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deep insights into the Atlassian community

At Atlassian, employees have the flexibility to work from the office, home, or both, allowing them to better manage their personal and family commitments. The company's hiring practices extend globally, with virtual interviews and onboarding processes, reflecting its distributed-first culture. Enterprise Customer Success Managers (CSMs) play a crucial role in helping customers maximize their investment in Atlassian products by facilitating successful adoption and ongoing growth. In this role, CSMs build relationships with a diverse range of customer profiles and collaborate on success plans to ensure alignment and progress. Candidates for this position should have 5-8 years of experience in Customer Success or account management, a strong understanding of SaaS products, and fluency in Portuguese and English.

Atlassian offers flexible working arrangements, allowing employees to work from home, in the office, or a combination of both, enhancing personal and family support. The company conducts virtual interviews and onboarding, as it operates as a distributed-first organization, and hires globally where it has legal entities. Enterprise Customer Success Managers (CSMs) at Atlassian play a crucial role in helping clients maximize the value from their products, fostering relationships across various customer profiles, including executives and global teams. Responsibilities of the role include developing success plans, engaging customers for product adoption, and mitigating churn through proactive management. Ideal candidates should have significant experience in customer success or account management, a background in SaaS products, and the ability to communicate effectively in both Portuguese and English.

At Atlassian, employees have the flexibility to choose their work location, whether in-office or remote, enhancing their ability to manage personal priorities. The role of Principal Product Designer (Design Technologist) involves leading design technology initiatives across multiple products, with a focus on mentorship and fostering innovation through AI integration. The position is part of the Atlassian Design System (ADS) team, which collaborates with various experts to create scalable and inclusive design solutions. Key responsibilities include establishing design technology practices, promoting advanced prototyping methods, and ensuring adherence to accessibility standards. Candidates should possess extensive experience in design technology and have a proven track record of influencing cross-functional collaborations and scaling design practices within organizations.

Atlassian provides flexibility for employees to choose their work environment, whether from home, an office, or a mix of both, allowing them to balance personal and professional priorities. The company is seeking a Principal Product Designer (Design Technologist) to lead design technology initiatives that affect multiple products, focusing on prototyping, AI integration, and design-to-code workflows. This role involves mentoring teams, establishing best practices, and advancing the Design Technology practice within the Atlassian Design System (ADS), collaborating with product and engineering teams to create scalable and inclusive design solutions. Candidates should have over 10 years of software design experience, particularly in design technology, with strong expertise in prototyping and front-end development skills. The position emphasizes the impact of innovative design practices at scale, enhancing the quality and efficiency of Atlassian's products.

At Atlassian, employees enjoy flexible work arrangements, allowing them to work from home, in the office, or a combination of both, which supports their personal and family priorities. The company is focused on expanding its Business Value Advisory practice, which helps major clients recognize and articulate the value of using Atlassian's solutions. This role involves deeply understanding large enterprises, working with sales teams, and engaging with key customer stakeholders to enhance decision-making processes and maximize the benefits of Atlassian products. Candidates are expected to utilize their expertise in consultative value discovery and financial modeling to develop tailored business cases for executive audiences. Additionally, the position requires collaboration with internal teams and may involve travel for customer meetings and key organizational events.

Atlassian offers flexible work options for its employees, allowing them to choose between working in an office, from home, or a hybrid approach. The company focuses on hiring globally and utilizes virtual interviews and onboarding processes. The Business Value Advisory practice within Atlassian aims to assist strategic accounts in quantifying the value of the company's solutions, contributing to its mission of helping businesses transform their operations. A new position is available on the team for an individual skilled in consultative value discovery, who will work with sales and success organizations to enhance customer engagements through tailored financial models and compelling business cases. This role involves collaboration with executives, travel for key events and customer meetings, and contributions to the development of value-selling resources.

Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a combination, promoting better work-life balance. The company is seeking to expand its Business Value Advisory practice, which assists strategic accounts in recognizing and articulating the value of Atlassian solutions, with a focus on enhancing customer success. Candidates for this role should possess skills in consultative value discovery, financial modeling, and experience in engaging with executive-level stakeholders. Responsibilities include developing customized business cases and contributing to the evolution of financial models and value consulting at Atlassian. The position may require some travel for internal events and customer meetings, with a reporting line to the Head of Business Value Advisory and collaboration across global teams.

Atlassian offers employees the flexibility to work from home, in an office, or a combination of both, allowing individuals to balance personal priorities. The company hires globally and conducts virtual interviews and onboarding, which aligns with its distributed-first model. The Business Value Advisory practice is focused on strategic accounts, helping clients understand the value of Atlassian’s solutions, which are used by 83% of Fortune 500 companies. This role involves engaging with executive-level stakeholders to develop business cases that demonstrate the return on investment of Atlassian products, while also creating resources to support value-selling practices within the organization. The position requires collaboration with sales and solutions teams, offering opportunities for thought leadership and occasional travel for events and customer meetings.

Atlassian offers flexible work options, allowing employees to work from various locations, which helps them balance personal and family priorities. The company is expanding its Business Value Advisory practice to support strategic accounts globally by quantifying the value of its solutions for customers. The role involves collaborating with sales teams and stakeholders to develop compelling business cases that demonstrate the return on investment for Atlassian's offerings. Candidates for this position should have strong consultative and financial modeling skills to provide insightful support to major customers while also contributing to resources that facilitate value-selling strategies. The job may require some travel for internal events and customer meetings, reinforcing the collaborative nature of the work and the importance of engaging with clients face-to-face.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a hybrid approach, which supports their personal and family needs. The role of Lead Product Designer (Design Technologist) involves leading projects that impact multiple departments, focusing on delivering scalable design technology solutions while mentoring others to foster innovation in prototyping and AI-led design. The position is part of the Atlassian Design System (ADS), which collaborates with various teams to create inclusive and coherent design solutions for all Atlassian applications. Key responsibilities include championing rapid prototyping, enhancing design workflows through automation, and resolving complex design technology issues involving AI and front-end development. The ideal candidate should have over seven years of experience in design technology, strong skills in prototyping tools, and a demonstrated ability to mentor others and drive cross-functional projects.

At Atlassian, employees have the flexibility to work from either an office or home, providing them with greater control over their personal and professional responsibilities. The Lead Product Designer (Design Technologist) role involves overseeing impactful projects across multiple departments and delivering high-quality design technology solutions. This position is part of the Atlassian Design System (ADS) team, where collaboration with product and engineering experts is essential to create scalable and inclusive design solutions. Key responsibilities include mentoring less experienced designers, improving design workflows with custom tooling, and advancing innovation through AI technologies. Candidates should have over seven years of experience in design technology, strong skills in relevant frameworks, and the ability to lead cross-functional initiatives while promoting best practices in design.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a hybrid setup to better balance personal and professional priorities. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and hiring globally wherever they have legal entities. Atlassian focuses on advancing the public sector, partnering with various government agencies and universities to enhance operational efficiency through software and collaboration tools. The Director of National Security Sales is tasked with achieving growth targets within the Department of Defense and related sectors, developing go-to-market strategies, and fostering customer relationships. This role also involves collaborating with internal teams to shape product development and promote the company's brand through participation in industry events.

Atlassian offers flexible work options, allowing employees to choose between in-office, remote, or hybrid arrangements to better manage personal and family priorities. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and has a global hiring reach. Atlassian is focused on enhancing its public sector vertical by collaborating with US government agencies and educational institutions to improve services through software and collaboration tools. The Director of National Security Sales role involves achieving growth targets in sectors like the Department of Defense and developing a go-to-market strategy while fostering relationships with solutions partners. This position includes collaborating with internal teams to influence product development for national defense customers and representing the brand at industry events.

Atlassian is hiring a Senior Credit and Collections Manager to oversee credit management, accounts receivable, and timely collections to improve cash flow. Key responsibilities involve assessing credit risk, developing collection strategies, and enhancing customer relationships while ensuring compliance with company policies. The role requires collaboration with sales teams, regular reporting on collection metrics, and management of the collections process to meet targets. The manager will also be responsible for ensuring accurate accounting close processes, compliance with internal controls, and supervising the finance and collections teams globally. This position emphasizes continuous improvement, mentorship, and strategic presentations to executive leadership.

Atlassian is seeking a Senior Credit and Collections Manager to oversee credit management and optimize cash flow through effective accounts receivable processes. The role involves assessing credit risk, developing innovative collection strategies, and maintaining strong customer relationships to drive growth. Major responsibilities include managing the collections process, ensuring adherence to company policies, and reporting on credit metrics and accounts receivable status. The manager will also ensure compliance with internal controls and accounting policies, collaborate with finance teams, and prepare reports for executive leadership. Additionally, the position entails overseeing global teams, conducting performance reviews, and fostering continuous improvement in the accounts receivable staff.

