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The Application Administrator (German speaker) will work with clients to maximize their Atlassian software by configuring and customizing Jira, Confluence, Jira Service Desk, and other Atlassian and marketplace applications as a remote administrator for multiple clients. This partially outsourced role involves acting as the day-to-day remote administrator, responding to requests on a priority basis to tailor the software to each client's needs. Responsibilities include onboarding and becoming familiar with customer application servers, monitoring and responding to requests via the Adaptavist service desk, and advising on how to best use Atlassian applications. The role entails creating projects, configuring permissions and workflows, and performing various administrative activities according to agreed-upon customer priorities, while communicating with customers and team members to implement configuration solutions. You will record work and time, follow customer security protocols, and solve issues by applying best-practice recommendations and Adaptavist tools and processes.

The Contracts & Legal Manager is responsible for driving business as usual within the Commercial Operations group, managing day-to-day contract review, negotiation and management, and liaising with clients, subcontractors, and suppliers. This role is expected to lead engagements in the US and Canada, but also support engagements in other geographies, and will accept accountability for legal contracts and advise the Team Lead and Head of Commercial Operations on unusual and exceptional legal requirements. The Commercial Operations team focuses on enabling growth through contract management, compliance management, and risk management, and the manager will work closely with executive management, sales, IT and security, finance, marketing, facilities, and product development. You’ll review and redline contracts, independently negotiate terms (NDAs, MSAs, SOWs, software purchasing agreements, etc.), and manage contract information and internal IT systems, supported by knowledge management and peer-review processes. You’ll also review documentation for strategic sales, partnerships, or acquisitions, balance risk with the company’s global strategy, and drive continuous improvement of cross-team training, playbooks, templates, and legal processes.

Zendesk is seeking a Senior Product Designer, Platform in Melbourne to lead the Foundational and Core Platform design, shaping the Zendesk ecosystem and translating complex workflows into scalable, human-centered experiences while elevating design craft in APAC. The role entails leading multi-quarter platform initiatives from problem framing to shipping, defining direction for ambiguous platform problems, and designing AI-native interactions such as agent workflows, tool-use surfaces, streaming states, and trust mechanisms, including prototype-in-code when necessary. Ideal candidates have 7+ years of enterprise SaaS product design experience, a track record of creating enduring platform patterns, a strong point of view on AI-native interaction design, comfort prototyping with code-based tools, and the ability to influence roadmaps within a three-in-a-box (Product, Engineering, Design) setup. They should bring expertise in research, journey mapping, Jobs To Be Done, collaboration with Design Systems to evolve platform patterns, and a commitment to accessibility and global inclusivity, plus mentoring and raising team craft. Zendesk is an equal opportunity employer with a hybrid work model, notes that AI may be used to screen applications, and provides accommodations; the role reports to Abi Iyer, and Zendesk highlights its mission to power billions of customer conversations and its commitment to diversity and inclusion.

The Senior Product Marketing Manager at Zendesk will drive product marketing to ensure successful launch, adoption, and impact of platform capabilities for building and customizing on Zendesk, covering market and customer research, messaging and positioning, technical marketing, GTM enablement, and cross-functional collaboration with sales, marketing, and product. They will develop clear messaging and materials for customer interactions (pitch decks, use cases, personas), craft compelling storytelling and collateral for live and digital events, and create sales enablement assets drawn from customer conversations. They will become a subject matter expert, develop technical marketing for their product area to demonstrate Zendesk differentiation to IT audiences, and identify and develop customer stories through relationships with top customers for the storytelling program. They will implement product discovery initiatives to drive adoption, collaborate with Product, Marketing, Sales, Success, Analyst and Investor Relations to build strategic assets for campaigns, enablement, press releases, and analyst briefings, and autonomously drive multiple projects with strong execution and deadlines. The role focuses on owning PMM for Zendesk's AI platform capabilities (Agent Builder and Custom Agents) with a GTM plan and stakeholder collaboration, the US base salary ranges from $183,000 to $275,000 plus potential bonuses or incentives, and Zendesk is committed to equal opportunity, diversity, inclusion, and accommodations, including disclosure that AI or automated decision systems may be used in screening.

The position is for Managed Shared Services Consultants who configure Zendesk solutions, advise on best practices, and act as an extension of customers' teams to help adopt, optimize, and maintain Zendesk products worldwide, including hands-on production work. Key responsibilities include maintaining product expertise, managing a customer backlog, educating customers for proactive optimization, collaborating across regions to gather requirements and prioritize work, and designing, testing, and rolling out complex production configuration updates. Additional duties involve conducting detailed account reviews, contributing to process improvements, and driving initiatives and projects as the team grows. Requirements include 6-10 years of professional consulting or customer success experience, Zendesk or CX experience, scripting in SQL/Python, familiarity with analytical tools (Excel/Tableau/Power BI), strong communication, multilingual ability a plus, problem-solving, attention to detail, independence, and shift flexibility, with the role based in Karnataka or Maharashtra and a hybrid onsite/remote arrangement. Zendesk emphasizes equal opportunity, inclusivity, potential AI screening, and accommodations, with a global, diverse workplace and offices worldwide.

Zendesk is hiring a Senior Digital Inside Sales Specialist to support their SMB ecosystem, serving as a product expert and strategic value-architect in an AI-first vision. The role involves handling high-velocity inbound leads via chat and email, resolving inquiries to boost online conversions and pipeline, conducting discovery calls, and delivering tailored demonstrations that show business impact while meeting SLAs, KPIs, and revenue goals. Requirements include 2-5 years of professional sales or customer-facing experience, excellent English communication skills, and the ability to work in Taguig City on a hybrid schedule (3 days in the office). Preferred qualifications include SaaS/Cloud/B2B experience and optional fluency in French, Dutch, or Arabic, along with strong digital literacy, execution, and agility. Zendesk promotes a diverse, inclusive, hybrid work culture, notes that AI may be used to screen applications, and provides accommodations for applicants with disabilities.

