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Atlassian hires people in any country where they have a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Senior Engagement Manager is an individual contributor in Atlassian’s globally distributed Advisory Services team, helping large strategic and enterprise clients achieve outcomes with Atlassian solutions. Responsibilities include serving as the primary client contact, managing scope, guiding engagements from start to finish, delivering results, identifying growth opportunities, and maintaining clear communication to demonstrate value. The role requires collaboration with cross-functional Atlassian teams, solving business challenges, promoting opportunities for service and product expansion, creating technical content, and traveling up to 30% of the time for internal and client events. Requirements include 10+ years in SaaS or tech consulting, 5+ years in professional services or customer-facing roles, English fluency (a second language is a plus), and optional certifications such as PMP or Agile.

Atlassian hires in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Advisory Services team is globally distributed and helps Atlassian’s largest enterprise customers achieve success and value, impacting millions of users. The Senior Engagement Manager is an individual contributor who serves as the primary contact for engagements, driving scope, delivery, and value while identifying opportunities for expansion across teams. Responsibilities include collaborating to align strategic outcomes, solving client challenges with Atlassian solutions, creating prescriptive guidance, and traveling up to 30% of the time domestically or internationally for events. Candidates typically bring 10+ years in SaaS or tech consulting, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and optional PMP/Agile certifications.

Atlassian can hire anywhere with a legal entity, and you can work remotely or in an office if you have a time zone overlap with your team, with interviews and onboarding conducted virtually as part of their distributed-first approach. The role is Senior Engagement Manager in the Advisory Services team, an individual contributor position (not managerial) reporting to a manager, focused on driving outcomes for large strategic and enterprise clients with Atlassian solutions. Responsibilities include being the primary contact for engagements, managing scope and delivery, accelerating value, identifying future opportunities, and maintaining client relationships with travel up to 30% domestically and occasionally internationally. You’ll collaborate with peers to align on strategic outcomes, solve client business challenges using Atlassian products, promote expansion opportunities, build expertise, create prescriptive content, and advocate for customer needs across Atlassian teams. Requirements include 10+ years in SaaS or similar tech environments, 5+ years in professional services or customer-facing roles, strong client relationship skills, fluent English (a second language like Spanish, French, or Portuguese is a plus), and nice-to-have PMP or Agile certifications.

Atlassian hires people in any country where it has a legal entity, and you can work remotely or in an office if you have eligible working rights and a time zone overlap with your team, with interviews and onboarding conducted virtually as part of their distributed-first approach. The Advisory Services team is globally distributed and helps large strategic and enterprise organizations tackle complex business challenges, acting as trusted advisors to maximize the value of their Atlassian investments. They are hiring a Senior Engagement Manager (an individual contributor, not a managerial role) to drive customer outcomes by advising external clients on achieving their goals with Atlassian solutions, serving as the primary contact for engagements and guiding delivery. Responsibilities include proactive scope management, executing projects to deliver results, identifying future opportunities, accelerating time to value, cultivating enduring client relationships, and collaborating with Atlassian teams to advocate for customer needs, with travel up to 30% for internal and client-facing events. Requirements include 10+ years in SaaS or similar tech environments, 5+ years in professional services or technical consulting, strong client relationship management, English fluency (a second language such as Spanish, French, or Portuguese is a plus), and nice-to-have PMP or Agile certifications.

Atlassian hires people in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise organizations achieve success by delivering value from Atlassian investments. They’re hiring a Senior Engagement Manager as an individual contributor (not a managerial role) who will be the primary client contact, drive engagement direction, manage scope, execute projects, and identify opportunities for growth. Responsibilities include collaborating with peers to align on strategic outcomes, solving business challenges with Atlassian products, creating technical guidance, and traveling up to 30% domestically and sometimes internationally. Requirements include 10+ years in SaaS or similar tech, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and nice-to-have certifications such as PMP or Agile.

Zendesk is seeking an SMB Account Executive in the Greater China region to grow the SaaS business by acquiring new customers and expanding existing accounts through relationship-building and cross-functional collaboration. You will drive top-line revenue, manage and nurture customer relationships for retention, identify cross-sell opportunities, and maintain a robust Salesforce pipeline with accurate forecasts while collaborating to improve sales execution. The role relies on data insights, customer intents, and adoption history to prospect new clients, articulate the value of Zendesk products, and lead competitive sales cycles with strong value-based storytelling. Requirements include a BA/BS or equivalent, minimum 2 years in B2B SaaS sales or solution engineering with a proven target-hit record, bilingual English and Mandarin (Cantonese a plus), and proficiency with Salesforce and tools like Clari for territory planning and pipeline management. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity and diversity, notes that AI may be used to screen applicants, and offers accommodations for applicants with disabilities.

Zendesk is transforming customer experience and employee services with its AI-powered Resolution Platform, and is hiring a Senior Solutions Consultant to lead strategic, technical engagements with major brands. You’ll conduct discovery and value demos, translate AI/ML capabilities into business narratives, own the end-to-end technical engagement, and architect secure, scalable integrations using Zendesk APIs and cloud platforms. You’ll collaborate across Sales, Product, Engineering, and Customer Success to align customer needs with the product roadmap, measure ROI with Zendesk analytics, promote AI adoption, and drive continuous innovation. Qualifications include 5+ years in presales or solutions consulting in SaaS/CX, knowledge of web technologies and architectures, experience running pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS or related fields, strong communication, a bachelor’s degree (graduate degree a plus), and willingness to travel. Zendesk supports a hybrid work environment, is an equal opportunity employer, emphasizes diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities.

Zendesk is a leader in Customer Experience and Employee Services, delivering an AI-powered Resolution Platform to help brands deliver smarter, faster, and more personalized service at scale. As a Senior Solutions Consultant, you’ll be a trusted advisor and technical thought leader who translates AI capabilities into business value and guides customers using Zendesk’s platform. You’ll lead technical and business discovery, architect AI-driven CX/ES solutions, own end-to-end engagements from qualification to pilot, and design secure, scalable integrations using Zendesk APIs, middleware, telephony, and cloud platforms (AWS, Azure, GCP). You’ll collaborate across Sales, Product, Engineering, and Customer Success to influence roadmaps, drive AI adoption, and measure impact with Zendesk analytics and AI metrics (sentiment, deflection, time-to-resolution). Requirements include 5+ years in presales or solutions consulting in SaaS/CX, deep AI tech knowledge and experience with pilots/POCs, domain expertise in CCaaS/Customer Service/ITSM, strong storytelling and communication, willingness to travel, and Zendesk’s commitment to hybrid work, diversity, and equal opportunity with AI screening.

The APAC CTO at Zendesk will partner with customers in APAC to understand their AI transformation journey and ensure the product roadmap reflects market CX and AI trends, while influencing global strategy and leading major transformational initiatives and annual Corporate Development transactions. The role’s responsibilities include driving customer success with Zendesk products, acting as executive sponsor for regional customers, shaping strategy with Corporate Development, and creating CX/AI thought leadership content and external messaging with GTM and PR. It requires building cross-functional alignment, providing a single point of contact across products, synthesizing APAC customer priorities to influence the global product roadmap, and enabling GTM teams with region-specific messaging. The position also entails developing regional technology partnerships, engaging with CX communities, and maintaining credibility with C-level executives through confident, engaging communication and strong relationships with sales, while collaborating with GTM, Product, and Engineering teams globally. The ideal candidate has 10+ years of CX leadership, a strong product and AI background, cross-functional collaboration skills, systems thinking, executive gravitas, and the ability to translate business needs into product plans, with English fluency and APAC language skills a plus, all within Zendesk’s inclusive, hybrid work culture.

Zendesk is hiring a senior leader to own the AI Partner Strategy, sitting at the intersection of product, engineering, and business strategy to guide partnerships in Generative AI and the evolving LLM landscape. The role will build and manage deep technical and commercial relationships with leading AI platforms and technology partners, drive structured engagement models, and help Zendesk continuously adapt to rapid AI changes. Responsibilities include owning the AI partner strategy in alignment with product/engineering/CTO, managing partnerships with ISVs, developers, and hyperscalers, and building relationships with GenAI platforms like AWS, Google, OpenAI, and Anthropic to plan integrations and co-market value. The ideal candidate has 10+ years in product management/technical leadership or technology partnerships, demonstrated experience with GenAI vendors and ISVs, plus an engineering/technical degree (MBA is a bonus). This hybrid SF-based role offers a base salary range of $263k-$395k with potential bonuses and benefits, and Zendesk emphasizes diversity, inclusion, and reasonable accommodations.

Atlassian supports flexible work locations—office, home, or a hybrid setup—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Your Future Org Grad++ program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for a successful Atlassian career. The role is based in the Pacific Time Zone and requires you to be willing and able to work there; it is not eligible for F1 or J1 students and does not offer work sponsorship. The Your Future Team offers an Associate Product Manager (APM) Program that gives early-career product managers a head start with entrepreneurial team support and the chance to shape product direction across multiple roles. APMs will complete two one-year rotations with different Atlassian product teams and will conduct customer and partner interviews, create product specs, perform competitive and market analysis, and identify new opportunities.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - The Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help students hit the ground running at Atlassian. - The advertised role is located in the Pacific Time Zone and requires willingness to work there; it is not eligible for F1 or J1 visas and does not offer work sponsorship. - The Associate Product Manager (APM) Program offers two one-year rotations across different Atlassian product teams, designed to accelerate growth into global leaders with support from an entrepreneurial team. - APM responsibilities include conducting customer and partner interviews, creating product specs, and researching competitive analysis and new market and product opportunities.

- Atlassian offers flexible work options (office, home, or hybrid) and operates as a distributed-first company with virtual interviews and onboarding, hiring in any country where it has a legal entity. - The Grad++ program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help grads start a successful career at Atlassian. - The role mentioned is located in the Pacific Time Zone and requires eligibility to work in that time zone; it is not eligible for F1 or J1 visas and does not offer sponsorship. - The Associate Product Manager (APM) Program features two one-year rotations across different Atlassian product teams, with responsibilities including conducting customer and partner interviews, creating product specs, and researching competitive and market opportunities. - The APM program is designed to accelerate creative problem solvers into the next generation of global leaders, supported by an entrepreneurial team and opportunities to influence product direction.

Atlassian supports flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful career at Atlassian. The role described is located in the Pacific Time Zone and requires working in that time zone; it is not eligible for F1 or J1 students and does not offer work sponsorship. The Associate Product Manager (APM) Program provides two one-year rotations with different product teams to accelerate growth into global leaders with entrepreneurial support. APM responsibilities include conducting customer and partner interviews, creating product specs, and researching competitive analysis and new market/product opportunities.

Atlassian supports flexible work arrangements (office, home, or a mix) and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Grad++ program offers hands-on technical training, mentorship, professional growth opportunities, and strong social connections to prepare students for impactful careers at Atlassian. The role is located in the Pacific Time Zone, and candidates must be willing to work in that time zone; it is not eligible for F1 or J1 students and does not provide work sponsorship. The Associate Product Manager (APM) Program aims to accelerate the development of creative problem solvers into global leaders, with two one-year rotations across different Atlassian product teams. APM responsibilities include conducting customer and partner interviews, creating product specs, researching competitive analysis, and investigating new market and product opportunities.

Atlassian supports flexible work arrangements—office, home, or hybrid—and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The Grad++ program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a successful Atlassian career. The role is located in the Pacific Time Zone and requires working there; it is not eligible for F1/J1 visas and does not sponsor work authorization. The Associate Product Manager (APM) Program offers two one-year rotations with different Atlassian product teams to accelerate growth and leadership. APM responsibilities include conducting customer and partner interviews, creating product specs, researching competitive analysis, and exploring new market and product opportunities.

- Atlassian offers flexible work options and hires in any country where it has a legal entity. - They are seeking a Head of Global Field Marketing to join the Marketing Leadership team and drive revenue growth across Atlassian’s product portfolio. - The role oversees regional field marketing strategies that blend ABM, field events, partner marketing, and executive engagement, and collaborates with sales and cross-functional partners to create programs that drive commercial and enterprise revenue. - You will lead a high-performing regional team, develop talent, hire top performers, and partner with the marketing operations team to manage pipeline processes and technology, while collecting data to measure ROI and pipeline impact. - The position requires developing a global field marketing strategy aligned with business goals, crafting targeted regional programs (including ABM, tradeshows and conferences), and account-level plans for top strategic accounts while understanding the global field marketing landscape.

Atlassian offers flexible work options and hires in any country where it has a legal entity. Atlassian is searching for a Head of Global Field Marketing to join the Marketing Leadership team to drive revenue growth across its product portfolio. The role oversees regional field marketing strategies that blend ABM, field events, partner marketing, and executive engagement, and collaborates with sales and cross-functional partners to generate enterprise revenue. Core duties include developing a global field marketing strategy, leading a regional team, creating account-level plans with top strategic accounts, and partnering with marketing operations to optimize the pipeline and measure ROI. The position emphasizes talent development, analytics to track revenue growth and pipeline impact, and understanding the global field marketing landscape.