At Atlassian, employees have the flexibility to choose their workspace, whether in an office or remotely, enabling them to balance personal and professional priorities. The company hires globally and conducts virtual interviews, reflecting its distributed-first approach. With over 300,000 customers, including major organizations, Atlassian aims to enhance team potential through its software solutions while promoting a culture of teamwork and support among employees. The sales team has a strong earning potential due to the demand for Atlassian products, and team members are tasked with cultivating relationships, negotiating contracts, and collaborating to ensure customer satisfaction. Ideal candidates should have a customer-focused mindset and be adept at developing strategic sales plans and maintaining relationships with decision-makers while staying informed about industry trends.

Atlassian offers its employees the flexibility to work from an office, home, or a combination of both, allowing them to balance personal and professional commitments. The company hires globally and conducts virtual interviews and onboarding, reflecting its distributed-first approach. Atlassian serves over 300,000 customers, including notable organizations like NASA and IBM, with a mission to enhance team potential through software while ensuring customer satisfaction and revenue growth. Employees are encouraged to collaborate and support each other, embodying the value of "play as a team," which fosters a sense of community. Sales team members are tasked with developing strategic sales plans, building relationships with decision-makers, negotiating contracts, and ensuring client satisfaction while staying updated on industry trends.

At Atlassian, employees have the flexibility to choose their workplace, whether it's in-office, remote, or a hybrid setup, enabling them to better manage personal priorities. The company operates globally with a focus on customer impact and revenue growth, working with notable clients such as NASA, IBM, and Coca-Cola. Atlassian values teamwork and collaboration, emphasizing employee empowerment and a strong earning potential, particularly within the sales team tasked with exploring a vast enterprise market. Team members are expected to develop strategic sales plans, build relationships with key stakeholders, and negotiate contracts while ensuring customer satisfaction. The role involves staying informed about industry trends, forecasting sales, and potentially traveling for client engagement and industry events.

At Atlassian, employees enjoy the flexibility to work from home, the office, or a hybrid of both, allowing them to balance personal priorities while supporting their families. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and hires talent from countries where it has a legal presence. With over 300,000 global customers, including major companies like NASA and IBM, Atlassian aims to enhance team potential through exceptional software solutions while fostering a culture of collaboration and support among employees. The sales team has strong earning potential and is responsible for building relationships with key stakeholders, negotiating contracts, and ensuring customer satisfaction through strategic sales plans. Candidates are sought who are customer-focused and innovative, with responsibilities including account planning, understanding client needs, and collaborating with internal teams to deliver successful outcomes.

At Atlassian, employees can choose to work from the office, home, or a hybrid model, offering them flexibility to support personal and family priorities. The company has a global hiring approach, conducting interviews and onboarding virtually, reflecting its distributed-first structure. Atlassian serves over 300,000 customers worldwide, focusing on empowering teams with software solutions while promoting a culture of collaboration and mutual success. The sales role involves developing strategic plans for key accounts, understanding customer needs, and building relationships with decision-makers to drive growth opportunities. Required qualifications include extensive experience in enterprise software sales, success in engaging with C-level executives, and fluency in both French and English.

At Atlassian, employees have the flexibility to work remotely, in the office, or a combination of both, enhancing their work-life balance. The company is distributed-first, conducting virtual interviews and onboarding, and serves over 300,000 customers globally. Atlassian emphasizes teamwork, celebrating successes together while integrating artificial intelligence into their cloud products to foster customer trust and business outcomes. The sales role involves developing strategic account plans for high-value customers, nurturing relationships with decision-makers, and collaborating with internal teams to align solutions with customer needs. Candidates should have extensive experience in enterprise software sales, a proven track record in transforming large accounts, and fluency in both French and English.

Atlassian offers flexible work options, allowing employees to choose between office, remote, or hybrid arrangements, enhancing their personal and family priorities. The company is seeking a Solutions Engineering Manager based in Germany for a remote field sales position, responsible for leading a team of Solutions Engineers. This role involves collaborating with the enterprise sales team and channel partners to address customer needs and develop strategies for successful sales cycles. Key responsibilities include coaching the SE team, delivering value-based presentations, and supporting enterprise proof of concepts. The ideal candidate should be customer-focused and capable of aligning the SE team's efforts with sales goals while providing valuable feedback to product management.

Atlassian offers flexibility in work locations, allowing employees to choose between office, home, or a hybrid arrangement to accommodate personal and family needs. The company hires globally and conducts interviews and onboarding processes virtually, as part of its distributed-first model. They are currently seeking a Solutions Engineering Manager based in Germany to lead a team of Solutions Engineers focused on addressing customer challenges and closing enterprise deals. The role involves strategizing sales cycles, conducting impactful demonstrations, and supporting enterprise Proof of Concepts. The ideal candidate will also collaborate with sales management and product management to align team goals and enhance Atlassian's product offerings based on customer feedback.

At Atlassian, employees have the flexibility to work from home, the office, or a combination of both, allowing them to prioritize personal and family needs. The company is hiring for a Solutions Engineering Manager position, specifically targeting candidates based in Germany, as part of their distributed-first approach. This role involves leading a team of Solutions Engineers who solve complex customer challenges and close enterprise deals, collaborating closely with the sales team and channel partners. The manager will be responsible for motivating and coaching their team, understanding client requirements, and delivering effective presentations. The ideal candidate should be customer-focused and excel in a fast-paced environment, contributing to both team and sales objectives while providing valuable insights to product management.

Atlassian is seeking a Senior Pre-Sales Solutions Engineer for their French Enterprise business, focused on being a product expert and solving complex business problems for customers. The company offers flexibility in work locations, allowing employees to work from home, in offices, or a mix of both, and hires globally where they have legal entities. In this role, the engineer will partner with account teams to understand customer needs, showcase Atlassian products, and identify opportunities for cross-product solutions. They will also lead value-based demonstrations, guide customers in the sales process, and collaborate with sales counterparts while documenting product feedback for internal advocacy. The team operates in a distributed manner, emphasizing collaboration and adherence to Atlassian's core values, while engaging with Global 2000 companies to enhance the enterprise customer experience.

Atlassian is hiring a Senior Pre-Sales Solutions Engineer for their French Enterprise business, who will act as a product expert during the sales cycle to address complex customer challenges. The company emphasizes flexibility in work location, allowing employees to work from home, the office, or a combination of both, and offers virtual interviews and onboarding. The role involves collaborating with account teams and channel partners to understand customer needs, identify pain points, and articulate the value of Atlassian products in addressing those issues. The engineer will provide tailored demonstrations of products, track customer feedback, and build strong relationships with sales counterparts to enhance the sales process. Ultimately, the position focuses on driving customer success and supporting Atlassian’s mission to empower teams globally.

Atlassian is transforming the software development landscape by partnering with major organizations like NASA and Tesla to foster collaboration. The company serves over 300,000 customers globally, and the Account Executive role is pivotal in helping large accounts maximize their investment in Atlassian products. Reporting to the JAPAN Sales Director, the sales leader will oversee a team of 4-7 enterprise Account Executives who manage existing enterprise customers in Japan. This role involves modeling exemplary leadership, developing sales strategies, and engaging with C-Suite executives to drive revenue and build a strong pipeline. Additionally, the leader will focus on talent retention and advocacy for customer needs, ensuring a seamless experience through complex sales processes.

Atlassian is transforming the software development sector, aiding renowned teams such as NASA, Nike, Pixar, and Tesla in enhancing human collaboration through software. The company boasts over 300,000 global customers, and the Account Executive role focuses on scaling investments for significant accounts in Japan. Reporting to the JAPAN Sales Director, this position involves leading a team of enterprise sellers responsible for servicing existing customers in the region. Key responsibilities include building a sales team, hiring new talent, and devising strategies to boost revenue while engaging with C-Suite executives. The successful candidate will be expected to advocate for customer needs and support teams in navigating complex sales processes while fostering talent retention and development.

Atlassian offers flexible work options, allowing employees to work remotely or in the office, catering to personal and family needs. The company is looking to hire a Developer Support Engineer to assist developers globally in building and managing apps for the Atlassian Ecosystem. This role involves providing technical support, managing incidents, and collaborating with product teams to resolve complex issues. Candidates should have at least two years of experience in technical support, strong organizational skills, and the ability to handle customer interactions effectively. Additional skills in scripting, REST APIs, and experience with Atlassian products are preferred.

Atlassian offers flexible work options, allowing employees to work from the office, home, or a combination of both, thereby enhancing their work-life balance. The company can hire globally, with virtual interviews and onboarding processes, reflecting its distributed-first culture. The Developer Support Engineer position involves aiding developers from various backgrounds in building applications for the Atlassian Ecosystem, focusing on both server and cloud environments. Key responsibilities include managing incidents, collaborating with product teams, generating insightful reports, and improving developer support processes. Candidates should have 2+ years in technical support roles, excellent communication skills, experience in troubleshooting, and familiarity with scripting and REST APIs, with additional qualifications being advantageous.

