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The Email Engineer is a subject-matter expert within Miro's Website & Email Team, partnering with Lifecycle, Messaging, and Product teams to ensure scalable, stable, and high-quality automated and transactional email streams, including localization for global campaigns. You will create and code responsive HTML email templates using an Email Design System, test rendering across clients and devices, collaborate with marketing, design, and product teams to implement campaigns, optimize performance with A/B testing and analytics, troubleshoot rendering or functionality issues, and support localization workflows. Requirements include strong proficiency in responsive HTML/CSS and email templating languages like Liquid or AMPscript, hands-on experience with an enterprise ESP (prefer Braze) including API integration, segmentation, and campaign setup, familiarity with Taxi for Email and Litmus, and the ability to translate business goals for non-technical stakeholders. The role offers a competitive equity package, health insurance, a corporate pension, office meals, wellbeing and WFH equipment allowances, an annual learning allowance, and the chance to work with a globally diverse team. Miro is a visual workspace for distributed teams, with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, valuing collaboration, belonging, and diversity, and it notes a Recruitment Privacy Policy.

The Website & Email Team manages Miro’s public-facing digital platform, with Email Engineering focusing on email template production, localization, and optimization at scale and serving as the technical partner to Miro Lifecycle, Messaging, and Product teams. The Email Engineer is a subject-matter expert responsible for the technical stability, scalability, and quality of all automated and transactional email streams, managing high-volume campaigns and global localization processes. Responsibilities include building responsive HTML email templates using an Email Design System, ensuring consistent rendering across email clients and devices, collaborating with marketing, design, and product teams, and improving engagement via A/B testing and analytics, plus troubleshooting rendering or functionality issues and supporting localization. Requirements include strong proficiency in responsive HTML/CSS and templating languages like Liquid or AMPscript, hands-on experience with an enterprise ESP (preferably Braze) with API integration, segmentation, and campaign setup, familiarity with tools like Taxi for Email and Litmus, and the ability to communicate with non-technical stakeholders. Perks and culture include competitive equity, health insurance for family, a corporate pension plan, office snacks, wellbeing and equipment allowances, learning and development funding, and a globally diverse, inclusive environment aligned with Miro’s mission and values, plus information about the Recruitment Privacy Policy.

- Atlassian offers flexible work options—office, home, or hybrid—to help employees balance family, personal goals, and priorities, and hires in any country with a legal entity. - They are seeking a Solutions Engineer ITSM/ESM to expand their enterprise business and team. - The role involves working directly with enterprise sales teams and channel partners to understand customer needs, strategize winning sales cycles, deliver value-based demonstrations, support enterprise proofs of concept, and close deals. - The candidate should be customer-obsessed and capable of collaborating with cross-functional teams to investigate client pain points and map requirements to Atlassian capabilities, while aligning the account plan with sales management. - Responsibilities also include delivering compelling presentations, demos, and proofs of concept, and working with product management to incorporate customer feedback to advance Atlassian’s product line.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a blend, and hires people in any country where they have a legal entity. They are seeking a Solutions Engineer ITSM/ESM to support growth and enterprise deals, collaborating with enterprise sales teams and channel partners. The role involves understanding customer needs, strategizing to win sales cycles, delivering value-based demos, supporting proofs of concepts, and ultimately closing business. You will work with cross-functional teams to drive the customer journey and map client business and technical requirements to Atlassian capabilities. You’ll also partner with sales management to align the account plan, deliver compelling presentations and POCs, and work with product management to provide customer feedback to advance Atlassian’s product line.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity; this role is a remote field sales position based in the Netherlands or UK. - They serve over 300,000 customers worldwide and aim to unleash every team’s potential through software, guided by the value "play as a team" where employees work with Atlassian, not for Atlassian. - The Account Executive, Enterprise role involves building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams to ensure customer satisfaction. - Key duties include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging decision-makers (including C-level), proposing solutions, negotiating pricing, forecasting, and traveling to meet clients and industry events. - The role requires a hunter mindset, a focus on Fortune 500 clients, and close collaboration with channel, marketing, product, and customer success to manage complex sales cycles and long-term client relationships.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity; this is a remote field sales role requiring the candidate to be based in the Netherlands or UK. Atlassian serves over 300,000 customers worldwide, including Mercedes-Benz, Reddit, Domino’s, NASA, Nestle, and Splunk, and aims to unleash the potential of every team through software while embracing a "play as a team" culture. The Account Executive, Enterprise role focuses on building and nurturing relationships with key stakeholders and negotiating complex contracts, working closely with internal teams like Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans to maximize expansion, executing strategic sales plans to hit goals, qualifying leads, engaging decision-makers, delivering presentations, negotiating and closing deals, and providing accurate forecasting and account planning. The role also involves traveling to meet clients and industry events, building long-term relationships, serving as the main Atlassian contact for designated accounts, running strategy plays, and handling complex sales cycles with the Channel sales organization.

Atlassian supports flexible work locations—office, home, or a mix—and hires globally where it has a legal entity; this remote field sales role is based in the Netherlands or the UK. The company serves over 300,000 customers worldwide, including Mercedes-Benz, Reddit, Domino’s, NASA, Nestle, and Splunk, and aims to unleash the potential of every team through software, guided by its value of "play as a team," with employees working with Atlassian, not for Atlassian. The Account Executive, Enterprise will build and nurture relationships with key stakeholders and negotiate complex contracts, collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans to maximize expansion across a broad product portfolio, executing strategic sales plans, identifying and qualifying leads, engaging with decision-makers, delivering presentations, negotiating and closing deals, and providing accurate forecasting. The role also requires staying updated on industry trends, traveling to meet clients and events, managing complex sales cycles, serving as the main point of contact for designated accounts, and running strategy plays to build long-term relationships and drive growth with the Channel sales organization.

Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. As a Senior Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and help organizations leverage Atlassian’s AI capabilities. The role emphasizes collaborating with product, engineering, and design to grow technical and domain expertise and to deliver tangible business impact in a fast-paced, high-visibility environment. You will lead the design, development, and deployment of AI/ML solutions using frameworks such as TensorFlow, PyTorch and agent platforms (LangChain, LlamaIndex), and architect robust integrations with Python or JavaScript for APIs and enterprise-scale systems. Additionally, you’ll drive data-driven development, champion AI-augmented workflow automation, oversee end-to-end production deployment with monitoring and improvement, navigate AI risk and privacy/regulatory considerations, mentor junior engineers, and communicate complex concepts clearly to stakeholders while aligning with business objectives.

Atlassian provides flexible work locations (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first model. As a Senior Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and drive business impact. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow, PyTorch, and agent-based platforms such as LangChain and LlamaIndex, and architect integrations with Python, JavaScript, APIs, and microservices. The role emphasizes data-driven development, AI-augmented workflow automation, end-to-end production deployment with continuous evaluation, and navigating risk and compliance including GDPR. You’ll mentor junior engineers, communicate complex technical concepts to diverse stakeholders, and ensure solutions align with business objectives and measurable outcomes.

At Atlassian, employees have flexibility in where they work (office, home, or a mix), and the company hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. The Senior Forward Deployed Engineer (FDE) will be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions, in a high-visibility, fast-paced, and ambiguous environment. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities to solve real-world problems and drive business outcomes. The role involves leading the design, development, and deployment of AI/ML-powered solutions using frameworks like TensorFlow and PyTorch, and building robust integrations with languages such as Python or JavaScript for APIs and microservices. Additional responsibilities include driving data-driven insights, promoting AI-augmented workflow automation, overseeing end-to-end production deployments with monitoring, navigating AI risk and GDPR compliance, mentoring junior engineers, and clearly communicating complex concepts to technical and non-technical stakeholders while aligning technical efforts with business goals.

At Atlassian, you can work where you’re most productive—office, remote, or a mix—and the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. As a Senior Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and help organizations leverage Atlassian’s AI capabilities. This high-visibility, high-impact role invites you to work with product, engineering, and design to grow your technical and domain expertise while making tangible business impacts and shaping the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, and agent-based platforms (e.g., LangChain, LlamaIndex), architect robust integrations with Python or JavaScript, and drive data-driven insights and AI-augmented workflow automation. You’ll also oversee end-to-end production deployment, navigate AI risk and data privacy/regulatory requirements, mentor junior engineers, and communicate complex concepts clearly to stakeholders, ensuring technical progress aligns with business objectives and measurable results.

- Atlassian supports flexible work options and hires in any country where it has a legal entity, giving employees greater control over family, personal goals, and other priorities. - The company began with Jira, expanded its productivity tools, and remains focused on developers as the core audience while revitalizing its product lineup for them. - Atlassian is creating a new DevAI pillar to deeply integrate AI into the developer experience, including a daily developer dash, AI-driven code reviews, and autonomous code generation to complete tasks. - The goal is to transform software development with ambitious plans that leverage the ecosystem to enhance every step of the developers' productivity cycle. - In this role, you will help innovate core intelligence solutions within DevAI, handling LLM integration, prompt engineering, and end-to-end AI features, while collaborating with scientists, software engineers, and partner teams to deliver world-class developer AI products.

Atlassian offers flexible work options—office, home, or a hybrid setup—and can hire in any country where the company has a legal entity to better support personal goals and priorities. The "Future Team - DevAI" signals Atlassian’s renewed focus on developers, revitalizing its product lineup around this core audience. Atlassian’s ecosystem aims to enhance every step of the developers’ productivity cycle, anchored by a new DevAI pillar that deeply integrates AI into the developer experience. The DevAI initiative includes a daily developer dash, AI-driven code reviews, autonomous code generation, and other end-to-end AI capabilities to transform software development. In this role, you’ll help innovate core intelligence solutions in DevAI, including LLM integration and prompt engineering, collaborating with scientists, engineers, and partner teams to deliver world-class developer AI products.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where the company has a legal entity to support employees' personal goals and priorities. The company is revitalizing its product lineup through a new DevAI pillar that deeply integrates AI to improve the entire developer productivity cycle, building on Jira’s origins for developers. This initiative includes an AI-enabled daily developer dash, AI-driven code reviews, autonomous code generation, and broader tasks to transform software development. In this role, you will help innovate core intelligence solutions within DevAI, focusing on LLM integration, prompt engineering, and end-to-end AI features, collaborating with scientists, engineers, and partner teams. The goal is to deliver Atlassian’s world-class developer AI products that will shape the future of software development.

- Atlassians can choose to work in an office, from home, or a mix of the two, and the company hires people in any country where it has a legal entity. - Atlassian began with Jira and has expanded its suite of tools, but developers remain central and the company is revitalizing its lineup to better serve them. - A new DevAI pillar is being created to deeply integrate AI and redefine developer experiences, including a daily developer dash, AI-driven code reviews, and autonomous code generation. - You will play a crucial role in innovating core intelligence solutions within DevAI, with responsibilities like LLM integration, prompt engineering, and end-to-end AI feature development, collaborating with scientists, engineers, and partner teams. - The goal is to deliver Atlassian’s world-class developer AI products that will shape the future of software development.

Atlassian offers flexible work locations and globally hires where they have a legal entity, and is recruiting experienced architects and senior engineers for its Cloud Readiness team to design, implement, and operate services that improve enterprise cloud readiness. The role involves collaborating with other developers to produce high-quality code and deliver improvements that users love, within a ~70-person development organization and in coordination with Atlassian architects on enterprise controls and policies. Ideal candidates will have broad experience architecting and building large-scale distributed systems, with knowledge of SaaS, PaaS, IaaS and hands-on experience with at least one public cloud (ideally AWS). They should bring 10+ years of software experience, including 4+ years in an architect role across multiple teams, strong object-oriented programming skills, and the ability to drive long-term vision while working with remote teams and enterprise customers. Preferred-but-not-required qualifications include experience building public-facing data formats for SaaS and customer-facing data lifecycle management capabilities.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The company is seeking experienced architects and senior engineers to join the Cloud Readiness team to design, implement, and operate services that strengthen enterprise readiness of the cloud, working closely with a dynamic team of developers. The role involves collaborating with a ~70-person development team and Atlassian architects to implement enterprise controls and policies, and requires a pragmatic, sure-footed person who isn’t afraid to speak up. On day one, candidates should have broad experience architecting and building large-scale distributed systems, knowledge of SaaS/PaaS/IaaS (ideally AWS), at least 10+ years in software with 4+ years in an architect role, fluency in modern OO languages, and strong collaboration and long-term vision skills to serve enterprise customers. Desirable but not required are experience building public-facing data formats for SaaS and customer-facing data lifecycle management capabilities, and the ability to work effectively with remote teams and understand cloud operational requirements.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in countries where it has a legal entity. They are seeking experienced architects and senior engineers to join the Cloud Readiness team to design, implement, and operate services that strengthen enterprise readiness of their cloud. The role involves collaborating with a ~70-person development team and Atlassian architects to deliver creative improvements and implement enterprise controls and policies, while encouraging candid communication. On day one, candidates should have broad experience architecting and building large-scale distributed systems; hands-on cloud experience (ideally AWS); 10+ years of software experience with 4+ years in an architect role; 4+ years in high-volume, low-latency distributed systems; fluency in modern OO languages and distributed-systems architecture patterns; strong collaboration and communication skills; the ability to drive long-term vision and understand enterprise customers, including experience working with remote teams. Nice-to-have qualifications include experience building public-facing data formats for SaaS and customer-facing data lifecycle management capabilities.

