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Atlassian offers flexible work options—office, remote, or a blend—and hires in any country with a legal entity. The role is to deliver world-class customer support via chat, email, and phone, own and troubleshoot customer technical issues, and escalate promptly according to SOP while collaborating across teams. You’ll create knowledge base articles, participate in technical communications to share practices, and pursue specialization with ongoing training. Competencies include customer orientation, effective communication, adaptability, teamwork, and a learning aptitude. Qualifications include 3-5 years in technical support or SaaS/system administration for large user bases, experience across channels, and must-have skills in SQL, log analysis, APIs/REST, browser dev tools, Splunk, and basic networking; nice-to-haves include OAuth/SAML, Linux, mail protocols, cloud/AWS, and Java stack debugging.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires in any country with a legal entity to support employees’ family and personal goals. The role centers on delivering world-class customer support via Chat, Email, and Phone, owning and troubleshooting issues with collaboration and best practices, and escalating according to Standard Operating Procedures. Additional duties include creating knowledge base articles, participating in technical communications to share best practices, and focusing on a technical specialization with ongoing training. Key competencies include customer orientation, effective communication, adaptability, teamwork, and a strong learning aptitude. Must-have qualifications cover 3-5 years in technical support/SAAS for a large user base, experience in high-volume cases, and skills in SQL, log analysis, APIs/REST, browser dev tools, HAR analysis, Splunk, and basic networking; nice-to-haves include OAuth/SSO, Linux, mail protocols, cloud/AWS familiarity, and Java-based application troubleshooting.

The Atlassian Ecosystem and Marketplace organization enables customers to extend Atlassian products by offering trusted apps or by building custom solutions, with publishers able to publish on Atlassian Marketplace to gain visibility and monetization opportunities. They are hiring a senior principal engineer with a deep engineering background who will build solutions that help builders succeed, working with other senior technical leaders to develop a long-term architecture that is scalable and flexible for a wide range of builders outside Atlassian. Ideal candidates care deeply about builder productivity and delivering simple, powerful solutions, with past work serving developers and non-developers through low-code/no-code toolsets and AI-powered capabilities. You’ll shape the forward-looking technical direction and long-term architecture for Ecosystem and Marketplace, collaborate with product, engineering and design to align with Atlassian’s broader strategy, and drive large-scale projects spanning multiple teams. You’ll mentor engineers, improve software quality and code reviews in an agile environment, influence operational excellence standards across Atlassian, and hire and develop other engineers.

The Atlassian Ecosystem and Marketplace organization enables customers to do more with Atlassian products by offering trusted applications and letting builders publish custom apps on Atlassian Marketplace for monetization. This job posting seeks a senior principal engineer who will shape the forward-looking technical direction and long-term architecture to serve a wide range of builders outside Atlassian, working with other senior technical leaders. You are an ideal candidate if you care deeply about builder productivity, have built solutions for developers and non-developers through low-code or no-code toolsets, can leverage AI, and are fearless in experimenting and learning from failures. You will shape strategy, collaborate across product, engineering, and design to align with Atlassian product and platform strategy, partner with other principal engineers to drive multi-team, large-scale projects, contribute pragmatic guidance for investing in long-term architecture while maintaining current system quality, and improve software construction and code reviews in an agile environment. You will be a role model and influencer for engineers across levels, define and revise standards for operational excellence, and mentor, hire, and develop other engineers.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors to maximize business value and drive AI-powered adoption. As a TAM, you will guide workflow optimization across Discover–Define–Deliver, recommend integration and automation opportunities, and embed Miro into customers’ operating models to secure long-term value. You will monitor platform health and adoption, deliver proactive analytics, enable change management and scaling through internal champions and Centers of Excellence, and collaborate on governance and deployment at scale, while aligning with customer strategy through QBRs and adoption reporting. You will co-facilitate Quarterly Business Reviews with Customer Success Managers and provide robust business outcome analytics to influence strategy and renewals. Requirements include 5+ years in enterprise SaaS/consulting, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, analytics-driven decision making, executive facilitation skills, and up to 25% travel; benefits include 401k matching with equity, health benefits, wellness and learning allowances, and Miro’s commitment to belonging, diversity, and inclusion with a Recruitment Privacy Policy.

Miro's Legal Team is a collaborative, fast-moving group that emphasizes continuous learning, empathy, and scalable, customer-centric risk management. The Commercial Attorney role is global and business-focused, mainly supporting procurement contracting (about 80%) with additional responsibilities in sales and marketing, and requires experience in SaaS, technology, AI, data privacy, and security. Responsibilities include drafting and negotiating a wide range of agreements (vendor, software/SaaS, NDAs, DPAs, AI addenda, marketing and partnership agreements), advising on marketing campaigns, and developing templates, playbooks, and process automations to increase efficiency. Requirements include 5–8 years in-house or tech commercial law, a JD admitted in at least one US jurisdiction, strong knowledge of SaaS licensing, data privacy/security, IP, AI-related issues, and excellent communication and negotiation skills with the ability to handle multiple priorities. Perks include 401k matching, competitive equity, comprehensive benefits, flexible time off, learning allowances, charitable donation matching, with a San Francisco salary range of $177,760–$222,200, and Miro emphasizing a diverse, inclusive culture and recruitment privacy.

The Professional Services team at Miro is hiring a Technical Account Manager (TAM) to partner with Enterprise customers and maximize business value through AI-powered adoption and embedding Miro into their innovation operating models. You’ll act as a fractional strategic advisor, guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, and monitoring adoption of Miro’s core and emerging AI capabilities. You’ll also lead technology optimization, change management, and scaling via Centers of Excellence, and drive strategic alignment through adoption analytics and quarterly business reviews to support renewals and growth. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience leading adoption and change initiatives, and willingness to travel up to 25%. Miro offers competitive compensation and benefits, a mission-driven, inclusive culture, and a diverse, collaborative environment, with a Recruitment Privacy Policy governing applicant data.

Miro's Legal Team is a collaborative group focused on rapid, optimal outcomes, and the Commercial Attorney role supports procurement contracting (~80%), sales (~10%), and marketing (~10%), with experience in SaaS, technology, and AI/privacy issues. You’ll draft, review, and negotiate a broad range of agreements (vendor, licensing, software, SaaS, services, NDAs, AI addenda, DPAs; marketing, agency, sponsorship; outbound master cloud SaaS, NDAs, DPAs, AI addenda) and advise cross-functional teams on terms and risk. You’ll partner with stakeholders to balance deal velocity and risk in a one-to-many contracting model, develop AI language, support contract templates and playbooks, and ensure alignment with contracting policies and data protection standards across jurisdictions while contributing to procurement operations and enablement tools like Ironclad and Zip. Requirements include 5–8 years in-house or tech commercial law, a US JD, admission in at least one US jurisdiction, strong SaaS licensing, data privacy/security, IP, and AI-related contract knowledge, marketing law expertise, and excellent drafting and negotiation skills in a fast-moving environment. The role offers a San Francisco salary range of $177,760–$222,200, with 401k matching, equity, health benefits, fertility and family forming benefits, learning and development allowances, charitable donation matches, and a culture focused on diversity, inclusion, and empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve outcomes using the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers guiding collaboration and AI-powered adoption. The Technical Account Manager (TAM) partners with enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, integration and automation recommendations, platform health monitoring and adoption analytics, change management to scale adoption, supporting Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS in consulting/TAM/customer success, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change, data-driven analytics, executive facilitation, and willingness to travel up to 25%. Perks and context include 401(k) match and equity, health benefits, fertility benefits, flexible time off, wellbeing and equipment allowances, learning budget, charitable donation matches, and Miro’s global scale and commitment to diversity, inclusion, and belonging, with a recruitment privacy policy.

Miro's Legal Team is a collaborative, fast-paced group focused on continuous learning, empathy, and scalable, customer-centric legal support to mitigate risk. The Commercial Attorney role is business-oriented, supporting procurement contracting (about 80%) with additional duties in sales and marketing, and bringing expertise in SaaS, technology, AI, data privacy, and security. Responsibilities include drafting, reviewing, and negotiating a broad range of inbound and outbound agreements (vendor/licensing/SaaS/NDAs/DPAs/AI addendums; marketing and partnerships; master cloud/SaaS agreements), advising cross-functional teams on terms and risk, and developing templates, playbooks, and process automations to streamline procurement operations. Requirements call for 5–8 years in-house tech commercial law, a JD admitted in at least one US jurisdiction, and strong knowledge of SaaS licensing, data privacy/security, IP, and AI, plus marketing law, excellent negotiation and communication skills, and the ability to manage multiple priorities in a fast, distributed environment. Perks include competitive compensation with a San Francisco salary range of $177,760–$222,200 plus equity, comprehensive health benefits, fertility/family benefits, flexible time off, learning allowances, charitable donation matches, and a stated commitment to diversity and inclusion as Miro scales its cloud collaboration platform.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, bringing together strategic advisors, onboarding experts, and technical account managers empowered by agentic AI and Miro’s platform. The Technical Account Manager role is a fractional strategic advisor who partners with Enterprise customers to maximize business value by guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers' innovation operating models for long-term partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, monitoring platform health and adoption, delivering proactive insights, and enabling scaling through change management and Centers of Excellence; plus collaborating on Quarterly Business Reviews and providing adoption analytics to shape strategy. Requirements include 5+ years in enterprise SaaS-related consulting, TAM, or customer success roles; strong technical fluency with APIs and IT ecosystems; proven ability to lead workflow optimization and change management; expertise in platform analytics and executive facilitation; willingness to travel up to 25%. Benefits include 401k matching with a competitive equity package, comprehensive health benefits, fertility/family-forming support, flexible time off, learning and development allowances, and charitable donation matching; Miro emphasizes belonging, diversity, inclusion, and a mission to empower teams to create the next big thing, with a global presence.

- Miro's Legal Team is collaborative and customer-centric, seeking a pragmatic Commercial Attorney to join and support procurement (about 80%), sales (about 10%), and marketing (about 10%) on a global scale. - The role involves drafting, reviewing, and negotiating a broad range of agreements (vendor, licensing, software, SaaS, services, NDAs, DPAs, AI addendums, plus marketing/advertising/brand contracts) and advising on AI, data privacy, and IP issues related to campaigns and products. - You will partner with cross-functional stakeholders to balance deal velocity with risk, structure and refine contracts in a one-to-many SaaS model, and contribute to templates, playbooks, and process automations (including procurement processes and tools like Ironclad and Zip). - Requirements include 5–8 years in-house focusing on commercial tech matters, a JD, admission to practice in at least one US jurisdiction, strong knowledge of SaaS licensing, data privacy/security, IP, and AI-related contracts, plus excellent negotiation and communication skills and the ability to manage multiple priorities. - The compensation package includes a San Francisco salary range of $177,760–$222,200, 401(k) matching, competitive equity, health benefits, fertility/family benefits, learning allowances, and charitable donation matching, alongside Miro’s mission and commitment to diversity and inclusion.

The Professional Services team at Miro helps Enterprise customers achieve outcomes using the Innovation Workspace, with a mix of strategic advisors, onboarding experts, and technical account managers working alongside clients. The Technical Account Manager role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Responsibilities include workflow optimization, technology optimization (platform health, usage, and AI adoption), change management and scaling (empowering internal champions and Centers of Excellence), and strategic alignment with Customer Success through QBRs and adoption analytics. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven experience leading adoption and change initiatives, data-driven decision-making, executive-level facilitation, and up to 25% travel. Perks feature 401k matching, competitive equity, comprehensive benefits, fertility/forming benefits, flexible time off, learning budgets, charitable donation matches, and a culture focused on diversity, inclusion, and collaboration.

Miro's Legal Team is a collaborative, fast-moving group built on continuous learning, empathy, and growth, delivering scalable, customer-centric legal support to mitigate risk. The Commercial Attorney role is global and business-oriented, focusing roughly 80% on procurement/vendor contracting with additional duties in sales and marketing, and requires experience in SaaS, technology, AI, data privacy, and security. Key responsibilities include drafting, reviewing, negotiating, and managing a broad range of agreements (inbound vendor/licensing/software/AI addenda/DPAs and marketing partnerships; outbound cloud/SaaS agreements; NDAs) and advising cross-functional teams while developing templates, playbooks, and AI-related contract language. Requirements include 5-8 years in-house tech commercial experience, a JD with US admission, strong knowledge of SaaS licensing, data privacy/security, IP, AI, marketing law, and excellent communication/negotiation skills, plus the ability to balance deal velocity with risk across multiple priorities. The compensation and benefits package features a San Francisco salary range of $177,760–$222,200, 401k matching, equity, comprehensive health benefits (medical, dental, vision), fertility/family benefits, flexible time off, wellbeing and learning allowances, and charitable donation matching, all within Miro's diverse, inclusive, globally collaborative culture.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform how they collaborate and innovate using agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, guiding change management to scale across departments and regions, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements are 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and platform adoption, data-driven analytics, executive-facing facilitation, and up to 25% travel. Benefits include 401k matching, competitive equity, medical/dental/vision coverage, fertility and family-forming benefits, flexible time off, wellness and equipment allowances, a learning budget, and charitable donation matches, all within Miro’s collaborative, inclusive culture and mission to empower teams to create the next big thing.

