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Junior Associate Solutions Consultant
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
- The job is a Junior Associate Solutions Consultant at Zendesk targeting the SMB market, providing technical and functional support to sales and solutions teams and demonstrating how Zendesk solutions meet customer needs, serving as the technical bridge in virtual and occasional onsite meetings. - The role requires both sales focus and technical savvy, including assisting with proposals, presentations, demonstrations, and managing customer relationships while collaborating with Go-to-Market teams and presenting technical information to prospects. - It offers growth through training, mentorship, and opportunities to gain exposure to multiple Go-To-Market functions and direct customer engagement. - Qualifications include a bachelor’s degree in a relevant field, strong analytical and communication skills, familiarity with AI technologies and web/scripting/SaaS, with internship or related sales/customer service experience being a plus. - Compensation features a US hourly OTE range of $49.04–$73.08 (80/20 base/commission) with potential bonuses and benefits, a hybrid in-office/remote work model, Zendesk’s commitment to diversity and inclusion with accommodations available, and AI may be used in screening.
CX Acceleration Manager / Consultant
Zendesk
Singapore
Singapore
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a seasoned CX Acceleration Manager/Consultant to join its CX Acceleration Team, blending hands-on Zendesk administration with strategic consulting to help Enterprise clients realize rapid, transformative CX outcomes. The role leads short-term engagements to accelerate value, conducting technical assessments and discovery, securing executive sponsorship, and delivering hands-on configuration work that yields quick wins. Responsibilities include implementing deep Zendesk configurations, maximizing feature utilization, coordinating cross-functional teams, delivering formal close-out reviews that quantify value, and capturing learnings to improve global delivery models. Basic qualifications require 5+ years in senior customer-facing roles, expert-level Zendesk administration, technical consulting experience, and strong communication skills; preferred qualifications include ITSM/CXM knowledge, cross-functional collaboration, and creative problem-solving. The position is hybrid (partial in-office with schedule set by the hiring manager), emphasizes an inclusive culture, notes that AI may be used in screening, and provides accommodations and equal opportunity employment protections.
Software Engineer, Graphics - Figma Weave (Tel Aviv, Israel or London, United Kingdom)
Figma
Tel Aviv-Jaffa
Israel
Not specified Unknown Weavy - Figma Weave

Is remote?:

No
Figma is expanding its team to make design accessible, offering a platform that supports ideas from brainstorming to prototypes, code translation, and AI-driven iteration with real-time, global collaboration. They’re building the next era of AI-native craft and seeking experienced graphics engineers to join the Figma Weave team to improve rendering, video compositing, and the effects pipeline, impacting users from startups to Fortune 500 companies. Responsibilities include designing, building, testing, and shipping high-quality graphics engine features using Rust, TypeScript, WebGPU, and WGSL; owning key product areas that affect UX; and ensuring reliability, security, performance, and user experience while mentoring teammates. Requirements include 5+ years of professional software engineering with production systems and real-time graphics experience, a strong foundation in color and image processing, and proficiency with Rust, TypeScript, shader languages, and WebAssembly, plus strong collaboration skills; plus nice-to-haves like experience with generative AI, React, and a passion for craft-like, maintainable architecture. Figma emphasizes diversity and equal opportunity, offers accommodations for disabilities, and outlines interview and onboarding logistics, including a candidate privacy notice and a requirement to keep cameras on during video interviews and attend in-person onboarding.
Security Manager
Tempo Software
Canada Not specified Unknown Unknown

Is remote?:

No
Tempo serves 30,000+ customers, including a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company emphasizes helping people work better and positions itself as a tech company with a heart, inviting applicants to join as it continuously innovates products. The Security Manager role will lead Tempo’s security and privacy programs, collaborating with engineers, product managers, and other teams to secure products and protect customer privacy while maturing governance, risk, and compliance alongside security operations. Responsibilities include attaining ISO 27001/27701, SOC 2 Type 2, GDPR, CCPA and other certifications; driving incident response; managing vulnerabilities; embedding security in the SDLC and AWS; delivering security training; monitoring threats and regulatory changes; and advising leadership, policies, and third-party AI/security tool assessments. Qualifications include 4+ years in GRC with external audits, 2+ years in SaaS/cloud security, a degree in cybersecurity or related field, relevant certifications (CISSP/CISM/CISA), familiarity with GDPR/CCPA/Law 25, security tooling and vendor risk, strong communication, and pluses in AI governance; Tempo offers remote-first culture, unlimited vacation, comprehensive benefits, professional development, and an inclusive, equal-opportunity workplace.
Security Manager
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
Tempo is a global software company with over 30,000 customers (including about one-third of the Fortune 500) offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and more, and it is the leading time management add-on for Jira in the Atlassian ecosystem. The company is looking for a Security Manager to lead security and privacy programs, working with developers, engineers, product managers, and other teams to secure products while preserving customer privacy. Key responsibilities include achieving and maintaining ISO 27001/27701, SOC 2 Type 2, GDPR, and CCPA certifications; driving security incident response; managing vulnerability programs across SaaS products; embedding security into the SDLC and AWS infrastructure; and handling customer and partner security reviews. Requirements include 4+ years in GRC with successful audits, 2+ years in SaaS/cloud security, a degree in cybersecurity or related field, relevant certifications (CISSP/CISM/CISA), knowledge of privacy regulations, and strong communication and vendor risk management skills, with AI governance experience a plus. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional development, a diverse collaborative culture, equal opportunity employment, and resumes submitted in English for global hiring.
Senior Engagement Manager
Atlassian
Seattle
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian hires people in any country where they have a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Senior Engagement Manager is an individual contributor in Atlassian’s globally distributed Advisory Services team, helping large strategic and enterprise clients achieve outcomes with Atlassian solutions. Responsibilities include serving as the primary client contact, managing scope, guiding engagements from start to finish, delivering results, identifying growth opportunities, and maintaining clear communication to demonstrate value. The role requires collaboration with cross-functional Atlassian teams, solving business challenges, promoting opportunities for service and product expansion, creating technical content, and traveling up to 30% of the time for internal and client events. Requirements include 10+ years in SaaS or tech consulting, 5+ years in professional services or customer-facing roles, English fluency (a second language is a plus), and optional certifications such as PMP or Agile.
Senior Engagement Manager
Atlassian
New York
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian hires in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Advisory Services team is globally distributed and helps Atlassian’s largest enterprise customers achieve success and value, impacting millions of users. The Senior Engagement Manager is an individual contributor who serves as the primary contact for engagements, driving scope, delivery, and value while identifying opportunities for expansion across teams. Responsibilities include collaborating to align strategic outcomes, solving client challenges with Atlassian solutions, creating prescriptive guidance, and traveling up to 30% of the time domestically or internationally for events. Candidates typically bring 10+ years in SaaS or tech consulting, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and optional PMP/Agile certifications.
Senior Engagement Manager
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian can hire anywhere with a legal entity, and you can work remotely or in an office if you have a time zone overlap with your team, with interviews and onboarding conducted virtually as part of their distributed-first approach. The role is Senior Engagement Manager in the Advisory Services team, an individual contributor position (not managerial) reporting to a manager, focused on driving outcomes for large strategic and enterprise clients with Atlassian solutions. Responsibilities include being the primary contact for engagements, managing scope and delivery, accelerating value, identifying future opportunities, and maintaining client relationships with travel up to 30% domestically and occasionally internationally. You’ll collaborate with peers to align on strategic outcomes, solve client business challenges using Atlassian products, promote expansion opportunities, build expertise, create prescriptive content, and advocate for customer needs across Atlassian teams. Requirements include 10+ years in SaaS or similar tech environments, 5+ years in professional services or customer-facing roles, strong client relationship skills, fluent English (a second language like Spanish, French, or Portuguese is a plus), and nice-to-have PMP or Agile certifications.
Senior Engagement Manager
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian hires people in any country where it has a legal entity, and you can work remotely or in an office if you have eligible working rights and a time zone overlap with your team, with interviews and onboarding conducted virtually as part of their distributed-first approach. The Advisory Services team is globally distributed and helps large strategic and enterprise organizations tackle complex business challenges, acting as trusted advisors to maximize the value of their Atlassian investments. They are hiring a Senior Engagement Manager (an individual contributor, not a managerial role) to drive customer outcomes by advising external clients on achieving their goals with Atlassian solutions, serving as the primary contact for engagements and guiding delivery. Responsibilities include proactive scope management, executing projects to deliver results, identifying future opportunities, accelerating time to value, cultivating enduring client relationships, and collaborating with Atlassian teams to advocate for customer needs, with travel up to 30% for internal and client-facing events. Requirements include 10+ years in SaaS or similar tech environments, 5+ years in professional services or technical consulting, strong client relationship management, English fluency (a second language such as Spanish, French, or Portuguese is a plus), and nice-to-have PMP or Agile certifications.
Senior Engagement Manager
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian hires people in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise organizations achieve success by delivering value from Atlassian investments. They’re hiring a Senior Engagement Manager as an individual contributor (not a managerial role) who will be the primary client contact, drive engagement direction, manage scope, execute projects, and identify opportunities for growth. Responsibilities include collaborating with peers to align on strategic outcomes, solving business challenges with Atlassian products, creating technical guidance, and traveling up to 30% domestically and sometimes internationally. Requirements include 10+ years in SaaS or similar tech, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and nice-to-have certifications such as PMP or Agile.
Account Executive, Mid-Market West
Atlassian
Seattle
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian supports flexible work options—office, home, or a hybrid setup—hiring globally with virtual interviews and onboarding as part of a distributed-first approach. The company aims to unleash every team's potential with agile and DevOps, IT service management, and work management software like Jira Software, Confluence, and Jira Service Management, trusted by Fortune 500 companies and others such as NASA and Deutsche Bank. The Mid-Market sales team manages a portfolio of mid-sized customers, pursuing cloud-first opportunities, cross-sell and user expansion, while advocating for customers by feeding feedback to product and engineering teams. Collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers is central to guiding deployment and utilization at scale, in line with Atlassian values and the evolving sales model. The role involves developing and executing territory or named-account plans, building executive relationships, negotiating contracts, forecasting, staying informed on industry trends, and managing complex sales cycles with cross-functional teams, including travel as needed.
Account Executive, Mid-Market West
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options (office, remote, or hybrid) and can hire in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company aims to unleash the potential of every team with agile/DevOps, ITSM, and work management software like Jira Software, Confluence, and Jira Service Management, used by Fortune 500s and over 300,000 companies worldwide including NASA and Audi. The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first opportunities, cross-sell and expansion, nurtures relationships, and hits revenue targets while advocating for customer feedback to product and engineering. All responsibilities are performed in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, guided by Atlassian values and a team approach to deployment at scale. The role includes developing and executing territory or named-account plans, creating strategic sales plans, qualifying leads, building executive relationships, proposing solutions, negotiating contracts, accurate forecasting, staying informed on industry trends, traveling as needed, and running strategy plays with cross-functional collaboration for complex sales cycles.
Account Executive, Mid-Market West
Atlassian
San Francisco
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires globally where we have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The company aims to unleash every team's potential through products like Jira Software, Confluence, and Jira Service Management, used by the Fortune 500 and hundreds of thousands of organizations worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering teams. This work is done in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, with a shared commitment to guiding Atlassian deployments at scale and upholding Atlassian values in the evolving sales model. Key responsibilities include developing and executing named account or territory plans, strategic sales, qualifying leads, building relationships with executives, proposing solutions, negotiating contracts, forecasting, staying aware of industry trends, traveling to meet clients, and serving as the main contact for designated accounts while running strategy plays for complex cross-functional sales cycles.
SMB Account Executive (Greater China Region)
Zendesk
Singapore Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking an SMB Account Executive in the Greater China region to grow the SaaS business by acquiring new customers and expanding existing accounts through relationship-building and cross-functional collaboration. You will drive top-line revenue, manage and nurture customer relationships for retention, identify cross-sell opportunities, and maintain a robust Salesforce pipeline with accurate forecasts while collaborating to improve sales execution. The role relies on data insights, customer intents, and adoption history to prospect new clients, articulate the value of Zendesk products, and lead competitive sales cycles with strong value-based storytelling. Requirements include a BA/BS or equivalent, minimum 2 years in B2B SaaS sales or solution engineering with a proven target-hit record, bilingual English and Mandarin (Cantonese a plus), and proficiency with Salesforce and tools like Clari for territory planning and pipeline management. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity and diversity, notes that AI may be used to screen applicants, and offers accommodations for applicants with disabilities.
Solutions Consultant
Zendesk
Germany Not specified Full time Unknown

Is remote?:

Yes
Zendesk is transforming customer experience and employee services with its AI-powered Resolution Platform, and is hiring a Senior Solutions Consultant to lead strategic, technical engagements with major brands. You’ll conduct discovery and value demos, translate AI/ML capabilities into business narratives, own the end-to-end technical engagement, and architect secure, scalable integrations using Zendesk APIs and cloud platforms. You’ll collaborate across Sales, Product, Engineering, and Customer Success to align customer needs with the product roadmap, measure ROI with Zendesk analytics, promote AI adoption, and drive continuous innovation. Qualifications include 5+ years in presales or solutions consulting in SaaS/CX, knowledge of web technologies and architectures, experience running pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS or related fields, strong communication, a bachelor’s degree (graduate degree a plus), and willingness to travel. Zendesk supports a hybrid work environment, is an equal opportunity employer, emphasizes diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities.
Senior Solutions Consultant
Zendesk
France Not specified Full time Unknown

Is remote?:

Yes
Zendesk is a leader in Customer Experience and Employee Services, delivering an AI-powered Resolution Platform to help brands deliver smarter, faster, and more personalized service at scale. As a Senior Solutions Consultant, you’ll be a trusted advisor and technical thought leader who translates AI capabilities into business value and guides customers using Zendesk’s platform. You’ll lead technical and business discovery, architect AI-driven CX/ES solutions, own end-to-end engagements from qualification to pilot, and design secure, scalable integrations using Zendesk APIs, middleware, telephony, and cloud platforms (AWS, Azure, GCP). You’ll collaborate across Sales, Product, Engineering, and Customer Success to influence roadmaps, drive AI adoption, and measure impact with Zendesk analytics and AI metrics (sentiment, deflection, time-to-resolution). Requirements include 5+ years in presales or solutions consulting in SaaS/CX, deep AI tech knowledge and experience with pilots/POCs, domain expertise in CCaaS/Customer Service/ITSM, strong storytelling and communication, willingness to travel, and Zendesk’s commitment to hybrid work, diversity, and equal opportunity with AI screening.
CTO, APAC
Zendesk
Australia Not specified Full time Unknown

