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Lucid Software leads in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, empowerment, initiative, and teamwork, with a diverse, inclusive culture and a hybrid work model. The company is recognized by Forbes Cloud 100, Fast Company, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Higher Education Account Executives role focuses on driving strategic growth for Lucidchart and Lucidspark in colleges and universities, collaborating with potential and existing customers to create business value across multiple personas and use cases. Responsibilities include maintaining product expertise, understanding the competitive landscape, outbound lead generation, closing new pipeline, reliable forecasting, and sharing market insights with product and marketing teams, while working with Customer Success Managers on renewals and expansion. Requirements include 5+ years of software sales experience, strong multi-project management and communication skills, experience selling to Higher Ed administration and enterprise student software solutions, and preferred qualifications like Salesforce and sales acceleration tools, plus a BA/BS or equivalent.

SmartBear offers a suite of popular developer tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by more than 16 million people across 32,000+ organizations to improve each release. They are hiring a Renewals Specialist to nurture long-term customer relationships, serve as a trusted advisor, and drive retention and loyalty amid strong market demand and global expansion. The role involves strategically engaging customers to align goals with SmartBear solutions, ensuring retention and lifetime value, driving onboarding and product adoption, expanding accounts, and identifying upsell and cross-sell opportunities while monitoring user experiences. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software-related sales/account management/customer success experience preferred, and strong communication, relationship-building, remote/on-site consulting, and analytical skills. The package features base salary plus potential commissions, with an estimated total annual cash compensation of $80,000–$85,000, and reflects SmartBear’s emphasis on transparency, growth, inclusivity, and global offices including Somerville, MA; Galway, Dublin; Bath, Wroclaw; and Bangalore.

The role is a Senior DevOps Migration Consultant overseeing the migration of thousands of GitLab repositories to GitHub, with Harness for CI/CD and STO, enhanced by Snyk, SonarQube, OPA policies, and Entra ID for identity management, from discovery through cut-over while aiming to set enterprise DevSecOps standards in a senior, low-bureaucracy team. You’ll act as both technical lead and day-to-day client interface, partnering with GitHub and Harness teams to design a streamlined, automated end-to-end migration golden path. You’ll lead discovery workshops and inventory existing tooling (GitLab, Jenkins) to produce a migration plan, design RBAC structures, and implement repository migration automation including full history, issues, and MRs. You’ll define and implement Harness CI/CD reference pipelines, templates, and OPA guardrails, and integrate Harness with Snyk, SonarQube, and Artifactory for a secure supply chain. You’ll coach roughly 350–400 developers on Harness workflows and inner-sourcing practices, and act as a trusted consultant to stakeholders, balancing technical leadership with hands-on delivery.

The Senior UX Researcher role centers on guiding product direction across multiple teams by leading high-impact research and driving evidence-based decisions at strategic and tactical levels, while mentoring others. You will work with cross-functional stakeholders—Product, UX, Engineering, and Leadership—to ensure solutions are usable, valuable, and aligned with real customer needs. This position suits someone who values autonomy, enjoys tackling complexity, and wants their work to shape product roadmaps and long-term strategy. Responsibilities include conducting meaningful and foundational/strategic research, translating insights into actionable recommendations, developing deep domain expertise, championing user-centricity, mentoring junior researchers, and collaborating with UX designers. You’ll also manage multiple projects, coordinate internal and external research resources, produce compelling deliverables and presentations, and help develop research operations such as participant recruitment and continuous improvement initiatives.

Appfire is a remote-first company that lets employees choose how and where they work, with flexible time off and growth resources like online learning, training programs, leadership development, and internal mobility. It is seeking a strategic SVP, Americas to lead the multi-channel revenue engine across Direct Sales, Sales Development, and Channel/Partner motions, driving consistent revenue growth and strengthening the partner ecosystem. Key responsibilities include owning the Americas revenue agenda, balancing direct and indirect revenue, building and scaling a high-performance GTM organization across Sales, SDR, and Channel, implementing forecasting and KPI-driven management, and collaborating with Marketing, Product, and Customer Success while serving on the executive leadership team. Required skills include 10+ years of regional revenue leadership with Direct & Indirect Sales, experience owning SDR/BDR organizations, strong channel/partner leadership, SaaS growth experience, data-driven decision-making, and exceptional cross-functional leadership and collaboration. Appfire offers equity, 401(k) matching, learning and development benefits, flexible PTO and holidays, 100% company-paid health coverage with dental and vision, CSR through Appfire Town, a robust partner network of 800+ channel partners, ISO 27001/27017 and SOC 2 certifications, and recognition as a growing, award-winning employer across a global footprint.

Atlassian supports a distributed-first work model with global hiring, virtual interviews, and onboarding. The Your Future Team, Cloud Access & Intelligence, focuses on Unified Identity & Access Management and a Smart Portfolio of Agents to enhance productivity for support engineers and product admins. Responsibilities include tackling the largest and most complex problems from design to launch, partnering across engineering teams on company-wide initiatives, addressing architecture challenges, leading a large team of Principals, and guiding senior leaders to align technical work with business goals while maintaining quality. Minimum qualifications include a CS degree, 10+ years as a senior software engineer, 5+ years as a technical lead, experience building scalable platforms, and strong cross-functional leadership capable of driving strategic initiatives and mentoring engineers; a consulting background is beneficial. Preferred qualifications value experience in Identity Access Management and AI/ML or Gen AI.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally where they have a legal entity, with virtual interviews and onboarding as part of their distributed-first approach. The Future Team, Cloud Access & Intelligence, focuses on Unified Identity & Access Management for Atlassian products and a Smart Portfolio of Agents to boost productivity for Support Engineers, Administrators, and other personas. Responsibilities include tackling the largest and most complex problems, partnering across engineering teams on company-wide initiatives, addressing architecture challenges, guiding strategy with senior leaders, and leading a large team of Principals with a platform mindset while collaborating across departments to align technical solutions with business goals. Minimum qualifications include a Bachelor’s in Computer Science, 10+ years as a senior Software Engineer, 5+ years as a Technical Lead, experience building scalable platforms, and strong cross-functional leadership plus the ability to drive strategic initiatives (consulting experience is beneficial). Preferred qualifications value experience in Identity Access Management solutions and place high value on AI/ML and Gen AI experience.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The Future Team, Cloud Access & Intelligence, focuses on two areas: Unified Identity & Access Management for Atlassian products and a Smart Portfolio of Agents to boost productivity for support engineers, admins, and other personas. Responsibilities include tackling large, complex problems, driving company-wide initiatives across multiple projects, shaping architecture, and collaborating with senior leaders to earn customer trust and business outcomes. The role requires a Bachelor’s in Computer Science, 10+ years as a senior software engineer, 5+ years as a technical lead, experience building scalable platforms, cross-functional leadership, and the ability to mentor and drive strategic roadmaps. Preferred qualifications include experience with Identity Access Management solutions and knowledge of AI/ML and Gen AI, with consulting experience considered beneficial.

At Atlassian, employees can work from office, home, or a mix, with interviews and onboarding conducted virtually as part of a distributed-first approach, and the company hires globally wherever it has a legal entity. The Future Team Cloud Access & Intelligence focuses on Unified Identity & Access Management and a Smart Portfolio of Agents to boost productivity for Support Engineers, Admins of Atlassian products, and other personas. Responsibilities include tackling large, complex problems, partnering across engineering teams on company-wide initiatives, addressing architectural challenges, aligning solutions with business goals, and leading a large team of Principals with a platform mindset. Minimum qualifications comprise a BS in Computer Science or equivalent, 10+ years as a senior Software Engineer, 5+ years as a Technical Lead, experience building scalable platforms, strong cross-functional leadership, and ability to drive strategic initiatives and mentor others, with consulting background beneficial. Preferred qualifications include experience in Identity Access Management Solutions and valuable exposure to AI/ML and Gen AI.

Atlassian is seeking a Senior Principal Technical Program Manager to lead the delivery of strategic, large-scale transformation programs within the Technical Program Management team. Atlassian supports a distributed-first work model, allowing employees to work from office, home, or a mix, and hires globally where a legal entity exists, with virtual interviews and onboarding. The role involves developing and executing program strategy, roadmaps, and timelines aligned with business objectives, and managing program scope, budget, resources, risks and issues, decision-making, and reporting. It requires partnering with architects and engineering leaders for technical direction and design inputs, and defining transformation processes to add to Atlassian's system of working for end-to-end programs. The position aims to accelerate transformations through risk mitigation and cross-functional velocity improvement, collaborating with leaders across engineering, product, design, GTM, and platform to drive prioritization, rapid execution, and fostering collaboration with executives.

Atlassian is seeking a Senior Principal Technical Program Manager to lead the delivery of strategic, complex transformations within the Program Management (Technical) Team. This distributed-first company hires globally and conducts interviews and onboarding virtually, allowing employees to work from anywhere with a local legal entity. The role will develop and execute program strategy, roadmaps, and timelines aligned with business objectives, and drive central programs including planning, resourcing, risk and issue mitigation, decision-making, reporting, and managing scope, budget, and resources. It requires partnering with architects and engineering leaders for technical direction and design input, and defining transformation processes for end-to-end large-scale programs to add to Atlassian's system of working. The position aims to accelerate transformations through risk mitigation, timely reporting, and cross-functional velocity initiatives, collaborating with leaders across engineering, product, design, GTM, and platform teams to drive prioritization and rapid execution while fostering collaboration with executives.

- Atlassian offers flexible work options—office, remote from home, or hybrid—and hires in any country where they have a legal entity. - This is a remote position, but you must be located in US time zones to help teams work together effectively. - You will join the Trust Engagement team, a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian's on-premise and cloud products. - As Senior Manager, you will lead an AMER-based team, drive cross-functional improvements in trust and security practices, shape enterprise strategy, and oversee strategic customer escalations, executive briefings, and negotiations of security terms in customer agreements. - Requirements include 10+ years in security/governance/risk/compliance, leadership of high-performing teams, ability to influence across functions, experience scaling trust programs, familiarity with certifications (FedRAMP, ISO 27001, PCI-DSS), and experience with regulatory compliance, privacy, and cloud security in large-scale cloud solutions.

Atlassian supports flexible work locations, including office, home, or hybrid arrangements; this role is remote but requires you to be located in US time zones for coordination, and the company can hire in any country where it has a legal entity. The Trust Engagement team is a globally distributed group of security and compliance professionals who help customers perform risk assessments to trust Atlassian’s on-premise products and cloud products, and they value diverse thinking and creativity. In this Senior Manager role, you will drive growth and expansion of how Atlassian promotes customer trust, oversee the team’s interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, and focus on enhancing trust and security practices, internal processes, and customer engagement. You will lead a high-performing AMER-based team, contribute to strategic planning, drive process and tooling improvements, partner cross-functionally on initiatives that deliver customer trust at scale, act as the primary contact for strategic and enterprise escalations, and support executive briefings and legal negotiations on security and compliance terms. Requirements include 10+ years in management across security, governance, risk, and compliance; experience mentoring and developing teams; ability to influence cross-functional teams; proven success in scaling trust programs; ability to brief executives and customers; and knowledge of certifications such as FedRAMP, ISO 27001, PCI-DSS, plus experience with regulatory compliance, global privacy programs, and large-scale enterprise cloud solutions.

Atlassian allows employees to choose where they work (office, home, or a hybrid) to support personal goals, but this remote role requires you to be located in US timezones. The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian’s on-premise and cloud products. As Senior Manager, you will drive growth and expansion of how we promote customer trust, overseeing interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support, and leading improvements to processes, tooling, and product features. You will lead a high-performing AMER-based team, contribute to strategic planning, and act as the primary contact for strategic and enterprise customer escalations, guiding timely resolutions and post-incident process improvements. Requirements include 10+ years in management roles across security, governance, risk, and compliance; experience mentoring teams; cross-functional influence; proven ability to scale trust programs; knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS); and experience with regulatory compliance, global privacy programs, or cloud security in large-scale enterprises.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally, but this remote role requires you to be in US timezones. The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian’s on-prem and cloud products. As a Senior Manager, you will drive the growth and expansion of how we promote customer trust by leading cross-functional collaboration with Trust & Security, GTM/Sales, Compliance, Privacy, Legal, and Customer Support and by improving processes, tooling, and product features. You will oversee a high-performing AMER-based team, serve as the primary point of contact for strategic and enterprise customer escalations, and support executive briefings and post-incident reviews to prevent recurrence. The role requires 10+ years in security/GRC, leadership experience, ability to influence across departments, proven success scaling trust programs, and knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS) with experience in regulatory compliance, privacy programs, and large-scale enterprise cloud solutions.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, but this remote role requires you to be in US time zones. The Trust Engagement team is a globally distributed group of security and compliance professionals that helps customers perform risk assessments to trust Atlassian’s cloud and on-premise products. As Senior Manager, you will lead the AMER-based team, drive the growth of Trust Engagement, and collaborate across Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support to improve processes, tooling, and customer trust outcomes. You will act as the primary point of contact for strategic and enterprise customer escalations, support executive briefings, and assist legal in negotiating security and compliance terms for customer agreements. The role requires 10+ years of leadership in security/GRC, proven cross-functional influence, experience scaling trust programs, executive briefing capability, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS, plus experience with regulatory/privacy/cloud security in large-scale enterprise cloud environments.

