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Atlassian supports flexible work options (office, home, or hybrid) and hires globally wherever it has a legal entity, aligning with its mission to unleash the potential of every team by connecting planning, execution, documentation, and collaboration. Confluence Crossflow plays a critical role in that system by helping existing customers discover, adopt, and realize value from Confluence directly within their current tools and workflows, especially Jira. The organization is hiring a Senior Product Manager to own Confluence Crossflow, guiding how Confluence appears at the right moments to drive awareness, collaboration, and indispensability in work. The role sits at the intersection of product-led growth, cross-product experience design, and knowledge-powered workflows, requiring close partnership with Jira, platform, and ecosystem teams. Key responsibilities include owning the vision and roadmap for discovery and adoption within Jira and other Atlassian tools, designing cross-product onboarding experiences, leading customer discovery, balancing growth with user trust, and measuring success with data to iterate quickly.

Atlassian offers flexible work options and can hire in any country where it has a legal entity to support personal priorities. Atlassian's mission is to unleash the potential of every team by powering the system of work—connecting planning, execution, documentation, and collaboration—where Confluence Crossflow plays a critical role. Crossflow helps existing customers discover, adopt, and realize value from Confluence directly from Jira-enabled workflows, ensuring knowledge isn’t siloed or forgotten. The company is hiring a Senior Product Manager to own Confluence Crossflow and shape how Confluence shows up at the right moments across the Atlassian ecosystem, guiding users from awareness to collaboration. This high-impact role sits at the intersection of product-led growth, cross-product experience design, and knowledge-powered workflows, requiring vision ownership, cross-team alignment with Jira and ecosystem groups, customer discovery, and a data-driven, prioritized roadmap.

- Atlassian supports flexible, distributed work, allowing employees to work from an office, from home, or a combination, with interviews and onboarding conducted virtually for hires in any country where they have a legal entity. - They’re hiring a Senior IT Auditor to join the Internal Audit team in the Philippines, reporting to the Internal Audit Compliance Manager. - The role involves coordinating and executing audit activities across global compliance programs and helping continually improve technology processes and controls. - Candidates should have experience in compliance programs at public companies and want to bring their knowledge and creativity to a rapidly growing tech company. - Responsibilities include performing and documenting process walkthroughs, designing and executing test procedures to ensure framework compliance, advising process owners on potential control or process enhancements, and providing regular updates to Internal Audit Managers.

Atlassian supports a distributed work model, letting employees choose office, remote, or hybrid work, with virtual interviews and onboarding as part of being distributed-first. They can hire anywhere they have a legal entity, reflecting a global reach. There is an opportunity for a Senior IT Auditor to join the Internal Audit team in the Philippines, reporting to the Internal Audit Compliance Manager. The role involves coordinating and executing audit activities across a global compliance program to improve technology processes and controls, leveraging experience from public-company compliance programs. Key duties include performing and documenting process walkthroughs, designing and executing test procedures for framework compliance, advising process owners on potential control enhancements, and providing regular updates to Internal Audit Managers.

Atlassian is seeking a Senior Executive Programs Manager in APAC to lead design and execution of high-impact, multi-touch initiatives—such as customer meetings, executive roundtables, hospitality experiences, and other activations—to amplify regional presence and engagement around critical events. The role supports the broader APAC Executive Programs team in delivering C-suite experiences, bespoke hospitality, and priority programs that strengthen relationships and align with Atlassian’s global executive engagement strategy. You will collaborate with events, sales, account-based marketing, channel teams, and executive leadership to ensure programs meet global standards while reflecting regional nuances and delivering meaningful experiences. The candidate should be a strategic, customer-focused marketer with experience designing elevated, experience-driven engagements, thriving in fast-paced environments with a blend of creativity and operational rigor, and will report to the Head of Executive Programs. Key responsibilities include leading regional executive programs, building scalable frameworks and playbooks; coordinating logistics, vendors, and resources; tracking performance and continuously optimizing for efficiency; and enabling cross-functional collaboration to deliver end-to-end, high-touch programs that impact engagements and brand affinity.

Atlassian seeks a Senior Executive Programs Manager to design and execute high-impact, multi-touch initiatives that amplify the region’s presence, including customer meetings, executive roundtables, hospitality experiences, and other activations around critical events. The role supports the APAC Executive Programs team in delivering C-suite experiences, bespoke customer hospitality, and priority programs to strengthen relationships and align with Atlassian’s global executive engagement strategy. It requires close collaboration with events, sales, ABM, channel teams, and executive leadership to ensure flawless execution that reflects global standards while accounting for regional nuances. The candidate should be a strategic, customer-focused marketer with experience in designing elevated, experience-driven engagements, thrive in fast-paced environments, and demonstrate operational rigor; the role reports to the Head of Executive Programs, and Atlassian offers flexible work arrangements and can hire in any country with a legal entity. Key responsibilities include leading regional executive programs, building scalable playbooks and processes, coordinating logistics and vendor management, tracking performance, cross-functional collaboration, serving as a central point of contact, and continuously optimizing for efficiency and impact.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and can hire people in any country where they have a legal entity. The Brand Design Group, part of the Creative Studio in Atlassian’s marketing department, collaborates with brand strategists, product designers, marketers, and partners to bring brand foundations to life across marketing and in-product experiences at scale. The role serves as a key connector between brand, product design, marketing, and engineering to deliver user-centered brand experiences aligned with strategy, maintain usable guidelines, and contribute to vision work and roadmaps. Responsibilities include designing scalable systems and patterns, leading brand identity for new products and in-product experiences, and supporting research, analytics, and Creative Operations with assets and documentation. Qualifications include 5+ years of design experience, a strong portfolio on complex brand systems or digital products, proficiency with Figma and other tools, collaboration in agile environments, and clear communication, with applications currently limited to Australia.

Atlassian offers flexible work locations—office, home, or a blend—and can hire people in any country where it has a legal entity. The Brand Design Group is part of the Creative Studio in Atlassian’s marketing department, and this role reports to brand design leadership while collaborating with brand strategists, product designers, marketers, and creative partners to bring brand foundations to life across marketing and in-product experiences. Key duties include serving as a connector among brand, product design, marketing, and engineering; maintaining usable brand guidelines; collaborating on future concepts; designing scalable systems and components; leading brand identity for new products and in-product experiences; and supporting research and Creative Operations with assets and tooling. Qualifications on day one include 5+ years of design experience, a strong portfolio, deep knowledge of typography/layout/color, experience with brand and design systems, and high proficiency in Figma (tokens, variables, prototyping, animation), Adobe Creative Suite, and Keynote, plus collaboration in agile environments and strong communication skills. The posting notes that they are currently exploring applications from applicants based in Australia only.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally wherever they have a legal entity. Interviews and onboarding are conducted virtually as part of their distributed-first approach. They’re seeking a Senior Technical Support Engineer for the Cloud products support team to assist customers in Japan. The role aims to deliver a consistent quality experience, introduce new support methodologies, and build a broad, loyal Atlassian customer base. Responsibilities include triage, root-cause analysis, debugging, and solving across multiple Atlassian products, collaborating with engineering on high-priority issues and mission-critical projects, with onboarding to become a specialist in products and technologies.

1) Atlassians can work in an office, from home, or a combination, and Atlassian hires in any country where it has a legal entity. 2) Interviews and onboarding are conducted virtually as part of being a distributed-first company. 3) Atlassian is seeking a Senior Technical Support Engineer to join the Cloud products support team, focusing on customers in Japan. 4) The role aims to provide a consistent quality experience, bring new support methodologies, and build a wide, loyal customer base for Atlassian products and the brand. 5) You will perform triage, root cause analysis, debugging, and solving across multiple Atlassian products, work closely with engineering to resolve high-priority and complex issues, drive mission-critical projects, and receive onboarding training to become a specialist in one or more products and related system and network technologies.

Zendesk is seeking a Senior Corporate Account Executive for Southeast Asia to drive growth in the SaaS space by acquiring new customers, expanding existing accounts, and cross-selling, while aligning Zendesk's solutions with customers' goals. The role requires building and maintaining broad relationships across multiple levels, collaborating cross-functionally, and leading competitive sales cycles using value-based selling, with a strong Salesforce-based pipeline and accurate forecasts. Responsibilities include driving top-line revenue, nurturing customer relationships for high satisfaction and retention, proactively identifying opportunities to upsell, and using data insights to prospect and optimize account revenue. Requirements include a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience with a proven track record, strong presentation and negotiation skills, and familiarity with tools such as Salesforce or Clari. Zendesk emphasizes a hybrid work environment, global diversity and inclusion, equal opportunity employment with accommodations for applicants with disabilities, and notes that AI may be used to screen applications, with a contact for accommodations provided.

Zendesk is seeking an Account Executive to grow its Commercial SaaS customer base by acquiring new clients and expanding existing partnerships, aligning Zendesk solutions with customers’ goals. The role emphasizes driving top-line revenue, nurturing relationships for retention, cross-selling, and using data and customer insights to improve conversion and expansion, while maintaining a strong pipeline and accurate forecasting. Candidates should have a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience with a track record of meeting or exceeding targets, and experience managing complex, multi-month sales cycles and renewals, including selling to VP and C-level executives, with proficiency in Salesforce, Outreach, and Clari, and willingness to travel. Zendesk highlights a human-centered mission, a hybrid work model, and a commitment to fairness, diversity, equity, and inclusion, noting that AI may be used to screen applications in accordance with guidelines. The company also states it is an AA/EEO/Veterans/Disabled employer and offers accommodations for applicants with disabilities, with contact provided for accommodation requests.

