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Atlassian offers flexible work options—office, home, or a hybrid—giving employees control over family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. The role involves working with customers and partners to migrate Atlassian products from on-premises to the cloud, including joining calls to provide migration updates. It requires engaging support teams across regions and cross-functional groups within Atlassian (CSMs, EAs, developers) to achieve the best migration outcomes. Additional duties include creating and reviewing knowledge articles and participating in release readiness activities.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a mix to support personal goals and priorities. The company hires people in any country where it has a legal entity. Roles include working directly with Atlassian customers and partners to migrate products from On-premises to Cloud and providing migration updates during calls. Staff collaborate with cross-functional teams across regions—such as Customer Success Managers (CSMs), Enterprise Architects (EAs), and Developers—for optimal migration outcomes. They also contribute to creating and reviewing knowledge articles and participate in release readiness activities.

Zendesk is seeking a Sales Operations Lead for APAC to drive operational excellence and empower the ANZ sales team in a fast-moving SaaS environment. The role reports to the Sr. Director of GTM Operations, APAC and serves as the go-to operations partner for the Regional VP of Sales for ANZ and the Regional VP of SMB sales for APAC, shaping the regional sales strategy. Responsibilities include acting as the RVPs' operational right hand, managing forecasting, territory planning, pipeline management, demand generation, and quarterly business reviews, plus ensuring data quality and scalable workflows. Candidates should have 3+ years in sales ops or GTM strategy in SaaS, strong analytics and CRM expertise (especially Salesforce), and experience leveraging AI/LLMs, with a collaborative, growth-minded, team-first approach. Zendesk emphasizes hybrid work, diversity and inclusion, AI screening of applicants, and is an AA/EEO employer offering accommodations.

Zendesk is hiring a Senior Fullstack Software Engineer for the Workforce Management Visibility team to design and build scalable, data-driven support experiences used by millions worldwide. You will own the full software development lifecycle, lead squad-based initiatives, translate business needs into technical solutions, tackle technical debt, monitor performance, and participate in hiring. Basic qualifications include 5+ years of software engineering experience, advanced TypeScript/React skills, proficiency in at least one modern OOP language (e.g., Java, PHP, C#), strong AWS experience, a solid understanding of distributed systems and testing, and excellent English communication within Agile/Scrum environments. Tech stack features frontend TypeScript/React/Redux; backend PHP/Laravel and Go; data and APIs with MySQL, ClickHouse, Kafka, Redis, REST; cloud and infrastructure on AWS, Terraform, Docker, Kubernetes, Spinnaker; and monitoring via Datadog and Sentry, with preferred qualifications including Go, Kafka, ClickHouse, Datadog/Sentry, CI/CD tooling (GitHub Actions/Jenkins/Spinnaker), and CXWorkforce Management (WFM) tools or platforms. The Poland base salary range is zł257,000–zł385,000 per year (with potential bonus or benefits), and the role follows a hybrid work model with some in-office days; Zendesk emphasizes equal opportunity and diversity, may use AI screening in the process, and provides accommodations for applicants with disabilities.

Zendesk is seeking an experienced Senior Sales Manager to lead a Commercial field sales team targeting enterprise accounts (500–1,500 employees) with a solution- and value-driven approach, building a high-performing SaaS culture. The role emphasizes operational rigor, team leadership, mentoring, recruiting/training, C-level engagement, prospect meetings, and accurate forecasting (within 5%), while driving cross-functional collaboration, demand generation, and sales campaigns. It requires owning new customer acquisition and financial targets, monitoring sales activity, leading MEDDPICC deal reviews, and developing executive relationships to ensure success. Requirements include 10+ years in software sales with 3–5+ years in management, a proven revenue-growth track record, current leadership of Commercial Account Executives, and strong presentation/listening skills; CX experience is a plus. The position is hybrid with partial onsite work, and Zendesk highlights its commitment to inclusion, fairness, and accommodations, noting potential AI screening in the hiring process.

Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid work model. The company emphasizes values such as teamwork, innovation, empowerment, initiative, ownership, and excellence, and is committed to a diverse, inclusive environment. They are seeking a rockstar Product Manager for the Search and Change Management teams to help customers collaborate and make actionable business decisions, joining a multidisciplinary team of PMs, UX designers, engineers, and QA. Key responsibilities include cross-functional collaboration, deeply understanding customers, owning features from ideation to release and analysis, ensuring an excellent user experience, guiding development, and using metrics to optimize KPIs. Requirements include a bachelor’s degree and 3-5 years of software product management experience in B2B SaaS, the ability to de-risk and communicate with diverse stakeholders, and understanding technical trade-offs; preferred qualifications cover strong design polish, Elasticsearch/OpenSearch domain expertise, SaaS admin tools experience, rapid prototyping and AB/multivariate testing, and a solid grasp of digital products and productivity workflows.

Lucid Software is a leader in visual collaboration with awards including Forbes Cloud 100 and a Fortune Best Workplace in Technology, operating as a hybrid workplace with a culture centered on teamwork, innovation, empowerment, initiative, ownership, and excellence. The company is seeking a rockstar Product Manager to influence the Search and Change Management teams and help customers—from individuals to enterprises—collaborate, generate ideas, and make actionable business decisions. You will join a cross-functional team of PMs, UX designers, engineers, and QA specialists working on high-value solutions, data and diagrams, and the platform that makes it all possible. Responsibilities include partnering with UX, Engineering, Marketing, and Sales; understanding customer motivations and needs; owning features through ideation, specification, development, release, analysis, and iteration; conducting qualitative and quantitative research; and measuring impact with metrics to optimize usage and KPIs. Requirements include a bachelor’s degree, 3–5 years of software product management in B2B SaaS, ability to de-risk hypotheses, strong cross-functional communication, and comfort discussing technical trade-offs, with preferred qualifications including design polish, document-centric SaaS experience, Elasticsearch/OpenSearch expertise, SaaS admin tooling, and AB/multivariate testing.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, ReadyAPI, and Zephyr, trusted by over 16 million people across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Technical Writing Manager will lead and grow a team of technical writers, owning the vision, strategy, and execution of product documentation across SmartBear’s developer and testing portfolio, and driving data-driven, AI-assisted documentation practices. Responsibilities include defining and governing documentation strategy, ensuring accuracy, accessibility, user-centeredness, and consistency; aligning with roadmaps and releases; improving workflows through automation and modernization; establishing style guides and information architecture; leading cross-functional initiatives; and measuring impact to inform investment. Requirements include 7+ years in technical writing with 4+ years in management, experience with complex, developer-focused documentation ecosystems, proficiency with CCMS, Git workflows, and CI/CD, and hands-on use of AI to improve documentation; plus strong collaboration with product, UX, and engineering leaders. Why join: opportunities for career growth, a people-centered culture, global offices, awards and recognition, and SmartBear’s commitment to ethical practices, diversity, and equal opportunity.

The role is for an associate software developer in Athens on a 15‑month fixed‑term contract to cover a team member's parental leave within Adaptavist's Development Services. Adaptavist focuses on innovative, robust software solutions that create value for clients across ecosystems such as Atlassian, monday.com, GitLab, and AWS. You will collaborate with consultants, developers, and project managers via Slack, email, and Jira, and work with the team to design, implement, and test robust software while solving complex problems. You will perform code peer reviews, write automated tests at unit, integration, and functional levels, drive code quality, troubleshoot builds and deployments, and document technical designs. You will also assist with support escalation.

Zendesk is hiring a Manager of Customer Success to lead up to 10 CSMs in the high and medium touch segments, with the goal of making customers successful, increasing retention, and turning them into advocates. The role requires building a team that blends financial acumen, technical product knowledge, and data-driven experimentation, led by a people-first leader who fosters learning and continuous reinvention. The overarching objectives are to maximize team performance and customer outcomes, cultivate AI fluency within the team, and contribute to the Japan and APAC GTM strategy, including leading an AI-first revolution in success. Key responsibilities include hiring and developing the team, accelerating product and AI proficiency, setting clear goals and KPIs, attending customer meetings, coaching with Gong, and managing churn, expansion, forecasting, and cross-functional initiatives with strong operational discipline. Requirements include 9+ years in Customer Success or related roles with 5+ years of people management, strong AI/data and financial acumen, cross-functional collaboration, data-driven decision making, adaptability, and a hybrid in-office/work-from-home arrangement; Zendesk is an equal opportunity employer committed to diversity.

- The Enterprise Account Executive - CEE (Poland, Czechia, Hungary) will join Zendesk's EMEA Central team to drive new logo acquisitions and expand high-value CX, CCaaS, and AI transformation opportunities across enterprise verticals in the region. - Responsibilities include driving top-line growth, creating quarterly territory and account plans, maintaining a robust pipeline and accurate forecasts, leading complex multi-threaded sales cycles, securing executive sponsorship, collaborating with internal teams, articulating Zendesk’s value, closing complex deals, staying current on solutions and trends, and traveling for in-person meetings. - Ideal candidates have 10+ years of B2B SaaS sales to enterprises in Poland, Czechia, Slovakia, and Hungary, with CX/CCaaS/CRM/ITSM experience as a plus, a proven quota-attainment record, success in winning new business, multi-stakeholder value-based selling, and strong executive-level presentation and ROI skills; fluent in Polish, with Czech or Hungarian a plus. - Compensation ranges from zł622,000 to zł934,000 base with an OTE of zl622,000–zl934,000 (50/50 base/commission), plus potential bonuses and benefits as offered. - Zendesk emphasizes a hybrid, inclusive workplace and is an equal opportunity employer committed to diversity and inclusion, notes that AI may screen applications, and provides accommodations for applicants with disabilities.

Zendesk is seeking a Senior Frontend Software Engineer for the Support Views UI team to build intuitive, scalable frontend features for Zendesk Support using React, Redux, TypeScript, and GraphQL, while collaborating with backend engineers to ship end-to-end product capabilities. You’ll design and implement data-driven UIs for configuration, data mapping, sync visualization, and workflow automation, optimize performance and accessibility, and participate in system design, code reviews, and mentorship within a cross-functional, agile environment. Basic qualifications include 5+ years of frontend experience, expert-level JavaScript/TypeScript/React/Redux skills, experience with REST or GraphQL APIs and frontend testing tools, and a solid foundation in HTML/CSS and accessibility. Preferred qualifications include experience with enterprise SaaS or multi-tenant platforms, data-intensive admin or workflow UIs, familiarity with Ruby on Rails/MySQL, and interest in CI/CD, AWS/Kubernetes, observability tools, plus mentoring or technical leadership. The role offers a Poland-based annualized salary range of zł257,000–zł385,000 with potential bonuses and incentives, a hybrid work arrangement requiring some in-office days, and Zendesk’s commitment to diversity and inclusion along with AI screening and accommodations for applicants with disabilities.

The position is a quota-carrying AI Sales Specialist at Zendesk, responsible for growing adoption of the AI product suite in the EMC segment of the AMER region, working alongside Core Account Executives to prospect, demo, and close deals. Key duties include owning sales quotas, partnering with the core sales team to plan and execute strategies to generate revenue from both existing Zendesk accounts and new business. In customer engagement, the role builds relationships, uses a value-based selling approach to align the Zendesk AI portfolio with client goals, leads approved AI proof-of-concepts, and collaborates with the AI Success team to identify expansion and cross-sell opportunities, while supporting ARR optimization through commercial modeling. The role also acts as an AI solutions expert, owning enablement initiatives for the territory, ensuring product updates, sales plays, and market insights are communicated to Core AEs, and requiring deep knowledge of the AI Agent portfolio and AI technologies for contact centers. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), strong communication skills, willingness to travel, plus compensation details of US OTE $226,000–$340,000 with a 60/40 base/commission mix (potential bonuses), a hybrid in-office/remote schedule, and Zendesk’s commitment to equal opportunity and inclusion.

The Senior Engagement Manager at Zendesk leads high-value client engagements with strong leadership, strategic thinking, and advanced project management, while mentoring junior team members. Key responsibilities include acting as the lead client contact (including C-suite relationships), delivering complex projects on scope, time, budget, and quality, refining delivery methodologies, managing risks, providing strategic oversight, and collaborating cross-functionally with sales, product, and marketing, plus supporting business development. Qualifications require 5+ years in client-facing roles in consultancy or professional services with significant leadership, the ability to manage multiple complex engagements, excellent communication, and proficiency with project management software and CRM tools; travel up to 25% (average 0-10%) and 1-2 days per week in the office with flexible timing. Preferred skills include relevant certifications (PMP/PRINCE2), SaaS implementation experience, and the ability to excel under pressure in a fast-paced environment. The role offers a US base salary range of $117k-$175k with potential bonuses and benefits, a hybrid work model, and Zendesk's commitment to equal opportunity, diversity and inclusion, AI screening for applications, and accommodations for applicants with disabilities.