Miro's Legal Team is a collaborative, fast-moving group focused on continuous learning, risk management, and scalable, customer-centric legal support. The Commercial Attorney role is a business-oriented in-house position focusing on SaaS, technology, and marketing transactions, with roughly 80% inbound vendor-facing contracting, 10% customer-facing sales, and 10% marketing work, including AI, data privacy, and security. Responsibilities include drafting and negotiating inbound and outbound agreements, advising the marketing team on campaigns, developing contract templates and playbooks, supporting procurement, and optimizing contract operations using tools like Ironclad and Zip. Requirements are 5–8 years in-house, a JD and US licensure, strong knowledge of SaaS licensing, data privacy/security, IP, and AI-related issues, marketing law, and the ability to draft, redline, negotiate, and manage multiple priorities while translating legal concepts to business terms. Compensation and benefits include a San Francisco salary range of $177,760–$222,200, 401(k) matching, equity, comprehensive health benefits, fertility/family benefits, flexible time off, learning and wellbeing allowances, charitable donation matches, and a culture that emphasizes diversity, belonging, and collaboration aligned with Miro’s mission.

The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace and is hiring a Technical Account Manager to act as a fractional strategic advisor guiding workflow optimization and AI-powered adoption to embed Miro into customers’ innovation operating models. You’ll focus on workflow optimization across the Discover–Define–Deliver lifecycle, recommend integrations and automation to accelerate value, and ensure embedding Miro within customers’ systems and ways of working. You’ll monitor platform health, usage and feature adoption; deliver proactive, insight-driven adoption recommendations; assess technical landscapes for consolidation; support change management and scaling via Centers of Excellence and governance; and collaborate on quarterly business reviews to demonstrate ROI and inform strategy. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience leading adoption and change initiatives, data-driven decision making, executive facilitation, and up to 25% travel. Miro offers benefits including 401k matching, equity, health benefits, fertility/family forming benefits, flexible time off, wellbeing and learning allowances, and a culture focused on belonging, collaboration, and inclusion, with a global business serving over 100M users and 250,000 companies.

Miro's Legal Team is a collaborative, fast-moving group with a transparent culture built on continuous learning, empathy, and growth, focused on mitigating risk and delivering scalable, customer-centric legal support. The Commercial Attorney role is a pragmatic, business-oriented in-house position spanning primarily procurement contracting (about 80%), with supplemental work in sales and marketing, requiring SaaS/tech/IP, AI, data privacy, and security expertise. You will draft, review, and negotiate a broad spectrum of agreements (vendor, licensing, SaaS, services, NDAs, DPAs, AI addendums, marketing and outbound cloud/SaaS contracts) and advise cross-functional teams on terms, risk, and commercial strategy, while developing templates, playbooks, and process automations. Requirements include 5–8 years of in-house tech commercial experience, a JD with admission in at least one US jurisdiction, strong SaaS licensing, privacy/security, and AI-related contract knowledge, and excellent negotiation and business-friendly communication skills. Miro offers a competitive SF salary range of $177,760–$222,200 plus 401k matching, equity, comprehensive health benefits, learning and development allowances, and charitable matching, all within a diverse, inclusive culture and in line with recruitment privacy policies.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, deploying strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration, development, and innovation using agentic AI and Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to maximize business value by guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models for long-term partnership. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, monitoring platform health and adoption, and delivering proactive recommendations; plus equipping internal champions, scaling adoption across departments and CoEs, and co-facilitating quarterly business reviews to show ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs/integrations and IT ecosystems, proven ability in workflow optimization and platform analytics, executive-level facilitation, and willingness to travel up to 25%. What’s in it for you and about Miro: competitive benefits including 401k matching, equity, health benefits, family-forming benefits, flexible time off, wellbeing and equipment allowances, learning budget, and charitable donation matches; Miro is a global visual workspace with 100M+ users, a diverse and inclusive culture, and a mission to empower teams to create the next big thing.

Miro's Legal Team is a collaborative, fast-moving group that emphasizes continuous learning, empathy, risk management, and scalable, customer-centric legal support. The Commercial Attorney role is pragmatic and business-oriented, supporting procurement contracting (about 80%), with additional responsibilities in sales and marketing, and requiring experience with SaaS, technology, AI, data privacy, and security. Key duties include drafting and negotiating a broad mix of inbound and outbound agreements (vendor, licensing, software, SaaS, NDAs, DPAs, AI addenda, marketing and agency agreements), advising on marketing campaigns, and developing templates, playbooks, and process automations to improve efficiency, while helping manage the procurement function and ensuring compliance with policies and global data protection standards. Requirements include 5-8 years of in-house commercial experience in tech, a JD, bar admission in at least one US jurisdiction, strong knowledge of SaaS licensing, data privacy/security, IP and AI-related contracts, and exceptional communication and negotiation skills. Benefits include 401k matching, competitive equity, comprehensive health benefits, family and fertility benefits, flexible time off, a learning allowance, charitable donation matching up to $2,000 per year, a San Francisco salary range of $177,760–$222,200, and a strong emphasis on diversity and inclusion aligned with Miro's mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, providing analytics-driven guidance, and supporting change management, scaling, and Centers of Excellence with governance and deployment. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and adoption, expertise in platform analytics and executive facilitation, and willingness to travel up to 25%. Benefits include 401k matching with competitive equity, health and family benefits, flexible time off, learning budgets, and charitable donation matches, all within a culture that emphasizes diversity, collaboration, and empowering teams to create the next big thing.

Miro's Legal Team is a collaborative, fast-moving group that mitigates risk and provides scalable, customer-centric support, underpinned by continuous learning and a positive culture. The Commercial Attorney role is business-oriented, supporting procurement (80%), sales (10%), and marketing (10%), with a focus on SaaS, technology, marketing transactions, and AI-enabled product, data privacy, and security issues. You will draft, review, and negotiate inbound and outbound agreements (vendor, licensing, software, SaaS, services, NDAs, DPAs, AI addendums, marketing and partnership agreements; plus master cloud/SaaS contracts); advise on marketing campaigns and IP; provide practical legal counsel to cross-functional teams; and partner to balance deal velocity with risk, while developing AI-use language, contract templates, playbooks, process automations, and training on tools like Ironclad and Zip. Requirements include 5-8 years in-house or equivalent, a JD with admission to at least one US jurisdiction, strong knowledge of SaaS licensing, data privacy/security, IP ownership, AI-related issues, and marketing laws; exceptional negotiation and communication skills; and the ability to manage multiple priorities in a fast-paced environment. Benefits include a San Francisco salary range of $177,760–$222,200, 401k matching plus competitive equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, wellbeing and equipment allowances, an annual learning and development allowance, and charitable donation matches, with Miro emphasizing diversity, inclusion, and belonging and its mission to empower teams to create the next big thing.

The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and the platform. The Technical Account Manager (TAM) role partners with enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization and adoption analytics, change management to scale usage, and strategic alignment through quarterly business reviews and adoption reporting. Requirements include 5+ years in relevant enterprise SaaS roles, strong technical fluency with APIs and integrations, expertise in workflow optimization and change management, executive facilitation skills, and up to 25% travel. Miro emphasizes belonging and collaboration, offers comprehensive benefits and development opportunities, and aggregates a diverse, inclusive culture focused on empowering teams to create the next big thing.

Miro's Legal Team is a collaborative, fast-moving group dedicated to mitigating risk and delivering scalable, customer-centric legal support, grounded in continuous learning and empathy. The Commercial Attorney role is business-oriented, supporting procurement contracting (about 80%) with additional responsibilities in sales (10%) and marketing (10%), and experience in SaaS, technology, AI, data privacy, and security. Responsibilities include drafting, reviewing, and negotiating a wide range of inbound and outbound agreements (vendor/licensing/SaaS/services, DPAs, NDAs, AI addendums; marketing/advertising agreements; master cloud/SaaS agreements), advising on marketing campaigns, and developing templates and playbooks to improve efficiency and consistency. Requirements are 5–8 years in-house or tech-focused commercial law, US JD admitted, strong knowledge of SaaS licensing, data privacy/IP/AI issues, excellent drafting and negotiation skills, and the ability to manage multiple priorities in a fast-paced environment. Benefits include 401k match, competitive equity, health benefits, fertility/family benefits, flexible time off, learning allowances, charitable donation matching, with a San Francisco salary range of $177,760–$222,200, all within Miro’s inclusive, diverse culture and mission to empower teams to create the next big thing.

Zendesk is seeking a high-energy SMB Account Executive with a hunter mentality to acquire net-new customers, build pipeline, and manage a book of business across new and existing accounts. The role focuses on driving top-line revenue through new customer acquisition, expanding opportunities via cross-sell and upsell, and using data and adoption metrics to target prospects and strengthen retention. You will lead competitive sales cycles, articulate the business impact of Zendesk solutions, maintain a robust Salesforce-based pipeline, and provide accurate forecasts. Requirements include a BA/BS or equivalent, 2+ years in B2B SaaS sales or solution engineering with a proven record of net-new acquisition, and proficiency with tools like Salesforce, Groove, and Clari. Zendesk emphasizes a diverse, inclusive, hybrid work culture, is an AA/EEO/Veterans/Disabled employer, may use AI in screening, and offers accommodations for disabilities.

The role is in Zendesk's EMEA Sales Development team, focusing on driving new business, handling a high volume of inbound leads in the CRM, and qualifying opportunities for Account Executives while delivering an outstanding customer experience. You will upsell and cross-sell before passing to AEs, bring creativity to processes, and aim to overachieve targets within a multicultural Europe, Middle East and Africa team. It's a career path with learning opportunities; requirements include English fluency, a second European language as a bonus, and either sales experience or a degree with a customer-centric, curious mindset; SaaS/business experience is a plus. The role is hybrid, with a Lisbon office component and remote work part of the week, and the in-office schedule is determined by the hiring manager to support collaboration and learning. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI screening as part of its process, and offers accommodations for applicants with disabilities.

Zendesk’s Senior Solutions Consultant role centers on leading technical and business discovery, designing tailored AI-powered CX/ES solutions, and owning the end-to-end technical engagement from qualification through pilots to deliver measurable results. The job requires architecting secure, scalable integrations using Zendesk APIs, middleware, telephony, and cloud platforms (AWS, Azure, GCP) and collaborating across Sales, Product, Engineering, and Customer Success to align with customer goals and compliance. You’ll measure impact with Zendesk analytics and AI performance metrics, demonstrate ROI, promote AI adoption with Customer Success, and continuously evolve as AI and CX/ES technologies advance. Ideal candidates have 5+ years of presales or solutions consulting in SaaS or CX, strong web and SaaS architecture knowledge, experience running pilots/POCs, deep AI understanding (LLMs, NLP), and domain expertise in CCaaS, ITSM, BI, WFM, or related areas, plus excellent storytelling and communication and willingness to travel. Zendesk emphasizes a hybrid, inclusive culture, its commitment to diversity and equal opportunity, notes that AI may screen applicants, and offers accommodations for applicants with disabilities.

Zendesk is transforming Customer Experience and Employee Services with a unified Resolution Platform powered by AI and cloud technologies, helping top brands deliver smarter, faster, and more personal service at scale. As a Solutions Consultant, you’ll shape the next era of customer engagement by partnering with customers and internal teams to design and showcase innovative, real-world solutions that unlock lasting value. You’ll lead technical and business discovery, architect AI-powered CX solutions, build seamless integrations using Zendesk APIs and cloud platforms (AWS/Azure/GCP), collaborate across Sales, Product, Engineering and Customer Success, drive measurable business impact, and champion AI adoption. Candidates should have 3+ years in presales or solutions consulting (or related AI/SaaS/enterprise software experience), hands-on experience with pilots/POCs, knowledge of AI technologies (LLMs, NLP, automation), familiarity with CS software and middleware, and strong communication and presentation skills, plus willingness to travel. Zendesk offers a hybrid work culture, a commitment to global diversity, equity, and inclusion, and equal opportunity employment, with AI screening in recruitment and accommodations available for applicants with disabilities.

Zendesk is hiring a Public Sector Account Executive to grow its public sector SaaS business, focusing on building new relationships and expanding existing partnerships. Responsibilities include driving top-line revenue from new customers, cross-selling to current clients, nurturing relationships for retention, leveraging data and adoption insights to improve conversions and expansions, and leading multi-month, value-centric sales cycles with proof-of-concept stages. Requirements include a BA/BS or equivalent, at least 5 years in public sector sales or SaaS solution engineering with a proven quota track record, experience selling to VP/C-level executives, and familiarity with tools like Salesforce, Outreach, and Clari, plus willingness to travel. Compensation features a US annualized OTE of $216,000 to $324,000 with a 50/50 base/commission split, and potential bonuses or benefits, with offers based on location and capabilities. Zendesk emphasizes an inclusive, hybrid work environment, is an equal opportunity employer, and commits to diversity, equity, and inclusion while providing accommodations as needed.

Zendesk is a CX platform expanding into a fast-growing AI business, and this inbound sales role in the ASEAN market involves engaging with prospects and collaborating with internal teams such as sales, outbound sales, industry directors, and marketing to respond to inbound leads and qualify opportunities. Responsibilities include understanding client challenges, generating high-value pipeline by qualifying leads across SMB, Commercial, and Enterprise accounts, managing a large volume of inbound inquiries, and delivering a top-tier customer experience while developing a strong pipeline. Candidates typically have about 2 years of sales experience, a competitive, self-starter mindset, excellent communication and organizational skills, and a bachelor’s degree is preferred. Zendesk emphasizes a high-performance, diverse, and inclusive culture with a hybrid work model that combines onsite collaboration and remote work, with specific in-office schedules determined by the manager. The company is an equal opportunity employer that may use AI screening in the hiring process, and it provides accommodations for applicants with disabilities, along with information about diversity, inclusion, and EEO rights.

