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Account Executive - Figma Weave (New York, United States)
Figma
New York
United States
Not specified Unknown Weavy - Figma Weave

Is remote?:

Yes
Figma is hiring an Account Executive to drive sales and help teams adopt its AI-native design platform, with a full-time role available at the New York hub or remotely. The role entails building and managing a Mid-Market pipeline (500–5,000 FTEs), using discovery and value-selling to secure executive sponsorship for enterprise deployments across Figma’s product suite. You’ll develop account plans, multi-thread at senior levels, co-create with cross-functional partners, and advance deals while growing a book of business. Requirements include multi-year SaaS sales experience closing deals, meeting pipeline targets, and managing 3–9 month complex sales cycles, with selling to executives as a plus; applicants are encouraged even if not a perfect match. Figma offers a base salary around $110k, equity, and a comprehensive benefits package, with pay localization for remote roles and commitments to equal opportunity and accommodations, plus policies on camera-on interviews and in-person onboarding and a Candidate Privacy Notice.
Senior Commercial Account Executive
Zendesk
Ireland Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring an Account Executive to grow its Commercial SaaS base, with a focus on Generative AI solutions and building relationships with new and existing customers in the UK/Irish market. The role covers the full sales cycle—from prospecting and negotiation to closing—driving revenue growth, account expansion, and long-term partnerships, while using data-driven insights to improve conversion and retention. You’ll act as a strategic advisor to C-suite and VP executives, articulating the value of Zendesk’s AI-powered platform and its impact on customer experience, operational efficiency, and cost savings, and you’ll seek cross-sell opportunities to optimize account revenue. Required qualifications include a BA/BS, at least four years of B2B SaaS sales or solution engineering experience with a proven track record, experience selling in complex deals and renewals, and the ability to engage executives, plus knowledge of AI/ML and familiarity with tools like Salesforce, Clari, Groove, and Gong. The role offers a hybrid work arrangement with some in-office presence, travel as needed, and Zendesk’s commitment to diversity and inclusion, along with accommodations for applicants with disabilities; note that AI may be used to screen applications.
Senior AI Sales Specialist
Zendesk
Ireland Not specified Full time Unknown

Is remote?:

Yes
The AI Sales Specialist is a quota-carrying role that works with the Core Account Executive team to drive growth and adoption of Zendesk's AI products, using technical expertise to prospect, demo, and close value-driven deals. Key responsibilities include owning sales quotas in a defined Zendesk territory, collaborating with the core sales team to pursue revenue from existing accounts and new opportunities, building strong customer relationships, leading AI proof-of-concepts, and collaborating with AI and success teams to identify expansion and cross-sell opportunities. The role also encompasses AI sales enablement, acting as a subject matter expert, driving enablement initiatives, and ensuring core AEs are updated on product, plays, and market insights to support prospecting and qualification. Ideal candidates will be team players and evangelists who can operate across large deal pursuit teams, inspire sales teams around AI, and possess in-depth knowledge of the AI Suite and its practical applications for contact centers. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), a results-oriented mindset, excellent communication, willingness to travel, and optional experience in an overlay AE/co-sell role; Zendesk emphasizes equal opportunity, diversity and inclusion, hybrid work, potential AI screening, and accommodations for applicants with disabilities.
AI Product Consultant & Pilot Implementation (Pre-Sales)
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk seeks an AI Product Consultant & Pilot Implementation (Pre-Sales) to lead end-to-end pilots that prove the value of Zendesk AI by configuring, integrating, and validating solutions against defined success metrics to accelerate deals. The role sits at the intersection of technology and strategy in the pre-sales cycle, delivering hands-on pilots while ensuring readiness and alignment to strategic customer outcomes, in collaboration with Sales, Solutions Consulting, and Customer Success. Responsibilities include owning pilot discovery, scoping and delivery; building AI features and integrations; coordinating with Professional Services; designing testing and QA for AI agents and Copilot; documenting handoffs; and evaluating pilot performance against metrics such as pilot conversion rate, automation/augmentation of tickets, stakeholder satisfaction, time-to-value, risk management, and asset reusability. Candidates should have a startup mindset, strong Zendesk product knowledge, technical and project/relationship management experience in enterprise SaaS or AI implementations, change-management capabilities, and excellent communication and facilitation skills. The position is based in Mexico (Mexico City or Estado de Mexico) with a hybrid work model, and Zendesk emphasizes a diverse, inclusive culture while noting that AI may be used to screen applications and that accommodations are available.
EMEA SMB New Logo Account Executive
Lucid Software
Amsterdam
Netherlands
Not specified Full-time Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and grounded in core values of innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive culture. It operates as a hybrid workplace, enabling remote work, in-office, or a mix to support work-life balance, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, making it the most used visual collaboration platform by the Fortune 500, with customers including Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The SMB New Logo Team focuses on driving growth by introducing Lucid products to small and medium-sized businesses and is seeking collaborative, customer-focused individuals to join. Responsibilities include building relationships with new and existing customers, expanding adoption, maintaining forecasts, collaborating cross-functionally, and becoming a trusted advisor; requirements include 1+ year of sales closing or 2+ years of business development (SaaS/tech), CRM familiarity (Salesforce), English fluency, and Amsterdam office presence two days per week (Tue and Thu); preferred qualifications include multilingualism, software sales experience, Salesforce proficiency, strong organizational skills, and a BA/BS degree (ref #LI-UP1).
EMEA SMB Expansion Account Executive
Lucid Software
Amsterdam
Netherlands
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, guided by core values such as innovation, excellence, empowerment, initiative, and teamwork, and it supports a diverse, inclusive culture in a hybrid work environment. The company has earned recognition from Forbes, Fast Company, Fortune, and People’s and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Expansion Account Executives drive strategic growth with current Lucid customers across assigned territories, working with Customer Success Managers to secure renewals, expand adoption, and maintain ongoing customer engagement. Responsibilities include closing business, prospecting, building relationships, improving outbound prospecting, creating reliable forecasts, becoming experts in Lucid’s value propositions and target personas, and upholding teamwork-focused collaboration and cross-functional SLAs. Requirements include at least 1 year of SaaS/tech sales closing experience, prospecting and closing abilities, CRM experience (Salesforce), English fluency; preferred qualifications include Dutch language skills, software sales experience, strong Salesforce hygiene, ability to manage many prospects, familiarity with Outreach, and a BA/BS degree.
EMEA Mid Market Expansion Account Executive
Lucid Software
Amsterdam
Netherlands
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, plus a diverse, inclusive culture in a hybrid work environment. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 clients like Google, GE, and NBCUniversal, with partnerships with Google, Atlassian, and Microsoft. The Expansion Account Executive role drives strategic business growth for existing Lucidchart, Lucidspark and airfocus customers across assigned territories by closing sales, prospecting, building relationships, and expanding Lucid adoption while delivering value to multiple personas. Key responsibilities include closing business, maintaining and expanding client relationships, developing outbound prospecting, maintaining reliable forecasts, becoming an expert on value propositions and target personas, and embodying Teamwork Over Ego while meeting activity and cross-functional SLAs. Requirements include 2+ years of SaaS sales closing experience, experience in prospecting and closing, CRM experience (Salesforce), and English fluency; preferred qualifications include Dutch or German language skills, software sales experience, Salesforce hygiene, and the ability to manage multiple prospects, with a BA/BS degree.
Head of Creative Operations
Atlassian
Unknown Not specified Unknown Marketing

Is remote?:

Yes
Atlassian allows flexible work locations and can hire in any country where the company has a legal entity. They are seeking an experienced and strategic Head of Creative Operations to lead the in-house Creative Studio’s operating engine, owning the systems, structure, financial planning, and global operating model to enable world-class brand work at scale. The role involves redesigning how the creative organization operates—shaping intake and prioritization, capacity planning, forecasting, tooling, governance rituals, and global resourcing, plus portfolio orchestration within Atlassian’s marketing. You will partner with the Executive Creative Director and Marketing Leadership, collaborating with Product Marketing, Product Design, Procurement, Legal, Events, agencies, and production partners to translate strategic ambition into executable roadmaps and maintain strong relationships. Key responsibilities include designing the operating model, owning intake/prioritization, leading forecasting, managing the Creative Studio budget, overseeing the San Francisco studio, driving data-informed reporting, scaling org design and resourcing, managing workflow tools and governance, leading the operations/production team, enabling world-class creative execution, and championing stakeholder feedback.
Head of Creative Operations
Atlassian
Washington
United States
Not specified Unknown Marketing

Is remote?:

No
- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - They are seeking a strategic Head of Creative Operations to lead the in-house Creative Studio, owning the operating model, systems, financial planning, and global resourcing to power the brand’s creative output at scale. - The role includes designing intake and prioritization, leading capacity planning and forecasting, and managing the Creative Studio budget, including oversight of the San Francisco content studio. - You will drive data-informed operations, establish metrics and reporting cadences, and participate in strategic planning, governance, and global org design and resourcing. - The position requires strong collaboration with the Executive Creative Director, Marketing Leadership, and cross-functional partners such as Product Marketing, Product Design, Procurement, Legal, and Events, while leading a team of operations and production specialists to enable world-class creative execution.
Solution Sales Executive - Service Management (Enterprise)
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options—office, home, or a blend—and hires people in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. In this role, you’ll develop and execute a sales strategy to drive revenue growth for Jira Service Management in the Southeast Asia market. You’ll define a clear vision for your territory, plan and communicate regularly on funnel, account, and territory status, resource needs, challenges, and successes, and collaborate with cross-functional teams to ensure customer satisfaction and retention. You’ll represent Jira Service Management at industry events, provide accurate sales forecasts to senior management in Australia, and work closely with Atlassian partner management as well as with a range of partners. You’ll be among the first hires of the Solution Sales Executive team for Jira Service Management in the Southeast Asia region.
Solution Sales Executive - Service Management (Enterprise)
Atlassian
Singapore
Singapore
Not specified Unknown Sales

Is remote?:

No
Atlassians can choose where they work—office, home, or a mix—and interviews and onboarding are conducted virtually as part of Atlassian’s distributed-first approach. In this role, you’ll develop and execute a sales strategy to drive revenue growth for Jira Service Management in the Southeast Asia market. You’ll define and implement a clear vision for your territory and regularly communicate on funnel status, resource requirements, challenges, and successes. You’ll collaborate with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product) to ensure customer satisfaction and retention, represent Jira Service Management at industry events, provide accurate sales forecasts to senior management in Australia, and work with Atlassian partners ranging from large IT service providers to other firms. You’ll be among the first hires of the Solution Sales Executive team for Jira Service Management in Southeast Asia.
Senior Solutions Engineer, DX
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
- Atlassian supports flexible work arrangements and hires globally in any country where it has a legal entity. - The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive DX (getdx.com) growth in the APAC region and help close enterprise deals. - The role serves as the technical partner and force multiplier for direct sales, partners, and account teams, managing customer profiles, complexity, and strategic roadmaps within the territory. - Responsibilities include rigorous customer discovery, architecting innovative, tailored solutions, and acting as the definitive product expert to maximize adoption and value. - It also involves forging alliances with Account Executives and serving as the customer advocate by collecting feedback and competitive intelligence for Product Management.
Senior Solutions Engineer, DX
Atlassian
Sydney
Australia
Not specified Unknown Sales

Is remote?:

No
Atlassian supports flexible work locations and hires globally wherever it has a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive the DX product growth in APAC, acting as the solution expert throughout the sales cycle for Upmarket and Enterprise customers and helping close critical deals. The role includes owning the Technical Partnership with DX and serving as a technical force multiplier for direct sales, partners, and account teams, while tracking customer profiles, complexity, strategic roadmaps, and solution success to optimize outcomes in the territory. Responsibilities also include rigorous strategic discovery, architecting and building innovative technical solutions and integrations, relentlessly pursuing cross-product opportunities to maximize platform adoption and customer value, and being the definitive product expert in pre-sales. Finally, the role involves forging strategic alliances with Account Executives, continually refining the joint selling cycle through pipeline reviews, and acting as the customer advocate by capturing feedback and competitive intelligence for Product Management.
Principal GTM Data Engineer & Architect
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
Tempo serves more than 30,000 customers worldwide, including a third of Fortune 500 companies, offering an integrated suite for time management, resource planning, budget management, roadmapping, program management, reporting, and more to help teams deliver value. Since 2007, Tempo has evolved from a time-tracking tool to become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, while fostering a tech company with a heart. The role is a senior data leader who will architect and launch Tempo’s GTM data practice, building a unified GTM data spine across CRM, marketing automation, product telemetry, billing, enrichment providers, partner data, and the data warehouse, with clear identity resolution and source-of-truth logic. Responsibilities include developing revenue intelligence and modeling (ICP scoring, ABM prioritization, expansion propensity), deploying ML-driven segmentation and targeting, operationalizing predictive outputs into GTM systems, and leading external partners to execute the roadmap while building ecosystem/prospect intelligence. Requirements include 10+ years in data engineering/analytics leadership, hands-on experience with modern data stacks, advanced SQL and Python, GTM/revenue data experience, and CRM/MAR data model knowledge; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, training reimbursements, and a commitment to equal opportunity.
Senior Manager, Customer Advocacy
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
Tempo serves 30,000+ customers, including a third of the Fortune 500, offering a suite of integrated time management and related solutions and has grown into the #1 time management add-on for Jira in the Atlassian ecosystem. The Senior Manager of Customer Advocacy will build Tempo’s customer advocacy program from scratch, own the program and tech stack, and report to the VP of Marketing in a high-visibility role with impact on reputation and sales. Core duties include designing the program, recruiting and nurturing advocates, creating content (case studies, video stories, written testimonials), growing reviews on G2 and TrustRadius, and ensuring sales has automated advocate matching for active deals. You’ll collaborate with Content, Demand Gen, Product Marketing, and Sales Enablement, and over time build a community space where Tempo advocates connect with each other and the company. Requirements include 5+ years in B2B SaaS customer marketing/advocacy, proven success building an advocacy program from scratch and owning tech decisions, experience with Salesforce, Gainsight, G2/TrustRadius, a strong interest in AI automation, and excellent communication and PM skills; Tempo offers remote-first culture, unlimited vacation, comprehensive benefits, and growth opportunities.
Sr. Solutions Engineer, ITSM (West)
Atlassian
Seattle
United States
Not specified Full-Time Sales

