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The Customer Success Management team is part of Customer Experience alongside Renewals and Support, working with enterprise customers to drive collaboration, innovation, and ultimately high retention and expansion. The role is a strategic Global Customer Success Leader responsible for building, coaching, and leading the Americas and Japan/Apac CS teams, partnering with regional Sales, Professional Services, and cross-functional leaders to drive regional strategy, executive relationships, value delivery, adoption, and retention. Responsibilities include mentoring teams to hit KPIs, improving customer lifetime value through product adoption, health scores, satisfaction, retention and expansion, participating in revenue and health forecasting, and personally managing the largest customers (10K+ employees). Requirements include 10+ years in Strategic/Enterprise CS or AM leadership, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training CSMs, cross-functional collaboration, and familiarity with AI, Enterprise SaaS, and driving CS at scale. What’s in it for you: global benefits including equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, inclusive culture focused on belonging and collaboration as Miro empowers teams to create the next big thing.

The Customer Success Management team (CSM), part of Customer Experience alongside Renewals and Support, works with Enterprise-licensed customers to help them collaborate and innovate with Miro, driving high retention and expansion. The Global Customer Success Leader role is to build, coach, and lead the Americas and Japan/Apac CSM teams, partner with regional Sales, Professional Services, and cross-functional stakeholders to set regional strategy, establish executive relationships, and maximize value, adoption, and retention. Key responsibilities include hitting KPIs, mentoring for account hygiene and health metrics, participating in revenue and health forecasting, delivering a best-in-class customer experience, and personally engaging with the largest customers (10K+ employees) to build executive relationships, while contributing to strategic CS leadership decisions and modeling Miro’s values. Requirements include 10+ years in strategic or enterprise CS or account management leadership with a consistent track record, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring and enabling CSMs, strong cross-functional collaboration, and a solid understanding of AI, enterprise SaaS, and collaboration technology; plus experience driving professional services to deepen customer relationships and accelerate time to value. What’s in it for you includes global benefits such as equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture; Miro also highlights its commitment to belonging and collaboration and notes the Recruitment Privacy Policy for applicant data.

The Customer Success Management team is part of Customer Experience alongside Renewals and Support, focusing on Enterprise-licensed customers to drive collaboration, adoption, retention, and expansion. Miro seeks a strategic Global Customer Success Leader to build, coach, and lead the Americas and Japan/Apac CS teams, partnering with regional sales, professional services, and other functions to set regional strategy and strengthen executive relationships with enterprise customers. Responsibilities include driving customer value and health metrics, hitting KPIs, maintaining account hygiene, participating in revenue and health forecasting, and personally engaging with the largest customers (10K+ employees). Requirements include 10+ years in strategic/enterprise CS or account management leadership with a track record of targets, 7+ years leading teams at a high-growth B2B SaaS company, plus experience hiring/training, cross-functional collaboration, CS processes, and AI/enterprise SaaS knowledge. Miro offers global benefits (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a culture centered on belonging, collaboration, and diversity, with location-specific details and Recruitment Privacy Policy provided.

The Customer Success Management (CSM) team sits within Customer Experience and focuses on helping Enterprise customers collaborate with Miro to drive adoption, retention, and expansion; Miro is seeking a strategic Global Customer Success Leader to build and lead a team of CSMs and partner with regional Sales, Professional Services, and other functions to shape regional strategy and develop executive relationships with customers. You’ll build and coach the Americas and Japan/Apac teams, collaborate with sales to increase customer lifetime value through product adoption, health metrics, satisfaction, retention, and expansion, drive KPIs, mentor for account hygiene, participate in revenue and health forecasting, and personally manage the largest customers (10K+ employees) for executive relationships. You’ll contribute to key strategic CS decisions as part of the leadership team and model Miro’s values to foster an inclusive, engaged culture. Requirements include 10+ years in strategic/enterprise high-touch CS or AM leadership with a track record of meeting targets, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience leading Director-level leaders, strong CS processes and KPIs, hiring and performance management experience, ability to scale CS with Digital CS/Marketing and professional services, and a solid understanding of AI, Enterprise SaaS, and collaboration tech. What’s in it for you includes a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend), a diverse and supportive environment, and information about Miro’s mission, diversity, and inclusion commitments, plus a note that Miro collects applicant data per its Recruitment Privacy Policy.

The Customer Success Management (CSM) team is part of Customer Experience (alongside Renewals and Support) and works with enterprise customers to help them collaborate and innovate with Miro, driving high retention and expansion. The role is a strategic Global Customer Success Leader responsible for building, coaching, and leading the Americas and Japan/APAC CSM teams, partnering with regional Sales, Professional Services, and other cross-functional partners to drive regional strategy, executive relationships at enterprise customers, and ongoing value, adoption, and retention. You will mentor the team to hit KPIs, maintain account hygiene and health indicators, participate in revenue and health forecasting, define and deliver a best-in-class customer experience, and personally work with our largest customers (10,000+ employees) to establish executive relationships. Requirements include 10+ years in strategic or enterprise (high-touch) CS and/or Account Management leadership with a consistent track record, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training CSMs, cross-functional collaboration, and a solid foundation in CS norms, processes, and KPIs, plus familiarity with AI and enterprise collaboration technology. What’s in it for you: equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, a diverse team and inclusive culture, location-specific benefits, and Miro’s mission to empower teams to create the next big thing, with recruitment privacy policy in place.

The Customer Success Management (CSM) team, within Customer Experience, works with Enterprise customers to enable collaboration with Miro, driving high retention and expansion. The role is a strategic Global Customer Success Leader responsible for building and leading the Americas and Japan/APAC CSM teams, partnering with regional Sales, Professional Services, and other cross-functional leaders to drive regional strategy, executive relationships, value realization, and adoption and retention. Key duties include coaching and mentoring CSMs, driving customer lifetime value through product adoption, health scores, satisfaction, retention, and expansion; participating in revenue and health forecasting; maintaining account hygiene; and personally managing top customers (10k+ employees) to establish executive relationships. Requirements include 10+ years in strategic/enterprise CS or AM leadership with a track record of meeting targets, 7+ years leading CS/AM teams at high-growth B2B SaaS, experience hiring/training and enabling CSMs, cross-functional collaboration, and a solid understanding of AI and enterprise SaaS; experience with Digital CS/Marketing and professional services is a plus. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro serves over 100M users and 250,000 companies and has more than 1,600 employees across 13 hubs, emphasizing diversity and inclusion.

- The Customer Success Management team is part of Customer Experience, alongside Renewals and Support, and CSMs work with Enterprise-licensed customers to help them collaborate and innovate with Miro, driving high retention and expansion. - The role is a strategic Global Customer Success Leader responsible for building, coaching, and leading an amazing team of CSMs, partnering with regional Sales, Professional Services, and cross-functional partners to drive regional strategy, establish executive relationships, and improve value, adoption, and retention. - Responsibilities include building Americas and Japan/Apac CS teams, driving lifetime value through product adoption and health metrics, mentoring for account hygiene, participating in revenue and health forecasting, and personally engaging the largest customers (10K+ employees) to establish executive relationships; the role also contributes to CS leadership decisions and promotes an inclusive culture. - Requirements include 10+ years in strategic or enterprise CS or account management leadership with a consistent track record, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training CSMs and enabling performance, cross-functional collaboration, experience with Digital CS/Marketing to scale, and knowledge of AI, Enterprise SaaS, and collaboration technology. - What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, and a Learning & Development stipend, plus joining a diverse team; about Miro, a visual workspace for distributed teams with 100M users and 250,000 companies, founded in 2011 and now 1,600+ employees in 13 hubs, committed to belonging, inclusion, and an open Recruitment Privacy Policy.

The CSM team, part of Customer Experience with Renewals and Support, helps enterprise customers collaborate and innovate with Miro to achieve high retention and expansion. Miro is hiring a strategic Global Customer Success Leader to build, coach, and lead the Americas and Japan/Apac CSM teams, and to partner with regional Sales, Professional Services, and other functions to drive regional strategy, executive relationships, value, adoption, and retention. Key responsibilities include driving CLV through product adoption, health scores, satisfaction, retention, and expansion; achieving KPIs; mentoring for account hygiene; forecasting revenue/health; and personally managing relationships with the largest customers (10K+ employees). Requirements include 10+ years in strategic/enterprise CS or Account Management leadership, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience with director-level leaders, strong cross-functional communication, and a background in hiring/training CSMs and driving CS at scale, plus knowledge of AI and enterprise collaboration tech. Benefits include equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, within a diverse, inclusive culture that emphasizes belonging; recruitment privacy policy is noted.

Figma is expanding its team of creatives and builders to make design accessible, with the AI Product Data Science org at the center of next‑generation products (Make, Figma Agent, Design Systems) and collaborating closely with AI Research to drive data-backed product measurement at scale. The Director, Data Science will lead a team of data scientists and managers, setting the vision for how data shapes strategy across Figma’s AI products and partnering with Product, Engineering, Design, and Research to embed data-driven thinking. Responsibilities include growing a diverse team, championing data quality and democratization, establishing accountability, and shaping AI product metrics, evals, quality, and experimentation for LLM‑powered assistants and agents. Requirements call for 8+ years of managing data science teams (including 2+ years as a manager of managers), 7+ years in AI/DS, proven experience building or measuring AI products, strong statistical and experimental skills, and the ability to scale in a high-growth environment, with a bonus for owning 0-to-1 product areas. Figma offers a base salary range of $290k–$376k plus equity and comprehensive benefits, alongside equal opportunity employment and accommodations for disabilities, with remote work in the US, in-person onboarding, and a Candidate Privacy Notice governing data handling.

Figma is hiring a Director of Data Science to lead a team that uses data to shape its next-generation AI products across Make, Figma Agent, and Design Systems, while democratizing data across the product development process. The role partners with Product, Engineering, Design, Research, Sales, Marketing, and Finance to drive impact and defines how to measure AI products through evals, quality metrics, and experimentation for LLM-powered assistants and agents, in collaboration with AI Research. You’ll lead, coach, and grow a team of data scientists and managers, establish data quality and accessibility, and embed data-driven thinking across the organization. Required qualifications include 8+ years of DS leadership experience (2+ years managing other managers), 7+ years in AI/DS, proven AI product experience, strong statistical methods and experimentation skills, and the ability to scale in a high-growth, inclusive environment; 0-to-1 product ownership is a plus. The position offers a base salary range of $290,000–$376,000 plus comprehensive benefits, equity, and paid time off; it can be based in one of Figma’s US hubs or remotely in the US, with accommodations and a candidate privacy notice provided as part of the application process.

The role is an Atlassian Technical Consultant who works with customers to maximize value from Jira, Confluence, Bitbucket, and related tools like Slack, focusing on system integration, automation, and efficiency. Responsibilities range from expert guidance and solution design to hands-on setup, migrations, upgrades, performance tuning, and contributing to pre-sales by offering solutions and proposals. The role includes maintaining up-to-date knowledge of Atlassian products and related tools, with remote work and weekly attendance at the Athens office. Key duties include gathering requirements, researching and presenting solutions, stakeholder communication, participating in pre-sales, and traveling to client sites as needed. In delivery, responsibilities cover installations, upgrades, migrations, custom solution design (workflows, plugins, scripts), scripting in Groovy/Python, REST API web integration, and Linux/Windows system administration of application servers.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees more control over family and personal priorities. The Rovo Chat & GenAI Platform team, part of the Rovo Intelligence & Experience Organization, works cross-functionally with Growth, GTM, Product, Finance, and Sales to support the Rovo Chat product, delivering generative AI, ML infrastructure, and modeling applications with ML and systems engineers. As engineering manager, you will partner with product managers and Growth engineering, Performance Marketing, Data Science, and Data Engineering to manage the end-to-end ML lifecycle—from data collection to deployment—and to research novel techniques to improve recommendations and other AI/ML models. You will mentor and coach the team on best practices, hire and onboard top talent, and communicate effectively with internal and external partners to solicit feedback and drive business impact. Qualifications include a Master or PhD in a quantitative field or relevant experience, 5+ years of experience managing ML engineering teams at scale, experience building and scaling ML models and agentic systems in business applications using large amounts of data, the ability to explain data science concepts to diverse audiences, and an Agile, 80/20 mindset balancing speed with quality.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. The Rovo Chat & GenAI Platform team sits within the Rovo Chat and TWG Group of the Atlassian Rovo Intelligence & Experience Organization and collaborates across Growth, GTM, Product, Finance, and Sales to support Rovo Chat with generative AI, ML infrastructure, and modeling applications; the team includes ML and systems engineers and emphasizes collaboration and business impact. As engineering manager, you’ll work with product managers and various teams to manage the end-to-end ML lifecycle—from data collection and preprocessing to deployment, evaluation, and monitoring. You’ll research novel ML techniques to improve recommendations and other AI/ML models, mentor team members on best practices, and hire and retain top talent while fostering a culture of innovation and excellence. Required qualifications include a master’s or PhD in a quantitative field (or relevant experience), 5+ years of ML engineering team management at scale, experience building scalable ML models in business applications, ability to communicate data science concepts to diverse audiences, and an Agile mindset with a focus on practicality and delivering value.

Atlassian enables flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Account Management team owns retention and accelerates expansion to drive revenue growth across Atlassian’s product portfolio, partnering with Global Sales to grow the Total Book of Business and engaging in strategic opportunities like white space analysis and account planning. This role reports to the Manager of Enterprise Account Management and seeks proactive, resilient, empathetic account managers who can handle large enterprise accounts and end-to-end sales engagements. Ideal candidates have 5+ years of revenue-target achievement, can prioritize high-value activities, adapt to change, and collaborate to refine the go-to-market model in line with Atlassian values. Key responsibilities include accelerating growth via existing footprints, developing senior relationships, managing high-value renewals and expansions, owning growth opportunities end-to-end, partnering on account planning, increasing product awareness for cross-sell/up-sell, staying current on product updates, and forecasting for the owned book of business.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Account Management team focuses on retention and expansion, driving revenue growth across Atlassian’s product portfolio and partnering with Global Sales to grow the total book of business. The role involves developing senior and executive relationships, managing high-value renewals and expansions, and leading end-to-end growth opportunities with cross-functional collaboration and whitespace analysis. The ideal candidate has 5+ years of relevant revenue-target experience, a proven track record in accelerating expansion, and is adaptable, collaborative, and aligned with Atlassian values. Key responsibilities include upsell/cross-sell across the product suite, account planning, increasing product awareness, staying current with product updates, cross-functional partnerships, and forecasting accountability for the owned book of business.

