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Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where the company has a legal entity. The role is with the Spark Growth team, focusing on large-scale experimentation for top-of-funnel acquisition, personalizing experiences, and building AEO/SEO features to help millions discover and sign up for Atlassian products. People leadership and team health responsibilities include mentoring engineers, building an inclusive, high-performing culture, partnering with Talent Acquisition to hire diverse talent, and monitoring team well-being and sustainability. Delivery and technical leadership involve owning team outcomes across multiple top-of-funnel workstreams, making prioritization trade-offs, refining agile processes, guiding architecture and technical strategy, establishing AEO methodologies, promoting engineering excellence, and ensuring system resilience. Why Spark? You’ll have meaningful early impact, collaborate to deliver personalized outcomes, and rely on data-driven decision making with metrics tied to customer and business results; the role requires 5+ years of experience leading software engineering teams, a CS degree or equivalent, strength in distributed systems and cloud platforms, and experience with AI/ML systems and cross-functional collaboration to shape strategy.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. The role sits on the Spark Growth team, focused on scalable experimentation for top-of-funnel customer acquisition and building AEO/SEO features that help millions discover Atlassian products. You will lead and develop a team of engineers, build a high-performing, inclusive culture, partner with Talent Acquisition to hire diverse talent, monitor team health, and own the delivery of multiple top-of-funnel workstreams with measurable value. You will provide technical direction, establish AEO methodologies, champion engineering excellence (design reviews, testing, CI/CD, documentation, and AI usage), and guide architecture for scalability, modularity, and resilience. Requirements include 5+ years of experience managing software engineering teams, a CS degree or equivalent, a strong background in distributed systems/cloud infrastructure, experience with applied AI/ML, and proven ability to collaborate with product managers, TPMs, and designers.

At Atlassian, you can work from the office, home, or a mix, and we hire globally wherever we have a legal entity to support personal and family priorities. You’ll join the Spark Growth team, focusing on world-class experimentation at scale to drive customer acquisition and build AEO/SEO features that help millions discover and sign up for Atlassian products. In People Leadership & Team Health, you’ll lead and develop engineers, foster an inclusive culture, partner with Talent Acquisition to hire diverse talent, and monitor team well-being and capacity. In Delivery & Outcome, you’ll own cross-stream delivery, make pragmatic trade-offs among features, technical debt, reliability, and security, and optimize agile processes, while in Technical Leadership you’ll shape architectural direction, establish AEO methodologies, champion engineering excellence, and ensure system resilience. The role offers meaningful early impact, data-driven decision making, and requires 5+ years of engineering management experience, a CS degree, and a background in distributed systems, cloud infrastructure and AI/ML, with experience partnering with product managers, TPMs, and designers.

- Atlassian supports flexible work options (office, remote, or hybrid) and hires in any country where the company has a legal entity. - The role resides on the Spark Growth team, focusing on customer acquisition through experimentation and building AEO/SEO features on top-of-funnel surfaces to help millions discover Atlassian products. - It includes people leadership responsibilities—mentoring engineers, fostering an inclusive, high-performing culture, partnering with Talent Acquisition to hire diverse talent, and monitoring team health. - You will own delivery outcomes across multiple top-of-funnel workstreams, optimize priorities and processes, and provide technical leadership and architecture while establishing AEO methodologies and maintaining engineering excellence and system resilience. - The ideal candidate has 5+ years of experience leading software engineering teams, a CS degree (or equivalent), strong background in distributed systems and cloud infrastructure, experience with applied AI/ML systems, and a track record of collaborating with product managers and designers to shape strategy.

At Atlassian, you can choose where you work—office, home, or a mix—and the company hires in any country where it has a legal entity. There’s a rare opportunity to shape how Atlassian’s brands are structured, positioned, and experienced across the portfolio, including new brand positioning, portfolio unification, AI brand system evolution, and helping run the Brand Intelligence Engine. The role is high impact with high ownership, working directly with leaders in Marketing, Product, Design, and Research to translate strategy into actionable brand direction. Day-to-day responsibilities include contributing to brand architecture and portfolio strategy, ensuring cohesive experiences across product and customer touchpoints, and turning real-time signals into pulse briefs for brand and GTM narratives via the Brand Intelligence Engine. Must-haves include 8+ years of deep brand strategy and end-to-end brand building in a multi-product environment (ideally B2B SaaS), experience with AI-assisted insights and brand intelligence, the ability to influence senior stakeholders, and exceptional writing, with a team culture that treats brand as a shared asset and emphasizes open debate and a single coherent brand point of view; note that this is a brand strategist role focused on turning strategy into action, not brand/content marketing.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, giving employees control to support family and personal goals. The role presents a rare opportunity to shape how Atlassian’s brands are structured, positioned, and experienced across the portfolio, including new brand positioning, portfolio unification, AI brand system evolution, and running the Brand Intelligence Engine. You’ll have a high-impact, high-ownership role, working directly with leaders in Marketing, Product, Design, and Research to contribute to brand architecture and ensure cohesive customer experiences across journeys. Must-haves include 8+ years of deep brand strategy, experience building brands inside a product-led company or multi-brand B2B SaaS, expertise in brand intelligence/AI-assisted research, the ability to influence senior technical stakeholders, and note that this is a brand strategist role focused on turning strategy into action, not brand/content marketing. The team treats the brand as a shared asset, partners early with product, design, and marketing, and aims for a single coherent brand point of view across all channels, environments, and product experiences.

Atlassian supports flexible work arrangements—office, remote, or a mix—and hires in any country where it has a legal entity to help staff balance family, personal goals, and priorities. The company is seeking a Product Manager with a passion for AI-powered conversational experiences to lead Rovo Chat, its AI-driven interface that helps teams discover knowledge and work smarter. The role sits in the Central AI team and involves shaping the strategic vision and roadmap for Rovo Chat, prioritizing opportunities to grow adoption and user engagement (MAU) in line with Atlassian's AI strategy. You will drive the creation of intelligent chat experiences that connect users to knowledge across first-party sources (Jira, Confluence, Bitbucket) and third-party tools (Google Drive, Slack, GitHub, Salesforce, etc.), advancing multi-turn conversation quality, context awareness, memory, and proactive assistance; and partner with engineering, design, data science, GTM, and enterprise teams to deliver features from ideation through launch, with rigorous program management. You will define success metrics for chat quality and adoption, and champion responsible AI practices to ensure safe, transparent, and inclusive conversational experiences.

Atlassian offers flexible work locations and can hire in any country where it has a legal entity, to support employees’ family and personal goals. They are hiring a Product Manager for Rovo Chat, Atlassian’s AI-driven conversational interface that helps teams discover knowledge and work smarter. The role involves shaping the vision and roadmap for Rovo Chat, aligning with Atlassian’s AI strategy and driving adoption and MAU growth across Jira, Confluence, Bitbucket, and other sources. It focuses on building intelligent, multi-turn chat experiences with memory and proactive assistance, and requires cross-functional collaboration with engineering, design, data science, GTM, and enterprise teams, plus program-level execution from ideation to launch. The position also entails defining success metrics for chat quality and adoption and championing safe, transparent, and inclusive AI practices.

At Atlassian, employees can choose where to work—office, home, or a hybrid—and the company can hire in any country where it has a legal entity, supporting family and personal priorities. They are seeking a Product Manager with a passion for AI-powered conversational experiences to drive Rovo Chat, Atlassian’s AI-driven interface for discovering knowledge and taking action across the digital workplace. The role sits in the Central AI team and will shape how millions of users interact with AI across Atlassian’s product suite, focusing on vision, strategy, and execution for Rovo Chat. Core responsibilities include developing the product roadmap, identifying opportunities to grow Chat adoption and MAU, and delivering intelligent chat experiences that connect users to knowledge from Jira, Confluence, Bitbucket and external sources like Google Drive, Slack, GitHub, and Salesforce, with improvements in memory and proactive assistance. It also requires cross-functional collaboration, program-level execution, and defining metrics for chat quality, adoption, and responsible AI practices to ensure safe, transparent, and inclusive experiences.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally in countries where it has a legal entity. The role sits on a team delivering Atlassian Government Cloud (FedRAMP Moderate) for US Public Sector, aiming to maximize customer value while balancing compliance scope, engineering investment, and market impact through a build-once, authorize-many approach. The team defines and delivers the end-to-end roadmap, partnering with core platform, product engineering, security, Risk & Compliance, Legal, and GTM, while engaging agency sponsors to validate requirements, secure letters of intent, and support migrations, and shaping pricing and marketplace readiness for federal procurement. As Product Manager, you will co-create the FedRAMP Moderate roadmap, translate controls into product requirements, drive cross-functional execution with scope and success metrics, gather agency feedback, and guide pricing, launch readiness, and stakeholder communication. Requirements include B2B SaaS product management with platform/security/compliance focus, US public sector or regulated environments, cloud infrastructure knowledge mapping to controls, proven cross-functional leadership, and ideally experience with FedRAMP lifecycle, 3PAO/GSA engagement, and relevant compliance frameworks (NIST SP 800-53, RMF, CMMC).

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where we have a legal entity to support family and personal goals. The role focuses on Atlassian Government Cloud (FedRAMP Moderate) for US Public Sector, aiming to build a scalable product roadmap using a build-once, authorize-many approach. The team defines the end-to-end roadmap, partners with platform, product engineering, security, risk & compliance, legal, and GTM, engages with agency sponsors to validate requirements and support migrations, and shapes pricing, packaging, and marketplace readiness for federal procurement. The Product Manager will co-create and sequence the roadmap, translate regulatory controls into product requirements, drive cross-functional execution, gather agency feedback, and lead pricing and launch readiness, while serving as SME on public sector needs and compliance realities. On day one, the role requires B2B SaaS product management experience with a focus on platform, security, or compliance, plus US public sector or regulated enterprise experience, cloud infrastructure understanding, and a proven ability to lead cross-functional initiatives; nice-to-have items include FedRAMP lifecycle experience, 3PAO or GSA/FedRAMP PMO exposure, knowledge of NIST SP 800-53/RMF/CMMC, and experience enabling third-party apps in regulated cloud environments.

Atlassian is building the future of work with Strategy Collection that connects strategy to execution, and the Focus app is a core element; the Principal Product Manager will shape how Focus helps leaders define priorities, connect work to outcomes, monitor progress, and make high-quality decisions at scale. The role involves defining the Focus product vision, roadmap, and operating plan across planning, goal-setting, reporting, insights, collaboration, administration, and integrations, plus leading AI-native product building across discovery, prototyping, experimentation, and post-launch learning. You will identify and prioritize high-impact AI and automation opportunities in Focus workflows, balance customer impact with long-term value, and drive cross-functional initiatives with engineering, design, data, GTM, and exec stakeholders; translate complex needs into pragmatic decisions and create executive-ready narratives while escalating risks. Qualifications include 8+ years of enterprise SaaS product management, AI fluency with experience shipping AI/ML capabilities and responsible AI practices, ability to lead 0-to-1 development with senior customer stakeholders, and a proven track record of turning ambiguity into focused strategy and execution. Atlassian supports flexible work arrangements (office, home, or hybrid), hires in any country with a legal entity, and seeks product leaders who value open collaboration, transparency, and solving real customer problems at scale.

At Atlassian, Strategy Collection aims to connect company strategy to execution with an enterprise-grade product suite that helps align teams, track progress, and make scalable decisions, and Atlassians can work anywhere and globally where we have a legal entity. We’re hiring an experienced, results-driven Principal Product Manager to lead the Focus product within Strategy Collection, shaping how Focus helps leaders define priorities, connect work to outcomes, and make high-quality decisions. Responsibilities include defining the Focus vision, roadmap, and operating plan; leading AI-native product building across discovery, prototyping, experimentation, launch, and post-launch learning; identifying and prioritizing AI and automation opportunities; driving cross-functional initiatives; translating complex needs into pragmatic decisions; and establishing quality, governance, and transparency for AI experiences. Qualifications include 8+ years of enterprise SaaS PM experience, demonstrated AI fluency and AI-native product building, 0-to-1 product development, experience shipping AI/ML capabilities, strong cross-functional leadership with high executive visibility, and excellent communication; experience with Atlassian products and OKRs is a plus. The role reports to the Head of Product of Strategy Collection and involves creating executive-ready narratives, proactively escalating risks, and turning ambiguity into execution through clear ownership and measurable outcomes.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires globally wherever it has a legal entity. The role leads a regional enterprise Account Executive team to achieve sales targets and revenue goals, develop strategic plans to grow market share, mentor staff, set performance metrics, and recruit/onboard new members. It requires collaborating with internal teams to streamline processes and enhance customer satisfaction, analyzing sales data and market trends, providing regular performance feedback, and keeping senior management updated. Candidates should have 10+ years in sales and 5+ years in management, with a preference for second-line sales leadership, a strong track record, CRM/analytic tool experience, and French fluency. They should be prepared to challenge traditional sales models, thrive in a fast-paced international environment, take initiative, and coach professionals through value-driven, consultative sales cycles while engaging senior stakeholders.

Atlassian offers flexible work options (office, remote, or hybrid) and hires people in any country where it has a legal entity to support work-life balance and other priorities. The role involves leading and managing a team of enterprise Account Executives to hit regional sales targets and revenue goals, and developing strategic plans to penetrate and expand the enterprise market. It also entails mentoring and coaching the sales team, setting performance goals and metrics, recruiting and onboarding new members, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline processes and improve customer satisfaction. Additional responsibilities include analyzing sales data and market trends, conducting performance evaluations, managing key client relationships and negotiations, and providing regular updates on sales performance to senior management while staying informed about industry dynamics. Qualifications include 10+ years in sales with 5+ years in management (preferably as a second-line Sales Leader), a strong track record of achieving and surpassing targets, CRM and analytics proficiency, French preferred, and demonstrated ability to coach, drive value-driven and consultative selling, build relationships with senior stakeholders, and thrive in a fast-paced international environment while challenging traditional sales models.

