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Figma is growing its team and seeking a strategic Head of Education to scale its global education strategy across K–12, higher education, and bootcamps, shaping products and experiences from classroom use to international expansion. In this full-time role, you’ll build and lead the EDU team, define global strategy and playbooks, drive international expansion with regional programs, and partner with Product, Engineering, and Design to deliver classroom-optimized features that meet educators’ needs. You’ll ensure trust and compliance with legal in each market, forge institutional partnerships with ministries of education, universities, and ecosystem partners, and measure adoption and impact while representing Figma at conferences and internal leadership moments. Requirements include 7+ years in go-to-market strategy, education sales/marketing, international expansion, partnerships, consulting, or program management, strong remote-team leadership, a data-driven mindset, a 0→1 track record, deep education-sector knowledge, and stakeholder management; plus a bonus for experience at high-growth tech companies, community building, and language skills. Compensation details include an annual base salary range for SF/NY hubs of $180,000–$288,000 plus equity and benefits, with remote roles localized to 80–100% of the range, and the company’s commitment to diversity, accommodations, camera-on interviews, and in-person onboarding.

Figma is expanding its team to make design accessible and enable real-time collaboration, prototyping, and AI-driven iteration across teams worldwide. The Compliance Manager will lead third-party vendor security assessments, manage vendor risk, collaborate with internal teams, and coordinate responses to customer security questionnaires and audits to build trust and support sales. Key duties include conducting assessments, embedding risk controls in vendor agreements, developing reporting metrics, preparing security documentation, managing audits, and creating scalable security assurance content. Requirements include knowledge of security frameworks (ISO 27001, NIST, SOC 2), strong communication and project management skills, and experience with customer audits, with desirable extras like audit tools or certifications; roles can be based in SF, Seattle, or NY or remote with localized pay, and the base salary range for SF/NY is $149,000–$288,000. Figma emphasizes diversity, equal opportunity, and disability accommodations; candidates must attend in-person onboarding and keep cameras on during interviews, and data will be processed per the Candidate Privacy Notice.

Figma is expanding its team and seeks a Compliance Manager to lead third-party vendor reviews and customer trust initiatives, with responsibilities split between vendor assessments and communicating security posture to internal stakeholders, based in SF, Seattle, or NY hub. Key duties include conducting and maintaining vendor security assessments, embedding risk controls in vendor agreements, coordinating responses to customer security questionnaires and audits, and creating scalable security assurance content. Desired qualifications include strong understanding of security frameworks (ISO 27001, NIST, SOC 2), excellent communication, experience with audits and questionnaires, and solid organizational skills; certifications like CISA, CRISC, CISSP are a plus. Compensation details indicate an annual base salary range of $149k-$288k for SF/NY, with remote roles localized by location, plus equity and comprehensive benefits; Figma maintains pay transparency and equal opportunity employment. The posting emphasizes Figma's culture of growth, commitment to diversity and accommodations for disabilities, and notes interview requirements (cameras on during video interviews, in-person onboarding) and the Candidate Privacy Notice.

Tempo serves 30,000+ customers including a third of Fortune 500 companies, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and is the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company aims to help everyone work better and operates as a remote-first tech company with a heart, continually innovating its products to improve enterprise productivity. The role is for an experienced QA engineer on Structure for Jira, an agile team that prioritizes working software over extensive documentation and faces challenges like cross-browser compatibility, Jira/Confluence integration, and shipping quality at speed. Responsibilities include planning testing activities, participating in iteration and release planning, conducting requirements, performance, compatibility, and system-level testing, performing exploratory and scripted testing, triaging issues, and communicating with product managers, designers, developers, other QA engineers, and technical writers; candidates should have at least 2 years of manual testing experience, web application testing, knowledge of GET vs POST, basic XSS, and Jira/Confluence experience, with ISTQB, Jira administration, agile experience, mind maps, performance testing, or security testing as advantages. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings plan), training and travel reimbursements, social activities, growth opportunities, and a commitment to equal opportunity and an inclusive culture.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is hiring an experienced QA engineer for Structure for Jira, operating as an agile team that prioritizes working software over documentation and faces challenges like extensive compatibility testing and balancing speed with quality. The role involves planning testing activities, conducting requirements, performance, compatibility, and integration testing, performing exploratory and scripted tests, triaging issues, and coordinating with product managers, designers, developers, and writers. Qualifications include at least 2 years in testing, manual functional/regression/exploratory testing, web app testing, knowledge of the software development lifecycle, and understanding GET vs POST and basic XSS; benefits include remote-first work, unlimited vacation, strong benefits, growth opportunities, and an inclusive, equal-opportunity culture.

Tempo Software serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company seeks to empower workers and operates as a remote-first, globally minded tech company that values innovation, collaboration, and making work smarter. The posted role is for an experienced SRE in Tempo’s European team, responsible for designing and maintaining infrastructure on AWS with Kubernetes, CI/CD, monitoring, on-call support, and ensuring security and compliance. Requirements include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, AWS, and strong monitoring, with desirable extras like Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin app support, and Atlassian ecosystem experience; the company also highlights benefits, equal opportunity employment, and English resume submission.

Tempo serves 30,000+ customers—including a third of Fortune 500—offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and originated in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help everyone work better and strives to be a tech company with a heart, inviting you to join as it continues to innovate and expand. The SRE role sits in the European SRE team within the global SRE organization, focusing on designing, building, and maintaining stable, scalable, cost-efficient infrastructure for multiple Tempo products, including CI/CD, AWS deployments, Kubernetes, automation, monitoring, and on-call support. Requirements include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, cloud deployment (AWS or similar), software design patterns, and proficiency in at least one programming language, with preferred skills in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem familiarity. Perks include remote-first work, comprehensive benefits, training reimbursement and other incentives, opportunities for growth, an inclusive culture, optional in-person meetups and travel to international offices, and a focus on impact, collaboration, and continuous learning.

Tempo serves over 30,000 customers (including a third of Fortune 500 companies) with a suite of integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools designed to help teams work better from vision to value. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted Atlassian ecosystem partner, pursuing ongoing innovation with award-winning products. The SRE role involves designing, implementing, and maintaining infrastructure on AWS, building CI/CD pipelines, deploying at enterprise scale with Kubernetes and Docker, automating build, release, and monitoring, and participating in on-call rotations, within Tempo's European SRE team and the broader Global SRE organization. Candidates should have 6+ years of experience with strong Kubernetes, Docker, Git, Linux, Bash, and Terraform skills, cloud deployment experience (AWS), solid monitoring expertise, and programming ability, with pluses for Helm, FluxCD, Datadog, and Atlassian ecosystem work. Tempo emphasizes impact, innovation, collaboration, and growth in a remote-first culture with comprehensive benefits and an equal-opportunity workplace, inviting English-language applications.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007, Tempo has evolved from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help everyone work better. The SRE role sits in the European SRE team, part of the Global SRE group, focused on building stable, scalable, cost-efficient infrastructure and supporting CI/CD on AWS with Kubernetes, automation, monitoring, and on-call duties. Requirements include 6+ years of experience and strong skills in Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, AWS, software design patterns, and programming, plus collaboration and quick learning, with desirable experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem. Perks include remote-first work, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and an equal opportunity employer; resume should be submitted in English to join Tempo and help shape enterprise productivity software.

Tempo Software serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007, Tempo has evolved from a time-tracking tool into the #1 time management add-on for Jira, expanding within the Atlassian ecosystem. They are hiring an SRE to join the European SRE team and the larger Global SRE team to build stable, scalable, cost-efficient infrastructure for Tempo products. Responsibilities include designing and maintaining infrastructure on AWS with Kubernetes, CI/CD pipelines, automation, monitoring, on-call support, and ensuring security and compliance. Requirements include 6+ years of relevant experience, strong Kubernetes/Docker/Linux/Terraform skills, cloud deployment expertise (AWS or similar), programming ability, and preferred experience with Helm, FluxCD, Datadog, and Atlassian ecosystem, along with a remote-first environment and inclusive culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it started in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better and is a tech company with a heart, continually innovating its products and expanding solutions to help the world work smarter. The SRE role is within the European SRE team, part of the global SRE function, building infrastructure to support engineering with responsibilities including design/maintenance of infrastructure, CI/CD pipelines, AWS deployments, Kubernetes, automation, monitoring, on-call support, and security/compliance. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, and Terraform skills, Prometheus monitoring, cloud deployment with AWS or other providers, knowledge of software design patterns, proficiency in at least one programming language, and excellent communication, with nice-to-have items such as Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin experience, and Atlassian ecosystem development. Tempo offers a remote-first environment, comprehensive benefits, training and travel perks, diverse teams, opportunities for impact and growth, and a commitment to equal opportunity and inclusive culture, with resumes encouraged in English.

Tempo serves 30,000+ customers, including about a third of the Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and it began in 2007 as a time-tracking project, now becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help everyone work better and continues to innovate its products to help the world work smarter, not harder. The SRE role involves designing, implementing, and maintaining infrastructure; building CI/CD pipelines; deploying on AWS with Kubernetes; automating build, release, and monitoring; and ensuring security, compliance, high availability, and observability, with on-call rotation as part of the European SRE team and the larger Global SRE team. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform skills, cloud deployment experience (AWS or similar), Prometheus monitoring, software design patterns, and proficiency in at least one programming language, plus excellent communication and collaboration; nice-to-haves include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin experience, and Atlassian ecosystem familiarity. Tempo offers a remote-first environment, great benefits, professional development opportunities, a diverse and collaborative culture, and an inclusive equal-opportunity workplace, with instructions to submit an English resume.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Founded in 2007, Tempo grew from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help everyone work better. As an SRE in the European team (part of the Global SRE team), you will design, implement, and maintain infrastructure, CI/CD pipelines, deploy on AWS, work with Kubernetes, automate build, release, and monitoring processes, and participate in on-call rotations while ensuring security and compliance. Candidates should have 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform; solid cloud deployment experience (AWS or similar), proficiency with Prometheus and monitoring, software design patterns, and at least one programming language, plus being a great team player eager to learn; bonus points for Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and Atlassian ecosystem experience. Tempo offers a remote-first environment with benefits such as health/dental/vision, savings plans, training reimbursement, travel opportunities, diverse teams, and equal opportunity employment; resumes should be in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help modern teams deliver value. The company began in 2007 as a time-tracking tool and has grown into the leading time management add-on for Jira within the Atlassian ecosystem, committed to helping everyone work better while maintaining a tech company with heart. The role is Senior Backend Developer for Structure for Jira Cloud, collaborating with product managers, designers, developers, QA, and writers to build one of Tempo’s flagship products. Responsibilities include writing efficient, testable code in Kotlin/Java, creating unit and integration tests, performing code reviews, solving user-centric engineering problems, and helping maintain Atlassian plugins used by thousands of users worldwide. Requirements include 4+ years of server-side Java/Kotlin experience (at least 1 year Kotlin), a CS degree, API design skills, experience with scalable distributed systems and technologies like Kubernetes, Cassandra, Kafka, Akka, strong Java concurrency knowledge, and excellent remote communication in English, with benefits such as remote-first work, unlimited vacation, growth opportunities, and an equal-opportunity workplace.