At Atlassian, employees can work from an office, home, or a combination, and the company hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Account Management team focuses on retention and expansion across Atlassian’s Enterprise customers, driving revenue growth and upsell/cross-sell opportunities while collaborating with the Global Sales Team and Sales support, and reporting to the Manager of Enterprise Account Management. The ideal candidate has 5+ years of relevant experience, a proven track record of achieving revenue targets and end-to-end sales engagements, and is adaptable, collaborative, proactive, and customer-focused. What you will do includes accelerating growth through existing customer footprints, developing senior and executive relationships, managing high-value renewals and expansion across a broad product portfolio, and owning growth opportunity management and end-to-end sales cycles with account planning and whitespace analysis. You will increase customer awareness of Atlassian’s product portfolio, articulate product updates to customers and partners, maintain forecasting accountability for your book of business, and use Atlassian values to guide go-to-market activities.

Atlassian offers flexible work options—office, remote, or a hybrid arrangement—and hires globally in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Account Management team is responsible for retention and accelerating expansion across Atlassian’s largest Enterprise customers, driving revenue growth across the full product portfolio and leading upsell, upgrades, and cross-sell opportunities throughout the customer lifecycle. You will partner closely with the Global Sales Team and extended Sales teams on strategic opportunities, including white space analysis, strategic account planning and mapping, and cross-functional collaboration, reporting to the Manager of Enterprise Account Management. The ideal candidate has 5+ years of experience delivering revenue targets and accelerating expansion within an owned book of business, with proven end-to-end sales engagement experience, and embodies adaptability, collaboration, resilience, and empathy. Core responsibilities include accelerating growth through a top-down, solution-oriented approach, developing senior relationships, managing high-value renewals and expansions, owning growth opportunity management end-to-end, and maintaining product knowledge to identify cross-sell and up-sell opportunities, while forecasting for their book of business.

Tempo Software is a large, award-winning Atlassian Marketplace vendor serving 30,000+ customers worldwide, developing integrated time management, resource planning, and budget management apps that use automation and machine learning to streamline time logging. The company helps product and engineering teams work better by providing deep insights into how time is spent to plan, manage, and deliver results, all within a remote-first culture that supports ongoing innovation. They are seeking a results-driven Account Executive to manage the full sales cycle—from prospecting and product demonstrations to closing deals and maintaining strong client relationships—working with cross-functional teams to drive revenue growth. Requirements include 3+ years in sales or related roles, a proven track record of meeting quotas, strong communication and negotiation skills, CRM experience, a Bachelor's degree (preferred), and bilingual English/German proficiency. Tempo offers flexible, remote-friendly work, unlimited vacation in many locations, comprehensive benefits, training reimbursement, travel opportunities to international offices, and a commitment to equal opportunity with resumes submitted in English.

Tempo is a large, award-winning Atlassian Marketplace vendor serving over 30,000 customers worldwide whose integrated time management, resource planning, and budget management tools use automation and machine learning to streamline time logging and provide executives with deep insights. The company is hiring a results-driven Account Executive to manage the full sales cycle, work with cross-functional teams, and drive revenue growth by delivering tailored solutions. Responsibilities include identifying and engaging potential clients via outbound and inbound efforts, giving product demos, managing the sales pipeline and CRM, negotiating contracts, building long-term relationships, ensuring seamless onboarding, and staying current on industry trends. Requirements are 3+ years in sales/BD/AM, a proven quota track record, strong communication and negotiation skills, CRM experience (Salesforce/HubSpot), ability to thrive in a fast-paced environment, a Bachelor's degree (preferred), and bilingual English/German. Tempo offers a remote-first culture with flexible schedules across the US/UK/Canada, growth opportunities, unlimited vacation in many locations, training and WFH reimbursements, comprehensive benefits, optional in-person meet-ups and international office travel, plus equal opportunity employment and an English-only resume requirement.

Tempo Software is a leading Atlassian Marketplace vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budgeting tools with automation and machine learning to streamline time logging and provide insights for planning and results. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue through tailored solutions for customers. Key responsibilities include outbound and inbound prospecting, product demonstrations, pipeline management with CRM, contract negotiations, building long-term client relationships, onboarding, and staying informed about industry trends. Requirements include 3+ years in sales or related fields, a proven quota track record, strong communication and negotiation skills, CRM experience (e.g., Salesforce or HubSpot), ability to thrive in a fast-paced environment, a bachelor’s degree (preferred), and bilingual English/German. Tempo offers remote-first work with flexible schedules across the US, UK, and Canada, unlimited vacation in most locations, training and WFH reimbursements, health, dental, and vision benefits, optional in-person meetups and travel to international offices, and a commitment to equal opportunity and inclusive culture, with resumes to be submitted in English.

Tempo is a leading Atlassian Marketplace app vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management solutions that use automation and machine learning to simplify time logging and provide leadership insights. The company is hiring a results-driven Account Executive to own the full sales cycle—from prospecting to closing— and to build long-term client relationships while coordinating with cross-functional teams to tailor solutions and drive revenue growth. Responsibilities include outbound prospecting and inbound inquiries, product demonstrations, pipeline management in CRM, contract negotiations, and ensuring seamless onboarding and ongoing customer success. Requirements are 3+ years in sales/BD/account management with a proven quota track record, strong communication and negotiation skills, CRM experience (e.g., Salesforce, HubSpot), the ability to thrive in a fast-paced environment, a related bachelor's degree (preferred), and bilingual English/German required. Tempo offers a remote-first culture with flexible schedules, travel to international offices, generous perks and benefits, and is an equal opportunity employer dedicated to inclusivity.

The role is an Atlassian Technical Consultant who helps customers maximize value from Atlassian products (Jira, Confluence, Bitbucket) and related tools such as Slack by enabling integrations, automation, and efficiency. Responsibilities include providing expert guidance and solution design, hands-on product setup, migrations, upgrades, performance tuning, and ongoing knowledge maintenance of the Atlassian suite and related systems. The role also covers pre-sales activities—solving approach, scope definition, estimates, and proposals—along with requirement analysis and regular stakeholder communication, plus internal knowledge sharing and client-site travel. Delivery duties involve installations, upgrades, migrations of Atlassian applications, custom solution design (workflows, plugins/scripts, configurations), and scripting in Groovy and Python. Additional work includes database administration and querying, web integration via Rest APIs, system administration (Linux/Windows) for application servers, and continuing improvements.

Atlassian offers flexible work options and virtual onboarding as a distributed-first company; this role is based in Manila and primarily serves EMEA time zones. The Inside Sales Representative, AI & Digital Natives, is an entry-point role designed to build pipeline and close smaller, fast-moving opportunities in a high-velocity, greenfield market. The AI & Digital Natives team focuses on winning AI-native and digital-native startups early, using product-led growth, outbound discipline, and signal-based selling in a modern GTM environment. Responsibilities include creating pipeline for top target accounts, prospecting net-new and small-footprint customers, qualifying early-stage interest, moving qualified leads into pipeline, and owning smaller deals end-to-end while speaking credibly about AI and developer workflows to founders and engineering leaders. Qualifications include experience in inside sales/SDR/BDR with outbound hunting success, ability to open greenfield accounts and engage technical buyers, knowledge of AI/developer workflows, strong communication, and willingness to work EMEA hours from Manila; desirable traits include startup/developer-first experience, comfort using AI tools, and a growth mindset.

- Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews as part of a distributed-first approach, and this role is based in Manila to support EMEA time zones. - The Inside Sales Representative, AI & Digital Natives, is an entry-level hunter role focused on building pipeline in a greenfield market, speaking credibly to technical buyers, and closing smaller, fast-moving opportunities. - Responsibilities include creating pipeline for top target accounts through tailored outreach informed by market signals and ecosystem context, prospecting net-new or small-footprint AI-native/digital-native accounts, qualifying early, and owning smaller deals end-to-end. - The role operates in a modern GTM environment with an evolving AI stack, blending product signals, AI-driven workflows, and human selling, requiring close collaboration with EMEA teammates from Manila. - Qualifications include prior inside sales or SDR/BDR experience with outbound success, ability to engage founders/CTOs and IT leaders, knowledge of modern AI and developer workflows, strong communication, high-volume work style, curiosity about technology, and willingness to help shape a new GTM motion.

Zendesk is seeking a Senior Sales Engineer to be the primary technical partner for enterprise and commercial accounts, bridging technical discovery, solution design, and hands-on configuration to prove the value of Zendesk’s platform, autonomous agents, and integrations. Responsibilities include managing technical deal cycles with RFP responses and solution designs, conducting technical discovery and POCs, configuring agentic AI workflows, deploying reusable tools, and collecting field feedback to influence product enhancements. Required qualifications emphasize a growth mindset, 4–6 years in technical presales or related roles, fluency in modern web technologies and APIs, practical AI experience with LLMs and workflows, SaaS/CX/ES domain knowledge, up to 30% travel, and a bachelor’s degree in a technical field. Preferred qualifications include experience with cloud data stacks and BI tools, industry vertical experience, active developer community involvement, and a track record of creating reusable implementation guides and executive-focused presentations. Zendesk highlights a customer-obsessed, builder-first culture with hybrid work options, commitment to diversity and inclusion, and policies regarding AI screening and reasonable accommodations for applicants.

Zendesk seeks an AI Success Strategist to lead the AI-powered Resolution Platform, owning the strategic AI roadmap and executive partnerships to start AI initiatives strong and scale them predictably. You will own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategies, defining a long-term AI vision, aligning internal and external teams, and driving adoption from initial deployment through sustained expansion. Your success will be measured by customer satisfaction, increased automated resolution usage, and retention, and you will lead discovery and success-planning engagements to create measurable playbooks early in the lifecycle. Responsibilities include serving as design authority for AI deployments, coordinating with Professional Services, Product, and Engineering; partnering with executives on long-term AI strategy; aligning internal and external stakeholders; sustaining mutual roadmaps and channel adoption; and guiding Responsible AI and compliance. Requirements include 10+ years in Customer Success/Experience (2+ years AI), enterprise SaaS GTM or related roles, adoption analytics experience, a relevant bachelor’s degree with advanced degrees or AI/project management certifications preferred, strong program management and cross-functional influence, and AI domain knowledge; Zendesk emphasizes an inclusive, hybrid work culture with equal opportunity and accommodations for disabilities, including an accommodations process via a dedicated email.

Zendesk is seeking a Vice President, Global Communications to lead internal and external communications, executive advisory, analyst relations, and public relations, shaping a global strategy that supports product narratives, AI-enabled positioning, and company growth. You will counsel the C-suite, prepare executives, manage internal comms for major initiatives, direct external reputation programs, lead crisis communications, and build a high-performing global team with agencies while ensuring cross-regional alignment. Requirements include 10+ years in communications with 5+ years leading global teams, a proven track record with media/PR, crisis leadership, strong storytelling, and experience in a fast-moving SaaS/tech environment, with AI-enabled messaging strongly preferred. Preferred qualifications include experience with high-growth SaaS or enterprise software, analyst relations, budget management, M&A communications, international experience, and AI literacy as a core expectation. Compensation includes a US base salary of $320k-$480k plus bonus and benefits, with Zendesk offering hybrid work, a commitment to diversity and inclusion, and policies on AI screening and accommodations.

Miro is seeking an AI Integrations Engineer in BizTech to connect core business systems across Sales, Marketing, Finance, and beyond by embedding with business teams to understand workflows and deliver AI-driven improvements. You will partner with stakeholders, design Model Context Protocols and agentic workflows, build and scale integrations and microservices, drive an AI-first culture, and own projects end-to-end from scoping to deployment. Requirements include 5-7 years in production automations and enterprise SaaS integrations, hands-on experience with iPaaS platforms like Workato (and other tools such as MuleSoft or Boomi), deep API familiarity with major SaaS like Salesforce, NetSuite, Zendesk, Marketo, and Jira, strong software engineering (preferably Java) with knowledge of API design, security, and event-driven architectures, plus experience with AI tooling and a consultative, reliable mindset. The role offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, collaborative culture that emphasizes belonging. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, dedicated to empowering teams to create the next big thing, and committed to diversity, inclusion, and protecting applicant privacy as described in the Recruitment Privacy Policy.

The AI Integrations Engineer at Miro will act as the bridge between core business systems across Sales, Marketing, Finance, and beyond, embedding in workflows to understand day-to-day challenges and deliver AI-driven improvements. You’ll partner with business stakeholders, design autonomous AI-driven workflows (Model Context Protocols), build and scale integrations, develop custom microservices, promote an AI-first culture, and own projects from scoping through deployment and iteration. Requirements include 5–7 years of production automation and enterprise SaaS integrations experience, hands-on Workato expertise (including recipe logic, connectors, and agentic capabilities) plus familiarity with other platforms (MuleSoft, Boomi), deep API experience with major SaaS tools (Salesforce, NetSuite, Zendesk, Marketo, Jira), a strong software engineering background (Java preferred), AI tooling familiarity, and strong communication and reliability/observability mindsets. Benefits typically include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with some variation by location, all within a culture that emphasizes belonging and collaboration. Miro is a visual workspace for distributed teams with 100M+ users and 250,000 companies, founded in 2011 and employing about 1,600 people across 13 hubs, dedicated to empowering teams to create the next big thing in a diverse, inclusive environment.

At Miro, the Business Technology (BizTech) team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and beyond, working directly with business teams to understand their day-to-day challenges. The role requires a proactive, “go figure it out” mindset to design and deliver AI-first agentic workflows, leveraging iPaaS platforms and custom microservices. You’ll partner with stakeholders, design Model Context Protocols and autonomous AI capabilities, build and maintain robust integrations for real-time data flow, develop scalable microservices, and own the end-to-end lifecycle from scoping to deployment and iteration. Requirements include 5-7 years of experience in production automations and enterprise SaaS integrations, hands-on work with Workato (and other platforms like MuleSoft or Boomi), deep API-based system fluency with major SaaS such as Salesforce, NetSuite, Zendesk, Marketo, Jira, strong software engineering skills (preferably Java) and CI/CD, plus familiarity with API design, OAuth/JWT, data modeling, event-driven architectures, and AI tooling for agentic workflows. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, alongside a diverse, collaborative culture focused on belonging and inclusion and supported by Miro’s global presence and mission.

