Latest Job Offers for the entire Marketplace
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
|---|---|---|---|---|---|---|
|
|
Corporate Development & Strategy, M&A Integration
Figma
|
New York
United States |
Not specified | Unknown | Business Operations |
|
Is remote?:Yes
Figma is expanding its Corporate Development & Strategy team to focus on M&A, Figma Ventures, strategic opportunities, and long-term product strategy, with this full-time role based in the US (from one of Figma’s hubs or remote). The role will drive strategic and tactical decisions through M&A due diligence and integration, captain cross-functional workstreams for all M&A integration phases, and interact directly with executive leadership and acquired management teams. Requirements include 10+ years in business operations, corporate development, product management, consulting, or related strategic roles, the ability to build and manage complex cross-functional processes, and strong verbal/written communication; prior high-growth B2B SaaS experience or M&A exposure is a plus. Figma offers equity and a comprehensive benefits package, with an annual base salary range of $164,000–$288,000 and remote-location pay localization, plus a growth-oriented culture. The company is an equal opportunity employer and provides accommodations for disabilities, while also requiring cameras-on during video interviews and in-person onboarding, with candidate data processed under its privacy notice.
|
||||||
|
|
Corporate Development & Strategy, M&A Integration
Figma
|
San Francisco
United States |
Not specified | Unknown | Business Operations |
|
Is remote?:Yes
Figma is expanding its Corporate Development & Strategy team to drive M&A, Figma Ventures, strategic opportunities, and long-term product strategy, with a full-time role available from US hubs or remote in the United States. The role will drive strategic and tactical decisions through M&A diligence and integration, captain and product-manage cross-functional workstreams, and build a best-in-class integration function while interacting with executive leadership and acquired management teams. Requirements include 10+ years in business operations, corporate development, product management, or related strategic roles, strong cross-functional process-building and communication skills, and the ability to thrive in ambiguity; experience in high-growth B2B SaaS and prior M&A is a plus. Compensation includes an annual base salary range of $164,000–$288,000, equity, a comprehensive benefits package, and pay localization for remote roles based on location (80–100% of range), with additional sales incentives and an annual bonus for eligible non-sales roles. Figma commits to diversity and equal opportunity, offers accommodations for applicants with disabilities, requires cameras-on during video interviews and in-person onboarding, and provides a Candidate Privacy Notice to govern the processing of applicant data.
|
||||||
|
|
Compliance Manager, Customer Trust & Third Party Risk
Figma
|
New York
United States |
Not specified | Unknown | Business Operations |
|
Is remote?:Yes
Figma is expanding its team to make design accessible, and the Compliance Manager will lead third-party vendor reviews and customer trust initiatives, splitting time between vendor assessments and cross-functional collaboration across SF, Seattle, or NY hubs.
Responsibilities include conducting vendor security assessments, tracking risk and remediation, embedding controls into vendor agreements, developing leadership-facing metrics, and coordinating responses to customer security questionnaires and audits, plus creating scalable security content.
Qualifications include strong knowledge of security frameworks (ISO 27001, NIST, SOC 2), excellent communication and relationship-building skills, experience with customer audits, and strong organizational abilities; preferred extras include experience with audit tools/GRC, ability to work in a fast-paced environment, and certifications such as CISA, CRISC, or CISSP.
Pay and benefits: the annual base salary ranges from $149,000 to $288,000 (with remote roles localized per location), plus equity and a comprehensive benefits package including health, retirement contributions, parental leave, mental health and wellness benefits, generous PTO, stipends, and incentive plans where applicable.
Figma is an equal opportunity employer, provides accommodations for disabilities, requires cameras on during video interviews and in-person onboarding, and processes candidate data under the Candidate Privacy Notice.
|
||||||
|
|
Compliance Manager, Customer Trust & Third Party Risk
Figma
|
San Francisco
United States |
Not specified | Unknown | Business Operations |
|
Is remote?:Yes
Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. The Compliance Manager will lead third-party vendor reviews, monitor vendor risk, and coordinate with internal teams to communicate our security posture and quickly resolve customer security inquiries; the role is full-time and located in SF, Seattle, or NY. Responsibilities include conducting vendor security assessments, embedding risk controls in vendor agreements, preparing security documentation and reports, managing customer audits, and creating scalable security assurance content to accelerate sales. Requirements include a strong understanding of security frameworks (ISO 27001, NIST, SOC 2), excellent communication, experience with security questionnaires and audits, and strong organizational skills; nice-to-haves include experience with audit tools/GRC/automation and certifications such as CISA, CRISC, or CISSP. The position offers a base salary range of $149,000–$288,000 with location-based pay, equity, comprehensive benefits, and accommodations, and notes about in-person onboarding, a camera-on policy for video interviews, and processing of applicant data under Figma’s Candidate Privacy Notice.
|
||||||
|
|
Business Operations
Figma
|
New York
United States |
Not specified | Unknown | Business Operations |
|
Is remote?:Yes
Figma is expanding its Business Operations team to tackle challenging strategic issues across Engineering, Product, Go-to-Market, and other functions, offering substantial senior leadership exposure and the option to work from one of the US hubs or remotely in the United States. The role focuses on identifying, evaluating, and prioritizing new product initiatives and operational projects, partnering with cross-functional teams to implement improvements, and executing recommendations until the desired outcomes are achieved. Required qualifications include 5+ years in fields such as investment banking, management consulting, private equity, corporate planning, or analytics, the ability to distill complex issues into structured frameworks, strong analytical and modeling skills, and a track record of building processes from scratch; SQL and experience at a high-growth B2B SaaS company are a plus. Compensation includes an annual base salary range of $136,000–$238,000 (adjusted for remote work location), equity, and a comprehensive benefits package with health, retirement, parental leave, mental health, generous PTO, stipends, and incentive programs. Figma is an equal opportunity employer that values diversity, provides accommodations for applicants with disabilities, and requires cameras to be on during video interviews and in-person onboarding, with accommodations and privacy details available via accommodations-ext@figma.com and the Candidate Privacy Notice.
|
||||||
|
|
Business Operations
Figma
|
San Francisco
United States |
Not specified | Unknown | Business Operations |
|
Is remote?:Yes
Figma is growing its Business Operations team to tackle high-impact, strategic issues across Engineering, Product, GTM, and Operations, with substantial senior leadership exposure and a direct, quantifiable impact on the business.
The role involves identifying, evaluating, and prioritizing new product initiatives and operational projects, partnering with stakeholders across product, marketing, people, sales, and customer experience, and driving the execution of recommendations to achieve desired outcomes.
Requirements include 5+ years in fields such as investment banking, management consulting, private equity, corporate planning, or analytics; the ability to distill complex issues into structured frameworks, strong analytical skills and modeling, and a proven ability to build processes from scratch, with SQL and B2B SaaS experience considered a plus.
Compensation includes equity, a base salary range of $136,000-$238,000 with localization for remote roles, and a comprehensive benefits package; Figma encourages candidates whose experience may not align perfectly with the listed points to apply.
Figma commits to equal opportunity, accessibility accommodations for applicants with disabilities, and requires camera-on during video interviews and in-person onboarding; candidate data will be processed under the Candidate Privacy Notice.
|
||||||
|
|
AI Applied Scientist
Figma
|
New York
United States |
Not specified | Unknown | Engineering |
|
Is remote?:Yes
Figma is expanding its team to make design accessible to all, enabling ideas from brainstorming to prototyping and code with real-time collaboration and AI. They’re hiring applied scientists with ML/AI backgrounds to drive fundamental and applied AI research and build AI/ML models to enhance Figma products, with roles available remotely in the US or from US hubs. Responsibilities include leading research on generative AI, building cutting-edge models using techniques like SFT, RL, prompt engineering, and synthetic data, collaborating with product and infrastructure teams, and establishing evaluation systems for AI features. Requirements include 4+ years in generative AI, 6+ years in ML/NLP/CV, strong software engineering (Python/C++/Java/R), experience with PyTorch/JAX/HuggingFace, and RL techniques such as DPO/PPO/RLVR, plus cross-functional collaboration and potential added skills like roadmap planning and mentoring. Compensation includes a base salary range of $149k–$350k, equity, and comprehensive benefits, with remote roles localized in pay and a commitment to diversity, accommodations, camera-on interviews, and in-person onboarding.
|
||||||
|
|
AI Applied Scientist
Figma
|
San Francisco
United States |
Not specified | Unknown | Engineering |
|
Is remote?:Yes
Figma is expanding its AI/ML team and seeks applied scientists to build AI technologies that make Figma products more magical and accessible.
The role is full-time, can be remote within the United States or based in one of Figma’s US hubs; you will conduct fundamental and applied research in AI and develop state-of-the-art generative AI models (SFT, RL, prompts, synthetic data) to enhance features.
You will collaborate with product and infrastructure engineers, turn user feedback into AI requirements, and build evaluation systems to measure AI feature quality in Figma products.
Required qualifications include 4+ years in Generative AI with 6+ years in ML/NLP/CV, strong software engineering (Python/C++/Java/R), experience with PyTorch/JAX/HuggingFace, and RL techniques like DPO/PPO or RLVR; plus experience deploying generative AI features in production.
Figma offers a base salary range of $149k–$350k, equity, comprehensive benefits, and is an equal opportunity employer; remote roles are localized in pay, and the company supports accommodations for disabilities.
|
||||||
|
|
Account Executive, Strategic
Figma
|
New York
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
Figma is growing its team to make design accessible, enabling idea-to-product workflows, real-time collaboration, and AI-enabled iteration from anywhere in the world. They’re hiring a Strategic Account Executive to drive sales and expansion with top-tier Enterprise customers, building relationships with C-level decision-makers and delivering solutions across Figma’s product suite. Responsibilities include managing a defined set of strategic accounts to meet targets, using discovery and value-selling with executives, aligning on business challenges for enterprise deployments, creating strategic account plans, and coordinating with cross-functional partners to advance deals and nurture executive-level relationships. Requirements include multi-year software/SaaS sales experience closing deals with 5,000+ employees, consistent pipeline generation, and long sales cycles, with nice-to-haves like selling to technical audiences and deal-qualification certifications; the company encourages applicants even if their background isn’t a perfect match. The role offers a base salary of $200,000, equity, comprehensive benefits, remote/locational pay adjustments, and a commitment to diversity and accommodations, along with in-person onboarding and a camera-on interview requirement, with Candidate Privacy Notice compliance.
|
||||||
|
|
Account Executive, Strategic
Figma
|
San Francisco
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
Figma is expanding its design-driven team and seeks a Strategic Account Executive to drive sales and expansion with top Enterprise customers. The AE will manage defined strategic accounts, build C-level relationships, understand complex business needs, and tailor solutions across Figma’s product suite for enterprise deployments. Responsibilities include creating strategic account plans, multi-threading at senior levels, co-creating with cross-functional partners, and advancing executive relationships through in-person meetings. Requirements include multi-year software/SaaS enterprise sales with 5000+ employees, consistent pipeline generation, and handling long (9+ months) sales cycles; bonus for selling to technical teams and deal qualification certification. Figma offers equity, a base salary range up to $200,000 per year, and comprehensive benefits, with remote options and accommodations; candidates should discuss location with the recruiter, and the hiring process requires camera-on interviews and in-person onboarding.
|
||||||
|
|
Account Executive, SMB
Figma
|
San Francisco
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
Figma is growing its team to make design accessible for everyone, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-assisted iteration through real-time collaboration.
They’re hiring an SMB Account Executive (NYC or SF hub, hybrid with in-person 2 days/week) to generate new business, handle inbound prospects, and guide SMB buyers (500+ FTEs) through Figma’s evaluation and buying process.
Responsibilities include building a pipeline from inbound/outbound activity, applying discovery and value-selling to engage key decision-makers, prioritizing accounts, coordinating with cross-functional partners, and advancing deals with in-person meetings.
Requirements include experience with structured sales or outbound programs, closing SaaS deals, consistent pipeline generation for net new business, and managing high-volume sales cycles; a background selling to technical audiences is a plus, and applicants are encouraged to apply even if not a perfect match.
Compensation and benefits include a base salary around $69k (location-dependent), equity, and a comprehensive package of health/dental/vision, retirement, parental leave, mental health and wellness benefits, PTO and stipends, with localization for remote roles; Figma emphasizes diversity, accessibility accommodations, cameras-on interviews, in-person onboarding, and a Candidate Privacy Notice.
|
||||||
|
|
Regulatory & Product Counsel
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 1 | Legal |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, recognized with Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model.
The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while promoting diversity, respect, and inclusion.
Lucid is seeking a Regulatory & Product Counsel to join the Compliance team, serving as the legal point of contact to advise on privacy and other regulatory requirements across the business.
Responsibilities include developing and maintaining compliance programs, monitoring laws and product operations, and acting as the subject matter expert on global SaaS regulations with emphasis on data privacy (GDPR, CCPA), AI compliance, and marketing and sales controls.
Requirements include a JD from an ABA-accredited school, active State Bar license, 3-5 years of relevant SaaS/regulatory experience focused on data privacy, and the ability to translate complex regulations into actionable guidance for cross-functional teams; preferred qualifications include a technical background in software product development and privacy controls.
|
||||||
|
|
QA Internship
Lucid Software
|
Raleigh
United States |
Not specified | Intern | QA |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, with a hybrid Raleigh, NC role that combines remote work and in-person collaboration two days per week (Tuesday and Thursday). They’re seeking a QA Intern for April–August 2026 who will be a fully integrated member of a Scrum team, working with Software Engineers, Product Managers, and UX Designers to ensure high-quality releases through hands-on testing. The role emphasizes autonomy and a proactive mindset, with responsibilities including stand-ups, reviewing pull requests, manual testing across multiple strategies, and maintaining the team’s bug backlog in collaboration with the broader QA team. Requirements include being organized, detail-oriented, curious, collaborative, ownership-driven, with 0–3 years of experience and a bias toward problem-solving and empathetic user experience. Preferred qualifications include experience with Jira and Confluence, web application testing, and developing/executing test suites, all within a fast-paced, team-oriented environment, aligning with Lucid’s core values of teamwork, innovation, empowerment, initiative, ownership, and delivering a positive user experience.
|
||||||
|
|
Payroll Specialist
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Finance & Accounting |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration with award recognition, a hybrid workplace, and core values centered on teamwork, innovation, empowerment, initiative, ownership, and passion, while valuing diversity and inclusivity. They are hiring a dynamic Payroll Specialist to manage semi-monthly US multi-state payroll and support international payroll for Amsterdam, Melbourne, and Hamburg, reporting to the Senior Payroll Manager and collaborating with Accounting and People Operations, with Workday driving automation for US operations. The role includes data verification, time and attendance management, fringe benefits tracking, tax/compliance coordination, audits and reporting, and serving as the US payroll subject matter expert. Requirements include a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, high data-volume handling, advanced Excel/Sheets, HRIS/Payroll tech, attention to detail, problem-solving, independence, and excellent communication; preferred qualifications include Workday and Cloudpay, international payroll, system integrations, benefits and leave experience, EOR familiarity, and SaaS company experience. The position emphasizes a customer-service mindset, ability to work independently in a fast-paced, collaborative growth environment, and a strong focus on data integrity and process optimization.