Atlassian roles can be remote or hybrid, but this particular position requires you to be located in the UK and there is no relocation support available. SATs (Scaled Adoption Program Managers) drive continuous, multi-sensory engagements for a broad customer base through virtual events, live sessions, workshops, and office hours led by Atlassian experts. They act as a backup engine for Customer Success Managers, using AI-driven personalization and automation to deliver high-value, data-rich engagements that can be repurposed for future adoption efforts. They build quarterly and annual engagement roadmaps tied to measurable adoption outcomes, adapt content for global regions, define KPIs, respond to field requests, and create targeted audiences, turning successful events into automated learning journeys with Digital Success Managers. Finally, they collaborate with Product, Marketing, and Customer teams, amplify events through Marketing, maintain internal docs and SOPs, ensure closed-loop actions in CSM playbooks, and frame work in terms of revenue and customer impact for cross-functional updates.

- Atlassians can work in an office, from home, or in a hybrid setup, with virtual interviews and onboarding as part of being distributed-first; the role requires being located in the UK and relocation isn't offered. - Scaled Adoption Program Managers (SATs) are the heartbeat of driving continuous engagements for a broad customer base, organizing virtual events that connect customers with Atlassian experts and amplify SMEs through live Workshops and Office Hours. - Engagements are multi-sensory and data-rich, nurturing emotional connection and enablement while capturing assets for reuse, acting as a backup engine to ensure CSMs have high-value proof points to demonstrate value and accelerate adoption. - Responsibilities include building quarterly and annual engagement roadmaps tied to measurable adoption outcomes, adapting content for global regions, defining KPIs such as MAU lift, cloud migration, and feature utilization, and deploying AI and automation for personalized event experiences and learning journeys. - They collaborate with Product, Marketing, and Customer teams, partner with Marketing to amplify events, build internal docs and SOPs, and ensure closed-loop actions in CSM playbooks while framing work around revenue and customer impact.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company’s growth in the service management market, led by Jira Service Management, depends on channel partners for customer success. The Sr. Partner Solutions Architect role aims to grow and enable a service management partner ecosystem by supporting partners across the deal cycle, from pre-sales to post-sales. Key responsibilities include developing a solution acceleration strategy, creating collateral and reference architectures, delivering partner enablement workshops, developing account strategies with channel teams, and feeding market feedback to product management. The position is open to candidates based anywhere in the United Kingdom.

Atlassian offers flexible work locations (office, home, or a combination) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The company’s growth in the service management market, led by Jira Service Management, is accelerating, and channel partners are essential to this growth and customer success. The Sr. Partner Solutions Architect role aims to grow service-management-focused channel partners and enable an enterprise-focused JSM services business, joining an established team dedicated to partner success. Responsibilities include developing the solution acceleration strategy, creating collateral and reference architectures to accelerate partner ITSM/ESM practices, and supporting partners through the deal cycle with technical expertise, plus developing compelling account strategies with Channel teams to drive JSM. Additional duties involve feeding market feedback to product management, delivering partner enablement workshops, and engaging in thought leadership and events; the role is open to candidates based anywhere in the United Kingdom.

Atlassian is investing in its largest, most strategic customers, partnering with 82% of the Fortune 500 and with teams at IBM, Tesla, Dish, Lufthansa, and others to deepen relationships and demonstrate value across its full product portfolio. The Account Management team owns retention and drives expansion for enterprise customers, contributing to revenue growth by maintaining high retention and leading upsell, upgrade, and cross-sell opportunities throughout the customer lifecycle. The role requires partnering with the Global Sales team to grow the total book of business and collaborating on strategic opportunities, including white space analysis, strategic account planning, and cross-functional work with sales support teams. Candidates should have 5+ years of relevant experience with a proven track record of meeting revenue targets and accelerating expansion within an owned book of business, including end-to-end sales engagements, in a fast-changing, complex environment. The team values Atlassian's culture, emphasizing adaptability, collaboration, prioritization of high-value activities, customer-first mindset, strategic stakeholder management, and strong communication to drive growth and refine the go-to-market model.

Atlassian is investing in its largest strategic customers, partnering with 82% of the Fortune 500 and teams at IBM, Tesla, Dish, Lufthansa and more, with Account Management focused on deepening relationships and delivering value across Atlassian’s solutions. The role drives revenue growth across the full product portfolio by maintaining high customer retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell throughout the customer lifecycle in close partnership with the Global Sales Team. Responsibilities include account planning, strategic opportunity management, whitespace analysis, and cross-functional collaboration with Sales support teams to drive total book of business growth, strengthening senior and executive relationships and managing renewals. The team seeks a proactive, adaptable, and collaborative player with 5+ years of revenue-target experience and a proven track record of accelerating expansion within an owned book of business, capable of end-to-end sales engagements. The first 90 days focus on time management, discovery excellence, leading sales cycles end-to-end, building credibility with stakeholders, advocating for the customer, and maintaining a strategic view of the global account footprint to maximize growth and retention.

Atlassian hires people in any country where we have a legal entity, and remote work or office work is possible if you have eligible working rights and time-zone overlap, with interviews and onboarding conducted virtually as part of being a distributed-first company. In this role, you’ll be a Senior Solution Architect for Strategy Collection (Jira Align, Talent, Focus, and Rovo) within the Solution Architect organization in Sales and Success, leading high-impact, time-bound customer engagements that connect strategy to execution and align people and investments to priorities. You’ll work with senior stakeholders across strategy, transformation, PMO, operations, and platform teams to turn Strategy Collection from a purchased set of products into an adopted operating model, guiding discovery, solution design, rollout planning, governance, and value realization across Jira Align, Focus, Talent, and Rovo. This is not a people-manager role; you’ll lead through domain expertise, customer-architecture leadership, and playbook ownership as a senior Atlassian Customer Success Architect—senior post-sales practitioners who help customers adopt complex solution areas and achieve measurable outcomes. You’ll partner closely with account teams, Customer Success Managers, Solution Architects, Services, Support, and Product to accelerate customer maturity and create repeatable adoption patterns, and as a senior individual contributor, help shape how Atlassian scales Strategy Collection adoption by codifying best practices, coaching peers, and feeding field insights into enablement and product feedback.

Atlassian hires people in any country where it has a legal entity, and you can work remotely or in an office if you have eligible working rights and a time zone overlap with your team, with interviews and onboarding conducted virtually as part of the distributed-first model. The role is a Senior Solution Architect for Strategy Collection within the Solution Architect organization in Sales and Success, focusing on Jira Align, Talent, Focus, and Rovo. You’ll lead high‑impact, time‑bound customer engagements to help enterprise customers connect strategy to execution, align people and investments to priorities, and operationalize executive visibility across their portfolio. You’ll work with senior stakeholders across strategy, transformation, PMO, operations, and platform teams to turn Strategy Collection from a purchased set of products into an adopted operating model, guiding discovery, solution design, rollout planning, governance, and value realization for Jira Align, Focus, Talent, and Rovo. This is not a people manager role; you’ll lead through domain expertise and playbook ownership as a senior post‑sales practitioner who partners with account teams, Customer Success Managers, Services, Support, and Product to accelerate maturity and codify best practices, coaching peers, and translating field insight into enablement and product feedback.

Atlassian allows its employees to work anywhere—office, home, or a hybrid arrangement—and conducts interviews and onboarding virtually as part of its distributed-first approach, hiring in any country where it has a legal entity. They’re seeking a Senior Principal Backend Software Engineer to join the Jira Platform team and help transform Jira into the trusted, agent-native system of record and control plane for enterprise-scale teamwork. The work is guided by three forces—AI Transformation, Enterprise Readiness, and Efficiency—that power the Jira Platform flywheel by enabling collaboration between people and AI, ensuring security and scale for large enterprises, and delivering developer productivity and reliability. The Jira Data Management (JDM) team focuses on data transfer and management within Jira Cloud, supporting migrations (Data Center to Cloud, Cloud to Cloud, External to Cloud) and data-shape management for products like Site Optimizer, with 50+ engineers aimed at scalable, reliable data management for cloud customers. Responsibilities include owning the technical evolution and long-term architecture of Jira Data Management, leading major platform initiatives, defining a 12–24 month roadmap, raising standards for reliability, performance, observability, security, and operational excellence, and providing hands-on leadership through design reviews, incident reviews, and mentoring.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in countries with a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. - They’re hiring a Senior Principal Backend Software Engineer to join Jira Platform, aiming to turn Jira into the trusted, agent-native system of record and control plane for enterprise-scale teamwork by shaping platform capabilities, technical strategy, and engineering practices. - The future org, Jira Data Management (JDM), concentrates on empowering data transfer and management within Jira Cloud, including large-scale migrations (Data Center to Cloud, Cloud to Cloud, External to Cloud) and data-shape management for products like Site Optimizer. - The JDM team consists of over 50 engineers plus product managers and designers, and every feature released impacts Atlassian’s cloud revenue; they focus on reliability, scale, performance, and features across cloud services and seek people who thrive in a fast-paced environment and take initiative. - Responsibilities include owning the technical evolution and long-term architecture of Jira Data Management, leading the largest platform initiatives across Jira Platform, defining a 12–24 month roadmap for shared primitives, raising standards for reliability, security, observability, and operational excellence, and providing hands-on leadership through design reviews, incident reviews, and mentoring.

Zendesk is hiring a Partner Sales Executive for South EMEA to drive partner-led growth by recruiting and scaling strategic partners and enabling them to sell AI-enabled Zendesk solutions that improve customer experience and drive partner-sourced revenue. Responsibilities include executing the South EMEA partner revenue plan, turning market insight into repeatable partner GTM motions, and leading co-sell motions with partners alongside Zendesk account teams to boost win rates and deal velocity. You will enable partners to monetize Zendesk offerings through repeatable onboarding, enablement, and packaged offerings that shorten time to revenue, and translate Zendesk’s AI strategy into clear partner use cases and commercial opportunities. Additional duties include maintaining partner pipeline health and forecast accuracy, escalating opportunities and risks, and collaborating with regional Sales, Marketing, Product, and Customer Success to run partner campaigns and improve partner experience. Required qualifications include 8+ years in partner/channel sales or related SaaS roles with quota-carrying experience, a proven track record in recruiting and growing partners and driving partner-influenced revenue, experience closing partner-led deals, AI fluency, and strong communication; preferred qualifications include prior experience in EMEA, packaging partner-ready offerings, co-funded partner marketing programs, and familiarity with AI/ML capabilities through partners.

Zendesk seeks a strategic, hands-on global marketing leader to build the account-based experience (ABX) framework and programs that engage priority accounts and industries and deliver measurable pipeline impact. You’ll evolve the ABX operating model across 1:1 named accounts, 1:few cohorts, and scaled programs, create repeatable playbooks, and lead paid media strategy and global industry plays with coordinated experiences. The role requires turning account, buying-group, industry, and intent signals into relevant marketing experiences, partnering with Regional Marketing, Sales, Product Marketing, and Marketing/Sales Operations to drive timely actions and pipeline progression. Requirements include 5+ years in B2B SaaS marketing with ABM/demand-gen, experience planning and activating paid media campaigns, and the ability to use AI-enabled tools responsibly to improve planning, creative, and analysis, plus collaborative and scalable enablement capabilities. Compensation includes a US base salary range of $148k-$222k, potential bonuses/benefits, a hybrid work arrangement, and Zendesk’s commitment to diversity, inclusion, and accommodations for applicants with disabilities.

Zendesk is transforming customer experience and employee services with a unified AI-powered Resolution Platform, aiming to replace outdated contact center solutions and serving thousands of brands worldwide. As a Senior Sales Engineer, you’ll be a trusted advisor who leads technical and business discovery, AI readiness assessments, and tailored demos, while crafting AI-driven CX/ES solutions and owning the end-to-end technical engagement through the sales cycle. You’ll architect secure, scalable integrations using Zendesk APIs, middleware, telephony, and cloud platforms, collaborate cross-functionally to align customer needs with the product roadmap, and measure ROI with Zendesk analytics to drive AI adoption. Requirements include 5+ years of presales/solutions consulting in SaaS/CX, knowledge of web/scripting, experience delivering pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS/ITSM/BI, and strong storytelling and communication skills; bachelor’s degree (advanced degree a plus); willingness to travel. The US OTE is $226k-$338k (80/20 base/commission), with a hybrid in-office/remote arrangement; Zendesk emphasizes fairness, inclusion, and potential AI screening, and provides accommodations for applicants with disabilities.

Sentry is a fast-growing, AI-native application monitoring company trusted by 200,000+ organizations, offering new-grad roles where engineers work on real production code. You’ll join either an SDK team or the Ingest team, contributing tangible features like Python async support and Lambda extensions on SDKs or backend pipelines such as Relay and Symbolicator that process millions of events per minute. The program provides comprehensive onboarding with training, mentorship, social events, and a path from internship to full-time, with new grads joining a community of peers who started alongside them. The role involves being matched to a team based on interests, owning end-to-end projects from design to production, and meeting qualifications like a recent CS degree, internships, Python/JavaScript, Git proficiency, and willingness to relocate to Vienna in 2027 (visa sponsorship considered case-by-case). Sentry offers a base salary around EUR 80,000, relocation support and benefits, a commitment to equal opportunity and open-source culture, and an applicant privacy policy governing data handling.

Sentry provides application monitoring that helps developers fix errors and performance issues before users notice, trusted by over 200,000 organizations, and is building an AI-native future. The Billing team marries product, finance, and infrastructure to ensure every observable event—errors, logs, traces, tokens—is accurately measured, priced, and billed, and the Engineering Manager will lead engineers responsible for checkout, invoicing, and helping customers manage spend growth. The role involves strategic planning and roadmapping, technical guidance on complex distributed systems, cross-functional collaboration, and building a culture of technical excellence and mentorship, with effective communication to leadership and external stakeholders. Ideal candidates are product- and platform-minded, enjoy distributed systems problems, collaborate with Product and Design, own outcomes with a 6–12 month horizon, and can scope, allocate resources, and deliver features end-to-end. Qualifications include 5+ years of engineering experience (preferably Python, JavaScript/TypeScript, or similar), 2+ years of engineering management, a salary range of $240k–$450k with benefits, and a commitment to equal opportunity and Sentry’s open-source mission and accommodations policy.

