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The Sales and Success Strategy team develops pragmatic, customer-centric GTM strategies that adapt to market dynamics, use data-driven insights to uncover growth opportunities, optimize the sales process, and increase market share while delivering rich customer experiences; success is measured by profitability, market share, and customer delight. Atlassian is seeking a Principal Strategist to develop GTM strategy across initiatives, using qualitative and quantitative methods to evaluate opportunities and design initiatives that drive P&L growth from customers. This role will deliver value and delight at scale to customers, partners, and across Atlassian, while creating outcomes that unlock the Atlassian System of Work and establish the long-term direction of the business through cross-functional collaboration with executives and stakeholders. The ideal candidate is an independent, highly-capable individual contributor who thrives in a fast-paced environment, can move seamlessly from high-level strategy to detailed action, and has a strong understanding of SaaS business models; responsibilities include developing actionable GTM strategies from ideation to design with internal and market due diligence, frameworks, and scalable options to meet fiscal year goals and longer-term targets. They will analyze complex information, test novel approaches, perform financial and market analyses, and lead multi-layered stakeholder management across all levels from front lines to the C-suite through clear communication, building trust and cross-functional support to accomplish goals.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country with a legal entity, giving employees more control over family, personal goals, and priorities. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and collaborating with top organizations to solve real-world problems. You’ll work with product, engineering, and design to grow technical and domain expertise and make a tangible impact on business outcomes in a high-visibility, fast-paced environment. Your responsibilities include leading design, development, and deployment of AI/ML-powered solutions, architecting integrations with Python or JavaScript, and driving data-driven insights and AI-augmented workflow automation. You’ll oversee end-to-end production deployments, navigate AI risk and compliance (including GDPR), mentor junior engineers, and align technical solutions with business objectives to achieve measurable results.

At Atlassian, you can choose where you work—office, remote, or a hybrid—and the company hires in any country where it has a legal entity, giving you flexibility to support family and personal goals. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and work with product, engineering, and design to grow your technical and domain expertise. The FDE team partners with top organizations to help them leverage Atlassian’s AI capabilities to solve real-world problems, offering a high-visibility, high-impact role in fast-paced, ambiguous environments. You’ll lead the design, development, and deployment of AI/ML-powered solutions, architect integrations using Python or JavaScript, and drive data-driven insights while championing AI-augmented workflow automation and end-to-end production deployment. You’ll also navigate risk and compliance (AI risk assessment, GDPR, regulatory frameworks), mentor junior engineers, and communicate complex concepts to both technical and non-technical stakeholders while aligning solutions with business objectives and measurable results.

Atlassian supports flexible work arrangements and hires globally in countries where it has a legal entity. They are looking for a Sales Leader to oversee a team of Teamwork Collection Specialists, building enterprise-focused sales strategies for the Teamwork Collection that leverage Loom, Rovo, Jira, and Confluence to meet aggressive revenue targets. The role collaborates with Core account teams, Channel Partners, other Product Specialists, Account Managers, and Solution Engineers to refine sales procedures, drive value propositions, and boost customer satisfaction, while also recruiting and developing top sales talent and maintaining relationships with Enterprise and Strategic clients. Responsibilities include leading the team to achieve sales targets in Enterprise and Strategic segments, developing strategic plans, mentoring, setting metrics, onboarding new hires, analyzing sales data, and providing regular updates to senior management. A working knowledge of organizational teamwork workflows is preferred, ideally with experience in Software Delivery and an understanding of AI's emerging role in the Enterprise and Strategic segments.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. - The company is seeking a Sales Leader to oversee a team of Teamwork Collection Specialists focused on enterprise and strategic customers, developing sales strategies that highlight Loom, Rovo, Jira, and Confluence to drive the Teamwork Collection and meet aggressive revenue targets. - The role involves collaborating with Core account teams, Channel Partners, other Product Specialists, Account Managers, and Solution Engineers to refine sales processes, drive value propositions, and elevate customer satisfaction. - Responsibilities include recruiting and developing top sales talent, mentoring the team, setting and tracking performance goals, onboarding new hires, analyzing sales data and market trends, and reporting progress to senior management. - Additional duties include building relationships with peer leaders across Core and complementary teams, staying informed on industry trends and competitor activity in Enterprise/Strategic segments, and applying knowledge of organizational teamwork workflows with a focus on Software Delivery and the evolving role of AI.

Atlassian offers flexible work options (office, home, or a mix) and hires globally wherever it has a legal entity. They are seeking a Sales Leader for the Teamwork Collection to develop and implement enterprise-focused sales strategies that showcase Teamwork Collection, Loom, and Rovo alongside Jira and Confluence to meet aggressive revenue targets. The role involves collaboration with Core account teams, Channel Partners, other Product Specialists, Account Managers, and Solution Engineers to refine sales procedures and elevate customer value and satisfaction. Responsibilities include recruiting and mentoring a high-performance sales team, setting goals, onboarding new members, analyzing sales data and market trends, and providing regular performance feedback and updates to senior management. The position also entails maintaining relationships with peer leaders, staying informed about industry and competitor dynamics in Enterprise/Strategic segments, and possessing working knowledge of organizational teamwork workflows, ideally with an emphasis on Software Delivery and the emergent role of AI in these segments.

At Atlassian, work arrangements are flexible, allowing office, remote, or hybrid setups, and the company hires in any country where it has a legal entity to support personal priorities. The role is for a Sales Leader who will oversee a team of Teamwork Collection Specialists, focusing on enterprise-level customers and driving the Teamwork Collection value proposition that includes Loom, Rovo, Jira, and Confluence. The position requires collaborating with Core account teams, Channel Partners, other Product Specialists, Account Managers, and Solution Engineers to refine sales processes, drive value propositions, and elevate customer satisfaction. Key duties include recruiting and developing top sales talent, setting performance goals, mentoring and onboarding new hires, analyzing sales data and market trends, staying informed about industry dynamics, and providing regular updates to senior management. The ideal candidate has a working knowledge of organizational teamwork workflows, with emphasis on Software Delivery and the emerging role of AI in the Enterprise and Strategic segments.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. They are hiring a Sales Leader to oversee a team of Teamwork Collection Specialists responsible for enterprise-focused sales strategies that highlight the Teamwork Collection and leverage Loom, Rovo, Jira, and Confluence to meet aggressive revenue targets. The role collaborates with Core account teams, Channel Partners, other Product Specialists, Account Managers, and Solution Engineers to refine sales processes, elevate value propositions, and drive customer satisfaction, while recruiting and developing top sales talent and cultivating relationships with Enterprise and Strategic clients. Responsibilities include leading the team to achieve sales targets in the Enterprise and Strategic segments, creating strategic plans to expand market share, mentoring and coaching the team, setting performance goals, onboarding new hires, and analyzing sales data and market trends to identify opportunities. Additional duties involve maintaining relationships with peer leaders, providing regular updates to senior management, staying informed about industry trends and competitors, and applying knowledge of organizational teamwork workflows with a focus on Software Delivery and the emerging role of AI in the Enterprise and Strategic segments.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees' family, personal goals, and other priorities. As a Senior Principal Forward Deployed Engineer, you'll be at the forefront of applied AI, working directly with customers and cross‑functional teams to deliver innovative, AI-powered solutions and help shape the future of AI‑assisted teamwork. The FDE team partners with top organizations across industries to leverage Atlassian’s AI capabilities, collaborating with product, engineering, and design to expand your technical and domain expertise while driving tangible business outcomes. This is a high‑visibility, high‑impact role in fast‑paced, ambiguous environments, with responsibilities including coding across the Atlassian product suite, leading the design, development, and deployment of AI/ML solutions using Rovo tailored to customer needs, building robust integrations, and guiding product direction with customers to promote AI‑augmented workflow automation. You’ll also oversee end‑to‑end production deployment, manage risk and compliance (AI risk assessment, GDPR, regulatory frameworks), mentor other engineers, and communicate complex concepts clearly to technical and non‑technical stakeholders while aligning technical work with business objectives and measurable progress.

Atlassian supports flexible work locations and hires in any country where it has a legal entity. The Senior Principal Forward Deployed Engineer role sits at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and help organizations leverage Atlassian’s AI capabilities. You will lead the design, development, and deployment of AI/ML-powered solutions using Rovo, and architect robust integrations with Python/JavaScript, APIs, and enterprise-scale systems. You’ll influence product direction through customer collaboration, drive AI-augmented workflow automation, oversee end-to-end production deployments with monitoring and improvement, and navigate risk and compliance, including GDPR. You will mentor other engineers, foster innovation, and communicate complex concepts clearly to technical and non-technical stakeholders while aligning solutions with business objectives and measurable outcomes.

The role is remote anywhere in the UK, with Atlassian allowing work from an office, from home, or a hybrid arrangement. Atlassian hires people in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you'll be at the forefront of applied AI, partnering with customers and cross-functional teams to deliver AI-powered solutions and influence business outcomes. You will lead the design, development, and deployment of AI/ML solutions, architect integrations using Python or JavaScript, drive data-driven product direction, oversee end-to-end deployment, and navigate risk and compliance including AI risk assessment and GDPR. The role also includes mentoring junior engineers and communicating complex technical concepts to both technical and non-technical stakeholders to align technical work with business objectives and measurable results.

The role is remote across the UK, with Atlassian offering flexible work locations and the ability to hire in any country where they have a legal entity. As a Principal Forward Deployed Engineer, you'll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and help shape the future of AI-powered teamwork. You will lead the design, development, and deployment of AI/ML solutions tailored to customer needs and architect robust integrations using Python, JavaScript, APIs, microservices, and enterprise-scale systems, driving data-driven insights for product direction. You will champion AI-augmented workflow automation, oversee end-to-end production deployment with ongoing evaluation and improvement, and navigate risk, privacy (GDPR), and regulatory compliance. You will mentor junior engineers, communicate complex technical concepts to both technical and non-technical stakeholders, and align technical solutions with business objectives by setting a clear vision and measurable results.

The role is a remote Principal Forward Deployed Engineer (FDE) position at Atlassian based anywhere in Poland, with Atlassian allowing flexible work locations and hiring in any country where it has a legal entity. As a Principal FDE, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver AI-powered solutions, collaborating with product, engineering, and design. This is a high-visibility, high-impact role in a fast-paced, ambiguous environment aimed at shaping the future of AI-powered teamwork. You will lead the design, development, and deployment of AI/ML solutions, architect integrations using Python or JavaScript, drive data-driven insights, promote AI-augmented workflow automation, and oversee end-to-end production deployment. You’ll also navigate AI risk and data privacy requirements (GDPR), mentor junior engineers, and communicate complex concepts to technical and non-technical stakeholders while aligning technical work with business goals.

- The role is available remotely anywhere in Poland, and Atlassian can hire people in any country where it has a legal entity. - As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions. - The FDE team partners with top organizations to help them leverage Atlassian’s AI capabilities to solve real-world problems, while you collaborate with product, engineering, and design to grow technically and impact business outcomes. - This is a high-visibility, high-impact role involving leading the design, development, and deployment of AI/ML solutions, architecting robust integrations, driving data-driven insights, promoting AI-augmented automation, and overseeing end-to-end production deployment with monitoring. - You’ll navigate risk and compliance (AI risk assessment, GDPR), mentor junior engineers, and clearly communicate technical concepts to stakeholders to align technical efforts with business objectives and measurable results.

Atlassian lets employees choose where to work—office, home, or a mix—and the company hires in any country where it has a legal entity, giving global flexibility and support for personal goals. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and partnering with leading organizations to solve real-world problems. Your responsibilities include leading the design, development, and deployment of AI/ML-powered solutions, and architecting robust integrations using Python, JavaScript, APIs, microservices, and enterprise-scale systems. You’ll drive data-informed solution development, champion AI-augmented workflow automation, oversee production deployment with ongoing evaluation, and navigate AI risk assessment and data privacy/regulatory requirements. You’ll mentor junior engineers, communicate complex concepts to technical and non-technical stakeholders, and align technical outcomes with business objectives for measurable progress.

