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Appfire is a remote-first company that lets you choose where you work and supports work-life balance with flexible time off and access to learning and internal mobility to grow on your terms. As a Lead Software Engineer, you are a recognized technical expert who drives operational excellence, helps shape the department’s long-term roadmap, tackles cross‑departmental problems, leads high-stakes projects, and acts as a change agent. You will accelerate product impact for Appfire Flow, provide technical guidance and mentorship, collaborate across functions to align on standards, and maintain hands-on engineering excellence in performance, quality, and security. Requirements include 7+ years delivering complex software, essential Java and Python expertise, cloud architecture experience (AWS/GCP/Azure), strong SQL with NoSQL knowledge a plus, and proficiency with modern dev/AI tooling and English fluency. Benefits include equity, home-office and wellness allowances, access to learning platforms and training, paid time off and volunteering, and an indefinite contract from day one; Appfire also emphasizes CSR, security certifications (ISO 27001/17, SOC 2), and global recognition for growth and culture.

The role is hybrid and based in Salt Lake City, Utah, at DX, a fast-growing SaaS company helping engineering leaders build high-performing teams. DX collects millions of data points daily to derive insights into developer productivity for clients like Pinterest, GitHub, BNY, and Xero, and has tripled its annual recurring revenue in recent years. DX recently closed on its acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and increase impact for customers. The company emphasizes individual mastery and high-quality work, focusing on performing at the highest level rather than attempting to control external outcomes. In the role, you’ll prospect both outbound and inbound leads, build relationships with prospective businesses, deliver an exceptional experience to software engineering leaders, learn personalized outreach and social selling, and collaborate with account executives and the marketing team, with opportunities for career growth, ownership, and a measurable impact on the company’s success.

DX is a fast-growing SaaS company helping engineering leaders build high-performing teams and has expanded from a bootstrapped startup to serving major customers, recently being acquired by Atlassian. DX Research seeks to advance how the world understands and improves developer productivity by turning data, research, and real-world stories into actionable insights that inform product decisions and industry thinking. The Managing Editor will own the quality and voice of DX Research, acting as editor-of-record, working with senior researchers to shape ideas and sharpen arguments, and spending most of the time on deep editing rather than outsourcing. DX’s voice is grounded in research, opinionated yet transparent and balanced, clear and concise, never “cute,” with guiding principles to deliver insight, be worth paying for, provide actionable guidance, seek external feedback, and not accept mediocrity. Core responsibilities include editorial leadership, calendar/portfolio management, thematic planning, format innovation and channel packaging, and running a lightweight process from brief to publish with multi-channel distribution.

DX is a fast-growing SaaS company that helps engineering leaders build high-performing teams, with clients like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently joined Atlassian. The culture centers on individual mastery and performing at the highest level, with strong rewards for those who excel. DX Research aims to advance how the world understands developer productivity by turning data, research, and real-world stories into actionable insights that influence product development and Atlassian’s messaging. The Managing Editor will own the DX Research voice and quality, serve as editor-of-record, work closely with Distinguished Researchers to sharpen arguments, and enforce a voice grounded in research, with clarity, conciseness, and a bias toward delivering insight. Key responsibilities include editorial leadership, cadence and portfolio management, thematic planning, format innovation with marketing for multi-channel packaging, and implementing a lightweight end-to-end editorial process from brief through publish and distribution.

DX is a fast-growing SaaS company focused on developer experience and productivity, with clients like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently became part of Atlassian. The DX Research team aims to shift how the world understands and improves developer productivity by turning data, research, and real-world stories into actionable insights at the intersection of academic research, industry practice, and product reality. Its guiding principles center on delivering new, deeper, and highly actionable insights, pursuing depth and usefulness, incorporating external feedback, and maintaining a grounded, opinionated, transparent, concise, and professional voice that is never “cute.” The Developer Productivity Analyst role (remote US) leads end-to-end research on productivity and AI impact, develops frameworks, and produces flagship reports as a top-of-ladder IC shaping product, marketing, and industry conversations. Responsibilities include two small, high-signal ships per month and one big quarterly flagship piece, plus designing studies, writing, collaborating with editors/designers, and distributing research to customers, marketing, and sales.

DX is a fast-growing SaaS company that provides actionable insights into developer experience and productivity for customers like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently joined Atlassian. The DX Research team aims to advance how the world understands developer productivity by turning data, research, and real-world stories into actionable insights at the intersection of academia, industry practice, and product reality. Their guiding principles emphasize delivering deep, useful insights, making content worth paying for, providing templates and frameworks, seeking external feedback, and maintaining a grounded, opinionated, transparent, and concise voice. The Developer Productivity Analyst role (remote US) will lead original research on productivity and the impact of AI, develop reference frameworks, and produce flagship reports while serving as a top-level IC guiding major themes and collaborating with product, marketing, and sales. Responsibilities include shipping two small, high-signal pieces per month and one big flagship piece per quarter, along with end-to-end research, writing, collaboration with editors/designers/marketing, and external representation and distribution.

This hybrid role is based in Salt Lake City at DX, a fast-growing SaaS company that helps engineering leaders build high-performing teams and collects millions of data points daily to power insights into developer productivity across customers like Pinterest, GitHub, BNY, and Xero. DX has scaled profitably, tripling annual recurring revenue in recent years, and recently closed on its acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and deliver greater impact to customers. The company values individual mastery and judges performance by mastery of your craft, acknowledging that outcomes can be influenced by factors beyond choice. What you’ll do: prospect outbound and inbound leads, create relationships, opportunities, and meetings with prospective businesses, deliver an extraordinary experience for software engineering leaders, learn personalized outreach and social selling, and partner closely with account executives and marketing. What you’re after: you want to challenge yourself, be part of a passionate, driven, and welcoming team, own your work without micromanagement, level up your skills and compensation, and have a measurable impact on the company’s success.

- Atlassian supports flexible work arrangements (office, home, or hybrid), hires in any country with a legal entity, and this remote role can be based anywhere in Poland. - The internship sits in the Lifecycle & Advocacy Campaign Marketing organization, focusing on boosting customer adoption and engagement to ensure customers realize value from the solutions. - You’ll lead a re-engagement initiative aimed at increasing returning Monthly Active Usage (MAU) by analyzing real customer data, identifying opportunity segments, and taking a campaign from insight to execution. - Responsibilities include identifying three dormant/low-activity segments, evaluating patterns and triggers, sizing the opportunity, selecting a priority segment, designing a cross-channel reactivation campaign, and crafting compelling copy while partnering with analytics and marketing leads. - By the end of the summer, you’ll measure impact, present insights, and deliver a real Lifecycle Reactivation Playbook with measurable business impact for scaling.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity, including remote roles based anywhere in Poland. The internship sits within the Lifecycle & Advocacy Campaign Marketing team, focused on boosting customer adoption and engagement so customers realize value from using the product, growing proficiency, and sharing success. This is not a shadowing role; you’ll analyze real customer data, define opportunity segments, build a campaign, measure results, and present insights to re-engage customers and drive MAU growth. You’ll identify three dormant or low-activity segments, evaluate patterns and triggers, size the opportunity, and select one priority segment to design a fully vetted, multi-channel Reactivation Campaign with tailored messaging. By summer’s end you’ll deliver a Lifecycle Reactivation Playbook with measurable impact and a final executive presentation offering scaling recommendations.

Zendesk is hiring an Associate for the AWS Alliance GTM Team to support the AWS partnership by driving joint initiatives, managing partner engagements, and supporting business development to maximize the alliance’s value. The role’s responsibilities include assisting the AWS Alliance Manager, coordinating joint go-to-market activities with AWS teams, organizing AWS events and training, collaborating across sales/marketing/solutions/product teams, ensuring program compliance, preparing reports, tracking pipeline and deals, supporting LATAM co-sell motions, and contributing to ad-hoc projects. Qualifications include a Bachelor’s degree in Business, IT, or a related field; 1-3 years of experience in partner management or a related role; basic cloud/AWS familiarity; strong organizational, communication, and analytical skills; and the ability to work collaboratively in a cross-functional environment. The position requires being located in Mexico City or Estado de Mexico and follows a hybrid work model with in-office days determined by the hiring manager. Zendesk emphasizes inclusion, may use AI screening, is an AA/EO/Veterans/Disabled employer, and provides information on accommodations and EEO rights; applicants can request accommodations as needed.

- The role is a senior, highly technical customer support expert for Zendesk Premier customers, serving as the designated contact, understanding needs, advocating for solutions, and coordinating input from a global team. - Responsibilities include owning customer issues through resolution, providing guidance on APIs, Frameworks, and SDKs, and stepping in during service incidents to coordinate among Operations, Development, Incident Management, and the customer. - Required skills encompass 2+ years as a Zendesk Administrator or deep product knowledge, 2–4 years of enterprise software support, enterprise/technical architecture experience, multi-vendor SaaS troubleshooting, and hands-on HTML/JSON/JavaScript/REST experience (Java/Ruby/Python a plus). - The position offers a US base salary of $82,000–$124,000 with potential bonus/benefits and follows a hybrid work model requiring in-office presence part of the week, with the schedule determined by the manager. - Zendesk emphasizes fairness and inclusion, may use AI for screening, is an equal opportunity employer, and values diversity and accommodations; requested skills include formal presentation, innovative thinking, proficiency with tools like GSuite/Slack/Confluence, and a second language is welcome.