Zendesk is a leading tech company that builds customer-experience software used by brands like Airbnb, Uber, Slack, and OpenTable, and it emphasizes ongoing innovation. The Revenue Operations Analyst role will support commerce-to-cash processes and professional services billing, acting as a self-starter with a strategic leadership mindset to ensure deals align with finance policies and business goals. Key responsibilities include billing professional and managed services accurately, transitioning billing processes to the AMER region, reviewing Service Orders, advising on nonstandard deals, onboarding new sales hires, providing ticketing support, ensuring correct invoicing, and driving process improvements and SOX compliance. Requirements include a bachelor’s in business or finance, 2+ years of cross-functional experience, strong communication skills, SaaS subscription billing experience, understanding of T&M and milestone billing, and familiarity with G-Suite, Salesforce (SFDC) and CPQ, and Zuora a plus. The role is hybrid and based in Mexico City or Estado de Mexico, with Zendesk highlighting an inclusive culture, equal opportunity employment, and accommodations upon request, including AI screening where applicable.

airfocus, a Lucid Software company, is highly rated (Kununu Top 5%, Glassdoor 4.8/96% recommendation) and is a globally growing modular product management and roadmapping platform used by customers like Ricoh, Good Year, and Wago. The company is hiring a Senior Product Manager to lead EMEA product teams and influence how modern product organizations operate in an AI-powered software era, collaborating with co-founder Malte Scholz and US-based colleagues. Responsibilities include owning product areas, driving discovery and delivery, translating strategy into concrete initiatives, re-imagining collaboration across Jira workflows, shipping high-quality features (including AI-powered capabilities), and mentoring other product managers while aligning with regional and cross-functional partners. Requirements: 4+ years in software product management (preferably B2B SaaS), a track record of improving core metrics, strong problem identification and trade-off skills, ability to validate hypotheses with qualitative and quantitative methods, and excellent communication across engineers, design, Sales, CS, executives, and customers. Preferred qualifications include experience shipping AI-powered features and hands-on use of AI tools to accelerate discovery, synthesis, prioritization, and specification; and fluency in English.

airfocus, a Lucid Software company, is recognized as a top-rated organization by Kununu (TOP 5%), with a 4.8 Glassdoor rating and 96% recommendation, counting clients like Ricoh, Good Year, and Wago among its users. It is described as the world’s first modular product management and roadmapping platform and is growing across continents with a strong team. The company is hiring a Senior Product Manager to lead EMEA product teams, collaborating with co-founder and Head of Product Malte Scholz in Hamburg and US-based partners to help product organizations operate effectively in an AI-enabled era. Responsibilities include owning day-to-day product direction, driving discovery, translating strategy into initiatives, shipping AI-powered features, using AI tools in PM workflows, mentoring other PMs, and coordinating with Product Marketing, Sales, and Customer Success. Requirements include 4+ years of B2B SaaS product management, a proven track record of improving core metrics, strong product sense and communication, and the ability to validate hypotheses with qualitative and quantitative methods; preferred qualifications include experience shipping AI-powered features and hands-on use of AI tools.

SmartBear emphasizes quality software and HaloAI-driven visibility and automation, serving 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Financial Analyst for Zephyr in the Atlassian Marketplace will provide data-driven financial analysis and forecasting for Zephyr products, inform strategic investments, pricing, and retention, and collaborate with GTM, product, and engineering to optimize financial performance. Responsibilities include maintaining financial models for billing forecasting and ARR growth, analyzing product performance and marketplace dynamics, owning Atlassian Marketplace reporting and KPIs, and partnering with Sales, Marketing, Product, and the Atlassian Marketplace team to remove friction and inform renewals and usage insights. Requirements include 5+ years of SaaS/marketplace financial analysis, advanced Excel and financial systems skills, experience with billing and ARR forecasting, the ability to communicate insights to senior leaders, and cross-functional collaboration; knowledge of Atlassian Marketplace metrics is a plus. Benefits and compensation include career growth, an inclusive culture, hybrid work, and equal opportunity employment, with a base salary range of $90,000–$100,000 USD plus potential bonuses and total rewards, plus a generous benefits package and flexible time off.

Refined is hiring a Data Engineer in Malmö (hybrid) to build and own the analytics data platform that enables data-informed decisions across Product, Customer Success, Marketing, and Finance. The role covers end-to-end analytics work—from data ingestion and modeling to quality, adoption, and enabling self-serve access—via designing core data models and ensuring reliability. You’ll collaborate with Product, Engineering, and the CFO in a trust-based, cross-functional environment focused on quality and outcomes. Key requirements include 2–4+ years in analytics or data engineering, strong SQL (dbt preferred), data modeling (dimensional), Python, and the ability to translate business context into technical solutions; nice-to-haves include GCP/BigQuery, dlt, Looker, Pulumi, and data-literacy coaching. Refined is a 70-person SaaS company with flexible/hybrid work, transparent salary bands of 50k–60k SEK depending on experience, a global team, and a culture centered on impact, autonomy, and continuous learning.

Refined is hiring a Design Lead in Malmö (hybrid) with a salary of 58,000–66,000 SEK per month to own design excellence, develop designers, set clear standards, and keep the product experience coherent as the company scales. The role leads the Product Design team, partners with the Head of Product, and establishes design systems and review practices while acting as the final design decision-maker when alignment is unclear or trade-offs are complex. In the first year you’ll build strong cross-functional relationships, define and communicate a quality bar, improve ownership and consistency among designers, and reduce UX debt while making design a credible partner in product discovery and planning. Must-haves include experience leading and developing product designers, scaling design practices, strong design judgment, and collaboration with Product and Engineering leadership; nice-to-haves include enterprise SaaS experience and influencing product vision at the leadership level. About Refined: a ~70-person global SaaS company focused on Atlassian tools, valuing autonomy and impact, with flexible hybrid work and transparent salary bands; recruitment involves a rolling process with pre-screening via Alva Labs, two interviews, and an offer if there’s a mutual fit.

Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, and is expanding from an Atlassian-focused strategy to support Jira, Confluence, Monday.com, Azure DevOps, ServiceNow, and Asana. The Manager of Implementation Methodology will design, standardize, and operationalize Tempo’s multi-platform implementation and onboarding frameworks, focusing on partner-delivered outcomes, with initial hands-on validation and long-term continuous improvement. Key responsibilities include creating end-to-end implementation playbooks, defining delivery phases and governance, establishing project management rigor, and developing partner-ready delivery kits, templates, SOW guidelines, and project plans. The role also covers partner enablement—training, readiness criteria, and certification-style programs—and ongoing process refinement based on feedback and evolving product capabilities. Ideal candidates have 5–7+ years in professional services or related fields, experience formalizing implementation methodologies, strong program management skills, and the ability to operate as a hands-on contributor in evolving environments, with a focus on clear delivery guidance and collaboration.

Tempo is a leading, award-winning Atlassian Marketplace vendor serving over 30,000 customers worldwide, and it offers integrated time management, resource planning, and budget management tools built with automation and machine learning to streamline time logging. The company aims to give team leads and executives deep insights into how time is used so they can plan, manage, and deliver results, acknowledging that time is finite and valuable. Tempo is looking for a results-driven Account Executive to manage the full sales cycle, collaborating with cross-functional teams to understand customer needs and drive revenue through tailored solutions. Key responsibilities include prospecting, conducting product demonstrations, managing the sales pipeline, negotiating contracts, building long-term client relationships, ensuring onboarding and customer success, and staying informed about market trends. Requirements include 3+ years in sales, BD, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience, and a bachelor’s degree preferred, with Tempo offering a remote-first culture, flexible schedules, generous benefits, unlimited vacation, and equal opportunity employment.

Tempo is a leading Atlassian Marketplace app vendor serving 30,000+ customers, focusing on time management, resource planning, and budgeting, using automation and machine learning to streamline time logging and provide executives with deep insights. The company is seeking a results-driven Account Executive to manage the full sales cycle, work with cross-functional teams to understand customer needs, and drive revenue through tailored solutions. Key responsibilities include prospecting, product demonstrations, pipeline management, contract negotiations, building long-term client relationships, onboarding coordination, and staying up-to-date on industry trends. Requirements include 3+ years in sales or related roles, a proven quota track record, strong communication and negotiation skills, CRM experience (e.g., Salesforce, HubSpot), the ability to thrive in a fast-paced environment, and a preferred Bachelor’s degree in Business or Marketing. Tempo offers a remote-first, flexible work culture across the US, UK, and Canada, generous benefits (including unlimited vacation and training reimbursement), and an inclusive, equal-opportunity employer stance.

Tempo Software is a leading Atlassian Marketplace app vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management with automation and ML to streamline time logging and provide leadership insights. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue growth through tailored solutions. Responsibilities include prospecting and qualifying leads, delivering product demos, managing the sales pipeline, negotiating contracts, and building long-term client relationships to support onboarding and success. Requirements are 3+ years in sales/BD/AM, a proven quota track record, strong communication and CRM skills, ability to thrive in a fast-paced environment, and a preferred Bachelor's degree in a related field. Tempo promotes a remote-first culture with flexible schedules and international team locations, offers perks like unlimited vacation, training and WFH reimbursements, and a commitment to equal opportunity and inclusive hiring with resumes in English.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company serves over 300,000 customers worldwide and works with major teams like NASA, Nike, Pixar, and Tesla to advance software and collaboration; the Solutions Sales Executive team is seeking a seasoned professional to lead Jira Service Management sales in Japan. The role reports to the Enterprise Sales Manager - Japan and will identify and close new business, driving revenue growth for Jira Service Management in the Japanese market. Responsibilities include developing and executing a territory sales strategy, maintaining funnel visibility, collaborating with cross-functional teams, representing Jira Service Management at industry events, providing forecasts, and coordinating with Atlassian partners. Requirements include at least 7 years of sales experience in technology, IT service management familiarity preferred, strong communication skills, the ability to independently drive GTM in Japan, fluent Japanese (English preferred), and an invitation to apply if you’re passionate about bringing Jira Service Management to Japan.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews as part of its distributed-first approach. The company serves over 300,000 customers worldwide and supports major brands like NASA, Nike, Pixar, and Tesla through software and collaboration. It is seeking a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. Responsibilities include developing and executing a sales strategy, managing funnel and territory status, collaborating with cross-functional teams, representing the product at industry events, forecasting, and managing partner relationships. Requirements include a minimum of 7 years in tech sales with a proven track record, familiarity with IT/service management, strong communication skills, the ability to drive GTM independently in Japan, fluent Japanese (English preferred), and an invitation to apply.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews as part of being distributed-first. The company serves over 300,000 customers and helps organizations like NASA, Nike, Pixar, and Tesla, and its Solutions Sales Executive team is hiring to lead Jira Service Management sales in Japan. The role involves developing and executing a sales strategy to grow Jira Service Management in Japan, defining territory vision, and regularly reporting funnel, account, and resource status. You’ll collaborate with cross-functional teams and partners, represent Jira Service Management at events, and provide forecasts to senior management in Japan. Requirements include at least 7 years of technology sales experience with a proven track record, familiarity with IT service management, strong communication skills, ability to drive GTM campaigns with partners, and Japanese fluency (English preferred).

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires worldwide, with virtual interviews and onboarding as part of its distributed-first approach. The company serves over 300,000 customers and is looking for a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. The role entails developing and executing a sales strategy to drive Jira Service Management revenue in Japan, defining territory vision, managing funnel and status, and collaborating with Account Executives, Marketing, Customer Success, and Product to ensure customer satisfaction. It also involves representing Jira Service Management at industry events and conferences, providing accurate forecasts, and working with Atlassian and partner networks from IT service providers to other firms. Required qualifications include at least 7 years of sales experience in technology, familiarity with IT service management, excellent communication skills, the ability to independently drive GTM campaigns in Japan, and fluency in Japanese (business English preferred).

At Appfire, you choose how you work—remote-first, flexible time off, and opportunities to grow on your own terms, with a culture that supports personal life, hobbies, and well-being. The role is Director of Product Management, responsible for maximizing the business and customer impact of one or more applications, leading a team of product managers, and bridging strategic vision with hands-on problem solving across time zones. Key duties include developing system-wide product strategies, defining roadmaps, portfolio alignment with goals, cross-functional collaboration, mentorship, data-driven decision making, and engaging with engineering on technical details. Required qualifications include strong hands-on product management experience, leadership, systems thinking, strategic vision, communication, and a willingness to dive into details; nice-to-have experience managing multiple lifecycle stages or many products. Appfire offers equity and a suite of benefits (home office, learning platform, language courses, PTO, healthcare, volunteering, indefinite contract), and its global reach is complemented by CSR focus, security certifications, awards, and a commitment to equal opportunity.

Appfire champions a flexible, remote-first culture where you choose where you work, how you balance life, and have access to learning and internal mobility to grow. The role, Director of Product Management, focuses on maximizing business and customer impact of applications, leading product managers, and driving long-term, systems-based strategies with hands-on capability across time zones. Responsibilities include systems thinking, defining vision and roadmaps, portfolio alignment, cross-functional collaboration, leadership and mentorship, and data-driven decision making, with requirements of proven PM leadership, strategic and technical acumen, and strong communication; multi-product experience is a plus. Benefits include equity, a remote-work allowance, Appfire University, 25 days PTO, reduced summer hours, flexible holidays, private healthcare, sport allowance, and CSR volunteering days. Appfire is a 850+ employee, 28-country, remote-first company serving 20,000+ customers including 55% of the Fortune 500, with a strong partner channel, ISO and SOC certifications, CSR commitments via Pledge 1%, and industry recognition for growth and culture.

