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You’ll lead a distributed, hybrid team of senior Professional Services practitioners across London and Amsterdam, guiding adoption, driving Miro innovation, and accelerating customer outcomes while collaborating with Sales, Customer Success, Product, and Partners, reporting to Global PS Leadership as the regional connector between delivery and business results. The role fills critical gaps in EMEA—regional leadership, people development, operational discipline, and scalable enterprise delivery—with an immediate impact of keeping complex engagements healthy, coaching senior practitioners to become trusted advisors to executives, and aligning capacity, forecasting, and customer outcomes to support renewals and expansion. You’ll balance operational rigour—utilization, forecasting, and delivery governance—with the realities of evolving service models, operating at the intersection of execution and strategy and defining solutions as you go rather than following a preset playbook. Key responsibilities include building and leading the distributed team, owning capacity planning and governance, partnering with Sales, CS, Product, and global PS leadership to align pipeline and delivery, making trade-off decisions in ambiguity, and building scalable delivery processes that fix systemic issues rather than firefighting. Requirements include 8+ years in Professional Services, enterprise consulting, or SaaS delivery with revenue or margin accountability, a proven track record managing senior contributors and coaching them to engage with C‑suite stakeholders, hands-on operational leadership for complex engagements, strong cross‑functional and executive communication skills, and comfort working in a highly collaborative environment using Slack, Salesforce, and Miro.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (London and Amsterdam) in a hybrid model, reporting to Global PS Leadership and serving as the regional connector between delivery execution and business outcomes, while collaborating with Sales, Customer Success, Product, and Partners to drive adoption, renewals, and expansion. The role fills critical gaps in regional leadership, people development, operational discipline, and scalable enterprise delivery, delivering immediate impact by keeping complex engagements healthy, coaching practitioners to become trusted executive advisors, and aligning capacity, forecasting, and customer outcomes to support revenue growth. You’ll run the operational backbone of regional delivery—capacity planning, utilization management, forecasting, and delivery governance—building scalable processes and making trade-off decisions in ambiguous environments, shaping solutions as you go. Requirements include 8+ years in Professional Services, enterprise consulting, or SaaS delivery with direct revenue or margin accountability, proven experience managing senior contributors and coaching them to engage with C-suite stakeholders, and strong cross-functional collaboration and executive communication in a high-collaboration environment. What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, diversity, collaboration, and a globally inclusive culture.

You’ll lead a distributed EMEA Professional Services team, working with Sales, Customer Success, Product, and Partners and reporting to Global PS Leadership, serving as the regional bridge between delivery execution and business outcomes. Your immediate impact includes maintaining healthy delivery across complex enterprise engagements, coaching senior practitioners to become trusted executive advisors, and aligning cross-functional partners on capacity, forecasting, and customer outcomes to support renewals and expansion. You’ll run the operational backbone of regional delivery—owning capacity planning, utilization, forecasting, and delivery governance—while building scalable processes, making delivery trade-offs in ambiguity, and shaping how EMEA contributes to global PS revenue growth through better offerings and efficiency. The role requires 8+ years in Professional Services or enterprise SaaS with revenue or margin accountability, hands-on leadership of senior contributors, a track record of engaging with C-suite stakeholders, and strong cross-functional collaboration and executive communication in a high-collaboration, distributed environment. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture that emphasizes belonging and collaboration at Miro.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (London and Amsterdam) in a hybrid model, partnering with Sales, Customer Success, Product, and Partners to turn customers’ vision into adoption, drive innovation on Miro, and accelerate outcomes. The role fills critical gaps in EMEA—regional leadership, people development, operational discipline, and scalable enterprise delivery—by keeping complex engagements healthy, coaching practitioners to become trusted executives’ advisors, and aligning capacity, forecasting, and customer outcomes to support renewals and expansion. You’ll own the regional delivery backbone—capacity planning, utilization management, forecasting, and delivery governance—and make critical trade-offs when a path forward isn’t clear while building scalable processes and tooling that address systemic issues beyond individual firefighting. You’ll shape how EMEA contributes to global Professional Services revenue growth by evolving service offerings, improving delivery efficiency, and feeding regional insights back to global strategy, coordinating with Sales, CS, Product, and Partners to ensure accurate pipeline and outcomes that drive renewals. Requirements include 8+ years in Professional Services, enterprise consulting, or SaaS delivery with revenue or margin accountability, a proven track record managing senior contributors and engaging with C-suite stakeholders, hands-on operational leadership in complex engagements, strong cross-functional collaboration and executive communication, comfort in a high-collaboration, distributed environment with Slack, Salesforce, and Miro, and the role offers benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend.

