Latest Job Offers for the entire Marketplace

Add new offer
Company logo Job Position Location Salary Range Contract Type Category Details
Senior Manager – Application Security
Miro
Amsterdam
Netherlands
Not specified Unknown Engineering

Is remote?:

No
The Senior Manager of Application Security at Miro leads a global team to embed security into the SDLC from concept to customer impact, focusing on secure-by-default design, automated tooling, vulnerability management, offensive testing, and developer engagement while aligning with the AMPED framework and evolving Agentic AI workflows. You will define and operationalize Miro’s application security strategy, oversee a multidisciplinary team across regions, and ensure security is considered early in ideation through threat modeling, risk reviews, design reviews, secure delivery pipelines, and ongoing post-release testing. Responsibilities include leading security engineers in app security, threat modeling, secure architecture, and vulnerability remediation; integrating security into CI/CD and infrastructure-as-code; managing bug bounty and third-party testing; building a Security Champions program; guiding AI-assisted development tools; and establishing KPIs with cross-functional governance. Requirements are 10+ years in software/security, 3+ years in technical leadership, strong threat modeling and SSDLC expertise, experience with Security Champions and offensive security, familiarity with ISO 27001/SOC 2/GDPR and AI regulations, plus experience with AI/LLM tooling, AWS, and API/microservices, and the ability to manage distributed teams. Why join: you’ll shape how innovation and trust scale at Miro, work across the AMPED operating model with a diverse global team, and enjoy Amsterdam-based role with competitive equity, benefits, and growth opportunities, within a culture that emphasizes belonging and inclusion and adheres to recruitment privacy policies.
Site Reliability Engineer, Cloud Security
Miro
Amsterdam
Netherlands
Not specified Unknown Engineering

Is remote?:

No
Miro's Cloud Security team is a hybrid group within Cloud Engineering & Operations that operates key security capabilities such as Cloud Identity, Web Application Firewall, Cloud Governance, Secrets Management, and CNAPP to support the company’s cloud posture. They are seeking a seasoned Site Reliability Engineer to secure a large-scale AWS/EKS platform, responsible for the security, reliability, and scalability of core security capabilities, and to build automated, secure solutions that enable fast development while keeping the platform safe. Responsibilities include designing and maintaining scalable security controls with Infrastructure-as-Code for AWS/EKS, automating deployment of WAF, Secrets Management, and Cloud Governance tooling, ensuring reliability of security services, collaborating with teams as a security consultant with a focus on Kubernetes, participating in on-call incidents, and improving observability to detect misconfigurations or vulnerabilities at scale. Requirements include extensive Kubernetes administration and security expertise, strong AWS security services knowledge (IAM, WAF, Secrets Manager) and cloud networking fundamentals, Terraform and GitHub CI/CD experience, programming in Python or Go, familiarity with Secrets Management solutions (e.g., Vault), privileged access management experience a plus, and a background in SRE/DevOps focused on production reliability. Benefits include a competitive equity package, medical insurance, lunch/snacks in the office, wellbeing benefit and equipment allowance, annual learning and development funds, travel allowance for commuting, and the opportunity to work with a globally diverse team in Amsterdam, aligned with Miro’s mission and its emphasis on belonging and inclusion, with recruitment privacy policies in place.
Senior Manager – Application Security
Miro
Amsterdam
Netherlands
Not specified Unknown Engineering

Is remote?:

No
The Senior Manager of Application Security leads a global team to embed security into Miro’s Software Development Lifecycle—from concept to customer impact—through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement, aligned with AMPED Ways of Working and AI-enabled development. In this role you will define and operationalize Miro’s application security strategy, lead multidisciplinary security engineers across regions, and embed security across all product lifecycle phases—from threat modeling and design reviews to secure delivery pipelines and post-release monitoring, including guiding secure adoption of AI tools. Key responsibilities include coordinating cross-functional initiatives, integrating security into CI/CD and infrastructure-as-code, managing bug bounty and third-party testing, scaling the Security Champions program, guiding Agentic AI workflows, and providing patterns, reference architectures, and KPIs for secure development and privacy-respecting features. Requirements include 10+ years in software/security, 3+ years of technical leadership, deep expertise in threat modeling and SSDLC, governance framework experience (ISO 27001, SOC 2, GDPR), familiarity with AI/LLM tooling and AWS, and the ability to lead distributed teams and communicate with both technical and business stakeholders. Why join: you’ll help scale innovation and trust at Miro across the AMPED framework, contribute to AI-driven and agentic workflows, and enjoy a competitive equity package, benefits, and a collaborative culture in Amsterdam.
Digital Sales Representative
Zendesk
Manila
Philippines
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a Digital Inside Sales Representative as a founding member of a new high-velocity team, with travel to offices required for training before moving to a hybrid work arrangement. You will handle a large volume of inbound leads and existing customers across calls, meetings, chat and email, actively resolve inquiries to drive online conversions, become a Zendesk product expert, conduct discovery calls and demos, and meet SLAs, KPIs, and a shared revenue target. Ideal candidates have 2+ years of sales experience (SaaS/software preferred), excellent English writing skills, strong organization, the ability to multitask many opportunities, and thrive in a fast-paced environment while working with a global client base; in-office three days per week. The role offers a hybrid model with an onsite-centric schedule and remote work, with specifics determined by the hiring manager, and requires attendance at the local office part of the week. Zendesk emphasizes equal opportunity, diversity, and inclusion, may use AI for screening, and provides accommodations for applicants with disabilities.
Intern, Product Design
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a Design Operations Intern (also known as a Design Program Manager or Producer) for the Product Design team, with a specific focus on AI Enablement to help shift design workflows toward AI collaboration and faster delivery. Responsibilities include auditing and optimizing workflows, piloting AI capabilities, maintaining an internal AI tools inventory, creating AI in Design enablement content, coordinating the AI Champions program, and measuring adoption and impact on designer time and satisfaction. Zendesk emphasizes responsible AI, ensuring privacy, mitigating bias, and maintaining a human-in-the-loop approach in design work. Basic qualifications require current enrollment in a relevant degree program and a portfolio, plus authorization to work in the U.S.; preferred qualifications include familiarity with design thinking and product development, hands-on AI tool experience, strong organizational skills, curiosity, inclusive design interest, and knowledge of ethical AI frameworks. Compensation ranges from $31.25 to $61.00 per hour with potential bonuses and benefits; the role is hybrid with some in-office time, and Zendesk commits to equal opportunity employment and accessibility accommodations.
Customer Enablement Manager - Figma Weave (London, United Kingdom or Tel Aviv, Israel)
Figma
London
United Kingdom
Not specified Unknown Weavy - Figma Weave

Is remote?:

No
Figma is growing its team to make design accessible for all, combining craft and technology to power AI-native creativity and a platform that supports ideas-to-product collaboration worldwide. The Customer Enablement Manager for Figma Weave will shepherd adoption for large commercial and enterprise customers, aligning product value with customer goals, and delivering tailored enablement strategies and scalable trainings. This role requires building trusted cross-functional relationships, partnering with Account Executives, Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to drive adoption, expansion, and renewal risk mitigation. Requirements include 4+ years in customer success/enablement or a similar SaaS role, excellent communication, strong product knowledge, a customer-first approach, and a track record of delivering outcomes; nice-to-haves include experience with node-based design tools, UX/UI, Design Ops, or frontend development. Figma emphasizes Grow as you go, diversity and equal opportunity, and accommodations for disabilities, with notes about interview expectations (cameras on during video interviews, in-person onboarding) and that applicants’ data will be processed under the Candidate Privacy Notice.
Business Recruiter
Figma
New York
United States
Not specified Unknown Talent

Is remote?:

Yes
Figma is expanding its team and seeks an experienced full-life cycle Business Recruiter to support Marketing, G&A, and People as it scales, aligning with its mission to make design accessible and collaboration possible from anywhere. The role involves managing end-to-end recruiting for these functions, partnering with leaders to develop top-of-funnel strategies, building diverse pipelines, handling inbound referrals, and using data to influence hiring decisions while driving BEI initiatives. Requirements include 6+ years of in-house recruiting in high-growth environments, experience partnering with senior executives on niche searches in Marketing/G&A/People, strong SaaS market knowledge, and advanced sourcing skills, with nice-to-haves including SaaS in-house experience and Director-level hiring. The compensation package includes a base salary range of $136,000–$210,000 (remote pay localization for remote roles), equity, and a comprehensive benefits program, with a commitment to diversity and accommodations. The role can be based in a US hub or remote in the US, and candidates should note policies such as cameras-on during video interviews, in-person onboarding, and a Candidate Privacy Notice governing data handling.
Business Recruiter
Figma
San Francisco
United States
Not specified Unknown Talent

Is remote?:

Yes
Figma is hiring an experienced full-cycle Business Recruiter to support Marketing, G&A, and People, with roles based in US hubs or remotely in the United States. The role entails managing end-to-end recruiting, partnering with leaders to develop top-of-funnel strategies, sourcing passive talent, handling inbound applications, using data to influence hiring decisions, and leading BEI initiatives. Requirements include 6+ years of in-house full-cycle recruiting in a high-growth SaaS environment, experience with senior executive searches in Marketing, G&A, and People, advanced sourcing skills, and a plus for director-level leadership hires. Compensation includes an annual base salary range of $136,000–$210,000 for SF/NY hubs, with remote roles localized to 80–100% of the range, plus equity and a comprehensive benefits package. Figma emphasizes diversity and equal opportunity, offers accommodations for disabilities, requires cameras on during video interviews, and notes in-person onboarding and processing of candidate data under the Candidate Privacy Notice.
Account Executive, Mid-Market
Figma
New York
United States
Not specified Unknown Sales

Is remote?:

Yes
Figma is expanding its team to make design accessible and to help teams brainstorm, prototype, translate designs into code, and collaborate in real time from anywhere. The Account Executive, Mid-Market will manage a targeted book of existing mid-market customers (500–5000 FTEs), align with executives on priorities, secure sponsorship for enterprise deployments, develop account plans, and collaborate cross-functionally to move deals and ensure customer success. Requirements include a proven track record closing SaaS sales with a book of customers under 5000 FTEs, meeting pipeline targets for net new business, and managing complex 3–9 month sales cycles, with a preference for experience selling to technical executive teams and deal qualification certification as a plus. The role offers an annual base salary of $110k, equity, comprehensive benefits, and sales incentives, with remote-work pay localization between 80% and 100% of the base range (and in-office options) depending on location. Figma is an equal opportunity employer, provides accommodations for disabilities, requires cameras on during video interviews, and processes candidate data per its privacy notice, with in-person onboarding for new hires.
Account Executive, Mid-Market
Figma
San Francisco
United States
Not specified Unknown Sales

Is remote?:

Yes
Figma is expanding its team to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI iteration, and invites applicants for an Account Executive, Mid-Market. The role focuses on maintaining and growing a targeted Mid-Market book (500-5,000 FTEs), aligning with executives on priority initiatives, and driving enterprise-wide adoption and long-term value through cross-functional collaboration and expansion opportunities. Requirements include several years of SaaS/software sales with a book under 5k FTEs, consistent pipeline generation, managing 3-9 month complex sales cycles, and a value-driven sales methodology; nice-to-haves include selling to technical executives, adaptability, and deal qualification certifications. The position can be based in US hubs or remote within the US, with a base salary of $110k (location-based adjustments for remote roles) plus equity and a comprehensive benefits package including health, retirement, parental and wellness programs, stipends, and incentive pay. Figma emphasizes equal opportunity, accommodations for applicants, and requires cameras on during video interviews and in-person onboarding, with candidate data processed per the Candidate Privacy Notice.
Vice President of AI Ecosystem Partnerships
SmartBear
Somerville
United States
Not specified Unknown Sales

Is remote?:

No
SmartBear emphasizes quality software and AI-enabled solutions, serving over 16 million developers at 32,000+ organizations, and aims to be the trusted independent testing layer in an AI-powered software ecosystem. The Vice President of AI Ecosystem Partnerships will lead end-to-end partnership strategy for autonomous application testing, report to the SVP of Channel, and build strategic partnerships with AI-driven code, workflows, and applications, owning the lifecycle from strategy through deal execution, product integration, and launch. Key responsibilities include defining and executing the partnership strategy within the AI code-generation ecosystem, establishing revenue-driven partnerships with platforms such as Anthropic, OpenAI, Cursor, Windsurf and other agent-based ecosystems, and positioning SmartBear as the neutral testing authority while managing relationships and deal execution. The role requires 12+ years in SaaS/AI partnerships, a track record of sourcing and closing complex partnerships, executive presence, and the ability to operate in ambiguous markets; preferred experience includes AI code-generation tools, autonomous agents, testing/DevOps, and shaping category narratives. SmartBear promotes a collaborative, inclusive culture with growth opportunities and a compensation package including base salary of $350,000–$375,000 plus performance bonuses and equity (if eligible), plus benefits and hybrid work options.
Renewals Specialist
SmartBear
Somerville
United States
Not specified Unknown Sales

Is remote?:

No
SmartBear emphasizes quality and AI-powered solutions, serving more than 16 million developers across 32,000+ organizations. The Renewals Specialist will own the full renewal lifecycle, build trusted advisor relationships, identify expansion opportunities, drive product adoption, and collaborate with Sales, Customer Success, Finance, and Support to minimize churn. Requirements include 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, SaaS experience preferred, and strong communication, analytical, and multitasking skills. The company highlights growth opportunities, an inclusive culture, celebration of employees, a People and Culture focus, and a commitment to ethical practices and social responsibility, with global offices and flexible work options. Compensation is an estimated annual cash package of $80,000 USD (base + on-target commission), with actual pay determined by experience, skills, equity, and location.
Associate Software Engineer - Java
SmartBear
Ahmedabad
India
Not specified Unknown Software Engineering

