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Atlassian lets employees choose where they work—office, home, or a hybrid—and they hire globally where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. Jira is Atlassian’s flagship work-tracking product, and working on Jira Experience as an ML engineer means building the intelligence layer that orchestrates work between humans and machines. You’ll design AI that infers intent from messy, unstructured input, recommends the next best action across fragmented tools, and personalizes workflows for each team, tackling a broad problem space including large-scale retrieval and ranking, representation learning on the teamwork graph, multi-modal understanding, and human-in-the-loop systems. It’s a rare opportunity to solve hard ML problems that directly reshape how teams coordinate, collaborate, and ship work using Jira, with responsibilities ranging from technical design to launch and collaboration with Product, Engineering, and Design leads to translate requirements into solid engineering deliverables while delegating work. You’ll deliver data-driven, customer-centric features, contribute to code reviews and documentation, fix complex bugs in high-risk areas, and apply expertise in data analysis, statistics, and logical reasoning to inform decision-making and architectural standards.

Atlassian supports flexible, distributed work—employees can be in an office, from home, or a mix—and hires in any country with a legal entity, with interviews and onboarding conducted virtually. Jira is Atlassian’s flagship work-tracking product, and working on Jira Experience as an ML engineer means building the intelligence layer that orchestrates work between humans and machines, inferring intent from unstructured input, recommending the next best action, and personalizing workflows. The problem space is broad—including large-scale retrieval and ranking, representation learning on the teamwork graph, multi-modal understanding across text and video, and human-in-the-loop systems embedded in the product. This is a rare opportunity where solving hard ML problems directly reshapes how teams coordinate, collaborate, and ship work using Jira, as you tackle the largest and most complex problems from technical design to launch and translate requirements into solid engineering deliverables with Jira AI leads. You’ll deliver solutions that are data-driven and customer-centric, contribute to architecture standards, lead code reviews, documentation, and high-risk bug fixes, and apply expertise in data analysis, statistics, and logical reasoning to inform decisions.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees greater control over family, personal goals, and priorities. You’ll join a world-class Data Science team that partners with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executives to drive insights about products and customers. In this role, you will collaborate on diverse product and business problems with cross-functional partners and apply quantitative analysis, experimentation, and data presentation to develop strategies and solve major business challenges. You will develop hypotheses through various analytical approaches and test them, define opportunities to improve products and business, and influence roadmaps with insights and recommendations, working with cross-functional teams to inform, influence, and execute strategy decisions. You will forecast and monitor key product metrics to measure success, shape product development with data, identify opportunities and challenges, and ensure the products we build deliver value to people, businesses, and Atlassian.

Atlassian offers flexible work options, letting employees work in an office, from home, or a mix, and they hire in any country where they have a legal entity. You will be part of a world-class Data Science team that collaborates with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executive teams to drive insights about products and customers. The team uses a range of analysis and data-science techniques to understand how customers engage with Atlassian’s products and communications, and to identify, design, and measure the success of product investments. In this role, you will collaborate on cross-functional problems, apply quantitative analysis and experimentation, develop and test hypotheses, and influence roadmaps through insights and recommendations. You will forecast and monitor key product metrics, inform strategy decisions, shape product development, identify opportunities, and ensure the products we build bring value to people, businesses, and Atlassian.

The role is a Principal Data Scientist at Atlassian’s App Ecosystem, providing strategic and technical leadership to guide analytics initiatives that help customers and partners leverage AI to build innovative apps. You’ll collaborate with product, engineering, and business leaders to inform platform strategy, drive a measurement culture, and deliver insights that accelerate ecosystem growth and the adoption of AI-powered solutions. You’ll drive projects as a tech lead or mentor data scientists, champion best practices, and foster a world-class analytics culture to keep Atlassian at the forefront of SaaS extensibility and intelligence. You will work cross-functionally across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance, and others to use data to identify major challenges, influence strategy, prioritize what to build, set goals, and quantify opportunities. Analytics work includes guiding teams with data and insights, developing hypotheses, applying diverse analytical approaches, conducting experimentation and data mining, presenting clear insights to influence partners, and defining success metrics and roadmaps.

The role is Principal Data Scientist in Atlassian’s App Ecosystem, providing strategic and technical leadership to guide analytics initiatives and leverage emerging AI technologies for building innovative apps. You’ll collaborate with product, engineering, and business leaders to inform platform strategy, drive a measurement culture, and deliver insights that accelerate ecosystem growth and AI-powered adoption. By leading projects or serving as a tech lead, mentoring data scientists, and championing best practices, you’ll foster a world-class analytics culture and help Atlassian stay at the forefront of SaaS extensibility and intelligence. Atlassian offers flexible work arrangements and hires in any country with a legal entity; you’ll collaborate with cross-functional teams to solve problems, influence strategy and investments with data, and help prioritize what to build and set goals to support the ecosystem. Analytics responsibilities include guiding teams with data and insights, developing hypotheses, employing diverse analytical approaches, building credibility, solving complex data problems, applying quantitative analysis and experimentation, and identifying metrics and roadmaps to inform product strategy and investments.

The Rovo Mobile team is seeking an experienced principal mobile developer skilled in React Native to help build AI vision on mobile and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and workflows, assess their impact and usability, and be responsible for feature development and regular releases. The role emphasizes customer focus, delivering high-quality features and infrastructure that are fast, testable, and scalable to empower users. You will drive cross-functional collaboration with engineers, designers, and managers, contribute to code reviews and documentation, fix complex bugs, and lead projects from technical design through launch and operation. You will also onboard and mentor junior engineers.

The Rovo Mobile team is seeking an experienced principal mobile developer skilled in React Native to help build the AI vision on mobile and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and workflows, verify their impact and usability, and be responsible for feature development and regular app releases. The role emphasizes being customer-focused, building high-quality features and infrastructure that are fast, testable, and scalable to empower users. You will drive collaboration with engineers, designers, and managers to understand user pain points, contribute to code reviews and documentation, and tackle complex bug fixes. You will lead projects end-to-end—from technical design and implementation to launch and operation—and onboard and mentor junior engineers.

The Rovo Mobile team is seeking an experienced principal mobile developer familiar with React Native to help build the company’s AI vision on mobile devices and to build and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and workflows in the Rovo Mobile app and verify their impact and usability. As part of the team you will be responsible for feature development and delivering regular releases of the app. The role emphasizes customer focus, building fast, testable, and scalable features and infrastructure, and driving collaboration with engineers, designers, and managers to address user pain points. You will lead projects from technical design through implementation and launch to operation, contribute to code reviews and documentation, fix complex bugs, and onboard and mentor junior engineers.

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native to help build AI vision on mobile and to build the Rovo app at Atlassian. The role involves collaborating with design to develop new features and workflows, validating their impact and usability, and delivering regular app releases. The team focuses on customer-centric experiences, choosing technologies to empower users, and building fast, testable, and scalable features and infrastructure. The engineer will drive collaboration with other engineers, designers, and managers to understand user pain points and iterate on solutions, contribute to code reviews and documentation, and tackle complex bug fixes. The position includes leading projects end-to-end from technical design and implementation to launch and operation, as well as onboarding and mentoring junior engineers.

Atlassian supports flexible work options—office, from home, or a combination—and hires in any country where it has a legal entity. The role is Principal Machine Learning Systems Engineer on the Future Team Search Platform, delivering ML-powered, low-latency search experiences across Atlassian products with scalable runtime and robust serving infrastructure. You will tackle large, complex problems from design to launch, architect systems, develop and deploy ranking models, perform feature engineering for offline training and online inference at scale, build data infrastructure, and oversee end-to-end deployment with continuous evaluation and monitoring, while leading code reviews and cross-team collaboration. The ideal candidate has 10+ years of hands-on software/tech leadership with end-to-end SDLC responsibility, experience with ML workflows and observability at scale, a proven track record of leading AI/ML products, a CS-related degree, proficiency in Java/Python/Kotlin/Go/TypeScript, cloud experience (AWS/GCP/Azure), mentoring skills, and a customer-impact mindset. Preferred qualifications include experience with OpenSearch/Elasticsearch, developer experience or productivity, online/offline experimentation, CI/CD, and 2+ years of running search systems at scale.

Atlassian supports flexible work locations and hires globally, with the Future Team Search Platform delivering fast, reliable search across all Atlassian products through scalable, low-latency infrastructure. The Principal Machine Learning Systems Engineer role combines search, machine learning, and experimentation, requiring about 70% engineering and 30% ML to deliver ML-powered solutions that affect millions of users. Responsibilities include solving large-scale technical design problems, building ranking models, feature engineering for offline and online inference, and architecting data infrastructure for high-velocity search and experimentation data, plus end-to-end production deployment with monitoring. The role also entails leading code reviews, documentation, mentoring junior engineers, partnering across teams on company-wide programs, and communicating complex concepts to stakeholders. Required background includes 10+ years of software leadership, experience with ML workflows at scale, a track record of launching AI/ML products, a CS degree, proficiency in languages like Java or Python, cloud experience, with desirable experience in OpenSearch/Elasticsearch, developer productivity, experimentation, CI/CD, and 2+ years running search systems at scale.

- Atlassian lets employees choose where to work—office, home, or a mix—and hires in any country where the company has a legal entity. - Their Future Team Search Platform powers fast, relevant, and reliable search across all Atlassian products with scalable runtime systems and robust serving infrastructure to ensure quick results. - The Principal Machine Learning Systems Engineer role sits at the intersection of search, ML, and experimentation (about 70% engineering and 30% ML), tackling large projects, designing architectures, developing ranking models, driving feature engineering at scale, and overseeing end-to-end production deployment with monitoring. - The role includes leading code reviews and documentation, mentoring junior engineers, partnering with multiple teams on company-wide programs, and communicating complex concepts clearly to technical and non-technical stakeholders. - The ideal candidate has 10+ years of hands-on software/technology leadership with end-to-end lifecycle responsibility, experience with ML workflows and observability at scale, a proven track record of leading AI/ML products, a CS-focused degree, proficiency in languages such as Java or Python, and cloud experience, with preferred extras in OpenSearch/Elasticsearch, developer productivity, online/offline experimentation, CI/CD, and 2+ years running search systems at scale.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever they have a legal entity. - Their Your Future Team Search Platform powers fast, accurate, low-latency search across surfaces with scalable runtime systems and robust serving infrastructure. - The Principal Machine Learning Systems Engineer role sits at the intersection of search, ML, and experimentation, requiring about 70% engineering and 30% ML, to deliver ML-powered solutions that impact millions of customers. - Responsibilities include tackling large, complex projects from design to launch, architecting data infrastructure for large-scale search and experimentation data, deploying ML solutions to production with ongoing evaluation and monitoring, and mentoring engineers while collaborating across teams. - The ideal candidate has 10+ years of hands-on leadership with end-to-end SDLC ownership, experience with ML workflows at scale, a CS degree, proficiency in languages like Java or Python, cloud experience, and desirable expertise in areas such as OpenSearch/Elasticsearch, Developer Experience, experimentation, and CI/CD.

- Atlassian supports a distributed-first work model, allowing employees to work in-office, from home, or hybrid, with virtual interviews and onboarding and hiring in any country where the company has a legal entity. - The company’s mission is to unleash the potential of every team, with Jira, Confluence, and Bitbucket powering collaboration across diverse industries. - The Central AI Org drives AI innovation and builds a robust AI infrastructure, including a centralized search, Q&A, and conversational AI system, while exploring integrations beyond the Atlassian ecosystem. - The AI & ML Platform Team aims to democratize AI and ML for Atlassian’s teams by delivering tools that support development, deployment, measurement, and operation of AI/ML experiences, integrated with the Atlassian Data Platform. - The Principal Machine Learning System Engineer role involves building core ML infrastructure, collaborating with product teams on ML solutions, curating datasets and fine-tuning LLMs, leading projects end-to-end, and requires 5+ years of experience in ML infra, lifecycle, MLOps, distributed systems, Python and ML frameworks, plus cloud, big data, performance tuning, and GenAI/RAG experience.

At Atlassian, you can work from an office, home, or a hybrid setup, and the company hires in any country where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first organization. Atlassian’s mission is to unleash the potential of every team, behind products like Jira, Confluence, and Bitbucket that support collaboration across diverse teams and enable breakthroughs such as NASA’s Mars Rover and Cochlear’s hearing devices. The Central AI Org drives AI innovation across Atlassian products, building horizontal AI capabilities and infrastructure and establishing a centralized Search, Q&A, and Conversational AI system that can integrate with AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML by delivering reliable tools that integrate with the Atlassian Data Platform, enabling teams to develop, deploy, measure, and operate AI/ML experiences while adhering to security and data-use policies. As a Principal Machine Learning System Engineer, you’ll lead projects from design to launch, collaborating with Jira and Confluence teams to build and fine-tune LLMs or access proprietary models, and you’ll need extensive ML infra experience (about 5+ years), end-to-end ML lifecycle expertise, MLOps, large-scale distributed systems design, Python and ML frameworks, cloud and big data familiarity, and GenAI/RAG experience.