Appfire is a remote-first company that lets employees choose where they work—home, an office, or while traveling—and emphasizes flexible time off, personal well-being, and professional growth with access to learning and internal mobility. They are seeking a Marketing Campaign Partner to plan and execute high-impact, multi-channel campaigns, collaborating across Marketing, Product, and Sales from strategy to optimization in an agile environment. Responsibilities include campaign strategy and planning, creating briefs and journey maps, coordinating assets across functions, tracking performance, managing leads and budgets, and aligning with partners and sales. Qualifications include 5+ years in marketing with 3+ years in campaign management or demand generation, experience across channels, strong Martech, CRM and analytics skills, excellent storytelling, and preferred B2B technology or SaaS experience. Appfire highlights its awards, CSR programs (Appfire Town and Pledge 1%), ISO 27001/27017 and SOC 2 certifications, a large partner network, and a commitment to equal opportunity.\"

Appfire champions a flexible, remote-first culture that lets people choose how they work, supports professional growth with online learning and internal mobility, and backs this with CSR through Appfire Town, employing 850+ people across 28 countries and earning industry recognition. The role is IT Support Engineer in Sofia, part of the IT Operations team, handling laptop support, device management, security and network devices, with on-site duties at the Sofia office and reporting to the IT Support Manager. Responsibilities include L1/L2 ticket-based support, onboarding laptops with up-to-date OS and MDM, maintaining office network infrastructure, monitoring systems, managing domain registrations and SSLs, and creating/updating KB articles. Requirements include 3+ years of L1/L2 support, 2+ years laptop support (Mac and Windows), 1+ year Linux admin and 1+ year network admin, 1+ year application support (Google Workspace, Slack, Zoom), strong English and communication, with preferred experience in scripting/CLI, Atlassian, cloud, Docker/VMware. Benefits include equity, access to Appfire University, health insurance, volunteering days, remote-friendly and flexible schedule, 25 days vacation, transport and meal benefits, plus a new LEED-certified office; Appfire is ISO 27001/27017 and SOC 2 certified and emphasizes equal opportunity employment.

At Appfire, you can choose where you work, enjoy flexible time off, and pursue growth through online learning, leadership programs, and internal mobility in a remote-first culture. The Engineering Manager role leads software engineers across Acceleration or Core streams for products like BigPicture Enterprise, 7pace Timetracker, and JMWE, shaping the technical roadmap and translating engineering work into business outcomes with cross-functional collaboration. Required experience includes 7+ years in software development with 3+ in a management role, strong cloud architecture knowledge, high-availability and observability practices, and proven stakeholder management. Benefits include equity, Appfire University, CSR volunteering days, remote work flexibility, 25 days of vacation, and a new office building (GORA). Appfire is a 850+ employee, remote-first company across 28 countries, with awards, ISO 27001/27017 and SOC 2 certifications, and a broad customer base including Fortune 500, all while upholding equal employment opportunity.

Appfire is a remote-first company that supports choosing where and how you work, emphasizes work-life balance, and offers learning platforms and internal mobility to grow on your terms. The Engineering Manager will lead engineers in the Acceleration or Core streams, owning technical roadmaps for products like BigPicture Enterprise and JMWE, and will drive alignment between engineering, product, design, and other stakeholders. Requirements include 7+ years in software with 3+ in leadership, strong cloud architecture literacy (GCP/AWS/Azure), high availability and observability expertise, and a proven ability to translate engineering work into measurable business outcomes. Benefits include equity, home office allowance, various stipends, Appfire University, 26 days of PTO plus Wellness Days, private healthcare, life insurance, volunteering days, and an indefinite contract from day one. Appfire has 850+ employees across 28 countries, CSR through Appfire Town and Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), and a growing ecosystem of partners and high-profile customers.

Appfire is a remote-first company with 850+ employees across 28 countries that lets you choose where you work and balances life with flexible time off and internal mobility, supported by decades of collective wisdom on remote work. They are seeking an Engineering Manager to lead engineers in the Acceleration or Core streams for products like BigPicture Enterprise, 7pace Timetracker for Jira, Advanced Tables for Confluence, and JMWE, aligning engineering work with business outcomes and cross-functional collaboration. The role requires setting a long-term technical vision, guiding system design for scalability and reliability, driving delivery improvements, and developing the team through coaching and scalable processes. Requirements include 7+ years in software development with 3+ years in management, strong cloud architecture knowledge (GCP/AWS/Azure), experience with high availability and observability (SLOs, MTTR), and excellent cross-functional communication. Appfire offers equity, a 50€ monthly work-from-home allowance, learning platform access, 25 days of paid leave with reduced summer hours, private healthcare, and volunteering days, and the company is globally recognized with CSR initiatives, ISO/SOC certifications, and a broad roster of notable customers and partners.

Lucid Software is a leader in visual collaboration and operates as a hybrid workplace, with awards including Forbes Cloud 100 and Fortune Best Workplace in Technology. The company emphasizes core values like teamwork over ego, innovation, empowerment, initiative, ownership, and passion and excellence, and it is committed to diversity and inclusion. They’re hiring a rockstar Product Manager for their suite of collaboration tools, joining a team of PMs, UX designers, engineers, and QA to help teams collaborate, generate ideas, and make actionable business decisions. Responsibilities include working with cross-functional teams, understanding customers, delivering key business metrics, owning features from ideation to iteration, conducting research, ensuring an excellent UX, guiding development, and prioritizing work across multiple projects. Requirements include a bachelor’s degree and 2-4 years of software product management, strong metrics focus, and the ability to communicate with diverse stakeholders, with preferred qualifications like strong design polish, SaaS/document-centric experience, rapid prototyping, and AB testing.

Lucid Software is a leader in visual collaboration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology. The company operates as a hybrid workplace and emphasizes core values like teamwork over ego, innovation, individual empowerment, initiative, ownership, and a commitment to diversity and inclusion. They are seeking a rockstar Product Manager to focus on their suite of collaboration tools that help teams generate ideas and make actionable decisions, joining a cross-disciplinary team of PMs, UX designers, engineers, and QA specialists. Responsibilities include collaborating with UX, engineering, marketing, and sales; mastering customer motivations; owning features through ideation to release and iteration; conducting qualitative and quantitative research; ensuring excellent UX; guiding development; and using metrics to optimize usage and KPI outcomes. Requirements include a bachelor’s degree, 2-4 years of B2B SaaS product management experience, ability to validate hypotheses quickly, strong communication across roles, and a preference for polish/design sense, document-centric SaaS experience, rapid prototyping/AB testing, and SaaS admin familiarity (LinkedIn tag #LI-DA1).

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, serving over 100 million users including Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft.

The role involves designing, building, and maintaining features for the Admin Center and AI-powered Admin Copilot, delivering frontend work with JavaScript/TypeScript/React while contributing to backend services, integrating LLM-based features to automate admin tasks, and owning components end-to-end from design to deployment and monitoring. Must-have qualifications include 6–8 years of full-stack or frontend-focused experience, strong JS/TS/React skills, backend experience in Java or similar OO languages, exposure to AI/ML/LLM features in production, and the ability to design scalable, user-centric solutions with strong problem-solving and collaboration skills. Nice-to-have skills include experience with cloud platforms (Azure/AWS/GCP), familiarity with prompt engineering, vector databases, or AI agent orchestration, plus awareness of accessibility, performance, and security, and experience with internal platforms or extensibility frameworks. The role requires candidates to be physically located in Karnataka or Maharashtra, with a hybrid work arrangement that includes part-time onsite presence as determined by the hiring manager. Zendesk emphasizes a calm, inclusive customer experience, notes that AI may be used to screen applications, and supports equal opportunity employment with commitments to diversity and accommodations for disabilities; candidates can contact the company for reasonable accommodations.

Zendesk is seeking an AI Specialist, Customer Success, to help customers realize value from Zendesk’s AI agents and to work with executives, admins, and product teams to maximize ROI from AI solutions. The role’s overarching objectives are to accelerate value realization, maximize outcomes and drive innovation, and serve as a strategic trusted advisor for AI-powered transformation. Responsibilities include owning the customer journey for the AI portfolio, acting as the technical authority, guiding solution design, driving AI adoption across the CX journey, analyzing performance data to identify risks and opportunities, and pursuing commercial expansion and renewals. Qualifications require 5+ years in customer success or related roles, enterprise tech/SaaS GTM experience, a bachelor’s degree, experience deploying AI/SaaS in customer-facing roles, the ability to explain AI concepts to technical and executive audiences, strong relationship and program management skills, proficiency with CS tools, cross-functional influence, and English fluency (Mandarin is a plus). The position is hybrid, with part of the workweek on-site and the rest remote, and Zendesk emphasizes equal opportunity, diversity and inclusion, and accommodations for applicants and employees.

The role involves preparing local currency monthly accounts to strict US GAAP deadlines, delivering a monthly financial package to the EMEA Reporting Manager with variance analysis and commentary. It also covers detailed balance sheet reconciliations, accurate month-end accruals, and partnering with the finance shared service on fixed assets, prepayments, and accounts payable, plus involvement in local statutory reports, VAT returns, and monthly cash flow forecasting. Responsibilities include assisting in implementing internal controls and corporate policies and providing ad hoc project support. Basic qualifications include a professional accounting qualification or degree, at least 1 year of relevant GL/international accounting experience, Excel proficiency, the ability to work independently in a fast-paced environment, and strong English communication skills. The Poland base salary ranges zł102,000 to zł154,000 with compensation based on experience and capabilities, may include bonuses or benefits, and the role features a hybrid work model with some in-office days; Zendesk emphasizes equal opportunity and inclusion and notes AI screening and accommodations for applicants with disabilities.

Zendesk is seeking a Senior ML Engineer to strengthen its retrieval-augmented generation (RAG) platform used across customer-service channels for 125,000+ brands, helping end-users quickly find answers in knowledge bases. You will deliver AI-powered features using cutting-edge LLMs, collaborate with Product, ML Scientists, and other engineers, mentor juniors, ensure service stability, and contribute to technical design and clean code, while addressing scaling, new use cases, speed/cost optimization, and multi-context reasoning. Requirements include 4+ years building Python ML systems, solid server-side architecture knowledge, cloud deployment experience (AWS/GCP/Azure), the ability to build scalable software, strong communication, and a collaborative, self-managed agile mindset; preferred include experience with LLMs at scale, RAG design, AWS, and data-driven experimentation. The tech stack features Python (and some Ruby), AWS, data stores like RDS MySQL, Redis, S3, Elasticsearch, Kafka, and Athena, with Kubernetes and Docker, Kafka for streaming, and monitoring via Datadog and Sentry. Zendesk offers an inclusive, hybrid work culture with ownership of features at scale, growth opportunities, flexible hours, development funds, and remote-friendly options, along with a commitment to diversity and candidate privacy and an acknowledgment that AI screening may be used in hiring.

Zendesk is seeking to improve the customer experience with a globally distributed engineering team, including roles in India and Australia, and this position sits with the data store platform group. The team builds essential datastore provisioning tooling for AWS so that hundreds of teams can securely and reliably manage petabytes of data with simple, developer-friendly APIs. Daily responsibilities include collaborating on product-focused solutions, following rigorous development practices (design, pair programming, code reviews, testing, CI), building software used by other developers, and automating infrastructure with Kubernetes using the Custom Resource Operator pattern in Golang. Ideal candidates have proficiency in Golang, Kubernetes, and AWS, plus at least 15+ years of hands-on coding experience, a drive to write clean, maintainable code, experience with unit testing/TDD, strong collaboration and communication skills, and the ability to work well under uncertainty. The role requires being located in Karnataka or Maharashtra, India, with a hybrid schedule that combines onsite office time and remote work, and Zendesk emphasizes equal opportunity and diverse, inclusive hiring while noting the use of AI in screening and accessibility accommodations if needed.

Zendesk seeks a RevOps-focused professional to optimize CPQ and Zuora with emphasis on usage-based pricing, collaborating with RevOps, IT, Growth & Monetization, Sales, and Product, and integrating AI to improve decision-making and operational efficiency. The role entails end-to-end project ownership, change management, design/review of system updates, and supporting collections and system integrations to drive efficiency and accuracy in financial operations, plus participation in product launch prep and testing. You will design and coordinate training programs for the RevOps team, leverage AI and automation to enhance training, develop KPIs to measure training and pricing initiatives, and document workflows for quoting, billing, and provisioning. Qualifications include a bachelor’s in a relevant field, 3+ years of experience in finance support/sales ops/training/instructional design, proficiency with G-Suite and Zoom (Salesforce/Zuora familiarity a plus), and strong written/verbal communication and analytical skills, with experience working with remote/global teams. The Poland base salary range is PLN 109,000 to PLN 163,000, with actual compensation based on experience and capabilities and may include bonuses or incentives; the role is hybrid with some in-office requirements, Zendesk is an equal opportunity employer that supports diversity and accommodations, and AI may be used to screen applications per company guidelines and applicable law.