Atlassian offers flexible work locations (office, home, or a hybrid) and hires globally in countries where they have a legal entity. They are seeking experienced architects and senior engineers to join the Cloud Readiness team to design, implement, and operate services that strengthen enterprise readiness for their cloud. The role involves collaborating with a ~70-person development team and architects across Atlassian to implement enterprise controls and policies, and requires pragmatic, candid communication and the ability to drive long-term vision. On day one, candidates should have broad experience building large-scale distributed systems, hands-on cloud experience (ideally AWS), 10+ years of software experience with 4+ years in an architect role, fluency in modern object-oriented languages, and strong collaboration skills. Nice-to-have items include experience building public-facing data formats for SaaS and customer-facing data lifecycle management, plus experience working with remote teams.

At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, providing flexibility to support personal priorities. The company hires globally in any country where it has a legal entity. In this role, you will inspire innovation and operational excellence, own the delivery of critical projects in a microservices environment, be the engineering voice in quarterly planning, build an open and trusting operational culture, participate in hiring and budgeting, and collaborate on technical discussions to drive decisions. The background required includes 5+ years of experience managing software engineers, a CS-related bachelor's or master’s degree, experience partnering with internal customers, implementing DevOps best practices, and familiarity with public-facing high-traffic e-commerce websites. Candidates should be excited to foster a culture of continuous improvement.

Atlassian allows employees to choose where they work—office, home, or a hybrid arrangement—giving them more control over family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. In this role, you will inspire innovation and operational excellence, own the delivery of critical microservices projects, serve as the engineering voice in quarterly planning, help build an open, trusting, and mature culture, and participate in hiring, budgeting, and architectural discussions. The ideal candidate has 5+ years of experience managing software engineers, a bachelor’s or master’s degree (CS preferred), and demonstrated experience partnering with internal customers, implementing DevOps practices, and working with public-facing high-traffic e-commerce sites. The role emphasizes fostering a culture of continuous improvement.

Atlassian allows employees to choose their work location—office, remote from home, or a hybrid arrangement. This flexibility helps Atlassians better support family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder indicating where a job description should be inserted. Overall, it emphasizes flexible work options, personal balance, and broad international hiring, with the job description yet to be provided.

1) Atlassians can choose where they work, whether in an office, from home, or a mix of both. 2) This flexibility gives them more control over supporting their family, personal goals, and other priorities. 3) Atlassian can hire people in any country where it has a legal entity. 4) The text includes a placeholder for the job description, indicating it is not currently provided. 5) Overall, the message emphasizes flexible work arrangements and global hiring possibilities, contingent on the job description being inserted.

Atlassian allows employees to work from the office, home, or a hybrid arrangement and hires in any country where it has a legal entity. The Platform Foundations Design Team serves regulated and large customers, ensuring data safety and providing controls to confidently adopt and manage apps at scale. As a Lead Product Designer on this team, you’ll design features that elevate cloud security offerings to enterprise-grade standards, collaborating with engineers, product managers, and security experts across the US and Australia and reporting to a Senior Design Manager on the US West Coast. You will lead the design strategy for security, own high-quality design solutions across multiple workstreams, and mentor designers while evolving standards and patterns for security and compliance. You’ll partner with product managers and engineers to align the broader Platform Foundations strategy, drive design research, ensure data-informed and user-centered decisions, and coach and build relationships across Atlassian and with external partners.

Atlassian offers flexible work options, letting employees choose office, remote, or hybrid work, and can hire in any country where the company has a legal entity. The Platform Foundations Design Team focuses on helping regulated and large customers succeed on Atlassian’s platform by keeping data safe and secure and giving them controls to confidently adopt and manage apps at scale. As a Lead Product Designer on the Platform Foundations team, you’ll lead the design strategy for security offerings, ensuring alignment with business goals and customer needs, and collaborate with engineers, product managers, and security experts across the US and Australia, reporting to a Senior Design Manager on the US West Coast. You’ll own and deliver high-quality design solutions across multiple workstreams or a domain area, prioritizing projects, resources, and timelines to maximize business and user impact, while elevating team quality through mentoring and a culture of critique. You’ll define and evolve design standards, systems, and patterns for security and compliance to ensure consistency and scalability, partner with stakeholders to shape the broader Platform Foundations strategy, drive design research best practices, and provide coaching and external relationship building.

At Atlassian, employees can choose to work in the office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The Platform Foundations Design Team helps regulated and large customers succeed on Atlassian’s platform by safeguarding data and providing the controls needed to adopt and manage apps at scale. As a Lead Product Designer on Platform Foundations, you'll focus on extending cloud security capabilities to enterprise-grade levels, collaborating with engineers, product managers, and security experts across the US and Australia and reporting to a Senior Design Manager on the US West Coast. You’ll lead design strategy for security offerings, own high-quality solutions across multiple workstreams, elevate the team’s design standards, and define scalable patterns for security and compliance. You’ll also partner with stakeholders to align with the broader Platform Foundations strategy, drive design research, ensure data-informed and user-centered decisions, coach less senior designers, lead critiques, and build cross-team relationships.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country with a legal entity. The Platform Foundations Design Team focuses on helping regulated and large customers succeed on the Atlassian platform by ensuring data safety and providing controls to manage apps at scale. The Lead Product Designer on Platform Foundations will design features to enhance cloud security offerings to meet enterprise-grade capability and experience standards, working with engineers, PMs, and security experts across the US and Australia and reporting to a Senior Design Manager on the US West Coast. The role will lead the design strategy for security offerings, own and deliver high-quality solutions across multiple workstreams, and elevate the team's design quality by mentoring and fostering a culture of critique, learning, and continuous improvement. They will define and evolve design standards and patterns for security and compliance, partner with PMs and engineers to align the broader Platform Foundations strategy, drive design research practices to inform decisions, and coach junior designers while building internal and external design relationships.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, giving people more control over family, personal goals, and other priorities. The Platform Foundations Design Team supports regulated and large customers by safeguarding data and providing controls to adopt and manage apps at scale. As Lead Product Designer on this team, you’ll design features that raise cloud security to enterprise-grade capability and experience standards, working with engineers, PMs, and security experts across the US and Australia, and reporting to a Senior Design Manager on the US West Coast. You will lead design strategy for security offerings, own multiple workstreams, prioritize projects and timelines to maximize business and user impact, and define standards and patterns for security and compliance to ensure consistency and scalability. You will also mentor designers, drive design research best practices, synthesize insights for user-centered decisions, and build relationships within Atlassian and with external partners to strengthen the design community.

Atlassian supports a distributed-first work model and this remote field sales role is based in Germany to support the DACH region. The role covers a territory of 2-4 strategic customers and reports to the Director of Strategic Sales for DACH. Responsibilities include developing and closing new sales opportunities, implementing named account or territory plans, maximizing expansion across the full product portfolio, and ensuring a high level of customer success. You will be the main contact or escalation point for selected strategic accounts, identify key decision-makers, understand customer objectives, position solutions, and collaborate with internal teams, channel partners, product specialists, account managers, and solution engineers to streamline sales and satisfaction; also lead complex negotiations and contracts. The role requires market research to identify opportunities, provide regular sales forecasts to senior management, travel as needed, and mentor junior sales team members if applicable.

At Atlassian, flexible work arrangements (office, home, or hybrid) are supported and hiring is global with virtual interviews as part of a distributed-first approach. The role is a remote field sales position based in Germany, overseeing a territory of 2-4 strategic customers and reporting to the Director of Strategic Sales for the DACH region. Responsibilities include developing and closing new opportunities, creating named account or territory plans, driving expansion across the product portfolio, and ensuring high customer success. You will be the main contact or escalation point for selected strategic accounts, identify decision-makers, understand clients’ objectives, collaborate with internal teams, lead negotiations and contracts, and stay informed on market trends. Additional duties include providing regular sales updates and forecasts to senior management, traveling as needed, and mentoring junior sales team members if applicable.

Atlassian offers flexible work locations and hires globally wherever there is a legal entity. The Legal Technology team builds and supports applications for Atlassian's legal, compliance, and governance functions, partnering with Legal, IT, and Security to deliver scalable solutions that streamline workflows and protect data integrity. You’ll join a cross-functional team of engineers, product managers, and legal professionals, and the organization values curiosity, collaboration, and solving complex problems with elegant technical solutions. The role involves designing, building, and maintaining integrations between Jira/Confluence and legal/compliance systems, and developing custom apps and automation to streamline workflows and meet regulatory requirements. Responsibilities include collaborating with legal to translate requirements, evaluating integration patterns, enabling self-service through automation, troubleshooting issues, contributing to architecture and roadmaps, and documenting solutions and best practices.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country with a legal entity. The Legal Technology team builds and supports applications powering Atlassian’s legal, compliance, and governance functions, partnering with Legal, IT, and Security. The team is cross-functional with engineers, product managers, and legal professionals who value curiosity, collaboration, and solving complex problems with elegant technical solutions. Responsibilities include designing, building, and maintaining integrations between Atlassian products (Jira, Confluence) and legal systems (contract management, eDiscovery, regulatory reporting), plus developing automation to streamline workflows and ensure compliance. They also collaborate with legal stakeholders to translate requirements, evaluate integration patterns, enable self-service operations, troubleshoot issues, contribute to architecture and roadmaps, and document solutions and best practices.

Atlassian offers flexible work locations (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Support Engineer (Cloud) role provides multi-channel support (phone and email) to diagnose, reproduce, and fix technical issues in Atlassian products, requiring a motivated self-starter, self-learner, strong customer service and problem-solving skills, and a willingness to work APAC or EMEA hours with possible weekend on-call. Atlassian emphasizes a unique, energetic, collaborative environment with a casual, startup-like atmosphere and values such as Open Company, no bullshit; Play, as a team; Build with heart & balance; Be the change you seek; and Don’t #@!% the customer. Responsibilities include resolving customer configuration issues, responding to questions via email and chat, ensuring a positive experience with Atlassian Cloud products, understanding use cases, troubleshooting, and implementing workarounds for product bugs, as well as contributing to knowledge base articles and SOPs to keep content current. Additional duties involve assisting APAC customers on a 4:30 AM–1:30 PM IST shift or EMEA customers on a 12:00–21:00 IST shift (subject to DST changes) and occasionally working weekends as an On-Call engineer.

Atlassian allows employees to work from the office, from home, or in a hybrid setup and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Support Engineer (Cloud) role provides multi-channel customer support (phone, email) to diagnose and fix technical issues in Atlassian products, requiring a motivated self-starter who learns quickly, strong customer service and problem-solving skills, and willingness to work APAC or EMEA hours and occasional weekends. Atlassian emphasizes a culture of energy, creativity, and collaboration, with a casual, inviting atmosphere and values such as Open Company, Play as a Team, Build with Heart & Balance, Be the Change You Seek, and Don’t #@!% the Customer. Responsibilities include resolving customer configuration issues, responding to questions via email and chat, ensuring a positive experience with Cloud products, troubleshooting, and devising workarounds for bugs, while contributing to knowledge base articles and SOPs to keep case content current. The role requires shifts for APAC customers from 4:30 AM to 1:30 PM IST or EMEA customers from 12:00 to 21:00 IST (subject to DST changes), with occasional on-call weekends, offering a path to grow in technical support within Atlassian’s distinctive environment.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever they have a legal entity. The Senior Support Engineer role aims to improve customer experience through preventative projects, mentoring, and timely global technical advice, and requires coordination with peers across support centers with APAC hours as needed. Responsibilities include owning or advising on escalations, guiding customers to resolution using available resources, coaching on escalation processes, sharing knowledge of the product roadmap, and coordinating release readiness feedback to the development team. Competencies emphasize customer focus, effective communication, adaptability, teamwork, and process re-engineering, along with coaching and mentoring of new hires. Requirements include 10+ years in customer support, 4–8+ years in a highly technical, customer-facing environment, advanced troubleshooting across multi-product and large deployments, 24x7 support experience across locations, strong communication, and familiarity with Jira/Confluence being a plus.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity. The Senior Support Engineer role focuses on improving customer experience through preventative projects, mentoring, and resolving global technical issues, often coordinating with other support centers and requiring APAC business hours unless other demands arise. Responsibilities include managing or advising on customer escalations, guiding customers to resolution using available resources, understanding escalation channels, sharing product roadmap knowledge, and facilitating release readiness feedback to the Dev team. Required competencies include customer focus, effective communication, adaptability, teamwork, and process reengineering. Qualifications include 10+ years in customer support, 4-8+ years in a highly technical, customer-facing role, advanced troubleshooting across multi-product environments and large-scale deployments, 24x7 support experience, mentoring and training, and familiarity with Jira/Confluence.