At Atlassian, employees can work in the office, from home, or in a hybrid arrangement, with virtual interviews and onboarding as part of a distributed-first approach. The company hires globally in any country where it has a legal entity and focuses on tackling large, complex problems from technical design to launch. Engineers work closely with Product, Engineering, and Design leads in Jira AI to translate requirements into solid deliverables, delegate work to teams, and deliver solutions used by other teams and products. They follow a Product Engineer mindset—building data-driven, customer-centric features, tackling architecture challenges, defining standards, contributing to code delivery through reviews, direct contributions, and fixing high-risk bugs, and using data analysis, statistics, and logical reasoning for decisions. They partner across engineering teams on company-wide initiatives and mentor junior members.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally for a distributed-first company, with virtual interviews and onboarding. - Engineers regularly tackle the largest and most complex problems, from technical design to launches, by collaborating with Jira AI product, engineering, and design leads to translate requirements into solid engineering deliverables and delegating work. - They deliver solutions used by other teams and products, adopting a Product Engineer mindset—building data-driven, customer-centric features for Jira AI while addressing complex architecture and defining architectural standards. - The role involves active code delivery contributions through code reviews, direct coding, and fixing bugs in high-risk areas, supported by expertise in data analysis, statistics, and logical reasoning for data-driven decisions. - They partner across engineering teams on company-wide initiatives and mentor junior members of the team.

Atlassian offers flexible work options—office, remote, or a mix—and hires people worldwide where the company has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. The role centers on influencing AI product feature development and roadmaps, driving impactful change through structured analysis and recommendations. You will collaborate with a diverse set of cross-functional partners to become a trusted strategic partner, applying technical expertise with quantitative analysis, experimentation, and data presentation to shape business strategies, especially for the Atlassian Intelligence suite. You will develop hypotheses using analytical approaches, methodologies, frameworks, and technical methods to test them, and define and test opportunities to improve products, guide business direction, and influence roadmaps. You will partner with cross-functional teams to inform, influence, and execute strategy decisions, and identify and measure success via forecasting and monitoring key product metrics to understand trends, using data to shape development, quantify opportunities, identify challenges, and ensure products deliver value to people, businesses, and Atlassian.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. In this role you will influence AI product features and roadmaps through structured analysis and clear recommendations. You will collaborate with diverse cross-functional partners and apply technical expertise, quantitative analysis, experimentation, and data presentation to develop strategies, especially for the Atlassian Intelligence suite. You will focus on developing hypotheses via various analytical approaches and test them to identify opportunities to improve products and guide roadmaps. You will partner with teams to forecast and monitor key metrics, measure success, and use data to shape product development to ensure value for customers and Atlassian.

Atlassian hires people in any country where it has a legal entity and allows remote or office-based work; interviews and onboarding are conducted virtually as part of being a distributed-first company, assuming eligible work rights and sufficient timezone overlap. With sufficient timezone overlap, the company can hire eligible candidates for this role from any location in Australia or New Zealand. The future team is a world-class engineering organization within a unified R&D function, focused on building an empowered team culture and advancing cloud adoption while delivering value across Jira, Confluence, Trello, and Bitbucket. In this role, you’ll tackle large, complex frontend problems, deliver shared frontend platforms and tooling, determine plans of attack on cross-team projects, and drive standards for TypeScript, React, state management, data fetching, and release strategies, including rigorous code reviews and incident handling. You’ll partner with engineering, product, design, and research to drive company-wide initiatives (accessibility, performance, reliability, security, privacy), transfer knowledge across JavaScript/TypeScript and modern web frameworks, mentor engineers, and influence hiring standards and technical leveling.

- Atlassian hires in any country where it has a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. - With eligible working rights and sufficient timezone overlap with the team, this role can be filled from any location in Australia or New Zealand. - The future team is a unified R&D engineering organization focused on helping customers move to the cloud and delivering value through Jira, Confluence, Trello, and Bitbucket. - In this role you will regularly tackle large, complex problems from design to launch, deliver shared frontend platforms and tooling, and plan cross-team work using RFCs, ADRs, and rapid prototypes to de-risk ambiguities. - You will define frontend architecture standards (TypeScript, React, state management, data fetching, error handling, release strategies), lead code reviews and high-risk fixes, drive operational excellence, partner across teams on accessibility, performance, security, and privacy, transfer knowledge across JS/TS, mentor engineers, and influence hiring standards and technical leveling.

The Atlassian Marketplace team builds the ecosystem that enables partners and millions of users to extend, customize, and get more value from Atlassian products, making it central to customer success and Atlassian’s long-term strategy. They design experiences that help customers discover, evaluate, and adopt apps, while empowering partners with tools and insights to grow their businesses. Their strategy focuses on leveraging AI to enhance the marketplace experience and to support a new wave of AI-powered apps for customers. You’ll join a multi-disciplinary team of designers, product managers, and engineers who value collaboration, craft, and experimentation, and as a Lead Product Designer you’ll shape how millions extend workflows and how thousands of partners grow their businesses. The Lead Product Designer role includes leading end-to-end design for Marketplace initiatives, mentoring designers, evolving design systems, partnering across Atlassian, advocating for customers and partners with data and experimentation, and championing AI-driven design; Atlassian supports a distributed-first work model with global hiring and virtual interviews/onboarding.

The Atlassian Marketplace team builds the ecosystem that enables partners and millions of users to extend, customize, and get more value from Atlassian products, and serves as the hub of Atlassian’s app ecosystem central to customer success and long-term strategy. The team designs experiences to help customers discover, evaluate, and adopt apps, and focuses on leveraging AI to make this process smarter, while enabling partners to innovate with next-gen AI-powered apps. You’ll join a multidisciplinary group of designers, product managers, and engineers who value collaboration, craft, and experimentation, and as a Lead Product Designer you’ll shape how millions extend workflows and how thousands of partners grow their businesses. The role entails leading end-to-end design for Marketplace initiatives—from strategy and discovery to delivery—framing complex problems, mentoring designers, scaling design systems, and partnering with Atlassian to align with ecosystem priorities, all while championing AI-driven design. Atlassian supports a distributed-first, globally hireable approach with virtual interviews and onboarding; Lead Designers are expected to operate at high complexity, influence across disciplines, deliver exceptional design, coach the team, and drive strategic initiatives aligned with product and business goals.

Atlassian supports flexible work locations and globally hires with virtual interviews and onboarding as part of its distributed-first approach. The Lead Product Designer will shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. The role combines visual design, interaction design, information architecture, and systems thinking, with ownership of the end-to-end design process from problem framing to launch. You’ll have substantial impact at scale, working with millions of users (over 10M) and collaborating with engineers, PMs, content designers, marketing experts, and analysts while championing accessibility, transparency, and ethical AI. You’ll mentor and coach designers, facilitate critiques, grow AI design literacy, and elevate team culture.

Atlassian supports flexible, distributed-first work locations and hires globally with virtual interviews and onboarding. The Lead Product Designer role is to shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. The position requires excellence in visual design, interaction design, information architecture, and systems thinking, defining how millions of users interact with Atlassian products while balancing clarity, craft, and AI-enhanced capabilities. You will lead design projects end-to-end—from problem framing and research to systemization, flows, visuals, prototyping, handoff, and launch quality—owning customer value and outcomes. You’ll collaborate with engineers, product managers, content designers, marketing experts, and analysts, mentor designers, advocate for accessibility and ethical AI, and help grow AI design literacy and team culture at scale.

Atlassian supports flexible work arrangements, including in-office, remote, or hybrid options, and hires people in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Lead Product Designer role is to shape the vision and system for the JSM Help Center and drive AI-powered experiences across Atlassian’s product ecosystem. The role is multi-faceted, requiring excellence in visual design, interaction design, information architecture, and systems thinking, and you will define end-to-end user interactions for millions of users. You’ll own the design process from problem framing through research, systemization, flows, visuals, prototyping, handoff, and launch, with substantial autonomy across the entire design lifecycle. You’ll collaborate with engineers, product managers, content designers, marketing experts, and analysts; mentor designers, facilitate critiques, grow AI design literacy, and champion accessibility and ethical AI to drive impact for more than 10 million users.

The Senior Solutions Consultant at Zendesk handles all technical, solution, and competitive aspects of the sales cycle, acts as the technical bridge between Account Executives and prospects, and owns the prime technical relationship to ensure customer happiness through onsite, online, and virtual engagements. Requirements include 5+ years of mid-market/enterprise software sales, the ability to map RFI/RFP requirements to software solutions, excellent interpersonal and communication skills, strong discovery and objection-handling abilities, and experience scoping, managing, and executing customer pilots and proofs of concept with defined success criteria and timelines. The role also requires knowledge of web/scripting technologies (HTML, CSS, JavaScript), prompt engineering, and SaaS applications, plus outstanding problem-solving and solution scoping abilities, including the capacity to learn emerging AI technologies quickly and to use LLMs like ChatGPT and Gemini where appropriate. Desirable skills include experience in contact centers, vertical industry expertise, prior consulting in enterprise software implementations, familiarity with Customer Service Software, ITSM, data warehousing, BI, and workforce engagement, and experience developing or selling AI solutions, as well as formal B2B/Sandler or Challenger-style sales training. The US annualized OTE ranges from $151,000 to $227,000 with an 80/20 base/commission mix and potential bonuses, with travel up to 40%; Zendesk also highlights a hybrid work model, commitment to diversity and inclusion, and equal opportunity employment, including accommodation for disabilities.

Zendesk is hiring a hybrid Frontend QA Engineer (remote and on-site) who must relocate to Pune and be based in Karnataka or Maharashtra, with three days in the office. The role requires 7+ years of software testing experience, including at least 3+ years focused on frontend/UI testing, strong Cypress UI testing skills, and proficiency in JavaScript and TypeScript, plus experience managing GitHub CI/CD pipelines. Key responsibilities include designing and executing UI test plans using Cypress and Capybara, collaborating with frontend developers, maintaining scalable automated testing frameworks, analyzing results and defects, managing testing infrastructure, implementing CI/CD pipelines, mentoring engineers, and participating in product design reviews. Preferred qualifications include experience with other UI testing frameworks like Selenium or Playwright, knowledge of Jest/Jasmine/Mocha, familiarity with Git, and understanding of modern frontend frameworks (React, Angular, Vue) or cloud-based testing environments. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may screen applications, and offers accommodations; the exact in-office schedule and location are determined by requisition, with eligible candidates located in Karnataka or Maharashtra being considered.

Zendesk's Enterprise BI & Reporting team is seeking a proactive BI Lead (Senior Analyst) to support enterprise dashboards using Tableau, Looker, and Snowflake, enabling scalable self-service capabilities and standards across the organization. The role is a technical expert responsible for eliciting requirements, analyzing data, recommending BI solutions, and building insightful visualizations, while guiding stakeholders and mentoring other BI analysts. Key responsibilities include refining requirements with internal customers, translating business needs into BI solutions, developing user materials, performing data profiling and statistical analyses, and delivering dashboards, reports, or datasets that impact the business. Required qualifications include a Bachelor's in Information Systems or equivalent, 5+ years in a BI/Analytics role with large-scale BI experience, strong SQL/Python and BI tools (Looker, Looker Studio, Tableau), data modeling and data warehouse experience, ability to lead large BI projects, travel up to 5%, and eligibility to work from Mexico City or Estado de Mexico with a hybrid onsite schedule. Zendesk emphasizes a diverse, inclusive workplace, hybrid working arrangements, AI screening per company guidelines, and accommodations for applicants with disabilities, with opportunities to work in offices around the world.

Zendesk is seeking a Director, Global Specialist Organization to lead and scale three specialist teams—Employee Service (ES), CCaaS, and Workforce Engagement Management (WEM)—as trusted advisors that accelerate adoption, drive value, and strengthen retention, with AMER or EMEA remote location and reporting to Oliver Nono. The ideal candidate will be strategically and operationally strong, with deep expertise in at least one domain and a proven track record of leading high-performing teams across segments, regions, and product surfaces, partnering closely with CS, Professional Services, Sales, Renewals, Product, and CX Enablement. Responsibilities include building and scaling the global specialist functions, establishing a unified strategy and operating model, developing managers, and driving adoption, value realization, and risk-mitigation frameworks, along with data-driven governance and collaboration with CX programs. Requirements include 12+ years in Customer Success, Professional Services, or GTM roles within enterprise SaaS, 5+ years leading teams, deep domain expertise in ITSM/Employee Experience, CCaaS, or WEM, global multi-regional experience, strong cross-functional influence, excellent communication and analytics, and willingness to travel quarterly. Zendesk emphasizes a hybrid, inclusive workplace, AI screening as part of the process, equal opportunity employment, and accommodations for applicants with disabilities.