Zendesk in San Francisco is hiring a full-time Executive Assistant to support multiple senior executives, focusing on calendars, travel, expenses, and daily operations. The role requires 4+ years of experience supporting senior leaders in fast-paced, global environments, with proven calendar management, complex travel planning, expense reconciliation, strong communication, and proficiency with Google Workspace and collaboration tools. Responsibilities also include acting as a trusted liaison, managing events, leading special projects, mentoring administrative staff, and driving efficient workflows across functions. Compensation is an hourly base rate of $48.08–$72.12 in the US, with potential bonuses or benefits, and a hybrid work arrangement that requires some in-office days. Zendesk emphasizes growth, diversity, and inclusion; applicants should submit a resume and cover letter, and the company notes AI may be used for screening and accommodations are available for applicants with disabilities.

Zendesk is hiring an execution-focused GTM Engineering Manager to lead Salesforce Business System Analysts and Engineers and drive Prospect-to-Quote and Quote-to-Invoice initiatives, working with global Sales, Revenue Ops, and Architecture to turn strategic roadmaps into deliverables while maintaining sprint cadence and a high-velocity release schedule. Responsibilities include leading and mentoring a team of Salesforce Developers, CPQ Specialists, and QA Analysts, acting as Delivery Lead for daily stand-ups, sprint planning, backlog grooming, and retrospectives, and removing blockers by translating complex business logic into actionable technical stories. You will oversee hands-on system execution across Salesforce, Salesforce CPQ, Zuora, and Gong, ensure CPQ configurations are implemented per design, and manage integration workflows with Marketo and other top-of-funnel tools. Quality Assurance and Release Management responsibilities include owning CI/CD for the Salesforce ecosystem, coordinating deployments and sandboxes, enforcing development best practices and code reviews, acting as final QA gate before UAT, and maintaining alignment with global stakeholders via regular updates and overlapping working hours (current IST 2 PM–11 PM, may change). Required qualifications include 5+ years in Salesforce/GTM execution with 2+ years in a Delivery/Tech Lead role, strong Agile/Scrum experience, a solid technical Salesforce background, CPQ/Lead-to-Quote knowledge, and exceptional global collaboration; preferred qualifications include Salesforce certifications and experience with automated testing and release tools; candidates must be located in Karnataka or Maharashtra with a hybrid on-site schedule, and Zendesk notes AI screening and a commitment to diversity.

Appfire is a remote-first, people-first company that lets employees choose how and where they work while supporting growth, learning, and work-life balance across a global team. They are hiring a Senior Product Manager to lead the Configuration Manager for Jira Cloud (CMJ Cloud) expansion, translating customer and market needs into a cloud migration and configuration management solution with a clear strategy and roadmap. Responsibilities include owning the CMJ Cloud roadmap for one of two Scrum teams, providing technical product vision, conducting market and customer research, defining requirements, and coordinating go-to-market and KPI tracking with engineering, marketing, and support. Qualifications include a technical degree or equivalent product management experience, 3+ years in technical product management, 2+ years of SaaS experience, 3+ years using product analytics tools, and knowledge of cloud and API concepts; Atlassian ecosystem experience is a plus. Benefits highlighted include equity, home office and wellness stipends, learning platforms, 26 days of PTO (plus Wellness Days), private healthcare and CSR days, and Appfire’s security certifications (ISO 27001, ISO 27017, SOC 2) alongside a large, award-winning global customer base.

Appfire champions a choose-your-work model in a remote-first culture, letting people work from home, in offices, or while exploring the world, and provides tools, guidance, and two decades of wisdom on effective remote collaboration to support work-life balance and personal growth. The Lead Software Engineer is a recognized expert who drives departmental operational excellence, shapes long-term roadmaps, solves cross-departmental problems, leads high-stakes projects, mentors others, and influences policies and external partnerships. Requirements include 7+ years delivering complex software, hands-on Java and Python, modern cloud architecture experience (AWS/GCP/Azure), strong SQL (NoSQL a plus), architectural design patterns, robust CI/CD, and English proficiency. Benefits include company equity, access to Appfire University, CSR volunteer days, remote work flexibility, 25 days paid vacation, health insurance, transportation and food vouchers, and a new LEED-certified GORA office. Appfire is a 850+ employee, 28-country remote-first company recognized for growth and culture, with CSR through Pledge 1%, security certifications (ISO 27001/27017 and SOC 2), a large partner ecosystem, notable customers, and a commitment to equal opportunity in employment.

Tempo serves 30,000+ customers including a third of Fortune 500, and develops integrated solutions for time management, resource planning, budgeting, roadmapping, and more, aiming to help teams deliver from vision to value. They created Loop, an Adaptive Strategic Portfolio Management system that connects external market signals, analyst intelligence, and CRM data to continuously update a competitive landscape within portfolio planning. The role is Product Manager for Loop's Competitive Intelligence module, a pod-based team responsible for end-to-end discovery to shipping, and for ingesting and surfacing market signals, win/loss data, analyst content, CPQ/pricing data, and executive dashboards. Requirements include 5–9 years in competitive intelligence, market analysis, or related fields; experience with CRM platforms (Salesforce, HubSpot) and CI tools; familiarity with CPQ and analyst ecosystems; ability to design for executive audiences; and strong cross-functional collaboration and written communication. Benefits feature remote-first work, unlimited vacation, health/dental/vision plans, training and travel perks, inclusive culture, and equal opportunity commitments.

Tempo serves over 30,000 customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Tempo's Loop is an Adaptive Strategic Portfolio Management system that sits above execution, giving leaders a unified place to set direction, plan, and view portfolio activity with AI-backed insights. The role seeks a creative systems thinker with deep enterprise finance knowledge to define Loop's finance and budgeting capabilities and connect portfolio decisions to financial plans. Desired background includes 4–8 years in enterprise finance/FP&A, ERP implementation or financial systems consulting, familiarity with SAP/Oracle/Workday/Anaplan, and curiosity about AI in planning. Tempo offers a remote-first workplace, unlimited vacation, comprehensive benefits, growth opportunities, collaborative culture, and an inclusive equal-opportunity policy; applicants should apply in English.

Tempo serves over 30,000 customers, including roughly one-third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, having evolved from a 2007 time-tracking tool to a leading presence in the Atlassian ecosystem. Tempo's Loop is an Adaptive Strategic Portfolio Management platform that sits above execution to help organizations continuously orchestrate strategy, capacity, and delivery, surfacing AI-informed recommendations across a portfolio. The role targets someone with firsthand experience in workforce planning or capacity management to own Loop's resource management strategy, including demand-to-capacity matching, skills-based planning, and AI-enabled decision surfaces. Candidates should have 4–8 years in resource management or related roles, familiarity with workforce planning tools, curiosity about AI, the ability to handle complexity, clear communication, and a collaborative mindset. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and an inclusive, equal-opportunity workplace, with English-language resumes and a range of perks.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, and program management to help teams deliver value. Since 2007 Tempo has grown to be the #1 time management add-on for Jira and now builds a broad Atlassian ecosystem with award-winning products. Its Loop platform is an Adaptive Strategic Portfolio Management system that sits above execution to help leadership set direction, plan capacity, and surface insights as AI reshapes how work gets done. The role is for an experienced resource management professional to own Loop’s resource management and capacity planning, including demand-to-capacity matching, skills-based planning, and AI-enabled decision support, working in small, cross-functional teams with engineers and designers. Requirements include 4–8 years in resource management or related roles, familiarity with workforce planning tools, curiosity about AI, strong communication, and collaborative mindset; plus a remote-first culture, unlimited vacation, comprehensive benefits, travel opportunities, and a commitment to equal opportunity.

Zendesk is seeking a positive, performance-driven Principal Partner Sales Executive (PSE) based in Japan to lead partner-led growth, recruit and onboard partners, and coordinate with Zendesk Direct Sales to meet regional revenue and profitability targets. The role involves building and managing a partner ecosystem aligned with GTM priorities, enabling partners on Zendesk value propositions and sales plays, and developing quarterly joint business plans with top partners, with remedial actions as needed. You’ll align regional sales with partners, act as a liaison to support closing opportunities, collaborate with Marketing on joint GTM programs, track leads and forecasts in CRM, and ensure partners follow Zendesk’s sales methodology. Candidates should have a bachelor’s degree, 10+ years of B2B software/SaaS sales experience with quota attainment, proficiency with Google Apps and CRM, strong prospecting and communication skills, and the ability to engage C-level stakeholders and coach others through sales cycles. Zendesk emphasizes a flexible, inclusive culture with hybrid work, notes AI screening for applications, and is an equal opportunity employer committed to diversity, equity, and inclusion, offering accommodations for applicants with disabilities.

The role of Technical Architect is to understand, detail, and implement customer requirements within scope, actively collaborating with customer SMEs to design the best Zendesk integration and tailor the instance for the customer's success. Responsibilities include leading technically focused conversations with current and prospective customers, collaborating with Consultant, Support, and Account Management teams to position and validate implementation solutions, and translating highly technical concepts for executive audiences. The role also involves providing feedback to influence product development, designing proofs of concept, presenting technical solutions for customer use cases, suggesting validated workarounds for product gaps, and leading technical discussions across a broad range of technologies. Requirements include a Bachelor's Degree or equivalent and 1–2+ years of experience in consulting or programming with languages such as Ruby, Python, Java, C#, or JavaScript, strong analytical and solution-scoping abilities, experience with RESTful APIs and backend/frontend development, SaaS experience, and excellent English communication. Nice-to-have items include experience in global teams, familiarity with a backend language, hands-on Zendesk product experience and certifications, and Zendesk's commitment to hybrid work, diversity and inclusion, equal opportunity, AI screening disclosures, and accommodations for applicants.