Is remote?:

No
Atlassian supports flexible work locations, hires people in any country with a legal entity, and conducts interviews and onboarding virtually as part of its distributed-first approach. The company is seeking a Senior Solutions Engineer to grow the ITSM Specialist team in the US, solving enterprise customers' toughest problems and closing large deals with enterprise sales teams and channel partners. In this role you’ll understand customer needs, strategize on winning sales cycles, deliver value-based demonstrations, support proofs of concepts, and ultimately close business. Atlassian emphasizes a value-selling culture and a 'play as a team' ethos, serving more than 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca‑Cola), with employees working with Atlassian, not for Atlassian. You’ll specialize in Atlassian’s ITSM offerings, design/implement/optimize solutions for enterprise customers, collaborate with cross-functional teams, map client requirements to Atlassian capabilities, align the account plan with sales, deliver compelling presentations and POCs, and provide customer feedback to product management.
Sr. Solutions Engineer, ITSM (West)
Atlassian
San Francisco
United States
Not specified Full-Time Sales

Is remote?:

No
- Atlassian offers flexible, distributed-first work options and hires globally with virtual interviews. - They’re seeking a Senior Solutions Engineer to grow the US ITSM Specialist team, working with enterprise sales and channel partners to understand customer needs, deliver value-based demos, support proofs of concept, and close deals. - The company emphasizes a customer-obsessed, high-performing culture and value selling, with employees working with Atlassian, not for it. - The role focuses on designing, implementing, and optimizing Atlassian ITSM solutions to improve enterprise service delivery and operational efficiency, in collaboration with cross-functional teams. - Responsibilities include mapping client requirements to Atlassian capabilities, aligning account plans with sales management, delivering compelling presentations and POCs, and providing customer feedback to product management, with opportunities in cloud/AI and strong earning potential.
Sr. Solutions Engineer, ITSM (West)
Atlassian
Unknown Not specified Full-Time Sales

Is remote?:

Yes
- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of being a distributed-first company. - They’re seeking a Sr. Solutions Engineer / ITSM Specialist in the US to work with enterprise sales and channel partners, understanding customer needs, navigating sales cycles, delivering value-based demos and POCs, and closing large deals. - The role sits in a team serving 250,000+ customers (e.g., NASA, IBM, HubSpot, Samsung, Coca-Cola) and emphasizes value selling and enterprise solutions that leverage cloud and AI, guided by a “play as a team” culture. - Responsibilities include specializing in Atlassian’s ITSM offerings, designing and optimizing solutions for enterprise service delivery and operational efficiency, and collaborating with cross-functional teams to map client requirements to Atlassian capabilities and align with account plans. - You’ll deliver compelling presentations and demonstrations, work with product management to advance the product line, and provide customer feedback from the field.
Sr. Solutions Engineer, ITSM (West)
Atlassian
Mountain View
United States
Not specified Full-Time Sales

Is remote?:

Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first culture. They are hiring a Senior Solutions Engineer to grow the ITSM Specialist team in the US, who will work with enterprise sales and channel partners to understand customer needs. The role involves solving customers' hardest problems, delivering value-based demonstrations, supporting enterprise proofs of concepts, and ultimately closing deals. Atlassian serves more than 250,000 customers (including NASA, IBM, Hubspot, Samsung, and Coca-Cola) and emphasizes value selling, teamwork, and employees working with the company, not for it, with high earnings potential in enterprise opportunities. Key responsibilities include specializing in Atlassian's ITSM offerings, collaborating with cross-functional teams, mapping client requirements to Atlassian capabilities, aligning with sales management on account plans, delivering compelling presentations and POCs, and providing customer feedback to product management.
Senior Solutions Engineer, Enterprise
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options (office, home, or a blend) and hires globally wherever it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company is seeking a Pre-Sales Solutions Engineer for its enterprise business who is passionate about being a product expert, solving customers' hardest business problems with Atlassian solutions, and helping close enterprise deals. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian emphasizes value selling and shows how its products combine to transform business outcomes, guided by a culture of "play as a team" where employees work with Atlassian, not for Atlassian. In this role you will partner with account teams and channel partners for Fortune 500 accounts, conduct customer discovery, map problems to Atlassian products, identify cross-product opportunities, and lead value-based demonstrations for diverse stakeholders. You will understand customers' technical needs, build strong partnerships with account executives, document product feedback and competitive intelligence for internal product management, and continuously learn to refine pre-sales, solution, platform knowledge, and sales processes.
Senior Solutions Engineer, Enterprise
Atlassian
Mountain View
United States
Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexibility in where you work—office, home, or a mix—and hires in any country where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. They’re hiring a Pre-Sales Solutions Engineer for the enterprise business who aims to be a product expert, solve customers’ hardest business problems with Atlassian’s products, and help close enterprise deals. The role focuses on value selling for Fortune 500 accounts, partnering with account teams and channel partners, conducting discovery to map customer problems to Atlassian solutions, and identifying cross-product opportunities. You’ll lead compelling value-based demonstrations, understand and guide customers’ technical needs, forge strong partnerships with account executives, and document product feedback and competitive intelligence for internal use. Atlassian emphasizes teamwork—employees work with Atlassian, not for Atlassian—while pursuing growth in cloud and AI, with high earnings potential from enterprise opportunities.
Senior Solutions Engineer, Enterprise
Atlassian
San Francisco
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible, distributed-first work options (office, home, or hybrid), hires globally where it has a legal entity, and conducts interviews and onboarding virtually. They are seeking a Pre-Sales Solutions Engineer for enterprise who will be a product expert in the sales cycle, helping solve customers’ hardest business problems with Atlassian products and assisting to close enterprise deals. The team serves over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizes value selling, and champions a “play as a team” culture where employees work with Atlassian, not for it, with high earnings potential from enterprise opportunities in cloud and AI. Responsibilities include partnering with account teams and channel partners, conducting customer discovery, mapping problems to Atlassian products and cross-product opportunities, and leading compelling value-based demonstrations across multiple stakeholders to gain buy-in. Additional duties involve forging strong partnerships with account executives, tracking pipeline and feedback, advocating for product development, and continuously learning about pre-sales, solutions, and platform offerings.
Sales Development Rep, Enterprise
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
DX is a fast-growing Salt Lake City-based SaaS company that helps engineering leaders build high-performing teams and collects millions of data points to deliver productivity insights for customers like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in the last several years, and it recently closed on its acquisition by Atlassian. By joining Atlassian, the company will expand its resources, accelerate growth and R&D, and deliver greater impact to its customers. DX values individual mastery and high performance, recognizing that outcomes may be shaped by factors beyond its control, but those who perform at the highest level are unduly rewarded. The role involves prospecting outbound and inbound leads, creating relationships with prospective businesses, delivering an extraordinary experience for software engineering leaders, learning personalized outreach and social selling, and partnering closely with account executives and the marketing team to accelerate career growth and make a measurable impact on the company's success.
Principal Solutions Engineer | DX
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires globally where the company has a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle to help close critical deals. You will lead technical evaluations, partnering with Account Executives to run proofs-of-concept and pilots and clearly demonstrate platform value and technical feasibility. You will conduct discovery and strategy sessions, ask targeted questions to understand client needs, engineering workflows, and deployment tools, and design tailored API integration solutions. You will serve as a trusted advisor on deployment methodologies and analytics integrations, and feed technical feedback to Product and Engineering to inform enhancements and roadmap priorities.
Principal Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian allows employees to choose where they work—office, home, or a mix—and they hire globally in countries with a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle to help close critical deals. The role includes leading technical evaluations with Account Executives, driving proofs-of-concept and pilots, and clearly demonstrating platform value and technical feasibility. It also involves deep technical discovery to understand client needs and workflows, consultative questioning about engineering processes, and designing tailored solutions that integrate the company’s APIs with complex client workflows. Additional responsibilities include acting as a trusted advisor on deployment best practices and analytics integrations, and capturing feedback from prospects to inform product enhancements and roadmap priorities with Product and Engineering teams.
Associate Solutions Engineer | DX
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work locations and hires in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) by serving as the solution expert throughout the sales cycle and helping close critical deals. The role includes leading technical evaluations with Account Executives, including proofs-of-concept and pilots, to clearly demonstrate platform value and feasibility. It also involves technical discovery and strategy sessions to understand client needs, consultative questioning about engineering processes, and designing tailored solutions that integrate APIs with client workflows. Additionally, the role acts as a trusted advisor on deployment methodologies and analytics integrations, and captures prospect feedback to inform product enhancements and roadmap priorities.
Associate Solutions Engineer | DX
Atlassian
Salt Lake City
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle. The role will partner with Account Executives to lead all technical aspects of the sales cycle, including proofs-of-concept and pilots, to clearly demonstrate value and feasibility. It involves technical discovery, consultative questioning, and designing tailored solutions that integrate the company’s APIs with complex client workflows to meet evaluation criteria. The position also acts as a trusted advisor on deployment methodologies and analytics integrations, and captures feedback to inform product enhancements and roadmap priorities with Product and Engineering.
Mid-Market Sales Manager, DACH (German speaker)
Atlassian
Germany Not specified Unknown Sales

Is remote?:

Yes
Atlassian supports flexible work locations and hires in any country where they have a legal entity. They are hiring a first-line Sales Manager who will report to the EMEA Mid-Market Sales leader and oversee a DACH mid-market team of about 6–8 sellers. The role involves building and managing a DACH mid-market sales organization, developing customized sales strategies for mid-market customers, cultivating long-term key account relationships, and hitting revenue targets. The manager will recruit, onboard, and develop talent, set performance goals, coach the team, bridge capability gaps, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve sales processes and customer satisfaction. They will analyze sales data and market trends, provide regular performance feedback, and stay informed on industry trends and competitor activity to drive growth in the enterprise mid-market segment.
Mid-Market Sales Manager, DACH (German speaker)
Atlassian
Munich
Germany
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support employees’ priorities. - The role is a 1st line Sales Manager reporting to the EMEA Mid-Market Sales leader, overseeing a 6-8 person Mid-Market sales team focused on acquiring and managing DACH mid-market customers. - It involves developing and managing a DACH Mid-Market sales organization with tailored strategies for mid-market customers, fostering long-term key account relationships, and achieving revenue targets. - Responsibilities include leading, mentoring, coaching, setting performance goals, recruiting and onboarding new Account Executives, and collaborating with internal teams to improve sales processes and customer satisfaction. - The role also requires analyzing sales data and market trends, conducting regular performance evaluations, staying informed about industry dynamics and competitors, and helping develop future sales leaders.
Senior Solution Engineering Manager, APAC
Atlassian
Melbourne
Australia
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of its distributed-first approach. They’re seeking a Solution Engineering Manager to lead, inspire, and grow the presales team in Asia, reporting to the Head of Solution Engineering APAC. The role requires a seasoned SE leader who motivates teams, solves tough problems, and makes customers successful, with SEs acting as trusted advisors who connect challenges to outcomes and show how the platform transforms work. The manager will create an environment for the team to thrive, sustain momentum through ambiguity, and drive toward ambitious goals while leading and coaching Solution Engineers to deliver customer impact and partnering with Sales to win complex enterprise deals. Additional duties include building relationships with executives and technical stakeholders, removing roadblocks, sharing customer insights with Product to shape the roadmap, and recruiting, onboarding, and developing top talent across the region.
Senior Solution Engineering Manager, APAC
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible, distributed-first work options and hires globally wherever they have a legal entity, with interviews and onboarding conducted virtually. They are seeking a Solution Engineering Manager to lead and grow the presales team in Asia, reporting to the Head of Solution Engineering APAC. The role requires a seasoned SE leader who can motivate teams, develop people, solve tough problems, and ensure customer success, with SEs acting as trusted advisors who map customer challenges to outcomes using the platform. The manager will create an environment for the team to thrive, maintain momentum through ambiguity, and drive toward ambitious goals. Key responsibilities include leading and coaching SEs, partnering with Sales to win complex enterprise deals, building executive and technical stakeholder relationships, removing roadblocks, sharing customer insights with Product to influence the roadmap, and recruiting/onboarding/developing top talent in the region.
Senior Solution Engineering Manager, APAC
Atlassian
Sydney
Australia
Not specified Unknown Sales

Is remote?:

No
At Atlassian, work location is flexible and the company uses a distributed-first approach with virtual interviews and onboarding for global hires. They’re hiring a Solution Engineering Manager to lead the presales team in Asia and report to the Head of Solution Engineering APAC. The role focuses on motivating and developing people, solving difficult problems, and ensuring customer success as trusted advisors who map customer challenges to outcomes. You’ll create an environment where the team can thrive, maintain momentum through ambiguity, and push toward ambitious goals. Responsibilities include leading and coaching Solution Engineers, partnering with Sales to win complex enterprise deals, building relationships with executives and technical stakeholders, removing roadblocks, sharing customer insights with Product to shape the roadmap, and recruiting and onboarding regional talent.
Machine Learning Software Engineer
Atlassian
India Not specified Full-Time Engineering

Is remote?:

Yes
Atlassian’s mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that support collaboration across diverse teams and help them succeed. Atlassian’s AI efforts include the Central AI Org, which aims to accelerate AI innovation across products, build horizontal AI capabilities, and establish a centralized Search, Q&A, and Conversational AI system that integrates with all Atlassian products while exploring external AI integrations. The AI & ML Platform Team is building foundations to democratize machine learning by creating user-friendly, reliable tools that integrate with the Atlassian Data Platform to enable rapid development, deployment, and operation of AI/ML experiences. As a Machine Learning Engineer on this team, you would work on core infrastructure for developing, training, evaluating, deploying, and operating ML models and pipelines, and build ML solutions for Jira and Confluence to address their challenges. The role also involves designing, building, and operating large-scale backend services for ML training and inference, collaborating to solve complex problems from design to launch, delivering AI features used by millions, and owning services end-to-end including infrastructure-as-code, CI/CD, observability, and incident response.
Machine Learning Software Engineer
Atlassian
Bengaluru
India
Not specified Full-Time Engineering

Is remote?:

No
Atlassian's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that support teamwork across different teams and processes to help them succeed. The company asserts its products are revolutionizing the software industry by helping teams collaborate and produce their best work, with impact likened to NASA's Mars Rover and Cochlear's hearing technology. The Central AI Org is designed to accelerate AI innovation across all products, create cohesive AI experiences, and build an Atlassian AI infrastructure, including a centralized Search, Q&A, and Conversational AI system and exploring integrations with external AI products. The AI & ML Platform Team aims to democratize Machine Learning for Atlassian’s teams, customers, and ecosystem by delivering user-friendly, reliable tools that integrate with the Atlassian Data Platform to enable development, deployment, measurement, and operation of AI/ML experiences. A Machine Learning Engineer on the AI & ML Platform Team would design, build, and operate large-scale backend and infrastructure services for ML training and inference, collaborate to solve complex problems, and own end-to-end services—from design through CI/CD, observability, on-call, and incident response—that empower other Atlassian teams to deploy AI features reaching millions of customers.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services, within Professional Services, provides strategic guidance for Enterprise customers focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization. In this role, you’ll support teams in adopting Miro by sharing best practices, align with IT and business stakeholders, conduct assessments, design change initiatives and governance models, facilitate workshops, develop prototypes, and coach on Agile and collaboration strategies. You’ll lead workshops to improve collaboration, assess workflows, connect Miro’s value to organizational goals, guide scalable governance, create simple prototypes, coach Agile practices, and identify barriers to teamwork for measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance, and experience with Agile and tools like Miro; excellent communication and adaptability. What’s in it for you includes a global benefits package with equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, inclusive environment; Miro emphasizes belonging and has a Recruitment Privacy Policy governing applicant data.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect in Miro's MOST program acts as a Solution Architect, translating customer business strategy into scalable collaboration architectures within Miro, diagnosing workflow and adoption challenges, and shaping an outcomes-driven roadmap as a trusted advisor to both business and technical stakeholders. Responsibilities include leading discovery, creating a structured 240-hour MOST plan, facilitating vision and prioritization sessions, assessing collaboration workflows and workspace structures, and designing governance frameworks to reduce risk and enable long-term scalability. They guide change-management initiatives, coach teams on Miro best practices and AI-enabled workflows, facilitate workshops across Agile ceremonies and strategy development, and build prototypes and reusable workflows while collaborating with IT/Admin to standardize standards and reduce tool sprawl. The role requires 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling enterprise-scale teams to adopt new tools; the ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems; and fluency in Miro (or similar platforms) plus near-native Japanese and business English. The position comes with a global benefits package (equity, wellbeing, equipment allowance, and an annual L&D stipend), a commitment to diversity and inclusion, and Miro's mission to empower teams to create the next big thing, with information about life at Miro and privacy policies provided.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers focused on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role you’ll help teams adopt Miro by demonstrating best practices, aligning with IT and business goals, conducting assessments, guiding change initiatives, designing governance models, facilitating workshops, and developing prototypes to inspire innovation. You’ll lead workshops, assess and improve team workflows, connect Miro’s value to organizational objectives, coach on Agile practices, and identify and address barriers to collaboration. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance, collaboration tools, and Agile/Miro. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes diversity and inclusion and provides location-specific benefits, inviting applicants to learn more about life at Miro.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect is a Solution Architect for Miro's MOST program, translating business strategy into scalable collaboration architectures inside Miro and guiding customers through a 240-hour annual engagement to design, implement, and scale collaboration across teams and geographies. They lead discovery, alignment, and prioritization, facilitate vision and success criteria sessions, conduct collaboration and workspace assessments, and design governance and operating models to support measurable outcomes. They build end-to-end solutions by combining process design, workspace architecture, governance, and enablement, develop lightweight prototypes and reusable workflows, and coach teams on best practices and AI-enabled workflows. They partner with IT/Admin and cross-functional stakeholders to establish standards, reduce tool sprawl, track milestones, manage risks, and adjust plans as needs evolve, while contributing to internal playbooks and staying current on Miro innovations. The role requires 6+ years of relevant experience, strong cross-functional leadership, familiarity with governance frameworks and design thinking/Agile methodologies, fluency in Miro or similar platforms, and near-native Japanese plus business English; Miro offers global benefits, a diverse culture, and information about life at Miro, including a Recruitment Privacy Policy.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
The Advisory Services team within Miro's Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value from Miro. The role involves helping teams adopt Miro through best practices and real-world applications, partnering with IT and business stakeholders to align Miro’s value with organizational goals, conducting assessments, and shaping change initiatives, governance, and workshops to improve collaboration. Responsibilities include leading workshops, analyzing team workflows, developing prototypes to showcase capabilities, guiding Agile adoption, coaching teams, and identifying barriers to drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar fields, hands-on experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance frameworks, experience with Agile and platforms such as Miro, and excellent communication in dynamic environments. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and emphasizes belonging, diversity, and collaboration as it empowers teams to create the next big thing.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect serves as a Solution Architect for Miro’s MOST program, delivering 240 hours per year of enterprise services to design, implement, and scale collaboration solutions and translating customer business strategy into scalable Miro architectures while acting as a trusted adviser to both business and technical stakeholders. Responsibilities include leading discovery and alignment sessions, conducting workflow and workspace assessments, designing governance and operating models, guiding change management, coaching teams on best practices and AI-enabled workflows, building prototypes and templates, and providing ongoing advisory support and risk-aware prioritization throughout the MOST engagement. Required experience includes 6+ years in consulting, change management, Agile transformation, or digital collaboration; ability to lead structured discovery and cross-functional enablement; familiarity with collaboration governance, workspace architecture, and design thinking/Agile frameworks; fluency in Miro (or similar tools); and strong communication and stakeholder-management skills, plus near-native Japanese and business-level English. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on the Global Miro benefits board. About Miro: a visual workspace company serving over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, dedicated to belonging and collaboration with a diverse, inclusive culture and a mission to empower teams to create the next big thing, with applicant data governed by the Recruitment Privacy Policy.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, guides Enterprise customers with a focus on human-centered change, experience design, deep product knowledge, and workflow transformation to accelerate value realization with Miro. The role involves supporting teams in adopting Miro through best practices, partnering with IT and business stakeholders, conducting assessments, designing governance and change initiatives, facilitating workshops, developing simple prototypes, and coaching on Agile and collaboration strategies. You will lead workshops, assess team workflows, align Miro’s value with organizational goals, guide change initiatives for scalable adoption, and identify barriers to teamwork to drive measurable improvement. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, experience with enterprise teams or fast-moving environments, strong facilitation skills, familiarity with Human-Centered Design or governance frameworks, and experience with Agile methodologies and tools like Miro. Miro emphasizes diversity and belonging, offers a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend), and notes that personal data of job applicants is handled under its Recruitment Privacy Policy.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
- The Innovation Architect serves as a Solution Architect for collaboration and ways of working within Miro's MOST program, a 240-hour annual enterprise service subscription to design, implement, and scale collaboration solutions across teams, functions, and geographies. - They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven roadmap while acting as trusted advisors to business and technical stakeholders. - Responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI-enabled workflows, facilitating workshops, building lightweight prototypes and templates, coordinating with IT/Admin stakeholders, and tracking progress against milestones. - Requirements feature 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling enterprise-scale adoption; ability to lead structured discovery and cross-functional enablement; familiarity with governance frameworks and workspace architecture; fluency in Miro or similar platforms; near-native Japanese and business English; strong communication and facilitation skills. - Benefits include equity, wellbeing, equipment allowance, and an annual Learning & Development stipend; Miro emphasizes belonging and diversity, its mission to empower teams, and provides location-specific benefits and a recruitment privacy policy.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. In this role you’ll help teams adopt Miro by demonstrating best practices, aligning its value with IT and business goals, conducting assessments, designing change initiatives and governance models, and developing simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, drive adoption and scalable governance, streamline tool usage, and coach teams on Agile practices to integrate Agile principles into daily work. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years of experience in consulting, change management, Agile or similar fields, hands-on enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance, and Agile methodologies and Miro or similar tools. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, inclusive culture and a Recruitment Privacy Policy governing applicant data.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours per year to design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures in Miro, diagnosing workflow and adoption challenges, designing governance and operating models, and shaping an outcomes-driven solution roadmap as trusted advisors to both business and technical stakeholders. Key responsibilities include leading discovery and alignment sessions, conducting collaboration/workspace assessments, designing governance frameworks, guiding change management, coaching on best practices and AI-enabled workflows, facilitating workshops, building prototypes and templates, coordinating with IT/Admin, driving process optimizations, and tracking milestones and risks. Requirements include 6+ years in consulting/change management/Agile transformation or similar, experience enabling enterprise-scale teams to adopt tools, the ability to map workflows and enable cross-functional adoption, familiarity with governance frameworks and human-centered design/Agile/Design Thinking, fluency in Miro or similar platforms, and near-native Japanese with business English. Benefits and culture include a global package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and inclusive environment, and the opportunity to work at a company focused on empowering teams to create the next big thing.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization. The role involves helping teams adopt Miro by aligning with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, developing prototypes, and coaching Agile adoption. You’ll lead workshops, assess workflows, connect Miro’s value to organizational goals, guide change initiatives, prototype possibilities, and identify barriers to improve collaboration and achieve measurable outcomes. Requirements include fluent English and Portuguese (Spanish is a plus), 3–5 years in consulting/change/Agile or similar fields, enterprise or fast-paced experience, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance, or collaboration tools like Miro. Miro offers global benefits, a diverse and collaborative culture, and a commitment to belonging and inclusion, with location-specific benefits and a Recruitment Privacy Policy for applicants.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect serves as a Solution Architect for collaboration within Miro’s MOST program, an annual enterprise services subscription that provides 240 hours per year to help design, implement, and scale Miro-based collaboration across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures by diagnosing workflows and adoption barriers, designing governance and operating models, and shaping an outcomes-driven roadmap that evolves with needs. Responsibilities include leading discovery, facilitating vision and alignment sessions, conducting collaboration and workspace assessments, implementing governance frameworks, guiding change management, coaching on best practices and AI workflows, building prototypes, and coordinating with IT/Admin to ensure scalable setup. They track progress against milestones, flag risks early, re-prioritize work as business needs change, and collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery while contributing to internal playbooks and staying current on Miro innovations. Requirements include 6+ years in consulting or related fields, experience enabling enterprise-scale adoption, strong cross-functional leadership, familiarity with governance/workspace architecture and Agile/Design Thinking, fluency in Japanese and English, and preferably familiarity with Miro or similar platforms; the role also offers a global benefits package and a culture of inclusion.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by showcasing best practices, aligning with IT and business goals, conducting assessments, enabling governance, and running workshops with prototypes to inspire innovation. You’ll lead workshops, assess team workflows, connect Miro’s value to organizational goals, guide change initiatives, develop prototypes, coach on Agile, and identify barriers to improve collaboration. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, strong facilitation and communication skills, experience with enterprise teams and Agile/Miro, and familiarity with Human-Centered Design and governance. The position offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and is aligned with Miro’s mission to empower teams to create the next big thing, with some location-specific variations and a Recruitment Privacy Policy.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect is a Solution Architect within Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours of guidance to design, implement, and scale collaboration solutions across the organization. They work with customers to translate business strategy into scalable collaboration architectures in Miro, diagnose workflows, define governance and operating models, and build an outcomes-driven roadmap while acting as trusted advisors to both business and technical stakeholders. Key responsibilities include leading discovery, aligning stakeholders and outcomes, conducting assessments, designing governance, guiding change management, coaching on best practices and AI workflows, facilitating workshops, prototyping workflows, coordinating with IT/Admin, tracking milestones, and adjusting plans as needs evolve. Candidates should have 6+ years in relevant fields, experience enabling cross-functional teams, strong discovery-to-recommendation abilities, and technical skills in collaboration governance, workspace architecture, Human-Centered Design/Agile/Design Thinking, with fluency in Miro or similar platforms and near-native Japanese with business English. Miro emphasizes a diverse, collaborative culture with global benefits (equity, wellbeing, WFH gear, L&D stipend) and a mission to empower teams, plus location-specific benefits and a recruitment privacy policy.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services, within the Professional Services organization, provides strategic guidance to Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value on Miro. In this role you will support teams in adopting Miro by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, guiding change initiatives, assisting in governance design, facilitating workshops, and developing prototypes to showcase possibilities. You will also work to streamline tool usage, improve collaboration strategies, and coach teams on Agile ways of working to integrate Agile principles into daily practices. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, Agile or related fields, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance frameworks, experience with Agile methodologies and Miro or similar tools, and excellent communication. Benefits include equity, wellbeing support, a work-from-home equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes belonging, collaboration, and its mission to empower teams to create the next big thing.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro's MOST program, a yearly professional services subscription delivering 240 hours of expert guidance to help enterprise customers design, implement, and scale collaboration in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape a structured, outcomes-driven solution roadmap that adapts as needs change. Responsibilities include leading discovery, facilitating vision and prioritization sessions, conducting collaboration/workspace assessments, designing governance frameworks, guiding change management, coaching teams on best practices and AI workflows, facilitating workshops, building prototypes, and coordinating with IT/Admin to ensure standards and consistency. They need 6+ years in consulting/change management/Agile transformation or similar, ability to lead structured discovery and cross-functional enablement, familiarity with governance frameworks and workspace architecture, experience with Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar tools, and near-native proficiency in Japanese with business-level English for internal communication. What’s in it for you: global benefits including equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, alongside a culture that emphasizes diversity, belonging, collaboration, and opportunities to grow, with recruitment privacy policies applying.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
Miro's Advisory Services team, within Professional Services, provides strategic, human-centered guidance to Enterprise customers to accelerate value realization and adoption of Miro through change leadership, experience design, and workflow transformation. In this role, you will help teams adopt Miro by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, guiding change initiatives and governance, facilitating workshops, and creating prototypes to inspire innovation. You’ll lead workshops, assess workflows, connect Miro’s value to organizational goals, support scalable governance models, coach Agile practices, and identify barriers to improve collaboration and productivity. Qualifications include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting or change management or Agile, hands-on enterprise experience, strong facilitation, familiarity with Human-Centered Design and governance, and experience with Agile tools such as Miro. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse, collaborative culture aligned with Miro’s mission to empower teams, location-specific benefits, and compliance with the Recruitment Privacy Policy for applicant data.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect serves as a Solution Architect for Miro's MOST program, translating business strategy into scalable collaboration architectures and acting as a trusted advisor to business and technical stakeholders; MOST offers enterprise customers 240 hours per year of services to design, implement, and scale collaboration solutions in Miro. Responsibilities include leading discovery and aligning a MOST game plan to the 240-hour allocation, facilitating vision and prioritization sessions, conducting collaboration and workspace assessments, designing governance and operating models, guiding change management, coaching teams on best practices and AI-enabled workflows, and building lightweight prototypes and reusable templates. They collaborate with IT/Admin to standardize workspace setups and governance, provide ongoing advisory support throughout the subscription, track milestones and risks, help re-prioritize work as needs evolve, and coordinate with CSMs, Architects, and Engagement Managers to ensure consistent delivery; they also contribute to internal playbooks and stay current on Miro innovations. Primary experience requires 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar, with a proven ability to lead structured discovery, enable cross-functional teams, and define actionable recommendations; technical skills include collaboration governance, workspace architecture, human-centered design and familiarity with Miro or similar tools, plus strong communication and near-native Japanese and business English. The role sits within Miro's culture of belonging and collaboration, with global benefits (equity, wellbeing, WFH equipment, and an L&D stipend) and location-specific variations; Miro is a visual workspace powering collaboration for over 100M users, and the company emphasizes diversity and inclusion, with recruitment privacy policy applicable.
Innovation Architect, LATAM
Miro
Unknown Not specified Unknown Customer Experience