|
||||||
|
|
Payroll Specialist
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Finance & Accounting |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, honored with Forbes Cloud 100 and Fortune Best Workplace in Technology, and operates a hybrid, inclusive culture focused on teamwork, innovation, empowerment, initiative, ownership, and excellence. They are seeking a dynamic Payroll Specialist who will report to the Senior Payroll Manager, manage semi-monthly US multi-state payroll (using Workday for US operations) and support international payroll for Amsterdam, Melbourne, and Hamburg, acting as a data steward across systems. Responsibilities include data verification and controls, end-to-end time and attendance management, fringe benefits, tax and compliance coordination, audits and reporting (including W-2s), participation in financial and 401(k) audits and special projects, and serving as the US payroll subject matter expert on 401(k), leave, and benefits. Requirements are a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, ability to manage high data volumes, advanced Excel/Sheets skills, extreme attention to detail, problem-solving ability, and the capacity to work independently and cross-functionally with strong communication. Preferred qualifications include Experience with Workday and Cloudpay, international payroll experience, system integrations, familiarity with benefits and leave, employer-of-record/SaaS experience, and #LI-NJ1.
|
||||||
|
|
Implementation Consultant
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego. The company promotes a diverse, respectful, and inclusive culture and operates as a hybrid workplace that supports remote, in-office, or mixed arrangements depending on role needs, having earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, including major customers like Google, GE, and NBC Universal, and the company partners with leaders such as Google, Atlassian, and Microsoft. The Implementation Team within Customer Experience leads onboarding for high-value customers, acting as trusted advisors, driving adoption and long-term value, managing complex engagements, and coordinating technical solutions like migrations, SSO/SCIM, and integrations. Requirements include a bachelor’s degree, 4+ years in a client-facing SaaS or enterprise role (preferably in implementation-related functions), strong organizational and communication skills, and a PMP is preferred; the position is hybrid with a South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications include expertise in innovation or change management and experience leading internal initiatives or large data migrations.
|
||||||
|
|
Business Development Representative - UKI/MEA
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Sales Development professional for the EMEA region, presenting the role as a training ground to develop sales skills and accelerate career progression within its fast-growing customer-support platform. The role involves driving new business, managing a busy outbound pipeline, prospecting into cold accounts and divisions of existing customers, and building high-value pipeline across startups to enterprise customers. Ideal candidates have at least six months of sales experience (SaaS preferred), a consultative, customer-centric mindset, strong communication, a self-starter attitude, English fluency, and a hybrid work arrangement with a Lisbon office plus remote work. The position requires representing the brand, delivering exceptional customer experience, and overachieving on targets, with creative use of social tools for lead generation in a collaborative “Zen” environment. Zendesk emphasizes diversity, equity, and inclusion, equal opportunity employment, accommodations for disabilities, and notes potential AI screening in applications, while offering a hybrid work model that balances in-person collaboration across offices worldwide.
|
||||||
|
|
Business Development Representative
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring for a sales role focused on generating new business opportunities to fuel its mid-market and Fortune 500 pipeline, highlighting Zendesk as a 2025 Gartner Magic Quadrant Leader driving global CX transformation. You will collaborate with Account Executives to develop targeted lists and messaging, conduct high-level conversations with senior executives in target accounts, and research and qualify opportunities into the AE/AM pipeline to meet monthly quotas. Requirements include 2-4 years of high-volume outbound sales experience, the ability to understand customer requirements and map Zendesk solutions, excellent bilingual Spanish and English communication, and a bachelor’s degree with a proven track record of meeting targets. The role is hybrid, requiring in-office presence part of the week at a local office in Mexico City or Estado de Mexico, with the schedule determined by the hiring manager, alongside flexible remote options. Zendesk emphasizes equal opportunity, diversity and inclusion, potential AI screening, and accommodations for applicants with disabilities, as part of a culture that supports work-life balance and community involvement.
|
||||||
|
|
Senior Software Engineer (Java)
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Senior Software Engineer to join the Engineering & Integration Shared Services team to build software solutions, integrate data across SaaS systems, and enhance employee and customer experiences with Zendesk products. Key responsibilities include designing, developing, documenting, testing, and deploying standardized integration solutions; conducting unit, system integration, and user acceptance testing; participating in backlog refinement and two-week Agile Scrum sprints; exploring AI and automation to boost productivity; collaborating with developers, IT owners, architects, and analysts; and contributing to sprint retrospectives. Qualifications require 5+ years in backend or integration engineering, advanced Java proficiency (Node.js or Python a plus), experience with RESTful APIs and event-driven architectures, cloud experience (AWS/Azure/GCP), SaaS integration, testing, DevOps collaboration, Agile with Jira/Confluence, and solid documentation, plus a BA/BS in CS or related field or equivalent. Preferred skills include Node.js/Python/Bash, familiarity with low-code/iPaaS platforms, CI/CD and observability tools, security/compliance and data management/orchestration, change management, and AI/ML exposure; the role also requires being physically located in Mexico City or Estado de Mexico with a hybrid schedule and availability 12:00 PM–8:00 PM three days per week. Zendesk is an equal opportunity employer with a global commitment to diversity and inclusion; applicants’ data may be collected for recruiting, and AI may be used to screen applications, with accommodations available for disabilities upon request.
|
||||||
|
|
Sales Development Representative (German/Polish)
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Sales Development role in its EMEA sales team to drive new business, qualify high-value inbound leads, and set up Account Executives for success, offering a clear path for a sales career in a fast-growing region.
Responsibilities include handling a high volume of inbound leads in CRM, qualifying opportunities, upselling and cross-selling before passing to AEs, and contributing to the regional strategy while delivering an outstanding customer experience in a multicultural Europe, Middle East and Africa team.
Requirements include fluency in German or Polish and English, a passion for consultative sales, sales experience is a bonus but not essential if you have a bachelor’s or master’s degree, plus a self-starter attitude and strong communication; you must be able to work in the Lisbon office on Tuesdays, Wednesdays, and Thursdays.
The role features a hybrid work model with a rich onsite experience and remote work part of the week, with in-office days determined by the hiring manager to support connection and collaboration.
Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI to screen applications, and provides accommodations for applicants with disabilities, with contact options for requesting accommodations.
|
||||||
|
|
Junior Software Engineer- AI Services
SmartBear
|
Somerville
United States |
Not specified | Unknown | Software Engineering |
|
Is remote?:No
SmartBear emphasizes quality software and AI-powered automation through HaloAI, aiming to accelerate high-quality software delivery, and is trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Junior Software Engineer role focuses on building new and ongoing products, including Agentic AI offerings, across API Design and Management, Testing and Observability, with full-stack responsibilities on back-end services and front-end interfaces to ensure a strong end-user product experience. Responsibilities include building and maintaining back-end services exposing Generative AI capabilities, rapidly validating new use cases, conducting code reviews, delivering working code on time, and iterating designs based on user feedback. Requirements include 1+ year of production software development, solid understanding of HTTP/REST and client/server architecture, ability to tackle ambiguous requirements, strong communication in English, and a mindset of intelligence, humility, and hard work. Perks include high-priority visibility to the CEO and CTO, commitment to diversity and inclusion, hybrid work options, equal opportunity employer with pay transparency, and a base salary range of $110,000–$130,000 plus benefits and professional development.
|
||||||
|
|
Accepting Applications for Future Opportunities -Sales Development Representative
SmartBear
|
Somerville
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
SmartBear delivers complete visibility with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft.
The Sales Development Representative (SDR) role in Somerville, MA involves following up on inbound leads, conducting high-volume outreach (60–100 activities per day), and partnering with Account Executives to generate pipeline and targeted outbound campaigns, with the potential to be promoted to Account Executive within 12 months.
You’ll work with an extensive tech stack (Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, AppAnnie, and more) and receive ongoing coaching and training from leadership and peers.
SmartBear prioritizes an inclusive, people-first culture, celebrates diversity, supports work-life balance with flexible time off and hybrid options, and maintains its headquarters in Somerville with offices around the world.
The role offers base salary plus on-target commission, with estimated annual cash compensation of $50,000–$60,000, along with a comprehensive benefits package and total rewards designed to support career growth.
|
||||||
|
|
Manager, Software Engineering
Appfire
|
Poland | Not specified | Full Time | Engineering |
|
Is remote?:No
Appfire is a remote-first company that lets people choose how and where they work, supports work-life balance with flexible time off, and offers growth through learning platforms and internal mobility. They are looking for an Engineering Manager to drive business impact and technical excellence for products like BigPicture Enterprise, 7pace Timetracker, and JMWE, leading a software engineering team and shaping the product strategy and technical roadmap. The role requires 7+ years in software development with at least 3 in management, a product-minded approach, strong cloud and observability expertise, proven delivery improvements, and excellent cross-functional communication. Benefits include equity, a home office allowance, wellness and learning stipends, private healthcare, life insurance, volunteering days, 26 days of PTO, CSR involvement, and an indefinite contract from day one. Appfire highlights include 850+ employees in 28 countries, CSR via Pledge 1%, a broad customer base including Fortune 500, ISO and SOC2 certifications, and recognition in Deloitte Fast 500 and other awards.
|
||||||
|
|
Account Director
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a global software company that creates Atlassian Marketplace apps, serving over 30,000 customers including a third of the Fortune 500, and helps teams orchestrate creation and delivery with modular, scalable solutions. Its product suite has evolved from a time-tracking tool launched in 2009 to an award-winning enterprise portfolio management solution focused on value and harmony within organizations. The Account Director for New & Expansion in Enterprise will drive sales of Tempo’s products to large corporate customers, manage the full sales process, and collaborate with partners, pre-sales, and sales engineers. Candidates should have at least 6+ years in enterprise B2B SaaS selling to Fortune 500 companies, a proven quota-attainment track record, experience with complex sales cycles and executive relationships, and familiarity with Atlassian Marketplace or related ecosystems is a plus. Tempo offers a remote-first environment, generous benefits and growth opportunities, unlimited vacation in many locations, travel as needed, and a strong commitment to equal opportunity and an inclusive culture; applicants should submit their resume in English.
|
||||||
|
|
GTM Engineer
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; since 2007 it evolved from a time-tracking tool to the #1 time management add-on for Jira, becoming a trusted Atlassian ecosystem leader with a mission to help the world work smarter with heart.
The role is a GTM Engineer who will architect Tempo's revenue systems for its next growth phase, building automated pipelines and personalized customer experiences using tools like n8n and Clay, and serving as the technical architect of the revenue engine.
Responsibilities include AI-powered revenue generation (autonomous SDRs, lead scoring, enrichment, personalization, intent-based triggers, in-app/chat automations), data pipeline and intelligence (RAG/vector databases, real-time dashboards, predictive churn/expansion models, automated lead routing, lifecycle triggers), and system integration/automation architecture (a composable GTM architecture with n8n, event-driven workflows, reusable automation patterns, and APIs).
Required qualifications cover 4+ years in GTM engineering or similar in B2B SaaS, expert n8n and advanced Clay skills, prompt engineering, RAG/vector database experience, JavaScript/Python, SQL, REST/webhooks, and experience with event-driven real-time data processing and data modeling, plus business acumen and cross-functional leadership; nice-to-haves include Salesforce, Braze/Iterable/Hubspot, Segment, Jira/Atlassian, data orchestration tools, and experience at high-growth SaaS.
Tempo highlights impact, innovation, collaboration, and growth, offering a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement and WFH allowances, opportunities to travel to international offices, diverse teams, and an equal-opportunity workplace.
|
||||||
|
|
Senior Software Data Engineer
Zendesk
|
Pune
India |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Senior Data Engineer for the Data Platform team to build a globally distributed data system on AWS and Snowflake, enabling deep understanding of customer interactions for 170,000+ global businesses. The role involves building foundational data services, designing features, investigating production issues, and mentoring others, with impact across Zendesk’s products, reporting, ML initiatives, and internal analytics. Requirements include 6+ years of software/data engineering with 3+ years building scalable data platforms, proficiency in Snowflake/DBT, Java/Python/Scala, AWS and Kubernetes, data modeling, and ability to work in a distributed environment; additional qualifications include ETL experience and familiarity with Kafka, Airflow, Celery, and AWS Step Functions. The tech stack centers on Java and Python, uses Spark and Airflow, and runs on AWS EMR and Kubernetes while integrating with S3, Athena, and Glue; the role supports a hybrid work model with on-site presence in Karnataka or Maharashtra, India. Zendesk emphasizes fairness and inclusion, notes potential AI screening, and offers accommodations for disabilities, with location-specific hiring and a commitment to equal opportunity and diversity.
|
||||||
|
|
Staff Software Engineer
Zendesk
|
Pune
India |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk’s Data Platform team is seeking a Staff Data Engineer to help build a globally distributed data platform on AWS and Snowflake, enabling 170,000+ global businesses to understand customer interactions at depth.
The role entails designing and developing core data platform features, publishing well-tested production code, diagnosing production issues, and continuously improving data pipelines to maximize efficiency, throughput, and data quality, serving customer-facing reporting, ML, and internal analytics.
Requirements include 11+ years of software/data engineering experience with 4+ years building scalable data platforms, proficiency with Snowflake and DBT, Java/Python/Scala, strong cloud and Kubernetes knowledge, data modeling, ETL experience, and familiarity with Kafka, Airflow, Celery, and AWS Step Functions, plus the ability to work in a distributed team.
The tech stack comprises Java and Python-based pipelines, Spark and Airflow, runs on AWS (EMR) and Kubernetes, and integrates with S3, Athena, and Glue; this is a hybrid role based in Karnataka or Maharashtra, India, with part of the week in-office per the hiring manager.
Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI or automated screening in applications, and provides accommodations for applicants with disabilities; contact peopleandplaces@zendesk.com for accommodation requests.
|
||||||
|
|
Senior Enterprise Account Executive, Dutch speaker
Zendesk
|
Netherlands | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is hiring an Enterprise Account Executive in the Netherlands to grow the enterprise customer base, closing deals of varying sizes and sales cycles, and expanding relationships with existing customers.
Key duties include driving revenue growth, managing relationships for satisfaction and retention, pursuing cross-sell opportunities, leveraging data and customer intent to inform prospecting, and leading complex sales cycles with executive sponsorship and a strong value-based business case.
Requirements: BA/BS or equivalent, Dutch language proficiency, 5+ years of B2B enterprise SaaS sales in the Netherlands with a proven track record of meeting or exceeding targets, ability to navigate multi-month renewals, experience selling to VP/C-level executives, strong presentation and negotiation skills, willingness to travel, and familiarity with Salesforce, Outreach, and Clari.
Zendesk emphasizes a human-centered approach to customer experience and supports a hybrid work model with offices worldwide and remote flexibility.