Figma is expanding its Rendering & Animation team to build a performant, feature-rich graphics engine that underpins the user experience across all Figma products. It’s offering a 12- or 16-week PhD internship based in San Francisco or New York starting in May or June 2027, focused on graphics, rendering, and media challenges. Interns will work as embedded team members, collaborating with engineers, PMs, designers, and researchers to scope, develop, and productionize solutions in areas like shaders, anti-aliasing, media processing, and animation. Required qualifications include being a 4th or 5th year PhD student in Computer Graphics or a related field, experience with OpenGL/WebGL/WebGPU/Vulkan/Metal and shader languages, and proficiency in C++ or Rust, with desirable extras such as publications, WebAssembly, AI tooling, and cross-functional communication. Perks include pay of $74/hour, housing stipend, travel reimbursement, and Figma’s equal-opportunity and accommodations policies, along with in-person onboarding and cameras-on during interviews, plus application limits of up to 5 applications in 30 days and a 90-day window before reapplying.

Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, having evolved from a 2007 time-tracking tool into the #1 time management add-on for Jira. The company aims to be a tech company with a heart, continuously innovating award-winning products and helping the world work smarter, not harder. The role is a full-funnel BDR for EMEA, owning both inbound and outbound in partnership with Mid-Market AEs, conducting multi-channel outreach, accelerating speed to lead, supporting events, researching accounts, multi-threading, qualifying prospects, and maintaining CRM hygiene. Requirements include at least 2+ years as a BDR/SDR in B2B SaaS with outbound into mid-market or larger accounts, proven multi-channel prospecting, self-direction, and strong communication, plus experience with Salesforce, a sales engagement platform, LinkedIn Navigator, data enrichment tools, and AI tools; English resume is preferred. Benefits include remote-first work, unlimited vacation where offered, comprehensive health/dental/vision, training reimbursement, social activities, travel to international offices, and an inclusive equal-opportunity culture.

Tempo is a global tech company with over 30,000 customers, including a third of the Fortune 500, offering a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting, and more, along with AI-native products in the Atlassian ecosystem. The role is a full-funnel BDR for EMEA, responsible for both inbound and outbound prospecting and collaborating with Mid-Market Account Executives to qualify opportunities. Responsibilities include multi-channel outbound (phone, email, LinkedIn, video), fast inbound response, event support, account research and stakeholder mapping, multi-threading, qualification, Salesforce hygiene, and AI-assisted personalization. Requirements include 2+ years as a BDR/SDR in B2B SaaS with outbound experience into mid-market or larger accounts, proven multi-channel prospecting, self-direction, strong writing and speaking skills, and experience with Salesforce, Salesloft/Outreach, LinkedIn Navigator, and data enrichment tools; familiarity with 6sense and Gong is a plus, as is AI tooling experience. Tempo offers a remote-first environment, generous benefits (including unlimited vacation in most locations), growth opportunities, and an inclusive culture designed to shape the future of enterprise productivity software.

Atlassian offers flexible work options and global hiring. The Senior Manager will build and mature the Government Cloud release components, lead a team of engineers, own the end-to-end release process, and participate in hard launch decisions. Responsibilities include owning release planning, readiness, cutover, rollback, managing the release calendar and go/no-go criteria, and serving as the escalation point for incidents while defining "ready to ship" and ensuring auditable processes. You'll lead 10-15 engineers, set performance and development expectations, build resilience to avoid single points of failure, and drive a multi-quarter roadmap with trunk-based development, feature flags, progressive rollout/canaries, automated release gates, and one-click rollback; partner with other platform teams to scale tooling and reduce toil. You will collaborate across Engineering, Product, QA, SRE, Support, Security, Docs, Marketing, and Legal/Compliance, communicate risk and decisions to leadership, run blameless post-release reviews, and ensure releases meet change management and audit requirements (SOC 2, ISO 27001, FedRAMP, PCI, SOX).

Atlassian supports flexible work arrangements and hires globally wherever they have a legal entity. The Senior Manager will build and drive Government Cloud platform components, lead a 10–15 engineer team, own the go/no-go framework, and shift from continuous delivery to operator-approved releases, with hands-on leadership. Responsibilities include owning the Government releases process (planning, branch/versioning, readiness, cutover, rollback), running the release calendar and dependency map, and defining “ready to ship” criteria, including escalation for release-impacting incidents. They will drive a multi-quarter roadmap to reduce release risk and cycle time using trunk-based development, feature flags, progressive rollout/canaries, automated release gates, and one-click rollback, while partnering with platform teams to scale tooling. Collaboration across Engineering, Product, QA, SRE, Support, Security, Docs, Marketing, and Legal/Compliance will align release readiness with launch readiness, with clear communication to senior leadership, blameless post-release reviews, and adherence to change-management/audit requirements (SOC 2, ISO 27001, FedRAMP, PCI, SOX) without turning delivery into paperwork.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. The Senior Manager for Government Cloud will build and mature end-to-end release components and lead a team to shift from continuous delivery to operator-approved releases. Responsibilities include owning the release process (planning, branching and versioning strategy, readiness, cutover, verification, and rollback) and go/no-go criteria, and serving as the escalation point for release incidents. You will manage 10-15 software engineers, set expectations, grow the team, and drive a multi-quarter roadmap to reduce release risk and cycle time using trunk-based development, feature flags, progressive rollout, automated release gates, and one-click rollback. You’ll partner with cross-functional teams (Engineering, Product, QA, SRE, Support, Security, Docs, Marketing, Legal/Compliance), communicate status to senior leadership, run blameless post-release reviews, and ensure releases are compliant and auditable (SOC 2, ISO 27001, FedRAMP, PCI, SOX) without turning delivery into paperwork.

At Atlassian, employees can work in an office, from home, or a mix, and the company hires in any country where it has a legal entity. The Senior Manager will build and drive Government Cloud platform components with a hands-on leadership approach, focusing on end-to-end release processes and moving toward operator-approved releases. Responsibilities include owning the release process for government releases, establishing go/no-go criteria, managing the release calendar, and serving as the escalation point for release-impacting incidents while ensuring readiness and rollback plans. The role will manage a 10-15 person software engineering team, set strategy and roadmaps to reduce release risk and cycle time using practices like trunk-based development, feature flags, canaries, automated release gates, and one-click rollback, and will partner with other platform teams. The position requires coordinating with cross-functional teams, communicating status and decisions to senior leadership, conducting blameless post-release reviews, and ensuring compliance with change management and audit standards (e.g., SOC 2, ISO 27001, FedRAMP, PCI, SOX).

- Atlassian supports flexible work locations and hires in any country where it has a legal entity, enabling work-life balance for its employees. - The Senior Manager role will build and drive Atlassian Government Cloud platform components, focusing on end-to-end release processes and shifting from continuous delivery to operator-approved releases, with hands-on leadership. - You will own the Government release process (planning, versioning, readiness, cutover, rollback), manage the release calendar and go/no-go criteria, and serve as the escalation point for release-related incidents. - You will lead a 10–15 software engineers, set strategy, and drive a multi-quarter roadmap to reduce release risk using trunk-based development, feature flags, canaries, automated release gates, and one-click rollback, while partnering with platform teams to scale tooling. - You’ll collaborate across Engineering, Product, QA, SRE, Support, Security, Docs, Marketing, and Legal/Compliance, run blameless post-release reviews, and ensure releases meet change-management and audit requirements (SOC 2, ISO 27001, FedRAMP, PCI, SOX) without turning delivery into paperwork.

Atlassian offers flexible work arrangements and hires globally wherever there's a legal entity. The Senior Manager role focuses on building and maturing Government Cloud platform components, leading end-to-end release infrastructure and shifting from continuous delivery to operator-approved releases. You will own the release process, including planning, versioning, readiness, cutover, rollback, go/no-go criteria, incident escalation, and you’ll be hands-on in hard launch decisions. You will manage a 10–15 person software engineering team, set expectations, develop talent, build on-call rotation, and drive a multi-quarter roadmap to reduce release risk with trunk-based development, feature flags, canaries, automated gates, and one-click rollback. You will collaborate across Engineering, Product, QA, SRE, Support, Security, Docs, Marketing, and Legal/Compliance, clearly communicate status, risk, and decisions to senior leadership, run blameless post-release reviews, and ensure compliance with change management and audit standards.

Atlassian offers flexible work arrangements (office, home, or a mix) and hires globally wherever there is a legal entity, enabling Atlassians to balance family, personal goals, and priorities. The Senior Manager will build and mature the Government Cloud platform release components, lead a 10–15 person engineering team, own go/no-go decisions, and be in the room for hard launch calls with hands-on leadership. Responsibilities include owning the release process for Government releases (planning, branch/versioning, readiness, cutover, verification, rollback) and managing the release calendar and dependencies, making trade-offs when timelines, quality signals, and commitments collide. They will drive a multi-quarter roadmap to reduce release risk and cycle time using trunk-based development, feature flags, progressive rollout and canaries, automated release gates, and one-click rollback, while partnering with platform teams to scale tooling. The role requires collaboration across Engineering, Product, QA, SRE, Support, Security, Docs, Marketing, and Legal/Compliance, conducting blameless post-release reviews and ensuring releases are compliant and auditable (SOC 2, ISO 27001, FedRAMP, PCI, SOX as applicable) without turning delivery into excessive paperwork.

The text describes a Principal Data Scientist role at Atlassian focused on partnering with business leaders to strategize, implement, and measure data-driven initiatives across analytics, strategy, and operations. The candidate will develop hypotheses using diverse analytical methods, test them, and influence product roadmaps with insights and recommendations. They will create high-impact visualizations and use storytelling to communicate findings to leadership and cross-functional partners to shape product development. The role requires collaborating with cross-functional teams to forecast and monitor key product metrics, identify opportunities, and ensure products deliver value to people, businesses, and Atlassian. Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires in any country with a legal entity.

The posting is for a Principal Data Scientist at Atlassian who partners with business leads to strategize, implement, and measure data-driven initiatives across analytics, strategy, and operations. The role involves turning data into impactful visualizations that power leadership decisions and contributing foundationally on high-impact projects. Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. You will collaborate with cross-functional partners, apply quantitative analysis, experimentation, and data storytelling to develop strategies and solve major business challenges, while developing hypotheses and testing them with various methodologies. You will define opportunities to improve products and the business, forecast and monitor key product metrics to understand trends, influence roadmaps, and communicate insights to leadership.

Zendesk is transitioning from Systems of Record to Systems of Action with the Resolution Platform, aiming to build a high-performance runtime for fleets of AI agents to perceive, reason, and act, addressing the Orchestration Trap and driving AI-driven revenue. The company already runs production AI agents that autonomously resolve tickets across 100,000+ Zendesk accounts, executing multi-step plans, performing live API actions (refunds, order modifications, escalations), and closing tickets without human input, with a self-learning loop that turns successful resolutions into new skills and reaches parity with GAIA-class benchmarks. They seek to push architecture further by solving plan decomposition under ambiguity, memory-tier interference, selective skill acquisition, and multi-agent delegation via Agent-to-Agent protocols, while also building domain-specialized models and an RL-based training infrastructure to reduce inference cost over a 6–12 month period. The role requires 5+ years of experience building production ML/AI systems with hands-on work in agent architectures, strong evaluation instincts, Python and PyTorch fluency, and familiarity with an agent framework, plus optional depth in RL for language models. Zendesk emphasizes a hybrid work model, equal opportunity and inclusion, and transparent AI-screening practices, with commitments to diversity, accessibility accommodations for applicants with disabilities, and a policy to provide accommodations on request.

Zendesk is looking for an experienced Implementation Consultant to join Professional Services to design, implement, and optimize Zendesk as a complete resolution platform for enterprise customers, focusing on outcomes and value. You will lead discovery and design workshops, translate business processes into Zendesk configurations, onboard customers, and manage multiple projects while collaborating with cross-functional teams. Core requirements include a bachelor’s or equivalent, fluency in English plus French or German, 3–5 years in consulting/implementation or similar, experience delivering complex SaaS projects, strong problem-solving and communication skills, and the ability to work autonomously in a fast-changing, remote EMEA environment. Preferred experience includes familiarity with CX platforms (e.g., Zendesk, Salesforce, ServiceNow, etc.), Employee Services, and AI/automation in customer service, with additional requirements of a hybrid work model (two days in the office) and travel up to ~20%. Zendesk emphasizes a flexible, inclusive culture, AI screening where appropriate, and equal opportunity employment with accommodations available for applicants with disabilities.

Zendesk is seeking a Senior Analyst for Strategic Finance & Analytics to lead decision support, BI projects, and top-line reporting/forecasting, partnering with Finance, Sales, Marketing, Customer Success, Product, Enterprise Data, and Operations. You will regularly report findings to C‑Suite leadership, build dashboards and decks, develop SQL queries, perform ad hoc analyses, align metric definitions with cross-functional teams, and use AI to automate scalable processes. Requirements include 4–7 years in analytics/BI/strategy consulting, strong SQL (Snowflake a plus), experience with AI workflows and BI tools, a BS/BA in a quantitative field (MS a plus), SaaS experience a plus, and the role is located in Mexico City or Estado de Mexico. About you: you are curious, analytically minded, strategic, a team player with excellent communication, a self-starter who thrives in a fast-paced environment, and you can frame business questions with data while being detail-oriented and resourceful. Zendesk highlights a hybrid, inclusive workplace with equal opportunity employment, notes AI screening where applicable, and offers accommodations for applicants with disabilities.

Zendesk is seeking an exceptional Zendesk Consultant to join the CX Accelerator Team, capable of hands-on Zendesk configuration and delivering innovative solutions in a startup-like, agile environment, with client engagements typically lasting 4-6 weeks and travel as needed. The role aims to revolutionize customer experiences through optimized Zendesk implementations, leveraging backgrounds as an Assist Consultant, Professional Services Consultant, or tech-savvy Customer Success Manager to ensure clients are empowered and satisfied. Key responsibilities include client engagement and discovery, providing best-practice guidance, hands-on configuration and integration opportunities, end-to-end project management, and training and enablement with documentation to support client self-sufficiency. Requirements include extensive hands-on Zendesk configuration experience with SME knowledge of Zendesk AI products, strong CRM understanding, proficiency in English, Portuguese, and Spanish, a proven track record in relevant roles, and the ability to work in an agile environment along with strong communication, problem-solving, and adaptability. Zendesk promotes a hybrid work model, equal opportunity and diversity commitments, transparency about potential AI screening, and accommodations for applicants with disabilities, with a designated email for accommodation requests.

