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Senior Engineering Manager - AI Agents
Zendesk
Germany Not specified Full time - - -

Category:

Unknown

Is remote?:

Yes
Zendesk is seeking a Senior Engineering Manager to lead a Product Engineering team focused on Agentic AI, where the role involves managing cross-functional teams and enhancing the customization capabilities of AI Agents for customers. The manager will oversee a diverse group of engineers and promote a culture of innovation, collaboration, and continuous improvement while also driving product quality and delivery accountability. Ideal candidates should possess strong technical expertise, experience in managing engineering teams, and a commitment to supporting professional development and diversity within the workplace. Zendesk prides itself on fostering an inclusive environment, with a hybrid work model that balances in-person collaboration with remote flexibility. The company emphasizes its dedication to diversity and equal opportunity in hiring practices, encouraging applications from individuals with various backgrounds and abilities.
Executive Assistant
Zendesk
Austin , United States Not specified Full time - - -

Category:

Unknown

Is remote?:

No
Zendesk is seeking a proactive and organized Executive Assistant to support senior leaders, focusing on enhancing operational efficiency and daily operations. Responsibilities include managing complex calendars, coordinating travel, and handling sensitive information with discretion. The ideal candidate should be detail-oriented, resourceful, and possess strong organizational skills while demonstrating a can-do attitude. The position requires 2–4 years of administrative experience, proficiency in Google Workspace, and flexibility to work with leaders across different U.S. time zones. Additionally, the role is hybrid, allowing for both in-office and remote work, and Zendesk emphasizes its commitment to diversity and inclusion in the workplace.
Global Security & Safety (GSS) Intelligence & Response Coordinator - APAC
Zendesk
Pune , India Not specified Full time - - -

Category:

Unknown

Is remote?:

No
Zendesk is seeking a Global Security & Safety Intelligence & Response Coordinator for its Pune office, responsible for gathering intelligence, monitoring threats, and responding to incidents to protect employees and assets. This entry-level role is an opportunity for individuals interested in a career in security within a collaborative team across the Asia Pacific region. The ideal candidate should possess strong interpersonal, communication, and problem-solving skills, along with a proactive mindset and a commitment to learning and development. Preferred qualifications include experience in security operations, intelligence analysis, and familiarity with security systems, along with a relevant bachelor's degree. Applicants must be based in Maharashtra or willing to relocate and work in Pune, and Zendesk emphasizes an inclusive work environment.
Global Security & Safety (GSS) Intelligence & Response Analyst - APAC
Zendesk
Melbourne , Australia Not specified Full time - - -

Category:

Unknown

Is remote?:

No
Zendesk is seeking a Global Security & Safety (GSS) Analyst for their Melbourne office, a junior-level position focused on ensuring the safety of employees and assets across the Asia-Pacific region. The role involves monitoring physical threats, responding to incidents, and producing intelligence reports based on open-source information. Candidates should possess strong interpersonal and communication skills, a customer-centric mindset, and a keen interest in learning about corporate security. Basic qualifications include 1-2 years of relevant experience and proficiency in analytical report writing, while preferred qualifications comprise military or law enforcement experience and knowledge of physical security systems. Zendesk promotes a hybrid work model, emphasizing collaboration in the office while allowing remote work flexibility, and is committed to diversity and inclusion in the workplace.
Public Sector Solutions Architect
GitLab
United States Not specified Unknown - - -

Category:

Solutions Architecture - PubSec

Is remote?:

Yes
GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to empower widespread contributions to software development. The company is hiring a Public Sector Solutions Architect responsible for guiding clients through the sales process, focusing on both technical solutions and business outcomes. This role requires candidates to have experience in technical pre-sales and a strong understanding of modern software development and cloud technologies. GitLab promotes a high-performance culture that values continuous learning and collaboration, aiming to enhance team members' skills and drive efficiency through AI integration. The hiring process is designed to be inclusive, encouraging diverse candidates to apply, while offering competitive compensation and benefits, including equity and professional development resources.
Customer Success Engineer, Onboarding
GitLab
Canada Not specified Unknown - - -

Category:

Customer Success Management

Is remote?:

Yes
GitLab is an open-core software company known for its AI-powered DevSecOps Platform, serving over 100,000 organizations with the mission of enabling collaborative software development. The company emphasizes the integration of AI into daily workflows to enhance productivity and innovation while fostering a high-performance culture that values teamwork and continuous learning. The role of Customer Success Engineer (Onboarding Specialist) involves engaging with new customers, providing technical guidance, and ensuring they realize value from GitLab's products. Ideal candidates should have experience with GitLab use cases, technical proficiency, and strong communication skills to effectively advise customers. GitLab offers a remote work environment, competitive salary ranges, and supports diversity and inclusion in its hiring practices.
Customer Success Architect
GitLab
Canada Not specified Unknown - - -

Category:

Customer Success Architecture

Is remote?:

Yes
GitLab is an open-core software company that offers a comprehensive AI-powered DevSecOps Platform used by over 100,000 organizations. Their mission emphasizes collaboration, allowing everyone to contribute to software development, thereby accelerating human progress. The Customer Success Architect (CSA) role is strategically designed to align GitLab's platform with customers' business objectives, fostering strong relationships and supporting their long-term success. Responsibilities of a CSA include guiding customers through their journey, managing escalations, and ensuring customer satisfaction while promoting adoption of GitLab solutions. GitLab promotes a high-performance culture and prioritizes diversity in hiring, ensuring equal opportunities for all candidates across various backgrounds.
Community Specialist
Lucid Software
Raleigh , United States Not specified Full-time Tier 2 - - -

Category:

Customer Operations

Is remote?:

Yes
Lucid Software is a leading company in visual collaboration, providing products like Lucidchart, Lucidspark, and airfocus to help teams turn ideas into reality. The company values innovation, passion, individual empowerment, and teamwork while promoting a respectful and inclusive culture. Lucid operates as a hybrid workplace, allowing employees to choose between remote work and office settings, which fosters a healthy work-life balance. The role of Community Specialist involves nurturing the user community, driving engagement, and collaborating with internal teams to represent user voices and enhance products. The ideal candidate should possess strong communication skills, interpersonal abilities, analytical thinking, and experience in related fields, with a focus on building connections and managing community strategies.
People Partner Lead (HRBP)
SmartBear
Somerville , United States Not specified Unknown - - -

Category:

HR

Is remote?:

No
SmartBear is seeking a Senior People Partner (HRBP) to align People & Culture initiatives with business goals and support their dynamic team. This role involves partnering with leadership to translate business strategies into actionable people plans, providing coaching on performance management, and boosting employee engagement through data analysis. The ideal candidate will have over 10 years of experience in a senior HR role, a strong understanding of performance management, and excellent communication skills. SmartBear offers a competitive benefits package, a hybrid work model, and a commitment to building an inclusive and positive work environment. The company values ethical practices and social responsibility, striving to improve the technology-driven world while celebrating diversity among its employees.
Associate Product Support Engineer
SmartBear
Bengaluru , India Not specified Unknown - - -

Category:

Customer Support

Is remote?:

No
SmartBear focuses on delivering quality software through its various solution hubs like SmartBear API Hub and AlertSite, which aids teams in automating development and monitoring performance. The Associate Product Support Engineer role involves providing technical assistance to customers and collaborating with development teams to resolve issues, enhancing overall customer satisfaction. Ideal candidates should have 1-2 years of relevant experience, technical proficiency, an eagerness to learn, and a background in a STEM field. SmartBear values its employees by promoting professional growth, fostering a supportive culture, and celebrating diverse experiences. The company is committed to ethical practices and is recognized for its contributions with several industry awards.
Senior Sourcer, Go To Market
Atlassian
Unknown Not specified Unknown - - -

Category:

People

Is remote?:

Yes
As a Senior Sourcer on the Sales and Marketing team at Atlassian, you will be instrumental in attracting top sales and marketing talent to facilitate the company's rapid growth. Your role involves collaborating with recruiters, hiring managers, and business leaders to create innovative sourcing strategies that develop strong candidate pipelines for diverse positions. You will utilize your skills in market mapping and relationship management through both traditional and creative sourcing channels. Atlassian offers flexible work arrangements, allowing employees to choose their work environment, and conducts interviews and onboarding virtually as part of its distributed-first approach. Additionally, you will be responsible for educating the team on sourcing techniques, driving pipeline development, and analyzing data to measure sourcing effectiveness.
Senior Sourcer, Go To Market
Atlassian
New York , United States Not specified Unknown - - -

Category:

People

Is remote?:

No
As a Senior Sourcer on the Sales and Marketing team at Atlassian, you will play a crucial role in sourcing top sales and marketing talent to facilitate the company's growth. You will collaborate with recruiters and hiring managers to develop innovative sourcing strategies aimed at building strong candidate pipelines for various roles. Your responsibilities include leveraging market mapping, research, and relationship management to identify exceptional candidates through both traditional and creative channels. Atlassian offers flexibility in work locations, allowing employees to choose their work environment, and conducts virtual interviews and onboarding as a distributed-first company. Additionally, you will serve as a subject matter expert in sourcing, provide training on techniques, and use data to measure and report on sourcing effectiveness while thriving in a fast-paced environment.
Senior Design Manager, Design Technology
Atlassian
Unknown Not specified Unknown - - -

Category:

Design

Is remote?:

Yes
Atlassian offers flexible work arrangements, allowing employees to choose their work location, whether from home, an office, or a hybrid model, facilitating personal and family responsibilities. They are hiring a Senior Design Manager to lead and enhance their Design Technology practice by managing a team of Design Technologists, focusing on integrating advanced prototyping and AI tooling within the design process. This role requires hands-on technical leadership and collaboration with cross-functional teams to create scalable and inclusive design solutions for Atlassian's user experience. The successful candidate will also establish best practices in design technology, champion inclusive design, and support career development within the design organization. Key qualifications include extensive experience in software product design, a strong understanding of design technology and prototyping, and the ability to effectively communicate and mentor team members, ultimately driving innovation and quality in product experiences.
Senior Design Manager, Design Technology
Atlassian
San Francisco , United States Not specified Unknown - - -