Zendesk is an equal-opportunity employer committed to diversity and inclusion; AI may be used to screen applications, and accommodations are available for applicants with disabilities.
|
||||||
|
|
Backend Java Developer
Appfire
|
Bulgaria | Not specified | Full Time | Engineering |
|
Is remote?:No
Appfire is a remote-first company that lets you choose where you work and how you balance your life with flexible time off, while offering growth opportunities and internal mobility across a global team. The role described is for a Backend Java Developer (remote from Bulgaria) who will design and optimize a cloud-based SaaS backend, collaborate cross-functionally, and focus on delivering reliable, well-tested functionality and high performance. Technical highlights include a large, well-designed application with 100+ modules and Domain-Driven Design, architectures such as hexagonal and microservices, multitenant SaaS on AWS/GCP, extensive testing and CI, and exposure to technologies like reactive programming, Event Sourcing, Kafka, and Redis. Required skills include solid Java, Spring, Hibernate, and SQL, a strong grasp of SOLID and design patterns, testing tools (JUnit/Spock, etc.), Git, Maven, Docker, and a production-ready mindset with cloud basics. About Appfire, the company has 850+ employees in 28 countries, strong CSR with Pledge 1%, security certifications (ISO 27001/27017, SOC 2), and awards; benefits include 25 paid days off, private healthcare, Sofia transport card, Multisport, and development opportunities through Appfire University.
|
||||||
|
|
Product Manager - Capacity Planner
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers—including a third of the Fortune 500—and provides an integrated suite spanning time tracking, capacity and resource planning, portfolio management, roadmapping, program management, and reporting, rooted in its status as the leading Jira time-tracking solution and a remote-first, craft- and collaboration-driven culture. The role is a Product Manager for the Capacity Planning product area, owning end-to-end responsibilities from understanding customer workflows to defining features and working with engineers to launch and iterate solutions that help teams plan, allocate people, and adjust commitments as priorities change. You will own the product area, drive execution with sprint planning and backlog refinement, break down problems into actionable stories, collaborate with engineering to resolve edge cases and tradeoffs, write clear requirements and acceptance criteria, and coordinate with design, analytics, and adjacent product teams to ensure a natural integration with time tracking and broader workflows, plus launch and iterate after release. Requirements include 4–7 years of product management (or equivalent), experience owning features from discovery through release, strong execution and ability to work without close supervision, comfort with engineering tradeoffs, ability to write user stories and acceptance criteria, a knack for connecting customer needs with technical constraints, and a technical background with B2B SaaS or data-heavy products; experience with APIs, integrations, or AI/ML concepts is a plus. Tempo emphasizes impact, innovation, collaboration, and growth; it offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training and travel perks, diverse teams, an equal-opportunity culture, and English resumes are requested for applications.
|
||||||
|
|
Principal Product Manager
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a remote-first company with 30,000+ customers, including a third of the Fortune 500, offering an integrated suite across time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting to make work visible, predictable, and impactful. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, unifying strategic planning, portfolio prioritization, resource capacity, cost tracking, and execution data—with AI-driven planning and recommendations. You’ll drive end-to-end multi-product roadmaps, embed AI capabilities, and design capabilities that help answer critical questions like whether we’re prioritizing the right initiatives, have capacity, and are on track, all while championing real-world workflows. You’ll deliver integrated solutions across time tracking, capacity planning, cost management, and portfolio visibility, include AI assistants and predictive analytics, and partner on go-to-market and adoption to drive cross-product cohesion. Requirements include 10+ years of product management experience (at least 5 years leading multi-product portfolios), a customer-outcomes focus, experience in work management/capacity/portfolio/time tracking (Atlassian ecosystem familiarity a plus), comfort with analytics/AI/ML, strong cross-functional communication, a bachelor’s degree (MBA a plus); plus remote-friendly benefits such as unlimited vacation, health/dental/vision, training reimbursements, and an inclusive, equal-opportunity culture with resume in English.
|
||||||
|
|
Senior Software Engineer C++
SmartBear
|
Bengaluru
India |
Not specified | Unknown | Software Engineering |
|
Is remote?:No
SmartBear offers award-winning testing tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations—including Adobe, JetBlue, FedEx, and Microsoft. The Senior C++ Software Engineer role is based in Bangalore with a hybrid work model, focusing on developing and maintaining the testing tool in C++ and collaborating to enhance backend functionalities and integrate frontend and backend components. The role uses a tech stack that includes C++, C#, Delphi, Avalonia, Windows programming (COM, WinApi), and DevExpress GUI, within the TestComplete product context that enables rapid test automation across web, mobile, and desktop applications. Responsibilities include designing, implementing, and maintaining backend components in C++, conducting code reviews, developing and executing test cases, and collaborating with cross-functional teams such as developers, testers, UX designers, and product managers. Requirements include 8+ years of backend development experience in C++, familiarity with Delphi, Windows programming, solid OOP and design patterns knowledge, experience with CI/CD and SDK development, a BS in CS or equivalent, and English at least B2; SmartBear emphasizes diversity, inclusion, ethical practices, and maintains a global presence with multiple offices and recognized awards.
|
||||||
|
|
Senior Product Security Engineer
SmartBear
|
Bengaluru
India |
Not specified | Unknown | IT |
|
Is remote?:No
At SmartBear, quality software is central, with solutions across the SDLC—Swagger in APIs, BugSnag in Observability, and Zephyr in Testing—enhanced by SmartBear AI, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Product Security Engineer will be an advocate for security throughout product and engineering processes, defining security expectations, verifying controls, and helping drive customer adoption of SmartBear products by identifying weaknesses with product and engineering leaders. The role embeds in engineering and product groups to drive security at the right stages of the SDLC, lead security-by-design decisions, perform threat modeling, secure code reviews, penetration testing, architectural risk assessments, and own vulnerability triage and remediation workflows. Requirements include 6+ years in Product/Application/Security, experience delivering SaaS in AWS/Azure/GCP, expertise in threat modeling and reviews across Web/API/cloud-native services, strong development in Java/Go/Python/JavaScript, and familiarity with SAST/DAST/SCA/IaC/CSPM/CI/CD security, with ability to influence teams. Perks and culture include opportunities for career growth, investment in people, inclusive culture, celebrating differences, strong corporate social responsibility, global offices, industry awards, and commitment to equal opportunity and a respectful workplace.
|
||||||
|
|
AI Success Strategist, Customer Success
Zendesk
|
Singapore
Singapore |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk aims to champion great customer service and, in the AI-first era, to build the Resolution Platform that turns every customer touchpoint into a meaningful, empathetic experience.
As an AI Success Strategist (Strategic Engagement Lead) for APAC, you will own multi-year AI roadmaps for our most complex enterprise clients, bridging technical deployment and business transformation to drive measurable ROI, Automated Resolution growth, and Gross Revenue Retention.
Your responsibilities include strategic AI roadmap orchestration aligned with C-Suite objectives and CX vision, design authority and solutioning with Professional Services and API work, cross-functional GTM orchestration for a unified customer experience, data-driven governance with adoption analytics and health scores, and thought leadership on Responsible AI and compliance to secure renewals via CSAT and efficiency.
Basic qualifications include 5+ years in Customer Success, Technical Account Management, or Management Consulting in Enterprise SaaS, 1+ year of AI-related project experience, a proven GTM track record, a bachelor’s degree, and familiarity with Agile; preferred qualifications include CX domain expertise, advanced degrees or certifications in AI strategy, PMP/CSM, APAC regulatory experience, and Product-Led Growth exposure.
Zendesk offers a Hybrid work model with in-office time and remote flexibility, is an equal opportunity employer committed to diversity and inclusion, and may use AI screening while providing accommodations for applicants who need them.
|
||||||
|
|
AI Success Strategist, Customer Success
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an AI Success Strategist in Customer Success to lead end-to-end AI roadmaps, own executive partnerships, and ensure AI initiatives start strong and scale beyond technical deployment. The role’s mission is to translate product capabilities into clear business strategies, drive adoption from initial deployment through sustained expansion, and measure success by customer satisfaction, automated resolution usage, and retention. The overarching objectives are to accelerate time-to-value for Zendesk AI, own multi-year AI roadmaps across Product, Services, Sales, and Partners, and deliver measurable commercial outcomes including renewals and revenue growth. Key responsibilities include owning AI roadmap delivery, acting as design authority for deployments, shaping long-term AI vision with executives, aligning cross-functional teams, leading engagements, sustaining mutual roadmaps, managing channel and adoption strategy, and using data-driven insights to maximize impact. Required qualifications include 5+ years in Customer Success with 1+ year AI experience, German fluency, enterprise SaaS GTM or related experience, strong analytics for churn/expansion, and a bachelor’s degree; the role also notes a hybrid work arrangement and Zendesk’s commitment to equal opportunity, diversity, inclusion, and accommodations.
|
||||||
|
|
AI Success Strategist, Customer Success
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an AI Success Strategist in Customer Success to lead the end-to-end delivery of customers’ AI roadmaps, owning strategic AI adoption and executive partnerships that start strong and scale. The role’s mission is to translate product capabilities into business strategies, define a long-term AI vision, align internal and external teams, and drive execution from initial adoption through sustained expansion, with success measured by customer satisfaction, increased automated resolution usage, and improved retention. Responsibilities include owning AI roadmap delivery, serving as the design authority for deployments, shaping a long-term AI vision, coordinating cross-functional alignment among Product, Services, Sales, Success, and Partners, leading engagements, sustaining mutual AI roadmaps, shaping channel and adoption strategy, and using data-driven insights to drive measurable impact. Qualifications include a minimum of 5+ years in Customer Success/Experience with at least 1+ year of AI-related experience, fluency in French, prior GTM experience in enterprise technology or SaaS, ability to forecast churn and expansion, a Bachelor’s degree in a related field (advanced degrees and AI/PM certifications preferred), and proven ability to design success plans and influence cross-functionally, with AI domain expertise considered a plus. The role is hybrid with in-office requirements, Zendesk emphasizes diversity and inclusion and may use AI to screen applicants, and accommodations are available for applicants with disabilities.
|
||||||
|
|
Manager, AI Success Strategist, Customer Success
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Manager, AI Success Strategists to scale its AI-driven Resolution Platform by building and leading a 6–10 person team of strategists who deliver measurable AI outcomes for customers. The role owns end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategies, ensuring consistent execution across customers, and maintaining recurring, outcome-driven cadences that improve customer satisfaction, automated-resolution adoption, and retention/expansion. Overarching objectives include owning and scaling the team, operationalizing repeatable playbooks and forecasts to detect and mitigate risk earlier, and driving improvements in automation adoption, time-to-value, and at-risk accounts. Success requires skills in product partnership, generative AI fluency, executive engagement, forecasting and risk management, and cross-functional coordination, plus 7+ years in customer-facing enterprise roles and 2+ years of people management leading teams of 6–10, with GTM experience and a track record of measurable adoption outcomes. The role is hybrid with partial in-office time, and Zendesk emphasizes fairness, diversity, and responsible AI governance, including accommodations for applicants with disabilities.
|
||||||
|
|
AI Success Strategist, Customer Success
Zendesk
|
Sao Paulo
Brazil |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an AI Success Strategist to lead AI-driven customer outcomes and co-create a long-term AI roadmap with executive partnerships from day one. The role owns end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategy, driving adoption and expansion, and delivering measurable value throughout the lifecycle. Responsibilities include serving as the design authority for AI deployments, aligning internal teams, sustaining an engagement cadence with a mutual roadmap, managing channel/adoption strategy, and using data to measure impact while ensuring responsible AI and compliance. Qualifications require at least 5+ years in Customer Success/Experience with 1+ year of AI experience, enterprise SaaS GTM experience, strong analytics to forecast churn and expansion, and excellent program management and cross-functional influence; a bachelor’s degree is required, with AI strategy or PM certifications preferred. Zendesk also notes a hybrid work model, a commitment to diversity and inclusion, and that AI may be used in screening applicants, along with accommodations for applicants with disabilities.
|
||||||
|
|
Manager, AI Success Strategist, Customer Success
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Manager, AI Success Strategists to scale its AI-driven Resolution Platform by leading a 6–10 person team to deliver measurable AI outcomes, combining deep product expertise with people leadership. The role’s mission is to own end-to-end delivery of customers’ AI roadmaps, translate product capabilities into business strategy, and maintain recurring outcome-driven cadences that improve satisfaction, adoption, retention, and expansion. Responsibilities include hiring and developing the team, partnering with Product on pilots and roadmaps, running repeatable playbooks and SLAs, coordinating with Sales/PS/Product/Finance, leading executive engagements, and maintaining portfolio risk forecasting and health scores to drive growth and responsible AI governance. Qualifications call for 7+ years in customer success or related fields with 2+ years of people management (6–10 direct reports), enterprise SaaS GTM experience, strong AI/product fluency, forecasting and risk management skills, cross-functional influence, and excellent communication, with a bachelor’s degree (advanced degrees or AI strategy certifications preferred). The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid in-office/remote schedule, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI screening practices, and accommodations for applicants with disabilities.
|
||||||
|
|
Customer Operations Intern - Summer 2026
Lucid Software
|
Raleigh
United States |
Not specified | Intern | Customer Operations |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, ownership, initiative, and teamwork over ego.
The company fosters a diverse, respectful, inclusive culture and operates as a hybrid workplace with remote, office, or blended arrangements based on role needs.
Lucid has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 customers such as Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
The Customer Operations team helps users learn to use the product, employing direct support and scalable solutions, and works cross-functionally to resolve issues, monitor metrics, and improve product and support offerings.
The Raleigh internship is a full-time summer position (with potential extension to part-time through the spring) that is hybrid, requiring a Bachelor’s degree with a 3.0 GPA, ownership, strong communication, independent work, and includes responsibilities such as issue management, billing coordination, content creation, and collaboration with Engineering, Product, Marketing, and other teams.
|
||||||
|
|
Customer Experience & Support Intern - Summer 2026
Lucid Software
|
Raleigh
United States |
Not specified | Intern | Customer Operations |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality.
The company centers its culture on innovation, excellence, empowerment, initiative and ownership, and teamwork, while promoting a respectful, inclusive environment and a hybrid work setup.
Lucid has earned recognitions such as Forbes Cloud 100, Fast Company’s Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by over 100 million users and clients like Google, GE, and NBC Universal, plus partners including Google, Atlassian, and Microsoft.
The Customer Operations team helps users understand and adopt the product, using feedback and data to improve health, and responsibilities include troubleshooting, cross-functional collaboration, content creation, community engagement, and handling billing and refunds.
The internship requires a rising undergraduate with a 3.0 GPA, strong ownership and communication, and a hybrid Raleigh schedule (remote plus two in-office days per week on Tue/Thu), with a full-time summer commitment and potential extension; preferred qualifications include troubleshooting technical issues, content creation, data analytics, and mentoring experience.
|
||||||
|
|
Account Executive II
SmartBear
|
Somerville
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
SmartBear emphasizes quality in software and provides visibility and automation tools, trusted by more than 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring an Account Executive II to drive New Business, expand penetration within existing clients, and help customers integrate SmartBear into their software development processes. Requirements include 1–3 years of software sales with a quota, outstanding communication skills, a self-starter attitude, and preferred experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach, plus a bachelor’s degree. Why join: opportunities for career growth, a collaborative and inclusive culture led by a People and Culture team, and benefits such as flexible time off and even birthday time off, with offices worldwide and industry awards. Compensation comprises base salary plus on-target commission, with an estimated annual cash compensation around $120,000, and hybrid work options, along with guidance to verify listings to avoid scams.
|
||||||
|
|
Senior Revenue Operations Analyst
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, built to help modern teams from vision to value and grown from a 2007 time-tracking tool into the top Jira time-management add-on in the Atlassian ecosystem. The Sr. Revenue Operations Analyst role will optimize Tempo's revenue engine by developing Rev Ops strategies, analyzing sales metrics for insights, collaborating with Sales and Finance on forecasting and pricing, and designing and maintaining sales compensation plans and the Xactly system. The role also administers GTM tools (primarily Salesforce), customizing reports, dashboards, and workflows, while identifying process improvements and automation opportunities and staying current on Salesforce and other GTM technology features. Candidates should have at least 8 years of Rev Ops or sales enablement experience, strong analytical and communication skills, and the ability to work effectively in a dynamic, cross-functional environment with a high tolerance for ambiguity, including experience with Salesforce, Gong, Outreach, and Highspot. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, an inclusive culture, and the chance to make a meaningful impact on enterprise productivity software.
|
||||||
|
|
Manager, AI Success Strategist, Customer Success
Zendesk
|
Austin
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Manager, AI Success Strategists to scale its AI-driven Resolution Platform by leading a 6–10 person team of strategists who deliver measurable AI outcomes for customers and serve as both product authority and people coach.
The mission is to manage end‑to‑end AI roadmaps, translate product capabilities into clear business strategies, ensure consistent execution across customers, and maintain recurring outcome‑driven cadences that drive customer satisfaction, automated resolution adoption, retention, and expansion while forecasting and mitigating risk.
