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Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity. The roleCenter focuses on delivering world-class customer support via chat, email, and phone; owning and troubleshooting customer technical issues; escalating per standard procedures; creating knowledge base articles; and sharing best practices within the Technical Support team while pursuing a technical specialization and ongoing training. Core competencies include customer orientation, effective communication, adaptability, teamwork, and a learning mindset. Required qualifications include 3-5 years in technical support or SaaS-related roles, experience handling high-volume cases across chat/email/phone, and strong technical skills with SQL, log analysis, APIs/REST, browser tools, Splunk, frontend troubleshooting, and basic networking concepts. Nice-to-have skills include OAuth/SAML, Linux, mail protocols, cloud/AWS familiarity, and experience troubleshooting Java-based applications.

Atlassian offers flexible work locations, allowing Atlassians to work in an office, from home, or a hybrid, with hiring in any country where the company has a legal entity. The role is to deliver a world-class customer support experience via chat, email, and phone, taking ownership of troubleshooting and solving customer technical issues, escalating when needed per Standard Operating Procedures, and creating knowledge base articles to capture new learnings for reuse. The role also involves participating in technical communications within the Technical Support team to share best practices, learn about new technologies, and focusing on a technical specialization through ongoing training. Core competencies include customer orientation, effective communication, adaptability, teamwork and collaboration, and learning aptitude; qualifications require 3-5 years in technical support, software services, or system administration for a large end-user SaaS environment, with multi-channel support experience and the ability to handle high case volumes. Must-have skills encompass SQL querying, log search/monitoring of machine-generated data via web interfaces, APIs/REST, browser dev tools, HAR analysis, Splunk, front-end troubleshooting, and basic networking knowledge (DNS, DHCP, SSL, proxies, firewalls); nice-to-haves include OAuth and SSO/SAML, Linux, mail protocols (SMTP/POP/IMAP), cloud familiarity (AWS), and experience debugging Java-based applications and stack traces.

Atlassian offers flexible work locations and hires globally where they have a legal entity; the Principal Enterprise Delivery Manager will guide Atlassian’s largest customers through cloud migrations as the primary strategic advisor and technical consultant, collaborating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. The role requires both business acumen and technical fluency and is suitable for someone from delivery management, DevOps, QA/testing, or engineering, with proven ability to shape customer cloud strategies and enable adoption of cloud features, including AI, while understanding data movement, system integrations, and migration outcomes. Responsibilities include leading end-to-end Migration Strategy by evaluating customer environments and aligning technical execution with business outcomes, and Risk Management by facilitating readiness assessments and recommending actionable remediations such as SQL-based analyses, application remediations, automation deltas, and workflow redesigns. It also covers Technical Architecture—explaining APIs, webhooks, and automation components and what needs refactor or replacement for Cloud—plus Delivery Excellence and Stakeholder Management, governing the migration lifecycle from discovery through UAT to go-live and maintaining clear, proactive communications with stakeholders and steering committees. Additional duties include Escalation Management as the point for critical blockers, Team Leadership through mentoring and enablement initiatives like training workshops and playbooks, modeling a consultative, data-driven mindset, staying ahead of industry trends, and proposing innovative solutions to business challenges.

Atlassian supports flexible work locations and hires in any country with a legal entity. The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex customers through cloud transitions as a strategic advisor and technical consultant, aligning business outcomes with technical execution. The role collaborates with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to guide architectural decisions, mitigate risk, set performance guardrails, and plan adoption. Core responsibilities include end-to-end migration strategy, risk management, evaluating APIs/webhooks/automation in cloud contexts, acting as a trusted advisor to senior leaders, governing the migration lifecycle, driving accountability, stakeholder communications, escalation handling, and mentoring others. It requires staying ahead of industry trends, integrating insights into customer interactions, and proposing innovative cloud-based solutions, including AI, to enable successful migrations.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, giving employees control over personal priorities. The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex cloud migrations, serving as a strategic advisor and technical consultant to senior customer decision-makers while guiding cross-functional teams. The role requires business acumen and technical fluency to develop customer cloud strategies, enable adoption of cloud features (including AI), and ensure successful data movement and system integration. Responsibilities include end-to-end migration strategy, risk management, technical architecture, trusted advisor duties, delivery governance, and proactive stakeholder communication throughout the migration lifecycle. It also emphasizes mentoring peers, internal enablement, and staying ahead of industry trends to propose innovative solutions for customer challenges.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The role focuses on influencing AI product feature development and roadmaps through clear analysis and recommendations. It involves collaborating with cross-functional teams, applying quantitative analysis, experimentation, and data presentation to develop strategies for the business, especially around the Atlassian Intelligence suite. The position emphasizes developing hypotheses using various analytical methods to test and identify opportunities to improve products, guide business direction, and shape roadmaps. You’ll partner with teams to forecast and monitor key metrics, using data to shape product development, quantify opportunities, anticipate challenges, and ensure value for users, businesses, and Atlassian.

Atlassian offers flexible work options—office, remote, or a hybrid setup—and hires people in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. In this role, you will influence AI product feature development and roadmaps and drive impactful change through clear analysis and recommendations. You will collaborate with a diverse set of cross-functional partners, applying technical expertise, quantitative analysis, experimentation, and data presentation to develop business strategies, especially for the Atlassian Intelligence suite. You will focus on developing hypotheses through analytical approaches, methodologies, frameworks, and technical methods to test them, and define, understand, and test opportunities to improve products and guide roadmaps through insights and recommendations. You will partner with cross-functional teams to inform, influence, and execute strategy decisions, and identify and measure product success through forecasting and monitoring key metrics to understand trends, using data to shape development, quantify opportunities, anticipate challenges, and ensure value for people, businesses, and Atlassian.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally in countries with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. Jira Service Management enables Dev and Ops to collaborate rapidly, allows IT, HR, and Legal to set up service desks, scale as needed, and provides an audit trail to support high-velocity ITSM. The Agent AI team focuses on boosting agents’ productivity by automating the ticket lifecycle with an AI engine that combines NLP-based models and generative AI to aid quicker resolutions. The role requires 8+ years in the ML field, proficient coding in Python or Java, SQL, Spark, and experience building scalable ML models for business applications using large datasets, plus cloud experience (AWS, Databricks). Candidates should be able to communicate data science concepts to diverse audiences, craft compelling narratives, prioritize business practicality with an 80/20 mindset, and embrace agile, iterative improvement.

Atlassian offers flexible work: you can be in an office, from home, or hybrid, and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. Jira Service Management empowers Dev and Ops to collaborate quickly, set up service desks across teams, scale as needed, and maintain a complete audit trail to deliver high-velocity ITSM without the complexity of traditional solutions. The Agent AI team focuses on boosting agent productivity by automating the ticket lifecycle with AI, using a built-in engine that combines NLP and generative AI to help resolve requests faster. The role requires 8+ years in the ML domain, proficiency in Python or Java, SQL, Spark, and experience with cloud data environments like AWS or Databricks, plus experience building ML models for business applications with large data. It also emphasizes the ability to communicate data science concepts to diverse audiences, focus on business practicality (the 80/20 rule), and maintain an agile, iterative approach prioritizing delivering value quickly.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally in any country where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. Jira Service Management (JSM) enables Dev and Ops to collaborate at high velocity, allowing IT, HR, and Legal teams to set up service desks, scale as needed, and deliver excellent service experiences without the complexity of traditional ITSM, while maintaining a complete audit trail of changes. The Agent AI team focuses on boosting agent productivity by automating the ticket lifecycle from categorization to closure using a built-in AI engine that combines NLP-based models with generative AI. The role requires 8+ years in the ML field, expertise in Python or Java for production-quality code, SQL, knowledge of Spark and cloud data environments (AWS, Databricks), and experience building and scaling ML models for business applications with large datasets. It also emphasizes clear communication of data science concepts to diverse audiences, a pragmatic 80/20 mindset prioritizing usable results, and an Agile approach focused on continuous iteration and improvement.

- Atlassian offers flexible, distributed work options and hires globally where it has a legal entity, with virtual interviews and onboarding. - As a Senior Forward Deployed Engineer, you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and shape the future of AI-enabled teamwork. - You will lead the design, development, and deployment of AI/ML solutions tailored to customer needs, using frameworks like TensorFlow, PyTorch, and agent platforms (LangChain, LlamaIndex), and build robust API and microservice integrations with Python or JavaScript. - The role includes driving data-driven product direction from complex datasets, promoting AI-augmented workflow automation, and overseeing end-to-end production deployment while navigating AI risk and data privacy (GDPR) and regulatory requirements. - You’ll mentor junior engineers, communicate complex concepts to technical and non-technical stakeholders, and align technical outcomes with business objectives and measurable results.

Atlassian offers flexible work options (office, home, or a mix) with a distributed-first culture, virtual interviews and onboarding, and hiring in any country where they have a legal entity. As a Senior Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and help top organizations leverage Atlassian’s AI capabilities. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks such as TensorFlow and PyTorch and agent platforms like LangChain and LlamaIndex, architect integrations with Python or JavaScript, and drive data-driven insights, AI-augmented workflow automation, and production rollout with monitoring. You’ll also navigate risk and compliance (including GDPR and regulatory frameworks), mentor junior engineers, communicate complex concepts to technical and non-technical stakeholders, and align technical progress with clear business objectives and measurable results.

We’re looking for a Senior Engineering Manager to lead Atlassian's Data Manager team, a cloud-based data ingestion and data quality product that connects to multiple external data sources to ingest, cleanse, and reconcile asset data so that our customers always have information that is complete, current, and correct. The role is fully remote but requires the candidate to be located in India (IST timezone), with Atlassian supporting flexible work locations in general. Responsibilities include defining and executing the technical strategy for scalable ingestion, transformation, and reconciliation of large, complex datasets, and owning end-to-end delivery from design to rollout and iteration. You will drive operational excellence with reliability metrics, observability, incident response, and continuous improvement, while ensuring high data quality and enforcing security, privacy, and compliance. You’ll build and grow a high-performing engineering team, foster a customer-focused engineering culture, collaborate with product and platform teams, and represent the team in cross-functional forums to communicate strategy and trade-offs to senior stakeholders.

Atlassian is looking for a Senior Engineering Manager to lead the Data Manager team, a cloud-based data ingestion and data quality product that connects to multiple external data sources to ingest, cleanse, and reconcile asset data so customers have complete, current, and correct information. The role is fully remote but requires the candidate to be located in India (IST timezone), providing flexibility in where you can work. You will define and execute the technical strategy for scalable ingestion, transformation, and reconciliation of large, complex data sets across many customers, and partner with product management, design, and go-to-market teams to shape the roadmap and prioritize investments. You will own end-to-end delivery of critical features—from design and implementation through rollout, monitoring, and iteration—while driving operational excellence, reliability, observability, incident response, and continuous improvement. You will champion data quality, security, and privacy; build and grow a high-performing team; foster a customer-centric engineering culture; collaborate with adjacent product and platform teams; and represent the product in cross-functional forums to senior stakeholders.

Atlassian is seeking a Senior Engineering Manager to lead the Data Manager team, a cloud-based ingestion and data quality product that connects to multiple external data sources to ingest, cleanse, and reconcile asset data so customers have complete, current, and correct information. The role is fully remote but must be located in India in the IST timezone. Responsibilities include defining and executing the technical strategy for scalable ingestion, transformation, and reconciliation of large data sets, partnering with product management, design, and go-to-market teams to shape the roadmap and prioritize investments, and owning end-to-end delivery from design to rollout and iteration based on feedback. It also involves driving operational excellence with reliability, observability, incident response, and continuous improvement; ensuring data quality through evolving rules and reconciliation; and championing security, privacy, and compliance with security and compliance partners. Additionally, you will build and grow a high-performing team, foster a customer-focused engineering culture, collaborate with adjacent product and platform teams for cohesive end-to-end experiences, and represent the product and team in cross-functional forums to senior stakeholders.

