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Zendesk's Sales Development team is pivotal for driving business growth across the EMEA region, providing a strong foundation for career advancement in sales through comprehensive training and coaching. The role requires exceptional sales talent to manage leads, ensure excellent customer experiences, and generate high-value prospects from various sectors. Candidates should have a minimum of six months of sales experience, preferably in SaaS, alongside strong communication skills and fluency in Spanish and English. Zendesk promotes a hybrid work environment that emphasizes both in-person collaboration and remote flexibility while fostering a diverse and inclusive workplace culture. The company is dedicated to supporting its employees' professional development and providing the necessary tools for success.

Zendesk is seeking a GTM Enablement Video Editor to enhance its service platform, which is anchored in delivering effective customer solutions. This role involves collaborating with Program Managers to create impactful videos for learning and events, focusing on video storytelling. Candidates should possess expertise in video editing, particularly using Adobe Suite and motion graphic software like After Effects, along with an understanding of AI video tools. Additional desired skills include proficiency in videography, animation software, and some familiarity with JavaScript, and candidates should have strong communication skills. The position is based in Austin, TX, with an annual salary range of $148,000 to $222,000, emphasizing Zendesk's commitment to diversity and inclusion in hiring practices.

Zendesk is seeking a Senior Backend Engineer for their AI Agents team, focusing on the development and implementation of groundbreaking backend systems. The role involves collaborating with various teams to enhance their AI-driven chatbot, Gen3, which is designed for advanced conversational capabilities. Key responsibilities include maintaining service components, architecting complex applications, and improving existing systems to deliver high-quality AI products. The ideal candidate should have strong coding skills, knowledge of microservices architecture, and a proactive attitude towards teamwork and mentoring. Zendesk emphasizes a diverse and inclusive workplace, offering flexible working arrangements and a commitment to fostering community engagement.

Zendesk is seeking a Director of HRIS who embodies qualities such as customer-centricity, problem-solving, and self-awareness to lead their global HRIS strategy. The role involves optimizing the Workday platform for a diverse team of over 6,000 employees, simplifying HR processes, and providing insights for decision-making. Key responsibilities include platform governance, team leadership, daily operations management, data quality assurance, and vendor relationship oversight. Ideal candidates should have over ten years of HRIS experience, including leadership in Workday for large organizations, strong project management skills, and familiarity with relevant modules and integrations. Zendesk promotes a hybrid work environment, emphasizing collaboration and inclusion while maintaining flexible remote work options.

Lucid Software is a leader in visual collaboration tools, offering products like Lucidchart and Lucidspark to help teams realize their ideas. The company emphasizes core values such as innovation, excellence, teamwork, and inclusivity within a hybrid workplace that encourages a balanced work-life approach. With over 100 million users, including notable clients like Google and GE, Lucid is recognized for its products and workplace culture, appearing on lists like the Forbes Cloud 100 and Fortune's Best Workplaces in Technology. Public Sector Account Executives (AEs) are responsible for driving growth in government accounts by developing territory plans, managing sales cycles, and fostering customer relationships. Ideal candidates for the AE role should have substantial sales experience, particularly in SaaS and government accounts, along with proven skills in managing complex negotiations and effective communication.

Lucid Software is a leader in visual collaboration, offering products such as Lucidchart and Lucidspark, and emphasizes core values like innovation, empowerment, and teamwork. The company promotes a hybrid workplace, allowing employees to work remotely or in-office, while fostering a respectful and inclusive culture. Lucid's products have been recognized in various prestigious lists and are utilized by over 100 million users globally, including major companies like Google and NBC Universal. The role of Emerging Enterprise Expansion Account Executives involves driving strategic growth and maintaining customer relationships within assigned territories, while focusing on sales opportunities and renewals. Candidates should have at least 4 years of closing experience, strong communication skills, and a proven track record in tech/SaaS sales, with preferred familiarity with CRM systems like Salesforce.

Lucid Software leads in visual collaboration and work acceleration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company emphasizes core values such as innovation, teamwork, and inclusivity, fostering a hybrid workplace that encourages a healthy work-life balance. Lucid has garnered multiple awards, including recognition from Forbes and Fortune, and serves a wide range of global clients, including Google and GE. Corporate Expansion Account Executives (AEs) play a vital role in strategic growth by closing sales and maintaining customer relationships within their assigned territories. Candidates for the AEs should have extensive closing experience, strong communication skills, and a background in software sales, while also being comfortable managing numerous prospects and working with various sales tools.

Lucid Software is a leader in visual collaboration and work acceleration, offering products like Lucidchart and Lucidspark, and emphasizes core values such as innovation, teamwork, and inclusivity. The company fosters a hybrid workplace that supports a healthy work-life balance and has been recognized for its workplace culture and innovative solutions, being used by over 100 million users globally. Key customers include Google, GE, and NBC Universal, with partnerships involving notable companies such as Atlassian and Microsoft. The Business Development Representative (BDR) role focuses on collaborating with the Enterprise Account Executive team to generate leads and support the sales cycle, requiring sales experience and strong communication skills. The position necessitates working from the Melbourne office two days a week and involves activities like prospect engagement, sales presentations, and achieving sales quotas.

Figma is expanding its team to enhance its mission of making design accessible to all, with a focus on real-time collaboration and streamlined workflows. They are seeking experienced software engineers for their Infrastructure team to help design and maintain systems that support their collaborative design tools. Candidates should possess expertise in backend or infrastructure engineering, distributed systems, and cloud-native environments, with qualifications in languages like Go, TypeScript, or Python. Figma values diversity and inclusivity in its workforce, offering competitive salaries, benefits, and opportunities for professional growth. They encourage applicants of all backgrounds to apply, emphasizing the importance of personal growth and learning in their company culture.

Figma is expanding its team of creatives and builders aimed at making design more accessible, offering a platform that facilitates collaboration and workflow efficiency for design teams worldwide. The company is seeking experienced infrastructure engineers to join its Infrastructure team, focusing on creating and maintaining scalable systems that support real-time collaborative tools. Candidates should have at least five years of experience in software engineering, particularly in backend or infrastructure, alongside knowledge of distributed systems and cloud-native environments. Figma values diversity and inclusion, emphasizing the importance of varied perspectives in driving innovation and success within the company. The job comes with competitive compensation and benefits, including comprehensive health care and opportunities for professional growth, alongside a commitment to accommodating applicants with disabilities throughout the hiring process.

Miro is seeking a Procurement Coordinator for its finance team in Yerevan, looking for someone who can thrive in a fast-paced environment and contribute to Miro’s strategic goals. The role involves overseeing procurement operations, engaging with stakeholders, and continuously improving procurement processes. Candidates should have 2-4 years of experience in customer-focused roles, strong communication skills, a detail-oriented mindset, and a proactive attitude toward problem-solving. Miro offers various benefits, including competitive compensation, health insurance, professional development opportunities, and a commitment to fostering a diverse and inclusive workplace. The company emphasizes collaboration and aims to empower teams to innovate and create impactful solutions.

Miro is seeking a Procurement Coordinator for its growing team in Yerevan, emphasizing a strong culture and collaboration within the finance, legal, and people operations teams. The ideal candidate should possess critical thinking skills, thrive in fast-paced environments, and have a growth mindset, with 2-4 years of experience in customer-focused roles. Key responsibilities include supervising procurement operations, managing communications with stakeholders and vendors, and improving procurement processes. Miro values diversity and inclusion, aiming to create a supportive environment for all employees while offering benefits such as health insurance, an equity package, and development allowances. The company's mission is to empower teams to innovate collaboratively, reinforcing the importance of teamwork and continuous improvement.

Miro is seeking a Procurement Coordinator to join their finance team in Yerevan, aiming to maintain high standards and a positive culture. The ideal candidate should be able to thrive in a fast-paced environment, manage procurement operations, and engage effectively with stakeholders and vendors. Key responsibilities include overseeing purchase requests and approvals, improving procurement processes, and supporting various teams across different time zones. Applicants should have 2-4 years of customer-focused experience, strong communication skills, attention to detail, and a problem-solving attitude. Miro offers competitive benefits, including health insurance, learning allowances, and a collaborative workplace aimed at fostering diversity and inclusion.

Miro is seeking a Procurement Coordinator to join its finance team in Yerevan, promoting a culture of excellence and collaboration across various departments. The ideal candidate will thrive under deadlines, possess a growth mindset, and exhibit strong communication skills while managing procurement operations. Key responsibilities include overseeing the P2P platform, engaging with stakeholders and vendors, improving procurement processes, and coordinating tasks across teams globally. Applicants should have 2-4 years of customer-focused experience, attention to detail, and a proactive attitude toward problem-solving. Miro offers competitive benefits, including equity packages, health insurance, and opportunities for professional development, all within a diverse and inclusive work environment focused on innovation.

Miro is seeking a Procurement Coordinator to join its finance team in Yerevan, aiming to enhance its procurement operations and support various internal teams. The ideal candidate should possess 2-4 years of experience, strong English communication skills, and a growth mindset, thriving in a fast-paced and uncertain environment. Daily responsibilities include managing the P2P platform, engaging with stakeholders and vendors, streamlining processes, and coordinating across departments. Miro's culture emphasizes collaboration and diversity, striving to create an inclusive environment where all employees can contribute to innovation. The company offers competitive benefits, including health insurance, professional development opportunities, and a supportive workplace atmosphere.