Figma is growing its team to make design accessible and enable collaboration from idea to product with real-time, globally connected workflows. The Enterprise Specialist on Product Support will partner with the Enterprise Support Manager to define and elevate the Enterprise Support function, delivering trusted experiences to Figma’s top customers and collaborating with Sales, Product, and Engineering. The role requires fluency in Japanese, Korean, or Portuguese, at least 3 years of technical SaaS support for enterprise customers, and experience with large end-user/system administration or complex implementations. Key duties include diagnosing and resolving sophisticated inquiries, guiding large organizations through workspace configurations with Sales, acting as the voice of the customer, escalating high-risk issues, surfacing trends to Product/Engineering, and helping scale with pilot programs and process improvements. Pay ranges vary by location (SF/NY hub base $43.80–$63.90/hour, with remote roles localized by location) and Figma offers equity, comprehensive benefits, a diverse-and-inclusive culture, accommodations, and requires cameras on during video interviews and in-person onboarding.

Figma is growing its team to make design accessible and empower teams from ideation to product, including real-time collaboration and AI-assisted workflows. The Enterprise Specialist on Product Support will partner with the Enterprise Support Manager to define and elevate the Enterprise Support function, delivering experiences that build trust with customers and internal partners such as Sales, Product, and Engineering. Responsibilities include diagnosing sophisticated inquiries, guiding large-scale organizations through complex workspace configurations, capturing product and process gaps, and acting as the voice of the customer with data-backed cases for new features and process automation. Requirements include 3+ years in a technical SaaS support role for enterprise customers, fluency in Japanese, Korean, or Portuguese, and experience with system administration for large end-user communities; SAML/SSO and SCIM knowledge, and UX tools are a plus. The role can be based in US hubs or remote in the US, offering an hourly base pay range of $43.80–$63.90 (SF/NY hubs) with locale-adjusted pay, equity, and a broad benefits package, as Figma emphasizes growth and inclusive hiring, with accommodations available and a candidate privacy notice governing data.

Figma is growing its team and inviting candidates for an Enterprise Specialist on Product Support to craft exceptional support for its top customers and enable real-time collaboration across teams. The role involves diagnosing sophisticated enterprise inquiries, owning cases from start to finish, guiding large-scale workspace configurations with Sales, and presenting data-backed insights to Product and Engineering for bug fixes and feature enhancements. Requirements include 3+ years in a technical SaaS support environment, professional fluency in Japanese, Korean, or Portuguese, and experience with system administration for large end-user communities; bonus points for SAML/SSO and SCIM experience, UX tool familiarity, and AI concepts. It is a full-time role that can be based in a US hub or remote in the United States, with a base salary range of $43.80–$63.90 per hour for SF/NY hubs (remote roles localized to 80–100%), plus equity and a comprehensive benefits package. Figma emphasizes growth and inclusion, offers accommodations for applicants with disabilities, requires camera-on during video interviews, and onboarding may be in person; applicants are encouraged to apply even if not an exact fit.

Figma is growing its team to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The Enterprise Specialist on Product Support will partner with the Enterprise Support Manager to craft and elevate the support experience for Figma’s top customers, delivering trusted experiences across internal partners such as Sales, Product, and Engineering. This role targets enterprise-level customers, requires deep technical support expertise, and language fluency in Japanese, Korean, or Portuguese, with a full-time position based in a US hub or remote in the United States. Responsibilities include diagnosing sophisticated inquiries, owning cases end-to-end, guiding large organizations through workspace configurations with Sales, acting as the voice of the customer to drive feature and process improvements, managing high-risk escalations, and advocating for bug fixes and product enhancements. Qualifications include 3+ years in a technical SaaS support environment, proficiency in one of the target languages, experience with large end-user administration or complex implementations; additional points for SAML/SSO/SCIM experience, familiarity with UX tools, and interest in AI concepts, along with Figma’s emphasis on growth, diversity, accommodations, and a transparent pay/benefits package.

Figma is expanding its team and the Enterprise Specialist on Product Support will partner with the Enterprise Support Manager to define exceptional support for Figma’s top customers, with fluency in Japanese, Korean, or Portuguese. You’ll develop deep product expertise, diagnose sophisticated inquiries, own cases from start to resolution, and help guide large organizations through complex workspace configurations while collaborating with Sales, Product, and Engineering. You’ll act as the voice of the customer, capturing product and process gaps, presenting data-backed cases for feature development, handling high-risk escalations, and participating in pilots to deliver faster, more personalized interactions. Requirements include 3+ years in a technical SaaS enterprise support role, professional fluency in one of the specified languages, experience with system administration for large end-user communities, and the ability to translate technical issues into business impact; nice-to-haves include SAML/SSO/SCIM troubleshooting, familiarity with UX tools, and interest in AI concepts. Compensation includes an hourly base pay range of $43.80–$63.90 for SF/NY hubs, localized remote pay, equity and comprehensive benefits, along with accommodations and a note that interviews require camera-on and onboarding is in-person.

Figma is growing its Enterprise Support team and seeks an Enterprise Specialist to help define and elevate support for its top customers, delivering experiences that build trust across customers and internal partners such as Sales, Product, and Engineering. The role involves diagnosing complex inquiries, owning cases from start to resolution, guiding large organizations through workspace configurations, and acting as the voice of the customer to drive product and process improvements. Requirements include 3+ years in a technical SaaS support role for enterprise customers, professional fluency in Japanese, Korean, or Portuguese, and experience with system administration for large end-user communities or guiding complicated implementations; SAML/SSO and SCIM experience, plus familiarity with UX tools and an interest in AI concepts, are a plus. It can be based in a US hub or remotely in the US, with an hourly base pay range in SF/NY of $43.80–$63.90, and remote roles localized to 80–100% of that range, plus equity and comprehensive benefits. Figma emphasizes growth, diversity, accommodations, and equal opportunity, requires cameras on during video interviews, and in-person onboarding for hires, with candidate privacy protections in place.

Sentry is building performance and error monitoring tools to help developers write better software faster, backed by over $217 million in funding and 100,000+ organizations, with customers like Disney, Microsoft, and Atlassian, and it supports a hybrid work model with in-office days on Monday, Tuesday, and Thursday. The Developer Experience role in San Francisco is a hybrid, hands-on position focused on crafting great developer documentation, testing new features, and shaping the docs platform while engaging with developer communities. Responsibilities include managing the docs platform, hosting events and meetups, building content that excites developers, gathering user insights, and partnering across Engineering, Product, Design, Sales Engineering, Business Ops, and Marketing to drive compelling product narratives. Qualifications include 5+ years as a developer, 3+ years in advocacy or educational roles, multiple examples of technical educational content, active involvement in technical communities, and a base salary range of $150,000 to $190,000 plus eligible benefits such as equity, PTO, and health insurance. Sentry emphasizes equal opportunity, diversity, and inclusivity with accommodations for disabilities, open-source ethos, and accessibility, and provides details in its benefits and applicant privacy policies.

Appfire champions a choose-your-work approach in a remote-first, flexible, and growth-centric culture with a global team. The role is a Senior Software Engineer for Jira Cloud apps built on Atlassian Forge, with the option to work remotely from Bulgaria and reporting to the Engineering Manager. You will design and implement high-quality features in React + TypeScript on the Forge platform, own end-to-end product areas, collaborate with product managers and designers, write clean, tested code, and improve frontend performance and reliability. Requirements include 5+ years as a frontend or full-stack engineer, proficiency in TypeScript/React, experience with cloud/serverless apps, REST APIs, CSS/SCSS, Git, and Agile; nice-to-have Forge/Connect experience, Atlassian APIs, testing frameworks, and AWS. Benefits and company highlights include equity, Appfire University, CSR volunteering days, remote work and a flexible schedule, 25 days of vacation, a LEED-certified office, ISO27001/ISO27017 and SOC 2 certifications, and recognition as an equal-opportunity employer.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, making it the #1 time management add-on for Jira Cloud. Since its founding in 2007, Tempo has expanded to be a trusted name in the Atlassian ecosystem, focused on helping teams work smarter and delivering innovative, customer-centric products. The role is a front-end developer for Tempo’s flagship Jira Cloud products—Tempo Timesheets, Capacity Planner, and Financial Manager—with collaboration across product managers, designers, developers, QA, and technical writers to solve customer problems. Requirements include 4+ years of front-end experience, 1+ year of commercial TypeScript/React development, a CS-related degree, strong TypeScript/JavaScript/CSS/HTML5 skills, experience building complex UIs, usability and performance focus, and the ability to work autonomously in a remote, multicultural environment. Perks include remote-first work, unlimited vacation in most locations, health/dental/vision insurance, training reimbursement and WFH reimbursement, diverse teams and social activities, optional in-person meetups, opportunities to travel to international offices, and an equal-opportunity workplace with English resumes required.

- Atlassian is seeking a Senior Privacy Counsel - Go-to-Market (GTM) and Trust to join its US West Coast Privacy team, reporting to the Lead of the GTM + Trust team, to tackle global privacy challenges. - The company supports flexible work arrangements (office, remote, or hybrid) and can hire in any country where it has a legal entity. - Responsibilities include providing expert privacy counsel to the GTM and Trust teams throughout the customer lifecycle, including pre-sales content, global privacy compliance, cloud migrations, and novel privacy negotiations. - The role also involves direct customer engagement to address privacy needs and expectations, and advising on the impact of emerging global privacy laws with practical responses to new requirements. - It requires cross-functional collaboration with internal stakeholders, including other Legal pillars, Sales, Trust, Engineering, Product, Security, People, and IT, to ensure privacy considerations are integrated into business initiatives and roadmaps.

The role is Senior Privacy Counsel - Go-to-Market (GTM) and Trust, joining Atlassian’s Privacy team in the US West Coast and reporting to the Lead of the GTM + Trust team. Atlassians can choose to work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. You will provide expert privacy counsel to GTM and Trust teams throughout the customer lifecycle, including pre-sales content development, global privacy compliance, cloud migrations, and support for strategic and novel privacy negotiations. You will engage directly with customers to address their specific privacy needs and expectations. You will advise on the impact of emerging global privacy laws and help prepare practical responses, while collaborating cross-functionally with Legal, Sales, Trust, Engineering, Product, Security, People, and IT to integrate privacy considerations into business initiatives and roadmaps.

- The role is Senior Privacy Counsel - Go-to-Market (GTM) and Trust in the US West Coast, joining Atlassian’s Privacy team and reporting to the Lead of GTM + Trust. - Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. - The GTM and Trust support duties include providing expert privacy counsel throughout the customer lifecycle, including pre-sales content, global privacy law compliance, cloud migrations, and privacy negotiations. - The role also involves direct customer engagement to address privacy needs and expectations. - Additional responsibilities include advising on emerging global privacy laws, practical regulatory responses, and cross-functional collaboration with internal teams to integrate privacy into business initiatives and roadmaps.

Atlassian offers flexible work options—office, home, or a mix—and hires globally wherever it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. Atlassian's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that enable collaboration across diverse teams and have powered feats such as NASA's Mars Rover and Cochlear's hearing solutions. The Central AI Org leads AI innovation across Atlassian products, aiming to develop horizontal AI capabilities and infrastructure, and to establish a centralized search, Q&A, and conversational AI system that integrates with all products and explores beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI/ML by building productive, reliable tools for developing, deploying, measuring, and operating AI experiences, while integrating with the Atlassian Data Platform and upholding security and data usage policies. The Principal Machine Learning System Engineer role involves developing core infrastructure for engineers and data scientists to build and manage ML models and pipelines, collaborating with product teams, leading projects from design to launch, and requiring extensive ML infra experience, end-to-end ML lifecycle know-how, large-scale distributed systems expertise, Python and ML framework proficiency, MLOps, cloud, big data, performance optimization, and GenAI/LLM/RAG experience.

Atlassian supports a distributed-first work environment with flexible locations, virtual interviews, and onboarding, and hires globally wherever there is a legal entity. Atlassian's mission is to unleash the potential of every team, with collaborative products like Jira, Confluence, and Bitbucket that power teamwork across industries, including examples like NASA and Cochlear. The Central AI Org aims to drive AI innovation, develop horizontal AI capabilities, and create a centralized search, Q&A, and conversational AI system that integrates across Atlassian products. The AI & ML Platform Team builds the foundations to democratize AI for Atlassian's teams and ecosystem, delivering tools for AI/ML workflows and ensuring secure, compliant integration with the Atlassian Data Platform. The Principal Machine Learning System Engineer role involves leading ML infrastructure initiatives, collaborating with Jira/Confluence teams, curating datasets and LLMs, and requires 5+ years of ML infra experience, end-to-end ML lifecycle expertise, large-scale distributed systems, Python and ML frameworks, MLOps, cloud, and GenAI experience.

Atlassian supports flexible work locations and a distributed-first approach, employing a global workforce with virtual interviews and onboarding. Its mission is to unleash the potential of every team, with Jira, Confluence, and Bitbucket powering collaboration and real-world impact, from NASA's Mars Rover to Cochlear's hearing solution. The Central AI Org drives AI innovation across Atlassian products, building horizontal AI capabilities, a centralized search/Q&A/conversational AI system, and exploring AI integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI by providing productive tools that integrate with the Atlassian Data Platform, enabling teams to develop, deploy, and monitor AI/ML while adhering to security and data use policies. The Principal ML System Engineer role involves leading core ML infrastructure across products, collaborating with Jira and Confluence teams, curating datasets, tuning LLMs, and requires 5+ years of ML infra experience, end-to-end ML lifecycle expertise, distributed systems design, Python and ML framework proficiency, MLOps, cloud and big-data skills, and GenAI experience, with opportunities to guide projects from design to launch and mentor junior engineers.

