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Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity, with a Bengaluru office in India and remote options for eligible candidates under TEAM anywhere. The company’s mission is to unleash the potential of every team, and it has built Jira, Confluence, and Bitbucket to support teamwork across diverse teams and processes. The text describes the Search Platform team, which powers Rovo Search and cross-product search, aiming to make data across Atlassian and third-party apps securely searchable with an insanely fast, scalable enterprise-grade search infrastructure. In this Software Engineer role, you’ll tackle complex problems from technical design to launch, plan large projects, solve architecture challenges, lead code reviews and documentation, fix high-risk bugs, set the standard for meaningful reviews, partner with other engineering teams on company-wide programs, and mentor junior engineers. The environment emphasizes the ShipIt philosophy and rapid AI advancement, and your work is positioned to directly impact customers and humanity, akin to NASA’s Rover and Cochlear’s mission.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country with a legal entity, including remote opportunities from India through the Bengaluru office under a TEAM anywhere approach. Atlassian India is guided by the mission to unleash the potential of every team, with well-known products like Jira, Confluence, and Bitbucket that support teamwork across diverse processes. The Search Platform team powers all of Rovo Search and search across Atlassian products, aiming to securely and reliably make data searchable through a fast, globally scalable, enterprise-grade infrastructure, with Rovo AI relying on search for knowledge access. The role embraces the ShipIt philosophy and involves handling complex problems from design to launch, planning large projects, solving architectural challenges, leading code reviews, fixing high-risk bugs, setting standards, and partnering across engineering teams on company-wide programs. It also includes mentoring junior team members and transferring depth of knowledge across programming languages to excel as a Software Engineer.

The Technical Account Manager role at Zendesk acts as an extension of major customer teams, combining technical expertise with business insight to maximize value from Zendesk by understanding client strategy, advising on implementation approaches, and designing technical solutions, while partnering with clients and internal teams rather than performing implementations themselves. Core responsibilities include building relationships across organizational levels, documenting CX/EX ecosystems and architectures, creating tailored Customer Technical Roadmaps, conducting regular reviews, coordinating Zendesk resources for implementations, resolving critical issues, advocating for customer needs with product teams, and collaborating with TAM peers for continuous improvement. Required qualifications include deep knowledge of Zendesk products and environments, 10+ years of technical experience (at least 5 in enterprise settings), a proven track record leading technical initiatives, service management and customer/employee experience expertise, strong customer-facing leadership, excellent cross-level communication, SaaS, API, and workflow understanding, and expertise in at least one industry vertical. The role demands strategic vision to identify unrecognized opportunities, the ability to translate business objectives into technical roadmaps, skills to deliver measurable ROI, forward-thinking adaptability to technology shifts, and leadership to align multiple stakeholders with competing priorities, along with continuous learning. Zendesk offers a hybrid, inclusive workplace with location eligibility limited to Karnataka or Maharashtra, equal opportunity and accommodations, AI screening disclosures, and a commitment to diversity and inclusion, inviting candidates to build a long-term career while making a meaningful impact on client outcomes.

Zendesk is seeking a visionary Regional Vice President of Sales Engineering to lead and scale a world-class team, bridging advanced AI capabilities with enterprise value and driving expansion into new enterprise markets. The role involves partnering with Regional VPs of Sales to land large, complex accounts, designing pre-sales blueprints, and establishing PoC/pilot standards to improve technical win rates and post-sale adoption. It emphasizes developing and mentoring a high-performance pre-sales organization and serving as the region’s AI and CX thought leader with executive presence for large enterprise pitches. Qualifications include a Bachelor’s in CS/CE (MBA a plus), 8 years in managing pre-sales/sales engineering teams with at least 3 years managing people-managers in enterprise SaaS, deep CX domain expertise, strong enterprise architecture and cloud (AWS) knowledge, data privacy/security, complex integrations, and a solid grounding in Generative AI/LLMs, plus public speaking and a commercial mindset. Zendesk highlights autonomy, hybrid work, an inclusive culture, equal opportunity employment, and accommodations for disabilities, along with AI screening of applicants.

Zendesk is seeking a technical Sales Engineer for their presales team who will write code, configure API integrations, and build production-ready POCs to demonstrate Zendesk’s AI capabilities. The role involves delivering customized demonstrations, building API integrations across complex client stacks, validating security/architecture, and developing reusable internal tooling to accelerate the field team. Required qualifications include a bachelor’s degree in a technical field, 2-4 years in a technical client-facing role or hands-on software development, proficiency with JavaScript/Python/Node.js and REST/SOAP APIs, and willingness to travel 30-50%. Preferred qualifications include familiarity with cloud ecosystems, the ability to present technical concepts to technical and non-technical audiences, and a portfolio of personal projects. Applicants must be physically located in Mexico City or Estado de Mexico, Zendesk offers hybrid work, and the company emphasizes fairness, equal opportunity, and accommodation for disabilities, with AI potentially used to screen applicants.

Zendesk is seeking an Enterprise Account Executive for the Bay Area to grow enterprise customers by selling AI-driven CX and automation solutions and expanding Zendesk’s footprint in strategic accounts. You’ll drive revenue by acquiring new enterprise customers in the region, creating quarterly territory plans, expanding AI adoption, managing multi-month, value-focused deals, and building trusted executive relationships across cross-functional teams. Requirements include 8+ years in cloud/software B2B sales or solution engineering with a proven record of enterprise deal success, ability to navigate long sales cycles and executive stakeholders, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel within the Bay Area. Compensation features an annualized OTE of $340,000–$510,000 with a 50/50 base/commission split, potential bonuses, and a hybrid work model with some in-office time. Zendesk highlights AI-powered CX, a commitment to diversity and inclusion, equal opportunity employment, accommodations for disabilities, and notes that AI screening may be used in the hiring process.

Zendesk is seeking a Commercial Account Executive to help power AI-first B2B SaaS transformation for customers in Western Australia and South Australia, aligning with its mission to enable exceptional service. The role focuses on new customer acquisition and expanding partnerships in the mid-market, while helping business leaders realize ROI from AI-powered CX and EX solutions and building meaningful relationships with VP and C-level decision-makers. You’ll develop strategic territory plans, build a data-driven pipeline, and collaborate with Solution Engineers, Marketing, Customer Success, and leadership to deliver seamless outcomes. Ideal candidates bring B2B SaaS sales experience (mid-market or complex deals), a consultative approach, enthusiasm for AI, ownership and curiosity, and willingness to travel within WA/SA, with bonus points for tools like Salesforce, Clari, Gong, Tableau/Looker, or CX/EX software experience. Zendesk emphasizes hybrid work, equal opportunity and inclusion, may use AI screening in hiring, and offers accommodations upon request.

Zendesk is seeking an Enterprise Account Executive for North & East India to drive top-line revenue by acquiring new enterprise customers and expanding existing partnerships in the SaaS space. The role involves creating quarterly territory plans, cross-selling, managing C-level relationships, and leading complex, multi-month sales cycles with proof-of-concept stages to build a robust pipeline and accurate forecast. Candidates should have a BA/BS or equivalent, 10+ years in cloud/software B2B sales with a proven quota track record, experience selling to VP/C-level executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. The position lists the NCR region as the base but notes Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra, with a hybrid work model and travel requirements. Zendesk emphasizes fairness, inclusion, and equal opportunity, notes that AI screening may be used, and offers accommodations for applicants with disabilities upon request.

Zendesk is seeking an experienced product manager to lead AI-augmented product experiences, including the notifications platform for agents and admins, with a focus on KPI-driven customer service outcomes. The role requires defining strategy and roadmaps, working cross-functionally with engineering, design, data science, marketing, and other teams, and gathering insights from 130k+ customers to design scalable solutions. Key responsibilities include delivering inspiring product leadership, shaping 0-1 features, owning KPIs, and fostering a culture of product excellence and customer-centricity. Qualifications include a bachelor’s degree in CS (or related field), 5+ years in B2B SaaS product management with AI experience, strong technical and leadership skills, and excellent communication and analytical abilities. The position is hybrid and based in Karnataka or Maharashtra, India, with equal opportunity hiring and accommodations for disabilities; AI-driven screening may be used, and candidates must be physically located to work from the specified Indian states.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and is guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while promoting a respectful, inclusive culture in a hybrid workplace. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care) and serves more than 100 million users worldwide, making it the most-used visual collaboration platform by the Fortune 500, with customers such as Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. They are seeking a Solutions Engineer for the EMEA team in Amsterdam to serve as the technical lead, bridging complex business problems and elegant solutions, partnering with Enterprise Sales, delivering high-impact demonstrations, conducting technical discovery, leading pilots and workshops, and translating customer feedback into product roadmap input. Requirements include 5+ years in a Solutions Engineer or similar role, exceptional communication and presentation skills, a dynamic, flexible approach, a collaborative, results-oriented mindset, and a willingness to travel, with a hybrid position based in Lucid’s Amsterdam office two days per week (Tuesday and Thursday). Preferred qualifications include experience with process strategy and design, process mining or automation, continuous learning about AI and tech trends, digital transformation in large enterprises, hands-on coding or advanced data manipulation, and fluency in a major European language (German is a strong plus).

Lucid Software is a leader in visual collaboration with products Lucidchart, Lucidspark, and airfocus, valuing innovation, excellence, empowerment, initiative, ownership, and teamwork while fostering a respectful, inclusive culture in a hybrid work environment. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 customers, with partnerships with Google, Atlassian, and Microsoft. The company is hiring a Sales Engineer for the EMEA team in Amsterdam to act as the technical lead, bringing Lucid’s visual collaboration suite to large enterprise clients and bridging complex business problems with elegant solutions. Responsibilities include delivering tailored technical demonstrations, conducting deep technical discovery, leading pilots and onsite workshops with ROI criteria, serving as the product SME, and translating customer signals into actionable feedback for the roadmap while scaling impact through reusable assets. Requirements include 5+ years in a customer-facing enterprise role, exceptional communication and presentation skills, adaptability, a solution-oriented, collaborative mindset, and willingness to travel; the role is hybrid in Amsterdam two days per week, with preferred qualifications in process strategy and design, process mining, digital transformation, coding or data manipulation, and fluency in a major European language (German a plus).

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model. The company emphasizes core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering a diverse, respectful, and inclusive environment. As a Security Analyst, you will protect corporate assets and world-class web applications, focusing on day-to-day GRC operations, third-party risk assessments, and maintaining SOC 2 and ISO 27001 compliance to champion customer trust. Responsibilities include conducting vendor risk assessments, responding to security questionnaires, tracking evidence for audits, proactively identifying threats, delivering security awareness training, and partnering with Legal, Engineering, IT, Finance, and HR to enforce security policies. Requirements include a bachelor's degree, 3+ years of third-party risk management and GRC experience, knowledge of security frameworks (e.g., NIST 800-53, ISO 27001, SOC 2), strong communication and cross-functional collaboration skills, and preferred qualifications such as SaaS/cloud experience, certifications (CRISC, CISSP, CISA, etc.), cloud proficiency, and familiarity with AI-enabled automation.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture grounded in teamwork, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusion. The Security Analyst role focuses on day-to-day governance, risk, and compliance (GRC) operations, third-party risk assessments, and safeguarding customer trust to protect the business and assets. Responsibilities include conducting third-party risk assessments, responding to vendor security questionnaires, collecting evidence for SOC 2 and ISO 27001 audits, identifying threats, delivering security awareness training, ensuring regulatory compliance, and tracking security metrics while collaborating with Legal, Engineering, IT, Finance, and HR. Requirements include a bachelor’s degree in information security, business management, or related fields, 3+ years of experience in third-party risk management/GRC, familiarity with NIST 800-53, ISO 27001, SOC 2, strong organizational and communication skills, and ability to translate security concepts for non-technical teams. Preferred qualifications include SaaS/cloud experience, knowledge of cloud environments (AWS, GCP, or Azure), relevant certifications (CRISC, CISSP, CISA, etc.), experience with process improvement and automation of GRC, and the ability to use AI tools to enhance workflows.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it builds a culture around innovation, excellence, empowerment, initiative and ownership, with teamwork prioritized over ego and a commitment to diversity, respect, and inclusion. The company is hybrid, supporting remote work, office options, or a mix, and has earned awards such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, while serving over 100 million users and partnering with Google, Atlassian, and Microsoft. They are seeking a hands-on, self-driven Sales Enablement Manager for EMEA to lead onboarding, coaching, and development of high-impact enablement programs for Sales teams, collaborating with EMEA sales leaders, frontline managers, cross-functional partners, and global enablement peers. Responsibilities include acting as the primary enablement partner for all EMEA sales roles, customizing global programs for regional needs, designing live workshops, coaching, onboarding new hires, creating enablement assets, and using data-driven insights and AI to measure and improve impact, including metrics like time-to-productivity and quota attainment. Requirements include 4+ years in SaaS sales enablement or related roles, proven coaching results, formal coaching certification preferred, experience with AI tools, familiarity with MEDDPICC/Challenger/ValueSelling, proficiency with Salesforce, Gong, ZoomInfo, strong facilitation and communication skills, English fluency, and a hybrid Amsterdam-based role with two in-office days (Tue and Thu); German strongly preferred and Dutch optional.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, ownership, initiative, and teamwork in a diverse, inclusive culture. It operates as a hybrid workplace, promoting work-life balance with remote and office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People Companies that Care. Lucid serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, and collaborates with partners such as Google, Atlassian, and Microsoft. The Technical Product Support Specialist role on the Customer Operations team involves front-line customer interaction, cross-functional collaboration, building and managing a Lucid product community, creating help center content, and driving product improvements based on feedback and analytics. Requirements include 2 years of experience or a bachelor’s degree, strong ownership, ability to work independently and across teams, excellent communication and analytical skills, and a hybrid in-person presence at the South Jordan, UT office two days per week, with preferred qualifications in system optimization, project management, mentoring, UX, and experience with AI agents or LLMs.

