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Figma is growing its team and seeking a collaborative Manager, HRIS to lead the Workday platform and a team of HRIS Specialists as part of its mission to make design accessible. The role focuses on building scalable people-technology solutions, evolving the operating model, and ensuring Workday remains a strong foundation by partnering with cross-functional teams. You’ll oversee internal and external delivery, govern Workday configuration, contribute hands-on configuration for high-impact initiatives, and explore automation and AI-enabled capabilities within the People Technology ecosystem. Candidates should have 8+ years in HRIS/People Technology with deep Workday expertise across HCM, compensation, benefits, payroll, absence, and integrations, plus a proven track record of leading teams and delivering Workday projects in a SOX-compliant environment. This full-time role can be remote in the US or based in a US hub, with an annual base salary range of $169,000–$296,000, equity, comprehensive benefits, and accommodations as needed.

Figma is expanding its team of creatives and builders to make design accessible, with a platform that supports idea-to-product workflows and real-time collaboration from anywhere. They’re seeking a full-time Manager, HRIS to lead Workday and a team of HRIS Specialists, building scalable solutions and ensuring Workday underpins people processes while aligning with the broader People Technology ecosystem. You’ll manage internal HRIS staff and external partners, govern Workday configuration, and drive delivery through intake, prioritization, sprint planning, capacity planning, and release management, partnering with People, Payroll, IT, and Finance. Requirements include 8+ years in HRIS/People Technology with deep Workday configuration across HCM, Advanced Compensation, Benefits, Payroll, Absence, and Integrations, plus a track record leading teams and delivering in a SOX-compliant environment, with curiosity about AI-enabled features. The role can be remote in the US or from a US hub; base salary is $169k–$296k with equity and comprehensive benefits, and Figma emphasizes diversity and inclusion, accommodations for disabilities, along with policies requiring cameras on during video interviews and in-person onboarding, with candidate data processed per their privacy notice.

Figma is hiring a Manager, Enterprise Sales to shape our sales strategy and lead a team of Account Executives responsible for engaging, expanding, and retaining our growing customer base. The role can be based in a US hub or fully remote in the United States, and you’ll collaborate cross-functionally with Support, Design, Engineering, Product Marketing, Customer Success, and Community. Requirements include 7+ years of SaaS sales experience with at least 2 years managing sales teams, plus strong technical product knowledge, market awareness, and exceptional coaching and communication skills. Figma offers equity, a competitive compensation package with an annual base salary range of $155,500–$230,500, and benefits such as health, dental, vision, retirement, parental leave, mental health support, and paid time off. Figma is committed to equality and accessibility, provides accommodations for applicants with disabilities, and requires camera-on interviews and in-person onboarding; candidate data are processed per the Candidate Privacy Notice.

Figma is growing its team to make design accessible and is hiring a Manager, Enterprise Sales to shape our sales strategy and drive revenue with Fortune 1000 customers. In this role, you’ll lead a team of Account Executives, drive engagement, expansion, and retention, help shape sales processes, mentor and hire, and deliver weekly forecasts while collaborating with Support, Design, Engineering, Product Marketing, Customer Success, and Community. Requirements include 7+ years of SaaS sales with 2+ years managing teams, a strong understanding of technical products and market dynamics, adaptability to fast-paced change, and exceptional coaching and communication skills; Figma encourages applicants even if their experience doesn’t align perfectly. Compensation includes a base salary range of $155,500–$230,500, equity, and a comprehensive benefits package (health/dental/vision, retirement with company contributions, parental leave, mental health benefits, PTO, and more), with pay determined by qualifications and location. Figma emphasizes equal opportunity, accommodations for disabilities, and requires cameras on during video interviews and in-person onboarding, with applicant data processed per the Candidate Privacy Notice.

Figma is expanding its distribution partnerships team to unlock new sources of revenue and hyper-scale growth through strategic alliances, and seeks a senior partnerships leader to manage AMER distribution partnerships while personally owning Figma’s most strategically complex global alliances (including global SIs and high-priority service partners). This is a player/coach role that leads a small team of 2–3 Distribution Partner Managers across North America and personally owns executive-level engagements, mutual success planning, and post-sale revenue outcomes with large services organizations. You’ll build partner program playbooks, engagement frameworks, and onboarding models from scratch, develop new distribution strategies, and represent the function to VP+ stakeholders across Sales, Marketing, Customer Success, GTM Operations, and Product. Requirements include 12+ years in partnerships or related GTM roles, 3+ years of direct people management in a high-growth SaaS company, a proven track record with global SIs or Tier-1 firms, and experience launching partner programs from scratch, with strong cross-functional influence and hands-on contribution; optional pluses include knowledge of US federal/public sector partner motions, Latin America experience, SI/PSF background, and familiarity with UX/UI, collaboration tools, and AI-enabled product development. The role can be based in a US hub or remotely in the United States, with a base salary range of $185,000–$317,000 plus equity and a comprehensive benefits package; Figma is an equal opportunity employer that provides accommodations, and notes about interview/camera policies and in-person onboarding.

Figma is expanding its distribution partnerships team and seeks a senior partnerships leader to manage AMER distribution partnerships and own Figma’s most strategically complex global alliances, including relationships with global SIs and high-priority service partners, with the role based from a US hub or remote in the US. It’s a player/coach position to lead and develop 2–3 Distribution Partner Managers while personally owning executive-level partner relationships and driving partner-influenced revenue. You’ll build partner program playbooks, engagement frameworks, and onboarding models, create scalable tools, develop new strategies for emerging, high-growth distribution opportunities, and represent the function to VP+ stakeholders across Sales, Marketing, Customer Success, GTM Operations, and Product. Requirements include 12+ years in partnerships or related GTM roles, 3+ years of direct people management at a high-growth SaaS company, and a proven track record managing executive-level relationships with global SIs or Tier-1 firms, plus experience building programs from scratch and strong cross-functional influence. The posting notes a base salary range of $185,000–$317,000 USD with equity and comprehensive benefits, plus equal opportunity and accommodations, and logistical details about interview setup (cameras on) and in-person onboarding.

Figma is growing its team and seeks a Design Manager to lead internal Design Systems and Design Infrastructure, overseeing foundations, tokens and variables, component libraries, tooling, governance, and adoption to enable scalable, high-quality design across products. This senior leadership role will manage designers across multiple work streams, partner with Design, Product, and Engineering to translate the company’s transformation into durable foundations, and balance system coherence with autonomy for product teams. You’ll set vision and a quality bar for the internal design system, evolve the operating model, governance, documentation, feedback loops, and adoption practices, hire and develop the team, and represent the Design Systems perspective in cross-functional decisions. Requirements include 4+ years of design management across multiple workstreams, technical fluency with design foundations, tokens/variables, component libraries, internal tooling, and AI-enabled workflows, plus experience scaling an internal design system and connecting design-to-code workflows; plus preferred experience building token pipelines, internal tooling, platform services, and large-scale migrations. The package includes base salary $204k-$348k plus equity and benefits; Figma is an equal opportunity employer that provides accommodations for disabilities, requires cameras on during video interviews, in-person onboarding, and will process candidate data per its privacy notice.

Figma is seeking a senior Design Manager to lead its internal Design Systems and Design Infrastructure, overseeing foundations, tokens and variables, component libraries, tooling, governance, and shared infrastructure that underpins Figma’s product suite. The role involves setting an ambitious vision, partnering with Design, Product, and Engineering to drive strategy, adoption, and execution across multiple workstreams, and evolving the operating model for design systems with governance, reviews, and documentation. You will hire, coach, and develop a high-caliber team, bring clarity to cross-functional work, and represent the Design Systems perspective in broader organizational decisions while enabling product teams to retain autonomy. Requirements include 4+ years of design management experience, deep technical fluency with design systems, tokens, and AI-enabled workflows, and hands-on experience scaling internal design systems, with additional strengths in token pipelines, internal tooling, and platform services being a plus. The role offers a base salary range of $204,000–$348,000 USD plus equity and comprehensive benefits, with a strong commitment to diversity, accommodations, and an inclusive hiring process; it can be performed remotely in the US or from a US hub, and candidates must keep cameras on during video interviews and attend in-person onboarding.

Figma is expanding its team of designers and builders to make design accessible, enabling ideas to prototype and be iterated with AI, with real-time collaboration from anywhere. The Internal AI team within FTS builds shared, governed rails for employee-facing AI and is hiring a full-time Infrastructure & Hosting lead who will take internal AI apps from prototype to production, a role that can be based in a US hub or remote in the United States. You’ll design the hosting path, build model routing across models based on cost and capability, and implement observability, audit logging, and per-team cost attribution, while integrating identity and security patterns. Requirements include 5+ years in software engineering focused on infrastructure, platform, or backend, a track record of building internal platforms, strong system design, and hands-on experience with LLM operations and enterprise IAM (Okta/SSO). The role offers a salary range of $153,000–$269,000, equity and comprehensive benefits, and a culture that values growth, diversity, and accommodations, with encouragement to apply even if the background isn’t a perfect match.

Figma is expanding its Internal AI team within the Business Technology organization to create shared rails for employee-facing AI tools, organized around Platform & Tooling, Infrastructure & Hosting, and Applied AI Builds. The role anchors the Infrastructure & Hosting pillar and focuses on the runtime layer, designing the paved path for internal AI apps from prototype to production, including hosting/inference infrastructure, model routing by cost and capability, and telemetry, audit, and cost attribution. You will integrate identity and security patterns (Okta by default), collaborate with IT Security and AI infrastructure teams, establish observability and per-team cost attribution, and help shape the platform strategy as a founding member of the pillar. Requirements include 5+ years in software engineering with infrastructure/backend experience, a track record of building internal platforms adopted by others, strong system design, and hands-on experience with LLM operations and enterprise identity management; nice-to-haves include internal AI platforms or workspaces experience, agent orchestration familiarity, audit/compliance exposure, and being the first infra hire on a small team. Figma offers a base salary range of $153k–$269k, equity, comprehensive benefits, and a commitment to inclusion and disability accommodations, with candidate privacy protections and fundraising for accessibility; applicants are encouraged to apply even if not a perfect match, but note that cameras are required for video interviews and onboarding is in person.

Figma is expanding its Immigration and Global Mobility programs and seeks an Immigration Program Manager to be the primary contact for visa-sponsored employees, managing a high-volume case portfolio (PERM, I-140, AOS, ILR) across US, EMEA, JAPAC, and LATAM, while coordinating with outside immigration counsel. The role includes coordinating international relocations, supporting mobility initiatives tied to People, M&A, and international expansion, and partnering with People, Finance, Legal, Talent Acquisition, and Payroll to improve processes, reporting, budgeting, vendor management, and program administration. It’s a full-time role based in one of Figma’s US hubs or remotely in the United States, requiring 5+ years of immigration management experience at a global tech company or law firm, deep expertise in U.S. nonimmigrant and immigrant visa categories, and experience managing multiple vendors and complex relocation matters. Nice-to-have qualifications include experience with M&A immigration, Singapore COMPASS framework, international assignment management, cross-border tax concepts, equity income sourcing, and traveler compliance, with encouragement to apply even if not a perfect match. Figma offers equity and a competitive benefits package, an annual base salary range of $127,000–$269,000, a commitment to diversity and accommodations for applicants with disabilities, and requires camera-on video interviews, with candidate data processed under the Candidate Privacy Notice.

Figma is hiring an Immigration Program Manager to support its expanding Immigration and Global Mobility programs, serving as the primary contact for visa-sponsored Figmates and handling immigration cases, compliance, and international relocations. The role manages a high-volume portfolio (including PERM, I-140, AOS, ILR) across US, EMEA, JAPAC, and LATAM, coordinates with outside counsel, and develops resources, playbooks, training, and internal reporting. It is a full-time position available from a US hub or remote in the United States, with cross-functional collaboration across People, Finance, Legal, Talent Acquisition, and Payroll, and exposure to M&A and international expansion. Requirements include 5+ years of immigration management for multiple regions at a global tech company or law firm, deep expertise in U.S. visa categories, and strong project and vendor management, with preferred experience in areas like M&A, Singapore immigration, and international assignments. Figma offers equity and a comprehensive benefits package, a salary range of $127,000–$269,000, and commitments to diversity and accommodations, including paid time off, health/dental/vision coverage, retirement contributions, parental leave, and accessibility supports.

Figma is hiring a GTM Systems Architect to optimize, scale, and govern Salesforce to support cross-functional teams and to act as a trusted advisor on CRM automation, reporting, and process design. The role includes serving as a Salesforce SME, triaging complex process questions, refining workflows with stakeholders, coordinating UAT for enhancements, and maintaining the Salesforce Partner Ecosystem (Experience Cloud) at the intersection of GTM Systems and Partnerships. It also involves building scalable processes for partner onboarding, engagement tracking, and revenue attribution, driving Salesforce adoption, and documenting system configurations. Requirements include 7+ years as a Salesforce Systems Administrator with Partner Ecosystem Management, deep Salesforce expertise with data management using SQL/SOQL, and strong reporting capabilities, plus the ability to manage multiple initiatives; preferred extras include familiarity with SaaS GTM, SCRUM/agile experience, Salesforce certifications, and Revenue Cloud. Compensation includes a base salary range of $140,000–$245,000 USD plus equity and comprehensive benefits, with remote-in-US or US-hub options, a commitment to diversity and accommodations, and notes that interviews require cameras on and onboarding is in person.

