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Tempo, with over 30,000 customers including a third of the Fortune 500, provides a suite for time management, resource planning, budget management, and roadmapping, and is expanding beyond Atlassian into Microsoft, ServiceNow, Monday.com, and Linear, creating a pivotal role to build a multi-ecosystem go-to-market strategy for a scaling company. The Senior Manager, Partner Marketing will own and scale Tempo’s global partner marketing strategy to drive measurable partner-influenced pipeline and revenue through Channel and Marketplace Partners, tapping untapped potential in enterprise ecosystems, and will be a full-stack, hands-on leader managing an EMEA-based direct report while collaborating with Channel Sales and Partner Enablement on three pillars: marketing to partners, marketing with partners, and marketing through partners. Marketing to Partners encompasses enablement and engagement (onboarding tracks, sales playbooks, pitch decks, competitive battle cards), portal and content strategy (partner portal and co-brandable assets), and partner communications (newsletters and program announcements). Marketing with Partners covers joint demand-gen and field marketing, including joint campaigns, value propositions, events, and ecosystem presence across Atlassian, Microsoft, ServiceNow, Monday.com, and Linear networks. Marketing through Partners delivers scalable campaigns-in-a-box, marketplace optimization, MDF/budget management, and leadership duties include mentoring the regional team, ecosystem playbooks and segmentation, budget targets, along with requirements such as 5–8 years of experience, cross-functional collaboration, AI-forward workflow, travel 20–30%, remote-first with generous benefits and equal-opportunity culture.

Tempo is a global SaaS company with 30,000+ customers, expanding beyond Atlassian into Microsoft, ServiceNow, Monday.com, and Linear to build a multi-ecosystem go-to-market strategy. The Senior Manager, Partner Marketing will own and scale Tempo's global partner marketing strategy to drive measurable partner-influenced pipeline and revenue through channel and marketplace partners. The role operates across three pillars—marketing to partners (enablement and engagement), marketing with partners (joint demand gen and field marketing), and marketing through partners (campaigns-in-a-box, marketplace optimization, and MDF budgeting)—with leadership of an EMEA-based Partner Marketing Manager and ecosystem playbooks. Ideal candidates have 5-8 years in B2B SaaS or enterprise partner marketing, proven experience with channel partners, familiarity with the Atlassian, Microsoft, ServiceNow, Monday.com, or Linear ecosystems, and a data-driven, AI-forward approach with 20-30% travel. Tempo emphasizes a remote-first culture with unlimited vacation, comprehensive benefits, training and WFH reimbursements, equal opportunity, and opportunities to impact enterprise productivity software.

SmartBear delivers application integrity for modern tech stacks, enabling continuous, measurable assurance that software works as intended with governance to operate at AI speed and scale, including deep test automation, API lifecycle management, and observability across the SDLC. It’s trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, with brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear positions itself as stewards of a collaborative open-source community, inviting customers to learn more at www.smartbear.com and follow the company on LinkedIn, X, and Reddit. The Junior QA Engineer – Automation role involves solving challenging business problems, developing and executing automated tests with Java and Selenium WebDriver, performing functional, regression, and smoke testing, maintaining reusable automation frameworks, and collaborating in an Agile environment with 3–4+ years’ experience and proficiency in API-driven development, REST/JSON, and CI tools like Jenkins and Bamboo. The company highlights a people-first culture, ongoing career growth, equal opportunity employment, inclusivity, and a mission to improve software quality in an AI-driven world, with a global presence and multiple awards.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever it has a legal entity, helping employees balance family and personal goals. - Design at Atlassian aims to create clarity, connection, and joy with a unified, seamless experience across tools, powered by AI. - In Jira Service Management, the company is rethinking service management for helpseekers and agents and seeks a Design Manager to shape these experiences across IT Services and the broader Atlassian suite. - The role involves leading a team across India and Australia, partnering with Product, Engineering, Research, and Content Design, setting a clear design vision, and delivering AI-enabled features in a fast-moving environment. - Responsibilities include recruiting and mentoring a diverse design team, building inclusive rituals and strong written communication, driving AI adoption, delivering initiatives from idea to launch with measurable customer and business impact, and communicating plans clearly to stakeholders.

Atlassian supports flexible work arrangements—office, home, or a hybrid—and hires in any country where it has a legal entity to help people balance family, personal goals, and priorities. Design aims to create clarity, connection, and joy, delivering a unified, seamless experience across tools with AI at the heart of how work is done. In Jira Service Management, the team is rethinking service management for helpseekers and agents, and Atlassian seeks a Design Manager to scale these experiences across the Atlassian suite. The role leads a team across India and Australia, partnering with Product, Engineering, Research, and Content Design to translate customer problems into measurable business impact. Responsibilities include setting a vision for IT Services within Service Collection, shaping AI features across Rovo and JSM, recruiting and mentoring a diverse team, building inclusive rituals, driving initiatives from idea to launch, adopting AI in daily practice, and communicating plans to leadership.

The Professional Services team at Miro partners with Customer Success, Product, and Engineering to deliver high-impact, AI-powered solutions for Enterprise customers in the Innovation Workspace. The Technical Account Manager (TAM) is a strategic, customer-facing role that acts as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration for enterprise clients. Key responsibilities include redesigning Discover–Define–Deliver workflows with AI, enabling API/integration optimization, driving adoption and governance at scale, supporting Centers of Excellence, and delivering data-driven Quarterly Business Reviews to translate platform data into measurable ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools or automation, strong fluency with APIs and IT ecosystems, change management at scale, and the ability to facilitate executive-level discussions, with native-level Japanese and business English; Japanese market experience is advantageous. Miro offers global benefits (including equity, wellbeing perks, equipment allowance, and a learning stipend) and a diverse, inclusive culture, with a visual workspace used by 100M+ users and 1,600+ employees across 13 hubs.

The Professional Services organization at Miro partners with Customer Success, Product, and Engineering to help Enterprise customers achieve exceptional outcomes in the Innovation Workspace using agentic AI and Miro’s platform. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor, operating with autonomy to guide workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI into enterprise workflows. You’ll redesign and optimize Discover–Define–Deliver workflows, guide AI-enabled ways of working, support API/integration strategies, monitor platform health, reduce tool fragmentation, and lead change management, governance, and scaling through Centers of Excellence, plus deliver data-driven QBRs. Requirements include 5+ years in enterprise SaaS customer-facing roles, strong API/integration fluency, experience with workflow transformation and change management, proactive ownership, executive facilitation, native Japanese and business English, with Japanese market experience highly advantageous. The role offers global benefits such as equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with Miro’s commitment to belonging, diversity, and an inclusive culture.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by partnering with Customer Success, Product, and Engineering to deliver high-impact AI-powered solutions. The Technical Account Manager (TAM) is a strategic, customer-facing role that partners with Enterprise clients to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration, and embedding Miro’s AI into enterprise workflows. Key responsibilities include redesigning Discover–Define–Deliver workflows, driving AI-driven adoption and prompt engineering, supporting API integrations, monitoring platform health and usage to improve adoption, enabling scale through Centers of Excellence, and delivering data-driven quarterly business reviews with measurable ROI. Required qualifications include 5+ years in enterprise SaaS customer-facing roles, technical fluency with APIs and integrations, experience leading workflow transformation and change management, executive-facing facilitation skills, and native-level Japanese with business English; experience in the Japanese market is advantageous, plus a continuous learning mindset. The role offers global benefits (including equity, wellbeing, a WFH equipment allowance, and an L&D stipend), and Miro emphasizes diversity, inclusion, and a mission to empower teams to create the next big thing, with a culture of collaboration and belonging.

The Professional Services organization at Miro partners with Customer Success, Product, and Engineering to help Enterprise customers achieve exceptional outcomes through the Innovation Workspace, supported by a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration while embedding Miro’s AI into enterprise processes. Responsibilities include redesigning and optimizing workflows across the Discover–Define–Deliver lifecycle, guiding AI-driven ways of working (prompt engineering, automation), recommending integration strategies, and monitoring platform health to drive adoption and ROI, plus enabling scaling, governance, and change initiatives across regions and CoEs. Qualifications include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, proven ability to lead transformation at scale, data-driven decision-making, executive facilitation, autonomy, native Japanese and business English proficiency, with Japanese market experience advantageous and a continuous learning mindset. What’s in it for you: a global benefits package including equity, wellbeing, a work-from-home equipment allowance, and a learning stipend; a diverse, collaborative culture centered on belonging and innovation; location-specific benefits, and recruitment privacy policy governing applicant data.

The Professional Services team at Miro helps Enterprise customers achieve outcomes in the Innovation Workspace by partnering with Customer Success, Product, and Engineering and leveraging AI-powered capabilities on the Miro platform. The Technical Account Manager is a strategic, customer-facing role that acts as a trusted technical advisor, guiding workflow transformation, AI-driven adoption, and long-term platform integration to maximize business value and embed AI into enterprise processes. Key responsibilities include redesigning workflows across Discover–Define–Deliver, enabling AI-driven ways of working, integrating Miro via APIs, monitoring platform health, and leading change management and governance through Centers of Excellence and quarterly business reviews. Requirements include 5+ years in enterprise customer-facing roles, experience with AI tools or automation (preferred), strong API/integration fluency, ability to lead large-scale adoption and change, exec-level facilitation, and native Japanese with business English proficiency, plus a proactive, independent work style. Benefits include equity, wellbeing support, a WFH equipment allowance, an Learning & Development stipend, and a culture that emphasizes diversity and belonging, with recruitment privacy policies applying.

The Professional Services organization at Miro partners with Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, and the Technical Account Manager (TAM) role serves as a trusted technical advisor guiding workflow transformation, AI-driven adoption, and long-term platform integration. TAMs redesign and optimize workflows across the Discover–Define–Deliver lifecycle, guide AI-enabled ways of working (including prompt engineering and automation opportunities), and recommend integration strategies to drive efficiency and business impact, while also supporting technology optimization via APIs and integrations and monitoring platform health. They lead change management and scaling by equipping internal champions, supporting Centers of Excellence, governing deployment models, and delivering data-driven quarterly business reviews in partnership with Customer Success to translate platform data into measurable ROI and continuous improvement. Required qualifications include 5+ years in enterprise SaaS-facing roles, hands-on experience with AI tools or automation, strong fluency with APIs and IT ecosystems, ability to lead transformation at scale, data-driven decision making, executive facilitation, independent work, native-level Japanese and business-level English, with Japanese market experience highly advantageous. The role offers global benefits (equity, wellbeing, equipment allowance, and a Learning & Development stipend), a diverse and inclusive culture, and a mission to empower teams to create the next big thing, underpinned by recruitment privacy policies.

The Professional Services team at Miro partners with Enterprise customers and cross-functional teams to deliver high-impact AI-enabled solutions in the Innovation Workspace, and the Technical Account Manager (TAM) role is a highly strategic, autonomous, customer-facing position guiding workflow transformation and long-term platform integration. In this role you will redesign Discover–Define–Deliver workflows, drive AI-driven adoption (including prompt engineering and automation), and propose integration strategies to improve alignment, efficiency, and business impact, while shaping how Miro’s AI is embedded into enterprise processes. You will also handle Technology Optimization—integrating Miro with customer ecosystems via APIs and integrations, monitoring platform health and usage, reducing tool fragmentation, and partnering with internal teams to scale adoption and governance through Centers of Excellence and change initiatives. You’ll need 5+ years in enterprise-focused roles, strong technical fluency with APIs and IT ecosystems, experience in workflow transformation and change management, data-driven decision-making, executive-level facilitation, and native-level Japanese with business English; Japanese market experience is advantageous and a continuous learning mindset is essential. The role offers global benefits including equity, wellbeing support, work-from-home equipment allowance, and a development stipend, within Miro’s diverse, inclusive culture that aims to empower teams to create the next big thing; Miro serves over 100M users and 250,000 companies, with 1,600+ employees across 13 hubs, and emphasizes belonging and collaboration, plus information about recruitment privacy.

The Professional Services team at Miro partners with Customer Success, Product, and Engineering to help enterprise customers achieve outcomes in the Innovation Workspace, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration across Discover–Define–Deliver with end-to-end ownership. You’ll redesign and optimize customer workflows, drive AI adoption (including prompt engineering and automation), recommend integration strategies, and ensure seamless ecosystem integrations while monitoring health and reducing tool fragmentation. You’ll lead change management at scale, enable Centers of Excellence, deliver quarterly business reviews with data-driven ROI, and collaborate with Success Managers to translate platform data into actionable outcomes; requirements include 5+ years in enterprise SaaS, API/integration fluency, exec-level facilitation, native Japanese and business English, with Japanese market experience as a plus. Miro offers a global benefits package, a diverse and collaborative culture that emphasizes inclusion and belonging, and location-specific benefits, details of which are available on the benefits board.

