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At Atlassian, employees can work from anywhere with virtual interviews and onboarding as part of a distributed-first approach, and this role is remote but must be based in the UK or Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a strategic advisor and technical consultant to customer decision-makers while governing the migration program. You’ll collaborate with cross-functional teams (Sales, Solutions, Support, Product Management, Channel Partners, Engineering) to navigate architecture decisions, risk mitigation, performance guardrails, and adoption planning, ideal for someone who thrives at the intersection of strategy, data, and execution with cloud and AI adoption experience. You should understand how data moves, how systems integrate, and what makes migrations succeed or fail, identifying challenges and implementing solutions to guide customers to Cloud. Key responsibilities include Migration Strategy, Risk Management, Technical Architecture, Trusted Advisor, Delivery Excellence, Accountability, Stakeholder Management, Escalation Management, Industry Insight, and proposing innovative solutions.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company; the role is remote but based in the UK or Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a strategic advisor and technical consultant to customer decision-makers while guiding delivery and governance. You will collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning. The role is ideal for someone at the intersection of strategy, data, and execution, with proven expertise in developing customer cloud strategies and enabling the adoption of cloud features (including AI), and a deep understanding of data movement, system integration, and migration success. Responsibilities include migration strategy, risk management via readiness assessments and actionable remediations, technical architecture involving APIs, webhooks, and automation, serving as a trusted advisor to senior leadership, governing the migration lifecycle from discovery to go-live, driving accountability and stakeholder communications, escalation management, industry insight, and proposing innovative solutions.

Atlassian supports a flexible, distributed-first work model with virtual interviews and hiring in every country where it has a legal entity. The Intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to launch students into a successful career, and it is preferred to be co-located in Seattle or the Pacific Time Zone. The PhD Research Intern role sits in the Machine Learning Research team, focusing on advanced ML/AI technologies such as large language models, Generative AI, conversational agents, and AI optimization to address enterprise problems. Interns will gain hands-on experience in both foundational research and practical applications, contributing to training, evaluation, and optimized inference of AI models used by millions of customers. Responsibilities include collaborating cross-functionally to design and evaluate experiments, curating large datasets, continuing training and alignment of LLMs for specialized tasks, evaluating algorithms, and contributing to publications.

Atlassian is a distributed-first company that conducts all interviews virtually and hires in any country where it has a legal entity. The intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to set students up for success. The role, preferably co-located in Seattle or the Pacific Timezone, is a PhD Research Intern on Atlassian’s Machine Learning Research team focusing on large language models, Generative AI, conversational agents, and AI optimization. Interns will gain hands-on experience in both foundational research and practical applications, contributing to the training, evaluation, and optimized inference of AI models used by millions of customers, while collaborating with experienced researchers and engineers. Responsibilities include cross-functional collaboration to design and evaluate experiments, curate and preprocess large datasets, train and align LLMs for specialized applications, evaluate ML algorithms, and contribute to publications and presentations at internal workshops or top-tier academic venues.

Atlassian supports a distributed, flexible work model with virtual interviews and hiring in any country where they have a legal entity, with details at go.atlassian.com/distributed. Their Intern program combines hands-on technical training, mentorship, and social connections to help students launch successful, impactful careers at Atlassian. The PhD Research Intern role sits in the Machine Learning Research team, focusing on large language models, Generative AI, conversational agents, and AI optimization to tackle real-world enterprise problems. Interns gain experience in both foundational research and practical applications, including training, evaluating, and optimizing AI models, while collaborating with researchers and engineers to push AI forward. The role emphasizes cross-functional collaboration, data curation, fine-tuning and aligning models for specialized tasks, rigorous evaluation, and opportunities to publish, driving innovation in enterprise AI.

Atlassian operates as a distributed-first company with flexible work locations, conducts all interviews virtually, and hires in any country where it has a legal entity. The Atlassian Intern program blends hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set interns up for a successful career. The PhD Research Intern will join the Machine Learning Research team to work on advanced ML/AI technologies, focusing on LLMs, Generative AI, Conversational Agents, and AI optimization for enterprise applications. Interns will gain experience in both foundational research and practical applications, contributing to training, evaluation, and optimized inferencing of AI models used by millions, while collaborating with experienced researchers and engineers. The role emphasizes cross-functional collaboration, data curation and preprocessing, model training and alignment, rigorous experimentation, and opportunities to publish or present at internal workshops or top-tier academic venues.

- Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful and impactful career at Atlassian. - The role is preferred to be co-located in a specified location or in the Pacific Standard Timezone. - Atlassian’s mission is to unleash the potential of every team, with products that help teams worldwide collaborate and accomplish together what cannot be done alone. - They are seeking Machine Learning engineers to advance this mission and increase team productivity across Atlassian’s product portfolio, particularly within the Machine Learning Research team focusing on LLMs, Generative AI, Search, Conversational Agents, and AI Optimization. - Daily responsibilities include designing system and model architectures, conducting rigorous experimentation and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.

Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to empower students for a successful and impactful career at Atlassian. The role is preferred to be co-located to a location or in the Pacific Standard Timezone. Atlassian’s mission is to unleash the potential of every team, with their tools designed to support collaboration and make work that seems impossible alone, possible together. They are seeking Machine Learning engineers to advance AI/ML across Atlassian's product portfolio, focusing on Large Language Models, Generative AI, Search, Conversational Agents, and AI optimization to boost team productivity. Responsibilities include designing system and model architectures, conducting experiments and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.

Atlassians can choose where they work—office, home, or a mix—giving them more control over family, personal goals, and priorities. Atlassian hires in any country with a legal entity, and the role is to develop and execute a sales strategy to grow revenue for Atlassian Service Collection in North Asia. It requires defining a clear territory vision and regularly communicating on funnel, account, territory status, resource needs, challenges, and successes. The role collaborates with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product), represents Service Collection at industry events, and ensures customer satisfaction and retention. It also involves providing accurate forecasts to senior management in Australia, working with Atlassian partners—from large IT service providers to other firms—and being among the first hires of the Singapore-based Solution Sales Executive team for Service Collection.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to support personal goals and priorities. They hire people in any country where they have a legal entity. The role focuses on developing and executing a sales strategy to grow revenue for Atlassian Service Collection in North Asia, and on defining a clear territory vision with regular updates on funnel, resources, challenges, and successes. It requires cross-functional collaboration with teams like Enterprise Advocate, Marketing, Customer Success, and Product to ensure customer satisfaction and retention, plus representing Atlassian Service Collection at industry events and providing accurate forecasts to senior management in Australia. It also involves close work with Atlassian partner management and various partners, and is part of the first hires for the Solution Sales Executive team based in Singapore.

Atlassian offers flexible work locations—office, home, or a mix—and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The role is a Solution Consultant with an ITSM focus on the Advisory Services Delivery team, an individual contributor position that provides strategic technical guidance to enterprise clients. You’ll collaborate with peers to define strategic outcomes, help customers solve business challenges using Atlassian products, and identify opportunities for service and product expansion within client organizations. You’ll cultivate deep industry and solution expertise, stay current with best practices, and create technical content and prescriptive guidance to support customer goals. You’ll partner with cross-functional teams, advocate for customer needs, and travel up to 30% (domestically and sometimes internationally) for internal and customer-facing events, aiming to maximize the value of Atlassian investments and impact millions of users.

Atlassian supports flexible work locations (office, home, or hybrid) and conducts interviews and onboarding virtually as part of a distributed-first approach, hiring in any country where they have a legal entity. The Advisory Services team is globally distributed and focuses on helping large strategic and enterprise customers succeed by providing trusted advisors to maximize value from Atlassian investments. The role is a non-managerial Solution Consultant with an ITSM focus, delivering expert Atlassian products, practices, and solutions to drive value realization for clients who purchase Advisory Services. Responsibilities include collaborating with peers to define strategic outcomes, partnering with customers to solve business challenges, identifying expansion opportunities, building deep industry expertise, creating technical guidance content, and advocating for customer needs across internal teams. Travel up to 30% domestically and internationally for internal and customer-facing events, with the aim of unleashing customer teams’ potential and expanding the reach of Atlassian technologies.

Atlassian supports flexible work arrangements, allowing office, home, or hybrid setups, with virtual interviews and onboarding as part of a distributed-first approach. The company hires people in any country where it has a legal entity, and this role is fully remote but must be located in India. Atlassian is seeking a Senior Frontend Software Engineer to maintain web frontend systems and deliver high-quality experiences for users. The Engineering team aims to build a world-class, empowered, R&D-driven organization focused on cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. Responsibilities include building fast, scalable client code; collaborating with engineers, designers, and managers to address user pain points; contributing to code reviews and documentation; fixing complex bugs; leading projects from design to launch and operation; and onboarding and mentoring junior engineers.

Atlassian supports flexible work locations (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach; this role is fully remote but requires you to be located in India. They are seeking a Senior Frontend Software Engineer to maintain web frontend systems and tools to deliver great experiences for users. The team is part of a unified R&D organization focused on moving customers to the cloud while continuing to deliver value across Jira, Confluence, Trello, and Bitbucket. They want engineers who can build fast, scalable client code and collaborate with designers and managers to address user pain points, participate in code reviews and documentation, and tackle complex bug fixes. You will lead projects from technical design through implementation and launch to operation, and you will onboard and mentor junior engineers.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers partnering with customers to transform collaboration and innovation powered by agentic AI. The Technical Account Manager role is to act as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization with platform health and adoption insights, change management and scaling through Centers of Excellence, and strategic alignment with quarterly business reviews and adoption analytics to demonstrate ROI. Requirements: 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and integrations, proven ability to lead workflow optimization and change management, platform analytics expertise, executive-level facilitation, and familiarity with collaboration tooling; native-level Japanese and business-level English are required, with Japanese market experience advantageous. Benefits and about Miro: competitive equity, wellbeing and health allowances, insurance, health check reimbursement, learning and English lessons, travel allowance; Miro is a visual workspace serving 100M+ users and 250,000 companies, founded in 2011 with 1,600+ employees, and emphasizes diversity, inclusion, belonging, and recruitment privacy policies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers powered by agentic AI and the platform. The Technical Account Manager partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Key responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization with platform health and adoption insights, change management and scaling, and strategic alignment with Customer Success for quarterly business reviews and ROI. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, ability to lead adoption and change initiatives, data-driven analytics, executive-level facilitation, familiarity with collaboration tooling, plus native-level Japanese and business English; experience in the Japanese market is highly advantageous. Miro offers a competitive equity package, wellbeing benefits, insurance, health check reimbursement, professional development allowances, English lessons, and travel support, alongside a mission-driven culture focused on belonging, inclusion, and empowering teams to create the next big thing.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization via platform health and adoption insights, and change management and scaling, plus strategic alignment and quarterly business reviews with adoption reporting for renewed value. Requirements: 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change initiatives, data-driven analytics, executive-level facilitation, and native-level Japanese plus business English proficiency; experience in the Japanese market is advantageous. Benefits and about Miro: competitive equity, wellbeing and insurance perks, health check reimbursement, learning and English lessons, travel allowance; Miro is a global visual workspace focused on diverse and inclusive collaboration, with a mission to empower teams and more than 100M users, and it adheres to a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, and the Technical Account Manager (TAM) partners with these customers to maximize business value, drive AI-powered adoption, and embed Miro into their innovation operating models. You will own workflow optimization across the Discover–Define–Deliver lifecycle, recommend integration and automation opportunities, monitor platform health and feature adoption, and deliver proactive, insight-driven guidance to deepen Miro usage. You’ll also lead change management and scaling by arming internal champions, supporting Centers of Excellence with governance and deployment guidance, and partnering with Customer Success Managers to co-facilitate quarterly business reviews and demonstrate ROI. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to drive adoption and change, platform analytics and executive facilitation skills, plus native Japanese and business English; experience in the Japanese market is highly advantageous. Benefits include a competitive equity package, wellbeing and insurance allowances, health check reimbursement, learning and development allowance, English lessons, and travel allowance; about Miro: a global visual workspace with 100M+ users, 250,000 companies, 1,600+ employees across 13 hubs, committed to belonging and inclusion, with a recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers working to transform collaboration, build, and innovate powered by AI and Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers to maximize business value by acting as a fractional strategic advisor—guiding workflow optimization, driving AI-powered adoption, and embedding Miro into innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption of core and emerging AI capabilities, enabling Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI with robust adoption reporting and analytics. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead workflow optimization, platform adoption, and change management, executive-level facilitation skills, familiarity with collaboration tooling, and native-level Japanese with business-level English; experience in the Japanese market is advantageous. What’s in it for you includes a competitive equity package, wellbeing benefits, insurance, health check reimbursement, learning and English-language allowances, travel support, and a culture focused on belonging, with Miro serving 100M+ users and 250,000+ companies across 13 hubs and a commitment to diversity and inclusion, all while adhering to Recruitment Privacy policies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers who leverage agentic AI on the Miro platform. The role of Technical Account Manager is to partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include Workflow Optimization: designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, and embedding Miro into customers’ existing systems and ways of working. Additional focus areas cover Technology Optimization (monitoring platform health, usage, feature adoption, and providing proactive recommendations), Change Management & Scaling (equipping internal champions, supporting Centers of Excellence, and guiding governance and scalable deployment), and Strategic Alignment & Continuous Improvement (co-facilitating QBRs with Customer Success Managers and delivering adoption reporting and analytics to inform strategy). Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead adoption and change management, experience with platform analytics, executive facilitation, and native-level Japanese with business English; Japanese market experience is advantageous.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers supported by agentic AI on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption, enabling change at scale through internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, expertise in platform analytics and change management, facilitation of executive discussions, familiarity with collaboration tooling, and native-level Japanese with business English; experience in the Japanese market is advantageous. Miro offers a competitive equity package, wellbeing and health benefits, professional development allowances, English lessons, travel assistance, and a culture focused on belonging, collaboration, and inclusion, serving over 100 million users and 250,000 companies worldwide.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to deliver long-term value. Responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization with platform health and adoption monitoring, change management and scaling with Centers of Excellence, and strategic alignment via quarterly business reviews and adoption reporting. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven experience in workflow optimization and change management, executive-level facilitation, and native-level Japanese with business English (Japanese market experience is advantageous). Perks include competitive equity, wellbeing and insurance benefits, health check reimbursement, learning allowances, English lessons, and travel allowances, along with Miro’s mission to empower teams and a commitment to diversity and inclusion, with information on recruitment privacy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor for Enterprise customers, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include leading workflow optimization across Discover–Define–Deliver, recommending integration and automation to drive value, monitoring platform health and adoption, delivering adoption analytics to deepen capabilities, enabling change management and scaling, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency (APIs and enterprise IT), proven ability to lead workflow optimization and change management, analytics-driven decision making, executive-level facilitation, familiarity with collaboration tooling, native-level Japanese with business English, and advantageous experience in the Japanese market. What’s in it for you are a competitive equity package, wellbeing benefits and insurance, health check reimbursement, an annual learning and development allowance, English lessons, and travel allowance, along with Miro’s mission and culture focused on collaboration, belonging, and inclusion across a diverse, global team.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include workflow optimization, technology optimization, change management and scaling, and strategic alignment with continuous improvement, along with robust adoption reporting and business-outcome analytics to inform strategy and renewals. Requirements include 5+ years in consulting, technical account management, or related enterprise SaaS roles; strong technical fluency with APIs and IT ecosystems; proven ability to lead adoption and change initiatives; platform analytics and executive facilitation skills; familiarity with collaboration tooling; and native-level Japanese with business English (experience in the Japanese market is advantageous). Perks include a competitive equity package, wellbeing benefits and health-related allowances, insurance, learning and development allowances, English lessons, and travel allowance; Miro emphasizes belonging, diversity, and inclusion, and recruitment privacy policies apply to applicants.