Miro is seeking a Procurement Coordinator to join their finance team in Yerevan, aiming to maintain a high standard of work and foster a strong culture. The role requires someone who excels under deadlines, can think critically, and is adaptable to a fast-paced environment, while also demonstrating a growth mindset and eagerness to learn. Daily responsibilities include managing procurement operations, engaging with stakeholders and vendors, and streamlining processes to enhance efficiency. The ideal candidate should have 2-4 years of experience in customer-focused roles, strong communication skills, attention to detail, and a problem-solving attitude. Miro offers competitive benefits, a collaborative workspace, and promotes diversity and inclusion within its global team to empower innovation.

Miro is seeking a Procurement Coordinator to join their finance team in Yerevan, emphasizing a culture of high standards and collaboration. The ideal candidate should thrive in a fast-paced environment, possess strong communication skills, and have 2-4 years of experience in customer-focused roles. Key responsibilities include supervising purchase requests, engaging with stakeholders and vendors, streamlining procurement processes, and supporting various teams across time zones. Miro offers a competitive benefits package, including health insurance and learning development allowances, while promoting a diverse and inclusive workplace. The company aims to empower teams through innovative collaboration, believing that diversity enhances creativity and teamwork.

Miro is seeking a Procurement Coordinator for its finance team in Yerevan, emphasizing a culture of high standards and collaboration across various departments. The ideal candidate should possess a growth mindset, thrive under pressure, and have 2-4 years of experience in customer-focused roles. Responsibilities include supervising procurement operations, engaging with stakeholders and vendors, streamlining processes, and providing support across teams. The role requires strong communication skills, attention to detail, and a proactive attitude towards problem-solving. Miro offers competitive benefits, a focus on learning and development, and promotes a diverse and inclusive work environment.

Miro is seeking a Procurement Coordinator to join their finance team in Yerevan, emphasizing a culture of collaboration and high standards. The role involves managing procurement operations, communicating with stakeholders and vendors, streamlining processes, and providing support to teams across different time zones. Ideal candidates should have 2-4 years of customer-focused experience, strong communication skills, and a growth mindset, thriving under pressure with a focus on problem-solving. Miro offers a competitive benefits package, including health insurance, learning allowances, and a supportive work environment. The company values diversity and inclusion, aiming to empower teams to innovate and grow while fostering a sense of belonging among employees.

Miro is seeking a Procurement Coordinator to join its finance team in Yerevan, emphasizing a high-performance culture and collaboration across various departments such as Finance, Legal, and Executive teams. The ideal candidate should thrive under deadlines, possess a growth mindset, and be adept at navigating uncertain environments, translating technical skills into pragmatic solutions. Key responsibilities include managing procurement operations, communicating with stakeholders and vendors, streamlining processes, and providing training on procurement policies. Applicants should have 2-4 years of experience in customer-focused roles, strong English communication skills, and a proactive attitude towards problem-solving. Miro offers a supportive work environment, competitive benefits, and is committed to diversity and inclusion as part of its mission to empower teams globally.

Sentry aims to improve software development by providing performance and error monitoring tools that assist over 100,000 organizations, including major companies like Disney and Microsoft. The company uses a hybrid work model, with specific in-office days to foster collaboration among its employees. They are looking for a Senior Platform Engineer to design and maintain internal software systems that simplify infrastructure complexity and enhance reliability, allowing teams to respond quickly in dynamic environments. The ideal candidate should have over five years of experience in software engineering, particularly in infrastructure and platform engineering, with strong skills in Python and familiarity with cloud technologies. Sentry prioritizes equal employment opportunities and strives for a diverse, inclusive culture, encouraging candidates to apply even if they do not meet all qualifications.

SmartBear emphasizes the importance of quality in software development, providing solutions like the SmartBear API Hub, Insight Hub, and Test Hub to enhance visibility and automation for over 16 million users at 32,000 organizations, including major companies like Adobe and Microsoft. They are seeking an Associate DevOps Engineer with 0.6 to 2 years of experience to support infrastructure, automation, and CI/CD initiatives, offering a valuable opportunity for growth in a cloud environment. The role requires strong programming skills, foundational knowledge of AWS, Terraform, Kubernetes, Linux, Git, and CI/CD tools, as well as good problem-solving and communication abilities. Employees can expect structured mentorship, a culture that values diversity and inclusion, and benefits that promote work-life balance. SmartBear is committed to ethical corporate practices and is an equal opportunity employer, fostering an environment where all individuals can thrive based on their merits.

SmartBear emphasizes the importance of quality in software development, providing solutions that enhance visibility and automation for faster delivery of high-quality software. The company, trusted by over 16 million users from 32,000 organizations, is looking for an Associate DevOps Engineer to support their infrastructure, automation, and CI/CD initiatives. This role offers an opportunity for early-career individuals to work with real-world cloud infrastructure while learning best practices and contributing to DevOps projects. Candidates should have 0.6–2 years of relevant experience, strong programming skills (preferably in Python), and foundational knowledge of AWS, Terraform, Kubernetes, and CI/CD tools. SmartBear promotes an inclusive workplace culture, offering mentorship, work-life balance, and opportunities for professional growth.

Zendesk is seeking a RevOps Deal Support Sr. Specialist to enhance commercial success by driving deal velocity and ensuring compliance within a collaborative team. The role involves processing sales orders, providing guidance on contract compliance, and troubleshooting sales-related inquiries while collaborating with cross-functional teams. Ideal candidates should have 2-4 years of experience in sales operations, demonstrate proficiency in CRM tools like Salesforce, and possess strong organizational and communication skills. Preferred qualifications include experience with billing platforms and a background in B2B SaaS business models. The position offers a hybrid work model, allowing flexibility while requiring some in-office attendance, and Zendesk is committed to fostering diversity and inclusion in the workplace.

Atlassian offers its employees flexibility in choosing their work environment, whether from an office, home, or a combination of both, which supports their personal and family priorities. The company is currently looking for a Senior Principal - Customer Success for Strategic Accounts to enhance product adoption and ensure that customers derive meaningful business outcomes, especially amid digital and AI transformations. This role involves closely engaging with executive stakeholders and guiding global organizations through changes, emphasizing measurable outcomes. The Customer Success team, which collaborates with various departments, focuses on value realization for notable clients like NASA and IBM. Key responsibilities include managing strategic customer relationships, creating Customer Success Plans, leading complex projects, advising on AI integration, and advocating for customer feedback to improve Atlassian’s offerings.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a mix of both, thereby accommodating personal priorities. The company is hiring for a Senior Principal - Customer Success, Strategic Accounts to enhance product adoption and ensure clients achieve tangible business results during their digital transformations. The role involves deep engagement with executive-level stakeholders and guiding organizations through complex changes while positioning Atlassian as a strategic partner. The Customer Success team focuses on helping over 300,000 global customers leverage Atlassian’s solutions, with responsibilities including developing Customer Success Plans and driving measurable outcomes. Additionally, the position requires collaboration with various internal teams and acting as a customer advocate to improve Atlassian's offerings.

Atlassian offers flexibility in work arrangements for its employees, allowing them to choose between working in an office, remotely, or a hybrid model. The company is looking for a Senior Principal - Customer Success for Strategic Accounts to enhance product adoption and ensure significant business outcomes for their key clients. This role involves engaging with executive stakeholders, focusing on measurable outcomes, and assisting organizations in navigating digital and AI transformations. The Customer Success team, which collaborates across various departments, aims to help over 300,000 customers, including major corporations like NASA and IBM, realize the value of their Atlassian solutions. Responsibilities include strategic customer management, outcome-driven success, developing customer success plans, leading complex programs, and serving as an advocate for customer needs within the company.

Atlassian offers employees the flexibility to work from various locations, including the office and home, which allows for better balance in personal responsibilities. The company is currently looking for a Senior Principal in Customer Success for Strategic Accounts to enhance product adoption and ensure key customers achieve significant business results during their digital and AI transformations. This role involves close collaboration with executive stakeholders, guiding them through complex organizational changes and fostering strategic partnerships. The Customer Success team aims to help over 300,000 global customers leverage Atlassian solutions effectively, focusing on measurable outcomes and value realization. Key responsibilities include managing strategic customer relationships, leading the development of Customer Success Plans, facilitating complex programs, and proactively addressing risks to improve the overall customer experience.

At Atlassian, employees have the flexibility to choose their work environment—either in an office, remotely, or a hybrid model—allowing them to balance personal priorities. The company is looking for a Senior Principal in Customer Success to enhance product adoption and ensure strategic customers achieve measurable business outcomes, particularly during their digital and AI transformation efforts. This role involves engaging with executive stakeholders to build trusted partnerships and develop Customer Success Plans that align with customer goals. The position also requires leadership in managing complex programs, advising on the use of AI and emerging technologies, and identifying potential risks. Collaborating with various internal teams is essential to improve customer experiences and maximize the value of Atlassian's offerings for over 300,000 global customers.