Lucid Software leads in visual collaboration and work acceleration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego within a diverse and inclusive environment. Lucid is a hybrid workplace that supports a healthy work-life balance by allowing remote work, in-office, or a mix depending on role and team needs. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by more than 100 million users worldwide with customers including Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. As a Technical Product Support Specialist on the Customer Operations team, you will be on the front lines with customers, drive solutions through professional communication and cross-functional collaboration, help launch new products and features, and own relationships between Lucid products and users. Responsibilities include developing product expertise, troubleshooting issues, collaborating with Engineering and Product Management on bugs, growing and managing a Lucid product community, creating high-quality Help Center and education content, and analyzing user data to improve content and user experience, while the role requires 2 years of experience or a Bachelor’s degree, independent and cross-functional work, strong written and verbal communication, analytical skills, and a hybrid Raleigh, NC arrangement two days per week (Tuesday and Thursday), with preferred qualifications in system optimization, basic project management, mentoring, UX principles, and experience with AI agents or LLMs.

The Innovation Architect sits within Miro’s Professional Services organization, specifically the MOST (Miro Optimization Services & Training) program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale how teams collaborate. The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations, lead AI workflow advisory, facilitate executive workshops, drive adoption and change management, track progress, surface risks, and contribute reusable delivery assets. Requirements include 6+ years in enterprise-focused consulting/change management/PS, experience leading structured discovery with VP-level stakeholders, familiarity with collaboration governance and APIs/integrations, fluency in Miro or similar tools, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. Benefits and culture include a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend) and a diverse, inclusive environment aligned with Miro’s mission to empower teams, with location-specific details and a recruitment privacy policy governing applicant data.

The Innovation Architect sits in Miro’s Professional Services within the MOST program, a subscription-based enterprise offering that provides 240 hours per year of Miro experts to design, implement, and scale collaboration for customers. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current work, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap plus AI workflow advisory. You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations (workspace governance, access models, naming, lifecycle management), facilitate executive and cross-functional workshops, and drive adoption with change management. Requirements include 6+ years in consulting/change management/PS for enterprise, proven discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, experience designing AI-powered workflows, and strong cross-functional/technical fluency (APIs/integrations). Benefits include equity and wellbeing benefits, a WFH equipment allowance, an L&D stipend, and a culture that emphasizes diversity, belonging, and collaboration across a global team.

The Innovation Architect is part of Miro's Professional Services MOST program, which offers enterprise customers 240 hours per year to collaborate with Miro experts on designing, implementing, and scaling their teamwork. This role provides the strategic and architectural layer, running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap tied to business outcomes, including AI workflow advisory. Responsibilities include owning the solution roadmap across a portfolio, architecting end-to-end Miro implementations (workspace governance, access, naming, lifecycle), leading AI-powered workflow optimization, facilitating executive and cross-functional workshops, driving adoption through change management, tracking progress while surfacing risks, and creating reusable delivery assets. Requirements are 6+ years in consulting/change management/enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar platforms, hands-on AI workflow design, ability to simplify complex topics for non-technical audiences, and strong technical fluency with APIs and enterprise IT ecosystems. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and the opportunity to join a diverse, mission-driven team at Miro, a global company with a collaborative culture.

The Innovation Architect is a role within Miro's MOST program, a subscription-based enterprise services offering, responsible for turning customer goals into a concrete, sequenced 240-hour annual plan and leading discovery, governance design, and AI workflow advisory across complex accounts. They own the solution roadmap for a portfolio of MOST accounts, run structured discovery, map operating models, and architect end-to-end Miro implementations including workspace governance, access models, naming conventions, and lifecycle management at scale. They also lead AI workflow advisory as a core workstream, diagnosing collaboration inefficiencies and designing intelligent automated solutions using Miro's AI and integrations, while facilitating executive sessions and driving change management to promote adoption. Requirements include 6+ years in consulting/change management/PS with enterprise experience, proven ability to conduct discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow design, and strong cross-functional and technical fluency (APIs/integrations) with the ability to explain complex topics to non-technical audiences. The role offers global benefits (including equity, wellbeing, equipment allowance, and an annual Learning & Development stipend) with location-specific variations, underscored by Miro's culture of belonging, collaboration, and empowerment of teams.

The Innovation Architect is part of Miro's Professional Services in the MOST program, a subscription-based offering that gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate, and they work alongside CSMs, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements across complex accounts. The role fills the gap of translating high-level goals into a concrete, sequenced plan inside Miro, acting as the strategic and architectural layer of a MOST engagement by running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a roadmap for how the 240 hours are allocated, including leading AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, conducting structured discovery, architecting end-to-end Miro implementations with workspace governance, access models, naming conventions, and lifecycle management, leading AI-powered workflow optimization, facilitating executive and cross-functional workshops, driving adoption through change management, tracking outcomes, surfacing risks, and contributing reusable assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, working knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on experience designing AI-powered workflows, ability to simplify complex topics for non-technical audiences, comfort working across IT/Product/Design/Strategy/PMO with competing priorities, and strong technical fluency with APIs and enterprise IT ecosystems. What’s in it for you: global benefits including equity, wellbeing, a WFH equipment allowance, and an L&D stipend; a diverse team; location-specific benefits; and a description of Miro’s mission and culture, including its focus on belonging, collaboration, and ongoing growth across 100M+ users and 250,000 companies, with recruitment privacy policy noted.

The Innovation Architect is part of Miro’s MOST program in Professional Services and provides the strategic and architectural layer that translates enterprise goals into a structured, 240-hour-per-year plan, leading discovery and governance design for complex accounts. They own the solution roadmap across a portfolio, design end-to-end Miro implementations (workspace governance, access models, naming conventions, lifecycle management), and lead AI workflow advisory to create intelligent, repeatable collaboration systems. They facilitate executive and cross-functional workshops, drive adoption through change management, track progress against outcomes, surface risks early, and deliver reusable assets to raise consistency and reduce time-to-value. Requirements include 6+ years in consulting or enterprise services, experience leading structured discovery with VP-level stakeholders, governance and enterprise-scale collaboration expertise, fluency in Miro or similar platforms, hands-on AI-powered workflow design, and familiarity with APIs and enterprise IT ecosystems, with the ability to simplify complex topics for non-technical audiences. Miro offers a global benefits package including equity and a learning stipend, and emphasizes diversity, belonging, and collaboration across a supportive, inclusive environment, with location-specific benefits as applicable.

The Innovation Architect sits within Miro's Professional Services organization, specifically the MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year of expert support and works with Customer Success Managers, Technical Architects, and Engagement Managers on complex accounts. The role serves as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced year-long roadmap that also includes AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, running structured discovery, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), leading AI workflow optimization, facilitating executive and cross-functional sessions, driving adoption through change management, tracking outcomes, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or comparable platforms, hands-on experience designing AI-powered workflows, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with strong API/integration fluency. What’s in it for you: a global benefits package (including equity, wellbeing, equipment allowance, and an L&D stipend), a diverse team, location-specific benefits, and the opportunity to contribute to Miro’s mission of empowering teams in a culture of belonging and collaboration.

The Innovation Architect sits within Miro’s MOST program, a subscription-based professional services offering for enterprise customers that provides 240 hours per year to work with Miro experts. The role fills the gap of translating strategic goals into a concrete, sequenced plan, acting as the strategic and architectural layer that leads discovery, designs governance and collaboration infrastructure, and builds the 240-hour roadmap, including AI workflow advisory. You’ll own the solution roadmap for a portfolio, run structured discovery, architect end-to-end Miro implementations with governance and lifecycle management, lead AI workflow advisory, facilitate executive and cross-functional workshops, drive adoption through change management, track outcomes, and contribute reusable delivery assets. Requirements include 6+ years in consulting or professional services supporting enterprise organizations, experience leading discovery with VP-level stakeholders, knowledge of enterprise collaboration governance, fluency in Miro or comparable tools, hands-on experience designing AI-powered workflows, the ability to simplify complex topics for non-technical audiences, cross-functional collaboration across IT/Product/Design/PMO, and strong API/integration fluency. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity and inclusion, a global culture, and location-specific benefits; recruitment privacy applies.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. This role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a 240-hour, outcomes-driven roadmap, while also leading AI workflow advisory to create intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), and facilitating executive and cross-functional workshops, with change management driving adoption. They also track progress against defined outcomes, surface risks, and contribute reusable assets to raise consistency and speed future engagements, requiring 6+ years in consulting/PS, structured discovery experience with VP-level stakeholders, governance knowledge, fluency in Miro or similar tools, and strong cross-functional/IT fluency capable of simplifying complex topics for non-technical audiences and working across IT, Product, Design, Strategy, and PMO. In return, Miro offers global benefits (including equity, wellbeing, a WFH equipment allowance, and an L&D stipend) and emphasizes belonging and inclusion as part of its mission to empower diverse teams.

The Innovation Architect sits in Miro's Professional Services organization within the MOST program, which provides enterprise customers 240 hours per year to design, implement, and scale collaboration. The role serves as the strategic and architectural layer of MOST engagements, running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building a year-long roadmap plus leading AI workflow advisory. Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations, leading AI workflow optimization, facilitating executive and cross-functional workshops, driving adoption through change management, tracking outcomes, and creating reusable assets. Requirements include 6+ years in consulting/change management/PS for enterprise-scale work, experience with structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow design, ability to simplify complex topics for non-technical audiences, cross-functional collaboration, and strong API/integration fluency. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, and Miro emphasizes diversity and belonging while describing its mission to empower teams and serve over 100M users and 250,000 companies.

This role is for a Software Support Team Lead who will guide, mentor, and support a team of Software Support Engineers, managing day-to-day operations, performance management, and talent development including hiring, onboarding, and training materials. You will work with the Head of Product Support and Support Operations Manager to monitor SLAs and KPIs, analyze trends, manage workload and leave, and drive operational improvements to enhance customer support. You will act as a key escalation point for complex tickets and incidents, lead incident management and post-mortems, address commercial risk, and collaborate cross-functionally with Customer Success, Product, and Development to drive improvements. The role requires strong leadership and collaboration, including standing up stand-ups, workshops, fostering an inclusive culture, building relationships, and translating business/product strategy into actionable updates for the team. A good understanding of coding (Groovy/JavaScript) is essential due to product capabilities, and you will contribute to tooling/automation, knowledge base content, internal docs, and ongoing training.

Figma is expanding its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration with real-time collaboration from anywhere. The software engineering internship, starting January 4, 2027 and based in Figma’s San Francisco or New York hubs, pairs interns with small embedded teams and mentors and aligns roles with interests across product, platform/infrastructure, security, or an open-exploration track to create the strongest possible match. Interns will be fully embedded on an engineering team, collaborate across disciplines, build and ship features, tooling, or infrastructure, and deliver a project by the end of the internship, with past examples including FigJam diagramming improvements, smart selection, and shared fonts. Applicants should have experience writing clean code in at least one major language, solid CS fundamentals, problem-solving experience, familiarity with AI-assisted development tools, and strong communication, and they’re encouraged to apply even if their past experience doesn’t perfectly align. The internship offers $55 per hour, a housing stipend, travel reimbursement, and requires in-person onboarding; Figma is an equal opportunity employer with accommodations available and a policy that candidates must keep cameras on during video interviews, with a privacy notice for applications.

Figma is hiring an executive communications manager to shape the company’s story and how its executives convey it, building narrative platforms and partnering with leaders to turn ideas into compelling points of view. The role is heavy on writing (essays, keynotes, social posts, op-eds) and strategy (audience targeting, story travel, measurement, experimentation), reporting to the VP of Communications and based in San Francisco or New York. Ideal candidates have extensive experience crafting executive narratives across formats and audiences, executive presence and influence, and media relations, with comfort working in ambiguity; a journalism or editorial background and tech/product design experience are pluses. Compensation includes a base salary range of $153,000–$269,000 plus equity and a broad benefits package (health, dental, vision, retirement, parental leave, mental health benefits, PTO, sick leave, and incentive/bonus plans where applicable). Figma emphasizes diversity and equal opportunity, offers accommodations for applicants with disabilities, and outlines candidate privacy and onboarding/interview practices (cameras on for video interviews and in-person onboarding).

Atlassian supports flexible work locations globally and is evolving its growth model by turning its AI-powered Jira, Confluence, Loom, and Rovo platform into an enterprise go-to-market. The role is Regional Marketing Manager for LATAM, with a primary focus on Brazil, responsible for generating pipeline for sales and turning regional activities into opportunities. You will own the regional pipeline target, diagnose performance gaps, and translate global narratives into locally resonant proof points, customer stories, and campaigns in partnership with sales leadership. You will leverage AI tools to inform strategy, personalize at scale, accelerate campaigns, and influence priorities across central teams while representing LATAM in planning. You will collaborate across ABM, demand gen, events, partner marketing; manage partner co-marketing; coordinate the regional calendar; measure performance; and adapt global content to ensure local relevance.