The Sales Development Analyst - EMEA role is part of Zendesk’s Global Go-to-Market Sales Development Operations, based in Lisbon, and focuses on partnering with EMEA Sales Development Leadership to optimize the top-of-funnel motion and ensure SDR activities are measurable and aligned with global pipeline goals. You will serve as the analytical and strategic partner to drive efficiency and impact of the SD/BDR motion across EMEA, leveraging data to accelerate growth and integrating AI and automation with human creativity. Core responsibilities include building and distributing dashboards and ROI analyses for SDR/BDR teams (lead volume, funnel velocity, conversion, ROI), shaping AI-driven automation deployment across the GTM stack, coordinating with Revenue Ops, Marketing, and Systems to ensure data accuracy and smooth workflows, plus data quality and front-line system support. Requirements include excellent communication and analytical skills, deep understanding of Sales Development and top-of-funnel metrics in SaaS, 1+ year in Sales Ops/SDR Ops or similar, proficiency with Salesforce, Tableau/Looker, Snowflake, and tools like Groove, Outreach, ZoomInfo/Lusha, Gong, Eloqua; familiarity with AI integration and intermediate SQL, and strong Google Apps skills. The role is hybrid with in-office days in Lisbon, Zendesk emphasizes diversity and inclusion and notes that AI may screen applications, with reasonable accommodations available for applicants with disabilities.

1) The GTM Enablement Specialist at Zendesk leads onboarding, continuous learning, and prospecting excellence for regional Sales/BDR teams, focusing on ramp time, conversion rates, and team confidence. 2) Responsibilities include onboarding new BDRs (in-person and virtual), ongoing enablement across messaging, tools, objection handling, and prospecting strategy, and optimizing outbound sequences with field coaching from SDR managers. 3) The role also requires cross-functional collaboration with Marketing, Enablement, Operations, and Product, plus surfacing regional insights to improve programs and scale successful experiments. 4) Requirements include 2–4+ years in Sales Development (preferably in high-growth SaaS), experience as a BDR or equivalent, expertise with outbound tools (Outreach, SalesLoft, Salesforce, Gong, ZoomInfo), and a data-driven, coaching-focused communication style. 5) Zendesk offers a global impact, a customer-first, employee-empowered culture, competitive Benefits and development opportunities, with a US base salary of $70,000–$106,000 (plus potential bonuses) and a hybrid work arrangement, along with a commitment to equal opportunity, diversity, inclusion, AI screening, and accommodations for applicants with disabilities.

- Zendesk is hiring its first dedicated Venture Capital Ecosystem Manager, Americas, a field-based role intended to embed Zendesk in the venture capital ecosystem, build durable VC partnerships, and accelerate pipeline growth for AI-powered Service and CX offerings. - The role blends strategic leadership with hands-on execution, owning VC engagement programs, surfacing high-potential startups and investors, and traveling regularly across the US East Coast and Southeast to meet fund operators and portfolios, with collaboration from Bay Area and Austin teams. - You will design and execute exclusive, experiential VC programs, surface partner priorities, and convert ecosystem access into a qualified pipeline and faster deal cycles in partnership with Startup Marketing and Sales, forging long-term partnerships that amplify Zendesk’s brand. - Basic qualifications include 6+ years in venture capital, startups, or tech partnerships; excellent communication, negotiation, and stakeholder management; data-driven execution; deep knowledge of the VC ecosystem (especially AI); and the ability to travel up to 35%. - The role offers a US base salary of $124k-$186k, a hybrid work arrangement, and preferred experience in startup ecosystems and GTM tooling, with Zendesk noting AI-based screening where applicable and a commitment to diversity, equity, and inclusion.

Zendesk is hiring a Senior Product Designer to shape its Contact Center—a AI-powered, omnichannel platform that helps businesses deliver seamless, personalized support at scale. The designer will own end-to-end design for agent workspaces and admin tools, craft human-AI collaboration experiences, and collaborate with product, engineering, and research to implement AI-driven routing, monitoring, and performance features. Requirements include 5+ years of product design for enterprise software, experience with real-time communication tools or dashboards, interest in AI and human-AI collaboration, strong systems thinking, and proficiency in Figma, with a bonus for familiarity with contact centers or telephony. The role is hybrid, requiring in-office attendance part of the week with the schedule determined by the hiring manager. Zendesk emphasizes equal opportunity and inclusion, may use AI to screen applications, and offers accommodations for applicants with disabilities.

Figma is seeking a Legal Operations professional to own and optimize the legal team’s tech stack and lead technology-driven initiatives to streamline contracting as the company scales. You will manage the legal tooling ecosystem, focusing on Ironclad CLM and AI tools like Ivo and Luminance, oversee integrations (including Salesforce), and design scalable, data-driven legal processes and metrics in partnership with cross-functional teams. Requirements include 5+ years in legal operations or legal technology in a high-growth environment, hands-on Ironclad administration, and experience implementing AI or automation in legal workflows, plus strong communication and cross-functional leadership. Nice-to-have: experience in a fast-scaling SaaS environment and familiarity with commercial, privacy, product counsel, or corporate governance workflows; this is a full-time role open to remote US candidates, with pay localized to location (SF/NY hub ranges noted). The compensation package includes a base salary range of $122,000–$238,000 for SF/NY hubs, equity, comprehensive benefits, and accommodations are available, with cameras required for video interviews and in-person onboarding for hires.

Figma is growing its team and hiring a Legal Operations professional to own and optimize legal tech tools and design scalable, technology-driven contracting processes. The role centers on administering Ironclad CLM and AI tools (Ivo and Luminance) and managing integrations (including Salesforce) while identifying inefficiencies and implementing scalable solutions. You’ll partner with legal leadership and cross-functional teams (Sales Ops, Biz Systems) to design systems that track key performance metrics and support broader project management needs. Requirements include 5+ years in legal operations or legal technology management in a high-growth environment, hands-on Ironclad administration, experience with AI or automation in legal workflows, and strong communication and data-driven problem-solving; there’s a plus for SaaS scaling experience or familiarity with specialized legal workflows. Figma offers equity and a comprehensive benefits package, with base salary ranges for SF/NY hubs and remote pay localized, equal opportunity employment with accommodations, and policies including cameras-on during video interviews and in-person onboarding.

Figma is expanding its Product Support Team to ensure an exceptional experience across community platforms, with a US-based role that requires weekend coverage and can be remote or from a US hub. The role involves monitoring forums and social channels, identifying trends, escalating and resolving complex issues with cross-functional partners, gathering user feedback, and producing helpful content and incident communications. Requirements include 2+ years of technical SaaS or community support, strong technical and writing skills, the ability to translate feedback into actionable insights, English fluency, and weekend availability (Wednesday–Sunday). Compensation includes an hourly base pay range for SF/NY, remote-location pay localization, equity, and a broad benefits package (health/dental/vision, retirement, parental and wellness support, PTO, stipends, etc.), with specifics based on location. Figma emphasizes diversity and inclusion, provides accommodations for applicants with disabilities, and notes privacy and interview process details such as a camera-on policy for video interviews and in-person onboarding.

Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The role is part of the Product Support Team and involves representing Figma across community forums and social channels, engaging customers directly and publicly, with a need for critical thinking, investigative mindset, and strong communication, in a full-time, US-based or remote arrangement with weekend coverage. Responsibilities include monitoring forums and social channels for technical support and escalations, identifying trends and scaling one-to-many support, collaborating with Design, Engineering, and Technical Quality Support to investigate issues, gathering feedback for product teams, and creating support content and incident communications. Qualifications include 2+ years of supporting users in a technical SaaS or community environment, excellent technical and written communication, ability to translate feedback into actionable insights, English fluency, and weekend availability (Wed-Sun); Figma encourages applicants even if not a perfect fit. Compensation and benefits include an hourly base pay range for SF/NY hubs, equity and a comprehensive benefits package, remote work pay localization, and an inclusive workplace with accommodations for disabilities; candidates must keep cameras on during video interviews, onboarding is in-person, and there are privacy and location-specific terms to discuss with recruiters.

SmartBear focuses on quality software delivery with AI, providing visibility and automation for teams and counting over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Director of Atlassian Partnerships will lead SmartBear’s global partner strategy in the Atlassian ecosystem, manage a high-performing channel and enablement team, and drive Marketplace growth through optimized listings, adoption, and revenue conversion. The role Requires 5+ years in strategic partnerships or marketplace growth, deep Atlassian ecosystem knowledge, a track record of scalable partner programs, strong communication, and data-driven optimization skills, with nice-to-haves such as existing Atlassian relationships and SaaS marketplace experience. Why join: opportunities for career growth, an inclusive, people‑focused culture, ethical corporate practices, and support for work-life balance. Compensation includes base salary plus on-target commission with an estimated annual cash range of $277,600–$298,000, along with a comprehensive benefits package.

SmartBear provides complete visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) used by more than 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role in Bangalore is part of a transformation to align the product with end-user requirements while maintaining leadership in the Test Management vertical, and involves solving challenging business problems and building scalable Java 17 microservices. You will design, document, and implement new systems, write code per product requirements, create automated tests, contribute to system testing, and work in an Agile SCRUM environment with API-driven development using SOAP, REST, and JSON. Requirements include 4-7 years of hands-on Java 17+ experience, a CS/CE or related degree, strong knowledge of OOAD, Spring, microservices, security, performance tuning, relational/NoSQL databases, AWS services, RabbitMQ, and Atlassian tools; React/JavaScript is a nice-to-have. SmartBear emphasizes career growth, inclusion, ethical practices, and a diverse, respectful workplace with a global presence and multiple awards, supported by a People and Culture approach and a hybrid work model in Bangalore.

SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a Senior Backend Engineer for Zephyr Enterprise in Bangalore on a hybrid model to solve challenging problems and build scalable Java 17 microservices, designing, documenting, and implementing new systems for real-time data egress/ingress. The role involves hands-on coding, creating automated tests, system testing, and working in an agile SCRUM environment while collaborating with both business and technical stakeholders to deliver high-quality products. Requirements include 4-7 years of Java 17+ experience with a related degree, API-driven development using SOAP/REST/JSON, Spring and microservices, relational or NoSQL databases, AWS stack, RabbitMQ, and familiarity with Atlassian tools; React/JavaScript is a plus, and SCRUM experience is preferred. SmartBear emphasizes career growth, an inclusive culture, ethical practices, and social responsibility, with offices worldwide and multiple awards, while being an equal opportunity employer that values diversity and treats everyone with respect.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Backend Engineer - Zephyr Enterprise role in Bangalore involves solving challenging business problems, designing and implementing scalable Java 17 systems, and building distributed microservices using HTTP, REST, JSON and XML, plus messaging queues. This position is part of Zephyr Enterprise’s transformation to better align products with end users, and you will develop solutions, write code, create automated tests, and contribute to system testing in an agile environment. Requirements include 1+ years of hands-on Java 17+ experience and a relevant bachelor’s degree, API-driven development with SOAP/REST/JSON in an Agile (Scrum) setting using Jira, strong OOAD and Spring/microservices knowledge, databases (Relational/NoSQL), AWS, and messaging queues like RabbitMQ; React/JavaScript is a plus. SmartBear promotes growth, an inclusive, people-first culture, and recognized achievements, with offices worldwide and a commitment to ethical practice and diversity.

Zendesk is a leading customer experience and support software company seeking ambitious individuals to build a career in software sales, with strong enthusiasm for tech sales in a fast-changing industry. The role is phone-centered and involves handling inbound inquiries from prospects of varying sizes and needs, triaging some customer-service calls, and collaborating with sales and marketing to identify, qualify, and advance opportunities in the Japanese market. Key duties include generating and progressing the Japanese-market sales pipeline, efficiently responding to inbound leads, engaging executives, understanding customer needs, proposing solutions, setting up meetings, meeting monthly targets, and reporting results to the sales manager. Required qualifications include at least one year of sales experience, excellent communication and problem-solving abilities, multi-tasking and time-management skills, native-level Japanese, and a bachelor’s degree preferred. Benefits include private health insurance, remote-work and device allowances, Recharge Friday, a hybrid work model with in-office days determined by the hiring manager, and Zendesk’s commitment to diversity, inclusion, and equal opportunity, with AI screening used as part of the application process.

Zendeskは世界有数のカスタマーエクスペリエンス・サポートのプラットフォームであり、速いペースの環境でテクノロジーセールスのキャリアを積みたい人を募集しています。 本ポジションは、日本国内の見込み顧客に対するアウトバウンド営業を行い、セールス・プロダクトマネージャーやマーケティングなど社内ステークホルダーと協力して、日本のセールスパイプラインの開発に大きく貢献します。 主な責務は、見込み顧客へ積極的にアプローチし課題を理解、戦略的にターゲットを発見してパイプラインを構築・管理し、トップクラスのカスタマーエクスペリエンスを提供することです。 資格条件にはエンタープライズおよびコマーシャル部門のビジネス開発経験（特に日本の見込み顧客を扱った経験）、IT業界経験、営業関連環境での最低年数、コミュニケーション能力・対人スキル・日本語母語レベルと英語読解力、学士号取得が望ましいことが含まれます。 福利厚生には民間健康保険、在宅勤務サポート、携帯・ネット回線手当、社員株式購入プラン、職能開発手当、リチャージフライデー（月1回の金曜休み）、ハイブリッド勤務、ダイバーシティ推進と公平性、AIを用いた審査の可能性と合理的配慮の提供などが挙げられます。

The Senior Engagement Manager at Zendesk leads the success of complex, high-value client projects through strong leadership, strategic thinking, and mentorship, while contributing to improvements in delivery methods. Key duties include serving as the main client contact, steering end-to-end project delivery to meet time, budget, and quality targets, managing risks, collaborating cross-functionally, supporting business development, and maintaining industry expertise to add value. Required qualifications include fluency in Portuguese and English (Spanish preferred), 5+ years in client-facing consultancy or professional services with leadership experience, strong strategic/analytical and communication skills, proficiency with project management and CRM tools, a bachelor’s degree (master’s a plus), experience with various contract types and their financial implications, and up to 25% travel. The role is based in Mexico City or Estado de Mexico and follows a hybrid work model requiring some in-office presence, with the specific schedule determined by the manager. Zendesk emphasizes a flexible, inclusive culture with competitive pay and benefits, notes that AI may be used in screening, and provides accommodations for disabilities while affirming its status as an equal opportunity employer committed to diversity, equity, and inclusion.

Zendesk, a leading customer experience software company, is seeking a pure hunting sales role focused on identifying and qualifying opportunities across SMB to Enterprise in America, working with internal stakeholders to build pipeline. Key responsibilities include engaging with prospects to understand pain points, collaborating to target prospects, generating high-value pipeline through outbound and strategic prospecting, creating personalized messaging, conducting research, and managing a pipeline with strong customer experience. Requirements include 2+ years in sales or business development across SMB/Commercial/Enterprise, a competitive, self-starter mindset, excellent communication and organizational skills, and proficiency in Salesforce, Zoominfo, Outreach, and 6sense; a bachelor’s degree is preferred. Compensation offers a US OTE range of $33.65–$50.00 with a 70/30 base/commission split, potential bonuses or incentives, and a hybrid work arrangement with some in-office days, schedule to be determined by the hiring manager. Zendesk emphasizes inclusion and fairness as an equal opportunity employer, may use AI in screening, and provides accommodations for applicants with disabilities, inviting applicants to learn more about its culture and diversity initiatives.

Zendesk is seeking an AI-savvy SMB Account Executive to grow the SMB base by leveraging AI-driven insights to accelerate revenue and deepen customer impact. The role involves acquiring new SMB customers, nurturing relationships for retention, leading complex sales cycles with AI-informed solutions, co-creating AI transformation roadmaps with measurable KPIs, and building data-backed ROI cases while collaborating with Solutions Engineers and cross-functional teams. Qualifications include at least 2 years in B2B SaaS sales or solution engineering, a strong technical aptitude for AI product architecture and integrations, a proven record of prospecting and closing using AI-assisted methods, CRM proficiency (e.g., Salesforce), a BA/BS or equivalent, and willingness to travel. The position offers US OTE of $102,000 to $154,000 with a 60/40 base/commission split, potential bonuses or benefits, and a hybrid in-office/remote schedule with in-person presence required part of the week. Zendesk emphasizes a customer-centered, data-driven, collaborative, and continuously learning culture, with a commitment to diversity and inclusion and optional AI-based screening as part of the candidate evaluation.

Zendesk is hiring a Director of Strategic Enterprise Sales to lead a Bay Area–focused team, driving revenue and strategic expansion in complex Enterprise accounts by leveraging AI-enabled CX/EX solutions. The role entails hiring and coaching a high-performing team, developing go-to-market and upsell/cross-sell strategies, guiding multi-product deals, and maintaining disciplined territory planning, forecasting, and KPI-driven execution. You’ll maintain deep knowledge of Zendesk’s AI capabilities, deliver executive QBRs, and cultivate C-suite relationships to position Zendesk as a strategic enabler of intelligent CX. Requirements include a BA/BS, 10+ years in software sales with 5+ years leading Strategic Sales, a track record of exceeding targets, experience with complex MEDDPICC-style processes, strong forecasting and negotiation skills, travel, and proficiency with Salesforce, Outreach, and Clari; US OTE is $323k-$485k with a base/commission split. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity employment with a commitment to diversity and inclusion, and transparency about AI screening and accommodations for applicants with disabilities.

Figma is growing its Revenue Accounting team and seeks a Senior Technical Revenue Manager to lead ASC 606 assessments, craft technical revenue memos, and shape recognition policies for SaaS and AI/consumption-based products. You’ll partner with Deal Desk, Sales, and Legal to review complex contracts, design scalable revenue processes with automation, and support a timely month-end close with journal entries, reports, and deal reviews. Requirements include a CPA with 10+ years in technical revenue accounting/ASC 606, deep US GAAP/ASC 606 expertise for software and SaaS, experience drafting memos and working with external auditors, and SOX controls experience; Big 4 and ERP/revenue automation tools are a plus. The role can be fully remote in the United States or based in SF/NY hubs, with a base salary range of $149k–$238k for SF/NY and localized remote pay at 80–100% of that range; equity and a broad benefits package are provided. Figma emphasizes diversity and inclusion, requires camera-on during video interviews and in-person onboarding, offers accommodations and privacy protections, and invites applicants even if their background isn’t a perfect match to the job description.

Figma is growing its team to make design accessible and enable real-time collaboration from idea to prototype to code, with this posting for a full-time Senior Technical Revenue Manager in the Revenue Accounting team available from US hubs or remotely in the United States. In this role you’ll lead complex ASC 606 assessments, develop technical revenue memos, and work with Deal Desk, Sales, and Legal to determine revenue treatment for new products, pricing models, and commercial arrangements while shaping revenue recognition policies and scaling quote-to-cash. You’ll serve as Figma’s ASC 606 expert for SaaS and AI/consumption-based products, own the revenue playbook, design scalable, automated revenue processes, and support month-end close and system enhancements. Requirements include a CPA with 10+ years of progressive accounting experience in technical revenue accounting/ASC 606, deep US GAAP/ASC 606 expertise for software/SaaS, contract modifications and variable consideration, plus experience with SOX controls; Big 4 or in-house high-growth SaaS experience is a plus. Compensation includes an annual base salary range of $149k–$238k for SF/NY hubs (remote roles have location-localized pay), equity plus a broad benefits package, a commitment to diversity and accommodations, and the expectation to keep cameras on during video interviews with in-person onboarding; Figma encourages applicants even if their past experience isn’t a perfect match.

Figma is expanding its team with an experienced People Analyst to help design the future of People Analytics, partnering across People, Talent, Finance, Engineering, and other teams to support workforce planning, recruiting analytics, employee listening, and organizational health. The role entails building the technical foundations of People Analytics, including database design, analytics tooling, data applications, and ML operations, and can be performed from a US hub or remotely in the United States. Requirements include deep HR domain knowledge, SQL fluency, Python or R, experience with distributed data systems, strong statistical methods, and solid business partnership; plus nice-to-have items like I/O psychology, AI/LLMs, full-stack development, and familiarity with Figma. Figma offers equity, a comprehensive benefits package, and a salary range of $136,000–$260,000 for SF/NY hubs, with remote roles localized to 80–100% of the range, plus additional perks. The company emphasizes inclusion and accommodations (accommodations-ext@figma.com), requires cameras-on during video interviews, and in-person onboarding, with data privacy managed under the Candidate Privacy Notice.

Figma is expanding its team with an experienced People Analyst to advance People Analytics, with the role available to work from US hubs or remotely in the United States. The analyst will partner with People, Talent, Finance, Engineering and others to design and build the technical foundations of People Analytics, including data architecture, analytics tooling, and ML operations, and will support use-cases from workforce planning to employee listening. Requirements include deep HR domain knowledge, SQL fluency and Python or R, experience with distributed data systems (e.g., Redshift, Snowflake), strong statistical methods or experimentation, and solid business partnering. Nice-to-haves include I/O psychology, experience integrating LLMs/AI into workflows, full-stack development, and familiarity with Figma design and platform; compensation includes base salary range SF/NY 136k–260k, with remote pay localized to 80–100% of range, plus equity and comprehensive benefits. Figma emphasizes diversity and equal opportunity, offers accommodations for disabilities, requires cameras on during video interviews, in-person onboarding, and provides a Candidate Privacy Notice for data handling.

Figma is expanding its Marketing Communications team to make design accessible and tell product and brand stories across channels, with the Launch Strategy & Operations role reporting to the Chief Communications Officer to ensure launches are intentional, integrated, and impactful. You’ll partner with Product Marketing and MarCom to plan and orchestrate major launches, build a repeatable launch framework, drive cross‑channel storytelling consistency, fill readiness gaps, and track learnings to improve speed and impact. Requirements include 10+ years in marketing/communications/ops, the ability to bring structure and creativity to complex initiatives, strong cross‑functional collaboration and communication, and experience translating narrative strategy into execution; bonus: social marketing, consumer tech, and creative production/ops. This is a full‑time role that can be based in a US hub or remote in the United States; the base salary for SF/NY hubs is $149,000–$260,000 with equity and robust benefits, and remote pay is localized to the employee’s location at 80–100% of the range (discuss specifics with the recruiter). Figma is an equal opportunity employer that provides accommodations for applicants with disabilities, requires cameras on during video interviews, and onboarding in person, with candidate data processed under Figma’s Candidate Privacy Notice.

