesk, merge requests, email, and video, collaborating with Product, Development, Infrastructure, Customer Success, and Sales, and participate in daytime on-call rotations. Ideal candidates own customer-facing technical issues end-to-end, are comfortable in Linux environments, know at least one scripting language, have strong troubleshooting and communication skills, and thrive in a distributed, transparent team culture. GitLab offers a US-based salary range of $58,200–$124,800, remote worldwide roles with location-based eligibility, and a broad benefits package plus equity, parental leave, and an inclusive policy that supports accommodations as needed.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. The Assigned Support Engineer role serves as a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, combining deep Linux, GitLab/CI/CD expertise, and a proactive support mindset to prevent disruptions and resolve complex issues. In a typical week you’ll prioritize strategic blockers with customers, collaborate with Product, Development, Infrastructure, Customer Success, and Sales to drive fixes and roadmap influence, troubleshoot with logs and tools like strace, and create reusable support content for both customers and GitLab teams. Requirements include end-to-end experience handling complex, customer-facing support cases, advanced Linux troubleshooting, practical GitLab/CI/CD knowledge, scripting ability, and strong communication, with familiarity in DevOps practices and Kubernetes or serverless platforms being a plus. The role is fully remote within a global Support team; the US base salary range is $87,400–$156,000 USD, with benefits and equal opportunity policies, and location-based eligibility applies along with a recruitment privacy policy.

The Email Engineer role sits in Miro's Website & Email Team, the core engineering group responsible for the public-facing platform, including email template production, localization, and optimization at scale. You will act as a subject matter expert to ensure technical stability, scalability, and quality of all automated and transactional email streams, managing high-volume campaigns and global localization. You’ll create and code responsive HTML email templates via an Email Design System, test rendering across clients and devices, collaborate with marketing/design/product teams, optimize performance through A/B testing, troubleshoot rendering issues, and support localization. Required skills include advanced responsive HTML/CSS and templating languages (Liquid or AMPscript), hands-on experience with an enterprise ESP (preferably Braze) including API integration and segmentation, familiarity with tools like Taxi for Email and Litmus, and the ability to communicate technical solutions to non-technical stakeholders. Miro offers competitive equity, health insurance, pension, wellness and learning allowances, and the chance to work with a globally diverse, collaborative team that aims to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers partnering with customers to transform collaboration and innovation powered by agentic AI. The Technical Account Manager role is to act as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization with platform health and adoption insights, change management and scaling through Centers of Excellence, and strategic alignment with quarterly business reviews and adoption analytics to demonstrate ROI. Requirements: 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and integrations, proven ability to lead workflow optimization and change management, platform analytics expertise, executive-level facilitation, and familiarity with collaboration tooling; native-level Japanese and business-level English are required, with Japanese market experience advantageous. Benefits and about Miro: competitive equity, wellbeing and health allowances, insurance, health check reimbursement, learning and English lessons, travel allowance; Miro is a visual workspace serving 100M+ users and 250,000 companies, founded in 2011 with 1,600+ employees, and emphasizes diversity, inclusion, belonging, and recruitment privacy policies.

The Website & Email Team maintains Miro’s public-facing platform, with Email Engineering focused on email template production, localization, and optimization at scale, partnering with Lifecycle, Messaging, and Product teams. The Email Engineer acts as a subject matter expert responsible for the technical stability, scalability, and quality of automated and transactional email streams, managing high-volume campaigns and global localization projects. Responsibilities include building responsive HTML email templates via an Email Design System, testing render accuracy across clients and devices, collaborating with marketing/design/product teams, optimizing with A/B testing and analytics, troubleshooting rendering issues, and supporting localization. Requirements include strong proficiency in responsive HTML/CSS and email templating languages (Liquid/AMPscript), hands-on Braze ESP experience with API integration, segmentation, and campaigns, familiarity with Taxi for Email and Litmus, and the ability to communicate effectively with non-technical stakeholders. Perks include competitive equity, health insurance, pension, office perks, wellbeing and equipment allowances, a learning budget, a globally diverse team, and a Recruitment Privacy policy emphasizing belonging and inclusion.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers powered by agentic AI and the platform. The Technical Account Manager partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Key responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization with platform health and adoption insights, change management and scaling, and strategic alignment with Customer Success for quarterly business reviews and ROI. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, ability to lead adoption and change initiatives, data-driven analytics, executive-level facilitation, familiarity with collaboration tooling, plus native-level Japanese and business English; experience in the Japanese market is highly advantageous. Miro offers a competitive equity package, wellbeing benefits, insurance, health check reimbursement, professional development allowances, English lessons, and travel support, alongside a mission-driven culture focused on belonging, inclusion, and empowering teams to create the next big thing.

The Website & Email Team at Miro manages the public-facing platform, with the Email Engineering function ensuring scalable, high-quality automated and transactional email streams and serving as a technical partner to Lifecycle, Messaging, and Product teams. The Email Engineer acts as a subject matter expert responsible for technical stability, scalability, and quality, managing high-volume campaigns and global localization processes. You’ll create and code responsive HTML emails using an Email Design System, test rendering across clients and devices, collaborate with marketing/design/product teams, optimize performance through A/B testing and analytics, troubleshoot issues, and support localization efforts. Requirements include strong responsive HTML/CSS and templating languages (Liquid or AMPscript), hands-on Braze experience (API, segmentation, campaigns), familiarity with Taxi for Email and Litmus, and the ability to translate business goals into robust technical solutions for non-technical stakeholders. Miro offers a competitive equity package, health and pension benefits, office perks, wellbeing and equipment allowances, a learning budget, and the chance to work in a globally diverse team, within a culture that emphasizes belonging and inclusion and handles applicant data in line with its Recruitment Privacy Policy.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization via platform health and adoption insights, and change management and scaling, plus strategic alignment and quarterly business reviews with adoption reporting for renewed value. Requirements: 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change initiatives, data-driven analytics, executive-level facilitation, and native-level Japanese plus business English proficiency; experience in the Japanese market is advantageous. Benefits and about Miro: competitive equity, wellbeing and insurance perks, health check reimbursement, learning and English lessons, travel allowance; Miro is a global visual workspace focused on diverse and inclusive collaboration, with a mission to empower teams and more than 100M users, and it adheres to a Recruitment Privacy Policy.