Overarching objectives include owning and scaling the team to achieve improvements in automation adoption and retention, operationalizing repeatable playbooks and forecasts, and hiring, coaching, and developing ICs to raise delivery velocity and create career paths.
The role requires strategic and technical fluency in generative AI, strong product partnership, forecasting and risk management, executive presence, cross‑functional influence, and 7+ years in customer success/PS/TAM/Solutions with 2+ years of people management leading 6–10 direct reports, plus GTM experience and strong communication.
The compensation includes US annualized OTE of $160k–$240k (70/30 base/commission), with possible bonuses, and the position offers hybrid work with some in‑office time; Zendesk emphasizes equal opportunity, diversity, and accommodations, and AI screening may be used in the process.
|
||||||
|
|
QA Analyst
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves more than 30,000 customers, including about a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, and more, and is the #1 time management add-on for Jira with roots dating back to 2007. The company is seeking a QA Analyst to perform functional, regression, and performance testing, create and maintain End-to-End test automation, collaborate with developers and product managers, and provide production defect investigations and resolution. Requirements include a Bachelor’s degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web app testing, knowledge of GET vs POST, basic XSS, and a track record of improving QA processes, with ISTQB certification, Jira administration, Agile experience, performance and security testing, and automation tools such as Cypress/Playwright and Jest as advantageous. Additional technical skills that are a plus include Java, Kotlin, Typescript, Python, Jira development, and experience with Linux, MacOS, and AWS. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement, diverse teams, and an inclusive equal-opportunity workplace, with applicants encouraged to submit resumes in English.
|
||||||
|
|
QA Analyst
Tempo Software
|
Portugal | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a heart-forward tech culture. The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers, executing tests, reporting defects, and building/maintaining end-to-end automation to support continuous testing and production defect resolution. Requirements include a bachelor’s degree or equivalent, at least 5 years of testing experience, strong English, solid QA methodologies, web app testing, understanding GET vs POST, basic XSS, with advantages such as ISTQB, Jira admin, Agile, performance and security testing, and automation tools like Cypress/Playwright and Jest, plus languages such as Java/Kotlin/TypeScript/Python and Linux/MacOS/AWS experience. Why join Tempo: meaningful impact, opportunities to innovate, collaborative culture, and growth; remote-first with unlimited vacation in most locations, comprehensive benefits including training and WFH reimbursements, diverse teams, and an equal-opportunity workplace, with resumes requested in English.
|
||||||
|
|
QA Analyst
Tempo Software
|
Poland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is hiring a QA Analyst to conduct functional, regression, and performance testing, collaborate across teams, develop end-to-end automation scripts, and contribute to QA process improvements and production support. Applicants should have a Bachelor's degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web application testing, knowledge of GET/POST and basic XSS, with advantages including ISTQB, Jira administration, agile, performance and security testing, and automation skills (Cypress/Playwright, Jest, OWASP ZAP) and programming experience in Java, Kotlin, TypeScript, or Python. Tempo emphasizes impact, innovation, collaboration, and growth, offers a remote-first environment with unlimited vacation in many locations, comprehensive benefits, and inclusive hiring, inviting applicants to apply with an English resume.
|
||||||
|
|
QA Analyst
Tempo Software
|
Ireland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including about a third of the Fortune 500, and is the #1 time management add-on for Jira in the Atlassian ecosystem, offering a suite of solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting.
Since its beginnings in 2007, Tempo has grown into a trusted global tech company focused on helping teams work smarter and turn vision into value.
The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers to resolve defects, executing tests, and designing and maintaining end-to-end automation while contributing to QA processes and providing production support.
Requirements include a bachelor’s degree or equivalent, 5+ years of testing experience, strong QA methodologies, web application testing, knowledge of GET vs POST and basic XSS, plus experience with automation tools like Cypress/Playwright and Jest and languages such as Java, Kotlin, TypeScript, or Python; ISTQB, Jira administration, Agile experience, and performance or security testing are advantageous, along with Linux/MacOS/AWS familiarity.
Tempo offers a remote-first environment with unlimited vacation, comprehensive benefits, training and travel perks, a collaborative culture, and equal opportunity employment, inviting applicants to join and shape the future of enterprise productivity software.
|
||||||
|
|
QA Analyst
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver value.
Originating in 2007 as a time-tracking project, Tempo became the #1 time management add-on for Jira and has grown to be a trusted name in the Atlassian ecosystem.
The company aims to be a tech company with a heart, continuously innovating award-winning products and helping the world work smarter, not harder.
The QA Analyst role involves comprehensive testing (functional, regression, and performance), defect identification and collaboration with developers, test execution and reporting, plus designing and maintaining end-to-end test automation and contributing to QA process improvements and continuous testing, including production support.
Requirements include a Bachelor’s or equivalent, 5+ years of testing experience, strong QA knowledge and web testing skills, with advantages like ISTQB, Jira admin, agile experience, performance and security testing, and automation skills in Cypress/Playwright, Jest, OWASP ZAP, plus languages such as Java, Kotlin, TypeScript, and Python; Tempo offers a remote-first environment with generous benefits and opportunities for growth.
|
||||||
|
|
Professional Services Consultant
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a diverse, inclusive hybrid workplace.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
Lucid aims to help teams become more innovative and agile or transition to product-led models, and the Solutions Consultant role delivers services and thought leadership to maximize customers’ use of the Lucid Collaboration Suite to achieve those business outcomes.
Responsibilities include engaging with stakeholders worldwide to deliver customized engagements, guiding customers to maximize their investment, maintaining subject matter expertise in topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, digital transformation, change management, and hybrid work, and developing new or existing service offerings while promoting Lucid’s Professional Services.
Requirements include 3-5 years in consultative roles, a technical BA/BS (MS preferred), strong executive stakeholder management and communication skills, the ability to build relationships and drive customer outcomes, curiosity and self-motivation, and a hybrid work setup at the South Jordan office (Tue/Thu); preferred qualifications include a technical/R&D background, experience with large SaaS rollouts, global customer engagement, and change management/enterprise architecture experience.
|
||||||
|
|
Professional Services Consultant
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, individual empowerment, initiative, and teamwork, and supporting a respectful, inclusive hybrid work environment.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
A Solutions Consultant delivers a broad range of services to help customers leverage the Lucid Collaboration Suite to achieve outcomes like innovation, agility, and product-led transformation, including strategies for hybrid work, change enablement, implementation, and end-user skill development.
Responsibilities include engaging stakeholders globally, guiding customers to maximize investment value, maintaining subject matter expertise across topics such as innovation, organizational agility, software architecture, cloud migration, digital transformation, and change management, and promoting Lucid’s Professional Services.
Requirements include 3–5 years in consultative roles, a technical degree (BS; master's preferred), strong stakeholder management and presentation skills, a track record of building customer relationships and deep expertise, and a hybrid work arrangement with in-person collaboration at the Raleigh office on Tuesdays and Thursdays; preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and global customer engagement.
|
||||||
|
|
Implementation Project Manager & Trainer, APAC
Lucid Software
|
Melbourne
Australia |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) along with airfocus to help teams turn ideas into reality.
The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering an inclusive, respectful culture.
Lucid operates as a hybrid workplace with flexible remote and office options, and it has earned recognitions like Forbes Cloud 100 and Fortune Best Workplaces in Technology; its solutions are used by more than 100 million users worldwide, including Fortune 500 clients such as Google, GE, and NBCUniversal, with partners like Google, Atlassian, and Microsoft.
The Implementation Services team focuses on best-in-class onboarding, aligning customer objectives, leading engagements, enabling change management, and driving user adoption through training.
Requirements include a bachelor’s degree and 3-5 years in implementation or SaaS training roles, strong project-management and stakeholder-relations skills, excellent communication, and a willingness to work a North America overlap schedule (6:00 am–2:00 pm AEDT) as a hybrid role in Melbourne (in-office Tuesdays and Thursdays); preferred qualifications include SaaS/enterprise experience, empathy, and a proven ability to drive complex projects.
|
||||||
|
|
Implementation Consultant & Customer Trainer, APAC
Lucid Software
|
Melbourne
Australia |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company supports a diverse, inclusive culture and is a hybrid workplace that enables remote or office-based work to balance life and work needs, while earning recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care; its solutions are used by more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Services team is essential to Lucid's customer success, providing onboarding, understanding customer objectives, aligning stakeholders, leading engagements on time and budget, and delivering change management, training, and customized solutions. The role requires a bachelor’s degree, 3-5 years in implementation consulting or SaaS training, strong project management and communication skills, stakeholder relationship abilities, and a willingness to work a modified schedule (6:00 am–2:00 pm AEDT) with hybrid Melbourne office attendance two days weekly (Tue and Thu). Preferred qualifications include prior SaaS/enterprise experience, empathy, ability to thrive in fast-paced environments, and a proven track record of driving complex projects to completion.
|
||||||
|
|
Associate Professional Services Consultant
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture rooted in innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive hybrid workplace.
The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
A Solutions Consultant helps customers leverage the Lucid Collaboration Suite to achieve outcomes such as increased innovation and agility, delivering strategies around hybrid work, change enablement, and end-user skills development while driving depth of product utilization for strategic use cases.
Responsibilities include engaging with stakeholders globally to deliver customized engagements, influencing and guiding customers to maximize their investment, maintaining subject matter expertise on topics such as innovation, organizational agility, software architecture, cloud migration, product development, digital transformation, change management, and hybrid work, and extending the visibility of Lucid’s products and services through customer engagements.
Requirements include 2+ years in consultative roles, a technical BA or BS in a field that understands software delivery (MS degree preferred), strong executive engagement and presentation skills, the ability to build relationships and a shared vision, curiosity and ongoing learning, and the hybrid role with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include experience in technical/R&D, large SaaS rollouts, global customer engagement, and change management or enterprise architecture experience.
|
||||||
|
|
Associate Professional Services Consultant
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operates as a hybrid workplace guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. A Solutions Consultant delivers services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve outcomes such as innovation, agility, or a product-led organization, including strategies on hybrid work, change enablement, and end-user skill development. Responsibilities include engaging stakeholders across customer organizations globally, guiding them to maximize investment value, and maintaining subject matter expertise in topics like innovation, organizational agility, cloud migration, product development, and digital transformation. Requirements include 2+ years in consultative roles, a technical degree with understanding of software delivery, strong executive stakeholder management and communication skills, the ability to build relationships and drive outcomes, and a hybrid Raleigh position with two in-person days per week (Tue and Thu); preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and change management or enterprise architecture.
|
||||||
|
|
Senior Product Designer
Zendesk
|
Krakow
Poland |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Senior Product Designer for its Omnichannel Routing team to design intuitive, scalable experiences that enable AI-driven routing of tickets to the right agents. The role emphasizes strong collaboration across remote and in-office teams, with a focus on storytelling and centering the user’s needs. Daily duties include crafting design solutions, defining user journeys, exploring concepts, running remote workshops, producing prototypes and visuals, and presenting and iterating designs with partners and executives. Requirements include 3–5 years of product design experience, UX/UI work on enterprise software, expertise in interaction design and systems thinking, proficiency in Figma and prototyping, and strong cross-functional collaboration skills. Zendesk notes a Poland annualized base salary range of zł258,000 to zł388,000, a hybrid work model, and a commitment to diversity, inclusion, equal opportunity, and accommodations, with AI screening possible as part of the process.
|
||||||
|
|
Senior Solutions Consultant
Zendesk
|
United Kingdom | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk offers a unified AI-powered Resolution Platform for Customer Experience and Employee Services, aiming to modernize contact centers and empower brands to deliver smarter, scalable service.
As a Senior Solutions Consultant, you’ll act as a trusted advisor and technical thought leader, leading discovery, architecting AI-driven CX/ES solutions, and owning end-to-end technical engagements across the sales cycle.
You’ll design tailored demos and proofs of value, integrate secure, scalable solutions using Zendesk APIs and cloud platforms, and measure ROI with analytics to drive continuous improvement and AI adoption.
Qualifications include 5+ years in presales/solutions consulting in SaaS/CX, strong web/scripting and SaaS architecture knowledge, experience with pilots/POCs, deep AI technology understanding (LLMs, NLP, automation), domain expertise in CCaaS/ITSM/BI/WFM, plus excellent communication and willingness to travel; bachelor’s degree or equivalent.
Zendesk is an equal opportunity, diverse, inclusive employer with hybrid work options, and it notes that AI-based screening may be used in candidate evaluation; accommodations are available for applicants with disabilities.
|
||||||
|
|
Customer Success Manager
Zendesk
|
United States | Not specified | Full time | Unknown |
|
Is remote?:Yes
The role is Customer Success Manager (Pulse) at Zendesk, focused on using the company’s AI-powered Resolution Platform to guide customers to their business outcomes, owning relationships, driving product adoption, and accelerating growth. It’s positioned as a pioneering, advisory role at the forefront of the future of customer experience, requiring a strong technical understanding of SaaS/AI and the ability to partner with customers to realize ROI. The overarching objectives include proactive health management with advanced Zendesk solutions, adoption and value realization, and strengthening customer relationships through technical guidance on configuration and integration. You’ll own the full customer lifecycle, design outcome-driven success plans, champion AI-enabled product adoption, articulate ROI, identify expansion opportunities, and use data to forecast renewals and surface risks. The role requires 5+ years in customer success/experience, enterprise SaaS/GTM experience, a relevant bachelor’s degree, technical aptitude with Zendesk’s AI features, proficiency with CS tools, and strong program management, with a US OTE range of $118k–$178k (70/30 base/commission) plus potential bonuses and benefits; Zendesk also highlights hybrid work, AI-driven screening, and commitment to equal opportunity.
|
||||||
|
|
Director, Process Innovation and AI Strategy (Finance)
Zendesk
|
Madison
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Director, Process Innovation and AI Strategy (Finance) to lead a high-impact transformation across the CFO organization, optimizing end-to-end processes, scaling automation (including AI), and elevating service quality and controls, owning the strategy, roadmap, and delivery while partnering with SMEs, shared services, IT/business systems, and cross-functional leaders, and reporting to the Executive Steering Committee to align priorities and measure value.
Key responsibilities include designing and executing an enterprise finance optimization and automation strategy, defining multi-year roadmaps aligned to executive priorities and cost-to-serve targets, establishing KPIs/SLAs and executive dashboards, and leveraging Gartner benchmarks to deliver best-in-class capabilities.
The role focuses on end-to-end process optimization—simplifying processes, reducing handoffs, consolidating systems, and standardizing global policies—and leading an AI and automation portfolio (RPA, iPaaS, and AI/LLM use cases) while fostering an AI culture across Finance, governance, training, and scalable delivery in collaboration with IT and engineering.
Requirements include 12+ years in Finance transformation within SaaS/tech, 3+ years in a Director-level cross-functional role; deep O2C, P2P, R2R and FP&A expertise; hands-on process mapping and familiarity with ERP, billing, CRM, CX, HCM, procurement tools, iPaaS, RPA, analytics, plus knowledge of AI/ML and LLM tools; Lean/Six Sigma Black Belt preferred; strong change management and SOX/audit-ready design experience.
The position offers a US base salary range of $178,000-$266,000 with potential bonus/benefits, a hybrid work arrangement, Zendesk’s commitment to diversity and inclusion, and a note that AI may be used in screening applications, with accommodations available for applicants with disabilities.
|
||||||
|
|
Product Design Manager
Zendesk
|
Pune
India |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Product Design Manager in Pune, the first design manager there, to lead and mentor a growing team, shape the local design culture from the ground up, and align with global product strategy.
You will translate strategy into work across diverse projects, build cross-functional relationships, recruit and onboard new designers, provide regular performance feedback and coaching, and help scale the design practice with improved processes and best practices.
