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Senior Commercial Account Executive (Indonesia Market)
Zendesk
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Singapore
Singapore
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Not specified
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Full time |
Unknown |
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Zendesk is seeking a Senior Account Executive in Indonesia to grow its Commercial/Mid-Market SaaS business by building a self-generated pipeline, winning new logos, and expanding existing partnerships. You’ll drive top-line revenue, own net-new logo acquisition, nurture customer relationships for retention, cross-sell additional products, and use data and customer insights to improve conversion and expansion through complex, value-based sales cycles. Qualifications include a BA/BS, 8+ years of B2B SaaS sales (preferably in Customer Experience), bilingual English and Bahasa Indonesia, proven pipeline development skills, experience with renewals, executive-level selling, an entrepreneurial mindset, and familiarity with Salesforce or Clari, plus willingness to travel. The role is hybrid, requiring some in-office presence at a local Zendesk office with remote flexibility; the exact schedule is determined by the hiring manager. Zendesk is an equal-opportunity employer that values diversity and inclusion, may use AI screening, and offers accommodations for applicants with disabilities; interested candidates can contact the provided email.
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Sales Leader, Enterprise (South East Asia)
Zendesk
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Singapore
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Not specified
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Full time |
Unknown |
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Zendesk is seeking a performance-driven Sales Leader (Enterprise) based in Singapore to lead a sales team in Singapore, Philippines, Malaysia, and Thailand and drive rapid growth in this strategic SaaS market.
Reporting to the Regional Vice President of Sales for Asia and collaborating with the Asia leadership team, the role will develop a long-term growth plan for the territory, expand partnerships, and win new business with key accounts through direct and channel relationships.
Responsibilities include partnering with regional GTM teams, providing leadership and direction, onboarding and managing channel and alliances partners, executing customer acquisition and revenue expansion strategies, mentoring the sales team, and reporting to the Executive Leadership team while overseeing the sales process and funnel metrics.
Requirements include 15+ years in software/SaaS (ideally CX/CRM/AI), 4+ years of sales leadership managing 6-8 senior AEs in a SEA regional role, and experience closing enterprise deals ranging from under $100K ARR to $1M+ ARR.
Zendesk promotes a hybrid, inclusive workplace, uses AI in screening, and is an equal opportunity employer committed to diversity and inclusion, with accommodations available for applicants with disabilities.
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Manager, Customer Success
Zendesk
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France
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Not specified
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Full time |
Unknown |
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Zendesk is seeking a Manager of Customer Success for the French region to lead a 4–10 person team of CSMs in the high and medium-touch segments, with a focus on making customers more successful, driving adoption, and turning them into advocates. The role aims to drive strategic adoption and integration of AI-enabled CS tools, maximize team performance and customer outcomes, and cultivate continuous AI fluency within the team. You’ll build and lead a team of value architects, accelerate product and CX technology proficiency, set clear goals and KPIs, and ensure operational consistency to exceed targets, while collaborating cross-functionally and leveraging data. The ideal candidate has 9+ years in customer success or related roles, 5+ years of management experience, strong data and financial acumen, fluency in French and English, and experience across segments from SMB to Strategic, plus comfort with AI/automation and cross-functional collaboration. Zendesk emphasizes a hybrid, inclusive culture and is an equal opportunity employer, inviting applicants to help invent the future of AI-enabled customer success.
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Forward Deployed Engineer
Zendesk
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London
United Kingdom
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Not specified
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Full time |
Unknown |
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Zendesk is seeking a Forward Deployed Engineer (FDE) in Technical Presales to embed with strategic customers and design, build, and deliver production-grade AI solutions that unlock measurable ROI and drive product improvements. You’ll lead end-to-end technical delivery of AI agent and LLM-powered solutions—from discovery and scoping to PoC, production rollout, and operational handoff—while building integrations, data pipelines, and RAG systems to surface quality signals into Zendesk AI workflows. The role requires a founder mindset, 5+ years of production software experience, full-stack fluency (React/TypeScript, Python/Node/Java/Ruby), and hands-on LLM deployment experience with tooling like RAG, vector stores, and model evaluation; strong communication and travel up to 50% are expected. Basic qualifications include 5+ years of software engineering, proficiency in Python and JavaScript/TypeScript, experience with at least one backend language, cloud familiarity (AWS/GCP/Azure), Docker/Kubernetes, and onsite customer work; preferred qualifications include prior FDE or solutions engineering experience, LangChain/LlamaIndex, Zendesk integrations, observability/ML ops, and data governance. The role offers a hybrid work model with partial in-office requirements, Zendesk’s commitment to diversity and inclusion, and notes that AI may be used to screen applicants, with accommodations available for applicants with disabilities.
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Principal Partner Sales Executive
Zendesk
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Singapore
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Not specified
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Full time |
Unknown |
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Zendesk is seeking a Principal Partner Sales Executive (PSE) based in Singapore to drive partner-led growth across the Philippines and APAC by building, onboarding, and managing a partner ecosystem and coordinating with Zendesk Direct Sales to hit revenue and profitability goals. You will recruit and enable partners, train them on Zendesk products and value propositions, and develop joint business plans with top partners with quarterly reviews, leveraging a hunter mentality to meet growth targets. You will align regional sales with partners, act as a liaison to help partners close opportunities and facilitate GTM activities, collaborate with Marketing on joint campaigns, and maintain a strong new-business pipeline with accurate forecasts. Qualifications include a bachelor’s degree, 10+ years of B2B software/SaaS sales with quota attainment and a track record of over-achieving targets, strong prospecting and communication skills, proficiency with CRM and Google Apps, and familiarity with sales methodologies and forecasting. Zendesk supports a hybrid work environment, is committed to diversity and inclusion, provides accommodations, and may use AI screening in hiring as part of its equal opportunity employment.
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Sales AI Engineer
Figma
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New York
United States
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Not specified
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Unknown |
Sales |
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Sales AI Engineer
Figma
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San Francisco
United States
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Not specified
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Unknown |
Sales |
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Senior Analytics Engineer
Tempo Software
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United States
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Not specified
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Unknown |
Unknown |
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Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. As the #1 time management add-on for Jira within the Atlassian ecosystem, Tempo aims to help teams work better while maintaining a human-centered tech culture. The company is seeking a Senior Analytics Engineer to design, build, and maintain the data foundations for go-to-market and corporate reporting, owning curated datasets, metric definitions, and transformation logic. Responsibilities include creating datasets in dbt Cloud, standardizing metric logic, investigating data discrepancies end-to-end, documenting definitions in dbt YAML, translating complex business rules into robust data models, and supporting selected downstream reporting to refine the data model. Requirements include 4-7 years in analytics engineering or a related SaaS role, strong SQL and dbt skills, experience with subscription/revenue data, familiarity with BigQuery and BI tools, knowledge of ETL and reverse ETL tools, cross-functional collaboration, and a bachelor's degree in a quantitative field; Tempo emphasizes impact, innovation, collaboration, growth, remote-first work, generous benefits, and an inclusive, equal-opportunity culture.