Lucid Software leads in AI-driven work acceleration and offers the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) along with airfocus to help teams turn ideas into reality and transform work at scale. The company highlights core values—innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego—and commits to a diverse, respectful, inclusive culture in a hybrid work environment that supports remote, office, or mixed arrangements. The role is Solution Engineer for the EMEA region to work with the sales team, demonstrate the product suite, and build business solutions that solve real-world client problems. Responsibilities include creating and delivering custom technical demos, becoming a trusted product expert, solving SE operational inefficiencies, addressing security questions, and coordinating with Product and Engineering; other duties as assigned. Requirements include 2-3 years in a related role, strong communication, problem-solving, customer-facing experience, and the ability to thrive in a fast-paced environment, with a hybrid Amsterdam office schedule (two days per week); preferred qualifications include a STEM degree, SaaS or customer-facing experience, coding or Excel skills, familiarity with cloud networking or information security, UX awareness, and Agile methodologies.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive transformation at scale. The company emphasizes core values—innovation, passion and excellence, ownership, initiative, and teamwork—and fosters a diverse, respectful, inclusive culture with a hybrid, flexible work model. Its Customer Operations team assists global users in understanding and using the product, leveraging user data to improve product health and delivering both direct support and scalable engagement solutions. Responsibilities include triaging and troubleshooting technical issues, building product expertise, collaborating cross-functionally, creating Help Center content, supporting Lucid Community programs, and handling billing-related inquiries and refunds while updating billing processes. Requirements include pursuing a Bachelor's degree with strong academics, a strong sense of ownership, excellent communication, the ability to work independently and cross-functionally on multiple initiatives, and solid analytical and problem-solving skills; the role is hybrid in South Jordan, UT, with in-office work two days per week (Tuesday and Thursday), and preferred qualifications include troubleshooting experience, content creation, basic data analytics, and teaching or mentoring experience.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with accelerators for cloud and process transformation to streamline work, align teams, and drive large-scale business transformation, all guided by values of innovation, excellence, empowerment, ownership, initiative, teamwork, and a respectful, inclusive culture in a hybrid workplace. The Customer Operations team helps users understand how to use Lucid products and leverages incoming user data to improve product health, using both direct support and scalable solutions for a global audience. Responsibilities include investigating and troubleshooting technical issues, escalating user problems, managing issue workflows, developing technical product expertise, monitoring key user metrics, collaborating with Engineering, Product Management, Marketing, and other teams, creating Help Center content, engaging with the Lucid Community, supporting power user programs, and handling cancellations, refunds, and various billing inquiries and disputes. Requirements include currently pursuing a Bachelor's degree with strong academics, a strong ownership mindset, the ability to translate complex technical ideas into simple content, excellent written and verbal communication, the ability to work independently and cross-functionally on multiple initiatives, strong analytical and problem-solving skills, detail orientation, organization, and teamwork; the role is hybrid with Raleigh, NC office collaboration two days per week (Tuesday and Thursday). Preferred qualifications include troubleshooting experience, content creation, basic data analytics, and teaching or mentoring, with the posting labeled #LI-NJ1.

Figma is growing its Brand Studio and hiring a Brand Designer to design for the web, focusing on marketing websites to showcase Figma’s capabilities in brand-forward, novel ways. The role sits at the intersection of web design, software storytelling, and brand, requiring expert visual and UX instincts, a deep curiosity about products, accessibility, and the ability to turn ideas into prototypes with web engineers. Responsibilities include owning end-to-end UX and visual design for marketing websites from concept through prototype to production, telling Figma’s software story on the web, prototyping new patterns, designing launches and events, shaping site structure and navigation, and evolving the web design system. Qualifications include 5+ years designing websites with a strong portfolio, fluency with Figma and openness to new design, build, and AI tools, systems thinking grounded in information architecture and accessibility, experience using research and data to drive decisions, and the ability to drive concepts end-to-end with cross-functional partners. Figma is an equal opportunity employer offering remote or US hub work, requires cameras on during video interviews and in-person onboarding, provides accommodations, and imposes application limits (up to 5 applications in a rolling 30-day period; no reapplying while active or within 90 days of rejection).

Figma is expanding its Brand Studio and seeking a Brand Designer focused on the web to elevate marketing sites with brand-forward, novel experiences. The role sits at the intersection of web design, software storytelling, and brand, requiring strong UX/visual instincts, curiosity about Figma’s products, and the ability to turn ideas into prototypes that are accessible and engineer-friendly. Responsibilities include owning UX and visual design for marketing websites from concept through production, prototyping new web patterns with engineers, shaping site structure and navigation, launching campaigns and events, and evolving the web design system. Qualifications include 5+ years designing websites with a strong portfolio, fluency with Figma and enthusiasm for new design/build/AI tools, systems thinking and accessibility expertise, and experience using research to drive decisions while collaborating across multiple teams. Figma is an equal-opportunity employer that offers accommodations, supports remote work in the US or US hubs, and enforces application limits (up to 5 applications per rolling 30 days; no reapplication while active or within 90 days of rejection; in-person onboarding and cameras-on during video interviews).

Atlassian offers flexible work locations (office, home, or hybrid) and hires people in any country where they have a legal entity. They are hiring a Data Platform Engineer who will report to the Engineering Manager for the Internal Data Platform team and should have experience building data platforms at scale and solving complex analytical problems with modern technologies. The role involves designing and developing high-quality software services for Atlassian's data platform with emphasis on reliability, scalability, and performance. Responsibilities include delivering big data and software solutions, collaborating with cross-functional teams, contributing to code quality and standards, and driving operational excellence and data-driven decision making. Requirements include 5+ years in data/software engineering with big data exposure, a CS degree or equivalent, proficiency in distributed big data environments, programming experience in Kotlin/Scala/Java/Python, knowledge of AWS or GCP, end-to-end service development, cloud architecture patterns, and familiarity with big data frameworks such as Spark, Flink, StarRocks, Databricks, DBT, or Airflow.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where they have a legal entity. They are hiring a Data Platform Engineer to report to the Engineering Manager for the Internal Data Platform team, ideal for someone with experience building data platforms at scale and solving complex analytical problems. The role focuses on designing and developing high-quality software services for Atlassian's data platform, emphasizing reliability, scalability, and performance, and involves collaborating with a diverse team of engineers. Responsibilities include delivering big data and software solutions, cross-functional collaboration to design and ship features, maintaining code quality through peer reviews and standards, and driving operational excellence with a data-driven approach. Requirements include 5+ years in data/software engineering with big data experience, a CS degree, proficiency in Kotlin/Scala/Java/Python, AWS or GCP experience, end-to-end service development, cloud-pattern knowledge, and familiarity with big data frameworks such as Spark, Flink, StarRocks, Databricks, DBT, and Airflow.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever the company has a legal entity. - Jira sits at the heart of Atlassian’s System of Work and is evolving into an intelligent partner for modern work, enhanced by the Teamwork Graph, Rovo, and agentic workflows. - The Jira Design team is seeking a Lead Product Designer to drive end-to-end experiences, mentor the design team, and align multiple teams across Australia and North America under a Senior Design Manager. - The role involves designing end-to-end product experiences, integrating AI into Jira workflows, unifying the design language across Jira, Rovo, and agent tooling, and defining success metrics that demonstrate customer value and business impact. - Candidates should have 7+ years of enterprise product design experience, strong craft and prototyping, AI-native workflow experience, user research and storytelling skills, cross-functional collaboration, stakeholder management, and a track record of improving processes and measuring outcomes.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, with Jira at the center of its System of Work enriched by the Teamwork Graph and AI-driven tooling. The Jira Design team is seeking a Lead Product Designer to drive Jira design across the Teamwork Collection, reporting to a Senior Design Manager, with teams in Australia and North America. The role includes conceptualizing and delivering industry-leading experiences, mentoring the design team, leading strategic initiatives, setting a cohesive vision, and owning end-to-end product experiences rather than isolated features. Day-to-day work focuses on designing AI-integrated Jira workflows, creating cohesive design language across Jira, Rovo, and agent tooling, partnering with leadership to define a unified vision and success metrics, and guiding projects from concept to delivery. Requirements include 7+ years in enterprise product design, strong craft and prototyping, experience with AI-native processes, end-to-end UX, storytelling, user research, cross-functional collaboration, and stakeholder management.

Figma is growing its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration, with the Inside Sales Representative role as a founding member of a new team based in NYC or SF and a late January to February 2027 start. The role involves communicating with existing customer accounts, closing inbound subscription expansions, managing renewals and billing changes, closing targeted outbound renewals, qualifying inbound sales requests, and partnering with Support, Order Management, and Marketing while guiding inbound prospects to an Account Executive. You’ll build product knowledge, collaborate across Sales, Support, Billing, and Marketing, and work with Marketing to run proactive campaigns that maximize expansion and retention across all products. Desired qualifications include a desire to build a career in Sales with growth to Senior Inside Sales and Account Executive roles, strong technical aptitude, cross-team collaboration, curiosity and adaptability, and exposure to or interest in product development, with additional consideration for B2B SaaS and multilingual experience; applicants are encouraged even if not a perfect match. Benefits include equity, comprehensive health/dental/vision, retirement, parental leave, mental health and wellness support, paid time off and sick days, with a base pay of $26.96/hour, pay transparency, equal opportunity employment, accommodations available, a camera-on interview requirement, in-person onboarding, and application limits of up to 5 applications per 30 days.

Atlassian supports flexible work locations, but this Senior Principal Engineer role requires you to be located in the United States and to collaborate with teams across the United States, Australia, and India. You will provide organization-wide technical leadership for Atlassian’s Trusted Data Platform (TDP) and Data Exchange Platform (DXP), shaping the architecture and evolution of cloud-agnostic data infrastructure, streaming, and platform intelligence. This is a high-leverage individual-contributor role that establishes technical direction, leads cross-organizational initiatives, and raises the engineering quality bar across multiple teams. You will drive multi-cloud data and compute architecture, streaming and data-movement capabilities, and platform-intelligence offerings while addressing data residency, security, reliability, observability, and cost. You will partner with product, security, reliability, and infrastructure teams, mentor engineers, influence investment decisions, and ensure reusable platform capabilities that build durable customer trust and sustainable cost efficiency.

Atlassian supports flexible work arrangements and hires globally where it has a legal entity, but this Senior Principal Engineer role must be located in the United States to coordinate with teams in the US, Australia, and India. The role centers on Atlassian’s Trusted Data Platform (TDP) and Data Exchange Platform (DXP), delivering secure, scalable data storage, streaming, processing, and movement across multi-cloud environments while meeting data residency, encryption, regulatory, reliability, disaster recovery, and operation requirements. It is a high-leverage individual-contributor position that provides organization-wide technical leadership, shaping the architecture and evolution of the cloud-agnostic data infrastructure, including compute/runtime, streaming substrates, and platform intelligence for reliability, cost, adoption, and operational health. Responsibilities include establishing architectural direction across multiple teams, leading reviews, mentoring engineers, defining multi-year strategy, coordinating across the US, Australia, and India, and driving multi-cloud data/compute, streaming, and intelligence initiatives with emphasis on reliability, security, and cost efficiency. Success means delivering reusable platform capabilities, translating complex requirements into architectures and roadmaps, guiding cross-functional decisions and investments, and improving engineering quality while maintaining hands-on involvement for key technical work.

Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires across countries where it has a legal entity. The role is a hybrid position based in Salt Lake City, Utah, with DX—Atlassian’s fast-growing SaaS integration—headquartered there and serving engineering leaders with data-driven insights; DX’s customers include major names like Pinterest, GitHub, BNY, and Xero. DX recently joined Atlassian, and the role will help expand resources, accelerate growth and R&D, while requiring four days per week onsite in Salt Lake City during the integration period. The culture emphasizes individual mastery and high performance, with strong rewards for those who excel and a focus on doing excellent work despite uncontrollable external factors. What you’ll do includes prospecting outbound and inbound leads, building relationships and meetings with prospective businesses, delivering an exceptional experience to software engineering leaders, learning personalized outreach and social selling, and partnering with account executives and marketing, with opportunities for rapid growth and a measurable impact on the company.

Atlassian supports flexible work locations and hires globally, while the Rovo team builds enterprise search to power AI agents across Atlassian products and connected applications. Enterprise search remains challenging because information is scattered across documents, conversations, tickets, and other systems, with company-specific terminology, permissions, and data that changes over time. The company is hiring a Principal Architect to own the architecture and technical direction for enterprise agentic search, including retrieval, agent orchestration, context construction, evaluation, and LLM training. The role involves defining how query understanding, source discovery, retrieval, tool use, and context collaborate, setting system boundaries and interfaces, handling enterprise complexity, balancing search quality with scalability and cost, and leading evaluations, experiments, and LLM development for agentic search. It also requires building prototypes, guiding multiple teams, establishing a multi-quarter roadmap, and driving continuous improvement with measurable gains in agent task success while preserving privacy and permissions.

At Atlassian, employees can work anywhere; Atlassian hires from any country with a legal entity, and the Rovo team builds search capabilities to help AI agents find, understand, and act on enterprise knowledge across Atlassian products and connected applications. Enterprise search is challenging because information is scattered across documents, conversations, tickets, and other systems, and agent queries depend on company-specific terminology, permissions, and information that changes over time. The Principal Architect will define the architecture for enterprise agentic search, owning the design of retrieval, agent orchestration, context construction, evaluation, and LLM training, while delivering prototypes and guiding engineers and scientists. Responsibilities include establishing system boundaries and reusable capabilities, designing for enterprise complexity (permissions, tenant isolation, freshness, domain language), balancing search quality with scalability, latency, cost, and reliability, and defining benchmarks, datasets, evaluation environments, and reproducible experiments. They will lead technical direction across teams with a multi-quarter roadmap, validate architecture through implementation and production results, and drive continuous improvement of agent task success.