Zendesk aims to power exceptional service and human connections, taking a leadership position in Employee Service to boost productivity and employee experiences. They’re hiring an Employee Service Sales Specialist to grow the SaaS customer base by building relationships with decision-makers and expanding offerings within existing partnerships. Responsibilities include positioning Employee Service use cases, collaborative sales support across the full cycle, ROI analyses, providing subject-matter expertise to the sales team, achieving quota, and feeding customer insights back to product development. Requirements include a BA/BS or equivalent, at least 3 years in Employee Service sales (HR/IT use cases), a minimum of 10 years in HR/IT service and operations management, a proven track record of meeting quotas, the ability to navigate complex multi-month sales cycles, travel flexibility, an entrepreneurial and collaborative mindset, and strong communication skills. The role is hybrid with in-office and remote work, and Zendesk emphasizes equal opportunity, diversity and inclusion, potential AI screening, and accommodations for disabilities.

Zendesk is seeking an experienced Senior Strategic Marketing Analyst (EMEA) who will partner with regional marketing leadership, use data to drive GTM strategies, understand customer behavior, and measure marketing performance with a strong ROI focus. In this role you will help Zendesk hit pipeline and revenue targets by addressing strategic growth opportunities, leading cross-functional planning with Finance and Revenue Operations, and creating Tableau dashboards that translate complex data into actionable insights for executives worldwide. You will evaluate campaigns against industry best practices, optimize engagement and funnel metrics, and transform budgeting into an insights-driven process to allocate spend where it delivers the greatest ROI, while driving annual growth, headcount, and quota planning. The candidate should possess a strategic mindset and strong communication skills, with 6+ years in marketing/analytics, advanced Tableau and SQL abilities, an understanding of the marketing funnel and B2B lead-to-opportunity process, and the ability to present to senior leaders; SAS/Python/R are a plus. Zendesk emphasizes a fulfilling, inclusive, hybrid work culture, is an equal opportunity employer committed to diversity and inclusion, may use AI to screen applicants, and offers accommodations for applicants with disabilities upon request.

Zendesk is a leader in customer experience solutions and runs a Contact Center Center of Excellence to optimize platforms such as Zendesk, Amazon Connect, and AWS-based solutions to enhance customer interactions and drive operational efficiency. The role seeks an experienced Sales Specialist with deep expertise in cloud contact center technologies (preferably Zendesk, Amazon Connect, and AWS) to drive awareness and sales of Zendesk’s CCaaS platform for the SMB segment in North America, providing strategic direction and cross-team collaboration. Responsibilities include collaborating with Account Executives, pre-sales teams, and partners to identify opportunities; engaging with vendors and delivery partners to align on best practices; running enablement sessions and customer discovery calls; managing deal progress and forecasts; partnering with AWS and Amazon Connect AMs; and delivering tailored value propositions through coordination with pre-sales while staying ahead of industry trends. Key qualifications include a minimum of 7 years in cloud contact center sales, strong analytical and scale-selling capabilities, proven channel sales experience, autonomous work style in a fast-paced environment, experience selling at the C-level, a track record of meeting sales targets, and technical familiarity with Zendesk and Amazon Connect is advantageous. We offer a competitive salary and benefits package, opportunities for growth, a collaborative and inclusive work environment, and the chance to lead transformational contact center initiatives, with US annualized OTE ranging from $292,000 to $438,000 (60/40 base/commission), potential bonuses or incentives, hybrid work options, commitment to fairness, diversity, inclusion, and accommodations, and AI screening may be used in evaluating applications.

Zendesk is seeking a Business Strategy & Operations Lead to collaborate with leaders across Marketing, Sales, and Product Growth and to drive high-impact improvements and operational rigor for the Online Business. The role entails owning scalable systems and processes, facilitating cross-functional forums to launch customer-experience improvements, supporting executive updates and rhythms (OKRs, reviews, planning), and implementing audits to ensure process integrity. A successful candidate will have 6+ years of experience in management consulting, product/operations strategy, or related fields; a BS/BA or equivalent; excellent communication; the ability to manage ambiguity and multiple stakeholders; and strong end-to-end program management skills. Nice-to-have skills include knowledge of marketing funnel metrics, SQL, CRM/web analytics data, and experience with user behavior platforms like Pendo or Segment. The job is located in Mexico (CDMX or Estado de Mexico) with a hybrid work model, and Zendesk emphasizes diversity, inclusion, and accommodations, including AI screening and disability accommodations.

Zendesk is seeking an Employee Service Sales Specialist to grow its Employee Service business by building relationships with key decision makers and expanding both new and existing customer partnerships, focusing on HR/IT use cases that enhance employee experiences. Responsibilities include positioning Employee Service use cases, partnering with the sales team through the full sales cycle, delivering ROI analyses, providing subject-matter expertise, meeting quota, and collaborating with product development to tailor solutions. Requirements include a BA/BS or equivalent, at least 10 years in HR/IT service and operations, at least 3 years in Employee Service sales, a proven track record of achieving targets, ability to manage complex multi-month sales cycles, entrepreneurial and collaborative mindset, and willingness to travel. The US OTE ranges from $234,000 to $352,000 with a 60/40 base/commission split, potentially with bonuses and benefits, with final offer based on capabilities, experience, and location. Zendesk is an equal opportunity employer committed to diversity and inclusion, supports a hybrid workplace, notes AI may be used in screening, and offers accommodations for applicants with disabilities.

Lucid Software presents itself as a leader in visual collaboration with core values including innovation, excellence, empowerment, initiative, ownership, and teamwork, plus a diverse, respectful, inclusive culture. It offers a hybrid work model and has earned recognitions such as Fortune Best Workplace in Technology, 2022 Glassdoor Best Place to Work, Forbes Cloud 100, and a top-100 ranking on G2 in 2023. The company serves major customers like Google, GE, and NBC Universal, and partners with Google, Atlassian, and Microsoft, while seeking smart, energetic, organized, and competitive individuals to join the sales team and help drive growth. Responsibilities include outbound prospecting, rapid inbound lead response, needs assessments, scheduling product demos, proactive follow-up, product expertise, collaboration with Account Executives and Marketing, and managing schedules and pipelines to hit milestones, with weekly trainings and daily standups. Requirements call for strong problem-solving, either prior sales experience or strong selling interest, fast learning and clear value communication, multi-project management, excellent written and verbal skills, and a drive to exceed targets, in a hybrid role at the South Jordan office two days per week (Tue and Thu), with preferred qualifications in CRM tools and a BA/BS degree.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and inclusivity and operates as a hybrid workplace that supports remote, on-site, or mixed arrangements depending on the role and team. Lucid has received recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. They are seeking a lawyer with expertise in customer and vendor relationships within SaaS to draft, negotiate, and advise on contracts and procurement, reporting to the Sr. Counsel and Sr. Commercial Manager, ideally based near Salt Lake City, UT or Raleigh, NC. Requirements include a JD and active U.S. state bar, 3-5 years of relevant legal experience in software, strong data privacy and DPAs experience, and proven ability to negotiate complex enterprise SaaS agreements and manage cross-functional processes; preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, and government or EDU clients.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, operating as a hybrid, inclusive workplace focused on innovation, ownership, and teamwork. The company serves over 100 million users and boasts major customers such as Google, GE, and NBC Universal, with partnerships including Google, Atlassian, and Microsoft. Lucid is seeking a lawyer with expertise in customer and vendor relationships within the SaaS tech industry to support sales, draft and negotiate contracts, and oversee procurement, ideally based in Salt Lake City, UT or Raleigh, NC. Responsibilities include structuring transactions, managing global contracting, vendor relationships and software renewals, advising on contract risks, ensuring compliance, and developing scalable policies and training. Requirements include a JD and active U.S. bar, 3-5 years of software/tech law experience, strong data privacy knowledge and DPAs, and proven ability to negotiate enterprise B2B SaaS agreements, with preferred experience in Salesforce, Zendesk, Coupa, or government/education customers.

Figma is expanding its team to make design accessible to all, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration with AI from anywhere. They are hiring an SMB Account Executive for Figma Weave in the New York hub to generate new business, manage inbound and outbound SMB pipelines, and guide key decision-makers through Figma’s evaluation and buying process. The role involves building and prioritizing a high-volume pipeline, using discovery and value-selling, aligning with stakeholders to map Figma's roadmap to business needs, and driving deals forward through in-person meetings when possible. Candidates should have software/SaaS outbound sales experience, consistent pipeline generation, and comfort selling to technical audiences; Figma also highlights a growth mindset and encourages applicants even if their background isn’t a perfect match. Figma provides equity, comprehensive benefits, and pay transparency with regional salary guidance, along with inclusivity and accommodation policies; remote roles are localized by location, cameras must be on during interviews, and onboarding may be in person.

