Latest Job Offers for the entire Marketplace
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
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Technical Account Manager
Miro
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London
United Kingdom |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The position is a newly created Technical Account Manager role in Miro’s Professional Services for EMEA, reporting to the EMEA + JAPAC lead, designed to be a strategic partner to enterprise TAM customers and share learnings across teams. You’ll pioneer delivering TAM services using Miro’s AI capabilities, guiding enterprises to redesign AI-driven workflows and build integrations with Miro’s REST APIs, WebSDK, and MCP to drive real business value. You’ll own the technical health of customer accounts, drive platform adoption, coach internal champions and Centers of Excellence, lead change management to make Miro a core part of innovation, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and impact. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of scaling adoption and managing large-scale organizational change, and the ability to facilitate executive-level discussions using platform analytics. The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and reflects Miro’s diverse, inclusive culture, as the company continues to empower teams to create the next big thing across a broad, global user base.
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Solutions Architect
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The Innovation Architect is a Solution Architect within Miro’s MOST program, partnering with enterprise customers to translate business strategy into scalable collaboration architectures, governance, and outcomes-driven roadmaps, while acting as a trusted advisor to both business and technical stakeholders. They lead discovery aligned to the 240-hour MOST allocation, facilitate vision and prioritization sessions, assess workflows and workspace setups, design governance frameworks, and guide change management and adoption milestones while coaching teams on best practices, templates, and AI-enabled techniques. They build prototypes and reusable workflows, partner with IT/Admin to standardize governance and reduce tool sprawl, and proactively track progress against milestones, flag risks, and help re-prioritize work as needs evolve. Requirements include 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields, proven ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance and lifecycle management, and near-native Japanese with business-level English proficiency; fluency in Miro or similar platforms is preferred. Benefits include equity, wellbeing, a WFH equipment allowance, and an Learning & Development stipend, with location-specific variations; Miro also emphasizes belonging, diversity, and inclusion as part of its mission to empower teams.
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Technical Account Manager
Miro
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London
United Kingdom |
Not specified | Unknown | Customer Experience |
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Is remote?:No
You’ll join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, partnering with enterprise customers who pay for TAM services and collaborating with Product and Customer Success.
The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery, pioneering TAM delivery with Miro’s AI capabilities and feeding insights to the broader team.
You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with Miro’s REST APIs, WebSDK, and MCP, own the technical health of customer accounts, and build adoption by coaching internal champions and managing organizational change.
You’ll work with CS to run Quarterly Business Reviews, turn platform data into strategic insights, and act as the strategic technical partner for TAM customers, owning outcomes end-to-end and anticipating needs.
Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on AI/tools experience, strong API/integration fluency, a track record of driving adoption and change at scale, data-informed decision making, and a proactive ownership mindset; benefits include equity, wellbeing, equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture at Miro.
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Solutions Architect
Miro
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Tokyo
Japan |
Not specified | Unknown | Customer Experience |
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Is remote?:No
The Innovation Architect is a Solution Architect for Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours to help design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and create an outcomes-driven, evolving solution roadmap. Key responsibilities include leading discovery and alignment sessions, conducting workflow and workspace assessments, implementing governance, guiding change management, coaching on best practices and AI-enabled workflows, prototyping templates, and coordinating with IT to standardize governance and reduce tool sprawl. Requirements include 6+ years in consulting or related fields, ability to lead structured discovery and cross-functional adoption, familiarity with collaboration governance and design thinking/Agile methods, fluency in Miro or similar tools, and near-native Japanese with business English proficiency. What’s in it for you: global benefits such as equity, wellbeing perks, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, collaborative culture focused on belonging and continuous growth.
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Technical Account Manager
Miro
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London
United Kingdom |
Not specified | Unknown | Customer Experience |
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Is remote?:No
- You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, with a mission to be strategic partners to enterprise TAM customers and collaborate with Product and Customer Success.
- The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery and to pioneer how TAM services are delivered using Miro's AI capabilities, feeding these insights back to the team.
- You’ll redesign AI-driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, own the technical health of accounts, build adoption, and lead change management including quarterly business reviews with Customer Success.
- Requirements include 5+ years in relevant enterprise SaaS customer-facing roles, hands-on experience with AI tooling and prompt engineering, strong API/integration fluency, a track record of driving platform adoption at scale, and the ability to facilitate executive-level discussions with data-driven insights.
- The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that emphasizes belonging and collaboration at Miro.
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Senior Product Design Manager - Knowledge AI
Zendesk
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Lisbon
Portugal |
Not specified | Full time | Unknown |
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Is remote?:No
The role is Senior Product Design Manager for Zendesk Knowledge, leading a design team to create a best-in-class knowledge platform powering AI-driven customer conversations, with design strategy, coaching, and end-to-end collaboration across teams in Portugal, Denmark, Poland and distributed teams in EMEA, AMER, and APAC.
You will define and evangelize design strategy and priorities, lead and scale the design team with clear goals and hiring/performance processes, and partner with Product Management, Engineering, Research, Content, and Design Systems to scope work, prioritize initiatives, and remove blockers.
You will drive a research-backed design process by synthesizing user research, analytics, and competitive insights to shape experience decisions and roadmap trade-offs, establish design standards and contribute to the design system, mentor the team’s craft and leadership, and represent design in stakeholder forums.
Requirements include 5+ years designing SaaS applications, 5+ years managing design teams, translating user research and business goals into strategy and measurable outcomes, strong cross-functional collaboration, excellent communication, comfort in fast-paced distributed environments, and experience with designing LLM integrations and AI feature workflows; portfolio or work samples should be submitted.
Zendesk emphasizes a flexible hybrid-working culture, global diversity and inclusion, equal opportunity employment, AI screening, and accommodations for applicants with disabilities, with offices worldwide and a hybrid model.
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Machine Learning Engineer I
Zendesk
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Pune
India |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring a Senior Machine Learning Engineer to lead GenAI infrastructure, focusing on benchmarking, evaluation, and inference tooling to deliver reliable, safe, and cost-effective AI-powered customer experiences. The role involves building production-grade systems for LLM benchmarking (A/B and offline), LLM proxy access, observability, and orchestration for multi-step agentic workflows, in partnership with ML researchers, applied teams, and product managers. Responsibilities include developing benchmarking frameworks, LLM proxy routing and cost attribution, implementing monitoring and alerting for latency, errors, hallucinations, and cost per call, and creating evaluation suites and gold-standard datasets for tickets, summaries, intent detection, and recommendations. Qualifications include 5+ years of production ML or backend experience, strong Python and distributed-systems skills, Kubernetes/Docker and cloud experience, and experience designing and running evaluation pipelines and A/B/offline tests, plus clear communication to translate tradeoffs into product decisions; preferred qualifications cover experience with LLM vendors, agentic orchestration, cost attribution, and an advanced degree. The role is based in Pune, India (on-site) with a hybrid schedule, and Zendesk notes location eligibility (Karnataka or Maharashtra) along with its commitment to diversity, inclusion, AI screening policies, and accommodations for applicants.
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Staff Machine Learning Engineer
Zendesk
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Pune
India |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking a Staff Machine Learning Engineer to shape its GenAI platform, leading cross-functional efforts to standardize evaluation, access, observability, and orchestration of LLMs to deliver safe, performant AI experiences for millions. You will architect and deliver platform capabilities (LLM Proxy, model registry integrations, vendor abstraction, cost attribution) and own the design and scaling of evaluation and benchmarking frameworks used to gate model releases. You’ll define company-wide safety and reasoning evaluation standards, identify systemic failure modes, drive mitigations and monitoring, and improve platform reliability, observability, rate limiting, and SLA practices, while enabling agentic workflows with secure integration patterns. Qualifications include 8+ years building distributed systems/ML infrastructure with production responsibilities, strong ML/LLM understanding, Python/Kubernetes/cloud skills, and experience building evaluation/monitoring for ML systems; preferred: model registries, feature stores, agent frameworks, policy/quality frameworks, and an advanced degree. Location is Pune, India (on-site) with a hybrid arrangement; candidates must be physically located in Karnataka or Maharashtra, and Zendesk notes that AI may be used to screen applications, with accommodations available for applicants with disabilities.
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SMB Account Executive - Multiple languages
Zendesk
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Unknown | Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring an SMB Account Executive to grow its SMB SaaS business, with opportunities for multiple languages (French, German, Dutch, Italian, and Spanish coming up) and a focus on hunting new opportunities, closing deals, and aligning Zendesk solutions with customers' goals.
Responsibilities include driving top-line revenue, acquiring new customers, expanding accounts, cross-selling, using data and adoption history to prospect and retain, conveying product benefits, leading competitive sales cycles, maintaining a Salesforce-based pipeline, and delivering forecasts while exceeding KPIs.
Requirements include a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience with a proven targets record, ability to manage relationships at various levels, strong presentation/negotiation/closing skills, solid prospecting and territory planning experience, and familiarity with Salesforce, Outreach, and Clari.
Zendesk emphasizes its mission to power billions of customer conversations, is an equal opportunity employer that values diversity and inclusion, and supports a hybrid work model with offices worldwide and flexibility for remote work part of the week.
The role requires in-office days part of the week (schedule determined by the hiring manager), and Zendesk offers accommodations for applicants with disabilities, with a contact provided for accommodation requests.
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PLG Sales Representative
Zendesk
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Lisbon
Portugal |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring a Product Led Growth Sales Specialist to handle high-volume inbound inquiries from new and existing customers using chat, email, and occasional calls as part of its Digital Segment growth. The role involves articulating the value of Zendesk solutions, guiding buyers through the purchasing journey, proactively following up on inquiries, and acting as the voice of the customer to product and revenue teams, with close collaboration with traditional sales for more complex opportunities. Qualifications include excellent English writing, a desirable second language, sales experience or a recent graduate seeking their first sales role, strong learning and multitasking abilities, and prior SDR/BDR or other customer-facing experience being advantageous; candidate must work in office 4 days a week. The position features a hybrid arrangement with onsite presence required part of the week, and is designed as a stepping stone to roles in sales, marketing, or product management, with targets and revenue goals to drive performance. Zendesk emphasizes diversity and inclusion, is an equal opportunity employer offering reasonable accommodations, and provides EEO rights information for applicants.
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PLG Sales Representative
Zendesk
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Mexico City
Mexico |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring a Product Led Growth Sales Specialist based in Mexico (CDMX or Estado de Mexico) with a hybrid work model requiring in-office presence part of the week.
The role is inbound-focused, handling inquiries via Zendesk chat and email, with calls when needed, and is designed as a stepping stone into sales, marketing, or product management.
Responsibilities include responding to high-volume inbound leads and inquiries, articulating Zendesk's value, proactively following up to resolve inquiries, becoming a product expert, building engaging conversations, and collaborating with core sales to hand over complex opportunities while driving activity and revenue.
Qualifications include excellent English writing, a desirable second language (French, German, Spanish, or Portuguese), sales experience or entry-level, passion for Zendesk tech, strong organization, ability to thrive in a fast-paced environment, and prior SDR/BDR or customer-facing experience is a plus.
Zendesk is an equal opportunity employer that values diversity and inclusion, offers a hybrid work arrangement, and provides accommodations for applicants with disabilities, including location-specific notes and a contact for accommodation requests.
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AI Specialist Sales Lead (APAC)
Zendesk
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Singapore | Not specified | Full time | Unknown |
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Is remote?:Yes
The role is APAC AI Sales Specialist Lead at Zendesk, a quota-carrying, player-coach position that leads a team of AI Sales Specialists and collaborates with Core Sales Managers to drive growth and adoption of Zendesk’s AI products across mature and emerging APAC markets. The person will own regional AI sales targets, collaborate with local teams to tailor sales plans, and proactively lead large, complex deals with executive presence throughout the sales cycle. They will focus on customer engagement by building strong relationships, delivering value-based, consultative AI selling, overseeing AI trials/POCs, and supporting joint GTM efforts with APAC leadership. The role also emphasizes AI sales enablement and evangelism, acting as a subject-matter expert, driving enablement across the region, keeping AEs informed on product updates and market dynamics, and serving as the main contact for escalations and cross-functional collaboration. Requirements include proven quota-carrying sales leadership with preference for Conversational AI or CX experience, strong communication and relationship skills, willingness to travel regionally, and an overlay/co-sell background, with Zendesk highlighting its inclusive culture and equal opportunity hiring, along with accommodations for disabilities.
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Business Development Representative
Zendesk
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Melbourne
Australia |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is rapidly expanding its AI-driven CX platform, with a $200m ARR AI business, and is seeking a BDR to drive growth across SMB, Commercial, and Enterprise accounts in Australia and New Zealand by helping clients adopt AI for customer experience. In this role, you won’t just schedule meetings—you’ll uncover real pain, build value, and influence multi-million-dollar deals from the outset. You’ll engage exec-level prospects, drive high-value pipeline through outbound prospecting, collaborate with Account Executives, Product, and Marketing, qualify opportunities with a consultative, value-led approach, and manage your pipeline while being part of a Melbourne-based onsite team three days a week. Candidates should have 2+ years in sales or business development (SMB, Commercial, or Enterprise), a competitive and resilient mindset, curiosity about AI and SaaS, clear communication, a desire for a long-term software sales career, and a bachelor’s degree is preferred. Zendesk offers a hybrid work model, the opportunity to work with advanced CX and AI technology within a high-growth APAC GTM team, and a commitment to diversity and inclusion, with AI screening possibly used in applications and accommodations available for applicants who need them.
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Business Development Representative - Dutch Speaker
Zendesk
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Lisbon
Portugal |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring a Dutch-speaking Business Development Representative to drive new business and build a strong regional pipeline in the EMEA, targeting startups through to enterprise while delivering an outstanding customer experience. You will be a key member of the sales team, managing a busy outbound pipeline, prospecting into cold accounts and new divisions of existing customers, and aiming to exceed targets. Requirements include at least 6 months in a sales-related role, a passion for consultative SaaS sales, fluency in English and Dutch (Danish or Swedish a plus), strong communication and a self-starter attitude, with a bachelor’s or master’s degree preferred, and a hybrid Lisbon-based role with some on-site time. Zendesk offers a supportive culture with leadership, a buddy system, flexibility to work from home or the office, and tools to help you succeed. The company emphasizes diversity and inclusion, is an equal opportunity employer, may use AI for screening, and provides accommodations for applicants with disabilities.
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Business Intelligence Senior Analyst
Zendesk
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Mexico City
Mexico |
Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk’s Enterprise BI & Reporting team is seeking a proactive BI Lead (Senior Analyst) to support enterprise dashboards using Tableau, Looker, and Snowflake, requiring a blend of business and technical savvy, collaboration, and strong communication with internal partners.
The role is a technical expert responsible for eliciting requirements, conducting data analysis, recommending BI solutions, building insightful visualizations, guiding stakeholders to translate data into actionable insights, and mentoring other BI Analysts to grow talent.
Key responsibilities include refining requirements with internal customers, translating business needs into BI solutions, creating self-service learning materials, performing data profiling and analysis, transforming data into dashboards/reports, performing statistical analyses, and collaborating with data engineers on validation and testing, while developing platform operations and runbooks.