Atlassian offers flexible work options—office, remote, or a mix—and hires people in any country where it has a legal entity. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and help shape the future of AI-enabled teamwork. You’ll lead the design, development, and deployment of AI/ML solutions tailored to customer needs, architect robust integrations using Python or JavaScript, and drive data-driven insights to inform product direction and workflow automation. You’ll oversee end-to-end production deployment, ensure ongoing evaluation and improvement, navigate AI risk and data privacy/regulatory requirements, and mentor junior engineers. You’ll also translate complex technical concepts for technical and non-technical stakeholders and align solutions with business objectives, establishing a clear vision and measurable results.

DX, headquartered in Salt Lake City, Utah, is a fast-growing SaaS company that helps engineering leaders boost developer productivity and recently joined Atlassian, which will provide expanded resources, faster growth, and greater impact for customers. Atlassian supports flexible work locations; this is a remote role and we can hire anywhere with a legal entity, but for this position we’re seeking someone based in the UK or Germany. As a Mid-Market Account Executive on a small, high-performing team, you’ll partner with DX’s customers and prospects, uncover pain points around measuring and improving developer productivity, and help them evaluate DX as a strategic partner through proofs of concept and business cases. You’ll own the full sales cycle from first touch to close, run proof-of-concepts and demos, build a strong, disciplined pipeline, forecast rigorously, and champion buyers through complex evaluations. DX emphasizes collaboration, learning, ownership, and mastery, offers strong career progression, and provides a large territory with inbound leads along with support from SDRs, SAs, and leadership to help you make a big impact.

DX, headquartered in Salt Lake City, is a fast-growing SaaS company that uses millions of data points daily to improve developer productivity, counting Pinterest, GitHub, BNY, and Xero among its customers, and it recently closed its acquisition by Atlassian. Joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers, and Atlassian supports flexible work arrangements; DX can hire in any country where it has a legal entity, and this is a remote position. To help our teams work together effectively, we’re looking for a Mid-Market Account Executive based in the UK or Germany who will join a small team of high-performing 10X players and partner with DX’s customers and prospects. In this role you will prospect, qualify, and close net-new logos and strategic expansions; own the full sales cycle from first touch through proposal, negotiation, and close; run proofs of concepts, demos, and business-case discussions that tie our value to buyers’ priorities; build a strong pipeline with disciplined forecasting; and champion buyers through complex evaluations while translating market feedback into internal product and GTM improvements. You’ll be supported by a great cast of SDRs, SAs, and leadership, with opportunities for collaboration, learning, and career progression, in an environment that prizes mastery, ownership, and curiosity.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing teams by collecting millions of data points to improve developer productivity, serving customers like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. Atlassian supports flexible work arrangements and hiring in any country with a legal entity, and the role is remote with a preference for someone based in the UK or Germany to help teams collaborate; you’ll join a small team of passionate, 10X performers. As a Mid-Market Account Executive, you will own the full sales cycle—prospecting and closing net-new logos and strategic expansions, running proofs of concept and business-case discussions, and building a disciplined pipeline with support from SDRs, SAs, and leadership. You will translate market insights into internal product and GTM improvements, stay current on industry trends and the competitive landscape, and champion buyers through complex evaluations.

DX is a rapidly growing SaaS company based in Salt Lake City that helps engineering leaders improve developer productivity and experience, serving customers like Pinterest and GitHub. It has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian to accelerate growth, R&D, and customer impact. Atlassian offers flexible work options and hires globally where legally allowed; this is a remote role intended for someone based in the UK or Germany. The Mid-Market Account Executive role involves partnering with customers, uncovering pain points, leading proofs of concept and business-case discussions, and owning the full sales cycle from prospecting to close. The position features a large territory with strong team support from SDRs, SAs, and leadership, and emphasizes building a robust pipeline, staying current on industry trends, and translating market feedback into product and go-to-market improvements.

DX is a fast-growing SaaS company headquartered in Salt Lake City, and we are looking to hire remotely from the UK and Germany for this role, delivering data-driven insights into developer productivity for clients like Pinterest and GitHub. The company tripled its annual recurring revenue and was recently acquired by Atlassian, with the aim of expanding resources, accelerating growth and R&D, and delivering greater impact to customers. DX values individual mastery and expects employees to perform at the highest level, focusing on craftsmanship even when outcomes are influenced by factors beyond control. In this role you will prospect, qualify, and close new opportunities across defined territories, own the full sales cycle, run proof-of-concepts and demos, build a disciplined pipeline with accurate forecasting, guide buyers through complex evaluations, and translate market feedback into product and GTM improvements. You will also stay current on industry trends and the product roadmap, and support expanding our EMEA market.

The role is remote-only for candidates in the UK or Germany, with DX—headquartered in Salt Lake City—being a fast-growing SaaS company that uses data to improve developer productivity for clients such as Pinterest, GitHub, BNY, and Xero, and which recently tripled ARR and was acquired by Atlassian to accelerate growth. DX emphasizes individual mastery and being the best at your craft, with top performers highly rewarded, while we acknowledge that some outcomes are outside anyone's control. In the role, you will prospect, qualify, and close new opportunities across defined territories, owning the full sales cycle from initial touch through proposal, negotiation, and close, including running proofs of concept, demos, and business-case discussions. You will build a disciplined pipeline, forecast accurately, and guide buyers through complex evaluations, anticipating needs, removing friction, and feeding market insights back into product and GTM improvements. You will stay current on industry trends, the competitive landscape, and the product roadmap, and support expanding the EMEA market.

DX is hiring remotely, but only from the UK and Germany for this role, and the company is headquartered in Salt Lake City, Utah as a fast-growing SaaS company. DX helps engineering leaders build high-performing, productive teams and collects millions of data points daily to power insights into developer productivity and experience, with customers like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian, which will expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX values mastery and being the best at your craft, emphasizing that while outcomes are outside of control, you can perform at the highest level and be greatly rewarded. In this role you will prospect, qualify, and close net-new opportunities across defined territories, own the full sales cycle from first touch to close, run proofs of concept and demos, build and forecast a disciplined pipeline, champion buyers through complex evaluations, translate market insights into internal product and GTM improvements, stay current on industry trends and the product roadmap, and support expanding the EMEA market.

The role is remote with eligibility for candidates in the UK and Germany, while DX is headquartered in Salt Lake City and described as a fast-growing SaaS company that helps engineering leaders build high-performing teams. DX collects millions of data points daily to provide insights into developer productivity and experience for customers like Pinterest, GitHub, BNY, and Xero. DX has scaled profitably, tripling its annual recurring revenue in recent years, and recently closed on an acquisition by Atlassian. As part of Atlassian, the company will expand resources, accelerate growth and R&D, and deliver greater impact to customers. The role emphasizes individual mastery and high performance, with responsibilities including owning the full sales cycle from prospecting to close, running proofs of concepts and demos, building a disciplined pipeline, guiding buyers through complex evaluations, feeding market feedback into product and GTM improvements, staying current on industry trends, and supporting expansion in the EMEA market.

The company DX is hiring remotely for candidates in the UK and Germany; it is a fast-growing SaaS company headquartered in Salt Lake City that leverages data to provide insights into developer productivity for clients like Pinterest and GitHub. DX has grown profitably, tripling its annual recurring revenue in recent years, and was recently acquired by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. At DX, the value system centers on individual mastery and being the best at your craft, with high performance rewarded even though outcomes are influenced by external factors. The role entails prospecting, qualifying, and closing net-new opportunities across defined territories, owning the full sales cycle from first touch to close, running proofs of concept and demos, and maintaining a disciplined, accurately forecasted pipeline. The candidate will champion buyers through complex evaluations, translate market insights into product and GTM improvements, stay current on industry trends and roadmap, and support expanding the EMEA market.

Atlassian supports flexible work arrangements (office, home, or a blend) and hires wherever there is a legal entity; this remote field sales role is focused on someone based in France or the UK. The company values the idea of "play as a team," supports one another, celebrates wins, and emphasizes that employees work with Atlassian, not for Atlassian. The role can be at P40 or P50 level and involves partnering with direct sales, partners, and Fortune 500 account teams to understand the customer profile, business problems, roadmaps, and solution success. Responsibilities include customer discovery, identifying cross-product opportunities, serving as a pre-sales product expert, leading value-based demonstrations, and guiding the customer's technical needs to gain buy-in. You will forge strong partnerships with aligned account executives, document product feedback and competitive intelligence for internal product management, and continually learn and refine pre-sales and product knowledge and sales processes.

- Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country with a legal entity; this is a remote field sales role based in France or the UK. - The company emphasizes its "play as a team" value and states employees work with Atlassian, not for Atlassian. - The role can be at P40 or P50 level and involves partnering with direct sales, partners, and larger account teams to manage Fortune 500 customers, understanding their profiles, problems, roadmaps, and solution success. - Key duties include customer discovery, identifying cross-product opportunities, diagnosing pains, being a pre-sales product expert, leading value-based demonstrations, and guiding technical needs for buy-in. - Additional responsibilities include forging strong partnerships with account executives, tracking pipeline, collecting product feedback and competitive intelligence, and continuously learning and refining knowledge and sales processes.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity; this role is a remote field sales position based in France or the UK. The company emphasizes its “play as a team” culture and notes that employees work with Atlassian, not for Atlassian. The role can be at P40 or P50 level and involves partnering with direct sales, partners, and larger account teams on Fortune 500 customers to map customer profiles, business problems, roadmaps, and solution success, while identifying cross-product opportunities. Responsibilities include customer discovery, becoming a pre-sales product expert, delivering value-based demonstrations, and guiding the customer's technical needs to gain buy-in. Additional duties include forging strong partnerships with account executives, tracking pipeline and opportunities, gathering product feedback and competitive intelligence, advocating for product management, and continuous learning to refine knowledge and processes.

Atlassian supports flexible, distributed work and hires in any country where it has a legal entity. The Grad++ program offers hands-on technical training, dedicated mentorship, and strong social connections to set up students for a successful career. The role is hybrid and based in Seattle, WA, and applicants must be willing to work there; it is not eligible for F1 or J1 visas and does not offer sponsorship. You will build production-ready features for Jira, Confluence, and Trello, owning end-to-end work from design to deployment. The job also involves collaborating in Agile teams, innovating with AI/ML technologies, and solving complex technical problems using data-driven insights.

Atlassian supports flexible, distributed work and hires in any country with a legal entity, allowing collaboration from home, offices, or both. Its Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set up students for a successful career. The internship is a hybrid role based in Seattle, WA or San Francisco, CA, and it is not eligible for F1/J1 sponsorship or any work sponsorship. As an intern in the Security team, you will own a scoped project addressing a real security problem, guided by a Security Engineering Manager and mentored by a senior engineer. You’ll develop security tools and automation, conduct security research, use AI-assisted coding and research tools, potentially build AI-enabled security capabilities, and collaborate with security and software engineers through design discussions and reviews.

Atlassian supports flexible work locations, allowing collaboration where teams are most effective, and hires in any country with a legal entity. The Atlassian Intern program blends hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set interns up for a successful, impactful career. The internship is a hybrid role based in Seattle, WA or San Francisco, CA; you must be willing to work there, and it is not eligible for F1/J1 visas and does not provide sponsorship. As an intern on the Security team, you’ll oversee Atlassian services that host tens of thousands of customers, report to a Security Engineering Manager, and learn from a skilled team mentor. You’ll own a scoped security engineering project, develop tools and automation to find weaknesses or prioritize risks, conduct security research, use AI-assisted coding, and collaborate through design discussions and code reviews, delivering a solution ready for others to use and maintain.

Atlassian supports flexible work arrangements and hires in any country where it has a legal entity, encouraging distributed collaboration across home, offices, or both. The Intern program is a 12-week paid internship during Summer 2027 (May/June – Aug/Sept 2027), in a hybrid role based in Seattle, and it does not support F1/J1 visas or any sponsorship. The role is a Research Intern on the AI Research Systems (AIRS) team within the Research and Insights organization, focused on powering AI-native research workflows and delivering insights to cross-functional partners. Responsibilities include reporting to a Research Manager, contributing AI tools, pipelines, and systems for the R&I team, and conducting a research project using existing AI tooling. Minimum qualifications require a 12-week full-time commitment and current enrollment with return after the internship; preferred qualifications include experience building AI tools, understanding the research process, proficiency in qualitative and some quantitative UX research, data management/analysis, and the ability to share research insights effectively.