This is a remote role based in Australia or New Zealand, and with sufficient timezone overlap, eligible candidates from across Australia and New Zealand can be hired. The role is Principal Technical Program Manager to lead Atlassian’s internationalization (i18n) and localization (l10n) strategy and to build an automated, scalable localization system in partnership with engineering. You’ll drive technical programs to modernize the i18n platform and determine where localization makes sense, using data to guide market and language decisions. You’ll define and own a multi-year roadmap for i18n/l10n, automate end-to-end localization workflows across the toolchain, embed i18n readiness into services and front-ends, and promote shared patterns and tooling across product teams. You’ll collaborate with Product and GTM to align language strategy with market needs, establish metrics for localization throughput, automation coverage, defect rates, and time-to-market, and communicate plans and trade-offs to senior engineering and business stakeholders.

Atlassian offers flexible work arrangements (office, home, or hybrid) to support personal goals, with a remote role based in Australia or New Zealand and eligibility to hire from any AUS/NZ location that has sufficient timezone overlap. The role is Principal Technical Program Manager for internationalization (i18n) and localization (l10n), partnering with engineering to build a fully automated, scalable localization system and to decide where it makes sense to localize products. You’ll work at both the system and strategy level, designing how localization flows through the toolchain and using data to steer market and language decisions. Responsibilities include defining a multi-year roadmap for the i18n/l10n platform, leading end-to-end localization automation across code repos, TMS, and CI/CD, and driving adoption of shared i18n libraries and tooling. You’ll also collaborate with Product and GTM to align language strategy with customer needs, establish metrics for throughput and time-to-market, and communicate plans and trade-offs to senior engineering and business stakeholders.

Atlassian supports flexible work options (office, home, or hybrid) and this remote role is based in Australia or New Zealand, with eligibility to hire from anywhere there given sufficient timezone overlap. We’re seeking a Principal Technical Program Manager to lead Atlassian’s internationalization (i18n) and localization (l10n) strategy. You’ll partner with engineering to build a fully automated, scalable localization system and determine where localization should apply across products. You’ll define the multi-year program roadmap, automate end-to-end localization workflows across the toolchain, embed i18n readiness into services, drive adoption of shared libraries and tooling, and use data to decide where to expand, maintain, or reduce localization, while collaborating with Product and GTM. You’ll establish metrics for localization throughput, automation coverage, defect rates, and time-to-market, and clearly communicate plans and trade-offs to senior engineering and business stakeholders.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a diverse, inclusive hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid aims to help teams become more innovative and agile or transition to product-led models, and the Solutions Consultant role delivers services and thought leadership to maximize customers’ use of the Lucid Collaboration Suite to achieve those business outcomes. Responsibilities include engaging with stakeholders worldwide to deliver customized engagements, guiding customers to maximize their investment, maintaining subject matter expertise in topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, digital transformation, change management, and hybrid work, and developing new or existing service offerings while promoting Lucid’s Professional Services. Requirements include 3-5 years in consultative roles, a technical BA/BS (MS preferred), strong executive stakeholder management and communication skills, the ability to build relationships and drive customer outcomes, curiosity and self-motivation, and a hybrid work setup at the South Jordan office (Tue/Thu); preferred qualifications include a technical/R&D background, experience with large SaaS rollouts, global customer engagement, and change management/enterprise architecture experience.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, individual empowerment, initiative, and teamwork, and supporting a respectful, inclusive hybrid work environment. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant delivers a broad range of services to help customers leverage the Lucid Collaboration Suite to achieve outcomes like innovation, agility, and product-led transformation, including strategies for hybrid work, change enablement, implementation, and end-user skill development. Responsibilities include engaging stakeholders globally, guiding customers to maximize investment value, maintaining subject matter expertise across topics such as innovation, organizational agility, software architecture, cloud migration, digital transformation, and change management, and promoting Lucid’s Professional Services. Requirements include 3–5 years in consultative roles, a technical degree (BS; master's preferred), strong stakeholder management and presentation skills, a track record of building customer relationships and deep expertise, and a hybrid work arrangement with in-person collaboration at the Raleigh office on Tuesdays and Thursdays; preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and global customer engagement.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture. It operates as a hybrid workplace that supports healthy work-life balance with options to work remotely, from offices, or a mix depending on the role and team. The company has earned global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Product Support Specialist role involves front-line engagement with major customers, driving solutions through professional communication, collaborating with Product, Engineering, Customer Success and Sales, representing Lucid in screen shares or calls as needed, and supporting APAC and EMEA as part of a global Customer Operations team. Requirements include 2 years of experience or a Bachelor’s with 3.0+ GPA, strong ownership, ability to translate complex technical ideas, excellent written and verbal communication, independence and cross-functional collaboration, and a willingness to be on-call one weekend per quarter; the role is hybrid at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include basic data analytics, experience with log management tools like Splunk or Loggly, coding, teaching/mentoring, and basic project management.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) along with airfocus to help teams turn ideas into reality. The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering an inclusive, respectful culture. Lucid operates as a hybrid workplace with flexible remote and office options, and it has earned recognitions like Forbes Cloud 100 and Fortune Best Workplaces in Technology; its solutions are used by more than 100 million users worldwide, including Fortune 500 clients such as Google, GE, and NBCUniversal, with partners like Google, Atlassian, and Microsoft. The Implementation Services team focuses on best-in-class onboarding, aligning customer objectives, leading engagements, enabling change management, and driving user adoption through training. Requirements include a bachelor’s degree and 3-5 years in implementation or SaaS training roles, strong project-management and stakeholder-relations skills, excellent communication, and a willingness to work a North America overlap schedule (6:00 am–2:00 pm AEDT) as a hybrid role in Melbourne (in-office Tuesdays and Thursdays); preferred qualifications include SaaS/enterprise experience, empathy, and a proven ability to drive complex projects.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company supports a diverse, inclusive culture and is a hybrid workplace that enables remote or office-based work to balance life and work needs, while earning recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care; its solutions are used by more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Services team is essential to Lucid's customer success, providing onboarding, understanding customer objectives, aligning stakeholders, leading engagements on time and budget, and delivering change management, training, and customized solutions. The role requires a bachelor’s degree, 3-5 years in implementation consulting or SaaS training, strong project management and communication skills, stakeholder relationship abilities, and a willingness to work a modified schedule (6:00 am–2:00 pm AEDT) with hybrid Melbourne office attendance two days weekly (Tue and Thu). Preferred qualifications include prior SaaS/enterprise experience, empathy, ability to thrive in fast-paced environments, and a proven track record of driving complex projects to completion.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, while upholding core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego in a diverse, inclusive culture. Lucid is a hybrid workplace that supports remote work, office work, or a mix depending on the role and team needs to promote work-life balance. The company has received global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. The Implementation Team within Customer Experience leads onboarding for high-value customers, acting as trusted advisors, managing complex engagements, driving adoption and value, and delivering technical solutions (e.g., migrations, SSO/SCIM, and integrations) while coordinating with cross-functional teams. Requirements include a bachelor’s degree, 4+ years in a client-facing SaaS or large-enterprise role (preferably in implementation, implementation consulting, customer success, or change management), strong organizational and communication skills, PMP or similar certification preferred, and a hybrid South Jordan schedule (remote plus in-person Tue/Thu), with preferred qualifications in change management, data migrations, mentoring, and complex project leadership.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. Lucid supports a diverse, inclusive environment and operates as a hybrid workplace with options to work remotely, from an office, or a mix depending on role and team needs. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Its solutions are used by more than 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Revenue Operations team seeks a GTM Systems & Automation Manager to scale Marketing and Sales technologies, automate the full funnel, ensure data integrity across GTM systems, build data enrichment workflows and automated engagement sequences, and create dashboards to measure funnel performance, with requirements of 5+ years in automated GTM systems across marketing and sales tech (e.g., Marketo, Salesforce, HubSpot, Workato, Zapier, Clay), strong collaboration and communication skills, and preferred experience in product-led environments or revenue-tech agencies and exposure to multiple GTM motions.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and it upholds values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. They emphasize a diverse, inclusive culture and operate as a hybrid workplace with remote or in-office options to support work-life balance. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is hiring a Deal Desk OR Revenue Operations Intern to support the sales team in the quote-to-billing process, ensuring accurate processing of quotes and opportunities in Salesforce and billing systems, and coordinating with Deal Strategy, Audit, and cross-functional teams. Requirements include high precision and the ability to handle complex data, strong interpersonal skills, adaptability, and hybrid work in South Jordan two days per week (Tuesday and Thursday); preferred qualifications include 0-1 year CRM experience (Salesforce preferred), the ability to manage multiple projects, strong communication, and a passion for emerging technologies.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture rooted in innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive hybrid workplace. The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant helps customers leverage the Lucid Collaboration Suite to achieve outcomes such as increased innovation and agility, delivering strategies around hybrid work, change enablement, and end-user skills development while driving depth of product utilization for strategic use cases. Responsibilities include engaging with stakeholders globally to deliver customized engagements, influencing and guiding customers to maximize their investment, maintaining subject matter expertise on topics such as innovation, organizational agility, software architecture, cloud migration, product development, digital transformation, change management, and hybrid work, and extending the visibility of Lucid’s products and services through customer engagements. Requirements include 2+ years in consultative roles, a technical BA or BS in a field that understands software delivery (MS degree preferred), strong executive engagement and presentation skills, the ability to build relationships and a shared vision, curiosity and ongoing learning, and the hybrid role with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include experience in technical/R&D, large SaaS rollouts, global customer engagement, and change management or enterprise architecture experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operates as a hybrid workplace guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. A Solutions Consultant delivers services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve outcomes such as innovation, agility, or a product-led organization, including strategies on hybrid work, change enablement, and end-user skill development. Responsibilities include engaging stakeholders across customer organizations globally, guiding them to maximize investment value, and maintaining subject matter expertise in topics like innovation, organizational agility, cloud migration, product development, and digital transformation. Requirements include 2+ years in consultative roles, a technical degree with understanding of software delivery, strong executive stakeholder management and communication skills, the ability to build relationships and drive outcomes, and a hybrid Raleigh position with two in-person days per week (Tue and Thu); preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and change management or enterprise architecture.

Zendesk is seeking a Senior Product Designer for its Omnichannel Routing team to design intuitive, scalable experiences that enable AI-driven routing of tickets to the right agents. The role emphasizes strong collaboration across remote and in-office teams, with a focus on storytelling and centering the user’s needs. Daily duties include crafting design solutions, defining user journeys, exploring concepts, running remote workshops, producing prototypes and visuals, and presenting and iterating designs with partners and executives. Requirements include 3–5 years of product design experience, UX/UI work on enterprise software, expertise in interaction design and systems thinking, proficiency in Figma and prototyping, and strong cross-functional collaboration skills. Zendesk notes a Poland annualized base salary range of zł258,000 to zł388,000, a hybrid work model, and a commitment to diversity, inclusion, equal opportunity, and accommodations, with AI screening possible as part of the process.