You will provide design guidance on Zendesk product initiatives, contribute to the development of the design practice, and foster a positive design culture by monitoring morale and seeking opportunities for improvement; a portfolio showing your role and delivered designs is required.
The role reports to the Director of Product Design in the US and collaborates with teams in the US, Australia, and Singapore; candidates must be located in Karnataka or Maharashtra, with a hybrid schedule requiring onsite presence part of the week.
Zendesk emphasizes equal opportunity, diversity and inclusion, notes AI screening in the application process, and offers accommodations for applicants with disabilities.
|
||||||
|
|
Sales Development Representative
SmartBear
|
Galway
Ireland |
Not specified | Unknown | Sales |
|
Is remote?:No
SmartBear provides complete visibility into software releases with tools such as TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft.
The Sales Development Representative (SDR) role is available in the Galway, Ireland office and in Somerville, MA, offering fast career progression with the potential to be promoted to Account Executive within 18 months.
SDRs will qualify inbound and outbound leads, perform high-volume outreach (100+ activities per day), run targeted ABX campaigns, and collaborate with Account Executives to build pipeline, using tools like Salesforce, Outreach, Gong, LinkedIn Sales Navigator, and 6sense.
Requirements include 1-2 years in a customer-facing role, strong communication, high coachability, a willingness to learn, and being local to Galway.
SmartBear emphasizes growth, inclusion, ethical practices, and a people-first culture, with global offices and industry awards, plus a commitment to treating employees with respect and dignity.
|
||||||
|
|
Product Security Engineer
SmartBear
|
Bengaluru
India |
Not specified | Unknown | IT |
|
Is remote?:No
SmartBear helps teams deliver high-quality software with SDLC solutions—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI and trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft.
The Product Security Engineer role advocates for security across product and engineering processes, defines security expectations, verifies controls, and provides training while collaborating with product and engineering leaders to identify weaknesses and security features that protect customers.
You will work with languages such as Go, Java, Node.js, React, Ruby, and Python, leveraging cloud-based tools while embedded in engineering and product groups to drive security at the right stages of the SDLC.
Responsibilities include participating in security reviews, threat modeling, code review support, and penetration testing, triaging reported vulnerabilities with engineering teams, and contributing to secure development lifecycle practices through clear communication of findings.
Requirements include 1–3 years of experience in software engineering or security, familiarity with OWASP Top 10 and secure coding principles, exposure to SaaS/cloud environments and modern pipelines, ability to read code in common languages, and a collaborative mindset to grow into a senior role; SmartBear emphasizes career growth, inclusive culture, equality, and a global presence.
|
||||||
|
|
Partner Program Manager
SmartBear
|
Somerville
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
SmartBear emphasizes quality-driven software and AI-powered visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Partner Program Admin – Atlassian Products role administers SmartBear’s Atlassian partner programs, serving as the primary operational contact for internal teams and external partners and ensuring compliance, with responsibilities for partner data, documentation, and reporting. Responsibilities include daily operations of Atlassian partner programs (onboarding, lifecycle management, compliance), maintaining partner records and contracts in internal systems and Atlassian portals, coordinating with Sales, Alliances, Finance, and Legal on transactions and renewals, and producing performance dashboards while identifying process improvements. Requirements include 2-4 years in partner operations or related roles, hands-on Atlassian product/partner program experience, strong organizational, written and verbal communication skills, CRM experience (Salesforce preferred), and a proactive, service-oriented mindset. Why join SmartBear: opportunities for career growth, an inclusive culture, focus on well-being and flexible/hybrid work, commitment to ethical practices and diversity, with compensation including a base salary range of $94,500–$110,450 USD, potential bonuses, and comprehensive benefits; SmartBear is headquartered in Somerville, MA with offices worldwide and a values-driven, transparent pay philosophy.
|
||||||
|
|
Customer Marketing Manager
SmartBear
|
Somerville
United States |
Not specified | Unknown | Marketing |
|
Is remote?:No
SmartBear offers quality-driven software solutions with AI capabilities and is trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Customer Marketing Manager role focuses on driving customer advocacy and lifecycle marketing to deepen engagement and elevate the customer voice, collaborating across Marketing, Product, Sales, and Customer Success to deliver impactful campaigns and experiences. Responsibilities include designing and executing advocacy, lifecycle, and expansion programs; leading initiatives like Customer Advisory Boards, Customer Awards, case studies, and reference programs; integrating customer storytelling into campaigns and product marketing; and creating targeted communications using segmentation and analytics. Requirements include 4–6 years in SaaS customer or lifecycle marketing, proven success building advocacy programs, strong writing and storytelling skills, hands-on experience with marketing automation and CRM tools, a data-driven mindset, and solid collaboration and project management abilities. The company emphasizes growth opportunities, an inclusive culture, pay transparency, and total rewards including base salary with potential bonuses, listing a base salary range of $95,000–$110,000, along with global offices and comprehensive benefits.
|
||||||
|
|
Product Designer
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, and more, growing from a 2007 time-tracking tool to the #1 time management add-on for Jira in the Atlassian ecosystem. They are hiring a Product Designer to own end-to-end design for features or small product areas and collaborate with Product Management, Engineering, and Research to turn user and business needs into high-quality solutions. The role emphasizes end-to-end design ownership, cross-functional collaboration, user-centered decision making, quality and execution, design systems and consistency, and team contribution and growth. Requirements include 3–5 years of experience as a Product Designer for B2B or SaaS with feature ownership; strong UI/visual design and information architecture; product thinking and collaboration; autonomy; and proficiency with Figma, with Atlassian tools a plus. Tempo offers a remote-first culture, unlimited vacation, extensive benefits and professional development, a diverse collaborative environment, and equal opportunity employment, with resumes to be submitted in English.
|
||||||
|
|
Senior Backend Developer
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo Software serves over 30,000 customers, including about a third of Fortune 500, with a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, pursuing a heart-forward tech culture. The Senior Backend Developer role involves building scalable solutions, designing and maintaining APIs, and optimizing performance using Java/Kotlin, Spring, and AWS, in collaboration with cross-functional teams. Candidates should have 6+ years of software development experience, strong Java/Kotlin and JVM skills, some JavaScript/TypeScript, Spring/Gradle, SQL, Kubernetes, AWS, API design, and a CS degree or equivalent. Perks include remote-first work, unlimited vacation in most locations, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and a focus on impact, innovation, collaboration, and growth.
|
||||||
|
|
Senior Business Development Representative
Zendesk
|
Singapore
Singapore |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is positioned as a leading customer experience and support platform that builds software to meet customer needs and keep teams in sync.
The role is a pure hunting sales position for Commercial/Enterprise accounts in Asia, focused on identifying, qualifying, and developing a large pipeline with collaboration across sales, product, and marketing.
Candidates should have at least 2 years in a sales-related role, BD experience in Commercial/Enterprise (especially with prospects from India), strong communication skills, and native Chinese language capabilities (Mandarin and/or Cantonese) preferred for Greater China; a bachelor’s degree is preferable.
The position is hybrid, requiring part of the week in the local office with specific in-office schedules determined by the hiring manager, and some remote work flexibility.
Zendesk is an equal opportunity employer committed to diversity and inclusion, provides accommodations for applicants with disabilities, and may use AI in screening applicants.
|
||||||
|
|
Staff Offensive Security Engineer
Zendesk
|
Madison
United States |
Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk is seeking a security-focused professional to perform penetration testing across products and infrastructure, conduct SaaS-based red team exercises, and evolve skills toward AI security while collaborating with AI Security, threat intelligence, and threat engineering teams to validate threats and refine protections, ultimately providing actionable vulnerability insights to product development.
The candidate should bring deep SaaS security knowledge, a strong understanding of LLM architectures, RAG pipelines, and agentic AI systems (including their attack surfaces and vulnerabilities), along with demonstrated ability for quantitative, large-scale evaluations and excellent problem-solving and communication.
Basic qualifications include at least 7 years of offensive security experience, solid knowledge of modern web app architecture and vulnerabilities, expertise with LLM security, and proficiency with offensive security tools such as Burp Suite, Nmap, Kali, and a scripting language.
Preferred qualifications encompass AWS security experience, experience developing or testing AI systems at scale, familiarity with AI security tools (e.g., promptfoo), MacOS/Apple security, 10+ years of experience, relevant certifications (OSCP, CEH, etc.), published vulnerabilities or bug bounty credentials, and conference talks or other professional speaking engagements.
Compensation includes a US base salary range of $215,000 to $323,000 with potential bonuses or incentives; Zendesk supports hybrid work, diversity and inclusion, and accommodations, and notes that AI may be used to screen applications in line with company policies.
|
||||||
|
|
Senior Product Security Engineer
SmartBear
|
Wroclaw
Poland |
Not specified | Unknown | IT |
|
Is remote?:No
SmartBear delivers complete release visibility with tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft.
The Senior Product Security Engineer will advocate for security across product and engineering processes, define security expectations, verify controls, provide training, and collaborate with product and engineering leaders to identify security weaknesses and features that protect customers and drive adoption.
The role sits in the Product Security team, spanning 25+ products, embedded with engineering and product groups to understand priorities and drive security at the right stages of the SDLC, including threat modeling, secure design, code reviews, penetration testing, architectural risk assessments, and vulnerability triage.
Requirements include 6+ years in product/security or secure software engineering, experience with SaaS delivery in public clouds (AWS/Azure/GCP), expertise in threat modeling and secure design and code reviews across Web, API, and cloud-native services, strong development background in Java/Go/Python/JavaScript, and knowledge of SAST/DAST/SCA/IaC/CSPM and CI/CD security.
Why join SmartBear: opportunities for career growth, a People and Culture focus, inclusive and diverse workplace, and global offices (Somerville, Galway, Bath, Wroclaw, Bangalore) with a commitment to ethical practices and social responsibility.
|
||||||
|
|
Product Security Engineer
SmartBear
|
Ahmedabad
India |
Not specified | Unknown | IT |
|
Is remote?:No
SmartBear believes quality drives great software and offers solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—infused with SmartBear AI and trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role will advocate for security throughout product and engineering processes, define security expectations, verify controls, provide training, and partner with product and engineering leaders to identify weaknesses and security features that protect customers and drive adoption, working with languages such as Go, Java, Node.js, React, Ruby, and Python. The Product Security team covers 25+ products, ranging from home grown to acquired, offering complex processes and growth opportunities, and you will be embedded with engineering and product groups to understand priorities and delivery timelines, validate security postures, participate in security reviews (threat modeling, code review support, penetration testing), triage vulnerabilities, and document findings. Requirements include 1–3 years of experience in software engineering, cybersecurity, or application security; familiarity with OWASP Top 10 and secure coding principles; interest in SaaS or cloud environments and modern pipelines; basic ability to read code in Java, Python, or JavaScript; awareness of security testing tools; and a strong curiosity and collaborative mindset with a desire to grow into a senior role. Why join? You can grow your career at every level, SmartBear invests in success and collaboration, the culture celebrates diversity and personal well-being (including giving birthdays off), and the company emphasizes an inclusive, equal-opportunity workplace with a global presence and awards.
|
||||||
|
|
Financial Accountant (12 month Fixed-Term Contract)
Adaptavist
|
Greece | Not specified | Fixed term contract | Finance & Accounting |
|
Is remote?:No
The role is a Financial Accountant supporting the Financial Controller to ensure accurate financial reporting and compliance with Greek and Cypriot statutory requirements and internal policies. You will be responsible for day-to-day accounting operations, preparation of financial statements, and continuous improvement of accounting processes. You will independently process accounts payable and receivable, payroll postings, travel expenses, payments (including SEPA direct debits), and daily bank activity, plus conduct reconciliations for the general ledger, asset, expense, and balance sheet accounts. You will support the preparation of monthly, quarterly, and annual financial statements under UK GAAP and Greek GAAP where applicable, assist internal and external audits, and prepare VAT returns with external tax advisors. You will monitor and correct accounting errors, support admin/coordinating tasks for the Financial Controller, use NetSuite ERP for accounting activities, manage software license invoicing and purchasing, coordinate with vendors, and support the accounting insourcing to NetSuite.
|
||||||
|
|
Senior Fullstack Engineer - WFM
Zendesk
|
Krakow
Poland |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Senior Fullstack Software Engineer for the Workforce Management Visibility team to design and build scalable, data-driven support experiences used by millions worldwide. You will own the full software development lifecycle, lead squad-based initiatives, translate business needs into technical solutions, tackle technical debt, monitor performance, and participate in hiring. Basic qualifications include 5+ years of software engineering experience, advanced TypeScript/React skills, proficiency in at least one modern OOP language (e.g., Java, PHP, C#), strong AWS experience, a solid understanding of distributed systems and testing, and excellent English communication within Agile/Scrum environments. Tech stack features frontend TypeScript/React/Redux; backend PHP/Laravel and Go; data and APIs with MySQL, ClickHouse, Kafka, Redis, REST; cloud and infrastructure on AWS, Terraform, Docker, Kubernetes, Spinnaker; and monitoring via Datadog and Sentry, with preferred qualifications including Go, Kafka, ClickHouse, Datadog/Sentry, CI/CD tooling (GitHub Actions/Jenkins/Spinnaker), and CXWorkforce Management (WFM) tools or platforms. The Poland base salary range is zł257,000–zł385,000 per year (with potential bonus or benefits), and the role follows a hybrid work model with some in-office days; Zendesk emphasizes equal opportunity and diversity, may use AI screening in the process, and provides accommodations for applicants with disabilities.
|
||||||
|
|
Senior Manager, Commercial Sales
Zendesk
|
London
United Kingdom |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking an experienced Senior Sales Manager to lead a Commercial field sales team targeting enterprise accounts (500–1,500 employees) with a solution- and value-driven approach, building a high-performing SaaS culture. The role emphasizes operational rigor, team leadership, mentoring, recruiting/training, C-level engagement, prospect meetings, and accurate forecasting (within 5%), while driving cross-functional collaboration, demand generation, and sales campaigns. It requires owning new customer acquisition and financial targets, monitoring sales activity, leading MEDDPICC deal reviews, and developing executive relationships to ensure success. Requirements include 10+ years in software sales with 3–5+ years in management, a proven revenue-growth track record, current leadership of Commercial Account Executives, and strong presentation/listening skills; CX experience is a plus. The position is hybrid with partial onsite work, and Zendesk highlights its commitment to inclusion, fairness, and accommodations, noting potential AI screening in the hiring process.
|
||||||
|
|
Product Manager
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Product |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid work model. The company emphasizes values such as teamwork, innovation, empowerment, initiative, ownership, and excellence, and is committed to a diverse, inclusive environment. They are seeking a rockstar Product Manager for the Search and Change Management teams to help customers collaborate and make actionable business decisions, joining a multidisciplinary team of PMs, UX designers, engineers, and QA. Key responsibilities include cross-functional collaboration, deeply understanding customers, owning features from ideation to release and analysis, ensuring an excellent user experience, guiding development, and using metrics to optimize KPIs. Requirements include a bachelor’s degree and 3-5 years of software product management experience in B2B SaaS, the ability to de-risk and communicate with diverse stakeholders, and understanding technical trade-offs; preferred qualifications cover strong design polish, Elasticsearch/OpenSearch domain expertise, SaaS admin tools experience, rapid prototyping and AB/multivariate testing, and a solid grasp of digital products and productivity workflows.