Atlassian’s SPEAR team focuses on enhancing the efficiency and performance of the company's product suite through innovative technology and systems. The mission is to drive cost-efficient systems that support scalable performance, reliability, and effective capacity management. As a Principal Technical Program Manager, you will lead complex technical programs aimed at improving product quality and efficiency while collaborating closely with stakeholders and technical teams. Key responsibilities include strategic planning, program management, technical collaboration, and overseeing the lifecycle of these programs. Additionally, you will manage risks and communicate project statuses to ensure successful product releases.

The SPEAR team at Atlassian focuses on enhancing the efficiency and performance of its product suite. Their mission is to develop cost-effective systems that ensure scalability, reliability, and effective capacity management. As a Principal Technical Program Manager within this team, you will lead complex technical programs that influence product quality and efficiency. Key responsibilities include strategic planning, program management focused on capacity and performance, technical collaboration, and managing the project lifecycle. Additionally, you will address risks and communicate project status to stakeholders.

Atlassian offers flexible work options, allowing employees to choose between working in an office, from home, or a hybrid model, enabling them to better manage personal and family commitments. The company is currently seeking a Demand Campaigns Manager to lead multi-channel campaigns aimed at enhancing product upgrades for its Cloud and Data Center customer base. This role involves close collaboration with various teams, focusing on optimizing the customer journey through tailored messaging and reduction of upgrade friction. Ideal candidates will have over five years of experience in B2B demand generation, strong analytical skills, and a proven track record in executing integrated campaigns. Responsibilities also include measuring campaign effectiveness, experimenting with innovative tactics, and advocating for customer experience improvements during the upgrade process.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid setups to better manage their personal and family priorities. The company is looking for a Demand Campaigns Manager, Upgrades, responsible for designing and executing multi-channel campaigns aimed at enhancing product upgrades and customer expansion within their Cloud and Data Center markets. This role involves collaboration with various teams, leveraging data and analytics to create tailored marketing strategies that enhance customer journeys and optimize conversion rates. The ideal candidate should have over five years of experience in B2B demand generation, a strong analytical background, and excellent communication skills, especially within a SaaS environment. Ultimately, the position focuses on creatively addressing upgrade challenges and delivering impactful marketing initiatives that align with customer needs and the overall buyer journey.

At Atlassian, employees have the flexibility to work from the office, home, or a combination of both, allowing them to balance personal and family priorities. The company is seeking a remote Marketing Localization Manager based in Poland to oversee localization processes and enhance the international customer experience. This role involves collaborating with the marketing team, developing project plans, and managing localization from start to finish, ensuring high-quality and timely translations. The Manager will also work with external vendors and internal stakeholders to improve workflows and educate them on localization best practices. Additionally, the position focuses on driving operational improvements, implementing new localization processes, and fostering strong relationships across teams to support regional growth.

At Atlassian, employees have the flexibility to choose their work environment, whether that's in an office, from home, or a mix of both, enhancing their ability to prioritize personal goals and family needs. The company seeks a Senior Product Security Engineer for Cloud Security, who will focus on securing cloud platforms through collaboration with engineering teams, developing security controls, and promoting secure practices. Key responsibilities include conducting security assessments, reviewing cloud architectures, automating security processes, and mentoring other engineers. Candidates should have over ten years of experience in security roles, particularly in cloud security, with skills in programming, CI/CD integration, and communication of complex security concepts. Atlassian values individuals who take ownership, proactively identify risks, and demonstrate a passion for security excellence and collaboration.

Atlassian offers flexible work-from-home or office arrangements, allowing employees to better balance personal and family commitments. The company is looking to hire a Senior Product Security Engineer for Cloud Security, who will enhance the security of its cloud platforms by collaborating with engineering teams on security controls and practices. Key responsibilities include conducting security assessments, providing secure architecture reviews, driving automation in security processes, and mentoring other engineers. Candidates need a strong background in cloud security, specifically with AWS, GCP, or Azure, as well as experience in integrating security into development cycles and CI/CD pipelines. Successful applicants will possess excellent communication skills, a proactive approach to risk mitigation, and a passion for improving security through collaboration and automation.

Atlassian's mission is to "unleash the potential of every team," driving the development of popular products like Jira, Confluence, and Trello to enhance teamwork. The company embraces a flexible work environment, allowing employees to choose their work location, which supports their personal and family priorities. As a distributed-first company, Atlassian conducts virtual interviews and onboarding, hiring globally where it has a legal presence. The organization places significant emphasis on data, processing billions of events monthly and relying on robust data platforms for decision-making. They are currently seeking an Engineering Leader for their Data Engineering team to develop data products that support strategic decisions, requiring expertise in data architecture and collaboration with various organizational teams.

Atlassian's mission is to "unleash the potential of every team" by providing products like Jira, Confluence, and Trello that enhance teamwork across various teams. Employees have the flexibility to choose their work environment, whether in an office or remotely, allowing them to balance personal and professional priorities. The company operates on a distributed-first model, conducting virtual interviews and onboarding for global hires. Atlassian heavily utilizes data, processing billions of events monthly, and relies on various teams to make data-driven decisions. The organization is seeking an Engineering Leader for its Data Engineering team to build scalable data products and collaborate with multiple teams to support initiatives involving reporting, analytics, and AI workloads.

Zendesk QA (formerly Klaus) is looking for back-end developers to help create AI-driven customer service quality assurance tools aimed at enhancing customer interactions. The role is hybrid, based in Estonia, offering flexibility while promoting teamwork and innovation. Candidates should have a minimum of three years of back-end development experience, proficiency in programming languages like Go, Python, and Java, as well as strong knowledge of SQL and cloud technologies. Responsibilities include developing APIs, optimizing application performance, ensuring security, and writing automated tests. Zendesk emphasizes diversity, equity, and inclusion in its hiring practices and seeks to provide a supportive work environment for all employees.

The job involves collaborating with a portfolio of customers to enhance their utilization of Zendesk products through optimization and maintenance, while providing strategic consulting and hands-on support. Key responsibilities include managing customer backlogs, maintaining product expertise, guiding customers, and responding to escalations to ensure ongoing value and customer loyalty. Candidates should have a bachelor's degree, at least five years of consulting or customer success experience, and strong communication and project management skills. The role requires the ability to manage multiple priorities and a willingness to travel up to 20%. Zendesk promotes a fulfilling work environment with a focus on diversity, inclusion, and a hybrid work model that combines in-office collaboration with remote flexibility.

The job opening is for a specialist in the Digital Programs and Customer Success team at Zendesk, focused on creating engaging digital content and interactive sessions to enhance customer adoption and satisfaction. Key responsibilities include developing webinars, video tutorials, and virtual training, collaborating with other teams, and leveraging feedback to improve content. Candidates should have over a year of experience in customer-facing roles, strong communication skills, and proficiency with digital tools. The position is hybrid, requiring physical presence in an office in Mexico City or State of Mexico for part of the week. Zendesk promotes a diverse and inclusive work environment and offers reasonable accommodations for applicants with disabilities.

Zendesk is seeking a Principal Product Manager to enhance its AI-powered employee service software. This role involves leading the development of functionalities that assist customers in designing and implementing processes within the platform, focusing on agent efficiency and process automation. The candidate will engage with customers, analyze data, and collaborate with teams to create a user-friendly product roadmap based on customer needs and market trends. Ideal candidates should have significant product management experience, strong prioritization skills, and a passion for developing exceptional user experiences. This position offers a hybrid work schedule, competitive salary, and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Senior Analyst for Product Analytics to analyze customer behavior and provide insights that enhance product adoption and retention. The role involves analyzing customer data, tracking key performance metrics, and collaborating with various teams to support strategic decisions in product development and marketing. Applicants should have a background in quantitative fields, strong data analytics skills, proficiency in SQL, and experience with data visualization tools like Tableau or Looker. The position requires physical presence in Mexico City or the State of Mexico and offers a hybrid work model for collaboration and flexibility. Zendesk emphasizes diversity and inclusion, ensuring a fair hiring process and accommodations for individuals with disabilities.

Zendesk is looking for a Senior Specialist to join their SEO team as an experienced SEO and AEO Content Writer. The role involves creating high-quality, engaging content targeting the US market, optimizing it for search and answer engines to boost visibility and conversions. Responsibilities include researching and writing product landing pages and articles, employing SEO best practices, and collaborating with other teams to align content with business goals. Candidates should have at least five years of relevant experience, a degree in a related field, strong writing skills in US English, and familiarity with SEO tools and CMS platforms. Zendesk promotes a hybrid work environment and values diversity and inclusion, encouraging applicants from all backgrounds.

Zendesk QA is seeking innovative professionals to develop AI-driven customer service quality assurance solutions, with a focus on enhancing customer interactions and satisfaction. The role is hybrid and based in Estonia, requiring expertise in back-end development and familiarity with technologies such as Python, SQL, and cloud services like Google Cloud Platform. Responsibilities include working independently on high-quality code, optimizing application performance, building APIs, and implementing data protection features, while participating in a mission-driven six-week development cycle. Ideal candidates should have at least three years of experience and a strong interest in machine learning, along with excellent communication skills for a collaborative remote work environment. Zendesk promotes an inclusive workplace and is committed to diversity, providing equal opportunity for all applicants.