Zendesk’s Professional Services team is seeking a Managed Services Consultant to support a portfolio of enterprise customers and act as an experience-maker who helps clients adopt, optimize, and realize ongoing value from Zendesk products. You will manage the portfolio to minimize churn and contraction, maintain deep product expertise, guide proactive customer education, delegate requests to global colleagues, help establish premier service policies, and provide business consultations to tailor Zendesk configurations and resolve high-impact issues. Basic qualifications include 3+ years in professional consulting or customer success, strong executive-facing communication, empathy, project management and multitasking, and willingness to travel up to 10%. Preferred qualifications include technical curiosity with experience at a tech company or SaaS, Zendesk knowledge, and language skills beyond English. The role offers a hybrid work arrangement with in-office time in Lisbon (Rato) and remote work part of the week, and Zendesk emphasizes diversity and inclusion, AI screening of applicants, and accommodations for disabilities.

The role is for a Senior Data Engineer in Zendesk’s Enterprise Data & Analytics team, focusing on curated data products and a single source of truth, primarily building data warehouse solutions in BigQuery/Snowflake with dbt, Airflow, and Terraform in an Agile environment. You will collaborate with business partners to gather requirements, design data models, serve as the data model SME, transform raw data into schemas for multiple domains, and build/maintain ELT pipelines to enable reliable reporting using Airflow, Fivetran, and dbt, while pursuing data quality improvements and promoting engineering best practices. Basic qualifications include 5+ years of data engineering experience with pipelines/ETL, 5+ years in data modeling/architecture, 5+ years of SQL, 5+ years with Snowflake, 2+ years with dbt, plus strong documentation, ability to translate business needs into technical solutions, intermediate programming (primarily Python), API integrations, data governance, and root cause analysis. Preferred qualifications include Snowflake administration and performance tuning, knowledge of Kimball/Inmon data modeling, domain experience in Finance, Sales, or Marketing, 3+ production-grade dbt projects, and expert Python. The role offers a US base salary range of $151,000–$227,000 with potential bonuses and incentives, a hybrid work model requiring some onsite presence, and Zendesk’s commitment to diversity, inclusion, and accommodations for applicants with disabilities.

The role is Software Engineer in Zendesk's Mobile Services engineering teams, focusing on backend services that support mobile products and ensuring the mobile SDKs and Web Widget remain top-tier assets. Responsibilities include building reliable, secure, and scalable backend systems; owning complex projects and aligning technical strategy with business objectives; staying current with trends; participating in code reviews and pair programming; troubleshooting defects; contributing to documentation; and leading feature lifecycles from conception to deployment and maintenance while proactively addressing technical debt. Required experience includes proficiency with backend technologies, Ruby on Rails, React and microservices, the Rails ecosystem, designing service-oriented applications, relational databases and SQL, plus strong communication skills. Nice-to-have items encompass TypeScript, some experience with Scala or willingness to learn, Datadog, understanding of SLIs/SLOs/error budgets, Kubernetes pods and podded architectures, and experience with distributed monoliths and microservice patterns. The tech stack features Ruby/Rails, Scala, React, with TypeScript in some teams, and data stores such as MySQL, Memcached, Redis, Kafka, and DynamoDB; the role offers hybrid work with part of the week in-office and part remote; Zendesk emphasizes diversity, equity and inclusion and equal opportunity, and notes AI may be used in screening while accommodations are available for applicants with disabilities.

The role is Strategic Enterprise Account Executive at Zendesk, responsible for driving revenue growth in strategic enterprise accounts with a focus on AI, by identifying, developing, and closing new business from a prospect list and building relationships with senior stakeholders. Key responsibilities include creating strategic sales plans to meet quotas, engaging executives to understand objectives, closing complex deals, collaborating with Customer Success, Solutions Engineering, Marketing, and Product teams, maintaining an AI sales pipeline and forecasts, staying current on industry trends, and representing Zendesk at events. Qualifications include a bachelor’s degree or equivalent, 7+ years of enterprise SaaS/software sales, a proven track record of meeting/exceeding targets, ability to influence C-levels, strong communication and negotiation skills, and familiarity with CRM tools such as Salesforce. Why Zendesk highlights the role’s appeal: exposure to cutting-edge technology, a collaborative culture, uncapped commission, and comprehensive benefits. The U.S. OTE range is $283k-$425k with a 50/50 base/commission split (bonuses and benefits may apply); compensation varies by location and other factors, and Zendesk may use AI in screening while remaining committed to equal opportunity and accommodation for applicants with disabilities.

The Principal/Senior Sales Strategy Lead at Zendesk focuses on Sales Strategy and Programs using market intelligence, modeling, and analytics to develop deep business insights for the GTM organization and leadership. The role, an individual contributor reporting to the Sr. Director of GTM Sales Strategy, drives strategy, data analysis, goal setting, and informs deviations and investments to improve revenue and profitability while assessing cross-company program effectiveness. Responsibilities include partnering with sales leadership to develop sales strategy, analyzing performance to identify roadblocks and presenting recommendations, leading cross-functional initiatives with Product Marketing, Product Strategy, Enablement, Sales Ops, and Sales, and identifying untapped market potential and productivity improvements. Qualifications require 8-10 years in sales strategy or strategic analytics, understanding of software/SaaS sales and marketing models, CRM and analytics tools proficiency with SQL preferred, strong problem-solving and cross-functional collaboration, and a quantitative degree (Engineering/Math/Statistics) with MBA/MS preferred. The position is based in Mexico (CDMX or Estado de Mexico) with a hybrid work model, and Zendesk emphasizes a diverse, inclusive culture, flexible work options, AI screening, and accommodations for disabilities as part of its equal opportunity employment.

Zendesk is seeking a hands-on Business Development Manager to build and lead a regional outbound prospecting team across Hispanic Latin America, based in Mexico City, with the goal of scaling Zendesk’s footprint in the region. The role requires hiring, training, and managing a team focused on prospecting, pipeline building, and opportunity identification, developing sales skills for future Account Executives, and regularly reporting on lead quantity, quality, and revenue while partnering with Marketing and Sales. Candidates should have 5+ years in software/SaaS sales, a 100%+ quota achievement as an individual contributor, 2+ years of management experience, outstanding communication, and fluency in Portuguese and English (Spanish is a plus). Proficiency in Salesforce and Zendesk, experience managing Sales Development KPIs, and the ability to work in a multicultural, high-growth environment are required, with a hybrid work model and some in-office days in Mexico. Zendesk stresses diversity and inclusion, may use AI in screening, and provides accommodations for applicants with disabilities; the position requires being located in Mexico City or Mexico State.

Tempo is seeking an experienced backend engineer for its Platform team who is passionate about building systems that make the entire engineering organization faster, safer, and more efficient, with hands-on, impact-driven work that automates repetitive tasks, creates reusable patterns, and improves observability. In this role, you will design and develop backend platform services in Kotlin (Spring Boot) and TypeScript/Bun, build reusable libraries and tools, create REST and gRPC APIs for inter-service communication and external integrations, write well-tested code, collaborate with product teams, influence architectural decisions, and own complete solutions from design through deployment and production support. What we are looking for includes a solid Kotlin/JVM background, experience with Spring Boot and Gradle, strong SQL and PostgreSQL skills, Kubernetes and AWS for cloud-native deployments, a full-stack mindset, and a track record of unit/integration testing and API design. Nice to have skills include Bun as a package manager/runtime, TypeScript for backend services (Hono), gRPC, event-driven architectures (SQS/SNS), AI/ML integration in enterprise apps, multi-tenant SaaS familiarity, and experience with Jira or Azure DevOps. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits (health, dental, vision, savings), training and travel reimbursements, opportunities for professional growth and mentorship, and an inclusive equal-opportunity culture; Tempo serves over 29,000 customers with Atlassian Marketplace apps and has grown through acquisitions like Roadmunk and ALM Works.

Tempo serves 30,000+ customers including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, program management, reporting, and more to help teams deliver from vision to value. Since 2007, it started as a time-tracking tool and became the #1 time management add-on for Jira, growing into a trusted name in the Atlassian ecosystem. The role is a remote, full-stack developer for Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems. Requirements include 4+ years of TypeScript/React client-side experience and 4+ years of Java server-side experience, API design skills, a CS-related degree, strong UI/UX and performance focus, and the ability to work autonomously with evolving specifications. Perks include remote-first work, unlimited vacation in most locations, health/dental/vision and savings benefits, training and travel reimbursements, diverse teams, and an equal-opportunity commitment; resumes should be submitted in English.

With over 30,000 customers, including a third of Fortune 500 companies, Tempo provides integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting. Since its 2007 origins as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company pursues continuous product innovation while maintaining a people-first ethos, aiming to help the world work smarter, not harder. The role is a remote-first, full-stack developer for Custom Charts for Jira and Confluence, requiring 4+ years of TypeScript/React and 4+ years of Java server-side experience, API design skills, and a focus on usability and performance. Perks include remote-friendly work, unlimited vacation in many locations, health and other benefits, training and travel reimbursements, an inclusive workplace, and English-only resumes; you’ll collaborate with cross-functional teams to build Atlassian plugins used by thousands.

Tempo, with over 30,000 customers including a third of Fortune 500, provides integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and is the #1 time management add-on for Jira in the Atlassian ecosystem. Tempo is seeking a Director of Revenue Operations (Field & Planning) to drive operational excellence across the go-to-market organization, partnering with Sales, Customer Success, and Finance to design coverage models, streamline forecasting, optimize compensation, and accelerate revenue predictability, acting as the link between planning and execution. Responsibilities include leading annual and quarterly GTM planning and forecasting, sales process governance, incentive design, territory and quota management, deal desk leadership, cross-functional enablement, operational cadence, and executive reporting, with a focus on continuous improvement through automation and process redesign. The ideal candidate has 8–10+ years in Revenue Ops/FP&A or GTM Strategy in SaaS, proven success at $100M+ ARR scale, deep Salesforce and reporting expertise, experience managing compensation plans and territories, and strong executive collaboration with CRO and CFO. Tempo offers a remote-first environment, unlimited vacation (where offered), comprehensive benefits, professional development opportunities, an inclusive culture, and global hiring with English resumes requested, emphasizing impact, collaboration, and equal opportunity.

Tempo serves over 30,000 customers, including about a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, evolving since 2007 into the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better while being a tech company with a heart, continuously innovating award-winning products and new solutions to help the world work smarter, not harder. The Senior Accountant role requires a CPA and audit experience to oversee accounting functions, ensure regulatory compliance, and support audits, with responsibilities including month-end and year-end close, audit coordination, tax filings, financial reporting, general ledger maintenance, internal controls, process improvement, and supervision of junior staff. Requirements include a Bachelor's degree in Accounting or Finance, CPA, 5–7 years of accounting experience with at least 3 in audit/public accounting, strong GAAP knowledge, proficiency with ERP systems, advanced Excel, and excellent analytical and communication skills; preferred qualifications include corporate accounting experience, foreign entities and multi-entity/currency consolidation, tax knowledge, and familiarity with internal control frameworks. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, training and travel reimbursements, opportunities for professional growth, a diverse and collaborative culture, and an equal-opportunity employer policy; resumes should be submitted in English.

Tempo serves 30,000+ customers (including a third of Fortune 500) and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, evolving from a 2007 time-tracking project to the #1 time management add-on for Jira within the Atlassian ecosystem. The Director of Partner Marketing role, based in Europe and reporting to the VP of Marketing, will own Tempo's global partner marketing strategy to drive revenue through Channel and Marketplace Partners and will lead all partner marketing initiatives worldwide, including co-marketing campaigns, field marketing, co-selling motions, and partner enablement. Key responsibilities include designing and managing co-marketing campaigns with system integrators, VARs, and regional providers; developing integrated campaigns across channels; creating co-branded assets; managing co-op/MDF budgets and ROI; executing joint demand generation; coordinating calendars; executing field events; building partner enablement resources and portals; and supporting the bi-weekly partner webinar program and marketplace marketing with Atlassian. The ideal candidate has 10+ years in partner/channel/alliances marketing in B2B SaaS or enterprise tech, a proven track record of scalable programs and measurable pipeline growth, experience with co-selling and account planning, strong content creation skills, familiarity with the Atlassian ecosystem or similar, excellent relationship-building and communication skills, a data-driven ROI focus, global experience, and a willingness to travel 20–30%. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursements, a collaborative culture, growth opportunities, and an inclusive, equal-opportunity workplace.

Tempo Software serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, having originated in 2007 as a time-tracking tool and becoming the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better and positions itself as a tech company with a heart, continually innovating while helping the world work smarter, not harder. The Sr. Community & Influencer Manager is a highly visible, cross-functional role reporting to the VP of Marketing, focused on driving Tempo’s webinar program with systems integrators and channel partners, securing executive placements on leading industry podcasts and video shows, and expanding community engagement and influencer presence. Primary responsibilities include end-to-end webinar program management (30%), executive thought leadership and podcast placements (30%), community management (15%), PR & influencer relations (15%), and events/media business development (10%). The role requires 6+ years in related fields with proven webinar and executive placement experience, on-camera confidence, partner and influencer relationship skills, and a data-driven mindset, with benefits including remote-first work, unlimited vacation, comprehensive health benefits, and equal opportunity employment.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007 it has grown from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help the world work smarter. The Sr. Community & Influencer Manager role is to be Tempo’s voice across partners, customers, and industry thought leaders, leading the webinar program, securing executive podcast and video appearances, and expanding community and influencer engagement. Key duties include end-to-end webinar program management, executive placements, community management on Community.Atlassian and Reddit, PR/influencer relations, events and media partnerships, and cross-functional collaboration. Requirements include 6+ years in related B2B SaaS roles, proven webinar and executive placement experience, strong on-camera presence, and a data-driven, travel-ready mindset; Tempo offers remote-first work, unlimited vacation in many locations, comprehensive benefits, growth opportunities, and a commitment to equal opportunity.