The Professional Services team at Miro partners with Customer Success, Product, and Engineering to help Enterprise customers achieve outcomes with the Innovation Workspace, including strategic advisors, onboarding experts, and technical account managers who enable AI-powered collaboration on Miro’s platform. The Technical Account Manager (TAM) role is a highly strategic, customer-facing position to guide workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI capabilities into enterprise processes from discovery to delivery. You’ll redesign Discover–Define–Deliver workflows, guide AI-enabled ways of working, advise on integration strategies, optimize platform health and adoption, and lead change management and Centers of Excellence to scale deployment and governance. Requirements include 5+ years in enterprise SaaS customer-facing roles, strong technical fluency with APIs/integrations, experience in workflow transformation and data-driven decision making, ability to facilitate executive discussions, a proactive independent mindset, native Japanese and business-level English, and preferred experience with AI tools/prompt engineering. What’s in it for you includes global benefits like equity, wellbeing, WFH stipend, and Learning & Development stipend, a diverse and collaborative culture, and Miro’s mission to empower teams to create the next big thing, along with a Recruitment Privacy Policy note.

The Professional Services organization at Miro partners with Customer Success, Product, and Engineering to deliver AI-powered, high-impact solutions for Enterprise customers through the Innovation Workspace, supported by a global team of strategic advisors, onboarding experts, and technical account managers. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI into enterprise workflows from discovery to delivery. Responsibilities include workflow optimization across Discover–Define–Deliver, advising on AI-enabled ways of working, API/integration strategies, monitoring platform health, reducing tool fragmentation, enabling Centers of Excellence, and leading governance and change management to scale adoption and drive measurable ROI. Requirements include 5+ years in enterprise SaaS consulting or customer-facing roles, hands-on AI/tools experience, strong fluency with APIs and enterprise IT ecosystems, experience leading transformation at scale and executive-level workshops, data-driven decision-making, independent work style, native-level Japanese with business English, and advantageous experience in the Japanese market. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, plus a diverse, inclusive team and opportunities to grow at Miro, with location-specific benefits and a Recruitment Privacy Policy.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security and compliance, and digital transformation, with over 50 million registered users and trust from Fortune 100 companies. The company embeds AI as a core productivity multiplier and expects all team members to incorporate AI into daily workflows, reflecting a high-performance culture grounded in continuous knowledge exchange and inclusive collaboration. The role supports strategic large prospects and customers, providing account leadership through pre- and post-sales, driving rollout and adoption, generating leads with partners, collecting customer feedback for product improvements, and developing formal quotes, proposals, and account plans using a consultative approach. Requirements include strong account management, experience selling to large organizations, excellent negotiation, presentation, and closing skills, with preferred exposure to Git and software development tools, while encouraging applicants who may not meet every qualification to apply. GitLab offers remote, worldwide hiring with location-based guidelines and benefits such as flexible PTO, equity, growth funds, parental leave, and a robust equal opportunity and accommodation policy to ensure non-discrimination and support for disabilities.

GitLab presents itself as an AI-powered DevSecOps platform that boosts developer productivity, security, and digital transformation, underpinned by a high-performance, inclusive culture. The Ecosystem Solutions Architect role (India-based) serves as a trusted partner advisor, collaborating with Ecosystem Sales Managers to shape partner activation and generate partner-sourced revenue using demos, reference architectures, and workshops. Responsibilities include owning technical activation as the DRI, identifying and addressing technical gaps, building relationships with partner stakeholders, and channeling field feedback to Product, Engineering, Sales, Marketing, and Enablement to influence roadmaps. Must-haves include senior pre-sales/solutions architect experience, end-to-end SDLC and DevSecOps proficiency, hands-on GitLab (or similar), experience with India GSIs, and fluency in channel/partner-ecosystem selling and AI-enabled workflows. Nice-to-haves include an existing GSI network and cloud co-sell familiarity, plus benefits like flexible PTO, equity, growth fund, parental leave, and remote global hiring with equal opportunity and accommodations.

GitLab promotes itself as an intelligent DevSecOps orchestration platform used by more than 50 million registered users and over half of the Fortune 100, and it treats AI as a core productivity multiplier woven into its culture. The Senior Revenue Analytics Analyst role partners with global Sales Strategy, Solutions Architecture, and Ecosystem teams to translate pre-sales questions into analytical requirements and to build insights that improve engagement, tie trials to consumption, and reveal how partners influence deals. Responsibilities include designing and maintaining AI and analytic solutions, building scalable BI and AI tools, defining data models with stakeholders, and using segmentation and experimentation to inform engagement strategies and forecast impact. The role requires experience in SaaS pre-sales analytics, strong SQL (and Python) skills, cross-functional collaboration, and the ability to communicate findings to technical and non-technical audiences, with openness to new tools including generative AI. It sits in the Revenue Analytics team within Revenue Strategy & Operations, offers a US base salary of $115,200–$194,400 plus up to 100% incentive pay, and provides benefits such as PTO, equity, parental leave, and inclusive, remote, globally distributed hiring practices.

GitLab describes itself as the intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security and compliance, and digital transformation, with over 50 million users and adoption by more than half of the Fortune 100, underpinned by a culture that treats AI as a core productivity multiplier. The Senior Named Account Executive will be the primary link to mid-market customers (up to 4,000 team members), managing a broad enterprise book, guiding the full sales cycle, and contributing ideas to internal processes and customer feedback mechanisms. Responsibilities include discovering and aligning with customer needs, articulating the DevSecOps value, maintaining an evidence-based pipeline, conducting win/loss analyses, providing account leadership pre- and post-sale, and representing the voice of the customer in product and process improvements. Qualifications include proven enterprise software sales success, ability to map buying criteria and processes, strong communication and negotiation skills, data-driven pipeline management, German fluency, alignment with GitLab values, openness to diverse backgrounds, and willingness to travel as needed. The role sits within the Commercial & Enterprise Sales team, a distributed, cross-region group; GitLab offers remote work with location-based eligibility, benefits such as flexible PTO, equity and parental leave, a growth fund, and a commitment to equal opportunity and accommodation for disabilities.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, with AI embedded as a core productivity multiplier across products and workflows. The Revenue Analytics Manager is an individual contributor who translates complex sales and go-to-market data into clear insights and AI-enabled tools to support leaders, working with first-order, SMB, and sales performance metrics using Claude, dbt, Snowflake, SQL, and Python. Responsibilities include leading end-to-end first-order and new-business analytics projects, deciding which legacy dashboards to maintain or migrate to AI-based solutions, performing deep analysis of pipeline and attainment, and collaborating with Sales, RevOps, Finance, and Customer Success to deliver scalable analytical solutions and ensure data quality with central data teams. Required background includes hands-on sales analytics experience, proficiency with BI and AI tools, strong SQL and Python data transformation skills, familiarity with dbt and Snowflake, and ability to manage projects and stakeholders in a remote, asynchronous environment. The role sits in the Revenue Analytics team within GitLab’s Revenue Strategy & Operations, with a US base salary range of $126,400–$213,600 (plus incentive pay up to 100% of base for sales roles), comprehensive benefits, remote-friendly guidelines, and a commitment to equal opportunity and inclusive hiring.

GitLab positions itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, security, and digital transformation, with a large user base and strong trust from the Fortune 100, and a culture that embraces AI as a core productivity multiplier. The role of Manager, Engineering, Git & Gitaly Operations leads the team responsible for the Git infrastructure layer (Git, Gitaly, and related services) across Self-Managed, GitLab Dedicated, and SaaS, which are critical to continuous integration, code review, and deployments. Responsibilities include building and mentoring a team with deep Git/Gitaly expertise, owning production reliability, driving incident management and postmortems, designing service models across deployment modes, and maintaining cloud-agnostic architecture with elastic storage and compute for Git repository data. Required qualifications include familiarity with GitLab’s product and deployment models, hands-on Git internals knowledge, strong distributed systems fundamentals, experience running production infrastructure across multiple deployment models, and people management; experience with Gitaly, libgit2, or similar Git internals is advantageous. GitLab offers remote, worldwide opportunities with benefits and a strong commitment to equal opportunity and inclusion, along with privacy considerations and accommodations as needed.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million users and trusted by more than half of the Fortune 100, with a culture that embraces AI as a core productivity multiplier and values every voice. The Enterprise Account Executive role focuses on mid-market customers (up to 4,000 team members), owning a broad book of business and guiding them through deploying GitLab's AI-powered DevSecOps platform to modernize their software delivery. Responsibilities include managing the full sales cycle from discovery to close, articulating GitLab's value, building an evidence-based pipeline, conducting win/loss analyses, sharing lessons, and representing the voice of the customer to product and sales enablement. Requirements include proven success in enterprise software sales, ability to define buying criteria and processes, strong negotiation and presentation skills, German language proficiency, travel willingness, and alignment with GitLab's values, with encouragement for diverse or transferable backgrounds. The team is the Commercial & Enterprise Sales group, distributed and remote, collaborating with marketing, BD, and technical teams to drive platform adoption and continuous improvement, while GitLab offers benefits such as flexible PTO, equity, parental leave, growth opportunities, and a strong commitment to equal opportunity and inclusion.

GitLab is the intelligent orchestration platform for DevSecOps that increases developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation, with AI embedded as a core productivity multiplier and a high-performance, inclusive culture. It is trusted by over 50 million users and more than 50% of the Fortune 100 to ship better, more secure software faster. The Customer Success Architect (CSA) role focuses on aligning the GitLab platform with customers’ business objectives, enabling adoption, and expanding relationships, acting as a trusted advisor and cross-functional liaison. Responsibilities include turning pre-sales plans into actionable objectives, guiding the customer journey, owning an assigned book of customers, onboarding, building Customer Success Plans, managing escalations, and providing insights on new features and training opportunities. Requirements include knowledge of Git and branching strategies, the software development lifecycle, CI/CD and DevSecOps, prior customer success experience, strong communication and project-management skills, the ability to travel, and fluency in English and Arabic, with GitLab offering remote, globally accessible roles and a strong equal-opportunity policy.

Zendesk is hiring a technical Sales Engineer for its engineering presales team to write code, configure complex API integrations, and build production-ready POCs that showcase Zendesk’s AI capabilities and translate technical possibilities into customer solutions. You will own POC development and customized demos, build and maintain API integrations using REST/SOAP, webhooks, and middleware, partner on deep technical validations, and help scale internal tooling and automation templates while staying current on AI tech like LLMs, prompt engineering, and autonomous agent frameworks. Requirements include a Bachelor’s in a quantitative/technical field, 2–4 years in a technical client-facing role or hands-on software development, proficiency with modern languages (JavaScript, Python, Node.js) and REST/SOAP APIs, and willingness to travel 30–50%. Preferred qualifications include familiarity with cloud ecosystems (AWS, GCP, Azure), enterprise software infrastructure, ability to present technical concepts to both technical and non-technical audiences, and a portfolio of personal projects or GitHub/blogs. The role requires being located in Mexico City or Estado de Mexico, offers hybrid work options, notes that AI may be used to screen applications, and Zendesk emphasizes equal opportunity, diversity, inclusion, and reasonable accommodations.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, with a commitment to diversity and an inclusive environment. It is a hybrid workplace with global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and more than 100 million users, including enterprise customers such as Google, GE, and NBC Universal, along with partners like Google, Atlassian, and Microsoft. The company is seeking a Solutions Engineer for the EMEA team in Amsterdam to act as the technical lead for its largest enterprise clients, partnering with Enterprise Sales to translate complex business problems into elegant Lucid-based solutions. Responsibilities include crafting high-impact, tailored technical demos, conducting deep technical discovery, leading pilots and on-site workshops, serving as the product SME, and translating customer signals into actionable feedback to inform the roadmap while improving SE operations. Requirements include 5+ years in a Solutions Engineer or similar role, exceptional communication and presentation skills, adaptability, collaboration, a strong cultural fit, willingness to travel, and a hybrid work setup in Amsterdam (two office days per week, Tuesday and Thursday); preferred qualifications include fluency in a major European language (German a plus), ongoing learning about AI/tech trends, experience with digital transformation in large enterprises, hands-on technical skills, familiarity with diagramming frameworks, and Agile experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholding core values of innovation, excellence, empowerment, initiative and ownership, with a teamwork-over-ego culture in a diverse, inclusive environment. It operates as a hybrid workplace and promotes work-life balance, with recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 customers, and partnering with Google, Atlassian, and Microsoft. The advertised role is a Sales Engineer for the EMEA team in Amsterdam, serving as the technical lead to bring Lucid’s platform to enterprise customers and bridging complex business problems with elegant solutions alongside Enterprise Sales. Responsibilities include crafting tailored technical demonstrations, conducting deep technical discovery, leading pilots and onsite workshops with clear ROI, serving as a product SME, and translating customer feedback into actionable roadmap input. Requirements include 5+ years in a similar enterprise, customer-facing role, exceptional communication and presentation skills, adaptability, collaboration, and cultural alignment; travel willingness; and the hybrid schedule with two in-office days per week (Tuesday and Thursday) in Amsterdam, with preferred qualifications such as fluency in a major European language (German a plus), experience with digital transformation, coding or advanced data manipulation, knowledge of diagramming frameworks, and Agile methods.