- Atlassian offers flexible work locations and hires in any country where it has a legal entity. - The company is at an inflection point, shifting from a product-led growth model to an enterprise go-to-market on top of a large installed base, with AI powering its platform (Jira, Confluence, Loom, Rovo). - The Regional Marketing Manager for LATAM (primarily Brazil) is responsible for owning the regional marketing strategy and pipeline generation for sales, with accountability for whether the region hits its numbers. - Key duties include diagnosing performance gaps, translating global AI/platform narratives into locally resonant campaigns, collaborating with sales, demand gen, events, and partners, and leveraging AI tools to inform strategy and accelerate performance. - The role also requires aligning regional priorities with central teams, shaping global campaigns from regional insights, coordinating ABM/demand/gen/events/partner marketing, managing the regional calendar, and measuring and reporting regional performance.

Atlassians can work in an office, from home, or in a mix, with a distributed-first setup that supports personal goals, and interviews and onboarding are conducted virtually. This is a remote position but you must be located in the UK or Netherlands, and we cannot sponsor visas; candidates must have the right to work there without sponsorship. The future team comprises Sales Development Representatives who partner with Account Executives to build a Mid-Market sales pipeline, working closely with Sales Operations and Marketing, and you will report to a Sales Development Manager. Responsibilities include outbound prospecting, carrying quota, converting prospects into pipeline, qualifying leads, performing cold calls and other outreach, and collaborating to develop lead-generation strategies while navigating objections. You will articulate the product value, write personalized emails, build pipeline with Enterprise Advocates and Enterprise Marketing, and use tools like Salesforce, Gong, Outreach, and LinkedIn Navigator.

- Atlassians have flexible work options (office, home, or hybrid) and can be hired in any country where the company has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. - This is a remote position, but the role requires you to be located in the UK or Netherlands, and Atlassian cannot sponsor visas—candidates must have the right to work there without sponsorship. - The role is Sales Development Representative, partnering with Account Executives to build a mid-market sales pipeline while coordinating with Sales Operations and Marketing, reporting to a Sales Development Manager. - Responsibilities include outbound prospecting, quota-bearing activities, qualifying leads through proactive outreach and research, and conducting cold calls and emails to engage decision makers; you will collaborate across teams to develop lead generation strategies and navigate objections with value-driven messaging. - You will articulate the value proposition, write personalized emails to delight customers, build your pipeline with Enterprise Advocates and Marketing teams, and use tools such as Salesforce, Gong, Outreach, and LinkedIn Navigator.

At Atlassian, employees can work from an office, home, or a hybrid setup, with interviews and onboarding conducted virtually as part of a distributed-first approach; the role is remote but located in the UK or Netherlands, and visa sponsorship is not offered. The position is for Sales Development Representatives who partner with Account Executives to build the mid-market sales pipeline, coordinating with Sales Operations and Marketing, and reporting to a Sales Development Manager. Responsibilities include outbound prospecting, quota carrying, qualifying leads through proactive outreach and research, and conducting cold calls and emails to engage decision-makers. You will collaborate with sales, marketing, partners, and operations to develop lead generation strategies, navigate objections with value-driven messaging, and articulate the product’s value proposition. The role also requires experience engaging with prospects, writing personalized emails, building pipeline with Enterprise Advocates and Enterprise Marketing, and using tools like Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible, distributed-first work arrangements with virtual interviews and onboarding, and can hire people in any country where they have a legal entity, though this is a remote position. However, this role requires you to be located in the UK or Netherlands to help teams work effectively, and candidates must have the right to work there without visa sponsorship. Your future team involves partnering with Account Executives to build a sales pipeline for the Mid-Market customer base, in close coordination with Sales Operations and Marketing, and you will report to a Sales Development Manager. Responsibilities include outbound prospecting, quota-bearing activities, qualifying leads through proactive outreach and research, conducting cold calls and emails to engage decision makers, and navigating objections with value-driven messaging. You will articulate the product’s value proposition, build your pipeline with Enterprise Advocates and Marketing, and use tools such as Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible, distributed-first work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding. They’re seeking an exceptional Solutions Engineer to address complex customer challenges and secure enterprise deals, collaborating with the enterprise sales team and regional channel partners to understand customer needs and drive closure. The team serves over 300,000 customers like NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value selling and a culture described as “play as a team,” where employees work with Atlassian, not just for Atlassian. Responsibilities include strategic technical engagement, identifying cross-product opportunities, solving technical problems, acting as a product expert, delivering value-driven demonstrations, leading technical sales, collaborating with sales, and gathering customer feedback for product improvements. Qualifications include a bachelor’s degree (or equivalent), 8+ years in presales or solution engineering, deep knowledge of Atlassian’s product suite, proven ability to deliver impactful demos, identify expansion opportunities, and strong collaborative, organized, and communicative skills.

Atlassian offers flexible, distributed-first work with virtual interviews and onboarding, and they hire in any country where they have a legal entity. They’re seeking an exceptional Solutions Engineer to address complex enterprise challenges and drive significant deals by collaborating with the enterprise sales team and regional channel partners to understand customer needs and move opportunities to closure. The team serves over 300,000 customers, emphasizes value selling and teamwork, and focuses on enterprise solutions that leverage cloud and AI to transform business outcomes. Responsibilities include strategic technical engagement, identifying cross-product opportunities, solving technical problems, acting as a product expert, delivering value-driven demonstrations, leading technical sales, collaborating with sales, and collecting customer feedback to influence product improvements. Qualifications require a bachelor’s degree or equivalent, 8+ years in presales/solution engineering or related roles, deep knowledge of Atlassian’s product suite, proven experience with demos and technical evaluations, the ability to identify expansion opportunities, and strong communication and collaborative, problem-solving skills.

Atlassian offers flexible work locations (office, home, or hybrid), hires in any country where they have a legal entity, and conducts interviews and onboarding virtually as part of being a distributed-first company. They are seeking an exceptional Solutions Engineer who will work with the enterprise sales team and regional channel partners to understand customer needs, strategize, deliver compelling demonstrations, and drive significant enterprise deals that meet client needs and fuel Atlassian’s growth. The team serves over 300,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes value selling and a “play as a team” culture where employees work with Atlassian, not for Atlassian, with high earnings potential in enterprise opportunities around cloud and AI. Responsibilities include strategic technical engagement with sales, identifying cross-product opportunities, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy. Qualifications include a bachelor’s degree or equivalent, 8+ years in presales/solution engineering or related customer-facing tech roles, deep knowledge of Atlassian’s products and their business value, proven demos and technical evaluations, ability to identify expansion opportunities, and strong collaboration and communication skills with a hands-on, execution-focused mindset.

Figma is expanding its Business Development & Partnerships team to advance company goals by partnering with others to augment product experiences, drive user engagement, accelerate growth, distribute products, and raise brand awareness. The role owns end-to-end relationships for a small portfolio of 3-5 strategic technology partners and builds living partnership strategies, roadmaps, stakeholder maps, and executive relationship plans. It leads cross-functional workstreams with Product and Engineering to prioritize integrations, coordinates early access to platform capabilities, and manages commercial terms, risk, escalations, and go-to-market plans with Marketing and Communications for joint launches and events. Requirements include 10+ years of experience, with 5+ years managing large, strategic technology partnerships end-to-end, strong communication and the ability to translate business and technical concepts, plus cross-functional collaboration in fast-moving environments; experience with enterprise software or multi-product platform partnerships is a plus. Figma notes its commitment to inclusion, offers equity and comprehensive benefits with a base salary range of $169,000–$296,000, remote or US hub work options, accommodations for disabilities, and a candidate privacy notice, along with a policy that interviews require cameras on and onboarding is in person.

Figma is growing its Business Development & Partnerships team to advance company goals by partnering with external builders and solution partners, expanding product experiences, driving user and revenue growth, and raising brand awareness. The role owns the end-to-end relationship for a small portfolio of 3–5 strategic technology partners, develops living partnership strategies and roadmaps, and leads cross-functional efforts with product and engineering to prioritize integrations and deliver against roadmaps. It also handles commercial terms, complex contract negotiations, risk management, and go-to-market plans with Marketing and Communications for joint launches and co-marketing opportunities, plus executive briefings to align stakeholders and track impact. Candidates should have 10+ years of experience with at least 5 in managing large, strategic technology partnerships end-to-end, strong executive communication, cross-functional collaboration, and the ability to operate in fast-moving, ambiguous environments; experience with enterprise software or large multi-product platform partnerships is a plus. The job can be based in US hubs or remote in the US, with an annual base salary range of $169,000–$296,000 plus benefits; Figma is an equal-opportunity employer offering diverse benefits, accommodations, and requires camera-on during video interviews and in-person onboarding, with privacy notice for applications.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values such as innovation, excellence, ownership, and teamwork, with a commitment to an inclusive culture. It operates as a hybrid workplace and has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. The Customer Operations team helps users understand and adopt Lucid products through direct support and scalable solutions, investigating issues, escalating where needed, and refining consumer needs. The role involves developing technical product expertise, monitoring user metrics, collaborating cross-functionally on bugs and product changes, writing Help Center content, engaging with the Lucid Community, and handling billing-related requests such as cancellations, refunds, downgrades, and invoices. Requirements include pursuing a Bachelor’s degree with strong academics, ownership, clear communication, independence and cross-functional work, analytical problem-solving, and attention to detail; the position is hybrid in Raleigh, NC (two days per week, Tuesday and Thursday) with preferred qualifications in troubleshooting, content creation, basic data analytics, and teaching, and is a part-time fall internship.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company upholds core values of innovation, excellence, empowerment, initiative and ownership, and teamwork, and it fosters a respectful, inclusive culture with diverse perspectives. Lucid operates as a hybrid workplace, supporting remote, office, or blended arrangements to promote work-life balance. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users including Google, GE, and NBC Universal, through partnerships with Google, Atlassian, and Microsoft. The fall part-time internship in the Customer Operations team in South Jordan, UT combines remote work with two in-office days (Tuesday and Thursday) and involves troubleshooting issues, updating product knowledge, monitoring user metrics, collaborating cross-functionally, creating Help Center content, and handling billing inquiries, with requirements including pursuing a bachelor’s degree, strong communication, independent work, problem-solving, and preferred experience in troubleshooting or content creation.

The role is a Senior Contracts & Legal Manager within the Contracts and Legal Operations function (Commercial Operations), responsible for supporting the business through contract review, negotiation and management while coordinating with business stakeholders, clients, subcontractors and suppliers. You’ll lead and support engagements primarily across Germany and the wider DACH region, collaborating with colleagues in EMEA and beyond as needed, and you’ll own commercial contracts from initial review through negotiation and signature while handling Germany-specific legal and compliance matters. The Commercial Operations team provides contract management, negotiations, legal and compliance support, process improvement and risk management, working with Sales, Delivery, Finance and other functions as well as clients and their procurement and legal teams. The role is ideally based within reasonable travelling distance of Wiesbaden or Cologne and is a hybrid position requiring office attendance about 1–2 days per week. Key duties include reviewing, drafting and redlining contracts such as NDAs, MSAs, SOWs and software purchasing agreements; independently negotiating terms; managing contracts end-to-end; supporting supplier/subcontractor arrangements, RFPs, tenders, vendor onboarding and compliance questionnaires; assisting with data protection/GDPR and other regulatory matters; maintaining contract information and systems; contributing to templates and playbooks; and balancing legal and commercial risk with the company’s broader strategy while collaborating across Germany, EMEA and global Commercial Operations.

Atlassian offers flexible work locations and hires in any country where it has a legal entity. The company is at an inflection point, transitioning from a successful product-led growth model to an enterprise go-to-market on top of its large installed base, with AI accelerating progress and Jira/Confluence/Loom/Rovo becoming an AI-powered platform. The Regional Marketing Manager for Public Sector will own the marketing strategy and pipeline outcomes, with the core job of generating pipeline for sales and ensuring the segment hits its number. Responsibilities include owning a regional pipeline target, diagnosing performance gaps, translating global AI/platform narratives into local proof points, partnering with sales leadership, leveraging AI tools to inform strategy and campaign development, aligning with central teams, and coordinating ABM, demand gen, events, and partner marketing to deliver a cohesive local marketing mix. Additional duties involve shaping Public Sector market intelligence into global campaign recommendations, being the voice of Public Sector within marketing, managing the activity calendar, measuring performance, working with partners on co-marketing, and ensuring content adaptation to local relevance while flagging programs that won’t land in-market.

Atlassian offers flexible work locations, hires in any country where it has a legal entity, and is evolving from a product-led growth model to an enterprise go-to-market powered by AI. The Regional Marketing Manager for Public Sector is responsible for bringing that AI-enabled platform story to life in-market and generating pipeline for sales. You will own a regional pipeline target, diagnose performance gaps, and drive the necessary changes when Public Sector underperforms, working with sales, PMM, demand gen, events, and partner marketing. Key responsibilities include translating global narratives into locally resonant proof points, building the regional strategy with sales leadership, leveraging AI tools to inform strategy and accelerate campaigns, and representing Public Sector priorities to central marketing teams. You’ll coordinate ABM, demand gen, events, and partner marketing, manage the Public Sector calendar, measure and report performance, and ensure global content is adapted for local relevance while aligning all motions to the pipeline plan.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a mix, while hiring in any country where they have a legal entity. The Public Sector Enterprise Advocate role requires a deep understanding of customers and how they use Atlassian products, with responsibilities to nurture existing relationships and grow new ones. Through strategic account planning, client management, and consistent demonstration of value, you’ll drive the migration of customers to Atlassian’s FedRAMP cloud offering. You’ll be the customer account lead, coordinating support and cross-functional teams (such as Channel Partners and Solutions Engineers) to guide customers on their Atlassian journey. You’ll also act as a liaison between executives in product and engineering and customers to influence future roadmap and improve the customer experience, and the role is described as a career-changing opportunity reporting to the Director of Federal Sales.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country with a legal entity, giving employees more control over family, personal goals, and other priorities. The Public Sector Enterprise Advocate role requires deep understanding of customers and how they use Atlassian products, involving nurturing existing relationships while building new ones. Through strategic account planning, client management, and demonstrating value, the role aims to drive customers' migration to Atlassian's FedRAMP cloud offering. The advocate acts as the customer account lead, directing and coordinating support and cross-functional teams (e.g., Channel Partners, Solutions Engineers) that engage with customers on their Atlassian journey. It also serves as a liaison between product and engineering executives and customers to influence the roadmap and enhance the customer experience, seeking customer-obsessed, creative enterprise sales professionals and reporting to the Director of Federal Sales.