Appfire is a remote-first SaaS company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala, 7Pace Time Tracker, Jira MWE, and BigPicture, with customer stories available on their site. They’re seeking a creative and strategic Partner Content & Communications Manager to own the voice of Appfire’s channel program and craft partner-focused content that resonates at every stage of the partner journey. The role sits at the intersection of marketing, channel programs, and strategic messaging, and will develop partner messaging frameworks, lead partner communications and newsletters, manage the partner portal, enable new programs, and produce a broad range of partner-facing content while coordinating with cross-functional teams and vendors. Requirements include 5+ years in content/partner marketing in B2B SaaS, exceptional writing, experience with messaging frameworks and launch campaigns, strong project management, and familiarity with partner ecosystems; nice-to-haves include Atlassian ecosystem exposure, knowledge of channel structures, and LMS tools. Perks include equity, generous PTO plus three CSR days, fully remote work for US/Canada/UK, and a commitment to equality and recognition in market awards.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available online. They’re hiring a Partner Content & Communications Manager to own the voice of Appfire’s channel program and drive partner-facing content and communications, reporting to the Sr. Manager of Channel Marketing and Programs. The role includes developing a partner messaging framework, leading partner communications and newsletters, managing the partner portal content, enabling new program launches, and producing a wide range of partner-facing content. Requirements include 5+ years in content or partner marketing, exceptional writing, launch and go-to-market experience, strong project management, and familiarity with partner ecosystems, with nice-to-haves such as Atlassian ecosystem experience and knowledge of channel program structures. Perks include remote work for US/Canada, equity, generous PTO plus CSR days, health coverage, a sport allowance, market recognition, and a commitment to equal opportunity employment (Req ID 841).

Appfire is a fully remote, growth-focused software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. They’re hiring a Partner Content & Communications Manager to own the voice of Appfire’s channel program and craft partner-focused content across marketing, channel programs, and strategic messaging. The role covers developing a partner messaging framework, leading partner communications (newsletters, launches, campaigns), maintaining the partner portal, enabling new programs, and producing a range of partner-facing content in collaboration with cross-functional teams. Requirements include 5+ years in content or partner marketing in B2B SaaS, exceptional writing, experience with messaging frameworks and go-to-market launches, strong project management, and familiarity with partner ecosystems; nice-to-haves include Atlassian ecosystem experience and LMS/tools familiarity. Benefits include equity, unlimited PTO, comprehensive health coverage, volunteer days, learning and development, and a remote-friendly setup within the United States (with offices in Boston, Burlington, and New York) alongside recognition in market awards.

Zendesk is seeking a high-caliber Senior Enterprise Account Executive (IC) to own the enterprise segment in Singapore, targeting net-new logos, complex multi-month deals, and high-value ARR growth through both expansion of existing accounts and new logos. Candidates should have 12–15 years of quota-carrying B2B Enterprise SaaS sales experience (preferably in Customer Experience or high-growth enterprise platforms) and be fluent in English and Bahasa Indonesia, with the ability to negotiate with C-level executives in Jakarta. The role requires a proven enterprise track record of closing multi-year six/seven-figure deals and managing sales cycles spanning 6 to 12+ months, plus elite outbound grit to build a pipeline from scratch and an immaculate executive presence for pitches and negotiations. You will drive enterprise revenue growth, quarterback a cross-functional "Sales Pod" to deliver business cases and PoCs, own your territory plan, maintain rigorous MEDDPICC-based value selling, and ensure forecast accuracy and pipeline hygiene. Zendesk emphasizes a hybrid, inclusive culture, AI screening of applicants, and equal opportunity with commitments to diversity and accommodations; applicants from all backgrounds are encouraged to apply.

Atlassian is seeking a passionate Solutions Engineer to join the APAC Solutions Engineering team, focusing on Atlassian’s largest Indian customers and acting as a trusted advisor to help them realize their potential with Atlassian. The company offers flexible work options—office, home, or a combination—and can hire in any country where it has a legal entity; interviews and onboarding are conducted virtually as part of its distributed-first approach. Atlassian’s values include Excellence, Team & Individual, Intentional Positivity, and Owning Your Domain, Your Way. In this role, you’ll own the technical engagement in pre-sales, advocate for Atlassian, empathise with customers, maintain lifelong learning, and drive business outcomes to help achieve revenue goals. The culture emphasizes collaborative problem-solving in a distributed-first environment and empowers employees to Be The Change You Seek, try new things, and learn from failures.

Atlassian is hiring a passionate Solutions Engineer for the APAC Solutions Engineering team to serve Atlassian’s largest Indian customers as a trusted advisor. The role supports a flexible, distributed-first model: you can work in office, from home, or a mix, and the company hires anywhere with a legal entity, with virtual interviews and onboarding. The team’s values are Excellence, Team > Individual, Intentional Positivity, and Own Your Domain, Your Way. Key responsibilities include owning the technical engagement in pre-sales, advocating for Atlassian, empathizing with customers, lifelong learning, and driving business outcomes. The culture emphasizes collaborative problem solving, distributed collaboration, and empowerment to try new things and learn from failures.