Figma is growing its team to make design accessible to all, with the GTM Systems Architect role tasked with optimizing, scaling, and governing Salesforce for cross-functional teams. The role serves as a Salesforce subject matter expert, triages complex process questions, refines workflows, leads user acceptance testing, ensures solutions meet requirements, and focuses on maintaining the Salesforce Partner Ecosystem (Experience Cloud) and partner onboarding and revenue attribution. Requirements include 7+ years as a Salesforce Systems Administrator with Partner Ecosystem management, deep Salesforce expertise, strong data management and reporting skills, and the ability to manage multiple concurrent initiatives; preferred extras include SaaS Go-To-Market experience, SCRUM/agile, Salesforce certifications, and Revenue Cloud. Figma offers equity, a competitive compensation package, and comprehensive benefits, including health/dental/vision, retirement contributions, parental leave, mental health support, paid time off, sick leave, and other perks; the annual base salary range is $140,000–$245,000 USD, with terms subject to plan provisions. Figma is an equal opportunity employer with accommodations available for applicants; for hiring process integrity, candidates must keep cameras on during video interviews, and in-person onboarding may be required, with all personal data processed per the Candidate Privacy Notice.

Figma is building a founding Forward Deployed Engineering team to bring its products into large-scale enterprise environments by embedding with strategic customers and solving complex adoption challenges across their codebases, design systems, and workflows. This is a senior/staff-level, highly customer-facing engineering role that involves working directly in customer environments, sometimes writing Figma product code, and traveling periodically, with the option to be remote in the United States or based in one of Figma’s US hubs. You’ll make enterprise design systems agent-ready for AI-generated code, get tools like Make Local and Code Layers working in customer environments, run technical discovery, debug integrations, and build LLM-powered workflows while turning one-off solutions into reusable playbooks. Requirements include 5+ years shipping production software with meaningful customer exposure, strong collaboration and communication skills, proficiency in TypeScript/JavaScript or Python, experience with design systems and design-to-code workflows, and enterprise considerations such as SSO, security reviews, and data residency; forward-deployed or solutions engineering experience is a plus. Figma offers equity, a comprehensive benefits package, and a salary range of $153,000–$376,000, with equal opportunity and accommodations for applicants with disabilities; the company requires cameras on during video interviews and in-person onboarding, and provides a Candidate Privacy Notice.

Figma is growing its team, launching a founding Forward Deployed Engineering group to bring Figma’s products into large-scale enterprise environments by embedding with strategic customers. As a Forward Deployed Engineer, you’ll work across customers’ codebases, design systems, and developer environments to drive successful adoption, tackle hard frontend and security challenges, and partner with senior engineering teams; this is a senior/staff engineering role—hands-on and customer-facing, with periodic travel and the option to work remotely from the US. You’ll make an enterprise design system agent-ready for AI-generated on-system code, get tools like Make Local and Code Layers working in real environments, run technical discovery, debug integrations, and build and tune LLM-powered workflows, turning one-off solutions into reusable playbooks. Requirements include 5+ years shipping production software with direct customer or partner exposure; strong customer-facing communication; solid engineering fundamentals and adaptability; experience with design systems, TypeScript/JavaScript or Python, API/SDK integration, and enterprise constraints (SSO, security reviews, data residency, compliance); plus optional background in forward-deployed roles and cross-functional collaboration. Figma offers a base salary range of $153,000–$376,000, equity and a broad benefits package, equal opportunity employment, accommodations for disabilities, and notes about interview practices (cameras on) and in-person onboarding, all subject to applicable plan terms and privacy notice.

Figma is growing its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-assisted iteration for real-time collaboration worldwide. The Field Marketing Manager will own end-to-end execution of third-party and partner events, sponsorships, conferences, and co-marketing activations, ensuring on-brand delivery aligned with business goals and handling contracting, logistics, shipping, and on-site staffing. Responsibilities include independently managing the event portfolio, coordinating travel for executives and attendees (up to 50% travel, including international), serving as the on-site point of contact, negotiating with vendors, measuring ROI, and creating scalable playbooks with AI. Requirements include 4+ years in event logistics/field marketing with proven ownership of on-site execution and logistics, strong vendor/partner relationship management, calm problem-solving, excellent communication, and readiness for up to 50% travel; experience with event platforms and CRMs and CMP certification are a plus. Benefits include a base salary of $105k-$245k, equity, comprehensive health/retirement/leave benefits, paid time off, and a commitment to diversity and accommodations; candidates should note privacy and interview guidelines, including camera-on video interviews and in-person onboarding.

Figma is expanding its team to make design accessible to all, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration. The Field Marketing Manager will own end-to-end execution of third-party and partner events, sponsorships, conferences, and co-marketing activations, ensuring outcomes align with business goals. Responsibilities include contracting, vendor management, registrations, booth fulfillment, shipping, on-site staffing, travel logistics, live troubleshooting, post-event ROI measurement, and enabling sales with prep materials. Requirements include 4+ years in event logistics/field marketing with independent ownership of complex projects, strong vendor/partner management, and up to 50% travel (including international); preferred experience with event platforms (e.g., Cvent, RainFocus), CRM systems (Salesforce), and CMP certification. Benefits include equity, comprehensive health/dental/vision, retirement contributions, parental leave, mental health and wellness benefits, PTO, holidays, and a base salary range of $105,000–$245,000, with Figma being an equal opportunity employer and encouraging applicants even if their background isn’t a perfect match, plus accommodations and camera-on interview requirements.

Figma is hiring a Federal Compliance Manager to ensure adherence to FedRAMP cloud security standards by collaborating with internal stakeholders and product engineering to document and implement control requirements. The role includes analyzing and remediating security control implementations, conducting or reviewing penetration testing and vulnerability scans, and contributing to Plans of Action and Milestones (POAM) reporting for authorizing agencies, while helping fortify the company’s security posture through cross‑department projects. You’ll work cross‑functionally with legal, sales, product/enterprise teams, 3PAO, sponsoring agencies, and FedRAMP PMO, develop automated evidence collection and control validation, maintain the System Security Plan (SSP), and guide teams on FedRAMP implementation and security framework impacts on roadmaps. Requirements include 5+ years in IT auditing/compliance, hands-on FedRAMP experience, and experience leading a Cloud Service Provider through a FedRAMP ATO process, with SaaS audit/compliance and AWS/cloud environment experience; plus optional expertise in security domains and government/regulatory connections. Figma highlights growth, equal opportunity, and accommodations, offers a compensation package with a base salary range of $153,000–$245,000 plus equity and benefits, remote-work options in the US, in-person onboarding, cameras-on interviews, and a Candidate Privacy Notice.

Figma is hiring a Federal Compliance Manager to collaborate with internal stakeholders and product engineering to document and implement FedRAMP cloud security controls and ensure adherence to Figma’s FedRAMP standards. Responsibilities include analyzing and remediating security control implementations, supporting audits and vulnerability remediation, contributing to Plans of Action and Milestones (POAM) reporting, and maintaining the System Security Plan (SSP) with expertise in security controls, audits, and architecture. The role involves cross-functional engagement with legal, sales, product/enterprise teams, 3PAO, sponsoring agencies, and the FedRAMP PMO, plus developing automated evidence collection and control validation capabilities. Qualifications include 5+ years in IT auditing/compliance, hands-on FedRAMP experience, prior leadership of a Cloud Service Provider through a FedRAMP ATO, and SaaS-based audit experience; cloud experience (e.g., AWS) is preferred, with additional points for broader security domain knowledge and FedRAMP industry connections. Figma offers equity and a comprehensive benefits package, including health/dental/vision, retirement contributions, parental leave, mental health benefits, paid time off and sick leave, with a base salary range of $153,000–$245,000 USD, an equal-opportunity workplace, and accommodations for disabilities; interviews require cameras on during video calls and onboarding may be in person, with candidate data processed per Figma’s Candidate Privacy Notice.

Figma is growing its team and hiring an Executive Recruiter to help shape the next generation of senior leadership (Director, VP, and C-suite) across the business. The role is end-to-end, covering full-cycle executive searches from intake and role scoping to pipeline generation, assessment, offer negotiation, and close, as well as talent mapping, market research, and brand stewardship. You’ll act as a trusted advisor to senior leaders, shaping search strategy, calibrating candidate profiles, navigating org design, and delivering a high-touch candidate experience with autonomy and discretion. Requirements include 8+ years of full-cycle recruiting with at least 2 years focused on executive hiring, experience hiring both technical and non-technical leadership, and a proven track record of closing senior roles; product-driven or design-led tech company experience is a plus. Figma offers a base salary range of $140k–$210k with equity and a comprehensive benefits package, remote or US-hub work options, along with a commitment to diversity and accommodations, and notes on camera-on during video interviews, in-person onboarding, and a candidate privacy notice.

Figma is growing its team and hiring an Executive Recruiter to partner with senior leaders and shape searches for Director, VP, and C-suite roles across the business. The role covers end-to-end executive searches, from intake and scoping to pipeline generation, assessment, offer negotiation, and close, while also leading talent mapping and market research to understand the executive landscape. You’ll act as a brand steward, ensure a high-touch candidate experience, and balance candidate needs with business requirements through strategic offer strategy and negotiation. Requirements include 8+ years of full-cycle recruiting with at least 2 years in executive hiring, experience across technical and non-technical leadership, and a proven track record of closing senior leadership hires, with preferred exposure to product-driven or design-led tech. Compensation includes an annual base salary range of $140k–$210k with equity and comprehensive benefits, plus a commitment to diversity and equal opportunity, accommodations for disabilities, and process notes like cameras-on during video interviews and in-person onboarding.

Figma is expanding its Design team and seeks an Executive Assistant to support VPs and their leadership teams, acting as a strategic partner to streamline design operations and cross-functional alignment. The full-time role can be based in SF/NYC or remotely in the US and requires PT hours; you will proactively manage calendars, travel, expenses, sign-offs, and meeting logistics, including notes and action items. You will identify workflow improvements, partner with operations and the CDO EA, and drive outcomes across internal teams for complex projects, milestones, and company events while helping build culture across hubs and remote collaborators. Requirements include 5+ years of executive support in a fast-paced tech environment, strong written and verbal communication, discretion, advanced Google Suite skills, an affinity for AI, and the ability to anticipate tradeoffs and push back when needed, with AI/product familiarity considered a plus. Figma offers equity and a competitive benefits package (health, dental, vision, retirement contributions, parental leave, paid time off, flexible PTO, etc.) with a salary range of $127,000–$221,000, along with accommodations for disabilities and a commitment to equal opportunity and candidate privacy.

Figma is growing its Design team and hiring an Executive Assistant to support VPs, act as a strategic partner for design operations, and help scale workflows and collaboration across the company. You’ll proactively manage calendars, travel, and expenses; serve as a delegate for approvals; craft agendas for large meetings, track content readiness, take notes, and drive action items, while identifying opportunities to optimize processes and cross-functional alignment. This is a full-time role based in SF or NYC or remotely in the US, with Pacific Time hours. Requirements include 5+ years of executive support in a fast-paced tech environment, a strong affinity for AI-enabled workflows, excellent written and verbal communication, discretion, and advanced Google Suite skills; preference for experience supporting technical or AI-focused teams and a passion for Figma. Figma offers equity, a comprehensive benefits package, and a base salary range of $127,000–$221,000, with equal opportunity commitments and accommodations for candidates, plus notes about camera-on interviews and in-person onboarding.

Figma is hiring an experienced business development and partnerships professional to scale its distribution partnerships by building strategic alliances with agencies, systems integrators, consultancies, and resellers worldwide, with a focus on driving revenue growth in North America including government; this is not a channel sales role, but an opportunity to shape long-term partner strategy as Figma’s platform evolves. You will identify, evaluate, and onboard new strategic distribution opportunities, manage and grow partner relationships across AMER—including public sector and federal clients—and collaborate with GTM teams to source and progress partner-influenced opportunities, while expanding co-marketing and co-selling motions and refining indirect sales motions. Qualifications include 10+ years in partnerships or related GTM roles, 3+ years of managing external GTM partners, a proven track record building partner programs from inception to measurable revenue, and the ability to handle multiple partner relationships simultaneously; desirable items include federal government experience, service organization or channel partner experience, selling to product/design audiences, UX/UI familiarity, and exposure to MEDDICC or similar sales methodologies. This is a full-time role based in NYC or San Francisco, or remotely in the United States, with an annual base salary range of $140,000–$296,000 USD plus equity and a comprehensive benefits package including health, dental, vision, retirement, parental leave, mental health support, paid time off, and other perks. Figma is an equal opportunity employer that values diversity and offers accommodations, with an emphasis on growing through learning; note that interviews require cameras to be on, onboarding is in person, and candidate data will be processed per Figma’s Candidate Privacy Notice, with compensation terms subject to plan terms and possible modifications.

Figma is growing its distribution partnerships team to unlock new revenue and hyper-scaling growth through strategic alliances with agencies, systems integrators, consultancies, and resellers worldwide, including the North America public sector. This role is not channel sales; it focuses on creating and scaling partner programs and GTM motions to meet long-term business needs as Figma’s platform evolves, with a full-time, potentially remote position in the US or based in NYC or San Francisco. Responsibilities include identifying, evaluating, and onboarding new strategic distribution partners, managing partner relationships across AMER, driving partner-influenced revenue, and collaborating with GTM, sales, marketing, and product teams to expand reach and use cases. Requirements call for 10+ years in partnerships or related GTM roles, 3+ years working with external GTM partners, and a track record of building partner programs from inception to measurable revenue, with preferred exposure to the U.S. Federal government, service organizations, or design-focused audiences. Figma emphasizes a growth culture with a competitive compensation package (base salary range $140,000–$296,000 USD plus equity and benefits), equal opportunity employment, disability accommodations, and practical interview/process details such as camera-on policy and in-person onboarding.