Appfire is a remote-first company that promotes choosing how you work, flexible time off, and growth opportunities on a global team. The role is Senior Software Engineer for Jira Cloud Apps on Atlassian Forge, with a remote-from-Spain option, focusing on React+TypeScript, end-to-end ownership, performance, collaboration with product managers and designers, and mentoring. Requirements include 5+ years of frontend or full-stack experience, strong TypeScript/React, cloud/serverless experience (Forge/AWS), REST, CSS/SCSS, and modern build tooling, plus Agile/Scrum and Git; nice-to-haves include Forge/Connect, automated testing, AWS, and interest in developer tools. Benefits include equity, a 50€ monthly work-from-home allowance for 11 months, access to Appfire University, 25 days of paid leave, reduced summer hours, private healthcare, annual sports allowance, and three CSR volunteering days, along with an equal opportunity employer stance. Appfire spans 850+ employees in 28 countries, serving over 20,000 customers (including Fortune 500), with ISO 27001/27017 and SOC 2 certifications, a robust channel partner program, and CSR through Pledge 1%—all reflecting a people-first, award-winning culture.

Appfire emphasizes a people-first, remote-first culture that lets employees choose where and how they work, balance life with flexible time off, and grow through learning platforms and internal mobility. The role described is Principal Software Engineer for Appfire Flow, a Software Engineering Intelligence platform that connects data across the DevOps stack to surface actionable delivery insights and guide strategic architectural decisions. Requirements include 10+ years delivering complex software, full-stack expertise (Python/Java/React), cloud architecture experience (AWS/GCP/Azure), strong SQL and NoSQL knowledge, and a tendency to mentor others, with working English as a must. Benefits cover equity, home office and other allowances, learning resources, 26 paid leave days plus Wellness Days, private healthcare, life insurance, CSR-paid days, and indefinite employment from day one. About Appfire, the company is remote-first with 850+ employees in 28 countries, invests in CSR through Pledge 1%, serves over 20,000 customers including Fortune 500 firms, holds ISO 27001/27017 and SOC 2 certifications, and maintains a strong trust center and partner ecosystem.

Appfire champions a flexible, remote-first culture where employees choose where to work, balance life with flexible time off, and grow through learning platforms, leadership programs, and internal mobility. Appfire Flow is a Software Engineering Intelligence platform that connects data across DevOps tools like Git and Jira to surface actionable insights that help teams ship faster and stay aligned with business goals; the Principal Software Engineer guides architecture, strategy, and cross-functional execution to accelerate product impact. The role requires 10+ years of delivering complex software, full-stack skills (Python, Java, React), cloud architecture experience (AWS/GCP/Azure), strong SQL/NoSQL knowledge, mentorship, and English proficiency. Benefits include company equity, Appfire University, CSR paid days, remote-friendly scheduling, 25 days of vacation, transit and food vouchers, a new LEED-certified office, and security certifications (ISO 27001/27017, SOC 2), plus a broad partner network. Appfire is an 850+ person, 28-country, equal-opportunity, remote-first company recognized for growth and culture, with Pledge 1% involvement and a client roster including Netflix, Samsung, NASA, and others, supported by a robust channel program.

Appfire champions a remote-first, flexible work culture where you choose where you work, balance life with flexible time off, and grow through learning platforms, internal mobility, and collaboration with a global team. We are seeking an Engineering Manager who will drive business impact and technical excellence for products like BigPicture, 7pace Timetracker, and JMWE, leading engineers in the Acceleration or Core streams and owning one or more product roadmaps. You should have 7+ years of software development experience, including 3+ in leadership, with a product-oriented mindset, deep cloud literacy (GCP/AWS/Azure), experience with high availability and observability, and a proven ability to connect engineering work to measurable business outcomes. Responsibilities include strategic alignment, architectural leadership, improving delivery and observability, driving risk management, and developing the team through coaching and scalable processes, while collaborating with Product Management and Design. Appfire offers equity, learning resources, CSR days, remote work options, 25 days of vacation, a modern office at GORA, ISO and SOC2 certifications, and a multinational environment with 850+ employees across 28 countries, backed by a commitment to equal opportunity.

Appfire promotes a remote-first, flexible work culture where employees choose where to work, balance their lives, and grow on their own terms. The Associate Software Engineer role on the Delta Team is remote and focuses on building an SPM solution using React, TypeScript, Java, Docker, and cloud technologies, with collaboration across Product, UX, and other development teams. The company emphasizes elevating client and coworker experiences, strong communication in remote/hybrid settings, and offers growth through internal mobility, online learning, leadership programs, and internal hackathons. Benefits include equity, a work-from-home allowance, access to Appfire University, 25 paid leave days, reduced summer hours, flexible holidays, private healthcare, a sports allowance, and three CSR volunteering days per year. Appfire is a 850+ employee remote-first company with CSR initiatives, security certifications (ISO 27001/27017, SOC 2), a broad partner network, and recognition for growth, culture, and product excellence, all under a framework of equal opportunity employment.

Appfire is a remote-first company that lets employees choose how they work—from home to offices to travel—emphasizing flexibility, work-life balance, and personal growth. They are hiring an experienced SVP, Americas to lead the multi-channel revenue engine, owning Direct Sales, SDR, and Channel/Partner motions and scaling a hybrid go-to-market model. Responsibilities include owning the regional revenue agenda, balancing direct and indirect revenue, building a high-performance GTM organization, enforcing forecasting discipline and KPI-driven management, and collaborating cross-functionally with Marketing, Product, and Customer Success. The ideal candidate has 10+ years of regional revenue leadership with direct and indirect sales, strong channel/partner leadership, SaaS growth experience, data-driven decision-making, and exceptional leadership and coaching skills. Appfire offers equity, 401(k) matching, learning resources, flexible PTO, comprehensive health benefits, CSR opportunities, and a strong security/privacy posture with ISO and SOC certifications, along with a global customer base and a culture recognized for growth and inclusivity.

Zendesk is hiring an AI Success Strategist to lead end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategies, shaping a long-term AI vision, and building executive partnerships to start AI initiatives strong and scale them. The role aims to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, owning multi-year AI roadmaps, and delivering measurable commercial outcomes such as renewals, expansion, and predictable revenue and retention improvements. Key responsibilities include owning AI roadmap delivery, serving as design authority for deployments, partnering with executives on long-term AI strategy, aligning cross-functional teams, leading engagements, sustaining mutual roadmaps, shaping channel/adoption strategies, and using data-driven insights to measure impact. Qualifications include 5+ years in Customer Success/Experience with 1+ year AI experience, enterprise SaaS GTM or related roles, experience forecasting churn/expansion from adoption analytics, a bachelor’s degree (advanced degrees preferred), and strong program management and cross-functional influence; AI domain knowledge and compliance considerations are a plus. The role is based in Mexico City or Mexico State with a hybrid work arrangement, and Zendesk emphasizes diversity and inclusion while noting possible AI screening of applicants and accommodations for disabilities.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, and they are seeking a Sr. Solutions Engineer to grow the Latin America Enterprise team, requiring Spanish fluency. The role involves partnering with enterprise sales and channel partners to understand customer needs, map them to Atlassian products, and drive value-based demonstrations to win deals, including supporting proofs of concept and closing business. Responsibilities include customer discovery, identifying cross-product opportunities, acting as a pre-sales product expert, and demonstrating how Atlassian’s suite enables teamwork. The position requires forging strong partnerships with account executives, tracking pipeline and opportunities, collecting product feedback, and continually expanding pre-sales knowledge and sales processes. Qualifications include 5+ years of enterprise pre-sales experience, fluency in Spanish and Portuguese, the ability to translate complex business problems into solutions, and a customer-centric, collaborative mindset; Atlassian emphasizes teamwork and seeks individuals who drive customer success.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, and it is seeking a Sr. Solutions Engineer to grow its Enterprise team in Latin America. The role involves partnering with enterprise sales teams and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concept, and ultimately close deals, with Spanish fluency required for LATAM collaboration. The team works with over 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes value selling and a team-centric culture where employees work with Atlassian, not for Atlassian, focusing on cloud and AI solutions. Key responsibilities include partnering with direct sales, partners, and large accounts on Fortune 500 customers; conducting customer discovery; identifying cross-product opportunities; being a pre-sales product expert; delivering compelling demos; guiding technical needs; and documenting feedback to inform product management while continuously learning. Required qualifications include 5+ years in pre-sales with mid-market/enterprise customers, experience selling to Fortune 500, fluency in Spanish and Portuguese, strong business and technical communication skills, a customer-centric mindset, the ability to build executive relationships and collaborate cross-functionally, and a willingness to challenge the status quo.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where they have a legal entity; they’re seeking a Sr. Solutions Engineer to grow their enterprise team in Latin America. The role partners with enterprise sales and channel partners to understand customer needs, navigate complex sales cycles, deliver value-based demonstrations, support proofs of concept, and close major deals, and requires Spanish fluency for LATAM. The team supports over 250,000 customers and notable brands, emphasizes value selling and teamwork, and highlights strong earnings potential in enterprise opportunities at the forefront of cloud and AI. Responsibilities include collaborating with direct sales, partners, and large accounts, conducting customer discovery, identifying cross-sell opportunities, serving as a pre-sales product expert, delivering tailored demonstrations, guiding technical needs, and feeding product feedback. Qualifications require 5+ years in enterprise pre-sales, fluency in Spanish and Portuguese, strong communication and presentation skills for both executives and technical audiences, and a customer-centric, collaborative mindset with a proven track record of executive relationship-building.

Atlassian offers flexible work options and hires globally where it has a legal entity, and is seeking a Sr. Solutions Engineer to grow its Enterprise team in Latin America. The role involves partnering with enterprise sales teams and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concepts, and close large deals. Spanish fluency is required to collaborate with teams and customers across Latin America, with Portuguese also listed in the qualifications. The team emphasizes value selling, teamwork, and customer obsession, with high earnings potential as they pursue enterprise opportunities in cloud and AI. Qualifications include 5+ years in pre-sales with Fortune 500/enterprise customers, strong communication and presentation skills, comfort operating across business and technical audiences, and a customer-centric, collaborative mindset.

Atlassian is revolutionizing the software development industry and helping teams worldwide—like NASA, Nike, Pixar, and Tesla—by enabling software and collaboration, with over 236,000 customers. The Account Executive role in Japan will focus on building and implementing named account or territory plans to maximize expansion across Atlassian’s product portfolio while ensuring high customer success. They maintain full account ownership and work with Channel Partners, Product Specialists, Marketing, Solution Engineers, Inside Sales, and Renewal teams to deliver a seamless customer experience and effective sales strategies. The role requires consultative, solution-oriented thinking, strategic prioritization, and a solid understanding of the Enterprise Sales process to adapt it to Atlassian’s model. The AE will collaborate with Advisory Service to align technical initiatives and business outcomes, partner with Renewals to maximize customer health and retention, and cultivate productive relationships with internal stakeholders, solution partners, and key customers.

Atlassian is transforming software development and serves high-profile customers like NASA, Nike, Pixar, and Tesla, with over 236,000 customers worldwide, and the Account Executive role focuses on scaling investments for its largest accounts in Japan. The role uses account-based selling to develop and implement strategies that boost adoption of select products and services among the enterprise base, while also acting as a promoter by sharing customer feedback with product and engineering teams to improve the customer experience. Account Executives are consultative, solution-oriented, and creative, capable of strategic thinking and prioritizing resources to meet customer needs, and must understand the Enterprise Sales process to tailor the Atlassian model. Key responsibilities include developing named account or territory plans to maximize expansion and ensure high customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for the territory or named accounts, all in tight coordination with Channel Partners and Marketing. They will work with Advisory Services on technical initiatives and business outcomes, partner with Renewals to maximize health and retention, and establish productive relationships with internal stakeholders, Solution Partners, and key customers.

Atlassian is transforming software development and counts major brands like NASA, Nike, Pixar, and Tesla among its customers, with over 236,000 customers worldwide. The Account Executive role will join the Japan team, focusing on enterprise, account-based selling to help the largest customers scale their Atlassian investments. AEs act as consultants and customer promoters, aiming to improve product adoption, share customer experiences with product and engineering teams, and coordinate with Channel Partners, Product Specialists, and Marketing to optimize the customer experience. They must understand the enterprise sales process and develop and implement named account or territory plans to maximize expansion opportunities and ensure customer success. Responsibilities include maintaining full account ownership, collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams, working with Advisory Service to align on technical initiatives and outcomes, partnering with Renewals to maximize customer health and retention, and building productive relationships with internal stakeholders and key customers.

Atlassian helps teams worldwide with software and collaboration, counting NASA, Nike, Pixar, and Tesla among its customers, and the Account Executive role will join the Japan team to scale investments for the largest enterprise accounts. The role involves developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring a high standard of customer success. Account Executives maintain full account ownership and coordinate with a range of roles to deliver a seamless customer experience, while also acting as a promoter for customers to share feedback with product and engineering. They work closely with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated territories or named accounts, with strong interlock with Advisory Service to understand technical initiatives and business outcomes. The role teams up with the Renewals Team to maximize customer health and retention and establishes productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers.

Atlassian is transforming the software development industry and serves over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla. The Account Executive role will join the Japan team to help Enterprise customers scale their Atlassian investments and drive adoption of select products and services. AEs develop and implement named account or territory plans, maintain full account ownership, and coordinate with Channel Partners, Product Specialists, and Marketing to ensure a seamless customer experience while maximizing expansion and customer success. They collaborate with Solution Engineers, Inside Sales, and Renewal teams to build and execute effective sales strategies, and work with Advisory Services to understand technical initiatives and business outcomes. AEs are consultative, solution-oriented, and strategic, prioritizing resources, sharing customer experiences with product and engineering teams to optimize the customer experience, and fostering relationships with internal stakeholders and key customers.