Required qualifications include a Bachelor's in Information Systems or equivalent, 5+ years of BI experience at a senior level, strong SQL/Python and tools (Looker, Looker Studio, Tableau), data profiling/modeling knowledge, experience extracting data from data warehouses and APIs, and a track record leading large BI projects; travel less than 5%.
Location and work arrangements: this role must be physically located in Mexico City or Estado de Mexico, with a hybrid model requiring in-office presence part of the week; Zendesk is an equal opportunity employer committed to diversity, with AI screening per policy and accommodations available for applicants with disabilities.
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Senior Solutions Consultant
Zendesk
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Tokyo
Japan |
Not specified | Full time | Unknown |
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Is remote?:Yes
The Senior Solutions Consultant at Zendesk is responsible for all technical, solutions, and competitive aspects of the sales cycle, requiring both sales focus and technical savvy to win over enterprise and mid-market executives. The SC serves as the technical bridge between Sales, Marketing, and Product, owning the technical relationship with prospects and delivering information onsite, online, and by phone to drive customer happiness. Required qualifications include 5+ years of mid-market/enterprise software selling, ability to map RFI/RFPs to solutions, excellent communication and presentation skills, experience with pilots/POCs, knowledge of web/scripting technologies, willingness to travel, and a bachelor’s degree (graduate degree a plus). Desired skills include prior consulting experience implementing enterprise software and deep knowledge of Customer Service Software, ITSM, CCaaS, data warehousing, and business intelligence. Zendesk supports a hybrid work model, emphasizes diversity and equal opportunity, may use AI screening, and offers accommodations for applicants with disabilities.
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Director, Strategic Enterprise Sales (Bay Area)
Zendesk
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San Francisco
United States |
Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is seeking a Director of Strategic Enterprise Sales to lead a Bay Area-based team, drive revenue and strategic expansion across complex Enterprise accounts, and advance AI-driven CX and EX solutions. The role entails hiring and coaching a high-performing team, executing go-to-market strategies with AI-enabled, solution-based selling, and guiding multi-product sales cycles with senior executive engagement and upsell/cross-sell efforts. It requires conducting quarterly territory and account planning, leading weekly forecasts, reviewing top accounts quarterly, enforcing operational rigor, and maintaining deep knowledge of Zendesk’s AI/automation capabilities to present to executives and align with the roadmap. Qualifications include a BA/BS, 10+ years of software sales with 5+ years in Strategic Sales leadership, a track record of exceeding targets, expertise in complex enterprise cycles (MEDDPICC preferred), strong forecasting and negotiation skills, Bay Area relationships, and proficiency with Salesforce, Outreach, and Clari; the role offers a US OTE of $442k-$662k (base/commission 50/50) with a hybrid in-office/remote setup and travel. Zendesk is an equal opportunity employer committed to diversity, with AI screening and accommodations available on request, and a culture that emphasizes hybrid collaboration and inclusion.
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Senior Data Engineer
Zendesk
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Austin
United States |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk's Enterprise Data & Analytics team is hiring a Senior Data Engineer to build curated data products and maintain a single source of truth across Zendesk, focusing on Data Warehouse solutions in Snowflake or BigQuery using dbt, Airflow, and Terraform. Daily responsibilities include collaborating with stakeholders to gather requirements, designing data models, serving as the data model SME, transforming raw data into schemas for multiple business domains, and building ELT pipelines to support reliable reporting using Airflow, Fivetran, and dbt. Basic qualifications include 5+ years in data engineering, data modeling/architecture, and SQL, 5+ years with cloud columnar databases (Snowflake), 2+ years with dbt, ability to translate business needs into technical solutions, strong documentation, and intermediate Python and API integration experience. Preferred qualifications include Snowflake administration, knowledge of data modeling methodologies (Kimball/Inmon), track record in multiple business domains (Finance, Sales, Marketing), 3+ production-grade dbt projects, and expert Python. The data stack includes ELT (Snowflake, Fivetran, dbt, Airflow, Kafka, HighTouch), BI (Tableau, Looker), and infrastructure (GCP, AWS, Kubernetes, Terraform, GitHub Actions); the US base salary ranges from $151,000 to $227,000 with potential bonus, and Zendesk supports hybrid work and a commitment to diversity, equity, and inclusion with accommodations as needed.
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Senior Solutions Consultant
Zendesk
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United Kingdom | Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is redefining customer experience (CX) and employee services (ES) with a unified, AI-powered Resolution Platform, helping brands replace outdated contact-center solutions and achieve smarter, faster, more personal service at scale.
As a Senior Solutions Consultant, you’ll be a trusted advisor and technical thought leader, collaborating with Sales, Product, Engineering, and Customer Success to design and deliver scalable AI-driven solutions that turn ambitious goals into measurable results.
Your responsibilities include leading technical and business discovery, architecting AI-enabled CX and ES solutions, driving end-to-end technical engagements from qualification to pilot execution, integrating secure, scalable systems via Zendesk APIs and cloud platforms, and championing AI adoption with ongoing value realization.
What you bring: 5+ years of presales or solutions consulting in SaaS/CX or enterprise software, strong knowledge of web/scripting technologies and SaaS architectures, proven pilots/POCs, deep understanding of AI tech (LLMs, NLP) and their CX applications, domain expertise in CCaaS/ITSM/BI/WFM or related areas, plus excellent communication and storytelling skills and a degree.
You embody strategic thinking, technical fluency, collaboration, customer-obsession, and an ability to turn data into business insights, and Zendesk supports a hybrid, inclusive culture with equal opportunity and accommodations, noting that AI screening may be used in hiring.
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Staff Software Engineer
Zendesk
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Pune
India |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking a Senior/Staff Data Engineer for The Data Platform team to build a globally distributed data system on AWS and Snowflake, enabling 170,000+ global businesses to understand customer interactions. The role involves building core data services, designing features of the data platform, publishing production-grade code, diagnosing production issues, improving pipelines, enabling customer-facing reporting, ML initiatives, and internal product analytics, and mentoring others. Requirements include 11+ years in software/data engineering with 4+ years building scalable data platforms, experience with Snowflake and DBT, proficiency in Java, Python or Scala, strong AWS and Kubernetes knowledge, data modeling, and the ability to work in a distributed, cross-functional environment. Additional qualifications include ETL development, familiarity with build/deploy tools, and experience with Kafka, Airflow, Celery, and AWS Step Functions. The tech stack includes Java/Python, Spark, Airflow, running on AWS EMR and Kubernetes with S3/Athena/Glue, and the role is limited to candidates located in Karnataka or Maharashtra with a hybrid in-office schedule, alongside Zendesk’s commitment to diversity and AI-based screening.
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Business Development Representative - UKI/MEA
Zendesk
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Lisbon
Portugal |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring for a Sales Development role in the EMEA region to drive new business and build a high-potential talent pipeline as part of the company’s rapid growth in customer support solutions.
You will be a key member of the sales team, manage a busy outbound pipeline, prospect into cold accounts as well as new groups within existing Zendesk customers, and generate high-value pipeline from startups to enterprise companies.
You will be the face of the brand, delivering an outstanding customer experience and striving to overachieve on targets in a fast-paced, collaborative, and customer-centric environment.
Requirements include a minimum of six months in a sales-related role, interest in consultative SaaS sales, strong written and verbal communication, English fluency, a self-starter attitude, and the ability to work in a hybrid model with a Lisbon office (part of the week in-office) and remote work.
Zendesk states it is an equal opportunity employer committed to diversity and inclusion, may use AI or automated screening in applications, and provides accommodations for applicants with disabilities or disabled veterans.
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Commercial Account Executive
Zendesk
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India | Not specified | Full time | Unknown |
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Is remote?:Yes
Zendesk is hiring a Senior Commercial Account Executive for its India sales team, based in Mumbai or Bangalore, focusing on Technology, Retail, eCommerce, and Travel verticals. The role involves hunting for new opportunities, closing new accounts while maintaining existing relationships, and coordinating with extended teams to win customer engagements. You’ll become an authority on Zendesk products, conduct discovery calls and demos, manage relationships with prospects and accounts, sell value in both fast and complex sales cycles, and track opportunities in Salesforce. Candidates should have 5+ years of SaaS sales experience, a Bachelor's degree, experience selling to C-level executives, a proven quota track record, strong ethics and communication, and proficiency with Salesforce/Google Suite/Clari, plus the ability to travel up to 50% across the West region; location is restricted to Karnataka or Maharashtra. Zendesk emphasizes equal opportunity, diversity and inclusion, offers a hybrid work model, may use AI in screening, and provides accommodations for applicants with disabilities.
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Senior Software Engineer (Frontend)
Zendesk
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Pune
India |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is seeking a frontend engineer for Pune who must work from the office at least 3 days a week, joining a globally distributed engineering team that builds customer-experience products. You’ll collaborate with product management and engineers to design simple, robust solutions and will follow development processes including design, pair programming, code reviews, testing, documentation, and continuous integration to ensure quality and reliability. The role requires about 8 years of frontend experience with strong UX thinking, expertise in session management, ORM, caching, JS/CSS/HTML, REST APIs, and hands-on work with React or similar frameworks, plus a willingness to learn new domains and excellent communication; experience with AI tools like GitHub Copilot and ChatGPT is desired. Bonus skills include CI/CD tooling (GitHub Actions, Jenkins), Ruby/Java, MySQL, AWS (Aurora RDS), Datadog, instrumentation frameworks, and JavaScript build tooling; the position is hybrid and requires being located in Karnataka or Maharashtra, India. Zendesk emphasizes diversity and inclusion, notes that AI may be used to screen applications, and offers accommodations on request as part of its flexible, global hybrid work model.
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Digital Sales Representative (Dutch/German/Arabic/French)
Zendesk
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Unknown | Not specified | Full time | Unknown |
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Is remote?:No
Zendesk is hiring Digital Inside Sales Specialists to manage high-velocity inbound and existing customer interactions, become product experts, and help buyers make informed decisions as part of a new, fast-growing team. Ideal candidates have 2+ years of software/SaaS sales experience, are fluent in English and at least one of Dutch, German, Arabic, or French, and can travel for training with a transition to hybrid work, including three days per week in the Lisbon office. Key responsibilities include responding to inbound leads and customers via chat and email, conducting discovery calls and demos, resolving inquiries to drive online conversions, and acting as the voice of the customer to advocate for Zendesk. You will need to meet or exceed SLAs and KPIs such as ticket volumes, response and resolution times, and productivity, and contribute to a shared revenue target while also achieving weekly activity, pipeline, and revenue goals. Zendesk is an equal opportunity employer that values diversity and inclusion, employing a hybrid work model with accommodations for disabilities, and may use AI in screening applicants.
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Senior Software Engineer (Backend)
Zendesk
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Pune
India |
Not specified | Full time | Unknown |
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Is remote?:No
The role is based in Pune and requires working from the office at least 3 days a week, with a hybrid arrangement that is determined by the hiring manager, and Zendesk can only hire candidates located in Karnataka or Maharashtra per the requisition.
You will collaborate with engineers, product management, and other teams to design simple, elegant solutions to complex problems, following end-to-end development practices including technical design, pair programming, peer code reviews, documentation, testing, and continuous integration.
You will be responsible for delivering on commitments, maintaining code quality, debugging, unblocking tasks, participating in code reviews and design discussions, and standardizing/integrating services, tools, and workflows across teams.
We’d love candidates with proficiency in Java, Ruby on Rails, Python, Golang, NodeJS, Typescript, Scala, etc., at least 8 years of hands-on coding experience, leadership in design/implementation, unit testing and TDD, mentoring juniors, strong collaboration and communication, problem-solving, and the ability to work with ambiguity; experience with AI tools for developer productivity is a plus.
Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI or automated decision systems for screening, and provides accommodations for applicants with disabilities upon request.
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Commercial Account Executive (Hunter)
Zendesk
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San Francisco
United States |
Not specified | Full time | Unknown |
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Is remote?:No
Zendesk seeks a forward-thinking Hunter Commercial Account Executive to acquire new B2B SaaS customers, using AI-driven insights to accelerate growth and deliver measurable ROI.
Responsibilities include driving new revenue by prospecting and closing accounts, leveraging AI/data tools to prioritize opportunities, leading the full sales cycle, building executive relationships, maintaining a high-velocity pipeline, collaborating with technical teams, and applying automation for AI-first outreach (travel required).
Required qualifications include a BA/BS or equivalent, 3+ years of B2B SaaS sales with a proven record of exceeding targets, ability to close complex executive-level cycles, strong VP/C-suite relationship skills, excellent communication and negotiation abilities, proficiency with AI and sales tools (Salesforce, Groove, Clari), and strong organizational skills.
The role offers US OTE of $230k-$344k (base/commission 50/50), potential bonuses or incentives, and a hybrid work arrangement with part-time onsite at a local office (schedule determined by the manager) plus travel.
Zendesk emphasizes diversity, equity, and inclusion, is an equal opportunity employer, may use AI to screen applicants, and provides accommodations for applicants with disabilities.
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Enterprise Account Executive
Zendesk
|
Canada | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is hiring an Enterprise Account Executive with a proven B2B SaaS sales track record to grow enterprise accounts, build relationships, and expand Zendesk’s offerings.
The role focuses on driving top-line revenue by acquiring new enterprise customers, proactively cross-selling to existing clients, nurturing relationships for retention and strategic partnerships, and using data insights and adoption history to improve prospecting and retention.
Key duties include creating quarterly territory plans to increase market share, aligning Zendesk products with client objectives to secure expansions, leading complex multi-month, value-centric sales cycles with proof of concept stages, maintaining a robust pipeline and forecast to exceed goals, and establishing C-level sponsorship while collaborating with internal teams to close deals.
Candidates should have a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of exceeding targets (President’s Club membership is a plus), experience selling to VP/C-level executives, the ability to travel, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker.
Zendesk offers a hybrid work model, a commitment to diversity and inclusion, notes that AI may screen applications, and is an equal opportunity employer that provides accommodations for applicants with disabilities.
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AI Success Strategist, Customer Success
Zendesk
|
Austin
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategy, defining a long-term AI vision, and building executive partnerships to start AI initiatives strong and scale them. The role aims to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, owning multi-year AI roadmaps, and delivering measurable commercial outcomes such as renewals, account expansion, and AI-driven revenue growth. Key responsibilities include full ownership of roadmap delivery, acting as design authority for deployments, aligning internal and external stakeholders, leading structured discovery and success-planning engagements, sustaining mutual AI roadmaps, and shaping channel/adoption strategy with data-driven impact measurement. Qualifications require at least 5+ years in customer success/experience (1+ year AI experience), enterprise SaaS GTM experience, ability to forecast churn/expansion from adoption analytics, a related bachelor’s degree (advanced degrees or AI strategy credentials preferred), and strong program management and cross-functional influence skills, plus familiarity with Responsible AI and compliance. The role offers US OTE of $118k-$178k with a 70/30 base/commission split (bonus/benefits possible), a hybrid in-office/remote schedule, and Zendesk’s commitment to diversity, inclusion, and accessibility, including AI-driven screening and accommodations.