|
||||||
|
|
Senior Manager, Technical Writing
SmartBear
|
Bengaluru
India |
Not specified | Unknown | UX/UI |
|
Is remote?:No
SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, ReadyAPI, and Zephyr, trusted by over 16 million people across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Technical Writing Manager will lead and grow a team of technical writers, owning the vision, strategy, and execution of product documentation across SmartBear’s developer and testing portfolio, and driving data-driven, AI-assisted documentation practices. Responsibilities include defining and governing documentation strategy, ensuring accuracy, accessibility, user-centeredness, and consistency; aligning with roadmaps and releases; improving workflows through automation and modernization; establishing style guides and information architecture; leading cross-functional initiatives; and measuring impact to inform investment. Requirements include 7+ years in technical writing with 4+ years in management, experience with complex, developer-focused documentation ecosystems, proficiency with CCMS, Git workflows, and CI/CD, and hands-on use of AI to improve documentation; plus strong collaboration with product, UX, and engineering leaders. Why join: opportunities for career growth, a people-centered culture, global offices, awards and recognition, and SmartBear’s commitment to ethical practices, diversity, and equal opportunity.
|
||||||
|
|
Associate Software Developer -15 Month Fixed-Term
Adaptavist
|
Athens
Greece |
Not specified | Fixed term contract | Engineering, Technology and Tools |
|
Is remote?:No
The role is for an associate software developer in Athens on a 15‑month fixed‑term contract to cover a team member's parental leave within Adaptavist's Development Services. Adaptavist focuses on innovative, robust software solutions that create value for clients across ecosystems such as Atlassian, monday.com, GitLab, and AWS. You will collaborate with consultants, developers, and project managers via Slack, email, and Jira, and work with the team to design, implement, and test robust software while solving complex problems. You will perform code peer reviews, write automated tests at unit, integration, and functional levels, drive code quality, troubleshoot builds and deployments, and document technical designs. You will also assist with support escalation.
|
||||||
|
|
Manager, Customer Success
Zendesk
|
Tokyo
Japan |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Manager of Customer Success to lead up to 10 CSMs in the high and medium touch segments, with the goal of making customers successful, increasing retention, and turning them into advocates. The role requires building a team that blends financial acumen, technical product knowledge, and data-driven experimentation, led by a people-first leader who fosters learning and continuous reinvention. The overarching objectives are to maximize team performance and customer outcomes, cultivate AI fluency within the team, and contribute to the Japan and APAC GTM strategy, including leading an AI-first revolution in success. Key responsibilities include hiring and developing the team, accelerating product and AI proficiency, setting clear goals and KPIs, attending customer meetings, coaching with Gong, and managing churn, expansion, forecasting, and cross-functional initiatives with strong operational discipline. Requirements include 9+ years in Customer Success or related roles with 5+ years of people management, strong AI/data and financial acumen, cross-functional collaboration, data-driven decision making, adaptability, and a hybrid in-office/work-from-home arrangement; Zendesk is an equal opportunity employer committed to diversity.
|
||||||
|
|
Enterprise Account Executive - CEE (Poland / Czechia / Hungary)
Zendesk
|
Poland | Not specified | Full time | Unknown |
|
Is remote?:Yes
- The Enterprise Account Executive - CEE (Poland, Czechia, Hungary) will join Zendesk's EMEA Central team to drive new logo acquisitions and expand high-value CX, CCaaS, and AI transformation opportunities across enterprise verticals in the region.
- Responsibilities include driving top-line growth, creating quarterly territory and account plans, maintaining a robust pipeline and accurate forecasts, leading complex multi-threaded sales cycles, securing executive sponsorship, collaborating with internal teams, articulating Zendesk’s value, closing complex deals, staying current on solutions and trends, and traveling for in-person meetings.
- Ideal candidates have 10+ years of B2B SaaS sales to enterprises in Poland, Czechia, Slovakia, and Hungary, with CX/CCaaS/CRM/ITSM experience as a plus, a proven quota-attainment record, success in winning new business, multi-stakeholder value-based selling, and strong executive-level presentation and ROI skills; fluent in Polish, with Czech or Hungarian a plus.
- Compensation ranges from zł622,000 to zł934,000 base with an OTE of zl622,000–zl934,000 (50/50 base/commission), plus potential bonuses and benefits as offered.
- Zendesk emphasizes a hybrid, inclusive workplace and is an equal opportunity employer committed to diversity and inclusion, notes that AI may screen applications, and provides accommodations for applicants with disabilities.
|
||||||
|
|
Senior Frontend Engineer
Zendesk
|
Krakow
Poland |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Senior Frontend Software Engineer for the Support Views UI team to build intuitive, scalable frontend features for Zendesk Support using React, Redux, TypeScript, and GraphQL, while collaborating with backend engineers to ship end-to-end product capabilities. You’ll design and implement data-driven UIs for configuration, data mapping, sync visualization, and workflow automation, optimize performance and accessibility, and participate in system design, code reviews, and mentorship within a cross-functional, agile environment. Basic qualifications include 5+ years of frontend experience, expert-level JavaScript/TypeScript/React/Redux skills, experience with REST or GraphQL APIs and frontend testing tools, and a solid foundation in HTML/CSS and accessibility. Preferred qualifications include experience with enterprise SaaS or multi-tenant platforms, data-intensive admin or workflow UIs, familiarity with Ruby on Rails/MySQL, and interest in CI/CD, AWS/Kubernetes, observability tools, plus mentoring or technical leadership. The role offers a Poland-based annualized salary range of zł257,000–zł385,000 with potential bonuses and incentives, a hybrid work arrangement requiring some in-office days, and Zendesk’s commitment to diversity and inclusion along with AI screening and accommodations for applicants with disabilities.
|
||||||
|
|
AI Specialist
Zendesk
|
San Francisco
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
The position is a quota-carrying AI Sales Specialist at Zendesk, responsible for growing adoption of the AI product suite in the EMC segment of the AMER region, working alongside Core Account Executives to prospect, demo, and close deals.
Key duties include owning sales quotas, partnering with the core sales team to plan and execute strategies to generate revenue from both existing Zendesk accounts and new business.
In customer engagement, the role builds relationships, uses a value-based selling approach to align the Zendesk AI portfolio with client goals, leads approved AI proof-of-concepts, and collaborates with the AI Success team to identify expansion and cross-sell opportunities, while supporting ARR optimization through commercial modeling.
The role also acts as an AI solutions expert, owning enablement initiatives for the territory, ensuring product updates, sales plays, and market insights are communicated to Core AEs, and requiring deep knowledge of the AI Agent portfolio and AI technologies for contact centers.
Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), strong communication skills, willingness to travel, plus compensation details of US OTE $226,000–$340,000 with a 60/40 base/commission mix (potential bonuses), a hybrid in-office/remote schedule, and Zendesk’s commitment to equal opportunity and inclusion.
|
||||||
|
|
Sr. Product Manager, airfocus
Lucid Software
|
Amsterdam
Netherlands |
Not specified | Full-time Tier 2 | Product |
|
Is remote?:No
airfocus, a Lucid Software company, is highly rated (Kununu Top 5%, Glassdoor 4.8/96% recommendation) and is a globally growing modular product management and roadmapping platform used by customers like Ricoh, Good Year, and Wago.
The company is hiring a Senior Product Manager to lead EMEA product teams and influence how modern product organizations operate in an AI-powered software era, collaborating with co-founder Malte Scholz and US-based colleagues.
Responsibilities include owning product areas, driving discovery and delivery, translating strategy into concrete initiatives, re-imagining collaboration across Jira workflows, shipping high-quality features (including AI-powered capabilities), and mentoring other product managers while aligning with regional and cross-functional partners.
Requirements: 4+ years in software product management (preferably B2B SaaS), a track record of improving core metrics, strong problem identification and trade-off skills, ability to validate hypotheses with qualitative and quantitative methods, and excellent communication across engineers, design, Sales, CS, executives, and customers.
Preferred qualifications include experience shipping AI-powered features and hands-on use of AI tools to accelerate discovery, synthesis, prioritization, and specification; and fluency in English.
|
||||||
|
|
Sr. Product Manager, airfocus
Lucid Software
|
Hamburg
Germany |
Not specified | Full-time Tier 2 | Product |
|
Is remote?:No
airfocus, a Lucid Software company, is recognized as a top-rated organization by Kununu (TOP 5%), with a 4.8 Glassdoor rating and 96% recommendation, counting clients like Ricoh, Good Year, and Wago among its users. It is described as the world’s first modular product management and roadmapping platform and is growing across continents with a strong team. The company is hiring a Senior Product Manager to lead EMEA product teams, collaborating with co-founder and Head of Product Malte Scholz in Hamburg and US-based partners to help product organizations operate effectively in an AI-enabled era. Responsibilities include owning day-to-day product direction, driving discovery, translating strategy into initiatives, shipping AI-powered features, using AI tools in PM workflows, mentoring other PMs, and coordinating with Product Marketing, Sales, and Customer Success. Requirements include 4+ years of B2B SaaS product management, a proven track record of improving core metrics, strong product sense and communication, and the ability to validate hypotheses with qualitative and quantitative methods; preferred qualifications include experience shipping AI-powered features and hands-on use of AI tools.
|
||||||
|
|
Senior Financial Analyst
SmartBear
|
Somerville
United States |
Not specified | Unknown | Finance |
|
Is remote?:No
SmartBear emphasizes quality software and HaloAI-driven visibility and automation, serving 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Financial Analyst for Zephyr in the Atlassian Marketplace will provide data-driven financial analysis and forecasting for Zephyr products, inform strategic investments, pricing, and retention, and collaborate with GTM, product, and engineering to optimize financial performance. Responsibilities include maintaining financial models for billing forecasting and ARR growth, analyzing product performance and marketplace dynamics, owning Atlassian Marketplace reporting and KPIs, and partnering with Sales, Marketing, Product, and the Atlassian Marketplace team to remove friction and inform renewals and usage insights. Requirements include 5+ years of SaaS/marketplace financial analysis, advanced Excel and financial systems skills, experience with billing and ARR forecasting, the ability to communicate insights to senior leaders, and cross-functional collaboration; knowledge of Atlassian Marketplace metrics is a plus. Benefits and compensation include career growth, an inclusive culture, hybrid work, and equal opportunity employment, with a base salary range of $90,000–$100,000 USD plus potential bonuses and total rewards, plus a generous benefits package and flexible time off.
|
||||||
|
|
Data Engineer
Refined
|
Malmo
Sweden |
Not specified | Unknown | Unknown |
|
Is remote?:No
Refined is hiring a Data Engineer in Malmö (hybrid) to build and own the analytics data platform that enables data-informed decisions across Product, Customer Success, Marketing, and Finance. The role covers end-to-end analytics work—from data ingestion and modeling to quality, adoption, and enabling self-serve access—via designing core data models and ensuring reliability. You’ll collaborate with Product, Engineering, and the CFO in a trust-based, cross-functional environment focused on quality and outcomes. Key requirements include 2–4+ years in analytics or data engineering, strong SQL (dbt preferred), data modeling (dimensional), Python, and the ability to translate business context into technical solutions; nice-to-haves include GCP/BigQuery, dlt, Looker, Pulumi, and data-literacy coaching. Refined is a 70-person SaaS company with flexible/hybrid work, transparent salary bands of 50k–60k SEK depending on experience, a global team, and a culture centered on impact, autonomy, and continuous learning.
|
||||||
|
|
Design Lead
Refined
|
Unknown | Not specified | Unknown | Unknown |
|
Is remote?:No
Refined is hiring a Design Lead in Malmö (hybrid) with a salary of 58,000–66,000 SEK per month to own design excellence, develop designers, set clear standards, and keep the product experience coherent as the company scales. The role leads the Product Design team, partners with the Head of Product, and establishes design systems and review practices while acting as the final design decision-maker when alignment is unclear or trade-offs are complex. In the first year you’ll build strong cross-functional relationships, define and communicate a quality bar, improve ownership and consistency among designers, and reduce UX debt while making design a credible partner in product discovery and planning. Must-haves include experience leading and developing product designers, scaling design practices, strong design judgment, and collaboration with Product and Engineering leadership; nice-to-haves include enterprise SaaS experience and influencing product vision at the leadership level. About Refined: a ~70-person global SaaS company focused on Atlassian tools, valuing autonomy and impact, with flexible hybrid work and transparent salary bands; recruitment involves a rolling process with pre-screening via Alva Labs, two interviews, and an offer if there’s a mutual fit.
|
||||||
|
|
Manager, Implementation Methodology
Tempo Software
|
United States | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, and is expanding from an Atlassian-focused strategy to support Jira, Confluence, Monday.com, Azure DevOps, ServiceNow, and Asana. The Manager of Implementation Methodology will design, standardize, and operationalize Tempo’s multi-platform implementation and onboarding frameworks, focusing on partner-delivered outcomes, with initial hands-on validation and long-term continuous improvement. Key responsibilities include creating end-to-end implementation playbooks, defining delivery phases and governance, establishing project management rigor, and developing partner-ready delivery kits, templates, SOW guidelines, and project plans. The role also covers partner enablement—training, readiness criteria, and certification-style programs—and ongoing process refinement based on feedback and evolving product capabilities. Ideal candidates have 5–7+ years in professional services or related fields, experience formalizing implementation methodologies, strong program management skills, and the ability to operate as a hands-on contributor in evolving environments, with a focus on clear delivery guidance and collaboration.
|
||||||
|
|
Account Executive
Tempo Software
|
Ireland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a leading, award-winning Atlassian Marketplace vendor serving over 30,000 customers worldwide, and it offers integrated time management, resource planning, and budget management tools built with automation and machine learning to streamline time logging. The company aims to give team leads and executives deep insights into how time is used so they can plan, manage, and deliver results, acknowledging that time is finite and valuable. Tempo is looking for a results-driven Account Executive to manage the full sales cycle, collaborating with cross-functional teams to understand customer needs and drive revenue through tailored solutions. Key responsibilities include prospecting, conducting product demonstrations, managing the sales pipeline, negotiating contracts, building long-term client relationships, ensuring onboarding and customer success, and staying informed about market trends. Requirements include 3+ years in sales, BD, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience, and a bachelor’s degree preferred, with Tempo offering a remote-first culture, flexible schedules, generous benefits, unlimited vacation, and equal opportunity employment.
|
||||||
|
|
Account Executive
Tempo Software
|
United Kingdom | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo is a leading Atlassian Marketplace app vendor serving 30,000+ customers, focusing on time management, resource planning, and budgeting, using automation and machine learning to streamline time logging and provide executives with deep insights. The company is seeking a results-driven Account Executive to manage the full sales cycle, work with cross-functional teams to understand customer needs, and drive revenue through tailored solutions. Key responsibilities include prospecting, product demonstrations, pipeline management, contract negotiations, building long-term client relationships, onboarding coordination, and staying up-to-date on industry trends. Requirements include 3+ years in sales or related roles, a proven quota track record, strong communication and negotiation skills, CRM experience (e.g., Salesforce, HubSpot), the ability to thrive in a fast-paced environment, and a preferred Bachelor’s degree in Business or Marketing. Tempo offers a remote-first, flexible work culture across the US, UK, and Canada, generous benefits (including unlimited vacation and training reimbursement), and an inclusive, equal-opportunity employer stance.
|
||||||
|
|
Account Executive
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo Software is a leading Atlassian Marketplace app vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management with automation and ML to streamline time logging and provide leadership insights. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue growth through tailored solutions. Responsibilities include prospecting and qualifying leads, delivering product demos, managing the sales pipeline, negotiating contracts, and building long-term client relationships to support onboarding and success. Requirements are 3+ years in sales/BD/AM, a proven quota track record, strong communication and CRM skills, ability to thrive in a fast-paced environment, and a preferred Bachelor's degree in a related field. Tempo promotes a remote-first culture with flexible schedules and international team locations, offers perks like unlimited vacation, training and WFH reimbursements, and a commitment to equal opportunity and inclusive hiring with resumes in English.
|
||||||
|
|
Solutions Sales Executive, ITSM (Japanese Speaking)
Atlassian
|
Unknown | Not specified | Full-Time | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company serves over 300,000 customers worldwide and works with major teams like NASA, Nike, Pixar, and Tesla to advance software and collaboration; the Solutions Sales Executive team is seeking a seasoned professional to lead Jira Service Management sales in Japan. The role reports to the Enterprise Sales Manager - Japan and will identify and close new business, driving revenue growth for Jira Service Management in the Japanese market. Responsibilities include developing and executing a territory sales strategy, maintaining funnel visibility, collaborating with cross-functional teams, representing Jira Service Management at industry events, providing forecasts, and coordinating with Atlassian partners. Requirements include at least 7 years of sales experience in technology, IT service management familiarity preferred, strong communication skills, the ability to independently drive GTM in Japan, fluent Japanese (English preferred), and an invitation to apply if you’re passionate about bringing Jira Service Management to Japan.
|
||||||
|
|
Solutions Sales Executive, ITSM (Japanese Speaking)
Atlassian
|
Yokohama
Japan |
Not specified | Full-Time | Sales |
|
Is remote?:No
Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews as part of its distributed-first approach. The company serves over 300,000 customers worldwide and supports major brands like NASA, Nike, Pixar, and Tesla through software and collaboration. It is seeking a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. Responsibilities include developing and executing a sales strategy, managing funnel and territory status, collaborating with cross-functional teams, representing the product at industry events, forecasting, and managing partner relationships. Requirements include a minimum of 7 years in tech sales with a proven track record, familiarity with IT/service management, strong communication skills, the ability to drive GTM independently in Japan, fluent Japanese (English preferred), and an invitation to apply.
|
||||||
|
|
Solutions Sales Executive, ITSM (Japanese Speaking)
Atlassian
|
Unknown | Not specified | Full-Time | Sales |
|
Is remote?:Yes
Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews as part of being distributed-first.