Figma seeks a Director, Technical Revenue to join Revenue Accounting to lead ASC 606 assessments and shape revenue policies for SaaS and consumption-based models, enabling cross-functional collaboration across the company. Responsibilities include owning and evolving ASC 606 policies, leading technical accounting research, authoring memos and playbooks, reviewing complex contracts, defining revenue recognition for new products, and translating guidance into scalable processes while supporting auditors and maintaining SOX controls. The role also involves partnering with Sales, Deal Desk, and Legal, and building a high-performing technical revenue team to scale quote-to-cash as the business grows. Requirements include a CPA with 12+ years of progressive accounting experience in technical revenue under ASC 606, deep US GAAP SaaS knowledge, and the ability to evaluate contracts and defend positions with auditors and senior stakeholders; Big 4/public accounting background and exposure to consumption-based models are a plus. The role offers a base salary range of $235k-$317k plus equity and a comprehensive benefits package, with a commitment to diversity and accommodations, and notes about camera-on interviews and in-person onboarding.

Figma is growing its team of creatives and builders to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. They are seeking an experienced Director, Technical Revenue to join the Revenue Accounting team, responsible for ASC 606 assessments, technical revenue memos, cross-functional collaboration on revenue treatment for new products and pricing, and scaling quote-to-cash as the business grows, with a role that can be remote in the US or in one of their hubs. Key duties include owning ASC 606 revenue policies for SaaS and consumption models, leading technical accounting research, reviewing complex contracts, defining revenue recognition for new offerings, translating guidance into scalable processes, partnering with auditors, and building a high-performing team. Requirements include a CPA with 12+ years in technical revenue accounting under ASC 606, strong US GAAP SaaS knowledge, ability to evaluate complex contracts and defend positions with external auditors, and the skill to translate concepts for non-accounting audiences; preference given to candidates with Big 4/public accounting background and in-house SaaS experience, plus leadership experience. Figma offers equity and a competitive benefits package, an equal opportunity employer stance, accommodations for disabilities, and details such as a salary range of $235,000–$317,000, with interview practices like keeping cameras on and in-person onboarding.

Figma is expanding its Solutions Consulting team and seeks a Director to lead AMER Solutions Consulting across Mid-Market, Enterprise, and Strategic segments, partnering with Sales to win new business and demonstrate the platform’s value. The role involves building and mentoring SC leaders, creating scalable, data-driven processes, driving sales targets, and refining discovery, qualification, and POC/trial workflows while leveraging customer feedback to influence product. You’ll act as the technical executive with customer executives, recruit and develop the AMER leadership team, and represent Figma in regional industry events; the role can be based in a US hub or remote. Requirements include 10+ years in customer-facing technical SaaS sales, 6+ years in management (including 2+ years managing managers), success leading multi-timezone teams, and strong cross-functional influence; plus is beneficial MEDDICC, prior management of managers, and prior Figma/design experience. Compensation includes a base salary range of $258,400 to $348,000 USD, equity, comprehensive benefits, and a commitment to diversity and accommodations, with in-person onboarding and cameras-on during video interviews.

Figma is growing its team of creatives and builders to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-powered iteration for real-time collaboration worldwide. The Solutions Consulting team sits within Sales to help secure new customers and expand the existing base by demonstrating value and potential technical outcomes, and the company is hiring a Director of Solutions Consulting to lead AMER teams across Mid-Market, Enterprise, and Strategic segments. Key responsibilities include building and scaling data-driven processes, partnering with Sales to hit regional targets, managing performance metrics such as influenced ARR, refining discovery/qualification/POCs/trials processes, acting as the technical executive to align with customer executives, and recruiting and mentoring leadership while shaping product feedback with Engineering. Requirements include 10+ years in customer-facing technical SaaS sales, 6+ years of management with at least 2 years of managing managers, success leading multi-timezone teams, and strong cross-functional influence; preferred are MEDDICC experience, prior experience managing managers, and prior Figma/design/dev exposure. Compensation ranges from $258,400 to $348,000 base with equity and comprehensive benefits; Figma is an equal opportunity employer with accommodations for disabilities, a camera-on interview policy, and in-person onboarding, and candidates are encouraged to apply even if their experience doesn’t align perfectly with the job description.

Figma is growing its team and hiring a Director, Research - AI Evals to define and measure the quality of its AI-powered experiences as the company ships more AI capabilities. In this role you’ll own AI evaluation methods, build frameworks and golden datasets, combine human evaluation with automated/model-based approaches, and turn results into decision-ready signals for product teams. You’ll partner with Engineering to create repeatable evaluation pipelines and regression tests, produce dashboards for stakeholders, socialize a shared definition of quality across teams, and manage a small evaluation team. Requirements include 10+ years in product, research, or a closely related field with 2+ years in management, hands-on experience evaluating AI/LLM-powered products, expertise in rubrics, benchmarks, inter-rater reliability, and the ability to persuade cross-functional stakeholders; plus preferred experience with automated evaluation tooling and building new functions. The compensation package includes a base salary of $258k–$348k, equity and comprehensive benefits, remote or US-hub work options, inclusive policies, accommodations for disabilities, and notes about interview practices such as keeping cameras on and in-person onboarding.

Figma is hiring a Director, Research - AI Evals to define what “good” means for AI-powered features and turn evaluation into decision-ready signals for shipping. You’ll own AI evaluation methods—quality dimensions, frameworks, rubrics, and golden datasets—and build hybrid human and automated/model-based evaluation pipelines plus dashboards for stakeholders. You’ll partner with Product, Design, Engineering, and Data Science, stand up repeatable evaluation processes with engineering, and lead a small team in a full-time role based in the US (US hubs or remote). Requirements include 10+ years in product/research with 2+ years of management, hands-on AI/LLM evaluation expertise, and a track record of gaining executive buy-in; bonuses include automated tooling experience and familiarity with Figma products. The role offers a base salary range of $258k-$348k plus equity and comprehensive benefits, with commitments to diversity and accommodations, plus notes on interview and onboarding logistics.

Figma is growing its team of creatives and builders to make design accessible, with the AI Product Data Science organization at the center of next-generation products and data-driven strategy across Make, Figma Agent, and Design Systems. The Director will lead a team of data scientists and managers, embed data-driven thinking across Product, Engineering, Design, and Research, and shape AI-product measurement including evals, quality, and experimentation for LLM-powered assistants and agents. Requirements include 8+ years of leading high-output data science teams (with at least 2 years managing other managers), 7+ years in AI or data science, proven experience building or measuring AI products, and the ability to scale teams in a high-growth, inclusive culture. The role offers equity, competitive benefits, and a base salary range of $290,000–$376,000, with opportunities for growth and a note that candidates should apply even if their background isn’t an exact match. Figma is an equal opportunity employer with accommodations for disabilities, details on paid time off and other benefits, and requirements including in-person onboarding and camera-on during video interviews, plus a Candidate Privacy Notice.

Figma is growing its AI Product Data Science organization to centralize data-driven strategy across AI products, including Make, Figma Agent, and Design Systems, and to collaborate with AI Research to measure and scale product impact. As Director, you’ll lead a team of data scientists and managers, setting the vision for how data shapes strategy across Figma’s AI products and embedding data-driven measurement into product development. You will establish data quality and accessibility, democratize data across the company, and partner with Product, Engineering, Design, Research, Sales, Marketing, and Finance to uncover opportunities and drive impact through data-driven insights. Requirements include 8+ years leading data science teams (with at least 2 years managing managers), 7+ years in AI/DS, experience building or measuring AI products (LLMs, agents, chatbots), strong statistical and experimentation skills, and the ability to scale in a high-growth, inclusive culture; owning 0–1 product areas is a plus. The role offers a base salary range of $290,000–$376,000 plus equity and a comprehensive benefits package, with equal opportunity employment, accommodations for disabilities, and notes on interview practices and candidate privacy.

Figma is expanding its Business Systems team and hiring a Director of Business Systems to lead GTM Systems, Financial Systems, Integration Engineering, and ITGC, with roles available in a US hub or remote in the United States. The director will lead a ~20-person team, partner with stakeholders across Sales, Marketing, Legal, Finance, and others, define strategy, and drive AI integration into workflows and service delivery. Responsibilities include sponsoring major implementations, establishing scalable governance, and driving operational excellence across the portfolio, including AI-assisted development, automation, documentation, and workflow optimization. Requirements include 10+ years in business systems or related technology functions, deep experience with quote-to-cash and platforms like Salesforce and NetSuite, SOX/ITGC experience, and a proven track record of building high-performing teams, with bonus points for SaaS/high-growth exposure and AI/automation programs. The package includes a base salary range of $258,000–$348,000, equity, comprehensive benefits, equal opportunity commitment, and accommodations; additional notes cover interview expectations (camera on) and in-person onboarding, and a Candidate Privacy Notice.

Figma is expanding its Business Systems team and seeks a Director of Business Systems to lead four functions—GTM Systems, Financial Systems, Integration Engineering, and ITGC—driving strategy and partnerships with Finance, Revenue, Legal, Security, and People, with this role available from a US hub or remote in the United States. You’ll lead about 20 professionals, define and execute the team’s strategy and roadmaps, prioritize initiatives with stakeholders, and define how AI is integrated into Business Systems workflows, tooling, and service delivery. You’ll sponsor major implementations and transformations, drive scalable governance and process improvements, and represent the function in executive and cross-functional forums. Requirements include 10+ years in business systems or related tech, deep expertise in quote-to-cash and platforms like Salesforce and NetSuite, SOX/ITGC experience, and a track record of building high-performing teams and leveraging automation or AI. The package includes an annual base salary range of $258,000–$348,000, equity plus comprehensive benefits, Figma’s equal opportunity commitment and accommodations, camera-on during video interviews, and in-person onboarding, all governed by a candidate privacy notice.

Figma is expanding its team with a Director of Business Operations—the first on the role—tasked with solving the highest-stakes questions about monetization, pricing, AI consumption models, and the shape of the business model. The role will set the direction for monetizing the AI era, build and lead a small high-leverage team, and partner with Product, Finance, Engineering, and GTM to move strategy to executable decisions and capital allocation. Candidates should bring a top-tier strategy foundation (consulting, PE, or investing) and operating experience at a high-growth software company, plus a track record turning ambiguity into executive decisions, strong P&L and business-model instincts, and leadership ability. The search notes that while not required, experience with monetization, pricing/packaging, or AI consumption models and SQL is a plus; the role is based in US hubs or remotely in the United States. Figma offers equity and a comprehensive benefits package, with an annual base salary range of $258,000–$348,000, and is an equal-opportunity employer that provides accommodations for disabilities; interview process includes camera-on video interviews and in-person onboarding if hired.

Figma is expanding its team to make design accessible and to support ideation, prototyping, code translation, and real-time collaboration, including AI capabilities. They are seeking an exceptional operator to own high-stakes questions around the AI-era monetization strategy, including pricing, packaging, AI credit/consumption models, and the model’s shape, starting as the first Director on the Business Operations team. The role involves setting monetization direction, building and leading a small high-leverage team, and serving as the executive partner for Product, Finance, Engineering, and GTM to turn strategy into shipped outcomes. Requirements include a top-tier strategy foundation with operating experience at a high-growth software company or PE/VC, a track record of turning ambiguity into decisions, executive-level communication, and fluency in P&L and business models, with bonus points for monetization/pricing, AI exposure, and SQL. Compensation includes a base salary range of $258,000–$348,000 plus equity and benefits, with equal opportunity and accommodations, plus interview and onboarding expectations and a Candidate Privacy Notice.

Figma is hiring a Designer Advocate to join our Advocacy team, partnering with Marketing, Sales, and Product to empower users, shape go-to-market strategies, and influence product evolution, with the role full-time and based in a US hub. In this role you’ll collaborate with Sales and Customer Experience to help customers unlock Figma across real product workflows, create written/visual/video resources, foster relationships in the Figma community, and regularly present at industry events to share practical design insights. You should bring deep Figma expertise and experience with modern design workflows, design systems, cross-functional product teams, comfort with evolving technologies (tokens, AI-assisted design, prototyping), strong communication and public speaking, and a willingness to travel up to 25%. Figma emphasizes growth, diversity, and inclusion, offering equity and a competitive compensation package with base salary range $153,000–$317,000 USD, plus benefits such as health/dental/vision, retirement contributions, parental leave, mental health support, PTO, and other perks. We are an equal opportunity employer with accommodations for disabilities; candidates must keep cameras on during video interviews, in-person onboarding is required, and a Candidate Privacy Notice applies to data processing.

Figma is growing its Advocacy team and seeks a Designer Advocate to partner with Marketing, Sales, and Product, championing user voices and helping shape go-to-market strategies and product evolution. You’ll collaborate with Sales and Customer Experience to unlock Figma across real workflows, create written/visual/video resources, foster community relationships, present at industry events, and translate community feedback into product decisions. Ideal candidates have deep Figma and design-system expertise, experience working with cross-functional product teams, comfort with evolving workflows and AI-assisted design, strong public speaking skills, an entrepreneurial mindset, and up to 25% travel, with the role based in a US hub. Compensation includes an annual base salary range of $153,000–$317,000 USD, equity, and a comprehensive benefits package (health/dental/vision, retirement, parental leave, mental health, PTO, and more), subject to plan terms and location. Figma is an equal opportunity employer that provides accommodations for disabilities, requires cameras on during video interviews and in-person onboarding, and encourages applicants even if their background isn’t a perfect match for the listed requirements.