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Enterprise Account Executive
Zendesk
|
San Francisco
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an Enterprise Account Executive for the Bay Area to grow its enterprise footprint by selling AI-driven customer experience solutions and building trusted executive relationships with leading technology accounts.
You will drive top-line revenue, identify expansion opportunities through cross-selling and upselling, manage multi-stakeholder sales cycles with proofs of concept and AI-enabled designs, and maintain a robust pipeline and accurate forecasts.
Responsibilities include creating quarterly territory and account plans, aligning Zendesk’s AI/CX platform to customers’ business transformation goals, collaborating with Customer Success, Solutions Engineering, and Product teams, and negotiating high-value deals with measurable ROI.
Requirements include 8+ years in cloud/software B2B sales or solution engineering, a track record selling to enterprise organizations ($1B+ in revenue), success hitting quota, and experience engaging VP/C-level executives; familiarity with Salesforce, Outreach, Clari, Seismic, and Looker; a BA/BS; and willingness to travel across the Bay Area.
The position offers a US OTE of $340k–$510k (50/50 base/commission), a hybrid work arrangement with some in-office days, and Zendesk’s commitment to diversity, inclusion, and reasonable accommodations, with AI-based screening in the recruitment process.
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Senior Sales Specialist (Employee Service)
Zendesk
|
Melbourne
Australia |
Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is hiring an Employee Service Sales Specialist to grow its Employee Service business by building relationships with key decision-makers and expanding offerings with new and existing customers, in line with Zendesk's mission to power exceptional service.
Key responsibilities include positioning Employee Service use cases for HR and IT, collaborating with the sales team across the full sales cycle, delivering ROI analyses, providing subject matter expertise, contributing toward quota attainment, and feeding customer feedback back to product development.
The role requires a BA/BS or equivalent, 10+ years in HR/IT service and operations management, at least 3 years in Employee Service sales, a proven track record of hitting targets, and the ability to navigate complex multi-month, value-driven sales cycles with travel.
It offers a hybrid work arrangement with some on-site and remote work, with the specific in-office schedule determined by the hiring manager.
Zendesk is an equal opportunity employer committed to diversity and inclusion; AI may be used to screen applicants; and reasonable accommodations are available for applicants with disabilities.
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|
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AI Services Consultant
Zendesk
|
Pune
India |
Not specified | Full time | Unknown |
|
Is remote?:No
The AI Services Consultant at Zendesk is part of the Professional Services AI Delivery team and acts as the technical and product expert for Zendesk's AI-powered Resolution Platform, guiding customers through configuration and optimization to deliver quick value.
Its mission is to provide technical solutions, remove roadblocks, and serve as a trusted advisor, helping customers navigate complex configurations with agility to achieve transformative business outcomes.
The overarching objective is to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, translating goals into the right configurations and ensuring end-to-end delivery on time.
Key responsibilities include offering technical guidance, leading change management and training, delivering successful AI projects, maintaining high customer satisfaction, and collaborating cross-functionally to align the AI roadmap with measurable business outcomes.
Candidates should have 3+ years in consulting or professional services, experience in enterprise SaaS GTM roles, skills in adoption analytics, strong PM and communication abilities, and must be located in Karnataka or Maharashtra with a hybrid in-office schedule.
|
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|
|
Senior Product Designer - Knowledge AI
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is hiring a Senior Product Designer for its Knowledge team to define a best-in-class knowledge platform and AI-enabled self-service experiences, collaborating with product managers, engineers, content strategists, and researchers across global teams, mostly with colleagues in Poland, Denmark, and Portugal.
The role involves designing end-to-end experiences, interaction models, flows, wireframes, and hi-fidelity mockups, presenting solutions to partners and executives, and defending design decisions.
You’ll partner with product and engineering to research and develop Knowledge platform capabilities, and work with cross-functional teams to move designs from ideas to execution within a detailed design process.
Requirements include 5+ years in SaaS design, 2+ years in Content Management or Integration Systems, experience with LLM integrations and AI workflows, plus ability to visualize technical impact and prototype rapidly.
Benefits include ownership of projects, shaping emerging standards, flexible hybrid work, opportunities to grow with a passionate team, and Zendesk’s commitment to diversity and inclusion with accommodations and AI screening.
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|
|
Senior Enterprise Account Executive
Zendesk
|
London
United Kingdom |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an Enterprise Account Executive to grow its enterprise SaaS base by building relationships, introducing innovative solutions, and expanding Zendesk’s impact with both new and existing customers. You will directly drive top-line revenue by acquiring new enterprise customers, cross-selling additional products, managing key relationships for maximum satisfaction and retention, and using data insights to improve conversion, retention, and expansion; you’ll also create quarterly territory plans to increase market share in the Enterprise sector. The role requires a BA/BS, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of quota attainment, experience navigating complex multi-month deals and renewals, selling to VP and C-level executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. The position is hybrid, requiring in-office presence part of the week with the specific schedule determined by the hiring manager, and Zendesk emphasizes a purpose-driven, inclusive culture with a commitment to global diversity, equity, and inclusion. Zendesk may use AI for screening, is an equal opportunity employer, provides accommodations for applicants with disabilities, and points applicants to resources about EEO rights and workplace diversity.
|
||||||
|
|
Senior Machine Learning Engineer
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk's Enterprise Machine Learning team builds scalable ML solutions and uses ML, deep learning, and large language models to provide data-driven insights that influence business decisions. As a Machine Learning Engineer, you will be a technical and strategic member driving the development and deployment of advanced data science solutions, especially those leveraging LLMs and deep learning, while translating technical work into business value. Key responsibilities include designing and deploying end-to-end ML systems from data ingestion to monitoring, collaborating across data scientists, engineers, and stakeholders, and promoting MLOps best practices and governance. Requirements include 3+ years in data science or ML, a BS in CS/Data Science (advanced degree preferred), deep expertise in ML/DL/LLMs, strong Python skills, experience with data pipelines and cloud data warehouses, and strong business acumen and communication. Zendesk offers high-impact, visible projects, a culture of innovation and growth with hybrid work options, and a commitment to diversity, inclusion, equal opportunity, and privacy in hiring.
|
||||||
|
|
AI Services Consultant German Speaker - London OR Lisbon
Zendesk
|
London
United Kingdom |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring an AI Services Consultant to implement and optimize its AI-powered Resolution Platform, serving as the technical expert and trusted advisor for customers. The mission is to provide technical solutions, remove roadblocks, and guide customers through complex configurations to drive transformative business outcomes with agility and precision. Overarching objectives include accelerating time-to-value through adoption and operational excellence, being the customer’s AI technical expert, and delivering end-to-end projects on time with clear scope and stakeholder alignment. Responsibilities include technical guidance, change management and training, successful project delivery, maintaining customer satisfaction, and cross-functional collaboration with Customer Success and Sales to align AI roadmaps and achieve measurable outcomes. Requirements include 3+ years in consulting/professional services, experience in enterprise tech/SaaS GTM roles, familiarity with adoption analytics and success plans, a relevant degree (AI strategy or PM certifications preferred), strong program management and communication skills, and a hybrid in-office/remote work setup, with Zendesk emphasizing diversity and accommodations as needed.
|
||||||
|
|
Senior Analyst, HR Ops Integration
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
The Senior Analyst, Ops Integration at Zendesk will manage employee lifecycle administration with speed and accuracy, emphasizing customer (employee) service, problem-solving, and scalable solutions.
Responsibilities include turning ad hoc processes into scalable capabilities, building playbooks, embedding new capabilities across the Service Excellence team, and serving as the escalation path for pre-hire, onboarding, job transition, and offboarding tasks.
The role will coordinate IT, Procurement, and Legal for lifecycle administration, drive new technology or process implementations, and lead process and systems work streams for initiatives such as M&A activity, new country setup, and new tech deployments, while working cross-functionally to bridge gaps.
Requirements include a bachelor’s degree in HR, Business Administration, or a related field; 4-6 years of HR operations experience; strong problem-solving, attention to detail, and communication skills; the ability to manage multiple projects; Workday experience is required, with Zendesk experience preferred, and proficiency in Excel/Google Sheets for data analysis and reporting.
Location is in Mexico City or the State of Mexico with a hybrid schedule requiring some in-office presence; Zendesk promotes diversity, equity, and inclusion, may use AI in screening, is an equal opportunity employer, and provides accommodations for applicants with disabilities, with a contact for accommodation requests.
|
||||||
|
|
Senior Solutions Consultant
Zendesk
|
United States | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is seeking a Senior Solutions Consultant to lead AI-powered CX and ES transformations, acting as a trusted advisor and collaborating with Sales, Product, Engineering, and Customer Success to turn ambitious goals into measurable results. You’ll lead technical and business discovery, architect AI-driven CX/ES solutions, own end-to-end technical engagements through pilots, and design secure, scalable integrations using Zendesk APIs and cloud platforms, all while cross-functionally aligning with stakeholders and measuring ROI. Requirements include 5+ years of presales or solutions consulting in SaaS or enterprise software, strong knowledge of web/scripting technologies, proven experience delivering pilots or proofs of concept, deep understanding of AI technologies and their CX applications, and domain expertise in CCaaS, ITSM, BI, WFM, or integration & middleware, plus a bachelor’s degree and willingness to travel. You are strategic, technically fluent, collaborative, customer-obsessed, an analytical storyteller, and an innovative problem solver who translates AI capabilities into business value. The US annualized OTE ranges from $188,000 to $282,000 with an 80/20 base/commission split and may include bonuses and benefits; Zendesk emphasizes diversity, equity, inclusion, hybrid work options, and accommodations for applicants with disabilities.
|
||||||
|
|
AI Success Strategist, Customer Success
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies and building executive partnerships to launch and scale AI initiatives.
The role acts as the design authority for AI deployments, leading solution design reviews and coordinating with Product, Professional Services, and Engineering to resolve blockers and guide adoption from initial launch through expansion.
You will define a long-term AI vision, align internal and external stakeholders, and drive structured discovery and success-planning engagements that yield measurable milestones early in the lifecycle, with success measured by adoption, satisfaction, and retention.
Key objectives include accelerating time-to-value, owning multi-year AI roadmaps across Product, Services, Sales, and Partners to scale safe, sustainable AI programs, and delivering quantified commercial outcomes such as renewals and revenue retention.
The role requires 5+ years in Customer Success/Experience with at least 1 year in AI, prior enterprise SaaS GTM or related roles, strong adoption analytics experience, a bachelor’s degree (advanced degrees or AI strategy/project management certifications preferred), and it is based in Mexico with a hybrid in-office schedule; Zendesk emphasizes diversity and provides accommodations as needed.
|
||||||
|
|
Director, Sales Strategy
Zendesk
|
United States | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is seeking a Director of Sales Strategy to lead global revenue growth and operational excellence. The role involves setting the vision for Sales Acceleration, leading a high-performing team, aligning GTM priorities with executives, driving enterprise-scale transformation, translating data into board-ready recommendations, promoting best practices and technology, and coordinating cross-functional execution across markets. Requirements include a bachelor’s degree (MBA preferred), 7–10+ years in SaaS sales strategy or related fields, proven GTM acceleration design/execution, strong cross-functional leadership, analytical and communication skills for C-suite/board audiences, and the ability to thrive in a high-growth global environment. The position is fully flexible/remote with optional in-person collaboration, and has a US base salary range of $174k–$262k plus potential bonuses/benefits, with offers based on capabilities, experience, and location. Zendesk emphasizes inclusive hiring, DEI, and that AI may be used in screening; it is an equal opportunity employer that offers accommodations for disabilities and veterans.
|
||||||
|
|
Senior AI Data Engineer, Copilot
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Senior AI Data Engineer for its AI Copilot organization to build and scale data infrastructure that powers real-time AI-driven features for customer service agents, embracing a “ship to learn” philosophy.
Responsibilities include designing, building, and maintaining scalable ELT pipelines; enabling real-time, contextually relevant AI capabilities and continuous learning; collaborating with ML scientists and engineers on model experimentation and deployment for LLM-powered features; building and optimizing SQL data models with dbt for AI insights and ROI measurement; implementing cost optimization for large-scale pipelines and supporting ML model monitoring and product metrics, while contributing to a self-improving AI vision and ensuring reliable data foundations across teams.
Required qualifications include 5+ years of data engineering experience with big data pipelines, strong SQL and data modeling, hands-on dbt, fluent Python (Ruby a plus), experience with Snowflake/Redshift/BigQuery, familiarity with AI/ML workflows and production-grade performance, capacity planning, and cost optimization, plus experience with Kafka, Docker, Kubernetes, and AWS, and the ability to adapt to changing priorities and collaborate effectively.
Preferred qualifications include Metaflow for ML orchestration, LLM evaluation/monitoring tooling, MLflow for experiment tracking, SnowPro Core or equivalent expertise, Spark (PySpark), Tableau or Looker for BI/analytics, and experience building data infrastructure for product-led growth and self-service analytics.
The tech stack and working model include Python and Ruby on AWS, Metaflow and MLflow, data stored in S3/RDS MySQL/Snowflake with dbt, ELT via dbt and Kafka, services and models deployed to Kubernetes with Docker, heavy use of LLM technology, Terraform and GitHub Actions, plus a hybrid work arrangement with some in-office days; Zendesk emphasizes equal opportunity, inclusion, and accommodations for applicants with disabilities.
|
||||||
|
|
Engineering Manager
Zendesk
|
Pune
India |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring an Engineering Manager in Pune to lead the product engineering teams, with in-office work required at least 3 days a week and multiple EM roles across PLG and Platform.
The role will manage 10–12 engineers, collaborating with leaders across Engineering, Product Management, Marketing, and Design to improve delivery, reliability, and system performance while guiding the team through technical challenges.
It emphasizes engineering excellence, best practices in coding, testing, and observability, a high-performance culture, and regular 1:1s focused on performance, growth, and well-being.
Qualifications include 12+ years in the industry with 3–4 years in technical leadership, mentoring ability, experience with React/Angular or similar stacks and languages like Java or Ruby, cloud platforms (AWS/Azure/GCP), cross-functional collaboration, Agile Scrum, and strong prioritization skills.
Location guidance notes that candidates must be based in Karnataka or Maharashtra with a hybrid schedule, Zendesk supports diversity and inclusion and accommodations, and AI may be used in screening as part of the hiring process.
|
||||||
|
|
Principal Data Product Manager
Zendesk
|
Austin
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
The role is a Data Product Manager for Foundational Data Assets responsible for the strategy, roadmap, definition, implementation, and maintenance of the company’s core metrics, acting as a bridge between senior stakeholders and technical teams to ensure KPI integrity and alignment with strategic goals.
Responsibilities include metric definition and governance—collaborating with cross-functional stakeholders to define core metrics, establishing definitions, calculation methods, data sources, and maintaining a comprehensive data dictionary with the Data Governance team—along with data implementation and maintenance, working with engineering to implement calculations and dashboards, prioritizing enhancements, and ensuring timely updates and data consistency.