Atlassian is transforming software development and supports a global base of over 236,000 customers, including NASA, Nike, Pixar, and Tesla, with Account Executives helping the largest accounts scale their Atlassian investments. This Account-based Selling role is based in Japan and focuses on building and implementing sales strategies to improve adoption of select products and services within Atlassian’s Enterprise customer base. Account Executives act as customer promoters, sharing experiences with product and engineering teams to optimize the customer experience, while coordinating with Channel Partners, Product Specialists, and Marketing. They are consultative, solution-oriented, and strategic, developing named account or territory plans to maximize expansion opportunities and ensure high customer success, while maintaining full account ownership and aligning with multiple internal teams for a seamless experience. The role requires close collaboration with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute effective sales strategies, engage with Advisory Service for technical initiatives, maximize customer health with Renewals, and build productive relationships with internal stakeholders, Solution Partners, and key customers.

Zendesk is hiring an IT Infrastructure Specialist/Technical Project Coordinator to support projects of varying sizes, working with the Program Lead to keep procurement, financials, and task tracking current and reported. Responsibilities include project coordination, end-to-end procurement, contract and license management, asset inventory, status reporting, stakeholder liaison, and resource tracking. Requirements are 1–3 years of experience in project coordination or IT administration, foundational IT infrastructure knowledge, proficiency with Jira/ServiceNow/Zendesk and procurement platforms (Coupa/Netsuite or similar), strong Google Sheets skills, excellent multitasking and data accuracy, adaptability, and PMP certification is a plus. The role must be located in Mexico City (CDMX) or Mexico State (Estado de Mexico) and is hybrid, with part of the week in the local office as determined by the hiring manager. Zendesk emphasizes a customer-centric culture, collaboration, inclusion, and equal opportunity employment, and provides accommodations where needed; they may use AI for screening and provide information about candidate privacy and accommodations.

Zendesk's AI Success Strategist, Customer Success leads end-to-end delivery of customers' AI roadmaps by translating Zendesk's product capabilities into clear business strategies, shaping a long-term AI vision, and building executive partnerships to ensure initiatives start strong and scale. The overarching objective is to accelerate time-to-value, own multi-year AI roadmaps across Product, Services, Sales, and Partners, and deliver measurable commercial outcomes such as renewals, account expansion, and retention improvements. Key responsibilities include full ownership of AI roadmap delivery, serving as the design authority for deployments, aligning cross-functional teams, leading structured discovery and success planning, managing risks, sustaining recurring cadences, and driving data-driven adoption and impact. Qualifications require 5+ years in related Customer Success or Experience roles with at least 1 year of AI experience, a track record in enterprise SaaS GTM or advisory roles, experience using adoption analytics to forecast churn and growth, a bachelor's degree (advanced degrees or AI/project management certifications preferred), and strong cross-functional influence and compliance awareness. The role is hybrid, requiring partial in-office presence with scheduling determined by the hiring manager, and Zendesk emphasizes inclusion, fair hiring practices, potential AI screening, accommodations, and a mission to deliver an intelligent, customer-centered experience.

Zendesk, a leading customer experience platform, is seeking candidates for a pure hunting software sales role in America that involves engaging with prospect organizations of all sizes and complexities. You’ll work with sales, product, marketing, and other stakeholders to identify, qualify, and generate a high-value pipeline, creating personalized outbound messaging and researching targets to drive outbound calls across SMB, Commercial, and Enterprise accounts. Requirements include at least 2 years in a sales-related role with experience in SMB/Enterprise business development, a competitive, self-starter mindset, excellent communication, and proficiency with Salesforce, ZoomInfo, Outreach, 6sense; a Bachelor's degree is preferred. Compensation includes a US hourly OTE of $43.75-$65.87 with a 70/30 base/commission mix, and the role is hybrid with in-office days to be determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI screening, and provides accommodations for applicants with disabilities.

At Atlassian, employees can work anywhere—office, home, or hybrid—with virtual interviews and onboarding as part of a distributed-first approach. The company is heavily investing in its Public Sector vertical and partnering with US state and local government agencies as well as universities to advance software and collaboration for citizens and students. With over 250,000 customers worldwide, the Public Sector team works with government and education leaders to scale Atlassian investments for large, strategic accounts. The Director of National Security Sales will drive growth in the DoD, Federal System Integrator, and Defense Industrial Base verticals, shaping go-to-market motions and collaborating with channel partners, product, engineering, legal, finance, and sales operations. The role also emphasizes building the market presence through trade shows, events, and customer roundtables to establish a best-in-class, sustainable national defense offering.

Atlassian supports flexible, distributed-first work, allowing office, home, or hybrid arrangements, with virtual interviews and onboarding for a global workforce. The company is on a mission to unleash every team's potential and is investing in its public sector vertical. It partners with US state and local government agencies and leading universities to advance software and collaboration for citizens and students, with the Public Sector team serving large government and education customers. The Director of National Security Sales will drive growth in the Department of Defense, Federal System Integrator, and Defense Industrial Base vertical, shaping GTM motions and engaging across the customer journey while building relationships with solution partners. The role also entails collaborating with product, engineering, legal, finance, and sales operations to build a sustainable business and bolster the brand through trade shows, events, and customer roundtables.

At Atlassian, you can work from an office, from home, or a mix, and the company hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. The role involves partnering with direct sales, partners, and large account teams to work with Fortune 500 customers, understand their business problems, map them to Atlassian products, and identify opportunities for cross-product expansion. You will act as a pre-sales product expert, deliver value-based demonstrations, guide customers’ technical needs, and craft a compelling story of how Atlassian solutions work together to empower teams. You’ll build strong partnerships with account executives, manage pipeline and opportunities, gather product feedback and competitive intelligence, and continuously improve your pre-sales knowledge and processes. Qualifications include 5+ years in enterprise pre-sales, excellent communication and presentation skills, a customer-centric mindset, the ability to operate in both business and technical contexts, and a willingness to work within a globally distributed SE team serving Global 2000 companies.

Atlassian supports flexible work locations (office, home, or a hybrid) and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first culture. The role is a pre-sales position that partners with direct sales, partners, and large account teams on Fortune 500 customers to track customer profiles, business problems, roadmaps, and solution success. You will perform customer discovery to understand current state and problems, map them to Atlassian products and solutions, and identify opportunities for cross-product expansion, acting as a product expert in the pre-sales process. You will lead value-based demonstrations tailored to multiple stakeholders, guide the customer’s technical needs to gain buy-in, forge strong partnerships with account executives, and document product feedback and competitive intelligence for internal development. Qualifications include 5+ years of enterprise pre-sales experience, excellent communication and presentation skills, the ability to translate complex problems into solutions, a customer-centric mindset, comfort with both business and technical audiences, and you’ll work with a globally distributed SE team aligned with Atlassian’s core values.

SmartBear is seeking a VP of Product Management to lead its Atlassian-based test products—Zephyr Scale, Zephyr Squad, and QTM4J—owning strategy, growth, and execution within the Jira-centric ecosystem. The role will define the long-term product strategy for the Atlassian test portfolio, drive adoption and marketplace growth, own roadmap prioritization, lead PMs, and collaborate with Atlassian, GTM teams, and customers and ecosystem stakeholders. Requirements include 10+ years in product management with leadership, experience in platform ecosystems or marketplaces, strong GTM and growth instincts, cross-functional and external collaboration, with Atlassian ecosystem experience strongly preferred and testing or enterprise workflow experience a plus. The Atlassian ecosystem is a critical growth engine for SmartBear, and the role aims to ensure alignment and value delivery for Jira-based workflows, with a flexible remote/hybrid work arrangement and a base salary range of $215,000–$240,000 plus performance bonuses and equity where eligible. SmartBear emphasizes an inclusive culture, global offices, awards, equal opportunity employment, and a focus on total rewards, professional development, and a collaborative, people-centered environment.

SmartBear offers award-winning development tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role is based in SmartBear’s Bangalore office with a hybrid work model, focusing on transforming Zephyr Enterprise by designing scalable Java 17 microservices that handle HTTP, REST, JSON, and XML. You will design, document, and implement new systems, write code and automated tests, contribute to system testing, and work in an Agile environment while delivering high-quality, low-latency data ingress/egress solutions and collaborating with business and technical stakeholders. Requirements include 4-7 years of hands-on Java 17+ experience, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring, microservices, databases (Relational/NoSQL), AWS stack, RabbitMQ, and experience with Jira/Atlassian; React/JavaScript is a plus. SmartBear emphasizes career growth, a people-centric culture, diversity and inclusion, equal opportunity employment, and has global offices and industry awards, with a commitment to ethical practices and making the tech world better.

SmartBear provides complete visibility for developers through tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role, based in Bangalore on a hybrid schedule, focuses on solving challenging business problems and building highly scalable Java 17-based microservices to transform Zephyr Enterprise and better meet end-user needs. Responsibilities include designing, documenting, and implementing new systems, writing product code, creating automated tests, participating in system testing, delivering high-quality software in an agile SCRUM environment, and building real-time, low-latency data ingress/egress solutions while collaborating with business and technical stakeholders. Required qualifications include 4-7 years of hands-on Java 17+ experience, a bachelor’s in CS/CE or related field, API-driven development with SOAP/REST/JSON, Spring and microservices, experience with AWS (RDS, S3, Elastic), SSDLC, and messaging with RabbitMQ; familiarity with relational or NoSQL databases, Jira, and ideally React/JavaScript. SmartBear emphasizes an inclusive culture with opportunities for growth, celebrates employees, and maintains a global footprint with offices in multiple countries including Bangalore and Somerville, MA, along with awards and a commitment to social responsibility and equal opportunity employment.

SmartBear is expanding its global People & Culture presence and seeks a Bangalore-based People & Culture Operations Partner to lead HR operations, compliance, and employee experience at the Bangalore office, acting as the local P&C advocate. Key responsibilities include managing the full employee lifecycle (onboarding, contract generation, offboarding, and exit interviews) with adherence to global onboarding SLAs, keeping accurate BambooHR records, and driving AI-enabled process improvements to scale operations. You will ensure compliance with Indian labor laws, PF and tax policies, support data audits and reporting, own projects across Bangalore (such as well-being programs and policy rollouts), and manage relationships with local vendors supporting benefits and employee services. The ideal candidate has 4–7 years in HR operations/generalist/partner roles, proven ability to support day-to-day HR matters, strong knowledge of Indian labor law, project delivery experience, BambooHR proficiency, fluency in English, and a bachelor’s degree. SmartBear offers a collaborative environment, opportunities for growth, a commitment to diversity and inclusion and equal opportunity employment, and a global presence with offices worldwide, a track record of industry awards, and a focus on ethical practices and social responsibility.

SmartBear focuses on quality, delivering visibility and automation to help teams ship high-quality software, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Manager, Customer Success role in Somerville, MA (Hybrid) leads 4–6 locally based CSMs to drive retention and customer value, translating CS strategy into scalable execution and aligning with Sales, Product, and Operations. You will build and coach a high-performing CSM team, manage goals and career development, advance team maturity, own renewal forecasts and risk mitigation, improve early risk detection, partner with Sales/Renewals, and serve as the frontline CS leader for the Boston office while influencing roadmap. Requirements include 6–8+ years in Customer Success or similar SaaS roles, 2–4+ years leading CSMs with renewals accountability, a proven track record in retention and value realization, strong coaching and data-driven decision making, and experience in global/matrixed environments with excellent communication. SmartBear emphasizes growth, an inclusive culture, equal opportunity employment, and transparent pay with a total rewards package; the role offers base and on-target commissions with an estimated annual cash compensation of $149,000–$165,000, plus benefits and flexible hybrid options.

SmartBear offers quality-driven software solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—enhanced by SmartBear AI to improve visibility, automation, and faster delivery, trusted by over 16 million developers in 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The company is leading AI-driven workflows across the lifecycle by integrating Generative AI into products like QMetry, Reflect, and Swagger to drive value and growth velocity, with free trials available on their product page. The Junior Software Engineer role focuses on building new and ongoing AI-focused products (including an MCP framework with Agentic AI offerings) across API Design/Management, Testing, and Observability, validating new use cases, maintaining UX, performing code reviews, delivering on time, and iterating on technical designs. Required skills include 2-4 years of Python experience with Flask or FastAPI, familiarity with LLM or agent-based systems (e.g., LangChain/LangGraph), Docker and AWS deployment, GitHub, solid understanding of HTTP/REST APIs, NoSQL or vector databases a plus, and full-stack experience with TypeScript/JavaScript, plus clear English communication. Why join SmartBear: opportunities for career growth, a People and Culture-centric environment, an inclusive and values-driven workplace, global offices, industry awards, and a commitment to ethical practices and equal opportunity; #LI-AC2.