Figma is expanding its Marketing Communications (MarCom) team to bring the brand to life across social, campaigns, PR, internal comms, content, and community advocacy, and to tell product and brand stories that inspire a global audience. The Launch Strategy & Operations role, reporting to the Chief Communications Officer, will weave together MarCom and Product Marketing to ensure every product or brand launch is intentional, integrated, and impactful. You’ll build and evolve a repeatable launch framework, orchestrate major moments, drive consistency in storytelling across channels, identify gaps in readiness or alignment, and track learnings to improve speed, impact, and collaboration. Requirements include 10+ years in marketing, communications, or operations, proven ability to lead cross-functional initiatives, exceptional communication and influencing skills, and the ability to translate narrative strategy into coordinated execution; nice-to-haves include experience in social marketing, consumer tech, and creative production/ops. This is a full-time role available to US-hub or remote workers, with SF/NY base salary range $149,000–$260,000 and remote pay localized to 80–100% of that range, plus equity and a comprehensive benefits package; Figma is an equal opportunity employer that offers accommodations, and candidates should expect cameras-on interviews and in-person onboarding.

Figma is expanding its team and seeks applied scientists with a Machine Learning/Artificial Intelligence background to build AI technologies and enhance Figma’s products, with roles available remotely in the United States or from one of the US hubs. You will lead fundamental and applied AI research, push the boundaries of current technology to create cutting-edge generative models, and work on methods like supervised finetuning, reinforcement learning, prompts, and synthetic data, in collaboration with product and infrastructure engineers. You’ll translate user feedback into AI system requirements, build evaluation systems to measure AI feature quality, and deploy generative AI features in production using frameworks like PyTorch, JAX, and HuggingFace, with RL techniques such as DPO/PPO and RLVR. Requirements include 4+ years in Generative AI and 6+ years in ML/NLP/vision, 5+ years of software engineering in languages like Python/C++/Java/R, and strong cross-functional collaboration; preferences include roadmap planning, mentoring, and large-scale distributed AI experience, with a base salary range of $149,000–$350,000 for SF/NY hubs and remote pay localized to 80–100% of that range. Figma is an equal opportunity employer offering equity and a comprehensive benefits package, with accommodations available for applicants with disabilities, and notes that candidates should keep cameras on during video interviews and onboarding may be in person.

Figma is growing its team and recruiting applied scientists with machine learning and artificial intelligence to build AI technologies that make its products more magical, spanning ideation, prototyping, code translation, and iterative work, with full-time roles available from US hubs or remotely in the United States. In this role, you'll drive fundamental and applied AI research, push the boundaries of current technology, and develop state-of-the-art generative models using methods such as supervised finetuning, reinforcement learning, prompt improvements, and synthetic data generation to improve Figma’s products. You’ll collaborate with product managers and engineers to translate user feedback into AI system requirements and build evaluation systems to measure AI feature quality, working closely with product and infrastructure teams. Requirements include 4+ years in Generative AI and 6+ years in ML/NLP/CV, extensive production experience with generative AI features and frameworks (PyTorch, JAX, HuggingFace), RL techniques (DPO, PPO, RLVR like GRPO/DAPO), RL from execution feedback for coding, and 5+ years of software engineering experience in languages such as Python, C++, Java, or R, with additional pluses like roadmapping and mentoring. Salary for SF/NY hubs is $149,000–$350,000 as a base, with remote roles localized to 80–100% of the range, plus equity and a broad benefits package, and Figma emphasizes diversity, equal opportunity, accommodations, and requires cameras on during video interviews with in-person onboarding; all applicant data are processed per the Candidate Privacy Notice.

Atlassian operates as a distributed-first company with virtual interviews and hires in any country where they have a legal entity, details at go.atlassian.com/distributed. The Atlassian Intern program is a 12-week paid internship (May–Aug or Jun–Sept 2026) offering hands-on technical training, mentorship, and social connections, but it’s not open to F1/J1 students and has no work sponsorship. The Your Future Team places MBA interns in Platform Product Marketing to help expand government customer reach, focusing on US government work and exploring non-US opportunities after the launch of FedRAMP Moderate Atlassian Government Cloud. As an MBA Product Marketing Intern, you will conduct market research on SLED customers, analyze the competition, and support the creation of marketing assets and campaigns for public sector audiences. You will gain exposure to B2B product marketing best practices, go-to-market strategy, and cross-functional collaboration, and you’ll present findings and strategic recommendations to senior leadership across marketing, sales, and product management.

Atlassian supports a flexible, distributed-first work model with virtual interviews and hiring in any country where it has a legal entity. Its Intern program runs 12 weeks (May–August or June–September 2026), is paid, and does not sponsor visas (not eligible for F1/J1). The program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a successful Atlassian career. The MBA intern will join the Platform Product Marketing team at an exciting time, helping shape how Atlassian addresses State, Local, and Education customers after the GovCloud FedRAMP Moderate expansion. Core responsibilities include market research on SLED buyers, competitive analysis, creating marketing assets and campaigns for public sector audiences, and presenting strategic findings to senior leadership across marketing, sales, and product management.

At Atlassian, work is flexible and distributed-first with virtual interviews, hiring in any country where they have a legal entity, and a 2026 internship of 12 weeks that does not provide F1/J1 eligibility or sponsorship. The internship program offers hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set interns up for a successful Atlassian career. The Platform Product Marketing MBA Intern will lead a high-impact research and insights initiative to compare the Atlassian Cloud Platform with Microsoft and ServiceNow on Openness, Data, AI, and Trust, translating findings into messaging and campaign assets. Responsibilities include designing and executing a short survey for DC and Cloud customers, analyzing awareness and blockers, and delivering a slide report with key findings and media-ready stats, plus a competitive positioning deep dive with narrative maps, SWOT, and a battlecard. They will synthesize a narrative hierarchy, shortlist messages to test in paid media, and propose a simple measurement framework for platform share of voice and executive-targeted mentions.

- Atlassian supports flexible, distributed-first work with virtual interviews and hires in any country where it has a legal entity. - The Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to empower students for a successful Atlassian career; the position is not eligible for F1/J1 visas, offers no sponsorship, and runs for 12 weeks between May–August or June–September 2026. - The Platform Product Marketing MBA Intern role will drive a high-impact research and insights initiative to shape the H2 integrated platform campaign, quantifying how current customers perceive the Atlassian Cloud Platform versus Microsoft and ServiceNow across Openness, Data, AI, and Trust, and translating insights into messaging, assets, and measurement. - Responsibilities include designing and executing a short survey with DC and Cloud customers to assess awareness and perception, identifying blockers and perceived alternatives, and delivering a slide report and executive summary with key findings and 2–3 media-ready headline stats. - It also involves a competitive deep dive into Microsoft and ServiceNow messaging across channels, mapping narratives by persona, producing a teardown deck with positioning maps and SWOT, plus a battlecard for sales enablement, and synthesizing a narrative hierarchy and a test set for paid media along with a simple measurement framework for platform share of voice and executive-channel mentions.

Atlassian operates as a distributed-first company with flexible work locations, conducts interviews virtually, and hires in any country where it has a legal entity. Its Intern program runs 12 weeks (May–Aug or Jun–Sept 2026), emphasizes hands-on training, mentorship, and professional growth, and is not eligible for F1/J1 or any work sponsorship. The Your Future Team section centers on Loom, Atlassian’s video platform, and the MBA Product Marketing intern role focuses on shaping Loom’s go-to-market strategy and campaigns. Intern responsibilities include leading a project to expand Loom users’ real-world use cases and potentially launching a campaign, plus conducting market and competitive research to identify differentiation. They also involve supporting senior PMMs with sales enablement, contributing to marketing strategies and campaigns, and analyzing campaign performance to provide improvement insights.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where it has a legal entity. The 12-week internship program (May–Aug or Jun–Sep 2026) offers hands-on technical training, mentorship, and social opportunities, and does not provide F1/J1 sponsorship. The Loom MBA Intern role focuses on Loom, Atlassian’s video collaboration product, and aims to shape how teams communicate through video. You’ll work with experienced marketers on go-to-market strategy, campaign execution, competitive research, product launches, and sales enablement to drive Loom adoption. Responsibilities include leading a project to expand Loom’s library of real-world use cases with a potential campaign launch, conducting market research, supporting sales enablement, contributing to marketing strategies, and analyzing campaign performance for improvements.

At Atlassian you can work office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. In this role, you will partner with direct sales, partners, and large account teams on Fortune 500 customers to map customer problems to Atlassian solutions and optimize your account territory. You’ll conduct customer discovery, identify pain points, uncover cross‑product opportunities, and serve as a product expert to articulate the value of Atlassian software and how it can transform their work. You’ll lead value‑based demonstrations, address customers’ technical needs to gain buy‑in, forge strong partnerships with aligned account executives, and document product feedback and competitive intelligence to inform internal development. Qualifications include 5+ years in enterprise pre‑sales with excellent communication and presentation skills, comfort across business and technical contexts, a customer‑centric mindset, and a proven ability to build executive relationships within a globally distributed SE team serving Global 2000 companies.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where we have a legal entity, with virtual interviews and onboarding as part of our distributed-first approach. In pre-sales, you’ll partner with direct sales, partners, and large account teams on Fortune 500 customers to understand their business problems, map them to Atlassian products, and identify cross-product opportunities. You’ll act as a product expert, leading value-based demonstrations, articulating how the full Atlassian portfolio works together, and guiding customers’ technical needs to secure buy-in. You’ll track feedback, competitive intelligence, and opportunities, advocate for product improvements, and continuously learn to refine pre-sales and sales processes. You’ll join a globally distributed SE team working with Global 2000 companies, collaborating with sales to deliver an enterprise experience, and you should be customer-centric, collaborative, and growth-minded with 5+ years in enterprise pre-sales.

Atlassian offers flexible work locations—office, home, or hybrid—with virtual interviews and onboarding, hiring in any country with a legal entity, to support employees’ family and personal goals. They serve over 250,000 customers worldwide with collaboration software, and the Solutions Engineering team focuses on value selling, working as a team, and a distributed-first culture. The role is Principal Pre-Sales Solutions Engineer for Mid-Market, a senior technical leader who handles the territory’s most strategic and complex opportunities while mentoring others and setting standards. Responsibilities include partnering with account executives, deeply engaging with customers to uncover needs, delivering value-based demonstrations, guiding technical requirements, leading by example, and acting as a voice of the field to influence roadmaps and team culture. Requirements include 8+ years in pre-sales or solutions engineering, strong leadership and communication skills, strategic problem solving, ownership, growth mindset, with bonus fluency in another language; the team is globally distributed and values action, collaboration, and continuous learning.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally wherever they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company serves over 250,000 customers worldwide, helping teams unleash their potential with collaboration and productivity software, and the Solutions Engineering team focuses on value selling to show how the products address real business outcomes. The Principal Pre-Sales Solutions Engineer for Mid-Market is a senior technical leader who handles the most strategic and complex opportunities, mentors peers, and helps set standards for technical excellence and team culture. Responsibilities include leading senior mid-market opportunities, partnering with account executives to drive outcomes, engaging with customers to uncover needs, delivering value-based demonstrations, guiding technical requirements, and acting as a voice of the field to influence product direction. Requirements include 8+ years in pre-sales or solutions engineering, strong leadership and communication skills, the ability to translate business needs into solutions, a growth-minded, collaborative approach, with a bonus for fluency in additional languages; the role is part of a globally distributed SE team that values action, collaboration, and continuous learning.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where it has a legal entity. The Intern program runs for 12 weeks (May–Aug or Jun–Sept 2026) and offers hands-on technical training, dedicated mentorship, and social connections, but it does not sponsor F1/J1 visas. The MBA internship sits within the Platform Product Marketing team, focusing on State, Local, and Education (SLED) customers after the GovCloud launch to expand government opportunities. Interns will gain experience in market and competitive research, messaging, and strategy development, while collaborating with marketing, product management, and sales to impact public-sector growth. Responsibilities include researching SLED challenges and buying behaviors, analyzing competitors, creating marketing assets and campaigns for public sector audiences, and presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

Atlassian supports a distributed-first, flexible work setup with virtual interviews and hires in any country with a legal entity. The Intern program is 12 weeks (May–Aug or Jun–Sept 2026), paid, and includes hands-on training, mentorship, and social connections, but is not eligible for F1/J1 and does not offer work sponsorship. The Your Future Team places MBA interns in Platform Product Marketing as a time of expansion into US government and international government opportunities after the launch of Atlassian Government Cloud and FedRAMP Moderate. The role focuses on addressing State, Local, and Education customers (SLED) by conducting market and competitive research, supporting marketing assets and campaigns for public sector audiences, and gaining exposure to B2B product marketing, go-to-market strategy, and cross-functional collaboration. Interns will present findings and strategic recommendations to senior leadership and have the opportunity to help shape Atlassian’s approach in this new government-focused business area.