Atlassian aims to unleash the potential of every team and has built a fast-growing, multi-billion-dollar software business with over 300,000 paying customers, hundreds of implementation partners, and millions of users worldwide, serving teams like Williams Racing, NASA, Nike, Pixar and Tesla. The Enterprise Account Executive will develop and implement a territory strategy to drive growth and adoption of Atlassian’s portfolio of solutions and services with our largest enterprise customers, while acting as a champion for customers and uncovering additional value. Working across a territory of many of Atlassian’s largest existing customers in India, they’ll coordinate with Channel Partners, Product Specialists, and Marketing to position value and elevate the relationships. The role is consultative and strategic, requiring full account ownership and collaboration with Solution Engineering, Sales Development, and Customer Success to ensure a seamless customer experience, with strong interlock with the channel team and external Partners. They will engage customers through regular 1:1 meetings, executive engagements, roundtables and events; educate on Atlassian’s Cloud-based System of Work including AI, Scaled Agile, Enterprise Service Management, Work Management and DevOps solutions; and consistently exceed quotas while helping Atlassian improve its ability to serve customers.

Atlassian is on a mission to unleash every team’s potential by transforming software development, serving major brands worldwide and building a multi-billion-dollar business with 300,000+ paying customers, partners, and millions of users. The Enterprise Account Executive will develop territory strategies to drive growth and adoption of Atlassian’s portfolio with the largest enterprise customers while championing their needs and uncovering additional value. You will cover a territory in India, working with Channel Partners, Product Specialists, and Marketing to position value and strengthen existing relationships; AEs are consultative, solution-focused, and strategically minded. Responsibilities include creating territory and named account plans, owning accounts while coordinating with Solution Engineering, Sales Development, and Customer Success for a seamless experience, and collaborating with the Atlassian Channel team and external Partners to execute sales strategies. The role emphasizes teamwork, regular executive engagements, educating customers on Atlassian’s Cloud-based System of Work (including AI, Scaled Agile, Enterprise Service Management, Work Management, and DevOps), and consistently exceeding quotas while embodying “Be the change you seek” to improve customer service.

Zendesk is hiring an Engineering Manager in Pune to lead a high-performing team of about 10 engineers focused on building the AI-native Zendesk Platform and API strategy, with a hybrid work arrangement and relocation to Pune. The ideal candidate has a proven track record as an Engineering Manager, successful in building and scaling distributed teams, mentoring engineers, and aligning with external stakeholders to deliver scalable backend services and new initiatives. The role involves architecting foundational, high-throughput infrastructure that powers customer service across web, mobile, and AI orchestration layers, and decoupling core business logic from the user interface to create an API-first engine. Responsibilities include fostering an inclusive culture, coordinating with Engineering, Product, and Program Management to align strategy and deliver reliable products, improving delivery and team happiness, and communicating progress broadly. The opportunity is part of Zendesk’s Pune Product Development Center of Excellence with location restrictions (must be in Karnataka or Maharashtra) and a commitment to hybrid work, equal opportunity hiring and inclusion, with accommodations for disabilities; AI screening may be used in candidate evaluation.

Zendesk is hiring a Collections Senior Specialist in Manila to manage high-volume accounts receivable, protect revenue, and collaborate with global internal teams for financial excellence. Key duties include managing Segment 3 & 4 portfolios (ARR < $60K), performing detailed account reconciliations, conducting regular customer outreach, cross-functional escalation with Sales, Legal, Finance Ops, and Renewals, and recommending actions such as suspension, cancellation, write-off, and reactivation, along with audit support and process improvements. The role requires developing AR expertise, strong communication, multitasking, collaboration, and integrity, with 2–4 years of related experience (or an advanced degree with no experience) and proficiency in accounting software and Excel/Google. Preferred qualifications include experience in a multinational/global shared services environment, knowledge of ERP systems (Oracle NetSuite or Zoura), and CPA or equivalent certification. The position offers a hybrid work arrangement with some in-office days, and Zendesk emphasizes equal opportunity, diversity and inclusion, AI screening, and accommodations for applicants with disabilities.

Zendesk is seeking a Senior Machine Learning Engineer for its AI Copilot team to take ML-powered features from prototype to production for a multi-million ARR product that helps customer service agents. Responsibilities include owning end-to-end feature delivery, productionizing research with scientists, building and maintaining ML infrastructure (serving, pipelines, LLM integrations, evaluation), contributing to architectural decisions, collaborating with product engineers, improving reliability and cost-efficiency, and mentoring junior engineers. Required qualifications include 5+ years of software engineering with a focus on ML engineering/MLOps, Python proficiency (Ruby a plus), production ML systems experience, LLM integration experience, SQL/data infrastructure expertise, Docker/Kubernetes and AWS experience, and strong collaboration. Preferred qualifications include Snowflake/dbt, Metaflow/MLflow, BentoML on Kubernetes, PyTorch or TensorFlow, Kafka, and experience with iterative, metrics-driven product development such as A/B testing and feature flags; the tech stack features Ruby and Python, AWS, Metaflow, MLflow, BentoML on Kubernetes, data in S3/RDS/MySQL/Snowflake, Docker, and an LLM Proxy. In Poland, the base salary range is zł302,000 to zł454,000 with potential bonuses/benefits, and Zendesk emphasizes hybrid work, inclusion, equal opportunity, accommodations for disabilities, and transparency about AI-based screening during the hiring process.

Zendesk is hiring a Public Sector Solutions Consultant to help FedSLED customers leverage its AI-powered Resolution Platform for improved CX and ES. You will lead technical and business discovery, architect AI-driven CX/ES solutions, drive the end-to-end technical engagement from qualification to pilots, and integrate with Zendesk APIs, mid­dleware, telephony, and cloud platforms while collaborating across teams to influence product strategy. Requirements include 5+ years of presales or equivalent experience, proven pilots/POCs, ROI literacy, knowledge of AI technologies, domain expertise in CCaaS/ITSM/BI/WFM, strong communication skills, willingness to travel, and a degree, with FSLED compliance knowledge strongly desired. You should be strategic, technically fluent, collaborative, customer-obsessed, and an analytical storyteller who can solve problems creatively. Compensation ranges from an annualized OTE of $188,000–$282,000 with an 80/20 base/commission split (plus potential bonuses/benefits), and Zendesk notes AI screening, hybrid/remote work options, diversity and inclusion commitments, and accommodations for applicants as needed.