Tempo is a global technology company with over 30,000 customers, including a third of Fortune 500, offering integrated time-management and Atlassian ecosystem solutions and the #1 time management add-on for Jira. The Director of Account-Based Marketing will own Tempo's ABM strategy for Enterprise and Strategic accounts, reporting to the SVP of Demand, and will design and run highly personalized 1:1 and 1:Few programs to drive pipeline and expand relationships. Responsibilities include strategic account selection, intent data analysis, personalized multi-channel campaigns, ABM advertising, field marketing, and coordinating with Enterprise Sales, Partners, and Channel to orchestrate coordinated go-to-market motions using tools like 6sense, Clay, and Warmly. The role emphasizes building account plans, dashboards and KPIs, pipeline acceleration, and sales enablement, plus travel (approximately 25-35%), with cross-functional collaboration to surface high-intent accounts and influence deal velocity. Requirements include 8+ years in B2B marketing with 4+ years in ABM for Enterprise/Strategic accounts, hands-on ABM platform experience (6sense required; Clay/Warmly a plus), strong data-driven decision making, field marketing experience, and a remote-friendly, inclusive culture with generous benefits.

Tempo Software serves over 30,000 customers, including about a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, and it has grown from a 2007 time-tracking tool to the leading time management add-on for Jira within the Atlassian ecosystem. The Director of Account-Based Marketing will own Tempo’s ABM strategy for Enterprise and Strategic accounts, reporting to the SVP Demand, and will design and execute highly personalized 1:1 and 1:Few programs to generate pipeline, accelerate opportunities, and deepen relationships, working closely with Enterprise Sales, Partner Marketing, and Channel Partners and leveraging tools like 6sense, Clay, and Warmly. Responsibilities include developing a comprehensive ABM strategy, target account definition and ICPs, detailed account plans, intent data and buying-signal-driven campaigns, ABM advertising, field marketing, and pipeline acceleration, with coordinated multi-channel execution and measurable outcomes. Qualifications require 8+ years in B2B marketing with at least 4 years in ABM for Enterprise/Strategic accounts, hands-on ABM platform experience (6sense required, Clay/Warmly a plus), strong analytics, field marketing experience, and a proven ability to partner with Sales and influence without authority, plus willingness to travel 25–35%. Tempo highlights a remote-first environment, unlimited vacation where offered, extensive benefits, and opportunities for professional development, teamwork, and meaningful impact on enterprise productivity software, all within an inclusive, equal-opportunity culture.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. You’ll join a globally distributed solutions engineering team that engages Global 2000 companies daily and collaborates with sales to provide an enterprise-grade experience, guided by Atlassian’s core values. Atlassian is seeking a Senior Solutions Engineer for Japan focused on strategic accounts to disrupt the Japanese enterprise market, using pre-sales consulting to uncover business needs and promote Atlassian solutions. Key duties include leading customer technical sales engagements, discovering and mapping client requirements to Atlassian capabilities, and delivering compelling demos that clearly show value and improved ways of working. The role also involves thought leadership, representation at conferences and trainings, and supporting channel partners through the pre-sales process to reach new customers and expand use cases and markets.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - Teams are globally distributed, including a worldwide SE group that collaborates with sales to deliver enterprise-grade experiences to Global 2000 customers. - Atlassian is seeking a Senior Solutions Engineer for Japan to focus on strategic accounts, solving complex problems and closing large enterprise deals through pre-sales consulting. - The role uses discovery-driven consultation to identify customer needs, map them to Atlassian capabilities, and deliver compelling demos while promoting new ways of working and value outcomes. - Responsibilities also include thought leadership, public representation at conferences, partner training, and supporting channel partners to reach new customers with Atlassian solutions.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first model; the Principal Enterprise Delivery Manager role is remote and based anywhere in Poland. - The role’s purpose is to usher Atlassian’s largest, most complex customers through their transition to the cloud, serving as a reliable strategic advisor and technical consultant to senior decision-makers and leading the delivery and governance of large-scale migrations. - It requires business acumen and technical fluency, working with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning, including AI features. - Responsibilities include end-to-end migration strategy, risk management, technical architecture (APIs, webhooks, automation), governance of the migration lifecycle from discovery to go-live, and driving accountability, stakeholder communication, escalation management, and team leadership. - The role emphasizes a data-driven, consultative mindset, staying ahead of industry trends, and proposing innovative solutions to help Atlassian’s most strategic customers succeed with Cloud adoption.

Atlassian supports flexible, distributed work, allowing employees to work in an office, from home, or a mix, with virtual interviews and onboarding and hiring in any country where they have a legal entity. This role is remote and can be based anywhere in Poland, and it centers on guiding Atlassian’s largest, most complex customers through their transition to the cloud. As the primary stakeholder, you will act as a strategic advisor and technical consultant to senior customer decision-makers while leading the delivery and governance of large-scale cloud migrations. You will work closely with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning, blending business acumen with technical fluency. Key responsibilities include migration strategy, risk management, technical architecture, acting as a trusted advisor, delivery excellence, driving accountability, stakeholder management, escalation handling, team leadership, and applying industry insights to propose innovative cloud solutions, including AI.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - You’ll join a globally distributed SE team, engage with Global 2000 companies, and collaborate with sales to deliver an enterprise-grade experience. - Atlassian is seeking a passionate Senior Solutions Engineer in Japan to focus on strategic accounts, disrupt the Japanese market, and close large enterprise deals. - The role emphasizes discovery-driven pre-sales, mapping client business and technical needs to Atlassian capabilities, delivering compelling demos, and guiding customers toward improved practices and outcomes. - You’ll contribute to thought leadership, represent Atlassian at events, support channel partners through the pre-sales process, and help grow the reach of Atlassian solutions.

Atlassian offers flexible work locations—including office, remote, or hybrid—and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. You’ll join a globally distributed Solutions Engineering team that engages with Global 2000 companies and collaborates with sales to deliver an Enterprise-grade experience. Atlassian is seeking a Senior Solutions Engineer in Japan focused on strategic accounts to help drive major enterprise deals and adoption of the Atlassian suite through pre-sales consulting that uncovers business needs. The role emphasizes a discovery-driven, consultative approach, thought leadership, and helping customers frame strategic direction to unlock additional value and better ways of working. Key responsibilities include leading technical sales engagements, delivering compelling demos, contributing to thought leadership and community content, and supporting channel partners through the pre-sales process.

Zendesk is seeking a Senior Corporate Account Executive for Southeast Asia to drive growth in the SaaS space by acquiring new customers, expanding existing accounts, and cross-selling, while aligning Zendesk's solutions with customers' goals. The role requires building and maintaining broad relationships across multiple levels, collaborating cross-functionally, and leading competitive sales cycles using value-based selling, with a strong Salesforce-based pipeline and accurate forecasts. Responsibilities include driving top-line revenue, nurturing customer relationships for high satisfaction and retention, proactively identifying opportunities to upsell, and using data insights to prospect and optimize account revenue. Requirements include a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience with a proven track record, strong presentation and negotiation skills, and familiarity with tools such as Salesforce or Clari. Zendesk emphasizes a hybrid work environment, global diversity and inclusion, equal opportunity employment with accommodations for applicants with disabilities, and notes that AI may be used to screen applications, with a contact for accommodations provided.

Zendesk is seeking an Account Executive to grow its Commercial SaaS customer base by acquiring new clients and expanding existing partnerships, aligning Zendesk solutions with customers’ goals. The role emphasizes driving top-line revenue, nurturing relationships for retention, cross-selling, and using data and customer insights to improve conversion and expansion, while maintaining a strong pipeline and accurate forecasting. Candidates should have a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience with a track record of meeting or exceeding targets, and experience managing complex, multi-month sales cycles and renewals, including selling to VP and C-level executives, with proficiency in Salesforce, Outreach, and Clari, and willingness to travel. Zendesk highlights a human-centered mission, a hybrid work model, and a commitment to fairness, diversity, equity, and inclusion, noting that AI may be used to screen applications in accordance with guidelines. The company also states it is an AA/EEO/Veterans/Disabled employer and offers accommodations for applicants with disabilities, with contact provided for accommodation requests.

Zendesk aims to power exceptional service and human connections, taking a leadership position in Employee Service to boost productivity and employee experiences. They’re hiring an Employee Service Sales Specialist to grow the SaaS customer base by building relationships with decision-makers and expanding offerings within existing partnerships. Responsibilities include positioning Employee Service use cases, collaborative sales support across the full cycle, ROI analyses, providing subject-matter expertise to the sales team, achieving quota, and feeding customer insights back to product development. Requirements include a BA/BS or equivalent, at least 3 years in Employee Service sales (HR/IT use cases), a minimum of 10 years in HR/IT service and operations management, a proven track record of meeting quotas, the ability to navigate complex multi-month sales cycles, travel flexibility, an entrepreneurial and collaborative mindset, and strong communication skills. The role is hybrid with in-office and remote work, and Zendesk emphasizes equal opportunity, diversity and inclusion, potential AI screening, and accommodations for disabilities.

Zendesk is seeking a Business Strategy & Operations Lead to collaborate with leaders across Marketing, Sales, and Product Growth and to drive high-impact improvements and operational rigor for the Online Business. The role entails owning scalable systems and processes, facilitating cross-functional forums to launch customer-experience improvements, supporting executive updates and rhythms (OKRs, reviews, planning), and implementing audits to ensure process integrity. A successful candidate will have 6+ years of experience in management consulting, product/operations strategy, or related fields; a BS/BA or equivalent; excellent communication; the ability to manage ambiguity and multiple stakeholders; and strong end-to-end program management skills. Nice-to-have skills include knowledge of marketing funnel metrics, SQL, CRM/web analytics data, and experience with user behavior platforms like Pendo or Segment. The job is located in Mexico (CDMX or Estado de Mexico) with a hybrid work model, and Zendesk emphasizes diversity, inclusion, and accommodations, including AI screening and disability accommodations.

Zendesk is seeking an Employee Service Sales Specialist to grow its Employee Service business by building relationships with key decision makers and expanding both new and existing customer partnerships, focusing on HR/IT use cases that enhance employee experiences. Responsibilities include positioning Employee Service use cases, partnering with the sales team through the full sales cycle, delivering ROI analyses, providing subject-matter expertise, meeting quota, and collaborating with product development to tailor solutions. Requirements include a BA/BS or equivalent, at least 10 years in HR/IT service and operations, at least 3 years in Employee Service sales, a proven track record of achieving targets, ability to manage complex multi-month sales cycles, entrepreneurial and collaborative mindset, and willingness to travel. The US OTE ranges from $234,000 to $352,000 with a 60/40 base/commission split, potentially with bonuses and benefits, with final offer based on capabilities, experience, and location. Zendesk is an equal opportunity employer committed to diversity and inclusion, supports a hybrid workplace, notes AI may be used in screening, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Staff Software Engineer (Full-stack) to lead a new Change Management team in Pune with a hybrid work setup, to design and implement the change request and approval framework for the ITSM platform. The role involves owning the architecture, execution, and roadmap for change management, and developing scalable, automated workflows that integrate across Zendesk’s ecosystem. You’ll collaborate with Product, Design, and Engineering Leaders, drive end-to-end delivery, mentor senior engineers, participate in on-call rotations, and promote agile practices and reusable components. Required qualifications include 12+ years of full-stack experience, 10+ years with JavaScript/TypeScript and React/Redux, strong Ruby on Rails backend experience, experience with LLM-based features, REST APIs, testing tools, and demonstrated leadership. The position offers impact at scale, a hybrid-friendly and growth-focused environment with a commitment to diversity and inclusion, though the posting notes eligibility is limited to candidates located in Karnataka or Maharashtra.

Zendesk is hiring a Senior Software Developer to join the Ticketing Product team (backend/full-stack) to work on the core support ticket system, delivering scalable and reliable features for admins, agents, and end users. The role involves simplifying a complex ticketing system to be highly customizable, delivering enterprise-grade software, promoting code ownership and strong test coverage, and participating in all phases of the software lifecycle while modernizing the backend stack. Mandatory requirements include 4+ years of software development experience, expert-level Ruby on Rails backend skills, a solid understanding of GraphQL/REST/API design and systems architecture, experience designing and operating enterprise-scale systems, and practical web development in a large codebase. Preferred qualifications include experience with Ruby, Java, Python or similar languages, proficiency with relational stores like MySQL/Aurora, knowledge of MySQL/ElasticSearch/Redis, and experience with distributed architectures such as Kafka/SNS-SQS, plus excellent communication skills. The tech stack features Ruby on Rails, GraphQL, MySQL/Aurora, Redis/Memcached, Kafka, Kubernetes, DynamoDB, with tools like Git/GitHub and Spinnaker, analytics/monitoring in Datadog/BigQuery/Sentry/AWS, a frontend stack including Apollo and GraphQL API gateway, a hybrid in-office/remote work model, and Zendesk’s commitment to fairness, DEI, AI screening notices, and accommodation processes.