Atlassian offers flexible work options and hires globally where it has a legal entity. The company is hiring a Product Manager who loves AI-powered conversational experiences to lead Rovo Chat, Atlassian’s AI-driven interface for knowledge discovery and action across the digital workplace. The role involves shaping the strategic vision and roadmap for Rovo Chat, aligning with Atlassian’s AI strategy and driving adoption and engagement (MAU). You will drive cross-functional development of intelligent chat experiences that connect users to knowledge from Jira, Confluence, Bitbucket and external sources, with multi-turn dialogue, memory, and proactive assistance, from ideation through launch and iteration. You will define success metrics for quality and adoption, champion responsible AI practices, and ensure safe, transparent, inclusive conversational experiences, reporting within the Central AI team.

Atlassian offers flexible work options and hires in any country where they have a legal entity. They are seeking a Product Manager passionate about AI-powered conversational experiences to drive Rovo Chat, Atlassian's AI-driven interface for knowledge discovery and action across the digital workplace. The role is part of the Central AI team and will shape how millions of users interact with AI across Atlassian's product suite. Responsibilities include setting the strategic vision and roadmap for Rovo Chat, expanding adoption and engagement, and building multi-source conversational experiences across Jira, Confluence, Bitbucket and third-party sources, while leading cross-functional execution. They will define success metrics for chat quality and adoption and champion responsible AI practices to ensure safe, transparent, and inclusive conversations.

Atlassian offers flexible work locations (office, home, or a blend) and hires globally where it has a legal entity. They’re seeking a Product Manager for AI-powered conversational experiences to lead Rovo Chat. The role is part of the Central AI team and is responsible for the vision, strategy, and execution to drive adoption and impact across Atlassian’s product suite. Responsibilities include building intelligent chat experiences that access knowledge from Jira, Confluence, Bitbucket and third-party sources, as well as cross-functional delivery and program-level execution. The role also emphasizes defining metrics for chat quality and adoption and championing safe, transparent, and inclusive AI practices.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where the company has a legal entity. The Account Associates team are retention and expansion specialists responsible for strong customer loyalty through proactive engagement, objection handling, and empathy for each business’s needs. They drive renewal strategies, mitigate purchasing friction, and look for expansion opportunities at renewal by partnering with Customer Success and leveraging data signals. Their day-to-day includes nurturing relationships, leading renewals across products and regions, increasing product awareness for cross-sell/up-sell, and maintaining a healthy pipeline by logging activities. Ideal candidates have 3+ years of relevant experience, can build rapport across diverse cultures, have a proven performance track record, and German language proficiency is required.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, giving employees control over their work-life priorities. The Account Associates team focuses on retention and expansion, building loyalty through proactive engagement, empathy for each business’s needs, and guiding renewals across Atlassian’s product suite. They act as the link between sales and customer success, mitigating churn, driving pricing and licensing discussions, and uncovering renewal-based expansion opportunities in collaboration with customers, account executives, and channel partners. Responsibilities include nurturing relationships throughout the renewal lifecycle, leading renewals across products and partners, increasing product portfolio awareness to enable cross-sell and up-sell, and maintaining a healthy pipeline with proper logging in internal systems. Candidates should have 3+ years of relevant experience, be able to build trust across diverse cultures, consistently meet goals, and German language proficiency is required.

Atlassian offers flexible work options—office, home, or a hybrid setup—and hires in any country where the company has a legal entity to support personal priorities. The Account Associates team is a group of retention and expansion specialists responsible for Atlassian’s customer retention across the full product suite and for building loyalty through proactive engagement and empathy for each business's needs. They drive renewal strategies and uncover expansion opportunities at renewal by probing for evolving requirements, leveraging data signals, and partnering with Customer Success to understand customers' goals. Their duties include nurturing relationships throughout the renewal lifecycle, leading renewals and pricing/licensing discussions across products and regions, and maintaining a healthy pipeline with up-to-date customer data. Candidates should have three or more years of relevant experience, be able to build trust across cultures, have a consistent track record of meeting or exceeding goals, and German language proficiency is required.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity to support employees’ priorities. The Account Associates team is a proactive, curious group responsible for retention and expansion across Atlassian’s products, driving renewal strategies, mitigating purchasing friction and procurement challenges, and uncovering expansion opportunities at renewal by understanding customers’ goals in partnership with Customer Success. They serve as the link between sales and customer success, collaborating with account executives and channel partners to mitigate churn, lead pricing and licensing discussions, and relay feedback on evolving customer needs. In the role, you’ll nurture relationships throughout the renewal lifecycle, lead renewals across products and partners, raise product awareness for cross-sell and up-sell, and maintain a healthy pipeline with up-to-date customer data. Required background includes three or more years in account management or related fields, the ability to build rapport across diverse cultures, a proven track record of meeting goals, and German language proficiency.

Atlassian offers flexible work arrangements—office, home, or a hybrid model—and hires globally wherever they have a legal entity. The company is seeking an Enterprise Customer Success Manager for Southeast Asia, based in Singapore, to support enterprise customers across the region. The CSM will build trusted advisor relationships from C-Suite to regional teams, drive adoption, change management, and value realization to achieve measurable business outcomes, especially as AI changes how teams operate. The role includes owning a SEA customer portfolio, partnering with Account Executives, Solutions Engineers, partners, and support to deliver localized, outcome-based programs, and developing Customer Success Plans with regular check-ins and QBRs anchored in outcomes. The position requires strong technical fluency across Atlassian products and AI capabilities, enabling cross-product solutions, early adoption, churn mitigation, and acting as the Voice of the Customer to provide internal feedback.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country with a legal entity; this role is for an Enterprise Customer Success Manager for Southeast Asia, based in Singapore. The role supports enterprise customers across Southeast Asia (Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines) to realize value from Atlassian through adoption, change management, value realization, and long-term growth. You will build relationships with executives, administrators, and regional teams, guide customers through business and technical hurdles, drive urgency around desired outcomes, and use localized communication and AI-enabled capabilities to translate complex concepts into business value. Responsibilities include owning a SEA portfolio, collaborating with Account Executives, Solutions Engineers, Partners and Support to deliver localized programs, developing Success Plans with regular check-ins and QBRs, driving adoption, and mitigating churn through data-driven actions. Atlassian’s culture emphasizes teamwork and includes clients like NASA, IBM, HubSpot, Samsung, and Coca-Cola; the Enterprise CSM will be a trusted advisor and Voice of the Customer, providing internal feedback to improve how they serve enterprise customers.

Tempo serves over 30,000 customers, including a third of Fortune 500, with an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Since 2007, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, aiming to help everyone work better with a heart. The role is to establish Tempo’s first SPM practice, owning end-to-end post-sale implementations, building the playbook and maturity model, enabling CS, sales, and partners, and translating legacy processes into Tempo’s modular and AI-native SPM platform. The ideal candidate has deep SPM implementation experience across Planview, Clarity, Jira Align, ServiceNow SPM, etc., with credibility with PMO directors, the ability to lead a small team, and optional certifications, with success defined by delivering referenceable implementations within 6 months and a repeatable practice by 12 months. Tempo offers a remote-first environment with unlimited vacation, strong benefits, growth opportunities, and a collaborative, inclusive culture, plus equal opportunity employment and English-language resumes for global hiring.

Tempo is a global software company with 30,000+ customers, including a third of Fortune 500, known for time management, resource planning, and the top time management add-on for Jira within the Atlassian ecosystem. They are creating an SPM (Strategic Portfolio Management) practice and seek a hands-on leader to build it from the ground up, run end-to-end implementations post-sale, and drive the development of a playbook, maturity model, and reference architectures, plus launch an AI-native SPM platform. The role involves partnering with PMOs and portfolio leaders to assess maturity, design demand intake and capacity planning, establish governance cadences, rollout and adoption, and translate legacy processes into modular Tempo-based solutions. Requirements include deep SPM implementation experience across Planview, Clarity, Jira Align, ServiceNow SPM, Targetprocess or equivalents; fluency in demand management and related portfolio topics; credibility with PMO directors; and optional certifications, with no product coding or Jira administration duties. Tempo offers a remote-first environment, extensive benefits and growth opportunities, a collaborative culture, and clear six- and twelve-month success milestones, plus opportunities to influence product, customer success enablement, and partner scaling.

This is a part-time Office Manager role in Wiesbaden requiring 20-30 hours per week to oversee day-to-day admin tasks, office operations, events, and policy compliance. The ideal candidate is self-motivated, trustworthy, highly organized, personable, and a good communicator who can work with little supervision and is flexible in weekly schedule, reporting to the Workplace Operations Lead in Canada. Responsibilities include ensuring smooth daily operations, liaising with staff, suppliers and clients, managing phone calls and correspondence, and implementing and maintaining office procedures and admin systems. You’ll coordinate meetings and catering, arrange office events, manage office supplies and orders, and maintain detailed spend, overheads and anticipated costs. Finally, you’ll help create an engaging office environment and drive community and on-site collaboration.

Figma is hiring a Strategic Account Executive to drive sales and expansion with named top-tier Enterprise customers, based in Sydney or Melbourne. The role involves managing strategic accounts, using discovery and value selling to build C-level relationships, aligning with executives on business challenges, and creating strategic account plans to expand across Figma’s product suite. You will co-create with cross-functional partners, drive deals forward, build ROI justifications, and advance executive relationships through in-person engagements. Requirements include 8+ years in enterprise software/SaaS sales with large customers (5,000+ FTEs), a proven ability to close complex enterprise deals, and familiarity with MEDDIC/Command of the Message, with a preference for experience selling to technical teams. Figma emphasizes equal opportunity and accommodations, provides accommodation contacts, requires cameras on during video interviews, and mandates in-person onboarding, with personal data processed under the Candidate Privacy Notice.

Figma is growing its team to make design accessible to all, offering a platform for brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere, and it’s hiring an Account Executive, Mid-Market. The role focuses on maintaining and expanding a Mid-Market customer book (500–5000 FTEs), aligning with executives on priorities, securing sponsorship for enterprise-wide deployments, building account plans, and cross-functionally driving deals to success. Candidates should have multi-year SaaS sales experience closing deals with executives, a track record of meeting pipeline targets, and the ability to navigate 3–9 month complex sales cycles; experience selling to technical audiences and a deal-qualification certification are a plus. Figma emphasizes its Grow as you go value and offers equity, a comprehensive benefits package (health, dental, vision, retirement, parental leave, mental health, PTO), and a $110,000 annual base salary. This is a full-time role in US hubs (in-office 2 days/week) or remotely in the United States, with equal opportunity and disability accommodations, camera-on requirements for video interviews, in-person onboarding, and processing of candidate data under Figma's Candidate Privacy Notice.

Figma is expanding its team and hiring an Account Executive, Mid-Market to drive sales and maximize revenue with mid-market customers (500-5000 FTEs) using discovery and value-selling. The role involves targeting and nurturing relationships with key decision-makers, aligning with executives on critical business priorities, and creating account plans to drive long-term value across Figma’s platform. You’ll collaborate with cross-functional teams to position Figma, advance deals, ensure customer success, and strengthen executive relationships through in-person meetings and networking. Requirements include multi-year software/SaaS sales experience with a book of customers (<5000 FTEs), consistent pipeline generation, and managing complex 3-9 month sales cycles; bonus if you can sell to technical executive audiences. Figma offers equity, a base salary of about $110k (plus incentives and benefits), supports diversity and equal opportunity, and flexible work arrangements (remote or US hubs with 2 days in office), with in-person onboarding and accommodations for applicants with disabilities.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture rooted in teamwork, innovation, empowerment, initiative, ownership, and excellence, and has earned awards like Forbes Cloud 100 and Fortune Best Workplace in Technology while committing to diversity and inclusivity. They’re seeking a Product Manager to advance their products through cutting-edge AI, joining a team focused on AI innovation and new product discovery, including collaborative AI products, agentic workflows, and canvas-native generative features. The role involves partnering with product teams to identify, test, and de-risk new AI capabilities via prototypes and experiments, shaping product development processes, and translating customer insights into AI experiences that feel natural, useful, and trustworthy while owning AI platform capabilities and evaluations from strategy to launch. Requirements include 4+ years of PM experience in B2B SaaS with cross-functional launches, experience bringing agentic AI products to market in fast-moving environments, a strong understanding of AI systems (agent architectures, RAG, evaluations, and the tradeoffs between quality, latency, reliability, and cost), and a proven ability to collaborate across Engineering, Design, Data Science, Product, and Go-to-Market teams. Preferred qualifications include direct experience leading innovation or new product discovery teams, experience with visual collaboration, spatial computing, or digital whiteboarding, and mentoring other PMs on AI lifecycle best practices, with the job tagged #LI-DA1.