Is remote?:

Yes
The APAC CTO at Zendesk will partner with customers in APAC to understand their AI transformation journey and ensure the product roadmap reflects market CX and AI trends, while influencing global strategy and leading major transformational initiatives and annual Corporate Development transactions. The role’s responsibilities include driving customer success with Zendesk products, acting as executive sponsor for regional customers, shaping strategy with Corporate Development, and creating CX/AI thought leadership content and external messaging with GTM and PR. It requires building cross-functional alignment, providing a single point of contact across products, synthesizing APAC customer priorities to influence the global product roadmap, and enabling GTM teams with region-specific messaging. The position also entails developing regional technology partnerships, engaging with CX communities, and maintaining credibility with C-level executives through confident, engaging communication and strong relationships with sales, while collaborating with GTM, Product, and Engineering teams globally. The ideal candidate has 10+ years of CX leadership, a strong product and AI background, cross-functional collaboration skills, systems thinking, executive gravitas, and the ability to translate business needs into product plans, with English fluency and APAC language skills a plus, all within Zendesk’s inclusive, hybrid work culture.
Director, AI Partnerships
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a senior leader to own the AI Partner Strategy, sitting at the intersection of product, engineering, and business strategy to guide partnerships in Generative AI and the evolving LLM landscape. The role will build and manage deep technical and commercial relationships with leading AI platforms and technology partners, drive structured engagement models, and help Zendesk continuously adapt to rapid AI changes. Responsibilities include owning the AI partner strategy in alignment with product/engineering/CTO, managing partnerships with ISVs, developers, and hyperscalers, and building relationships with GenAI platforms like AWS, Google, OpenAI, and Anthropic to plan integrations and co-market value. The ideal candidate has 10+ years in product management/technical leadership or technology partnerships, demonstrated experience with GenAI vendors and ISVs, plus an engineering/technical degree (MBA is a bonus). This hybrid SF-based role offers a base salary range of $263k-$395k with potential bonuses and benefits, and Zendesk emphasizes diversity, inclusion, and reasonable accommodations.
Associate Product Manager, 2026 Graduate U.S.
Atlassian
Unknown Not specified Unknown Graduates

Is remote?:

Yes
Atlassian supports flexible work locations—office, home, or a hybrid setup—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Your Future Org Grad++ program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for a successful Atlassian career. The role is based in the Pacific Time Zone and requires you to be willing and able to work there; it is not eligible for F1 or J1 students and does not offer work sponsorship. The Your Future Team offers an Associate Product Manager (APM) Program that gives early-career product managers a head start with entrepreneurial team support and the chance to shape product direction across multiple roles. APMs will complete two one-year rotations with different Atlassian product teams and will conduct customer and partner interviews, create product specs, perform competitive and market analysis, and identify new opportunities.
Associate Product Manager, 2026 Graduate U.S.
Atlassian
San Francisco
United States
Not specified Unknown Graduates

Is remote?:

No
- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - The Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help students hit the ground running at Atlassian. - The advertised role is located in the Pacific Time Zone and requires willingness to work there; it is not eligible for F1 or J1 visas and does not offer work sponsorship. - The Associate Product Manager (APM) Program offers two one-year rotations across different Atlassian product teams, designed to accelerate growth into global leaders with support from an entrepreneurial team. - APM responsibilities include conducting customer and partner interviews, creating product specs, and researching competitive analysis and new market and product opportunities.
Associate Product Manager, 2026 Graduate U.S.
Atlassian
Unknown Not specified Unknown Graduates

Is remote?:

Yes
- Atlassian offers flexible work options (office, home, or hybrid) and operates as a distributed-first company with virtual interviews and onboarding, hiring in any country where it has a legal entity. - The Grad++ program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help grads start a successful career at Atlassian. - The role mentioned is located in the Pacific Time Zone and requires eligibility to work in that time zone; it is not eligible for F1 or J1 visas and does not offer sponsorship. - The Associate Product Manager (APM) Program features two one-year rotations across different Atlassian product teams, with responsibilities including conducting customer and partner interviews, creating product specs, and researching competitive and market opportunities. - The APM program is designed to accelerate creative problem solvers into the next generation of global leaders, supported by an entrepreneurial team and opportunities to influence product direction.
Associate Product Manager, 2026 Graduate U.S.
Atlassian
San Francisco
United States
Not specified Unknown Graduates

Is remote?:

No
Atlassian supports flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful career at Atlassian. The role described is located in the Pacific Time Zone and requires working in that time zone; it is not eligible for F1 or J1 students and does not offer work sponsorship. The Associate Product Manager (APM) Program provides two one-year rotations with different product teams to accelerate growth into global leaders with entrepreneurial support. APM responsibilities include conducting customer and partner interviews, creating product specs, and researching competitive analysis and new market/product opportunities.
Associate Product Manager, 2026 Graduate U.S.
Atlassian
Unknown Not specified Unknown Graduates

Is remote?:

Yes
Atlassian supports flexible work arrangements (office, home, or a mix) and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Grad++ program offers hands-on technical training, mentorship, professional growth opportunities, and strong social connections to prepare students for impactful careers at Atlassian. The role is located in the Pacific Time Zone, and candidates must be willing to work in that time zone; it is not eligible for F1 or J1 students and does not provide work sponsorship. The Associate Product Manager (APM) Program aims to accelerate the development of creative problem solvers into global leaders, with two one-year rotations across different Atlassian product teams. APM responsibilities include conducting customer and partner interviews, creating product specs, researching competitive analysis, and investigating new market and product opportunities.
Associate Product Manager, 2026 Graduate U.S.
Atlassian
San Francisco
United States
Not specified Unknown Graduates

Is remote?:

No
Atlassian supports flexible work arrangements—office, home, or hybrid—and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The Grad++ program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a successful Atlassian career. The role is located in the Pacific Time Zone and requires working there; it is not eligible for F1/J1 visas and does not sponsor work authorization. The Associate Product Manager (APM) Program offers two one-year rotations with different Atlassian product teams to accelerate growth and leadership. APM responsibilities include conducting customer and partner interviews, creating product specs, researching competitive analysis, and exploring new market and product opportunities.
Head of Global Field Marketing
Atlassian
Unknown Not specified Unknown Marketing

Is remote?:

Yes
- Atlassian offers flexible work options and hires in any country where it has a legal entity. - They are seeking a Head of Global Field Marketing to join the Marketing Leadership team and drive revenue growth across Atlassian’s product portfolio. - The role oversees regional field marketing strategies that blend ABM, field events, partner marketing, and executive engagement, and collaborates with sales and cross-functional partners to create programs that drive commercial and enterprise revenue. - You will lead a high-performing regional team, develop talent, hire top performers, and partner with the marketing operations team to manage pipeline processes and technology, while collecting data to measure ROI and pipeline impact. - The position requires developing a global field marketing strategy aligned with business goals, crafting targeted regional programs (including ABM, tradeshows and conferences), and account-level plans for top strategic accounts while understanding the global field marketing landscape.
Head of Global Field Marketing
Atlassian
San Francisco
United States
Not specified Unknown Marketing

Is remote?:

No
Atlassian offers flexible work options and hires in any country where it has a legal entity. Atlassian is searching for a Head of Global Field Marketing to join the Marketing Leadership team to drive revenue growth across its product portfolio. The role oversees regional field marketing strategies that blend ABM, field events, partner marketing, and executive engagement, and collaborates with sales and cross-functional partners to generate enterprise revenue. Core duties include developing a global field marketing strategy, leading a regional team, creating account-level plans with top strategic accounts, and partnering with marketing operations to optimize the pipeline and measure ROI. The position emphasizes talent development, analytics to track revenue growth and pipeline impact, and understanding the global field marketing landscape.
Senior Software Engineer
Zendesk
Tallinn
Estonia
Not specified Full time Unknown

Is remote?:

Yes
Zendesk QA is hiring for a hybrid backend role in Estonia to develop AI-driven customer service quality assurance tools that help teams deliver high-quality support and reduce churn. The stack includes Python, PostgreSQL/MySQL, BigQuery/Spanner, REST and RPC-based APIs, Kubernetes/Docker, Airflow, Google Cloud Platform, and a monorepo setup. You’ll work with a 6-week mission-driven development cycle, act with independence, build APIs and reusable code, optimize performance and security, design data storage solutions, integrate with help desk and analytics platforms, and perform code reviews and automated testing. Requirements include at least 5 years of backend experience, proficiency in Go/Python/Java, strong SQL/database knowledge, cloud-native experience, GCP or AWS, fluent English, and an interest in ML Ops. Zendesk emphasizes a hybrid-on-site culture, diversity and inclusion, potential AI screening, and accommodations for disabilities.
Managed Services Consultant
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
Zendesk’s Professional Services team is seeking a Managed Services Consultant to support a portfolio of enterprise customers and act as an experience-maker who helps clients adopt, optimize, and realize ongoing value from Zendesk products. You will manage the portfolio to minimize churn and contraction, maintain deep product expertise, guide proactive customer education, delegate requests to global colleagues, help establish premier service policies, and provide business consultations to tailor Zendesk configurations and resolve high-impact issues. Basic qualifications include 3+ years in professional consulting or customer success, strong executive-facing communication, empathy, project management and multitasking, and willingness to travel up to 10%. Preferred qualifications include technical curiosity with experience at a tech company or SaaS, Zendesk knowledge, and language skills beyond English. The role offers a hybrid work arrangement with in-office time in Lisbon (Rato) and remote work part of the week, and Zendesk emphasizes diversity and inclusion, AI screening of applicants, and accommodations for disabilities.
Senior Data Engineer
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The role is for a Senior Data Engineer in Zendesk’s Enterprise Data & Analytics team, focusing on curated data products and a single source of truth, primarily building data warehouse solutions in BigQuery/Snowflake with dbt, Airflow, and Terraform in an Agile environment. You will collaborate with business partners to gather requirements, design data models, serve as the data model SME, transform raw data into schemas for multiple domains, and build/maintain ELT pipelines to enable reliable reporting using Airflow, Fivetran, and dbt, while pursuing data quality improvements and promoting engineering best practices. Basic qualifications include 5+ years of data engineering experience with pipelines/ETL, 5+ years in data modeling/architecture, 5+ years of SQL, 5+ years with Snowflake, 2+ years with dbt, plus strong documentation, ability to translate business needs into technical solutions, intermediate programming (primarily Python), API integrations, data governance, and root cause analysis. Preferred qualifications include Snowflake administration and performance tuning, knowledge of Kimball/Inmon data modeling, domain experience in Finance, Sales, or Marketing, 3+ production-grade dbt projects, and expert Python. The role offers a US base salary range of $151,000–$227,000 with potential bonuses and incentives, a hybrid work model requiring some onsite presence, and Zendesk’s commitment to diversity, inclusion, and accommodations for applicants with disabilities.
Software Engineer II - Mobile Shared Services
Zendesk
Dublin
Ireland
Not specified Full time Unknown

Is remote?:

No
The role is Software Engineer in Zendesk's Mobile Services engineering teams, focusing on backend services that support mobile products and ensuring the mobile SDKs and Web Widget remain top-tier assets. Responsibilities include building reliable, secure, and scalable backend systems; owning complex projects and aligning technical strategy with business objectives; staying current with trends; participating in code reviews and pair programming; troubleshooting defects; contributing to documentation; and leading feature lifecycles from conception to deployment and maintenance while proactively addressing technical debt. Required experience includes proficiency with backend technologies, Ruby on Rails, React and microservices, the Rails ecosystem, designing service-oriented applications, relational databases and SQL, plus strong communication skills. Nice-to-have items encompass TypeScript, some experience with Scala or willingness to learn, Datadog, understanding of SLIs/SLOs/error budgets, Kubernetes pods and podded architectures, and experience with distributed monoliths and microservice patterns. The tech stack features Ruby/Rails, Scala, React, with TypeScript in some teams, and data stores such as MySQL, Memcached, Redis, Kafka, and DynamoDB; the role offers hybrid work with part of the week in-office and part remote; Zendesk emphasizes diversity, equity and inclusion and equal opportunity, and notes AI may be used in screening while accommodations are available for applicants with disabilities.
Strategic Enterprise Account Executive
Zendesk
United States Not specified Full time Unknown

Is remote?:

Yes
The role is Strategic Enterprise Account Executive at Zendesk, responsible for driving revenue growth in strategic enterprise accounts with a focus on AI, by identifying, developing, and closing new business from a prospect list and building relationships with senior stakeholders. Key responsibilities include creating strategic sales plans to meet quotas, engaging executives to understand objectives, closing complex deals, collaborating with Customer Success, Solutions Engineering, Marketing, and Product teams, maintaining an AI sales pipeline and forecasts, staying current on industry trends, and representing Zendesk at events. Qualifications include a bachelor’s degree or equivalent, 7+ years of enterprise SaaS/software sales, a proven track record of meeting/exceeding targets, ability to influence C-levels, strong communication and negotiation skills, and familiarity with CRM tools such as Salesforce. Why Zendesk highlights the role’s appeal: exposure to cutting-edge technology, a collaborative culture, uncapped commission, and comprehensive benefits. The U.S. OTE range is $283k-$425k with a 50/50 base/commission split (bonuses and benefits may apply); compensation varies by location and other factors, and Zendesk may use AI in screening while remaining committed to equal opportunity and accommodation for applicants with disabilities.
Engineering Manager
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
The Engineering Manager will lead Zendesk’s core search team, overseeing Elasticsearch-based infrastructure, data pipelines, and platform modernization to scale for both enterprise clients and internal users. This is a hybrid role, and candidates must reside within 30 miles of a Zendesk office hub in San Francisco, Austin, or Madison. You’ll manage the Search ETL & Infrastructure team, owning Search ETL and Search Infrastructure to deliver innovative, scalable, and cost-efficient search solutions for Zendesk’s global SaaS customer support platform. Responsibilities include people management, recruiting and developing engineers, setting the technical strategy and roadmap, delivering high-impact projects, and ensuring operational excellence with CI/CD (GitHub Actions), Kubernetes on AWS, Spinnaker, Datadog, and incident.io; required skills include 2+ years of management experience, 5+ years of software development, experience with Elasticsearch, data pipelines, Kafka/SQS, Ruby or Java, and modern CI/CD tooling. The compensation range is $210,000-$316,000 base salary with potential bonuses/benefits; Zendesk emphasizes hybrid collaboration, equal opportunity employment, diversity and inclusion, and accommodations for applicants with disabilities, with AI screening may be used.
Principal GTM Sales Strategy
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
The Principal/Senior Sales Strategy Lead at Zendesk focuses on Sales Strategy and Programs using market intelligence, modeling, and analytics to develop deep business insights for the GTM organization and leadership. The role, an individual contributor reporting to the Sr. Director of GTM Sales Strategy, drives strategy, data analysis, goal setting, and informs deviations and investments to improve revenue and profitability while assessing cross-company program effectiveness. Responsibilities include partnering with sales leadership to develop sales strategy, analyzing performance to identify roadblocks and presenting recommendations, leading cross-functional initiatives with Product Marketing, Product Strategy, Enablement, Sales Ops, and Sales, and identifying untapped market potential and productivity improvements. Qualifications require 8-10 years in sales strategy or strategic analytics, understanding of software/SaaS sales and marketing models, CRM and analytics tools proficiency with SQL preferred, strong problem-solving and cross-functional collaboration, and a quantitative degree (Engineering/Math/Statistics) with MBA/MS preferred. The position is based in Mexico (CDMX or Estado de Mexico) with a hybrid work model, and Zendesk emphasizes a diverse, inclusive culture, flexible work options, AI screening, and accommodations for disabilities as part of its equal opportunity employment.
Manager, Sales Development
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a hands-on Business Development Manager to build and lead a regional outbound prospecting team across Hispanic Latin America, based in Mexico City, with the goal of scaling Zendesk’s footprint in the region. The role requires hiring, training, and managing a team focused on prospecting, pipeline building, and opportunity identification, developing sales skills for future Account Executives, and regularly reporting on lead quantity, quality, and revenue while partnering with Marketing and Sales. Candidates should have 5+ years in software/SaaS sales, a 100%+ quota achievement as an individual contributor, 2+ years of management experience, outstanding communication, and fluency in Portuguese and English (Spanish is a plus). Proficiency in Salesforce and Zendesk, experience managing Sales Development KPIs, and the ability to work in a multicultural, high-growth environment are required, with a hybrid work model and some in-office days in Mexico. Zendesk stresses diversity and inclusion, may use AI in screening, and provides accommodations for applicants with disabilities; the position requires being located in Mexico City or Mexico State.
Senior Contact Center Sales Specialist - Northern Europe
Zendesk
Germany Not specified Full time Unknown

Is remote?:

Yes
Zendesk is a leader in customer experience solutions, with its Contact Center Center of Excellence optimizing platforms such as Zendesk, Amazon Connect, and AWS-based solutions to enhance customer interactions and operational efficiency. The position is for a Sales Specialist with deep expertise in cloud contact center technologies (preferably Zendesk, Amazon Connect, and AWS) to drive awareness and sales of Zendesk’s CCaaS platform, Zendesk for Contact Center, in Northern Europe, providing strategic direction and cross-team collaboration. Responsibilities include collaborating with Zendesk Account Executives, pre-sales teams and partners to identify opportunities, aligning with vendors and delivery partners on best practices, running customer discovery calls, managing deal progress, forecasting, and delivering tailored value propositions with regional teams. Key qualifications include a minimum of 7 years in cloud contact center sales, fluency in English and German, proven channel sales experience, technical knowledge in Zendesk and Amazon Connect is advantageous, the ability to sell at the C-level, and a proven track record of achieving targets with strong communication. We offer a competitive salary and benefits, opportunities for professional growth, a collaborative and inclusive work environment, the chance to lead transformational contact center initiatives with cutting-edge tech, and Zendesk’s commitment to diversity and accessibility, with AI screening noted and equal opportunity employment.
Senior Software Engineer - Timesheets
Tempo Software
Canada Not specified Unknown Unknown

Is remote?:

No
Tempo is seeking an experienced backend engineer for its Platform team who is passionate about building systems that make the entire engineering organization faster, safer, and more efficient, with hands-on, impact-driven work that automates repetitive tasks, creates reusable patterns, and improves observability. In this role, you will design and develop backend platform services in Kotlin (Spring Boot) and TypeScript/Bun, build reusable libraries and tools, create REST and gRPC APIs for inter-service communication and external integrations, write well-tested code, collaborate with product teams, influence architectural decisions, and own complete solutions from design through deployment and production support. What we are looking for includes a solid Kotlin/JVM background, experience with Spring Boot and Gradle, strong SQL and PostgreSQL skills, Kubernetes and AWS for cloud-native deployments, a full-stack mindset, and a track record of unit/integration testing and API design. Nice to have skills include Bun as a package manager/runtime, TypeScript for backend services (Hono), gRPC, event-driven architectures (SQS/SNS), AI/ML integration in enterprise apps, multi-tenant SaaS familiarity, and experience with Jira or Azure DevOps. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits (health, dental, vision, savings), training and travel reimbursements, opportunities for professional growth and mentorship, and an inclusive equal-opportunity culture; Tempo serves over 29,000 customers with Atlassian Marketplace apps and has grown through acquisitions like Roadmunk and ALM Works.
Senior Full Stack Developer (Cloud)
Tempo Software
Portugal Not specified Unknown Unknown

Is remote?:

No
Tempo serves 30,000+ customers including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, program management, reporting, and more to help teams deliver from vision to value. Since 2007, it started as a time-tracking tool and became the #1 time management add-on for Jira, growing into a trusted name in the Atlassian ecosystem. The role is a remote, full-stack developer for Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems. Requirements include 4+ years of TypeScript/React client-side experience and 4+ years of Java server-side experience, API design skills, a CS-related degree, strong UI/UX and performance focus, and the ability to work autonomously with evolving specifications. Perks include remote-first work, unlimited vacation in most locations, health/dental/vision and savings benefits, training and travel reimbursements, diverse teams, and an equal-opportunity commitment; resumes should be submitted in English.
Senior Full Stack Developer (Cloud)
Tempo Software
Spain Not specified Unknown Unknown

Is remote?:

No
With over 30,000 customers, including a third of Fortune 500 companies, Tempo provides integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting. Since its 2007 origins as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company pursues continuous product innovation while maintaining a people-first ethos, aiming to help the world work smarter, not harder. The role is a remote-first, full-stack developer for Custom Charts for Jira and Confluence, requiring 4+ years of TypeScript/React and 4+ years of Java server-side experience, API design skills, and a focus on usability and performance. Perks include remote-friendly work, unlimited vacation in many locations, health and other benefits, training and travel reimbursements, an inclusive workplace, and English-only resumes; you’ll collaborate with cross-functional teams to build Atlassian plugins used by thousands.
Director, Revenue Operations
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
Tempo, with over 30,000 customers including a third of Fortune 500, provides integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and is the #1 time management add-on for Jira in the Atlassian ecosystem. Tempo is seeking a Director of Revenue Operations (Field & Planning) to drive operational excellence across the go-to-market organization, partnering with Sales, Customer Success, and Finance to design coverage models, streamline forecasting, optimize compensation, and accelerate revenue predictability, acting as the link between planning and execution. Responsibilities include leading annual and quarterly GTM planning and forecasting, sales process governance, incentive design, territory and quota management, deal desk leadership, cross-functional enablement, operational cadence, and executive reporting, with a focus on continuous improvement through automation and process redesign. The ideal candidate has 8–10+ years in Revenue Ops/FP&A or GTM Strategy in SaaS, proven success at $100M+ ARR scale, deep Salesforce and reporting expertise, experience managing compensation plans and territories, and strong executive collaboration with CRO and CFO. Tempo offers a remote-first environment, unlimited vacation (where offered), comprehensive benefits, professional development opportunities, an inclusive culture, and global hiring with English resumes requested, emphasizing impact, collaboration, and equal opportunity.
Senior Accountant (CPA)
Tempo Software
Canada Not specified Unknown Unknown

Is remote?:

No
Tempo serves over 30,000 customers, including about a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, evolving since 2007 into the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better while being a tech company with a heart, continuously innovating award-winning products and new solutions to help the world work smarter, not harder. The Senior Accountant role requires a CPA and audit experience to oversee accounting functions, ensure regulatory compliance, and support audits, with responsibilities including month-end and year-end close, audit coordination, tax filings, financial reporting, general ledger maintenance, internal controls, process improvement, and supervision of junior staff. Requirements include a Bachelor's degree in Accounting or Finance, CPA, 5–7 years of accounting experience with at least 3 in audit/public accounting, strong GAAP knowledge, proficiency with ERP systems, advanced Excel, and excellent analytical and communication skills; preferred qualifications include corporate accounting experience, foreign entities and multi-entity/currency consolidation, tax knowledge, and familiarity with internal control frameworks. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, training and travel reimbursements, opportunities for professional growth, a diverse and collaborative culture, and an equal-opportunity employer policy; resumes should be submitted in English.
Director, Partner Marketing
Tempo Software
United Kingdom Not specified Unknown Unknown

Is remote?:

No
Tempo serves 30,000+ customers (including a third of Fortune 500) and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, evolving from a 2007 time-tracking project to the #1 time management add-on for Jira within the Atlassian ecosystem. The Director of Partner Marketing role, based in Europe and reporting to the VP of Marketing, will own Tempo's global partner marketing strategy to drive revenue through Channel and Marketplace Partners and will lead all partner marketing initiatives worldwide, including co-marketing campaigns, field marketing, co-selling motions, and partner enablement. Key responsibilities include designing and managing co-marketing campaigns with system integrators, VARs, and regional providers; developing integrated campaigns across channels; creating co-branded assets; managing co-op/MDF budgets and ROI; executing joint demand generation; coordinating calendars; executing field events; building partner enablement resources and portals; and supporting the bi-weekly partner webinar program and marketplace marketing with Atlassian. The ideal candidate has 10+ years in partner/channel/alliances marketing in B2B SaaS or enterprise tech, a proven track record of scalable programs and measurable pipeline growth, experience with co-selling and account planning, strong content creation skills, familiarity with the Atlassian ecosystem or similar, excellent relationship-building and communication skills, a data-driven ROI focus, global experience, and a willingness to travel 20–30%. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursements, a collaborative culture, growth opportunities, and an inclusive, equal-opportunity workplace.
Senior Community & Influencer Manager
Tempo Software
Canada Not specified Unknown Unknown

Is remote?:

No
Tempo Software serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, having originated in 2007 as a time-tracking tool and becoming the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better and positions itself as a tech company with a heart, continually innovating while helping the world work smarter, not harder. The Sr. Community & Influencer Manager is a highly visible, cross-functional role reporting to the VP of Marketing, focused on driving Tempo’s webinar program with systems integrators and channel partners, securing executive placements on leading industry podcasts and video shows, and expanding community engagement and influencer presence. Primary responsibilities include end-to-end webinar program management (30%), executive thought leadership and podcast placements (30%), community management (15%), PR & influencer relations (15%), and events/media business development (10%). The role requires 6+ years in related fields with proven webinar and executive placement experience, on-camera confidence, partner and influencer relationship skills, and a data-driven mindset, with benefits including remote-first work, unlimited vacation, comprehensive health benefits, and equal opportunity employment.
Senior Community & Influencer Manager
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
Tempo serves 30,000+ customers, including a third of Fortune 500, offering a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007 it has grown from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help the world work smarter. The Sr. Community & Influencer Manager role is to be Tempo’s voice across partners, customers, and industry thought leaders, leading the webinar program, securing executive podcast and video appearances, and expanding community and influencer engagement. Key duties include end-to-end webinar program management, executive placements, community management on Community.Atlassian and Reddit, PR/influencer relations, events and media partnerships, and cross-functional collaboration. Requirements include 6+ years in related B2B SaaS roles, proven webinar and executive placement experience, strong on-camera presence, and a data-driven, travel-ready mindset; Tempo offers remote-first work, unlimited vacation in many locations, comprehensive benefits, growth opportunities, and a commitment to equal opportunity.
Director, Account Based Marketing
Tempo Software
Canada Not specified Unknown Unknown

Is remote?:

No
Tempo is a global technology company with over 30,000 customers, including a third of Fortune 500, offering integrated time-management and Atlassian ecosystem solutions and the #1 time management add-on for Jira. The Director of Account-Based Marketing will own Tempo's ABM strategy for Enterprise and Strategic accounts, reporting to the SVP of Demand, and will design and run highly personalized 1:1 and 1:Few programs to drive pipeline and expand relationships. Responsibilities include strategic account selection, intent data analysis, personalized multi-channel campaigns, ABM advertising, field marketing, and coordinating with Enterprise Sales, Partners, and Channel to orchestrate coordinated go-to-market motions using tools like 6sense, Clay, and Warmly. The role emphasizes building account plans, dashboards and KPIs, pipeline acceleration, and sales enablement, plus travel (approximately 25-35%), with cross-functional collaboration to surface high-intent accounts and influence deal velocity. Requirements include 8+ years in B2B marketing with 4+ years in ABM for Enterprise/Strategic accounts, hands-on ABM platform experience (6sense required; Clay/Warmly a plus), strong data-driven decision making, field marketing experience, and a remote-friendly, inclusive culture with generous benefits.
Director, Account Based Marketing
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
Tempo Software serves over 30,000 customers, including about a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, and it has grown from a 2007 time-tracking tool to the leading time management add-on for Jira within the Atlassian ecosystem. The Director of Account-Based Marketing will own Tempo’s ABM strategy for Enterprise and Strategic accounts, reporting to the SVP Demand, and will design and execute highly personalized 1:1 and 1:Few programs to generate pipeline, accelerate opportunities, and deepen relationships, working closely with Enterprise Sales, Partner Marketing, and Channel Partners and leveraging tools like 6sense, Clay, and Warmly. Responsibilities include developing a comprehensive ABM strategy, target account definition and ICPs, detailed account plans, intent data and buying-signal-driven campaigns, ABM advertising, field marketing, and pipeline acceleration, with coordinated multi-channel execution and measurable outcomes. Qualifications require 8+ years in B2B marketing with at least 4 years in ABM for Enterprise/Strategic accounts, hands-on ABM platform experience (6sense required, Clay/Warmly a plus), strong analytics, field marketing experience, and a proven ability to partner with Sales and influence without authority, plus willingness to travel 25–35%. Tempo highlights a remote-first environment, unlimited vacation where offered, extensive benefits, and opportunities for professional development, teamwork, and meaningful impact on enterprise productivity software, all within an inclusive, equal-opportunity culture.
Senior Solution Engineer (Japanese Speaking)
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. You’ll join a globally distributed solutions engineering team that engages Global 2000 companies daily and collaborates with sales to provide an enterprise-grade experience, guided by Atlassian’s core values. Atlassian is seeking a Senior Solutions Engineer for Japan focused on strategic accounts to disrupt the Japanese enterprise market, using pre-sales consulting to uncover business needs and promote Atlassian solutions. Key duties include leading customer technical sales engagements, discovering and mapping client requirements to Atlassian capabilities, and delivering compelling demos that clearly show value and improved ways of working. The role also involves thought leadership, representation at conferences and trainings, and supporting channel partners through the pre-sales process to reach new customers and expand use cases and markets.
Senior Solution Engineer (Japanese Speaking)
Atlassian
Yokohama
Japan
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - Teams are globally distributed, including a worldwide SE group that collaborates with sales to deliver enterprise-grade experiences to Global 2000 customers. - Atlassian is seeking a Senior Solutions Engineer for Japan to focus on strategic accounts, solving complex problems and closing large enterprise deals through pre-sales consulting. - The role uses discovery-driven consultation to identify customer needs, map them to Atlassian capabilities, and deliver compelling demos while promoting new ways of working and value outcomes. - Responsibilities also include thought leadership, public representation at conferences, partner training, and supporting channel partners to reach new customers with Atlassian solutions.
Principal Enterprise Delivery Manager, Migrations
Atlassian
Poland Not specified Unknown Support

Is remote?:

Yes
- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first model; the Principal Enterprise Delivery Manager role is remote and based anywhere in Poland. - The role’s purpose is to usher Atlassian’s largest, most complex customers through their transition to the cloud, serving as a reliable strategic advisor and technical consultant to senior decision-makers and leading the delivery and governance of large-scale migrations. - It requires business acumen and technical fluency, working with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning, including AI features. - Responsibilities include end-to-end migration strategy, risk management, technical architecture (APIs, webhooks, automation), governance of the migration lifecycle from discovery to go-live, and driving accountability, stakeholder communication, escalation management, and team leadership. - The role emphasizes a data-driven, consultative mindset, staying ahead of industry trends, and proposing innovative solutions to help Atlassian’s most strategic customers succeed with Cloud adoption.
Principal Enterprise Delivery Manager, Migrations
Atlassian
Gdansk
Poland
Not specified Unknown Support

Is remote?:

No
Atlassian supports flexible, distributed work, allowing employees to work in an office, from home, or a mix, with virtual interviews and onboarding and hiring in any country where they have a legal entity. This role is remote and can be based anywhere in Poland, and it centers on guiding Atlassian’s largest, most complex customers through their transition to the cloud. As the primary stakeholder, you will act as a strategic advisor and technical consultant to senior customer decision-makers while leading the delivery and governance of large-scale cloud migrations. You will work closely with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning, blending business acumen with technical fluency. Key responsibilities include migration strategy, risk management, technical architecture, acting as a trusted advisor, delivery excellence, driving accountability, stakeholder management, escalation handling, team leadership, and applying industry insights to propose innovative cloud solutions, including AI.
Tax Accountant - Indirect Tax
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
Atlassian supports flexible work arrangements and hires globally where it has a legal entity; this remote role requires you to be located in the Philippines and to work during APAC hours (6:00am–3:00pm). Your responsibilities include applying your Philippines indirect tax experience to prepare GST/VAT returns, perform month-end tax reconciliations and journals, and assist the tax team with audit requests. You will research new indirect tax legislation, assess impacts, coordinate changes for compliance, and address customer WHT inquiries with guidance, while collaborating with external advisors and internal stakeholders. You’ll also automate and streamline manual processes, assist with new tax registrations, and maintain up-to-date internal tax documentation. Requirements include 3+ years as a tax accountant in a multinational company or professional firm, experience with global VAT/GST or US Sales Tax returns, strong tax research and Excel skills, and the ability to learn quickly and meet deadlines; CA/CPA and Oracle Fusion experience are a plus.
Tax Accountant - Indirect Tax
Atlassian
Manila
Philippines
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian supports flexible work arrangements and remote hiring, but this role must be based in the Philippines and work during APAC hours (6:00am–3:00pm). The position focuses on Philippines indirect taxes, including preparing GST/VAT returns and month-end tax reconciliations and journals, and assisting with audit requests. It also requires researching new indirect tax legislation, assessing impact and coordinating changes for compliance, and addressing WHT-related customer queries with internal and external stakeholders. Qualifications include 3+ years as a tax accountant in a multinational company or professional firm, experience with global VAT/GST/US Sales Tax returns, strong tax research skills, Excel proficiency, and the ability to learn quickly and meet deadlines. It’s nice to have CA/CPA or Oracle Fusion experience, but these are not required.
Senior Solution Engineer (Japanese Speaking)
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - You’ll join a globally distributed SE team, engage with Global 2000 companies, and collaborate with sales to deliver an enterprise-grade experience. - Atlassian is seeking a passionate Senior Solutions Engineer in Japan to focus on strategic accounts, disrupt the Japanese market, and close large enterprise deals. - The role emphasizes discovery-driven pre-sales, mapping client business and technical needs to Atlassian capabilities, delivering compelling demos, and guiding customers toward improved practices and outcomes. - You’ll contribute to thought leadership, represent Atlassian at events, support channel partners through the pre-sales process, and help grow the reach of Atlassian solutions.
Senior Solution Engineer (Japanese Speaking)
Atlassian
Yokohama
Japan
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work locations—including office, remote, or hybrid—and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. You’ll join a globally distributed Solutions Engineering team that engages with Global 2000 companies and collaborates with sales to deliver an Enterprise-grade experience. Atlassian is seeking a Senior Solutions Engineer in Japan focused on strategic accounts to help drive major enterprise deals and adoption of the Atlassian suite through pre-sales consulting that uncovers business needs. The role emphasizes a discovery-driven, consultative approach, thought leadership, and helping customers frame strategic direction to unlock additional value and better ways of working. Key responsibilities include leading technical sales engagements, delivering compelling demos, contributing to thought leadership and community content, and supporting channel partners through the pre-sales process.
Senior IT Auditor
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
- Atlassian supports flexible, distributed work, allowing employees to work from an office, from home, or a combination, with interviews and onboarding conducted virtually for hires in any country where they have a legal entity. - They’re hiring a Senior IT Auditor to join the Internal Audit team in the Philippines, reporting to the Internal Audit Compliance Manager. - The role involves coordinating and executing audit activities across global compliance programs and helping continually improve technology processes and controls. - Candidates should have experience in compliance programs at public companies and want to bring their knowledge and creativity to a rapidly growing tech company. - Responsibilities include performing and documenting process walkthroughs, designing and executing test procedures to ensure framework compliance, advising process owners on potential control or process enhancements, and providing regular updates to Internal Audit Managers.
Senior IT Auditor
Atlassian
Manila
Philippines
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian supports a distributed work model, letting employees choose office, remote, or hybrid work, with virtual interviews and onboarding as part of being distributed-first. They can hire anywhere they have a legal entity, reflecting a global reach. There is an opportunity for a Senior IT Auditor to join the Internal Audit team in the Philippines, reporting to the Internal Audit Compliance Manager. The role involves coordinating and executing audit activities across a global compliance program to improve technology processes and controls, leveraging experience from public-company compliance programs. Key duties include performing and documenting process walkthroughs, designing and executing test procedures for framework compliance, advising process owners on potential control enhancements, and providing regular updates to Internal Audit Managers.
Senior Corporate Account Executive (South East Asia)
Zendesk
Singapore Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Senior Corporate Account Executive for Southeast Asia to drive growth in the SaaS space by acquiring new customers, expanding existing accounts, and cross-selling, while aligning Zendesk's solutions with customers' goals. The role requires building and maintaining broad relationships across multiple levels, collaborating cross-functionally, and leading competitive sales cycles using value-based selling, with a strong Salesforce-based pipeline and accurate forecasts. Responsibilities include driving top-line revenue, nurturing customer relationships for high satisfaction and retention, proactively identifying opportunities to upsell, and using data insights to prospect and optimize account revenue. Requirements include a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience with a proven track record, strong presentation and negotiation skills, and familiarity with tools such as Salesforce or Clari. Zendesk emphasizes a hybrid work environment, global diversity and inclusion, equal opportunity employment with accommodations for applicants with disabilities, and notes that AI may be used to screen applications, with a contact for accommodations provided.
Commercial Account Executive
Zendesk
South Korea Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking an Account Executive to grow its Commercial SaaS customer base by acquiring new clients and expanding existing partnerships, aligning Zendesk solutions with customers’ goals. The role emphasizes driving top-line revenue, nurturing relationships for retention, cross-selling, and using data and customer insights to improve conversion and expansion, while maintaining a strong pipeline and accurate forecasting. Candidates should have a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience with a track record of meeting or exceeding targets, and experience managing complex, multi-month sales cycles and renewals, including selling to VP and C-level executives, with proficiency in Salesforce, Outreach, and Clari, and willingness to travel. Zendesk highlights a human-centered mission, a hybrid work model, and a commitment to fairness, diversity, equity, and inclusion, noting that AI may be used to screen applications in accordance with guidelines. The company also states it is an AA/EEO/Veterans/Disabled employer and offers accommodations for applicants with disabilities, with contact provided for accommodation requests.
Senior Sales Product Specialist
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

Yes
Zendesk aims to power exceptional service and human connections, taking a leadership position in Employee Service to boost productivity and employee experiences. They’re hiring an Employee Service Sales Specialist to grow the SaaS customer base by building relationships with decision-makers and expanding offerings within existing partnerships. Responsibilities include positioning Employee Service use cases, collaborative sales support across the full cycle, ROI analyses, providing subject-matter expertise to the sales team, achieving quota, and feeding customer insights back to product development. Requirements include a BA/BS or equivalent, at least 3 years in Employee Service sales (HR/IT use cases), a minimum of 10 years in HR/IT service and operations management, a proven track record of meeting quotas, the ability to navigate complex multi-month sales cycles, travel flexibility, an entrepreneurial and collaborative mindset, and strong communication skills. The role is hybrid with in-office and remote work, and Zendesk emphasizes equal opportunity, diversity and inclusion, potential AI screening, and accommodations for disabilities.
Business Operations Lead
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Business Strategy & Operations Lead to collaborate with leaders across Marketing, Sales, and Product Growth and to drive high-impact improvements and operational rigor for the Online Business. The role entails owning scalable systems and processes, facilitating cross-functional forums to launch customer-experience improvements, supporting executive updates and rhythms (OKRs, reviews, planning), and implementing audits to ensure process integrity. A successful candidate will have 6+ years of experience in management consulting, product/operations strategy, or related fields; a BS/BA or equivalent; excellent communication; the ability to manage ambiguity and multiple stakeholders; and strong end-to-end program management skills. Nice-to-have skills include knowledge of marketing funnel metrics, SQL, CRM/web analytics data, and experience with user behavior platforms like Pendo or Segment. The job is located in Mexico (CDMX or Estado de Mexico) with a hybrid work model, and Zendesk emphasizes diversity, inclusion, and accommodations, including AI screening and disability accommodations.
Senior Sales Product Specialist
Zendesk
United States Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking an Employee Service Sales Specialist to grow its Employee Service business by building relationships with key decision makers and expanding both new and existing customer partnerships, focusing on HR/IT use cases that enhance employee experiences. Responsibilities include positioning Employee Service use cases, partnering with the sales team through the full sales cycle, delivering ROI analyses, providing subject-matter expertise, meeting quota, and collaborating with product development to tailor solutions. Requirements include a BA/BS or equivalent, at least 10 years in HR/IT service and operations, at least 3 years in Employee Service sales, a proven track record of achieving targets, ability to manage complex multi-month sales cycles, entrepreneurial and collaborative mindset, and willingness to travel. The US OTE ranges from $234,000 to $352,000 with a 60/40 base/commission split, potentially with bonuses and benefits, with final offer based on capabilities, experience, and location. Zendesk is an equal opportunity employer committed to diversity and inclusion, supports a hybrid workplace, notes AI may be used in screening, and offers accommodations for applicants with disabilities.
NA Sales Development Representative
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software presents itself as a leader in visual collaboration with core values including innovation, excellence, empowerment, initiative, ownership, and teamwork, plus a diverse, respectful, inclusive culture. It offers a hybrid work model and has earned recognitions such as Fortune Best Workplace in Technology, 2022 Glassdoor Best Place to Work, Forbes Cloud 100, and a top-100 ranking on G2 in 2023. The company serves major customers like Google, GE, and NBC Universal, and partners with Google, Atlassian, and Microsoft, while seeking smart, energetic, organized, and competitive individuals to join the sales team and help drive growth. Responsibilities include outbound prospecting, rapid inbound lead response, needs assessments, scheduling product demos, proactive follow-up, product expertise, collaboration with Account Executives and Marketing, and managing schedules and pipelines to hit milestones, with weekly trainings and daily standups. Requirements call for strong problem-solving, either prior sales experience or strong selling interest, fast learning and clear value communication, multi-project management, excellent written and verbal skills, and a drive to exceed targets, in a hybrid role at the South Jordan office two days per week (Tue and Thu), with preferred qualifications in CRM tools and a BA/BS degree.
Principal Forward Deployed Engineer, AI (Remote)
Atlassian
United Kingdom Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible work locations—office, remote, or a mix—and hires in any country where the company has a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions with tangible business impact. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities, collaborating with product, engineering, and design to grow technical and domain expertise and drive real outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML-powered solutions, architect integrations using Python or JavaScript, drive data-driven insights, champion AI-augmented workflow automation, oversee production deployment with risk and privacy considerations (GDPR and regulatory), mentor junior engineers, and clearly communicate technical concepts to stakeholders while aligning activities with business objectives.
Principal Forward Deployed Engineer, AI (Remote)
Atlassian
London
United Kingdom
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work options—office, home, or a hybrid—across countries where they have a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions. The FDE team partners with top organizations to help them leverage Atlassian’s AI capabilities, working with product, engineering, and design to grow technical and domain expertise while delivering tangible business impact. Responsibilities include leading the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, building robust integrations, driving data-driven insights, and overseeing end-to-end production deployments with risk, privacy, and compliance considerations. You’ll mentor junior engineers, communicate complex technical concepts to diverse stakeholders, and align technical solutions with business objectives to establish a clear vision and measurable results.
Revenue Analyst - Marketplace
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
Atlassian supports flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. You will join the Marketplace Topline team within FP&A, focused on providing financial insights and data-driven decision-making while collaborating with cross-functional stakeholders to drive growth. The role includes supporting financial deliverables for close, forecasting, and planning for the Marketplace business. It involves analyzing marketplace data to identify trends, risks, and revenue-enhancing opportunities, and partnering with teams to optimize revenue processes. It also entails providing strategic financial insights, monitoring marketplace performance, and offering improvement recommendations.
Revenue Analyst - Marketplace
Atlassian
Sydney
Australia
Not specified Unknown Finance & Accounting