- Atlassians can choose where they work—office, home, or a hybrid arrangement— and the company hires in any country with a legal entity. - The Senior Product Manager will own end-to-end design and delivery of out-of-the-box vertical solutions for Atlassian’s Service Collections ESM products, including pre-configured packages with workflows, dashboards, automation, and data models for ITSM, ITAM, and HRSM. - Responsibilities include defining and prioritising OOTB solutions based on customer data and insights, and collaborating with engineering, design, marketing, and go-to-market teams to deliver on time with clear stakeholder alignment. - The role leverages standardized data structures and templated components and integrates Atlassian platform capabilities—such as automation, analytics, and AI agents—to drive enterprise customer efficiency. - It also involves gathering and acting on customer feedback, communicating vision and progress, championing best practices and a culture of learning, and transforming OOTB offerings into best-practice, opinionated solutions that enable rapid value realization and scale.

At Atlassian, you can work in an office, from home, or in a hybrid setup, giving you flexibility to support family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. As a Senior Product Manager, you will own end-to-end design and delivery of out-of-the-box vertical solutions for Atlassian’s Service Collections ESM products, including pre-configured packages for ITSM, ITAM, and HRSM. You will define and prioritise OOTB solutions using data and customer insights, collaborate with engineering, design, marketing, and go-to-market teams, and ensure on-time delivery with aligned stakeholders. You will leverage standardized data structures and templated components, integrate Atlassian platform capabilities such as automation, analytics, and AI agents, gather feedback to iterate, and ultimately transform Service Collection OOTB offerings into best-practice, opinionated solutions that enable rapid value realization and scalable service management, while fostering a culture of learning and transparency.

Atlassian offers flexible work locations—office, from home, or a mix—so employees can better support family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. The TPM role focuses on staying current with AI and Search innovations, partnering with engineering to translate them into practical platform evolution, and defining a long-term strategy and roadmap based on business objectives and customer needs. Responsibilities include translating business objectives into technical problems, defining programs (such as capacity planning, migrations, high availability, and performance/reliability improvements), and managing the full lifecycle and cross-functional dependencies of these programs with engineers and architects. Requirements include 8+ years in software teams in roles like Development Manager or TPM, deep AI/Search domain experience, ability to translate objectives into technical programs, strong leadership and communication skills, and a preferred BS in Software Engineering or Computer Science; TPMs do not need to write code but should understand system flows, architectures, and APIs.

At Atlassian, you can work from an office, from home, or a combination, and the company hires in any country where it has a legal entity. The TPM role involves staying current on AI and Search innovations and partnering with engineering to translate them into practical platform evolution that delivers value to customers. You’ll analyze business objectives, customer needs, adoption inhibitors and opportunities, and industry trends to define a long-term strategy and roadmap, translating goals into prioritizable technical problems and specific programs (e.g., capacity planning, migrations, high availability, network, performance, reliability). You’ll take a systematic approach to engineering problems, own the full lifecycle of these programs (initiation, forecasting, budgeting, scheduling), and manage complex dependencies across the company while partnering with engineers and architects to drive progress. Minimum qualifications include 8+ years of experience in software roles leading technical platform efforts, deep AI/Search domain expertise, the ability to translate business objectives into technical programs, strong leadership and communication skills, and a preference for a B.S. in Software Engineering, Computer Science, or a related technical discipline.

Atlassian is launching a Self-Hosted Kafka Infrastructure team to migrate away from costly cloud-managed solutions, aiming to own, manage, and scale hundreds of Kafka clusters across a global multi-cloud Kubernetes environment to reduce costs, improve control, and boost performance. The role is a founding Senior Engineering Manager who will lead the strategic build-out and migration to a self-hosted Kafka platform, requiring deep distributed systems expertise and compassionate leadership, and will define the architecture and lead the team to deliver a Control Plane that automates the lifecycle of hundreds of global Kafka clusters. Key technical responsibilities include Control Plane development to automate provisioning, scaling, upgrading, and self-healing; migration execution from cloud-managed solutions; guidance on Kafka internals such as KRaft migration, partition rebalancing, and tiered storage; and managing stateful streaming workloads on Kubernetes across multi-cloud regions. People management and culture responsibilities involve empathetic leadership to mentor senior engineers, establish operational excellence, and maintain healthy on-call rotations. Cross-organization collaboration includes partnering with Product Engineering, Data Platform, and AI/ML teams to optimize streaming architecture, reduce latency and cost, and advocating for clients by tuning producers and consumers during migration.

Atlassian is launching a Self-Hosted Kafka Infrastructure team to migrate from costly cloud-managed solutions, owning and scaling hundreds of Kafka clusters across a global multi-cloud Kubernetes environment to reduce cost, improve control, and boost performance. They seek a founding Senior Engineering Manager to lead the strategic build-out and migration to a self-hosted Kafka platform, a technical role requiring deep distributed systems expertise and compassionate leadership, who will define the architecture and deliver a Control Plane automating the lifecycle of hundreds of global Kafka clusters. Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity. Key responsibilities include Technical Strategy & Control Plane Engineering: design and implement the Kafka Control Plane for provisioning, scaling, upgrading, and self-healing; Migration execution; Kafka internals (KRaft migration, partition rebalancing, tiered storage); and Cloud Infrastructure management of stateful streaming workloads on Kubernetes across multi-cloud regions. Additional duties cover People Management & Culture—empathetic leadership, reducing operational toil, and healthy on-call rotations—and Cross-Organization Collaboration, partnering with Product Engineering, Data Platform, and AI/ML teams to optimize streaming architecture and support client services migration by tuning producers and consumers.

At Atlassian, employees can choose to work in an office, from home, or a hybrid arrangement, giving them more control to support family, personal goals, and other priorities, and the company hires in any country where it has a legal entity. The India team is growing rapidly, expanding from 0 to over 20 engineers in less than a year, and they are seeking a technical leader to drive this expansion. The Senior Engineering Manager will lead recruiting and build a high-performing team to contribute to high-scale PostgreSQL and OpenSearch platforms on Kubernetes, supporting hundreds of millions of databases with high availability and performance. Responsibilities include delivering high-quality software, growing individuals and grooming leaders, contributing to architecture, and working with leadership and partners to strategize roadmaps and provide high-quality solutions with clear OKRs and expectations. The role also involves identifying blockers, managing projects, processes, partners, and timelines, and hiring a diverse team of engineers from entry level to principal while leading a growing team of Tech Leads and Software Engineers.

At Atlassian, employees can choose to work in an office, from home, or in a hybrid arrangement, giving them more control over personal priorities and family needs, and the company hires in any country with a legal entity. The India team is rapidly expanding, growing from 0 to over 20 engineers in less than a year, and they’re seeking a technical leader to drive this growth. The Senior Engineering Manager will lead recruitment and build a high-performing team contributing to large-scale PostgreSQL and OpenSearch platforms on Kubernetes, supporting hundreds of millions of databases globally with high availability and performance. Responsibilities include delivering high-quality software, developing team members and leaders, contributing to architecture, and partnering to strategize a roadmap and deliver high-quality solutions while identifying blockers, goals, success metrics, and ensuring OKR/roadmap awareness. The role also involves managing projects, processes, partners, and timelines, and hiring a diverse team of engineers from entry level to principal.

As a Senior Data Scientist in Atlassian’s App Ecosystem, you will drive insights that shape app development and customer innovation, leveraging AI technologies to empower customers and partners to build next‑generation apps on Forge. Your work will inform key metrics, identify growth opportunities, and address challenges in developer and customer adoption, ensuring the ecosystem thrives amid rapid advances in AI-powered solutions, with actionable recommendations that accelerate business success and keep Atlassian at the forefront of enterprise‑grade, AI-enabled extensibility. Atlassians can choose where they work—office, home, or a blend—and interviews and onboarding are virtual as part of being distributed‑first; this remote role is for candidates based in India and requires IST hours. You will collaborate with cross-functional partners across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance, and others to use data to identify product development challenges, influence strategy and investment decisions, quantify opportunities, and help prioritise what to build and set goals to deliver value to people, businesses, and Meta. Analytics‑focused, you will guide teams using data and insights, develop hypotheses, apply a diverse toolkit of analytical approaches, test them, build credibility as a trusted strategic partner, work with complex data sets, and identify and measure success through goal setting, forecasting, and monitoring key product metrics to drive roadmaps in collaboration with Product and Engineering.

The role is a Senior Data Scientist in Atlassian’s App Ecosystem focused on driving insights to shape the future of app development and customer innovation, especially as AI enables customers and partners to build next‑gen apps on Forge, with emphasis on metrics, growth opportunities, and adoption challenges. You will partner with product, engineering, and data teams to deliver actionable recommendations that accelerate business success and keep Atlassian at the forefront of enterprise‑grade, AI‑enabled extensibility. Atlassian offers flexible work locations and is distributed‑first; this remote role is based in India and requires IST hours, with interviews and onboarding conducted virtually. Responsibilities include collaborating on cross‑functional product and business problems, using data to identify challenges, influence strategy, prioritize roadmaps, and ensure the products deliver value to people and businesses. Analytics focus involves guiding teams with data and insights, developing hypotheses, employing diverse analytical approaches, solving with complex data, and measuring success through goals, forecasting, KPIs, and driving product strategy and investments with cross‑functional partners.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a combination, and hires globally in any country where it has a legal entity. In this role, you will influence AI product feature development and roadmaps, and drive change through clear analysis and recommendations. You will collaborate with cross-functional partners, apply quantitative analysis and experimentation, and present data to develop strategies for the business—especially focused on the Atlassian Intelligence suite. You will develop hypotheses using various analytical methods and frameworks to test opportunities that could improve products and guide strategy and roadmaps. You will partner with teams to measure success with forecasting and monitoring key metrics, using data to shape product development, quantify opportunities, anticipate challenges, and ensure value for users, businesses, and Atlassian.

Atlassian offers flexible work locations—office, remote, or hybrid—and can hire people in any country where it has a legal entity. The role involves influencing AI product features and roadmaps and driving change through structured analysis and recommendations. You’ll collaborate with cross-functional partners to become a trusted strategic partner by applying quantitative analysis, experimentation, and clear data presentation to develop strategies, especially for the Atlassian Intelligence suite. You’ll define and test opportunities to improve products and guide business direction, using diverse analytical methods and frameworks to test hypotheses. You’ll work with cross-functional teams to inform and execute strategy, measure success with forecasts and key metrics, and use data to shape development and ensure the products deliver value to people, businesses, and Atlassian.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where the company has a legal entity. In this role, you will influence AI product features and roadmaps and drive impactful change through structured analysis and clear recommendations, collaborating with a diverse set of cross-functional partners to become a trusted strategic partner. You will apply technical expertise with quantitative analysis, experimentation, and data presentation to develop strategies for the business and help solve its biggest challenges, with a focus on the fast-paced Atlassian Intelligence suite of features. You will develop hypotheses using analytical approaches, frameworks, and technical methods to test them, and identify opportunities to improve products, guide business direction, and influence roadmaps through insights and recommendations. You will partner with cross-functional teams to inform, influence, and execute strategy decisions; identify and measure the success of product efforts through forecasting and monitoring of key product metrics; and use data to shape product development, quantify opportunities, and ensure the products deliver value to people, businesses, and Atlassian.