At Atlassian, employees have the flexibility to work from the office, home, or a hybrid of both, allowing them to better manage personal and family responsibilities. The company operates globally, providing opportunities for hiring across various countries and conducting virtual interviews and onboarding as a distributed-first organization. With over 300,000 customers, including major entities like NASA and IBM, Atlassian focuses on enhancing team potential through innovative software solutions while integrating artificial intelligence into its cloud products. The sales team's role involves developing strategic plans for high-value accounts, fostering relationships with key decision-makers, and collaborating with internal teams to meet customer objectives. Success in this position requires a customer-focused approach, strong organizational skills, and a commitment to Atlassian’s values, with opportunities for mentoring junior sales team members.

Atlassian offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid setups to better support their personal and family goals. The company operates globally, conducting interviews and onboarding virtually, emphasizing a distributed-first approach. With a diverse customer base, including well-known organizations, Atlassian aims to enhance team potential through innovative software solutions and responsible AI integration. The sales team plays a crucial role in developing relationships with high-value customers, crafting tailored strategies to foster mutual success, and collaborating with various internal teams to ensure customer satisfaction. The responsibilities for sales roles include strategic planning, relationship building, market research, and mentoring team members while maintaining a strong understanding of Atlassian's offerings.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work settings to better support their personal priorities. The company hires globally and conducts virtual interviews and onboarding, reflecting its distributed-first approach. With a customer base exceeding 300,000, including major organizations like NASA and Coca-Cola, Atlassian focuses on unleashing team potential through innovative software solutions. Their sales team plays a crucial role in fostering relationships with key decision-makers at high-value accounts, creating tailored strategies for growth, and enhancing customer satisfaction. Responsibilities include developing strategic sales plans, leading negotiations, conducting market research, and mentoring junior sales staff, all aligned with Atlassian's core values.

At Atlassian, employees have the flexibility to work from home or the office, allowing them to balance personal and professional commitments. The company actively hires globally and conducts its interviews and onboarding processes virtually, reflecting its distributed-first culture. Currently, Atlassian is seeking a Senior Systems Engineer to join a high-impact team focused on building and scaling its Kubernetes platform. The role involves designing, implementing, and maintaining Kubernetes clusters, ensuring their performance and security, automating tasks, and mentoring junior members. Atlassian values collaborative efforts and aims to foster a top-tier engineering organization that can efficiently support its cloud transition and enhance its core products like Jira and Trello.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work to better support their personal and family goals. The company conducts virtual interviews and onboarding, hiring talent from any location where they have a legal entity. They are seeking a Senior Systems Engineer for a fully remote position (GMT+10) to join a team focused on building and managing scalable cloud infrastructure on their Kubernetes platform. Key responsibilities include designing and maintaining Kubernetes clusters, troubleshooting issues, implementing security best practices, and automating tasks, while also mentoring junior team members. Atlassian aims to establish a world-class engineering organization by empowering teams to contribute to their core products and drive future innovations.

Atlassian allows employees to choose their work environment, whether it's in-office, remote, or a hybrid setup, giving them flexibility to meet personal commitments and goals. The company is open to hiring globally and conducts interviews and onboarding processes virtually, emphasizing its distributed-first approach. The role of an Observability Architect in the Platform Engineering team involves collaborating with various teams to enhance telemetry offerings and develop a centralized monitoring solution for all products. This position includes leading the design and decision-making for telemetry architecture, improving user experience, and driving innovation in observability systems. Candidates should have experience with large-scale telemetry systems, data ingestion pipelines, and software development, with preferred knowledge in compliance and cloud architecture.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work environments, which supports their personal and family priorities. The company conducts virtual interviews and onboarding, reflecting its distributed-first approach. The role of Observability Architect within the Platform Engineering team involves enhancing telemetry offerings and developing an integrated monitoring solution for Atlassian's products. This position requires leading the telemetry architecture's design, partnering with Technical Program Managers and developers to improve user experience, and fostering innovation in telemetry solutions. Ideal candidates should have significant experience in building telemetry systems and data pipelines, alongside software development skills in Java or Python, and should be prepared to mentor junior team members while addressing complex architectural challenges.

At Atlassian, employees enjoy flexible working arrangements, allowing them to choose between office, home, or hybrid setups to better accommodate their personal and family commitments. The company hires globally, conducting interviews and onboarding virtually to support its distributed-first approach. The role of the Observability Architect in the Platform Engineering team involves enhancing Atlassian’s telemetry offerings by defining a centralized monitoring solution for all products. This position requires leading the design and architecture of telemetry systems, partnering with other teams to improve user experience and foster innovation. Candidates should have experience with large-scale telemetry systems, data ingestion pipelines, and relevant software development, with preferred qualifications including knowledge of regulations like GDPR and experience with AWS architecture.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid setups to better manage personal and professional priorities. The company is hiring a Senior Enterprise Technical Architect for its Advisory Services team to provide expert guidance on Atlassian products. This role involves leading engagements in the Korean market and assisting clients in overcoming business challenges through Atlassian solutions. The architect will collaborate with peers across various teams to ensure strategic outcomes and exceptional service delivery. Additionally, maintaining current knowledge of best practices and enhancing solution expertise are key responsibilities of the position.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both to better support their personal and family priorities. The company conducts interviews and onboarding virtually, maintaining a distributed-first approach. They are currently seeking a Senior Enterprise Technical Architect to join the Advisory Services team, focusing on providing expert guidance on Atlassian products and solutions to clients. This role involves leading engagements in the Korean market and collaborating with clients to address their business challenges with Atlassian offerings. The architect will also work with cross-functional teams to enhance service delivery and stay updated on best practices in solution expertise.

Atlassian offers flexible working arrangements, allowing employees to choose between office work, remote work, or a hybrid approach, thereby supporting their personal and family priorities. The company hires globally in regions where it has a legal entity, with virtual interviews and onboarding as part of its distributed work model. They are currently seeking a Senior Enterprise Technical Architect to join their Advisory Services team, focusing on Atlassian products to assist clients in achieving successful outcomes. This role involves leading engagements in the Korean market and collaborating with clients to address their business challenges using Atlassian solutions. The individual will work cross-functionally within Advisory Services and across teams to create technical content and grow their expertise in alignment with best practices.

Atlassian aims to empower teams globally by transforming the software development landscape, partnering with prestigious organizations like NASA and Nike. The company has developed a thriving software business with over 300,000 customers worldwide, fostering a culture that prioritizes customer success. The role of an Enterprise Account Executive involves strategizing territory growth and advocating for Australian Government enterprise clients, while also uncovering further value for these organizations. This position requires collaboration with various internal teams and external partners to enhance client relationships and drive effective sales strategies. Success in this role is characterized by strong teamwork and community engagement, as well as consistently exceeding performance metrics.

Atlassian is dedicated to enhancing the capabilities of teams globally, including notable organizations such as NASA and Nike, through innovative software solutions and collaboration. The company has developed a rapidly growing multi-billion-dollar business with over 300,000 paying customers and a commitment to fostering a culture focused on customer success. As an Enterprise Account Executive, one will be responsible for creating and executing territory strategies to promote Atlassian’s offerings to large Australian Government enterprise clients. The role involves collaborating with various stakeholders, including Channel Partners and Product Specialists, to maximize customer value and ensure a seamless experience. Success in this position is driven by consultative, solution-oriented teamwork, emphasizing regular customer engagement and education on Atlassian’s cloud-based solutions.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a hybrid of both, fostering better personal and family support. The company is seeking a Senior Design Manager to lead the design efforts for the Teamwork Graph, which connects various aspects of its products. This role involves managing a team of designers across multiple locations and requires strong product design expertise and leadership skills. The Senior Design Manager will collaborate with Product and Engineering managers to prioritize impactful outcomes and ensure design quality throughout the project lifecycle. Additionally, the role involves coaching team members, communicating work progress, and advocating for a platform-first approach that enhances the overall design impact across the company.

Atlassian offers flexible work options for employees, allowing them to choose between working in the office, remotely, or a combination of both, enhancing their ability to manage personal priorities. The company is seeking a Senior Design Manager to lead the design efforts for the Teamwork Graph, a platform that integrates people, content, and activities across its products, with the role being remote but requiring alignment with the Eastern Australian Time Zone. This position involves managing a team of product designers, focusing on advancing the platform's design strategy while ensuring high-quality, user-centered outputs. The Senior Design Manager will collaborate with Product and Engineering teams to prioritize projects, provide constructive feedback, and help team members grow professionally while maintaining design excellence. Additionally, the role emphasizes building cross-functional relationships, developing an understanding of the underlying technical systems, and advocating for platform-first strategies that enhance design impact across Atlassian.

Atlassian offers its employees flexibility in their work location, allowing them to work from the office, home, or a hybrid of both, which supports their personal and family priorities. The company operates as a distributed-first organization, conducting virtual interviews and onboarding processes for new hires in any country with a legal entity. The role outlined involves supporting mergers and acquisitions (M&A) throughout their lifecycle, including handling HR due diligence, workforce integration, and cultural alignment. The responsibilities also include project management, change management collaboration, and creating talent retention strategies while ensuring smooth integration for incoming employees. Candidates should have over six years of program management experience, expertise in M&A and organizational transformations, and exceptional project management skills, alongside a collaborative approach to relationship-building and a business-focused mindset.