Zendesk is recruiting a Territory Sales Account Executive (preferably with AI-sales experience) to grow B2B revenue, build new relationships, and expand existing partnerships by presenting Zendesk solutions. The role involves driving top-line revenue, cross-selling, managing key customer relationships, leveraging data and adoption history to improve new business and retention, and creating quarterly territory plans. It requires leading complex, multi-month, value-centric sales cycles with C-level executives, closing deals, negotiating, and maintaining a robust pipeline and accurate forecast. Ideal candidates have a BA/BS, 3+ years in cloud/software B2B/AI sales with a proven track record, expertise in complex renewals, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus the ability to travel. The job is hybrid with some onsite work; Zendesk emphasizes diversity and inclusion, uses AI in screening per policy, and offers accommodations for applicants with disabilities.

The Technical Architect role at Zendesk is responsible for understanding, detailing, and implementing customer requirements to integrate Zendesk into client workflows, collaborating with customer SMEs to design a successful instance. You will lead technically oriented conversations with current and prospective customers, work with Consulting, Support, and Account Management teams, and translate highly technical concepts for executive stakeholders. You will design, prototype, and present technical solutions for customer use cases, provide validated workarounds for product gaps, and lead technical discussions across a broad range of technologies. Requirements include a bachelor’s degree (or equivalent) with 1-2+ years in consulting or programming (Ruby, Python, Java, C#, or JavaScript), strong analytical and scoping skills, RESTful API experience, full-stack development (backend and frontend), SaaS experience, and excellent English communication (additional languages are a plus). The position is based in Mexico (CDMX or Estado de Mexico) with a hybrid in-office schedule, Zendesk emphasizes equal opportunity and inclusion, and they may use AI screening with accommodations available for applicants with disabilities.

The Technical Architect will understand, detail, and implement all customer requirements for Zendesk integrations, collaborating with customer SMEs to craft their Zendesk instance for success. They will lead technically oriented customer conversations, work with Consultant/Support/Account Management to position and validate solutions, translate highly technical concepts for executive audiences, provide field feedback to influence product development, design and present technical solutions, propose validated workarounds, and lead discussions across a broad range of technologies. Requirements include a Bachelor’s or equivalent plus 1-2+ years delivering consulting or programming in languages like Ruby, Python, Java, C#, or JavaScript; strong analytical and scoping abilities; experience with RESTful APIs and backend/frontend development; SaaS experience; high energy and strong communication; and English proficiency (additional languages are a plus). Nice-to-have items include experience in global teams; familiarity with a backend language; hands-on Zendesk product experience, configurations, Apps Framework, and SSO; Zendesk Administrator Certification; and Zendesk App Developer 1 Certification. Compensation features a US base salary range of $96,000-$144,000 with potential bonus/benefits, a hybrid work arrangement with part in-office, and Zendesk’s commitment to equal opportunity and diversity, along with AI screening and accommodations for disabilities.

Zendesk is hiring a Principal Customer Success Manager - Strategic to lead advisory work around the AI-powered Resolution Platform, owning senior customer relationships and driving product adoption, ROI, and growth. The role’s objectives focus on proactive customer health management using Zendesk’s advanced AI solutions, accelerating value realization through adoption, and advising on solution fit, configuration, and integration to deepen relationships. Key impact areas include full lifecycle ownership from onboarding to renewal, designing outcome-driven success plans, championing AI capabilities, and identifying revenue opportunities through data-driven insights and strategic engagement. Candidates should have at least 10+ years in Enterprise/Strategic Customer Success or related GTM roles in enterprise technology/SaaS, a bachelor’s degree, experience driving adoption of SaaS/AI, strong stakeholder influence, and proficiency with CS tools and program management. The US OTE ranges from $185,000 to $277,000 (70/30 base/commission) with potential bonuses and benefits; Zendesk emphasizes a hybrid, inclusive culture and equal opportunity employment, with AI screening and accommodations available.

Zendesk is seeking an experienced US International Tax professional to support its growing global tax footprint, combining international tax work with US tax considerations for cross-border transactions. The role, while focused on international tax, will also leverage US tax expertise to support the quarterly and annual tax provision (ASC 740), cash repatriation, and other domestic matters, and will drive key international tax initiatives such as restructurings, IP and transfer pricing alignment, and M&A integration in coordination with Tax leadership, Accounting, Treasury, and external advisors. Responsibilities include analyzing cross-border transactions (restructures, dividends, intercompany funding, IP arrangements, acquisitions), modeling GILTI/FTC/E&P implications, contributing to the tax provision, supporting cash planning, and designing/defending IP and transfer pricing structures with local teams. Qualifications include a bachelor's degree in accounting or finance, CPA/JD/MST preferred, 8+ years of US international tax experience (Big 4 or large corporate), strong knowledge of GILTI/FTCs/E&P, ASC 740, transfer pricing and IP matters, and M&A exposure, with a demonstrated ability to collaborate across functions and a flair for tax technology and process automation. The position offers a US base salary range of $181,000-$271,000 with potential bonus and benefits, and Zendesk emphasizes hybrid work, diversity and inclusion, AI screening, and reasonable accommodations for applicants with disabilities.

The Global Strategic Engagement Director is a senior role within Atlassian’s Global Strategic Engagements team, aimed at accelerating revenue outcomes with top global customers in Global Sales, with a primary focus on complex opportunities in the EMEA market and strengthening executive relationships. The role serves as a trusted advisor, aligning Atlassian’s strategic capabilities and commercial models with customer needs, while ensuring operational excellence at scale and providing triage support for forecasted deals. Core responsibilities include deal guidance and leadership for high-potential accounts, executive engagement with C-level stakeholders, and collaboration with Sales and Finance to unlock multimillion-dollar opportunities and accelerate sales cycles. It also encompasses program management and delivery of essential processes, playbook development, and partnership with Customer Success and the partner ecosystem to ensure smooth handoffs and rapid realization of ROI across regions and industries. Atlassian supports flexible work locations, but the role requires residence in a country with a legal entity (France, the Netherlands, Poland, or the UK), and involves cross-functional collaboration with Sales, Product, Marketing, Customer Success, Finance, and Legal to deliver customer outcomes.

The Global Strategic Engagement Director is a senior role within Atlassian's Global Strategic Engagements team, created to accelerate revenue outcomes for large, complex deals and strengthen executive relationships, with a primary focus on the EMEA market. They serve as trusted advisors to Global Sales, collaborating with internal teams to align Atlassian’s strategic capabilities and commercial models with customer needs while ensuring operational excellence at scale, and they provide triage support for forecasted deals to move them forward. The role requires flexibility in work location (office, home, or hybrid) but mandates being located in a country where Atlassian has a legal entity (France, the Netherlands, Poland, or the UK). Core responsibilities include deal guidance and leadership for high-potential accounts, executive engagement to deepen C-level relationships, deal acceleration and revenue growth with Sales and Finance, program management to coordinate triage processes and ensure consistent deal closure, and playbook development plus smooth handoffs to Customer Success. It also emphasizes partner engagement and cross-functional collaboration with Sales, Product, Marketing, Customer Success, Finance, and Legal to drive repeatable frameworks and deliver accelerated customer outcomes across regions and industries.

Appfire emphasizes that great work comes from allowing people to choose how they work, offering a remote-first model with options to work from home, in offices, or while traveling, plus resources to stay productive. It supports work-life balance with flexible time off and a culture of delivering quality work without compromising personal life, hobbies, or well-being. The company also prioritizes growth on employees’ terms through online learning, leadership programs, internal mobility, and collaboration with a global team. The Sr. Customer Success Manager role focuses on a portfolio of about 70 enterprise accounts, driving ARR expansion, retention, migrations, and cross-sell/upsell, and requires 5+ years in enterprise SaaS CS or sales, strategic account mapping, and data-driven collaboration across functions. Appfire is a 850+ employee, 28-country remote-first company with a strong CSR program (Pledge 1%), a channel-driven go-to-market, major customers including Fortune 500 firms, and security certifications (ISO 27001, ISO 27017, SOC 2), along with recognition and an equal opportunity commitment.

Appfire promotes a flexible, remote-first culture where you choose how and where you work, balancing life, growth, and collaboration with access to extensive resources and a global learning mindset. The Sr. Customer Success Manager will own and strategically grow a portfolio of about 70 high-value enterprise accounts, driving ARR through expansion, retention, and migrations while acting as a trusted advisor and revenue driver. Key duties include enterprise account growth via account mapping, guiding migrations and cross-sell opportunities, engaging executives, driving retention, handling escalations, and aligning go-to-market efforts across cross-functional teams with data-driven insights. Requirements include 5+ years in enterprise SaaS customer success, account management, or sales with Fortune 500 experience, strong SaaS metrics knowledge, complex relationship management, project management, partner-led GTM familiarity, and Salesforce/data analytics proficiency; bonus: experience with the Atlassian ecosystem and multiple languages. Benefits cover an indefinite contract, equity, generous time off and wellness programs, training through Appfire University, private healthcare and life insurance, various allowances (home office, lunch), remote-first with optional Poland offices, plus CSR initiatives, Pledge 1%, security certifications, and recognition as an equal opportunity employer.