Zendesk is seeking a Senior Staff Software Engineer to contribute to the development of innovative Employee Service products, focusing on enhancing the self-service onboarding experience. The role involves defining technical foundations, leading system design, and improving existing architectures to ensure a scalable and efficient user experience. The ideal candidate will have extensive experience with Ruby on Rails and various frontend frameworks, along with skills in API design, event-driven architectures, and mentoring team members. Responsibilities include collaborating with cross-functional teams, participating in code reviews, and delivering high-quality software solutions while maintaining engineering standards. The position offers a hybrid work culture, emphasizing flexibility and professional growth through mentorship and leadership opportunities.

Zendesk is seeking a Senior Staff ML Engineer to lead the technical vision for its next generation of GenAI infrastructure and platforms, aiming to enhance customer experience for over 125,000 global brands. The role involves designing high-impact systems, mentoring engineers, and ensuring the effective delivery of AI-driven features across product teams. Key responsibilities include managing core systems related to Large Language Models (LLMs), establishing engineering standards, and coaching other engineers. Applicants should have over 10 years of experience in ML/AI engineering, with at least 3 years in leadership roles and expertise in designing complex distributed systems. Zendesk promotes a flexible hybrid work environment, valuing diversity and inclusiveness while offering competitive compensation packages that include the potential for bonuses and benefits.

Zendesk QA is looking for innovative experts to join their international team in Tallinn, Estonia, focused on developing AI solutions to enhance customer service. The role involves designing and implementing machine learning models, collaborating with a cross-functional team of scientists and engineers, and proposing new features utilizing generative models. Candidates should have strong Python programming skills, a solid understanding of machine learning techniques, and the ability to communicate technical concepts to diverse audiences. Ideal applicants will have experience in building scalable ML solutions and a record of successful production models. Zendesk emphasizes a collaborative work environment with flexible scheduling and a commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Senior ML Engineer to enhance its AI/ML platform, which supports over 125,000 global brands in improving customer experience. The role focuses on developing GenAI infrastructure, including benchmarking frameworks, LLM Proxy, and orchestration tools to empower the organization's ML/AI teams. Candidates should have over five years of experience in deploying ML systems, familiarity with core ML infrastructure, and experience with cloud services and container orchestration. Additionally, the position offers a hybrid work model, opportunities for professional growth, and a culture that emphasizes diversity and inclusion. Employees enjoy flexible working hours, professional development funds, and comprehensive health benefits.

Zendesk QA is looking for experienced back-end developers to join their expanding team to create AI-driven customer service quality assurance solutions, with a focus on enhancing customer interactions. The role is hybrid, based in Estonia, and allows for a combination of remote work and in-office collaboration. Candidates should have at least three years of relevant experience, proficiency in programming languages like Python and Go, and familiarity with cloud-native technologies. Responsibilities include building and optimizing APIs, ensuring application performance, implementing security features, and conducting code reviews. Zendesk fosters an inclusive work environment and is committed to diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking a Senior ML Engineer to lead the development of GenAI infrastructure that supports their customer experience mission for over 125,000 global brands. The role involves building and optimizing machine learning platforms, including the LLM Proxy, and collaborating with cross-functional teams to enhance AI capabilities. Key responsibilities include creating benchmarking frameworks for large language models, ensuring secure and efficient access to AI resources, and implementing best practices for system observability and reliability. The ideal candidate should have over five years of experience in deploying ML systems, familiarity with core ML infrastructure, and proficiency in programming and cloud services. Zendesk emphasizes professional growth and offers a flexible hybrid work environment, along with a commitment to diversity and inclusion in the workplace.

Zendesk aims to enhance customer experience through its products used by over 125,000 global brands. The AI/ML Platform team plays a crucial role in this mission by creating a foundation for AI-driven experiences and is currently seeking a Staff ML Engineer to advance its Generative AI infrastructure. The responsibilities of this position include designing and optimizing ML platform components, ensuring the alignment of platform investments with the company's AI/ML roadmap, and fostering a culture of mentorship within the team. To qualify, candidates should have 7+ years of experience in ML model development and deployment, familiarity with MLOps best practices, and expertise in LLM systems and cloud services. Zendesk promotes a hybrid work environment, offers professional development funds, and is committed to diversity and inclusion in the workplace.

Zendesk aims to enhance customer experience through its products used by over 125,000 global brands. The AI/ML Platform team plays a crucial role in developing infrastructure that supports AI-driven experiences and Large Language Model (LLM) applications. They are seeking a ML Engineer II to design and improve core components for their GenAI infrastructure, working closely with senior engineers and cross-functional teams. The position requires 2-4 years of experience in ML systems, proficiency in Python, and familiarity with cloud services and containerized environments. Zendesk offers a hybrid working model, professional development opportunities, and a workplace committed to diversity and inclusion.

Zendesk is developing a new IT Asset Management (ITAM) product to help companies track and manage their IT assets efficiently. They are seeking a frontend-leaning Software Engineer to join the ITAM Integrations sub-team, responsible for building connections with third-party systems and creating user-friendly UI for asset management workflows. The role involves working collaboratively with backend engineers and product designers to enhance user experience and involve clean, maintainable code development in JavaScript/TypeScript and React. Candidates should have 2–4 years of experience in software engineering, proficiency in modern frontend frameworks, and a strong understanding of frontend-backend communication. Additionally, Zendesk promotes a hybrid work culture and emphasizes diversity, equity, and inclusion in their hiring practices.

Zendesk is seeking an Engineering Manager to lead its AI/ML Platform team, which develops infrastructure for AI-driven customer experiences used by over 125,000 brands. The role involves overseeing the design and optimization of Zendesk's internal LLM Proxy and collaborating with various teams to ensure alignment with company strategy and efficient software delivery. Candidates should have experience managing engineering teams in machine learning or infrastructure and a strong understanding of large language models and platform components. The company offers a supportive work environment with flexible hours, professional development opportunities, and a commitment to diversity and inclusion. Zendesk's hybrid work approach allows for both in-office collaboration and remote flexibility.

Zendesk is seeking a Machine Learning Engineering Manager for their AI Copilot team, emphasizing the importance of customer relationships within a supportive company culture. The role involves leading a team of Machine Learning Engineers and Scientists, collaborating with other AI/ML leaders, and fostering a diverse and engaging work environment. Candidates should have experience in managing teams, delivering machine learning projects, and possess strong communication and prioritization skills. Preferred qualifications include experience with ML products, ML operations (MLOps), and familiarity with SQL or DBT. The position offers a hybrid work model, allowing for a blend of onsite collaboration and remote flexibility.

Zendesk is seeking a highly technical Senior Product Manager to enhance customer experience (CX) through automation and AI technologies. The role involves defining the product roadmap for machine learning-powered features aimed at improving agent efficiency and customer satisfaction. Key responsibilities include collaborating with cross-functional teams, engaging with customers, and analyzing data to drive product development. Candidates should have over four years of product management experience, strong prioritization and problem-solving skills, and a focus on continuous learning. Zendesk promotes a hybrid work environment and values diversity, equity, and inclusion in the workplace.

Zendesk is expanding its IT Asset Management (ITAM) solutions as part of its Employee Service offerings, focusing on automation and intelligent workflows to improve asset tracking and management. They are seeking a Staff Software Engineer to lead the development of scalable and secure backend systems, integrate ITAM with existing services, and enhance observability and compliance. The role requires experience in high-performance software development, particularly with Ruby on Rails, GraphQL, and REST APIs, while also emphasizing collaboration across teams. Additionally, candidates should have a strong understanding of event-driven architectures and multi-tenant SaaS environments. Zendesk offers a hybrid work model, competitive salary, and values diversity and inclusion within its workplace culture.

Zendesk is seeking a Senior Machine Learning Engineer to enhance its AI/ML infrastructure, crucial for the company's mission to improve customer experience for over 125,000 brands. The role involves developing secure and cost-effective ML platforms, managing LLM applications, and collaborating with various teams to build production-ready systems. Responsibilities include creating benchmarking frameworks for LLMs, designing an LLM Proxy, and implementing best practices for system observability and reliability. Candidates should have over five years of experience in deploying ML systems, familiarity with ML infrastructure, and proficiency in server-side programming languages. Zendesk offers flexibility, opportunities for professional growth, and a commitment to diversity and inclusion in the workplace.

Zendesk is launching a new IT Asset Management (ITAM) platform aimed at enhancing enterprise-scale asset tracking, lifecycle automation, and compliance workflows. The company is seeking a Senior Software Engineer to help develop and scale the ITAM Integrations platform, responsible for connecting external IT asset management systems with Zendesk's ITAM. This role involves designing integration workflows, building data ingestion pipelines, and optimizing APIs for seamless data exchange. The ideal candidate should have over five years of experience in software engineering, particularly in integration platforms, with strong backend development skills, preferably in Ruby on Rails. Zendesk offers a hybrid work culture, competitive salary range, and opportunities for professional growth while emphasizing diversity and inclusion in the workplace.