At Miro, the AI Integrations Engineer role is to connect core business systems across Sales, Marketing, Finance, and beyond, working directly with business teams to understand day-to-day challenges and deliver AI-powered automation. Key responsibilities include partnering with stakeholders, designing model context protocols and agentic workflows, building and scaling integrations and microservices, driving an AI-first culture, using AI developer tools, and owning projects end-to-end from scoping to deployment and iteration. Requirements include 5–7 years in production automations and enterprise SaaS integrations, hands-on experience with Workato (and other platforms), deep enterprise system fluency with major SaaS APIs, a strong software engineering foundation (preferably Java), knowledge of API design, security, data modeling, and event-driven architectures, plus CI/CD and experience with AI tooling and agentic capabilities. Perks and culture include global benefits (equity, wellbeing benefit, WFH equipment allowance, and a learning and development stipend), a diverse and collaborative environment, with location-specific benefits; specifics can be found on the Global Miro benefits board. About Miro: a visual workspace for distributed teams, serving over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees in 13 hubs, and a mission to empower teams to create the next big thing while fostering diversity and inclusion.

At Miro, the BizTech team seeks an AI Integrations Engineer to partner directly with Sales, Marketing, Finance, and other departments, embedding in their workflows to identify bottlenecks and deliver technical solutions with a focus on AI-first, agentic workflows powered by iPaaS and custom microservices. You will design Model Context Protocols, build autonomous AI-driven capabilities for business teams, and design and maintain robust integrations to ensure secure, real-time data flow and process automation, owning the end-to-end lifecycle from scoping to deployment and iteration. Requirements include 5-7 years in production automations and enterprise SaaS integrations, hands-on Workato experience (recipes, connectors, Genie/Agentic Studio) plus familiarity with MuleSoft or Boomi, deep experience with Salesforce, NetSuite, Zendesk, Marketo, and Jira, a solid software engineering foundation (microservices, preferably Java), API design, modern authentication, data modeling, and event-driven architectures, plus CI/CD/GitOps, secure credential management, AI tooling, agentic experience, and a consultative mindset. The role emphasizes reliability and observability—monitoring integration health, alerting, and maintaining auditable production pipelines—along with a strong autonomous “Go figure it out” attitude and use of AI development tools like Cursor, Claude Code, and Cowork to accelerate delivery. Miro offers an equity-based, wellbeing-focused benefits package (with location variations), a WFH equipment allowance, and a Learning & Development stipend, along with a diverse, inclusive culture and the opportunity to join a global team that values collaboration and belonging; recruitment privacy is described in their policy.

At Miro, the BizTech AI Integrations Engineer acts as the connective tissue between core business systems across Sales, Marketing, Finance, and beyond, embedding with frontline teams to understand day-to-day challenges and craft AI-driven improvements. You will directly partner with stakeholders, design and implement autonomous AI workflows (Model Context Protocols) and agentic solutions, build and scale robust integrations for real-time data flow, create custom microservices, and own projects end-to-end from scoping to deployment and iteration. The role requires 5–7 years of production automation and enterprise SaaS integrations experience, including hands-on work with Workato (recipes, connectors, Genie/Agentic Studio) and familiarity with other iPaaS tools, plus deep experience with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira) and a strong software engineering foundation (Java preferred) with API design, authentication standards, data modeling, and event-driven architectures, alongside CI/CD/GitOps. Candidates should have AI tooling and agentic experience, be adept at translating technical concepts to business value, possess a reliability and observability mindset, and demonstrate a “go figure it out” autonomous attitude to experiment with new technologies and deliver optimal solutions. Miro offers global benefits (equity, wellbeing, equipment allowance, learning stipend), a diverse and inclusive culture, and location-specific benefits, all in support of collaboration, belonging, and empowering teams to create the next big thing.

At Miro, the AI Integrations Engineer sits in the BizTech team and connects core business systems across Sales, Marketing, Finance, and beyond, working directly with business stakeholders to map workflows and solve day-to-day challenges. The role emphasizes building AI-first, agentic workflows, designing Model Context Protocols, and scaling integrations and custom microservices using iPaaS platforms and modern AI tooling, with end-to-end ownership from scoping to deployment. Qualifications include 5-7 years of production automation and enterprise SaaS integrations experience, hands-on work with Workato and its agentic capabilities (plus exposure to other platforms), strong API/data modeling, Java-based microservices, CI/CD, and familiarity with AI toolchains. The position requires a consultative mindset, strong communication, reliability and observability practices, and a high degree of autonomy to experiment, with benefits such as equity, wellbeing support, equipment allowance, and an Learning & Development stipend (benefits vary by location). Miro is a visual workspace enabling distributed teams to innovate, serving over 100 million users and 250,000 companies, with a diverse, inclusive global culture and a mission to empower teams to create the next big thing.

Miro’s BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance and beyond, embedding yourself in workflows and solving day-to-day challenges with an AI-first mindset, iPaaS, and custom microservices. You’ll partner directly with stakeholders to map workflows, identify bottlenecks, and design autonomous, AI-driven agentic capabilities, while building and scaling robust integrations that ensure secure, real-time data flow and developing microservices for complex routing and logic. Requirements include 5-7 years of production automation and enterprise SaaS integrations experience, hands-on expertise with Workato (recipes, connectors, agentic capabilities) and familiarity with other platforms (MuleSoft, Boomi), deep experience integrating with Salesforce, NetSuite, Zendesk, Marketo, and Jira, a strong software engineering foundation (preferably Java), API design and modern authentication, data modeling, and event-driven architectures, plus CI/CD/GitOps and familiarity with AI tooling and agentic MCPs. What’s in it for you are global benefits (equity, wellbeing stipend, equipment allowance, and an annual Learning & Development stipend), a diverse, supportive team, and location-specific benefits; Miro also emphasizes belonging, collaboration, and an inclusive culture across 13 hubs and 1,600+ employees serving 100M+ users. Miro’s mission is to empower teams to create the next big thing, and the company highlights its Recruitment Privacy Policy while inviting you to learn more about life at Miro through its channels.

Miro's BizTech team is seeking an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and beyond, embedding yourself in day-to-day workflows. You will partner with stakeholders to map workflows, identify bottlenecks, and design and deliver AI-enabled, agentic solutions, while building and scaling integrations and developing custom microservices. Required qualifications include 5–7 years in production automations and enterprise SaaS integrations, hands-on experience with Workato and other platforms, deep API and data modeling expertise, and a software engineering foundation with experience building microservices (ideally in Java) and implementing CI/CD. You should have experience with AI tooling or strong foundational knowledge of LLM-driven agents, a consultative mindset to translate technical concepts into business value, and a proactive "go figure it out" attitude. Miro offers global benefits (equity, wellbeing, equipment allowance, and a Learning & Development stipend) and a diverse, inclusive culture focused on collaboration, belonging, and empowering teams to build the next big thing.

Miro’s BizTech team is hiring an AI Integrations Engineer to connect core business systems across Sales, Marketing, Finance, and more, embedding in workflows to solve day-to-day challenges with AI-powered improvements. You will partner with business stakeholders, design and implement AI-first, agentic workflows, build and scale integrations and custom microservices, and own the end-to-end lifecycle from scoping to deployment and iteration. Requirements include 5–7 years in production automations and enterprise SaaS integrations, hands-on experience with Workato (recipes, connectors, agentic features) and other iPaaS like MuleSoft or Boomi, deep experience with major SaaS APIs (Salesforce, NetSuite, Zendesk, Marketo, Jira), a software engineering foundation (preferably Java), knowledge of API design, OAuth/JWT, event-driven architectures, CI/CD, and familiarity with AI tooling and MCPs, plus strong consultative communication and a reliability/observability mindset and a “Go Figure It Out” attitude. Perks include a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits with details on the Global Miro benefits board. About Miro: a visual workspace for innovation serving over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing diversity and inclusion and recruitment privacy.

Seibert Products is a leading Atlassian Platinum Partner based in Wiesbaden, Germany with about 500 employees, building and selling a broad suite of Jira and Confluence apps such as Templating.app, Awesome Custom Fields, Properties, and AutoPage. They are seeking a remote-first full-cycle Account Executive to grow the Jira/Confluence app portfolio, selling across the entire lineup and matching the right app to each customer’s problem, with many customers discovering apps on the Atlassian Marketplace. The role entails owning the full sales cycle from first conversation to close, converting trials into paying customers, conducting discovery and tailored demos, coordinating licensing as needed, carrying Data Center to Cloud migrations, cross-selling within the portfolio, staffing events, routing leads to the right teams, and maintaining the HubSpot pipeline. Requirements include full-cycle B2B software sales experience, ability to sell multiple products, familiarity with the Atlassian ecosystem or willingness to learn quickly, self-starter pipeline generation, strong coordination and consultative communication, and English proficiency; German language is required for DACH candidates, with a salary of 65,000–85,000€ fixed (no commission). The position offers flexible work-life balance, equipment and support, professional development, trust and responsibility in an agile environment, and is located in Wiesbaden, Germany or the United States (East Coast) with the option to work from the Wiesbaden office; apply through Lena Kern.

Seibert Products, a leading Atlassian Platinum Partner and software company in Wiesbaden with about 500 employees, builds and sells a broad suite of Atlassian Marketplace apps (Templating.app, Awesome Custom Fields, Properties, AutoPage) and is seeking a full-cycle Account Executive to grow Jira and Confluence apps. The role spans the entire portfolio, converting free trial users into paying customers and owning deals end-to-end, including migrating Data Center customers to Cloud and coordinating with partner managers during migrations. You’ll sit in the Go-to-Market team, collaborating with the Product Marketing Manager and Sales Consultants, serving as the connective tissue between trial users, marketing, and the broader sales organization, and representing the company at events. Key requirements include full-cycle B2B software sales experience, the ability to sell multiple products, familiarity with the Atlassian ecosystem or the drive to learn quickly, being a self-starter with pipeline generation, strong coordination and consultative communication, and English proficiency; for DACH candidates, fluent German is required. The position is remote-first (with an option to work from Wiesbaden), offering a fixed salary of 65,000–80,000 EUR with no commission, plus equipment, development opportunities, and a trust-based environment, with Lena Kern as the contact for applications.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where the company has a legal entity. The JSM Solution Sales Executive (SSE) team drives sales and adoption of the Service Collection portfolio of Service Automation solutions, with Jira Service Management (JSM) as the core data center ITSM solution and also sold to non-cloud customers. The SSE is responsible for sales across strategic accounts in a geographic area, serving as a subject matter expert in ITSM and ESM and owning the JSM-specific sales cycle while teaming with Core Account Executives. Responsibilities include generating pipeline, winning deals (including competitive replacements) for high-value opportunities, co-selling with AEs and partners, and driving all service management and automation opportunities with Solution Engineers and GTM teams. Additional focus areas involve cloud growth by transitioning Data Center customers to Cloud, delivering exceptional service as trusted advisors to customers and internal stakeholders, and maintaining a collaborative approach to onboard and support new hires.

Atlassian offers flexible work arrangements—office, home, or hybrid—and hires globally in any country with a legal entity to support employees’ family and personal goals. The JSM Solution Sales Executive (SSE) team focuses on driving sales and adoption of the Service Collection portfolio of Service Automation solutions, with Jira Service Management as the core data center ITSM solution to be sold to non-cloud customers. The SSE will be responsible for sales across strategic accounts in a geographic area, serving as a Subject Matter Expert in ITSM and ESM and owning the JSM-specific sales cycle while partnering with Core Account Executives. Key duties include generating pipeline, winning deals (including competitive replacements) for Service Collection and JSM, focusing on high-value opportunities (more than 201 agents or more than 500 seats), and collaborating with Solution Engineers, Partner Management, Marketing, and other go-to-market teams to drive awareness and customer success, with an emphasis on cloud growth and migrating customers from Data Center to Cloud. The role also emphasizes providing exceptional service, building customer evangelists, and maintaining a teaming mindset to onboard and support new hires.

Atlassian supports flexible work arrangements, hires in any country with a legal entity, and conducts virtual interviews and onboarding as part of its distributed-first approach. The role of Solution Sales Executive for Service Collection is to be an ITSM and ESM subject matter expert, driving new sales motions and co-selling with the sales team to tailor Atlassian solutions. This position is essential for advancing Atlassian’s solution sales business goals and involves collaborating with a globally distributed team. Key duties include expert product selling and acting as a knowledge leader on ITSM trends to inform sales strategies and position Jira Service Management. Additional responsibilities involve developing and executing sales strategies to grow revenue, engaging with customers to understand their needs and propose value-based solutions, and cross-functional collaboration with Account Executives, Marketing, Account Management, Product, and Partner Management to explore co-selling opportunities.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role of Solution Sales Executive for ITSM and ESM involves serving as a subject matter expert, driving new sales motions and co-selling with a globally distributed sales team. The position aims to advance Atlassian's solution sales goals by leveraging expert knowledge of ITSM and Jira Service Management to inform sales strategies and positioning. It includes developing and executing sales strategies to drive revenue growth and engaging with customers to understand their business needs, delivering value-based solutions. It requires cross-functional collaboration with Account Executives, Marketing, Account Management, Product, and Partner Management to align on strategies and explore co-selling opportunities.

Atlassian offers flexible work locations—office, home, or hybrid—and can hire anywhere with a legal entity, helping employees balance family, personal goals, and priorities. The role focuses on helping strategic Fortune 100 customers scale their investments in Atlassian's Teamwork Collection, an AI-powered suite including Jira, Confluence, Loom, and Rovo. Responsibilities include driving net-new revenue with consultative sales plans for named strategic accounts, leading end-to-end solution selling, articulating value, positioning against competitors, and communicating pipeline while collaborating across Atlassian's GTM teams. The position also involves uncovering expansion opportunities with SDRs, SEs, Channel Sales, Partners, and Account Managers, providing customer and competitive feedback to Product and Engineering, and using Salesforce to manage opportunities and drive data-informed decisions. Requirements include 7+ years of B2B SaaS closing experience in enterprise or strategic accounts, experience selling to large enterprises and C-level executives, familiarity with MEDDPICC/Challenger/Value Selling, proficiency with Salesforce and analytics/prospecting tools, strong cross-functional collaboration, a proven record of seven-figure deals, deep knowledge of the competitive landscape in work management/collaboration, and the ability to leverage AI workflows for personal productivity and understanding of AI deployment at scale.