You’ll lead a distributed team of senior Professional Services practitioners across EMEA (primarily London and Amsterdam) in a hybrid model, guiding adoption, leading Miro innovation, and accelerating customer outcomes while partnering with Sales, Customer Success, Product, and Partners, and reporting to Global PS Leadership as the regional connector between delivery and business outcomes. The role fills critical gaps in EMEA—regional leadership, people development, operational discipline, and scalable enterprise delivery—with an immediate impact to keep complex engagements healthy, coach senior practitioners to become trusted executive advisors, and align capacity, forecasting, and customer outcomes with cross-functional partners. You’ll support global Professional Services revenue growth by ensuring consistent, high-quality delivery across the region, balancing operational rigour (utilization, forecasting, delivery governance) with the realities of evolving service models in ambiguous environments. Key duties include leading and developing the team, owning capacity planning and delivery governance, partnering with Sales, CS, Product, and global PS leadership to align on pipeline and drive renewals and expansion, making trade-off decisions in uncertainty, building scalable delivery processes, and shaping how EMEA contributes to global revenue through offerings and regional insights. Requirements include 8+ years in PS/enterprise consulting or SaaS delivery with revenue/margin accountability, experience managing senior practitioners and coaching them to engage with C-suite, hands-on operational leadership, strong cross-functional collaboration and executive communication, comfort with a highly collaborative, distributed environment, and a company culture aligned with Miro’s values and benefits.

- You’ll lead a distributed EMEA Professional Services team of senior practitioners (primarily in London and Amsterdam) to turn customers’ visions into adoption and outcomes, working closely with Sales, Customer Success, Product, and Partners to drive renewals and expansions. - The role fills regional gaps in leadership, people development, operational discipline, and scalable enterprise delivery, with an emphasis on keeping complex engagements healthy, coaching practitioners to become trusted executive advisors, and aligning capacity, forecasting, and customer outcomes. - You’ll run the delivery backbone for the region—owning capacity planning, utilization, forecasting, and governance—while partnering to scope delivery and make trade-offs when paths aren’t clear, building scalable processes and tooling rather than firefighting individual issues. - Key requirements include 8+ years in Professional Services, enterprise consulting, or SaaS delivery serving enterprise customers, a proven record of managing senior individual contributors and coaching them to engage with C-suite stakeholders, and strong cross-functional collaboration and executive communication in a collaborative, distributed environment. - What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture at Miro, a global visual workspace company with a broad reach and 1,600+ employees across multiple hubs.

- Atlassian supports a distributed-first, flexible work setup with virtual interviews and hires in any country where it has a legal entity, and this internship is not eligible for F1/J1 visas or sponsorship. - The paid internship runs for 12 weeks between May–August or June–September 2026. - You’ll join Atlassian’s Platform Product Marketing team to lead a high-impact research initiative that measures how existing customers perceive the Atlassian Cloud Platform versus Microsoft and ServiceNow across Openness, Data, AI, and Trust, turning insights into messaging and campaign recommendations. - Deliverables include a short quantitative survey design and analysis (in partnership with Research/CSM/CLM), an executive slide report with key findings and media-ready stats, a competitive deep dive with persona-based narratives and a battlecard, and a teardown deck with positioning maps. - The project concludes with a synthesized narrative hierarchy and a simple measurement framework for platform share of voice and executive-channel mentions to inform paid media testing.

Atlassian offers a distributed-first, flexible work approach with virtual interviews and hires in any country where it has a legal entity. Its paid 12-week Intern program (May–Aug or Jun–Sept 2026) combines hands-on training, mentorship, and social connections, but is not eligible for F1/J1 visas and provides no work sponsorship. The internship role is with Atlassian’s Platform Product Marketing team, aiming to drive a high-impact research initiative that informs the H2 integrated platform campaign and compares Atlassian Cloud Platform to Microsoft and ServiceNow on Openness, Data, AI, and Trust. As a Product Marketing MBA Intern, you’ll gain experience in competitive and market research, customer research, and messaging/positioning, and you’ll design and execute a short perception survey, analyze awareness, identify blockers, and deliver a slide report with executive-ready findings and headline stats. You’ll also perform a Competitive Positioning Deep Dive, mapping messaging by persona, producing a teardown deck and battlecard, and synthesize results into a narrative hierarchy with a simple measurement framework for platform share of voice and executive-channel mentions.