Strategic analysis and reporting involve providing insights on trends, opportunities, and risks, and delivering regular reports and dashboards to senior management with actionable insights, while stakeholder management and communication ensure complex data concepts are conveyed to both technical and non-technical audiences and foster cross-functional alignment.
Enablement duties include raising organizational awareness of data assets and metrics, promoting data literacy, and acting as a subject-matter expert to guide business users in data interpretation and analysis.
Qualifications include a Bachelor’s or Master’s in a quantitative field, 5+ years in data product management or analytics, experience with data platforms (Snowflake, dbt), software industry or consulting background, preferred exposure to transaction events (private equity buyout or IPO), strong understanding of software business models and KPIs, ERP/CRM familiarity, excellent communication and project management skills, a US base salary range of $183,000–$275,000 with potential bonus/benefits, and a hybrid work setup; Zendesk emphasizes diversity, equal opportunity, and accommodations.
|
||||||
|
|
Business Intelligence Senior Analyst
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a highly skilled Analyst to lead the Analysis area within its Business Intelligence team, balancing technical and soft skills at 50-50 and building the function's foundation, direction, and data governance from scratch. The role will lead projects, present to stakeholders, mentor peers, and step in as team leader when the manager is unavailable, while refining requirements with internal customers and translating business needs into BI solutions. It also includes developing user learning materials, conducting data profiling to choose the best data sources, transforming data into impactful dashboards and reports, performing moderate to complex statistical analyses, and collaborating with data engineers on validation and testing, while expanding expertise in the data ecosystem and emerging BI trends. Required: 6+ years in Analytics or BI; proficiency in SQL, data analysis, and dashboard building; strong business understanding and leadership; nice-to-have skills include Python, Looker, Tableau, and project management. The position requires being physically located in Mexico City or Estado de Mexico, with a hybrid work model and in-office schedule determined by the hiring manager, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI-driven screening, and accommodations for disabilities.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery for the Japan region (MOST, Implementation, Advisory, and TAM), directing Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with high autonomy to evolve global programs for Japanese market expectations.
Responsibilities include people leadership and talent development: managing the team, setting standards, coaching to act as trusted advisors, and partnering with People on hiring, performance, and succession, building a strong local leadership bench aligned with global standards.
Strategic and operational duties involve owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansions, identifying regional adaptations of global programs, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, CS, Product, and partners.
Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of programs to regional realities, alignment with Sales and CS leadership, and tangible revenue contribution to global PS performance.
Qualifications include 8+ years in PS/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and ability to operate autonomously in fast-changing environments, and fluency in English and Japanese; preferred experience includes prior leadership in Japan, high-touch enterprise delivery, and an AI-first mindset; Miro offers benefits, equity, and a diverse, collaborative culture.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Japan Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace through MOST programs and one-time Implementation, Advisory, and Technical Account Management engagements, with Japan requiring local leadership, cultural fluency, and cross-functional alignment. The Senior Manager, Professional Services Delivery – Japan is the region’s senior PS leader, accountable for all delivery motions (MOST, Implementation, Advisory, TAM) and leads Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, while tailoring global programs to Japanese market expectations and serving as the primary escalation and decision authority for Japan. Key responsibilities include people leadership and talent development, setting high standards for professionalism and customer engagement, capacity planning and delivery readiness, regional adaptation of global programs, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners. In the first 6–12 months, success means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, alignment with Sales and CS, and tangible contributions to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong delivery governance and escalation skills, autonomy in ambiguous environments, fluency in English and Japanese; preferred experience in Japan and an AI-first mindset, with benefits such as equity, wellbeing support, WFH equipment allowance, and an L&D stipend (location-specific variations may apply).
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery in Japan (MOST, Implementation, Advisory, and TAM), supervising Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with autonomy and responsibility to tailor global programs to Japanese market expectations and culture.
They directly manage the local teams, set high professional standards, coach practitioners to be trusted enterprise advisors, and partner with People leadership on hiring, performance management, and succession planning to build a strong local leadership bench aligned with global standards.
Operationally, the role owns regional capacity planning and delivery readiness, drives delivery excellence to reinforce renewals and expansions, identifies where global programs need regional adaptation, and contributes Japan-specific insights to global PS strategy.
Cross-functionally, they collaborate with Sales and Customer Success to support growth and renewals, work with Product teams to capture Japanese customer needs and adoption patterns, and coordinate with partners while maintaining strict quality standards.
Requirements include 8+ years in PS/Consulting/Enterprise SaaS, proven leadership of senior practitioners, strong governance and escalation skills, ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and an AI-first mindset, with Miro offering benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend (varying by location).
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery (MOST, Implementation, Advisory, TAM) for Japan, oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and TAMs, and ensures global programs are adapted to Japanese market expectations, serving as the primary escalation and decision authority for the region.
People leadership is central: the role directly manages the delivery team, sets professional standards, coaches practitioners as trusted advisors, and partners with People leadership on hiring, performance management, and succession planning.
Strategic and operational duties include owning regional capacity planning and delivery readiness, driving delivery excellence to support renewals and expansion, contributing Japan-specific insights to global PS strategy, and collaborating cross-functionally with Sales, Customer Success, Product, and partners while upholding strict quality standards.
Success in 6-12 months means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible contributions to global PS revenue.
Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, governance and autonomous operation in fast-changing environments, and fluency in English and Japanese; preferred are prior PS leadership in Japan, experience with high-touch enterprise delivery, and an AI-first mindset, with Miro offering a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a collaborative, inclusive culture along with location-specific variations and a Recruitment Privacy Policy for applicants.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Professional Services helps enterprise customers adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership, cultural fluency, and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the regional PS leader responsible for all delivery motions (MOST, Implementation, Advisory, and TAM) and for leading Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and Technical Account Managers, operating with high autonomy to tailor global programs to Japanese market needs. Key responsibilities include people leadership and talent development, capacity planning, delivery governance, customer engagement, and cross-functional collaboration with Sales, Customer Success, Product, and partners, while contributing Japan-specific insights to global PS strategy. In the first 6–12 months, success looks like trusted, stable delivery with strong customer feedback, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, alignment with Sales and Customer Success, and measurable contribution to global PS revenue. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners, bilingual fluency in English and Japanese, and the ability to operate autonomously in ambiguous environments; preferred experience includes leading PS teams in Japan and an AI-first mindset, with benefits such as equity, wellbeing, and Learning & Development stipends.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions in Japan (MOST, Implementation, Advisory, TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with autonomy to tailor global programs to Japanese market needs.
Responsibilities include direct people leadership and talent development, setting high standards for professionalism and customer engagement, coaching senior practitioners as trusted advisers, and partnering with People leadership on hiring and succession planning.
Strategic and operational duties cover regional capacity planning, delivery excellence to reinforce renewals and expansion, adapting global programs to regional realities, and contributing Japan-specific insights to global PS strategy, while collaborating with Sales, Customer Success, Product, and partners.
In 6–12 months, success means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of programs, alignment with Sales and CS leadership, and a tangible contribution to global PS revenue.
Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners, strong governance and escalation skills, autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan and AI-driven delivery, with the role offering global benefits and a culture of diversity and belonging at Miro.
|
||||||
|
|
Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all professional services delivery in Japan (MOST, Implementation, Advisory, and Technical Account Management) and manages an autonomous team including Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, tailoring global programs to Japanese market expectations.
Responsibilities include direct people leadership and development, setting high standards, coaching practitioners to act as trusted advisors, regional capacity planning and delivery readiness, supporting renewals and expansions through delivery excellence, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners.
The role is the primary escalation and decision authority for Japan and contributes to global Professional Services outcomes, ensuring alignment with global strategy while reflecting local cultural nuance and growth needs.
In the first 6–12 months, success means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible revenue contribution.
Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS with experience leading senior practitioners, strong governance and escalation skills, the ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, high-touch enterprise delivery, adapting global programs to local markets, and an AI-first mindset; benefits offered include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, alongside Miro’s emphasis on diversity and belonging.
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Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro's Professional Services enables enterprise customers to adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for the region, accountable for all PS delivery motions (MOST, Implementation, Advisory, TAM) and for leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with a high degree of autonomy. Key responsibilities include people leadership and talent development, setting high standards and coaching practitioners to be trusted advisors, partnering on hiring and performance, and building a strong local leadership bench; strategically, the role owns regional capacity planning, delivery readiness, and the adaptation of global programs for Japan while contributing Japan-specific insights to global PS strategy, with cross-functional collaboration across Sales, Customer Success, Product, and partners. Success in the first 6-12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, alignment with Sales and CS, and tangible revenue contribution to global PS. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomy in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, familiarity with high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset; and the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend.
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Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
Miro’s Professional Services helps enterprise customers adopt and scale the Innovation Workspace, with Japan identified as a fast-growing, high-touch market that requires precision, trust, and deep partnership. The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and manages teams of Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and TAMs, with autonomy to adapt global programs to the Japanese market. Responsibilities include people leadership and talent development, setting high standards, coaching for trusted advisory roles, and partnering on hiring, capacity planning, and succession, while ensuring regional delivery readiness and collaborating closely with Sales, Customer Success, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, strong alignment with Sales/CS, and tangible revenue contributions. Requirements include 8+ years in Professional Services/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomous work in fast-changing environments, fluency in English and Japanese, with preferred experience in Japan, high-touch delivery, adapting global programs, and an AI-first mindset; the role and company offer benefits, equity, and a culture focused on belonging and diversity at Miro.
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Professional Services Lead
Miro
|
Tokyo
Japan |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with the autonomy to tailor global programs to the Japanese market and serve as the primary escalation authority for Japan.
Responsibilities include people leadership and talent development, regional capacity planning and delivery readiness, delivery governance and escalation management, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners to support growth, renewals, and customer adoption.
Success in the first 6-12 months means a trusted, stable delivery motion across Japan, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS, and tangible revenue contributions to global Professional Services.
Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners in customer-facing roles, strong delivery governance and autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset.
What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture within Miro’s mission to empower teams, serving 100M+ users and 250,000 companies across 1,600+ employees in 13 hubs.
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Senior Solutions Consultant
Zendesk
|
Spain | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is seeking a Senior Solutions Consultant to lead AI-powered CX and ES solutions, acting as a trusted advisor and working with Sales, Product, Engineering, and Customer Success to transform customer challenges into scalable, measurable outcomes. The role encompasses leading technical and business discovery, designing demos and proofs of value, translating AI/ML capabilities into business narratives, owning end-to-end technical engagements from qualification to pilot execution, and ensuring solutions align with goals and compliance while integrating with Zendesk APIs, middleware, telephony, and cloud platforms. You’ll collaborate cross-functionally to influence product roadmaps, measure impact using Zendesk analytics, and champion AI adoption through value-realization initiatives with Customer Success. Requirements include 5+ years of presales/solutions consulting in SaaS/CX, strong knowledge of web/scripting technologies and SaaS architectures, experience designing pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS/ITSM/etc., strong analytical storytelling and communication skills, a bachelor’s degree or equivalent, and willingness to travel. Zendesk promotes a hybrid, inclusive culture, notes that AI may screen applications, and is an equal opportunity employer committed to diversity, with accommodations available for applicants.
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Product Owner
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Product Manager/Owner for its Employee Technology Platforms to lead the employee experience across enterprise collaboration tools such as Google Workspace, Slack, and Zoom, with a focus on delivering a world-class, hybrid-friendly ecosystem. The role involves defining roadmaps, coordinating cross-functional work with Internal Communications and stakeholders, leading agile ceremonies, performing user research, and driving adoption through analytics. Basic qualifications include 5+ years of employee-focused product management, 3+ years managing Zoom/AV or similar tools, and strong presentation, usability, and Agile skills. Preferred qualifications include comfort with enterprise collaboration software, the ability to work independently and in large project teams, critical thinking, autonomous leadership of projects, and a passion for process optimization. The position is based in Mexico (Mexico City CDMX or Estado de Mexico), with a hybrid schedule requiring some in-office presence, and Zendesk emphasizes its commitment to diversity, inclusion, and accommodations for disabilities.
|
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Principal Product Manager
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers an integrated suite of time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting in a remote-first, Atlassian ecosystem environment. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s PPM solutions, unifying strategic planning, portfolio prioritization, resource capacity, financial tracking, and execution data with AI-driven planning. Responsibilities include driving end-to-end multi-product roadmaps, embedding AI capabilities, enabling better planning and decision-making, and delivering integrated solutions that connect planning to execution and reporting while improving customer workflows. The role requires 10+ years of product management experience (including 5+ years leading complex or multi-product portfolios), familiarity with work management or time tracking products and the Atlassian tools, strong analytics/AI/ML literacy, and excellent communication; a bachelor’s degree is required and an MBA is a plus. Tempo offers a remote-first culture, unlimited vacation, comprehensive benefits, opportunities for professional growth, and a collaborative environment with equal opportunity employment.
|
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Principal Product Manager
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a remote-first company with over 30,000 customers, including about a third of the Fortune 500, offering a suite of integrated work-management tools for time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting, rooted in its Jira time-tracking origins. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s PPM solutions, unifying strategic planning, portfolio prioritization, resource capacity, financial tracking, and execution data, with AI-driven planning. Responsibilities include driving end-to-end multi-product roadmaps, enabling better planning and decision-making with AI-assisted scenario planning and predictive analytics, and delivering connected experiences across time tracking, capacity planning, cost management, and portfolio visibility. The role champions real-world workflows through customer research, collaborates cross-functionally to ensure cohesive workflows across the Tempo ecosystem, and partners on go-to-market efforts to drive adoption and cross-sell opportunities. Requirements include 10+ years in product management (at least 5 leading complex or multi-product portfolios), experience in work management, capacity planning, portfolio management, or time tracking (with Atlassian familiarity preferred), comfort with analytics and AI/ML, strong communication, a bachelor’s degree (MBA a plus), and willingness to work East Coast hours; Tempo offers remote work, unlimited vacation, comprehensive benefits, professional development, and an inclusive, equal-opportunity environment.
|
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|
|
Senior Design Manager, AI
Atlassian
|
Unknown | Not specified | Unknown | Design |
|
Is remote?:Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. They are hiring a Senior Design Manager for the Rovo & AI Design team to lead the evolution of Rovo’s product and brand experience across Desktop, Web, and Mobile, reporting to the Head of Design for Rovo. The role leads a small team of Product and Content Designers and collaborates with Product and Marketing on Rovo.com and the in-product front door experience, while partnering with cross-functional teams to improve AI-driven features. Key responsibilities include recruiting and mentoring to foster a diverse and inclusive environment, driving multiple AI initiatives from creation to execution, and communicating design concepts persuasively across audiences to deliver customer value. Qualifications require at least 7 years in design leadership, autonomous planning with hands-on capability, experience with design infrastructure and scaled systems, a belief in AI tools, and a track record of influencing senior leaders and collaborating with Engineering, Product Management, and Research.