Atlassian emphasizes openness about security programs and metrics to build trust and invites other cloud providers to do the same. The Head of Detection & Response is a senior security engineering leader responsible for Atlassian’s global incident detection, response, threat intelligence, and security operations across cloud-first environments, setting strategy and delivering measurable outcomes. Compensation is equitable, explainable, and competitive, with US base pay ranges by geographic zone: Zone A $252,100–$336,200, Zone B $226,900–$302,600, Zone C $209,300–$279,000, and eligibility for benefits, bonuses, commissions, and equity, with zone confirmation through the recruiter. The role requires defining and executing a multi-year DnR strategy aligned to Trust, cloud platform, and AI-driven priorities, achieving improvements in MTTD, MTTC, and MTTR with SLOs. It also entails operationalizing modern detections, automated response, and threat intel fusion, embedding security across the product lifecycle, overseeing SOC evolution, and establishing a proactive threat intelligence program.

Atlassian's mission is to fuel the potential of every team, and its Security Team aims to build trust by leading cloud and product security and by openly sharing its journey to encourage transparency across the industry. The Head of Detection & Response is a senior security engineering leader responsible for Atlassian’s global incident detection, response, threat intelligence, and security operations across cloud-first environments, driving strategy and measurable outcomes. Atlassian emphasizes equitable, explainable, and competitive compensation with a higher baseline than the typical market range and three US geographic pay zones, with base pay determined by skills and experience and potential eligibility for benefits, bonuses, commissions, and equity. In this role, you’ll define and execute a multi-year DnR strategy aligned to Atlassian’s Trust, cloud platform, and AI-driven priorities, achieving improvements in MTTD, MTTC, and MTTR with reliability targets and SLOs, and you’ll operationalize detections, automated response, and threat intel fusion. You’ll also work closely with product development teams to embed security across the development lifecycle, oversee the evolution of the SOC to ensure top-tier monitoring, and establish a threat intelligence program to provide insights for proactive security measures.

SmartBear offers API Hub, Insight Hub, and Test Hub with HaloAI to bring visibility and automation to software development, trusted by over 16 million developers at more than 32,000 organizations. The company seeks a Senior Product Marketing Manager to lead go-to-market strategy, positioning, and revenue impact for the API design and governance portfolio, including Swagger Studio, Portal, Explore, and Stoplight. Responsibilities include owning end-to-end portfolio strategy and messaging, driving pipeline with Growth Marketing, leading GTM execution from beta to GA, and enabling sales with technical content and training. Basic qualifications require 7+ years in B2B SaaS product marketing, strong API technical acumen, experience marketing developer tools, and ability to engage technical buyers; preferred qualifications include API lifecycle experience and familiarity with OpenAPI/Swagger/Stoplight, plus product-led growth background. SmartBear emphasizes career growth, inclusive culture, and social responsibility, with offices worldwide and multiple industry awards, and is an equal opportunity employer.

- Atlassian supports flexible, distributed work and hires globally with virtual interviews and onboarding. - Trust Engineering is Atlassian’s centralized team within Trust that builds platforms and services for Security, Privacy, Product Abuse, and GRC to bolster customer trust and enable AI/ML capabilities. - You’ll form a new team of engineers to build and scale AI/ML platforms and solutions that underpin Atlassian’s security, privacy, anti-abuse, and compliance posture, with a focus on AI safety and responsible AI. - Responsibilities include leading AI/ML strategy, designing scalable ML infrastructure, ensuring privacy and regulatory compliance, mentoring teams, collaborating cross-functionally, innovating with the latest AI tech, enabling reusable platforms, and maintaining operational excellence. - Required background includes 12+ years in ML/AI with production-grade systems and strong coding and cloud skills; desirable adds AI safety, privacy engineering, security automation, or GRC experience; joining offers the opportunity to shape the future of AI/ML for security, privacy, product abuse, and compliance and to work with world-class engineers on high-impact projects.

- Atlassians can choose to work in an office, from home, or a mix, giving them control over personal priorities, and Atlassian hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. - Trust Engineering is Atlassian’s centralized software engineering team within Trust, delivering platforms and services for Security, Privacy, Product Abuse, and GRC to build customer trust and advance AI/ML capabilities for Trust and Security. - You’ll form a new team to build and scale AI/ML platforms and solutions that underpin Atlassian’s security, privacy, anti-abuse, and compliance posture, acting as a platform and enablement team and partnering with stakeholders while leading AI safety and responsible AI for enterprise environments. - On day one, you should have a bachelor’s, master’s, or PhD in a relevant field or equivalent experience, 12+ years of industry ML/AI experience delivering production-grade systems, deep expertise in Python/Go/Java, and familiarity with SQL, Spark, and cloud data environments, plus strong communication and agile execution skills; optional but beneficial experience includes AI safety, privacy engineering, anti-abuse, or GRC-related work. - Why join: shape the future of AI/ML for security, privacy, product abuse, and compliance at Atlassian; work on high-impact projects that enhance customer trust; and collaborate with world-class engineers in a mission-driven, inclusive environment.

Atlassian offers flexible work locations globally with a distributed-first approach, and interviews and onboarding are conducted virtually in any country where the company has a legal entity. Trust Engineering is Atlassian’s centralized software engineering team within the Trust organization, delivering platforms and services for Security, Privacy, Product Abuse, and Governance, Risk, and Compliance, with a mission to build customer trust through systems that describe, monitor, and accelerate Atlassian products and to lead AI/ML capabilities for Trust and Security. You’ll join a new team of engineers dedicated to building and scaling AI/ML platforms and solutions that underpin Atlassian’s security, privacy, anti-abuse, and compliance posture, operating as a platform and enablement team that partners with stakeholders and leads on AI safety and responsible AI for enterprise environments. Your responsibilities include leading AI/ML strategy for Trust; architecting and scaling ML platforms; advancing AI safety, explainability, and regulatory alignment; cross-functional collaboration; mentoring; innovation; platform enablement; and ensuring operational excellence of ML-powered Trust services. The ideal candidate has 12+ years of ML/DS/AI experience (with a BA/BS or higher in CS/stats/math or equivalent), deep coding expertise in Python/Go/Java, SQL/Spark/cloud data environments, a track record of production ML in security/privacy domains, strong communication, and an agile, problem-solving mindset; plus preferred experience in AI safety, privacy engineering, LLMs, or mentoring, and joining offers a high-impact, inclusive environment to shape Atlassian’s AI/ML future.

Atlassian lets employees work from the office, from home, or a hybrid, giving them more control over family and personal goals, with virtual interviews and onboarding as part of being distributed-first and hiring globally. Trust Engineering is Atlassian’s centralized software engineering team within the Trust organization, delivering platforms and services for Security, Privacy, Product Abuse, and Governance, Risk, and Compliance to build customer trust and accelerate Atlassian products, including AI/ML capabilities. You’ll form a new team of engineers dedicated to building and scaling AI/ML platforms and solutions that underpin Atlassian’s security, privacy, anti-abuse, and compliance posture, while Trust Engineering acts as a platform and enablement team partnering with Security, Privacy, Product Abuse, and GRC and leading AI safety for enterprise environments. What you’ll do includes leading AI/ML strategy for Trust, architecting and scaling ML platforms, championing AI safety and responsible AI, collaborating across product, engineering, security, and analytics teams, mentoring engineers, pursuing innovation and research, enabling other teams with reusable ML services, and ensuring platform reliability and security. Your background requires 12+ years in ML/data science/AI with production-grade experience, a degree (BS/MS/PhD) in a related field or equivalent, strong coding in Python/Go/Java, familiarity with SQL/Spark and cloud environments, and experience in security/privacy/anti-abuse/GRC domains; plus optional experience in AI safety, privacy engineering, LLMs, or mentoring, and joining offers the chance to shape the future of AI/ML for trust at Atlassian through high-impact projects and collaboration with world-class engineers.

- Atlassian supports a distributed-first work model, allowing office, home, or hybrid arrangements, with virtual interviews and onboarding and hires in any country where the company has a legal entity. - Trust Engineering is Atlassian’s centralized software engineering team within the Trust organization, delivering platforms and services for Security, Privacy, Product Abuse, and Governance, Risk, and Compliance to build customer trust and advance AI/ML capabilities for Trust and Security. - You’ll form a new team of engineers dedicated to building and scaling AI/ML platforms and solutions that underpin Atlassian’s security, privacy, anti-abuse, and compliance posture, operating as a platform/enablement team and leading AI safety for enterprise environments. - What you’ll do includes leading AI/ML strategy for Trust, architecting scalable ML platforms, advancing AI safety and responsible AI, collaborating cross-functionally, mentoring engineers, staying at the forefront of AI research, building reusable ML services, and ensuring operational excellence of ML-powered Trust platforms. - On day one you should have a relevant advanced degree or equivalent, 12+ years in ML/data/AI with production-grade systems, strong coding in Python/Go/Java, experience with SQL/Spark and cloud environments, and domain experience in security/privacy/anti-abuse/compliance; plus optional background in AI safety or GRC-related areas; and joining Trust Engineering offers the chance to shape the future of AI/ML for security/privacy, work on high-impact projects, and collaborate with world-class engineers in an inclusive environment.

Atlassian supports flexible work locations and a distributed-first approach, with hiring in any country where they have a legal entity and virtual interviews and onboarding. Trust Engineering is Atlassian’s centralized software engineering team within Trust, delivering platforms and services for Security, Privacy, Product Abuse, and Governance, Risk, and Compliance to build customer trust and accelerate Atlassian products with AI/ML. The role involves forming a new team to build and scale AI/ML platforms and solutions that underpin Atlassian’s trust posture, partnering closely with Security, Privacy, Product Abuse, and GRC, and leading AI safety and responsible AI for enterprise environments. Responsibilities include leading AI/ML strategy, architecting scalable ML infrastructure, ensuring AI safety, driving cross-functional collaboration, mentoring engineers, fostering innovation, enabling platform reuse, and maintaining operational excellence of ML-powered Trust platforms. Candidates should have 12+ years of ML experience, a relevant advanced degree or equivalent, strong coding in Python/Go/Java, experience with SQL/Spark/cloud data environments, and domain experience in security/privacy/anti-abuse/GRC, with optional experience in AI safety, privacy, LLMs, and mentoring; joining offers the chance to shape the future of AI/ML for security, privacy, product abuse, and compliance at Atlassian in a mission-driven, inclusive environment.

Atlassian offers flexible work options (office, home, or a mix) and hires in any country with a legal entity. The Senior Manager, Event Technology leads the Event Technology team responsible for event websites, registration, attendee management, mobile and digital experiences for Atlassian's global events, focusing on innovation, security, and attendee experience. Responsibilities include defining the event technology strategy and roadmap, evaluating and optimizing the technology stack for registration, content management, mobile apps, onsite tech, lead retrieval, networking, and virtual/hybrid extensions. They also design and oversee data integrations across platforms and internal systems (e.g., Salesforce), manage resources to deliver quality work on time, and champion privacy and security with consent management, data retention, and rights flows. Additionally, they lead onsite technology operations, manage agencies and vendors and budget through contract negotiations, and proactively seek improvements and innovative solutions to drive efficiency and elevate event experiences.

Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires in any country with a legal entity. The Senior Manager, Event Technology leads the Event Technology team to deliver seamless tech for Atlassian’s global events, including websites, registration, attendee management, mobile, and digital experiences. The role defines the event technology strategy and roadmap, selecting and optimizing stacks for registration, content/session management, mobile apps, onsite tech, lead retrieval, networking, and virtual/hybrid extensions. It involves integrating data across platforms and with internal systems (like Salesforce) while enforcing privacy and security controls such as consent management and data retention. Additional duties include managing onsite technology operations, contingency planning, and vendor/agency relationships and budgets, with an emphasis on innovation and cost efficiency to elevate attendee experiences.

Atlassian is seeking an experienced Manager to lead a team of Enterprise Account Managers responsible for retention and expansion of the largest enterprise customers across regions. The team handles a large global portfolio, driving revenue growth by maintaining high retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell activities, while partnering with Global Sales to grow the total book of business and collaborating on strategic initiatives like white space analysis and account planning. The role requires a team player with strong leadership and humility in a culture that values openness, with flexibility to work in-office, from home, or hybrid, and hiring in any country where Atlassian has a legal entity. You will be accountable for team performance, revenue forecasting, prioritization across a complex ownership footprint, and cross-functional collaboration with Enterprise Sales leadership and other customer-facing teams, in addition to staffing, onboarding, and up-skilling the team and acting as the voice to escalate blockers. Finally, you will learn Atlassian’s GTM model, help build the next-generation enterprise business model globally, and own or collaborate on projects to improve practices, processes, and ways of work.

