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Zendesk is hiring a CXSO Renewals Strategy and Analytics Partner within its Data and Insights group to serve as the primary architect for the Global Renewals organization, acting as the main business partner to the VP of Renewals and driving GRR, ARR retention, and revenue outcomes through data insights and process development. Responsibilities include strategic partnership to improve retention and global efficiency, building forecasting/models for renewals, GRR, and churn/contraction (using Clari or Gong), setting quarterly and annual targets, optimizing renewal processes in Salesforce, and integrating AI to automate forecasting and identify at-risk accounts. The role requires 7-10+ years in Strategy & Operations in a high-growth B2B SaaS environment with a multi-product portfolio, deep renewals domain expertise (ARR, GRR, NRR, churn), and a mix of strategic thinking and disciplined execution, along with technical proficiency in SFDC, forecasting tools, AI/ML, SQL, Excel/Sheets, and BI tools like Looker or Tableau. Success will be measured by unified dashboards providing a full view of renewals health, direct contribution to ARR retention, and scalable global renewal workflows that reduce ambiguity and silos. The U.S. base salary range is $178,000 to $266,000, with potential bonus or incentives; Zendesk also notes a hybrid work model, commitment to diversity and inclusion, AI screening in the hiring process, and accommodations for applicants with disabilities.

Zendesk powers AI-first customer service with a platform that includes ticketing, messaging, help center, voice, analytics, and AI Copilot, trusted by more than 160,000 businesses worldwide. The Senior Manager, Pricing Strategy will support and drive monetization of Zendesk products by evaluating pricing and packaging strategies and collaborating with Product, Sales, Finance, Product Marketing, RevOps, Legal, and Customer Success to define new models and optimize existing ones. Responsibilities include developing long-term pricing and packaging strategies, making data-driven recommendations, identifying opportunities from market and stakeholder research, exploring new pricing models, communicating pricing concepts to senior leadership, and assisting with SKU prioritization. Required qualifications include 8+ years of relevant experience, strong analytical and communication skills, the ability to influence across levels, multi-project management, advanced Excel/PowerPoint, and a Bachelor's in a quantitative field; preferred qualifications include 4+ years of SaaS pricing experience, experience with usage/consumption pricing or monetizing AI, and MBA. The US base salary ranges from $140,000 to $210,000 with potential bonuses or incentives, and Zendesk supports a hybrid work environment, is an equal opportunity employer committed to diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities.

Zendesk is seeking a Commercial Account Executive to drive SaaS growth by leveraging AI-driven insights to expand commercial accounts and close deals of varying sizes. The role involves driving revenue, prospecting with AI analytics, nurturing relationships, leading complex sales cycles, and maintaining a robust pipeline with accurate forecasts to exceed targets. You will articulate Zendesk’s value, develop data-backed ROI cases, secure executive sponsorship, collaborate with Solutions Engineers and AI specialists, and stay ahead of AI market trends to inform strategy. Qualifications include a BA/BS, at least 3 years in B2B SaaS sales or solution engineering, experience closing complex cycles and engaging with VP/C-suite, proficiency with AI/digital sales tools, and willingness to travel while developing measurable account plans. Compensation ranges from US OTE $191k-$287k (base/commission 50/50) with a hybrid work model and potential bonuses, along with a commitment to fairness, inclusion, and flexibility; AI may be used in screening applicants.

Zendesk is hiring a Senior Account Executive in Melbourne to grow its Commercial account base, close deals of varying sizes, and deepen customer relationships by expanding offerings and aligning with customers’ goals. The role emphasizes driving top-line revenue, managing and nurturing relationships for satisfaction and retention, and proactively cross-selling additional products and services to optimize account revenue. It requires using data insights and adoption history to prospect new clients, articulate Zendesk’s value, lead complex sales cycles, secure executive sponsorship, and maintain a robust pipeline and forecast to exceed targets. Candidates should have a BA/BS or equivalent, at least 5 years in B2B SaaS sales or solution engineering with a proven record, experience with complex renewals and selling to VP/C-level executives, and familiarity with tools like Salesforce and Clari, plus willingness to travel. Zendesk highlights its mission, hybrid work model, commitment to diversity and inclusion, and notes that AI or automated decision systems may be used in screening, while offering accommodations for applicants with disabilities.

Zendesk is seeking a Senior Product Designer for its Agent Workspace team in Pune, India, requiring in-office work at least three days a week and offering a hybrid arrangement. The role focuses on shaping core agent experiences to help support teams triage, prioritize, and resolve customer issues across channels in an enterprise SaaS context. Daily responsibilities include owning key agent journeys, rapid prototyping, collaborating with product managers, engineers, and content designers, and driving experiments to reduce friction and increase efficiency across global teams. Candidates should have 6+ years of product design experience with a strong portfolio of measurable outcomes, plus experience designing complex, workflow-heavy B2B SaaS, strong skills in interaction design, information architecture, and systems thinking, and proficiency in Figma, AI prototyping tools, and usability testing; they must be comfortable working across geographies and be located in Karnataka or Maharashtra. Zendesk emphasizes diversity, equity, and inclusion, may use AI screening as part of the process, and supports a hybrid work model with in-office collaboration and accommodations for disabilities where needed.

After acquiring Forethought in March 2026, Zendesk is advancing the agentic service era by deploying enterprise-ready, self-improving AI agents to improve customer resolutions and deliver scalable business impact. The Platform Architect for Forethought AI will collaborate with Enterprise Account Executives and customers to orchestrate sophisticated, multi-step workflow automations and voice capabilities, with the autonomy to resolve complex integration challenges and influence the product roadmap. Key responsibilities include serving as the primary pre-sales technical leader, conducting deep-dive discovery and prototyping, delivering customized AI demonstrations, guiding Proof of Value trials, providing integration architecture guidance, offering strategic AI consultation, and translating validated scoping into Statements of Work for handoff to Post-Sales. Basic qualifications require 5–8 years in pre-sales engineering, technical consulting, or enterprise architecture within SaaS, plus hands-on experience with programming/web technologies and a solid understanding of modern web architectures and APIs, with AI/ML fluency and strong collaboration skills to communicate value to executives. Preferred qualifications include extensive experience designing cloud integrations (AWS), certifications or experience with enterprise sales frameworks (like MEDDPICC), and domain expertise in CX operations; Zendesk emphasizes hybrid work, diversity and inclusion, equal opportunity, and accommodations, with AI screening and accessibility commitments.

Zendesk is seeking a Senior Director of Product Security to define and lead its product security strategy, building and scaling teams and aligning security priorities with business goals across products, AI capabilities, platform services, APIs, integrations, and the developer ecosystem. The role blends executive risk management with deep technical work, including high-risk architecture reviews, threat modeling, vulnerability analysis, incident remediation, and pragmatic trade-offs in identity, authorization, API security, encryption, tenant isolation, and secure design. Responsibilities include building secure-by-design systems with reusable patterns and automation, strengthening secure SDLC practices and tooling, and owning the full lifecycle of product vulnerability management and response, including coordination with bug bounties and external testing. The candidate should have 12+ years in product security or related fields, hands-on depth in web/API security, cloud, AI risks, and a proven ability to lead teams and communicate risk effectively to executives, with preferred qualifications spanning security frameworks, cross-functional collaboration, degrees or certifications, and experience securing SaaS/AI-enabled environments. The position offers a US base salary of $278,000-$416,000 plus bonus and benefits, with Zendesk supporting hybrid work, diversity and inclusion, and accommodations, and notes that AI may be used to screen applicants.

The Senior Platform Architect at Zendesk is responsible for all technical, solution, and competitive aspects of Zendesk's AI customer engagement and must be highly customer- and solution-oriented with a track record selling to Enterprise and Mid-Market executives. Candidates should bring customer-obsessed enterprise expertise, an entrepreneurial spirit, and the ability to map requirements to software solutions, design architecture, and lead high-impact customer trials, along with a strong AI/LLM technical foundation. They must excel in communication and influence, building cross-functional relationships and translating complex concepts for senior stakeholders, while thriving in fast-moving, ambiguous environments and being willing to travel. Preferred qualifications include 5+ years of technical customer-facing leadership, robust API and integration capabilities, structured execution from testing to optimization, problem solving in ambiguous contexts, AI/conversational intelligence experience, enterprise architecture and security knowledge, and strong technical documentation and cross-functional communication skills. The position offers US OTE of $200k-$300k with 80/20 base/commission (potential bonuses), and Zendesk emphasizes equal opportunity, diversity and inclusion, hybrid work options, and accommodations, with AI-based screening in hiring.

Tempo serves 30,000+ customers, including about one-third of the Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. Founded in 2007 as a time-tracking project, Tempo is now the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The Software Developer role focuses on designing, developing, deploying, and maintaining cloud-native applications with emphasis on performance, security, reliability, and collaboration with product, design, QA, SRE, and support teams, including AI-assisted development. Candidates should have 3+ years of full-stack AWS cloud-native experience, proficiency in TypeScript/Node, React, Kotlin, Spring Boot, PostgreSQL, and AWS services (EKS, ECR, SSM, S3), plus automated testing and RESTful APIs, with AI coding agents experience and nice-to-haves including Kubernetes, Terraform, public API development, observability tools, security hardening, and Atlassian product experience. Tempo offers a remote-first environment with unlimited vacation where available, comprehensive benefits, growth opportunities, and an inclusive, equal-opportunity workplace.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver end-to-end value. The Software Developer role focuses on designing, developing, deploying, and maintaining cloud-native Tempo applications with emphasis on performance, security, reliability, and collaboration with cross-functional teams. The tech stack includes TypeScript/Node, React, Kotlin, Spring Boot, PostgreSQL, and AWS (EKS, ECR, SSM, S3); responsibilities cover coding, code reviews, automated testing, debugging production issues, and AI-assisted development. Requirements include 3+ years of full-stack experience with AWS cloud-native technologies, strong frontend and backend skills, experience with AI coding tools, RESTful APIs, and distributed systems, plus agile collaboration and ownership of quality, performance, and security; nice-to-haves include Kubernetes, Terraform, public API development, Atlassian integrations, observability, security hardening, and Atlassian product experience. Perks and culture include remote-first work, unlimited vacation (in most locations), comprehensive benefits, training reimbursement, professional growth opportunities, inclusive equal-opportunity culture, and opportunities to travel to international offices and participate in social activities.

Miro is on a mission to empower teams and accelerate AI-powered innovation across its platform, building robust foundations and user-centered features on the canvas. The AI Engineer role involves designing and shipping AI-driven capabilities—agents, context-aware predictions, and generative AI—using Python, TypeScript/React, Canvas/WebGL, and leading LLMs to enhance collaboration. You’ll own end-to-end AI projects from concept to production, including prompt engineering, LLM optimization, CI/CD, observability, and maintaining reliability and performance. Requirements include 3+ years delivering AI-first, customer-facing features, strong Python and FE skills, proven LLM evaluation and prompt/context engineering, ML fundamentals, LLMOps and cloud experience; plus nice-to-have skills like WebGL/Canvas, real-time tech, vector databases, LangChain, multi-modal AI, and ML frameworks. Perks include equity, wellbeing benefits, a learning stipend, and a diverse, inclusive global team; Miro serves 100M+ users across 250k companies and is committed to belonging and an AI-first future.

Miro is looking for an AI Engineer to design and build AI-driven capabilities that enhance how users create, transform, and collaborate on the canvas, bridging AI innovation with product delivery and using cutting-edge LLMs while maintaining performance and polish. Responsibilities include designing, developing, and shipping AI features such as agents, intelligent assistants, and context-aware predictions using Python, TypeScript, React, Canvas, and WebGL; building high-performing AI workflows with OpenAI, Anthropic Claude, and Google Gemini; executing end-to-end projects from concept to production; staying ahead of AI tools and best practices. You will measure and optimize AI performance with benchmarks for user engagement, model accuracy, latency, error rate, and drift; write clean, well-tested code; participate in code reviews; and troubleshoot production issues to ensure high availability. Requirements include 3+ years of AI-first product experience; excellent communication skills; strong Python and frontend abilities; expertise in prompt and context engineering with top-tier LLMs; production-ready code in complex codebases; experience with LLM evaluation frameworks and LLMOps and cloud services; plus nice-to-have skills in rendering tech, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks. Perks include equity, wellbeing benefits, a work-from-home equipment allowance, and an annual Learning & Development stipend; Miro emphasizes a diverse, inclusive culture and notes its platform serves 100M+ users and 250,000 companies, with collaboration and belonging at its core.

Miro is hiring an AI Engineer to lead AI-powered innovations on the canvas, building AI capabilities such as agents, intelligent assistants, and context-aware features using Python, TypeScript, React, Canvas, and WebGL. You’ll execute end-to-end AI projects from conceptualization to production, leveraging top LLMs (OpenAI, Anthropic Claude, Google Gemini) and prompt engineering to deliver reliable, scalable, and delightful user experiences. The role emphasizes AI system development best practices, including evaluations, LLMOps, CI/CD, observability, and ethical AI principles, and you’ll measure performance with benchmarks for user engagement, model accuracy, latency, error rate, and drift. Requirements include 3+ years delivering AI-first capabilities in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering, production-ready code in complex codebases, experience with LLM evaluation frameworks, ML fundamentals, and LLMOps and cloud services; nice-to-have skills include WebGL/Canvas, WebSocket, LangChain, vector databases, multi-modal AI, and ML frameworks like PyTorch or TensorFlow. What’s in it for you: a supportive, diverse environment with global benefits (equity, wellbeing, WFH equipment, Learning & Development stipend), opportunities to grow, and a culture focused on belonging and collaboration at Miro.

Miro’s teams drive AI-powered innovation across the platform, building robust foundations, features, and intelligent capabilities that transform how users interact with content on the canvas. The AI Engineer role involves designing and shipping AI-driven capabilities—from agents and assistants to context-aware predictions and generative AI—using Python, TypeScript, React, Canvas/WebGL, and leading LLMs, with a focus on safety, reliability, and performance. Responsibilities include end-to-end AI projects from concept to production, collaboration with product managers and designers, continuous iteration, and championing AI-system practices such as LLMOps, CI/CD, observability, and ethical AI, along with writing clean, testable code and diagnosing production issues. Requirements include 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering with top LLMs, experience with LLM evaluation and ML fundamentals, and familiarity with LLMOps and cloud services, with nice-to-haves like WebGL/Canvas, real-time tech, vector databases, LangChain, and multi-modal AI. Miro offers a global benefits package (including equity and learning stipends), emphasizes belonging and an inclusive culture, and provides location-specific benefits while adhering to recruitment privacy policies.