The Website & Email Team manages Miro’s public platform, with the Email Engineering function supporting email template production, localization, and optimization at scale while partnering with Lifecycle, Messaging, and Product teams. The Email Engineer acts as a subject-matter expert to ensure technical stability, scalability, and quality of all automated and transactional email streams, handling high-volume campaigns, complex projects, and localization workflows. Core duties include building responsive HTML email templates using an Email Design System, testing renders across clients and devices, collaborating with marketing/design/product teams, optimizing via A/B testing and analytics, troubleshooting rendering issues, and supporting localization processes. Requirements include strong expertise in responsive HTML/CSS and templating languages (Liquid/AMPscript), hands-on experience with an enterprise ESP (preferably Braze) with API integration and campaign setup, familiarity with tools like Taxi for Email and Litmus, and the ability to communicate effectively with non-technical stakeholders. Benefits cover competitive equity, health insurance, pension, office perks, wellbeing and learning allowances, and Miro’s emphasis on a diverse, collaborative culture, along with a note that applicant personal data is handled per the Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, and the Technical Account Manager (TAM) partners with these customers to maximize business value, drive AI-powered adoption, and embed Miro into their innovation operating models. You will own workflow optimization across the Discover–Define–Deliver lifecycle, recommend integration and automation opportunities, monitor platform health and feature adoption, and deliver proactive, insight-driven guidance to deepen Miro usage. You’ll also lead change management and scaling by arming internal champions, supporting Centers of Excellence with governance and deployment guidance, and partnering with Customer Success Managers to co-facilitate quarterly business reviews and demonstrate ROI. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to drive adoption and change, platform analytics and executive facilitation skills, plus native Japanese and business English; experience in the Japanese market is highly advantageous. Benefits include a competitive equity package, wellbeing and insurance allowances, health check reimbursement, learning and development allowance, English lessons, and travel allowance; about Miro: a global visual workspace with 100M+ users, 250,000 companies, 1,600+ employees across 13 hubs, committed to belonging and inclusion, with a recruitment privacy policy.

The Email Engineer at Miro is part of the Website & Email Team and acts as a technical partner to Miro Lifecycle, Messaging, and Product teams to ensure the stability, scalability, and quality of all automated and transactional email streams, including high-volume campaigns and localization. You will create and code responsive HTML email templates using an Email Design System, ensure consistent rendering across clients and devices, collaborate with marketing, design, and product teams, optimize performance through A/B testing and analytics, troubleshoot rendering or functional issues, and support email localization. Requirements include strong proficiency in responsive HTML/CSS and templating languages like Liquid or AMPscript, hands-on experience with an enterprise ESP (prefer Braze) with API integration, segmentation, and campaign setup, and familiarity with tools like Taxi for Email and Litmus, plus the ability to translate business goals into robust technical solutions. Benefits include competitive equity, health insurance for you and your family, a corporate pension plan, office snacks, wellbeing and WFH equipment allowances, a yearly learning and development stipend, and the opportunity to work with a globally diverse team. About Miro: a visual collaboration platform serving over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with a strong emphasis on belonging, inclusion, and diversity, and it notes a Recruitment Privacy Policy governing applicants’ data.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers working to transform collaboration, build, and innovate powered by AI and Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers to maximize business value by acting as a fractional strategic advisor—guiding workflow optimization, driving AI-powered adoption, and embedding Miro into innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption of core and emerging AI capabilities, enabling Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI with robust adoption reporting and analytics. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead workflow optimization, platform adoption, and change management, executive-level facilitation skills, familiarity with collaboration tooling, and native-level Japanese with business-level English; experience in the Japanese market is advantageous. What’s in it for you includes a competitive equity package, wellbeing benefits, insurance, health check reimbursement, learning and English-language allowances, travel support, and a culture focused on belonging, with Miro serving 100M+ users and 250,000+ companies across 13 hubs and a commitment to diversity and inclusion, all while adhering to Recruitment Privacy policies.

The Website & Email Team is Miro’s core engineering group that manages the public-facing platform, with the Email Engineering function essential for producing, localizing, and optimizing email at scale in partnership with Lifecycle, Messaging, and Product teams. The Email Engineer acts as a subject-matter expert to ensure technical stability, scalability, and quality across automated and transactional email streams, handling high-volume campaigns and global localization. Key responsibilities include building responsive HTML email templates using an Email Design System, testing rendering across clients and devices, collaborating with marketing/design/product teams, optimizing performance via A/B testing and analytics, troubleshooting issues, and supporting localization. Requirements include strong responsive HTML/CSS and templating languages like Liquid or AMPscript, hands-on experience with an enterprise ESP (prefer Braze) including API integration and segmentation, familiarity with Taxi for Email and Litmus, and the ability to communicate effectively with non-technical stakeholders. Perks include competitive equity, health insurance, pension, office meals, wellbeing and equipment allowances, learning and development funds, and the opportunity to work with a globally diverse team, as Miro emphasizes belonging, inclusion, and empowering teams to create the next big thing.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers who leverage agentic AI on the Miro platform. The role of Technical Account Manager is to partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include Workflow Optimization: designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, and embedding Miro into customers’ existing systems and ways of working. Additional focus areas cover Technology Optimization (monitoring platform health, usage, feature adoption, and providing proactive recommendations), Change Management & Scaling (equipping internal champions, supporting Centers of Excellence, and guiding governance and scalable deployment), and Strategic Alignment & Continuous Improvement (co-facilitating QBRs with Customer Success Managers and delivering adoption reporting and analytics to inform strategy). Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change management, experience with platform analytics, executive facilitation, and native-level Japanese with business English; Japanese market experience is advantageous.