Category:

Design

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether it's in an office, at home, or a hybrid of both, promoting a healthy work-life balance. The Senior Design Manager role focuses on establishing and enhancing Atlassian's Design Technology practice, overseeing a team that integrates design and engineering through advanced prototyping and AI tooling. This position requires both people management and technical leadership to drive innovation and support scalability in design solutions across the Atlassian suite. Responsibilities include collaborating with cross-functional teams, championing inclusive design, and mentoring design talent, while also ensuring the incorporation of AI-driven methods in design processes. Applicants should possess extensive experience in software design and management, with a strong background in AI application and a track record of shaping design tools and practices across organizations.
Senior Customer Success Management, Enterprise (Portuguese Speaking)
Atlassian
Austin , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers a flexible work environment where employees can choose to work in-office, remotely, or a hybrid of both, allowing them to manage personal and family priorities effectively. The company is a distributed-first organization, conducting virtual interviews and onboarding processes, and hiring talent globally wherever they have legal operations. The role of an Enterprise Customer Success Manager (CSM) involves building relationships with customers to help them maximize their investment in Atlassian products, focusing on product adoption and long-term growth. CSMs work closely with various customer profiles, from executives to global teams, and develop strategies to mitigate churn while ensuring that customers realize the value of their solutions. Candidates for this position should have significant experience in customer success or account management, with specific expertise in managing enterprise customers using complex SaaS products and tools.
Senior Customer Success Management, Enterprise (Portuguese Speaking)
Atlassian
New York , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers its employees the flexibility to work from the office, home, or a mix of both, enhancing their ability to manage personal and family commitments. The company, being distributed-first, conducts interviews and onboarding virtually and hires globally in regions where they have a legal entity. Enterprise Customer Success Managers (CSMs) play a crucial role in helping customers realize the value of their Atlassian solutions, engaging with various client profiles to support product adoption and growth. In this role, CSMs are expected to develop trusted advisor relationships, manage customer success plans, and proactively address potential churn while maintaining deep product knowledge. Candidates should have experience in customer success or account management, be familiar with major Atlassian tools, and be capable of balancing customer needs effectively.
Senior Customer Success Management, Enterprise (Portuguese Speaking)
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
At Atlassian, employees have the flexibility to work from the office, home, or both, allowing them to better manage their personal and family commitments. The company's hiring practices extend globally, with virtual interviews and onboarding processes, reflecting its distributed-first culture. Enterprise Customer Success Managers (CSMs) play a crucial role in helping customers maximize their investment in Atlassian products by facilitating successful adoption and ongoing growth. In this role, CSMs build relationships with a diverse range of customer profiles and collaborate on success plans to ensure alignment and progress. Candidates for this position should have 5-8 years of experience in Customer Success or account management, a strong understanding of SaaS products, and fluency in Portuguese and English.
Senior Customer Success Management, Enterprise (Portuguese Speaking)
Atlassian
San Francisco , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible working arrangements, allowing employees to work from home, in the office, or a combination of both, enhancing personal and family support. The company conducts virtual interviews and onboarding, as it operates as a distributed-first organization, and hires globally where it has legal entities. Enterprise Customer Success Managers (CSMs) at Atlassian play a crucial role in helping clients maximize the value from their products, fostering relationships across various customer profiles, including executives and global teams. Responsibilities of the role include developing success plans, engaging customers for product adoption, and mitigating churn through proactive management. Ideal candidates should have significant experience in customer success or account management, a background in SaaS products, and the ability to communicate effectively in both Portuguese and English.
Principal Design Technologist
Atlassian
Unknown Not specified Unknown - - -

Category:

Design

Is remote?:

Yes
At Atlassian, employees have the flexibility to choose their work location, whether in-office or remote, enhancing their ability to manage personal priorities. The role of Principal Product Designer (Design Technologist) involves leading design technology initiatives across multiple products, with a focus on mentorship and fostering innovation through AI integration. The position is part of the Atlassian Design System (ADS) team, which collaborates with various experts to create scalable and inclusive design solutions. Key responsibilities include establishing design technology practices, promoting advanced prototyping methods, and ensuring adherence to accessibility standards. Candidates should possess extensive experience in design technology and have a proven track record of influencing cross-functional collaborations and scaling design practices within organizations.
Principal Design Technologist
Atlassian
San Francisco , United States Not specified Unknown - - -

Category:

Design

Is remote?:

No
Atlassian provides flexibility for employees to choose their work environment, whether from home, an office, or a mix of both, allowing them to balance personal and professional priorities. The company is seeking a Principal Product Designer (Design Technologist) to lead design technology initiatives that affect multiple products, focusing on prototyping, AI integration, and design-to-code workflows. This role involves mentoring teams, establishing best practices, and advancing the Design Technology practice within the Atlassian Design System (ADS), collaborating with product and engineering teams to create scalable and inclusive design solutions. Candidates should have over 10 years of software design experience, particularly in design technology, with strong expertise in prototyping and front-end development skills. The position emphasizes the impact of innovative design practices at scale, enhancing the quality and efficiency of Atlassian's products.
Principal Business Value Advisor, West Coast
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
At Atlassian, employees enjoy flexible work arrangements, allowing them to work from home, in the office, or a combination of both, which supports their personal and family priorities. The company is focused on expanding its Business Value Advisory practice, which helps major clients recognize and articulate the value of using Atlassian's solutions. This role involves deeply understanding large enterprises, working with sales teams, and engaging with key customer stakeholders to enhance decision-making processes and maximize the benefits of Atlassian products. Candidates are expected to utilize their expertise in consultative value discovery and financial modeling to develop tailored business cases for executive audiences. Additionally, the position requires collaboration with internal teams and may involve travel for customer meetings and key organizational events.
Principal Business Value Advisor, West Coast
Atlassian
Mountain View , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian offers flexible work options for its employees, allowing them to choose between working in an office, from home, or a hybrid approach. The company focuses on hiring globally and utilizes virtual interviews and onboarding processes. The Business Value Advisory practice within Atlassian aims to assist strategic accounts in quantifying the value of the company's solutions, contributing to its mission of helping businesses transform their operations. A new position is available on the team for an individual skilled in consultative value discovery, who will work with sales and success organizations to enhance customer engagements through tailored financial models and compelling business cases. This role involves collaboration with executives, travel for key events and customer meetings, and contributions to the development of value-selling resources.
Principal Business Value Advisor, West Coast
Atlassian
Seattle , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a combination, promoting better work-life balance. The company is seeking to expand its Business Value Advisory practice, which assists strategic accounts in recognizing and articulating the value of Atlassian solutions, with a focus on enhancing customer success. Candidates for this role should possess skills in consultative value discovery, financial modeling, and experience in engaging with executive-level stakeholders. Responsibilities include developing customized business cases and contributing to the evolution of financial models and value consulting at Atlassian. The position may require some travel for internal events and customer meetings, with a reporting line to the Head of Business Value Advisory and collaboration across global teams.
Principal Business Value Advisor, West Coast
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian offers employees the flexibility to work from home, in an office, or a combination of both, allowing individuals to balance personal priorities. The company hires globally and conducts virtual interviews and onboarding, which aligns with its distributed-first model. The Business Value Advisory practice is focused on strategic accounts, helping clients understand the value of Atlassian’s solutions, which are used by 83% of Fortune 500 companies. This role involves engaging with executive-level stakeholders to develop business cases that demonstrate the return on investment of Atlassian products, while also creating resources to support value-selling practices within the organization. The position requires collaboration with sales and solutions teams, offering opportunities for thought leadership and occasional travel for events and customer meetings.
Principal Business Value Advisor, West Coast
Atlassian
San Francisco , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work options, allowing employees to work from various locations, which helps them balance personal and family priorities. The company is expanding its Business Value Advisory practice to support strategic accounts globally by quantifying the value of its solutions for customers. The role involves collaborating with sales teams and stakeholders to develop compelling business cases that demonstrate the return on investment for Atlassian's offerings. Candidates for this position should have strong consultative and financial modeling skills to provide insightful support to major customers while also contributing to resources that facilitate value-selling strategies. The job may require some travel for internal events and customer meetings, reinforcing the collaborative nature of the work and the importance of engaging with clients face-to-face.
Lead Design Technologist
Atlassian
Unknown Not specified Unknown - - -

Category:

Design

Is remote?:

Yes
At Atlassian, employees have the flexibility to choose their work environment, whether in an office, remotely, or a hybrid approach, which supports their personal and family needs. The role of Lead Product Designer (Design Technologist) involves leading projects that impact multiple departments, focusing on delivering scalable design technology solutions while mentoring others to foster innovation in prototyping and AI-led design. The position is part of the Atlassian Design System (ADS), which collaborates with various teams to create inclusive and coherent design solutions for all Atlassian applications. Key responsibilities include championing rapid prototyping, enhancing design workflows through automation, and resolving complex design technology issues involving AI and front-end development. The ideal candidate should have over seven years of experience in design technology, strong skills in prototyping tools, and a demonstrated ability to mentor others and drive cross-functional projects.
Lead Design Technologist
Atlassian
San Francisco , United States Not specified Unknown - - -

Category:

Design

Is remote?:

No
At Atlassian, employees have the flexibility to work from either an office or home, providing them with greater control over their personal and professional responsibilities. The Lead Product Designer (Design Technologist) role involves overseeing impactful projects across multiple departments and delivering high-quality design technology solutions. This position is part of the Atlassian Design System (ADS) team, where collaboration with product and engineering experts is essential to create scalable and inclusive design solutions. Key responsibilities include mentoring less experienced designers, improving design workflows with custom tooling, and advancing innovation through AI technologies. Candidates should have over seven years of experience in design technology, strong skills in relevant frameworks, and the ability to lead cross-functional initiatives while promoting best practices in design.
Director of National Security Sales
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a hybrid setup to better balance personal and professional priorities. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and hiring globally wherever they have legal entities. Atlassian focuses on advancing the public sector, partnering with various government agencies and universities to enhance operational efficiency through software and collaboration tools. The Director of National Security Sales is tasked with achieving growth targets within the Department of Defense and related sectors, developing go-to-market strategies, and fostering customer relationships. This role also involves collaborating with internal teams to shape product development and promote the company's brand through participation in industry events.
Director of National Security Sales
Atlassian
Washington , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work options, allowing employees to choose between in-office, remote, or hybrid arrangements to better manage personal and family priorities. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and has a global hiring reach. Atlassian is focused on enhancing its public sector vertical by collaborating with US government agencies and educational institutions to improve services through software and collaboration tools. The Director of National Security Sales role involves achieving growth targets in sectors like the Department of Defense and developing a go-to-market strategy while fostering relationships with solutions partners. This position includes collaborating with internal teams to influence product development for national defense customers and representing the brand at industry events.
Credit and Collections Senior Manager
Atlassian
Unknown Not specified Full-Time - - -

Category:

Finance & Accounting

Is remote?:

Yes
Atlassian is hiring a Senior Credit and Collections Manager to oversee credit management, accounts receivable, and timely collections to improve cash flow. Key responsibilities involve assessing credit risk, developing collection strategies, and enhancing customer relationships while ensuring compliance with company policies. The role requires collaboration with sales teams, regular reporting on collection metrics, and management of the collections process to meet targets. The manager will also be responsible for ensuring accurate accounting close processes, compliance with internal controls, and supervising the finance and collections teams globally. This position emphasizes continuous improvement, mentorship, and strategic presentations to executive leadership.
Credit and Collections Senior Manager
Atlassian
Austin , United States Not specified Full-Time - - -

Category:

Finance & Accounting

Is remote?:

No
Atlassian is seeking a Senior Credit and Collections Manager to oversee credit management and optimize cash flow through effective accounts receivable processes. The role involves assessing credit risk, developing innovative collection strategies, and maintaining strong customer relationships to drive growth. Major responsibilities include managing the collections process, ensuring adherence to company policies, and reporting on credit metrics and accounts receivable status. The manager will also ensure compliance with internal controls and accounting policies, collaborate with finance teams, and prepare reports for executive leadership. Additionally, the position entails overseeing global teams, conducting performance reviews, and fostering continuous improvement in the accounts receivable staff.
Account Executive, Enterprise - AMER
Atlassian
Seattle , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to choose their workspace, whether in an office or remotely, enabling them to balance personal and professional priorities. The company hires globally and conducts virtual interviews, reflecting its distributed-first approach. With over 300,000 customers, including major organizations, Atlassian aims to enhance team potential through its software solutions while promoting a culture of teamwork and support among employees. The sales team has a strong earning potential due to the demand for Atlassian products, and team members are tasked with cultivating relationships, negotiating contracts, and collaborating to ensure customer satisfaction. Ideal candidates should have a customer-focused mindset and be adept at developing strategic sales plans and maintaining relationships with decision-makers while staying informed about industry trends.
Account Executive, Enterprise - AMER
Atlassian
New York , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers its employees the flexibility to work from an office, home, or a combination of both, allowing them to balance personal and professional commitments. The company hires globally and conducts virtual interviews and onboarding, reflecting its distributed-first approach. Atlassian serves over 300,000 customers, including notable organizations like NASA and IBM, with a mission to enhance team potential through software while ensuring customer satisfaction and revenue growth. Employees are encouraged to collaborate and support each other, embodying the value of "play as a team," which fosters a sense of community. Sales team members are tasked with developing strategic sales plans, building relationships with decision-makers, negotiating contracts, and ensuring client satisfaction while staying updated on industry trends.
Account Executive, Enterprise - AMER
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
At Atlassian, employees have the flexibility to choose their workplace, whether it's in-office, remote, or a hybrid setup, enabling them to better manage personal priorities. The company operates globally with a focus on customer impact and revenue growth, working with notable clients such as NASA, IBM, and Coca-Cola. Atlassian values teamwork and collaboration, emphasizing employee empowerment and a strong earning potential, particularly within the sales team tasked with exploring a vast enterprise market. Team members are expected to develop strategic sales plans, build relationships with key stakeholders, and negotiate contracts while ensuring customer satisfaction. The role involves staying informed about industry trends, forecasting sales, and potentially traveling for client engagement and industry events.
Account Executive, Enterprise - AMER
Atlassian
Austin , United States Not specified Unknown - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees enjoy the flexibility to work from home, the office, or a hybrid of both, allowing them to balance personal priorities while supporting their families. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and hires talent from countries where it has a legal presence. With over 300,000 global customers, including major companies like NASA and IBM, Atlassian aims to enhance team potential through exceptional software solutions while fostering a culture of collaboration and support among employees. The sales team has strong earning potential and is responsible for building relationships with key stakeholders, negotiating contracts, and ensuring customer satisfaction through strategic sales plans. Candidates are sought who are customer-focused and innovative, with responsibilities including account planning, understanding client needs, and collaborating with internal teams to deliver successful outcomes.
Strategic Account Executive, Southern Europe (French speaking)
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
At Atlassian, employees can choose to work from the office, home, or a hybrid model, offering them flexibility to support personal and family priorities. The company has a global hiring approach, conducting interviews and onboarding virtually, reflecting its distributed-first structure. Atlassian serves over 300,000 customers worldwide, focusing on empowering teams with software solutions while promoting a culture of collaboration and mutual success. The sales role involves developing strategic plans for key accounts, understanding customer needs, and building relationships with decision-makers to drive growth opportunities. Required qualifications include extensive experience in enterprise software sales, success in engaging with C-level executives, and fluency in both French and English.
Strategic Account Executive, Southern Europe (French speaking)
Atlassian
Paris , France Not specified Unknown - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to work remotely, in the office, or a combination of both, enhancing their work-life balance. The company is distributed-first, conducting virtual interviews and onboarding, and serves over 300,000 customers globally. Atlassian emphasizes teamwork, celebrating successes together while integrating artificial intelligence into their cloud products to foster customer trust and business outcomes. The sales role involves developing strategic account plans for high-value customers, nurturing relationships with decision-makers, and collaborating with internal teams to align solutions with customer needs. Candidates should have extensive experience in enterprise software sales, a proven track record in transforming large accounts, and fluency in both French and English.
Solutions Engineering Manager, ITSM/ESM, DACH
Atlassian
Amsterdam , Netherlands Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work options, allowing employees to choose between office, remote, or hybrid arrangements, enhancing their personal and family priorities. The company is seeking a Solutions Engineering Manager based in Germany for a remote field sales position, responsible for leading a team of Solutions Engineers. This role involves collaborating with the enterprise sales team and channel partners to address customer needs and develop strategies for successful sales cycles. Key responsibilities include coaching the SE team, delivering value-based presentations, and supporting enterprise proof of concepts. The ideal candidate should be customer-focused and capable of aligning the SE team's efforts with sales goals while providing valuable feedback to product management.
Solutions Engineering Manager, ITSM/ESM, DACH
Atlassian
Germany Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian offers flexibility in work locations, allowing employees to choose between office, home, or a hybrid arrangement to accommodate personal and family needs. The company hires globally and conducts interviews and onboarding processes virtually, as part of its distributed-first model. They are currently seeking a Solutions Engineering Manager based in Germany to lead a team of Solutions Engineers focused on addressing customer challenges and closing enterprise deals. The role involves strategizing sales cycles, conducting impactful demonstrations, and supporting enterprise Proof of Concepts. The ideal candidate will also collaborate with sales management and product management to align team goals and enhance Atlassian's product offerings based on customer feedback.
Solutions Engineering Manager, ITSM/ESM, DACH
Atlassian
Munich , Germany Not specified Unknown - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to work from home, the office, or a combination of both, allowing them to prioritize personal and family needs. The company is hiring for a Solutions Engineering Manager position, specifically targeting candidates based in Germany, as part of their distributed-first approach. This role involves leading a team of Solutions Engineers who solve complex customer challenges and close enterprise deals, collaborating closely with the sales team and channel partners. The manager will be responsible for motivating and coaching their team, understanding client requirements, and delivering effective presentations. The ideal candidate should be customer-focused and excel in a fast-paced environment, contributing to both team and sales objectives while providing valuable insights to product management.
Senior Solutions Engineer, France (French Speaking)
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian is seeking a Senior Pre-Sales Solutions Engineer for their French Enterprise business, focused on being a product expert and solving complex business problems for customers. The company offers flexibility in work locations, allowing employees to work from home, in offices, or a mix of both, and hires globally where they have legal entities. In this role, the engineer will partner with account teams to understand customer needs, showcase Atlassian products, and identify opportunities for cross-product solutions. They will also lead value-based demonstrations, guide customers in the sales process, and collaborate with sales counterparts while documenting product feedback for internal advocacy. The team operates in a distributed manner, emphasizing collaboration and adherence to Atlassian's core values, while engaging with Global 2000 companies to enhance the enterprise customer experience.
Senior Solutions Engineer, France (French Speaking)
Atlassian
Paris , France Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian is hiring a Senior Pre-Sales Solutions Engineer for their French Enterprise business, who will act as a product expert during the sales cycle to address complex customer challenges. The company emphasizes flexibility in work location, allowing employees to work from home, the office, or a combination of both, and offers virtual interviews and onboarding. The role involves collaborating with account teams and channel partners to understand customer needs, identify pain points, and articulate the value of Atlassian products in addressing those issues. The engineer will provide tailored demonstrations of products, track customer feedback, and build strong relationships with sales counterparts to enhance the sales process. Ultimately, the position focuses on driving customer success and supporting Atlassian’s mission to empower teams globally.
Account Executive Mid-Market, Nordics (Finnish speaker)
Atlassian
Amsterdam , Netherlands Not specified Unknown - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether in an office, from home, or a hybrid arrangement, allowing them to balance personal and professional commitments. The company conducts virtual hiring and onboarding to maintain its distributed-first culture, with current roles available in Poland, the Netherlands, and the UK. Atlassian provides software solutions that help teams manage their work effectively, with a significant number of prominent companies relying on their products, including Jira Software and Confluence. The Mid-Market sales team focuses on managing relationships with mid-sized and Enterprise customers, advocating for them, and achieving revenue targets by implementing effective sales strategies. Responsibilities include building client relations, conducting product demonstrations, collaborating with various internal teams, and providing management with regular sales forecasts and industry updates.
Account Executive Mid-Market, Nordics (Finnish speaker)
Atlassian
Poland Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian offers employees flexibility in their work locations, allowing them to choose between office, home, or a combination of both, facilitating work-life balance. The company hires globally, with virtual interviews and onboarding processes, specifically for roles in Poland, the Netherlands, and the UK. Its software, including Jira and Confluence, is trusted by prominent organizations worldwide to improve teamwork and efficiency. The Mid-Market sales team manages relationships with mid-sized and enterprise clients, focusing on growth opportunities, customer feedback, and collaboration with various internal stakeholders. Sales representatives are tasked with developing strategies to drive revenue, understanding client needs, and providing regular performance updates while sometimes attending industry events.
Account Executive Mid-Market, Nordics (Finnish speaker)
Atlassian
Gdansk , Poland Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid model, which helps them balance personal and family priorities. The company conducts interviews and onboarding processes virtually and hires globally, but currently focuses on candidates in Poland, the Netherlands, and the UK. Atlassian provides software solutions, such as Jira and Confluence, that assist teams in managing their work effectively, with a strong client base including Fortune 500 companies. The Mid-Market sales team is tasked with developing relationships with clients, identifying sales opportunities, and collaborating with various internal teams to enhance customer experiences. Responsibilities include executing sales strategies, maintaining customer relationships, and keeping abreast of market trends, with occasional travel for client meetings and industry events.
Account Executive Mid-Market, Nordics (Finnish speaker)
Atlassian
United Kingdom Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian offers flexible working arrangements, allowing employees to work from the office, home, or a combination of both, thus supporting personal and family priorities. The company conducts virtual interviews and onboarding, hiring eligible candidates in specific countries, including Poland, the Netherlands, and the UK. Its software products, such as Jira Software and Confluence, are widely used by companies globally, including Fortune 500 organizations, to enhance teamwork and productivity. The Mid-Market sales team focuses on managing relationships with mid-sized and enterprise customers, identifying sales opportunities, and contributing to customer experience improvements. Responsibilities include developing sales strategies, maintaining client relationships, conducting product demonstrations, and collaborating with internal teams to drive revenue growth and customer satisfaction.
Account Executive Mid-Market, Nordics (Finnish speaker)
Atlassian
London , United Kingdom Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work options for its employees, allowing them to work from an office, home, or a combination of both. The company operates on a distributed-first model, conducting virtual interviews and onboarding, and is currently hiring candidates in Poland, the Netherlands, and the UK. Atlassian provides agile and DevOps software, such as Jira Software and Confluence, to help teams collaborate and deliver quality results. The Mid-Market sales team manages relationships with mid-sized and Enterprise customers, focusing on revenue growth, identifying sales opportunities, and enhancing customer experience. The role involves developing sales strategies, maintaining client relationships, conducting presentations, and collaborating with internal teams, with a commitment to Atlassian values guiding their efforts.
Account Executive Manager (Japan)
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian is transforming the software development landscape by partnering with major organizations like NASA and Tesla to foster collaboration. The company serves over 300,000 customers globally, and the Account Executive role is pivotal in helping large accounts maximize their investment in Atlassian products. Reporting to the JAPAN Sales Director, the sales leader will oversee a team of 4-7 enterprise Account Executives who manage existing enterprise customers in Japan. This role involves modeling exemplary leadership, developing sales strategies, and engaging with C-Suite executives to drive revenue and build a strong pipeline. Additionally, the leader will focus on talent retention and advocacy for customer needs, ensuring a seamless experience through complex sales processes.
Account Executive Manager (Japan)
Atlassian
Yokohama , Japan Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian is transforming the software development sector, aiding renowned teams such as NASA, Nike, Pixar, and Tesla in enhancing human collaboration through software. The company boasts over 300,000 global customers, and the Account Executive role focuses on scaling investments for significant accounts in Japan. Reporting to the JAPAN Sales Director, this position involves leading a team of enterprise sellers responsible for servicing existing customers in the region. Key responsibilities include building a sales team, hiring new talent, and devising strategies to boost revenue while engaging with C-Suite executives. The successful candidate will be expected to advocate for customer needs and support teams in navigating complex sales processes while fostering talent retention and development.
Support Engineer 1
Atlassian
Unknown Not specified Unknown - - -