Is remote?:

Yes
SmartBear emphasizes quality-driven software and offers end-to-end solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Associate Software Engineer – JAVA role is part of SmartBear’s transformation of QMetry Test Management for Jira and focuses on solving challenging business problems and building scalable Java 17/21 applications, including backend services and REST APIs using Java, Spring Boot, and JSON. You will design, document, and implement new systems and enhancements, write code per product requirements, create automated tests, contribute to system testing, and communicate status, issues, and risks in an Agile, Jira-enabled environment while collaborating with business and technical stakeholders. Required qualifications include 1–2 years of hands-on Java 17+ experience with a bachelor’s degree in computer science, computer engineering, or related field; API-driven development with REST/JSON; experience with Java, Spring, and JPA; relational databases (MySQL, PostgreSQL, MSSQL, Oracle); Agile/SCRUM experience; and familiarity with the Atlassian suite (a plus). SmartBear offers opportunities for career growth, a holistic People and Culture approach, celebration of diversity (including birthdays off), a commitment to ethics and social responsibility, an inclusive workplace, and a global presence with offices worldwide, supported by awards and an equal-opportunity employer stance (LI-AC2).
QA Internship
Lucid Software
Salt Lake City
United States
Not specified Intern QA

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and is offering a QA Intern position from April to August 2026 with a hybrid setup: remote work plus in-person collaboration at the South Jordan, UT office on Tuesdays and Thursdays. The company emphasizes core values such as teamwork over ego, innovation, individual empowerment, initiative and ownership, as well as passion and excellence, and it strives to create a respectful and inclusive environment. As a QA Intern, you’ll join a scrum team, perform hands-on testing, work with Software Engineers, Product Managers, and UX Designers to ensure high-quality releases, and have support from the broader QA team while enjoying meaningful autonomy. Responsibilities include holistically advocating for quality, testing across use cases, using manual testing to mimic user interactions, collaborating on larger initiatives, maintaining the bug backlog, and attending meetings to align on priorities. Requirements include being organized, detail-oriented, curious and tenacious, user-focused empathy, collaboration, ownership, and 0–3 years of experience, with preferred qualifications such as experience with Jira/Confluence, web app testing, and developing test suites in a fast-paced environment.
NA SMB Expansion Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software positions itself as a leader in visual collaboration with core values including innovation, excellence, empowerment, initiative, ownership, and teamwork, while fostering a diverse, respectful, and inclusive culture. It operates as a hybrid workplace with remote or in-office options and has earned recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list, serving customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. The SMB Expansion Account Executive role focuses on strategic growth for current Lucidchart and Lucidspark customers across assigned territories, handling prospecting, closing, renewals, expansion, and ongoing engagement. Responsibilities include closing business, building relationships within existing accounts, maintaining forecasts, demonstrating the Lucid Suite’s value, and collaborating cross-functionally to meet team SLAs and initiatives. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing, strong written and verbal communication, and a hybrid in-person role at the South Jordan, UT office two days per week (Tuesday and Thursday), with preferred qualifications such as Salesforce experience, CRM hygiene, software sales, and a BA/BS or equivalent.
NA SMB Expansion Account Executive
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software positions itself as a leader in visual collaboration with core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while promoting diversity and an inclusive culture. It operates as a hybrid workplace offering remote, in-office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list, serving customers like Google, GE, and NBC Universal with partners including Google, Atlassian, and Microsoft. The SMB Expansion Account Executive role drives strategic growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on renewals, expansion, and ongoing engagement after qualification. Responsibilities include closing business, prospecting, building relationships with existing accounts, delivering excellent customer service, improving outbound prospecting and pipeline, reliable forecasting, and demonstrating the Lucid Suite’s value with a Teamwork Over Ego mindset. Requirements include 1–3 years in SaaS/tech sales with at least 1 year of closing, strong written and verbal communication, and a hybrid work arrangement at the Raleigh, NC office two days per week (Tuesday and Thursday); preferred qualifications include CRM experience (Salesforce), experience closing deals, relationship management, software sales, Salesforce hygiene, ability to manage many prospects, familiarity with tools like Salesloft, and a BA/BS.
Tax Accountant
Adaptavist
United Kingdom Not specified Full time Finance & Accounting

Is remote?:

Yes
The Tax Accountant will support the Group Tax Manager in day-to-day tax and financial activities, collaborate with the finance team on tax reporting and compliance, uphold high ethical standards, and adapt to evolving regulations and deadlines. The role backs hyper-growth and global expansion by handling tax compliance, reporting, and planning for multiple entities operating globally. Key duties include preparing tax returns (VAT, OSS VAT, GST/HST, SST, and sales tax) for UK group and overseas entities, performing balance sheet reconciliations for direct/indirect tax liabilities and VAT turnover, and posting monthly tax journal entries, as well as assisting with filings and payments. It also covers monthly tax cashflow preparation, liaising with treasury on timely payments, managing monthly tax submissions in AvaTax and maintaining the ECM database, and keeping indirect tax files up to date, plus PSA and STBV reporting, R&D claims coordination, and Transfer Pricing documentation. Additional responsibilities include providing timely responses to tax queries, assisting audits and liaising with HMRC/overseas authorities, supporting ad hoc projects, and contributing to team capability and mentoring future direct reports.
Strategic Sales Manager (monday.com) - (Maternity Cover - Contrato de Sustitución)
Adaptavist
Spain Not specified Fixed term contract Business Development

Is remote?:

Yes
The company is seeking a Strategic Sales Manager (temporary maternity cover) for Adaptavist Spain to grow the monday.com partnership in Spain under a Spanish Contrato de Sustitución that ends when the employee on leave returns. The role involves owning a Spain-based territory and book of business, engaging mid-market and enterprise clients to drive recurring revenue through licensing and supported services, within a remote-first team. Responsibilities include Sales Strategy and Execution: managing the full sales cycle, nurturing leads and existing relationships, and adjusting negotiation strategies to exceed targets. It also requires deep product and services knowledge of monday.com and Adaptavist offerings, using value-based selling to align services with clients’ business goals. Additionally, the role covers Strategic Collaboration and Reporting with the Services Manager, monitoring metrics like client retention and satisfaction, plus building networks and handling high-stakes negotiations and communications.
Senior Solutions Engineer, Enterprise
Atlassian
Mountain View
United States
Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible, distributed-first work arrangements—with options for office or remote work—and hires globally in countries where it has a legal entity, with interviews and onboarding being conducted virtually. The company is seeking a Pre-Sales Solutions Engineer for its enterprise business to be a product expert in the sales cycle, solve customers’ toughest business problems with Atlassian products, and help close enterprise deals. The role sits on a team serving 250,000+ customers (including NASA, IBM, HubSpot, Samsung, Coca-Cola) and emphasizes value selling, a “play as a team” culture, and a mindset where employees work with Atlassian, not for Atlassian, with high earnings potential tied to frontier cloud and AI opportunities. Responsibilities include partnering with account teams and channel partners for Fortune 500 accounts, conducting customer discovery, mapping problems to Atlassian solutions, identifying cross-product opportunities, and delivering compelling value-based demonstrations to diverse stakeholders. The role also requires guiding technical needs to gain buy-in, building strong partnerships with account executives, tracking pipeline, collecting product feedback and competitive intelligence, and continuously learning Atlassian’s products and sales processes.
Senior Solutions Engineer, Enterprise
Atlassian
San Francisco
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible, distributed-first work arrangements and hires globally where it has a legal entity, with virtual interviews and onboarding. They are hiring a Pre-Sales Solutions Engineer for the enterprise to be a product expert in the sales cycle, solve major customer problems, and help close deals. The team serves over 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value selling and a “play as a team” culture where employees work with Atlassian, not for it. Responsibilities include partnering with account teams and partners, conducting customer discovery, identifying expansion opportunities, leading value-based demonstrations, and guiding customers’ technical needs to secure buy-in. It also involves documenting product feedback and competitive intelligence for internal use, collaborating with account executives, maintaining pipeline visibility, and continuously updating pre-sales and product knowledge.
Senior Solutions Engineer, Enterprise
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible, distributed-first work options, enabling employees to work from office or home and hire globally where they have a legal entity, with virtual interviews and onboarding. The company is seeking a Pre-Sales Solutions Engineer for its enterprise business who will be a product expert in the sales cycle, solving customers' hardest business problems and helping close enterprise deals. The team serves over 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a collaborative, team-first culture where employees work with Atlassian, not for Atlassian, with strong earnings potential in cloud and AI. Responsibilities include partnering with account teams and channel partners for Fortune 500 accounts, conducting customer discovery, mapping needs to Atlassian products, identifying cross-product opportunities, leading value-based demos, and guiding technical requirements to gain buy-in. Additional duties involve maintaining partnerships with account executives, tracking pipeline, documenting product feedback and competitive intelligence, and continuously learning to refine pre-sales knowledge and Atlassian offerings.
Senior Solutions Engineer, Enterprise
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work locations (office, home, or hybrid) and operates as a distributed-first company with virtual interviews and onboarding, hiring globally where they have a legal entity. They are seeking a Pre-Sales Solutions Engineer for enterprise to be a product expert who solves customers’ hardest business problems with Atlassian products and helps close enterprise deals. The team emphasizes value selling and a “play as a team” culture, serving customers like NASA, IBM, HubSpot, Samsung, and Coca-Cola. The role involves partnering with account teams and channel partners, conducting customer discovery, mapping needs to Atlassian products, identifying cross-sell opportunities, and leading compelling value-based demonstrations. It also requires guiding customers’ technical requirements, building strong partnerships with account executives, documenting product feedback and competitive intelligence for internal development, and continuously learning and refining pre-sales knowledge and processes.
Senior Customer Success Manager, DX
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
DX is a Salt Lake City-based, fast-growing SaaS company that collects millions of data points to provide insights on developer productivity for customers like Pinterest, GitHub, BNY, and Xero, and it recently closed an acquisition by Atlassian to accelerate growth and impact. The role is fully remote and located in the Eastern Time zone, and as a CSM you will partner with DX’s customers to drive engineering transformation using the platform, overseeing implementation and the renewal lifecycle. You will join a team of collaborative CSMs focused on building an exceptional customer success function, owning the full lifecycle from implementation to renewal, and coordinating with ProServ, Sales, Support, and Solutions Engineering. Key responsibilities include becoming a product expert, creating and executing a customer success plan, driving utilization and business alignment, forecasting renewals, pursuing net-new expansions, and arranging executive-level discussions as part of an account strategy. DX’s values center on individual mastery and high performance, seeking candidates who are meticulous, consistent, quick learners, able to own outcomes and influence others, with excellent communication and relationship skills; startup experience and experience with a technical audience are a plus.
Senior Customer Success Manager, DX
Atlassian
New York
United States
Not specified Unknown Sales

Is remote?:

No
DX, based in Salt Lake City, Utah, is a fast-growing SaaS company delivering developer-productivity insights from millions of data points for customers like Pinterest and GitHub, and it was recently acquired by Atlassian. The role is fully remote but requires you to be located in the Eastern Time zone, and as a Customer Success Manager you’ll partner with DX’s customers to drive engineering transformation, overseeing implementation, utilization, and renewal. You’ll own the full customer lifecycle, coordinate internal teams (ProServ, Sales, Support, Solutions Engineering), create a customer success plan, and target net renewals and expansion while forecasting renewals. You’ll establish DX as a strategic driver for your accounts through executive discussions, uncover expansion opportunities, collaborate across the business, and proactively track key metrics to measure success. DX emphasizes mastery and high performance, seeking meticulous, outcome-focused teammates who can own and influence outcomes, with startup experience or prior work with technical audiences as a plus.
Account Executive, Mid-Market Pacific Northwest
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible, distributed-first work options globally, with virtual interviews and onboarding and hiring in any country where they have a legal entity. Their products Jira Software, Confluence, and Jira Service Management help teams collaborate, and their customer base includes Fortune 500 firms and names like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, and meeting revenue targets, while advocating for customers to inform product and engineering teams and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. Responsibilities include developing and executing strategic sales plans, qualifying leads, building relationships with C-level executives, understanding needs, proposing solutions, negotiating contracts and pricing, forecasting, and staying current on industry trends, with travel as needed. The role also requires building territory or named account strategies, serving as the main Atlassian contact or escalation point, running strategy plays, and working cross-functionally on complex sales cycles with Channel Sales.
Account Executive, Mid-Market Pacific Northwest
Atlassian
Seattle
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options—office, remote, or a mix—and hires in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company aims to unleash the potential of every team through its agile, DevOps, IT service management, and work management software, including Jira Software, Confluence, and Jira Service Management. Its customers include Fortune 500 companies and others like NASA, Audi, Kiva, Deutsche Bank, and Dropbox, who rely on Atlassian to help teams collaborate and deliver quality results. The Mid-Market sales role involves managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, achieving revenue targets, and advocating for customers by providing feedback to product and engineering teams. Responsibilities include developing and executing account or territory plans, building executive relationships, understanding client needs, negotiating contracts, forecasting, traveling to meet clients as necessary, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to drive sales across complex cycles.
Mid-Market Sales Manager, DACH (German speaker)
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. They are hiring a first-line Sales Manager reporting to the EMEA Mid-Market Sales leader to oversee a DACH-focused Mid-Market team of 6-8 sellers. The role involves developing and managing the DACH Mid-Market sales organization, creating customized sales strategies for mid-market customers, fostering long-term key accounts, and achieving revenue targets. The Manager will recruit, hire, and onboard new Account Executives, build a world-class team, mentor and coach them, set performance goals and metrics, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve processes and customer satisfaction. They will analyze sales data and market trends to identify opportunities, conduct regular performance evaluations, and stay informed about industry trends, competitor activity, and market dynamics in the enterprise segment.
Mid-Market Sales Manager, DACH (German speaker)
Atlassian
Germany Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options, allowing employees to work in an office, from home, or a combination, and hires in any country where it has a legal entity. They are hiring a 1st line Sales Manager who will report to the EMEA Mid-Market Sales leader and oversee a DACH mid-market team of 6-8 sellers. The role involves developing and managing a DACH mid-market sales organization, creating customized sales strategies, fostering long-term relationships with key accounts, and achieving revenue targets. The Sales Manager will recruit, develop, and coach the team, set performance goals, onboard new Account Executives, and help develop future sales leaders. They will collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers, analyze sales data and market trends, and stay informed about industry dynamics to identify growth opportunities.
Manager, Enterprise Account Management, EMEA
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first culture. The company seeks a Manager to lead Enterprise Account Managers focused on retaining and expanding Atlassian’s largest Enterprise customers across EMEA, working with Global and EMEA Sales to drive total book of business growth. The role includes strategic opportunities such as white space analysis, regional account planning and mapping, and cross-functional partnerships with Sales support teams, all within Atlassian’s open, collaborative culture. Key responsibilities include leading a high-performing team focused on Southern Europe, owning regional performance and revenue forecasting, balancing priorities across a complex EMEA landscape, and overseeing staffing, onboarding, and upskilling for regional talent while collaborating with Services, Channel, and Customer Success. You’ll serve as the voice for the team, escalate blockers to enable optimal performance and customer experience, learn Atlassian’s GTM model, and contribute to building the next-generation enterprise business model across EMEA by owning or collaborating on regional improvement projects.
Manager, Enterprise Account Management, EMEA
Atlassian
London
United Kingdom
Not specified Unknown Sales