Sentry runs the world of application monitoring, helping developers fix errors and performance issues before users notice so teams can spend less time firefighting and more time building, and is trusted by 200,000+ organizations as it moves toward an AI-native future. The role is APAC Technical Support Engineer (APAC coverage) based in San Francisco to support APAC users, with a Sunday–Thursday 4PM–12AM PST shift, as part of the global Support Engineering team. The role architects the Technical Support engine by combining deep human expertise with autonomous agentic systems, acting as a debugger of code and systems and ensuring a seamless human-in-the-loop path when complex, nuanced expertise is required. Key responsibilities include mastering the Sentry ecosystem, performing deep-dive debugging across polyglot environments, advising senior enterprise engineers, troubleshooting SDK implementations, and engineering deterministic support paths and agentic tooling (via MCP and internal APIs) in alignment with the Seer philosophy of autonomous resolution. Qualifications include 4+ years in technical support engineering, systems engineering, or software development; strong coding in Python, JavaScript, Java, or Ruby; deep knowledge of distributed systems and AI/automation literacy; exceptional communication; with bonuses for open-source contributions or prior software development experience; Sentry also commits to equal opportunity and accessibility accommodations.

Tempo serves over 30,000 customers, including a third of Fortune 500, and provides a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting, aiming to enable modern teams to deliver from vision to value as the leading time management add-on for Jira within the Atlassian ecosystem. The Senior Program Manager role in Product Operations is a high-visibility, high-impact individual contributor reporting to the Director, acting as the connective tissue across Product, Engineering, Marketing, Sales, Customer Success, and partners to drive alignment and keep multi-team programs moving, while tracking readiness and adoption for customer- and partner-facing workstreams. Responsibilities include owning end-to-end programs, building master plans, tracking milestones and dependencies, facilitating cross-functional alignment, monitoring readiness and rollout health, proactively identifying risks and contingency plans, defining success criteria, delivering updates to senior leadership, leading post-launch retrospectives, and using AI tools to streamline program execution. Ideal candidates have 6+ years of program or project management experience in tech or SaaS, can influence without direct authority, are AI-savvy, fluent in Jira, potentially familiar with Tempo products, and possess strong communication and stakeholder management skills; Agile certifications or PMP are a plus but not required. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement, opportunities for growth and mentorship, an inclusive culture, and the chance to shape enterprise productivity software as part of an equal-opportunity workplace.

The Senior Threat Detection & Intelligence Engineer will understand attacker operations, detect threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. They’ll join the Cloud Security & Detection & Response team, translating external threat intelligence into actionable detections, building high-fidelity cloud and SaaS detections, leading complex investigations, and partnering with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Required qualifications: 5–7 years in security with 2+ years in threat detection/intelligence/investigations, experience with cloud-native SaaS (AWS preferred), strong investigation skills, proficiency in Python and security workflow automation, and familiarity with cloud telemetry, large data querying (SQL), Infrastructure as Code, and forensics. Why you’ll love it: you’ll shape how threat intel is used, work on real attacker behavior, have room to build and improve detections, collaborate with engineers who value security as an engineering problem, plus competitive benefits and a diverse, inclusive culture at Miro.

The Senior Threat Detection & Intelligence Engineer role blends threat intelligence, detection engineering, and incident investigation to understand adversaries, detect threats early, and lead investigations when it matters most. You’ll work on Miro’s Cloud Security & Detection & Response (CSDR) team, translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intel/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, proficiency in Python and automation, and the ability to query large datasets while explaining risk in business terms. The role offers opportunities to influence how threat intelligence is used, work with real attacker behavior, grow detection capabilities, and collaborate with engineers who view security as an engineering problem, along with a supportive, diverse culture and benefits.

The Senior Threat Detection & Intelligence Engineer role at Miro combines threat intelligence, detection engineering, and incident investigation with an engineering-first mindset to turn messy signals into attacker narratives. It sits within the Cloud Security & Detection & Response team, which protects Miro by translating external threat intel into detections, building high-fidelity cloud and SaaS detections, leading investigations, and driving security-by-design with engineering. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to remediation, and guiding incident response. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python and SQL proficiency, familiarity with cloud telemetry and IaC, and the ability to explain risk in business terms. The role offers opportunities to influence how threat intel is used, work on real attacker behavior, room to build and improve detection capabilities, and benefits like equity, wellbeing support, a learning stipend, plus a diverse, collaborative culture at Miro.

We’re hiring a Senior Threat Detection & Intelligence Engineer to understand how adversaries operate, detect meaningful threats early, and lead investigations, combining threat intelligence, detection engineering, and incident response with an engineering-first mindset. You’ll join the Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity detections for cloud and SaaS environments, leads complex investigations, and partners with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Your responsibilities include tracking emerging threats relevant to cloud/SaaS, turning threat intel into practical detection strategies, designing context-aware detections across cloud, identity, and applications, leading end-to-end investigations, acting as technical lead during incidents, and analyzing trends to improve preventative controls while raising security maturity with engineering. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, experience in cloud-native SaaS (AWS preferred), strong investigation skills, ability to use threat intel to inform detection and response, proficiency in Python for automation, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and knowledge of incident response, digital forensics, and Infrastructure as Code (Terraform or similar). Why you’ll love it: you’ll influence how threat intelligence is used, work on real attacker behavior, have room to build and improve detections, and partner closely with engineers who view security as an engineering problem, with benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, all within Miro’s inclusive culture.

Miro is seeking a Senior Threat Detection & Intelligence Engineer to join the Cloud Security & Detection & Response (CSDR) team, combining threat intelligence, detection engineering, and incident investigation with an engineering-first mindset. The team focuses on translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to drive security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, turning threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and leading deep investigations from signal to remediation. Requirements include 5–7 years in security with 2+ years in threat detection, threat intel, or investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python automation, SQL or similar data querying, familiarity with cloud telemetry and detection platforms, and knowledge of incident response, forensics, and IaC (Terraform). Perks include opportunities to shape how threat intel is used, work on real attacker behavior, room to build and improve detections, close collaboration with engineers, and a global benefits package with equity, wellbeing benefits, WFH equipment allowance, and an annual Learning & Development stipend, all within a diverse and inclusive environment at Miro.

Miro is hiring a Senior Threat Detection & Intelligence Engineer who will combine threat intelligence, detection engineering, and incident investigations with an engineering-first mindset to turn messy signals into clear attacker narratives. The role sits within the Cloud Security & Detection & Response (CSDR) team and focuses on translating external threat intelligence into actionable detections, building high-fidelity detections for cloud and SaaS, and leading complex investigations while partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud and SaaS, designing context-aware detections across cloud, identity, and application layers, leading investigations from first signal to root cause and remediation, and acting as a technical lead during security incidents. Qualifications include 5–7 years in security with 2+ years in threat detection, threat intelligence, or investigations, experience with cloud-native SaaS environments (AWS preferred), strong investigation skills, Python and automation of security workflows, SQL-like data querying, familiarity with cloud telemetry and detection platforms, and experience with incident response, forensics, and Infrastructure as Code such as Terraform. The role offers opportunities to shape how threat intelligence is used, work on real attacker behavior, build and improve detection capabilities, partner closely with engineers, and enjoy benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual learning stipend within a diverse and inclusive culture.

The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigations, focusing on turning messy signals into attacker narratives and leading investigations when it matters. You’ll join the Cloud Security & Detection & Response team, which protects Miro by translating external threat intel into detections, building high-fidelity detections for cloud and SaaS, leading complex investigations, and partnering with engineering to bake security by design with emphasis on context and attacker intent over alert volume. Key responsibilities include tracking emerging cloud/SaaS threats, designing context-aware detections across cloud, identity, and application layers, leading investigations end-to-end, guiding incident response, and analyzing trends to improve preventative controls while collaborating with engineering. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS strongly preferred), strong investigative skills, Python automation, SQL-like data querying, familiarity with cloud telemetry and IR/forensics, and the ability to explain risk in business terms. Miro offers a role where you can influence how threat intel is used, work with real attacker behavior, grow detection capabilities, and collaborate with engineers, plus a global benefits package (equity, wellbeing benefit, equipment allowance, and L&D stipend) within a diverse, inclusive environment.

The role is a Senior Threat Detection & Intelligence Engineer at Miro, bridging threat intelligence, detection engineering, and incident investigations with an engineering-first mindset. The position sits on the Cloud Security & Detection & Response (CSDR) team that protects Miro by translating external threat intel into actionable detections, building high-fidelity cloud and SaaS detections, leading complex investigations, and partnering with engineering to drive security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud and SaaS, converting threat intel into practical detection strategies and hypotheses, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents. Qualifications require 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, proficiency in Python and SQL, familiarity with cloud telemetry and detection platforms, and experience with IaC and incident response/digital forensics. The role offers opportunities to define how threat intelligence is used, work on real attacker behavior, collaborate with engineers, and enjoy a global benefits package and an inclusive, diverse culture at Miro, while not being a fit for those primarily focused on compliance or vendor management.

The Senior Threat Detection & Intelligence Engineer role at Miro sits at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset, turning messy signals into attacker narratives. You’ll join the Cloud Security & Detection & Response team focused on translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading investigations, and partnering with engineering to bake security by design. Responsibilities include tracking emerging threats and attacker techniques relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and applications, leading deep investigations from signal to root cause, and guiding incident response as a technical lead. Ideal candidates have 5–7 years in security with 2+ years in threat detection/intel/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python automation, SQL querying, and familiarity with cloud telemetry, logging, and infrastructure-as-code. Why you’ll love it: you’ll shape how threat intelligence is used, work with real attacker behavior, have room to build and improve detections, partner with engineers who treat security as an engineering problem, and benefit from equity, wellbeing perks, a equipment allowance, and a learning stipend in a diverse, inclusive environment at Miro.

The Senior Threat Detection & Intelligence Engineer role combines threat intelligence, detection engineering, and incident investigation to understand attacker operations, detect meaningful threats early, and lead investigations when it matters most. The role sits on Miro’s Cloud Security & Detection & Response (CSDR) team, which translates external threat intel into detections, builds high-fidelity cloud and SaaS detections, leads complex investigations, and partners with engineering to bake security by design, prioritizing context and attacker intent over alert volume. Responsibilities include tracking emerging threats relevant to cloud/SaaS, turning intelligence into practical detection strategies, designing context-aware detections across cloud, identity, and application layers, and acting as technical lead during security incidents while analyzing trends to improve preventative controls. Qualifications call for 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigative skills, Python and data querying proficiency, familiarity with cloud telemetry and IaC (Terraform), and solid incident response/forensics background. Why you’ll love it: you’ll help shape how threat intelligence is used, work with real attacker behavior, have room to build and improve detections, collaborate closely with engineers who value security as an engineering problem, and enjoy global benefits, equity, well-being support, a learning stipend, and a culture focused on belonging and inclusion at Miro.

At Atlassian, employees can choose to work in an office, from home, or a combination of the two, and the company hires globally with virtual interviews and onboarding as part of its distributed-first approach. The GTM team develops pragmatic, customer-centric strategies driven by data insights to adapt to market dynamics, optimize the sales process, and grow market share while enhancing customer experiences. Atlassian is seeking a Principal Strategist to develop the AI strategy, using qualitative and quantitative methods to identify opportunities and design initiatives that drive P&L growth from adoption, engagement, and retention of Enterprise solutions, delivering value and delight at scale. The role requires an independent, highly capable contributor who can turn ideation into actionable GTM plans, perform financial and market analyses, and leverage SaaS knowledge to meet long-term performance targets. It also entails leading cross-functional, multi-layered stakeholder management and influencing decisions across all levels, from front-line teams to the C-suite, while building trust and securing the resources needed to achieve goals.

