The Ampin App
deep insights into the Atlassian community

GitLab describes itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, security, and digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI as a core productivity multiplier and an inclusive culture. The Engineering Manager for Composition Analysis will lead a distributed team building software composition analysis and container scanning capabilities to help customers find and fix vulnerabilities in dependencies and the software supply chain, setting priorities, shaping product architecture, and running agile processes for robust, user-friendly security offerings. In the first year, the role focuses on initiatives such as auto-remediation of vulnerable packages and AI-assisted fixes for breaking changes, scanning unmanaged C/C++ dependencies, static reachability analysis, malicious package detection, and snippet detection for open-source dependencies, with projects like hyper-scale vulnerability detection engines and auto-remediation workflows. You’ll guide engineering across the Composition Analysis team, balance priorities and resources, author and maintain epic-level plans, ensure architectural robustness, and collaborate across GitLab to maintain consistent security across the platform. The position is remote with a US salary range of $131,600–$282,000, and benefits include flexible paid time off, equity, growth funds, parental leave, and home office support, along with GitLab’s commitment to equal opportunity and non-discrimination in hiring worldwide.

GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and many Fortune 100 companies, with a focus on AI-powered productivity and a high-performance, inclusive culture. As Director of Product, Data, you will lead GitLab's data product strategy across customer analytics and reporting, revenue-driving data products, and internal data tools, shaping a reporting platform with dashboards for engineering efficiency, DORA metrics, value‑stream analytics, and security insights while pursuing new data products like the GitLab Knowledge Graph and data-sharing capabilities. You will set the vision and roadmap, build and grow a team of product managers, partner with engineering on system-level architecture, define core analytics experiences, drive monetization of data capabilities, enable secure data access as a product, and align internal metrics and definitions with executives and stakeholders. The role requires deep experience leading data platform and data product management in enterprise software or SaaS, a track record from 0 to 1 product development, strong systems thinking, monetization skills, director-level leadership, cross-functional collaboration, and executive communication, plus the ability to work autonomously in a fully remote environment. GitLab emphasizes remote, global collaboration, offers benefits like flexible PTO and equity, supports growth and parental leave, and upholds an equal-opportunity, non-discriminatory hiring policy with accommodations as needed.

GitLab is an intelligent DevSecOps orchestration platform used by more than 50 million registered users and trusted by over half of the Fortune 100, with AI integrated as a core productivity multiplier. The Demo Architect role, reporting to the Senior Director of the Solutions Architecture Center of Excellence, focuses on building and improving tools, applications, and infrastructure to support demos, workshops, trials, and internal test environments across the field. Key responsibilities include expanding the Demo Architect Portal for automation, provisioning hands-on customer experience infrastructure, collaborating with multiple teams to deliver practical technical solutions, automating go-to-market workflows, creating workshop assets, advising on sales opportunities, and maintaining reliable demo environments. Requirements include experience building software or internal tools for technical users, delivering production-grade automation with reliability and documentation, cross-functional collaboration, remote work with occasional travel, and a user-centric design mindset. The role is with a small, globally distributed team; GitLab provides comprehensive benefits, a commitment to equal opportunity and non-discrimination, and a US salary range of $103,600–$222,000 plus incentive pay for sales roles, with location-based guidelines and recruitment privacy considerations.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. The company emphasizes a diverse, respectful, inclusive culture and operates as a hybrid workplace that supports remote or office work to maintain work-life balance. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies That Care, and serves more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The job posting is for a Manager of SMB Expansion in Amsterdam, leading a team of nine SMB Account Executives to drive cross-sell and upsell and unlock full platform value to fuel growth. Responsibilities include driving incremental ARR, scaling workflow transformation, building growth playbooks, and using Salesforce/Tableau for data-driven diagnosis, along with iterative coaching and a PLG bridge; requirements are 5+ years of sales experience with 1-2 years in leadership in high-growth SaaS, expansion expertise, systems thinking, data literacy, and Amsterdam-based readiness to lead a multilingual, diverse team.

At Appfire, they promote a choose-your-work style—remote-first with options to work from home, in offices, or while traveling—emphasizing life balance, flexible time off, and growth on your terms. They are hiring a Product Support Manager to lead end-to-end delivery for multiple enterprise-class products, drive process improvements, manage major escalations, and ensure a 24x5 global support model with on-call rotation. Qualifications include proven SaaS/software support leadership, ITSM experience, strong customer focus, English proficiency, and familiarity with enterprise environments, with Atlassian ecosystem knowledge as a bonus. Benefits include equity, access to Appfire University, CSR days, remote work flexibility, 25 days of vacation, and a new office at the GORA building. Appfire has 850+ employees across 28 countries, a strong CSR program (Pledge 1%), a large enterprise customer base including many Fortune 500, and certifications such as ISO 27001/27017 and SOC 2, along with multiple industry awards.

Appfire is a remote-first, people-first software company that offers flexible work locations, work-life balance, and growth opportunities through online learning, internal mobility, and global collaboration. They are hiring a Product Support Manager to lead end-to-end delivery for enterprise products, manage major escalations, drive process improvements, and collaborate with Product Management and Engineering. Qualifications include proven leadership of software support teams (SaaS/enterprise), ITSM experience, a strong customer focus, English proficiency (B2+/C1), and knowledge of the Atlassian ecosystem as a plus. Benefits include equity, home office and wellbeing allowances, 26 days of PTO plus Wellness Days, private healthcare, life insurance, volunteering days, and an indefinite contract from day one. Appfire has 850+ employees in 28 countries, CSR via Pledge 1%, ISO27001/27017 and SOC 2 certifications, a large channel program with 800+ partners, and a track record with major customers, underscoring its commitment to security, partnerships, and growth.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards such as the Forbes Cloud 100 and a Fortune Best Workplace in Technology, and it supports a hybrid workplace model. The company upholds core values of teamwork over ego, innovation, empowerment, initiative and ownership, and passion and excellence, while fostering a respectful and inclusive environment with diverse perspectives. The User Experience Design Intern role involves collaborating with a skilled team to research, concept, and define visual work, designing workflows, interactions, and paradigms that help customers see more, know more, and do more. Responsibilities include driving a user-centered design process on a real roadmap project, deeply understanding customer problems, brainstorming multiple solutions, producing interaction flows and mocks, conducting user research, collaborating with stakeholders, supporting implementation with engineers and QA, and proactively improving the product experience and design culture. Requirements include knowledge of design and research methods, passion for visual collaboration and software development, understanding graphic design principles, experience with tools like Figma, strong communication to keep teams informed, availability starting May 2026, with preferred qualifications including pursuing or having completed a degree in related fields and a portfolio link; the program targets current undergraduates or graduates graduating December 2026 or later.

Lucid Software is a leader in visual collaboration and work acceleration, with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid workplace. The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering diverse, respectful, and inclusive environments. The User Experience Design Intern will collaborate with a team to research, concept, and define visual work, designing workflows, interactions, and paradigms to help customers see more, know more, and do more, with responsibilities including user-centered design, problem understanding, brainstorming, producing flows and mocks, user research, stakeholder collaboration, implementation support, and improving the product experience beyond design. Requirements include knowledge of design and research methods, passion for visual collaboration and software development, fundamentals of graphic design, experience with tools like Figma, and clear communication to keep scrum teams and management in the loop; availability starting May 2026. Preferred qualifications include working toward or holding a degree in related fields, eligibility for current undergraduate or graduate students who will graduate December 2026 or later, and the application must include a portfolio; #LI-NJ1.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and operates a hybrid workplace. The company emphasizes core values—teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence—while fostering a diverse, respectful, and inclusive environment. The User Experience Designer role involves collaborating with a team to research, concept, and define how to help teams see and build the future, designing workflows, interactions, and paradigms, and owning the full design lifecycle within an Agile environment. Responsibilities include creating high-fidelity interactions aligned with the design system, proposing solutions from customer problems, communicating user intents, partnering with engineers and QA, managing projects to meet deadlines, and leveraging AI tools to optimize workflows and explore new features. Requirements include knowledge of core design methods, the ability to measure design impact with qualitative and quantitative analysis, adaptability to various contexts, strong communication, experience with design and prototyping tools like Figma, and an entry-level status (0-4 years) with preferred qualifications and a resume/portfolio submission.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and it supports a hybrid work model. The company emphasizes core values of teamwork over ego, innovation, empowerment, initiative, ownership, and passion/excellence, while fostering a diverse, respectful, and inclusive environment. In the User Experience Designer role, you will collaborate with a team to research, concept, and define how to help teams see and build the future, designing workflows and interactions that enable customers to see more, know more, and do more. Responsibilities include designing high-fidelity interactions aligned with the design system, owning the full design lifecycle from research to iteration, communicating design intents to stakeholders, partnering with engineers and QA, managing projects within Agile, and leveraging AI tools to optimize workflows and explore AI-driven features. Requirements include knowledge of core design methods, the ability to define success metrics with qualitative and quantitative analysis, comfort designing across contexts with incomplete information, strong design rationale, experience with content/applications and back-end constraints, proficiency with Figma, a startup-like fast pace, and 0-4 years of UX experience; preferred qualifications include a related degree and Agile/Scrum experience, and applicants should provide a resume and portfolio with their application.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture built on core values such as teamwork, innovation, empowerment, initiative, ownership, and inclusion, and it has earned awards including Forbes Cloud 100 and a Fortune Best Workplace in Technology. The company is hiring a dynamic Payroll Specialist to manage semi-monthly US multi-state payroll and support monthly processes across Amsterdam, Melbourne, and Hamburg, using Workday for US operations. The role requires acting as the primary data integrity steward—verifying inputs, managing time and attendance, recording fringe benefits, coordinating tax and compliance, and performing audits and ongoing reporting (including W-2 reconciliations). It also involves being the US payroll subject matter expert, supporting international payroll, and delivering responsive employee service while collaborating with Accounting and People Operations. Requirements include a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, advanced Excel/Sheets skills, HRIS/Payroll tech comfort, keen attention to detail, problem-solving ability, independence and teamwork, and excellent communication; preferred qualifications include experience with Workday and Cloudpay, international payroll, system integrations, and EOR/SaaS experience.

Lucid Software is a leader in visual collaboration and work acceleration, honored with awards like Forbes Cloud 100 and a Fortune Best Workplace in Technology, and it operates as a hybrid workplace grounded in core values such as teamwork, innovation, empowerment, initiative, ownership, and excellence while valuing diversity and inclusion. The company seeks a dynamic Payroll Specialist to join the team, reporting to the Senior Payroll Manager and collaborating with Accounting and People Operations to manage semi-monthly US multi-state payroll and support monthly international processes for Amsterdam, Melbourne, and Hamburg, with Workday used for US operations. Responsibilities include data verification and control, end-to-end time and attendance management, fringe benefits tracking, tax and compliance coordination, audits and reporting (including W-2s), and involvement in annual financial and 401(k) audits, while serving as the US payroll subject matter expert and providing international payroll support. Requirements include a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong understanding of US payroll concepts, the ability to manage high data volumes, advanced Excel/Google Sheets skills, meticulous attention to detail, problem-solving ability, and a self-starting, independent yet collaborative work style, along with strong communication. Preferred qualifications include experience with Workday and Cloudpay, international payroll, system integrations, familiarity with benefits and leave, accounting concepts, experience with EOR, and SaaS company experience (location tag: #LI-NJ1).

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with core values of innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, plus a diverse, inclusive culture. It is a hybrid workplace that supports remote, in-office, or blended arrangements to promote work-life balance. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide with customers including Google, GE, and NBC Universal, alongside partnerships with Google, Atlassian, and Microsoft. The Higher Education Account Executive role leads strategic growth for Lucidchart and Lucidspark across college and university accounts, collaborating with Customer Success Managers to ensure renewals, expand engagement, and close opportunities, with responsibilities including product expertise, competitive analysis, outbound prospecting, pipeline generation, forecasting, and sharing market insights. Requirements include 5+ years of software sales experience (including selling to Higher Ed administration and enterprise student software), a hybrid work setup at the South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications such as evangelist selling experience and familiarity with Salesforce and tools like Outreach and DiscoverOrg; a BA/BS degree is preferred (#LI-DS1).

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation in everything we do, passion and excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture. It operates as a hybrid workplace that supports remote and in-office options to balance work and life, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The company is seeking a Solutions Engineer to join the Solution Engineering team to collaborate with sales and accelerate growth of Lucidchart, Lucidspark, and airfocus, serving as the technical point of contact throughout the sales cycle and delivering custom product demos and business solutions. Responsibilities include creating and delivering custom technical demos, becoming a respected internal product expert and knowledge source for customers, identifying and solving inefficiencies in SE operations, answering security-related questions, and engaging with Product and Engineering to relay customer challenges and successes. Requirements include 1-3 years of relevant experience in a solutions engineering or similar role, strong communication and presentation skills, customer-facing experience, initiative and teamwork, and the ability to thrive in a fast-paced, start-up-type environment; preferred qualifications include an undergraduate degree in Engineering, Information Systems, Economics, or other STEM fields, experience in a customer-facing SaaS role, coding or Excel skills, familiarity with Cloud Networking, Process, or Product teams, design savvy, familiarity with SCRUM/Agile methodologies, and #LI-KC1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a respectful, inclusive culture. It operates as a hybrid workplace with flexible remote or in-office options and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Success Team plays a critical role, with Customer Success Managers acting as trusted advisors for strategic accounts, focusing on product adoption, change management, and outcomes aligned with customer goals. Responsibilities include mastering the Lucid Suite, integrating it into diverse workflows, building relationships with stakeholders, partnering with Professional Services to drive adoption, managing multiple accounts, conducting regular business reviews, and leading cross-functional initiatives to improve the customer experience. Requirements include a bachelor’s degree, 4+ years in CX or similar roles, a technical background or strong technical aptitude, excellent communication and organizational skills, fluency in English, and a hybrid work setup at the South Jordan office two days per week (Tue and Thu); preferred qualifications include empathy, strong task management, and a solution-oriented mindset in a fast-paced SaaS environment.

Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, and is guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, plus partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a talented lawyer to report to the Head of Commercial, focusing on customer and vendor relationships in the SaaS space and directly supporting sales teams. Responsibilities include drafting, negotiating, and advising on customer, vendor, and partner agreements; managing the global contracting process; overseeing vendor relationships and software renewals; advising on risks and ensuring alignment with internal policies; working with the compliance team and cross-functional groups to scale policies and develop training, and analyzing and negotiating SaaS and other commercial agreements. Requirements include a JD with active bar membership, 7+ years’ experience in software/tech law, strong data privacy, DPAs, information security program experience, proven ability to negotiate enterprise B2B SaaS agreements, and the ability to scale processes and communicate risks, with preferred qualifications in Salesforce, Zendesk, Conga, Coupa, internal SaaS sales support, and experience negotiating with EDU or government customers; leveling is determined holistically, with #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork in a diverse, inclusive, hybrid-work environment. The company has earned global recognition (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users, including Fortune 500 customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Lucid is seeking a talented lawyer to report to the Head of Commercial, focusing on customer and vendor SaaS relationships and supporting the sales team. Responsibilities include structuring transactions, drafting and negotiating customer and vendor agreements, managing the procurement process, advising on risks, ensuring alignment with internal policies, and collaborating with compliance and cross-functional teams to scale the legal function. Requirements include a JD, active U.S. bar membership, 7+ years of experience in a software company or law firm counseling rapid-growth tech companies, strong data privacy and DPA experience, and proven ability to negotiate enterprise B2B SaaS agreements; preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, supporting SaaS sales as an internal client, and negotiating with EDU or government customers, with leveling determined holistically (#LI-MK1).

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a hybrid, inclusive culture guided by values of innovation, excellence, empowerment, initiative, and teamwork. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users, including Fortune 500 clients like Google, GE, and NBCUniversal, with partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a talented lawyer to report to the Head of Commercial, focusing on customer and vendor relationships in the SaaS industry, and responsible for drafting, negotiating, and advising on customer contracts and procurement. Responsibilities include supporting transactions with customers, vendors, and partners; managing the global contracting process; optimizing vendor renewals to reduce procurement time and risk; advising on contract risks and ensuring alignment with internal policies; coordinating with the legal compliance team on vendors with access to personal data; and collaborating with cross-functional teams to improve commercial policies and training. Requirements include a JD and bar admission, 7+ years of experience in software companies or law firms, strong data privacy and DPAs experience, and a track record negotiating enterprise B2B SaaS agreements, with preferred qualifications in Salesforce, Zendesk, Conga, Coupa, or experience with EDU or government customers, and leveling determined holistically.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company values diversity and inclusion and operates as a hybrid workplace with options to work remotely, from an office, or a mix depending on role and team needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide with customers like Google, GE, and NBC Universal and partners such as Google, Atlassian, and Microsoft. The Scaled Account Specialist is part of the Transactional Business Team and leads strategic growth and management for SMB accounts by handling renewals, expansions, upgrades, downgrades, and cancellations across a large portfolio with scalable, low-touch engagement. Requirements include a bachelor’s degree, 1–2 years of experience, strategic thinking, strong organization and communication skills, the ability to thrive in a fast-paced environment, and a hybrid work arrangement at the SoJo office two days per week (Tuesday and Thursday), with preferred CRM experience and a curiosity-driven approach to learning.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork within an inclusive culture. It operates as a hybrid workplace with remote, in-office, or mixed arrangements to support work-life balance and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide. The Sales Team drives growth with the Scaled Account Specialist role managing strategic SMB accounts and the Transactional Business Team handling a large portfolio of low-touch accounts through automated outreach and targeted engagement. The Scaled Account Specialist serves as the primary contact for a large SMB portfolio, owning renewals, expansions, upgrades, downgrades, and cancellations, while collaborating cross-functionally to execute the go-to-market strategy and maximize customer value and revenue. Requirements include a bachelor’s degree, 1-2 years’ experience, strategic thinking, high organization, a strong ownership mindset, excellent communication, a hybrid Raleigh presence two days per week (Tuesdays and Thursdays), and preferred qualifications such as CRM experience and a genuine curiosity to become a Lucid subject-matter expert.

Lucid Software is a leading provider of visual collaboration tools, recognized with multiple awards, and operates a hybrid workplace with a culture centered on teamwork, innovation, empowerment, initiative, ownership, and excellence. The company values diverse perspectives and strives to maintain an inclusive, respectful environment while prioritizing the protection of Lucid and its users. They are seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact to advise on privacy and other regulatory requirements across engineering, marketing, growth, and product, ensuring ongoing compliance. Responsibilities include developing and improving compliance programs, monitoring evolving laws, serving as the subject matter expert on global SaaS regulations (notably GDPR/CCPA), conducting risk-based privacy assessments, maintaining controls, and advising cross-functional teams on privacy controls in product development and operations. Requirements include a JD from an ABA-accredited law school, active State Bar license, 3–5 years of relevant SaaS/regulatory experience with emphasis on data privacy, and the ability to translate legal risk for non-legal partners, with preferred qualifications including a technical background in software development and privacy controls (location indicated as NJ-based: #LI-NJ1).

Lucid Software is a leader in visual collaboration with a hybrid workplace culture built on core values like teamwork, innovation, empowerment, initiative, ownership, and excellence, and a commitment to diversity and inclusion while protecting users. They are seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact for privacy and other regulatory requirements across engineering, marketing, growth, and product. Responsibilities include developing and improving compliance programs, monitoring evolving laws, and serving as the subject matter expert on global SaaS regulations (with emphasis on GDPR and CCPA), AI compliance, and related policies, while advising cross-functional teams and conducting risk-based privacy assessments. The role requires a J.D. from an ABA-accredited law school, active bar admission, 3–5 years of relevant experience in global regulatory regimes for SaaS with a focus on data privacy, and the ability to translate legal risks into actionable guidance for non-legal partners and to operationalize compliance across product development. Preferred qualifications include a technical background in software product development and privacy controls, with strong candidates being analytical, proactive, independent, and adept at navigating ambiguity and managing cross-functional initiatives.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with Forbes Cloud 100 and a Fortune Best Workplace in Technology, and it offers a hybrid workplace model. The company emphasizes core values—teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence—while valuing diverse perspectives and prioritizing respectful, inclusive environments and user protection. The Regulatory & Product Counsel role on the Compliance team acts as the legal point of contact to advise on privacy and other compliance across engineering, marketing, growth and product, ensuring ongoing regulatory compliance. Responsibilities include managing and improving compliance programs, monitoring evolving laws and product operations, and serving as a subject matter expert on global SaaS regulations with emphasis on data privacy (GDPR, CCPA), AI compliance, marketing and sales outreach, plus developing policies and controls and guiding cross-functional teams. Requirements are a JD from an ABA-accredited law school with bar admission, 3–5 years of relevant global regulatory experience in SaaS with a privacy focus, the ability to translate risk for non-legal partners, and a preferred technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork. The company emphasizes diversity and inclusivity and maintains a hybrid work environment that supports remote, in-office, or blended arrangements depending on the role and team needs. Lucid has earned global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant provides a broad range of services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve business goals, focusing on strategies related to hybrid work, innovation, agile, change enablement, and end-user skills while contributing subject-matter expertise and expanding service offerings. The role requires 3–5 years in consultative services, a technical degree or higher, strong executive stakeholder management, excellent communication and relationship-building skills, and the ability to manage multiple projects; it is hybrid with in-person days at the South Jordan office (Tuesdays and Thursdays), and preferred qualifications include experience in technical/R&D, large SaaS rollouts, and global customer engagements.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and inclusion, operates as a hybrid workplace, supports work-life balance with remote, office, or hybrid arrangements based on role, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, making it the most-used visual collaboration platform among Fortune 500 companies, with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executive role drives strategic growth for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to secure renewals and expansions, and maintaining a hunter mindset to generate and close new pipeline. Requirements include 1-3 years of SaaS/tech sales experience, ability to manage multiple projects and deadlines, outstanding written and verbal communication, and a hybrid Raleigh, NC location with in-office days on Tuesday and Thursday; preferred qualifications include a BA/BS, experience with Salesforce and sales acceleration tools, and the ability to guide clients to solutions while maintaining clean Salesforce hygiene.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork. The company supports a diverse, inclusive culture and a hybrid workplace that enables remote, in-office, or mixed arrangements depending on role needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives lead strategic growth for new and current Lucidchart and Lucidspark customers, working with potential and existing clients to create business value, generate and close opportunities, and partner with Customer Success Managers to drive renewals, expansions, and ongoing engagement. Requirements include 1-3 years of SaaS/tech sales, the ability to manage multiple projects and meet deadlines, and a hybrid South Jordan, UT role with in-office Tuesdays and Thursdays; preferred qualifications include a BA/BS, Salesforce and related tools experience, and the ability to guide prospects to solutions aligned with their needs.

Lucid Software is a leader in visual collaboration guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and it pursues a diverse, respectful, inclusive culture. The company is a hybrid workplace offering remote or in-office options to support work-life balance and has earned recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Technology, and PEOPLE Companies that Care. Its customers include Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft, illustrating a broad enterprise footprint. The SMB Expansion Account Executive role drives growth for existing Lucidchart and Lucidspark customers across assigned territories, focusing on closing sales, renewals, expansions, and ongoing engagement, while forecasting accurately and collaborating across teams. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing experience and strong communication, with a hybrid Raleigh, NC location requiring two in-person days per week (Tuesday and Thursday); preferred qualifications include Salesforce experience, closing experience, relationship-building, software sales, Salesforce hygiene, familiarity with Sales Loft, the ability to manage many prospects, and a BA/BS.

Lucid Software is a leader in visual collaboration, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and an inclusive, respectful culture and operates as a hybrid workplace offering remote, in-office, or mixed arrangements depending on role needs. Lucid has received recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Tech, and the People Companies that Care, with customers including Google, GE, and NBC Universal and partners like Google, Atlassian, and Microsoft. The SMB Expansion Account Executives role focuses on growing current Lucidchart and Lucidspark customers across assigned territories by closing sales, ensuring renewals, driving expansion, and maintaining ongoing engagement, in a hybrid South Jordan, Utah setting. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing experience and strong communication; preferred qualifications include Salesforce experience, pipeline management, software sales background, and a BA/BS, with two in-person days per week (Tuesday and Thursday).

Lucid Software is a leader in visual collaboration with core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, plus a diverse, respectful, inclusive culture and a hybrid, flexible work model. The company has earned recognitions including Fortune Best Workplace in Technology and 2022 Glassdoor Best Place to Work, and counts Google, GE, and NBC Universal as customers with Google, Atlassian, and Microsoft as partners. It is hiring for a sales role focused on outbound prospecting and inbound qualification, fast response to leads, needs assessments, online product demos, and close collaboration with Account Executives and Marketing to manage records and pipelines. Required skills include problem-solving, sales interest or experience, quick learning, clear communication of value propositions, multi-project management, strong written and verbal skills, and a proven track record of meeting targets, with weekly trainings and daily standups in a hybrid role at the South Jordan office two days per week (Tue and Thu). Preferred qualifications include being detail-oriented and organized, CRM and tools experience, independence and motivation, ability to thrive in a fast-paced startup environment, and a BA/BS degree; reference #LI-KC1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. The Mid-Market Account Executives drive strategic growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on closing, renewals, expansion, and ongoing engagement across multiple personas, while delivering reliable forecasts and demonstrating the value of the Lucid Suite. The role requires 4+ years of closing experience in tech/SaaS, strong written and verbal communication, and a hybrid arrangement with in-person collaboration at the Raleigh, NC office two days per week (Tuesday and Thursday). Preferred qualifications include Salesforce experience, relationship-building and account expansion capabilities, software sales experience, Salesforce hygiene, the ability to manage many opportunities, familiarity with Outreach, and a BA/BS or equivalent.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. The company emphasizes diversity and inclusion and operates as a hybrid workplace that supports remote, office-based, or mixed arrangements to promote work-life balance. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Mid-Market Account Executive role leads strategic growth for current Lucidchart and Lucidspark customers across territories, focusing on renewals, expansion, and ongoing engagement after prospect qualification. Responsibilities include closing business, prospecting, managing relationships within existing accounts, creating reliable forecasts, demonstrating the value of the Lucid Suite to target personas, and maintaining Salesforce hygiene, with requirements of 4+ years closing experience in tech/SaaS, strong communication, a hybrid work setup at the South Jordan, UT office two days per week, and preferred CRM and sales experience and a BA/BS degree.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while promoting a respectful, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise New Logo Account Executives will drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts and will own the full sales cycle from prospecting to closing, collaborating with Marketing, Solutions Engineering, and Customer Success to ensure strong customer outcomes and expansion. Responsibilities include building a pipeline, running demos, negotiating, delivering exceptional customer experience, outbound prospecting, accurate forecasting, becoming a Lucid Suite expert, and embodying Lucid’s Teamwork Over Ego while meeting or exceeding activity, pipeline, and performance expectations. Requirements include 4+ years of closing experience in B2B software sales with a proven quota record, full-cycle selling ability, excellent written and verbal communication to influence senior and technical audiences, ability to work from the South Jordan, UT office two days per week (Tuesday and Thursday), and preferred experience with Salesforce, relationship-building, handling many prospects, familiarity with Outreach, and a BA/BS degree.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, in a diverse, respectful, and inclusive hybrid-work culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies That Care, and serves over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Emerging Enterprise New Logo Account Executive role aims to drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to close, and delivering meaningful business value through the Lucid Visual Collaboration Suite. Responsibilities include building and managing pipeline, developing relationships with key stakeholders, delivering exceptional customer experience to support renewals and expansion, outbound prospecting, accurate forecasting, becoming a subject-matter expert on the Lucid Suite, and collaborating cross-functionally to support team goals and exceed quotas. Requirements include 4+ years of B2B SaaS closing experience, a proven track record of quota attainment, strong communication skills for influencing senior and technical audiences, and the ability to work from the Raleigh, NC office two days per week (Tuesdays and Thursdays); preferred qualifications include Salesforce experience, experience expanding existing accounts, multi-task management, familiarity with Outreach, and a BA/BS degree.