Atlassian offers flexible work options—office, home, or a mix—to support personal goals and priorities. This role requires you to be located in Germany, the UK, or the Netherlands, and relocation support is not offered. Atlassian is seeking a Senior Pre-Sales Solutions Engineer for the DACH and CEE territory who aims to be a product expert in the sales cycle and help close enterprise deals. You will partner with account teams and channel partners to conduct customer discovery, map business problems to Atlassian products, identify cross-product opportunities, and understand client pain points. You will lead value-based demonstrations as a product expert, guide customers' technical needs to gain buy-in, foster strong partnerships with sales, and continually document feedback and competitive intelligence to inform product strategy while refining your knowledge and processes.

- Atlassian offers flexible work options (office, remote, or hybrid), but this role requires you to be located in Germany, the UK, or the Netherlands, and there is no relocation support. - Atlassian is hiring a Senior Pre-Sales Solutions Engineer for the DACH and CEE territory who will be a product expert in the sales cycle and help solve customers’ hardest business problems to close enterprise deals. - In this role, you will partner with account teams and channel partners to conduct customer discovery, understand the customer’s current state and problems, and map them to Atlassian products and solutions while identifying opportunities for cross-product expansion. - You will lead value-based demonstrations, articulate the product’s value, understand and guide the customer’s technical needs to gain buy-in, and build compelling stories showing how Atlassian offerings work together. - You will also proactively collaborate with sales counterparts, track and document product feedback and competitive intelligence for product management, and continuously learn and refine pre-sales knowledge, solutions, and sales processes.

Atlassian supports flexible work locations (office, home, or hybrid) but this role requires you to be located in Germany, the UK, or the Netherlands and there is no relocation support. They are seeking a Senior Pre-Sales Solutions Engineer for the DACH and CEE territory who will be a product expert in the sales cycle, helping solve customers' hardest business problems with Atlassian solutions to close enterprise deals. Responsibilities include partnering with account teams and channel partners to conduct customer discovery, identify business problems, map them to Atlassian products, and uncover opportunities for cross-product expansion. You will lead value-based demonstrations, understand and guide the customer's technical needs to gain buy-in, and build strong partnerships with sales while documenting product feedback and competitive intelligence for product management. The role emphasizes continuous learning and refinement of pre-sales, product, solution, and platform knowledge and sales processes.

Atlassian supports flexible work arrangements, but this role must be located in Germany, the UK, or the Netherlands, with no relocation support provided. The company is seeking a Senior Pre-Sales Solutions Engineer for the DACH and CEE territory to become a product expert in the sales cycle and help close enterprise deals. The role involves partnering with account teams and channel partners to conduct customer discovery, identify business problems, and map them to Atlassian products and cross-product opportunities. Responsibilities include leading value-based demonstrations, articulating the value of Atlassian solutions, and guiding customers' technical needs to secure buy-in, while building strong sales partnerships. It also requires tracking product feedback and competitive intelligence, advocating for internal product development, and continuously learning to refine pre-sales knowledge and processes.

Atlassian offers flexible work options (office, home, or hybrid) to support personal priorities, with the role requiring residency in Germany, the UK, or the Netherlands and no relocation support. Atlassian is hiring a Senior Pre-Sales Solutions Engineer for the DACH and CEE territory who will be a product expert in the sales cycle and help solve customers’ business problems to close enterprise deals. Responsibilities include partnering with account teams and channel partners to conduct customer discovery, map needs to Atlassian products, and identify cross-product opportunities. The role also requires leading value-based demonstrations, addressing customer technical requirements, and building strong, ongoing partnerships with sales to gain buy-in for Atlassian as the right decision. Additional duties involve gathering product feedback and competitive intelligence, advocating for internal product development, and continuously expanding pre-sales and product knowledge.

Atlassian offers flexible work locations (office, home, or a mix) to support personal priorities, but this role must be located in Germany, the UK, or the Netherlands, and no relocation support is provided. Atlassian is seeking a Senior Pre-Sales Solutions Engineer for the DACH and CEE territory who will be a product expert in the sales cycle and help close enterprise deals by solving customers’ hardest business problems with Atlassian products and solutions. You will partner with account teams and channel partners to conduct customer discovery, identify pain points, and map them to Atlassian products and cross-solution opportunities. You will lead value-based demonstrations, understand and guide the customer’s technical needs to gain buy-in, and build strong partnerships with assigned sales counterparts. You will also document product feedback and competitive intelligence, advocate for product management, and continuously learn and refine your pre-sales, product, solutions, and platform knowledge and processes.

Atlassian acquired DX, a Salt Lake City–based SaaS company that helps engineering leaders boost productivity by analyzing millions of data points and serves clients like Pinterest, GitHub, BNY, and Xero. The role requires four days per week onsite in Salt Lake City during the integration, and Atlassian can hire globally wherever it has a legal entity. Atlassian emphasizes mastery and high performance, with a culture that focuses on individual excellence and doing your best work within a hybrid environment. The position involves prospecting outbound and inbound leads, building relationships with software engineering leaders, delivering an exceptional experience, and collaborating with account executives and marketing while learning personalized outreach and social selling. It offers growth, ownership, and measurable impact, with expanded resources and R&D from the acquisition to accelerate career progression.

Atlassian supports flexible work options (office, remote, or hybrid) in a distributed-first model, hires where they have a legal entity, conducts interviews and onboarding virtually, and for this role can only hire eligible candidates in the UK. The future team is hiring a first-line Sales Manager who will report to the EMEA Mid-Market Sales Leader and oversee a UKI Mid-Market sales team of 6-8 sellers. The role involves developing and managing a UKI market sales organization with a focus on tailored Mid-Market sales strategies, fostering long-term relationships with key accounts, and achieving revenue targets. The Sales Manager will recruit, develop, and coach talent, bridge capability gaps, and contribute to developing future Sales Leaders. Key responsibilities include leading the team, creating strategic sales plans, expanding market share, collaborating with internal teams (Channel Partners, Product Specialists, Account Managers, Solution Engineers), analyzing sales data and trends, conducting performance evaluations, and staying informed about industry dynamics.

Atlassian supports flexible work arrangements and hires in any country with a legal entity, with interviews and onboarding conducted virtually; note that this role is only eligible to hire in the UK. The position is for a first-line Sales Manager in the EMEA Mid-Market team, reporting to the EMEA Mid-Market Sales Leader, overseeing a UKI Mid-Market sales team of 6–8 sellers and focusing on developing and executing sales strategies for Mid-Market customers to achieve revenue targets. You will build a world-class sales group, recruit and develop talent, bridge capability gaps, and contribute to developing future Sales Leaders. You will lead and manage the team, develop customised UKI sales strategies and plans, implement strategic plans to grow market share in the Mid-Market segment, provide mentorship, set performance goals, and monitor progress toward them. You will recruit and onboard new Account Executives; collaborate with Channel Partners, Product Specialists, Account Managers and Solution Engineers to improve sales processes and customer satisfaction; analyse sales data and market trends; conduct regular performance evaluations; and stay informed about industry trends, competitor activity, and market dynamics in the enterprise segment.

This fully remote, UK-based role at Atlassian leads a team of Strategic Account Managers responsible for the health, retention, and growth of the company’s largest and most complex French customers. The team owns the full customer lifecycle, focusing on high retention and proactively identifying and closing expansion, upgrade, and cross-sell opportunities, in close partnership with Global Sales to grow total book of business through strategic account planning, white-space analysis, and executive mapping. The role requires a leader who embodies ‘Heart and Balance,’ providing hands-on coaching for complex deals, advocating for the team, removing blockers, and delivering an exceptional customer experience. You will drive team performance and revenue accountability with high-accuracy forecasting, collaborate across Services, Channel, and Customer Success, and build a high-performing team through effective hiring and ongoing development while evolving Atlassian’s GTM model and championing operational excellence. While the focus is on French customers, familiarity with the DACH sales landscape is desirable, and fluency in German is required to effectively manage German-speaking stakeholders.

The role is to lead a team of Strategic Account Managers responsible for the health, retention, and growth of Atlassian’s largest and most complex French customers, driving long-term value and transformation. The team will own the full customer lifecycle, secure high retention, and proactively identify and close expansion, upgrade, and cross-sell opportunities, in partnership with Global Sales to grow Total Book of Business through strategic account planning, white-space analysis, and executive mapping. We are seeking a leader with Heart and Balance who can foster a supportive, open culture while maintaining sales rigor, and a self-starter who provides hands-on coaching to navigate complex deals and deliver an exceptional customer experience. The role is fully remote but UK-based, with responsibilities including driving team performance and revenue accountability, accurate forecasting, cross-functional collaboration with Strategic Sales, Services, Channel, and Customer Success, and building a high-performing team through hiring, onboarding, and ongoing development, while championing operational excellence and evolving the Atlassian GTM model. Familiarity with the DACH sales landscape and German fluency (written and verbal) are highly desirable to manage and grow German-speaking stakeholders.

- Atlassian offers flexible, distributed-first work with global hiring and virtual interviews/onboarding to support employees’ personal goals while serving customers in the digital economy. - The company has built a multi-billion-dollar software business with 300,000+ paying customers, hundreds of partners, and millions of users, guided by an open, collaborative culture focused on customer success. - The Strategic Solution Sales team drives adoption of select products and services for large customers, with the Solutions Sales Executive acting as a customer champion and providing feedback to product and engineering to improve the customer experience. - The role involves leading a named account territory and region, collaborating with channel partners, Solution Engineers, product/marketing, and other parts of the organization, and using tools like Salesforce, G-Suite, Slack, and Zoom to educate prospects about ITSM and Atlassian’s offerings. - Requirements include 7+ years of enterprise software sales (especially ITSM), a track record of over-achieving, multi-channel experience, ability to sell ROI and value, strong executive communication, and a coachable, ego-free mindset.

At Atlassian, employees can choose where they work—office, home, or a mix—and the company hires globally with virtual interviews and onboarding as part of its distributed-first approach. The company aims to help customers compete in the modern digital economy, building a multi-billion-dollar software business with over 300,000 paying customers, hundreds of partners, and millions of users, in a culture that is open, collaborative, and deeply focused on customer success. The Strategic Solution Sales team drives adoption of select products for large customers, while the Solutions Sales Executive acts as a customer champion, providing feedback to product and engineering teams and optimizing the customer experience, leading a territory with named accounts and collaborating with partners, SEs, channel managers, product and marketing, and other internal teams. The role involves defining a clear territory vision, regularly communicating funnel/status, and working cross-functionally to educate prospects on ITSM and Atlassian’s offerings, while partnering with partners and using tools like Salesforce, G-Suite, Slack, and Zoom to work virtually or on-site. On day one, candidates should have a proven track record of overachieving in enterprise sales (7+ years), with deep ITSM or related enterprise-solution experience, multi-channel selling experience, strong ROI/value-selling capabilities, executive communication skills, and a coachable, ego-free mindset.

Atlassians can choose where they work (office, home, or hybrid), with virtual interviews and onboarding as part of a distributed-first approach, but the role requires being located in the UK and has no relocation support. The Digital Success team aims to improve adoption and retention for Atlassian’s 300k global customers, focusing on omni-channel, personalized customer journeys at scale. The role emphasizes experimenting with coordinated plays, identifying effective strategies, and scaling them quickly, with success measured by enabling autonomous experiences in the future. Responsibilities include aligning messaging across email, in-app, community, learning, AI agents, and human channels to reinforce the same core actions, and partnering with Product and Data Science to use product telemetry signals for outreach that can be executed by humans, automation, or AI. It also involves partnering with Product, Marketing, and Customer Success to optimize content for omni-channel distribution, driving expansion through product-agnostic team-persona targeting, leveraging automation to connect digital/agentic and frontline teams, and leading change through data-backed hypotheses and experimentation.

Atlassians can work from the office, home, or a mix, giving them more control over family and personal goals, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role requires you to be located in the UK and there is no relocation support. The Digital Success team drives adoption and retention for Atlassian’s 300k global customers, and this opportunity focuses on enhancing engagement through omni-channel, personalized journeys at scale. It centers on experimenting with coordinated plays, identifying effective strategies, and scaling them quickly, with success defined by the autonomous experiences you enable in the future. Responsibilities include aligning messaging across email, in-app, community, learning, AI agents, and human channels; collaborating with Product and Data Science to identify telemetry signals for programmatic outreach; working with Product, Marketing, and Customer Success to optimize use-case content for omni-channel distribution; driving expansion through product-agnostic team-persona targeting; leveraging technology and automation to connect digital/agentic and frontline teams; and leading change via cross-functional influence, data-backed hypotheses, and experimentation.

Zendesk is hiring a Revenue Operations Analyst for the EMEA team in Krakow to serve as an operational advisor across the Quote-to-Cash lifecycle, coordinating with Sales, Legal, Finance, and Revenue Recognition to ensure compliant deal structures that align with corporate strategy. Responsibilities include serving as a trusted adviser to the EMEA Sales Team on deals and finance matters, advising on contract options, preparing strategic deals for management review, reviewing contracts for finance and revenue-recognition compliance, maintaining knowledge of quoting and provisioning systems, and driving cross-functional communication and process automation. Requirements include 2+ years in a Deal Desk or related role (Billing/SalesOps/Commercial Finance Analyst), ability to navigate ambiguity, fluent English (French or German a plus), independence and meticulousness, strong stakeholder relationship skills, and experience with Salesforce CPQ and/or Zuora is advantageous. The Poland base salary range is zł106,000 to zł160,000 per year, with potential bonuses or incentives; actual compensation will reflect capabilities, experience, and other factors. Zendesk emphasizes a hybrid, inclusive workplace and is an equal opportunity employer; it may use AI to screen applications and provides accommodations for applicants with disabilities.