Zendesk is seeking an Employee Service Sales Specialist to grow its Employee Service customer base in SaaS by building relationships with key decision makers and expanding partnerships with new and existing customers. The role involves positioning Employee Service use cases, supporting the full sales cycle from discovery to deal closure, delivering ROI analyses, and collaborating with product to tailor solutions based on customer feedback. Qualifications include a BA/BS or equivalent, at least 10 years in HR/IT service and operations management, at least 3 years in Employee Service sales with a proven quota track record, and the ability to navigate complex, multi-month sales cycles. The position offers a hybrid work arrangement with some in-office presence and travel, with specifics determined by the hiring manager. Zendesk emphasizes its mission to power exceptional service, commitment to diversity and inclusion, and equal opportunity employment, and notes that AI screening may be used with accommodations available for applicants with disabilities.

The Renewals Specialist supports the Renewals team to ensure smooth, timely, and customer-centric SaaS contract renewals through administrative tasks and cross-functional coordination. Responsibilities include tracking renewal dates in CRM (e.g., Salesforce), sending renewal reminders, assisting with quotes and contract documentation, coordinating with Sales, Customer Success, and Legal, maintaining renewal pipeline status, responding to renewal inquiries via a ticketing system, and helping with customer check-ins and feedback gathering. Core competencies include foundational product and renewal policy knowledge, relationship management, effective communication and conflict resolution, basic analytical skills for forecasting, and negotiation. Qualifications include a bachelor’s degree or relevant internship/entry-level experience, strong attention to detail and organization, CRM familiarity, a customer-first mindset with eagerness to learn, and excellent written and verbal communication. The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid arrangement requiring in-office attendance part of the week, while offering remote flexibility, reflecting Zendesk’s culture of inclusion and flexibility, and with AI screening and accommodations available as needed.

Zendesk is seeking an upbeat Inbound Sales Development Representative to follow up, cold call, prospect, and qualify leads, building a pipeline for Account Executives in a fast-paced SaaS environment. Key responsibilities include making a strong first impression, handling inbound inquiries via Zendesk, phone, and email, organizing leads in Salesforce, fostering a fun, energetic team culture, and meeting monthly quotas for qualified opportunities. Required qualifications include the ability to understand customer needs and map them to Zendesk solutions, strong multitasking and time management, excellent written communication, and a Bachelor's degree. Desired attributes include 1-2 years of sales or internship experience (SaaS a plus), demonstrated success in meeting targets, high energy and goal orientation, Salesforce experience, and English fluency. Zendesk offers hybrid work, competitive pay and benefits, a commitment to diversity and inclusion with accommodations for applicants, and notes that AI screening may be used in the recruitment process.

Zendesk’s Madison office is hiring a Staff Software Engineer for the Search ETL team to help reinvent the backbone of Zendesk’s global search platform. You’ll work on Zendesk Support, shaping a system that ingests billions of data points daily and guide a multi-year modernization of internal platform offerings. Responsibilities include building and maintaining scalable data delivery systems in Ruby on Rails, driving architectural modernization, owning end-to-end solutions, collaborating with product, design, and engineering teams, and contributing to operational excellence with canary deployments, incident response, and monitoring. Requirements emphasize strong Ruby-based data pipelines, experience with messaging systems like Kafka or SQS, relational and NoSQL databases, modern CI/CD and containerization (GitHub Actions, Kubernetes on AWS), and strong communication and mentorship skills. Nice-to-have items include AI-driven data augmentation, Java production experience, and interest in platform modernization; Zendesk may use AI to screen applications, offers a hybrid work model, a base salary range of $164,000-$246,000, and a commitment to diversity, inclusion, and growth opportunities.

The posting is for an AI Agent Engineer at Zendesk, highlighting Gen3—a cutting-edge, goal-oriented AI agent system that uses multi-agent architectures and LLMs to reason, plan, and adapt in real time. The role centers on designing, developing, and deploying autonomous agents that leverage LLMs to streamline operations and handle complex, multi-step tasks, while effectively communicating technical concepts to technical and non-technical stakeholders. Responsibilities include building robust, stateful AI agents with Python and frameworks like LangChain and LlamaIndex; integrating with enterprise systems and APIs; evaluating foundation models; leading deployment lifecycles with cross-functional teams; troubleshooting and documenting processes. Core competencies include LLM-oriented system design; tool integration and APIs; retrieval-augmented generation; evaluation and observability; safety and reliability; performance optimization; planning and reasoning; and proficiency in Python, FastAPI, cloud deployment, and CI/CD, with bonuses for advanced degrees, ML fundamentals, productionizing research, and fine-tuning methods. The interview process is multi-stage, and Zendesk emphasizes hybrid work, equal opportunity, diversity and inclusion, and candidate privacy, with mentions of AI-based screening and accommodations.

Zendesk is hiring an Account Executive in Belgium to grow commercial SaaS accounts, focusing on acquiring new customers and expanding existing partnerships by aligning solutions to customers’ goals. Responsibilities include driving revenue growth, managing and nurturing relationships for satisfaction and retention, cross-selling, leveraging data and adoption history to improve conversion and expansion, and leading complex sales cycles with value-based selling and strong executive sponsorship. You will maintain a robust pipeline and accurate forecast to exceed quarterly and annual revenue goals, collaborate with internal teams, and ensure the benefits of Zendesk products align with customers’ objectives. Qualifications include a BA/BS or equivalent, Dutch and/or French, 3+ years of B2B SaaS sales in Belgium with a proven track record, experience in complex renewals, selling to VP/C-level, strong presentation/negotiation/closing skills, entrepreneurial mindset, territory/account planning, and familiarity with Salesforce, Outreach, and Clari, plus willingness to travel. Zendesk emphasizes a humane customer experience with hybrid work options, is an equal opportunity employer committed to diversity and inclusion, may use AI screening in hiring per policy, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Zendesk Consultant to join the CX Accelerator Team, requiring hands-on configuration skills and the ability to work in a startup-like, agile environment on 4-6 week client engagements with travel as needed. The consultant will help revolutionize customer experiences through optimized Zendesk implementations, leveraging a customer-centric approach gained from roles like Assist Consultant, Professional Services Consultant, or a tech-savvy Customer Success Manager. Responsibilities include client engagement and discovery, designing and implementing Zendesk solutions (including integrations), overseeing projects from initial consultation to delivery, conducting training and enablement, and pursuing continuous improvement with on-site travel. Requirements include extensive hands-on Zendesk configuration experience with SME knowledge of WEM and/or AI, strong CRM and customer support operations understanding, proven experience in relevant roles, and a preference for agile/startup experience, along with excellent communication, relationship-building, problem-solving, and adaptability. The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid onsite/remote schedule, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI screening, and accommodations.

Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, and more, and has grown from a 2007 time-tracking tool to the #1 time management add-on for Jira within the Atlassian ecosystem, aiming to be a tech company with a heart. The role is for an experienced QA engineer on Structure for Jira, an agile team that values working software over documentation and faces challenges like extensive cross-browser, Jira/Confluence/plugins compatibility testing, speed of delivery, and daily prioritization, with everyone responsible for quality as developers write unit/integration tests and perform code reviews. You’ll plan testing activities, participate in iteration and release planning, perform requirements, performance, compatibility, and system-level integration testing, conduct exploratory and scripted testing, triage issues, and communicate with product managers, designers, developers, other QA engineers, and technical writers. Requirements include at least 2 years of testing experience, manual functional/regression/exploratory testing, ability to create checklists, web app testing, testing of business logic and UI, understanding GET vs POST, basic XSS, knowledge of SDLC and development methodologies, and experience with Jira/Confluence; ISTQB certification, Jira administration, agile experience, mind maps, performance testing, and security testing are a plus. Tempo offers impact, innovation, collaboration, and growth opportunities, remote-first work, unlimited vacation in many locations, comprehensive benefits, training and reimbursement perks, diverse and dynamic teams, social activities, optional in-person meet-ups and travel to international offices, an employee referral program, and an inclusive equal-opportunity culture.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams move from vision to value. It started in 2007 as a time-tracking tool and has since become the #1 time management add-on for Jira, growing within the Atlassian ecosystem while aiming to work smarter with a company that cares. The company is hiring a front-end developer to work on flagship Jira Cloud products—Tempo Timesheets, Capacity Planner, and Financial Manager—collaborating with product managers, designers, developers, QA, and technical writers. Candidates should have 4+ years of front-end experience, 1+ year with TypeScript and React, a CS-related degree, strong TS/JS/CSS/HTML skills, experience building complex UIs, and excellent English, with Java/Kotlin experience a plus. Perks include remote-first culture, unlimited vacation, comprehensive benefits, training and travel reimbursements, diverse teams, opportunities to influence the business, and an equal-opportunity workplace, with applications requested in English.

Tempo serves 30,000+ customers, including a third of the Fortune 500, offering a suite of integrated time- and work-management solutions designed to help modern teams move from vision to value. Since its 2007 origins as a time-tracking tool, Tempo has grown into the #1 time-management add-on for Jira and a trusted name in the Atlassian ecosystem, guided by a culture that blends innovation with a heart for people. The role is for a front-end developer to work on flagship Jira Cloud products (Tempo Timesheets, Capacity Planner, Financial Manager) and collaborate with product managers, designers, developers, QA, and technical writers to solve customer problems with strong UX, performance, and security. Requirements include 4+ years of front-end experience, 1+ year with TypeScript and React, a CS-related degree, and strong TS/JS/CSS/HTML skills, plus experience building complex UIs, usability focus, performance optimization, and the ability to work autonomously in a remote, multicultural environment; Java/Kotlin is a plus. Perks include a remote-first setup, unlimited vacation, comprehensive benefits, training and travel reimbursements, opportunities to travel to international offices, and an equal-opportunity workplace, with applicants asked to submit resumes in English.

Tempo serves more than 30,000 customers, including a third of Fortune 500, and provides integrated tools for time management, resource and budget planning, roadmapping, program management, and reporting to help teams deliver value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, continuing to innovate its products. The company is hiring an SRE to join the European SRE team (part of the global SRE group) to design, implement, and maintain infrastructure that is stable, highly available, cost-efficient, and extensible. Responsibilities include building CI/CD pipelines, deploying on AWS, using Kubernetes and related technologies, automating build, release, and monitoring, ensuring security and compliance, and participating in on-call rotations. Requirements include 6+ years of relevant experience with Kubernetes, Docker, Linux, Bash, Terraform, Git, and AWS, plus Prometheus monitoring and software design patterns; preferred skills include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem experience, with a remote-first culture and comprehensive benefits and equal-opportunity employment.

Tempo serves more than 30,000 customers—including a third of the Fortune 500—and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, rooted in its 2007 origin as a time-tracking tool that became the #1 time management add-on for Jira. The company aims to help teams work smarter and continues to innovate award-winning products while building a tech company with heart. As an SRE, you’ll join the European SRE team that supports several Tempo products and contributes to the Global SRE team, designing, implementing, and maintaining infrastructure, CI/CD pipelines, and cloud deployments on AWS with Kubernetes, automation, monitoring, and on-call support. Required qualifications include 6+ years of experience and strong expertise in Kubernetes, Docker, Git, Linux, Bash, Terraform, experience with monitoring (Prometheus), cloud deployments, AWS, software design patterns, and proficiency in at least one programming language, with pluses such as Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem experience. Benefits include remote-first work, health/dental/vision and savings plans, training reimbursement and travel perks, diverse teams, equal opportunity employment, and an invitation to apply with an English resume.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and expanded through acquisitions to be a trusted name in the Atlassian ecosystem. The company is seeking an experienced SRE to help build infrastructure, ensure stability, cost-efficiency, and extensibility, within the European SRE team and the larger Global SRE team. Responsibilities include designing and maintaining infrastructure, creating and supporting CI/CD pipelines, deploying on AWS with Kubernetes, automating build, release, and monitoring, and participating in on-call rotations while ensuring security and compliance. Tempo offers a remote-first work environment with generous benefits, growth opportunities, a collaborative culture, and a stated commitment to equal opportunity and inclusive hiring.