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VP, AI
Tempo Software
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United States
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Not specified
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Unknown |
Unknown |
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Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help modern teams work better.
Since 2007, Tempo evolved from a time-tracking tool to the #1 time management add-on for Jira and a trusted leader in the Atlassian ecosystem.
The company is hiring a Vice President of Engineering - AI to define and lead Tempo's AI strategy, build a strong in-house AI team, and embed AI capabilities across products to create a competitive advantage.
Key responsibilities include setting the AI strategy and roadmap, integrating AI into products and platforms, building a scalable AI platform, governance and responsible AI, and external thought leadership.
Candidates should have hands-on GenAI/ML experience in SaaS, senior leadership and product/data infrastructure depth, and the role offers a remote-first environment, generous benefits, growth opportunities, and a commitment to equal opportunity.
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Graphic Designer
SmartBear
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Wroclaw
Poland
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Not specified
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Unknown |
Marketing |
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Analyst Relations Manager
SmartBear
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Somerville
United States
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Not specified
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Unknown |
Marketing |
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Solutions Sales Executive, ITSM (Japanese Speaking)
Atlassian
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Unknown
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Not specified
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Full-Time |
Sales |
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Atlassian supports flexible work locations worldwide, conducts virtual interviews and onboarding as part of its distributed-first model, and hires in any country where it has a legal entity.
The company serves over 300,000 customers globally and is seeking a Solutions Sales Executive to lead Jira Service Management sales in Japan.
The role reports to the Enterprise Sales Manager - Japan and involves developing a Japan sales strategy, defining the territory, driving revenue growth, collaborating with cross-functional teams, and representing Jira Service Management at industry events.
Responsibilities include providing accurate forecasts to senior management and working with Atlassian’s partner ecosystem and various IT service providers.
On day one, candidates should have 7+ years of technology sales experience with a proven target track record, IT service management familiarity preferred, excellent communication skills, the ability to drive GTM campaigns in Japan, and fluency in Japanese (English is a plus).
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Solutions Sales Executive, ITSM (Japanese Speaking)
Atlassian
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Yokohama
Japan
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Not specified
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Full-Time |
Sales |
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Atlassian supports flexible work locations (office, home, or a combination) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. They serve over 300,000 customers worldwide, and the Solutions Sales Executive team is seeking an experienced professional to lead Jira Service Management sales in Japan. The role includes developing and executing a sales strategy for Jira Service Management in Japan, defining territory vision, managing funnel and resources, and collaborating with cross-functional teams to ensure customer satisfaction and retention, while representing the product at industry events. It also involves providing accurate forecasts to senior management and working closely with Atlassian and partner management across major IT service providers. Requirements include at least 7 years of tech sales experience with a proven track record, familiarity with IT service management, strong communication skills, the ability to drive GTM campaigns in Japan, and fluency in Japanese (business-level English preferred).
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Senior Revenue Recognition Manager
Zendesk
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Austin
United States
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Not specified
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Full time |
Unknown |
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- The role is Senior Manager, Revenue Recognition in Austin, TX, owning the revenue close operations in Zuora Revenue (RevPro) from period open to final posting.
- Key responsibilities include leading the end-to-end monthly open/close, posting revenue journal entries to the GL, maintaining balance sheet reconciliations (deferred revenue, contract assets, unbilled AR), providing ASC 606 guidance on complex transactions, mentoring the team, and continuously improving close procedures and controls.
- Basic qualifications require 7+ years in revenue recognition or technical accounting, a CPA, hands-on RevPro close experience, and strong ASC 606 knowledge.
- Preferred qualifications include SaaS industry experience, NetSuite or ERP experience, and prior mentoring or managing accounting staff.
- The role offers a hybrid work arrangement with some in-office time, a base salary range of $151,000–$227,000 plus bonus/benefits, and Zendesk’s commitment to diversity and equal opportunity.
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Employee Service Success Specialist
Zendesk
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Lisbon
Portugal
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Not specified
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Full time |
Unknown |
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The Employee Service (ES) Specialist is a high-impact advisory role within Zendesk’s Global Specialist Organization that helps customers rapidly realize value from Zendesk Employee Service solutions by driving adoption and optimizing internal service workflows.
The role collaborates across segments with Core CSMs, Professional Services, GTM/Sales, Product, and CX Enablement to reduce risk, accelerate adoption, and sustain long-term value realization, drawing on ITSM/ITAM and Employee Experience backgrounds.
The ES mission includes accelerating adoption and time-to-value, acting as subject-matter experts on internal service delivery, embedding ES expertise into customer success planning, influencing enablement and scalable programs, and driving feedback to shape the 2026 ES roadmap.
Key responsibilities cover driving adoption and outcomes, leading workshops and value reviews for internal service maturity, partnering with CSMs and Sales/Renewals, delivering scaled programs and enablement, collaborating cross-functionally with Professional Services, Product, and CX teams, and demonstrating ROI through advocacy and value realization.
Qualifications include 7+ years in enterprise SaaS roles (CS/ITSM/ITAM/IT Operations/HR Service Delivery), strong advisory and communication skills, familiarity with ITIL or internal service management, data storytelling, and a hybrid work arrangement requiring partial in-office presence, with Zendesk committed to equal opportunity and inclusive practices and accommodations as needed.
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SMB Account Executive
Zendesk
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Tokyo
Japan
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Not specified
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Full time |
Unknown |
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Zendesk is seeking an SMB Account Executive to grow its SMB SaaS base by acquiring new customers, expanding accounts, and building broad cross-functional relationships to drive revenue aligned with customers’ goals.
Responsibilities include driving top-line revenue, nurturing relationships for high satisfaction and retention, cross-selling products, using data and customer history to prospect and retain, articulating Zendesk’s value, leading competitive sales cycles, maintaining a robust Salesforce pipeline, and delivering forecasts while exceeding targets and KPIs.
Qualifications include a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience with a track record of beating targets, experience managing multi-level relationships, strong presentation/negotiation/closing skills, prospecting ability, an entrepreneurial mindset, industry knowledge, excellent organization and multitasking, and proficiency with Salesforce and Clari.
The role follows a Hybrid work model with mandatory in-office time at least part of the week, with the specific schedule determined by the hiring manager.
Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI to screen applicants, and offers accommodations for applicants with disabilities.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers supported by agentic AI and the platform.
The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value.
Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, ensuring platform health and proactive adoption, and leading change management and scaling across departments and regions.
You’ll also collaborate on strategic alignment through Quarterly Business Reviews and provide adoption reporting and business outcome analytics to reinforce ROI and renewal opportunities; travel up to 25% is required.