Zendesk is seeking a self-motivated LATAM Payroll Analyst who will report to the Senior Manager Global Payroll and work with Accounting, People Ops, and Benefits to coordinate LATAM payroll cycles. The role includes performing end-to-end LATAM payroll functions, ensuring accurate processing and timely pay, addressing employee pay questions, supporting payroll audits and SOX compliance, and managing year-end filings. Required qualifications include 3+ years of full-cycle LATAM payroll experience (Brazil, Mexico), experience with termination calculations and local regulations, an accounting/finance background, with payroll certification preferred and Workday experience a plus. Candidates must have current payroll systems knowledge, strong Excel skills, excellent communication and problem-solving abilities, a customer-service mindset, and the ability to multitask in a fast-paced environment; Portuguese/Spanish language skills and knowledge of Mexico legal requirements are a plus; they must be located in Mexico City or Estado de Mexico and follow a hybrid schedule with some in-office days. Zendesk emphasizes diversity, inclusion, and equal opportunity, notes that AI may be used in screening, and provides accommodations upon request.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes values such as innovation, excellence, empowerment, initiative, ownership, and teamwork, along with a respectful, inclusive culture and a hybrid work environment. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Lucid’s Scaled Customer Success Team, including the Digital Customer Success Specialists, works to maximize customer value through direct interactions and scalable solutions, representing Lucid to strategic users and administrators as needed. Key responsibilities include understanding customers’ business objectives, monitoring retention metrics, supporting ongoing product adoption, delivering data-driven recommendations, and driving cross-functional initiatives to improve the customer experience. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strong communication and ownership, and a hybrid South Jordan arrangement (two days per week, Tuesday and Thursday); preferred qualifications include technical aptitude, curiosity, and prior customer success management experience.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users worldwide, including Google, GE, and NBC Universal. The company emphasizes core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, and promotes a diverse, respectful, inclusive culture with a hybrid, flexible work arrangement. Lucid’s Customer Success Team is central to maximizing customer value, with Specialists driving adoption, retention, and scalable improvements through direct interactions and scalable solutions for global customers. The Customer Success Specialist role requires understanding customer objectives, monitoring key operational metrics, delivering data-driven recommendations at scale, and developing tools and processes to ensure maximum value from Lucidchart, while communicating primarily by email and also via screen shares or calls as needed. Candidates should have a bachelor’s degree, 2+ years in a client-facing or technical role, a strategic and ownership mindset, strong communication, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications including technical aptitude, curiosity, and prior CS experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds values of innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive culture. It operates as a hybrid workplace that supports work-life balance by allowing remote work, office-based work, or a blend depending on the role. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Associate Customer Success Specialist role sits in the Scaled Customer Success Team, focusing on maximizing customer value through adoption, data-driven recommendations, retention metrics, and cross-functional initiatives, with most communication via email and some screen shares or calls as needed. Requirements include a bachelor’s degree, strategic thinking, strong communication, ownership, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office (Tuesdays and Thursdays), with preferred qualifications of 2+ years in a client-facing or technical role and a strong desire to become a Lucid subject-matter expert.

The role is a Senior Data Engineer in Zendesk’s Enterprise Data & Analytics team, working in an Agile environment to craft curated data products and maintain a single source of truth across Zendesk using data warehouse solutions in BigQuery/Snowflake with dbt, Airflow, and Terraform. Daily responsibilities include collaborating with teammates and business partners to capture requirements and design data models, serving as the data model SME, transforming raw data into schemas for various domains, and building ELT pipelines to ensure reliable reporting with Airflow, Fivetran, and dbt. The role emphasizes data quality, optimized warehousing processes, and promoting engineering practices (version control, CI/CD, code reviews, pair programming), while building analytics across customer 360, finance, product, and sales and automating internal processes. Requirements include 5+ years of experience with complex data pipelines and ETL in big data environments, strong data modeling/architecture and SQL skills, expertise with Snowflake, dbt, and Python (primarily), and experience integrating with SaaS APIs, along with data governance and root cause analysis capabilities. The data stack features Snowflake, Fivetran, dbt, Airflow, Kafka, and HighTouch; BI tools Tableau/Looker; and infrastructure on GCP/AWS/Kubernetes/Terraform/GitHub Actions, and the role offers a hybrid work arrangement with some in-office time, while Zendesk highlights diversity, inclusion, AI screening, and accommodations.

The Technical Lead will own the architecture, development, and implementation of Zuora Billing and Revenue solutions integrated with Salesforce CPQ and other enterprise financial systems, leading cross-functional teams to deliver integrated, scalable subscription management and revenue recognition platforms with end-to-end process automation. Key responsibilities include leading design, implementation, and support of Zuora Billing, Revenue Recognition, and Salesforce CPQ, architecting integrations between Zuora, Salesforce CPQ, ERP systems (NetSuite, SAP, Oracle), payment processors, and other financial platforms, and driving end-to-end automation of subscription management (quote-to-cash, billing, collections, revenue recognition, renewals). The role requires translating business requirements into scalable technical solutions using Zuora APIs, Salesforce capabilities, middleware (MuleSoft, Dell Boomi, etc.), and custom code, along with hands-on technical leadership, code reviews, and mentorship. Qualifications include a bachelor’s degree, 5+ years in technical roles supporting Zuora Billing and Revenue Recognition, strong Salesforce CPQ experience, proven integrations between Zuora, Salesforce CPQ, ERP/accounting systems, and payment gateways, and proficiency with Zuora and Salesforce APIs, Apex, LWC, and various integration platforms; certifications preferred. Additional details include location restrictions to Karnataka or Maharashtra, a hybrid work model with in-office expectations, Zendesk’s commitment to diversity and inclusion and AI-driven screening, and accommodations for applicants with disabilities.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of being distributed-first. They’re looking for a Portuguese-fluent Pre-Sales Solutions Engineer for SMBs (under 1000 employees) to drive solution expertise and help close deals as they expand in LATAM; Spanish is a plus. The role sits in a team that emphasizes value selling and a “play as a team” culture, working with notable customers to unlock the power of their products. Responsibilities include partnering with direct sales, partners, and SMB account teams, conducting customer discovery, mapping problems to Atlassian solutions, and leading value-based demonstrations. Additional duties involve understanding technical needs, gathering product feedback for management, tracking pipeline, and continuously learning Atlassian products and sales processes.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. - The company is looking for a Portuguese-fluent Pre-Sales Solutions Engineer for SMB customers (under 1000 employees) who will be a solution expert in the sales cycle, help solve customers’ problems with Atlassian products, and assist in closing deals, with a focus on LATAM expansion; Spanish proficiency is a plus. - The team behind this role serves over 250,000 customers and works with organizations like NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizing value selling and a culture of teamwork where employees work with Atlassian, not for it, with strong earnings potential in enterprise opportunities amid cloud and AI growth. - Responsibilities include partnering with direct sales, partners, and account teams to understand customer profiles and roadmaps, conducting discovery, identifying cross-product opportunities, and acting as a pre-sales product expert to articulate the value of Atlassian. - Additional duties involve delivering compelling value-based demos across multiple stakeholders, guiding customers’ technical needs to gain buy-in, building partnerships with SMB sellers, and continually documenting product feedback and competitive intelligence to inform product management while expanding knowledge of products and sales processes.

Atlassian supports flexible, distributed work and hires in any country with a legal entity, with interviews and onboarding conducted virtually. They are looking for a Portuguese-fluent Pre-Sales Solutions Engineer for SMB customers (under 1000 employees) who can be a solution expert in the sales cycle and help close deals. The role is central to Atlassian’s expansion across Latin America, partnering with customers throughout LATAM, with Spanish as a strong plus. The company emphasizes value selling and a “work with Atlassian, not for Atlassian” culture, offering high earnings potential in the enterprise space focused on cloud and AI. Responsibilities include collaborating with direct sales and partners, conducting customer discovery, mapping needs to Atlassian products, delivering compelling demos, guiding technical buy-in, maintaining pipeline with SMB sellers, and continuously learning and feeding product feedback.

Atlassian offers flexible work options (office, home, or a mix) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The role is a Portuguese-fluent Pre-Sales Solutions Engineer for the SMB segment (customers under 1000 employees) focused on solving business problems and helping close deals in LATAM, with Spanish proficiency a strong plus. You’ll join Atlassian’s solutions engineering team as part of the LATAM expansion, working with direct sales, partners, and larger account teams to drive value selling across the region, in a culture that emphasizes “play as a team.” Responsibilities include understanding customer problems, conducting discovery, mapping needs to Atlassian products, leading value-based demos, pursuing cross-product opportunities, guiding technical requirements, and maintaining pipeline in collaboration with SMB sellers. The role also involves documenting product feedback and competitive intelligence for product management and continuous learning to advance Atlassian’s cloud and AI-enabled offerings in LATAM.

Atlassian offers flexible work locations (office, remote, or hybrid) and can hire globally, with virtual interviews and onboarding as part of a distributed-first approach. It’s hiring a Portuguese-fluent Pre-Sales Solutions Engineer for its SMB segment (customers under 1000 employees) to be a solution expert in the sales cycle, solving customer problems and helping close deals, with a focus on LATAM expansion; Portuguese is required and Spanish is a strong plus. The future team has over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a collaborative culture where employees work with Atlassian, not just for it, with high earnings potential and opportunities in cloud and AI. Responsibilities include partnering with direct sales, partners, and account teams, understanding customer needs, mapping to Atlassian products, and leading compelling value-based demonstrations. Additional duties involve cross-product/solution expansion, documenting product feedback and competitive intelligence, and continuously learning about pre-sales, product, and process knowledge.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. It is seeking a Portuguese-fluent Pre-Sales Solutions Engineer for SMBs (under 1,000 employees) to be a solution expert in the sales cycle and help close deals, driving rapid growth in LATAM. Fluency in Portuguese is required, and Spanish is a strong plus to reach more LATAM customers. The role involves partnering with direct sales, partners, and larger account teams to understand customer needs, map them to Atlassian products, and lead compelling value-based demos across multiple stakeholders. Responsibilities include identifying cross-product opportunities, documenting customer pain points, maintaining broad product knowledge, collecting feedback for product management, and continuously improving pre-sales and sales processes.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally for any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They are looking for a Portuguese-fluent Pre-Sales Solutions Engineer for their SMB segment (customers under 1000 employees) to be a solution expert in the sales cycle and help close deals, with the role supporting LATAM expansion and Portuguese required (Spanish a plus). The future team serves over 250,000 customers and emphasizes value selling, teamwork, and a culture where employees collaborate with Atlassian rather than merely work for it, with strong earnings potential from enterprise opportunities in cloud and AI. Responsibilities include partnering with direct sales, partners, and larger account teams to understand customer profiles, discovery, map business problems to Atlassian products, identify cross-product opportunities, and lead compelling value-based demonstrations. Additional duties involve articulating customer technical needs to gain buy-in, forging partnerships with SMB sellers, collecting product feedback and competitive intelligence for internal use, and continuously learning about pre-sales processes and Atlassian products.

Atlassian offers flexible work locations and hires globally with virtual interviews and onboarding as part of a distributed-first approach. They are seeking a Portuguese-fluent Pre-Sales Solutions Engineer for SMB customers (under 1000 employees) to drive rapid expansion across LATAM, with Spanish as a strong plus. The role emphasizes being a solution expert in the sales cycle, solving customers’ hardest business problems with Atlassian products and helping close deals. Responsibilities include partnering with direct sales, partners and SMB accounts, conducting discovery, mapping business problems to Atlassian solutions, identifying cross-product opportunities, and leading value-based demos. It requires broad product knowledge, the ability to gain customer buy-in, building strong SMB seller partnerships, gathering feedback and competitive intelligence, and ongoing learning of pre-sales processes and product offerings.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first model. The company is looking for a Portuguese-fluent Pre-Sales Solutions Engineer for its SMB segment (customers under 1000 employees) to be a solution expert throughout the sales cycle, solving customers’ toughest problems and helping close deals in LATAM; Spanish is a plus. In this role you’ll partner with direct sales, partners, and larger account teams to profile customers, understand business problems and roadmaps, and identify cross-product/solution opportunities. You’ll be a product expert, lead value-based demonstrations, understand customers’ technical needs, and guide them to see how Atlassian’s portfolio can transform their work. The position emphasizes a collaborative, value-driven culture with ongoing learning, strong LATAM growth potential, and close collaboration with SMB sellers to optimize the selling cycle and provide product feedback.

- Atlassian supports flexible work locations—office, home, or hybrid—and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. - Atlassian is seeking a Portuguese-fluent Pre-Sales Solutions Engineer for its SMB segment (customers under 1000 employees) to be a solution expert in the sales cycle, solve customers' major business problems with Atlassian products, and help close deals, with a focus on expanding in Latin America; Portuguese fluency is required and Spanish is a strong plus. - The role operates within a team that serves over 250,000 customers and emphasizes value selling, teamwork, and a culture where employees work with Atlassian, not for Atlassian. - Responsibilities include partnering with direct sales, partners, and SMB account teams to understand customer profiles and problems, map to Atlassian products, lead value-based demonstrations, explore cross-product opportunities, and drive customer buy-in and internal product feedback. - Additional duties involve maintaining pipeline with SMB sellers, documenting feedback and competitive intelligence, and continuously learning to improve pre-sales, product, solution, and process knowledge.

