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Zendesk is seeking a Forward Deployed Engineer (FDE) in Technical Presales to embed with strategic customers and design, build, and deliver production-grade AI solutions that unlock measurable ROI and drive product improvements. You’ll lead end-to-end technical delivery of AI agent and LLM-powered solutions—from discovery and scoping to PoC, production rollout, and operational handoff—while building integrations, data pipelines, and RAG systems to surface quality signals into Zendesk AI workflows. The role requires a founder mindset, 5+ years of production software experience, full-stack fluency (React/TypeScript, Python/Node/Java/Ruby), and hands-on LLM deployment experience with tooling like RAG, vector stores, and model evaluation; strong communication and travel up to 50% are expected. Basic qualifications include 5+ years of software engineering, proficiency in Python and JavaScript/TypeScript, experience with at least one backend language, cloud familiarity (AWS/GCP/Azure), Docker/Kubernetes, and onsite customer work; preferred qualifications include prior FDE or solutions engineering experience, LangChain/LlamaIndex, Zendesk integrations, observability/ML ops, and data governance. The role offers a hybrid work model with partial in-office requirements, Zendesk’s commitment to diversity and inclusion, and notes that AI may be used to screen applicants, with accommodations available for applicants with disabilities.

Zendesk is seeking a Commercial Account Executive with a strong B2B SaaS sales track record to expand the commercial base by leveraging AI-driven insights and aligning Zendesk’s AI-enabled capabilities to each customer’s goals. You’ll drive revenue by acquiring new commercial customers and expanding existing ones, using AI-powered intent analysis, adoption history, and data insights to prospect, retain, and identify cross-sell and upsell opportunities, while building and managing a robust pipeline and long-term partnerships. The role requires leading complex, value-centric sales cycles, articulating the business impact of Zendesk solutions (including AI offerings), delivering data-backed ROI, securing executive sponsorship, collaborating with Solutions Engineers and AI specialists, and staying ahead of AI market trends to inform deal strategy and product direction; the ideal candidate also embodies customer-centric innovation, data-driven decision making, collaboration, continuous learning, and strategic execution. Requirements include a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience, success closing executive-level deals, proficiency with AI and analytics tools (e.g., Salesforce, Outreach, Clari), ability to travel, and a track record of developing account and territory plans with measurable KPIs. Compensation features a US OTE range of $191,000–$287,000 with a 50/50 base/commission split (plus potential bonuses or benefits), a hybrid in-office/remote work arrangement, and Zendesk’s commitment to diversity and accommodations; note that AI may be used to screen applicants as part of the process.

Zendesk is hiring for a Sales Development role in EMEA, framed as the start of an exciting sales career with strong training and growth potential. The role entails being a key member of the sales team, managing a busy outbound pipeline, and generating high-value pipeline through targeted prospecting of startups to enterprise clients. Requirements include at least 6 months in a sales-related role, interest in consultative/SaaS sales, customer focus, a self-starter attitude, excellent communication, English fluency, and a hybrid Lisbon work arrangement (office plus remote). Zendesk emphasizes a supportive culture with leadership dedicated to development, a buddy system, and flexible work options with in-office days determined by the hiring manager. The company is an equal opportunity employer committed to diversity and inclusion, offers accommodations for disabilities, and notes that AI screening may be used in the hiring process, with information on EEO rights.

Zendesk is seeking a Principal Partner Sales Executive (PSE) based in Singapore to drive partner-led growth across the Philippines and APAC by building, onboarding, and managing a partner ecosystem and coordinating with Zendesk Direct Sales to hit revenue and profitability goals. You will recruit and enable partners, train them on Zendesk products and value propositions, and develop joint business plans with top partners with quarterly reviews, leveraging a hunter mentality to meet growth targets. You will align regional sales with partners, act as a liaison to help partners close opportunities and facilitate GTM activities, collaborate with Marketing on joint campaigns, and maintain a strong new-business pipeline with accurate forecasts. Qualifications include a bachelor’s degree, 10+ years of B2B software/SaaS sales with quota attainment and a track record of over-achieving targets, strong prospecting and communication skills, proficiency with CRM and Google Apps, and familiarity with sales methodologies and forecasting. Zendesk supports a hybrid work environment, is committed to diversity and inclusion, provides accommodations, and may use AI screening in hiring as part of its equal opportunity employment.