Is remote?:

No
Atlassian supports a flexible, distributed-first work model with virtual interviews and onboarding, and hires in any country where the company has a legal entity. The role is for an experienced Manager to lead and develop a team of Enterprise Account Managers focused on Atlassian’s largest enterprise customers across EMEA, aiming to retain and expand them and drive total book of business growth in the region. You will collaborate with Global and EMEA Sales, work on strategic opportunities such as white space analysis, regional account planning and mapping, and partner with Sales support teams cross-functionally. The ideal candidate is a collaborative leader with strong leadership, cultural awareness, and humility, thriving in Atlassian’s open, honest, and supportive culture. Responsibilities include leading the Southern Europe team, owning performance and regional revenue forecasting, coordinating with Services, Channel, and Customer Success, overseeing staffing and onboarding, acting as the team voice to remove blockers, and helping build Atlassian’s next-generation enterprise business model across the region.
Account Manager, Enterprise - MEA
Atlassian
Amsterdam
Netherlands
Not specified Unknown Sales

Is remote?:

No
Atlassian supports distributed work, allowing employees to work from office, home, or a mix, with virtual interviews and onboarding as part of a distributed-first approach. The Account Management team owns retention and accelerates expansion for large Enterprise customers, driving revenue growth across Atlassian’s full product portfolio in partnership with Global Sales to pursue upsell and cross-sell opportunities. The role emphasizes developing senior relationships, managing high-value renewals and expansions end-to-end, and leading account planning and whitespace analysis to grow the total book of business. Candidates should have 5+ years of relevant experience, a proven track record of meeting revenue targets, and strong English communication across global accounts, with enterprise SaaS and change-management experience preferred. Bonus but not required skills include experience with Channel Partners & GSIs, Salesforce & Tableau, data-driven opportunity analysis, and MEDDPICC methodology.
Account Manager, Enterprise - MEA
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Account Management team focuses on retention and expansion across Atlassian’s largest Enterprise customers, partnering with Global Sales and Sales support teams to drive total book of business growth. The role reports to the Manager of Enterprise Account Management UKI/MEA and seeks a team-oriented, adaptable professional with 5+ years of experience and a proven history of meeting revenue targets and managing end-to-end sales engagements. What you will do includes accelerating revenue growth by expanding existing customer footprints, building senior relationships, managing high-value renewals and cross-sell opportunities, owning growth opportunity management, and forecasting for your book of business. The background and nice-to-haves include Enterprise SaaS sales with global accounts, ability to work across cultures, English fluency, and optional experience with Channel Partners/GSIs, Salesforce/Tableau, data analysis, and MEDDPICC.
Account Manager, Enterprise - MEA
Atlassian
United Kingdom Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally where we have a legal entity, with virtual interviews and onboarding as part of a distributed-first model. The Account Management team focuses on retention and expansion across Enterprise customers, driving revenue growth across Atlassian’s full product portfolio and partnering with the Global Sales Team to increase the Total Book of Business. In this role you’ll build senior and executive relationships, accelerate revenue growth through expansion opportunities, manage high-value renewals and cross-sell opportunities, own growth opportunity management and end-to-end sales cycles, and collaborate on account planning and whitespace analysis. You’ll also increase customer awareness of Atlassian’s products, stay current on updates, forecast for your owned book of business, and work with Sales support and cross-functional teams on strategic opportunities, reporting to the Manager of Enterprise Account Management UKI/MEA. Required background includes 5+ years in account management or related roles with proven revenue achievement, ability to build trust remotely across diverse cultures, experience selling Enterprise SaaS to global accounts, and handling complex sales cycles; preferred extras include channel partners/GSIs, Salesforce/Tableau, data analysis, and MEDDPICC.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to help customers solve problems quickly and enable efficient co-creation, delivering high-quality, empathetic support and growing team skills for an enterprise-grade service. The Sydney hub is central to APAC support and works with five global hubs to ensure continuous coverage for customers worldwide. The role supports regional growth (including Japan) and requires bilingual Japanese and English communication, with a hybrid work model of two days per week in the Sydney CBD hub and flexibility for remote work. You will analyze and respond to customer inquiries, proactively stabilize major functions with product and engineering, become a product expert, and lead or participate in cross-functional projects to improve support and processes. Requirements include 1-3 years of customer-facing experience (SaaS is a plus), native or JLPT N1-level Japanese with high Keigo proficiency and fluent English, strong troubleshooting and proactive mindset, and a collaborative, team-first approach; benefits include equity, private health and life insurance, in-hub lunches, wellbeing support, learning allowances, and a diverse, inclusive Miro culture.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team helps customers quickly solve problems to use Miro, delivering empathetic, proactive, enterprise-grade support and coordinating across the Asia Pacific region and global coverage from the Sydney hub. The role is expanding to meet regional demand, including the Japan market, with Mironeers working in a hybrid model—2 days a week in the Sydney CBD hub as baseline and flexible remote work—alongside a comprehensive onboarding program to build product mastery. You will critically analyze and respond to customer inquiries, proactively ensure the stability of Miro’s major functions with product and engineering teams, become a daily product expert, collaborate cross-functionally, and lead or participate in improvement projects. Requirements include 1–3 years of customer-facing or SaaS-related experience, native or JLPT N1-level Japanese with high Keigo proficiency and fluent English, strong problem-solving skills, a proactive, accountable mindset, and a team player attitude. The role offers a competitive equity package, private health and life insurance, wellbeing and learning allowances, and a globally diverse, inclusive culture aligned with Miro’s mission to empower teams to create the next big thing.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to quickly solve customer problems with empathy, delivering high-quality, enterprise-grade support while growing team members' skills across a global five-hub network, with the Sydney team supporting Asia Pacific and global coverage. The role is opening to grow the regional team, including the Japan market, and offers a diverse, multilingual support experience in a hybrid model (2 days a week in the Sydney CBD hub) with flexibility to work from home and a preference for Sydney-based candidates. Responsibilities include critically analyzing and responding to customer inquiries about using or administering Miro, proactively ensuring stability with product and engineering, becoming a product expert, collaborating cross-functionally, and leading or participating in improvement projects. Requirements are 1-3 years of customer-facing experience (SaaS a major plus), native or JLPT N1-level Japanese with Keigo, fluent English, strong troubleshooting and communication skills, proactive ownership, and teamwork. Perks include competitive equity, private health and life insurance, wellbeing benefits, learning and development allowances, free lunches on hub days, and the opportunity to work for a globally diverse, inclusive team; Miro emphasizes belonging, collaboration, and its mission to empower teams, with a Recruitment Privacy Policy.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to help customers quickly solve problems and use the product effectively, with the Sydney hub playing a key role in APAC coverage and collaboration across five global hubs. The role is opening to support growth in the region, including the Japan market, offering a multilingual support experience and a hybrid work model with two days per week in the Sydney CBD hub, while allowing remote work as needed. Responsibilities include critically analyzing and responding to customer inquiries about using or administering Miro, ensuring stability of major functions with product and engineering, becoming a product expert, collaborating cross-functionally, and leading or participating in improvement projects. Requirements include 1-3 years in a customer-facing role (SaaS a plus), native or JLPT N1-level Japanese (with high Keigo proficiency) and fluent English, troubleshooting ability, a proactive mindset with ownership of the customer journey, and strong teamwork. Benefits include an equity package, private health and life insurance, salary continuance, wellbeing and equipment allowances, an annual learning budget, and the opportunity to work in a globally diverse team, aligned with Miro’s commitment to belonging, inclusion, and recruitment privacy.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
Miro’s Customer Support team aims to help customers quickly solve problems with empathetic, enterprise-grade service, and the Sydney hub leads APAC coverage while collaborating with five global hubs. The role is being added to grow the region (including the Japan market) and supports a multilingual environment with onboarding, in a hybrid model (two days per week in Sydney) with flexible work-from-home options. You’ll analyze and respond to inquiries about Miro, proactively ensure the stability of major functions with product and engineering, become a product expert, collaborate cross-functionally, and lead or participate in improvement projects. Requirements include 1-3 years in a customer-facing role (SaaS preferred), native or JLPT N1-level Japanese with Keigo and fluent English, strong troubleshooting and communication skills, and a proactive, team-oriented mindset. Benefits include competitive equity, private health and life insurance, salary continuance, in-hub lunches, wellbeing and equipment allowances, a learning budget, and the chance to work in a globally diverse team, all within Miro’s emphasis on belonging and diversity and its Recruitment Privacy Policy.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team’s mission is to help customers quickly solve problems and use Miro effectively, delivering high-quality, empathetic service and aiming to anticipate needs for an enterprise-grade experience, with the Sydney team supporting Asia Pacific and global coverage. The role is expanding to meet regional demand (including Japan), offering language support, onboarding, and a hybrid work model (2 days per week in the Sydney CBD hub) with a preference for candidates who live in Sydney and can participate in hub culture. You’ll critically analyze and respond to inquiries about using or administering Miro, proactively ensure the stability of major functions with product and engineering teams, become a Miro expert, collaborate cross-functionally, and lead or participate in projects to improve support delivery and processes. Requirements include 1-3 years in a customer-facing role (SaaS is a plus), native or JLPT N1-level Japanese with Keigo and fluent English, strong troubleshooting and problem-solving abilities, a proactive mindset, and a collaborative, team-oriented attitude. Benefits include a competitive equity package, private health and life insurance, salary continuance, free lunches on hub days, wellbeing and equipment allowances, and an annual learning and development fund, all within a globally diverse and inclusive culture aligned with Miro’s mission to empower teams.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to help customers quickly solve problems and deliver enterprise-grade, empathetic support, with the Sydney hub serving the Asia Pacific region and global coverage. The role is expanding in the region (including Japan) and offers multilingual support with a hybrid work model (2 days per week in the Sydney CBD hub) plus flexibility to work from home. Key duties include analyzing and responding to inquiries about Miro, proactively ensuring the stability of major functions with product/engineering, becoming a daily product expert, collaborating cross-functionally, and leading or participating in improvement projects. Requirements include 1-3 years in a customer-facing/SaaS role, native or JLPT N1-level Japanese with fluent English, strong troubleshooting skills, a proactive customer-focused mindset, and a collaborative, team-oriented attitude. Perks include a competitive equity package, private health and life insurance, wellbeing and learning and development allowances, in-hub meals on certain days, and a diverse, inclusive culture aligned with Miro’s mission to empower teams.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to help customers quickly solve problems and deliver enterprise-grade, empathetic support, with the Sydney team coordinating Asia Pacific coverage and collaborating across five global hubs. The role is open to grow the regional team (including the Japan market), offering language-inclusive support and a comprehensive onboarding program, with a hybrid work model of two days per week in Sydney's CBD hub and flexible remote work when needed. Key responsibilities include analyzing and resolving customer inquiries about Miro, ensuring stability of major functions with product and engineering teams, becoming a product expert, collaborating cross-functionally, and leading or participating in improvement projects. Requirements include 1-3 years of customer-facing experience (SaaS is a plus), native or JLPT N1-level Japanese with high proficiency in Keigo, fluent English, strong problem-solving and proactive ownership of the customer journey, and a collaborative team-player mindset. Benefits include competitive equity, private health and life insurance, wellbeing and equipment allowances, meals on hub days, learning and development funds, and a globally diverse, inclusive culture with a focus on belonging and collaboration, along with information on recruitment privacy policy.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Sydney-based Customer Support team aims to help customers quickly solve problems with empathy and an enterprise-grade, proactive approach, collaborating across five global hubs to serve APAC and global users. The role is expanding to meet regional demand (including Japan) with a hybrid model requiring 2 days per week in the Sydney CBD hub, and a preference for residing in Sydney while allowing remote work as needed. You will analyze and respond to inquiries about Miro products, proactively ensure the stability of major functions with product and engineering teams, become a daily Miro expert, and collaborate cross-functionally to support broader business goals while leading or contributing to improvement projects. Requirements include 1-3 years in a customer-facing role (SaaS experience is a plus), native or JLPT N1-level Japanese with high proficiency in Keigo and fluent English, strong troubleshooting ability, proactive ownership of the customer journey, and a collaborative team spirit. Benefits include a competitive equity package, health and life insurance, wellbeing perks and learning allowances, with Miro valuing diversity and belonging; the company is a global visual workspace with over 100 million users and 250,000 companies across 13 hubs, emphasizing inclusive culture and a Recruitment Privacy Policy governing applicant data.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro helps customers solve problems quickly with empathy, delivering enterprise-grade support across five global hubs, including a major Sydney-based APAC hub. The role supports growth in the Asia Pacific region (including Japan), requires native Japanese or JLPT N1 and fluent English, and is a hybrid position with two days per week in the Sydney CBD hub (remote work is flexible). You’ll analyze and respond to inquiries about Miro, proactively ensure major functions’ stability with product and engineering, become an expert user, collaborate cross-functionally, and lead or join projects to improve support delivery. Requirements include 1-3 years in customer-facing roles (SaaS is a plus), strong troubleshooting and communication skills, a proactive customer-focused mindset, and a teamwork orientation. Benefits include an equity package, private health and life insurance, WFH equipment and wellbeing allowances, free meals on in-hub days, and an annual learning and development allowance. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000+ companies, co-headquartered in SF and Amsterdam, committed to diversity and inclusion, and backed by a Recruitment Privacy Policy.
Manager, Business Development ( German OR Dutch Speaker)
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Manager of the Business Development team in the EMEA region (expanding from Lisbon) to recruit, coach, and lead SDRs and BDRs and shape their programs as the company scales. The role requires building a high-performing, diverse sales team that consistently overachieves targets, while collaborating with Sales, Marketing, Sales Ops, and Talent Acquisition to drive revenue and talent pipelines and uphold Zendesk’s culture. The position offers a hybrid work model with remote Mondays and Fridays and in-office Tuesdays through Thursdays in Lisbon, designed to balance autonomy and team connection. Requirements include prior management of BDR/SDR teams, fluency in German or Dutch, a proven SaaS sales background, a track record of meeting quota, experience in demand generation and lead flow management, and strong cross-functional, data-driven, and presentation skills. Zendesk emphasizes diversity, equity and inclusion, equal opportunity employment, AI-based screening per policy, and provides accommodations for applicants with disabilities.
Commercial Account Executive (Hunter)
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a forward-thinking Hunter Commercial Account Executive to drive new B2B SaaS revenue by leveraging AI-driven insights and Zendesk’s AI-powered platform, with a focus on winning net-new commercial accounts and accelerating decision cycles. Responsibilities include proactive prospecting, opening new accounts, leading the full sales cycle from outreach to negotiation, building executive relationships, and maintaining a high-velocity pipeline while collaborating with technical and cross-functional teams. Candidates should have a BA/BS or equivalent, 3+ years of B2B SaaS sales success, a proven ability to close complex executive-level deals, strong VP/C-suite relationship skills, and proficiency with AI, analytics, and digital sales tools. The US annualized OTE ranges from $230,000 to $344,000 with a 50/50 base-to-commission mix, and the role operates in a hybrid model with some in-office time and potential bonuses or benefits. Zendesk emphasizes equal opportunity, global diversity and inclusion, notes the use of AI screening where appropriate, and provides information on accommodations and EEO rights.
GTM Enablement Prospecting Acceleration Specialist
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
The Prospecting Acceleration Specialist at Zendesk will own onboarding, continuous learning, and prospecting excellence across the region to accelerate BDR ramp time, improve conversion rates, and boost team confidence. Key responsibilities include delivering onboarding for new BDRs, designing ongoing enablement on messaging and tools, optimizing outbound sequences, providing field coaching, and collaborating cross-functionally with Marketing, Enablement, Operations, and Product to support the Sales Development team. The ideal candidate has 2–4+ years of Sales Development experience in a fast-growing SaaS environment, with current or former BDR experience at Zendesk or similar, deep knowledge of outbound tactics and tools, and a proven ability to coach others and communicate clearly. The role offers the opportunity to make a measurable impact on a global sales development organization within a customer-first, employee-empowered culture, and includes hybrid work with in-office expectations part of the week plus competitive benefits and professional development resources. Zendesk is an equal opportunity employer committed to diversity and inclusion, with accommodations available for applicants, and notes that AI may be used to screen applications; applicants can contact for reasonable accommodations.
Engagement Manager - Hybrid
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The Engagement Manager at Zendesk is responsible for building and maintaining strong client relationships, ensuring successful delivery of services, and driving customer satisfaction and loyalty by connecting clients with internal teams to achieve outstanding results. Responsibilities include acting as the primary client contact, managing expectations, coordinating internal resources and cross-functional teams, defining project scope and deliverables, and maintaining project plans, timelines, budgets, and profitability while identifying growth opportunities and mitigating risks. Qualifications require a bachelor’s degree in business or a related field, 3–5 years of experience in engagement or project management, strong knowledge of project management tools, excellent client-facing and internal communication skills, solid organization and problem-solving abilities, contracting experience, and willingness to travel up to 15%. Preferred skills include PMP or PRINCE2 certification, experience with SaaS implementations, and the ability to excel under pressure in a fast-paced environment. Compensation includes a US base salary of $90k–$134k with potential bonuses or benefits, a hybrid work arrangement with some in-office presence, Zendesk’s commitment to diversity and equal opportunity, and accommodations for applicants with disabilities, with AI screening used in the hiring process where applicable.
Senior Product Designer
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Senior Product Designer to join the Employee Services team to create intuitive, scalable experiences for employees and service teams, with emphasis on enterprise SaaS and familiarity with ITSM or HRSM. The role involves defining user journeys for employees, managers, and service teams; creating scalable UI patterns for service discovery, request submission, and fulfillment tracking; and prototyping interactions among self-service, knowledge bases, AI-driven recommendations, and workflows, in close collaboration with product managers, engineers, and content designers, while aligning the catalogue with HR, IT, and Finance processes. Qualifications include 5+ years of product design experience with a strong portfolio, expertise in product-led growth in SaaS (B2B/enterprise), exposure to ITAM/CRM/HRIS or similar employee technologies, and strong skills in interaction design, information architecture, systems thinking, plus proficiency in Figma, prototyping, and usability testing. The US base salary range is $190,000 to $286,000, with possible bonuses or benefits; offers depend on capability, experience, and location, and the role is hybrid with in-office days to be determined by the hiring manager. Zendesk states it is an equal opportunity employer, committed to diversity, equity, and inclusion, may use AI to screen applicants, and offers accommodations for applicants with disabilities.
NA Mid-Market New Logo Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork, while fostering a respectful and inclusive culture. It operates as a hybrid workplace with flexible remote and in-office options to support work-life balance and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million people worldwide, making it the most used visual collaboration platform by the Fortune 500, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executives role drives strategic growth for new and existing Lucidchart, Lucidspark, and Lucidscale customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Requirements include 3 years of SaaS/tech sales experience, strong communication, and a hybrid Raleigh, NC role with two in-office days (Tue and Thu); preferred qualifications include a BA/BS, experience with Salesforce and sales tools, ability to close high-level business, and maintaining Salesforce hygiene.
EMEA Enterprise Expansion Account Executive (German speaking)
Lucid Software
Unknown Not specified Full-time Tier 1 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company values diverse perspectives and maintains a respectful, inclusive culture, operates as a hybrid workplace with remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Enterprise Account Executives (EAEs) drive strategic growth for Lucid’s largest customers in the EMEA region, orchestrating resources across Leadership, Solution Engineers, and Business Development Representatives to unlock opportunities and create business value. Requirements include 5+ years of enterprise SaaS sales experience (PLG experience preferred), proficiency with Salesforce, English and German fluency, and a hybrid Amsterdam-based setup with two in-person days per week (Tue and Thu); preferred qualifications include an additional European language, evangelist-sales experience, familiarity with sales-acceleration tools (Gong, Salesloft, Zoominfo, Clari), and a BA/BS degree.
EMEA Enterprise Expansion Account Executive (German speaking)
Lucid Software
Amsterdam
Netherlands
Not specified Full-time Tier 1 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, with core values centered on innovation, excellence, empowerment, ownership, and teamwork. The company emphasizes diversity, inclusivity, and a hybrid workplace, enabling remote or office work depending on role, with recognition such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide; customers include Google, GE, NBC Universal, and partnerships with Google, Atlassian, and Microsoft. Enterprise Account Executives drive strategic growth for Lucid's largest customers in EMEA, lead outbound prospecting, orchestrate internal resources, and collaborate with Customer Success Managers to renew and expand opportunities, with responsibilities spanning market knowledge, competitive intelligence, pipeline generation, and reliable forecasting. Requirements include 5+ years of SaaS sales experience, enterprise-grade deal experience, ability to manage complex sales cycles with internal teams, fluency in English and German, and a hybrid Amsterdam schedule two days per week (Tuesday and Thursday); preferred qualifications include another European language, evangelist sales experience, and familiarity with sales acceleration tools.
Director, Global Payments
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 1 IT & Security