The Website & Email Team is Miro’s core engineering group managing the public-facing platform, with Email Engineering supporting email template production, localization, and scale as a technical partner to the Lifecycle, Messaging, and Product teams. The Email Engineer is a subject matter expert responsible for the technical stability, scalability, and quality of automated and transactional email streams, managing high-volume campaigns, complex projects, and global localization. Responsibilities include creating and coding responsive HTML email templates via an Email Design System, ensuring correct rendering across clients and devices, collaborating with marketing, design, and product teams, optimizing performance with A/B testing and analytics, troubleshooting rendering or functionality issues, and supporting localization efforts. Required skills include strong responsive HTML/CSS and templating languages (Liquid or AMPscript), hands-on experience with an enterprise ESP (prefer Braze) including API integration, segmentation, and campaign setup, familiarity with Taxi for Email and Litmus, and the ability to communicate effectively with non-technical stakeholders. Perks include a competitive equity package, health insurance, pension, office perks, wellbeing and equipment allowances, a learning and development budget, and the opportunity to work with a globally diverse team, alongside Miro’s emphasis on belonging, inclusion, and privacy in handling applicant data.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers supported by agentic AI on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption, enabling change at scale through internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, expertise in platform analytics and change management, facilitation of executive discussions, familiarity with collaboration tooling, and native-level Japanese with business English; experience in the Japanese market is advantageous. Miro offers a competitive equity package, wellbeing and health benefits, professional development allowances, English lessons, travel assistance, and a culture focused on belonging, collaboration, and inclusion, serving over 100 million users and 250,000 companies worldwide.

The Website & Email Team at Miro manages the public-facing digital platform and the Email Engineering function, supporting email template production, localization, and optimization at scale while partnering with Miro Lifecycle, Messaging, and Product teams. The Email Engineer acts as a subject matter expert to ensure the technical stability, scalability, and quality of all automated and transactional email streams, including high-volume campaigns and global localization. Responsibilities include building and coding responsive HTML email templates with an Email Design System, ensuring consistent rendering across clients and devices, collaborating with marketing, design, and product teams, optimizing performance through A/B testing and analytics, troubleshooting issues, and supporting localization efforts. Requirements encompass strong HTML/CSS and email templating languages (like Liquid or AMPscript), hands-on experience with an enterprise ESP (preferably Braze) including API integration and campaign setup, familiarity with tools like Taxi for Email and Litmus, and the ability to communicate effectively with non-technical stakeholders. Perks include competitive equity, health insurance, pension, office perks, wellbeing and equipment allowances, an annual learning budget, and the chance to work in a globally diverse team, with Miro emphasizing belonging and inclusion and handling applicant data in accordance with its Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to deliver long-term value. Responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization with platform health and adoption monitoring, change management and scaling with Centers of Excellence, and strategic alignment via quarterly business reviews and adoption reporting. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven experience in workflow optimization and change management, executive-level facilitation, and native-level Japanese with business English (Japanese market experience is advantageous). Perks include competitive equity, wellbeing and insurance benefits, health check reimbursement, learning allowances, English lessons, and travel allowances, along with Miro’s mission to empower teams and a commitment to diversity and inclusion, with information on recruitment privacy.

The Website & Email Team manages Miro’s public-facing digital platform, with Email Engineering supporting template production, localization, and scale, and the Email Engineer acting as a technical partner to Miro Lifecycle, Messaging, and Product teams. The role serves as a subject matter expert to ensure the technical stability, scalability, and quality of all automated and transactional email streams, handling high-volume campaigns, complex projects, and global localization. Responsibilities include creating and coding responsive HTML email templates using an Email Design System, ensuring consistent rendering across email clients and devices, collaborating with marketing/design/product teams, optimizing engagement with A/B testing and analytics, troubleshooting rendering or functionality issues, and supporting localization. Requirements include strong proficiency in responsive HTML/CSS and email templating languages (Liquid or AMPscript), hands-on experience with an enterprise ESP (preferably Braze) including API integration and campaign setup, familiarity with Taxi for Email and Litmus, and the ability to communicate effectively with non-technical stakeholders. Perks and culture cover a competitive equity package, health and pension benefits, office snacks, wellbeing and equipment allowances, an annual learning budget, the opportunity to work with a globally diverse team, and Miro’s commitment to diversity and belonging, along with mention of recruitment privacy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor for Enterprise customers, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include leading workflow optimization across Discover–Define–Deliver, recommending integration and automation to drive value, monitoring platform health and adoption, delivering adoption analytics to deepen capabilities, enabling change management and scaling, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency (APIs and enterprise IT), proven ability to lead workflow optimization and change management, analytics-driven decision making, executive-level facilitation, familiarity with collaboration tooling, native-level Japanese with business English, and advantageous experience in the Japanese market. What’s in it for you are a competitive equity package, wellbeing benefits and insurance, health check reimbursement, an annual learning and development allowance, English lessons, and travel allowance, along with Miro’s mission and culture focused on collaboration, belonging, and inclusion across a diverse, global team.