Is remote?:

No
- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of its distributed-first approach. - You will join the Marketplace Topline team within FP&A. - The team provides financial insights and supports data-driven decision-making, collaborating with cross-functional stakeholders to shape strategic initiatives and drive sustainable growth. - Responsibilities include supporting close, forecasting, and planning for the Marketplace business, and analyzing financial data to identify trends, risks, and revenue opportunities. - They also collaborate to optimize revenue processes, provide financial insights for strategic initiatives, and monitor and report marketplace performance with recommendations for improvement.
Staff Software Engineer (Frontend: React, Typescript, Javascript, BE-Ruby +AI)
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Staff Software Engineer (Full-stack) to lead a new Change Management team in Pune with a hybrid work setup, to design and implement the change request and approval framework for the ITSM platform. The role involves owning the architecture, execution, and roadmap for change management, and developing scalable, automated workflows that integrate across Zendesk’s ecosystem. You’ll collaborate with Product, Design, and Engineering Leaders, drive end-to-end delivery, mentor senior engineers, participate in on-call rotations, and promote agile practices and reusable components. Required qualifications include 12+ years of full-stack experience, 10+ years with JavaScript/TypeScript and React/Redux, strong Ruby on Rails backend experience, experience with LLM-based features, REST APIs, testing tools, and demonstrated leadership. The position offers impact at scale, a hybrid-friendly and growth-focused environment with a commitment to diversity and inclusion, though the posting notes eligibility is limited to candidates located in Karnataka or Maharashtra.
Développeur logiciel senior / Senior Software Developer
Zendesk
Montreal
Canada
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a Senior Software Developer to join the Ticketing Product team (backend/full-stack) to work on the core support ticket system, delivering scalable and reliable features for admins, agents, and end users. The role involves simplifying a complex ticketing system to be highly customizable, delivering enterprise-grade software, promoting code ownership and strong test coverage, and participating in all phases of the software lifecycle while modernizing the backend stack. Mandatory requirements include 4+ years of software development experience, expert-level Ruby on Rails backend skills, a solid understanding of GraphQL/REST/API design and systems architecture, experience designing and operating enterprise-scale systems, and practical web development in a large codebase. Preferred qualifications include experience with Ruby, Java, Python or similar languages, proficiency with relational stores like MySQL/Aurora, knowledge of MySQL/ElasticSearch/Redis, and experience with distributed architectures such as Kafka/SNS-SQS, plus excellent communication skills. The tech stack features Ruby on Rails, GraphQL, MySQL/Aurora, Redis/Memcached, Kafka, Kubernetes, DynamoDB, with tools like Git/GitHub and Spinnaker, analytics/monitoring in Datadog/BigQuery/Sentry/AWS, a frontend stack including Apollo and GraphQL API gateway, a hybrid in-office/remote work model, and Zendesk’s commitment to fairness, DEI, AI screening notices, and accommodation processes.
LATAM Payroll Analyst
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a self-motivated LATAM Payroll Analyst who will report to the Senior Manager Global Payroll and work with Accounting, People Ops, and Benefits to coordinate LATAM payroll cycles. The role includes performing end-to-end LATAM payroll functions, ensuring accurate processing and timely pay, addressing employee pay questions, supporting payroll audits and SOX compliance, and managing year-end filings. Required qualifications include 3+ years of full-cycle LATAM payroll experience (Brazil, Mexico), experience with termination calculations and local regulations, an accounting/finance background, with payroll certification preferred and Workday experience a plus. Candidates must have current payroll systems knowledge, strong Excel skills, excellent communication and problem-solving abilities, a customer-service mindset, and the ability to multitask in a fast-paced environment; Portuguese/Spanish language skills and knowledge of Mexico legal requirements are a plus; they must be located in Mexico City or Estado de Mexico and follow a hybrid schedule with some in-office days. Zendesk emphasizes diversity, inclusion, and equal opportunity, notes that AI may be used in screening, and provides accommodations upon request.
Migrations Revenue Senior Analyst
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
Atlassians can choose where they work—office, home, or a combination—giving them more control over family, personal goals, and other priorities. The company hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first organization. You will join the Data Center Revenue team within the FP&A function. The team leads revenue forecasting and reporting in alignment with strategic initiatives and supports financial deliverables related to close, forecasting, and planning for the Data Center business and Cloud migration initiatives. They collaborate with cross-functional teams to develop migration strategies and plans, analyze data to support decision-making and optimize migration processes, and monitor and report on migration progress, identifying and addressing issues or risks.
Migrations Revenue Senior Analyst
Atlassian
Sydney
Australia
Not specified Unknown Finance & Accounting

Is remote?:

No
At Atlassian, you can work from an office, from home, or a combination of both, and the company hires globally where it has a legal entity, with interviews conducted virtually as part of its distributed-first approach. You will join the Data Center Revenue team within FP&A, which is dedicated to leading revenue forecasting and reporting in alignment with strategic initiatives. The role supports financial deliverables related to close, forecasting, and planning for the Data Center business and Cloud migration initiatives. You will collaborate with cross-functional teams to develop migration strategies and plans, and analyze data to support decision-making and optimize migration processes. You will monitor and report on migration progress, identifying and addressing any issues or risks.
Digital Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes values such as innovation, excellence, empowerment, initiative, ownership, and teamwork, along with a respectful, inclusive culture and a hybrid work environment. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Lucid’s Scaled Customer Success Team, including the Digital Customer Success Specialists, works to maximize customer value through direct interactions and scalable solutions, representing Lucid to strategic users and administrators as needed. Key responsibilities include understanding customers’ business objectives, monitoring retention metrics, supporting ongoing product adoption, delivering data-driven recommendations, and driving cross-functional initiatives to improve the customer experience. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strong communication and ownership, and a hybrid South Jordan arrangement (two days per week, Tuesday and Thursday); preferred qualifications include technical aptitude, curiosity, and prior customer success management experience.
Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users worldwide, including Google, GE, and NBC Universal. The company emphasizes core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, and promotes a diverse, respectful, inclusive culture with a hybrid, flexible work arrangement. Lucid’s Customer Success Team is central to maximizing customer value, with Specialists driving adoption, retention, and scalable improvements through direct interactions and scalable solutions for global customers. The Customer Success Specialist role requires understanding customer objectives, monitoring key operational metrics, delivering data-driven recommendations at scale, and developing tools and processes to ensure maximum value from Lucidchart, while communicating primarily by email and also via screen shares or calls as needed. Candidates should have a bachelor’s degree, 2+ years in a client-facing or technical role, a strategic and ownership mindset, strong communication, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications including technical aptitude, curiosity, and prior CS experience.
Associate Customer Success Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Experience

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds values of innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive culture. It operates as a hybrid workplace that supports work-life balance by allowing remote work, office-based work, or a blend depending on the role. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Associate Customer Success Specialist role sits in the Scaled Customer Success Team, focusing on maximizing customer value through adoption, data-driven recommendations, retention metrics, and cross-functional initiatives, with most communication via email and some screen shares or calls as needed. Requirements include a bachelor’s degree, strategic thinking, strong communication, ownership, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office (Tuesdays and Thursdays), with preferred qualifications of 2+ years in a client-facing or technical role and a strong desire to become a Lucid subject-matter expert.
Senior Data Engineer
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
The role is a Senior Data Engineer in Zendesk’s Enterprise Data & Analytics team, working in an Agile environment to craft curated data products and maintain a single source of truth across Zendesk using data warehouse solutions in BigQuery/Snowflake with dbt, Airflow, and Terraform. Daily responsibilities include collaborating with teammates and business partners to capture requirements and design data models, serving as the data model SME, transforming raw data into schemas for various domains, and building ELT pipelines to ensure reliable reporting with Airflow, Fivetran, and dbt. The role emphasizes data quality, optimized warehousing processes, and promoting engineering practices (version control, CI/CD, code reviews, pair programming), while building analytics across customer 360, finance, product, and sales and automating internal processes. Requirements include 5+ years of experience with complex data pipelines and ETL in big data environments, strong data modeling/architecture and SQL skills, expertise with Snowflake, dbt, and Python (primarily), and experience integrating with SaaS APIs, along with data governance and root cause analysis capabilities. The data stack features Snowflake, Fivetran, dbt, Airflow, Kafka, and HighTouch; BI tools Tableau/Looker; and infrastructure on GCP/AWS/Kubernetes/Terraform/GitHub Actions, and the role offers a hybrid work arrangement with some in-office time, while Zendesk highlights diversity, inclusion, AI screening, and accommodations.
Staff Software Engineer
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
The Technical Lead will own the architecture, development, and implementation of Zuora Billing and Revenue solutions integrated with Salesforce CPQ and other enterprise financial systems, leading cross-functional teams to deliver integrated, scalable subscription management and revenue recognition platforms with end-to-end process automation. Key responsibilities include leading design, implementation, and support of Zuora Billing, Revenue Recognition, and Salesforce CPQ, architecting integrations between Zuora, Salesforce CPQ, ERP systems (NetSuite, SAP, Oracle), payment processors, and other financial platforms, and driving end-to-end automation of subscription management (quote-to-cash, billing, collections, revenue recognition, renewals). The role requires translating business requirements into scalable technical solutions using Zuora APIs, Salesforce capabilities, middleware (MuleSoft, Dell Boomi, etc.), and custom code, along with hands-on technical leadership, code reviews, and mentorship. Qualifications include a bachelor’s degree, 5+ years in technical roles supporting Zuora Billing and Revenue Recognition, strong Salesforce CPQ experience, proven integrations between Zuora, Salesforce CPQ, ERP/accounting systems, and payment gateways, and proficiency with Zuora and Salesforce APIs, Apex, LWC, and various integration platforms; certifications preferred. Additional details include location restrictions to Karnataka or Maharashtra, a hybrid work model with in-office expectations, Zendesk’s commitment to diversity and inclusion and AI-driven screening, and accommodations for applicants with disabilities.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
San Francisco
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of being distributed-first. They’re looking for a Portuguese-fluent Pre-Sales Solutions Engineer for SMBs (under 1000 employees) to drive solution expertise and help close deals as they expand in LATAM; Spanish is a plus. The role sits in a team that emphasizes value selling and a “play as a team” culture, working with notable customers to unlock the power of their products. Responsibilities include partnering with direct sales, partners, and SMB account teams, conducting customer discovery, mapping problems to Atlassian solutions, and leading value-based demonstrations. Additional duties involve understanding technical needs, gathering product feedback for management, tracking pipeline, and continuously learning Atlassian products and sales processes.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. - The company is looking for a Portuguese-fluent Pre-Sales Solutions Engineer for SMB customers (under 1000 employees) who will be a solution expert in the sales cycle, help solve customers’ problems with Atlassian products, and assist in closing deals, with a focus on LATAM expansion; Spanish proficiency is a plus. - The team behind this role serves over 250,000 customers and works with organizations like NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizing value selling and a culture of teamwork where employees work with Atlassian, not for it, with strong earnings potential in enterprise opportunities amid cloud and AI growth. - Responsibilities include partnering with direct sales, partners, and account teams to understand customer profiles and roadmaps, conducting discovery, identifying cross-product opportunities, and acting as a pre-sales product expert to articulate the value of Atlassian. - Additional duties involve delivering compelling value-based demos across multiple stakeholders, guiding customers’ technical needs to gain buy-in, building partnerships with SMB sellers, and continually documenting product feedback and competitive intelligence to inform product management while expanding knowledge of products and sales processes.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
New York
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian supports flexible, distributed work and hires in any country with a legal entity, with interviews and onboarding conducted virtually. They are looking for a Portuguese-fluent Pre-Sales Solutions Engineer for SMB customers (under 1000 employees) who can be a solution expert in the sales cycle and help close deals. The role is central to Atlassian’s expansion across Latin America, partnering with customers throughout LATAM, with Spanish as a strong plus. The company emphasizes value selling and a “work with Atlassian, not for Atlassian” culture, offering high earnings potential in the enterprise space focused on cloud and AI. Responsibilities include collaborating with direct sales and partners, conducting customer discovery, mapping needs to Atlassian products, delivering compelling demos, guiding technical buy-in, maintaining pipeline with SMB sellers, and continuously learning and feeding product feedback.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options (office, home, or a mix) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The role is a Portuguese-fluent Pre-Sales Solutions Engineer for the SMB segment (customers under 1000 employees) focused on solving business problems and helping close deals in LATAM, with Spanish proficiency a strong plus. You’ll join Atlassian’s solutions engineering team as part of the LATAM expansion, working with direct sales, partners, and larger account teams to drive value selling across the region, in a culture that emphasizes “play as a team.” Responsibilities include understanding customer problems, conducting discovery, mapping needs to Atlassian products, leading value-based demos, pursuing cross-product opportunities, guiding technical requirements, and maintaining pipeline in collaboration with SMB sellers. The role also involves documenting product feedback and competitive intelligence for product management and continuous learning to advance Atlassian’s cloud and AI-enabled offerings in LATAM.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work locations (office, remote, or hybrid) and can hire globally, with virtual interviews and onboarding as part of a distributed-first approach. It’s hiring a Portuguese-fluent Pre-Sales Solutions Engineer for its SMB segment (customers under 1000 employees) to be a solution expert in the sales cycle, solving customer problems and helping close deals, with a focus on LATAM expansion; Portuguese is required and Spanish is a strong plus. The future team has over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a collaborative culture where employees work with Atlassian, not just for it, with high earnings potential and opportunities in cloud and AI. Responsibilities include partnering with direct sales, partners, and account teams, understanding customer needs, mapping to Atlassian products, and leading compelling value-based demonstrations. Additional duties involve cross-product/solution expansion, documenting product feedback and competitive intelligence, and continuously learning about pre-sales, product, and process knowledge.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
San Francisco
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. It is seeking a Portuguese-fluent Pre-Sales Solutions Engineer for SMBs (under 1,000 employees) to be a solution expert in the sales cycle and help close deals, driving rapid growth in LATAM. Fluency in Portuguese is required, and Spanish is a strong plus to reach more LATAM customers. The role involves partnering with direct sales, partners, and larger account teams to understand customer needs, map them to Atlassian products, and lead compelling value-based demos across multiple stakeholders. Responsibilities include identifying cross-product opportunities, documenting customer pain points, maintaining broad product knowledge, collecting feedback for product management, and continuously improving pre-sales and sales processes.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
Austin
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work locations (office, home, or hybrid) and hires globally for any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They are looking for a Portuguese-fluent Pre-Sales Solutions Engineer for their SMB segment (customers under 1000 employees) to be a solution expert in the sales cycle and help close deals, with the role supporting LATAM expansion and Portuguese required (Spanish a plus). The future team serves over 250,000 customers and emphasizes value selling, teamwork, and a culture where employees collaborate with Atlassian rather than merely work for it, with strong earnings potential from enterprise opportunities in cloud and AI. Responsibilities include partnering with direct sales, partners, and larger account teams to understand customer profiles, discovery, map business problems to Atlassian products, identify cross-product opportunities, and lead compelling value-based demonstrations. Additional duties involve articulating customer technical needs to gain buy-in, forging partnerships with SMB sellers, collecting product feedback and competitive intelligence for internal use, and continuously learning about pre-sales processes and Atlassian products.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
New York
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work locations and hires globally with virtual interviews and onboarding as part of a distributed-first approach. They are seeking a Portuguese-fluent Pre-Sales Solutions Engineer for SMB customers (under 1000 employees) to drive rapid expansion across LATAM, with Spanish as a strong plus. The role emphasizes being a solution expert in the sales cycle, solving customers’ hardest business problems with Atlassian products and helping close deals. Responsibilities include partnering with direct sales, partners and SMB accounts, conducting discovery, mapping business problems to Atlassian solutions, identifying cross-product opportunities, and leading value-based demos. It requires broad product knowledge, the ability to gain customer buy-in, building strong SMB seller partnerships, gathering feedback and competitive intelligence, and ongoing learning of pre-sales processes and product offerings.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first model. The company is looking for a Portuguese-fluent Pre-Sales Solutions Engineer for its SMB segment (customers under 1000 employees) to be a solution expert throughout the sales cycle, solving customers’ toughest problems and helping close deals in LATAM; Spanish is a plus. In this role you’ll partner with direct sales, partners, and larger account teams to profile customers, understand business problems and roadmaps, and identify cross-product/solution opportunities. You’ll be a product expert, lead value-based demonstrations, understand customers’ technical needs, and guide them to see how Atlassian’s portfolio can transform their work. The position emphasizes a collaborative, value-driven culture with ongoing learning, strong LATAM growth potential, and close collaboration with SMB sellers to optimize the selling cycle and provide product feedback.
Solutions Engineer, SMB - Portuguese Speaking
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
- Atlassian supports flexible work locations—office, home, or hybrid—and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. - Atlassian is seeking a Portuguese-fluent Pre-Sales Solutions Engineer for its SMB segment (customers under 1000 employees) to be a solution expert in the sales cycle, solve customers' major business problems with Atlassian products, and help close deals, with a focus on expanding in Latin America; Portuguese fluency is required and Spanish is a strong plus. - The role operates within a team that serves over 250,000 customers and emphasizes value selling, teamwork, and a culture where employees work with Atlassian, not for Atlassian. - Responsibilities include partnering with direct sales, partners, and SMB account teams to understand customer profiles and problems, map to Atlassian products, lead value-based demonstrations, explore cross-product opportunities, and drive customer buy-in and internal product feedback. - Additional duties involve maintaining pipeline with SMB sellers, documenting feedback and competitive intelligence, and continuously learning to improve pre-sales, product, solution, and process knowledge.
Principal Software Engineer, Trusted Data Platform
Atlassian
Unknown Not specified Full-Time Engineering

