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- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. - They are seeking an exceptional Solutions Engineer who collaborates with enterprise sales and regional channel partners to understand customers' needs, strategize how to address them, deliver compelling demos, and drive enterprise deals. - The role aims to ensure Atlassian's solutions meet client demands, contributing to customer success and the company's growth, within a culture of teamwork and support—“play as a team”—where employees work with Atlassian, not for it. - The team serves over 300,000 customers, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, focusing on value selling and combining products into enterprise solutions that transform outcomes, with opportunities in cloud and artificial intelligence. - Responsibilities include strategic technical engagement, identifying cross-product opportunities, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy to share feedback with product teams.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires people in any country where they have a legal entity. Atlassian India embodies the mission to unleash the potential of every team, with Jira, Confluence, and Bitbucket, and operates an office in Bengaluru with remote options across India under the “TEAM anywhere” framework. The Jira Platform future organization aims to turn Jira into the trusted system of record and control plane for enterprise‑scale human and agent teamwork through AI transformation, enterprise readiness, and efficiency. The Jira Data Management team, comprising over 50 engineers plus product managers and designers, focuses on data transfer and management within Jira Cloud, offering migration paths (Data Center to Cloud, Cloud to Cloud, External to Cloud) and data‑shape management to support cloud offerings and Site Optimizer, with an emphasis on reliability and performance. A P70 engineer in this organization will own the long‑term architecture of Jira Data Management, drive a 12–24 month roadmap, raise standards for reliability, security, and operability, and provide hands‑on technical leadership through design reviews and incident handling.

- Atlassian offers flexible work options—office, home, or hybrid—and hires anywhere with a legal entity, with a Bengaluru office and remote options for eligible candidates in India under “TEAM anywhere.” - Atlassian India's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket, and a vision that emphasizes how work impacts humanity. - The Future Org centers on Jira Platform as the trusted system of record and control plane for enterprise-scale human and agent teamwork, driven by AI transformation, enterprise readiness, and efficiency. - The Jira Data Management team, over 50 engineers strong, enables data transfer and management within Jira Cloud and provides data migration paths (Data Center to Cloud, Cloud to Cloud, External to Cloud) along with data-shape management for offerings like Site Optimizer, aiming for reliability and scalability. - Responsibilities include owning the long-term architecture of Jira Data Management, leading major architectural initiatives across Jira Platform, defining a 12–24 month roadmap, and mentoring senior engineers while raising standards for reliability, performance, security, and operational excellence.

Atlassians can work where they want—office, home, or a mix—and the company hires in any country where it has a legal entity to support personal priorities. The AI & ML Platform Team builds and runs the infrastructure for Atlassian's AI, ML, and search capabilities and aims to democratize AI/ML for the company's teams, customers, and ecosystem. The team owns foundational infrastructure and tools for development, deployment, measurement, and operation of AI/ML experiences, including platforms for running generative LLMs, GPU-accelerated model serving, data access and training, and feature stores for production personalized recommendations. They collaborate closely with product and search teams to deliver Atlassian Intelligence features, and the team is distributed across Australia, India, Singapore, and the United States within the Central AI organization. As a hands-on engineering leader, you will coach and develop people, influence platform direction, contribute to engineering and operational practices, and pursue thought leadership in the rapidly evolving AI space.

- Atlassian offers flexible work options (office, home, or a mix) and hires in any country where they have a legal entity. - The AI & ML Platform Team builds and runs the infrastructure for Atlassian’s AI, ML, and search capabilities, with a mission to democratize AI/ML for teams, customers, and ecosystem by providing foundational, user-friendly tools to accelerate development, deployment, measurement, and operation. - The team manages platforms for running generative LLMs, GPU-accelerated model serving, data access and training infrastructure, and feature stores for personalized recommendations, working closely with product and search teams to deliver Atlassian Intelligence features. - They are distributed across Australia, India, Singapore, and the US, within Central AI alongside other Search & Conversational AI teams, collaborating with leadership, PMs, stakeholders, and architects to shape the platform’s direction and roadmap in a rapidly evolving AI domain. - The role emphasizes building and empowering teams, coaching individuals, aligning their goals with broader objectives, contributing to engineering and operational practices as a hands-on leader, driving continuous improvement, and pursuing thought leadership to influence how the company uses the platform.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The AI & ML Platform Team builds and runs the infrastructure underpinning Atlassian’s AI, ML, and Search capabilities, with a mission to democratize AI/ML for teams, customers, and the ecosystem. They own infrastructure for running generative LLMs, GPU-accelerated model serving, data access and training, and feature stores for personalized recommendations, collaborating closely with product and search teams to deliver Atlassian Intelligence features. The team is distributed across Australia, India, Singapore, and the US, and sits within Central AI alongside Search & Conversational AI. As a hands-on engineering leader, you’ll influence platform direction, build and coach teams, support professional development, contribute to engineering and operational practices, and help drive thought leadership in this rapidly evolving AI space.

Atlassian supports flexible work arrangements—office, remote, or hybrid—allowing employees to balance family and personal goals, hiring globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Senior Enterprise Delivery Manager role is responsible for guiding Atlassian’s largest, most complex customers through their transition to the cloud, acting as a strategic advisor and technical consultant. The role requires a blend of business acumen and technical fluency, working with cross-functional teams to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning for cloud features, including AI. Responsibilities include leading end-to-end migration strategy, risk management, and governance of the migration lifecycle, and explaining APIs, webhooks, and automation in terms of what translates to Cloud and what requires refactor. It also involves serving as a trusted advisor to senior leadership, driving accountability and stakeholder management, managing escalations, staying ahead of industry trends, and proposing innovative solutions to cloud-related business challenges.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Senior Enterprise Delivery Manager role is to usher Atlassian’s largest, most complex customers through their cloud transition, acting as a strategic advisor and technical consultant to customer decision-makers. You will collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning. Key responsibilities include leading end-to-end migration strategy and governance, conducting migration readiness assessments, interpreting guardrails, and delivering actionable remediations while focusing on APIs, webhooks, and automation in cloud contexts. The role emphasizes delivery excellence, accountability, stakeholder management, escalation handling, industry trend insight, and proposing innovative cloud solutions (including AI) to guide customers to Cloud.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC to provide governance at AI speed and scale; it serves 32,000 organizations—including 75% of the largest financial institutions—and counts Swagger, TestComplete, Reflect, QMetry, Zephyr, and more among its brands, while its open source tools are downloaded over 100 million times per month and have earned more than 30,000 GitHub stars. SmartBear is trusted by developers, testers, and software engineers worldwide and invites you to learn more at www.smartbear.com or follow the company on LinkedIn, X, and Reddit. The Senior People Partner (HRBP) role in India combines hands-on HRBP partnership with company-wide accountability for statutory compliance, partnering with senior leaders to align People & Culture strategies with business priorities. Responsibilities include coaching managers on performance, employee development, organizational design, compensation, and employee relations; analyzing engagement data and developing retention strategies; and serving as India’s regulatory expert in partnership with the Director of Global People Operations, with the position based in Bengaluru in a hybrid model. The ideal candidate will have 8+ years as a senior HRBP, strong experience partnering with senior leaders, expertise in performance management and employee relations, deep knowledge of Indian labor law, and a data-driven mindset, with global/distributed team experience a plus; SmartBear emphasizes growth, inclusivity, and equal opportunity across its worldwide offices and has earned multiple industry awards.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability with governance to operate at AI speed and scale, integrated across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands, such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, help meet customers where they are to improve software quality in a technology-driven world. The text describes a Senior People Partner (HRBP) role in SmartBear’s India operations (Ahmedabad, hybrid) that combines hands-on HRBP partnership with ownership of statutory compliance for all India-based employees. The ideal candidate has 8+ years of senior HRBP experience, strong expertise in performance, employee relations, and Indian labor law, and SmartBear emphasizes an inclusive culture, career growth, global collaboration, and a diverse, ethical workplace with offices worldwide.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, backed by SDLC integrations and governance that enable AI-scale operations. It is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions, with brands like Adobe, JetBlue, and Microsoft, and its open source tools are downloaded over 100 million times per month with 30,000+ GitHub stars. The company’s portfolio includes popular brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, and it emphasizes meeting customers where they are to improve the technology-driven world. The role of Procurement Manager is to own SmartBear’s centralized procurement, drive strategic sourcing and contract management, manage third-party spend, and partner with Finance, Legal, and Information Security to mitigate supplier risk. Requirements include 5–7 years of procurement experience (tech/SaaS preferred), a degree (professional certifications like CPM or CPSM preferred), strong negotiation and process-improvement skills, and the ability to collaborate across functions, with a culture that emphasizes inclusivity, growth, hybrid work, and a base salary range of $108,000–$120,000 plus potential bonuses as part of total rewards.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, governance-at-AI-speed software delivery across the SDLC. It is trusted by 32,000 organizations, including 75% of the largest financial institutions and brands such as Adobe, JetBlue, and Microsoft, with open source tools downloaded more than 100 million times per month and over 30,000 GitHub stars; its best-loved brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr. Learn more at www.smartbear.com or follow the company on LinkedIn, X, and Reddit. The role advertised is Collections Specialist: manage a portfolio of customer accounts, drive timely payment, optimize dunning workflows, and partner with Sales and Licensing to resolve payment issues; requires 3+ years in collections or similar roles, strong communication, Excel skills, and experience with ERP/CRM tools. SmartBear emphasizes an inclusive culture, equal opportunity employment, hybrid work options, and a total rewards package with a base salary range of $56,000–$68,000 plus potential performance bonuses, reflecting a global, award-winning workplace that aims to make the technology-driven world better.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC, trusted by 32,000 organizations including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. The company’s SDR role, based in Somerville, MA, involves working with Account Executives to strategize targeted outreach and generate pipeline through inbound leads and ABX campaigns, using a tech stack including Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, and more. SDRs receive mentorship and training with the potential to be promoted to Account Executive within 12 months, while performing high-volume outreach (60-100 activities per day) and converting qualified conversations into pipeline for the sales team. Ideal candidates have 1-2 years in a customer-facing role, strong communication, coachability, and local availability; SmartBear promotes an inclusive, high-energy culture that values diversity, ethics, and work-life balance with flexible time off and hybrid options. The compensation package includes base salary plus on-target commission, with an estimated annual cash compensation of $50,000–$60,000, and comprehensive total rewards including benefits, pay transparency, and growth opportunities within a global, award-winning company.

Zendesk is hiring a Service Management Solutions Specialist to champion Service Management across functions like IT, HR, Facilities, Finance, Legal, and Procurement, blending technical depth with sales ownership in a hybrid role. The role involves owning the technical conversation from discovery to close, mapping customer challenges to Zendesk solutions, and delivering tailored demonstrations and proofs-of-concept. Key responsibilities include shaping sales strategy with core teams, conducting in-depth technical discovery, architecting end-to-end Service Management solutions, addressing hard questions, and coaching the regional sales organization. Must-have qualifications include hands-on enterprise Service Management knowledge (incidents, problems, changes, and requests), proven B2B SaaS sales experience, technical credibility, strategic communication, complex deal navigation, collaboration, and willingness to travel. Nice-to-haves include ITIL knowledge, experience with Service Management platforms, familiarity with AI and automation in service use cases, cross-functional service depth, a BA/BS, and a commitment to diversity and Zendesk’s hybrid work model.

The position is a global, senior leadership role at Zendesk to define the future of AI-powered customer experience, building an AI-orchestrated support model that blends automation, expert human help, knowledge operations, and premium services to turn every interaction into intelligence and value. You will own and evolve the AI-powered support across channels, establishing escalation strategies, governance to mitigate hallucinations, and feedback loops that drive improvements to AI, workflows, and knowledge using predictive analytics. You will lead a 300+ person global Technical Support & Escalations organization, shifting from volume-based support to complex, specialist-led resolution, while creating AI-assisted quality frameworks and segment-calibrated service models. You will also own the Premier Support P&L and monetized premium business, defining differentiated offerings, pricing, and operating models, and linking premium support to adoption, retention, and customer ROI in collaboration with Sales, Renewals, and Finance. The role requires 20+ years of enterprise SaaS/tech leadership with global transformation and AI-powered support experience, a cross-functional, influence-without-authority leadership style, a hybrid work arrangement, a US salary range of $289k-$433k plus incentives, and a commitment to fairness, inclusion, and accommodations with an invitation to apply.

The Services Consultant at Zendesk leads end-to-end technical delivery for customers, owning the implementation from requirements gathering to go-live and acting as a Zendesk contact center expert to provide recommendations for high-profile clients. Responsibilities include designing and documenting solutions through Technical Design Documents, configuring services and deploying resources in customer AWS accounts using tools like Amazon Connect, CloudFormation, Lex, DynamoDB, Kinesis, IAM, and S3, and collaborating with cross-functional teams for development, testing, and go-live, along with client training and handovers. The role requires 3+ years of customer-facing technical support or consulting, hands-on experience building and migrating complex cloud-based solutions, AWS environment experience with deployment automation, and strong programming skills (AWS Lambda and Python) for integrating contact center solutions. Zendesk emphasizes a strong global culture with competitive pay and benefits, a hybrid/remote-friendly work model, and commitments to diversity, inclusion, social impact, and a welcoming workplace. The US base salary ranges from $137,000 to $205,000 and may include bonuses or incentives; AI screening may be used in applying for the role, and Zendesk is an equal opportunity employer that provides accommodations for disabilities and veterans.