SmartBear offers AI-powered visibility and automation to improve software quality and is expanding its Swagger API Testing business, trusted by millions of developers and thousands of organizations. It’s seeking a hands-on Director of Product Management to own the strategy, execution, and growth of API testing tools, defining the vision and leading a small PM team while collaborating with Engineering, Marketing, Sales, Growth, and Customer Success. Key responsibilities include defining a 3-year product strategy, building a cloud-native testing approach with workflow testing, CI/CD automation, scaling, and AI-assisted testing, and driving roadmap, customer discovery, and go-to-market alignment for both PLG and enterprise segments. The candidate should have 8+ years of product management, API development/testing domain expertise, a track record of scaling cloud/SaaS products, hands-on leadership, and ability to influence cross-functionally, with preferred experience in CI/CD, test automation, developer tooling, and mentoring multiple PMs. The role offers growth, an inclusive culture, pay transparency, and a total rewards package including base salary of $170,000–$195,000 USD plus bonuses and equity where eligible, with hybrid/remote options and offices worldwide.

SmartBear emphasizes quality and uses SmartBearAI to bring visibility and automation to software development, trusted by over 16 million developers at 32,000+ organizations. The Director, IT Enterprise Applications, reporting to the VP, Global IT, leads the strategy, architecture, and multi-year roadmap for SmartBear’s enterprise applications (ERP, CRM, HRIS, GTM) and partners with senior leaders to translate business needs into scalable, secure technology solutions. They act as the solution architect for integrations across platforms such as Salesforce, NetSuite, BambooHR, and Marketo, lead large-scale initiatives from strategy to execution, and oversee post-merger system integrations and ongoing governance and delivery. Candidates should have 10+ years of IT experience (5+ years leading enterprise applications in a global environment), deep hands-on expertise with cloud ERP (NetSuite preferred), API-driven integrations, middleware (Boomi preferred), and data architecture, plus strong business acumen and executive-level communication. SmartBear offers growth opportunities and a total rewards package including base salary of $155,000–$160,000, potential bonuses and equity, a hybrid work model, and an inclusive culture committed to diversity and equal opportunity.

SmartBear emphasizes quality as the foundation for great software and provides visibility and automation to help teams deliver high-quality software faster, serving over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Customer Success Manager role involves owning and expanding enterprise relationships, positioning SmartBear as a strategic partner, aligning solutions to customer business goals, and collaborating across the full lifecycle from onboarding to renewal. Key responsibilities include proactively engaging customers, monitoring usage and health metrics, conducting regular business reviews, acting as the voice of the customer to influence product and experience, and partnering on renewals and upsell opportunities. Ideal candidates have 3–5 years in customer success or account management in software, strong communication and analytical skills, a collaborative cross-functional mindset, and the ability to learn technical concepts quickly. SmartBear highlights growth, an inclusive culture, hybrid work options, pay transparency, and a total rewards package, with an estimated annual cash compensation (base + on-target commission) of $105,500–$115,000 USD for this role.

SmartBear believes quality is the foundation of great software and provides visibility and automation to development, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Channel Manager, Atlassian Partnerships role aims to accelerate revenue growth across the Atlassian ecosystem through strategic partner enablement, partner recruitment, structured sales and technical enablement, co-marketing and co-selling, while serving as an advocate and leader for SmartBear in the Atlassian community across EMEA. You will lead SmartBear’s regional partner activity in EMEA, oversee and scale the solution partner community via the enablement team, drive readiness, certifications, co-selling motions, and partner marketing, accelerate Marketplace growth, and advise on regional partner program needs while aligning with product, marketing, and revenue leadership; you will steward EMEA partner performance and Marketplace KPIs with strategic insights for senior leadership. The role requires 5+ years in leadership of strategic partnerships, channel sales, or marketplace growth, deep Atlassian ecosystem knowledge, proven success building and scaling partner relationships that drive revenue, strong communication and executive-level presentation skills, and experience designing enablement content and training; nice-to-have items include existing Atlassian Solution Partner relationships, SaaS marketplace experience, sales or sales engineering background for dev/IT tools, familiarity with SmartBear products and PRM platforms. Why join SmartBear: opportunities for career growth, a People and Culture-led, inclusive environment, a commitment to ethics and social responsibility, and a global footprint with offices worldwide and industry awards, all while supporting a diverse, respectful workplace and equal opportunity employment.

SmartBear provides a suite of developer tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Backend Engineer - Zephyr Enterprise role is based in Bangalore with a hybrid model and focuses on solving challenging business problems and building scalable, highly available applications using Java 17. Responsibilities include designing, documenting, and implementing new systems and enhancements, building real-time, low-latency data ingress/egress solutions, creating automated tests, contributing to system testing, and collaborating with business and technical stakeholders in an Agile environment. Qualifications include 1+ years of hands-on Java 17 experience, a relevant bachelor’s degree, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring and microservices, experience with relational or NoSQL databases, AWS (RDS, S3, Elastic Cache), RabbitMQ, and SCRUM/JIRA; React/JavaScript is a plus. SmartBear promotes an inclusive, people-centric culture with opportunities for growth, a global office network, equal opportunity employment, and values such as being smart, open, driven, accountable, and curious.

SmartBear provides visibility tools such as TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a Backend Engineer for Swagger Functional Testing, a spec-driven API testing solution that supports collaborative workflows, CI/CD integration, and low-code test creation with parallel execution, built on Scala/Java, AWS, Docker, S3, and PostgreSQL. In this role you will work with backend and frontend engineers to build an end-to-end automation platform, delivering automated API tests in CI/CD, designing REST APIs for test runners, prototyping features via UI and AI, and managing a dynamically scaled container infrastructure. Candidates should have 3+ years of production software development, advanced skills in Scala or other functional languages, Java, TypeScript, or Node.js, a solid understanding of HTTP/REST, Docker and AWS (ECS, Lambda, S3, RDS, Cognito, SQS), and a track record of turning ambiguous requirements into working code with clear documentation and strong English communication (B2+). SmartBear emphasizes growth, inclusion, ethical practices, and a diverse, supportive culture, with offices worldwide and awards, and it is an equal opportunity employer that values intelligence, humility, and hard work.

SmartBear delivers visibility tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million developers across more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Renewals Specialist role will build enduring customer relationships, act as a trusted advisor, and drive retention and loyalty as the company experiences significant growth and global expansion. Responsibilities include strategically engaging with customers to align goals with solutions, ensuring retention and lifetime value growth, driving adoption to maximize license utilization, onboarding, and expanding accounts through needs identification and cross-selling. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management or customer success experience, strong customer focus and communication, ability to consult remotely or onsite, and a collaborative team approach. SmartBear emphasizes growth, culture, and equal opportunity, offering total rewards with a base salary plus on-target commission, with estimated annual cash compensation of $80,000–$85,000, plus benefits and flexible/hybrid work options.

The Manager of Technical Architecture will lead a global team of Technical Architects to design and deliver high-complexity Zendesk Contact Center solutions, ensuring scalable cloud architectures and the team’s professional growth. Responsibilities include people leadership, mentoring on AWS deployments and coding standards (Python/Node.js), handling high-profile escalations, and coordinating resource planning for multiple concurrent projects. The role provides technical oversight by governing end-to-end delivery, approving Technical Design Documents and Custom App Specifications, and offering architectural guidance on AWS services such as Amazon Connect, Lex, Lambda, and DynamoDB. It also entails cross-functional collaboration with Engagement Managers, Services Consultants, Solution Architects, product advocacy with engineering teams, and pre-sales support to ensure viable, well-scoped technical solutions. Required qualifications include 6+ years in consulting or programming with 2+ years in leadership and 3+ years building cloud solutions, strong AWS expertise, hands-on programming, RESTful APIs, and excellent communication, with US OTE of $210k-$316k and a hybrid work arrangement; Zendesk commits to equal opportunity and reasonable accommodations.

Tempo serves over 30,000 customers—including a third of Fortune 500 companies—offering integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, and traces its roots to 2007 as a time-tracking tool, evolving into the #1 time management add-on for Jira within the Atlassian ecosystem. The company is hiring a Senior Product Data Analyst to act as a strategic data partner to the Product organization, embedding analytics into every stage of the product lifecycle to guide data-led decision making. Responsibilities include accelerating decision-making with deep, collaborative analysis for Product Managers, embedding lifecycle analytics for launches, building product-level models that tie roadmaps to revenue and adoption, mentoring PMs to interpret data, ensuring data pipelines are clean with Engineering, and delivering actionable strategic insights to improve ARR and retention. Requirements include 5+ years of data analysis experience focused on Product Analytics or SaaS metrics; expert proficiency in Looker, Amplitude, BigQuery, Google Sheets, and PowerBI; preferred experience with Drivetrain, Gainsight, and/or Atlassian tools; strong analytical storytelling, autonomy, and cross-functional collaboration. Perks include remote-first work, unlimited vacation in many locations, comprehensive benefits, training and travel reimbursements, diverse teams and growth opportunities, and an equal-opportunity employer commitment.

Zendesk is looking for a successful Account Executive with proven B2B and AI-sales experience to grow new business and expand existing partnerships, aligning with their mission to power exceptional service and human connections. The role focuses on driving top-line revenue through new customer acquisition, cross-selling within existing accounts, nurturing relationships for retention, and using data insights to improve prospecting and expansion. You will create quarterly territory plans, lead complex, multi-month sales cycles with proof-of-concept stages, secure C-level sponsorship, maintain a robust pipeline and accurate forecast, and collaborate with internal teams to optimize sales execution. Requirements include a BA/BS, at least 3 years in cloud/software B2B/AI sales with a proven quota track record, experience selling to C-level executives, strong presentation and negotiation skills, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus the ability to travel. Zendesk promotes a hybrid, inclusive culture, notes that AI may screen applicants, is an equal opportunity employer with commitments to diversity and inclusion, and provides accommodations upon request.

Zendesk is seeking an Enterprise Account Executive to grow its enterprise SaaS business by acquiring new enterprise customers, expanding existing partnerships, and using data-driven insights to improve prospecting and retention, in line with the company's mission to deliver exceptional customer service and human connections. The role focuses on driving top-line revenue, cross-selling additional products and services, and managing and nurturing key customer relationships to foster long-term strategic partnerships. You will lead complex, value-centric sales cycles (including multi-month deals with proofs of concept), develop quarterly territory plans, maintain a robust pipeline and accurate forecast, and establish C-level sponsorship while collaborating with internal teams to optimize sales execution. Candidates should have a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of exceeding targets, experience selling to VP/C-level executives, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus travel ability. The role is hybrid with part of the week onsite, Zendesk commits to fairness and inclusion as an equal opportunity employer, offers accommodations for disabilities, and notes that AI or automated decision systems may be used to screen applications.

Zendesk describes its mission as powering exceptional service and enabling human connections through its customer experience software. The company is seeking an Enterprise Account Executive with at least eight years of cloud/software B2B sales experience to grow the enterprise account base and deepen existing partnerships. Key duties include driving revenue with new enterprise customers, cross-selling to existing clients, managing relationships for retention, leveraging data and insights to improve conversion, creating territory plans, leading complex multi-month deals, securing C-level sponsorship, collaborating with internal teams, and maintaining a strong pipeline and accurate forecasting. Requirements include a BA/BS, 8+ years in SaaS B2B sales with a proven quota attainment record, experience navigating complex sales cycles and renewals, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus travel flexibility. The compensation package offers a US OTE of $283,000 to $425,000 with a 50/50 base/commission split (and potential bonuses/benefits), and Zendesk emphasizes a hybrid work model, equal opportunity employment, diversity and inclusion, plus accommodations and AI screening as part of the process.

Zendesk is hiring a Zendesk Consultant to join the CX Accelerator Team, requiring hands-on Zendesk configuration in an agile, startup-like environment with 4-6 week client engagements and travel as needed. The role aims to revolutionize customer experiences through optimized Zendesk implementations, drawing on backgrounds such as Assist Consultant, Professional Services Consultant, or tech-savvy Customer Success Manager with a customer-centric approach. Responsibilities include client engagement and discovery, hands-on Zendesk design and integrations, end-to-end project management, training and enablement, continuous improvement, and on-site travel when required. Requirements feature extensive hands-on Zendesk configuration experience with SME knowledge of WEM and/or AI, proven success in relevant roles, agile startup experience, and strong communication, relationship-building, problem-solving, and adaptability. Zendesk emphasizes a collaborative, growth-oriented culture with a hybrid work model, an US OTE of $226k-$338k, and commitments to equal opportunity and accessible accommodations, including AI screening as part of the process.

The AI Specialist, Customer Success at Zendesk is a hands-on customer advisory role dedicated to accelerating business value from Zendesk’s AI agents by collaborating with executives, experience leaders, admins, and product teams to maximize ROI. The overarching objective is to accelerate value realization, maximize outcomes and drive innovation, and act as a strategic partner and trusted advisor for AI-powered transformation across customers. Responsibilities include end-to-end ownership of the customer journey, serving as the technical authority on AI agents and integrations, driving adoption across the AI journey, analyzing performance metrics to anticipate risks and opportunities, and pursuing whitespace opportunities for expansion and renewals. Qualifications require 5+ years in customer success or related roles, enterprise SaaS go-to-market experience, a bachelor’s degree, ability to explain AI concepts to technical and executive audiences, and proficiency in Japanese (full professional) and English (professional working), plus strong relationship, program management, analytics, and cross-functional influence. The role is hybrid with part of the week in the local office, the in-office schedule being determined by the hiring manager; Zendesk emphasizes diversity and equal opportunity, may use AI screening in applications, and offers accommodations for applicants with disabilities.