Lucid Software is a leader in visual collaboration, recognized with Forbes Cloud 100 and a Fortune Best Workplace in Technology, and operates a hybrid workplace with a culture built on teamwork over ego, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusion. They are seeking a Product Manager to elevate their products by leveraging cutting-edge AI, focusing on emerging technologies, AI-driven features, agentic workflows, and canvas-native generative capabilities. The PM will join a vibrant team focused on AI innovation and new product discovery, leading AI platform and evaluation in partnership with the AI leadership group, and will collaborate across engineering, design, data science, and product to deliver scalable foundations enabling rapid experimentation and customer value validation. Responsibilities include partnering with product teams to identify, test, and de-risk new AI capabilities through prototypes and experiments, shaping product development processes and evaluation strategies for fast, high-confidence decisions, staying at the forefront of modern AI, and translating customer insights into trustworthy AI experiences. Requirements include 4+ years of B2B SaaS PM experience with cross-functional delivery, experience bringing agentic AI products to market in fast-moving environments, strong understanding of AI systems and tradeoffs, and ability to influence stakeholders; preferred qualifications include experience leading innovation or new product discovery teams, background in visual collaboration or spatial computing, and mentoring other PMs on AI lifecycle best practices, with #LI-DA1.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Agentic AI Integrations team is responsible for Rovo MCP Server, agent-to-agent integrations, and leveraging AI capabilities like Claude Skills and ChatGPT/Claude Apps to integrate AI across the Atlassian ecosystem. The team pursues bleeding-edge AI technology, moving from prototyping to building scalable enterprise-grade AI products used by thousands of developers and enterprise users. They focus on ML performance, reliability, and systems—tuning MCP servers for latency and efficiency, enabling dynamic tool discovery and context optimization, observability and automated evaluations, semantic retrieval, and developing accessible frontend experiences with React/TypeScript, reusable components, and robust APIs. They aim for end-to-end reliability and security, implementing semantic search, quality programs, CI/CD evaluations, and enterprise security measures such as OAuth 2.1, tenant isolation, audit logs, prompt-injection defenses, and confirmation flows for high-impact actions.

- Atlassian supports flexible work locations (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. - The Agentic AI Integrations team leads the Rovo MCP Server and agent-to-agent integrations, leveraging AI capabilities like Claude Skills and ChatGPT/Claude Apps to bring AI into the Atlassian ecosystem. - The team aims to work on bleeding-edge AI technologies, moving quickly from prototyping to scalable enterprise-grade AI products used by thousands of developers and enterprise users. - They emphasize ML performance and systems, tuning MCP/agent servers for latency and reliability, dynamic tool discovery, context and response optimization, observability, automated evaluations, semantic retrieval, and building MCP servers, tools, and agent-facing APIs plus frontend experiences with React/TypeScript and reusable design-system components. - They also define AI/ML quality programs, integrate automated evaluations into CI/CD, and implement enterprise security measures (OAuth 2.1, tenant isolation, audit logging, prompt-injection defenses, and high-impact action confirmations).

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The Agentic AI Integrations team centers on the Rovo MCP Server and agent-to-agent integrations, leveraging cutting-edge AI capabilities (like Claude Skills and ChatGPT/Claude Apps) to push AI integrations across the Atlassian ecosystem. The role emphasizes bleeding-edge AI work—from prototyping to scalable enterprise products—focusing on ML performance, latency, token efficiency, tool discovery, context and response optimization, observability, automated evaluations, and advanced semantic retrieval using embeddings, vector search, and hybrid ranking. It also covers designing and building MCP servers, tools, and agent-facing APIs with robust schemas and safe mutations, plus developing accessible React/TypeScript frontends, reusable components, design systems, and end-to-end integrations with GraphQL/REST, SDKs, streaming data, and real-time workflows. Additionally, the team defines AI/ML quality programs, integrates automated evaluations into CI/CD, and enforces enterprise security and governance (OAuth 2.1, tenant isolation, audit logging, prompt-injection defenses, and high-impact action confirmation).

Atlassian enables Atlassians to work anywhere—office, home, or hybrid—and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The Agentic AI Integrations team is the backbone for AI capabilities, responsible for the Rovo MCP Server and agent-to-agent integrations, leveraging cutting-edge AI like Claude Skills and ChatGPT Apps to extend the Atlassian ecosystem. The team aims to work on bleeding-edge AI technologies, moving from prototyping to building scalable, enterprise-grade AI products used by thousands of developers and enterprise users. They focus on ML performance and systems, designing MCP servers, tools, and agent APIs with reliable contracts; delivering accessible React/TypeScript experiences; integrating GraphQL/REST APIs, streaming data, and real-time workflows; and optimizing token/context efficiency, observability, semantic retrieval, and end-to-end performance. They define AI/ML quality programs, integrate automated evaluations into CI/CD, and ensure enterprise security with OAuth 2.1, tenant isolation, audit logging, prompt-injection defenses, and safe flows for high-impact actions.

Miro’s AMER Customer Support team, centered in Austin with a hybrid model (two days per week in the Austin hub), aims to solve customer problems quickly with empathy while supporting the Americas across time zones. As Manager, Customer Support AMER, you’ll lead the regional team (Tier 2 reps and Tier 3 technical support) and oversee Tier 1 outsourced support for AMER time zones, reporting to the Global Head of Customer Support and collaborating with EMEA and JPAC leaders. Key responsibilities include coaching and developing the team, driving performance against CSAT, QA, SLA, and AHT, managing escalations, and partnering with Customer Success, Sales, and Professional Services on strategic accounts while aligning with the Tier 4 escalation/incident response team on complex cases. Requirements include 5+ years in customer-facing SaaS roles, 2+ years of people management (5–15 direct reports), experience with outsourced/BPO support, a strong data-driven mindset, coaching ability, servant leadership, cross-functional collaboration, and language skills such as Portuguese or Spanish (a plus). The role offers a benefits package including equity, wellbeing perks, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture, with location-specific details available on Miro’s Global Benefits board.

The Austin hub role is part of Miro’s Workplace Operations, designed to implement policies and create a safe, welcoming, world-class hub experience within the Integrated Workplace Excellence framework. Miro is seeking a passionate, people-first Workplace Coordinator to be the front-of-house face of the Austin hub, with growth potential across operations, vendor management, and events, backed by a global team. Key duties include welcoming employees and guests, managing visitor flow and venue readiness, coordinating space, supplies, and building maintenance, supporting onboarding and events, and acting as the on-site anchor for the North America remote service desk while coordinating vendors end-to-end. Requirements include 2+ years in workplace operations or related fields, a strong hospitality mindset, excellent organizational and communication skills, proactivity, ability to thrive in a fast-paced environment, and full-time on-site availability in Austin five days a week with familiarity with workplace tools and AI-enabled productivity. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro highlighting its diverse, inclusive culture and global presence across multiple hubs.

The role is Manager, Customer Support AMER at Miro, leading the regional Tier 2 and Tier 3 team based primarily in Austin and overseeing Tier 1 outsourced support for AMER time zones as part of the Global Support Leadership team. You’ll lead and develop a mixed team, run regular 1:1s, coaching, and ticket QA, and drive regional performance on CSAT, QA scores, SLA adherence, AHT, and backlog, while confidently handling escalations. You’ll partner with Customer Success, Sales, and Professional Services on strategic accounts, work with Tier 4 escalations for complex issues, and collaborate cross-functionally with Support Excellence, Product, and Engineering to improve the customer experience and support delivery. Requirements include 5+ years in customer-facing tech roles (ideally SaaS), 2+ years of people management (5-15 ICs), experience with outsourced/BPO teams, strong data-driven decision-making and coaching skills, servant leadership, cross-functional collaboration, ability to manage multiple priorities, and proficiency in Portuguese (Brazilian) or Spanish is a plus; the role is based in Austin with a hybrid schedule (2 days/week in the hub). Benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, plus a culture focused on belonging, collaboration, and a mission to empower teams to create the next big thing; the posting also notes a recruitment privacy policy.

The company is seeking an enthusiastic, people-first Workplace Coordinator to be the face of Miro’s Austin hub, with opportunities for growth into broader operations, vendor management, and events supported by a global team. You’ll own the front-of-house and visitor management, ensure space readiness and daily presentation standards, coordinate supplies and maintenance, support employee experiences and onboarding, and anchor the North America remote service desk on-site. Requirements include a minimum of 2 years in workplace operations, hospitality, office coordination, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, proactive problem-solving, and full-time on-site availability in Austin, five days a week. Competencies include experience with workplace management tools, vendor coordination, events/visitor experience, AI fluency, and soft skills such as hospitality presence, adaptability, growth orientation, ownership, and curiosity. The offer includes benefits like equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific details available, and Miro emphasizes diversity, inclusion, and a mission to empower teams.

The Manager, Customer Support AMER will lead the regional team (Tier 2 and Tier 3) based mainly in Austin while overseeing Tier 1 outsourced support for AMER time zones, and will be part of the Global Support Leadership team collaborating with EMEA and JPAC. Responsibilities include developing a mixed team, conducting regular 1:1s and coaching, performing ticket QA, and driving regional performance against targets like CSAT, QA scores, SLA adherence, AHT, and backlog health. The role also involves handling escalations, supporting top customer cases, partnering with Customer Success, Sales, and Professional Services on strategic accounts, coordinating with Tier 4 for complex incidents, and working with Product and Engineering to drive continuous improvement. Requirements are 5+ years in customer-facing tech roles (ideally SaaS), 2+ years of people management (5-15 direct reports), experience with outsourced/BPO support, strong data-driven decision making, excellent coaching and servant leadership, cross-functional collaboration, and multilingual skills (Portuguese/Spanish a plus). Perks include global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend), a hybrid Austin-based model, and a culture focused on belonging and collaboration as Miro scales to serve 100M+ users across 1,600+ employees.

The Operations function within the Workplace department uses a data-driven approach to design policies that underpin a safe, secure, world-class hub experience as part of Miro’s Integrated Workplace Excellence framework. The Austin hub is a key US site, and this role will be its face, focusing on hospitality and a warm, welcoming office experience with growth opportunities across operations, vendor management, and events, supported by a global team. You will be the front-of-house ambassador, handling visitor management, space readiness, hospitality setup, and daily presentation; coordinate supplies and maintenance; support onboarding, internal events, and workplace communications; and serve as the on-site anchor for the North America remote service desk with Jira ticket triage. Requirements include at least 2 years in workplace operations, hospitality, or a customer-facing role; a natural hospitality mindset; strong organizational and communication skills; a proactive, solutions-focused approach; and full-time on-site availability in Austin, five days a week. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details available; Miro emphasizes diversity, inclusion, and belonging and provides information about life at Miro and the recruitment privacy policy.

The Manager, Customer Support AMER at Miro leads a mixed team of Tier 2 Customer Support Representatives and Tier 3 Technical Support Engineers based primarily in Austin, with oversight of Tier 1 outsourced support for AMER time zones and a seat on the Global Support Leadership team. You’ll drive regional performance, conducting regular 1:1s and coaching, performing ticket QA, and ensuring targets for CSAT, QA scores, SLA adherence, AHT, and backlog are met, while handling escalations and coordinating with strategic accounts alongside Customer Success, Sales, and Professional Services. You’ll collaborate with the Tier 4 escalation and incident response team to define escalation paths, work cross-functionally with Support Excellence, Product, and Engineering, and lead initiatives to improve support delivery and customer experience. Requirements include 5+ years in customer-facing tech roles (preferably SaaS), 2+ years of people management (5-15 direct/indirect reports), experience with outsourced/BPO teams, a strong data-driven mindset, excellent coaching and servant leadership, cross-functional collaboration, prioritization skills, and Portuguese or Spanish language skills a plus. The role offers benefits such as equity, wellbeing, WFH equipment allowance, and an L&D stipend, within Miro’s diverse, inclusive culture and a global, hybrid Austin-based hub life, aligned with Miro’s mission and recruitment privacy policy.

The Austin-based Workplace Coordinator role sits in Miro’s Workplace Operations team and aims to deliver hospitality-forward, data-driven services that support the Integrated Workplace Excellence framework. The role is the face of the Austin hub, responsible for front-of-house duties such as visitor management, space readiness, hospitality setup, onboarding tours, events, and internal communications, as well as behind-the-scenes tasks like supplies, maintenance coordination, and building management liaison, plus serving as the North America remote service desk anchor and triaging Jira tickets. You’ll coordinate vendors and contractors end-to-end, uphold office policies and standards, and gradually take on broader responsibilities across operations, vendor management, and events, with support from a global team. Requirements include a minimum of 2 years' experience in workplace operations, hospitality, or customer-facing roles; a strong hospitality mindset, organizational and communication skills; a proactive, adaptable approach, and full-time on-site availability in Austin five days a week. Benefits include equity, wellbeing support, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations, as Miro emphasizes belonging, diversity, and inclusion in its mission.