Is remote?:

No
The Advisory Services team within Miro’s Professional Services provides strategic, human-centered guidance to Enterprise customers to accelerate value realization and adoption of Miro’s platform. In this role you will support teams by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, facilitating workshops, developing simple prototypes, and coaching on Agile methods. You’ll lead workshops to improve collaboration, assess workflows, connect Miro’s value to organizational goals, guide scalable governance, and identify barriers with actionable solutions. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance frameworks, and experience with Agile and Miro, plus excellent communication and adaptability. Perks include a global benefits package (equity, wellbeing, equipment allowance, Learning & Development stipend), a diverse, inclusive environment, and location-specific benefits; Miro emphasizes collaboration, belonging, and growth.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect serves as a Solution Architect for collaboration within Miro’s MOST program, translating business strategy into scalable collaboration architectures, governance, and an outcomes‑driven roadmap that adapts as customer needs evolve. MOST is a yearly enterprise services subscription providing 240 hours of guidance to design, implement, and scale Miro-based collaboration across teams, functions, and geographies. Responsibilities include leading discovery, facilitating vision and prioritization, conducting collaboration and workspace assessments, designing governance and operating models, guiding change management, coaching on best practices and AI workflows, building prototypes and templates, and ensuring ongoing alignment with milestones and outcomes. Requirements include 6+ years in consulting/change management/Agile transformation or similar, experience enabling cross-functional teams, familiarity with governance frameworks and workspace architecture, fluency in Miro (preferred) or similar tools, and near-native Japanese with business English proficiency. Benefits include global programs, growth opportunities, and a culture of collaboration and belonging at Miro, with emphasis on staying current with innovations and AI features to uplift customer guidance.
Engineering Manager
Zendesk
Krakow
Poland
Not specified Full time Unknown

Is remote?:

No
Zendesk's Unified Analytics Vega team is seeking an Engineering Manager to lead a 6-10 person full-stack engineering team and drive the development of advanced analytics solutions like HyperArc and Explore, delivering actionable insights to thousands of end users. You will mentor the team, support integration of AI tools, foster continuous learning, and collaborate with stakeholders and other analytics groups to align product vision and goals. Qualifications include proven leadership of full-stack analytics or data-driven product teams, strong front-end (JavaScript/React) and backend (Java, Ruby) skills in distributed systems, plus a commitment to diversity, inclusion, and ongoing learning. Zendesk emphasizes equal opportunity and diversity, offers a hybrid work model with some in-office days, and publishes a Poland salary range of zl324,000 to zl486,000 with potential bonuses or incentives. The company highlights its mission to empower customer relationships, maintains a global footprint with offices around the world, and notes that AI or automated screening may be used in the application process, with accommodations available upon request.
Technical Architect
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
As a Technical Architect at Zendesk, you will interpret customer requirements and design and implement Zendesk integrations, collaborating with customer SMEs to craft the best technical solution for their workflows and ensure success. You will seek to understand customer needs, lead technically oriented conversations, work with Consultant, Support, and Account Management teams to position and validate implementations, and communicate highly technical concepts to executive stakeholders, while prototyping ideas and leading technical discussions across many technologies. Requirements include a Bachelor's degree (or equivalent) with 1-2+ years delivering consulting services or programming in languages such as Ruby, Python, Java, C#, or JavaScript; strong analytical and solution-scoping abilities; experience with RESTful APIs and backend/frontend development; experience with SaaS; and excellent communication in English (other languages a plus). Nice-to-have items include experience in global teams; familiarity with a backend language; hands-on experience with Zendesk products, Apps Framework, and SSO; Zendesk Administrator and App Developer certifications. Zendesk emphasizes a hybrid work model with in-office and remote days, a culture of diversity, equity, and inclusion, and provides accommodations for applicants with disabilities, while noting AI screening may be used in the hiring process.
Senior Software Engineer
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a Senior Software Engineer for the Connector Lab in Pune to build scalable, secure connectors for Action Builder, working with the SDK, platform, and product teams and using AI to streamline connector delivery. The role is hands-on: design, build, and maintain third-party connectors with the Connector SDK; define bundles, templates, and patterns; lead technical design and best-practice guidance for connector architecture; and mentor junior engineers. You will collaborate to improve developer tooling, documentation, and workflows, prioritize high-impact connectors with Product, and enforce standards around testing, CI/CD, error handling, and observability. Requirements include 7+ years of software development (integration/API focus), strong JavaScript/TypeScript skills, experience with REST/GraphQL/OAuth/webhooks, working with third-party APIs, solid systems design, a product mindset, and excellent communication; bonus for SDK or platform tooling feedback, iPaaS/connector experience, and open-source contributions; this is a hybrid Pune role with relocation. The posting notes Zendesk’s Pune Product Development Center of Excellence, equal opportunity and accommodations, AI screening, and a hybrid work model, alongside Zendesk’s tech stack (AWS, Kubernetes, Spinnaker, Aurora/MySQL, DynamoDB, S3) and a global, inclusive culture focused on impact and growth.
Associate FSS Accounts Payable Analyst
Zendesk
Manila
Philippines
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking an Accounts Payable Associate to power its finance operations, using AI, automation, and digital tools to ensure accurate and timely invoice processing while delivering customer-first service. You’ll review, enter, and process PO and non-PO invoices in Coupa, maintain the AP queue, and organize Philippine-entity invoices and reimbursement records to ensure compliance with local regulations. The role also involves using AI-powered solutions to review extracted data, flag discrepancies, research and resolve exceptions, respond to inquiries, participate in process improvements and reconciliations, and keep sensitive information secure. Basic qualifications include 2+ years in accounts payable or a related field, familiarity with Coupa or Netsuite, proficiency in Excel and Google Workspace, English fluency, and a willingness to work in Bonifacio Global City 2x per week. Zendesk highlights a hybrid work model, a commitment to diversity, equity, and inclusion, and the use of AI screening, with accommodations available for applicants with disabilities.
Director, Product Management - Platform Security
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Director of Product Management for Platform Security to lead security across the Zendesk Platform—including MCP Server, A2A flows, APIs, and agentic tools—by defining a practical security roadmap that integrates FAPI 2.0, mTLS, fine-grained OAuth scopes, PKI, Zero Trust, and ML-powered detection. The role involves close collaboration with the Chief Trust & Security Officer’s organization, Security Engineering, Privacy, Legal, and platform teams to turn strategy into shipped features and measurable security outcomes. Key duties include owning the platform security strategy and roadmap, drafting technical PRDs for security primitives, leading ML/AI-driven detection and threat telemetry, defining AI Agent security boundaries with fine-grained scopes, launching enterprise-grade controls and monitoring, and driving adoption with stakeholders and customers while tracking KPIs. Required qualifications include 8+ years in product management with 4+ years in platform security or related fields, deep knowledge of security protocols and PKI, experience with Zero Trust and secure agent patterns, and a proven ability to ship ML-driven security capabilities and coordinate with security and business stakeholders. Compensation includes a US base range of $250k–$374k with potential bonuses, and Zendesk notes its commitment to equal opportunity, hybrid work, AI screening where appropriate, and accommodations for applicants with disabilities.
Software Engineer II — Full Stack
Zendesk
Melbourne
Australia
Not specified Full time Unknown

Is remote?:

No
The role is Software Engineer II on Zendesk's Core Service Usage team, building the usage metering and reporting platform that powers Zendesk's product suite at scale. You’ll own features end-to-end—from discovery to deployment—collaborate with Product and Design, and work with a global, tight-knit team on a modern, rigorous stack. The stack includes Scala, Ruby on Rails, React TypeScript frontend, AWS infrastructure, Kubernetes via Spinnaker, and data in Aurora/MySQL, S3, and Snowflake. Requirements include 2+ years of commercial software engineering, 1+ year of fullstack experience, production experience in React/TypeScript and in an enterprise-level OOP backend language, plus strong async communication in a distributed team; the role offers Lab Days and access to AI platforms/tools, with a hybrid in-office schedule. Zendesk emphasizes growth, inclusion, and fairness, is an equal opportunity employer with accommodations, and may use AI screening as part of the hiring process.
Search Engine Optimization Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is hiring an SEO Manager to own SEO and Answer Engine Optimization (AEO) for the AMER region, driving organic performance today and preparing Zendesk for AI-powered, answer-first discovery experiences. As search evolves toward generative and answer-based surfaces, the role sits at the intersection of SEO, AEO, analytics, and experimentation, focusing on stable, improving organic performance and content structured for answer-first discovery. Responsibilities include strategic ownership of AMER SEO and AEO, identifying opportunities and risks, leading end-to-end initiatives, leveraging AI tools, and building repeatable processes; plus performing deep analytics and hypothesis-driven experiments with GA4, GSC, SEMrush/Ahrefs/Screaming Frog, and AEO platforms, and linking results to MQLs and pipeline while collaborating cross-functionally. Required qualifications include a BA/BS in a related field or equivalent, 6+ years of hands-on SEO experience (preferably SaaS/enterprise), strong technical and content SEO and analytics proficiency, experience with SEO tools (SEMrush, Ahrefs, Moz, Screaming Frog, BrightEdge) and AEO platforms like Profound, and the ability to work independently, run experiments, and communicate effectively; Strong Plus includes AEO/generative AI experience, AI automation to scale SEO workflows, ownership of large regional portfolios, and scalable SEO frameworks. The US base salary range is $126,000-$190,000 with potential bonuses and benefits; the role is hybrid with part in-office required; Zendesk emphasizes diversity, equity, and inclusion, may use AI to screen applications, and provides accommodations for applicants with disabilities.
Senior Director, Revenue Enablement
SmartBear
Somerville
United States
Not specified Unknown Sales

Is remote?:

No
SmartBear builds quality software with SmartBear AI and serves over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Director of Revenue Enablement will lead the revenue enablement function, partnering with Sales, Marketing, Product, and Customer Success to design scalable strategies, programs, and resources that boost efficiency, revenue, and customer engagement, and will oversee the sales enablement team. Key responsibilities include developing an overarching revenue enablement strategy, delivering training and coaching, creating and curating content like case studies and playbooks, optimizing GTM tools and CRM, cross-functional collaboration, and defining KPIs with regular leadership reporting. Qualifications include 8+ years in enablement in SaaS/tech with 2+ years leading a sales enablement team, deep knowledge of sales methodologies (SPIN, MEDDIC, Challenger), experience with CRM and GTM tools (Salesforce, MindTickle, Outreach, Gong, Terret, PlanHat), and strong communication and analytical skills in fast-paced environments. Why join SmartBear: opportunities for career growth, an inclusive culture, and transparent pay with a base salary range of $156,660–$170,480 plus performance bonuses and equity, along with benefits and hybrid work options.
Renewals Advisor
SmartBear
Somerville
United States
Not specified Unknown Sales