- The Innovation Architect is a Solution Architect for Miro’s MOST program, partnering with enterprise customers to translate business strategy into scalable collaboration architectures inside Miro and to shape an outcomes-driven roadmap with governance and enablement. - MOST offers 240 hours per year of services to help design, implement, and scale collaboration solutions across teams, functions, and geographies, with the Architect serving as a trusted advisor to both business and technical stakeholders. - Key responsibilities include leading discovery, alignment sessions, governance design, change-management guidance, coaching on Miro best practices and AI workflows, building prototypes and templates, facilitating workshops, and tracking milestones while flagging risks. - Requirements encompass 6+ years in consulting/change management/Agile transformation or related fields, ability to lead structured discovery and cross-functional enablement, familiarity with collaboration governance and workspace architecture, experience with Human-Centered Design/Design Thinking, fluency in Miro (or similar platforms), and near-native Japanese with business English. - Benefits include a global package (equity, wellbeing benefits, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative culture; Miro emphasizes belonging and supports its large user base of 100M+ users and 250,000+ companies.

The Innovation Architect is a Solution Architect for collaboration and ways of working within Miro’s MOST program, a 240-hour-per-year enterprise professional services subscription to help design, implement, and scale collaboration solutions in Miro across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap that evolves with needs, serving as trusted advisors to both business and technical stakeholders. Key activities include leading discovery aligned to the 240-hour allocation, facilitating vision and prioritization sessions, conducting assessments, designing governance frameworks, guiding change-management initiatives, coaching on best practices and AI workflows, facilitating workshops, building prototypes and templates, partnering with IT/Admin to standardize, recommending process optimizations, providing ongoing advisory support, tracking milestones, flagging risks, and collaborating with CSMs, Architects, and Engagement Managers. Requirements include 6+ years in consulting/change management/Agile transformation/digital collaboration or similar, experience enabling cross-functional teams, ability to map workflows and diagnose adoption barriers, familiarity with collaboration governance and workspace lifecycle, knowledge of Human-Centered Design/Agile/Design Thinking, fluency in Miro or similar platforms, strong communication and facilitation skills, adaptability, and near-native Japanese with business-level English. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an Learning & Development stipend, plus a diverse, inclusive culture aligned with Miro’s mission to empower teams, with location-specific benefits and a Recruitment Privacy Policy referenced by the company.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, partnering with customers to translate business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders. MOST provides 240 hours per year of services to help enterprise customers design, implement, and scale collaboration solutions in Miro, and the architect leads discovery, visioning, alignment, and prioritization to create a structured plan that fits those hours and desired outcomes. Key duties include conducting collaboration, workflow, and workspace assessments; designing governance frameworks, lifecycle management, and change-management plans; building prototypes and templates; coaching teams on best practices, AI workflows, and adoption; and tracking milestones while flagging risks and guiding re-prioritization. Requirements include 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields; ability to map workflows, diagnose adoption barriers, enable cross-functional teams, familiarity with governance/workspace architecture; experience with Human-Centered Design, Design Thinking, or innovation frameworks; fluency in near-native Japanese and business-level English. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, 1,600+ employees; the company emphasizes belonging and inclusion and offers global benefits (equity, wellbeing, WFH equipment, L&D stipend), with a Recruitment Privacy Policy guiding applicant data handling.

The Innovation Architect in Miro's MOST program acts as a Solution Architect for collaboration and ways of working, translating customer business strategy into scalable Miro-focused architectures and governing models within MOST’s 240 hours per year of ongoing professional services for enterprise clients. They lead discovery, facilitate alignment and prioritization, assess collaboration workflows and workspaces, design governance and operating models, and shape an outcomes-driven solution roadmap that evolves with customer needs, acting as trusted advisors to both business and technical stakeholders. They design end-to-end collaboration solutions, run change management activities, coach teams on best practices and templates, facilitate workshops across Agile, product development, and strategy, build lightweight prototypes, and partner with IT/Admin to standardize workspace setup and governance while tracking milestones and risks. Requirements include 6+ years in consulting/change management/Agile transformation or digital collaboration, ability to synthesize insights into actionable recommendations, cross-functional enablement experience, familiarity with governance frameworks, human-centered design/Design Thinking, fluency in Miro (or similar tools), and near-native Japanese with business English. What’s in it for you: a global benefits package including equity, wellbeing, equipment allowance, and an L&D stipend, plus a diverse, inclusive culture; Miro emphasizes belonging and a global mission to empower teams, with a Recruitment Privacy Policy governing applicants' data.

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly enterprise services subscription that provides 240 hours of guidance to design, implement, and scale Miro-based collaboration across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnose workflow adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves with needs. Responsibilities include leading discovery, facilitating alignment sessions, conducting governance and workspace assessments, guiding change management, coaching best practices, prototyping templates, partnering with IT to reduce tool sprawl, tracking milestones, and ensuring hours are used strategically. Requirements are 6+ years in consulting, change management, Agile transformation, or digital collaboration, the ability to lead structured discovery and map workflows, familiarity with governance frameworks and workspace architecture, and fluency in Japanese and business English. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, an L&D stipend, and a diverse, inclusive culture at Miro.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, which provides 240 hours per year of enterprise services to help design, implement, and scale collaboration solutions across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape a structured, outcomes-driven solution roadmap. They operate as trusted advisors to business and technical stakeholders, delivering end-to-end solutions by combining process design, workspace architecture, governance, and enablement to ensure measurable value from Miro. Responsibilities include leading discovery, facilitating alignment sessions, assessing collaboration and workspace readiness, implementing governance, guiding change management, coaching on best practices and AI workflows, prototyping templates, and tracking progress against milestones while re-prioritizing as needs evolve. Requirements include 6+ years in consulting/change management/Agile/digital collaboration, experience enabling cross-functional teams, familiarity with governance/workspace architecture, proficiency with Miro or similar platforms, strong communication, and near-native Japanese with business English; benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, with a culture focused on belonging and inclusion.