With over 30,000 customers including a third of Fortune 500, Tempo provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007 Tempo evolved from a time-tracking tool to the #1 time management add-on for Jira and has become a trusted name in the Atlassian ecosystem, embracing a remote-first, heartful tech culture. The SRE role entails designing, implementing, and maintaining infrastructure, building CI/CD pipelines, deploying on AWS with Kubernetes, automating build, release, and monitoring, and ensuring security and on-call support. Requirements include 6+ years of experience, strong Kubernetes/Docker/Git/Linux/Bash/Terraform, Prometheus-based monitoring, cloud deployment, AWS proficiency, software design patterns, and programming skills; plus excellent communication and collaboration; preferred extras include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem experience. Tempo highlights impact, innovation, collaboration, and growth opportunities, offers remote-first work and comprehensive benefits, and is committed to an inclusive, equal-opportunity workplace.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and more, and it began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company seeks an SRE in Europe who will be part of the European SRE team and the broader Global SRE team, building stable, highly available, cost-efficient, and extensible infrastructure to support the engineering organization. The role involves designing, implementing, and maintaining infrastructure; creating CI/CD pipelines; deploying enterprise-scale projects on AWS; working with Kubernetes; automating build, release, and monitoring; monitoring performance; participating in on-call rotations; and ensuring security and compliance. Candidates should have 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, and Prometheus, plus cloud deployment and AWS or similar services, software design patterns, and development skills, with preferred experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and the Atlassian ecosystem. Tempo offers a remote-first environment, generous benefits, training and growth opportunities, a collaborative and inclusive culture, and an equal opportunity workplace, and invites applicants to apply in English.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with an integrated suite for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams work better. Founded in 2007 as a time-tracking tool, Tempo grew into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company promotes a remote-first, inclusive culture focused on meaningful product impact, innovation, collaboration, and professional growth, with a broad set of benefits. The SRE role entails designing, implementing, and maintaining infrastructure, CI/CD pipelines, deploying on AWS, using Kubernetes, automating release and monitoring, supporting on-call operations, and ensuring security and compliance. Required qualifications include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, AWS, software design patterns, and programming skills, with pluses for Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin experience, and Atlassian ecosystem familiarity.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, offering a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more to help teams deliver from vision to value. Founded in 2007 as a time-tracking tool, Tempo has grown to become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a culture dedicated to helping people work better with heart. The role is Senior Backend Developer for Structure for Jira Cloud, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than just closing issues. Candidates should have 4+ years of server-side development in Java and/or Kotlin (at least 1 year in Kotlin), a CS degree, strong CS fundamentals, API design experience, and a background building scalable distributed systems with Kubernetes, Cassandra, Kafka, and Akka, plus solid Java concurrency skills and the ability to work autonomously in a remote setting. Tempo offers a remote-first environment with unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings plan), training reimbursements and other perks, a diverse collaborative culture, and equal-opportunity hiring.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, becoming the #1 time management add-on for Jira since its 2007 origins. The company emphasizes helping people work better with a heart and a remote-first culture, continuously innovating its award-winning products. They are hiring a Senior Backend Developer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems rather than just close issues. Responsibilities include writing efficient, readable, maintainable, testable code in Kotlin/Java, creating unit and integration tests, reviewing peers, and helping maintain Atlassian plugins used by thousands of users with a focus on UX, security, and performance. Requirements include 4+ years of server-side Java/Kotlin (at least 1 year Kotlin), a CS-related degree, API design skills, experience with scalable distributed systems and tools like Kubernetes, Cassandra, Kafka, Akka, Java concurrency, strong English, and the ability to work autonomously remotely, with benefits such as remote-first culture, unlimited vacation, health plans, training reimbursement, and equal opportunity employment.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver value from vision to execution. Since its 2007 beginnings as a time-tracking project, Tempo has become the #1 time management add-on for Jira and grown within the Atlassian ecosystem, driven by a mission to help everyone work better with a tech company that has a heart. The role is Senior Backend Developer on the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA, and technical writers to build one of Tempo's flagship products and focus on solving customer problems rather than merely closing tickets. Requirements include 4+ years of server-side development in Java and/or Kotlin (at least 1 year in Kotlin), a CS/SE degree, strong CS fundamentals, API design experience, building highly scalable distributed systems, and experience with Kubernetes, Cassandra, Kafka, Akka, and Java concurrency, plus excellent English and remote-work capabilities. Perks include remote-first environment, unlimited vacation, comprehensive benefits, training and travel reimbursements, diverse teams, growth opportunities, and an equal-opportunity workplace; applicants should submit resumes in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver from vision to value. Originating in 2007 as a time-tracking tool, Tempo is now the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, committed to helping people work smarter with a heart. The company is looking for a Senior Backend Developer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than merely closing tasks. Responsibilities include writing efficient, testable code in Java and Kotlin, creating unit tests (and some integration and performance tests), reviewing peers' code, and addressing user experience, security, and performance while building Atlassian plugins used by thousands of users worldwide. You should have 4+ years of server-side Java/Kotlin experience (at least 1 year in Kotlin), a CS or related degree, API design skills, knowledge of big-O and data structures, and experience with Kubernetes, Cassandra, Kafka, and Akka, plus strong English and the ability to work autonomously in a remote setting; Tempo offers a remote-first culture, flexible benefits, and ample opportunities for growth.

Tempo serves 30,000+ customers, including a third of Fortune 500 companies, and offers a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, reporting, and more; it is the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help teams work smarter and is seeking a Senior Backend Developer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA engineers, and technical writers to deliver customer-focused solutions. Responsibilities include writing efficient, testable code in Kotlin and Java, creating unit and integration tests, reviewing peers' code, solving problems with emphasis on user experience, security, and performance, and maintaining Atlassian plugins used by thousands of people. Ideal candidates have 4+ years of server-side experience in Java and/or Kotlin (at least 1 year Kotlin), a CS/Software Engineering degree, strong CS fundamentals, API design skills, and experience with distributed systems and technologies such as Kubernetes, Cassandra, Kafka, Akka, and Java concurrency, plus excellent communication and autonomy in remote work. Tempo offers a remote-first culture with unlimited vacation, comprehensive benefits, opportunities for professional growth, and a commitment to equal opportunity and inclusivity; applicants are encouraged to apply in English.

SmartBear emphasizes building quality software with AI-powered visibility and automation, trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Director, AWS Strategic Partnerships will drive growth of SmartBear’s AWS collaboration, leading joint go-to-market, co-selling, marketplace activities, and expanding revenue through AWS channels. You will own joint business planning, activate co-selling motions, strengthen product integrations, and serve as the primary relationship lead across AWS sales, product, and partner teams to accelerate adoption via AWS procurement and Marketplace. Requirements include 5–8 years in strategic partnerships with AWS or major cloud providers, deep AWS knowledge, a proven track record of revenue through cloud partnerships, and experience with SaaS, APIs, and DevOps tools, plus strong communication and cross-functional collaboration skills. SmartBear offers growth opportunities, an inclusive culture, commitment to ethics and social responsibility, and a total rewards package with base salary plus on-target commission estimated at $210,000–$223,000 annually.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality, with over 100 million users and Fortune 500 adoption, plus partners like Google, Atlassian, and Microsoft. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive culture in a hybrid work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. The Business Development Representative role collaborates with Enterprise Account Executives to break into and grow Enterprise Lucid Visual Collaboration Suite opportunities, generating pipeline, prospecting, supporting the sales cycle, and building relationships in large accounts. Requirements include 9+ months of software/SaaS sales experience, English fluency, with preferred qualifications like knowledge of sales processes, experience with Salesforce/Outreach/DiscoverOrg, selling to large customers, strong communication, and a BA/BS degree; French or another European language is a plus.

Atlassian offers flexible work options and hires globally where it has a legal entity, with the ACE team delivering advanced technology and AI/ML-driven data solutions to empower teams and support key business decisions across finance, commerce, people, and workplace domains. As a Technical Program Manager on the ACE team, you report to the Head of TPM and define and manage technical program goals and success metrics, translating business objectives into technical requirements and collaborating with stakeholders to shape comprehensive solutions. You will build delivery plans, communicate status and risks to stakeholders, make data-driven tradeoffs, manage complex dependencies, and champion change to adopt best practices across projects. You will apply your technical understanding of Atlassian systems to partner with engineers and architects, identify risks and mitigations, and ensure the solution meets business requirements with timely delivery. The role requires a BS in Computer Science or equivalent, 7+ years in software engineering or technical product/program management, strategic thinking, understanding of system flows and APIs, and strong verbal/written/presentation and leadership skills, with TPMs not expected to write code.

At Atlassian, employees can choose where to work—office, home, or a mix—and the company hires globally where it has a legal entity, giving people greater control over personal priorities. The ACE team is responsible for delivering advanced technology and AI/ML-driven solutions, building state-of-the-art data solutions to fuel growth, and ensuring enterprise-grade decision-making across finance, commerce, people, and workplace domains. As a Technical Program Manager on the ACE team, you will define and manage technical program goals, translate business challenges into technical requirements, and collaborate with stakeholders to develop comprehensive solutions. You will build project plans, communicate status and risks, manage dependencies, and drive data-driven decisions while championing change and best practices for successful delivery. The role requires a BS in CS or equivalent, 7+ years of relevant experience, strategic thinking, strong communication, and the ability to understand system flows and APIs—end-to-end program management experience is essential, though coding is not required.

Atlassian offers flexible, remote-first work options and hires in any country where it has a legal entity. Atlassian’s Accessibility Team is building an Accessibility Center of Excellence to raise disability awareness, provide training and guidance, and drive best practices across all products and teams. As a Senior Technical Program Manager - Accessibility, you will lead cross-functional programs with engineering, design, product, and compliance to ensure Atlassian’s products meet accessibility standards and to foster inclusion and continuous improvement. Responsibilities include driving accessibility programs, governance and compliance, stakeholder collaboration, program management, reporting and communication, education and advocacy, and customer engagement. Ideal candidates have 7+ years of technical program management experience with a strong background in accessibility, a deep understanding of standards and laws, experience leading large cross-functional tech programs, and excellent communication; nice-to-haves include accessibility certifications, familiarity with assistive technologies, and experience in distributed, global organizations, with benefits such as a mission-driven environment, flexible remote work, and growth opportunities.

Atlassian offers flexible, remote-first work and hires in any country where it has a legal entity. The company’s Accessibility Team is building an Accessibility Center of Excellence to raise disability awareness, provide training, and drive best practices across products. The Senior Technical Program Manager - Accessibility will lead cross-functional programs to ensure Atlassian’s products and services meet accessibility standards, partnering with engineering, design, product, and compliance teams. Responsibilities include driving program strategy, governance and compliance, stakeholder collaboration, roadmaps, reporting, education, advocacy, and customer engagement. Ideal candidates have 7+ years of technical program management with accessibility experience, a strong understanding of standards and regulations, and excellent communication; nice-to-have items include accessibility certifications, experience with assistive technologies, and experience in a distributed global organization, with Atlassian offering a mission-driven environment, remote flexibility, and growth opportunities.

- Atlassian hires in any country where it has a legal entity and supports remote or office work, with virtual interviews and onboarding as part of its distributed-first approach. - The role is a Solution Consultant in the Advisory Services Delivery team, an individual contributor focused on Teamwork Foundations to help enterprise clients realize value from Atlassian investments. - Responsibilities include partnering with customers to solve business challenges, identifying expansion opportunities, creating prescriptive guidance, collaborating with internal teams, and traveling up to 30% (domestically or internationally). - Desired background includes 6-8 years in SaaS, 5+ years in customer-facing roles, strong Teamwork Foundations experience (Jira, Confluence, Loom, Rovo), and English fluency (second language a plus). - Perks include time off, an education budget, volunteer days, and Atlassian’s inclusive culture with non-discrimination and confidential handling of information per EEO guidelines.

- Atlassian hires people in any country where it has a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. - The Atlassian Advisory Services Delivery team is globally distributed and helps enterprise customers realize value from Atlassian products by providing trusted advisors to drive successful outcomes. - Atlassian is hiring a non-managerial Solution Consultant with a Teamwork Foundations focus to deliver scalable technical guidance, align product capabilities with client goals, and help expand usage across new use cases and markets. - Key responsibilities include collaborating with peers to deliver strategic outcomes, solving customers’ business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, advocating for customer needs across teams, and traveling up to 30% for internal and customer-facing events. - Requirements include 6–8 years in SaaS, 5+ years in customer-facing roles, deep expertise in Teamwork Foundations (Jira, Confluence, Loom, and Rovo) and related collaboration tools, the ability to implement teamwork methodologies, English fluency (a second language is a plus), and a culture of inclusion with confidentiality per EEO guidelines.