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Senior Design Manager, AI
Atlassian
|
San Francisco
United States |
Not specified | Unknown | Design |
|
Is remote?:No
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Senior Design Manager will join the Rovo & AI Design team, focusing on evolving Rovo’s product and brand experience, reporting to the Head of Design for Rovo, and leading designers to collaborate on Rovo.com and the in-product front door across Desktop, Web, and Mobile. The role involves partnering with leadership and cross-functional teams to improve AI-driven features, delivering an elegant user experience, and shipping high-quality work with designers, engineers, PMs, content designers, researchers, marketers, and analysts. It also includes recruiting and mentoring the design team, fostering a diverse and inclusive environment, and enabling productivity with AI features across the Atlassian product suite while leading multiple AI initiatives from creation to execution and tying them to customer value. Qualifications include 7+ years in design leadership, autonomous planning and hands-on design, belief in AI to boost productivity, experience on design infrastructure teams, comfort with fast-evolving AI, and a track record of influencing senior partners across Engineering, Product Management, and Research.
|
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Principal, GTM Engineering & Architecture
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo Software serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and has grown from a time-tracking tool in 2007 to the #1 time management add-on for Jira while aiming to be a tech company with a heart. The role is a senior technical GTM Engineering leader tasked with architecting and launching the GTM AI practice, building the unified GTM data spine across CRM, marketing automation, product telemetry, billing, enrichment providers, and partner data to enable AI-driven revenue workflows. Responsibilities include defining canonical schemas, building scalable ELT/ETL pipelines, governance and quality monitoring, partnering with the BI team, and driving Revenue Intelligence and Modeling with segmentation, scoring models, experimentation, and operationalizing predictive outputs into GTM systems. You will architect customer and prospect intelligence ecosystems, enabling real-time signals and leading the practice by managing external partners, setting architectural standards, defining a build-vs-buy strategy, and developing a long-term AI capability roadmap. Requirements include 10+ years in data/analytics leadership, proven experience building a GTM data function, expertise with modern data stack tools, strong SQL and Python skills, applying data science to GTM contexts, and a solid understanding of CRM/MA data models, with Tempo offering remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, an inclusive culture, and equal opportunity employment.
|
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|
|
Principal GTM Data Engineer & Architect
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves more than 30,000 customers worldwide, including a third of Fortune 500 companies, offering an integrated suite for time management, resource planning, budget management, roadmapping, program management, reporting, and more to help teams deliver value.
Since 2007, Tempo has evolved from a time-tracking tool to become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, while fostering a tech company with a heart.
The role is a senior data leader who will architect and launch Tempo’s GTM data practice, building a unified GTM data spine across CRM, marketing automation, product telemetry, billing, enrichment providers, partner data, and the data warehouse, with clear identity resolution and source-of-truth logic.
Responsibilities include developing revenue intelligence and modeling (ICP scoring, ABM prioritization, expansion propensity), deploying ML-driven segmentation and targeting, operationalizing predictive outputs into GTM systems, and leading external partners to execute the roadmap while building ecosystem/prospect intelligence.
Requirements include 10+ years in data engineering/analytics leadership, hands-on experience with modern data stacks, advanced SQL and Python, GTM/revenue data experience, and CRM/MAR data model knowledge; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, training reimbursements, and a commitment to equal opportunity.
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|
|
Senior Manager, Customer Advocacy
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of the Fortune 500, offering a suite of integrated time management and related solutions and has grown into the #1 time management add-on for Jira in the Atlassian ecosystem. The Senior Manager of Customer Advocacy will build Tempo’s customer advocacy program from scratch, own the program and tech stack, and report to the VP of Marketing in a high-visibility role with impact on reputation and sales. Core duties include designing the program, recruiting and nurturing advocates, creating content (case studies, video stories, written testimonials), growing reviews on G2 and TrustRadius, and ensuring sales has automated advocate matching for active deals. You’ll collaborate with Content, Demand Gen, Product Marketing, and Sales Enablement, and over time build a community space where Tempo advocates connect with each other and the company. Requirements include 5+ years in B2B SaaS customer marketing/advocacy, proven success building an advocacy program from scratch and owning tech decisions, experience with Salesforce, Gainsight, G2/TrustRadius, a strong interest in AI automation, and excellent communication and PM skills; Tempo offers remote-first culture, unlimited vacation, comprehensive benefits, and growth opportunities.
|
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|
Senior Product Manager - Insights
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting that help teams work smarter from vision to value.
Since its 2007 beginnings as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, while pursuing a culture that cares about both customers and people.
The Senior Product Manager, Insights role is to transform complex portfolio and delivery data into decision-ready insights for executives and delivery teams, define a cohesive strategy that connects Insights across Adaptive Planner, Roadmaps, and other Tempo solutions, and drive measurable customer value with a data-driven, customer-centric mindset, ideally with 5+ years in product management, strong analytics experience, and familiarity with AI/ML-powered insights (Portfolio Management or Atlassian ecosystem experience is desirable).
Responsibilities include defining the long-term strategy and roadmap for Insights, delivering actionable insights, defining new features, collaborating with engineering, data, and design, establishing metrics and data models, aligning with senior leadership, leading prioritization and release planning, and measuring adoption and impact.
Tempo offers remote-first work, unlimited vacation, comprehensive benefits, opportunities for professional growth, an inclusive, equal-opportunity culture, and encourages applicants to apply with an English resume today.
|
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|
|
Senior Product Manager - Insights
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a global software company with 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and more within the Atlassian/Jira ecosystem. The Senior Product Manager, Insights role focuses on collaborating with leadership, customers, and other PMs to transform portfolio and delivery data into decision-ready insights and to ensure Insights integrates across Adaptive Planner, Roadmaps, and other Tempo products. Responsibilities include defining the long-term strategy and roadmap for Insights, delivering actionable insights, identifying new features, collaborating with engineering/data/design, and establishing success metrics and data models, while balancing short-term wins with long-term platform investments. Requirements include 5+ years of product management experience with analytics or data-driven products, Agile lifecycle experience, comfort with complex datasets and KPIs, familiarity with AI/ML-powered insights (a plus), strong leadership and communication skills, and a relevant degree. Tempo highlights impact, innovation, collaboration, and growth, offering a remote-first environment, unlimited vacation, comprehensive benefits, diverse teams, and inclusive culture, with an invitation to apply in English and join a globally distributed hiring process.
|
||||||
|
|
Senior Growth Marketing Manager
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management and related workflows, and has grown from a 2007 time-tracking project to the #1 time-management add-on for Jira within the Atlassian ecosystem. The Senior Growth Marketing Manager, Lifecycle role focuses on optimizing trial onboarding, user activation, and conversion through PLG programs, and is a hands-on, cross-functional position requiring collaboration with Marketing, Product Management, BI, and RevOps, with a customer-obsessed, data-driven mindset. Responsibilities include building and optimizing trial onboarding emails with Braze, designing in-app onboarding journeys with Appcues/Chameleon, driving cross-sell campaigns, continuously improving flows based on data, aligning onboarding content with user needs, coordinating with Creative for visuals, and working with RevOps/BI on data integration, segmentation, and KPI tracking such as activation and conversion. Required qualifications include expertise in marketing automation (Braze, HubSpot) and in-app tools, 5+ years in B2B SaaS growth or lifecycle marketing, hands-on experience with Braze/Appcues/Segment and A/B testing, and strong collaboration, project management, and technical data fluency. Tempo offers a remote-first environment, generous benefits and growth opportunities, unlimited vacation in many locations, and a commitment to equal opportunity and inclusion; applicants should submit resumes in English.
|
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|
|
Senior Community & Influencer Manager
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo Software, trusted by more than 30,000 customers—including a third of Fortune 500—provides time-management and other integrated solutions for the Atlassian ecosystem and has grown since 2007 to become Jira’s #1 time-management add-on.
They are hiring a Senior Manager, Social Media and Community to own Tempo’s organic social presence and community engagement across priority channels (LinkedIn, X, YouTube, Reddit, Atlassian Community, and emerging platforms) and to report to the Director of Content and Brand.
The role involves developing and executing the social strategy, publishing high-quality content, running an employee advocacy program, managing community conversations, building influencer partnerships, and collaborating with Brand, Content, Product Marketing, and Customer-facing teams to strengthen awareness and trust.
Candidates should have 6+ years of experience in social media, community management, or digital marketing within B2B SaaS or enterprise technology, a proven ability to grow organic performance, strong storytelling, data-driven mindset, and cross-functional project management; familiarity with Jira/Atlassian ecosystem or enterprise planning tools is a plus.
Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, and an inclusive, equal-opportunity culture, with resumes requested in English.
|
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|
|
Senior Community & Influencer Manager
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a global company with 30,000+ customers (including a third of the Fortune 500) offering integrated time management and project tools, and it is the #1 time management add-on for Jira in the Atlassian ecosystem; it is hiring a Senior Manager, Social Media and Community. The role is to lead Tempo’s social presence and community engagement across LinkedIn, X, YouTube, Reddit, and emerging channels, developing an organic social strategy and publishing high-quality content. You will build an engaged community of planning leaders, run employee advocacy, manage cadence and analytics, own engagement in key spaces like Atlassian Community, and surface insights to Marketing, Product, and Customer Success while developing influencer partnerships. You will amplify brand moments, collaborate with Demand and Product Marketing, support executive social presence and events, and work with Customer Advocacy to amplify customer stories. Requirements include 6+ years in B2B SaaS/digital marketing, strong storytelling and data-driven skills, familiarity with Jira/Atlassian a plus; Tempo offers remote-first work, unlimited vacation, strong benefits, and a diverse, inclusive culture.
|
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|
|
Director of Legal
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers an integrated suite of time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting; it started as the #1 time-tracking solution for Jira and is now a trusted name in the Atlassian ecosystem, with a remote-first culture.
It is seeking a hands-on Director of Legal / Head of Legal to be the primary in-house legal partner during a growth phase, capable of moving quickly, exercising judgment, and scaling processes without over-engineering.
The role covers Commercial & Product Legal (SaaS agreements, MSAs, SOWs, DPAs, pricing, GTM, procurement), Privacy, Security & IP (privacy compliance, DPAs, licensing/open-source), Employment & People (U.S. and limited international), Corporate & Governance (subsidiaries, filings, risk with Finance), and Outside Counsel management to optimize spend.
The ideal candidate has 7–10 years of SaaS/enterprise legal experience with broad exposure across commercial, privacy, employment, IP, and corporate; a practical, business-oriented mindset; the ability to operate as a solo function with outside counsel support; strong written and verbal communication; JD and active bar membership; plus Nice to have marketplace/partner ecosystems and prior experience with PE-backed or scaling companies.
Why Tempo: high visibility and impact, opportunities to build scalable legal foundations and partner directly with executive leadership; a remote-first environment with unlimited vacation, comprehensive benefits, training reimbursement, travel to international offices, and a culture committed to equal opportunity and inclusion.
|
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|
|
Staff Software Engineer (Fullstack)
Zendesk
|
Pune
India |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Staff Software Engineer in Pune, Maharashtra, to be the technical leader for the team, defining the architecture, execution strategy, and long-term roadmap for a feature-rich system that helps admins onboard, adopt, and manage Zendesk products while enabling internal teams to integrate solutions efficiently.
Day to day, you will contribute to Zendesk’s core support code used by millions, break complex features into granular pieces, own features end‑to‑end, collaborate with Tech Leaders on complete solutions, drive technical discussions across the global engineering org, prioritize work with tech debt in mind, participate in pairing and code reviews, and triage customer issues while providing production support and improving observability, performance, reliability, and security.
Requirements include 9+ years of full-stack, enterprise-scale SaaS experience; proficiency in languages such as Java, Ruby on Rails, Go, Scala, TypeScript, or Node.js; strong JavaScript/TypeScript experience with React and Redux; solid MySQL experience; a track record of delivering large-scale, resilient web systems; excellent communication and ability to coach others and influence across teams.
The tech stack features one of the largest Ruby on Rails codebases, MySQL/Redis data stores, occasional Go/Java services, and inter-service communication via gRPC, REST, Kafka, and GraphQL, all deployed on Kubernetes with Docker and Spinnaker on AWS and monitored with Datadog.
The role follows a hybrid work model with in-office presence part of the week (schedule determined by the hiring manager), requires candidates to be located in Maharashtra or Karnataka as per the requisition, and Zendesk commits to fair hiring with AI screening and accommodations available on request.
|
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|
|
Principal Product Manager
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers an integrated suite across time tracking, capacity planning, strategic portfolio management, roadmapping, program management, and reporting. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, unifying strategic planning, portfolio prioritization, resource capacity, financial tracking, and execution data, with AI-driven planning. Responsibilities include end-to-end multi-product roadmaps, enabling better planning and decision-making, embedding AI capabilities like predictive planning and automation, and delivering connected experiences across time tracking, capacity planning, cost management, and portfolio visibility. The role emphasizes deep understanding of customer workflows, collaboration with engineering, design, and cross-functional teams, and leading insights, analytics, and predictive intelligence to support proactive delivery management. Requirements include 10+ years of product management experience (5+ years leading multi-product portfolios), experience in work management/portfolio/capacity/time tracking (Atlassian ecosystem familiarity a plus), strong communication, and a remote-first, inclusive culture with generous benefits, professional development, and opportunities for growth.
|
||||||
|
|
Account Director
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a global software company that creates Atlassian Marketplace apps, serving over 30,000 customers including a third of the Fortune 500, and helps teams orchestrate creation and delivery with modular, scalable solutions. Its product suite has evolved from a time-tracking tool launched in 2009 to an award-winning enterprise portfolio management solution focused on value and harmony within organizations. The Account Director for New & Expansion in Enterprise will drive sales of Tempo’s products to large corporate customers, manage the full sales process, and collaborate with partners, pre-sales, and sales engineers. Candidates should have at least 6+ years in enterprise B2B SaaS selling to Fortune 500 companies, a proven quota-attainment track record, experience with complex sales cycles and executive relationships, and familiarity with Atlassian Marketplace or related ecosystems is a plus. Tempo offers a remote-first environment, generous benefits and growth opportunities, unlimited vacation in many locations, travel as needed, and a strong commitment to equal opportunity and an inclusive culture; applicants should submit their resume in English.
|
||||||
|
|
GTM Engineer
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; since 2007 it evolved from a time-tracking tool to the #1 time management add-on for Jira, becoming a trusted Atlassian ecosystem leader with a mission to help the world work smarter with heart.
The role is a GTM Engineer who will architect Tempo's revenue systems for its next growth phase, building automated pipelines and personalized customer experiences using tools like n8n and Clay, and serving as the technical architect of the revenue engine.
Responsibilities include AI-powered revenue generation (autonomous SDRs, lead scoring, enrichment, personalization, intent-based triggers, in-app/chat automations), data pipeline and intelligence (RAG/vector databases, real-time dashboards, predictive churn/expansion models, automated lead routing, lifecycle triggers), and system integration/automation architecture (a composable GTM architecture with n8n, event-driven workflows, reusable automation patterns, and APIs).
Required qualifications cover 4+ years in GTM engineering or similar in B2B SaaS, expert n8n and advanced Clay skills, prompt engineering, RAG/vector database experience, JavaScript/Python, SQL, REST/webhooks, and experience with event-driven real-time data processing and data modeling, plus business acumen and cross-functional leadership; nice-to-haves include Salesforce, Braze/Iterable/Hubspot, Segment, Jira/Atlassian, data orchestration tools, and experience at high-growth SaaS.