At Atlassian, employees can choose where to work—office, home, or a hybrid—and the company hires globally wherever it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. A dedicated team develops pragmatic, customer-centric GTM strategies that adapt to changing markets, using data-driven insights to uncover growth opportunities and optimize the sales process to increase market share and customer experiences. Atlassian seeks a Principal Strategist to develop its AI strategy, using qualitative and quantitative methods to identify opportunities and design initiatives that drive P&L growth from adoption, engagement, and retention of Enterprise solutions. The role requires an independent, highly capable individual contributor who will partner with the executive sales team and cross-functional stakeholders to define long-term strategic direction and should thrive in a fast-paced SaaS environment. Responsibilities include turning ideas into actionable GTM plans, conducting internal and market due diligence, performing financial and market analyses, testing new approaches, guiding multi-layered stakeholder management, and influencing the organization to marshal resources and achieve revenue targets.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity, enabling employees to balance family, personal goals, and other priorities. The role partners with direct sales, partners, and larger account teams to manage Fortune 500 customers, track the customer profile, business problems, roadmaps, and solution success within the account team territory. It includes customer discovery to understand the current state and problems, mapping them to Atlassian products and identifying opportunities for cross-product expansion while addressing client pain points. The candidate acts as a product expert, articulating the value of Atlassian software, leading compelling demos for a range of stakeholders, and presenting how the full product portfolio unlocks the power of teams. Additional responsibilities include guiding the customer’s technical needs in the sales process, forging strong partnerships with aligned account executives, documenting product feedback and competitive intelligence, advocating for internal development, and continuously learning to refine pre-sales, product, solution, and platform knowledge.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires people in any country where it has a legal entity. The role involves partnering with direct sales, partners, and large account teams on Fortune 500 customers to map the customer’s profile, problems, roadmaps, and solution success to optimize the account. It requires customer discovery to understand the current state, business problems, and map them to Atlassian products and solutions, while probing for cross-product opportunities and client pain points. You must be a broad Atlassian product expert in pre-sales, delivering value-based demonstrations that show how the portfolio works together and addressing the customer’s technical needs to gain buy-in. Additionally, you’ll cultivate partnerships with account executives, track pipeline and opportunities, document product feedback and competitive intelligence, advocate internally, and continuously learn to refine pre-sales knowledge and processes.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, giving employees more control over family, personal goals, and priorities. Responsibilities include partnering with direct sales, partners, and larger account teams on Fortune 500 customers to track customer profiles, business problems, roadmaps, and solution success to optimize the customers within the account team territory. The role involves customer discovery to understand the current state and business problems, mapping them to Atlassian products and identifying opportunities for cross-product expansion, while serving as a product expert in the pre-sales process. It also requires a broad understanding of full Atlassian offerings, delivering compelling value-based demonstrations across diverse stakeholders, and guiding the customer's technical needs to gain buy-in. Additionally, you forge strong partnerships with aligned account executives, manage pipeline and opportunities, document product feedback and competitive intelligence for internal advocacy, and continuously learn to refine pre-sales, product, and sales processes.

Atlassian offers flexible work options, letting employees choose office, remote, or a mix to support family, personal goals, and other priorities. They hire people in any country where Atlassian has a legal entity. Responsibilities include partnering with direct sales, partners, and large account teams on Fortune 500 customers to track the customer profile, business problems, roadmaps, and solution success to optimize accounts. The role involves customer discovery, identifying cross-product opportunities, being a product expert in pre-sales, delivering value-based demonstrations, and guiding the customer's technical needs to gain buy-in for Atlassian. It also requires forging strong partnerships with aligned account executives, collecting product feedback and competitive intelligence, sharing it with product management, and continuously learning to improve pre-sales knowledge and sales processes.

GitLab is the AI-powered DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation, trusted by more than 50 million users and a large share of the Fortune 100, with a culture that embraces AI as a core productivity multiplier. As Vice President, Legal Commercial, you will own GitLab's global commercial legal function, report to the Chief Legal Officer, and partner with the CRO, CFO, and go-to-market teams, leading a globally distributed 15–20 person team across contracting, partnerships, AI governance, FedRAMP, and public-sector contracting. You’ll define long-term strategy, advise on enterprise deal structures, pricing and packaging risk, lead standard-setting for contracting, oversee CLM integration with the quote-to-cash process, and drive major partnerships and AI governance contracting. Qualifications include 15+ years of combined law firm and in-house experience, a J.D., 5+ years leading teams, CLM/QTC experience, deep AI governance and enterprise SaaS contracting expertise, and strong executive presence with experience managing distributed teams in a remote environment. The Commercial Legal team operates asynchronously; GitLab offers benefits such as flexible PTO, equity, parental leave, and development funds, and the company supports an equal opportunity workplace with broad eligibility, privacy, and non-discrimination policies.

GitLab presents itself as an intelligent orchestration platform for DevSecOps used by millions and Fortune 100 companies, with AI embedded as a core productivity multiplier. The role of Senior Director, People Business Partners, is a strategic partner to multiple C-level executives, leading a global PBP team and shaping talent strategy to scale a high-performing, remote organization. Responsibilities include driving organizational transformation (design, workforce planning, change management), advising engineering leaders, leading talent reviews and leadership development, leveraging people analytics, coaching executives, and partnering with Total Rewards, Talent Acquisition, and People Operations. Requirements include a proven track record of leading people strategy through major transformations (including AI-driven shifts), cross-functional influence without direct authority, building and scaling a PBP team, executive presence, and remote leadership across time zones. Compensation and benefits include a US salary range of $184,800–$380,400 plus bonuses and equity, a comprehensive benefits package, remote-first hiring, and GitLab’s commitment to equal opportunity and accommodations where needed.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security risk, and accelerate digital transformation, trusted by 50M+ users and a majority of the Fortune 100, with AI as a core productivity multiplier across its products and teams. The Engineering Manager on the Duo Chat team shapes the core AI capabilities behind GitLab Duo Chat, delivering AI-powered experiences across the software development lifecycle and ensuring scalable, reliable features from roadmap through testing. Responsibilities include managing a distributed team of frontend, backend, and AI engineers, partnering with product and UX to define requirements, contributing to architecture for AI agents at scale, removing blockers, and improving testing, observability, and performance. You’ll bring experience leading distributed engineering teams, a strong software engineering foundation, hands-on familiarity with agentic or generative AI in software workflows, and excellent communication, coaching, and inclusive leadership. The role sits within GitLab’s AI Engineering organization; all roles are remote/global with location considerations, and GitLab offers benefits such as flexible PTO, equity, parental leave, and a commitment to equal opportunity and an inclusive Recruitment Privacy Policy.

GitLab presents itself as an intelligent DevSecOps orchestration platform used by over 50 million users and many Fortune 100 companies, emphasizing AI as a core productivity tool and a high-performance, inclusive culture. The Director of Customer Experience Strategy will lead the CX strategy function, partnering with the Chief Customer Officer and supporting the Global CX organization (Customer Success, Renewals, Professional Services) to shape planning, segmentation, and long-term customer value. Responsibilities include setting the vision for CX, managing annual and in-year planning, developing KPI frameworks and executive decision support, and driving cross-functional initiatives across CX, Sales, Finance, Product, Revenue Operations, and Data, while shaping lifecycle strategy and integrating voice-of-customer insights into roadmaps and system requirements. Candidates should have progressive experience in strategy/analytics/CS/renewals/revenue ops in B2B SaaS, strong business acumen, data interpretation skills, and proficiency with Salesforce, Gainsight, BI tools, spreadsheets, and SQL, plus excellent communication and remote-work capabilities. The role sits in a small, high-impact CX Strategy team with a US base salary range of $168,000–$285,600 plus benefits, and GitLab emphasizes equal opportunity hiring, remote eligibility, and accommodations.

Zendesk is hiring a Senior Director, Strategic AI & Hyperscaler Partnerships to lead its global partner strategy at the forefront of Generative AI, working with the Director, AI Partnerships, the CTO, and product/engineering to shape Zendesk's AI roadmap. The role will build and manage executive-level relationships with tier-1 partners (OpenAI, Anthropic, Amazon Bedrock, Baseten, Eleven Labs) and accelerate emerging partnerships with Microsoft and Google, ensuring top-down alignment on multi-year product, technical, and commercial roadmaps. Success metrics include direct CEO access, multi-C-level relationships, MFN access for technology and GTM, access to partner talent, and high-impact co-marketing and joint product initiatives. Responsibilities cover executive relationship management, strategic alignment across senior leaders, enabling day-to-day execution, mentoring the AI Partnerships Director, and providing guardrails for engagements with ISVs and hyperscalers. The ideal candidate has 15+ years in AI alliances, a hybrid tech-business background with strong networks in major AI foundations, is based in the SF Bay Area, and commands a US base salary of $298k–$446k plus incentives, operating in a hybrid in-office model that supports inclusion and equal opportunity.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork while fostering a diverse, respectful, and inclusive culture in a hybrid work environment. The company serves over 100 million users worldwide, including Fortune 500 clients, with customers such as Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The SMB New Logo Team focuses on growing the business by introducing Lucid products to small and medium-sized businesses, seeking collaborative, customer-focused individuals, and the role involves building relationships, delivering outstanding service, expanding adoption, prospecting, cross-functional collaboration, forecasting, and becoming a trusted advisor. Responsibilities include maintaining transparent forecasts aligned with team goals, meeting activity and internal SLAs, demonstrating initiative to identify growth opportunities, and performing other duties as assigned. Requirements include 1+ year of sales closing or 2+ years of business development (SaaS/tech), CRM familiarity (Salesforce), fluent English; the role is hybrid with Amsterdam office two days per week (Tuesday and Thursday); preferred qualifications include another European language, software sales experience, Salesforce proficiency, strong organizational skills, ability to manage multiple prospects, and a BA/BS.

Sentry helps developers fix errors and performance issues, is trusted by 200,000+ organizations, and is building an AI-native future. They are seeking a Senior Technical Program Manager to own the end of the EPD pipeline—the moment a feature is built to the moment it’s in customers’ hands—and to define what “good” looks like for product launches. The role involves defining the Launch Standard (gates, playbooks, decision rights, rituals), owning feature flag and cohort strategy, orchestrating cross-functional readiness across Engineering, Product, Legal, Marketing, GTM, and Sales, and creating a high-signal, low-noise visibility layer with a focus on continuous improvement. The ideal candidate has 5–8+ years of Technical Program Management experience in a high-growth SaaS company, a builder mindset, strong data analytics, the ability to align multiple teams without formal authority, crisp written communication, and strong prioritization skills. Base compensation is $180k–$200k with benefits and equal-opportunity accommodations; Sentry is an open-source company that emphasizes diversity and accessibility, with applicant privacy details available in their policy.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability with governance that operates at AI speed and scale across the SDLC. The company is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, with brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, and it supports a collaborative open-source community. The Strategic Account Executive role involves owning and growing a portfolio of strategic and global accounts, building executive relationships, developing multi-year plans, driving cross-sell and renewals, and coordinating resources to deliver customer value. Requirements include 5+ years of enterprise software sales, success selling to large enterprises, experience with executive stakeholders, strategic account planning, and familiarity with DevOps, API management, or application security, plus strong forecasting, negotiation, and communication skills. The company emphasizes growth, inclusion, and flexible work, with a total rewards package including base salary plus on-target commission around $240k USD for this role, and a hybrid work option; it is an equal opportunity employer committed to transparency in pay.

SmartBear delivers application integrity for modern tech stacks with governance to operate at AI speed, offering deep test automation, API lifecycle management, and observability across the SDLC to raise the quality standard. It is trusted by more than 16 million developers across 32,000 organizations (including 75% of the largest financial institutions) and supports trusted brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr, while nurturing a collaborative open-source community. The Major Account Executive I role focuses on driving new logo acquisitions in enterprise accounts, building relationships with engineering, DevOps, QA, and IT leaders, and guiding customers through complex buying decisions across SmartBear’s Test, API, and Observability solutions. Responsibilities include owning the full sales cycle, developing territory plans, collaborating with cross-functional teams, and applying consultative, value-based selling while maintaining accurate forecasting and CRM hygiene. Requirements include 4–6 years of quota-carrying SaaS/enterprise software sales experience, a track record of managing complex enterprise opportunities, and strong stakeholder engagement, with SmartBear offering growth opportunities, an inclusive culture, competitive total rewards, and hybrid work options, with an estimated annual cash compensation of $150,000.