- Atlassian hires people in any country with a legal entity and supports remote or in-office work, with virtual interviews and onboarding as part of its distributed-first approach. - The Atlassian Advisory Services team is globally distributed and helps the company’s largest strategic and enterprise customers solve complex challenges to maximize their Atlassian investment. - They are hiring a Solution Consultant with a Teamwork Foundations focus as an individual contributor (not a manager) to deliver strategic technical guidance and help expand Atlassian’s reach for customers. - Responsibilities include collaborating on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, building expertise, creating prescriptive guidance, partnering with other teams, and traveling up to 30%. - Requirements include 6–8 years in SaaS, 5+ years in customer-facing roles, expertise in Teamwork Foundations (Jira, Confluence, Loom, and Rovo), and the ability to drive goals and metrics, with English fluency and a second language a plus; Atlassian emphasizes inclusion, offers perks like time off and education budgets, and provides a Candidate Resource Hub for more information.

- Atlassian hires globally where it has a legal entity and supports remote or in-office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. - The role is a non-managerial Solution Consultant with a Teamwork Foundations focus in the Advisory Services Delivery team, aiming to deliver strategic technical guidance that helps customers realize value from their Atlassian investment. - Responsibilities include aligning on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, collaborating across teams, and traveling up to 30% for internal and customer-facing events. - The ideal candidate has 6–8 years in SaaS, 5+ years in customer-facing roles, deep expertise in Teamwork Foundations (Jira, Confluence, Loom, Rovo) and related enterprise collaboration tools, and fluency in English (another language like Spanish, French, or Portuguese is a plus). - Perks include ample time off and an education budget, with Atlassian reinforcing a culture of inclusion and confidentiality, plus resources like a Candidate Resource Hub to support applicants.

- Atlassian hires people in any country where it has a legal entity and supports remote or in-office work with virtual interviews as part of its distributed-first approach. - The role is a Solution Consultant in the Advisory Services Delivery team, a globally distributed group that helps enterprise customers maximize value from Atlassian products, practices, and solutions. - Responsibilities include collaborating to define strategic outcomes, solving client business challenges with Atlassian offerings, identifying expansion opportunities, developing expertise, creating prescriptive guidance, partnering with other Atlassian teams, and traveling up to 30% for internal and customer-facing events. - The ideal candidate has 6-8 years in SaaS, 5+ years in customer-facing roles, deep experience with Teamwork Foundations (Jira, Confluence, Loom, Rovo), and the ability to set goals, strategies, and metrics, with English fluency and a second language being a plus. - Perks include ample time off, an education budget, volunteer days, and Atlassian’s culture of inclusion and nondiscrimination, with confidentiality aligned to EEO guidelines and access to a Candidate Resource Hub.

Atlassian hires in any country where it has a legal entity and offers remote or in-office work, with virtual interviews and onboarding as part of a distributed-first approach, assuming you have eligible working rights and a time zone overlap with your team. The Atlassian Advisory Services team is globally distributed and focuses on customer success, engaging with strategic and enterprise organizations to deliver trusted guidance that maximizes the value of their Atlassian investment. They are hiring a non-managerial Solution Consultant with a Teamwork Foundations focus to deliver wide-scale technical guidance, align product capabilities with business outcomes, and help grow the reach of Atlassian solutions for new use cases and markets. Responsibilities include collaborating with peers to deliver strategic outcomes, partnering with customers to solve business challenges using Atlassian products, identifying expansion opportunities, creating technical content and prescriptive guidance, advocating for customer needs internally, and traveling up to 30% domestically or internationally. Requirements include 6–8 years in SaaS, 5+ years in customer-facing roles, deep expertise in Teamwork Foundations (Jira, Confluence, Loom, Rovo) and other collaboration tools, the ability to write goals and metrics, English fluency (a second language is a plus); perks include ample time off, an annual education budget, and volunteer days, with Atlassian emphasizing non-discrimination and confidentiality and offering a Candidate Resource Hub for more information.

Atlassian supports flexible work locations—office, home, or hybrid—and hires in any country where it has a legal entity to help staff balance family and personal goals. The Guard Design Team protects sensitive data and enforces regulatory standards, building trust with customers by ensuring data safety and giving them controls to adopt and manage Atlassian apps at scale. As a Senior Product Designer on the Guard team, you’ll lead end-to-end design for critical cloud security features, collaborating with engineers, product managers, and security experts across the US and Australia and reporting to a Design Manager in Australia. You’ll translate complex security requirements into intuitive, scalable UX for admins and end users, conduct enterprise user research, champion customer-centric design, contribute to the design system, and mentor other designers. Requirements include 5+ years designing complex SaaS/enterprise products (ideally in security/identity/admin tooling), a strong portfolio, experience with distributed teams and ambiguity, empathy for admins/security professionals, excellent cross-functional communication, and proficiency with Figma, user research, and agile development; bonuses include experience with security/authentication/compliance products and designing for AI.

Atlassian allows flexible work locations—from office, to home, to a mix—and hires in any country where it has a legal entity. The Guard Design Team focuses on safeguarding sensitive data, ensuring regulatory compliance, and enabling customers to adopt and manage Atlassian apps securely at scale. As a Senior Product Designer on the Guard team, you’ll lead end-to-end design of critical cloud security features, collaborating across the US and Australia and reporting to a Design Manager in Australia. You'll translate complex security requirements into intuitive, scalable experiences for admins and end users, conduct enterprise user research, drive cloud-migration adoption, contribute to the design system, and mentor other designers. Candidates should have 5+ years of experience designing complex SaaS or enterprise products (ideally security/identity/admin tooling), a strong portfolio, collaboration with distributed teams, empathy for admins and security pros, excellent communication, and familiarity with Figma, user research, and agile development; bonuses include security or compliance product experience and AI design workflow experience.

Atlassian supports flexible work options—office, home, or a mix—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They are seeking an SDR Content Strategy Manager to help their teams, located in the United States, on the Sales Development Representatives team focused on helping customers in their Atlassian cloud journey. As a Content Strategy Manager, you will be an individual contributor responsible for the SDR organization’s sales plays and campaigns, with the strategic goal of running effective campaigns that exceed revenue expectations. You will align content with sales goals, product positioning, and buyer personas, and collaborate with sales and marketing to create content for specific campaigns and sequence strategies. You will gather and incorporate feedback from content performance and sales reps, leverage customer research and performance data to optimize content effectiveness, define success metrics, analyze performance, and continuously refine content strategy to maximize campaign ROI.

Atlassian supports flexible work arrangements and global hiring for any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. They are hiring a SDR Content Strategy Manager located in the United States, joining a Sales Development Representatives team focused on helping customers in the Atlassian Cloud journey. The role is an individual contributor accountable for designing and running SDR sales plays and campaigns to exceed revenue expectations. Responsibilities include aligning content with sales goals, product positioning, and buyer personas, and collaborating with sales and marketing to create content for specific campaigns and sequence strategies. The position also involves gathering feedback, leveraging customer research and performance data, defining success metrics, and continuously refining the content strategy to maximize campaign ROI.

Atlassian offers flexible work locations and global hiring, with the Principal Support Engineer role within the Cloud Migrations Support team focused on aiding large customers migrating to the Atlassian Cloud and expanding enterprise-scale support. The role involves guiding the strategic direction for multiple enterprise customers, direct engagement with customers and internal stakeholders, and mentoring the wider support engineering team to improve migration experiences. You will partner with Support, Product, and Engineering to craft holistic solutions, become a leading SME in migration tooling, and lead coordination of migration blockers and issues with internal resources. Day one expectations include communicating at executive levels, assessing tickets and root causes, driving strategic initiatives, simplifying crises, creating knowledge articles, and mentoring teammates while championing the customer perspective. Ideal candidates have 10+ years in support/ SaaS/ sysadmin, 5+ years with enterprise customers, and strong skills in SQL, networks, identity technologies, app servers, operating systems, scripting, APIs, tooling, cloud platforms (AWS/ Google), Java/JVM, and Atlassian products, with a focus on knowledge sharing.

Atlassian supports flexible work arrangements and hires in any country where it has a legal entity. The Principal Support Engineer is a leading technical member of the Cloud Migrations Support team, focused on global support for Atlassian’s largest enterprise customers during their migration to the cloud, and on expanding enterprise-grade support capabilities. You will guide the strategic direction for multiple enterprise customers’ cloud journeys, work with customers and internal stakeholders, mentor the wider support engineering team, and act as a vocal customer and technical champion to improve the migration experience. You will partner with Support, Product, and Engineering to deliver holistic migration solutions, lead migration blockers, participate in customer and partner discussions, and leverage internal resources to provide effective solutions in an inclusive environment. Ideal candidates have 10+ years in support or related fields, 5+ years with enterprise customers, and strong skills across SQL, networking, identity technologies, server/OS knowledge, scripting, APIs/CLI, diagnostic tooling, cloud platforms, Java/JVM, and experience with Atlassian apps, with a propensity to identify knowledge opportunities.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first culture. The Sales and Success Strategy team develops data-driven, customer-centric go-to-market strategies to drive sustainable growth, optimize the sales process, and increase market share, measuring success by profitability, market share, and customer delight. Atlassian is seeking a Principal Strategist to develop post-sales and monetization strategies for AI products, including Rovoy, using qualitative and quantitative methods to boost adoption, engagement, and retention while driving P&L growth through pricing and packaging changes. This role is an individual contributor who partners with the Post-Sales executive team and cross-functional stakeholders to define long-term strategy in a fast-paced environment and to understand enterprise SaaS models and the evolving impact of AI. Key responsibilities include turning ideas into actionable GTM plans, conducting financial and market analyses, proactively identifying opportunities, and leading cross-functional stakeholder management across product, engineering, sales, and channel partners, while influencing across all levels and building trust to marshal necessary resources.

At Atlassian, employees can work in an office, from home, or in a mix, with hires across any country where the company has a legal entity, and interviews and onboarding conducted virtually as part of its distributed-first approach. The Sales and Success Strategy team develops pragmatic, customer-centric GTM strategies responsive to market dynamics, using data-driven insights to optimize the sales process, increase market share, and enhance customer experiences and profitability. Atlassian is seeking a Principal Strategist to develop post-sales and monetization strategies for AI products, including Rovoy, using qualitative and quantitative methods to drive adoption, engagement, retention, and P&L growth through pricing and packaging changes. The role is a highly capable individual contributor who partners with the Post-Sales executive team and stakeholders across the organization to define long-term direction, thrives in a fast-paced environment, and understands enterprise SaaS and AI market evolution. Responsibilities include developing actionable GTM strategies from ideation to design, conducting internal and market due diligence, performing financial and market analyses, identifying opportunities, testing new ideas, and leading cross-functional stakeholder management across product, engineering, sales, and channel partners to align efforts from front-line staff to the C-suite.