Miro is seeking a Manager, Customer Support AMER who will lead a mixed Tier 2/3 team and oversee Tier 1 outsourced AMER support, based primarily in Austin with a hybrid 2-days-a-week-in-the-hub model. As a core member of the Global Support Leadership team, you’ll collaborate with peers across EMEA and JPAC, the Support Excellence group, and other functions to align on delivery and customer outcomes. You’ll coach and develop your team, drive regional performance against CSAT, QA, SLA, AHT, and backlog targets, handle escalations, and coordinate with Customer Success, Sales, and Professional Services on strategic accounts, plus work with Tier 4 escalations and Product/Engineering to improve processes. Requirements include 5+ years in customer-facing tech roles (SaaS preferred), 2+ years of people management leading 5–15 staff, experience with outsourced/BPO support, strong data-driven decision making, coaching, servant leadership, and cross-functional collaboration; multilingual Portuguese/Spanish (C1/C2) is a plus. Benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture; recruitment privacy policy applies and location-specific benefits may vary.

The posting is for a Workplace Coordinator in Miro’s Austin hub, within the Workplace department’s Operations function, aimed at delivering excellent services and contributing to the Integrated Workplace Excellence framework. The role is the face of the Austin hub, combining warm front-of-house hospitality with responsibilities for space readiness, daily presentation standards, supplies, maintenance, and building management liaison. It also covers employee experience touchpoints, onboarding tours, events, and serving as the on-site anchor for the North America remote service desk, including triaging Jira tickets and keeping staff informed, while coordinating vendors end-to-end and supporting policy evolution for the hub. Requirements include at least 2 years in workplace operations, hospitality, or a customer-facing role, a proactive, people-first mindset, strong organizational and communication skills, and full-time on-site availability in Austin five days a week, plus experience with workplace tools, vendor coordination, events, and AI fluency is a plus. The company emphasizes a global, collaborative culture with opportunities for growth, a supportive benefits package, and a commitment to diversity and belonging as part of Miro’s mission to empower teams to create the next big thing.

Miro's Customer Support team aims to help customers quickly solve problems with empathy and enterprise-grade support, with the AMER team centered in Austin and collaborating across global hubs in EMEA and JPAC. As Manager, Customer Support AMER, you’ll lead the Austin-based Tier 2/3 team and oversee Tier 1 outsourced delivery for AMER time zones, reporting to the Global Head of Customer Support and working with cross-functional peers. You will coach and develop a mixed team, drive regional performance against CSAT, QA, SLA, and AHT targets, manage escalations, and coordinate with Sales, Customer Success, Professional Services, and Tier 4 incident response for complex issues while aligning with Product and Engineering. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management, experience with outsourced or BPO teams, strong analytics and coaching skills, servant leadership, cross-functional collaboration, and language skills in Brazilian Portuguese or Spanish a plus. The role offers global benefits such as equity, wellbeing, a work-from-home equipment allowance, and an Learning & Development stipend, within a diverse, inclusive culture aligned to Miro's mission to empower teams to create the next big thing.

The Austin-based Workplace Coordinator role is part of Miro's Operations under the Workplace department, aimed at delivering hospitality-driven, policy-backed front-of-house and hub experience as part of the Integrated Workplace Excellence framework. The ideal candidate has at least 2 years in workplace operations, hospitality, or a customer-facing role, with a natural hospitality mindset, strong organizational and communication skills, and a proactive, adaptable approach, and must be on-site in Austin five days a week. Key responsibilities include welcoming visitors, managing front-of-house operations, space readiness, supplies and maintenance coordination, onboarding tours and events support, and acting as the on-site anchor for the North America remote service desk while coordinating vendors end-to-end. The role offers growth into broader operations, vendor management, and events with support from a global team across Amsterdam, Berlin, London, Yerevan, and beyond. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific variations, and the company emphasizes diversity, inclusion, and a Recruitment Privacy Policy for applicants.

As Manager, Customer Support AMER, you’ll lead a mixed team of Customer Support Representatives (Tier 2) and Technical Support Engineers (Tier 3) based primarily in Austin and oversee delivery of Tier 1 outsourced support for AMER time zones, operating in a hybrid model with a baseline of two days per week in the Austin hub; you’ll report to the Global Head of Customer Support and collaborate with EMEA and JPAC and the Support Excellence team. You’ll lead with empathy, drive regional performance against CSAT, QA scores, SLA adherence, AHT, and backlog targets, and handle escalations for the toughest cases while partnering with Customer Success, Sales, and Professional Services on strategic accounts. You’ll partner with Tier 4 incident response to define clear escalation paths, align cross-functionally with Product and Engineering, and contribute to global leadership with an AMER perspective. What you’ll need: 5+ years in customer-facing tech roles, 2+ years managing teams of 5-15, experience with outsourced/BPO support is a plus, strong analytical, coaching, and servant leadership skills, ability to manage multiple priorities, and high proficiency in Brazilian Portuguese or Spanish (C1/C2) is a plus. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a diverse, inclusive culture focused on belonging and collaboration across Miro’s worldwide hubs.

Miro is seeking a Workplace Coordinator to be the face of its Austin hub, combining a hospitality mindset with a data-driven operations approach to deliver a world-class office experience. The role covers front-of-house duties (welcoming visitors, visitor management, space readiness, hospitality setup) and behind-the-scenes work (supplies, maintenance coordination, building management liaison), plus employee experience touchpoints like onboarding tours, internal events, and workplace communications, and serves as the on-site anchor for the North America remote service desk and vendor coordination. It offers growth across operations, vendor management, and events, supported by an experienced global team, and is a full-time on-site position five days a week in Austin. Requirements include a minimum of 2 years in workplace operations, hospitality, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, a proactive, solutions-focused attitude, and comfort in a fast-paced environment. Perks include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits, alongside Miro’s commitment to diversity, inclusion, and belonging and its Recruitment Privacy Policy.

Miro's Americas Customer Support team aims to help customers solve problems quickly so they can build the next big thing; the AMER team is centered in Austin, works across time zones, and collaborates with outsourced Tier 1 support and global hubs in EMEA and JPAC in a hybrid model with two days per week in the Austin hub. The Manager, Customer Support AMER will lead a regional team of Tier 2 customer support representatives and Tier 3 technical support engineers, oversee Tier 1 outsourced delivery for AMER time zones, and sit on the Global Support Leadership team reporting to the Global Head of Customer Support. Responsibilities include developing the mixed team, conducting regular 1:1s, coaching, ticket QA, and driving performance to meet targets like CSAT, QA scores, SLAs, AHT, and backlog, while handling escalations and serving as escalation point for complex or sensitive cases. The role also requires partnering with Customer Success, Sales, and Professional Services on strategic accounts, coordinating with a Tier 4 incident response team, and aligning with Product and Engineering to drive continuous improvement, as well as contributing to global initiatives and leading projects to improve support delivery and customer experience. Requirements include 5+ years in customer-facing tech roles (preferably SaaS), 2+ years of people management leading 5-15 ICs, experience with outsourced/BPO teams, strong analytical and coaching skills, servant leadership, cross-functional collaboration, multitasking in a fast-paced environment, and proficiency in Brazilian Portuguese or Spanish is a plus; benefits include equity, wellbeing, WFH equipment allowance, and L&D stipend, with location-specific variations.

The Austin-based Workplace Coordinator role is part of Miro’s Workplace Operations and focuses on hospitality to deliver a world-class hub experience within the Integrated Workplace Excellence framework. The role is the face of the Austin hub, responsible for front-of-house duties, visitor management, space readiness, hospitality setup, employee experience touchpoints, and acting as the on-site anchor for the North America remote service desk, plus end-to-end vendor coordination. Requirements include a minimum of 2 years in workplace operations or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, proactive problem-solving, and full-time on-site availability in Austin five days a week. Desired competencies include experience with workplace and ticketing tools, vendor coordination, events/visitor experiences, AI tool fluency, and soft skills like adaptability, ownership, curiosity, and growth orientation. The post highlights benefits such as equity, wellbeing, a WFH equipment allowance, and a learning stipend, and emphasizes Miro’s commitment to diversity, belonging, and an inclusive, collaborative culture, with recruitment privacy described.

The Manager, Customer Support AMER leads a mixed team of Tier 2 Customer Support Representatives and Tier 3 Technical Support Engineers primarily based in Austin, and oversees Tier 1 outsourced support for AMER time zones. The role is a core member of the Global Support Leadership team, collaborating with EMEA and JPAC peers and the Support Excellence group to build high-performing, empathetic teams. Responsibilities include coaching and developing the team, conducting regular 1:1s and ticket QA, driving CSAT, QA scores, SLA adherence, AHT, and backlog management; handling escalations; coordinating with Customer Success, Sales, and Professional Services on strategic accounts; and partnering with Tier 4 incident response for complex cases. The position also involves cross-functional collaboration with Product and Engineering, leading improvement projects, and using data to surface trends and inform decisions, all under a servant leadership style with strong coaching. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management (5–15 direct reports), experience with outsourced/BPO is a plus, and language skills in Brazilian Portuguese or Spanish are a plus, with benefits such as equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes diversity, belonging, and inclusion across its global presence of about 1,600 employees in 13 hubs.

Miro is seeking a warm, people-first Workplace Coordinator to be the face of its Austin hub, joining the Workplace/Operations team and contributing to the Integrated Workplace Excellence framework. The role combines front-of-house duties (welcoming visitors, visitor management, space readiness, and hospitality setup) with behind-the-scenes work (supplies, maintenance coordination, building management liaison), employee experience touchpoints, and serving as the on-site anchor for the North America remote service desk. Requirements include at least 2 years in workplace operations, hospitality, or office coordination (with emphasis on mindset), strong organizational and communication skills, a proactive, solutions-focused approach, full-time on-site availability in Austin five days a week, and a passion for creating great spaces. Preferred competencies cover experience in corporate/tech/hospitality environments, proficiency with workplace management tools and vendor coordination, event support, AI fluency, and soft skills such as hospitality presence, adaptability, growth orientation, ownership, and curiosity. Benefits include equity, wellbeing, a WFH equipment allowance, and a learning and development stipend, along with a diverse, inclusive culture; Miro emphasizes belonging and collaboration, with location-specific benefits and information on recruitment privacy policies for applicants.

The Manager, Customer Support AMER role at Miro is based mainly in Austin and leads the Tier 2 and Tier 3 team while overseeing Tier 1 outsourced support for the Americas, with a hybrid work model and flexibility for a global team. You’ll lead and develop a mixed team, conduct regular coaching and QA, and ensure targets such as CSAT, QA scores, SLA adherence, and backlog health are met, while handling escalations and coordinating with Tier 4 escalation and other functions. You’ll partner with Customer Success, Sales, and Professional Services on strategic accounts, contribute to QBRs, and drive cross-functional collaboration and continuous improvement with a global lens. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management (leading 5–15 ICs), experience with outsourced/BPO support is a plus, strong data-driven decision-making, coaching and servant leadership, and cross-functional collaboration, with Brazilian Portuguese or Spanish at a C1/C2 level being a plus. The role sits within a broader package of benefits (equity, wellbeing, equipment allowance, L&D stipend) and reflects Miro’s focus on belonging and diversity, along with a Recruitment Privacy Policy.

The job is for a full-time, on-site Workplace Coordinator at Miro’s Austin hub who will be the face of the hub and handle front-of-house duties, visitor experience, space readiness, and daily operations. You’ll also manage behind-the-scenes tasks such as supplies and maintenance coordination, onboarding tours, internal events, workplace communications, and serve as the North America on-site anchor for the remote service desk (triaging Jira tickets). Requirements include a minimum of 2 years in workplace operations, hospitality, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, and five days per week on-site in Austin. Desired competencies include experience with workplace management tools, vendor coordination, events/visitor experience, AI productivity tools, and soft skills like hospitality presence, adaptability, ownership, curiosity, and growth orientation. The role offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and is part of Miro’s diverse, inclusive culture; Miro operates 13 hubs worldwide and emphasizes collaboration and belonging, with location-specific benefits available.

Zendesk is seeking a Senior Sales Engineer who sits at the intersection of enterprise software strategy, hands-on systems architecture, and advanced AI automation, focusing on agentic AI and large language models rather than a traditional presales role. You will own the technical strategy for global customer engagements, architect agentic AI workflows, conduct deep technical discovery and AI readiness assessments, translate requirements into scalable pilots and proofs-of-concept, build production-ready accelerators and reusable API components for scale, and lead the technical sales lifecycle from qualification through execution. You’ll partner with Product Management and Engineering to feed field feedback, help shape the roadmap, and communicate technical value to C-suite and economic buyers to drive ROI and organizational transformation. Basic qualifications include a bachelor’s degree in a quantitative field, 6+ years in technical presales or solution architecture in enterprise SaaS, deep fluency with modern web and scripting technologies and APIs, a strong AI/ML foundation (LLMs, prompt engineering, RAG), enterprise infrastructure knowledge, and 30–50% travel. This role requires being based in Karnataka or Maharashtra (hybrid work) and Zendesk is an equal opportunity employer that provides accommodations for applicants with disabilities.

Zendesk QA is hiring to develop cutting-edge AI features for customer service, embedding in a cross-functional team of scientists, engineers, and product managers to automate repetitive work and improve customer operations. The role is based in Tallinn, Estonia, and responsibilities include designing, developing, and deploying ML models and generative AI features, prototyping new capabilities, staying current with ML advances, and collaborating with product and UX teams. Candidates should be proficient in Python, have a solid foundation in statistics and predictive modeling, and have experience building production-ready ML models, with experience with LLMs a plus. Preferred qualifications include an MSc or PhD in a technical field, strong communication skills, independence and time management, and the tech stack includes Python, AWS, Pandas, spaCy, TensorFlow, PyTorch, LLMs (OpenAI, PaLM2, Llama), PostgreSQL, REST, microservices, and Datadog. Zendesk offers autonomy and research freedom, robust data engineering infrastructure, hybrid work with in-person collaboration at offices, and a commitment to equal opportunity and inclusivity, including AI-driven screening practices as per policy.