Zendesk is hiring for senior roles—Voice AI Engineering Principal and Group Tech Lead - Voice AI—to lead and accelerate voice and conversational AI efforts, overseeing ASR, TTS, LLMs, and voice dialogue systems to power scalable, multilingual, noise-robust customer experiences. Key responsibilities include directing research, design, and engineering of next-generation voice AI solutions, building and mentoring high-performing AI/ML teams, moving advanced models into robust production systems, and aligning cross-functional stakeholders on a technical vision and roadmap. Candidates should have 10+ years in software with 4+ years in AI/ML and 2+ years in staff/principal leadership, deep expertise in LLM-oriented architectures and real-time voice systems (STT/TTS, VAD, barge-in), cloud deployment (AWS/GCP/Azure), and proficiency in Python and modern DL frameworks. The Group Tech Lead role adds architectural ownership of the voice-first AI Agent platform, defining technical direction, leading multi-quarter initiatives, guiding real-time components and standards for Python-based development (e.g., Tree-of-Thought, CoT), and overseeing evaluation platforms and safety defenses. Zendesk promotes hybrid work, diversity and inclusion, and equal opportunity; they may use AI screening per policy, and they provide accommodations for applicants with disabilities.

Zendesk is hiring an Account Executive to grow its Commercial account base, own the full sales lifecycle, and bring innovative solutions—especially Generative AI—to new and existing customers. The role focuses on driving top-line revenue, prospecting and closing deals, managing relationships for satisfaction and retention, and acting as a strategic advisor to C-suite and VP executives on the value of Zendesk’s AI-powered platform. You’ll identify cross-sell opportunities, use data insights to improve new business conversion and client retention, and lead complex, value-driven sales cycles to exceed quarterly and annual revenue goals. Requirements include a BA/BS or equivalent, at least four years in B2B SaaS sales or solution engineering with a proven track record, UK/Ireland market experience, end-to-end deal management, C-level engagement, AI/ML fluency, and familiarity with Salesforce, Clari, and Gong, plus willingness to travel. Zendesk promotes a hybrid work model, global diversity and inclusion, and notes that AI or automated decision systems may be used to screen applications; they are an AA/EEO/Veterans/Disabled employer and offer accommodations for applicants with disabilities.

The Senior Technical Account Manager (Sr. TAM) at Zendesk serves as a strategic advisor and technical leader for the company’s most complex enterprise customers, using deep technical and business acumen to drive transformational outcomes and mentor the TAM team. Core responsibilities include building and executing customer technical strategy roadmaps, architecting and documenting complex CX ecosystems (including multi-brand setups and integrations), leading executive reviews and value plays, coordinating Zendesk resources across deployments, and advocating for customer needs with product teams. Required qualifications include 12+ years of technical experience (8+ in enterprise), a proven track record of delivering measurable business outcomes through technical leadership in SaaS, service management and CX transformation, executive-level advisory experience, and strong cross-functional leadership and communication skills; knowledge of SaaS architectures and Zendesk products is a plus. Key competencies cover Strategic Leadership & Vision, Business Impact & Outcome Creation, Enterprise Influence & Leadership, and Mentorship & Knowledge Leadership, with proficiency in English and Portuguese a plus. The role is hybrid and based in Mexico City or Estado de Mexico, with in-office requirements part of the week, and Zendesk emphasizes diversity, inclusion, and equal opportunity, including AI screening considerations and accommodations for applicants with disabilities.

Tempo serves 30,000+ customers, including a third of Fortune 500 firms, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. Founded in 2007, Tempo began as a time-tracking tool and has grown into the #1 time management add-on for Jira, building a trusted presence in the Atlassian ecosystem. The role of Digital CS Player/Coach is to lead a growing Digital Customer Success team, bridging high-level strategy with technical execution and mentoring others while remaining hands-on. You will manage a small team, serve as a power user of CS tools (Gainsight, Intercom), own high-priority programs, create content, and drive data-driven adoption and retention through experimentation and cross-functional collaboration. Requirements include 3+ years in Digital/Tech-Touch programs, formal or equivalent leadership experience, hands-on proficiency in at least one CS platform and one marketing automation tool, strong data and copy skills, plus a remote-friendly culture with generous benefits and growth opportunities.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers a suite of integrated time management, resource planning, budgeting, roadmapping, and program-management tools built to help modern teams deliver from vision to value within the Atlassian/Jira ecosystem. The company is hiring an experienced Digital CS Player/Coach to lead a small team of Digital CSMs, bridging high-level strategy with technical execution while staying hands-on for critical programs and complex automation builds. You will deliver a scalable tech-touch engine focused on adoption and retention by leading by example, mentoring the team, owning high-priority programs, and serving as a power user of CS technology stacks like Gainsight and Intercom. Requirements include 3+ years in Digital/Tech-Touch/Scale programs, at least 1 year of formal people management (or 2+ years as a Team Lead/PM), hands-on proficiency in a major CS platform and a marketing automation tool, strong data fluency, and proven content strategy. Tempo offers a remote-first culture with unlimited vacation, comprehensive benefits, professional development, an inclusive environment, and opportunities to travel and have a real impact on the business.

Tempo serves 30,000+ customers including a third of Fortune 500 and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Originating in 2007 as a time-tracking tool, Tempo is now the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a mission to help the world work smarter. The role is a front-end developer on Tempo's engineering team, collaborating with product managers, designers, developers, QA, and technical writers to build Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, prioritizing customer problems over merely closing issues. You will write efficient, testable client-side code in TypeScript/JavaScript, create tests, review others' code, and address UX, security, and performance while maintaining Atlassian plugins used by thousands of people at major companies. Requirements include 4+ years in front-end development, 1+ year TypeScript with React, a CS degree, strong TS/JS/CSS/HTML, experience building complex UIs, plus remote-ready collaboration and strong communication; benefits include remote-first, unlimited vacation, health/dental/vision, training reimbursements, and an inclusive workplace.

SmartBear delivers complete visibility for developers to improve each release, with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr used by over 16 million people in 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior C++ Software Engineer role is based in Bangalore in a hybrid model and focuses on developing and maintaining the testing tool using C++, while collaborating to enhance backend functionalities. Key responsibilities include designing and implementing backend components in C++, integrating frontend and backend functionalities, participating in technical discussions, conducting code reviews, and developing and executing test cases with cross-functional teams. Required qualifications include 8+ years of backend experience in C++, familiarity with Delphi and Windows programming, strong object-oriented design and design patterns, experience with CI/CD pipelines and building SDKs, a BS degree in CS or Software Engineering, and English at least at B2 level. SmartBear promotes growth, work-life balance, inclusion, and ethical practices, with offices worldwide and awards such as the B2B Innovators Award and BuiltIn Best Places to Work, and invites you to learn more about TestComplete on its product page, including a free trial.

The Senior Data Engineer role at Zendesk’s Enterprise Data & Analytics team focuses on crafting curated data products and building data warehouse solutions (BigQuery/Snowflake) using dbt, Airflow, and Terraform to serve as Zendesk’s single source of truth. You will collaborate with teammates and business partners to gather requirements, design data models, serve as the Data Model SME, and transform raw data into schemas and data models for various business domains using SQL and dbt. Responsibilities include designing, building, and maintaining ELT pipelines to ensure reliable reporting with Airflow, Fivetran, and dbt, optimizing data warehousing processes, and delivering analytics across customer 360, finance, product, and sales while promoting best engineering practices. Basic qualifications include 5+ years of data engineering and ETL in big data environments, 5+ years of data modeling/architecture and complex SQL, 5+ years with Snowflake, 2+ years of production dbt experience, Python or other languages, API integrations, data governance, and strong documentation. The role offers a US base salary of $151k-$227k with potential bonus/benefits, a hybrid onsite/remote work arrangement, and Zendesk’s commitment to diversity, equal opportunity, and accommodations, with AI screening possible as part of applying.

This is a Sales Development role in Zendesk’s EMEA team focused on driving the sales and talent pipeline, with training and clear career progression. Zendesk is a leading customer support platform experiencing rapid growth in EMEA and is seeking ambitious sales talent who thrive in a fast-paced, collaborative culture. You will be a key member of the sales team, driving new business, managing a busy outbound pipeline, prospecting into cold accounts and new divisions within existing customers, and generating high-value pipeline from startups to enterprise while delivering an outstanding customer experience. Requirements include at least 6 months of sales experience, a passion for consultative SaaS sales, strong written and verbal communication, English fluency, a bachelor’s or master’s degree (preferred), and the ability to work in a hybrid Lisbon model (office and remote). Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI screening, and provides accommodations upon request, with a hybrid work model that combines in-person office time with remote work.

Zendesk is hiring a Manager of Customer Success to lead a team of up to 10 Customer Success Managers across high- and medium-touch segments, focusing on making customers successful so they buy more, stay longer, and advocate for the brand. The overarching objective is to drive strategic adoption and integration of AI-enabled customer success tools, maximize team performance and customer outcomes, and cultivate continuous AI fluency within the team. You’ll build and lead a team of value architects, accelerate product and CX technology proficiency, set and track clear KPIs, coach through Gong, and oversee churn/expansion management and quarterly business reviews. The role also demands leading an AI-first revolution in success while maintaining operational excellence in forecasting, risk management, capacity planning, and cross-functional collaboration, all guided by data-driven decision making and standardized processes. Requirements include 9+ years in Customer Success (with 5+ in leadership), strong AI/data and financial acumen, cross-functional collaboration skills, and a bachelor’s degree (AI certifications a plus); Zendesk offers a hybrid work model and a strong commitment to diversity, inclusion, and equal opportunity.

Figma is expanding its team to make design accessible to all, offering a platform that supports idea-to-product workflows and real-time collaboration from anywhere, including prototypes, translating designs into code, and AI-assisted iteration. They’re hiring an expert Technical Recruiter to support the Engineering organization in a full-lifecycle role, which can be based in a US hub or remotely within the United States. The recruiter will manage full-cycle software engineering recruitment, partner with engineering leaders on early hiring strategies, craft outreach to engage passive talent, own the candidate experience from outreach through offer, and drive interview process optimization and recruiting metrics. Requirements include 4+ years of full-lifecycle technical recruiting, 2+ years recruiting for engineering roles, proven ability to source pipelines, experience within engineering communities, and cross-functional collaboration; nice-to-haves include analytics recruiting, experience with Gem and Greenhouse, familiarity with Figma products, and a focus on belonging and inclusion. Compensation details include an annual base salary range of $102k-$210k for SF/NY hubs (with remote roles localized to 80-100% of that range), equity and a comprehensive benefits package, equal opportunity employment, accommodations, cameras-on during video interviews, and in-person onboarding.

Figma is expanding its Talent team and seeking an expert Technical Recruiter to support the Engineering organization, with a full-time role that can be remote or based in one of our US hubs. The role covers full-cycle recruiting for software engineering roles, collaborating with engineering leaders on early-stage hiring strategies, crafting candidate outreach, ensuring an excellent candidate experience from outreach to offer, and owning the interview processes and pipeline metrics. Requirements include 4+ years of full-lifecycle technical recruiting, 2+ years recruiting engineers, proven success sourcing pipelines, and experience working with engineering communities and cross-functional partners; nice-to-haves include analytics recruiting, experience with Gem/Greenhouse, and a passion for inclusion. Compensation includes a base salary range for SF/NY of $102k-$210k, with remote pay localized 80-100% of range, plus equity and a comprehensive benefits package; Figma supports diversity, equal opportunity, and accommodations. Additional details include a camera-on interview policy, in-person onboarding, and that candidate data will be processed under Figma's Candidate Privacy Notice.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Originating in 2007 as a time-tracking tool, Tempo is now the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a mission to help the world work smarter with heart. The role of Digital CS Player/Coach is to lead the growing Digital Customer Success team, bridging strategy and technical execution, ideal for an experienced Digital CS Program Manager or a Team Lead who loves mentoring and building. You will lead by example, manage a small squad of Digital CS PMs, and contribute hands-on to program architecture and automation, while also serving as a power user of our CS tools, shaping content, and designing an experimentation framework to drive adoption and retention. Requirements include 3+ years in digital/tech-touch programs, at least 1 year of people management (or 2+ years as a Team Lead/Principal PM), hands-on proficiency in a major CS platform and a marketing automation tool, and strong data fluency and content strategy; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and an inclusive, collaborative culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, positioning itself as the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company aims to help organizations work smarter and, while innovating award-winning products, remains a tech company with a heart and a remote-first culture. The role, Digital CS Player/Coach, is to lead the growing Digital Customer Success team by bridging high-level strategy with hands-on technical execution. Responsibilities include managing a small squad of Digital CS Program Managers, mentoring them, owning high-priority programs, serving as a power user of the CS tech stack, shaping content, and driving data-driven adoption and retention with cross-functional alignment. Requirements include 3+ years in Digital/Tech-Touch programs, leadership experience, hands-on proficiency in at least one CS platform and one marketing automation tool, strong data fluency, and content strategy, with benefits like remote-first work, unlimited vacation, comprehensive benefits, training reimbursement, and a commitment to equal opportunity.