Appfire advocates a choose-your-work model—remote-first, flexible time off, and a focus on professional growth—backed by two decades of experience helping teams collaborate effectively. In the Sr. Customer Success Manager role, you will own about 70 high-value enterprise accounts and drive long-term ARR growth through expansion, retention, and migrations, acting as a trusted advisor and revenue driver. You’ll lead enterprise account growth, build relationships across executive levels, advocate for customers, guide migrations (e.g., Data Center to Cloud), and collaborate cross-functionally on GTM and product adoption. The role requires 5+ years in enterprise CS/AM or SaaS with experience in account mapping for Fortune 500s, strong SaaS metrics expertise, partner GTM familiarity, CRM proficiency, and the ability to forecast revenue; experience with the Atlassian ecosystem and language skills are a bonus. Benefits include equity, generous PTO and holidays, remote-first with an optional Bilbao office, learning and health benefits, stipends for home office and sport, volunteer days, and the company’s CSR initiatives, security certifications, and awards.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering a suite of time management and related solutions and is the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. They seek a VP of Product to own and scale the Atlassian Marketplace business, a $200M+ ARR growth opportunity, focusing on cross-module adoption and establishing Tempo as the execution data system of record in Jira. Responsibilities include defining packaging and pricing, expanding within the install base, partnering with GTM to drive 1.2→2+ products per customer, and building an Execution Data moat (time, capacity, structure, financials, analytics) to inform product decisions and Loop readiness. The role requires navigating Atlassian platform strategy while balancing competing needs (Jira Plans, Atlassian Focus, Rovo, AI, Teamwork Graph), making tradeoffs on where to compete vs integrate, and maintaining TEA as a data layer while Loop handles intelligence. Tempo offers remote-first, unlimited vacation, strong benefits, growth opportunities, and an equal opportunity workplace, inviting applicants to join and help shape the future of enterprise productivity software.

Tempo is a remote-first company with over 30,000 customers, including a third of the Fortune 500, offering an integrated suite across time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting, built on Jira time-tracking to make work visible and actionable. As Principal Product Manager for Project & Portfolio Management, you will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, helping organizations understand progress, changes to plans, and delivery risk while connecting day-to-day work to strategic outcomes. Responsibilities include defining a Strategy-to-Execution product vision, driving multi-product roadmaps, embedding AI capabilities for predictive planning and workflow assistance, establishing scalable AI data foundations and governance, and delivering integrated experiences across time tracking, capacity planning, cost management, and portfolio visibility. Qualifications require 10+ years in product management (at least 5 in complex or multi-product portfolios), experience operationalizing AI/ML features, strong customer focus and cross-functional leadership, familiarity with work management and the Atlassian ecosystem (Jira, Confluence), and a relevant degree (MBA a plus). Tempo emphasizes impact, innovation, collaboration, and growth, offering a remote-first culture, generous benefits and development opportunities, and an inclusive equal-opportunity environment with resumes submitted in English.

Tempo is a remote-first company with over 30,000 customers, including a third of the Fortune 500, offering a suite spanning time tracking, capacity and resource planning, portfolio management, roadmapping, program management, and reporting to help teams plan and execute from strategy to delivery. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s PPM solutions, unifying strategic planning, portfolio prioritization, capacity, financial tracking, and execution data, with AI-driven planning and governance. You will lead multi-product roadmaps, embedding AI capabilities such as predictive planning, intelligent automation, and workflow assistance across the product ecosystem, while standardizing AI services and data models for consistency. You will champion customer workflows by understanding how portfolio managers and PMOs plan and operate at scale, deliver integrated solutions across time tracking to reporting, and lead AI-powered analytics and predictive intelligence for forecasting and risk detection. Requirements include 10+ years in product management (5+ years leading multi-product portfolios), experience operationalizing AI/ML features, familiarity with work management and Atlassian ecosystem; plus remote-first culture, unlimited vacation, health benefits, and growth opportunities as part of Tempo's equal-opportunity workplace.

The Head of Americas Deal Desk at Atlassian leads the teams that shape and support the largest, most complex deals across the region, owning end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers in partnership with Sales, Finance, Legal, and Product. The role entails leading and inspiring the Americas Deal Desk to deliver deal shaping, commercial modeling, and operational support for Enterprise sales. It includes evolving a repeatable Deal Desk playbook to accelerate deal cycles and provide a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments. The position requires partnering with Sales leadership, Finance, Legal, and other stakeholders to design and implement practices and policies that drive stronger commercial outcomes and long-term customer value. It also involves leveraging data, reporting, and analytics to monitor performance, identify opportunities, and deliver measurable business impact, while collaborating with process and system teams to promote automation and enhancements that boost efficiency, quality, and strategic impact in the Americas.

As Head of Americas Deal Desk at Atlassian, you’ll lead teams that shape and support the company’s largest, most complex deals across the Americas, owning end-to-end quote-to-cash for Mid‑Market, Enterprise, and Strategic customers. You’ll partner closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for customers. You’ll lead and inspire the Americas Deal Desk to deliver exceptional deal shaping, commercial modeling, and operational support for Enterprise sales across the region, and evolve a repeatable playbook that accelerates deal cycles and delivers a best-in-class customer experience across Mid‑Market, Enterprise, and Strategic segments. You’ll collaborate with Sales leadership, Finance, Legal, and other stakeholders to design and implement practices and policies that drive stronger commercial outcomes and long-term value. You’ll leverage data, reporting, and analytics to monitor team health and performance, proactively identify opportunities, and deliver measurable business impact, while working with process and system teams to automate and elevate efficiency, quality, and strategic impact of the Deal Desk function across the Americas.

At Atlassian, employees can work in an office, from home, or a mix, with global hiring available in any country where the company has a legal entity, supporting personal priorities. Atlassian’s products, including Jira Software, Confluence, and Jira Service Management, help teams collaborate and deliver quality results, and are trusted by the Fortune 500 and organizations like NASA, Audi, and Deutsche Bank. The Mid-Market sales role owns 45-75 accounts (200-10,000 seats) with a $2–4M annual quota, leading cross-functional deal teams and building executive relationships to drive net-new growth and expansion. The position requires MEDDPICC-based qualification, identifying and closing complex multi-solution opportunities, negotiating contracts, maintaining a healthy pipeline with accurate forecasting, and collaborating with channel, marketing, product, and customer success teams. Occasional travel for customer meetings and industry events is expected, with a focus on staying current with industry trends and competitive dynamics while advocating for customers by providing feedback to product and engineering teams.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever it has a legal entity. They provide agile & DevOps, IT service management, and work management software—such as Jira Software, Confluence, and Jira Service Management—used by Fortune 500 companies and others worldwide, including NASA and Deutsche Bank. The Mid-Market sales role manages a book of 45-75 accounts (200-10,000 seats) with a $2-4M annual quota, leading a cross-functional deal team to drive net new growth and expansion. Responsibilities include building executive relationships across IT, business, sales, and marketing; applying MEDDPICC to qualify and win complex opportunities; closing multi-solution deals; and serving as an advocate for customers by providing feedback to product and engineering teams. The role requires collaboration with channel, marketing, product, and customer success teams, travel for meetings and events, maintaining a healthy pipeline with accurate forecasting, and staying informed on industry trends and competitors while upholding Atlassian values.

Atlassian supports flexible work options and hires globally; this role is remote and open to someone based anywhere in Poland. The internship sits in the Poland Marketing team within the EMEA ABM & Demand Generation group, aiming to drive awareness, consideration, and demand for Atlassian across Europe, the Middle East, and Africa. This is not a shadowing role—you'll contribute directly to live campaigns, collaborate with regional and global marketers, and help execute, plan, and optimize programs. Your duties include supporting campaign and event execution, tracking and reporting performance, maintaining the EMEA activity calendar, and coordinating localization and global alignment. By the end of the summer you'll have contributed to multiple programs, improved visibility and reporting, and gained a clearer understanding of integrated marketing in a global SaaS environment.

Atlassian supports flexible work locations, and this role is remote and based in Poland, so you can be located anywhere in the country. The internship sits within the EMEA ABM & Demand Generation marketing organization, focused on driving awareness, consideration, and demand for Atlassian solutions across Europe, the Middle East, and Africa. This is not a shadowing role — you’ll contribute directly to live programs, collaborate with global partners, and see the impact of your work in campaign results. You’ll support EMEA campaign execution, coordinate delivery timelines, assets, and stakeholders, align activities with overall campaign strategy, and track and report on campaign performance with insights for sales and marketing updates. You’ll manage the EMEA activity calendar, support localization and global coordination, analyze past results to optimize programs, and by the end of the summer contribute to multiple programs and gain a stronger understanding of how integrated marketing works in a global SaaS environment.

Atlassian offers flexible work options (office, home, or hybrid) and hires people globally with virtual interviews; this remote role can be based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support our Executive Programs Leads by running behind-the-scenes operations, tracking invitations and RSVPs, managing registration lists, coordinating swag and gifting, and researching sponsorship opportunities. You’ll also submit internal requests, maintain clean attendee data for reporting, contribute to post-program insights, and bring a customer-first mindset using tools like Jira, Confluence, Salesforce, Google Workspace, and Excel/Sheets.

Atlassian supports flexible working arrangements—employees can work in an office, from home, or hybrid, with global hiring and virtual interviews/onboarding as part of a distributed-first approach; this role is remote and based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customers and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships and accelerate deals. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives. You’ll support Executive Programs Leaders by handling behind-the-scenes work such as tracking invitations and RSVPs, managing registrations (Salesforce or similar CRM), coordinating swag and gifting, working with vendors, assisting onsite, researching sponsorship opportunities, and submitting internal requests via Jira. You’ll also maintain clean attendee and program records, contribute to post-program reporting, support project timelines in Confluence, Jira, Google Workspace, or Sheets, and bring a customer-first mindset to every interaction.