Is remote?:

Yes
- Atlassian supports flexible, distributed-first work arrangements, allowing employees to work from home, in an office, or hybrid, with a Bangalore office and remote options across India under "TEAM anywhere." - The company hires globally wherever it has a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. - The Principal Software Engineer role is a technical leader and hands-on contributor who designs and optimizes high-scale, distributed storage systems built on AWS. - Key responsibilities include designing and implementing backend storage services for high throughput, low latency, and fault tolerance; driving scalability, availability, and efficiency; leading architecture reviews and root-cause analyses; mentoring engineers and shaping long-term storage strategy; and applying expertise in storage consistency models, data partitioning, indexing, and caching. - Collaboration with Site Reliability Engineers on observability, disaster recovery, and compliance, and advocacy for automation, IaC, and DevOps best practices using Terraform, CloudFormation, Kubernetes (EKS), and CI/CD pipelines to enable scalable deployments.
Principal Software Engineer, Trusted Data Platform
Atlassian
India Not specified Full-Time Engineering

Is remote?:

Yes
Atlassian offers flexible work arrangements—office, home, or hybrid—across a global workforce, with virtual interviews and onboarding as part of a distributed-first approach, and a Bangalore office with remote options across India under the TEAM anywhere program. As a Principal Software Engineer, you will be a technical leader and hands-on contributor responsible for designing and optimizing high-scale, distributed storage systems built on AWS. Your primary responsibilities include designing, implementing, and optimizing backend storage services to achieve high throughput, low latency, and fault tolerance, while working with senior engineers and cross-functional teams to improve scalability and reliability. You will mentor senior engineers, contribute to technical roadmaps, shape long-term storage strategy, and drive best practices in storage consistency models, data partitioning, indexing, and caching. You will collaborate with Site Reliability Engineers to implement observability, monitoring, disaster recovery, and compliance, and advocate automation and DevOps practices using IaC and tools like Terraform, AWS CloudFormation, Kubernetes (EKS), and CI/CD pipelines.
Senior Analyst, HR Ops Integration
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a collaborative Senior Analyst, Ops Integration to ensure accurate and fast employee lifecycle administration while turning ad hoc processes into scalable capabilities and solving problems to drive efficient, scalable solutions. Responsibilities include turning ad hoc processes into scalable capabilities with playbooks, serving as the escalation path for the Service Excellence team, coordinating IT/Procurement/Legal for lifecycle tasks, leading process and systems work streams for initiatives like M&A and new country setups, and driving cross-functional alignment plus rapid resolution of ownerless issues while defining data metrics. Requirements include a bachelor's degree in HR/Business, 4–6 years in HR operations, strong problem-solving and communication skills, the ability to manage multiple projects, a passion for efficient processes, and Workday experience (Zendesk experience preferred) along with Excel/Google Sheets and experience in process improvement, data analysis, and reporting. The role is based in Mexico City or the State of Mexico with a hybrid arrangement requiring some in-office presence, with the specific schedule determined by the hiring manager. Zendesk emphasizes diversity, equity, and inclusion, notes AI may be used for screening in accordance with policy, and provides accommodations for applicants with disabilities.
System Engineer (f/m/d)
Adaptavist
Germany Not specified Full time Engineering, Technology and Tools

Is remote?:

Yes
The role involves configuring and troubleshooting cloud/virtualized infrastructure, software, and operating systems for clients, with in-depth administration and issue resolution aligned to SLAs. It includes day-to-day management of OS, applications, databases, backups, automation, and serving as a technical and client escalation point while tailoring services to client needs and quality standards. Responsibilities encompass service excellence, problem identification and resolution, clear communication, and analytical decision-making, with strong AWS knowledge across services such as EC2, RDS, EKS, ECS, EFS, WAF, ELB, and Lambda. It also covers configuring and maintaining applications (notably Jira/Confluence, GitLab, Harness, Sonarqube, Adaptavist products), as well as OS/storage, web servers, networking and security, and infrastructure as code using Ansible and Terraform. Additionally, it involves database design and management, using virtualization and cloud technologies to provide resilient infrastructures, and identifying risks with contingency plans.
Finance Director, Sales Finance and Strategy
Atlassian
Seattle
United States
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian offers flexibility in where employees work—office, home, or a mix—and hires in any country with a legal entity to support family, personal goals, and other priorities. The Finance Director role is about modernizing Sales Finance to deliver faster, sharper insights that drive growth and capital efficiency, including transforming the revenue forecast framework and partnering with GTM leaders to evaluate ACV across Net New, Renewal, and Churn. The role will set the vision, architect scalable solutions, and lead cross-functional programs that improve forecast quality, operating cadence, and revenue performance transparency, influencing executives across Sales, FP&A, RevOps, Product, and Legal. Responsibilities include owning multi-year finance transformation outcomes tied to revenue, ACV, and forecast accuracy; establishing the reference architecture for sales billing forecasting and ACV measurement; and sponsoring governance, risk controls, and talent development. Key responsibilities include designing and scaling the revenue forecast framework with data-driven models for ACV, Billing, and Revenue; improving forecast processes with a driver library, data lineage, and auditable assumptions; and standardizing ACV performance definitions and dashboards while collaborating with Sales and Customer Success on pipeline, renewal strategies, territory design, capacity planning, and incentive adjustments.
Finance Director, Sales Finance and Strategy
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
Atlassian lets employees work from anywhere—office, home, or a hybrid arrangement—and hires in any country where the company has a legal entity to support personal goals and family needs. The Finance Director will lead the modernization of Sales Finance to deliver faster, sharper insights that drive growth and capital efficiency, owning the Revenue forecast framework, end-to-end forecasting, and ACV evaluation across Net New, Renewal, and Churn, by setting vision and directing cross-functional programs. The role has enterprise impact, thought leadership, and change leadership, influencing senior executives across Sales, FP&A, RevOps, Product, and Legal, defining reference architecture for sales billing forecasting and ACV measurement, and sponsoring complex programs with governance and mentorship. The director is the final decision-maker for Sales Finance forecasting methodologies, KPI definitions, and business rules. Key responsibilities include designing and scaling the revenue forecast framework (ACV, Billing, Revenue) grounded in data-driven models, improving forecast processes with a driver library and data lineage, and owning ACV performance frameworks and dashboards with standardized definitions and actionable analytics for Net New, Renewal, and Churn in collaboration with Sales and Customer Success.
Finance Director, Sales Finance and Strategy
Atlassian
San Francisco
United States
Not specified Unknown Finance & Accounting

Is remote?:

No
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. As Finance Director, you’ll modernize Sales Finance to deliver faster, sharper, and more action-oriented insights, transforming the revenue forecast framework, end-to-end processes, and ACV evaluation across Net New, Renewal, and Churn in partnership with GTM leaders. The role has enterprise impact, thought leadership, and change leadership responsibilities, serving as the final decision-maker for forecasting methodologies, KPI definitions, and business rules, while sponsoring cross-functional programs and mentoring talent. Key responsibilities include designing, implementing, and scaling a revenue forecast framework and rearchitecting ACV, Billing, and Revenue models grounded in data and driver-based models. You’ll also develop forecast process improvements for speed and accuracy, establish a driver library with data lineage and confidence scores, own ACV performance frameworks and dashboards, and collaborate with Sales and Customer Success on pipeline, renewal strategies, and related incentive and investment decisions.
Finance Director, Sales Finance and Strategy
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity, giving employees more control over family and personal priorities. The Finance Director will lead the modernization of Sales Finance to deliver faster, sharper insights that drive growth and capital efficiency by transforming the revenue forecast framework, end-to-end forecasting processes, and sales entity strategies, in partnership with GTM leaders to evaluate ACV across Net New, Renewal, and Churn. The role has enterprise impact, influencing senior executives across Sales, FP&A, RevOps, Product, and Legal, and provides thought leadership by defining the reference architecture for sales billing forecasting and ACV measurement and establishing standards adopted company-wide. It requires change leadership—sponsoring cross-functional programs, governance, risk controls, benefit realization, and mentoring senior managers and high-potential talent—and designates final decision rights for forecasting methodologies, KPI definitions, and business rules. Key responsibilities include designing, implementing, and scaling the revenue forecast framework with data-driven models; improving forecast processes with a driver library and data lineage; owning the ACV performance framework and dashboards with standardized Net New, Expansion, Renewal, Contraction, and Churn definitions; and collaborating with Sales and Customer Success to inform pipeline, renewal strategies, territory design, capacity planning, incentives, and investments.
Finance Director, Sales Finance and Strategy
Atlassian
Mountain View
United States
Not specified Unknown Finance & Accounting

Is remote?:

Yes
Atlassian supports flexible work arrangements and hires in any country where it has a legal entity. The Finance Director role is to modernize Sales Finance, delivering faster, sharper, and more action-oriented insights that drive growth and capital efficiency by transforming the revenue forecast framework and end-to-end forecasting. You will set the vision, architect scalable solutions, and lead cross-functional programs that improve forecast quality, operating cadence, and revenue performance transparency, influencing senior leaders across Sales, FP&A, RevOps, Product, and Legal. You will design and scale the Revenue forecast framework (ACV, Billing, Revenue) using data- and driver-based models, and accelerate forecast processes with a driver library and auditable assumptions. You will own the ACV performance framework and dashboards for Net New, Renewal, and Churn, standardize definitions, provide actionable analytics, and collaborate with Sales and Customer Success on pipeline and renewal strategies, while providing change leadership, governance, mentorship, and final decision rights on forecasting methodologies and KPIs.
Director, Commercial Legal – Enterprise Sales
Atlassian
Austin
United States
Not specified Unknown Legal

Is remote?:

No
Atlassian is seeking an experienced commercial counsel to join its Commercial Legal team to support its most critical enterprise transformations and close deals with enterprise customers in the U.S. and Canada. The role is remote, and you will liaise directly with Sales teams and US-based customers; Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding. Responsibilities include negotiating enterprise cloud agreements, partnering with Sales to drive deals to execution, and providing pragmatic, business-minded guidance on customer requests and contract-related issues, as Atlassian isn’t looking for academic analysis. You will also develop training materials for Sales on contract terms and legal issues, and assist with special projects to scale legal processes. Additionally, you will lead cross-functional projects across the quote-to-cash process, collaborating with Privacy, Trust, Finance, and Product teams to drive strategic customer deals to completion.
Director, Commercial Legal – Enterprise Sales
Atlassian
Unknown Not specified Unknown Legal

Is remote?:

Yes
This is an experienced commercial counsel role joining Atlassian’s Commercial Legal team to support enterprise transformations and close deals with enterprise customers in the United States and Canada, in a remote position. Atlassian supports a distributed-first workforce, allowing work from office or home, and hires in any country with a legal entity, with virtual interviews and onboarding. You will negotiate enterprise cloud agreements, partner with Sales and other teams to drive deals to execution, and provide pragmatic, business-minded guidance on customer requests and contract issues (not academic analysis). You will develop training materials for Sales on contract terms, assist with special projects to scale legal processes, and lead initiatives to scale the Legal and Sales functions across the quote-to-cash process, collaborating with Privacy, Trust, Finance and Product teams. The role emphasizes leading strategic customer deals through cross-functional collaboration and process improvements in a remote, globally distributed environment.
Director, Commercial Legal – Enterprise Sales
Atlassian
Unknown Not specified Unknown Legal

Is remote?:

Yes
Atlassian is hiring an experienced commercial counsel to join the Commercial Legal team and support enterprise transformations by working closely with Sales on deals with enterprise customers in the U.S. and Canada. The role is remote and distributed-first; Atlassians can work from office, home, or a mix, and hires can be in any country where Atlassian has a legal entity, with virtual interviews and onboarding. Responsibilities include negotiating enterprise cloud agreements, guiding customer requests with pragmatic, business-minded advice, and driving deals to execution in collaboration with Sales and other teams. You will also develop training materials for Sales on contract terms and legal issues, and assist with special projects to scale legal processes and the quote-to-cash process. Additionally, you will lead cross-functional projects to scale the Legal and Sales functions, partnering with teams such as Privacy, Trust, Finance, and Product to bring a legal perspective to strategic customer deals.
Machine Learning Intern, 2026 Summer U.S.
Atlassian
Unknown Not specified Unknown Interns

Is remote?:

Yes
Atlassian is a distributed-first company with flexible work locations and virtual interviews, hiring in any country with a legal entity. The Intern program combines hands-on training, mentorship, and social connections to set students up for a successful career, and the San Francisco role requires residence within 50 miles with housing support. The position is not eligible for F1 or J1 visas and does not offer work sponsorship. The ML teams collaborate with stakeholders across Growth, GTM, Product, Finance, Design, and Sales to deliver ML infrastructure and model applications, composed of ML and systems engineers who prioritize speed and business impact. The role focuses on ML applications including search/recommendation engines, GenAI, LLM fine-tuning, prompt engineering, and RAG optimizations, translating business problems into technical solutions for personalization.
Machine Learning Intern, 2026 Summer U.S.
Atlassian
San Francisco
United States
Not specified Unknown Interns

Is remote?:

No
Atlassian emphasizes flexibility and a distributed-first approach, with virtual interviews and hiring in any country where they have a legal entity. Their Intern program offers hands-on technical training, mentorship, and strong social connections to jumpstart a career, and the role described is located in San Francisco, within 50 miles, with housing support and no F1/J1 eligibility or sponsorship. The ML teams collaborate across Growth, GTM, Product, Finance, Design, and Sales to deliver ML infrastructure and model applications, formed by ML and systems engineers who aim for rapid impact. The role emphasizes speed from concept to initial output while prioritizing business impact, with opportunities to work on cutting-edge techniques such as search/recommendation engines, GenAI, LLM fine-tuning, prompt engineering, and RAG optimizations. It focuses on ML applications for recommendation and personalization, building models, working on Generative AI projects, and translating business problems into technical solutions.
Business Development Representative - SMB UKI
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
The role is a Business Development Representative for SMB UKI within Zendesk's Sales Development team, focused on driving new business and supporting the growth of the EMEA region. Responsibilities include managing a busy outbound pipeline, delivering a top-notch customer experience, and creatively prospecting into cold accounts as well as new divisions of existing Zendesk customers. Requirements include at least 6 months in a sales-related role, an interest in consultative SaaS sales, strong communication skills, English fluency, a bachelor’s or master’s degree preferred, and a hybrid Lisbon-based work arrangement. Zendesk offers a supportive culture with leadership development, a buddy system, and flexible hybrid work options with the necessary tools to succeed. The company commits to equal opportunity and inclusion, provides accommodations for applicants with disabilities, and notes that AI or automated screening may be used in the hiring process.
Software Engineer II
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Software Engineer to act as the primary technical escalation point for business-critical applications, embedded in the new Central IT Operations Organization and aligned with ITIL-based incident, problem, change, and observability processes to minimize disruption and drive root-cause elimination. Responsibilities include L3 incident response and SME escalation for outages across AWS, Workato, and deep integrations with Zuora, NetSuite, and Salesforce CPQ; deep-dive troubleshooting, on-call 24/7 reliability, and leading root-cause analysis to translate findings into prioritized backlog items. The role also emphasizes standardization and observability, including runbook and knowledge creation, operational readiness with the central Observability Engineer, automation of repetitive tasks, and complex application administration tasks such as permissions and security upgrades. Qualifications require 3+ years in a high-stakes production support/SRE role, experience with SaaS ecosystems (Salesforce/CPQ, Zuora, NetSuite, Workday), ITIL incident leadership, advanced troubleshooting, observability tools (Datadog/New Relic/Splunk), SQL, and AWS basics; preferred skills include automation, CI/CD, documentation, and systems architecture. The position requires being physically located in Karnataka or Maharashtra with a hybrid in-office schedule, and Zendesk highlights equal opportunity, diversity, and accommodations with AI screening noted.
Senior Solution Engineer (f/m/d)
Adaptavist
Germany Not specified Full time Business Development

Is remote?:

Yes
The Senior Solution Engineer at The Adaptavist Group engages with clients in a consultative, cross-stakeholder manner to discover challenges and propose solutions, using technical service knowledge to guide discussions and move opportunities forward with Account Management and delivery teams. They collaborate on solution architecture, attend sales calls from a technical perspective, conduct deep technical discovery, develop problem statements, craft solutions, and expand reach in key accounts by positioning additional products and services across the Adaptavist Group while gaining expertise in at least one practice (Cloud, ITSM, DevOps, Agile, Work Management). The role aims to drive client retention by maintaining trusted-advisor status through high-level business conversations and identifying future opportunities within practices. In addition to technical work, they coordinate with colleagues on customer solution proposals, participate in quarterly business reviews, leverage CRM to track interactions and plan strategic actions, and assist in expanding in key accounts and campaigns. They also handle customer advocacy by delivering demonstrations of Adaptavist solutions and partners (predominantly Atlassian, GitLab and AWS), participating in industry events, providing thought leadership, supporting marketing campaigns, and conducting competitor analysis to plan tactical actions and ensure delivery meets the agreed problem statement.
Principal Product Manager, Capacity and Time Tracking
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
With over 30,000 customers including a third of the Fortune 500, Tempo offers integrated solutions across time tracking, capacity and resource planning, portfolio management, roadmapping, program management, and reporting to help teams plan with confidence and execute with clarity. The company originated as the #1 Jira time-tracking solution and has grown into a trusted Atlassian ecosystem brand, operating as a remote-first organization that values craft, collaboration, and products with heart. The Principal Product Manager for Capacity & Time Tracking will lead strategy, growth, and evolution of Tempo’s flagship products, owning the vision and roadmap across multiple product lines and ensuring seamless integration across Tempo’s portfolio to improve retention and trust. Requirements include 10+ years in product management (5+ leading multi-product portfolios), experience in work management/capacity/portfolio/time tracking products with Atlassian familiarity, a strong customer-centric approach, analytics/AI/ML awareness, and a bachelor’s degree (MBA or advanced degree is a plus). Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, a collaborative and inclusive culture, and an equal-opportunity workplace where resumes should be submitted in English.
Strategic Account Executive - West
Atlassian
Mountain View
United States
Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, serving over 300,000 customers worldwide including NASA, IBM, Hubspot, Samsung, and Coca-Cola. The company aims to unleash the potential of every team through software, deliver exceptional customer impact, drive revenue growth, and lead responsibly in integrating AI into cloud products to migrate customers to the cloud with cost transparency and faster collaboration. The role targets strategic, high-value customers, developing customized growth strategies, understanding long-term goals, and building strong C-level relationships while coordinating with internal teams and Channel Partners to deliver aligned solutions. Responsibilities include developing named account or territory plans, serving as the main contact or escalation point, leading complex negotiations, researching markets, forecasting, traveling as needed, and mentoring junior sales team members. Qualifications include 10+ years of quota-carrying enterprise software sales, experience with multi-million-dollar transformation deals, proven executive relationship-building, cross-functional leadership across geographies, CRM proficiency, and a demonstrated track record of meeting targets and influencing teams.
Strategic Account Executive - West
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
Atlassian offers flexible work options (office, remote, or hybrid) and can hire in any country where it has a legal entity, supporting employees’ family and personal goals. The company serves over 300,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and aims to unleash every team's potential through powerful software, driving customer impact and revenue growth, guided by the value “play as a team.” The sales role focuses on strategic accounts, acting as the main contact, developing and executing account plans, and leading complex negotiations with high-value customers while coordinating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. Responsibilities include identifying decision-makers, building executive relationships, understanding customer objectives, pursuing upsell/cross-sell opportunities, conducting market research, forecasting for leadership, traveling as needed, and mentoring junior staff. Qualifications include 10+ years of quota-carrying enterprise software sales, experience closing large multi-million-dollar deals with C-level relationships, navigating complex procurement, leading cross-functional teams, and a proven track record of meeting targets and driving customer outcomes.
Strategic Account Executive - West
Atlassian
Seattle
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work options and hires globally where they have a legal entity, serving over 300,000 customers including NASA, IBM, Hubspot, Samsung, and Coca-Cola, with a mission to unleash every team’s potential through software while driving revenue growth. The company emphasizes a culture of “play as a team,” mutual support, knowledge sharing, and a mindset where employees work with Atlassian, not for it, with strong sales earning potential and a focus on responsibly integrating AI into cloud products to migrate customers, build trust, and accelerate outcomes. The described role is a strategic sales leadership position responsible for high-value accounts, developing named account or territory plans, and serving as the main Atlassian contact for designated accounts while aligning solutions to long-term business goals. Responsibilities include nurturing executive relationships, identifying upsell and cross-sell opportunities, collaborating with internal teams and Partners to deliver aligned solutions, leading negotiations, monitoring market trends, forecasting performance, and mentoring junior team members as applicable. Qualifications include 10+ years of quota-carrying enterprise software sales, experience handling multi-million-dollar transformation deals, proven ability to engage C-level executives, leading cross-functional teams across geographies, CRM proficiency, and a proven track record of meeting or exceeding targets.
Strategic Account Executive - West
Atlassian
Unknown Not specified Unknown Sales

Is remote?:

Yes
- Atlassian offers flexible work options—office, remote, or hybrid—and hires globally where it has a legal entity, serving 300,000+ customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola. - The goal is to unleash every team’s potential through software, deliver exceptional customer impact, and drive ongoing revenue growth, guided by the value “play as a team” and the idea that employees work with Atlassian, not for Atlassian. - The sales role focuses on named accounts or strategic territories, serving as the main contact for designated high-value customers, and developing strategic plans to achieve long-term mutual growth. - Responsibilities include building executive relationships, coordinating with internal teams and partners to upsell/cross-sell, leading complex negotiations, and staying attuned to market trends while forecasting and mentoring junior sales staff as applicable. - Qualifications require 10+ years of quota-carrying enterprise software sales, experience with multi-million-dollar transformation deals and complex procurement, cross-geography leadership, CRM proficiency, and a proven track record of meeting targets, while Atlassian continues to responsibly integrate AI into cloud products and migrate customers to the cloud with cost transparency and faster collaboration.
Strategic Account Executive - West
Atlassian
San Francisco
United States
Not specified Unknown Sales

Is remote?:

No
Atlassian offers flexible work locations (office, home, or hybrid) and hires from anywhere with a legal entity, serving over 300,000 customers including NASA, IBM, Hubspot, Samsung, and Coca-Cola. The company aims to unleash every team’s potential with its software, drive exceptional customer impact and revenue growth, and fosters a “play as a team” culture where employees work with Atlassian, not for it. It is also leading the responsible integration of artificial intelligence into cloud products and migrating customers to the cloud with transparent costs, faster collaboration, and accelerated business outcomes. The sales role focuses on managing a strategic set of high-value accounts, building executive relationships, crafting tailored strategies, and collaborating with internal teams and partners to upsell or cross-sell and meet customer objectives. Qualifications include 10+ years of quota-carrying enterprise software sales experience, experience with multi-million transformation deals and C-level relationships, proficiency in leading cross-functional teams, CRM usage, and a proven track record of meeting targets.
Senior Commercial Account Executive
Zendesk
Tokyo
Japan
Not specified Full time Unknown