Zendesk offers a unified AI-powered Resolution Platform for Customer Experience and Employee Services, aiming to modernize contact centers and empower brands to deliver smarter, scalable service. As a Senior Solutions Consultant, you’ll act as a trusted advisor and technical thought leader, leading discovery, architecting AI-driven CX/ES solutions, and owning end-to-end technical engagements across the sales cycle. You’ll design tailored demos and proofs of value, integrate secure, scalable solutions using Zendesk APIs and cloud platforms, and measure ROI with analytics to drive continuous improvement and AI adoption. Qualifications include 5+ years in presales/solutions consulting in SaaS/CX, strong web/scripting and SaaS architecture knowledge, experience with pilots/POCs, deep AI technology understanding (LLMs, NLP, automation), domain expertise in CCaaS/ITSM/BI/WFM, plus excellent communication and willingness to travel; bachelor’s degree or equivalent. Zendesk is an equal opportunity, diverse, inclusive employer with hybrid work options, and it notes that AI-based screening may be used in candidate evaluation; accommodations are available for applicants with disabilities.

The role is Customer Success Manager (Pulse) at Zendesk, focused on using the company’s AI-powered Resolution Platform to guide customers to their business outcomes, owning relationships, driving product adoption, and accelerating growth. It’s positioned as a pioneering, advisory role at the forefront of the future of customer experience, requiring a strong technical understanding of SaaS/AI and the ability to partner with customers to realize ROI. The overarching objectives include proactive health management with advanced Zendesk solutions, adoption and value realization, and strengthening customer relationships through technical guidance on configuration and integration. You’ll own the full customer lifecycle, design outcome-driven success plans, champion AI-enabled product adoption, articulate ROI, identify expansion opportunities, and use data to forecast renewals and surface risks. The role requires 5+ years in customer success/experience, enterprise SaaS/GTM experience, a relevant bachelor’s degree, technical aptitude with Zendesk’s AI features, proficiency with CS tools, and strong program management, with a US OTE range of $118k–$178k (70/30 base/commission) plus potential bonuses and benefits; Zendesk also highlights hybrid work, AI-driven screening, and commitment to equal opportunity.

Zendesk is seeking a Director, Process Innovation and AI Strategy (Finance) to lead a high-impact transformation across the CFO organization, optimizing end-to-end processes, scaling automation (including AI), and elevating service quality and controls, owning the strategy, roadmap, and delivery while partnering with SMEs, shared services, IT/business systems, and cross-functional leaders, and reporting to the Executive Steering Committee to align priorities and measure value. Key responsibilities include designing and executing an enterprise finance optimization and automation strategy, defining multi-year roadmaps aligned to executive priorities and cost-to-serve targets, establishing KPIs/SLAs and executive dashboards, and leveraging Gartner benchmarks to deliver best-in-class capabilities. The role focuses on end-to-end process optimization—simplifying processes, reducing handoffs, consolidating systems, and standardizing global policies—and leading an AI and automation portfolio (RPA, iPaaS, and AI/LLM use cases) while fostering an AI culture across Finance, governance, training, and scalable delivery in collaboration with IT and engineering. Requirements include 12+ years in Finance transformation within SaaS/tech, 3+ years in a Director-level cross-functional role; deep O2C, P2P, R2R and FP&A expertise; hands-on process mapping and familiarity with ERP, billing, CRM, CX, HCM, procurement tools, iPaaS, RPA, analytics, plus knowledge of AI/ML and LLM tools; Lean/Six Sigma Black Belt preferred; strong change management and SOX/audit-ready design experience. The position offers a US base salary range of $178,000-$266,000 with potential bonus/benefits, a hybrid work arrangement, Zendesk’s commitment to diversity and inclusion, and a note that AI may be used in screening applications, with accommodations available for applicants with disabilities.

Zendesk is hiring a Product Design Manager in Pune, the first design manager there, to lead and mentor a growing team, shape the local design culture from the ground up, and align with global product strategy. You will translate strategy into work across diverse projects, build cross-functional relationships, recruit and onboard new designers, provide regular performance feedback and coaching, and help scale the design practice with improved processes and best practices. You will provide design guidance on Zendesk product initiatives, contribute to the development of the design practice, and foster a positive design culture by monitoring morale and seeking opportunities for improvement; a portfolio showing your role and delivered designs is required. The role reports to the Director of Product Design in the US and collaborates with teams in the US, Australia, and Singapore; candidates must be located in Karnataka or Maharashtra, with a hybrid schedule requiring onsite presence part of the week. Zendesk emphasizes equal opportunity, diversity and inclusion, notes AI screening in the application process, and offers accommodations for applicants with disabilities.

Figma is expanding its Build Systems team within the Developer Experience organization to own build and CI infrastructure across its polyglot monorepo, enabling engineers to ship changes quickly and safely from anywhere, including remote US roles. The role is a senior technical leadership position to drive the team's technical roadmap, partner across functions to address developer pain points, and lead multi-quarter initiatives to reduce build and test times while designing scalable developer tools and AWS-based infrastructure. Qualifications include 8+ years of engineering experience (with at least 4+ on Infrastructure, Platform, or Developer Experience teams), deep expertise in build systems (Bazel, Buck, Pants, Gradle), experience optimizing CI/CD at scale, and hands-on work with AWS, Buildkite, IaC, plus coding skills in Go, TypeScript, Python, or Ruby. Nice-to-haves include migrating large codebases to modern build systems (especially Bazel), building test frameworks, strong problem-solving grounded in first principles, and a willingness to tackle high-impact, “grungy” problems while maintaining a craft-focused mindset. The compensation and benefits package includes an annual base salary range for SF/NY hubs of $228,000–$350,000, equity and a comprehensive benefits package, with remote roles localized by location, plus equal opportunity employment, accommodations on request, camera-on interview policy, and in-person onboarding.

Figma is expanding its Build Systems team within the Developer Experience organization to own build and CI infrastructure, building core platforms such as build systems, artifact repositories, merge queues, test frameworks, and CI pipelines across a polyglot monorepo, with roles available in US hubs or remotely in the United States. The role is an experienced technical leader who will shape the platform roadmap, elevate the team, and deliver durable, scalable systems that accelerate engineering velocity across the company. You will drive the technical strategy, design scalable developer tools and distributed CI for thousands of engineers, architect large-scale AWS infrastructure for the build pipeline, mentor the team, and collaborate with product engineers, infrastructure teams, and executives while keeping pace with industry best practices. Requirements include 8+ years of engineering experience (4+ in Infrastructure/Platform/DevEx), deep expertise in build systems (Bazel, Buck, Pants, Gradle), CI/CD optimization, AWS, Buildkite, IaC, and coding in Go, TypeScript, Python, or Ruby, plus proven technical leadership; plus preferred experience migrating large codebases to modern build systems and building test frameworks. Figma emphasizes inclusivity and growth, offers a salary range of $228,000–$350,000 for SF/NY hubs (remote pay localized 80–100%), equity plus comprehensive benefits, and requires cameras-on during video interviews with in-person onboarding, while also providing accommodations for disabilities and highlighting their Grow as you go value.

Figma is growing its team and seeking technically minded design leaders to make design accessible and enable real-time collaboration across teams worldwide. In this role you’ll lead a group of designers, partner with Product and Engineering, and drive roadmaps, strategy, and process improvements while staying hands-on. Requirements include 3+ years of design management, strong cross-functional collaboration, hands-on use of Figma tools, and the ability to influence through storytelling and strategic thinking, with familiarity in AI developments and generative design tools. Bonus points for experience with early-stage or AI/ML-powered projects, comfort in fast-moving environments, and a proactive, experimental mindset; the company encourages applicants even if not every criterion is met. Compensation includes a base salary range for SF/NY hubs, equity, comprehensive benefits, remote-pay localization, equal opportunity employment, disability accommodations, and notes about camera-on interviews and in-person onboarding.

Figma is seeking technically minded design leaders to head a team of world-class designers who will help teams design and build products together, emphasizing systems thinking, prototyping, storytelling, and collaboration. The role involves managing and hiring designers, partnering with Product and Engineering to improve processes and roadmaps, advocating for product areas, and leading hands-on work through critiques, reviews, and design sprints. Requirements include 3+ years of design management, strong cross-functional collaboration, proficiency with Figma tools, and the ability to mentor and communicate strategically, with familiarity in AI developments, LLMs, and generative design tools; plus a bonus for experience in AI/ML-powered or early-stage projects. It’s a full-time role based in the US (SF/NY salary range is $198,000–$338,000, with remote roles paid at 80–100% of that range and equity plus a broad benefits package). Figma emphasizes diversity and inclusion, offers accommodations, requires cameras on during interviews, and notes in-person onboarding, with privacy practices outlined in its Candidate Privacy Notice.

Figma is growing its team to make design accessible through a unified AI-powered platform that supports idea-to-product workflows and real-time collaboration worldwide. The role is for a Sales Leader of Figma Weave (hybrid in New York) who will build and develop the sales team, set strategy, and partner with the Leadership Team to shape the future roadmap. Requirements include 10+ years of SaaS sales (with 3+ years in management), experience selling to large enterprise accounts (5,000+ FTEs), a proven leadership track record, and the ability to forecast, coach, and collaborate with marketing and product. Nice-to-haves include experience with node-based design tools and MEDDIC or Command of the Message, and Figma encourages applicants even if not all criteria match perfectly to promote growth and learning. The compensation package features a base salary range of $211,000–$264,000 for SF/NY hub roles, plus equity and comprehensive benefits, with remote roles localized by location and accommodations for applicants, along with equal opportunity and inclusion commitments.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to maximize business value by guiding workflow optimization, driving AI-powered adoption, and embedding Miro into innovation operating models for long-term partnership. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, embedding Miro into existing systems, monitoring platform health and adoption, delivering proactive recommendations, supporting change management and scaling, facilitating Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI and influence renewals. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, analytics expertise, executive-level facilitation skills, and up to 25% travel. Benefits and culture include competitive compensation with 401k match and equity, comprehensive health benefits, family-forming benefits, flexible time off, learning budgets, and charitable matches, all within Miro’s inclusive, diverse environment described as a visual workspace for distributed teams with over 100 million users and 250,000 companies.

The Professional Services team at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, embedding Miro into customer systems, proactively monitoring platform health and adoption, delivering insight-driven recommendations, enabling scalable change across teams via CoEs, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in consulting, technical account management, customer success, or similar enterprise SaaS roles, strong technical fluency with APIs and integrations, proven ability to lead workflow optimization and change management, expertise in platform analytics, executive-level facilitation, and willingness to travel up to 25%. What’s in it for you includes competitive benefits and equity, including 401k matching, health benefits, fertility and family-forming benefits, flexible time off, wellness and equipment allowances, a learning and development budget, and charitable donation matches, within Miro’s diverse, inclusive, global culture dedicated to empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise clients to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models for long-term partnership. Responsibilities include designing and optimizing Discover–Define–Deliver workflows, recommending integrations and automation, embedding Miro into existing systems, proactively monitoring platform health and adoption, and delivering change management to scale adoption and support Centers of Excellence, plus co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, expertise in platform analytics, exec-level facilitation skills, familiarity with collaboration tooling, a highly proactive, strategic, independent work style, and willingness to travel up to 25%. Perks include 401k matching with equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, wellbeing and equipment allowances, an annual learning and development fund, charitable donation matching, and Miro’s commitment to belonging, diversity, and inclusion alongside a Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager partners with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into innovation operating models to secure long-term value and partnerships. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, embedding Miro in customers’ systems, monitoring platform health and adoption, and delivering proactive recommendations; also enabling scale through change management, CoE guidance, governance, and co-facilitating QBRs with adoption analytics. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, expertise in platform analytics, executive facilitation, and up to 25% travel. About Miro: a visual workspace for innovation serving 100M+ users and 250k+ companies, with a diverse, inclusive culture; offers competitive benefits including 401k matching, equity, health/fertility benefits, flexible time off, learning allowances, and charitable donation matching, and is committed to belonging and recruitment privacy.