Lucid Software leads visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a diverse, inclusive culture. The company is a hybrid workplace that supports remote or in-office work and has earned multiple global recognitions; its solutions are used by over 100 million people worldwide, including Fortune 500 companies, with customers such as Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise Expansion Account Executives focus on accelerating growth within Lucid’s existing customer base by deepening relationships, uncovering new use cases, and expanding adoption across multiple personas and business units. Responsibilities include owning a defined book of business, driving expansion and renewal outcomes, executing outbound motions, forecasting pipeline, becoming a product and market expert, collaborating cross-functionally to maximize penetration, and modeling Lucid values daily. Requirements include 4+ years of quota-carrying closing experience in B2B SaaS, strong communication skills, the ability to thrive in a dynamic environment, and hybrid availability to work from the Raleigh, NC office on Tuesdays and Thursdays; preferred qualifications include experience with expansions/renewals, Salesforce, Outreach, and a bachelor’s degree.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company fosters a diverse, inclusive culture and operates as a hybrid workplace with remote or office options to support work-life balance, and has earned multiple major recognitions such as Forbes Cloud 100 and Fortune Best Workplaces in Technology. Lucid’s solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise Expansion Account Executives focus on accelerating growth within existing customer bases, deepening relationships, uncovering new use cases, expanding adoption across personas, and ensuring long-term customer success, while owning a defined book of business, performing proactive outbound efforts, forecasting accurately, and collaborating cross-functionally. Requirements include 4+ years of quota-carrying closing experience in B2B SaaS, strong communication skills, the ability to thrive in a high-growth environment, and hybrid availability in South Jordan, UT, with preferred qualifications in expansion/renewals experience, Salesforce and Outreach proficiency, competitive positioning, and a Bachelor’s degree.

Lucid Software positions itself as a leader in visual collaboration with the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, grounded in core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, plus a culture that is respectful and inclusive. The company operates as a hybrid workplace, offering remote, office, or blended arrangements to support work-life balance. Lucid has earned recognitions from Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The advertised role is Corporate New Logo Account Executives who drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle and coordinating with Marketing, Solutions Engineering, and Customer Success to ensure strong outcomes and long-term expansion. Requirements include 4+ years of closing experience in B2B software sales (SaaS preferred), proven quota attainment, full-cycle sales mastery, excellent communication skills, and the ability to work from Raleigh, NC two days per week; preferred qualifications include Salesforce experience, account management experience, handling many prospects, familiarity with Outreach, and a BA/BS.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes values like innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive, hybrid workplace. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves more than 100 million users with notable customers such as Google, GE, and NBC Universal, along with partnerships with Google, Atlassian, and Microsoft. The Corporate New Logo Account Executives role drives strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to close, and coordinating with Marketing, Solutions Engineering, and Customer Success to ensure customer outcomes. Responsibilities include prospecting, qualifying, building pipeline, demos, negotiations, closing new business, deepening stakeholder relationships, delivering exceptional customer experiences to support renewals and expansion, outbound prospecting with a hunter mindset, and maintaining accurate forecasts and pipeline hygiene. Requirements include 4+ years of closing experience in B2B software/SaaS, a proven quota- and KPI-track record, full-cycle sales expertise, excellent communication skills, and preferred qualifications such as Salesforce experience, account management experience, ability to manage many opportunities, familiarity with Outreach, and a BA/BS degree, with remote work options.

Lucid Software leads visual collaboration with its Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, in a diverse, inclusive hybrid workplace. It has global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users and working with customers like Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. The Corporate New Logo Account Executives role drives strategic growth by acquiring and expanding high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to closing, and partnering with Marketing, Solutions Engineering, and Customer Success to ensure outcomes and long-term expansion. Responsibilities include building pipelines, running demos, negotiating, forecasting, deepening relationships with key stakeholders, and applying a hunter mentality to outbound prospecting and territory strategy while becoming a Lucid Suite expert and collaborating cross-functionally. Requirements include 4+ years of closing experience in B2B software/SaaS, a track record of hitting quota, strong communication skills, ability to influence senior/technical audiences, and the ability to work from the South Jordan, UT office two days a week (Tuesday and Thursday); preferred qualifications include Salesforce experience, managing many prospects, experience with Outreach, and a BA/BS or equivalent.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with more than 100 million users and customers such as Google, GE, and NBC Universal, plus partners including Google, Atlassian, and Microsoft. The company emphasizes values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, and it maintains a hybrid, inclusive workplace with remote and office options. The Corporate Expansion Account Executive role accelerates growth within Lucid’s existing customer base by deepening relationships, uncovering new use cases, and expanding adoption across multiple personas and business units. Responsibilities include owning a defined book of business, driving expansion and renewals, executing targeted outbound activities to generate pipeline, forecasting accurately, becoming a subject-matter expert, and collaborating cross-functionally to remove obstacles to growth while maintaining CRM hygiene. Required qualifications include 4+ years of quota-carrying closing experience in B2B SaaS or technology sales, strong communication skills, and the ability to thrive in a dynamic, high-growth environment; preferred qualifications include experience with expansions/renewals, Salesforce and Outreach, and a bachelor’s degree, with remote-friendly options.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and it fosters a diverse, inclusive culture within a hybrid workplace that supports remote, in-office, or hybrid arrangements; it has earned Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users with customers like Google, GE, NBC Universal and partners such as Google, Atlassian, and Microsoft. The Implementation Services team, comprising Implementation Consultants and Customer Trainers, provides best-in-class onboarding and sets customers up for long-term success by understanding business objectives, aligning stakeholders, and delivering customized professional services on time and under budget. They act as project leads, coordinating with prospective and post-sale teams to scope projects and set expectations, drive change management, account configuration, and training, and serve as subject-matter experts in Lucid's products and partner integrations to drive user adoption. Requirements include a bachelor's degree, 3-5 years in implementation consulting or SaaS training or related roles, strong project management experience (certifications such as CAPM or PMP are a plus), excellent communication and stakeholder-relations skills, and willingness to become a subject-matter expert on the Lucid suite; the role requires a shifted schedule of 6:00 am–2:00 pm AEDT and is hybrid with two days per week in the Melbourne office (Tuesday and Thursday). Preferred qualifications include SaaS or large-enterprise experience, empathy and problem-solving ability, a track record of thriving in fast-paced environments, and the ability to drive complex projects to completion, with the job posting tagged #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it operates on core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego within a diverse, inclusive, hybrid culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Services team provides onboarding and professional services to set customers up for long-term success, acting as project leads to scope engagements, align with stakeholders, deliver customized solutions, and drive change management and user training to ensure adoption. Requirements include a bachelor’s degree, 3–5 years in implementation consulting or related roles, strong project management experience (CAPM/PMP a plus), excellent organizational and communication skills, and a willingness to work a 6:00 am–2:00 pm AEDT window to maximize North America overlap, in a hybrid Melbourne office with in-person work on Tuesdays and Thursdays. Preferred qualifications include SaaS or large-enterprise experience, empathy and problem-solving passion, ability to thrive in fast-paced environments, and a bias toward finding solutions, with the posting labeled #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholding core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego and a commitment to diversity, inclusion, and a hybrid, healthy work-life balance. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Team within Customer Experience acts as strategic onboarding leaders, not just implementing software but advising customers to improve efficiency, managing complex engagements, ensuring adoption, and delivering value. Responsibilities include leading onboarding for high-value customers, discovering outcomes, maintaining urgency and milestones, applying change management and configuration expertise, coordinating technical solutions (migrations, SSO/SCIM, integrations, consolidations), collaborating across teams, and identifying upsell opportunities for Professional Services. Requirements include a bachelor’s degree, 4+ years in a client-facing SaaS or enterprise role (ideally in implementation, customer success, or change management), strong organizational and communication skills, PMP preferred, and a hybrid role based in the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include expertise in innovation/change management, mentoring or leading initiatives, experience with large data migrations, and the ability to drive complex projects in a fast-paced environment.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a hybrid, inclusive culture guided by values of innovation, excellence, empowerment, initiative, and teamwork over ego. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. Lucid is hiring a Revenue Operations GTM Systems & Automation Manager to scale and optimize marketing and sales technologies and accelerate revenue with predictable performance. Key responsibilities include designing scalable automation across the full funnel, ensuring reliable data synchronization across the GTM stack, orchestrating data enrichment and transformation workflows with platforms like Clay, Workato, or Zapier, creating automated engagement sequences, and building dashboards to measure funnel and campaign metrics. Requirements include 5+ years of experience with automated GTM systems and cross-platform integrations, hands-on experience with marketing automation, CRM, AI/workflow tools, and outbound campaigns, plus strong collaboration and communication skills; preferred qualifications include experience at a product-led company or marketing ops agency and exposure to multiple GTM motions, with remote options noted (#LI-MK1 #LI-Remote).

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork in a diverse, inclusive hybrid work culture. The company has earned global recognitions and serves over 100 million users worldwide, with customers like Google, GE, and NBCUniversal and partnerships with Google, Atlassian, and Microsoft. There is an exciting opportunity in Revenue Operations for a GTM Systems & Automation Manager to scale and optimize Marketing and Sales technologies to accelerate revenue and deliver predictable performance. Responsibilities include designing scalable automation across the full funnel, ensuring end-to-end data synchronization, orchestrating data enrichment workflows via Clay/Workato/Zapier, building automated engagement sequences, and creating dashboards to measure funnel performance while evaluating GTM technology including AI with attention to data governance and privacy. Requirements call for 5+ years of experience in automated GTM systems with cross-platform integrations, hands-on experience across marketing automation, CRM, AI/workflow tools, sales engagement, and enrichment platforms, plus strong collaboration, communication, and adaptability, with a preference for experience at a product-led company or marketing operations agency.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, all within a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers. Its customers include Google, GE, and NBC Universal, and it partners with Google, Atlassian, and Microsoft. Lucid is hiring a GTM Systems & Automation Manager in Revenue Operations to scale and optimize Marketing and Sales technologies, design scalable automation across the funnel, ensure data quality and reliable integrations, orchestrate data enrichment workflows and automated engagement sequences, maintain dashboards, and evaluate GTM technologies with cross-functional collaboration and data governance. Requirements include 5+ years on automated GTM systems across marketing and sales tech stacks, hands-on experience with platforms such as Marketo/Iterable/Customer.io; Salesforce/HubSpot; Workato/Hightouch/Zapier/Clay; Salesloft/Gong/Outreach; and enrichment tools like Clay/ZoomInfo/Apollo; proven outbound GTM support and collaboration skills; ability to thrive in a fast-paced environment; with preferred exposure to product-led companies or marketing operations agencies.

The organization invites general applications from people who are passionate about their mission even if no current role fits their background. Submitting a resume will add applicants to the company’s talent pool for consideration for future opportunities that match their skills and interests. This general application is open to candidates located in any U.S. state. It also covers international locations such as Amsterdam, NL; Hamburg, DE; and Melbourne, Victoria, AUS. Eligibility depends on where the company is legally able to hire and conduct business.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by values of innovation in everything, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company promotes a respectful and inclusive culture and operates as a hybrid workplace that supports remote, office, or hybrid arrangements depending on role and team needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Expansion Account Executive role leads strategic expansion for current Lucid customers across assigned territories, working with prospects and existing customers to create business value and partnering with Customer Success Managers to ensure renewals and ongoing engagement. Responsibilities include closing business, prospecting, building relationships, developing reliable forecasts, becoming an expert on value propositions and target personas, and maintaining a Teamwork Over Ego approach; requirements include 1+ year of SaaS/tech sales closing, experience with Salesforce, English fluency, and preferred Dutch language skills and Outreach or similar tools, with a BA/BS degree.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, with a diverse, inclusive culture. The company is hybrid, supports work-life balance with remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and People’s Companies that Care, serving over 100 million users including Fortune 500 clients. Its customers include Google, GE, and NBC Universal, and it partners with leaders like Google, Atlassian, and Microsoft. The New Logo Account Executive role in Amsterdam drives strategic growth for new Lucidchart and Lucidspark customers, focusing on outbound prospecting, qualifying opportunities, managing a book of accounts, and closing pipelines to meet sales quotas across multiple personas. Requirements include 5+ years of tech/SaaS sales closing experience, 2+ years in enterprise software, and the role requires working from the Amsterdam office two days per week (Tue and Thu), with preferred qualifications such as a proven quota attainment record, ability to manage complex sales cycles, cloud/SaaS knowledge, strong communication, and proficiency with Salesforce, plus a BA/BS.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a respectful and inclusive culture. It operates as a hybrid workplace, supports remote or office work, has recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Enterprise Account Executives (EAEs) focus on strategic growth for Lucid’s largest customers in EMEA, leading outbound prospecting, coordinating with Lucid Business & Product Leadership, Solution Engineers, and BDRs to unlock opportunities, and working with CSMs to renew and expand with existing customers. Responsibilities include developing expert knowledge of the full suite, understanding competition in the EMEA region, direct outbound lead sourcing, generating and closing new pipeline, sharing market insights with product and marketing, managing a forecasted book of accounts, and penetrating new markets and personas. Requirements include 5+ years of SaaS sales experience, track record in complex enterprise sales cycles and team-based selling, Salesforce proficiency, fluency in English and German, and a hybrid Amsterdam-based role with in-person collaboration two days per week (Tuesday and Thursday); preferred qualifications include additional European language skills, evangelist sales experience, and familiarity with sales acceleration tools.