The Innovation Architect acts as a Solution Architect for Miro’s MOST program, delivering 240 hours per year of ongoing, enterprise-grade guidance to help customers design, implement, and scale collaboration solutions in Miro. They translate business strategy into scalable collaboration architectures, diagnose workflow and adoption issues, design governance and operating models, and craft an outcomes-driven roadmap while serving as trusted advisors to both business and technical stakeholders. Key duties include leading discovery and alignment sessions, conducting workflow and workspace assessments, building governance structures, guiding change management, coaching teams on best practices and AI-enabled workflows, prototyping, and tracking progress against milestones while flagging risks. Required qualifications include 6+ years in consulting/change management/Agile/digital collaboration, proven cross-functional enablement, familiarity with governance frameworks and workspace architecture, experience with Human-Centered Design or Design Thinking, fluency in Miro or similar platforms, and near-native Japanese with business English. Benefits cover global programs including equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with Miro emphasizing diversity and belonging and inviting applicants to learn more about life at Miro.

The Innovation Architect is a Solution Architect for collaboration within Miro’s MOST program, a yearly professional services subscription that provides enterprise customers 240 hours per year to design, implement, and scale collaboration in Miro across teams and geographies, and they translate business strategy into scalable collaboration architectures with an outcomes-driven roadmap. They act as trusted advisors to both business and technical stakeholders, designing end-to-end collaboration solutions by integrating process design, workspace architecture, governance, and enablement to deliver measurable value from Miro. Responsibilities include leading discovery aligned to the MOST plan, facilitating vision and prioritization, conducting workflow and workspace assessments, designing governance and change-management programs, prototyping templates and reusable workflows, coaching on best practices and AI-enabled workflows, and partnering with IT to standardize setup and governance while tracking milestones and risks. Requirements include 6+ years in consulting/change management/Agile transformation or similar, experience enabling cross-functional teams to adopt new tools, familiarity with collaboration governance, design thinking, and agile methodologies, fluency in Miro (or similar platforms), near-native Japanese with business English for internal communication, and strong communication and stakeholder-management skills. Benefits include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, collaborative culture; the description also highlights Miro’s mission, global presence, and commitment to belonging, and notes that location-specific benefits vary and can be found on the Global Miro benefits board.

The Innovation Architect is a Solution Architect for collaboration within Miro's MOST program, providing enterprise customers with 240 hours/year of services to design, implement, and scale collaboration solutions across teams and geographies, translating business strategy into scalable Miro architectures and governance. They lead discovery, align on outcomes, and create a structured MOST game plan, run vision and prioritization sessions, assess workflows, and deliver a roadmap that evolves with customer needs while guiding change management and adoption milestones. Responsibilities include designing governance frameworks (workspace structure, naming, access, lifecycle, templates), prototyping templates and workflows, coaching on Miro best practices and AI workflows, facilitating workshops across Agile, product development, and strategy, and partnering with IT to standardize workspace setup and reduce tool sprawl. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; ability to lead structured discovery and cross-functional enablement; familiarity with collaboration governance and platforms (Miro preferred, or Figma, Lucid, Jira, Confluence); strong communication and stakeholder management; near-native Japanese and business-level English. What’s in it for you includes a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend; you’ll work in a diverse, inclusive environment aligned with Miro’s mission, and recruitment privacy policy applies.

The Innovation Architect acts as a Solution Architect for collaboration within Miro’s MOST program, a yearly professional services subscription delivering 240 hours of guidance to help enterprise customers design, implement, and scale collaboration in Miro across functions and geographies. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape an outcomes-driven solution roadmap as trusted advisors to business and technical stakeholders. Key responsibilities include leading discovery, facilitating alignment and prioritization sessions, performing collaboration and workspace assessments, implementing governance frameworks, guiding change-management initiatives, coaching on best practices and AI-enabled workflows, building prototypes and templates, and coordinating with IT to standardize standards and reduce tool sprawl. Requirements include 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar, a track record of enabling cross-functional teams to adopt new tools, familiarity with collaboration governance and workspace architecture, knowledge of Human-Centered Design/Design Thinking/Agile frameworks, fluency in Miro (preferred) or similar platforms, and near-native Japanese with business-level English. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity, inclusion, and belonging as part of its global culture and recruitment privacy policy.

Tempo is a large, award-winning Atlassian Marketplace vendor serving 30,000+ customers worldwide, focused on helping product and engineering teams work better with integrated time management, resource planning, and budget tools. They leverage automation and machine learning to make time logging seamless for highly skilled workers, giving leaders deep insights to plan, manage, and deliver results. Tempo is seeking an Account Executive to manage the full sales cycle—from prospecting to closing—and to maintain strong client relationships. Key responsibilities include outbound and inbound prospecting, product demos, pipeline management, contract negotiation, long-term client relationships, onboarding, and staying informed about industry trends. Requirements include 3+ years in sales, business development, or account management, a proven quota record, CRM experience (Salesforce or HubSpot), strong communication and negotiation skills, and a bachelor’s degree; German, French, or Spanish speaking is preferred; the company offers a remote-first culture with flexible schedules, unlimited vacation in many locations, training and WFH reimbursements, health benefits, and equal opportunity employment.