Zendesk’s AI Success Strategist leads end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies, shaping a long-term AI vision, and building executive partnerships to ensure AI initiatives start strong and scale. The role’s mission is to own the full lifecycle of AI adoption and expansion for key customers, aligning internal and external teams and driving execution from initial adoption through sustained expansion to maximize business impact. Key objectives include accelerating time-to-value through adoption and operational excellence, owning multi-year AI roadmaps across Product, Services, Sales, and Partners, and delivering measurable commercial outcomes like renewals, growth, and retention. Responsibilities span acting as the design authority for deployments, coordinating cross-functional resources, maintaining mutual AI roadmaps with recurring cadences, managing channel strategy and adoption, and using data-driven insights to track impact and optimize outcomes. Requirements include 5+ years in customer success/experience with at least 1 year in AI, enterprise GTM experience, strong analytics and cross-functional influence, a bachelor’s degree (advanced degrees or AI certifications preferred), and a hybrid in-office work arrangement, with Zendesk emphasizing diversity and equal opportunity and noting that AI may be used for screening along with accommodations.

Tempo is a leading, award-winning Atlassian Marketplace app vendor serving over 20,000 customers, offering integrated time management, resource planning, and budget management powered by automation and machine learning to simplify time logging. The company is seeking exceptional candidates to join its global, remote-first teams across the US, UK, and Canada, promising career growth, collaboration, and flexible work arrangements with generous perks. The role is an Account Executive responsible for the full sales cycle—from prospecting to closing—working with cross-functional teams to deliver tailored solutions and drive revenue growth. Key responsibilities include identifying and engaging prospects, delivering product demos, managing the sales pipeline and CRM, negotiating contracts, building long-term client relationships, ensuring onboarding and customer success, and staying informed on industry trends. Requirements are 3+ years in sales/BD/AM with a track record of meeting quotas, strong communication and negotiation skills, CRM experience (Salesforce, HubSpot), and a preferred bachelor's degree; Tempo is an equal opportunity employer that requires an English resume and offers a broad benefits package and remote-friendly culture.

Tempo is one of the largest, award-winning Atlassian Marketplace vendors, serving over 20,000 customers worldwide and helping product and engineering teams work better with integrated time management, resource planning, and budget management tools. It emphasizes automation and machine learning to make time logging seamless for skilled workers while giving leaders deep insights to plan, manage, and deliver results. The company is seeking a results-driven Account Executive to manage the full sales cycle—from prospecting to closing—and to maintain strong client relationships through cross-functional collaboration. Requirements include 3+ years in sales/BD/AM, a proven quota track record, CRM experience, strong communication and negotiation skills, and a preferred bachelor’s degree in Business or Marketing; responsibilities encompass outbound and inbound prospecting, product demos, pipeline management, contract negotiations, onboarding, and customer success alignment. Tempo offers a remote-first culture with flexible scheduling, a global team, generous perks such as unlimited vacation in many locations, benefits, travel opportunities, and a commitment to equal opportunity and inclusive hiring.

Tempo is a leading award-winning Atlassian Marketplace vendor serving over 20,000 customers, offering time management, resource planning, and budget management solutions powered by automation and ML. They are seeking a results-driven Account Executive to manage the full sales cycle, work with cross-functional teams to tailor solutions, and drive revenue growth. Responsibilities include identifying prospects, conducting product demos, managing the sales pipeline, negotiating contracts, building long-term client relationships, onboarding customers, and staying informed on industry trends. Requirements include 3+ years in sales/BD/AM, a proven quota attainment record, strong communication and CRM skills, ability to thrive in a fast-paced environment, and a preferred bachelor’s degree. Benefits include a remote-first culture with flexible scheduling, unlimited vacation in most locations, training and WFH reimbursements, and Tempo’s commitment to equal opportunity and an inclusive workplace.

Atlassian offers flexible work options—office, remote, or hybrid—to help employees balance family, personal goals, and priorities. The role described is an Account Manager position for the Japan team focused on account-based selling and renewals, working with Account Executives who handle strategic accounts. Account Managers act as consultative, solution-oriented sales reps who think strategically, prioritize resources, and apply the enterprise sales process to drive revenue growth through expansion of existing customers. Responsibilities include developing senior and executive relationships, managing high-value renewals and expansions, overseeing end-to-end growth opportunities and sales cycles, and collaborating on account planning to grow the total book of business. Additional duties involve increasing product awareness for cross-sell and upsell opportunities, staying current on product updates, forecasting for their book of business, identifying risk pockets and mitigating issues, and influencing cross-functional partners toward mutually beneficial outcomes.

Atlassian offers flexible work locations (office, home, or hybrid) to help employees balance family, personal goals, and priorities. The role is an Account Manager in Japan focused on account-based selling, including renewals, working with Account Executives to drive sales for strategic accounts. Responsibilities include building senior and executive relationships, accelerating revenue growth by expanding existing customer footprints with a solution‑oriented approach, and managing high-value renewals and expansions across a broad product portfolio. The role also requires overseeing end-to-end growth opportunity management and sales cycles, partnering with Sales on account planning and growth through competitive, market, and white-space analysis, and increasing customer awareness to uncover cross-sell and upsell opportunities. Additional duties involve staying current on product updates, forecasting ownership, identifying risks in the customer portfolio and implementing solutions, and influencing cross-functional partners to align with customer needs.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a hybrid mix to better support family and personal goals. The Account Manager role is for the Japan team and focuses on account-based selling including renewals, working alongside Account Executives who handle strategic accounts. The role requires being consultative, solution-oriented, and strategic, applying the Enterprise Sales process to Atlassian’s model, and accelerating revenue growth by leveraging existing customer footprints with a top-down, solution-oriented approach. You will develop senior and executive relationships, manage high-value renewals and expansions across a broad product portfolio, oversee growth opportunity management and end-to-end sales cycles, and team with Sales on account planning and growth via competitive, market, and white-space analysis. You will raise customer awareness of Atlassian’s products for cross-sell and upsell, stay current on product updates, forecast accountability for your book, identify risks and craft solutions to mitigate them, and influence cross-functional partners to achieve mutually beneficial outcomes.

Atlassian offers flexible work options—office, home, or hybrid—to help employees balance family, personal goals, and priorities. The role is an Account Manager for the Japan team in Account-based Selling, partnering with Account Executives who focus on strategic accounts to drive and close less complex commercial deals and renewals. You should be consultative, solution-oriented, and strategic, able to apply the Enterprise Sales process to Atlassian’s model and accelerate revenue by expanding within existing customers through a top-down, holistic approach. Responsibilities include developing senior and executive relationships, managing high-value renewals and expansions across a broad product portfolio, overseeing end-to-end sales cycles, and partnering on account planning to grow the total book of business via competitive, market, and white-space analysis. You will increase customer awareness of Atlassian’s portfolio to discover cross-sell and upsell opportunities, stay updated on product updates, forecast accountability for your book, identify risk pockets and mitigate issues, and influence cross-functional partners to achieve mutually beneficial outcomes.

Tempo is a large, award-winning Atlassian Marketplace vendor serving over 20,000 customers, focused on helping product and engineering teams manage time, resources, and budgets through automation and machine learning. They are hiring a results-driven Account Executive to manage the full sales cycle—from prospecting to closing—and to collaborate with cross-functional teams to deliver tailored solutions and drive revenue growth. Key responsibilities include outbound and inbound prospecting, product demonstrations, pipeline management and CRM record accuracy, contract negotiations, building long-term client relationships, onboarding, and staying informed on industry trends. Requirements cover 3+ years in sales or related roles with a proven quota track record, strong communication and negotiation skills, experience with CRM tools (Salesforce, HubSpot), the ability to thrive in a fast-paced environment, and a preferred bachelor's degree in Business or Marketing. Tempo offers a flexible remote-first culture across the US, UK, and Canada, generous perks (including unlimited vacation, training and WFH reimbursements), travel to international offices, and a commitment to equal opportunity and inclusion, with a note to submit resumes in English.

Zendesk is seeking a Nordic-speaking Business Development Representative to drive new business across the EMEA region, offering strong training and a clear path to sales career growth in a high-achievement culture. The role involves owning the regional go-to-market, managing a busy outbound pipeline, prospecting into cold accounts and new segments within existing Zendesk customers, and building high-value pipeline from startups to enterprise clients while delivering an outstanding customer experience. Qualifications include a bachelor’s or master’s degree preferred, at least 6 months in a sales-related role, fluency in English plus Swedish or Danish, SaaS and consultative selling experience, a can-do attitude, and excellent written and verbal communication; the position is hybrid with a Lisbon office plus remote work. Zendesk offers leadership support, a dedicated buddy, and flexibility to work from home or office with tools provided to help you succeed in either location. Zendesk is an equal opportunity employer committed to diversity, equity and inclusion, notes AI-based screening may be used in hiring, and provides accommodations for applicants with disabilities; the company emphasizes a hybrid work model and a supportive, inclusive culture.

Zendesk is seeking a Senior Solutions Consultant to lead AI-powered CX and ES transformations, serving as a trusted advisor and technical leader who collaborates with Sales, Product, Engineering, and Customer Success to architect scalable, AI-driven solutions that deliver measurable business results. The role involves leading technical and business discovery, AI readiness assessments, and designing tailored demos and proofs of value, translating AI/ML capabilities into clear narratives for audiences from IT to the C-suite. You’ll own the end-to-end technical engagement—from qualification and design to pilots and deployment—ensuring solutions align with customer goals and compliance, and you’ll integrate and scale using Zendesk APIs, middleware, telephony, and cloud platforms while measuring ROI with analytics and promoting AI adoption. Requirements include 5+ years of presales/solutions consulting in SaaS/CX or similar, strong knowledge of web/scripting technologies and SaaS architectures, experience with pilots/POCs, deep understanding of AI (LLMs, NLP), domain expertise in CCaaS/ITSM/BI/WFM, excellent storytelling and communication skills, a bachelor’s degree (or equivalent), and willingness to travel. Compensation features a US OTE range of $188,000–$282,000 with an 80/20 base/commission split, potential bonuses or incentives, a hybrid work model, and a commitment to diversity and inclusion, with AI screening possible per company policy and accommodations available upon request.

Zendesk is seeking a Senior Software Engineer to build and evolve a real-time data ingestion platform that streams high-quality data from Kafka to Snowflake via Snowpipe Streaming, with a strong emphasis on data quality, observability, and pipeline reliability. The role entails designing and maintaining scalable data systems, owning ingestion reliability on AWS, building core platform components with Kafka and Snowpipe Streaming, and developing robust monitoring and alerting. Key responsibilities include designing and maintaining data quality systems and pipelines, collaborating across teams to close gaps in data quality and tooling, and creating internal tooling for schema validation, data experimentation, automated checks, and Protobuf-based schema management for lineage. Core skills required include solid programming experience (preferably Java; Python, Go, or Ruby also acceptable), experience with distributed data systems (Kafka, Snowflake), familiarity with data quality tooling, SQL for diagnostics, and containerization and observability practices. Nice-to-haves include GenAI tools or ML/AI data workflows, cloud-native data platforms, and dbt or ELT frameworks; the role is hybrid with at least 8 in-office days per month, and Zendesk emphasizes equal opportunity, diversity, and accommodations, with AI screening permissible under company policy.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. The company began in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira, expanding within the Atlassian ecosystem, with a mission to help everyone work smarter with a heart. The role is for a front-end developer who will collaborate with product managers, designers, developers, QA engineers, and technical writers to build Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud. Requirements include 4+ years of front-end experience, 1+ year of commercial TypeScript with React, a relevant degree, strong TS/JavaScript/CSS/HTML skills, usability and performance focus, English proficiency, and the ability to work autonomously with incomplete specifications; Java/Kotlin experience is a plus. Perks include a remote-first environment, unlimited vacation, comprehensive benefits, training and travel reimbursements, diverse teams, and an equal opportunity workplace with opportunities to have a real impact.

Tempo serves more than 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams work better. Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is seeking a passionate front-end developer to join the engineering team to work on flagship Jira Cloud products—Tempo Timesheets, Capacity Planner, and Financial Manager—with collaboration across product, design, QA, and technical writing. Requirements include 4+ years of front-end development for commercial software, at least 1 year of experience with TypeScript and React, a degree in Computer Science or Software Engineering, strong TS/JS/CSS/HTML skills, experience building complex UIs, usability and performance focus, and English communication plus the ability to work autonomously with minimal specification. Benefits include remote-first work, unlimited vacation in most locations, health/dental/vision and savings plans, training reimbursements and other perks, an inclusive, equal-opportunity workplace, and opportunities for professional growth.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and more to help teams turn vision into value. Since 2007 Tempo has grown into the #1 time management add-on for Jira and is a trusted name in the Atlassian ecosystem, pursuing innovation and helping the world work smarter. The role is for a passionate front-end developer to work on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, writing efficient TypeScript/JavaScript code, creating unit tests, reviewing peers’ code, and collaborating with product managers, designers, QA, and technical writers. Requirements include 4+ years of front-end experience, 1+ year in TypeScript with React, a CS-related degree, strong knowledge of TypeScript/JavaScript/CSS/HTML, building complex UIs, performance optimization, excellent English, autonomy, and plus: Java/Kotlin experience. Perks include remote-first, unlimited vacation in most locations, health/dental/vision and savings plan, opportunities for professional development, a collaborative culture, and the chance to influence enterprise productivity software.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. Since 2007, Tempo has evolved into the #1 time management add-on for Jira and a trusted Atlassian ecosystem provider, with a mission to help the world work smarter. The role is for a front-end developer to work on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems. Requirements include 4+ years of front-end experience, 1+ year of TypeScript with React, a computer science-related degree, strong TS/JS/CSS/HTML skills, and the ability to build usable, performant UIs while working autonomously in a remote environment. Perks include remote-first work, unlimited vacation, comprehensive benefits, training and travel reimbursements, diverse teams, and an inclusive equal-opportunity culture.