Is remote?:

No
SmartBear emphasizes building great software starts with quality, offers SmartBear AI solutions, and is trusted by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Renewals Specialist role is focused on customer retention and revenue growth by managing end-to-end renewal cycles for a defined portfolio, developing trusted advisor relationships, and uncovering expansion opportunities through proactive engagement and value-driven conversations. Responsibilities include owning the full renewal lifecycle, strategically engaging customers to align SmartBear solutions with their objectives, driving usage to maximize license utilization, and collaborating cross-functionally with Sales, Customer Success, Finance, and Support while monitoring health signals. Ideal candidates have 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, preferably experience in software/SaaS, and strong communication, analytical, and multi-tasking abilities. The company highlights a growth-focused, inclusive culture guided by People & Culture, emphasizes ethical practices and social responsibility, and offers total rewards including base salary plus on-target commission (estimated at $80,000), strong benefits, flexible time off, and hybrid work options across a global office footprint.
BI Developer
SmartBear
Wroclaw
Poland
Not specified Unknown Sales

Is remote?:

No
SmartBear delivers visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) used by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a Business Intelligence Developer in the Business Operations team to design, build, and maintain BI solutions and dashboards (notably Tableau) to enable data-driven insights for ongoing operations and strategic decision making, reporting to the VP of Revenue Operations. Key responsibilities include collaborating with GTM analytics, translating business questions into dashboard designs, developing queries, presenting dashboards and visuals, ensuring data quality and reconciliation, troubleshooting issues, and creating ad-hoc analyses. Requirements include a BA/BS with 2-4 years’ BI experience, strong skills in Excel, Power BI, SQL, and Tableau, experience with large datasets and relational data models, solid project management and communication abilities, and knowledge of programming languages like Python or R as a plus. SmartBear promotes career growth, a People and Culture–driven, inclusive workplace with a global presence, awards, and a commitment to ethical practices and diversity.
EMEA Enterprise Expansion Account Executive (German speaking)
Lucid Software
Unknown Not specified Full-time Tier 1 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration offering Lucidchart, Lucidspark, and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork, with a respectful, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and People’s Companies that Care, and serves over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partners Google, Atlassian, and Microsoft. The Enterprise Account Executives role focuses on strategic growth for Lucid’s largest customers in EMEA, leading outbound prospecting and orchestrating internal resources to unlock opportunities and drive value across multiple personas, in collaboration with CSMs, Solution Engineers, and BDRs. Responsibilities include maintaining expert knowledge of the full collaboration suite, understanding the competitive landscape in EMEA, generating and closing new pipeline across segments, and providing market insights to product and marketing teams. Requirements are 5+ years in SaaS sales (enterprise-grade), ability to manage complex sales cycles and cross-functional teams, English and German fluency, Salesforce experience, and a hybrid Amsterdam-based schedule with two in-office days per week (Tuesdays and Thursdays); preferred qualifications include another European language, evangelist selling experience, familiarity with sales acceleration tools, and a BA/BS degree.
EMEA Enterprise Expansion Account Executive (German speaking)
Lucid Software
Amsterdam
Netherlands
Not specified Full-time Tier 1 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a diverse, respectful, and inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, including Fortune 500 customers, with notable clients like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The job posting seeks Enterprise Account Executives (EAEs) for EMEA to drive strategic growth among Lucid’s largest customers, orchestrate internal resources, and work with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Responsibilities include developing expert knowledge of the full Lucid suite, leading outbound prospecting, generating and closing new pipeline across verticals, sharing market insights with product and marketing teams, managing accounts and forecasts, and penetrating new markets. Requirements include 5+ years in SaaS sales (enterprise), experience with complex sales cycles and cross-functional teams, fluency in English and German, and a hybrid Amsterdam-based schedule (two days per week on-site), with preferred qualifications such as additional European languages and experience with sales tools.
Software Engineer
GitKraken
Scottsdale
United States
Not specified Full-Time Development

Is remote?:

Yes
GitKraken is a DevEx platform used by more than 40 million developers and 100,000 organizations, combining built-in AI and workflow orchestration to reduce toil, streamline collaboration, and accelerate productivity across desktop, CLI, IDE, web, and mobile. The role is a Software Engineer focused on building the next generation of AI-powered developer experiences, bringing agentic workflows and LLM-driven capabilities to life inside the tools developers use every day. You’ll build AI-powered frontend features, integrate LLM APIs (OpenAI, Anthropic, and others), design UI/UX flows for complex model interactions, and collaborate on developer-facing APIs while writing maintainable TypeScript/React code and participating in reviews and testing. Desired qualifications include strong TypeScript/React skills, prompt engineering, familiarity with LLM APIs and AI-assisted development, the ability to translate ambiguous requirements into technical plans, and solid CS fundamentals, with bonus points for cross-platform desktop development, prior work on developer tools, and open-source contributions. The position is hybrid in Scottsdale, AZ, with a commitment to inclusion and equal employment opportunity, and offers competitive compensation, benefits, and opportunities for growth in a diverse, supportive workplace.
Backend Engineer
Miro
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to integrate and scale AI features, establishing a robust foundation for responsible AI innovation. As a Backend Engineer, you’ll design, build, and scale the core backend powering AI across Miro, including model training, inference, experimentation, and data pipelines for AI use cases. You’ll also develop tooling to improve reliability and speed of AI development, contribute to scalable system architecture, and maintain high code quality through testing and automation. Requirements include 4+ years of backend experience, strong Python/Java/Kotlin skills, experience designing scalable services, familiarity with AI providers, and ML Ops, plus a product-oriented mindset. Miro offers a global benefits package (equity, wellbeing support, equipment allowance, and an L&D stipend), plus a culture that values diversity and inclusion and a clear privacy policy for applicants.
Renewal Manager
Miro
Munich
Germany
Not specified Unknown Customer Experience

Is remote?:

No
The Renewals organization at Miro is a global, diverse team responsible for all subscription renewals, seeking a Renewals Manager to own relationships with our most valued customers in the DACH region. The Renewals Manager will own the renewal journey for existing Enterprise and Mid-Market clients, acting as the primary contact and driving the end-to-end process from initiation to close. Responsibilities include being a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes for high-velocity execution. Requirements are 3+ years in renewals, account management, or a commercial SaaS role; success mitigating churn in complex enterprise environments; strong negotiation and intellectual honesty; fluency in German and English; managing 50+ accounts per quarter; and a resilient, can-do attitude for a fast-paced workload. What’s in it for you: a global benefits package (including equity, wellbeing, equipment allowance, and an L&D stipend), a diverse, collaborative culture, and information on Miro’s mission, diversity and recruitment privacy policy.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers all leveraging agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, delivering analytics for adoption and ROI, and leading change management, scaling with internal champions and Centers of Excellence, and co-facilitating quarterly business reviews. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and integrations, proven experience in workflow optimization and change management, analytics-driven decision making, executive-level facilitation, familiarity with collaboration tooling, and native-level Japanese with business English; Japanese market experience is advantageous. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, set against Miro’s diverse, inclusive culture and mission to empower teams to create the next big thing.
AI Technical Architect
Miro
Amsterdam
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro’s team mission is to empower go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, making Miro the strategic edge that turns customers’ vision into velocity. The AI Technical Architect role is to design and deploy cutting-edge AI solutions for strategic customers, acting as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation, and guiding onboarding and implementation of Miro’s AI features. Responsibilities include leading discovery sessions, designing and implementing AI-driven solutions in Miro (including intelligent templates, agents, summarisation tools, and custom GPT integrations), advising on data privacy, API usage, and model performance, and coordinating with Product, Engineering, and Customer Success to ensure adoption. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience with LLMs and agent frameworks (e.g., LangChain, AutoGPT), familiarity with AI tooling and APIs, experience with REST APIs and low-code/no-code automation, and strong communication, strategic mindset, plus knowledge of data privacy and enterprise AI safety. The package includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes belonging, diversity, and collaboration with a global team and a Recruitment Privacy Policy.
Professional Services Lead
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
Miro's Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market that requires local leadership, cultural fluency, and strong cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan, is the senior PS leader for the region and oversees all delivery motions (MOST, Implementation, Advisory, and TAM), managing Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers. Key responsibilities include direct people leadership and talent development, setting high standards for customer engagement, capacity planning, delivery governance, and partnering across Sales, Customer Success, Product, and partners while serving as the primary escalation and decision authority for Japan. Success in the first 6–12 months entails trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, and alignment with Sales and Customer Success that supports renewals and growth. Required experience includes 8+ years in professional services or enterprise SaaS with leadership of senior practitioners, autonomous action in fast-changing environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and an AI-first mindset, with Miro offering a global benefits package and a culture focused on belonging and collaboration.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to help customers quickly solve problems with empathy and proactive, enterprise-grade support, supporting users across Asia Pacific and globally from hubs including Sydney. The role focuses on expanding the regional team (including the Japan market), delivering support in Japanese and English, and operating in a hybrid model with 2 days per week at the Sydney CBD hub and flexible remote work. Responsibilities include critically analyzing and responding to inquiries, ensuring stability of major functions with product and engineering, becoming a product expert, collaborating cross-functionally, and leading projects to improve support delivery and processes. Requirements are 1–3 years in a customer-facing role (SaaS preferred), native or JLPT N1-level Japanese with high Keigo fluency, fluent English, strong troubleshooting skills, a proactive customer-journey mindset, and a collaborative team spirit. Benefits include equity, wellbeing support, a work-from-home equipment allowance, and a learning and development stipend, all within a diverse, inclusive culture that aims to empower teams to create the next big thing.
Strategic Sourcing Category Manager
Miro
Austin
United States
Not specified Unknown Finance

Is remote?:

No
Miro's Source-to-Pay (S2P) Team is a collaborative, growth-focused group that manages spend, mitigates third-party risk, and supports Sourcing, Procurement, AP, and T&E, acting as the strategic bridge between business needs and a global supplier network. The Category Manager role is strategic and results-oriented, serving as the go-to partner for IT, Marketing, Travel, and Professional Services, leading the full sourcing lifecycle from requirements through RFPs to contract and building a scalable supplier ecosystem. Responsibilities include developing category strategies, leading end-to-end sourcing, building strategic partnerships with internal stakeholders, mastering negotiations of commercial terms and SLAs, driving continuous process improvements, and coordinating cross-functionally with Legal, Security, Finance, and other pillars across time zones. Requirements include proven category management experience in IT/Marketing/Professional Services, strong negotiation and supplier-management skills, data-driven analytical ability, excellent communication, and adaptability to a fast-paced, multi-time-zone environment. Miro emphasizes belonging and diversity, offers global benefits such as equity, wellbeing, WFH equipment allowance, and an L&D stipend, and is a visual workspace with 100M+ users and 1,600+ employees across 13 hubs.
Backend Engineer
Miro
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable scalable, responsible AI use across the product and to empower internal teams to move faster and deliver world-class AI features. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed of AI development, and create scalable data pipelines and infrastructure decisions. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, designing scalable services, familiarity with modern AI providers (AWS Bedrock, OpenAI, Anthropic), proficiency in CI/CD and observability, ML Ops, and a solid understanding of AI/ML concepts. What’s in it for you includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, plus a diverse and collaborative team culture. About Miro: a visual workspace for distributed teams with over 100 million users, founded in 2011, co-headquartered in San Francisco and Amsterdam, employing more than 1,600 people across 13 hubs, and committed to belonging, collaboration, and inclusion, with a Recruitment Privacy Policy for applicants.
Renewal Manager
Miro
Munich
Germany
Not specified Unknown Customer Experience

Is remote?:

No
The Renewals org at Miro is a global, diverse team that manages all subscription renewals and is looking for a Renewals Manager in the DACH region to own relationships with Enterprise and Mid-Market customers. You will own the end-to-end renewal journey from initiation to close, act as a T-shaped partner with Account Executives and Customer Success to drive expansion opportunities, maintain accurate 120-day forecasts and data hygiene in the CRM, and ruthlessly simplify renewal processes for high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in multi-stakeholder enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a can-do, resilient attitude. What’s in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits. About Miro: a visual workspace enabling distributed teams to collaborate, with 100M users and 250,000 companies, 1,600+ employees across 13 hubs, founded in 2011, emphasizing collaboration, inclusion, and belonging, with recruitment privacy policy applying to applicants.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, and the Technical Account Manager (TAM) will partner with these customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include Workflow Optimization (designing and evolving workflows across the Discover–Define–Deliver lifecycle, recommending integration strategies and automation, embedding Miro into existing systems), Technology Optimization (monitoring platform health, engagement, and feature adoption; delivering proactive, insight-driven recommendations; assessing the technical landscape to consolidate tools), Change Management & Scaling (equipping internal champions to scale adoption, supporting Centers of Excellence with governance and deployment at scale, navigating organizational change), and Strategic Alignment & Continuous Improvement (collaborating with Customer Success Managers to co-facilitate impactful QBRs and demonstrate ROI). You will provide robust adoption reporting and business outcome analytics to inform ongoing strategy and influence renewals and growth opportunities. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs, integrations, and enterprise IT ecosystems, proven ability to lead workflow optimization and change management, and expertise in platform analytics; you must have native-level Japanese proficiency and business-level English, with Japanese enterprise market experience highly advantageous. What’s in it for you: a global benefits package including equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive environment aligned to Miro’s mission; Miro emphasizes belonging and collaboration, serves 100M+ users and 250,000+ companies, and notes a Recruitment Privacy Policy for applicants.
AI Technical Architect
Miro
Amsterdam
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro is hiring an AI Technical Architect to act as a trusted advisor and technical lead for strategic customers, guiding discovery, design, configuration, onboarding, and implementation of AI-powered features (intelligent templates, agents, summarisation tools, and custom GPT integrations) to elevate collaboration and business outcomes, while coordinating across Customer Success, Product, and Engineering. You will lead customer discovery sessions to identify AI use cases, data sources, constraints, and automation opportunities, design and implement AI solutions in Miro, and help customers adopt AI features and integrations with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. You will collaborate with Product and Engineering to influence the roadmap based on real-world needs and AI trends, partner with Customer Success and Account Managers for onboarding and retention, and run enablement sessions and produce scalable assets and documentation. Requirements include 6+ years in technical consulting/solution architecture with customer-facing responsibilities, hands-on AI design/implementation experience (LLMs, prompt engineering, agent frameworks like AutoGPT/LangChain/RAG), familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI), knowledge of REST APIs and low-code/no-code automation, and strong facilitation, strategic thinking, data privacy knowledge, and enterprise SaaS integration experience. Perks include equity, wellbeing, WFH equipment allowance, and L&D stipend; Miro emphasizes diversity, belonging, and collaboration, with information about location-specific benefits and a Recruitment Privacy Policy.
Professional Services Lead
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
Miro’s Japan Professional Services delivers MOST, Implementation, Advisory, and Technical Account Management for enterprise customers, led by the Senior Manager, Professional Services Delivery – Japan, who oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with a high degree of autonomy. The role is the primary escalation and decision authority for Japan and is responsible for evolving global programs to reflect Japanese market expectations, cultural nuances, and regional growth needs, while partnering with Sales, Customer Success, Product, and partners to ensure delivery excellence. Key responsibilities include direct people leadership and talent development, regional capacity planning and delivery readiness, supporting renewal and expansion outcomes, and providing Japan-specific insights to global Professional Services strategy. Required: 8+ years in Professional Services, Consulting, or Enterprise SaaS; proven experience leading senior practitioners; strong delivery governance, prioritization, and escalation management; ability to operate autonomously in ambiguous, fast-changing environments; fluency in English and Japanese. Preferred: experience leading Professional Services teams in Japan, familiarity with high-touch, relationship-driven enterprise delivery, experience adapting global programs to local needs, and an AI-first mindset. Miro emphasizes a diverse, inclusive culture and belonging, with global benefits including equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits described on the Global Miro benefits board.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to help customers quickly solve problems with empathy and high-quality service, working across five global hubs to support Asia Pacific and beyond. The open role in Sydney supports the APAC region (including Japan), offers multilingual customer support, and includes an onboarding program, with a hybrid work model (2 days per week in the CBD hub) though remote work is available. You will analyze and respond to inquiries about using or administering Miro, proactively ensure major functions' stability with product and engineering, become a daily product expert, and lead or participate in cross-functional improvement projects. Requirements include 1-3 years in a customer-facing role (SaaS preferred), native or JLPT N1-level Japanese with strong Keigo and fluent English, plus troubleshooting, proactive mindset, and a team-player attitude. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific details, while Miro emphasizes belonging, diversity, and collaboration as part of its mission.
Strategic Sourcing Category Manager
Miro
Austin
United States
Not specified Unknown Finance

Is remote?:

No
Miro's Source-to-Pay (S2P) Team is a collaborative, fast-moving group that manages spend, mitigates third-party risk, and provides world-class support across Sourcing, Procurement, AP, and T&E, serving as the strategic bridge between business needs and Miro's global supplier network. The Category Manager role is a strategic, results-oriented partner for IT, Marketing, Travel, and Professional Services, responsible for leading end-to-end sourcing and building a supplier ecosystem that scales with Miro's rapid growth. Responsibilities include developing category strategies, leading the full RFP process from requirements to contract execution, building trusted partnerships with internal stakeholders, and negotiating terms and SLAs to ensure value and quality. Candidates should have proven category management experience in IT, Marketing, or Professional Services, strong negotiation and analytical skills, and the ability to influence stakeholders across multiple time zones. Miro offers a global benefits package with equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, within a diverse, inclusive culture committed to growth and collaboration.
Backend Engineer
Miro
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable AI across the product and establish a robust foundation for fast, responsible AI innovation. As a Backend Engineer, you’ll design and maintain backend services for model training, inference, and experimentation, and build scalable data pipelines and tooling to improve reliability and speed of AI development. You’ll contribute to system architecture and infrastructure choices with a focus on scalability, performance, and maintainability, and help shape the technical strategy for Miro’s AI platform serving tens of millions of users. Requirements include 4+ years of backend engineering experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, ML Ops, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and a collaborative, ownership-driven approach. Miro offers global benefits (equity, wellbeing, equipment allowance, L&D stipend), a diverse and inclusive culture, and a mission to empower teams to create the next big thing for over 100 million users.
Renewal Manager
Miro
Munich
Germany
Not specified Unknown Customer Experience

Is remote?:

No
The Renewals organization at Miro is a globally distributed, diverse team that manages all subscription renewals (direct and via partners) and seeks to add a new member who will own relationships with our most valued customers through a collaborative approach. The Renewals Manager will own the renewal journey for existing customers in the DACH region, driving the end-to-end process for Enterprise and Mid-Market clients to achieve high retention. Key responsibilities include managing the renewal journey from initiation to close, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes to enable high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; a proven ability to mitigate churn in complex multi-stakeholder environments; strong negotiation and intellectual honesty; fluency in German and English; managing 50+ accounts per quarter; and a resilient, can-do attitude for fast-paced work. The role offers global benefits (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse and inclusive culture, and information about Miro’s mission and environment, with location-specific benefits available.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers to transform collaboration, build, and innovate using agentic AI. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization with platform health and adoption analytics, change management and scaling with internal champions and Centers of Excellence, and strategic alignment with Customer Success to co-facilitate Quarterly Business Reviews and demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and integrations, proven ability to lead adoption and change management, executive-level facilitation skills, and native-level Japanese with business-level English (Japanese market experience is advantageous). Miro offers global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend), values diversity and belonging, and is a visual collaboration platform serving 100M users, inviting candidates who are excited by growth, collaboration, and making an impact to apply.
AI Technical Architect
Miro
Amsterdam
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Our team at Miro empowers go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, with a vision of being Miro’s strategic edge that turns customers’ vision into velocity. We are hiring an AI Technical Architect to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, serving as a trusted advisor for use cases from intelligent agents to workflow automation. You’ll lead discovery sessions, design and implement AI-driven solutions (templates, agents, summarisation tools, and custom GPT integrations), guide AI solution architecture (privacy, compliance, API usage, and model monitoring), and enable onboarding and change management across ecosystems while collaborating with Product, Engineering, Success, and Account teams. Requirements include 6+ years in technical consulting/solution architecture, hands-on experience with AI solutions (LLMs, prompt engineering, agent frameworks), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), experience with LangChain/AutoGPT, REST APIs, and low-code platforms, plus strong communication and a strategic, experimental mindset focused on safety and enterprise deployment. Perks and culture include global benefits such as equity, wellbeing, equipment allowance, and a learning stipend, a diverse and inclusive environment, and Miro’s emphasis on belonging and collaboration, with details on recruitment privacy in our policy.
Professional Services Lead
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) for Japan and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with a high degree of autonomy. Responsibilities include people leadership and talent development, setting high standards for professionalism, coaching practitioners to be trusted advisors, hiring and performance management, and building a strong local leadership bench while guiding regional capacity planning, delivery readiness, and the adaptation of global programs to reflect local market needs and revenue outcomes. The role partners with Sales, Customer Success, and Product, collaborating with partners as needed while maintaining strict quality standards to support growth, renewals, and customer confidence. In the first 6–12 months, success looks like a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, and effective alignment of global programs to regional realities and Sales/CS leadership. Required: 8+ years in Professional Services/Consulting/Enterprise SaaS with experience leading senior practitioners, strong governance and autonomous delivery skills, and fluency in English and Japanese; preferred: prior Japan PS leadership experience and an AI-first mindset; and the role offers global benefits including equity, wellbeing, a WFH equipment stipend, and a development stipend within Miro’s diverse and inclusive culture.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro helps customers quickly solve problems to use the platform for co-creation, delivering empathetic, high-quality service and aiming to stay one step ahead with enterprise-grade support. The Sydney team plays a major role, assisting users from the Asia-Pacific region and ensuring continuous coverage for global customers, with five hubs worldwide working together as a team. The role is open to grow the team in the region (including Japan), offering a diverse, language-friendly environment and a comprehensive onboarding program; we operate in a hybrid model with 2 days per week in the Sydney CBD hub, though remote work is flexible. You’ll analyze and respond to inquiries about using or administering Miro, proactively support major function stability with product/engineering, become a product expert, collaborate cross-functionally, and lead or participate in process-improvement projects. Requirements include 1-3 years in customer-facing roles (SaaS a plus), native or JLPT N1-level Japanese with high proficiency in Keigo and fluent English, strong troubleshooting and communication skills, and a proactive, team-oriented attitude; benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences and a commitment to diversity and inclusion.
Strategic Sourcing Category Manager
Miro
Austin
United States
Not specified Unknown Finance

Is remote?:

No
Miro’s Source-to-Pay (S2P) Team is a collaborative group that manages spend, mitigates third-party risk, and supports Sourcing, Procurement, AP, and T&E, serving as the strategic bridge between business needs and a global supplier network. The Category Manager role is strategic and results-oriented, partnering with IT, Marketing, Travel, and Professional Services to lead end-to-end sourcing, negotiate high-impact terms, and build a scalable supplier ecosystem. Responsibilities include developing category strategies, running full RFP processes from requirements to contract execution, building trusted internal partnerships, negotiating commercial terms and SLAs, and driving continuous improvement while coordinating with Legal, Security, Finance, and others across time zones. Candidates should have proven sourcing/category management experience in IT/Marketing/Professional Services, strong negotiation and relationship management skills, a data-driven analytical mindset, excellent communication, and the ability to adapt to a fast-paced, multi-time-zone environment. Miro offers global benefits such as equity, wellbeing support, a WFH equipment allowance, and a learning stipend, emphasizes diversity and inclusion, and is a fast-growing, collaborative company with co-headquarters in San Francisco and Amsterdam, over 1,600 employees, and 100M users.
Backend Engineer
Miro
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI features across the product. As a Backend Engineer, you will design, develop, and maintain backend services for model training, inference, experimentation, and build data pipelines and tooling to accelerate safe AI development for tens of millions of users. You’ll contribute to system architecture with a focus on scalability and performance, maintain high code quality through testing and automation, and drive ML Ops and end-to-end AI workflows. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and a collaborative ownership mindset with knowledge of AI/ML concepts. Miro offers benefits such as equity, wellbeing support, equipment allowance, and an L&D stipend, and emphasizes a diverse, inclusive culture and belonging, including recruitment privacy practices for applicants.
Renewal Manager
Miro
Munich
Germany
Not specified Unknown Customer Experience

Is remote?:

No
The Renewals org is a globally distributed team responsible for all Miro subscription renewals and seeks a new member to own relationships with valued customers through a highly collaborative approach. The Renewals Manager will own the renewal journey for Enterprise and Mid-Market clients in the DACH region, driving end-to-end from initiation to close and, as a T-Shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities. You will maintain 120-day forecasts, ensure high data hygiene in the CRM, and ruthlessly simplify renewal processes to enable high-velocity execution. Requirements include 3+ years in renewals, account management, or a SaaS role; proven success mitigating churn in complex enterprise environments; strong negotiation and intellectual honesty; professional fluency in German and English; and managing 50+ accounts per quarter with a can-do, resilient attitude. Miro offers global benefits (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, built on collaboration and belonging across a worldwide team, as a visual workspace with a strong global presence.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro focuses on helping enterprise customers achieve exceptional outcomes in the Innovation Workspace by combining strategic advisory, onboarding expertise, and technical account management with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization with platform health and adoption insights, change management and scaling through internal champions and Centers of Excellence, and strategic alignment and continuous improvement with adoption reporting and ROI analytics. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, experience leading adoption and change initiatives and executive-level workshops, and native-level Japanese with business English; experience in the Japanese market is advantageous. Benefits include equity, wellbeing, equipment allowance, and a learning & development stipend; Miro emphasizes diversity and inclusion in a collaborative culture, serving 100M+ users, 250,000 companies, with 1,600+ employees across 13 hubs, co-headquartered in San Francisco and Amsterdam.
AI Technical Architect
Miro
Amsterdam
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro is hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that elevate collaboration and drive measurable business outcomes, acting as a trusted advisor and technical lead on AI use cases. You will lead customer discovery, design and implement AI-powered features (templates, agents, summarisation tools, and custom GPT integrations), and guide onboarding and change management for Miro’s AI offerings and integrations with platforms like Zapier, OpenAI, and LangChain. The role also involves bridging Customer Success, Product, and Engineering to influence the roadmap based on real-world needs, collaborating on enablement, documentation, and scalable assets for repeatable engagements. Requirements include 6+ years in technical consulting or solution architecture, hands-on AI experience with LLMs and agent frameworks, familiarity with AI tooling and REST APIs, and strong communication with a focus on enterprise data privacy and safe deployment. Miro offers global benefits including equity, learning stipends, and wellbeing support, emphasizes diversity and belonging, and notes that recruitment data is handled in line with its Recruitment Privacy Policy.
Professional Services Lead
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions in Japan (MOST, Implementation, Advisory, and TAM), directing Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers while adapting global programs to meet Japanese market expectations. Responsibilities include direct people leadership and talent development, setting high standards and coaching practitioners to be trusted advisors, partnering on hiring and performance, owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansions, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, Customer Success, Product, and partners. Success in the first 6–12 months means trusted, stable delivery with strong customer feedback; a high-performing local team with clear growth paths; effective adaptation of global programs to regional realities; strong alignment with Sales and CS; and tangible contribution to global PS revenue. Required: 8+ years in Professional Services, Consulting, or Enterprise SaaS; proven experience leading senior practitioners in customer-facing environments; strong delivery governance, prioritization, and escalation; ability to operate autonomously in ambiguous, fast-changing environments; fluency in English and Japanese. Preferred: experience leading PS teams in Japan, familiarity with high-touch, relationship-driven enterprise delivery, experience adapting global programs to local market needs, and an AI-first mindset with a track record of using AI to drive delivery. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and being part of a diverse team, plus Miro’s mission to empower teams to create the next big thing and a culture focused on belonging, collaboration, and inclusion.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team helps customers quickly solve problems and use Miro to co-create, delivering empathetic, proactive, high-quality service and enterprise-grade support. The Sydney-based team supports users across the Asia Pacific region and globally, with five support hubs worldwide, and the role will expand to include the Japan market, operating in a hybrid model with two days per week in the Sydney CBD hub and flexible remote work. Responsibilities include critically analyzing and responding to inquiries, proactively ensuring stability of Miro's major functions with product and engineering, becoming a daily product expert, and leading or participating in cross-functional improvement projects. Requirements include 1-3 years in a customer-facing/SaaS role, native or JLPT N1-level Japanese with Keigo, fluent English, strong troubleshooting and communication skills, and a proactive, team-oriented mindset. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, along with Miro's commitment to diversity and inclusion and information about the Recruitment Privacy Policy.
Strategic Sourcing Category Manager
Miro
Austin
United States
Not specified Unknown Finance