Atlassian offers flexible work options—office, home, or hybrid—and hires globally, but this remote role requires you to be located in US time zones. You’ll join the Trust Engagement team, a globally distributed group of security and compliance professionals helping customers assess risk to trust Atlassian products. As Senior Manager, you will lead an AMER-based team, drive strategic improvements to Trust & Security practices, and partner across security, compliance, privacy, legal, GTM/sales, and support to scale trust outcomes. You’ll serve as the primary liaison for strategic and enterprise customer escalations, support executive briefings, and assist legal in negotiating security and compliance terms for customer agreements. Requirements include 10+ years in security/governance/risk/compliance management, a proven track record of building high-performing teams and cross-functional influence, executive briefing ability, and knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS) and cloud-security/privacy programs in large-scale enterprises.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, but this remote role requires being located in US timezones. The Trust Engagement team is a globally distributed group of security and compliance professionals helping customers perform risk assessments to trust Atlassian products, focusing on both on-premise data and Cloud Products. As Senior Manager, you’ll lead the AMER-based team, drive growth of the Trust program, improve processes, influence security features, and partner with Security, Go-To-Market, Compliance, Privacy, Legal, and Customer Support to strengthen customer trust. You will be the primary point of contact for strategic and enterprise customer escalations, support Atlassian Executive Briefings, and assist Legal in negotiating security and compliance terms for customer agreements. Requirements include 10+ years in security/governance/risk/compliance, leadership and cross-functional influence, experience scaling programs across large organizations, executive briefing experience, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS, plus experience with Regulatory Compliance, Global Privacy Programs, and Cloud Security.

- Atlassian supports flexible, distributed work, allowing employees to work in an office, from home, or in a hybrid arrangement to help balance family and personal goals. - The company hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of its distributed-first approach. - The Identity and Governance Product team lead will manage a team of product managers responsible for the vision, strategy, and execution of enterprise-ready products for Atlassian Guard Standard and Enterprise Posture Management to ensure Atlassian Cloud meets enterprise requirements. - They will drive the roadmap, align investment and execution, and partner with engineering, design, security, and go-to-market teams to deliver high-impact features on time, while engaging with enterprise customers in regulated industries to translate their needs into priorities. - The role also emphasizes mentoring PMs, fostering customer obsession and operational excellence, driving adoption and satisfaction for Guard Standard, and ensuring EPM meets the needs of developers and end users while staying ahead of evolving posture management and compliance requirements.

Atlassian offers flexible, distributed-first work options and hires globally where we have a legal entity, with virtual interviews and onboarding. As Identity and Governance Product team lead, you will lead PMs responsible for the vision, strategy, and execution of enterprise-ready products, focusing on Atlassian Guard Standard and Enterprise Posture Management. You will drive the roadmap to ensure Atlassian Cloud meets enterprise requirements and collaborate with adjacent teams to align vision, strategy, investments, and execution. Responsibilities include setting and communicating a compelling vision, mentoring PMs, and partnering with engineering, design, security, and go-to-market to deliver high-impact features on time and at scale, all while fostering a culture of customer obsession and operational excellence. You will engage with enterprise customers, especially in regulated industries, translate their needs into priorities, drive adoption and satisfaction for Guard Standard, and ensure EPM meets developers and end users by staying ahead of evolving posture management and compliance requirements.

Atlassian supports flexible work—office, remote, or a mix—and can hire globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first model. As the Identity and Governance Product team lead, you will oversee a team of product managers responsible for the vision, strategy, and execution of enterprise-ready products, including Atlassian Guard Standard and Enterprise Posture Management. You will own the roadmap to ensure Atlassian Cloud meets modern enterprise requirements and collaborate with adjacent teams to align vision, strategy, investments, and execution around compliance and trust. Key duties include setting and communicating a compelling strategy, mentoring PMs, fostering customer obsession, innovation, and operational excellence, and partnering with engineering, design, security, and go-to-market to deliver high-impact features on time and at scale. You will engage with enterprise customers to understand their needs, translate them into priorities, drive adoption and satisfaction for Guard Standard, and ensure Enterprise Posture Management meets the needs of developers and end users while staying ahead of evolving posture management and compliance requirements.

Atlassian supports flexible work locations and a distributed-first approach, hiring globally with virtual interviews and onboarding. The Identity and Governance Product team lead will guide a team of product managers responsible for the vision, strategy, and execution of enterprise-ready products, including roadmaps for Atlassian Guard Standard and Enterprise Posture Management. The role requires collaboration with adjacent teams to align vision, strategy, investment, and execution across compliance and trust. Core duties include setting a compelling vision, mentoring PMs, fostering customer obsession, and partnering with engineering, design, security, and go-to-market to deliver high-impact features on time and at scale. The job also involves engaging with enterprise customers (especially in regulated industries), translating their needs into priorities, driving adoption and satisfaction for Guard Standard and EPM, and staying ahead of evolving posture management and compliance requirements.

Atlassian's Identity team builds authentication and authorization offerings to secure the identities and data of all Atlassian cloud customers for 300,000+ companies worldwide. The team is dedicated to making the world's largest companies successful with Atlassian cloud. As a Principal Technical Program Manager in the Identity team, reporting to the Head of TPM, you will lead complex technical programs and capabilities of Atlassian’s identity platform. Responsibilities include understanding enterprise customers' critical unmet identity and access management needs, designing cohesive platform solutions, and collaborating across Atlassian products to develop long-term strategies and roadmaps. You will partner with engineers and architects to address technical challenges, identify risks with mitigation plans, and communicate program status to stakeholders.

Atlassian's Identity team builds and runs authentication and authorization offerings to secure the identities and data of all Atlassian cloud customers, helping 300,000+ companies worldwide become more productive. The role is Principal Technical Program Manager in the Identity team, reporting to the Head of TPM, and it involves leading complex technical programs and capabilities of Atlassian's identity platform. Responsibilities include customer development, understanding and prioritizing critical unmet identity and access management needs of enterprise customers. Platform program management and strategic planning involve designing cohesive solutions that evolve the identity platform, aligning with business objectives, and developing long-term roadmaps with cross-product collaboration. The role also entails technical collaboration with engineers and architects, as well as risk identification, mitigation planning, and communicating program results and status to stakeholders.

Atlassian supports a distributed-first work model, allowing office, home, or hybrid arrangements, with global hiring and virtual interviews and onboarding. The Central AI team aims to accelerate AI innovation by building core infrastructure, capabilities, and experiences, focusing on conversational AI that leverages Atlassian’s knowledge of customers’ work and organizational context, and they are in very early stages with exploration and customer research. As Principal Product Manager for AI Quality, you will shape and execute Atlassian’s vision for delivering high-quality AI products and experiences that underpin its AI-driven offerings. Key responsibilities include defining and driving the strategic vision and roadmap for AI quality, leading initiatives to improve AI model quality, reliability, and trustworthiness, and ensuring alignment with goals and user expectations. You will work cross-functionally with engineering, data science, product, and design; develop customer insights, validate improvements with users, advocate for quality standards, and communicate progress—highlighting Atlassian’s advancements in search relevance and quality to customers and stakeholders.

Atlassian supports a flexible, distributed work model with locations of choosing, virtual interviews and onboarding, and hiring in any country where it has a legal entity. The Central AI team aims to accelerate AI innovation by building core infrastructure, capabilities, and experiences, especially in conversational AI that leverages knowledge of customers’ work. They are in early stages, expecting exploration, experimentation, and customer research to validate hypotheses and identify the right solutions. As Principal Product Manager for AI Quality in Central AI, you will shape and execute Atlassian’s vision for delivering high-quality AI products and superior user experiences. Responsibilities include defining the strategic vision and roadmap for AI quality, driving reliability and trust, collaborating cross-functionally, prioritizing customer insights, and communicating progress and value to customers and stakeholders.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The Central AI team aims to accelerate AI innovation by building core infrastructure, capabilities, and experiences, including early-stage conversational AI products that leverage understanding of customers’ work and organizational knowledge, with exploration and hypothesis validation through customer research. As Principal Product Manager for AI Quality in Central AI, you’ll shape and execute Atlassian’s vision for delivering high-quality AI experiences in AI-driven products. Responsibilities include defining strategic vision and roadmaps for AI quality, leading initiatives to improve AI model quality, reliability, and trustworthiness, and collaborating cross-functionally with engineering, data science, product, and design to implement improvements and elevate user experience. You’ll focus on a customer-centric approach—developing insights to identify quality gaps, validating enhancements with users and stakeholders, and communicating progress through compelling storytelling to customers, stakeholders, and the broader community, highlighting Atlassian’s advancements in search relevance and quality.

Atlassian supports flexible, distributed work and hires globally, with virtual interviews and onboarding as part of being distributed-first. The Central AI team aims to accelerate AI innovation by building core infrastructure and capabilities, especially in conversational AI that leverages understanding of customers’ work and organizational knowledge, and it’s still in very early, exploratory stages guided by customer research. The Principal Product Manager for AI Quality will shape and execute Atlassian’s vision for delivering high-quality AI products, focusing on superior quality experiences that underpin AI-driven solutions. Responsibilities include defining the strategic vision and roadmap for AI quality, leading initiatives to improve quality, reliability, and trustworthiness of AI models and experiences, and ensuring alignment with organizational goals and user expectations. The role also requires cross-functional collaboration with engineering, data science, product, and design; a customer-centric approach with deep insights and regular user engagement; and clear communication and storytelling to stakeholders—highlighting Atlassian’s advancements in search relevance and quality.

We are looking for a Senior Site Reliability Engineer to join our SRE team that owns the infrastructure, tooling, and automation for Jira and Confluence Cloud and focuses on customer reliability. The ideal candidate is a technical leader aware of current industry reliability trends, with experience mentoring others and a passion for changing the status quo. They will report to the Senior Engineering Manager and, on day one, should have 5+ years operating high-availability, fault-tolerant, distributed software in production, plus hands-on cloud experience including at least 1 year on GCP, familiarity with Unix/Linux, and a strong emphasis on debugging, code improvement, and automation. The role requires backend engineering experience in Java, Go, or Python. Excellent written and verbal communication skills and the ability to explain complex technical issues to both technical and non-technical audiences, along with a genuine desire to mentor and coach engineers.

A Senior Site Reliability Engineer is sought to scale Cloud services and join the SRE team that owns the infrastructure, tooling, and automation behind Jira and Confluence Cloud, with a deep understanding of how Atlassian products leverage cloud infrastructure to meet reliability expectations. The ideal candidate is a technical leader who stays current with industry reliability trends, has experience mentoring and growing teammates, and can share knowledge broadly. They will analyze and improve services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting directly to the Senior Engineering Manager. On day one, candidates should have 5+ years operating high-availability, fault-tolerant, scalable distributed software in production, plus 5+ years of hands-on cloud experience (at least 1 year on GCP), Unix/Linux familiarity, and a strong emphasis on debugging, improving code, and automating routine tasks. They should also have backend engineering experience in Java, Go, or Python, excellent communication skills for technical and non-technical audiences, and a desire to mentor and coach engineers.