Candidates should have 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience with analytics and executive facilitation, and a proactive, independent mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within Miro’s diverse, inclusive culture and privacy policy.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with a focus on the Innovation Workspace, comprising strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform.
The Technical Account Manager role partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership.
Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, and guiding change management and scaling, including supporting Centers of Excellence and conducting quarterly business reviews to demonstrate ROI.
Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, expertise in analytics and executive-level facilitation, and willingness to travel up to 25%.
Miro offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and emphasizes its mission to empower teams to create the next big thing, with location-specific benefits and a recruitment privacy policy.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
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Unknown |
Customer Experience |
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Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for lasting value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, guiding change management at scale, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, cross-functional facilitation, and up to 25% travel. Miro offers equity, wellbeing benefits, a learning stipend, location-specific benefits, and a diverse, inclusive culture focused on empowering teams to create the next big thing.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and the Technical Account Manager (TAM) acts as a fractional strategic advisor to maximize business value and embed Miro into customers' innovation operating models. TAM responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, and monitoring platform health, engagement, and feature adoption. They lead proactive optimization, change management and scaling by equipping internal champions, supporting Centers of Excellence, navigating organizational change, and facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to drive platform adoption and change management, data-informed analytics, executive-level facilitation, and up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment focused on belonging and collaboration, with location-specific details and recruitment privacy policy.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
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Unknown |
Customer Experience |
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The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and a world-class platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation to improve alignment and speed, embedding Miro in existing systems, and delivering proactive, insight-driven adoption guidance. They also lead change management and scaling by enabling internal champions, supporting Centers of Excellence, navigating organizational change, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles with strong API/integration fluency, analytics and executive-level facilitation skills, willingness to travel up to 25%, and a global benefits package including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, all within a culture that values diversity, belonging, and collaboration.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
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Unknown |
Customer Experience |
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The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how teams work and innovate with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for lasting value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactive platform health monitoring and adoption analytics, change management and scaling across departments, supporting Centers of Excellence with governance and deployment at scale, and collaborating on quarterly business reviews to demonstrate ROI. Requirements are 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead adoption and change initiatives, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and willingness to travel up to 25%. The company offers benefits such as equity, wellbeing and equipment allowances, and an annual Learning & Development stipend, and it emphasizes belonging, diversity, and collaboration across a global workforce with a Recruitment Privacy Policy.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro helps Enterprise customers achieve outcomes via the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform.
The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership.
What you’ll do includes designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, embedding Miro into customers’ systems, and proactively monitoring health, usage, and feature adoption; you’ll also equip internal champions for scaling, support Centers of Excellence, and guide governance and deployment at scale to make Miro a strategic pillar.
You’ll collaborate with Customer Success Managers to co-facilitate Quarterly Business Reviews, provide adoption reporting and business outcome analytics, and influence customer strategy to support renewals and growth; the role requires 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, and the ability to lead change management and executive-level workshops, with travel up to 25%.
Miro offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a global, diverse, inclusive culture and a mission to empower teams to create the next big thing.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
|
Unknown |
Customer Experience |
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The Professional Services organization at Miro supports Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating closely with clients. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and providing proactive optimization and governance guidance. Requirements include 5+ years in enterprise SaaS in consulting, technical account management, or related roles, strong fluency with APIs and integrations, data-driven platform analytics, executive facilitation skills, and up to 25% travel. Miro offers global benefits such as equity, a wellbeing benefit, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
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Unknown |
Customer Experience |
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The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers collaborating to embed AI-powered capabilities and Miro’s platform into customers’ workflows.
The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership.
Responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration strategies and automation to accelerate value, embedding Miro into existing systems, proactively monitoring platform health and usage, leading change management and scaling with internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews with Customer Success to demonstrate ROI.
Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in workflow optimization and change management, data-informed analytics, and the ability to work independently with up to 25% travel.
Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment; Miro emphasizes collaboration and belonging and highlights location-specific benefits on its Global benefits board.
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Technical Account Manager
Miro
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Austin
United States
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Not specified
|
Unknown |
Customer Experience |
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The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding into existing systems, proactively monitoring health and adoption, and enabling scale and governance via CoEs and QBRs with ROI validation. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, a proven ability to lead workflow optimization and change management, and travel up to 25%. The role offers a global benefits package (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with Miro emphasizing belonging and inclusion and providing information about life at Miro and its Recruitment Privacy Policy.
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Account Executive, Enterprise (Sydney or Melbourne, Australia)
Figma
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Sydney
Australia
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Not specified
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Unknown |
Sales |
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Product Manager, AI Recommendations & Intelligent Planning
Tempo Software
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Canada
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Not specified
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Unknown |
Unknown |
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Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, and program management tools, and it’s the #1 time management add-on for Jira in the Atlassian ecosystem.
They’re hiring a Product Manager for Loop’s Recommendations Skill, a continuous, AI-led planning layer that ingests signals, generates insights, applies planning rules, and surfaces explainable recommendations with governance and approval workflows.
The role covers end-to-end product strategy and roadmap for the Recommendations Skill, including signal-to-action flow, surface presentation, governance, batch re-evaluation, and integration of competitive analysis and enterprise discovery.
Ideal candidates have 3–5 years building AI/ML systems in complex organizations, deep experience with enterprise decision-making, experience with AI recommendation systems or rules engines, and a focus on trust, explainability, auditability, and user-centric design.
Tempo offers remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and a commitment to equal opportunity and an inclusive culture.
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Product Manager, AI Recommendations & Intelligent Planning
Tempo Software
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United States
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Not specified
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Unknown |
Unknown |
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Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams move from vision to value. Since 2007 it has evolved from a time-tracking tool into the #1 time management add-on for Jira and is a trusted name in the Atlassian ecosystem, committed to continuous innovation and helping the world work smarter. The role is Product Manager for Loop's Recommendations Skill, an AI-driven planning layer that handles signal ingestion, insight generation, rule-based evaluation, recommendation creation, governance and approvals, and batch re-evaluation as conditions change. The ideal candidate has 3-5 years delivering AI/ML systems in complex organizations, deep familiarity with enterprise planning and governance, experience with AI recommendation systems or decision automation, and a focus on trust through explainability, auditability, and calibration, plus fluency with concepts like demand management, competitive intelligence, portfolio governance, scenario planning, and risk-prioritized prioritization. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, diverse teams, equal opportunity employment, and asks applicants to submit resumes in English.