Zendesk is looking to expand its IT Asset Management (ITAM) capabilities with a new product that focuses on enterprise-scale asset tracking and lifecycle automation, which will involve creating an integrations platform. They are seeking a Senior Software Engineer, either backend or full-stack, to develop and scale this platform, requiring expertise in integration architecture and data automation. The role includes designing enterprise-grade workflows for real-time synchronization, developing efficient data ingestion pipelines, and optimizing API components for seamless data exchange. Candidates should have over five years of experience in software engineering, with strong skills in event-driven architectures and scalable API development, preferably with knowledge of IT Asset Management systems. The position offers a hybrid work environment and is supported by an attractive salary range in Poland, along with a commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Senior ML Engineer to enhance their AI/ML Platform, which is crucial for improving customer experience through AI-driven applications. The role involves leading the development of GenAI infrastructure, including tools for benchmarking, A/B testing, and workflow orchestration, while collaborating closely with various teams to create scalable and reliable ML systems. Candidates should have over five years of experience in deploying ML systems and familiarity with core infrastructure components, cloud services, and programming in languages like Python or Java. The position also involves implementing best practices for observability, cost management, and security within AI services. Zendesk promotes a hybrid work model, emphasizing inclusivity and offering various benefits like professional development funds and flexible working hours.

Zendesk aims to enhance Customer Experience through its products that service over 125,000 global brands. The AI/ML Platform team is pivotal in this mission, developing the infrastructure to support AI-driven applications, particularly focusing on Large Language Models (LLMs). They are seeking an Engineering Manager to lead the development of GenAI infrastructure, which includes LLM Proxy and various ML platform tools, ensuring alignment with company strategy while maintaining software quality. The ideal candidate should have extensive experience in managing engineering teams within the ML/AI field, along with a deep understanding of LLM systems and associated platform components. Zendesk promotes a hybrid work environment emphasizing flexibility, professional growth opportunities, and a commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Principal Product Designer in Lisbon, Portugal, to lead product innovation for Zendesk Copilot, focusing on AI-driven experiences. This position involves shaping high-impact design initiatives, collaborating with cross-functional leaders to align design strategy with business objectives, and promoting inclusive design practices. The ideal candidate should be a strategic thinker and skilled communicator with extensive experience in enterprise-level product design, capable of mentoring other designers and influencing stakeholders. Responsibilities include driving design vision, leading complex initiatives, and setting quality standards while using user-centered design methods. The role offers a hybrid work environment where employees can collaborate in-office and work remotely, and Zendesk emphasizes its commitment to diversity, equity, and inclusion in hiring practices.

Zendesk is seeking a Senior Product Designer for their Employee Services team to create intuitive and scalable experiences that enhance employee interactions and streamline workflows. The role entails designing solutions that simplify complexities, reduce friction, and clarify processes, with a strong emphasis on collaboration with product managers, engineers, and service operations teams. Ideal candidates should have over five years of experience in product design, particularly with enterprise SaaS platforms, and possess skills in interaction design, information architecture, and usability testing. The position offers a hybrid work model that combines on-site collaboration with remote flexibility, along with an annual salary ranging from $150,000 to $226,000. Zendesk is committed to fostering diversity and inclusion within the workplace and encourages applications from all qualified individuals.

Sentry is dedicated to improving software development by providing performance and error monitoring tools to developers, with a strong backing of over $217 million in funding and more than 100,000 organizations using their services, including major companies like Disney and Microsoft. They are hiring a Corporate Manager to focus on growth accounts, enhancing sales execution through collaboration with Account Executives (AEs) and Sales Development Representatives (SDRs), and identifying high-potential accounts for targeted outreach. This role emphasizes strategic account management, increasing deal sizes, and establishing efficient sales processes that yield consistent results. Candidates should have experience in building effective sales teams, strategic thinking, and strong communication skills, particularly with senior executives, and a familiarity with modern sales methodologies. Sentry values diversity and inclusivity, offering competitive salaries and benefits while ensuring equal employment opportunities for all applicants.

Sentry is focused on improving software development by providing performance and error monitoring tools, already serving notable clients like Disney and Microsoft. The company is seeking a Head of Sales Strategy & Operations to partner with the CRO and help drive revenue growth through strategic analytics and execution, working primarily in San Francisco following a hybrid model. This role involves managing a small team, identifying growth opportunities, and building processes for sales success while collaborating with various departments. The ideal candidate should possess strong analytical skills, a deep understanding of sales methodologies, and a commitment to ethical practices and result-driven performance. Sentry values diversity and is dedicated to providing equal employment opportunities while ensuring accessibility for everyone in the software industry.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark to help teams turn ideas into reality. The company emphasizes core values such as innovation, teamwork, and inclusivity, while promoting a hybrid work environment that supports work-life balance. Recognized for its workplace culture and innovative solutions, Lucid counts major corporations like Google and GE among its 100 million users globally. New Logo Account Executives (AEs) in the LATAM region are responsible for driving business growth and managing customer relationships, ensuring customer engagement and renewals. Ideal candidates for this role have prior sales experience, business fluency in Spanish, and excellent communication skills, preferably with SaaS/tech experience and familiarity with sales tools.

Lucid Software is a leading company in visual collaboration and work acceleration, offering products like Lucidchart and Lucidspark. The company emphasizes its core values, which include innovation, teamwork, and a commitment to diversity and inclusion. Lucid operates as a hybrid workplace to support work-life balance, with a notable reputation as reflected in various accolades from Forbes, Fast Company, and Fortune. The company boasts over 100 million users, including Fortune 500 companies like Google and GE, and collaborates with industry giants like Atlassian and Microsoft. The role of New Logo Account Executives involves driving sales growth, managing customer relationships, and ensuring customer satisfaction, requiring strong sales experience and communication skills.

Enterprise Account Executives (EAEs) at Lucid are responsible for driving strategic growth among existing customers within their assigned territories by targeting specific markets and engaging in outbound prospecting. They collaborate with internal resources such as leadership and engineering teams to unlock customer growth opportunities and work closely with Customer Success Managers to ensure client satisfaction and renewals. EAEs need to maintain in-depth knowledge of Lucid's collaboration suite and understand the competitive landscape to identify and generate new business opportunities through various outreach methods. The role requires a minimum of 5 years of sales experience, particularly with Enterprise-Grade customers, along with project management skills for complex sales processes. Preferred candidates possess additional language skills and experience with sales acceleration tools as well as a strong educational background.

Lucid Software is a leader in visual collaboration, offering a suite of products like Lucidchart and Lucidspark, while adhering to core values of innovation, teamwork, and inclusivity. The company fosters a hybrid work environment that promotes work-life balance and has received accolades for its culture and workplace practices, including listings on the Forbes Cloud 100 and Fortune's Best Workplaces in Technology. With over 100 million users, Lucid serves leading organizations such as Google and GE, and partners with major players like Microsoft. The role of Enterprise Account Executives (EAEs) focuses on strategic growth and customer engagement for existing accounts in EMEA, requiring expertise in sales processes and the ability to drive business value. Candidates should have 5+ years of SaaS sales experience, strong communication skills, and familiarity with CRM tools, while preferred qualifications include proficiency in additional European languages and experience in sales acceleration tools.

Lucid Software is a leader in visual collaboration, offering tools like Lucidchart and Lucidspark that help teams transform ideas into reality. The company values innovation, teamwork, and diversity, promoting a hybrid work environment that supports work-life balance. Lucid's products are renowned globally, with accolades from Forbes, Fast Company, and Fortune, and cater to over 100 million users, including major corporations like Google and GE. Enterprise Account Executives (EAEs) play a crucial role in driving growth by identifying market opportunities, managing customer relationships, and collaborating with various teams to close sales. Candidates for EAEs require a strong sales background, experience in SaaS, and a successful track record in managing enterprise-grade clients, while fluency in English and additional European languages is preferred.

Figma is expanding its team to make design accessible and to enhance collaboration through its platform, which supports various aspects of the design process. The role of a Recruiting Manager involves leading a team of recruiters to implement effective staffing strategies for Engineering and collaborating with leadership to meet business needs. The position emphasizes team growth and the optimization of recruiting processes to ensure efficiency and a positive candidate experience. Figma values diversity and offers competitive compensation, benefits, and work location flexibility, reflecting its commitment to an inclusive workplace. Applicants with relevant experience are encouraged to apply, even if their background doesn't exactly match the job description, as personal growth and learning are valued at Figma.

Figma is expanding its team to enhance design accessibility and streamline workflows for creative and engineering teams. The company seeks a Recruiting Manager to lead and mentor recruiters, focusing on staffing strategies to support Engineering while ensuring a collaborative recruiting process. Ideal candidates should have significant recruiting and management experience, particularly in engineering, and a track record of using data to improve recruitment efficiency. Figma promotes a diverse and inclusive workplace with competitive compensation, benefits, and equity options. The recruitment process emphasizes equal opportunity and reasonable accommodation for individuals with disabilities.