The AI Sales Specialist is a quota-carrying overlay role that works with the Core Account Executive team to drive growth and adoption of Zendesk’s AI products for the EMC segment in the AMER region, with placement in Mexico City or Estado de Mexico. Responsibilities include owning sales quotas, collaborating with the core sales team to plan and execute revenue growth, engaging customers with value-based selling, leading approved AI POCs, and partnering with the AI Success team to identify expansion and cross-sell opportunities while maximizing ARR. The role also involves AI sales enablement and subject-matter expertise, ensuring product updates, sales plays, and market insights are communicated to Core AEs, and building tailored AI demos to meet customer needs. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), excellent communication skills, willingness to travel, and ideally experience in an overlay AE/co-sell role. Zendesk emphasizes a hybrid work model, equal opportunity and diversity, and notes that AI screening may be used in hiring, with accommodations available for applicants with disabilities.

Sentry is a leading application monitoring company used by 200,000+ organizations and is building an AI-native future. The role is a Senior Software Engineer on the Telemetry Experience team, focusing on Agent Tracing to make agent runs, tool/model interactions, token usage and costs, and multi-turn conversations observable, with a stack of Python/Django and Postgres on the backend and React/TypeScript on the frontend. You will own projects end-to-end, designing and implementing dashboards, APIs, and workflows that render complex agent behavior legible, support multi-agent workflows and conversation replay, and reduce setup friction. Qualifications include 5+ years of full-stack web development with React/TypeScript and Python (Django) with PostgreSQL, hands-on experience with LLMs or agent frameworks and their failure modes, strong communication skills, and willingness to relocate to Vienna (bonus for OpenTelemetry, large-scale analytics, SDKs, or open-source contributions). The package includes a legally mandated minimum wage of EUR 60,844 gross per year with pay above that, plus standard benefits; Sentry is an equal-opportunity employer that provides accommodations, and there is an applicant privacy policy.

Figma is hiring a Product Designer for its Design Systems (Figma Pattern Library) team to build shared patterns and components that create a cohesive experience across multiple products. The full-time role can be based in a US hub or work remotely in the United States, and responsibilities include shaping cross-product design system strategy, defining shared patterns, collaborating with product management, engineering, and other design teams, and driving adoption of the design system. Required qualifications include 5+ years as a Design Systems designer, the ability to work both independently and with teams, and a track record of creating simple, scalable solutions for complex multi-product experiences, plus proficiency with production-quality code concepts to communicate design decisions. Nice-to-haves include a passion for inclusive, user-friendly design and experience mentoring junior designers. Compensation includes a base salary range of $164,000–$294,000, equity, comprehensive benefits, and Figma’s equal opportunity policy, along with accommodations for applicants and a policy that candidates must keep cameras on during video interviews and attend in-person onboarding, with data governed by Figma’s Candidate Privacy Notice.

Figma is growing its design-focused team and seeking a Product Designer to join the Design Systems (Figma Pattern Library) to build and evolve shared patterns across its expanding product suite, ensuring a cohesive experience for users regardless of the product. This full-time role can be remote in the United States or based in a US hub and requires cross-functional collaboration with product management, engineering, and other design teams to scale design systems. You’ll contribute to cross-product design-system strategy, define and communicate a vision for reusable patterns, create and refine components and flows, and drive adoption throughout the organization. Requirements include 5+ years as a Design Systems designer, the ability to work independently and collaboratively, delivering simple, scalable solutions across multiple products, and experience managing multi-team projects; a bonus for inclusive design and mentoring. Compensation includes an annual base salary range of $164,000–$294,000 USD, equity, and a broad benefits package; Figma is an equal-opportunity employer offering accommodations for disabilities, and there are notes about the interview process and candidate data handling per the Candidate Privacy Notice.

The Head of North America Sales will own and execute the regional GTM strategy to scale Adaptavist to $250m in revenue within three years, including $50m from consulting, starting with expansion along the Northeast Seaboard. The role will build a high‑performing sales organization focused on Strategic Accounts (>£1m annual gross margin potential) and Enterprise Accounts (>£500k annual gross margin potential), establishing Adaptavist as the partner of choice across the ecosystem. It is a transformational leadership role responsible for creating the structure, capability, and culture for repeatable, scalable growth, including a MEDDPICC‑driven pipeline and an integrated engine aligning sales, presales, marketing, delivery, and partners. Success will be measured by revenue growth, gross margin expansion, pipeline health, and the creation of a sustainable, high‑performing sales organization with strong executive credibility with customers and technology partners. Key activities include defining and executing the North America GTM, building pipeline, account segmentation and territory management, cross‑functional collaboration, partner alignment, and developing leaders to foster a one‑team culture and growth mindset.

Atlassian offers flexible work locations—office, home, or a hybrid—plus hiring in any country where the company has a legal entity. The role is Principal ML System Engineer in the Rovo & AI Engineering org, focused on Rovo Chat as Atlassian’s fastest-growing area. You will deliver bleeding-edge innovations, build agent harnesses to improve quality, reliability, and latency, and potentially lead other engineers from design to launch. You’ll collaborate with other teams and internal customers to set expectations, gather input, and communicate results, with a broader aim of realizing AI’s transformative potential across offerings. The Rovo & AI team’s mission is to make Rovo the fastest, most trusted way for teams to find, understand, and act on knowledge, and the product surface has grown 10x over the last year as a result.

Atlassians can choose where they work—in an office, from home, or a combination—giving them more control over family, personal goals, and priorities. Atlassian can hire people in any country where they have a legal entity. As a Principal ML System Engineer in the Rovo & AI Engineering org, you’ll contribute to Rovo Chat by bringing bleeding-edge innovations and building agent harnesses that improve quality, reliability, and latency. You’ll have the opportunity to lead other engineers through technical design to launch and collaborate with other teams and internal customers to set expectations and communicate results, with the role being pivotal in realizing AI’s transformative potential across offerings. The Rovo & AI Engineering org aims to make Rovo the fastest, most trusted way for any team to find, understand, and act on their knowledge, with the product surface growing rapidly and showing 10x growth over the last year.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country with a legal entity, with a Bengaluru office and remote options across India. The company is seeking a Principal Frontend Software Engineer to design, build, evolve, and maintain web frontend systems to deliver great user experiences. The role sits within a unified R&D engineering organization prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. You will report to a Senior Engineering Manager or Head of Engineering and will build high-performing client code, plan and implement scalable UI, collaborate with engineers and designers, and lead code reviews and complex bug fixes. You will drive project success from technical design to launch and operation, and onboard and mentor other engineers.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity; while the Bengaluru office exists, eligible candidates can work remotely across India. The company is hiring a Principal Frontend Software Engineer to design, build, evolve, and maintain web frontend systems to deliver great user experiences. The role sits within a unified R&D engineering organization that prioritizes cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. You will report to a Senior Engineering Manager or Head of Engineering and are expected to build high-performing client code, design scalable UI systems, and collaborate with engineers, designers, and managers to address user pain points. You will lead code reviews, fix complex bugs, drive project success from design to launch to operation, and onboard and mentor other engineers.

This role is available remotely anywhere in the UK, with Atlassians able to choose office, home, or hybrid work arrangements to support personal priorities, and the company hires people in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you'll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver AI-powered solutions, with the FDE team partnering with top organizations to help them leverage Atlassian’s AI capabilities. You will lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs, and architect and implement robust application integrations using Python, JavaScript, or similar languages with a focus on APIs, microservices, and enterprise-scale systems. You will drive data-driven solution development by analyzing complex datasets to extract insights, champion AI-augmented workflow automation to maximize business value, oversee end-to-end deployment into production, and navigate risk and compliance including GDPR. You will mentor junior engineers, communicate complex technical concepts clearly to technical and non-technical stakeholders, and align technical solutions with business objectives to set a clear vision for progress and measurable results.

This role is remote anywhere in the UK, and Atlassian supports flexible working and hires in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you'll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and collaborating with product, engineering, and design. You will lead the design, development, and deployment of AI/ML solutions, architect robust integrations using languages like Python or JavaScript, and drive data-driven product direction. Responsibilities include championing AI-augmented workflow automation, end-to-end production deployment with ongoing evaluation, and navigating AI risk, data privacy (GDPR), and regulatory compliance, while mentoring junior engineers and communicating to stakeholders. The role requires aligning technical solutions with business objectives, setting a clear vision, and delivering measurable results for enterprise-scale systems.

This role is remote anywhere in Poland, and Atlassian supports flexible work arrangements, hiring in any country with a legal entity to help employees balance family, personal goals, and priorities. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and collaborating with product, engineering, and design to grow your technical and domain expertise while making a tangible business impact. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork. You will lead the design, development, and deployment of AI/ML solutions, architect and implement robust integrations using Python or JavaScript with a focus on APIs, microservices, and enterprise-scale systems, and drive data-driven insights to inform product direction. You will oversee end-to-end production deployment with continuous evaluation and monitoring, navigate AI risk and data privacy (GDPR) and regulatory requirements, mentor junior engineers, and communicate complex technical concepts to stakeholders while aligning solutions with business objectives and setting a clear technical vision.

This role is remote anywhere in Poland, and Atlassian supports flexible work locations and hires in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll work directly with customers and cross-functional teams to deliver AI-powered solutions, collaborating with product, engineering, and design to grow your technical and domain expertise while making a tangible business impact. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities to solve complex, real-world problems, making this a high-visibility, high-impact role in fast-paced, ambiguous environments. You’ll lead the design, development, and deployment of AI/ML-powered solutions, architect and implement robust integrations using Python or JavaScript for enterprise systems, drive data-driven solution development, promote AI-augmented workflow automation, and oversee end-to-end production deployment with ongoing evaluation. You’ll navigate AI risk and data privacy (GDPR) and regulatory requirements, mentor junior engineers, and clearly communicate technical concepts to technical and non-technical stakeholders while aligning solutions with business objectives.

The role is remote-only for UK candidates, with DX—a Salt Lake City–based SaaS company—helping engineering leaders build high-performing teams by collecting millions of data points daily to reveal developer productivity, serving customers like Pinterest, GitHub, BNY, and Xero. DX has scaled profitably and tripled its annual recurring revenue in recent years, and it recently closed on its acquisition by Atlassian. Joining Atlassian will expand resources, accelerate growth and R&D, and ultimately deliver greater impact to customers. DX emphasizes individual mastery and being the best at your craft; those who demonstrate this quality will thrive and be unduly rewarded, while outcomes are influenced by factors beyond control. In this role you will prospect, qualify, and close net-new logos and strategic expansion across defined territories, own the full sales cycle from first touch to close, run proofs of concept and demos tied to buyers’ priorities, build a disciplined pipeline with accurate forecasting, guide buyers through complex evaluations, translate market insights into internal product and GTM improvements, stay current on industry trends and the product roadmap, and support expanding the EMEA market.

DX, a fast-growing SaaS company headquartered in Salt Lake City, is seeking UK-based remote hires for this role and recently closed its acquisition by Atlassian. DX helps engineering leaders build high-performing, productive teams and collects millions of data points daily to power insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably and grown rapidly, tripling annual recurring revenue in recent years. DX values individual mastery and rewards those who achieve it, emphasizing that outcomes may be outside control but performance at the highest level is within reach. In this role, you will prospect, qualify, and close net-new opportunities across defined territories, own the full sales cycle from first touch through proposal and close, run proofs of concept and demos, build a disciplined pipeline with accurate forecasting, champion buyers through complex evaluations, translate market insights into internal product and GTM improvements, stay current on industry trends, and help expand DX's presence in the EMEA market.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The role focuses on leading an enterprise sales team to meet revenue targets and develop strategic plans to expand market share. Responsibilities include mentoring the sales team, setting performance goals and metrics, recruiting and onboarding new members, and providing ongoing coaching. The position also requires cross-functional collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes, analyze data and market trends, identify growth opportunities, and conduct regular performance evaluations. Additionally, the role involves managing key client relationships, participating in high-level negotiations, delivering updates to senior management, and staying informed about industry trends and competitors.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. The role focuses on leading and managing an enterprise sales team to meet revenue targets and expand market share, with strategic plans and initiatives to penetrate the market. Responsibilities include mentorship and coaching, setting performance goals and metrics, recruiting and onboarding new sales hires, and monitoring progress. The position requires collaboration with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and improve customer satisfaction. Additional duties involve analyzing sales data and market trends, conducting performance evaluations, managing key client relationships and negotiations, providing regular updates to senior management, and staying informed on industry trends and competitors in the enterprise segment.