The company serves over 300,000 customers and helps organizations like NASA, Nike, Pixar, and Tesla, and its Solutions Sales Executive team is hiring to lead Jira Service Management sales in Japan.
The role involves developing and executing a sales strategy to grow Jira Service Management in Japan, defining territory vision, and regularly reporting funnel, account, and resource status.
You’ll collaborate with cross-functional teams and partners, represent Jira Service Management at events, and provide forecasts to senior management in Japan.
Requirements include at least 7 years of technology sales experience with a proven track record, familiarity with IT service management, strong communication skills, ability to drive GTM campaigns with partners, and Japanese fluency (English preferred).
|
||||||
|
|
Solutions Sales Executive, ITSM (Japanese Speaking)
Atlassian
|
Yokohama
Japan |
Not specified | Full-Time | Sales |
|
Is remote?:No
Atlassian supports flexible work arrangements (office, home, or hybrid) and hires worldwide, with virtual interviews and onboarding as part of its distributed-first approach. The company serves over 300,000 customers and is looking for a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. The role entails developing and executing a sales strategy to drive Jira Service Management revenue in Japan, defining territory vision, managing funnel and status, and collaborating with Account Executives, Marketing, Customer Success, and Product to ensure customer satisfaction. It also involves representing Jira Service Management at industry events and conferences, providing accurate forecasts, and working with Atlassian and partner networks from IT service providers to other firms. Required qualifications include at least 7 years of sales experience in technology, familiarity with IT service management, excellent communication skills, the ability to independently drive GTM campaigns in Japan, and fluency in Japanese (business English preferred).
|
||||||
|
|
Senior Software Engineer
Appfire
|
Spain | Not specified | Full Time | Engineering |
|
Is remote?:No
Appfire is a remote-first company that promotes choosing how you work, flexible time off, and growth opportunities on a global team.
The role is Senior Software Engineer for Jira Cloud Apps on Atlassian Forge, with a remote-from-Spain option, focusing on React+TypeScript, end-to-end ownership, performance, collaboration with product managers and designers, and mentoring.
Requirements include 5+ years of frontend or full-stack experience, strong TypeScript/React, cloud/serverless experience (Forge/AWS), REST, CSS/SCSS, and modern build tooling, plus Agile/Scrum and Git; nice-to-haves include Forge/Connect, automated testing, AWS, and interest in developer tools.
Benefits include equity, a 50€ monthly work-from-home allowance for 11 months, access to Appfire University, 25 days of paid leave, reduced summer hours, private healthcare, annual sports allowance, and three CSR volunteering days, along with an equal opportunity employer stance.
Appfire spans 850+ employees in 28 countries, serving over 20,000 customers (including Fortune 500), with ISO 27001/27017 and SOC 2 certifications, a robust channel partner program, and CSR through Pledge 1%—all reflecting a people-first, award-winning culture.
|
||||||
|
|
Principal Software Engineer
Appfire
|
Poland | Not specified | Full Time | Engineering |
|
Is remote?:No
Appfire emphasizes a people-first, remote-first culture that lets employees choose where and how they work, balance life with flexible time off, and grow through learning platforms and internal mobility. The role described is Principal Software Engineer for Appfire Flow, a Software Engineering Intelligence platform that connects data across the DevOps stack to surface actionable delivery insights and guide strategic architectural decisions. Requirements include 10+ years delivering complex software, full-stack expertise (Python/Java/React), cloud architecture experience (AWS/GCP/Azure), strong SQL and NoSQL knowledge, and a tendency to mentor others, with working English as a must. Benefits cover equity, home office and other allowances, learning resources, 26 paid leave days plus Wellness Days, private healthcare, life insurance, CSR-paid days, and indefinite employment from day one. About Appfire, the company is remote-first with 850+ employees in 28 countries, invests in CSR through Pledge 1%, serves over 20,000 customers including Fortune 500 firms, holds ISO 27001/27017 and SOC 2 certifications, and maintains a strong trust center and partner ecosystem.
|
||||||
|
|
Principal Software Engineer
Appfire
|
Bulgaria | Not specified | Full Time | Engineering |
|
Is remote?:No
Appfire champions a flexible, remote-first culture where employees choose where to work, balance life with flexible time off, and grow through learning platforms, leadership programs, and internal mobility. Appfire Flow is a Software Engineering Intelligence platform that connects data across DevOps tools like Git and Jira to surface actionable insights that help teams ship faster and stay aligned with business goals; the Principal Software Engineer guides architecture, strategy, and cross-functional execution to accelerate product impact. The role requires 10+ years of delivering complex software, full-stack skills (Python, Java, React), cloud architecture experience (AWS/GCP/Azure), strong SQL/NoSQL knowledge, mentorship, and English proficiency. Benefits include company equity, Appfire University, CSR paid days, remote-friendly scheduling, 25 days of vacation, transit and food vouchers, a new LEED-certified office, and security certifications (ISO 27001/27017, SOC 2), plus a broad partner network. Appfire is an 850+ person, 28-country, equal-opportunity, remote-first company recognized for growth and culture, with Pledge 1% involvement and a client roster including Netflix, Samsung, NASA, and others, supported by a robust channel program.
|
||||||
|
|
Manager, Software Engineering
Appfire
|
Bulgaria | Not specified | Full Time | Engineering |
|
Is remote?:No
Appfire champions a remote-first, flexible work culture where you choose where you work, balance life with flexible time off, and grow through learning platforms, internal mobility, and collaboration with a global team.
We are seeking an Engineering Manager who will drive business impact and technical excellence for products like BigPicture, 7pace Timetracker, and JMWE, leading engineers in the Acceleration or Core streams and owning one or more product roadmaps.
You should have 7+ years of software development experience, including 3+ in leadership, with a product-oriented mindset, deep cloud literacy (GCP/AWS/Azure), experience with high availability and observability, and a proven ability to connect engineering work to measurable business outcomes.
Responsibilities include strategic alignment, architectural leadership, improving delivery and observability, driving risk management, and developing the team through coaching and scalable processes, while collaborating with Product Management and Design.
Appfire offers equity, learning resources, CSR days, remote work options, 25 days of vacation, a modern office at GORA, ISO and SOC2 certifications, and a multinational environment with 850+ employees across 28 countries, backed by a commitment to equal opportunity.
|
||||||
|
|
Senior Vice President - Direct & Channel Sales (Americas)
Appfire
|
United States | Not specified | Full Time | Channel Operations |
|
Is remote?:No
All Tags:
Appfire is a remote-first company that lets employees choose how they work—from home to offices to travel—emphasizing flexibility, work-life balance, and personal growth. They are hiring an experienced SVP, Americas to lead the multi-channel revenue engine, owning Direct Sales, SDR, and Channel/Partner motions and scaling a hybrid go-to-market model. Responsibilities include owning the regional revenue agenda, balancing direct and indirect revenue, building a high-performance GTM organization, enforcing forecasting discipline and KPI-driven management, and collaborating cross-functionally with Marketing, Product, and Customer Success. The ideal candidate has 10+ years of regional revenue leadership with direct and indirect sales, strong channel/partner leadership, SaaS growth experience, data-driven decision-making, and exceptional leadership and coaching skills. Appfire offers equity, 401(k) matching, learning resources, flexible PTO, comprehensive health benefits, CSR opportunities, and a strong security/privacy posture with ISO and SOC certifications, along with a global customer base and a culture recognized for growth and inclusivity.
|
||||||
|
|
AI Success Strategist, Customer Success
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring an AI Success Strategist to lead end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategies, shaping a long-term AI vision, and building executive partnerships to start AI initiatives strong and scale them. The role aims to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, owning multi-year AI roadmaps, and delivering measurable commercial outcomes such as renewals, expansion, and predictable revenue and retention improvements. Key responsibilities include owning AI roadmap delivery, serving as design authority for deployments, partnering with executives on long-term AI strategy, aligning cross-functional teams, leading engagements, sustaining mutual roadmaps, shaping channel/adoption strategies, and using data-driven insights to measure impact. Qualifications include 5+ years in Customer Success/Experience with 1+ year AI experience, enterprise SaaS GTM or related roles, experience forecasting churn/expansion from adoption analytics, a bachelor’s degree (advanced degrees preferred), and strong program management and cross-functional influence; AI domain knowledge and compliance considerations are a plus. The role is based in Mexico City or Mexico State with a hybrid work arrangement, and Zendesk emphasizes diversity and inclusion while noting possible AI screening of applicants and accommodations for disabilities.
|
||||||
|
|
Senior Account Executive (Japan)
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian is revolutionizing the software development industry and helping teams worldwide—like NASA, Nike, Pixar, and Tesla—by enabling software and collaboration, with over 236,000 customers. The Account Executive role in Japan will focus on building and implementing named account or territory plans to maximize expansion across Atlassian’s product portfolio while ensuring high customer success. They maintain full account ownership and work with Channel Partners, Product Specialists, Marketing, Solution Engineers, Inside Sales, and Renewal teams to deliver a seamless customer experience and effective sales strategies. The role requires consultative, solution-oriented thinking, strategic prioritization, and a solid understanding of the Enterprise Sales process to adapt it to Atlassian’s model. The AE will collaborate with Advisory Service to align technical initiatives and business outcomes, partner with Renewals to maximize customer health and retention, and cultivate productive relationships with internal stakeholders, solution partners, and key customers.
|
||||||
|
|
Senior Account Executive (Japan)
Atlassian
|
Yokohama
Japan |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian is transforming software development and serves high-profile customers like NASA, Nike, Pixar, and Tesla, with over 236,000 customers worldwide, and the Account Executive role focuses on scaling investments for its largest accounts in Japan. The role uses account-based selling to develop and implement strategies that boost adoption of select products and services among the enterprise base, while also acting as a promoter by sharing customer feedback with product and engineering teams to improve the customer experience. Account Executives are consultative, solution-oriented, and creative, capable of strategic thinking and prioritizing resources to meet customer needs, and must understand the Enterprise Sales process to tailor the Atlassian model. Key responsibilities include developing named account or territory plans to maximize expansion and ensure high customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for the territory or named accounts, all in tight coordination with Channel Partners and Marketing. They will work with Advisory Services on technical initiatives and business outcomes, partner with Renewals to maximize health and retention, and establish productive relationships with internal stakeholders, Solution Partners, and key customers.
|
||||||
|
|
Account Executive (Japan)
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian is transforming software development and counts major brands like NASA, Nike, Pixar, and Tesla among its customers, with over 236,000 customers worldwide. The Account Executive role will join the Japan team, focusing on enterprise, account-based selling to help the largest customers scale their Atlassian investments. AEs act as consultants and customer promoters, aiming to improve product adoption, share customer experiences with product and engineering teams, and coordinate with Channel Partners, Product Specialists, and Marketing to optimize the customer experience. They must understand the enterprise sales process and develop and implement named account or territory plans to maximize expansion opportunities and ensure customer success. Responsibilities include maintaining full account ownership, collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams, working with Advisory Service to align on technical initiatives and outcomes, partnering with Renewals to maximize customer health and retention, and building productive relationships with internal stakeholders and key customers.
|
||||||
|
|
Account Executive (Japan)
Atlassian
|
Yokohama
Japan |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian helps teams worldwide with software and collaboration, counting NASA, Nike, Pixar, and Tesla among its customers, and the Account Executive role will join the Japan team to scale investments for the largest enterprise accounts.
The role involves developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring a high standard of customer success.
Account Executives maintain full account ownership and coordinate with a range of roles to deliver a seamless customer experience, while also acting as a promoter for customers to share feedback with product and engineering.
They work closely with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated territories or named accounts, with strong interlock with Advisory Service to understand technical initiatives and business outcomes.
The role teams up with the Renewals Team to maximize customer health and retention and establishes productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers.
|
||||||
|
|
Senior Account Executive (Japan)
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian is transforming the software development industry and serves over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla. The Account Executive role will join the Japan team to help Enterprise customers scale their Atlassian investments and drive adoption of select products and services. AEs develop and implement named account or territory plans, maintain full account ownership, and coordinate with Channel Partners, Product Specialists, and Marketing to ensure a seamless customer experience while maximizing expansion and customer success. They collaborate with Solution Engineers, Inside Sales, and Renewal teams to build and execute effective sales strategies, and work with Advisory Services to understand technical initiatives and business outcomes. AEs are consultative, solution-oriented, and strategic, prioritizing resources, sharing customer experiences with product and engineering teams to optimize the customer experience, and fostering relationships with internal stakeholders and key customers.
|
||||||
|
|
Senior Account Executive (Japan)
Atlassian
|
Yokohama
Japan |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian is transforming software development and supports a global base of over 236,000 customers, including NASA, Nike, Pixar, and Tesla, with Account Executives helping the largest accounts scale their Atlassian investments.
This Account-based Selling role is based in Japan and focuses on building and implementing sales strategies to improve adoption of select products and services within Atlassian’s Enterprise customer base.
Account Executives act as customer promoters, sharing experiences with product and engineering teams to optimize the customer experience, while coordinating with Channel Partners, Product Specialists, and Marketing.
They are consultative, solution-oriented, and strategic, developing named account or territory plans to maximize expansion opportunities and ensure high customer success, while maintaining full account ownership and aligning with multiple internal teams for a seamless experience.
The role requires close collaboration with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute effective sales strategies, engage with Advisory Service for technical initiatives, maximize customer health with Renewals, and build productive relationships with internal stakeholders, Solution Partners, and key customers.
|
||||||
|
|
Technical Program Coordinator
Zendesk
|
Mexico City
Mexico |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring an IT Infrastructure Specialist/Technical Project Coordinator to support projects of varying sizes, working with the Program Lead to keep procurement, financials, and task tracking current and reported.
Responsibilities include project coordination, end-to-end procurement, contract and license management, asset inventory, status reporting, stakeholder liaison, and resource tracking.