The Email Engineer role is part of Miro's Website & Email Team, serving as the technical partner to Lifecycle, Messaging, and Product to manage public-facing email production, localization, and optimization at scale. The role acts as a subject-matter expert to ensure technical stability, scalability, and quality of all automated and transactional email streams, handling high-volume campaigns and global localization. Responsibilities include creating and coding responsive HTML email templates using an Email Design System, ensuring cross-client/device rendering, collaborating with marketing/design/product, optimizing engagement with A/B testing and analytics, troubleshooting rendering issues, and supporting localization. Requirements include strong responsive HTML/CSS and templating languages (Liquid or AMPscript), hands-on experience with an enterprise ESP (prefer Braze) including API integration, segmentation, and campaigns, plus familiarity with Taxi for Email and Litmus and the ability to communicate with non-technical stakeholders. Benefits include competitive equity, health insurance, pension, office perks, wellbeing and learning allowances, and the chance to work in a globally diverse, inclusive team, as Miro emphasizes belonging and privacy policies for applicants.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization, technology optimization, change management and scaling, and strategic alignment with continuous improvement, along with robust adoption reporting and business-outcome analytics to inform strategy and renewals. Requirements include 5+ years in consulting, technical account management, or related enterprise SaaS roles; strong technical fluency with APIs and IT ecosystems; proven ability to lead adoption and change initiatives; platform analytics and executive facilitation skills; familiarity with collaboration tooling; and native-level Japanese with business English (experience in the Japanese market is advantageous). Perks include a competitive equity package, wellbeing benefits and health-related allowances, insurance, learning and development allowances, English lessons, and travel allowance; Miro emphasizes belonging, diversity, and inclusion, and recruitment privacy policies apply to applicants.

The Sales Development Analyst - EMEA role is part of Zendesk’s Global Go-to-Market Sales Development Operations, based in Lisbon, and focuses on partnering with EMEA Sales Development Leadership to optimize the top-of-funnel motion and ensure SDR activities are measurable and aligned with global pipeline goals. You will serve as the analytical and strategic partner to drive efficiency and impact of the SD/BDR motion across EMEA, leveraging data to accelerate growth and integrating AI and automation with human creativity. Core responsibilities include building and distributing dashboards and ROI analyses for SDR/BDR teams (lead volume, funnel velocity, conversion, ROI), shaping AI-driven automation deployment across the GTM stack, coordinating with Revenue Ops, Marketing, and Systems to ensure data accuracy and smooth workflows, plus data quality and front-line system support. Requirements include excellent communication and analytical skills, deep understanding of Sales Development and top-of-funnel metrics in SaaS, 1+ year in Sales Ops/SDR Ops or similar, proficiency with Salesforce, Tableau/Looker, Snowflake, and tools like Groove, Outreach, ZoomInfo/Lusha, Gong, Eloqua; familiarity with AI integration and intermediate SQL, and strong Google Apps skills. The role is hybrid with in-office days in Lisbon, Zendesk emphasizes diversity and inclusion and notes that AI may screen applications, with reasonable accommodations available for applicants with disabilities.

Zendesk is hiring a Senior Software Engineer (Frontend or Fullstack) to join its Change Management team in Pune on a hybrid, full-time basis to help build a next-generation IT Service Management platform. The role entails architecting and building scalable enterprise UI components for structured service workflows, catalogs, approvals, and automated fulfillment, with API integrations via GraphQL and REST and a focus on accessibility and performance. You’ll lead technical innovation, drive UI architecture decisions, mentor engineers, and improve developer experience while exploring new frontend technologies. Required qualifications include 5+ years in frontend or full-stack development with expertise in JavaScript/TypeScript, React/Redux, GraphQL/REST, and enterprise UI, plus strong problem-solving and communication; preferred qualifications include experience with self-service portals, micro frontends, observability tools, and open-source contributions. The role offers hybrid work and notes location restrictions (candidates must be physically located and plan to work from Karnataka or Maharashtra, per the posting), with Zendesk emphasizing diversity, inclusion, and accommodations and a call to apply.

Zendesk is hiring an AI Specialist, Customer Success to accelerate customers’ realization of business value and ROI from Zendesk’s AI agents, working with CXOs, experience leaders, admins, and product teams. The role’s overarching objective is to accelerate value realization, maximize outcomes and drive innovation, and serve as a strategic partner and trusted advisor for AI-powered transformation. Responsibilities include end-to-end ownership of the customer journey across the AI portfolio, acting as the technical authority on AI agents and integrations, driving AI adoption, analyzing performance data, and supporting expansions and renewals while building executive relationships. Requirements include 5+ years in customer success/experience, prior GTM/enterprise SaaS experience, a bachelor’s degree, experience deploying or driving AI/SaaS adoption, the ability to explain AI to technical and executive audiences, and strong relationship, program management, analytics, and adoption advocacy skills. Compensation in the US ranges OTE $109k-$163k with a 70/30 base/commission split; the role offers hybrid work with some in-office time, Zendesk is an equal opportunity employer with diversity/inclusion commitments and accommodations, and AI may be used in screening applications.

1) The GTM Enablement Specialist at Zendesk leads onboarding, continuous learning, and prospecting excellence for regional Sales/BDR teams, focusing on ramp time, conversion rates, and team confidence. 2) Responsibilities include onboarding new BDRs (in-person and virtual), ongoing enablement across messaging, tools, objection handling, and prospecting strategy, and optimizing outbound sequences with field coaching from SDR managers. 3) The role also requires cross-functional collaboration with Marketing, Enablement, Operations, and Product, plus surfacing regional insights to improve programs and scale successful experiments. 4) Requirements include 2–4+ years in Sales Development (preferably in high-growth SaaS), experience as a BDR or equivalent, expertise with outbound tools (Outreach, SalesLoft, Salesforce, Gong, ZoomInfo), and a data-driven, coaching-focused communication style. 5) Zendesk offers a global impact, a customer-first, employee-empowered culture, competitive Benefits and development opportunities, with a US base salary of $70,000–$106,000 (plus potential bonuses) and a hybrid work arrangement, along with a commitment to equal opportunity, diversity, inclusion, AI screening, and accommodations for applicants with disabilities.