Atlassian supports flexible work locations—office, home, or a hybrid—hiring globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company invites you to join the Customer Support Services (CSS) team to deliver legendary support that delights customers and deepens loyalty to Atlassian. The CSS Incident Manager (CSS IM) role focuses on handling customer-facing reliability and security incidents by coordinating across Engineering, Support, Product, Legal, and other teams, using a customer-first mindset. Responsibilities include proactive incident communication via Status Page and notifications, leading response and remediation, participating in post-incident reviews, and using data to identify root causes and assess customer impact. The position also emphasizes cross-functional collaboration, continuous improvement, mentoring, and creating runbooks, playbooks, and training materials to strengthen incident management.

Atlassian offers flexible working options (office, remote, or hybrid) with global hiring and virtual interviews/onboarding as part of its distributed-first approach. The company invites applicants to join the Customer Support Services (CSS) team as a highly experienced Incident Manager (CSS IM) to drive exceptional, customer-focused incident response. The CSS IM leads customer-facing reliability and security incident response, coordinating cross-functional teams (Engineering, Support, Product, Legal) and delivering timely, clear updates to customers through official channels like Status Page and case notifications. They participate in post-incident reviews, drive actionable improvements, and use data to uncover root causes and understand customer impacts while maintaining open communication with internal stakeholders. The role emphasizes collaboration and continuous improvement, developing and maintaining incident management documents, runbooks, playbooks, and training materials to raise incident-management standards across the CSS team.

At Atlassian, employees can work office, from home, or hybrid, with virtual interviews and onboarding as part of a distributed-first approach and global hiring capabilities. The company continues to invest in its largest, most strategic customers and partners with 82% of the Fortune 500, including IBM, Tesla, Dish, and Lufthansa. The Account Management team aims to deepen customer relationships, drive retention and expansion across Atlassian’s portfolio, and will report to the Manager, Strategic Account Management APAC while enabling total book of business growth with the Global Sales team. The role requires an adaptable, collaborative professional who can manage multiple opportunities, excel in discovery, advocate for customers, and consistently meet revenue targets through expansion within their book of business. Responsibilities include accelerating revenue growth via a tops-down, solution-oriented approach, developing senior relationships, managing high-value renewals and expansions, end-to-end growth opportunity management, cross-functional collaboration, and identifying and mitigating risks to maintain customer satisfaction.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - The company is investing in its largest, most strategic customers, partnering with 82% of the Fortune 500 and teams at IBM, Tesla, Dish, Lufthansa, and others. - The Account Management team aims to deepen customer relationships, address complex challenges, and drive value realization across Atlassian’s solutions, focusing on retention and expansion for enterprise accounts. - The role involves accelerating revenue growth across the full product portfolio by leveraging existing customer footprints, developing senior relationships, and managing renewals and expansions, reporting to the Manager, Strategic Account Management APAC. - Responsibilities include account planning with the Sales team, driving total book of business growth through cross-sell and upsell opportunities, staying current on product updates, forecasting, identifying risks, and advocating for customer needs across internal partners.

The role is for a Senior Software Engineer at Zendesk to build and evolve a real-time data ingestion platform, focusing on data quality, observability, and pipeline reliability as data moves from Kafka to Snowflake via Snowpipe Streaming. Key responsibilities include designing, building, and maintaining data quality systems and pipelines; using Snowflake, Docker/Kubernetes, and Kafka to enable scalable, observable data movement; collaborating cross-functionally to close gaps in data quality and tooling, building internal tooling for schema validation, data experimentation, and automated checks; owning the reliability and performance of ingestion systems on AWS; architecting core components with Kafka and Snowpipe Streaming; and championing testing, CI/CD, automation, and platform tooling for quality and lineage. Core skills required are solid programming (preferably Java), experience with distributed data systems (Kafka, Snowflake), familiarity with data quality tooling, strong SQL for diagnostics and DQ workflows, experience with Docker/Kubernetes, and strong debugging/observability. You should bring a systems mindset, passion for resilient, high-throughput real-time platforms, the ability to influence technical direction, strong communication and mentoring skills, and a bias toward automation and platform thinking; nice-to-haves include GenAI tools or ML/AI data workflows, cloud-native platforms (AWS/GCP), and exposure to dbt or ELT frameworks. Location eligibility notes: Zendesk can hire only candidates physically located to work from Maharashtra (and Karnataka per updated posting), with a hybrid schedule requiring on-site presence, and the company emphasizes diversity, inclusion, and potential AI screening with accommodations available on request.

Zendesk seeks a Regional Vice President for Asia (covering GCR, SEA, and Korea) to lead senior sales specialists for a fast-growing NYSE-listed SaaS company, reporting to the Senior VP of Sales for Asia Pacific & Japan. The role involves developing and executing a long-term regional growth strategy, scaling the organization, strengthening partnerships, and driving new business with key enterprise accounts across diverse markets. You will provide visionary leadership to distributed sales teams, define regional customer acquisition strategies (inbound and partner-driven), own revenue targets, recruit and coach leaders, and deliver regular performance reporting with KPIs to executives. Requirements include 10+ years in software/SaaS sales, 5+ years in senior cross-country leadership in Asia with a track record of revenue growth, and proven success closing mid-market (~$12K ARR+) to large deals over $1M ARR, along with deep regional market understanding and strong enterprise relationships. Zendesk emphasizes a customer-experience mission, offers a hybrid work model, may use AI in screening, and is an equal opportunity employer committed to diversity and inclusion with accommodations available for applicants with disabilities.

The Senior Engineer will uplift, scale, and maintain Zendesk's platform infrastructure built with Kubernetes, AWS services (EC2/EKS/CloudFormation/IAM), containerd, and HashiCorp tooling, and will automate deployment and lifecycle management using pipelines like Spinnaker. The role involves building monitoring, management, alerting systems, dashboards, and tooling, contributing to open source, maintaining engineering docs and internal blogs, and supporting engineers running workloads on the Kubernetes-based platform, while collaborating with compliance and security teams to ensure reliability and SOC-II compliance. You will work in a tightly knit Scrum team, participate in on-call rotations to debug production issues and maintain uptime, and drive projects end-to-end with strong ownership and a focus on best practices and test coverage. Must-have qualifications include moderate Kubernetes experience, moderate experience in Go or Ruby, moderate Platform Engineering/DevOps experience, moderate AWS experience (EC2/EKS/CloudFormation/IAM), eagerness to learn, and the ability to deliver high-quality code with good test coverage. Nice-to-have qualifications include Linux experience, on-call production support experience, and self-managed Kubernetes clusters; the role requires physical location in Maharashtra or Karnataka with a hybrid in-office schedule, and Zendesk is an equal opportunity employer that may use AI screening and provides accommodations as needed.

Zendesk is hiring a Revenue Recognition Manager with deep ASC 606 expertise to manage revenue recognition for SaaS contracts and oversee related processes, systems, and policies. The role includes ensuring fundamental ASC 606 compliance, serving as an advisory resource on customer contracts and amendments, and using data-driven analysis to guide management decisions. Other duties involve driving continuous improvement of revenue processes, ensuring data integrity of revenue and contract data, and supporting financial reporting and audits. Requirements include strong ASC 606 knowledge in SaaS, a degree in accounting or finance (CPA preferred), experience with Zuora, Z-Revenue, NetSuite, and Salesforce, plus excellent analytical, collaboration, and project-management skills, the ability to work US hours, and must be located in Mexico City or Estado de Mexico. The position offers a hybrid work model, Zendesk’s commitment to diversity and inclusion, an AI screening notice, and accommodations for applicants with disabilities.

Zendesk is hiring an AI Sales Specialist in the AMER region (EMC segment) as a quota-carrying overlay role to work with Core Account Executives, prospect, demo, and close deals across the AI product suite. You’ll own sales quotas, collaborate with the core sales team to grow revenue from existing Zendesk accounts and new business, and lead AI proofs-of-concept while cultivating client relationships through value-based selling. You’ll partner with the AI Success team to identify expansion and cross-sell opportunities, support commercial modeling, and help forecast automation rates to maximize ARR while meeting customer requirements. The role also entails AI sales enablement and product duties, acting as a subject-matter expert, owning enablement initiatives in your territory, and maintaining deep knowledge of the AI Agent portfolio to tailor demos. Requirements include proven quota-carrying sales experience (preferably CX/Conversational AI), strong communication skills, travel willingness, and overlay/co-sell experience; the US OTE ranges from $152k to $228k with a 60/40 base/commission split, and Zendesk emphasizes equal opportunity, diversity, hybrid work options, and accommodations.

Figma is expanding its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-powered iteration for real-time collaboration worldwide. The role is a full-time community builder and connector who will own flagship initiatives like hackathons, community recognition, and advocacy programs, while helping steward community spaces. You will design and lead hackathon and contest programs to drive product adoption, scale an advocacy program, develop recognition and awards, partner across marketing and product teams, and define and report success metrics across growth, retention, advocacy, and adoption. Requirements include 5+ years in community engagement or marketing, proven experience running scalable programs, strong operations and program management skills, cross-functional collaboration ability, familiarity with Figma, and a strategic yet hands-on mindset with a passion for meaningful community experiences. The role can be based in US hubs or remotely, with salary ranges disclosed for certain locations and localization for remote roles, plus equity and a comprehensive benefits package, an equal opportunity and accommodations policy, and a note that candidates should expect cameras-on during video interviews and in-person onboarding.

Figma is expanding its community team to build programs that inspire engagement, advocacy, and adoption, including flagship initiatives like hackathons, community recognition, and advocacy programs. This full-time role can be based in a US hub or remotely in the United States and involves designing and leading hackathons, scaling advocacy, developing recognition programs, partnering cross-functionally, and defining success metrics. Requirements include 5+ years in community engagement or marketing, proven experience running scalable programs, strong operations and program management, cross-functional collaboration, familiarity with Figma, and a strategic-but-hands-on approach. Compensation includes an annual base salary range of $122k–$260k for SF/NY hubs, with remote pay localized to 80–100% of the range, plus equity and a broad benefits package. Figma is an equal opportunity employer that offers accommodations for applicants with disabilities; they request cameras on during video interviews and in-person onboarding, and encourage applications even if past experience doesn’t perfectly match the description.

Sentry is hiring a Technical Support Manager to lead a team of Support Engineers with a hands-on, front-line approach, spending a portion of the week in the queue, debugging, and acting as the primary SME. The role requires serving as the ultimate escalation point for complex questions about Sentry’s SDKs and trace propagation, triaging and reproducing bugs by reading source code, engaging with users in public channels, mentoring the team, owning core metrics, shaping the knowledge base, and participating in on-call incident command. Qualifications include 8+ years in technical support, software engineering, or sales engineering; 2+ years of people management; the ability to read and debug code; experience with Python or JavaScript; and knowledge of modern stack aspects like CI/CD, APIs, microservices, and observability, with bonuses for OSS contributions or DevOps experience. The base salary is 165,000 CAD, with eligibility for benefits such as incentive compensation, equity, paid time off, and health insurance, and Sentry emphasizes equal opportunity and disability accommodations. Sentry highlights a hybrid work model and open-source culture, inviting candidates who enjoy building and solving problems for developers to help advance its software monitoring tools.

Sentry is on a mission to help developers write better software faster, backed by over $217 million in funding and 100,000+ organizations, with clients like Disney and Microsoft. The company uses a hybrid work model with in-office anchor days on Mondays, Tuesdays, and Thursdays. The Senior Backend Engineer role on the Issue Workflow team will focus on Sentry’s core debugging experience (alerts, issue search, and issue details) and involve building backend systems that process billions of queries per day, spanning event ingestion, search, and storage across open-source codebases. You’ll collaborate with Engineering Managers, Product Managers, and Product Designers to ideate and ship features using React (TypeScript) and Django (Python), build tests and monitoring, mentor teammates, and work with AI/ML and infrastructure teams. Qualifications include 7+ years of software engineering experience, a CS degree or related experience, strong Django/Python skills, familiarity with React/TypeScript, a salary range of $185k–$288k, comprehensive benefits, and Sentry’s commitment to equal opportunity and accommodations.

SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company seeks a Senior Talent Acquisition Partner (hybrid role based in Ahmedabad) to drive growth by recruiting top talent aligned with SmartBear’s values. You will partner with hiring managers, manage high-volume pipelines for global roles, oversee end-to-end recruitment, conduct multi-channel outreach, assess candidates, and ensure an exceptional candidate experience while using data to inform decisions. Requirements include 8+ years in high-volume recruitment, a proven track record of meeting hiring metrics, strong communication and relationship skills, experience with ATS and sourcing via Greenhouse, Naukri, and LinkedIn, and an interest in applying AI to recruiting. Why join: opportunities for career growth, a holistic People & Culture approach, commitment to inclusion and diversity, global offices, and recognition as an equal opportunity employer.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it is the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem since 2007. They emphasize a heart-driven tech culture and remote-first practices as they seek a Senior Software Engineer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA, and technical writers. Responsibilities include writing efficient, testable client-side code in TypeScript/JavaScript, creating unit and integration tests, performing code reviews, and solving user-focused problems with attention to usability, security, and performance. Requirements include 4+ years of frontend development, 1+ year of commercial TypeScript with React, a CS degree, strong TS/JS/CSS/HTML skills, experience building complex UIs and optimizing performance, solid English communication, and the ability to work autonomously in a remote, multicultural environment; Java/Kotlin experience is a plus. Benefits and culture include Remote First work, unlimited vacation, health/dental/vision and savings plans, training and WFH reimbursement, social activities, optional in-person meetups and travel to international offices, an employee referral program, and a steadfast commitment to equal opportunity with applications accepted in English.

Atlassian lets employees choose where to work—office, home, or hybrid—and hires in any country where they have a legal entity. The Talent Acquisition Enablement Team drives efficiency, technology innovation, operational excellence, and quality data/experiences, and they’re hiring an experienced TA Enablement leader. The role reports to the Global Head of Talent Acquisition Enablement and is remote in the Pacific Time Zone to collaborate with teams across the US, Australia, Europe, the Philippines, and India. Responsibilities include leading a team of Program Managers to drive core TA programs, providing strategic direction and guidance on trends and policies, coaching enablement efforts, and improving recruiting systems through cross-functional partnerships. Requirements include 7+ years in TA Enablement leadership and recruiting, strong analytical and leadership skills, experience with project/program management (Agile/Scrum/PMP), and preferably experience in the global technology industry.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with the Talent Acquisition Enablement Team focused on efficiency, technology innovation, operational excellence, and quality data and experiences. - The company is hiring an experienced people manager to join the TA Enablement leadership team, reporting to the Global Head of Talent Acquisition Enablement, for a remote Pacific Time Zone role spanning teams in the US, Australia, Europe, Philippines, and India. - What you'll do includes leading a team of Program Managers to drive core TA programs, providing strategic direction on trends and policies, coaching enablement initiatives, and improving recruiting systems for operational effectiveness and recruiter/hiring manager enablement. - You'll build relationships with cross-functional partners across Talent Acquisition and work with HR, finance, operations, technology, and people data to implement integrated strategies, and analyze program outcomes using benchmarking to support continuous improvement. - Required background includes 7+ years as a TA Enablement leader for a 10,000+ employee organization, 7+ years in recruiting with deep expertise in the hiring lifecycle and TA operations, people leadership and program management experience, strong analytics and data-driven decision-making, experience shaping TA strategy and hands-on execution, and project/program management experience (Agile/Scrum/PMP), with preference for experience in the global technology industry.

Atlassian offers flexible work options—office, remote, or a hybrid—and hires globally in countries with a legal entity to help staff support family and personal priorities. The Talent Acquisition Enablement Team drives transformational and continuous improvement in TA, focusing on efficiency, technology innovation, operational excellence, and high-quality data and experiences. They’re hiring an experienced people manager to join the TA Enablement leadership, reporting to the Global Head, for a remote role in the Pacific Time Zone coordinating with teammates in the US, Australia, Europe, Philippines, and India. You’ll lead a team of Program Managers, provide strategic TA direction, coach on enablement programs, improve recruiting systems, build cross-functional relationships, and lead programs with HR, finance, operations, technology, and people data experts to implement integrated strategies and measure impact. Required background includes 7+ years as a TA Enablement leader for large organizations, 7+ years in recruiting with funnel optimization, people leadership in program management, strong analytics, data-driven decision-making, innovative thinking, and experience with project/program management methodologies (Agile, Scrum, PMP); global tech industry experience preferred.

Atlassian allows employees to work from the office, from home, or a combination of the two, and hires in any country where it has a legal entity. The Talent Acquisition Enablement Team focuses on transformational and continuous improvement in efficiency, technology innovation, operational excellence, and data-driven experiences, and they’re hiring an experienced people manager to join the TA Enablement leadership. The role reports to the Global Head of Talent Acquisition Enablement and is a remote position in the Pacific Time Zone to coordinate with teams across the US, Australia, Europe, the Philippines, and India. Responsibilities include leading a team of Program Managers to drive core TA programs, providing strategic direction and guidance, coaching on enablement programs, improving recruiting systems and tooling, and partnering cross-functionally to implement integrated strategies with HR, finance, operations, technology, and people data, while analyzing outcomes for continuous improvement. Requirements include 7+ years as a TA Enablement leader for large organizations (e.g., 10,000+ employees), deep recruiting lifecycle expertise, people leadership with a program management focus, strong analytics and data-driven decision-making, and experience in project/program management (Agile/Scrum/PMP), with a preference for global tech industry experience.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where the company has a legal entity. The Talent Acquisition Enablement Team drives transformational and continuous improvements in TA, focusing on efficiency, technology innovation, operational excellence, and quality data and experiences, and they are hiring an experienced people manager to join the Enablement leadership. The role reports to the Global Head of Talent Acquisition Enablement and is remote in the Pacific Time Zone to coordinate with team members in the United States, Australia, Europe, the Philippines, and India. You will lead a team of Program Managers delivering core TA programs, provide strategic direction and guidance on trends and policies, coach on enablement initiatives, and drive system and process improvements in recruiting. Candidates should have 7+ years of TA Enablement leadership (supporting 10K+ employees), deep recruiting and TA operations experience, strong analytics and data-driven decision-making, and familiarity with project/program management methodologies; global technology industry experience is preferred.

- Atlassian supports flexible work options (office, home, or hybrid) and operates as a distributed-first company with virtual interviews and onboarding; the Senior Engineering Manager role is fully remote but requires you to be located in a US time zone. - As a Senior Engineering Manager, you’ll be a technical leader and people manager, guiding production-service technical decisions, helping prioritize and organize the team’s work, and providing career growth and mentorship to 10–18 engineers on a Full Stack Software Engineering Team. - You’ll work closely with design and product management to build user journeys that unlock the potential of future customers, as part of a unified R&D effort prioritizing cloud migration and value across Jira, Confluence, Trello, and Bitbucket. - The role involves inspiring innovation and operational excellence, owning the delivery of critical projects in a microservices environment, being the engineering voice in quarterly planning, and helping to build an open, trusting, operationally mature culture. - You’ll participate in hiring planning and budgeting, collaborate in technical/architectural discussions, provide direction, and drive decision-making to contribute to a world-class engineering organization of empowered teams.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally wherever they have a legal entity, with virtual interviews and onboarding as part of their distributed-first approach. The Senior Engineering Manager role is fully remote but requires you to be located in a US time zone, and you'll be a technical leader and people manager guiding 10-18 engineers on a full-stack software engineering team. You will collaborate with design and product management to build user journeys that unlock future customers’ potential, help prioritize work, and provide career growth and mentorship. The future team is part of a world-class engineering organization within a unified R&D effort, prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. Responsibilities include inspiring innovation and operational excellence, owning delivery of critical projects in a microservices environment, being the engineering voice in quarterly planning, building an open, trustful culture, and participating in hiring planning and budgeting to drive technical decisions.

Atlassian offers flexible work options—office, home, or hybrid—and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. For this role, Atlassian can hire from anywhere in Germany and the Netherlands, reflecting its regional flexibility. The company aims to help customers win in the digital economy and has built a multi-billion-dollar software business with over 300,000 paying customers, hundreds of partners, and millions of users worldwide. Its culture is open, welcoming, collaborative, and relentlessly focused on customers’ success. The Strategic Solution Sales team drives adoption of the Service Collection among the largest customers, with the Strategic Solution Sales Executive acting as a customer champion, owning a regional territory, and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing to develop and execute sales strategies, stay ahead on industry trends, engage customers with value-based solutions, and explore co-selling opportunities.

At Atlassian, you can work office, from home, or a hybrid, with virtual interviews and onboarding, and the company hires globally where it has legal entities; for this role, hires can come from Germany and the Netherlands. The company is on a mission to help customers compete in the digital economy, has built a multi-billion-dollar software business with hundreds of partners and millions of users, and maintains an open, collaborative culture focused on customer success. The Strategic Solution Sales team drives adoption of Atlassian’s Service Collection (ESM/ITSM/CSM) among the largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeds insights back to product and engineering, owns a regional account territory, and partners with Strategic Account Executives, Solution Engineering, channel partners, Product, and Marketing. Key responsibilities include developing and executing revenue-growth sales strategies for named strategic accounts in the DACH region, leading on Service Management industry trends, engaging with customers to understand needs and propose value-based solutions, and coordinating with cross-functional teams to align on sales strategies and explore co-selling opportunities.

Zendesk is seeking a Staff Machine Learning Engineer to level up its full-text search platform and AI-powered products, including retrieval-augmented-generation bots, used by over 145,000 global brands. The role involves delivering AI capabilities at scale with the latest LLM tech, collaborating with Product Management, ML scientists, and engineers to define features, mentoring juniors, maintaining service stability, writing clean code, and contributing to technical design, while tackling challenges like expanding RAG use cases, hybrid search, ranking, indexing speed/cost, and multi-channel retrieval. Basic qualifications include proficiency in Python or Ruby, solid software architecture knowledge, a collaborative growth mindset, ability to work independently, experience building scalable applications, and the ability to form hypotheses and analyze experiments. Preferred qualifications include designing and optimizing ML-based search (Elasticsearch), AWS cloud experience, and event-driven architectures using Kafka. The tech stack features Python/Ruby, PyTorch, AWS, data stores such as MySQL, Redis, S3, Elasticsearch, Kafka, and Snowflake, with Kubernetes and Docker for deployment and Datadog/Sentry for monitoring, and Zendesk offers growth opportunities, ownership at scale, specialization options, a hybrid work policy, and a commitment to equal opportunity and inclusion with accommodations for applicants.

Zendesk is hiring a Strategic Enterprise Account Executive to drive revenue growth in strategic enterprise accounts with a strong emphasis on AI, building trusted relationships with C-level stakeholders and tailoring Zendesk solutions to complex business needs. Key responsibilities include developing and executing strategic sales plans to meet or exceed quotas, engaging senior decision-makers, negotiating and closing complex deals, collaborating with Customer Success, Solutions Engineering, Marketing, and Product teams, maintaining a robust AI sales pipeline with accurate forecasts, and representing Zendesk at industry events. Qualifications include a bachelor’s degree or equivalent, 7+ years of enterprise SaaS sales experience with a proven track record of meeting targets in complex cycles, the ability to influence C-level executives, excellent communication and negotiation skills, and proficiency with CRM tools and sales methodologies. Why Zendesk? the role offers exposure to cutting-edge technology in customer experience, a collaborative culture, uncapped commission, and comprehensive benefits. The US OTE ranges from about $249,000 to $373,000 with a 50/50 base-to-commission mix, and final offers consider experience and location and may include bonuses or incentives; Zendesk also emphasizes fairness, diversity, inclusion, AI-based screening practices, and accommodations for applicants with disabilities.

The role is an AI Sales Specialist at Zendesk, a quota-carrying overlay position working with the Core AE team to drive growth and adoption of Zendesk's AI products in the EMC segment across the Americas. Main duties include taking ownership of sales quotas, collaborating with the core sales team to pursue revenue from existing Zendesk accounts and new business, and engaging customers with a value-based approach while leading and supporting approved AI proofs of concept. The role also covers AI sales enablement—serving as an AI solutions expert, owning enablement initiatives for an assigned territory, and ensuring AEs receive product updates, plays, and market insights to generate prospects and qualify opportunities. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), a track record of meeting/exceeding targets, strong communication skills, willingness to travel, and ideally experience in an overlay AE or co-sell setup. Compensation in the US ranges OTE $152k-$228k with a 60/40 base/commission split and potential bonuses/benefits; Zendesk also emphasizes its inclusive culture with hybrid work options, notes that AI screening may be used in hiring, and remains an equal opportunity employer offering accommodations.