Atlassian's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that support collaboration and empower teams to achieve ambitious outcomes, including NASA's Mars Rover and Cochlear's hearing devices. The Central AI Org drives AI innovation across Atlassian, aiming to deliver seamless AI experiences and robust infrastructure, including a centralized Search, Q&A, and Conversational AI system, while exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI/ML by building productive, reliable tools for developing, deploying, measuring, and operating AI experiences, integrated with the Atlassian Data Platform and aligned with security and data-use policies. In the Senior Machine Learning System Engineer role, you'll help build the core infrastructure that enables Jira, Confluence, and other teams to create, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams and fine-tuning LLMs as needed. You will lead projects from design to launch, deliver cutting-edge AI features used by millions, perform code reviews and documentation, partner on company-wide initiatives, and mentor junior engineers.

Atlassian’s mission is to unleash the potential of every team, with well-known products like Jira, Confluence, and Bitbucket that power collaboration across diverse teams and industries, as illustrated by examples like NASA’s Mars Rover and Cochlear. The role sits in the Central AI Org, specifically the AI & ML Platform team, which is dedicated to driving AI innovation across Atlassian products and building a robust AI infrastructure for the future. The Central AI Org aims to develop horizontal AI capabilities, establish a centralized Search, Q&A, and Conversational AI system, and explore integrating Atlassian products with AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team’s goal is to democratize AI and ML for Atlassian’s teams, customers, and ecosystem by delivering productive, reliable tools that integrate with the Atlassian Data Platform and adhere to security and data usage policies. As a Senior Machine Learning System Engineer, you will develop and refine core infrastructure to enable engineers and data scientists to create, train, evaluate, deploy, and manage ML models, collaborate with Jira and Confluence teams, curate high-quality datasets, fine-tune LLMs (open-source or proprietary), lead projects from design to launch, deliver scalable AI features, perform code reviews and documentation, and mentor junior team members.

Atlassian's mission is to unleash the potential of every team, with collaboration products like Jira, Confluence, and Bitbucket that power teamwork and help teams succeed worldwide. The role is in the Central AI Org, specifically the AI & ML Platform team, which drives AI innovation across Atlassian products and aims to deliver seamless AI experiences and a robust AI infrastructure, including a centralized search, Q&A, and conversational AI system. The AI & ML Platform Team seeks to democratize AI and ML by building horizontal capabilities and integrating with the Atlassian Data Platform so teams can develop, deploy, measure, and operate AI/ML experiences securely. As a Senior Machine Learning System Engineer, you'll develop core infrastructure enabling engineers and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence and tackling datasets and LLM fine-tuning. You will lead projects from design to launch and deliver solutions used across Atlassian, perform code reviews and documentation, collaborate on company-wide initiatives, and mentor junior team members.

Atlassian’s mission is to unleash the potential of every team, with well-known collaboration tools like Jira, Confluence, and Bitbucket that support teamwork across diverse groups and even power achievements such as NASA’s Mars Rover and Cochlear’s hearing solutions. The role sits in the Central AI Org, specifically the AI & ML Platform Team, which aims to build horizontal AI capabilities, establish a centralized Search/Q&A/Conversational AI system, and explore AI integration beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI for Atlassian’s teams, customers, and ecosystem by delivering productive and reliable tools that enable development, deployment, measurement, and operation of AI/ML experiences that integrate with the Atlassian Data Platform while adhering to security and data usage policies. Atlassian offers flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. As a Senior Machine Learning System Engineer, you will develop and refine core infrastructure to empower engineers, ML engineers, and data scientists to build and manage ML models and pipelines, collaborate with product teams like Jira and Confluence, curate datasets and fine-tune LLMs, lead projects from design to launch, deliver solutions used by millions, perform code reviews and documentation, partner across teams on company-wide initiatives, and mentor junior engineers.

Atlassian's mission is to unleash the potential of every team, with widely used products like Jira, Confluence, and Bitbucket that enable collaboration across diverse teams and even power real-world breakthroughs such as NASA's Mars Rover and Cochlear's hearing solutions. The company’s Central AI Org focuses on driving AI innovation, delivering seamless AI experiences, and building a robust Atlassian AI infrastructure, including horizontal AI capabilities and a centralized Search, Q&A, and Conversational AI system that can integrate with all Atlassian products. The AI & ML Platform Team aims to democratize AI/ML by creating productive, reliable tools for development, deployment, measurement, and operation of AI/ML experiences, designed to integrate with the Atlassian Data Platform while adhering to security and data usage policies. As a Senior Machine Learning System Engineer, you will help develop and refine core infrastructure enabling engineers, ML engineers, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence and working with datasets and LLMs. You will lead projects from technical design to launch, deliver solutions used by millions, perform code reviews and documentation, partner across teams on company-wide initiatives, mentor junior teammates, and enjoy flexible work location options across countries where Atlassian has a legal entity.

At Atlassian, the mission is to reinvent the customer experience and the company has built a multi-billion-dollar, fast-growing business by converting free trials into happy customers. The Sales Operations Analyst role is integral, working with Sales Ops teams, the sales field, and other supporting organizations to optimize customer engagements both internally and externally. The role blends centralized scale with high-touch support, managing centralized ticket requests across general or topic-specific areas and collaborating with select SOM teams to support SDR and SE groups. The primary goal is mastering centralized ticket resolution, ensuring policy compliance, meeting SLAs, and maintaining accurate data, with a secondary focus on automating day-to-day operations for supporting teams. The ideal candidate thrives in a fast-paced SaaS environment, is highly analytical, excels at aggregating and automating large datasets, and can present insights clearly to leadership, with responsibilities including being the first responder on tickets, identifying bottlenecks, delivering analytics, and supporting Shared Services initiatives.

At Atlassian, the mission is to reinvent the customer experience and build a fast-growing, multi-billion-dollar business by converting free trials into happy customers, and the Sales Operations Analyst role is central to that effort. You will work with Sales Ops, the sales field, and other supporting organizations to optimize customer engagements both internally and externally, blending centralized scale with high-touch support. Primary duties include serving as the first responder for centralized tickets, resolving within SLAs, ensuring policy compliance and data accuracy, and partnering with SOM teams to boost SDR and SE productivity. The ideal candidate thrives in a fast-paced SaaS environment, is highly analytical, enjoys aggregating and automating large datasets, and can present insights clearly to leadership. Secondary responsibilities involve automating day-to-day operations, delivering operational analytics on SLA compliance and ticket trends, and supporting Shared Services initiatives and cross-functional GTM projects.

Atlassian aims to reinvent the customer experience and has built a fast-growing, multi-billion-dollar business by converting free trials into happy customers, with the Sales Operations Analyst role being integral to that effort. You will work with Sales Ops teams, the sales field, and other supporting organizations to optimize customer engagements both internally and externally, blending centralized scale with high-touch support. The role involves managing centralized ticket requests across general or topic-specific areas and aligning with select Sales Operations Manager teams to champion specialized functions across SSE and AM teams to boost SOM and field productivity. The primary goal is to master centralized ticket resolution, ensure compliance with policies, deliver on SLAs, and maintain accurate data in systems of record; secondarily, you will partner to optimize and automate day-to-day operations for SSE and AM roles. The ideal candidate thrives in a fast-paced SaaS environment, is analytically sharp, enjoys aggregating and automating large datasets, and can present insights clearly to leadership; you will be the first responder on tickets, identify bottlenecks, architect scalable solutions, deliver operational analytics, and support broader Shared Services initiatives.

At Atlassian, the mission is to reinvent the customer experience and grow by turning free trials into happy customers, and the Sales Operations Analyst role is integral to that effort. The role works with Sales Ops teams, the sales field, and other supporting organizations to optimize customer engagements, blending centralized scale with high-touch support, and will manage centralized ticket requests across general or topic-specific areas. The primary goal is to master centralized ticket resolution, ensure compliance with published policies, deliver on SLAs, and maintain accurate data in systems of record, while partnering with select SOM teams to optimize SOM and field productivity across SSE and AM groups. The ideal candidate thrives in a fast-paced SaaS environment, is highly analytical, enjoys aggregating and automating large datasets, and can present insights clearly to leadership, with a passion for working with Sales Ops and sales teams and ensuring data integrity and process adherence. You will also deliver operational analytics and reporting to monitor SLA compliance and ticket trends, identify bottlenecks, architect scalable solutions, and support broader Shared Services initiatives and cross-functional GTM projects.

Zendesk is hiring a technical Sales Engineer to help redefine CX and ES with autonomous AI, by writing code, building production-ready POCs, and delivering API integrations that demonstrate Zendesk’s platform and AI capabilities. You’ll own the technical execution of customized demos, connect Zendesk to complex client tech stacks, manage API integrations, and collaborate on deep technical validations, security/architecture questionnaires, and developer-to-developer reviews, while also building scalable internal tooling. Required qualifications include a bachelor’s in a quantitative/technical field, 2–4 years in a technical client-facing role or hands-on software development, proficiency with modern languages (JavaScript, Python, Node.js) and REST/SOAP APIs, a strong interest in AI (LLMs and autonomous workflows), and willingness to travel 30–50%. Preferred qualifications include familiarity with enterprise infrastructure and cloud ecosystems (AWS, GCP, or Azure), the ability to present technical concepts to both technical and non-technical audiences, and a portfolio of personal projects or contributions. Zendesk emphasizes hybrid work, diversity and inclusion, equal opportunity, and accommodations for disabilities, with AI screening possible; applicants can request accommodations by contacting a specified email.

Zendesk is hiring a visionary Regional Vice President of Sales Engineering in Singapore who will report to the SVP of Global Presales and lead a world-class team to evangelize AI-driven CX to C-suite executives. The role will partner with regional sales leadership to penetrate new enterprise markets and architect the pre-sales blueprint required to land large, complex accounts. You will drive technical win and adoption rates by establishing rigorous pre-sales frameworks, PoC/pilot standards, and custom demo strategies that boost win rates and accelerate post-sale value realization. Qualifications include 8+ years managing pre-sales/sales engineering teams (including multi-tier leadership) in enterprise SaaS, deep CX domain expertise, strong enterprise architecture and cloud/AI knowledge, and proven public speaking with the ability to translate technical concepts into business outcomes. Zendesk offers autonomy to shape GTM strategy, a hybrid, inclusive culture, commitment to equal opportunity and diversity, accommodations for applicants, and notes that AI-based screening may be used per policy.

As a Technical Account Manager at Zendesk, you'll act as an extension of your clients' teams, combining technical acumen with business strategy to maximize value from Zendesk solutions and guide configurations, integrations, and architecture through collaboration with clients and internal teams. You will establish relationships across all levels, document CX/EX ecosystems, and develop tailored Customer Technical Roadmaps with short, medium, and long-term improvement plans, while conducting regular operational reviews and orchestrating Zendesk resources to support implementations. The role includes creating critical issue resolution plans, advocating for customer needs with product teams, and collaborating with other TAMs to ensure continuous improvement and global delivery excellence. Required qualifications include 10+ years of technical experience (at least 5 in enterprise), knowledge of Zendesk, experience in service management and customer/employee experience, strong customer-facing technical leadership, API/SaaS workflow understanding, and deep expertise in at least one industry vertical. The position requires being physically located in Karnataka or Maharashtra with a hybrid work setup; Zendesk is an equal opportunity employer that supports accommodations and promotes diversity, equity, and inclusion, and may use AI screening in the hiring process.

Zendesk builds AI-powered, customizable service software used by many brands to improve customer relationships, and this role is a Senior Product Manager for Strategic Integrations and Connections to connect, sync, and orchestrate across Zendesk and other systems. The role involves significant direct interaction with customers, partners, and executive sponsors, and requires collaboration with engineering, design, product marketing, sales, and tech alliances to build and launch solutions. You will set a vision and roadmap for integrations, work with Tech Alliances to grow partnerships and co-marketing opportunities, drive the direction of new capabilities with engineering and design, and, when needed, de-escalate customer escalations with executives. Basic qualifications include a bachelor’s degree, 5 years of product management experience delivering customer-focused SaaS products end-to-end, strong collaboration, independent ownership, excellent written and verbal communication, and a data-driven approach to measure success. Preferred qualifications include experience managing geographically distributed teams, location options in Karnataka or Maharashtra, a hybrid in-office/remote schedule, and Zendesk’s commitment to diversity, equal opportunity, and AI screening with accommodations available.