The Technical Account Manager (TAM) at Miro partners with Enterprise customers as a fractional strategic advisor to maximize business value by guiding workflow optimization, AI adoption, and embedding Miro into customers’ innovation operating models. In this role, you’ll design and evolve workflows across the Discover–Define–Deliver lifecycle, recommend integration and automation opportunities, monitor platform health and adoption, deliver proactive recommendations, support scaling through internal champions and Centers of Excellence, and co-facilitate Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, analytics-driven decision making, executive facilitation, comfort with collaboration tools, autonomy, and up to 25% travel. Benefits include 401k matching, competitive equity, comprehensive health benefits, fertility/family forming benefits, flexible time off, office perks, wellbeing and equipment allowances, professional development funds, and charitable donation matching. Miro is a visual collaboration platform for distributed teams, serving over 100 million users and 250,000 companies, with a culture focused on inclusion and belonging and information about recruitment privacy policy.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers using agentic AI on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic adviser to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption, guiding change management and scaling, supporting Centers of Excellence, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, strong technical fluency with APIs and integrations, ability to lead adoption and change initiatives, analytics-driven decision making, and willingness to travel up to 25%. Perks include 401k matching and equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, learning and development allowances, charitable donation matches, and a culture dedicated to belonging, collaboration, diversity, and inclusion, with recruitment data governed by Miro’s Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes by combining strategic advisors, onboarding experts, and technical account managers to leverage the Innovation Workspace. The Technical Account Manager (TAM) serves as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, enabling Centers of Excellence, and leading change management and quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in analytics and executive workshops, willingness to travel up to 25%, and the ability to work autonomously. Miro positions itself as a visual workspace for distributed teams with a diverse and inclusive culture, global presence, and a Recruitment Privacy Policy governing applicants’ personal data.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, and the Technical Account Manager (TAM) will act as a fractional strategic advisor to maximize business value and drive AI-powered adoption. You’ll guide workflow optimization across the Discover–Define–Deliver lifecycle, recommend integrations and automation, and embed Miro into customers’ existing systems while monitoring health, usage, and adoption. You’ll lead change management and scaling, equip internal champions, support Centers of Excellence with governance at scale, and partner with Customer Success Managers on quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS consulting or related roles, strong technical fluency with APIs and IT ecosystems, experience driving platform adoption and analytics-driven decisions, executive facilitation skills, and up to 25% travel. Miro offers benefits like 401k match, equity, health benefits, flexible time off, learning allowances, and a culture focused on belonging, inclusion, and diverse teams, with details and privacy policies available.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how they collaborate, build, and innovate. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactively monitoring platform health and adoption, and leading change management and scaling with executive-facing QBRs and adoption analytics. Requirements include 5+ years in enterprise SaaS-related consulting, TAM, or customer success roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, and willingness to travel up to 25%. Perks include competitive benefits (401k matching and equity), health benefits, fertility/family-forming benefits, flexible time off, learning budget and charitable donation matches, alongside Miro’s mission to empower diverse, inclusive teams and a collaborative, growth-focused culture.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Key responsibilities include guiding Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, delivering proactive optimization, enabling change management and scaling, and collaborating on Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs/integrations, ability to lead adoption and change management, and analytics-driven decision making, plus up to 25% travel. Perks include 401k matching, competitive equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, learning allowances, and a commitment to diversity and inclusion as part of Miro’s mission to empower teams to create the next big thing.

SmartBear provides complete visibility into software releases with tools such as TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative (SDR) role is available in the Galway, Ireland office and in Somerville, MA, offering fast career progression with the potential to be promoted to Account Executive within 18 months. SDRs will qualify inbound and outbound leads, perform high-volume outreach (100+ activities per day), run targeted ABX campaigns, and collaborate with Account Executives to build pipeline, using tools like Salesforce, Outreach, Gong, LinkedIn Sales Navigator, and 6sense. Requirements include 1-2 years in a customer-facing role, strong communication, high coachability, a willingness to learn, and being local to Galway. SmartBear emphasizes growth, inclusion, ethical practices, and a people-first culture, with global offices and industry awards, plus a commitment to treating employees with respect and dignity.

SmartBear provides developer visibility through tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative role in Somerville, MA is a high-energy, collaborative position that partners with Account Executives to strategize targeted outreach and generate pipeline, leveraging an extensive tech stack (Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, AppAnnie, and more). The role offers rapid career growth, with potential promotion to Account Executive within 12 months, plus mentorship, coaching, training, and a high-volume outbound/ inbound workflow (60–100 activities per day) to convert conversations into pipeline. Candidates should have 1–2 years in a customer-facing role, strong communication, high coachability, and be local to the Somerville headquarters. SmartBear emphasizes an inclusive culture, transparent pay with base plus on-target commission (estimated $50,000–$60,000), comprehensive benefits, flexible time off, hybrid work, and cautions about job scams, advising verification through official channels.

SmartBear helps teams deliver high-quality software with SDLC solutions—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI and trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role advocates for security across product and engineering processes, defines security expectations, verifies controls, and provides training while collaborating with product and engineering leaders to identify weaknesses and security features that protect customers. You will work with languages such as Go, Java, Node.js, React, Ruby, and Python, leveraging cloud-based tools while embedded in engineering and product groups to drive security at the right stages of the SDLC. Responsibilities include participating in security reviews, threat modeling, code review support, and penetration testing, triaging reported vulnerabilities with engineering teams, and contributing to secure development lifecycle practices through clear communication of findings. Requirements include 1–3 years of experience in software engineering or security, familiarity with OWASP Top 10 and secure coding principles, exposure to SaaS/cloud environments and modern pipelines, ability to read code in common languages, and a collaborative mindset to grow into a senior role; SmartBear emphasizes career growth, inclusive culture, equality, and a global presence.

SmartBear emphasizes quality-driven software and AI-powered visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Partner Program Admin – Atlassian Products role administers SmartBear’s Atlassian partner programs, serving as the primary operational contact for internal teams and external partners and ensuring compliance, with responsibilities for partner data, documentation, and reporting. Responsibilities include daily operations of Atlassian partner programs (onboarding, lifecycle management, compliance), maintaining partner records and contracts in internal systems and Atlassian portals, coordinating with Sales, Alliances, Finance, and Legal on transactions and renewals, and producing performance dashboards while identifying process improvements. Requirements include 2-4 years in partner operations or related roles, hands-on Atlassian product/partner program experience, strong organizational, written and verbal communication skills, CRM experience (Salesforce preferred), and a proactive, service-oriented mindset. Why join SmartBear: opportunities for career growth, an inclusive culture, focus on well-being and flexible/hybrid work, commitment to ethical practices and diversity, with compensation including a base salary range of $94,500–$110,450 USD, potential bonuses, and comprehensive benefits; SmartBear is headquartered in Somerville, MA with offices worldwide and a values-driven, transparent pay philosophy.

SmartBear offers quality-driven software solutions with AI capabilities and is trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Customer Marketing Manager role focuses on driving customer advocacy and lifecycle marketing to deepen engagement and elevate the customer voice, collaborating across Marketing, Product, Sales, and Customer Success to deliver impactful campaigns and experiences. Responsibilities include designing and executing advocacy, lifecycle, and expansion programs; leading initiatives like Customer Advisory Boards, Customer Awards, case studies, and reference programs; integrating customer storytelling into campaigns and product marketing; and creating targeted communications using segmentation and analytics. Requirements include 4–6 years in SaaS customer or lifecycle marketing, proven success building advocacy programs, strong writing and storytelling skills, hands-on experience with marketing automation and CRM tools, a data-driven mindset, and solid collaboration and project management abilities. The company emphasizes growth opportunities, an inclusive culture, pay transparency, and total rewards including base salary with potential bonuses, listing a base salary range of $95,000–$110,000, along with global offices and comprehensive benefits.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, and more, growing from a 2007 time-tracking tool to the #1 time management add-on for Jira in the Atlassian ecosystem. They are hiring a Product Designer to own end-to-end design for features or small product areas and collaborate with Product Management, Engineering, and Research to turn user and business needs into high-quality solutions. The role emphasizes end-to-end design ownership, cross-functional collaboration, user-centered decision making, quality and execution, design systems and consistency, and team contribution and growth. Requirements include 3–5 years of experience as a Product Designer for B2B or SaaS with feature ownership; strong UI/visual design and information architecture; product thinking and collaboration; autonomy; and proficiency with Figma, with Atlassian tools a plus. Tempo offers a remote-first culture, unlimited vacation, extensive benefits and professional development, a diverse collaborative environment, and equal opportunity employment, with resumes to be submitted in English.

Tempo Software serves over 30,000 customers, including about a third of Fortune 500, with a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, pursuing a heart-forward tech culture. The Senior Backend Developer role involves building scalable solutions, designing and maintaining APIs, and optimizing performance using Java/Kotlin, Spring, and AWS, in collaboration with cross-functional teams. Candidates should have 6+ years of software development experience, strong Java/Kotlin and JVM skills, some JavaScript/TypeScript, Spring/Gradle, SQL, Kubernetes, AWS, API design, and a CS degree or equivalent. Perks include remote-first work, unlimited vacation in most locations, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and a focus on impact, innovation, collaboration, and growth.

GitKraken is a DevEx platform used by more than 40 million developers and 100,000 organizations, with built-in AI and strong integrations across desktop, CLI, IDE, web, and mobile. They are hiring a Digital Customer Success Manager to scale low-touch, product-led customer success through automation, in-product guidance, and data-driven lifecycle programs, focusing on post-sale engagement without relying on high-touch 1:1 support. The role involves owning digital CS strategy, designing automated lifecycle journeys from onboarding to renewal, creating in-app guidance and messaging, and proactively re-engaging at-risk customers while collaborating with Product, Engineering, Support, and CS. Requirements include 4–8 years in customer success, PLG, or low-touch SaaS, experience building digital enablement programs, proficiency with product analytics and in-app tools, and strong cross-functional collaboration. GitKraken offers competitive compensation, generous benefits ( PTO, parental leave, health/dental/vision, 401(k) with company matching), travel perks, and a hybrid work environment, with headquarters in Scottsdale, AZ but open to strong candidates anywhere in the US, plus a commitment to diversity and equal opportunity.

The Application Administrator (German speaker) will work with customers to optimize Atlassian software, including Jira, Confluence, and Jira Service Desk, as well as other Atlassian apps and marketplace software, in a remote outsourced capacity. Responsibilities include onboarding and becoming familiar with customer application servers, monitoring and responding to requests via the Adaptavist service desk, and guiding best practices. The role involves answering questions about how to use Atlassian applications in the customer's business, creating projects, configuring permissions and workflows, and performing various administrative tasks per customer priorities. It requires communicating with the customer and team members to understand and deliver configuration solutions, solving issues, providing best-practice recommendations, and recording work and time, while following the customer’s security protocols. A key focus is helping customers automate processes to improve efficiencies and streamline operations, while managing multiple clients as a remote outsourced Atlassian administrator.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The role focuses on Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in customers' digital and AI transformation journeys. It targets outcome-driven success—accelerating product adoption, delivering measurable business outcomes, and using Customer Success Plans to drive adoption, retention, and expansion, including complex program leadership and AI enablement. Responsibilities include risk mitigation, voice of the customer, and cross-functional collaboration with sales, product, support, and advisory services to deliver a seamless customer experience and maximize value. Qualifications require 10+ years in customer success/account management/consulting with executive-level experience, a track record of transformational initiatives and AI/digital transformation, strong Jira/Confluence knowledge, and proficiency with CS planning tools (e.g., Gainsight, Salesforce, Tableau), with preferred credentials including 5+ years with Atlassian-powered solutions, ITSM certification, and MEDDPICC or similar deal frameworks.