SmartBear focuses on enhancing software quality through its various solution hubs, including SmartBear API Hub and SmartBear Test Hub, which aim to bring automation and visibility to software development processes. The company serves over 16 million professionals across 32,000 organizations, including notable clients like Adobe and Microsoft. The role of Junior Software Engineer involves resolving business challenges, developing scalable applications, and creating backend services using Java and Spring Boot, with a strong emphasis on Agile methodologies. Candidates are expected to have 2-4 years of experience with Java 17 or higher, as well as familiarization with REST, JSON, and relational databases. SmartBear promotes a culture of growth and inclusivity, celebrating diverse perspectives and ethical business practices in locations worldwide.

SmartBear focuses on delivering quality software through its various solution hubs, including the SmartBear API Hub, which enhances visibility and automation in software development. The company serves over 16 million developers across more than 32,000 organizations, featuring clients like Adobe and Microsoft. They are hiring a Junior QA Engineer for their API Hub, responsible for various testing responsibilities, including acceptance testing and automation using tools like Playwright and JavaScript. SmartBear promotes a collaborative work environment, invests in employee growth, and values inclusivity and ethical practices, ensuring a respectful and diverse workplace. The company is headquartered in Somerville, MA, with global offices and has received industry accolades for its innovations and workplace culture.

SmartBear emphasizes the importance of quality in software development, offering solutions that enhance visibility and automation through its platforms like SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub. The company supports over 16 million developers across more than 32,000 organizations, including industry leaders such as Adobe and Microsoft. The Junior QA Engineer role focuses on ensuring the quality of API Hub, which facilitates the entire API lifecycle for teams using the Swagger framework, involving tasks like testing and collaborating with product teams. Candidates should have 1-2+ years of software testing experience, familiarity with tools like Playwright and Cucumber, and good documentation skills. SmartBear is committed to creating an inclusive workplace, investing in employee success, and adhering to ethical corporate practices, making it a leader in both technology and corporate responsibility.

SmartBear focuses on ensuring software quality through its various solution hubs, which enhance visibility and automation within software development. The company, trusted by over 16 million professionals, is seeking a DevOps Engineer for its Test Hub to improve infrastructure and drive automation across global teams. Candidates should have 3-5 years of experience in DevOps, with proficiency in AWS, Linux, and tools like GitHub Actions and Ansible. SmartBear promotes a collaborative, inclusive work environment and emphasizes career growth and employee well-being, including benefits like taking birthdays off. Additionally, the company is committed to ethical practices and diversity, striving to create a positive impact in the communities it serves.

The AI Specialist, Customer Success role at Zendesk focuses on enabling customers to achieve business outcomes rapidly by leveraging Zendesk's advanced AI solutions. This position involves collaboration across various levels of a customer's organization, from executives to front-line users, ensuring that clients derive maximum value from their investments in Zendesk. Key responsibilities include driving AI adoption through proactive engagement, fostering strong customer relationships, and acting as a bridge between Zendesk's internal teams and customers to facilitate successful outcomes. Candidates should possess a minimum of three years in customer success or related fields and demonstrate the ability to advocate for customers while managing software technology effectively. Furthermore, Zendesk promotes a hybrid work environment, valuing inclusivity and diversity within its workforce.

Zendesk is seeking a German-speaking Technical Support Engineer who excels in providing technical assistance across various communication channels, including live chats, emails, and video calls. The ideal candidate should have over four years of technical support experience, be fluent in both English and German, and possess excellent customer service and communication skills. This role emphasizes empathy and resourcefulness, with a focus on resolving customer issues and empowering users through knowledge sharing. Zendesk promotes a hybrid working model, allowing employees the flexibility to work from home and in the Lisbon office part-time. The company values diversity and inclusivity, ensuring equal opportunity for all applicants and employees.

Zendesk is seeking a software engineer to join their Contact Center team, particularly focusing on their Voice products, which are complex real-time applications. The ideal candidate should be passionate, collaborative, and responsible for delivering high-quality software through all phases of the development lifecycle. Key responsibilities include designing, implementing, testing, and deploying software, along with participating in code reviews and troubleshooting. Candidates should have experience in JavaScript (React) and either Ruby/Rails or Golang, along with strong communication skills and a willingness to tackle challenges flexibly. The position offers a hybrid work model, a competitive salary range, and emphasizes Zendesk’s commitment to diversity, equity, and inclusion in the workplace.

Zendesk is launching the Scaled Customer Success Associate Program, aimed at recent graduates and early-career individuals, to help them build a foundation in customer success within the tech industry. The program features comprehensive onboarding to familiarize participants with Zendesk tools, including AI capabilities, and a blended learning approach that combines training with real-world customer interactions. Participants will engage with a variety of customers, provide tailored recommendations, collaborate across teams, and utilize data analytics to enhance customer experiences. The program emphasizes mentorship and global collaboration in a hybrid work environment based in Austin, TX. Overall, this initiative offers valuable hands-on experience in a dynamic setting, preparing individuals for successful careers in technology.

Zendesk is seeking an engineer to join its Machine Learning Organization, focused on enhancing customer experience for over 125,000 brands worldwide. The role involves collaborating with ML scientists and engineers to develop high-quality machine learning and AI products. Daily responsibilities include writing clean code, tackling customer challenges using ML, and contributing to technical discussions and MLOps processes. Applicants should have an interest in machine learning, proficiency in languages such as Python or Java, and a collaborative mindset. Zendesk offers a fulfilling work environment with flexible hours, opportunities for professional development, and a commitment to diversity and inclusion.

Zendesk is seeking a proactive and organized Executive Assistant to support senior leaders, focusing on enhancing operational efficiency and daily operations. Responsibilities include managing complex calendars, coordinating travel, and handling sensitive information with discretion. The ideal candidate should be detail-oriented, resourceful, and possess strong organizational skills while demonstrating a can-do attitude. The position requires 2–4 years of administrative experience, proficiency in Google Workspace, and flexibility to work with leaders across different U.S. time zones. Additionally, the role is hybrid, allowing for both in-office and remote work, and Zendesk emphasizes its commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Global Security & Safety Intelligence & Response Coordinator for its Pune office, responsible for gathering intelligence, monitoring threats, and responding to incidents to protect employees and assets. This entry-level role is an opportunity for individuals interested in a career in security within a collaborative team across the Asia Pacific region. The ideal candidate should possess strong interpersonal, communication, and problem-solving skills, along with a proactive mindset and a commitment to learning and development. Preferred qualifications include experience in security operations, intelligence analysis, and familiarity with security systems, along with a relevant bachelor's degree. Applicants must be based in Maharashtra or willing to relocate and work in Pune, and Zendesk emphasizes an inclusive work environment.

Zendesk is seeking a Global Security & Safety (GSS) Analyst for their Melbourne office, a junior-level position focused on ensuring the safety of employees and assets across the Asia-Pacific region. The role involves monitoring physical threats, responding to incidents, and producing intelligence reports based on open-source information. Candidates should possess strong interpersonal and communication skills, a customer-centric mindset, and a keen interest in learning about corporate security. Basic qualifications include 1-2 years of relevant experience and proficiency in analytical report writing, while preferred qualifications comprise military or law enforcement experience and knowledge of physical security systems. Zendesk promotes a hybrid work model, emphasizing collaboration in the office while allowing remote work flexibility, and is committed to diversity and inclusion in the workplace.

SmartBear is seeking a Senior People Partner (HRBP) to align People & Culture initiatives with business goals and support their dynamic team. This role involves partnering with leadership to translate business strategies into actionable people plans, providing coaching on performance management, and boosting employee engagement through data analysis. The ideal candidate will have over 10 years of experience in a senior HR role, a strong understanding of performance management, and excellent communication skills. SmartBear offers a competitive benefits package, a hybrid work model, and a commitment to building an inclusive and positive work environment. The company values ethical practices and social responsibility, striving to improve the technology-driven world while celebrating diversity among its employees.

Atlassian offers flexible work arrangements, allowing employees to choose their work location, whether from home, an office, or a hybrid model, facilitating personal and family responsibilities. They are hiring a Senior Design Manager to lead and enhance their Design Technology practice by managing a team of Design Technologists, focusing on integrating advanced prototyping and AI tooling within the design process. This role requires hands-on technical leadership and collaboration with cross-functional teams to create scalable and inclusive design solutions for Atlassian's user experience. The successful candidate will also establish best practices in design technology, champion inclusive design, and support career development within the design organization. Key qualifications include extensive experience in software product design, a strong understanding of design technology and prototyping, and the ability to effectively communicate and mentor team members, ultimately driving innovation and quality in product experiences.

At Atlassian, employees have the flexibility to choose their work environment, whether it's in an office, at home, or a hybrid of both, promoting a healthy work-life balance. The Senior Design Manager role focuses on establishing and enhancing Atlassian's Design Technology practice, overseeing a team that integrates design and engineering through advanced prototyping and AI tooling. This position requires both people management and technical leadership to drive innovation and support scalability in design solutions across the Atlassian suite. Responsibilities include collaborating with cross-functional teams, championing inclusive design, and mentoring design talent, while also ensuring the incorporation of AI-driven methods in design processes. Applicants should possess extensive experience in software design and management, with a strong background in AI application and a track record of shaping design tools and practices across organizations.