Lucid Software is a leader in visual collaboration with products including the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive, hybrid work culture. The company has earned recognitions from Forbes, Fast Company, Fortune, and PEOPLE, serves over 100 million users, and counts Google, GE, and NBC Universal among its customers, with partnerships with Google, Atlassian, and Microsoft. Enterprise Account Executives (EAEs) will drive strategic growth for Lucid's largest customers in EMEA, directing outbound prospecting and orchestrating resources across Lucid Leadership, Solution Engineers, and BDRs to unlock opportunities and close sales. EAEs will create business value across multiple personas after qualification and collaborate with Customer Success Managers to ensure renewals, expansion, and ongoing engagement, while managing forecasts and generating pipeline through various outreach activities. Requirements include 5+ years of SaaS sales experience (enterprise), experience with enterprise-grade customers and complex sales, Salesforce proficiency, and fluency in English and German, with a hybrid Amsterdam role (remote plus two days per week in the office); preferred qualifications include additional European languages, evangelist sales experience, and familiarity with sales acceleration tools.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operating as a hybrid workplace guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Digital Customer Success Specialists are part of Lucid’s Scaled Customer Success Team, engaging global customers to maximize value through direct interactions and scalable solutions, primarily via email but also via screen shares or phone calls for strategic users critical to a customer’s Lucid environment. Responsibilities include understanding customers’ objectives, monitoring retention metrics, supporting ongoing adoption of Lucid products, and delivering data-driven recommendations at scale while driving cross-functional initiatives to improve the overall customer experience and loyalty. The role requires a bachelor’s degree, 2+ years in a client-facing or technical role, strategic thinking, strong communication and ownership, empathy, problem-solving, and the ability to thrive in a fast-paced environment; it is a hybrid position at the South Jordan office with two in-person days per week (Tuesday and Thursday), and preferred qualifications include technical aptitude in the Lucid Suite and prior customer success management experience.

Lucid Software leads in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork in a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid’s Customer Success Team plays a central role in maximizing customer value, with Customer Success Specialists conducting direct interactions and scalable solutions to support global customers and represent Lucid to key users and administrators. Responsibilities include understanding customers’ business objectives, monitoring retention metrics, driving ongoing adoption of Lucid products, delivering data-driven recommendations at scale, and leading cross-functional initiatives to improve the customer experience and loyalty. Requirements include a bachelor’s degree, 2+ years of experience, strategic thinking, strong communication, ownership, empathy, ability to thrive in a fast-paced environment, and a hybrid work arrangement at the South Jordan office (Tue/Thu), with preferred qualifications around technical aptitude and prior customer success experience.

Lucid Software leads visual collaboration with products like Lucidchart, Lucidspark, and airfocus, helping teams turn ideas into reality. It champions core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive culture and a hybrid work model. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Solutions Consultant role involves delivering a broad range of services to help customers maximize value from the Lucid Collaboration Suite, engaging stakeholders worldwide, and developing expertise across topics like innovation, agility, digital transformation, and change management. Requirements include 2+ years in consultative roles, a technical degree (masters preferred), strong stakeholder engagement and communication skills, the ability to build relationships and drive outcomes, and a hybrid work arrangement at the South Jordan office two days per week (Tuesday and Thursday), with preferred experience in technical/R&D, large SaaS rollouts, and global customer engagements.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholding core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego within a respectful, inclusive culture. The company operates as a hybrid workplace that supports remote work, office work, or a mix to promote work-life balance, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid serves more than 100 million users worldwide, including customers like Google, GE, and NBC Universal, and partners with leaders such as Google, Atlassian, and Microsoft. The Scaled Customer Success Team plays a central role, with Associate Customer Success Specialists forming an operational team that combines direct customer interactions with scalable solutions to maximize value, drive adoption, and optimize the customer experience at scale. Responsibilities include understanding customers’ business objectives, monitoring key retention metrics, supporting ongoing adoption of Lucid products, delivering data-driven recommendations, and driving cross-functional initiatives, while requirements include a Bachelor’s degree, strategic thinking, strong communication and teamwork, ownership and empathy, and the ability to thrive in a fast-paced, hybrid environment; preferred qualifications include 2+ years in client-facing or technical roles and a desire to become a Lucid subject matter expert.

Miro’s SWAT team, part of Customer Support and partnering with Engineering, protects product quality, accelerates incident resolution, and removes recurring customer friction, with SWAT standing for Stabilization, Workaround, Advocacy, and Triage. The team operates across 4–5 global support hubs in a hybrid model, requiring two baseline days per week in the Austin hub, with flexibility for remote work, and prefers candidates in Austin or surrounding areas. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and turning learnings into durable fixes, processes, documentation, and tooling, including a follow-the-sun on-call rotation. You’ll lead investigations, prioritize escalations, maintain a data-driven backlog of defects, build lightweight tooling and workflows, provide technical leadership, contribute to RCAs and runbooks, and collaborate with Engineering, Product, Security, Legal, and CS to ensure safe, timely communications and fixes. Requirements include 3–5+ years in relevant production-facing roles, proven incident response and triage experience, the ability to unblock escalations, scripting/development for internal tooling, and strong communication, with benefits like equity, wellbeing support, equipment allowance, and an L&D stipend, all within Miro’s diverse, inclusive global culture and Recruitment Privacy Policy.

Miro's Customer Support SWAT team partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, owning high-impact escalations and building tooling for faster responses. SWAT, which stands for Stabilization, Workaround, Advocacy, and Triage, operates across 4–5 global support hubs in a hybrid model with a baseline two days per week in Austin and flexible remote work. The SWAT Engineer II role is a technical responder for complex customer-reported issues and production incidents, responsible for rapid investigations, precise triage, cross-functional collaboration, and delivering durable fixes and documentation. Key duties include leading investigations, maintaining a data-driven backlog, building lightweight tools and workflows, providing technical leadership, contributing to RCAs and preventive actions, and coordinating with Engineering, Product, Security, Legal, and CS during incidents. The position requires 3–5+ years in relevant technical roles, strong incident response and scripting experience, excellent communication and collaboration skills, and it sits within Miro’s diverse, inclusive culture with benefits like equity and learning stipends.

Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction; the SWAT team—Stabilization, Workaround, Advocacy, and Triage—owns high-impact escalations, drives proactive fixes, and builds tooling to improve responsiveness and reliability. The SWAT team spans 4–5 global support hubs and operates in a hybrid model, with 2 days per week in the Austin hub, though remote work is flexible when needed. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, processes, documentation, and tooling, including a follow-the-sun on-call rotation for high-priority incidents. Responsibilities include leading investigations, isolating root causes, maintaining a visible, data-driven backlog of defects and improvements, building lightweight internal and external tooling and workflows for diagnostics and triage, providing technical leadership, contributing to RCAs and preventive actions, turning incident learnings into docs, runbooks, and product feedback, and coordinating with Engineering, Product, Security, Legal, and CS to ensure safe, timely communications during incidents. Requirements include 3–5+ years in Technical Support Engineering, Sustaining Engineering, SWAT/TAM, or similar roles; strong incident response and triage experience; ability to unblock escalations with fast triage, decisive action, collaboration, and clear updates; scripting/development experience for internal tooling; and excellent written and verbal communication; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, along with Miro’s commitment to diversity, belonging, and a recruitment privacy policy.

The SWAT team at Miro (Stabilization, Workaround, Advocacy, and Triage) partners with Engineering to protect product quality, accelerate incident resolution, and reduce recurring customer friction, building internal tooling to improve responsiveness and reliability. They operate across 4-5 global support hubs and work in a hybrid model with a baseline two days per week in the Austin hub, though remote work is possible. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, documentation, and tooling, with a follow-the-sun on-call rotation. You will lead investigations, triage and prioritize escalations with a data-driven backlog, build and maintain tools and runbooks, provide technical leadership, contribute to RCAs and product feedback, and coordinate with Engineering, Product, Security, Legal, and CS for safe, timely communications during incidents. Requirements include 3–5+ years in relevant technical roles, incident response and triage experience, the ability to unblock escalations quickly, scripting/development experience for tooling, and strong written and verbal communication and collaboration skills, with the role offering benefits such as equity, wellbeing perks, equipment allowance, and an emphasis on diversity, belonging, and recruitment privacy.

Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and remove customer friction, with the SWAT team owning high-impact escalations, driving proactive fixes, and building internal tooling to improve responsiveness and reliability. SWAT operates across 4-5 global support hubs and follows a hybrid model, with baseline 2 days per week in the Austin hub, though remote work is available when needed. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, quickly investigate, triage, collaborate across teams, and translate learnings into durable fixes, processes, and tooling, while participating in a follow-the-sun on-call rotation. Responsibilities include leading investigations and root-cause analysis, maintaining a data-driven backlog of defects and improvements, building lightweight tools and workflows to streamline diagnostics and mitigations, and providing technical leadership and incident learnings through RCAs and docs. Requirements include 3–5+ years in technical/support engineering roles with incident response and triage experience, ability to unblock escalations, scripting/development for internal tooling, excellent written and verbal communication, and strong cross-functional collaboration; offerings include equity, wellbeing benefits, a WFH equipment allowance, an L&D stipend, and a diverse, inclusive culture aligned with Miro’s mission.

Miro's SWAT (Stabilization, Workaround, Advocacy, and Triage) is a high-impact part of Customer Support that partners with Engineering to protect product quality, accelerate incident resolution, and reduce recurring customer friction across 4-5 global support hubs. As a SWAT Engineer II, you will be a technical responder for complex customer-reported issues and production incidents, performing rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, docs, and tooling, with a follow-the-sun on-call rotation, and the role is based in Austin or surrounding areas with a hybrid model (2 days/week in the Austin hub), though remote work is flexible. Responsibilities include leading investigations, isolating root causes, triaging and prioritizing escalations, maintaining a data-driven backlog of defects and improvements, building internal/external tooling, and contributing to RCAs, runbooks, and product feedback, while coordinating with Engineering, Product, Security, Legal, and CS for safe communications during incidents. Requirements include 3–5+ years in Technical Support Engineering or similar production-facing roles, proven incident response and triage experience, ability to unblock escalations with fast triage and decisive action, practical scripting/development for internal tooling, excellent written and verbal communication, and strong cross-functional collaboration. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and a Learning & Development stipend), a diverse and collaborative culture, and information about life at Miro, with a Recruitment Privacy Policy governing applicant data.

Miro's SWAT team partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction for customers, owning high‑impact escalations and building tooling to improve responsiveness and reliability. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and follow-the-sun on-call participation. You’ll lead investigations, isolate root causes, triage and prioritize escalations, maintain a data-driven backlog, build internal tools, provide technical leadership, and help produce RCAs, runbooks, and product feedback. Requirements include 3–5+ years in technical support or related production-facing roles, proven incident response and triage experience, scripting/development for tooling, and strong written/verbal communication and cross-functional collaboration. Miro offers a global benefits package (including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), supports a hybrid Austin-based work model, champions belonging and inclusion, and provides location-specific details in the benefits board and Recruitment Privacy Policy.

Miro’s SWAT Engineer II is part of the Customer Support organization, partnering with Engineering to own high-impact escalations, drive proactive fixes, and build internal tooling to improve responsiveness and reliability. The team operates globally across 4–5 support hubs with a hybrid model (baseline in Austin) and flexible remote options when needed. The role participates in a follow-the-sun on-call rotation for high-priority incidents and involves leading investigations, triaging escalations, maintaining a data-driven backlog, building diagnostic tools, and providing technical leadership and cross-functional collaboration. Requirements include 3–5+ years in technical or sustaining support, strong incident response and triage skills, scripting or development experience for internal tooling, and excellent written and verbal communication, especially for executive updates. Miro offers a global benefits package (equity, wellbeing, equipment allowance, learning stipend) and emphasizes a diverse, inclusive culture, with location-specific benefits and a Recruitment Privacy Policy.

The SWAT team at Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, with SWAT standing for Stabilization, Workaround, Advocacy, and Triage. As a SWAT Engineer II, you’ll serve as a technical responder for complex customer-reported issues and production incidents, performing fast investigations, precise triage, and cross-functional collaboration to turn learnings into durable fixes, processes, and tooling, while participating in a follow-the-sun on-call rotation. You’ll lead investigations, isolate root causes, prioritize escalations, maintain a data-driven backlog of defects and improvements, build lightweight tools and workflows, and contribute to RCAs, runbooks, and product feedback with partners across Engineering, Product, Security, Legal, and CS. Requirements include 3–5+ years in technical support or related roles, proven incident response and triage experience, ability to unblock escalations quickly, scripting/development experience for internal tooling, and strong written and verbal communication with cross-functional leadership. The role offers a hybrid work model (2 days/week in the Austin hub baseline, with flexibility to work from home) and benefits like equity, wellbeing, equipment allowance, and a Learning & Development stipend, as part of Miro’s inclusive, global culture.