Atlassian offers flexible work options—home, global offices, or a mix—and hires in any country with a legal entity. The Intern program combines hands-on technical training, dedicated mentorship, and strong social connections to set students up for a successful career. It’s a hybrid internship based in Seattle, WA or San Francisco, CA, and applicants must be willing to work from those cities; it is not eligible for F1/J1 or sponsor-based work authorization. Interns will work on Atlassian’s AI/ML products and platforms, across governance, compliance, recommendations, and observability, partnering with teams across Engineering, Product, Growth, Sales, Marketing, and Security. Responsibilities include building and evaluating applied AI/ML solutions, contributing to projects involving models, agents, retrieval, and evaluation workflows, translating business needs into technical projects, and clearly communicating results with documentation of trade-offs and next steps.

Atlassian offers flexible work options—remote, global offices, or a mix—and hires in any country where it has a legal entity. Its Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for a successful career. This internship is a hybrid role based in Seattle, WA or San Francisco, CA, and applicants must be willing to work from those cities; it is not eligible for F1 or J1 students and does not provide work sponsorship. Atlassian builds AI/ML products, platforms, and infrastructure to address business, product, security, and engineering challenges across the company, including governance, compliance, recommendation and optimization, and ML development platforms. Interns will work on real-world AI/ML projects with mentors, translating business needs into technical projects, contributing to models, retrieval, and evaluation workflows, and evaluating solutions through experimentation, feedback, and documentation.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where it has a legal entity (details at go.atlassian.com/distributed). The Grad++ program provides hands-on technical training, mentorship, professional growth opportunities, and strong social connections to set graduates up for a successful career at Atlassian. The described role is hybrid and based in Seattle, WA, and you must be willing to work from that location; it is not eligible for F1/J1 students and does not offer work sponsorship. Atlassian’s machine learning teams collaborate across Product, Engineering, Growth, GTM, Finance, and Sales to build ML infrastructure and intelligent product experiences, including areas like search, recommendation, personalization, Generative AI applications, and large language models. Responsibilities include building and evaluating ML models and Generative AI, using data and experimentation to improve quality, translating business problems into technical solutions with cross-functional partners, contributing across the ML lifecycle from prototyping to deployment and monitoring, and developing agentic workflows that combine LLMs, tools, and product context to solve complex multi-step problems.

Atlassian offers flexible work locations and hires in any country where they have a legal entity, with distributed-work details available online. The Grad++ program provides hands-on technical training, mentorship, and social connections to help students start a successful career, and the role is a hybrid position based in Seattle, WA that excludes F1/J1 students and sponsorship. Data Scientists at Atlassian partner with product, engineering, and business teams across Product Development, Growth, Marketing, and Operations to turn large-scale platform data into actionable decisions and to influence roadmaps. They design and analyze robust experiments, build statistical frameworks, and develop machine learning models to solve business challenges and drive product innovation, defining core success metrics and uncovering user behavior trends. The role involves developing data-driven hypotheses, applying rigorous statistics to evaluate experiments and user behavior, analyzing rich telemetry data to identify user journey patterns and growth opportunities, and communicating results to broad audiences while collaborating cross-functionally with product managers, engineers, designers, data engineers, and other data scientists.

Atlassian offers flexible work options and hires in any country where they have a legal entity, allowing collaboration from home, offices, or both. The Grad++ program blends hands-on technical training, mentorship, professional growth, and social connections to kickstart a career at Atlassian, and it is a hybrid role based in Seattle, WA, requiring that location; it is not eligible for F1/J1 visas or sponsorship. Atlassian’s Data Scientists collaborate with product, engineering, and business teams across Product Development, Growth, Marketing, and Operations to turn large-scale data into actionable decisions. They design and analyze experiments, build statistical frameworks, and develop machine learning models to solve business challenges and drive product innovation, defining core success metrics and uncovering user behavior trends to influence roadmaps. The role combines technical craft with strategic storytelling, developing data-driven hypotheses, analyzing telemetry data, identifying friction points and growth opportunities, and communicating results across the organization while partnering cross-functionally with product managers, engineers, designers, data engineers, and other data scientists.

Atlassian supports flexible work arrangements, letting employees collaborate from home or global offices, and hires in any country where it has a legal entity. The Atlassian Intern program combines hands-on technical training, mentorship, professional growth, and social connections, and runs for 12 weeks in Summer 2027 as a paid, hybrid role based in Seattle, WA (not eligible for F1/J1 and no work sponsorship). The Future Team role centers on data, reporting, and analytics to power the product with insights, requiring you to develop data-driven hypotheses and evaluate experiments, bridging data science, data engineering, and business teams. You will analyze rich telemetry datasets to uncover user journeys, friction points, and growth opportunities, and build robust data artifacts such as interactive dashboards, reproducible notebooks, or AI agents/skills to scale data-driven decision making. The ideal candidate has SQL and Python or R skills, solid stats knowledge, experience with A/B testing and ML fundamentals, familiarity with BI tools and AI/GenAI tools, strong communication, and is available for a 12-week full-time Summer 2027 while enrolled in a Masters program returning after the internship (graduating by August 2028).

Atlassian offers flexible work options, allowing collaboration at home, in global offices, or both, and hires in any country where they have a legal entity. The Grad++ program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to support a successful Atlassian career. The position is a hybrid, Seattle-based New Graduate Data Engineering role and is not eligible for F1/J1 visas or any work sponsorship. In this role you’ll influence product teams, inform Data Science and Analytics Platform teams, and partner with data consumers to measure, collect data, and generate insights that improve product experience, engagement, efficiency, costs, and strategy. Responsibilities include defining metrics, instrumenting logging, data ingestion, data architecture and modeling, data transformation, data quality and governance, alerting, visualization and reporting, and developing at scale to improve efficiency.

At Atlassian, employees can work from home, in global offices, or a mix, and the company hires in any country where it has a legal entity. The Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set interns up for a successful career. The internship is a 12-week hybrid role located in Seattle, WA, running May/June through August/September 2027, and it is not eligible for F1/J1 sponsorship or any work sponsorship. As a Data Engineering intern, you’ll influence product teams, support data science and analytics platform groups, and partner with data consumers to ensure data assets are high-quality and useful, while helping define metrics, collect data, and generate insights. Responsibilities include data definition and instrumentation, ingestion, architecture and modeling, transformation, data quality and governance, and alerting, visualization, and reporting, all under the guidance of a Data Engineering Manager and a team mentor, with opportunities to scale and improve efficiency.

Atlassian offers flexible work locations, allowing collaboration from home, global offices, or both, and hires in any country where it has a legal entity. Atlassian’s Intern program combines hands-on technical training, professional growth, dedicated mentorship, and social connections to set students up for a successful and impactful career, with a 12-week paid internship running May/June–August/September 2027 in Seattle, WA, hybrid. This internship places you in the Data Engineering team, where you’ll influence product teams, inform Data Science and Analytics Platform teams, and partner with data consumers to ensure data assets are of high quality and usefulness. Interns will help define metrics, collect data, build insights, and support improvements to product experience, engagement, efficiency, and costs, helping guide strategy. You’ll report to a Data Engineering Manager and work with a team mentor, and the role encompasses a broad set of responsibilities such as defining metrics, instrumenting logging, data acquisition and ingestion, data architecture and modeling, data transformation, data quality and governance, and alerting, visualization, and reporting at scale.

Atlassian supports flexible work locations and hires wherever they have a legal entity, with distributed-work details available online. The Intern program combines hands-on technical training, mentorship, professional growth, and strong social connections to set students up for success. This is a hybrid Vancouver, BC role that requires working there, is not eligible for employer sponsorship at hire, and asks applicants to indicate potential future sponsorship; the Canada internship runs 15 weeks either May–August 2027 or September–December 2027. The Future Team describes Atlassian’s elite engineering organization leveraging AI-driven innovation, data-driven insights, and agile methods, where engineers own features from day one and contribute to full lifecycle development across Jira, Confluence, Trello, and Bitbucket. New engineers join a unified R&D team prioritizing cloud migration while delivering value across Atlassian’s core product suite.

Atlassian offers flexible work options—office, remote, or hybrid—so employees can support family and personal goals, and the company hires in any country where it has a legal entity. The Jira Platform Search organization powers the foundational search backend for Jira, handling billions of requests daily across a multi-tenant cloud, and is undergoing a multi-year architectural transformation to deliver industry-leading performance, elasticity, and high availability. As a Principal Software Engineer for Jira Platform Search, you will architect and lead high-scale search solutions, decomposing core monolith services into modern, resilient microservices that can process billions of daily requests, in close collaboration with Engineering Managers, Product Managers, and Architects. You will drive end-to-end technical delivery, define roadmaps and execution strategies for large-scale initiatives, establish scalable architectural standards, oversee reviews and documentation, and ensure Tier-0 reliability across the global cloud infrastructure. Additional responsibilities include cross-functional alignment, domain and technical adaptability, mentoring and talent development, and upholding rigorous code review practices to drive high-impact engineering outcomes.

Atlassians can work in the office, from home, or in a hybrid arrangement, giving them flexibility to support family and personal goals, and the company hires in any country with a legal entity. Jira Platform Search powers the foundational search backend for Jira, serving billions of requests daily across a large multi-tenant architecture, and is undergoing a multi-year architectural transformation to scale, improve performance, elasticity, and high-availability. The Jira Platform Search Team seeks a Principal Software Engineer to architect and lead high-scale search solutions, decomposing core monoliths into modern, resilient microservices that can handle billions of daily requests. Responsibilities include end-to-end technical delivery, strategic execution, architectural excellence, engineering quality and resilience, establishing review standards, cross-functional alignment, domain adaptability, and talent development. The role requires partnering with engineering managers, product managers, and architects to drive multi-quarter roadmaps, deliver Tier-0 reliability across a global cloud infrastructure, and mentor emerging engineering talent.

Zendesk is seeking a Site Reliability Engineer (4–8 years) in Pune, India (hybrid) to join the CIO RUN function, acting as a bridge between engineering and operations to drive system stability, proactive detection, and rapid incident response with hands-on observability and ITIL lifecycle management, aligned to APAC and EMEA shift patterns. Responsibilities include collaborating with end users, owning ITIL-based tickets and monitoring, coordinating with problem management for permanent fixes, handling major incidents (P1/P2), and developing Runbooks, SOPs, and KEDBs. You will implement and tune observability tooling (synthetic monitors, APM, dashboards, alerts) in platforms like Datadog or Dynatrace, reduce alert fatigue, onboard applications for proper logging/metrics, and triage incidents using Incident.io, Jira, and Slack. Further, you will perform RCA and PIR, maintain KEDB and runbooks to mitigate SPOFs, govern change requests with risk assessments and rollback plans, and manage SaaS integrations (e.g., Salesforce–Zuora, Workato, AWS Lambda) to ensure seamless data flow across ticketing and incident ecosystems. Required qualifications include 4–8 years in SRE/IT operations, strong observability experience (Datadog, Dynatrace, or New Relic), ITIL knowledge (Incident/Problem/Change), cloud experience (AWS/GCP), API and SQL skills, and scripting ability (Python/Go/PowerShell/Bash); nice-to-haves include ITIL 4, multi-client/consulting exposure, and a location constraint that Zendesk can hire only from Karnataka or Maharashtra, with hybrid work and a commitment to diversity.

Zendesk is hiring for Sales Development to drive the EMEA sales pipeline, offering strong training, career growth, and a culture that emphasizes recruiting high-potential talent and coaching for sales excellence. The role involves owning a busy outbound pipeline, generating high-value leads from startups, unicorns, and enterprise customers, and collaborating with Account Executives to drive new business. Requirements include native German, fluent English (Russian is a plus), at least 6 months in a sales-related role, SaaS or consultative sales experience, a can-do attitude, and excellent written and verbal communication skills. The position is hybrid with the Lisbon office three days a week (Tue–Thu 9am–6pm), with flexible remote work, and Zendesk emphasizes an inclusive, supportive environment and a calm, customer-centric brand. Zendesk is an equal opportunity employer committed to diversity and inclusion, offers accommodations for disabilities and veterans, and may use AI screening; applicants can request accommodations via peopleandplaces@zendesk.com.