Atlassian supports flexible, distributed-first work—teams can be in-office or remote, interviews and onboarding are virtual, and this remote role can be based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only engagements and strategic recognition programs that deepen relationships and accelerate deals. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support executive programs leads by managing invitations and RSVPs, updating registration lists in Salesforce or similar tools, coordinating swag and vendor logistics, researching third-party sponsorships, and handling internal design and reporting requests to keep attendee data accurate. General responsibilities include maintaining project timelines and documentation in Confluence, Jira, Google Workspace, and Excel/Sheets, contributing to post-program reporting, and bringing a customer-first mindset to every interaction.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with this remote field sales role based in the UK. The company serves over 300,000 customers worldwide, including brands like Mercedes-Benz, Reddit, and NASA, and aims to unleash the potential of every team through software while delivering customer impact and revenue growth, guided by the value "play as a team." As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams to ensure customer satisfaction, all with a customer-focused hunter mindset. You will develop named account or territory plans, execute strategic sales, identify and qualify leads, understand customer needs, propose solutions, negotiate pricing, forecast, and stay informed about industry trends, including travel to meet clients and attend events. You’ll be the main Atlassian contact or escalation point for designated accounts, run strategy plays, manage complex sales cycles, and collaborate with Channel partners to build sales strategies for territories and named accounts.

At Atlassian, you can work in an office, from home, or in a hybrid setup, and the company hires in any country with a legal entity, with this role being remote and based in the UK. The company serves over 300,000 customers worldwide and aims to unleash the potential of every team through software, guided by its value of “play as a team,” with employees working with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you will build and nurture relationships with key stakeholders and negotiate complex contracts while collaborating with internal teams to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging decision-makers, delivering presentations, negotiating and closing deals, maintaining executive relationships, forecasting and account planning, staying aware of industry trends, and traveling to meet clients and attend events. You will be the main contact or escalation point for designated accounts, run strategy plays to build long-term relationships in complex sales cycles, and work with Channel sales to develop territory and named account strategies.

Atlassian offers flexible work options, including remote roles anywhere in Poland, and hires in any country with a legal entity. The role is a summer internship in the Poland Marketing team within the EMEA ABM & Demand Generation organization, focused on driving awareness and demand across Europe, the Middle East, and Africa. Responsibilities include supporting campaign and events execution, coordinating timelines and assets with regional and global marketers, tracking campaign performance, and maintaining the EMEA activity calendar. The internship also covers localization coordination, working with regional stakeholders and agencies to adapt messaging, and analyzing past results to optimize future programs. By the end of the summer, you will have contributed to multiple EMEA programs, improved visibility and reporting, and gained hands-on experience with integrated marketing in a global SaaS environment.

Atlassians can choose where they work—office, home, or a hybrid—and the company hires in any country with a legal entity; this remote role is based anywhere in Poland and is part of a Poland Marketing team internship this summer. The internship sits within the EMEA ABM and Demand Generation marketing organization, focused on driving awareness, consideration, and demand for Atlassian in key European, Middle Eastern, and African markets, with a mission to keep regional programs coordinated, data-informed, and tuned to local customer needs. You’ll support the execution of integrated marketing campaigns and events, help keep stakeholders aligned, maintain visibility across the region, and surface insights to improve how and where to invest. This is not a shadowing role—you’ll contribute directly to live programs, collaborate with global partners, and see the impact of your work reflected in campaign results. Responsibilities include supporting EMEA Campaign Execution (timelines, assets, and stakeholders), tracking and reporting campaign performance, managing the EMEA activity calendar, supporting localization and global coordination, and analyzing past results to inform future planning and optimization.

Atlassian supports flexible work options, including office, remote, or hybrid, and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The position is remote and based anywhere in Poland, within the Executive Programs team that creates high-impact experiences for senior customers and internal audiences. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives. You’ll help run invite-only executive experiences, track invitations and RSVPs in systems like Jira, spreadsheets, or Salesforce (training provided), manage registration lists, coordinate swag and gifting, partner with vendors, and assist onsite if needed, as well as research CxO third-party sponsorships and handle internal requests via Jira. You’ll also maintain clean attendee and program records, support timelines and documentation in Confluence, Jira, Google Workspace, and Excel/Sheets, contribute to post-program reporting and dashboards, and bring a customer-first mindset to every interaction.

- Atlassian supports a distributed-first, remote-friendly workforce with virtual interviews and onboarding, and roles can be based anywhere allowed by our legal entities; this particular role is remote and based in Poland. - The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs. - As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. - Your duties include supporting Executive Programs Leads by managing invitations and RSVPs, updating registration lists in CRM systems, coordinating swag, working with vendors, assisting onsite, exploring third-party sponsorships, and processing internal requests while maintaining clean records for reporting. - You’ll also contribute to general project timelines and documentation in tools like Confluence, Jira, Google, and assist with post-program reporting, always bringing a customer-first mindset to interactions.

Atlassian offers flexible work arrangements (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach; the role is remote and can be based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships, accelerate deals, and celebrate top performance. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. Responsibilities include supporting Executive Programs Leads across programs, running invite-only experiences behind the scenes, tracking invitations and RSVPs in systems like Jira or spreadsheets, updating registration lists in Salesforce, coordinating swag and gifting, researching and sourcing options, partnering with vendors, assisting onsite if needed, researching third-party sponsorships, submitting internal requests via Jira, and maintaining clean attendee and program records for reporting. General duties involve supporting project timelines and documentation in Confluence, Jira, Google Workspace, and Excel, contributing to post-program reporting and recaps, and bringing a customer-first mindset to every interaction.

Atlassian offers flexible work locations and hires globally where they have legal entities, serving 200k+ customers including NASA, Nike, Pixar, and Tesla; the role described is Solution Sales Executive for APAC focusing on Jira Service Management in Canberra, Australia. The role involves developing and executing a sales strategy to grow revenue for the Service Collection in Australia/New Zealand, defining territory vision, and reporting funnel status to leadership. It requires cross-functional collaboration with Enterprise Advocate, Marketing, Customer Success, and Product, and close work with partners across IT service providers, while representing the Service Collection at industry events and providing accurate forecasts. The candidate will be the first hire of the Solution Sales Executive team serving Public Sector customers, with day-one expectations including 15+ years of sales experience in tech vendors or system integrators, ITSM/CSM knowledge, public sector RFP/RFI experience, and the ability to drive co-sell and GTM with Atlassian teams and partners in Australia. Additional qualifications include English fluency, Canberra residence preferred, and any knowledge of an Atlassian product is a plus.

Atlassian supports flexible work arrangements and hires globally wherever they have a legal entity, serving over 200,000 customers including NASA, Nike, Pixar, and Tesla. The APAC Solution Sales Executive team is hiring an experienced sales professional to lead Jira Service Management sales for the Public Sector in Canberra, reporting to the Head of Solution Sales Executive- APAC. The role entails developing and executing a sales strategy to grow the Service Collection in Australia and New Zealand, defining the territory vision, and being the first hire of the Solution Sales Executive team specialized in serving Public Sector customers. Responsibilities include cross-functional collaboration with teams such as Enterprise Advocate, Marketing, Customer Success, and Product; representing the Service Collection at events; providing accurate forecasts to senior management; and working with Atlassian partners and local SI partners on GTM efforts. Requirements include at least 15 years of sales experience, ITSM/CSM market familiarity, Public Sector RFP/RFI experience, English fluency, Canberra residence preferred, and knowledge of Atlassian products being a plus.

Atlassian supports flexible work locations and hires globally wherever they have a legal entity, aiming to help employees balance family, personal goals, and priorities while serving more than 200,000 customers worldwide. The company is seeking a Solution Sales Executive in APAC to lead Jira Service Management sales for Canberra, Australia, targeting the public sector and reporting to the Head of Solution Sales APAC. Responsibilities include developing and executing a sales strategy to grow Service Collection revenue in Australia/New Zealand, defining territory vision, maintaining funnel/territory status, collaborating with cross-functional teams, representing the team at industry events, providing forecasts to senior management, and partnering with Atlassian’s channel partners. The role will be the first hire of the Public Sector-focused Solution Sales Executive team. Candidates should have at least 15 years of technology sales experience, ITSM/CSM market knowledge, public sector experience with RFP/RFI, ability to drive Co-sell/GTM with local SI partners in Australia, English fluency, Canberra residency preferred, and knowledge of Atlassian products is a plus.

The job is Software Engineering Manager (full stack) in Pune, leading a newly formed Data Applications Engineering team under Enterprise Data & Analytics to build an internal AI-powered GTM Intelligence Platform used by 1500+ employees, and serving as the founding engineering leader who will be hands-on to establish scalable systems and culture. This role supervises a team of 2-4 engineers and collaborates with Data Engineering, Product, ML, Sales, and CX to improve delivery and reliability, balancing feature development with scalability and conducting regular 1:1s focused on performance and growth. Requirements include 10+ years of industry experience with 3+ in technical leadership, a track record shipping full-stack web apps, strong frontend experience (React/TypeScript/Angular), backend experience with OLTP databases and cloud data warehousing (Snowflake), and proven ability to drive AI adoption and design robust architectures. Nice-to-haves include experience with AI/LLM-powered features, familiarity with GTM tools, and a background in data/analytics engineering adjacent to software engineering; the tech stack features React 18, TypeScript 5, Vite 7, styled-components 6, Tailwind CSS for frontend, Python with FastAPI and Snowflake for backend, and OpenAI Agent SDK/LLM Proxy for AI components. The role requires in-office presence at least 3 days per week with a hybrid setup, Zendesk’s location eligibility notes that applicants should be located in Karnataka or Maharashtra, and the company emphasizes equal opportunity and commitment to diversity and inclusion.