Atlassian uses a distributed-first model that allows work-from-anywhere (office, home, or hybrid), conducts interviews and onboarding virtually, and hires in any country with a legal entity; the role described is a remote, UK-based field sales position. Atlassian serves over 300,000 customers worldwide and aims to unleash team potential through software, delivering exceptional customer impact and ongoing revenue growth. The role entails developing named account and territory plans to acquire net-new logos, penetrate greenfield accounts, and establish Atlassian footprints across a broad product portfolio, including JSM/ITSM, with opportunities to expand into non-IT functions like HR/People Ops and Marketing. Responsibilities include building relationships with C-level stakeholders, negotiating contracts, collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, running repeatable GTM plays, coordinating cross-functional efforts, maintaining pipeline hygiene, and providing weekly forecasts. The position requires travel to meet prospects and industry events, owning territory strategies for designated named accounts, serving as the primary Atlassian contact for net-new prospects, and executing playbook-driven motions to build a predictable pipeline and land new enterprise accounts.

Atlassian offers flexible, distributed-first work arrangements—office, home, or a mix—with virtual interviews and onboarding, and hires where it has a legal entity; this remote field sales role is based in the UK. The company works with over 300,000 customers worldwide and aims to unleash team potential through its software, driving ongoing revenue growth in a strong enterprise market. The role centers on building and nurturing relationships with key stakeholders, negotiating contracts, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, requiring a customer-focused, creative, hunter mindset. Responsibilities include developing named account and territory plans to acquire net-new logos, penetrating greenfield accounts, building and converting pipeline, engaging C-level stakeholders, understanding pain points, and proposing tailored Atlassian solutions (including JSM/ITSM displacement and expansion into HR/Marketing), while leading pricing and contract negotiations and coordinating cross-functional GTM efforts. Additional duties involve maintaining pipeline hygiene and forecasts, staying current on industry trends, traveling to meet prospects and events, owning territory strategies, serving as the primary contact for net-new prospects, and executing repeatable GTM plays across multi-stakeholder sales cycles with Channel and other teams.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. This is a remote field sales role based in Germany or the UK, with strong earning potential in the enterprise market. Atlassian serves over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, aiming to unleash the potential of every team through its software to drive customer impact and revenue growth. The role involves building relationships with key stakeholders, negotiating contracts, and collaborating cross-functionally with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to acquire net-new logos and expand footprints across multiple products. You will develop named account and territory plans, identify prospects, lead GTM plays, pursue complex sales cycles, close deals, maintain pipeline hygiene, travel to meet prospects, and own the territory while coordinating with Channel, SEs, Marketing, and Sales Development to land enterprise accounts.

Atlassian supports flexible work arrangements—office, home, or hybrid—with virtual interviews and onboarding as part of a distributed-first approach; this remote, field sales role is based in Germany or the UK. Atlassian serves over 300,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and aims to unleash the potential of every team through software, driving customer impact and ongoing revenue growth, with strong earning potential in the enterprise market. You will build and nurture relationships with key stakeholders, negotiate contracts, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, targeting Fortune 500 companies. Your responsibilities include developing and executing named account and territory plans to acquire net-new logos, penetrate greenfield accounts, generate pipeline, qualify prospects, deliver compelling presentations, navigate procurement, close deals, and propose tailored Atlassian solutions (including JSM/ITSM and expansion into non‑IT functions such as HR/People Ops and Marketing) while leading pricing discussions. You’ll maintain pipeline hygiene and accurate forecasting, stay current on industry trends, travel to meet prospects and events, own territory strategies, serve as the primary Atlassian contact for net-new prospects, and run repeatable GTM plays to land new enterprise accounts through coordinated cross-functional efforts.

- Atlassian offers flexible work options and hires globally with virtual interviews as part of a distributed-first approach; the remote field sales role is based in Germany or the UK. - Atlassian serves over 300,000 customers worldwide and aims to unleash the potential of every team through software while delivering customer impact and revenue growth, with strong earning potential in the enterprise market. - In this role you will build relationships with key stakeholders, negotiate contracts, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. - You will develop and execute named account and territory plans to acquire net new logos, penetrate greenfield accounts, land Atlassian footprints, and propose tailored solutions—including JSM/ITSM displacement and expansion into non-IT functions such as HR/People Ops and Marketing—while maintaining pipeline hygiene and accurate forecasting. - You will lead cross-functional GTM plays, travel to meet prospects and industry events, serve as the primary Atlassian contact for net new prospects from first outreach to close, and navigate multi-stakeholder sales cycles to win new enterprise accounts.

Atlassian supports a distributed-first work model, allowing employees to work from office or home or a mix, with virtual interviews and onboarding, and hires globally where it has a legal entity; this particular position is a remote field sales role focused in the UK. Atlassian serves over 300,000 customers worldwide and aims to unleash the potential of every team through its software, driving customer impact and revenue growth, with strong earning potential in the enterprise market. The role involves building relationships with executive stakeholders, negotiating complex contracts, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Key responsibilities include developing and executing named account and territory plans to win new logos, penetrate greenfield accounts, advance Atlassian footprints, and tailor solutions across JSM/ITSM and non-IT functions, leading pricing and contracting discussions. Additional duties include maintaining pipeline hygiene and accurate forecasting, staying informed on industry trends, traveling to meet prospects and events, and running repeatable GTM plays while navigating multi-stakeholder sales cycles with cross-functional teams to land new enterprise accounts.

Atlassian offers flexible work options and a distributed-first model, with this remote field sales role based in the UK and virtual interviews and onboarding. The company serves over 300,000 customers worldwide, aims to unleash team potential with software, deliver customer impact and ongoing revenue growth, and offers strong earning potential in the enterprise market. In this role you will build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, targeting Fortune 500 companies with a hunter mindset. You will develop and execute named account and territory plans to win net new logos, penetrate greenfield accounts, and land initial Atlassian footprints across a wide product portfolio, proposing tailored solutions including JSM/ITSM displacement and expansion into non-IT functions. You will lead contract negotiations, maintain disciplined pipeline hygiene and accurate forecasting, stay current on industry trends, travel to meet prospects, and own the relationship with net new prospects from first outreach through close, coordinating with Channel and cross-functional teams to land new enterprise accounts.

Atlassian supports flexible, distributed work with virtual interviews and onboarding, and this role is a remote field sales position based in the UK. The company serves over 300,000 customers worldwide and aims to unleash team potential with software to deliver customer impact and ongoing revenue growth. The role involves building relationships with key stakeholders, negotiating complex contracts, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You will develop and execute named account and territory plans to acquire net new logos, build and qualify pipeline, present to decision-makers, navigate procurement, negotiate and close deals, and pursue displacement opportunities across ITSM and non-IT functions, with travel to meet prospects and industry events. You’ll own territory strategy for designated accounts, run repeatable GTM plays to generate pipeline, maintain forecast hygiene, stay current on industry trends, and navigate multi-stakeholder sales cycles with cross-functional teams.

Atlassian supports flexible, distributed work with virtual interviews, and this is a remote field sales role targeted at the UK. The company serves 300,000+ customers globally and aims to unleash team potential through Atlassian software, offering strong earning potential in the enterprise market. The role focuses on building relationships with executives, negotiating contracts, and coordinating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Key responsibilities include developing territory plans to win net-new logos, penetrating greenfield accounts, engaging target stakeholders, presenting tailored Atlassian solutions, leading contract negotiations, and maintaining a disciplined pipeline with weekly forecasts. Additional duties involve staying informed on industry trends, traveling to meet prospects, owning territory strategies, and executing repeatable GTM plays to land new enterprise accounts through multi-stakeholder sales cycles.

Sentry is a fast-growing software company trusted by over 200,000 organizations, helping developers fix errors and performance issues while building an AI-native future. The Security Team protects customers, code, and everything in between, and the IAM-focused Security Engineer will work cross-functionally to design and improve identity and access management across corporate, development, and production cloud environments. Responsibilities include owning IAM infrastructure and tooling (SSO, MFA, directory services), automating onboarding/offboarding, joiners/movers/leavers, access reviews, privileged access management, SaaS lifecycle management, and security incident response, all using secure-by-design principles like least privilege, policy-as-code, and zero-trust. You’ll secure both human and non-human identities (users, service accounts, API keys, OAuth clients, workload identities) and thrive in a developer-forward, automation-first culture with ownership to drive end-to-end security solutions. Qualifications include 3+ years in workforce identity and access control for large-scale cloud systems, a CS degree or equivalent, proficiency in Python and IaC tools, API/SCIM/webhook experience, familiarity with cloud platforms and containerization, and a salary range of CAD 163k–253k plus benefits, with equal opportunity and accommodations.

Sentry is a fast-growing software monitoring company trusted by over 200,000 organizations, helping developers fix errors and performance issues before users notice, while pursuing an AI-native future. The Security Team protects customers, code, and everything in between, and as a Senior Security Engineer you’ll work across application and platform security, owning practices like security reviews, threat modeling, vulnerability management, and embedding secure coding into engineering, at the frontier of security challenges from agentic product features and AI-assisted engineering. You will own and mature Sentry's security review program—from secure code and architecture reviews to threat modeling—build processes and tooling to make security part of shipping and operating, and influence vulnerability management, bug bounty, and responsible disclosure programs. Qualifications include 5+ years in designing and securing complex apps and cloud systems, a CS degree or equivalent, experience with security reviews and SDLC, proficiency in at least one language (Python, Typescript, Go, Rust), and familiarity with AWS/GCP/Azure, Kubernetes, Docker, Terraform, plus strong collaboration and communication. Sentry quotes a minimum EUR 74,144 gross and a base salary range of €112,000-€146,000, along with benefits, equal opportunity, and accommodations in a diverse, open-source, developer-forward culture.

Sentry is a fast-moving software company that helps developers fix errors and performance issues before users notice, trusted by 200,000+ organizations as today’s application monitoring standard. The Security Team secures all things Sentry—our customers, our code, and everything in between—and the IAM-focused Security Engineer will own access control practices across corporate, development, and production environments. You’ll own and mature IAM infrastructure and tooling (SSO, MFA, directory services) and drive automation for onboarding/offboarding, joiners/movers/leavers, access reviews, privileged access management, SaaS lifecycle management, and incident response, all while applying secure-by-design, least-privilege, zero-trust principles. Requirements include 3+ years designing workforce identity and access systems, a CS degree or equivalent, proficiency in Python and IaC, experience with IDP/IGA/PAM, cloud and container tech, and strong collaboration and communication; they encourage applicants who don’t meet every qualification. The base salary range is $155,000 to $240,000 USD, with benefits and equal opportunity for all, plus accommodations if needed; Sentry is an open-source company that values accessibility and maintains an Applicant Privacy Policy.

Sentry is a fast-growing, AI-native application monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues before users notice. The Security Team protects customers, code, and everything in between, and the IAM-focused role collaborates across Infrastructure, IT, and Platform to enable secure, efficient access for a fast-moving engineering organization. You will own and mature IAM infrastructure and tooling (SSO, MFA, directory services) across corporate, development, and production environments, and automate onboarding/offboarding, access reviews, privileged access management, SaaS lifecycle, and incident response workflows. Qualifications include 3+ years designing workforce identity and access control for large-scale cloud systems, a CS degree or equivalent, Python and IaC skills, experience with IDP/IGA/PAM, cloud and container tech, CI/CD security, and strong communication; candidates not meeting 100% of criteria are encouraged to apply. The role offers a salary range of 81,000 to 125,000 EUR (with a legal minimum wage of 74,144 EUR) plus benefits, and Sentry emphasizes equal opportunity, inclusivity, and accommodations.