Zendesk is a leading customer experience and support platform hiring for a software sales role in ANZ, based in Melbourne, with a hybrid onsite/remote arrangement (onsite 3 days a week). The role is a pure hunting sales position focused on identifying, qualifying, and developing opportunities across SMB/Commercial/Enterprise segments, working with internal stakeholders such as sales and product managers, industry sales directors, and marketing. Key responsibilities include engaging with prospects to understand challenges, generating high-value pipeline, collaborating to target prospects, and maintaining a robust pipeline with a top-tier customer experience. Candidates should have at least 2 years of sales-related experience, business development experience within ANZ, a competitive self-starter mindset, excellent communication and organizational skills, and a bachelor’s degree is preferable. Zendesk emphasizes diversity, equity, and inclusion, is an equal opportunity employer, may use AI for screening, and provides accommodations for disabilities, with a hybrid work model that combines in-person collaboration and remote flexibility.

Figma is expanding its team to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The Billing organization is a full-stack engineering group automating revenue workflows and end-to-end payment and billing capabilities for all Figma customers, crucial to growth and product launches. They are seeking an experienced engineering leader to scale the business, responsible for checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management, in partnership with Accounting, Product, Design, Data, Marketing, and GTM. The role involves partnering with Product and Design on a long-term roadmap, hiring and developing engineers, building trust and accountability, and fostering an inclusive, diverse engineering culture, with the position remote in the US or based in a US hub. Qualifications include 4+ years leading engineering teams, strategic roadmapping, and billing/payments experience, with added pluses for strong product sense and distributed leadership; compensation includes a base salary range of $250,000–$350,000 for SF/NY, equity and comprehensive benefits, equal opportunity and accommodation commitments, and notes about camera-on interviews and in-person onboarding.

- Figma is growing its team of creatives and builders to make design accessible, enabling ideas to become products through brainstorming, prototyping, translating designs into code, and AI-driven iteration, all with real-time collaboration from anywhere in the world. - The Billing organization is a full-stack engineering group automating revenue workflows and building end-to-end payment and billing capabilities for all customers, from two-person teams to Fortune 500, and is seeking an experienced engineering leader to scale the business. - The role will own areas such as checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management, partnering closely with Product, Design, Accounting, Data, Marketing, and GTM to chart features and roadmaps. - Qualifications include 4+ years of engineering-management experience, strategic thinking about short- and long-term roadmaps, and billing/payments experience; while pluses include strong product sense and experience leading geographically distributed teams, with Figma valuing growth and an inclusive culture. - Compensation includes an annual base salary range of $250k–$350k for SF/NY hubs (remote roles localized to 80–100% of the range), equity and a comprehensive benefits package, equal opportunity and accommodations, and guidance about interview requirements and in-person onboarding.

Figma is expanding its Strategic Finance team to own budget, planning, resource allocation, financial analysis, and cross‑functional partnership, requiring someone who is highly analytical, strategic, and comfortable with ambiguity. The role leads ARR, headcount and expense planning/forecasting for the Sales organization, defines performance metrics and reporting, coordinates quota and capacity planning, mentors the team, and presents actionable insights to senior leadership (CFO, CEO, CRO) while building scalable tools for decision‑making. Requirements include 8+ years in investment banking, private equity, strategic finance, or related analytics, 3+ years of leadership experience, experience with global Sales/Sales Ops, and strong FP&A/data analysis skills; bonus points for SaaS experience and SQL. The position can be based in SF or NY or remotely in the US, with a base salary range of $180k–$308k for SF/NY, plus equity and benefits, and remote pay localized by location. Figma emphasizes diversity and equal opportunity, offers accommodations for disabilities, and requires camera‑on interviews with in‑person onboarding, while encouraging applicants even if their background isn’t a perfect match.

Figma is expanding its team to make design accessible to all, with the Strategic Finance group owning budgeting, planning, resource allocation, financial analysis, and cross-functional partnerships across the company. The role leads ARR, headcount and expense planning and forecasting for the Sales organization, including annual plans, quarterly forecasts, monthly reporting, and weekly performance reviews, and it defines targets and reporting frameworks to drive accountability and ARR growth. It also drives coordinated quota, capacity, and headcount planning to align resources with growth targets, mentors a high‑performing team, and develops and presents actionable insights to senior leadership, including the CFO, CEO, and CRO. Requirements include 8+ years in investment banking, private equity, strategic finance, or related analytical fields; 3+ years leading teams; experience partnering with global Sales and Sales Ops; and strong FP&A with data-driven analysis; SQL and high-growth B2B SaaS experience are a plus. The base salary range for SF/NY is $180,000–$308,000 with remote roles localized to 80–100% of range; Figma offers equity and a broad benefits package, is an equal opportunity employer with accommodations for disabilities, and candidates should expect cameras on during video interviews and in-person onboarding.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and a Fortune Best Workplace in Technology, and supports a hybrid workplace model. The company emphasizes core values of teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while fostering a diverse, respectful, and inclusive environment. The Regulatory & Product Counsel will join the Compliance team as the legal point of contact to advise on privacy and other regulatory requirements across cross-functional teams and ensure ongoing compliance. Responsibilities include managing and improving compliance programs, monitoring evolving laws, serving as the subject matter expert on global SaaS regulations (with emphasis on data privacy like GDPR/CCPA) and AI compliance, conducting risk-based privacy assessments, and developing policies and controls while guiding product development and operations. Requirements include a JD from an ABA-accredited law school, active State Bar license, 3-5 years of relevant global SaaS regulatory experience with a focus on data privacy, ability to translate legal risk for non-legal partners, experience operationalizing compliance with cross-functional influence, independence, initiative, and responsiveness; preferred qualifications include a technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration and work acceleration, with awards such as Forbes Cloud 100 and a Fortune Best Workplace in Technology, and it supports a hybrid work model. The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering a diverse, respectful, inclusive environment and prioritizing the protection of its users. It is seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact to advise on the implementation of privacy and other compliance requirements across the business, including engineering, marketing, growth, and product, and to ensure ongoing regulatory compliance. Responsibilities include managing and improving Lucid’s compliance programs, monitoring emerging laws and changes in operations, serving as the subject matter expert on global SaaS regulations (with emphasis on GDPR/CCPA), and assisting with AI, marketing, and sales compliance, as well as risk-based privacy assessments and control development. Requirements include a JD from an ABA-accredited law school, active State Bar admission, 3-5 years of relevant global SaaS regulatory experience with emphasis on data privacy, and a strong ability to translate risk for non-legal partners, with a preferred technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operates as a hybrid workplace with a culture centered on innovation, excellence, empowerment, initiative, ownership, teamwork, and inclusivity. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serves over 100 million users worldwide and is the most-used visual collaboration platform by the Fortune 500, with customers including Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. Lucid's Customer Success Team ensures customers derive maximum value from the Lucid Suite, with Customer Success Managers leading strategic account portfolios, driving product adoption, change management, and alignment with customers' business objectives. Responsibilities include mastering the Lucid Suite and integrating it into diverse workflows, building relationships with stakeholders from individual contributors to executives, partnering with Professional Services to drive adoption, managing multiple accounts and workstreams, conducting regular business reviews, serving as the primary contact for key customers, and leading cross-functional initiatives to boost satisfaction and loyalty. Requirements include a bachelor’s degree, at least four years in CX or similar customer-facing roles, a technical background or aptitude with the desire to become a Lucid Suite expert, strong organizational and communication skills, fluency in English and Dutch, and preferred qualifications such as empathy, problem-solving, task management, ability to thrive in a fast-paced SaaS environment, and knowledge of other European languages.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive, hybrid work culture. Lucid is seeking a talented lawyer with expertise in customer relationships in the SaaS tech industry to draft and negotiate customer-facing SaaS contracts and advise the Sales team, ideally based in Salt Lake City, UT or Raleigh, NC for hybrid work. Responsibilities include analyzing, drafting, and negotiating SaaS subscriptions and other commercial agreements, supporting global sales contracting, advising on risks and GDPR/CCPA privacy issues, and improving playbooks and processes with cross-functional teams to scale sales and contracting. Requirements include a JD and bar admission, 3-5 years of combined legal experience in software or customer-facing roles, transactional experience with SaaS agreements, NDAs, partner/consulting agreements, and strong risk judgment, communication, and deadline management. Preferred qualifications include expertise in the subscription/SaaS industry and experience supporting sales as an internal client.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes innovation, excellence, empowerment, initiative and ownership, with teamwork over ego, while fostering a diverse and inclusive culture in a hybrid workplace. The company is seeking a talented lawyer specializing in customer relationships within the SaaS technology industry to draft and negotiate customer-facing SaaS contracts and advise the Sales team, ideally located in Salt Lake City, UT or Raleigh, NC for hybrid work, reporting to the Sr. Counsel, Sr. Commercial Manager. Responsibilities include analyzing, drafting, and negotiating SaaS subscriptions and other commercial agreements; supporting global sales contracting; advising on issues and risks to reflect internal policies; contributing to playbooks and process improvements; and collaborating with cross-functional teams to scale sales and contracting processes. Required qualifications include a Juris Doctor, bar admission, 3-5 years of combined legal experience in a software company or fast-growth tech environment (or a law firm counseling such companies), transactional experience with SaaS contracts and related agreements, and strong communication, negotiation, and organizational skills in a fast-paced, service-oriented setting. Preferred qualifications include expertise in the SaaS industry and experience supporting sales as an internal client, with the posting tagged #LI-NJ1.

Appfire emphasizes a people-first, remote-first culture where employees choose where to work, balance their lives with flexible time off, and pursue growth through online learning, facilitated training, and internal mobility. The Sales Development Representative role focuses on outbound prospecting to generate demand for Flow and cross-sell across Appfire’s portfolio, including researching target accounts, multi-channel outreach, qualifying prospects, scheduling discovery meetings, and maintaining Salesforce data. The ideal candidate has 1–2 years of outbound or inside-sales experience, strong communication skills, comfort with high-volume outreach, account research for tailored messaging, and familiarity with Salesforce and tools like Sales Navigator, Gong, ZoomInfo, and Calendly. Appfire offers benefits such as equity, 401(k) matching, Appfire University, flexible PTO with holidays, 100% company-paid health insurance, 50/50 dental and vision, volunteering PTO, and various stipends. About Appfire: a 850+ employee remote-first company across 28 countries with CSR programs like Appfire Town and Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), a robust partner channel, and multiple industry recognitions from groups like Deloitte, Inc., BuiltIn, and Inc. 5000.

- Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. - The company is seeking a Technical Program Manager for the Trust TPM team in the India region to lead Security and Compliance engineering programs and help strengthen Atlassian's trust posture. - The role involves close collaboration with the Trust Engineering team and senior engineering and product leaders, requiring strong technical depth to shape strategy and lead execution. - Responsibilities include defining strategy and a roadmap for security and compliance programs, delivering multiple projects, building tools to integrate security/compliance checks into product design and the SDLC, and assisting in regulatory certifications while coordinating with CISO, legal, data governance, and compliance teams across the US, Australia, and India. - The position also entails developing scalable security processes and effectively communicating status, risks, dependencies, and insights across teams and programs.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, aiming to support employees’ families and personal goals. The company seeks a Technical Program Manager for its Trust TPM team in India to lead Security, Compliance engineering programs and collaborate with the Trust Engineering team and senior leaders to embed Security, Compliance, and Privacy into product design. The role requires strong technical depth, the ability to shape product strategy, and cross-functional execution, with a background in Technical Product Management, Engineering/Development Management, or Technical Program Management. Responsibilities include defining strategy and roadmaps for security and compliance programs, delivering multiple projects, building tools to integrate security checks into the SDL, collaborating with CISO/legal/data governance teams, and assisting with regulatory certifications. The TPM will coordinate with stakeholders across the US, Australia, and India, develop scalable security processes, and communicate status, risks, dependencies, and insights across teams.

Atlassian supports flexible work locations—office, home, or a mix—and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The Search Platform team powers product search, aiming to provide reliable infrastructure, a consistent user experience, and more accurate results as the customer base and data grow. The role requires strong software engineering skills with 80% engineering and 20% machine learning, focusing on handling complex problems from design to launch. Responsibilities include planning large projects, tackling architectural challenges, applying standards, leading code reviews and documentation, and addressing high-risk bug fixes. The position also involves cross-team collaboration on company-wide programs, transferring knowledge across languages, and mentoring junior team members.