The Cloud Support Engineer - EMEA provides multi-channel support (chat and email) for Atlassian Cloud products, with responsibilities including isolating, diagnosing, reproducing, and fixing technical issues quickly. The role requires a motivated self-starter and self-learner who has strong customer service and technical problem-solving skills and is willing to work EMEA hours and occasional weekends. Atlassian offers a fun, casual, collaborative environment guided by values such as Open Company, Play as a Team, Build with Heart and Balance, Be the Change You Seek, and Don’t #@!% the Customer. Atlassian supports flexible work locations (office, home, or both) and hires in any country where they have a legal entity. You will resolve customer configuration issues, respond to questions via email and chat, identify gaps and propose solutions, drive collaborative discussions, ensure positive experiences with Cloud products, troubleshoot, implement workarounds for bugs, and provide ad-hoc guidance to customers, internal teams, and partners on implementing Confluence Cloud or Atlassian Access.

The Cloud Support Engineer - EMEA provides multi-channel support (via chat and email) for Atlassian Cloud products, including isolating, diagnosing, reproducing, and fixing technical issues. The role requires a motivated self-starter with strong customer service and technical problem-solving skills who embraces challenges and can work EMEA business hours, with flexibility for weekend support as needed. Atlassian promotes a culture of energy, creativity, collaboration, and customer focus, with values like Open Company, Play as a Team, Build with Heart & Balance, Be the Change You Seek, and a commitment to treating customers well, plus flexible work location options. Responsibilities include resolving customer configuration issues, responding to questions by email and chat, following processes and standards, identifying gaps and opportunities, and driving collaborative discussions within the team. The role also involves ensuring positive customer experiences with Atlassian Cloud products, understanding customer use cases, troubleshooting, implementing workarounds for product bugs, and providing ad-hoc guidance to customers, internal teams, and partners on implementing Confluence Cloud or Atlassian Access.

Zendesk is hiring an Employee Service Sales Specialist to grow its Employee Service SaaS business by building relationships with decision-makers, acquiring new customers, and expanding existing partnerships. The role focuses on positioning Employee Service use cases, collaborating with the sales team across the full sales cycle, and delivering ROI analyses to support purchasing decisions. Candidates should have a BA/BS, at least 10 years in HR/IT service and operations management, at least 3 years in Employee Service sales, a proven quota record, and the ability to navigate complex multi-month sales cycles with proof-of-concept stages. The position requires strong communication, an entrepreneurial, collaborative mindset, and willingness to travel, with a hybrid work model that combines in-office and remote work. Zendesk emphasizes equal opportunity, diversity, and accommodations, notes that AI may screen applications, and provides information about accessibility and EEO rights.

The Senior Product Manager will own and execute Salable's end-to-end product strategy, translating monetization and product challenges into clear objectives and actionable plans. They will collaborate with engineering, design, marketing, support, and analytics to guide the product from concept to delivery, ensuring each release creates measurable value for customers and aligns with company goals. The role includes representing the product across the organization and in external conversations, making informed trade-offs based on technical foundations and the commercial landscape, and communicating vision and priorities to customers, stakeholders, and partners. A core focus is strengthening Salable’s product discipline by improving how insights are gathered, opportunities validated, roadmaps shaped, and cross-team alignment maintained as the product and company grow. Responsibilities also include setting the product vision, turning goals into plans, leading early customer and sales conversations to test direction, building an outcome-focused roadmap, prioritizing with data and constraints, guiding multiple teams through discovery and delivery, removing blockers, and establishing measurable goals with a culture of ongoing learning and improvement.

Atlassian offers flexible, distributed work options—employees can work from home, in an office, or hybrid, with global hiring and virtual interviews, and a Bengaluru office while enabling remote work across India. Atlassian is a global cloud leader using PostgreSQL at scale for Jira and Confluence, running millions of Postgres databases managed through AWS services. To meet evolving needs, the company is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies to pack thousands of databases into one cluster, manage connections at scale, and support custom extensions. The vision is to develop deep PostgreSQL expertise in the India team, including established PostgreSQL contributors, to drive open-source contributions and establish operational standards for schema management, upgrades, patching, and reliability. Key responsibilities include contributing to open-source projects, leading scalability and reliability initiatives for the self-managed Postgres, collaborating across teams to define strategy and deliver robust solutions, establishing best practices for distributed systems and cost optimization, and mentoring engineers toward technical excellence and open-source leadership.

Atlassian offers flexible work options—office, home, or a mix—along with virtual interviews and onboarding as part of a distributed-first approach; Bengaluru hosts the office, but eligible candidates can work remotely across India, and the company hires in any country where it has a legal entity. As a global leader in cloud collaboration and a major PostgreSQL user, Atlassian runs Jira and Confluence cloud on millions of Postgres databases managed through AWS, Aurora, and RDS, and is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies to efficiently pack thousands of databases into a single cluster and support extensive extensions. The vision is to establish deep PostgreSQL expertise within Atlassian, beginning with the India team, by assembling a group of experts—including established PostgreSQL contributors—to drive open-source contributions, set operational standards for schema management, upgrades, patching, reliability, and mentor engineers to become active contributors and thought leaders. Key responsibilities include contributing to open-source projects and representing Atlassian in the PostgreSQL community, leading initiatives to improve the self-managed Postgres’ scalability, performance, reliability, and security, and collaborating with cross-functional teams to define technical strategy and deliver robust storage solutions. The company also aims to promote best practices in distributed systems, cloud infrastructure, and cost optimization while mentoring engineers to foster technical excellence and continuous learning.

Atlassian offers flexible work options—office, home, or hybrid—and operates as a distributed-first company with virtual interviews and onboarding, hiring globally, with a Bengaluru office but remote eligibility across India. Atlassian is a global leader in cloud collaboration, with Jira and Confluence cloud products running on millions of Postgres databases managed on AWS, Aurora, and RDS. To address evolving needs, they are building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source tech to pack thousands of databases into a single cluster, manage connections at scale, and support custom Postgres extensions. The vision is to establish deep PostgreSQL expertise in Atlassian, starting with the India team, assembling a group that includes established PostgreSQL contributors to drive open-source contributions, enforce operational standards, and mentor engineers. Key responsibilities include contributing to open-source projects and representing Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating on technical strategy for storage challenges, promoting best practices in distributed systems and cost optimization, and mentoring engineers toward technical excellence and open-source leadership.

Atlassian offers flexible work locations—office, home, or hybrid—with virtual interviews and onboarding as part of its distributed-first approach, and hires in any country with a legal entity, including remote roles across India from its Bengaluru office. It is a global leader in cloud collaboration and a major PostgreSQL user, with Jira and Confluence cloud products running on millions of Postgres databases managed via AWS, Aurora, and RDS. To meet evolving needs, Atlassian is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source tech, designed to pack thousands of databases into a single cluster, manage connections at scale, and support custom Postgres extensions. The vision is to establish deep PostgreSQL expertise within Atlassian, starting with the India team, by hiring established PostgreSQL contributors who will drive open-source work and set standards for schema management, upgrades, patching, and reliability. They will mentor engineers to become active open-source contributors and thought leaders, lead initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborate with cross-functional teams on storage challenges, and promote best practices in distributed systems, cloud infrastructure, and cost optimization.

Atlassian offers flexible working options—office, home, or hybrid—and hires globally with virtual interviews, with its office in Bengaluru and remote-work flexibility across India. As a cloud collaboration leader, Atlassian relies on PostgreSQL for Jira and Confluence, running millions of Postgres databases on AWS, Aurora, and RDS, and is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies to scale thousands of databases and support extensions. The vision is to establish deep PostgreSQL expertise within Atlassian, starting with the India team, by assembling experts and established PostgreSQL contributors who will contribute to the Postgres open-source community. The initiative will set up operational standards for schema management, upgrades, patching, and database reliability, while mentoring engineers to become active open-source contributors and thought leaders. Key responsibilities include contributing to open-source projects, representing Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating with cross-functional teams, and promoting best practices in distributed systems, cloud infrastructure, and cost optimization.

Atlassian offers flexible work locations (office, home, or hybrid) and can hire globally where they have a legal entity, with Bengaluru as their office but remote work available across India for eligible candidates. Atlassian is a global cloud collaboration leader, with Jira and Confluence cloud products running on millions of Postgres databases managed through AWS, Aurora, and RDS. They are building a self-managed PostgreSQL platform on AWS and GCP using Kubernetes and open-source technologies to efficiently pack thousands of databases into a single cluster, manage connections at scale, and enable custom and existing Postgres extensions. The company aims to establish deep PostgreSQL expertise within Atlassian, starting with the India team, to contribute to the Postgres open-source community, set up operational standards, and mentor engineers to become active contributors and thought leaders. Key responsibilities include contributing to open-source projects, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating with cross-functional teams to define technical strategy, promoting best practices in distributed systems and cloud infrastructure, and mentoring engineers toward technical excellence.

Atlassian offers flexible work options—office, home, or hybrid—with virtual interviews and onboarding as part of its distributed-first approach, and while the Bengaluru office exists, eligible candidates can work remotely across India. As a global cloud leader and a major PostgreSQL user, Atlassian powers Jira and Confluence cloud deployments on millions of Postgres databases hosted on AWS, Aurora, and RDS. To address evolving needs, the company is building a self-managed Postgres platform on AWS and GCP using Kubernetes and open-source technologies. The platform is designed to pack thousands of databases into a single cluster, manage connections at scale, and enable custom Postgres extensions, with a vision to develop deep PostgreSQL expertise within Atlassian, starting with the India team. Key responsibilities include contributing to open-source projects and representing Atlassian in the PostgreSQL community, leading initiatives to improve scalability, performance, reliability, and security of the self-managed Postgres, collaborating with cross-functional teams to define technical strategy, and mentoring engineers to establish best practices in distributed systems and cloud infrastructure.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. - The company's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that enable collaboration across diverse teams and industries, evidenced by impactful uses like NASA’s Mars rover and Cochlear’s hearing solutions. - Central AI Org drives AI innovation across Atlassian products, aiming to deliver horizontal AI capabilities, a centralized Search/Q&A/Conversational AI system, and integration of AI solutions beyond the Atlassian ecosystem. - The AI & ML Platform Team seeks to democratize AI for Atlassian’s teams, customers, and ecosystem by building productive tools to develop, deploy, measure, and operate AI/ML experiences, in alignment with security and data policies and integration with the Atlassian Data Platform. - The Principal Machine Learning System Engineer role involves leading core ML infrastructure, collaborating with product teams to solve ML challenges, curating datasets, fine-tuning LLMs, and delivering end-to-end ML solutions, with requirements including 5+ years in ML infra, MLOps, large-scale distributed systems, Python and ML frameworks, cloud familiarity, and GenAI/RAG experience.

Atlassian supports a distributed-first work model, letting employees choose office, remote, or hybrid arrangements, with virtual interviews and onboarding and global hiring wherever there is a legal entity. Atlassian’s mission is to unleash the potential of every team, anchored by Jira, Confluence, and Bitbucket to enable collaboration across diverse teams and industries, evidenced by how their tools power NASA’s Mars Rover and Cochlear’s hearing technologies. The Central AI Org is dedicated to AI innovation across all Atlassian products, building horizontal AI capabilities and infrastructure and establishing a centralized Search, Q&A, and Conversational AI system while exploring AI integrations beyond the Atlassian ecosystem. The AI & ML Platform Team strives to democratize AI by delivering tools that integrate with the Atlassian Data Platform, enabling development, deployment, measurement, and operation of AI/ML experiences with strict security and data usage policies. The Principal Machine Learning System Engineer role involves leading ML infrastructure from design to launch, collaborating with Jira/Confluence teams, curating datasets, fine-tuning LLMs, and requires 5+ years of experience in ML infrastructure, end-to-end ML lifecycle, MLOps, distributed systems, Python and ML frameworks, plus cloud, big data, and GenAI/RAG experience.

The Observability Patronus team builds and operates Atlassian’s core observability platforms, including Grafana Mimir and self-hosted Sentry (FedRAMP), to provide reliable, scalable, and compliant monitoring that ensures the health and performance of Atlassian’s products. The Senior Software Engineer in Observability will build platforms and define practices to keep Atlassian’s products rock-solid and fast for millions of users, handling multi-petabyte data daily and delivering it within seconds. This is a platform team at the intersection of infrastructure and software engineering, building and operating ultra-high-scale metrics systems, including one of the world’s largest Mimir clusters (10x the certified load) and tackling architectural and scaling challenges. The role empowers hundreds of Atlassian engineering teams with world-class observability solutions, promotes best practices, and requires delivering clean, high-quality code while mentoring junior engineers. You’ll drive complex projects autonomously from design to launch, automate processes, improve operational excellence, reduce costs, and deliver work that improves the reliability of thousands of engineers and services.