Atlassian offers flexible work arrangements and interviews conducted virtually as a distributed-first company, hires in any country with a legal entity, and provides a 12-week paid internship in 2026 (May–Aug or Jun–Sept), not eligible for F1/J1 or sponsorship. The Internship program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful Atlassian career. The specific role is a Product Marketing MBA Intern on Atlassian’s Platform Product Marketing team to drive a high-impact research initiative that compares customer perceptions of the Atlassian Cloud Platform against Microsoft and ServiceNow across Openness, Data, AI, and Trust, translating insights into messaging and campaign recommendations. Responsibilities include designing and executing a short buyer/perception survey, analyzing awareness and blockers, delivering a slide report with executive summary and media-ready stats, and conducting a competitive deep dive to map messaging by persona, produce a teardown deck with SWOT and positioning maps, and create a sales enablement battlecard. The work also involves synthesizing findings into a narrative hierarchy, proposing messages to test in paid media, and outlining a simple measurement framework for platform share of voice and executive-targeted mentions.

Atlassian supports a flexible, distributed-first work model with virtual interviews and hiring in countries with legal entities. The intern program is a 12-week paid opportunity (May-August or June-September 2026) focused on hands-on training, mentorship, and career development, not eligible for F1/J1 or sponsorship. The role is as an MBA Product Marketing Intern in Atlassian’s Platform Product Marketing team, aimed at an insights project to shape the H2 integrated platform campaign by comparing Atlassian Cloud Platform with Microsoft and ServiceNow on Openness, Data, AI, and Trust. Responsibilities include designing a customer and buyer perception study, analyzing awareness and blockers to adoption, and delivering a slide report with key findings and media-ready stats, plus a competitive deep dive with SWOT, personas, and a battlecard. The work also involves synthesizing findings into a narrative hierarchy and testing messages for paid media, along with proposing a simple measurement framework for platform share-of-voice and mentions in executive-targeted channels.

Atlassian embraces a distributed-first, flexible work culture with virtual interviews and hires in any country where it has a legal entity. The Intern program lasts 12 weeks (May–Aug or Jun–Sep 2026), is paid, emphasizes hands-on training, mentorship, and social connections, and does not sponsor work visas or accept F1/J1 students. The Your Future Team is Loom, Atlassian's video communication platform, and the role is a Product Marketing MBA Intern focused on Loom. You will collaborate with experienced marketers on go-to-market strategy and campaign execution, gaining experience in competitive research, product launches, community activations, and sales enablement. Key responsibilities include leading a project to expand Loom customers' real-world use cases and potentially launching a campaign, conducting market research, supporting sales enablement programs, contributing to marketing strategies, and analyzing campaign performance for improvements.

Atlassian supports flexible work and a distributed-first model with virtual interviews and hiring in any country where they have a legal entity. Their intern program provides hands-on training, mentorship, and growth opportunities, runs for 12 weeks in 2026, and does not sponsor work visas (F1/J1 not eligible). Loom, Atlassian’s video platform, is the focus area for the Product Marketing MBA Intern, who will help shape how teams communicate and collaborate through video. You will collaborate with experienced marketers on go-to-market strategy and campaign execution, gaining hands-on experience in competitive research, product launches, community activations, and sales enablement. Responsibilities include expanding Loom’s real-world use-case library, conducting market and competitive analysis, supporting sales enablement with messaging, contributing to marketing strategies, and analyzing campaign performance for insights.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where it has a legal entity, and provides details at go.atlassian.com/distributed. The Atlassian Intern program blends hands-on technical training, mentorship, and social connections to set students up for a successful career; the role is not eligible for F1/J1 and does not sponsor work visas; the paid internship lasts 12 weeks from May–August or June–September 2026. The Your Future Team invites MBA interns to join the Platform Product Marketing team at a pivotal moment, as Atlassian Government Cloud expands to government customers and explores non-US opportunities, focusing on SLED. As an MBA Product Marketing Intern, you’ll shape how Atlassian addresses SLED needs, working with experienced marketers, product managers, and sales leaders, and gaining hands-on experience in market and competitive research, messaging, and strategy development. Responsibilities include conducting market research on SLED customers, analyzing competitors to differentiate Atlassian, supporting marketing assets and campaigns for public sector audiences, gaining exposure to B2B product marketing, GTM strategy, and cross-functional collaboration, and presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

At Atlassian, work is flexible and distributed-first, with all interviews conducted virtually; they hire in any country where they have a legal entity, and more details are at go.atlassian.com/distributed. The Intern program offers hands-on technical training, mentorship, and strong social connections to set up a successful career, but it is not eligible for F1/J1 students and does not provide sponsorship, with a 12-week paid schedule between May-August or June-September 2026. You’ll join the Platform Product Marketing team as an MBA intern at an exciting time, focusing on the GovCloud FedRAMP Moderate launch and expanding to US government customers while exploring non-US opportunities, shaping the approach to State, Local, and Education (SLED) customers. The role provides hands-on marketing experience in market and competitive research, messaging, and strategy development, with real impact on growth in the public sector and collaboration with seasoned marketers, product managers, and sales leaders. Primary responsibilities include conducting market research on SLED buyers, analyzing competitors, creating marketing assets and campaigns for public sector audiences, and presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

At Atlassian, there is a distributed-first, flexible-work culture with virtual interviews and hires in any country where the company has a legal entity. The paid 12-week internship runs May–August or June–September 2026, is not eligible for F-1/J-1 visas, and provides no sponsorship. The Intern program combines hands-on training, mentorship, professional growth, and social connections to set up a successful and impactful career. The MBA Intern in Platform Product Marketing will lead competitive and market research to compare Atlassian Cloud Platform against Microsoft and ServiceNow on Openness, Data, AI, and Trust, translating insights into messaging, assets, and measurement. They will design a buyer perception survey, conduct a competitive deep-dive, produce a teardown deck and battlecard, and propose a narrative hierarchy plus a simple measurement framework for platform share of voice and executive-channel coverage.

Atlassian promotes flexible, distributed work and conducts all interviews virtually, hiring in any country where it has a legal entity. The Atlassian Intern program is a 12-week paid internship (May–August or June–September 2026) that provides hands-on technical training, mentorship, and professional/social connections, but is not eligible for F1/J1 visas or any sponsorship. The Platform Product Marketing Intern will lead a high-impact research and insights effort to compare the Atlassian Cloud Platform against Microsoft and ServiceNow across Openness, Data, AI, and Trust, turning insights into messaging, campaign assets, and measurement. Responsibilities include designing and executing a short quantitative survey, analyzing awareness and blockers, delivering a slide report with key findings and media-ready stats, and conducting a competitive deep dive with persona-based messaging, a teardown deck, SWOT, and a sales-enablement battlecard. The role also involves synthesizing research into a narrative hierarchy and test messages for paid media, plus proposing a simple measurement framework for platform share of voice and executive-targeted mentions.

Atlassian supports flexible work and hires globally where they have a legal entity, with all interviews conducted virtually. The Intern program offers hands-on training, mentorship, and social connections to accelerate careers, and this role is not eligible for F1/J1 or sponsorship, running 12 weeks in 2026 (May–Aug or Jun–Sept). The position is a Product Marketing MBA Intern for Loom, Atlassian's video communication platform. The intern will collaborate with experienced marketers on go-to-market strategy, campaigns, and gain experience in competitive research, product launches, community activations, and sales enablement. Responsibilities include leading a project to expand Loom customers’ real-world use cases (with a potential campaign launch), conducting market and competitive analysis, supporting sales enablement, contributing to marketing strategies, and analyzing campaign performance for improvements.

Atlassian embraces a distributed-first, flexible work model with virtual interviews and hiring in any country where it has a legal entity. The Intern program combines hands-on training, mentorship, professional growth, and strong social connections, but is not eligible for F1/J1 visas and does not offer work sponsorship; the program runs for 12 weeks between May–August or June–September 2026. You’ll join Loom, Atlassian’s video platform, as a Product Marketing MBA Intern focused on Loom, helping shape how teams communicate and collaborate through video. Responsibilities include leading a project to expand Loom’s real-world use cases and potentially launching a campaign to promote them, plus conducting market research and competitive analysis to differentiate Loom. The role also involves supporting senior PMMs with sales enablement, contributing to marketing strategies and campaigns, and analyzing campaign performance to provide actionable insights.

Atlassian is a distributed-first company offering flexibility to work where teams collaborate best, with virtual interviews and hiring in any country where they have a legal entity. Their Intern program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to help students start successful careers. The internship position is based in British Columbia and requires willingness to work there; Canada work visa sponsorship is not available now or in the future, though students with valid permits can apply. The Future Team roles involve powering a fast-growing company through data, reporting, and analytics, delivering nuanced analysis, insights, and recommendations for a market-leading product. Key responsibilities include collaborating with cross-functional teams to identify high-impact data science projects, improving user journeys by analyzing large data trends, guiding measurement culture and experiments, building dashboards, and translating insights into product improvements with product managers and engineers.

Atlassian operates as a distributed-first company with flexible work locations and virtual interviews, hiring in any country where they have a legal entity. Their Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare interns for a successful career. The position is based in British Columbia and candidates must be willing to work from that location, with Canada work visa sponsorship not available for current or future openings; candidates with a student or open work permit are welcome to apply. The role involves collaborating with cross-functional teams to identify and prioritize high-impact data science projects aligned with business goals and analyzing large data to improve user journeys and customer value. It also includes building dashboards, guiding measurement culture and experiments, and translating insights into product improvements with product managers and engineers.

The Cloud Support Engineer (EMEA) provides multi-channel support (chat and email) for Atlassian products, and is responsible for isolating, diagnosing, reproducing, and fixing technical issues promptly. The role requires a motivated self-starter and self-learner with strong customer service and technical problem-solving skills, who embraces challenges and can work EMEA hours plus weekend coverage as needed. Atlassian offers a dynamic, energetic, and collaborative environment guided by values such as Open Company, Play as a team, Build with heart & balance, Be the change you seek, and Don’t #@!% the customer, with flexible work location options. You will resolve customer configuration issues, respond to questions by email and chat, ensure processes and standards are followed, identify gaps, propose solutions, and drive collaborative discussions within the team. You will ensure customers have a positive experience with Atlassian Cloud products by understanding use cases, performing troubleshooting, devising workarounds for product bugs, and providing ad-hoc guidance on implementing Confluence Cloud or Atlassian Access to customers, internal teams, and partners.

The Cloud Support Engineer (EMEA) provides multi-channel support (chat and email) for Atlassian products and is responsible for isolating, diagnosing, reproducing, and fixing technical issues quickly. The ideal candidate is a motivated self-starter and self-learner with strong customer service and problem-solving skills, who can work EMEA hours and occasionally weekends. Atlassian offers a fun, casual, collaborative environment with values like Open Company, Play as a team, Build with heart & balance, Be the change you seek, and Don’t #@!% the customer, plus flexible work locations. Responsibilities include resolving customer configuration issues, responding to questions via email and chat, following standard processes, and identifying gaps and proposing solutions while driving collaborative discussions. The role involves ensuring positive experiences with Atlassian Cloud products, understanding customer use cases, performing troubleshooting, implementing workarounds for product bugs, and providing ad-hoc guidance to customers, internal teams, and partners on implementing Confluence Cloud or Atlassian Access.

Atlassian offers flexible, distributed work options (office, remote, or hybrid) with virtual interviews and onboarding, hiring across countries where they have a legal entity. Atlassian's products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work and are trusted by the Fortune 500 and companies like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, and driving revenue targets, while advocating for customers and feeding feedback to product and engineering. Collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers is essential to deploy Atlassian at scale, guided by Atlassian values. The role involves developing named account or territory plans, executing sales strategies, prospecting and qualifying leads, performing product demos, presenting contracts and pricing, providing forecasts, staying current on market trends, and occasional travel for client meetings and industry events.

Atlassian offers flexible work options—office, remote, or a mix—and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company aims to unleash every team’s potential with products like Jira Software, Confluence, and Jira Service Management, used by Fortune 500 firms and organizations such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-selling and expanding usage, fostering relationships, and achieving revenue targets while advocating for customers and feeding their feedback to product and engineering teams. This work is done in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, and is guided by Atlassian values to deploy and scale solutions. Key duties include developing named account or territory plans, implementing sales strategies for growth, prospecting and qualifying leads, presenting solutions and contracts, providing forecasts, staying informed on industry trends, and occasional travel for client meetings and events.