Category:

Support

Is remote?:

Yes
Atlassian offers flexible work options, allowing employees to work remotely or in the office, catering to personal and family needs. The company is looking to hire a Developer Support Engineer to assist developers globally in building and managing apps for the Atlassian Ecosystem. This role involves providing technical support, managing incidents, and collaborating with product teams to resolve complex issues. Candidates should have at least two years of experience in technical support, strong organizational skills, and the ability to handle customer interactions effectively. Additional skills in scripting, REST APIs, and experience with Atlassian products are preferred.
Support Engineer 1
Atlassian
Bengaluru , India Not specified Unknown - - -

Category:

Support

Is remote?:

No
Atlassian offers flexible work options, allowing employees to work from the office, home, or a combination of both, thereby enhancing their work-life balance. The company can hire globally, with virtual interviews and onboarding processes, reflecting its distributed-first culture. The Developer Support Engineer position involves aiding developers from various backgrounds in building applications for the Atlassian Ecosystem, focusing on both server and cloud environments. Key responsibilities include managing incidents, collaborating with product teams, generating insightful reports, and improving developer support processes. Candidates should have 2+ years in technical support roles, excellent communication skills, experience in troubleshooting, and familiarity with scripting and REST APIs, with additional qualifications being advantageous.
Strategic Account Executive (Korea)
Atlassian
Brisbane , Australia Not specified Full-Time - - -

Category:

Sales

Is remote?:

No
At Atlassian, employees have the flexibility to work from the office, home, or a hybrid of both, allowing them to better manage personal and family responsibilities. The company operates globally, providing opportunities for hiring across various countries and conducting virtual interviews and onboarding as a distributed-first organization. With over 300,000 customers, including major entities like NASA and IBM, Atlassian focuses on enhancing team potential through innovative software solutions while integrating artificial intelligence into its cloud products. The sales team's role involves developing strategic plans for high-value accounts, fostering relationships with key decision-makers, and collaborating with internal teams to meet customer objectives. Success in this position requires a customer-focused approach, strong organizational skills, and a commitment to Atlassian’s values, with opportunities for mentoring junior sales team members.
Strategic Account Executive (Korea)
Atlassian
Sydney , Australia Not specified Full-Time - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid setups to better support their personal and family goals. The company operates globally, conducting interviews and onboarding virtually, emphasizing a distributed-first approach. With a diverse customer base, including well-known organizations, Atlassian aims to enhance team potential through innovative software solutions and responsible AI integration. The sales team plays a crucial role in developing relationships with high-value customers, crafting tailored strategies to foster mutual success, and collaborating with various internal teams to ensure customer satisfaction. The responsibilities for sales roles include strategic planning, relationship building, market research, and mentoring team members while maintaining a strong understanding of Atlassian's offerings.
Strategic Account Executive (Korea)
Atlassian
Seoul , South Korea Not specified Full-Time - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work settings to better support their personal priorities. The company hires globally and conducts virtual interviews and onboarding, reflecting its distributed-first approach. With a customer base exceeding 300,000, including major organizations like NASA and Coca-Cola, Atlassian focuses on unleashing team potential through innovative software solutions. Their sales team plays a crucial role in fostering relationships with key decision-makers at high-value accounts, creating tailored strategies for growth, and enhancing customer satisfaction. Responsibilities include developing strategic sales plans, leading negotiations, conducting market research, and mentoring junior sales staff, all aligned with Atlassian's core values.
Senior Software Engineer, Kubernetes Infrastructure
Atlassian
Unknown Not specified Full-Time - - -

Category:

Engineering

Is remote?:

Yes
At Atlassian, employees have the flexibility to work from home or the office, allowing them to balance personal and professional commitments. The company actively hires globally and conducts its interviews and onboarding processes virtually, reflecting its distributed-first culture. Currently, Atlassian is seeking a Senior Systems Engineer to join a high-impact team focused on building and scaling its Kubernetes platform. The role involves designing, implementing, and maintaining Kubernetes clusters, ensuring their performance and security, automating tasks, and mentoring junior members. Atlassian values collaborative efforts and aims to foster a top-tier engineering organization that can efficiently support its cloud transition and enhance its core products like Jira and Trello.
Senior Software Engineer, Kubernetes Infrastructure
Atlassian
Sydney , Australia Not specified Full-Time - - -

Category:

Engineering

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work to better support their personal and family goals. The company conducts virtual interviews and onboarding, hiring talent from any location where they have a legal entity. They are seeking a Senior Systems Engineer for a fully remote position (GMT+10) to join a team focused on building and managing scalable cloud infrastructure on their Kubernetes platform. Key responsibilities include designing and maintaining Kubernetes clusters, troubleshooting issues, implementing security best practices, and automating tasks, while also mentoring junior team members. Atlassian aims to establish a world-class engineering organization by empowering teams to contribute to their core products and drive future innovations.
Senior Principal Backend Engineer
Atlassian
Bengaluru , India Not specified Unknown - - -