Atlassian seeks an experienced Manager to lead and motivate a team of Enterprise Account Managers focused on retention and expansion of their largest global customers. The team handles retention and expansion across over 300,000 customers, aiming to drive revenue growth across Atlassian’s full product portfolio through high retention, proactive expansion, and upsell/cross-sell throughout the customer lifecycle. Responsibilities include partnering with Global Sales to grow the Total Book of Business, collaborating on strategic opportunities (white space analysis, strategic account planning/mapping), and cross-functional work with Sales support teams, Services, Channel, and Customer Success. The role requires strong leadership with humility, acting as the voice for the team, removing blockers, and overseeing staffing, onboarding, and up-skilling; and working within Atlassian’s open, supportive culture with flexible work arrangements in any country with a legal entity. You will learn Atlassian’s GTM model and contribute to building the next-generation enterprise business model, owning or collaborating on efforts to improve processes and ways of work.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. - They’re seeking an experienced production leader to join the Creative Studio as Head of Creative Production, overseeing a team of Producers and Project Managers across film, digital, events, and outdoor projects to support global marketing and business goals. - The role requires building processes and playbooks, managing end-to-end productions across film, print, experiential, events, and digital, and cultivating strong relationships with internal teams and external partners and agencies. - Ideal candidates have industry-facing agency or client-side experience, a proven track record delivering productions on time and within budget, deep film production experience for broadcast and product-focused content, extensive vendor and licensing knowledge, and strong negotiating, estimating, scheduling, and project-management skills for ranges from 25k to 2.5M. - They thrive in a fast-paced, global environment with autonomy, are comfortable navigating ambiguity, and have a passion for storytelling that pushes creative boundaries, including experience with live action shoots, photography, activations, events, talent, and licensing.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, giving employees more control over family and personal goals. They are seeking an experienced production veteran to join the Creative Studio as Head of Creative Production, leading a team of Producers and Project Managers across film, digital, events, and outdoor projects to support global marketing and business goals. The role involves building production processes and playbooks, managing cross-disciplinary productions, and maintaining strong relationships with internal teams (Creative, Marketing, PMM, Procurement, Legal, Events) and external partners to ensure timely, high-quality work. Candidates must have extensive production leadership experience, expert budgeting and negotiation skills from 25k to 2.5M, a deep network of vendors and production houses, knowledge of business affairs and legal issues in advertising, and a portfolio spanning live action, photography, digital, activations, and events. The position requires strong leadership, autonomy in a fast-paced global environment, comfort navigating ambiguity, and a passion for storytelling and pushing creative boundaries.

Atlassian is transforming software development globally, counting NASA, Nike, Pixar, and Tesla among its customers, and this Account Executive role in Japan will help the largest accounts scale their Atlassian investments. The role involves building and implementing a sales strategy to improve adoption of select products and services, while acting as a promoter for customers by sharing experiences with product and engineering teams and optimizing the customer experience, in close coordination with Channel Partners, Product Specialists, and Marketing. Account Executives are consultative, solution-oriented, and strategic, capable of thinking ahead and prioritizing resources to meet customer needs, with a solid understanding of the Enterprise Sales process and how to apply it to Atlassian's model. Responsibilities include developing and executing named account or territory plans to maximize expansion opportunities and ensure high customer success, while maintaining full account ownership and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams. The role also requires strong collaboration with Advisory Service to understand technical initiatives and business outcomes, partnering with the Renewals Team to maximize customer health and retention, and building productive peer relationships with internal Atlassian stakeholders, solution partners, and key customers.

Atlassian is transforming software development and serves major customers worldwide, including NASA, Nike, Pixar, and Tesla, with over 236,000 customers; the Account Executive role in Japan focuses on helping the largest accounts scale their Atlassian investments. This position uses account-based selling to build and implement sales strategies that improve adoption of select products and services among Atlassian's Enterprise customers, while also acting as a promoter by sharing customer experiences with product and engineering teams to improve the customer experience. The role works in close coordination with Channel Partners, Product Specialists, and Marketing, and requires consultative, solution-oriented, creative thinking, plus strategic prioritization to align with the Atlassian sales model. Key responsibilities include developing named account or territory plans to maximize expansion and customer success, maintaining full account ownership, and collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute sales strategies for designated territory or named accounts; there is strong interlock with Advisory Services to understand technical initiatives and business outcomes. It also involves teaming with the Renewals Team to maximize customer health and retention and building productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The role is a Sales Development Representative in APAC, reporting to the APAC Regional Sales Development Manager, focused on outbound prospecting and building sales pipeline with Account Executives and Marketing. Responsibilities include qualifying leads, conducting cold calls and emails, collaborating across sales, marketing, partner, and operations teams, overcoming objections, and clearly articulating the product’s value proposition, using tools like Salesforce, Gong, Outreach, and LinkedIn Navigator. About you: SDR experience isn’t required but 1+ year is preferred; the company welcomes those starting or transitioning into software sales, with regional focus on ANZ, India, Greater China, Korea, or Southeast Asia. Desired traits include accountability, clear communication, ongoing learning, integrity, adaptability to change, customer-centric impact, and creativity in achieving your goals.

Atlassian offers flexible, distributed work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of being distributed-first. The role is for Sales Development Representatives in the APAC region, who partner with Sales and Success Account Teams to build pipeline and ensure a delightful customer experience, reporting to the APAC Regional Sales Development Manager. You’ll own outbound prospecting, qualify leads, conduct cold outreach, collaborate on lead-generation strategies, navigate objections, articulate the product’s value, and build a pipeline with Account Executives and Marketing, using tools like Salesforce, Gong, Outreach, and LinkedIn Navigator. Experience isn’t required for prior SDR roles, and the company welcomes those starting a sales career or transitioning into software sales, with a regional focus on ANZ, India, Greater China, Korea, and Southeast Asia and required language skills. Key attributes include high accountability, clear and curious communication, ongoing learning with feedback, integrity, adaptability to change, impact-oriented mindset, and a creative approach to achieving goals.

Zendesk is hiring a Dutch-speaking Business Development Representative to join its Sales Development team for EMEA, responsible for driving new business and building the regional sales pipeline through outbound prospecting across startups, unicorns, and enterprise customers. You will be a key team member, managing a busy outbound pipeline, delivering top-class customer experience, and creatively sourcing new leads using social tools while expanding into new groups and divisions of existing Zendesk customers. Requirements include at least 6 months in a sales-related role, a passion for consultative SaaS sales, strong written and verbal communication, fluency in English and Dutch (Danish/Swedish a plus), and a preference for a Bachelor's/Master's degree; hybrid work must include time in the Lisbon office. Zendesk offers a supportive culture with leadership focused on development, a buddy system, and flexible work options with equipment and tools provided to succeed in either location, reflecting its hybrid approach and emphasis on DEI. The company may use AI in screening applicants; Zendesk is an equal opportunity employer committed to diversity and inclusion, offering accommodations on request via peopleandplaces@zendesk.com.

Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding, and this is a remote position, but you must be located in the Pacific Standard Timezone to support team collaboration. The role is Principal Program Manager (Technical) on the CTO Strategic Initiatives team, responsible for leading high-impact Engineering Recruiting efforts with a data-driven approach to improve recruiting workflows, the funnel, and hire quality. You will manage complex, end-to-end strategic programs, dive deep to understand the engineering landscape, and build relationships with senior leadership and cross-functional teams. You will own the execution of strategic programs focused on delivering the best outcomes for customers, represent Engineering in partnering with recruiting to align and implement strategic hiring initiatives, and develop and maintain program plans including resources, schedules, dependencies, and risks. You will establish KPIs and metrics, translate business requirements into technical specifications and tooling requirements for the internal interview management tool, provide regular updates to stakeholders and executives, and implement initiatives to enhance Atlassian Engineering’s brand to attract top talent.

Atlassian supports flexible work arrangements—office, home, or hybrid—with virtual interviews and onboarding, and this is a remote position that requires you to be located in the Pacific Standard Timezone. The role is Principal Program Manager (Technical) on the CTO Strategic Initiatives team, leading high-impact Engineering Recruiting efforts with a data-driven approach to evolve recruiting workflows and tooling, optimize the recruiting funnel, and increase quality of hires. You will manage complex, end-to-end strategic programs, deeply understand the engineering landscape, and build strong relationships with senior leadership and cross-functional teams. Responsibilities include executing strategic programs focused on the best outcomes for customers, aligning with the recruiting team to implement strategic hiring initiatives, developing and maintaining program plans, identifying resources, balancing schedules, and establishing KPIs and metrics. You will translate business requirements into technical specifications and tooling requirements for the internal interview management tool, provide regular updates to stakeholders and executives, and implement initiatives to enhance Atlassian's engineering brand to attract top talent.

Atlassian offers flexible work arrangements (office, home, or hybrid) with a distributed-first approach, hiring in any country with a legal entity and conducting interviews and onboarding virtually. The role is remote, but located in the Pacific Standard Timezone. You will join the CTO Strategic Initiatives team as a Principal Program Manager (Technical), leading high-impact Engineering Recruiting efforts with a data-driven approach to improve recruiting workflows, funnel, and quality of hires. You will manage complex, end-to-end strategic programs, dive into the engineering landscape, and build relationships with senior leadership and cross-functional teams. Responsibilities include owning strategic programs to drive customer outcomes, aligning with recruiting on hiring initiatives, developing program plans and KPIs, translating business requirements into technical specs for the internal interview tool, providing regular updates to stakeholders, and enhancing Atlassian Engineering brand to attract top talent.

Atlassian supports flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. This is a remote position, but it requires you to be located in the Pacific Standard Timezone to help teams collaborate effectively. The role is Principal Program Manager (Technical) on the CTO Strategic Initiatives team, focused on leading high-impact Engineering Recruiting efforts with a data-driven approach to improve workflows, the recruiting funnel, and quality of hires. You will manage complex, end-to-end strategic programs, dive into the engineering landscape, and build strong relationships with senior leadership and cross-functional teams. Core responsibilities include owning program execution for customer outcomes, partnering with recruiting to implement hiring initiatives, developing plans, managing resources and schedules, establishing KPIs, translating business requirements into technical specs for an internal interview management tool, delivering regular updates to stakeholders, and enhancing Atlassian Engineering's brand to attract top talent.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Marketing team brings Atlassian’s story to life to drive demand and awareness of Atlassian’s mission to unleash the potential of every team. The Paid Marketing Team executes campaigns to promote products, attract new audiences, and add new customers, working cross-functionally with Product, Analytics, Design, and Engineering. Atlassian is seeking a Paid Search Manager to accelerate paid search growth, requiring a data-first, hands-on approach to launching, managing, and scaling campaigns while focusing on ROI and performance. Responsibilities include analyzing campaign data, ongoing optimization and testing, managing a multi-million dollar SEM budget, collaborating with external agencies, and handling trademark whitelisting requests and cross-functional project submissions.

- Atlassian supports flexible, distributed work options—office, remote, or hybrid—hiring globally with virtual interviews as part of being distributed-first. - The Marketing organization brings Atlassian’s story to life to drive demand and awareness, and the Paid Marketing Team acts as a cross-functional growth engine across Product, Analytics, Design, and Engineering. - Atlassian is seeking a Paid Search Manager to accelerate the growth of the paid search channel, working hands-on and using data to inform decisions. - Responsibilities include developing and implementing paid search strategies, analyzing and reporting campaign performance, testing and optimizing keywords, bidding, and ad copy, and managing a multi-million-dollar SEM budget with external agencies. - Additional duties involve processing trademark whitelisting requests for partnerships, submitting competitor trademark violations when needed, and managing cross-functional project requests.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. You’ll join a globally distributed SE team that works with Global 2000 companies and collaborates with sales to deliver an enterprise-grade experience. Atlassian is seeking a passionate Senior Solutions Engineer for Japan’s strategic accounts to help disrupt the Japanese market, leveraging pre-sales experience to help customers qualify and adopt the Atlassian suite. The role uses a discovery-driven, consultative approach to uncover customer challenges, champion new ways of working, and frame strategic direction to unlock value and outcomes for the enterprise. Key responsibilities include leading technical sales engagements with the enterprise sales team, delivering compelling demos, contributing to thought leadership and the community, and supporting channel partners with technical expertise and presales guidance.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. You’ll join a globally distributed Solutions Engineering team that collaborates with Global 2000 companies and works with sales to deliver an Enterprise-grade customer experience. Atlassian is seeking a Senior Solutions Engineer for Japan to focus on strategic accounts, helping uncover customer needs and qualify and adopt the Atlassian suite for business solutions. The role emphasizes a discovery-driven, consultative approach to uncover challenges, guide teams toward better practices, and demonstrate thought leadership to frame strategic direction and unlock additional enterprise value. Responsibilities include leading customer technical sales engagements, delivering compelling demos, contributing to thought leadership and community content, and supporting channel partners with technical expertise to help reach new customers.