Figma is expanding its team to make design accessible for all, offering a unified platform for brainstorming, prototyping, translating designs into code, and real-time collaboration powered by AI. They’re hiring an Account Executive, Mid-Market based in the New York hub to drive sales, build relationships with key decision-makers, and deliver innovative solutions across the product suite. The role involves managing a Mid-Market pipeline (500–5000 FTE), using discovery and value-selling, aligning with executives for enterprise deployments, creating account plans, and collaborating cross-functionally to push deals forward and protect against contractions. Requirements include multi-year SaaS/software sales with a book under 5000 FTE, consistent pipeline generation targets, and experience managing complex 3–9 month sales cycles; bonuses are offered for selling to technical executive audiences and for deal-qualification certifications. Figma offers a base salary around 110k for SF/NY hubs (with remote-location adjustments), equity and a comprehensive benefits package, inclusive policies and accommodations, and emphasizes Grow as you go, while also requiring camera-on during video interviews and in-person onboarding.

The Application Administrator (German speaker) helps clients optimize Atlassian software (Jira, Confluence, Jira Service Desk) and related apps as a remote outsourced administrator for multiple clients. They onboard customers, become familiar with their application servers, and monitor and respond to service desk requests to configure the software to meet business needs. They assist customers in automating processes to improve efficiency, including creating projects and configuring permissions and workflows per request. They communicate with customers and team members to understand requirements, deliver configuration solutions, and record work and time while following security protocols. They address issues and provide best-practice recommendations, handling multiple administrative activities according to agreed-upon customer priorities.

Brew Digital, a growing digital agency backed by a global tech group, seeks its first dedicated Business Development Manager to own the sales pipeline and help scale the business. The role involves cultivating relationships with new and existing clients and driving growth across digital marketing, design, and web development, acting as the linchpin between client needs and delivery teams. You will report to the Senior Management Team and need strong communication, negotiation, and selling skills plus knowledge of digital marketing. Core values—Integrity, Collaboration, Curiosity, and Pride—guide responsibilities such as leading inbound inquiries, developing outbound strategies, negotiating contracts, forecasting, and managing CRM. The role also entails collaborating with Marketing, shaping go-to-market strategy, improving sales processes, staying aware of market trends, and ensuring Brew Digital’s offerings remain distinctive.

Brew Digital is on a growth journey and is hiring its first dedicated Business Development Manager to own a strong pipeline and drive growth across digital marketing, design, and web development, helping shape the sales function within a global tech-backed agency. The BDM will take full ownership of the sales pipeline, nurture relationships with new and existing clients, connect client needs with delivery teams, and report to the Senior Management Team as the company expands. Key responsibilities include leading responses to inbound inquiries, guiding prospects through discovery and scoping, developing outreach strategies, negotiating contracts, and accurately forecasting and reporting pipeline progress to leadership. They will manage customer relationships, deliver persuasive sales materials, ensure smooth handovers to project leads, and partner with Marketing to refine campaigns and contribute to go-to-market strategy. The role also requires staying ahead of market trends and competitors to keep Brew Digital’s offerings distinctive, while upholding the company’s values of integrity, collaboration, curiosity, and pride.

At Atlassian, employees can work from the office, from home, or in a hybrid setup to better support family and personal goals. The company hires people in any country where it has a legal entity. The described role collaborates with business leaders and HR Business Partners on compensation strategy, conducts market analysis, supports complex offer creation, and provides analytics for compensation programs. It also includes distributing annual salary budgets, managing equity pool usage, coaching managers on compensation decisions, and analyzing the efficiency and competitiveness of compensation programs. Additional duties involve supporting annual compensation planning, performing root cause analysis for sales compensation, partnering with other HR Centers of Excellence, and delivering training to the People team, partners, and the business.

At Atlassian, employees can work in the office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The role involves collaborating with business leaders and HR Business Partners on compensation strategy, conducting market analysis for GTM roles, and supporting recruiters with complex offer creation. Responsibilities include compiling analytics for compensation programs, distributing annual salary budgets and managing equity pool usage, and coaching managers on compensation decisions and communication in partnership with HRBPs. It also covers analyzing the efficiency and competitiveness of compensation programs, sales mix structures, modeling potential alternatives, and supporting annual compensation planning with data prep, auditing, and reporting. Additional duties include applying sales compensation expertise to root-cause analysis, partnering with other HR Centers of Excellence to drive solutions, and delivering training and continuous education to the People team, partners, and the business.

1) Atlassians can work in an office, from home, or a mix, giving them control to support family, personal goals, and other priorities. 2) Atlassian hires in any country where it has a legal entity, and its Performance Messaging Team combines email and in-product messaging to deliver targeted campaigns that improve the customer experience and drive business results. 3) The company is seeking an experienced Performance Messaging Campaign Manager (reporting to the Senior Lead, Campaigns & Solutions) to coordinate complex projects, streamline processes, and collaborate with cross-functional teams across email and in-product channels. 4) Responsibilities include owning end-to-end processes, overseeing production resource management (capacity planning and vendor/agency coordination), driving continuous improvements for throughput, quality, and compliance, and acting as a special project driver from scoping through launch, while surfacing actionable insights with marketing stakeholders and managing stakeholder alignment, risks, and timelines. 5) The role also involves designing and implementing experimentation frameworks (hypotheses, success metrics, QA) and partnering on analysis and readouts to inform channel strategy and experimentation.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The Performance Messaging Team brings together email and in-product messaging specialists to deliver targeted campaigns that enhance customer experience and drive business results. They partner with stakeholders across the organization to ensure messaging is timely, relevant, and meaningful, with the aim of driving business impact, and they are seeking a Performance Messaging Campaign Manager reporting to the Senior Lead, Campaigns & Solutions. The Campaign Manager will coordinate complex projects, own core processes end-to-end, manage production resources (capacity planning and vendor coordination), and drive continuous improvements in throughput, quality, and compliance; they will also serve as a special project driver for cross-functional initiatives from scoping through launch. They will surface actionable insights with marketing stakeholders, socialize scalable best-practice recommendations for channel strategy and experimentation, drive integrated timelines and dependencies, and design and implement experimentation frameworks (hypotheses, success metrics, QA) with analysis and readouts.

Atlassian acquired Loom to lead in remote-first, asynchronous work, blending Loom’s video expertise with Atlassian’s collaboration know-how and embracing a distributed, flexible work model with virtual interviews and onboarding. The Lead Product Designer will drive Loom’s Core Product end-to-end video creation and generation—from pre-recording to post-recording—using AI-first thinking, working across the Core Product and NextGen AI teams, and reporting to the Design Manager of Core Product; this is a remote role located between PST and EST. Responsibilities include elevating design craft, owning the end-to-end creation experience, prototyping and shipping AI-enabled innovations, driving user and business impact, mentoring, and collaborating cross-functionally with PM, Eng, and UXR while championing AI-first approaches. Qualifications include 8–10+ years of product design experience, leadership in complex, user-facing products (video/AI/productivity), ability to navigate ambiguity, a high bar for craft, a proven record of shipping user-centered solutions, and strong communication and collaboration skills with a penchant for experimentation and AI. The role supports a global, remote workforce; Loom aims to stay ahead in an AI-driven market and seeks someone who can help Loom become 10x better than competitors by enabling creators and viewers, while interviews and onboarding remain virtual.

Atlassian acquired Loom to lead in remote-first, asynchronous work, combining Loom’s video expertise with Atlassian’s collaboration capabilities to empower richer collaboration, while allowing Atlassians to work anywhere and hire in any country where the company has a legal entity, with interviews and onboarding conducted virtually. The Lead Product Designer will drive Loom’s Core Product experiences, focusing on the end-to-end video creation and generation journey from pre-recording to post-recording, delivering intuitive, AI-assisted workflows for creators and viewers. This is a remote role located between PST and EST, reporting to the Design Manager of Core Product, and partnering with the NextGen AI pod and cross-functional teams to explore bold ideas and keep Loom ahead in an AI-driven market. Responsibilities include elevating design craft, owning the end-to-end creation experience, prototyping and shipping innovations, mentoring the team, and collaborating with product, design, user research, and engineering to drive high-impact features and AI-first thinking. Qualifications include 8–10+ years of product design experience, leadership on complex user-facing products (ideally in video, AI, or productivity tools), ability to navigate ambiguity, a strong craft bar in interaction, visual, and motion design, a track record of shipping user-centered solutions, and strong communication and collaboration skills, with a passion for AI and staying current with industry trends.

Atlassian offers flexible work options—office, home, or a hybrid—and hires globally in any country with a legal entity, giving employees control to support family and personal goals. The role involves partnering with senior leaders worldwide to develop and implement people strategies aligned with the company vision and business goals, and collaborating with regional HR Business Partners and Centers of Excellence to deliver talent strategies and operational plans. You will plan and roll out core HR programs and processes with COEs for supported teams, and use people analytics to provide actionable insights, identify trends, and guide planning, program design, decision making, and success measurement. You will lead organizational design, workforce planning, and change management to support growth and scalability, and foster an inclusive culture by integrating inclusive practices into talent acquisition, leadership development, employee experience, and organizational health. The ideal candidate has at least eight years of HR experience (preferably in high-growth or technology settings), global collaboration experience, strong relationship-building, rapid iterative execution, excellent business storytelling, and a data-driven, business-first mindset across HR to deliver strategic impact and outcomes.

At Atlassian, employees can work from an office, home, or a blend of both, and the company hires in any country where it has a legal entity. The role involves partnering with senior leaders and HR partners to develop and implement people strategies aligned with the company’s vision and goals, and to plan and roll out core HR programs with COEs. It emphasizes using people analytics to inform planning, design, decision-making, and success measurement, while leading organizational design, workforce planning, and change management to support growth. The position also focuses on fostering inclusion and coaching leaders on talent strategy and development across the organization. The ideal candidate has 8+ years of HR experience (preferably in high-growth or tech settings), global experience, strong collaboration and storytelling skills, a data-driven mindset, and a business-first approach across multiple HR domains.