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Senior Machine Learning Engineer
Zendesk
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Lisbon
Portugal
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Not specified
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Full time |
Unknown |
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Zendesk's Enterprise ML team aims to drive organizational value through scalable ML solutions and the use of large language models to improve customer experience and business decisions. As a Senior AI Engineer, you will lead the development and deployment of advanced AI systems with a focus on LLMs and agentic architectures, bridging deep technical work with high-level business strategy. Key responsibilities include owning KPIs, building production-grade LLM applications (including agents, context engineering, and text-to-SQL), establishing evaluation frameworks and automated feedback loops, developing high-performance Python services, and maintaining data foundations with Snowflake, dbt, and Airflow while translating AI concepts for non-technical partners. Requirements call for 3+ years in AI/DS/ML, a BA/BS (advanced degree preferred), a proven track record shipping production intelligent systems, strong Python and SQL skills, backend API design, familiarity with Snowflake/dbt/Airflow and AI-native development tools, and excellent cross-functional collaboration and communication. The role offers a hybrid work setup, opportunities for autonomy and growth, and Zendesk's commitment to diversity, inclusion, and accommodations, with explicit notes about AI screening and equal opportunity employment.
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Digital Sales Representative
Zendesk
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Manila
Philippines
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Not specified
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Full time |
Unknown |
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Zendesk is looking for a motivated Digital Inside Sales Representative to join its team, acting as a product expert and the “voice of the customer” to guide both new and existing customers through a seamless buying journey in a high-velocity environment. The role focuses on articulating Zendesk’s value to informed buyers and driving conversions through lead management, consultative discovery calls, and product demonstrations that illustrate ROI, while maintaining strong SLAs. Key responsibilities include handling a high volume of inbound leads via phone, chat, email, and virtual meetings; advocating for customers; meeting weekly activity, pipeline, and revenue goals; and collaborating with the team to hit revenue targets and improve playbooks. Basic qualifications include 2+ years of professional sales experience with a proven track record, excellent written and verbal English, the ability to multitask in a fast-paced environment, and a hybrid requirement of in-office work 3 days per week after training; preferred qualifications include SaaS/tech experience, enthusiasm for Zendesk technology, and a blend of strategic thinking and day-to-day execution. Zendesk emphasizes inclusivity, a flexible hybrid work arrangement, and states that AI screening may be used, as it remains an equal opportunity employer committed to diversity with accommodations available for applicants with disabilities.
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Senior Contact Center Sales Specialist - Northern Europe
Zendesk
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Germany
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Not specified
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Full time |
Unknown |
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Zendesk is seeking an experienced Sales Specialist for Northern Europe with deep expertise in cloud contact center technologies (preferably Zendesk, Amazon Connect, and AWS) to drive awareness and sales of Zendesk for Contact Center as a Service.
The role involves collaborating with Account Executives, pre-sales, and partners; engaging with vendors to align on best practices; running customer discovery calls; partnering with AWS and Amazon Connect AEs; and maintaining regular forecast cadences.
Key qualifications include a minimum of seven years in cloud contact center sales, fluency in English and German, proven channel sales experience, experience selling at the C-level, a track record of meeting targets and proactively pursuing new opportunities, with technical knowledge of Zendesk and Amazon Connect considered a plus.
What we offer includes a competitive salary and benefits, opportunities for professional growth, a collaborative and inclusive work environment, and the chance to lead transformational contact center initiatives leveraging cutting-edge technologies.
Zendesk emphasizes equal opportunity and global diversity, supports hybrid and flexible work arrangements, and provides reasonable accommodations for applicants with disabilities, while noting that AI screening may be used in the hiring process.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers enabling collaboration, building, and innovation powered by agentic AI and the platform. The Engagement Manager role supports the Go-To-Market organization by acting as the subject matter expert for Professional Services, developing and positioning offerings, and driving a healthy services pipeline, bookings, and a global portfolio aligned to customer needs. Day-to-day duties include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff, and optimizing both one-time and recurring service offerings, effectively bridging Sales promises to Delivery execution. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in a pre-sales role shaping large engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management, and willingness to travel up to 25%. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse and collaborative culture with location-specific benefits, and a mission to empower teams to create the next big thing.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with a mix of strategic advisors, implementation experts, and technical account managers.
The Engagement Manager position supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, aligning Sales and Delivery, and leading customer discovery, pilots, and post-sale handoffs.
Responsibilities include business development, pre-sales solutioning and proposals, driving value through customer discovery workshops, managing delivery scope, nurturing long-term client relationships, and orchestrating partner collaborations while incubating AI-native solutions.
Delivery oversight is part of the role, providing subject matter expertise to delivery teams, managing multiple strategic clients, and proactively mitigating risks to customer success, with requirements of 5+ years of SaaS consulting and 2+ years in pre-sales, strong communication, AI tooling familiarity, and up to 25% travel.
Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, with a mission to empower teams to create the next big thing, supported by its global footprint of employees and hubs.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with a multidisciplinary group of strategic advisors, implementation experts, and technical account managers supported by agentic AI on Miro’s platform. The Engagement Manager role is to support the Go To Market organization, act as the subject matter expert for positioning services, build a healthy services pipeline and global portfolio, and bridge the Sales promise to Delivery by aligning with sales, leading discovery and pilots, coordinating post-sale handoffs, and mobilising delivery teams. Key responsibilities span business development (pre-sales discovery, solutioning, proposals, customer workshops, pilots, and post-engagement nurturing with measurable outcomes), solution orchestration (partner ecosystem management and AI-native solutions), and delivery oversight (guiding consultants, managing multiple strategic clients, and proactively mitigating risks). Candidates should have 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in pre-sales for complex engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management experience, cross-functional leadership, and up to 25% travel. The role offers global benefits including equity, wellbeing support, equipment allowance, and a learning and development stipend, within a diverse, collaborative, and inclusive global team focused on empowering teams to create the next big thing.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers leveraging agentic AI on Miro’s platform. The Engagement Manager role supports the Go To Market organization by positioning and scaling Professional Services offerings, acting as the subject matter expert, and driving a healthy services pipeline, bookings, and a global portfolio aligned with customer needs. You will align with sales on priority accounts, lead customer discovery and proposal development, orchestrate pilots, manage post-sale handoffs, optimize service offerings, and bridge the sales promise with delivery. Requirements include 5+ years of SaaS consulting/service delivery for Fortune 500 clients, 2+ years in pre-sales, strong strategic and communication skills, experience with AI and agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include a global package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams with belonging and inclusion.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, implementation experts, and technical account managers to enable collaboration and innovation powered by agentic AI on the Miro platform. The Engagement Manager role supports Go-To-Market efforts by serving as the subject‑matter expert for Professional Services, shaping and scaling offerings, aligning with sales on priority accounts, and leading discovery, pilots, proposal development, and post‑sale delivery handoffs. Responsibilities include business development, pre‑sales activities, running customer discovery workshops, orchestrating pilots, maintaining a healthy services pipeline, owning metrics (bookings, retention, expansion, outcomes, satisfaction), nurturing client relationships after engagements, and coordinating with partners while incubating AI‑native solutions. The role provides delivery oversight across multiple strategic clients, proactively identifying and mitigating risks, and requires 5+ years in SaaS consulting/delivery and 2+ years in a pre‑sales environment, strong communication and change management skills, and familiarity with AI, prompt engineering, agentic workflows, and low/no‑code tooling, plus up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture at Miro and information about location-specific benefits and recruitment privacy policies.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers working together—powered by agentic AI and Miro’s world-class platform.