Zendesk aims to make Customer Experience better and serves over 125,000 global brands, helping billions of customers daily. The role is embedded in a multi-functional team that collaborates with scientists, engineers, and product managers to research and build ML solutions powering AI capabilities such as intelligent triage and admin center recommendations. Responsibilities include pairing with applied ML scientists, researching and delivering efficient AI solutions with significant customer support impact, solving problems with neural networks and information retrieval, productionizing ML techniques, collaborating globally, presenting work to diverse audiences, and staying current with ML and NLP literature. Required qualifications include an MSc in CS/EE/math or related fields, a solid foundation in statistics and ML, Python proficiency, experience with at least one deep learning library (prefer PyTorch), and a growth-oriented, curious, pragmatic mindset; preferred include a PhD, NLP/IR experience, and strong communication and collaboration skills. Zendesk offers ownership of features, potential for significant impact, a passionate team, opportunities to learn and grow, possible specialization areas, flexible hours, development funds, remote setup, premium health and life insurance, and a commitment to diversity with AI screening disclosures.

Zendesk is hiring a Staff Frontend Engineer for its AI Copilot organization to deliver AI-powered frontend experiences for customer service agents, pursuing a “ship early, learn fast” approach with iterative real-world feedback. The role involves owning end-to-end frontend features, providing technical leadership, building performant and accessible UIs, collaborating with Product, Design, ML, and Backend teams, guiding architecture and design system adoption, and mentoring junior engineers. Required qualifications include 10+ years of software engineering with a frontend focus, fluency in TypeScript and React (Ruby/Rails a plus), strong modern frontend architecture and web fundamentals, frontend testing expertise, and a proven track record of delivering features to production. Preferred qualifications include experience with design systems and component libraries, micro-frontend architectures, Storybook, i18n, frontend observability tools, and iterative, metrics-driven development for AI/ML-powered interfaces. The tech stack features React/TypeScript with the Garden design system, module-federated micro-frontends for admin, webpack and pnpm, Jest/RTL/MSW/Storybook, Ruby/Python backends, feature flags, observability with Sentry/Pendo/Segment, Kubernetes on AWS, and an LLM Proxy, with a hybrid in-person/remote work model and Zendesk’s commitments to diversity and accommodations.

Zendesk is seeking an Account Executive with a proven B2B/AI sales track record to drive revenue and grow both new and existing customer relationships, focusing on Spain and Portugal. Responsibilities include acquiring new customers, cross-selling to existing clients, managing strategic relationships for retention, leveraging data and customer insights to prospect and improve conversion, and creating quarterly territory plans to increase market share. The role requires leading complex, long-cycle, value-centric deals (including proof-of-concept stages), establishing and maintaining C-level sponsorship, collaborating with internal teams, negotiating and closing, and maintaining an accurate sales forecast. The ideal candidate has a BA/BS, 4+ years in cloud/software B2B/AI sales with quota attainment, experience selling to C-levels, proficiency with Salesforce, Outreach, Clari, Seismic and Looker, and fluency in Spanish and English (Portuguese a plus), plus willingness to travel. Zendesk emphasizes a hybrid, inclusive culture with a commitment to diversity and equal opportunity, notes AI may be used in screening applicants, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Lead Product Designer for its AI team to define a systems-oriented vision for a best-in-class Copilot experience, rethinking how AI-assisted workflows reshape the work of support agents and admins, and collaborating closely with product managers, engineers, content designers, and researchers with a bias toward rapid prototyping and customer focus. You will collaborate primarily with teams in Portugal, Germany, Denmark, and Poland, with distributed teams in AMER and APAC, to design Copilot capabilities and ensure a consistent end-to-end experience. Daily responsibilities include designing interaction models, flows, wireframes, and hi-fidelity mockups; partnering with product and engineering to research and develop new Copilot features; and presenting design solutions to partners and senior executives while defending decisions and incorporating feedback. Requirements include 7+ years of SaaS design experience, experience prompting LLMs or generative AI (or a strong desire to learn), the ability to operate in a technical environment and visualize the impact of technical decisions on the user experience, a solid design process with the ability to prototype at various fidelities, and the capacity to own complex objectives while managing multiple priorities in a fast-paced setting. Perks include ownership of projects, the chance to define new standards in an emerging space, flexible working hours and remote/hybrid options, a hybrid work arrangement, and Zendesk’s commitment to equal opportunity, diversity and inclusion, plus accommodations and a request to submit a portfolio or work samples with your application.

Zendesk is seeking an experienced Zendesk Implementation Consultant to partner with enterprise customers to design, implement, and optimize Zendesk-based solutions, guiding onboarding and ongoing process improvements while aligning technology with long-term business objectives. The role involves guiding onboarding, delivering customized training (including Train-the-Trainer materials), working with cross-functional teams on end-to-end projects, leading discovery sessions, translating business needs into Zendesk configurations, staying current with product updates, managing scope and risks, and supporting revenue through billable services. Requirements include 3–5 years in SaaS consulting or implementation, experience delivering complex customer technology projects, the ability to translate technical concepts for non-technical stakeholders, strong communication and organizational skills, and willingness to travel up to 30%, with fluency in English. Preferred experience includes familiarity with CX platforms (Zendesk, Salesforce, ServiceNow, HubSpot, Intercom, Genesys or similar), potential French or German language skills, and exposure to AI, automation, or ML technologies in customer service. Zendesk promotes a hybrid work model and inclusive culture, may use AI to screen applications, and provides reasonable accommodations for applicants with disabilities.

The role is Senior Analyst in Zendesk’s Enterprise Analytics team, responsible for delivering high-impact analytics to inform leadership decisions across operations, sales, and finance, blending business strategy, data analysis, and engineering. Responsibilities include stakeholder management, end-to-end analysis, advanced visualization with Tableau/Looker, an AI-first mindset, data modeling and ETL with SQL and dbt, statistical analysis and forecasting, and mentoring junior analysts. Qualifications require 3+ years in data analytics; expert SQL; advanced BI experience with Tableau/Looker; Python or R familiarity; dbt or similar ETL; AI literacy with LLMs; and strong analytical rigor and communication skills. The US base salary is $111,000–$167,000 per year, with potential bonuses and benefits, and the hybrid role requires in-person time at the Austin office with scheduling determined by the manager. Zendesk emphasizes diversity and inclusion and may use AI screening in the hiring process, while offering accommodations for applicants with disabilities and supporting a flexible hybrid work model.

Zendesk is seeking a Senior Account Executive to grow its Commercial SaaS customer base in New Zealand, focusing on acquiring new customers and expanding existing partnerships to better align with customers’ goals. You’ll drive top-line revenue through new logos and account expansion, nurture relationships for retention, and proactively cross-sell products and services while leveraging data insights to improve prospecting and retention. The role requires leading complex, multi-month sales cycles with value-based selling, maintaining a robust pipeline and accurate forecast to exceed revenue targets, and establishing executive sponsorship while collaborating with internal teams to refine sales strategies. Candidates should have a BA/BS or equivalent, at least 5 years of B2B SaaS or solution engineering experience (with renewals and executive-level engagements), strong presentation and negotiation skills, familiarity with Salesforce and Clari, and the ability to travel. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may be used to screen applications, and is an equal opportunity employer that provides accommodations for applicants with disabilities.

Zendesk is hiring a Senior SMB Account Executive to grow its SMB SaaS business by hunting new opportunities, closing deals, and strengthening relationships that align with customers’ goals. You’ll drive top-line revenue, nurture customer relationships for retention, and identify cross-sell opportunities while using data, adoption history, and customer intents to prospect and expand accounts. You’ll manage a robust Salesforce pipeline, provide accurate forecasts, lead competitive sales cycles, and collaborate with internal teams to optimize sales strategies and hit quarterly and annual targets. Requirements include a BA/BS or equivalent, 4+ years in B2B SaaS or solution engineering with a proven track record of exceeding targets, strong presentation and negotiation skills, proficiency in prospecting and territory planning, and familiarity with Salesforce and Clari. The role is hybrid, requiring some in-office presence at a local Zendesk office; Zendesk also emphasizes an inclusive culture, equal opportunity employment, diversity and inclusion, AI screening may be used, and accommodations are available for applicants with disabilities.

Zendesk is seeking an AI-savvy SMB Account Executive to grow its SMB customer base and revenue by hunting new opportunities, closing deals, and building trusted relationships powered by AI-driven insights. You’ll drive top-line growth, manage and nurture relationships with personalized outreach, lead complex sales cycles with AI data, co-create AI transformation roadmaps with measurable KPIs, articulate data-backed ROI, and collaborate across teams to maximize account expansion and renewals while maintaining a robust Salesforce pipeline. Candidates should have at least 2 years of B2B SaaS sales or solution engineering experience, strong technical aptitude for AI product architecture, proven prospecting and closing success, CRM proficiency, and willingness to travel; a BA/BS or equivalent is required. The role is located in Mexico City or Estado de Mexico with a hybrid schedule requiring some in-office presence; Zendesk emphasizes a diverse, inclusive culture, flexibility, and comprehensive benefits, plus accommodations if needed. Zendesk also warns about recruitment scams and provides resources on privacy and rights and to report suspicious activity.