- Figma is hiring a research-minded Data Scientist for the Core Data team to build the experimentation, analytics, and AI tooling platforms that support product teams. - The role involves defining and tracking metrics, accelerating experimentation and causal inference methods, building ML-based analytical frameworks, and creating tools and datasets to enable data work across the company. - Requirements include a PhD in a quantitative field, fluency in SQL, proficiency in Python or R, experience with distributed data systems, and the ability to communicate technical concepts to diverse audiences. - Preferred extras include publications or applied ML experience, interest in AI/LLM analytics, and a self-starter mindset; the position can be remote in the US or based in a US hub. - Compensation features an annual base salary of $170,000–$178,000 plus equity and comprehensive benefits, with a commitment to diversity and accommodations, interview cameras required, and in-person onboarding.

Figma is hiring a Data Platform Engineer to join its Data Engineering team to build foundational AI and data-platform systems that power analytics, data experiences, and product development, with roles available from US hubs or remote in the United States. You will build and evolve the shared data platform, improve local development, testing, CI/CD, staging, and deployment workflows, create self-service tools, and enhance reliability through monitoring, data quality, incident response, upgrades, and performance management, while defining data definitions, ownership, lineage, and reliability expectations. You’ll partner across Data Engineering, Data Infrastructure, Data Science, Research, Modeling Platform, Security, and Product Engineering to define ownership boundaries and supported patterns for batch, micro-batch, reverse ETL, and product-facing delivery. Requirements include 5+ years of experience building/operating production data platforms or distributed systems, strong software engineering skills (Python or similar), experience with modern data infrastructure and end-to-end ownership; experience with ML or research data workflows is a plus. Figma offers a competitive compensation package (base salary range $153,000–$376,000 plus equity) and comprehensive benefits, plus equal opportunity employment and accommodations for disabilities; note that cameras are requested during video interviews and onboarding is in-person, with terms subject to plan terms and applicable laws.

Figma is expanding its team to make design accessible and collaborative, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven workflows worldwide. They’re hiring a Data Platform Engineer to build the foundational data systems powering analytics, Data Science, and production-grade AI experiences across Figma’s product. Responsibilities include evolving the shared data platform, speeding data development through better local development, testing, CI/CD and deployment workflows, building self-service tooling, improving data reliability, and defining ownership and patterns across multiple teams. Requirements include 5+ years building/operating production data platforms or distributed systems, strong Python or similar software engineering skills, experience with modern data infrastructure, and a track record of leading cross-functional projects; ML/research data workflows are a plus. The role can be remote in the US or from Figma’s US hubs, with a base salary range of $153,000–$376,000 and generous benefits; Figma is an equal opportunity employer that provides accommodations, with in-person onboarding and a candidate privacy notice.

Figma is growing its team of creatives and builders to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. The Business Operations team tackles some of Figma's most challenging business issues by working across Engineering, Product, Go-to-Market, and Operations on strategic initiatives that have a direct, measurable impact, with this role offering substantial senior leadership exposure and the option to work remotely within the United States. In this role you will identify, evaluate, and prioritize new product initiatives and operational projects, partner with stakeholders to implement improvements, drive execution, and develop executive-ready analyses and recommendations using data, customer insights, and market trends, with clear success metrics. Requirements include 6+ years of relevant experience, the ability to distill complex issues into structured frameworks, strong analytical modeling and stakeholder communication, and it’s a plus to have experience at a high-growth B2B SaaS company, product/GTM partnerships, and SQL. Figma offers a base salary range of $140,000–$245,000 plus equity and a comprehensive benefits package, a commitment to diversity and accommodations, and notes on interview logistics (camera-on) and in-person onboarding, with privacy protections per their candidate privacy notice.

Figma is growing its Business Operations team to tackle strategic, high-impact business issues across Engineering, Product, Go-to-Market, and Operations, offering a full-time role that can be based in a US hub or remotely in the United States. The role involves identifying, evaluating, and prioritizing new product initiatives and operational projects, partnering with stakeholders to implement improvements, driving execution, and developing executive-ready analyses and business cases to influence strategic decisions; you’ll also establish success metrics and monitor KPIs to inform investment decisions. Requirements include 6+ years in investment banking, management consulting, private equity, corporate planning, analytics, or related fields, with the ability to distill complex issues into structured frameworks, build integrated models, and manage cross-functional stakeholders; SQL and B2B SaaS experience are nice-to-haves. Figma encourages applicants even if their background isn’t a perfect match and offers equity plus a comprehensive benefits package (health, dental, vision, retirement, parental leave, mental health, paid time off, etc.) with a base salary range of $140,000–$245,000 USD and potential bonuses; compensation and benefits are subject to plan terms and may be changed. Figma is an equal opportunity employer that provides accommodations for disabilities, requires cameras on during video interviews and in-person onboarding, and processes candidate data per the Candidate Privacy Notice, with accommodations available at accommodations-ext@figma.com.

Figma is hiring a Brand Designer to establish a clear visual direction for product storytelling and translate complex product strategy into compelling stories for major launches, collaborating with product marketing, strategists, copywriters, designers, and motion designers. You’ll turn product strategy, market context, and feature complexity into storyboards and styleframes, build narrative-driven assets across launches, evolve Figma’s visual storytelling system, and push new formats beyond the current playbook. Requirements include a portfolio with a strong visual point of view across mediums, experience distilling briefs into a single idea and driving it to execution, collaboration with motion designers, production teams, product marketing, and product design, and proficiency in Figma (After Effects a plus). Nice-to-haves include basic animations, interest in researching new tools, experience on product launch films or explainers, ability to translate strategic complexity into a story, and alignment with Figma’s values with autonomous visual direction. The role is full-time in the US (US hubs or remote), with a base salary range of $127,000–$269,000 plus equity and comprehensive benefits, plus diversity and accommodation commitments; candidates should be prepared for camera-on video interviews and in-person onboarding, with data handled per Figma’s Candidate Privacy Notice.

Figma is growing its team of passionate creatives and builders to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration worldwide. They are looking for a Brand Designer who can establish a clear visual direction for product storytelling and drive it from concept to execution across launches and key product moments, partnering with product marketing, strategists, copywriters, designers, and motion designers. Responsibilities include turning product strategy, market context, and feature complexity into storyboards and styleframes, evolving Figma’s visual storytelling system, owning launch storytelling from early concepting to final delivery, and pushing new formats beyond the existing playbook. Requirements include a portfolio showing strong visual point-of-view with finished execution across mediums (styleframes, storyboards, concepting), experience distilling briefs into a single idea, collaboration with motion designers and cross-functional teams, a strong sense of composition and color in motion contexts, and proficiency in Figma (After Effects a plus). They offer a salary range of $127,000–$269,000, equity and a comprehensive benefits package, commitment to diversity and accommodations for disabilities, and note about interview/camera policy and in-person onboarding.

Figma is expanding its team of creatives and builders by hiring an applied scientist with a Machine Learning and AI background to build AI technologies that enhance Figma’s platform, with roles available from US hubs or remotely in the United States. You will drive fundamental and applied AI research, explore the boundaries of current technologies to build cutting-edge generative models (using SFT, RL, prompts, and synthetic data) and collaborate with product and infrastructure engineers to deploy AI-powered features while building evaluation systems to measure quality. Requirements include 4+ years in Generative AI and 6+ years in ML/NLP/vision, 5+ years of software engineering, experience with PyTorch/JAX/HuggingFace, and RL techniques such as DPO/PPO/RLVR, plus a track record of shipping generative AI features in production and strong cross-functional collaboration. Nice-to-haves include experience planning multi-year roadmaps, mentoring senior engineers, and large-scale distributed AI training, aligned with Figma’s Grow as you go mindset. Compensation includes an annual base salary range of $153,000–$376,000 USD, plus equity and a comprehensive benefits package, with Figma as an equal opportunity employer that provides accommodations and outlines onboarding and privacy policies.

- Figma is expanding its team and seeking applied scientists with ML/AI to build AI technologies that make design more magical and accessible, enabling AI-powered features across ideation, prototyping, code translation, and real-time collaboration. - The role centers on driving fundamental and applied AI research, exploring current technology boundaries to build generative AI models using methods like supervised finetuning, reinforcement learning, prompt improvements, and synthetic data generation for Figma’s domains. - You will collaborate with product and infrastructure engineers to translate user feedback into AI requirements, implement and evaluate AI-powered features, and build systems to measure quality. - Qualifications include 4+ years in Generative AI and 6+ years in ML/NLP/vision, strong software engineering (5+ years in Python/C++/Java/R), and hands-on experience with PyTorch/JAX/HuggingFace and RL approaches such as DPO/PPO or RLVR. - Compensation includes a base salary range of $153k–$376k plus equity and a comprehensive benefits package, along with diversity and inclusion commitments, accommodations for disabilities, and policies such as camera-on during video interviews and in-person onboarding.

Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The Strategic Account Executive role, based in Sydney or Melbourne, focuses on targeting and expanding a defined list of top-tier enterprise accounts and building relationships with C-level decision-makers. Key responsibilities include discovery and value-based selling, aligning with executives for enterprise-wide deployments, creating strategic account plans, coordinating with cross-functional partners, and developing ROI cases to win large deals. Requirements include 8+ years in enterprise software/SaaS sales with a track record of pipeline generation and closing long, complex cycles, plus proficiency with structured methodologies like MEDDIC; nice-to-haves include experience selling to technical audiences and relevant certifications. Figma emphasizes diversity and equal opportunity, accommodations for applicants with disabilities, and notes about privacy, interview practices (cameras on), and in-person onboarding.

Figma is expanding its team and seeks a Strategic Account Executive to drive sales and maximize expansion with a defined list of top-tier Enterprise customers, engaging C-level decision-makers and aligning Figma’s roadmap with their business needs. The role involves managing named strategic accounts, meeting sales targets, employing discovery and value-selling, creating strategic account plans, coordinating with cross-functional partners, and advancing executive relationships through in-person meetings and networking. Required qualifications include multi-year software/SaaS enterprise sales experience with 5,000+ employees, proven pipeline generation, and experience managing complex 9+ month sales cycles, with a bonus for selling to Engineering/Product/Design leaders and relevant certifications. The position is full-time and remote in the US or based at a US hub, with an annual base salary of $200,000 plus equity and a comprehensive benefits package, though compensation may vary by location and other factors. Figma is an equal opportunity employer that offers accommodations for disabilities, requires cameras on during video interviews, and processes candidate data under its Candidate Privacy Notice.

Figma is growing its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration with real-time collaboration. They’re seeking a Strategic Account Executive to drive sales and expansion with a defined list of top-tier Enterprise customers, building relationships with C‑level decision-makers and delivering integrated solutions across the product suite. Responsibilities include managing named strategic accounts to meet targets, using discovery and value-selling to secure sponsorship for enterprise deployments, creating strategic account plans, and collaborating cross-functionally to move deals forward and ensure customer success. Required qualifications include multi-year SaaS software sales to 5000+ FTE enterprise customers, consistent pipeline generation for net new business, and experience managing complex 9+ month sales cycles, with bonus if you have experience selling to technical audiences and certifications in deal qualification. Figma offers equity and a comprehensive benefits package, an inclusive workplace, disability accommodations, a base salary around $200k, and notes about camera-on during video interviews and in-person onboarding along with a Candidate Privacy Notice.

Figma is expanding its team and seeks an Account Executive, SMB, to generate new business and guide inbound prospects through the Figma evaluation and buying process for SMB customers. This full-time role is based in NYC or SF with in-person work two days per week, and you’ll create and manage an SMB pipeline from inbound and outbound activity to consistently meet sales targets. You’ll use discovery and value-selling with key decision-makers, align with stakeholders to map Figma’s roadmap to business needs, tier large volumes of accounts, and drive deals forward through cross-functional collaboration and in-person meetings. Ideal candidates have structured sales or outbound experience, SaaS closing experience, and a track record of high-volume pipeline generation, with bonus points for selling to technical teams and deal-qualification certifications; Figma encourages applicants even if their background isn’t a perfect match. Figma offers equity, a base salary of $70,500 plus comprehensive benefits, equal opportunity and accommodations, and notes that video interviews require cameras on and onboarding will be in person, with data processed per the Candidate Privacy Notice.

Figma is expanding its team to make design accessible and enable collaboration from idea to product across the world. They are seeking an Enterprise Account Executive in Sydney or Melbourne to drive sales, nurture executive relationships, and deliver solutions across Figma’s product suite for enterprise customers. The role involves building and managing a robust enterprise pipeline, using discovery and value-selling, aligning with executives for deployments, creating strategic account plans, managing a tiered book of business, and coordinating with cross-functional partners to move deals forward. Requirements include multi-year enterprise SaaS sales experience closing deals with 5000+ FTEs, meeting pipeline targets, and handling complex sales cycles; it’s a plus to have experience selling to technical audiences and deal qualification certification. Figma emphasizes its Grow as you go culture, supports diversity and equal opportunity, offers accommodations for applicants with disabilities, requires cameras on during video interviews, in-person onboarding, and processes candidate data under its privacy notice.

At Atlassian, employees can choose to work in an office, from home, or a combination, giving them more control over family, personal goals, and priorities, and the company hires in any country where it has a legal entity. DX, headquartered in Salt Lake City, is a fast-growing SaaS company that helps engineering leaders build high-performing teams, collecting millions of data points daily to power insights into developer productivity for clients such as Pinterest, GitHub, BNY, and Xero, and it has tripled its annual recurring revenue in recent years. DX recently closed its acquisition by Atlassian, and joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers. At DX, values center on individual mastery and becoming the best at your craft, with success judged by mastery even when outcomes are influenced by external factors. The role involves prospecting outbound and inbound leads, building relationships and meetings with prospective businesses, delivering an extraordinary experience to software engineering leaders, learning personalized outreach and social selling, partnering with account executives and marketing, onboarding SDRs, and representing DX at industry events, while offering opportunities to challenge yourself, own your work, level up skills and compensation, and make a measurable impact on a company's success.