Miro’s SWAT team—Stabilization, Workaround, Advocacy, and Triage—works with Engineering to protect product quality, speed incident resolution, and remove customer friction, owning high-impact escalations and building internal tools to improve responsiveness. In the SWAT Engineer II role, you’ll be the technical responder for complex customer-reported issues and production incidents, leading investigations, precise triage, and turning learnings into durable fixes, docs, and tooling, with a follow-the-sun on-call rotation. You’ll isolate root causes, prioritize escalations with a data-driven backlog, create lightweight tools/workflows, provide technical leadership, and coordinate with Engineering, Product, Security, Legal, and CS to communicate and fix incidents. Requirements include 3–5+ years in technical support engineering or similar, strong incident response and triage experience, fast triage and collaboration skills, scripting/development for internal tooling, and excellent communication and cross-functional leadership. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an L&D stipend), a hybrid work model with a baseline 2 days per week in the Austin hub (remote options allowed), and a culture focused on diversity, belonging, and collaboration across 13 hubs and 1,600+ employees.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million registered users and many Fortune 100 companies to boost productivity, efficiency, security, and digital transformation, with AI integrated as a core productivity multiplier. The Senior Professional Services Forward Deployed Engineer is a deeply technical, customer-facing role embedded as a GitLab Duo Agent Platform expert, leading discovery, designing and delivering solutions, and owning end-to-end delivery from prototype to production, with travel up to 50% for customer sites. Responsibilities include leading customer discovery and creating prioritized, success-mapped use cases, delivering production-ready Duo Agent Platform implementations (Custom Agents, Custom Flows, CI/CD integrations), prototyping AI-enabled workflows, integrating with customer systems, establishing AI governance and security controls, and measuring impact with DORA metrics and AI analytics to generate reusable patterns and product feedback. Qualifications include demonstrated leadership of customer-facing technical engagements, Python proficiency for production apps, GitLab CI/CD experience (pipeline design, YAML, REST/GraphQL APIs), infrastructure-as-code (Terraform/Ansible), familiarity with LLMs and agentic workflows, Docker and secure runtime environments, and strong communication in remote environments. The role is part of GitLab’s remote, asynchronous Professional Services team within Customer Success; GitLab offers flexible benefits, equity, PTO, a Growth and Development Fund, parental leave, home office support, and a US base salary range of $164,880–$247,320, with location-based eligibility and accommodations as needed and a firm commitment to equal opportunity.

GitLab is described as the intelligent, AI-powered DevSecOps platform used by more than 100,000 organizations and over 50 million registered users, with AI embedded as a core productivity multiplier and a high-performance, values-driven culture in an all-remote company. The company is hiring a Senior Product Designer to lead design for security policies and compliance workflows within the Security & Compliance portfolio, translating governance requirements into intuitive experiences for AppSec professionals, Compliance managers, and Developers. You’ll own end-to-end design for policy configuration, compliance reporting, and SDLC governance, collaborating with Product Managers, Engineering Managers, and teams across vulnerability management, scanners, and CI/CD to ensure cohesive policy experiences. The role requires demonstrated experience designing enterprise-grade security or DevSecOps products, a strong portfolio, systems thinking, collaboration across multiple teams, research grounding, and proficiency with Figma and prototyping, plus experience working in remote, distributed teams. GitLab offers a fully remote, globally distributed workplace with competitive compensation, equity, benefits, unlimited PTO, and inclusive hiring practices; for US residents the base salary range is $100,000–$150,000, with location-based guidelines and privacy policies noted.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million registered users and many Fortune 100 companies trusting GitLab. As a Senior Backend Engineer, you’ll lead the design and development of a unified Go-based instrumentation service that consolidates analytics instrumentation across GitLab’s engineering organization, replacing multiple language-specific SDKs and informing product decisions. You’ll own backend systems handling the sending, transit, and quality of instrumentation data, train and support product teams on instrumenting features, and manage on-call responsibilities for systems supporting usage billing and instrumentation. You should have proficiency in Go, strong backend design for scalable, reliable systems, API experience, and familiarity with instrumentation, analytics, or data foundations; Ruby on Rails experience is a plus. The role is part of the Data Engineering team, remote worldwide with a US base salary range of $117,600–$252,000, plus benefits and equity, and GitLab is an equal opportunity employer committed to merit-based hiring and inclusive practices with location-based eligibility considerations.

GitLab presents itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, and digital transformation, trusted by 50M+ users and many Fortune 100 companies, with AI embedded as a core productivity multiplier. The company emphasizes a high-performance, inclusive culture where every voice is valued and invites people to co-create the future with GitLab. The role is Director of Regional Sales for State, Local and Education (SLED), leading a field-based, all-remote team to drive new and expansion revenue, manage Account Executives, and navigate complex federal procurement in regulated environments. Responsibilities include regional strategy and forecasting, MEDDPICC-based deal qualification, coordinating with distributors and partners, shaping FedRAMP offerings, and collaborating cross-functionally to accelerate deal cycles and land-and-expand in large federated agencies. Desired qualifications include regional sales leadership in open source/DevOps or related enterprise tech, experience with regulated markets, success selling to large public sector accounts, MEDDPICC proficiency, and alignment with GitLab’s values; compensation features a US base salary range of $136,000–$240,000 with up to 100% incentive pay, plus comprehensive benefits and remote-work support.

GitLab is an intelligent DevSecOps orchestration platform that aims to boost developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by 50+ million users and many Fortune 100 companies, with AI integrated as a core productivity multiplier. The role of Program Manager, Field Enablement Content, designs and delivers scalable enablement programs to help customer-facing teams communicate GitLab’s DevOps, Security, and AI-powered platform story across onboarding, product education, release readiness, revenue plays, and ongoing reinforcement in GitLab’s all-remote, asynchronous environment. You’ll own the strategy and roadmap for Field Enablement Content, lead cross-functional programs from planning to launch, and build role-based assets such as playbooks, talk tracks, demos, labs, assessments, and certifications; publish and organize content in platforms like Highspot and Cornerstone; and measure effectiveness to continuously improve governance and quality. You should have experience in sales enablement, technical enablement, learning and development, product marketing, or related roles supporting B2B enterprise software, familiarity with DevOps/DevSecOps, strong instructional design skills, ability to manage complex cross-functional programs, and proficiency with enablement materials and platforms, plus a data-informed communication style in a remote setting. The Field Enablement team focuses on practical, measurable enablement across the customer journey; the base US salary range is $81,200–$174,000 (not including bonuses/equity/benefits), with potential incentive pay for sales roles up to 100% of base, and GitLab is an equal opportunity employer that provides benefits and accommodations.

GitLab is an intelligent DevSecOps platform used by over 50 million users and trusted by more than half of the Fortune 100, with a culture that embraces AI and values every voice. The role is Director of Regional Sales for Civilian (CIV) federal, leading a field-based, all-remote team of Account Executives to drive new and expansion revenue across civilian agencies in regulated environments with FedRAMP-enabled offerings. You will own regional strategy, pipeline generation, MEDDPICC-based deal qualification, forecasting, and complex federal procurement motions with distributors and partners like Carahsoft, while coordinating with Renewals, Customer Success, Product, and Marketing for land-and-expand growth. Candidates should have experience leading regional field sales in open source/DevOps or related enterprise tech, data-driven sales operations, selling to large public sector accounts with long cycles, and familiarity with MEDDPICC and regulated environments, plus the ability to coach, hire, and manage C-level relationships in alignment with GitLab’s values. The base US salary range is $136,000–$240,000, with up to 100% incentive pay, plus benefits such as flexible PTO, equity, parental leave, and home office support, with a strong emphasis on equal opportunity and remote/global hiring.

GitLab is an intelligent DevSecOps orchestration platform trusted by over 50 million users and many Fortune 100 companies, designed to boost developer productivity, operational efficiency, security, and digital transformation, with AI embedded as a core productivity multiplier in daily workflows and a high-performance, values-driven culture. The company emphasizes a culture where careers accelerate, innovation flourishes, every voice is valued, and continuous knowledge exchange enables teams to solve complex problems and co-create technology that changes how software is developed. The Customer Success Management (CSM) team focuses on aligning with customers’ desired business outcomes, enabling adoption of current use cases, expanding into additional use cases, and serving as a liaison between customers and the GitLab ecosystem (Product, Engineering, Sales, Professional Services, and others). In this role, you’ll turn pre-sales plans into actionable objectives, know GitLab best practices and use cases, guide the customer journey and future adoption, own a book of customers to drive adoption, retention, and growth, and collaborate with Support, Product Management, and other teams while staying up-to-date on releases. Requirements include knowledge of Git and branching strategies, understanding of the software development lifecycle, CI/CD, and DevSecOps, prior customer-success or similar experience, strong communication and project-management skills, willingness to travel and German fluency, plus GitLab’s remote-friendly, globally hiring, equal-opportunity policies and commitment to non-discrimination.

Figma is hiring a Director, Solutions Consulting to lead AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments, partnering with Sales to secure new customers and expand existing ones by demonstrating the value of the platform and the technical possibilities. The role involves building scalable, data-driven processes, achieving sales targets, analyzing performance metrics (influenced ARR and activity), and refining discovery, qualification, and POC/trial workflows, while acting as the technical executive to align with customer executives and advance opportunities. It also includes recruiting, mentoring, and developing the AMER SC leadership team, leveraging customer feedback to influence Product and Engineering, and representing Figma as a thought leader at regional events. Requirements include 10+ years in customer-facing technical SaaS sales, 6+ years leading Solutions Consulting or Sales Engineering teams across multiple time zones, experience partnering with regional Sales on GTM strategy, and strong cross-functional influence; MEDDICC is a plus; role can be remote or based in a US hub, with a base salary range of $228,000–$308,000 USD and localization for remote roles. Figma offers equity and extensive benefits, champions diversity and equal opportunity, provides accommodations for disabilities, and notes that candidates should expect cameras on during video interviews and in-person onboarding, with encouragement to apply even if past experience isn’t an exact match.

Figma is hiring a Director of Solutions Consulting to lead AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments, with a full-time role that can be based in US hubs or remotely in the United States. The role involves defining and executing the strategy to partner with Sales, engage customers, influence new business, and scale impact. You’ll build, develop, and inspire SC talent, create scalable, data-driven processes, manage performance metrics, refine discovery/qualification/POCs, and act as the technical executive to align with customer executives and advance opportunities. You’ll also recruit and mentor AMER SC leadership, leverage customer feedback to collaborate with Product and Engineering, and represent Figma at regional industry events; required qualifications include 10+ years in SaaS customer-facing technical sales and 6+ years leading SC or Sales Engineering, with strong cross-functional influence and GTM strategy experience; MEDDICC, managing managers, and prior Figma/design/development experience are a plus. Compensation includes an annual base salary range of $228,000–$308,000 (SF/NY hubs), with remote roles localized by location, plus equity and benefits; Figma is an equal opportunity employer offering accommodations, and candidates are asked to keep cameras on during video interviews with in-person onboarding.

DX is the leading developer intelligence platform and was recently acquired by Atlassian. As Head of Engineering, you will report to the DX CEO/Co-Founder and oversee a multi-team organization. This is a remote, distributed-first role with Atlassians able to work from office, home, or a hybrid, and interviews and onboarding conducted virtually. The position requires 7+ hours of overlap with Mountain Time and some travel to the DX office in Salt Lake City. You will own day-to-day engineering execution for DX, lead and grow an organization of managers and senior ICs, collaborate with enterprise customers and design partners to validate hypotheses, establish core engineering rituals, and partner with Product and Design on a roadmap balancing near-term value with long-term platform investments.

The job is Head of Engineering at DX, the developer intelligence platform acquired by Atlassian, reporting to the DX CEO/Co-Founder and overseeing a multi‑team organization. DX emphasizes flexibility: employees can work from an office, home, or a hybrid model, and interviews and onboarding are conducted virtually as part of a distributed-first company. The role is remote and requires 7+ hours of overlap with Mountain Time and some travel to the Salt Lake City DX office. Responsibilities include owning day-to-day engineering execution for the DX platform, leading managers and senior ICs to deliver data pipelines, metrics engines, and AI-powered analytics, and working with enterprise customers and design partners to validate hypotheses and guide what to build next. You will establish core engineering rituals (planning, reviews, on‑call, incident management) and partner with Product and Design on a roadmap balancing near-term value with long-term platform and data investments.

Zendesk is hiring an SMB Account Executive to grow the SMB SaaS base by hunting new opportunities, closing deals of varying sizes, and building relationships across teams to align solutions with customer goals. The role focuses on driving revenue, acquiring new customers, nurturing relationships, cross-selling, using data and customer history to prospect and retain clients, articulating product benefits, leading competitive sales cycles, maintaining a strong Salesforce pipeline, forecasting accurately, and collaborating with internal teams to hit KPIs. Requirements include a BA/BS or equivalent, 4+ years in B2B SaaS sales or solution engineering with a proven target achievement, strong presentation and negotiation skills, account management and prospecting abilities, an entrepreneurial mindset, and familiarity with Salesforce and Clari. The position offers a hybrid work setup with part-time onsite presence and remote flexibility, with the specific in-office schedule determined by the hiring manager. Zendesk emphasizes equal opportunity, inclusion, and accessibility, notes that AI may be used in screening, and provides accommodations for disabilities along with contact information for requests.