- The Shared Success Customer Success Management (CSM) team sits within Miro’s Customer Experience organization and operates a scalable, AI-powered, always-on model to manage a large, diverse customer portfolio with signal-driven prioritization to maximize retention, adoption, and expansion. - The role blends time-bound ownership of a defined set of customers with cross-portfolio, signal-based success motions, partnering with customers to realize value from Miro as an AI-driven operating system and accelerate innovation and collaboration. - Key responsibilities include owning outcomes across a portfolio, using product usage data and lifecycle signals to identify risks and opportunities, engaging at onboarding, adoption, and renewal moments, delivering scalable programs and targeted engagements, and maintaining accurate data in Gainsight and other systems. - Requirements include 3+ years in customer-facing SaaS/tech/consulting roles, demonstrated AI fluency, a consultative mindset, experience engaging with C-level stakeholders and engineering/product/design leaders, strong organizational skills, comfort with data-driven decisions, English plus another language (Spanish, Dutch, or French), a bachelor’s degree, and familiarity with tools like Gainsight, Salesforce, Slack, Gong, and similar AI workflows. - What’s in it for you: equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about Miro’s mission and recruitment privacy policy.

The Shared Success CSM team, part of the Customer Experience organization, acts as an AI-powered strategic growth engine using an always-on, signal-driven approach to support a large and growing customer portfolio and ensure human engagement is focused where it has the greatest impact. The role is to execute a modern, scalable customer success approach, balancing direct engagement with data-driven prioritization, owning a defined set of customers while contributing to portfolio-wide initiatives and helping customers realize Miro as an AI-driven operating system for modern work. Responsibilities include owning outcomes across a portfolio to drive adoption, retention, and expansion; using product usage data, health signals, and lifecycle insights to identify risks and opportunities; engaging at onboarding, adoption, and renewal risk moments; delivering scalable programs and targeted engagements; advising on embedding Miro into workflows; and partnering cross-functionally with Sales, Product, Support, and Education while maintaining accurate data in Gainsight. Requirements include 3+ years in SaaS/fintech/tech/consulting, demonstrated AI fluency, a consultative mindset, experience engaging with C-level stakeholders and engineering/product/design leaders, strong organizational skills, data-driven decision-making ability, self-starter adaptability, and proficiency with tools like Gainsight, Salesforce, and Slack; fluency in English plus at least one other language (Spanish, Dutch, or French) and a bachelor’s degree. What’s in it for you includes a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus location-specific benefits; Miro emphasizes diversity, inclusion, collaboration, and belonging as it serves 100M+ users and 250,000 companies with 1,600+ employees across 13 hubs worldwide.

The Shared Success CSM team, part of the Customer Experience organization, operates at scale with an always-on digital model and signal-driven prioritization to support a large, growing customer portfolio as an AI-powered strategic growth engine for Miro. In this role, you will own outcomes across a portfolio, use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and engage customers at onboarding, adoption, and renewal moments to drive measurable value. You will design and iterate scalable programs and playbooks, deliver targeted engagements (workshops, virtual sessions), advise on embedding Miro into core workflows, and partner cross-functionally with Sales, Product, Support, and Education while maintaining accurate account data in Gainsight and other systems. Requirements include 3+ years in customer-facing SaaS/tech or consulting roles, demonstrated AI fluency, a consultative mindset, experience engaging with C-level stakeholders, strong organizational skills, data-driven decision making, self-starter mentality, and proficiency with tools like Gainsight and Salesforce; fluency in English and at least one additional language, and a bachelor’s degree. Miro offers equity and a global benefits package (wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse, inclusive culture, and a mission to empower teams to create the next big thing, with recruitment privacy policy governing applicants’ data.

- The Shared Success Customer Success Management (CSM) team is part of the Customer Experience organization and uses an AI-powered, scale-focused, always-on model to support a large and growing customer portfolio, ensuring human engagement happens where it yields the greatest impact. - The role blends time-bound ownership of a defined set of customers with signal-based success motions across the broader portfolio to drive retention, adoption, and expansion of Miro as an AI-driven operating system for modern work. - Responsibilities include owning outcomes across a portfolio, using product usage data, health signals, and lifecycle insights to proactivity identify risks and opportunities, and delivering scalable programs, workshops, and targeted engagements. - Requirements include 3+ years in customer-facing SaaS/tech roles, demonstrated AI fluency, a consultative mindset, experience engaging with C-level and cross-functional leaders, strong organization and data-driven decision-making, and proficiency with tools like Gainsight and Salesforce; a bachelor’s degree is required and multilingual ability is a plus. - What’s in it for you includes a global benefits package (equity, wellbeing benefits, WFH equipment allowance, and an L&D stipend) and the chance to work at Miro, a diverse, collaborative company serving 100M+ users, with a commitment to belonging and inclusion.

The Shared Success Customer Success Management team is part of the Customer Experience organization and uses a scale-based, always-on digital model with signal-driven prioritization to manage a large, global customer portfolio and focus human engagement where it has the greatest impact. The team serves as an AI-powered strategic growth engine that partners with customers to realize Miro as an AI-driven operating system for modern work, driving innovation, collaboration, and new ways of working to achieve retention, adoption, and expansion. As a Customer Success Manager on this team, you will own outcomes across a portfolio, leverage product usage data, health signals, and lifecycle insights to identify risks and opportunities, and contribute to scalable programs, playbooks, and targeted engagements. Requirements include 3+ years in customer-facing SaaS/tech roles, strong AI fluency, a consultative mindset, experience engaging with C-level stakeholders and cross-functional leaders, data-driven decision making, and proficiency with tools like Gainsight and Salesforce; English plus another language is preferred, and a bachelor’s degree is required. The role sits within a culture that emphasizes a diverse, inclusive environment with global benefits (e.g., equity, wellbeing, learning opportunities) and a commitment to belonging, underpinned by Miro’s mission and recruitment privacy policies.

The Shared Success Customer Success Management team is part of the Customer Experience organization and uses a scale-focused, AI-powered, always-on model with signal-driven prioritization to support a large and growing customer portfolio. The role blends time-bound ownership of a defined set of customers with shared success motions across the broader portfolio, partnering with engineering, product, and design to help customers realize value from Miro as an AI-driven operating system. You’ll own outcomes across a portfolio, use product usage data and health signals to proactively identify risks and opportunities, and execute scalable programs, workshops, and targeted engagements at key moments like onboarding, adoption, and renewal. Requirements include 3+ years in customer-facing SaaS/tech, strong AI fluency, a consultative mindset, experience engaging with C-level stakeholders, and proficiency with tools like Gainsight and Salesforce, with English and another language as a plus. Miro offers a global benefits package (equity, wellbeing, WFH stipend, and L&D funds) within a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Shared Success CSM team sits within Customer Experience and uses an AI-powered, scale-focused model with signal-driven prioritization to support a large, diverse customer portfolio while focusing human engagement where it has the greatest impact. As a CSM on this team, you will own outcomes for a portfolio, proactively use product usage data, health signals, and lifecycle insights to drive adoption, retention, and expansion, and execute scalable programs, workshops, and targeted engagements. You will partner cross-functionally with Sales, Product, Support, and Education, maintain accurate account data in Gainsight and other systems, and translate business goals into value-driven outcomes for stakeholders ranging from individual users to C-level executives. Requirements include 3+ years in customer-facing SaaS/tech/fintech/consulting, demonstrated AI fluency, a consultative mindset, experience engaging with executives, strong organizational skills in a fast-paced, signal-driven environment, and proficiency with tools like Gainsight, Salesforce, Slack, Gong, Gemini, or Claude; English plus another language and a bachelor’s degree are preferred. The role offers benefits such as equity, wellbeing support, WFH equipment allowance, and an L&D stipend, and sits within Miro’s mission-driven culture that values diversity and inclusion, with more than 100 million users and 250,000 companies using the platform.

The Shared Success CSM team is part of Miro’s Customer Experience organization and uses an AI-powered, scale-focused model to manage a large, global customer portfolio with always-on engagement and signal-driven prioritization. The role involves owning outcomes for a defined portfolio to drive adoption, retention, and expansion by leveraging product usage data, health signals, lifecycle insights, and timely engagements at onboarding, adoption, and renewal risk moments. You will collaborate across Sales, Product, Support, and Education, translate business goals into actionable value for customers from individual users to executives, and help scale programs and playbooks that accelerate activation and long-term value realization. Requirements include 3+ years in customer-facing SaaS/tech/consulting roles, AI fluency, strong consultative and stakeholder-management skills (including with C-level), data-driven decision making, and the ability to manage multiple engagements in a dynamic, signal-driven environment, plus English and another language and a bachelor’s degree. The position offers a global benefits package (equity, wellbeing, WFH equipment, L&D stipend), and Miro’s culture emphasizes diversity, inclusion, collaboration, and empowering teams to create the next big thing.

The Shared Success CSM team is part of the Customer Experience organization and uses an AI-powered, scale-focused, always-on approach with signal-driven prioritization to manage a large, diverse customer portfolio and drive retention, adoption, and expansion globally. The role is a Customer Success Manager on the Shared Success team, designed for self-starters who balance direct customer engagement with signal-driven prioritization, leveraging product usage data and health indicators to determine when and how to engage and contribute to scalable programs. Key responsibilities include owning outcomes across a portfolio, engaging at onboarding, adoption, and renewal-risk moments, delivering scalable programs and targeted engagements, advising on embedding Miro into workflows, and maintaining accurate data in Gainsight and other systems while sharing insights to improve programs. Requirements include 3+ years in customer-facing roles within SaaS/fintech/tech/consulting, demonstrated AI fluency, a consultative mindset, experience engaging with C-level stakeholders and partnering with product/engineering/design, strong organization and data-driven decision-making skills, and proficiency with tools like Gainsight, Salesforce, Slack, Gong, and AI tools; fluency in English and at least one other language; a bachelor’s degree. What’s in it for you includes a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative environment, with Miro described as a visual workspace for distributed teams that empowers innovation and fosters belonging and inclusion.