At Atlassian, employees can choose where to work—office, home, or a mix—with virtual interviews and onboarding as part of a distributed-first approach and global hiring. The Search Platform team powers Atlassian’s search, aiming to provide reliable infrastructure, a consistent user experience, and improved result accuracy as the client base and content grow. The role emphasizes strong software engineering, with 80% engineering and 20% machine learning. You will tackle complex problems from technical design through launch, plan approaches for large projects, and apply architectural standards on new initiatives. Additional duties include leading code reviews and documentation, fixing high-risk bugs, setting standards for meaningful reviews, collaborating across teams on company-wide programs, transferring knowledge between languages, and mentoring junior team members.

Miro is seeking a Backend Engineer for the Canvas Backend team to power canvas content and both real-time and asynchronous collaboration, building a high-performance platform for future product innovation. The role requires strong software engineering experience, a willingness to drive change, the ability to scale for large loads, and long-term ownership of important code, with cross-team collaboration to provide well-defined interfaces on Canvas model data. Responsibilities include designing high-quality architecture and self-documented code, implementing scalable and fault-tolerant solutions, optimizing performance, establishing future-proof data access patterns (APIs and events), and writing exception-safe mission-critical code. Requirements include 5+ years of backend development, Java 17/Kotlin/Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS familiarity, knowledge of high-load SaaS environments, Kafka or messaging systems, and strong Java multithreading. Benefits include competitive equity, health and family insurance, meals in the office, wellbeing and learning allowances, and a diverse, inclusive, global team aligned with Miro's mission to empower teams to create the next big thing.

Miro is hiring a Backend Engineer for the Canvas Backend team to build the platform that enables canvas content and supports real-time and asynchronous collaboration, including seamless communication between the Board Server and Collaboration apps. You will own key parts of the codebase, design scalable and fault-tolerant solutions, optimize performance, and collaborate across teams to define future-proof APIs, events, and data access patterns. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, experience with REST and WebSockets, AWS, Kafka or similar messaging, and strong multithreading knowledge for high-load environments. Benefits include a competitive equity package, health insurance, meals in the office, wellbeing and equipment allowances, a learning budget, and travel allowance. Miro is a visual workspace empowering distributed teams to create the next big thing, serving 100M+ users and 250,000 companies, with a diverse and inclusive culture and a Recruitment Privacy Policy describing how candidate data is handled.

The Canvas Backend team at Miro builds the platform that enables product teams to create new canvas content and supports real-time and asynchronous collaboration, laying the groundwork for future innovation. The Backend Engineer role requires strong software engineering experience, readiness to drive change and experiment, and the ability to scale high-load systems while collaborating across teams to provide well-defined interfaces on Canvas data. Responsibilities include designing high-quality technical designs and self-documented code, implementing scalable, high-performing, concurrent, and fault-tolerant solutions, optimizing performance, and taking long-term ownership of features with exception-safe code. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring (Spring Boot), 4+ years building robust distributed systems, REST and WebSockets, familiarity with AWS, Apache Kafka or equivalent messaging systems, and strong Java multithreading knowledge. Benefits include a competitive equity package, health insurance, meals provided in the office, wellbeing and learning allowances, and a diverse, inclusive culture, along with information about life at Miro and the Recruitment Privacy Policy.

Miro is hiring a Backend Engineer for the Canvas Backend team to power canvas content features and support real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires strong software engineering experience, readiness to drive change, and the ability to design and own scalable, fault-tolerant backend components with well-defined interfaces across teams. Responsibilities include designing high-quality code, building scalable solutions with concurrency and performance in mind, defining data access patterns and contracts, taking long-term feature ownership, and producing exception-safe mission-critical code while collaborating to improve product and practices. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS familiarity, understanding of high-load SaaS architecture and Kafka or similar messaging systems, and strong Java multithreading knowledge. Perks include a competitive equity package, health insurance, meals at the office, wellbeing and equipment allowances, learning and development funds, travel allowance, and a diverse, inclusive culture aligned with Miro’s mission to empower teams.

The Canvas Backend team at Miro is hiring a Backend Engineer to build the platform that enables product teams to implement and evolve canvas content and to support real-time and asynchronous collaboration. The role involves designing high-quality, scalable, high-performing solutions with concurrency and fault-tolerance in mind, optimizing performance, and writing extensible interfaces for Canvas data while collaborating across Miro. Requirements include 5+ years of backend experience with Java 17, Kotlin, and Spring, 4+ years building robust, high-scale distributed systems, proficiency with REST and WebSockets, familiarity with AWS, knowledge of Kafka, and strong Java multithreading skills. Benefits include a competitive equity package, health insurance for you and your family, meals in the office, wellbeing and equipment allowances, an annual learning budget, and travel allowance. About Miro: a visual workspace for innovation serving over 100 million users and 250,000 companies, with a diverse, inclusive culture and a mission to empower teams to create the next big thing, along with a Recruitment Privacy Policy governing applicants’ data.

Miro is hiring a Backend Engineer for the Canvas Backend team to build the platform that enables canvas content, real-time and asynchronous collaboration, and future innovation. The role emphasizes high-quality design, scalable and fault-tolerant code, long-term ownership of features, cross-team collaboration, and robust data interfaces for Canvas model data. Requirements include 5+ years of backend development experience, expertise with Java 17, Kotlin and Spring, 4+ years in robust distributed systems, REST and WebSockets, cloud/AWS, Kafka, and strong multithreading in Java. Benefits include competitive equity, health insurance, meals in the office, wellbeing and home equipment allowances, a learning budget, and travel allowance, with the opportunity to work in a globally diverse team. About Miro: a visual workspace platform serving over 100 million users and 250,000 companies, committed to diversity and inclusion, with a mission to empower teams to create the next big thing, and recruitment privacy policy governs applicants’ data.

Miro’s Canvas Backend team is hiring a Backend Engineer to help build the platform that enables canvas content, real-time and asynchronous collaboration, and seamless communication between the Board Server and Collaboration apps. The role involves designing high-quality technical solutions, writing well-documented code, and owning scalable, fault-tolerant features while collaborating across teams to provide stable APIs and data contracts for the Canvas model data. Required qualifications include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS familiarity, Kafka or equivalent messaging, and strong Java multithreading knowledge. Benefits include a competitive equity package, health insurance, in-office meals, wellbeing and equipment allowances, learning budget, travel allowance, and opportunities to work with a globally diverse team. About Miro: a visual workspace platform serving over 100 million users and 250,000 companies, with a strong emphasis on diversity and inclusion, and a Recruitment Privacy Policy governing applicants’ data.

Miro is hiring a Backend Engineer for the Canvas Backend team to power the platform that enables canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps, laying the tracks for future innovation. In this role you’ll design high-quality technical solutions, own important parts of the code, ensure scalability and fault tolerance, optimize performance, and collaborate across teams to define stable interfaces and data access patterns for the Canvas model data. Required qualifications include 5+ years of backend development, 4+ years building robust distributed systems, proficiency with Java 17, Kotlin, Spring, REST and WebSockets, AWS experience, understanding of high-load SaaS architectures, Kafka or equivalent messaging systems, and strong multithreading in Java. Perks include a competitive equity package, family health insurance, meals provided at the office, wellbeing and equipment allowances, an annual learning budget, and travel allowance. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing diversity, inclusion, and collaboration, with a Recruitment Privacy Policy governing applicants.

The Canvas Backend team at Miro is seeking a Backend Engineer to build the platform that enables new canvas content, real-time and asynchronous collaboration, and lay the groundwork for future innovation. The role requires strong software engineering experience, willingness to drive change, the ability to scale high-load systems, and collaboration across Miro to provide well-defined interfaces on Canvas model data; you will design high-quality, self-documented code and scalable, high-performing solutions with concurrency and fault tolerance. You’ll design flexible but stable data access patterns and contracts (APIs, events), take long-term ownership of features, write exception-safe mission-critical code, and collaborate with teams to improve product, architecture, and engineering practices. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring (+Spring Boot), 4+ years building robust, distributed systems in production, REST and WebSockets, familiarity with AWS, understanding of high-load SaaS infrastructure, Apache Kafka or equivalent messaging, and proficient multithreading in Java. What’s in it for you includes a competitive equity package, health insurance, in-office meals, wellbeing and equipment allowances, annual learning budget, travel allowance, and being part of a globally diverse, inclusive company focused on empowering teams to create the next big thing, with a Recruitment Privacy Policy.

Miro is hiring a Backend Engineer for the Canvas Backend team to power new canvas content and support real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role emphasizes strong software engineering, willingness to drive change, long-term ownership of features, and cross-team collaboration to provide well-defined and extensible interfaces for Canvas data, with a focus on high-quality, scalable, fault-tolerant code. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, REST and WebSockets, AWS, Kafka or similar messaging systems, and strong Java multithreading knowledge. Benefits include a competitive equity package, health insurance, meals in the office, wellbeing and equipment allowances, learning and development support, and travel allowance. About Miro: a global visual workspace serving over 100 million users and 250,000 companies, with a diverse and inclusive culture and a mission to empower teams to create the next big thing, while upholding recruitment privacy practices.

airfocus by Lucid is the world’s first modular product management and roadmapping platform, growing globally with customers like Ricoh, Good Year, and Wago, and recognized as a top-rated employer. The company offers a hybrid workplace with remote options across Germany and the Netherlands, offices in Hamburg and Amsterdam, flexible hours, a learning and development budget, competitive pay, on-site snacks, and regular events. They are looking for a Customer Success Manager to drive customer value through onboarding, support, product adoption, best-practices sharing, and upsell opportunities, while acting as the voice of the customer. Responsibilities include managing the full customer lifecycle from setup to renewal, building stakeholder relationships, participating in cross-functional projects, creating help center content, conducting demos and training, coordinating renewals with an account manager, and enabling seamless integrations and high-intent trials. Requirements are 2+ years in customer success or similar in B2B software, strong English and German communication, ability to manage about 30 accounts, located in Germany or the Netherlands, with an empathetic, proactive, collaborative mindset; preferred qualification includes experience in product management, and the listing ends with #LI-MK1.

airfocus by Lucid, a modular product management and roadmapping platform, is recognized as a TOP 5% best-rated organization by Kununu and has a 4.8 rating with 96% recommendation on Glassdoor, serving thousands of users from clients like Ricoh, Good Year, and Wago. The company is growing worldwide and operates as a hybrid workplace, offering remote work in Germany or the Netherlands, offices in Hamburg or Amsterdam, flexible hours, and benefits such as a learning and development budget, competitive compensation, snacks on site, and regular events. They are looking for a Customer Success Manager to continuously drive value by onboarding customers, providing support, promoting product adoption, sharing best practices, and identifying upsell opportunities. Responsibilities include managing the full customer lifecycle from setup to renewal, building strong stakeholder relationships, acting as the voice of the customer, creating help-center content and delivering demos and trainings, coordinating with an account manager on renewals and upsells, and setting up integrations. Requirements are 2+ years in customer success or related roles in a B2B software company, strong English and German communication skills (other languages a plus), ability to manage a portfolio of ~30 accounts across SMB to enterprise, and being located in Germany or the Netherlands; preferred qualifications include product-management experience.

- Atlassian supports flexible work locations—office, home, or a mix—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. - The role leads the design and architecture of Oracle Fusion applications to support finance functions such as general ledger, fixed assets, accounts payable, order management, accounts receivable, cash management, collections, and financial reporting, ensuring alignment between Commerce and finance systems during integration and transition. - It designs and implements end-to-end integrations between Oracle Fusion and other enterprise systems, including CRM, Revenue, Tax, Procurement, and billing. - Responsibilities include customization and configuration to meet business requirements, data migration and conversion from legacy systems, performance optimization, and maintaining security and compliance with regulatory and internal standards. - There are also change management and vendor management duties, such as planning upgrades and training, and collaborating with external vendors, managing contracts and SLAs to ensure quality and value.

At Atlassian, employees can work from an office, from home, or a mix of both, with virtual interviews and onboarding, and the company hires in any country where it has a legal entity. The role centers on leading the design and architecture of Oracle Fusion applications to support finance functions like general ledger, fixed assets, accounts payable, accounts receivable, collections, order management, cash management, and financial reporting, ensuring alignment between Commerce and finance systems. It also involves system integration to design and implement end-to-end connections between Oracle Fusion and other enterprise systems such as CRM, Revenue, Tax, Procurement, and billing. Responsibilities include customization and configuration to meet business requirements, data migration and conversion from legacy systems, performance optimization, and ensuring security and compliance with regulatory standards and internal policies. Finally, the role covers change management and vendor management, including upgrade planning, communications and training, and managing vendor relationships, contracts, and SLAs to ensure quality delivery.