Atlassian offers a distributed, flexible work setup with virtual interviews, hires in any country with a legal entity, and details available on their distributed work page. The intern program runs for 12 weeks (May–August or June–September 2026), is paid, and is not eligible for F1/J1 visas or sponsorship. The MBA intern role in Atlassian’s Platform Product Marketing team aims to drive a high-impact research and insights initiative that will shape the H2 integrated platform campaign by quantifying how customers perceive the Atlassian Cloud Platform versus Microsoft and ServiceNow across Openness, Data, AI, and Trust, translating insights into messaging, campaign assets, and measurement. Responsibilities include designing and executing a short quantitative survey for DC and Cloud customers, analyzing awareness and perception, identifying blockers and alternatives, and delivering a slide report with executive summary and media-ready stats, alongside a competitive deep dive analyzing Microsoft and ServiceNow messaging by persona and producing a teardown deck with positioning maps, SWOT, and a battlecard for sales enablement. You will synthesize research into a recommended narrative hierarchy, shortlist messages for paid media testing, and propose a simple measurement framework for platform share of voice and mentions in executive-targeted channels.

- Atlassian supports a distributed, flexible work model with virtual interviews and hires in any country where it has a legal entity. - The intern program runs 12 weeks (May–Aug or Jun–Sept 2026), is paid, offers hands-on technical training, professional growth, dedicated mentorship, and social connections, and is not eligible for F1/J1 nor work sponsorship. - The Future Team describes the Platform Product Marketing intern role as driving a high-impact research initiative to compare the Atlassian Cloud Platform with Microsoft and ServiceNow on Openness, Data, AI, and Trust, translating insights into messaging, assets, and measurement. - Responsibilities include designing and executing a short quantitative survey of DC and Cloud customers, analyzing awareness and blockers, and delivering a slide report plus an executive summary with key findings and 2–3 media-ready stats. - The role also involves a competitive deep dive across Microsoft and ServiceNow messaging by persona, producing a teardown deck and battlecard, and synthesizing a narrative hierarchy with a short list of messages to test and a simple measurement framework for platform share of voice and executive-channel mentions.

Atlassian supports flexible, distributed work and conducts all interviews virtually, hiring in any country with a legal entity; the 12-week paid internship in 2026 does not sponsor visas (F1/J1 or any other work sponsorship). The Intern program combines hands-on technical training, mentorship, and social connections to set students up for a successful career. As a Product Marketing MBA Intern on the Platform Product Marketing team, you’ll drive a high-impact research initiative to compare customer perception of the Atlassian Cloud Platform with Microsoft and ServiceNow across Openness, Data, AI, and Trust, translating findings into messaging, campaigns, and measurement. Responsibilities include designing and executing a short quantitative survey with DC and Cloud customers, analyzing awareness and blockers/alternatives, delivering a slide report with executive summary and media-ready stats, and conducting a competitive deep-dive on Microsoft and ServiceNow messaging with persona-based maps, a SWOT, and a sales-enablement battlecard. You’ll synthesize research into a narrative hierarchy, propose messages for paid media testing, and outline a simple framework for platform share-of-voice and executive-targeted channel measurements.

Atlassian offers flexibility to work where teams collaborate most effectively and operates as a distributed-first company with virtual interviews and hiring in any country where it has a legal entity. The Intern program runs for 12 weeks between May–Aug or June–Sept 2026, is paid, not eligible for F1/J1 or sponsorship, and combines hands-on technical training, mentorship, and professional growth. The role sits in Atlassian’s Platform Product Marketing team, focusing on a high-impact research initiative to compare the Atlassian Cloud Platform with Microsoft and ServiceNow across Openness, Data, AI, and Trust, and to translate insights into messaging, campaign assets, and measurement. Responsibilities include designing and executing a short quantitative survey of DC and Cloud customers, analyzing awareness and blockers, and delivering slide reports and executive summaries with key findings and media-ready stats, plus a competitive deep dive that maps messaging by persona and yields a teardown deck and a battlecard for sales enablement. The project also requires synthesizing research into a narrative hierarchy, proposing messages to test in paid media, and outlining a simple measurement framework for platform share of voice and executive-targeted mentions.