The Shared Success CSM team sits within Customer Experience and uses a pooled, scale-focused, AI-powered, signal-driven model to support a large, global customer portfolio with always-on digital engagement and targeted human touch where it matters. The role blends time-bound ownership of a defined subset of customers with shared success motions across the portfolio, helping customers realize Miro as an AI-driven operating system for modern work and driving retention, adoption, and expansion. You’ll own outcomes across a portfolio, use product usage data, health signals, and lifecycle triggers to identify risks and opportunities, engage at onboarding/adoption/renewal moments, and run scalable programs and playbooks with cross-functional partners. Requirements include 3+ years in customer-facing SaaS/tech/fintech/consulting, proven AI fluency, a consultative mindset, experience engaging with C-level stakeholders, data-driven decision making, strong organization, adaptability, and English plus another language, plus familiarity with tools like Gainsight and Salesforce; a bachelor’s degree is required. The role offers a global benefits package (including equity, wellbeing, WFH equipment, and a Learning & Development stipend) and is part of Miro’s commitment to belonging, collaboration, and helping teams create the next big thing.

Tempo serves more than 30,000 customers, including a third of Fortune 500 companies, offering a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007, Tempo has grown from a time-tracking tool to the #1 time management add-on for Jira and built a trusted presence in the Atlassian ecosystem, guided by a culture that combines innovation with a heart. The role is a Software Development Manager who will lead one or two engineering teams, focusing on people management, delivery execution, team culture, and delivering high-quality outcomes aligned with product and business priorities, including operating in an AI-augmented development environment. You will optimize productivity and code quality, plan objectives, drive hiring and performance coaching, maintain team morale, ensure sustainable delivery, and provide clear visibility to stakeholders across cross-functional teams. Required qualifications include 8+ years in software development (2+ years in people management) and a CS/software engineering degree or equivalent, plus experience with AI coding agents; Tempo offers a remote-first environment, unlimited vacation in most locations, strong benefits, growth opportunities, and an inclusive, equal-opportunity culture.

Tempo serves more than 30,000 customers, including a third of Fortune 500, with a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and is the #1 time-management add-on for Jira in the Atlassian ecosystem. The company touts a remote-first culture and aims to help teams work smarter through continuous innovation of its award-winning products. The role is Software Development Manager, responsible for direct leadership of one or two engineering teams, leading through people management, delivery execution, and cultivating a strong team culture in an AI-augmented development environment. Key responsibilities include driving delivery outcomes, monitoring productivity and code quality, planning and tracking initiatives, coordinating with stakeholders, improving workflows, recruiting and developing engineers, conducting regular 1:1s, managing capacity, and ensuring visibility of progress. Requirements include 8+ years in software development, 2+ years in people management, a CS/Software Engineering degree or equivalent, and experience with Agile and AI-assisted development; benefits include remote work, unlimited vacation, comprehensive health plans, training reimbursement, diverse teams, and an inclusive equal-opportunity environment.

Tempo is a remote-first company with over 30,000 customers (including about a third of the Fortune 500) offering a suite of integrated planning and execution tools across time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting, built within the Atlassian ecosystem. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, unifying strategic planning, portfolio prioritization, resources, financial tracking, and execution data—and incorporating AI-driven planning. You’ll drive multi-product roadmaps, balance customer value with scalability, embed AI capabilities across the product ecosystem, and design capabilities for scenario planning, prioritization, risk detection, and forecast accuracy. You’ll champion real-world workflows by understanding how portfolio managers and PMOs plan and operate, delivering integrated solutions that connect planning to execution to reporting and incorporating AI assistants and shared data models. Requirements include 10+ years of product management experience (at least 5 years leading complex or multi-product portfolios), familiarity with the Atlassian ecosystem a plus, strong customer focus, comfort with analytics/AI concepts, a bachelor’s degree (MBA a plus), and Tempo offers remote work, generous benefits, growth opportunities, and a commitment to equal opportunity and inclusion.

Tempo is a remote-first software company with 30,000+ customers, including a third of the Fortune 500, offering a suite of time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting tools to help teams plan, execute, and connect work to strategy. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s PPM solutions, integrating planning, portfolio prioritization, resource capacity, cost tracking, and execution data, with AI-driven planning capabilities. Responsibilities include driving multi-product roadmaps, embedding AI features, enabling better planning and decision-making, championing real-world workflows, delivering integrated solutions, and advancing insights and predictive intelligence across the portfolio. Qualifications call for 10+ years in product management, including 5+ years leading multi-product portfolios, experience in work management, capacity planning, portfolio management, or time tracking, familiarity with the Atlassian ecosystem, comfort with analytics/AI/ML, strong communication, and a related degree (MBA a plus). Tempo emphasizes impact, innovation, collaboration, and growth, offering remote work, unlimited vacation, comprehensive benefits, diverse teams, social activities, optional travel to international offices, an employee referral program, and an inclusive, equal-opportunity workplace, with resumes required in English.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire anywhere with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. DX is Atlassian's developer experience and developer intelligence platform, recently acquired, that helps engineering teams measure, understand, and improve productivity and satisfaction by blending qualitative feedback with quantitative signals to provide 360-degree visibility into bottlenecks, friction, and the impact of AI and tooling through dashboards and scorecards. It answers questions about team productivity, AI investment ROI, and where to allocate AI dollars, and is part of Atlassian's strategy to become the essential system of record for how software teams work, enabling data-informed decisions about productivity, tooling, and AI adoption. The role seeks a candidate in Salt Lake City, Utah, with an in-office requirement of three days per week, to join the DX team and work with a Principal Product Manager to grow the core DX product across surveys, metrics, data connectors, dashboards, and scorecards, not as a traditional “own X product” PM. Responsibilities include product feedback follow-up (gathering requirements and writing specs), owning requirements for DX data connectors and third-party integrations, maintaining up-to-date product documentation, and collaborating across engineering, design, and customer-facing teams to deliver improvements.

Atlassian supports flexible work locations (office, home, or hybrid) with virtual interviews and onboarding as part of its distributed-first approach, and it hires globally where it has a legal entity. DX is Atlassian’s developer experience and intelligence platform, recently acquired to measure and improve engineering productivity using a mix of qualitative feedback and quantitative signals. It provides dashboards and scorecards to help leaders answer questions about productivity, AI ROI, and where to invest in AI, aligning with Atlassian’s goal to be the essential system of record for software teams. The role is based in Salt Lake City, Utah, with an in-office requirement of three days per week, joining the DX team to work with a Principal Product Manager on growing the core DX product. This position is not a traditional “you own X product” role; you’ll contribute across the DX product, handling data connectors, product feedback follow-up, documentation, and cross-functional collaboration.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally where we have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. DX is a developer experience and developer intelligence platform acquired by Atlassian that helps engineering teams measure, understand, and improve productivity and satisfaction using qualitative feedback and quantitative signals, surfaced through dashboards and scorecards. It answers questions about team productivity, AI investment ROI, and tooling impact, aligning with Atlassian’s goal to be the essential system of record for how software teams work. The company is seeking a Salt Lake City-based candidate with an in-office requirement of three days per week to join the DX team and help grow the core DX product under a Principal Product Manager. The role is cross-functional and involves writing requirements for data connectors, following up on product feedback, keeping documentation up to date, and collaborating with engineering, design, and customer-facing teams to drive improvements.

Zendesk is seeking a Consultant-level HRIS Analyst (Workday) who will design and build a best-in-class global business process while remaining hands-on and mentoring junior teammates. The role encompasses end-to-end Workday Recruiting configuration (Business Process, Reports, Integrations, Gem Overlay, Security), managing day-to-day ticket workload, leading the technical roadmap, providing production support, and partnering with stakeholders in an agile environment. Qualifications include 5+ years in HRIS with 3+ years of deep Workday configuration, 2+ years in Recruiting configuration (Core HCM, Reporting, US Benefits preferred; Gem overlay bonus), and expert-level skills in Reporting, Calculated Fields, and EIBs, plus disciplined UAT and living documentation. The candidate should embody a "no task too small" mentality, be a natural teacher, possess a solution-architect mindset, translate technical concepts for non-technical stakeholders, and demonstrate curiosity with ownership. The position offers a US base salary of $122k-$182k with potential bonuses/benefits, a hybrid work arrangement, Zendesk’s commitment to inclusion and equal opportunity, and accommodations for applicants with disabilities, with AI screening noted in the process.

Zendesk is hiring a Senior Operations Manager for Product Development Operations to strengthen cross-functional planning, execution, and delivery with Scrum-based practices and scalable, AI-first processes. The role focuses on building operational mechanisms, leveraging Jira, and enabling teams to plan and deliver with greater clarity, predictability, and impact, including AI workflows to automate repetitive tasks. Responsibilities include partnering with Product, Engineering, and Design to improve end-to-end delivery, managing roadmaps and dependencies, leading quarterly/annual planning, improving ways of working, defining lightweight delivery metrics, and creating scalable documentation and templates. Basic qualifications require 7+ years in Product Development Operations in SaaS, experience with product lifecycles and Jira, strong Scrum knowledge, and excellent communication; preferred qualifications include scaled delivery experience, Jira Advanced Roadmaps familiarity, and exposure to AI automation. The role offers a US base salary of $146k-$218k with potential bonuses and benefits, along with Zendesk’s commitment to diversity and inclusive, hybrid work options, and notes that AI may be used to screen applicants.