The Observability Patronus team at Atlassian builds and operates core observability platforms like Grafana Mimir and self-hosted Sentry (FedRAMP) to provide reliable, scalable, and compliant monitoring for Atlassian products. The Senior Software Engineer in Observability role focuses on building platforms and defining practices to keep products rock-solid and fast, ingesting multiple petabytes of data daily and delivering it within seconds. It’s a platform role at the intersection of infrastructure and software engineering, requiring expertise in both, and involves building ultra-high-scale metrics systems including one of the world’s largest Mimir clusters. The job involves driving complex projects autonomously from design to launch, managing mission-critical platforms, and leading automation and cost-reduction initiatives. You’ll mentor junior engineers, promote Observability standards across Atlassian teams, and deliver work that impacts thousands of engineers and services, improving product reliability.

Atlassian lets employees choose where they work—office, home, or a hybrid—and they hire globally where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. Jira is Atlassian’s flagship work-tracking product, and working on Jira Experience as an ML engineer means building the intelligence layer that orchestrates work between humans and machines. You’ll design AI that infers intent from messy, unstructured input, recommends the next best action across fragmented tools, and personalizes workflows for each team, tackling a broad problem space including large-scale retrieval and ranking, representation learning on the teamwork graph, multi-modal understanding, and human-in-the-loop systems. It’s a rare opportunity to solve hard ML problems that directly reshape how teams coordinate, collaborate, and ship work using Jira, with responsibilities ranging from technical design to launch and collaboration with Product, Engineering, and Design leads to translate requirements into solid engineering deliverables while delegating work. You’ll deliver data-driven, customer-centric features, contribute to code reviews and documentation, fix complex bugs in high-risk areas, and apply expertise in data analysis, statistics, and logical reasoning to inform decision-making and architectural standards.

Atlassian supports flexible, distributed work—employees can be in an office, from home, or a mix—and hires in any country with a legal entity, with interviews and onboarding conducted virtually. Jira is Atlassian’s flagship work-tracking product, and working on Jira Experience as an ML engineer means building the intelligence layer that orchestrates work between humans and machines, inferring intent from unstructured input, recommending the next best action, and personalizing workflows. The problem space is broad—including large-scale retrieval and ranking, representation learning on the teamwork graph, multi-modal understanding across text and video, and human-in-the-loop systems embedded in the product. This is a rare opportunity where solving hard ML problems directly reshapes how teams coordinate, collaborate, and ship work using Jira, as you tackle the largest and most complex problems from technical design to launch and translate requirements into solid engineering deliverables with Jira AI leads. You’ll deliver solutions that are data-driven and customer-centric, contribute to architecture standards, lead code reviews, documentation, and high-risk bug fixes, and apply expertise in data analysis, statistics, and logical reasoning to inform decisions.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees greater control over family, personal goals, and priorities. You’ll join a world-class Data Science team that partners with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executives to drive insights about products and customers. In this role, you will collaborate on diverse product and business problems with cross-functional partners and apply quantitative analysis, experimentation, and data presentation to develop strategies and solve major business challenges. You will develop hypotheses through various analytical approaches and test them, define opportunities to improve products and business, and influence roadmaps with insights and recommendations, working with cross-functional teams to inform, influence, and execute strategy decisions. You will forecast and monitor key product metrics to measure success, shape product development with data, identify opportunities and challenges, and ensure the products we build deliver value to people, businesses, and Atlassian.

Atlassian offers flexible work options, letting employees work in an office, from home, or a mix, and they hire in any country where they have a legal entity. You will be part of a world-class Data Science team that collaborates with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executive teams to drive insights about products and customers. The team uses a range of analysis and data-science techniques to understand how customers engage with Atlassian’s products and communications, and to identify, design, and measure the success of product investments. In this role, you will collaborate on cross-functional problems, apply quantitative analysis and experimentation, develop and test hypotheses, and influence roadmaps through insights and recommendations. You will forecast and monitor key product metrics, inform strategy decisions, shape product development, identify opportunities, and ensure the products we build bring value to people, businesses, and Atlassian.

The role is a Principal Data Scientist at Atlassian’s App Ecosystem, providing strategic and technical leadership to guide analytics initiatives that help customers and partners leverage AI to build innovative apps. You’ll collaborate with product, engineering, and business leaders to inform platform strategy, drive a measurement culture, and deliver insights that accelerate ecosystem growth and the adoption of AI-powered solutions. You’ll drive projects as a tech lead or mentor data scientists, champion best practices, and foster a world-class analytics culture to keep Atlassian at the forefront of SaaS extensibility and intelligence. You will work cross-functionally across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance, and others to use data to identify major challenges, influence strategy, prioritize what to build, set goals, and quantify opportunities. Analytics work includes guiding teams with data and insights, developing hypotheses, applying diverse analytical approaches, conducting experimentation and data mining, presenting clear insights to influence partners, and defining success metrics and roadmaps.

The role is Principal Data Scientist in Atlassian’s App Ecosystem, providing strategic and technical leadership to guide analytics initiatives and leverage emerging AI technologies for building innovative apps. You’ll collaborate with product, engineering, and business leaders to inform platform strategy, drive a measurement culture, and deliver insights that accelerate ecosystem growth and AI-powered adoption. By leading projects or serving as a tech lead, mentoring data scientists, and championing best practices, you’ll foster a world-class analytics culture and help Atlassian stay at the forefront of SaaS extensibility and intelligence. Atlassian offers flexible work arrangements and hires in any country with a legal entity; you’ll collaborate with cross-functional teams to solve problems, influence strategy and investments with data, and help prioritize what to build and set goals to support the ecosystem. Analytics responsibilities include guiding teams with data and insights, developing hypotheses, employing diverse analytical approaches, building credibility, solving complex data problems, applying quantitative analysis and experimentation, and identifying metrics and roadmaps to inform product strategy and investments.

Atlassian supports flexible work options—office, from home, or a combination—and hires in any country where it has a legal entity. The role is Principal Machine Learning Systems Engineer on the Future Team Search Platform, delivering ML-powered, low-latency search experiences across Atlassian products with scalable runtime and robust serving infrastructure. You will tackle large, complex problems from design to launch, architect systems, develop and deploy ranking models, perform feature engineering for offline training and online inference at scale, build data infrastructure, and oversee end-to-end deployment with continuous evaluation and monitoring, while leading code reviews and cross-team collaboration. The ideal candidate has 10+ years of hands-on software/tech leadership with end-to-end SDLC responsibility, experience with ML workflows and observability at scale, a proven track record of leading AI/ML products, a CS-related degree, proficiency in Java/Python/Kotlin/Go/TypeScript, cloud experience (AWS/GCP/Azure), mentoring skills, and a customer-impact mindset. Preferred qualifications include experience with OpenSearch/Elasticsearch, developer experience or productivity, online/offline experimentation, CI/CD, and 2+ years of running search systems at scale.

Atlassian supports flexible work locations and hires globally, with the Future Team Search Platform delivering fast, reliable search across all Atlassian products through scalable, low-latency infrastructure. The Principal Machine Learning Systems Engineer role combines search, machine learning, and experimentation, requiring about 70% engineering and 30% ML to deliver ML-powered solutions that affect millions of users. Responsibilities include solving large-scale technical design problems, building ranking models, feature engineering for offline and online inference, and architecting data infrastructure for high-velocity search and experimentation data, plus end-to-end production deployment with monitoring. The role also entails leading code reviews, documentation, mentoring junior engineers, partnering across teams on company-wide programs, and communicating complex concepts to stakeholders. Required background includes 10+ years of software leadership, experience with ML workflows at scale, a track record of launching AI/ML products, a CS degree, proficiency in languages like Java or Python, cloud experience, with desirable experience in OpenSearch/Elasticsearch, developer productivity, experimentation, CI/CD, and 2+ years running search systems at scale.

- Atlassian lets employees choose where to work—office, home, or a mix—and hires in any country where the company has a legal entity. - Their Future Team Search Platform powers fast, relevant, and reliable search across all Atlassian products with scalable runtime systems and robust serving infrastructure to ensure quick results. - The Principal Machine Learning Systems Engineer role sits at the intersection of search, ML, and experimentation (about 70% engineering and 30% ML), tackling large projects, designing architectures, developing ranking models, driving feature engineering at scale, and overseeing end-to-end production deployment with monitoring. - The role includes leading code reviews and documentation, mentoring junior engineers, partnering with multiple teams on company-wide programs, and communicating complex concepts clearly to technical and non-technical stakeholders. - The ideal candidate has 10+ years of hands-on software/technology leadership with end-to-end lifecycle responsibility, experience with ML workflows and observability at scale, a proven track record of leading AI/ML products, a CS-focused degree, proficiency in languages such as Java or Python, and cloud experience, with preferred extras in OpenSearch/Elasticsearch, developer productivity, online/offline experimentation, CI/CD, and 2+ years running search systems at scale.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever they have a legal entity. - Their Your Future Team Search Platform powers fast, accurate, low-latency search across surfaces with scalable runtime systems and robust serving infrastructure. - The Principal Machine Learning Systems Engineer role sits at the intersection of search, ML, and experimentation, requiring about 70% engineering and 30% ML, to deliver ML-powered solutions that impact millions of customers. - Responsibilities include tackling large, complex projects from design to launch, architecting data infrastructure for large-scale search and experimentation data, deploying ML solutions to production with ongoing evaluation and monitoring, and mentoring engineers while collaborating across teams. - The ideal candidate has 10+ years of hands-on leadership with end-to-end SDLC ownership, experience with ML workflows at scale, a CS degree, proficiency in languages like Java or Python, cloud experience, and desirable expertise in areas such as OpenSearch/Elasticsearch, Developer Experience, experimentation, and CI/CD.

- Atlassian supports a distributed-first work model, allowing employees to work in-office, from home, or hybrid, with virtual interviews and onboarding and hiring in any country where the company has a legal entity. - The company’s mission is to unleash the potential of every team, with Jira, Confluence, and Bitbucket powering collaboration across diverse industries. - The Central AI Org drives AI innovation and builds a robust AI infrastructure, including a centralized search, Q&A, and conversational AI system, while exploring integrations beyond the Atlassian ecosystem. - The AI & ML Platform Team aims to democratize AI and ML for Atlassian’s teams by delivering tools that support development, deployment, measurement, and operation of AI/ML experiences, integrated with the Atlassian Data Platform. - The Principal Machine Learning System Engineer role involves building core ML infrastructure, collaborating with product teams on ML solutions, curating datasets and fine-tuning LLMs, leading projects end-to-end, and requires 5+ years of experience in ML infra, lifecycle, MLOps, distributed systems, Python and ML frameworks, plus cloud, big data, performance tuning, and GenAI/RAG experience.

At Atlassian, you can work from an office, home, or a hybrid setup, and the company hires in any country where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first organization. Atlassian’s mission is to unleash the potential of every team, behind products like Jira, Confluence, and Bitbucket that support collaboration across diverse teams and enable breakthroughs such as NASA’s Mars Rover and Cochlear’s hearing devices. The Central AI Org drives AI innovation across Atlassian products, building horizontal AI capabilities and infrastructure and establishing a centralized Search, Q&A, and Conversational AI system that can integrate with AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML by delivering reliable tools that integrate with the Atlassian Data Platform, enabling teams to develop, deploy, measure, and operate AI/ML experiences while adhering to security and data-use policies. As a Principal Machine Learning System Engineer, you’ll lead projects from design to launch, collaborating with Jira and Confluence teams to build and fine-tune LLMs or access proprietary models, and you’ll need extensive ML infra experience (about 5+ years), end-to-end ML lifecycle expertise, MLOps, large-scale distributed systems design, Python and ML frameworks, cloud and big data familiarity, and GenAI/RAG experience.

Atlassian offers flexible work options—office, remote, or a mix—and hires people worldwide where the company has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. The role centers on influencing AI product feature development and roadmaps, driving impactful change through structured analysis and recommendations. You will collaborate with a diverse set of cross-functional partners to become a trusted strategic partner, applying technical expertise with quantitative analysis, experimentation, and data presentation to shape business strategies, especially for the Atlassian Intelligence suite. You will develop hypotheses using analytical approaches, methodologies, frameworks, and technical methods to test them, and define and test opportunities to improve products, guide business direction, and influence roadmaps. You will partner with cross-functional teams to inform, influence, and execute strategy decisions, and identify and measure success via forecasting and monitoring key product metrics to understand trends, using data to shape development, quantify opportunities, identify challenges, and ensure products deliver value to people, businesses, and Atlassian.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. In this role you will influence AI product features and roadmaps through structured analysis and clear recommendations. You will collaborate with diverse cross-functional partners and apply technical expertise, quantitative analysis, experimentation, and data presentation to develop strategies, especially for the Atlassian Intelligence suite. You will focus on developing hypotheses via various analytical approaches and test them to identify opportunities to improve products and guide roadmaps. You will partner with teams to forecast and monitor key metrics, measure success, and use data to shape product development to ensure value for customers and Atlassian.