Zendesk is hiring a Senior SEO Specialist for international markets (Germany as a core market, plus the UK, ANZ, and select Tier 2 markets such as India and Singapore) to lead organic search, content, and technical SEO programs and help the company adapt to AI-powered discovery. The role involves developing and executing international SEO and AEO strategies, surfacing market-specific opportunities, and driving German-language optimization in collaboration with Content, Localization, Regional Marketing, and Product Marketing teams. It also covers maintaining technical SEO health, conducting audits, considering JavaScript rendering and localization impacts, and building AI-powered automations and agentic workflows to scale research, optimization, localization, QA, and monitoring. The candidate will analyze performance with GA4, GSC, Snowflake, and AEO tools, translate data into actionable priorities, and partner across multiple functions to influence roadmap decisions. Requirements include 5+ years of hands-on SEO experience (SaaS/enterprise preferred), fluency in German and English, experience managing multi-country markets, expertise in AEO and AI-powered discovery, automation using LLMs or APIs, strong analytics, and excellent cross-functional communication; Zendesk also notes hybrid work, AI screening of applications, and a commitment to diversity and inclusion.

The Senior SEO Specialist role focuses on international markets (Germany as a core market, plus the UK, ANZ, and Tier 2 markets like India and Singapore) to drive organic search and adapt to AI-powered, answer-first discovery. Responsibilities include developing and executing SEO and AEO strategies across these markets, surfacing content opportunities, leading German-language optimization, and planning experiments to scale successful approaches. Technical SEO scope covers site health, crawling, rendering, indexing, internal linking, structured data, Core Web Vitals, audits, coordinating with Web/Engineering, and building AI-powered automations and agentic workflows to scale research, localization, QA, and reporting. Analytics & cross-functional leadership involve measuring performance with GA4, GSC, Snowflake, and AEO tools, linking results to business outcomes, and partnering with Content, Web, Engineering, Product Marketing, Localization, Regional Marketing, and Paid Media to influence roadmaps. Required qualifications include 5+ years of hands-on SEO (SaaS/enterprise), fluency in German and English, experience in both content and technical SEO and AEO/AI-powered discovery, multi-market management, AI automation experience, strong analytics, and cross-functional communication; Poland base salary zł165,000– zł247,000 with potential bonuses, plus hybrid work policies and commitments to equal opportunity and accommodations.

Zendesk is seeking a Senior Director to lead the Global Delivery Hub in Pune, India, responsible for setting strategy, driving growth, and ensuring high-quality consulting and staffing operations aligned with global objectives. The role oversees end-to-end delivery for India-based AI consulting, data migration, and custom development teams, driving customer adoption and operational excellence while coordinating with Global Services to meet global requirements. Key duties include managing major client relationships, ensuring satisfaction and retention, establishing governance and performance metrics, and building a scalable, innovative delivery organization in India. Qualifications include 15+ years of leadership in services or consulting, 10+ years of P&L and large-scale operations, experience in matrix structures, and preference for India market knowledge and AI/tech delivery background; a Bachelor's is required and an MBA is preferred. The position offers a hybrid work model with in-office attendance, and Zendesk requires candidates to be physically located in Karnataka or Maharashtra per the posting; Zendesk also emphasizes equal opportunity, diversity, and AI screening as applicable.

The Solutions Architect will be the technical expert in the pre-sales process, collaborating with the Contact Center Platform Architecture team and potential customers to design customized solutions and secure new professional services engagements, with mandatory CCaaS and AWS experience. Their responsibilities include leading pre-sales scoping, providing expert technical support to the sales team, creating detailed professional services estimates and proposals, and articulating complex concepts clearly to technical and executive audiences. They will maintain deep Zendesk CCaaS product expertise, lead technical discussions, and partner with Professional Services to ensure a smooth transition from sales to delivery. Qualifications require strong AWS Connect and/or AWS services experience in a CCaaS environment, prior Solutions Architect experience in CCaaS with AWS, hands-on cloud deployment skills, and the ability to translate business objectives into technical solutions and estimates, along with exceptional English communication. Zendesk emphasizes an inclusive culture with a hybrid work model, notes that AI screening may be used, and positions itself as an equal opportunity employer offering accommodations for applicants with disabilities.

Zendesk is on a mission to power exceptional service for every person, building products rooted in AI, automation, and intelligent customer experiences to turn every interaction into a human connection. They are seeking driven software sales professionals for a pure hunting role in America who thrive in a fast-paced, goal-oriented environment and want a career in technology sales. The job involves identifying and qualifying opportunities, engaging with prospect organizations of all sizes, and collaborating with sales, product, and marketing to develop a significant pipeline across SMB, Commercial, and Enterprise accounts, including generating personalized outbound messaging and researching target companies (10K, 10Q, investor presentations, and news). Requirements include a minimum of two years in a sales-related role across SMB, Enterprise, and Commercial segments, a competitive, self-starter mindset, excellent communication, interpersonal and organizational skills, proficiency in Salesforce and tools like Zoominfo, Outreach, and 6sense, a bachelor’s degree preferred, and fluency in French. The role is hybrid with part-of-week in-office, Zendesk’s commitment to inclusion, possible use of AI systems to screen applications, and they are an equal opportunity employer offering accommodations for applicants with disabilities.

The Senior Engagement Manager at Zendesk leads and nurtures high-value client engagements, serving as the primary point of contact with stakeholders at all levels (including C-suite) and driving delivery with strategic and innovative thinking. They oversee complex projects from inception to completion, ensuring alignment with client objectives, budgets, and quality standards while improving delivery methodologies and mentoring junior team members. The role involves risk management, strategic project oversight, cross-functional collaboration with sales, marketing, product, and other teams, and supporting business development including proposals and contract negotiations. Requirements include 5+ years in client-facing roles in consultancy or professional services, strong leadership and analytical skills, excellent communication, proficiency with PM software and CRM tools, a bachelor’s (master’s preferred), willingness to travel up to 15%, and a Mexico City or Estado de Mexico location; experience with creating and understanding the financial impacts of all contract types (FF, T&M, FFM, FTE, etc.) is expected. Preferred skills include PM certifications (PMP, PRINCE2, SAFE, SCRUM), SaaS implementation experience, the ability to work under pressure, knowledge of AI models and workflows for internal and customer-facing work, and Zendesk’s hybrid work policy along with its commitment to equal opportunity and inclusion.

The Associate Solutions Architect at Zendesk supports the CX ARR business by delivering scalable, high-quality technical partnerships across account executives, customer segments, and sales opportunities, translating customer goals into credible, secure solution concepts and actionable next steps. Key duties include partnering on discovery and qualification, supporting multiple opportunities through a pooled coverage model, delivering technical discovery sessions, demos, workshops, proof-of-concept activities, and creating lightweight artifacts while coordinating with product, engineering, security, services, and customer success teams. The role emphasizes AI knowledge as a copilot to improve deliverables—organizing information, drafting, demos, and accelerating follow-up—while applying human judgment to ensure accuracy, and it does not involve building AI models. Technical requirements include a junior-level foundation with SaaS and CX workflow familiarity, understanding RESTful APIs, JSON, webhooks, authentication, SDKs, and data flows, the ability to read technical docs, and to explain concepts in business terms, plus support for demos and technical conversations. Required qualifications include professional English, customer-facing technical experience, strong communication and multitasking abilities, cross-functional collaboration, and comfort working through ambiguity; preferred qualifications include CX/CRM/SaaS experience and familiarity with AI product adoption and integration patterns; plus a location requirement of being based in Mexico City or Estado de Mexico, with Zendesk committed to equal opportunity and accommodations as needed.

Figma is recruiting software engineering interns in San Francisco or New York for a January 5, 2027 start, matching interns with teams based on their interests to shape different layers of the product and infrastructure. Interns will be embedded in small engineering teams, work with mentors and cross-functional peers, and ship meaningful features, tools, or systems by the end of the internship. They can choose among Engineering interests: Product (full-stack user-facing features), Backend/Infrastructure (platform tooling and distributed systems), Security Engineering, or Open (flexible), and will contribute to projects aligned with team goals while building tests and documentation. Requirements include coding experience in at least one general-purpose language, solid CS fundamentals, and an interest in system design; bonus points for experience with AI-assisted development tools; compensation is $55 per hour plus housing stipend and travel reimbursement. Figma emphasizes diversity and inclusion, equal opportunity employment, accommodations for applicants with disabilities, and notes interview logistics (camera-on for video interviews) and in-person onboarding, with candidate data processed under the Candidate Privacy Notice.

Figma is hiring software engineering interns who will be embedded in small cross-functional teams across product and infrastructure at SF or NYC hubs, with multiple possible start dates (May 3, May 17, June 1, or June 14). Interns select engineering interests (Product, Backend/Infrastructure, Security, or Open) to help match with the most relevant projects, such as building full-stack features, platform tools, or security-focused work, and will ship their project by the end of the internship. They’ll collaborate with engineers, PMs, designers, and QA, write tests, maintain documentation, participate in code reviews, and contribute to projects like FigJam diagramming improvements or shared fonts. Applicants should have experience in at least one major language, solid CS fundamentals, and a desire to learn about system design, with extra credit for experience using AI-assisted development tools. Pay is $55 per hour with housing stipend and travel reimbursement; Figma emphasizes diversity and accommodations for disabilities, and outlines interview and privacy processes.

Figma is hiring an Enterprise Account Executive to drive sales with enterprise customers, targeting executive-level decision-makers and delivering innovative solutions across Figma’s product suite. The role involves building and managing a pipeline for 5000+ FTEs, applying discovery and value-selling, securing sponsorship for enterprise-wide deployments, and coordinating with cross-functional teams to advance deals. Requirements include multiple years of software/SaaS enterprise sales, a proven track record meeting pipeline targets, and experience managing complex 6+ month sales cycles, with a plus for selling to technical audiences and deal-qualification certification. It’s a full-time role that can be remote in the US or based in one of Figma’s US hubs, with a base salary range of $165,000–$190,000 plus equity and comprehensive benefits, compensation determined by qualifications and location. Figma emphasizes diversity and inclusion, offers accommodations for disabilities, requires cameras on during video interviews, and onboarding will be in-person, with candidate data processed under the Candidate Privacy Notice.

Figma is expanding its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. They’re hiring an Enterprise Account Executive to drive sales and maximize revenue with enterprise customers, building relationships with executive decision-makers, understanding complex business needs, and delivering innovative solutions across the product suite. You’ll create and manage an enterprise pipeline to meet targets, use discovery and value-selling with 5000+ FTEs, align with executives for enterprise-wide deployments, develop strategic account plans, multi-thread at the executive level, and collaborate cross-functionally to advance deals and ensure customer success. Requirements include experience closing multi-year enterprise SaaS sales to 5000+ FTEs, consistent pipeline generation, and managing complex sales cycles, with a bonus for experience selling to technical audiences or holding deal qualification and prospect discovery certifications. Figma is an equal opportunity employer that values diversity and offers equity, competitive benefits, and a base salary range of $165,000–$190,000 plus incentives; roles can be remote in the US or based in US hubs, and they require camera-on video interviews with in-person onboarding, with accommodations available upon request.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. Their tools are designed to streamline work, foster alignment, and enable large-scale business transformation, guided by values of innovation, excellence, ownership, and teamwork in a diverse, inclusive culture. Lucid serves major organizations, including Fortune 500 companies like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, and has over 100 million users with rapid ongoing growth. The Sales Team includes roles such as Scaled Account Specialist and the Transactional Business Team, focusing on SMB lifecycle management, renewals, expansions, and delivering value through scalable, low-touch engagement. The Scaled Account Specialist role involves managing a large SMB portfolio, Salesforce data, cross-functional collaboration, and developing scalable playbooks, and is a hybrid position in South Jordan, UT requiring a bachelor’s degree and 1-2 years of experience with two in-office days (Tuesday and Thursday).

The Executive Operations Manager is a trusted partner to the CMO, turning strategy, priorities, and commitments into coordinated execution while keeping the organization aligned and able to deliver. They proactively identify blockers, risks, and dependencies before they become problems, acting as a force multiplier rather than owning business outcomes. The role spans strategy, operations, project/programme management, and executive support to move key initiatives forward with clarity, speed, and accountability, surfacing friction and ensuring decisions translate into measurable results. They provide structure, governance, and cross-functional coordination through programme/project management, stakeholder alignment, problem solving, and a focus on AI, automation, and continuous improvement to boost productivity and reduce manual effort. Success is judged by proactive issue resolution, smooth progression of strategic initiatives without constant chasing, fast, well-informed CMO decisions, freed time for high-value work, and maintained confidentiality in sensitive matters.

This role is the Field Marketing Team Lead for the North America region, responsible for leading a regional field marketing team and aligning marketing execution with sales to drive pipeline, accelerate deals, and regional revenue growth. You will coach and develop the team, set objectives, provide ongoing feedback, and influence senior colleagues through executive presentations, fostering a collaborative, data-driven culture focused on continuous improvement. You’ll act as the senior marketing partner to regional sales leadership, shaping territory planning, account strategy, and go-to-market priorities, using data to monitor funnel performance and impact. You’ll oversee planning and execution of regional integrated campaigns (ABM, events, digital, partner co-marketing), budgeting, enablement, localization of global campaigns, and regular stakeholder reporting to maximize outcomes. You’ll also manage partner marketing as the main regional contact for marketing execution, collaborate cross-functionally with Brand, Solutions Marketing, Ops, and other teams, and establish KPIs/dashboards to measure outcomes and drive data-driven decisions.