- Zendesk is hiring its first dedicated Venture Capital Ecosystem Manager, Americas, a field-based role intended to embed Zendesk in the venture capital ecosystem, build durable VC partnerships, and accelerate pipeline growth for AI-powered Service and CX offerings. - The role blends strategic leadership with hands-on execution, owning VC engagement programs, surfacing high-potential startups and investors, and traveling regularly across the US East Coast and Southeast to meet fund operators and portfolios, with collaboration from Bay Area and Austin teams. - You will design and execute exclusive, experiential VC programs, surface partner priorities, and convert ecosystem access into a qualified pipeline and faster deal cycles in partnership with Startup Marketing and Sales, forging long-term partnerships that amplify Zendesk’s brand. - Basic qualifications include 6+ years in venture capital, startups, or tech partnerships; excellent communication, negotiation, and stakeholder management; data-driven execution; deep knowledge of the VC ecosystem (especially AI); and the ability to travel up to 35%. - The role offers a US base salary of $124k-$186k, a hybrid work arrangement, and preferred experience in startup ecosystems and GTM tooling, with Zendesk noting AI-based screening where applicable and a commitment to diversity, equity, and inclusion.

Zendesk is hiring a Senior Product Designer to shape its Contact Center—a AI-powered, omnichannel platform that helps businesses deliver seamless, personalized support at scale. The designer will own end-to-end design for agent workspaces and admin tools, craft human-AI collaboration experiences, and collaborate with product, engineering, and research to implement AI-driven routing, monitoring, and performance features. Requirements include 5+ years of product design for enterprise software, experience with real-time communication tools or dashboards, interest in AI and human-AI collaboration, strong systems thinking, and proficiency in Figma, with a bonus for familiarity with contact centers or telephony. The role is hybrid, requiring in-office attendance part of the week with the schedule determined by the hiring manager. Zendesk emphasizes equal opportunity and inclusion, may use AI to screen applications, and offers accommodations for applicants with disabilities.

Figma is hiring a Product Manager for its Dev Tools pillar to advance design-to-code functionality, a full-time role open to candidates in the US, including remote options. The PM will define the vision, strategy, and roadmap, lead the full product lifecycle from discovery to launch, and collaborate closely with Design, Engineering, and Product Leadership to speed developer work and translate designs into production code. They will prioritize initiatives based on user insights and data, apply emerging technologies like large language models to improve user experience, and partner with other teams to unlock developer value across Figma (e.g., in Figma Make). Requirements include 5+ years of product management experience, 2+ years in the developer tools space, a track record of leading strategic initiatives on complex products, and delivering high-quality software; frontend development experience and production LLM experience are nice-to-haves. Figma provides a salary range for SF/NY hubs of $164k-$294k plus equity and a broad benefits package, with remote roles localized pay between 80% and 100% of range, a commitment to diversity and accommodations, and in-person onboarding and camera-on interview requirements.

Figma aims to make design accessible with a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration—from anywhere, including AI-assisted iteration. They’re hiring a full-time Product Manager for the Dev Tools pillar (design-to-code) in the US, either at a hub or remote within the US. The PM will define the vision and roadmap, lead the full product lifecycle from discovery to launch, collaborate with Design/Engineering/Leadership, prioritize by user data, and apply emerging technologies like LLMs to improve developer workflows. Requirements include 5+ years as a full-time PM, 2+ years in developer tools, experience leading strategic initiatives, and strong communication/analytical skills; frontend development and LLM production experience are a plus. The posting notes salary ranges for SF/NY hubs, equity and comprehensive benefits, a commitment to diversity and accommodations, and that candidates should expect cameras-on during interviews and in-person onboarding, with remote pay localized by location.

Figma is seeking a Legal Operations professional to own and optimize the legal team’s tech stack and lead technology-driven initiatives to streamline contracting as the company scales. You will manage the legal tooling ecosystem, focusing on Ironclad CLM and AI tools like Ivo and Luminance, oversee integrations (including Salesforce), and design scalable, data-driven legal processes and metrics in partnership with cross-functional teams. Requirements include 5+ years in legal operations or legal technology in a high-growth environment, hands-on Ironclad administration, and experience implementing AI or automation in legal workflows, plus strong communication and cross-functional leadership. Nice-to-have: experience in a fast-scaling SaaS environment and familiarity with commercial, privacy, product counsel, or corporate governance workflows; this is a full-time role open to remote US candidates, with pay localized to location (SF/NY hub ranges noted). The compensation package includes a base salary range of $122,000–$238,000 for SF/NY hubs, equity, comprehensive benefits, and accommodations are available, with cameras required for video interviews and in-person onboarding for hires.

Figma is growing its team and hiring a Legal Operations professional to own and optimize legal tech tools and design scalable, technology-driven contracting processes. The role centers on administering Ironclad CLM and AI tools (Ivo and Luminance) and managing integrations (including Salesforce) while identifying inefficiencies and implementing scalable solutions. You’ll partner with legal leadership and cross-functional teams (Sales Ops, Biz Systems) to design systems that track key performance metrics and support broader project management needs. Requirements include 5+ years in legal operations or legal technology management in a high-growth environment, hands-on Ironclad administration, experience with AI or automation in legal workflows, and strong communication and data-driven problem-solving; there’s a plus for SaaS scaling experience or familiarity with specialized legal workflows. Figma offers equity and a comprehensive benefits package, with base salary ranges for SF/NY hubs and remote pay localized, equal opportunity employment with accommodations, and policies including cameras-on during video interviews and in-person onboarding.