At Atlassian, employees can choose where to work—office, home, or a hybrid—and the company hires in any country where it has a legal entity. The role focuses on helping Fortune 100 customers scale their investments in the Teamwork Collection, Atlassian’s AI-powered suite that includes Jira, Confluence, Loom, and Rovo. Responsibilities encompass driving net-new revenue with consultative plans for strategic accounts, leading end-to-end solution selling, communicating pipeline and resource needs, and collaborating cross-functionally to pursue expansion with various teams. The position also involves providing customer and competitive feedback to Product and Engineering and using Salesforce to manage opportunities and inform decisions. Requirements include 7+ years of B2B SaaS closing experience in enterprise, a track record of selling to VP- and C-level executives, familiarity with MEDDPICC/Challenger/Value Selling, proficiency with Salesforce and analytics tools, and demonstrated success in seven-figure deals and AI-enabled enterprise workflows.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. The role supports strategic Fortune 100 customers in scaling investments in Atlassian's Teamwork Collection, an AI-powered suite including Jira, Confluence, Loom, and Rovo. You will drive net-new revenue with consultative, end-to-end solution selling, manage pipeline and territory status, and lead cross-functional collaboration with SDRs, SEs, partners, and account teams, while feeding customer and competitive feedback to Product and Engineering and using Salesforce. Requirements include 7+ years of B2B SaaS closing experience in enterprise or strategic accounts, a proven record selling to VP/C-level executives and large enterprises, and familiarity with MEDDPICC, Challenger, or Value Selling; plus tech-stack proficiency and cross-functional work experience. Candidates should be able to uncover expansion opportunities, leverage AI workflows for personal productivity, understand how enterprises deploy AI at scale, and possess deep knowledge of the competitive landscape in work management and collaboration, including a history of seven-figure deals.

Atlassian offers flexible work locations and hires globally in any country where it has a legal entity. The role focuses on helping Fortune 100 customers scale investments in Atlassian's Teamwork Collection, the AI-powered suite that includes Jira, Confluence, Loom, and Rovo. Responsibilities include driving net-new revenue with consultative plans for named strategic accounts, leading end-to-end solution selling from discovery to close, communicating pipeline and resource needs, driving cross-functional collaboration, uncovering expansion opportunities, and providing feedback to Product/Engineering while using Salesforce to manage opportunities. Requirements cover 7+ years of B2B SaaS closing experience in enterprise or strategic accounts, a proven track record selling to VP- and C-level executives, familiarity with MEDDPICC/Challenger/Value Selling, and proficiency with Salesforce and analytics or prospecting tools. Additional expectations include cross-functional teamwork with SDRs, SEs, CS, PMM, and Channel/Partner teams; a history of seven-figure deals; a strong understanding of the competitive landscape in work management and collaboration; and competency in leveraging AI workflows for enterprise productivity.

At Atlassian, you can work in an office, from home, or via a hybrid setup, and the company hires in any country where it has a legal entity. The role focuses on helping Fortune 100 customers scale their investments in Atlassian's Teamwork Collection, an AI-powered suite that includes Jira, Confluence, Loom, and Rovo. You will drive net-new revenue through consultative, end-to-end solution selling, position against competitors, articulate value, and communicate pipeline and resource needs while promoting cross-functional collaboration. You’ll uncover expansion opportunities with SDRs, SEs, Channel/Partners, and provide customer and competitive feedback to Product and Engineering, using Salesforce to manage opportunities. Requirements include 7+ years of B2B SaaS closing experience with enterprise or strategic accounts, a track record of selling to VP- and C-level executives, familiarity with MEDDPICC/Challenger/Value Selling, proficiency with Salesforce and analytics tools, a history of seven-figure deals, and a strong understanding of the competitive landscape and AI/workplace technology deployment.

Atlassian supports flexible work locations and hires globally where it has a legal entity; DX is a Salt Lake City–based, fast-growing SaaS company that Atlassian recently acquired. DX helps engineering leaders build high-performing teams, collects millions of data points daily to power insights on developer productivity and experience, and counts Pinterest, GitHub, BNY, and Xero among its customers, with ARR tripling in recent years. The role is a Customer Success Manager for a small portfolio of DX’s commercial customers, focused on driving engineering transformation using the DX platform through implementation, rollout, and renewal. Responsibilities include owning the full lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating a customer success plan, forecasting renewals, and identifying expansion opportunities, as well as conducting executive discussions as needed. DX values mastery and consistent performance, seeks 7+ years of enterprise CS/technical account management or similar, and favors candidates who are detail-oriented, able to learn technical topics quickly, can own outcomes under pressure, and possess strong communication and relationship-building skills; startup or technical-audience experience is a bonus.

- Atlassian supports flexible work arrangements, allowing Atlassians to work in an office, from home, or a mix, and hires in any country where the company has a legal entity. - DX, headquartered in Salt Lake City, is a fast-growing SaaS company that helps engineering leaders boost productivity by collecting data on developer performance and was recently acquired by Atlassian to accelerate growth and impact. - The role is a Customer Success Manager for a small portfolio of DX’s commercial customers, focused on driving engineering transformation with our platform, ensuring program utilization, and leading the renewal. - Key responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, driving expansion, and conducting executive discussions while tracking metrics. - The ideal candidate has 7+ years in enterprise-level customer success or related roles, is meticulous, excels in communication and relationship-building, can own outcomes and influence others, with bonus points for startup experience or familiarity with technical audiences.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of its distributed-first approach. The Principal Machine Learning Engineer role focuses on developing and implementing cutting-edge ML algorithms and training sophisticated models. This role collaborates with product, engineering, and analytics teams to build AI functionalities into Atlassian products and services. Daily tasks include designing system and model architectures, conducting experiments and evaluations, and mentoring emerging ML engineers. The position is pivotal and aims to realize AI's transformative potential across Atlassian's offerings beyond these day-to-day responsibilities.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a hybrid arrangement to support personal goals and family commitments. The company hires people in any country where it has a legal entity, and interviews and onboarding are conducted virtually as part of its distributed-first approach. As a Principal Machine Learning Engineer, you will drive the development and implementation of cutting-edge ML algorithms and train sophisticated models. You will collaborate with product, engineering, and analytics teams to build AI functionalities into Atlassian products and services. Your daily responsibilities include designing system and model architectures, conducting experiments and evaluations, and guiding emerging ML engineers, with a focus on realizing AI's transformative potential across Atlassian's offerings.

Atlassian supports flexible work locations and hires in any country where it has a legal entity. The role requires 10+ years of SaaS experience and focuses on identifying, qualifying, onboarding, and activating new GSI relationships to create strategic enterprise access and scalable delivery. You will create business cases and joint activation plans for named GSIs, outlining value proposition, target accounts, solution focus, enablement requirements, and pipeline goals, and partner with regional sales, account executives, partner sales, and solutions teams to show how GSIs unlock larger deals and improve win rates. You will lead account mapping and joint planning, coordinate cross-functional execution with marketing, enablement, operations, finance, and legal, monitor partner performance with clear metrics, and run governance reviews to maintain momentum. You will act as the voice of the India market, feed partner insights into regional/global strategy, and aim to turn a small set of priority GSIs into active, credible, solution-led Atlassian practices that generate pipeline and deliver customer outcomes.

Atlassian supports flexible work locations and global hiring, and candidates should have 10+ years of SaaS experience. The role focuses on identifying, qualifying, onboarding, and activating new GSI relationships in the region, with emphasis on partners that can create strategic enterprise access, services pull-through, and scalable delivery capability. It includes creating business cases, activation plans, and joint business plans for named GSIs, covering value proposition, target accounts, solution focus, enablement requirements, and pipeline goals, and partnering with regional sales leaders, account executives, partner sales, and solutions teams to show how GSIs unlock larger deals and improve win rates. It requires leading account mapping, joint account planning, and opportunity planning between Atlassian sellers and partner teams, and working with Partner Solutions, solution engineers, and partners’ practice leaders to build differentiated offerings on the Atlassian platform aligned to market demand in India. Success means turning a small set of priority GSIs into active, credible Atlassian practices that generate pipeline, open executive doors, and deliver customer outcomes, tracked by metrics like accreditations, readiness, joint pipeline, influenced and sourced ACV, account engagement, and time-to-first-win, with governance and feedback loops to strategy.

The Source-to-Pay team at Miro manages spend, mitigates third-party risk, and is pursuing a two-year vision focused on AI investment alignment, a 2-day month-end close, and continuous tech advancement. The AP Manager role is non-traditional, requiring someone who treats accounts payable as both a technology problem and an operations challenge, leading a team while owning automation and AI initiatives to support a 2-day close. Responsibilities include owning the AP 2-day close roadmap, driving T&E technology assessments, rolling out invoicing in required EU countries, implementing AI-assisted invoice coding and PO matching, and optimizing NetSuite AP, ZipHQ AP, and Navan T&E integration with the P2P stack. The role combines people leadership with hands-on AP operations oversight—managing invoice processing, payments, vendor management, month-end close, and unified T&E processes—while owning KPIs (DPO, aging, SLAs, first-pass match, automation rate) and serving as an escalation point to ensure audit readiness. Requirements include 7+ years in AP/finance ops with at least 3 years leading transformation or automation, hands-on experience with AP automation tools and AI/ML pilots, a strong NetSuite ERP background, change-management and cross-functional communication skills, and global experience; benefits feature equity, wellbeing, a learning stipend, and a commitment to a diverse, inclusive culture.

- The role blends AP leadership with a strong technology focus, aiming to treat accounts payable as both an operations and AI/automation problem to support a 2-day month-end close. - The most visible first-year deliverable is owning the AP 2-day close roadmap: identify every manual blocker, build the automation plan, and execute in Q4 2027 (Nov-Dec 2026), covering invoicing and T&E integration. - You’ll lead AI-assisted invoice coding and PO matching, drive invoicing rollout across required EU countries, and optimize NetSuite AP, ZipHQ AP, and Navan T&E modules with P2P integration, while establishing an AI readiness setup. - On the operations side, you’ll manage AP Specialists, oversee end-to-end AP processes, unify T&E under AP, own KPIs (DPO, aging, SLAs, first-pass match, automation rate), and handle complex vendor issues and audit readiness. - Requirements include 7+ years in AP/finance ops with at least 3 years leading transformation, hands-on experience implementing AP automation tools and AI pilots, strong NetSuite ERP and integrations experience, plus leadership, change management, and cross-functional communication; Miro offers equity and benefits and emphasizes a diverse, inclusive culture.

Miro is hiring a nontraditional AP Manager who treats accounts payable as both a technology problem and an operations challenge, leading a team of AP specialists while owning the automation and AI agenda. Key responsibilities include owning the 2-day close roadmap for AP (identifying manual steps, building and executing an automation plan in Q4 2027/Nov–Dec 2026), driving T&E invoicing rollout across EU, implementing AI-assisted invoice coding and PO matching, ensuring AI readiness with clean data and structured processes, and optimizing NetSuite AP, ZipHQ AP, and Navan T&E modules and their integration with the P2P stack. In Operations & Team Leadership, you’ll manage end-to-end AP processes, unify T&E with AP, own AP KPIs (DPO, aging, SLA, first-pass match, automation rate), serve as escalation for vendor issues, and ensure audit readiness. Requirements include 7+ years in accounts payable or finance ops with at least 3 years leading AP transformation or automation, hands-on experience implementing AP automation tools (Ramp, Zip, Tipalti, Basware, Medius, etc.), strong AI/ML evaluation skills, a solid NetSuite ERP background with integration/data architecture experience, and proven leadership, change management, and cross-functional communication abilities. What’s in it for you: a global benefits package (equity, wellbeing benefits, WFH equipment allowance, and an annual L&D stipend), plus a diverse, inclusive culture aligned with Miro’s mission to empower teams.

Miro’s Source-to-Pay team manages spend and third-party risk and is at an inflection point to invest in AI, achieve a 2-day month-end close, and drive continuous technological advancement, requiring a non-traditional AP Manager who treats accounts payable as both a technology problem and an operations challenge. The role is 50/50 between Technology & Transformation and Operations & Team Leadership, with the first-year deliverable of owning the 2-day close roadmap, identifying manual steps, building and executing an automation plan, and rolling out invoicing across required EU countries. You’ll lead AI-assisted invoice coding and PO matching, evaluate and implement automation tools, optimize NetSuite AP, ZipHQ AP, and Navan T&E modules, and ensure integration with the P2P stack plus an AI readiness checklist. You’ll also oversee end-to-end AP operations, unify T&E under AP, manage vendor relationships and month-end close, and own AP KPIs, escalation processes, and audit readiness. Requirements include 7+ years in AP/finance ops with 3+ years leading transformation, hands-on experience with AP automation tools and AI/ML pilots, strong NetSuite ERP and data architecture skills, people leadership and change management abilities, and fluent English; the role offers equity, benefits, and a culture focused on collaboration, diversity, and belonging.

Miro is seeking an AP Manager who treats accounts payable as both a technology problem and an operations challenge, leading a team of AP specialists while driving automation and AI initiatives. The role is split 50/50 between Technology & Transformation (owning the 2-day AP close roadmap, invoicing rollout in EU, AI-assisted coding/PO matching, data readiness, and NetSuite/ZipHQ/Navan optimization) and Operations & Team Leadership (managing end-to-end AP, unifying T&E under AP, owning KPIs like DPO and SLA adherence, and ensuring audit readiness). Requirements include 7+ years in AP/finance operations with at least 3 years leading AP transformation, hands-on AP automation tool implementations, AI/ML piloting experience, a strong NetSuite ERP background, and proven leadership and cross-functional communication skills; experience with Navan, Zip, Tipalti, Ramp, or JPM platforms is a plus. The role emphasizes a global, collaborative environment with opportunities for growth, equity, a wellbeing benefit, a learning stipend, and other benefits, reflecting Miro’s diverse and inclusive culture. Overall, it’s a technology-forward AP leadership role aimed at delivering a faster close and integrated P2P/ T&E operations within a growing company.