Tempo is a global company with over 30,000 customers, including a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, to help teams work smarter. Since 2007 it has grown from a time-tracking tool to the #1 time management add-on for Jira and a trusted Atlassian ecosystem player, now building a competitive intelligence and market analytics capability within a strategic portfolio management platform. The role is a hands-on product manager who will own the roadmap and outcomes for competitive intelligence and market analytics, define the first release, work with design and engineering, and coordinate go-to-market efforts including positioning, packaging, and enablement, with an emphasis on shipping incremental value quickly. Requirements include 5+ years of product management in B2B/enterprise software, a bias to action, collaboration with design and engineering, commercial instincts, and comfort with AI tools; nice-to-haves include background in competitive intelligence, market analysis, CRM data, and familiarity with competitive intelligence platforms. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, professional growth opportunities, and a culture focused on ownership, collaboration, and inclusion.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. The company is building narrative authority in AI, aiming to shape how the market understands AI for teams, and this role centers on turning real product and AI insight into distinctive, sustained executive social presence. Reporting to the Editorial & Executive lead, you’ll partner with social media, product marketing, communications, and senior executives to develop credible, timely social content. The role requires deep technical understanding to translate complex AI and product concepts into content that engages engineers, founders, and enterprise buyers, leveraging Atlassian’s meaningful product depth and authentic executive participation. Responsibilities include shaping executive voice, monitoring the AI zeitgeist, converting insight into posts, establishing a repeatable cadence, advising on participation, collaborating cross-functionally, and measuring performance to refine the approach.

Atlassian offers flexible work arrangements and can hire people in any country where it has a legal entity. The company is building narrative authority in AI for teams, and this role centers on turning real product and AI insight into a distinctive executive social presence. Reporting to the Editorial & Executive lead, the role collaborates with social media, product marketing, communications, and senior executives to develop credible, timely social content. It sits at the intersection of AI fluency, executive voice, and social platform craft, with the aim of creating a sustained social voice that resonates with engineers, founders, and enterprise buyers. Key duties include shaping executive social voice, tracking AI zeitgeist, translating insights into content, establishing cadence, advising on participation, partnering cross-functionally, and measuring performance to sharpen the approach over time.

Atlassian offers flexible work locations (office, remote, or a mix) and hires globally where they have a legal entity. The Advisory Services team is globally distributed and focuses on helping the company's largest strategic and enterprise customers solve complex challenges, acting as trusted advisors to maximize the value of Atlassian investments and impact millions of users. They are hiring a Senior Solutions Consultant with a Teamwork Foundations + AI focus to join the Advisory Services Delivery team as an individual contributor (not a managerial role). Atlassian Solutions Consultants are experts in Atlassian products and solutions who deliver guidance to drive value realization for clients and provide strategic technical guidance at scale, aligning product capabilities with business outcomes. In this role, you will showcase customer successes, expand reach to new use cases and markets, create technical solution content and prescriptive guidance, and advocate for customer needs with cross-functional collaboration across Atlassian teams.

At Atlassian, you can choose to work in an office, from home, or a mix, and the company hires in any country where it has a legal entity to support personal and family priorities. The Atlassian Advisory Services team is globally distributed and engages with large strategic and enterprise organizations to provide trusted advisors who help clients realize maximum value from their Atlassian investments. They are hiring a Senior Solutions Consultant with a Teamwork Foundations + AI focus to join the Advisory Services Delivery team as an individual contributor, not a manager. Atlassian Solutions Consultants are experts in Atlassian products, practices, and solutions, delivering strategic technical guidance at scale and aligning product capabilities with business needs and outcomes. In this role, you will help top promoters showcase successes, create technical solution content and prescriptive guidance for customer goals, and partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions addressing business drivers.

At Atlassian, the plan is to unleash the potential of every team by investing in Generative AI, and they’re seeking a Principal Machine Learning Systems Engineer (P60) to lead GenAI Products & Knowledge Innovations in the US. The role focuses on building and scaling systems that power advanced GenAI products with enterprise knowledge, enabling rapid prototyping and applied research. Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where there is a legal entity. Responsibilities include designing scalable ML systems for training, fine-tuning, and serving large language models and embeddings, and building retrieval, hybrid search, and RAG pipelines integrated with knowledge-grounded data, along with tools to support rapid experimentation and deployment. The position emphasizes rapid prototyping and collaboration with applied scientists to turn POCs into production services, while optimizing latency, throughput, and resource efficiency, and working across ML engineers, backend developers, and product teams to establish a world-class GenAI systems hub.

Atlassian is on a mission to unleash the potential of every team and is investing in Generative AI to accelerate how teams work, discover, and create. They’re seeking a Principal Machine Learning Systems Engineer (P60) to lead technical directions of GenAI Products & Knowledge Innovations in the US, focusing on scalable systems for enterprise knowledge, rapid prototyping, and applied research. The role involves designing and building ML systems for training, fine-tuning, and serving large language models and embeddings, and creating efficient retrieval, hybrid search, and RAG pipelines integrated with knowledge-grounded data. It also involves developing tools and infrastructure to support rapid experimentation and deployment of prototypes, enabling rapid prototyping and turning POCs into reliable, scalable services while optimizing latency and resource efficiency. Finally, the role requires cross-disciplinary collaboration with ML engineers, backend developers, and product teams, contributing to best practices in deployment, monitoring, and evaluation, and Atlassian supports flexible work arrangements and hires in any country with a legal entity.

Atlassian is on a mission to unleash the potential of every team and is investing in Generative AI, seeking a Principal ML Systems Engineer (P60) to lead GenAI Products & Knowledge Innovations in the US. The role involves building and scaling systems that power GenAI products with enterprise knowledge, rapid prototyping, and applied research, bridging cutting-edge algorithms with reliable, high-performance infrastructure. You will design and build scalable ML systems for training, fine-tuning, and serving large language models and embeddings, and develop retrieval, hybrid search, and RAG pipelines integrated with knowledge-grounded data. You will enable rapid prototyping and applied research by partnering with applied scientists, creating proof-of-concept systems that become reliable, scalable services, and optimizing latency and resource efficiency for GenAI workloads, while collaborating across disciplines. Atlassian supports flexible work arrangements and can hire globally where they have a legal entity, with a goal to establish the team as a world-class hub for GenAI systems innovation and best practices in deployment, monitoring, and evaluation.

Atlassian is investing in Generative AI and is seeking a Principal ML Systems Engineer (P60) in the US to lead GenAI product and knowledge-innovation directions. The role centers on building and scaling systems that power GenAI products with enterprise knowledge, enabling rapid prototyping and applied research. You’ll design and implement scalable ML systems for training, fine-tuning, and serving large language models and embeddings, plus retrieval, hybrid search, and RAG pipelines integrated with knowledge data. You’ll enable rapid prototyping by partnering with applied scientists to turn ideas into production-ready pipelines and optimize latency, throughput, and resource efficiency. You’ll collaborate across ML engineers, backend developers, and product teams, contribute to deployment, monitoring, and evaluation best practices, and Atlassian supports flexible work arrangements with hiring allowed in any country where they have a legal entity.

Atlassian offers flexible work options for its employees. Employees can work in an office, from home, or in a hybrid arrangement. This flexibility gives them more control over supporting their family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The text ends with the acronym “NTD.”

Atlassian allows Atlassians to choose where they work—office, home, or a combination. This flexibility gives them more control over supporting family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The text indicates a global, flexible hiring and work arrangement policy. The excerpt ends with "NTD," which seems to be a note or placeholder rather than part of the policy.

At Atlassian, employees can work in an office, from home, or a mix, and the company hires in any country where it has a legal entity. The role is a Principal/Director-level HR Business Partner for the Go-To-Market organization with a focus on Sales, partnering with senior leaders to translate business strategy into a clear people plan and guiding AI-enabled ways of working. Key responsibilities include strategic partnership and org design, workforce planning, talent and performance management, coaching leaders to build high‑performing teams, and using data to identify and close capability gaps, often in collaboration with Talent Acquisition. The role also covers employee relations, sales compensation, policy compliance, and leading or co-owning GTM change, AI transformation, and culture initiatives with cross-functional Centers of Excellence. Must-haves include experience at a 1000+ person, matrixed organization at Principal/Director level, ability to influence SVP/C-suite stakeholders, strong HR expertise across core domains, data-driven decision-making, and experience with distributed teams; nice-to-haves include AI transformation experience, familiarity with HRTech/GTMs tools, and a professional HR qualification.

Atlassian offers flexible work locations and hires globally where they have a legal entity, and they are seeking an experienced HR Business Partner to support the Go-To-Market organization with a focus on Sales, partnering with sales leaders on org design, performance, talent, culture, capability building, and AI-enabled ways of working. The role blends strategy and execution, shaping the long-term people agenda for GTM and the AI transition while resolving real-time issues with leaders and teams, and is based in the USA/Canada with distributed teams across time zones. Key responsibilities include strategic partnership with senior Sales leaders to translate business strategy into a clear people plan; diagnosing organizational health and proposing data-driven interventions; and driving organizational design, workforce planning, and leadership effectiveness for AI-enabled sales. It also covers talent, performance and growth through performance cycles, coaching, succession planning, partnering with Talent Acquisition for senior hires, and using people data to identify capability gaps and drive targeted development; plus employee relations, sales compensation interpretation, policy compliance, and change management. Required experience includes significant tenure as a Principal/Director-level HRBP in a large, matrixed environment with senior stakeholder influence, plus data-driven decision making and distributed/global work experience; nice-to-haves include AI-enabled transformation experience, familiarity with HR tech stacks, and a professional HR qualification.

Atlassian supports flexible work arrangements—employees can work in an office, from home, or in a hybrid model—and hires in any country where the company has a legal entity. The Principal Enterprise Security Engineer is the senior technical authority responsible for corporate architecture, SaaS platforms, and workforce technologies, driving the long-term vision and controls that safeguard assets while enabling business agility and scale. Key responsibilities include strategic leadership to define and maintain an end-to-end enterprise security architecture blueprint (endpoint, identity, network, data) and leading architectural reviews of major initiatives (AI adoption, zero-trust modernization, vendor onboarding). They provide SME guidance, influence platform and service designs with security integrated from the outset, and implement risk-based recommendations while automating control deployment and drift detection via IaC/PaC to speed up adoption and enable safe CI/CD for policy/config changes. The role also emphasizes collaboration across security, engineering, product teams, and other principal architects, acting as a liaison between Corporate Security and Product Security, and mentoring security engineers across multiple seniority levels.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where the company has a legal entity. The Principal Enterprise Security Engineer is the senior technical authority across corporate architecture, SaaS platforms, and workforce technologies, driving the long-term security vision and controls that safeguard assets while enabling scalable innovation. Key responsibilities include strategic leadership to define and maintain an end-to-end enterprise security architecture, lead architectural reviews of major initiatives (AI adoption, zero trust modernization, vendor onboarding), and establish architectural controls and periodic maturity assessments. The role provides technical SME guidance to engineering teams, influences platform and service design with security from inception, offers risk-based recommendations to executives, and automates control deployment and drift detection (IaC/PaC) to accelerate adoption and CI/CD for policy/config changes. Collaboration includes working with security, engineering, product leaders, and other principal architects, serving as the architecture liaison between Corporate Security and Product Security, and mentoring security practitioners across corporate domains.

- Atlassian supports flexible work arrangements—employees can work in an office, from home, or a mix—and hires in any country where the company has a legal entity. - The Principal Enterprise Security Engineer is the senior technical authority across corporate architecture, SaaS platforms, and workforce technologies, driving the long-term vision and safeguards that protect assets while enabling business agility at scale. - Their strategic leadership includes defining the end-to-end enterprise security architecture blueprint (endpoint, identity, network, and data) and leading architectural reviews of major initiatives such as AI adoption, zero-trust modernization, and vendor onboarding, while establishing controls and maturity assessments. - They provide technical SME guidance to engineering teams, influence platform and service architectures to embed security from the outset, and offer risk-based recommendations that shape executive decisions and investments. - They enhance productivity and safety by automating control deployment and drift detection (IaC/PaC), enabling rapid change via CI/CD for policy/config and broad rollouts, and serving as a liaison between Corporate Security and Product Security while mentoring security engineers across domains.