The position is a Sales Development role in Zendesk's EMEA sales organization, designed to drive new business and build the talent pipeline across Europe, the Middle East, and Africa. You will handle a high volume of hot inbound leads in the CRM, qualify high-value opportunities for Account Executives, and use strong communication to upsell and cross-sell before passing opportunities to AEs. The ideal candidate is fluent in Italian, excited about a career in consultative sales, with a can-do attitude and self-starter drive; SaaS or business internship experience is preferred, but a degree can suffice. The role is hybrid with in-office presence required in Lisbon on Tuesdays, Wednesdays, and Thursdays, designed to balance onsite collaboration with remote work across Zendesk offices. Zendesk emphasizes equal opportunity, diversity, and inclusion, may use AI or automated decision systems to screen applications, and offers accommodations for applicants with disabilities or disabled veterans.

The job is for an Observability & Monitoring Lead at Zendesk in Pune, India, seeking a 6+ year veteran to lead SRE and observability strategy to mature the monitoring ecosystem and improve reliability across Zendesk’s platforms. Responsibilities include designing the telemetry stack (metrics, logs, traces, synthetic/RUM), establishing golden signals and SLOs, building dashboards and alerting-as-code, and reducing noise while driving proactive incident management to meet SLAs and reduce MTTR. The role encompasses incident automation and self-healing, governance and RCA/KEDB, application onboarding, SLA management, and cross-functional collaboration to define SLOs/SLIs and maintain Runbooks and documentation. It also requires end-to-end tooling ownership (Datadog, ITSM integrations), L1 SRE team leadership, and reporting on metrics like MTTD/MTTR/First Touch Resolution, with preferred experience in Python, AWS, and data-driven telemetry storytelling. Zendesk emphasizes inclusion and accessibility, describes a hybrid work model with on-site presence in Pune (Maharashtra), and notes that applicants may be subject to AI screening, with equal-opportunity commitments and accommodation processes for disabilities.

Zendesk’s Hunter Account Executive role is a new-business sales position aimed at turning priority prospects into customers through disciplined prospecting, consultative discovery, evidence-based value cases, executive selling, and a clean handoff to post-sale teams, and it does not own installed-base expansion. You will build and maintain qualified net-new pipeline to meet or exceed quota via targeted outbound, inbound conversion, and partner routes, lead a repeatable prospecting-to-close process, coordinate cross-functional teams, and maintain accurate CRM data and pipeline health. Day-one capabilities include a genuine new-business orientation, consultative discovery, multi-threaded selling to diverse stakeholders, strong ROI-focused commercial judgment, and CRM discipline, with typically 8–12 years of complex B2B SaaS experience and the ability to discuss AI and platform value (no specific degree required if experience demonstrates capability). The role requires AI-era thinking: discuss AI, automation, CX and platform value credibly at the business level, use approved AI tools while protecting confidentiality, distinguish human judgment from automation, and refine AI narratives with market and buyer insight. Compensation and culture include a US on-target earnings range of $111k–$167k with a 60/40 base/commission split, a hybrid work model with partial in-office presence, and Zendesk’s commitment to equal opportunity, diversity and inclusion, with possible AI screening and accommodations available upon request.

Zendesk is seeking a Senior Sales Engineer to be the primary technical partner for enterprise and commercial accounts, bridging technical discovery, solution design, and hands-on system configuration to demonstrate the value of Zendesk’s platform, autonomous agents, and integrations. You’ll manage technical deal cycles, lead technical validation, respond to RFPs, design solutions, build standard integration topologies, ensure security and data privacy compliance, conduct technical discovery and POCs, and configure agentic AI workflows using prompt engineering. You’ll also deploy reusable tools, accelerators, API templates, and middleware to deliver complex architectures, and advocate for field feedback to inform product improvements. Required qualifications include 4–6 years in technical presales or related roles, proficiency with modern web technologies (JavaScript, Python, Node.js), REST APIs, AI concepts (LLMs, prompt engineering), SaaS/CX/ES domain knowledge, up to 30% travel, and a bachelor’s degree. Preferred qualifications include cloud data stacks and BI tools experience, vertical industry exposure, active developer community engagement, and the ability to present to executive buyers; the Poland base salary range is zł302,000 to zł454,000 with potential bonuses, and Zendesk supports a hybrid work model with accommodations as needed.

Zendesk is seeking a Social Creative & Production Manager to define and execute social-first creative for a global technology brand, turning big ideas and complex technology into content that people want to engage with across LinkedIn, X, YouTube, and emerging platforms. You’ll lead day-to-day ideation and hands-on production of original content—graphics, carousels, animations, short-form videos—and craft social copy that supports product launches, customer stories, thought leadership, and industry conversations, adapting campaigns to feel native to each platform. You will collaborate with brand, product marketing, sales, and PR to maintain a consistent voice, partner with designers and video producers, manage timelines, and use performance insights to continually refine content. The role requires 7+ years in marketing/communications/content with at least 5 years focused on social/digital, a strong portfolio demonstrating social writing and hands-on creation of graphics, carousels, and short-form videos, proficiency with Canva or Adobe Creative Cloud, and experience producing executive social content with AI fluency. Compensation ranges from $99,000 to $149,000 in the US plus potential bonuses, Zendesk offers hybrid work options and a commitment to diversity and inclusion, and applicants should note that AI screening may be used in the hiring process; Zendesk is an equal opportunity employer and provides accommodations for applicants with disabilities.

Zendesk is seeking a support expert to serve as the designated Premier customer support contact, fluent in English, who can understand customer needs, advocate internally for solutions, and lead a global team to deliver best-in-class customer experiences. You will be part of a highly technical team delivering technical guidance on Zendesk APIs, Frameworks, and SDKs, own issues through resolution, manage escalations, and coordinate communications during service incidents across Operations, Development, and Incident Management. Required skills include 2+ years as a Zendesk Administrator or deep product knowledge, 2–4 years of enterprise software support, experience in enterprise/technical architecture, and 1 year of troubleshooting HTML, JSON, JavaScript, and RESTful APIs, with additional programming language experience (e.g., Java, Ruby, Python) a plus; you must be self-motivated and ready to work outside standard hours occasionally. Requested skills include formal presentation abilities, innovative problem-solving, strong tools knowledge (ChatGPT, Gemini, GSuite, Slack, Confluence), and a secondary language such as French, German, or Portuguese is a plus. The role requires location in Mexico City or Estado de Mexico, with Zendesk’s hybrid work model, and the company notes AI screening for applicants while providing accommodations for applicants with disabilities as part of its equal opportunity and inclusion commitments.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues while building an AI-native future. The Foundational Storage team builds and supports stateful storage systems—object storage, relational databases, key-value stores, and caches—and creates APIs and abstractions so storage is consistent, durable, secure, and scalable for all products. As a Senior Software Engineer on the team, you’ll design and operate storage systems, solve challenges around consistency, availability, performance, and cost, and collaborate with product teams to turn storage needs into practical solutions. You’ll write primarily in Rust and Python, develop production-grade testing and chaos scenarios, own latency and availability SLOs, and work with Platform and Infra teams to deliver a fault-tolerant platform. Qualifications include 5+ years of distributed systems experience, production work with object storage, relational databases, or caches, Kubernetes experience, proficiency in Rust or other systems languages, and a compensation range of $190k-$400k with benefits, along with equal opportunity and accommodations.

Sentry is a fast-growing application monitoring company trusted by over 200,000 organizations, helping developers fix errors and performance issues before users notice so teams can focus on building. The Foundational Storage team builds and supports stateful storage systems—object storage, relational databases, key-value stores, and caches—and develops APIs and libraries to make storage durable, secure, and easy for product teams to use. As a Senior Software Engineer, you’ll design and operate storage systems across Sentry, address data consistency, availability, performance, and cost, and collaborate with product teams to migrate safely and adopt the tools you build. Responsibilities include creating user-facing APIs, improving performance and cost efficiency, handling concurrency and sharding, routing reads and writes across backends, writing primarily in Rust and Python, conducting production-scale chaos tests, and owning latency and availability SLOs. Qualifications include 5+ years of distributed systems experience with object storage, relational databases, and caching at production scale, proficiency in systems languages (Rust, Go, C++, Java) and Python, familiarity with Kubernetes and Terraform, strong communication skills, and openness to open-source contributions, with a CAD salary range of 200,000–420,000 and comprehensive benefits.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help organizations turn ideas into reality and transform work at scale. The company upholds values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive, hybrid culture with flexible work options. The SMB New Logo Team seeks curious, impact-driven people who can build long-term customer relationships and show how Lucid can help them work faster and better. Responsibilities include acting as the “CEO of your territory,” managing high-volume sales cycles from qualification to close, executing outbound strategies, conducting discovery, delivering tailored demos, and contributing to a collaborative team culture. Requirements include 1+ years closing sales or 2+ years in BD/SDR (SaaS/tech), strong multi-channel outbound experience, Salesforce familiarity, fluency in English plus a Nordic language, and a hybrid Amsterdam office schedule (Tue/Thu), with preferred qualifications around high-velocity sales, pipeline management, Salesforce tools, and a BA/BS.

The role is Engineering Team Lead for Enhanced Search in ScriptRunner (The Adaptavist Group), leading a Jira Cloud app that delivers advanced JQL for Atlassian’s large enterprise customers. You’ll lead a five-engineer team with diverse skills, balancing hands-on coding and architecture decisions while partnering closely with Product, Design, QA, and Documentation to shape the roadmap and drive AI adoption across the full software development lifecycle. Core duties include managing and developing the team, coaching individuals, hiring when needed, removing blockers, driving delivery, setting quarterly objectives with Product, leading planning and ceremonies, and owning quality, security, compliance, and cost in production. You’ll shape ways of working, run retrospectives, use team metrics to improve delivery, and share learnings across the wider engineering organization, collaborating with Product Managers, senior leadership, Atlassian, and other partners on technical issues. The role is a 1-year cover assignment with the Enhanced Search team, after which you’ll lead another ScriptRunner engineering team, helping shape Adaptavist’s engineering culture and direction.

SmartBear delivers application integrity for modern tech stacks, enabling continuous, measurable assurance that software works as intended with AI-speed governance, supported by deep test automation, API lifecycle management, and observability across the SDLC. It is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars; brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. SmartBear is headquartered in Somerville, MA, with offices worldwide, and emphasizes an inclusive workplace, ethical practices, and pay transparency as part of its total rewards approach. The Renewals Specialist role focuses on building trusted customer relationships, supporting renewals and retention, driving adoption, and identifying upsell opportunities across the SmartBear portfolio while coordinating with internal teams for a consistent renewal experience. Requirements include 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, strong communication and problem-solving skills, and the compensation is an estimated annual cash range of $80,000—$80,000 USD (base plus on-target commission).

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Senior Manager will lead the Solutions Engineering team in Atlassian's EMEA Strategic segments, managing a partial EMEA remit and shaping a rapidly growing, critical function within the sales organization. The SE team partners with direct and channel sales to provide technical expertise, qualify and close high-value opportunities, and guide customer solution decisions across the Atlassian suite, requiring a blend of technical depth, strategic thinking, and leadership. Responsibilities include building and developing a high-performing team with AI fluency, implementing scalable processes, defining meaningful metrics, and driving strategy, go-to-market, and cross-functional collaboration across product, marketing, and sales enablement while expanding domain expertise in AI, Cloud, ITSM, Agile, DevOps, and Work Management. The role emphasizes customer engagement, AI-led demonstrations, collaboration with marketing and partners, maintaining market and industry insight, representing Atlassian at events, and negotiating resource prioritization across regions and solution domains to maximize business impact.

Atlassian offers flexible work options and globally hires where they have a legal entity; they are seeking a Senior Manager to lead the Solutions Engineering team in the EMEA Strategic segments, with a partial EMEA remit and a role that shapes a critical sales function. The Solutions Engineering team partners with direct and channel sales to deliver technical expertise, qualify and close high-value opportunities, and influence customer purchasing decisions across Atlassian’s product suite. The ideal leader will blend technical depth, strategic thinking, and leadership to build credibility with technical leaders and develop cross-functional, AI-enabled strategies, with the role based remotely in Germany or the UK. Responsibilities include leading and developing a growing SE team in an AI-first selling environment, establishing scalable processes and DRI models, and defining metrics, strategy, and field feedback loops to inform Product and GTM. The role also focuses on high-impact customer engagements across EMEA, AI-led demos, collaboration with Marketing, creation of high-quality collateral, ongoing market and industry expertise, and coordinating with Product, Marketing, R&D, and Sales Enablement while prioritizing SE involvement across regions.