As an Engagement Manager, you will support the Go-To-Market organization by positioning Professional Services, building a healthy services pipeline and bookings, aligning with sales leadership on priority accounts, and leading customer discovery, proposal development, pilots, and post-sale handoffs to delivery, effectively bridging sales promises to execution.
You will own business development and pre-sales activities, navigate and orchestrate the partner ecosystem, incubate repeatable AI-native solutions, contribute to service offerings and delivery methodologies, and provide delivery oversight across multiple strategic clients while proactively mitigating risks.
Requirements include 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, and willingness to travel up to 25%.
Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI on Miro’s platform.
The Engagement Manager role supports Go To Market by positioning and scaling Professional Services, owning the services pipeline, and aligning with sales on priority accounts, pilots, post-sale handoff, and a global portfolio of one-time and recurring offerings.
Responsibilities include leading customer discovery workshops and pre-sales activities, developing solution scopes and proposals, orchestrating customer pilots, managing delivery handoffs, providing delivery oversight, and mitigating risks to ensure successful projects.
Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, and willingness to travel up to 25%.
Benefits include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on belonging, collaboration, diversity, and opportunities for growth.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform.
As an Engagement Manager, you will support Go To Market by positioning Professional Services, driving a healthy services pipeline and bookings, and managing a global portfolio of one-time and recurring offerings aligned to customer needs, while coordinating with sales leadership on priority accounts.
Your day-to-day includes leading customer discovery and proposal development, orchestrating pilots, enabling post-sale handoff and delivery mobilization, optimizing the service offerings, and providing delivery oversight while managing multiple strategic clients and partner ecosystems.
Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong executive-level communication, comfort with AI and agentic workflows, and willingness to travel up to 25%.
What’s in it for you: a global benefits package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture at a company that serves 100M+ users and 250,000 companies.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services organization at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI and Miro’s platform. As an Engagement Manager, you’ll support Go To Market efforts, act as the subject matter expert for positioning Professional Services, drive the services pipeline and global portfolio, and lead alignment with sales on priority accounts, discovery, proposals, pilots, and post-sale handoff. You’ll also manage delivery by providing subject matter expertise, overseeing delivery teams across the full lifecycle, nurturing client relationships post-engagement, coordinating with partners, and incubating AI-native solutions while contributing to service offerings and methodologies. The role requires 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers benefits such as equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about life at Miro and recruitment privacy.
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Engagement (Pursuit) Manager, Professional Services
Miro
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London
United Kingdom
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Not specified
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Unknown |
Customer Experience |
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The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, implementation experts, and technical account managers, powered by agentic AI and the platform. The Engagement Manager role supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, and managing a global portfolio while aligning with sales and delivery. Day-to-day duties include leading pre-sales activities, customer discovery and solutioning, running pilots, coordinating post-sale handoffs, and overseeing delivery across multiple strategic clients with partner collaboration to deliver AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales role, strong communication and executive presence, familiarity with AI and low/no code tooling, change management, and up to 25% travel. Benefits include equity, a wellbeing program, equipment allowance, and a learning and development stipend, alongside Miro’s emphasis on diversity, inclusion, and belonging, with details on recruitment privacy policy.
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Executive Sourcer
Figma
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New York
United States
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Not specified
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Unknown |
Talent |
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Executive Sourcer
Figma
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San Francisco
United States
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Not specified
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Unknown |
Talent |
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Account Executive
Tempo Software
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Ireland
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Not specified
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Unknown |
Unknown |
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Tempo Software is a leading Atlassian Marketplace app vendor serving over 30,000 customers worldwide, focusing on time management, resource planning, and budget management, with automation and machine learning to simplify time logging. Its mission is to help modern product and engineering teams work better and provide deep insights into how time is spent to plan, manage, and deliver results. The company is hiring a results-driven Account Executive to manage the full sales cycle—from prospecting to closing deals and maintaining strong client relationships—working with cross-functional teams to tailor solutions and drive revenue. Requirements include 3+ years in sales or related roles, a proven quota-achieving track record, strong communication and negotiation skills, CRM experience, a bachelor’s degree (preferred), and English & German language skills. Benefits include a flexible remote-first culture, unlimited vacation in many locations, training and WFH reimbursements, optional in-person meet-ups, potential travel to international offices, and a commitment to equal opportunity employment.
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Account Executive
Tempo Software
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United Kingdom
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Not specified
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Unknown |
Unknown |
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Tempo is a leading, award-winning Atlassian Marketplace vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management tools that leverage automation and machine learning to streamline time logging and provide deep insights for better planning and delivery. The Account Executive role involves managing the full sales cycle, working with cross-functional teams to understand customer needs, deliver tailored solutions, and drive revenue growth. Key responsibilities include outbound prospecting and inbound inquiries, product demos and consultative presentations, pipeline management and CRM upkeep, contract negotiation, and building long-term client relationships that support retention and upsell. Requirements include 3+ years in sales, business development, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience (Salesforce or HubSpot), the ability to thrive in a fast-paced environment, a bachelor’s degree (preferred), and English and German language skills. Tempo offers remote-first work, growth opportunities, and generous benefits such as unlimited vacation, training and WFH reimbursements, health/dental/vision coverage, optional in-person meet-ups, travel to international offices, and is an equal opportunity employer.
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Account Executive
Tempo Software
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Spain
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Not specified
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Unknown |
Unknown |
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Tempo is a large, award-winning Atlassian Marketplace vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management tools powered by automation and machine learning to streamline time tracking and provide deep leadership insights. They are seeking exceptional candidates to join their global teams as they continue to innovate and expand into new ecosystems. The Account Executive will manage the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining strong client relationships—working with cross-functional teams to tailor solutions and drive revenue growth. Key responsibilities include outbound and inbound prospecting, product demonstrations, CRM-based pipeline management, contract negotiations, and building long-term client relationships while supporting onboarding and customer success. Requirements include 3+ years in sales/BD/AM with a proven quota track record, strong communication and negotiation skills, CRM experience, English and German language ability, and a bachelor’s degree preferred, with Tempo offering a remote-first culture, competitive benefits, and equal opportunity employment.