The Principal, Enterprise QA & IT Delivery Leader oversees large-scale QA across complex integrations and transformation programs (e.g., ERP) and serves as the primary QA engineering delivery lead, partnering with Business and Product leaders to ensure high-risk projects succeed. Responsibilities include release cycle quality governance with quality gates and Definition of Done criteria, expanding core testing platforms (Playwright, Jenkins) across delivery teams, and driving QA governance, defect management, and auditability enterprise-wide. It also covers scaling QA capacity with AI, implementing AI-driven efficiencies, predictive analytics to identify hotspots, leading End-to-End transformation and requirement reviews, and maintaining data hygiene and reporting. Required skills include 10+ years in software quality engineering with 5+ in leadership, hands-on QA automation using Playwright and CI/CD via Jenkins, expert RCA and defect lifecycle management, expert use of X-Ray and Jira with bidirectional traceability, and experience with AI-enabled testing. The role requires being based in Mexico City or Estado de Mexico, with Zendesk’s hybrid work policy and commitments to equal opportunity and accommodations.

Figma is seeking a Content Support Engineer to own the knowledge systems and infrastructure that enable the Support team to deliver scalable, high-quality customer experiences, including AI-enabled content workflows. You will design the internal knowledge base architecture, build automated workflows and quality checks, and ensure information is accessible to both humans and AI, while establishing governance, a content strategy, and a metrics cadence tied to customer outcomes like CSAT and first contact resolution. Requirements include 5+ years of experience building knowledge programs for technical SaaS, proficiency with Notion, Zendesk, and Decagon, plus experience with AI-driven content workflows, API integrations, governance, and strong writing for both humans and AI. Figma emphasizes growth and encourages applicants even if they don’t meet every point, and outlines compensation and benefits such as equity, health/dental/vision, retirement contributions, parental leave, mental health resources, and paid time off, with pay transparency. The role is full-time in the US (remote or a US hub) with a base salary range of $140,000–$269,000, and includes accommodations and interview requirements such as cameras on during video interviews and in-person onboarding.

Figma is hiring a Content Support Engineer to own and scale knowledge systems and infrastructure that enable the Support team and AI to deliver exceptional customer experiences through product launches, policy changes, and process updates. You will design the internal information architecture, build automated content workflows, and establish governance and metrics that tie to customer outcomes like CSAT and first contact resolution. Qualifications include 5+ years building knowledge programs for technical SaaS, proficiency with Notion, Zendesk, and Decagon, and experience using AI to automate authoring, publishing, and quality checks, plus API integrations and strong written communication. The role can be based in a US hub or remotely in the United States, with a base salary range of $140,000–$269,000, equity, and a comprehensive benefits package. Figma emphasizes growth, equal opportunity, accommodations for disabilities, and requires camera-on during interviews and in-person onboarding, with data processing governed by the Candidate Privacy Notice.

Figma is growing its team and is seeking a Strategic Program Manager for Information Security to drive strategic initiatives and partnerships across the organization, with the role remote in the United States or from one of Figma’s US hubs. You’ll lead strategic security programs from planning to execution, coordinating priorities, risks, and dependencies, and defining metrics, OKRs, risk registers, and reporting to give leadership visibility. You’ll design scalable security practices, drive remediation with control owners and stakeholders, and promote security awareness and adoption through training and company-wide initiatives; you’ll also support strategic planning and portfolio management for leadership briefings. Requirements include 5+ years in security program management or related strategic role, experience leading cross-functional programs, knowledge of frameworks like NIST CSF, SOC 2, ISO 27001, and the ability to communicate risks to technical and non-technical stakeholders. Nice-to-haves include experience in chief-of-staff or portfolio management, knowledge of FAIR, GDPR/NIS2, SOX ITGC, AI tooling, and security certifications; plus Figma offers equity, comprehensive benefits, equal opportunity employment, accommodations on request, cameras-on during video interviews, in-person onboarding, and a candidate privacy notice.

Figma is expanding its Information Security team and is hiring a Strategic Program Manager to drive strategic initiatives and partnerships across the organization, with the role based in the US hub or fully remote in the United States. The role involves leading security programs from planning through execution, coordinating priorities and risks, and delivering metrics, risk registers, and leadership-facing reports. Candidates should have 5+ years in security program management or related strategic roles, experience leading cross-functional programs, and knowledge of frameworks like NIST CSF, SOC 2, and ISO 27001, with the ability to communicate risks to both technical and non-technical stakeholders; preferred qualifications include experience in chief-of-staff or portfolio management, enterprise risk practices, regulatory knowledge, and security certifications. Figma offers a base salary range of $169,000–$296,000 plus equity and a comprehensive benefits package (health, dental, vision, retirement, parental leave, mental health support, PTO, etc.), and is committed to diversity and equal opportunity. The posting notes accommodations for disabilities, a requirement to keep cameras on during video interviews, in-person onboarding, and processing of candidate data under Figma’s Candidate Privacy Notice.

Atlassian supports flexible work arrangements—office, home, or a mix—across a distributed workforce, and hires in any country where it has a legal entity, with virtual interviews and onboarding. The Principal Enterprise Delivery Manager serves as the primary stakeholder, acting as a strategic advisor and technical consultant while leading delivery and governance of large-scale cloud migrations. You will collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, and adoption planning, aligning technical execution with business outcomes and cloud features including AI. Responsibilities include migration strategy, risk management, technical architecture involving APIs, webhooks, and automation components, trusted advisor to senior leadership, delivery excellence with disciplined governance, accountability, stakeholder communications, escalation management, and team leadership. This role demands a data-driven, consultative mindset and proven experience in shaping customer cloud strategies and adoption, suitable for someone who thrives at the intersection of strategy, data, and execution to guide Atlassian’s most strategic customers to Cloud.

- Atlassian supports flexible work arrangements (office, home, or a mix) and hires internationally, with virtual interviews and onboarding as part of its distributed-first culture. - The Principal Enterprise Delivery Manager will shepherd Atlassian’s largest, most complex customers through cloud migrations, acting as a strategic advisor, technical consultant, and leader of delivery and governance across cross-functional teams. - The role demands business acumen plus technical fluency, with proven experience shaping cloud strategies, enabling adoption of cloud features (including AI), and understanding data flows, system integrations, and migration outcomes. - Core responsibilities encompass end-to-end migration strategy, risk management, technical architecture, trusted advisory, delivery governance, accountability, stakeholder communications, escalation handling, and team leadership. - The position requires staying ahead of industry trends and delivering data-driven insights and innovative solutions to customer challenges.

- Atlassian offers flexible, distributed-first work options (office, home, or a mix) and hires globally where it has a legal entity, with virtual interviews and onboarding. - The Principal Enterprise Delivery Manager is the primary stakeholder for Atlassian’s largest and most complex cloud migrations, serving as a strategic advisor and technical consultant while leading delivery and governance across cross-functional teams. - The role requires business acumen and technical fluency, with proven expertise in developing customer cloud strategies and enabling AI adoption, and an understanding of how data moves and migrations succeed or fail. - Key responsibilities include end-to-end migration strategy, risk readiness and remediation, technical architecture around APIs and automation, trusted advisory to senior leadership, disciplined delivery governance, accountability, and stakeholder communications, plus escalation management and team enablement. - The position emphasizes staying ahead of industry trends, integrating insights into customer interactions, and proposing innovative, data-driven solutions to business challenges.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The Principal Enterprise Delivery Manager role is to usher Atlassian’s largest, most complex customers through their transition to the cloud, acting as a strategic advisor and technical consultant to senior decision-makers and leading delivery and governance of large-scale cloud migrations. The ideal candidate combines business acumen with technical fluency, thriving at the intersection of strategy, data, and execution, and bringing proven expertise in developing customer cloud strategies and enabling adoption of cloud features—including AI—while understanding data movement, system integration, and migration success. Responsibilities include leading end-to-end migration strategy, facilitating readiness assessments and risk remediation, explaining APIs/webhooks/automation implications, acting as a trusted advisor to executives, governing the migration lifecycle with cross-functional coordination, driving accountability, managing stakeholder communications and escalations, mentoring teams, and promoting a data-driven, consultative mindset. The role also requires staying ahead of industry trends and integrating insights into customer interactions, proposing innovative solutions to business challenges, and guiding Atlassian’s most strategic customers toward cloud success.

Atlassian supports flexible, distributed work and global hiring with virtual interviews and onboarding. The Principal Enterprise Delivery Manager will guide Atlassian’s largest customers through cloud migrations as a strategic advisor and technical consultant, combining business sense with technical fluency. They collaborate with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering to address architecture, risk, performance, and adoption, and they lead end-to-end transformation efforts including AI feature adoption. Key responsibilities include migration strategy, risk management, technical architecture, governance, stakeholder communications, escalation handling, and team leadership, with a data-driven, consultative mindset. The role emphasizes staying ahead of industry trends to propose innovative cloud solutions and ensure successful migrations and positive outcomes for senior customer executives.

Atlassian offers flexible work options—office, remote, or hybrid—and supports employees in balancing family and personal goals, with hiring allowed in any country where the company has a legal entity. Atlassian serves over 236,000 customers worldwide and helps teams around the world, including NASA, Nike, Pixar, and Tesla, by promoting humanity through the power of software and collaboration. The Account Executive role will join the Japan team, focusing on enterprise customers to scale their investments in Atlassian and broaden product adoption, while also acting as a promoter for customers by sharing feedback with product and engineering teams. Responsibilities include developing and implementing named account or territory plans to maximize expansion opportunities and ensure high customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute effective strategies. Additional duties include collaborating with Advisory Service to understand technical initiatives, partnering with Renewals to maximize customer health and retention, and building productive relationships with internal stakeholders, Solution Partners, and key customers.

- Atlassian offers flexible work options (office, home, or a mix) and hires in any country with a legal entity, giving employees greater control over family, personal goals, and priorities. - The company serves over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla, and the Account Executive role in Japan focuses on helping the largest accounts scale their Atlassian investments. - Account Executives are consultative, solution-oriented, and creative, developing sales strategies to expand product adoption for Enterprise customers while acting as promoters who share feedback with product and engineering, in coordination with Channel Partners, Product Specialists, and Marketing. - They must understand the Enterprise Sales process and tailor it to Atlassian’s model, developing named Account or Territory plans, maintaining full account ownership, and coordinating with Solution Engineer, Inside Sales, Channel, and Renewal teams to build effective strategies. - The role emphasizes building productive relationships with Advisory Service, Renewals to maximize customer health and retention, and with internal stakeholders, Solution Partners, and key customers.

Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires globally wherever it has a legal entity, giving employees more control over personal priorities. The company serves over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla, with Account Executives helping the largest accounts scale their Atlassian investments, including a role joining the Japan team. Account Executives are consultative, strategic, and customer-focused, building sales strategies to increase adoption of enterprise products while acting as promoters by sharing customer feedback with product and engineering to improve the experience. They coordinate closely with Channel Partners, Product Specialists, Marketing, Solution Engineers, Inside Sales, and Renewal teams to deliver a seamless customer experience and maximize retention. Key responsibilities include developing named account or territory plans, owning accounts, maximizing expansion opportunities, and maintaining productive relationships with internal stakeholders, partners, and customers, including engagement with Advisory Service and Renewals.

At Atlassian, employees can work in an office, from home, or a hybrid setup, and the company hires in any country where it has a legal entity. Atlassian serves over 236,000 customers worldwide, including large brands like NASA, Nike, Pixar, and Tesla, and this role focuses on helping the largest accounts in Japan scale their Atlassian investments. Account Executives perform account-based selling, building and implementing sales strategies to drive adoption of select products and services among Enterprise customers, while acting as a promoter for customers by sharing insights with product and engineering teams and coordinating with Channel Partners, Product Specialists, and Marketing. They are consultative, solution-oriented, and strategic, capable of prioritizing resources to meet customer needs, and must understand the Enterprise Sales process and adapt it to Atlassian’s sales model. Key responsibilities include developing named account or territory plans for expansion and customer success, maintaining full account ownership while coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams, partnering with Renewals to maximize customer health and retention, and building productive relationships with internal stakeholders, Solution Partners, and key customers.

Zendesk is hiring a Senior SMB Account Executive to grow its SMB base in SaaS by acquiring new customers and expanding existing relationships through data-driven prospecting and value-based selling. Responsibilities include driving top-line revenue, nurturing relationships for retention, cross-selling additional products, maintaining a robust Salesforce pipeline, delivering forecasts, and collaborating with internal teams to optimize sales strategies. Requirements include a BA/BS or equivalent, 4+ years of B2B SaaS sales or solution engineering experience with a proven track record, strong presentation and negotiation skills, prospecting and territory planning abilities, and familiarity with Salesforce and Clari. The role is hybrid, requiring some in-office presence with the schedule determined by the hiring manager, plus remote work part of the week, with Zendesk offices worldwide for in-person collaboration. Zendesk highlights equal opportunity and inclusion, notes that AI or automated decision systems may screen applications, and provides accommodations for disabilities via a designated email contact.