- Atlassian supports flexible work arrangements and hires in any country where it has a legal entity, giving employees control over work-life priorities. - They’re seeking a Senior Manager to lead the Solutions Engineering team in the EMEA Strategic market segments, with a partial EMEA remit, and to shape a rapidly growing function within the sales organization. - The Solutions Engineering team partners with direct and channel sales to bring technical expertise into the sales cycle, qualify and close high-value opportunities, and influence customers’ solution decisions across Atlassian’s product suite, with a focus on AI-enabled demonstrations and live value realization. - The role emphasizes leadership development, strategic planning with measurable metrics, cross-functional collaboration (Product, Marketing, R&D, Sales Enablement), and building domain expertise in AI, Intelligent Automation, Cloud Migration, ITSM, Enterprise Agile, DevOps, and Work Management. - The position is remote but based in Germany or the UK, requiring coordination with global stakeholders and prioritization to maximize business impact.

Atlassian supports flexible work arrangements, allowing office, remote, or hybrid work, and hires in any country with a legal entity. Atlassian is seeking a Senior Manager to lead the Solutions Engineering team in the EMEA Strategic market segments, managing a partial EMEA remit from a base in Germany or the UK. The Solutions Engineering team partners with direct and channel sales to provide technical leadership, qualify opportunities, and shape customer solutions across Atlassian's suite, with an emphasis on AI and value-based outcomes. The role includes building and mentoring a growing team, implementing training and scalable processes, defining key metrics, and ensuring alignment of SE resources with business goals and market opportunities. It requires cross-functional collaboration with Product, Marketing, R&D, Sales Enablement, and partners, maintaining market and industry expertise, and using field feedback to influence roadmaps and GTM strategies.

At Atlassian, you can work in an office, from home, or a mix, to help balance family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. General responsibilities include problem solving, collaboration with cross-functional teams (including data scientists and software engineers), clear communication of technical details, and continuous learning to stay current in ML, AI, and related tech. Daily responsibilities involve designing LLM-based methodologies tailored to product needs, performing data preprocessing and feature engineering, and evaluating performance using diverse metrics. They also implement and optimize ML pipelines and monitor deployed intelligence solutions to ensure ongoing accuracy and efficiency.

Atlassian offers flexible work options—office, remote, or a combination—so employees can balance family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. General responsibilities include solving problems, collaborating with cross-functional teams, building sustainable partnerships across technical backgrounds, communicating technical details effectively, and continuously learning to apply cutting-edge ML/AI knowledge. Daily responsibilities involve designing LLM-based methodologies and algorithms tailored to product needs, performing data preprocessing and feature engineering, and evaluating experiments with diverse metrics to ensure design specifications are met. They also include implementing and optimizing ML pipelines and monitoring and maintaining deployed intelligence solutions to ensure ongoing accuracy and efficiency.

1) Atlassian offers flexible work options—office, remote, or hybrid—and hires anywhere with a legal entity. 2) DX, headquartered in Salt Lake City, is a fast-growing SaaS company that helps engineering leaders build high-performing teams and collects millions of data points daily to power productivity insights for clients like Pinterest and GitHub. 3) DX has scaled profitably, tripled annual recurring revenue in recent years, and recently was acquired by Atlassian to expand resources, accelerate growth and R&D, and increase customer impact. 4) At DX, the core value is individual mastery—being the best at your craft—and those who demonstrate it will thrive and be well rewarded, even though outcomes can be influenced by factors beyond control. 5) The role involves building and maintaining data pipelines, designing data models for AI Impact Reports and benchmarks, collaborating with research and engineering, ensuring data quality and consistency, supporting ad hoc data pulls, and documenting everything to enable self-serve access for analysts and researchers.

At Atlassian, employees can work flexibly—office, remote, or hybrid—and the company hires in any country where it has a legal entity. DX, headquartered in Salt Lake City, Utah, is a fast-growing SaaS firm known for helping engineering leaders build high-performing teams and for collecting data to illuminate developer productivity and experience; it was recently acquired by Atlassian. The acquisition will expand resources, accelerate growth and R&D, and enable greater impact for customers. DX emphasizes mastery and high performance, recognizing that while outcomes are unpredictable, individuals who perform at the highest level will be rewarded. In the role, you will build and maintain data pipelines, design data models for AI Impact Reports and benchmarks, collaborate with research and engineering, ensure data quality, support ad hoc data requests, and document schemas, logic, and pipelines to enable self-service.

Atlassian supports flexible work arrangements, allowing employees to work from an office, from home, or a mix, and it hires in any country where it has a legal entity. The role is fully remote across all USA time zones, with a preference for Pacific Time or Mountain Standard Time, and the team is the DX team seeking a Senior Backend Software Engineer with experience in third-party integrations. The engineer will work end-to-end on features, from shaping vague problem statements with product and design to shipping high-quality code and measuring impact to iterate quickly. Responsibilities include driving large, complex projects autonomously from design to launch, tackling architecture challenges, leading code reviews and documentation, and handling complex bug fixes on high-risk problems. They should set an example for thorough, meaningful code reviews, partner across engineering teams on company-wide initiatives, and mentor junior members of the team.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where they have a legal entity; the role described is fully remote across all USA time zones with a preference for Pacific or Mountain Time. They are seeking a Senior Backend Software Engineer to join the DX team, with emphasis on experience with third-party integrations. The position involves end-to-end work on features, from shaping vague problem statements with product and design to shipping high-quality code and measuring impact. Responsibilities include driving large, complex projects autonomously from design to launch, tackling architecture challenges, and leading code reviews and documentation, including complex high-risk bug fixes. The role also requires serving as a model for thorough code reviews, partnering across engineering teams on company-wide initiatives, and mentoring junior engineers.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The Risk and Compliance Senior Manager will drive Atlassian's risk and compliance strategy for cloud and enterprise programs, requiring deep expertise and the ability to influence stakeholders across the organization. Responsibilities include leading the annual compliance plan, owning internal control programs, and guiding end-to-end audit activities across SOC 2, ISO 27001, HIPAA and other frameworks, including remediation and audit-ready artifacts. The role also emphasizes collaboration, building strategic business cases, advising partners, sharing knowledge, driving continuous improvement, and applying AI to streamline risk, compliance, and audit processes with appropriate human oversight. Required qualifications include 7+ years in technology risk/compliance/security (preferably in SaaS), strong familiarity with SOC 2/ISO 27001/HIPAA (with IRAP/PCI/C5 a plus), proven audit and control experience, excellent communication, and beneficial certifications (CISA, CISM, CRISC, CISSP) and experience with Jira/Confluence.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in any country where it has a legal entity, with the Risk and Compliance Senior Manager playing a key role across cloud and enterprise programs. The role requires deep expertise in compliance frameworks, risk management, and internal controls, plus the ability to lead cross-functional initiatives and influence stakeholders at all levels to maintain an audit-ready posture across multiple certifications and regulatory obligations. Core responsibilities include owning the annual compliance plan, driving robust internal control programs, leading end-to-end audit activities, and managing deficiencies with remediation follow-up. Additional duties involve strategic collaboration, building compelling business cases, serving as a trusted advisor, sharing knowledge, driving continuous improvement, and applying AI to streamline audit preparation, evidence management, control monitoring, and reporting with proper human oversight. Qualifications include 7+ years in technology risk management, compliance, or information security; deep expertise in SOC 2, ISO 27001, HIPAA (IRAP/PCI/C5 a plus); external audit leadership experience; strong communication and cross-functional collaboration; plus AI tooling experience and relevant certifications (CISA, CISM, CRISC, CISSP) and familiarity with Jira/Confluence.

Atlassian offers flexible work arrangements and hires in any country where it has a legal entity. The Risk and Compliance Senior Manager will drive Atlassian's risk and compliance strategy for cloud and enterprise programs, requiring deep expertise in compliance frameworks, risk management, and internal controls, and the ability to lead cross-functional initiatives and influence stakeholders at all levels. Responsibilities include owning the annual compliance plan, leading end-to-end audit activities across SOC 2, ISO 27001, HIPAA and other frameworks, managing control deficiencies, and driving continuous improvements in processes, metrics, and reporting, including applying AI to streamline audit preparation, evidence management, control monitoring, and reporting, while ensuring appropriate human oversight. The role involves collaborating strategically to align team objectives with organizational goals, building business cases, and serving as a trusted advisor to business partners and cross-functional peers. Required qualifications include 7+ years in technology risk management or information security, expertise in SOC 2/ISO 27001/HIPAA, external audit experience, strong communication and cross-functional collaboration, plus certifications such as CISA/CISM/CRISC/CISSP and familiarity with Jira/Confluence; experience with AI tools is a plus.

- Atlassians can choose where they work, whether in an office, from home, or a combination of the two. - This arrangement gives employees greater control over supporting their family, personal goals, and other priorities. - The company can hire people in any country where it has a legal entity. - The text includes a placeholder indicating where a job description should be inserted. - Overall, the message emphasizes flexible, globally mindful employment options.

Atlassian allows employees to choose their work location—office, home, or a hybrid mix. This flexibility gives Atlassians greater control over supporting their family, personal goals, and other priorities. The company states it can hire people in any country where it has a legal entity. There is a placeholder indicating that a specific job description will be inserted. Overall, the text emphasizes flexibility in work location and global hiring capabilities.

Atlassian's DX team helps teams worldwide advance through software, and as a CSM you partner with DX's customers to drive engineering transformation using the platform across implementation, rollout, and renewal. The role focuses on driving customer success by ensuring product utilization, business alignment, and high-value use cases, while becoming a product expert and managing the full customer lifecycle from implementation to renewal. You will create and maintain a customer success plan, track initiatives, meet net renewal and expansion targets, forecast renewals, and resolve renewal challenges to sustain a high renewal rate. You will establish DX as a strategic driver of customers' goals, lead executive discussions, identify expansion opportunities and new use cases, and collaborate with all functions to ensure customer success. Atlassians can work from an office, home, or hybrid, Atlassian hires in any country with a legal entity, and the team is collaborative with influence over decision-making, aiming to build an exceptional customer success function and a generational business.

The role is a Customer Success Manager for DX at Atlassian, partnering with customers to drive engineering transformation using our platform and overseeing implementation, rollout, and renewal to ensure program success. You’ll focus on product utilization, business alignment, and high-value use cases, while Atlassians can work flexibly from office, home, or a combination, and the company hires in any country with a legal entity. You’ll join a collaborative team reporting to the Manager of Commercial Customer Success, with a goal of building an exceptional customer success function and having influence over important decisions. Your responsibilities include becoming a product expert, owning the full customer lifecycle, creating and maintaining a customer success plan, meeting renewal and expansion targets, forecasting renewals, and proactively resolving renewal challenges. You will establish DX as a strategic driver, lead executive discussions, identify opportunities for expansion, collaborate across functions, and track key account metrics to measure and improve success.

At Atlassian, our mission is to unleash the potential of every team through open work, and as a CSM you’ll partner with DX’s customers to drive engineering transformation using our platform. You’ll manage an important segment of customers through implementation, rollout, and renewal, focusing on product utilization, business alignment, and ensuring DX supports high-value use cases at the company. Atlassians can choose where they work—office, home, or a hybrid—and we hire in any country where we have a legal entity. You’ll join a collaborative CSM team reporting to the Manager of Commercial Customer Success, with a goal of building an exceptional customer success function and influencing key company decisions, focusing on proactive, strategic work rather than firefighting. Responsibilities include owning the full customer lifecycle, creating and maintaining a customer success plan, meeting net renewal and expansion targets, forecasting renewals, resolving renewal challenges, establishing DX as a strategic driver, conducting executive discussions, identifying expansion opportunities, collaborating cross-functionally, and proactively tracking key account metrics.

Atlassian frames teamwork as foundational to great human achievements and aims to unleash every team’s potential through open work with their software. As a Customer Success Manager for DX, you will partner with customers to drive engineering transformation using the platform, managing implementation, rollout, and eventual renewal while optimizing utilization, business alignment, and high-value use cases. Atlassian supports flexible work arrangements and hires globally wherever they have a legal entity. The role entails owning the full customer lifecycle, creating and tracking a success plan, forecasting renewals, meeting renewal and expansion targets, facilitating executive and C-level discussions, and positioning DX as a strategic driver within the customer’s goals. You will collaborate across functions, identify expansion opportunities, and proactively track key account metrics to measure success and identify improvements.