Atlassian offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid work environments, thereby supporting personal and family priorities. The company conducts interviews and onboarding virtually, reflecting its distributed-first approach. The job responsibilities include supporting the M&A lifecycle, managing integration projects, and collaborating with leadership on change management during acquisitions. The role requires a strong background in program management, corporate strategy, and effective HR practices to align talent strategies with business objectives. Ideal candidates should possess excellent project management skills, the ability to build trusted relationships, and be adept at translating complex HR insights into actionable business strategies.

Atlassian offers a flexible work environment, allowing employees to choose between office, home, or a hybrid setup, which helps them manage personal and family priorities. The IT Service Management (ITSM) team focuses on modernizing IT operations by using AI and machine learning to streamline service requests and automate operational tasks. As a Principal Engineer within ITSM, one would work on innovative AI algorithms to enhance IT problem-solving and reduce resolution times. The role includes leading projects, collaborating with multidisciplinary teams, and mentoring junior engineers, all while using a tech stack primarily based on Python, Java, and Kotlin on AWS. This position is designed to make a significant impact on the reliability and performance of Atlassian's software, ultimately enhancing customer satisfaction.

At Atlassian, employees have the flexibility to choose their work environment, whether that be in the office, from home, or a hybrid approach, allowing them to better balance personal and professional commitments. The IT Service Management (ITSM) team focuses on enhancing service requests, incident responses, and knowledge management by utilizing advanced AI and machine learning technologies. As a Principal Engineer on the ITSM team, you will work on innovative AI solutions aimed at improving IT operations, specifically by minimizing Mean Time to Resolve (MTTR) and Mean Time to Identify (MTTI). This role emphasizes collaboration with a talented team to develop machine learning models while also providing leadership opportunities to mentor junior engineers and influence company-wide initiatives. Leveraging a tech stack primarily consisting of Python, Java, and Kotlin on AWS, your contributions will directly enhance the reliability of Atlassian’s software and drive customer satisfaction.

Atlassian offers flexible work options for its employees, allowing them to choose between working in an office, at home, or a hybrid model to better balance personal and family priorities. The company supports remote interviews and onboarding, reinforcing its distributed-first approach. Atlassian provides collaborative software solutions that help teams manage their work effectively, with many notable companies, including NASA and Audi, relying on their products like Jira Software and Confluence. The Mid-Market sales team focuses on expanding customer relationships and driving revenue growth by developing account plans, executing sales strategies, and maintaining strong connections with clients. Responsibilities include conducting product demonstrations, collaborating with various internal teams, and providing management with sales forecasts, alongside occasional travel for client interactions and industry events.

Atlassian is transforming the software development industry by assisting major organizations like NASA, Nike, Pixar, and Tesla in enhancing collaboration. The company has over 300,000 global customers, and the role of the Account Executive involves managing the largest accounts while driving their investment in Atlassian products. Reporting to the Japan Sales Director, the sales leader will oversee a distributed team of 4-7 enterprise sellers responsible for existing accounts in Japan. This position offers the chance to exemplify strong leadership, devise strategies for pipeline development, and engage with C-Suite executives independently. Additionally, the leader will focus on talent retention, act as a trusted advocate for customers, and identify ways to add further value to their organizations.

Atlassian is transforming the software development landscape, collaborating with major clients like NASA and Tesla to enhance teamwork through software. With over 300,000 global customers, the company is seeking an Account Executive to lead enterprise sales in Japan. This role involves managing a distributed team of 4-7 sales professionals and directly reporting to the Japan Sales Director. Responsibilities include hiring new team members, strategizing for revenue growth, and building relationships with C-Suite executives. The position emphasizes leadership, talent retention, and acting as a trusted advocate for customers, ensuring their needs are met and value is added to their organizations.

Miro is expanding its Customer Success organization and is seeking empathetic individuals for the role of Strategic Customer Success Manager. This position focuses on helping customers maximize the value of their investment in Miro's platform by aligning it with their business workflows and nurturing key stakeholder relationships. The role involves managing a portfolio of 10-15 strategic customers, ensuring product adoption, and collaborating with Account Managers on additional licensing opportunities. Candidates should have over five years of experience in customer-facing roles, particularly within a SaaS environment, and possess a proactive, customer-centric approach. Miro emphasizes diversity and inclusion in its workforce and aims to foster a collaborative and supportive environment for its employees.

The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing customer experience by partnering with Enterprise-licensed customers to promote collaboration and innovation. As a Scaled Customer Success Manager, the individual will create and implement scalable strategies that utilize automation tools and data insights to ensure customer success. This role emphasizes proactive engagement and requires developing digital touchpoints while managing customer interactions across critical milestones. Candidates should have at least five years of relevant experience, a strong analytical mindset, and familiarity with customer success tools. Miro is committed to fostering an inclusive and diverse work environment, encouraging collaboration among its global workforce to empower teams to innovate effectively.

Miro's Customer Experience team encompasses various groups, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers in their innovation efforts. The role of an Enterprise Customer Success Manager, based in Austin, TX, involves developing strategic partnerships with customers, creating success plans to achieve their visual collaboration goals, and driving product adoption. Ideal candidates should have 3-5 years of experience in customer success or professional services, particularly with large enterprise clients, and be adept at influencing key decision-makers. Miro offers a competitive benefits package that includes health benefits, flexible time off, and opportunities for professional development. Emphasizing diversity and a collaborative culture, Miro aims to foster an inclusive environment where employees can thrive and innovate together.

Miro's Customer Experience team comprises various units, including Professional Services, Renewals, and Customer Success, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, involves developing strategic relationships with customers to help them achieve their visual collaboration objectives through tailored success plans. Key responsibilities include driving product adoption, managing customer health, and collaborating on usage strategies to enhance customer value from Miro's services. Candidates are sought with 3-5 years of experience in customer success or consulting, particularly with large enterprises, and should possess strong relationship-building skills. Miro is committed to fostering a diverse and inclusive workplace, emphasizing collaboration and the development of its employees.

Miro is expanding its Customer Success team and searching for empathetic, customer-centered professionals to join as Strategic Customer Success Managers. The role focuses on ensuring customers gain value from Miro’s platform by aligning its capabilities with their business workflows and nurturing relationships with key stakeholders. Responsibilities include managing a portfolio of 10-15 strategic customers, driving product adoption and retention, and collaborating closely with Account Managers to explore additional opportunities. Ideal candidates should have over five years of experience in customer-facing roles, a background in SaaS, and a passion for helping customers achieve their goals. Miro promotes a collaborative, inclusive environment and offers competitive benefits, including equity packages, learning allowances, and well-being support.

The Scaled Customer Success Management (CSM) team at Miro is dedicated to enhancing the customer experience by partnering with Enterprise-licensed customers to drive retention and expansion. As a Scaled Customer Success Manager, the role entails designing and implementing scalable customer success strategies using automation tools and data insights, moving towards a proactive engagement model. Key responsibilities include managing digital touchpoints, using data analytics to prioritize accounts, and advocating for customer needs internally. Candidates should possess a minimum of five years in customer success or related roles, be comfortable with tools like Gainsight and Salesforce, and have strong analytical skills. Miro fosters a collaborative and innovative work environment, emphasizing diversity and inclusivity within its team.

Miro’s Customer Experience team consists of various groups, including Professional Services and Customer Success, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role aims to ensure customer satisfaction by developing strategic partnerships and creating success plans that help customers realize the value of Miro's platform. Candidates should have a background in customer success or consulting, particularly with enterprise clients, and possess strong relationship-building skills. Miro offers competitive benefits, a supportive work environment, and a commitment to diversity and inclusion in its culture. The company seeks individuals who are passionate about collaboration and innovation, aligning with its mission to help teams create the next big thing.

Miro’s Customer Experience encompasses teams focused on enhancing customer engagement and satisfaction, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. The role of an Enterprise Customer Success Manager within the North America team involves establishing relationships with customers, co-developing success plans, and ensuring they achieve value through Miro's platform. Candidates for this position should have 3-5 years of experience in similar roles and be adept at working with large enterprise customers while demonstrating strong relationship-building skills. Miro provides attractive benefits, including health coverage, a flexible work environment, and professional development opportunities. The company emphasizes collaboration and inclusivity, striving to empower diverse teams to innovate and succeed together.

Miro is expanding its Customer Success team and seeks empathetic, customer-oriented individuals to take on the role of a Strategic Customer Success Manager. This position focuses on helping customers derive value from Miro’s platform by aligning it with their business workflows and nurturing key stakeholder relationships. The successful candidate will manage a portfolio of 10-15 strategic customers, ensuring product adoption, facilitating onboarding, and maximizing customer retention metrics. Applicants should have over five years of experience in customer-facing roles, particularly within SaaS environments, and possess a proactive and creative approach to customer engagement. Miro offers a competitive compensation package and emphasizes a culture of diversity, collaboration, and continuous improvement among its 1,600 employees globally.