Atlassian supports a distributed-first work model, letting employees work from an office, home, or a mix, with virtual interviews and onboarding, and hires globally where it has a legal entity. The role reports to the Head of Compliance Risk for the India team within Governance, Risk and Compliance, and the Product Compliance team handles Atlassian cloud compliance (SOC 2, ISO 27001/27018, HIPAA, PCI, C5) under the Trust organization. You will collaborate with technical leads to analyze processes, business models, and controls, translate risks, and design and implement mitigating controls while driving continuous process improvement and cross-functional collaboration. Responsibilities include reporting on findings and controls, shaping the compliance strategy with senior management, improving GRC operations, managing gap assessments, audit planning, readiness timelines, and maintaining documentation for audits. You will work with product and functional teams to address architecture and infrastructure impacts on compliance, seek process improvements to boost efficiency and team health, and provide regular status updates to stakeholders.

Atlassian supports flexible, distributed work and global hiring with virtual interviews and onboarding. The role reports to the Head of Compliance Risk for the India team and sits within Governance, Risk and Compliance as part of the Product Compliance team in Trust, focusing on Atlassian cloud compliance (SOC 2, ISO 27001/27018, HIPAA, PCI and C5). You will collaborate with technical leads and subject matter experts to analyze processes, identify risks, and provide mitigating recommendations while driving continuous process improvements and new solutions. Responsibilities include designing and implementing controls and mitigation plans, facilitating audit readiness, maintaining documentation, preparing audit plans and timelines, and leading enhancements to GRC operations, metrics, reporting, and analytics. You will work with product and functional teams to address compliance needs and customer inquiries, promote teamwork across the organization, provide regular status updates, and seek opportunities to improve processes and overall team health.

Atlassian offers flexible work locations—office, remote, or a mix—and hires in any country where the company has a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions with tangible business impact. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities, collaborating with product, engineering, and design to grow technical and domain expertise and drive real outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML-powered solutions, architect integrations using Python or JavaScript, drive data-driven insights, champion AI-augmented workflow automation, oversee production deployment with risk and privacy considerations (GDPR and regulatory), mentor junior engineers, and clearly communicate technical concepts to stakeholders while aligning activities with business objectives.

Atlassian offers flexible work options—office, home, or a hybrid—across countries where they have a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions. The FDE team partners with top organizations to help them leverage Atlassian’s AI capabilities, working with product, engineering, and design to grow technical and domain expertise while delivering tangible business impact. Responsibilities include leading the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, building robust integrations, driving data-driven insights, and overseeing end-to-end production deployments with risk, privacy, and compliance considerations. You’ll mentor junior engineers, communicate complex technical concepts to diverse stakeholders, and align technical solutions with business objectives to establish a clear vision and measurable results.

Atlassian offers flexible work locations—office, remote, or hybrid—so employees can better balance family and personal goals. They hire people in any country where the company has a legal entity. The role involves working with customers and partners to migrate Atlassian products from on-prem to Cloud, joining calls to provide migration updates, coordinating with support teams across regions and functions, and contributing to knowledge articles and release readiness. Qualifications include 8+ years in support, software services, or system administration for large end-user communities, 2+ years with enterprise customers in a high-touch model, and strong skills in SQL, scripting (Python, bash), SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, and experience with Linux/Unix/Windows and networks, plus Java/JVM experience and enterprise exposure. The role values problem-solving, a willingness to learn new technologies, teamwork across multiple roles, and server-to-cloud migration experience as a plus.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity, giving Atlassians control over family, personal goals, and priorities. The role involves working directly with customers and partners to migrate Atlassian products from On-prem to Cloud, joining calls to provide migration updates and coordinating with support teams across regions and cross-functional groups like CSMs, EAs, and developers for the best outcomes. Responsibilities also include contributing to knowledge article creation and review, and participating in release readiness activities. Qualifications include 8+ years in support, software services, or system administration for large end-user communities, 2+ years with enterprise customers in a high-touch model, strong database skills with SQL, scripting knowledge (Python, Bash), and experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, and multiple operating systems (Linux/Unix/Windows). Additional desirable skills include networking knowledge, Java/JVM experience, problem-solving and learning agility, enterprise environment experience, teamwork across multiple roles, and server-to-cloud migration experience as an added advantage.

Atlassian supports flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. You will join the Marketplace Topline team within FP&A, focused on providing financial insights and data-driven decision-making while collaborating with cross-functional stakeholders to drive growth. The role includes supporting financial deliverables for close, forecasting, and planning for the Marketplace business. It involves analyzing marketplace data to identify trends, risks, and revenue-enhancing opportunities, and partnering with teams to optimize revenue processes. It also entails providing strategic financial insights, monitoring marketplace performance, and offering improvement recommendations.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of its distributed-first approach. - You will join the Marketplace Topline team within FP&A. - The team provides financial insights and supports data-driven decision-making, collaborating with cross-functional stakeholders to shape strategic initiatives and drive sustainable growth. - Responsibilities include supporting close, forecasting, and planning for the Marketplace business, and analyzing financial data to identify trends, risks, and revenue opportunities. - They also collaborate to optimize revenue processes, provide financial insights for strategic initiatives, and monitor and report marketplace performance with recommendations for improvement.

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native experience to help build AI vision on mobile devices and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and workflows, verify their impact and usability, and be responsible for feature development and regular app releases with the team. The team is customer-focused, aiming to build experiences and select technologies that empower users, while building high-quality features and infrastructure that is fast, testable, and scalable. You will drive strong collaboration with engineers, designers, and managers to understand user pain points, iterate on solutions, contribute to code reviews and documentation, and tackle complex bug fixes. You will lead projects from technical design and implementation to launch and operation, and onboard and mentor junior engineers.

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native expertise to help build the AI vision on mobile devices and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and workflows, verify their impact and usability, and be responsible for feature development and regular app releases. The role emphasizes customer focus, building high-quality features and infrastructure that are fast, testable, and scalable, and driving collaboration with engineers, designers, and managers to address user pain points. You will contribute to code reviews and documentation, tackle complex bug fixes, and lead projects from technical design and implementation through launch to operation. You will also onboard and mentor junior engineers.

The Rovo Mobile team seeks an experienced principal mobile developer skilled in React Native to help build AI vision on mobile and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and workflows in the Rovo Mobile app and verify their impact and usability, while delivering regular releases with the team. As an engineer on the team, you will be responsible for feature development and building fast, testable, scalable infrastructure, focused on customer-centric experiences. You’ll drive collaboration with engineers, designers, and managers to understand user pain points, iterate on solutions, contribute to code reviews and documentation, and tackle complex bug fixes, leading projects from technical design through launch to operation. The role also includes onboarding and mentoring junior engineers.

The Rovo Mobile team seeks an experienced principal mobile developer with React Native to help build AI vision on mobile and maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and workflows and verify their impact and usability. As an engineer on the team, you’ll own feature development and regular releases, and contribute to code reviews, documentation, and complex bug fixes while building fast, testable, and scalable infrastructure. The team is customer-focused, aiming to build experiences and select technologies that empower users, and you’ll drive collaboration with engineers, designers, and managers to understand user pain points and iterate. You’ll lead projects from technical design through implementation and launch to operation, and onboard and mentor junior engineers.

Atlassian is seeking a Principal Security Engineer with a focus on AI/ML to secure models, data pipelines, and inference services, with the ability to hire from any location in Australia and New Zealand due to time zone overlap. The role centers on safeguarding AI platforms and product experiences, partnering across engineering, platform, infrastructure, and privacy to foster a secure, trustworthy AI that meets industry standards. As the Principal Product Security Engineer, you’ll serve as the technical SME, promote automation, review designs and architectures, and empower engineering partner teams with the latest tools and methodologies for AI security. On day one, candidates should have hands-on experience securing AI/ML systems, cloud security architecture for AI/ML workloads, coding in Java, JavaScript, Python, or Go (and at least one scripting language), and a track record of leading large-scale projects and providing SME guidance. Nice-to-have qualifications include security-focused roles, application security for ML/LLM services, mentoring, CVEs, open-source security contributions, and delivering industry presentations.

Atlassian is hiring a Principal Security Engineer focused on AI/ML to protect models, data pipelines, and inference services with innovative defences and governance, with eligibility open to candidates in Australia and New Zealand due to sufficient time zone overlap. The role involves leading security for AI platforms and product experiences, partnering across engineering, platform, infrastructure, and privacy to foster a culture of secure and trustworthy AI that meets high industry standards. The Principal Product Security Engineer will act as the technical SME, promoting automation, reviewing designs, and driving security teams to equip engineering partner teams with the latest tools, techniques, and methodologies to enhance AI security. On day one, candidates should have hands-on experience securing AI/ML systems, cloud security architecture for AI/ML workloads, coding in Java, JavaScript, Python, or Go (and at least one scripting language), and experience leading large-scale projects with SME guidance to stakeholders. Desirable extras include security-focused roles, application security for ML/LLM services, mentoring, CVEs, open-source contributions, and delivered industry presentations.