Category:

Engineering

Is remote?:

No
Atlassian allows employees to choose their work environment, whether it's in-office, remote, or a hybrid setup, giving them flexibility to meet personal commitments and goals. The company is open to hiring globally and conducts interviews and onboarding processes virtually, emphasizing its distributed-first approach. The role of an Observability Architect in the Platform Engineering team involves collaborating with various teams to enhance telemetry offerings and develop a centralized monitoring solution for all products. This position includes leading the design and decision-making for telemetry architecture, improving user experience, and driving innovation in observability systems. Candidates should have experience with large-scale telemetry systems, data ingestion pipelines, and software development, with preferred knowledge in compliance and cloud architecture.
Senior Principal Backend Engineer
Atlassian
Unknown Not specified Unknown - - -

Category:

Engineering

Is remote?:

Yes
Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work environments, which supports their personal and family priorities. The company conducts virtual interviews and onboarding, reflecting its distributed-first approach. The role of Observability Architect within the Platform Engineering team involves enhancing telemetry offerings and developing an integrated monitoring solution for Atlassian's products. This position requires leading the telemetry architecture's design, partnering with Technical Program Managers and developers to improve user experience, and fostering innovation in telemetry solutions. Ideal candidates should have significant experience in building telemetry systems and data pipelines, alongside software development skills in Java or Python, and should be prepared to mentor junior team members while addressing complex architectural challenges.
Senior Principal Backend Engineer
Atlassian
India Not specified Unknown - - -

Category:

Engineering

Is remote?:

Yes
At Atlassian, employees enjoy flexible working arrangements, allowing them to choose between office, home, or hybrid setups to better accommodate their personal and family commitments. The company hires globally, conducting interviews and onboarding virtually to support its distributed-first approach. The role of the Observability Architect in the Platform Engineering team involves enhancing Atlassian’s telemetry offerings by defining a centralized monitoring solution for all products. This position requires leading the design and architecture of telemetry systems, partnering with other teams to improve user experience and foster innovation. Candidates should have experience with large-scale telemetry systems, data ingestion pipelines, and relevant software development, with preferred qualifications including knowledge of regulations like GDPR and experience with AWS architecture.
Senior Enterprise Technical Architect
Atlassian
Japan Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid setups to better manage personal and professional priorities. The company is hiring a Senior Enterprise Technical Architect for its Advisory Services team to provide expert guidance on Atlassian products. This role involves leading engagements in the Korean market and assisting clients in overcoming business challenges through Atlassian solutions. The architect will collaborate with peers across various teams to ensure strategic outcomes and exceptional service delivery. Additionally, maintaining current knowledge of best practices and enhancing solution expertise are key responsibilities of the position.
Senior Enterprise Technical Architect
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both to better support their personal and family priorities. The company conducts interviews and onboarding virtually, maintaining a distributed-first approach. They are currently seeking a Senior Enterprise Technical Architect to join the Advisory Services team, focusing on providing expert guidance on Atlassian products and solutions to clients. This role involves leading engagements in the Korean market and collaborating with clients to address their business challenges with Atlassian offerings. The architect will also work with cross-functional teams to enhance service delivery and stay updated on best practices in solution expertise.
Senior Enterprise Technical Architect
Atlassian
Seoul , South Korea Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible working arrangements, allowing employees to choose between office work, remote work, or a hybrid approach, thereby supporting their personal and family priorities. The company hires globally in regions where it has a legal entity, with virtual interviews and onboarding as part of its distributed work model. They are currently seeking a Senior Enterprise Technical Architect to join their Advisory Services team, focusing on Atlassian products to assist clients in achieving successful outcomes. This role involves leading engagements in the Korean market and collaborating with clients to address their business challenges using Atlassian solutions. The individual will work cross-functionally within Advisory Services and across teams to create technical content and grow their expertise in alignment with best practices.
Senior Enterprise Account Executive, Australian Government
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian aims to empower teams globally by transforming the software development landscape, partnering with prestigious organizations like NASA and Nike. The company has developed a thriving software business with over 300,000 customers worldwide, fostering a culture that prioritizes customer success. The role of an Enterprise Account Executive involves strategizing territory growth and advocating for Australian Government enterprise clients, while also uncovering further value for these organizations. This position requires collaboration with various internal teams and external partners to enhance client relationships and drive effective sales strategies. Success in this role is characterized by strong teamwork and community engagement, as well as consistently exceeding performance metrics.
Senior Enterprise Account Executive, Australian Government
Atlassian
Sydney , Australia Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian is dedicated to enhancing the capabilities of teams globally, including notable organizations such as NASA and Nike, through innovative software solutions and collaboration. The company has developed a rapidly growing multi-billion-dollar business with over 300,000 paying customers and a commitment to fostering a culture focused on customer success. As an Enterprise Account Executive, one will be responsible for creating and executing territory strategies to promote Atlassian’s offerings to large Australian Government enterprise clients. The role involves collaborating with various stakeholders, including Channel Partners and Product Specialists, to maximize customer value and ensure a seamless experience. Success in this position is driven by consultative, solution-oriented teamwork, emphasizing regular customer engagement and education on Atlassian’s cloud-based solutions.
Senior Design Manager, Teamwork Graph
Atlassian
Unknown Not specified Unknown - - -

Category:

Design

Is remote?:

Yes
Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a hybrid of both, fostering better personal and family support. The company is seeking a Senior Design Manager to lead the design efforts for the Teamwork Graph, which connects various aspects of its products. This role involves managing a team of designers across multiple locations and requires strong product design expertise and leadership skills. The Senior Design Manager will collaborate with Product and Engineering managers to prioritize impactful outcomes and ensure design quality throughout the project lifecycle. Additionally, the role involves coaching team members, communicating work progress, and advocating for a platform-first approach that enhances the overall design impact across the company.
Senior Design Manager, Teamwork Graph
Atlassian
Sydney , Australia Not specified Unknown - - -

Category:

Design

Is remote?:

No
Atlassian offers flexible work options for employees, allowing them to choose between working in the office, remotely, or a combination of both, enhancing their ability to manage personal priorities. The company is seeking a Senior Design Manager to lead the design efforts for the Teamwork Graph, a platform that integrates people, content, and activities across its products, with the role being remote but requiring alignment with the Eastern Australian Time Zone. This position involves managing a team of product designers, focusing on advancing the platform's design strategy while ensuring high-quality, user-centered outputs. The Senior Design Manager will collaborate with Product and Engineering teams to prioritize projects, provide constructive feedback, and help team members grow professionally while maintaining design excellence. Additionally, the role emphasizes building cross-functional relationships, developing an understanding of the underlying technical systems, and advocating for platform-first strategies that enhance design impact across Atlassian.
Program Manager - M&A
Atlassian
Unknown Not specified Unknown - - -

Category:

Other

Is remote?:

Yes
Atlassian offers its employees flexibility in their work location, allowing them to work from the office, home, or a hybrid of both, which supports their personal and family priorities. The company operates as a distributed-first organization, conducting virtual interviews and onboarding processes for new hires in any country with a legal entity. The role outlined involves supporting mergers and acquisitions (M&A) throughout their lifecycle, including handling HR due diligence, workforce integration, and cultural alignment. The responsibilities also include project management, change management collaboration, and creating talent retention strategies while ensuring smooth integration for incoming employees. Candidates should have over six years of program management experience, expertise in M&A and organizational transformations, and exceptional project management skills, alongside a collaborative approach to relationship-building and a business-focused mindset.
Program Manager - M&A
Atlassian
Sydney , Australia Not specified Unknown - - -

Category:

Other

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid work environments, thereby supporting personal and family priorities. The company conducts interviews and onboarding virtually, reflecting its distributed-first approach. The job responsibilities include supporting the M&A lifecycle, managing integration projects, and collaborating with leadership on change management during acquisitions. The role requires a strong background in program management, corporate strategy, and effective HR practices to align talent strategies with business objectives. Ideal candidates should possess excellent project management skills, the ability to build trusted relationships, and be adept at translating complex HR insights into actionable business strategies.
Principal Machine Learning Engineer
Atlassian
Unknown Not specified Full-Time - - -

Category:

Engineering

Is remote?:

Yes
Atlassian offers a flexible work environment, allowing employees to choose between office, home, or a hybrid setup, which helps them manage personal and family priorities. The IT Service Management (ITSM) team focuses on modernizing IT operations by using AI and machine learning to streamline service requests and automate operational tasks. As a Principal Engineer within ITSM, one would work on innovative AI algorithms to enhance IT problem-solving and reduce resolution times. The role includes leading projects, collaborating with multidisciplinary teams, and mentoring junior engineers, all while using a tech stack primarily based on Python, Java, and Kotlin on AWS. This position is designed to make a significant impact on the reliability and performance of Atlassian's software, ultimately enhancing customer satisfaction.
Principal Machine Learning Engineer
Atlassian
India Not specified Full-Time - - -

Category:

Engineering

Is remote?:

Yes
At Atlassian, employees have the flexibility to choose their work environment, whether that be in the office, from home, or a hybrid approach, allowing them to better balance personal and professional commitments. The IT Service Management (ITSM) team focuses on enhancing service requests, incident responses, and knowledge management by utilizing advanced AI and machine learning technologies. As a Principal Engineer on the ITSM team, you will work on innovative AI solutions aimed at improving IT operations, specifically by minimizing Mean Time to Resolve (MTTR) and Mean Time to Identify (MTTI). This role emphasizes collaboration with a talented team to develop machine learning models while also providing leadership opportunities to mentor junior engineers and influence company-wide initiatives. Leveraging a tech stack primarily consisting of Python, Java, and Kotlin on AWS, your contributions will directly enhance the reliability of Atlassian’s software and drive customer satisfaction.
Enterprise Account Executive (India Territory)
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian is committed to transforming the software development industry and helping teams globally, including notable clients like NASA and Tesla, to enhance collaboration through their software solutions. The company has developed a successful multi-billion-dollar business with over 300,000 paying customers and a collaborative culture focused on customer success. As an Enterprise Account Executive, the role involves creating effective territory strategies to grow adoption of Atlassian’s offerings among large enterprise customers in India. The position emphasizes customer advocacy, teamwork, and coordination with various internal and external stakeholders to ensure a seamless customer experience. Executives are expected to regularly engage with clients, educate them on Atlassian's Cloud offerings, exceed performance metrics, and contribute to ongoing improvements within the company.
Enterprise Account Executive (India Territory)
Atlassian
Bengaluru , India Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian aims to revolutionize the software development industry by empowering diverse teams, including notable organizations like NASA and Tesla, to utilize software and collaboration for societal advancement. With a robust business model that includes over 300,000 paying customers and a collaborative culture focused on customer success, Atlassian is poised for growth. The Enterprise Account Executive role is pivotal in developing territory strategies to expand the adoption of Atlassian's solutions among major enterprise clients. This position emphasizes customer advocacy, effective communication with various internal teams, and engaging stakeholders through meetings and events to enhance relationships. The success of the role is driven by teamwork, customer education on Atlassian's offerings, and consistently exceeding performance metrics across the territory.
Account Executive, Mid-Market (Korean speaking)
Atlassian
Seoul , South Korea Not specified Full-Time - - -

Category:

Sales

Is remote?:

No
Atlassian offers flexible work options for its employees, allowing them to choose between working in an office, at home, or a hybrid model to better balance personal and family priorities. The company supports remote interviews and onboarding, reinforcing its distributed-first approach. Atlassian provides collaborative software solutions that help teams manage their work effectively, with many notable companies, including NASA and Audi, relying on their products like Jira Software and Confluence. The Mid-Market sales team focuses on expanding customer relationships and driving revenue growth by developing account plans, executing sales strategies, and maintaining strong connections with clients. Responsibilities include conducting product demonstrations, collaborating with various internal teams, and providing management with sales forecasts, alongside occasional travel for client interactions and industry events.
Account Executive Manager (Japan)
Atlassian
Unknown Not specified Unknown - - -

Category:

Sales

Is remote?:

Yes
Atlassian is transforming the software development industry by assisting major organizations like NASA, Nike, Pixar, and Tesla in enhancing collaboration. The company has over 300,000 global customers, and the role of the Account Executive involves managing the largest accounts while driving their investment in Atlassian products. Reporting to the Japan Sales Director, the sales leader will oversee a distributed team of 4-7 enterprise sellers responsible for existing accounts in Japan. This position offers the chance to exemplify strong leadership, devise strategies for pipeline development, and engage with C-Suite executives independently. Additionally, the leader will focus on talent retention, act as a trusted advocate for customers, and identify ways to add further value to their organizations.
Account Executive Manager (Japan)
Atlassian
Yokohama , Japan Not specified Unknown - - -

Category:

Sales

Is remote?:

No
Atlassian is transforming the software development landscape, collaborating with major clients like NASA and Tesla to enhance teamwork through software. With over 300,000 global customers, the company is seeking an Account Executive to lead enterprise sales in Japan. This role involves managing a distributed team of 4-7 sales professionals and directly reporting to the Japan Sales Director. Responsibilities include hiring new team members, strategizing for revenue growth, and building relationships with C-Suite executives. The position emphasizes leadership, talent retention, and acting as a trusted advocate for customers, ensuring their needs are met and value is added to their organizations.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro is focused on executing a multi-product strategy, particularly for the AI Platform, by testing various aspects like positioning, solution design, and pricing. As a New Product Specialist, the role involves generating demand, delivering strategic demos, and securing early customer deals while acting as a bridge between the field and internal teams to translate customer insights into actionable feedback. Candidates should have over seven years of experience in a quota-carrying SaaS role, a solid understanding of Engineering and Product Operations, and strong consultative selling skills. Miro offers competitive compensation and benefits, including 401k matching, excellent health benefits, and professional development opportunities. The company emphasizes diversity, collaboration, and creating an inclusive environment, seeking individuals who are innovative and eager to contribute to their mission of empowering teams to create impactful solutions.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success organization and is seeking empathetic individuals for the role of Strategic Customer Success Manager. This position focuses on helping customers maximize the value of their investment in Miro's platform by aligning it with their business workflows and nurturing key stakeholder relationships. The role involves managing a portfolio of 10-15 strategic customers, ensuring product adoption, and collaborating with Account Managers on additional licensing opportunities. Candidates should have over five years of experience in customer-facing roles, particularly within a SaaS environment, and possess a proactive, customer-centric approach. Miro emphasizes diversity and inclusion in its workforce and aims to foster a collaborative and supportive environment for its employees.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing customer experience by partnering with Enterprise-licensed customers to promote collaboration and innovation. As a Scaled Customer Success Manager, the individual will create and implement scalable strategies that utilize automation tools and data insights to ensure customer success. This role emphasizes proactive engagement and requires developing digital touchpoints while managing customer interactions across critical milestones. Candidates should have at least five years of relevant experience, a strong analytical mindset, and familiarity with customer success tools. Miro is committed to fostering an inclusive and diverse work environment, encouraging collaboration among its global workforce to empower teams to innovate effectively.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience team encompasses various groups, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers in their innovation efforts. The role of an Enterprise Customer Success Manager, based in Austin, TX, involves developing strategic partnerships with customers, creating success plans to achieve their visual collaboration goals, and driving product adoption. Ideal candidates should have 3-5 years of experience in customer success or professional services, particularly with large enterprise clients, and be adept at influencing key decision-makers. Miro offers a competitive benefits package that includes health benefits, flexible time off, and opportunities for professional development. Emphasizing diversity and a collaborative culture, Miro aims to foster an inclusive environment where employees can thrive and innovate together.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience team comprises various units, including Professional Services, Renewals, and Customer Success, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, involves developing strategic relationships with customers to help them achieve their visual collaboration objectives through tailored success plans. Key responsibilities include driving product adoption, managing customer health, and collaborating on usage strategies to enhance customer value from Miro's services. Candidates are sought with 3-5 years of experience in customer success or consulting, particularly with large enterprises, and should possess strong relationship-building skills. Miro is committed to fostering a diverse and inclusive workplace, emphasizing collaboration and the development of its employees.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro is essential to the company's multi-product strategy, focusing on areas like positioning, pricing, and field enablement to expand Miro's footprint. The New Product Specialist role involves leading go-to-market efforts for Miro’s AI Platform, generating demand, delivering demos, and closing customer deals while validating product and commercial strategies. Ideal candidates should possess over seven years of experience in quota-carrying SaaS roles, with a strong understanding of engineering and product operations, particularly in selling to technical buyers. The team values self-starters who can navigate ambiguity and engage effectively with senior stakeholders. Miro promotes a culture of collaboration, diversity, and inclusivity, offering competitive compensation and benefits to support its mission of empowering teams to innovate.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success team and searching for empathetic, customer-centered professionals to join as Strategic Customer Success Managers. The role focuses on ensuring customers gain value from Miro’s platform by aligning its capabilities with their business workflows and nurturing relationships with key stakeholders. Responsibilities include managing a portfolio of 10-15 strategic customers, driving product adoption and retention, and collaborating closely with Account Managers to explore additional opportunities. Ideal candidates should have over five years of experience in customer-facing roles, a background in SaaS, and a passion for helping customers achieve their goals. Miro promotes a collaborative, inclusive environment and offers competitive benefits, including equity packages, learning allowances, and well-being support.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro is dedicated to enhancing the customer experience by partnering with Enterprise-licensed customers to drive retention and expansion. As a Scaled Customer Success Manager, the role entails designing and implementing scalable customer success strategies using automation tools and data insights, moving towards a proactive engagement model. Key responsibilities include managing digital touchpoints, using data analytics to prioritize accounts, and advocating for customer needs internally. Candidates should possess a minimum of five years in customer success or related roles, be comfortable with tools like Gainsight and Salesforce, and have strong analytical skills. Miro fosters a collaborative and innovative work environment, emphasizing diversity and inclusivity within its team.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro’s Customer Experience team consists of various groups, including Professional Services and Customer Success, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role aims to ensure customer satisfaction by developing strategic partnerships and creating success plans that help customers realize the value of Miro's platform. Candidates should have a background in customer success or consulting, particularly with enterprise clients, and possess strong relationship-building skills. Miro offers competitive benefits, a supportive work environment, and a commitment to diversity and inclusion in its culture. The company seeks individuals who are passionate about collaboration and innovation, aligning with its mission to help teams create the next big thing.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro’s Customer Experience encompasses teams focused on enhancing customer engagement and satisfaction, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. The role of an Enterprise Customer Success Manager within the North America team involves establishing relationships with customers, co-developing success plans, and ensuring they achieve value through Miro's platform. Candidates for this position should have 3-5 years of experience in similar roles and be adept at working with large enterprise customers while demonstrating strong relationship-building skills. Miro provides attractive benefits, including health coverage, a flexible work environment, and professional development opportunities. The company emphasizes collaboration and inclusivity, striving to empower diverse teams to innovate and succeed together.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro is a pivotal part of the company's strategy, focused on enhancing the go-to-market efforts for its AI Platform. A New Product Specialist will oversee this execution by generating demand, conducting demos, and finalizing customer deals, while also translating customer insights into actionable feedback for internal teams. Candidates for this role should have over seven years of experience in SaaS sales, particularly with large enterprise accounts, and possess a deep understanding of engineering and product operations. The position emphasizes strong entrepreneurship, communication skills, and the ability to function independently while interacting with high-level stakeholders. Miro promotes a collaborative and inclusive culture, offering a variety of benefits and opportunities for professional development, aiming to foster diverse teams that innovate together.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success team and seeks empathetic, customer-oriented individuals to take on the role of a Strategic Customer Success Manager. This position focuses on helping customers derive value from Miro’s platform by aligning it with their business workflows and nurturing key stakeholder relationships. The successful candidate will manage a portfolio of 10-15 strategic customers, ensuring product adoption, facilitating onboarding, and maximizing customer retention metrics. Applicants should have over five years of experience in customer-facing roles, particularly within SaaS environments, and possess a proactive and creative approach to customer engagement. Miro offers a competitive compensation package and emphasizes a culture of diversity, collaboration, and continuous improvement among its 1,600 employees globally.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro is dedicated to partnering with Enterprise customers, focusing on retention and innovation. As a Scaled Customer Success Manager, the role involves developing scalable engagement strategies using automation and data analytics while fostering proactive customer relationships. The position requires a minimum of 5 years of relevant experience and emphasizes the importance of designing efficient customer engagement programs. Miro offers a collaborative work environment with various benefits, including a competitive equity package and opportunities for professional development. The company values diversity and inclusion, aiming to create a supportive atmosphere where employees can thrive and contribute to the innovation of its platform.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience consists of various teams, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to helping customers succeed in their innovative endeavors. The Enterprise Customer Success Manager role, situated in North America within the Austin hub, emphasizes building strategic partnerships to ensure customers achieve value from Miro's platform. Responsibilities include developing success plans, improving customer engagement, and driving product adoption while understanding and meeting customer objectives. Ideal candidates should possess 3-5+ years in related fields, experience with large enterprise customers, and the ability to thrive in a fast-paced environment. Miro offers competitive compensation and benefits, and values diversity and inclusion as essential to fostering collaboration and innovation.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro’s Customer Experience encompasses multiple teams dedicated to empowering customers to innovate, including Customer Success, which specifically focuses on strategic partnerships and helping customers derive value from their platform. The role of an Enterprise Customer Success Manager involves creating rollout plans, fostering relationships with customers, and co-developing success narratives to meet visual collaboration objectives. Candidates should have 3-5 years of experience in customer success or consulting, particularly with large enterprises, and demonstrate the ability to influence key decision-makers. Miro offers a supportive work environment with benefits such as competitive health plans, flexible time off, and a commitment to diversity and inclusion. The company aims to build a collaborative and innovative culture, continually striving for improvement and belonging amongst its employees.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro is essential for implementing the company's multi-product strategy, focusing on positioning, solutioning, pricing, and packaging. As a New Product Specialist, you will lead the go-to-market efforts for Miro's AI Platform, generating demand and managing customer deals while validating the product's value proposition. The role requires experience in a quota-carrying SaaS position, a solid understanding of Engineering and Product Operations, and excellent consultative selling skills. Miro offers competitive compensation, including benefits like 401k matching, health coverage, and opportunities for professional development. The company promotes a collaborative and inclusive work environment, valuing diverse teams and encouraging innovation.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success team, seeking empathetic individuals to serve as Strategic Customer Success Managers, whose main responsibility is to ensure customers derive value from Miro's platform. The role involves managing a portfolio of 10-15 strategic customers, building relationships, developing success plans, and acting as the customer's voice within the company. Candidates should have over five years of customer-facing experience, a passion for helping customers meet their goals, and familiarity with SaaS environments. Miro offers competitive benefits, including a wellbeing allowance, professional development opportunities, and supports a diverse and collaborative work culture. The company, founded in 2011, aims to empower teams to innovate through visual collaboration and values inclusivity within its workforce.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing the experience of Enterprise-licensed customers by fostering collaboration and innovation, thereby driving retention and expansion. As a Scaled Customer Success Manager, the role involves creating scalable customer success strategies through automation and data insights, shifting from traditional support to proactive engagement. Key responsibilities include managing digital touchpoints, partnering with customers at critical milestones, and using data analytics to prioritize accounts. Candidates should have at least five years of relevant experience, be familiar with customer success tools, and possess a proactive and analytical mindset. Miro emphasizes diversity, collaboration, and continuous improvement in its work culture, seeking individuals who resonate with its mission to empower teams in creating innovative solutions.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, involves establishing relationships with customers, crafting rollout plans, and co-creating success plans to ensure customers realize value from Miro. Candidates for this position should have 3-5 years of experience in Customer Success or consultancy, particularly with large enterprise customers, and possess strong relationship-building skills. Benefits include competitive compensation, health benefits, flexible time off, and an allowance for learning and development. Miro promotes diversity and inclusion, aiming to create an environment where collaboration thrives and individuals feel a sense of belonging.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience team includes various departments such as Professional Services, Customer Success, and Customer Support, all dedicated to empowering customers in innovation. The Enterprise Customer Success Manager role focuses on establishing relationships with customers in North America, creating joint success plans to drive product adoption, and ensuring customer retention. Candidates should have 3-5 years of experience in customer success or consulting, with proven abilities to work with large enterprises and key decision-makers. Miro offers competitive benefits, including 401k matching, health benefits, and professional development opportunities, while fostering a collaborative and diverse workplace culture. The company emphasizes the importance of belonging and inclusion, seeking individuals who are committed to teamwork and innovation.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro is integral to the company's multi-product strategy, focusing on aspects like positioning, pricing, and field enablement. A New Product Specialist will spearhead the go-to-market execution for Miro’s AI Platform, aiming to generate demand and facilitate initial customer deals. This role is suited for entrepreneurial sellers familiar with Engineering and Product Operations and will involve pressure testing various elements of the product lifecycle. Key responsibilities include collaborating with sales teams, providing feedback to internal departments, and accurately forecasting opportunities for the AI platform. Miro offers a competitive salary and benefits, emphasizing a collaborative and inclusive company culture dedicated to innovation and personal growth.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success team and seeks empathetic individuals for the role of Strategic Customer Success Manager, who will help customers derive value from the Miro platform. The position involves managing a portfolio of 10-15 strategic clients, nurturing relationships, and ensuring product adoption to maximize customer retention. The role requires proven experience in customer-facing positions, creativity, and a background in SaaS environments. Miro emphasizes collaboration and inclusivity, seeking team members who dream big and work hard in a supportive and innovative environment. Employees are offered various benefits, including a competitive equity package, wellness support, and professional development allowances.