The GTM Enablement Specialist is a high-visibility, field-facing role aimed at improving regional SDR/BDR productivity and pipeline generation by identifying performance gaps and accelerating per-rep bookings. You’ll own programs from onboarding to messaging optimization and field coaching, using AI-enabled tools to surface insights, track impact, and drive measurable productivity improvements. You’ll accelerate new-hire ramp, optimize outbound execution (cadences, talk tracks, channel mix), and coach reps on fundamentals with data-driven insights and AI-assisted coaching. You’ll build regional alignment by tailoring global programs to local conditions and collaborating cross-functionally with Marketing, Ops, Enablement, and Product to scale AI-enabled workflows. Requirements include 2–4+ years in SaaS sales development, proven BDR/SDR success, familiarity with tools like Salesforce, Gong, Outreach, strong analytics and AI fluency, excellent communication, and a commitment to diversity and accommodations, including AI-based screening where applicable.

The Hunter AE at Zendesk creates and closes durable net-new business through disciplined prospecting, consultative discovery, evidence-based value cases, executive selling, and a clean handoff to the post-sale team, and the role does not own installed-base expansion or post-sale outcomes. You’ll build and maintain qualified net-new pipeline to meet quota, lead a repeatable prospecting-to-close process, translate customer priorities into Zendesk’s platform and AI value, align with executives and multiple stakeholders, and orchestrate cross-functional teams while keeping CRM data accurate. Day one expectations include genuine new-business orientation, targeted discovery and multi-threaded selling to diverse stakeholders, strong commercial acumen for ROI narratives and deal economics, and strong CRM/forecast discipline, with deeper Zendesk platform and AI fluency developable over time. The role differentiates by shaping the customer’s problem, creating demand, and closing large, complex net-new deals with executive access and solid business-case construction; the US OTE ranges from $230,000 to $344,000 with a 50/50 base/commission mix, with potential bonuses or benefits depending on location and capabilities. Zendesk emphasizes an inclusive, hybrid-work culture, notes AI may be used to screen applicants, and is an AA/EEO/Veterans/Disabled employer that provides accommodations for applicants with disabilities.

Zendesk is hiring a Product Marketing Manager to drive the Employee Service business, defining go-to-market strategies and collaborating with product, marketing, and sales leadership. The role requires deep understanding of the ESM/ITSM market, crafting compelling messaging, leading cross-functional initiatives, developing launch assets, enabling GTM teams, and supporting deals as a subject-matter expert. Requirements include 10+ years in B2B SaaS product marketing, direct ITSM/ESM experience, exceptional storytelling, strong analytics, comfort with AI tools, executive presence, and the ability to work independently in a startup-like environment. The US base salary range is $153,000 to $229,000, with potential bonus or incentives, and final offers depend on capabilities and location. Zendesk emphasizes an inclusive culture with a hybrid work model, AI screening guidelines, equal opportunity, and accommodations for applicants with disabilities.

Sentry helps developers fix errors and performance issues, is trusted by 200,000+ organizations, and is building an AI-native future. The Streaming Platform team is creating the next generation of infrastructure for ingestion pipelines and real-time data processing, handling hundreds of thousands of events per second with low latency and high reliability. The role involves designing, building, and operating components of the Streaming Platform (Kafka, the streaming runtime, APIs, and developer-facing abstractions), implementing resilient, high-throughput stream processing with delivery guarantees, checkpointing, and watermarking, and building automation for Kafka fleet management and improved observability. Qualifications include 2-3 years of software engineering in distributed systems or real-time streaming, proficiency in Python, Rust, Go, or Java, experience with Kubernetes/AWS/GCP, with Kafka/Flink/Spark as nice-to-have; the base salary range is $155,000 to $190,000, with benefits, and the role is based in San Francisco with three days per week in the office. Sentry emphasizes equal opportunity and inclusion, is open-source, offers accommodations for disabilities, and provides an Applicant Privacy Policy.

Sentry is a fast-growing, open-source application monitoring company trusted by 200,000+ organizations and is building an AI-native future. The Developer Infrastructure team builds the systems engineers use to develop, test, and ship software, including local and cloud development environments, CI/CD across codebases, tooling for creating services, and SDK/library publishing. The role focuses on shortening CI feedback cycles, improving deployment reliability, detecting flaky tests, making development environments easier to use, and supporting AI coding agents with the context and access they need, owning projects from design through rollout. The position is based in San Francisco with three days per week in the office, and you will partner with Platform and Product Engineering to prioritize improvements and measure results. Qualifications include 5+ years of software engineering or equivalent, strong Python, experience with CI/CD, Docker, AWS/GCP, Kubernetes, infrastructure as code, and cross-team collaboration; salary range is $190,000–$400,000 plus benefits, with equal opportunity and accommodation commitments.

Sentry, trusted by 200,000+ organizations, is building an AI-native future and seeks to hire for its Streaming Platform team in Toronto (three days per week in the office) to advance ingestion pipelines and real-time data processing that power developers’ experiences. The role will design, build, and operate components of the streaming platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions to enable self-service streaming at scale, handling hundreds of thousands of events per second with low latency. You will implement resilient, high-throughput streaming systems with delivery guarantees (delivery, checkpointing, watermarking), build a scalable automation and control plane for Kafka fleet management, and improve observability, failover, and collaboration with product engineers to ensure fast, reliable ingestion pipelines. Qualifications include 2–3 years of software engineering experience in distributed systems or real-time data, proficiency in Python, Rust, Go, or Java, experience with cloud environments like Kubernetes/AWS/GCP, and nice-to-have experience with Kafka, Flink, or Spark Streaming; the base salary ranges CAD 163,000 to 200,000, with benefits and equity opportunities based on location and experience. Sentry is an equal-opportunity employer with an inclusive culture and open-source ethos, and provides accommodations and a detailed Applicant Privacy Policy for processing candidate data.

Lucid Software leads AI-driven work acceleration with the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, helping teams turn ideas into reality and transform work at scale. The company emphasizes innovation, passion and excellence, empowerment, initiative and ownership, and teamwork, while fostering a respectful, inclusive culture with a hybrid, flexible work model. They are hiring a strategic, high-performing Enterprise Expansion Account Executive (EAE) to unlock growth within their largest customers in the EMEA region, owning strategy and execution across major accounts and working with BDRs, CSMs, and Solutions Engineers. Responsibilities include growing Lucid’s largest EMEA customers, developing expertise on the full suite, understanding the competitive landscape, sourcing leads, closing new pipeline across segments, sharing market insights, and managing a book of accounts with reliable forecasts. Requirements include 5+ years of SaaS/software sales experience with enterprise-grade customers, ability to manage complex sales cycles with internal stakeholders, strong communication, fluency in English and Dutch, and a hybrid Amsterdam office schedule two days per week (Tuesday and Thursday); preferred qualifications include evangelist sales experience and familiarity with sales acceleration tools, plus a BA/BS and #LI-UP1.

Seibert Solutions Denmark, part of the Seibert Group and an Atlassian Platinum Partner, helps Nordic organizations maximize Jira, Confluence, and Jira Service Management—from implementations and migrations to platform governance and AI-enabled workflows—supported by a small team with direct client contact. As an Atlassian Consultant (Nordic), you’ll own projects from the initial workshop through go-live and beyond, working with clients in Denmark, Sweden, and Norway in Danish, Swedish, or Norwegian, in a remote-first setup with optional Copenhagen office and some travel. Your work includes implementing Atlassian tools, migrations (e.g., on‑prem to Cloud, Server to Data Center, site merges), advising on deployments and licensing, leading workshops and training, and keeping projects on budget, within scope, and on schedule while spotting opportunities for additional services. Required strengths include native-level Danish/Swedish/Norwegian and professional English, hands-on Jira/Confluence (ideally Jira Service Management) experience across Cloud/Data Center/Server, independent project delivery, workshop/moderation skills, clear communication, commercial awareness, and a bachelor’s degree with at least two years of experience; Atlassian certifications are a plus and willingness to work toward them is expected. Seibert offers flexible work hours and remote work, equipment and support (MacBook, iPhone, home-office setup), opportunities for Atlassian certifications, a culture of trust and responsibility, a salary of 52,000–61,000 EUR, and an application process led by Lena Kern; the role is remote-first for Sweden, Norway, or the Copenhagen area, with Copenhagen office access and travel to Nordic clients as needed.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC to ensure software works as intended. It is trusted by 32,000 organizations—including 75% of the largest financial institutions—and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded over 100 million times per month and earning 30,000+ GitHub stars. SmartBear features brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr, maintains a global presence with offices worldwide (including Somerville, MA and Galway, Ireland), and has earned industry awards. The job posting describes a Galway, Ireland Sales Development Representative role that collaborates with Account Executives to qualify inbound/outbound leads, conduct high-volume outreach, execute marketing campaigns, and build a pipeline, with potential promotion to AE within 12-18 months. Ideal candidates have 1-2 years in a customer-facing role, strong communication, coachability, and local to Galway, with SmartBear emphasizing career growth, wellbeing, diversity, social responsibility, and equal employment opportunity.

Atlassian offers flexible work locations and global hiring in countries where it has a legal entity, allowing employees to balance family and personal priorities. Atlassian’s Trusted Data Platform (TDP) provides secure, scalable data storage for product and platform teams, addressing data residency, encryption, regulatory compliance, backup and recovery, and multi-cloud operations. TDP SQL is the managed relational database platform that enables engineers to build applications on relational databases without managing underlying infrastructure, availability, security, scaling, or enterprise controls themselves. The company is seeking a Senior Engineering Manager to lead the TDP SQL team, responsible for the team’s people, strategy, execution, and operational outcomes, and to collaborate with senior engineers, product and program leaders, infrastructure teams, security specialists, and product organizations to evolve TDP SQL into a dependable, easy-to-adopt internal platform. Key responsibilities include building an inclusive, high-performing team; defining strategy and roadmap; ensuring reliability, incident response, and compliance; guiding architectural direction across clouds; managing cross-functional dependencies and cost; and delivering measurable outcomes with emphasis on platform adoption and enterprise requirements.

Atlassian supports flexible work arrangements and hires in any country where it has a legal entity, giving employees more control over family and personal priorities. Atlassian’s Trusted Data Platform (TDP) provides secure, scalable data storage for product and platform teams, addressing data residency, encryption, compliance, backup/recovery, and multi-cloud operations. TDP SQL is a managed relational database platform that lets engineers build applications on relational databases without managing the underlying infrastructure or enterprise controls. Atlassian is hiring a Senior Engineering Manager to lead the TDP SQL engineering team, responsible for people, strategy, execution, and operational outcomes, and to partner with engineering, product, security, and infrastructure groups. The role emphasizes building an inclusive, high-performing team, defining strategy and roadmaps, ensuring reliability and customer trust, guiding architectural direction across clouds, and managing cost, capacity, and cross-functional dependencies.

Atlassian offers flexible work options and can hire globally; its Trusted Data Platform (TDP) provides secure, scalable data storage, and TDP SQL is its managed relational database platform. The company is seeking a Senior Engineering Manager to lead the TDP SQL team and be accountable for the team's people, strategy, execution, and operational outcomes, partnering with senior engineers, product and program leaders, infrastructure teams, security specialists, and Atlassian product organizations. Responsibilities include building an inclusive, high-performing team, with effective hiring, onboarding, talent development, succession planning, and clear operating practices to support predictable execution and reduce technical debt. They must define and execute the TDP SQL strategy and roadmap, translate enterprise and product needs into measurable outcomes, own reliability and compliance, establish SLAs and incident response, and ensure data residency, encryption, backup/recovery, and multi-cloud operability. The role also requires cross-functional leadership to manage costs, drive platform adoption, govern architectural direction across clouds, and make investment decisions that balance customer trust with sustainable value.

- Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. - Its Trusted Data Platform (TDP) provides secure, reliable, and scalable data storage that meets enterprise needs such as data residency, encryption, regulatory compliance, backup and recovery, and multi-cloud operation. - TDP SQL is Atlassian’s managed relational database platform, enabling engineering teams to build applications on relational databases without managing underlying infrastructure, security, or scalability themselves. - The company is seeking a Senior Engineering Manager to lead the TDP SQL engineering team, responsible for people, strategy, execution, and operational outcomes, and to collaborate with senior engineers, product, program, infrastructure, security, and product organizations to evolve the platform. - Success involves building a strong engineering organization, operating a highly reliable platform, improving adoption and interoperability, maintaining compliance and cost efficiency, and translating complex requirements into clear roadmaps.

Atlassian offers flexible work options and global hiring, with its Trusted Data Platform (TDP) providing secure data storage and TDP SQL as a managed relational database platform used by product and platform teams. The company seeks a Senior Engineering Manager to lead the TDP SQL engineering team, responsible for the team’s people, strategy, execution, and operational outcomes, and to collaborate with senior engineers, product and program leaders, infrastructure, security, and product organizations to make TDP SQL a dependable, easy-to-adopt internal platform. Key responsibilities include leading and developing engineers and managers, building an inclusive, high-performing team, managing capacity and technical debt, and establishing operating practices for predictable execution and continuous improvement. The role requires defining and executing the TDP SQL strategy and roadmap, translating enterprise and product requirements into measurable outcomes, surfacing delivery risks early, increasing platform adoption, and owning reliability, security, data residency, backup/recovery, disaster recovery, and compliance. It also involves architectural leadership across multiple clouds, balancing near-term delivery with platform simplification, managing cross-functional dependencies and costs, and making investment decisions that prioritize customer trust, platform value, and sustainable cost efficiency.

- Atlassian supports flexible work arrangements, allowing employees to work in an office, from home, or a mix, and hires in every country where it has a legal entity. - Atlassian’s Trusted Data Platform (TDP) provides secure, reliable, and scalable data storage that meets enterprise requirements like data residency, encryption, regulatory compliance, backup and recovery, and multi-cloud operation. - TDP SQL is Atlassian’s managed relational database platform, giving engineering teams a supported way to build applications on relational databases without managing the underlying infrastructure, availability, security, or scaling. - The company is seeking a Senior Engineering Manager to lead the TDP SQL engineering team, accountable for people, strategy, execution, and operational outcomes, and to partner with senior engineers, product and program leaders, infrastructure teams, and security specialists to evolve TDP SQL. - Success will require building an inclusive, high-performing team, ensuring reliability and security, defining roadmap and architecture across clouds, managing cross-functional dependencies, surfacing risks early, and optimizing platform cost.