The Scaled Customer Success Management (CSM) team at Miro is dedicated to partnering with Enterprise customers, focusing on retention and innovation. As a Scaled Customer Success Manager, the role involves developing scalable engagement strategies using automation and data analytics while fostering proactive customer relationships. The position requires a minimum of 5 years of relevant experience and emphasizes the importance of designing efficient customer engagement programs. Miro offers a collaborative work environment with various benefits, including a competitive equity package and opportunities for professional development. The company values diversity and inclusion, aiming to create a supportive atmosphere where employees can thrive and contribute to the innovation of its platform.

Miro's Customer Experience consists of various teams, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to helping customers succeed in their innovative endeavors. The Enterprise Customer Success Manager role, situated in North America within the Austin hub, emphasizes building strategic partnerships to ensure customers achieve value from Miro's platform. Responsibilities include developing success plans, improving customer engagement, and driving product adoption while understanding and meeting customer objectives. Ideal candidates should possess 3-5+ years in related fields, experience with large enterprise customers, and the ability to thrive in a fast-paced environment. Miro offers competitive compensation and benefits, and values diversity and inclusion as essential to fostering collaboration and innovation.

Miro’s Customer Experience encompasses multiple teams dedicated to empowering customers to innovate, including Customer Success, which specifically focuses on strategic partnerships and helping customers derive value from their platform. The role of an Enterprise Customer Success Manager involves creating rollout plans, fostering relationships with customers, and co-developing success narratives to meet visual collaboration objectives. Candidates should have 3-5 years of experience in customer success or consulting, particularly with large enterprises, and demonstrate the ability to influence key decision-makers. Miro offers a supportive work environment with benefits such as competitive health plans, flexible time off, and a commitment to diversity and inclusion. The company aims to build a collaborative and innovative culture, continually striving for improvement and belonging amongst its employees.

Miro is expanding its Customer Success team, seeking empathetic individuals to serve as Strategic Customer Success Managers, whose main responsibility is to ensure customers derive value from Miro's platform. The role involves managing a portfolio of 10-15 strategic customers, building relationships, developing success plans, and acting as the customer's voice within the company. Candidates should have over five years of customer-facing experience, a passion for helping customers meet their goals, and familiarity with SaaS environments. Miro offers competitive benefits, including a wellbeing allowance, professional development opportunities, and supports a diverse and collaborative work culture. The company, founded in 2011, aims to empower teams to innovate through visual collaboration and values inclusivity within its workforce.

The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing the experience of Enterprise-licensed customers by fostering collaboration and innovation, thereby driving retention and expansion. As a Scaled Customer Success Manager, the role involves creating scalable customer success strategies through automation and data insights, shifting from traditional support to proactive engagement. Key responsibilities include managing digital touchpoints, partnering with customers at critical milestones, and using data analytics to prioritize accounts. Candidates should have at least five years of relevant experience, be familiar with customer success tools, and possess a proactive and analytical mindset. Miro emphasizes diversity, collaboration, and continuous improvement in its work culture, seeking individuals who resonate with its mission to empower teams in creating innovative solutions.

Miro's Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, involves establishing relationships with customers, crafting rollout plans, and co-creating success plans to ensure customers realize value from Miro. Candidates for this position should have 3-5 years of experience in Customer Success or consultancy, particularly with large enterprise customers, and possess strong relationship-building skills. Benefits include competitive compensation, health benefits, flexible time off, and an allowance for learning and development. Miro promotes diversity and inclusion, aiming to create an environment where collaboration thrives and individuals feel a sense of belonging.

Miro's Customer Experience team includes various departments such as Professional Services, Customer Success, and Customer Support, all dedicated to empowering customers in innovation. The Enterprise Customer Success Manager role focuses on establishing relationships with customers in North America, creating joint success plans to drive product adoption, and ensuring customer retention. Candidates should have 3-5 years of experience in customer success or consulting, with proven abilities to work with large enterprises and key decision-makers. Miro offers competitive benefits, including 401k matching, health benefits, and professional development opportunities, while fostering a collaborative and diverse workplace culture. The company emphasizes the importance of belonging and inclusion, seeking individuals who are committed to teamwork and innovation.

Miro is expanding its Customer Success team and seeks empathetic individuals for the role of Strategic Customer Success Manager, who will help customers derive value from the Miro platform. The position involves managing a portfolio of 10-15 strategic clients, nurturing relationships, and ensuring product adoption to maximize customer retention. The role requires proven experience in customer-facing positions, creativity, and a background in SaaS environments. Miro emphasizes collaboration and inclusivity, seeking team members who dream big and work hard in a supportive and innovative environment. Employees are offered various benefits, including a competitive equity package, wellness support, and professional development allowances.

The Scaled Customer Success Management (CSM) team at Miro is part of the Customer Experience division, working closely with Enterprise-licensed customers to enhance collaboration and innovation, which in turn drives retention and growth. The role of a Scaled Customer Success Manager involves developing scalable strategies that utilize automation and data insights, moving towards a proactive engagement model. Key responsibilities include managing engagement strategies, improving digital touchpoints, and using analytics to prioritize customer accounts for intervention. Candidates need a minimum of five years in customer-facing roles, experience with tools like Gainsight and Salesforce, and a creative, proactive approach to building customer relationships. Miro emphasizes a culture of collaboration, diversity, and continuous improvement, aiming to empower teams to innovate and create impactful solutions for a wide range of users.

Miro’s Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers. The Enterprise Customer Success Manager role based in Austin, TX, focuses on enhancing customer satisfaction and driving value through the development of joint success plans. Responsibilities include building relationships with new and existing customers, promoting product adoption, and analyzing customer data to improve experiences. Candidates should have 3-5 years of experience in customer success or consulting, particularly with large enterprises and key decision-makers. Miro fosters a collaborative and inclusive work environment, offering competitive benefits, a diverse culture, and a mission to empower teams to innovate.

Miro's Customer Experience team comprises various departments, including Customer Success, which focuses on helping customers effectively use Miro for innovation. The company is seeking an Enterprise Customer Success Manager in North America to build strong relationships with customers and ensure they achieve their goals through tailored success plans. Key responsibilities include driving product adoption, enhancing customer engagement, and analyzing usage data for proactive support. Candidates should have 3-5+ years of experience in customer success or consultancy, along with a proven track record working with large enterprises. Miro offers competitive benefits, a supportive work environment, and emphasizes the importance of diversity and inclusion in its culture.

Miro is expanding its Customer Success organization and is seeking empathetic individuals to join their team as Strategic Customer Success Managers. These managers will be responsible for helping customers maximize the value of their investment in Miro by ensuring platform capabilities align with their business workflows. The role involves managing a portfolio of 10-15 strategic customers, promoting product adoption, and fostering relationships with key stakeholders. Ideal candidates will have over five years of customer-facing experience, particularly in a SaaS environment, and possess a passion for supporting customer success. Miro emphasizes collaboration and diversity within its workforce, providing various benefits to enhance employee well-being and professional development.

The Scaled Customer Success Management (CSM) team at Miro is focused on enhancing customer experience by collaborating with Enterprise-licensed customers for retention and expansion. As a Scaled Customer Success Manager, you will develop and implement scalable strategies using automation tools and data insights, moving beyond traditional support to proactive engagement with a diverse range of customers. The role involves creating effective playbooks and ensuring high levels of customer activation and engagement throughout their subscription. Required qualifications include at least five years of experience in a customer-facing role, knowledge of CS tools, and strong analytical skills. Miro promotes a collaborative and inclusive environment, emphasizing diversity while providing benefits like competitive equity, learning allowances, and well-being support.

Miro’s Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role is central to this mission, focusing on establishing strong customer relationships and helping them achieve value through Miro's tools. Responsibilities include developing success plans, driving product adoption, monitoring customer health, and participating in internal initiatives to enhance the Customer Success program. Candidates should have 3-5 years of experience in Customer Success or consultancy, strong relationships with enterprise decision-makers, and a proactive approach to customer needs. Miro values diversity, inclusivity, and collaboration, and offers competitive benefits including flexible time off, health coverage, and learning allowances.

Miro’s Customer Experience team encompasses various functions including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The role of an Enterprise Customer Success Manager, based in Austin, TX, involves developing strategic relationships with customers to help them achieve value with the Miro platform. Responsibilities include crafting success plans, driving product adoption, and proactively managing customer engagements to enhance their journey. Ideal candidates should have 3-5+ years of relevant experience, particularly with enterprise clients, and possess skills in managing complex projects. Miro emphasizes collaboration, diversity, and inclusion, striving to create a supportive environment for its employees and customers alike.