At Atlassian, the mission is to unleash the potential of every team through open work, and as a CSM you will partner with DX’s customers to drive engineering transformation using our platform. You will manage a key segment of customers from implementation through rollout and renewal, focusing on program success, product utilization, business alignment, and high-value use cases. Atlassians can work anywhere—office, home, or hybrid—and the company hires in any country where it has a legal entity. You will join a collaborative team reporting to the Manager of Commercial Customer Success, with a goal of building an exceptional customer success function and driving real change for customers. Your responsibilities include owning the full lifecycle, creating a customer success plan, meeting renewal and expansion targets, forecasting renewals, addressing renewal challenges, positioning DX as a strategic driver, conducting executive discussions, exploring expansion opportunities, collaborating across functions, and tracking key metrics.

Atlassian aims to unleash the potential of every team through open work, and as a CSM for DX you will partner with customers to drive engineering transformation using our platform. You will manage an important segment of customers through implementation, rollout, and renewal, focusing on program success, product utilization, business alignment, and high-value use cases. The role emphasizes proactive, strategic work—owning the full customer lifecycle from implementation to renewal, creating success plans, forecasting renewals, and pursuing expansion opportunities while collaborating with all functions. You will arrange and conduct executive- and C-level services discussions according to the account strategy, establish DX as a strategic driver of your prospect's goals, and identify use cases where DX can support. The company offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, and you will proactively track key account metrics to measure success and drive high renewal rates.

The role of a Customer Success Manager (CSM) at Atlassian DX is to partner with customers to drive engineering transformation using the platform, managing implementation, rollout, and renewal while focusing on product utilization, business alignment, and high-value use cases. Atlassians can work from office, home, or a mix, and the company can hire anywhere there is a legal entity. The CSM will join a collaborative team reporting to the Manager of Commercial Customer Success, with a broader aim of building an exceptional customer success function and influencing key decisions. Responsibilities include becoming a product expert, owning the full lifecycle, creating a customer success plan, meeting renewal and expansion targets, forecasting renewals, identifying renewal challenges, and positioning DX as a strategic driver through executive discussions and growth opportunities. The role requires close collaboration with all business functions, proactive tracking and reporting of key metrics, and continuous pursuit of customer success improvements.

Atlassian supports flexible work arrangements and hires in any country with a legal entity; this role is a remote Senior Manager for the Solutions Engineering team within Atlassian’s EMEA Strategic market segments, based in Germany or the UK. The role partners with direct and channel sales to provide technical leadership across the full Atlassian product suite, shaping customer solutions and helping qualify and close high-value opportunities while building credibility with customer technical leaders. Key responsibilities include leading and developing a growing SE team in an AI-first sales environment, implementing training to deepen technical depth and AI fluency, and creating scalable processes and DRIs to maximize impact. Strategic planning entails defining an SE strategy aligned to the Strategic segment, establishing metrics that matter (including AI-assisted deal velocity, SE influence on win rate, and POC-to-close conversion rates), and feeding field insights back to product and GTM teams. The role emphasizes customer engagement, AI-driven demos, collaboration with Marketing for pipeline generation, cross-functional liaison with Product, Marketing, R&D, and Sales Enablement, industry engagement, and managing prioritization due to broad demand.

Atlassian offers flexible work options and global hiring, and they are seeking a Senior Manager to lead the Solutions Engineering team in the EMEA Strategic segment with a partial EMEA remit, based in Germany or the UK and working remotely. The SE team partners with direct and channel sales to deliver technical expertise, qualify and close high-value opportunities, and influence customers’ solution purchases across Atlassian’s product suite, acting as technical leaders to solve business challenges. The role emphasizes leadership and development, including mentoring a growing team in an AI-first sales environment, implementing training and scalable processes, and building domain expertise in AI, intelligent automation, cloud migration, ITSM, enterprise agile, DevOps, and work management, with performance metrics tied to business impact. Strategic planning involves defining a SE strategy for the Strategic segment, establishing metrics, feeding field feedback to product and GTM, prioritizing market opportunities (AI adoption, cloud consolidation), and aligning SE resources across regions and domains. In customer engagement and cross-functional work, the Senior Manager will lead executive-facing pursuits, drive AI-led demos and value engineering, collaborate with marketing, leverage VOC and case studies, and partner with Product, Marketing, R&D, and Sales Enablement, while representing Atlassian at industry events and maintaining market insights.

At Atlassian, flexible work options are offered and hiring is allowed in any country with a legal entity; the company is seeking a Senior Manager to lead the Solutions Engineering team in the EMEA Strategic segments, with a partial EMEA remit, and the role is remote but based in Germany or the UK. The Solutions Engineering team partners with direct and channel sales to provide technical expertise during the sales cycle, help qualify deals, and shape customer solutions across Atlassian’s product suite. The Senior Manager will focus on building credibility with technical leaders, developing cross-functional strategies, and positioning Atlassian’s AI capabilities in complex accounts while leading a growing, AI-first sales team. Key responsibilities include leadership development, scalable processes, defining metrics that matter, guiding high-impact customer engagements and AI-led demos, and collaborating with Marketing to drive go-to-market activities. The role requires strong cross-functional collaboration with Product, R&D, Sales Enablement, and Partners, a focus on industry and market expertise, and the ability to prioritize SE involvement to maximize business impact in a distributed organization.

- Atlassian supports flexible work arrangements and hires globally; they’re seeking a Senior Manager to lead the Solutions Engineering team in the EMEA Strategic segments, with a partial EMEA remit, based in Germany or the UK. - The Solutions Engineering team partners with direct and channel sales to provide technical expertise, qualify and close high-value opportunities, and shape customer solutions across Atlassian’s product suite. - The role emphasizes building credibility with customer technical leaders, developing cross-functional strategies, and leading an AI-first sales organization that prioritizes live value demonstrations. - Key responsibilities include leading and developing the SE team, strategic planning with metrics (e.g., AI-assisted deal velocity and POC-to-close rates), and cross-functional collaboration with Product, Marketing, and Sales Enablement to influence roadmaps and create technical collateral. - The position also requires staying current on industry trends, managing regional market nuances, building executive relationships with partners, and coordinating SE resources across regions to maximize business impact while prioritizing initiatives.

Atlassian lets employees choose where to work—office, home, or a combination—giving them more control over family, personal goals, and priorities. The company hires in any country where it has a legal entity. As Head of APAC Deal Desk, you’ll lead teams that shape and support Atlassian’s largest, most complex deals across APAC and own end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers. You’ll partner with Sales, Finance, Legal, and Product to design and implement a repeatable Deal Desk playbook that accelerates deal cycles and delivers a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments. You’ll use data and analytics to monitor performance, identify opportunities, and drive measurable business impact, while collaborating with process and system teams to drive automation and improvements that elevate efficiency and strategic value.

At Atlassian, you can work office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity to support employees’ family and personal goals. As Head of APAC Deal Desk, you’ll lead teams that shape and support Atlassian’s largest, most complex deals across APAC and own end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers. You’ll partner closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and deliver lasting value for customers. Responsibilities include leading the APAC Deal Desk to deliver deal shaping, commercial modeling, and operational support for Enterprise sales, and evolving a repeatable playbook to accelerate deal cycles and provide a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments. You’ll leverage data and analytics to monitor performance, identify opportunities, and deliver measurable impact, while collaborating with process and system teams to promote automation and enhancements that elevate efficiency, quality, and strategic impact of the Deal Desk across APAC.

Atlassian offers flexible work locations and hires globally where they have a legal entity; as a P70, your primary ownership is cross-domain and cross-functional, with influence over senior management. You set design direction for agentic experiences, define North Star experiences for agent creation and lifecycle, shape Studio strategy, and craft cohesive narratives to align teams and roadmap decisions. You design systems across platforms, propose scalable architectural improvements, and lead end-to-end design on the hardest problems while maintaining an exceptional craft. You influence long-term product and technical architecture, partner with PM and Engineering on roadmaps and feasibility, bring AI-native patterns, and drive portfolio-level research, prototyping, and iterative testing. You coach and mentor designers, participate in hiring, champion inclusive design and accessibility, adopt AI-native ways of working, build consensus with senior stakeholders, and represent Design in the rooms where major ecosystem decisions are made.

Atlassian offers flexible work locations—office, home, or a hybrid—so employees can support family and personal priorities, and we hire people in any country where we have a legal entity. In this P70 role, your primary ownership is cross-domain and cross-functional, with influence over senior management and cross-functional leaders, and you will set design direction for agentic experiences, define North Star experiences for agent creation and lifecycle, and help shape Studio strategy with cohesive narratives. You will design systems, extend and simplify conceptual models of agents, apps, and automations into a single coherent experience, propose architectural improvements, and lead end-to-end design on ambiguous, high-leverage bets requiring a Principal's judgment. You will influence long-term product and technical architecture by partnering with PM and Engineering to inform the roadmap and trade-offs, bring informed views on AI-native patterns and developer experience, drive research and prototyping at the portfolio level, and coach mid- and senior-level designers while participating in hiring and championing inclusive, accessible design. You will embed AI-native ways of working, build consensus across senior stakeholders, rally cross-functional teams around a shared vision, and represent Design in the rooms where the biggest ecosystem decisions are made.

Zendesk is seeking a Talent Acquisition Partner on a fixed-term six-month contract to build high-performing Sales teams across EMEA, including Account Executives, xDRs, and Sales Consultants. You will own end-to-end recruitment from strategy through offer, partnering with Go-to-Market leaders, balancing hands-on sourcing with trusted business partnership, and applying a candidate-first, data-driven approach supported by approved AI tools. Responsibilities include defining hiring plans and role profiles, managing full-cycle recruitment for a varied Sales portfolio, building proactive pipelines via direct sourcing, referrals, events, and outreach, and advising managers on market conditions and interview design while ensuring a respectful candidate experience and accurate data in Workday. Basic qualifications: 4+ years of full-cycle TA experience, including at least 2+ years recruiting Sales or GTM talent in SaaS/tech, experience hiring Account Executives and xDRs/Sales Consultants, and ability to manage multiple requisitions across EMEA with English fluency; preferred: experience across multiple EMEA countries, scaling B2B SaaS hiring, use of recruiting metrics, and employer-brand activities. Zendesk is an equal opportunity employer and will provide accommodations for applicants with disabilities; they offer extensive benefits, a hybrid and inclusive culture, and transparent AI screening where applicable.

Zendesk is hiring a RevOps Customer Support Specialist for a full-time, hybrid role in Manila to manage standard billing, customer support, and master data tickets as part of the Finance Shared Services team. Key duties include quickly resolving common inquiries, processing master data and RevOps tickets (e.g., Zuora account updates, renewals, currency changes, ownership transfers, vendor/partner requests), ensuring adherence to SOPs and SLAs, and reassigning tickets to the appropriate teams. The role requires omnichannel support (email, chat, phone), escalation of complex issues to the Sr. Analyst, collaboration with stakeholders, and ongoing contribution to process improvements, playbooks, and customer outcomes. Qualifications include 1–3 years in customer support or a related field (or an advanced degree with no experience), strong problem-solving and communication skills, attention to detail, and familiarity with CRM/ticketing tools (Zendesk, Zuora, Salesforce) with a willingness to learn. Zendesk promotes a human-first culture with flexible hybrid work, equal opportunity and DEI commitments, and notes that AI screening may be used in hiring, with accommodations available for disabilities.

The role is a North America–focused demand generation position that blends strategic planning with operational execution to drive multichannel campaigns that acquire new ICP contacts, engage them, and convert them into new logos. You will partner with the Global Integrated Marketing team to develop and execute scalable multi-channel campaigns, manage budgets and timelines, use AI and data to define high-intent audiences, and collaborate with content teams to align messaging with ICPs and buying stages. Responsibilities also include market research and competitor analysis, cross-functional activation in North America, and working with xDR teams on lead follow-up, e-gift and direct mail tactics, and programs like Monthly Prospecting Weeks to accelerate S1 and S2 opportunities. Campaign analysis and reporting involve monitoring performance, adjusting strategies based on KPIs, creating a culture of ongoing measurement, and presenting detailed insights and recommendations to stakeholders. Preferred qualifications include 5+ years in demand generation or B2B marketing, strong data-driven and analytical skills, excellent project management and communication abilities, proficiency with Marketo, Salesforce, 6Sense, and Tableau, and Zendesk’s hybrid work model, equal opportunity employer assurances, and a US base salary range of $148,000 to $222,000 with possible bonuses.