Atlassian supports flexible work locations and global hiring, with a Trusted Data Platform that provides secure, reliable, and scalable data storage to meet data residency, encryption, regulatory compliance, backup and recovery, and multi-cloud operation needs. TDP SQL is Atlassian’s managed relational-database platform, giving engineering teams a supported way to build applications without handling the underlying infrastructure, availability, security, scaling, or enterprise controls, and the company seeks a Senior Engineering Manager to lead the TDP SQL engineering team. The role entails leading and developing engineering managers and engineers, building an inclusive, high-performing team through effective hiring, onboarding, talent development, and succession planning, and establishing operating practices for predictable execution while balancing capacity across strategic investments, customer commitments, operational work, and technical debt. Strategy and execution involve defining and executing the TDP SQL strategy and roadmap aligned with Atlassian’s data-platform and cloud-infrastructure goals, translating enterprise and product requirements into measurable outcomes and milestones, surfacing risks early, and increasing platform adoption by reducing integration complexity and delivering production-ready capabilities. Reliability, customer trust, and cross-functional leadership include owning the platform’s operational health (availability, durability, performance, security, compliance, recoverability), establishing service-level objectives and on-call practices, guiding architectural direction across multiple clouds, managing cost posture and unit economics, and representing TDP SQL in engineering reviews, leadership forums, and portfolio planning.

The role is Principal Data Scientist on Atlassian's Global Experiences Data Science team, positioned at the intersection of cutting-edge analytics and customer-facing products. Reporting to the Manager of Global Experiences Data Science, you will lead the full data science lifecycle—from defining the right questions and building robust models to influencing product strategy and communicating insights to senior leaders. You will partner with Product, Engineering, and Design to embed data-driven decision-making, define the data science strategy for your product area, and own experimentation infrastructure including A/B test design and power analysis. You will identify high-impact opportunities through exploratory analysis, surface insights that influence roadmap prioritization and business strategy, and serve as the technical authority for data science standards and analytical rigor. You will mentor junior and mid-level data scientists, drive adoption of best practices in feature engineering, model monitoring, and responsible AI, and communicate findings to executives in clear, actionable narratives while defining metrics frameworks and guardrail metrics.

This role is Principal Data Scientist on the Global Experiences Data Science team at Atlassian, reporting to the Manager of Global Experiences Data Science, focused on shaping how millions of users experience Atlassian’s products. You’ll lead the full data science lifecycle—from defining questions and building robust models to influencing product strategy and communicating insights to senior leaders—acting as a force multiplier by partnering with Product, Engineering, and Design. You’ll define and drive the data science strategy for your product area, translate ambiguous business problems into rigorous analytical frameworks, and lead end-to-end development of ML models and analyses, including data acquisition, experimentation, deployment, and ongoing evaluation. You’ll own experimentation infrastructure and methodology (A/B test design, power analysis, interpretation at scale), identify high-impact opportunities through exploratory analysis, and serve as the technical authority for data science while mentoring others and contributing to hiring. You’ll communicate findings to senior stakeholders and executives, collaborate to define metrics frameworks (north star and guardrail metrics), and drive best practices in feature engineering, model monitoring, and responsible AI across teams.

Atlassian offers flexible work options—office, home, or a hybrid model—and hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Investor Relations team sits at the heart of Atlassian’s long-term strategy, shaping how the company’s strategy, business model, and performance are understood by investors, employees, and customers. As Director of Investor Relations, you’ll be a senior IR leader and partner to the Head of Investor Relations, driving day-to-day IR execution and representing Atlassian to the investment community while coordinating with executive leadership. Responsibilities include leading the strategic narrative and external messaging, owning the earnings cycle, advising executives, and managing investor meetings, conferences, and flagship events. Additional duties involve analyzing market sentiment and feedback for the C-suite, and leading cross-functional collaboration across Finance, Strategy, Legal, Data Science, Corporate Development, and Communications to ensure consistent messaging.

- Atlassian offers flexible work locations (office, home, or hybrid), hires globally where it has a legal entity, and conducts interviews and onboarding virtually as part of a distributed-first approach. - The Investor Relations team sits at the heart of Atlassian’s long-term strategy, shaping the external narrative to connect investors, employees, and customers with the company mission. - The Director of Investor Relations will be a senior IR leader and key partner to the Head of Investor Relations, leading day-to-day IR execution, representing Atlassian with the investment community, and translating complex financials and product strategies into compelling external narratives. - Responsibilities include driving strategic external messaging, owning the quarterly earnings cycle and disclosures, advising executives, and managing investor and analyst engagement and flagship IR events. - The role also entails monitoring market sentiment, turning feedback into actionable recommendations for the C-suite, and leading cross-functional collaboration across Finance, Strategy, Corporate Development, Legal, Data Science, and Corporate Communications to ensure consistent messaging.

Atlassian offers flexible work options (office, home, or hybrid) and can hire anywhere with a legal entity, with this role specifically welcoming applicants from all regions of Poland. The position is Senior Solution Sales Executive in the EMEA Solution Sales team, focused on driving adoption of the Service Collection—an AI-powered Service Management platform built on Rovo—across Central and Eastern Europe’s enterprise accounts. The CEE market is varied and growth-ready, with Poland showing cloud-migration potential, Hungary, the Balkans, and Baltics more cloud-forward, and the Czech Republic/Slovakia moving to cloud, while Romania, Bulgaria, and Ukraine offer greenfield expansion opportunities. You’ll be the ITSM/ESM subject matter expert for CEE, shaping how Atlassian wins in AI-powered service management across markets with different maturity levels. You’ll drive ITSM/ESM sales strategy, build C-level relationships, lead complex, multi-stakeholder sales cycles (net-new business, cloud migrations, enterprise expansions), architect competitive displacements, partner with AEs, SEs, and channel partners, and influence regional GTM, Product, Marketing, and Engineering, all while maintaining rigorous forecasting.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. - For this role, the company welcomes applicants from all regions of Poland due to business requirements. - Atlassian is redefining service management for emerging markets with the Service Collection, powered by Rovo, an AI platform that triages requests, surfaces knowledge, automates workflows, and helps agents resolve issues faster. - The Central and Eastern Europe region presents high growth potential across markets like Poland, Hungary, the Balkans, Baltics, Czechia, Slovakia, Romania, Bulgaria, and Ukraine, with the role leading strategic ITSM/ESM engagements in these markets. - The Senior Solution Sales Executive will drive ITSM/ESM sales strategy and revenue growth, build senior-level relationships with C-level and senior leaders, lead complex end-to-end enterprise sales cycles, architect competitive displacement through AI-driven service management, and collaborate with AEs, SEs, and partners while shaping GTM, product, and roadmap improvements.

Atlassian supports flexible work and hires globally, with interviews and onboarding conducted virtually as part of being a distributed-first company; this role is fully remote but requires you to be located in IST TZ. You will join the Jira Platform as a Senior Engineering Manager, helping Jira become the trusted system of record and control plane for enterprise-scale human and agent teamwork by shaping platform capabilities, technical strategy, and engineering practices. The work is guided by three forces—AI Transformation, Enterprise Readiness, and Efficiency—to enable people and AI agents to work together, earn the world’s largest enterprises’ trust, and deliver scalable developer productivity and reliability for Jira Cloud. The API extensibility focus will address reactive gaps (migration blockers like DC to Cloud, Connect to Forge, rate limiting) and proactive structural gaps (governance, enterprise readiness, and agent-first Jira). You’ll lead 2-3 scrum teams (12-20 people total), act as front-line manager, mentor principal engineers, influence architecture, and drive world-class engineering and operational excellence in a complex, globally distributed environment.

Atlassian supports flexible, distributed work and conducts interviews virtually, and this role is fully remote but must be located in the IST timezone. As a Senior Engineering Manager for the Jira Platform, you'll shape platform capabilities, technical strategy, and engineering practices to make Jira the system of record and control plane for enterprise-scale human and agent teamwork, guided by AI Transformation, Enterprise Readiness, and Efficiency. API extensibility will address reactive gaps from migrations such as DC to Cloud, Forge, and rate limiting, as well as proactive structural gaps like Governance, Enterprise Readiness, and an agent-first Jira strategy. You will lead 2-3 Scrum teams (12-20 engineers total) as the front-line manager, mentor engineers, and drive architectural and engineering excellence. Expect to thrive in a challenging, ambiguity-filled environment with multiple global dependencies and diverse stakeholders within Atlassian’s distributed-first culture.

Atlassians can choose where they work—office, home, or a hybrid—and Atlassian can hire people in any country where it has a legal entity. The Analytics Platform is Atlassian’s AI-ready data backbone, enabling trusted analytics across cloud environments while simplifying the underlying architecture to keep data reliable, discoverable, and cost-effective at scale. By unifying a consistent data foundation, low-latency analytics, and governed access patterns, it helps both people and AI agents move from raw data to self-service insights faster and with greater confidence. It serves as the data platform foundation for AI-native experiences such as intelligent assistants, embedded analytics, faster time to first query, and future ML use cases, while preserving reliability, permissions, and metric integrity for enterprise-grade decision-making. As a Technical Program Manager on the Analytics Platform team, you will define the long-term technical strategy and roadmap, secure stakeholder buy-in, drive cross-organizational programs, translate business objectives into technical requirements, influence solution architecture, and manage the lifecycle and dependencies of these initiatives.

Atlassian supports flexible work locations and hires globally; their Analytics Platform serves as an AI-ready data backbone enabling trusted analytics across cloud environments with a unified data foundation, low-latency analytics, and governed access to support self-service insights and AI use cases, while preserving enterprise-grade reliability and permissions. As a Technical Program Manager on the Analytics Platform team reporting to the Head of TPM, you’ll define the product and program technical strategy, create a long-term vision and roadmap for your areas, and secure stakeholder buy-in while driving cross-organizational initiatives. You’ll apply deep domain expertise to translate business challenges into technical requirements, collaborate with stakeholders to develop comprehensive solutions, and influence solution architecture to meet emerging business needs. Your duties include analyzing objectives, customer needs, adoption inhibitors, and industry trends to define a long-term strategy and actionable programs—such as capacity planning, migrations, high availability, network architecture, performance and reliability improvements—and translating them into prioritized technical problems for engineers. You’ll manage the full lifecycle of these programs from initiation through budgeting and scheduling, handle complex dependencies across the company, and be accountable for delivering successful technical programs with a systematic, impact-focused approach.

Zendesk seeks an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translate product capabilities into business strategy, define a long-term AI vision, align internal and external teams, and drive adoption from initial deployment through sustained expansion with executive partnerships. The overarching objective is to accelerate time-to-value, drive adoption and operating excellence of Zendesk AI solutions, and deliver measurable business impact across multi-year roadmaps, protecting renewals and enabling account expansion. Responsibilities include serving as the design authority for AI deployments, coordinating with Professional Services, Product, and Engineering to resolve blockers; co-creating future AI strategy with executives; aligning cross-functional teams; leading engagements with outcome-driven playbooks; and defining channel/adoption strategies while tracking impact with data. Qualifications include a minimum of 5+ years in Customer Success/Experience with at least 1 year in AI, experience in enterprise SaaS GTM or equivalent roles, use of adoption analytics to forecast churn and expansion, a bachelor’s degree (advanced degrees or AI strategy/project management certifications preferred), and strong cross-functional influence plus AI domain familiarity. Zendesk offers a hybrid work model, notes that AI-based screening may be used in the hiring process, and is an AA/EEO/Veterans/Disabled employer committed to diversity, inclusion, and accommodations for applicants.

Zendesk is seeking a strategic, hands-on Senior HR Business Partner to support the Product Development organization by shaping people strategies, translating business priorities into practical plans, and helping teams build great products. You will partner with senior Product Development leaders on organizational design, workforce and talent planning, team effectiveness, and change across a distributed product organization; coach leaders; use people data and employee feedback to diagnose root causes and propose actionable actions; lead complex talent conversations and collaborate with Talent Acquisition, Total Rewards, People Ops, L&D, Employee Relations, and Legal to deliver scalable people solutions; and foster inclusive, accountable cultures while guiding change management. Requirements include 8+ years in HRBP/People Partner roles (3+ years supporting senior leaders in tech or SaaS), experience with Product/Engineering/Design/Data teams, strong business acumen, expertise in organizational design, talent reviews, performance cycles, and workforce planning, plus the ability to use qualitative and quantitative insights with sound judgment; a collaborative, empathetic approach and comfort with AI-enabled tools. Preferred qualifications include experience supporting Product Development teams, global/distributed environments, and enterprise-wide people programs during significant organizational change, plus a Bachelor’s degree in HR, Business, Organizational Psychology, or related field. The US base salary range is $157,000–$235,000 with potential for bonus and benefits; Zendesk offers a hybrid work model, a commitment to diversity, equity, and inclusion, and accommodations for applicants with disabilities, with information on EEO rights available for US-based candidates.

Zendesk is looking for a customer-focused Data Migration Engineer II to help enterprise customers migrate data into and out of Zendesk, blending software engineering, data engineering, customer consulting, and AI-assisted development to design scalable migration solutions. You will partner with customers, project managers, technical architects, and product teams to translate complex business requirements into secure, reliable ETL processes, reusable tooling, automated workflows, and containerized migrations deployable across customer environments. You will leverage AI-assisted development tools to improve engineering productivity while maintaining code quality, and build intelligent automation for data validation, field mapping, reconciliation, exception handling, and migration reporting, plus continuously improve migration frameworks and documentation. Basic qualifications include 3+ years of professional software engineering, 2+ years Python, strong SQL and relational database experience, familiarity with REST APIs and structured data formats, Git, and a bachelor's degree; preferred qualifications include cloud-native experience, automation tooling, SaaS integrations, familiarity with large language models, and knowledge of software architecture and design patterns. The role requires being physically located in Mexico City or Mexico State, Zendesk’s hybrid work model, a commitment to diversity and equal opportunity employment, and disclosure that AI tools may be used to screen applications, with accommodations available for disabilities as needed.