- Atlassian supports flexible, distributed-first work arrangements, allowing employees to work from home, in an office, or hybrid, with a Bangalore office and remote options across India under "TEAM anywhere." - The company hires globally wherever it has a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. - The Principal Software Engineer role is a technical leader and hands-on contributor who designs and optimizes high-scale, distributed storage systems built on AWS. - Key responsibilities include designing and implementing backend storage services for high throughput, low latency, and fault tolerance; driving scalability, availability, and efficiency; leading architecture reviews and root-cause analyses; mentoring engineers and shaping long-term storage strategy; and applying expertise in storage consistency models, data partitioning, indexing, and caching. - Collaboration with Site Reliability Engineers on observability, disaster recovery, and compliance, and advocacy for automation, IaC, and DevOps best practices using Terraform, CloudFormation, Kubernetes (EKS), and CI/CD pipelines to enable scalable deployments.

Atlassian offers flexible work arrangements—office, home, or hybrid—across a global workforce, with virtual interviews and onboarding as part of a distributed-first approach, and a Bangalore office with remote options across India under the TEAM anywhere program. As a Principal Software Engineer, you will be a technical leader and hands-on contributor responsible for designing and optimizing high-scale, distributed storage systems built on AWS. Your primary responsibilities include designing, implementing, and optimizing backend storage services to achieve high throughput, low latency, and fault tolerance, while working with senior engineers and cross-functional teams to improve scalability and reliability. You will mentor senior engineers, contribute to technical roadmaps, shape long-term storage strategy, and drive best practices in storage consistency models, data partitioning, indexing, and caching. You will collaborate with Site Reliability Engineers to implement observability, monitoring, disaster recovery, and compliance, and advocate automation and DevOps practices using IaC and tools like Terraform, AWS CloudFormation, Kubernetes (EKS), and CI/CD pipelines.

Zendesk is seeking a collaborative Senior Analyst, Ops Integration to ensure accurate and fast employee lifecycle administration while turning ad hoc processes into scalable capabilities and solving problems to drive efficient, scalable solutions. Responsibilities include turning ad hoc processes into scalable capabilities with playbooks, serving as the escalation path for the Service Excellence team, coordinating IT/Procurement/Legal for lifecycle tasks, leading process and systems work streams for initiatives like M&A and new country setups, and driving cross-functional alignment plus rapid resolution of ownerless issues while defining data metrics. Requirements include a bachelor's degree in HR/Business, 4–6 years in HR operations, strong problem-solving and communication skills, the ability to manage multiple projects, a passion for efficient processes, and Workday experience (Zendesk experience preferred) along with Excel/Google Sheets and experience in process improvement, data analysis, and reporting. The role is based in Mexico City or the State of Mexico with a hybrid arrangement requiring some in-office presence, with the specific schedule determined by the hiring manager. Zendesk emphasizes diversity, equity, and inclusion, notes AI may be used for screening in accordance with policy, and provides accommodations for applicants with disabilities.

The role is a Business Development Representative for SMB UKI within Zendesk's Sales Development team, focused on driving new business and supporting the growth of the EMEA region. Responsibilities include managing a busy outbound pipeline, delivering a top-notch customer experience, and creatively prospecting into cold accounts as well as new divisions of existing Zendesk customers. Requirements include at least 6 months in a sales-related role, an interest in consultative SaaS sales, strong communication skills, English fluency, a bachelor’s or master’s degree preferred, and a hybrid Lisbon-based work arrangement. Zendesk offers a supportive culture with leadership development, a buddy system, and flexible hybrid work options with the necessary tools to succeed. The company commits to equal opportunity and inclusion, provides accommodations for applicants with disabilities, and notes that AI or automated screening may be used in the hiring process.

The Senior Solution Engineer at The Adaptavist Group engages with clients in a consultative, cross-stakeholder manner to discover challenges and propose solutions, using technical service knowledge to guide discussions and move opportunities forward with Account Management and delivery teams. They collaborate on solution architecture, attend sales calls from a technical perspective, conduct deep technical discovery, develop problem statements, craft solutions, and expand reach in key accounts by positioning additional products and services across the Adaptavist Group while gaining expertise in at least one practice (Cloud, ITSM, DevOps, Agile, Work Management). The role aims to drive client retention by maintaining trusted-advisor status through high-level business conversations and identifying future opportunities within practices. In addition to technical work, they coordinate with colleagues on customer solution proposals, participate in quarterly business reviews, leverage CRM to track interactions and plan strategic actions, and assist in expanding in key accounts and campaigns. They also handle customer advocacy by delivering demonstrations of Adaptavist solutions and partners (predominantly Atlassian, GitLab and AWS), participating in industry events, providing thought leadership, supporting marketing campaigns, and conducting competitor analysis to plan tactical actions and ensure delivery meets the agreed problem statement.

With over 30,000 customers including a third of the Fortune 500, Tempo offers integrated solutions across time tracking, capacity and resource planning, portfolio management, roadmapping, program management, and reporting to help teams plan with confidence and execute with clarity. The company originated as the #1 Jira time-tracking solution and has grown into a trusted Atlassian ecosystem brand, operating as a remote-first organization that values craft, collaboration, and products with heart. The Principal Product Manager for Capacity & Time Tracking will lead strategy, growth, and evolution of Tempo’s flagship products, owning the vision and roadmap across multiple product lines and ensuring seamless integration across Tempo’s portfolio to improve retention and trust. Requirements include 10+ years in product management (5+ leading multi-product portfolios), experience in work management/capacity/portfolio/time tracking products with Atlassian familiarity, a strong customer-centric approach, analytics/AI/ML awareness, and a bachelor’s degree (MBA or advanced degree is a plus). Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, a collaborative and inclusive culture, and an equal-opportunity workplace where resumes should be submitted in English.

The Senior Commercial Account Executive for Zendesk's Japanese team will lead and develop a subset of Commercial accounts, create new business and expansion opportunities, and collaboratively define a GTM strategy with the larger Zendesk team. Responsibilities include developing detailed multi-year account plans, nurturing CXO relationships, building a partner ecosystem with Zendesk’s Channels and Alliances teams, adhering to the Zendesk sales process, and coordinating with Solution Architecture to influence product direction by capturing customer feedback. Requirements include at least 6+ years in enterprise software or SaaS with strong experience selling in the Japan market, a track record of selling to VP and C-level executives, managing and closing complex sales cycles, consistent over-achievement against targets, and excellent verbal and written communication skills; travel willingness and agility experience are also expected. The role offers a hybrid work arrangement with part of the week in the local office and part remote, with the specific in-office schedule determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI screening in hiring, and provides reasonable accommodations for applicants with disabilities; interested applicants can request accommodations via email.

The role is Threat Prevention Engineering in Zendesk's Cyber Defence Fusion Center, based in Poland, focused on designing, building, and implementing cloud-based threat prevention solutions for our SaaS environment, with a hybrid work model of one day in the office per week and additional Recharge Friday days off (one per quarter) plus in-office perks like lunches, breakfasts, and massage sessions. You will design and implement advanced threat prevention infrastructure, leverage DevOps to develop and manage security solutions, write code in Go, Python, and Java, integrate diverse security tools into a cohesive ecosystem, conduct risk reviews, and collaborate with software engineering, IT, and compliance teams to advance security capabilities. Requirements include at least five years in a security-relevant software or DevOps engineering role, experience with Docker, Kubernetes, Terraform, and Ansible, experience with data lake solutions such as Snowflake, broad enterprise security tool knowledge, programming experience, and strong AWS proficiency (EC2, S3, Lambda, DynamoDB, ELB, IAM, KMS) plus excellent written and verbal communication for global asynchronous work. Nice-to-have items include AWS or cloud certifications, security certifications (SABSA, CISSP, GSEC, GWEB, GPEN, OSCP, CEH, CCSP), involvement in security user groups or conferences, and experience with ML models, LLM prompt engineering, MCP servers, and leveraging AI solutions to solve security problems. Compensation details include Poland base salary range PLN 257,000 to PLN 385,000 annually, with potential bonuses and incentives based on performance; the hybrid schedule is team-level and determined by the hiring manager; Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applications, and provides accommodations for applicants with disabilities.

Zendesk’s Copenhagen office is hiring a Frontend Engineer for the Knowledge team to build AI-powered, customer-facing knowledge management features using React and TypeScript in a modern stack, focusing on reliability and strong user experiences. The role involves developing frontend features, collaborating with ML scientists and product teams to add AI capabilities, participating in agile processes, and ensuring usability, accessibility, and performance. Candidates should have 3+ years of frontend experience with React/JavaScript/TypeScript, a solid understanding of software design and service-oriented architectures, familiarity with Ruby on Rails or Node.js and REST/GraphQL APIs, and strong communication skills; experience with AI-related frontend features is a plus. Preferred qualifications include a degree in CS or related field, experience with event-driven architectures, content management systems, cloud deployment (Docker, Kubernetes, AWS), observability tools, and prior AI/LLM frontend work. The role offers a hybrid onsite/remote arrangement, a diverse and inclusive culture, and Zendesk’s commitment to fair hiring with AI screening and accommodations, with the tech stack spanning React/JS/TS on the frontend, Rails/Node/GraphQL/REST on the backend, AWS/Kubernetes/Docker for infrastructure, and data tools like MySQL, Redis, Elasticsearch, Aurora, and S3.

The role is a Sales Operations Specialist on Zendesk’s Global GTM xDR Operations team, serving as the analytical and strategic partner to APAC Sales Development leadership to drive the efficiency and impact of the top-of-funnel motion in the region. Key responsibilities include creating and distributing dashboards and reports for SDR/BDR teams, analyzing top-of-funnel metrics (lead volumes, MQL/SQL conversion, persistence, campaign performance), shaping AI/automation strategies for the GTM stack, resolving data quality issues in the funnel, providing front-line tool and data support via Zendesk, and ensuring cross-functional alignment with Revenue Operations, Marketing, and Systems. Basic qualifications are 1–2 years in Sales Operations or related roles, experience in a SaaS/subscription environment, strong analytical skills with the ability to translate data into actionable insights, experience with GTM stacks (Salesforce, Tableau/Looker, Snowflake) and Sales Intelligence platforms (e.g., ZoomInfo, Lusha), and proficiency with Google Workspace. Preferred qualifications include working knowledge of SQL, familiarity with lead routing/management tools like LeanData, experience with Sales Engagement platforms such as Groove or Outreach, and a demonstrated enthusiasm for AI, technology, or IT innovations. The role offers a hybrid work model with some in-office presence; Zendesk emphasizes a collaborative, inclusive culture and global diversity, may use AI screening in hiring, and provides accommodations for applicants with disabilities, consistent with AA/EEO/Veterans/Disabled policies.

Figma is hiring an experienced support leader to build and grow a new enterprise-focused Support team, with hybrid roles available from London or Tel Aviv. The role emphasizes delivering premium customer experiences, coaching the team to hit critical KPIs, and partnering with Product Support Operations to scale and improve support delivery. You will collaborate with the leadership team to unblock high-value customers, support complex migrations, manage major account transitions, and surface insights from Voice of the Customer, Product, and Engineering to drive product and journey improvements. The ideal candidate has 4+ years of leading enterprise SaaS support teams, a track record of cross-functional collaboration with Sales and Engineering, and deep understanding of enterprise concepts such as SSO, SCIM, APIs, provisioning, domain management, and security workflows. Figma promotes diversity and equal opportunity, offers accommodations for applicants, and requires cameras-on for video interviews with in-person onboarding, inviting applicants to apply even if their experience isn’t a perfect match.

Tempo is a remote-first software company with 30,000+ customers, including a third of the Fortune 500, offering a suite of integrated time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting within the Atlassian ecosystem. As Principal Product Manager for Capacity & Time Tracking, you will own the strategy, growth, and evolution of Tempo’s flagship products to help organizations plan realistically and connect day-to-day work with strategic outcomes, working closely with senior Product and Engineering leaders, customers, and cross-functional partners. Responsibilities include setting a cohesive product strategy and vision, owning end-to-end roadmaps across multiple product lines, maintaining the voice of the customer, delivering integrated, solution-based offerings, advancing analytics and insights, enabling cross-product collaboration, and supporting go-to-market efforts. The ideal candidate has 10+ years of product management experience (including 5+ years leading multi-product portfolios), is familiar with time tracking, capacity planning, and related products, has Atlassian ecosystem experience (Jira/Confluence), and can leverage analytics and AI/ML insights, with a strong communicator mindset; Bachelor’s degree in Business, Computer Science, Engineering, or a related field; an MBA or advanced degree is a plus. Tempo emphasizes impact, innovation, collaboration, and growth, with remote work, unlimited vacation, comprehensive benefits, professional development opportunities, diverse teams, and opportunities for travel and in-person meetups within an equal-opportunity workplace.