Miro is expanding its Customer Success team and seeks empathetic individuals to enhance customer value from the platform. The role of a Strategic Customer Success Manager involves managing a portfolio of 10-15 strategic customers, ensuring customers maximize their investment and achieve their collaboration objectives. Key responsibilities include building relationships, developing joint success plans, onboarding new customers, and collaborating with Account Managers for additional opportunities. The ideal candidate should have over 5 years of experience in customer-facing roles, a background in SaaS, and a proactive approach to understanding customer needs. Miro promotes a collaborative and inclusive environment, emphasizing diversity in its workforce and striving for continuous personal and professional growth.

The Scaled Customer Success Management (CSM) team at Miro plays a crucial role in enhancing the experience of Enterprise-licensed customers through collaboration and innovation, aiming for high retention and expansion. The position of Scaled Customer Success Manager involves creating and executing scalable customer success strategies, emphasizing a proactive engagement model and the use of automation tools to drive customer activation and engagement. Key responsibilities include managing digital touchpoints, utilizing data analytics for account prioritization, and advocating for customer feedback to improve Miro's offerings. Candidates should have a minimum of five years of experience in customer-facing roles, particularly in SaaS environments, and possess strong analytical skills and a proactive mindset. Miro promotes a collaborative and diverse work culture, providing various benefits and emphasizing the importance of inclusivity in achieving its mission of empowering teams to create the next big thing.

Miro's Customer Experience team, which includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, is dedicated to empowering customers in their innovative endeavors. The role of an Enterprise Customer Success Manager involves fostering strategic partnerships with customers, ensuring they achieve value from Miro, and developing success plans tailored to their visual collaboration objectives. Candidates for this role should have 3-5 years of experience in customer-centric positions, particularly with large enterprises, and the ability to influence key decision-makers. Miro offers a variety of benefits including competitive health plans, flexible time off, and a focus on professional development. The company promotes a collaborative and inclusive culture, aiming to support diverse teams in creating impactful solutions.

Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers in their innovation efforts. The Enterprise Customer Success team, based in Austin, TX, seeks customer-centric individuals to help clients achieve value from Miro's platform. An Enterprise Customer Success Manager is responsible for creating rollout plans, fostering relationships, and co-developing success strategies with clients to enhance visual collaboration. Candidates should have 3-5+ years of experience in customer success or consulting, with a track record of influencing decision-makers and managing complex projects. Miro offers competitive benefits, a supportive work culture, and emphasizes diversity and inclusion in its team to cultivate a sense of belonging.

Miro is expanding its Customer Success team and seeks individuals who are empathetic and customer-focused, specifically for the role of a Strategic Customer Success Manager. This position is central to helping customers maximize the value of their investments in Miro by aligning the platform's features with their business workflows and maintaining strong stakeholder relationships. Responsibilities include managing a portfolio of 10-15 strategic customers, driving product adoption, and collaborating with Account Managers for additional opportunities. Candidates should have at least five years of experience in customer-facing roles, particularly in a SaaS environment, and possess a proactive, creative approach to understanding customer needs. Miro emphasizes a culture of collaboration and diversity, aiming to create an inclusive environment where all employees feel valued and can contribute to innovation.

The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing the customer experience for Enterprise-licensed clients, combining their diverse skills to drive retention and expansion. The Scaled Customer Success Manager role entails designing and executing scalable success strategies utilizing automation and data insights, fostering a proactive engagement model. Responsibilities include managing digital touchpoints, partnering with customers at key milestones, analyzing data to prioritize accounts, and providing thought leadership to optimize customer value. Candidates should have at least five years of experience in customer-facing roles, a strong analytical background, and familiarity with relevant tools like Gainsight and Salesforce. Miro promotes a collaborative and inclusive culture, reflecting its commitment to diversity while empowering teams to innovate and excel.

Miro’s Customer Experience team encompasses various functions, including Professional Services and Customer Success, all dedicated to helping customers innovate effectively. The Enterprise Customer Success Manager role is based in Austin, TX, and focuses on developing strategic partnerships with customers to enhance their experience and achieve desired outcomes with Miro's visual collaboration platform. Key responsibilities include crafting success plans, driving product adoption, and maintaining strong customer relationships. Candidates should have 3-5 years of experience in customer success or consulting, especially with large enterprises, along with strong project management skills. Miro offers a comprehensive benefits package, including competitive salaries, health benefits, and opportunities for professional development, while fostering a diverse and collaborative work culture.

Miro’s Customer Experience team encompasses various functions including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Enterprise Customer Success Manager role, part of the North American team based in Austin, TX, focuses on forming strategic partnerships with customers to help them achieve their visual collaboration objectives through a joint success plan. This role requires a proactive approach to retaining and growing customer usage, as well as analyzing data to drive meaningful customer engagement. Candidates should possess 3-5 years of experience in a customer-facing role, particularly with large enterprises, and demonstrate ability to work on complex projects and influence decision makers. Miro values diversity and inclusion within its team, offering comprehensive benefits and a collaborative work environment that fosters creativity and community.

Miro is expanding its Customer Success team and is seeking empathetic, customer-focused individuals to join as Strategic Customer Success Managers. The primary role involves helping customers derive value from Miro’s platform by aligning it with their business workflows and nurturing relationships with key stakeholders. Responsibilities include managing a portfolio of 10-15 strategic customers, ensuring product adoption, and collaborating with Account Managers to identify additional opportunities. Candidates should have over five years of experience in customer-facing roles, a background in SaaS environments, and a passion for helping customers achieve their goals. Miro offers competitive benefits and emphasizes a diverse and inclusive work environment, aiming to empower teams to innovate collaboratively.

The Scaled Customer Success Management (CSM) team at Miro is part of the broader Customer Experience department, which includes Renewals, Customer Education, and Support. As a Scaled Customer Success Manager, one will develop and implement customer success strategies that utilize automation, segmentation, and data analytics to engage with enterprise clients effectively. Key responsibilities include improving digital touchpoints for onboarding, adoption, and growth, alongside proactively managing account health and customer engagement. Candidates should have at least five years of experience in customer-facing roles, particularly within SaaS environments, and demonstrate expertise in designing scalable engagement programs. Miro emphasizes diversity and inclusion in its workplace culture, aiming to foster a collaborative environment where every team member can thrive.

Miro's Customer Experience comprises multiple teams dedicated to empowering customers to innovate, with the Enterprise Customer Success team based in Austin, TX. The Enterprise Customer Success Manager role involves establishing relationships with customers, crafting success plans, and driving product adoption to ensure customer satisfaction. Candidates should have 3-5 years of relevant experience, particularly with enterprise clients, and possess strong proactive skills to understand and address customer needs. Miro offers a competitive benefits package, including health benefits, flexible time off, and skill development allowances. The company emphasizes a collaborative and inclusive culture, valuing diversity within its workforce to enhance innovation.

Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, focuses on building strategic partnerships with customers to ensure they derive value from Miro’s visual collaboration platform. Responsibilities include crafting rollout plans, developing success strategies, driving product adoption, and enhancing customer engagement based on data analysis. Candidates should have 3-5+ years of experience, particularly with enterprise clients, and demonstrate strong relationship-building skills. Miro promotes a collaborative and diverse work environment, offering attractive benefits and opportunities for personal and professional growth.

Miro is expanding its Customer Success team and is seeking empathetic individuals to become Strategic Customer Success Managers, focusing on helping customers derive value from their investment in the Miro platform. In this role, you'll manage a portfolio of 10-15 strategic customers, build relationships, and develop joint success plans while acting as the voice of the customer within the organization. Essential qualifications include over five years of experience in customer-facing roles, a knack for creativity, and a background in SaaS environments. Miro offers a competitive compensation package and various benefits, including wellbeing support, learning allowances, and reimbursement for health checks. The company emphasizes collaboration and diversity, striving to create an inclusive environment where team members can thrive and contribute to innovative projects.

The Scaled Customer Success Management (CSM) team at Miro is part of the Customer Experience division, working to enhance customer collaboration and innovation for Enterprise-licensed clients. As a Scaled Customer Success Manager, the role involves developing scalable engagement strategies using automation and data analytics, focusing on proactive customer support rather than traditional models. Key responsibilities include managing digital engagement tools, facilitating customer onboarding, and advocating for customer needs within the company. Candidates should have at least five years of relevant experience, an analytical mindset, and a creative approach to relationship-building. Miro emphasizes a collaborative and inclusive culture, aiming to empower diverse teams while offering various benefits such as a competitive equity package and professional development opportunities.

Miro's Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers. The Enterprise Customer Success Manager role, based in Austin, TX, focuses on developing strategic relationships with customers to help them achieve maximum value with Miro's visual collaboration platform. Key responsibilities include creating success plans, driving product adoption, and maintaining customer engagement through data analysis and proactive outreach. The ideal candidate should have 3-5 years of experience in customer success or consulting, with proven track records in managing enterprise-level clients and engaging decision-makers. Miro offers a competitive salary, benefits like 401k matching and flexible time off, and emphasizes a diverse and collaborative workplace culture.