Atlassian supports flexible work locations and hires in any country where they have a legal entity. They are looking for a Lead Paid Search Strategist to serve as the strategic lead for the global Paid Search program, owning the portfolio across products and driving bidding, attribution, and measurement systems with no direct reports. Responsibilities include governing global paid search strategies, automating bidding, directing agency partners, partnering with Data Science on experiments and models, forecasting budgets, and evolving strategies for AI-driven search formats while ensuring data resilience and privacy alignment. The role requires 8+ years of paid search experience in high-growth B2B SaaS or enterprise tech, a track record of autonomously managing multi-million-dollar annual budgets, and technical direction for conversion APIs, offline conversions, custom attribution models, and value-based bidding. Preferred qualifications include SQL, BigQuery, Google Ads Scripts, or BI dashboards, and experience with international search expansion and multilingual campaign governance.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Lead Paid Search Strategist is a senior individual contributor who will own the global paid search program across Jira, Confluence, Trello, Loom, and more, setting brand and nonbrand strategies and advancing bidding, attribution, and measurement systems. Responsibilities include governing global paid search strategies, driving in-house automation and value-based bidding, directing agency partners on tactical execution, partnering with Data Science on experiments and embedding search data into MMM, MTA, and customer lifetime value models, forecasting budgets, and evolving strategies for AI-driven formats. The role requires collaboration with Ad Ops to define data resilience and first-party data capture architectures, monitoring auction insights, implementing counter-conquesting, leading ad copy and asset strategy for AI formats, and communicating performance insights to leadership while aligning with PMM and Web teams. Required background includes 8+ years in paid search for high-growth B2B SaaS or enterprise tech, multi-million-dollar budget management, directing technical implementations for conversion APIs and attribution models, expertise in causal experimentation and MMM, agency leadership, with preferred skills like SQL, BigQuery, Google Ads Scripts, and BI dashboards.

- Atlassian offers flexible work locations and global hiring where they have a legal entity, and is hiring a CSA (AI) to join the Customer Success Architect team to drive adoption of its AI platform, Rovo. - The CSA (AI) will execute time-boxed, co-built engagements that move customers from simply turning on Rovo to delivering measurable business value, partnering with enterprise teams to identify high-impact AI use cases, design and build custom Rovo agents, configure connectors, and deploy solutions into production. - The role is not managerial; CSAs are technical experts who deliver guidance to drive value and adoption, collaborating with Pre-Sales, Post-Sales, and Product teams to align product capabilities with business outcomes. - Day-one activities include discovery workshops, co-design of agents and connectors, deploying from sandbox to production, coordinating activation journeys with Account Teams and CSMs, and advocating with Rovo Product/Engineering to improve adoption. - Ideal candidates have 3–5 years in Customer Success or enterprise SaaS, experience with AI platforms and the Atlassian ecosystem, knowledge of AI agents and integrations across enterprise workflows, and strong product-minded communication to translate AI capabilities into tangible outcomes.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity. This role is a CSA (AI) within the Customer Success Architect team—not a managerial position—focusing on Atlassian's AI platform Rovo and driving time-boxed, co-built engagements that move customers from Rovo being turned on to real business value in production. You’ll partner with enterprise teams to discover high-impact AI use cases, design and build custom Rovo agents, configure third-party connectors, deploy solutions into production, and collaborate with Pre-Sales, Post-Sales, and Product teams to enable adoption and measurable outcomes. On day one you’ll facilitate discovery workshops, co-create designs, guide sandbox-to-production deployment, plan activation journeys, and advocate with Rovo Product and Engineering to improve the adoption motion; travel up to 15%. Requirements include 3-5 years in enterprise SaaS customer success, technical aptitude with AI platforms and the Atlassian ecosystem (Jira, Confluence, Rovo), experience building AI agents and integrations, hands-on AI production adoption, enterprise workflow domain knowledge, and strong communication skills to translate AI capabilities into business outcomes.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, grounded in the value of "play as a team." The culture emphasizes supporting one another, celebrating wins together, and sharing knowledge, with employees working with Atlassian, not for Atlassian. The role partners with direct sales, partners, and larger account teams on Fortune 500 customers to map the customer profile, business problems, roadmaps, and solution success to optimize the account. Responsibilities include customer discovery, identifying cross-product opportunities, becoming a product expert in pre-sales, and leading value-based demonstrations that show how Atlassian products work together. Additional expectations are forging strong partnerships with account executives, documenting product feedback and competitive intelligence for product management, and continuously learning to refine pre-sales and product knowledge and sales processes.

Atlassian offers flexible work options—office, home, or hybrid—so employees can balance family, personal goals, and other priorities, and they hire in any country where they have a legal entity. They emphasize the value of "play as a team," supporting one another, celebrating wins together, and sharing knowledge, with employees working with Atlassian, not just for Atlassian. The role partners with direct sales, partners, and larger account teams on Fortune 500 customers to track the customer profile, business problems, roadmaps, and solution success to optimize the customers within your account team territory. Responsibilities include customer discovery to understand current state and problems, mapping them to Atlassian products and solutions, identifying opportunities for cross-product expansion, and leading value-based demonstrations in the pre-sales process. The position also requires understanding technical needs, forging partnerships with aligned account executives, documenting product feedback and competitive intelligence for product management, and continuously learning and refining pre-sales, product, solution, and sales process knowledge.

At Atlassian, you can work in an office, from home, or a combination, giving you flexibility to support your family and personal goals. We hire people in any country where we have a legal entity and we live by the value of 'play as a team,' supporting one another, celebrating wins, and sharing knowledge. Responsibilities include partnering with direct sales, partners, and larger account teams on Fortune 500 customers to track the customer profile, business problems, roadmaps, and solution success to optimize the accounts within your territory. You will participate in customer discovery, map business needs to Atlassian products and solutions, identify cross‑product opportunities, and articulate a broad understanding of the product portfolio during the pre‑sales process. In addition, you will lead compelling value‑based demonstrations, understand customer technical needs to gain buy‑in, forge partnerships with aligned account executives, document product feedback and competitive intelligence, and continuously learn to refine your knowledge and sales processes.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity. The company emphasizes its value of "play as a team," supporting one another, celebrating wins, and sharing knowledge, with employees working with Atlassian, not for Atlassian. In the responsibilities, the role partners with direct sales, partners, and large account teams on Fortune 500 customers to map customer profiles, problems, roadmaps, and solution success to optimize outcomes. It requires customer discovery, identifying cross-product opportunities, being a product expert in pre-sales, and delivering value-based demonstrations to show how Atlassian products enable new ways of working. It also involves guiding customers' technical needs, building strong partnerships with account executives, collecting and sharing product feedback and competitive intelligence, and continuously learning about Atlassian products and sales processes.

Atlassian offers flexible work locations—office, home, or a hybrid—allowing employees to support family, personal goals, and priorities, and the company hires globally where it has a legal entity. It emphasizes a “play as a team” culture, where people support one another and share knowledge, and notes that employees work with Atlassian, not for Atlassian. The responsibilities describe a pre-sales role that partners with direct sales, partners, and large account teams on Fortune 500 customers to understand profiles, business problems, roadmaps, and solution success to optimize within the account. The role involves customer discovery, mapping business problems to Atlassian products, identifying cross-product opportunities, and leading value-based demonstrations to show how the software can transform the customer’s work. It also requires guiding technical needs, forging strong partnerships with account executives, documenting product feedback and competitive intelligence, and continuously learning to advance pre-sales, product, solution, and platform knowledge.

Atlassians have flexibility in where they work—office, home, or a combination—and the company hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. As Head of Forward Deployed Engineering EMEA, you will be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and working with product, engineering, and design to grow technical and domain expertise while making a tangible business impact in a high-visibility, fast-paced environment. You will hire, onboard, and retain top talent, fostering a culture of innovation, collaboration, and excellence, and mentor your team on best practices in AI/ML solution design, code quality, scalable architecture, testing, debugging, and documentation for rapid, production-ready delivery. You will drive data-driven solution development by analyzing complex datasets to inform product direction, champion AI-augmented workflow automation to maximize value and efficiency, oversee end-to-end deployment into production with ongoing evaluation and improvement, and navigate risk and compliance including AI risk assessment, GDPR data privacy, and regulatory frameworks. You will communicate complex technical concepts clearly to both technical and non-technical stakeholders and align technical solutions with business objectives by setting a clear vision for technological progress and measurable results.

Atlassian offers flexibility in where you work—office, home, or a hybrid setup—and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The Head of Forward Deployed Engineering EMEA leads applied AI initiatives, working with customers and cross-functional teams to deliver AI-powered solutions. The FDE team collaborates with top organizations to leverage Atlassian’s AI to solve real-world problems, helping you grow technical and domain expertise while delivering measurable business impact. Responsibilities include hiring, onboarding, mentoring on AI/ML solution design, code quality, scalable architecture, testing, debugging, and documentation to ensure rapid, production-ready delivery. The role also drives data-driven solution development, champions AI-augmented workflow automation, oversees end-to-end deployment, manages AI risk and data privacy compliance, and communicates complex concepts clearly to align with business objectives and set a vision for progress.

Atlassian supports flexible work locations and hires internationally where there is a legal entity; this role sits in the Customer Success Architect team focusing on adopting Atlassian’s AI platform, Rovo. As a CSA (AI), you will run time-boxed, co-built technical engagements to move customers from “Rovo is turned on” to real, measurable business value, partnering with enterprise teams to identify high-impact AI use cases, design and build custom Rovo agents, configure third-party connectors, and deploy production-ready solutions. The role blends deep AI and Atlassian platform expertise with customer success, focusing on measurable adoption outcomes, managing engagements, enabling customers, and continuously improving processes for satisfaction and efficiency. Atlassian CSAs are non-managerial technical experts who deliver guidance at scale, align product capabilities with business needs, and collaborate with Pre-Sales, Post-Sales, and Product teams to provide solutions and drive adoption, while helping showcase customer successes and expand AI adoption into new use cases and markets. On day one, you’ll participate in discovery workshops, co-build custom Rovo agents and connectors with customer teams, guide deployment from sandbox to production, collaborate with Account Teams and CSMs on activation journeys, advocate with Rovo Product/Engineering/AI to surface friction, and travel up to 15% domestically and internationally; the position is UK-based.

Atlassian supports flexible work arrangements—office, home, or a hybrid—so employees can balance personal priorities, and they hire people in any country where they have a legal entity. The role is a UK-based Customer Success Architect (AI) focused on adopting Atlassian's AI platform, Rovo, delivering time-boxed, co-built engagements that realize measurable business value in production. You’ll partner with enterprise teams to identify high-impact AI use cases, design and build custom Rovo agents, configure third-party connectors, and deploy solutions into production workflows, bridging AI and Atlassian platform expertise with customer success. The role is non-managerial; CSAs are technical experts who provide guidance to drive value realization and adoption, collaborating with Pre-Sales, Post-Sales, and Product to align capabilities with outcomes and expand AI adoption. On day one, expect discovery, design, deployment, collaboration, and advocacy activities; you’ll travel up to 15% domestically and internationally for events and customer meetings, and the position is UK-based.

DX is a Salt Lake City–based SaaS company hiring remotely from the UK, helping engineering leaders build high-performing teams and collecting millions of data points daily to power productivity insights for customers like Pinterest, GitHub, BNY, and Xero. The business has grown profitably, tripling its annual recurring revenue in recent years, and it recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX values individual mastery and being the best at your craft, with those who excel thriving and being rewarded, while acknowledging that outcomes may be influenced by external factors beyond their control. What you’ll do includes prospecting, qualifying, and closing new opportunities across defined territories, owning the full sales cycle, running proofs of concept and demos, building a disciplined pipeline with accurate forecasting, guiding buyers through complex evaluations, and feeding market insights back into product and GTM improvements. Ideal candidates love winning, build repeatable processes, are self-motivated and adaptable to autonomy and rapid change, take ownership of outcomes, continuously learn, communicate clearly across engineers and executives, and balance action with diligence.

The role is remote from the UK, while DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. DX helps engineering leaders build high-performing, productive teams and collects millions of data points daily to power insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and many more. DX has grown profitably, tripling annual recurring revenue in the last several years, and recently closed on its acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. What we value at DX centers on individual mastery and performing at the highest level, with a focus on the craft rather than uncontrollable outcomes. The role entails prospecting, qualifying, and closing net-new opportunities across defined territories, owning the full sales cycle, running proofs of concepts and demos, building a disciplined pipeline, and translating market insights into internal product and GTM improvements, while the ideal candidate is competitive, self-motivated, autonomous in fast-moving environments, takes ownership of outcomes, and communicates clearly to engineers, executives, and influencers.

The role is remote from the UK for DX, a Salt Lake City-based, fast-growing SaaS company that helps engineering leaders build high-performing, productive teams, powered by millions of data points used by companies like Pinterest, GitHub, BNY, and Xero. DX has scaled profitably, tripling annual recurring revenue in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes values centered on individual mastery and being the best at one’s craft, rewarding those who achieve it, while noting that outcomes are influenced by external factors but execution at the highest level is controllable. The role entails prospecting, qualifying, and closing new opportunities across defined territories, owning the full sales cycle, running proofs of concept and demos tied to buyers’ priorities, building a disciplined, accurately forecasted pipeline, and guiding buyers through complex evaluations while feeding market feedback into product and GTM improvements. Ideal candidates love winning, build repeatable processes, are self-motivated and adaptable, take ownership of outcomes, are continuous learners, communicate clearly across stakeholders, and have a bias for action without sacrificing diligence.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing, productive teams and is hiring remotely from the UK. DX collects millions of data points daily, powering insights into developer productivity and experience for companies like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in recent years, and DX recently closed an acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and deliver greater impact to customers. The role involves prospecting, qualifying, and closing new opportunities across defined territories, owning the full sales cycle from first touch to close, running proofs of concept and demos, and building a disciplined pipeline with accurate forecasting. Ideal candidates love winning, are self-motivated and resourceful, thrive with autonomy and rapid change, take ownership of outcomes, are continuous learners who seek feedback, and communicate clearly with engineers, executives, or influencers while maintaining a bias for action.