- Atlassian offers flexible work locations—office, home, or a mix—to help employees balance family, personal goals, and other priorities. - The company hires people in any country where it has a legal entity. - You will join the Performance Marketing team, which uses data-driven marketing strategies to drive growth for the Atlassian portfolio and collaborates closely to deliver measurable business impact from ad campaigns. - The Performance Marketing Operations Analyst role involves overseeing ad campaign implementation and performance, executing strategies across digital platforms, applying advanced targeting, and troubleshooting platform and data issues to ensure compliance with industry standards. - It also includes researching third-party API documentation, reporting outcomes to stakeholders to demonstrate value, defining actionable milestones for the ad tech roadmap from ambiguous questions, communicating technical problems clearly for data-informed decisions, and staying current with new technologies, trends, and regulatory changes in digital advertising.

Atlassian offers flexible work options—office, home, or hybrid—to give employees control over family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. You will join the Performance Marketing team, a data-driven group that drives growth for the Atlassian portfolio and collaborates to ensure ad campaigns deliver measurable business impact. The Performance Marketing Operations Analyst role involves overseeing ad campaign implementation and performance, executing strategies across digital platforms, applying advanced targeting, troubleshooting issues, and ensuring compliance with industry standards. You will also research third-party API documentation, report outcomes to stakeholders, develop actionable milestones for the ad tech roadmap, communicate technical problems clearly, and stay current with new technologies, trends, and regulatory changes in digital advertising.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire globally where it has a legal entity. You’ll join the Performance Marketing team, which uses data-driven strategies to drive growth and collaborates to ensure campaigns deliver measurable business impact. The role is Performance Marketing Operations Analyst, responsible for overseeing ad campaign implementation and performance. Responsibilities include executing advertising strategies, implementing advanced targeting, troubleshooting platform and data issues to ensure compliance, researching third-party API documentation, and reporting results to stakeholders to demonstrate impact. It also involves clarifying ambiguous questions to create milestones for the ad tech roadmap, communicating technical problems clearly to support data-informed decisions, and staying current with new technologies, trends, and regulatory changes in digital advertising.

Atlassian offers flexible work locations—office, home, or a combination—and hires in any country where they have a legal entity. You will join the Performance Marketing team, which uses data-driven strategies to drive growth for the Atlassian portfolio and demonstrate measurable business impact. We’re hiring a Performance Marketing Operations Analyst to oversee ad campaign implementation and performance. Responsibilities include executing advertising strategies across digital platforms, implementing advanced targeting techniques, troubleshooting platform and data issues, researching API documentation from third-party ad tech vendors, and reporting outcomes to stakeholders to show the value of advertising efforts. The role also involves researching ambiguous questions to inform the ad tech roadmap, communicating technical problems clearly to leadership, and staying current with new technologies, trends, and regulatory changes in the digital ad ecosystem.

Atlassian supports a distributed-first, flexible work model that lets employees choose to work from an office, from home, or a mix, and it hires globally where it has a legal entity with virtual interviews and onboarding. Its Intern program blends hands-on technical training, professional growth opportunities, dedicated mentorship, and social connections to help students hit the ground running at Atlassian. The role described is based in British Columbia, requires alignment to that time zone, and does not offer Canada work visa sponsorship now or in the future, though applicants with student work permits or open work permits are welcome. The Your Future Team portrays a world-class engineering organization focused on AI-driven innovation, high standards, data-driven and agile practices, where engineers contribute breakthrough ideas and own AI-powered features. From day one, interns will be trusted to contribute to full lifecycle product development, report to Senior Engineers, and help ship features across the core product suite—Jira, Confluence, Trello, and Bitbucket—while the team emphasizes cloud migration and continued customer value.

Atlassians can choose where they work—office, home, or a mix—and interviews and onboarding are conducted virtually as part of a distributed-first approach, with hiring in any country where Atlassian has a legal entity. The Intern program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to help students start a successful, impactful career at Atlassian. The role is located in British Columbia, and you must be willing to work in that time zone; internships are not eligible for Canada work visa sponsorship now or in the future, but candidates with student work permits or open work permits are welcome. Atlassian's engineering organization combines technical excellence with AI-driven innovation, relying on data-driven insights and agile methods to deliver industry-leading, scalable products. Interns will be part of a unified R&D team, report to Senior Engineers, contribute to full lifecycle development, and help drive cloud migration alongside core products like Jira, Confluence, Trello, and Bitbucket.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of its distributed-first approach. - You’ll work with a globally distributed solutions engineering team that engages Global 2000 companies and collaborates with sales to deliver an enterprise-grade customer experience, guided by Atlassian’s core values. - Atlassian is seeking a passionate Senior Solutions Engineer in Japan to focus on strategic accounts, using pre-sales consulting to qualify business needs and drive adoption of the Atlassian suite for enterprise solutions. - The role emphasizes discovery-driven, consultative engagement to uncover challenges, frame strategic direction, unlock value, and champion new ways of working, while providing prescriptive insights and thought leadership. - Responsibilities include leading customer technical sales engagements with the enterprise sales team, delivering compelling demos, contributing to Atlassian’s thought leadership and community, and supporting channel partners through the pre-sales process with technical expertise.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. You’ll join a globally distributed Solutions Engineering team that collaborates with Global 2000 companies and sales teams to deliver an Enterprise-grade experience. Atlassian is seeking a passionate Senior Solutions Engineer focused on Japan’s strategic accounts to help disrupt the Japanese enterprise market, using pre-sales consulting to uncover business needs and drive adoption of the Atlassian suite. The role emphasizes discovery-driven, consultative methods that frame customers’ strategic direction and unlock additional enterprise value through new ways of working. Key responsibilities include leading technical sales engagements, delivering compelling demos, contributing to thought leadership and community content, and supporting channel partners with technical expertise to reach new customers.

The Senior Software Engineer (P9) Backend role at Zendesk, on the Core Services Packaging and Consumption team, aims to make the purchasing and usage reporting experience more consistent and intuitive from concept through production. You will collaborate with product management and engineers to design simple solutions to complex problems, ensure delivery, maintain code quality and test coverage, and actively participate in code reviews and cross-team standardization. Requirements include 4+ years of Ruby experience; experience with MySQL and/or DynamoDB; familiarity with CI/CD and delivery systems (GitHub Actions, Travis, Jenkins); API design and distributed systems knowledge; experience using Datadog or similar log aggregation tools; and a customer-first mindset in incident management, plus a desire to learn and strong team collaboration and communication skills. Bonus skills include JavaScript and React experience, JavaScript build tooling (Webpack/Node.js), SaaS product experience, and AWS stack familiarity (Aurora RDS). The role is restricted to candidates located in Karnataka or Maharashtra, India, with a hybrid in-office schedule that requires some on-site presence; Zendesk emphasizes diversity and inclusion, may use AI screening in candidate evaluation, and offers accommodations for applicants with disabilities or special needs.

The Senior Solutions Consultant at Zendesk is responsible for all technical, solution, and competitive aspects of the sales cycle, targeting Enterprise and Mid-Market executives and convincing C-level and director-level buyers of the software’s technical merits. They serve as the technical bridge between Sales, Marketing, and Product, owning the primary technical relationship with prospects and delivering information onsite, online, and by phone to drive customer happiness. Requirements include 5+ years of mid-market/enterprise software sales, the ability to map RFIs/RFPs to solutions, and strong communication, presentation, and writing skills, with experience in pilots/PoCs and knowledge of web technologies and SaaS; a bachelor’s degree is required, travel is required, and a willingness to work in a fast-paced startup environment with multiple roles is necessary. Desired skills include prior consulting experience implementing enterprise software and deep knowledge of Customer Service Software, ITSM, CCaaS, data warehousing, and business intelligence. Zendesk offers a hybrid work model, emphasizes fairness and inclusion, may use AI screening in applicant evaluation, and is an equal opportunity employer that provides accommodations for applicants with disabilities.

Zendesk is hiring an engineering leader to run Agent workspace software teams for the Support product, focusing on frontend infrastructure and the agent experience. The role involves leading and growing multiple engineering teams, partnering with Product Management on a shared vision and roadmap, and ensuring reliability and operational excellence. Required experience includes at least 10 years in software development, frontend tech experience (JS/TS/React/Redux), and 2+ years as an engineering manager with strong cross-functional collaboration. Preferred qualifications include leading cross-discipline teams (Feature dev, DevOps, Test) and defining SLIs/SLOs, with a tech stack spanning Javascript, Typescript, React, Ember, Java, and Ruby on Rails. Applicants must be located in Karnataka or Maharashtra, India, and Zendesk highlights its commitment to diversity and inclusion, accommodations, and hybrid work options, along with noting potential AI screening.

The position is a Business Development Representative for Zendesk’s EMEA region, focused on sales development to build the sales pipeline and drive new business through outbound prospecting and engagement with both new accounts and existing customers. You will manage a busy outbound pipeline, generate high-value opportunities targeting startups, unicorns, and enterprise companies, and creatively source leads using social tools while delivering an exceptional customer experience. Requirements include at least six months in a sales-related role, a passion for consultative SaaS sales, strong communication, a can-do attitude, English and Spanish fluency, and a hybrid Lisbon-based work arrangement. Zendesk offers a supportive environment with leadership and a dedicated buddy, flexibility to work from home and office, and a manager-determined hybrid schedule to maximize collaboration. The company emphasizes equal opportunity, diversity and inclusion, may use AI in screening, and provides accommodations for applicants with disabilities, with information available through linked careers and EEO resources.

Zendesk aims to power exceptional service globally and believes every interaction is an opportunity to make a human connection. They are seeking an Enterprise Account Executive with a proven B2B SaaS track record to grow enterprise accounts, build relationships, and expand Zendesk’s offerings. Responsibilities include driving top-line revenue with new enterprise acquisitions, cross-selling to existing customers, managing relationships, using data to prospect and retain, creating territory plans, and leading complex multi-month deals with executive sponsorship. Qualifications include a BA/BS, 8+ years in cloud/software B2B sales or solution engineering with a consistent quota performance, experience selling to VP/C-level executives, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus ability to travel. Zendesk emphasizes hybrid work, inclusion and equal opportunity, notes that AI may screen applications, and provides accommodations for applicants with disabilities.

The Technical Architect will develop customized technical solutions aligned with customers' business objectives and own end-to-end delivery of Zendesk-based contact center implementations after understanding functional and technical requirements. They will configure services and deploy resources in customers' AWS accounts (Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3, and more), lead multi-resource technical projects, mentor junior colleagues, and translate business objectives into technical solutions with expert recommendations and defined execution. They will collaborate with Zendesk Professional Services teams across engagements as the lead technical solution designer, lead or participate in design and configuration workshops, produce Technical Design Documents and Zendesk Custom App Specifications, and support development and testing with QA Analysts. They will maintain ongoing communication with Engagement Managers about project status, manage multiple projects concurrently, handle high-profile escalations, support pre-sales by gathering requirements and providing solutions and estimates, and maintain Zendesk product expertise for the Contact Center to lead technical discussions and propose enhancements. Qualifications include a Bachelor’s Degree or equivalent with at least 3 years in consulting or programming, mandatory Amazon Connect experience, 3+ years building and deploying complex cloud-based solutions, familiarity with backend languages (Java, C#, Node.js, Python, PHP), AWS experience and RESTful APIs, SaaS familiarity, strong communication, and hands-on coding with AWS Lambda and Python; Zendesk also emphasizes its hybrid work model and commitment to diversity and inclusion with accommodations available.

- The Solutions Architect will be the primary technical expert in the pre-sales process, partnering with the Contact Center Platform Architecture team and potential customers to design and scope customized Zendesk-based solutions that secure new professional services engagements. - Responsibilities include leading pre-sales technical scoping, analyzing customer requirements, recommending optimal use of Zendesk products, creating detailed professional services estimates and proposals, articulating complex technical concepts to diverse audiences, maintaining deep technical expertise across Zendesk’s Contact Center product suite, and collaborating with Professional Services to ensure a smooth transition from sales to delivery. - Qualifications require 3+ years of customer-facing experience (preferably in technical support or consulting), 3+ years building, migrating, and deploying complex cloud-based solutions, experience implementing and supporting AWS environments with Amazon Connect as a must-have, the ability to translate business objectives into a comprehensive technical solution and estimate, and exceptional communication skills. - The role is hybrid, with in-office presence required part of the week and a schedule determined by the hiring manager, blending onsite collaboration with remote flexibility. - Zendesk emphasizes a fulfilling and inclusive workplace, with commitments to diversity, equity, and inclusion, transparency about AI screening, equal opportunity employment, accommodations for applicants with disabilities, and a contact for accommodation requests.