Tempo is a large, award-winning Atlassian Marketplace app vendor serving over 30,000 customers worldwide, building time management, resource planning, and budget management tools that leverage automation and machine learning to streamline time logging for highly skilled teams. The company emphasizes giving leaders deep insights into how time is spent to plan, manage, and deliver results, treating time as a precious, finite resource. They’re looking for a results-driven Account Executive to manage the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining client relationships—and work with cross-functional teams to tailor solutions and drive revenue growth. Requirements include at least 3 years in sales, business development, or account management with a proven quota record, strong communication and CRM skills, a bachelor’s degree (preferred), and German, French, or Spanish language skills preferred. Tempo offers a remote-first culture with flexible schedules across the US, UK, and Canada; unlimited vacation in most locations; training and WFH reimbursements; comprehensive health, dental, vision, and savings benefits; optional in-person meetups; a global, equal-opportunity environment, and asks applicants to submit resumes in English.

Tempo is a large, award-winning Atlassian Marketplace app vendor serving over 30,000 customers worldwide, building integrated time management, resource planning, and budget management tools that leverage automation and machine learning to simplify time logging. The company aims to give senior teams deep insights into how time is spent so they can plan, manage, and deliver results, treating time as a finite resource. They are seeking a results-driven Account Executive to own the full sales cycle—from prospecting to closing—and to collaborate with cross-functional teams to tailor solutions and drive revenue growth. Key responsibilities include outbound prospecting, product demos, pipeline management, contract negotiations, and sustaining long-term client relationships for retention and upsell, along with onboarding support and staying current on industry trends. Requirements include 3+ years in sales or related roles with a track record of hitting quotas, strong CRM experience, excellent communication and negotiation skills, a bachelor’s degree preferred, and multilingual abilities (German, French, or Spanish) preferred, with a remote-friendly culture and extensive benefits and an equal-opportunity employer commitment.

Tempo is a leading, award-winning Atlassian Marketplace app vendor serving 30,000+ customers, offering integrated time management, resource planning, and budget management with automation and machine learning to streamline time logging and provide executives with actionable insights. The company aims to help modern product and engineering teams work better and to unlock the value of time, while expanding into new ecosystems. The Account Executive role involves managing the full sales cycle—from prospecting to closing and maintaining client relationships—working with cross-functional teams to tailor solutions and drive revenue growth. Requirements include 3+ years in sales/BD/AM with a proven quota-track record, strong communication and negotiation skills, CRM experience, the ability to thrive in a fast-paced environment, a bachelor's degree, and preferred language skills (German, French, or Spanish). Tempo offers a remote-first culture across the US, UK, and Canada, opportunities for growth, and perks such as unlimited vacation, training and WFH reimbursements, comprehensive benefits, optional in-person meetups, and equal opportunity employment.

Remote-first with an optional Toronto office, requiring GTA-based candidates for occasional in-person needs, the role focuses on shaping engineering culture while working with an Engineering Manager and Product team on the ScriptRunner for Confluence Cloud product. As Engineering Team Lead, you’ll lead a team practicing continuous delivery, grow and mentor engineers, and serve as the most senior engineer to facilitate solution design and coordinate input from other teams. You’ll value autonomy, mastery, practice, doing the right thing, and paying down technical debt. Key responsibilities include providing a platform for developers, assisting with product prioritization, delivering updates to stakeholders, and ensuring the team has the tools and freedom to deliver and innovate within agile processes. You’ll also handle people management—hiring/onboarding, mentoring, setting objectives and development plans, fostering collaboration, and aligning with product and business priorities—alongside engineering work such as designing, writing, testing solutions, conducting code reviews, responding to incidents, and assisting with support escalations.

The Collaboration Runtime team at Miro is building a lightweight Collaboration Engine to decouple real-time collaboration from the monolith and enable ubiquitous collaboration across AI History, Dashboards, and Spaces, owning the core WebSocket transport, gRPC proxies, and the Broadcast Application infrastructure. The Mid-level Engineer role will help transition from a board-centric monolith to the decoupled engine, building reusable real-time components for various apps and tackling high-load stateful workloads to serve millions of users. Responsibilities include delivering production-ready AI History features by Q1, developing and optimizing gRPC streaming in the collaboration proxy, building the Application & Server Registry for discovery and routing (including the CIS “live updates” dashboard), enabling connection multiplexing between the RTC Gateway and app servers, and writing high-concurrency Java/Kotlin code to ensure low-latency real-time connectivity, while partnering with AI and Platform teams for reliability and 99.9% uptime. Requirements include strong proficiency in Java/Kotlin with solid multithreading and JVM performance knowledge, experience with high-load distributed systems or microservices, hands-on WebSockets and gRPC, understanding of concurrency patterns, and the ability to translate requirements into clean, testable code and collaborate across teams on API definitions and service integrations. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture at a company serving tens of millions of users, with a recruitment privacy policy noted.

The Collaboration Runtime team in the Runtime Platforms domain is building a lightweight Collaboration Engine to decouple real-time collaboration from the monolith, enabling ubiquitous collaboration across surfaces like AI History, Dashboards, and Spaces, and it owns the core WebSocket transport, gRPC proxies, and the Broadcast Application infrastructure. The role is a Mid-level Engineer who will help move from a board-centric monolith to a decoupled engine, solving legacy bottlenecks by implementing reusable real-time components for apps ranging from AI History to Dashboards and building high-performance gRPC and WebSocket plumbing for millions of users. You’ll implement core features to production-readiness for AI History by the end of Q1, develop and optimize gRPC streaming (unary, bidi, and server-side) within the collaboration proxy, build the Application & Server Registry for discovery and routing, enable multiplexing between the RTC Gateway and app servers, write high-concurrency Java/Kotlin code, and partner with AI and Platform teams to ensure 99.9% uptime. You’ll need strong proficiency in Java or Kotlin, multithreading and JVM performance, practical experience with high-load distributed systems or microservices, hands-on experience with WebSockets and gRPC, and the ability to write clean, testable code and collaborate on API definitions. The package includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes diversity, belonging, and collaboration across a global team of over 1,600 employees and 100M users with location-specific benefits.