Figma is expanding its Product Support Team to ensure an exceptional experience across community platforms, with a US-based role that requires weekend coverage and can be remote or from a US hub. The role involves monitoring forums and social channels, identifying trends, escalating and resolving complex issues with cross-functional partners, gathering user feedback, and producing helpful content and incident communications. Requirements include 2+ years of technical SaaS or community support, strong technical and writing skills, the ability to translate feedback into actionable insights, English fluency, and weekend availability (Wednesday–Sunday). Compensation includes an hourly base pay range for SF/NY, remote-location pay localization, equity, and a broad benefits package (health/dental/vision, retirement, parental and wellness support, PTO, stipends, etc.), with specifics based on location. Figma emphasizes diversity and inclusion, provides accommodations for applicants with disabilities, and notes privacy and interview process details such as a camera-on policy for video interviews and in-person onboarding.

Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The role is part of the Product Support Team and involves representing Figma across community forums and social channels, engaging customers directly and publicly, with a need for critical thinking, investigative mindset, and strong communication, in a full-time, US-based or remote arrangement with weekend coverage. Responsibilities include monitoring forums and social channels for technical support and escalations, identifying trends and scaling one-to-many support, collaborating with Design, Engineering, and Technical Quality Support to investigate issues, gathering feedback for product teams, and creating support content and incident communications. Qualifications include 2+ years of supporting users in a technical SaaS or community environment, excellent technical and written communication, ability to translate feedback into actionable insights, English fluency, and weekend availability (Wed-Sun); Figma encourages applicants even if not a perfect fit. Compensation and benefits include an hourly base pay range for SF/NY hubs, equity and a comprehensive benefits package, remote work pay localization, and an inclusive workplace with accommodations for disabilities; candidates must keep cameras on during video interviews, onboarding is in-person, and there are privacy and location-specific terms to discuss with recruiters.

SmartBear focuses on quality software delivery with AI, providing visibility and automation for teams and counting over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Director of Atlassian Partnerships will lead SmartBear’s global partner strategy in the Atlassian ecosystem, manage a high-performing channel and enablement team, and drive Marketplace growth through optimized listings, adoption, and revenue conversion. The role Requires 5+ years in strategic partnerships or marketplace growth, deep Atlassian ecosystem knowledge, a track record of scalable partner programs, strong communication, and data-driven optimization skills, with nice-to-haves such as existing Atlassian relationships and SaaS marketplace experience. Why join: opportunities for career growth, an inclusive, people‑focused culture, ethical corporate practices, and support for work-life balance. Compensation includes base salary plus on-target commission with an estimated annual cash range of $277,600–$298,000, along with a comprehensive benefits package.

SmartBear provides complete visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) used by more than 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role in Bangalore is part of a transformation to align the product with end-user requirements while maintaining leadership in the Test Management vertical, and involves solving challenging business problems and building scalable Java 17 microservices. You will design, document, and implement new systems, write code per product requirements, create automated tests, contribute to system testing, and work in an Agile SCRUM environment with API-driven development using SOAP, REST, and JSON. Requirements include 4-7 years of hands-on Java 17+ experience, a CS/CE or related degree, strong knowledge of OOAD, Spring, microservices, security, performance tuning, relational/NoSQL databases, AWS services, RabbitMQ, and Atlassian tools; React/JavaScript is a nice-to-have. SmartBear emphasizes career growth, inclusion, ethical practices, and a diverse, respectful workplace with a global presence and multiple awards, supported by a People and Culture approach and a hybrid work model in Bangalore.

SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a Senior Backend Engineer for Zephyr Enterprise in Bangalore on a hybrid model to solve challenging problems and build scalable Java 17 microservices, designing, documenting, and implementing new systems for real-time data egress/ingress. The role involves hands-on coding, creating automated tests, system testing, and working in an agile SCRUM environment while collaborating with both business and technical stakeholders to deliver high-quality products. Requirements include 4-7 years of Java 17+ experience with a related degree, API-driven development using SOAP/REST/JSON, Spring and microservices, relational or NoSQL databases, AWS stack, RabbitMQ, and familiarity with Atlassian tools; React/JavaScript is a plus, and SCRUM experience is preferred. SmartBear emphasizes career growth, an inclusive culture, ethical practices, and social responsibility, with offices worldwide and multiple awards, while being an equal opportunity employer that values diversity and treats everyone with respect.

SmartBear helps teams deliver high‑quality software through visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Product Marketing Manager for Swagger Contract Testing & Functional Testing will execute go‑to‑market plans, craft messaging, and launches, translate API testing capabilities into clear value propositions, and support growth through messaging optimization and sales enablement. Swagger Contract Testing and Swagger Functional Testing enable teams to design, validate, and test APIs using OpenAPI, catch breaking changes, automate functional and regression testing, and integrate into CI/CD to reduce risk and accelerate delivery. The role requires 5–7+ years in product or technical marketing, a hands‑on developer/QA/SDET background, knowledge of API testing and OpenAPI/REST, and experience creating sales enablement assets, with responsibilities spanning planning through adoption and informing roadmaps with customer insights. SmartBear highlights career growth, an inclusive culture, pay transparency, competitive compensation (base range $94,500–$110,000), benefits, and hybrid work options, with offices worldwide and multiple industry awards.