- Atlassian supports flexible work locations (office, remote, or hybrid) with virtual interviews and onboarding as part of its distributed-first approach, and hires in any country with a legal entity. - The role focuses on Executive Engagement & Trusted Advisor, building relationships with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformation journeys. - It emphasizes Outcome-Driven Success, accelerating product adoption and delivering measurable business value through Customer Success Plans, regular check-ins, QBRs, and strategic planning to drive adoption, retention, and expansion. - Responsibilities include Complex Program Leadership, AI & Emerging Tech Enablement, Risk Mitigation, Voice of the Customer, and Cross-Functional Collaboration to deliver a seamless customer experience. - Qualifications require 10+ years in Customer Success, account management, or enterprise transformation with executive-level experience, a track record of transformational outcomes, AI/digital transformation expertise, strong Jira/Confluence knowledge, and proficiency with CS planning tools; preferred: Atlassian solution experience, ITSM certification, and familiarity with MEDDPICC or similar deal frameworks.

Atlassians can work in an office, from home, or a combination, giving them control over family, personal goals, and other priorities. Atlassian hires people in any country where the company has a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role serves as the solution expert throughout the sales cycle, aiming to solve commercial upmarket prospects' most complex business problems and help close critical deals. Responsibilities include leading technical evaluations (POCs and pilots), conducting discovery and strategy sessions, asking consultative questions, designing tailored API integration solutions, acting as a trusted advisor on deployment and analytics, and feeding technical feedback to Product and Engineering to influence roadmap.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity, supporting employees' family and personal goals. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to be a key driver in the growth of the DX product (getdx.com) and to help close critical deals. The role involves leading technical evaluations with Account Executives, driving POCs and pilots to clearly demonstrate platform value and feasibility. Responsibilities include technical discovery, strategic questioning, and designing tailored solutions to integrate the company’s APIs with client workflows while serving as a trusted advisor on deployment methodologies and analytics integrations. There is also a feedback loop to capture prospects’ technical input and collaborate with Product and Engineering to inform product enhancements and roadmap priorities.

Atlassian offers flexible work options—office, remote, or a mix—and hires globally wherever there is a legal entity. Atlassian is seeking a Machine Learning Scientist to join the Central AI team, which builds the infrastructure, data pipelines, frameworks, and models to speed AI feature development across the company. Central AI is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and establish the long-term AI infrastructure for the company. Central AI is responsible for developing core shared AI experiences like search, knowledge discovery, and conversation, ensuring a unified foundation across teams. The Machine Learning Engineer will design architectures, train models, run experiments, collaborate with product, engineering, and analytics teams, and guide junior ML engineers to realize AI's transformative potential across Atlassian's offerings.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire in any country where they have a legal entity. They are seeking a Machine Learning Scientist to join the Central AI team, which builds the fundamental infrastructure, data pipelines, frameworks, models, and capabilities to accelerate AI feature development across the company. The Central AI organization is part of the Atlassian Intelligence program, aiming to accelerate AI innovation, provide cohesive AI experiences, and lay the foundation for future AI infrastructure. While most AI initiatives will be developed by federated product teams, Central AI is crucial for constructing underlying infrastructure and shared experiences like search, knowledge discovery, and conversation to ensure a unified platform across departments. In this role, you will design system and model architectures, train and evaluate models, collaborate with product, engineering, and analytics teams, and guide junior ML engineers to realize AI's transformative potential across Atlassian offerings.

- Atlassian offers flexible work options—office, remote, or hybrid—and can hire in any country where it has a legal entity. - Atlassian is seeking a Machine Learning Scientist to join the Central AI team, which builds the infrastructure, data pipelines, frameworks, models, and other capabilities to accelerate AI feature development across the company. - The Central AI organization is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and establish an Atlassian AI infrastructure for the future. - While most AI initiatives are expected to be developed by federated product teams, Central AI is responsible for constructing the underlying infrastructure and shared experiences like search, knowledge discovery, and conversation to avoid silos. - In this role, you will design and implement cutting-edge ML algorithms, train models, collaborate with product, engineering, and analytics teams to embed AI into products, and design architectures, run experiments, evaluate models, and mentor junior ML engineers to realize AI’s transformative potential across offerings.

Atlassian offers flexible work locations—office, home, or hybrid—and hires in any country where it has a legal entity. The company is seeking a Machine Learning Scientist to join the Central AI team, which builds the infrastructure, data pipelines, frameworks, models, and capabilities to accelerate AI feature development across the company. Central AI is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and set up an Atlassian AI infrastructure for the future. Central AI is tasked with constructing the underlying infrastructure and capacities to ensure seamless AI integration across departments, preventing silos and promoting efficiency and collaboration. The role involves designing system and model architectures, training and evaluating models, conducting experiments, collaborating with product, engineering, and analytics teams, and guiding junior ML engineers to realize AI's transformative potential across Atlassian products and services.

- Atlassian offers flexible work options (office, home, or a mix) so employees can balance personal priorities, and can hire in any country where the company has a legal entity. - The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle. - The role involves leading technical evaluations and partnering with Account Executives to drive POCs and pilots, ensuring clear demonstrations of value and technical feasibility. - It includes discovery and strategy work, consultative questioning to understand client engineering workflows, and designing tailored solutions that integrate APIs with complex client processes. - Additionally, the engineer acts as a trusted advisor on deployment methodologies and analytics integrations, while feeding technical feedback to Product and Engineering to influence roadmap priorities.

- Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to better support family and personal priorities. - They hire in any country where Atlassian has a legal entity, and the DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to help grow the DX product (getdx.com). - The role serves as the solution expert throughout the sales cycle, focusing on solving Enterprise prospects' complex problems and helping close critical deals. - Responsibilities include leading technical evaluations, POCs and pilots with Account Executives, conducting discovery and strategy sessions, asking detailed questions, and designing tailored API integration solutions. - It also acts as a trusted advisor on deployment methodologies and analytics integrations, and captures prospect feedback to inform product and engineering roadmaps.

Atlassian supports flexible work locations and global hiring, with virtual interviews and onboarding as part of a distributed-first approach. There is a seismic shift toward AI in how work is done, and the Jira AI team aims to transform Jira to enable humans-to-agents collaboration. The Senior Product Manager will partner with design, research, engineering, and data science to create first-of-their-kind Jira experiences, iterate with customers, and translate AI trends into a concrete roadmap. The role involves acting as the local expert, coordinating with adjacent Jira teams and platform partners, and delivering production-ready agentic features used by millions of Jira users. Responsibilities include driving strategy and roadmaps to embed intelligent agents, leading cross-functional teams, prioritizing features that move key metrics, leveraging customer insights, monitoring AI trends, and communicating trade-offs to stakeholders.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first model. A seismic shift is underway as AI systems become central to how teams work. The Senior Product Manager on the Jira AI team will lead transforming Jira to enable humans-to-agents collaboration, partnering with design, research, engineering, and data science to create innovative, scalable experiences. You’ll define the roadmap for embedding intelligent agents in Jira, align with Jira and platform teams, and deliver production-ready, widely-used agentic features. Core responsibilities include driving strategy, leading cross-functional teams, leveraging customer insights, tracking success metrics, anticipating AI trends, and communicating with stakeholders.

Atlassian allows employees to work anywhere with flexible arrangements, hires globally, and conducts virtual interviews and onboarding as part of a distributed-first approach. There is a seismic shift underway as AI systems and agents become a core part of team workflows. As a Senior Product Manager on the Jira AI team, you’ll lead Jira’s transformation to enable humans-to-agents collaboration, partnering with design, research, engineering, and data science to create first-of-their-kind experiences and deliver production-ready agentic features used by millions of Jira users. You’ll drive the strategy and roadmap to embed intelligent agents in Jira, lead cross-functional teams, ensure cohesion across Jira, and align with platform partners on shared vision and execution for agent frameworks. You’ll prioritize features with measurable impact, leverage customer insights, stay close to customers, scan emerging AI trends, and communicate with stakeholders and executives through crisp storytelling and clear trade-offs.

Atlassian offers flexible work options—office, home, or a combination—and can hire in any country where it has a legal entity, giving employees more control over family, personal goals, and other priorities. The company is seeking a seasoned, strategic, and results-driven product management leader to join the Strategy Collection team, which serves as the "roof of the house" for Atlassian's System of Work and aligns strategy to execution, reporting to the Head of Product for Focus and Talent. The role is hands-on and autonomous, requiring the ability to break down a grand vision into meaningful first steps and to lead or influence teams to deliver, often needing to bring Atlassian's senior leadership along on the journey to defend the direction and roadmap. Responsibilities include developing and executing a strategic vision for scalable products, taking a holistic approach to problem-solving, collaborating across functions, and fostering a culture of experimentation, testing, and rapid iteration. Qualifications include 10+ years in tech with B2B/enterprise experience, founder-level experience, a proven track record of high-impact results, strong communication across geographies, openness to transparent feedback, deep analytical thinking, and plus experience in CPA, Mgmt/Financial mgmt consulting, or financial systems implementation.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. - Atlassian is seeking a seasoned, strategic, results-driven product management leader to join the Strategy Collection team, reporting to the Head of Product for Focus and Talent, to drive experience innovation and customer value across Strategy Collection apps and agents. - The role is hands-on and autonomous, requiring the ability to break down a grand vision into actionable steps and lead or influence teams while bringing executive leadership along on the roadmap. - Responsibilities include developing and executing a strategic vision, taking a holistic problem-solving approach, collaborating across functions, fostering a culture of experimentation, and delivering measurable results. - Qualifications include 10+ years in tech with B2B/enterprise leadership, founder-level experience, a track record of high-impact results, thought leadership in product craft, strong relationship-building and communication across geographies and seniorities, openness to transparent feedback, analytical rigor, and optional experience such as CPA certification or financial management consulting and financial systems implementation (Oracle, SAP).

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The company is seeking a seasoned, strategic, results-driven product management leader to join the Strategy Collection team, which aligns a company’s strategy to execution. This hands-on, senior role requires autonomous execution, the ability to break down a grand vision, and the skill to lead or influence teams while presenting roadmaps to Atlassian’s senior leadership. Responsibilities include developing and executing a strategic vision, taking a holistic, systems-thinking approach, collaborating across functions, fostering a culture of experimentation, and delivering measurable impact. Qualifications include 10+ years in tech (especially B2B/enterprise), founder-level experience, a proven track record of high-impact results, strong communication and openness to feedback, and strong analytical skills, with CPA/financial mgmt experience considered a plus.

Atlassian supports flexible work arrangements—office, home, or a hybrid model—and hires in any country where it has a legal entity. The company is looking for a seasoned, strategic, results-driven product management leader to join the Strategy Collection team, which serves as the “roof of the house” for Atlassian’s System of Work and aligns strategy to execution; the role reports to the Head of Product for Focus and Talent and involves driving experience innovation, maximizing customer value, and delivering new innovations across Strategy Collection apps and agents, while being hands-on and capable of guiding senior leadership. Responsibilities include developing, refining, and executing a scalable product vision; taking a holistic approach to problem-solving and designing solutions with interdependencies in mind; collaborating across functions and communicating complex concepts to diverse stakeholders; and fostering a culture of experimentation, learning, and rapid iteration. Qualifications include 10+ years of tech industry experience (notably in B2B/enterprise product leadership), founder-level experience, a proven track record of high-impact results, thought leadership in product craft, exceptional relationship-building and communication across geographies and levels, and a data-driven mindset with the ability to define and track key metrics. Additional background such as CPA certification, management/financial consulting, financial systems implementation (e.g., Oracle, SAP), or financial leadership in CFO or BizOps roles is considered a plus.