The role is a nontraditional AP Manager at Miro who treats accounts payable as both an operations and a technology problem, leading AP specialists while owning the automation and AI agenda to support a 2-day close. On the Technology & Transformation side, you’ll own the 2-day close roadmap, identify and automate manual steps, roll out invoicing in required EU countries, implement AI-assisted invoice coding and PO matching, build an AI readiness checklist, and optimize NetSuite/AP/ZipHQ/Navan/T&E integrations with the P2P stack. On the Operations & Leadership side, you’ll manage and develop the AP team, oversee end-to-end AP operations and month-end close, unify T&E under AP, own KPIs like DPO and first-pass match rate, handle complex vendor issues, and ensure audit readiness. Requirements include 7+ years in AP/finance ops with at least 3 years leading AP transformation or automation, hands-on experience with AP automation tools and AI/ML pilots, a strong ERP background (NetSuite preferred), proven cross-functional leadership and change management, and fluent English. Perks include global benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, along with a diverse, inclusive culture at Miro and opportunities to contribute to a fast-growing, innovative team.

Miro’s Source-to-Pay team seeks an AP Manager who treats accounts payable as both a technology problem and an operations challenge, responsible for leading AP specialists while driving automation and AI to enable a 2-day close. In Technology & Transformation, you will own the 2-day close roadmap for AP, map and remove manual steps, build and execute the automation plan (targeting Q4 2027, Nov–Dec 2026 as the first milestone), lead the technology assessment for T&E, roll out invoicing across required EU countries, implement AI-assisted invoice coding and PO matching, ensure data readiness, and optimize NetSuite AP, ZipHQ AP, and Navan T&E modules and their integration with the P2P stack. In Operations & Team Leadership, you will manage and develop an AP team, oversee end-to-end AP operations (invoice processing, payment runs, vendor management, month-end close), unify T&E under AP, own AP KPIs (DPO, aging, SLA adherence, first-pass match, automation rate), serve as the escalation point for vendor issues and payment exceptions, and ensure audit readiness. Requirements include 7+ years in accounts payable or finance operations (with at least 3 years leading AP transformation or automation), tech-industry experience, hands-on AP automation tool implementation (e.g., Ramp, Zip, Tipalti, Basware, Medius), AI/ML pilot experience with build-vs-buy decisions, a strong ERP background (NetSuite preferred) with integration/data architecture, and proven people leadership, change management, and cross-functional communication skills. What’s in it for you: a global benefits package with equity, wellbeing support, a work-from-home equipment allowance, and a Learning & Development stipend, plus a diverse, collaborative Miro culture that emphasizes belonging and continuous growth as the company advances toward its vision.

Miro's Source-to-Pay team manages spend, mitigates third-party risk, and supports Mironeers across Sourcing, Procurement, AP, and T&E, with a 2-year vision focused on AI investment alignment, a 2-day month-end close, and continuous technological advancement. This is a non-traditional AP management role where you’ll lead a team of AP specialists while owning the automation and AI agenda for the function to move toward a 2-day close. Your responsibilities are split 50/50 between Technology & Transformation and Operations & Team Leadership, including owning the AP 2-day close roadmap, driving automation and AI-assisted invoice coding/PO matching, rolling out invoicing in required EU countries, ensuring data readiness, optimizing NetSuite/Zip/Navan T&E modules and integrating with the P2P stack, and managing end-to-end AP operations with KPI governance and audit readiness. Requirements include 7+ years in accounts payable/finance operations with at least 3 years leading transformation or automation initiatives, hands-on experience implementing AP automation tools, strong AI/ML tool evaluation and build-vs-buy judgement, a solid NetSuite ERP background with integration/data architecture skills, leadership and change-management capabilities, and cross-functional communication; experience with Navan, Zip, Tipalti, Ramp, or related platforms is a plus. What’s in it for you: a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative environment at Miro that emphasizes belonging and the chance to contribute to a culture of innovation.

- The role is a nontraditional AP manager at Miro, combining leadership with hands-on automation and AI strategy to modernize accounts payable and support Sourcing, Procurement, AP, and T&E. - Technology & Transformation (50%) duties include owning the 2-day AP close roadmap, removing manual blockers, building and executing an automation plan, leading T&E tech assessment, rolling out EU invoicing, implementing AI-assisted invoice coding and PO matching, and optimizing NetSuite/ZipHQ/Navan integration within the P2P stack. - Operations & Team Leadership (50%) duties include leading AP Specialists, managing end-to-end AP operations (invoices, payments, vendor management, month-end close), unifying T&E under AP, owning KPIs (DPO, aging, SLA, first-pass match, automation rate), and ensuring audit readiness. - Requirements include 7+ years of AP/finance ops with 3+ years leading transformation or automation, hands-on AP automation tool implementations, AI/ML pilot experience with build-vs-buy decisions, strong NetSuite ERP background, and proven cross-functional leadership and change management. - Perks and context: the role offers global benefits (equity, wellbeing, equipment, learning stipend), and Miro’s culture emphasizes belonging and inclusion within a large, diverse, 100M-user visual workspace.

- Miro's Source-to-Pay team is seeking a nontraditional AP Manager who treats accounts payable as both a technology problem and an operations challenge, leading AP specialists while owning the automation and AI agenda to support a 2-day close. - In Technology & Transformation (50%), you'll own the 2-day close roadmap, identify manual steps to automate, drive EU invoicing rollout, implement AI-assisted invoice coding and PO matching, ensure data readiness, and optimize NetSuite AP, ZipHQ AP, and Navan T&E integrations with the P2P stack. - In Operations & Team Leadership (50%), you'll manage end-to-end AP operations, unify T&E under AP, own KPIs (DPO, aging, SLAs, first-pass match rate, automation rate), handle complex vendor issues, and maintain audit readiness. - Requirements include 7+ years in AP/finance operations with 3+ years leading transformation or automation, hands-on experience deploying AP automation tools (e.g., Ramp, Zip, Tipalti, Basware, Medius), active AI/ML evaluation and build-vs-buy decisions, strong NetSuite ERP background, and proven people and change-management skills. - Miro offers equity and benefits, and emphasizes a diverse, inclusive, collaborative culture as part of a global team.

Tempo Software serves over 30,000 customers, including a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007, Tempo has grown from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help everyone work better while maintaining a tech company with a heart. The role is an experienced QA engineer for Structure for Jira on an agile team that prioritizes working software over comprehensive documentation and faces challenges like extensive compatibility testing and shipping quickly without sacrificing quality, with everyone owning product quality. Responsibilities include planning testing activities, conducting requirements, performance, compatibility, and integration testing; performing exploratory and scripted testing; triaging issues; and communicating with product managers, designers, developers, other QA engineers, and technical writers. Requirements include at least 4 years of testing experience, manual functional/regression/exploratory testing, web application testing, knowledge of GET/POST, basic XSS, SDLC, and Jira/Confluence, with optional advantages such as ISTQB, Jira administration, agile methodologies, mind maps, performance and security testing, plus remote-first work, unlimited vacation, comprehensive benefits, and a diverse, inclusive workplace.

Tempo Software serves 30,000+ customers, including a third of Fortune 500, and offers integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, positioning itself as the #1 time management add-on for Jira within the Atlassian ecosystem, with a remote-first, inclusive culture. The company is hiring an experienced QA engineer for Tempo Timesheets for Jira on an agile team that emphasizes working software over heavy documentation and faces challenges like extensive compatibility testing, delivering quality quickly, and daily prioritization. Responsibilities include planning testing activities, conducting requirements, performance, compatibility, and system-level integration testing, plus exploratory and scripted testing, triaging issues, and collaborating with product managers, designers, developers, other QA engineers, and technical writers. Requirements include at least 2 years of manual functional, regression, and exploratory testing, web application testing, understanding of GET vs POST, basic XSS, knowledge of the software development lifecycle, and experience with Jira/Confluence; ISTQB certification, Jira administration, agile experience, and performance or security testing are advantageous. Perks include a remote-first environment, unlimited vacation, comprehensive benefits, training reimbursement, travel to international offices, diverse teams, and an emphasis on equal opportunity, with resumes requested in English.

Tempo serves over 30,000 customers, including about a third of the Fortune 500, offering integrated time management and planning tools; since 2007 it has grown from a time-tracking tool to the #1 time management add-on for Jira and aims to help teams work smarter with heart. The role is for an experienced QA engineer on Tempo Timesheets for Jira, an agile team that values Working Software over comprehensive documentation and relies on brains, hands, mind maps, and checklists. Responsibilities include planning testing activities, requirements testing, performance testing, compatibility and system integration testing, exploratory and scripted testing, triaging issues, and coordinating with product managers, designers, developers, other QA engineers, and technical writers. Candidates should have at least two years of manual functional, regression, and exploratory testing experience, web application testing experience, testing of business logic and UI, knowledge of GET and POST, basic XSS, understanding of SDLC and software development methodologies, and experience with Jira/Confluence; ISTQB certification, Jira administration, agile experience, performance testing, or security testing are a plus. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, and opportunities for professional growth, along with a culture that emphasizes collaboration, inclusion, and real impact on enterprise productivity software.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, positioning itself as the #1 time management add-on for Jira in the Atlassian ecosystem. The role is for an experienced QA engineer on Tempo Timesheets for Jira, working in an agile team that prioritizes working software and uses brains, hands, mind maps, and checklists over heavy documentation, with challenges like extensive compatibility testing across browsers, Jira, Confluence, and other plugins and balancing quality with speed. Responsibilities include planning testing activities, participating in iteration and release planning, conducting requirements, performance, compatibility, and system-level integration testing, performing exploratory and scripted testing, triaging issues, and communicating with product managers, designers, developers, other QA engineers, and technical writers. Requirements include at least 2 years of testing experience, solid experience in manual functional, regression, and exploratory testing, web application testing, understanding of GET vs POST, basic XSS, SDLC, and experience with Jira/Confluence; advantages include ISTQB, Jira administration, agile experience, performance testing, and security testing. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, an inclusive equal-opportunity culture, and opportunities to make a real impact on the business, including travel to international offices and various social and reimbursement perks.

Tempo serves over 30,000 customers, including a third of the Fortune 500, with a suite of integrated time management and planning tools designed to help teams deliver from vision to value. Since 2007 it has evolved from a time-tracking tool into the #1 time management add-on for Jira, building a trusted Atlassian ecosystem and a mission to help the world work smarter with heart. The QA engineer role for Tempo Timesheets for Jira involves working in an agile team with challenges like extensive compatibility testing across browsers and Atlassian products, maintaining quality at speed, and shared ownership of quality. Responsibilities include planning and executing various types of testing (requirements, performance, compatibility, integration, exploratory and scripted), triaging issues, and collaborating with product managers, developers, other QA engineers, and technical writers, with at least 2 years of manual testing experience and strong web app testing skills; knowledge of GET vs POST, basic XSS, the software development lifecycle, and Jira/Confluence is required, while ISTQB, Jira administration, agile, performance, and security testing experience are advantages. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, reimbursement programs, opportunities for travel to international offices, and a commitment to equal opportunity, with resumes requested in English and a call to join and shape the future of enterprise productivity software.

Tempo Software serves over 30,000 customers, including about a third of the Fortune 500, and offers a suite of integrated time management and project-automation tools, positioning itself as the #1 time management add-on for Jira in the Atlassian ecosystem. The company is seeking an experienced QA engineer for Tempo Timesheets for Jira, operating in an agile team that prioritizes working software and faces challenges like extensive compatibility testing, speed of delivery, and prioritization. Responsibilities include planning testing activities, requirements, performance, compatibility, and system-level integration testing, plus exploratory and scripted testing, issue triage, and cross-functional communication. Requirements include at least two years of manual testing experience, web-application testing, understanding of SDLC and methodologies, and familiarity with Jira/Confluence, with ISTQB, Jira administration, agile, performance, or security testing as advantages. Tempo promotes a remote-first culture with generous benefits (including unlimited vacation in most locations), professional development opportunities, and an equal-opportunity employer stance, with a note that resumes should be submitted in English due to global hiring.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholding values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. The company supports hybrid work and emphasizes work-life balance, with recognition from Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. They are hiring an ambitious APAC-based Business Development Representative who will partner with Account Executives, plan regional territory expansions, and drive APAC growth. Responsibilities include mapping territories, mastering a multi-channel outreach approach (cold calls, personalized emails, and LinkedIn), becoming a product expert, supporting discovery calls, and eventually leading and closing foundational transactions using tools such as Salesforce, Salesloft, and ZoomInfo. Requirements include 6–12 months of sales or customer-facing experience, strong communication, coachability, grit, and the hybrid Melbourne office arrangement two days per week (Tuesday and Thursday), with preferred qualifications of SaaS experience, a track record of quotas or pipeline, and a BA/BS or equivalent.

The Application Administrator (German speaker) will help customers maximize Atlassian software usage by configuring and customizing Jira, Confluence, Jira Service Desk, and other Atlassian and marketplace apps. Working as part of partially outsourced teams, the role acts as a remote administrator on a day-to-day basis to assist businesses. Responsibilities include responding to requests promptly, configuring software to meet customer needs, and helping customers automate processes to improve efficiency. The role supports multiple clients simultaneously, onboarding and familiarizing with their application servers, monitoring the service desk, and creating projects, permissions, workflows, and other solutions as needed. It requires clear communication with customers and team members, delivering configuration solutions, solving issues with best-practice recommendations, and recording work and time while following customer security protocols.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity, empowering employees to balance family, personal goals, and priorities. The company’s products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and its customers include Fortune 500 firms and names like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role owns a portfolio of 45-75 accounts (200-10,000 seats) with a yearly quota of $2-4M, driving net-new growth and expansion while leading a cross-functional deal team for optimal success. Responsibilities include building executive-level relationships across IT, business, sales, and marketing; applying MEDDPICC to qualify and win complex opportunities; negotiating pricing; and maintaining accurate forecasts and a healthy pipeline with collaboration from channel partners, product specialists, account managers, and solution engineers. Occasional travel for customer meetings and industry events, ongoing awareness of industry trends and competitors, and acting as a customer advocate to feed feedback to product and engineering complete the role.

Atlassian offers flexible work options and global hiring, with products like Jira Software, Confluence, and Jira Service Management helping teams organize and complete work, and a wide range of major customers including NASA and Deutsche Bank rely on them. The Mid-Market sales team focuses on cloud-first opportunities, cross-sell and expansion, nurturing customer relationships, and meeting revenue targets, while advocating for customers by feeding feedback to product and engineering and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. In this role you will own 45-75 Mid Market accounts (200-10,000 seats), drive net-new growth, carry a $2-4M annual quota, and lead a cross-functional deal team as quarterback with clear territory and account plans. You will build executive-level relationships, apply MEDDPICC (or similar) to qualify and win complex opportunities, close multithreaded multi-solution deals via outcome-based selling, negotiate and price contracts, and maintain a healthy pipeline with accurate forecasting. Travel occasionally for meetings and events, collaborate with internal teams to maximize customer satisfaction, and stay informed about industry trends and competitors to maintain a competitive edge.