The Product Marketing Manager for Solutions leads the go-to-market strategy and execution for multi-product solutions and targeted industries, crafting solution-level positioning, messaging, and narratives while coordinating with Product, Marketing, and Sales. They create high-impact collateral, enable sales with training and tools, conduct competitive and buyer intelligence, and measure campaign performance to drive cross-sell, up-sell, and new business pipelines. Required qualifications include 10+ years of B2B SaaS product marketing, experience using AI tools, a background in solutions marketing for multi-product suites, strong storytelling, cross-functional leadership, understanding of enterprise buying cycles, and data-driven metrics; basic qualifications specify experience in CX, CRM, or enterprise helpdesk marketing. The role is hybrid, with some in-office time, and Zendesk emphasizes a customer-experience focus, global diversity and inclusion, and accommodations for disabilities. Compensation includes a US base salary range of $153,000 to $229,000, with potential bonuses or benefits, and the company notes that AI or automated screening may be used in evaluating applicants.

Figma is expanding its Strategic Finance team and recruiting a Finance Systems leader to own budgeting, annual/quarterly planning, and AI-enabled forecasting, with options to work from San Francisco, New York, or remotely in the US. The role involves driving transformational projects, owning the Pigment financial planning platform, shaping data architecture and integrations, and building cross-functional partnerships to improve automation and forecasting. Ideal candidates have 5+ years in Finance Systems or a related function, strong technical and project-management skills, knowledge of core financial processes, and may have SQL or data science experience as a plus. The compensation package includes a base salary range of $169,000–$245,000 plus equity and a comprehensive benefits/bonus structure, with pay transparency and location-based considerations. Figma is an equal opportunity employer that provides accommodations for disabilities, requires camera-on during video interviews and in-person onboarding, and processes candidate data in accordance with the Candidate Privacy Notice.

Figma is expanding its team of creatives and builders to make design accessible, and its Strategic Finance team focuses on budgeting, annual and quarterly planning, resource allocation, financial analyses, and AI-enabled planning, with this role available in SF/NY or remote in the US. The role involves driving transformational finance projects, owning the Pigment financial planning platform, leading the systems roadmap, designing data architecture, and partnering with Strategic Finance, Data, Accounting, and Operations to optimize automation, forecasting, and governance while embedding AI into workflows. Requirements include 5+ years in Finance Systems or related function, strong technical skills in system design, AI automation, data architecture and integrations, knowledge of O2C/P2P/FP&A/Accounting Ops, and excellent cross-functional communication. Nice-to-haves include SQL proficiency, data science background, and experience managing consultants; the company encourages applicants even if they don’t match every point. They offer equity and a comprehensive benefits package—including health, dental, vision, retirement contributions, parental leave, wellness programs, paid time off, and an annual bonus plan for eligible roles—with a base salary range of $169,000–$245,000 and an equal-opportunity stance with accommodations for disabilities; candidates are required to keep cameras on during video interviews and onboarding may be in person.

Figma is expanding its Application Platform team within Infrastructure to build shared foundations that power REST APIs, asynchronous jobs, and workflow orchestration on a large Ruby application, with the role available from one of Figma’s US hubs or remotely in the United States. The role is a full-time backend engineer focused on designing and evolving Ruby frameworks, improving backend availability, scalability, and performance, modernizing the codebase (including moving REST APIs from Sinatra to Rails) and enhancing hot reloading, testing, CI reliability, and tooling. You will mentor engineers, promote pragmatic engineering practices, and collaborate with product and infrastructure teams to turn recurring pain points into reusable platform capabilities that accelerate engineering velocity across the company. Requirements include 5+ years of software engineering experience, 3+ years building production Ruby systems, and the ability to design reliable distributed systems; nice-to-haves include experience with AWS services (SQS, EKS), Temporal, Kubernetes, Terraform, and testing performance. Compensation includes an annual base salary range of $153,000–$376,000 USD, equity, and comprehensive benefits; Figma is an equal opportunity employer offering accommodations for disabilities, with processes like camera-on video interviews and in-person onboarding.

Figma is expanding its Application Platform within Infrastructure to build shared backend foundations that power REST APIs, asynchronous jobs, and workflow orchestration for teams worldwide. They’re hiring an experienced backend engineer with production Ruby experience to design and modernize large Ruby codebases (including moving REST APIs from Sinatra toward Rails) and to improve availability, scalability, and developer velocity. Responsibilities include designing shared Ruby frameworks, increasing reliability and performance of critical systems, improving hot reloading and CI, strengthening observability, and mentoring others while turning recurring problems into reusable platform capabilities. Requirements include 5+ years of software engineering experience, 3+ years building production Ruby systems, and experience with distributed systems, with pluses like AWS SQS/EKS, Temporal, Kubernetes, Terraform, testing performance, and large migrations. Figma offers equity and a comprehensive benefits package, emphasizes growth and inclusion, provides a salary range of $153,000–$376,000, and supports remote or US hub work options, accommodations, and in-person onboarding with a camera-on interview requirement.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, giving employees more control over family and personal priorities. DX is the developer intelligence platform that helps engineering leaders understand how work gets done, improve developer experience, and make better decisions about productivity and AI by combining self-reported insights with data from the systems where software work happens. The role is for a Senior Product Manager to lead DX’s Self-Reported Insights portfolio—Snapshots, PlatformX, Studies, and Benchmarks. You will set the vision and strategy, create roadmaps and measurable outcomes, and guide how customers ask questions, earn meaningful participation, interpret results, compare performance, and translate feedback into action. As a senior individual-contributor, you will own the portfolio end-to-end—from building a coherent product experience and translating survey methodology into rigorous, approachable offerings to improving the customer journey, shaping opportunities with prototypes, measuring usage and satisfaction, and partnering closely with Engineering, Design, customer-facing teams, and go-to-market leaders while engaging with customers.

Atlassian allows employees to work from an office, home, or a hybrid arrangement, and can hire people in any country where it has a legal entity. DX is the developer intelligence platform that helps engineering leaders understand how work gets done, improve developer experience, and make better decisions about productivity and AI by combining self-reported insights with data from the systems where software work happens. The Senior Product Manager will lead DX’s Self-Reported Insights portfolio, including Snapshots, PlatformX, Studies, and Benchmarks. The role involves setting the vision, strategy, and roadmap, building understanding of leaders and developers, creating a coherent product experience, translating survey methodology into actionable products, and improving the end-to-end customer journey. You’ll measure portfolio performance, partner with Engineering, Design, customer-facing teams, and go-to-market, and spend significant time with customers to bring context to the product team.

Atlassian offers flexible work options—office, remote, or hybrid—to support personal priorities. DX is the developer intelligence platform that helps engineering leaders understand how work gets done, improve developer experience, and make better decisions about productivity and AI by combining self-reported developer insights with data from the systems where software work happens. The role is a Senior Product Manager for DX’s data platform and connector portfolio, owning Data Cloud, the connector ecosystem, core data integrity, and the data infrastructure behind the demo environment; it is a deeply technical product role, and you do not need to be an engineer, but you must reason credibly about connectors, APIs, data models, database design, data lakes, reliability, enterprise data requirements, and data privacy/security. Responsibilities include setting the vision, strategy, roadmap, and measurable outcomes for Data Cloud and connectors; prioritizing investments based on customer demand, market context, and downstream needs; and improving the end-to-end connector experience from setup and authentication to data mapping and troubleshooting, while defining data-quality requirements. You will partner with Engineering on the evolution of DX’s unified data layer, own the demo environment’s reliability, develop an understanding of enterprise data environments and integration patterns, shape ambiguous opportunities with lightweight specs and prototypes, monitor platform performance metrics like adoption and time-to-value, and collaborate with customer-facing and go-to-market teams on connector discovery, pilots, launches, documentation, and positioning.

Atlassian enables flexible work locations and hires in any country where they have a legal entity. DX is a developer intelligence platform that combines developers' self-reported insights with data from the systems where software work happens to help engineering leaders improve developer experience and make productivity and AI decisions. The Senior Product Manager will lead DX’s data platform and connector portfolio, owning Data Cloud, the connector ecosystem, data integrity, and the data infrastructure behind the demo environment; it’s a deeply technical product role requiring credibility with connectors, APIs, data models, data lakes, reliability, enterprise data needs, and privacy/security. Responsibilities include setting vision, strategy, and roadmap for Data Cloud and connectors, prioritizing investments, improving the end-to-end connector experience, and defining requirements for data quality and transparency, while partnering with Engineering on the unified data layer. You’ll also own demo environment reliability, build enterprise data expertise, shape opportunities with lightweight specs and prototypes, monitor platform performance (adoption, time-to-value, reliability, satisfaction), and collaborate with customer-facing and GTM teams on discovery, pilots, launches, and documentation.

Atlassians can choose where they work—office, home, or a mix—and Atlassian hires in any country where it has a legal entity. The Senior Machine Learning Systems Engineer on the Search Platform will own the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. Responsibilities include building scalable search infrastructure (retrieval pipelines, vector indexing, embedding-based semantic search) and delivering ML components end-to-end across multiple regions and tenants to meet SLOs for availability, latency, and relevance. You will build production ML models (neural rankers, embeddings, reranking systems), integrate them into serving infrastructure with frameworks like Triton and PyTorch, and collaborate with ML researchers to productionize models with monitoring and evaluation. Additional focus areas include agentic/RAG retrieval systems, partnering with Rovo and AI platform teams, driving observability and FinOps for cost discipline, on-call readiness, and mentoring engineers while aligning with roadmaps and OKRs.

Atlassian offers flexible work locations and hires people globally for this Senior Machine Learning Systems Engineer role on the Search Platform team. The role owns the design, development, and production deployment of ML systems that power search experiences across Atlassian products, including scalable search serving infrastructure, retrieval pipelines, vector indexing, and embedding-based semantic search. Responsibilities include end-to-end delivery of ML components from experimentation to production rollout across multiple regions and tenants, and designing high-throughput, low-latency search architectures that meet strict SLOs for availability, latency, and relevance quality. It covers ML model development and serving, including neural rankers, embedding models, and reranking, integrating models into serving infrastructure with frameworks such as Triton and PyTorch, and collaborating with ML researchers, plus agentic search and retrieval for RAG use cases with personalized indexes and grounding pipelines, in partnership with Rovo and AI platform teams. The role emphasizes operational excellence and FinOps, with observability, monitoring, and incident response, on-call practices, capacity planning, and cross-functional collaboration to define roadmaps, mentor junior engineers, contribute to design reviews, and drive team OKRs.

Atlassian offers flexible work options (office, home, or a mix) and hires in any country where it has a legal entity. The role is Senior Machine Learning Systems Engineer on the Search Platform team, responsible for the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You’ll design and implement scalable search infrastructure (retrieval pipelines, vector indexing, embedding-based semantic search) and own end-to-end ML components from experimentation to production across regions and tenants, meeting high throughput, low latency, and strict SLOs. You’ll develop and serve ML models (neural rankers, embeddings, reranking), integrate them into serving infrastructure using Triton and PyTorch, and collaborate with ML researchers to productionize models with robust monitoring and evaluation. The role also involves building agentic/RAG-focused retrieval systems, partnering with Rovo and AI platform teams, driving observability and FinOps-driven cost optimization, maintaining on-call readiness, and mentoring engineers while aligning with roadmaps and OKRs.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity, giving employees control to support family and personal goals. As a Senior Machine Learning Systems Engineer on the Search Platform team, you will own the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You will design scalable search serving infrastructure, retrieval pipelines, vector indexing, and embedding-based semantic search, and drive end-to-end ML delivery across multiple regions and tenants to meet high SLOs. In ML model development and serving, you’ll build production models (neural rankers, embeddings, rerankers), integrate them into serving infrastructure with Triton and PyTorch, and collaborate with researchers to productionize models with robust monitoring and evaluation. The role also covers agentic search and Retrieval-Augmented Generation use cases, collaboration with Rovo and AI platform teams, and operational excellence including observability, FinOps-driven cost discipline, on-call readiness, capacity planning, and mentorship across the team.

Atlassian supports flexible work arrangements and hires in any country with a legal entity. The role is Senior Machine Learning Systems Engineer on the Search Platform, responsible for the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You will design and implement scalable search serving infrastructure—retrieval pipelines, vector indexing, and embedding-based semantic search—and own end-to-end ML delivery from experimentation through production across multiple regions and tenants, aiming for high-throughput, low-latency systems with strict SLOs for availability, latency, and relevance. Responsibilities include building production ML models (neural rankers, embeddings, rerankers), integrating with serving infrastructure via Triton and PyTorch, collaborating with researchers to translate experiments into robust, monitored production systems; plus agentic/RAG retrieval solutions with personalized indexes and multi-step workflows in partnership with Rovo and AI platform teams. The role emphasizes operational excellence and cost discipline through observability, incident response, FinOps-driven cost optimization, on-call readiness, and capacity planning, along with cross-functional collaboration to define roadmaps, OKRs, design reviews, and best practices.

DX is a rapidly growing Salt Lake City-based SaaS company that helps engineering leaders build high-performing, productive teams, collecting millions of data points daily to deliver insights into developer productivity for clients including Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling its annual recurring revenue in the last several years, and recently closed on an acquisition by Atlassian. By joining Atlassian, DX will expand its resources, accelerate growth and R&D, and deliver greater impact to its customers. DX values clarity about performance and centers on individual mastery, with those who demonstrate mastery expected to thrive and be greatly rewarded. The role described involves achieving opportunity and pipeline goals on a monthly, quarterly, and annual basis, leading a team of 7-9 SDRs to consistently exceed their quota and develop professionally, fostering a positive, winning culture, guiding SDRs on prospecting and engagement best practices, and analyzing performance metrics to coach improvements and close gaps.