Atlassian hires people in any country where it has a legal entity and allows remote or office-based work; interviews and onboarding are conducted virtually as part of being a distributed-first company, assuming eligible work rights and sufficient timezone overlap. With sufficient timezone overlap, the company can hire eligible candidates for this role from any location in Australia or New Zealand. The future team is a world-class engineering organization within a unified R&D function, focused on building an empowered team culture and advancing cloud adoption while delivering value across Jira, Confluence, Trello, and Bitbucket. In this role, you’ll tackle large, complex frontend problems, deliver shared frontend platforms and tooling, determine plans of attack on cross-team projects, and drive standards for TypeScript, React, state management, data fetching, and release strategies, including rigorous code reviews and incident handling. You’ll partner with engineering, product, design, and research to drive company-wide initiatives (accessibility, performance, reliability, security, privacy), transfer knowledge across JavaScript/TypeScript and modern web frameworks, mentor engineers, and influence hiring standards and technical leveling.

- Atlassian hires in any country where it has a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. - With eligible working rights and sufficient timezone overlap with the team, this role can be filled from any location in Australia or New Zealand. - The future team is a unified R&D engineering organization focused on helping customers move to the cloud and delivering value through Jira, Confluence, Trello, and Bitbucket. - In this role you will regularly tackle large, complex problems from design to launch, deliver shared frontend platforms and tooling, and plan cross-team work using RFCs, ADRs, and rapid prototypes to de-risk ambiguities. - You will define frontend architecture standards (TypeScript, React, state management, data fetching, error handling, release strategies), lead code reviews and high-risk fixes, drive operational excellence, partner across teams on accessibility, performance, security, and privacy, transfer knowledge across JS/TS, mentor engineers, and influence hiring standards and technical leveling.

The Atlassian Marketplace team builds the ecosystem that enables partners and millions of users to extend, customize, and get more value from Atlassian products, making it central to customer success and Atlassian’s long-term strategy. They design experiences that help customers discover, evaluate, and adopt apps, while empowering partners with tools and insights to grow their businesses. Their strategy focuses on leveraging AI to enhance the marketplace experience and to support a new wave of AI-powered apps for customers. You’ll join a multi-disciplinary team of designers, product managers, and engineers who value collaboration, craft, and experimentation, and as a Lead Product Designer you’ll shape how millions extend workflows and how thousands of partners grow their businesses. The Lead Product Designer role includes leading end-to-end design for Marketplace initiatives, mentoring designers, evolving design systems, partnering across Atlassian, advocating for customers and partners with data and experimentation, and championing AI-driven design; Atlassian supports a distributed-first work model with global hiring and virtual interviews/onboarding.

The Atlassian Marketplace team builds the ecosystem that enables partners and millions of users to extend, customize, and get more value from Atlassian products, and serves as the hub of Atlassian’s app ecosystem central to customer success and long-term strategy. The team designs experiences to help customers discover, evaluate, and adopt apps, and focuses on leveraging AI to make this process smarter, while enabling partners to innovate with next-gen AI-powered apps. You’ll join a multidisciplinary group of designers, product managers, and engineers who value collaboration, craft, and experimentation, and as a Lead Product Designer you’ll shape how millions extend workflows and how thousands of partners grow their businesses. The role entails leading end-to-end design for Marketplace initiatives—from strategy and discovery to delivery—framing complex problems, mentoring designers, scaling design systems, and partnering with Atlassian to align with ecosystem priorities, all while championing AI-driven design. Atlassian supports a distributed-first, globally hireable approach with virtual interviews and onboarding; Lead Designers are expected to operate at high complexity, influence across disciplines, deliver exceptional design, coach the team, and drive strategic initiatives aligned with product and business goals.

Atlassian supports flexible work locations and globally hires with virtual interviews and onboarding as part of its distributed-first approach. The Lead Product Designer will shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. The role combines visual design, interaction design, information architecture, and systems thinking, with ownership of the end-to-end design process from problem framing to launch. You’ll have substantial impact at scale, working with millions of users (over 10M) and collaborating with engineers, PMs, content designers, marketing experts, and analysts while championing accessibility, transparency, and ethical AI. You’ll mentor and coach designers, facilitate critiques, grow AI design literacy, and elevate team culture.

Atlassian supports flexible, distributed-first work locations and hires globally with virtual interviews and onboarding. The Lead Product Designer role is to shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. The position requires excellence in visual design, interaction design, information architecture, and systems thinking, defining how millions of users interact with Atlassian products while balancing clarity, craft, and AI-enhanced capabilities. You will lead design projects end-to-end—from problem framing and research to systemization, flows, visuals, prototyping, handoff, and launch quality—owning customer value and outcomes. You’ll collaborate with engineers, product managers, content designers, marketing experts, and analysts, mentor designers, advocate for accessibility and ethical AI, and help grow AI design literacy and team culture at scale.

Atlassian supports flexible work arrangements, including in-office, remote, or hybrid options, and hires people in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Lead Product Designer role is to shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. The role is multi-faceted, requiring excellence in visual design, interaction design, information architecture, and systems thinking, and you will define end-to-end user interactions for millions of users. You’ll own the design process from problem framing through research, systemization, flows, visuals, prototyping, handoff, and launch, with substantial autonomy across the entire design lifecycle. You’ll collaborate with engineers, product managers, content designers, marketing experts, and analysts; mentor designers, facilitate critiques, grow AI design literacy, and champion accessibility and ethical AI to drive impact for more than 10 million users.

The Senior Solutions Consultant at Zendesk handles all technical, solution, and competitive aspects of the sales cycle, acts as the technical bridge between Account Executives and prospects, and owns the prime technical relationship to ensure customer happiness through onsite, online, and virtual engagements. Requirements include 5+ years of mid-market/enterprise software sales, the ability to map RFI/RFP requirements to software solutions, excellent interpersonal and communication skills, strong discovery and objection-handling abilities, and experience scoping, managing, and executing customer pilots and proofs of concept with defined success criteria and timelines. The role also requires knowledge of web/scripting technologies (HTML, CSS, JavaScript), prompt engineering, and SaaS applications, plus outstanding problem-solving and solution scoping abilities, including the capacity to learn emerging AI technologies quickly and to use LLMs like ChatGPT and Gemini where appropriate. Desirable skills include experience in contact centers, vertical industry expertise, prior consulting in enterprise software implementations, familiarity with Customer Service Software, ITSM, data warehousing, BI, and workforce engagement, and experience developing or selling AI solutions, as well as formal B2B/Sandler or Challenger-style sales training. The US annualized OTE ranges from $151,000 to $227,000 with an 80/20 base/commission mix and potential bonuses, with travel up to 40%; Zendesk also highlights a hybrid work model, commitment to diversity and inclusion, and equal opportunity employment, including accommodation for disabilities.

Zendesk is hiring a hybrid Frontend QA Engineer (remote and on-site) who must relocate to Pune and be based in Karnataka or Maharashtra, with three days in the office. The role requires 7+ years of software testing experience, including at least 3+ years focused on frontend/UI testing, strong Cypress UI testing skills, and proficiency in JavaScript and TypeScript, plus experience managing GitHub CI/CD pipelines. Key responsibilities include designing and executing UI test plans using Cypress and Capybara, collaborating with frontend developers, maintaining scalable automated testing frameworks, analyzing results and defects, managing testing infrastructure, implementing CI/CD pipelines, mentoring engineers, and participating in product design reviews. Preferred qualifications include experience with other UI testing frameworks like Selenium or Playwright, knowledge of Jest/Jasmine/Mocha, familiarity with Git, and understanding of modern frontend frameworks (React, Angular, Vue) or cloud-based testing environments. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may screen applications, and offers accommodations; the exact in-office schedule and location are determined by requisition, with eligible candidates located in Karnataka or Maharashtra being considered.

Zendesk's Enterprise BI & Reporting team is seeking a proactive BI Lead (Senior Analyst) to support enterprise dashboards using Tableau, Looker, and Snowflake, enabling scalable self-service capabilities and standards across the organization. The role is a technical expert responsible for eliciting requirements, analyzing data, recommending BI solutions, and building insightful visualizations, while guiding stakeholders and mentoring other BI analysts. Key responsibilities include refining requirements with internal customers, translating business needs into BI solutions, developing user materials, performing data profiling and statistical analyses, and delivering dashboards, reports, or datasets that impact the business. Required qualifications include a Bachelor's in Information Systems or equivalent, 5+ years in a BI/Analytics role with large-scale BI experience, strong SQL/Python and BI tools (Looker, Looker Studio, Tableau), data modeling and data warehouse experience, ability to lead large BI projects, travel up to 5%, and eligibility to work from Mexico City or Estado de Mexico with a hybrid onsite schedule. Zendesk emphasizes a diverse, inclusive workplace, hybrid working arrangements, AI screening per company guidelines, and accommodations for applicants with disabilities, with opportunities to work in offices around the world.

Zendesk is seeking a Director, Global Specialist Organization to lead and scale three specialist teams—Employee Service (ES), CCaaS, and Workforce Engagement Management (WEM)—as trusted advisors that accelerate adoption, drive value, and strengthen retention, with AMER or EMEA remote location and reporting to Oliver Nono. The ideal candidate will be strategically and operationally strong, with deep expertise in at least one domain and a proven track record of leading high-performing teams across segments, regions, and product surfaces, partnering closely with CS, Professional Services, Sales, Renewals, Product, and CX Enablement. Responsibilities include building and scaling the global specialist functions, establishing a unified strategy and operating model, developing managers, and driving adoption, value realization, and risk-mitigation frameworks, along with data-driven governance and collaboration with CX programs. Requirements include 12+ years in Customer Success, Professional Services, or GTM roles within enterprise SaaS, 5+ years leading teams, deep domain expertise in ITSM/Employee Experience, CCaaS, or WEM, global multi-regional experience, strong cross-functional influence, excellent communication and analytics, and willingness to travel quarterly. Zendesk emphasizes a hybrid, inclusive workplace, AI screening as part of the process, equal opportunity employment, and accommodations for applicants with disabilities.

Atlassian emphasizes openness about security programs and metrics to build trust and invites other cloud providers to do the same. The Head of Detection & Response is a senior security engineering leader responsible for Atlassian’s global incident detection, response, threat intelligence, and security operations across cloud-first environments, setting strategy and delivering measurable outcomes. Compensation is equitable, explainable, and competitive, with US base pay ranges by geographic zone: Zone A $252,100–$336,200, Zone B $226,900–$302,600, Zone C $209,300–$279,000, and eligibility for benefits, bonuses, commissions, and equity, with zone confirmation through the recruiter. The role requires defining and executing a multi-year DnR strategy aligned to Trust, cloud platform, and AI-driven priorities, achieving improvements in MTTD, MTTC, and MTTR with SLOs. It also entails operationalizing modern detections, automated response, and threat intel fusion, embedding security across the product lifecycle, overseeing SOC evolution, and establishing a proactive threat intelligence program.

Atlassian's mission is to fuel the potential of every team, and its Security Team aims to build trust by leading cloud and product security and by openly sharing its journey to encourage transparency across the industry. The Head of Detection & Response is a senior security engineering leader responsible for Atlassian’s global incident detection, response, threat intelligence, and security operations across cloud-first environments, driving strategy and measurable outcomes. Atlassian emphasizes equitable, explainable, and competitive compensation with a higher baseline than the typical market range and three US geographic pay zones, with base pay determined by skills and experience and potential eligibility for benefits, bonuses, commissions, and equity. In this role, you’ll define and execute a multi-year DnR strategy aligned to Atlassian’s Trust, cloud platform, and AI-driven priorities, achieving improvements in MTTD, MTTC, and MTTR with reliability targets and SLOs, and you’ll operationalize detections, automated response, and threat intel fusion. You’ll also work closely with product development teams to embed security across the development lifecycle, oversee the evolution of the SOC to ensure top-tier monitoring, and establish a threat intelligence program to provide insights for proactive security measures.