Atlassian offers flexible work location options—office, home, or a hybrid—along with the ability to hire in any country where the company has a legal entity, to support personal priorities. The Senior Principal Forward Deployed Engineer role puts you at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and impact business outcomes. You will code across the Atlassian product suite, lead the design, development, and deployment of AI/ML solutions using Rovo tailored to customer needs, and build robust integrations with Python or JavaScript for APIs, microservices, and enterprise-scale systems. You’ll influence product direction by collaborating with customers, champion AI-augmented workflow automation, oversee end-to-end production deployments, and navigate AI risk, data privacy (GDPR), and regulatory compliance. You’ll also mentor Senior FDEs and engineers, communicate complex technical concepts to both technical and non-technical stakeholders, and align technical solutions with business objectives and measurable results.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity to support employees’ family, personal goals, and priorities. - The Senior Principal Forward Deployed Engineer (FDE) at Atlassian works at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions, with the FDE team partnering with leading organizations to solve real-world problems using Atlassian’s AI capabilities. - The role involves working with product, engineering, and design to rapidly grow technical and domain expertise and make a tangible business impact in a high-visibility, high-impact, fast-paced, ambiguous environment shaping the future of AI-powered teamwork. - Responsibilities include coding across the Atlassian product suite, leading the design, development, and deployment of AI/ML-powered solutions using Rovo tailored to customer needs, and architecting robust integrations using Python/JavaScript with a focus on APIs, microservices, and enterprise-scale systems. - Additional duties encompass influencing product direction with customers, championing AI-augmented workflow automation, overseeing end-to-end production deployment with continuous evaluation and improvement, navigating risk and compliance (AI risk assessment, GDPR) and regulatory frameworks, mentoring engineers, and communicating complex technical concepts to technical and non-technical stakeholders to align solutions with measurable business objectives.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where the company has a legal entity. The Central AI Org aims to drive AI innovation across Atlassian products by building horizontal AI capabilities and a centralized Search, Q&A, and Conversational AI system, while exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI and ML for Atlassian’s teams, customers, and ecosystem by providing tools to develop, deploy, measure, and operate AI models and experiences. The Senior ML System Engineer on the Inference team will design and optimize end-to-end large-scale model serving infrastructure, including distributed systems and low-level optimizations like GPU kernels and quantization. Responsibilities include architecting scalable infrastructure (load balancing, auto-scaling, batch scheduling, global KV cache), improving latency and throughput under production workloads, building high-concurrency serving systems for billions of requests, benchmarking and accelerating inference engines, creating CI/CD for model deployment, and collaborating with senior ML engineers to fine-tune open-source LLMs and deploy them.

Atlassian offers flexible work options—office, remote, or hybrid—and can hire in any country with a legal entity to support employees’ family and personal goals. The Central AI Org is dedicated to driving AI innovation across all Atlassian products, building a centralized Search, Q&A, and Conversational AI system, and exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML by building productive tools that enable teams to develop, deploy, measure, and operate AI models and experiences. The Senior ML System Engineer on the Inference team will design and optimize large-scale model serving systems end-to-end, from distributed infrastructure to deep low-level optimizations like GPU kernels and quantization. Responsibilities include architecting scalable infrastructure (load balancing, auto-scaling, batch scheduling, global KV cache), reducing latency and increasing throughput under production workloads, building high-concurrency serving systems, benchmarking and accelerating inference engines, establishing CI/CD for model deployment, and collaborating with senior ML engineers to fine-tune open-source LLMs and deploy them.

Atlassian offers flexible work arrangements and hires globally where they have a legal entity. The Central AI Org aims to drive AI innovation across Atlassian products, deliver seamless AI experiences, and build a centralized search, Q&A, and conversational AI system while exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI/ML by creating productive, reliable tools to develop, deploy, measure, and operate AI models and experiences for Atlassian teams, customers, and the ecosystem. The Senior ML System Engineer on the Inference team will design and optimize end-to-end large-scale model serving, spanning distributed infrastructure to low-level GPU and quantization optimizations. Responsibilities include architecting scalable infrastructure (load balancing, auto-scaling, batching, global KV cache), reducing latency and boosting throughput under production workloads, building high-concurrency serving systems for billions of requests, enabling CI/CD for model deployment, and collaborating to fine-tune open-source LLMs.

Atlassian enables flexible work arrangements (office, remote, or hybrid) and hires globally wherever it has a legal entity. The Central AI Org is tasked with driving AI innovation across Atlassian products, building horizontal AI capabilities, and establishing a centralized Search, Q&A, and Conversational AI system integrated with all products and potentially beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI and ML for Atlassian’s teams, customers, and ecosystem by building productive, reliable tools to develop, deploy, measure, and operate AI models and experiences. The Senior ML System Engineer on the Inference team will design and optimize large-scale model serving systems end-to-end, owning distributed infrastructure such as global KV cache, continuous batching, load balancing, and auto-scaling, as well as low-level optimizations like GPU kernels, quantization, and speculative decoding. Responsibilities include architecting scalable model-serving infrastructure, reducing latency and increasing throughput under production workloads, building reliable high-concurrency serving for billions of requests, benchmarking and accelerating inference engines, creating CI/CD for model deployment, and collaborating with senior ML engineers to fine-tune open-source LLMs and deploy them.

At Atlassian, employees can work in the office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The Central AI Org is dedicated to driving AI innovation across Atlassian products, delivering seamless AI experiences, and building a robust AI infrastructure, including a centralized Search, Q&A, and Conversational AI system while exploring AI integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML by creating productive, reliable tools that empower Atlassian teams, customers, and the ecosystem to develop, deploy, measure, and operate AI models and experiences. The Senior ML System Engineer on the Inference team will design and optimize large-scale model serving systems end-to-end, from distributed infrastructure to deep low-level optimizations. Responsibilities include architecting scalable model-serving infrastructure, optimizing latency and throughput under production workloads, building high-concurrency serving systems, creating CI/CD pipelines for model deployment and inference engine updates, and collaborating to fine-tune open-source LLMs for deployment.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid setup, and hires in any country where it has a legal entity. The Central AI Organization is dedicated to driving AI innovation across Atlassian products and platforms and to delivering seamless AI experiences while building robust AI infrastructure for the future. Its purposes include developing horizontal AI capabilities and infrastructure across all products, establishing a centralized Search, Q&A, and Conversational AI system, and exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI and ML for Atlassian’s teams, customers, and ecosystem by building productive, reliable tools to enable development, deployment, measurement, and operation of AI/ML models and experiences. As a Senior ML System Engineer on the Inference team, you will design and optimize end-to-end large-scale model serving systems, overseeing distributed infrastructure and low-level optimizations, and you will architect scalable infrastructure, optimize latency and throughput, build high-concurrency serving systems, benchmark and accelerate inference engines, create CI/CD for model deployment, and collaborate to fine-tune open-source LLMs and deploy.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires globally wherever it has a legal entity to support employees’ family and personal priorities. The Central AI Org drives AI innovation across Atlassian products, aims to deliver seamless AI experiences, and build a robust AI infrastructure, including a centralized search, Q&A, and conversational AI system, with exploration of external integrations beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI and ML by providing productive tools to develop, deploy, measure, and operate AI models for Atlassian teams, customers, and the ecosystem. The Senior ML System Engineer on the Inference team will design and optimize large-scale model-serving systems end-to-end, handling distributed infrastructure, latency/throughput optimization, and low-level GPU and model optimizations. Responsibilities include building scalable infrastructure for serving (load balancing, auto-scaling, batch scheduling, global KV cache), benchmarking and accelerating inference, creating CI/CD for model deployment, and partnering to fine-tune open-source LLMs and deploy them.

At Atlassian, employees can choose where they work, and they hire in any country where the company has a legal entity; as a senior Machine Learning Systems Engineer on the Search Platform, you will own the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You will design and implement scalable search serving infrastructure, including retrieval pipelines, vector indexing, and embedding-based semantic search, and drive end-to-end delivery of ML components from experimentation through production rollout across multiple regions and tenants with strict SLO targets for availability, latency, and relevance. In ML Model Development & Serving, you will build production ML models including neural rankers, embedding models, and reranking systems, integrate them into serving infrastructure using frameworks such as Triton and PyTorch, and collaborate with ML researchers to translate experiments into production-grade systems with robust monitoring and evaluation harnesses. In Agentic Search & Retrieval, you will design retrieval systems for agentic and RAG use cases—personalized indexes, grounding pipelines, and multi-step retrieval workflows—and partner with Rovo and AI platform teams to evolve search infrastructure as a foundational layer for AI agents, ensuring retrieval quality, freshness, and relevance at scale. You will drive operational excellence and cost discipline through observability, monitoring, incident response, and FinOps-driven optimization across vector search and ML serving fleets, while maintaining production health and mentoring junior engineers as part of cross-functional collaboration with engineering leads, product managers, and platform stakeholders.

At Atlassian, employees can work in an office, from home, or a hybrid arrangement, and the company hires in any country where it has a legal entity. The role is a Senior Machine Learning Systems Engineer on the Search Platform team, responsible for the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You will design scalable search serving infrastructure—retrieval pipelines, vector indexing, and embedding-based semantic search—and own end-to-end ML component delivery across multiple regions and tenants to meet strict SLO targets. Responsibilities include ML model development and serving (neural rankers, embedding models, and rerankers) integrated via frameworks like Triton and PyTorch, plus agentic search and Retrieval-Augmented Generation use cases with personalized indexes and multi-step retrieval, in collaboration with Rovo and AI platform teams. You’ll emphasize operational excellence and cost discipline through observability, incident response, FinOps, capacity planning, and mentoring, while collaborating cross-functionally with engineering leads, product managers, and stakeholders to define roadmaps and OKRs.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally in countries where it has a legal entity. The role is a Senior Machine Learning Systems Engineer on the Search Platform team, responsible for the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You will design scalable search serving infrastructure—including retrieval pipelines, vector indexing, and embedding-based semantic search—and own end-to-end ML delivery from experimentation to production rollout across multiple regions and tenants, with strict SLO targets for availability, latency, and relevance. You will build production ML models (neural rankers, embedding models, and reranking systems), integrate them into serving infrastructure using Triton and PyTorch, and collaborate with ML researchers to translate experiments into production with robust monitoring and evaluation. You will design agentic retrieval systems for agentic and RAG use cases, partner with Rovo and AI platform teams to ensure retrieval quality and freshness at scale, and drive observability, incident response, FinOps cost discipline, and mentorship across the team.

Atlassian lets employees choose where to work and hires in any country where they have a legal entity. As a senior Machine Learning Systems Engineer on the Search Platform team, you will own the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You will design scalable search serving infrastructure—including retrieval pipelines, vector indexing, and embedding-based semantic search—and own end-to-end ML components from experimentation through production rollout across multiple regions and tenants, ensuring high-throughput, low-latency performance with strict SLOs. The role includes ML model development and serving (neural rankers, embeddings, reranking), deploying models with Triton and PyTorch, and collaborating with researchers to productionize models with robust monitoring and evaluation. Additional focus areas include agentic search and retrieval for RAG use cases, partnering with Rovo and AI platform teams, and maintaining operational excellence via observability, FinOps cost discipline, on-call readiness, capacity planning, and cross-functional collaboration with mentors and engineering best-practices champions.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity. The role is a Senior Machine Learning Systems Engineer on the Search Platform team, responsible for designing, developing, and deploying ML systems that power search across Jira, Confluence, and Rovo. Responsibilities include building scalable search infrastructure (retrieval pipelines, vector indexing, embedding-based semantic search) and delivering ML components end-to-end across regions and tenants to meet strict SLOs for availability, latency, and relevance. The position covers ML model development and serving (neural rankers, embeddings, reranking) integrated into serving infrastructure with Triton and PyTorch, plus collaboration with ML researchers to productionize models with robust monitoring and evaluation. It also includes designing agentic and Retrieval-Augmented Generation use cases, partnering with Rovo and AI platform teams for scalable retrieval, maintaining operational excellence and FinOps cost discipline, and working cross-functionally to define roadmaps, mentor juniors, and uphold engineering best practices.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity. Strategic Sales Development Representatives partner with Enterprise Account Executives to build a sales pipeline for their most complex customers, in close coordination with Sales Operations and Marketing, and they report to an Enterprise Development Sales Manager. The role is accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and maintaining a customer-obsessed approach for large customers. It requires collaboration with enterprise sales, marketing, partners, and operations, plus strong value-driven messaging and adept prospecting via email, social, video, and calling. The job involves pipeline-building with Enterprise AEs and Marketing, understanding customers' organizations and goals to add value, and using sales technology like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where the company has a legal entity. The role is Strategic Sales Development Representative who partners with Enterprise Account Executives to build and manage the pipeline for Atlassian’s largest customers, in close coordination with Sales Operations and Marketing, and reports to an Enterprise Development Sales Manager. Responsibilities include meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining a customer-obsessed approach for top accounts. The role requires collaboration with enterprise sales, marketing, partners, and operations, and success with value-driven messaging to navigate objections, with strong prospecting using email, social, video, and calls to delight customers. You’ll build the pipeline with Enterprise Account Executives and Enterprise Marketing, develop a deep understanding of customers’ organizations and goals to add value, and enjoy using sales tools like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options (office, home, or a mix) and can hire globally where it has a legal entity; this role, however, is hybrid and requires four days onsite per week in Salt Lake City during DX’s integration. DX is a Salt Lake City–based SaaS company that helps engineering leaders build high-performing teams by collecting millions of data points daily to power productivity insights, with clients like Pinterest, GitHub, BNY, and Xero. The company has grown profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian, which will expand resources and accelerate growth and R&D to deliver greater impact. DX values individual mastery and high-level performance, recognizing that external factors can affect outcomes while rewarding those who perform at the highest level. In this role, you will prospect outbound and inbound leads, build relationships with prospective software engineering leaders, deliver an exceptional experience, learn personalized outreach and social selling, and partner with account executives and marketing, with opportunities for accelerated career growth and a measurable impact on the company's success.