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GTM Engineer
Tempo Software
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Canada
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Not specified
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Unknown |
Unknown |
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Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help organizations work better. Founded in 2007, Tempo started as a time-tracking tool and has grown into the #1 time management add-on for Jira, becoming a trusted name in the Atlassian ecosystem through product development and acquisitions. The role is a GTM Engineer in an AI-first environment with a small expert team, offering freedom, flexibility, and the chance to build outbound and inbound systems at scale within a well-funded company. You’ll build AI-powered revenue generation systems (prospect research, personalized messaging, lead scoring), data pipelines and dashboards, predictive models for churn and expansion, and composable GTM integrations with real-time, event-driven workflows. Requirements include 5+ years in relevant technical roles in B2B SaaS, experience building AI agents and prompts, RAG/vector DB experience (e.g., Supabase, Pinecone), and strong JavaScript/Python, SQL, API and event-driven architecture skills; benefits include remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and a commitment to equal opportunity.
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GTM Engineer
Tempo Software
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United States
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Not specified
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Unknown |
Unknown |
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Tempo serves over 30,000 customers, including a third of Fortune 500 companies, offering a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, and it began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company is hiring a GTM Engineer to build AI-first revenue systems at scale within an established, well-funded organization, offering significant freedom, impact, and a small expert team. The role includes building autonomous AI systems for prospect research, personalized messaging, follow-ups, lead scoring and enrichment, AI-powered content across touchpoints, intent-based triggers, and in-app/chat automations. It also encompasses data pipelines and intelligence, with real-time dashboards, predictive models for churn and expansion, automated lead routing, lifecycle triggers, and a composable GTM architecture using event-driven workflows and reusable automation patterns. Candidates should have 5+ years in data/software/revenue operations or similar, experience with AI agents, API integrations, prompt engineering, RAG/vector databases, JavaScript/Python, SQL, REST, and a proven track record of driving revenue KPIs; Tempo offers a remote-first culture, generous benefits, growth opportunities, and a commitment to equal opportunity employment.
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Senior Software Engineer - AI
SmartBear
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Ahmedabad
India
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Not specified
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Unknown |
Software Engineering |
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Principal Product Manager – Pricing & Monetization
SmartBear
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Somerville
United States
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Not specified
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Unknown |
Product Management |
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Account Executive
SmartBear
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Galway
Ireland
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Not specified
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Unknown |
Sales |
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Accepting Applications for Future Opportunities -Sales Development Representative
SmartBear
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Somerville
United States
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Not specified
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Unknown |
Sales |
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Accepting Applications for Future Opportunities - Renewals Specialist
SmartBear
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Somerville
United States
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Not specified
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Unknown |
Sales |
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Enterprise Account Executive
GitKraken
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Unknown
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Not specified
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Full-Time |
Sales |
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GitKraken is the DevEx platform used by more than 40 million developers and 100,000 organizations, combining built-in AI and workflow orchestration to streamline collaboration and accelerate productivity across desktop, CLI, IDE, web, and mobile with seamless integrations to leading Git providers, issue trackers, and AI solutions.
The role is Enterprise Account Executive, responsible for managing and growing GitKraken’s largest enterprise customers and closing initial deals with new logos, requiring at least five years of new business sales and a proven revenue track record.
You’ll need experience selling to developer and engineering leadership, familiarity with dev tools like GitHub, GitLab, Azure DevOps or Visual Studio, Docker, and Jenkins, plus a proven ability to develop and execute growth strategies within existing customers.
Key responsibilities include building relationships across disparate teams at net new logos and select existing customers, documenting business goals and tech stacks, increasing adoption through an outreach strategy with champions, helping craft a winning playbook, and coordinating with Product, Product Marketing, Customer Success/Support, and Finance to address questions.
The package includes competitive compensation with performance-based increases, flexible PTO, company-paid travel after 1 year and every five years, paid holidays, top-of-the-line equipment, generous parental leave, health/dental/vision coverage, a Great Place to Work certification, hybrid or remote work in the Americas West or Scottsdale, AZ, and an explicit equal opportunity employment statement highlighting diversity.
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Technical Architect
Zendesk
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Pune
India
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Not specified
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Full time |
Unknown |
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Zendesk is seeking a Technical Architect within the Professional Services & Global Engagement team to be the technical authority for strategic global customers, focusing on architectural design and seamless system integrations to ensure robust, scalable foundations for AI-driven customer experience. You’ll lead customer solutioning with SMEs, drive technical discovery, design and present proofs of concepts, and collaborate cross-functionally with consultants, support, and account management while feeding field feedback to influence Zendesk’s product roadmap. Basic qualifications include 6+ years in the SaaS software industry with hands-on programming experience (Ruby, Python, Java, C#, or JavaScript), deep experience with RESTful APIs, and the ability to work in-office 3x per week with AMER time flexibility across AMER, APAC, and EMEA. Preferred qualifications include Zendesk expertise, relevant certifications (Zendesk Administrator or App Developer), global/cross-functional experience, and a strong innovative, analytical mindset. Location is limited to Karnataka or Maharashtra, India with a hybrid work model; Zendesk may use AI screening in the hiring process and is an equal opportunity employer committed to diversity, equity, and inclusion, offering accommodations for applicants with disabilities.
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Commercial Account Executive
Zendesk
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Spain
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Not specified
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Full time |
Unknown |
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Zendesk is seeking an Account Executive with B2B sales and AI-sales experience to grow the business in Spain and Portugal, focusing on building relationships and expanding Zendesk’s offerings with both new and existing customers. The role will directly drive revenue by acquiring new customers, penetrating top-tier accounts, cross-selling products, managing key relationships for long-term partnerships, and using data to improve prospecting and retention. Additional duties include creating quarterly territory plans, aligning Zendesk solutions with client objectives, leading multi-month, value-centric deals with proofs of concept, maintaining a robust pipeline and forecast, and securing C-level sponsorship, while collaborating with internal teams and closing complex negotiations. Requirements include a BA/BS or equivalent, 4+ years in cloud/software B2B/AI sales or solution engineering with a proven quota record, experience selling to C-level executives, strong presentation and negotiation skills, territory/account planning, travel ability, and fluency in Spanish and English (Portuguese a plus), plus familiarity with Salesforce, Outreach, Clari, Seismic, and Looker. Zendesk emphasizes a hybrid work environment, a commitment to diversity, equity, and inclusion, and notes that AI may be used in screening, with accommodations available for applicants with disabilities.
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AI Services Consultant II
Zendesk
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Sao Paulo
Brazil
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Not specified
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Full time |
Unknown |
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Zendesk is hiring an AI Services Consultant in Professional Services to lead AI-enabled implementations of the AI Resolution Platform, guiding customers through configuration and optimization to achieve quick value. The role’s mission is to provide technical solutions and act as a trusted advisor, steering customers through complex configurations with agility to drive transformative business outcomes. The overarching objectives are to accelerate time-to-value by driving AI adoption and operational excellence, serve as the customer’s AI technical expert, and deliver end-to-end projects on time with clear scope and stakeholder alignment. Key responsibilities include delivering technical guidance, enabling change management and training, ensuring successful project delivery and high customer satisfaction, and collaborating across teams to align the AI Roadmap and remove blockers. Requirements include 3+ years in consulting/Professional Services, enterprise SaaS experience, use of adoption analytics and success plans, a related bachelor’s degree (advanced degrees or certifications in AI strategy or project management are preferred), strong program management and communication skills, plus a hybrid in-office/remote work arrangement and Zendesk’s commitment to DEI, with AI-based screening and accommodations as applicable.