The role is remote from the UK for DX, a Salt Lake City-based, fast-growing SaaS company that provides data-driven insights into developer productivity for customers such as Pinterest, GitHub, and Xero, and which recently closed an acquisition by Atlassian to accelerate growth and R&D. DX has scaled profitably, tripling annual recurring revenue in recent years, and joining Atlassian aims to expand resources and impact for customers. At DX, the core value is mastery—performing at the highest level and continually getting better at your craft, with outcomes not entirely within control but effort and performance being the focus. You’ll prospect, qualify, and close net-new opportunities across defined territories, own the full sales cycle, run proofs of concept and business cases, build a disciplined pipeline, and guide buyers through complex evaluations. The ideal candidate loves winning, builds repeatable processes, is self-motivated and adaptable to rapid change, takes ownership of outcomes, is a continuous learner, communicates with impact, and balances bias for action with diligence.

DX, a fast-growing SaaS company headquartered in Salt Lake City that was recently acquired by Atlassian, is hiring remotely from the UK. DX collects millions of data points daily to power insights into developer productivity for customers like Pinterest, GitHub, BNY, and Xero. Joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes individual mastery—thriving by becoming the best at your craft—and acknowledges that outcomes are influenced by factors beyond the team and the company’s control. The role involves prospecting, qualifying, and closing new opportunities across defined territories, owning the full sales cycle, running proofs of concept and demos, building a strong, disciplined pipeline, and feeding market feedback into product and GTM improvements; the ideal candidate is competitive, self-motivated, adaptable to rapid change, takes ownership, learns continuously, and communicates clearly with engineers, executives, and other stakeholders.

At Atlassian, you can work office, from home, or a hybrid—interviews and onboarding are conducted virtually, and the company hires in any country where it has a legal entity as part of its distributed-first approach. The role requires you to be located in India and will lead an engineering team within Jira Service Management IT Operations, a fast-growing cloud portfolio in the ITSM/ITOM space. The team builds and runs mission-critical, high-throughput services (alerting, on-call scheduling, incident orchestration, mobile experiences) that power thousands of global organizations 24/7, working closely as a distributed triad of Engineering, Product, and Design with a focus on technical excellence and automated testing. You will be responsible for high-quality software delivery, developing individuals and leaders, shaping roadmaps with Product and Design, removing blockers, and guiding architectural decisions to balance speed, reliability, and maintainability, while fostering an inclusive, high-performing culture. The ideal candidate has 5+ years of experience managing software engineers, strong hands-on coding ability, experience with large-scale cloud-based SaaS products, a track record of partnering with Product and Design, excellent communication in a distributed environment, and a CS/Engineering degree or equivalent.

Atlassian supports flexible, distributed work and hires globally with virtual interviews and onboarding, but this role requires you to be located in India. You will lead an engineering team within Jira Service Management - IT Operations, one of Atlassian’s fastest-growing cloud portfolios, focused on transforming how engineering and IT detect, respond to, and prevent incidents at scale. The team builds and runs mission-critical, high-throughput services that power alerting, on-call scheduling, incident orchestration, and mobile experiences for thousands of organizations around the world, 24/7. Responsibilities include delivering high-quality software, shaping roadmaps with Product and Design, removing blockers, guiding architecture decisions, and building an inclusive, high-performing team culture. The ideal candidate has 5+ years of experience leading software engineers in production, hands-on coding ability, cloud/SaaS experience, strong cross-functional collaboration, and a CS/Engineering degree or equivalent.

Atlassian offers flexible work options, including office, home, or hybrid arrangements, to better support personal priorities. The company hires in any country where it has a legal entity. The Analytics Platform is Atlassian’s AI-ready data backbone that unifies data, enables low-latency analytics, and provides governed access across cloud environments at scale. It underpins AI-native experiences like intelligent assistants and embedded analytics while maintaining reliability, permissions, and metric integrity for enterprise decisions. The Technical Program Manager on the Analytics Platform will define the long-term technical strategy and roadmap, gain stakeholder buy-in, and lead cross-organizational initiatives by translating business objectives into technical problems and orchestrating programs from capacity planning to migrations and reliability improvements, including lifecycle management and dependencies.

Atlassian supports flexible work models and hires globally in countries where it has a legal entity. The Analytics Platform serves as Atlassian’s AI-ready data backbone, unifying a consistent data foundation, low-latency analytics, and governed access to enable reliable, scalable insights for people and AI. It underpins AI-native experiences like intelligent assistants and embedded analytics while preserving enterprise-grade reliability, permissions, and metric integrity. The Technical Program Manager on the Analytics Platform team will define long-term strategy and a roadmap, gain stakeholder buy-in, and drive large cross-organizational initiatives. Their responsibilities include translating business objectives into technical problems, outlining programs (capacity planning, migrations, high availability, performance, etc.), partnering with engineers and architects, and managing the full lifecycle and dependencies of complex technical programs.

At Atlassian, you can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity, giving you control over family, personal goals, and priorities. The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex cloud migrations as the primary stakeholder, acting as a strategic advisor and technical consultant to senior customer decision-makers while coordinating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. The role requires business acumen and technical fluency, with expertise in developing customer cloud strategies and enabling adoption of cloud features including AI, and an understanding of data movement, system integration, and migration outcomes. Key responsibilities include end-to-end migration strategy, risk readiness assessments and remediation, technical architecture around APIs/webhooks/automation, trusted advisory to executives, and governing the migration lifecycle from discovery to go-live with measurable outcomes. Additional expectations cover driving accountability, stakeholder communications, escalation management, team leadership and enablement, maintaining a data-driven consultative mindset, staying ahead of industry trends, and proposing innovative solutions to business challenges.

Atlassian offers flexible work locations and hires globally wherever there is a legal entity. The Principal Enterprise Delivery Manager role is to guide Atlassian’s largest and most complex customers through their transition to the cloud, serving as a strategic advisor and technical consultant and coordinating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. It requires business acumen and technical fluency, with proven expertise in developing cloud strategies and enabling adoption of cloud features (including AI), and an understanding of how data moves, how systems integrate, and what makes migrations succeed or fail. Responsibilities include leading end-to-end migration strategy, risk management through readiness assessments and remediation, technical architecture around APIs and automation, acting as a trusted advisor to senior leadership, governing the migration lifecycle with cross-functional teams, driving accountability and stakeholder communications, managing escalations, and leading team enablement and training. The role emphasizes a consultative, data-driven mindset and staying ahead of industry trends to propose innovative solutions for Atlassian’s most strategic customers.

The AI Success Strategist at Zendesk owns end-to-end AI roadmaps for customers, translating product capabilities into business strategy and partnering with executives to ensure AI initiatives start strong and scale predictably. The role acts as the design authority for deployments, coordinating with Professional Services, Product, and Engineering, and maintains a mutual, outcome-driven AI roadmap to maximize value and secure renewals. You’ll lead structured discovery and success-planning engagements, define a long-term AI vision, align internal and external stakeholders, and drive execution from adoption through expansion with measurable milestones. Requirements include 5+ years in Customer Success/Experience, 1+ year AI experience, enterprise SaaS GTM experience, strong analytics and program management skills, and a degree in business/computer science/engineering with AI strategy or PM certifications preferred. Zendesk offers a hybrid work model and inclusive culture, with a US OTE of $118k–$178k (70/30 base/commission), and notes AI screening and equal opportunity employment with accommodations available.

Zendesk is hiring for a pure hunting Business Development/Sales role in North America aimed at identifying, qualifying, and building a significant pipeline across SMB, Commercial, and Enterprise accounts, in collaboration with sales, product, and marketing teams. Key responsibilities include engaging with prospects to understand challenges, generating high-value outbound content and messaging, researching companies (10K/10Q, investor presentations, news), and managing a pipeline with a focus on delivering a superior customer experience. Requirements include 2+ years of sales/BD experience across SMB to Enterprise, a competitive self-starter mindset, excellent communication and interpersonal skills, and proficiency in Salesforce, Zoominfo, Outreach, 6sense, with a bachelor’s degree preferred. Compensation consists of a US hourly OTE range of $36.54-$54.81 with a 70/30 base/commission split, with potential bonuses or benefits, and final offers determined by location and experience; the posted range reflects base pay, not including incentives. The role uses a hybrid work model with some onsite time, and Zendesk emphasizes its mission to redefine customer experience through AI, a diverse and inclusive culture, equal opportunity employment, and accommodations for applicants with disabilities, including AI screening per policy.

The AI Success Strategist at Zendesk leads the end-to-end delivery of customers’ AI roadmaps, owning the strategic AI vision, executive partnerships, and ensuring AI initiatives start strong and scale predictably. The role translates product capabilities into clear business strategies, aligns internal and external teams, and drives adoption from initial deployment through sustained expansion, with success measured by customer satisfaction, increased automated resolution usage, and retention. Key objectives include accelerating time-to-value, owning multi-year AI roadmaps across Product, Services, Sales, and Partners to scale safe, sustainable AI programs, and delivering measurable commercial outcomes such as renewals protection and revenue growth. Responsibilities encompass acting as design authority for deployments, shaping long-term AI strategy with executives, coordinating internal and external stakeholders, sustaining recurring mutual AI roadmaps, owning channel and adoption strategies, and using data to drive impact while upholding responsible AI and compliance. Candidates should have at least 5 years in Customer Success/Experience, 1+ year AI experience, enterprise SaaS GTM or similar, adoption analytics experience, a relevant bachelor’s (advanced degrees or certifications in AI strategy or project management preferred), and strong cross-functional influencing skills; AI domain knowledge is a plus; Zendesk is an equal opportunity employer with hybrid work and accommodations available.

The AI Services Consultant at Zendesk is part of the Professional Services AI Delivery team and serves as the technical and product expert for the AI-powered Resolution Platform, aimed at delivering rapid value and guiding customers through configuration and optimization. The mission is to provide technical solutions and remove roadblocks to drive resolutions on the AI Platform, acting as a trusted advisor who guides customers through complex configurations with agility to achieve transformative business outcomes. The overarching objective is to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, ensuring measurable business impact from initial deployment through scale, while leading end-to-end projects with clear scope and timelines and aligning with the customer’s AI Roadmap. Key responsibilities include providing technical expertise and guidance on implementation and optimization, facilitating change management and training, owning successful project delivery, maintaining high customer satisfaction, and collaborating cross-functionally with internal teams to address technical challenges and align on business goals. Requirements include 3+ years in consulting or professional services, enterprise SaaS GTM experience, fluent English, strong REST APIs and JSON skills, Python preferred, experience with adoption analytics and driving retention, a relevant degree (AI strategy or project management certifications preferred), plus strong program management and cross-functional influence; Zendesk also highlights its hybrid work model, AI screening practices, and commitment to equal opportunity and accommodations for disabilities.

Lucid Software leads in AI-driven work acceleration with the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and emphasizes innovation, excellence, empowerment, initiative, and teamwork in a respectful, inclusive, hybrid workplace. The SMB New Logo Team focuses on building long-term customer relationships by identifying the right people and demonstrating how Lucid can help them work faster and better. The EMEA SMB New Logo Account Executive (DACH) role involves owning a territory, driving high-velocity outbound sales from qualification to close, building pipeline, and delivering tailored demos after discovery. Requirements include 1+ year of closing or 2+ years of BD/SDR experience (preferably in SaaS/tech), strong multi-channel outbound skills, CRM familiarity (Salesforce or similar), English and German fluency, and a hybrid Amsterdam-based schedule (office 2 days per week). Preferred qualifications include experience in competitive sales cycles, CRM proficiency, strong organizational skills, and a BA/BS degree, with a German-language posting offering equivalent details.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform work at scale. The company emphasizes core values—innovation, excellence, empowerment, initiative, ownership, and teamwork—and promotes a diverse, respectful, and inclusive culture with a hybrid work model. Their SMB New Logo Team focuses on building long-term customer relationships by identifying the right people and demonstrating how Lucid’s platform can help them work faster and better, seeking impact-driven, fast-learning teammates. Responsibilities include acting as the territory CEO, mapping target accounts, managing high-velocity sales cycles, executing proactive outbound strategies, conducting discovery, delivering tailored demos, and contributing to a collaborative team culture. Requirements include 1+ years closing or 2+ years BD/SDR experience in SaaS/tech, a strong multi-channel outbound track record, Salesforce familiarity, English fluency, and a hybrid Amsterdam schedule (in-office Tuesdays and Thursdays), with preferred qualifications such as Nordic language skills and experience with Salesforce, Gong, or Outreach.