Tempo serves over 30,000 customers—including a third of Fortune 500—offering an integrated suite of time management, resource planning, budgeting, roadmapping, program management, and reporting tools to help teams deliver value from concept to outcome. Founded in 2007, Tempo started as a time-tracking tool and has grown into the #1 time management add-on for Jira, expanding with various tools in the Atlassian ecosystem and fostering a global, heart-driven tech culture. The role is for a front-end developer to join the engineering team and work on flagship Jira Cloud products such as Tempo Timesheets, Capacity Planner, and Financial Manager, collaborating with product managers, designers, developers, QA, and technical writers. Requirements include 4+ years of front-end experience, strong TypeScript/JavaScript/React skills, a CS degree, experience building complex UIs and optimizing performance, excellent English, and the ability to work autonomously; knowledge of Java/Kotlin is a plus. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, training and WFH reimbursements, opportunities for growth, and an inclusive, equal-opportunity workplace with potential travel to international offices.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better from vision to value. Since its origin in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and built a broad Atlassian ecosystem, aiming to be a tech company with a heart. The role seeks a passionate front-end developer to work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than just closing tasks. The ideal candidate has 4+ years of front-end development experience, 4+ years working with TypeScript and React, a computer science–related degree, strong CS fundamentals, excellent TS/JS/CSS/HTML skills, experience building complex UIs with usability and performance in mind, upper-intermediate English, and the ability to work autonomously and remotely, start from incomplete specs, learn quickly, and contribute to technical specifications (Java/Kotlin experience is a plus). Tempo offers a remote-first environment with unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings), training and WFH reimbursements, opportunities to travel and work from international offices, diverse and dynamic teams, and a commitment to equal opportunity and professional growth.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, reporting, and more. Since its 2007 origin as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and built a trusted Atlassian ecosystem through development and acquisitions, with a mission to help teams work smarter with a heart. The role is a front-end developer for Custom Charts for Jira and Confluence, requiring collaboration with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than just close issues. Responsibilities include writing efficient, maintainable TypeScript/JavaScript code, creating tests, performing code reviews, and addressing user experience, security, and performance for Atlassian plugins used by thousands of people at major companies. Requirements include 4+ years of front-end experience, strong TypeScript/React skills, a CS-related degree, deep knowledge of TS/JS/CSS/HTML, and the ability to work autonomously in a remote environment, with benefits such as remote-first culture, unlimited vacation, health coverage, training reimbursement, and opportunities for travel and growth.

With over 30,000 customers including a third of Fortune 500, Tempo offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams deliver value. Since launching in 2007 to build a time-tracking tool, Tempo has become the #1 time management add-on for Jira and expanded to many Atlassian tools, aiming to make work smarter for everyone with a heart. The role is a front-end developer to join the engineering team and work on Custom Charts for Jira and Confluence, collaborating across product, design, QA, and technical writing to solve customer problems. Requirements include 4+ years of front-end experience, strong TypeScript/React, knowledge of CS fundamentals, UI complexity, performance optimization, English proficiency, autonomous work style, and the ability to learn on the job; Java/Kotlin experience is a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, training reimbursement, diverse teams, opportunities for impact and growth, and an inclusive, equal-opportunity workplace.

Tempo Software serves over 30,000 customers, including a third of Fortune 500 companies, and offers integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools. The company is hiring a passionate front-end developer to join the engineering team to work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA, and writers. Responsibilities include writing efficient, readable, maintainable, and testable client-side code in TypeScript and JavaScript, creating unit and integration tests, reviewing others' code, and prioritizing user experience, security, and performance. Requirements include 4+ years of front-end development for commercial software, 4+ years of TypeScript with React, a CS or related degree with knowledge of CS fundamentals, strong TS/JS/CSS/HTML, experience building complex UIs and optimizing performance, good English, and the ability to work autonomously and with incomplete specifications; Java/Kotlin is a plus. Benefits include remote-first work, unlimited vacation, health/dental/vision and savings plans, training reimbursement, travel to international offices, diverse teams, and an equal-opportunity, inclusive culture.

Tempo boasts over 30,000 customers, including a third of Fortune 500, and offers a suite of time-management and related tools, positioning itself as the #1 time management add-on for Jira. The company is hiring a front-end developer to work on Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA, and technical writers. Responsibilities include writing efficient TypeScript/JavaScript client-side code, creating tests, reviewing peers’ code, and addressing user experience, security and performance for Atlassian plugins used worldwide. Requirements include 4+ years of front-end experience, strong TypeScript/JavaScript/CSS/HTML skills, React experience, a CS-related degree, and the ability to work autonomously in a remote setting, with Kotlin/Java as a plus. Benefits include remote-first work, unlimited vacation, health/dental/vision, training reimbursement, diverse teams, growth opportunities, and an equal-opportunity, inclusive workplace.

Tempo is a global software company with over 30,000 customers, offering a suite of integrated time management and productivity tools and serving as the leading time management add-on for Jira. The Senior Backend Developer (Cloud) role joins Tempo's engineering team to collaborate with product managers, designers, developers, QA engineers, and technical writers to build Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud. Responsibilities include writing efficient, maintainable server-side code in Kotlin and Java, creating unit and integration tests, reviewing peers' code, and solving problems with a focus on user experience, security, and performance for Atlassian plugins used by thousands of people worldwide. Requirements include 4+ years of server-side Java/Kotlin experience, with TypeScript and React knowledge as a plus; a degree in CS or related field; solid CS fundamentals, API design skills, and experience with scalable distributed systems, Kubernetes, AWS, SQL and NoSQL databases, plus strong English communication and the ability to work autonomously. Tempo offers a remote-first culture, unlimited vacation in many locations, comprehensive benefits, opportunities for growth, and an inclusive, equal-opportunity workplace; applicants should submit resumes in English.

Tempo is a cloud-focused software company with over 30,000 customers—including a third of the Fortune 500—providing time management, resource planning, budgeting, roadmapping, program management, and reporting tools that help teams work smarter. The Senior Backend Developer (Cloud) will work on flagship Jira Cloud plugins (Tempo Timesheets, Capacity Planner, and Financial Manager), collaborating with product managers, designers, QA engineers, and technical writers to solve customer problems while delivering high-quality code. Responsibilities include writing efficient Kotlin/Java server-side code, creating unit and integration tests, performing code reviews, and addressing challenges with a focus on user experience, security, and performance. Requirements include 4+ years of server-side Java/Kotlin experience, TypeScript/React experience is a plus, a degree in Computer Science or Software Engineering, strong CS fundamentals (big-O, data structures, algorithms), API design skills, experience with scalable distributed systems, Kubernetes and AWS, and SQL and NoSQL knowledge, plus upper-intermediate English and the ability to work autonomously and remotely. Perks include remote-first culture, unlimited vacation, health/dental/vision benefits, training and travel reimbursements, opportunities for professional growth, and an inclusive equal-opportunity workplace.

Tempo is a global Atlassian ecosystem leader with 30,000+ customers, including a third of Fortune 500, offering a suite of time management, resource planning, budgeting, roadmapping, and program management tools. They seek a Senior Backend Developer (Cloud) to join the engineering team and build/maintain flagship Jira Cloud plugins such as Tempo Timesheets, Capacity Planner, and Financial Manager, collaborating across product managers, designers, developers, QA, and technical writers. The role emphasizes writing clean, testable Kotlin/Java server-side code, creating tests, conducting peer code reviews, and solving customer problems with focus on user experience, security, and performance. Requirements include 4+ years of server-side Java/Kotlin experience, knowledge of TypeScript/React a plus, a CS degree, API design skills, experience with scalable distributed systems, Kubernetes/AWS, SQL and NoSQL, plus strong communication, autonomy, and English skills. Perks include remote-first work, unlimited vacation, health benefits, training reimbursement, opportunities for professional growth, diverse teams, and an equal opportunity employer status; applicants are asked to apply in English.

Tempo is a global, remote-first software company with over 30,000 customers—including a third of Fortune 500—providing integrated time management, resource planning, budgeting, roadmapping, and more, and it is the #1 time management add-on for Jira in the Atlassian ecosystem. The Senior Backend Developer (Cloud) role involves joining the engineering team to build flagship Jira Cloud products (Tempo Timesheets, Capacity Planner, Financial Manager) by collaborating across product managers, designers, developers, QA, and technical writers, with a focus on solving customers’ problems through clean, maintainable code. Responsibilities include writing efficient code in Kotlin/Java, creating tests, performing code reviews, and addressing user experience, security, and performance while delivering Atlassian plugins used by thousands at major companies. Qualifications include 4+ years of server-side development in Java/Kotlin, knowledge of Typescript/React is a plus, a CS/software engineering degree, API design skills, experience with scalable distributed systems, Kubernetes and AWS, SQL and NoSQL, and strong English communication plus the ability to work autonomously in a remote environment with evolving specifications. Why Tempo: meaningful impact, a culture of innovation and collaboration, growth opportunities, remote-first benefits (including unlimited vacation, health/dental/vision, training reimbursement, travel options), and a commitment to equal opportunity and an inclusive workplace.

Tempo is a cloud-focused software company with over 30,000 customers, including about a third of Fortune 500, offering a suite of time management and related tools and the #1 time management add-on for Jira within the Atlassian ecosystem. The Senior Backend Developer (Cloud) role invites you to join Tempo's engineering team to work on flagship products such as Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, collaborating across product, design, QA, and docs to solve customer problems with clean code. Responsibilities include writing efficient, maintainable server-side code in Kotlin/Java, creating tests, performing code reviews, and addressing user experience, security, and performance while helping maintain Atlassian plugins used by thousands of users. Requirements include 4+ years of server-side Java/Kotlin development, knowledge of TypeScript/React a plus, a CS degree, fundamentals in data structures and algorithms, API design experience, and experience with scalable distributed systems, Kubernetes, AWS, SQL and NoSQL; strong communication and the ability to work autonomously in a remote environment. Tempo highlights remote-first culture, unlimited vacation, comprehensive benefits, training and travel reimbursements, opportunities for growth and impact, and a commitment to equal opportunity and inclusion.

Tempo serves over 30,000 customers, including about a third of the Fortune 500, and offers a suite of integrated tools for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams work better. Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and expanded through development and acquisitions within the Atlassian ecosystem. The company is hiring a passionate full-stack developer for Custom Charts for Jira and Confluence, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems. Candidates should have 4+ years of experience in TypeScript with React and 4+ years in server-side Java, strong API design skills, a CS/SE degree, deep UI and performance experience, and the ability to work autonomously in a remote, multicultural environment. Perks include remote-first work, unlimited vacation in most locations, health, dental, and vision benefits, training and travel reimbursements, an inclusive equal-opportunity culture, and applicants must submit resumes in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated time management and project planning tools across the Atlassian ecosystem since 2007, becoming the #1 time management add-on for Jira. The company aims to help teams work better with innovative, customer-focused enterprise productivity software and a remote-first, inclusive culture. The role is for a passionate full-stack developer to work on Custom Charts for Jira and Confluence, collaborating with product, design, QA, and technical writers to solve customer problems. Requirements include 4+ years of TypeScript/React frontend and 4+ years of Java backend, API design experience, CS fundamentals, UI/UX sensibility, performance optimization, and strong English communication for remote work. Perks include a remote-first environment, unlimited vacation in many locations, health benefits, training reimbursement, travel opportunities, an equal-opportunity workplace, and English-only resumes.

Zendesk is seeking an AI-savvy SMB Account Executive to grow its SMB base and accelerate revenue by applying AI-driven insights to transform every interaction into authentic customer experiences at scale. You will hunt new SMB opportunities, close deals of all sizes, nurture relationships for retention, lead complex sales cycles with AI-informed solutions, co-create AI transformation roadmaps with measurable KPIs, and develop data-backed ROI cases while maintaining a robust Salesforce pipeline and collaborating with cross-functional teams. Required qualifications include at least 2 years of B2B SaaS sales or solution engineering experience, a proven track record of exceeding targets, strong technical aptitude for AI product architecture and integrations, excellent CRM forecasting skills, and willingness to travel. You are a customer-centric innovator, data-driven decision-maker, collaborative influencer, continuous learner and mentor, and a strategic thinker who can execute with discipline to deliver high-impact outcomes. The role offers an annualized US OTE of $111,000–$167,000 (60/40 base/commission) with potential bonuses, a hybrid work arrangement with some in-office time, and Zendesk’s commitment to equal opportunity, diversity and inclusion, plus accommodations for applicants with disabilities.

Zendesk is hiring a Lead AI Strategist for its Forward Deployed Engineering team to build and deploy live AI pilots that prove ROI to strategic global customers before signing the contract. The role is the technical architect and a “Scrappy Technical Operator” who bridges Sales strategy and Product reality by creating high-impact, real-world AI agents and guiding customers through the transition to Agentic AI. Responsibilities include owning the pilot lifecycle (discovery, scoping, delivery), hands-on configuration of Zendesk AI Agents and Copilots, and ensuring a successful go-live with integrated systems. It also involves de-risking deals by aligning pilots with measurable business outcomes, providing AI readiness guidance to executives, and feeding feature gaps back to Engineering to influence the AI roadmap. Basic qualifications require 5+ years in Enterprise SaaS, API/webhook/troubleshooting literacy, CX expertise, and fluent English; preferred qualifications include Zendesk product familiarity, AI/RPA interest, APAC regional experience, plus a hybrid work model and a commitment to diversity and inclusion.