Appfire promotes a flexible, remote-first culture where you choose where you work, balance your life with flexible time off, and grow through online learning, leadership programs, and internal mobility. This Senior Technical Project Manager role is fully remote, supports global initiatives across AMER, EMEA, and APAC, and reports to a Senior Manager based in Spain, requiring flexible hours for cross-time-zone collaboration. You will lead enterprise technical initiatives across IT, Engineering, and business platforms (e.g., Salesforce, Workday, Atlassian, NetSuite), drive OKR implementations, M&A integrations, system redesigns, and cross-system integrations, while partnering with engineers, architects, and security teams, and providing structured, outcome-focused reporting. You will reinforce PMO standards, improve templates and processes, proactively identify risks, and leverage AI and automation to elevate delivery quality and efficiency, including contributing to the PM Community of Practice. Appfire is a remote-first company with more than 850 employees across 28 countries, offering equity, learning resources, CSR initiatives, vacation benefits, and security certifications (ISO 27001/27017, SOC 2), recognized for growth, culture, and customer impact.

Appfire is a remote-first company that lets people choose where to work, supports flexible time off, and offers growth through online learning, training, and internal mobility. The role is a fully remote Senior Technical Project Manager position that supports global initiatives across AMER, EMEA, and APAC, reporting to a Senior Manager in Spain. You’ll lead complex IT and engineering initiatives (e.g., Salesforce, Workday, NetSuite), align business and technical goals, enforce PMO standards, manage risks, and provide outcome-focused reporting, with an emphasis on AI and automation. Candidates should have 5+ years of enterprise-wide project leadership, strong technical fluency, experience with cross-timezone collaboration, and the ability to translate technical concepts for non-technical audiences. Appfire employs 850+ people in 28 countries, emphasizes CSR through Pledge 1%, maintains ISO 27001/27017 and SOC 2 certifications, and offers benefits like equity, a work-from-home stipend, learning platform access, paid time off, private healthcare, a sport allowance, and volunteer days.

Appfire is a remote-first, people-first company that lets you choose where and how you work, supporting work-life balance and offering two decades of wisdom on collaborating effectively remotely. It provides growth on your terms through online learning, leadership programs, internal hackathons, and an internal mobility program within a global team. The Associate Software Engineer role on the Delta Team is fully remote and focuses on building an SPM solution, with responsibilities in React and Java and collaboration with Product, UX, and other developers; required skills include Typescript, React, Java, Docker, and cloud experience. Benefits include equity, a 50€ monthly work-from-home allowance for 11 months, access to Appfire University, 25 days of PTO, reduced summer hours, flexible holidays, private healthcare, an annual sports allowance, and three CSR volunteering days per year. Appfire has 850+ employees across 28 countries, is CSR-driven with Pledge 1%, maintains ISO 27001/27017 and SOC 2 certifications, and is recognized for growth and culture with various industry accolades.

Appfire is a remote-first, people-first company that lets employees choose where and how they work, offers flexible time off, and emphasizes growth and well-being with two decades of experience in enabling remote collaboration. The role of Associate Software Engineer on the Delta Team is fully remote and focuses on building applications with React and Java, plus cloud work and cross-team collaboration with Product and UX, using TypeScript, React, Java, and Docker. Appfire seeks individuals who elevate client and coworker experiences, adapt quickly to changing business needs, and communicate effectively in remote/hybrid settings while also mentoring others. Benefits include company equity, Appfire University, health insurance, CSR days, remote-friendly scheduling, 25 days of vacation, and facilities like the new LEED-certified GORA office. With 850+ employees across 28 countries, ISO 27001/27017 and SOC 2 certifications, a large partner network, and a track record of awards, Appfire is an equal opportunity employer, though candidate responses may be slower in late December.

GitLab is an intelligent DevSecOps orchestration platform trusted by over 50 million users and more than half of the Fortune 100, built on a culture that treats AI as a core productivity multiplier and values collaboration, learning, and inclusion. The Strategic Account Executive for Korea will own and grow GitLab's enterprise relationships in Korea, leading the full sales cycle from prospecting through rollout, adoption, and long-term value realization using a consultative approach. You’ll develop account plans, generate qualified leads with strategic channel partners, coordinate pre- and post-sales resources, ensure successful rollout and expansion, and maintain clear activity, pipeline, and forecast reporting while acting as the voice of the customer. The role requires experience managing complex enterprise sales cycles in Korea, strong prospecting and account management skills, proficiency in leading pre- and post-sales efforts, and adeptness at consultative selling and effective communication, with familiarity in software development tools and alignment with GitLab’s values. It sits within the Northeast Asia enterprise sales team in an all-remote setup, offering benefits like flexible PTO, equity, and growth opportunities, along with GitLab’s committed equal-opportunity and inclusive-hiring policies.

GitLab is an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, and security, with AI embedded as a core productivity multiplier and a large user base that includes a majority of the Fortune 100. The Staff Backend Engineer (Python) role on the Duo Chat team in AI Engineering leads the backend architecture powering GitLab Duo Chat across the DevSecOps platform, solving secure, scalable AI-powered chat workflows and guiding integration of large language models and providers such as Google Vertex AI. Responsibilities include defining the Duo Chat technical architecture and roadmap, delivering secure, well-tested backend solutions in Python and Ruby on Rails, designing GraphQL APIs, improving observability and debugging, reducing technical debt, mentoring engineers, and participating in Tier 2 on-call rotations. Qualifications include production experience with Python backend services, ability to set a technical direction and roadmap, REST/GraphQL API design with scalability and maintainability, hands-on LLM integration, strong PostgreSQL SQL skills, mentoring experience, and comfort working across Python and Ruby on Rails with openness to learning transferable skills. The Duo Chat team is a small, cross-functional, asynchronously collaborating group within GitLab's AI Engineering organization, operating remotely across time zones, with benefits such as Flexible PTO, equity compensation and employee stock purchase plan, growth and development funds, parental leave, and home office support, along with a strong commitment to equal opportunity and accommodations.

GitLab describes itself as an intelligent orchestration platform for DevSecOps used by 50M+ registered users and many Fortune 100 companies, with a culture that embraces AI, collaboration, and high performance. The role is Staff Engineer, Secrets Management, within the Secrets Management team in the Pipeline Security group, responsible for GitLab Secrets Manager (OpenBao-powered) and its integration across CI/CD for secure, multi-tenant secrets at scale. In the first year, success means a scalable architecture for GitLab Secrets Manager, reliable GitLab.com performance, strong cross-team alignment, and active participation in OpenBao governance and upstream contributions. You will lead architectural direction, own the GitLab/OpenBao integration (namespaces, authentication, policy), collaborate across Pipeline Security, Authentication, and Platform teams, mentor engineers, and engage with customers to understand needs and communicate roadmap. Qualifications include experience with secrets management systems and multi-tenant HA design, cryptography and key management concepts, authentication/authorization integrations (JWT/OIDC, mTLS), Go and Ruby on Rails product integrations, open source contributions, and strong remote collaboration; the US base salary range is $131,600–$282,000 plus benefits and equity, and GitLab is an equal opportunity employer offering remote roles worldwide.

GitLab is an AI-enabled DevSecOps platform that helps organizations ship better, more secure software faster, trusted by over 50 million users and more than half of the Fortune 100, with a culture that embraces AI as a core productivity multiplier and values every voice. The Senior Backend Engineer on the Pipeline Security team will own GitLab's native Secrets Manager (built on OpenBao), guiding architecture in Ruby on Rails and Go and decisions around RBAC, GraphQL APIs, and Kubernetes deployment configurations toward general availability. You'll build secure backend features, design complex security architectures for secrets access control and pipeline security, lead RBAC and GraphQL developments, own features end-to-end, and collaborate with Product and security to deliver iteratively, including building Helm charts and validating in Kubernetes environments. You should have production-quality Ruby on Rails backend experience with secure design, knowledge of CI/CD concepts and how pipelines can be misconfigured or exposed, familiarity with secrets management (HashiCorp Vault helpful), strong cross-team communication, and willingness to learn Go, container security, and software supply chain security. The Pipeline Security team focuses on native secrets management and SLSA Level 3 capabilities, works asynchronously across regions, and GitLab offers remote roles with benefits such as flexible PTO, equity, growth fund, parental leave, and accommodations, while maintaining an equal opportunity, inclusive workplace.

GitLab is an intelligent DevSecOps platform that boosts developer productivity, efficiency, security, and digital transformation, trusted by over 50 million users and many Fortune 100 companies, with an AI-first culture that encourages everyone to use AI in daily work. The Senior Backend Engineer (Ruby on Rails) role in the Plan: Knowledge group focuses on the Wiki, Pages, Markdown, and text editor backends and on AI-powered features like the planner agent and MCP integrations that connect GitLab’s GraphQL APIs to external tools. You’ll lead backend architecture for these capabilities, build AI agents, architect MCP integrations, improve reliability and performance across code, PostgreSQL, Redis, and background jobs, and collaborate with frontend, Product, UX, and Security while mentoring others. Requirements include strong Rails backend experience with ActiveRecord and Redis, GraphQL API design and performance tuning, PostgreSQL optimization for high-traffic systems, experience with AI agents or intelligent workflows, MCP familiarity, and strong cross-functional communication and leadership. The Plan: Knowledge team is a six-engineer group that works asynchronously with a Product Manager, Engineering Manager, Product Designer, and Technical Writer, and GitLab offers benefits like flexible PTO, equity, parental leave, and a strong commitment to equal opportunity and inclusive hiring practices.

GitLab is an AI-powered DevSecOps platform that aims to boost developer productivity, security, and digital transformation, trusted by millions and Fortune 100 companies, with AI embedded in its culture. The role is New Business Account Executive for the Netherlands, focused on net-new logos, building pipeline, engaging C-level and senior buyers, managing the full sales cycle, and reporting to the Director of New Business Sales. Responsibilities include managing the full acquisition cycle, multi-channel prospecting, discovery and qualification, navigating multi-stakeholder buying groups, developing strategic territory plans, partnering with Solutions Architecture and Customer Success for evaluations and handoffs, applying MEDDPICC and Command of the Message, and maintaining Salesforce records. Requirements include B2B SaaS net-new logo experience, ability to build territories from scratch, familiarity with consumption-based models, strong discovery and executive-level selling skills, multi-opportunity management, proficiency with the modern sales tech stack, and Dutch language proficiency. The New Business team operates like a startup within GitLab, is remote-first with global reach, focusing on greenfield growth and outbound strategies, and GitLab offers benefits such as flexible PTO, equity, growth fund, parental leave, and home-office support, along with a strong commitment to equal opportunity, non-discrimination, recruitment privacy, and accommodations.

GitLab is an intelligent DevSecOps orchestration platform that increases developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation. It counts over 50 million registered users and many Fortune 100 companies among its users, and it treats AI as a core productivity multiplier across its team. The role described is Principal Product Manager for AI Developer Tools, responsible for strategy and roadmap for GitLab Duo’s CLI and IDE extensions to bring AI-native experiences to developers’ workflows. Responsibilities include owning the CLI roadmap, partnering with engineering and design, conducting hands-on discovery with developers, coordinating launches, and staying current on the AI coding assistant landscape while contributing as a senior IC on the AI Product team. Requirements include product management experience for developer-facing products, a strong technical background with CLI familiarity, knowledge of AI coding assistants, remote-global eligibility with a US salary range of $170,000–$240,000, and a commitment to GitLab’s equal opportunity and accommodation policies.

GitLab is an intelligent DevSecOps platform used by 50M+ registered users and trusted by more than half of the Fortune 100, with AI framed as a core productivity multiplier and a high-performance, value-driven culture where every voice is valued. The Commercial Account Executive, Mid-Market role is the primary contact for mid-market customers (250–1,999 employees), owning a broad book of business, guiding complex sales cycles, driving adoption, reducing churn, and collaborating with cross-functional teams using value-based selling and methodologies like MEDDPICC and Command of the Message. You’ll articulate GitLab’s AI-powered DevSecOps value to prospects, build and maintain a healthy pipeline through outbound prospecting, document buying criteria and stakeholders, and work with sales development, customer success, renewals, marketing, partners, and technical teams to deliver a cohesive pre- and post-sales experience. Requirements include SaaS sales experience, mid-market territory ownership, strong relationship-building, outbound prospecting, cross-functional collaboration, clear communication, interest in GitLab/open source, willingness to travel, and a transferable sales background. The role is remote, with United States salary range $66,300–$117,000 plus incentive pay up to 100% of base, and benefits like flexible PTO, equity, parental leave, home office support, and more; GitLab is an equal opportunity employer that provides accommodations and adheres to location-based eligibility guidelines.

GitLab is an intelligent DevSecOps platform that aims to boost developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by over 50 million users and a majority of Fortune 100 companies, with a culture that treats AI as a core productivity multiplier. The Commercial Account Executive will be the primary connection to mid-market customers (up to 4,000 team members), owning a broad book of business and guiding the full sales cycle while aligning GitLab’s AI-powered platform to customer business outcomes. In the first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes, and acting as the voice of the customer to improve internal processes and the sales handbook. Required qualifications include proven success in software sales, ability to guide buyers through buying criteria and processes, experience with pipeline management and win/loss analysis, strong negotiation skills, German fluency, and a willingness to travel, with alignment to GitLab’s values. The Mid-market Sales team is a distributed, remote group that collaborates with marketing, BD, and technical teams, and GitLab offers flexible PTO, equity, growth funds, parental leave, home office support, and a commitment to equal opportunity and accommodation.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI embedded as a core productivity multiplier. The Billing Analyst role supports global billing operations across the order-to-cash process, handling subscription validation, invoice generation, reconciliation, and issue resolution, and works closely with Deal Desk, Revenue, Sales Operations, Global Process Optimization, and other Accounting Operations teams in a fully remote, asynchronous environment. You’ll work in systems like Salesforce and Zuora Billing to maintain data quality, process workflows that sync quote and billing information, monitor billing case queues, respond to inquiries, perform reconciliations, investigate deal configurations, and escalate issues as needed, while contributing to user acceptance testing, process improvements, and change management. Desired qualifications include experience in high-volume subscription billing, strong attention to detail, ability to learn Zuora Billing and Salesforce, excellent written and verbal communication, and a collaborative, cross-functional mindset, with Slack familiarity preferred. The Billing team is a centralized, fully remote, global unit within Accounting Operations; the US base salary range is $58,800–$126,000 with potential incentive pay up to 100%, plus benefits such as flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity and inclusive hiring.