Atlassian supports flexible work options (office, remote, or hybrid) and hires in any country with a legal entity to help employees balance family, personal goals, and priorities. The company is hiring a seasoned product management leader for the Strategy Collection team, the “roof of the house” for Atlassian’s System of Work that links strategy to execution. The role is hands-on and autonomous, reporting to the Head of Product for Focus and Talent, and involves driving experience innovation, maximizing customer value, and aligning senior leadership on the roadmap. Responsibilities include developing a scalable product strategy, cross-functional collaboration, an experimentation mindset, deep systems thinking, bias for action, and delivering results from concept to execution. Requirements include 10+ years in tech (especially B2B/enterprise), founder-level experience, a track record of high-impact results, strong communication and analytical skills, openness to transparent feedback, and potential pluses like CPA, management/financial consulting, or financial systems experience.

Atlassian offers flexible work options—office, home, or a mix—and hires people in any country where it has a legal entity. They’re seeking a seasoned, strategic, results-driven product management leader to join the Strategy Collection team, which acts as the roof of the Atlassian System of Work to align strategy with execution. The role is hands-on and autonomous, requiring you to break down a grand vision into meaningful first steps and lead or influence teams while frequently bringing Atlassian’s senior leadership along for the journey. Responsibilities include developing and executing a scalable product vision, cross-functional collaboration, an experimentation mindset, deep and critical thinking, bias for action, and delivering measurable customer and business impact. Qualifications include 10+ years in tech (B2B/enterprise), founder-level experience, a consistent track record of high-impact results, strong communication across levels and geographies, and data-driven decision making, with CPA, management/financial consulting, or financial systems implementation experience as pluses.

Atlassian supports flexible work locations—office, home, or a mix—and hires in any country with a legal entity, giving employees flexibility to support family and personal goals. As Senior Manager, Event Technology, you will lead the Event Technology team responsible for event websites, registration, attendee management, mobile, and digital experiences, delivering technology solutions for Atlassian’s global event portfolio with a focus on innovation, security, and excellent attendee experiences. You will define the event technology strategy and roadmap by evaluating, selecting, and optimizing the technology stack including registration, content and session management, mobile apps, onsite technology, lead retrieval, networking, and virtual/hybrid extensions. The role involves integrating data pipelines with bi-directional integrations and critical data flows across all event tech platforms and internal systems (for example Salesforce), plus managing resources and privacy/security flows like consent, data retention, and data subject rights. You will lead onsite technology operations (check-ins, scanning, Wi-Fi), develop contingency plans, manage technology partners and vendors, negotiate contracts and budgets, and continuously identify opportunities for improvement and innovation to elevate event experiences.

Atlassian offers flexible work options—office, remote, or hybrid—with hires possible in any country where the company has a legal entity. As a Senior Manager, Event Technology, you will lead the Event Technology team responsible for delivering seamless technology solutions for Atlassian’s global event portfolio, overseeing event websites, registration, attendee management, mobile, and digital experiences. You will define the event technology strategy and roadmap by evaluating, selecting, and optimizing the technology stack for registration, content/session management, mobile app, onsite technology, lead retrieval, networking, and virtual/hybrid extensions. You will integrate data pipelines by designing and overseeing bi-directional integrations and critical data flows across all event technology platforms and to other internal systems (for example Salesforce) and champion privacy and security by implementing consent management, data retention, and data subject rights flows. You will lead onsite technology operations, manage agencies and vendors along with the assigned budget, negotiate contracts, and continuously pursue improvements and innovations to elevate event experiences.

DX is a fast-growing Salt Lake City–based SaaS company that helps engineering leaders build high-performing teams and collects data to provide insights into developer productivity for customers like Pinterest and GitHub. The business has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian, which will expand resources, accelerate growth and R&D, and increase impact for customers. At DX, the core value is individual mastery—the belief that excelling at your craft leads to thriving and strong rewards, even though outcomes may be outside of one’s control. The role involves prospecting outbound and inbound leads, building relationships, delivering an exceptional experience for software engineering leaders, learning personalized outreach and social selling, and collaborating with account executives and marketing. The opportunity is for those seeking accelerated career growth, ownership without micromanagement, faster skill and pay progression, and a measurable impact on the company’s success.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams and gathers millions of data points daily to yield insights into developer productivity and experience at clients like Pinterest, GitHub, BNY, Xero, and many others. The business has scaled profitably, tripling its annual recurring revenue in recent years, and it recently closed on an acquisition by Atlassian. Joining Atlassian is expected to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes individual mastery and clear performance standards, rewarding those who excel, while acknowledging that outcomes are influenced by factors beyond the team’s control. In the role, you will prospect outbound and inbound leads, build relationships with prospective businesses, deliver an extraordinary experience to software engineering leaders, learn personalized outreach and social selling, and partner with account executives and marketing, all while challenging yourself, owning your work without micromanagement, and aiming to have a measurable impact on the company’s success.

Atlassian lets employees choose where they work—office, home, or a mix—giving them control to support family, personal goals, and other priorities, and the company can hire in any country where it has a legal entity. The Sales and Success Strategy team develops pragmatic, customer-centric GTM strategies that respond to changing market dynamics, using data-driven insights to uncover growth opportunities, optimize the sales process, and increase market share while delivering rich customer experiences and customer delight. Atlassian is seeking a Principal Strategist to develop the partner strategy, using qualitative and quantitative methods to evaluate opportunities and design initiatives that fuel P&L growth from the partner network and deliver value at scale across customers, partners, and Atlassian. This role will be a highly capable individual contributor who partners with the Partner executive team and cross-functional stakeholders to define the long-term direction, thrives in a fast-paced environment, and can operate independently with a strong understanding of SaaS business models. Responsibilities include developing actionable GTM strategies from ideation to design with internal and market due diligence, analyzing complex information to inform strategy and revenue targets, proactively identifying opportunities and testing novel ideas, transitioning seamlessly from high-level insights to deep-dive analyses, and leading multi-layered stakeholder management up to the C-suite to marshal resources and build trust.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees control over family and personal priorities. The Sales and Success Strategy team develops pragmatic, customer-centric GTM strategies using data-driven insights to drive sustainable growth, profitability, increased market share, and customer delight while continuously optimizing the sales process. Atlassian is seeking a Principal Strategist to develop the partner strategy, evaluate opportunities, and design initiatives that fuel P&L growth from the partner network, delivering value at scale to customers and partners and advancing the Atlassian System of Work. The role is an individual contributor position that will partner closely with the Partner executive team and cross-functional stakeholders to define the long-term direction of the business, thrive in a fast-paced environment, and leverage SaaS expertise to create actionable GTM plans with due diligence and scalable options to hit both fiscal year goals and longer-term targets. Responsibilities include analyzing qualitative and quantitative information to inform GTM strategy, proactively identifying opportunities, testing novel approaches, performing financial and market analyses, and leading multi-layered stakeholder management across the organization to secure alignment and resources from frontline staff to the C-suite.

At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role involves serving as the solution expert throughout the sales cycle, solving prospects’ most complex business problems with Atlassian products, and helping to close critical deals. Key responsibilities include leading technical evaluations (POCs and pilots) with Account Executives, conducting discovery and strategy sessions, asking consultative questions, designing tailored solution integrations, and acting as a trusted advisor on deployment methodologies and analytics. The position also requires capturing and synthesizing technical feedback from prospects to collaborate with Product and Engineering to inform product enhancements and roadmap priorities.

Atlassian supports flexible work arrangements—office, remote, or a combination—and hires in any country with a legal entity. The DX Solutions Engineering Team is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role involves serving as the solution expert throughout the sales cycle, solving prospects' complex business problems, and helping close critical deals. Responsibilities include leading technical evaluations (POCs and pilots) with Account Executives, conducting discovery and strategy sessions, and designing tailored solutions that integrate the company’s APIs with client workflows. The engineer will act as a trusted advisor on deployment methodologies and analytics, and will capture and feed technical feedback to Product and Engineering to influence roadmap priorities.

At Atlassian, flexible work options are supported and the company hires globally; Atlassian Corporate Engineering (ACE) is a global team focused on unleashing the potential of every Atlassian project by delivering high-value products, accelerating solutions, and building trusted partnerships, with a strong emphasis on AI innovation. The In-Office Onboarding Program Manager will lead the global, in-person onboarding experience for new Atlassians from both technical and operational perspectives, designing scalable processes to ensure a smooth first-day experience across offices worldwide, in a hybrid role with on-site presence roughly every two weeks and reporting into Global Support (ACE). Key responsibilities include owning end-to-end laptop and hardware distribution (forecasting demand, coordinating shipments, check-in/check-out processes, and asset tracking), and developing onboarding SOPs, runbooks, and Confluence playbooks while coordinating with cross-functional partners such as Tech Support, Workplace, IT, Security, Talent, and external vendors. The role also entails defining, monitoring, and reporting program health metrics, building dashboards, ensuring consistent experiences across time zones by aligning standards and SLAs, and identifying and mitigating operational and technical risks with clear incident and escalation paths. Additionally, the manager will support adjacent Tech Support–aligned projects (onboarding acquired companies, supporting large-scale events, scaling logistics), gather feedback to refine the program, influence roadmap and budget decisions, and contribute to communication and change-management efforts to share learnings widely.

Atlassian offers flexible work arrangements and can hire globally wherever it has a legal entity, with Atlassian Corporate Engineering (ACE) acting as a global team to drive growth through AI, insights, and partnerships. The In-Office Onboarding Program Manager leads the global, in-person onboarding for new Atlassians, designing scalable processes to ensure a smooth first day across offices worldwide. Responsibilities include owning end-to-end laptop and hardware distribution, forecasting demand, coordinating with cross-functional teams, and developing metrics and dashboards to measure program health. The role is hybrid, with onsite presence roughly every two weeks, and involves standardizing processes, vendor coordination, region-wide alignment of standards and SLAs, and documenting SOPs and playbooks in Confluence. Additional duties include supporting adjacent projects (acquisitions onboarding, large events, scaling logistics), gathering feedback to inform roadmaps and budgets, and contributing to change management and communications.

Atlassians can choose where they work—office, home, or a mix. This flexibility lets them better support family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The text includes a placeholder indicating a job description should be inserted. Overall, the passage outlines flexible, globally oriented work and hiring practices.

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Atlassian offers flexible work options and a distributed-first approach, hiring globally where they have a legal entity, with virtual interviews and onboarding. The role is fully remote but located in Turkiye, and it involves leading ML/AI initiatives. They seek a Principal Engineer to drive AI-powered products, focusing on two areas: AI Foundation (scalable AI infrastructure) and NextGen AI (cutting-edge applications like chatbots and generative features). Responsibilities include defining the technical vision and roadmap, owning projects end-to-end from prototyping to production, and doing hands-on work in prompt engineering, model iteration, and training/inference, while collaborating across product, engineering, data science, and UX teams. Additional duties involve platformizing AI/ML systems for scalability, partnering with customer teams, evaluating in-house models versus third-party APIs, and establishing best practices for AI development, monitoring, and quality measurement.