SmartBear offers API Hub, Insight Hub, and Test Hub with HaloAI to bring visibility and automation to software development, trusted by over 16 million developers at more than 32,000 organizations. The company seeks a Senior Product Marketing Manager to lead go-to-market strategy, positioning, and revenue impact for the API design and governance portfolio, including Swagger Studio, Portal, Explore, and Stoplight. Responsibilities include owning end-to-end portfolio strategy and messaging, driving pipeline with Growth Marketing, leading GTM execution from beta to GA, and enabling sales with technical content and training. Basic qualifications require 7+ years in B2B SaaS product marketing, strong API technical acumen, experience marketing developer tools, and ability to engage technical buyers; preferred qualifications include API lifecycle experience and familiarity with OpenAPI/Swagger/Stoplight, plus product-led growth background. SmartBear emphasizes career growth, inclusive culture, and social responsibility, with offices worldwide and multiple industry awards, and is an equal opportunity employer.

Atlassian is seeking an experienced Manager to lead a team of Enterprise Account Managers responsible for retention and expansion of the largest enterprise customers across regions. The team handles a large global portfolio, driving revenue growth by maintaining high retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell activities, while partnering with Global Sales to grow the total book of business and collaborating on strategic initiatives like white space analysis and account planning. The role requires a team player with strong leadership and humility in a culture that values openness, with flexibility to work in-office, from home, or hybrid, and hiring in any country where Atlassian has a legal entity. You will be accountable for team performance, revenue forecasting, prioritization across a complex ownership footprint, and cross-functional collaboration with Enterprise Sales leadership and other customer-facing teams, in addition to staffing, onboarding, and up-skilling the team and acting as the voice to escalate blockers. Finally, you will learn Atlassian’s GTM model, help build the next-generation enterprise business model globally, and own or collaborate on projects to improve practices, processes, and ways of work.

Atlassian seeks an experienced Manager to lead and motivate a team of Enterprise Account Managers focused on retention and expansion of their largest global customers. The team handles retention and expansion across over 300,000 customers, aiming to drive revenue growth across Atlassian’s full product portfolio through high retention, proactive expansion, and upsell/cross-sell throughout the customer lifecycle. Responsibilities include partnering with Global Sales to grow the Total Book of Business, collaborating on strategic opportunities (white space analysis, strategic account planning/mapping), and cross-functional work with Sales support teams, Services, Channel, and Customer Success. The role requires strong leadership with humility, acting as the voice for the team, removing blockers, and overseeing staffing, onboarding, and up-skilling; and working within Atlassian’s open, supportive culture with flexible work arrangements in any country with a legal entity. You will learn Atlassian’s GTM model and contribute to building the next-generation enterprise business model, owning or collaborating on efforts to improve processes and ways of work.

Zendesk is hiring a Dutch-speaking Business Development Representative to join its Sales Development team for EMEA, responsible for driving new business and building the regional sales pipeline through outbound prospecting across startups, unicorns, and enterprise customers. You will be a key team member, managing a busy outbound pipeline, delivering top-class customer experience, and creatively sourcing new leads using social tools while expanding into new groups and divisions of existing Zendesk customers. Requirements include at least 6 months in a sales-related role, a passion for consultative SaaS sales, strong written and verbal communication, fluency in English and Dutch (Danish/Swedish a plus), and a preference for a Bachelor's/Master's degree; hybrid work must include time in the Lisbon office. Zendesk offers a supportive culture with leadership focused on development, a buddy system, and flexible work options with equipment and tools provided to succeed in either location, reflecting its hybrid approach and emphasis on DEI. The company may use AI in screening applicants; Zendesk is an equal opportunity employer committed to diversity and inclusion, offering accommodations on request via peopleandplaces@zendesk.com.

Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding, and this is a remote position, but you must be located in the Pacific Standard Timezone to support team collaboration. The role is Principal Program Manager (Technical) on the CTO Strategic Initiatives team, responsible for leading high-impact Engineering Recruiting efforts with a data-driven approach to improve recruiting workflows, the funnel, and hire quality. You will manage complex, end-to-end strategic programs, dive deep to understand the engineering landscape, and build relationships with senior leadership and cross-functional teams. You will own the execution of strategic programs focused on delivering the best outcomes for customers, represent Engineering in partnering with recruiting to align and implement strategic hiring initiatives, and develop and maintain program plans including resources, schedules, dependencies, and risks. You will establish KPIs and metrics, translate business requirements into technical specifications and tooling requirements for the internal interview management tool, provide regular updates to stakeholders and executives, and implement initiatives to enhance Atlassian Engineering’s brand to attract top talent.

Atlassian supports flexible work arrangements—office, home, or hybrid—with virtual interviews and onboarding, and this is a remote position that requires you to be located in the Pacific Standard Timezone. The role is Principal Program Manager (Technical) on the CTO Strategic Initiatives team, leading high-impact Engineering Recruiting efforts with a data-driven approach to evolve recruiting workflows and tooling, optimize the recruiting funnel, and increase quality of hires. You will manage complex, end-to-end strategic programs, deeply understand the engineering landscape, and build strong relationships with senior leadership and cross-functional teams. Responsibilities include executing strategic programs focused on the best outcomes for customers, aligning with the recruiting team to implement strategic hiring initiatives, developing and maintaining program plans, identifying resources, balancing schedules, and establishing KPIs and metrics. You will translate business requirements into technical specifications and tooling requirements for the internal interview management tool, provide regular updates to stakeholders and executives, and implement initiatives to enhance Atlassian's engineering brand to attract top talent.

Atlassian offers flexible work arrangements (office, home, or hybrid) with a distributed-first approach, hiring in any country with a legal entity and conducting interviews and onboarding virtually. The role is remote, but located in the Pacific Standard Timezone. You will join the CTO Strategic Initiatives team as a Principal Program Manager (Technical), leading high-impact Engineering Recruiting efforts with a data-driven approach to improve recruiting workflows, funnel, and quality of hires. You will manage complex, end-to-end strategic programs, dive into the engineering landscape, and build relationships with senior leadership and cross-functional teams. Responsibilities include owning strategic programs to drive customer outcomes, aligning with recruiting on hiring initiatives, developing program plans and KPIs, translating business requirements into technical specs for the internal interview tool, providing regular updates to stakeholders, and enhancing Atlassian Engineering brand to attract top talent.

Atlassian supports flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. This is a remote position, but it requires you to be located in the Pacific Standard Timezone to help teams collaborate effectively. The role is Principal Program Manager (Technical) on the CTO Strategic Initiatives team, focused on leading high-impact Engineering Recruiting efforts with a data-driven approach to improve workflows, the recruiting funnel, and quality of hires. You will manage complex, end-to-end strategic programs, dive into the engineering landscape, and build strong relationships with senior leadership and cross-functional teams. Core responsibilities include owning program execution for customer outcomes, partnering with recruiting to implement hiring initiatives, developing plans, managing resources and schedules, establishing KPIs, translating business requirements into technical specs for an internal interview management tool, delivering regular updates to stakeholders, and enhancing Atlassian Engineering's brand to attract top talent.

- Atlassian offers flexible work locations—office, home, or a mix—to help employees balance family, personal goals, and other priorities. - The company hires people in any country where it has a legal entity. - You will join the Performance Marketing team, which uses data-driven marketing strategies to drive growth for the Atlassian portfolio and collaborates closely to deliver measurable business impact from ad campaigns. - The Performance Marketing Operations Analyst role involves overseeing ad campaign implementation and performance, executing strategies across digital platforms, applying advanced targeting, and troubleshooting platform and data issues to ensure compliance with industry standards. - It also includes researching third-party API documentation, reporting outcomes to stakeholders to demonstrate value, defining actionable milestones for the ad tech roadmap from ambiguous questions, communicating technical problems clearly for data-informed decisions, and staying current with new technologies, trends, and regulatory changes in digital advertising.

Atlassian offers flexible work options—office, home, or hybrid—to give employees control over family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. You will join the Performance Marketing team, a data-driven group that drives growth for the Atlassian portfolio and collaborates to ensure ad campaigns deliver measurable business impact. The Performance Marketing Operations Analyst role involves overseeing ad campaign implementation and performance, executing strategies across digital platforms, applying advanced targeting, troubleshooting issues, and ensuring compliance with industry standards. You will also research third-party API documentation, report outcomes to stakeholders, develop actionable milestones for the ad tech roadmap, communicate technical problems clearly, and stay current with new technologies, trends, and regulatory changes in digital advertising.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire globally where it has a legal entity. You’ll join the Performance Marketing team, which uses data-driven strategies to drive growth and collaborates to ensure campaigns deliver measurable business impact. The role is Performance Marketing Operations Analyst, responsible for overseeing ad campaign implementation and performance. Responsibilities include executing advertising strategies, implementing advanced targeting, troubleshooting platform and data issues to ensure compliance, researching third-party API documentation, and reporting results to stakeholders to demonstrate impact. It also involves clarifying ambiguous questions to create milestones for the ad tech roadmap, communicating technical problems clearly to support data-informed decisions, and staying current with new technologies, trends, and regulatory changes in digital advertising.

Atlassian offers flexible work locations—office, home, or a combination—and hires in any country where they have a legal entity. You will join the Performance Marketing team, which uses data-driven strategies to drive growth for the Atlassian portfolio and demonstrate measurable business impact. We’re hiring a Performance Marketing Operations Analyst to oversee ad campaign implementation and performance. Responsibilities include executing advertising strategies across digital platforms, implementing advanced targeting techniques, troubleshooting platform and data issues, researching API documentation from third-party ad tech vendors, and reporting outcomes to stakeholders to show the value of advertising efforts. The role also involves researching ambiguous questions to inform the ad tech roadmap, communicating technical problems clearly to leadership, and staying current with new technologies, trends, and regulatory changes in the digital ad ecosystem.

Atlassian supports a distributed-first, flexible work model that lets employees choose to work from an office, from home, or a mix, and it hires globally where it has a legal entity with virtual interviews and onboarding. Its Intern program blends hands-on technical training, professional growth opportunities, dedicated mentorship, and social connections to help students hit the ground running at Atlassian. The role described is based in British Columbia, requires alignment to that time zone, and does not offer Canada work visa sponsorship now or in the future, though applicants with student work permits or open work permits are welcome. The Your Future Team portrays a world-class engineering organization focused on AI-driven innovation, high standards, data-driven and agile practices, where engineers contribute breakthrough ideas and own AI-powered features. From day one, interns will be trusted to contribute to full lifecycle product development, report to Senior Engineers, and help ship features across the core product suite—Jira, Confluence, Trello, and Bitbucket—while the team emphasizes cloud migration and continued customer value.

Atlassians can choose where they work—office, home, or a mix—and interviews and onboarding are conducted virtually as part of a distributed-first approach, with hiring in any country where Atlassian has a legal entity. The Intern program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to help students start a successful, impactful career at Atlassian. The role is located in British Columbia, and you must be willing to work in that time zone; internships are not eligible for Canada work visa sponsorship now or in the future, but candidates with student work permits or open work permits are welcome. Atlassian's engineering organization combines technical excellence with AI-driven innovation, relying on data-driven insights and agile methods to deliver industry-leading, scalable products. Interns will be part of a unified R&D team, report to Senior Engineers, contribute to full lifecycle development, and help drive cloud migration alongside core products like Jira, Confluence, Trello, and Bitbucket.

The Senior Software Engineer (P9) Backend role at Zendesk, on the Core Services Packaging and Consumption team, aims to make the purchasing and usage reporting experience more consistent and intuitive from concept through production. You will collaborate with product management and engineers to design simple solutions to complex problems, ensure delivery, maintain code quality and test coverage, and actively participate in code reviews and cross-team standardization. Requirements include 4+ years of Ruby experience; experience with MySQL and/or DynamoDB; familiarity with CI/CD and delivery systems (GitHub Actions, Travis, Jenkins); API design and distributed systems knowledge; experience using Datadog or similar log aggregation tools; and a customer-first mindset in incident management, plus a desire to learn and strong team collaboration and communication skills. Bonus skills include JavaScript and React experience, JavaScript build tooling (Webpack/Node.js), SaaS product experience, and AWS stack familiarity (Aurora RDS). The role is restricted to candidates located in Karnataka or Maharashtra, India, with a hybrid in-office schedule that requires some on-site presence; Zendesk emphasizes diversity and inclusion, may use AI screening in candidate evaluation, and offers accommodations for applicants with disabilities or special needs.