The Innovation Architect acts as a Solution Architect for collaboration within Miro's MOST program, an annual enterprise services subscription providing 240 hours per year to help design, implement, and scale Miro-based collaboration across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow adoption challenges, designing governance and operating models, and creating an outcomes-driven roadmap that evolves with needs. Responsibilities include leading discovery and alignment sessions, conducting assessments, designing governance and templates, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building lightweight prototypes, and providing ongoing advisory support and progress tracking. Required qualifications include 6+ years in consulting/change management/Agile/digital collaboration, ability to lead structured discovery and cross-functional adoption, familiarity with governance frameworks and workflow mapping, fluency in Miro (or similar tools), and near-native Japanese with business English, plus strong communication and stakeholder-management skills. The role aligns with Miro's culture and benefits, including a competitive equity package, wellbeing and learning allowances, insurance, English lessons, travel allowances, and a commitment to diversity and inclusion as part of Miro's mission to empower teams.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, translating business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders, with MOST providing 240 hours per year of enterprise-grade services to design, implement, and scale collaboration across teams and geographies. They lead discovery to define goals, workflows, and adoption milestones and design governance, operating models, and an outcome-driven solution roadmap that evolves with customer needs. They facilitate workshops, build lightweight prototypes and templates, enable change management, and coordinate with IT/Admin to standardize workspace setup, governance, and reduce tool sprawl, while tracking progress, flagging risks, and re-prioritizing as necessary. Requirements include 6+ years in consulting/change management or related fields, experience with enterprise-scale adoption, ability to synthesize insights into actionable recommendations, cross-functional enablement, familiarity with collaboration governance and platforms (preferably Miro), and strong communication with near-native Japanese and business English. Perks include competitive equity, wellbeing and health allowances, insurance, learning budget, English lessons, and travel support, and Miro emphasizes belonging, diversity, and an innovative, collaborative culture.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription providing 240 hours per enterprise to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape a structured, outcomes-driven roadmap that adapts as needs evolve. Key responsibilities include leading discovery, facilitating vision and alignment, conducting collaboration and workspace assessments, designing governance (structure, naming, access, lifecycle, templates), guiding change management, coaching on best practices and AI-enabled workflows, and building prototypes and reusable templates; they also facilitate workshops across Agile ceremonies, product development, design thinking, and strategy. They collaborate with IT/Admin to establish standards, reduce tool sprawl, and drive workspace governance, track milestones, flag risks early, and adjust plans; they work with CSMs, Architects, and Engagement Managers to ensure consistent delivery and contribute to internal playbooks and assets while staying current on Miro innovations. The role requires 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling enterprise teams to adopt tools and drive adoption; strong communication and stakeholder management skills; near-native Japanese and business-level English proficiency, and it outlines competitive benefits and growth opportunities.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro's MOST program, a yearly enterprise professional services subscription providing 240 hours to design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures in Miro, diagnose workflow adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves with needs, serving as trusted advisors to both business and technical stakeholders. Key responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, designing governance structures and templates, guiding change management, coaching on best practices and AI-enabled workflows, and building prototypes and reusable templates while tracking progress and adjusting plans as needed. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; experience enabling cross-functional teams to adopt tools or improve collaboration maturity; familiarity with governance frameworks and workspace architecture; fluency in English with near-native Japanese; and comfort with Miro or similar platforms. Benefits cover a competitive equity package, wellbeing support, insurance, annual health check reimbursement, learning and development allowances, English lessons, and travel assistance, all within Miro’s stated commitment to diversity, inclusion, and a privacy-aware recruitment process.

The Innovation Architect acts as a Solution Architect for Miro's MOST (Miro Optimization Services & Training) program, a yearly 240-hour enterprise service to help customers design, implement, and scale collaboration in Miro. They translate business strategy into scalable collaboration architectures, diagnose adoption barriers, design governance and operating models, and create an outcomes-driven roadmap, serving as trusted advisors to both business and technical stakeholders. Responsibilities include leading discovery, facilitating vision and prioritization sessions, conducting assessments, designing governance, guiding change management, coaching on best practices, building prototypes, and coordinating with IT/Admin to ensure consistency and reduce tool sprawl. Requirements call for 6+ years in consulting or related fields, proven ability to lead structured discovery and cross-functional adoption, familiarity with governance frameworks and design thinking, experience with Agile methods and human-centered design, and fluency in Miro or similar tools, with near-native Japanese and business-level English. Benefits include a competitive equity package, wellbeing and insurance provisions, learning allowances, English lessons, travel support, and a culture that emphasizes inclusion and empowering teams.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription offering 240 hours of guidance to design, implement, and scale Miro-based collaboration across an organization. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and craft an outcomes-driven roadmap. Key responsibilities include leading discovery, facilitating alignment sessions, conducting assessments, designing governance, guiding change management, coaching on best practices and AI workflows, building prototypes and templates to accelerate adoption, and tracking milestones and risks while collaborating with other teams. Requirements include 6+ years in relevant fields, the ability to lead structured discovery and cross-functional enablement, familiarity with governance and workspace architecture, experience with Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar tools, and near-native Japanese with business English. Miro offers benefits such as competitive equity, health and wellbeing allowances, insurance, an annual learning budget, English lessons, and a culture emphasizing belonging, diversity, and innovation.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours to help design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose adoption challenges, design governance and operating models, and create an outcomes-driven roadmap while serving as trusted advisors to both business and technical stakeholders. Key responsibilities include leading discovery and alignment sessions, conducting workflow and workspace assessments, implementing governance, guiding change management, coaching on best practices and templates, facilitating workshops, building prototypes, and tracking progress against milestones with risk management. Requirements include 6+ years in consulting or related fields, ability to lead structured discovery and cross-functional adoption, strong cross-functional collaboration skills, proficiency with governance frameworks and design thinking, familiarity with Miro or similar tools, and near-native Japanese with business English. Perks include competitive equity, wellbeing and insurance, health check reimbursement, learning allowance, English lessons, and travel allowance; Miro is a diverse, inclusive company serving 100M+ users and 250,000 companies, with a mission to empower teams to create the next big thing.

The Innovation Architect in Miro’s MOST program acts as a Solution Architect for collaboration and ways of working, within a 240-hour-per-year enterprise professional services subscription designed to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable Miro architectures, diagnose workflow adoption challenges, design governance and operating models, and create an outcomes-driven solution roadmap that evolves with needs. Responsibilities include leading discovery and prioritization sessions, conducting assessments, building governance frameworks, guiding change management, coaching on best practices and AI workflows, facilitating workshops, prototyping templates, aligning IT/Admin standards, recommending process improvements, and providing ongoing advisory support while tracking milestones and risks. The role requires 6+ years of relevant experience in consulting, change management, Agile transformation, or digital collaboration; strong cross-functional enablement; ability to map workflows and diagnose adoption barriers; familiarity with governance, workspace architecture, and lifecycle management; experience with Human-Centered Design/Design Thinking/Agile; fluency in Miro (or similar tools); and near-native Japanese with business-level English. Miro offers a competitive equity package and benefits such as health insurance, learning allowances, English lessons, and travel support, and emphasizes its mission to empower diverse, inclusive collaboration while maintaining recruitment privacy practices.

The Innovation Architect is the Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly 240-hour professional services subscription for enterprise customers to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable Miro architectures, diagnose workflow and adoption challenges, design governance and operating models, and create a structured, outcomes-driven roadmap that adapts as needs evolve. Responsibilities include leading discovery and planning, facilitating alignment sessions, conducting assessments, designing governance, guiding change management, coaching on best practices and AI workflows, running workshops, building prototypes, coordinating with IT for standards, and tracking milestones and risks. Requirements cover 6+ years in consulting/change management/Agile/digital collaboration, experience enabling cross-functional teams, familiarity with collaboration governance and workspace architecture, design thinking/Agile methods, and fluency in Miro (preferred) with near-native Japanese and business English. Benefits include a competitive equity package, wellbeing and insurance perks, health checks, learning and English-language allowances, travel stipend, and a culture focused on belonging, collaboration, and ongoing growth at Miro.

The Innovation Architect at Miro’s MOST program acts as a Solution Architect for collaboration, translating business strategy into scalable Miro-based architectures and serving as a trusted advisor to both business and technical stakeholders. MOST is an annual enterprise professional services subscription providing 240 hours per year to design, implement, and scale collaboration solutions across teams and geographies, with the architect leading discovery, defining outcomes, and creating an adoption-focused roadmap within that allocation. Responsibilities include governance design (workspace structure, naming, access, lifecycle, templates), change management, facilitation of workshops, building templates and prototypes, IT stakeholder alignment, and ongoing advisory support to track milestones and re-prioritize as business needs evolve. The candidate should have 6+ years in consulting or related fields, experience enabling cross-functional teams to adopt tools, familiarity with governance frameworks and collaboration platforms (preferably Miro), and near-native Japanese with business English, plus strong communication and adaptability. Miro offers a competitive equity package, wellbeing benefits, learning allowances, English lessons, travel support, and a culture that emphasizes inclusion and belonging, supported by a global presence and a Recruitment Privacy Policy governing applicant data.

The Senior Solutions Consultant role at Zendesk focuses on transforming how government agencies use Zendesk's AI-powered CX and ES platform, acting as a trusted advisor and technical thought leader across Sales, Product, Engineering, and Customer Success. Key responsibilities include leading technical and business discovery, architecting AI-driven solutions, owning end-to-end technical engagements (design, pilots, value proofs), and integrating secure, scalable workflows with Zendesk APIs, middleware, and cloud platforms. The position also emphasizes collaborating to align customer needs with product roadmaps, measuring impact with Zendesk analytics, promoting AI adoption, and staying ahead by advancing expertise in AI and CX/ES tech. Required qualifications include 7+ years in presales or solutions consulting in SaaS/CX/CCaaS/AI, demonstrated pilots/POCs, knowledge of AI technologies and domains like CCaaS, ITSM, BI, plus strong storytelling and communication skills, a bachelor’s degree, and willingness to travel. Compensation ranges from $188k-$282k OTE in the US (80/20 base/commission) with potential bonuses, while Zendesk highlights its inclusive culture, hybrid work policy, AI-based screening, and equal opportunity employment with accommodations available.

Zendesk is hiring an exceptional Zendesk Consultant for its CX Accelerator Team, requiring deep Zendesk expertise, hands-on configuration, and a readiness to work on 4-6 week client engagements with travel as needed. The role aims to transform customer experiences by optimizing Zendesk implementations, drawing on backgrounds such as Assist Consultant, Professional Services Consultant, or tech-savvy Customer Success Manager with a customer-centric approach. Key responsibilities include client engagement and discovery, guidance on best practices, hands-on Zendesk design and integration work, coordinating with technical resources, end-to-end project management, training, enablement, continuous improvement, and travel to client sites. Requirements include extensive hands-on Zendesk configuration experience with SME knowledge of WEM and/or AI, a solid understanding of customer support operations and CRM systems, proven consulting experience in agile environments, plus strong communication, relationship-building, problem-solving, and adaptability. The role offers a US OTE of $160,000–$240,000 (70/30 base/commission), potential bonuses and benefits, a hybrid work model with some in-office days, and Zendesk’s commitment to diversity and equal opportunity, with AI screening noted in the process.

Tempo serves over 30,000 customers, including about a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Founded in 2007 as a time-tracking tool, Tempo evolved into the #1 time management add-on for Jira and expanded through acquisitions within the Atlassian ecosystem. The company is now building a unified Adaptive Strategic Portfolio Management platform and is hiring a VP of Product to own the platform business, lead 0-1 commercialization, and drive product-market fit. Responsibilities include setting commercial strategy and pricing, expanding beyond Jira to multi-ecosystem integrations, coordinating shared services, and shaping a high-performing, data-driven product organization. Requirements include 12+ years in B2B SaaS product management with leadership experience, platform and ecosystem expertise, a strong commercial mindset, change-management ability, and the capacity to manage matrixed resources; Tempo also emphasizes a remote-first culture, generous benefits, unlimited vacation, and inclusive hiring.

Tempo serves 30,000+ customers including a third of Fortune 500, offering integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting, and is the #1 time management add-on for Jira in the Atlassian ecosystem. Since 2007, Tempo evolved from a time-tracking tool to a leading Atlassian ecosystem brand, now pursuing a unified Adaptive Strategic Portfolio Management platform to help organizations plan, adapt, and deliver at scale. The VP of Product will own this platform business, leading 0-1 commercialization, driving product-market fit, pricing and packaging, and ensuring alignment with the existing embedded apps while expanding beyond Jira to other work management systems. Responsibilities include coordinating shared services across Growth, Design, and UX Research; driving acquisition, retention, and usability; connecting the legacy marketplace apps to the new platform; and building a high-performing, data-driven product organization. Ideal candidates have 12+ years in B2B SaaS product management with platform experience and a commercial mindset, and Tempo offers remote-first work, unlimited vacation in many locations, comprehensive benefits, professional development, an inclusive culture, and equal opportunity employment.

GitKraken’s DevEx platform serves over 40 million developers and 100,000 organizations worldwide, combining built-in AI with powerful workflow orchestration and seamless integrations across desktop, CLI, IDE, web, and mobile. They’re seeking a strategic, execution-focused Director of Sales to lead the next growth phase, driving the Content-Led Sales Assist model as a high-impact player-coach who maintains a personal sales territory and leverages HubSpot and SEI selling expertise to expand in Mid-Market and Enterprise. Key responsibilities include personal revenue contribution, deep technical acumen in developer workflows and SEI products, owning HubSpot CRM operations, enforcing lead-response SLAs, mentoring AEs/SDRs, and refining GTM strategy with accurate forecasting. Requirements include 7+ years of progressive B2B SaaS sales experience with at least 2 years in sales leadership, SEI/engineering analytics selling background, success selling to VP/CTO-level engineering leaders, and strong HubSpot proficiency for leadership and pipeline management. The role offers competitive compensation with performance-based raises, a comprehensive benefits package, flexible time off, parental and pet-related perks, 401(k) with company matching, and remote-US eligibility with Scottsdale, AZ as headquarters, alongside a firm commitment to diversity and equal opportunity.