Is remote?:

Yes
Lucid Software, a leader in visual collaboration, offers a hybrid Director of Global Payments role based in Salt Lake City with in-office days on Tuesday and Thursday, aligned to a culture that values teamwork, innovation, empowerment, initiative, ownership, and excellence. The director will drive strategic innovation and day-to-day management of Lucid's global payment ecosystem within a fast-moving Product-Led Growth model, aiming to maximize authorization rates, implement localized payment methods, and reduce involuntary churn. Key responsibilities include global payment optimization with localization, leading APM strategies, maintaining health of the payment funnel, mitigating churn with improved dunning and account updater tools, delivering a frictionless B2C self-serve checkout, supporting complex B2B/enterprise billing, managing fraud and risk, and owning vendor relationships. Requirements include 7+ years in Global Payments/FinTech with at least 3 years in leadership, proven B2C and B2B experience at scale, extensive localization and APM experience across regions, PLG experience, technical strategy for payment orchestration, regulatory knowledge (PCI-DSS, PSD3, SCA), and strong communication. The role also involves strategic evolution of the payment architecture, vendor negotiations and renewals, and coordinating with Finance, Sales, Marketing, and Product to ensure the ecosystem supports both PLG and enterprise contracts.
Director, Global Payments
Lucid Software
Raleigh
United States
Not specified Full-time Tier 1 IT & Security

Is remote?:

Yes
Lucid is a leader in visual collaboration with multiple awards and a hybrid Raleigh, NC office, guided by values such as teamwork, innovation, empowerment, initiative, ownership, and inclusion. The Director of Global Payments will lead strategic innovation and day-to-day execution of Lucid’s global payment ecosystem, operating within a high-velocity Product-Led Growth model to drive customer acquisition, expansion, and retention through payments. Responsibilities include global payment optimization with localization, implementing APMs to boost international conversions, managing authorization rates, reducing involuntary churn through dunning and retry strategies, ensuring a frictionless B2C self-serve checkout and robust B2B enterprise support, and overseeing fraud/risk management and vendor relationships. The role also entails evaluating current architecture and building a business case for future tooling, such as a dedicated payment orchestration layer, to increase global agility and redundancy. Requirements encompass 7+ years in global payments/fintech with at least 3+ years in leadership, proven B2C and B2B experience, deep localization/APM expertise, a Product-Led Growth mindset, technical strategy leadership, regulatory knowledge, experience scaling a freemium-to-paid SaaS, and strong cross-functional communication skills.
Corporate Counsel
Appfire
United States Not specified Full Time Legal

Is remote?:

No
Appfire is a remote-first, people-first company that lets you choose where and how you work, supports work-life balance with flexible time off, and backs growth through online learning, leadership programs, and internal mobility. The Corporate Counsel role focuses on commercial legal operations, primarily negotiating and structuring customer, SaaS, vendor, and strategic partnership agreements, while collaborating with Sales, Customer Success, Channel, Finance, Product, and Procurement, and may assist with privacy and IP matters as needed. Responsibilities include drafting and negotiating a wide range of agreements, structuring channel and ecosystem deals with partners like Atlassian, Microsoft, monday.com, and Salesforce, providing legal training, managing cross-border and contract lifecycle processes, and supporting pre-litigation dispute resolution and M&A due diligence. Requirements are a J.D. with active U.S. bar admission, 3+ years in technology-focused law with SaaS/DPAs, strong negotiation and communication skills, and the ability to work independently in a fast-paced environment, plus comfort with evolving privacy and regulatory landscapes. They offer base pay plus equity, 401(k) matching, Appfire University learning resources, flexible PTO and holidays, comprehensive health benefits, CSR time, stipends, and emphasize their ISO/SOC certifications and Trust Center as part of a strong security and privacy posture.
Senior Software Engineer
Appfire
Bulgaria Not specified Full Time Engineering

Is remote?:

No
1) Appfire promotes a choose-your-work philosophy in a remote-first culture, offering options to work from home, in offices, or while traveling, backed by extensive experience and resources for remote collaboration. 2) The role is for a Senior Software Engineer to design and maintain Jira Cloud apps on Atlassian Forge, with remote work from Bulgaria, focusing on React+TypeScript, end-to-end ownership, collaboration with PMs and designers, and improving performance and reliability. 3) Requirements include 5+ years of frontend/full-stack experience, strong TypeScript/React skills, cloud/serverless experience (Forge/AWS Lambda), REST APIs, CSS/build tooling, Git, and Agile; plus nice-to-have experience with Atlassian Forge/Connect, testing frameworks, and AWS. 4) Benefits cover equity, Appfire University, CSR time, remote-friendly flexibility, 25 days of vacation, transport and food vouchers, and a new LEED-certified office, along with opportunities for internal mobility and working with a global team. 5) Appfire is a large, award-winning remote-first company (850+ employees across 28 countries) with ISO/SOC certifications, a Trust Center, CSR programs, and a commitment to equal opportunity and professional growth.
Senior Software Engineer
Appfire
Bulgaria Not specified Full Time Engineering