Atlassian supports a distributed-first, flexible work policy that lets employees work from an office, from home, or a combination of both. The company hires in any country with a legal entity, and interviews and onboarding are conducted virtually. This role is fully remote but requires you to be located in Turkiye. It seeks a Principal Engineer in ML/AI to lead AI-powered product initiatives, focusing on AI Foundation—building scalable AI infrastructure—and NextGen—exploring cutting-edge AI applications. Responsibilities include defining the technical vision and roadmap, owning end-to-end delivery from prototyping to production, doing hands-on prompt engineering and training/inference, collaborating across product, engineering, data science, and UX, driving AI platformization, partnering with customer teams, exploring state-of-the-art techniques, evaluating in-house versus third-party solutions, and establishing best practices for AI development, monitoring, and scalability.

Atlassian supports flexible, distributed work, letting employees choose office, home, or hybrid arrangements and hiring globally where it has a legal entity, with interviews and onboarding conducted virtually. The company is hiring a remote Marketing Localization Manager based in Poland to drive end-to-end localization and deliver an extraordinary international customer experience. The role involves developing roadmaps, estimates, and execution plans, maintaining project schedules and budgets, and ensuring on-time, high-quality translation and possible transcreation, while educating stakeholders on localization practices. It requires cross-functional collaboration with marketing, content, and product teams, as well as coordination with external language service providers to align localization requirements and improve processes. Additional duties include leading the implementation of new localization processes, acting as a trusted advisor, proposing improvements, and championing scalable solutions to support long-term regional growth.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity, with virtually conducted interviews and onboarding as part of its distributed-first approach. The company is looking to hire a Marketing Localization Manager for a remote role based in Poland. The role involves driving end-to-end localization for marketing campaigns to deliver a high-quality international customer experience, working with the internal marketing team to develop roadmaps, estimates, and execution plans. You will collaborate with other Marketing Localization Managers and language service providers to improve processes, manage localization plans and budgets, oversee translation and transcreation, and educate stakeholders on localization best practices. You will lead cross-functional efforts to implement new localization processes, communicate with global stakeholders, identify workflow inefficiencies, pitch creative ideas, and champion scalable localization solutions aligned with long-term regional growth.

Atlassian supports flexible work options (office, home, or a mix) and can hire people in any country where they have a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They are looking to hire a Marketing Localization Manager who will work remotely but must be located in Poland to drive end-to-end localization and deliver an extraordinary international customer experience. The role includes developing localization roadmaps, estimates, and execution plans, managing the end-to-end localization process (including translation and transcreation), and ensuring on-time, high-quality delivery while educating stakeholders on localization practices. It also requires cross-functional collaboration with marketing, content, and product teams, as well as external vendors, to align requirements, improve workflows, and keep stakeholders updated. Additional responsibilities include identifying opportunities for workflow improvements, pitching creative localization ideas, leading new localization process implementations with platform owners and technical teams, and championing scalable solutions to support long-term regional growth.

Atlassian offers flexible work locations (office, home, or hybrid) and hires people in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role is remote, but the candidate must be located in Poland, to help drive end-to-end localization and deliver an extraordinary international customer experience. Responsibilities include developing roadmaps, estimates, and execution plans, and managing the end-to-end localization process for marketing campaigns, including translation and transcreation, while ensuring on-time, high-quality delivery. It involves collaborating cross-functionally with marketing, content, and product teams, working with language service providers, educating stakeholders on localization best practices, and identifying opportunities to improve workflows and efficiency. The role also entails developing and pitching creative project ideas, driving operational and quality improvements, implementing new localization processes with platform owners and technical teams, and acting as a trusted advisor to align with organizational goals and support long-term regional growth.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The machine learning system engineer role in Central AI will build and maintain the core infrastructure that lets ML engineers and data scientists develop, train, evaluate, deploy, and operate ML models and pipelines. The role involves applying software development expertise to solve complex infrastructure and architecture challenges and may include leading other engineers from technical design to launch. The engineer will collaborate with other teams and internal customers to set expectations, gather input, and communicate results. Central AI, within the Atlassian Intelligence program, accelerates AI innovation, provides cohesive AI experiences, and builds the underlying AI infrastructure and shared experiences (such as search, knowledge discovery, and conversation) to ensure a unified foundation across the organization.

Atlassians can choose where they work—office, home, or a combination—and Atlassian hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The machine learning system engineer role in the Central AI team involves building and maintaining the core infrastructure that enables ML engineers and data scientists to develop, train, evaluate, deploy, and operate ML models and pipelines, using software development expertise to tackle complex infrastructure and architecture challenges, with opportunities to lead other engineers from design to launch and to collaborate with other teams and internal customers. The Central AI organization is part of the Atlassian Intelligence program, aimed at accelerating AI innovation across products and platforms, providing cohesive AI experiences and setting up AI infrastructure for the future, while federated product teams will drive most AI initiatives. Central AI constructs the underlying infrastructure and capacities crucial for seamless AI integration and optimal functionality across departments, ensuring teams do not operate in silos and have access to a unified foundation that promotes efficiency and collaboration. It is also responsible for core shared AI experiences such as search, knowledge discovery, and conversation.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires eligible candidates in any country with a legal entity, with this role limited to applicants based in Poland or the UK. - The role is Certification Developer for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learner career growth. - You’ll lead the design, development, and maintenance of high-stakes certification exams, run job task analyses, create exam blueprints, conduct item-writing workshops, and develop exam guides and guided prep materials, while collaborating with cross-functional teams. - Requirements include 3–5 years of experience in high-stakes cert development in the tech industry, English fluency (Spanish/Portuguese a plus), data-driven decision-making, familiarity with psychometrics and item bank software, and experience mentoring subject matter experts, with comfort using generative AI and staying current on technical trends. - Nice-to-haves include Atlassian product experience, experience in fast-paced agile environments, and familiarity with item banking products.

Atlassian offers flexible work options—office, home, or hybrid—and hires globally where it has a legal entity, though this Certification Developer role is open to candidates based in Poland or the UK only. The role involves creating and maintaining high-stakes certifications for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learner career growth. Responsibilities include leading the design, development, and maintenance of certification exams, conducting job task analyses, creating blueprints and exam forms, training subject matter experts, and producing additional certification materials and prep resources, while coordinating with cross-functional teams. The candidate profile requires 3–5 years of experience in high-stakes certification in tech, English fluency, data-driven decision making, familiarity with testing and item bank software, and the ability to coach SMEs; knowledge of psychometrics and generative AI is a plus, and the role favors autonomous, collaborative, innovative individuals who thrive in fast-paced settings. Nice-to-haves include Atlassian product experience, experience in agile environments, and familiarity with item banking products.

Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires in any country with a legal entity, but this Certification Developer role is open only to applicants based in Poland or the UK. The role involves designing, developing, and maintaining high-stakes certifications for the Atlassian Certification Program and collaborating with the Community & Learning team to improve product adoption and learner growth. Key responsibilities include leading exam development tasks such as job task analyses, blueprints, item writing, exam form creation, training SMEs, and producing exam materials while coordinating with cross-functional teams. The ideal candidate has 3–5 years of experience in high-stakes certifications in tech, fluent English (Spanish/Portuguese a plus), data-driven decision making, AI-content experience, familiarity with testing and item banks, and strong facilitation and autonomous work skills. Nice-to-have qualifications include Atlassian product experience and experience in fast-paced agile environments or with item banking products.

Atlassian offers flexible work options and hires in any country with a legal entity, but this role is limited to candidates based in Poland or the UK. The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, collaborating with the Community & Learning team to boost product adoption and learner growth. Responsibilities include leading the design, development, and maintenance of certification exams, conducting job task analyses, creating blueprints and exam items, training subject matter experts, and developing exam guides, web pages, sample items, and guided prep journeys, while coordinating with cross-functional teams. Candidates should have 3–5 years of experience in high-stakes certification development in tech, English fluency (Spanish/Portuguese a plus), data-driven decision making, familiarity with psychometrics a plus, experience with generative AI for content creation, and proficiency with item bank software, along with the ability to work autonomously in a collaborative, fast-paced environment. Nice-to-haves include Atlassian product experience, experience in agile environments, and familiarity with item banking products.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, but this role is restricted to candidates based in Poland and the UK. - The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learner growth. - You’ll lead design, development, and maintenance of exams for Atlassian roles and solutions, facilitate job task analyses and exam blueprints, conduct item writing and form creation, and train subject matter experts while developing certification materials and guided prep resources. - Requirements include 3–5 years in high-stakes certification development in tech, English fluency (Spanish/Portuguese a plus), data-driven decision making, familiarity with psychometrics a plus, being technically savvy, experience with generative AI, and experience with testing and item bank software, plus a collaborative and autonomous working style. - Nice-to-have items: Atlassian product experience, experience in fast-paced agile environments, and experience with item banking products.

Atlassians can choose where they work—office, home, or a mix—and the company hires people in any country with a legal entity to support personal priorities. The Business Systems Managers are the functional owners of third-party platforms and internal tooling powering Atlassian’s Community, Customer Education, and Lifecycle + Advocacy programs. They translate program and business needs into system roadmaps, requirements, integration needs, and release plans, while ensuring tools are reliable, scalable, and aligned to measurable outcomes and budgets. The role is about 80% Roadmap, Delivery, and Change Management (roadmap planning, requirements/design, program delivery, integrations, enablement, and change management) and 20% Run-the-Business and Governance (vendor management, governance/access, maintenance, reliability, support partnerships, and budget/procurement). They also manage cross-team dependencies, risk/issue logs, publish user guides and playbooks, and facilitate smooth feature launches and vendor transitions through training and communications.

At Atlassian, employees can work in the office, from home, or a mix, giving them flexibility to support family and personal goals, and the company hires in any country where it has a legal entity. Business Systems Managers (BSMs) are the functional owners of third‑party platforms and internal tooling that power Atlassian’s Community, Customer Education, and Lifecycle + Advocacy programs. They translate program needs into system roadmaps, requirements, integration plans, and release plans, while balancing strategic goals with tactical execution and ensuring tools are reliable, scalable, and aligned to measurable outcomes and budgets. Their work is split roughly 80% on Roadmap, Delivery, and Change Management—covering roadmap planning, requirements and design, program delivery, integrations, enablement, and change management—and 20% on Run-the-Business and Governance, including vendor management, access governance, maintenance, support partnerships, and budgeting. They collaborate with engineering, vendors, support, and Finance on backlogs, SLAs, security reviews, renewals, forecasting, and invoice flows to ensure smooth operations and outcomes.

Atlassian supports flexible work arrangements—office, home, or hybrid—with virtual interviews and onboarding as part of its distributed-first approach. The role is fully remote but requires the candidate to be located in Poland. Atlassian can hire people in any country where they have a legal entity. They are seeking an engineer to join the Jira SRE team to scale Jira Cloud’s cloud services and improve reliability, performance, scalability, and cost efficiency. The Jira SRE team owns the compute, cache, and queues infrastructure, tooling, and automation Jira Cloud runs on, and they want someone with modern cloud infrastructure knowledge, programming and operational experience, and a drive to change the status quo.

Atlassian offers flexible work options, letting employees work in an office, from home, or a hybrid to better support personal goals. The company hires people in any country with a legal entity and conducts interviews and onboarding virtually as part of being a distributed-first organization. The role is fully remote but requires the candidate to be located in Poland. They are seeking an engineer for the Jira SRE team, which owns the compute, cache, and queues infrastructure, tooling, and automation for Jira Cloud and understands how it meets customer reliability expectations. The ideal candidate will have knowledge of modern cloud infrastructure, programming and operational experience, and a drive to improve reliability, performance, scalability, and cost efficiency.