As a Senior Backend Engineer at Zendesk AI Agents, you'll collaborate with Product Management, AI/ML engineers, Frontend developers, and the broader tech team to deliver fast and reliable backend features. You'll work on Gen3, a goal-oriented, dynamic conversational AI system that can reason, plan, and adapt in real time, with the Self Service tribe aiming to eliminate onboarding bottlenecks and unify AI products across Zendesk. Key responsibilities include maintaining and developing components and services, architecting complex microservice-based applications, crafting high-traffic APIs, anticipating future use cases, and contributing to the backend chapter and cross-team tech initiatives while keeping up with industry trends. What you bring: robust coding skills, microservices architecture knowledge, ability to craft fast queries for large datasets, a proactive team-player mindset, mentoring and communication skills, regular testing and documentation, and experience with NodeJS (ES7), MongoDB, and TypeScript. Our tech stack includes TypeScript, MongoDB, Elasticsearch, Google Pub/Sub, Sentry, Redis, Kubernetes, Terraform, Argocd, Grafana, and GitHub; the interview process is multi-step with a take-home technical challenge; the role is hybrid; Zendesk emphasizes diversity and inclusion and may use AI in screening, with reasonable accommodations available for applicants with disabilities.

Zendesk is recruiting an Enterprise Account Executive to grow its enterprise SaaS business by building new relationships and expanding existing partnerships. You will drive top-line revenue by acquiring new enterprise customers, pursuing cross-sell opportunities, managing key client relationships, leveraging data and adoption history, and creating quarterly territory plans to boost market share while leading multi-month, value-centric deals with proofs of concept. You’ll secure C-level sponsorship, collaborate with internal teams to optimize sales strategies, negotiate and close complex deals, and maintain a robust pipeline and accurate forecast to exceed targets. The role requires a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a strong quota history, experience selling to VP/C-level executives in large organizations, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker; travel is required. Zendesk highlights hybrid work, a commitment to diversity and inclusion, equal opportunity hiring, accommodations for disabilities, and notes that AI may be used to screen applicants in accordance with policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for responsible AI innovation. As a Backend Engineer, you will design, develop, and maintain backend services for model training, inference, and experimentation; build tooling and data pipelines; and contribute to scalable architecture while maintaining high code quality through testing and automation. Qualifications include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and experience with CI/CD, observability, ML Ops, and AI/ML concepts. Benefits include a competitive equity package, health insurance and pension, meals and snacks, wellbeing and equipment allowances, a learning budget, and opportunities to work with a globally diverse team. Miro is a visual workspace for distributed teams with over 100 million users and 1,600+ employees, emphasizing belonging and inclusion, and it adheres to a Recruitment Privacy Policy for handling applicant data.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to seamlessly integrate and scale AI across the product, establishing a robust foundation for AI innovation. In the Backend Engineer role, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, and build tooling to improve reliability, reproducibility, and speed of AI development. You’ll contribute to system architecture with a focus on scalability and performance, build scalable data pipelines for AI insights, and shape the technical strategy for Miro’s AI platform while maintaining high code quality. Requirements include 4+ years of backend engineering, proficiency in Python, Java, or Kotlin, experience with scalable services, familiarity with AI providers, and ML Ops, CI/CD, and observability practices. The role offers a competitive equity package, health and pension benefits, meals, wellbeing and equipment allowances, a learning budget, and a diverse, inclusive culture with attention to recruitment privacy policies.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to scale AI use cases and provides a robust foundation for responsible AI innovation. As a Backend Engineer, you’ll design and maintain backend services for model training, inference, and experimentation, build tooling for reliability and speed, and shape scalable data pipelines and AI infrastructure. Requirements include 4+ years of backend experience with Python/Java/Kotlin, designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), CI/CD and ML Ops, and a product-focused mindset. Perks include competitive equity, family health insurance, pension, office meals, wellbeing and learning allowances, and the opportunity to work with a globally diverse team to advance Miro’s AI platform. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000 companies, 1,600+ employees across 13 hubs, emphasizing collaboration, belonging, inclusion, and a Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for AI innovation. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed, and create scalable data pipelines powering AI insights. Candidates should have 4+ years of backend engineering experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers, ML Ops, CI/CD, observability, and a product-focused mindset. Miro offers a competitive equity package, health insurance and pension, office perks, wellbeing and learning allowances, and opportunities to work with a globally diverse team. Miro emphasizes belonging and inclusion, and collects and uses applicant data per its Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to scale and safely innovate with AI, establishing a strong technical foundation for AI features. As a Backend Engineer, you will design, develop, and maintain backend services for model training, inference, and experimentation, and build tooling and data pipelines to power AI insights across tens of millions of users. You’ll contribute to system architecture and drive technical strategy for scalability, performance, and maintainability, with a focus on reliability, automation, ML Ops, and supporting end-to-end AI features. Requirements include 4+ years of backend experience, production work with Python/Java/Kotlin, designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), CI/CD, observability, and a collaborative, product-minded approach. Miro offers a competitive equity package, health and pension benefits, office meals, wellbeing and learning allowances, and emphasizes belonging, inclusion, and privacy in recruitment.

Miro's AI Platform team builds the internal platform, tooling, and APIs to enable scalable AI use across products, establishing a robust foundation for fast, responsible AI innovation. The Backend Engineer role involves designing, building, and scaling the core infrastructure for AI across Miro, including model training, inference, deployment, and supporting data pipelines. Responsibilities include developing backend services, building tooling to improve reliability and speed of AI development, contributing to scalable architecture, constructing data pipelines, and maintaining high code quality through testing and automation. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience with scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), ML Ops, and a product-minded, collaborative approach. Perks include competitive equity, health insurance, pension, office meals, wellbeing and learning allowances, and a globally diverse, inclusive environment committed to belonging and privacy in recruitment.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable AI features across product teams, establishing a scalable technical foundation for AI innovation. The Backend Engineer role involves designing and scaling core systems that power AI across Miro, including model training, inference, experimentation tooling, and data pipelines for tens of millions of users. Responsibilities include building backend services, improving reliability and speed of AI development, contributing to architecture for scalability, and maintaining code quality through testing and automation. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers, CI/CD, observability, ML Ops, and solid AI/ML concept knowledge. Perks include a competitive equity package, health insurance and pension, snacks and wellbeing support, a learning budget, and a commitment to diversity, inclusion, and belonging within a globally diverse team.

The AI Platform team at Miro drives the success and innovation of Miro’s AI-powered product vision by building the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed, and create data pipelines to power AI insights. You’ll contribute to system architecture with a focus on scalability and maintainability, shape technical strategy for the AI platform, and ensure high code quality through testing, reviews, and automation. Required: 4+ years of backend experience, proficiency with Python, Java, or Kotlin; experience designing scalable services; familiarity with AI providers and ML Ops; and strong CI/CD, observability, and automation skills. Miro emphasizes collaboration, diversity, and inclusion, offers competitive benefits such as equity, health insurance, pension, and learning/support programs, and adheres to its Recruitment Privacy Policy.

Miro's AI Platform team builds the internal platform, tooling, and APIs that enable product teams to develop and scale AI features, aiming to provide a robust foundation for responsible AI innovation. As a Backend Engineer on this team, you’ll design and maintain backend services for model training, inference, and experimentation, develop tooling for reliability and speed, and build scalable data pipelines to power AI insights. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), ML Ops, and modern development practices. The role offers competitive equity, health insurance, pension, office perks, wellbeing and learning allowances, and opportunities to work with a globally diverse team. Miro is a global visual workspace with over 100 million users, emphasizes belonging and inclusion, and notes that applicants’ data are handled under its Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to seamlessly integrate and scale AI use cases, aiming to establish a robust foundation for AI innovation. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, build tooling for reliability and speed, and create scalable data pipelines to power AI insights for tens of millions of users. You’ll contribute to system architecture and infrastructure choices with an emphasis on scalability and maintainability, and maintain high code quality through testing, reviews, and automation. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers and ML Ops, and a product-focused approach to deploying AI features. The role offers competitive equity, health coverage, pension, meals, wellbeing and learning allowances, and Miro emphasizes diversity, inclusion, and belonging, with a Recruitment Privacy Policy referenced.

- The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while coordinating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. - The role will lead this evolution by scaling the team, defining a long-term vision for marketing analytics, and delivering immediate value through improved measurement, attribution, and insights. - Key responsibilities include building and leading the analytics team, establishing a trusted metrics source of truth with cross-functional partners, designing attribution and investment frameworks, scaling experimentation, and strengthening data infrastructure and governance. - Requirements include 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance/privacy. - The role offers a competitive compensation package (salary range $243,200–$304,000 in certain cities), 401k matching plus equity, comprehensive benefits, flexible time off, learning allowances, and a commitment to diversity, belonging, and privacy in line with Miro’s mission.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution, scale the team, define the vision for marketing analytics, and deliver immediate value through improved measurement, attribution, and insights. Key responsibilities include building and leading the team and processes, establishing a strategic roadmap for marketing analytics across PLG and enterprise segments, creating a trusted source of truth for marketing metrics with cross-functional partners, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering to strengthen data reliability and governance, while serving as a strategic thought partner to leadership. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a focus on data quality, metric governance, and privacy-by-design. Benefits include competitive equity, health insurance, pension, office perks, wellbeing and learning allowances, and the chance to work with a globally diverse team; Miro emphasizes its mission to empower teams, foster belonging and inclusion, and operates across 13 hubs with over 1,600 employees, with Recruitment Privacy Policy referenced.

Miro's People Tech team ensures reliable, intuitive HR systems to mirror the customer experience, collaborating with People Operations, IT, and cross-functional stakeholders. The role, a Service and Support Specialist based in Austin, serves as the primary North America People Tech support lead, focusing on Workday and HRIS system management with 2–3 years of hands-on Workday experience. Key duties include Tier 2/3 Workday support, managing the Jira queue, coordinating with global peers, leading configuration, release testing, documentation, compliance, vendor management, and building global knowledge resources. Requirements feature 5+ years in HRIS/People Systems with strong Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus excellent communication and a customer-first mindset. Miro offers benefits such as 401k matching, equity, health benefits, flexible time off, learning allowances, and a diverse, inclusive culture; the company is a visual workspace serving over 100M users with 1,600+ employees across 13 hubs.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead and scale this function, delivering immediate value through improved measurement, attribution, and insights, and to define the vision for marketing analytics, establish trusted metrics, and strengthen data infrastructure and governance across the organization. Key responsibilities include building and leading the analytics team, defining a strategic roadmap for PLG and enterprise segments, creating a single source of truth for marketing metrics with Marketing Ops/Sales/Finance, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering on data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), understanding of marketing tech stacks, and the ability to translate complex data into clear insights for technical and executive audiences. Benefits include 401k matching, equity, comprehensive health benefits, fertility/family forming benefits, flexible time off, in-office perks, wellbeing and equipment allowance, learning and development allowance, charitable donation matches, with a salary range of $243,200 to $304,000 for NY/SF/LA and final compensation based on skills and experience; Miro emphasizes a diverse, inclusive culture and Recruitment Privacy Policy.

The Marketing Analytics team at Miro is transitioning from centralized support to a dedicated, embedded function that partners with all marketing domains and collaborates with data, ops, and finance teams, offering an opportunity to scale strategic impact. The role leads this evolution by scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining a vision and trusted metrics framework while strengthening data infrastructure and governance. Responsibilities include building and leading the team, defining a strategic roadmap across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and partnering with Data Engineering to improve data reliability while advising marketing leadership. Requirements call for 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics and attribution/experimentation expertise, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and cross-system data flows, and the ability to translate complex data into actionable insights with governance and privacy focus. Perks include a competitive equity package, health insurance and pension, office perks, wellbeing support and equipment allowance, an annual learning budget, and the chance to work in a globally diverse, collaborative culture, supported by Miro’s commitment to belonging and inclusion and governed by a Recruitment Privacy Policy.