The Collaboration Runtime team within Runtime Platforms is building a lightweight Collaboration Engine to decouple real-time collaboration from the monolith, enabling ubiquitous collaboration across AI History, Dashboards, and Spaces, and owning the core WebSocket transport, gRPC Server Proxies, and Broadcast infrastructure. As a Mid-level Engineer, you will help transform from a board-centric monolith to a decoupled engine, solving the legacy bottleneck by implementing reusable real-time components for any app and building high-performance gRPC and WebSocket plumbing for millions of users. Your responsibilities include implementing core features to production-readiness for the AI History use case by end of Q1, developing and optimizing gRPC streaming (unary, bidi, and server-side) within the collaboration proxy, building the Application & Server Registry for discovery and routing for new services like the CIS “live updates” dashboard, and enabling connection multiplexing between the RTC Gateway and application servers. You will write high-concurrency Java/Kotlin code to manage WebSocket transport paths, partner with AI and Platform teams to integrate their services with the Engine for high reliability and 99.9% uptime, and translate technical requirements into clean, testable code that integrates with complex backend proxies. What’s in it for you: a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture; location-specific benefits are listed on the Global Miro benefits board, and Miro emphasizes belonging with a Recruitment Privacy Policy governing applicant data.

The Collaboration Runtime team within Runtime Platforms is building a lightweight, reusable Collaboration Engine to decouple real-time collaboration from the monolith and enable ubiquitous collaboration across AI History, Dashboards, and Spaces, owning the core WebSocket transport, gRPC Server Proxies, and the Broadcast Application infrastructure. The role is a mid-level engineer position tasked with moving from a board-centric monolith to a decoupled Engine, solving the legacy bottleneck by creating reusable real-time components for various apps and building the high-performance gRPC and WebSocket plumbing for millions of users. Responsibilities include delivering production-ready AI History features by end of Q1, developing and optimizing gRPC streaming (unary, bidi, server-side) in the collaboration proxy, building the Application & Server Registry for discovery and routing, rolling out connection multiplexing between the RTC Gateway and application servers, writing high-concurrency Java/Kotlin code, and partnering with AI and Platform teams to ensure 99.9% uptime. Requirements include strong proficiency in Java or Kotlin with solid multithreading and JVM performance knowledge, experience with high-load distributed systems or microservices, hands-on work with WebSockets and gRPC for real-time transport, familiarity with concurrency patterns, and the ability to translate requirements into clean, testable code and API/service integrations. Perks and company context: a global benefits package (including equity, wellbeing benefit, equipment allowance, and an Learning & Development stipend), a diverse, inclusive culture at Miro, and information about life at the company, along with the Recruitment Privacy Policy.

The Collaboration Runtime team in the Runtime Platforms domain is building a lightweight Collaboration Engine to decouple real-time collaboration from the monolith and democratize stateful app development, enabling ubiquitous collaboration across AI History, Dashboards, and Spaces, while owning the core WebSocket transport, gRPC Server Proxies, and the Broadcast Application infrastructure. The Mid-level Engineer role will help move from a board-centric monolith to a decoupled engine, solving the legacy bottleneck by implementing reusable real-time components for various apps and building high-performance gRPC and WebSocket plumbing for millions of users. Key responsibilities include delivering production-ready AI History features by end of Q1, developing and optimizing gRPC streaming (unary, bidi, server-side) in the collaboration proxy, building the Application & Server Registry for service discovery and routing, implementing connection multiplexing between the RTC Gateway and application servers to improve efficiency, and writing high-concurrency Java/Kotlin code to manage WebSocket transport paths while partnering with AI and Platform teams to ensure 99.9% uptime. Required qualifications include strong proficiency in Java or Kotlin with multithreading, practical experience with high-load distributed systems or microservices, hands-on experience with WebSockets and gRPC for real-time transport, familiarity with concurrency patterns and debugging complex stateful issues, and the ability to translate technical requirements into clean, testable code and collaborate on API definitions. Benefits include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing belonging, diversity, and inclusion across a global workforce and noting location-specific benefits and its Recruitment Privacy Policy.

The Collaboration Runtime team in Runtime Platforms is building a lightweight, reusable Collaboration Engine to decouple real-time collaboration from the monolith and enable ubiquitous collaboration across AI History, Dashboards, and Spaces, owning the core WebSocket transport, gRPC proxies, and the Broadcast Application infrastructure. The role is a Mid-level Engineer who will help build this new platform, solving the legacy bottleneck by implementing reusable real-time components for diverse apps and ensuring high-performance real-time plumbing for millions of users. You’ll implement core features to production-readiness for AI History by the end of Q1, develop and optimize gRPC streaming (unary, bidi, and server-side) in the collaboration proxy, and create the Application & Server Registry for discovery and routing of services like the CIS live updates dashboard. You’ll rollout connection multiplexing between the RTC Gateway and application servers, write high-concurrency Java/Kotlin code for WebSocket transport, and collaborate with AI and Platform teams to ensure reliability and 99.9% uptime. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, and a Learning & Development stipend) and emphasizes belonging, diversity, and inclusion across 13 hubs serving over 100 million users, with a Recruitment Privacy Policy in place.