The Services Consultant will own end-to-end technical delivery for customers, from requirements gathering to go-live, ensuring solutions are technically sound and aligned with business goals. Responsibilities include serving as a Zendesk Contact Center subject matter expert, leading design workshops, producing Technical Design Documents, configuring AWS resources (Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3, and more), collaborating with cross-functional teams, conducting client training, and maintaining regular project communications with Engagement Managers. Qualifications include 3+ years of customer-facing experience (preferably technical support or consulting), mandatory Amazon Connect experience, 3+ years building/migrating complex cloud solutions, experience implementing and supporting AWS environments, automation and integration experience across contact centers, strong coding skills with AWS Lambda and Python, and a passion for hands-on work. The role is hybrid, designed to balance in-person collaboration with remote work, requiring partial on-site attendance at a local office with schedule details determined by the hiring manager, within Zendesk’s culture of work-life balance, diversity and inclusion, and social impact. Zendesk is an equal opportunity employer that may use AI screening, provides accommodations for disabilities on request, and offers information about EEO rights and diversity initiatives.

SmartBear emphasizes quality-driven software and SmartBearAI, trusted by over 16 million developers and 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Director, IT Enterprise Applications reports to the VP of Global IT and leads the strategy, architecture, and delivery of SmartBear’s enterprise applications (ERP, CRM, HRIS, GTM), partnering with senior leaders to translate business needs into scalable technology solutions. The role acts as the solution architect across the enterprise ecosystem, ensuring seamless integrations among Salesforce, NetSuite, BambooHR, Marketo, and other GTM systems, while leading large-scale initiatives, post-merger integrations, and platform migrations, and establishing architectural standards and data governance. Responsibilities include day-to-day ownership for reliability, security, and compliance; championing user enablement and change management; mentoring the IT Applications team; and stepping in hands-on to resolve critical issues as needed. Requirements include 10+ years of IT experience with 5+ years leading enterprise applications in global environments, deep expertise in GTM systems, cloud ERP, API-driven integrations, and data architecture, strong business acumen, and executive communication; compensation ranges from $155,000 to $160,000 base, with potential bonuses and equity as part of a total rewards package and hybrid work options.

Zendesk is seeking a Staff Software Engineer for its AI Integrations team in Melbourne to build intelligent integrations that connect Zendesk to AI ecosystems like Microsoft Copilot, Google Gemini, Slack, and Atlassian Rovo, enabling customers to search knowledge, create and update tickets, extract context, and automate workflows inside partner environments. The role involves designing and deploying resilient, scalable, and secure LLM-powered integrations, owning architectural decisions across the stack, refining APIs with backend and frontend engineers, mentoring engineers, partnering with Product and Design to deliver usable, high-performance features, and championing engineering best practices such as automated testing, CI/CD, and observability. Requirements include 8+ years building distributed applications, Go expertise or equivalent, strong JavaScript/TypeScript and React skills, experience with API boundaries (REST, GraphQL, event-driven), proven work with LLM APIs, a high bar for software quality, mentoring ability, a pragmatic product mindset, and excellent communication. Bonus points go to experience integrating with Jira/Slack/Shopify/MS Teams, agentic workflows or LLM automation, and building developer tools to boost productivity. The tech stack features Go and TypeScript, React-based frontends, AWS, Spinnaker deployments to Kubernetes, and data stored in Aurora/MySQL, DynamoDB, and S3; the role offers hybrid work with a Melbourne hub office requirement, a strong engineering culture and learning budget, competitive compensation, and Zendesk’s commitment to fairness, with accessibility accommodations and AI screening where applicable.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The company’s products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, with customers including Fortune 500 firms and NASA. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, driving cross-sell and expansion, and advocating for customers to product and engineering teams. The role involves developing strategic sales plans, qualifying leads, building executive relationships, negotiating contracts, forecasting, and collaborating with channel, marketing, product, and customer success to ensure client satisfaction, while staying informed on industry trends. You will build sales strategies for designated territories or named accounts, serve as the main contact and escalation point, run strategy plays to identify opportunities, and manage complex sales cycles with cross-functional collaboration, including travel to meet clients as needed.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - The company aims to unleash team potential with products like Jira Software, Confluence, and Jira Service Management, used by the Fortune 500 and organizations such as NASA, Audi, Deutsche Bank, and more. - The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, and achieving revenue targets, while advocating for customers by feeding feedback to product and engineering in collaboration with Channel Partners and others. - In this role, you develop and execute strategic sales plans to maximize expansion and customer success, qualify leads, build relationships with executives, understand needs, present solutions, negotiate, close deals, and provide accurate forecasts. - You will stay updated on industry trends, travel as needed, build territory or named account strategies, serve as the main contact or escalation point, run strategy plays, manage complex sales cycles, and collaborate cross-functionally with Channel, Marketing, Product, and Customer Success to drive outcomes.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. Their software helps teams organize, discuss, and complete work, with flagship products Jira Software, Confluence, and Jira Service Management, used by Fortune 500 companies and organizations like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role involves managing a portfolio of mid-sized customers, identifying cloud-first and expansion opportunities, nurturing relationships, and hitting revenue targets, while acting as a strong customer advocate by feeding feedback to product and engineering teams in collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. Responsibilities include developing and executing strategic sales plans, qualifying leads, presenting and negotiating contracts, closing deals, building executive relationships, understanding client needs, and providing accurate forecasting to management, while staying informed on industry trends to maintain a competitive edge. The role requires building territory or named-account sales strategies, serving as the main Atlassian contact and escalation point, running strategy plays to identify opportunities and foster long-term customer relationships, and working cross-functionally with Channel sales to execute these plans, including travel as needed.

Atlassian offers flexible work options (office, home, or hybrid) with a distributed-first culture, hiring globally where they have a legal entity, and conducting virtual interviews and onboarding; the role is fully remote but based in Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a strategic advisor and technical consultant to customer decision-makers while guiding the delivery and governance with cross-functional teams. The position requires both business acumen and technical fluency, with proven expertise in delivery management, DevOps, QA/testing, or engineering, and experience shaping cloud strategies and enabling adoption of cloud features (including AI), while understanding data movement, system integration, and migration success or failure. Responsibilities include end-to-end migration strategy, risk management, technical architecture, trusted advisor duties, delivery excellence, accountability, stakeholder and escalation management, industry insight, and proposing innovative solutions. The role emphasizes governing the migration lifecycle from discovery to go-live, with clearly defined milestones, proactive risk management, measurable outcomes, and effective communication with senior leadership to guide decisions and meet customer objectives.

Atlassian offers flexible, distributed work with global hiring and virtual onboarding, and this role is fully remote but based in Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest customers through cloud migrations, acting as a strategic advisor and technical consultant while coordinating delivery and governance across cross-functional teams. The position requires blending business acumen with technical fluency and focuses on enabling adoption of cloud features, including AI, by shaping customer cloud strategies and understanding data movement and system integration. Key responsibilities include end-to-end migration strategy, risk readiness assessments and remediation, and technical architecture decisions around APIs and automation, while serving as a trusted adviser to senior leadership with data-backed guidance. It also covers delivering the migration lifecycle from discovery to go-live, driving accountability and stakeholder communications, managing escalations, and staying ahead of industry trends to offer innovative solutions.

Atlassian supports a flexible, distributed-first work model that lets staff work from an office, home, or a mix, and hires in any country where it has a legal entity. The role is remote and based anywhere in Poland, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Principal Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations and acts as a trusted strategic advisor and technical consultant to senior customer decision-makers while coordinating with cross-functional teams such as Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. Responsibilities include end-to-end migration strategy, risk readiness assessments and remediation, technical architecture and APIs/webhooks automation, governance of the migration lifecycle, and ensuring disciplined delivery from discovery to go-live with clear accountability and stakeholder communications. The role requires proven expertise in developing customer cloud strategies, enabling adoption of cloud features (including AI), understanding data movement and system integrations, and staying ahead of industry trends to propose innovative solutions.

Atlassian supports flexible, distributed-first work and can hire globally where it has a legal entity; this remote role can be based anywhere in Poland, with virtually conducted interviews and onboarding. The Principal Enterprise Delivery Manager will guide Atlassian’s largest, most complex customers through their cloud transition, acting as a strategic advisor and technical consultant and leading the delivery and governance of large-scale cloud migrations. The role requires a blend of business acumen and technical fluency, collaborating with executives across Sales, Solutions, Support, Product Management, Channel Partners, and Engineering to navigate architectural decisions, risk, performance guardrails, and adoption planning, including AI features. Core responsibilities include end-to-end migration strategy, migration readiness assessments and remediation, understanding APIs, webhooks, and automation, serving as a trusted advisor, governing the migration lifecycle, ensuring accountability, and managing stakeholder communications and escalations, plus team leadership and enablement. It favors a data-driven, consultative mindset and staying ahead of industry trends to propose innovative solutions that drive successful cloud adoption for Atlassian’s strategic customers.

At Atlassian, the company seeks an internationally experienced privacy attorney to join as Director of Privacy - GTM and Trust for the EMEA region, reporting to the Lead of the GTM and Trust team. The role offers flexible work arrangements (office, home, or hybrid) and can hire in any country where Atlassian has a legal entity. Responsibilities include providing expert privacy counsel to GTM and Trust across the customer lifecycle—pre-sales content, global privacy law compliance, cloud migrations, and support for strategic privacy negotiations. It also involves direct customer engagement to address EMEA-specific privacy needs, tailoring guidance to local business practices and cultural nuances. Additional duties include advising on emerging global privacy laws, preparing practical responses, and collaborating cross-functionally with Legal, Sales, Trust, Engineering, Product, Security, People, and IT to embed privacy considerations into business initiatives and roadmaps.

Atlassian is seeking an internationally experienced Privacy attorney to join as Director of Privacy - GTM and Trust in the EMEA region, reporting to the Lead of the GTM and Trust team. Atlassians can choose where they work—office, home, or a hybrid arrangement—and hires can be in any country where the company has a legal entity. Responsibilities include providing expert privacy counsel to GTM and Trust teams through the customer lifecycle, aiding pre-sales content, ensuring compliance with global privacy laws, and supporting cloud migrations and privacy negotiations. The role involves directly engaging with customers to address EMEA-specific privacy needs and adapting guidance to local business practices and cultural nuances. It also entails advising on the impact of emerging global privacy laws and collaborating cross-functionally with Legal, Sales, Trust, Engineering, Product, Security, People, and IT to embed privacy considerations into initiatives and roadmaps.

Atlassian supports distributed work with flexibility to collaborate from home or offices, conducts all interviews virtually, and hires in any country where it has a legal entity. The Atlassian Intern program offers hands-on technical training, mentorship, social connections, and growth opportunities to prepare students for a successful career, with this role based in the Pacific Time Zone and not eligible for F1/J1 or sponsorship. The paid internship lasts 12 weeks from May/June 2026 to August/September 2026. Atlassian is seeking Product Design Interns to join design teams in Australia, India, and the US, where interns will impact how millions of users collaborate and will be exposed to AI patterns, prototyping, motion, visual design, advanced design systems, user testing, and experimentation. Interns will be mentored by experienced designers, gain real project experience, and experience Atlassian's culture through company-wide and cross-regional programs, with a focus on improving the user experience.

Atlassian operates as a distributed-first company with flexibility to work remotely or from offices, conducts interviews virtually, and hires in any country with a legal entity. The Atlassian Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help students start strong at Atlassian. The Product Design Intern role must be based in the Pacific Time Zone, and it is not eligible for F1/J1 visas or any sponsorship. The paid internship lasts 12 weeks from May/June 2026 to August/September 2026. Atlassian is seeking Product Design Interns in Australia, India and the US to influence how millions of users collaborate, learn from top designers about AI patterns, prototyping, motion and visual design, and experience Atlassian's culture through cross-regional programs.

This role is for a Sales Development Analyst on Zendesk's Global Go-to-Market Sales Development Operations team, serving as the analytical and strategic partner to the North America and LATAM Sales Development Leadership team to optimize top-of-funnel motion and align the SDR engine with global pipeline goals. The ideal candidate is a detail-oriented, data-driven problem solver with excellent analytical skills, a solid understanding of the sales development function and top-of-funnel operations in SaaS, and a track record of leveraging AI and automation to accelerate growth while translating performance data into actionable coaching insights. Core responsibilities include strategic analytics and ROI reporting for SDR/BDR teams and leadership, AI/automation strategy and deployment, workflow management with cross-functional alignment (Revenue Ops, Marketing, Systems), best-practice scouting, data quality hygiene, and frontline support for SDRs. Qualifications include 1+ years in Sales Operations, Sales Development Operations, or similar analytics roles, high proficiency with Salesforce, Tableau, Looker, Snowflake, experience with Sales Engagement platforms (Groove, Outreach), data enrichment tools (ZoomInfo, Lusha), and knowledge of integrating AI into GTM workflows, plus strong Google Workspace skills and SQL knowledge. The US base salary ranges from $71,000 to $107,000 with possible bonus or benefits, the role is hybrid with in-office requirements part of the week, and Zendesk is an equal opportunity employer that may use AI in screening applications while offering accommodations for applicants with disabilities.