GitLab presents itself as an intelligent DevSecOps orchestration platform trusted by over 50 million users and a large portion of the Fortune 100, emphasizing AI-enabled productivity and a high-performance, values-driven culture. The role is an Intermediate Backend Engineer on the Knowledge Graph team, building a Rust-based graph data service that powers GitLab Duo agents, analytics, and architecture features across deployments, using ClickHouse, NATS JetStream, and the Data Insights Platform. Responsibilities include delivering backend features, maintaining integrations with Rails and the Data Insights Platform, contributing to system design, and improving reliability, observability, and operational readiness, while collaborating with product, data, infrastructure, security, and AI teams. Required qualifications include production backend experience, proficiency in at least one modern language with strong interest or experience in Rust, exposure to distributed data or analytics, interest in graph data modeling, and comfort with AI-assisted development and asynchronous cross-team communication. The role is remote with a US base salary range of $98,000–$210,000, plus benefits; GitLab commits to equal opportunity and inclusive recruitment policies, with location-based eligibility and a privacy policy.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a 240-hour annual enterprise professional services subscription designed to help customers design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap that evolves as needs change, serving as trusted advisors to both business and technical stakeholders. What you’ll do includes leading discovery, facilitating alignment on outcomes and adoption milestones, conducting collaboration/workspace assessments, designing governance structures and change-management plans, coaching on best practices and AI-enabled workflows, facilitating workshops, building lightweight prototypes, and tracking progress against milestones while flagging risks. What you’ll need covers 6+ years in consulting/change management/Agile/digital collaboration, ability to lead structured discovery and synthesize insights, experience enabling cross-functional teams to adopt new tools, familiarity with governance/workspace architecture, knowledge of Human-Centered Design/Design Thinking/Agile, fluency in Miro or similar platforms, and near-native Japanese with business-level English. What’s in it for you includes a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), joining a diverse team, Miro’s mission to empower teams with belonging and inclusion, and information about recruitment privacy policies.

This role is for a Technical Account Manager in Miro's Professional Services in EMEA, reporting to the EMEA + JAPAC lead, and designed to be a strategic partner for enterprise TAM customers while collaborating with the PS team, Product, and Customer Success. You’ll pioneer how we deliver TAM services using Miro’s AI capabilities, guiding enterprise customers through innovation workflows and building integration strategies that make Miro indispensable. Responsibilities include redesigning AI-driven business workflows across the full innovation cycle (discovery through delivery), integrating with Miro’s REST APIs, API WebSDK, and MCP, owning the technical health of accounts, and scaling adoption by coaching internal champions and Centers of Excellence. You’ll partner with Customer Success Managers to run Quarterly Business Reviews, translate platform data into strategic insights, and act as the strategic technical partner for TAM customers with end-to-end ownership. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a proven track record of workflow optimization and change management, and a proactive, data-driven mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a commitment to diversity and inclusion.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription for enterprise customers that provides 240 hours per year to design, implement, and scale collaboration solutions across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven roadmap that evolves with customer needs. Responsibilities include leading discovery to understand goals and pain points, facilitating vision and prioritization sessions, conducting collaboration and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI workflows, building prototypes and templates, and partnering with IT/Admin to standardize workspace setup and governance while tracking milestones and risks. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; experience enabling cross-functional teams; familiarity with collaboration governance, workspace architecture, and lifecycle management; knowledge of Human-Centered Design/Design Thinking/Agile; fluency in Miro or similar platforms; and near-native Japanese with business-level English. What’s in it for you includes a global benefits package with equity, wellbeing, an annual Learning & Development stipend, and a WFH equipment allowance; a diverse, collaborative culture; and location-specific benefits as described in Miro’s Global Benefits board.

You will join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role focused on advanced consulting with AI-driven delivery and cross-functional collaboration with the PS team, Product, and Customer Success. You’ll be the first to pioneer how TAM services are delivered using Miro’s AI capabilities, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, enabling integrations via Miro’s REST APIs, WebSDK, and MCP, owning the technical health of accounts, scaling adoption, coaching internal champions and Centers of Excellence, and partnering with Customer Success Managers to run quarterly business reviews and demonstrate business impact. Requirements include 5+ years in enterprise SaaS consulting/TAM roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale change management, and the ability to facilitate executive-level discussions with an ownership mindset. What’s in it for you: global benefits including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and collaborative environment that aligns with Miro’s mission to empower teams and foster belonging and inclusion.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription that provides 240 hours per enterprise to design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that adapts as needs change. Responsibilities include leading discovery and alignment, conducting collaboration, workflow, and workspace assessments, designing governance structures, guiding change management, coaching on best practices and AI-enabled templates, facilitating workshops across Agile, product development, design thinking, and strategy, building prototypes and reusable workflows, and tracking milestones and risks. Required qualifications include 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling cross-functional teams to adopt new tools; familiarity with governance frameworks and workspace architecture; knowledge of Human-Centered Design or Design Thinking; fluency in Miro or similar platforms; and near-native Japanese with business English. What’s in it for you: a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse, collaborative team, and information about location-specific benefits; Miro emphasizes belonging and inclusion and shares its recruitment privacy policy.

You’ll join Miro’s Professional Services team as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise customers who pay for TAM services, collaborating with Product, PS, and Customer Success with a focus on AI-driven delivery. This newly created role is designed to fill a real gap by pioneering how TAM services are delivered using Miro’s AI capabilities, feeding insights back to the team and helping enterprises redesign how they work, guide innovation workflows, build integration strategies, and make Miro indispensable. What you’ll do includes redesigning and optimizing AI-driven workflows across the full innovation cycle, supporting customers’ integrations with REST APIs, WebSDK, and MCP, owning the technical health of accounts, and building adoption by coaching internal champions and Centers of Excellence; you’ll also partner with CSMs for Quarterly Business Reviews and act as the strategic technical partner for TAM-paying customers. You’ll need 5+ years in consulting, TAM, forward deployed engineering, or similar enterprise SaaS roles; hands-on experience with AI tools, prompt engineering, and agentic workflows; strong technical fluency with APIs and enterprise IT ecosystems; a track record of driving workflow optimization and platform adoption at scale, managing change; and the ability to leverage platform analytics for executive-level workshops with a proactive, ownership-driven mindset. The role offers global benefits (equity, wellbeing benefit, equipment allowance, and an annual L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams to create the next big thing, with location-specific benefits and the Recruitment Privacy Policy available on the benefits board.

The Innovation Architect at Miro acts as a Solution Architect for the MOST program, Miro’s annual enterprise professional services subscription that provides 240 hours per year to help customers design, implement, and scale collaboration solutions across teams, functions, and geographies. They collaborate with customers to translate business strategy into scalable collaboration architectures in Miro, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap that adapts as needs evolve. Responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, implementing governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building prototypes and reusable templates, partnering with IT/Admin, and providing ongoing advisory support and risk management. Requirements include 6+ years in consulting/change management/Agile transformation or related fields, experience enabling cross-functional teams to adopt new tools, familiarity with governance frameworks and workspace architecture, knowledge of Human-Centered Design/Agile/Design Thinking, fluency in Miro (or similar), and near-native Japanese with business-level English. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, diversity, and collaboration, and recruitment privacy is described in their policy.

Join Miro's Professional Services as a Technical Account Manager (TAM) in EMEA, reporting to the EMEA + JAPAC lead, to be a strategic partner to enterprise TAM customers through AI-driven consulting. You’ll pioneer delivering TAM services with Miro’s AI capabilities, guiding enterprise customers to redesign workflows, build durable integration strategies, and make Miro indispensable to their teams. You’ll own the technical health of customer accounts, drive platform adoption and organizational change, empower internal champions, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and business impact. Requirements include 5+ years in consulting, technical account management, forward deployed engineering, or similar enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and change management, and the ability to facilitate executive-level conversations. What’s in it for you is a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and joining a diverse, inclusive culture at Miro, a leading visual workspace for teams to innovate.

The Innovation Architect in Miro's MOST program serves as a Solution Architect for collaboration and ways of working, translating customer business strategy into scalable Miro architectures and acting as a trusted advisor to both business and technical stakeholders. MOST is Miro’s annual professional services subscription offering 240 hours per year to help enterprise clients design, implement, and scale collaboration solutions across teams, functions, and geographies. Key responsibilities include leading discovery and alignment, conducting workflow and workspace assessments, designing governance and operating models, guiding change management, coaching teams, prototyping templates, partnering with IT/Admin, tracking milestones, and providing ongoing advisory support throughout the subscription. Requirements include 6+ years in consulting/change management/Agile transformation or similar, strong discovery and cross-functional enablement experience, familiarity with governance/workspace architecture, experience with human-centered design or design thinking, fluency in Miro or similar platforms, and near-native Japanese with business English. Perks include a global benefits package (equity, wellbeing benefit, WFH equipment allowance, L&D stipend), a diverse and inclusive culture, and a focus on staying current with Miro and AI innovations to continually grow guidance and impact.

You will join Miro’s Professional Services as a Technical Account Manager for the EMEA region, reporting to the EMEA + JAPAC lead, with a focus on strategic, AI‑driven delivery for enterprise TAM engagements. The role is to pioneer how TAM services are delivered using Miro’s AI, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams’ daily work. You’ll redesign AI‑driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, monitor platform health to deepen adoption, coach internal champions, and partner with Customer Success to drive quarterly business reviews and measurable business impact. Requirements include 5+ years in enterprise SaaS customer‑facing tech roles, hands‑on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record of leading workflow optimization and large‑scale change, data‑driven decision making, and a proactive ownership mindset. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, inclusive, global culture as it serves a large, distributed user base across multiple hubs.

The Innovation Architect at MOST acts as a Solution Architect for Miro Optimization Services & Training, the MOST subscription that provides 240 hours per year for enterprise customers to design, implement, and scale Miro-based collaboration solutions. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven roadmap while serving as trusted advisors to both business and technical stakeholders. Key duties include leading discovery, facilitating alignment, conducting assessments, designing governance, guiding change management, coaching teams, facilitating workshops, prototyping templates, partnering with IT, and tracking milestones to adjust plans as needs evolve. Requirements include 6+ years in consulting/change management/Agile transformation, experience enabling cross-functional teams, familiarity with collaboration governance and workspace architecture, Human-Centered Design/Design Thinking, fluency in Japanese (near-native) and business-level English, and strong communication and adaptability. Benefits highlighted include a global package (equity, wellbeing benefit, WFH allowance, L&D stipend) and a culture focused on diversity and inclusion, with Miro describing its mission and values and providing privacy information.

You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise TAM customers while collaborating with Product, PS, and Customer Success. This newly created role focuses on advanced consulting with an emphasis on AI-driven delivery, pioneering how TAM services are delivered using Miro’s AI capabilities and feeding insights back to the wider team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with REST APIs, WebSDK, and MCP, own the technical health of customer accounts, scale adoption, coach internal champions, and lead change management to make Miro indispensable to their work. You’ll act as the strategic technical partner for TAM-paying customers, owning outcomes end-to-end, anticipating needs, and working with Customer Success Managers to run Quarterly Business Reviews that translate platform data into strategy; requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools, prompt engineering, and agentic workflows, strong API/integration fluency, and a track record of driving large-scale adoption and organizational change. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, collaborative culture; Miro is a global visual workspace used by 100M+ users and 250,000 companies, committed to belonging and inclusion and governed by a Recruitment Privacy Policy.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise professional services subscription offering 240 hours per year to help design, implement, and scale collaboration solutions across teams, functions, and geographies. They partner with customers to translate business strategy into scalable Miro architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven roadmap that evolves with customer needs. Responsibilities include leading discovery, facilitating vision and alignment sessions, conducting collaboration and workspace assessments, building governance frameworks, guiding change management, coaching on best practices and templates, prototyping reusable workflows, and tracking milestones while flagging risks. Requirements include 6+ years in consulting, change management, Agile transformation, or digital collaboration; ability to drive structured discovery and cross-functional adoption; familiarity with governance frameworks and workspace lifecycle; experience with Human-Centered Design/Design Thinking/Agile; fluency in Miro (or similar tools); and near-native Japanese with business English proficiency. Benefits include a global package (equity, wellbeing benefit, WFH equipment allowance, Learning & Development stipend), a diverse, collaborative culture, and ongoing opportunities to stay current on Miro innovations and AI features to enhance guidance.