Atlassian offers flexible work locations (office, remote, or hybrid), global hiring, and virtual interviews and onboarding as part of its distributed-first approach. The Sales and Success Strategy team develops pragmatic, customer-centric GTM strategies using data-driven insights to drive sustainable, profitable growth, improve market share, and enhance customer experiences. Atlassian is seeking a Principal Strategist to develop post-sales and monetization strategies for its AI products, including Rovoy, using qualitative and quantitative methods to boost adoption, engagement, retention, and P&L through pricing and packaging changes. The role is an individual contributor who will partner with the Post-Sales executive team and stakeholders across the organization to define critical strategy and long-term direction, thriving in a fast-paced environment and understanding enterprise SaaS and AI market dynamics. Responsibilities include turning ideation into actionable GTM plans, performing financial and market analyses, identifying opportunities and testing new ideas, transitioning from high-level to detailed insights, and leading cross-functional stakeholder management to influence from the front lines to the C-suite and secure needed resources.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where they have a legal entity, giving employees more control over family and personal goals. Serving over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian emphasizes value selling to show how its products together create enterprise solutions that transform business outcomes. Atlassian’s culture is built on “play as a team,” supporting each other, celebrating wins, and sharing knowledge, and they are seeking a Pre-Sales Solutions Engineer for SMB to solve customers’ hardest problems and help close deals. The role involves partnering with direct sales, partners, and larger account teams on SMB accounts, conducting customer discovery, mapping business problems to Atlassian products, identifying cross-product opportunities, and leading value-based demonstrations to secure buy-in. It also requires building strong SMB seller partnerships, tracking pipeline, collecting product feedback and competitive intelligence, and continuously learning to refine pre-sales knowledge and processes.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity, giving employees control over family and personal goals. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian helps organizations achieve outcomes through its software and a value-selling approach. Atlassian is hiring a Pre-Sales Solutions Engineer for the SMB segment (enterprise customers under 1,000 employees) who will be a solution expert in the sales cycle and help close deals. In this role you will partner with direct sales, partners, and larger account teams, conduct customer discovery, map business problems to Atlassian products, lead value-based demonstrations, and guide customers’ technical needs to gain buy-in. You will also gather product feedback, advocate for product improvements, continuously learn, and collaborate with SMB sellers to discuss pipeline and opportunities, driving cross-product expansion.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity, giving employees greater control over family and personal priorities. With over 250,000 customers worldwide, Atlassian helps organizations like NASA, IBM, HubSpot, Samsung, and Coca-Cola unlock the potential of every team through its software. The company emphasizes value selling, helping customers understand how its products together create enterprise solutions that transform business outcomes. Atlassian differentiates itself with a "play as a team" culture, supporting one another, celebrating wins, and sharing knowledge. It is seeking a Pre-Sales Solutions Engineer for SMB accounts to partner with sales teams, conduct customer discovery, map problems to Atlassian solutions, lead value-based demos, guide customers' technical needs, collaborate with SMB sellers, gather product feedback, and continually develop pre-sales and product knowledge.

Atlassian offers flexible work options—office, home, or a hybrid model—and hires globally wherever there is a legal entity. With more than 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca‑Cola, Atlassian emphasizes value selling to show how its products enable enterprise outcomes and teamwork. The company is seeking a Pre-Sales Solutions Engineer for SMB (customers under 1,000 employees) who will be a solutions expert in the sales cycle and help close deals, with strong earnings potential tied to cloud and AI opportunities. The role involves partnering with direct sales, partners, and larger account teams; conducting customer discovery; mapping business problems to Atlassian products; delivering compelling, value-based demonstrations; and guiding technical requirements to gain customer buy-in. Additional duties include identifying cross-product opportunities, gathering product feedback and competitive intelligence, and continuously learning to enhance pre-sales capabilities and product knowledge.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where Atlassian has a legal entity to support personal priorities. The role involves collaborating with Advisory Services to align on strategic outcomes and partnering with customers to solve business challenges and achieve internal goals through Atlassian products and solutions. Responsibilities include identifying opportunities for service and product expansion within a client’s organization, cultivating deep industry and solution expertise, and leading complex customer engagements using a System of Work across multiple Atlassian solution areas. It also entails driving global internal initiatives, delegating effectively to Solution Consultants while owning client outcomes, and developing innovative technical solution content and tailored enablement to boost customer success. Finally, the role requires influencing engagement and innovation across Atlassian for large enterprise customers and traveling up to 30% of time domestically (and sometimes internationally) for internal and customer-facing events.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where the company has a legal entity. Teams collaborate with Advisory Services to align on strategic outcomes and partner with customers to overcome business challenges using Atlassian products, practices, and solutions. They identify opportunities for service and product expansion within a client’s organization and cultivate deep industry and solution expertise to support diverse teams. The role involves leading complex customer engagements with a System of Work approach, driving global internal initiatives, delegating to Solution Consultants while owning client outcomes, and developing innovative technical content and enablement. Professionals reach across Atlassian to foster engagement, advocacy, and innovation for large enterprise customers, and may travel up to 30% of the time domestically and internationally.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with a mission to unleash the potential of every team. The company is expanding its developer ecosystem and seeks a passionate Developer Engagement Marketing Manager to empower builders on Forge. The role focuses on driving global developer engagement through community operations, events (in-person and virtual), and programs, and will lead flagship initiatives like Codegeist, Developer Day, Atlas Camp, and the Developer Champions program. Responsibilities include event program management, coordinating with Product Marketing, Advocacy, and Regional Marketing, managing community ops, and measuring outcomes to iterate improvements, plus regional activations in areas such as India/APAC. The ideal candidate has 3+ years in developer/product/event marketing or technical program management, strong cross-functional collaboration and communication skills, and a passion for developer communities, with regional ecosystem experience in APAC/India considered a plus.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever they have a legal entity, with a mission to unleash the potential of every team. They are seeking a Developer Engagement Marketing Manager to empower builders on Forge and scale the Developer Program, supporting initiatives like Codegeist, Developer Day, Atlas Camp, and the Developer Champions program. The role centers on driving global developer engagement through community operations and high-impact events (in-person and virtual), managing timelines, briefs, assets, and multi-channel engagement. You will work cross-functionally with Product Marketing, Developer Experience, Advocacy, Community, and Regional Marketing to ensure launch readiness and localized activations, including regional programs in India/APAC. Requirements include 3+ years in developer/product/event marketing or technical program management, demonstrated event operations experience, strong project management and communication skills, and a passion for developer communities; regional ecosystem experience in APAC/India is a nice-to-have.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where the company has a legal entity. - The role involves working with customers and partners to migrate Atlassian products from On-prem to Cloud, including joining calls to provide migration updates and engaging cross-functional support teams (CSMs, EAs, Devs) for the best outcomes. - Responsibilities also include contributing to the creation and review of knowledge articles and participating in release readiness activities. - Qualifications cover 8+ years in support, software services, or system administration for a large end-user community, 2+ years with enterprise customers in a high-touch model, strong database/SQL skills, scripting (Python, Bash), experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, multiple operating systems, networking, and Java/JVM, plus enterprise experience. - A server-to-cloud migration background is an added advantage, and candidates should be able to learn new technologies and collaborate effectively within a multi-role team.

Atlassian supports flexible work locations—office, remote, or a hybrid arrangement—and hires in any country where it has a legal entity to better support employees’ family, personal goals, and priorities. The role involves working directly with customers and partners to migrate Atlassian products from on-prem to Cloud, including joining calls to provide migration updates and coordinating with support teams across regions and functions (CSM, EAs, Devs) for successful outcomes. Responsibilities also include contributing to knowledge articles and participating in release readiness activities. Qualifications include 8+ years in support, software services, or system administration for a large end-user community, 2+ years with enterprise customers in a high-touch model, strong SQL and scripting skills (Python, Bash), and experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, Linux/Unix/Windows, networking, and JVM/Java components; enterprise experience and server-to-cloud migrations are a plus. The role emphasizes teamwork across multiple roles, problem-solving, and a willingness to learn new technologies to become a technical expert.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country with a legal entity to support work-life balance. The role involves working with customers and partners to migrate Atlassian products from on-premises to Cloud, including joining calls to provide migration updates and coordinating with cross-functional teams (CSM, EA, Devs). Additional duties include contributing to knowledge article creation/review and participating in release readiness activities. Required qualifications include 8+ years in support or software services for large end-user communities, 2+ years with enterprise customers in a high-touch model, strong SQL and scripting skills (Python, Bash), experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, multiple operating systems (Linux/Unix/Windows), networking, and Java/JVM knowledge. A demonstrated ability to learn new technologies, work in an enterprise environment, be team-oriented, and server-to-cloud migration experience is considered an added advantage.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity, helping employees balance family and personal goals. The role involves collaborating with Atlassian customers and partners to migrate products from On-prem to Cloud, joining calls to provide migration updates and coordinating with support teams across regions and cross-functional groups like CSMs, EAs, and Devs for optimal outcomes. You will contribute to creating and reviewing knowledge articles and participate in release readiness activities. Qualifications include 8+ years of experience in support, software services, or system administration for a large end-user community, plus 2+ years of experience with enterprise customers in a high-touch model. Required technical skills include SQL querying, scripting (Python, Bash), experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, familiarity with Linux/Unix/Windows, networking, Java/JVM, strong problem-solving and willingness to learn, with server-to-cloud migrations being an added advantage.

Atlassian is seeking a passionate Solutions Engineer to join the APAC Solutions Engineering team, focusing on its largest Southeast Asian customers, with the aim of becoming a trusted advisor and helping clients realize Atlassian's potential. The role aligns with Atlassian's core values—Open Company, No BS; Build with Heart and Balance; Don’t #@!% the Customer; Play, as a Team; Be the Change You Seek—and the team values: Excellence; Team > Individual; Intentional Positivity; Own Your Domain, Your Way. Atlassian offers a flexible working model where employees can work from an office, home, or a mix, and hires in any country with a legal entity. You'll be a technical leader in pre-sales engagements, advocate for Atlassian by aligning solutions with customer goals, empathize with customers, commit to lifelong learning, and drive business outcomes. The company promotes a distributed-first, collaborative culture across the region, empowering employees to try new things and learn from failures.

Atlassian is seeking a passionate Solutions Engineer to join the APAC Solutions Engineering team, focusing on its largest South East Asian customers and acting as a trusted advisor to help them realize their potential with Atlassian, with a call to apply and connect with the Recruitment team. Atlassian's core values guide culture and decision-making, including Open Company, No BS; Build with Heart and Balance; Don’t #@!% the Customer; Play, as a Team; Be the Change You Seek, along with team values like Excellence, Team > Individual, Intentional Positivity, and Own Your Domain, Your Way. Working at Atlassian affords flexibility in location—office, home, or a mix—and they hire in any country where there is a legal entity. What you’ll do includes being a technical leader in pre-sales, advocating for Atlassian, empathizing with customers, lifelong learning, and driving business outcomes to meet revenue goals. We work as a team with a distributed-first model, encouraging problem-solving collaboration and empowering you to Be The Change You Seek, trying new things, and learning from failures.

The role is a highly skilled Pre-Sales Solutions Engineer on Atlassian’s DX Solutions Engineering Team, charged with driving DX product growth in APAC by serving as the solution expert throughout the sales cycle to solve Upmarket and Enterprise customer problems and help close deals. You will own the technical partnership by integrating with the DX team to act as a technical force multiplier for direct sales, partners, and account teams, while tracking customer profiles, complexity, strategic roadmaps, and solution success to optimize outcomes in your territory. You will drive strategic discovery through rigorous customer discovery sessions to define the current state, uncover critical business challenges, and map needs to Atlassian products, platforms, and solutions that unlock customer potential. You will be a technical innovator, architecting and building cutting-edge solutions and integrations that do not yet exist to solve complex, unique customer problems with tailored uses of the Atlassian platform. You will maximize opportunity by pursuing cross-product expansion, serve as the pre-sales product expert, articulate and demonstrate value, forge strategic alliances with Account Executives, and advocate for customers by capturing feedback and competitive intelligence to share with Product Management.

The DX Solutions Engineering team at Atlassian is hiring a Pre-Sales Solutions Engineer to drive growth of the DX product in APAC, serving as the solution expert throughout the sales cycle and helping close key Upmarket and Enterprise deals. You will own the technical partnership and act as the technical force multiplier for direct sales, partners, and account teams focused on Mid-Market and Enterprise customers, tracking profiles, complexity, strategic roadmaps, and solution success in your territory. You will drive strategic discovery by conducting rigorous customer discovery sessions to define the current state, uncover business challenges, and map needs to Atlassian products and solutions. You will be a technical innovator, architecting and building cutting-edge solutions and integrations that currently do not exist to solve unique customer problems and maximize cross-product opportunities. You will serve as the product expert in pre-sales, articulate the value of our tools, forge strategic alliances with aligned Account Executives, and capture customer feedback and competitive intelligence to share with Product Management.