Tempo Software serves over 30,000 customers (including a third of the Fortune 500) with a suite of time management, resource planning, budgeting, roadmapping, and program management tools, and is the #1 time management add-on for Jira, tracing back to 2007. The company emphasizes a “tech with a heart” culture and aims to help the world work smarter while continuously innovating across the Atlassian ecosystem. The role is an experienced QA engineer for Structure for Jira in an agile team that values Working Software over heavy documentation, tackling cross-browser and Jira/Confluence compatibility while shipping quality quickly, with developers contributing unit/integration tests and code reviews. You will plan testing activities, perform requirements, performance, compatibility, and system-level testing, conduct exploratory and scripted testing, triage issues, and collaborate with product managers, designers, developers, other QA engineers, and technical writers. Requirements include at least 2 years of manual testing experience, web app testing, knowledge of GET vs POST, basic XSS, SDLC/methodologies, and Jira/Confluence, with bonus points for ISTQB, Jira administration, agile, mind maps, performance or security testing, and the role offers a remote-first environment, unlimited vacation, strong benefits, and an inclusive, equal-opportunity culture.

SmartBear provides complete visibility for developers with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million people at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The DevOps Engineer role is a position on a globally distributed, collaborative team based in Poland, India, and the United States, ideal for someone looking to deepen technical knowledge across multiple products and tech stacks. Key responsibilities include building scalable and resilient systems, collaborating with Development, Product, and Support, implementing IaC-backed deployments, maintaining CI/CD pipelines (GitHub Actions), leveraging AI for automation and observability, documenting systems and processes, and participating in on-call rotations. Required qualifications include 3-5 years in DevOps or similar roles, AWS experience, Terraform or Terragrunt, Kubernetes and Helm, CI/CD (GitHub Actions or Jenkins), MySQL/Postgres, networking basics, Linux/Unix, and Git. SmartBear emphasizes growth, inclusivity, and work-life balance through a People and Culture approach, equal opportunity employment, global offices and awards, and a diverse, values-driven workplace.

Atlassian is seeking a Strategy and Business Operations Senior Manager to partner with leaders across the GTM organization and design activation of go-to-market strategies with cross-functional teams. The role works with Marketing to drive Atlassian’s growth in flywheel-driven and enterprise SaaS models, with the SBO team owning strategic projects from inception to delivery and delivering high-impact recommendations. You’ll identify market trends and opportunities to create new customer and revenue growth, and drive improvements in business operations to help the GTM team hyper-scale while increasing visibility and accountability on key metrics. A successful candidate brings strong GTM experience, strategic insight, analytical skills, business acumen, and excellent communication with the ability to influence across functions and levels. Atlassian offers flexible work arrangements (office, remote, or hybrid) and can hire in any country with a legal entity; the role involves partnering with cross-functional leaders across marketing, sales, product, analytics, and finance to create cohesive end-to-end customer experiences and to leverage the flywheel model for enterprise growth.

Atlassian is seeking a Senior Manager in the Marketing Strategy and Business Operations (SBO) team to partner closely with leaders across the GTM organization and design and activate GTM strategies with cross-functional teams. The role works with Marketing to advance Atlassian’s flywheel-driven and enterprise SaaS growth, owning strategic projects from inception to delivery and delivering high-quality, needle-moving recommendations. You’ll identify key market trends, insights, and best practices to create new opportunities for customer and revenue growth, and drive improvements in business operations to hyper-scale the GTM team and improve visibility around critical metrics. The ideal candidate combines strong GTM experience with strategic insight, analytical skills, and outstanding communication, and can collaborate with and influence stakeholders across all functions and levels. Atlassian offers flexible work arrangements and the role partners with cross-functional leaders across marketing, sales, product, analytics, and finance to craft end-to-end customer experiences and push an “art of the possible” narrative leveraging the flywheel model for enterprise growth.

Atlassian is a distributed-first company with virtual interviews and hires in any country where it has a legal entity. The paid internship runs for 12 weeks between May–August or June–September 2026, includes mentorship and professional growth, and is not open to F1 or J1 students and does not offer work sponsorship. The role is a Performance Messaging Intern on the Performance Marketing team, focusing on emails and in-product messaging to support campaigns globally. You’ll collaborate with digital marketers to enhance campaigns and gain a foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting, segmentation, and cross-team collaboration. Responsibilities include assisting with marketing strategy projects for email and in-product messaging, documenting messaging marketing programs, and learning how messages are developed by multiple business teams.

Atlassian is a distributed-first company with virtual interviews and hiring in any country where it has a legal entity, and more details are available at go.atlassian.com/distributed. Its intern program combines hands-on technical training, dedicated mentorship, and strong social connections to help students start effectively and pursue a career at Atlassian. The paid internship runs for 12 weeks between May-August or June-September 2026 and is not open to F1 or J1 students and does not offer work sponsorship. The role is a Performance Messaging Intern on the Performance Marketing team, focusing on email and in-product messaging channels to support campaigns that reach millions of contacts. Responsibilities include assisting with marketing strategy projects, documenting messaging programs that support hundreds of partners, and gaining exposure to how emails and in-product messages are developed by multiple business teams.

Atlassian is a distributed-first company with virtual interviews and hires in any country where it has a legal entity, with details at go.atlassian.com/distributed. The intern program combines hands-on technical training, professional growth, mentorship, and social connections, runs for 12 weeks in 2026, is paid, and is not open to F1 or J1 students and does not offer work sponsorship. The internship places you on the Performance Marketing team's Performance Messaging group, where you’ll collaborate with digital marketers to enhance email and in-product messaging campaigns that reach teams worldwide. It provides a foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting/segmentation, and cross-team collaboration within a collaborative, cross-skilled team. Responsibilities include assisting with marketing strategy projects to drive changes in email and in-product messaging, documenting messaging programs that support hundreds of partners, and gaining exposure to how emails and in-product messages are developed by multiple business teams.

1. Atlassian is a distributed-first company with virtual interviews and hiring in any country where it has a legal entity. 2. Its intern program combines hands-on technical training, professional growth, dedicated mentorship, and social connections, running for 12 weeks in 2026 (May–Aug or Jun–Sep) with no sponsorship and not open to F1/J1 students. 3. The role described is a Performance Messaging Intern on the Performance Marketing team, helping global teams use Atlassian tools to reach customers via email and in-product messaging. 4. The program provides a foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting, segmentation, and cross-team collaboration. 5. Responsibilities include assisting with marketing strategy for emails and in-product messages sent to millions of contacts, documenting messaging programs, and learning how these messages are developed across multiple business teams and use cases.

Atlassian operates as a distributed-first company with virtual interviews and hires in any country where it has a legal entity, with more details at go.atlassian.com/distributed. Atlassian's intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections, and is not open to F1 or J1 students and does not offer work sponsorship; it runs a paid 12-week internship from May–August or June–September 2026. The position is for a Performance Messaging Intern on the Performance Marketing team, where you will help teams worldwide, from startups to enterprises, use Atlassian tools and collaborate with digital marketers to enhance campaigns targeting and retaining customers, focusing on email and in-product messaging channels. The role provides a strong foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting, segmentation, and collaboration with the broader marketing organization, supported by a cross-skilled team. The Performance Messaging team sends hundreds of emails and in-product messages per month to millions of contacts to create awareness, drive adoption, and generate revenue opportunities, and the intern will assist with marketing strategy projects, help document messaging programs that support hundreds of partners, and gain exposure to how emails and in-product messages are developed by multiple business teams and use cases.

Atlassian describes itself as a distributed-first company with virtual interviews and hires in any country where it has a legal entity, offering a distributed-work resource. Its intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a career at Atlassian; the paid 12-week internship runs May–August or June–September 2026 and is not open to F1 or J1 students and does not offer work sponsorship. The role is a Performance Messaging Intern on the Performance Marketing team, collaborating with digital marketers to improve campaigns that target and retain customers via email and in-product messaging. The internship provides a strong foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting and segmentation, and cross-functional collaboration within the marketing organization. Responsibilities include assisting with marketing strategy projects for email and in-product messaging, documenting messaging programs that support hundreds of partners, and gaining exposure to how emails and in-product messages are developed across multiple business teams and use cases.

Zendesk’s AI/ML Platform powers AI-driven experiences for over 125,000 brands, and the Senior ML Engineer will lead GenAI infrastructure—including the internal research platform, LLM Proxy, A/B testing and evaluation tooling, and agentic workflow orchestration—to enable secure, cost-efficient, scalable ML across products. Daily responsibilities include building benchmarking frameworks for LLMs (A/B tests and offline evals), contributing to the LLM Proxy design for safe observable access to multiple foundation models, and partnering with applied ML, product, and platform teams to meet diverse use cases while ensuring observability, rate-limiting, and cost attribution. Requirements include 5+ years of production ML systems experience, familiarity with core ML infrastructure (model registries, feature stores, orchestration, serving), knowledge of LLM/GenAI platforms, experience with cloud providers and Kubernetes/Docker, and proficiency in at least one server-side language with solid CI/CD/testing skills. Preferred qualifications include experience with agentic automation and building tools that boost developer productivity and platform adoption across teams. The role offers full ownership and impact, a collaborative team, opportunities to learn and grow, and a hybrid work setup with part-time onsite presence, along with Zendesk’s commitment to diversity and inclusion and AI-driven screening in the hiring process.

Zendesk is seeking a positive, performance-driven Principal PSE/Partner Sales Executive based in Singapore to lead partner-led growth across the Philippines and APAC. The role involves building, operationalizing, and owning the partner ecosystem, recruiting and onboarding new partners, enabling them with Zendesk’s value propositions and tools, and crafting joint business plans to meet revenue and profitability targets with Zendesk Direct Sales. You will align regional sales with partners, manage opportunities, drive GTM activities with Marketing, track leads and forecasts, and ensure partners follow Zendesk’s sales methodology while delivering value to customers through demos and executive engagements. Education and experience require a bachelor’s degree, 10+ years of B2B software/SaaS sales with quota attainment, strong prospecting and CRM/BI skills, and the ability to engage C-level stakeholders and coach others, with knowledge of sales methodologies a plus. Zendesk emphasizes a hybrid, inclusive culture and is an equal opportunity employer, with commitment to diversity and accommodations for applicants with disabilities, and notes that AI may be used to screen applications.

Zendesk is seeking a Staff Software Engineer, Full Stack – Data and Analytics, offering remote flexibility and a Pacific Time alignment to help build an AI-native analytics platform that delivers trusted, explainable insights from customer data. The role covers backend development with Java/Maven/Spring, frontend work with TypeScript/React, creating new platform capabilities, deploying to production for millions of users, and collaborating with a focused team and leadership to shape the roadmap. Candidates should have at least 6+ years of full-stack experience (primarily Java), strong Maven/Spring expertise, the ability to extend existing codebases, knowledge of data/ETL pipelines and Spark, distributed systems experience, Linux internals knowledge, and strong collaboration and communication skills. The tech stack includes Java, Maven, Spring, Spark, TypeScript, React, Kubernetes, Linux AMIs on AWS, and AWS services such as Elasticache, Redis, and DynamoDB. Zendesk notes AI screening may be used, provides a US base salary range of $164k-$246k with potential bonuses/benefits, offers hybrid/work options, and emphasizes equal opportunity, diversity and inclusion with accommodations for disabilities.

Figma is growing its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time, global collaboration. The new role is a global post-sale operations leadership position responsible for building the operational infrastructure, insights, and governance of the post-sales motion, partnering with GTM, Customer Experience, Solutions, Finance, and Data teams, starting as a one-person function with potential to scale into a team, and it can be based in a US hub or remotely in the United States. You’ll define the global operating framework for CES with Rules of Engagement, escalation paths, and a unified metrics framework, and you’ll create dashboards for Onboarding, CEM, TAM, and SC to translate business priorities into executable plans and scalable systems. Requirements include 8+ years in Sales/CS/Post-Sales Ops in a high-growth SaaS environment, experience supporting multiple post-sales functions, strong Salesforce and BI tooling expertise, and a proven ability to scale teams and define ROEs and KPIs, with added value for CSAT/NPS or health scoring and multi-region experience (AMER, EMEA, JAPAC). The package includes a base salary range of $164,000–$288,000 for SF/NY hubs, equity and comprehensive benefits, remote-localized pay, an equal opportunity policy with accommodations, a camera-on video interview requirement, in-person onboarding, and a Candidate Privacy Notice governing data processing.

Figma is launching a new global Post-Sales Operations role to build the operational infrastructure, insights, and governance that support the post-sale motion, partnering with GTM leadership, Finance, Business Systems, and Data teams to optimize onboarding through renewal. This full-time role can be based in one of Figma’s US hubs or fully remote in the United States; you’ll start as a solo operator and eventually grow a team, defining Rules of Engagement, ownership criteria, escalation paths, and a unified metrics framework to drive consistent, proactive performance management. You’ll define and operationalize key performance metrics for Onboarding, CEM, TAM, and SC, create role-specific dashboards and leadership packs, and act as the strategic connector translating business priorities into executable plans and scalable systems. Requirements include 8+ years in Sales, CS, or Post-Sales Ops in a high-growth SaaS environment, experience supporting multiple post-sales functions, strong expertise with Salesforce and BI tools, and a proven ability to scale teams and build new ops functions; a plus if you’ve implemented CSAT/NPS or health scoring and have regional GTM operations experience. Compensation and benefits include an annual base salary range for SF/NY hub of $164,000–$288,000, equity, and a comprehensive benefits package, with Figma as an equal opportunity employer offering accommodations and other support, plus notes about camera-on interviews and in-person onboarding and a candidate privacy notice.