Atlassian offers a flexible work environment where employees can choose to work in-office, remotely, or a hybrid of both, allowing them to manage personal and family priorities effectively. The company is a distributed-first organization, conducting virtual interviews and onboarding processes, and hiring talent globally wherever they have legal operations. The role of an Enterprise Customer Success Manager (CSM) involves building relationships with customers to help them maximize their investment in Atlassian products, focusing on product adoption and long-term growth. CSMs work closely with various customer profiles, from executives to global teams, and develop strategies to mitigate churn while ensuring that customers realize the value of their solutions. Candidates for this position should have significant experience in customer success or account management, with specific expertise in managing enterprise customers using complex SaaS products and tools.

Atlassian offers its employees the flexibility to work from the office, home, or a mix of both, enhancing their ability to manage personal and family commitments. The company, being distributed-first, conducts interviews and onboarding virtually and hires globally in regions where they have a legal entity. Enterprise Customer Success Managers (CSMs) play a crucial role in helping customers realize the value of their Atlassian solutions, engaging with various client profiles to support product adoption and growth. In this role, CSMs are expected to develop trusted advisor relationships, manage customer success plans, and proactively address potential churn while maintaining deep product knowledge. Candidates should have experience in customer success or account management, be familiar with major Atlassian tools, and be capable of balancing customer needs effectively.

At Atlassian, employees have the flexibility to work from the office, home, or both, allowing them to better manage their personal and family commitments. The company's hiring practices extend globally, with virtual interviews and onboarding processes, reflecting its distributed-first culture. Enterprise Customer Success Managers (CSMs) play a crucial role in helping customers maximize their investment in Atlassian products by facilitating successful adoption and ongoing growth. In this role, CSMs build relationships with a diverse range of customer profiles and collaborate on success plans to ensure alignment and progress. Candidates for this position should have 5-8 years of experience in Customer Success or account management, a strong understanding of SaaS products, and fluency in Portuguese and English.

Atlassian offers flexible working arrangements, allowing employees to work from home, in the office, or a combination of both, enhancing personal and family support. The company conducts virtual interviews and onboarding, as it operates as a distributed-first organization, and hires globally where it has legal entities. Enterprise Customer Success Managers (CSMs) at Atlassian play a crucial role in helping clients maximize the value from their products, fostering relationships across various customer profiles, including executives and global teams. Responsibilities of the role include developing success plans, engaging customers for product adoption, and mitigating churn through proactive management. Ideal candidates should have significant experience in customer success or account management, a background in SaaS products, and the ability to communicate effectively in both Portuguese and English.

At Atlassian, employees have the flexibility to choose their work location, whether in-office or remote, enhancing their ability to manage personal priorities. The role of Principal Product Designer (Design Technologist) involves leading design technology initiatives across multiple products, with a focus on mentorship and fostering innovation through AI integration. The position is part of the Atlassian Design System (ADS) team, which collaborates with various experts to create scalable and inclusive design solutions. Key responsibilities include establishing design technology practices, promoting advanced prototyping methods, and ensuring adherence to accessibility standards. Candidates should possess extensive experience in design technology and have a proven track record of influencing cross-functional collaborations and scaling design practices within organizations.

Atlassian provides flexibility for employees to choose their work environment, whether from home, an office, or a mix of both, allowing them to balance personal and professional priorities. The company is seeking a Principal Product Designer (Design Technologist) to lead design technology initiatives that affect multiple products, focusing on prototyping, AI integration, and design-to-code workflows. This role involves mentoring teams, establishing best practices, and advancing the Design Technology practice within the Atlassian Design System (ADS), collaborating with product and engineering teams to create scalable and inclusive design solutions. Candidates should have over 10 years of software design experience, particularly in design technology, with strong expertise in prototyping and front-end development skills. The position emphasizes the impact of innovative design practices at scale, enhancing the quality and efficiency of Atlassian's products.

At Atlassian, employees enjoy flexible work arrangements, allowing them to work from home, in the office, or a combination of both, which supports their personal and family priorities. The company is focused on expanding its Business Value Advisory practice, which helps major clients recognize and articulate the value of using Atlassian's solutions. This role involves deeply understanding large enterprises, working with sales teams, and engaging with key customer stakeholders to enhance decision-making processes and maximize the benefits of Atlassian products. Candidates are expected to utilize their expertise in consultative value discovery and financial modeling to develop tailored business cases for executive audiences. Additionally, the position requires collaboration with internal teams and may involve travel for customer meetings and key organizational events.

Atlassian offers flexible work options for its employees, allowing them to choose between working in an office, from home, or a hybrid approach. The company focuses on hiring globally and utilizes virtual interviews and onboarding processes. The Business Value Advisory practice within Atlassian aims to assist strategic accounts in quantifying the value of the company's solutions, contributing to its mission of helping businesses transform their operations. A new position is available on the team for an individual skilled in consultative value discovery, who will work with sales and success organizations to enhance customer engagements through tailored financial models and compelling business cases. This role involves collaboration with executives, travel for key events and customer meetings, and contributions to the development of value-selling resources.

Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a combination, promoting better work-life balance. The company is seeking to expand its Business Value Advisory practice, which assists strategic accounts in recognizing and articulating the value of Atlassian solutions, with a focus on enhancing customer success. Candidates for this role should possess skills in consultative value discovery, financial modeling, and experience in engaging with executive-level stakeholders. Responsibilities include developing customized business cases and contributing to the evolution of financial models and value consulting at Atlassian. The position may require some travel for internal events and customer meetings, with a reporting line to the Head of Business Value Advisory and collaboration across global teams.

Atlassian offers employees the flexibility to work from home, in an office, or a combination of both, allowing individuals to balance personal priorities. The company hires globally and conducts virtual interviews and onboarding, which aligns with its distributed-first model. The Business Value Advisory practice is focused on strategic accounts, helping clients understand the value of Atlassian’s solutions, which are used by 83% of Fortune 500 companies. This role involves engaging with executive-level stakeholders to develop business cases that demonstrate the return on investment of Atlassian products, while also creating resources to support value-selling practices within the organization. The position requires collaboration with sales and solutions teams, offering opportunities for thought leadership and occasional travel for events and customer meetings.

Atlassian offers flexible work options, allowing employees to work from various locations, which helps them balance personal and family priorities. The company is expanding its Business Value Advisory practice to support strategic accounts globally by quantifying the value of its solutions for customers. The role involves collaborating with sales teams and stakeholders to develop compelling business cases that demonstrate the return on investment for Atlassian's offerings. Candidates for this position should have strong consultative and financial modeling skills to provide insightful support to major customers while also contributing to resources that facilitate value-selling strategies. The job may require some travel for internal events and customer meetings, reinforcing the collaborative nature of the work and the importance of engaging with clients face-to-face.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a hybrid approach, which supports their personal and family needs. The role of Lead Product Designer (Design Technologist) involves leading projects that impact multiple departments, focusing on delivering scalable design technology solutions while mentoring others to foster innovation in prototyping and AI-led design. The position is part of the Atlassian Design System (ADS), which collaborates with various teams to create inclusive and coherent design solutions for all Atlassian applications. Key responsibilities include championing rapid prototyping, enhancing design workflows through automation, and resolving complex design technology issues involving AI and front-end development. The ideal candidate should have over seven years of experience in design technology, strong skills in prototyping tools, and a demonstrated ability to mentor others and drive cross-functional projects.

At Atlassian, employees have the flexibility to work from either an office or home, providing them with greater control over their personal and professional responsibilities. The Lead Product Designer (Design Technologist) role involves overseeing impactful projects across multiple departments and delivering high-quality design technology solutions. This position is part of the Atlassian Design System (ADS) team, where collaboration with product and engineering experts is essential to create scalable and inclusive design solutions. Key responsibilities include mentoring less experienced designers, improving design workflows with custom tooling, and advancing innovation through AI technologies. Candidates should have over seven years of experience in design technology, strong skills in relevant frameworks, and the ability to lead cross-functional initiatives while promoting best practices in design.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a hybrid setup to better balance personal and professional priorities. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and hiring globally wherever they have legal entities. Atlassian focuses on advancing the public sector, partnering with various government agencies and universities to enhance operational efficiency through software and collaboration tools. The Director of National Security Sales is tasked with achieving growth targets within the Department of Defense and related sectors, developing go-to-market strategies, and fostering customer relationships. This role also involves collaborating with internal teams to shape product development and promote the company's brand through participation in industry events.

Atlassian offers flexible work options, allowing employees to choose between in-office, remote, or hybrid arrangements to better manage personal and family priorities. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and has a global hiring reach. Atlassian is focused on enhancing its public sector vertical by collaborating with US government agencies and educational institutions to improve services through software and collaboration tools. The Director of National Security Sales role involves achieving growth targets in sectors like the Department of Defense and developing a go-to-market strategy while fostering relationships with solutions partners. This position includes collaborating with internal teams to influence product development for national defense customers and representing the brand at industry events.