Atlassian lets employees work anywhere—office, home, or a mix—through a distributed-first approach with virtual interviews and onboarding, hiring in any country with a legal entity (including eligible roles in the UK, Netherlands, or Poland). The company aims to unleash each team’s potential with Jira Software, Confluence, and Jira Service Management, serving Fortune 500s and thousands of companies like NASA, Audi, Kiva, Deutsche Bank, and Dropbox to help teams collaborate and deliver quality results; its products are designed to support scalable deployments. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, focusing on cloud-first opportunities, cross-sell and user expansion, while driving revenue targets and advocating for customers by feeding feedback to product and engineering. They collaborate closely with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives to guide customer deployment at scale and uphold Atlassian values. Key responsibilities include developing named account and territory plans, devising sales strategies for growth, prospecting and qualifying leads, building relationships, conducting product demos, providing regular forecasts, staying informed about market trends and competitors, and occasional travel to meet clients and attend events.

Atlassian offers flexible work options (office, home, or hybrid) with a distributed-first approach, virtual interviews and onboarding, and the ability to hire in any country with a legal entity, including the UK, Netherlands, or Poland. Atlassian unleashes team potential with Jira Software, Confluence, and Jira Service Management, serving the majority of the Fortune 500 and over 300,000 companies worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team focuses on managing mid-sized and Enterprise customers, identifying cloud-first opportunities, cross-selling and user expansion, while acting as a customer advocate to feed feedback to product and engineering. Responsibilities are performed in close collaboration with Channel Partners, Product Specialists, CSMs, Account Managers, Solution Engineers, and SDRs, aligned with Atlassian values and the evolving sales model, reporting to the Mid-Market Sales Manager, Nordics. The role involves developing and implementing named account and territory plans to maximize expansion and customer success, building relationships, conducting product demos, coordinating with internal teams, providing forecasts, staying informed on industry trends, and occasional travel to meet clients and attend events.

Atlassian offers flexible, distributed-first work options—office, remote, or hybrid—with virtual interviews and onboarding, and this role is eligible in the UK, Netherlands, or Poland. Atlassian's products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and their customers include Fortune 500 companies as well as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, focusing on cloud-first opportunities, cross-sell and user expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering, in collaboration with Channel Partners, Product Specialists, Account Managers, Solution Engineers, and Sales Development Representatives. You will report to the Mid-Market Sales Manager, Nordics, and will develop and implement named account and territory plans to maximize expansion and customer success, prospect and qualify leads, build relationships, conduct product demonstrations, and collaborate to streamline sales processes and enhance satisfaction, with regular forecasts and management updates. The role requires staying current on industry trends and competitive activity, and may involve occasional travel to meet clients, attend industry events, and intentional togetherness gatherings as required.

At Atlassian, work arrangements are flexible—office, remote, or hybrid—and the company hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first organization. The role is eligible to be based in the UK, Netherlands, or Poland. Atlassian’s products, including Jira Software, Confluence, and Jira Service Management, help teams organize, discuss, and complete work, and their customers range from NASA and Fortune 500 companies to organizations of all sizes. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifying cloud-first opportunities, driving cross-sell and expansion, and pursuing revenue targets while advocating for customers. The role involves close collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, and includes developing named account and territory plans, building relationships, conducting product demonstrations, providing forecasts, staying aware of market trends, and occasional travel.

Atlassian supports flexible work arrangements (office, remote, or hybrid), hires globally where it has a legal entity, and conducts virtual interviews and onboarding as part of a distributed-first approach, with eligibility for this role in the UK, Netherlands, or Poland. The company provides Jira Software, Confluence, and Jira Service Management—used by Fortune 500s and many other organizations (including NASA, Audi, Kiva, Deutsche Bank, and Dropbox)—to help teams collaborate and deliver quality results. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifies cloud-first opportunities, drives cross-sell and expansion, nurtures relationships, and aims to meet revenue targets while advocating for customers and feeding feedback to product and engineering. You’ll report to the Mid-Market Sales Manager, Nordics, and collaborate with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives to guide deployment and utilization at scale. Key responsibilities include developing named account and territory plans, executing sales strategies, prospecting, presenting demos, providing regular forecasts, staying informed on market trends, and traveling occasionally to meet clients and attend events.

Atlassian offers flexible work options—office, home, or a hybrid—along with virtual interviews and onboarding as part of a distributed-first approach, and hires in any country with a legal entity, including roles in the UK, Netherlands, or Poland. Their products Jira Software, Confluence, and Jira Service Management help teams collaborate, and their agile/DevOps, ITSM, and work-management software are used by Fortune 500 companies and many others worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifies cloud-first opportunities, cross-sell and expand opportunities, nurtures relationships, and aims to hit revenue targets, while acting as a customer advocate to feed feedback to product and engineering, in collaboration with Channel Partners, Product Specialists, CSMs, Account Managers, Solution Engineers, and SDRs. The role reports to the Mid-Market Sales Manager, Nordics, and involves developing and executing named account and territory plans, driving revenue growth, prospecting and qualifying leads, building strong client relationships, delivering product demonstrations, coordinating with internal teams to streamline sales processes, and providing regular forecasts. Some travel to meet clients and attend events may be required, and ongoing industry awareness and alignment with Atlassian values are emphasized to deploy and utilize Atlassian at scale.

Atlassian supports flexible work locations and hires globally wherever it has a legal entity. Its mission is to unleash the potential of every team by connecting planning, execution, documentation, and collaboration. Confluence Crossflow helps customers discover, adopt, and realize value from Confluence within their existing Jira-driven workflows, preventing knowledge from being siloed or forgotten. Atlassian is hiring a Senior Product Manager to own Confluence Crossflow, shaping how Confluence appears at the right moments and making it indispensable to work. The role combines product-led growth, cross-product experience design, and knowledge-powered workflows, requiring ownership of vision and roadmap, collaboration with Jira and ecosystem teams, customer discovery, and data-driven iteration.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally, with a mission to unleash the potential of every team by deeply connecting planning, execution, documentation, and collaboration, in which Confluence Crossflow plays a critical role. Crossflow helps existing Atlassian customers discover, adopt, and realize value from Confluence directly from the tools and workflows they use, especially Jira, ensuring knowledge isn’t siloed or forgotten. Atlassian is hiring a Senior Product Manager to own Confluence Crossflow—defining how Confluence shows up at the right moments across the ecosystem, guiding users from awareness to meaningful collaboration, and making Confluence indispensable to how work gets done. This is a high-impact role at the intersection of product-led growth, cross-product experience design, and knowledge-powered workflows. Responsibilities include owning the vision and strategy for discovery and adoption within Jira and other tools, designing cross-product experiences, partnering with Jira and platform/ecosystem teams to align roadmaps, leading customer discovery, balancing product-led growth with user trust, and translating strategy into a prioritized, data-informed roadmap.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity. The Sales Development Representative (APAC) will report to the APAC Regional Sales Development Manager and is responsible for outbound prospecting, qualifying leads, and building sales pipeline, collaborating with Sales, Marketing, Partner, and Operations, using tools like Salesforce, Gong, Outreach, and LinkedIn Navigator. Responsibilities include conducting cold calls and emails, engaging decision-makers with value-driven messaging, articulating product value, handling objections, writing tailored emails, and partnering with Account Executives and Marketing to grow pipeline. The role welcomes candidates with no SDR experience or with 1+ year experience, focusing on those based in or with strong experience in India, Greater China, Korea, or Southeast Asia (Thailand); emphasizes accountability, clear communication, continuous learning, integrity, adaptability, and a results-driven mindset. Fluency in Mandarin, Cantonese, Korean, Thai, or other relevant regional languages is highly desirable.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, with the SDR role reporting to the APAC Regional Sales Development Manager. SDRs partner with Sales Development, Sales, and Success teams to build sales pipeline and deliver a positive customer experience, owning outbound prospecting and qualifying leads. They conduct cold calls and emails, collaborate with cross-functional teams to generate leads, address objections with value-driven messaging, articulate the product’s value to customers, and develop the pipeline with Account Executives and Marketing. They use Salesforce, Gong, Outreach, and LinkedIn Navigator, and prior SDR experience is not required though 1+ year is preferred; the company is targeting candidates based in or experienced with India, Greater China, Korea, or Southeast Asia. The role seeks high accountability, clear communication, continuous learning, integrity, adaptability, impact, and creativity, with fluency in Mandarin, Cantonese, Korean, Thai, or regional languages being highly desirable.

Atlassian is seeking a driven Principal Program Manager for the TA Strategic Programs Team to shape and execute cross-functional, high-impact recruiting initiatives aligned with strategic workforce goals. The role partners with senior leaders across the business, TA, Engineering, People Insights, and external partners to design, launch, and scale programs. It leads end-to-end strategy, planning, execution, and measurement of complex, multi-year TA programs, developing roadmaps and prioritizing initiatives that deliver measurable business value. Responsibilities include building cross-functional relationships for alignment, driving organizational change through communication and enablement, leveraging data to assess effectiveness, staying current with trends, piloting innovative solutions, identifying risks with mitigation plans, and mentoring program managers. Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity, with a remote-first environment supporting teams worldwide.

Atlassian is seeking a Principal Program Manager for the TA Strategic Programs Team to design and scale high-impact, cross-functional recruiting initiatives aligned with the company’s strategic workforce goals. The role leads end-to-end strategy, planning, execution, and measurement of multi-year TA programs, collaborating with TA leadership, business executives, and external partners to identify talent needs and develop roadmaps that deliver measurable business value. It requires building strong cross-functional relationships (HR, People Insights, Legal, IT, etc.), driving organizational change through communication, training, and enablement to ensure adoption of new processes and technologies. The position emphasizes using data and analytics to assess program effectiveness, identify opportunities for improvement, stay current with industry trends, pilot innovative solutions, manage risks, and mentor other program managers. Atlassian supports remote work and global teams, with flexible locations, and hires in any country where the company has a legal entity.

Atlassian supports flexible, distributed work and hires globally where it has a legal entity, with interviews and onboarding conducted virtually. The Commerce Design Team is hiring a Design Manager to own and drive external and internal billing and sales experiences at scale, collaborating across products and surfaces with teams in Australia and India. The role involves leading a team of designers, setting high craft standards, and being a foundational member of Commerce leadership to codify the user-centered vision, strategy, and roadmap alongside product and engineering leaders. You will own strategy, identify opportunities from user problems through research and data, and turn bold concepts into valuable products for billions of users, in partnership with PM and ENG to shape prioritization and trade-offs. You’ll also manage people and projects, shape culture and processes with Design leadership, and build relationships with stakeholders across the Atlassian portfolio to drive alignment on design initiatives.

- Atlassian supports flexible, distributed work options, hires in any country with a legal entity, and conducts interviews and onboarding virtually. - The Commerce Design Team is seeking a Design Manager to own a mix of external and internal billing and sales experiences, working across Australia and India to improve products and reduce friction for Admin and Sales teams. - As a people-focused leader, you will manage a team of designers, set high craft standards, and serve as a foundational member of the Commerce leadership, codifying the user-centered vision, strategy, and roadmap. - You will own user-centered strategy with Product and Engineering leadership, proactively identify opportunities from user research and data, transform bold ideas into valuable products for billions of users, and collaborate to scope priorities and trade-offs for both prospective and enterprise customers. - You will also manage team performance and health, oversee multi-stream initiatives, provide strategic feedback, shape the culture and processes of the design organization, and build relationships with stakeholders to align on the future direction of Data Experiences.