Miro's teams drive AI-powered innovation across the platform, building robust foundations, features, and intelligent capabilities that transform how users interact with content on the canvas. As an AI Engineer, you'll design and ship AI-driven capabilities—agents, assistants, context-aware predictions, and generative AI—using Python, TypeScript, React, Canvas, WebGL, and leading LLMs, while ensuring reliability, safety, and performance. Responsibilities include end-to-end AI projects from concept to production, iterating with product teams, promoting AI system best practices (LLMOps, CI/CD, observability, ethics), and measuring performance with metrics like engagement, accuracy, latency, and drift, all while writing clean, testable code and troubleshooting production issues. Requirements cover 3+ years delivering AI-first, customer-facing features, strong Python and frontend skills, expert prompt and context engineering with top LLMs, production-ready code in complex codebases, and experience with LLM evaluation and ML fundamentals, plus familiarity with LLMOps and cloud services; nice-to-haves include WebGL/Canvas, WebSocket, vector databases, LangChain, multi-modal AI, and common ML frameworks. What’s in it for you: a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and a Learning & Development stipend, along with a diverse, collaborative culture at Miro and a mission to empower teams to create the next big thing.

Miro is hiring an AI Engineer to design and build AI-powered capabilities that enhance how users create, transform, and collaborate on the canvas, delivering delightful, safe, and reliable experiences with cutting-edge LLMs while preserving performance and polish. The role spans end-to-end AI projects—from concept and prototype to production—building agents, intelligent assistants, and context-aware features using Python, TypeScript, React, Canvas, WebGL, and leading LLMs (OpenAI, Anthropic Claude, Google Gemini). Responsibilities include engineering high-performing AI workflows, prompt and context engineering, AI system evaluations, LLMOps, CI/CD, observability, ethical AI, and measuring performance such as engagement, latency, error rate, and drift. Requirements include 3+ years delivering AI-first capabilities in customer-facing products, strong Python and frontend skills, production-ready code in complex codebases, expertise in LLM evaluation, and experience with cloud services; nice-to-have skills include WebGL/Canvas, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks. What’s in it for you: equity, wellbeing benefits, equipment allowance, learning stipend, and a diverse, inclusive, globally distributed team; Miro emphasizes belonging and a mission to empower teams to create the next big thing.

Miro aims to empower teams to create the next big thing, with teams driving AI-powered innovation by building robust foundations, features, and intelligent canvas interactions. The AI Engineer will design, build, and ship AI-driven capabilities that enhance how users create, transform, and collaborate on the canvas, bridging AI research and product delivery while ensuring safe, reliable, and polished experiences. Responsibilities include designing and shipping AI capabilities (agents, assistants, context-aware predictions, generative AI) using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL; building scalable AI workflows with LLMs (OpenAI, Anthropic Claude, Google Gemini), performing prompt and context engineering, taking projects from prototype to production, collaborating with product/design/engineering, and championing AI system best practices and ethics. Requirements include 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt/context engineering with leading LLMs, production-ready code, solid ML fundamentals, LLMOps and cloud services, and a growth mindset toward AI tooling; nice-to-haves include rendering tech (WebGL/Canvas), real-time tech, vector databases, RAG pipelines, LangChain, multi-modal AI, and ML frameworks. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, collaborative culture focused on belonging and building a better version of the team.

Miro's AI teams drive AI-powered innovation across the platform, building robust foundations, delightful features, and intelligent capabilities that transform how users interact with canvas content. As an AI Engineer, you'll design and ship AI-driven capabilities—agents, intelligent assistants, context-aware prediction, and generative AI—using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL to deliver safe, scalable, high-quality experiences. You'll own end-to-end AI projects from conceptualization to production, collaborate with product managers, designers, and engineers, iterate on capabilities, and champion AI system practices including evaluations, LLMOps, CI/CD, observability, and ethical AI principles. Requirements include 3+ years of AI-first experience in customer-facing products, excellent communication, strong Python and frontend skills, expertise in prompt and context engineering with top-tier LLMs, production-ready code in complex codebases, and familiarity with LLM evaluation frameworks and cloud services; nice-to-haves include WebGL/Canvas, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks. What’s in it for you: equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive environment; Miro is a visual workspace empowering teams to create the next big thing, serving over 100M users and emphasizing belonging and collaboration across differences.

Miro's teams are on a mission to empower teams to create the next big thing by driving AI-powered innovation across the platform, building robust foundations, features, and intelligent capabilities on the canvas. As an AI Engineer, you will design and ship AI-driven capabilities—agents, context-aware predictions, and generative AI—using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL, delivering safe, reliable experiences. You’ll execute end-to-end AI projects from conception to production, collaborate with product managers, designers, and engineers, experiment with new AI tools, and champion best practices in AI system development such as LLMOps, CI/CD, observability, and ethical considerations. Requirements include 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering with major LLMs, production-ready code in complex codebases, and experience with LLM evaluation frameworks and cloud services; nice-to-have skills include WebGL/Canvas rendering, real-time technologies, vector databases, LangChain, multi-modal AI, and ML frameworks. What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, and an annual L&D stipend, plus Miro’s emphasis on belonging, diversity, and a global, collaborative culture across 13 hubs.

- Miro’s teams drive AI-powered innovation across the platform, building robust foundations, features, and intelligent capabilities that transform how users interact with content on the canvas. - The AI Engineer role designs and ships AI-driven capabilities—agents, intelligent assistants, context-aware predictions, and generative AI—using Python, TypeScript, React, Canvas/WebGL, and leading LLMs to deliver safe, reliable experiences at scale. - Responsibilities include end-to-end AI project delivery from concept to production, collaboration with product/design/engineering, experimentation with emerging AI tools, and championing AI system best practices (LLMOps, CI/CD, observability, ethics) while measuring performance and optimizing for latency, accuracy, and drift. - Requirements cover 3+ years delivering AI-first features in customer-facing products, strong Python and frontend skills, expertise in prompt and context engineering with top LLMs, production-grade code in complex codebases, and experience with LLM evaluation, ML fundamentals, and cloud services; nice-to-haves include WebGL/Canvas rendering, WebSocket, vector databases, LangChain, multi-modal AI, and ML frameworks. - What’s in it for you: global benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative environment aligned with Miro’s mission to empower teams to create the next big thing.

Tempo serves 30,000+ customers—including a third of Fortune 500—by offering integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted Atlassian ecosystem player through development and acquisitions. The role is for a passionate full-stack developer on the engineering team, focusing on Custom Charts for Jira and Confluence and collaborating with product, design, QA, and technical writers to solve customer problems. Requirements include 4+ years of commercial TypeScript/React and 4+ years of Java server-side experience, API design skills, a CS-related degree, strong CS fundamentals, UI/UX and security/performance focus, English proficiency, and the ability to work autonomously and learn on the fly. Tempo emphasizes a remote-first culture with unlimited vacation, comprehensive benefits, training and travel reimbursements, diverse teams, growth opportunities, and a commitment to equal opportunity and inclusive hiring practices.

Tempo is a global software company with over 30,000 customers (including a third of the Fortune 500) that provides integrated solutions for time management, budgeting, roadmapping, and more, aiming to turn its tools into a finance-grade enterprise platform. The Financial Manager product turns data from Jira-based tools (logged hours, capacity, rates) into project budgets, portfolio forecasts, CapEx/ OpEx classifications, and earned-value metrics to satisfy CFOs and auditors. The role seeks a creative enterprise-finance systems thinker (not necessarily a traditional Product Manager) with 4–8 years in finance/FP&A/ERP/Big Four, who understands rolling forecasts, CFO QBRs, capitalization workflows, and AI in finance, and who can connect financial needs to Tempo’s product. Responsibilities include owning the product strategy/roadmap for budgeting, discovery with finance leaders, managing ASC 350-40 and IAS 38 capitalization workflows, linking portfolio decisions to financial plans, ERP/CPM integrations, and AI strategy, all in close collaboration with engineering, design, and partners. Tempo offers a remote-first environment with unlimited vacation, strong benefits, training reimbursement, travel perks, and an equal-opportunity workplace, in a growth phase backed by private equity and a mission to empower teams to work smarter.

DX is a rapidly growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams and collects millions of data points daily. The data powers insights into developer productivity and experience for clients like Pinterest, GitHub, BNY, Xero, and many others. The company has grown profitably, tripling its annual recurring revenue in recent years, and recently completed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater customer impact. DX emphasizes individual mastery as its core value, believing that excelling at one’s craft leads to thriving and strong rewards. In the described role, you will own monthly, quarterly, and annual pipeline goals, lead a 7-9 person SDR team to consistently exceed quotas and develop them, foster a winning culture, guide SDR best practices for prospecting and discovery, and analyze metrics to coach and close gaps.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing teams and collects millions of data points daily to provide insights into developer productivity for clients like Pinterest and GitHub. The business has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX's core value is individual mastery, with a culture that rewards those who excel at their craft. The described role involves achieving opportunity and pipeline goals on a monthly, quarterly, and annual basis, and leading a 7-9 person SDR team to exceed quotas and develop professionally. Candidates are expected to foster a winning, customer-focused culture, mentor SDRs on prospecting and discovery, and use performance data to coach and close gaps.

This is a Sales Development role within Zendesk's EMEA sales organization, focused on driving new business, qualifying high-value inbound leads, and supporting Account Executives to fuel career growth in sales. Responsibilities include managing a high volume of hot inbound leads in the CRM, qualifying opportunities for AEs, and using strong communication to upsell and cross-sell before handing deals over. The role requires fluency in Dutch and English, at least six months of sales-related experience, a passion for consultative SaaS sales, a self-starter attitude, and the ability to work in Lisbon on Tuesdays, Wednesdays, and Thursdays in a hybrid setup. Zendesk emphasizes diversity and inclusion, offers a hybrid work model with in-person collaboration, and may use AI screening during the hiring process, with accommodations available for applicants with disabilities. The position is described as a great entry point for a sales career within a fun, multicultural team, with opportunities for learning, growth, and contributing to Zendesk's customer experience across Europe, the Middle East, and Africa.

Zendesk is hiring an Engineering Manager for Cloud Infrastructure to lead a team focused on cloud governance, IAM, and acquisition integrations, aiming to strengthen security architecture and compliance through automation and guardrails that protect systems while accelerating product development. The role involves leading a distributed team, managing multiple initiatives (governance, audits, automation), partnering with Corp Dev, Security, and product during acquisitions, and owning on-call and incident response while communicating progress to senior leadership. Required qualifications include 3+ years in people management with hands-on technical experience, governance of enterprise AWS environments, proficiency in Infrastructure as Code and GitOps, strong cross-functional collaboration, and familiarity with security/compliance frameworks such as SOC 2, FedRAMP, and ISMAP. Preferred qualifications include familiarity with Claude and Cursor, experience with non-AWS clouds (GCP, Azure), and familiarity with reporting tools like Wiz and Snowflake. The compensation range is a US base salary of $175,000 to $263,000 with potential bonuses and benefits, and Zendesk emphasizes a hybrid, inclusive culture with AI screening and accommodations for disabled applicants as part of its equal-opportunity policies.

Zendesk is seeking an Enterprise Account Executive to drive top-line growth in the SaaS enterprise space by building new relationships and expanding existing partnerships. You will acquire new enterprise customers, pursue cross-sell opportunities, and nurture key relationships to maximize revenue and retention. You’ll create quarterly territory plans, align Zendesk solutions with client objectives, lead complex, multi-month sales cycles with proofs of concept, and maintain a robust pipeline and accurate forecast to exceed targets. Qualifications include a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of exceeding quotas, experience selling to VP/C-level executives in large enterprises, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. Zendesk emphasizes a hybrid, inclusive culture, equal opportunity employment, and accommodations, and notes that AI may be used in screening applications, with support available for disabilities.

The AMER/LATAM Security & Safety Manager at Zendesk oversees physical security and occupational safety compliance across regional offices (SF, Austin, Madison, Mexico City, Sao Paulo, and smaller sites) as part of the Global Security & Safety team. Responsibilities include planning and verifying risk control and compliance programs, leading incident investigations and safety assessments, coordinating event security and on-site support for large events, managing travel risk, executive protection, emergency response leadership, threat intelligence collaboration, policy coordination, staff training, and overseeing reception security at the HQ. The role requires 5+ years of security or safety leadership in global tech or creative environments, strong communication and people-management skills, a data-driven approach to OKRs and metrics, adaptability, collaboration, and travel about 10%, with preferred credentials such as CPP and familiarity with AI tools and security domains. The US base salary ranges from $123,000 to $185,000 per year, with potential bonuses and benefits, with final offers based on experience and location. Zendesk emphasizes a hybrid, diverse and inclusive workplace, notes AI may be used in screening, and provides accommodations for applicants with disabilities as needed.

Refined, a 70-person Malmö-based SaaS company with clients including NASA, Spotify, and Coca-Cola, is hiring a senior AI engineer to own the AI architecture and build production AI features like RAG pipelines and agentic workflows, reporting to the CTO and working hybrid in Helsinki or Malmö. The role focuses on applying and extending AI built on LLMs (not building new LLMs), defining architectural patterns and principles, and delivering cross-team, shippable AI capabilities on AWS with a Node.js and Vue/React stack. The ideal candidate is a software engineer with real production AI experience, strong AWS (serverless and containers), low ego, ownership, clear communication, and the ability to make architectural decisions; AWS Bedrock experience is a bonus. Compensation is 6200–7200€ depending on experience, with Scandinavian benefits (pension, health insurance, vacation, parental leave, flexible hybrid work) and a culture that emphasizes seniority, collaboration, and direct impact on more than 5,000 customers. Applications are due by July 7, 2026, with rolling reviews, a pre-screening Alva Labs test, two interviews, and an offer if there’s a good match; Refined highlights its long-standing mission to make Atlassian tools simple and powerful and its growth into AI-enabled product direction.

Tempo has over 30,000 customers, including about a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. Since 2007, Tempo started as a time-tracking tool and evolved into the #1 time management add-on for Jira, expanding in the Atlassian ecosystem while aiming to help the world work smarter with a tech company ethos. The role is for a passionate software developer to work on flagship Jira Cloud products—Tempo Timesheets, Capacity Planner, and Financial Manager—writing clean, maintainable server-side code in Kotlin/Java, creating tests, reviewing peers, and collaborating cross-functionally to optimize user experience, security, and performance. The candidate should have 4+ years of server-side Java/Kotlin experience, with bonus knowledge of Typescript/React; a CS degree; fundamentals in algorithms and data structures; API design experience; and familiarity with Kubernetes, AWS, SQL and NoSQL; plus strong English communication and the ability to work autonomously. Tempo offers a remote-first culture, unlimited vacation in many locations, comprehensive benefits, training and travel perks, opportunities for growth, and an inclusive, equal-opportunity workplace; applicants should submit resumes in English.

Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Since 2007, Tempo began as a time-tracking tool and has become the #1 time management add-on for Jira, growing into a trusted name in the Atlassian ecosystem with a mission to be a humane tech company. The role is a software developer on Tempo’s engineering team, focusing on flagship Jira Cloud products like Tempo Timesheets, Capacity Planner, and Financial Manager, and collaborating across product managers, designers, developers, QA, and technical writers to solve customer problems. Responsibilities include writing efficient, testable code in Kotlin/Java, creating tests, reviewing peers, and building scalable Atlassian plugins, with requirements such as 4+ years of server-side Java/Kotlin, knowledge of API design, SQL/NoSQL databases, Kubernetes/AWS, and strong English and communication skills, plus the ability to work autonomously. Tempo offers a remote-first environment with growth opportunities, competitive benefits, unlimited vacation in many locations, diverse teams, and an inclusive culture, and invites applicants to apply in English to help shape the future of enterprise productivity software.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, having grown since 2007 into the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better with a heart and is hiring a passionate software developer to work on flagship products like Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud. You will write efficient, maintainable code in Kotlin/Java, create tests, review peers, and collaborate with product, design, QA, and technical writers to build Atlassian plugins used by thousands, with a focus on user experience, security, and performance. Requirements include 4+ years of server-side Java/Kotlin development, plus TypeScript/React knowledge, a CS/SE degree, strong fundamentals, API design experience, and experience with scalable distributed systems, Kubernetes, AWS, SQL and NoSQL, along with excellent English communication and the ability to work autonomously and learn on the job. Perks include remote-first work, unlimited vacation in most locations, comprehensive benefits, training and travel reimbursements, diverse teams, and real opportunities for impact and growth, with an emphasis on an equal-opportunity workplace and English-only resumes.

Tempo serves 30,000+ customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams deliver from vision to value. Founded in 2007 as a time-tracking tool, Tempo became the #1 time management add-on for Jira and expanded within the Atlassian ecosystem, growing into a trusted name with a heart-centered tech culture. The role is an experienced QA engineer for Structure for Jira, in an agile team that prioritizes working software and uses tools like mind maps and checklists, with challenges including heavy compatibility testing, balancing speed and quality, and daily prioritization. Responsibilities include planning testing activities, requirements, performance, compatibility and integration testing at the system level, exploratory and scripted testing, issue triage, and cross-functional communication; candidates need at least 2 years of manual functional, regression, and exploratory testing, web application testing, understanding of SDLC and methodologies, and Jira/Confluence, with ISTQB or Jira admin as a plus. Tempo offers remote-first work, unlimited vacation in most locations, strong benefits, professional development opportunities, diverse teams and travel to international offices, and an equal-opportunity workplace requiring English resumes for applicants.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers a suite of integrated time management, resource planning, budget management, roadmapping, program management, and reporting tools, becoming the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company aims to help everyone work better with a heart-driven tech approach and invites you to join in innovating award-winning products and helping the world work smarter, not harder. The role is an experienced QA Analyst for Structure for Jira, part of an agile team that prioritizes working software and faces challenges like extensive compatibility testing across browsers, Jira, Confluence, and plugins, shipping at speed without sacrificing quality, and daily prioritization. Responsibilities include planning testing activities, conducting requirements testing, performance, compatibility and integration testing, performing exploratory and scripted testing, triaging issues, and communicating with product managers, designers, developers, other QA engineers, and technical writers. Requirements include at least 2 years of manual testing experience, proficiency in planning and executing functional, regression, and exploratory testing, web app testing, understanding GET vs POST, basic XSS, SDLC/methodologies, and Jira/Confluence; advantages include ISTQB, Jira administration, agile, mind maps, performance and security testing; and Tempo offers remote-first, unlimited vacation in many locations, comprehensive benefits, training reimbursement, social activities, equal opportunity, and opportunities for growth.

Tempo serves 30,000+ customers, including about a third of Fortune 500, and offers integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, evolving from a 2007 time-tracking project to the leading Jira time-management add-on in the Atlassian ecosystem. The company is hiring an experienced QA Analyst for Structure for Jira on an agile team that prioritizes working software over heavy documentation and relies on brains, mind maps, and checklists to drive development. Key responsibilities include planning testing activities, performing requirements, performance, compatibility and integration testing, conducting exploratory and scripted testing, triaging issues, and communicating with product managers, designers, developers, other QA engineers, and technical writers. Ideal candidates have at least 2 years of manual functional, regression, and exploratory testing experience, web application testing skills, understanding of SDLC and methodologies, and familiarity with Jira/Confluence, with bonus points for ISTQB, Jira administration, agile methods, mind maps, performance and security testing. Tempo emphasizes impact, innovation, collaboration, and growth, offers remote-first work, unlimited vacation in many locations, comprehensive benefits, training and travel support, and a strong commitment to equal opportunity and an inclusive culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and more. It is the #1 time management add-on for Jira, evolved since 2007 from a time-tracking tool, and operates within the Atlassian ecosystem. The company aims to help teams work better through innovative products and a culture that values heart and collaboration. The QA Analyst role for Structure for Jira is an agile position tackling compatibility, performance, and quality-at-speed challenges, with responsibilities including planning testing, requirements and system-level testing, exploratory and scripted testing, issue triage, and cross-functional communication. Requirements include at least 2 years of manual testing experience, web app testing, SDLC knowledge, and Jira/Confluence familiarity; advantages include ISTQB, Jira admin, agile, mind maps, and performance or security testing, while Tempo offers a remote-first environment, unlimited vacation, strong benefits, professional development, travel opportunities, and a commitment to equal opportunity.

Zendesk seeks an Employee Service Sales Specialist with a proven B2C SaaS sales track record to expand the Employee Service account base and deepen partnerships by expanding offerings and impact. Responsibilities include serving as the expert on Employee Service use cases, helping the sales team position HR/IT solutions, managing the end-to-end sales cycle, uncovering client needs, building compelling value propositions, and delivering ROI analyses. The role also involves providing subject matter expertise on ES, achieving quota, and collaborating with product development to tailor solutions based on customer feedback. Required qualifications include a BA/BS or equivalent, at least 10 years in HR/IT service and operations management, and at least 3 years in Employee Service sales within HR/IT use cases, plus a strong track record of meeting targets and experience with complex, multi-month sales cycles and travel. Zendesk emphasizes an inclusive, hybrid culture, is an equal opportunity employer with diversity and inclusion commitments, notes AI screening may be used, and offers accommodations for applicants with disabilities.

The Senior Contracts & Legal Manager leads business within the Commercial Operations group by overseeing contract review, negotiation, and management and coordinating with clients, subcontractors, suppliers, and internal stakeholders. They will lead engagements in the US and Canada and support others globally, taking accountability for legal contracts and advising the Team Lead and Head of Commercial Operations on unusual legal requirements. The Commercial Operations team focuses on enabling growth through contract management, compliance, services, operations, and risk management, working with executive management and all business units. Responsibilities include reviewing and redlining contracts, independently negotiating terms for standard contracts, signing significant agreements, managing contract data in internal systems, knowledge management, process enforcement, peer reviews, and supporting strategic sales, partnerships, or acquisitions. The role also balances risk with the company's global strategy, contributes to AI use in contract management where applicable, and drives continuous improvement of training, playbooks, templates, and legal processes.

- Zendesk is hiring a Senior Ruby on Rails Software Engineer to help manage the core User model for its support product, joining a Melbourne-based team with foundational engineering in Pune as Zendesk builds a Product Development Center. - You will own features end-to-end, work with the Tech Lead to design complete solutions, participate in cross-team technical decisions, break complex work into incremental tasks, and balance feature delivery with tech debt while leading pairing sessions and code reviews. - The role requires strong Ruby on Rails and MySQL experience, a track record of delivering large-scale, resilient web systems, excellent English communication, and the ability to explain technical decisions clearly to engineers and non-technical partners, plus coaching and collaboration skills. - The tech stack includes Ruby on Rails, MySQL and Redis, with frontend in React/TypeScript and occasional Go or Java services, plus gRPC, REST, Kafka, GraphQL, and deployment on Kubernetes with Docker via Spinnaker on AWS, with Datadog for observability. - This is a hybrid Pune-based role under Zendesk’s BOT model, requiring relocation to Pune with 3 days in the office; candidates must be located in Karnataka or Maharashtra; Zendesk emphasizes equal opportunity and accommodations, and may use AI screening as part of the hiring process.

Zendesk’s Expert Services Consulting role is located in Austin, TX or Madison, WI and reports to Bethany Neubauer within the Expert Services — Services Consulting team. The mission is to lead and grow a regional expert services team that delivers predictable, high-quality outcomes, accelerates customer adoption and value realization, and uses data and AI-enabled tools to drive measurable impact while establishing operating rhythms, staffing discipline, and delivery standards to protect retention and expansion. You’ll lead and scale the regional consulting team, own delivery performance across a portfolio (staffing, configuration, design, and customer satisfaction), monitor utilization and KPIs, surface risks with remediation plans, partner cross-functionally to drive adoption and expansion, and continuously innovate delivery motions while guiding the team through change. Basic qualifications include 7+ years in enterprise SaaS professional services/consulting, 2+ years of people management, experience delivering multiple concurrent engagements with strong analytical and communication skills, and a bachelor’s degree. Preferred qualifications include Zendesk Administrator certification or experience, AI-enabled tools experience, ability to distill AI concepts for diverse audiences, and advanced certifications or an MBA; the role offers a US OTE range of $160,000–$240,000, plus potential bonuses and benefits, and Zendesk emphasizes diversity, inclusion, and accommodations.

The role is Senior AI Product Specialist Sales Operations Analyst at Zendesk, blending sales operations with technical data skills to optimize AI product specialist workflows, drive pipeline accuracy, and enable data-driven growth. It is a high-impact, individual contributor position focused on CRM management, automation, analytics, and cross-functional collaboration to support sales and AI product strategies in a rapidly evolving environment. Key responsibilities include enabling sales and AI product operations, ensuring data integrity across Salesforce and other platforms, building automation pipelines, conducting strategic analytics and forecasting (including compensation), and aligning with Sales Ops, AI Product, RevOps, Data Science, Engineering, and Finance while upholding governance. Essential qualifications are 5+ years of experience in Sales Ops and Product/AI Ops in SaaS or AI-driven settings, a strong emphasis on data accuracy and process improvement, ability to influence across matrixed teams, enthusiasm for AI, and autonomy, with technical expertise in Salesforce, CPQ, incentive models, and familiarity with AI ecosystems. The compensation includes a US base salary of $94,000–$140,000 plus potential bonus or benefits, with a hybrid work model requiring some in-office presence, and Zendesk highlights its commitment to diversity and inclusion and may use AI screening, while offering accommodations for disabilities.

GitKraken is a DevEx platform used by over 40 million developers and 100,000 organizations, combining AI and workflow orchestration to reduce toil, streamline collaboration, and accelerate productivity across desktop, CLI, IDE, web, and mobile. They’re hiring a pragmatic Senior Machine Learning Engineer or Applied Data Scientist who can take ideas from concept to production, own end-to-end execution, and ship solutions with measurable impact while framing ambiguous problems and iterating quickly. Responsibilities include identifying high-value opportunities from product, customer, and operational data; building practical 80/20 solutions, measuring outcomes, and helping shape how AI improves developer workflows and team velocity. The role requires deep ML/applied AI experience at a senior level, a track record shipping ML-powered capabilities, comfort working across the stack (Python for data/ML; Go/TypeScript for core product), strong product judgment, and clear communication, with bonus points for rapid prototyping and shipping data features. Benefits include competitive compensation with performance-based increases, flexible PTO, generous parental leave, health/dental/vision insurance, pet insurance, modern offices, paid career development, 401(k) with company match, and travel opportunities, reflecting a bias toward action and high ownership.

GitKraken is a DevEx platform used by more than 40 million developers and 100,000 organizations, leveraging built-in AI and powerful workflow orchestration to eliminate toil, streamline collaboration, and accelerate productivity across desktop, CLI, IDE, web, and mobile. The company is hiring a pragmatic, startup-minded Senior Machine Learning Engineer or Applied Data Scientist who can take ideas from concept to production, determine what’s possible, and ship solutions that create measurable impact, owning end-to-end work from data exploration to productization. Key responsibilities include identifying high-value opportunities from product, customer, and operational data; evaluating ideas quickly, building practical 80/20 solutions, and partnering with engineering, product, design, and leadership to ship capabilities; define success metrics, instrument outcomes, and improve solutions based on real-world usage. Their tech stack includes Python for data/ML, with Go and TypeScript across core product and backend, plus Snowflake for data warehousing, AWS for cloud infrastructure, Datadog for monitoring, and an AI ecosystem around Cursor, Claude Code, and Codex. Required qualifications emphasize deep experience in ML or applied AI at a senior level, a track record shipping data- or ML-powered features, ability to move from messy problems to practical execution across the stack, strong product judgment and ownership, plus generous benefits such as compensation, PTO, parental leave, health insurance, a 401(k) plan, and travel opportunities.

Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and has grown into the #1 time management add-on for Jira within the Atlassian ecosystem, with a mission to help teams work smarter. The Director of Product Operations is a senior strategic leader who builds and scales the operational backbone of Tempo’s Product organization, sitting at the intersection of strategy, execution, and intelligence to enable fast, informed decisions and cohesive, efficient product delivery while shaping AI-driven practices across discovery, delivery, and retrospective. Key responsibilities include strategic operations and planning, owning the product operating cadence (QBRs, planning cycles, offsites, and cross-functional rituals), building dashboards and reporting for real-time visibility, and driving alignment on priorities, roadmaps, and resource allocation, with a focus on integrating AI-powered workflows into product delivery. The role also covers tooling, process, and enablement—owning the core PM toolstack, designing scalable processes for roadmapping and intake, building onboarding for new product hires, and developing a data and insights infrastructure that links customer outcomes to product metrics and feedback. You are 7+ years in Product Operations, Strategy and Operations, Chief of Staff, or related roles at a high-growth B2B SaaS company, capable of operating at strategic and execution levels, fluent in AI tools, with strong analytical and communication skills, and experienced with Jira, Confluence, Notion, BigQuery, Looker, or equivalents (ideally within the Atlassian ecosystem); Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, opportunities for growth, diverse teams, and an inclusive, equal-opportunity culture.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, and more, and it’s the #1 time management add-on for Jira with a long-standing Atlassian ecosystem presence since 2007. The Security Engineer Intern role places you in Tempo’s engineering team for a hands-on security-focused experience, paired with a dedicated mentor, designed to feel like a real first job in security engineering. You’ll identify and remediate security vulnerabilities across infrastructure and applications, support security assessments and code reviews, contribute to CI/CD security controls and automated checks, monitor for security events and compliance gaps, and help document security policies and incident runbooks while embedding security in the development lifecycle and presenting your work at term end. Applicants should be undergrad or graduate students in CS/SE/Cybersecurity or related fields, 18+, legally eligible to work in Canada for the duration, based in the Greater Toronto Area or within Toronto team hours, with Linux, Bash, and Git familiarity, basic networking and cloud exposure, and knowledge of OWASP; nice-to-haves include Terraform, Docker, Kubernetes, GitHub Actions, security tooling, Atlassian ecosystem experience, and AI awareness. Tempo offers competitive compensation, a dedicated mentor, structured onboarding, full access to internal tools from day one, a cohort intern experience, and potential return offers, with applications reviewed on a rolling basis via their careers page and English resumes preferred in an inclusive, equal-opportunity workplace.