Atlassian lets employees choose where to work—office, home, or a mix—and hires in any country where the company has a legal entity, giving teams more control over family, personal goals, and priorities. As a Principal Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems, while you collaborate with product, engineering, and design to grow technically and make a tangible business impact. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork; you will lead the design, development, and deployment of AI/ML-powered solutions, architect robust integrations, drive data-driven insights, automate workflows, oversee production deployment, manage risk and compliance, mentor junior engineers, and communicate complex concepts to stakeholders. You’ll align technical solutions with business objectives, setting a clear vision for progress and measurable results.

Atlassian supports flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity. The Principal Forward Deployed Engineer (FDE) will lead applied AI work with customers and cross-functional teams to deliver AI-powered solutions across diverse industries. The role includes designing, developing, and deploying AI/ML solutions, architecting robust integrations, and guiding data-driven product direction. Responsibilities also cover end-to-end deployment, AI-driven workflow automation, risk and compliance (including GDPR), mentoring junior engineers, and communicating complex concepts to stakeholders. It is a high-visibility, high-impact role in a fast-paced environment, requiring alignment of technical work with business objectives and measurable results.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in any country where they have a legal entity. The Product Counsel team partners with R&D and product leaders to enable rapid, responsible AI-enabled product innovation. They are seeking a creative, adaptable Director of Product Counsel to shape the team’s operating model and playbook for the AI era. Responsibilities include counseling product and engineering on AI, data governance, IP, and platform architectures; creating repeatable frameworks and guardrails; acting as the primary legal partner for product initiatives; and helping mature the function with new tools and async collaboration. Requirements include 8+ years of software product counseling (ideally B2B SaaS), a JD with a license to practice, experience in both law firm and in-house settings, strong generalist skills and comfort with ambiguity, plus a bonus for familiarity with Atlassian tools.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires people in any country where it has a legal entity. The Product Counsel team sits alongside R&D and product leaders as strategic partners to drive rapid, responsible product innovation in the AI era. The Director of Product Counsel will counsel product and engineering teams on emerging AI/ML legal and regulatory issues, including data governance, IP, and platform architectures. The role also entails applying a versatile generalist approach across products and tech stacks, designing repeatable AI playbooks, launch checklists, and scalable legal guardrails, and maturing the team through new ways of working and async tools. Requirements include 8+ years of software product counseling experience (preferably in B2B Enterprise SaaS), a JD with licensure, experience in both law firms and in-house teams, strong generalist skills, comfort with ambiguity, the ability to synthesize complex tech, excellent writing, and familiarity with Atlassian tools as a bonus.

Atlassian offers flexible work setups and hires globally wherever they have a legal entity. The Product Counsel team acts as strategic partners embedded with R&D and product leaders to enable rapid, responsible product innovation in AI and related technologies. The Director of Product Counsel will advise on emerging AI, data governance, IP, and platform architectures, develop scalable playbooks and guardrails, and serve as the primary legal partner for product initiatives. The role requires a versatile generalist who can navigate unfamiliar products and tech stacks, synthesize input from multiple legal disciplines, and thrive in a fast-paced, async environment. Applicants should have 8+ years of software/product counseling experience, a JD with bar license, a background in both law firm and in-house settings, strong writing skills, and familiarity with Atlassian tools is a plus.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Product Counsel team partners with R&D and product leaders to drive rapid, responsible product innovation in the AI era. The Director of Product Counsel will counsel product and engineering on AI, data governance, IP, and platform architectures, while creating repeatable playbooks and guardrails to help teams ship AI features with velocity and confidence. The role serves as the primary legal partner for product initiatives, collaborating with Privacy, IP, Commercial, and Regulatory teams to deliver cohesive, business-focused guidance and to mature the function with modern tools and async workflows. Requirements include 8+ years of software product counseling (preferably in B2B Enterprise SaaS), a JD with bar licensure, experience in both law firm and in-house settings, strong generalist skills, comfort with ambiguity, and the ability to simplify legal concepts for product teams; familiarity with Atlassian tools is a plus.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity, giving employees control over personal priorities. The Product Counsel team is at the heart of Atlassian's mission to redefine teamwork, acting as strategic partners embedded with R&D and product leaders to enable rapid, responsible product innovation in the AI era. As the Director of Product Counsel, you will counsel product and engineering on emerging AI, data governance, IP, and platform-architecture issues; pivot across products and tech stacks; design scalable AI playbooks, launch checklists, and guardrails; serve as the primary legal partner for product initiatives; and help mature the function with new processes and async tooling. The role requires 8+ years of experience counseling software products in B2B Enterprise SaaS, a JD licensed to practice, experience in both law firms and in-house teams, and a strong generalist skillset capable of understanding unfamiliar product surfaces, architectures, and business models, with comfort navigating ambiguity and novel AI/regulatory issues. You should be a simplifier with strong writing, adept at async collaboration and using modern technology, excited by fast-paced environments, and there are bonus points for familiarity with Atlassian tools.

Atlassian allows employees to choose where they work—office, home, or a hybrid—and hires across any country where the company has a legal entity. The Product Counsel team is central to Atlassian’s future of teamwork, acting as strategic partners embedded with R&D and product leaders to enable rapid, responsible product innovation in the AI era. The Director of Product Counsel will navigate first-impression legal and regulatory issues in AI/ML, data governance, IP, and platform architectures, applying a versatile generalist approach across products and technical stacks. They will design repeatable AI playbooks, launch checklists, and scalable guardrails to help R&D ship AI features quickly and confidently, serving as the primary legal partner for product initiatives. Requirements include 8+ years counseling software products (preferably in B2B Enterprise SaaS), a JD licensed to practice, experience in both law firms and in-house teams, strong generalist product counseling skills, comfort with ambiguity and async collaboration, and a bonus for familiarity with Atlassian tools.

Atlassian offers flexible work options, including in-office, remote, or hybrid arrangements, and can hire from any country where it has a legal entity. Atlassian is building the future of teamwork and seeks a Director of Product Counsel who acts as a strategic partner embedded with R&D and product leaders to enable rapid, responsible product innovation in the AI era. The role includes counseling product and engineering teams on emerging AI/ML legal and regulatory issues, data governance, IP, and platform architectures; defining a scalable AI-era playbook with repeatable frameworks and guardrails; acting as the primary legal partner and front door for product initiatives in collaboration with privacy, IP, regulatory, and commercial SMEs. It also involves shaping the Product Counsel function, maturing processes, experimenting with new ways of working, and leveraging modern async tools to scale impact. Required background includes 8+ years of legal experience counseling software products (preferably B2B Enterprise SaaS), a JD with a license, experience in both law firms and in-house teams, strong generalist product counseling, comfort with ambiguity, ability to understand unfamiliar architectures, excellent writing for async collaboration, and bonus points for familiarity with Atlassian tools.

- Atlassian supports flexible work arrangements—office, remote, or hybrid—to help employees balance family and personal goals. - They can hire people in any country where they have a legal entity. - The JSM Solution Sales Executive (SSE) team drives sales and adoption of the Service Collection portfolio, with Jira Service Management as the core data center ITSM solution (also sold to non-cloud customers). - The SSE is responsible for sales across strategic accounts in a geographic area, owning the JSM-specific sales cycle, generating pipeline, and closing high-value opportunities while prioritizing the transition from Data Center to Cloud. - Success requires collaboration with Solution Engineers, Partner Management, Marketing, and other go-to-market teams to build awareness, deliver exceptional service, create customer evangelists, and onboard new hires.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in any country where they have a legal entity. The JSM Solution Sales Executive (SSE) team specializes in selling and driving adoption of the Service Collection portfolio of Service Automation solutions, with Jira Service Management (JSM) as the core data center ITSM solution also sold to non-cloud customers. The SSEs are responsible for sales across strategic accounts in a geographic area, owning the JSM-specific sales cycle and focusing on high-value opportunities (typically more than 201 agents or 500 seats) while generating pipeline and winning deals, including competitive replacements. They act as ITSM/ESM subject matter experts, collaborating with Core Account Executives, Solution Engineers, Partner Management, Marketing, and other go-to-market teams to drive awareness, pipeline, and customer success, with an emphasis on Cloud growth and transitioning customers from Data Center to Cloud. The role emphasizes exceptional service, building customer evangelists, a teaming mindset with peers, and supporting onboarding of new hires.

Atlassians can work in the office, from home, or a hybrid arrangement, giving them control to support family and personal goals, and the company hires people in any country where it has a legal entity. The JSM Solution Sales Executive (SSE) team focuses on driving sales and adoption of the Service Collection portfolio of Service Automation solutions, with Jira Service Management (JSM) as Atlassian's core data center ITSM solution that will also be sold to non-cloud customers. The SSE is responsible for sales across strategic accounts in a geographic area, owning the sales cycle for Service Collection and JSM, with emphasis on high-value opportunities (typically >201 agents or >500 seats) and ensuring quality throughout the process. Key duties include acting as Subject Matter Experts in ITSM and ESM, generating pipeline, winning deals, and teaming with Core Account Executives while collaborating with Solution Engineers, Partner Management, Marketing, and other go-to-market teams to drive awareness, pipeline, and customer success. The role prioritizes cloud growth—transitioning customers from Data Center to Cloud—while building customer evangelists, delivering exceptional service to customers and internal stakeholders, and maintaining a teaming attitude to onboard and support new hires.

Atlassian supports flexible work arrangements—office, home, or a blend—and hires in any country with a legal entity to help employees support family and personal goals. The JSM Solution Sales Executive (SSE) team focuses on driving sales and adoption of the Service Collection portfolio of Service Automation solutions, with Jira Service Management (JSM) as Atlassian’s core data center ITSM solution and also sold to non-cloud customers. The SSE will be responsible for sales across strategic accounts in a geographic area and will own the JSM-specific sales cycle, targeting high-value opportunities (typically >201 agents or >500 seats). Core duties include acting as Subject Matter Expert in ITSM/ESM, teaming with Core Account Executives, generating pipeline, leading competitive replacements, and co-selling with partners while collaborating with Solution Engineers, Partner Management, Marketing, and other GTM teams. The role emphasizes cloud growth by transitioning customers from Data Center to Cloud, building a robust pipeline, delivering exceptional service to customers and internal stakeholders, and fostering a collaborative culture that supports onboarding and developing new hires.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The company is investing in its largest, most strategic Public Sector customers and partners with 82% of the Fortune 500, including US Space Force, DoD, NASA, and more. The Account Management team aims to deepen relationships, drive retention, and enable value realization across Atlassian’s solutions, focusing on the most strategic FSI, DoD, and IC accounts. The role drives revenue growth through high retention, proactive expansion, and leading upsell, upgrade, and cross-sell efforts, collaborating with Global Sales for account planning and BoB growth. Key responsibilities include managing renewals and expansions, identifying growth opportunities, increasing product awareness, overseeing growth opportunity management, delivering end-to-end sales cycles, and ensuring accurate forecasting and project documentation.

Atlassian supports flexible work options, letting employees work in an office, from home, or in a hybrid arrangement to better support their family, personal goals, and other priorities. Atlassian hires in any country where it has a legal entity and is investing in its largest Public Sector customers, partnering with 82% of the Fortune 500 and with teams at the US Space Force, DoD, NASA, and more, through its Account Management team to deepen relationships and deliver value. The role focuses on our most strategic FSI, DoD, and IC customers, driving revenue growth by ensuring high retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell efforts, in collaboration with the Global Sales Team. Account Managers are proactive, resilient, and empathetic, specialized in accelerating growth across Atlassian’s full suite of products and services. They accelerate revenue by leveraging existing customer footprints, drive best-in-class retention, develop senior and executive relationships, manage high-value renewals and expansions, identify growth opportunities, increase product awareness, oversee end-to-end sales cycles for cross-sell and up-sell, collaborate on account planning and market/whitespace analysis to drive BoB growth, maintain understanding of product updates and articulate improvements to customers and partners, and ensure accurate forecasting, opportunity hygiene, and project documentation.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity, giving employees control to balance family and personal goals. Atlassian’s products, including Jira Software, Confluence, and Jira Service Management, help teams collaborate, with customers ranging from Fortune 500 companies to NASA and Deutsche Bank relying on them to deliver quality results. The Mid-Market sales team manages a portfolio of about 40 accounts (200-10,000 seats) with a $2-4M annual quota, driving net new growth and expansion while advocating for customers to feed product feedback for a better experience. The role leads cross-functional deal teams, builds executive relationships, uses MEDDPICC to qualify and win complex opportunities, and closes multithreaded, multi-solution opportunities through outcome-based selling. Success depends on collaborating with channel, marketing, product, and customer success, maintaining a healthy pipeline with accurate forecasting, staying updated on industry trends and competitors, and occasionally traveling for customer meetings and events.

Atlassian offers flexible work options (office, remote, or hybrid) and hires people in any country where they have a legal entity. Their agile, DevOps, ITSM, and work-management software—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and are used by Fortune 500 companies and over 300,000 others (including NASA and Deutsche Bank). The Mid-Market sales team manages about 40 accounts (200–10,000 seats) with annual quotas of $2–4M, driving net-new growth and expansion while acting as a strong customer advocate to feed feedback to product and engineering. The role leads cross-functional deal teams, builds territory and account plans, and uses MEDDPICC and outcome-based selling to win complex opportunities, maintaining executive relationships across IT, business, sales, and marketing. It also collaborates with channel, product, and customer success teams to maximize satisfaction, handles pricing and contracting, maintains pipeline and forecasting, stays informed on industry trends, and travels occasionally for meetings and events.