Atlassian offers flexible work locations—office, home, or hybrid—and can hire in any country with a legal entity. Their Developer Experience solution injects AI into the software development lifecycle, extending AI beyond code generation to tasks like code reviews, vulnerability management, and pipeline management. Rovo Dev from Atlassian uses modern AI to streamline these elements and enforce organizational standards. They are currently seeking an experienced DevExp Solution Sales Executive for the AMER region to drive revenue growth and contribute to the go-to-market strategy. The role includes leading specialized DevExp sales, building relationships with senior executives, managing the full sales cycle, forecasting revenue, generating pipeline, and collaborating with channel partners and cross-functional teams.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity. Their Developer Experience solution integrates AI into the Software Development Lifecycle, extending AI capabilities beyond code generation to areas like code reviews, vulnerability management, and pipeline management, with Rovo Dev applying AI to enforce standards. They are seeking an experienced DevExp Solutions Sales Executive to drive AMER revenue, lead specialized DevExp sales efforts, and shape the go-to-market strategy with a cross-functional team. The role involves developing territory plans, building relationships with senior executives, leading the full sales cycle, advocating for customers, and sharing insights with product, marketing, and R&D. Responsibilities also include generating a robust pipeline, forecasting revenue, and collaborating with channel partners to tailor solutions for clients’ unique challenges.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity. The role is a Manager-level position leading a team of Public Sector Account Managers responsible for DoD/IC, SLED, Federal and Civilian customers across the US and Canada, focused on retention and expansion across Atlassian’s product portfolio. Responsibilities include driving revenue, building a predictable pipeline, collaborating with Public Sector Sales & GTM, supporting strategic transformations, leveraging AI tools to streamline workflows, and staffing, onboarding, and handling customer escalations. The candidate will learn Atlassian’s GTM model and help build the next-generation Public Sector business, including leading projects to improve practices and ways of work. Required background includes 7+ years in account management/inside sales/customer success for Public Sector, experience with territory/account planning, change management, hiring and coaching, strong cross-level communication, CRM/forecasting/analytics, and relevant DoD/IC/FSI experience.

- Atlassian supports flexible work locations and hires globally where it has a legal entity. - The role is a Manager leading a team of Public Sector Account Managers responsible for the health, retention, and expansion of Atlassian’s largest Public Sector business across DoD/IC, SLED, Federal, and Civilian in the US and Canada. - The team will drive revenue growth across the full product portfolio, maintain high retention, hit expansion targets, generate pipeline, and support upsell/cross-sell while partnering with Public Sector Sales, GTM, and cross-functional groups like Deal Operations. - Key duties include staffing, onboarding, up-skilling, owning escalations, forecasting, cross-functional collaboration, pipeline strategy, leveraging AI tools, and contributing to a next-generation Public Sector business model. - The role requires 7+ years in Public Sector account management/inside sales/customer success, experience with territory/account planning, change management, hiring/coaching, CRM/forecast/analytics, coordination with Partners/GSIs, and DoD/IC/FSI experience.

Atlassian lets employees work where they choose—office, home, or a mix—and hires in any country where it has a legal entity. The Principal Program Manager will lead cross-functional transformation initiatives across Product, GTM, Strategy, and Operations, designing and running an operating model that unifies teams, aligns work to OKRs and long-range plans, and ensures governance and change adoption. Responsibilities include owning a connected transformation portfolio, maintaining a unified source of truth, delivering integrated roadmaps, and producing transparent reporting to enable informed prioritization and risk mitigation. The role emphasizes strategic problem-solving, data-informed recommendations, removing execution barriers, and partnering with leaders to define measurable outcomes and ensure adoption. It requires strong analytical and systems thinking, change management and executive influence, program ownership, risk management, and building a living operating model with governance, quarterly planning, and continuous feedback loops.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity to support employees’ priorities. The Principal Program Manager will lead cross-functional transformation initiatives across Product, GTM, Strategy, and Operations, designing an operating model that aligns teams to OKRs and long-range plans. Responsibilities include owning a connected transformation portfolio, maintaining a unified source of truth, delivering integrated roadmaps and dependency views, and producing transparent reporting to enable executive confidence and proactive risk mitigation. The role requires strategic problem-solving, data-informed recommendations, removal of execution barriers, systems thinking, continuous improvement, and building reusable playbooks and improved practices. It also emphasizes communication, change management, executive influence, end-to-end program ownership, risk management, and running a unified governance-driven operating model with quarterly planning and adaptive feedback loops.

At Atlassian, employees can work in the office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The company’s mission is to help customers compete in the modern digital economy and it has built a multi-billion-dollar software business with more than 300,000 paying customers, with a culture focused on customer success. Atlassian is building a new team and is seeking a founding Senior Manager of Innovation to lead a cross-functional group that accelerates turning new product ideas into market-ready offerings with speed and rigor. The role reports to the Global Head of Commercial Operations and spans strategy and execution, connecting Product, Sales, Deal Operations, and Monetization to establish frameworks, pilots, policies, pricing, packaging, and the related systems and tooling. Success will be measured by pilot KPIs, time-to-operationalize, and revenue impact, with data used to continuously improve the innovation pipeline and scale processes across Revenue Operations, Deal Operations, and Field teams.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity, giving employees control to support family and personal goals. It’s a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users worldwide, with a culture that is open, collaborative, and relentlessly focused on customer success. The company is building a brand-new team and seeks a founding Senior Manager of Innovation to shape it and lead a cross-functional team that accelerates how new products are operationalized and brought to market with speed and rigor. The role reports to the Global Head of Commercial Operations and sits at the intersection of strategy and execution, acting as the connective tissue between Product, Sales, Deal Operations, Monetization Strategy, Systems, and Processes to move ideas from concept to customer impact faster. Responsibilities include building the team and operating model for a new innovation function within GTM operations, operationalizing products with end-to-end processes for readiness, pricing, packaging, and customer delivery, running structured pilots, driving organizational agility, bridging strategy and field execution, scaling processes, and measuring KPIs for pilot success and revenue impact.