Atlassian offers flexible work options—office, home, or hybrid—and hires globally in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The Customer Success role centers on Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in their digital and AI transformation journeys. It emphasizes Outcome-Driven Success, aiming to accelerate product adoption and deliver measurable business outcomes across global teams. It also covers Strategic Success Planning and Complex Program Leadership, developing Customer Success Plans aligned with customer goals and guiding complex implementations with multiple partners and stakeholders. Additionally, it includes AI & Emerging Tech Enablement, Risk Mitigation, Voice of the Customer, and Cross-Functional Collaboration, advising on AI, proactively managing risks, advocating for customers, and partnering with sales, product, support, and advisory services to maximize value.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of its distributed-first culture. The text invites watching a video about the Customer Success role at Atlassian. It describes Executive Engagement & Trusted Advisor work with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformations. It emphasizes Outcome-Driven Success—accelerating product adoption, delivering measurable value, and driving adoption, retention, and expansion through Customer Success Plans, along with Complex Program Leadership and AI & Emerging Tech Enablement. It also covers Risk Mitigation, Voice of the Customer, and Cross-Functional Collaboration to improve products and deliver a seamless customer experience.

At Atlassian, you can work from an office, home, or a combination, and the company hires globally where it has a legal entity, with virtually conducted interviews and onboarding as part of a distributed-first approach. The Customer Success role focuses on executive engagement and trusted advisory relationships with C-suite leaders to position Atlassian as a strategic partner in digital and AI transformations. It emphasizes outcome-driven success by accelerating product adoption and delivering measurable value and expansion across global teams. Strategic Success Planning involves creating and executing Customer Success Plans aligned with customer goals, including regular check-ins, QBRs, and strategic planning sessions to drive adoption, retention, and expansion. The role also encompasses complex program leadership, AI and emerging tech enablement, risk mitigation, voice of the customer, and cross-functional collaboration to ensure a seamless customer experience.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The job is Senior Mobile Engineer on the Mobile Foundations team, focusing on Android and React Native to design and maintain mobile libraries and tooling that empower Atlassian product teams. You’ll build tools used by hundreds of mobile engineers to ship high-quality work, contributing to core developer experience by improving development environments, CI/CD pipelines, code quality, and platform standards. Requirements include proficiency with React Native, Kotlin/Java, Android UI design, Android Studio/Gradle/Git, CI/CD, testing (JUnit/Espresso/Robolectric), debugging across stacks, multithreading, and at least 6+ years of large-scale mobile app experience, plus strong collaboration and communication skills. Nice-to-have items include platform-team experience, advanced CI/CD and automation, package managers, Bash scripting, open-source libraries, and some public cloud experience.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. The company’s Mobile Foundations team is looking for a Senior Mobile Engineer with strong Android and React Native expertise to design and maintain mobile libraries and tools that enable product teams to deliver great user experiences. Your daily work will help fellow Atlassian engineers be more productive, and your decisions will improve product quality and developer experience by building platform capabilities and productivity tools rather than only shipping features. You will build tools used by hundreds of mobile engineers, contribute to developer experience by setting standards and guidelines, and collaborate with internal engineers to address their needs. Requirements include 6+ years of mobile experience, proficiency in React Native, Kotlin/Java, Android UI design, Android Studio/Gradle/Git, CI/CD and automation, testing with JUnit/Espresso/Robolectric, debugging across systems, multithreading, and a service mindset, with preferred experience in platform teams, scripting, open-source libraries, and cloud offerings.

Atlassian offers flexible work arrangements (office, remote from home, or hybrid) and hires in any country where it has a legal entity. The Mobile Foundations team is seeking a Senior Mobile Engineer to design and maintain mobile libraries and tools with a strong emphasis on Android and React Native, helping product teams deliver great user experiences. Your work will enable fellow Atlassian engineers to be more productive and will directly improve product quality and developer experience by building platform capabilities, guidelines, and tooling across the development lifecycle. You’ll build tools used by hundreds of mobile engineers, contribute to the developer experience, set standards, and collaborate with internal engineers to understand needs and deliver scalable solutions. Requirements include proficiency with React Native, Kotlin/Java, Android UI, Android Studio, Gradle, and Git; experience with CI/CD and automation; testing (JUnit, Espresso, Robolectric); debugging across stacks; multithreading; a system mindset and empathy for internal customers; the ability to work independently and in teams; 6+ years of mobile app experience; and optional experience with platform work, advanced CI/CD, package managers, Bash, open-source libraries, and cloud offerings.

Atlassian lets employees work where they prefer—office, home, or a hybrid arrangement—to better support family, personal goals, and other priorities. They hire in any country where the company has a legal entity. They are seeking a Senior Database Engineer with deep database engine knowledge to join the APAC Database SRE team and solve complex problems related to database infrastructure at scale. The role involves owning technical standards, leading initiatives to improve database performance and reliability, and conducting deep root cause analysis to design corrective actions that mitigate future issues. It’s preferred that candidates have a strong understanding of modern cloud infrastructure, programming and operational experience, and a desire to change the status quo, along with awareness of current database industry trends in reliability and scale.

At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, giving them flexibility to support family, personal goals, and other priorities. They hire people in any country where they have a legal entity. The company is seeking a Senior Database Engineer with deep database engine knowledge to join the APAC Database SRE team, focusing on solving complex, scalable database infrastructure problems. The role involves owning technical standards, leading initiatives to improve database performance and reliability, contributing to the technology stack and future product scale, and conducting deep root-cause analyses with corrective actions to prevent recurrence. They value candidates with a strong understanding of modern cloud infrastructure, programming and operational experience, and a desire to challenge the status quo.

Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires in any country where it has a legal entity. The Principal Product Manager in JSM Growth will set the vision and strategy for a critical self-serve funnel segment and lead cross-functional teams to drive measurable business outcomes and growth. Key responsibilities include defining strategy, owning ambitious OKRs for signups, activation, conversion, and retention, and leading high-velocity experimentation (A/B tests, pricing, onboarding) to validate hypotheses. The role requires cross-functional leadership across Engineering, Design, Data Science, Marketing, and GTM, plus strong customer and market insight to inform decisions and scale impact by mentoring PMs and shaping Atlassian's product management craft. Ideal candidates have 10+ years in product management (at least 2 in Principal/Lead PM in SaaS/B2B/PLG), growth-focused funnel optimization experience, data-driven and strategic thinking, influential leadership, customer obsession, excellent communication, and knowledge of SaaS or Atlassian’s ecosystem is a plus.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The Principal Product Manager for JSM Growth will set the vision and strategy for a key self-serve funnel segment (signup, activation, onboarding, monetisation) and lead cross-functional teams to drive growth. - Responsibilities include owning ambitious OKRs, designing and running rapid experiments, and shaping the direction of JSM and Atlassian’s broader growth strategy. - You’ll collaborate with Engineering, Design, Data Science, Marketing, and GTM, apply deep customer empathy and data analysis, mentor other PMs, and ensure operational excellence by managing dependencies and blockers. - The ideal candidate has 10+ years in product management (including 2+ years as Principal/Lead PM in SaaS/B2B/PLG), proven self-serve growth and experimentation experience, strategic and analytical thinking, strong leadership and communication, customer obsession, and deep industry knowledge.

- Atlassian offers flexible work options and hires globally in countries where it has a legal entity. - The company is seeking a Principal Customer Success Manager in the Enterprise Segment to help customers realize value from Atlassian by driving adoption, solution expansion, and long-term growth across its product portfolio. - The role involves building trusted advisor relationships with C-suite and senior stakeholders, guiding complex customers through their Atlassian journey, and coordinating with account teams to develop Success Plans, regular check-ins, QBRs, and strategic planning. - You will drive adoption in APAC ANZ Public Sector/Government territories, navigate complex multi-partner implementations, expand customer footprints, and act as the voice of the customer to mitigate churn. - Requirements include 8–10+ years in customer success or account management with a strategic enterprise book (~20 accounts), Jira/Confluence knowledge, cross-functional collaboration, and experience with Gainsight (or similar), Salesforce, and Tableau.

- Atlassian supports flexible work arrangements (office, home, or hybrid) and hires anywhere there is a legal entity. - The Principal Customer Success Manager in Enterprise helps customers realize value from Atlassian by delivering scalable methodologies that drive product adoption, solution expansion, and long-term growth, while building relationships across C-suite and multi-layered teams. - The role sits within a team serving over 300,000 customers (including NASA, IBM, HubSpot, Samsung, Coca-Cola) with a value-driven, team-oriented culture. - Key responsibilities include driving adoption across the full product portfolio in APAC ANZ Public Sector, developing trusted advisor relationships with executives, creating and executing Customer Success Plans with regular check-ins and QBRs, navigating complex global implementations, mitigating churn, and acting as the Voice of the Customer. - Requirements include 8–10+ years in customer success or account management with a strategic SaaS portfolio (about 20 enterprise accounts), Jira/Confluence familiarity, cross-functional collaboration, and experience with Gainsight, Salesforce, and BI tools like Tableau.

Tempo serves 30,000+ customers including one-third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and is now the #1 time management add-on for Jira within the Atlassian ecosystem. The company is hiring an experienced QA engineer for Structure for Jira in an agile, collaboration-focused team that values working software over heavy documentation; challenges include extensive compatibility testing across browsers, Jira/Confluence/plugins, delivering quality at speed, and daily prioritization. Responsibilities include planning testing activities, requirements and performance testing, system-level compatibility and integration testing, exploratory and scripted testing, triage of issues, and cross-functional communication with product managers, designers, developers, QA, and writers. Candidates should have at least 2 years of manual functional, regression, and exploratory testing experience, web application testing experience, knowledge of GET vs POST, basic XSS, familiarity with SDLC and Jira/Confluence; ISTQB, Jira administration, agile methods, mind maps, performance and security testing are advantages. Tempo offers impact, innovation, collaboration, and growth opportunities, plus a remote-first environment with unlimited vacation in most locations, health/dental/vision and a savings plan, training reimbursements, WFH support, social activities, and a strong commitment to equal opportunity and inclusion.

Atlassian offers flexible work arrangements—office, home, or hybrid—and hires globally where they have a legal entity, with virtual interviews and onboarding as part of their distributed-first approach. The role is fully remote but located in US Pacific or Mountain time zones. They are seeking a Principal Backend Software Engineer to deliver creative improvements for engineering teams. Responsibilities include unblocking challenges across the software development lifecycle, designing solutions used by other teams, planning large projects, solving complex architecture problems, applying standards, leading code reviews and documentation, and addressing high-risk bug fixes. You’ll set meaningful code-review standards, partner on company-wide projects, transfer your knowledge across languages, and mentor junior teammates.

Atlassian offers flexible work options (office, home, or hybrid) and a distributed-first culture, hiring globally in any country with a legal entity and conducting interviews and onboarding virtually. The role is fully remote but requires you to be located in US Pacific or Mountain time zones. The position is Principal Backend Software Engineer, focused on delivering creative improvements for our engineering teams. You’ll regularly unblock challenges across the software development lifecycle, plan large projects, solve complex architecture problems and apply standards, lead code reviews and documentation, handle high-risk bug fixes, set the standard for meaningful reviews, collaborate on company-wide projects, and mentor junior team members. You’ll transfer your depth of knowledge from your current language to excel as a Software Engineer and mentor more junior members of the team.

Atlassian supports flexible, distributed work with virtual interviews and onboarding, hiring in any country where they have a legal entity. The company is hiring a Success Manager, Adoption Specialist to help customers realize value in the first 90 days of their cloud journey through adoption, change management, and targeted technical guidance. The role serves a large enterprise base (NASA, IBM, HubSpot, Samsung, Coca-Cola) and focuses on showing how Atlassian products create enterprise value, aligned with the team value of “play as a team.” Responsibilities include leading 60–90 day high-touch engagements, guiding customer journeys with predictive signals, delivering value at scale, mitigating churn, championing customer advocacy, and maintaining operational excellence in Gainsight. Candidates should have 5+ years in Customer Success or SaaS with large portfolios, strong relationship-building and cross-functional collaboration skills, Jira/Confluence experience, and familiarity with Gainsight, Salesforce, and BI tools like Tableau.