Miro's Customer Experience team comprises various functions, including Customer Success, which aims to empower customers in driving innovation. The Enterprise Customer Success Manager role, based in Austin, TX, involves developing relationships with customers and creating joint success plans to help them achieve their visual collaboration goals. Candidates for this position should have 3-5 years of experience in Customer Success or consulting, particularly with enterprise clients, and the ability to influence decision-makers. Miro offers competitive benefits, including flexible time off, wellness support, and learning opportunities, while fostering a collaborative and diverse work environment. The company emphasizes inclusivity and the importance of diverse teams in its mission to empower teams to create significant innovations.

The job opening is for a Global Security & Safety (GSS) Intelligence & Response Analyst at Zendesk, located in Lisbon, with a combination of in-office and hybrid work opportunities. The key responsibilities include gathering intelligence, monitoring security alarms, and responding to incidents to ensure the safety of personnel and assets. Candidates are expected to collaborate with various stakeholders to produce threat assessments, write incident reports, and participate in an on-call rotation for urgent security matters. Ideal applicants should possess strong interpersonal and communication skills, analytical experience in a related field, and a commitment to continuous improvement. Zendesk promotes a diverse and inclusive work environment and encourages applications from candidates of various backgrounds.

The job title is Global Security & Safety (GSS) Intelligence & Response Coordinator for the EMEA region, located in Dublin or London, with a combination of in-office and hybrid work opportunities. The position involves supporting Zendesk's Global Security & Safety team through responsibilities such as threat reporting, alarm monitoring, and life safety incident responses. The role requires a proactive mindset, strong interpersonal and communication skills, and a commitment to continuous improvement. Applicants should have a customer-service approach, fluency in English, and experience in problem-solving and collaboration, with preferred qualifications including roles in intelligence analysis or security environments. Zendesk emphasizes its inclusive workplace and offers reasonable accommodations for applicants with disabilities.

The Technical Lead will be responsible for the architecture, development, and implementation of Zuora Billing and Revenue solutions integrated with Salesforce CPQ and other financial systems. Key responsibilities include leading cross-functional teams, driving end-to-end automation of subscription management, and architecting integrations between various platforms. Qualifications for the role require a Bachelor’s degree and 5+ years of relevant experience, particularly with Zuora and Salesforce CPQ, along with strong technical skills in APIs and integration platforms. The position is hybrid, allowing for a mix of in-office and remote work, with specific attendance guidelines determined by the hiring manager. Zendesk emphasizes a commitment to diversity, equity, and inclusion in the workplace, welcoming applicants regardless of their background or personal characteristics.

Figma is expanding its team to enhance design accessibility, focusing on a collaborative platform that supports various aspects of design and development processes. The company is seeking a full-stack Product Marketing Manager to target its developer audience, requiring a strong background in product marketing, cross-functional initiatives, and stakeholder management. Key responsibilities include leading product launches, developing messaging, managing beta programs, and creating educational content to drive user engagement. Figma values diversity and encourages applicants with varied backgrounds, even if their experiences don't perfectly match the job description. The role offers a competitive salary, equity benefits, and additional perks, emphasizing professional growth and inclusive employment practices.

Figma is expanding its team to enhance design accessibility and is seeking a full-stack Product Marketing Manager to focus on its developer audience. The role involves collaborating with various teams to develop and execute go-to-market strategies, manage product launches, and enhance product messaging. Key responsibilities include managing beta programs, creating educational content, and working with sales to provide enabling resources. Candidates should possess substantial product marketing experience, a willingness to learn, and strong stakeholder management skills, with additional preferences for those familiar with developer products or B2B SaaS. Figma promotes diversity and inclusion in the workplace and offers competitive salary packages alongside a range of benefits.

Figma is expanding its team with a focus on making design accessible and fostering collaboration among creatives. The Product Design intern will manage significant projects from the initial idea to execution, working closely with a mentor, design team, and other departments. Interns are expected to have a strong foundation in design skills, a willingness to learn, and the ability to develop visually appealing interfaces. The internship is based in either San Francisco or New York and offers a competitive pay rate along with additional benefits such as housing stipends. Figma values diversity and is committed to providing equal employment opportunities, ensuring support and accommodation for individuals with disabilities during the application and onboarding processes.

SmartBear is dedicated to enhancing software quality through its solution hubs, which provide visibility and automation in software development, enabling faster delivery of high-quality products. They serve over 16 million developers and engineers across 32,000 organizations, including prominent companies like Adobe and Microsoft. The company is seeking a Web Developer to work on modern front-end websites, ensuring stability, scalability, and user experience while collaborating with a diverse team. Candidates should have 3–5 years of web development experience, proficiency in modern languages and frameworks, and a commitment to accessibility and performance best practices. SmartBear emphasizes a supportive workplace culture, focusing on career growth, inclusivity, and ethical corporate practices, while operating globally from various locations.

SmartBear is dedicated to delivering high-quality software through its comprehensive solution hubs and is utilized by over 16 million developers across more than 32,000 organizations, including major companies like Adobe and Microsoft. The company is seeking a Senior Web Analytics Manager to lead web analytics strategy, optimize user experiences, and drive data-informed decisions in its Marketing department. This role involves managing analytics infrastructure, producing insights, supporting A/B testing, and ensuring compliance with privacy regulations. Ideal candidates should have extensive experience in digital analytics, including proficiency in Google Analytics, Tag Manager, and various programming languages. SmartBear values diversity and promotes an inclusive workplace, offering opportunities for professional growth and a commitment to ethical corporate practices.

SmartBear emphasizes the importance of quality in software development, offering solutions like the SmartBear API Hub and SmartBear Test Hub to enhance visibility and automation. With a user base of over 16 million professionals across more than 32,000 organizations, including notable companies like Adobe and Microsoft, SmartBear is a trusted partner in the industry. They are currently hiring a Junior UI/UX Web Designer to contribute to the design of marketing websites and digital assets, where the role involves creating user-centered designs and collaborating with cross-functional teams. Candidates should have some experience in UI/UX design, proficiency in design tools, and a strong attention to detail, with the opportunity for skill growth through mentorship. Additionally, SmartBear promotes an inclusive workplace culture, values diversity, and commits to ethical practices, offering employees a supportive environment for career advancement.

SmartBear focuses on enhancing software quality through its various solution hubs, which streamline development and automation processes for over 16 million users across 32,000+ organizations, including renowned companies like Adobe and Microsoft. The company is currently seeking a Junior Software Engineer proficient in Java, who will contribute to the transformation of QMetry Test Management by tackling complex business challenges and designing scalable applications. The role involves developing backend services, creating automated tests, and collaborating with stakeholders to ensure high-quality product delivery in an agile environment. Candidates are expected to have 2-4 years of Java experience, familiarity with REST and JSON, and knowledge of database management and cloud services. SmartBear promotes a supportive work culture that values diversity, employee growth, and ethical practices while offering opportunities for career advancement and community engagement.

Sentry is dedicated to improving software quality by providing developers with performance and error monitoring tools, aiming to alleviate the burdens of fixing bugs so they can focus on building products. The company has received over $217 million in funding and supports more than 100,000 organizations, including major names like Disney and Microsoft. They are currently seeking a Senior iOS SDK Engineer to lead the development of their iOS SDK, utilizing Apple's latest technologies to create innovative features and robust APIs. The role offers the opportunity to work in a collaborative environment, contribute to an open-source project, and influence the future of mobile app monitoring. Sentry fosters a diverse and inclusive workplace, emphasizing equal opportunity and accessibility for all employees and candidates.

Sentry aims to enhance software quality by providing developers with performance and error monitoring tools, backed by over $217 million in funding and a support network of over 100,000 organizations. The company adopts a hybrid work model, fostering collaboration among employees while focusing on innovative software development. They are seeking a Senior iOS SDK Engineer to lead the creation of advanced mobile tools, leveraging Apple's latest technologies and addressing complex challenges. The role involves guiding the iOS SDK's architecture and development, with an emphasis on building user-friendly features and APIs. Sentry promotes a diverse and inclusive work culture, offering competitive salaries and employee benefits, while emphasizing equal opportunity in hiring practices.