Is remote?:

No
Appfire champions choosing how you work—remote-first, flexible time off, and opportunities for professional and personal growth. The role is a Senior Software Engineer on the Flow data platform, designing and maintaining secure, scalable backend systems that ingest and transform large-scale engineering data into insights, with end-to-end ownership. You’ll develop production HTTP APIs, collaborate across product, engineering, and security, review code, and contribute to architecture and engineering excellence, requiring 5+ years of SaaS backend/full-stack experience and proficiency in Python and SQL; experience with Git, Django, React/TypeScript, AWS, Kubernetes, or Postgres is a plus. Benefits include 25 paid days off, private healthcare, transport cards, and development opportunities, all within a culture that values autonomy and work-life balance. Appfire is a 850+ employee, remote-first company across 28 countries, committed to CSR through Pledge 1%, and certified for security (ISO 27001/27017, SOC 2), with a strong partner network and industry recognition for growth and culture.
Associate Software Engineer
Appfire
Bulgaria Not specified Full Time Engineering

Is remote?:

No
- Appfire champions a choose-your-work approach as a remote-first company, letting you work from home, an office, or while traveling, with flexible time off and a focus on life balance and well-being. - The role is Associate Software Engineer on the Delta Team, developing an SPM solution remotely, with daily work in React and Java and collaboration with Product, UX, and other development teams; required skills include TypeScript, React, Java, Docker, and cloud experience. - Beyond technical skills, the role emphasizes elevating client and coworker experiences, adaptability to changing business needs, strong communication in remote/hybrid environments, and mentoring abilities. - Appfire offers equity, access to Appfire University, CSR volunteering days, remote-friendly schedules, 25 days of paid vacation, transportation and food benefits, and a new office building called GORA. - As a global remote-first company with 850+ employees across 28 countries, Appfire serves over 20,000 customers (including 55% of the Fortune 500) and holds ISO 27001/27017 and SOC 2 certifications, with recognition for growth, culture, and impact.
Director of Legal
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers an integrated suite of time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting; it started as the #1 time-tracking solution for Jira and is now a trusted name in the Atlassian ecosystem, with a remote-first culture. It is seeking a hands-on Director of Legal / Head of Legal to be the primary in-house legal partner during a growth phase, capable of moving quickly, exercising judgment, and scaling processes without over-engineering. The role covers Commercial & Product Legal (SaaS agreements, MSAs, SOWs, DPAs, pricing, GTM, procurement), Privacy, Security & IP (privacy compliance, DPAs, licensing/open-source), Employment & People (U.S. and limited international), Corporate & Governance (subsidiaries, filings, risk with Finance), and Outside Counsel management to optimize spend. The ideal candidate has 7–10 years of SaaS/enterprise legal experience with broad exposure across commercial, privacy, employment, IP, and corporate; a practical, business-oriented mindset; the ability to operate as a solo function with outside counsel support; strong written and verbal communication; JD and active bar membership; plus Nice to have marketplace/partner ecosystems and prior experience with PE-backed or scaling companies. Why Tempo: high visibility and impact, opportunities to build scalable legal foundations and partner directly with executive leadership; a remote-first environment with unlimited vacation, comprehensive benefits, training reimbursement, travel to international offices, and a culture committed to equal opportunity and inclusion.
Strategic Account Executive, Southern Europe (Spanish speaking)
Atlassian
France Not specified Unknown Sales

Is remote?:

Yes
Atlassian supports flexible work arrangements and is hiring a remote role for candidates based in France, so you can balance family, personal goals, and work. We serve over 300,000 customers worldwide and aim to unleash every team's potential with powerful software, drive exceptional customer impact and revenue growth, and responsibly integrate AI into our cloud products to help migrate customers to the cloud with cost transparency. The role involves steering the use of various products and services for our most strategic, high-value customers, overseeing a defined set of accounts, understanding their long-term business goals, and crafting customized growth strategies while nurturing relationships with key decision-makers and collaborating with internal teams and partners to deliver aligned solutions. You’ll develop and implement strategic sales and account plans to maximize expansion, understand customer objectives, streamline processes, lead complex negotiations, conduct market research, stay abreast of industry trends, and engage with clients through travel and industry events. The ideal candidate has 10+ years of quota-carrying enterprise software sales experience, is fluent in Spanish and English, has a proven track record with multi-million-dollar transformational deals in global accounts, builds executive relationships, navigates complex procurement, leads territory and strategic account planning, and can inspire and coordinate cross-functional account teams to drive outcomes.
Strategic Account Executive, Southern Europe (Spanish speaking)
Atlassian
Paris
France
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and is hiring for a remote role based in France to support employees’ personal and family priorities. The company serves 300,000+ customers worldwide and aims to unleash team potential through software while responsibly integrating AI into cloud products and migrating customers to the cloud with transparent costs and faster collaboration. The sales role focuses on high-value strategic accounts, building customized strategies, nurturing C-level relationships, and coordinating with internal teams, channel partners, product specialists, account managers, and solution engineers to drive mutual growth. Key duties include developing and executing strategic sales and account plans, understanding customer objectives, leading negotiations, conducting market research, staying current on industry trends, and providing performance updates, with travel and industry events involved. The ideal candidate has 10+ years of quota-bearing enterprise software sales experience, fluency in Spanish and English, a track record with multi-million-dollar deals and complex procurement, and proven ability to build territory and account plans, lead teams, and meet targets while remaining customer-focused and collaborative.
Software Engineer Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian allows flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity, with details available on their distributed-work page. The Your Future Org Intern program offers hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections, with a 12-week paid internship from November 2026 to February 2027. Applications are open to Australian and New Zealand citizens and Australian permanent residents. As a Software Engineer intern, you’ll apply your computer science foundation and coding skills to tackle hard problems as part of a unified R&D team prioritizing cloud migration and continued value across Jira, Confluence, Trello, and Bitbucket. From day one, interns are trusted to make changes that impact products, report to senior engineers, and gain deep knowledge in full lifecycle product development.
Software Engineer Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
At Atlassian, you can work in an office, from home, or through a hybrid arrangement, and the company hires in any country where it has a legal entity, with resources available to support personal goals. The Your Future Org intern program blends hands-on technical training, mentorship, professional growth, and social connections to prepare students for a successful Atlassian career, with applications open to Australian and New Zealand citizens and Australian permanent residents; the paid 12-week internship runs from November 2026 to February 2027. In Your Future Team, a Software Engineer intern uses computer science fundamentals and writing clean, bug-free code to tackle challenging problems while balancing quality with speed in their workload. The role sits within a unified R&D team prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. From day one, interns are valued members of the development team, reporting to senior engineers and contributing by designing and shipping new features for Atlassian’s products.
Software Engineer Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
- Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where they have a legal entity. - The Your Future Org intern program blends hands-on technical training, dedicated mentorship, and social connections to prepare students for a successful Atlassian career. - Applications are open to Australian and New Zealand Citizens and Australian Permanent Residents, with a paid 12-week program running from November 2026 to February 2027. - As a Software Engineer intern, you’ll apply your computer science foundation and write high-quality, minimally buggy code to tackle challenging problems, while balancing speed and thoughtful time management. - Interns will join a unified R&D team focused on cloud adoption and delivering value across Jira, Confluence, Trello, and Bitbucket, reporting to senior engineers and shipping new features into products.
Software Engineer Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
- Atlassian supports flexible work options, allowing employees to work in an office, from home, or in a hybrid setup, and they hire in any country where they have a legal entity. - Their “Your Future Org” internship program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to set students up for a successful career at Atlassian. - The paid internship runs for 12 weeks from November 2026 to February 2027, and applications are open to Australian and New Zealand citizens and Australian permanent residents. - The Your Future Team section describes a Software Engineer intern role where you’ll use your computer science foundation to write robust software, balance quality with speed, and tackle hard problems as part of a unified R&D team focusing on cloud migration and product value across Jira, Confluence, Trello, and Bitbucket. - From day one, interns are valued members of the development team, trusted to ship new features, and will report to senior engineers while gaining deep technical knowledge in full lifecycle product development.
Staff Software Engineer (Fullstack)
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Staff Software Engineer in Pune, Maharashtra, to be the technical leader for the team, defining the architecture, execution strategy, and long-term roadmap for a feature-rich system that helps admins onboard, adopt, and manage Zendesk products while enabling internal teams to integrate solutions efficiently. Day to day, you will contribute to Zendesk’s core support code used by millions, break complex features into granular pieces, own features end‑to‑end, collaborate with Tech Leaders on complete solutions, drive technical discussions across the global engineering org, prioritize work with tech debt in mind, participate in pairing and code reviews, and triage customer issues while providing production support and improving observability, performance, reliability, and security. Requirements include 9+ years of full-stack, enterprise-scale SaaS experience; proficiency in languages such as Java, Ruby on Rails, Go, Scala, TypeScript, or Node.js; strong JavaScript/TypeScript experience with React and Redux; solid MySQL experience; a track record of delivering large-scale, resilient web systems; excellent communication and ability to coach others and influence across teams. The tech stack features one of the largest Ruby on Rails codebases, MySQL/Redis data stores, occasional Go/Java services, and inter-service communication via gRPC, REST, Kafka, and GraphQL, all deployed on Kubernetes with Docker and Spinnaker on AWS and monitored with Datadog. The role follows a hybrid work model with in-office presence part of the week (schedule determined by the hiring manager), requires candidates to be located in Maharashtra or Karnataka as per the requisition, and Zendesk commits to fair hiring with AI screening and accommodations available on request.
IT Business Systems Analyst - Netsuite
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking an IT Business Systems Analyst focused on Netsuite Core finance, R2R, and S2P processes for their Pune, India team, with a hybrid work model. The role will analyze and optimize end-to-end Netsuite value streams, serve as the functional lead on projects, gather and translate business requirements for technology solutions, and bridge finance with technical teams in an Agile context. You will facilitate cross-functional collaboration, participate in Agile ceremonies, use AI tools to streamline documentation, conduct UAT, and support change management and training. Requirements include 8+ years in business systems analysis with finance-focused SaaS experience (Netsuite Core financials, R2R, S2P; plus Adaptive, Blackline), plus Jira, strong communication and presentation skills, and a growth mindset and curiosity. Zendesk promotes diversity and inclusion, is an equal opportunity employer, may use AI screening, and requires candidates to be located in or plan to work from Karnataka or Maharashtra, with a hybrid onsite/remote schedule.
IT Business System Analyst- Adaptive
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking an IT Business Systems Analyst in Pune focusing on Netsuite Core finance, R2R and S2P to optimize finance operations through technology. The ideal candidate thrives in collaboration, has strong SaaS and Agile experience, and can translate business requirements into actionable technology solutions. Responsibilities include analyzing and optimizing end-to-end Netsuite value streams, serving as the functional lead on projects, gathering and documenting requirements, enabling cross-functional collaboration, participating in Agile ceremonies, leveraging AI tools, conducting UAT, and guiding change management. The role emphasizes values of exceptional service, simple solutions, pride in work, and care for each other, and requires 8+ years of business analysis experience, Netsuite/ERP expertise (R2R/S2P), Jira proficiency, strong communication and presentation skills, teamwork, growth mindset, and curiosity. Zendesk highlights diversity and inclusion, notes hybrid work with location restrictions (Karnataka or Maharashtra), and mentions AI screening and accommodation options.
Senior Sales SMB, Contact Center (EMEA)
Zendesk
United Kingdom Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a Principal Contact Center Sales Specialist for the EMEA SMB segment to drive awareness and sales of Zendesk’s CCaaS platform, leveraging expertise in contact center tech (Zendesk, Amazon Connect, AWS) and providing strategic direction across teams. Responsibilities include running enablement sessions, collaborating with Account Executives, pre-sales, and partners to pursue opportunities, engaging with vendors and delivery partners, leading customer discovery and deal progress, coordinating with AWS AMs, forecasting with regional teams, delivering tailored value propositions, and scaling pipeline management. Key qualifications include a minimum of 7 years in cloud contact center sales, strong analytical and scale-selling skills, English fluency (Spanish/French a plus), proven channel sales experience, and advantageous technical knowledge of Zendesk and Amazon Connect, with the ability to work autonomously in a fast-paced environment and a track record of C-level selling and meeting targets. What Zendesk offers includes a competitive salary and benefits, opportunities for professional growth, a collaborative and inclusive culture, and the chance to lead transformational contact center initiatives using cutting-edge technologies. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, supports hybrid working, may use AI or automated decision systems for screening, and provides accommodations for applicants with disabilities.
SMB Account Executive
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring an AI-savvy SMB Account Executive to grow its SMB base and accelerate SaaS revenue using AI-driven insights to align with customer goals and deliver scalable customer experiences. The role involves acquiring new SMB customers, nurturing relationships with personalized outreach and AI-enabled automation, leading complex sales cycles with tailored AI-driven solutions, and co-creating AI transformation roadmaps with measurable KPIs. Additional duties include developing data-backed ROI cases, articulating business impact to procurement, discussing AI product architecture with cross-functional teams, pursuing cross-sell and upsell opportunities, monitoring market trends, and maintaining a robust Salesforce pipeline with forecasts. Ideal candidates have at least 2 years of B2B SaaS sales or solution engineering experience, strong technical aptitude for AI integrations, excellent organization and forecasting skills, and an entrepreneurial, collaborative mindset with strong communication and travel willingness. The role is based in Mexico (CDMX or Estado de Mexico) with a hybrid in-office/remote schedule; Zendesk emphasizes diversity and inclusion, may use AI screening, and offers accommodations for applicants with disabilities.
Digital Sales Representative
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring Digital Inside Sales Specialists to join a new, fast-growing team that will serve as product experts and guide customers through Zendesk’s value and buying journey on a hybrid schedule with in-office requirements. Ideal candidates are self-starters with a proven 2+ years sales track record (SaaS experience preferred), fluent in Spanish and English, able to handle global clients, and willing to travel for training; they must be located in Mexico City or Estado de Mexico. Responsibilities include handling high volumes of inbound leads and existing customers via phone, Zoom, chat, and email; resolving inquiries to boost online conversions; conducting discovery calls and demos; and championing customer needs to drive value. The role requires meeting or exceeding SLAs, KPIs, and a shared revenue target, while surpassing weekly activity, pipeline, and revenue goals and maintaining strong organization to manage multiple opportunities. Zendesk highlights a flexible, inclusive culture with hybrid work, diversity and inclusion, accommodations for disabilities, and AI screening as part of the hiring process; the position is part of planned growth in the Digital Segment.
Senior Engagement Manager
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