Zendesk seeks an AI Success Strategist to serve as a visionary architect of its AI-powered Resolution Platform, owning the strategic AI roadmap and building executive partnerships to ensure AI initiatives start strong and scale predictably. You will own end-to-end delivery of customers’ AI roadmaps—translating product capabilities into clear business strategies, defining a long-term AI vision, aligning internal and external teams, and driving execution from initial adoption through sustained expansion. The overarching objective is to accelerate time-to-value by driving adoption and operational excellence for Zendesk AI solutions, managing multi-year roadmaps across Product, Services, Sales, and Partners, and delivering measurable commercial outcomes that protect renewals and fuel growth. Responsibilities include full ownership of AI roadmap delivery, serving as the design authority for deployments, coordinating with Professional Services, Product, and Engineering to remove blockers, partnering with executives to refine strategy, maintaining recurring engagement cadences, and defining channel and adoption strategies alongside responsible AI and compliance guidance. Qualifications include 10+ years in Customer Success or related field with 2+ years in AI-related roles, enterprise SaaS GTM experience, evidence of using adoption analytics to forecast churn and expansion, a business or technical degree (advanced degrees and AI strategy or project-management certifications preferred), and the ability to distill complex AI concepts for diverse audiences; the role offers a hybrid work arrangement.

Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, driven by values of innovation, excellence, empowerment, initiative, and teamwork, and it champions a respectful, inclusive culture in a hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users globally, including Fortune 500 customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Enterprise Account Executives (EAEs) in EMEA are responsible for the strategic growth of Lucid’s largest customers, leading outbound prospecting, coordinating with cross-functional resources, and working with Customer Success Managers to renew and expand accounts. Key responsibilities include developing deep knowledge of the full collaboration suite, understanding the competitive landscape, direct outbound lead sourcing, generating and closing new pipeline, sharing market insights with product and marketing teams, and managing forecasts while penetrating new markets. Requirements include 5+ years of SaaS sales experience (enterprise-focused), ability to manage complex sales cycles and cross-functional teams, excellent English communication (with Nordic language proficiency preferred), and a hybrid Amsterdam-based role with in-office presence two days per week (Tuesday and Thursday); preferred qualifications include evangelist sales experience and familiarity with sales acceleration tools.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with over 100 million users worldwide including Fortune 500 companies, and it promotes a hybrid, balanced work culture while holding recognitions such as Forbes Cloud 100, Fast Company’s Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. The post is an evergreen, future Opportunities listing for the Enterprise team, and interested candidates may be contacted for an informal conversation to align their goals with upcoming openings. Enterprise Account Executives (EAEs) drive strategic growth for existing Lucid customers in assigned territories (EMEA), directing outbound prospecting and coordinating with Lucid leadership, Solution Engineers, and Business Development Representatives to create business value and close opportunities, while partnering with Customer Success Managers to renew, expand, and maintain engagement. Key responsibilities include developing expert knowledge of the full Lucid collaboration suite, understanding the competitive landscape in EMEA, direct outbound lead sourcing, generating and closing pipeline across segments, providing reliable forecasts, sharing market insights with product and marketing, and pursuing new markets, verticals, and personas. Requirements include 5+ years of enterprise SaaS sales experience (PLG experience preferred), a proven ability to manage complex sales cycles with internal teams, experience with Salesforce or similar CRM, and fluency in English and Dutch, with the role based in Amsterdam on a hybrid schedule (in-office two days per week: Tuesday and Thursday); preferred qualifications include evangelist selling, familiarity with sales acceleration tools (Gong, Salesloft, ZoomInfo, Clari, etc.), and a BA/BS or equivalent.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role involves helping teams adopt Miro by demonstrating best practices, aligning with IT and business stakeholders, conducting assessments, guiding change initiatives and governance, facilitating workshops, fostering prototypes, and promoting Agile practices to improve collaboration. Key duties include leading collaboration-focused workshops, assessing workflows, connecting Miro’s value to organizational goals, driving adoption and scalable governance, developing prototypes, coaching Agile ways of working, and removing barriers to teamwork. Candidates should be fluent in English and Portuguese (Spanish a plus), have 3–5 years in consulting/change management/Agile or similar fields, experience with enterprise teams, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance, and Miro or similar tools. Miro emphasizes a diverse and inclusive culture, offers a global benefits package (including equity, wellbeing support, equipment, and an L&D stipend), and highlights its mission to empower teams to create the next big thing, with location-specific benefits varying by region.

Miro’s Advisory Services team within Professional Services provides strategic guidance for enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves helping teams adopt Miro by demonstrating best practices, aligning with IT and business goals, conducting assessments, designing governance and change initiatives, and facilitating workshops. You will develop simple prototypes, coach teams on Agile practices, share best practices, streamline tool usage, and identify barriers to improve collaboration and productivity. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar fields, strong facilitation, enterprise experience, and familiarity with Human-Centered Design, governance frameworks, and Agile/Miro-like tools. The position offers a global benefits package (including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, inclusive culture, with location-specific benefits described on the Global Miro benefits board.

The Advisory Services team at Miro’s Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting teams in adopting Miro, aligning its value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, and developing prototypes to inspire innovation. You will lead workshops, assess team workflows, coach on agile methods, connect with stakeholders, guide change initiatives, and identify barriers to improve collaboration and measurable outcomes. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, and familiarity with human-centered design, governance, collaboration tools, and Agile practices with Miro or similar tools. The role offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) with location-specific variations, and Miro emphasizes diversity, belonging, and a mission to empower teams to create the next big thing.

The Advisory Services team within Miro’s Professional Services provides strategic, human-centered guidance to Enterprise customers to accelerate value realization through experience design, product expertise, and workflow transformation. In this role you will help teams adopt Miro by demonstrating best practices, aligning with IT and business stakeholders, conducting assessments, guiding change initiatives, designing governance, facilitating workshops, building simple prototypes, and coaching Agile practices. You’ll lead workshops to improve collaboration, assess workflows for targeted improvements, connect Miro’s value to organizational goals, and develop prototypes to inspire innovation while driving measurable outcomes. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, or Agile, experience with enterprise teams, strong facilitation, familiarity with human-centered design and governance frameworks, knowledge of Agile methodologies and Miro or similar tools, and excellent communication with adaptability. What’s in it for you includes a global benefits package with equity and a Learning & Development stipend; Miro emphasizes belonging and inclusion across a diverse workforce, with location-specific benefits and a Recruitment Privacy Policy.

Miro’s Advisory Services within Professional Services provides strategic guidance for Enterprise plan customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role is to support adoption of Miro, align its value with IT and business goals, conduct assessments, design change initiatives, establish governance, facilitate use-case workshops, create simple prototypes, and coach on Agile practices to improve collaboration. You’ll lead workshops, assess workflows, connect Miro’s value to organizational goals, guide scalable governance, develop prototypes, and drive measurable improvements by identifying and solving barriers to teamwork. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, familiarity with human-centered design and governance, and experience with Agile methodologies and Miro or similar tools. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and an L&D stipend, plus a diverse, inclusive culture and location-specific benefits as part of Miro’s mission to empower teams to create the next big thing.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value. In this role you’ll support teams in adopting Miro, partner with IT and business stakeholders to align Miro’s value with goals, conduct assessments, facilitate workshops, design change initiatives and governance models, and develop prototypes to inspire innovation. You’ll lead collaboration-boosting workshops, assess team workflows, guide scalable governance, coach on Agile practices, and identify barriers to teamwork to drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation and communication skills, familiarity with Human-Centered Design and Agile tools such as Miro, and adaptability. The role offers global benefits (equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend), emphasizes diversity and inclusion and belonging, and is aligned with Miro’s mission to empower teams to create the next big thing, with a recruitment privacy policy governing applicant data.

Miro’s Advisory Services team within Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value realization. In this role you’ll support teams in adopting Miro by modeling best practices, partnering with IT and business stakeholders to align value with goals, conducting assessments, and helping design change initiatives and governance models for scalable adoption. You’ll lead workshops, prototype capabilities, coach on Agile practices, streamline tool usage, improve collaboration, and identify barriers to effective teamwork to drive measurable improvement. What you’ll need: fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design or governance, and experience with Agile and tools like Miro. What’s in it for you: equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture and location-specific benefits, with recruitment privacy as described in Miro’s policy.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role you will support adoption of Miro by partnering with IT and business stakeholders to align value with goals, lead workshops, design governance models, enable change initiatives, develop simple prototypes, and coach teams on Agile practices to improve collaboration and outcomes. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years of experience in consulting, change management, Agile, or related fields, hands-on work with enterprise teams, strong facilitation and communication skills, and familiarity with Human-Centered Design, governance frameworks, and Agile methodologies and tools like Miro. The role offers a global benefits package (including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, supportive environment, with location-specific variations. About Miro: a visual workspace for distributed teams with over 100M users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing belonging, collaboration, and an inclusive culture, along with a Recruitment Privacy Policy.

Miro’s Advisory Services team provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate business value. The role involves helping teams adopt Miro, aligning value with IT and business goals, conducting assessments, designing change initiatives and governance, facilitating workshops, prototyping, and coaching on Agile and collaboration practices. You’ll lead high-impact workshops, assess workflows, partner with stakeholders, guide change initiatives, develop prototypes, coach Agile, and identify barriers to drive measurable improvements. Requirements include English and Portuguese fluency (Spanish a plus), 3–5 years in consulting/change management/Agile with enterprise experience, strong facilitation, a track record of tool adoption, familiarity with Human-Centered Design and governance, and excellent communication. Benefits include a global package with equity, wellbeing, an equipment allowance, and an L&D stipend, with Miro emphasizing diversity and inclusion and a recruitment privacy policy accompanying location-specific variations.

Miro's Advisory Services team provides strategic guidance for Enterprise customers, emphasizing human-centered change, experience design, and workflow transformation to accelerate business value. The role involves helping teams adopt Miro by demonstrating best practices, aligning with IT and business goals, leading workshops, designing change initiatives and governance models, developing prototypes, and integrating Agile practices to improve collaboration. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, and Agile methodologies and tools like Miro. Benefits feature equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, along with a diverse, growth-oriented team. Miro is a visual workspace for distributed teams with over 100 million users and 250,000+ companies, founded in 2011, global in scope, and committed to belonging and inclusion, with recruitment privacy policies in place.

Zendesk is hiring a Senior Solutions Architect to grow its Services business in North America, acting as a technical bridge between Account Executives and customers and bringing hands-on AI-enabled solution design to the sales cycle. Key duties include leading technical discovery and scoping with corporate, mid-market, and enterprise clients; defining technical strategies with Sales; owning the technical relationship through discovery, proposals, and closure; designing scalable CX, ITSM, data, automation, and AI-enabled solutions; and mentoring presales staff while aligning regional efforts with global standards. Required qualifications include 2+ years in presales/solutions consulting for mid-market or enterprise software, strong communication with C-level and stakeholder audiences, experience with pilots/proofs of concept and demos, a bachelor’s degree (graduate degree a plus), willingness to travel, and familiarity with customer service software, ITSM, CRM, data warehousing, and APIs. AI-focused expectations cover practical experience with AI tools, prompt design, AI skills and agents, agentic workflows, integration with enterprise environments, and governance considerations, along with knowledge of APIs, REST, security, and human-in-the-loop review. The US-based OTE ranges from $206k to $308k with an 80/20 base/commission split, Zendesk’s hybrid work model, and a commitment to equal opportunity, accessibility accommodations, and diversity, equity, and inclusion.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a diverse, respectful, inclusive culture with a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by over 100 million users worldwide, making Lucid the most used visual collaboration platform by the Fortune 500; its customers include Google, GE, and NBC Universal, and it partners with leaders like Google, Atlassian, and Microsoft. Lucid is seeking a highly analytical, cross-functional compliance professional to join its close-knit legal team and help navigate the evolving regulatory landscape of its fast-growing SaaS environment. Key responsibilities include owning core SaaS compliance programs (data mapping, privacy assessments, AB/AC policy implementation, sanctions, data retention, vendor risk), proactively updating compliance documentation, deploying tools to track OKRs, monitoring evolving global laws (focus on the U.S. and EU), and managing AI system controls in line with emerging standards (EU AI Act risk classifications, ISO42001), while partnering with teams and delivering role-specific compliance training. Requirements include a bachelor’s degree in a relevant field, 5+ years in privacy or compliance management within B2B SaaS or a regulated environment, strong knowledge of GDPR/CCPA and AI-related regulations, exceptional cross-functional communication and analytical skills, and preferred qualifications such as CIPP, CISA, or CRISC certifications plus experience with OneTrust/Osano and other SaaS tools, along with a proven track record designing scalable privacy workflows.

Lucid Software is a leader in visual collaboration and work acceleration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, a hybrid work culture, and global recognitions serving over 100 million users including Fortune 500 customers. The company emphasizes innovation, excellence, empowerment, initiative, and teamwork, and is committed to a respectful and inclusive environment. They are seeking a highly analytical, cross-functional compliance professional to join the legal team to manage data privacy, regulatory risk, and compliance across the fast-growing SaaS business, collaborating with multiple units. Responsibilities include owning core SaaS compliance programs (data mapping, privacy assessments, sanctions, data retention, vendor risk), maintaining documentation, tracking compliance OKRs, monitoring evolving global laws (US/EU, AI), and designing role-specific training. Requirements include a bachelor’s in a relevant field, 5+ years in privacy/compliance for B2B SaaS or regulated environments, strong knowledge of GDPR/CCPA and AI laws, cross-functional collaboration, and strong communication; preferred qualifications include industry certifications (e.g., CIPP, CISA, CRISC), experience with automated platforms like OneTrust/Osano, tooling familiarity, and experience evaluating AI model transparency and bias in compliance contexts.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. They are seeking a highly analytical compliance professional to join the legal team, collaborating across business units to manage regulatory risk in a growing SaaS environment and keep pace with changing laws. Responsibilities include owning core SaaS compliance programs (data mapping, privacy assessments, policy implementation, data retention, and vendor risk), maintaining documentation and OKR tracking, monitoring global regulations (US and EU, with a focus on AI-related rules), and designing training while aligning AI controls with emerging standards. Requirements include a bachelor’s in a related field, 5+ years in privacy or compliance for B2B SaaS or regulated environments, strong knowledge of GDPR/CCPA and AI regulation, cross-functional collaboration and excellent communication, analytical abilities, and preferred qualifications such as CIPP/CISA/CRISC and experience with OneTrust/Osano and other SaaS tools, plus exposure to ML bias and explainability in AI initiatives.