Tempo highlights impact, innovation, collaboration, and growth, offering a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement and WFH allowances, opportunities to travel to international offices, diverse teams, and an equal-opportunity workplace.
|
||||||
|
|
Product Manager - Capacity Planner
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers—including a third of the Fortune 500—and provides an integrated suite spanning time tracking, capacity and resource planning, portfolio management, roadmapping, program management, and reporting, rooted in its status as the leading Jira time-tracking solution and a remote-first, craft- and collaboration-driven culture. The role is a Product Manager for the Capacity Planning product area, owning end-to-end responsibilities from understanding customer workflows to defining features and working with engineers to launch and iterate solutions that help teams plan, allocate people, and adjust commitments as priorities change. You will own the product area, drive execution with sprint planning and backlog refinement, break down problems into actionable stories, collaborate with engineering to resolve edge cases and tradeoffs, write clear requirements and acceptance criteria, and coordinate with design, analytics, and adjacent product teams to ensure a natural integration with time tracking and broader workflows, plus launch and iterate after release. Requirements include 4–7 years of product management (or equivalent), experience owning features from discovery through release, strong execution and ability to work without close supervision, comfort with engineering tradeoffs, ability to write user stories and acceptance criteria, a knack for connecting customer needs with technical constraints, and a technical background with B2B SaaS or data-heavy products; experience with APIs, integrations, or AI/ML concepts is a plus. Tempo emphasizes impact, innovation, collaboration, and growth; it offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training and travel perks, diverse teams, an equal-opportunity culture, and English resumes are requested for applications.
|
||||||
|
|
Principal Product Manager
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a remote-first company with 30,000+ customers, including a third of the Fortune 500, offering an integrated suite across time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting to make work visible, predictable, and impactful. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, unifying strategic planning, portfolio prioritization, resource capacity, cost tracking, and execution data—with AI-driven planning and recommendations. You’ll drive end-to-end multi-product roadmaps, embed AI capabilities, and design capabilities that help answer critical questions like whether we’re prioritizing the right initiatives, have capacity, and are on track, all while championing real-world workflows. You’ll deliver integrated solutions across time tracking, capacity planning, cost management, and portfolio visibility, include AI assistants and predictive analytics, and partner on go-to-market and adoption to drive cross-product cohesion. Requirements include 10+ years of product management experience (at least 5 years leading multi-product portfolios), a customer-outcomes focus, experience in work management/capacity/portfolio/time tracking (Atlassian ecosystem familiarity a plus), comfort with analytics/AI/ML, strong cross-functional communication, a bachelor’s degree (MBA a plus); plus remote-friendly benefits such as unlimited vacation, health/dental/vision, training reimbursements, and an inclusive, equal-opportunity culture with resume in English.
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Senior Revenue Operations Analyst
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, built to help modern teams from vision to value and grown from a 2007 time-tracking tool into the top Jira time-management add-on in the Atlassian ecosystem. The Sr. Revenue Operations Analyst role will optimize Tempo's revenue engine by developing Rev Ops strategies, analyzing sales metrics for insights, collaborating with Sales and Finance on forecasting and pricing, and designing and maintaining sales compensation plans and the Xactly system. The role also administers GTM tools (primarily Salesforce), customizing reports, dashboards, and workflows, while identifying process improvements and automation opportunities and staying current on Salesforce and other GTM technology features. Candidates should have at least 8 years of Rev Ops or sales enablement experience, strong analytical and communication skills, and the ability to work effectively in a dynamic, cross-functional environment with a high tolerance for ambiguity, including experience with Salesforce, Gong, Outreach, and Highspot. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, an inclusive culture, and the chance to make a meaningful impact on enterprise productivity software.
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QA Analyst
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves more than 30,000 customers, including about a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, and more, and is the #1 time management add-on for Jira with roots dating back to 2007. The company is seeking a QA Analyst to perform functional, regression, and performance testing, create and maintain End-to-End test automation, collaborate with developers and product managers, and provide production defect investigations and resolution. Requirements include a Bachelor’s degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web app testing, knowledge of GET vs POST, basic XSS, and a track record of improving QA processes, with ISTQB certification, Jira administration, Agile experience, performance and security testing, and automation tools such as Cypress/Playwright and Jest as advantageous. Additional technical skills that are a plus include Java, Kotlin, Typescript, Python, Jira development, and experience with Linux, MacOS, and AWS. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement, diverse teams, and an inclusive equal-opportunity workplace, with applicants encouraged to submit resumes in English.
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QA Analyst
Tempo Software
|
Portugal | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a heart-forward tech culture. The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers, executing tests, reporting defects, and building/maintaining end-to-end automation to support continuous testing and production defect resolution. Requirements include a bachelor’s degree or equivalent, at least 5 years of testing experience, strong English, solid QA methodologies, web app testing, understanding GET vs POST, basic XSS, with advantages such as ISTQB, Jira admin, Agile, performance and security testing, and automation tools like Cypress/Playwright and Jest, plus languages such as Java/Kotlin/TypeScript/Python and Linux/MacOS/AWS experience. Why join Tempo: meaningful impact, opportunities to innovate, collaborative culture, and growth; remote-first with unlimited vacation in most locations, comprehensive benefits including training and WFH reimbursements, diverse teams, and an equal-opportunity workplace, with resumes requested in English.
|
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|
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QA Analyst
Tempo Software
|
Poland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is hiring a QA Analyst to conduct functional, regression, and performance testing, collaborate across teams, develop end-to-end automation scripts, and contribute to QA process improvements and production support. Applicants should have a Bachelor's degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web application testing, knowledge of GET/POST and basic XSS, with advantages including ISTQB, Jira administration, agile, performance and security testing, and automation skills (Cypress/Playwright, Jest, OWASP ZAP) and programming experience in Java, Kotlin, TypeScript, or Python. Tempo emphasizes impact, innovation, collaboration, and growth, offers a remote-first environment with unlimited vacation in many locations, comprehensive benefits, and inclusive hiring, inviting applicants to apply with an English resume.
|
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QA Analyst
Tempo Software
|
Ireland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including about a third of the Fortune 500, and is the #1 time management add-on for Jira in the Atlassian ecosystem, offering a suite of solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting.
Since its beginnings in 2007, Tempo has grown into a trusted global tech company focused on helping teams work smarter and turn vision into value.
The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers to resolve defects, executing tests, and designing and maintaining end-to-end automation while contributing to QA processes and providing production support.
Requirements include a bachelor’s degree or equivalent, 5+ years of testing experience, strong QA methodologies, web application testing, knowledge of GET vs POST and basic XSS, plus experience with automation tools like Cypress/Playwright and Jest and languages such as Java, Kotlin, TypeScript, or Python; ISTQB, Jira administration, Agile experience, and performance or security testing are advantageous, along with Linux/MacOS/AWS familiarity.
Tempo offers a remote-first environment with unlimited vacation, comprehensive benefits, training and travel perks, a collaborative culture, and equal opportunity employment, inviting applicants to join and shape the future of enterprise productivity software.
|
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QA Analyst
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver value.
Originating in 2007 as a time-tracking project, Tempo became the #1 time management add-on for Jira and has grown to be a trusted name in the Atlassian ecosystem.
The company aims to be a tech company with a heart, continuously innovating award-winning products and helping the world work smarter, not harder.
The QA Analyst role involves comprehensive testing (functional, regression, and performance), defect identification and collaboration with developers, test execution and reporting, plus designing and maintaining end-to-end test automation and contributing to QA process improvements and continuous testing, including production support.
Requirements include a Bachelor’s or equivalent, 5+ years of testing experience, strong QA knowledge and web testing skills, with advantages like ISTQB, Jira admin, agile experience, performance and security testing, and automation skills in Cypress/Playwright, Jest, OWASP ZAP, plus languages such as Java, Kotlin, TypeScript, and Python; Tempo offers a remote-first environment with generous benefits and opportunities for growth.
|
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|
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Product Designer
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, and more, growing from a 2007 time-tracking tool to the #1 time management add-on for Jira in the Atlassian ecosystem. They are hiring a Product Designer to own end-to-end design for features or small product areas and collaborate with Product Management, Engineering, and Research to turn user and business needs into high-quality solutions. The role emphasizes end-to-end design ownership, cross-functional collaboration, user-centered decision making, quality and execution, design systems and consistency, and team contribution and growth. Requirements include 3–5 years of experience as a Product Designer for B2B or SaaS with feature ownership; strong UI/visual design and information architecture; product thinking and collaboration; autonomy; and proficiency with Figma, with Atlassian tools a plus. Tempo offers a remote-first culture, unlimited vacation, extensive benefits and professional development, a diverse collaborative environment, and equal opportunity employment, with resumes to be submitted in English.
|
||||||
|
|
Senior Backend Developer
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo Software serves over 30,000 customers, including about a third of Fortune 500, with a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, pursuing a heart-forward tech culture. The Senior Backend Developer role involves building scalable solutions, designing and maintaining APIs, and optimizing performance using Java/Kotlin, Spring, and AWS, in collaboration with cross-functional teams. Candidates should have 6+ years of software development experience, strong Java/Kotlin and JVM skills, some JavaScript/TypeScript, Spring/Gradle, SQL, Kubernetes, AWS, API design, and a CS degree or equivalent. Perks include remote-first work, unlimited vacation in most locations, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and a focus on impact, innovation, collaboration, and growth.
|
||||||
|
|
Data Engineer
Refined
|
Malmo
Sweden |
Not specified | Unknown | Unknown |
|
Is remote?:No
Refined is hiring a Data Engineer in Malmö (hybrid) to build and own the analytics data platform that enables data-informed decisions across Product, Customer Success, Marketing, and Finance. The role covers end-to-end analytics work—from data ingestion and modeling to quality, adoption, and enabling self-serve access—via designing core data models and ensuring reliability. You’ll collaborate with Product, Engineering, and the CFO in a trust-based, cross-functional environment focused on quality and outcomes. Key requirements include 2–4+ years in analytics or data engineering, strong SQL (dbt preferred), data modeling (dimensional), Python, and the ability to translate business context into technical solutions; nice-to-haves include GCP/BigQuery, dlt, Looker, Pulumi, and data-literacy coaching. Refined is a 70-person SaaS company with flexible/hybrid work, transparent salary bands of 50k–60k SEK depending on experience, a global team, and a culture centered on impact, autonomy, and continuous learning.
|
||||||
|
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Design Lead
Refined
|
Unknown | Not specified | Unknown | Unknown |
|
Is remote?:No
Refined is hiring a Design Lead in Malmö (hybrid) with a salary of 58,000–66,000 SEK per month to own design excellence, develop designers, set clear standards, and keep the product experience coherent as the company scales. The role leads the Product Design team, partners with the Head of Product, and establishes design systems and review practices while acting as the final design decision-maker when alignment is unclear or trade-offs are complex. In the first year you’ll build strong cross-functional relationships, define and communicate a quality bar, improve ownership and consistency among designers, and reduce UX debt while making design a credible partner in product discovery and planning. Must-haves include experience leading and developing product designers, scaling design practices, strong design judgment, and collaboration with Product and Engineering leadership; nice-to-haves include enterprise SaaS experience and influencing product vision at the leadership level. About Refined: a ~70-person global SaaS company focused on Atlassian tools, valuing autonomy and impact, with flexible hybrid work and transparent salary bands; recruitment involves a rolling process with pre-screening via Alva Labs, two interviews, and an offer if there’s a mutual fit.
|
||||||
|
|
Manager, Implementation Methodology
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, and is expanding from an Atlassian-focused strategy to support Jira, Confluence, Monday.com, Azure DevOps, ServiceNow, and Asana. The Manager of Implementation Methodology will design, standardize, and operationalize Tempo’s multi-platform implementation and onboarding frameworks, focusing on partner-delivered outcomes, with initial hands-on validation and long-term continuous improvement. Key responsibilities include creating end-to-end implementation playbooks, defining delivery phases and governance, establishing project management rigor, and developing partner-ready delivery kits, templates, SOW guidelines, and project plans. The role also covers partner enablement—training, readiness criteria, and certification-style programs—and ongoing process refinement based on feedback and evolving product capabilities. Ideal candidates have 5–7+ years in professional services or related fields, experience formalizing implementation methodologies, strong program management skills, and the ability to operate as a hands-on contributor in evolving environments, with a focus on clear delivery guidance and collaboration.
|
||||||
|
|
Account Executive
Tempo Software
|
Ireland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a leading, award-winning Atlassian Marketplace vendor serving over 30,000 customers worldwide, and it offers integrated time management, resource planning, and budget management tools built with automation and machine learning to streamline time logging. The company aims to give team leads and executives deep insights into how time is used so they can plan, manage, and deliver results, acknowledging that time is finite and valuable. Tempo is looking for a results-driven Account Executive to manage the full sales cycle, collaborating with cross-functional teams to understand customer needs and drive revenue through tailored solutions. Key responsibilities include prospecting, conducting product demonstrations, managing the sales pipeline, negotiating contracts, building long-term client relationships, ensuring onboarding and customer success, and staying informed about market trends. Requirements include 3+ years in sales, BD, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience, and a bachelor’s degree preferred, with Tempo offering a remote-first culture, flexible schedules, generous benefits, unlimited vacation, and equal opportunity employment.
|
||||||
|
|
Account Executive
Tempo Software
|
United Kingdom | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a leading Atlassian Marketplace app vendor serving 30,000+ customers, focusing on time management, resource planning, and budgeting, using automation and machine learning to streamline time logging and provide executives with deep insights. The company is seeking a results-driven Account Executive to manage the full sales cycle, work with cross-functional teams to understand customer needs, and drive revenue through tailored solutions. Key responsibilities include prospecting, product demonstrations, pipeline management, contract negotiations, building long-term client relationships, onboarding coordination, and staying up-to-date on industry trends. Requirements include 3+ years in sales or related roles, a proven quota track record, strong communication and negotiation skills, CRM experience (e.g., Salesforce, HubSpot), the ability to thrive in a fast-paced environment, and a preferred Bachelor’s degree in Business or Marketing. Tempo offers a remote-first, flexible work culture across the US, UK, and Canada, generous benefits (including unlimited vacation and training reimbursement), and an inclusive, equal-opportunity employer stance.
|
||||||
|
|
Account Executive
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo Software is a leading Atlassian Marketplace app vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management with automation and ML to streamline time logging and provide leadership insights. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue growth through tailored solutions. Responsibilities include prospecting and qualifying leads, delivering product demos, managing the sales pipeline, negotiating contracts, and building long-term client relationships to support onboarding and success. Requirements are 3+ years in sales/BD/AM, a proven quota track record, strong communication and CRM skills, ability to thrive in a fast-paced environment, and a preferred Bachelor's degree in a related field. Tempo promotes a remote-first culture with flexible schedules and international team locations, offers perks like unlimited vacation, training and WFH reimbursements, and a commitment to equal opportunity and inclusive hiring with resumes in English.