Yes
The Senior Engagement Manager at Zendesk leads and delivers complex, high-value client projects with a focus on strategic thinking, advanced project management, and mentoring junior team members, while helping improve delivery methodologies. Key duties include serving as the primary client liaison, overseeing end-to-end project delivery, proactively managing risks and budgets, supporting business development and contract negotiations, and ensuring cross-functional collaboration. The role requires 5+ years of client-facing consultancy experience, exceptional leadership and communication skills, strong strategic/analytical abilities, proficiency with PM software and CRM tools, a bachelor’s in business/management (master’s preferred), fluency in Spanish and English (Portuguese preferred), the ability to manage multiple engagements, and travel up to 25% with experience handling various contract types. The position is based in Mexico (Mexico City or Estado de Mexico) with a hybrid work model that requires some onsite presence, with the specific in-office schedule determined by the hiring manager. Zendesk emphasizes diversity, equity, and inclusion, notes AI may be used in screening, and offers accommodations and a supportive environment with emphasis on work-life balance and community involvement.
Solutions Consultant - Pre Sales
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
The Solutions Consultant serves as the technical and competitive advisor in Zendesk’s sales cycle, acting as the bridge between Sales and prospects by selling to executives and delivering technical information both onsite and virtually to drive customer happiness. Key requirements include 3+ years of presales experience, knowledge of web/scripting technologies (HTML, CSS, JavaScript, JSON) and SaaS apps, ability to map RFI/RFP requirements to software, experience scoping and executing pilots/POCs, and willingness to travel 1-2 times per month. Desired skills include domain expertise in areas such as Customer Service Software, ITSM, data warehousing, BI, WFM, QA, integration/middleware, AI/bots, plus awareness of AI's impact on customer service and technologies like LLMs and ChatGPT. The role values strong problem-solving and solution-scoping abilities, a bachelor’s degree (graduate degree preferred), independence across multiple projects, and, ideally, prior consulting experience implementing enterprise software. Zendesk offers a US OTE range of $148k-$222k (80/20 base/commission), a hybrid work model with partial in-office time, and a commitment to diversity and accommodations, with AI-based screening in hiring as allowed by law.
Community Support Specialist
Figma
New York
United States
Not specified Unknown Product Support

Is remote?:

Yes
Figma is expanding its Product Support Team to ensure exceptional experiences across community forums and social channels, engaging with customers directly and publicly. The role involves monitoring channels, providing technical support, surfacing trends, escalating complex issues, partnering with Design, Engineering, and Technical Quality Support, gathering feedback, and creating helpful content and incident communications. Requirements include 2+ years of technical SaaS or community support, strong technical and written communication, the ability to engage in public forums, English fluency, and a curious, collaborative mindset. It is a full-time role based in US hubs or remote in the US, with an hourly base pay range of $43.80–$63.90 and location-based localization for remote work. Figma emphasizes growth, diversity, and accommodations for disabilities, requires cameras-on during video interviews and in-person onboarding, and provides equity, benefits, and a candidate privacy notice.
Community Support Specialist
Figma
San Francisco
United States
Not specified Unknown Product Support

Is remote?:

Yes
Figma is expanding its team to make design accessible and to help teams bring ideas to life—from brainstorming to prototyping, translating designs into code, and iterating with AI—enabling real-time collaboration from anywhere. The Product Support role serves as the voice of Figma across public platforms, requiring technical know-how, critical thinking, and strong communication to ensure an exceptional user experience. Responsibilities include monitoring community and social channels, identifying trends, surfacing improvements, coordinating with Design, Engineering, and Technical Quality Support to resolve issues, gathering user feedback for product insights, and creating helpful support content and incident communications. Ideal candidates have 2+ years of technical SaaS or community support experience, are proficient at simplifying complex concepts, comfortable engaging in public forums, and fluent in English, with Figma encouraging applications even if not a perfect match. The role can be remote or based in US hubs, with an hourly base pay range of $43.80–$63.90 plus equity and a comprehensive benefits package, and the company highlights diversity, accommodations, privacy considerations, and in-person onboarding requirements.
Vice President, Channel Marketing & Programs
Appfire
United States Not specified Full Time Marketing

Is remote?:

No
Appfire is a remote-first company that lets people choose where and how they work, offering flexible time off, growth resources, and internal mobility. The Vice President, Channel Marketing & Programs will lead the global channel marketing and partner programs to accelerate pipeline growth and revenue, coordinating partner demand generation, program operations, enablement, communications, and insights across multiple teams. Responsibilities include defining partner demand gen plans, managing programs and onboarding, tracking performance, enabling partners, developing communications, and maintaining partner portals and surveys to drive improvements. Requirements include 10+ years in B2B SaaS marketing or partner programs with at least 5 years in senior leadership, experience scaling global partner programs, data governance, and multi-tier partner ecosystems, plus a strong ability to influence cross-functional leaders; offered benefits include base plus bonus/equity, 401(k) matching, Appfire University, generous paid time off, health/dental/vision, CSR time, and stipends. Appfire highlights include 850+ employees across 28 countries, a Pledge 1% CSR program, 55% of the Fortune 500 as customers, ISO 27001 and ISO 27017 certifications, SOC 2 Type I & II, a Trust Center, and repeated recognition in Deloitte Tech Fast 500, Inc Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000.
Senior Account Executive
GitKraken
United States Not specified Full-Time Sales

Is remote?:

Yes
GitKraken is the DevEx platform used by over 40 million developers and 100,000 organizations worldwide, combining built-in AI and workflow orchestration to reduce toil, streamline collaboration, and accelerate productivity, with seamless integrations across Git providers, issue tracking, and AI tools for desktop, CLI, IDE, web, and mobile environments (learn more at gitkraken.com or LinkedIn). The Senior Account Executive role is a hands-on, player-coach position designed to scale the Sales Assist motion built on a product-led engine, maintaining a personal quota while acting as a force multiplier across the sales team and embracing increasing leadership responsibilities in an inclusive culture. Responsibilities include owning and closing a personal Mid-Market and Enterprise book, leading solution-oriented sales cycles for developer productivity and SEI products, running disciplined cycles from qualification to close, serving as a frontline expert for Sales Assist, mentoring AEs/AMs, surfacing buyer insights, and partnering with GTM leadership to refine messaging and enablement. Qualifications call for 7+ years of B2B SaaS sales with a track record of selling complex technical platforms (ideally SEI, DevOps, or developer tooling), deep familiarity with engineering buyer personas, strong HubSpot skills, experience selling to Mid-Market/Enterprise, and preferred prior leadership or mentoring experience. Benefits and logistics include competitive compensation with performance-based increases, flexible PTO, parental leave, health/dental/vision coverage, pet insurance, modern hybrid offices, Great Place to Work certification, 401(k) with company match, and company-paid travel, with GitKraken HQ in Scottsdale but open to strong US candidates and a stated commitment to equal opportunity employment.
Workplace Productivity Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. - The Intern program combines hands-on technical training, professional growth, mentorship, and strong social connections to help students start meaningful careers at Atlassian. - The role is onsite in the Sydney office and applicants must be Australian or New Zealand citizens, or Australian permanent residents. - The Workplace Technology, Tech Support team is global and aims to deliver world-class technology and service, with the intern helping implement and support Atlassian’s workplace technology footprint across applications and collaboration solutions. - The internship runs for 12 weeks full-time from late November 2026 to late February 2027 and is open to penultimate-year university students who meet citizenship/PR requirements.
Workplace Productivity Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. Their Intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a meaningful Atlassian career. The internship role is onsite in Sydney, and applications are open only to Australian citizens, New Zealand citizens, and Australian permanent residents. The intern will join Workplace Technology to implement and support Atlassian’s workplace technology footprint, collaborating with teams across products, server, cloud, mobile, customer support, and executives. The program targets penultimate-year university students from AU/NZ and runs full-time for 12 weeks, from late November 2026 to late February 2027.
Security Engineer Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian emphasizes a distributed-first, flexible work model with virtual interviews and hiring in any country where it has a legal entity, with details available at go.atlassian.com/distributed. Their Intern program, “Your Future Org,” combines hands-on technical training, mentorship, and social connections to prepare students for a successful career, running for 12 paid weeks from November 2026 to February 2027. Applications are open to Australian and New Zealand citizens and Australian permanent residents. They are seeking engineers who want to tackle security challenges across areas including Product Security, Corporate Security, Detections and Response, Security Assessments, and Security Governance and Risk Management. Interns will build monitoring and analytics systems to detect compromises, write automation to find and exploit vulnerabilities, research features to harden software, and help architect secure hardware, networks, and corporate infrastructure.
Security Engineer Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian emphasizes a distributed-first work model with interviews conducted virtually and hiring in any country where it has a legal entity. The Your Future Org internship combines hands-on technical training, dedicated mentorship, strong social connections, and a 12-week paid program running from November 2026 to February 2027, with eligibility for Australian/New Zealand citizens and Australian permanent residents. The program invites engineers who enjoy innovating and solving complex problems to join Your Future Team, working with smart people on challenging projects. Security-focused tracks include Product Security, Corporate Security, Detections and Response, Security Assessments, and Security Governance and Risk Management, featuring activities like vulnerability auditing, threat modelling, monitoring, incident response, pentesting, Red Team work, and governance integration. The role emphasizes building monitoring and analytics systems, writing automation to identify and exploit vulnerabilities, researching features to harden software, and architecting secure hardware, networks, and corporate infrastructure.
Product Design Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian supports flexible work locations (office, home, or hybrid), hires globally where they have a legal entity, and conducts all interviews virtually as part of their distributed-first approach. The Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to empower students for a successful and impactful career at Atlassian, with applications open to Australian and New Zealand Citizens or Australian Permanent Residents, and a paid 12-week period from November 2026 to February 2027. As a Product Design intern, you’ll report to a manager in the Product Design team and collaborate with writers, designers, developers, product managers, marketers, and support engineers to ensure consistent storytelling and a great customer experience, with a portfolio link required in your application. Pro tips: include in each case study what problem you’re solving, your process and reasoning behind your design decisions to help the team understand your approach. You’ll gain exposure to the full design and product development process across Jira, Confluence, and Trello, work on real product problems under mentorship from experienced designers, collaborate cross-functionally, and experience Atlassian’s culture and programs.
Product Design Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian offers flexible work locations (office, home, or a hybrid) and hires in any country with a legal entity, with all interviews conducted virtually as part of its distributed-first approach. The Intern program combines hands-on training, mentorship, and social connections, is paid, runs 12 weeks from November 2026 to February 2027, and is open to Australian and New Zealand citizens and Australian permanent residents. The Product Design intern will report to a Product Design manager and collaborate with writers, designers, developers, product managers, marketers, and support engineers to ensure consistent storytelling and a great user experience. Applicants are asked to include a portfolio link and should describe in case studies the problem, process, and rationale behind their design decisions. Interns will gain exposure to the full design and product development process across Jira, Confluence, and Trello, work on real product problems, receive mentorship from experienced designers, collaborate cross-functionally, and experience Atlassian’s culture and programs.
Payroll Accounting Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian offers flexible work locations—office, home, or a mix—and can hire people in any country where the company has a legal entity. The Future Org highlights Atlassian’s Intern program, which combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for a successful career. The role is located in the Australian Eastern Timezone and applicants must be willing to work in that time zone; applications are accepted from Australian and New Zealand citizens as well as Australian permanent residents. The Payroll Team is hiring a Payroll Analyst who will report to the ANZ Payroll Operations Manager and help manage Australian payroll processing. Responsibilities include processing payroll for 5000+ employees, producing reports, coordinating quarter- and year-end activities, handling vendor uploads and integrations, partnering with HR, assisting with special projects, and maintaining payroll procedures and SOX controls.
Payroll Accounting Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, with details at their distributed work page. The company runs an Intern program that provides hands-on training, mentorship, and networking to prepare students for successful careers. The role described is a Payroll Analyst in the ANZ region, located in the Australian Eastern Timezone, and applicants must be AU/NZ citizens or permanent residents. The Payroll Team supports payroll processing for 5000+ employees and collaborates with HR and other partners, focusing on accuracy, reporting, and workflow management. Key responsibilities include processing payroll, quarter-end and year-end reporting, vendor integrations, responding to employee inquiries, participating in special projects, and maintaining payroll procedures and SOX controls.
Machine Learning Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian supports flexible work locations—office, home, or a hybrid setup—and hires people in any country where they have a legal entity. The Your Future Org internship offers paid, 12-week technical training with dedicated mentorship and social connections, running from November to February. Applications are open to Australian and New Zealand citizens and Australian permanent residents. As a Machine Learning Engineer intern, you'll report to a manager in Core Machine Learning within the Analytics group, working on opportunities that generate revenue or MAU improvements and scaling insights into automated ML solutions. You'll build machine learning and predictive models to solve product and growth problems, translate business problems into technical solutions, and collaborate with cross-functional partners to deploy models that deliver measurable value with robust, low-bug software artifacts.
Machine Learning Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian offers flexible work options—office, home, or a mix—so employees can balance family, personal goals, and priorities, and it hires people in any country with a legal entity. Details about how Atlassian works in distributed teams are available at go.atlassian.com/distributed. The Your Future Org internship combines hands-on technical training, professional growth opportunities, mentorship, and social connections to prepare students for a successful Atlassian career. Applications are open to Australian and New Zealand citizens and Australian permanent residents, and the 12-week paid program runs from November to February. As a Machine Learning Engineer intern in Core Machine Learning within Analytics, you’ll build models to address product and growth problems, translate business needs into technical solutions, and collaborate to deploy models that deliver measurable value.
Data Science Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian supports flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. The Your Future Org internship combines hands-on technical training, mentorship, professional growth, and strong social connections to set students up for a successful Atlassian career. Applications are open to Australian and New Zealand citizens and Australian permanent residents, with a paid 12-week program running from November to February. The Your Future Team places interns in Atlassian’s Analytics & Data Science group for the summer, with reporting to a Data Science manager and a structured project to demonstrate the value of data science. Interns will measure product strategy impact, design and analyze experiments, develop data-driven recommendations, present insights to peers and leadership, and collaborate across engineering, product, design, and analytics to improve customer experiences.
Data Science Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian lets employees choose their work location—office, remote, or a mix—giving more control over family, personal goals, and other priorities, and they hire in any country with a legal entity. Their internship program, “Your Future Org,” combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to set students up for a successful Atlassian career. Applications for the internship are open to Australian and New Zealand citizens and Australian permanent residents, and the paid program runs for 12 weeks from November to February. The “Your Future Team” offers a summer role in Atlassian’s Analytics & Data Science group to influence millions of teams worldwide. Interns will report to a Data Science manager, work on structured projects, measure impact, design and analyze experiments, build data-driven recommendations, present insights to peers and leadership, and collaborate with engineering, product, design, and analytics to improve customer experiences.
Data Engineer Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian offers flexible work locations—office, home, or a hybrid setup—and hires people in any country where it has a legal entity, giving employees more control over family and personal priorities. The Intern program, Your Future Org, combines hands-on technical training, professional growth, mentorship, and strong social connections to prepare students for a successful Atlassian career, with details available at go.atlassian.com/distributed. Applications are accepted from Australian and New Zealand Citizens and Australian Permanent Residents, and the paid internship runs for 12 weeks from November 2026 to February 2027. The internship places you in Atlassian’s Data Engineering team, where you’ll influence product teams, inform Data Science and Analytics Platform efforts, partner with data consumers, and help measure, collect data, and generate insights to improve product experience, engagement, efficiency, and costs. You’ll report to a Data Engineering Manager and receive mentorship from senior data engineers, with responsibilities including defining metrics, instrumenting logging, data acquisition/ingestion, data architecture and modeling, data transformation, data quality and governance, alerting, visualization, reporting, and building scalable data solutions.
Data Engineer Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, with more details at go.atlassian.com/distributed. The Your Future Org Intern program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections, running a 12-week paid internship from November 2026 to February 2027 for Australian and New Zealand Citizens and Australian Permanent Residents. As an intern on Your Future Team in Data Engineering, you’ll influence product teams, inform Data Science and Analytics Platform teams, and partner with data consumers and products to ensure data assets are qualified and useful, while helping strategize measurement, data collection, and insight generation. You’ll report to a Data Engineering Manager and learn from a team mentor who is among the best Data Engineers in the business, with responsibilities spanning defining metrics, instrumenting logging, acquiring/ingesting data, architecture and modeling, transforming data, data quality and governance, alerting, visualization, and reporting, and developing at scale for efficiency. The program aims to help understand and improve product experience and engagement, improve efficiency and costs, and guide strategy through data-driven insights.
Associate Product Management Intern, Summer 2026 Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian supports flexible, distributed work—employees can be in an office, from home, or a mix, and the company hires in any country where it has a legal entity, with all interviews conducted virtually. For more on how they operate as a distributed company, see go.atlassian.com/distributed. The Your Future Org internship combines hands-on technical training, mentorship, and social connections in a 12-week paid program running from November 2026 to February 2027, with applications limited to Australian and New Zealand citizens and Australian permanent residents. The Your Future Team program, the Associate Product Manager (APM) internship, is designed to develop future global product leaders by having interns work on meaningful projects and experience life as a full-time APM, also over 12 weeks. APM interns conduct customer and partner interviews, review technical specs, research competitive analyses, identify new market and product opportunities, and design creative solutions to customers’ biggest challenges.
Associate Product Management Intern, Summer 2026 Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
- Atlassian supports flexible work arrangements and hires in any country where it has a legal entity, with interviews conducted virtually as part of its distributed-first approach. - Their Intern program combines hands-on technical training, professional growth, mentorship, and social connections to launch students into successful Atlassian careers; applications are open to Australian and New Zealand citizens and Australian permanent residents for a 12-week paid internship from November 2026 to February 2027. - Atlassian’s Associate Product Manager (APM) internship is designed to nurture creative all-rounders into the next generation of global product leaders. - APM interns work on meaningful projects—building features for new products, brainstorming ideas, and running experiments to improve customer experience—and gain a realistic view of life as a graduating APM. - Core responsibilities include conducting customer and partner interviews, reviewing technical specs, researching competitive analyses, identifying new market and product opportunities, and designing creative solutions to customers’ biggest challenges.
Workplace Productivity Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where they have a legal entity. The Intern program combines hands-on technical training, professional growth, mentorship, and social connections to help students launch a meaningful career at Atlassian. The internship role is onsite in the Sydney office and is open to Australian/NZ citizens or Australian permanent residents. The position is part of Workplace Technology, Tech Support, focusing on implementing and supporting Atlassian’s workplace technology footprint and collaborating with multiple teams across the company. The program is for penultimate-year students, runs full-time for 12 weeks from late November 2026 to late February 2027.
Workplace Productivity Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian offers flexible work options—office, remote from home, or hybrid—and hires in any country where it has a legal entity. The Future Org intern program provides hands-on technical training, professional growth, mentorship, and social connections to prepare students for a meaningful career with Atlassian. The internship role is onsite in the Sydney office, and applicants must be willing to work out of the office; applications are limited to Australian or New Zealand citizens and Australian permanent residents. As part of Workplace Technology, the global Tech Support team, interns will implement, advocate for, and support Atlassian's workplace technology footprint—from application administration to collaboration solutions—collaborating with products, server, cloud, mobile engineering, customer support, and executives. The program is open to penultimate-year university students with AU/NZ citizenship or AU permanent residency, and runs late November 2026 to late February 2027 (12 weeks, full-time).
Security Engineer Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian emphasizes flexible, distributed work with virtual interviews and hires in any country where it has a legal entity. Their Your Future Org Atlassian Intern program combines hands-on technical training, mentorship, and social connections, offering a 12-week paid internship from November 2026 to February 2027 for Australian and New Zealand citizens and Australian permanent residents. They seek engineers who are innovative, ambitious, and eager to tackle challenging security problems. The program covers domains including Product Security, Corporate Security, Detections and Response, Security Assessments, and Security Governance and Risk Management, with activities such as code auditing, threat modelling, penetration testing, and governance integration. Candidates energized by security challenges are invited to help build monitoring systems, automate vulnerability discovery, harden software, and secure hardware, networks, and corporate infrastructure.
Security Engineer Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian is a distributed-first company with flexible work locations and virtual interviews, hiring in any country where they have a legal entity. The Your Future Org Intern program provides hands-on technical training, professional mentorship, and social connections, with a 12-week paid internship running from November 2026 to February 2027, open to Australian and New Zealand citizens and Australian permanent residents. They seek engineers who love to innovate and tackle complex challenges, with teams spanning Product Security, Corporate Security, Detections and Response, Security Assessments, and Security Governance and Risk Management. Interns will engage in activities such as source code auditing, threat modelling, and security reviews, collaborating to empower engineering teams to build secure software by default and protect Atlassian’s assets. The program focuses on building monitoring and analytics to detect compromises, writing automation to identify vulnerabilities, researching features to harden software, and architecting secure hardware, networks, and corporate infrastructure.
Product Design Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian supports flexible work locations—office, home, or hybrid—and hires people in any country where it has a legal entity, with all interviews conducted virtually as part of its distributed-first approach. The Your Future Org internship program is a 12-week paid experience (November 2026 to February 2027) for Australian and New Zealand citizens and Australian permanent residents, combining hands-on training, mentorship, and social connections. As a Product Design intern, you will report to a Product Design manager and collaborate with writers, designers, developers, product managers, marketers, and support engineers to ensure consistent storytelling and a great customer experience. Applicants should include a portfolio, and in each case study explain the problem, process, and design reasoning to help the team understand your approach. The internship offers exposure to the full design and product development process across products like Jira, Confluence, and Trello, with real problems to solve, mentoring from experienced designers, cross-functional collaboration, and immersion in Atlassian’s culture and programs.
Product Design Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian supports flexible work locations (office, home, or a mix) and hires in any country where it has a legal entity, with all interviews conducted virtually as part of its distributed-first approach. The Intern program is open to Australian and New Zealand citizens, or Australian permanent residents, and runs 12 weeks from November 2026 to February 2027 as a paid opportunity emphasizing hands-on training, mentorship, and strong social connections. The Product Design intern will report to a Product Design manager and collaborate with writers, designers, developers, product managers, marketers, and support engineers; applicants should include a portfolio and, in each case study, describe the problem, process, and design decisions to showcase their approach. Interns will gain exposure to the full design and product development process across Jira, Confluence, and Trello, work on real product problems, and receive guidance from experienced designers while working cross-functionally. They will also experience Atlassian’s culture and programs through company-wide and cross-regional initiatives, events, and design community activities.
Payroll Accounting Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian supports flexible work options—office, remote, or hybrid—so employees can balance family, personal goals, and priorities, and the company hires in any country where it has a legal entity. Atlassian’s Intern program provides hands-on technical training, professional growth, mentorship, and strong social connections to help students start impactful careers there. The current role is in the Australian Eastern Timezone, and applicants must be willing to work in that time zone; applications are open to Australian and New Zealand citizens as well as Australian permanent residents. The Payroll Analyst role sits on the ANZ Payroll Operations team and reports to the ANZ Payroll Operations Manager, with duties including processing payroll for 5000+ employees and managing related reporting and workflows. Additional responsibilities include vendor uploads and integrations, quarter-end and year-end processes, HR collaboration, responding to employee inquiries, contributing to special projects, and maintaining payroll procedures and SOX controls.
Payroll Accounting Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity, giving employees more control over family and personal priorities. The company’s Intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a successful Atlassian career. The Payroll Analyst role is located in the Australian Eastern Timezone, and applicants must be willing to work there; applications are open to Australian and New Zealand citizens and Australian permanent residents. The Payroll Team, comprised of payroll, HR, and accounting professionals, will have the analyst reporting to the ANZ Payroll Operations Manager and supporting the accurate management of Australian payroll for 5,000+ employees. Key responsibilities include processing payroll, producing reports, managing workflow and quarter/year-end activities, vendor uploads and integrations, responding to HR inquiries, assisting with special projects, and maintaining payroll procedures and SOX controls, with opportunities for growth in a global team.
Machine Learning Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees’ personal goals and priorities. The Your Future Org intern program combines hands-on technical training, professional growth, dedicated mentorship, and social connections to prepare students for a successful career at Atlassian. The paid internship lasts 12 weeks from November to February, with applications limited to Australian and New Zealand citizens and Australian permanent residents. The Your Future Team includes a Machine Learning Engineer intern who reports to a Core Machine Learning manager within Analytics, focusing on opportunities that improve revenue or MAU and turning insights into automated ML solutions quickly. Interns will build ML models to solve product and growth problems, translate business needs into technical solutions, deliver robust, low-bug software, and collaborate with cross-functional partners to deploy value-generating models.
Machine Learning Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
- Atlassian allows flexible work locations (office, home, or hybrid) and hires in any country with a legal entity. - Their Your Future Org internship program provides hands-on training, mentorship, and social connections, runs for 12 weeks from November to February, and is open to Australian and New Zealand citizens or Australian permanent residents. - The Your Future Team places interns as Machine Learning Engineer interns who report to a manager in Core Machine Learning within Analytics. - The team targets opportunities that boost revenue or MAU by scaling insights into automated ML solutions from ideation to output. - The role involves building ML models to solve product and growth problems, translating business problems into technical solutions, delivering robust software, and collaborating with cross-functional partners to deploy models with measurable impact.
Data Science Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - They provide a guide on how they work at go.atlassian.com/distributed. - The Your Future Org internship combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections, and is a paid 12-week program from November to February. - Applications are open to Australian and New Zealand citizens and Australian permanent residents. - The Your Future Team internship in Analytics & Data Science is a summer role where you report to a Data Science manager, work on a structured project, measure the impact of product strategy, design and analyze experiments, build data-driven recommendations, present insights to peers and leadership, and collaborate across engineering, product, design, and analytics to improve customer experiences.
Data Science Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassians can choose where to work—office, home, or a hybrid—giving them flexibility to support family, personal goals, and other priorities, and Atlassian hires people in any country where it has a legal entity. Learn how Atlassian works in distributed settings at go.atlassian.com/distributed. The Your Future Org internship combines hands-on technical training, professional growth, mentorship, and strong social connections to set students up for a successful career, with applications accepted from Australian and New Zealand citizens and Australian permanent residents; the paid 12-week program runs from November to February. The Your Future Team offers a summer role in Atlassian’s Analytics & Data Science team, where you’ll report to a manager, build an understanding of data science’s value through a structured project, and share recommendations with peers and leadership to drive decisions. You’ll measure the impact of product strategy, design and analyze experiments and launches, build data-driven recommendations, present insights to peers and leadership, and collaborate across engineering, product, design, and analytics to improve customer experiences.
Data Engineer Intern, 2026 Summer Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
- Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity. - The Your Future Org internship combines hands-on technical training, mentorship, and social connections to launch students into a successful Atlassian career, with applications open to Australian and New Zealand citizens and Australian permanent residents, lasting 12 weeks from November 2026 to February 2027. - Interns will join Atlassian’s Data Engineering team, where they’ll influence product teams, inform Data Science and Analytics Platform teams, and collaborate with data consumers to ensure data assets are valuable and usable. - They’ll help strategize measurement, data collection, and insights generation to improve product experience, engagement, efficiency, and costs, reporting to a Data Engineering Manager and learning from experienced engineers. - Data Engineering responsibilities include defining metrics, instrumenting logging, acquiring and ingesting data, architecting and modeling data, transforming data, ensuring quality and governance, and enabling alerting, visualization, reporting, and scalable efficiency.
Data Engineer Intern, 2026 Summer Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian supports flexible work locations—office, home, or a mix—and can hire in any country where it has a legal entity. The Your Future Org Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for a successful career at Atlassian, in a 12-week paid internship from November 2026 to February 2027. Applications will be accepted from Australian and New Zealand citizens and Australian permanent residents. As an intern in the Data Engineering team, you'll influence product teams, inform Data Science and Analytics Platform teams, and partner with data consumers and products to ensure data assets are useful and of high quality. You'll help strategize measurement, collect data, and generate insights to improve product experience and guide strategy, while reporting to a Data Engineering Manager and learning from your team mentor; key responsibilities include defining metrics, instrumenting logging, acquiring/ingesting data, architecting and modeling data, transforming data, ensuring data quality and governance, alerting, visualization, and reporting, and developing at scale to improve efficiency.
Associate Product Management Intern, Summer 2026 Australia
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian supports flexible work locations—office, home, or a mix—and hires globally where it has a legal entity, with all interviews conducted virtually as a distributed-first company. The Intern program offers hands-on technical training, professional growth, dedicated mentorship, and social connections, and is open to Australian and New Zealand citizens or Australian permanent residents, with a paid 12-week schedule from November 2026 to February 2027. The Associate Product Manager (APM) internship is designed to develop the next generation of global product leaders, letting interns work on meaningful projects like building features for new products, brainstorming ideas, and running experiments to improve the customer experience. It provides a view of life as a Product Manager and a path to becoming a full-time APM after graduation, with 12 weeks of work as a respected team member. Intern responsibilities include conducting customer and partner interviews, reviewing technical specs, researching and presenting competitive analyses, identifying new market and product opportunities, and designing creative solutions to customers’ biggest challenges.
Associate Product Management Intern, Summer 2026 Australia
Atlassian
Sydney
Australia
Not specified Unknown Interns