Atlassian is recruiting a Principal Security Engineer with an AI/ML focus to defend models, data pipelines, and inference services and to lead the drive for secure, trustworthy AI across engineering, platform, infrastructure, and privacy. The role can hire eligible candidates from any location in Australia and New Zealand with sufficient time-zone overlap; interested candidates should apply today and chat with the Recruitment team. On day one, the candidate should act as a Technical SME, promoting automation, reviewing platform designs and architectures, and equipping engineering partner teams with tools and methodologies to enhance AI security. Required early qualifications include hands-on experience securing AI/ML systems, cloud security architecture for AI/ML workloads, coding in Java, JavaScript, Python, or Go, and at least one scripting language, plus experience leading large-scale projects. Nice-to-have items include broader security-focused roles, application security for ML/LLMs, mentoring security practitioners, CVEs, open-source security contributions, and delivering industry presentations.

Atlassian supports a distributed-first work model, enabling flexibility in where employees work, hiring globally in any country where the company has a legal entity, with interviews and onboarding conducted virtually. They are seeking a Principal Product Manager to lead the Confluence Onboarding experience, focusing on activating new customers from acquisition and cross-sell motions. The role will own the strategy and roadmap for helping new admins adopt Confluence, understanding who they are, guiding them to the right product areas, and enabling value in their first weeks. Key responsibilities include defining onboarding strategy for new admins across acquisition and cross-sell journeys, understanding jobs-to-be-done for technical and business admins, shaping the first-time admin experience, and partnering with Design, Research, Marketing, Core Product, and Growth to create empathetic, intuitive experiences while measuring success with Engineering and Data Science. The goal is to drive Atlassian’s growth by ensuring new customers sign up, activate, and expand, delivering a cohesive, value-driven admin journey across the organization.

Atlassian offers flexible work options—office, home, or hybrid—and can hire in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The role is a Principal Product Manager responsible for the Confluence Onboarding experience, focusing on activating new customers from acquisition and cross-sell motions and shaping the first-time admin experience. You will own the onboarding strategy and roadmap for new Confluence admins, understanding their jobs-to-be-done and guiding them to the right product areas to realize value in the first weeks. Responsibilities include partnering with Design and Research to build empathetic, intuitive experiences and collaborating with Marketing, Core Product, and Growth to connect onboarding with upstream motions; plus working with Engineering and Data Science to define metrics and run experiments. The role aims to drive alignment across Atlassian to deliver a cohesive, value-driven admin journey that leads to activation and expansion of new customers.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The Search Platform team powers the search functionality across Atlassian products and aims to provide reliable infrastructure, a consistent user experience, and higher result accuracy as the client base grows. Growth in clients and content makes search an exciting and challenging engineering domain. The role requires strong software engineering skills: 80% engineering and 20% machine learning. You will tackle complex problems from design to launch, plan large projects, address architecture challenges, lead code reviews and documentation, fix high-risk bugs, set standards for reviews, collaborate on company-wide programmes, transfer language depth, and mentor junior teammates.

Atlassians can choose where they work—office, home, or a combination—with virtual interviews and onboarding as part of being a distributed-first company, and the company hires people in any country where it has a legal entity. The Search Platform team powers the search functionality across Atlassian products and aims to provide reliable infrastructure, a consistent user experience, and improved result accuracy, with growth making it an exciting and challenging domain. The role calls for strong software engineering skills: 80% engineering and 20% machine learning. You’ll handle complex problems from technical design to launch, determine plans of attack on large projects, solve architectural challenges, and apply architectural standards to new projects. You’ll also lead code reviews and documentation, tackle high-risk bug fixes, set the standard for meaningful code reviews, partner across engineering teams on company-wide programs, transfer knowledge across languages, and mentor junior teammates.

Atlassian supports flexible work locations, hires globally, and conducts virtual interviews and onboarding as part of its distributed-first approach. Teams tackle large, complex problems in the Jira AI group, translating requirements from Product, Engineering, and Design leads into solid engineering deliverables and delegating work accordingly. They deliver solutions used by other teams and products, guided by a Product Engineer mindset that emphasizes data-driven, customer-centric features and a culture of accountability within Jira AI. The role involves exceptional problem solving with ML/AI and software engineering, routinely addressing architecture challenges, defining architectural standards, and contributing to code delivery through reviews, documentation, direct contribution, and fixing high-risk bugs. It requires expertise in data analysis, statistical methods, and logical reasoning to inform data-driven decisions, cross-team partnerships on company-wide initiatives, and mentoring junior members.

Atlassians can work anywhere—office, home, or hybrid—with virtual interviews and onboarding, and the company hires in any country where it has a legal entity as part of its distributed-first approach. The role involves tackling large, complex problems from technical design to launch and working closely with Product, Engineering, and Design leads in Jira AI to translate requirements into solid engineering deliverables and delegate work to teams. You will deliver solutions used by other teams and products, adopting a Product Engineer mindset to build data-driven, customer-centric features and cultivate that culture within the Jira AI group. Expect to apply exceptional problem-solving in ML/AI and core software engineering, routinely tackle complex architecture challenges, define architectural standards, and actively contribute to code delivery by leading code reviews, documentation, direct contribution, and fixing bugs in high-risk areas. You will use data analysis, statistical methods, and logical reasoning to inform decisions, partner across engineering teams on company-wide initiatives, and mentor junior team members.

- Atlassians can work remotely, from home, or in an office—this role is remote and must be located in India. - Atlassian is hiring a Principal Machine Learning Scientist to join the Central AI team, which builds the fundamental infrastructure, data pipelines, frameworks, and models to accelerate AI feature development across the company. - The Central AI organization is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and establish an Atlassian AI infrastructure for the future, including developing core shared experiences like search, knowledge discovery, and conversation to prevent silos. - The future team seeks a world-class, empowered engineering organization that supports cloud migration and delivers value across Jira, Confluence, Trello, and Bitbucket. - Daily responsibilities include designing system and model architectures, training and evaluating models, conducting experiments, collaborating with product, engineering, and analytics teams, and guiding emerging ML engineers to realize AI’s transformative potential.

Atlassian offers flexible work options, including remote roles, but this position requires you to be located in India. The Central AI organization builds infrastructure, data pipelines, frameworks, models, and other AI capabilities to accelerate AI feature development across the company. As part of the Atlassian Intelligence program, Central AI aims to accelerate AI innovation, provide cohesive AI experiences, and establish an Atlassian AI infrastructure that prevents silos while supporting core experiences like search, knowledge discovery, and conversation. The future team is an empowered, world-class engineering organization within a unified R&D effort focused on cloud adoption and delivering value across Jira, Confluence, Trello, and Bitbucket. As a Principal Machine Learning Engineer, you will lead the development and deployment of cutting-edge ML algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams, design architectures, run experiments, and guide other ML engineers to realize AI’s transformative potential across Atlassian products.

The role is a hands-on StarRocks Engineer on the Developer Observability team, responsible for architecting, operating, and optimizing large-scale StarRocks deployments that power real-time analytics and observability dashboards. It requires deep expertise in StarRocks internals, performance tuning, operational excellence, and integration with modern data pipelines, with duties to design, build, and maintain production-grade clusters for high-volume, low-latency analytics workloads. The engineer will lead schema and data modeling for clickstream, dimensional, and time-series data, ensuring deduplication, upserts, and efficient partitioning, and will optimize query performance using materialized views, indexes, and advanced StarRocks features like vectorization and pipeline execution. Responsibilities include diagnosing and resolving high-severity incidents, implementing permanent fixes and guardrails, and planning capacity, scaling, and resource management for multi-tenant environments, along with backup, disaster recovery, and upgrade strategies with minimal downtime. Security best practices (authN/authZ, encryption, auditing, data masking) will be implemented, and collaboration with engineering and SRE teams will define SLOs, observability dashboards, and alerting for StarRocks infrastructure.

We are seeking a hands-on StarRocks Engineer on the Developer Observability team to architect, operate, and optimize large-scale StarRocks deployments powering real-time analytics and observability dashboards. The role requires deep expertise in StarRocks internals, performance tuning, operational excellence, and integration with modern data pipelines. You will design, build, and maintain production-grade StarRocks clusters for high-volume, low-latency analytics, and lead schema/data modeling for clickstream, dimensional, and time-series data with deduplication, upserts, and efficient partitioning. You will optimize query performance using materialized views, indexes, and advanced StarRocks features (vectorization, pipeline execution), diagnose and resolve high-severity incidents, and implement permanent fixes and guardrails; plan capacity, scaling, and resource management for multi-tenant environments. You will develop backup, disaster recovery, and upgrade strategies with minimal downtime, implement security best practices (AuthN/AuthZ, encryption, auditing, and data masking), and collaborate with engineering and SRE teams to define SLOs, observability dashboards, and alerting for StarRocks infrastructure.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation in everything we do, passion and excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. The company emphasizes diverse perspectives and strives to create an environment that is respectful and inclusive for everyone, operating as a hybrid workplace that allows remote work, in-office work, or a combination based on role and team needs. Lucid has earned global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Success Team, especially Customer Success Managers, acts as trusted advisors to strategic accounts, driving product adoption and change management to achieve outcomes aligned with customer goals while building relationships and coordinating multiple workstreams. The Amsterdam-based CSM role requires a bachelor’s degree, at least 4 years of experience in CX/Consulting or similar, strong technical aptitude, excellent organizational and communication skills, fluency in English and Dutch, and a hybrid work arrangement of two days per week in the Amsterdam office (Tuesday and Thursday), with preferred qualifications around empathy and thriving in a fast-paced SaaS environment.

airfocus by Lucid Software is the world’s first modular product management and roadmapping platform, growing globally and recognized with Kununu Top 5% best-rated status and a 4.8 Glassdoor rating with 96% recommendation, serving thousands of users including Ricoh, Good Year, and Wago. The company emphasizes a diverse, growth-focused culture with flexible work options (remote, in-office, or hybrid), personal development opportunities, a learning budget, competitive compensation, snacks on site, and recurring events and meet-ups. They are looking for a Customer Success Manager to drive customer value through onboarding, top-level support, product adoption, best-practice sharing, and uncovering upsell opportunities. Responsibilities include managing the entire customer lifecycle from setup to renewal, building strong stakeholder relationships, voicing customer feedback, creating help-center content, delivering demos and training, coordinating with an account manager on renewals and upsells, setting up integrations, and engaging in high-value trials to support sales. Requirements include 2+ years in customer success or similar client-facing roles in B2B software, strong English and German communication skills (additional languages a plus), the ability to manage about 30 accounts ranging from SMB to enterprise, a collaborative and adaptable mindset, and a base in Germany or the Netherlands; preferred qualifications include experience in product management.