The Collaboration Runtime team within the Runtime Platforms domain is building a lightweight, reusable Collaboration Engine to decouple real-time collaboration from the monolith and enable ubiquitous collaboration across AI History, Dashboards, and Spaces, owning the core WebSocket transport, gRPC Server Proxies, and the Broadcast Application infrastructure. As a Mid-level Engineer, you will help move from a board-centric monolith to a decoupled engine, solving the legacy bottleneck by implementing reusable real-time components that work for any app and building high-performance gRPC and WebSocket plumbing for millions of users. You’ll deliver core features of the Collaboration Engine and Broadcast Application, develop and optimize gRPC streaming (unary, bidi, and server-side) within the collaboration proxy, build the Application & Server Registry for service discovery and routing, and rollout connection multiplexing between the RTC Gateway and application servers to improve efficiency and scale, writing high-concurrency Java/Kotlin code and partnering with AI and Platform teams to ensure 99.9% uptime. Requirements: strong proficiency in Java or Kotlin with solid multithreading and JVM performance knowledge, practical experience with high-load distributed systems or microservices, hands-on WebSockets and gRPC, familiarity with concurrency patterns, and ability to translate technical requirements into clean, testable code and collaborate on API definitions. What’s in it for you: global benefits including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive team culture at Miro and location-specific benefits detailed on the Global Miro benefits board.

The Collaboration Runtime team at Miro is building a lightweight Collaboration Engine to decouple real-time collaboration from the monolith and enable ubiquitous collaboration across AI History, Dashboards, and Spaces, owning the core WebSocket transport, gRPC Server Proxies, and the Broadcast infrastructure. The Mid-level Engineer role will help move from a board-centric monolith to a decoupled Engine, building reusable real-time components for high-load apps and crafting high-performance gRPC and WebSocket plumbing for millions of users. You’ll implement core features for the Collaboration Engine and Broadcast Application, develop and optimize gRPC streaming, build the Application & Server Registry for service discovery and routing, and rollout connection multiplexing to improve efficiency. Requirements include strong Java or Kotlin skills with multithreading and JVM performance know-how, experience with high-load distributed systems and real-time data transport via WebSockets and gRPC, knowledge of concurrency patterns, and the ability to translate requirements into clean, testable code while collaborating with partner teams. Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, and a commitment to diversity and inclusion, with location-specific benefits and a Recruitment Privacy Policy referenced.

The Collaboration Runtime team at Miro is building a lightweight Collaboration Engine to decouple real-time collaboration from the monolith and enable ubiquitous collaboration across AI History, Dashboards, and Spaces. They own the core WebSocket transport, gRPC Server Proxies, and the Broadcast Application infrastructure. The role is a mid-level engineer who will help solve the legacy bottleneck by building reusable real-time components for various apps and crafting high-performance gRPC and WebSocket plumbing for millions of users. Responsibilities include implementing core features, advancing gRPC streaming, building the Application & Server Registry for service discovery, rolling out connection multiplexing, writing high-concurrency Java/Kotlin, and ensuring 99.9% uptime through collaboration with AI and Platform teams. Requirements include strong Java/Kotlin proficiency, experience with high-load distributed systems and real-time transport (WebSockets/gRPC), knowledge of concurrency patterns and debugging stateful issues, and the ability to translate requirements into clean, testable code with solid API collaboration; benefits include equity, wellbeing support, equipment allowance, and an L&D stipend, all within a diverse and inclusive culture at Miro.

The Collaboration Runtime team within Runtime Platforms is building a lightweight Collaboration Engine to decouple real-time collaboration from the monolith and enable ubiquitous collaboration across AI History, Dashboards, and Spaces, owning core WebSocket transport, gRPC Server Proxies, and the Broadcast Application infrastructure. The role is a mid-level engineer who will help move from a board-centric monolith to a decoupled engine, solving legacy bottlenecks by implementing reusable real-time components for various apps and building high-performance gRPC and WebSocket plumbing for millions of users. What you’ll do includes implementing core features to make the AI History use case production-ready by end of Q1, developing and optimizing gRPC streaming (unary, bidi, and server-side) within the collaboration proxy, building out the Application & Server Registry for discovery/routing, and enabling connection multiplexing between the RTC Gateway and app servers. You’ll write high-concurrency Java/Kotlin code to manage WebSocket transport paths, partner with AI and Platform teams to integrate services, and ensure reliability with 99.9% uptime, needing strong Java/Kotlin skills, experience with high-load distributed systems, WebSockets and gRPC, and the ability to translate requirements into clean, testable code. Benefits include equity, wellbeing, equipment allowance, and an annual Learning & Development stipend, along with Miro’s focus on diversity, inclusion, collaboration, and a global culture serving over 100M users and 250,000 companies.

Zendesk is hiring a Fullstack Engineer for the AI Agents Advanced Testing team to build systems for synthetic testing, evaluation frameworks, and quality validation of AI agents, with a backend-heavy focus but also user-facing tools and end-to-end ownership. You'll collaborate with product managers, designers, data engineers and analysts, and other developers to blend data, intelligent systems, and responsive UIs into seamless experiences that inform real-time AI-powered insights. Requirements include 3+ years building modern web apps with TypeScript, React, and Node.js; familiarity with REST APIs and external service integration; clean, maintainable, tested code; experience with design systems and performance, accessibility; and a product-minded, communicative, proactive approach. Nice-to-haves include AWS and CI/CD familiarity, understanding of microservice/event-driven architectures and databases (relational and NoSQL), experience with Python, and using AI agenting tools like Cursor or Claude Code. Success is measured by delivering high-quality features across the stack, improving reliability and performance, collaborating across disciplines, taking ownership, and growing over time; the tech stack includes TS/React for frontend, Node.js/TypeScript/Python with MongoDB and Snowflake for backend, and AWS/Kubernetes/Terraform/ArgoCD for infrastructure, while Zendesk emphasizes a transparent interview process, hybrid work options, and inclusive accommodations.