The Senior Solutions Consultant at Zendesk is responsible for all technical, solution, and competitive aspects of the sales cycle, targeting Enterprise and Mid-Market executives and convincing C-level and director-level buyers of the software’s technical merits. They serve as the technical bridge between Sales, Marketing, and Product, owning the primary technical relationship with prospects and delivering information onsite, online, and by phone to drive customer happiness. Requirements include 5+ years of mid-market/enterprise software sales, the ability to map RFIs/RFPs to solutions, and strong communication, presentation, and writing skills, with experience in pilots/PoCs and knowledge of web technologies and SaaS; a bachelor’s degree is required, travel is required, and a willingness to work in a fast-paced startup environment with multiple roles is necessary. Desired skills include prior consulting experience implementing enterprise software and deep knowledge of Customer Service Software, ITSM, CCaaS, data warehousing, and business intelligence. Zendesk offers a hybrid work model, emphasizes fairness and inclusion, may use AI screening in applicant evaluation, and is an equal opportunity employer that provides accommodations for applicants with disabilities.

The position is a Business Development Representative for Zendesk’s EMEA region, focused on sales development to build the sales pipeline and drive new business through outbound prospecting and engagement with both new accounts and existing customers. You will manage a busy outbound pipeline, generate high-value opportunities targeting startups, unicorns, and enterprise companies, and creatively source leads using social tools while delivering an exceptional customer experience. Requirements include at least six months in a sales-related role, a passion for consultative SaaS sales, strong communication, a can-do attitude, English and Spanish fluency, and a hybrid Lisbon-based work arrangement. Zendesk offers a supportive environment with leadership and a dedicated buddy, flexibility to work from home and office, and a manager-determined hybrid schedule to maximize collaboration. The company emphasizes equal opportunity, diversity and inclusion, may use AI in screening, and provides accommodations for applicants with disabilities, with information available through linked careers and EEO resources.

Zendesk aims to power exceptional service globally and believes every interaction is an opportunity to make a human connection. They are seeking an Enterprise Account Executive with a proven B2B SaaS track record to grow enterprise accounts, build relationships, and expand Zendesk’s offerings. Responsibilities include driving top-line revenue with new enterprise acquisitions, cross-selling to existing customers, managing relationships, using data to prospect and retain, creating territory plans, and leading complex multi-month deals with executive sponsorship. Qualifications include a BA/BS, 8+ years in cloud/software B2B sales or solution engineering with a consistent quota performance, experience selling to VP/C-level executives, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus ability to travel. Zendesk emphasizes hybrid work, inclusion and equal opportunity, notes that AI may screen applications, and provides accommodations for applicants with disabilities.

The Technical Architect will develop customized technical solutions aligned with customers' business objectives and own end-to-end delivery of Zendesk-based contact center implementations after understanding functional and technical requirements. They will configure services and deploy resources in customers' AWS accounts (Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3, and more), lead multi-resource technical projects, mentor junior colleagues, and translate business objectives into technical solutions with expert recommendations and defined execution. They will collaborate with Zendesk Professional Services teams across engagements as the lead technical solution designer, lead or participate in design and configuration workshops, produce Technical Design Documents and Zendesk Custom App Specifications, and support development and testing with QA Analysts. They will maintain ongoing communication with Engagement Managers about project status, manage multiple projects concurrently, handle high-profile escalations, support pre-sales by gathering requirements and providing solutions and estimates, and maintain Zendesk product expertise for the Contact Center to lead technical discussions and propose enhancements. Qualifications include a Bachelor’s Degree or equivalent with at least 3 years in consulting or programming, mandatory Amazon Connect experience, 3+ years building and deploying complex cloud-based solutions, familiarity with backend languages (Java, C#, Node.js, Python, PHP), AWS experience and RESTful APIs, SaaS familiarity, strong communication, and hands-on coding with AWS Lambda and Python; Zendesk also emphasizes its hybrid work model and commitment to diversity and inclusion with accommodations available.

- The Solutions Architect will be the primary technical expert in the pre-sales process, partnering with the Contact Center Platform Architecture team and potential customers to design and scope customized Zendesk-based solutions that secure new professional services engagements. - Responsibilities include leading pre-sales technical scoping, analyzing customer requirements, recommending optimal use of Zendesk products, creating detailed professional services estimates and proposals, articulating complex technical concepts to diverse audiences, maintaining deep technical expertise across Zendesk’s Contact Center product suite, and collaborating with Professional Services to ensure a smooth transition from sales to delivery. - Qualifications require 3+ years of customer-facing experience (preferably in technical support or consulting), 3+ years building, migrating, and deploying complex cloud-based solutions, experience implementing and supporting AWS environments with Amazon Connect as a must-have, the ability to translate business objectives into a comprehensive technical solution and estimate, and exceptional communication skills. - The role is hybrid, with in-office presence required part of the week and a schedule determined by the hiring manager, blending onsite collaboration with remote flexibility. - Zendesk emphasizes a fulfilling and inclusive workplace, with commitments to diversity, equity, and inclusion, transparency about AI screening, equal opportunity employment, accommodations for applicants with disabilities, and a contact for accommodation requests.

The Services Consultant will own end-to-end technical delivery for customers, from requirements gathering to go-live, ensuring solutions are technically sound and aligned with business goals. Responsibilities include serving as a Zendesk Contact Center subject matter expert, leading design workshops, producing Technical Design Documents, configuring AWS resources (Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3, and more), collaborating with cross-functional teams, conducting client training, and maintaining regular project communications with Engagement Managers. Qualifications include 3+ years of customer-facing experience (preferably technical support or consulting), mandatory Amazon Connect experience, 3+ years building/migrating complex cloud solutions, experience implementing and supporting AWS environments, automation and integration experience across contact centers, strong coding skills with AWS Lambda and Python, and a passion for hands-on work. The role is hybrid, designed to balance in-person collaboration with remote work, requiring partial on-site attendance at a local office with schedule details determined by the hiring manager, within Zendesk’s culture of work-life balance, diversity and inclusion, and social impact. Zendesk is an equal opportunity employer that may use AI screening, provides accommodations for disabilities on request, and offers information about EEO rights and diversity initiatives.

SmartBear emphasizes quality-driven software and SmartBearAI, trusted by over 16 million developers and 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Director, IT Enterprise Applications reports to the VP of Global IT and leads the strategy, architecture, and delivery of SmartBear’s enterprise applications (ERP, CRM, HRIS, GTM), partnering with senior leaders to translate business needs into scalable technology solutions. The role acts as the solution architect across the enterprise ecosystem, ensuring seamless integrations among Salesforce, NetSuite, BambooHR, Marketo, and other GTM systems, while leading large-scale initiatives, post-merger integrations, and platform migrations, and establishing architectural standards and data governance. Responsibilities include day-to-day ownership for reliability, security, and compliance; championing user enablement and change management; mentoring the IT Applications team; and stepping in hands-on to resolve critical issues as needed. Requirements include 10+ years of IT experience with 5+ years leading enterprise applications in global environments, deep expertise in GTM systems, cloud ERP, API-driven integrations, and data architecture, strong business acumen, and executive communication; compensation ranges from $155,000 to $160,000 base, with potential bonuses and equity as part of a total rewards package and hybrid work options.

Zendesk is seeking a Staff Software Engineer for its AI Integrations team in Melbourne to build intelligent integrations that connect Zendesk to AI ecosystems like Microsoft Copilot, Google Gemini, Slack, and Atlassian Rovo, enabling customers to search knowledge, create and update tickets, extract context, and automate workflows inside partner environments. The role involves designing and deploying resilient, scalable, and secure LLM-powered integrations, owning architectural decisions across the stack, refining APIs with backend and frontend engineers, mentoring engineers, partnering with Product and Design to deliver usable, high-performance features, and championing engineering best practices such as automated testing, CI/CD, and observability. Requirements include 8+ years building distributed applications, Go expertise or equivalent, strong JavaScript/TypeScript and React skills, experience with API boundaries (REST, GraphQL, event-driven), proven work with LLM APIs, a high bar for software quality, mentoring ability, a pragmatic product mindset, and excellent communication. Bonus points go to experience integrating with Jira/Slack/Shopify/MS Teams, agentic workflows or LLM automation, and building developer tools to boost productivity. The tech stack features Go and TypeScript, React-based frontends, AWS, Spinnaker deployments to Kubernetes, and data stored in Aurora/MySQL, DynamoDB, and S3; the role offers hybrid work with a Melbourne hub office requirement, a strong engineering culture and learning budget, competitive compensation, and Zendesk’s commitment to fairness, with accessibility accommodations and AI screening where applicable.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The company’s products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, with customers including Fortune 500 firms and NASA. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, driving cross-sell and expansion, and advocating for customers to product and engineering teams. The role involves developing strategic sales plans, qualifying leads, building executive relationships, negotiating contracts, forecasting, and collaborating with channel, marketing, product, and customer success to ensure client satisfaction, while staying informed on industry trends. You will build sales strategies for designated territories or named accounts, serve as the main contact and escalation point, run strategy plays to identify opportunities, and manage complex sales cycles with cross-functional collaboration, including travel to meet clients as needed.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - The company aims to unleash team potential with products like Jira Software, Confluence, and Jira Service Management, used by the Fortune 500 and organizations such as NASA, Audi, Deutsche Bank, and more. - The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, and achieving revenue targets, while advocating for customers by feeding feedback to product and engineering in collaboration with Channel Partners and others. - In this role, you develop and execute strategic sales plans to maximize expansion and customer success, qualify leads, build relationships with executives, understand needs, present solutions, negotiate, close deals, and provide accurate forecasts. - You will stay updated on industry trends, travel as needed, build territory or named account strategies, serve as the main contact or escalation point, run strategy plays, manage complex sales cycles, and collaborate cross-functionally with Channel, Marketing, Product, and Customer Success to drive outcomes.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. Their software helps teams organize, discuss, and complete work, with flagship products Jira Software, Confluence, and Jira Service Management, used by Fortune 500 companies and organizations like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role involves managing a portfolio of mid-sized customers, identifying cloud-first and expansion opportunities, nurturing relationships, and hitting revenue targets, while acting as a strong customer advocate by feeding feedback to product and engineering teams in collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. Responsibilities include developing and executing strategic sales plans, qualifying leads, presenting and negotiating contracts, closing deals, building executive relationships, understanding client needs, and providing accurate forecasting to management, while staying informed on industry trends to maintain a competitive edge. The role requires building territory or named-account sales strategies, serving as the main Atlassian contact and escalation point, running strategy plays to identify opportunities and foster long-term customer relationships, and working cross-functionally with Channel sales to execute these plans, including travel as needed.

At Atlassian, the company seeks an internationally experienced privacy attorney to join as Director of Privacy - GTM and Trust for the EMEA region, reporting to the Lead of the GTM and Trust team. The role offers flexible work arrangements (office, home, or hybrid) and can hire in any country where Atlassian has a legal entity. Responsibilities include providing expert privacy counsel to GTM and Trust across the customer lifecycle—pre-sales content, global privacy law compliance, cloud migrations, and support for strategic privacy negotiations. It also involves direct customer engagement to address EMEA-specific privacy needs, tailoring guidance to local business practices and cultural nuances. Additional duties include advising on emerging global privacy laws, preparing practical responses, and collaborating cross-functionally with Legal, Sales, Trust, Engineering, Product, Security, People, and IT to embed privacy considerations into business initiatives and roadmaps.

Atlassian is seeking an internationally experienced Privacy attorney to join as Director of Privacy - GTM and Trust in the EMEA region, reporting to the Lead of the GTM and Trust team. Atlassians can choose where they work—office, home, or a hybrid arrangement—and hires can be in any country where the company has a legal entity. Responsibilities include providing expert privacy counsel to GTM and Trust teams through the customer lifecycle, aiding pre-sales content, ensuring compliance with global privacy laws, and supporting cloud migrations and privacy negotiations. The role involves directly engaging with customers to address EMEA-specific privacy needs and adapting guidance to local business practices and cultural nuances. It also entails advising on the impact of emerging global privacy laws and collaborating cross-functionally with Legal, Sales, Trust, Engineering, Product, Security, People, and IT to embed privacy considerations into initiatives and roadmaps.

Atlassian supports distributed work with flexibility to collaborate from home or offices, conducts all interviews virtually, and hires in any country where it has a legal entity. The Atlassian Intern program offers hands-on technical training, mentorship, social connections, and growth opportunities to prepare students for a successful career, with this role based in the Pacific Time Zone and not eligible for F1/J1 or sponsorship. The paid internship lasts 12 weeks from May/June 2026 to August/September 2026. Atlassian is seeking Product Design Interns to join design teams in Australia, India, and the US, where interns will impact how millions of users collaborate and will be exposed to AI patterns, prototyping, motion, visual design, advanced design systems, user testing, and experimentation. Interns will be mentored by experienced designers, gain real project experience, and experience Atlassian's culture through company-wide and cross-regional programs, with a focus on improving the user experience.