Zendesk is hiring a dynamic recruiter to join the Go To Market - Professional Services team in the Americas in a 360, end-to-end role handling sourcing, screening, and partnering with leaders. Responsibilities include planning recruiting and pipeline goals, attracting diverse talent, maintaining recruiting details, partnering with hiring managers, managing multiple requisitions, collaborating with the recruiting team, and independently sourcing candidates. Requirements include 5+ years of in-house full-cycle recruiting, a proven direct sourcing track record, strong networking and communication skills, the ability to manage competing priorities, a confident presenting style, high urgency in a fast-paced environment, sales market research experience, with Portuguese being a plus, and to be physically located in Mexico City or Mexico State. The role offers a hybrid setup with an onsite-heavy schedule determined by the manager, providing flexibility to work remotely part of the week. Zendesk emphasizes diversity, equity, and inclusion, may use AI for screening, is an equal opportunity employer, and provides accommodations for applicants with disabilities.

Zendesk is offering multiple Summer 2026 marketing internship openings (including an Associate Product Marketing Specialist) in a global SaaS environment to give interns hands-on experience across marketing channels. Eligible applicants should be pursuing a bachelor’s in Business, Marketing, Communications, or related fields with expected graduation Winter 2026 or Spring 2027 (or already graduated), with internships from June to August 2026 in San Francisco, in-office Monday–Thursday and remote Fridays. Intern candidates should bring a growth mindset, strong written and verbal communication, the ability to multitask and meet deadlines in a fast-paced setting, a team-oriented mindset, basic familiarity with digital marketing tools, and bonus points for prior internship experience, knowledge of AI productivity tools, and interest in global or multilingual marketing. The program offers hands-on projects, mentorship, networking, and professional growth in digital marketing, campaigns, analytics, and partner enablement, plus exposure to AI-powered innovations in customer-experience marketing. Compensation ranges from $31.25 to $61.00 per hour (base) with potential bonuses or benefits, and the role features a hybrid work model requiring some in-office attendance, along with Zendesk’s commitment to equal opportunity and reasonable accommodations, and the possibility of AI screening in the application process.

- The role is Manager, AI Delivery at Zendesk’s Professional Services, leading a team of 6–10 consultants to deliver quick time-to-value and guide customers through AI configuration and optimization, blending deep product authority with people leadership. - The mission is to manage and grow a high-performing AI Delivery team that delivers fast, measurable outcomes on Zendesk AI, setting strategy, standards, and operating rhythm while ensuring proper staffing, clear project scope, and rapid removal of blockers, in alignment with Sales, Customer Success, and Product to boost adoption, satisfaction, retention, and expansion. - Overarching objectives include scaling the AI Delivery organization through hiring and coaching, delivering predictable outcomes and value with on-time, within-scope projects, and driving cross-functional alignment for a repeatable AI go-to-customer motion using insights to improve packaging and forecasting. - Strategic responsibilities encompass building a scalable AI Delivery operating model, owning capacity and staffing strategy, driving outcome-based execution, leading cross-functional handoffs and roadmaps, and developing the team’s capability and product authority at scale. - Qualifications require 7+ years in Professional Services/Tech Account Management in enterprise SaaS (with 2+ years in people management), go-to-customer/GTM experience in enterprise tech, adoption analytics experience, a bachelor’s degree (AI strategy or PM certifications preferred), demonstrated AI product expertise and cross-functional influence, and strong communication; the role is located in Karnataka or Maharashtra with hybrid work.

Zendesk is transforming customer experience and employee services with its unified Resolution Platform, powered by AI and cloud technology to enable smarter, more personal interactions. The Solutions Consultant will partner with customers to design and demonstrate AI-powered CX solutions, translating AI capabilities into clear, measurable business value. Responsibilities include leading technical and business discovery, architecting AI-enabled CX deployments, building integrations with Zendesk APIs and major cloud platforms, and collaborating with Sales, Product, Engineering, and Customer Success to drive ROI and AI adoption. Requirements include 3+ years in presales/solutions consulting or related AI/SaaS/CX roles, hands-on experience with pilots and POCs, knowledge of AI technologies (LLMs, NLP, automation), and strong communication and stakeholder storytelling, with willingness to travel. Zendesk emphasizes hybrid work, diversity, inclusion, equal opportunity, and accommodations for applicants, and notes that AI may be used in screening as part of their process.