Tempo serves more than 30,000 customers, including a third of Fortune 500, with an integrated suite for time management, resource planning, budgeting, roadmapping, and more, evolving from a 2007 time-tracking project into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The Ecosystem Business Development Manager role is to activate new hyperscaler and platform ecosystems—starting with AWS and Microsoft—by building relationships from scratch, getting Tempo listed and transactable on marketplaces, and designing go-to-market motions that generate real pipeline. Responsibilities include end-to-end ecosystem activation, partner recruitment and pipeline development, establishing cadence and reporting, cross-functional coordination with AEs/SEs/Marketing, representing Tempo at partner events, and collaborating with Product and Engineering on integrations, with day-to-day AI use to prioritize partners and maintain pipeline. Must-haves include 7+ years in B2B SaaS partnerships or related roles, direct experience launching hyperscaler relationships (e.g., AWS Marketplace/ACE, Microsoft Partner Center/AppSource), a proven track record starting new partnerships, and strong data-driven, communication skills; preferred qualifications include experience launching or scaling AWS/Microsoft presence, familiarity with enterprise PPM/SPM/ITSM, an existing hyperscaler network, and comfort operating as a senior individual contributor. Why join: you’ll help build a new growth engine beyond Atlassian, scale Tempo to Fortune 100-level enterprise, enjoy autonomy and executive visibility, and work in a remote-first, collaborative culture with strong benefits, training reimbursements, and opportunities to travel and impact the business; applications require resumes in English, and Tempo is an equal opportunity employer.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers a suite of time management, resource planning, budget management, roadmapping, program management, and reporting tools; since 2007 it has grown from a time-tracking tool to the #1 time management add-on for Jira and a trusted leader in the Atlassian ecosystem. They are seeking a Senior Growth Marketing Manager, Integrated Campaigns (Full-Funnel), an individual contributor who will own multi-channel campaigns from ideation to execution while collaborating with product marketing, sales, RevOps, creative, and external agencies. Responsibilities include developing and optimizing campaigns across channels (email, social, paid media, webinars, events), owning the end-to-end process, audience targeting and segmentation, content and asset collaboration, performance analysis and optimization, and using marketing automation platforms to track performance, with data hygiene supported by the marketing ops team and AI-enabled efficiency, plus agency collaboration. Requirements include 5+ years in B2B/SaaS marketing campaign management, strong multi-channel and automation/CRM experience, data-driven decision making, excellent project management and communication skills, cross-functional collaboration, and comfort using AI tools; preferred qualifications include ABM, SEO/SEM, paid media, and A/B testing. Tempo offers a remote-first environment with unlimited vacation in many locations, comprehensive benefits, training and travel perks, a diverse and collaborative culture, opportunities for professional growth, and equal opportunity employment.

Tempo serves over 30,000 customers, including about a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. The company began in 2007 as a time-tracking tool for a client and has since become the #1 time management add-on for Jira within the Atlassian ecosystem. Tempo aims to be a tech company with a heart, continually innovating award-winning products while helping the world work smarter, not harder. The Senior Growth Marketing Manager, Integrated Campaigns (Full-Funnel) role is an individual contributor who will ideate and execute multi-channel campaigns, own end-to-end process, target audiences, collaborate on content, analyze performance, and coordinate with product marketing, sales, and agencies, using marketing automation and AI to streamline tasks. Ideal candidates have 5+ years in B2B or SaaS marketing, strong cross-channel and data-driven capabilities, experience with marketing automation/CRM, and familiarity with ABM, SEO/SEM, and A/B testing; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional growth opportunities, and an inclusive, equal-opportunity workplace.

Figma is growing its team to make design accessible and to help teams move from idea to production code, with tools like Figma Make and a Figma agent that edits files directly on the canvas. They’re seeking a deeply technical product leader to head four Code-area teams—Code Context, Design to Code, Code to Design, and Code Platform—and to shape the strategy for connecting customer codebases to Figma. The role includes setting vision and goals, owning end-to-end workflows, guiding code-context systems and translation primitives, managing three PMs, hiring for the team, and partnering with engineering, design, data, and research to drive adoption of Code workflows. Requirements include 3+ years of PM management experience, experience shipping developer tools and AI products, a track record of navigating technical ambiguity and leading major initiatives, and strong cross-functional collaboration with enterprise customers and senior stakeholders. Figma offers a base salary range of $204,000–$348,000, equity and comprehensive benefits, equal opportunity employment, accommodations on request, a requirement to keep cameras on during video interviews, and in-person onboarding, with remote work possible within the Eastern US time zone.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams, collects millions of data points daily to power insights into developer productivity and experience, and has tripled its annual recurring revenue in recent years while operating profitably; it recently closed an acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and increase impact for customers. At DX, the core values revolve around individual mastery and performing at the highest level, with the belief that outcomes aren’t fully controllable but exceptional work is, and those who excel will be greatly rewarded. The role involves prospecting outbound and inbound leads, creating new relationships and meetings with prospective businesses, delivering an extraordinary experience for software engineering leaders, learning personalized outreach and social selling, and partnering closely with account executives and the marketing team. You’re after challenging yourself, accelerating your career trajectory, being part of a passionate and welcoming team, owning your work without micromanagement, leveling up skills (and pay) faster than in traditional roles, and having a measurable impact on the company’s success. Qualifications emphasize ambition, enthusiasm, strong writing and communication, meticulous attention to detail, consistent high performance, and a track record of excellence; bonus points for experience in B2B, SaaS, startups, or roles in sales, marketing, copywriting, consulting, or recruiting; the posting notes that it’s not a cold-call center and invites interested candidates to message Kyle Jaggi.

- Atlassian lets employees choose where to work—office, home, or a mix—and hires globally in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - Customer Advocates are a blend of brand champion and problem-solving expert who help customers with billing, payments, account and subscription management, access, and pricing questions, aiming to resolve sales-related issues quickly and effectively. - Japan Customer Advocates collaborate with the Japan sales team and partner organizations to deliver seamless sales support and an exceptional customer experience across the Japan market. - In this role you’ll use sales operations or sales support experience and a background in B2B or B2C customer service to engage customers via chat, email, and phone, understand the buyer journey, and provide billing and licensing support including quoting and pricing calculation; you’ll funnel customer feedback to drive internal process and policy improvements and work with a geographically dispersed team to ensure a seamless experience, while staying flexible and living the value “Don’t #@!% the customers.” - The role emphasizes collaboration, adaptability, and a strong customer-focused mindset, with ongoing learning of new systems, products, processes, and policies.

Atlassian lets employees work from the office, home, or a mix and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. Customer Advocates are brand champions and problem-solvers who are passionate about delivering an incredible customer experience, handling inquiries about billing, payments, account and subscription management, access, and product plans and pricing. Japan Customer Advocates collaborate with the Japan sales team and partner organizations to deliver seamless sales support and an exceptional customer experience across the Japan market. In this role you’ll use your sales operations or sales support experience and a strong background in B2B or B2C customer service to engage customers via chat, email, and phone, understand the buyer journey, and provide billing and licensing support including quoting and pricing calculations. You will funnel key customer feedback to drive internal process, policy, and automation improvements, work with a geographically dispersed team and other departments to ensure a seamless experience, stay flexible, embody the value of putting customers first, and acquire knowledge of new systems, products, and policies.

Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first model, and they hire in any country where they have a legal entity. The Team Atlassian partners with 82% of the Fortune 500, including IBM, Tesla, Dish, and Lufthansa, and the Account Management team aims to deepen relationships, solve complex challenges, and realize value across Atlassian’s solutions. The role involves proactive, empathetic account managers who own retention and expansion across Atlassian’s core products, increasing revenue through retention and upsell, and partnering with Sales on strategic opportunities, reporting to the Manager, Strategic Account Management DACH & France. The ideal candidate is a collaborative, adaptable team player who can manage multiple sales opportunities, excels at discovery to identify expansion opportunities, and embodies a customer-first mentality with 7+ years of revenue-target experience. Key responsibilities include accelerating revenue growth via a top-down, solution-oriented approach, developing senior/executive relationships, managing renewals and expansions, end-to-end growth opportunity management, collaborating on account planning and white-space analysis, increasing awareness of Atlassian’s portfolio, keeping up with product updates, forecasting for the owned book, identifying risks, and advocating customer needs while influencing cross-functional partners.

Atlassian partners with 82% of the Fortune 500 and works with major customers to strengthen relationships and realize value across its full product portfolio. The Account Management team owns retention and accelerates expansion, driving revenue growth through high retention, proactive expansion, and upsell, upgrade, and cross-sell opportunities across the customer lifecycle, in coordination with the Global Sales Team. The role involves developing senior and executive relationships, managing high-value renewals and expansions, owning growth opportunity management and end-to-end sales cycles, and partnering on account planning and whitespace analysis. Candidates should be team players who adapt quickly to change, with 5+ years of experience meeting revenue targets and leading enterprise-level engagements end-to-end, plus strong discovery, collaboration, and strategic account prioritization skills. The job requires forecasting accountability, deep product knowledge, and a customer-first mindset, with a 90-day plan emphasizing time management, opportunity discovery, stakeholder credibility, and driving growth across the global account footprint; preferred qualifications include enterprise SaaS experience, channel partnerships, and familiarity with Salesforce, Clari, and Tableau.

Atlassian is hiring an Account Manager to drive revenue growth and retention with its largest enterprise customers, delivering value across the full product portfolio. The role involves accelerating expansion and leading upsell, upgrade, and cross-sell opportunities while collaborating with the Global Sales team on total book of business, strategic opportunities, white-space analysis, and account planning. Candidates should have 5+ years of relevant experience, a proven track record of meeting revenue targets, and experience owning end-to-end sales engagements with enterprise accounts, plus the ability to prioritize high-value activities in a complex, fast-changing environment. The team is described as proactive, resilient, and empathetic, with Atlassian values guiding go-to-market strategy and a focus on collaboration and continuous learning. The 90-day plan emphasizes effective time management, discovery, stakeholder engagement, leading sales cycles end-to-end, and building credibility through subject-matter expertise, with optional experience in enterprise SaaS, channel partners, and familiarity with Salesforce, Clari, and Tableau.

Atlassian is investing in its largest, strategic customers and the Account Management team aims to deepen relationships, solve complex challenges, and drive retention and expansion for enterprise clients globally. The role will drive revenue growth across Atlassian's full product portfolio by maintaining high retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell across the customer lifecycle, in close partnership with Global Sales and strategic account planning (including whitespace analysis). Candidates should be team players who adapt quickly to change, handle the complexity of large strategic accounts, prioritize high-value activities, and have 5+ years of relevant experience with a proven revenue track record and ideally end-to-end sales ownership. The team is described as proactive, resilient, and empathetic, with responsibilities spanning building senior/executive relationships, managing high-value renewals and expansions, end-to-end growth opportunity management, and cross-functional collaboration with sales support. Minimum requirements include 5+ years in account management or related fields, ability to build trust across cultures, enterprise-level engagement experience, and preferred experience with Enterprise SaaS, channel partners/GSIs, Salesforce/Clari/Tableau, and data-driven opportunity analysis.

At Atlassian, you can choose office, home, or a hybrid setup, and interviews and onboarding are conducted virtually as part of a distributed-first culture; the company hires in any country with a legal entity. This is a remote, field sales role based in the Netherlands or Germany, focusing on Public Sector customers in the DACH region. Atlassian serves over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, with a goal to unleash the potential of every team through software while driving ongoing revenue growth, guided by the value “play as a team.” As Account Executive, Enterprise, you will develop and execute strategic plans for named accounts or territories, identify and qualify leads, build relationships with decision-makers (including C-levels), negotiate contracts, collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers, and deliver accurate forecasting. You will travel to meet clients, run strategy plays, navigate complex sales cycles, work with Channel sales to build territory plans, serve as the main contact or escalation point for designated accounts, and stay informed on industry trends to maintain a competitive edge.

Atlassian supports flexible work arrangements, hires in any country where it has a legal entity, and conducts virtual interviews and onboarding as part of its distributed-first approach; this remote, field sales position is based in the Netherlands or Germany. Atlassian works with over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a mission to unleash the potential of every team through software that delivers customer impact and ongoing revenue growth. The Account Executive, Enterprise role focuses on building and nurturing relationships with key stakeholders in Public Sector companies in the DACH region, negotiating complex contracts, and collaborating with internal teams to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging decision makers, delivering presentations, closing deals, forecasting, and staying ahead of industry trends and competitors. The role also involves travel to meet clients and attend industry events, serving as the main Atlassian contact or escalation point for designated accounts, running strategy plays, managing complex sales cycles, and collaborating with Channel Partners to build sales strategies for territories and named accounts.

- Atlassian lets employees choose where to work (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. - This is a remote field sales role based in the Netherlands or Germany, serving Atlassian’s 300,000+ customers worldwide. - As Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders at Public Sector companies in the DACH region and negotiate complex contracts while collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. - You’ll develop and execute strategic account/territory plans, identify and qualify leads, understand client needs, deliver sales presentations, negotiate pricing, close deals, forecast accurately, and stay informed on industry trends; travel to meet clients and attend events is required. - Atlassian’s culture centers on a “play as a team” mindset, customer focus, and a goal to unleash the potential of every team through incredible software, delivering customer impact and ongoing revenue growth.