You’ll join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role designed to bring advanced AI‑driven consulting to enterprise customers who pay for TAM services. You’ll pioneer how TAM is delivered by leveraging Miro’s AI capabilities, guiding customers through innovation workflows, building durable integration strategies, and turning Miro into a tool teams can’t imagine working without. You’ll own the technical health of customer accounts, monitor platform engagement, deepen adoption, build internal champions, and drive the organizational change needed to make Miro a strategic part of how they innovate. You’ll partner with Customer Success Managers for Quarterly Business Reviews, translate platform data into actionable insights, and act as the strategic technical partner end-to-end for TAM customers. Requirements include 5+ years in enterprise SaaS consulting or similar, hands-on AI tooling and prompt engineering, strong API/integration fluency, a track record of scaling adoption and change across large organizations, and a proactive, ownership‑driven mindset.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise professional services subscription providing 240 hours to design, implement, and scale collaboration solutions across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures in Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and shaping an outcomes-driven solution roadmap that evolves as needs change. They lead discovery to understand goals and pain points, facilitate alignment sessions, conduct collaboration and workspace assessments, synthesize insights, and design governance structures (workspace structure, naming, access, lifecycle, templates) to reduce risk and support long-term scalability. They coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning and decision-making; they facilitate workshops across Agile ceremonies, product development, innovation, design thinking, and strategy, build lightweight prototypes and reusable workflows, and partner with IT/Admin to standardize workspace setup and governance while providing ongoing advisory support and tracking milestones. Requirements include 6+ years in consulting or related fields, experience enabling cross-functional teams to adopt new tools, familiarity with collaboration governance and lifecycle management, fluency in Miro or similar platforms, strong communication and stakeholder-management skills, near-native Japanese and business-level English, plus benefits such as equity, wellbeing, equipment allowance, and an L&D stipend, with location differences noted and a focus on belonging and inclusion.

The position is a newly created Technical Account Manager role in Miro’s Professional Services for EMEA, reporting to the EMEA + JAPAC lead, designed to be a strategic partner to enterprise TAM customers and share learnings across teams. You’ll pioneer delivering TAM services using Miro’s AI capabilities, guiding enterprises to redesign AI-driven workflows and build integrations with Miro’s REST APIs, WebSDK, and MCP to drive real business value. You’ll own the technical health of customer accounts, drive platform adoption, coach internal champions and Centers of Excellence, lead change management to make Miro a core part of innovation, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and impact. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of scaling adoption and managing large-scale organizational change, and the ability to facilitate executive-level discussions using platform analytics. The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and reflects Miro’s diverse, inclusive culture, as the company continues to empower teams to create the next big thing across a broad, global user base.

The Innovation Architect is a Solution Architect within Miro’s MOST program, partnering with enterprise customers to translate business strategy into scalable collaboration architectures, governance, and outcomes-driven roadmaps, while acting as a trusted advisor to both business and technical stakeholders. They lead discovery aligned to the 240-hour MOST allocation, facilitate vision and prioritization sessions, assess workflows and workspace setups, design governance frameworks, and guide change management and adoption milestones while coaching teams on best practices, templates, and AI-enabled techniques. They build prototypes and reusable workflows, partner with IT/Admin to standardize governance and reduce tool sprawl, and proactively track progress against milestones, flag risks, and help re-prioritize work as needs evolve. Requirements include 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields, proven ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance and lifecycle management, and near-native Japanese with business-level English proficiency; fluency in Miro or similar platforms is preferred. Benefits include equity, wellbeing, a WFH equipment allowance, and an Learning & Development stipend, with location-specific variations; Miro also emphasizes belonging, diversity, and inclusion as part of its mission to empower teams.

You’ll join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, partnering with enterprise customers who pay for TAM services and collaborating with Product and Customer Success. The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery, pioneering TAM delivery with Miro’s AI capabilities and feeding insights to the broader team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with Miro’s REST APIs, WebSDK, and MCP, own the technical health of customer accounts, and build adoption by coaching internal champions and managing organizational change. You’ll work with CS to run Quarterly Business Reviews, turn platform data into strategic insights, and act as the strategic technical partner for TAM customers, owning outcomes end-to-end and anticipating needs. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on AI/tools experience, strong API/integration fluency, a track record of driving adoption and change at scale, data-informed decision making, and a proactive ownership mindset; benefits include equity, wellbeing, equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture at Miro.

The Innovation Architect is a Solution Architect for Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours to help design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven, evolving solution roadmap. Key responsibilities include leading discovery and alignment sessions, conducting workflow and workspace assessments, implementing governance, guiding change management, coaching on best practices and AI-enabled workflows, prototyping templates, and coordinating with IT to standardize governance and reduce tool sprawl. Requirements include 6+ years in consulting or related fields, ability to lead structured discovery and cross-functional adoption, familiarity with collaboration governance and design thinking/Agile methods, fluency in Miro or similar tools, and near-native Japanese with business English proficiency. What’s in it for you: global benefits such as equity, wellbeing perks, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, collaborative culture focused on belonging and continuous growth.

- You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, with a mission to be strategic partners to enterprise TAM customers and collaborate with Product and Customer Success. - The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery and to pioneer how TAM services are delivered using Miro's AI capabilities, feeding these insights back to the team. - You’ll redesign AI-driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, own the technical health of accounts, build adoption, and lead change management including quarterly business reviews with Customer Success. - Requirements include 5+ years in relevant enterprise SaaS customer-facing roles, hands-on experience with AI tooling and prompt engineering, strong API/integration fluency, a track record of driving platform adoption at scale, and the ability to facilitate executive-level discussions with data-driven insights. - The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that emphasizes belonging and collaboration at Miro.

Zendesk is recruiting a Corporate Account Executive to grow its Australia-based B2B SaaS sales by hunting new opportunities, closing deals, and deepening relationships aligned to customers' goals. The role involves driving top-line revenue, managing and expanding accounts, cross-selling, using data and customer history to prospect and retain clients, leading competitive sales cycles, and maintaining a Salesforce-based pipeline with accurate forecasts. Qualifications include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven target record, strong presentation and negotiation skills, and familiarity with tools like Salesforce and Clari. Zendesk emphasizes a hybrid work model, equal opportunity, and an inclusive culture, noting that AI may be used in screening and accommodations are available for disabilities where applicable. The company describes its mission as delivering an intelligent heart of customer experience and enabling collaboration across global offices, with some in-office attendance required as determined by the hiring manager.

Zendesk is hiring an SMB Account Executive to grow its SMB SaaS customer base by acquiring new opportunities and expanding existing accounts, with a focus on revenue growth and aligning Zendesk solutions to customers’ goals. Key duties include driving top-line growth, managing and nurturing relationships for high satisfaction and retention, cross-selling additional products, using data and adoption history to inform prospecting, leading competitive sales cycles, maintaining a robust Salesforce pipeline, and providing accurate forecasts to exceed revenue targets. Qualifications require a BA/BS or equivalent, at least 2 years of B2B sales or solution engineering experience (preferably in SaaS) with a track record of exceeding targets, strong multi-level relationship management, excellent presentation and negotiation skills, and proficiency with Salesforce and Clari. The role features a hybrid work arrangement with partial in-office time each week, designed to support collaboration and learning while allowing remote work for part of the week; the specific in-office schedule is determined by the hiring manager. Zendesk emphasizes fairness and inclusion as an equal opportunity employer, discloses AI screening practices, and offers accommodations for applicants with disabilities, underscoring commitment to global diversity, equity, and inclusion.

The role is Senior Product Design Manager for Zendesk Knowledge, leading a design team to create a best-in-class knowledge platform powering AI-driven customer conversations, with design strategy, coaching, and end-to-end collaboration across teams in Portugal, Denmark, Poland and distributed teams in EMEA, AMER, and APAC. You will define and evangelize design strategy and priorities, lead and scale the design team with clear goals and hiring/performance processes, and partner with Product Management, Engineering, Research, Content, and Design Systems to scope work, prioritize initiatives, and remove blockers. You will drive a research-backed design process by synthesizing user research, analytics, and competitive insights to shape experience decisions and roadmap trade-offs, establish design standards and contribute to the design system, mentor the team’s craft and leadership, and represent design in stakeholder forums. Requirements include 5+ years designing SaaS applications, 5+ years managing design teams, translating user research and business goals into strategy and measurable outcomes, strong cross-functional collaboration, excellent communication, comfort in fast-paced distributed environments, and experience with designing LLM integrations and AI feature workflows; portfolio or work samples should be submitted. Zendesk emphasizes a flexible hybrid-working culture, global diversity and inclusion, equal opportunity employment, AI screening, and accommodations for applicants with disabilities, with offices worldwide and a hybrid model.

Zendesk's Core Services team in Melbourne is building the AI-powered backbone of its global customer experience, responsible for high-scale distributed systems and embedding AIOps to automate incident triage and boost developer productivity. You’ll lead and empower a cross-functional team, define the modernization roadmap for platform components (Orchestration, Data Delivery, Auth), and balance keeping the lights on with bold innovation. You’ll pioneer MLOps by establishing deployment patterns for platform-facing models, focusing on embeddings, ranking, and observability, while driving execution with PMs using DORA metrics and error budgets and advocating operational excellence with modern CI/CD, canary deployments, and strong observability. The ideal candidate has 2+ years of production leadership, 5+ years in complex distributed systems (Ruby, Java, or Scala), deep cloud-native experience with AWS, Kubernetes, and CI/CD, plus a strong interest in AIOps/MLOps and clear communication. Zendesk offers a hybrid Melbourne-based role with competitive pay and benefits, a commitment to diversity and inclusion, and accommodations on request, with bonus points for SaaS-scale experience, SageMaker/MLflow or vector search familiarity, and a track record of major re-architectures that reduced costs or improved velocity.

Zendesk is hiring a Partner Sales Executive for the EMEA region who will build, own, and operationalize the partner-led business plan, recruit and onboard partners, and coordinate with Zendesk Direct Sales to achieve revenue and profitability goals. The ideal candidate has a hunter mentality, a proven track record of quota attainment in B2B SaaS, and strong skills in partner and customer success. Responsibilities include building a powerful partner ecosystem aligned with GTM priorities, hitting partner sales targets across new business and expansion, evaluating partner capacity and filling gaps with new partners, enabling partners on Zendesk value propositions and sales plays, and developing quarterly joint business plans with top partners. They will align regional sales with partner efforts, act as a liaison to facilitate GTM activities, collaborate with Marketing for joint GTM initiatives, maintain CRM data and accurate weekly forecasts, and drive a strong new business pipeline. Zendesk emphasizes its mission as the intelligent heart of customer experience, offers hybrid work, is an equal opportunity employer committed to diversity and inclusion, and notes that AI may screen applications with accommodations available for applicants with disabilities.

Zendesk is hiring a Senior Machine Learning Engineer to lead GenAI infrastructure, focusing on benchmarking, evaluation, and inference tooling to deliver reliable, safe, and cost-effective AI-powered customer experiences. The role involves building production-grade systems for LLM benchmarking (A/B and offline), LLM proxy access, observability, and orchestration for multi-step agentic workflows, in partnership with ML researchers, applied teams, and product managers. Responsibilities include developing benchmarking frameworks, LLM proxy routing and cost attribution, implementing monitoring and alerting for latency, errors, hallucinations, and cost per call, and creating evaluation suites and gold-standard datasets for tickets, summaries, intent detection, and recommendations. Qualifications include 5+ years of production ML or backend experience, strong Python and distributed-systems skills, Kubernetes/Docker and cloud experience, and experience designing and running evaluation pipelines and A/B/offline tests, plus clear communication to translate tradeoffs into product decisions; preferred qualifications cover experience with LLM vendors, agentic orchestration, cost attribution, and an advanced degree. The role is based in Pune, India (on-site) with a hybrid schedule, and Zendesk notes location eligibility (Karnataka or Maharashtra) along with its commitment to diversity, inclusion, AI screening policies, and accommodations for applicants.

Zendesk is seeking a Staff Machine Learning Engineer to shape its GenAI platform, leading cross-functional efforts to standardize evaluation, access, observability, and orchestration of LLMs to deliver safe, performant AI experiences for millions. You will architect and deliver platform capabilities (LLM Proxy, model registry integrations, vendor abstraction, cost attribution) and own the design and scaling of evaluation and benchmarking frameworks used to gate model releases. You’ll define company-wide safety and reasoning evaluation standards, identify systemic failure modes, drive mitigations and monitoring, and improve platform reliability, observability, rate limiting, and SLA practices, while enabling agentic workflows with secure integration patterns. Qualifications include 8+ years building distributed systems/ML infrastructure with production responsibilities, strong ML/LLM understanding, Python/Kubernetes/cloud skills, and experience building evaluation/monitoring for ML systems; preferred: model registries, feature stores, agent frameworks, policy/quality frameworks, and an advanced degree. Location is Pune, India (on-site) with a hybrid arrangement; candidates must be physically located in Karnataka or Maharashtra, and Zendesk notes that AI may be used to screen applications, with accommodations available for applicants with disabilities.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. The company is recruiting a Senior Solutions Engineer to grow its Latin America Enterprise team, solving customers' toughest problems and helping close large enterprise deals. In this role you’ll partner with direct sales, partners, and large account teams to discovery, map business problems to Atlassian solutions, lead value-based demos, support proofs of concepts, and drive cross-product opportunities to close business. The culture centers on value selling and teamwork, with employees working with Atlassian rather than for it, and a focus on cloud and AI-driven outcomes for customers like NASA, IBM, Hubspot, Samsung, and Coca-Cola. Qualifications include 5+ years in enterprise pre-sales, experience selling to Fortune 500s, fluency in Spanish and Portuguese, strong communication across business and technical audiences, and a collaborative, feedback-friendly mindset.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, and it’s seeking a Sr. Solutions Engineer to grow the Latin America enterprise team. The role involves partnering with enterprise sales and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concept, and close large enterprise deals, with Spanish required for Latin America. Atlassian emphasizes value selling and a collaborative, team-based culture where employees work with Atlassian, not for Atlassian, and offers high earnings potential from enterprise opportunities. Responsibilities include collaborating with direct sales, partners, and larger account teams on Fortune 500 customers, conducting discovery, mapping business problems to Atlassian solutions, leading compelling demos, and coordinating with account executives and product management. Qualifications require 5+ years in enterprise pre-sales, experience with Fortune 500 customers, fluency in Spanish and Portuguese, strong communication and presentation skills, and a customer-centric, growth-oriented mindset with a proven track record of executive relationship-building.