Atlassian supports flexible work locations—office, home, or a mix—and hires globally where it has a legal entity, with a mission to unleash every team's potential using tools like Jira Software, Confluence, and Jira Service Management. The company’s customers include the Fortune 500 and over 300,000 other organizations worldwide, such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox, who rely on Atlassian to help teams collaborate and deliver quality results on time. The Mid-Market sales team manages about 40 accounts (200-10,000 seats), targets a $2-4M annual quota, drives net-new growth and expansion, and acts as a strong advocate for customers by feeding feedback to product and engineering. In this role you lead a cross-functional deal team (SDR, SE, SSE, AM, partners), establish clear territory and account plans, and build executive relationships across IT, business, sales, and marketing, using MEDDPICC to qualify and win complex opportunities. You’ll negotiate and price contracts, source and qualify leads, maintain a healthy pipeline with accurate forecasting, stay updated on industry trends, collaborate with channel, marketing, product, and customer success, and travel occasionally for meetings and events.

At Atlassian, employees can work from office, home, or a hybrid arrangement, and the company hires in any country where it has a legal entity. Its agile, DevOps, IT service management, and work management software—including Jira Software, Confluence, and Jira Service Management—helps teams organize, discuss, and complete work and is used by Fortune 500 companies and organizations such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Account Executive, Mid Market team manages a portfolio of about 40 accounts with 200–10,000 seats, driving net-new growth and expansion across the full sales cycle. The role carries a quota of $2–4 million annually, requires leading cross-functional deal teams, developing named account or territory plans, and using MEDDPICC to qualify and win complex opportunities while building executive relationships. Responsibilities include sourcing and forecasting pipeline, collaborating with channel, marketing, product, and customer success, serving as the primary contact for designated accounts, staying aware of industry trends, and occasional travel for customer meetings and events.

Atlassian supports hybrid, remote, or in-office work and hires anywhere with a legal entity, and DX is headquartered in Salt Lake City, Utah—a fast-growing SaaS company that helps engineering leaders build high-performing, productive teams. DX collects millions of data points daily to power insights into developer productivity and experience for customers such as Pinterest, GitHub, BNY, and Xero, and has grown profitably, tripling its annual recurring revenue in recent years. DX recently closed on its acquisition by Atlassian, and joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers. At DX, the core value is individual mastery and being the best at your craft, with those who demonstrate this quality thriving and being well rewarded, even though outcomes can be influenced by factors beyond control. The SDR role involves prospecting outbound and inbound leads, creating relationships and opportunities, delivering an extraordinary experience for software engineering leaders, learning personalized outreach, partnering with account executives and marketing, onboarding as an SDR, and representing DX at industry events, with opportunities to challenge yourself, own your work without micromanagement, level up skills and pay, and make a measurable impact on a company’s success.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity, giving employees control over family, personal goals, and priorities. In the Senior Principal Forward Deployed Engineer (FDE) role, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and helping leading organizations leverage Atlassian’s AI capabilities. Key responsibilities include coding across the product suite, leading the design, development, and deployment of AI/ML-powered solutions using Rovo, architecting robust integrations with Python/JavaScript for APIs and enterprise-scale systems, and shaping product direction by solving customer papercuts. You’ll champion AI-augmented workflow automation, oversee end-to-end deployment into production with ongoing evaluation and improvement, navigate risk and compliance (AI risk assessment, GDPR), mentor senior FDEs and engineers, and communicate complex technical concepts to diverse stakeholders. This is a high-visibility, high-impact role in a fast-paced, ambiguous environment, requiring alignment of technical solutions with business objectives and a clear vision with measurable results.

Atlassian offers flexible work locations—office, home, or a hybrid—along with global hiring in any country where it has a legal entity, giving Atlassians more control over family and personal priorities. As a Senior Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and make a tangible impact on business outcomes. The role involves coding across the Atlassian product suite, leading the design, development, and deployment of AI/ML solutions using Rovo, and architecting robust integrations with Python or JavaScript for enterprise-scale systems. You’ll influence product direction through customer collaboration, champion AI-augmented workflow automation, oversee end-to-end production deployments, and navigate risk and compliance including GDPR. You’ll mentor other engineers, communicate complex technical concepts to diverse stakeholders, and align technical solutions with business objectives by setting a clear vision and measurable results.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. The role is a Strategic Sales Development Representative who partners with Enterprise Account Executives to build the sales pipeline for Atlassian’s largest customers, in close coordination with Sales Operations and Marketing. This position is accountable for meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining a customer-obsessed approach. It requires collaboration with enterprise sales, marketing, partners, and operations, plus strong, value-driven, personalized outreach via email, social, video, and calling to navigate objections and delight customers. You will develop the pipeline with Enterprise Account Executives and Enterprise Marketing, deeply understand the customer’s organization and goals to add value, and use sales technology such as SFDC, Gong, Outreach, and LinkedIn Navigator.

- Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. - The Strategic Sales Development Representative partners with Enterprise Account Executives to build a sales pipeline for Atlassian’s most complex customers, in tight coordination with Sales Operations and Marketing, and reports to an Enterprise Development Sales Manager. - You will be accountable for meeting setting, outbound prospecting, quota attainment, feedback, and maintaining a customer-obsessed approach for large customers, collaborating with enterprise sales, marketing, partner, and operations teams. - You will prospect using value-driven messaging personalized to delight customers via email, social, video, and calling, and build the pipeline with Enterprise Account Executives and Enterprise Marketing teams. - You will develop an in-depth understanding of customers’ organizations, goals, and challenges to add value, and you enjoy using sales technology such as SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires people in any country where it has a legal entity. The role is hybrid and based in Salt Lake City, Utah, where DX, a fast-growing SaaS company focused on helping engineering leaders boost productivity, has been acquired by Atlassian and integrated. Because of the integration, the role requires four days per week onsite at the Salt Lake City office for the time being. DX emphasizes mastery and high performance, promising strong rewards for those who excel while acknowledging that outcomes depend on external factors beyond individual control. The position involves prospecting inbound and outbound leads, building relationships with software engineering leaders, delivering an exceptional experience, learning personalized outreach and social selling, and partnering with account executives and marketing to enable career growth, ownership, and measurable impact on the company’s success.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity, giving employees control over family, personal goals, and other priorities. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative AI-powered solutions and shape the future of AI-powered teamwork. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities, collaborating with product, engineering, and design to grow technical and domain expertise and drive tangible business outcomes. Responsibilities include leading the design, development, and deployment of AI/ML-powered solutions, architecting robust integrations with Python/JavaScript, driving data-driven insights, and overseeing end-to-end production deployment and continuous improvement, while promoting AI-augmented workflow automation. You’ll navigate AI risk assessment and data privacy/regulatory requirements (GDPR), mentor junior engineers, and communicate complex technical concepts clearly to technical and non-technical stakeholders, aligning technical progress with measurable business results.

Atlassian supports flexible work locations and hires in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and drive business outcomes. The FDE team collaborates with top organizations to help them leverage Atlassian’s AI capabilities, while you partner with product, engineering, and design to grow your technical and domain expertise and make a tangible impact. Responsibilities include leading the design, development, and deployment of AI/ML solutions, architecting robust integrations using Python or JavaScript with APIs and microservices, driving data-driven insights, promoting AI-augmented workflow automation, and overseeing end-to-end production deployment with ongoing evaluation. You’ll navigate AI risk and compliance (including data privacy and GDPR), mentor junior engineers, and communicate complex technical concepts clearly to stakeholders, aligning technical progress with business objectives and measurable results.

Atlassian offers flexible work arrangements—office, home, or a mix—and hires in any country where it has a legal entity to support employees' family and personal priorities. They are seeking a Pre-sales Solutions Engineer for the EMEA Iberia/Italy Enterprise business who will lead technical engagements in complex sales and demonstrate the value of Atlassian’s platforms. Responsibilities include partnering with cross-functional teams and partners for customer discovery, identifying cross-product opportunities, acting as a trusted technical advisor, delivering tailored value-based demonstrations, guiding the customer’s technical needs through the sales process, and capturing feedback and competitive intelligence for internal product teams. About you: 5+ years of enterprise pre-sales experience, fluent Spanish for the Iberia/Italy market, excellent communication and presentation skills, a customer-centric mindset, and the ability to build executive relationships and collaborate across business and technical audiences. You’ll join a globally distributed SE team that collaborates with sales to deliver an enterprise experience for Global 2000 customers, within a fast-paced, results-driven culture aligned with Atlassian’s core values.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity for this EMEA Iberia/Italy Enterprise Pre-sales Solutions Engineer role. The role leads technical engagement in complex sales cycles as a trusted pre-sales advisor, articulating the value of Atlassian software and mapping customer needs to the platform portfolio. You will partner with cross-functional teams and partners to conduct customer discovery, identify cross-product opportunities, understand pain points, tailor value-based demonstrations, and guide the customer to buy-in while feeding pipeline feedback to sales and product management. Requirements include 5+ years in enterprise pre-sales, excellent communication and multi-level presentation skills, fluency in Spanish, and a customer-centric, relationship-driven, technically versatile mindset. You’ll join a globally distributed SE team that works with Global 2000 companies, collaborating with sales to deliver an enterprise experience and operating in a culture focused on getting things done and Atlassian core values.

Atlassian offers flexible work locations (office, home, or hybrid) and hires anyone in a country where they have a legal entity. They’re looking for a Pre-sales Solutions Engineer for the EMEA Iberia/Italy Enterprise team to lead technical engagements in complex sales cycles and demonstrate Atlassian solutions to solve enterprise problems. Responsibilities include partnering with cross-functional teams to discover customer needs, map them to Atlassian products, identify cross-product opportunities, serve as a trusted technical advisor, deliver value-based demos, and gather competitive intelligence to influence product direction. About You: 5+ years in enterprise pre-sales, fluent Spanish, strong communication and presentation skills, a customer-centric mindset with executive relationship capabilities, and comfort working across business and technical contexts while actively learning and collaborating. You’ll join a globally distributed SE team serving Global 2000 customers, working with sales to create an enterprise experience, in a culture described as a “get s#!% done” distributed team aligned with Atlassian’s core values.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in any country where it has a legal entity to support employees’ priorities. They’re seeking a Pre-sales Solutions Engineer for the EMEA Iberia/Italy Enterprise team to lead technical engagement in complex sales and help solve customers’ hardest business problems. The role involves partnering with account teams and partners to discover customer needs, map them to Atlassian solutions, identify cross-product opportunities, and deliver tailored value-based demonstrations as a trusted technical advisor, while educating customers on how the software can transform their way of working. Requirements include 5+ years of enterprise pre-sales experience, strong communication and presentation skills, fluent Spanish, a customer-centric mindset, and the ability to operate across business and technical contexts while building executive relationships. You’ll join a globally distributed SE team that collaborates with sales to deliver an enterprise experience, aligning with Atlassian values and a culture of continuous learning and feedback.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally, with interviews and onboarding conducted virtually as part of their distributed-first approach. - They are seeking a Senior Principal Backend Software Engineer to help turn the Jira Platform vision into reality by shaping platform capabilities, technical strategy, and engineering practices. - The Jira Data Management team focuses on data transfer and governance within Jira Cloud, enabling data movements like Data Center to Cloud, Cloud to Cloud, and External to Cloud, along with data-shape management for products such as Site Optimizer. - The JDM team consists of 50+ engineers, product managers, and designers, and their work directly impacts Atlassian’s cloud revenue while targeting reliability, scale, performance, and feature improvements for cloud offerings. - Responsibilities include owning the technical evolution and long-term architecture of Jira Data Management, leading large architectural initiatives across Jira Platform, defining a 12–24 month roadmap for shared primitives, raising standards for reliability, security, and observability, and providing hands-on leadership through design reviews, incident reviews, and mentoring.

Atlassians can choose where they work—office, home, or a hybrid model—with virtual interviews and onboarding, and Atlassian hires in any country where it has a legal entity. The company is seeking a Senior Principal Backend Software Engineer to help turn the Jira Platform vision into reality by shaping platform capabilities, technical strategy, and engineering practices that make Jira the system of record and control plane for enterprise-scale human and agent teamwork. The work is guided by three forces—AI transformation, enterprise readiness, and efficiency—to power the Jira Platform flywheel for scalable, secure, and productive cloud offerings. The Jira Data Management (JDM) team focuses on data transfer and management within Jira Cloud, enabling large-scale migrations (Data Center to Cloud, Cloud to Cloud, External to Cloud) and data-shape management for features like Site Optimizer, with a 50+ person team across engineers, product managers, and designers. Responsibilities include owning the long-term architecture of Jira Data Management, leading major Jira Platform initiatives, defining a 12–24 month roadmap for shared platform primitives, elevating reliability, performance, observability, security, and operational excellence, and providing hands-on technical leadership through design reviews, incident reviews, and mentoring senior staff.

Atlassian offers flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian aims to advance humanity through software that unlocks every team’s potential, and its team is value-driven, collaborative, and customer-focused. In this role, you will own a portfolio of enterprise and strategic customers, build executive relationships, and serve as a trusted advisor through onboarding, adoption, and value realization. You will proactively guide customer journeys using predictive signals and standardized frameworks to identify milestones, adoption opportunities, and risks, delivering value at scale through webinars, office hours, and curated outreach while staying current on product and industry trends and competitive activity. You will mitigate churn risk, champion customer advocacy as the voice of the customer to influence products and services, and maintain operational excellence by keeping Gainsight records and adhering to engagement frameworks.