Is remote?:

No
Miro’s Source-to-Pay (S2P) Team is a collaborative, fast-moving group with a transparent, growth-focused culture that manages spend, mitigates third-party risk, and supports Sourcing, Procurement, AP, and T&E. The role is a strategic Category Manager who partners with IT, Marketing, and Professional Services to navigate the full sourcing lifecycle, lead high-impact negotiations, and scale a supplier ecosystem for Miro’s rapid growth. Responsibilities include driving category strategy for IT, Marketing, Travel, and Professional Services; managing end-to-end sourcing from requirements to contract execution; building trusted internal partnerships; negotiating complex terms and SLAs; and collaborating cross-functionally with Legal, Security, and Finance across time zones to continuously improve processes. Requirements call for proven category management experience in IT/Marketing/Professional Services; strong negotiation skills; a data-driven analytical mindset; exceptional communication; and adaptability in a fast-paced, multi-time-zone environment. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, within a diverse, collaborative culture aligned with Miro’s mission to empower teams, with additional location-specific details and a Recruitment Privacy Policy available.
Backend Engineer
Miro
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for AI innovation across the company. As a Backend Engineer, you will design, develop, and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed of AI development, contribute to scalable architecture, and create data pipelines that power AI insights. Qualifications include 4+ years of backend experience with Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers like AWS Bedrock/OpenAI/Anthropic, and proficiency with CI/CD, observability, test automation, ML Ops, and product-focused AI work. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, supportive team, with location-specific variations in benefits. Miro is a visual workspace for distributed teams, serving over 100M users, emphasizing collaboration, inclusion, and belonging, and it notes its commitment to diversity and that it handles applicants’ data in line with its Recruitment Privacy Policy.
Renewal Manager
Miro
Munich
Germany
Not specified Unknown Customer Experience

Is remote?:

No
The Renewals organization is a globally distributed, diverse team responsible for all Miro subscription renewals, seeking a Renewals Manager to own relationships with key customers in the DACH region. The role requires owning the entire renewal journey for Enterprise and Mid-Market clients, collaborating with Account Executives and Customer Success, and driving the end-to-end process from initiation to close to achieve high retention. Responsibilities include acting as a T-shaped partner, identifying expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes for fast execution. Requirements include 3+ years in renewals, account management, or SaaS, proven churn mitigation in complex enterprise environments, strong negotiation with intellectual honesty, fluency in German and English, and managing 50+ accounts per quarter with a resilient, fast-paced mindset. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse and collaborative culture focused on belonging, and Miro’s mission to empower teams to create the next big thing, with additional location-specific details available in the benefits board.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and the platform. The Technical Account Manager partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include Workflow Optimization (design/evolve Discover–Define–Deliver workflows and integration strategies), Technology Optimization (monitor platform health and adoption of core/AI features), Change Management & Scaling (enable internal champions, CoEs, and scalable adoption), and Strategic Alignment & Continuous Improvement (co-facilitate QBRs and provide adoption reporting showing ROI). Requirements include 5+ years in consulting or enterprise SaaS, strong technical fluency with APIs/integrations and enterprise IT ecosystems, experience leading workflow optimization and change management, platform analytics expertise, executive-level facilitation, and native-level Japanese with business English (Japanese market experience is advantageous). What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, a diverse team, location-specific benefits, and information about Miro’s mission and commitment to belonging and inclusion.
AI Technical Architect
Miro
Amsterdam
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Our Team’s Mission and Vision: empower Miro’s go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, and be Miro’s strategic edge turning customers’ vision into velocity. About the Role: We’re hiring an AI Technical Architect to design and deploy cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted AI advisor and technical lead on use cases from intelligent agents to workflow automation, guiding onboarding and implementations, and bridging Customer Success, Product, and Engineering to shape AI at scale. What you’ll do: Lead customer discovery sessions; design and implement AI-driven solutions in Miro (templates, agents, summarisation tools, and custom GPT integrations); guide AI solution architecture, data privacy, API usage, and model performance monitoring; oversee technical setup and change management; collaborate on roadmap, partner with Customer Success for adoption and retention; run enablement sessions and contribute scalable AI assets and documentation. What you’ll need: 6+ years in technical consulting/solution architecture with customer-facing responsibilities; hands-on experience with AI solutions, LLMs, prompt engineering, and agents; strong familiarity with AI tooling/apis (OpenAI, Hugging Face, Vertex AI) and integrating into workflows; experience with LangChain, CrewAI, AutoGPT; REST APIs and low-code/no-code automation knowledge; excellent facilitation/communication, strategic experimental mindset, and knowledge of enterprise AI safety and data privacy. What’s in it for you and about Miro: a global benefits package including equity, wellbeing, equipment allowance, and an L&D stipend; a diverse, inclusive culture; Miro’s platform is a visual workspace serving 100M+ users and 250k companies, with a mission to empower teams to create the next big thing.
Professional Services Lead
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Senior Manager, Professional Services Delivery – Japan leads Miro's Japan Professional Services, responsible for all delivery motions (MOST, Implementation, Advisory, and TAM), directly guiding Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, and owning regional capacity planning and delivery readiness with autonomy and market-tailored execution. The role evolves global programs to reflect Japanese market expectations, serves as the primary escalation and decision authority for Japan, and contributes to global Professional Services outcomes. In the first 6–12 months, success looks like a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, and strong alignment with Sales and Customer Success. Required: 8+ years in Professional Services, Consulting, or Enterprise SaaS, with proven experience leading senior practitioners in customer-facing environments, strong delivery governance, prioritization, and escalation management, ability to operate autonomously in ambiguous, fast-changing contexts, and fluency in both English and Japanese; preferred: experience leading PS teams in Japan, familiarity with high-touch enterprise delivery, ability to adapt global programs to local market needs, and an AI-first mindset. Miro highlights a diverse, inclusive culture with global benefits (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend), invites you to join a team where collaboration and belonging matter, and offers location-specific details on benefits and life at Miro.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to help customers solve problems quickly with empathy and deliver enterprise-grade support while growing skills across the globe, with the Sydney hub playing a major role for Asia Pacific and collaboration across five global support hubs. The role is being opened to meet regional demand including Japan, offering a diverse multilingual team and a hybrid work model (2 days per week in the Sydney CBD hub) with flexibility for remote work, and a preference for candidates who live in Sydney to participate in hub activities. Key responsibilities include critically analyzing and responding to inquiries about using or administering Miro, proactively ensuring the stability of major functions in collaboration with product and engineering, becoming a daily product expert, collaborating cross-functionally, leading or participating in projects to improve support delivery, and participating in a comprehensive onboarding and enablement program. Requirements include 1-3 years in a customer-facing or SaaS support role, native or JLPT N1-level Japanese (with Keigo) and fluent English, strong troubleshooting and problem-solving abilities, a proactive customer-journey mindset, and a collaborative, team-oriented attitude. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, while Miro emphasizes diversity, inclusion, belonging, and provides information about its product, mission, and global presence.
Strategic Sourcing Category Manager
Miro
Austin
United States
Not specified Unknown Finance

Is remote?:

No
Miro's Source-to-Pay (S2P) team is a collaborative group focused on managing spend, mitigating third-party risk, and delivering world-class support for Sourcing, Procurement, AP, and T&E, acting as the strategic bridge between business needs and a global supplier network to fuel innovation. The Category Manager role is strategic and results-driven, serving as the go-to partner for IT, Marketing, Travel, and Professional Services to navigate the full sourcing lifecycle, lead high-impact negotiations, and build a scalable supplier ecosystem. Key responsibilities include developing and executing category strategies, leading end-to-end sourcing (RFPs to contract), building trusted partnerships with internal stakeholders, mastering negotiations of terms and SLAs, driving continuous improvement, and coordinating with Legal, Security, and Finance across time zones. Candidates should have proven category management experience in IT/Marketing/Professional Services, strong negotiation skills, a data-driven analytical mindset, excellent communication, and adaptability to a fast-paced, multi-time-zone environment. Miro offers a global benefits package (including equity, wellbeing, equipment allowance, and an L&D stipend) and emphasizes belonging, collaboration, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.
Backend Engineer
Miro
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases, establishing a robust foundation for AI innovation. As a Backend Engineer on the AI Platform team, you’ll help design, build, and scale the core systems that power AI across Miro, supporting tens of millions of users as the product becomes more intelligent. You’ll design and maintain backend services for model training, inference, and experimentation; create tooling to improve reliability, reproducibility, and speed; contribute to scalable architecture; build data pipelines; and drive the technical strategy with emphasis on maintainability and quality through testing and automation. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin; experience designing scalable services; familiarity with AI providers; CI/CD, observability, test automation; ML Ops; and a product-minded, collaborative approach with knowledge of AI/ML concepts. Perks include a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend; Miro emphasizes a diverse, inclusive, collaborative culture, serving a large user base of 100M+ users and 250,000 companies across 13 hubs.
Renewal Manager
Miro
Munich
Germany
Not specified Unknown Customer Experience

Is remote?:

No
The Renewals team at Miro is globally distributed, diverse, and responsible for managing all subscription renewals (direct and via partners) while owning relationships with our most valued customers through a highly collaborative, “better together” culture. The Renewals Manager will own the renewal journey for existing customers in the DACH region, acting as the primary point of contact for Enterprise and Mid-Market clients and driving the end-to-end process from initiation to close to achieve high retention. Key responsibilities include owning the renewal journey for 50+ accounts per quarter, acting as a T-shaped partner with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and simplifying renewal processes to support fast, high-velocity execution. Candidates should have 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex multi-stakeholder environments, strong negotiation skills and intellectual honesty, fluency in German and English, and experience managing a large book of business. Miro emphasizes diversity, belonging, and collaboration, offers benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, and invites applicants to learn more about life at Miro while noting its Recruitment Privacy Policy.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, staffed by strategic advisors, onboarding experts, and technical account managers who collaborate with clients using agentic AI and Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to maximize business value by guiding workflow optimization, enabling AI-powered adoption, and embedding Miro into customers’ innovation operating models for long-term partnership. Core responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle with integration strategies and automation opportunities, technology optimization through platform health and adoption analytics, change management and scaling with CoEs and internal champions, and strategic alignment via QBRs and adoption reporting to demonstrate ROI. The position requires 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, ability to lead workflow optimization and change management, expertise in platform analytics, executive-level facilitation, familiarity with collaboration tools; and native-level Japanese plus business-level English, with Japanese market experience highly advantageous. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse team and growth opportunities, plus information about Miro as a visual collaboration platform with a mission to empower teams, a culture of inclusion, and a recruitment privacy policy.
AI Technical Architect
Miro
Amsterdam
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro is hiring an AI Technical Architect to act as a trusted advisor and technical lead for strategic customers, designing and deploying AI solutions that elevate collaboration and drive measurable business value, while bridging Customer Success, Product, and Engineering. The role guides onboarding and implementation of Miro’s AI capabilities, overseeing discovery, design, hands-on configuration, and ensuring customers maximize value while addressing data privacy and monitoring model performance. You’ll lead AI-focused customer discovery sessions and design/implement AI features such as intelligent templates, agents, summarisation tools, and custom GPT integrations, plus manage change across platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. Requirements include 6+ years in technical consulting/solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, agent frameworks), strong tooling and API knowledge, REST and low-code/no-code integration experience, excellent facilitation, a strategic experimentation mindset, and expertise in enterprise AI safety and data privacy. The role offers benefits including equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within Miro’s diverse, inclusive culture and mission to empower teams to create the next big thing.
Professional Services Lead
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for Japan, responsible for all PS delivery motions (MOST, Implementation, Advisory, and TAM) and for leading Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers with autonomy to evolve global programs to fit the Japanese market. Key duties include people leadership and talent development, setting high engagement standards, coaching practitioners as trusted advisors, and partnering on hiring and performance management, while strategically owning regional capacity planning, delivery readiness, and the adaptation of global programs to reflect Japan’s needs and drive revenue through renewals and expansion. They collaborate cross-functionally with Sales, Customer Success, Product, and partners to support growth and adoption, representing Japanese customer needs in the global PS strategy and ensuring quality. In the first 6–12 months, success means a trusted, stable delivery motion across Japan with strong feedback, a high-performing local team with clear growth paths, effective program adaptations to regional realities, and strong alignment with Sales and CS driving revenue performance. Required experience includes 8+ years in Professional Services, Consulting, or Enterprise SaaS with a track record of leading senior practitioners, governance and escalation skills, autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred qualifications include prior PS leadership in Japan, familiarity with high-touch enterprise delivery, experience adapting global programs, and an AI-first mindset.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The text describes Miro’s Customer Support team, whose mission is to help customers solve problems quickly with empathy and deliver enterprise-grade support, with the Sydney team playing a key role in APAC and providing global coverage. The role is opening to grow the team in the region (including Japan) and offers a hybrid work model (2 days a week in the Sydney CBD hub, with remote flexibility) while ideally requiring the candidate to live in Sydney. You’ll analyze and respond to customer inquiries, proactively ensure major functions’ stability with product and engineering, become a product expert, collaborate cross-functionally, and lead or participate in projects to improve support and processes. Requirements include 1-3 years in a customer-facing role (SaaS a plus), native or JLPT N1-level Japanese with fluent English, strong troubleshooting and communication skills, and a proactive, team-oriented mindset. The package highlights benefits, ongoing learning, and a diverse, inclusive culture, as Miro emphasizes belonging, a global footprint, and a mission to empower teams to create the next big thing.
Strategic Sourcing Category Manager
Miro
Austin
United States
Not specified Unknown Finance