Zendesk is hiring a Staff Software Engineer for the AI Copilot team to deliver AI/ML-powered features at scale within a culture-focused environment. You will work with ML scientists and engineers, lead technical design, build tools for model experimentation and management, collaborate with DevOps/feature/platform/product teams, and drive initiatives to improve scalability and robustness while mentoring others. Required qualifications include fluency in Python or Ruby, 7+ years building and operating large-scale applications with technical leadership, proficiency with REST APIs, Kafka, Docker, Kubernetes, and AWS or GCP, the ability to navigate ambiguity, and a drive to apply AI/ML at scale. Preferred qualifications include experience with Airflow or Metaflow, LLM evaluation/monitoring tooling, PyTorch, and SQL or DBT; the tech stack features Python and Ruby, AWS, PyTorch, Airflow/Metaflow, S3/RDS/MySQL/Snowflake, Docker/Kubernetes, and heavy use of LLM technology. The role is hybrid (part in-office with schedule determined by the manager), and Zendesk emphasizes fairness and equal opportunity, with AI screening and accommodations for disabilities available upon request via email.

The Krakow-based role is for a Product Manager of omnichannel routing who will define and prioritize the product roadmap and help evolve AI-enabled routing in collaboration with cross-functional teams. You’ll work with engineers, designers, and product marketers to deliver cross-functional projects, meet with customers, analyze data and competitors, and communicate a clear vision for a simple yet powerful product. Basic qualifications include 2+ years of product management in an agile environment, strong problem-solving skills, the ability to balance long-term strategy with incremental value, customer insight, excellent written communication, and data-driven decision making, plus a drive to learn and mentor. Preferred qualifications include experience in the Customer Experience industry and backgrounds in design, engineering, or data analysis. Zendesk emphasizes equal opportunity and a hybrid work model in Poland, with a base salary range of PLN 240,000–360,000 plus potential bonuses or benefits, and accommodations available; the company also highlights its commitment to diversity and may use AI in screening.

This role designs, develops, and deploys workflow automations across Employee Services, IT, and People Operations, partnering with business stakeholders and IT to analyze and reimagine complex processes through automation, AI, and integrations, using tools such as Zendesk, Workato, Google Workspace, Slack, and Workday. You’ll experiment with AI-powered agents and workflow frameworks, collaborate with the AI & Automation Director, AI Governance, and Enterprise Architecture to pilot tools responsibly, and create reusable automation templates and documentation to accelerate adoption. Responsibilities include assessing automation requests, maintaining a backlog, prioritizing work with leadership based on impact and strategic objectives, and supporting performance metrics like ROI, time-savings, and productivity gains for continuous improvement. Basic qualifications include a bachelor’s degree or equivalent, 3–5 years designing and deploying automations, hands-on experience with iPaaS/RPA tools (e.g., Zapier, n8n, Make, Workato, UiPath), familiarity with AI APIs, ITSM/HR workflows, REST/JSON/webhooks, and solid programming fundamentals, plus agile collaboration and strong communication. The role is hybrid with in-office presence and must be located in Mexico City or Estado de Mexico, with specifics determined by the hiring manager; Zendesk is an equal opportunity employer that may use AI for screening and provides accommodations upon request.

- Atlassian offers flexible work options—office, home, or hybrid—to help employees balance family, personal goals, and priorities, and hires in any country with a legal entity. - They are seeking a Solutions Engineer ITSM/ESM to expand their enterprise business and team. - The role involves working directly with enterprise sales teams and channel partners to understand customer needs, strategize winning sales cycles, deliver value-based demonstrations, support enterprise proofs of concept, and close deals. - The candidate should be customer-obsessed and capable of collaborating with cross-functional teams to investigate client pain points and map requirements to Atlassian capabilities, while aligning the account plan with sales management. - Responsibilities also include delivering compelling presentations, demos, and proofs of concept, and working with product management to incorporate customer feedback to advance Atlassian’s product line.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a blend, and hires people in any country where they have a legal entity. They are seeking a Solutions Engineer ITSM/ESM to support growth and enterprise deals, collaborating with enterprise sales teams and channel partners. The role involves understanding customer needs, strategizing to win sales cycles, delivering value-based demos, supporting proofs of concepts, and ultimately closing business. You will work with cross-functional teams to drive the customer journey and map client business and technical requirements to Atlassian capabilities. You’ll also partner with sales management to align the account plan, deliver compelling presentations and POCs, and work with product management to provide customer feedback to advance Atlassian’s product line.

Zendesk is hiring an Employee Service Sales Specialist to grow its Employee Service SaaS business by building relationships with decision-makers, acquiring new customers, and expanding existing partnerships. The role focuses on positioning Employee Service use cases, collaborating with the sales team across the full sales cycle, and delivering ROI analyses to support purchasing decisions. Candidates should have a BA/BS, at least 10 years in HR/IT service and operations management, at least 3 years in Employee Service sales, a proven quota record, and the ability to navigate complex multi-month sales cycles with proof-of-concept stages. The position requires strong communication, an entrepreneurial, collaborative mindset, and willingness to travel, with a hybrid work model that combines in-office and remote work. Zendesk emphasizes equal opportunity, diversity, and accommodations, notes that AI may screen applications, and provides information about accessibility and EEO rights.

The Senior Solutions Consultant at Zendesk handles all technical, solution, and competitive aspects of the sales cycle, acts as the technical bridge between Account Executives and prospects, and owns the prime technical relationship to ensure customer happiness through onsite, online, and virtual engagements. Requirements include 5+ years of mid-market/enterprise software sales, the ability to map RFI/RFP requirements to software solutions, excellent interpersonal and communication skills, strong discovery and objection-handling abilities, and experience scoping, managing, and executing customer pilots and proofs of concept with defined success criteria and timelines. The role also requires knowledge of web/scripting technologies (HTML, CSS, JavaScript), prompt engineering, and SaaS applications, plus outstanding problem-solving and solution scoping abilities, including the capacity to learn emerging AI technologies quickly and to use LLMs like ChatGPT and Gemini where appropriate. Desirable skills include experience in contact centers, vertical industry expertise, prior consulting in enterprise software implementations, familiarity with Customer Service Software, ITSM, data warehousing, BI, and workforce engagement, and experience developing or selling AI solutions, as well as formal B2B/Sandler or Challenger-style sales training. The US annualized OTE ranges from $151,000 to $227,000 with an 80/20 base/commission mix and potential bonuses, with travel up to 40%; Zendesk also highlights a hybrid work model, commitment to diversity and inclusion, and equal opportunity employment, including accommodation for disabilities.

Zendesk's Enterprise BI & Reporting team is seeking a proactive BI Lead (Senior Analyst) to support enterprise dashboards using Tableau, Looker, and Snowflake, enabling scalable self-service capabilities and standards across the organization. The role is a technical expert responsible for eliciting requirements, analyzing data, recommending BI solutions, and building insightful visualizations, while guiding stakeholders and mentoring other BI analysts. Key responsibilities include refining requirements with internal customers, translating business needs into BI solutions, developing user materials, performing data profiling and statistical analyses, and delivering dashboards, reports, or datasets that impact the business. Required qualifications include a Bachelor's in Information Systems or equivalent, 5+ years in a BI/Analytics role with large-scale BI experience, strong SQL/Python and BI tools (Looker, Looker Studio, Tableau), data modeling and data warehouse experience, ability to lead large BI projects, travel up to 5%, and eligibility to work from Mexico City or Estado de Mexico with a hybrid onsite schedule. Zendesk emphasizes a diverse, inclusive workplace, hybrid working arrangements, AI screening per company guidelines, and accommodations for applicants with disabilities, with opportunities to work in offices around the world.

Zendesk is hiring a Dutch-speaking Business Development Representative to join its Sales Development team for EMEA, responsible for driving new business and building the regional sales pipeline through outbound prospecting across startups, unicorns, and enterprise customers. You will be a key team member, managing a busy outbound pipeline, delivering top-class customer experience, and creatively sourcing new leads using social tools while expanding into new groups and divisions of existing Zendesk customers. Requirements include at least 6 months in a sales-related role, a passion for consultative SaaS sales, strong written and verbal communication, fluency in English and Dutch (Danish/Swedish a plus), and a preference for a Bachelor's/Master's degree; hybrid work must include time in the Lisbon office. Zendesk offers a supportive culture with leadership focused on development, a buddy system, and flexible work options with equipment and tools provided to succeed in either location, reflecting its hybrid approach and emphasis on DEI. The company may use AI in screening applicants; Zendesk is an equal opportunity employer committed to diversity and inclusion, offering accommodations on request via peopleandplaces@zendesk.com.

Atlassian supports a distributed-first, flexible work model that lets employees choose to work from an office, from home, or a mix, and it hires globally where it has a legal entity with virtual interviews and onboarding. Its Intern program blends hands-on technical training, professional growth opportunities, dedicated mentorship, and social connections to help students hit the ground running at Atlassian. The role described is based in British Columbia, requires alignment to that time zone, and does not offer Canada work visa sponsorship now or in the future, though applicants with student work permits or open work permits are welcome. The Your Future Team portrays a world-class engineering organization focused on AI-driven innovation, high standards, data-driven and agile practices, where engineers contribute breakthrough ideas and own AI-powered features. From day one, interns will be trusted to contribute to full lifecycle product development, report to Senior Engineers, and help ship features across the core product suite—Jira, Confluence, Trello, and Bitbucket—while the team emphasizes cloud migration and continued customer value.

Atlassians can choose where they work—office, home, or a mix—and interviews and onboarding are conducted virtually as part of a distributed-first approach, with hiring in any country where Atlassian has a legal entity. The Intern program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to help students start a successful, impactful career at Atlassian. The role is located in British Columbia, and you must be willing to work in that time zone; internships are not eligible for Canada work visa sponsorship now or in the future, but candidates with student work permits or open work permits are welcome. Atlassian's engineering organization combines technical excellence with AI-driven innovation, relying on data-driven insights and agile methods to deliver industry-leading, scalable products. Interns will be part of a unified R&D team, report to Senior Engineers, contribute to full lifecycle development, and help drive cloud migration alongside core products like Jira, Confluence, Trello, and Bitbucket.

The Senior Software Engineer (P9) Backend role at Zendesk, on the Core Services Packaging and Consumption team, aims to make the purchasing and usage reporting experience more consistent and intuitive from concept through production. You will collaborate with product management and engineers to design simple solutions to complex problems, ensure delivery, maintain code quality and test coverage, and actively participate in code reviews and cross-team standardization. Requirements include 4+ years of Ruby experience; experience with MySQL and/or DynamoDB; familiarity with CI/CD and delivery systems (GitHub Actions, Travis, Jenkins); API design and distributed systems knowledge; experience using Datadog or similar log aggregation tools; and a customer-first mindset in incident management, plus a desire to learn and strong team collaboration and communication skills. Bonus skills include JavaScript and React experience, JavaScript build tooling (Webpack/Node.js), SaaS product experience, and AWS stack familiarity (Aurora RDS). The role is restricted to candidates located in Karnataka or Maharashtra, India, with a hybrid in-office schedule that requires some on-site presence; Zendesk emphasizes diversity and inclusion, may use AI screening in candidate evaluation, and offers accommodations for applicants with disabilities or special needs.

The Senior Solutions Consultant at Zendesk is responsible for all technical, solution, and competitive aspects of the sales cycle, targeting Enterprise and Mid-Market executives and convincing C-level and director-level buyers of the software’s technical merits. They serve as the technical bridge between Sales, Marketing, and Product, owning the primary technical relationship with prospects and delivering information onsite, online, and by phone to drive customer happiness. Requirements include 5+ years of mid-market/enterprise software sales, the ability to map RFIs/RFPs to solutions, and strong communication, presentation, and writing skills, with experience in pilots/PoCs and knowledge of web technologies and SaaS; a bachelor’s degree is required, travel is required, and a willingness to work in a fast-paced startup environment with multiple roles is necessary. Desired skills include prior consulting experience implementing enterprise software and deep knowledge of Customer Service Software, ITSM, CCaaS, data warehousing, and business intelligence. Zendesk offers a hybrid work model, emphasizes fairness and inclusion, may use AI screening in applicant evaluation, and is an equal opportunity employer that provides accommodations for applicants with disabilities.

The Technical Architect will develop customized technical solutions aligned with customers' business objectives and own end-to-end delivery of Zendesk-based contact center implementations after understanding functional and technical requirements. They will configure services and deploy resources in customers' AWS accounts (Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3, and more), lead multi-resource technical projects, mentor junior colleagues, and translate business objectives into technical solutions with expert recommendations and defined execution. They will collaborate with Zendesk Professional Services teams across engagements as the lead technical solution designer, lead or participate in design and configuration workshops, produce Technical Design Documents and Zendesk Custom App Specifications, and support development and testing with QA Analysts. They will maintain ongoing communication with Engagement Managers about project status, manage multiple projects concurrently, handle high-profile escalations, support pre-sales by gathering requirements and providing solutions and estimates, and maintain Zendesk product expertise for the Contact Center to lead technical discussions and propose enhancements. Qualifications include a Bachelor’s Degree or equivalent with at least 3 years in consulting or programming, mandatory Amazon Connect experience, 3+ years building and deploying complex cloud-based solutions, familiarity with backend languages (Java, C#, Node.js, Python, PHP), AWS experience and RESTful APIs, SaaS familiarity, strong communication, and hands-on coding with AWS Lambda and Python; Zendesk also emphasizes its hybrid work model and commitment to diversity and inclusion with accommodations available.