- Atlassians can work in-office, from home, or in a hybrid arrangement, and Atlassian hires in any country where it has a legal entity. - Atlassian is seeking a Pre-Sales Solutions Engineer for enterprise to be a product expert in the sales cycle, solve the customers’ hardest business problems with Atlassian products, and help close enterprise deals. - The Presales Enterprise Solution Engineering team uses a value-selling approach and a “play as a team” culture, supporting each other and pursuing enterprise opportunities at the forefront of cloud and AI collaboration. - In this role you will partner with account teams and channel partners for Fortune 500 accounts, conduct customer discovery, map business problems to Atlassian products, and lead value-based demonstrations while guiding the customers’ technical needs. - You will forge strong partnerships with account executives, manage pipeline, gather product feedback and competitive intelligence, document insights for product management, and continuously learn to advance pre-sales knowledge and offerings.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where they have a legal entity. Atlassian is seeking a Pre-Sales Solutions Engineer for enterprise who is passionate about product expertise, solving customers' hardest business problems, and helping close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, helping customers see how Atlassian products form cohesive enterprise solutions that transform business outcomes, and they emphasize teamwork. Key duties include partnering with account teams and partners on Fortune 500 accounts, conducting customer discovery, identifying cross-product opportunities, performing compelling value-based demonstrations, guiding technical needs, and maintaining pipeline with feedback to improve the selling cycle. The role also involves continuous learning about Atlassian products and processes, gathering competitive intelligence, and advocating for product development based on customer feedback.

- Atlassian offers flexible work options (office, home, or hybrid) and hires across countries where they have a legal entity, enabling employees to support their family and personal goals. - They are looking for a Pre-Sales Solutions Engineer for the enterprise business who is a product expert in the sales cycle, solves complex customer problems with Atlassian products, and helps close enterprise deals, with emphasis on cloud and AI collaboration. - The role centers on value selling, teamwork, and demonstrating how Atlassian solutions combine to transform customer outcomes across the enterprise. - Responsibilities include partnering with account teams and Fortune 500 clients, conducting customer discovery, mapping needs to Atlassian products, identifying cross-product opportunities, and leading value-based demos. - You’ll also guide customers’ technical needs, maintain pipeline with account executives, collect product feedback for internal development, and continuously learn about pre-sales, product, and platform offerings.

Atlassian offers flexible work options (office, home, or a combination) and can hire in any country where it has a legal entity to support employees’ family and personal priorities. Atlassian is looking for a Pre-Sales Solutions Engineer for its enterprise business to be a product expert in the sales cycle, solve customers’ hardest business problems with Atlassian products, and help close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, helping customers understand how Atlassian products combine into enterprise solutions that transform business outcomes, and it emphasizes teamwork and shared knowledge. The role involves partnering with account teams and Fortune 500 clients, conducting customer discovery, mapping needs to Atlassian products and solutions, identifying cross-product opportunities, and leading value-based demonstrations that address multiple stakeholder needs. Additional responsibilities include understanding customers’ technical needs, forging strong partnerships with account executives, documenting product feedback and competitive intelligence, and continuously learning to refine pre-sales knowledge, processes, and Atlassian product progress.

Atlassian offers flexible work options (office, home, or a mix) and hires globally where it has a legal entity to support employees’ family, personal goals, and other priorities. Atlassian is seeking a Pre-Sales Solutions Engineer for its enterprise business who will be a product expert in the sales cycle, solving customers’ hardest business problems with Atlassian products and helping close enterprise deals. The role sits in Presales Enterprise Solution Engineering and focuses on value selling, teamwork, and delivering enterprise cloud and AI collaboration solutions that transform business outcomes. Responsibilities include partnering with account teams and Fortune 500 accounts, conducting customer discovery, identifying cross-product opportunities, leading value-based demonstrations, articulating how Atlassian offerings fit the customer’s needs, and coordinating with account executives to build and manage the pipeline. The position also requires gathering customer feedback, communicating competitive intelligence to product management, and continuous learning to advance pre-sales and product knowledge.

Atlassian offers flexible work options (office, home, or a mix) and can hire globally wherever it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for the enterprise business who will be a product expert in the sales cycle, solve customers' hardest business problems with Atlassian products, and help close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, helping customers see how combined products create enterprise outcomes, and operates with a teamwork-driven culture that shares knowledge and seeks high earnings potential in cloud and AI collaboration opportunities. Responsibilities include partnering with account teams and Fortune 500 accounts, conducting customer discovery, identifying cross-product opportunities, delivering compelling value-based demos, and guiding the customer’s technical needs to gain buy-in. The role also involves documenting product feedback and competitive intelligence, communicating insights to product management, and continuously learning to improve pre-sales expertise, solutions, and sales processes.

Zendesk is seeking an Engagement Manager to lead onboarding and end-to-end implementations for newly signed customers, delivering on time and with measurable business outcomes while coordinating cross-functional teams to realize ROI from AI-enabled service solutions. The role includes onboarding, project kickoffs, trainings, and workshops; developing detailed project plans and RACI matrices; serving as the primary client contact with regular status updates and issue resolution; coordinating engineering, product, sales, customer success, and professional services to remove blockers; and tracking KPIs with post-implementation reviews to identify improvements. The ideal candidate has 5+ years of experience in SaaS implementations or customer success, can manage multiple concurrent projects and stakeholders, communicates effectively to technical and executive audiences, and possesses API/integration fluency with experience using Jira, Asana, or MS Project within Agile or hybrid delivery. Basic qualifications include a bachelor's degree and 5+ years of relevant experience with a proven track record owning end-to-end implementation lifecycles and coordinating cross-functional teams, plus strong written and verbal communication. Preferred qualifications include experience with CRM platforms like Zendesk or Salesforce, project management certifications, familiarity with AI trends and applying AI to workflows, and experience managing enterprise-level or multi-product implementations; Zendesk also highlights hybrid work, commitment to diversity and inclusion, and equal opportunity, with AI screening for applicants where lawful.

Zendesk is seeking an AI-savvy SMB Account Executive to grow the SMB base by hunting new opportunities, closing deals, and using AI-driven insights to accelerate revenue and enhance customer experiences. Key responsibilities include acquiring new SMB customers, nurturing relationships for retention, leading complex AI-powered sales cycles, co-creating AI transformation roadmaps with measurable KPIs, and delivering data-backed ROI to influence procurement and upsell opportunities. The role involves consultative technical conversations on AI product architecture, collaboration with Solutions Engineers and cross-functional teams, maintaining a robust Salesforce pipeline with forecasts, and staying ahead of AI market trends. Qualifications include at least 2 years in B2B SaaS sales or solution engineering with a proven track record of exceeding targets, strong CRM/forecasting skills, ability to travel, and a BA/BS or equivalent, plus an entrepreneurial, collaborative, and AI-curious mindset. Compensation includes a US OTE of $111,000–$167,000 with a 60/40 base/commission split, a hybrid work model with partial in-office attendance, and Zendesk’s commitment to equal opportunity, diversity, and accommodations, with AI may be used to screen applicants.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated time management, resource planning, budget management, roadmapping, program management, and reporting tools, and it positions itself as the #1 time management add-on for Jira within the Atlassian ecosystem. The internship is fully remote and engineering-focused, embedded in Tempo’s Toronto-based team, with real sprints, a dedicated mentor, and work that matters from day one. Interns will design, develop, and test features across Tempo’s product suite, participate in sprint rituals, write clean code with Git workflows, collaborate with product managers and designers, debug issues, and present their work at the end of the term. Candidates should be curious and collaborative, capable of working asynchronously, and must be enrolled in an undergraduate or graduate CS/SE program in Canada, 18+, available for 40 hours per week, legally eligible to work in Canada, and based in the Greater Toronto Area or aligned with Eastern Time; fundamentals in any language are welcome, with Tempo primarily using TypeScript, React, and Java, and with strong Git and remote collaboration skills. Perks include competitive compensation, a dedicated engineering mentor, structured remote onboarding, full access to Tempo’s tools, regular feedback, a cohort experience, potential for a return offer, and an easy application via the careers page with a resume and a short cover letter describing a technical project.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering a suite of time management, resource planning, budgeting, roadmapping, program management, and reporting tools to help teams deliver from vision to value; it is the #1 time management add-on for Jira and has grown into a trusted Atlassian ecosystem leader since 2007. They are hiring an AI Builder to design, build, and deploy agentic AI workflows on the Vertex/Gemini Enterprise Agent Platform to automate end-to-end business processes, turning manual steps into reliable, governed automations that interact with real systems. The role requires partnering with PMO, Procurement, and Enterprise Applications initially, then expanding to Accounting, FP&A, RevOps, and the CFO; you’ll map processes, wire workflows into Jira, Confluence, Slack, Google Workspace, procurement and finance systems, and build retrieval-grounded and memory-enabled agents with strong safety and governance. The ideal candidate has 4+ years in software/AI/automation, 1+ year building with LLMs/agentic AI, familiarity with Vertex/Gemini Enterprise Agent Builder, and experience integrating Gemini, Claude, Slack, and Atlassian Rovo, plus prompt engineering, API integration, Python, RAG, AI safety, systems thinking, stakeholder management, a BA/BS in CS or related field, and must be based in North America and able to work EST core hours. Tempo offers a remote-first environment with unlimited vacation, comprehensive benefits, training reimbursement, travel perks, inclusive culture, and opportunities for professional growth, mentorship, and cross-team collaboration, all while prioritizing impact, innovation, collaboration, and responsible AI governance through its Tempo AI framework.

Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgets, roadmapping, program management, and reporting to help teams deliver from vision to value; it started in 2007 as a time-tracking tool and grew into the #1 time management add-on for Jira within the Atlassian ecosystem. The AI Builder role designs, builds, and ships production-grade agentic AI workflows on the Vertex/Gemini Enterprise Agent Platform to automate real operations end-to-end, orchestrating Gemini, Claude, Slack, and Atlassian Rovo to act across Tempo's stack rather than in a single tool. You’ll partner with PMO, Procurement, and Enterprise Applications (and later Accounting, FP&A, RevOps, and the CFO) to map processes, define automation scope, implement data access and tool calls across Jira, Confluence, Slack, Google Workspace, procurement and finance systems, and build retrieval-grounded and memory-enabled agents with safety and governance guardrails. Requirements include 4+ years in software/AI/automation, 1+ year building with LLMs and agentic AI, hands-on experience with Vertex AI/Gemini Enterprise (or similar), fluency with Gemini, Claude, Slack, and Atlassian Rovo, strong prompt engineering and API integration, and ability to work from North America in EST; a bachelor’s degree or equivalent. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development, and an inclusive culture; the role reports to the VP of PMO, EA & Corporate IT and sits at the center of Tempo's AI governance, ensuring safety, auditability, and data governance while shaping the future of enterprise productivity software.

Tempo is a global software company trusted by over 30,000 customers, including about a third of Fortune 500, offering a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting. Since 2007, Tempo has grown from a time-tracking tool to the #1 time management add-on for Jira and expanded through multiple tools and acquisitions within the Atlassian ecosystem. The internship is fully remote and engineering-focused, embedded in Tempo’s Toronto-based team, with real sprint cycles, a dedicated mentor, and a program designed to feel like a first software job. Interns will contribute to design, development, testing, and debugging across Tempo’s product suite, participate in sprint ceremonies, collaborate with product managers and designers, and present their work to engineers and stakeholders at the term’s end. Applicants must be enrolled in a Canadian CS/SE degree, 18+, available 40 hours/week, legally eligible to work in Canada, located in the Greater Toronto Area or aligned with Eastern Time, with fundamentals in any language (TypeScript/React/Java/others), Git familiarity, and strong written communication; Tempo offers competitive compensation, mentorship, onboarding, early access to internal tools, potential return offers, and an inclusive, equal-opportunity workplace, with applications reviewed on a rolling basis via resume and a short cover letter describing a technical project.

Tempo is a global software company trusted by more than 30,000 customers, including a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and program management. From its start in 2007 as a time-tracking project, Tempo has grown into the #1 time management add-on for Jira and a leading name in the Atlassian ecosystem, with a mission to help teams work smarter. The company is hiring a Site Reliability Engineer Intern to join the Toronto-based SRE team, where you’ll gain hands-on experience building and maintaining infrastructure that powers products used by thousands of customers. Responsibilities include designing and maintaining infrastructure, supporting CI/CD, deploying workloads on AWS, using Kubernetes and Docker, automating build, release, monitoring and observability, monitoring performance, and participating in agile rituals while supporting security and compliance. Qualifications include being enrolled in an undergraduate or graduate CS/SE program in Canada, 18+, available full-time for the term, legally authorized to work in Canada, and familiar with Linux, Bash, Git, with cloud concepts and Docker/Kubernetes as assets; benefits include mentorship, onboarding, access to internal tools, a cohort experience, potential return offers, and an inclusive, rolling application process.

Zendesk is hiring for an EMEA Sales Development role to drive new business and build the sales and talent pipeline, offering a training-ground to accelerate careers within the company. The role involves being a key member of the sales team, managing a busy outbound pipeline, prospecting into cold accounts and new groups within existing customers, and generating high-value pipeline for startups, unicorns, and enterprise clients while delivering an outstanding customer experience. Candidates should have at least six months of sales experience, a passion for consultative SaaS sales, strong business acumen, excellent written and verbal communication, English fluency, and a bachelor’s or master’s degree preferred, with a hybrid schedule requiring weekly presence in the Lisbon office. Zendesk emphasizes a global culture of diversity, equity, and inclusion and is an equal opportunity employer; it also notes that AI or automated decision systems may be used in screening and offers accommodations for applicants with disabilities or disabled veterans upon request. Zendesk positions itself as the intelligent heart of customer experience, combining in-person collaboration at offices worldwide with flexible remote work as part of its hybrid approach.

Zendesk is hiring for Sales Development in the EMEA region to build and manage a high-potential talent pipeline and drive new business for the sales organization. The role involves running a busy outbound pipeline, prospecting into cold accounts and new divisions within existing customers, and generating high-value pipeline from startups to enterprise companies while delivering an outstanding customer experience. Candidates should have at least six months of sales experience, a passion for consultative SaaS sales, a winner mindset, excellent communication skills, fluent English (Danish or Swedish a strong plus), and availability for a hybrid Lisbon-based role. Zendesk offers a supportive environment with leadership mentorship, a buddy system, and flexible work options, including hybrid in-office and remote work with required in-person days. The company is an equal opportunity employer committed to diversity and inclusion, offers reasonable accommodations for applicants with disabilities, and may use AI or automated systems in screening applications.