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro is part of the Customer Experience division, working closely with Enterprise-licensed customers to enhance collaboration and innovation, which in turn drives retention and growth. The role of a Scaled Customer Success Manager involves developing scalable strategies that utilize automation and data insights, moving towards a proactive engagement model. Key responsibilities include managing engagement strategies, improving digital touchpoints, and using analytics to prioritize customer accounts for intervention. Candidates need a minimum of five years in customer-facing roles, experience with tools like Gainsight and Salesforce, and a creative, proactive approach to building customer relationships. Miro emphasizes a culture of collaboration, diversity, and continuous improvement, aiming to empower teams to innovate and create impactful solutions for a wide range of users.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro’s Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers. The Enterprise Customer Success Manager role based in Austin, TX, focuses on enhancing customer satisfaction and driving value through the development of joint success plans. Responsibilities include building relationships with new and existing customers, promoting product adoption, and analyzing customer data to improve experiences. Candidates should have 3-5 years of experience in customer success or consulting, particularly with large enterprises and key decision-makers. Miro fosters a collaborative and inclusive work environment, offering competitive benefits, a diverse culture, and a mission to empower teams to innovate.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience team comprises various departments, including Customer Success, which focuses on helping customers effectively use Miro for innovation. The company is seeking an Enterprise Customer Success Manager in North America to build strong relationships with customers and ensure they achieve their goals through tailored success plans. Key responsibilities include driving product adoption, enhancing customer engagement, and analyzing usage data for proactive support. Candidates should have 3-5+ years of experience in customer success or consultancy, along with a proven track record working with large enterprises. Miro offers competitive benefits, a supportive work environment, and emphasizes the importance of diversity and inclusion in its culture.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro plays a crucial role in advancing the company's multi-product strategy by focusing on market execution, feedback loops, and field enablement. The New Product Specialist position involves leading go-to-market efforts for Miro’s AI platform, generating demand, and ensuring successful customer deal closures. Candidates should have over seven years of experience in a SaaS sales role, particularly in understanding engineering and product operations, and should possess skills in consultative selling and strategic account planning. Miro offers a competitive salary range along with various benefits, including health coverage, flexible time off, and professional development opportunities. The company emphasizes a collaborative environment and values diversity and inclusion within its workforce, aiming to empower teams to innovate effectively.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success organization and is seeking empathetic individuals to join their team as Strategic Customer Success Managers. These managers will be responsible for helping customers maximize the value of their investment in Miro by ensuring platform capabilities align with their business workflows. The role involves managing a portfolio of 10-15 strategic customers, promoting product adoption, and fostering relationships with key stakeholders. Ideal candidates will have over five years of customer-facing experience, particularly in a SaaS environment, and possess a passion for supporting customer success. Miro emphasizes collaboration and diversity within its workforce, providing various benefits to enhance employee well-being and professional development.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro is focused on enhancing customer experience by collaborating with Enterprise-licensed customers for retention and expansion. As a Scaled Customer Success Manager, you will develop and implement scalable strategies using automation tools and data insights, moving beyond traditional support to proactive engagement with a diverse range of customers. The role involves creating effective playbooks and ensuring high levels of customer activation and engagement throughout their subscription. Required qualifications include at least five years of experience in a customer-facing role, knowledge of CS tools, and strong analytical skills. Miro promotes a collaborative and inclusive environment, emphasizing diversity while providing benefits like competitive equity, learning allowances, and well-being support.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro’s Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role is central to this mission, focusing on establishing strong customer relationships and helping them achieve value through Miro's tools. Responsibilities include developing success plans, driving product adoption, monitoring customer health, and participating in internal initiatives to enhance the Customer Success program. Candidates should have 3-5 years of experience in Customer Success or consultancy, strong relationships with enterprise decision-makers, and a proactive approach to customer needs. Miro values diversity, inclusivity, and collaboration, and offers competitive benefits including flexible time off, health coverage, and learning allowances.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro’s Customer Experience team encompasses various functions including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The role of an Enterprise Customer Success Manager, based in Austin, TX, involves developing strategic relationships with customers to help them achieve value with the Miro platform. Responsibilities include crafting success plans, driving product adoption, and proactively managing customer engagements to enhance their journey. Ideal candidates should have 3-5+ years of relevant experience, particularly with enterprise clients, and possess skills in managing complex projects. Miro emphasizes collaboration, diversity, and inclusion, striving to create a supportive environment for its employees and customers alike.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro is crucial for executing the company's multi-product strategy and driving growth through effective positioning, pricing, and packaging. The New Product Specialist role focuses on leading the go-to-market efforts for Miro's AI Platform, generating demand, and facilitating successful customer engagements, requiring a strong entrepreneurial mindset. Candidates should have significant experience in SaaS sales, particularly with large enterprises, and a deep understanding of engineering and product operations. The role also involves collaborating with various internal teams and translating customer insights into actionable feedback, while being skilled in strategic sales planning and relationship management. Miro offers competitive compensation, benefits, and a supportive work culture, emphasizing collaboration and diversity.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success team and seeks empathetic individuals to enhance customer value from the platform. The role of a Strategic Customer Success Manager involves managing a portfolio of 10-15 strategic customers, ensuring customers maximize their investment and achieve their collaboration objectives. Key responsibilities include building relationships, developing joint success plans, onboarding new customers, and collaborating with Account Managers for additional opportunities. The ideal candidate should have over 5 years of experience in customer-facing roles, a background in SaaS, and a proactive approach to understanding customer needs. Miro promotes a collaborative and inclusive environment, emphasizing diversity in its workforce and striving for continuous personal and professional growth.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro plays a crucial role in enhancing the experience of Enterprise-licensed customers through collaboration and innovation, aiming for high retention and expansion. The position of Scaled Customer Success Manager involves creating and executing scalable customer success strategies, emphasizing a proactive engagement model and the use of automation tools to drive customer activation and engagement. Key responsibilities include managing digital touchpoints, utilizing data analytics for account prioritization, and advocating for customer feedback to improve Miro's offerings. Candidates should have a minimum of five years of experience in customer-facing roles, particularly in SaaS environments, and possess strong analytical skills and a proactive mindset. Miro promotes a collaborative and diverse work culture, providing various benefits and emphasizing the importance of inclusivity in achieving its mission of empowering teams to create the next big thing.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience team, which includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, is dedicated to empowering customers in their innovative endeavors. The role of an Enterprise Customer Success Manager involves fostering strategic partnerships with customers, ensuring they achieve value from Miro, and developing success plans tailored to their visual collaboration objectives. Candidates for this role should have 3-5 years of experience in customer-centric positions, particularly with large enterprises, and the ability to influence key decision-makers. Miro offers a variety of benefits including competitive health plans, flexible time off, and a focus on professional development. The company promotes a collaborative and inclusive culture, aiming to support diverse teams in creating impactful solutions.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers in their innovation efforts. The Enterprise Customer Success team, based in Austin, TX, seeks customer-centric individuals to help clients achieve value from Miro's platform. An Enterprise Customer Success Manager is responsible for creating rollout plans, fostering relationships, and co-developing success strategies with clients to enhance visual collaboration. Candidates should have 3-5+ years of experience in customer success or consulting, with a track record of influencing decision-makers and managing complex projects. Miro offers competitive benefits, a supportive work culture, and emphasizes diversity and inclusion in its team to cultivate a sense of belonging.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro is essential to the company's multi-product strategy, focusing on aspects like positioning, pricing, and packaging to enhance Miro's market presence. The role of a New Product Specialist involves leading the go-to-market execution for the AI Platform, generating demand, conducting strategic demos, and securing early customer deals. Candidates should have at least seven years of experience in a quota-carrying SaaS sales role, with a strong understanding of engineering and product operations, as well as experience selling to technical buyers. The position also requires excellent communication skills and a self-starting, independent work ethic. Miro offers competitive compensation, various health benefits, and a commitment to diversity and collaboration in the workplace.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success team and seeks individuals who are empathetic and customer-focused, specifically for the role of a Strategic Customer Success Manager. This position is central to helping customers maximize the value of their investments in Miro by aligning the platform's features with their business workflows and maintaining strong stakeholder relationships. Responsibilities include managing a portfolio of 10-15 strategic customers, driving product adoption, and collaborating with Account Managers for additional opportunities. Candidates should have at least five years of experience in customer-facing roles, particularly in a SaaS environment, and possess a proactive, creative approach to understanding customer needs. Miro emphasizes a culture of collaboration and diversity, aiming to create an inclusive environment where all employees feel valued and can contribute to innovation.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro focuses on enhancing the customer experience for Enterprise-licensed clients, combining their diverse skills to drive retention and expansion. The Scaled Customer Success Manager role entails designing and executing scalable success strategies utilizing automation and data insights, fostering a proactive engagement model. Responsibilities include managing digital touchpoints, partnering with customers at key milestones, analyzing data to prioritize accounts, and providing thought leadership to optimize customer value. Candidates should have at least five years of experience in customer-facing roles, a strong analytical background, and familiarity with relevant tools like Gainsight and Salesforce. Miro promotes a collaborative and inclusive culture, reflecting its commitment to diversity while empowering teams to innovate and excel.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro’s Customer Experience team encompasses various functions, including Professional Services and Customer Success, all dedicated to helping customers innovate effectively. The Enterprise Customer Success Manager role is based in Austin, TX, and focuses on developing strategic partnerships with customers to enhance their experience and achieve desired outcomes with Miro's visual collaboration platform. Key responsibilities include crafting success plans, driving product adoption, and maintaining strong customer relationships. Candidates should have 3-5 years of experience in customer success or consulting, especially with large enterprises, along with strong project management skills. Miro offers a comprehensive benefits package, including competitive salaries, health benefits, and opportunities for professional development, while fostering a diverse and collaborative work culture.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro’s Customer Experience team encompasses various functions including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Enterprise Customer Success Manager role, part of the North American team based in Austin, TX, focuses on forming strategic partnerships with customers to help them achieve their visual collaboration objectives through a joint success plan. This role requires a proactive approach to retaining and growing customer usage, as well as analyzing data to drive meaningful customer engagement. Candidates should possess 3-5 years of experience in a customer-facing role, particularly with large enterprises, and demonstrate ability to work on complex projects and influence decision makers. Miro values diversity and inclusion within its team, offering comprehensive benefits and a collaborative work environment that fosters creativity and community.
Account Executive - New Product Specialist, AI Platform
Miro
United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The New Products Team at Miro focuses on advancing the company's multi-product strategy by testing aspects like positioning and pricing to provide vital feedback. As a New Product Specialist for Miro’s AI Platform, the role involves generating demand, delivering demos, and closing initial customer deals while ensuring the execution of the go-to-market strategy. Candidates should have extensive experience in SaaS sales, especially in technical domains, and possess strong communication and consultative skills. Miro offers a range of benefits including competitive compensation, flexible time off, and professional development support. The company promotes diversity and inclusion, striving to create a collaborative environment that fosters innovation and belonging.
Strategic Customer Success Manager
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro is expanding its Customer Success team and is seeking empathetic, customer-focused individuals to join as Strategic Customer Success Managers. The primary role involves helping customers derive value from Miro’s platform by aligning it with their business workflows and nurturing relationships with key stakeholders. Responsibilities include managing a portfolio of 10-15 strategic customers, ensuring product adoption, and collaborating with Account Managers to identify additional opportunities. Candidates should have over five years of experience in customer-facing roles, a background in SaaS environments, and a passion for helping customers achieve their goals. Miro offers competitive benefits and emphasizes a diverse and inclusive work environment, aiming to empower teams to innovate collaboratively.
Scaled Customer Success Manager, Japan
Miro
Tokyo , Japan Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
The Scaled Customer Success Management (CSM) team at Miro is part of the broader Customer Experience department, which includes Renewals, Customer Education, and Support. As a Scaled Customer Success Manager, one will develop and implement customer success strategies that utilize automation, segmentation, and data analytics to engage with enterprise clients effectively. Key responsibilities include improving digital touchpoints for onboarding, adoption, and growth, alongside proactively managing account health and customer engagement. Candidates should have at least five years of experience in customer-facing roles, particularly within SaaS environments, and demonstrate expertise in designing scalable engagement programs. Miro emphasizes diversity and inclusion in its workplace culture, aiming to foster a collaborative environment where every team member can thrive.
Enterprise Customer Success Manager
Miro
New York , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience comprises multiple teams dedicated to empowering customers to innovate, with the Enterprise Customer Success team based in Austin, TX. The Enterprise Customer Success Manager role involves establishing relationships with customers, crafting success plans, and driving product adoption to ensure customer satisfaction. Candidates should have 3-5 years of relevant experience, particularly with enterprise clients, and possess strong proactive skills to understand and address customer needs. Miro offers a competitive benefits package, including health benefits, flexible time off, and skill development allowances. The company emphasizes a collaborative and inclusive culture, valuing diversity within its workforce to enhance innovation.
Enterprise Customer Success Manager
Miro
Austin , United States Not specified Unknown - - -

Category:

Customer Experience

Is remote?:

No
Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, focuses on building strategic partnerships with customers to ensure they derive value from Miro’s visual collaboration platform. Responsibilities include crafting rollout plans, developing success strategies, driving product adoption, and enhancing customer engagement based on data analysis. Candidates should have 3-5+ years of experience, particularly with enterprise clients, and demonstrate strong relationship-building skills. Miro promotes a collaborative and diverse work environment, offering attractive benefits and opportunities for personal and professional growth.