- The Solutions Architect will be the primary technical expert in the pre-sales process, partnering with the Contact Center Platform Architecture team and potential customers to design and scope customized Zendesk-based solutions that secure new professional services engagements. - Responsibilities include leading pre-sales technical scoping, analyzing customer requirements, recommending optimal use of Zendesk products, creating detailed professional services estimates and proposals, articulating complex technical concepts to diverse audiences, maintaining deep technical expertise across Zendesk’s Contact Center product suite, and collaborating with Professional Services to ensure a smooth transition from sales to delivery. - Qualifications require 3+ years of customer-facing experience (preferably in technical support or consulting), 3+ years building, migrating, and deploying complex cloud-based solutions, experience implementing and supporting AWS environments with Amazon Connect as a must-have, the ability to translate business objectives into a comprehensive technical solution and estimate, and exceptional communication skills. - The role is hybrid, with in-office presence required part of the week and a schedule determined by the hiring manager, blending onsite collaboration with remote flexibility. - Zendesk emphasizes a fulfilling and inclusive workplace, with commitments to diversity, equity, and inclusion, transparency about AI screening, equal opportunity employment, accommodations for applicants with disabilities, and a contact for accommodation requests.

The Services Consultant will own end-to-end technical delivery for customers, from requirements gathering to go-live, ensuring solutions are technically sound and aligned with business goals. Responsibilities include serving as a Zendesk Contact Center subject matter expert, leading design workshops, producing Technical Design Documents, configuring AWS resources (Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3, and more), collaborating with cross-functional teams, conducting client training, and maintaining regular project communications with Engagement Managers. Qualifications include 3+ years of customer-facing experience (preferably technical support or consulting), mandatory Amazon Connect experience, 3+ years building/migrating complex cloud solutions, experience implementing and supporting AWS environments, automation and integration experience across contact centers, strong coding skills with AWS Lambda and Python, and a passion for hands-on work. The role is hybrid, designed to balance in-person collaboration with remote work, requiring partial on-site attendance at a local office with schedule details determined by the hiring manager, within Zendesk’s culture of work-life balance, diversity and inclusion, and social impact. Zendesk is an equal opportunity employer that may use AI screening, provides accommodations for disabilities on request, and offers information about EEO rights and diversity initiatives.

This role is for a Sales Development Analyst on Zendesk's Global Go-to-Market Sales Development Operations team, serving as the analytical and strategic partner to the North America and LATAM Sales Development Leadership team to optimize top-of-funnel motion and align the SDR engine with global pipeline goals. The ideal candidate is a detail-oriented, data-driven problem solver with excellent analytical skills, a solid understanding of the sales development function and top-of-funnel operations in SaaS, and a track record of leveraging AI and automation to accelerate growth while translating performance data into actionable coaching insights. Core responsibilities include strategic analytics and ROI reporting for SDR/BDR teams and leadership, AI/automation strategy and deployment, workflow management with cross-functional alignment (Revenue Ops, Marketing, Systems), best-practice scouting, data quality hygiene, and frontline support for SDRs. Qualifications include 1+ years in Sales Operations, Sales Development Operations, or similar analytics roles, high proficiency with Salesforce, Tableau, Looker, Snowflake, experience with Sales Engagement platforms (Groove, Outreach), data enrichment tools (ZoomInfo, Lusha), and knowledge of integrating AI into GTM workflows, plus strong Google Workspace skills and SQL knowledge. The US base salary ranges from $71,000 to $107,000 with possible bonus or benefits, the role is hybrid with in-office requirements part of the week, and Zendesk is an equal opportunity employer that may use AI in screening applications while offering accommodations for applicants with disabilities.

Zendesk is seeking a Commercial Account Executive to expand its footprint in Denmark’s commercial segment (250–1,500 employees) and drive net-new business by connecting Danish organizations to Zendesk’s AI-powered CX platform. The role involves owning the full sales cycle, developing new business, growing and retaining existing accounts, articulating the value of AI-first CX, and collaborating with Solution Consulting, Marketing, Customer Success, and Partner teams. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market sector with a proven quota attainment, Danish and English fluency, strong negotiation and storytelling skills, deep understanding of AI and modern CX, proficiency with AI-enabled sales tools and CRM (Salesforce preferred), and experience with complex, consultative sales processes (e.g., MEDDPICC). The role is based in Denmark and can be hybrid or fully remote, joining a collaborative, high-impact sales team focused on customer success, innovation, and growth. Zendesk emphasizes diversity and inclusion, may use AI or automated decision systems for screening, and provides accommodations; it is an equal opportunity employer.

Zendesk is seeking a Commercial Account Executive to drive net-new business and expand its AI-powered CX platform in Finland and Iceland, with the role based in Denmark and allowing hybrid or fully remote work. The candidate will own the full sales cycle—from prospecting to closing—across Finland’s and Iceland’s commercial sectors, while building pipelines and expanding Zendesk adoption in multiple industries. Responsibilities include growing and retaining accounts by deepening relationships, articulating AI-driven value, leveraging AI tools, and collaborating with Solution Consulting, Marketing, BDR/SDR, Customer Success, and Partners to deliver seamless experiences. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market space with a track record of meeting quotas, Finnish and English fluency, strong negotiation and storytelling skills, and experience with CRM tools and value-based methodologies (e.g., MEDDPICC). Zendesk emphasizes inclusivity and equal opportunity, notes that AI may be used in screening, and supports flexible hybrid or remote work as part of its diverse, inclusive culture.

Tempo serves 30,000+ customers worldwide, including a third of Fortune 500, offering a suite of integrated time management, resource planning, budgeting, roadmapping, and program management tools that help teams deliver value. The company seeks a Senior Accountant with CPA certification and audit experience to oversee accounting functions, ensure regulatory compliance, and support audits. Key duties include leading month-end and year-end closes, coordinating internal and external audits, ensuring GAAP-based financial reporting, maintaining the general ledger and internal controls, and driving process improvements while mentoring junior staff. Requirements are a Bachelor's in Accounting/Finance, CPA, 5-7 years of accounting experience with at least 3 in audit or public accounting, strong GAAP and financial reporting skills, ERP/Accounting software proficiency, and advanced Excel; preferred qualifications include corporate multi-entity experience, foreign entity consolidation, tax knowledge, and internal control frameworks. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, and an inclusive, equal-opportunity culture; resumes should be submitted in English.

Atlassian supports a distributed, flexible work model with virtual interviews and hiring in any country where they have a legal entity, with details at go.atlassian.com/distributed. Their Intern program combines hands-on technical training, mentorship, and social connections to help students launch successful, impactful careers at Atlassian. The PhD Research Intern role sits in the Machine Learning Research team, focusing on large language models, Generative AI, conversational agents, and AI optimization to tackle real-world enterprise problems. Interns gain experience in both foundational research and practical applications, including training, evaluating, and optimizing AI models, while collaborating with researchers and engineers to push AI forward. The role emphasizes cross-functional collaboration, data curation, fine-tuning and aligning models for specialized tasks, rigorous evaluation, and opportunities to publish, driving innovation in enterprise AI.

Atlassian operates as a distributed-first company with flexible work locations, conducts all interviews virtually, and hires in any country where it has a legal entity. The Atlassian Intern program blends hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set interns up for a successful career. The PhD Research Intern will join the Machine Learning Research team to work on advanced ML/AI technologies, focusing on LLMs, Generative AI, Conversational Agents, and AI optimization for enterprise applications. Interns will gain experience in both foundational research and practical applications, contributing to training, evaluation, and optimized inferencing of AI models used by millions, while collaborating with experienced researchers and engineers. The role emphasizes cross-functional collaboration, data curation and preprocessing, model training and alignment, rigorous experimentation, and opportunities to publish or present at internal workshops or top-tier academic venues.

- Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful and impactful career at Atlassian. - The role is preferred to be co-located in a specified location or in the Pacific Standard Timezone. - Atlassian’s mission is to unleash the potential of every team, with products that help teams worldwide collaborate and accomplish together what cannot be done alone. - They are seeking Machine Learning engineers to advance this mission and increase team productivity across Atlassian’s product portfolio, particularly within the Machine Learning Research team focusing on LLMs, Generative AI, Search, Conversational Agents, and AI Optimization. - Daily responsibilities include designing system and model architectures, conducting rigorous experimentation and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.

Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to empower students for a successful and impactful career at Atlassian. The role is preferred to be co-located to a location or in the Pacific Standard Timezone. Atlassian’s mission is to unleash the potential of every team, with their tools designed to support collaboration and make work that seems impossible alone, possible together. They are seeking Machine Learning engineers to advance AI/ML across Atlassian's product portfolio, focusing on Large Language Models, Generative AI, Search, Conversational Agents, and AI optimization to boost team productivity. Responsibilities include designing system and model architectures, conducting experiments and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers partnering with customers to transform collaboration and innovation powered by agentic AI. The Technical Account Manager role is to act as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization with platform health and adoption insights, change management and scaling through Centers of Excellence, and strategic alignment with quarterly business reviews and adoption analytics to demonstrate ROI. Requirements: 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and integrations, proven ability to lead workflow optimization and change management, platform analytics expertise, executive-level facilitation, and familiarity with collaboration tooling; native-level Japanese and business-level English are required, with Japanese market experience advantageous. Benefits and about Miro: competitive equity, wellbeing and health allowances, insurance, health check reimbursement, learning and English lessons, travel allowance; Miro is a visual workspace serving 100M+ users and 250,000 companies, founded in 2011 with 1,600+ employees, and emphasizes diversity, inclusion, belonging, and recruitment privacy policies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers powered by agentic AI and the platform. The Technical Account Manager partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Key responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization with platform health and adoption insights, change management and scaling, and strategic alignment with Customer Success for quarterly business reviews and ROI. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, ability to lead adoption and change initiatives, data-driven analytics, executive-level facilitation, familiarity with collaboration tooling, plus native-level Japanese and business English; experience in the Japanese market is highly advantageous. Miro offers a competitive equity package, wellbeing benefits, insurance, health check reimbursement, professional development allowances, English lessons, and travel support, alongside a mission-driven culture focused on belonging, inclusion, and empowering teams to create the next big thing.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization via platform health and adoption insights, and change management and scaling, plus strategic alignment and quarterly business reviews with adoption reporting for renewed value. Requirements: 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change initiatives, data-driven analytics, executive-level facilitation, and native-level Japanese plus business English proficiency; experience in the Japanese market is advantageous. Benefits and about Miro: competitive equity, wellbeing and insurance perks, health check reimbursement, learning and English lessons, travel allowance; Miro is a global visual workspace focused on diverse and inclusive collaboration, with a mission to empower teams and more than 100M users, and it adheres to a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, and the Technical Account Manager (TAM) partners with these customers to maximize business value, drive AI-powered adoption, and embed Miro into their innovation operating models. You will own workflow optimization across the Discover–Define–Deliver lifecycle, recommend integration and automation opportunities, monitor platform health and feature adoption, and deliver proactive, insight-driven guidance to deepen Miro usage. You’ll also lead change management and scaling by arming internal champions, supporting Centers of Excellence with governance and deployment guidance, and partnering with Customer Success Managers to co-facilitate quarterly business reviews and demonstrate ROI. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to drive adoption and change, platform analytics and executive facilitation skills, plus native Japanese and business English; experience in the Japanese market is highly advantageous. Benefits include a competitive equity package, wellbeing and insurance allowances, health check reimbursement, learning and development allowance, English lessons, and travel allowance; about Miro: a global visual workspace with 100M+ users, 250,000 companies, 1,600+ employees across 13 hubs, committed to belonging and inclusion, with a recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers working to transform collaboration, build, and innovate powered by AI and Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers to maximize business value by acting as a fractional strategic advisor—guiding workflow optimization, driving AI-powered adoption, and embedding Miro into innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption of core and emerging AI capabilities, enabling Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI with robust adoption reporting and analytics. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead workflow optimization, platform adoption, and change management, executive-level facilitation skills, familiarity with collaboration tooling, and native-level Japanese with business-level English; experience in the Japanese market is advantageous. What’s in it for you includes a competitive equity package, wellbeing benefits, insurance, health check reimbursement, learning and English-language allowances, travel support, and a culture focused on belonging, with Miro serving 100M+ users and 250,000+ companies across 13 hubs and a commitment to diversity and inclusion, all while adhering to Recruitment Privacy policies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers who leverage agentic AI on the Miro platform. The role of Technical Account Manager is to partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include Workflow Optimization: designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, and embedding Miro into customers’ existing systems and ways of working. Additional focus areas cover Technology Optimization (monitoring platform health, usage, feature adoption, and providing proactive recommendations), Change Management & Scaling (equipping internal champions, supporting Centers of Excellence, and guiding governance and scalable deployment), and Strategic Alignment & Continuous Improvement (co-facilitating QBRs with Customer Success Managers and delivering adoption reporting and analytics to inform strategy). Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change management, experience with platform analytics, executive facilitation, and native-level Japanese with business English; Japanese market experience is advantageous.