Zendesk is seeking a Senior Software Engineer for the Workforce Management Integrations team to design and build scalable integrations that connect Zendesk’s core WFM capabilities with third-party systems, enabling data-driven support experiences for millions of users. You will own the full software development lifecycle for multi-developer projects, lead squad-based initiatives, translate business needs into technical solutions, and drive performance, reliability, and maintainability. Basic qualifications include 5+ years in backend or integration engineering, advanced proficiency in Go, Go Test, Docker, PostgreSQL and MySQL, strong AWS experience, Kafka and event-driven architectures, REST API integrations, testing, and Agile/Scrum methodologies. Preferred qualifications include PHP, ClickHouse or other analytical databases, monitoring with Datadog and Sentry, CI/CD tools (GitHub Actions, Jenkins, Spinnaker), and prior experience with Workforce Management tools. The Poland-based role offers a base salary range of 257,000–385,000 PLN, a hybrid work model requiring some in-person office time, and Zendesk’s commitment to equal opportunity, diversity, AI-based screening, and reasonable accommodations.

- The job is a Junior Associate Solutions Consultant at Zendesk targeting the SMB market, providing technical and functional support to sales and solutions teams and demonstrating how Zendesk solutions meet customer needs, serving as the technical bridge in virtual and occasional onsite meetings. - The role requires both sales focus and technical savvy, including assisting with proposals, presentations, demonstrations, and managing customer relationships while collaborating with Go-to-Market teams and presenting technical information to prospects. - It offers growth through training, mentorship, and opportunities to gain exposure to multiple Go-To-Market functions and direct customer engagement. - Qualifications include a bachelor’s degree in a relevant field, strong analytical and communication skills, familiarity with AI technologies and web/scripting/SaaS, with internship or related sales/customer service experience being a plus. - Compensation features a US hourly OTE range of $49.04–$73.08 (80/20 base/commission) with potential bonuses and benefits, a hybrid in-office/remote work model, Zendesk’s commitment to diversity and inclusion with accommodations available, and AI may be used in screening.

Zendesk is seeking a seasoned CX Acceleration Manager/Consultant to join its CX Acceleration Team, blending hands-on Zendesk administration with strategic consulting to help Enterprise clients realize rapid, transformative CX outcomes. The role leads short-term engagements to accelerate value, conducting technical assessments and discovery, securing executive sponsorship, and delivering hands-on configuration work that yields quick wins. Responsibilities include implementing deep Zendesk configurations, maximizing feature utilization, coordinating cross-functional teams, delivering formal close-out reviews that quantify value, and capturing learnings to improve global delivery models. Basic qualifications require 5+ years in senior customer-facing roles, expert-level Zendesk administration, technical consulting experience, and strong communication skills; preferred qualifications include ITSM/CXM knowledge, cross-functional collaboration, and creative problem-solving. The position is hybrid (partial in-office with schedule set by the hiring manager), emphasizes an inclusive culture, notes that AI may be used in screening, and provides accommodations and equal opportunity employment protections.

Tempo serves 30,000+ customers, including a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company emphasizes helping people work better and positions itself as a tech company with a heart, inviting applicants to join as it continuously innovates products. The Security Manager role will lead Tempo’s security and privacy programs, collaborating with engineers, product managers, and other teams to secure products and protect customer privacy while maturing governance, risk, and compliance alongside security operations. Responsibilities include attaining ISO 27001/27701, SOC 2 Type 2, GDPR, CCPA and other certifications; driving incident response; managing vulnerabilities; embedding security in the SDLC and AWS; delivering security training; monitoring threats and regulatory changes; and advising leadership, policies, and third-party AI/security tool assessments. Qualifications include 4+ years in GRC with external audits, 2+ years in SaaS/cloud security, a degree in cybersecurity or related field, relevant certifications (CISSP/CISM/CISA), familiarity with GDPR/CCPA/Law 25, security tooling and vendor risk, strong communication, and pluses in AI governance; Tempo offers remote-first culture, unlimited vacation, comprehensive benefits, professional development, and an inclusive, equal-opportunity workplace.

Tempo is a global software company with over 30,000 customers (including about one-third of the Fortune 500) offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and more, and it is the leading time management add-on for Jira in the Atlassian ecosystem. The company is looking for a Security Manager to lead security and privacy programs, working with developers, engineers, product managers, and other teams to secure products while preserving customer privacy. Key responsibilities include achieving and maintaining ISO 27001/27701, SOC 2 Type 2, GDPR, and CCPA certifications; driving security incident response; managing vulnerability programs across SaaS products; embedding security into the SDLC and AWS infrastructure; and handling customer and partner security reviews. Requirements include 4+ years in GRC with successful audits, 2+ years in SaaS/cloud security, a degree in cybersecurity or related field, relevant certifications (CISSP/CISM/CISA), knowledge of privacy regulations, and strong communication and vendor risk management skills, with AI governance experience a plus. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional development, a diverse collaborative culture, equal opportunity employment, and resumes submitted in English for global hiring.

Atlassian hires people in any country where they have a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Senior Engagement Manager is an individual contributor in Atlassian’s globally distributed Advisory Services team, helping large strategic and enterprise clients achieve outcomes with Atlassian solutions. Responsibilities include serving as the primary client contact, managing scope, guiding engagements from start to finish, delivering results, identifying growth opportunities, and maintaining clear communication to demonstrate value. The role requires collaboration with cross-functional Atlassian teams, solving business challenges, promoting opportunities for service and product expansion, creating technical content, and traveling up to 30% of the time for internal and client events. Requirements include 10+ years in SaaS or tech consulting, 5+ years in professional services or customer-facing roles, English fluency (a second language is a plus), and optional certifications such as PMP or Agile.

Atlassian hires in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Advisory Services team is globally distributed and helps Atlassian’s largest enterprise customers achieve success and value, impacting millions of users. The Senior Engagement Manager is an individual contributor who serves as the primary contact for engagements, driving scope, delivery, and value while identifying opportunities for expansion across teams. Responsibilities include collaborating to align strategic outcomes, solving client challenges with Atlassian solutions, creating prescriptive guidance, and traveling up to 30% of the time domestically or internationally for events. Candidates typically bring 10+ years in SaaS or tech consulting, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and optional PMP/Agile certifications.

Atlassian can hire anywhere with a legal entity, and you can work remotely or in an office if you have a time zone overlap with your team, with interviews and onboarding conducted virtually as part of their distributed-first approach. The role is Senior Engagement Manager in the Advisory Services team, an individual contributor position (not managerial) reporting to a manager, focused on driving outcomes for large strategic and enterprise clients with Atlassian solutions. Responsibilities include being the primary contact for engagements, managing scope and delivery, accelerating value, identifying future opportunities, and maintaining client relationships with travel up to 30% domestically and occasionally internationally. You’ll collaborate with peers to align on strategic outcomes, solve client business challenges using Atlassian products, promote expansion opportunities, build expertise, create prescriptive content, and advocate for customer needs across Atlassian teams. Requirements include 10+ years in SaaS or similar tech environments, 5+ years in professional services or customer-facing roles, strong client relationship skills, fluent English (a second language like Spanish, French, or Portuguese is a plus), and nice-to-have PMP or Agile certifications.

Atlassian hires people in any country where it has a legal entity, and you can work remotely or in an office if you have eligible working rights and a time zone overlap with your team, with interviews and onboarding conducted virtually as part of their distributed-first approach. The Advisory Services team is globally distributed and helps large strategic and enterprise organizations tackle complex business challenges, acting as trusted advisors to maximize the value of their Atlassian investments. They are hiring a Senior Engagement Manager (an individual contributor, not a managerial role) to drive customer outcomes by advising external clients on achieving their goals with Atlassian solutions, serving as the primary contact for engagements and guiding delivery. Responsibilities include proactive scope management, executing projects to deliver results, identifying future opportunities, accelerating time to value, cultivating enduring client relationships, and collaborating with Atlassian teams to advocate for customer needs, with travel up to 30% for internal and client-facing events. Requirements include 10+ years in SaaS or similar tech environments, 5+ years in professional services or technical consulting, strong client relationship management, English fluency (a second language such as Spanish, French, or Portuguese is a plus), and nice-to-have PMP or Agile certifications.

Atlassian hires people in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise organizations achieve success by delivering value from Atlassian investments. They’re hiring a Senior Engagement Manager as an individual contributor (not a managerial role) who will be the primary client contact, drive engagement direction, manage scope, execute projects, and identify opportunities for growth. Responsibilities include collaborating with peers to align on strategic outcomes, solving business challenges with Atlassian products, creating technical guidance, and traveling up to 30% domestically and sometimes internationally. Requirements include 10+ years in SaaS or similar tech, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and nice-to-have certifications such as PMP or Agile.

Zendesk is seeking an SMB Account Executive in the Greater China region to grow the SaaS business by acquiring new customers and expanding existing accounts through relationship-building and cross-functional collaboration. You will drive top-line revenue, manage and nurture customer relationships for retention, identify cross-sell opportunities, and maintain a robust Salesforce pipeline with accurate forecasts while collaborating to improve sales execution. The role relies on data insights, customer intents, and adoption history to prospect new clients, articulate the value of Zendesk products, and lead competitive sales cycles with strong value-based storytelling. Requirements include a BA/BS or equivalent, minimum 2 years in B2B SaaS sales or solution engineering with a proven target-hit record, bilingual English and Mandarin (Cantonese a plus), and proficiency with Salesforce and tools like Clari for territory planning and pipeline management. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity and diversity, notes that AI may be used to screen applicants, and offers accommodations for applicants with disabilities.

Zendesk is transforming customer experience and employee services with its AI-powered Resolution Platform, and is hiring a Senior Solutions Consultant to lead strategic, technical engagements with major brands. You’ll conduct discovery and value demos, translate AI/ML capabilities into business narratives, own the end-to-end technical engagement, and architect secure, scalable integrations using Zendesk APIs and cloud platforms. You’ll collaborate across Sales, Product, Engineering, and Customer Success to align customer needs with the product roadmap, measure ROI with Zendesk analytics, promote AI adoption, and drive continuous innovation. Qualifications include 5+ years in presales or solutions consulting in SaaS/CX, knowledge of web technologies and architectures, experience running pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS or related fields, strong communication, a bachelor’s degree (graduate degree a plus), and willingness to travel. Zendesk supports a hybrid work environment, is an equal opportunity employer, emphasizes diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities.

Zendesk is a leader in Customer Experience and Employee Services, delivering an AI-powered Resolution Platform to help brands deliver smarter, faster, and more personalized service at scale. As a Senior Solutions Consultant, you’ll be a trusted advisor and technical thought leader who translates AI capabilities into business value and guides customers using Zendesk’s platform. You’ll lead technical and business discovery, architect AI-driven CX/ES solutions, own end-to-end engagements from qualification to pilot, and design secure, scalable integrations using Zendesk APIs, middleware, telephony, and cloud platforms (AWS, Azure, GCP). You’ll collaborate across Sales, Product, Engineering, and Customer Success to influence roadmaps, drive AI adoption, and measure impact with Zendesk analytics and AI metrics (sentiment, deflection, time-to-resolution). Requirements include 5+ years in presales or solutions consulting in SaaS/CX, deep AI tech knowledge and experience with pilots/POCs, domain expertise in CCaaS/Customer Service/ITSM, strong storytelling and communication, willingness to travel, and Zendesk’s commitment to hybrid work, diversity, and equal opportunity with AI screening.

Zendesk is hiring a senior leader to own the AI Partner Strategy, sitting at the intersection of product, engineering, and business strategy to guide partnerships in Generative AI and the evolving LLM landscape. The role will build and manage deep technical and commercial relationships with leading AI platforms and technology partners, drive structured engagement models, and help Zendesk continuously adapt to rapid AI changes. Responsibilities include owning the AI partner strategy in alignment with product/engineering/CTO, managing partnerships with ISVs, developers, and hyperscalers, and building relationships with GenAI platforms like AWS, Google, OpenAI, and Anthropic to plan integrations and co-market value. The ideal candidate has 10+ years in product management/technical leadership or technology partnerships, demonstrated experience with GenAI vendors and ISVs, plus an engineering/technical degree (MBA is a bonus). This hybrid SF-based role offers a base salary range of $263k-$395k with potential bonuses and benefits, and Zendesk emphasizes diversity, inclusion, and reasonable accommodations.

Atlassian supports flexible work locations—office, home, or a hybrid setup—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Your Future Org Grad++ program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for a successful Atlassian career. The role is based in the Pacific Time Zone and requires you to be willing and able to work there; it is not eligible for F1 or J1 students and does not offer work sponsorship. The Your Future Team offers an Associate Product Manager (APM) Program that gives early-career product managers a head start with entrepreneurial team support and the chance to shape product direction across multiple roles. APMs will complete two one-year rotations with different Atlassian product teams and will conduct customer and partner interviews, create product specs, perform competitive and market analysis, and identify new opportunities.