Zendesk is hiring for a Sales Development role in EMEA to drive new business and build a high-value pipeline through outbound prospecting across cold accounts and new segments, including startups to enterprises, while prioritizing an outstanding customer experience. The ideal candidate is native Turkish with fluent English, has at least 6 months in a sales-related role, is interested in consultative SaaS sales, and brings a self-starting attitude, strong communication, and a preferred bachelor’s or master’s degree, with the role based in Lisbon on a hybrid schedule. You will be a key member of the sales team, executing regional strategy, managing a busy outbound pipeline, and sourcing leads via social tools to achieve ambitious targets. Zendesk offers a supportive leadership culture, a dedicated buddy system, flexible work arrangements with equipment and resources needed for success, and a global, collaborative culture centered on the Intelligent Heart Of Customer Experience. The company is an equal opportunity employer committed to diversity, equity, and inclusion, provides accommodations for disabilities, may use AI in screening, and requires in-office presence part of the week as determined by the hiring manager.

Zendesk is hiring a Principal Product Manager for the Action Platform to connect, build, and orchestrate automations across Zendesk and other systems, shaping a core platform in Zendesk’s product architecture. The role requires collaborating with engineering, design, marketing, and sales, serving as a subject matter expert, setting a vision and roadmap, driving cross-functional execution, and translating multiple internal and external needs into scalable platform solutions. Responsibilities include advocating a user-centric approach, influencing senior stakeholders, defining OKRs and success metrics, and scaling services to handle thousands of rule executions with minimal impact on infrastructure. Basic qualifications include a bachelor’s degree, 5+ years of product management experience delivering customer-focused SaaS products, full-stack understanding, strong collaboration and communication skills, and a data-driven decision-making mindset. Preferred qualification is experience building an internal platform that is also used in customer-facing products, and Zendesk highlights its hybrid/remote work model, commitment to diversity and inclusion, equal opportunity, and accommodations, while noting AI may be used in screening applicants.

The role is RVP of Partner Sales for EMEA at Zendesk, responsible for building a scalable indirect business and leading the regional partner ecosystem to drive lead generation, revenue growth, and exceptional customer outcomes, reporting to the Global SVP of Partner Sales. You will own the EMEA partner strategy, accountable for exceeding revenue targets, and provide strategic leadership to create a high-growth partner ecosystem across SMB, Commercial, and Enterprise segments with cross-functional alignment. Key duties include driving partner-led revenue, developing long-term sales plans with quotas, managing weekly forecasts and pipeline, onboarding and maturing a diverse partner base (Distributors, Resellers, SIs, MSPs, and BPOs), recruiting and enabling new partners, and collaborating with partners to leverage their domain expertise. You’ll build world-class teams, lead hiring and territory design, and foster a high-performance culture through coaching, training, and continuous development to ensure optimal coverage. Requirements include 10+ years of EMEA channel experience, proven ability to manage enterprise accounts and profitably scale partner programs, strong financial and collaboration skills, willingness to travel, and a commitment to Zendesk’s diversity and inclusion and fair hiring practices.

This is a Digital Inside Sales Representative role at Zendesk, a high-velocity, customer-focused position on a newly formed team that requires travel for training and a hybrid work schedule, located in Mexico City or the State of Mexico. The role involves handling inbound leads and existing customers via phone/Zoom/chat/email, resolving inquiries, becoming a Zendesk product expert, conducting discovery calls and demos, and driving purchases to meet revenue targets, all while delivering excellent customer experience. You must meet SLAs/KPIs, maintain activity, pipeline, and revenue goals, and have 1+ years of sales experience (SaaS experience preferred) with excellent English and French writing skills, plus strong multitasking and organizational abilities in a fast-paced environment. The hybrid arrangement combines on-site presence (four days a week in-office) with remote work, with the specific schedule determined by the hiring manager. Zendesk emphasizes its inclusive, diverse culture, equal opportunity and accommodations for disabilities, notes that AI screening may be used, and invites applicants to learn more about the company.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like BigPicture and others, and focused on empowering teams to collaborate. The role is Tech Lead - Fullstack Engineer for the BigPicture team to evolve a cloud-based SaaS platform, requiring deep Java, Spring, and AWS expertise with optional frontend work in TypeScript/Angular/React, and upcoming AI-driven initiatives. Responsibilities include leading technical direction, designing scalable backend features, delivering frontend functionality, driving AI features (chatbots, data quality, dynamic reporting), promoting AI-assisted development practices, ensuring code quality, and collaborating across Product, UX, and DevOps. The role involves working on a complex BigPicture app with domain-driven design, multiple architectures, full-stack integration, and a CI pipeline with extensive testing, while leveraging AI tools like Cursor and Copilot. Requirements include proven Tech Lead experience, strong Java/Spring/Hibernate/SQL, AWS SaaS experience, hands-on frontend capability, familiarity with AI tooling, SOLID and design patterns, testing proficiency; benefits include equity, 25 days PTO (30 after 5 years), volunteer time, Appfire University training, private health insurance, Multisport, transport card for Sofia, lunch vouchers, a baby bonus, CSR volunteering days, and remote work in Bulgaria with option to the Sofia office, plus Equal Opportunity employer.

Appfire, a remote-first software company with 800+ employees across 28 countries and products like BigPicture, is hiring a Tech Lead - Fullstack Engineer to join the BigPicture team and help evolve a modern cloud-based SaaS platform. The role blends backend leadership (Java, Spring, AWS) with frontend ownership (TypeScript, Angular or React) and a focus on AI-driven initiatives such as AI chatbot capabilities, data quality improvements, and dynamic reporting. Key responsibilities include technical leadership and architectural decision-making, designing and optimizing backend services, delivering frontend features, leading AI feature implementations, and ensuring high-quality delivery through rigorous testing while collaborating with product, UX, and DevOps. The ideal candidate has proven Tech Lead experience, deep Java/Spring/SQL and AWS SaaS know-how, hands-on frontend skills, comfort with AI tooling, and strong grounding in SOLID, design patterns, testing, and performance in scalable systems. Benefits include an indefinite contract, equity, generous vacation and wellness days, volunteer time, private healthcare, life insurance, and remote-work stipends, with remote work available from Poland.

Tempo is seeking a Software Developer Intern for Summer 2026, fully remote from Toronto and embedded in Tempo's Toronto-based engineering team, serving customers worldwide with time management and related tools. The internship is designed as a real-world software role, with a dedicated mentor, participation in team rituals, and work in real sprints contributing to Tempo’s products. Interns will design, develop, and test features, participate in sprint planning and code reviews, write clean code with Git workflows, collaborate with product managers and designers, debug issues, and present their work at term end. Candidates should be enrolled in CS or Software Engineering at a Canadian university, be 18+, available 40 hours/week for the full term, legally eligible to work in Canada, based in the Greater Toronto Area or able to work Toronto hours, with fundamentals in any language and familiarity with TypeScript, React, and Java, plus Git and strong written communication. Perks include competitive pay, a dedicated engineer mentor, structured onboarding, access to Tempo tools from day one, mid- and end-term feedback, a cohort experience with potential return offers, plus an inclusive, equal-opportunity workplace; apply with a resume and a short cover letter describing a technical project, with rolling reviews.

Tempo is a remote-friendly software company with 30,000+ customers, including a third of Fortune 500, offering a suite of time management and project/roadmapping tools and having grown to be the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The Software Developer Intern role is fully remote and embedded in Tempo’s Toronto-based engineering team, where you’ll work in a real squad on a real product in a real sprint cycle, with a dedicated mentor and scoped work from day one. You’ll contribute to design, development, and testing across Tempo’s product suite, participate in agile rituals, write clean code with Git workflows, collaborate with product managers and designers, debug issues, and present your work to engineers and stakeholders at term end. The ideal candidate is curious, collaborative, with strong fundamentals (CS/SE or related), 18+, available 40 hours/week for the full term, legally authorized to work in Canada, based in the GTA or able to work Toronto hours, familiar with Git and basic workflows, and comfortable with remote async communication; familiarity with TypeScript, React, and Java is common, but fundamentals in any language are welcome. Perks include competitive compensation, a dedicated engineering mentor, structured remote onboarding, full access to Tempo tools from day one, mid-term and end-of-term feedback, a cohort internship experience with potential return offers, and an application process via the careers page with a cover letter describing a technical project; Tempo also emphasizes equal opportunity and requires English resumes.

Atlassian supports flexible work locations, hires globally with virtual interviews and onboarding as part of being distributed-first, and this is a remote field sales position based in the Netherlands. The company serves over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, and aims to unleash the potential of every team through software, fostering a culture where employees work with Atlassian, not for it. The Account Executive, Enterprise will build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging decision-makers, understanding client needs, presenting solutions, negotiating and closing deals, forecasting, and staying informed on industry trends, with travel to meet clients and attend events. The role requires running strategy plays, building long-term relationships, handling complex sales cycles, coordinating with the Channel sales organization to develop territory and named account strategies, and serving as the main point of contact or escalation for designated accounts.

At Atlassian, you can work where you choose—office, home, or a mix—and interviews and onboarding are virtual as part of our distributed-first approach; we hire in any country where we have a legal entity, and the role described is a remote, field sales position based in the Netherlands. We work with over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, and our goal is to unleash the potential of every team through powerful software while embracing a culture of teamwork and employees working with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you'll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Your responsibilities include developing named account or territory plans to maximize expansion opportunities, executing strategic sales plans to meet company goals, identifying and qualifying leads, presenting to decision-makers, negotiating pricing, and closing deals, while maintaining executive relationships. You will provide accurate forecasting and account planning, stay up to date on industry trends and competitors, travel to meet clients and attend events, serve as the main Atlassian contact or escalation point for designated accounts, and run strategy plays to navigate complex sales cycles in collaboration with Channel sales for territories and named accounts.

Zendesk is hiring an Employee Service Sales Specialist with proven B2C SaaS sales experience to expand its Employee Service account base and deepen partnerships by introducing innovative HR/IT solutions. Key duties include positioning Employee Service use cases, supporting the full sales cycle, delivering ROI analyses, providing subject-matter expertise on ES, meeting quotas, and collaborating with product development to tailor offerings. Candidates should have a BA/BS or equivalent, at least 10 years in HR/IT service and operations, a minimum of 3 years in Employee Service sales, a strong track record of quota attainment, the ability to navigate complex multi-month sales cycles, an entrepreneurial and collaborative mindset, excellent communication skills, and willingness to travel. The role is hybrid, requiring in-office participation part of the week at a Zendesk office, with flexible remote work for the remainder, and the specific schedule is determined by the hiring manager. Zendesk emphasizes equal opportunity and diversity, notes that AI may be used in screening, and provides accommodations for applicants with disabilities; interested candidates can contact peopleandplaces@zendesk.com for accommodation requests.

Zendesk is seeking an Employee Service Sales Specialist with a strong B2C SaaS sales background to grow the Employee Service account base and expand partnerships. The role involves positioning Employee Service use cases for HR and IT challenges, collaborating with the sales team to manage the end-to-end cycle, and delivering ROI analyses to support purchasing decisions. It also requires providing subject-matter expertise, ensuring the sales organization understands ideal customer profiles and buying journeys, and taking accountability for quota attainment. The position includes feedback loops with product development to customize solutions based on customer input, and requires travel and an entrepreneurial, collaborative mindset. Zendesk offers a hybrid work model, is an equal opportunity employer committed to diversity and inclusion, may use AI in screening, and provides accommodations for applicants.

Zendesk, a leading customer experience and support platform, is hiring for software sales roles and is open to candidates without prior experience who are motivated by tech sales and a fast-paced environment. The role is a pure hunting position within the SMB market in Asia, focusing on the Greater China region, and involves collaborating with sales, product, marketing, and industry leaders to identify, uncover, and qualify opportunities that contribute to pipeline development. Core responsibilities include engaging with prospects to understand pain points, generating high-value pipeline through targeted SMB prospecting, collaborating on target lists, and managing a pipeline with a top-notch customer experience. Requirements include at least 2 years in a sales-related environment with SMB business development experience in Greater China, a competitive, self-starter mindset, excellent communication skills, Cantonese native language preferred, and a bachelor's degree is preferable. The job offers a hybrid work model with in-office and remote work, emphasizes Zendesk’s commitment to diversity, inclusion, and accommodations, and notes that AI may be used in screening; Zendesk is an equal opportunity employer.

Zendesk is seeking a Senior Account Executive for the Greater China region in a new-business heavy B2B SaaS sales role focused on Customer Experience, where you’ll build your own pipeline, grow accounts, and close net-new logos as an individual contributor. You’ll drive top-line revenue by acquiring new commercial customers, owning net-new logo acquisition, nurturing relationships for retention, and pursuing cross-sell opportunities to maximize account value. The role requires 8+ years of B2B SaaS sales (CX preferred), Mandarin and/or Cantonese proficiency, the ability to build and manage a pipeline, navigate complex sales cycles with proof-of-concept stages, and travel up to 50%. You’ll establish executive sponsorship, use data, intents, and adoption history to improve conversion and retention, maintain an accurate forecast, and collaborate with internal teams to refine sales strategies. Zendesk emphasizes a hybrid, inclusive culture and equal opportunity, including AI-screening disclosures and accommodations for applicants with disabilities.

Zendesk is seeking a GTM Enablement Manager who will lead global training programs (monthly GTM Bootcamp, live sessions, coaching) and continuously measure impact, using feedback and AI to improve content and scale enablement. The role emphasizes regional partnering, building relationships with regional GTM leaders, tailoring programs to local needs, and connecting regional teams with the broader enablement function to drive adoption and outcomes with an AI‑forward mindset. Collaboration and communication are key: work with sales leadership, product marketing, and cross-functional teams to align enablement with goals, foster a culture of learning, provide updates to senior leadership, and advocate for responsible AI usage in enablement workflows. Responsibilities also include acting as the enablement lead for APAC, developing resources and collateral, tracking usage and impact, and applying AI-enabled approaches to streamline work and create more time for high‑value coaching and strategy. Basic qualifications include 3 years in sales enablement or a related role, strong understanding of sales processes, excellent communication and relationship-building skills, organizational ability, adaptability, and a passion for AI; preferred qualifications include tech company sales or customer success experience, GTM Academy experience, regional/global enablement exposure, AI familiarity, and a bachelor’s degree, with a hybrid in‑office work arrangement.