Is remote?:

No
Miro’s Source-to-Pay (S2P) Team is a collaborative, fast-moving group focused on spend management, third-party risk reduction, and providing support across Sourcing, Procurement, Accounts Payable, and T&E, with Sourcing serving as a strategic bridge to the global supplier network. The Category Manager role is a strategic, results-oriented position that partners with internal business units—IT, Marketing, Travel, and Professional Services—leading end-to-end sourcing, high-impact negotiations, and building a scalable supplier ecosystem. Key responsibilities include driving category strategy for IT, Marketing, Travel, and Professional Services; owning the full RFP process from requirements to contract execution; building strategic partnerships and SLAs; mastering negotiations; continuous process improvement; and cross-functional orchestration with Legal, Security, Finance across time zones. Requirements include proven category management experience in the specified areas, strong negotiation and stakeholder influence skills, an analytical mindset to leverage data for savings, excellent communication, and adaptability to a fast-paced, multi-time-zone environment. Miro offers global benefits (equity, wellbeing, equipment allowance, and a learning stipend) and emphasizes belonging, diversity, and collaboration as core values, noting that recruitment data is handled in line with its Recruitment Privacy Policy.
Backend Engineer
Miro
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
- The AI Platform team at Miro builds the internal platform, tooling, and APIs to power AI across products and to enable internal teams to experiment, scale, and deliver AI features responsibly. - The Backend Engineer role focuses on designing and maintaining backend services for model training, inference, and experimentation, building tooling for reliability and speed, and shaping scalable data pipelines and infrastructure decisions. - Requirements include 4+ years of backend experience with Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (e.g., AWS Bedrock, OpenAI, Anthropic), ML Ops, CI/CD, observability, and a product-focused mindset. - The position offers benefits such as equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative environment with location-specific variations. - About Miro: a visual workspace for distributed teams serving over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam with 1,600+ employees in 13 hubs, emphasizing belonging and inclusion and operating under a Recruitment Privacy Policy.
Renewal Manager
Miro
Munich
Germany
Not specified Unknown Customer Experience

Is remote?:

No
The Renewals organization at Miro is a globally distributed team that manages all subscription renewals (direct and via partners) and is seeking a Renewals Manager to own relationships with their most valued customers. The role focuses on the renewal journey for existing DACH customers, acting as the primary contact for Enterprise and Mid-Market and leading the end-to-end process from initiation to close, while collaborating with Account Executives and Customer Success to uncover expansion opportunities and maintaining accurate 120-day forecasts and CRM data hygiene; it also aims to simplify renewal processes to sustain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex multi-stakeholder enterprise environments, strong negotiation skills and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a resilient, can-do attitude. What’s in it for you: a supportive, connected environment with global benefits including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual workspace for innovation with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, founded in 2011, 1,600+ employees in 13 hubs, emphasizing collaboration, diversity, inclusion, and belonging, and a recruitment privacy policy.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
- The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategy advisors, onboarding experts, and technical account managers collaborating to transform how teams collaborate and innovate using agentic AI on Miro’s platform. - The Technical Account Manager (TAM) will partner with enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnerships. - Responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization and adoption analytics, change management and scaling via Centers of Excellence, and strategic alignment with Customer Success to drive impactful quarterly business reviews and measurable ROI. - Requirements include 5+ years in enterprise SaaS consulting or customer success, strong technical fluency with APIs and IT ecosystems, experience leading adoption and change, executive facilitation skills, and native-level Japanese with business English (Japanese market experience is advantageous). - Benefits typically include equity, wellbeing support, a work-from-home equipment allowance, and a development stipend, with location-specific differences; Miro emphasizes diversity, inclusion, and belonging, a global team, and a mission to empower teams to create the next big thing, alongside a Recruitment Privacy Policy.
AI Technical Architect
Miro
Amsterdam
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Our team empowers Miro’s go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, and aims to be Miro’s strategic edge that turns customers’ vision into velocity. We’re hiring an AI Technical Architect to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, acting as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation, and guiding onboarding and implementation. You’ll lead customer discovery sessions, design and implement AI-driven solutions in Miro (templates, agents, summarisation tools, and custom GPT integrations), advise on architecture (data privacy, compliance, API usage, model performance), manage change for AI features, and collaborate with Product, Engineering, and Customer Success to drive adoption and roadmap. Requirements include 6+ years in technical consulting/solution architecture, hands-on AI experience with LLMs and agent frameworks, familiarity with AI tooling and APIs, knowledge of REST and low-code/no-code automation, excellent facilitation, strategic and experimentation mindset, privacy-conscious deployment experience, and experience integrating AI into enterprise SaaS. What’s in it for you: a global benefits package (equity, wellbeing, equipment allowance, learning stipend), a diverse and collaborative environment, and information about Miro’s mission, culture, and commitment to belonging, plus location-specific benefits and the recruitment privacy policy.
Professional Services Lead
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, operating with high autonomy to tailor global programs to meet Japanese market expectations. The role is responsible for people leadership and talent development, setting high standards, coaching senior practitioners to act as trusted advisors, and partnering with People leadership on hiring, performance management, and succession planning to build a strong local leadership bench aligned with global standards. Strategically, the role owns regional capacity planning and delivery readiness, drives delivery excellence to support renewals and expansion, identifies where global programs require regional adaptation, and contributes Japan-specific insights to global PS strategy, serving as the primary escalation and decision authority for Japan and a key contributor to global PS outcomes. It requires cross-functional collaboration with Sales, Customer Success, and Product to support growth and renewals, coordinate with partners while maintaining quality, and deliver tangible results like trusted customer relationships and strong alignment with Sales and CS leadership. Qualifications include 8+ years in Professional Services/Enterprise SaaS with leadership of senior practitioners, strong governance and autonomous operation in fast-changing environments, plus fluency in English and Japanese; preferred experience includes leading PS teams in Japan, familiarity with high-touch enterprise delivery, and an AI-first mindset; Miro offers global benefits and a mission-driven, inclusive culture.
Customer Support Representative - Japanese speaking
Miro
Sydney
Australia
Not specified Unknown Customer Experience

Is remote?:

No
The Customer Support team at Miro aims to help customers quickly solve problems, deliver enterprise-grade support with empathy, and think ahead to exceed expectations, with the Sydney hub playing a major role in APAC and coordinating with five global hubs. The role is part of the regional expansion (including Japan), offering bilingual support in Japanese and English, with a hybrid work model—2 days a week in the Sydney CBD hub and flexibility to work from home. Responsibilities include analyzing and responding to customer inquiries about Miro products, ensuring the stability of major functions with product/engineering, becoming a product expert, collaborating cross-functionally, and leading projects to improve support delivery. Requirements are 1-3 years in customer-facing roles (SaaS experience preferred), native or JLPT N1-level Japanese with Keigo, fluent English, strong problem-solving, proactive ownership of the customer journey, and a team-player mindset. Benefits include an equity option, wellbeing support, WFH equipment allowance, annual Learning & Development stipend, and a diverse, inclusive culture, with Miro's Recruitment Privacy Policy governing applicant data.
Strategic Sourcing Category Manager
Miro
Austin
United States
Not specified Unknown Finance

Is remote?:

No
Miro’s Source-to-Pay (S2P) team is a collaborative group focused on spend management, third-party risk reduction, and providing world-class support across Sourcing, Procurement, AP, and T&E, with the Sourcing team serving as the strategic bridge between business needs and a global supplier network. The company is seeking a strategic Category Manager who will partner with IT, Marketing, and Professional Services, lead high-impact negotiations, and build a scalable supplier ecosystem to support Miro’s rapid growth. Key responsibilities include driving category strategy for IT, Marketing, Travel, and Professional Services; leading end-to-end sourcing from requirements through RFP to contract execution; building strategic partnerships; negotiating complex terms and SLAs; and collaborating with Legal, Security, Finance, and other teams across time zones to ensure compliant, streamlined processes. Required qualifications include proven category-management experience in IT, Marketing, or Professional Services; strong negotiation and supplier-management skills; an analytical mindset to identify savings opportunities; excellent communication; and adaptability to a fast-paced, multi-time-zone environment. Miro offers global benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, while emphasizing diversity and inclusion and positioning itself as a collaborative, innovative visual workspace that empowers distributed teams.
Backend Engineer
Miro
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to integrate and scale AI use cases, providing a robust foundation for responsible AI innovation and fast, world-class features. As a Backend Engineer on this team, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, and build tooling and data pipelines to support AI development and deployment at scale. You’ll contribute to system architecture with a focus on scalability, performance, and maintainability, drive ML Ops, ensure high code quality through testing and automation, and shape technical strategy for Miro’s AI platform. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and CI/CD, observability, and test automation practices, along with knowledge of ML concepts. Miro offers benefits such as equity, wellbeing, equipment allowance, and a learning stipend, emphasizes belonging and inclusion, and notes that applicant data is handled in line with its Recruitment Privacy Policy.
Renewal Manager
Miro
Munich
Germany
Not specified Unknown Customer Experience

Is remote?:

No
The Renewals team at Miro is a global, diverse group responsible for all subscription renewals and is hiring a Renewals Manager to own relationships with key customers in the DACH region. The role covers end-to-end renewal ownership for Enterprise and Mid-Market clients, working with Account Executives and Customer Success, and maintaining 120-day forecasts and CRM data hygiene while simplifying renewal processes for speed. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in multi-stakeholder enterprise environments; strong negotiation and intellectual honesty; fluency in German and English; and managing 50+ accounts per quarter with a resilient, can-do attitude. Benefits include a global package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) with location-specific variations, along with a culture that emphasizes belonging, collaboration, and inclusion. About Miro: a visual workspace for distributed teams, founded in 2011 with 1,600+ employees in 13 hubs, serving over 100 million users and 250,000 companies, committed to dreaming big, collaborating, and fostering a welcoming, diverse environment, with a Recruitment Privacy Policy in place.
Technical Account Manager, Japan
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers powered by agentic AI and Miro’s platform. As a Technical Account Manager, you partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. You’ll own workflow optimization across Discover–Define–Deliver, advise on integrations and automation, monitor platform health and feature adoption, lead change management for scale, and provide adoption reporting and business outcome analytics to influence strategy and renewal decisions. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency (APIs/integrations/IT ecosystems), proven ability to lead adoption and change management, capability to facilitate executive-level discussions, and native-level Japanese with business English (Japanese market experience advantageous). The role offers global benefits (equity, wellbeing, WFH stipend, learning stipend) and sits within Miro’s diverse, collaborative culture, with a mission to empower teams to create the next big thing; Miro emphasizes belonging and inclusion and has a large user base and global presence.
AI Technical Architect
Miro
Amsterdam
United Kingdom
Not specified Unknown Customer Experience

Is remote?:

No
Miro’s AI team aims to empower go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, making Miro the strategic edge that turns customers’ vision into velocity. The AI Technical Architect will be a trusted advisor and technical lead, guiding strategic customers through discovery, onboarding, and hands-on design and deployment of AI solutions—bridging Customer Success, Product, and Engineering to transform collaboration at scale. Key responsibilities include leading AI-use-case discovery, designing and implementing AI-driven features (templates, agents, summarisation tools, and custom GPT integrations), ensuring data privacy and compliance, coordinating with external platforms (Zapier, Workato, OpenAI, LangChain), influencing product roadmaps, enabling diverse audiences, and developing scalable assets and documentation. Requirements include 6+ years in technical consulting or solution architecture with customer-facing experience, hands-on AI experience (LLMs, prompt engineering, agent frameworks such as AutoGPT/LangChain), familiarity with AI tools/APIs (OpenAI, Hugging Face, Vertex AI), experience with LangChain or similar pipelines, REST API and low-code/no-code integration knowledge, and strong communication, strategic thinking, and privacy-consciousness. What’s in it for you is equity, wellbeing benefits, a work-from-home equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture; Miro is a global visual workspace with a mission to empower teams to create the next big thing, with location-specific benefits detailed on the Global Miro benefits board and recruitment privacy policy.