Sentry helps developers fix errors and performance issues quickly, is trusted by over 200,000 organizations, and is building an AI-native future. The Security Team protects customers, code, and everything in between with a small but growing team that operates with high trust and autonomy. As a Senior Security Engineer, you will own and mature Sentry’s security review program, including secure code reviews, architecture reviews, threat modeling, and embedding secure practices into the engineering organization. You will partner with product and engineering to influence design from the start, build automation to integrate security into CI/CD, and manage vulnerability handling and bug bounty programs while conducting validation and testing across applications, SDKs, and cloud infrastructure. Qualifications include 5+ years of relevant experience, a CS degree or equivalent, experience with security reviews and cloud technologies, plus strong collaboration and communication; the base CAD salary is 200,000 to 295,000, with benefits and equal opportunity policies described.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, and they’re hiring a Senior Security Engineer on a small, high-trust Security Team to secure customers, code, and everything in between. The role involves owning and maturing security review programs—including secure code review, architecture review, and threat modeling—while embedding secure design into the engineering lifecycle and partnering with product and engineering to influence how features are built. You’ll also manage vulnerability management, coordinate bug bounty and responsible disclosure, validate findings, and coordinate testing across Sentry’s applications, SDKs, and cloud-based platform, while addressing emerging threats. Qualifications include 5+ years designing and securing large-scale distributed systems, a CS degree or equivalent, experience with security reviews, SDLC, secure CI/CD, architecture reviews, threat modeling, vulnerability management, and programming in at least one language with familiarity in Python/Typescript/Go/Rust, plus cloud technologies like AWS/GCP/Azure, Kubernetes, Docker, Terraform; strong collaboration and communication, and the company encourages applicants even if not 100% qualified. The role offers a base salary of $190k-$280k, eligibility for benefits, equal opportunity with accommodations, and Sentry’s open-source, inclusive culture.

Sentry is a leading application monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues before users notice so teams can spend more time building and is pursuing an AI-native future. The Technical Enablement Director will drive usage and adoption of the platform through education and enablement, owning strategy, planning, and end-to-end execution of training for internal employees, customers, and partners, and will act as a product evangelist, content producer, and educator. Responsibilities include becoming a Sentry product expert, owning Sentry University, creating curriculum and learning units, designing a comprehensive training strategy and certification program, and developing end-user training content for CSMs and SEs plus instructor-led sessions. The role also involves collaborating with Sales, Marketing, Product, Engineering, and Design to track leads and keep materials up-to-date and on-brand, while developing onboarding and ongoing technical enablement programs for topics like logging and monitoring, with KPIs to measure adoption and effectiveness. Qualifications include strong knowledge in the application monitoring field, 5+ years of technical training development and delivery, a CS/CE-related degree or equivalent, excellent verbal and written communication and presentation skills, and experience working with customers and partners; Sentry also emphasizes equal opportunity and accommodations for disabilities.

Sentry helps developers fix errors and performance issues quickly, is trusted by 200,000+ organizations, and is building an AI-native future. The Solutions Engineering team helps Sentry’s largest customers integrate the platform, with this Amsterdam-based role serving as the primary technical presence across the EMEA region and partnering with enterprise engineering teams post-sale. You’ll map customer pain points to tailored onboarding, create best-practices content, guide instrumentation and monitoring, run workshops, and relay customer feedback to Product and Engineering to align the roadmap. Requirements include 3+ years in a solutions/sales/implementation role or software development, hands-on experience with modern stacks and observability, strong communication, English fluency, and the ability to work across EMEA; the role is a 12-month fixed-term contract with potential to convert. Salary is €98,000–€130,000 base with an 85/15 variable, plus benefits, with Sentry emphasizing equal opportunity and accommodations for disabilities.

Sentry helps developers fix errors and performance issues quickly, is trusted by 200,000+ organizations, and is building an AI-native future. The Technical Customer Success Manager role expands the team to support a growing global customer base and drive deeper adoption of the Sentry Platform. You will become a Sentry product expert, onboard customers, drive value realization and retention, collaborate with Account Executives, Sales Engineers, and Engineering, act as a strategic advisor, and partner with sales to identify expansions. You’ll love this job if you enjoy discussing technology with engineers, want to impact customers across industries, thrive in a fast-paced cross-functional environment, and are passionate about developer tools and the software lifecycle. Qualifications include a BA/BS in CS or related field, 5+ years in customer-facing roles, strong technical experience with DevOps, monitoring, and cloud-native platforms, cross-functional teamwork, with bonus qualifications in development or DevOps, and Sentry is an equal opportunity employer offering accommodations.

Sentry is expanding its Technical Customer Success team to support a growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager, you’ll be a product expert responsible for onboarding customers, helping them realize maximum value from the platform, and uncovering new growth opportunities through additional use cases and products. The role requires strong technical expertise and a solid understanding of the Software Development Life Cycle, and involves close collaboration with Account Executives, Sales Engineers, and Engineering teams to meet both technical and business goals. You will become a trusted strategic advisor, drive onboarding, adoption, value realization, retention, define objectives with stakeholders, and partner with sales to identify expansions while advocating for customers internally. Qualifications include 5+ years in customer-facing roles, a strong technical background in DevOps/monitoring/cloud-native platforms, a CS-related degree or equivalent, cross-functional experience, executive presence, and bonus qualifications like prior developer/DevOps experience and application monitoring knowledge.

Sentry helps developers fix errors and performance issues faster, enabling teams to spend more time building, and is trusted by 200,000+ organizations as today’s application monitoring standard with an AI-native future. The Solutions Engineering team helps Sentry’s largest customers embed the platform, from SDK integration to ensuring alerts and issues reach the right people at the right time. Responsibilities include translating customer pain points into onboarding plans, developing best practices and educational content, acting as a trusted advisor, delivering workshops, and providing cross-functional feedback to align the product roadmap with value delivery. Ideal candidates enjoy discussing technology with engineers, thrive in a dynamic, multi-industry environment, and are adept at creating solutions and collateral while maintaining a fast-paced, results-driven mindset; qualifications include 3+ years in relevant roles, hands-on experience with languages and frameworks (e.g., JavaScript, Python, Node.js, Java, etc.), and strong communication skills. The role offers a base salary of $140,000–$160,000, eligibility for benefits and equity, and emphasizes equal opportunity, accommodations, and Sentry’s open-source, inclusive culture, with details in the Applicant Privacy Policy.

Sentry provides an application monitoring platform that helps developers fix errors and performance issues before users notice, trusted by 200,000+ organizations and helping build an AI-native future. The role of Technical Customer Success Manager (TCSM) expands the team to onboard customers, maximize value, and drive adoption and growth across the platform worldwide. You’ll be a product expert, ensure onboarding, value realization, and retention, and act as a strategic advisor while collaborating with Account Executives, Sales Engineers, and Engineering to meet technical and business goals. Qualifications include a strong technical background (CS or related), 5+ years in customer-facing roles, experience with DevOps, monitoring, and cloud-native infrastructure, plus cross-functional collaboration and executive presence; bonus for developer/DevOps and deeper monitoring expertise. Sentry is an equal opportunity employer committed to diversity and inclusion, provides accommodations for disabilities, and shares applicant data handling details in its privacy policy, reflecting its open-source ethos and commitment to accessibility.

Sentry is an application monitoring company trusted by over 200,000 organizations, focused on helping developers fix errors and performance issues quickly while building an AI-native future. The Solutions Engineering team helps Sentry’s largest customers embed the product into their applications and workflows, from SDK integration to ensuring alerts and issues reach the right people at the right time, improving developer productivity and customer satisfaction. Responsibilities include translating customers’ pain points into onboarding plans, developing best practices and educational content on error and performance management, acting as a trusted advisor, delivering workshop-level interactions, and providing cross-functional feedback to align the product roadmap with time-to-value. Qualifications include 5+ years in related roles, hands-on experience with languages and frameworks such as JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, and mobile development, plus excellent communication and problem-solving skills. The base compensation is $170,000 to $190,000 plus benefits and accommodations; Sentry commits to equal opportunity and an inclusive culture with accessibility support, and provides details in its Applicant Privacy Policy.

Sentry is an open-source company used by 200,000+ organizations that helps developers fix errors and performance issues quickly while building an AI-native future. The Senior Leader for Developer Experience (DevEx) will own strategy and execution for Sentry's integration ecosystem and developer platform APIs, working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience. They will lead the documentation function (SDK configuration docs, API references, tutorials) and connect docs to the product experience with contextual guidance and health checks in collaboration with the Docs platform team. They will own Sentry's developer community across Discord, social channels, and events, build the team and processes to turn engagement into measurable outcomes, and create education programs (workshops, deep dives, fireside chats) to teach tracing and how to use the product. Qualifications include 7+ years in developer relations or a closely related role with at least 3 years managing people, experience influencing a developer platform or SDK surface, and strong technical writing, with a base salary of $220k–$300k plus benefits and equal opportunity and accommodations policies.

Sentry is hiring an Enterprise Marketing Manager to own how the company is positioned to buyer personas in core audience segments across competitive deals, customer proof, and enterprise campaigns. The role focuses on enablement and storytelling, partnering with Sales, Product Marketing, and Integrated Marketing to ensure Sentry wins in competitive environments and is backed by credible customer programs. Responsibilities include creating enterprise messaging and core narratives, developing sales assets, leading competitive enablement (battlecards, win/loss analysis, training), and building scalable customer programs like advocacy and case studies. Qualifications include 4-6+ years in product or enterprise marketing with proven experience supporting sales enablement and collateral, plus excellent written and verbal communication; bonus for experience marketing developer tools or observability platforms. The posting notes a salary range of $150,000 to $180,000, plus benefits, equal opportunity, and accommodations, reflecting Sentry’s open-source culture and commitment to inclusive hiring.

Sentry is a leading application monitoring platform used by over 200,000 organizations, helping developers fix errors and performance issues before users notice so teams can focus on building. The role is to turn the startup program into a real growth engine, owning startup marketing end-to-end—partnerships, community presence, acquisition programs, and representation in founder and early engineer circles—reporting to the Head of Enterprise Marketing. You will build and scale startup partnerships, expand accelerators/incubators/VC platforms, make Sentry credits a staple in startup perks, and own the acquisition funnel from free plan to paid customers with measurable pipeline metrics. You’ll be Sentry’s face in the startup ecosystem, create founder-focused content and campaigns, and shape the program by evolving credits, onboarding, and packaging while advocating for startups’ needs and tying activity to revenue outcomes. The role requires 4–7 years of marketing/growth/partnerships experience with startups, a track record of building programs from scratch and working across growth/brand/community/partnerships, familiarity with developer tools or B2B SaaS, and a commitment to Sentry’s equal opportunity, open-source ethos, and accommodation policy.

Sentry is a software company that helps developers fix errors and performance issues quickly and is trusted by 200,000+ organizations as the current standard in application monitoring. The role is a Support Engineer position where support is treated as an engineering discipline, combining deep human expertise with autonomous agentic systems to create a Technical Support engine. You’ll master the Sentry ecosystem, perform deep-dive debugging for elite enterprise developers, troubleshoot SDK implementations, and serve as a bridge between users and product teams while engineering deterministic, autonomous support paths. Qualifications include 4+ years in technical support, systems, or software development; strong coding in Python/JavaScript/Java/Ruby; deep understanding of distributed systems; AI/automation literacy; and exceptional communication, with bonuses for open-source contributions or prior software development experience. Compensation is CAD 100,000–125,000 base plus benefits, equity, and inclusive policies, including accommodations, as part of Sentry’s equal-opportunity and open-source culture.

Sentry is a software monitoring company trusted by over 200,000 organizations that helps developers fix errors and performance issues before users notice, so teams can focus on building. They are hiring an APAC Technical Support Engineer based in Australia to join their global Support Engineering team and overlap with the San Francisco HQ, working 9 AM–5 PM AEST. The role aims to redefine technical support by blending deep human expertise with autonomous agentic systems, acting as an orchestrator who ensures issues have the right context and a Human-in-the-Loop path to experts. Responsibilities include root-cause analysis on complex issues, advising senior enterprise engineers, deep-diving into SDK source code, feeding the product with data-driven fixes, and engineering deterministic support paths and agent tooling (using MCP) to enable autonomous resolutions, all while applying the Seer philosophy of moving from a Help Desk to an Autonomous Resolution Engine. Qualifications include 5–8+ years in technical support, systems engineering, or software development, strong coding in Python/JavaScript/Java/Ruby, deep understanding of distributed systems and AI/automation, excellent communication, with bonuses for open-source contributions or prior software development experience, and Sentry emphasizes equal opportunity and accessibility accommodations.

Sentry helps developers fix errors and performance issues quickly and is trusted by 200,000+ organizations; the role sits on the Events Analytics Platform, which powers time-series data and sub-second search across billions of events. The team built Snuba for storage and queries on ClickHouse and now aims to unlock deeper visibility across terabytes of data; as a Senior Software Engineer you will expand the search infrastructure, build on the storage layer, and help shape Infrastructure's technical direction. You will expand EAP's data delivery speed and reliability, architect and automate scalable services, make architectural trade-offs, maintain code quality, lead design discussions, and improve maintainability and developer experience. Projects include Snuba and Sentry's new Search Infrastructure, including how Sentry queries unstructured data in ClickHouse. Requirements include 4+ years in backend or infrastructure engineering, experience with distributed storage systems, Python, familiarity with PostgreSQL/ClickHouse, Memcached/Redis, Kafka/RabbitMQ; located in the SF Bay Area or willing to relocate; salary ranges from $190k to $280k, with benefits, equal opportunity, accessibility accommodations, and applicant privacy policy.