Zendesk QA (formerly Klaus) is hiring for a hybrid role in Estonia to build and improve customer feedback and quality assurance tools at scale for Zendesk’s platform used by over 170,000 businesses. The tech stack centers on TypeScript and Node.js with GraphQL and Kafka, and also touches Golang, Java, PostgreSQL/MySQL, REST/gRPC, plus Kubernetes, AWS, and GitHub Actions in a monorepo. You’ll focus on a full-stack Node.js survey-sending service, with opportunities to work on other parts of the QA app, while optimizing performance, implementing security/data protection, performing code reviews, and writing automated tests in 2-week sprints with a high degree of independence. Requirements include at least 2 years of full-stack Node.js experience (or equivalent), solid SQL/database knowledge, experience with cloud-native technologies (Kubernetes, Docker, AWS), and strong English communication for remote collaboration. Zendesk emphasizes a diverse, inclusive workplace, notes that AI screening may be used in hiring, offers accommodations for disabilities, and supports hybrid work with offices worldwide.

The Renewal Manager in Krakow will partner with Customer Success and Sales to help Zendesk customers align their subscriptions with current and future needs, maximize value, and reduce churn. Key responsibilities include leading renewal negotiations to minimize discounts and extend terms, qualifying expansion opportunities, identifying high-risk customers, building save plans with CS and Sales, providing feedback on customer requirements, managing the renewal process and Salesforce opportunities, and mentoring Associate Renewal Representatives to maintain an 87% GRR renewal rate and hit quarterly/annual goals. Qualifications require 3+ years of experience renewing and managing customer accounts, fluent English, with French or German preferred, excellent communication skills, and experience negotiating SaaS contracts/pricing and working with Salesforce. The role is hybrid, requiring in-person attendance at a Krakow office part of the week with the specific schedule determined by the hiring manager. The Poland base salary range is zł114,000 to zł170,000 per year, with potential bonuses and benefits; Zendesk also emphasizes equal opportunity employment, diversity and inclusion, and accommodations for applicants with disabilities.

Zendesk is hiring a Corporate Account Executive to grow its corporate SaaS customer base and deepen relationships by aligning solutions to customers’ goals. The role focuses on top-line revenue growth through acquiring new customers, expanding existing accounts, cross-selling, and leading competitive sales cycles with value-based selling. You will build and manage a robust Salesforce pipeline, provide regular forecasts, and collaborate cross-functionally to refine sales strategies and hit KPIs. Qualifications include a BA/BS or equivalent, 2+ years in B2B SaaS sales or solution engineering with a proven track record of meeting or exceeding targets, strong prospecting and negotiation skills, and familiarity with Salesforce, Outreach, and Clari. The position is hybrid with part in-office work, Zendesk emphasizes inclusion and fairness, AI may screen applications per policy, and accommodations are available for applicants as needed.

Zendesk is hiring a Senior Account Executive who is German-speaking to drive revenue in the EMEA region, handling inbound and outbound SaaS sales for mid-market and Fortune 500 clients. The role involves quickly learning the Zendesk platform, addressing small business needs, handling high volumes of inquiries, owning a territory, and delivering high-impact product demos. Requirements include proficiency in German and English, at least 2 years of sales experience (preferably in SaaS), strong communication skills, the ability to manage many opportunities, and a startup/entrepreneurial mindset focused on customer success. The job offers a hybrid/remote model, a 2-week sales bootcamp, ongoing coaching, career development, and benefits like health insurance and PTO. Zendesk commits to diversity and fairness, may use AI screening, and provides accommodations for disabilities as part of being an equal opportunity employer.

This role is a meticulous program management position within Zendesk’s AWS technology alliances team, responsible for managing APN funding and Marketplace programs to support Zendesk’s partnership with AWS, reporting to the Sr. Director and collaborating with Marketing, Sales, Professional Services, Legal, Product, and other teams. Responsibilities include analyzing workflows to create scalable processes for AWS programs (including Proof of Concept and Migration Acceleration Program funding) for Contact Center opportunities, owning APN funding submission tracking, monitoring KPIs, supporting AWS Marketplace private offers, implementing best practices, and integrating new AWS initiatives into existing systems. Basic qualifications include 5–7 years of program management experience with process improvements and automation, knowledge of the APN and its funding programs, experience with the AWS Partner Funding Portal, experience at a global tech company, ability to juggle competing priorities, strong organizational skills, a fail-fast, iterative mindset, and professionalism handling confidential financial information. Preferred qualifications include experience supporting AWS Marketplace processes and private offers. The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid work arrangement, and Zendesk emphasizes diversity, equal opportunity, and accommodations, noting that AI screening may be used in the hiring process.

The job is for a technical Business Systems Analyst to mature Zendesk's Identity and Access Management program, partnering with IAM engineers to implement security best practices and move toward automated least-privilege access using ABAC and RBAC in Okta. Core responsibilities include designing an access model with birthright bundles, identifying reliable user attributes for ABAC-based provisioning, and translating complex business requirements into scalable Okta policies. Okta-specific duties involve directory hygiene governance, promoting dynamic groups over static assignments, and standardizing naming conventions for groups and applications. Operational focus covers scaling SaaS app onboarding via SAML/OIDC, improving Joiner/Mover/Leaver processes, and producing clear documentation while tracing data flows to troubleshoot access issues. Qualifications include proven IAM/BSA experience, Okta expertise, RBAC/ABAC understanding, and strong communication/analytic skills; the role requires being located in or planning to work from Mexico City or Mexico State with a hybrid work setup, and Zendesk emphasizes diversity, inclusion, and reasonable accommodations.

Zendesk is seeking a Senior Analyst for Enterprise Architecture to govern the application landscape, drive rationalization and consolidation, and help the company achieve its strategic goals as an individual contributor working with business, engineering, and IT teams. You will set standards, evaluate technologies, determine whether issues are process or system related, and lead the Enterprise Architecture Review Board to make evidence-based recommendations on new solutions. Responsibilities include analyzing and designing enterprise-wide technology solutions, creating capability models and current/future state diagrams, building cross-functional relationships, managing software requests, and developing dashboards to track applications and costs. Requirements are a bachelor’s or master’s degree in a relevant field, 4+ years in IT architecture or technology deployment (including 2+ years with EA tools/frameworks), and familiarity with EA concepts; preferred skills include the ability to explain complex concepts to technical and non-technical audiences, experience building EA artifacts, executive interaction, change leadership, and Lean-Agile familiarity. The role requires being physically located in Mexico (CDMX or Estado de Mexico) with a hybrid work arrangement, and Zendesk emphasizes diversity, inclusion, AI screening where applicable, and accommodations as needed.

Zendesk is hiring a Problem Manager – ITSM in Pune, India (hybrid) within Employee Services Technology & Operations, focused on root-cause analysis, pattern detection, and proactive fixes to reduce recurring incidents and improve the employee experience. The role covers the end-to-end lifecycle of problem management across Zendesk’s internal IT services, including identifying and eliminating root causes, ensuring long-term stability of applications and platforms, and driving continuous improvement with Service Desk, Business, and Platform teams. Key duties include owning the problem management process, performing RCA for major incidents, facilitating post-incident reviews, partnering with Observability and Monitoring, coordinating with Change Management, and developing KPIs/dashboards to measure metrics like MTBI and recurrence. Required qualifications include 5+ years in ITSM/Service Operations or IT Infrastructure, strong ITIL knowledge, experience with RCA methodologies, familiarity with CMDB/tools, exposure to Observability/Incident Management, plus SQL/data analysis skills and SaaS/cloud experience (AWS/GCP), along with strong stakeholder management and cross-functional collaboration. Nice-to-have credentials include ITIL 4 Practice Manager or Service Strategy cert, automation scripting, Agile/DevOps/SRE knowledge, and prior SaaS or customer-support experience; the role is hybrid with core IST hours, an on-call rotation, and location restrictions to Karnataka or Maharashtra as per the requisition.

Zendesk in India is hiring an Observability & Monitoring Engineer to design, instrument, and operate the telemetry backbone for internal platforms, aiming to improve reliability and the employee experience. The role covers designing the observability stack (metrics, logs, traces, synthetics, RUM), establishing golden signals and SLI/SLOs, building dashboards and dependency maps, and partnering with Incident/Problem/Change teams to speed triage and drive durable RCAs. You will engineer signal over noise with alerting-as-code, automate baselining and anomaly detection, integrate observability with CI/CD, feature flags, CMDB, and collaboration tools, and coach teams on instrumentation and SLO thinking while leading telemetry hygiene and cost optimization. Requirements include 4–8 years in Observability/SRE/Monitoring, hands-on experience with telemetry tools, strong tracing/metrics knowledge, Python, AWS, ITSM fluency, and data mindset (SQL/log queries), plus a solid set of soft skills; nice-to-have items include service maps, synthetic/RUM design, APM tuning, CMDB integrations, and relevant certifications. The role is hybrid and based in India but restricted to Karnataka or Maharashtra, requiring in-office presence part of the week and a follow-the-sun on-call rotation, with Zendesk highlighting its commitment to diversity, AI-based screening policies, and accommodations upon request.

Figma is growing its team of creatives and builders to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The company is hiring a Strategic Program Manager to be a key member of the Product Support leadership, serving as the strategic right hand to the VP and leadership team to shape annual planning, drive cross-functional alignment, and build the planning and prioritization infrastructure for velocity and clarity. Responsibilities include researching and evaluating ideas, developing business cases, leading the annual planning program and prioritization framework, crafting executive narratives, aligning yearly goals, coordinating with Operations and Strategy on risks and resourcing, translating priorities into milestones and OKRs, and shaping communications across the organization. Requirements include 6+ years in strategic program management or similar roles in SaaS, comfort navigating ambiguity and operating autonomously at the leadership level, a systems mindset, strong analytical and quantitative skills, curiosity with a learning bias, and exceptional communication and change-management abilities; Figma also encourages applicants even if their experience doesn’t perfectly match the listed points. This is a full-time role with US-based remote or hub options; compensation includes a base salary range of $122k–$260k for SF/NY hubs, equity and a comprehensive benefits package, pay localization for remote roles, equal opportunity and accessibility accommodations, and candidates are asked to keep cameras on during video interviews with in-person onboarding.

Figma is seeking a Strategic Program Manager to join the Product Support leadership team, reporting to the VP and shaping the next chapter through annual planning and cross-functional alignment. The role includes evaluating ideas, developing business cases, leading the annual planning process, crafting executive narratives, aligning teams on goals, and coordinating budgets, headcount, and change management. Ideal candidates have 6+ years in strategic program management or SaaS environments, thrive in ambiguity, possess strong analytical and communication skills, and can influence senior leaders. It’s a full-time role available from US hubs or remote in the United States, with a salary range for SF/NY hubs and location-based pay for remote roles, plus equity and a broad benefits package. Figma emphasizes its commitment to diversity, offers accommodations for applicants with disabilities, and requires cameras on during video interviews with in-person onboarding if hired.

Figma is growing its team to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere in the world. The Senior Revenue Transformation Manager will lead cross-functional initiatives to transform how revenue is generated, measured, and scaled, aligning pricing and packaging, quote-to-cash processes, systems, and data into a repeatable growth model and serving as the key link between Revenue Operations and other teams. The role owns the revenue tech stack and cross-functional programs that shorten quote-to-cash cycles, reduce manual work, strengthen controls, and unlock new revenue streams at scale, and it is a full-time position available from US hubs or remotely in the United States. Responsibilities include defining and delivering a multi-quarter Q2C roadmap, translating RevOps needs into scalable processes, leading systems design and change management, strengthening SOX controls, supporting M&A and new revenue models, and driving continuous improvement through data-driven insights and dashboards. Requirements include 10+ years in Revenue Operations, Revenue Accounting, Finance Transformation, or related roles with deep SaaS order-to-cash knowledge (ASC 606), hands-on experience with Salesforce and a major billing/ERP platform, cross-functional transformation leadership, plus compensation details (base range for SF/NY hub is $136,000–$260,000) and information on remote pay localization, equity and benefits, diversity and accommodations commitments, and the expectation to keep cameras on during video interviews and attend in-person onboarding.