Zendesk is seeking a Bay Area–focused Commercial Account Executive to drive AI-powered customer experience solutions, grow the commercial base, and help organizations modernize CX at scale. The role covers full-cycle sales from prospecting to close, nurturing relationships for retention, expanding footprint through cross-sell/upsell, leveraging data and AI adoption to deliver measurable ROI, and maintaining a healthy pipeline with executive-level stakeholder engagement. Required qualifications include a BA/BS or equivalent, 3+ years in B2B SaaS/AI sales with a track record of hitting targets, experience navigating complex sales and renewals, ability to sell to VP/C-level executives, and familiarity with Salesforce, Outreach, and Clari, plus willingness to travel across the Bay Area. Compensation features an on-target earnings range of $230k–$344k (50/50 base/commission), with potential bonuses, and a hybrid work model requiring some in-office time. Zendesk emphasizes equal opportunity and inclusivity, notes that AI screening may be used in hiring, and provides accommodations for applicants with disabilities, supporting a flexible hybrid approach across its global offices.

The CX Strategy & Operations Team at Zendesk accelerates customer value, adoption, and retention by enabling the Customer Success organization to operate with consistency at global scale through tooling, automation, processes, and enablement to deliver best-in-class customer experience. The CX Operations Manager will support Zendesk’s Professional Services by owning the Certinia platform’s strategy and day-to-day effectiveness, partnering with IT on configuration, integrations, releases, and issue resolution, and building analytics and forecasting to help PS leaders understand revenue, performance, and drivers of change. Responsibilities include defining the platform roadmap, performing light administration, improving PS processes like project setup, resource planning, time/expense capture, and revenue visibility, coordinating testing and release communications, and leading adoption of AI-enabled delivery capabilities and scalable automation. The role requires 7+ years in operations or analytics, experience with SaaS platforms (Certinia/FinancialForce or similar) and ability to translate business processes into system requirements, plus strong skills in forecasting, revenue analysis, dashboards/reports, SQL, and cross-team influence. Zendesk offers a hybrid work model, equal opportunity employment, AI-screen disclosure, and a US base salary range of $116,000-$174,000 with potential bonuses/benefits, along with accommodations for disabilities.

Figma is growing its team and seeks an executive communications manager to shape the company’s story and how its executives tell it. The role blends writing and strategy—developing narrative frameworks for executives, coordinating with the comms team on media strategy, and turning ideas into clear points of view across essays, keynotes, social posts, and op-eds. The ideal candidate has extensive experience crafting senior executive narratives, executive presence, and media relations, with the ability to influence stakeholders; a journalism/editorial background and tech or product experience are a plus. It’s a full-time role in San Francisco or New York City, with a base salary range of $153,000–$269,000 and a comprehensive benefits package including equity and incentives, plus a commitment to equal opportunity and accommodations. Figma emphasizes growth, invites applicants even if their background isn’t a perfect match, and notes application limits of up to five applications per 30 days and no reapplication while an application is active or within 90 days of a rejection.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help organizations streamline work and transform processes. The company emphasizes values such as innovation, passion and excellence, empowerment, ownership, and teamwork, and supports a diverse, inclusive culture with a hybrid work model. Lucid serves major organizations including Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, and has over 100 million users while continuing rapid growth. The Deal Desk role in Order Management involves processing sales orders in CRM and billing systems, ensuring policy compliance, approving bookings and invoicing, understanding licensing models, and becoming a subject matter expert on sales rules and procedures while driving cross-functional improvements, including AI-based solutions. Requirements include high attention to detail, strong cross-functional communication, ability to lead complex processes, independence and collaboration, proficiency in Excel/Sheets, and preferred qualifications of 1-2 years in deal desk or related roles, a relevant degree, and experience with Salesforce or other CRM and billing systems in a SaaS enterprise environment.

Figma is growing its team and seeks a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program, pulling insights from customer-facing surfaces like Support, Sales, NPS, and the community, and turning them into fast, actionable signals for Product, Engineering, and Support. This role owns the full insight loop—from surfacing and prioritizing major customer pain points to tracking how they’re addressed and bringing wins back to customer-facing teams and product partners. You’ll work cross-functionally across Support, Sales, Research, Marketing, and Product, leveraging AI to move faster and implementing scalable workflows that generate insights. Qualifications include experience building VOC programs, a customer-facing background, an ownership mindset, fluency in AI workflows, and strong analytical/communication skills; a plus for prior Figma product experience; the role can be US-based or remote, with a salary range of $127,000–$269,000 and a comprehensive benefits package. Figma values diversity and inclusion, offers equity and comprehensive benefits, outlines equal opportunity and accommodations, and notes application limits (up to five applications in a 30-day period) and privacy considerations for candidates.

Figma is expanding its team to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-assisted iteration for real-time collaboration from anywhere, including remote US roles. They’re hiring a strategic, data-driven Voice of the Customer Program Manager to build and run a company-wide VOC program, pulling insights from Support, Sales, NPS, community, and more, and turning them into fast, actionable signals for Product, Engineering, and Support—owning the full insight loop. You’ll define the VOC rhythm, surface and prioritize major customer pain points, align roadmaps with Product/Engineering, monitor sentiment through launches, set data-backed goals, and integrate signals from NPS/Research/Sales/Community/Support, using AI to scale insights and communicate them across audiences. Qualifications include experience building and running a VOC program as PM/Manager, a customer-facing background, an ownership mindset, fluency in AI workflows, and strong analytical/communication skills, with prior Figma product experience a plus. Figma offers equity, a comprehensive benefits package, and a base salary range of $127,000–$269,000 USD, along with equal opportunity and accommodations, plus details on candidate privacy and application limits (up to 5 applications per rolling 30-day period).

Figma is expanding its Brand Marketing team and hiring a full-time Video Strategist based in San Francisco or New York, or remotely in the United States, to shape and lead the video function and turn product and customer stories into compelling video. Responsibilities include defining video’s role across brand, social, editorial, product launches, building recurring franchises, managing the production model (in-house vs agencies/creators), budgeting, vendor relationships, and establishing briefing, rights, and asset reuse standards. You will lead the craft by setting quality bars, writing briefs, running reviews, enabling cross-functional teams with guardrails, and partnering with a Brand Marketing Technologist to measure success and inform future work. Requirements include 10+ years in video/brand storytelling or production leadership, experience building enduring video franchises, end-to-end production ownership, people leadership, fluency across formats, and the ability to advocate with senior stakeholders; nice-to-haves include hands-on editing, live events at scale, licensing, creator partnerships, and scaling during growth. Figma offers equity, a comprehensive benefits package, and a salary range of $153,000–$269,000, with equal opportunity employment, accommodations on request, and a rolling 30-day limit of up to five applications.

Figma is expanding its Brand Marketing team and hiring a Video Strategist to define and build the brand’s video function across channels such as brand, social, editorial, product launches, community, and events, with roles based in San Francisco, New York, or remote in the U.S. The role covers setting strategy, building franchises, and designing the production model—deciding what to produce in-house, with agencies or creators—while managing the pipeline, budget, vendor relationships, and standards for briefing, rights, and asset reuse. You’ll lead the craft by writing briefs, running creative reviews, and upholding a high quality bar for videos produced anywhere under the Figma brand, enable cross-functional teams with guardrails, and partner with the Brand Marketing Technologist to measure impact and inform future work, all while growing the internal team and external bench. Ideal candidates have 10+ years in video/brand storytelling or production leadership, a track record of recurring video franchises that outlast a single season, end-to-end production model ownership, and strong people leadership with fluency across formats and the ability to defend creative decisions with data. Figma offers equity and a comprehensive benefits package (health/dental/vision, retirement, parental leave, mental health, PTO, etc.) with a salary range of $153,000–$269,000, equal opportunity hiring and accommodations; candidates must keep cameras on during video interviews, and if hired, onboarding is in person.

Figma is expanding its engineering TPM team and seeks a Technical Program Manager to drive cross-company infrastructure efforts, partnering with the Infrastructure team to scale, improve performance, and deliver critical projects across backend, security, and other functions, in a full-time role that can be held from one of our US hubs or remotely in the United States. The TPM will lead execution, risk management, and delivery of infrastructure programs such as reliability, storage, distributed systems, cloud-native performance, and compliance (encryption key management, SOC 2, FedRAMP), coordinating with engineering, security, compliance, and legal, tracking milestones, and reporting to executives. Requirements include 8+ years in infrastructure TPM or related roles, hands-on cloud-native and distributed systems expertise (AWS/GCP), deep knowledge of storage, caching, search, and event-driven systems, plus a track record of large-scale migrations, cost optimization, encryption, and reliability initiatives, with strong cross-functional and stakeholder management. Nice-to-haves include establishing TPM functions, security/compliance program experience, incident management, experience with external enterprise partners, and a SWE/SRE background. Figma offers equity and a broad benefits package, salary range $185k–$317k, champions diversity and inclusion, provides accommodations for disabilities, requires cameras on during video interviews and in-person onboarding, and imposes application limits (up to 5 applications per 30 days) with a 90-day reapplication restriction.

Figma is growing its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-enabled iteration, all enabling real-time collaboration from anywhere. The Engineering TPM team is looking for a Technical Program Manager to partner with the Infrastructure group, overseeing cross-company, large-scale efforts to scale, improve performance, and deliver critical projects with a focus on operational excellence. You will lead execution, risk management, and milestones across infrastructure initiatives (reliability, storage, distributed systems, cloud-native performance, and compliance), partnering with engineering, security, compliance, and legal teams and communicating status to executives and external partners. Requirements include 8+ years in Infrastructure TPM or related roles, deep expertise in cloud-native architectures and infrastructure components (storage like S3, caching like Redis, search like OpenSearch, and event systems like Kafka), and a proven record of large-scale infrastructure programs plus strong cross-functional and stakeholder management; bonus points for scaling TPM functions, security/compliance programs, incident management, and SWE/SRE backgrounds. Figma emphasizes Grow as you go, offers equity and a comprehensive benefits package, supports diversity and equal opportunity, provides accommodations for disabilities, and notes interview logistics (cameras on, in-person onboarding) along with candidate privacy and application limits.

Figma is hiring a Technical Account Manager to serve as a trusted technical advisor for its largest enterprise customers, guiding implementations involving identity systems, APIs, integrations, governance, and extensibility to scale adoption. The TAM will lead structured technical engagements, clarify enterprise API usage, and collaborate with developer teams on design-to-code workflows, Dev Mode adoption, and other platform capabilities, while delivering technical workshops. This role sits at the intersection of customer success, enterprise architecture, and developer workflows, with goals to reduce technical risk and ensure customers are set up for long-term success through cross-functional collaboration. Requirements include 5+ years in a related SaaS advisory role, strong understanding of enterprise systems and APIs/integrations, experience with AI-powered solutions in enterprise environments, and superb communication, with bonus points for familiarity with Figma and design-to-code workflows. The position is full-time, can be held from a US hub or remotely in the United States, and offers a base salary of $140,000–$296,000 plus equity and a comprehensive benefits package, while noting application limits, accessibility accommodations, and the need for in-person onboarding and camera-on video interviews.

Figma is growing its team and seeks a Technical Account Manager to serve as a trusted technical advisor to its largest enterprise customers, focusing on identity systems, APIs, integrations, governance, and extensibility at the intersection of customer success, enterprise architecture, and developer workflows. You will lead structured technical engagements, guide enterprise API usage and system integrations, help extend Figma’s capabilities within customers’ ecosystems, improve design-to-code workflows (including Dev Mode), and deliver technical workshops in collaboration with sales, customer experience, and product teams. Requirements include 5+ years in TAM or related roles, strong understanding of enterprise systems and APIs, experience with AI-powered solutions and governance, and superb cross-stakeholder communication; nice-to-haves include familiarity with Figma, frontend development, and prior advisory workshops. Figma offers equity and a competitive benefits package, including health/dental/vision, retirement contributions, parental leave, mental health benefits, paid time off, and a base salary range of $140,000–$296,000, with remote-US or US-hub options and in-person onboarding. There are application limits (up to 5 applications per rolling 30 days) and privacy considerations; candidates are encouraged to apply even if their experience isn’t an exact match, and accommodations are available for disabilities.

Figma is growing its Product Support AI Infrastructure & Tooling team to empower teams worldwide by building AI-powered workflows, automations, and integrated systems that surface context and speed up design-to-product collaboration. As a Support Engineer on this team, you’ll design, build, and operationalize integrations across Decagon, Zendesk, Figma admin tooling, and internal data sources to bring customer, account, product, and billing context into conversations and automate support workflows. You’ll use LLMs and AI patterns for classification, routing, recommendations, context enrichment, and workflow automation, define success metrics, monitor impact, and establish guardrails with cross-functional partners. Requirements include 3+ years shipping integrations or internal tools, strong backend skills (Ruby, Python, Go, C++, PostgreSQL), hands-on experience with LLM-powered workflows, and the ability to translate ambiguous problems into practical solutions; familiarity with Zendesk, Decagon, or similar platforms is a plus. Figma offers a base salary range of $169,000–$245,000, equity, comprehensive benefits, and inclusive policies, along with details on equal opportunity, accommodations, camera-on interviews, in-person onboarding, and a rolling 5-applications-per-30-days limit.

Figma is expanding its Product Support team and investing in AI-powered automation to improve support workflows and bring richer context to customer conversations. The full-time role, based in a US hub or remote in the United States, will design, build, and operationalize integrations across Decagon, Zendesk, Figma admin tooling, and other internal platforms to connect systems and streamline support. You’ll bring customer, account, product, billing, and admin metadata into conversations, use LLMs for classification, summarization, routing, and automation, and turn ambiguous problems into practical technical solutions while measuring impact on customers and specialists. Requirements include 3+ years shipping integrations, strong back-end skills (Ruby, Python, Go, PostgreSQL), and hands-on experience with AI workflows and guardrails; preferred extras include experience with Zendesk, Decagon, Sprinklr, and AI observability. Figma offers a base salary range of $169,000–$245,000, equity and comprehensive benefits, equal opportunity employment, accommodations on request, and notes about interview process and application limits.