Zendesk is hiring a Public Sector Solutions Consultant to transform government agencies’ CX/ES using its AI-powered Resolution Platform in the SLED space, challenging outdated contact centers and enabling smarter, scalable service. The role involves leading technical and business discovery, architecting AI-driven CX/ES solutions, driving end-to-end technical engagement, and integrating secure, scalable workflows across Zendesk APIs and major cloud platforms while collaborating with Sales, Product, Engineering, and Customer Success. You’ll measure ROI with Zendesk analytics, champion AI adoption, and influence the product roadmap by sharing insights to stay ahead of evolving CX/ES technology. Requirements include 3+ years in presales/solutions consulting in SaaS/CX/CCaaS/AI, experience designing pilots/POCs, understanding of AI technologies, domain expertise in CCaaS/ITSM/BI, strong storytelling and communication skills, a bachelor’s or equivalent, and willingness to travel. The US OTE ranges from $119k to $179k (80/20 base/commission) with potential bonuses, and Zendesk emphasizes fairness, diversity and inclusion, hybrid work, and reasonable accommodations, including AI screening where applicable.

Zendesk is a leading tech company focused on customer experience software, and the role is Program Manager, Product Development for the Zendesk Platform, collaborating with Product Management and Engineering to drive cross-product initiatives and bring new products to market. The role acts as the glue coordinating with Marketing, Localization, Alliances, Advocacy, Customer Success, Legal, Finance, and Sales to ensure on-time delivery of engineering programs, while guiding roadmaps, dependencies, and commitments across teams. Responsibilities include identifying and mitigating risks, owning regular program status reporting, facilitating meetings and ceremonies, building strong relationships, and continuously improving processes to simplify operations. Basic qualifications include proven program or technical project management experience with cross-functional delivery, the ability to independently drive activities using established processes, experience with agile tools (Jira, Confluence, Trello, etc.), understanding of organizational dynamics, and strong problem-solving, communication, and facilitation skills. Preferred qualifications include prior software company experience releasing product features, familiarity with OKRs or similar frameworks, the ability to build buy-in and governance, experience aligning with PMs and EMs, and a hybrid-working arrangement; Zendesk is an equal opportunity employer with privacy notices and accommodations for applicants, and may use AI in screening.

Zendesk is seeking a Commercial Account Executive to expand its footprint in Denmark’s commercial segment (250–1,500 employees) and drive net-new business by connecting Danish organizations to Zendesk’s AI-powered CX platform. The role involves owning the full sales cycle, developing new business, growing and retaining existing accounts, articulating the value of AI-first CX, and collaborating with Solution Consulting, Marketing, Customer Success, and Partner teams. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market sector with a proven quota attainment, Danish and English fluency, strong negotiation and storytelling skills, deep understanding of AI and modern CX, proficiency with AI-enabled sales tools and CRM (Salesforce preferred), and experience with complex, consultative sales processes (e.g., MEDDPICC). The role is based in Denmark and can be hybrid or fully remote, joining a collaborative, high-impact sales team focused on customer success, innovation, and growth. Zendesk emphasizes diversity and inclusion, may use AI or automated decision systems for screening, and provides accommodations; it is an equal opportunity employer.

Zendesk is seeking a Commercial Account Executive to drive net-new business and expand its AI-powered CX platform in Finland and Iceland, with the role based in Denmark and allowing hybrid or fully remote work. The candidate will own the full sales cycle—from prospecting to closing—across Finland’s and Iceland’s commercial sectors, while building pipelines and expanding Zendesk adoption in multiple industries. Responsibilities include growing and retaining accounts by deepening relationships, articulating AI-driven value, leveraging AI tools, and collaborating with Solution Consulting, Marketing, BDR/SDR, Customer Success, and Partners to deliver seamless experiences. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market space with a track record of meeting quotas, Finnish and English fluency, strong negotiation and storytelling skills, and experience with CRM tools and value-based methodologies (e.g., MEDDPICC). Zendesk emphasizes inclusivity and equal opportunity, notes that AI may be used in screening, and supports flexible hybrid or remote work as part of its diverse, inclusive culture.

Zendesk is hiring a Director of GTM Operations to oversee Compensation Operations and Strategic Business Operations, driving GTM strategy and alignment across Sales, Marketing, Customer Success, and Finance. The role involves designing scalable, data-driven operating models and leading end-to-end compensation operations (annual planning, quota deployment, territory mapping, and payouts) along with governance and automation to support GTM goals. In Strategic Business Operations, the person will co-lead annual GTM planning (headcount, capacity, segmentation, territory design), drive large initiatives like territory realignment and market expansion, and ensure cross-functional execution with documented SOPs and elimination of bottlenecks. Qualifications include 8–12+ years in GTM Operations or related fields, deep compensation operations expertise, strong analytics and planning/forecasting skills, and familiarity with tools such as Salesforce, Xactly, Looker/Tableau, Clari, and Excel/Sheets. The position offers a US base salary range of $170,000–$256,000 with potential bonuses and benefits, and Zendesk notes its hybrid work model, commitment to diversity and inclusion, AI screening practices, and accommodations for applicants.

Figma is growing its team to make design accessible, enabling ideas to become products through brainstorming, prototyping, translating designs into code, and AI-driven iteration, with real-time collaboration from anywhere. The Product/Technical Enablement role—within Global Sales Enablement under the CRO—will own building scalable enablement programs that educate AEs, ISRs, Sales Leaders, and Solutions Consultants on Figma’s products, linking Product, Product Marketing, and Sales. Responsibilities include establishing a global operating rhythm, tailoring programs for different roles, geographies, and segments, and partnering with field enablement to optimize onboarding and ramp. Candidates should have 4+ years in sales enablement or onboarding, strong project management, curriculum design experience, and the ability to operate in a fast-paced environment; bonus points for customer-facing experience, familiarity with Figma, or MEDDPICC. The role offers a base salary range for SF/NY hubs of $122k–$260k plus equity and benefits, with remote options and location-based pay, and Figma commits to equal opportunity, accommodations for disabilities, camera-on interviews, and in-person onboarding.

Figma is expanding its Global Sales Enablement team with a new Product/Technical Enablement role that connects the product roadmap with global go-to-market teams and educates AEs, ISRs, Sales Leaders, and Solutions Consultants. Reporting to the CRO, the role will own building and programming scalable, role-specific enablement programs at the intersection of Product, Product Marketing, and Sales, including onboarding and training on product capabilities to support rapid product velocity. Responsibilities include building stakeholder relationships, assessing and improving current enablement, establishing a global operating rhythm across roles/geographies, partnering with PM/Product to create compelling content, and introducing new learning modalities like microlearning and on-demand content. Requirements include 4+ years in sales enablement/onboarding, strong organizational/project management skills, the ability to operate in a fast-paced environment, and experience designing scalable curricula; nice-to-haves include customer-facing experience, familiarity with Figma products, and knowledge of sales methodologies like Command of the Message or MEDDPICC. The role offers a base salary range for SF/NY hubs of $122,000–$260,000 with remote roles localized by location, plus equity and benefits, a commitment to diversity and accommodations, and notes that candidates may need to keep cameras on during video interviews and attend in-person onboarding; applicants are encouraged to apply even if their experience isn’t a perfect match.

Appfire champions a flexible, remote-first culture that lets people choose how they work, balance their lives, and pursue growth through learning and internal mobility with a global team. The company is seeking a Marketing Campaign Manager to plan and execute integrated, multi-channel campaigns across Marketing, Product, and Sales, guiding strategy from planning to optimization in an agile environment. The role encompasses campaign strategy and planning, cross-functional collaboration, performance analytics, lead management, and budget oversight, with a focus on multi-touch journeys and KPI-driven decisions. Appfire is a 850+ employee, 28-country organization with a strong channel partner network, CSR initiatives through Appfire Town and Pledge 1%, and security certifications (ISO 27001/27017, SOC 2). The firm is recognized with multiple awards, serves over 20,000 customers including Fortune 500 companies, and maintains an equal opportunity employment policy.

Appfire promotes a flexible, remote-first culture where employees choose where and how they work, balance life with flexible time off, and access ongoing learning and internal mobility to grow. They are hiring a Marketing Campaign Manager who will plan and execute high-impact, multi-channel campaigns across Marketing, Product, and Sales, shaping strategy and optimizing tactics in an agile environment. Responsibilities include campaign strategy and planning, developing briefs and journey maps, cross-functional collaboration, tracking performance, lead management, and budget oversight. Qualifications include 5+ years in marketing with 3+ in campaign/demand generation, experience with multi-channel programs, strong Martech/analytics skills, and a preference for B2B SaaS. Appfire is 850+ employees across 28 countries with robust benefits, CSR via Appfire Town, ISO and SOC certifications, a trusted security program, and a recognized culture with multiple awards, plus an Equal Opportunity employer.

Appfire is a remote-first company that lets you choose where and how you work—home, offices, or travel—supported by resources to stay productive. It emphasizes balancing work and life with flexible time off and a culture of trust, plus growth on your terms through online learning, leadership programs, internal hackathons, and internal mobility. The role is Senior Software Engineer for Jira Cloud apps built on Atlassian Forge, responsible for designing, building, and maintaining features in React + TypeScript, owning end-to-end product areas, collaborating with product managers and designers, and mentoring others. Requirements include 5+ years as a frontend or full-stack engineer, strong TypeScript/React, cloud/serverless experience, REST APIs, CSS/SCSS, build tools, Git, and Agile, with nice-to-haves such as Atlassian Forge/Connect, testing frameworks, and AWS, plus a proactive, communication-oriented approach. Benefits and company info include equity, a 50€ monthly work-from-home stipend, Appfire University, 25 days of PTO, reduced summer hours, private healthcare, annual sports allowance, three CSR volunteering days, ISO/SOC certifications, and a strong commitment to equal opportunity.

The role is a Customer Success Manager who orchestrates the end-to-end customer lifecycle—from onboarding to value-based renewals and expansions—by linking the customer’s objectives to our solution. The job covers post-sales management across a portfolio of strategic accounts, with the primary objective of building trust-based relationships that drive adoption, retention, and account expansion. Key collaboration includes cross-functional teams—New Business, Implementation, Professional Services, Customer Success, Account Management, and Marketing—each contributing to retention, NDR, adoption, ARR growth, and CSAT. Responsibilities include managing a portfolio through onboarding, adoption, and renewal planning; coordinating trainings and executive reviews; monitoring health signals and mitigating churn; and driving cross-sell and upsell with the AM. They also optimize workflows and reporting to increase adoption and executive visibility, and use the Before–Negative Consequences–After–Positive Outcomes framework for consultative discovery that links challenges to measurable results.

- The role is Senior ITSM Technical Consultant, an architect who designs ITSM solutions using Jira Service Management, Assets, Assets Data Manager, and Opsgenie, with room to expand to new platforms as the company grows. - The week involves discovery, whiteboarding, and deep configuration to create integrations and proposals that win client trust, guiding engagements from start to finish and improving the playbook. - You will collaborate with clients to gather requirements, advise using ITIL-based ITSM/ESM best practices, develop high-level architecture, and tailor delivery approaches, including adapting to client needs. - You will configure advanced technical solutions such as assets management, system integrations, and automation, and support practice development, upskilling, and exploration of emerging products like ServiceNow; you will also contribute to pre-sales and travel for key meetings. - In delivery, you will configure Atlassian solutions (portals, workflows, automation, asset schemas, API connectors), implement core ITIL processes (requests, incidents, changes, problems), deploy more advanced ITSM systems around assets or event/incident management with Opsgenie/Assets, integrate with REST APIs, and occasionally manage migrations.

Tempo serves 30,000+ customers worldwide, including a third of Fortune 500, offering a suite of integrated time management, resource planning, budgeting, roadmapping, and program management tools that help teams deliver value. The company seeks a Senior Accountant with CPA certification and audit experience to oversee accounting functions, ensure regulatory compliance, and support audits. Key duties include leading month-end and year-end closes, coordinating internal and external audits, ensuring GAAP-based financial reporting, maintaining the general ledger and internal controls, and driving process improvements while mentoring junior staff. Requirements are a Bachelor's in Accounting/Finance, CPA, 5-7 years of accounting experience with at least 3 in audit or public accounting, strong GAAP and financial reporting skills, ERP/Accounting software proficiency, and advanced Excel; preferred qualifications include corporate multi-entity experience, foreign entity consolidation, tax knowledge, and internal control frameworks. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, and an inclusive, equal-opportunity culture; resumes should be submitted in English.

Atlassian seeks a Senior Product Marketing Manager to drive acquisition, adoption, and expansion of Jira Service Management and Service Collection within the existing customer base. The role involves implementing marketing campaigns across all funnel stages for both SMB and enterprise customers, in collaboration with Product Management and demand generation, with messaging tailored to each target buyer. You will influence the go-to-market strategy for ITOM capabilities and shape end-to-end campaigns, including product-led and sales-led initiatives, by partnering with stakeholders across the service management business. Responsibilities include crafting messaging and positioning for campaigns, developing GTM for Service Collection ITOM, and creating high-impact content for technical audiences, while working with Demand Generation to drive new sign-ups and qualified leads. You will serve as the voice of the customer, conducting market and customer research to inform product direction, messaging, and campaign strategy, and develop deep understanding of target audiences, jobs-to-be-done, pain points, and effective outreach.