|
||||||
|
|
Senior Product Data Analyst
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers—including a third of Fortune 500 companies—offering integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, and traces its roots to 2007 as a time-tracking tool, evolving into the #1 time management add-on for Jira within the Atlassian ecosystem. The company is hiring a Senior Product Data Analyst to act as a strategic data partner to the Product organization, embedding analytics into every stage of the product lifecycle to guide data-led decision making. Responsibilities include accelerating decision-making with deep, collaborative analysis for Product Managers, embedding lifecycle analytics for launches, building product-level models that tie roadmaps to revenue and adoption, mentoring PMs to interpret data, ensuring data pipelines are clean with Engineering, and delivering actionable strategic insights to improve ARR and retention. Requirements include 5+ years of data analysis experience focused on Product Analytics or SaaS metrics; expert proficiency in Looker, Amplitude, BigQuery, Google Sheets, and PowerBI; preferred experience with Drivetrain, Gainsight, and/or Atlassian tools; strong analytical storytelling, autonomy, and cross-functional collaboration. Perks include remote-first work, unlimited vacation in many locations, comprehensive benefits, training and travel reimbursements, diverse teams and growth opportunities, and an equal-opportunity employer commitment.
|
||||||
|
|
Account Executive
Tempo Software
|
Ireland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a leading, award-winning Atlassian Marketplace app vendor serving over 20,000 customers, offering integrated time management, resource planning, and budget management powered by automation and machine learning to simplify time logging. The company is seeking exceptional candidates to join its global, remote-first teams across the US, UK, and Canada, promising career growth, collaboration, and flexible work arrangements with generous perks. The role is an Account Executive responsible for the full sales cycle—from prospecting to closing—working with cross-functional teams to deliver tailored solutions and drive revenue growth. Key responsibilities include identifying and engaging prospects, delivering product demos, managing the sales pipeline and CRM, negotiating contracts, building long-term client relationships, ensuring onboarding and customer success, and staying informed on industry trends. Requirements are 3+ years in sales/BD/AM with a track record of meeting quotas, strong communication and negotiation skills, CRM experience (Salesforce, HubSpot), and a preferred bachelor's degree; Tempo is an equal opportunity employer that requires an English resume and offers a broad benefits package and remote-friendly culture.
|
||||||
|
|
Account Executive
Tempo Software
|
United Kingdom | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is one of the largest, award-winning Atlassian Marketplace vendors, serving over 20,000 customers worldwide and helping product and engineering teams work better with integrated time management, resource planning, and budget management tools. It emphasizes automation and machine learning to make time logging seamless for skilled workers while giving leaders deep insights to plan, manage, and deliver results. The company is seeking a results-driven Account Executive to manage the full sales cycle—from prospecting to closing—and to maintain strong client relationships through cross-functional collaboration. Requirements include 3+ years in sales/BD/AM, a proven quota track record, CRM experience, strong communication and negotiation skills, and a preferred bachelor’s degree in Business or Marketing; responsibilities encompass outbound and inbound prospecting, product demos, pipeline management, contract negotiations, onboarding, and customer success alignment. Tempo offers a remote-first culture with flexible scheduling, a global team, generous perks such as unlimited vacation in many locations, benefits, travel opportunities, and a commitment to equal opportunity and inclusive hiring.
|
||||||
|
|
Account Executive
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a leading award-winning Atlassian Marketplace vendor serving over 20,000 customers, offering time management, resource planning, and budget management solutions powered by automation and ML. They are seeking a results-driven Account Executive to manage the full sales cycle, work with cross-functional teams to tailor solutions, and drive revenue growth. Responsibilities include identifying prospects, conducting product demos, managing the sales pipeline, negotiating contracts, building long-term client relationships, onboarding customers, and staying informed on industry trends. Requirements include 3+ years in sales/BD/AM, a proven quota attainment record, strong communication and CRM skills, ability to thrive in a fast-paced environment, and a preferred bachelor’s degree. Benefits include a remote-first culture with flexible scheduling, unlimited vacation in most locations, training and WFH reimbursements, and Tempo’s commitment to equal opportunity and an inclusive workplace.
|
||||||
|
|
Account Executive
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a large, award-winning Atlassian Marketplace vendor serving over 20,000 customers, focused on helping product and engineering teams manage time, resources, and budgets through automation and machine learning. They are hiring a results-driven Account Executive to manage the full sales cycle—from prospecting to closing—and to collaborate with cross-functional teams to deliver tailored solutions and drive revenue growth. Key responsibilities include outbound and inbound prospecting, product demonstrations, pipeline management and CRM record accuracy, contract negotiations, building long-term client relationships, onboarding, and staying informed on industry trends. Requirements cover 3+ years in sales or related roles with a proven quota track record, strong communication and negotiation skills, experience with CRM tools (Salesforce, HubSpot), the ability to thrive in a fast-paced environment, and a preferred bachelor's degree in Business or Marketing. Tempo offers a flexible remote-first culture across the US, UK, and Canada, generous perks (including unlimited vacation, training and WFH reimbursements), travel to international offices, and a commitment to equal opportunity and inclusion, with a note to submit resumes in English.
|
||||||
|
|
Senior Frontend Developer (Cloud)
Tempo Software
|
Portugal | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. The company began in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira, expanding within the Atlassian ecosystem, with a mission to help everyone work smarter with a heart. The role is for a front-end developer who will collaborate with product managers, designers, developers, QA engineers, and technical writers to build Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud. Requirements include 4+ years of front-end experience, 1+ year of commercial TypeScript with React, a relevant degree, strong TS/JavaScript/CSS/HTML skills, usability and performance focus, English proficiency, and the ability to work autonomously with incomplete specifications; Java/Kotlin experience is a plus. Perks include a remote-first environment, unlimited vacation, comprehensive benefits, training and travel reimbursements, diverse teams, and an equal opportunity workplace with opportunities to have a real impact.
|
||||||
|
|
Senior Frontend Developer (Cloud)
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves more than 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams work better.
Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem.
The company is seeking a passionate front-end developer to join the engineering team to work on flagship Jira Cloud products—Tempo Timesheets, Capacity Planner, and Financial Manager—with collaboration across product, design, QA, and technical writing.
Requirements include 4+ years of front-end development for commercial software, at least 1 year of experience with TypeScript and React, a degree in Computer Science or Software Engineering, strong TS/JS/CSS/HTML skills, experience building complex UIs, usability and performance focus, and English communication plus the ability to work autonomously with minimal specification.
Benefits include remote-first work, unlimited vacation in most locations, health/dental/vision and savings plans, training reimbursements and other perks, an inclusive, equal-opportunity workplace, and opportunities for professional growth.
|
||||||
|
|
Senior Frontend Developer (Cloud)
Tempo Software
|
Argentina | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and more to help teams turn vision into value. Since 2007 Tempo has grown into the #1 time management add-on for Jira and is a trusted name in the Atlassian ecosystem, pursuing innovation and helping the world work smarter. The role is for a passionate front-end developer to work on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, writing efficient TypeScript/JavaScript code, creating unit tests, reviewing peers’ code, and collaborating with product managers, designers, QA, and technical writers. Requirements include 4+ years of front-end experience, 1+ year in TypeScript with React, a CS-related degree, strong knowledge of TypeScript/JavaScript/CSS/HTML, building complex UIs, performance optimization, excellent English, autonomy, and plus: Java/Kotlin experience. Perks include remote-first, unlimited vacation in most locations, health/dental/vision and savings plan, opportunities for professional development, a collaborative culture, and the chance to influence enterprise productivity software.
|
||||||
|
|
Senior Frontend Developer (Cloud)
Tempo Software
|
Colombia | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. Since 2007, Tempo has evolved into the #1 time management add-on for Jira and a trusted Atlassian ecosystem provider, with a mission to help the world work smarter. The role is for a front-end developer to work on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems. Requirements include 4+ years of front-end experience, 1+ year of TypeScript with React, a computer science-related degree, strong TS/JS/CSS/HTML skills, and the ability to build usable, performant UIs while working autonomously in a remote environment. Perks include remote-first work, unlimited vacation, comprehensive benefits, training and travel reimbursements, diverse teams, and an inclusive equal-opportunity culture.
|
||||||
|
|
Senior Frontend Developer (Cloud)
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers—including a third of Fortune 500—offering an integrated suite of time management, resource planning, budgeting, roadmapping, program management, and reporting tools to help teams deliver value from concept to outcome. Founded in 2007, Tempo started as a time-tracking tool and has grown into the #1 time management add-on for Jira, expanding with various tools in the Atlassian ecosystem and fostering a global, heart-driven tech culture. The role is for a front-end developer to join the engineering team and work on flagship Jira Cloud products such as Tempo Timesheets, Capacity Planner, and Financial Manager, collaborating with product managers, designers, developers, QA, and technical writers. Requirements include 4+ years of front-end experience, strong TypeScript/JavaScript/React skills, a CS degree, experience building complex UIs and optimizing performance, excellent English, and the ability to work autonomously; knowledge of Java/Kotlin is a plus. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, training and WFH reimbursements, opportunities for growth, and an inclusive, equal-opportunity workplace with potential travel to international offices.
|
||||||
|
|
Senior Frontend Developer - Cloud
Tempo Software
|
Ireland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better from vision to value.
Since its origin in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and built a broad Atlassian ecosystem, aiming to be a tech company with a heart.
The role seeks a passionate front-end developer to work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than just closing tasks.
The ideal candidate has 4+ years of front-end development experience, 4+ years working with TypeScript and React, a computer science–related degree, strong CS fundamentals, excellent TS/JS/CSS/HTML skills, experience building complex UIs with usability and performance in mind, upper-intermediate English, and the ability to work autonomously and remotely, start from incomplete specs, learn quickly, and contribute to technical specifications (Java/Kotlin experience is a plus).
Tempo offers a remote-first environment with unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings), training and WFH reimbursements, opportunities to travel and work from international offices, diverse and dynamic teams, and a commitment to equal opportunity and professional growth.
|
||||||
|
|
Senior Frontend Developer - Cloud
Tempo Software
|
United Kingdom | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, reporting, and more. Since its 2007 origin as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and built a trusted Atlassian ecosystem through development and acquisitions, with a mission to help teams work smarter with a heart. The role is a front-end developer for Custom Charts for Jira and Confluence, requiring collaboration with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than just close issues. Responsibilities include writing efficient, maintainable TypeScript/JavaScript code, creating tests, performing code reviews, and addressing user experience, security, and performance for Atlassian plugins used by thousands of people at major companies. Requirements include 4+ years of front-end experience, strong TypeScript/React skills, a CS-related degree, deep knowledge of TS/JS/CSS/HTML, and the ability to work autonomously in a remote environment, with benefits such as remote-first culture, unlimited vacation, health coverage, training reimbursement, and opportunities for travel and growth.
|
||||||
|
|
Senior Frontend Developer - Cloud
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
With over 30,000 customers including a third of Fortune 500, Tempo offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams deliver value. Since launching in 2007 to build a time-tracking tool, Tempo has become the #1 time management add-on for Jira and expanded to many Atlassian tools, aiming to make work smarter for everyone with a heart. The role is a front-end developer to join the engineering team and work on Custom Charts for Jira and Confluence, collaborating across product, design, QA, and technical writing to solve customer problems. Requirements include 4+ years of front-end experience, strong TypeScript/React, knowledge of CS fundamentals, UI complexity, performance optimization, English proficiency, autonomous work style, and the ability to learn on the job; Java/Kotlin experience is a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, training reimbursement, diverse teams, opportunities for impact and growth, and an inclusive, equal-opportunity workplace.
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Senior Frontend Developer - Cloud
Tempo Software
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Portugal | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo Software serves over 30,000 customers, including a third of Fortune 500 companies, and offers integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools.
The company is hiring a passionate front-end developer to join the engineering team to work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA, and writers.
Responsibilities include writing efficient, readable, maintainable, and testable client-side code in TypeScript and JavaScript, creating unit and integration tests, reviewing others' code, and prioritizing user experience, security, and performance.
Requirements include 4+ years of front-end development for commercial software, 4+ years of TypeScript with React, a CS or related degree with knowledge of CS fundamentals, strong TS/JS/CSS/HTML, experience building complex UIs and optimizing performance, good English, and the ability to work autonomously and with incomplete specifications; Java/Kotlin is a plus.
Benefits include remote-first work, unlimited vacation, health/dental/vision and savings plans, training reimbursement, travel to international offices, diverse teams, and an equal-opportunity, inclusive culture.
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Senior Frontend Developer - Cloud
Tempo Software
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Canada | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo boasts over 30,000 customers, including a third of Fortune 500, and offers a suite of time-management and related tools, positioning itself as the #1 time management add-on for Jira. The company is hiring a front-end developer to work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA, and technical writers. Responsibilities include writing efficient TypeScript/JavaScript client-side code, creating tests, reviewing peers’ code, and addressing user experience, security and performance for Atlassian plugins used worldwide. Requirements include 4+ years of front-end experience, strong TypeScript/JavaScript/CSS/HTML skills, React experience, a CS-related degree, and the ability to work autonomously in a remote setting, with Kotlin/Java as a plus. Benefits include remote-first work, unlimited vacation, health/dental/vision, training reimbursement, diverse teams, growth opportunities, and an equal-opportunity, inclusive workplace.
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Senior Backend Developer (Cloud)
Tempo Software
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Spain | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo is a global software company with over 30,000 customers, offering a suite of integrated time management and productivity tools and serving as the leading time management add-on for Jira. The Senior Backend Developer (Cloud) role joins Tempo's engineering team to collaborate with product managers, designers, developers, QA engineers, and technical writers to build Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud. Responsibilities include writing efficient, maintainable server-side code in Kotlin and Java, creating unit and integration tests, reviewing peers' code, and solving problems with a focus on user experience, security, and performance for Atlassian plugins used by thousands of people worldwide. Requirements include 4+ years of server-side Java/Kotlin experience, with TypeScript and React knowledge as a plus; a degree in CS or related field; solid CS fundamentals, API design skills, and experience with scalable distributed systems, Kubernetes, AWS, SQL and NoSQL databases, plus strong English communication and the ability to work autonomously. Tempo offers a remote-first culture, unlimited vacation in many locations, comprehensive benefits, opportunities for growth, and an inclusive, equal-opportunity workplace; applicants should submit resumes in English.
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Senior Backend Developer (Cloud)
Tempo Software
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Portugal | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo is a cloud-focused software company with over 30,000 customers—including a third of the Fortune 500—providing time management, resource planning, budgeting, roadmapping, program management, and reporting tools that help teams work smarter. The Senior Backend Developer (Cloud) will work on flagship Jira Cloud plugins (Tempo Timesheets, Capacity Planner, and Financial Manager), collaborating with product managers, designers, QA engineers, and technical writers to solve customer problems while delivering high-quality code. Responsibilities include writing efficient Kotlin/Java server-side code, creating unit and integration tests, performing code reviews, and addressing challenges with a focus on user experience, security, and performance. Requirements include 4+ years of server-side Java/Kotlin experience, TypeScript/React experience is a plus, a degree in Computer Science or Software Engineering, strong CS fundamentals (big-O, data structures, algorithms), API design skills, experience with scalable distributed systems, Kubernetes and AWS, and SQL and NoSQL knowledge, plus upper-intermediate English and the ability to work autonomously and remotely. Perks include remote-first culture, unlimited vacation, health/dental/vision benefits, training and travel reimbursements, opportunities for professional growth, and an inclusive equal-opportunity workplace.