Airfocus, now part of Lucid Software, is recognized as a top-rated organization (Kununu Top 5%, Glassdoor 4.8 rating with 96% recommendation) and runs the world’s first modular product management and roadmapping platform used by thousands, including Ricoh, Good Year, and Wago. The company emphasizes growth, a diverse team, personal development, and flexible work options (remote, office, or hybrid) with flexible hours, a development budget, snacks, and recurring events. They’re hiring a Customer Success Manager responsible for driving value across the entire customer lifecycle, onboarding, support, product adoption, best practices, and identifying upsell opportunities, in collaboration with an account manager. Key duties include building relationships with stakeholders, acting as the voice of the customer, creating help center content, delivering online demos and training, guiding integrations, and supporting high-intent trials to aid sales. Requirements include 2+ years in customer success or similar B2B software roles, strong English and German communication, the ability to manage about 30 accounts, and being located in Germany or the Netherlands; preferred qualifications include product management experience, with the posting labeled #LI-UP1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, in a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by over 100 million users worldwide including Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant is passionate about delivering a broad range of services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve goals like innovation, agility, or a product-led transformation, focusing on hybrid work, strategy, change enablement, and end-user skill development. Responsibilities include engaging with stakeholders globally to deliver customized engagements that are professional, timely, and profitable; guiding customers to maximize their investment; maintaining subject-matter expertise on Lucid products; and contributing to new and existing service offerings while promoting the Professional Services organization. Requirements include 2+ years in consultative service roles, a technical BS (MS preferred), strong executive-level engagement and presentation skills, proven ability to build relationships and drive outcomes, and the ability to manage multiple concurrent projects; the position is hybrid with Raleigh office presence two days per week (Tuesday and Thursday), with preferred qualifications in technical/R&D roles, experience with large SaaS rollouts, and global customer engagements, and change management or enterprise architecture, #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a respectful, inclusive culture. It operates as a hybrid workplace, supporting remote or in-office work, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies That Care, serving over 100 million users and partnering with Google, Atlassian, and Microsoft. A Solutions Consultant delivers a broad range of services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve business goals like innovation and agility, engaging with stakeholders worldwide and guiding adoption. Responsibilities include maintaining subject matter expertise in topics such as innovation, organizational agility, digital transformation, and hybrid work, developing and expanding Lucid’s service offerings, and driving customer outcomes. The role requires 2+ years in consultative positions, a technical BA/BS (MS preferred), strong executive engagement and presentation skills, and the position is hybrid with in-person work at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications in technical/R&D and large SaaS deployments; #LI-MK1.

Zendesk is seeking a Staff Software Engineer (Full-stack) to lead a new Change Management team in Pune with a hybrid work setup, to design and implement the change request and approval framework for the ITSM platform. The role involves owning the architecture, execution, and roadmap for change management, and developing scalable, automated workflows that integrate across Zendesk’s ecosystem. You’ll collaborate with Product, Design, and Engineering Leaders, drive end-to-end delivery, mentor senior engineers, participate in on-call rotations, and promote agile practices and reusable components. Required qualifications include 12+ years of full-stack experience, 10+ years with JavaScript/TypeScript and React/Redux, strong Ruby on Rails backend experience, experience with LLM-based features, REST APIs, testing tools, and demonstrated leadership. The position offers impact at scale, a hybrid-friendly and growth-focused environment with a commitment to diversity and inclusion, though the posting notes eligibility is limited to candidates located in Karnataka or Maharashtra.

Zendesk is hiring a Senior Software Developer to join the Ticketing Product team (backend/full-stack) to work on the core support ticket system, delivering scalable and reliable features for admins, agents, and end users. The role involves simplifying a complex ticketing system to be highly customizable, delivering enterprise-grade software, promoting code ownership and strong test coverage, and participating in all phases of the software lifecycle while modernizing the backend stack. Mandatory requirements include 4+ years of software development experience, expert-level Ruby on Rails backend skills, a solid understanding of GraphQL/REST/API design and systems architecture, experience designing and operating enterprise-scale systems, and practical web development in a large codebase. Preferred qualifications include experience with Ruby, Java, Python or similar languages, proficiency with relational stores like MySQL/Aurora, knowledge of MySQL/ElasticSearch/Redis, and experience with distributed architectures such as Kafka/SNS-SQS, plus excellent communication skills. The tech stack features Ruby on Rails, GraphQL, MySQL/Aurora, Redis/Memcached, Kafka, Kubernetes, DynamoDB, with tools like Git/GitHub and Spinnaker, analytics/monitoring in Datadog/BigQuery/Sentry/AWS, a frontend stack including Apollo and GraphQL API gateway, a hybrid in-office/remote work model, and Zendesk’s commitment to fairness, DEI, AI screening notices, and accommodation processes.

Zendesk is seeking a self-motivated LATAM Payroll Analyst who will report to the Senior Manager Global Payroll and work with Accounting, People Ops, and Benefits to coordinate LATAM payroll cycles. The role includes performing end-to-end LATAM payroll functions, ensuring accurate processing and timely pay, addressing employee pay questions, supporting payroll audits and SOX compliance, and managing year-end filings. Required qualifications include 3+ years of full-cycle LATAM payroll experience (Brazil, Mexico), experience with termination calculations and local regulations, an accounting/finance background, with payroll certification preferred and Workday experience a plus. Candidates must have current payroll systems knowledge, strong Excel skills, excellent communication and problem-solving abilities, a customer-service mindset, and the ability to multitask in a fast-paced environment; Portuguese/Spanish language skills and knowledge of Mexico legal requirements are a plus; they must be located in Mexico City or Estado de Mexico and follow a hybrid schedule with some in-office days. Zendesk emphasizes diversity, inclusion, and equal opportunity, notes that AI may be used in screening, and provides accommodations upon request.

Miro's Customer Experience organization comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, with the Strategic Customer Success Manager role based in Northern Europe to help large UKI customers realize value and drive innovation with Miro. The role's primary responsibility is to ensure customers realize value from their investment by tying the platform to critical business workflows, building joint success plans, and conducting quarterly executive business reviews while serving as the voice of the customer. You will manage a portfolio of some of Miro's largest UKI customers, become a product expert, drive adoption through onboarding and high-touch engagements, monitor health and outcomes, and collaborate with sales, renewals, support, and product teams. Requirements include 5+ years in customer success or strategic consulting handling complex accounts, 2+ years in B2B SaaS as a CSM, enterprise account experience, exceptional communication and cross-functional collaboration, and fluency in English. Benefits include competitive equity, health insurance, pension, office perks and wellbeing allowances, a learning budget, and the opportunity to work in a globally diverse, inclusive team aligned with Miro's mission to empower teams.

Miro’s Customer Experience consists of Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, with the Strategic Customer Success Team in Northern Europe focused on delighting customers as a strategic partner and helping them rapidly realize value. The Strategic Customer Success Manager will own a portfolio of some of Miro’s largest UKI customers, become a product expert, drive adoption with onboarding, conduct high-touch engagements, and run quarterly executive business reviews as the voice of the customer. Key responsibilities include managing customer health, improving retention metrics, developing growth and renewal best practices, partnering with Sales and Renewals, and using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in Customer Success or another B2B client-facing role, at least 2 years in a B2B/B2C SaaS environment as a CSM, enterprise account experience, strong cross-functional collaboration, and excellent written and verbal communication in English. Miro offers competitive equity, health insurance, a corporate pension, office snacks, wellbeing support, learning allowances, and a globally diverse, inclusive culture, within a company that empowers teams to create the next big thing.

Miro's Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to create the next big thing; the Strategic Customer Success Manager role sits on the Northern Europe Strategic Customer Success Team. The primary purpose is to ensure customers realize value from Miro by tying the platform to critical business workflows, nurturing key stakeholder relationships, and acting as the voice of the customer within Miro. Responsibilities include managing a portfolio of some of the largest UKI customers, becoming a product expert, driving adoption through onboarding, delivering high-touch engagements, and running monthly meetings and quarterly business reviews with senior leaders. You will identify health signals, track business outcomes, improve retention metrics via cross-functional collaboration with Sales, Product, Support and Renewals, and use tools like Gainsight, Outreach, and Looker to prioritize and manage your portfolio. Requirements include 5+ years in customer success or similar B2B roles, 2+ years in a B2B SaaS environment as a CSM, enterprise account experience, strong cross-functional and stakeholder management, excellent communication and English fluency, and a proactive, empathetic, fast-learning mindset; benefits include competitive equity, health insurance, pension, wellbeing and development allowances, and Miro's emphasis on diversity and its Recruitment Privacy Policy.