Is remote?:

No
Atlassian supports flexible work locations—office, home, or hybrid—and hires globally where they have a legal entity, with virtual interviews as standard for a distributed-first company. The Your Future Org Intern program provides hands-on technical training, mentorship, professional growth, and strong social connections; it runs for 12 weeks from November 2026 to February 2027, with applications open to Australian and New Zealand citizens and Australian permanent residents. The Your Future Team Associate Product Manager (APM) internship is designed to develop creative all-rounders into the next generation of global product leaders, offering work on meaningful projects like building features for new products, brainstorming ideas, and running experiments to improve customer experience; interns spend 12 weeks as respected team members and get a feel for PM life with a pathway to join the full APM program after graduation. Interns conduct customer and partner interviews to translate insights into action, review technical specs for completeness and accuracy, and research and present competitive analyses. They identify and communicate new market and product opportunities and design creative solutions to customers’ biggest challenges.
EDO Manager, Enterprise Deal Management
Atlassian
Brisbane
Australia
Not specified Unknown Sales

Is remote?:

No
At Atlassian, flexible work arrangements are supported (office, home, or hybrid) and the company can hire people in any country where it has a legal entity; this role is remote but must be located in the UK or Poland to collaborate effectively across the EMEA region. The company is on a mission to help customers win in the modern digital economy, has built a multi-billion-dollar software business with 300,000+ paying customers and millions of users, and maintains an open, welcoming, collaborative culture focused on customer success. This is a people-management role in the revenue operations organization, the EDO Manager, Mid Market EMEA, reporting to the Sr. EDO Manager, EMEA, and leading a team of Enterprise Deal Managers handling high-touch enterprise deals for strategic accounts. Responsibilities include building and managing the team through the full quote-to-cash process, ensuring efficient deal execution and favorable structures, providing strategic deal advisory to sales, finance, and legal, mentoring junior analysts, and leading cross-functional projects to improve deal operations. Additionally, you’ll operationalize new products and pricing changes with product management, business strategy, and revenue operations, and ensure all client-facing documents comply with policies and regulations such as GDPR, revenue recognition, and SOX.
EDO Manager, Enterprise Deal Management
Atlassian
Sydney
Australia
Not specified Unknown Sales

Is remote?:

No
- Atlassian supports flexible work options (office, home, or hybrid) and hires globally where it has a legal entity; this is a remote position, but the role requires you to be located in the UK or Poland. - Atlassian aims to help customers compete in the modern digital economy and has built a multi-billion-dollar software business with hundreds of partners and millions of users, supported by an open, collaborative culture focused on customer success. - This is a people management role in revenue operations: the EDO Manager, Mid Market EMEA, will report to the Sr. EDO Manager, EMEA and lead a team of Enterprise Deal Managers for high-touch enterprise deals. - Responsibilities include building and managing the team to support the EMEA Sales quote-to-cash process, ensuring efficient deal execution and structures, providing strategic deal advisory to sales, finance, and legal, mentoring junior analysts, and leading cross-functional projects to improve deal operations. - The role also involves operationalizing new products and pricing with product management and revenue operations, and ensuring all client-facing documents comply with policies and regulations such as GDPR, revenue recognition, and SOX.
Sales Specialist Contact Center (Latam)
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

Yes
The position is Senior Contact Center Sales Specialist - LATAM at Zendesk, tasked with driving awareness and sales of Zendesk's CCaaS Contact Center across Latin America, requiring deep expertise in cloud contact center technologies (preferably Zendesk, Amazon Connect, or similar) and AWS. The role provides strategic direction, industry knowledge, and cross-team collaboration, involving work with AWS/Amazon Connect AEs and Zendesk AEs, presales, and partners, plus running forecast cadences and translating customer requirements into solutions. Key responsibilities include collaborating with Account Executives, pre-sales, and partners to pursue opportunities, engaging vendors on best practices, assisting with customer discovery and deal progress, delivering tailored value propositions, staying ahead of industry trends, and representing Zendesk at regional events. Required qualifications include a minimum of 5 years in cloud contact center sales, proven channel sales experience, fluency in English and Portuguese or Spanish, technical familiarity with Zendesk or Amazon Connect (or similar), ability to work autonomously in a fast-paced team, experience selling at the C-level, and a proven track record of meeting sales targets and proactively pursuing opportunities. The role is based in Mexico City or Estado de Mexico with a hybrid work arrangement (onsite part of the week as determined by the hiring manager), and Zendesk offers competitive salary and benefits, opportunities for growth, an inclusive and equal-opportunity environment, with accommodations available for disabilities and AI screening may be used in application evaluation.
Solutions Engineer | DX
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian supports flexible work locations and hires in any country where they have a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role acts as the solution expert throughout the sales cycle, helping to solve enterprise prospects’ complex problems and aiding in closing critical deals. Responsibilities include leading technical evaluations (POCs and pilots), discovery and strategy sessions, consultative questioning, designing tailored API integrations, and serving as a trusted advisor on deployment methodologies and analytics. The position also involves capturing technical feedback from prospects to inform product enhancements and roadmap priorities.
Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. DX's Solutions Engineering Team at Atlassian is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and help close critical deals by serving as the solution expert throughout the sales cycle. The role involves leading technical evaluations, partnering with Account Executives to run POCs and pilots, and clearly demonstrating platform value and feasibility. It also covers discovery and strategy, consultative questioning to understand client engineering workflows and goals, and designing tailored solutions to integrate the company's APIs with complex client workflows. Additional duties include acting as a trusted advisor on deployment methodologies and analytics integrations and collecting technical feedback from prospects to inform product improvements and roadmap priorities.
Sales Development Rep, Commercial
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing, productive teams and collects millions of data points daily to power insights into developer productivity for clients like Pinterest and GitHub. The company has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian to accelerate growth, R&D, and customer impact. DX’s core value is mastery—excellence at one’s craft and performance judged by personal mastery rather than uncontrollable outcomes. In the role, you’ll prospect outbound and inbound leads, build relationships, deliver an extraordinary experience to software engineering leaders, learn personalized outreach, and collaborate closely with account executives and marketing. You’ll pursue career growth with ownership, faster skill and compensation advancement, and a measurable impact on the company’s success.
Sales Development Rep, Commercial
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing, productive teams. The company collects millions of data points daily to power insights into developer productivity and experience at customers including Pinterest, GitHub, BNY, and Xero. DX has scaled profitably, tripling annual recurring revenue in recent years, and recently closed an acquisition by Atlassian. Joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers. The role focuses on prospecting and inbound leads, creating relationships and opportunities, delivering an extraordinary experience to software engineering leaders, learning personalized outreach and social selling, and partnering with account executives and marketing, with emphasis on ownership, rapid skill growth, and measurable impact.
Solution Sales Executive - Service Management, India
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
- Atlassian offers flexible work options, allowing employees to work in office, from home, or a hybrid arrangement. - The company hires in any country where it has a legal entity. - The role described is a senior specialized sales position focused on driving adoption of Service Collection in the India market. - Responsibilities include developing and executing a territory strategy, and regularly communicating on funnel status, resource needs, challenges, and successes. - The role requires collaboration with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product), representing Service Collection at events, and working closely with Atlassian partner management and various partners.
Solution Sales Executive - Service Management, India
Atlassian
Bengaluru
India
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options, including office, remote, or hybrid arrangements, to help employees balance family and personal goals. The company hires people in any country where it has a legal entity. The role is a senior sales specialist responsible for developing and executing a strategy to drive adoption of Service Collection in the India market. You will define and implement a clear territory vision, regularly communicate funnel/status, resource needs, challenges, and successes, collaborate with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product) to ensure customer satisfaction and retention, and represent Service Collection at industry events and conferences. You will also work closely with Atlassian partner management and partners ranging from large IT service providers to various professional services firms.
Senior Principal Enterprise Delivery Manager
Atlassian
Unknown Not specified Unknown Support

Is remote?:

Yes
Atlassian allows employees to work from an office, home, or a mix, and hires in any country where it has a legal entity. The Principal Enterprise Delivery Manager will lead Atlassian’s largest, most complex cloud migrations, acting as a strategic advisor to senior customer decision-makers and overseeing delivery and governance. The role requires blending business acumen with technical fluency to shape cloud strategies, manage risk, and drive adoption of cloud features, including AI. Responsibilities include serving as the primary executive-facing delivery leader for flagship customers, providing thought leadership, guiding end-to-end migration strategy, managing risk, explaining technical architecture, and leading cross-functional teams and governance. Qualifications call for 15+ years of experience delivering complex enterprise programs (especially migrations), strong ability to influence C-suite stakeholders, deep cloud/hybrid architecture knowledge, and leadership and mentoring skills, with a degree in engineering or computer science.
Senior Principal Enterprise Delivery Manager
Atlassian
India Not specified Unknown Support

Is remote?:

Yes
Atlassian supports flexible work locations and can hire anywhere with a legal entity; this role is the Principal Enterprise Delivery Manager for Atlassian’s largest, most complex cloud migrations. You will be the primary strategic advisor and technical consultant to senior customer decision-makers while leading the delivery and governance of large-scale migrations, collaborating with cross-functional teams. The role blends business acumen with technical fluency and requires proven expertise in cloud strategy development and enabling technical adoption of cloud features, including AI. Core duties include executive-level relationship management with CIO/CTO/CISO, owning risk posture, steering end-to-end migration strategy, and ensuring disciplined execution, governance, and accountability. Required qualifications include 15+ years leading complex enterprise technology programs, experience with multi-year, multi-workstream projects with C-suite visibility, deep knowledge of cloud/hybrid architectures, and strong leadership and communication skills, plus a relevant engineering degree.
Associate Service Desk Analyst (f/m/d) (german speaker)
Adaptavist
Germany Not specified Full time Project Management

Is remote?:

Yes
The Associate Service Desk Analyst provides 1st line support and incident management for Adaptavist’s Managed Services, working to resolve issues within the defined SLAs. They manage the full ticket lifecycle from triage and debugging to smoke testing and final resolution. The role focuses on delivering excellent customer service, keeping customers informed, and resolving issues quickly to help retain clients long-term. Key duties include owning issues, creating and triaging tickets, applying problem-solving techniques, assigning to the appropriate Systems Engineer, coordinating with the team, communicating updates to customers and stakeholders, and escalating when blocked. They also contribute to incident documentation, support root cause analysis, and assist with smoke testing prior to releasing solutions to production systems.