Zendesk is seeking a Sales Operations Manager for the EMEA region who will partner with the Regional VP of Sales for the North region (permanent) and the Central region (interim) and report to the Director of GTM Operations, EMEA; the role is high-visibility and involves shaping regional strategy and representing regional leadership in global forums. Core responsibilities include strategic partnership with RVPs on forecasting, pipeline management, and GTM planning; acting as a leadership proxy in cross-functional and global forums; and owning end-to-end regional sales processes such as territory planning and quarterly business reviews. The role also emphasizes AI and GTM automation, driving adoption of AI tools to improve sales velocity and designing scalable, automated workflows to remove bottlenecks. Qualifications include 3+ years in SaaS sales or Revenue Operations, German language desirable but not required, strong data fluency with Salesforce and BI tools (SQL a plus), and the ability to manage long-term strategic projects alongside day-to-day requests with a collaborative, autonomous mindset. Zendesk promotes a hybrid, inclusive culture, is an equal-opportunity employer committed to diversity, equity, and inclusion, and notes that AI or automated screening may be used in evaluating applications, with accommodations available for applicants with disabilities.

Zendesk is hiring a Vice President, Total Rewards to lead global compensation, benefits, accommodations, and HR compliance, defining a holistic total rewards strategy and using automation and AI to attract, retain, and reward talent. The role modernizes HR delivery through analytics and AI, prepares risk and reward briefings for executive leadership and the Board, and serves as the enterprise owner of Total Rewards standards and governance. Key responsibilities include designing competitive compensation, equity, and benefits programs (base, variable, sales), administering executive compensation, driving AI-enabled analytics, simplifying operations, and owning executive and board materials. Requirements include 12+ years of progressive HR with deep Total Rewards and executive compensation expertise, global/global-scope experience in SaaS/tech or similar, plus experience with HR automation/AI, data-driven decision-making, cross-functional collaboration, and board-facing communication; preferred background in SaaS/AI/tech, Workday, and global equity or sales compensation programs, with AI literacy required. The US base salary ranges from $283,000 to $425,000, with potential bonuses and benefits, Zendesk’s hybrid work model, a commitment to diversity and inclusion, and accommodations for applicants with disabilities; AI may be used to screen applications in accordance with company guidelines and law.

Zendesk is expanding its MarTech ecosystem and embedding AI across its platforms to enable flexible, customer-centric monetization, and is hiring a strategic Product Manager for MarTech & Digital Systems within IT to own the marketing technology stack and partner with Marketing, MarketingOps, and SalesOps to ensure seamless data flow from digital acquisition through to closed-won. Key responsibilities include defining the digital & MarTech product vision, leading AI and automation strategy (predictive lead scoring, generative AI, and agentic automation), enabling digital channels (SEO, CMS, eCommerce, PLG trials), managing end-to-end system integrations, ensuring data governance and security, and delivering enterprise migrations with minimal business disruption. The role emphasizes cross-functional alignment, bridging IT, Security, and Data with Marketing, MarketingOps, and SalesOps, and translating GTM strategies into scalable technical architectures and reliable platforms. Required qualifications include 5+ years in Product Management or related roles, deep B2B GTM/domain expertise, fluency in AI/ML, strong knowledge of Adobe Experience Cloud (AEM, Marketo Engage, Adobe Real-Time CDP), Salesforce, integration platforms, and Agile experience; preferred skills include AI-native GTM tools, routing/orchestration tools, ABM platforms, and relevant certifications. The role offers a hybrid work model with in-office time, a US base salary range of $220,000–$330,000 plus potential bonuses and benefits, and Zendesk’s commitment to diversity, equity, and inclusion with accommodations and AI-based screening as part of the evaluation process.

Appfire is an 800+ person, fully remote team operating in 28 countries, with 20 years of software experience and flagship products including Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They also highlight customer stories in their resource library. The role is an individual contributor in Channel Sales focused on LATAM within the Atlassian ecosystem, blending channel partnerships, direct sales, and regional growth with high visibility and close collaboration with senior leadership. Day-to-day tasks include accelerating and growing the partner base (top Atlassian Partners), recruiting new partners, refining the Partner Program, supporting leadership goals, training junior Channel Managers, expanding Appfire’s presence with solution partners and resellers, attending events, and advocating for both partners and Appfire. Requirements include being based in North America with travel, fluent in Portuguese and Spanish, deep Atlassian product/Marketplace knowledge, 4+ years in partner/channel roles, LATAM market understanding, strong communication and coaching skills, plus benefits such as equity, unlimited PTO, comprehensive health coverage, CSR days, 401(k) match, and flexible remote/on-site options in US offices.

Atlassians can choose where to work—office, home, or a hybrid—and Atlassian hires in any country where it has a legal entity to support family and personal goals. Atlassian is leading the Developer Experience (DevEx) revolution by building a unified DevEx Platform that removes friction from the software lifecycle and increases engineering velocity for large enterprises in EMEA. The role oversees a specialized Enterprise Specialist Sales team focused on implementing customized, value-based strategies with key accounts and collaborating with Channel Partners, Account Managers, and Solution Engineers to hit revenue targets. Why join: you’ll build the EMEA powerhouse from three to five direct reports, enjoy autonomy to hire and shape operations, and benefit from the stability of Atlassian with the speed and founder-mentality of a startup unit. You’ll lead from the front as a player-coach, develop and execute strategic plans to expand market share, provide hands-on coaching with clear metrics, collaborate cross-functionally, manage executive-level client relationships, and stay ahead of market trends to identify new DevEx opportunities.

Atlassian offers flexible work options—office, home, or a hybrid approach—and hires in any country where it has a legal entity to support employees’ family and personal goals. The company is leading a DevEx revolution, building a definitive DevEx Platform that moves beyond fragmented DevOps to unify the developer experience and reduce toil, boosting engineering velocity for large enterprises in EMEA. The role oversees a specialized Enterprise Specialist Sales team focused on strategic enterprise customers, implementing customized sales strategies, fostering long-term value-based relationships, and achieving ambitious revenue targets in collaboration with Channel Partners, Account Managers, and Solution Engineers. Why join: you’ll build and scale the EMEA powerhouse, starting with three direct reports and growing to five by year-end, with autonomy to hire and shape operations, while enjoying Atlassian’s stability alongside startup-like speed. You will lead from the front as a Player-Coach, managing and mentoring the team to hit revenue goals, driving strategic plans to expand market share, coaching for performance, collaborating cross-functionally, and staying ahead of market trends to identify growth opportunities in the DevEx space.

The position is Manager of Strategic Sourcing, Software and Engineering at Zendesk, a hybrid role located in Austin, TX; Madison, WI; or San Francisco, CA, tasked with guiding sourcing strategy and execution for software and engineering categories. The role sits within Zendesk's Global Strategic Sourcing team, which aims to maximize value and minimize risk through vendor relationships and ensuring the organization has the goods and services needed for success, covering category assessment, due diligence, RFx, contract negotiations, and vendor management. Key responsibilities include providing strategic guidance to senior leadership, developing forecasts for usage, licenses, and capacity for major contracts (e.g., AWS, Google, MongoDB, Snowflake), leading AI/LLM sourcing and optimization, and managing end-to-end sourcing with cross-functional partners, plus implementing a multi-vendor LLM strategy and maintaining a 60% forecast spend commitment with shorter renewal cycles. The candidate should have 5+ years of tech/software sourcing experience, strong negotiation and executive communication skills, the ability to build partnerships, and expertise in AI infrastructure, pricing models, hyperscaler routes, and data usage agreements for AI/LLM. The US base salary range is $116,000-$174,000 with potential bonuses/benefits; Zendesk promotes hybrid work, diversity, and inclusion, notes that AI may be used to screen applicants, and offers accommodations for applicants with disabilities.

GitKraken is a developer experience platform used by over 40 million developers and 100,000 organizations, blending built-in AI and workflow orchestration to reduce toil and boost productivity across desktop, CLI, IDE, web, and mobile. The role is AI Product Engineer, focused on discovering how developers actually use AI and delivering features that solve real problems in a fast 0-to-1 environment, effectively acting as an ultra-smart AI coding partner with agentic workflows. You’ll design the AI experience by building frontend features that integrate LLMs and agentic frameworks, translate vague needs into actionable plans, own the frontend with clean TypeScript/React code, bridge gaps with backend API design, and participate in design reviews and testing to ensure quality. Required skills include strong TypeScript/React abilities, AI fluency with prompt engineering and multi-step agentic workflows, familiarity with LLM APIs and AI-assisted dev tools, CS fundamentals, and a mindset to stay current with generative AI tech; bonus points for desktop cross-platform apps, prior developer tools/IDE experience, and open-source projects. Benefits include competitive pay with annual increases, flexible PTO and holidays, parental leave, health/dental/vision insurance, pet insurance, 401(k) with company match, and a hybrid Alicante, Spain location, along with a commitment to diversity and equal opportunity.

GitKraken is a DevEx platform used by more than 40 million developers and 100,000 organizations, combining built-in AI with powerful workflow orchestration and seamless integrations across desktop, CLI, IDE, web, and mobile. In the AI Product Engineer role, you’ll figure out how developers actually use AI and ship features that solve real problems in a fast 0-to-1 environment, treating AI as a teammate with agentic workflows and receiving instant feedback on your problem solving. You’ll design the AI experience by building frontend features that integrate large language models and agent frameworks, translate vague needs into actionable plans, own the frontend code in TypeScript/React, and collaborate with backend teams to design APIs while participating in design reviews and testing. Qualifications include strong TypeScript and React skills, AI fluency with prompt engineering and multi-step agentic workflows, familiarity with LLM APIs and AI-assisted dev tools, solid CS fundamentals, and a willingness to stay at the cutting edge, with bonus points for desktop app experience, developer tools, or open-source work. The role is hybrid in Scottsdale, AZ with a generous benefits package (health, PTO, parental leave, 401(k) with company match, travel perks) and a stated commitment to diversity and equal opportunity.

Zendesk is seeking an IT Business Systems Analyst focused on NetSuite Core finance and Record-to-Report (R2R) processes, based in Pune, India, with a hybrid work model that requires in-office time. The role involves analyzing end-to-end NetSuite value streams, acting as the functional lead on projects, gathering and documenting requirements, and facilitating cross-functional collaboration between finance teams and technical resources in an Agile environment. Key responsibilities include supporting continuous improvement, conducting user acceptance testing (UAT), leveraging AI tools to streamline documentation, and assisting with change management and training. Candidates should have 8+ years of business systems analysis experience, strong finance process and ERP transformation background, NetSuite Core financials and R2R expertise, plus experience with SaaS tools like Netsuite, Adaptive, and Blackline; proficiency in Jira, excellent communication and presentation skills, and a growth mindset with curiosity. Zendesk emphasizes diversity and inclusion, outlines a hybrid working approach, notes location restrictions (candidates must be located in Karnataka or Maharashtra), and mentions AI-based screening in the hiring process, inviting qualified applicants to apply.

Zendesk is hiring an AI Services Consultant to lead AI delivery on the AI-powered Resolution Platform, serving as the technical and product expert and guiding customers through configuration and optimization to achieve rapid value. The role’s mission is to provide technical solutions, remove blockers, and act as a trusted advisor to ensure seamless integration and optimization of AI solutions for transformative business outcomes. Its overarching objectives include accelerating time-to-value by driving adoption and operational excellence, being the customer’s AI technical expert, and delivering end-to-end projects on time with clear scope and timelines. Qualifications include 3+ years in consulting or professional services, experience in enterprise SaaS GTM roles (e.g., customer success, consulting, technical account management, or pre-sales), strong consulting and communication skills, project management, deep knowledge of Zendesk AI products, familiarity with REST APIs and JSON, Python preferred, adoption analytics experience, and relevant degrees or certifications. The role is hybrid with partial in-office work, supports diversity and inclusion, and notes AI-based screening with accommodations available for applicants with disabilities.

Zendesk is seeking an AI Services Consultant to join the Professional Services team as the technical and product expert for the AI-powered Resolution Platform, aiming to deliver quick time-to-value through customer configuration and optimization. The role’s mission is to provide technical solutions, remove roadblocks, and guide customers through complex configurations with agility, acting as a trusted advisor to ensure seamless integration and measurable business outcomes. Its overarching objectives are to accelerate time-to-value by driving adoption and operational excellence, serve as the customer’s AI technical expert, and lead end-to-end delivery with clear scope, timelines, and stakeholder alignment. Key responsibilities include providing technical guidance on implementing and optimizing Zendesk AI products, facilitating change management and training, delivering projects on time and to quality, maintaining high customer satisfaction, collaborating cross-functionally, and ensuring AI solutions align with business goals for tangible improvements. Qualifications call for 3+ years in consulting/professional services, experience in GTM roles in enterprise tech/SaaS, fluency in French and English, strong API/JSON knowledge, Python preferred, adoption analytics experience, capability to design success plans, a relevant degree (with AI strategy or project management certifications preferred), and a hybrid work arrangement with part of the week in-office, plus a commitment to diversity and equal opportunity.

Zendesk is hiring a French-speaking Business Development Representative in its EMEA Sales Development team to drive new business and build a high-quality pipeline through outbound prospecting, targeting startups to enterprise clients, while delivering an outstanding customer experience. You will be a key member of the sales team, managing a busy outbound pipeline and expanding into new groups/divisions within existing Zendesk customers, using social tools to source leads and overachieve targets. Requirements include at least six months of sales experience, a passion for consultative/SaaS sales, strong English and French fluency, excellent communication, a self-starter attitude, and a bachelor’s or master’s degree preferred; the role is based in Lisbon with a hybrid schedule. Zendesk offers a supportive environment with leadership dedicated to your development and success, a buddy system, and flexible hybrid work arrangements with the necessary tools, aiming to help you grow within a culture focused on calm customer experiences and inclusion. The company is an equal opportunity employer that promotes global diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities upon request via email.

Zendesk is hiring a high-performing Senior Commercial Account Executive for the Japanese team to provide sales leadership and shape the platform experience for Zendesk’s most visible customers. The role involves leading a subset of commercial accounts, developing new business and expansion opportunities, collaborating on GTM strategy with the wider Zendesk team, and creating multi-year account plans aligned to quarterly execution, while building CXO relationships and a partner ecosystem with Channels and Alliances. You will follow Zendesk’s sales process, track key activities, and work with the Solution Architecture team to influence product direction through structured industry forums for customer feedback. Requirements include 5+ years of enterprise SaaS sales experience (CX experience preferred), proven success selling in Japan and to VP/C-level executives in the Mid Market/Commercial segment, experience closing complex sales cycles, strong communication and presentation skills, and willingness to travel. The role offers a Hybrid work arrangement with part of the week in the office, and Zendesk emphasizes diversity, equality, and inclusion, along with AI screening notices and accommodations for applicants with disabilities.