Is remote?:

No
The Senior Commercial Account Executive for Zendesk's Japanese team will lead and develop a subset of Commercial accounts, create new business and expansion opportunities, and collaboratively define a GTM strategy with the larger Zendesk team. Responsibilities include developing detailed multi-year account plans, nurturing CXO relationships, building a partner ecosystem with Zendesk’s Channels and Alliances teams, adhering to the Zendesk sales process, and coordinating with Solution Architecture to influence product direction by capturing customer feedback. Requirements include at least 6+ years in enterprise software or SaaS with strong experience selling in the Japan market, a track record of selling to VP and C-level executives, managing and closing complex sales cycles, consistent over-achievement against targets, and excellent verbal and written communication skills; travel willingness and agility experience are also expected. The role offers a hybrid work arrangement with part of the week in the local office and part remote, with the specific in-office schedule determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI screening in hiring, and provides reasonable accommodations for applicants with disabilities; interested applicants can request accommodations via email.
Senior Backend Software Engineer (Security Team)
Zendesk
Krakow
Poland
Not specified Full time Unknown

Is remote?:

No
The role is Threat Prevention Engineering in Zendesk's Cyber Defence Fusion Center, based in Poland, focused on designing, building, and implementing cloud-based threat prevention solutions for our SaaS environment, with a hybrid work model of one day in the office per week and additional Recharge Friday days off (one per quarter) plus in-office perks like lunches, breakfasts, and massage sessions. You will design and implement advanced threat prevention infrastructure, leverage DevOps to develop and manage security solutions, write code in Go, Python, and Java, integrate diverse security tools into a cohesive ecosystem, conduct risk reviews, and collaborate with software engineering, IT, and compliance teams to advance security capabilities. Requirements include at least five years in a security-relevant software or DevOps engineering role, experience with Docker, Kubernetes, Terraform, and Ansible, experience with data lake solutions such as Snowflake, broad enterprise security tool knowledge, programming experience, and strong AWS proficiency (EC2, S3, Lambda, DynamoDB, ELB, IAM, KMS) plus excellent written and verbal communication for global asynchronous work. Nice-to-have items include AWS or cloud certifications, security certifications (SABSA, CISSP, GSEC, GWEB, GPEN, OSCP, CEH, CCSP), involvement in security user groups or conferences, and experience with ML models, LLM prompt engineering, MCP servers, and leveraging AI solutions to solve security problems. Compensation details include Poland base salary range PLN 257,000 to PLN 385,000 annually, with potential bonuses and incentives based on performance; the hybrid schedule is team-level and determined by the hiring manager; Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applications, and provides accommodations for applicants with disabilities.
Frontend Software Engineer
Zendesk
Copenhagen
Denmark
Not specified Full time Unknown

Is remote?:

No
Zendesk’s Copenhagen office is hiring a Frontend Engineer for the Knowledge team to build AI-powered, customer-facing knowledge management features using React and TypeScript in a modern stack, focusing on reliability and strong user experiences. The role involves developing frontend features, collaborating with ML scientists and product teams to add AI capabilities, participating in agile processes, and ensuring usability, accessibility, and performance. Candidates should have 3+ years of frontend experience with React/JavaScript/TypeScript, a solid understanding of software design and service-oriented architectures, familiarity with Ruby on Rails or Node.js and REST/GraphQL APIs, and strong communication skills; experience with AI-related frontend features is a plus. Preferred qualifications include a degree in CS or related field, experience with event-driven architectures, content management systems, cloud deployment (Docker, Kubernetes, AWS), observability tools, and prior AI/LLM frontend work. The role offers a hybrid onsite/remote arrangement, a diverse and inclusive culture, and Zendesk’s commitment to fair hiring with AI screening and accommodations, with the tech stack spanning React/JS/TS on the frontend, Rails/Node/GraphQL/REST on the backend, AWS/Kubernetes/Docker for infrastructure, and data tools like MySQL, Redis, Elasticsearch, Aurora, and S3.
Sales Operations Specialist
Zendesk
Manila
Philippines
Not specified Full time Unknown

Is remote?:

Yes
The role is a Sales Operations Specialist on Zendesk’s Global GTM xDR Operations team, serving as the analytical and strategic partner to APAC Sales Development leadership to drive the efficiency and impact of the top-of-funnel motion in the region. Key responsibilities include creating and distributing dashboards and reports for SDR/BDR teams, analyzing top-of-funnel metrics (lead volumes, MQL/SQL conversion, persistence, campaign performance), shaping AI/automation strategies for the GTM stack, resolving data quality issues in the funnel, providing front-line tool and data support via Zendesk, and ensuring cross-functional alignment with Revenue Operations, Marketing, and Systems. Basic qualifications are 1–2 years in Sales Operations or related roles, experience in a SaaS/subscription environment, strong analytical skills with the ability to translate data into actionable insights, experience with GTM stacks (Salesforce, Tableau/Looker, Snowflake) and Sales Intelligence platforms (e.g., ZoomInfo, Lusha), and proficiency with Google Workspace. Preferred qualifications include working knowledge of SQL, familiarity with lead routing/management tools like LeanData, experience with Sales Engagement platforms such as Groove or Outreach, and a demonstrated enthusiasm for AI, technology, or IT innovations. The role offers a hybrid work model with some in-office presence; Zendesk emphasizes a collaborative, inclusive culture and global diversity, may use AI screening in hiring, and provides accommodations for applicants with disabilities, consistent with AA/EEO/Veterans/Disabled policies.
Manager, Product Support - Figma Weave (London, United Kingdom or Tel Aviv, Israel)
Figma
Tel Aviv-Jaffa
Israel
Not specified Unknown Weavy - Figma Weave

Is remote?:

No
Figma is hiring an experienced support leader to build and grow a new enterprise-focused Support team, with hybrid roles available from London or Tel Aviv. The role emphasizes delivering premium customer experiences, coaching the team to hit critical KPIs, and partnering with Product Support Operations to scale and improve support delivery. You will collaborate with the leadership team to unblock high-value customers, support complex migrations, manage major account transitions, and surface insights from Voice of the Customer, Product, and Engineering to drive product and journey improvements. The ideal candidate has 4+ years of leading enterprise SaaS support teams, a track record of cross-functional collaboration with Sales and Engineering, and deep understanding of enterprise concepts such as SSO, SCIM, APIs, provisioning, domain management, and security workflows. Figma promotes diversity and equal opportunity, offers accommodations for applicants, and requires cameras-on for video interviews with in-person onboarding, inviting applicants to apply even if their experience isn’t a perfect match.
Principal Product Manager, Capacity and Time Tracking
Tempo Software
United States Not specified Unknown Unknown

Is remote?:

No
Tempo is a remote-first software company with 30,000+ customers, including a third of the Fortune 500, offering a suite of integrated time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting within the Atlassian ecosystem. As Principal Product Manager for Capacity & Time Tracking, you will own the strategy, growth, and evolution of Tempo’s flagship products to help organizations plan realistically and connect day-to-day work with strategic outcomes, working closely with senior Product and Engineering leaders, customers, and cross-functional partners. Responsibilities include setting a cohesive product strategy and vision, owning end-to-end roadmaps across multiple product lines, maintaining the voice of the customer, delivering integrated, solution-based offerings, advancing analytics and insights, enabling cross-product collaboration, and supporting go-to-market efforts. The ideal candidate has 10+ years of product management experience (including 5+ years leading multi-product portfolios), is familiar with time tracking, capacity planning, and related products, has Atlassian ecosystem experience (Jira/Confluence), and can leverage analytics and AI/ML insights, with a strong communicator mindset; Bachelor’s degree in Business, Computer Science, Engineering, or a related field; an MBA or advanced degree is a plus. Tempo emphasizes impact, innovation, collaboration, and growth, with remote work, unlimited vacation, comprehensive benefits, professional development opportunities, diverse teams, and opportunities for travel and in-person meetups within an equal-opportunity workplace.
AI Researcher (PhD), 2026 Graduate U.S.
Atlassian
Unknown Not specified Unknown Graduates

Is remote?:

Yes
Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful, impactful career at Atlassian. The role is preferably co-located in Seattle or within the Pacific Timezone to facilitate collaboration. Atlassian’s mission is to unleash the potential of every team, and AI/ML is transforming how teams plan, track, and deliver work across software and business domains, prompting a need for ML engineers to advance this mission. The role involves joining the ML Research team to work on advanced ML/AI technologies, including LLMs, Generative AI, Search, conversational agents, and AI optimization, with the goal of developing enterprise-ready solutions. Responsibilities include designing system and model architectures, conducting rigorous experiments and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.
AI Researcher (PhD), 2026 Graduate U.S.
Atlassian
Seattle
United States
Not specified Unknown Graduates

Is remote?:

No
Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful and impactful career at Atlassian, with a preference for co-location in Seattle or the Pacific Standard Timezone. The mission of Atlassian is to unleash the potential of every team, enable collaboration through its software, and make the seemingly impossible possible together. They are looking for Machine Learning Engineers to advance this mission and help make teams more productive by leveraging AI across Atlassian's product portfolio. In the Machine Learning Research team, the role focuses on advanced ML/AI technologies such as large language models, Generative AI, search, conversational agents, and AI optimization. Responsibilities include designing system and model architectures, conducting experiments and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect acts as a Solution Architect for collaboration within Miro's MOST program, an annual enterprise services subscription providing 240 hours per year to help design, implement, and scale Miro-based collaboration across teams, functions, and geographies. They partner with customers to translate business strategy into scalable collaboration architectures inside Miro, diagnosing workflow adoption challenges, designing governance and operating models, and creating an outcomes-driven roadmap that evolves with needs. Responsibilities include leading discovery and alignment sessions, conducting assessments, designing governance and templates, guiding change management, coaching on best practices and AI workflows, facilitating workshops, building lightweight prototypes, and providing ongoing advisory support and progress tracking. Required qualifications include 6+ years in consulting/change management/Agile/digital collaboration, ability to lead structured discovery and cross-functional adoption, familiarity with governance frameworks and workflow mapping, fluency in Miro (or similar tools), and near-native Japanese with business English, plus strong communication and stakeholder-management skills. The role aligns with Miro's culture and benefits, including a competitive equity package, wellbeing and learning allowances, insurance, English lessons, travel allowances, and a commitment to diversity and inclusion as part of Miro's mission to empower teams.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect acts as a Solution Architect for Miro’s MOST program, translating business strategy into scalable collaboration architectures and serving as a trusted advisor to both business and technical stakeholders, with MOST providing 240 hours per year of enterprise-grade services to design, implement, and scale collaboration across teams and geographies. They lead discovery to define goals, workflows, and adoption milestones and design governance, operating models, and an outcome-driven solution roadmap that evolves with customer needs. They facilitate workshops, build lightweight prototypes and templates, enable change management, and coordinate with IT/Admin to standardize workspace setup, governance, and reduce tool sprawl, while tracking progress, flagging risks, and re-prioritizing as necessary. Requirements include 6+ years in consulting/change management or related fields, experience with enterprise-scale adoption, ability to synthesize insights into actionable recommendations, cross-functional enablement, familiarity with collaboration governance and platforms (preferably Miro), and strong communication with near-native Japanese and business English. Perks include competitive equity, wellbeing and health allowances, insurance, learning budget, English lessons, and travel support, and Miro emphasizes belonging, diversity, and an innovative, collaborative culture.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s MOST program, a yearly professional services subscription providing 240 hours per enterprise to design, implement, and scale collaboration solutions in Miro. They partner with customers to translate business strategy into scalable collaboration architectures, diagnose workflow and adoption challenges, design governance and operating models, and shape a structured, outcomes-driven roadmap that adapts as needs evolve. Key responsibilities include leading discovery, facilitating vision and alignment, conducting collaboration and workspace assessments, designing governance (structure, naming, access, lifecycle, templates), guiding change management, coaching on best practices and AI-enabled workflows, and building prototypes and reusable templates; they also facilitate workshops across Agile ceremonies, product development, design thinking, and strategy. They collaborate with IT/Admin to establish standards, reduce tool sprawl, and drive workspace governance, track milestones, flag risks early, and adjust plans; they work with CSMs, Architects, and Engagement Managers to ensure consistent delivery and contribute to internal playbooks and assets while staying current on Miro innovations. The role requires 6+ years in consulting, change management, Agile transformation, or digital collaboration; experience enabling enterprise teams to adopt tools and drive adoption; strong communication and stakeholder management skills; near-native Japanese and business-level English proficiency, and it outlines competitive benefits and growth opportunities.
Solutions Architect
Miro
Tokyo
Japan
Not specified Unknown Customer Experience

Is remote?:

No
The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro's MOST program, a yearly enterprise professional services subscription providing 240 hours to design, implement, and scale collaboration solutions across teams and geographies. They partner with customers to translate business strategy into scalable collaboration architectures in Miro, diagnose workflow adoption challenges, design governance and operating models, and shape an outcomes-driven roadmap that evolves with needs, serving as trusted advisors to both business and technical stakeholders. Key responsibilities include leading discovery and alignment sessions, conducting collaboration and workspace assessments, designing governance structures and templates, guiding change management, coaching on best practices and AI-enabled workflows, and building prototypes and reusable templates while tracking progress and adjusting plans as needed. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; experience enabling cross-functional teams to adopt tools or improve collaboration maturity; familiarity with governance frameworks and workspace architecture; fluency in English with near-native Japanese; and comfort with Miro or similar platforms. Benefits cover a competitive equity package, wellbeing support, insurance, annual health check reimbursement, learning and development allowances, English lessons, and travel assistance, all within Miro’s stated commitment to diversity, inclusion, and a privacy-aware recruitment process.