Miro's Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to create the next big thing, with the Strategic Customer Success role located on the Northern Europe team to delight customers and help them rapidly realize value. The Strategic Customer Success Manager's primary responsibility is to ensure customers realize value from their investment by aligning the platform with critical business workflows, nurturing key stakeholders, and acting as the voice of the customer within Miro. Key duties include managing a portfolio of large UKI customers, becoming a product expert, driving adoption through onboarding, delivering high-touch engagements, conducting quarterly executive business reviews, tracking health metrics, and partnering with Sales and Renewals using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in Customer Success or other B2B client-facing roles, 2+ years in a B2B or B2B2C SaaS company as a CSM, enterprise account experience, cross-functional collaboration, strong communication, and English fluency, with the ability to manage multiple accounts in a scale-up environment. Perks include a competitive equity package, health insurance, pension, office snacks, wellbeing allowance, learning budget, and a globally diverse team, as Miro describes itself as a visual workspace for distributed teams with a mission to empower teams and a strong commitment to diversity and inclusion, alongside its Recruitment Privacy Policy.

Miro’s Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, with the Strategic Customer Success Manager role based in Northern Europe aimed at delighting customers and helping them rapidly realize value. The role’s core purpose is to ensure customers derive value from Miro by tying the platform to their critical workflows, nurturing stakeholder relationships, and acting as the customer voice within Miro. Responsibilities include managing a portfolio of large UKI customers, becoming a product expert, driving adoption, onboarding with Onboarding Consultants, conducting high-touch engagements, and leading ongoing value demonstrations through meetings and QBRs while coordinating with Sales, Support, Product, and other teams. Requirements include 5+ years in Customer Success or B2B client-facing roles or strategic consulting, experience with enterprise accounts, strong cross-functional collaboration, excellent communication, English fluency, and SaaS industry curiosity. Benefits and culture include a competitive equity package, health/pension, office perks, wellbeing and learning allowances, a globally diverse and inclusive team, and a Recruitment Privacy Policy governing applicant data.

Miro's Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, with this role part of the Northern Europe Strategic Customer Success Team focused on partnering with customers to rapidly realize value. The Strategic Customer Success Manager will own a portfolio of some of Miro's largest UKI customers, become a product expert, drive adoption and onboarding, and conduct high-touch engagements and quarterly business reviews as the voice of the customer. Key duties include identifying customer health, developing joint success plans, partnering with sales and renewals, and using tools such as Gainsight, Outreach, and Looker to prioritize and manage the portfolio. Requirements include 5+ years in a customer success or other B2B client-facing role (or strategic consulting), experience with enterprise accounts, cross-functional collaboration, strong communication skills, and English fluency. Miro offers competitive benefits and equity, health insurance, pension, learning allowances, and a diverse, inclusive culture dedicated to empowering teams to create the next big thing.

Miro’s Customer Experience encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to create the next big thing, with this role part of the Northern Europe Strategic Customer Success Team serving the UKI region. A Strategic Customer Success Manager’s main responsibility is to ensure customers realize value by tying Miro’s platform to critical business workflows and by cultivating multi-threaded relationships within accounts. You will own a portfolio of some of Miro’s largest UKI customers, become a product expert, drive adoption, onboard new teams, deliver high-touch engagements, run quarterly executive business reviews, and act as the voice of the customer using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in customer success or a similar B2B role, 2+ years in a SaaS company as a CSM, enterprise account experience, cross-functional collaboration, excellent communication, English fluency, and a proactive, collaborative mindset. Miro offers a competitive equity package and benefits (health insurance, pension, wellbeing support, development allowance) and emphasizes a globally diverse, inclusive team united by a mission to empower teams to create the next big thing.

Miro's Customer Experience includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aligned to empower customers to create the next big thing, with this role part of the Northern Europe Strategic Customer Success Team focused on delighting customers and enabling rapid value realization. The Strategic Customer Success Manager will own a portfolio of some of Miro’s largest UKI customers, become a product expert, guide customers toward their desired outcomes, onboard new teams, and run quarterly executive business reviews as the voice of the customer. Responsibilities include developing joint success plans, maintaining high-touch engagements to demonstrate value, tracking business outcomes, improving retention metrics through stakeholder engagement, and identifying and improving the health status across accounts; plus partnering with sales and renewals and using tools like Gainsight, Outreach, and Looker. Requirements: 5+ years in Customer Success or B2B client-facing roles (or strategic consulting handling complex accounts), 2+ years in SaaS as a CSM, experience with enterprise accounts, cross-functional collaboration, strong communication and empathy, and fluency in English. Benefits include competitive equity, health insurance for you and your family, pension, office perks, wellbeing and learning allowances, and the opportunity to work in a globally diverse team; Miro emphasizes diversity and inclusion as part of its mission to empower teams to create the next big thing.

Miro’s Customer Experience organization includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, with this role positioned on the Northern Europe Strategic Customer Success Team to help customers rapidly realize value. The Strategic Customer Success Manager will manage a portfolio of some of the UKI region’s largest customers, become a product expert, drive adoption, onboard new teams, and lead quarterly executive business reviews while acting as the voice of the customer inside Miro. You’ll strengthen multi-threaded relationships, improve retention metrics, track customer health, develop growth and renewal best practices, partner with sales and renewals, and use tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in customer success or strategic consulting with complex accounts, experience in enterprise B2B SaaS, strong cross-functional collaboration, excellent communication and empathy, and English fluency. Perks include a competitive equity package, health and pension benefits, office perks, wellbeing and learning allowances, and the opportunity to work in a globally diverse, inclusive environment at a company dedicated to empowering teams to create the next big thing.

Miro’s Customer Experience includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, and this Strategic Customer Success role sits on the Northern Europe team focused on delighting customers and helping them rapidly realize value with Miro. The Strategic Customer Success Manager’s primary responsibility is to ensure customers realize value from their investment in Miro by aligning the platform with critical business workflows, nurturing key stakeholder relationships, and acting as the voice of the customer within Miro. Key duties include managing a portfolio of large UKI customers, becoming a product expert, onboarding and driving adoption with Onboarding Consultants, conducting high-touch engagements, running quarterly executive business reviews, improving retention metrics, tracking customer health, developing growth and renewal playbooks, partnering with Sales and Renewals, and using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in a Customer Success or other B2B client-facing role, 2+ years in a SaaS CSM role, experience with enterprise accounts, cross-functional collaboration, strong communication and empathy, the ability to engage with decision makers across departments, and English fluency; demonstrated capacity to manage multiple accounts and solve complex problems. Benefits include a competitive equity package, health insurance and pension, office perks, wellbeing and equipment allowance, learning and development allowance, and the opportunity to work in a globally diverse team, anchored by Miro’s mission to empower teams and a commitment to belonging and inclusion, with recruitment privacy policies applying.

Figma is expanding its Code Platform team to enable seamless translation between design, code, and AI, powering products like AI Assistant, Make, and Sites, and to make design and code interoperable, ergonomic, scalable, and real-time collaborative. The role is a full-time position in US hubs or remote in the United States, focusing on core code translation infrastructure with potential architectural ownership, mentoring, and multi-quarter initiatives. You’ll design, build, and improve code ↔ design translation pipelines, diagnose performance bottlenecks, improve correctness and fidelity, build scalable serialization pipelines and APIs, and shape long-term platform strategy while collaborating with Make, AI Assistant, and Sites leads. Requirements include 5+ years of software engineering experience (web/platform/infrastructure), strong TypeScript/JavaScript, experience with declarative UI systems, ASTs/code transformation, and cross-team platforms; nice-to-haves include design systems, infrastructure experience, rendering pipelines, and LLM representations. Figma offers an annual base salary range of $149k–$350k for SF/NY hubs, remote localization, equity and broad benefits, plus a commitment to equal opportunity with accommodations; candidates should expect cameras-on video interviews and in-person onboarding, with data processed under Figma's Candidate Privacy Notice.

Figma is hiring for its Code Platform team to build the core infrastructure that translates between design, code, and AI, powering products like AI Assistant, Make, and Sites. The role focuses on deep technical execution with potential architectural ownership, mentoring, and multi-quarter initiatives. You’ll design, build, and improve code↔design translation pipelines, diagnose performance bottlenecks, enhance correctness across complex design systems, and build scalable serialization and platform utilities while partnering with product leads. Requirements include 5+ years of software engineering, strong TypeScript/JavaScript and frontend basics, experience with declarative UI (React/JSX), familiarity with ASTs and code transformation, and experience building cross-team platforms; nice-to-haves include design systems, infrastructure work, rendering/graphics knowledge, and LLM-related representations. The position is full-time in US hubs or remote within the US, with a base salary range of $149k–$350k (localization for remote), equity, comprehensive benefits, and a commitment to diversity and accommodations, plus in-person onboarding and camera-on interviews.