SmartBear helps teams deliver high-quality software by providing visibility and automation, and is trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager, Atlassian Partnerships role aims to accelerate revenue growth across the Atlassian ecosystem in EMEA by enabling partners, growing the solution partner community, and driving co-selling, co-marketing, and marketplace activities. Key responsibilities include leading regional partner activity, driving readiness and certifications, coordinating co-selling motions and partner marketing, accelerating Marketplace growth, and advising on partner program needs while aligning with product, marketing, and revenue leadership. Requirements include 5+ years of leadership in strategic partnerships, channel sales, or marketplace growth, deep knowledge of the Atlassian ecosystem, proven ability to build revenue-driving partnerships, strong communication and stakeholder-influencing skills, and experience designing enablement content and training; nice-to-have items include existing Atlassian Solution Partner relationships, SaaS marketplace experience, sales or sales engineering background, familiarity with SmartBear products and PRM platforms. SmartBear emphasizes career growth, a people-centered and inclusive culture, ethical practices and community impact, with offices worldwide and industry awards recognizing its work.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Backend Engineer - Zephyr Enterprise role in Bangalore involves solving challenging business problems, designing and implementing scalable Java 17 systems, and building distributed microservices using HTTP, REST, JSON and XML, plus messaging queues. This position is part of Zephyr Enterprise’s transformation to better align products with end users, and you will develop solutions, write code, create automated tests, and contribute to system testing in an agile environment. Requirements include 1+ years of hands-on Java 17+ experience and a relevant bachelor’s degree, API-driven development with SOAP/REST/JSON in an Agile (Scrum) setting using Jira, strong OOAD and Spring/microservices knowledge, databases (Relational/NoSQL), AWS, and messaging queues like RabbitMQ; React/JavaScript is a plus. SmartBear promotes growth, an inclusive, people-first culture, and recognized achievements, with offices worldwide and a commitment to ethical practice and diversity.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes innovation, excellence, empowerment, initiative, and teamwork within a hybrid, inclusive work culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users, making it the most used visual collaboration platform by the Fortune 100. Customers include Google, GE, and NBC Universal, and Lucid partners with leaders like Google, Atlassian, and Microsoft. Public Sector Account Executives lead strategic growth for government customers in assigned territories, work with BDRs and ISRs on outbound prospecting, build relationships, negotiate, and partner with Customer Success Managers to drive renewals, expansion, and ongoing engagement. Requirements include 4+ years of sales experience (SaaS/software), 2+ years selling to government accounts, a proven quota track record, ability to manage complex multi-stakeholder sales cycles, strong SaaS/cloud knowledge, excellent communication, travel 1–3 weeks per quarter, and preferred qualifications such as being based in the Western US, experience with RTX, LMCO, SAIC, GDIT, Northrop Grumman, expertise with Salesforce and sales enablement tools, and a strong technical background.

Zendesk is a leading customer experience and support software company seeking ambitious individuals to build a career in software sales, with strong enthusiasm for tech sales in a fast-changing industry. The role is phone-centered and involves handling inbound inquiries from prospects of varying sizes and needs, triaging some customer-service calls, and collaborating with sales and marketing to identify, qualify, and advance opportunities in the Japanese market. Key duties include generating and progressing the Japanese-market sales pipeline, efficiently responding to inbound leads, engaging executives, understanding customer needs, proposing solutions, setting up meetings, meeting monthly targets, and reporting results to the sales manager. Required qualifications include at least one year of sales experience, excellent communication and problem-solving abilities, multi-tasking and time-management skills, native-level Japanese, and a bachelor’s degree preferred. Benefits include private health insurance, remote-work and device allowances, Recharge Friday, a hybrid work model with in-office days determined by the hiring manager, and Zendesk’s commitment to diversity, inclusion, and equal opportunity, with AI screening used as part of the application process.

Zendeskは世界有数のカスタマーエクスペリエンス・サポートのプラットフォームであり、速いペースの環境でテクノロジーセールスのキャリアを積みたい人を募集しています。 本ポジションは、日本国内の見込み顧客に対するアウトバウンド営業を行い、セールス・プロダクトマネージャーやマーケティングなど社内ステークホルダーと協力して、日本のセールスパイプラインの開発に大きく貢献します。 主な責務は、見込み顧客へ積極的にアプローチし課題を理解、戦略的にターゲットを発見してパイプラインを構築・管理し、トップクラスのカスタマーエクスペリエンスを提供することです。 資格条件にはエンタープライズおよびコマーシャル部門のビジネス開発経験（特に日本の見込み顧客を扱った経験）、IT業界経験、営業関連環境での最低年数、コミュニケーション能力・対人スキル・日本語母語レベルと英語読解力、学士号取得が望ましいことが含まれます。 福利厚生には民間健康保険、在宅勤務サポート、携帯・ネット回線手当、社員株式購入プラン、職能開発手当、リチャージフライデー（月1回の金曜休み）、ハイブリッド勤務、ダイバーシティ推進と公平性、AIを用いた審査の可能性と合理的配慮の提供などが挙げられます。

The Senior Engagement Manager at Zendesk leads the success of complex, high-value client projects through strong leadership, strategic thinking, and mentorship, while contributing to improvements in delivery methods. Key duties include serving as the main client contact, steering end-to-end project delivery to meet time, budget, and quality targets, managing risks, collaborating cross-functionally, supporting business development, and maintaining industry expertise to add value. Required qualifications include fluency in Portuguese and English (Spanish preferred), 5+ years in client-facing consultancy or professional services with leadership experience, strong strategic/analytical and communication skills, proficiency with project management and CRM tools, a bachelor’s degree (master’s a plus), experience with various contract types and their financial implications, and up to 25% travel. The role is based in Mexico City or Estado de Mexico and follows a hybrid work model requiring some in-office presence, with the specific schedule determined by the manager. Zendesk emphasizes a flexible, inclusive culture with competitive pay and benefits, notes that AI may be used in screening, and provides accommodations for disabilities while affirming its status as an equal opportunity employer committed to diversity, equity, and inclusion.