SmartBear provides complete visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) used by over 16 million developers across 32,000+ organizations. They’re hiring a Manager of Cloud Engineering in Wroclaw, Poland (or for relocation) to lead Cloud/DevOps engineers working on SmartBear’s API portfolio, collaborating with PMs, Support, Developers, and leadership across time zones. Responsibilities include managing a Cloud Engineering team to optimize quality and velocity, applying Agile practices for continuous deployment, prioritizing milestones, and planning major cloud infrastructure projects; coding experience isn’t required but evaluating talent/output is needed. Requirements include 3+ years leading Cloud/DevOps teams, a degree in Engineering/CS, English at least B2, experience with public/private clouds (prefer AWS), and the ability to turn high-level requirements into actionable plans with target dates. SmartBear promotes career growth, inclusive culture, and social responsibility, with global offices and awards, and is an equal opportunity employer that values diversity and merit.

Atlassian supports flexible work arrangements for collaboration, being a distributed-first company with virtual interviews and hiring in any country where it has a legal entity. The Grad++ program provides hands-on technical training, mentorship, professional growth opportunities, and strong social connections to set up new grads for success at Atlassian. New grad roles are not eligible for Canada work visa sponsorship for immediate employment, but candidates with a PGWP or any valid open work permit may apply, and the role is based in Vancouver, Burnaby, or Richmond, requiring willingness to work there. Atlassian's ML teams tackle cross-functional business and product challenges, collaborating with Growth, GTM, Product, Finance, and Sales to deliver ML infrastructure and model applications, with a focus on speed and business impact. Responsibilities include focusing on ML applications for recommendation and personalization, building ML models and Generative AI projects, and translating business problems into technical solutions.

Atlassian supports flexible work locations with a distributed-first approach, and all interviews are conducted virtually, with hiring in any country where the company has a legal entity. The Grad++ program offers hands-on technical training, mentorship, and social connections to help grads launch impactful careers, with roles located in Vancouver, Burnaby, or Richmond; Canada work visa sponsorship is not available for immediate employment, but PGWP or open work permits are welcome. The ML teams collaborate across Growth, GTM, Product, Finance, and Sales to deliver machine learning infrastructure and model applications. The teams consist of ML engineers and system engineers who work nimbly, emphasizing speed from concept to initial output while focusing on business impact. Responsibilities include focusing on ML applications for recommendation and personalization, building models, working on Generative AI projects, and translating business problems into technical solutions, including work on search/recommendation engines and LLM training.

Atlassian offers flexible, distributed work options, allowing employees to work from an office, from home, or a mix, with virtual interviews and onboarding as part of being distributed-first. They hire people in any country with a legal entity, and the company conducts interviews and onboarding virtually. They are seeking a Senior Site Reliability Engineer for the Jira SRE team, which owns the infrastructure, tooling, and automation that Jira Cloud runs on. The ideal candidate is a technical leader who mentors others, stays current with reliability trends, and brings deep cloud infrastructure, programming, and operational experience with a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting directly to the Senior Engineering Manager.

Atlassian offers flexible work locations, supports family and personal goals, and hires globally with virtual interviews and onboarding as part of a distributed-first approach. They are hiring a Senior Site Reliability Engineer for the Jira SRE team, which owns Jira Cloud’s infrastructure, tooling, and automation to ensure reliability. The ideal candidate is a technical leader who stays current with reliability trends and has experience mentoring others and sharing knowledge. They should bring deep experience in modern cloud infrastructure, programming, and operational work, with a passion for changing the status quo. The role focuses on analyzing and improving services and processes to enhance reliability, performance, scalability, and cost efficiency, reporting to the Senior Engineering Manager.

Figma is hiring a strategic marketing operator to partner with the CMO and marketing leadership, driving innovation and growth through data-driven insights and cross-functional collaboration aligned to company objectives. This full-time role can be based in Figma’s US hubs (SF or NY) or remotely in the United States, with remote pay localized to the employee's location by a factor of 80-100% of the hub range. Responsibilities include leading marketing strategy, translating company goals into actionable plans, shaping org-wide priorities (budget, resourcing, long-range planning), driving cross-functional alignment, overseeing key programs, and delivering dashboards to optimize marketing efforts. Requirements include 10+ years as a marketing operator in strategy or operations, strong cross-functional influence without direct authority, excellent communication, analytical storytelling, and proficiency with dashboards and tools like Google Sheets/Excel; plus a preference for B2B SaaS, experience with Figma/FigJam, and tech consulting. Figma offers equity, comprehensive benefits, and a diverse, inclusive workplace; it requires camera-on during video interviews and in-person onboarding, and notes that compensation and benefits may change, with base salary ranges for SF/NY hubs at $164k–$288k USD.

Figma is hiring a full-time strategic partner to the CMO to drive marketing innovation, alignment, and operational excellence, with flexible work location either in a US hub or remotely in the United States. The role involves leading marketing strategy, translating goals into actionable plans, driving cross-functional alignment (product, sales, and others), overseeing key programs with clear metrics, delivering data-driven insights, and streamlining processes. Requirements include 10+ years as a marketing operator/strategy or business operations, strong cross-functional leadership, superb communication, the ability to balance strategic thinking with execution, and strong analytical skills with experience in dashboards and spreadsheets; proficiency with tools like Asana or Jira is also expected. Nice-to-haves include B2B SaaS experience, familiarity with Figma/FigJam, and consulting experience in tech. The posting also outlines compensation guidance for SF/NY hubs, remote pay localization, equity and benefits, a commitment to equal opportunity and accommodations, and notes about camera-on interviews and in-person onboarding.

Figma is expanding its team and seeking an Enterprise Specialist on the Product Support team to partner with the Enterprise Support Manager and shape the function for top customers, delivering trusted experiences with internal partners like Sales, Product, and Engineering. The role requires developing deep knowledge of Figma products and customer journeys, handling daily customer interactions, guiding large organizations through complex workspace configurations, and owning high-risk escalations to resolution. Qualifications include 3+ years in technical SaaS enterprise support, professional Spanish, experience with large-end-user system administration or complex implementations, and the ability to translate technical issues into business impact; bonuses include SAML/SSO/SCIM troubleshooting, UX tool familiarity, and interest in AI concepts. Figma emphasizes growth, diversity, and equal opportunity, offering equity and a comprehensive benefits package, with a base pay range of $43.80–$63.90 per hour for SF/NY locations and localized ranges for remote roles. Additional notes cover pay/benefits subject to change, accommodations, cameras-on interview policy, in-person onboarding, and processing of candidate data under the Candidate Privacy Notice.

Figma is expanding its team to make design accessible to all, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration worldwide. The Enterprise Specialist on the Product Support team will partner with the Enterprise Support Manager to define and elevate support for Figma’s top customers, delivering trusted experiences and aligning with Sales, Product, and Engineering. Responsibilities include developing product expertise, handling daily customer emails, guiding large organizations through workspace configurations, acting as the voice of the customer for feature and process improvements, managing high-risk escalations, identifying trends, piloting new approaches, and proposing scalable tooling with Product Support Operations. Requirements include 3+ years in technical SaaS enterprise support, professional-level Spanish, experience with system administration or complex implementations, and the ability to translate technical issues into business impact; nice-to-haves include SAML/SSO/SCIM, familiarity with UX tools, and interest in AI concepts. The role can be remote in the US (or from US hubs), with SF/NY base pay range of $43.80–$63.90 hourly, plus equity and comprehensive benefits, a commitment to diversity and accommodations, in-person onboarding, and camera-on during interviews, with a candidate privacy notice applicable.

Zendesk is hiring a Senior Enterprise Sales Manager to lead a high-performing field sales team focused on large enterprise accounts (1,000+ employees) using a solution- and value-driven approach. The role entails providing vision and accountability for the team, mentoring and onboarding Enterprise Account Executives, engaging with C-level stakeholders (including onsite visits), and driving pipeline and bookings through cross-functional collaboration with forecast discipline and 5% forecast accuracy targets. Additional duties include leading demand generation, developing and executing sales campaigns, monitoring sales activity, conducting MEDDPICC deal reviews, managing customer concerns, and building executive relationships to drive customer engagement. Requirements include 10+ years of software sales with 3–5+ years of enterprise management, a proven track record of revenue growth, experience managing Enterprise Account Executives in a B2B software environment, and strong presentation and communication skills, with CX experience considered a plus. The compensation package offers a US OTE of $290k–$434k (50/50 base/commission) with potential bonuses or benefits, and Zendesk emphasizes a hybrid, inclusive culture with equal opportunity and accommodations for applicants.

Zendesk is hiring a Senior Technical Product Manager for its Custom Data Platform team in Pune to help customers model and manage data with Custom Objects and Custom Fields, enabling AI-powered insights and smoother workflows. You will shape the strategy and roadmap for Custom Objects and Custom Fields, align them with Zendesk’s data and extensibility vision, and collaborate with engineering, design, product marketing, and customer success to deliver scalable solutions. You will listen deeply to customers and partners to uncover needs, simplify complexity, drive adoption, and use data and insights to guide decisions while contributing to the API platform and catalog. Requirements include 5+ years of product management experience in SaaS or enterprise software, a strong technical understanding of APIs, databases, data modeling, or platform extensibility, and a proven ability to deliver complex features with cross-functional teams. Bonus points are given for experience with customer service, ITSM, or CRM platforms, familiarity with low-code/no-code environments, or prior work with Custom Objects/Custom Fields; the role supports a hybrid work model with location restrictions to Karnataka or Maharashtra, and Zendesk emphasizes equal opportunity hiring with accommodations available.

SmartBear offers a suite of popular developer tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by more than 16 million people across 32,000+ organizations to improve each release. They are hiring a Renewals Specialist to nurture long-term customer relationships, serve as a trusted advisor, and drive retention and loyalty amid strong market demand and global expansion. The role involves strategically engaging customers to align goals with SmartBear solutions, ensuring retention and lifetime value, driving onboarding and product adoption, expanding accounts, and identifying upsell and cross-sell opportunities while monitoring user experiences. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software-related sales/account management/customer success experience preferred, and strong communication, relationship-building, remote/on-site consulting, and analytical skills. The package features base salary plus potential commissions, with an estimated total annual cash compensation of $80,000–$85,000, and reflects SmartBear’s emphasis on transparency, growth, inclusivity, and global offices including Somerville, MA; Galway, Dublin; Bath, Wroclaw; and Bangalore.

The Senior UX Researcher role centers on guiding product direction across multiple teams by leading high-impact research and driving evidence-based decisions at strategic and tactical levels, while mentoring others. You will work with cross-functional stakeholders—Product, UX, Engineering, and Leadership—to ensure solutions are usable, valuable, and aligned with real customer needs. This position suits someone who values autonomy, enjoys tackling complexity, and wants their work to shape product roadmaps and long-term strategy. Responsibilities include conducting meaningful and foundational/strategic research, translating insights into actionable recommendations, developing deep domain expertise, championing user-centricity, mentoring junior researchers, and collaborating with UX designers. You’ll also manage multiple projects, coordinate internal and external research resources, produce compelling deliverables and presentations, and help develop research operations such as participant recruitment and continuous improvement initiatives.

Appfire is a remote-first company that lets employees choose how and where they work, with flexible time off and growth resources like online learning, training programs, leadership development, and internal mobility. It is seeking a strategic SVP, Americas to lead the multi-channel revenue engine across Direct Sales, Sales Development, and Channel/Partner motions, driving consistent revenue growth and strengthening the partner ecosystem. Key responsibilities include owning the Americas revenue agenda, balancing direct and indirect revenue, building and scaling a high-performance GTM organization across Sales, SDR, and Channel, implementing forecasting and KPI-driven management, and collaborating with Marketing, Product, and Customer Success while serving on the executive leadership team. Required skills include 10+ years of regional revenue leadership with Direct & Indirect Sales, experience owning SDR/BDR organizations, strong channel/partner leadership, SaaS growth experience, data-driven decision-making, and exceptional cross-functional leadership and collaboration. Appfire offers equity, 401(k) matching, learning and development benefits, flexible PTO and holidays, 100% company-paid health coverage with dental and vision, CSR through Appfire Town, a robust partner network of 800+ channel partners, ISO 27001/27017 and SOC 2 certifications, and recognition as a growing, award-winning employer across a global footprint.

Atlassian is seeking a Senior Principal Technical Program Manager to lead the delivery of strategic, large-scale transformation programs within the Technical Program Management team. Atlassian supports a distributed-first work model, allowing employees to work from office, home, or a mix, and hires globally where a legal entity exists, with virtual interviews and onboarding. The role involves developing and executing program strategy, roadmaps, and timelines aligned with business objectives, and managing program scope, budget, resources, risks and issues, decision-making, and reporting. It requires partnering with architects and engineering leaders for technical direction and design inputs, and defining transformation processes to add to Atlassian's system of working for end-to-end programs. The position aims to accelerate transformations through risk mitigation and cross-functional velocity improvement, collaborating with leaders across engineering, product, design, GTM, and platform to drive prioritization, rapid execution, and fostering collaboration with executives.