Atlassian is hiring a Senior Product Marketing Manager to drive acquisition, adoption, and expansion of Jira Service Management and Service Collection within existing customers, via marketing campaigns across SMB and enterprise funnel stages. The role collaborates with Product Management and Demand Gen to deliver campaigns grounded in product positioning and messaging tailored to target buyers, and it helps shape the go-to-market strategy for ITOM capabilities. It entails implementing marketing programs to sustain momentum and growth, including both product-led and sales-led initiatives, shaping campaign narratives, driving awareness and differentiators, and partnering cross-functionally with stakeholders. Responsibilities include crafting compelling messaging and positioning for Service Collection, developing GTM strategies for ITOM with content for technical audiences, and designing end-to-end campaigns. The position also partners with Demand Gen and Performance Marketing to generate new Service Collection sign-ups and qualified leads, serves as the voice of the customer by sharing market insights, becomes an expert on target audiences and jobs-to-be-done, and conducts customer and market research to inform strategy.

Atlassians can choose where they work—office, home, or a combination—giving them more control over supporting their family, personal goals, and other priorities. You can shape Atlassian’s ecosystem by working on high-impact, technically challenging projects with global reach, collaborating with top minds in SaaS, cloud, and developer platforms, and enjoying a flexible, distributed-first culture with comprehensive benefits. The Ecosystem Solution Architecture (ESA) team is a specialist, external-facing group within Ecosystem R&D whose mission is to drive customer and partner success in Cloud through Forge enablement, partnering with strategic customers, marketplace vendors, GSIs, and internal teams to deliver technical solutions and migrate to cloud. In this role you’ll lead hands-on technical engagements to accelerate Forge and Atlassian API adoption, architect and prototype solutions and reference content, provide deep guidance on Forge, APIs, migrations, AI integrations, and influence platform strategy by representing customer and partner voices. Key focus areas include migrating VIP workloads to Cloud and expanding cloud use-cases via Forge, partnering with GSIs on Forge-based solutions, driving architecture and partner engagement for strategic SaaS partnerships, and delivering scalable solution architectures and reusable content to scale ecosystem enablement.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The Ecosystem Solution Architecture (ESA) team is a specialist, external-facing group within Ecosystem R&D focused on driving customer and partner success in Cloud through Forge enablement. You will lead hands-on engagements with enterprise customers, marketplace partners, and global system integrators to accelerate Forge adoption, architect reference architectures, and provide deep technical guidance on Forge, Atlassian APIs, and cloud migrations including AI integrations. You will influence Atlassian’s platform strategy by representing customer and partner voices, identifying gaps, and advocating enhancements to Forge and product APIs, while supporting field teams and driving migrations and seat expansion. You will collaborate with cross-functional teams to deliver scalable solutions and enablement content, mentor junior team members, stay current on AI, cloud, and SaaS trends, and focus on VIP customers, GSIs, and partner engagements to scale ecosystem growth.

Atlassian supports flexible work locations and hires globally, aligned with a mission to unleash every team’s potential. They’re investing in GenAI products—intelligent, conversational systems using retrieval-augmented generation, entity/user understanding, semantic search, and agentic interactions—to redefine how users discover information. They seek a Senior Machine Learning Manager (M60) to lead an end-to-end GenAI product initiative, turning state-of-the-art LLM capabilities into intuitive, high-value experiences. The role includes owning end-to-end product development and defining system architecture across retrievers, rankers, orchestration layers, prompt templates, and feedback, in collaboration with product and design. It also involves building and mentoring a cross-disciplinary team, fostering E2E ownership, and driving strategy to scale inference, improve performance, and uphold data quality, grounding, and responsible AI practices.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally, united by a mission to unleash every team’s potential. The company is investing deeply in GenAI products that combine retrieval-augmented generation, entity/user understanding, semantic search, and agentic interactions to redefine how users discover information. They are seeking a Senior Machine Learning Manager (M60) to lead end-to-end GenAI product development, including LLM-powered products and system architecture across retrievers, rankers, orchestration, prompts, and feedback. The role involves building and growing a cross-disciplinary team, fostering end-to-end ownership, and mentoring engineers and scientists to move from prototype to production with delightful, fast, grounded user experiences. It also entails driving strategy and execution—shaping the GenAI search roadmap, partnering with platform and infra teams to scale inference, integrating usage signals, and championing data quality, grounding, and responsible AI practices.

Atlassian offers flexible, distributed work with virtual interviews and onboarding, hiring globally where they have a legal entity. The company’s Teamwork Collection, including Confluence, aims to enable AI-native collaboration and knowledge management, with the Editor Platform leading AI-powered editor experiences. The role is a high-craft design leadership position focused on delivering a consumer-grade editor experience and innovative AI interaction patterns, guiding a team of product and content designers. Responsibilities include mentoring, managing multiple workstreams, collaborating with Engineering, Product Management, and Research, and aligning with stakeholders to drive cohesive end-to-end experiences. Additional duties involve defining conceptual models, championing design best practices and inclusive design, maintaining alignment across teams, and leading through change and ambiguity to ensure timely delivery.

Atlassian offers flexible work options (office, home, or hybrid) and hires worldwide where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. Its Teamwork Collection, including Confluence, aims to enable AI-native collaboration, productivity, and knowledge management across tech and business teams. The role centers on leading design for the Editor Platform, building AI-powered editor experiences across the portfolio to deliver a consumer-grade experience and innovative AI-based interaction patterns. Responsibilities include managing and mentoring a team of product and content designers, guiding multiple workstreams, collaborating with Engineering, Product Management, and Research, and maintaining alignment with stakeholders to deliver cohesive end-to-end experiences. The position emphasizes promoting design best practices, inclusive design, and pattern adoption, coaching the team, fostering cross-functional trust, and leading through change to ensure high-quality, impactful outcomes.

Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first approach; the role is remote but based in the UK or Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a reliable strategic advisor and technical consultant to customer decision-makers while overseeing delivery and governance. The role requires business acumen and technical fluency, with experience shaping customer cloud strategies and enabling adoption of cloud features (including AI), along with a deep understanding of data movement, system integration, and migration outcomes. Responsibilities include leading end-to-end migration strategy, risk management with readiness assessments and remediation recommendations, and technical architecture involving APIs, webhooks, and automation, while governing the migration lifecycle from discovery to go-live with cross-functional coordination (Sales, Solutions, Support, Product Management, Channel Partners, and Engineering). Additional duties encompass stakeholder management, escalation handling, driving accountability and milestone-based progress, staying ahead of industry trends, and proposing innovative solutions to business challenges.

At Atlassian, employees can work from anywhere with virtual interviews and onboarding as part of a distributed-first approach, and this role is remote but must be based in the UK or Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a strategic advisor and technical consultant to customer decision-makers while governing the migration program. You’ll collaborate with cross-functional teams (Sales, Solutions, Support, Product Management, Channel Partners, Engineering) to navigate architecture decisions, risk mitigation, performance guardrails, and adoption planning, ideal for someone who thrives at the intersection of strategy, data, and execution with cloud and AI adoption experience. You should understand how data moves, how systems integrate, and what makes migrations succeed or fail, identifying challenges and implementing solutions to guide customers to Cloud. Key responsibilities include Migration Strategy, Risk Management, Technical Architecture, Trusted Advisor, Delivery Excellence, Accountability, Stakeholder Management, Escalation Management, Industry Insight, and proposing innovative solutions.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company; the role is remote but based in the UK or Poland. The Senior Enterprise Delivery Manager leads Atlassian’s largest, most complex cloud migrations, acting as a strategic advisor and technical consultant to customer decision-makers while guiding delivery and governance. You will collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning. The role is ideal for someone at the intersection of strategy, data, and execution, with proven expertise in developing customer cloud strategies and enabling the adoption of cloud features (including AI), and a deep understanding of data movement, system integration, and migration success. Responsibilities include migration strategy, risk management via readiness assessments and actionable remediations, technical architecture involving APIs, webhooks, and automation, serving as a trusted advisor to senior leadership, governing the migration lifecycle from discovery to go-live, driving accountability and stakeholder communications, escalation management, industry insight, and proposing innovative solutions.

Atlassian supports a flexible, distributed-first work model with virtual interviews and hiring in every country where it has a legal entity. The Intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to launch students into a successful career, and it is preferred to be co-located in Seattle or the Pacific Time Zone. The PhD Research Intern role sits in the Machine Learning Research team, focusing on advanced ML/AI technologies such as large language models, Generative AI, conversational agents, and AI optimization to address enterprise problems. Interns will gain hands-on experience in both foundational research and practical applications, contributing to training, evaluation, and optimized inference of AI models used by millions of customers. Responsibilities include collaborating cross-functionally to design and evaluate experiments, curating large datasets, continuing training and alignment of LLMs for specialized tasks, evaluating algorithms, and contributing to publications.

Atlassian is a distributed-first company that conducts all interviews virtually and hires in any country where it has a legal entity. The intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to set students up for success. The role, preferably co-located in Seattle or the Pacific Timezone, is a PhD Research Intern on Atlassian’s Machine Learning Research team focusing on large language models, Generative AI, conversational agents, and AI optimization. Interns will gain hands-on experience in both foundational research and practical applications, contributing to the training, evaluation, and optimized inference of AI models used by millions of customers, while collaborating with experienced researchers and engineers. Responsibilities include cross-functional collaboration to design and evaluate experiments, curate and preprocess large datasets, train and align LLMs for specialized applications, evaluate ML algorithms, and contribute to publications and presentations at internal workshops or top-tier academic venues.

Atlassian supports a distributed, flexible work model with virtual interviews and hiring in any country where they have a legal entity, with details at go.atlassian.com/distributed. Their Intern program combines hands-on technical training, mentorship, and social connections to help students launch successful, impactful careers at Atlassian. The PhD Research Intern role sits in the Machine Learning Research team, focusing on large language models, Generative AI, conversational agents, and AI optimization to tackle real-world enterprise problems. Interns gain experience in both foundational research and practical applications, including training, evaluating, and optimizing AI models, while collaborating with researchers and engineers to push AI forward. The role emphasizes cross-functional collaboration, data curation, fine-tuning and aligning models for specialized tasks, rigorous evaluation, and opportunities to publish, driving innovation in enterprise AI.

Atlassian operates as a distributed-first company with flexible work locations, conducts all interviews virtually, and hires in any country where it has a legal entity. The Atlassian Intern program blends hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set interns up for a successful career. The PhD Research Intern will join the Machine Learning Research team to work on advanced ML/AI technologies, focusing on LLMs, Generative AI, Conversational Agents, and AI optimization for enterprise applications. Interns will gain experience in both foundational research and practical applications, contributing to training, evaluation, and optimized inferencing of AI models used by millions, while collaborating with experienced researchers and engineers. The role emphasizes cross-functional collaboration, data curation and preprocessing, model training and alignment, rigorous experimentation, and opportunities to publish or present at internal workshops or top-tier academic venues.

- Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful and impactful career at Atlassian. - The role is preferred to be co-located in a specified location or in the Pacific Standard Timezone. - Atlassian’s mission is to unleash the potential of every team, with products that help teams worldwide collaborate and accomplish together what cannot be done alone. - They are seeking Machine Learning engineers to advance this mission and increase team productivity across Atlassian’s product portfolio, particularly within the Machine Learning Research team focusing on LLMs, Generative AI, Search, Conversational Agents, and AI Optimization. - Daily responsibilities include designing system and model architectures, conducting rigorous experimentation and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.

Atlassian’s Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to empower students for a successful and impactful career at Atlassian. The role is preferred to be co-located to a location or in the Pacific Standard Timezone. Atlassian’s mission is to unleash the potential of every team, with their tools designed to support collaboration and make work that seems impossible alone, possible together. They are seeking Machine Learning engineers to advance AI/ML across Atlassian's product portfolio, focusing on Large Language Models, Generative AI, Search, Conversational Agents, and AI optimization to boost team productivity. Responsibilities include designing system and model architectures, conducting experiments and evaluations, applying AI/ML to product problems, and contributing to Atlassian Intelligence features.

Atlassians can choose where they work—office, home, or a mix—giving them more control over family, personal goals, and priorities. Atlassian hires in any country with a legal entity, and the role is to develop and execute a sales strategy to grow revenue for Atlassian Service Collection in North Asia. It requires defining a clear territory vision and regularly communicating on funnel, account, territory status, resource needs, challenges, and successes. The role collaborates with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product), represents Service Collection at industry events, and ensures customer satisfaction and retention. It also involves providing accurate forecasts to senior management in Australia, working with Atlassian partners—from large IT service providers to other firms—and being among the first hires of the Singapore-based Solution Sales Executive team for Service Collection.