Sentry is an application monitoring company trusted by over 200,000 organizations, helping developers fix errors and performance issues quickly while building an AI-native future. The Billing team sits at the intersection of product, finance, and infrastructure to ensure every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed, directly impacting revenue and customer trust. The Senior Software Engineer will architect and scale Sentry’s billing infrastructure, processing hundreds of billions of events daily with low latency and financial-grade accuracy, and help design flexible pricing primitives for per-event usage and complex enterprise contracts. The role requires solving high-stakes, hard-to-explain problems with a focus on financial correctness, reliability, and scalable design, while collaborating across BizOps, sales, marketing, and leadership to influence ARR and board-level metrics. Sentry offers a base salary of $190,000–$280,000 plus benefits, equal opportunity employment, a commitment to open source, and accommodations for disabilities, with applicant data handled according to the privacy policy.

Sentry is an open-source company that helps developers monitor applications and is trusted by 200,000+ organizations as it pursues an AI-native future. As a Software Engineer (Ingest) on the Client Infrastructure team, you'll work on core ingestion pipelines (Relay and Symbolicator) that process millions of events per minute. You’ll design, build, and operate globally distributed, horizontally scalable infrastructure to ingest mission-critical data, improve the data processing pipeline, solve distributed systems challenges, and use Rust (primarily) with Python while participating in on-call rotations, testing, and documentation. Qualifications include 2+ years of experience with compiled languages (C, C++, Rust), the ability to solve complex high-performance software problems, comfort working with minimal supervision, and bonus experience with Python, Kafka, Redis, and Postgres. Sentry offers a starting salary around EUR 81,000 gross per year (with a legal minimum of EUR 47,400) plus benefits like equity, paid time off, and health insurance, and emphasizes equal opportunity, accommodations, and a commitment to open-source collaboration.

Sentry is a leading application monitoring platform trusted by 200,000+ organizations, helping developers fix errors and performance issues faster so teams can focus on building. The Platform organization is the engine behind everything, spanning developer platform, core infrastructure, SRE, security, and IT, and the Staff Technical Program Manager will operate at the intersection of technical depth and strategic execution, reporting to the Head of Technical Program Management and partnering with the VP of Platform Engineering and other teams with high visibility, including direct engagement with the CTO. You will drive strategic execution by translating priorities into clear, measurable plans, owning sequencing and milestones, building data driven delivery health with metrics and dashboards, keeping planning lightweight and focused on outcomes, and surfacing risks while managing capacity and dependencies. Qualifications include 8+ years of Technical Program Management experience at a high growth technology company with exposure to platform, infrastructure, SRE, or security engineering, a track record of leading cross functional programs, incident management or operational reliability experience, strong analytical instincts, ability to establish operating cadence, and exceptional communication skills; base salary range is $200k-$240k with benefits and equity possibilities. Sentry is committed to equal opportunity and diversity, supports accommodations for disability, is an open source company, and provides details about applicant data in its Applicant Privacy Policy.

Sentry is an application monitoring company trusted by 200,000+ organizations and is building an AI-native future with a massive dataset of production errors, spans, and logs. They’re seeking an Engineering Manager to lead the Machine Learning Engineering team, which covers classical ML (clustering, ranking, anomaly detection, embeddings) as well as LLM-based and agentic systems powering core product surfaces. The role includes setting technical direction across the full ML surface, defining how ML is evaluated and monitored in production, staying hands-on to review code and designs, and coordinating roadmaps with product, design, and engineering to identify high-impact opportunities. Qualifications include 8+ years of engineering experience with ML systems, 3+ years in management, experience deploying ML models at scale, strong judgment and communication, and a plus for a research background; not sure you meet 100% of the qualifications? apply anyway. Sentry offers a base salary of $220,000–$280,000 plus benefits, commits to equal opportunity and an inclusive culture, provides accommodations for disabilities, and maintains an open-source ethos with the Applicant Privacy Policy detailing data handling.

Sentry is an application monitoring platform trusted by over 200,000 organizations that helps developers fix errors and performance issues so teams can focus on building. The role is Staff Software Engineer on the Issue Workflow team, responsible for architecting systems that process billions of events daily and transform them into actionable insights for developers. You will drive technical strategy, shape architectural direction, solve complex performance and scalability challenges, and design features that deliver fast search, robust workflows, and high-quality user experiences. Qualifications include 10+ years in full-stack software engineering (ideally Python and TypeScript) with expertise in domain modeling, distributed systems, data stores, and message queues, plus experience with PostgreSQL, ClickHouse, and Kafka. Sentry promotes equal opportunity and inclusivity, offers accommodations for disabilities, and provides an applicant privacy policy detailing how data is handled.

Sentry runs the world at a breakneck pace, helping developers fix errors and performance issues before users notice so teams can spend more time building, and it’s trusted by 200,000+ organizations as it moves toward an AI-native future. The role is a Senior Software Engineer on the JavaScript SDK team, tackling complex challenges across the entire JavaScript ecosystem and building SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You will have end-to-end ownership, planning, implementing, and shipping code, writing robust tests, crafting documentation, leveraging AI tools to boost productivity, and engaging with open-source communities and standards bodies like TC39, Node.js core, and OpenTelemetry SIG. Qualifications include at least 5 years of software engineering experience, deep TypeScript/JavaScript web development skills, hands-on Node.js with exposure to Bun, Deno, or Cloudflare Workers, strong English communication, and a base in San Francisco or willingness to relocate; bonus points for WinterCG experience, OpenTelemetry familiarity, and open-source contributions. The base salary range is $190,000 to $280,000, with eligible benefits and equity; Sentry is an equal-opportunity employer offering accommodations, and applicant privacy policy details are available.

Sentry helps developers fix errors and performance issues before users notice and is trusted by 200,000+ organizations as today’s application monitoring standard while building an AI-native future. The role is a Senior Software Engineer on the JavaScript SDK team, tackling advanced challenges across the JavaScript ecosystem and aiming to leverage AI to create elegant, high-impact code for frameworks like React, Next.js, Vue, Nuxt, Hono, and NestJS. You’ll own end-to-end work—from planning and implementing to testing and documenting—while engaging with open-source communities (such as TC39 and the OpenTelemetry SIG) and directly interacting with customers on GitHub and at conferences. Qualifications include at least 5 years of software/web development experience, deep TypeScript/JavaScript expertise, hands-on work with two or more modern frameworks, strong English communication, and a Toronto-area location or willingness to relocate; bonus points for edge runtimes, open-source contributions, and experience with open-source committees. The package includes a CAD 200,000–295,000 base salary, comprehensive benefits (incentive compensation, equity, PTO, group health), and Sentry’s commitment to equal opportunity and accessibility accommodations.

Sentry is an open-source, AI-native software monitoring company trusted by over 200,000 organizations and focused on helping teams ship quickly and reliably. The Senior Software Engineer on the AI/ML team will build evaluation infrastructure to measure the accuracy, reliability, and real-world performance of AI systems, turning ambiguous AI behavior into measurable signals. You will design evaluation frameworks, curate datasets and benchmarks from production data, build automated test harnesses and metrics pipelines, and own the evaluation lifecycle for major AI initiatives. Qualifications include at least 5 years of experience, a CS/ML degree, production-quality Python/TypeScript code, experience with data pipelines and AI evaluation techniques, with bonus for LLM/agentic tool experience. The role offers a base salary of $240k-$280k, benefits, equal opportunity and accommodations, and Sentry's commitment to diversity, open source, and privacy policies.

Sentry is a software monitoring company trusted by 200,000+ organizations, focused on helping developers fix errors and performance issues quickly while building an AI-native future. The CTRL team builds foundational infrastructure for a multi-cell architecture, managing customer identity, placement, lifecycle, cross-cell routing, replication, and coordination across services. As a Senior Software Engineer on CTRL, you will design and operate core control-plane primitives, improve reliability and observability, collaborate to provide safe infrastructure primitives, and assist in incident response. Qualifications include 5+ years as a software engineer, strong Python (Rust a plus), experience with distributed systems at scale, cloud and containerized environments, a track record of ownership, plus a base salary range of $190,000–$280,000 and benefits. Sentry is open-source, committed to equal opportunity and diversity, provides accessibility accommodations for applicants, and offers an Applicant Privacy Policy.

Sentry is a leading application monitoring platform trusted by 200,000+ organizations, helping developers fix errors and performance issues faster. The Issue Workflow team is the primary product surface, processing billions of events daily, and as a Staff Software Engineer you’ll architect the systems powering real-time data pipelines, search backends, and analysis that surface signal from noise. You will drive technical strategy and multi-quarter roadmaps, tackle performance and scalability challenges, ensure product quality, and mentor others while prioritizing a fast, delightful developer experience. Qualifications include 10+ years in full-stack software engineering (Python and Typescript), expertise in distributed systems and data stores, and experience with PostgreSQL, ClickHouse, and Kafka, along with strong communication and product-mindedness. Sentry is an equal opportunity employer with an inclusive culture, offering accommodations for applicants with disabilities and providing details in the Applicant Privacy Policy and accommodations contact.

Sentry helps developers fix errors and performance issues before users notice, earning the trust of 200,000+ organizations and aiming for an AI-native future. The role is with the Events Analytics Platform (EAP) team, which powers time-series data and searching across billions of events with sub-second latency, building on Snuba and ClickHouse to unlock deeper visibility and reporting. As a Senior Software Engineer, you will lead expanding EAP’s data delivery speed and reliability, architect and automate scalable services, make architectural trade-offs, and improve code quality and developer experience. Projects include Snuba and Sentry’s new Search Infrastructure, with work on querying unstructured data in ClickHouse and increasing consistency and performance of core data services. Qualifications include 4+ years of backend/infrastructure experience, knowledge of distributed storage systems, proficiency in Python, experience with PostgreSQL/ClickHouse, Memcached/Redis, Kafka/RabbitMQ, strong communication, eligibility to work in the Toronto area or willingness to relocate, a CAD 200,000–295,000 salary range, and benefits plus equal opportunity and accommodations policies.

Sentry is a fast-growing application monitoring company trusted by more than 200,000 organizations and is building an AI-native future. The Centralized Tenancy and Routing Layer (CTRL) team creates the foundational infrastructure that defines customer boundaries and coordinates lifecycle operations across Sentry’s distributed architecture. As a Senior Software Engineer on CTRL, you’ll design and operate core platform primitives for distributed coordination, cross-cell routing, replication, and lifecycle orchestration to keep the platform safe and scalable at global scale. Your responsibilities include building and enhancing control plane systems, improving reliability and observability, partnering with other teams to provide safe infrastructure primitives, and participating in incident response and continuous improvement. Requirements include 5+ years of software engineering experience, strong Python (Rust a plus), experience with distributed systems, cloud platforms, containerized systems, and ownership; the role offers CAD 200k-295k base salary plus benefits, with Sentry committed to equal opportunity and accommodations.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations, focused on helping developers fix errors and performance issues quickly while building an AI-native future. The role is a Senior Software Engineer on the JavaScript SDK team, tackling complex challenges across the JavaScript ecosystem and building SDKs for React, Next.js, Vue, Nuxt, Hono, NestJS, and more. You’ll own end-to-end development, from planning and implementing to testing and documenting, leverage AI tools to boost productivity, and contribute to open-source governance (TC39, OpenTelemetry) while directly assisting customers and users. Qualifications include 5+ years as a software/web developer, deep TypeScript/JavaScript expertise, experience with two or more frameworks, strong English communication, and a preference for candidates in SF Bay Area or willing to relocate; bonus points for edge runtimes, open-source contributions, and involvement with open-source committees. The salary range is $190k-$280k with comprehensive benefits, Sentry is an equal-opportunity employer offering accommodations for disabilities, and the company emphasizes open-source accessibility and privacy of applicant data.