Zendesk's Creative Team designs high-impact brand moments to deliver a cohesive brand experience, and as Creative Lead for Experiential Marketing you will elevate the creative platform across digital and in-person experiences while collaborating with the Experiential Marketing team, Creative Studio, Communications, and the executive leadership team. Key responsibilities include owning the design system for Zendesk’s event architecture, translating brand strategy into connected experiences across presentations, livestreams, and in-person environments, and establishing guidance that allows internal teams and agencies to apply the system consistently while keeping each event distinct. You will lead the creative direction for flagship events (Relate, Showcase, AI Summit) and oversee storytelling across the attendee journey from demand generation to registration to on-site experiences, partnering with agencies from concept to execution to ensure a high creative bar. Required skills include strong expertise in event branding and customer experience, production understanding, brand activations and attendee engagement, cross-functional facilitation, business acumen, willingness to travel, coordination across time zones, and proficiency with Adobe, Figma, Google apps, plus experience with generative AI tools. The US base salary ranges from $179,000 to $269,000 with potential bonuses and benefits, Zendesk's hybrid work model and commitment to fairness and inclusion, and the note that AI may be used to screen applications, along with equal opportunity and accommodations for disabilities.

The role is a Sales Development position within Zendesk’s EMEA business focused on driving new business, building the sales and talent pipeline, and coaching for sales excellence. You will manage a high volume of hot inbound leads in the CRM, qualify high-value opportunities for Account Executives, and use strong communication to upsell and cross-sell before passing leads to AEs. The role operates in a fast-paced, multicultural Europe, Middle East and Africa team, with a strong emphasis on customer experience and building a fun, energetic environment; it’s based in Lisbon with a hybrid schedule and in-office days Tue–Thu. Requirements include fluency in Spanish, a passion for consultative sales, a degree (SaaS experience or business internships preferred), a can-do/winner attitude, and excellent written and verbal communication skills. Zendesk is an equal opportunity employer committed to diversity, inclusion, and accessibility, and may use AI screening as part of the hiring process; the company supports hybrid work and accommodations as needed.

Zendesk is a leader in customer experience solutions, with a Contact Center Center of Excellence that optimizes Zendesk, Amazon Connect, and AWS-based platforms to improve customer interactions and operational efficiency. The company is seeking a seasoned Contact Center Partner Solutions Consultant with deep expertise in Zendesk, Amazon Connect, and AWS, focusing on partner onboarding, technical enablement, and co-selling support to enable partners to resell and implement Zendesk solutions. Key duties include owning partner onboarding and enablement, providing co-sell technical guidance, architecting scalable contact center solutions, defining technical strategy and roadmaps, mentoring teams, and driving adoption of AI, ML, and automation trends. Qualifications require a minimum of 10 years in solution architecture (at least 5 in contact center tech with Zendesk and Amazon Connect), proficiency with AWS services, experience in partner-facing enablement, and strong leadership, communication, and problem-solving skills, with relevant certifications preferred. The role offers a US annualized OTE of $200,000–$300,000 with an 80/20 base/commission split, potential bonuses, a hybrid work model, and Zendesk’s commitment to diversity, inclusion, and accessible accommodations.

The NAMER Strategic Account Manager at Adaptavist drives profitable growth for the company’s most strategic enterprise customers, supporting growth plans, building multi-threaded stakeholder relationships, and expanding Adaptavist’s footprint under the guidance of a Strategic Account Director. They coordinate with Presales, Delivery, Customer Success and strategic partners to move opportunities forward and deliver measurable customer outcomes. Responsibilities include strategic account development (multi-year plans, understanding customer structure, identifying expansion opportunities, tracking health and competition) and pipeline development using MEDDPICC, with discovery to uncover business problems and build customer-focused business cases. They manage stakeholders across technology and business units, develop champions and influencers, and support Economic Buyer and executive access. They collaborate with partners (Atlassian, GitLab, Harness, AWS, IBM, Datadog), identify partner-sourced opportunities, ensure CRM hygiene and forecast accuracy, and participate in reviews to manage risks, opportunities, and resource coordination.

The Strategic Account Manager for NAMER drives profitable growth across Adaptavist’s most strategically important enterprise customers, supports the Strategic Account Director, and coordinates with Presales, Delivery, Customer Success and partners to expand the footprint and advance opportunities. They are accountable for executing multi-year strategic account plans, maintaining current knowledge of customer structures and priorities, identifying expansion opportunities across business units and technology domains, tracking account health and competitive dynamics, and building a structured, value-based pipeline. They lead discovery across stakeholder layers, develop customer-specific points of view, build commercial proposals and business cases anchored in measurable outcomes, apply MEDDPICC for qualification, and manage opportunities from qualification through to closure. They build multi-threaded relationships with technology and business stakeholders, identify champions and maintain executive access, understand stakeholder motivations and decision processes, and collaborate with strategic partners (e.g., Atlassian, GitLab, Harness, AWS, IBM, Datadog) to identify partner-sourced opportunities and support deal execution. They ensure high CRM hygiene, forecast accuracy, participate in account, pipeline and QBR reviews, and coordinate internal resources to deliver customer outcomes.

The Strategic Account Manager for NAMER at Adaptavist drives profitable growth across the company’s most strategic enterprise customers, working with a Strategic Account Director and coordinating across Presales, Delivery, Customer Success, and partners to move opportunities forward and deliver meaningful outcomes. They support strategic account development by helping to create multi-year strategic plans, maintaining current knowledge of customer structures and priorities, identifying opportunities to expand Adaptavist’s footprint, and tracking account health and competitive dynamics. They build and maintain a pipeline through account-based engagement, develop customer-specific points of view, lead discovery across stakeholder layers, and create commercial proposals anchored in measurable outcomes while applying MEDDPICC for qualification discipline. They manage multi-threaded stakeholder relationships, develop champions and executive access, understand motivations and decision processes, and participate in joint planning with partners like Atlassian, GitLab, Harness, AWS, IBM, and Datadog to source or win opportunities. They ensure forecast accuracy and CRM hygiene, participate in account reviews, manage opportunities from qualification to closure, and coordinate internal resources to maximize commercial outcomes and margins.

The Strategic Account Manager for DACH drives profitable growth for Adaptavist’s flagship enterprise customers by executing growth plans, building multi-threaded stakeholder relationships, generating and advancing pipeline, and expanding the company footprint across the enterprise in close partnership with a Strategic Account Director. The role coordinates across Presales, Delivery, Customer Success and strategic partners to move opportunities forward and deliver meaningful customer outcomes. Strategic account development includes supporting the Strategic Account Director in multi-year plans, maintaining a current understanding of customer structures and priorities, identifying cross-unit expansion opportunities, tracking account health and competitive dynamics, and building a pipeline with value-based selling and MEDDPICC qualification. Stakeholder and relationship management involves building diverse relationships across technology and business stakeholders, developing champions and executive access, and understanding stakeholder motivations and decision-making processes. Partner collaboration and forecasting require joint account planning with partners such as Atlassian, GitLab, Harness, AWS, IBM and Datadog; identifying partner-sourced opportunities, supporting deal execution with proper commercial structure and margins; and maintaining CRM hygiene, forecast accuracy, and participation in reviews.

Appfire is a remote-first software company with 800+ employees across 28 countries, emphasizing flexible work styles and offering flagship products such as JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, along with customer stories highlighting impact. The Principal Strategic Alliances Manager role focuses on strengthening strategic technology partnerships, with a primary emphasis on the Atlassian ecosystem, by building trusted relationships with senior stakeholders and guiding collaboration across platform technologies, marketplace programs, and commercial models. You’ll work with cross-functional teams—Product, Engineering, Finance, Marketing, Sales, and Data Insights—to connect partner priorities with Appfire’s solutions, lead initiatives from opportunity identification through execution, and represent Appfire in strategic partner meetings and ecosystem forums. Applicants should have 7+ years in strategic alliances or related enterprise software roles, strong relationship-building and independent cross-functional leadership, ability to influence without direct authority, and a track record of translating complex technical and commercial topics into clear business recommendations, plus experience with Product and Engineering on platforms or integrations. Appfire offers equity, unlimited PTO and holidays, comprehensive health and wellness benefits, learning and development through Appfire University, CSR volunteering, remote work flexibility with optional US offices, and recognition as a fast-growing, award-winning employer with equal opportunity commitment.

Atlassian lets employees choose where to work—office, home, or a mix—and hires in any country where they have a legal entity. The Rovo + AI team envisions the next era of teamwork with humans and AI agents, with Rovo as an intelligent teammate that understands context to move work forward and create lasting customer value. You’ll join the Rovo Chat Quality team to build evaluation systems, datasets, quality signals, and production ML capabilities that reveal where Rovo succeeds, falls short, and how to improve it for customers. As a Principal Machine Learning Engineer, you’ll tackle open-ended technical problems, set the technical vision for measuring and improving Rovo Chat, and architect scalable ML and evaluation systems while advancing agentic capabilities and product impact. The role requires a track record of shipping large-scale ML/AI systems, deep experience with LLM-powered products and evaluations, strong production engineering skills, principal-level leadership, and the ability to mentor and communicate clearly.

Atlassian offers flexible work locations and hires globally, with the Rovo + AI team aiming to shape the next era of teamwork by making Rovo a trusted intelligent teammate that delivers durable customer value. The Rovo Chat Quality team builds evaluation systems, datasets, quality signals, and production ML capabilities to measure and improve how Rovo performs for customers. As a Principal Machine Learning Engineer, you’ll be deeply hands-on while setting cross-team direction and driving advances in models, agents, and evaluation to meaningfully improve millions of users’ experiences. You’ll architect and operate production ML and evaluation systems at scale (including datasets, simulations, automated judges, regression suites, experimentation platforms, and online quality signals) and push Rovo’s capabilities in reasoning, planning, tool use, memory, and long-horizon execution; you’ll close the loop by identifying failure modes, shipping interventions, and linking them to better outcomes. You’ll lead ambitious cross-organizational initiatives, establish reusable methods and standards, and mentor others, leveraging a track record of large-scale ML, LLM/applications, production engineering, and strong leadership to drive safe, reliable, and cost-conscious AI products at Atlassian.

Atlassian offers flexible work locations, allowing employees to work in an office, from home, or in a hybrid arrangement to support personal priorities. They hire in any country where they have a legal entity. The role is fully remote but requires being located in Canada within the PST or MT time zones. They are looking for a Fullstack Software Engineer focused on delivering creative improvements for their engineering teams. Responsibilities include building REST APIs for core customer experiences, creating customer-facing React components, configuring monitoring for backend services, building CI/CD pipelines, and developing integrations with content management systems.

Atlassian allows employees to choose where they work—office, home, or a mix—to help them balance family, personal goals, and priorities. The company can hire in any country with a legal entity, but this role is fully remote and must be located in Canada within the PST or MT time zones. They are seeking a Fullstack Software Engineer focused on delivering creative improvements for their engineering teams. Responsibilities include building REST APIs that power core customer experiences and developing customer-facing React components. Additional duties involve configuring monitoring for backend services, building CI/CD pipelines, and developing integrations with the content management system.

Atlassian describes its mission to unleash the potential of every team through open work, and the CSM role with DX focuses on driving engineering transformation and ensuring customer success through implementation and renewal. The CSM will own the full customer lifecycle—from implementation and rollout to renewal—driving program success, product utilization, business alignment, and high-value use cases. They will create and maintain a customer success plan, track success initiatives, meet renewal targets, forecast renewals, and identify potential renewal challenges to sustain a high renewal rate. Atlassian supports flexible work arrangements and hires in any country with a legal entity. The role requires collaboration across all functions, arranging executive and C-level discussions per the account strategy, establishing DX as a strategic driver, and proactively identifying expansion opportunities while tracking key account metrics.