Lucid Software, a leader in visual collaboration, offers products such as Lucidchart, Lucidspark, and airfocus, emphasizing innovation, teamwork, and inclusivity within its hybrid workplace. The company has received multiple accolades for its workplace culture, including recognition from Forbes and Fast Company, and serves over 100 million users globally, including major clients like Google and GE. Lucid is currently looking for a Senior Accountant to support its accounting team, which manages financial operations across several international entities. Key responsibilities for this role include month-end close activities, preparing journal entries, and assisting with audits and financial statement preparations. Candidates should have a CPA, 3-5 years of accounting experience, and a strong grasp of U.S. GAAP principles, while also being detail-oriented and capable of managing multiple tasks effectively.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, with a focus on innovation, teamwork, and an inclusive culture. The company values diverse perspectives and provides a flexible hybrid workplace to promote work-life balance. Recognized on multiple prestigious lists, Lucid serves over 100 million users globally, including major clients like Google and NBC Universal, and partners with notable firms like Atlassian and Microsoft. The Customer Experience Implementation Team is crucial for customer success, guiding clients through effective adoption and implementation of Lucid's products. The ideal candidate for the Associate Implementation Consultant role should possess strong project management skills, excellent communication abilities, and a technical aptitude, with a preference for experience in change management or SaaS project environments.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform, utilized by over 100,000 organizations, with a mission to empower collective software development. The company emphasizes the integration of AI throughout the software development lifecycle (SDLC) and fosters a collaborative work environment where all team members incorporate AI to boost productivity and innovation. The Full-Stack Engineer role within the Contributor Success team focuses on connecting AI coding tools directly to GitLab, making it easier for new developers to contribute effectively. Responsibilities include creating robust integrations with open-source AI tools, maintaining a reusable connector framework, and enhancing the overall developer and contributor experience. GitLab values diversity in applicants and offers various benefits, flexible work options, and opportunities for professional growth and development, supporting a high-performing culture and inclusive workplace.

GitLab is an open-core software company that offers a comprehensive AI-powered DevSecOps platform, serving over 100,000 organizations and striving to enhance collaborative software development. They emphasize the integration of AI in their products and workflows, allowing developers to contribute effectively, thereby accelerating innovation and progress. The role of a Full-Stack Engineer within the Contributor Success team focuses on creating integrations with leading AI coding tools and enhancing their capabilities to facilitate smooth contributions to GitLab projects. Candidates should possess solid full-stack experience, proficiency in multiple programming languages, and a solid understanding of APIs and version control, with a keen interest in AI-assisted development. GitLab promotes a high-performance culture, advocating for diversity and inclusion, while providing various supportive benefits for employee growth and well-being.

Zendesk, a leading Customer Experience and Support Platform, is seeking motivated individuals for a software sales role focused on hunting for new opportunities. The position involves engaging with potential clients, collaborating with internal teams, and generating a sales pipeline across various account sizes. Ideal candidates should possess a minimum of two years of experience in business development or sales, excellent communication skills, and familiarity with tools like Salesforce and Zoominfo. The compensation for this role ranges from $33.65 to $50.00 per hour, combining base and commission, with eligibility for bonuses and benefits. Zendesk emphasizes a hybrid work model that allows for both onsite collaboration and remote work, promoting diversity and providing equal employment opportunities.

The Customer Success Manager role at Zendesk involves engaging with a diverse range of customers, providing personalized support and facilitating group events to ensure customer satisfaction and long-term success. Responsibilities include collaborating with various teams, utilizing data to inform strategies, and delivering product demonstrations and consultations. Ideal candidates should have over three years of experience in Customer Success, strong communication skills in both English and Spanish, and the ability to adapt to evolving challenges. The position requires a physical presence in Mexico City for part of the week, emphasizing a hybrid work model that balances onsite collaboration with remote work. Zendesk values diversity and inclusion in the workplace and encourages applicants from various backgrounds to apply.

Zendesk is looking for a Revenue Operations Analyst to join its Revenue Operations team, focusing on supporting sales in commerce to cash processes. The role requires a proactive self-starter who can effectively manage time and adapt to a fast-paced environment, ensuring compliance with corporate strategies and business goals. Key responsibilities include advising sales on deal structures, maintaining billing accuracy, and ensuring SOX compliance while fostering communication across various internal teams. Candidates should have a Bachelor's in Business or Finance and at least two years of experience in sales support, along with strong analytical and communication skills. Zendesk promotes diversity and inclusion in the workplace and offers a hybrid work model.

The Systems and Technology Administrator role at Zendesk involves managing technology for access control, CCTV, and related systems, while supporting various internal stakeholders and reports to the Systems and Technology Lead. Responsibilities include troubleshooting system issues, maintaining records, assisting with security equipment layout for new projects, and collaborating with Workplace Experience and IT teams. Candidates should possess 2-4 years of experience in physical security systems, basic networking knowledge, and strong communication skills, with preferred qualifications including certifications in specific systems and prior technician experience. The position is hybrid, requiring some in-office attendance while allowing flexibility for remote work. Zendesk emphasizes a commitment to diversity, equity, and inclusion in its hiring practices.

Zendesk seeks a Compliance Manager/Program Manager to oversee the development and maintenance of its compliance program in India, ensuring adherence to local regulations and global standards. This role, based in Pune, involves serving as the primary compliance representative, coordinating across various departments, and fostering a culture of integrity within the organization. Key responsibilities include leading compliance initiatives, facilitating investigations, and monitoring local compliance risks while actively engaging with Indian regulators. Candidates should have a relevant degree, significant experience in compliance or regulatory affairs, strong analytical skills, and the ability to manage multiple projects. Zendesk promotes a hybrid working model, emphasizing collaboration and flexibility, while also prioritizing diversity and inclusion in its hiring processes.

Figma is expanding its team, seeking passionate individuals to help make design accessible for everyone, and is currently hiring a Technical Program Manager focused on Accessibility. The position requires leading accessibility audits, collaborating with various teams, and ensuring compliance with digital accessibility standards. Candidates should have at least five years of technical program management experience and familiarity with accessibility tools and practices. The role can be performed remotely in the U.S. or at specific hubs, with competitive compensation and a comprehensive benefits package. Figma values diversity and encourages applicants from various backgrounds to apply, providing accommodations as needed during the hiring process.

Figma is expanding its team to enhance design accessibility and is seeking a Technical Program Manager (TPM) focused on Accessibility. This role involves leading Figma's accessibility audit and remediation programs, ensuring compliance with WCAG standards, and collaborating with various teams to integrate accessibility into the product development lifecycle. The ideal candidate should have significant experience in technical program management, knowledge of digital accessibility standards, and strong stakeholder management skills. Figma encourages applications from diverse candidates, even if their experience doesn't perfectly match the job requirements. The company offers a competitive salary and benefits package, fostering a diverse and inclusive workplace.

Figma is expanding its team and seeks passionate software engineering interns to help make design more accessible. The platform facilitates collaboration across teams for brainstorming, prototyping, and iterating on design projects, enhancing productivity and teamwork. Interns at Figma will work closely with experienced engineers, contributing to meaningful projects within small collaborative teams. Positions are available in various engineering areas, including product development, infrastructure, security, and desktop adaptation. Figma values diversity and encourages applicants from all backgrounds, offering competitive pay and accommodations for individuals with disabilities.

Figma is expanding its team to enhance accessibility in design, seeking passionate individuals for various creative roles, including Data Science Interns. The internship involves collaborating with cross-functional teams to analyze data, design experiments, and contribute insights that impact product development. Interns will work on projects to investigate user behavior, improve testing methodologies, and explore growth opportunities, all while based in Figma's San Francisco or New York offices. Figma values diversity and encourages applicants with varying experiences to apply, emphasizing a commitment to equal opportunity hiring. The company offers competitive compensation for interns, including a housing stipend and travel reimbursement, while also providing accommodations for individuals with disabilities.

Figma is expanding its team and is on a mission to make design accessible to everyone. They are seeking Data Engineering Interns to help develop systems and pipelines that enhance decision-making, with tasks including building data pipelines and ensuring data quality. The internship is located in either San Francisco or New York, where interns will collaborate with engineers and analysts to streamline data workflows. Candidates should have coding experience in Python or SQL, a curiosity about data systems, and a willingness to learn and grow as a data engineer. Figma emphasizes diversity and inclusion, offering accommodations for individuals with disabilities and encouraging all qualified applicants to apply regardless of their backgrounds.

GitLab is an open-core software company that offers a comprehensive AI-powered DevSecOps platform utilized by over 100,000 organizations, with a mission to facilitate contribution and co-creation in software development. The company values continuous knowledge exchange and embraces AI to enhance productivity within its team. A pivotal leadership role, Senior Director of Renewals, involves managing customer retention and driving strategic growth, emphasizing the importance of delivering exceptional value for contract renewals. This role requires collaboration with various teams, risk management, and optimizing renewal processes to achieve key performance indicators. The Renewals team is vital in ensuring customer satisfaction and retention while tackling predictive analytics and operational excellence within a remote-first environment.

Lucid Software is a leader in visual collaboration, offering products such as Lucidchart and Lucidspark to help teams transform ideas into reality. The company emphasizes core values like innovation, teamwork, and inclusivity while promoting a hybrid workplace that supports work-life balance. With recognition from various prestigious lists and a user base exceeding 100 million, Lucid serves notable clients including Google and GE. The Community Specialist role is crucial for nurturing user engagement, fostering discussions, and shaping community strategy. Ideal candidates should have strong communication skills, be proactive, and possess the ability to build relationships while managing community metrics and designing engagement programs.