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Principal Analyst Workforce & Service Performance
Zendesk
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Mexico City
Mexico
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Not specified
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Full time |
Unknown |
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The principal analyst leads advanced analytics and automation across Workforce Management (WFM) and Quality Assurance (QA) for Zendesk, solving unique and complex problems with data, models, experiments, and frameworks while setting direction with high autonomy. Their remit covers strategy and standards (roadmaps, playbooks, governance, experimentation), advanced WFM (forecasting, capacity/hiring, intraday, scheduling strategies), QA analytics (frameworks, calibration, integration of speech/text analytics), and insight, automation, and tooling (executive dashboards, data models, data quality, AI-assisted analytics) with cross-functional execution. They drive cross-functional programs and pilots end-to-end, act as a WFM/QA Center of Excellence voice, and manage risk, compliance, and change management, measuring success through forecast accuracy, SLA/ASA performance, QA calibration, customer outcomes, and ROI from improvements. Core competencies include strategic and systems thinking, analytical rigor, experimental design, stakeholder management, executive storytelling, change leadership, and ethical AI risk awareness, with preferred Six Sigma/Lean and project management experience. Qualifications require 8+ years in contact center operations with deep WFM/QA expertise, proficiency with WFM/QA platforms, strong data skills (Excel/BI/SQL; Python/R a plus), familiarity with CX metrics, and the role requires hybrid/remote work from Mexico City or Estado de Mexico with periodic travel, plus no direct people management or budgeting responsibility.
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Product Manager, AI Growth
Figma
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New York
United States
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Not specified
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Unknown |
Product |
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Product Manager, AI Growth
Figma
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San Francisco
United States
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Not specified
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Unknown |
Product |
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Sr. Operations Manager
Zendesk
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San Francisco
United States
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Not specified
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Full time |
Unknown |
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Zendesk is hiring a Senior Operations Manager to support the Product Development Operations team, focusing on strengthening operational rigor across product development, planning, execution, and ways of working, with Jira expertise and AI-first process improvements.
You’ll partner with Product, Engineering, and Design to improve end-to-end delivery, establish mechanisms for prioritization and dependency management, and drive quarterly and annual planning and delivery tracking.
Responsibilities include reinforcing Scrum practices, reducing friction with AI-enabled workflows, defining lightweight delivery health metrics, ensuring Jira-driven execution, aligning cross-functional stakeholders, and creating scalable documentation and playbooks.
Basic qualifications include 7+ years in Product Development Operations in SaaS, experience with product lifecycles and cross-functional delivery, strong Jira skills, and excellent communication and problem-solving abilities; preferred qualifications include experience with scaled delivery, Jira Advanced Roadmaps, and AI/automation exposure.
The role offers a US base salary range of $174,000–$262,000 (with potential bonus/benefits), a hybrid work model with part-time in-office presence, and Zendesk’s commitment to fairness and inclusion, noting that AI may be used to screen applicants and accommodations are available on request.
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Sales Development Representative
Zendesk
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Sao Paulo
Brazil
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Not specified
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Full time |
Unknown |
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Zendesk is seeking an upbeat, motivated Inbound Sales Development Rep to follow up, cold call, prospect, and qualify leads, building a pipeline for Account Executives in a fast-paced SaaS environment.
Responsibilities include making a strong first impression, responding to inbound requests via Zendesk, phone, and email, organizing leads in Salesforce, fostering a collaborative team environment, and meeting monthly quotas of qualified opportunities.
Requirements are the ability to understand customer requirements and identify Zendesk solutions, multi-tasking and time management, excellent written skills, and a Bachelor’s degree.
Desired qualifications include 1–2 years of sales or internship experience (Software/SaaS a plus), proven success in meeting targets, strong time management, high-energy team player, Salesforce experience, and fluency in English.
The role is hybrid with in-office time determined by the hiring manager; Zendesk supports diversity and inclusion, may use AI screening, and provides accommodations for disabilities and veterans upon request.
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Senior Frontend Developer (Cloud)
Tempo Software
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Romania
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Not specified
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Unknown |
Unknown |
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Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Founded in 2007, Tempo started as a time-tracking tool and became the #1 time management add-on for Jira, expanding within the Atlassian ecosystem through tools and acquisitions. The role is for a front-end developer on Structure for Jira Cloud, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems and build Atlassian plugins used by thousands of people globally. Requirements include 4+ years of front-end experience, 1+ year with TypeScript and React, a CS-related degree, strong TS/JS/CSS/HTML skills, experience building complex UIs, usability and performance focus, and the ability to work autonomously, with Java/Kotlin as a plus. Tempo offers a remote-first environment, unlimited vacation, strong benefits and growth opportunities, and a commitment to equal opportunity; please submit your resume in English.
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Senior Frontend Developer (Cloud)
Tempo Software
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Ireland
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Not specified
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Unknown |
Unknown |
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Tempo serves over 30,000 customers, including a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company aims to empower teams with innovative, heart-centered technology and seeks to continuously innovate its products while helping the world work smarter, not harder. The Front-end Developer role for Structure for Jira Cloud requires 4+ years of frontend experience, TypeScript/React, strong UX and performance focus, and the ability to work autonomously and remotely, with responsibilities including writing testable code, unit tests, code reviews, and cross-team collaboration. Tempo offers a remote-first environment, unlimited vacation, extensive benefits, training reimbursements, social activities, optional in-person meetups, travel opportunities, and a commitment to equal opportunity with applications requested in English.
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Senior Frontend Developer (Cloud)
Tempo Software
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Portugal
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Not specified
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Unknown |
Unknown |
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With 30,000+ customers including a third of Fortune 500, Tempo provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better from vision to value.
Since its 2007 origins as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and expanded within the Atlassian ecosystem.
The role is a front-end developer for Structure for Jira Cloud, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems and deliver a premier Atlassian plugin.
Requirements include 4+ years of frontend experience, 1+ year of commercial TypeScript/React development, a CS/SE degree, strong TS/JS/CSS/HTML, experience building complex UIs and optimizing performance, English proficiency, and the ability to work autonomously and remotely; Java/Kotlin is a plus.
Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits and training reimbursements, growth opportunities, a diverse collaborative culture, and a commitment to equal opportunity for all qualified applicants.