Atlassian lets staff choose office, remote, or hybrid work to support family and personal goals. The company hires in any country where it has a legal entity. Atlassian serves over 250,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, aiming to unleash the potential of every team through its software, with a value-driven, collaborative culture. In this role, you will own a portfolio of enterprise customers, build executive relationships, and act as a trusted advisor across onboarding, adoption, and value realization. You will guide customer journeys using predictive signals, deliver value at scale through webinars and outreach, stay current on products and industry trends, mitigate churn risk, advocate for customers, and maintain operational excellence with Gainsight and engagement frameworks.

- Atlassians can work anywhere—office, home, or a hybrid setup—and the company hires in any country where it has a legal entity. - The Senior Customer Success Architect (AI) role focuses on adopting Atlassian's AI platform, Rovo, leading time-boxed, co-built technical engagements that move customers from “Rovo is turned on” to real, measurable business value, and creating repeatable, scalable methodologies. - You’ll partner with enterprise teams on the most complex activations, build playbooks, run internal enablement, and maintain the relationship with the Rovo Product and Engineering teams. - The role blends deep AI and Atlassian platform expertise with customer success leadership, aiming for measurable adoption outcomes at both the engagement and program levels, and you lead through domain expertise and playbook ownership rather than direct reports. - Senior CSAs are technical experts who guide Pre-Sales, Post-Sales, and Product teams to drive value and adoption, help top promoters showcase successes, and expand AI and the Atlassian System of Work into new use cases and markets, ultimately helping enterprise customers maximize their Atlassian investment.

Atlassians can work in an office, from home, or a hybrid arrangement, giving them flexibility to support family, personal goals, and other priorities, and the company can hire in any country where it has a legal entity. The role is Senior Customer Success Architect (AI) in the Sales and Success department, focused on adopting Atlassian's AI platform, Rovo, by leading time-boxed, co-built engagements that move from “Rovo on” to real, measurable business value and by owning a repeatable, scalable engagement methodology. You’ll partner with enterprise teams on complex activations, build playbooks, run internal enablement, and maintain relationships with Rovo Product and Engineering, bridging deep AI and Atlassian platform expertise with customer success leadership. The Senior CSA (AI) reports to a regional leader and leads through domain expertise, playbook ownership, and internal enablement rather than direct reports, acting as a technical expert who guides value realization and adoption while collaborating with Pre-Sales, Post-Sales, and Product teams. You’ll help top promoters showcase their successes, expand the reach of AI and the Atlassian System of Work into new use cases and markets, and aim to maximize enterprise customers’ outcomes from their Atlassian investment.

Atlassian aims to reinvent the customer experience and has built a fast-growing, multi-billion-dollar business by converting free trials into happy customers. The Sales Operations Senior Analyst will work with Sales Ops teams, the sales field, and other supporting groups to optimize internal and external customer engagements. The role blends centralized scale with high-touch support, leading centralized ticket management, driving an optimized experience, and aligning with select SOM teams to champion specialized functions—especially in Low Touch—to boost SOM and field productivity. Primary goals include mastering centralized ticket resolution, ensuring SLA adherence, policy compliance, and data accuracy in systems of record; additional focus is on partnering to automate day-to-day operations for supporting teams. The ideal candidate is analytical, enjoys aggregating and automating large datasets, and will deliver operational analytics, identify bottlenecks, architect scalable solutions, and support broader Shared Services initiatives.

At Atlassian, the mission is to reinvent the customer experience, built on a multi-billion-dollar, fast-growing business by converting free trials into happy customers. The Sales Operations Senior Analyst will work directly with Sales Ops teams, the sales field, and other supporting organizations to optimize customer engagements, delivering centralized scale with high-touch support, leading centralized ticket requests, and aligning with select SOM teams (notably Low Touch) to boost SOM and field productivity. The primary goal is to master centralized ticket resolution, ensure compliance with published policies, meet SLAs, and maintain accurate data in systems of record; secondary is partnering with SOM teams to optimize and automate day-to-day operations for supporting teams. The ideal candidate thrives in a fast-paced SaaS environment, is analytically sharp, enjoys aggregating and automating large datasets, and can present insights clearly to leadership, with a passion for working with Sales Ops and ensuring data integrity. Responsibilities include being the first responder on centralized tickets and resolving within SLAs, identifying bottlenecks and architecting scalable solutions, delivering operational analytics to monitor performance, and supporting broader Shared Services initiatives and cross-functional GTM projects.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally where it has a legal entity; for this role in Australia, candidates can come from any location with sufficient timezone overlap. The role is Principal Product Manager for Goals & Projects, an individual contributor position owning a major product area across both apps from vision through launch, with AI transformation a key focus. Goals and Projects connect team work to organizational goals; both apps are included with every Atlassian cloud plan and appear across surfaces like Atlassian Home, Jira, Confluence, Rovo, Focus, and Talent, built in collaboration with the teams that own those surfaces. Responsibilities include setting the vision, strategy, and roadmap; driving the AI roadmap; shaping opportunities with prototypes; administering governance such as permissions, roles, and audit; running discovery with users and admins; and leading cross-functional execution. You’ll partner with go-to-market teams, measure usage/adoption/retention/satisfaction to steer the roadmap, influence product direction beyond your team, and mentor other product managers.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires anywhere with a legal entity, including Australia with sufficient time-zone overlap. The Goals & Projects team connects organizational goals to team work via the Goals app (objectives and progress) and the Projects app (work items and progress), both included with every Atlassian cloud plan and surfaced across Atlassian surfaces. As Principal Product Manager, you’ll own a major area spanning both apps, responsible for vision, strategy, roadmap, and AI-driven transformation to reach a broader customer base. You’ll set strategy, drive the AI roadmap, shape opportunities with prototypes, manage governance features, conduct discovery with users, and lead cross-functional execution while making critical rollout decisions. You’ll collaborate with go-to-market teams, measure performance, influence product direction beyond your team, and mentor other product managers.

Zendesk is seeking an Engineering Manager to lead a cross-functional team responsible for the end-to-end delivery of Zendesk’s Retrieval platform and AI-powered search/RAG products used by millions of customers. The role requires collaboration with ML scientists and engineers, Product Management, Architects, and other partners to ensure scalable, reliable deployment of search and ML-powered products while leveraging the latest AI-assisted tools. Responsibilities include guiding a team of experienced engineers through the full lifecycle, improving software delivery and service reliability, maintaining strong service levels, recruiting and onboarding new teammates, and fostering a diverse, inclusive environment with regular 1:1s focused on growth and well-being. Candidates should have experience managing people across multiple teams, delivering ML-powered or retrieval systems to production, excellent communication and prioritization skills, and a commitment to continual self-development; the tech stack includes Ruby, Python, AWS, RDS MySQL, Redis, S3, Elasticsearch, Kafka, Kubernetes, Docker, with Datadog and Sentry for monitoring. The role involves teams in Lisbon, Portugal and Krakow, Poland, with a Poland base salary range of zł324,000 to zł486,000 and potential bonuses, and Zendesk emphasizes hybrid work, equal opportunity and inclusion, as well as accommodations for applicants with disabilities, including AI screening where applicable.

Zendesk is hiring a Lead Product Designer for its AI Agents team to shape intuitive AI automation experiences across messaging, voice, and email and help businesses deliver better service at scale. You’ll lead end-to-end design from discovery to prototyping and iteration, translate complex agentic capabilities into simple configurable products, and establish reusable patterns and quality standards to ensure a consistent end-to-end AI Agents experience. You’ll collaborate closely with Product Managers, Engineers, Content Designers, and Researchers, and work primarily with teams in Germany, Portugal, Denmark, and Poland, with distributed teams in AMER and APAC. Requirements include 7+ years in product design for consumer or B2B SaaS, experience with generative AI/automation, strong design process and storytelling, a portfolio showing end-to-end impact, and the ability to operate in ambiguity and technical environments. The role offers ownership, flexible hours and remote work, a focus on growth and inclusion, and provides a Poland-based salary range of zł332,000 to zł498,000 with potential bonuses.

The role is based in Pune and requires night shifts aligned with AMER hours; as a Technical Account Manager at Zendesk, you’ll be an extension of large customers’ teams, blending technical expertise with business insight to maximize value from Zendesk solutions, guide on implementation methodologies, and create technical solutions to business problems, while partnering with clients and internal teams to navigate configurations, integrations, and architecture for CX transformation. Core responsibilities include establishing relationships across all client levels, documenting CX/EX ecosystems, developing and leading tailored Customer Technical Roadmaps, conducting regular operational reviews, orchestrating Zendesk resources to support implementations, creating critical issue resolution plans, advocating for customer needs with product teams, and collaborating with TAMs for continuous improvement and global delivery excellence. Required qualifications include 10+ years of technical experience (at least 5 in enterprise) with Zendesk product knowledge, a proven track record driving technical initiatives, experience in service management and CX/EX management, customer-facing technical leadership, strong cross-functional communication, SaaS implementations and API/workflow expertise, and deep understanding of at least one industry vertical. You’ll bring strategic vision to identify opportunities, translate business objectives into technical roadmaps, deliver measurable ROI, anticipate technology shifts, demonstrate leadership to align multiple stakeholders, and commit to continuous self-development and learning. Zendesk requires candidates to be physically located in Karnataka or Maharashtra, offers a hybrid working model, notes that AI or automated screening may be used, and emphasizes equal opportunity and inclusive hiring with accommodations for disabilities.

The Technical Architect, AI-Powered Customer Experience at Zendesk is responsible for designing, implementing, and scaling AI-first customer service solutions within Zendesk's AI-powered Resolution Platform and Professional Services. The overarching objective is to accelerate customers’ time-to-value by turning business goals into scalable architectures, leading discovery, defining scope, guiding implementation, and removing blockers to drive adoption and measurable impact. Key responsibilities include AI solution architecture, AI adoption enablement, outcome-oriented decision making tied to metrics, leading technical discovery sessions, acting as a trusted advisor on data readiness and integrations, and partnering with delivery teams while identifying opportunities to extend Zendesk via APIs and custom integrations. Required qualifications include 5+ years in architecture/ML/solutions architecture or technical consulting, production AI/ML experience, experience with AI-powered service tools and REST APIs, the ability to present to technical and executive audiences, English and German fluency, and a bachelor’s degree, with a hybrid work model offering time zone flexibility. Preferred qualifications include SaaS professional services experience, familiarity with Zendesk or other CX platforms, knowledge of CX AI concepts, PoC design, strong project management and negotiation skills, programming experience, and Zendesk Support Admin Certification, along with Zendesk’s commitment to diversity, inclusion, and accommodations for applicants.

The role is Head of Americas Technical Architecture for Zendesk Professional Services in Austin (hybrid), responsible for leading a team that designs, implements, and scales Zendesk solutions for enterprise customers and drives AI-enabled delivery and measurable business value. Key responsibilities include hiring and developing the Americas team, overseeing scoping and advisory engagements, managing portfolio delivery health and risks, building cross-functional alignment, and partnering with Product to shape capability and roadmap while advancing responsible AI practices and repeatable patterns. Basic qualifications include 8+ years in technical or solutions architecture or a related enterprise SaaS field, 3+ years of people management with distributed teams, experience delivering complex customer SaaS implementations, and strong analytical and stakeholder communication skills, with a bachelor’s degree or equivalent. Preferred qualifications include strong knowledge of Zendesk products and APIs, experience establishing architecture governance and reusable patterns, practical understanding of generative AI and AI-enabled workflows, and advanced degrees or relevant certifications. Compensation includes a US annualized OTE range of $166,000–$250,000 with a base/commission mix of 87/13, potential bonus or incentives, and Zendesk’s emphasis on hybrid work, diversity and inclusion, equal opportunity, and accommodations for applicants with disabilities.

Zendesk is seeking Incident Responders to triage, swarm with the right teams, and restore service in a fast-paced hybrid SRE environment across 70+ CIO-owned applications. You will participate in incident triage and restoration, join swarms with the Incident Commander and domain/platform teams, respond to on-call alerts and escalations, and maintain accurate incident records and PIRs to reduce MTTR. Required: 3+ years in Incident Management, SRE, NOC, IT Operations, or Service Desk escalation roles; experience with high-severity incidents; working knowledge of ITIL and incident tools such as Incident.I/O and PagerDuty; familiarity with SaaS integrations (Salesforce, NetSuite, CPQ) and strong collaboration skills. You will collaborate with Observability & Monitoring to improve detection and alert-driven incident creation, work with Service Desk on intake and escalation criteria, and support continuous improvement of incident response maturity. This position is based in Mexico City or Estado de Mexico, with a hybrid work arrangement, and Zendesk notes AI screening and a commitment to equal opportunity and accommodations.

Zendesk is hiring an AI Services Consultant in its Professional Services group to lead adoption of the AI-powered Resolution Platform and deliver quick time-to-value for customers. The role's mission is to provide technical solutions, act as a trusted advisor, guide complex configurations, and drive transformative business outcomes through effective integration and optimization of AI solutions. The overarching objective is to accelerate time-to-value by driving adoption and operational excellence, serving as the customer’s AI technical expert, and leading end-to-end delivery with clear scope and timelines. Responsibilities include providing technical guidance, facilitating change management and training, ensuring successful project delivery and high customer satisfaction, and collaborating cross-functionally to align AI roadmaps and remove blockers. Requirements include 3+ years in consulting or professional services, enterprise SaaS GTM experience, English fluency, knowledge of REST/JSON (Python preferred), experience with adoption analytics and outcome-driven roadmaps, a relevant degree, and a US base salary range of $106,000–$160,000 plus potential bonuses.