Figma is growing its team to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration—even with AI-assisted iteration. The Senior Revenue Transformation Manager will lead cross-functional initiatives to transform how revenue is generated, measured, and scaled, linking pricing, packaging, quote-to-cash processes, systems, and data into a repeatable growth model and serving as the main connector between Revenue Operations and other teams. You will own the complex revenue tech stack, drive the Q2C roadmap, translate RevOps needs into scalable processes, lead system design and change management, strengthen controls and SOX compliance, and support M&A and new revenue streams with automated invoicing and revenue recognition guided by data-driven insights. Requirements include 10+ years in Revenue Ops, Revenue Accounting, Finance Transformation, Q2C, or revenue systems, deep SaaS O2C knowledge including ASC 606, hands-on experience with Salesforce and a major billing/ERP (e.g., Stripe Billing, Zuora, NetSuite, Workday), and a proven track record of cross-functional transformation projects. The role can be remote in the US or based in one of Figma’s US hubs (SF/NY), with a base salary range of $136,000–$260,000 (localization for remote roles), equity and comprehensive benefits, and an emphasis on equal opportunity and accommodation, along with a requirement to keep cameras on during video interviews and in-person onboarding.

Figma is hiring a Head of Education to own and scale its global education strategy across K–12, higher ed, and bootcamps, with international expansion and classroom-first product experiences, and the role can be based in a US hub or remotely in the United States. Responsibilities include building and leading the EDU team, defining global playbooks, partnering with Product, Engineering, and Design to address educators’ needs, forging institutional partnerships, ensuring privacy and regulatory compliance, measuring adoption and impact, and representing Figma at conferences and internal leadership moments. Required qualifications include 7+ years in go-to-market strategy, education sales or marketing, international expansion, partnerships, or program management; strong remote leadership across time zones; a data-driven mindset; a track record of taking programs or products from 0→1; deep education-sector knowledge and stakeholder management across government and schools. Nice-to-haves include experience at a high-growth tech company, community-building or education marketing, familiarity with compliance in international markets, and proficiency in additional languages, with an encouragement to apply even if not a perfect match. Compensation includes a base salary range of $180,000–$288,000 for SF/NY hubs (remote roles are localized to 80–100% of range), equity and a wide benefits package, Figma’s equal-opportunity commitment with accommodations available, and interview/onboarding logistics such as cameras-on during video interviews and in-person onboarding.

Figma is growing its team and seeking a strategic Head of Education to scale its global education strategy across K–12, higher education, and bootcamps, shaping products and experiences from classroom use to international expansion. In this full-time role, you’ll build and lead the EDU team, define global strategy and playbooks, drive international expansion with regional programs, and partner with Product, Engineering, and Design to deliver classroom-optimized features that meet educators’ needs. You’ll ensure trust and compliance with legal in each market, forge institutional partnerships with ministries of education, universities, and ecosystem partners, and measure adoption and impact while representing Figma at conferences and internal leadership moments. Requirements include 7+ years in go-to-market strategy, education sales/marketing, international expansion, partnerships, consulting, or program management, strong remote-team leadership, a data-driven mindset, a 0→1 track record, deep education-sector knowledge, and stakeholder management; plus a bonus for experience at high-growth tech companies, community building, and language skills. Compensation details include an annual base salary range for SF/NY hubs of $180,000–$288,000 plus equity and benefits, with remote roles localized to 80–100% of the range, and the company’s commitment to diversity, accommodations, camera-on interviews, and in-person onboarding.

Figma is expanding its team to make design accessible and enable real-time collaboration, prototyping, and AI-driven iteration across teams worldwide. The Compliance Manager will lead third-party vendor security assessments, manage vendor risk, collaborate with internal teams, and coordinate responses to customer security questionnaires and audits to build trust and support sales. Key duties include conducting assessments, embedding risk controls in vendor agreements, developing reporting metrics, preparing security documentation, managing audits, and creating scalable security assurance content. Requirements include knowledge of security frameworks (ISO 27001, NIST, SOC 2), strong communication and project management skills, and experience with customer audits, with desirable extras like audit tools or certifications; roles can be based in SF, Seattle, or NY or remote with localized pay, and the base salary range for SF/NY is $149,000–$288,000. Figma emphasizes diversity, equal opportunity, and disability accommodations; candidates must attend in-person onboarding and keep cameras on during interviews, and data will be processed per the Candidate Privacy Notice.

Figma is expanding its team and seeks a Compliance Manager to lead third-party vendor reviews and customer trust initiatives, with responsibilities split between vendor assessments and communicating security posture to internal stakeholders, based in SF, Seattle, or NY hub. Key duties include conducting and maintaining vendor security assessments, embedding risk controls in vendor agreements, coordinating responses to customer security questionnaires and audits, and creating scalable security assurance content. Desired qualifications include strong understanding of security frameworks (ISO 27001, NIST, SOC 2), excellent communication, experience with audits and questionnaires, and solid organizational skills; certifications like CISA, CRISC, CISSP are a plus. Compensation details indicate an annual base salary range of $149k-$288k for SF/NY, with remote roles localized by location, plus equity and comprehensive benefits; Figma maintains pay transparency and equal opportunity employment. The posting emphasizes Figma's culture of growth, commitment to diversity and accommodations for disabilities, and notes interview requirements (cameras on during video interviews, in-person onboarding) and the Candidate Privacy Notice.

Tempo serves 30,000+ customers including a third of Fortune 500 companies, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and is the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company aims to help everyone work better and operates as a remote-first tech company with a heart, continually innovating its products to improve enterprise productivity. The role is for an experienced QA engineer on Structure for Jira, an agile team that prioritizes working software over extensive documentation and faces challenges like cross-browser compatibility, Jira/Confluence integration, and shipping quality at speed. Responsibilities include planning testing activities, participating in iteration and release planning, conducting requirements, performance, compatibility, and system-level testing, performing exploratory and scripted testing, triaging issues, and communicating with product managers, designers, developers, other QA engineers, and technical writers; candidates should have at least 2 years of manual testing experience, web application testing, knowledge of GET vs POST, basic XSS, and Jira/Confluence experience, with ISTQB, Jira administration, agile experience, mind maps, performance testing, or security testing as advantages. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings plan), training and travel reimbursements, social activities, growth opportunities, and a commitment to equal opportunity and an inclusive culture.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is hiring an experienced QA engineer for Structure for Jira, operating as an agile team that prioritizes working software over documentation and faces challenges like extensive compatibility testing and balancing speed with quality. The role involves planning testing activities, conducting requirements, performance, compatibility, and integration testing, performing exploratory and scripted tests, triaging issues, and coordinating with product managers, designers, developers, and writers. Qualifications include at least 2 years in testing, manual functional/regression/exploratory testing, web app testing, knowledge of the software development lifecycle, and understanding GET vs POST and basic XSS; benefits include remote-first work, unlimited vacation, strong benefits, growth opportunities, and an inclusive, equal-opportunity culture.

Tempo Software serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company seeks to empower workers and operates as a remote-first, globally minded tech company that values innovation, collaboration, and making work smarter. The posted role is for an experienced SRE in Tempo’s European team, responsible for designing and maintaining infrastructure on AWS with Kubernetes, CI/CD, monitoring, on-call support, and ensuring security and compliance. Requirements include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, AWS, and strong monitoring, with desirable extras like Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin app support, and Atlassian ecosystem experience; the company also highlights benefits, equal opportunity employment, and English resume submission.

Tempo serves 30,000+ customers—including a third of Fortune 500—offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and originated in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help everyone work better and strives to be a tech company with a heart, inviting you to join as it continues to innovate and expand. The SRE role sits in the European SRE team within the global SRE organization, focusing on designing, building, and maintaining stable, scalable, cost-efficient infrastructure for multiple Tempo products, including CI/CD, AWS deployments, Kubernetes, automation, monitoring, and on-call support. Requirements include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, cloud deployment (AWS or similar), software design patterns, and proficiency in at least one programming language, with preferred skills in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem familiarity. Perks include remote-first work, comprehensive benefits, training reimbursement and other incentives, opportunities for growth, an inclusive culture, optional in-person meetups and travel to international offices, and a focus on impact, collaboration, and continuous learning.

Tempo serves over 30,000 customers (including a third of Fortune 500 companies) with a suite of integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools designed to help teams work better from vision to value. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted Atlassian ecosystem partner, pursuing ongoing innovation with award-winning products. The SRE role involves designing, implementing, and maintaining infrastructure on AWS, building CI/CD pipelines, deploying at enterprise scale with Kubernetes and Docker, automating build, release, and monitoring, and participating in on-call rotations, within Tempo's European SRE team and the broader Global SRE organization. Candidates should have 6+ years of experience with strong Kubernetes, Docker, Git, Linux, Bash, and Terraform skills, cloud deployment experience (AWS), solid monitoring expertise, and programming ability, with pluses for Helm, FluxCD, Datadog, and Atlassian ecosystem work. Tempo emphasizes impact, innovation, collaboration, and growth in a remote-first culture with comprehensive benefits and an equal-opportunity workplace, inviting English-language applications.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007, Tempo has evolved from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help everyone work better. The SRE role sits in the European SRE team, part of the Global SRE group, focused on building stable, scalable, cost-efficient infrastructure and supporting CI/CD on AWS with Kubernetes, automation, monitoring, and on-call duties. Requirements include 6+ years of experience and strong skills in Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, AWS, software design patterns, and programming, plus collaboration and quick learning, with desirable experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem. Perks include remote-first work, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and an equal opportunity employer; resume should be submitted in English to join Tempo and help shape enterprise productivity software.

Tempo Software serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007, Tempo has evolved from a time-tracking tool into the #1 time management add-on for Jira, expanding within the Atlassian ecosystem. They are hiring an SRE to join the European SRE team and the larger Global SRE team to build stable, scalable, cost-efficient infrastructure for Tempo products. Responsibilities include designing and maintaining infrastructure on AWS with Kubernetes, CI/CD pipelines, automation, monitoring, on-call support, and ensuring security and compliance. Requirements include 6+ years of relevant experience, strong Kubernetes/Docker/Linux/Terraform skills, cloud deployment expertise (AWS or similar), programming ability, and preferred experience with Helm, FluxCD, Datadog, and Atlassian ecosystem, along with a remote-first environment and inclusive culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it started in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better and is a tech company with a heart, continually innovating its products and expanding solutions to help the world work smarter. The SRE role is within the European SRE team, part of the global SRE function, building infrastructure to support engineering with responsibilities including design/maintenance of infrastructure, CI/CD pipelines, AWS deployments, Kubernetes, automation, monitoring, on-call support, and security/compliance. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, and Terraform skills, Prometheus monitoring, cloud deployment with AWS or other providers, knowledge of software design patterns, proficiency in at least one programming language, and excellent communication, with nice-to-have items such as Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin experience, and Atlassian ecosystem development. Tempo offers a remote-first environment, comprehensive benefits, training and travel perks, diverse teams, opportunities for impact and growth, and a commitment to equal opportunity and inclusive culture, with resumes encouraged in English.

Tempo serves 30,000+ customers, including about a third of the Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and it began in 2007 as a time-tracking project, now becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help everyone work better and continues to innovate its products to help the world work smarter, not harder. The SRE role involves designing, implementing, and maintaining infrastructure; building CI/CD pipelines; deploying on AWS with Kubernetes; automating build, release, and monitoring; and ensuring security, compliance, high availability, and observability, with on-call rotation as part of the European SRE team and the larger Global SRE team. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform skills, cloud deployment experience (AWS or similar), Prometheus monitoring, software design patterns, and proficiency in at least one programming language, plus excellent communication and collaboration; nice-to-haves include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin experience, and Atlassian ecosystem familiarity. Tempo offers a remote-first environment, great benefits, professional development opportunities, a diverse and collaborative culture, and an inclusive equal-opportunity workplace, with instructions to submit an English resume.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Founded in 2007, Tempo grew from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help everyone work better. As an SRE in the European team (part of the Global SRE team), you will design, implement, and maintain infrastructure, CI/CD pipelines, deploy on AWS, work with Kubernetes, automate build, release, and monitoring processes, and participate in on-call rotations while ensuring security and compliance. Candidates should have 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform; solid cloud deployment experience (AWS or similar), proficiency with Prometheus and monitoring, software design patterns, and at least one programming language, plus being a great team player eager to learn; bonus points for Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and Atlassian ecosystem experience. Tempo offers a remote-first environment with benefits such as health/dental/vision, savings plans, training reimbursement, travel opportunities, diverse teams, and equal opportunity employment; resumes should be in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help modern teams deliver value. The company began in 2007 as a time-tracking tool and has grown into the leading time management add-on for Jira within the Atlassian ecosystem, committed to helping everyone work better while maintaining a tech company with heart. The role is Senior Backend Developer for Structure for Jira Cloud, collaborating with product managers, designers, developers, QA, and writers to build one of Tempo’s flagship products. Responsibilities include writing efficient, testable code in Kotlin/Java, creating unit and integration tests, performing code reviews, solving user-centric engineering problems, and helping maintain Atlassian plugins used by thousands of users worldwide. Requirements include 4+ years of server-side Java/Kotlin experience (at least 1 year Kotlin), a CS degree, API design skills, experience with scalable distributed systems and technologies like Kubernetes, Cassandra, Kafka, Akka, strong Java concurrency knowledge, and excellent remote communication in English, with benefits such as remote-first work, unlimited vacation, growth opportunities, and an equal-opportunity workplace.