Atlassian is seeking a Senior Principal Technical Program Manager to lead the delivery of strategic, complex transformations within the Program Management (Technical) Team. This distributed-first company hires globally and conducts interviews and onboarding virtually, allowing employees to work from anywhere with a local legal entity. The role will develop and execute program strategy, roadmaps, and timelines aligned with business objectives, and drive central programs including planning, resourcing, risk and issue mitigation, decision-making, reporting, and managing scope, budget, and resources. It requires partnering with architects and engineering leaders for technical direction and design input, and defining transformation processes for end-to-end large-scale programs to add to Atlassian's system of working. The position aims to accelerate transformations through risk mitigation, timely reporting, and cross-functional velocity initiatives, collaborating with leaders across engineering, product, design, GTM, and platform teams to drive prioritization and rapid execution while fostering collaboration with executives.

- Atlassian offers flexible work options—office, remote from home, or hybrid—and hires in any country where they have a legal entity. - This is a remote position, but you must be located in US time zones to help teams work together effectively. - You will join the Trust Engagement team, a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian's on-premise and cloud products. - As Senior Manager, you will lead an AMER-based team, drive cross-functional improvements in trust and security practices, shape enterprise strategy, and oversee strategic customer escalations, executive briefings, and negotiations of security terms in customer agreements. - Requirements include 10+ years in security/governance/risk/compliance, leadership of high-performing teams, ability to influence across functions, experience scaling trust programs, familiarity with certifications (FedRAMP, ISO 27001, PCI-DSS), and experience with regulatory compliance, privacy, and cloud security in large-scale cloud solutions.

Atlassian supports flexible work locations, including office, home, or hybrid arrangements; this role is remote but requires you to be located in US time zones for coordination, and the company can hire in any country where it has a legal entity. The Trust Engagement team is a globally distributed group of security and compliance professionals who help customers perform risk assessments to trust Atlassian’s on-premise products and cloud products, and they value diverse thinking and creativity. In this Senior Manager role, you will drive growth and expansion of how Atlassian promotes customer trust, oversee the team’s interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, and focus on enhancing trust and security practices, internal processes, and customer engagement. You will lead a high-performing AMER-based team, contribute to strategic planning, drive process and tooling improvements, partner cross-functionally on initiatives that deliver customer trust at scale, act as the primary contact for strategic and enterprise escalations, and support executive briefings and legal negotiations on security and compliance terms. Requirements include 10+ years in management across security, governance, risk, and compliance; experience mentoring and developing teams; ability to influence cross-functional teams; proven success in scaling trust programs; ability to brief executives and customers; and knowledge of certifications such as FedRAMP, ISO 27001, PCI-DSS, plus experience with regulatory compliance, global privacy programs, and large-scale enterprise cloud solutions.

Atlassian allows employees to choose where they work (office, home, or a hybrid) to support personal goals, but this remote role requires you to be located in US timezones. The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian’s on-premise and cloud products. As Senior Manager, you will drive growth and expansion of how we promote customer trust, overseeing interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, and leading improvements to processes, tooling, and product features. You will lead a high-performing AMER-based team, contribute to strategic planning, and act as the primary contact for strategic and enterprise customer escalations, guiding timely resolutions and post-incident process improvements. Requirements include 10+ years in management roles across security, governance, risk, and compliance; experience mentoring teams; cross-functional influence; proven ability to scale trust programs; knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS); and experience with regulatory compliance, global privacy programs, or cloud security in large-scale enterprises.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally, but this remote role requires you to be in US timezones. The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian’s on-prem and cloud products. As a Senior Manager, you will drive the growth and expansion of how we promote customer trust by leading cross-functional collaboration with Trust & Security, GTM/Sales, Compliance, Privacy, Legal, and Customer Support and by improving processes, tooling, and product features. You will oversee a high-performing AMER-based team, serve as the primary point of contact for strategic and enterprise customer escalations, and support executive briefings and post-incident reviews to prevent recurrence. The role requires 10+ years in security/GRC, leadership experience, ability to influence across departments, proven success scaling trust programs, and knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS) with experience in regulatory compliance, privacy programs, and large-scale enterprise cloud solutions.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, but this remote role requires you to be in US time zones. The Trust Engagement team is a globally distributed group of security and compliance professionals that helps customers perform risk assessments to trust Atlassian’s cloud and on-premise products. As Senior Manager, you will lead the AMER-based team, drive the growth of Trust Engagement, and collaborate across Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support to improve processes, tooling, and customer trust outcomes. You will act as the primary point of contact for strategic and enterprise customer escalations, support executive briefings, and assist legal in negotiating security and compliance terms for customer agreements. The role requires 10+ years of leadership in security/GRC, proven cross-functional influence, experience scaling trust programs, executive briefing capability, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS, plus experience with regulatory/privacy/cloud security in large-scale enterprise cloud environments.

Atlassian offers flexible work options—office, home, or hybrid—and hires globally, but this remote role requires you to be located in US time zones. You’ll join the Trust Engagement team, a globally distributed group of security and compliance professionals helping customers assess risk to trust Atlassian products. As Senior Manager, you will lead an AMER-based team, drive strategic improvements to Trust & Security practices, and partner across security, compliance, privacy, legal, GTM/sales, and support to scale trust outcomes. You’ll serve as the primary liaison for strategic and enterprise customer escalations, support executive briefings, and assist legal in negotiating security and compliance terms for customer agreements. Requirements include 10+ years in security/governance/risk/compliance management, a proven track record of building high-performing teams and cross-functional influence, executive briefing ability, and knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS) and cloud-security/privacy programs in large-scale enterprises.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, but this remote role requires being located in US timezones. The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian products, focusing on both on-premise data and Cloud Products. As Senior Manager, you’ll lead the AMER-based team, drive growth of the Trust program, improve processes, influence security features, and partner with Security, Go-To-Market, Compliance, Privacy, Legal, and Customer Support to strengthen customer trust. You will be the primary point of contact for strategic and enterprise customer escalations, support Atlassian Executive Briefings, and assist Legal in negotiating security and compliance terms for customer agreements. Requirements include 10+ years in security/governance/risk/compliance, leadership and cross-functional influence, experience scaling programs across large organizations, executive briefing experience, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS, plus experience with Regulatory Compliance, Global Privacy Programs, and Cloud Security.

We are looking for a Senior Site Reliability Engineer to join our SRE team that owns the infrastructure, tooling, and automation for Jira and Confluence Cloud and focuses on customer reliability. The ideal candidate is a technical leader aware of current industry reliability trends, with experience mentoring others and a passion for changing the status quo. They will report to the Senior Engineering Manager and, on day one, should have 5+ years operating high-availability, fault-tolerant, distributed software in production, plus hands-on cloud experience including at least 1 year on GCP, familiarity with Unix/Linux, and a strong emphasis on debugging, code improvement, and automation. The role requires backend engineering experience in Java, Go, or Python. Excellent written and verbal communication skills and the ability to explain complex technical issues to both technical and non-technical audiences, along with a genuine desire to mentor and coach engineers.

A Senior Site Reliability Engineer is sought to scale Cloud services and join the SRE team that owns the infrastructure, tooling, and automation behind Jira and Confluence Cloud, with a deep understanding of how Atlassian products leverage cloud infrastructure to meet reliability expectations. The ideal candidate is a technical leader who stays current with industry reliability trends, has experience mentoring and growing teammates, and can share knowledge broadly. They will analyze and improve services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting directly to the Senior Engineering Manager. On day one, candidates should have 5+ years operating high-availability, fault-tolerant, scalable distributed software in production, plus 5+ years of hands-on cloud experience (at least 1 year on GCP), Unix/Linux familiarity, and a strong emphasis on debugging, improving code, and automating routine tasks. They should also have backend engineering experience in Java, Go, or Python, excellent communication skills for technical and non-technical audiences, and a desire to mentor and coach engineers.

The role is for a Senior Software Engineer at Zendesk to build and evolve a real-time data ingestion platform, focusing on data quality, observability, and pipeline reliability as data moves from Kafka to Snowflake via Snowpipe Streaming. Key responsibilities include designing, building, and maintaining data quality systems and pipelines; using Snowflake, Docker/Kubernetes, and Kafka to enable scalable, observable data movement; collaborating cross-functionally to close gaps in data quality and tooling, building internal tooling for schema validation, data experimentation, and automated checks; owning the reliability and performance of ingestion systems on AWS; architecting core components with Kafka and Snowpipe Streaming; and championing testing, CI/CD, automation, and platform tooling for quality and lineage. Core skills required are solid programming (preferably Java), experience with distributed data systems (Kafka, Snowflake), familiarity with data quality tooling, strong SQL for diagnostics and DQ workflows, experience with Docker/Kubernetes, and strong debugging/observability. You should bring a systems mindset, passion for resilient, high-throughput real-time platforms, the ability to influence technical direction, strong communication and mentoring skills, and a bias toward automation and platform thinking; nice-to-haves include GenAI tools or ML/AI data workflows, cloud-native platforms (AWS/GCP), and exposure to dbt or ELT frameworks. Location eligibility notes: Zendesk can hire only candidates physically located to work from Maharashtra (and Karnataka per updated posting), with a hybrid schedule requiring on-site presence, and the company emphasizes diversity, inclusion, and potential AI screening with accommodations available on request.

The Senior Engineer will uplift, scale, and maintain Zendesk's platform infrastructure built with Kubernetes, AWS services (EC2/EKS/CloudFormation/IAM), containerd, and HashiCorp tooling, and will automate deployment and lifecycle management using pipelines like Spinnaker. The role involves building monitoring, management, alerting systems, dashboards, and tooling, contributing to open source, maintaining engineering docs and internal blogs, and supporting engineers running workloads on the Kubernetes-based platform, while collaborating with compliance and security teams to ensure reliability and SOC-II compliance. You will work in a tightly knit Scrum team, participate in on-call rotations to debug production issues and maintain uptime, and drive projects end-to-end with strong ownership and a focus on best practices and test coverage. Must-have qualifications include moderate Kubernetes experience, moderate experience in Go or Ruby, moderate Platform Engineering/DevOps experience, moderate AWS experience (EC2/EKS/CloudFormation/IAM), eagerness to learn, and the ability to deliver high-quality code with good test coverage. Nice-to-have qualifications include Linux experience, on-call production support experience, and self-managed Kubernetes clusters; the role requires physical location in Maharashtra or Karnataka with a hybrid in-office schedule, and Zendesk is an equal opportunity employer that may use AI screening and provides accommodations as needed.

Zendesk is hiring a Revenue Recognition Manager with deep ASC 606 expertise to manage revenue recognition for SaaS contracts and oversee related processes, systems, and policies. The role includes ensuring fundamental ASC 606 compliance, serving as an advisory resource on customer contracts and amendments, and using data-driven analysis to guide management decisions. Other duties involve driving continuous improvement of revenue processes, ensuring data integrity of revenue and contract data, and supporting financial reporting and audits. Requirements include strong ASC 606 knowledge in SaaS, a degree in accounting or finance (CPA preferred), experience with Zuora, Z-Revenue, NetSuite, and Salesforce, plus excellent analytical, collaboration, and project-management skills, the ability to work US hours, and must be located in Mexico City or Estado de Mexico. The position offers a hybrid work model, Zendesk’s commitment to diversity and inclusion, an AI screening notice, and accommodations for applicants with disabilities.

Figma is expanding its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-powered iteration for real-time collaboration worldwide. The role is a full-time community builder and connector who will own flagship initiatives like hackathons, community recognition, and advocacy programs, while helping steward community spaces. You will design and lead hackathon and contest programs to drive product adoption, scale an advocacy program, develop recognition and awards, partner across marketing and product teams, and define and report success metrics across growth, retention, advocacy, and adoption. Requirements include 5+ years in community engagement or marketing, proven experience running scalable programs, strong operations and program management skills, cross-functional collaboration ability, familiarity with Figma, and a strategic yet hands-on mindset with a passion for meaningful community experiences. The role can be based in US hubs or remotely, with salary ranges disclosed for certain locations and localization for remote roles, plus equity and a comprehensive benefits package, an equal opportunity and accommodations policy, and a note that candidates should expect cameras-on during video interviews and in-person onboarding.

Figma is expanding its community team to build programs that inspire engagement, advocacy, and adoption, including flagship initiatives like hackathons, community recognition, and advocacy programs. This full-time role can be based in a US hub or remotely in the United States and involves designing and leading hackathons, scaling advocacy, developing recognition programs, partnering cross-functionally, and defining success metrics. Requirements include 5+ years in community engagement or marketing, proven experience running scalable programs, strong operations and program management, cross-functional collaboration, familiarity with Figma, and a strategic-but-hands-on approach. Compensation includes an annual base salary range of $122k–$260k for SF/NY hubs, with remote pay localized to 80–100% of the range, plus equity and a broad benefits package. Figma is an equal opportunity employer that offers accommodations for applicants with disabilities; they request cameras on during video interviews and in-person onboarding, and encourage applications even if past experience doesn’t perfectly match the description.

Sentry is hiring a Technical Support Manager to lead a team of Support Engineers with a hands-on, front-line approach, spending a portion of the week in the queue, debugging, and acting as the primary SME. The role requires serving as the ultimate escalation point for complex questions about Sentry’s SDKs and trace propagation, triaging and reproducing bugs by reading source code, engaging with users in public channels, mentoring the team, owning core metrics, shaping the knowledge base, and participating in on-call incident command. Qualifications include 8+ years in technical support, software engineering, or sales engineering; 2+ years of people management; the ability to read and debug code; experience with Python or JavaScript; and knowledge of modern stack aspects like CI/CD, APIs, microservices, and observability, with bonuses for OSS contributions or DevOps experience. The base salary is 165,000 CAD, with eligibility for benefits such as incentive compensation, equity, paid time off, and health insurance, and Sentry emphasizes equal opportunity and disability accommodations. Sentry highlights a hybrid work model and open-source culture, inviting candidates who enjoy building and solving problems for developers to help advance its software monitoring tools.