The Treasury Operations Team Lead at The Adaptavist Group sits at the intersection of Treasury Operations, Finance, and Banking Partners and ensures treasury activities are accurate, timely, and well-governed. Key responsibilities include leading scheduled payment runs, managing out-of-cycle and urgent payments, overseeing corporate and virtual card issuance, and maintaining complete audit-ready records. The role emphasizes quality control and governance, enforcing readiness validation, policy compliance, and maintaining audit trails and governance artifacts. It also covers process and systems stewardship, including maintaining and improving operational playbooks and SOPs, keeping documentation current, and supporting usage across banking platforms and accounting systems. Additionally, the role manages risk and exceptions, escalates material issues as needed, leads a day-to-day Treasury Operations team, and coordinates stakeholder engagement with AP, Finance, and other business units while supporting audits and governance.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, evolving from a 2007 time-tracking project to the leading Jira add-on. Tempo Financial Manager is the execution layer that converts Jira, Capacity Planner, and Timesheets data into project budgets, forecasts, CapEx/OpEx classifications, and earned-value metrics used by team leads and CFOs/auditors, linking day-to-day work to strategic financial planning. The role seeks a creative systems thinker to bridge enterprise finance and portfolio planning, with deep experience in finance, FP&A, ERP implementation, or financial systems—ideally a candidate who may come from a finance consultant or enterprise solutions architect background rather than a traditional Product Manager resume. You’ll own product strategy and roadmap for budgeting, cost, and billing; conduct discovery with CFOs, FP&A leaders, and finance partners; connect portfolio investment decisions to financial plans through scenario modeling, threshold governance, and continuous forecasting; and partner with the integrations team to connect Financial Manager to ERP/financial systems like SAP, Oracle, and Workday. Qualifications include 4–8 years in enterprise finance or related areas, tooling familiarity with major financial systems, curiosity about AI, strong communication, collaborative mindset, and a remote-first culture with benefits and growth opportunities, plus an inclusive, equal-opportunity workplace.

Zendesk is seeking a Staff Cloud Developer with strong backend and frontend skills to build scalable AWS serverless cloud applications focused on data engineering, API integrations, and identity workflows using Python, JavaScript/Node.js, and React. Responsibilities include developing Python-based AWS Lambda functions for serverless data engineering workflows and authentication, building RESTful and GraphQL APIs with API Gateway, customizing Cognito via Lambda triggers, creating responsive frontends with React, and designing scalable data pipelines that ingest, normalize, and enrich data through APIs and webhooks. You will also collaborate on Infrastructure as Code with Terraform and CloudFormation, implement CI/CD for automated deployments, enforce security practices such as encryption and audit logging, integrate cloud contact center services like Amazon Connect, and participate in Agile processes while troubleshooting for performance and availability. Required qualifications include a bachelor’s degree or equivalent, 8+ years of development experience with at least 3+ years in AWS serverless and data engineering, strong Python backend skills, solid JavaScript knowledge (Node.js and React), hands-on experience with AWS services (API Gateway, Lambda, Cognito, DynamoDB, RDS, SQS, EventBridge, S3), Cognito customization, data pipelines, and IaC with Terraform and/or CloudFormation, plus CI/CD and cloud security expertise. Preferred qualifications include experience with Amazon Connect, containerization (Docker, ECS/EKS), an AWS Developer Associate or equivalent certification, familiarity with Agile/DevOps, and nice-to-haves such as AI tools in customer support (SageMaker, Comprehend, Lex) and Zendesk API ecosystem; note that Zendesk hires candidates located in Karnataka or Maharashtra, India, and emphasizes equal opportunity, hybrid work, and AI-driven screening policies.

The Partner Sales Executive at Zendesk in EMEA will build, operationalize, and own the partner-led sales plan for the region, recruit and onboard partners, and drive revenue and profitability growth in alignment with Zendesk strategy, working with both partners and Zendesk Direct Sales to pursue opportunities. Key duties include building a partner ecosystem aligned with GTM priorities, achieving partner sales targets (new business and expansion), assessing partner capacity and recruiting new partners to fill gaps, and enabling partners through training on Zendesk value propositions, products, Partner Connect, and enablement tools. The role also involves developing joint business plans with top partners, reviewing progress quarterly, aligning regional sales with partners, acting as a liaison to facilitate GTM activities and deal closures, and collaborating with Marketing to run joint GTM campaigns and maintain a strong pipeline. Education and experience requirements include a bachelor’s degree, 5+ years of B2B software/SaaS sales with quota carrying and a track record of over-achieving targets, proficiency with Google Apps and CRM, strong prospecting and time management, excellent communication skills, and the ability to build business plans with C-level stakeholders; fluency in English (Nordic/Benelux skills a plus) and knowledge of sales methodologies and BI/reporting are also preferred. Zendesk emphasizes a hybrid work model, is an equal opportunity employer committed to diversity and inclusion, notes that AI may screen applications, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Sr. Workplace Events Specialist in San Francisco to design and execute inclusive employee events and connection programs, with roughly 75% focus on events and 25% on workplace operations, while serving as a planning partner for AMER and LATAM offices. The role requires a full-time onsite presence (5 days/week) and offers a pay range of $32.21-$48.56 per hour with potential bonuses and benefits. Key duties include end-to-end event planning for SF, managing local logistics and vendor relations, ensuring safety/compliance, and helping shape global event structures and playbooks to balance local flavor with global consistency. Candidates should have 4+ years in events or related fields, strong project management and communication skills, experience with vendor management and budgeting, and familiarity with Google Workspace and workplace platforms, along with knowledge of building systems; AI literacy is encouraged. Zendesk notes an AI-screening process, emphasizes diversity and inclusion, supports hybrid work, and offers accommodations for applicants with disabilities.

Zendesk is hiring Digital Inside Sales Specialists who are self-starters and will be at the forefront of customer experience, becoming product experts to articulate Zendesk’s value to buyers across the customer journey as part of a newly forming team with growth potential. The role involves a high-velocity sales approach with inbound leads from new and existing customers, multi-channel outreach, and required travel for training followed by a hybrid work schedule. Key responsibilities include responding to inquiries via phone, Zoom, chat, and email; conducting discovery calls and demos; resolving questions to drive online conversions; and meeting or exceeding SLAs, KPIs, and revenue targets while building a strong pipeline. Requirements include excellent written communication in English and French, at least 1 year of sales experience (SaaS software experience preferred), ability to work with global clients, strong organizational skills, and a 4-days-in-office workweek. Zendesk emphasizes a hybrid, inclusive workplace, AI screening as part of the process, equal opportunity employment, and accommodations for disabilities, with specific in-office scheduling managed by the hiring manager.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The Sr. Customer Success Manager will own and strategically grow a portfolio of roughly 70 high-value enterprise accounts, driving ARR growth through expansion, retention, and migrations, while acting as a trusted advisor and revenue driver. Responsibilities include developing account plans with deep account mapping, leading value-driven migration and expansion conversations, engaging executive stakeholders, driving cross-sell/upsell opportunities, ensuring customer advocacy and success, mitigating churn, and guiding major transitions with cross-functional collaboration. Qualifications require at least 5 years in enterprise customer success, account management, or SaaS sales, strong SaaS metrics fluency, experience managing complex enterprise relationships and forecasting revenue, proficiency with CRM tools like Salesforce, and a bonus for Atlassian ecosystem experience and language skills in German, Spanish, French, or Polish. Benefits include equity, generous PTO (25 days, 30 after 5 years), training resources, private health insurance, Multisport, Sofia transport card, remote-first flexibility with optional Sofia office access, team-building events, food vouchers, a baby bonus, volunteer days, and equal opportunity employment (Req ID 803).

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and emphasizes choosing how to work to drive great results. The company is looking for a Sr. Customer Success Manager to own and strategically grow high-value enterprise relationships, driving long-term value, ARR growth, retention, and migration support. Responsibilities include managing about 70 high-value accounts, developing account plans with deep account mapping, leading migration and expansion conversations, and engaging executive stakeholders to secure long-term commitments. Requirements include 5+ years in enterprise CS, account management, or SaaS sales, experience with strategic growth planning, strong understanding of SaaS metrics, CRM proficiency, and cross-functional collaboration, with a bonus for Atlassian ecosystem exposure and multilingual business fluency. Benefits feature an indefinite contract, equity, extensive paid time off and wellness programs, private healthcare, home office and meal allowances, remote-first with optional offices in Poland, and equal opportunity employer status.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The Senior Customer Success Manager will own and strategically grow a portfolio of about 70 high-value enterprise accounts, driving long-term value through ARR expansion, retention, and migrations, acting as a trusted advisor and revenue driver. Responsibilities include enterprise account growth and expansion, developing account plans with deep account mapping, executive engagement, cross-sell/upsell across Appfire’s ecosystem, guiding migrations (including Data Center to Cloud), retention efforts, escalation management, and cross-functional GTM alignment using data-driven metrics. Requirements include 5+ years in enterprise customer success, account management, or SaaS with channel experience, strong SaaS metrics and forecasting knowledge, Salesforce proficiency, and collaboration skills; bonus for experience with the Atlassian ecosystem and multilingual abilities (German, Spanish, French, or Polish). Benefits include an equity plan, generous PTO and holidays, private health insurance, remote-first with an optional Bilbao office, home-office stipend, sport allowance, volunteer days, Appfire University training, and a commitment to equal opportunity employment.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers a suite of time management, resource planning, budgeting, roadmapping, and reporting tools, making it the #1 time management add-on for Jira with origins in 2007. The Corporate IT Automation Engineer role is hands-on, focusing on building integrations, scripts, orchestration workflows, and AI agents to automate repetitive IT work and raise the bar for system admins, while mentoring the team. Key duties include automating high-volume IT processes (ticket triage, access provisioning, onboarding/offboarding, license assignment, password/MFA resets, and device lifecycle), designing Jira Service Management workflows, creating system integrations via APIs/webhooks/iPaaS, enabling self-service, and defining automation KPIs; plus building AI agents with guardrails and human-in-the-loop controls. Required: 5+ years in IT engineering/automation, strong Python or Bash, fluency with REST APIs, Jira Service Management, Google Workspace, Cloud Identity, and Okta; plus Vertex AI and iPaaS tooling; the ability to mentor others and communicate with non-technical stakeholders. Tempo offers a remote-first culture, unlimited vacation, comprehensive benefits, and opportunities for growth, with first-year milestones including automating top processes and deploying production AI agents, all within an equal-opportunity workplace.

Zendesk is hiring an Enterprise Account Executive to help the world’s largest brands transform customer and employee service through AI-driven support. The role involves owning an Australian territory, driving strategic growth, leading complex, value-first sales from prospecting and PoC to multi-year deals, and serving as a trusted C-suite advisor. You will collaborate with internal product, engineering, and leadership teams and use tools like Salesforce, Clari, and internal AI tools to deliver predictable results. Ideal candidates have 8+ years of experience in B2B cloud/software sales or solution engineering, excel at consultative storytelling, understand SaaS and AI business models with consumption-based outcomes, and build lasting relationships with integrity and resilience. Zendesk promotes a hybrid, inclusive culture with global offices, is an equal opportunity employer committed to diversity, equity, and inclusion, and notes that AI may screen applications while accommodations are available for applicants with disabilities.

Tempo has 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007 Tempo has grown into the #1 time management add-on for Jira and is a trusted Atlassian ecosystem name, pursuing innovation with a heart. The Corporate IT Automation Engineer role drives an automation-first IT function by building integrations, scripts, orchestration workflows, and AI agents, while mentoring existing system administrators. You will automate high-volume IT processes end-to-end (triage and routing, provisioning, onboarding/offboarding, license assignment, MFA resets, device lifecycles), design Jira Service Management workflows, create integrations via APIs and iPaaS tools, enable self-service, and design AI agents with guardrails and human-in-the-loop approvals. Requirements include 5+ years in IT engineering/DevOps with Python/Bash, Jira Service Management, Google Workspace, Okta and Cloud Identity, Vertex AI, and iPaaS experience; and benefits include remote-first work, unlimited vacation, health/dental/vision, training reimbursements, and an inclusive, equal-opportunity culture.

Zendesk is hiring a Principal Software Engineer in Pune to lead architectural direction for high-impact platform and product initiatives, embedding AI-enabled innovation into customer experiences. The role owns cross-cutting technical areas, defines roadmaps, mentors senior engineers, and collaborates with Product, Design, SRE, Security, and Program Management to deliver scalable, secure, and highly available systems while reducing delivery risk. Key duties include owning architecture for complex systems, leading end-to-end delivery of large features and platform initiatives, setting technical direction and standards, championing an AI-first mindset, improving reliability with SLOs/SLIs, mentoring staff engineers, and advancing observability and secure engineering practices. Required qualifications include 15+ years of software engineering experience, 4+ years in senior technical leadership, strong system design skills, and proficiency in JavaScript/TypeScript/GraphQL with production experience on cloud platforms. The position offers a hybrid work arrangement in Pune, with Zendesk hiring only candidates located in Karnataka or Maharashtra, and the company emphasizes equal opportunity, diversity and inclusion, possible AI-based screening, and accommodations for applicants with disabilities.

Zendesk is hiring a Senior Staff–level technical leader to own detection, mitigation, and governance of abuse stemming from AI agents across Zendesk’s products and customer integrations, blending hands-on offensive and defensive security with product sense. Responsibilities include leading threat modeling for AI features and APIs, maintaining an attacker playbook, designing mitigation controls and secure defaults with platform/product/SDK teams, building anomaly detection and containment automation, and serving as a subject-matter expert for investigations and customer communications while engaging internal and external stakeholders. Required qualifications cover 10+ years in cybersecurity, software engineering, or ML security with hands-on experience; deep understanding of application/API security and modern auth; practical experience with LLMs/agents and prompt injection mitigation; a track record of cross-functional leadership and translating risk to product/legal terms; and SaaS customer-support platform experience. Preferred qualifications include incident response and forensics experience, prior roles in agent safety or ML security programs, privacy/compliance background, and advanced degrees or certifications (e.g., OSCP, CISSP). The compensation note states a US base salary range of $240,000–$360,000 with possible bonuses and benefits, and Zendesk emphasizes a hybrid, inclusive culture and equal opportunity with accommodations, while AI screening of applicants may be used.

The Engineering Manager, Authentication (Core Services) at Zendesk will own the delivery of authentication security capabilities across Zendesk products, including SSO, MFA, login flows, Admin Center security settings, OAuth/API tokens, session management, and abuse prevention, ensuring these systems are secure, reliable, and scalable. You will grow Zendesk’s access management platform by coordinating a distributed team across the US and Europe, partnering with Product, Security, Architecture, Legal, and leadership, and influencing cross‑org authentication strategy, risk posture, and operational excellence. Responsibilities include leading the Authentication organization, defining the roadmap to reduce risk and improve reliability and latency, driving operational excellence with SLAs/SLOs, observability, automated testing, incident response, postmortems, and guiding architecture decisions while planning resources across time zones. Required qualifications include 8+ years of software engineering experience with 2+ years of people management, experience building and operating high‑scale services/APIs, familiarity with identity and access management standards (SSO/SAML/OIDC, OAuth2, MFA, session/token management, abuse patterns), excellent communication skills, and an AI literacy requirement to responsibly use AI tools. Preferred qualifications cover prior IAM production scaling, data‑driven decision making, experience with backend languages and cloud platforms (Go, Java/Kotlin, Node; AWS/GCP), privacy/compliance familiarity (SOC2, ISO, GDPR), and a track record of zero‑downtime migrations; the US base salary range is $175,000-$263,000 with potential bonuses/benefits, and Zendesk supports hybrid work, diversity and inclusion, and accommodations for applicants with disabilities.