Zendesk, a leading customer experience software company, is seeking a pure hunting sales role focused on identifying and qualifying opportunities across SMB to Enterprise in America, working with internal stakeholders to build pipeline. Key responsibilities include engaging with prospects to understand pain points, collaborating to target prospects, generating high-value pipeline through outbound and strategic prospecting, creating personalized messaging, conducting research, and managing a pipeline with strong customer experience. Requirements include 2+ years in sales or business development across SMB/Commercial/Enterprise, a competitive, self-starter mindset, excellent communication and organizational skills, and proficiency in Salesforce, Zoominfo, Outreach, and 6sense; a bachelor’s degree is preferred. Compensation offers a US OTE range of $33.65–$50.00 with a 70/30 base/commission split, potential bonuses or incentives, and a hybrid work arrangement with some in-office days, schedule to be determined by the hiring manager. Zendesk emphasizes inclusion and fairness as an equal opportunity employer, may use AI in screening, and provides accommodations for applicants with disabilities, inviting applicants to learn more about its culture and diversity initiatives.

Zendesk is seeking an AI-savvy SMB Account Executive to grow the SMB base by leveraging AI-driven insights to accelerate revenue and deepen customer impact. The role involves acquiring new SMB customers, nurturing relationships for retention, leading complex sales cycles with AI-informed solutions, co-creating AI transformation roadmaps with measurable KPIs, and building data-backed ROI cases while collaborating with Solutions Engineers and cross-functional teams. Qualifications include at least 2 years in B2B SaaS sales or solution engineering, a strong technical aptitude for AI product architecture and integrations, a proven record of prospecting and closing using AI-assisted methods, CRM proficiency (e.g., Salesforce), a BA/BS or equivalent, and willingness to travel. The position offers US OTE of $102,000 to $154,000 with a 60/40 base/commission split, potential bonuses or benefits, and a hybrid in-office/remote schedule with in-person presence required part of the week. Zendesk emphasizes a customer-centered, data-driven, collaborative, and continuously learning culture, with a commitment to diversity and inclusion and optional AI-based screening as part of the candidate evaluation.

Zendesk is hiring a Director of Strategic Enterprise Sales to lead a Bay Area–focused team, driving revenue and strategic expansion in complex Enterprise accounts by leveraging AI-enabled CX/EX solutions. The role entails hiring and coaching a high-performing team, developing go-to-market and upsell/cross-sell strategies, guiding multi-product deals, and maintaining disciplined territory planning, forecasting, and KPI-driven execution. You’ll maintain deep knowledge of Zendesk’s AI capabilities, deliver executive QBRs, and cultivate C-suite relationships to position Zendesk as a strategic enabler of intelligent CX. Requirements include a BA/BS, 10+ years in software sales with 5+ years leading Strategic Sales, a track record of exceeding targets, experience with complex MEDDPICC-style processes, strong forecasting and negotiation skills, travel, and proficiency with Salesforce, Outreach, and Clari; US OTE is $323k-$485k with a base/commission split. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity employment with a commitment to diversity and inclusion, and transparency about AI screening and accommodations for applicants with disabilities.

Figma is growing its Revenue Accounting team and seeks a Senior Technical Revenue Manager to lead ASC 606 assessments, craft technical revenue memos, and shape recognition policies for SaaS and AI/consumption-based products. You’ll partner with Deal Desk, Sales, and Legal to review complex contracts, design scalable revenue processes with automation, and support a timely month-end close with journal entries, reports, and deal reviews. Requirements include a CPA with 10+ years in technical revenue accounting/ASC 606, deep US GAAP/ASC 606 expertise for software and SaaS, experience drafting memos and working with external auditors, and SOX controls experience; Big 4 and ERP/revenue automation tools are a plus. The role can be fully remote in the United States or based in SF/NY hubs, with a base salary range of $149k–$238k for SF/NY and localized remote pay at 80–100% of that range; equity and a broad benefits package are provided. Figma emphasizes diversity and inclusion, requires camera-on during video interviews and in-person onboarding, offers accommodations and privacy protections, and invites applicants even if their background isn’t a perfect match to the job description.

Figma is growing its team to make design accessible and enable real-time collaboration from idea to prototype to code, with this posting for a full-time Senior Technical Revenue Manager in the Revenue Accounting team available from US hubs or remotely in the United States. In this role you’ll lead complex ASC 606 assessments, develop technical revenue memos, and work with Deal Desk, Sales, and Legal to determine revenue treatment for new products, pricing models, and commercial arrangements while shaping revenue recognition policies and scaling quote-to-cash. You’ll serve as Figma’s ASC 606 expert for SaaS and AI/consumption-based products, own the revenue playbook, design scalable, automated revenue processes, and support month-end close and system enhancements. Requirements include a CPA with 10+ years of progressive accounting experience in technical revenue accounting/ASC 606, deep US GAAP/ASC 606 expertise for software/SaaS, contract modifications and variable consideration, plus experience with SOX controls; Big 4 or in-house high-growth SaaS experience is a plus. Compensation includes an annual base salary range of $149k–$238k for SF/NY hubs (remote roles have location-localized pay), equity plus a broad benefits package, a commitment to diversity and accommodations, and the expectation to keep cameras on during video interviews with in-person onboarding; Figma encourages applicants even if their past experience isn’t a perfect match.

Figma is expanding its team with an experienced People Analyst to help design the future of People Analytics, partnering across People, Talent, Finance, Engineering, and other teams to support workforce planning, recruiting analytics, employee listening, and organizational health. The role entails building the technical foundations of People Analytics, including database design, analytics tooling, data applications, and ML operations, and can be performed from a US hub or remotely in the United States. Requirements include deep HR domain knowledge, SQL fluency, Python or R, experience with distributed data systems, strong statistical methods, and solid business partnership; plus nice-to-have items like I/O psychology, AI/LLMs, full-stack development, and familiarity with Figma. Figma offers equity, a comprehensive benefits package, and a salary range of $136,000–$260,000 for SF/NY hubs, with remote roles localized to 80–100% of the range, plus additional perks. The company emphasizes inclusion and accommodations (accommodations-ext@figma.com), requires cameras-on during video interviews, and in-person onboarding, with data privacy managed under the Candidate Privacy Notice.