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Senior Frontend Developer (Cloud)
Tempo Software
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Spain
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Not specified
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Unknown |
Unknown |
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Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver value from vision to execution; it began in 2007 as a time-tracking project and has grown into the #1 time management add-on for Jira within the Atlassian ecosystem.
The company is remote-first with unlimited vacation in most locations, a range of benefits, and a culture that emphasizes impact, innovation, collaboration, and making work smarter, not harder.
The role is for a focused front-end developer to join Structure for Jira Cloud, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems and build Atlassian plugins used by thousands worldwide.
Responsibilities include writing efficient TypeScript/JavaScript client-side code, creating unit tests (and occasional integration and performance tests), code reviews, and solving problems with attention to user experience, security, and performance.
Requirements include 4+ years in front-end development for commercial software, 1+ year with TypeScript and React, a Computer Science or Software Engineering degree, strong TS/JS/CSS/HTML, experience building complex UIs and optimizing performance, upper-intermediate English, the ability to work autonomously and with incomplete specifications, and a plus for Java/Kotlin; please submit your resume in English.
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Senior Frontend Developer (Cloud)
Tempo Software
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Canada
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Not specified
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Unknown |
Unknown |
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Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, while being the #1 time management add-on for Jira.
Since its founding in 2007 as a time-tracking tool, Tempo has expanded into the Atlassian ecosystem and continues to innovate to help teams work smarter, with a remote-first culture and a broad range of benefits, including unlimited vacation in most locations, comprehensive health benefits, training reimbursement, and travel to international offices.
The role is for a passionate front-end developer to join Structure for Jira Cloud, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than merely closing issues.
Responsibilities include writing efficient, readable TypeScript/JavaScript client-side code, creating unit tests, performing code reviews, and optimizing for user experience, security, and performance while collaborating to maintain Atlassian plugins used by thousands of users.
Candidates should have 4+ years of front-end experience, 1+ year with TypeScript and React, a CS-related degree, strong TS/JS/CSS/HTML, good usability sense, upper-intermediate English, the ability to work autonomously, and knowledge of Java/Kotlin is a plus.
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Technical Recruiter
Figma
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New York
United States
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Not specified
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Unknown |
Talent |
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Technical Recruiter
Figma
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San Francisco
United States
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Not specified
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Unknown |
Talent |
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Technical Program Manager, Security
Figma
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New York
United States
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Not specified
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Unknown |
Business Operations |
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Technical Program Manager, Security
Figma
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San Francisco
United States
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Not specified
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Unknown |
Business Operations |
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Technical Program Manager, AI Performance
Figma
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New York
United States
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Not specified
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Unknown |
Engineering |
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Technical Program Manager, AI Performance
Figma
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San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Technical & Competitive Sales Solutions Manager
Figma
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New York
United States
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Not specified
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Unknown |
Sales |
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Technical & Competitive Sales Solutions Manager
Figma
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San Francisco
United States
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Not specified
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Unknown |
Sales |
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Strategic Finance
Figma
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New York
United States
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Not specified
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Unknown |
Business Operations |
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Strategic Finance
Figma
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San Francisco
United States
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Not specified
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Unknown |
Business Operations |
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Solutions Consultant
Figma
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New York
United States
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Not specified
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Unknown |
Sales |
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Solutions Consultant
Figma
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San Francisco
United States
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Not specified
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Unknown |
Sales |
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Software Engineer, Production Engineering
Figma
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New York
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Production Engineering
Figma
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San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Machine Learning
Figma
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New York
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Machine Learning
Figma
|
San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Growth & Monetization
Figma
|
New York
United States
|
Not specified
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Unknown |
Engineering |
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Software Engineer, Growth & Monetization
Figma
|
San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Graphics & Media
Figma
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New York
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Graphics & Media
Figma
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San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Data Infrastructure
Figma
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New York
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Data Infrastructure
Figma
|
San Francisco
United States
|
Not specified
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Unknown |
Engineering |
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Software Engineer, Code Platform
Figma
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New York
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, Code Platform
Figma
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San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, C++
Figma
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New York
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, C++
Figma
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San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, AI Product
Figma
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New York
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, AI Product
Figma
|
San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, AI Platforms
Figma
|
New York
United States
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Not specified
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Unknown |
Engineering |
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Software Engineer, AI Platforms
Figma
|
San Francisco
United States
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Not specified
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Unknown |
Engineering |
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Senior Account Executive, SMB
Figma
|
New York
United States
|
Not specified
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Unknown |
Sales |
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Senior Account Executive, SMB
Figma
|
San Francisco
United States
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Not specified
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Unknown |
Sales |
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Researcher, Core Product Strategy
Figma
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New York
United States
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Not specified
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Unknown |
Design |
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Researcher, Core Product Strategy
Figma
|
San Francisco
United States
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Not specified
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Unknown |
Design |
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Rapid Researcher
Figma
|
New York
United States
|
Not specified
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Unknown |
Design |
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Rapid Researcher
Figma
|
San Francisco
United States
|
Not specified
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Unknown |
Design |
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Product Partner Manager
Figma
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New York
United States
|
Not specified
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Unknown |
Business Development |
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Product Partner Manager
Figma
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San Francisco
United States
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Not specified
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Unknown |
Business Development |
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Product Marketing Manager, Monetization
Figma
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New York
United States
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Not specified
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Unknown |
Marketing |
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Product Marketing Manager, Monetization
Figma
|
San Francisco
United States
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Not specified
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Unknown |
Marketing |
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Product Manager, Design Tools
Figma
|
New York
United States
|
Not specified
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Unknown |
Product |
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Product Manager, Design Tools
Figma
|
San Francisco
United States
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Not specified
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Unknown |
Product |
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Product Designer, Growth & Monetization
Figma
|
New York
United States
|
Not specified
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Unknown |
Design |
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Product Designer, Growth & Monetization
Figma
|
San Francisco
United States
|
Not specified
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Unknown |
Design |
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Product Designer, Design, Dev, & AI Tools
Figma
|
New York
United States
|
Not specified
|
Unknown |
Design |
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Product Designer, Design, Dev, & AI Tools
Figma
|
San Francisco
United States
|
Not specified
|
Unknown |
Design |
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Product Designer, AI Models
Figma
|
New York
United States
|
Not specified
|
Unknown |
Design |
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Product Designer, AI Models
Figma
|
San Francisco
United States
|
Not specified
|
Unknown |
Design |
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Manager, Strategic Sales
Figma
|
San Francisco
United States
|
Not specified
|
Unknown |
Sales |
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Manager, Solutions Consulting
Figma
|
New York
United States
|
Not specified
|
Unknown |
Sales |
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Manager, Solutions Consulting
Figma
|
San Francisco
United States
|
Not specified
|
Unknown |
Sales |
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Manager, Software Engineering - Search & Recommendations
Figma
|
New York
United States
|
Not specified
|
Unknown |
Engineering |
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