Lucid Software is an AI-driven work-acceleration leader offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, designed to streamline work and drive transformation at scale. The company emphasizes core values of innovation, excellence, empowerment, ownership, teamwork, and fostering a respectful, inclusive, hybrid workplace with remote or office options. The job posting describes an evergreen Mid Market Expansion role in EMEA, seeking Account Executives to lead growth within existing mid-market accounts, partnering with Customer Success Managers. Responsibilities include closing business, prospecting, expanding Lucid adoption, developing forecasting, mastering value propositions, and maintaining team-aligned activity and cross-functional SLAs. Requirements include 2+ years SaaS sales closing, relationship-building, CRM experience (Salesforce), English fluency, with preferred qualifications of additional European language skills, software sales experience, Salesforce hygiene, multitasking; BA/BS degree.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive business transformation at scale. The company emphasizes core values like innovation, excellence, empowerment, ownership, and teamwork, and maintains a diverse, respectful, inclusive culture with a hybrid, flexible work model. The role focuses on strategic growth of Lucid’s largest customers in EMEA, requiring deep product knowledge, understanding of the competitive landscape, outbound lead generation, and pipeline development across multiple segments. Responsibilities include managing an account book, forecasting, closing pipeline to meet sales quota, sharing market insights, and penetrating new markets and personas. Requirements include 5+ years of SaaS sales experience (preferably product-led growth), experience with enterprise-grade customers and complex sales cycles, fluency in English and Dutch, Salesforce experience, and a hybrid Amsterdam office schedule; preferred qualifications include evangelist selling experience and familiarity with sales acceleration tools, plus a BA/BS degree.

Figma is expanding its Product Support AI Infrastructure & Tooling team to automate workflows, connect systems, and bring customer context into conversations in order to improve support experiences and collaboration worldwide. As a Support Engineer, AI Infrastructure & Tooling, you will design, build, and operationalize integrations across Decagon, Zendesk, Figma admin tooling, and internal data sources to power AI workflows and strengthen customer and Specialist interactions. Your responsibilities include shipping AI-powered workflows, enabling context enrichment in support chats, using large language models for classification and routing, and establishing guardrails, monitoring, and measurable success metrics with cross-team collaboration. Requirements include 3+ years shipping integrations or internal tools, strong back-end proficiency (Ruby, Python, Go, PostgreSQL) with API and data-flow experience, hands-on work with LLM-powered workflows, and a proven ability to translate ambiguous problems into practical solutions; preferred extras include experience with Zendesk and AI observability. Figma offers equity, a competitive benefits package, and a base salary range of $169,000–$245,000, plus inclusive hiring, accommodations for disabilities, and a Candidate Privacy Notice; onboarding may be in-person and candidates will be asked to keep cameras on during video interviews.

Figma is growing its team of creatives and builders and is hiring a Support Engineer, AI Infrastructure & Tooling, to build intelligent, resilient, and integrated solutions that automate workflows and connect systems. You’ll design, build, and operationalize integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms to bring context into customer conversations and improve support workflows. You’ll apply AI and LLM patterns for classification, summarization, routing, and automation, define success metrics, and implement governance, guardrails, and monitoring so AI-powered workflows are trusted in production. Requirements include 3+ years shipping integrations or internal tools, strong backend skills in languages like Ruby, Python, Go, or C++, and PostgreSQL, and hands-on experience with LLM-powered workflows and customer/support data; bonuses include familiarity with Zendesk, Decagon, Sprinklr, Gainsight, and related AI observability or agent-assist tooling. This is a full-time role in the US (remote or hub-based), with a base salary range of $169,000–$245,000, equity and comprehensive benefits, a commitment to diversity and accommodations, and notes that all candidates must keep cameras on during video interviews and in-person onboarding for new hires.

Figma is growing its team to make design accessible to all and is hiring a Recruiting Manager to build and lead a talent-acquisition function supporting Sales in North America, with options to work from a US hub or remotely. The role involves managing and developing recruiters, aligning recruiting resources with Sales leadership, creating a talent-brand strategy, designing a scalable team structure, championing inclusion and diversity, and improving recruiting best practices across the org. Requirements include 7+ years of recruiting in a fast-paced environment, 2+ years of people management, SaaS sales recruiting expertise, strong stakeholder and executive partnership, data-driven decision making, and experience scaling recruiting functions; diversity experience is a plus and the ability to operate in ambiguity is valued. Compensation includes an annual base salary range of $169,000–$245,000 plus equity and comprehensive benefits such as health/dental/vision, retirement with company contributions, parental leave, mental health support, paid time off, flexible PTO, and potential incentives. Figma is an equal opportunity employer that values diversity, offers accommodations for applicants with disabilities, requires cameras on during video interviews, and processes personal data under the Candidate Privacy Notice.

Figma is expanding its team and seeks a Recruiting Manager to lead a growing group of recruiters supporting Sales in North America, with the role remote in the US or from a US hub. You will mentor and develop recruiters, align recruiting resources with Sales leadership, partner on a talent-brand strategy, design a scalable team structure, champion diversity and inclusion, and continuously improve recruiting practices across the organization. Requirements include 7+ years of recruiting in a fast-paced environment, 2+ years of people management, SaaS sales recruiting expertise, strong stakeholder collaboration, data-driven decision making, and experience building scalable recruiting programs; experience with diversity recruiting and operating in ambiguity is a plus. Figma offers equity, a comprehensive benefits package (health, dental, vision, retirement contributions, parental leave, mental health support, PTO), and an annual base salary range of $169,000–$245,000, along with incentive plans, while maintaining an equal opportunity employer stance and accommodations for disabilities. The process involves camera-on video interviews to protect integrity, in-person onboarding, and processing of applicant data per the Candidate Privacy Notice, with a note that applicants are encouraged even if not an exact match.

Tempo is a global tech company trusted by over 30,000 customers, including about a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; since its 2007 origin as a time-tracking tool, it has become the #1 time management add-on for Jira within the Atlassian ecosystem. Tempo's newest product, Workforce Intelligence, links AI telemetry to Jira work items to measure AI-driven value, acting as the execution-layer system of record for AI ROI and helping engineering leaders evaluate tools, benchmark performance, and govern AI-enabled delivery. The Senior Product Manager role leads Workforce Intelligence from an emerging product to a durable business, owning strategy, roadmap, and commercial outcomes, and requiring strong ability to make data-driven decisions in ambiguous contexts with cross-functional alignment. Responsibilities include owning the product's strategy and roadmap, conducting continuous discovery with CTOs, VPs of Engineering, and design partners, prototyping and experiments with real data, evolving attribution and reporting, defining data strategy and instrumentation, and collaborating with sales, marketing, and customer success on positioning, pricing, launches, and expansion. Tempo emphasizes impact, innovation, collaboration, and growth, offering remote-first work, unlimited vacation, comprehensive benefits, and an inclusive culture, with an invitation to apply in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time, resource, budget management, roadmapping, and program management, and has evolved from a 2007 time-tracking tool to the leading Jira time-management add-on within the Atlassian ecosystem. Its newest product, Tempo Workforce Intelligence, connects AI telemetry to Jira work items to measure AI-powered work and aims to become the execution-layer system of record for AI ROI across Tempo’s suite. Tempo is seeking a Senior Product Manager to lead Workforce Intelligence from an emerging category into a durable business, owning strategy, roadmap, and commercial outcomes, and seeking a candidate with 5+ years of PM experience who can operate in ambiguity and align cross-functional teams around evidence-based decisions. The role entails small, autonomous teams, continuous discovery with engineering leaders and design partners, rapid prototyping with real data, defining instrumentation and operating metrics, and shaping attribution, benchmarking, and data strategies across AI tools and Tempo products. Tempo promotes a remote-first culture with growth opportunities, competitive benefits, and an equal-opportunity commitment, inviting applicants to help shape the future of enterprise productivity software.

The role is Head of Strategic Sales, North America, based on the East Coast and open to candidates in the US and Canada, reporting to the Head of North America Sales and leading a team of Strategic Account Directors and Strategic Account Managers. It will build and execute a repeatable growth strategy for Adaptavist’s highest-potential North American customers, maximizing wallet share by linking executive priorities to the full portfolio, the DevOps & Developer Experience and Service & Work Management motions, and the strategic partner ecosystem. Responsibilities include defining the operating model, identifying and prioritizing accounts with potential above £1m annual gross-margin, establishing consistent account-planning standards, and maintaining a portfolio view of health, risk and required investment. The role requires executive customer and deal leadership, MEDDPICC-based qualification and forecast discipline, and cross-functional account execution to accelerate complex opportunities and improve win rates and margin from services. It also involves building strong regional and global partner relationships, co-sell planning, coordinating with global strategic-account programmes, and leading talent development, cadence, governance, and sharing best practices across the North American sales organization.

Refined is seeking a Malmö-based IT Systems & Operations Specialist to keep the company’s IT running smoothly and actively pursue automation and AI opportunities to save time across the organization. The role splits roughly 60% administering Jira, Confluence, Google Workspace, Slack, and Iru; 20% building automations and integrations; and 20% providing first-line IT support, including device management and SOC2/compliance-related tasks. Must-haves include hands-on SaaS administration (ideally Atlassian), IT support experience, MDM experience (Iru/Kandji, Jamf, Intune), the ability to connect systems, and a genuine interest in automation/AI, plus strong self-management and English communication; nice-to-haves include SOC2 experience and scripting/automation tools. You’ll work with Anders, Svante, the People & Admin team, and be the main IT contact across Refined’s eight-country footprint, in a hybrid setup based in Malmö with colleagues distributed globally and two in-person company gatherings per year. The role offers a Scandinavian-standard package (pension, health insurance, sick leave, five weeks of vacation), flexible hours, a learning budget, wellness allowance, and company offsites, with a salary of 38,000–48,000 SEK; Refined is a 70-person Atlassian-focused SaaS company built on a culture of autonomy and impact.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever it has a legal entity. The Advisory Services Public Sector team is a globally distributed group of Atlassian experts focused on customer success for large enterprises, providing trusted advisors to maximize value from Atlassian investments. The Solution Consultant role is an individual contributor who delivers technical guidance, aligns product capabilities with business outcomes, helps expand services and products within client organizations, and partners with non-customer-facing teams to address customer needs, with travel up to about 30%. Required background includes 4-6 years in SaaS, 2+ years in customer-facing roles with stakeholders from technical administrators to executives, and demonstrated expertise in At l as sian Data Center Platform (e.g., Jira, Jira Service Management, Confluence, Bitbucket, Crowd) and Teamwork Foundations, plus experience defining goals and measurable metrics. Fluency in English is required, with a second language a plus, and there is a preference for candidates who can align with US time zones, coach best practices, work on cross-team projects, and have experience with large customers in a consulting or technical expert capacity.

Atlassian supports flexible work locations and hires globally in any country where it has a legal entity. The Atlassian Advisory Services team is globally distributed and helps major customers achieve success by delivering trusted, strategic guidance to maximize value from Atlassian investments. The company is hiring a non-managerial Solution Consultant for the Public Sector team to provide expert Atlassian guidance, help customers realize value, and expand use cases and markets. Responsibilities include aligning with advisory peers on outcomes, solving business challenges with Atlassian products, creating prescriptive guidance, staying current with best practices, and traveling up to 30% domestically or internationally. The role requires 4–6 years in or with SaaS, 2+ years in customer-facing roles, expertise in the Data Center Platform and Teamwork Foundations (including Jira, Jira Service Management, Confluence, Bitbucket, Crowd, Loom, and Rovo), cloud architecture knowledge, strong collaboration and communication skills, English fluency (second language a plus), and ideally alignment with US time zones and experience with large customers in consulting or technical roles.

Atlassians can choose where to work—office, home, or a hybrid—and Atlassian hires people in any country where they have a legal entity, giving employees control over family, personal goals, and priorities. The Atlassian Advisory Services team is globally distributed and helps the largest strategic and enterprise organizations solve complex challenges, providing trusted advisors to maximize the benefits of their Atlassian investments. They are hiring a non-managerial Solution Consultant for the Advisory Service’s Public Sector team to deliver guidance that drives value realization for clients who have purchased Advisory Services. Key responsibilities include collaborating on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, and traveling up to 30% for internal and customer-facing events. Requirements include 4–6 years in SaaS with 2+ years in customer-facing roles, strong Data Center Platform expertise (Jira, Jira Service Management, Confluence, Bitbucket, Crowd), cloud architectures and security knowledge, proficiency with Teamwork Foundations and Atlassian collaboration tools, English fluency (second language a plus), and the ability to align with US timezones and collaborate across Sales, Product, Support, and other teams for large customers.