Atlassian offers flexible work locations and operates as a distributed-first company with virtual interviews and onboarding for global hires. They are hiring a Success Manager, Adoption Specialist who helps customers realize value from their Atlassian investment, focusing especially on the first 90 days of cloud adoption. The role leads 60–90 day high-touch engagements for enterprise customers, guiding them through onboarding, adoption, and value realization with tailored plans and change-management and technical guidance. Responsibilities include delivering value at scale through webinars and outreach, maintaining product and industry expertise, mitigating churn risks, advocating for customers, and ensuring operational excellence via Gainsight and engagement frameworks. Ideal candidates have 5+ years in Customer Success or SaaS, a customer-centric mindset, proven ability to build trusted relationships, knowledge of Jira/Confluence use cases, cross-functional collaboration, strong organization and communication skills, and experience with Gainsight, Salesforce, and BI tools.

Atlassian supports flexible, distributed-first work—office, home, or hybrid—and hires in any country where it has a legal entity, with virtual interviews and onboarding. The company is seeking a Success Manager, Adoption Specialist to help customers realize value, especially during the first 90 days of their cloud journey, by driving adoption, change management, communication planning, and technical subject matter expertise. The Future Team serves over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value and enterprise solutions and embracing a “play as a team” culture. In this role you will lead 60–90 day high-touch engagement cycles for enterprise customers, proactively guiding journeys using predictive signals and frameworks, delivering value at scale through webinars and outreach, maintaining product and industry expertise, mitigating churn risk, championing customer advocacy, and upholding operational excellence in Gainsight. Candidates should have 5+ years in customer success or related SaaS roles, experience managing large portfolios, a customer-centric mindset, ability to build trusted relationships, familiarity with Jira/Confluence, cross-functional collaboration, strong organizational skills, adaptability, excellent communication, and experience with Gainsight, Salesforce, and BI tools like Tableau.

At Atlassian, we serve over 300,000 customers worldwide with complex, large-scale operations and a goal to unleash the potential of every team through powerful software, while fostering collaboration and knowledge sharing. The Success Accelerator Program Manager acts as a strategic partner to Success Teams and cross-functional groups (Product, Data Science, and customer-facing teams) to ensure data-driven insights inform decisions and enhance customer adoption and satisfaction. The role owns the framework for our most critical programs, blending product telemetry with customer behavioral data to build and measure data-backed hypotheses, with the north star of driving measurable adoption improvements. Responsibilities include structuring ambiguous problems, proactively engaging leadership to develop and execute a quarterly strategy plan, reporting product adoption lift, owning lifecycle adoption scoring models with data quality and compliance, and partnering with Program Managers to test and optimize plays, while advising executives with clear, actionable strategies. It requires strong analytics leadership, mentoring, and the ability to influence a mixed audience, plus continuous improvement of analytics processes, and Atlassian offers flexible work options and hiring in any country where it has a legal entity.

At Atlassian, we serve 300,000+ customers with complex, large-scale operations and strive to unleash each team’s potential through exceptional software, aiming for strong customer impact and ongoing revenue growth, guided by our value of “play, as a team.” The Success Accelerator Program Manager acts as a strategic partner to Success Teams and cross-functional groups (including Product and Data Science), ensuring data-driven insights inform business decisions and owning the framework for our most critical programs to drive adoption and satisfaction, with a blend of technical, business, and influence skills and support for the Success Business Office. The role focuses on delivering data-driven insights by blending product telemetry with customer behavior data and building programs around data-backed hypotheses, with the north star of measurable adoption improvements. Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity. Key responsibilities include providing strategic leadership, structuring complex problems, proactively guiding quarterly strategy, reporting product adoption lift, owning lifecycle adoption scoring models with attention to data quality, privacy, and compliance, partnering with PMs to test hypotheses and optimize plays, acting as a trusted advisor to executives, continually improving analytics processes, mentoring teammates, and effectively communicating insights to diverse audiences to drive actionable next steps.

At Atlassian, we serve over 300,000 customers with complex, large-scale operations and aim to unleash the potential of every team through software that delivers customer impact and ongoing revenue growth, guided by our value of “play, as a team.” The Success Accelerator Program Manager acts as a strategic partner to Success Teams and cross-functional groups, including Product and Data Science, ensuring data-driven insights inform decisions and improve key stakeholder outcomes. The role owns the framework underpinning our most critical programs and drives measurable adoption and satisfaction by blending product telemetry with customer behavioral data to validate data-backed hypotheses. It supports the Success Business Office, reports on product adoption lifts, and serves as a trusted advisor to executives while mentoring others and continuously improving analytics processes and methods. Atlassian offers flexible work options and global hiring, and the role requires strong strategic leadership, the ability to influence diverse audiences, and the delivery of actionable insights with a focus on data quality, privacy, and compliance.

At Atlassian, we serve over 300,000 customers with complex, large-scale needs and aim to unleash every team’s potential through impactful software and sustained revenue growth. The company values collaboration and knowledge sharing under the belief of “play, as a team.” The Success Accelerator Program Manager will partner with Success and cross-functional teams (including Product and Data Science) to anchor data-driven insights, own key program frameworks, and drive measurable adoption and customer satisfaction by blending product telemetry with behavioral data. The role blends technical and business acumen, requires influencing stakeholders at all levels, and supports the Success Business Office to deliver high-impact programs guided by data-backed hypotheses, with a north star of adoption improvements. Atlassian offers flexible work locations and global hiring, with responsibilities spanning strategic leadership, adoption scoring, hypothesis testing, executive advisory, analytics process improvement, and mentoring through clear, data-driven storytelling.

Atlassian allows employees to work wherever they prefer—office, home, or a mix. This model gives staff greater control over family needs, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder tag [[INSERT JOB DESCRIPTION HERE]] for adding specific role details. Overall, the message emphasizes flexibility in work location, balance, and international hiring, with job specifics yet to be inserted.

Atlassian allows employees to choose where they work—office, home, or a hybrid model. This flexibility gives Atlassians greater control to support their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder indicating where a job description should go. Overall, it emphasizes flexible work options and international hiring, with the specific job details to be inserted.

Atlassian lets employees choose where they work—office, home, or a hybrid of the two. This flexibility helps Atlassians support their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. There is a placeholder in the text indicating where the job description will be inserted. Overall, the message emphasizes flexible work arrangements, work-life balance, and international hiring.

Atlassian allows employees to choose where they work, whether in an office, from home, or a combination. This flexibility gives staff greater control over supporting their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder that says [[INSERT JOB DESCRIPTION HERE]] indicating content is missing. Overall, the message highlights flexible work arrangements and global hiring opportunities.

Atlassians can choose where to work—office, home, or a combination. This flexibility helps employees better support their family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The document includes a placeholder for a job description: [[INSERT JOB DESCRIPTION HERE]]. Overall, the text highlights autonomy over work location and a global hiring approach, with the job description section yet to be provided.

At Atlassian, employees can work from an office, home, or a mix, with virtual interviews and onboarding as part of a distributed-first approach, and hires can come from any country where the company has a legal entity. The Senior Principal Engineer is a highly experienced backend expert who collaborates across departments to deliver scalable, transformational solutions and mentors others. The role partners with internal customers to define technical direction and OKRs for the Central AI organization, tackling the largest and most complex problems from design to launch and driving company-wide initiatives. It involves owning key OKRs and end-to-end outcomes in a microservices environment, applying architectural standards, and championing scalability, reliability, and performance while maintaining engineering and operational excellence. The position also focuses on continuous improvement, key operational metrics, developer productivity, and hiring and mentoring engineers to foster an open, innovative, and responsible culture.

At Atlassian, employees can work from the office, from home, or a mix of both, with global hiring where the company has a legal entity and virtual interviews/onboarding as part of its distributed-first approach. The Senior Principal Engineer is an experienced, cross-functional leader who works across departments to deliver scalable, transformational solutions and mentors others. The role involves collaborating with partner teams and internal customers to define technical direction and OKRs for the Central AI organization, and tackling the largest, most complex problems from design to launch. Responsibilities include partnering across engineering teams on company-wide initiatives, addressing architecture challenges, applying standards to new projects, and aligning with senior leadership to build strategy that earns customer trust. It also entails owning OKRs and end-to-end outcomes in a microservices environment, championing best practices for scalability, reliability, and performance; ensuring engineering and operational excellence; driving continuous improvement and developer productivity; and helping hire and mentor engineers to foster an open, innovative culture.

At Atlassian, employees can choose to work from an office, from home, or a combination of the two, with global hiring and virtual interviews and onboarding as part of a distributed-first approach. The Senior Principal Engineer is a seasoned backend expert who collaborates across departments to deliver scalable, transformational solutions and serves as a mentor to others. The role involves partnering with internal customers and other teams to define technical direction and OKRs for the Central AI organization, tackling the largest and most complex problems from design through launch. They work with senior engineering and product leaders to build strategy, design solutions that earn customer trust, own key OKRs and end-to-end outcomes in a microservices environment, and champion best practices for scalability, reliability, and performance. They also own engineering and operational excellence, drive continuous improvements and important operational metrics, boost developer productivity, and help hire and mentor engineers to foster an open, innovative, and responsible culture.

Atlassian lets employees work from anywhere—office, home, or a hybrid arrangement—and hires in any country where the company has a legal entity, with interviews and onboarding conducted virtually. The Senior Principal Engineer is a senior expert across multiple backend technologies who collaborates across departments to deliver scalable, transformational solutions and serves as a mentor to junior engineers. The role places a heavy emphasis on leveraging your expertise to assume high levels of responsibility, define technical direction and OKRs for the Central AI organization, and tackle the largest, most complex problems from design to launch while coordinating across engineering teams on company-wide initiatives. They address architecture challenges, apply architectural standards to new projects, and work with senior engineering and product leaders to build strategy that earns customers’ trust and delivers business value. They own key OKRs and end-to-end outcomes for critical microservices projects, champion scalability, reliability, and performance, drive engineering and operational excellence, push for continuous improvements and developer productivity, and help hire and mentor engineers to cultivate an open, innovative, and responsible culture.

Atlassian offers a flexible, distributed-first work culture with options to work from an office, from home, or a mix, and conducts virtual interviews and onboarding for a global workforce where they have a legal entity. The Senior Principal Engineer is a highly experienced backend expert who collaborates across departments, mentors others, and takes on a high level of responsibility. They define technical direction and OKRs for the Central AI organization, tackle the largest and most complex problems from design to launch, and drive company-wide initiatives across engineering teams. They address architecture challenges, apply standards, work with senior leaders to design customer-trusting solutions in a microservices environment, and own key OKRs and end-to-end outcomes. They champion scalability, reliability, performance, and operational excellence, drive continuous improvement and developer productivity, and help hire and mentor engineers to foster an open, innovative, and responsible culture.

At Atlassian, employees can work from anywhere—office, home, or hybrid—while the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Senior Principal Engineer is a seasoned expert across multiple backend technologies who leads transformational, scalable solutions and mentors both senior and junior engineers. They collaborate with partner teams and internal customers to define technical direction and OKRs for the Central AI organization and tackle the largest problems from design to launch. They work across engineering teams on company-wide initiatives, address complex architecture challenges, apply architectural standards, and influence strategy with senior engineering and product leaders to earn customer trust. They own key OKRs and end-to-end outcomes in a microservices environment, champion best practices for scalability, reliability, and performance, drive operational excellence and continuous improvement, boost developer productivity, and help hire and mentor to foster an open, innovative, and responsible culture.

Atlassian offers flexible work options and hires in any country where it has a legal entity. Rovo Chat is Atlassian’s flagship product, delivering a next-generation user experience across Atlassian and third-party sources, powered by cutting-edge LLMs, retrieval, and agentic orchestration to help teams work more efficiently. The Rovo Chat Quality team is a high-visibility group focused on reliability, factual outputs, low latency at scale, and advancing agent architecture, custom models (RL & SFT), and observability. The ideal candidate has a CS-focused degree with 5+ years of ML experience, strong coding in Python or Java, SQL, Spark, and cloud environments (AWS, Databricks), and the ability to communicate ML concepts to diverse audiences while prioritizing practical business value and iterative improvement. Bonus qualifications include experience with deep learning/LLMs, SaaS/B2B or consumer-facing products, and strong problem-solving in ambiguous situations.