Atlassian describes its mission to unleash the potential of every team through open work and invites CSMs to partner with DX customers to drive engineering transformation using the platform. The CSM will manage an important segment from implementation through rollout and renewal, ensuring product utilization, business alignment, and high-value use cases. The role emphasizes a proactive, strategic partnership over firefighting, with a collaborative team that influences key decisions and aims to build a generational customer success function. Responsibilities include becoming a product expert, owning the full customer lifecycle, creating success plans, meeting renewal and expansion targets, forecasting renewals, addressing renewal challenges, driving DX as a strategic driver, pursuing executive discussions, identifying expansion opportunities, collaborating across functions, and tracking key metrics. Atlassian offers flexible work arrangements and can hire globally in any country where it has a legal entity.

Atlassians can choose where they work—office, home, or a combination—and Atlassian hires in any country where it has a legal entity. Atlassian is looking for a Data Engineer to join the Data Engineering team to build world-class data solutions and applications that power crucial decisions across the organization, focusing on building systems at scale and contributing to a data-driven culture. Data is a big deal at Atlassian, with billions of events ingested each month into the analytics platform and many teams relying on data and services to guide decisions and operations. The data engineering team manages data models and pipelines across functions like finance, growth, product analysis, customer support, sales, and marketing, and the team is smart, direct, and asks hard questions to continually improve their work. As a Data Engineer, you will apply technical expertise to build analytical data models for diverse requirements, work with extended teams to evolve solutions as business processes change, own problems end-to-end, and continuously improve data by adding sources, coding business rules, and producing new metrics.

Atlassian offers flexible work locations, allowing employees to work in an office, from home, or a mix to support family, personal goals, and priorities. They hire people in any country where they have a legal entity. Atlassian is looking for a Data Engineer to join the Data Engineering team, build scalable data solutions, and drive a data-driven culture. Data is a big deal at Atlassian, with billions of events ingested monthly to power analytics for dozens of teams across finance, growth, product analysis, customer support, sales, and marketing. The role involves end-to-end ownership, evolving solutions as business processes change, adding new data sources, coding business rules, and producing new metrics.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity to help employees balance family and personal goals. They are looking for a Data Engineer to join the Data Engineering team to build world-class data solutions and applications that power crucial decisions across the organization. The role requires an open-minded, structured thinker who is passionate about building systems at scale and helping establish Atlassian’s data-driven culture, including backend systems and data models to support analytics. Atlassian processes billions of events per month in its analytics platform, with dozens of teams relying on data and services across finance, growth, product analysis, customer support, sales, and marketing, and the team values direct communication and continuous improvement. The Data Engineer will own end-to-end problems, collaborate with extended teams to evolve solutions as business processes change, and continuously improve data by adding sources, coding business rules, and producing new metrics.

Atlassian offers flexible work locations—office, home, or hybrid—giving Atlassians more control over supporting their family, personal goals, and other priorities. You will join a team of collaborative Customer Success Managers reporting to the Manager of Commercial Customer Success, and the team aims to build an exceptional customer success function and influence important company decisions. This is a special opportunity for the right person, with DX focusing on partnering with customers to drive real change rather than firefighting. Responsibilities include owning the full customer lifecycle from implementation to renewal, creating a customer success plan, and meeting targets for net renewal and expansion while forecasting renewals and resolving renewal challenges. You will establish DX as a strategic driver of customers' goals, arrange executive discussions, discover expansion opportunities, collaborate across the business, and proactively track and report key account metrics to measure success and drive improvements.

The company offers flexible work options—office, remote, or hybrid—and hires globally wherever it has a legal entity. You will join a collaborative team of Commercial Customer Success Managers reporting to the Manager of Commercial Customer Success, with a goal of building an exceptional customer success function and influencing important company decisions. The role focuses on partnering with customers to drive real change and positive impact, supported by a strong team so you can work proactively and strategically rather than firefighting. You will own the full customer lifecycle—from implementation to renewal—create and maintain a customer success plan, and meet targets for net renewal and expansion while forecasting renewals and addressing renewal risks. You will establish DX as a strategic driver of customers' goals, conduct executive discussions, uncover expansion opportunities, collaborate across functions, and track key account metrics to measure success and guide improvements.

This is a Customer Success Manager (CSM) role at DX within Atlassian, partnering with customers to drive engineering transformation using the platform and overseeing implementation, rollout, and renewal. The role focuses on driving customer success by maximizing product utilization, aligning with business goals, and ensuring high-value use cases are supported. For now, you will work four days per week onsite at the Salt Lake City office as DX integrates into Atlassian. You will join a collaborative team of CSMs reporting to the Manager of SMB Customer Success, in a culture committed to building an exceptional customer success function and influencing important company decisions. Duties include owning the full customer lifecycle—from implementation to program success and renewal—creating and tracking a customer success plan, forecasting renewals, identifying renewal challenges and expansion opportunities, arranging executive discussions, and collaborating across functions while tracking key metrics.

Atlassian supports flexible work options (office, home, or hybrid) and hires in any country with a legal entity; interviews and onboarding are conducted virtually as part of being a distributed-first company. The role is a remote, field sales position based in the Netherlands. You will develop and implement strategic sales and account plans to maximize expansion opportunities, ensure customer success, and build relationships with key decision-makers and C-level executives in strategic accounts. You will understand customer objectives and challenges, position solutions, lead internal teams and partners to streamline sales processes and improve customer satisfaction, and lead complex negotiations while conducting market research to identify opportunities. You will provide sales performance updates to senior management and engage with clients through travel and participation in industry events.

Atlassian supports a distributed workforce with flexible work locations, virtual interviews and onboarding, and hiring in any country where they have a legal entity. This is a remote field sales position based in the Netherlands. The role involves developing and implementing strategic sales and account plans to maximize expansion and customer success, while building relationships with key decision-makers and C-level executives in strategic accounts. It also requires understanding customer objectives, positioning solutions, leading internal teams and partners to streamline sales processes, and conducting complex negotiations and market research to identify new opportunities. The person will provide sales performance updates to senior management and engage with clients through travel and participation in industry events.

Atlassian offers flexible work options—office, remote, or hybrid—and has a fully remote, non-traditional sales role eligible for candidates in the UK. The company is transforming the software development industry and helps teams worldwide—such as Vodafone, Daimler, and Klarna—enhance collaboration through software. The Mid Market Sales team, established in 2019, helps Atlassian's largest customers scale their investments and is guided by Atlassian's values. They are seeking a proactive Account Executive to unlock untapped potential within existing customer relationships and drive growth by expanding Atlassian's footprint in accounts that already know the platform. Responsibilities include identifying growth opportunities within an assigned UKI portfolio, developing and executing strategic account and territory plans to maximize adoption and customer success, coordinating with the channel sales team, and serving as the main contact for designated Mid-Market accounts.

Atlassian offers flexible work options—office, remote, or a combination—along with a fully remote, non-traditional Sales role eligible in the UK. The Mid Market Sales team helps large customers scale their Atlassian investments and was established in 2019, guided by Atlassian values to revolutionize their sales model. They are seeking a proactive Account Executive who thrives on unlocking untapped potential within existing customer relationships to drive growth. Responsibilities include identifying and developing growth opportunities within an assigned UKI account portfolio, developing strategic plans to expand adoption and uncover new use cases, and implementing territory plans to maximize product expansion and customer success. The role also involves collaborating with channel sales to build sales strategies and serving as the main point of contact for designated Mid-Market accounts.

Atlassian lets employees choose where they work—office, home, or a mix—and they hire globally wherever they have a legal entity. Data is central: they ingest billions of events each month into an analytics platform used by many teams to drive critical decisions, and the team maintains the analytical and operational data store for trusted data and services. They’re seeking a Senior Data Engineering Manager to join the Finance Data Engineering team within Data Engineering to further democratize data and build exceptional data products. Key responsibilities include leading, coaching, and developing a team of data engineers, providing deep technical guidance in a scalable data engineering ecosystem, and driving engineering excellence through culture and process improvements. The role also emphasizes collaboration with cross-functional teams (Business, Data Science, Analytics Platform) to foster a collaborative culture.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever it has a legal entity. - Data is central at Atlassian, ingesting billions of events monthly into its analytics platform used by dozens of teams for critical decisions. - The Data Engineering team builds and manages Atlassian's analytical and operational data store to help teams make informed decisions on trusted data and services. - The company is seeking a Senior Data Engineering Manager for the Finance Data Engineering team to democratize data and build exceptional data products. - Key responsibilities include leadership (hiring, coaching, mentoring), technical guidance in a scalable data ecosystem, driving engineering excellence, and cross-functional collaboration with Business Teams, Data Science, and Analytics Platform.

Zendesk is hiring a Service Management Solutions Specialist who blends technical depth with sales ownership to champion the Service Management business across IT, HR, Facilities, Finance, Legal, and Procurement in a hybrid role. The role requires owning the deal end-to-end—from strategic sales planning and pipeline management to leading technical discovery, mapping customer challenges to Zendesk solutions, and delivering authoritative demos and proofs of concept. Responsibilities include designing cross-functional Service Management solutions (workflows, catalogs, approvals, SLAs, knowledge, AI-driven resolution) and educating the regional sales team while serving as the bridge to product development. Must-haves include hands-on enterprise Service Management expertise across multiple domains, proven B2B SaaS sales experience, technical credibility with integrations and data models, and the ability to communicate with both business buyers and technical practitioners; willing to travel. Nice-to-haves include ITIL knowledge, platform experience (e.g., ServiceNow, Freshservice, Jira Service Management), familiarity with AI/automation in service use cases, and a BA/BS degree; Zendesk emphasizes fairness, hybrid work, and equal opportunity with AI screening disclosures.

Zendesk is seeking an AI-forward Manager, SMB Sales to lead Account Executives, drive revenue in new business and expansion, and use AI, data, and strategic insight to accelerate growth and deliver scalable, AI-powered customer outcomes. You will lead coaching and development, set quotas, recruit and onboard talent, manage high-velocity sales cycles, build AI-driven strategic roadmaps and ROI cases, identify expansion opportunities, and collaborate with Solutions Engineers, Product, and Marketing, while also forecasting, reviewing pipelines, and maintaining dashboards for leadership visibility. Requirements include extensive sales leadership in SaaS or customer support tech, a consistent track record of 100%+ quota attainment, experience managing high-velocity and six-figure deals, proficiency with AI tools and predictive analytics, cross-functional collaboration, strong presentation and forecasting skills, a BA/BS or equivalent, and willingness to travel. The US annualized OTE ranges from $170,000 to $254,000 with a 50/50 base/commission split, and offers may include bonuses or benefits, with final offers based on capabilities and location. Zendesk emphasizes its mission, hybrid work model, commitment to diversity and inclusion, equal opportunity employment, and accommodations for applicants with disabilities, noting that AI screening may be used in the hiring process.

- The role is a Sales Development position in Zendesk’s EMEA, responsible for driving new business, building an outbound pipeline, and delivering the regional sales strategy, including prospecting cold accounts and new divisions within startups, unicorns, and enterprise customers. - You will be the face of the brand, delivering a top-tier customer experience, sourcing leads via social tools, and aiming to overachieve on targets in a fast-paced environment. - Requirements include native French and fluent English, at least 6 months in a sales-related role (preferably SaaS), strong communication skills, a self-starter “can-do” attitude, a bachelor’s or master’s degree is preferable, and the ability to work in the Lisbon office on Tuesdays, Wednesdays, and Thursdays. - Zendesk offers a supportive culture with hybrid work, onboarding and a dedicated buddy, and a global, collaborative environment focused on delivering an intelligent customer experience across offices worldwide. - The company is an equal opportunity employer, committed to diversity and inclusion, will provide reasonable accommodations for applicants with disabilities, and may use AI or automated decision systems to screen applications.

The role is a Sales Development position within Zendesk’s EMEA sales team, aimed at building the talent pipeline, providing top-tier sales training, and driving new business growth across Europe, the Middle East, and Africa. You will manage a high volume of hot inbound leads in the CRM, qualify high-value opportunities for Account Executives, and upsell/cross-sell before passing to AEs, while helping shape regional strategy and maintain a strong team culture. The ideal candidate has German fluency, a passion for consultative sales, a proactive “Can Do” attitude, and either direct sales experience or strong business experience (SaaS preferred), with a proven track record of overachieving. The role is based in Lisbon with a hybrid schedule requiring in-office presence on Tuesdays, Wednesdays, and Thursdays, with exact days determined by the hiring manager. Zendesk emphasizes a diverse, inclusive workplace, may use AI screening as part of the hiring process, and offers accommodations for disabilities as part of its equal opportunity employment.