Sentry is a leading app monitoring company trusted by over 200,000 organizations, building an AI-native future to help developers fix errors and performance issues before users notice. Its Mobile SDK team processes over a billion events each day, and the company is hiring a Senior iOS SDK Engineer to own the iOS SDK from core architecture to final product, including features like Session Replay and next-generation performance monitoring with on-device AI. The role involves designing robust APIs at scale and shaping the overall vision for mobile at Sentry, becoming the go-to expert for challenging customer problems. Qualifications include 5+ years as a software engineer with a mobile focus, deep iOS development experience in Swift and Objective-C, strong mobile architecture knowledge, experience with AI-powered development tools, excellent English, and willingness to relocate to Toronto (or nearby); bonus points for app monitoring familiarity, C/C++, open-source contributions, and experience with other mobile platforms. The base salary is CAD 185,000–231,000 plus benefits, and Sentry emphasizes equal opportunity and an inclusive culture with accommodations available.

Sentry is a software company focused on application monitoring that helps developers fix errors and performance issues faster, trusted by over 200,000 organizations. The Billing team sits at the intersection of product, finance, and infrastructure and is responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed, directly impacting revenue and customer trust. As a Senior Software Engineer, you will architect and scale the core systems powering Sentry's billing infrastructure, processing hundreds of billions of events daily with low latency and financial-grade accuracy, and design flexible pricing primitives for per-event usage and enterprise contracts. The role involves cross-functional collaboration with product, BizOps, marketing, and sales to build systems enabling new products and pricing models, while tackling data consistency challenges like event delays, retroactive pricing changes, and distributed count reconciliation. Sentry offers a base salary range of 200,000 to 295,000 CAD, benefits, equal opportunity and inclusive culture, accommodations for disabilities, and access to the Applicant Privacy Policy for data handling details.

Sentry is a leading application monitoring company trusted by 200,000+ organizations, focused on helping developers fix errors and performance issues quickly while building an AI-native future. This role is a Senior Software Engineer on the JavaScript SDK team, working on SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes, with end-to-end ownership and opportunities to influence open-source standards. You’ll tackle a broad set of JavaScript challenges, empower millions of developers, write tests and documentation, and leverage AI tools to boost productivity while directly helping Customer Operations and engaging with the user community. Requirements include at least 5 years of software engineering experience, deep TypeScript/JavaScript web development expertise, hands-on Node.js experience with exposure to Bun, Deno, or Cloudflare Workers, strong English communication, and a Toronto base or willingness to relocate; bonus points for OpenTelemetry, WinterCG, OSS contributions, and runtime interoperability work. The role offers CAD 200,000 to 295,000 base pay, comprehensive benefits, and Sentry’s equal opportunity and accommodation policies, reflecting a strong open-source, inclusive culture.

Zendesk is seeking an AI-savvy SMB Account Executive to grow its SMB base and leverage AI-driven insights to accelerate revenue and deliver exceptional customer experiences at scale. Responsibilities include driving top-line growth by acquiring new SMB customers, nurturing relationships for retention, leading complex AI-powered sales cycles, co-creating AI transformation roadmaps with KPIs, and articulating ROI while collaborating with Solutions Engineers and cross-functional teams to design innovative solutions. Requirements include at least 2 years in B2B SaaS sales or solution engineering, the ability to discuss AI product architecture, proven prospecting and closing skills, solid forecasting and CRM use, and willingness to travel, with a BA/BS or equivalent experience. You are a customer-centric, data-driven collaborator who stays ahead of AI trends, mentors others, and balances visionary thinking with execution. The role offers a US OTE range of $111k-$167k (60/40 base/commission), a hybrid-work arrangement with partial in-office time, and Zendesk’s commitment to diversity, equal opportunity, and accommodations, with AI-based screening used as part of the application process.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available on their site. They’re seeking an Associate Product Support Engineer to work on Appfire’s business-class products and Atlassian tools (Jira, Confluence) deployed globally in cloud and data center environments. The role involves diagnosing, configuring, troubleshooting, and solving technical problems in the Atlassian landscape, providing L1/L2 support, assisting in L3 investigations, and owning issues from start to finish. Requirements include 1–2 years in technical support, excellent customer-facing communication and empathy, and nice-to-have items such as a technical degree, Atlassian ecosystem exposure, familiarity with enterprise tools, and AI tool exposure. Benefits include equity, 25–30 days PTO, 24 hours volunteer time, Appfire University training, health insurance, Multisport and transport cards, food vouchers, a baby bonus, 3 CSR volunteering days, fully remote in Bulgaria with option to the Sofia office, and equal opportunity employment.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for Atlassian-focused products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available on their site. They are seeking an Associate Product Support Engineer to work with their growing list of business-class products and cutting-edge Atlassian products deployed globally in cloud and data center environments. The role involves diagnosing, configuring, troubleshooting, and resolving technical problems related to Appfire Apps in the Atlassian landscape, providing L1/L2 support, assisting L3 investigations under guidance, and owning customer issues from start to finish. Requirements include excellent customer-facing communication and empathy, teamwork and flexible scheduling, strong analytical and problem-solving skills, and 1–2 years of technical support experience; nice-to-haves include a technical degree, Atlassian ecosystem exposure, familiarity with enterprise tools, and experience with AI tools. Benefits include an indefinite contract, equity, 26 vacation days, 12 Wellness Days, 24 hours of volunteer time, private healthcare and life insurance, a MyBenefit platform, home office and lunch card allowances, and Appfire’s commitment to equal opportunity and remote work (Req ID: 843).

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, evolving from a 2007 time-tracking tool into the #1 time management add-on for Jira in the Atlassian ecosystem. They are building an AI-native company and equip Customer Success with AI-assisted tools to handle repetitive tasks, freeing time for executive relationships, strategic conversations, and driving customer outcomes, with frontline feedback shaping future tooling. The Senior Customer Success Manager will own the post-sale lifecycle for enterprise accounts, lead strategic value realization, drive GRR and NRR through renewals and expansions, and conduct regular business reviews and outcome-focused planning with customer champions. Requirements include 5+ years in SaaS CS or AM, experience translating product capabilities into measurable business outcomes, comfort with AI tools, strong cross-functional communication, and familiarity with personas like Project/Program Managers and Jira Admins; Gainsight experience is a plus. Tempo offers a remote-first environment, unlimited vacation in most locations, robust benefits, professional development opportunities, a commitment to equal opportunity employment, and a collaborative, innovation-driven culture with opportunities for in-person meetups and travel.

Tempo serves 30,000+ customers (including a third of Fortune 500) with integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and is the #1 time management add-on for Jira; founded in 2007, it has grown into a trusted Atlassian ecosystem leader focused on helping teams work smarter with a heart-driven tech approach. The Senior Customer Success Manager is a strategic partner to Tempo’s largest customers, accountable for gross and net revenue retention, driving value realization across an integrated SaaS suite, and leveraging AI-assisted tooling to focus on executive relationships and outcomes. Responsibilities include owning the post-sale lifecycle for enterprise accounts, leading strategic planning and reviews, managing renewals and expansion opportunities, guiding adoption with operational users, forecasting renewals, documenting goals and risks with Gainsight, and collaborating with Product and Sales to deliver a unified customer experience and craft customer stories. Required are 5+ years in SaaS Customer Success or Account Management with enterprise experience, the ability to translate product capabilities into business outcomes for executives, curiosity about AI, strong communication, and comfort in a fast-scaling, cross-functional environment; Gainsight experience is a plus. Why Tempo: remote-first culture, unlimited vacation, comprehensive benefits, professional development, diverse and collaborative teams, social activities, optional in-person meetups, potential travel to international offices, and an equal opportunity employer; resumes should be in English.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with the Value Management Office guiding interactions toward customers’ strategic needs and long-term success through core principles like facts, structure, depth, and perspective and a commitment to leaving customers better off. The Principal Value Advisor in the VMO shapes and delivers strategic value engagements, defines Atlassian’s value proposition for customers, drives innovation, and champions craft excellence and customer-centricity as a highly influential individual contributor. Key responsibilities include customer focus and relationship-building—with senior executives, shaping decision-making, and delivering tailored solutions—and financial acumen and value articulation—interpreting data, building business cases, and creating adoption metrics. Additional duties cover critical thinking and solution development to uncover root causes and value drivers, storytelling and executive communication to deliver compelling narratives and handle objections, and driving innovation, collaboration, and knowledge sharing across teams with travel up to 15–20%. Must-have qualifications include 7+ years in value/management consulting or related fields with cloud and digital transformation exposure, government/public sector experience, mastery of financial modeling and executive-level value articulation, exceptional communication and stakeholder management skills, a track record of influencing senior leaders and mentoring others, and a commitment to building the value-management operating model and infrastructure to support Atlassian’s sales transformation, with travel required.

Atlassian supports flexible work arrangements—office, home, or hybrid—and hires globally wherever it has a legal entity to help employees balance personal priorities. The Value Management Office is dedicated to aligning all customer interactions with strategic outcomes and long-term success, guided by principles like owning customer value, courageous engagement, and repeatable, high-quality work. The Principal Value Advisor within the VMO shapes strategic value engagements, defines Atlassian’s value proposition for customers, and champions customer-centric execution and craft excellence. Core responsibilities include executive-level relationship building, developing tailored value propositions and business cases, delivering compelling executive storytelling, driving innovation, cross-functional collaboration, knowledge sharing, and mentoring, with travel up to 15-20%. Required qualifications include 7+ years in value or strategy consulting with cloud/digital transformation and public-sector exposure, strong financial modeling and value articulation, exceptional communication and leadership, recognized thought leadership, and a drive to build value management infrastructure and support sales transformation.

- Atlassian supports flexible work options and can hire globally where it has a legal entity, with the Value Management Office aiming to align all interactions to customers’ strategic business needs and long-term success, guided by principles like facts, structure, depth, and perspective. - The Principal Value Advisor will shape and deliver strategic value engagements, define Atlassian’s value proposition, drive innovation, and set the standard for craft excellence and customer-centricity across the organization. - Responsibilities include engaging senior customer executives to understand objectives, building influential relationships, and creating tailored solutions that deliver significant value and competitive advantage, as well as interpreting data to develop business cases and adoption metrics. - The role also requires advanced discovery and critical thinking, executive storytelling and communication, collaboration across functions, thought leadership, knowledge sharing, mentoring, and up to 15-20% travel for customer meetings. - Requirements include 7+ years in value or management consulting (with government/public experience), mastery of financial modeling and value articulation, exceptional executive communication, demonstrated ability to lead cross-functional engagements and influence senior leaders, and a drive to build the value management infrastructure to support Atlassian’s sales transformation.

As a Principal ML Engineer, you will drive development and implementation of cutting-edge ML algorithms, train sophisticated models, and collaborate with product, engineering, and analytics teams to embed AI functionalities into Atlassian products and services. Your responsibilities span designing system and model architectures, conducting rigorous experimentation and evaluations, and mentoring emerging ML engineers, with a focus on realizing AI's transformative potential across offerings. You will provide technical leadership, tackle the largest and most complex problems from design to launch, set the direction of systems and capabilities, determine plans-of-attack for large projects, and oversee end-to-end deployment of production-grade models (e.g., ranking, retrieval, LLM-based) with ongoing evaluation and improvement. You will collaborate cross-functionally with product managers, designers, and engineering teams to integrate AI/ML into products, partner across teams on company-wide programs, communicate complex technical concepts to diverse stakeholders, mentor others, and contribute to scalable programs across the department. You will make decisions by quickly collating key parameters, balancing speed, risk, and impact, limit ambiguity through experimentation and prototyping, and ensure that contributions from multiple capabilities align with larger product and platform goals.

As a Principal Machine Learning Engineer, you will drive the development and implementation of cutting-edge ML algorithms, train sophisticated models, and collaborate with product, engineering, and analytics teams to embed AI functionalities into Atlassian products and services. Your daily responsibilities span designing system and model architectures, conducting rigorous experimentation and model evaluations, and mentoring emerging ML engineers to realize AI's transformative potential across offerings. Technical Leadership & Execution: you will tackle the largest and most complex problems, set the direction of systems and capabilities, plan large projects, and solve architecture challenges while balancing progress with practicality. Model Development, Experimentation, and Deployment: you will design, develop, and deploy production-grade ML models (e.g., ranking, retrieval, LLM-based systems), conduct meticulous experimentation, engineer features for offline training and online inference, and oversee end-to-end deployment with continuous evaluation and improvement. Cross-Functional Collaboration, Mentorship, and Decision Making: you will partner with product managers, designers, and engineers to integrate AI capabilities, mentor staff, contribute to scalable programs across the department, and make decisions by balancing speed, risk, and impact while aligning contributions with larger products and platforms.