This role is a manager who leads a team of Sales Engineers and subject matter experts for the West Coast Enterprise sales organization, ensuring Zendesk's platform is properly scoped, architected, and presented to align with customer business outcomes to drive growth and retention. Key duties include strategic leadership to define market-winning strategies, executive advisory to translate business hurdles into solutions using the Zendesk Resolution Platform, overseeing creation of customer-specific technical solutions, and cross-functional collaboration with Product, Sales, and Marketing to craft compelling value propositions and demonstrations. Qualifications include 8+ years in high-growth SaaS, CX, or AI environments; 4+ years of leadership scaling presales or technical consulting; the ability to influence internal product direction and external customer strategy; domain knowledge in Customer Experience or Employee Experience; and technical literacy in CX tools, cloud technologies, and AI/ML. The U.S. annualized OTE range is $196,000 to $294,000 with an 80/20 base-to-commission mix, and the package may include bonus, benefits, or incentives; the final offer depends on capabilities, experience, and location. Zendesk emphasizes an inclusive culture, hybrid work, and notes that AI may be used to screen applications; it is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.

DX is a fast-growing SaaS company focused on developer experience and productivity, serving customers like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently closed an acquisition by Atlassian. The company prizes individual mastery and high performance, rewarding those who excel, and emphasizes doing your job at the highest level despite external uncertainties. The Field Marketing role is a small team position responsible for executing DX’s most visible events—executive roundtables, workshops, and the annual DX conference—and coordinating with sales, customer, product, and marketing to drive attendance and business outcomes, including external conferences. The role requires being in the office four days a week in Salt Lake City (with Thursdays as an optional remote day) and may involve travel up to once per month. Key responsibilities include traveling as needed, executing an event playbook with high quality and consistency, sourcing venues and vendors, handling contracts and logistics, building internal event success reports, supporting pipeline through event planning, and coordinating DX’s participation in externally sponsored events.

DX is one of the fastest-growing SaaS companies delivering actionable insights into developer experience and productivity for clients like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently closed an acquisition by Atlassian to accelerate product innovation and impact. The company prizes individual mastery as the core determinant of success, focusing on doing work at the highest level and rewarding those who excel, while acknowledging that some outcomes are outside direct control. The Field Marketing role involves a small, close-knit team executing DX’s most visible events—executive roundtables, workshops, and the annual DX conference—working with sales, product, and marketing to drive attendance and business outcomes, and supporting DX’s presence at external conferences to align with pipeline priorities. The position requires in-office work four days a week (with Thursdays optional WFH), primarily in Salt Lake City, and may involve travel up to once per month. Responsibilities include delivering high-quality, high-intent events, managing venues and vendors, handling contracts and logistics, building event success reporting, supporting sales in planning events to drive qualified pipeline, and coordinating participation in sponsored events with booth logistics, lead capture, and post-event follow-up.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support employees' personal goals and priorities. The DX Solutions Engineering Team is seeking a UK-based Solutions Architect to drive adoption and long-term growth of the DX product (getdx.com) for enterprise customers. The role serves as the post-sale technical authority, leading onboarding, complex integrations, and system architecture in collaboration with Customer Success Managers. Responsibilities include architecture and strategy (deep-dive sessions and mapping the DX platform to client workflows), custom solution engineering (designing integrations/workflows), and consultative implementation as well as trusted advisory on best practices and deployment methodologies. A feedback loop is maintained to capture technical feedback and collaborate with Product and Engineering to inform the roadmap and feature enhancements.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity to support employees’ family and personal goals. The DX Solutions Engineering Team seeks a Solutions Architect to drive adoption and growth of the DX product for Enterprise customers, serving as the technical authority after the sale. This role is UK-based and will lead technical implementation with Customer Success Managers, overseeing onboarding, complex integrations, and architecture to transition from evaluation to production. The position involves architecture and strategy, leading deep-dive sessions to map the DX platform into customer workflows and long-term engineering goals, and designing tailored solutions that connect DX APIs to client environments. It also includes consultative implementation, acting as a trusted advisor on best practices for DX analytics and deployment, and providing a feedback loop to Product and Engineering to inform the product roadmap.