At Appfire, you can choose where you work, enjoy flexible time off, and pursue growth through online learning, leadership programs, and internal mobility in a remote-first culture. The Engineering Manager role leads software engineers across Acceleration or Core streams for products like BigPicture Enterprise, 7pace Timetracker, and JMWE, shaping the technical roadmap and translating engineering work into business outcomes with cross-functional collaboration. Required experience includes 7+ years in software development with 3+ in a management role, strong cloud architecture knowledge, high-availability and observability practices, and proven stakeholder management. Benefits include equity, Appfire University, CSR volunteering days, remote work flexibility, 25 days of vacation, and a new office building (GORA). Appfire is a 850+ employee, remote-first company across 28 countries, with awards, ISO 27001/27017 and SOC 2 certifications, and a broad customer base including Fortune 500, all while upholding equal employment opportunity.

Appfire is a remote-first company that supports choosing where and how you work, emphasizes work-life balance, and offers learning platforms and internal mobility to grow on your terms. The Engineering Manager will lead engineers in the Acceleration or Core streams, owning technical roadmaps for products like BigPicture Enterprise and JMWE, and will drive alignment between engineering, product, design, and other stakeholders. Requirements include 7+ years in software with 3+ in leadership, strong cloud architecture literacy (GCP/AWS/Azure), high availability and observability expertise, and a proven ability to translate engineering work into measurable business outcomes. Benefits include equity, home office allowance, various stipends, Appfire University, 26 days of PTO plus Wellness Days, private healthcare, life insurance, volunteering days, and an indefinite contract from day one. Appfire has 850+ employees across 28 countries, CSR through Appfire Town and Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), and a growing ecosystem of partners and high-profile customers.

Appfire is a remote-first company with 850+ employees across 28 countries that lets you choose where you work and balances life with flexible time off and internal mobility, supported by decades of collective wisdom on remote work. They are seeking an Engineering Manager to lead engineers in the Acceleration or Core streams for products like BigPicture Enterprise, 7pace Timetracker for Jira, Advanced Tables for Confluence, and JMWE, aligning engineering work with business outcomes and cross-functional collaboration. The role requires setting a long-term technical vision, guiding system design for scalability and reliability, driving delivery improvements, and developing the team through coaching and scalable processes. Requirements include 7+ years in software development with 3+ years in management, strong cloud architecture knowledge (GCP/AWS/Azure), experience with high availability and observability (SLOs, MTTR), and excellent cross-functional communication. Appfire offers equity, a 50€ monthly work-from-home allowance, learning platform access, 25 days of paid leave with reduced summer hours, private healthcare, and volunteering days, and the company is globally recognized with CSR initiatives, ISO/SOC certifications, and a broad roster of notable customers and partners.

The role involves designing, building, and maintaining features for the Admin Center and AI-powered Admin Copilot, delivering frontend work with JavaScript/TypeScript/React while contributing to backend services, integrating LLM-based features to automate admin tasks, and owning components end-to-end from design to deployment and monitoring. Must-have qualifications include 6–8 years of full-stack or frontend-focused experience, strong JS/TS/React skills, backend experience in Java or similar OO languages, exposure to AI/ML/LLM features in production, and the ability to design scalable, user-centric solutions with strong problem-solving and collaboration skills. Nice-to-have skills include experience with cloud platforms (Azure/AWS/GCP), familiarity with prompt engineering, vector databases, or AI agent orchestration, plus awareness of accessibility, performance, and security, and experience with internal platforms or extensibility frameworks. The role requires candidates to be physically located in Karnataka or Maharashtra, with a hybrid work arrangement that includes part-time onsite presence as determined by the hiring manager. Zendesk emphasizes a calm, inclusive customer experience, notes that AI may be used to screen applications, and supports equal opportunity employment with commitments to diversity and accommodations for disabilities; candidates can contact the company for reasonable accommodations.

Zendesk is seeking a Senior ML Engineer to strengthen its retrieval-augmented generation (RAG) platform used across customer-service channels for 125,000+ brands, helping end-users quickly find answers in knowledge bases. You will deliver AI-powered features using cutting-edge LLMs, collaborate with Product, ML Scientists, and other engineers, mentor juniors, ensure service stability, and contribute to technical design and clean code, while addressing scaling, new use cases, speed/cost optimization, and multi-context reasoning. Requirements include 4+ years building Python ML systems, solid server-side architecture knowledge, cloud deployment experience (AWS/GCP/Azure), the ability to build scalable software, strong communication, and a collaborative, self-managed agile mindset; preferred include experience with LLMs at scale, RAG design, AWS, and data-driven experimentation. The tech stack features Python (and some Ruby), AWS, data stores like RDS MySQL, Redis, S3, Elasticsearch, Kafka, and Athena, with Kubernetes and Docker, Kafka for streaming, and monitoring via Datadog and Sentry. Zendesk offers an inclusive, hybrid work culture with ownership of features at scale, growth opportunities, flexible hours, development funds, and remote-friendly options, along with a commitment to diversity and candidate privacy and an acknowledgment that AI screening may be used in hiring.

Zendesk seeks a RevOps-focused professional to optimize CPQ and Zuora with emphasis on usage-based pricing, collaborating with RevOps, IT, Growth & Monetization, Sales, and Product, and integrating AI to improve decision-making and operational efficiency. The role entails end-to-end project ownership, change management, design/review of system updates, and supporting collections and system integrations to drive efficiency and accuracy in financial operations, plus participation in product launch prep and testing. You will design and coordinate training programs for the RevOps team, leverage AI and automation to enhance training, develop KPIs to measure training and pricing initiatives, and document workflows for quoting, billing, and provisioning. Qualifications include a bachelor’s in a relevant field, 3+ years of experience in finance support/sales ops/training/instructional design, proficiency with G-Suite and Zoom (Salesforce/Zuora familiarity a plus), and strong written/verbal communication and analytical skills, with experience working with remote/global teams. The Poland base salary range is PLN 109,000 to PLN 163,000, with actual compensation based on experience and capabilities and may include bonuses or incentives; the role is hybrid with some in-office requirements, Zendesk is an equal opportunity employer that supports diversity and accommodations, and AI may be used to screen applications per company guidelines and applicable law.

The Renewals Specialist supports the Renewals team to ensure smooth, timely, and customer-centric SaaS contract renewals through administrative tasks and cross-functional coordination. Responsibilities include tracking renewal dates in CRM (e.g., Salesforce), sending renewal reminders, assisting with quotes and contract documentation, coordinating with Sales, Customer Success, and Legal, maintaining renewal pipeline status, responding to renewal inquiries via a ticketing system, and helping with customer check-ins and feedback gathering. Core competencies include foundational product and renewal policy knowledge, relationship management, effective communication and conflict resolution, basic analytical skills for forecasting, and negotiation. Qualifications include a bachelor’s degree or relevant internship/entry-level experience, strong attention to detail and organization, CRM familiarity, a customer-first mindset with eagerness to learn, and excellent written and verbal communication. The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid arrangement requiring in-office attendance part of the week, while offering remote flexibility, reflecting Zendesk’s culture of inclusion and flexibility, and with AI screening and accommodations available as needed.

Zendesk’s Madison office is hiring a Staff Software Engineer for the Search ETL team to help reinvent the backbone of Zendesk’s global search platform. You’ll work on Zendesk Support, shaping a system that ingests billions of data points daily and guide a multi-year modernization of internal platform offerings. Responsibilities include building and maintaining scalable data delivery systems in Ruby on Rails, driving architectural modernization, owning end-to-end solutions, collaborating with product, design, and engineering teams, and contributing to operational excellence with canary deployments, incident response, and monitoring. Requirements emphasize strong Ruby-based data pipelines, experience with messaging systems like Kafka or SQS, relational and NoSQL databases, modern CI/CD and containerization (GitHub Actions, Kubernetes on AWS), and strong communication and mentorship skills. Nice-to-have items include AI-driven data augmentation, Java production experience, and interest in platform modernization; Zendesk may use AI to screen applications, offers a hybrid work model, a base salary range of $164,000-$246,000, and a commitment to diversity, inclusion, and growth opportunities.

The posting is for an AI Agent Engineer at Zendesk, highlighting Gen3—a cutting-edge, goal-oriented AI agent system that uses multi-agent architectures and LLMs to reason, plan, and adapt in real time. The role centers on designing, developing, and deploying autonomous agents that leverage LLMs to streamline operations and handle complex, multi-step tasks, while effectively communicating technical concepts to technical and non-technical stakeholders. Responsibilities include building robust, stateful AI agents with Python and frameworks like LangChain and LlamaIndex; integrating with enterprise systems and APIs; evaluating foundation models; leading deployment lifecycles with cross-functional teams; troubleshooting and documenting processes. Core competencies include LLM-oriented system design; tool integration and APIs; retrieval-augmented generation; evaluation and observability; safety and reliability; performance optimization; planning and reasoning; and proficiency in Python, FastAPI, cloud deployment, and CI/CD, with bonuses for advanced degrees, ML fundamentals, productionizing research, and fine-tuning methods. The interview process is multi-stage, and Zendesk emphasizes hybrid work, equal opportunity, diversity and inclusion, and candidate privacy, with mentions of AI-based screening and accommodations.

Zendesk is hiring an Account Executive in Belgium to grow commercial SaaS accounts, focusing on acquiring new customers and expanding existing partnerships by aligning solutions to customers’ goals. Responsibilities include driving revenue growth, managing and nurturing relationships for satisfaction and retention, cross-selling, leveraging data and adoption history to improve conversion and expansion, and leading complex sales cycles with value-based selling and strong executive sponsorship. You will maintain a robust pipeline and accurate forecast to exceed quarterly and annual revenue goals, collaborate with internal teams, and ensure the benefits of Zendesk products align with customers’ objectives. Qualifications include a BA/BS or equivalent, Dutch and/or French, 3+ years of B2B SaaS sales in Belgium with a proven track record, experience in complex renewals, selling to VP/C-level, strong presentation/negotiation/closing skills, entrepreneurial mindset, territory/account planning, and familiarity with Salesforce, Outreach, and Clari, plus willingness to travel. Zendesk emphasizes a humane customer experience with hybrid work options, is an equal opportunity employer committed to diversity and inclusion, may use AI screening in hiring per policy, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Zendesk Consultant to join the CX Accelerator Team, requiring hands-on configuration skills and the ability to work in a startup-like, agile environment on 4-6 week client engagements with travel as needed. The consultant will help revolutionize customer experiences through optimized Zendesk implementations, leveraging a customer-centric approach gained from roles like Assist Consultant, Professional Services Consultant, or a tech-savvy Customer Success Manager. Responsibilities include client engagement and discovery, designing and implementing Zendesk solutions (including integrations), overseeing projects from initial consultation to delivery, conducting training and enablement, and pursuing continuous improvement with on-site travel. Requirements include extensive hands-on Zendesk configuration experience with SME knowledge of WEM and/or AI, strong CRM and customer support operations understanding, proven experience in relevant roles, and a preference for agile/startup experience, along with excellent communication, relationship-building, problem-solving, and adaptability. The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid onsite/remote schedule, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI screening, and accommodations.

Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, and more, and has grown from a 2007 time-tracking tool to the #1 time management add-on for Jira within the Atlassian ecosystem, aiming to be a tech company with a heart. The role is for an experienced QA engineer on Structure for Jira, an agile team that values working software over documentation and faces challenges like extensive cross-browser, Jira/Confluence/plugins compatibility testing, speed of delivery, and daily prioritization, with everyone responsible for quality as developers write unit/integration tests and perform code reviews. You’ll plan testing activities, participate in iteration and release planning, perform requirements, performance, compatibility, and system-level integration testing, conduct exploratory and scripted testing, triage issues, and communicate with product managers, designers, developers, other QA engineers, and technical writers. Requirements include at least 2 years of testing experience, manual functional/regression/exploratory testing, ability to create checklists, web app testing, testing of business logic and UI, understanding GET vs POST, basic XSS, knowledge of SDLC and development methodologies, and experience with Jira/Confluence; ISTQB certification, Jira administration, agile experience, mind maps, performance testing, and security testing are a plus. Tempo offers impact, innovation, collaboration, and growth opportunities, remote-first work, unlimited vacation in many locations, comprehensive benefits, training and reimbursement perks, diverse and dynamic teams, social activities, optional in-person meet-ups and travel to international offices, an employee referral program, and an inclusive equal-opportunity culture.