Zendesk seeks a Senior Solutions Consultant to help top brands transform customer experience and Employee Services using its AI-powered Resolution Platform, acting as a trusted advisor across Sales, Product, Engineering, and Customer Success. You will lead technical and business discovery, assess AI readiness, design tailored demos and proofs of value, architect AI-driven CX/ES solutions, and own the end-to-end technical engagement from qualification to pilot, including integration with Zendesk APIs and cloud platforms. Qualifications include 5+ years in presales/solutions consulting in SaaS or CX/enterprise software, strong web/scripting and SaaS architecture knowledge, proven pilots/POCs delivering business value, deep AI expertise (LLMs, NLP, automation), domain expertise in CCaaS/ITSM/BI/Workforce/Middleware, plus excellent storytelling and communication, with travel flexibility. The candidate should be strategic and consultative, technically fluent, a collaborative influencer, customer-obsessed, an analytical storyteller, and an innovative problem solver who stays ahead of AI trends and helps shape product roadmaps. The US annualized OTE ranges from $188,000 to $282,000 with an 80/20 base/commission split (plus potential bonuses); Zendesk is an equal opportunity employer with hybrid work options, diversity and inclusion commitments, accommodations, and notes that AI may screen applications.

Zendesk is hiring a Canada-based Enterprise Account Executive to drive new logo acquisition and expand its enterprise footprint in the Canadian B2B SaaS market. The role is revenue-generating and centers on pipeline creation, prospecting, opening doors, and managing complex, multi-stakeholder sales cycles to turn outreach into enterprise relationships. Responsibilities include leading hunter-led territory planning, maintaining a healthy pipeline through outbound efforts, guiding proofs-of-concept, delivering value-based presentations, and collaborating with internal teams to accelerate deals and improve win rates. Requirements include a BA/BS or equivalent, 8+ years of enterprise cloud/software sales with a proven quota track record (preferably two of the last three years), experience selling to VP/C-level executives, travel flexibility, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker. Zendesk emphasizes its mission to deliver exceptional customer experiences, supports a hybrid work model, commits to diversity and inclusion, notes AI screening for applicants, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Senior Software Engineer for its Engineering & Integration Shared Services team to build and integrate data across Zendesk products and third-party SaaS platforms, improving both employee and customer experiences. Responsibilities include designing, developing, documenting, testing, and deploying standardized integration solutions; participating in backlog refinement, sprint planning, and daily stand-ups; and exploring AI/ML to drive automation and innovative workflows across the organization. The role requires 5+ years in backend or integration engineering, strong Java (required) with experience in RESTful APIs, middleware, and event-driven microservices, plus cloud experience (AWS serverless or Azure/GCP) and expertise in SaaS integration. Additional qualifications include unit/integration/UAT testing, code reviews, DevOps collaboration, Agile (Jira/Confluence), and documentation of APIs and data schemas, with a BA/BS in Computer Science or related field (or equivalent) and English fluency. The position must be based in Mexico City or Estado de Mexico; Zendesk emphasizes hybrid work, equal opportunity and inclusion, and notes AI screening and accommodations for applicants.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; since 2007 it began as a time-tracking tool and has grown into the #1 time management add-on for Jira within the Atlassian ecosystem. The role is for a Senior AI/ML Engineer working at the intersection of LLMs, real-time signal processing, and enterprise decision-making; it’s not a research position, and you’ll work alongside domain engineers to ship production AI systems for enterprise customers, becoming the internal anchor for AI engineering over time. Responsibilities include signal and anomaly detection from CDC event streams and external tools, an LLM-powered insight synthesis engine that provides root causes and evidence, a planning rules compiler translating natural-language planning rules into the structured parameters for a Monte Carlo scheduling engine, and robust evaluation/testing pipelines plus MCP tool definitions. Candidates should have 5+ years of software engineering with 3+ years focused on AI/ML in production, hands-on experience with agents and tool use (e.g., LangChain, LlamaIndex, CrewAI, AutoGen), production-grade practices, and experience with event-driven/real-time data; proficiency in Kotlin or TypeScript alongside Python is required, with preferred experience in AWS Bedrock, Azure OpenAI, or GCP Vertex AI, plus MCP or similar frameworks and a background in portfolio/project/resource management. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, collaboration with diverse teams, opportunities for growth, and an equal-opportunity workplace; apply with an English resume.

Tempo serves 30,000+ customers including about a third of the Fortune 500, offering a suite of integrated tools for time management, resource planning, budgeting, roadmapping, and program management, and is the leading Jira time-management add-on in the Atlassian ecosystem since 2007. The company emphasizes working smarter with a heart-driven tech culture, remote-first policies, unlimited vacation, strong benefits, and opportunities to shape enterprise productivity software. The Senior AI/ML Engineer role sits at the intersection of LLMs, real-time signal processing, and enterprise decision-making, and you’ll start by pairing with external AI partners before becoming the internal anchor for AI engineering, prompts, evaluations, and agent architecture. You’ll build signal and anomaly detection, an LLM-powered insight synthesis engine with root-cause analysis and evidence chains, a planning rules compiler connecting natural-language planning to a Monte Carlo scheduling engine, plus robust evaluation and MCP tool-definition pipelines. Candidates should have 5+ years in software engineering with at least 3+ years in production AI/ML, a proven track record shipping LLM-powered features and agent orchestration, production-quality practices, and experience with event-driven/streaming data; preferred skills include Bedrock/Azure/OpenAI/GCP, Kotlin/TypeScript/Python, Monte Carlo or scheduling systems, and enterprise SaaS, along with an equal-opportunity commitment.

Tempo serves 30,000+ customers, including about a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007, Tempo started as a time-tracking tool and has grown into the #1 time management add-on for Jira, becoming a trusted name in the Atlassian ecosystem. The Senior Product Designer role will shape the user experience across Tempo’s product suite, leading end-to-end design for complex features, collaborating cross-functionally, driving design strategy, and evolving the design system with accessibility and AI-enabled approaches. Requirements include 5+ years of B2B/SaaS product design, strong UI/visual and information architecture skills, a strategic and collaborative mindset, autonomy, leadership potential, and AI fluency as a baseline; proficiency in Figma and experience with Atlassian tools is a plus. Perks and culture include remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and an inclusive, equal-opportunity workplace, with English resumes requested for applications.

GitKraken is a DevEx platform used by more than 40 million developers and 100,000 organizations, blending built-in AI and workflow orchestration with broad integrations across desktop, CLI, IDE, web, and mobile to boost productivity. The Product Associate/Manager will own the core systems and experiences that govern how teams purchase, manage, and grow with GitKraken, ensuring cross-product impact and collaboration across multiple functions. You’ll drive the roadmap for core systems like subscriptions, billing, org management, notifications, and settings, working with Engineering to scope and ship data-driven solutions, and writing specs and user stories while aligning Finance, Marketing, and Customer Success. Candidates should have 0–6 years of relevant experience, strong systems-thinking and data-informed prioritization, clear communication, and the ability to manage multiple workstreams; bonus points for experience with developer tools, AI-assisted workflows, billing/SaaS monetization, and PLG knowledge. The role offers competitive pay with performance-based increases, flexible PTO and generous parental leave, health coverage, modern hybrid offices, growth opportunities, a 401(k) with company matching, and travel incentives such as a domestic trip after one year and an international trip every five years.

The Senior Manager, Commercial France will lead and grow a team of Account Executives across geographically defined territories, driving pipeline and bookings growth through strategic planning and frontline deal progression. The role includes regularly engaging with senior stakeholders, reporting results, guiding business direction, mentoring and onboarding AEs, and collaborating with enablement and cross-functional teams to optimize the sales process using MEDDPICC and the upfront contract. Requirements include at least five years of experience scaling SaaS sales in a high-growth environment, strong leadership and communication skills, MEDDPICC qualification, fluency in English and French, willingness to travel, and a bachelor’s degree or equivalent. You will continuously evolve the sales strategy, process, and tactics to improve performance, maintain agility, and build scalable systems while coordinating with Professional Services, Partners, Marketing, Operations, Product, and IT to push initiatives. Zendesk emphasizes equal opportunity, diversity and inclusion, offers hybrid/work flexibility, and provides accommodations for applicants with disabilities; AI may be used in screening in accordance with policy.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Since 2007, Tempo has grown from a time-tracking tool to the #1 time management add-on for Jira, expanding within the Atlassian ecosystem with a mission to help everyone work better. The role is a Site Reliability Engineer in the European SRE team, part of a global SRE group, focusing on designing, implementing, and maintaining infrastructure, CI/CD pipelines, AWS deployments, Kubernetes, automation, monitoring, on-call support, and ensuring security and compliance. Requirements include 5+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform, and cloud deployment experience (AWS), plus proficiency in monitoring/alerting, software design patterns, and the ability to learn quickly and collaborate effectively; bonus areas include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and Atlassian ecosystem experience. Perks and culture highlight remote-first work, unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings), training and travel reimbursement, diverse teams, and an inclusive, equal-opportunity workplace.

Tempo Software serves more than 30,000 customers, including a third of Fortune 500 firms, with a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting. It began in 2007 as a time-tracking project and has since become the #1 time management add-on for Jira, expanding into many Atlassian ecosystem tools. Tempo aims to help everyone work better with continuous innovation and a people-centered tech culture. The role of Site Reliability Engineer (Europe-based within a global SRE team) involves designing, implementing, and maintaining infrastructure on AWS using Kubernetes, CI/CD pipelines, automation, monitoring, and on-call support, requiring 5+ years of experience and strong Kubernetes, Docker, Git, Linux, Bash, Terraform skills, plus cloud deployment. Perks include remote-first work, unlimited vacation, comprehensive benefits, training and travel support, and an inclusive, equal-opportunity workplace; applicants should submit resumes in English.

Tempo serves over 30,000 customers, including a third of the Fortune 500, and offers integrated solutions for time management, resource planning, budget management, roadmapping, and more, with a mission to help teams work smarter and deliver value. It began in 2007 as a time-tracking tool and has since become the #1 time management add-on for Jira, expanding across the Atlassian ecosystem. The Site Reliability Engineer role in Europe is part of a global SRE team, focused on building stable, highly available, cost-efficient infrastructure to support multiple Tempo products. Responsibilities include designing and maintaining infrastructure, creating CI/CD pipelines, deploying on AWS with Kubernetes, automating build, release, and monitoring, and participating in on-call rotation while ensuring security and compliance. Requirements include 5+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, cloud deployments, and strong monitoring, with additional preferred experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and the Atlassian ecosystem, plus remote-first work, generous benefits, and a diverse, inclusive culture.

Tempo, with over 30,000 customers including a third of Fortune 500, offers integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and began in 2007 as a time-tracking project, now serving as the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help teams work better through innovative products and a people-centered culture, and is hiring for a Site Reliability Engineer to join globally. The role involves designing, implementing, and maintaining infrastructure, building CI/CD pipelines, deploying on AWS, using Kubernetes, automating build/release/monitoring, monitoring performance, and participating in on-call support while ensuring security and compliance. Requirements include 5+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, cloud deployment and AWS, plus strong monitoring, with bonuses for Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem experience. Benefits include remote-first work, unlimited vacation in many locations, comprehensive health benefits, training and travel reimbursements, diverse teams, equal opportunity employment, and a focus on impact, collaboration, growth, and shaping enterprise productivity software.

Tempo, with over 30,000 customers including a third of Fortune 500, offers integrated time management, resource planning, budgeting, roadmapping, program management, and reporting, and began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira within the Atlassian ecosystem. The company emphasizes a “tech with a heart” culture and aims to continuously innovate and help the world work smarter. The role is a Site Reliability Engineer in the European SRE team (part of the global SRE organization) responsible for designing, implementing and maintaining stable, scalable, cost-efficient infrastructure across Tempo products on AWS, with CI/CD, Kubernetes, automation, monitoring, and on-call support. Requirements include 5+ years of experience and strong proficiency with Kubernetes, Docker, Git, Linux, Bash, Terraform, cloud deployments (AWS or similar), and monitoring/alerting, plus solid software design patterns and excellent communication; preferred extras include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and experience with the Atlassian ecosystem. Benefits include remote-first work, unlimited vacation, health/dental/vision, training reimbursement, travel opportunities, and a collaborative, growth-oriented environment, with applicants encouraged to submit resumes in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Founded in 2007, Tempo became the #1 time management add-on for Jira and is a trusted name in the Atlassian ecosystem, driven by a heart-centered tech culture. The role is for a Site Reliability Engineer in the European team, part of the global SRE group, tasked with designing and maintaining stable, scalable, cost-efficient infrastructure. Responsibilities include building CI/CD pipelines, deploying on AWS with Kubernetes, automating build/release/monitoring, ensuring security/compliance, participating in on-call support, and collaborating across teams. Requirements include 5+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, cloud deployment (AWS), and monitoring, plus preferred experience with Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and the Atlassian ecosystem, with a remote-first environment and equal opportunity.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting, and more, and originated in 2007 as a time-tracking tool to become the leading time-management add-on for Jira and a trusted name in the Atlassian ecosystem. The company aims to help everyone work better and to be a tech company with a heart, continuously innovating its award-winning products and expanding solutions to help the world work smarter. The role is Site Reliability Engineer in the European SRE team, part of the global SRE organization, designing, implementing, and maintaining infrastructure, CI/CD pipelines, and enterprise-scale deployments on AWS with Kubernetes, automation, monitoring, and on-call support. Requirements include 5+ years of relevant experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform, cloud deployment experience, AWS proficiency, solid software design pattern knowledge, and excellent communication; plus nice-to-have skills in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and Atlassian ecosystem experience. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, training reimbursement, travel to international offices, diverse teams, and a commitment to equal opportunity, inviting applicants to submit resumes in English.

Tempo serves over 30,000 customers, including a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help everyone work better and to be a tech company with a heart, continuously innovating award-winning products and expanding globally. The role is Site Reliability Engineer in the European team, part of the global SRE group, responsible for designing, implementing, and maintaining infrastructure, CI/CD pipelines, and enterprise-scale deployments on AWS using Kubernetes, with emphasis on automation, monitoring, on-call support, and security/compliance. Requirements include 5+ years of experience with Kubernetes, Docker, Git, Linux, Bash, and Terraform, strong monitoring/alerting skills, cloud deployment experience, AWS proficiency, knowledge of software design patterns, and excellent communication and collaboration abilities with a willingness to learn and gather stakeholder input. Benefits and culture include remote-first work, unlimited vacation in many locations, comprehensive health benefits, training reimbursement and other perks, an inclusive, diverse team, and an equal-opportunity hiring policy with resumes submitted in English.