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Senior Backend Developer (Cloud)
Tempo Software
|
Colombia | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo is a global Atlassian ecosystem leader with 30,000+ customers, including a third of Fortune 500, offering a suite of time management, resource planning, budgeting, roadmapping, and program management tools. They seek a Senior Backend Developer (Cloud) to join the engineering team and build/maintain flagship Jira Cloud plugins such as Tempo Timesheets, Capacity Planner, and Financial Manager, collaborating across product managers, designers, developers, QA, and technical writers. The role emphasizes writing clean, testable Kotlin/Java server-side code, creating tests, conducting peer code reviews, and solving customer problems with focus on user experience, security, and performance. Requirements include 4+ years of server-side Java/Kotlin experience, knowledge of TypeScript/React a plus, a CS degree, API design skills, experience with scalable distributed systems, Kubernetes/AWS, SQL and NoSQL, plus strong communication, autonomy, and English skills. Perks include remote-first work, unlimited vacation, health benefits, training reimbursement, opportunities for professional growth, diverse teams, and an equal opportunity employer status; applicants are asked to apply in English.
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Senior Backend Developer (Cloud)
Tempo Software
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Argentina | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo is a global, remote-first software company with over 30,000 customers—including a third of Fortune 500—providing integrated time management, resource planning, budgeting, roadmapping, and more, and it is the #1 time management add-on for Jira in the Atlassian ecosystem. The Senior Backend Developer (Cloud) role involves joining the engineering team to build flagship Jira Cloud products (Tempo Timesheets, Capacity Planner, Financial Manager) by collaborating across product managers, designers, developers, QA, and technical writers, with a focus on solving customers’ problems through clean, maintainable code. Responsibilities include writing efficient code in Kotlin/Java, creating tests, performing code reviews, and addressing user experience, security, and performance while delivering Atlassian plugins used by thousands at major companies. Qualifications include 4+ years of server-side development in Java/Kotlin, knowledge of Typescript/React is a plus, a CS/software engineering degree, API design skills, experience with scalable distributed systems, Kubernetes and AWS, SQL and NoSQL, and strong English communication plus the ability to work autonomously in a remote environment with evolving specifications. Why Tempo: meaningful impact, a culture of innovation and collaboration, growth opportunities, remote-first benefits (including unlimited vacation, health/dental/vision, training reimbursement, travel options), and a commitment to equal opportunity and an inclusive workplace.
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Senior Backend Developer (Cloud)
Tempo Software
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Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a cloud-focused software company with over 30,000 customers, including about a third of Fortune 500, offering a suite of time management and related tools and the #1 time management add-on for Jira within the Atlassian ecosystem. The Senior Backend Developer (Cloud) role invites you to join Tempo's engineering team to work on flagship products such as Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, collaborating across product, design, QA, and docs to solve customer problems with clean code. Responsibilities include writing efficient, maintainable server-side code in Kotlin/Java, creating tests, performing code reviews, and addressing user experience, security, and performance while helping maintain Atlassian plugins used by thousands of users. Requirements include 4+ years of server-side Java/Kotlin development, knowledge of TypeScript/React a plus, a CS degree, fundamentals in data structures and algorithms, API design experience, and experience with scalable distributed systems, Kubernetes, AWS, SQL and NoSQL; strong communication and the ability to work autonomously in a remote environment. Tempo highlights remote-first culture, unlimited vacation, comprehensive benefits, training and travel reimbursements, opportunities for growth and impact, and a commitment to equal opportunity and inclusion.
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Senior Full Stack Developer (Cloud)
Tempo Software
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United Kingdom | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo serves over 30,000 customers, including about a third of the Fortune 500, and offers a suite of integrated tools for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams work better.
Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and expanded through development and acquisitions within the Atlassian ecosystem.
The company is hiring a passionate full-stack developer for Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems.
Candidates should have 4+ years of experience in TypeScript with React and 4+ years in server-side Java, strong API design skills, a CS/SE degree, deep UI and performance experience, and the ability to work autonomously in a remote, multicultural environment.
Perks include remote-first work, unlimited vacation in most locations, health, dental, and vision benefits, training and travel reimbursements, an inclusive equal-opportunity culture, and applicants must submit resumes in English.
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Senior Full Stack Developer (Cloud)
Tempo Software
|
Ireland | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated time management and project planning tools across the Atlassian ecosystem since 2007, becoming the #1 time management add-on for Jira. The company aims to help teams work better with innovative, customer-focused enterprise productivity software and a remote-first, inclusive culture. The role is for a passionate full-stack developer to work on Custom Charts for Jira and Confluence, collaborating with product, design, QA, and technical writers to solve customer problems. Requirements include 4+ years of TypeScript/React frontend and 4+ years of Java backend, API design experience, CS fundamentals, UI/UX sensibility, performance optimization, and strong English communication for remote work. Perks include a remote-first environment, unlimited vacation in many locations, health benefits, training reimbursement, travel opportunities, an equal-opportunity workplace, and English-only resumes.
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Security Manager
Tempo Software
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Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company emphasizes helping people work better and positions itself as a tech company with a heart, inviting applicants to join as it continuously innovates products. The Security Manager role will lead Tempo’s security and privacy programs, collaborating with engineers, product managers, and other teams to secure products and protect customer privacy while maturing governance, risk, and compliance alongside security operations. Responsibilities include attaining ISO 27001/27701, SOC 2 Type 2, GDPR, CCPA and other certifications; driving incident response; managing vulnerabilities; embedding security in the SDLC and AWS; delivering security training; monitoring threats and regulatory changes; and advising leadership, policies, and third-party AI/security tool assessments. Qualifications include 4+ years in GRC with external audits, 2+ years in SaaS/cloud security, a degree in cybersecurity or related field, relevant certifications (CISSP/CISM/CISA), familiarity with GDPR/CCPA/Law 25, security tooling and vendor risk, strong communication, and pluses in AI governance; Tempo offers remote-first culture, unlimited vacation, comprehensive benefits, professional development, and an inclusive, equal-opportunity workplace.
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Security Manager
Tempo Software
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United States | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo is a global software company with over 30,000 customers (including about one-third of the Fortune 500) offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and more, and it is the leading time management add-on for Jira in the Atlassian ecosystem. The company is looking for a Security Manager to lead security and privacy programs, working with developers, engineers, product managers, and other teams to secure products while preserving customer privacy. Key responsibilities include achieving and maintaining ISO 27001/27701, SOC 2 Type 2, GDPR, and CCPA certifications; driving security incident response; managing vulnerability programs across SaaS products; embedding security into the SDLC and AWS infrastructure; and handling customer and partner security reviews. Requirements include 4+ years in GRC with successful audits, 2+ years in SaaS/cloud security, a degree in cybersecurity or related field, relevant certifications (CISSP/CISM/CISA), knowledge of privacy regulations, and strong communication and vendor risk management skills, with AI governance experience a plus. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional development, a diverse collaborative culture, equal opportunity employment, and resumes submitted in English for global hiring.
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Senior Software Engineer - Timesheets
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is seeking an experienced backend engineer for its Platform team who is passionate about building systems that make the entire engineering organization faster, safer, and more efficient, with hands-on, impact-driven work that automates repetitive tasks, creates reusable patterns, and improves observability. In this role, you will design and develop backend platform services in Kotlin (Spring Boot) and TypeScript/Bun, build reusable libraries and tools, create REST and gRPC APIs for inter-service communication and external integrations, write well-tested code, collaborate with product teams, influence architectural decisions, and own complete solutions from design through deployment and production support. What we are looking for includes a solid Kotlin/JVM background, experience with Spring Boot and Gradle, strong SQL and PostgreSQL skills, Kubernetes and AWS for cloud-native deployments, a full-stack mindset, and a track record of unit/integration testing and API design. Nice to have skills include Bun as a package manager/runtime, TypeScript for backend services (Hono), gRPC, event-driven architectures (SQS/SNS), AI/ML integration in enterprise apps, multi-tenant SaaS familiarity, and experience with Jira or Azure DevOps. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits (health, dental, vision, savings), training and travel reimbursements, opportunities for professional growth and mentorship, and an inclusive equal-opportunity culture; Tempo serves over 29,000 customers with Atlassian Marketplace apps and has grown through acquisitions like Roadmunk and ALM Works.
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Senior Full Stack Developer (Cloud)
Tempo Software
|
Portugal | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, program management, reporting, and more to help teams deliver from vision to value.
Since 2007, it started as a time-tracking tool and became the #1 time management add-on for Jira, growing into a trusted name in the Atlassian ecosystem.
The role is a remote, full-stack developer for Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems.
Requirements include 4+ years of TypeScript/React client-side experience and 4+ years of Java server-side experience, API design skills, a CS-related degree, strong UI/UX and performance focus, and the ability to work autonomously with evolving specifications.
Perks include remote-first work, unlimited vacation in most locations, health/dental/vision and savings benefits, training and travel reimbursements, diverse teams, and an equal-opportunity commitment; resumes should be submitted in English.
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Senior Full Stack Developer (Cloud)
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
With over 30,000 customers, including a third of Fortune 500 companies, Tempo provides integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting. Since its 2007 origins as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company pursues continuous product innovation while maintaining a people-first ethos, aiming to help the world work smarter, not harder. The role is a remote-first, full-stack developer for Custom Charts for Jira and Confluence, requiring 4+ years of TypeScript/React and 4+ years of Java server-side experience, API design skills, and a focus on usability and performance. Perks include remote-friendly work, unlimited vacation in many locations, health and other benefits, training and travel reimbursements, an inclusive workplace, and English-only resumes; you’ll collaborate with cross-functional teams to build Atlassian plugins used by thousands.
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Director, Revenue Operations
Tempo Software
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United States | Not specified | Unknown | Unknown |
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Is remote?:No
Tempo, with over 30,000 customers including a third of Fortune 500, provides integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and is the #1 time management add-on for Jira in the Atlassian ecosystem. Tempo is seeking a Director of Revenue Operations (Field & Planning) to drive operational excellence across the go-to-market organization, partnering with Sales, Customer Success, and Finance to design coverage models, streamline forecasting, optimize compensation, and accelerate revenue predictability, acting as the link between planning and execution. Responsibilities include leading annual and quarterly GTM planning and forecasting, sales process governance, incentive design, territory and quota management, deal desk leadership, cross-functional enablement, operational cadence, and executive reporting, with a focus on continuous improvement through automation and process redesign. The ideal candidate has 8–10+ years in Revenue Ops/FP&A or GTM Strategy in SaaS, proven success at $100M+ ARR scale, deep Salesforce and reporting expertise, experience managing compensation plans and territories, and strong executive collaboration with CRO and CFO. Tempo offers a remote-first environment, unlimited vacation (where offered), comprehensive benefits, professional development opportunities, an inclusive culture, and global hiring with English resumes requested, emphasizing impact, collaboration, and equal opportunity.
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Senior Accountant (CPA)
Tempo Software
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Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including about a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, evolving since 2007 into the #1 time management add-on for Jira within the Atlassian ecosystem.
The company aims to help everyone work better while being a tech company with a heart, continuously innovating award-winning products and new solutions to help the world work smarter, not harder.
The Senior Accountant role requires a CPA and audit experience to oversee accounting functions, ensure regulatory compliance, and support audits, with responsibilities including month-end and year-end close, audit coordination, tax filings, financial reporting, general ledger maintenance, internal controls, process improvement, and supervision of junior staff.
Requirements include a Bachelor's degree in Accounting or Finance, CPA, 5–7 years of accounting experience with at least 3 in audit/public accounting, strong GAAP knowledge, proficiency with ERP systems, advanced Excel, and excellent analytical and communication skills; preferred qualifications include corporate accounting experience, foreign entities and multi-entity/currency consolidation, tax knowledge, and familiarity with internal control frameworks.
Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, training and travel reimbursements, opportunities for professional growth, a diverse and collaborative culture, and an equal-opportunity employer policy; resumes should be submitted in English.
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Director, Partner Marketing
Tempo Software
|
United Kingdom | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers (including a third of Fortune 500) and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, evolving from a 2007 time-tracking project to the #1 time management add-on for Jira within the Atlassian ecosystem. The Director of Partner Marketing role, based in Europe and reporting to the VP of Marketing, will own Tempo's global partner marketing strategy to drive revenue through Channel and Marketplace Partners and will lead all partner marketing initiatives worldwide, including co-marketing campaigns, field marketing, co-selling motions, and partner enablement. Key responsibilities include designing and managing co-marketing campaigns with system integrators, VARs, and regional providers; developing integrated campaigns across channels; creating co-branded assets; managing co-op/MDF budgets and ROI; executing joint demand generation; coordinating calendars; executing field events; building partner enablement resources and portals; and supporting the bi-weekly partner webinar program and marketplace marketing with Atlassian. The ideal candidate has 10+ years in partner/channel/alliances marketing in B2B SaaS or enterprise tech, a proven track record of scalable programs and measurable pipeline growth, experience with co-selling and account planning, strong content creation skills, familiarity with the Atlassian ecosystem or similar, excellent relationship-building and communication skills, a data-driven ROI focus, global experience, and a willingness to travel 20–30%. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursements, a collaborative culture, growth opportunities, and an inclusive, equal-opportunity workplace.
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Senior Community & Influencer Manager
Tempo Software
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Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo Software serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, having originated in 2007 as a time-tracking tool and becoming the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better and positions itself as a tech company with a heart, continually innovating while helping the world work smarter, not harder. The Sr. Community & Influencer Manager is a highly visible, cross-functional role reporting to the VP of Marketing, focused on driving Tempo’s webinar program with systems integrators and channel partners, securing executive placements on leading industry podcasts and video shows, and expanding community engagement and influencer presence. Primary responsibilities include end-to-end webinar program management (30%), executive thought leadership and podcast placements (30%), community management (15%), PR & influencer relations (15%), and events/media business development (10%). The role requires 6+ years in related fields with proven webinar and executive placement experience, on-camera confidence, partner and influencer relationship skills, and a data-driven mindset, with benefits including remote-first work, unlimited vacation, comprehensive health benefits, and equal opportunity employment.
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Senior Community & Influencer Manager
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, offering a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007 it has grown from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help the world work smarter. The Sr. Community & Influencer Manager role is to be Tempo’s voice across partners, customers, and industry thought leaders, leading the webinar program, securing executive podcast and video appearances, and expanding community and influencer engagement. Key duties include end-to-end webinar program management, executive placements, community management on Community.Atlassian and Reddit, PR/influencer relations, events and media partnerships, and cross-functional collaboration. Requirements include 6+ years in related B2B SaaS roles, proven webinar and executive placement experience, strong on-camera presence, and a data-driven, travel-ready mindset; Tempo offers remote-first work, unlimited vacation in many locations, comprehensive benefits, growth opportunities, and a commitment to equal opportunity.
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