Sentry is on a mission to help developers write better software faster, backed by over $217 million in funding and 100,000+ organizations, with clients like Disney and Microsoft. The company uses a hybrid work model with in-office anchor days on Mondays, Tuesdays, and Thursdays. The Senior Backend Engineer role on the Issue Workflow team will focus on Sentry’s core debugging experience (alerts, issue search, and issue details) and involve building backend systems that process billions of queries per day, spanning event ingestion, search, and storage across open-source codebases. You’ll collaborate with Engineering Managers, Product Managers, and Product Designers to ideate and ship features using React (TypeScript) and Django (Python), build tests and monitoring, mentor teammates, and work with AI/ML and infrastructure teams. Qualifications include 7+ years of software engineering experience, a CS degree or related experience, strong Django/Python skills, familiarity with React/TypeScript, a salary range of $185k–$288k, comprehensive benefits, and Sentry’s commitment to equal opportunity and accommodations.

SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company seeks a Senior Talent Acquisition Partner (hybrid role based in Ahmedabad) to drive growth by recruiting top talent aligned with SmartBear’s values. You will partner with hiring managers, manage high-volume pipelines for global roles, oversee end-to-end recruitment, conduct multi-channel outreach, assess candidates, and ensure an exceptional candidate experience while using data to inform decisions. Requirements include 8+ years in high-volume recruitment, a proven track record of meeting hiring metrics, strong communication and relationship skills, experience with ATS and sourcing via Greenhouse, Naukri, and LinkedIn, and an interest in applying AI to recruiting. Why join: opportunities for career growth, a holistic People & Culture approach, commitment to inclusion and diversity, global offices, and recognition as an equal opportunity employer.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it is the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem since 2007. They emphasize a heart-driven tech culture and remote-first practices as they seek a Senior Software Engineer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA, and technical writers. Responsibilities include writing efficient, testable client-side code in TypeScript/JavaScript, creating unit and integration tests, performing code reviews, and solving user-focused problems with attention to usability, security, and performance. Requirements include 4+ years of frontend development, 1+ year of commercial TypeScript with React, a CS degree, strong TS/JS/CSS/HTML skills, experience building complex UIs and optimizing performance, solid English communication, and the ability to work autonomously in a remote, multicultural environment; Java/Kotlin experience is a plus. Benefits and culture include Remote First work, unlimited vacation, health/dental/vision and savings plans, training and WFH reimbursement, social activities, optional in-person meetups and travel to international offices, an employee referral program, and a steadfast commitment to equal opportunity with applications accepted in English.

Atlassian offers flexible work options—office, home, or hybrid—and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. For this role, Atlassian can hire from anywhere in Germany and the Netherlands, reflecting its regional flexibility. The company aims to help customers win in the digital economy and has built a multi-billion-dollar software business with over 300,000 paying customers, hundreds of partners, and millions of users worldwide. Its culture is open, welcoming, collaborative, and relentlessly focused on customers’ success. The Strategic Solution Sales team drives adoption of the Service Collection among the largest customers, with the Strategic Solution Sales Executive acting as a customer champion, owning a regional territory, and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing to develop and execute sales strategies, stay ahead on industry trends, engage customers with value-based solutions, and explore co-selling opportunities.

At Atlassian, you can work office, from home, or a hybrid, with virtual interviews and onboarding, and the company hires globally where it has legal entities; for this role, hires can come from Germany and the Netherlands. The company is on a mission to help customers compete in the digital economy, has built a multi-billion-dollar software business with hundreds of partners and millions of users, and maintains an open, collaborative culture focused on customer success. The Strategic Solution Sales team drives adoption of Atlassian’s Service Collection (ESM/ITSM/CSM) among the largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeds insights back to product and engineering, owns a regional account territory, and partners with Strategic Account Executives, Solution Engineering, channel partners, Product, and Marketing. Key responsibilities include developing and executing revenue-growth sales strategies for named strategic accounts in the DACH region, leading on Service Management industry trends, engaging with customers to understand needs and propose value-based solutions, and coordinating with cross-functional teams to align on sales strategies and explore co-selling opportunities.

Zendesk is seeking a Staff Machine Learning Engineer to level up its full-text search platform and AI-powered products, including retrieval-augmented-generation bots, used by over 145,000 global brands. The role involves delivering AI capabilities at scale with the latest LLM tech, collaborating with Product Management, ML scientists, and engineers to define features, mentoring juniors, maintaining service stability, writing clean code, and contributing to technical design, while tackling challenges like expanding RAG use cases, hybrid search, ranking, indexing speed/cost, and multi-channel retrieval. Basic qualifications include proficiency in Python or Ruby, solid software architecture knowledge, a collaborative growth mindset, ability to work independently, experience building scalable applications, and the ability to form hypotheses and analyze experiments. Preferred qualifications include designing and optimizing ML-based search (Elasticsearch), AWS cloud experience, and event-driven architectures using Kafka. The tech stack features Python/Ruby, PyTorch, AWS, data stores such as MySQL, Redis, S3, Elasticsearch, Kafka, and Snowflake, with Kubernetes and Docker for deployment and Datadog/Sentry for monitoring, and Zendesk offers growth opportunities, ownership at scale, specialization options, a hybrid work policy, and a commitment to equal opportunity and inclusion with accommodations for applicants.

Zendesk is a leading customer experience and support platform hiring for a software sales role in ANZ, based in Melbourne, with a hybrid onsite/remote arrangement (onsite 3 days a week). The role is a pure hunting sales position focused on identifying, qualifying, and developing opportunities across SMB/Commercial/Enterprise segments, working with internal stakeholders such as sales and product managers, industry sales directors, and marketing. Key responsibilities include engaging with prospects to understand challenges, generating high-value pipeline, collaborating to target prospects, and maintaining a robust pipeline with a top-tier customer experience. Candidates should have at least 2 years of sales-related experience, business development experience within ANZ, a competitive self-starter mindset, excellent communication and organizational skills, and a bachelor’s degree is preferable. Zendesk emphasizes diversity, equity, and inclusion, is an equal opportunity employer, may use AI for screening, and provides accommodations for disabilities, with a hybrid work model that combines in-person collaboration and remote flexibility.

Figma is expanding its team to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The Billing organization is a full-stack engineering group automating revenue workflows and end-to-end payment and billing capabilities for all Figma customers, crucial to growth and product launches. They are seeking an experienced engineering leader to scale the business, responsible for checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management, in partnership with Accounting, Product, Design, Data, Marketing, and GTM. The role involves partnering with Product and Design on a long-term roadmap, hiring and developing engineers, building trust and accountability, and fostering an inclusive, diverse engineering culture, with the position remote in the US or based in a US hub. Qualifications include 4+ years leading engineering teams, strategic roadmapping, and billing/payments experience, with added pluses for strong product sense and distributed leadership; compensation includes a base salary range of $250,000–$350,000 for SF/NY, equity and comprehensive benefits, equal opportunity and accommodation commitments, and notes about camera-on interviews and in-person onboarding.

- Figma is growing its team of creatives and builders to make design accessible, enabling ideas to become products through brainstorming, prototyping, translating designs into code, and AI-driven iteration, all with real-time collaboration from anywhere in the world. - The Billing organization is a full-stack engineering group automating revenue workflows and building end-to-end payment and billing capabilities for all customers, from two-person teams to Fortune 500, and is seeking an experienced engineering leader to scale the business. - The role will own areas such as checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management, partnering closely with Product, Design, Accounting, Data, Marketing, and GTM to chart features and roadmaps. - Qualifications include 4+ years of engineering-management experience, strategic thinking about short- and long-term roadmaps, and billing/payments experience; while pluses include strong product sense and experience leading geographically distributed teams, with Figma valuing growth and an inclusive culture. - Compensation includes an annual base salary range of $250k–$350k for SF/NY hubs (remote roles localized to 80–100% of the range), equity and a comprehensive benefits package, equal opportunity and accommodations, and guidance about interview requirements and in-person onboarding.

Figma is expanding its Strategic Finance team to own budget, planning, resource allocation, financial analysis, and cross‑functional partnership, requiring someone who is highly analytical, strategic, and comfortable with ambiguity. The role leads ARR, headcount and expense planning/forecasting for the Sales organization, defines performance metrics and reporting, coordinates quota and capacity planning, mentors the team, and presents actionable insights to senior leadership (CFO, CEO, CRO) while building scalable tools for decision‑making. Requirements include 8+ years in investment banking, private equity, strategic finance, or related analytics, 3+ years of leadership experience, experience with global Sales/Sales Ops, and strong FP&A/data analysis skills; bonus points for SaaS experience and SQL. The position can be based in SF or NY or remotely in the US, with a base salary range of $180k–$308k for SF/NY, plus equity and benefits, and remote pay localized by location. Figma emphasizes diversity and equal opportunity, offers accommodations for disabilities, and requires camera‑on interviews with in‑person onboarding, while encouraging applicants even if their background isn’t a perfect match.

Figma is expanding its team to make design accessible to all, with the Strategic Finance group owning budgeting, planning, resource allocation, financial analysis, and cross-functional partnerships across the company. The role leads ARR, headcount and expense planning and forecasting for the Sales organization, including annual plans, quarterly forecasts, monthly reporting, and weekly performance reviews, and it defines targets and reporting frameworks to drive accountability and ARR growth. It also drives coordinated quota, capacity, and headcount planning to align resources with growth targets, mentors a high‑performing team, and develops and presents actionable insights to senior leadership, including the CFO, CEO, and CRO. Requirements include 8+ years in investment banking, private equity, strategic finance, or related analytical fields; 3+ years leading teams; experience partnering with global Sales and Sales Ops; and strong FP&A with data-driven analysis; SQL and high-growth B2B SaaS experience are a plus. The base salary range for SF/NY is $180,000–$308,000 with remote roles localized to 80–100% of range; Figma offers equity and a broad benefits package, is an equal opportunity employer with accommodations for disabilities, and candidates should expect cameras on during video interviews and in-person onboarding.

- Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. - The company is seeking a Technical Program Manager for the Trust TPM team in the India region to lead Security and Compliance engineering programs and help strengthen Atlassian's trust posture. - The role involves close collaboration with the Trust Engineering team and senior engineering and product leaders, requiring strong technical depth to shape strategy and lead execution. - Responsibilities include defining strategy and a roadmap for security and compliance programs, delivering multiple projects, building tools to integrate security/compliance checks into product design and the SDLC, and assisting in regulatory certifications while coordinating with CISO, legal, data governance, and compliance teams across the US, Australia, and India. - The position also entails developing scalable security processes and effectively communicating status, risks, dependencies, and insights across teams and programs.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, aiming to support employees’ families and personal goals. The company seeks a Technical Program Manager for its Trust TPM team in India to lead Security, Compliance engineering programs and collaborate with the Trust Engineering team and senior leaders to embed Security, Compliance, and Privacy into product design. The role requires strong technical depth, the ability to shape product strategy, and cross-functional execution, with a background in Technical Product Management, Engineering/Development Management, or Technical Program Management. Responsibilities include defining strategy and roadmaps for security and compliance programs, delivering multiple projects, building tools to integrate security checks into the SDL, collaborating with CISO/legal/data governance teams, and assisting with regulatory certifications. The TPM will coordinate with stakeholders across the US, Australia, and India, develop scalable security processes, and communicate status, risks, dependencies, and insights across teams.

Miro is seeking a Backend Engineer for the Canvas Backend team to power canvas content and both real-time and asynchronous collaboration, building a high-performance platform for future product innovation. The role requires strong software engineering experience, a willingness to drive change, the ability to scale for large loads, and long-term ownership of important code, with cross-team collaboration to provide well-defined interfaces on Canvas model data. Responsibilities include designing high-quality architecture and self-documented code, implementing scalable and fault-tolerant solutions, optimizing performance, establishing future-proof data access patterns (APIs and events), and writing exception-safe mission-critical code. Requirements include 5+ years of backend development, Java 17/Kotlin/Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS familiarity, knowledge of high-load SaaS environments, Kafka or messaging systems, and strong Java multithreading. Benefits include competitive equity, health and family insurance, meals in the office, wellbeing and learning allowances, and a diverse, inclusive, global team aligned with Miro's mission to empower teams to create the next big thing.

Miro is hiring a Backend Engineer for the Canvas Backend team to build the platform that enables canvas content and supports real-time and asynchronous collaboration, including seamless communication between the Board Server and Collaboration apps. You will own key parts of the codebase, design scalable and fault-tolerant solutions, optimize performance, and collaborate across teams to define future-proof APIs, events, and data access patterns. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, experience with REST and WebSockets, AWS, Kafka or similar messaging, and strong multithreading knowledge for high-load environments. Benefits include a competitive equity package, health insurance, meals in the office, wellbeing and equipment allowances, a learning budget, and travel allowance. Miro is a visual workspace empowering distributed teams to create the next big thing, serving 100M+ users and 250,000 companies, with a diverse and inclusive culture and a Recruitment Privacy Policy describing how candidate data is handled.