- Atlassian supports flexible work locations, and this Senior Partner Solutions Architect role is remote but must be located in India; Atlassian can hire people in any country where it has a legal entity. - Reporting to the International Head of Partner Solutions, you will lead the development and implementation of tailored enterprise transformation solutions, working with regional partners to understand customers' needs, design scalable architectures, and champion AI-driven workflows to deliver measurable value from Atlassian’s platform and AI investments. - Atlassian’s mission is to empower customers to thrive in the digital economy by delivering innovative, enterprise-grade solutions and to unlock the Cloud platform’s potential through high-impact AI use cases. - You will join the Partner Solutions team, which brings experts in Cloud Acceleration & Upgrades, Solution Design, and Architecture, with a focus on building partner Enterprise cloud capabilities and shaping Atlassian’s partner ecosystem. - Your responsibilities include leading India-specific partner capability strategy and channel efforts, collaborating with partners to create packaged implementation services and GTM strategies, conducting capability workshops, partnering with enterprise sales to optimize co-selling, building a coordinated capability model across Atlassian, and leading cloud thought leadership programs.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country with a legal entity; the Senior Partner Solutions Architect role is remote but must be located in India. Atlassian's mission is to empower customers to thrive in the digital economy by delivering enterprise-grade solutions and enabling AI-powered cloud adoption to solve complex business problems. In this role you will lead the development and implementation of tailored enterprise solutions, design scalable architectures with regional partners, and champion AI-driven workflows and automation to deliver measurable value to customers. You will join the Partner Solutions team, which focuses on Cloud Acceleration, Upgrades, Solution Design, and Architecture, helping to build enterprise cloud capabilities and drive successful cloud transformations. Key responsibilities include leading India market partner capability strategy with Global Cloud Leaders and sales teams, enabling packaged implementation services and GTM strategies with partners, conducting capability and technical workshops, educating enterprise sales on partner capabilities to optimize co-selling, and driving cloud thought leadership initiatives.

Atlassian supports flexible work locations and hires people in any country where it has a legal entity; the Senior Partner Solutions Architect role is remote and must be located in India, reporting to the International Head of Partner Solutions. Atlassian’s mission is to empower customers to thrive in the digital economy by delivering enterprise-grade cloud and AI-enabled solutions. In this role you will lead the development and implementation of tailored enterprise transformation solutions for end customers, working with regional partners to understand needs, design scalable architectures, and champion AI-driven workflows and automation. You will guide partners and customers through discovery, assessment, and delivery to ensure measurable value from Atlassian’s platform and AI investments, supported by a Partner Solutions team focused on cloud acceleration, upgrades, solution design, and architecture. Your responsibilities include leading India-specific partner capability strategy, developing packaged implementation services and GTM strategies with partners, conducting workshops, collaborating with enterprise sales on co-selling, building a coordinated capability model across Atlassian, and leading cloud thought leadership programs.

Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires globally wherever they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Team Atlassian focuses on strategic customers, partnering with 82% of the Fortune 500 and companies like IBM, Tesla, Dish, and Lufthansa, while the Account Management team aims to deepen relationships, solve complex challenges, and realize value across Atlassian's solutions. You will deliver high customer retention, proactively pursue expansion opportunities, and lead opportunities throughout the customer lifecycle, reporting to the Manager, Strategic Account Management APAC. The ideal candidate is a collaborative, adaptable team player who can balance multiple opportunities, excels at discovery, and advocates for customers while influencing outcomes and accelerating revenue growth, with a proven track record in expanding within an owned book. Key responsibilities include accelerating growth through a top-down, solution-oriented expansion, developing senior and executive relationships, managing high-value renewals and expansions, overseeing growth opportunity management, partnering with Sales on account planning and market analysis, increasing product portfolio awareness, staying current on updates, forecasting for the owned book, identifying risks and mitigating issues, and advocating for customer needs across internal stakeholders to achieve mutually beneficial outcomes.

Atlassian supports a distributed-first work model, letting employees work from office, home, or a mix, with virtual interviews and onboarding, and hires in any country where they have a legal entity. The company targets its largest, most strategic customers, partnering with 82% of the Fortune 500 and clients like IBM, Tesla, Dish, and Lufthansa, with the Account Management team focused on deepening relationships and delivering value across Atlassian's solutions. The team aims to live Atlassian values and refine the go-to-market model, driving high customer retention, proactive expansion, and guiding opportunities throughout the lifecycle for enterprise customers worldwide. The role reports to the Manager, Strategic Account Management APAC and seeks adaptable, multi-opportunity capable team players who excel at discovery, advocate for customers, and have a proven revenue-growth track record. Responsibilities include accelerating growth through existing footprints, developing senior relationships, managing renewals and expansion across a broad product portfolio, partnering with Sales on account planning, increasing product awareness, forecasting for the owned book of business, identifying pockets of risk and proposing solutions to reduce issues, and influencing cross-functional partners toward mutually beneficial outcomes.

Zendesk is seeking a Senior ML Engineer for its AI Copilot organization to deliver ML-powered product features at scale, taking capabilities from prototype to production and embracing a "ship to learn" approach. You will own end-to-end ML feature delivery—from data pipelines and model integration to serving, monitoring, and iteration in production—collaborating with scientists to productionize research and building ML infrastructure such as model serving, inference pipelines, LLM integrations, and evaluation frameworks. Required qualifications include 5+ years in software with a strong focus on ML engineering or MLOps, Python fluency (Ruby a plus), production ML systems experience, LLM integration, SQL and data infrastructure skills, and Docker/Kubernetes with AWS. Preferred experience includes Snowflake and dbt, Metaflow and MLflow, BentoML on Kubernetes, PyTorch or TensorFlow, Kafka, and experience with A/B testing and feature flags for iterative product development. Zendesk promotes a diverse, inclusive culture with hybrid work options, is an equal opportunity employer, and may use AI for screening; accommodations for applicants with disabilities and disabled veterans are available.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture built on teamwork, innovation, empowerment, initiative, ownership, and excellence, committed to inclusivity. The Raleigh part-time Office Manager role provides afternoon coverage (Mon-Fri 12:00–5:00 PM), totaling 20-25 hours per week, supporting the Workplace Experience team. Key responsibilities span facility management, office maintenance, equipment moves, meeting room and floor housekeeping, technology coordination with IT, kitchen and coffee service, catering, event and culture coordination, and after-hours support as needed. Additional duties include administrative tasks such as shipping, monitoring office channels (Slack/Zendesk), and assisting with workplace experience projects like gym access coordination. Requirements include at least one year in a professional office setting, ability to work in-office five days on the stated schedule, strong communication and multi-tasking, proficiency with G-Suite or Office 365, and the ability to lift 25–50 lbs; preferred qualifications include facilities management experience and experience in a high-tech environment.

Figma is hiring an Engineering Manager for Observability to lead a team of five engineers and shape the platform’s visibility and efficiency, owning the core observability stack (Datadog, instrumentation libraries, telemetry components) and the AI Trace Observability ecosystem. The role focuses on defining instrumentation standards, cost transparency, optimizing observability footprint and spend, and exploring AI-driven anomaly detection and automation to help engineers detect issues and understand system behavior at scale. It’s a full-time position in the US (remote or hub) requiring 4+ years of leading infrastructure, observability, or platform engineering teams, with hands-on experience in modern observability tools (Datadog, OpenTelemetry), SLO design, incident response, and cloud cost attribution. Nice-to-have skills include AI/ML observability, AI-based anomaly detection, shared libraries, and cross-functional leadership across Engineering, Finance, and Security, with a track record of architectural decision-making. Compensation ranges from $258,000 to $376,000 base plus equity and a comprehensive benefits package, and Figma emphasizes diversity, equal opportunity, accommodations, and candidate privacy throughout the process.

Figma is growing its Observability engineering team to improve visibility, reliability, and cost efficiency across its platform, including AI Trace Observability. The Engineering Manager for Observability will lead a team of five engineers, own and operate the AI Trace Observability ecosystem and Figma’s core observability stack (e.g., Datadog), and define instrumentation standards and cost transparency while pursuing AI-driven anomaly detection and automation. The role requires leading cross-functional initiatives with infrastructure, product engineering, finance, and security, mentoring engineers, and ensuring high data quality, availability, and efficient signal-to-noise in metrics, logs, and traces. Qualifications include 4+ years leading infrastructure/observability teams, hands-on experience with modern observability platforms, SLO design, incident response, and cost attribution; plus ability to set technical direction and collaborate across disciplines; plus preferred experience in AI/ML observability and OpenTelemetry. The package includes an annual base salary range of $258,000–$376,000, equity and comprehensive benefits, a diverse and inclusive workplace with accommodations, and notes about privacy, camera-on policy for interviews, and in-person onboarding.

Figma is hiring a strategic, data-driven Voice of the Customer (VOC) Program Manager to design and run a company-wide VOC program within the Product Support organization, surfacing insights from Support, Sales, NPS, community, and other touchpoints to inform Product, Engineering, and Support. This full-time role can be based in a US hub or remotely in the United States and responsibilities include owning the entire insight loop—from surfacing and prioritizing customer pain points to tracking resolution and demonstrating impact back to customer-facing teams and product partners. You’ll define VOC reporting rhythms, surface and prioritize major customer pain points, align with roadmaps, monitor sentiment across launches, set data-backed goals with Product and Engineering, and communicate insights across audiences while leveraging AI to accelerate processes. Requirements include prior VOC program experience, a customer-facing background (Support preferred), an ownership mindset, fluency in AI workflows, and strong analytical and communication skills; experience with Figma products is a plus. The compensation package includes an annual base salary range of $127,000–$269,000 plus equity and comprehensive benefits, and Figma is an equal opportunity employer committed to diversity and providing accommodations, with notes on privacy, camera-on interviews, and in-person onboarding.

Figma is seeking a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program within Product Support, gathering insights from Support, Sales, NPS, community, and more to inform Product and Engineering. The role owns the full insight loop—surfacing and prioritizing customer pain points, tracking whether they’re addressed, and bringing wins back to customer-facing teams and product partners—while working cross-functionally and leveraging AI to move faster. Key responsibilities include defining VOC reporting cadence, surfacing top pain points, aligning with roadmap prioritization, monitoring sentiment across launches, and integrating signals into a unified narrative for Product, Engineering, Support, and Sales. Requirements include experience building VOC programs, a customer-facing background, an ownership mindset, fluency in AI workflows for scalable processes, and strong analytical and communication skills, with the position remote in the US (or from a US hub) and a preference for experience with Figma products. Figma highlights its growth mindset, equal opportunity and accommodations, a base salary range of $127,000–$269,000 plus equity and benefits, and notes about privacy and onboarding requirements.

Figma is growing its team of creatives to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-enabled iteration for real-time collaboration from anywhere. The Technical Quality Specialist on the Product Support team will troubleshoot complex bugs, partner with Engineering and Product to elevate the Figma experience, advocate for quality improvements, and can work from a US hub or remotely in the United States as a full-time role. Key duties include developing expertise in products and customer journeys, engaging with customers daily via chat, email, or video, owning end-to-end troubleshooting across multiple products (including billing and account management), reporting bugs, driving resolution, maintaining proactive communication, contributing to documentation and training, and voicing customer insights to drive improvements. Requirements include 4+ years of QA or SaaS support experience, collaboration with Engineering and Product, cross-platform debugging (Mac, Windows, iOS, Android), and strong consultative communication, with additional pluses for experience with design tools and multilingual ability. Benefits include equity, health/dental/vision, retirement contributions, parental leave and reproductive support, mental health benefits, paid time off and sick days, and an hourly pay range of $45.20–$80.30; Figma is an equal opportunity employer that offers accommodations, requires camera-on during video interviews, and in-person onboarding for hired candidates.

Figma is expanding its team and seeking a Technical Quality Specialist on the Product Support team to troubleshoot complex bugs and elevate the overall Figma experience for customers and internal partners. The role involves becoming an expert on Figma products and customer journeys, owning end-to-end troubleshooting, engaging with customers via support channels, reporting bugs to Engineering and Product, and creating documentation and training materials in collaboration with cross-functional teams. Ideal candidates have 4+ years of QA or SaaS support experience, experience working with Engineering and Product, cross-platform troubleshooting skills, strong consultative communication, and the ability to adapt in ambiguous environments; experience with design tools is a plus and knowledge of additional languages is a bonus. Figma offers equity, a comprehensive benefits package, and an hourly base pay range of $45.20–$80.30, with the role available from US hubs or remotely in the United States, including occasional weekend or holiday coverage. Figma is an equal opportunity employer that provides accommodations for disabilities and requires cameras on during video interviews and in-person onboarding, with candidate data processed under the Candidate Privacy Notice.

Figma is growing its Product Support AI Infrastructure team and offering a full-time Support Engineer, AI Infrastructure role that can be based from a US hub or remotely in the United States. The role is the technical execution layer that designs, builds, and operationalizes integrations and AI-powered workflows across Decagon, Zendesk, Figma admin tooling, and internal data sources to bring the right customer and account context into conversations and automate workflows. You’ll define success metrics, monitor adoption, and iterate based on customer outcomes and Specialist efficiency, while partnering across Engineering, Analytics, Security, Programs, Support, and vendors to align on requirements and governance. Requirements include 3+ years shipping integrations or internal tools, strong backend skills (Ruby, Python, Go, PostgreSQL), experience with LLM-powered workflows and AI automation, and a proven ability to translate ambiguous problems into measurable technical solutions; nice-to-haves include experience with Zendesk/Decagon and AI observability, among others. The package includes an annual base salary range of $169k–$245k, equity and comprehensive benefits, plus diversity- and accessibility-focused policies, with accommodations available and a requirement to keep cameras on during video interviews and in-person onboarding.

Figma is growing its Product Support team with an AI Infrastructure & Tooling group to automate workflows and enhance design collaboration across teams worldwide. The Support Engineer, AI Infrastructure role is the technical execution layer that builds and operationalizes integrations across systems like Decagon, Zendesk, and Figma tooling to bring customer and account context into support conversations and AI-driven workflows. Responsibilities include designing and maintaining AI-powered workflows, enabling context enrichment for chatbots and Specialists, and defining success metrics while coordinating with Engineering, Analytics, Security, Programs, and vendor teams to ensure governance and rollout. Requirements include 3+ years shipping integrations or internal tools, strong backend skills (Ruby, Python, Go, PostgreSQL), hands-on experience with LLM-powered workflows and AI automations, and a proven track record of responsible AI deployment; nice-to-haves include familiarity with Zendesk/Decagon and AI observability or internal tools. Figma offers a salary range of $169k–$245k, equity, comprehensive benefits, equal opportunity and accommodation support, and notes about camera-on interviews, in-person onboarding, and processing of applicant data under the Candidate Privacy Notice.