The text describes Miro’s People Tech team, which keeps HR systems reliable and intuitive to deliver a seamless digital experience for employees, working with People Operations, IT, and cross-functional partners. The role is a Service and Support Specialist in Austin, focused on North America coverage, serving as the primary regional People Tech support lead and requiring 2–3 years of hands-on Workday experience plus a broader HRIS background. Responsibilities include Tier 2/3 Workday support, managing the Jira queue, coordinating with global peers, collaborating with stakeholders and vendors, leading Workday configuration and release testing, and building global knowledge resources. Requirements are 5+ years in HRIS/People Systems with service delivery ownership, 2–3 years of Workday across Core HCM, Absence, Compensation, reporting, and integrations, strong analytical and communication skills, experience with IT service tools, and a customer-first mindset aligned with Miro’s values. Perks include 401k matching and equity, comprehensive health benefits, fertility benefits, flexible time off, office snacks, wellbeing and equipment allowances, an annual learning budget, and charitable donation matches, with Miro highlighting its diverse, inclusive culture and its mission to empower teams to create the next big thing.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across multiple domains and collaborates with Data Engineering and other ops teams. - The role is to lead this evolution, scale the team, establish practices, and deliver immediate value through improved measurement, attribution, and insights while defining the vision and governance for marketing analytics. - Responsibilities include building and leading the team, defining a strategic roadmap for PLG and enterprise, creating a trusted source of truth for marketing metrics, designing attribution and investment frameworks, scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. - Requirements are 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics and attribution expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing stacks, and a focus on data quality and privacy. - Benefits and culture include a compensation range of $243,200 to $304,000 (location-based), 401k matching and equity, comprehensive health benefits, fertility/family benefits, flexible time off, learning and wellbeing allowances, charitable matching, and a diverse, inclusive work environment with a Recruitment Privacy Policy.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while coordinating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. The role leads this evolution by building and leading the team, defining the vision and roadmap for marketing analytics, establishing a trusted metrics framework, and strengthening data infrastructure and governance through cross-functional partnership. Responsibilities include creating attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation with rigorous measurement, aligning analytics with PLG and enterprise priorities, and acting as a strategic partner to translate insights for leadership. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG/B2B analytics, proven track record with attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance. Perks include competitive equity, comprehensive health insurance, pension, wellness and learning allowances, and a globally diverse, collaborative environment; Miro is a visual workspace for distributed teams with a mission to empower the next big thing, and it states it handles applicants' data in line with its Recruitment Privacy Policy.

The People Tech team at Miro keeps HR systems reliable and intuitive to deliver an effortless digital experience for employees, collaborating with People Operations, IT, and cross-functional stakeholders. The role is a Service and Support Specialist based in Austin, serving as the primary North America lead for Workday support, focusing on data integrity, configurations, and ongoing improvements, with 5+ years in HRIS and 2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations. Responsibilities include Tier 2/3 Workday support, managing the Jira queue, coordinating with global peers and vendors, leading configuration, release testing, documentation, compliance reviews, and building global knowledge resources. The ideal candidate has strong service delivery ownership, analytical/problem-solving skills, experience with IT service tools, excellent communication, a customer-first mindset, and alignment with Miro’s values of impact, empathy, collaboration, and iteration. Miro offers benefits such as 401k matching, competitive equity, health benefits, learning and development allowances, charitable donation matching, and a diverse, inclusive culture focused on empowering teams.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with multiple marketing domains and cross-functional teams. The role will lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights, while defining the vision and trusted metrics framework across the organization. Responsibilities include building the team, defining a strategic roadmap for PLG and enterprise, establishing a single source of truth for marketing metrics, designing attribution/investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering for data reliability and governance. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven KPI/attribution/experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance. Perks include a salary range of $243,200 to $304,000 (city-specific), 401k matching and equity, comprehensive benefits, learning allowances, charitable match programs, and a culture committed to belonging, diversity, and collaboration at Miro.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded function, collaborating across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, and with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights while defining the vision and governance for marketing analytics. Key responsibilities include building and leading the team and processes, defining a strategic roadmap for PLG and enterprise marketing analytics, establishing a trusted metrics source with Marketing Ops/Sales/Growth/Finance, implementing attribution and investment frameworks, scaling experimentation, and partnering with Data Engineering on data reliability and reporting; and acting as a strategic thought partner to leadership. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise (self-serve funnels, activation, lead scoring, pipeline attribution), proven attribution and experimentation experience, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and an ability to translate data into clear insights with privacy-by-design. Perks include a competitive equity package, health insurance, pension, snacks, wellbeing and learning budgets, and a globally diverse team culture, with Miro emphasizing belonging, collaboration, and inclusion, and a recruitment privacy policy noted.

Miro's People Tech team keeps HR systems reliable to help employees collaborate and focus on impact, and they’re hiring a Service and Support Specialist in Austin to strengthen North America coverage. The role is Tier 2/3 Workday functional support, acting as the primary People Tech lead for North America, managing the Jira queue, coordinating with global peers and vendors, and driving service delivery. It includes Workday configuration, release testing, documentation, compliance reviews, vendor performance tracking, and building global knowledge resources to ensure process consistency and user enablement. Requirements include 5+ years in HRIS/People Systems with strong service ownership and 2–3 years hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus Jira or similar tools and excellent communication skills. Benefits include 401k matching, equity, comprehensive health benefits, fertility and family-forming support, flexible time off, wellbeing and equipment allowances, learning funds, charitable donation matching, and a strong commitment to diversity, inclusion, and collaboration.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with various marketing groups and cross-functional teams to scale impact. The role leads this evolution by building and scaling the team, delivering immediate value through better measurement, attribution, and insights, and establishing a vision and governance for marketing analytics. Responsibilities include defining a strategy and roadmap across PLG and enterprise, creating a trusted metrics source, implementing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), expanding experimentation, and partnering with Data Engineering on data quality and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, and knowledge of marketing tech stacks and cross-system data flows. Benefits and compensation include a salary range of $243,200-$304,000 (NYC/SF/LA), 401k matching, comprehensive health benefits, fertility/family forming benefits, flexible time off, development allowance, charitable matches, and a culture at Miro focused on belonging and collaboration.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with multiple marketing areas and collaborates with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. - The role involves leading this transformation, scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision, metrics framework, and governance for marketing data. - Key responsibilities include building the analytics team and processes, defining a roadmap aligned with PLG and enterprise priorities, establishing a trusted metrics source, implementing attribution/investment frameworks, scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. - Candidates should have 10+ years in marketing analytics or data science with at least 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and familiarity with marketing tech stacks and data governance. - Perks and culture emphasize a competitive equity package, health and pension plans, office comforts and wellbeing/learning allowances, and joining a globally diverse, collaborative team at a mission-driven company focused on belonging and delivering impact.

Miro's People Tech team keeps HR systems reliable and intuitive to match the company's customer-focused, frictionless digital experience, and is hiring a Service and Support Specialist based in Austin to strengthen North America coverage. The role serves as the primary North America People Tech support lead, handling Tier 2/3 Workday issues, managing the Jira queue, coordinating with global peers, and leading Workday configuration, release testing, documentation, and compliance. Candidates should have 5+ years in HRIS/People Systems with 2–3 years of hands-on Workday across Core HCM, Absence, Compensation, reporting, and integrations, solid experience with IT service tools like Jira, and strong communication for global stakeholders. Benefits include 401k matching with competitive equity, medical/dental/vision, fertility and family-forming benefits, flexible time off, in-office perks, learning allowances, WFH equipment support, and charitable donation matching. Miro is a large, distributed company focused on empowering teams to create the next big thing, with a diverse and inclusive culture and a Recruitment Privacy Policy governing applicants’ data.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leaders across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, as well as with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution, scale the team, define the vision for marketing analytics, establish trusted metrics and governance, and partner across the organization to strengthen data infrastructure and provide immediate value through better measurement, attribution, and insights. Responsibilities include building the analytics team and processes, defining a roadmap for PLG and enterprise marketing analytics, creating a single source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and collaborating with Data Engineering and senior leadership to translate analytics into action. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG and B2B analytics, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and data flows, and the ability to synthesize complex data into clear insights while upholding data quality and privacy. Benefits include 401k matching and equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, learning allowances, charitable donation matches, and a salary range of $243,200 to $304,000 (applicable to NY/SF/LA), with final compensation based on skills and experience; Miro emphasizes its mission, diverse and inclusive culture, and commitment to belonging.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, deliver immediate value through improved measurement, attribution, and insights, and define a long-term vision and governance for marketing analytics. Responsibilities include building and leading the team and processes, defining a roadmap across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), and scaling experimentation. You’ll partner with Data Engineering to improve data reliability and reporting and serve as a strategic thought partner to marketing leadership, translating analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution/KPI systems and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a systems-thinking approach focused on data quality, governance, and privacy-by-design, with competitive equity and benefits and a globally diverse culture at Miro.

Miro's People Tech team keeps HR systems reliable to help employees collaborate, deliver their best work, and make an impact for customers, mirroring Miro’s own frictionless, collaborative ethos. The Service and Support Specialist role is based in Austin and will lead North American support, coordinating with global peers to ensure full coverage and strong service delivery. Responsibilities include Tier 2/3 Workday support, managing the Jira queue, collaborating with stakeholders and vendors, leading Workday configuration and release testing, and developing knowledge resources. Requirements call for 5+ years of experience in HRIS/People Systems, 2–3 years of hands-on Workday across Core HCM, Absence, Compensation, reporting, and integrations, plus strong communication and IT service tool skills. Benefits include 401k matching, competitive equity, health benefits, fertility and family-forming support, flexible time off, learning and development funds, and charitable donation matching, all within a diverse and inclusive Miro culture.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. This role will lead the evolution by scaling the team, defining the vision and roadmap for marketing analytics, establishing trusted metrics frameworks, and partnering across the organization to strengthen data infrastructure and governance while delivering immediate value through improved measurement, attribution, and insights. Key responsibilities include building and leading the team, defining strategic priorities for PLG and enterprise segments, creating a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and working with Data Engineering to improve data reliability and reporting. Candidates should have 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks (Salesforce, Marketo, Segment, Google Analytics). Miro offers a compensation range of $243,200 to $304,000 (for NYC/SF/LA), plus 401k matching, competitive equity, health benefits, fertility and family-forming benefits, flexible time off, professional development allowances, and a culture focused on belonging, collaboration, and inclusion.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with all marketing areas and cross-functional teams. As head of the role, you’ll build and scale the team, establish a clear vision and roadmap for marketing analytics, and deliver immediate value through better measurement, attribution, and insights, while strengthening data infrastructure and governance. Responsibilities include creating a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance; designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality); scaling experimentation; and partnering with Data Engineering to improve data reliability and reporting. Candidates should have 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and a focus on data quality and privacy. Miro offers competitive equity, health and pension benefits, wellbeing support, an annual learning allowance, and a diverse, inclusive culture, with recruitment privacy policies in place.

Miro’s People Tech team is hiring a Service and Support Specialist in Austin to serve as the primary North America Workday support lead, focusing on service delivery and delivering a frictionless digital employee experience. You’ll manage the Jira queue, coordinate with global peers, collaborate with internal stakeholders and external vendors, and lead Workday configuration, release testing, documentation, and compliance while building global knowledge resources. Requirements include 5+ years in HRIS/People Systems with strong service ownership, 2–3 years hands-on Workday across Core HCM, Absence, Compensation, reporting and integrations, plus experience with Jira or similar IT service tools and a customer-first mindset aligned with Miro’s values. The role expects proactive, curious candidates who can translate technical issues for stakeholders and maintain data integrity while balancing business needs and user experience. About Miro: a visual workspace for innovation with 100M+ users and 250,000 companies, 1,600+ employees across 13 hubs, and a culture that emphasizes belonging, collaboration, and inclusion, plus competitive benefits including 401k matching, equity, health benefits, and professional development support.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing across PLG, lifecycle, web & growth, brand, product marketing, and pipeline generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this transformation, scales the team, and delivers immediate value through improved measurement, attribution, and insights, while defining the vision for marketing analytics and establishing trusted metrics and governance. Responsibilities include building and leading the team and processes, defining a strategic roadmap aligned with business priorities, creating a single source of truth for marketing metrics with Marketing Ops, and designing attribution and investment frameworks (MTA, MMM, incrementality) plus scaling experimentation. The role also involves partnering with Data Engineering to improve data reliability and serving as a strategic thought partner to marketing leadership to translate analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and a commitment to data quality and privacy; the salary range is $243,200 to $304,000 (location-dependent) with full benefits and opportunities described by Miro.