Atlassian is transforming the software development landscape by partnering with major organizations like NASA and Tesla to foster collaboration. The company serves over 300,000 customers globally, and the Account Executive role is pivotal in helping large accounts maximize their investment in Atlassian products. Reporting to the JAPAN Sales Director, the sales leader will oversee a team of 4-7 enterprise Account Executives who manage existing enterprise customers in Japan. This role involves modeling exemplary leadership, developing sales strategies, and engaging with C-Suite executives to drive revenue and build a strong pipeline. Additionally, the leader will focus on talent retention and advocacy for customer needs, ensuring a seamless experience through complex sales processes.

Atlassian is transforming the software development sector, aiding renowned teams such as NASA, Nike, Pixar, and Tesla in enhancing human collaboration through software. The company boasts over 300,000 global customers, and the Account Executive role focuses on scaling investments for significant accounts in Japan. Reporting to the JAPAN Sales Director, this position involves leading a team of enterprise sellers responsible for servicing existing customers in the region. Key responsibilities include building a sales team, hiring new talent, and devising strategies to boost revenue while engaging with C-Suite executives. The successful candidate will be expected to advocate for customer needs and support teams in navigating complex sales processes while fostering talent retention and development.

At Atlassian, employees have the flexibility to work from the office, home, or a hybrid of both, allowing them to better manage personal and family responsibilities. The company operates globally, providing opportunities for hiring across various countries and conducting virtual interviews and onboarding as a distributed-first organization. With over 300,000 customers, including major entities like NASA and IBM, Atlassian focuses on enhancing team potential through innovative software solutions while integrating artificial intelligence into its cloud products. The sales team's role involves developing strategic plans for high-value accounts, fostering relationships with key decision-makers, and collaborating with internal teams to meet customer objectives. Success in this position requires a customer-focused approach, strong organizational skills, and a commitment to Atlassian’s values, with opportunities for mentoring junior sales team members.

Atlassian offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid setups to better support their personal and family goals. The company operates globally, conducting interviews and onboarding virtually, emphasizing a distributed-first approach. With a diverse customer base, including well-known organizations, Atlassian aims to enhance team potential through innovative software solutions and responsible AI integration. The sales team plays a crucial role in developing relationships with high-value customers, crafting tailored strategies to foster mutual success, and collaborating with various internal teams to ensure customer satisfaction. The responsibilities for sales roles include strategic planning, relationship building, market research, and mentoring team members while maintaining a strong understanding of Atlassian's offerings.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work settings to better support their personal priorities. The company hires globally and conducts virtual interviews and onboarding, reflecting its distributed-first approach. With a customer base exceeding 300,000, including major organizations like NASA and Coca-Cola, Atlassian focuses on unleashing team potential through innovative software solutions. Their sales team plays a crucial role in fostering relationships with key decision-makers at high-value accounts, creating tailored strategies for growth, and enhancing customer satisfaction. Responsibilities include developing strategic sales plans, leading negotiations, conducting market research, and mentoring junior sales staff, all aligned with Atlassian's core values.

At Atlassian, employees have the flexibility to work from home or the office, allowing them to balance personal and professional commitments. The company actively hires globally and conducts its interviews and onboarding processes virtually, reflecting its distributed-first culture. Currently, Atlassian is seeking a Senior Systems Engineer to join a high-impact team focused on building and scaling its Kubernetes platform. The role involves designing, implementing, and maintaining Kubernetes clusters, ensuring their performance and security, automating tasks, and mentoring junior members. Atlassian values collaborative efforts and aims to foster a top-tier engineering organization that can efficiently support its cloud transition and enhance its core products like Jira and Trello.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work to better support their personal and family goals. The company conducts virtual interviews and onboarding, hiring talent from any location where they have a legal entity. They are seeking a Senior Systems Engineer for a fully remote position (GMT+10) to join a team focused on building and managing scalable cloud infrastructure on their Kubernetes platform. Key responsibilities include designing and maintaining Kubernetes clusters, troubleshooting issues, implementing security best practices, and automating tasks, while also mentoring junior team members. Atlassian aims to establish a world-class engineering organization by empowering teams to contribute to their core products and drive future innovations.

Atlassian allows employees to choose their work environment, whether it's in-office, remote, or a hybrid setup, giving them flexibility to meet personal commitments and goals. The company is open to hiring globally and conducts interviews and onboarding processes virtually, emphasizing its distributed-first approach. The role of an Observability Architect in the Platform Engineering team involves collaborating with various teams to enhance telemetry offerings and develop a centralized monitoring solution for all products. This position includes leading the design and decision-making for telemetry architecture, improving user experience, and driving innovation in observability systems. Candidates should have experience with large-scale telemetry systems, data ingestion pipelines, and software development, with preferred knowledge in compliance and cloud architecture.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work environments, which supports their personal and family priorities. The company conducts virtual interviews and onboarding, reflecting its distributed-first approach. The role of Observability Architect within the Platform Engineering team involves enhancing telemetry offerings and developing an integrated monitoring solution for Atlassian's products. This position requires leading the telemetry architecture's design, partnering with Technical Program Managers and developers to improve user experience, and fostering innovation in telemetry solutions. Ideal candidates should have significant experience in building telemetry systems and data pipelines, alongside software development skills in Java or Python, and should be prepared to mentor junior team members while addressing complex architectural challenges.

At Atlassian, employees enjoy flexible working arrangements, allowing them to choose between office, home, or hybrid setups to better accommodate their personal and family commitments. The company hires globally, conducting interviews and onboarding virtually to support its distributed-first approach. The role of the Observability Architect in the Platform Engineering team involves enhancing Atlassian’s telemetry offerings by defining a centralized monitoring solution for all products. This position requires leading the design and architecture of telemetry systems, partnering with other teams to improve user experience and foster innovation. Candidates should have experience with large-scale telemetry systems, data ingestion pipelines, and relevant software development, with preferred qualifications including knowledge of regulations like GDPR and experience with AWS architecture.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid setups to better manage personal and professional priorities. The company is hiring a Senior Enterprise Technical Architect for its Advisory Services team to provide expert guidance on Atlassian products. This role involves leading engagements in the Korean market and assisting clients in overcoming business challenges through Atlassian solutions. The architect will collaborate with peers across various teams to ensure strategic outcomes and exceptional service delivery. Additionally, maintaining current knowledge of best practices and enhancing solution expertise are key responsibilities of the position.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both to better support their personal and family priorities. The company conducts interviews and onboarding virtually, maintaining a distributed-first approach. They are currently seeking a Senior Enterprise Technical Architect to join the Advisory Services team, focusing on providing expert guidance on Atlassian products and solutions to clients. This role involves leading engagements in the Korean market and collaborating with clients to address their business challenges with Atlassian offerings. The architect will also work with cross-functional teams to enhance service delivery and stay updated on best practices in solution expertise.

Atlassian offers flexible working arrangements, allowing employees to choose between office work, remote work, or a hybrid approach, thereby supporting their personal and family priorities. The company hires globally in regions where it has a legal entity, with virtual interviews and onboarding as part of its distributed work model. They are currently seeking a Senior Enterprise Technical Architect to join their Advisory Services team, focusing on Atlassian products to assist clients in achieving successful outcomes. This role involves leading engagements in the Korean market and collaborating with clients to address their business challenges using Atlassian solutions. The individual will work cross-functionally within Advisory Services and across teams to create technical content and grow their expertise in alignment with best practices.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a hybrid of both, fostering better personal and family support. The company is seeking a Senior Design Manager to lead the design efforts for the Teamwork Graph, which connects various aspects of its products. This role involves managing a team of designers across multiple locations and requires strong product design expertise and leadership skills. The Senior Design Manager will collaborate with Product and Engineering managers to prioritize impactful outcomes and ensure design quality throughout the project lifecycle. Additionally, the role involves coaching team members, communicating work progress, and advocating for a platform-first approach that enhances the overall design impact across the company.

Atlassian offers flexible work options for employees, allowing them to choose between working in the office, remotely, or a combination of both, enhancing their ability to manage personal priorities. The company is seeking a Senior Design Manager to lead the design efforts for the Teamwork Graph, a platform that integrates people, content, and activities across its products, with the role being remote but requiring alignment with the Eastern Australian Time Zone. This position involves managing a team of product designers, focusing on advancing the platform's design strategy while ensuring high-quality, user-centered outputs. The Senior Design Manager will collaborate with Product and Engineering teams to prioritize projects, provide constructive feedback, and help team members grow professionally while maintaining design excellence. Additionally, the role emphasizes building cross-functional relationships, developing an understanding of the underlying technical systems, and advocating for platform-first strategies that enhance design impact across Atlassian.

Atlassian offers a flexible work environment, allowing employees to choose between office, home, or a hybrid setup, which helps them manage personal and family priorities. The IT Service Management (ITSM) team focuses on modernizing IT operations by using AI and machine learning to streamline service requests and automate operational tasks. As a Principal Engineer within ITSM, one would work on innovative AI algorithms to enhance IT problem-solving and reduce resolution times. The role includes leading projects, collaborating with multidisciplinary teams, and mentoring junior engineers, all while using a tech stack primarily based on Python, Java, and Kotlin on AWS. This position is designed to make a significant impact on the reliability and performance of Atlassian's software, ultimately enhancing customer satisfaction.