Requirements are 1–3 years of experience in project coordination or IT administration, foundational IT infrastructure knowledge, proficiency with Jira/ServiceNow/Zendesk and procurement platforms (Coupa/Netsuite or similar), strong Google Sheets skills, excellent multitasking and data accuracy, adaptability, and PMP certification is a plus.
The role must be located in Mexico City (CDMX) or Mexico State (Estado de Mexico) and is hybrid, with part of the week in the local office as determined by the hiring manager.
Zendesk emphasizes a customer-centric culture, collaboration, inclusion, and equal opportunity employment, and provides accommodations where needed; they may use AI for screening and provide information about candidate privacy and accommodations.
|
||||||
|
|
AI Success Strategist, Customer Success
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk's AI Success Strategist, Customer Success leads end-to-end delivery of customers' AI roadmaps by translating Zendesk's product capabilities into clear business strategies, shaping a long-term AI vision, and building executive partnerships to ensure initiatives start strong and scale. The overarching objective is to accelerate time-to-value, own multi-year AI roadmaps across Product, Services, Sales, and Partners, and deliver measurable commercial outcomes such as renewals, account expansion, and retention improvements. Key responsibilities include full ownership of AI roadmap delivery, serving as the design authority for deployments, aligning cross-functional teams, leading structured discovery and success planning, managing risks, sustaining recurring cadences, and driving data-driven adoption and impact. Qualifications require 5+ years in related Customer Success or Experience roles with at least 1 year of AI experience, a track record in enterprise SaaS GTM or advisory roles, experience using adoption analytics to forecast churn and growth, a bachelor's degree (advanced degrees or AI/project management certifications preferred), and strong cross-functional influence and compliance awareness. The role is hybrid, requiring partial in-office presence with scheduling determined by the hiring manager, and Zendesk emphasizes inclusion, fair hiring practices, potential AI screening, accommodations, and a mission to deliver an intelligent, customer-centered experience.
|
||||||
|
|
Business Development Representative (Bay Area)
Zendesk
|
San Francisco
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk, a leading customer experience platform, is seeking candidates for a pure hunting software sales role in America that involves engaging with prospect organizations of all sizes and complexities.
You’ll work with sales, product, marketing, and other stakeholders to identify, qualify, and generate a high-value pipeline, creating personalized outbound messaging and researching targets to drive outbound calls across SMB, Commercial, and Enterprise accounts.
Requirements include at least 2 years in a sales-related role with experience in SMB/Enterprise business development, a competitive, self-starter mindset, excellent communication, and proficiency with Salesforce, ZoomInfo, Outreach, 6sense; a Bachelor's degree is preferred.
Compensation includes a US hourly OTE of $43.75-$65.87 with a 70/30 base/commission mix, and the role is hybrid with in-office days to be determined by the hiring manager.
Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI screening, and provides accommodations for applicants with disabilities.
|
||||||
|
|
Director of National Security Sales
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
At Atlassian, employees can work anywhere—office, home, or hybrid—with virtual interviews and onboarding as part of a distributed-first approach. The company is heavily investing in its Public Sector vertical and partnering with US state and local government agencies as well as universities to advance software and collaboration for citizens and students. With over 250,000 customers worldwide, the Public Sector team works with government and education leaders to scale Atlassian investments for large, strategic accounts. The Director of National Security Sales will drive growth in the DoD, Federal System Integrator, and Defense Industrial Base verticals, shaping go-to-market motions and collaborating with channel partners, product, engineering, legal, finance, and sales operations. The role also emphasizes building the market presence through trade shows, events, and customer roundtables to establish a best-in-class, sustainable national defense offering.
|
||||||
|
|
Director of National Security Sales
Atlassian
|
Washington
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible, distributed-first work, allowing office, home, or hybrid arrangements, with virtual interviews and onboarding for a global workforce.
The company is on a mission to unleash every team's potential and is investing in its public sector vertical.
It partners with US state and local government agencies and leading universities to advance software and collaboration for citizens and students, with the Public Sector team serving large government and education customers.
The Director of National Security Sales will drive growth in the Department of Defense, Federal System Integrator, and Defense Industrial Base vertical, shaping GTM motions and engaging across the customer journey while building relationships with solution partners.
The role also entails collaborating with product, engineering, legal, finance, and sales operations to build a sustainable business and bolster the brand through trade shows, events, and customer roundtables.
|
||||||
|
|
VP, Product Management- Atlassian Ecosystem
SmartBear
|
Somerville
United States |
Not specified | Unknown | Product Management |
|
Is remote?:Yes
SmartBear is seeking a VP of Product Management to lead its Atlassian-based test products—Zephyr Scale, Zephyr Squad, and QTM4J—owning strategy, growth, and execution within the Jira-centric ecosystem. The role will define the long-term product strategy for the Atlassian test portfolio, drive adoption and marketplace growth, own roadmap prioritization, lead PMs, and collaborate with Atlassian, GTM teams, and customers and ecosystem stakeholders. Requirements include 10+ years in product management with leadership, experience in platform ecosystems or marketplaces, strong GTM and growth instincts, cross-functional and external collaboration, with Atlassian ecosystem experience strongly preferred and testing or enterprise workflow experience a plus. The Atlassian ecosystem is a critical growth engine for SmartBear, and the role aims to ensure alignment and value delivery for Jira-based workflows, with a flexible remote/hybrid work arrangement and a base salary range of $215,000–$240,000 plus performance bonuses and equity where eligible. SmartBear emphasizes an inclusive culture, global offices, awards, equal opportunity employment, and a focus on total rewards, professional development, and a collaborative, people-centered environment.
|
||||||
|
|
Senior Backend Engineer - Zephyr Enterprise
SmartBear
|
Bengaluru
India |
Not specified | Unknown | Software Engineering |
|
Is remote?:Yes
SmartBear offers award-winning development tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role is based in SmartBear’s Bangalore office with a hybrid work model, focusing on transforming Zephyr Enterprise by designing scalable Java 17 microservices that handle HTTP, REST, JSON, and XML. You will design, document, and implement new systems, write code and automated tests, contribute to system testing, and work in an Agile environment while delivering high-quality, low-latency data ingress/egress solutions and collaborating with business and technical stakeholders. Requirements include 4-7 years of hands-on Java 17+ experience, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring, microservices, databases (Relational/NoSQL), AWS stack, RabbitMQ, and experience with Jira/Atlassian; React/JavaScript is a plus. SmartBear emphasizes career growth, a people-centric culture, diversity and inclusion, equal opportunity employment, and has global offices and industry awards, with a commitment to ethical practices and making the tech world better.
|
||||||
|
|
Senior Backend Engineer - Zephyr Enterprise
SmartBear
|
Bengaluru
India |
Not specified | Unknown | Software Engineering |
|
Is remote?:Yes
SmartBear provides complete visibility for developers through tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role, based in Bangalore on a hybrid schedule, focuses on solving challenging business problems and building highly scalable Java 17-based microservices to transform Zephyr Enterprise and better meet end-user needs. Responsibilities include designing, documenting, and implementing new systems, writing product code, creating automated tests, participating in system testing, delivering high-quality software in an agile SCRUM environment, and building real-time, low-latency data ingress/egress solutions while collaborating with business and technical stakeholders. Required qualifications include 4-7 years of hands-on Java 17+ experience, a bachelor’s in CS/CE or related field, API-driven development with SOAP/REST/JSON, Spring and microservices, experience with AWS (RDS, S3, Elastic), SSDLC, and messaging with RabbitMQ; familiarity with relational or NoSQL databases, Jira, and ideally React/JavaScript. SmartBear emphasizes an inclusive culture with opportunities for growth, celebrates employees, and maintains a global footprint with offices in multiple countries including Bangalore and Somerville, MA, along with awards and a commitment to social responsibility and equal opportunity employment.
|
||||||
|
|
Manager, Customer Success
SmartBear
|
Somerville
United States |
Not specified | Unknown | Customer Success and Support |
|
Is remote?:No
SmartBear focuses on quality, delivering visibility and automation to help teams ship high-quality software, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft.
The Manager, Customer Success role in Somerville, MA (Hybrid) leads 4–6 locally based CSMs to drive retention and customer value, translating CS strategy into scalable execution and aligning with Sales, Product, and Operations.
You will build and coach a high-performing CSM team, manage goals and career development, advance team maturity, own renewal forecasts and risk mitigation, improve early risk detection, partner with Sales/Renewals, and serve as the frontline CS leader for the Boston office while influencing roadmap.
Requirements include 6–8+ years in Customer Success or similar SaaS roles, 2–4+ years leading CSMs with renewals accountability, a proven track record in retention and value realization, strong coaching and data-driven decision making, and experience in global/matrixed environments with excellent communication.
SmartBear emphasizes growth, an inclusive culture, equal opportunity employment, and transparent pay with a total rewards package; the role offers base and on-target commissions with an estimated annual cash compensation of $149,000–$165,000, plus benefits and flexible hybrid options.
|
||||||
|
|
Junior Software Engineer
SmartBear
|
Ahmedabad
India |
Not specified | Unknown | Software Engineering |
|
Is remote?:No
SmartBear offers quality-driven software solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—enhanced by SmartBear AI to improve visibility, automation, and faster delivery, trusted by over 16 million developers in 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The company is leading AI-driven workflows across the lifecycle by integrating Generative AI into products like QMetry, Reflect, and Swagger to drive value and growth velocity, with free trials available on their product page. The Junior Software Engineer role focuses on building new and ongoing AI-focused products (including an MCP framework with Agentic AI offerings) across API Design/Management, Testing, and Observability, validating new use cases, maintaining UX, performing code reviews, delivering on time, and iterating on technical designs. Required skills include 2-4 years of Python experience with Flask or FastAPI, familiarity with LLM or agent-based systems (e.g., LangChain/LangGraph), Docker and AWS deployment, GitHub, solid understanding of HTTP/REST APIs, NoSQL or vector databases a plus, and full-stack experience with TypeScript/JavaScript, plus clear English communication. Why join SmartBear: opportunities for career growth, a People and Culture-centric environment, an inclusive and values-driven workplace, global offices, industry awards, and a commitment to ethical practices and equal opportunity; #LI-AC2.
|
||||||
|
|
Director, Product Management - API
SmartBear
|
Somerville
United States |
Not specified | Unknown | Product Management |
|
Is remote?:No
SmartBear offers AI-powered visibility and automation to improve software quality and is expanding its Swagger API Testing business, trusted by millions of developers and thousands of organizations.
It’s seeking a hands-on Director of Product Management to own the strategy, execution, and growth of API testing tools, defining the vision and leading a small PM team while collaborating with Engineering, Marketing, Sales, Growth, and Customer Success.
Key responsibilities include defining a 3-year product strategy, building a cloud-native testing approach with workflow testing, CI/CD automation, scaling, and AI-assisted testing, and driving roadmap, customer discovery, and go-to-market alignment for both PLG and enterprise segments.
The candidate should have 8+ years of product management, API development/testing domain expertise, a track record of scaling cloud/SaaS products, hands-on leadership, and ability to influence cross-functionally, with preferred experience in CI/CD, test automation, developer tooling, and mentoring multiple PMs.
The role offers growth, an inclusive culture, pay transparency, and a total rewards package including base salary of $170,000–$195,000 USD plus bonuses and equity where eligible, with hybrid/remote options and offices worldwide.
|
||||||
|
|
Customer Success Manager
SmartBear
|
Somerville
United States |
Not specified | Unknown | Customer Success and Support |
|
Is remote?:No
SmartBear emphasizes quality as the foundation for great software and provides visibility and automation to help teams deliver high-quality software faster, serving over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Customer Success Manager role involves owning and expanding enterprise relationships, positioning SmartBear as a strategic partner, aligning solutions to customer business goals, and collaborating across the full lifecycle from onboarding to renewal. Key responsibilities include proactively engaging customers, monitoring usage and health metrics, conducting regular business reviews, acting as the voice of the customer to influence product and experience, and partnering on renewals and upsell opportunities. Ideal candidates have 3–5 years in customer success or account management in software, strong communication and analytical skills, a collaborative cross-functional mindset, and the ability to learn technical concepts quickly. SmartBear highlights growth, an inclusive culture, hybrid work options, pay transparency, and a total rewards package, with an estimated annual cash compensation (base + on-target commission) of $105,500–$115,000 USD for this role.
|
||||||
|
|
Channel Manager, Atlassian Partnerships
SmartBear
|
Galway
Ireland |
Not specified | Unknown | Sales |
|
Is remote?:No
SmartBear believes quality is the foundation of great software and provides visibility and automation to development, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager, Atlassian Partnerships role aims to accelerate revenue growth across the Atlassian ecosystem through strategic partner enablement, partner recruitment, structured sales and technical enablement, co-marketing and co-selling, while serving as an advocate and leader for SmartBear in the Atlassian community across EMEA. You will lead SmartBear’s regional partner activity in EMEA, oversee and scale the solution partner community via the enablement team, drive readiness, certifications, co-selling motions, and partner marketing, accelerate Marketplace growth, and advise on regional partner program needs while aligning with product, marketing, and revenue leadership; you will steward EMEA partner performance and Marketplace KPIs with strategic insights for senior leadership. The role requires 5+ years in leadership of strategic partnerships, channel sales, or marketplace growth, deep Atlassian ecosystem knowledge, proven success building and scaling partner relationships that drive revenue, strong communication and executive-level presentation skills, and experience designing enablement content and training; nice-to-have items include existing Atlassian Solution Partner relationships, SaaS marketplace experience, sales or sales engineering background for dev/IT tools, familiarity with SmartBear products and PRM platforms. Why join SmartBear: opportunities for career growth, a People and Culture-led, inclusive environment, a commitment to ethics and social responsibility, and a global footprint with offices worldwide and industry awards, all while supporting a diverse, respectful workplace and equal opportunity employment.
|
||||||
|
|
Backend Engineer - Zephyr Enterprise
SmartBear
|
Bengaluru
India |
Not specified | Unknown | Software Engineering |
|
Is remote?:Yes
SmartBear provides a suite of developer tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft.
The Backend Engineer - Zephyr Enterprise role is based in Bangalore with a hybrid model and focuses on solving challenging business problems and building scalable, highly available applications using Java 17.
Responsibilities include designing, documenting, and implementing new systems and enhancements, building real-time, low-latency data ingress/egress solutions, creating automated tests, contributing to system testing, and collaborating with business and technical stakeholders in an Agile environment.
Qualifications include 1+ years of hands-on Java 17 experience, a relevant bachelor’s degree, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring and microservices, experience with relational or NoSQL databases, AWS (RDS, S3, Elastic Cache), RabbitMQ, and SCRUM/JIRA; React/JavaScript is a plus.
SmartBear promotes an inclusive, people-centric culture with opportunities for growth, a global office network, equal opportunity employment, and values such as being smart, open, driven, accountable, and curious.
|
||||||
|
|
Accepting Applications for Future Opportunities - Renewals Specialist
SmartBear
|
Somerville
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
SmartBear delivers visibility tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million developers across more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Renewals Specialist role will build enduring customer relationships, act as a trusted advisor, and drive retention and loyalty as the company experiences significant growth and global expansion. Responsibilities include strategically engaging with customers to align goals with solutions, ensuring retention and lifetime value growth, driving adoption to maximize license utilization, onboarding, and expanding accounts through needs identification and cross-selling. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management or customer success experience, strong customer focus and communication, ability to consult remotely or onsite, and a collaborative team approach. SmartBear emphasizes growth, culture, and equal opportunity, offering total rewards with a base salary plus on-target commission, with estimated annual cash compensation of $80,000–$85,000, plus benefits and flexible/hybrid work options.
|
||||||