Atlassian supports flexible work arrangements and global hiring with virtual interviews and onboarding as part of a distributed-first approach, but this role requires you to be located in the Pacific Standard Timezone to coordinate with the team. The company is seeking a results-oriented Senior CSS Learning Enablement Partner to strengthen the Customer Support & Success organization by building and scaling programs that boost talent capabilities, operational excellence, and knowledge continuity. The role involves partnering with CSS leadership and stakeholders to translate organizational needs into practical enablement solutions, while managing knowledge queues and the CSS knowledge base and assessing skills gaps. You’ll design programs to close those gaps through training, resources, and improved knowledge-sharing, and build scalable frameworks, playbooks, and processes for onboarding, development, and support across CSS. Success is measured by defined enablement metrics, adoption and impact, continuous improvement, and clear communication of goals and progress to different audiences.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first model, but this role requires you to be located in the Pacific Standard Timezone. The position is Senior CSS Learning Enablement Partner within the Customer Support & Success (CSS) organization, aimed at strengthening the team by building and scaling programs that boost talent capabilities, operational excellence, and knowledge continuity. You will partner with CSS leadership and other stakeholders to translate organizational needs into practical enablement solutions, manage knowledge queues and the CSS knowledge base, and streamline operations. You will design programs to address skills gaps through training, resources, or improved knowledge-sharing, and develop frameworks, playbooks, onboarding, development, and support processes that scale across CSS. You will establish success metrics, track adoption and impact, continuously improve, and communicate program goals and outcomes clearly to various audiences.

Atlassian offers flexible work options (office, home, or hybrid) with a distributed-first model, and conducts virtual interviews and onboarding for hires in any country where they have a legal entity. The role leads design and architecture of Oracle Fusion applications to support finance functions such as general ledger, fixed assets, accounts payable, order management, accounts receivable, cash management, collections, and financial reporting, ensuring alignment with commerce systems during transitions. It designs and implements end-to-end integrations between Oracle Fusion and other enterprise systems—CRM, Revenue, Tax, Procurement, and billing—and handles customization and configuration to meet business requirements while adhering to best practices and regulatory standards. It oversees data migration and conversion from legacy systems to Oracle Fusion, ensuring data accuracy, integrity, and consistency, and pursues performance optimization through tuning, database improvements, and caching. It ensures security and compliance with regulatory requirements and internal policies, manages change initiatives, upgrades, and migrations with plans and training, and collaborates with vendors to evaluate, onboard, and manage contracts and SLAs.

At Atlassian, employees can work from an office, home, or a mix, with a distributed-first approach that includes globally hiring and virtual interviews and onboarding. The role focuses on leading the design and architecture of Oracle Fusion applications to support finance functions such as general ledger, assets, accounts payable, accounts receivable, order management, cash management, collections, and financial reporting. It involves designing and implementing end-to-end integrations between Oracle Fusion and other enterprise systems like CRM, Revenue, Tax, Procurement, and billing. Responsibilities also include customizing and configuring Fusion to meet business requirements, overseeing data migration from legacy systems, and implementing performance optimization strategies. Additionally, the role covers security and compliance, change management, and vendor management for Oracle Fusion, including managing security controls, regulatory alignment, and SLAs with external vendors.

Atlassian supports flexible work arrangements, allowing employees to work from an office, home, or a mix, and hires in any country with a legal entity. The company is seeking a Lead Product Designer (Design Technologist) to reshape how Confluence customers collaborate on the go, reporting to the Product Design Director, Mobile & AI, across a global team in North America and Australia. As a senior individual contributor, you’ll drive design initiatives for Confluence Mobile and Confluence AI, working at the intersection of mobile, web, and AI to deliver seamless, intelligent experiences that enable teams to collaborate anywhere. You’ll build advanced prototypes in Figma and React, apply AI-powered tooling for rapid iteration, collaborate with engineers to ensure smooth handoff, champion design system adoption, and mentor peers while advancing accessibility and inclusive design. Candidates should have 8+ years in design technology and front-end development, expertise in React/JS and prototyping tools, strong cross-disciplinary communication, and a track record of improving design processes, with interest in AI/ML and emerging UI frameworks like SwiftUI a plus.

Atlassian offers flexible work options and globally hires for this role, seeking a Lead Product Designer (Design Technologist) to reimagine Confluence collaboration for mobile and AI, reporting to the Product Design Director, Mobile & AI. As a senior individual contributor, you’ll drive key design initiatives across Confluence Mobile and Confluence AI, spanning mobile, web, and AI to create seamless, intelligent collaboration experiences for users. You’ll build advanced interactive prototypes with Figma and React, apply AI literacy to prototyping, collaborate with engineers for requirements and handoff, and champion design system components and best practices. You’ll mentor designers, participate in technical and accessibility reviews, continuously improve design technology processes, and help bridge current and future engineering practices to accelerate AI-powered innovation. The ideal candidate has 8+ years in design technology, expertise in React/JavaScript and Figma, strong cross-disciplinary communication, collaboration experience, and interest in AI/ML, motion, and accessibility, with a proven track record of enhancing design processes.

The role is an Atlassian Systems Engineer tasked with designing, configuring, and integrating solutions on the Atlassian Cloud to bring the enterprise “System of Work” to life. You’ll design and implement solutions using Jira, Jira Service Management, Confluence, Rovo, and related tools to help teams plan, deliver, and collaborate more effectively. You’ll collaborate with customers and partner with product and engineering teams to translate complex requirements into scalable, well-designed solutions that improve how work flows across the organization, with the option to work from the Grove office up to three days per week. Core responsibilities include system design and configuration across Atlassian products, translating business and user needs into scalable configurations, automations, dashboards, and maintaining architecture documentation, blueprints, and standards; and integration and automation with other enterprise platforms (M365, ServiceNow, GitHub, Slack, CI/CD pipelines) using native tools, APIs, and scripts. You’ll engage with product owners, project managers, and technical leads to shape requirements, provide expert guidance on Atlassian capabilities and governance, and communicate complex technical ideas in clear language for non-technical stakeholders.

Atlassian allows employees to choose where they work—office, home, or a mix—and can hire in any country where it has a legal entity. They’re hiring a Senior Site Reliability Engineer to join the growing Jira SRE team, which owns the infrastructure, tooling, and automation for Jira Cloud. The ideal candidate is a technical leader with awareness of current reliability trends, experience mentoring teammates, and a willingness to share knowledge. They want deep expertise in modern cloud infrastructure, programming, operational experience, and a drive to change the status quo to improve reliability, performance, scalability, and cost efficiency. The role reports directly to the Senior Engineering Manager.

Atlassian allows employees to work from the office, from home, or a combination of both, giving them flexibility to balance family, personal goals, and priorities. They can hire people in any country where they have a legal entity. They are seeking a Senior Site Reliability Engineer to join the Jira SRE team, which owns the infrastructure, tooling, and automation that Jira Cloud runs on to meet customer reliability expectations. The ideal candidate is a technical leader with current reliability trends, mentoring experience, and a strong background in modern cloud infrastructure, programming, and operations, capable of improving services and processes. The role reports directly to the Senior Engineering Manager.

Atlassian offers flexible work arrangements—office, home, or hybrid—and hires in any country where it has a legal entity. Jira AI Org aims to revolutionize work management by making Jira smarter, delivering AI capabilities, and building horizontal AI features, with exploration of AI integration beyond Atlassian. The Senior Machine Learning Systems Engineer will collaborate across teams, lead projects from design to launch, and deliver ML solutions that reach millions of users. Responsibilities include curating ML datasets, fine-tuning open-source or proprietary LLMs, and mentoring junior engineers. Requirements on day one include 4+ years of experience with end-to-end ML systems, expertise in GenAI frameworks and LLMs (including RAG), proficiency in Python and major ML frameworks, with Java/Kotlin being beneficial, and experience with MLOps and CI/CD for continuous training, deployment, and monitoring.

Atlassian offers flexible work locations (office, home, or hybrid) to give Atlassians control over family, personal goals, and other priorities, and hires people in any country where there is a legal entity. The Jira AI Org drives AI innovation across Jira, delivering seamless AI experiences and building robust shared AI capabilities, with goals to make Jira smarter and more intuitive and to help users progress quickly by leveraging AI, including horizontal capabilities and potential integrations beyond Atlassian. The Senior Machine Learning Systems Engineer role involves collaborating with software engineers, data scientists, and product managers to solve complex problems, leading projects from design through launch, delivering robust ML solutions that reach millions, and mentoring junior team members, including curating ML datasets and fine-tuning open-source or proprietary LLMs. On day one, the position requires extensive experience building ML/AI solutions (4+ years) and proven ability to develop, deploy, and maintain end-to-end ML systems with data engineering, model serving, and monitoring, plus expert proficiency with GenAI frameworks and LLM fine-tuning and RAG systems. In addition, strong candidates should have Python and ML framework expertise (PyTorch, TensorFlow, or JAX), familiarity with Java and Kotlin, and experience implementing MLOps, CI/CD pipelines, and automation for continuous training, deployment, and monitoring of ML models.

Atlassian lets employees choose where to work—office, home, or a mix—and hires in any country where it has a legal entity. Its mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that support collaboration across diverse teams. The Central AI Org drives AI innovation across Atlassian, building horizontal AI capabilities, a centralized Search/Q&A/Conversational AI system, and exploring external AI integrations. The AI & ML Platform Team aims to democratize AI/ML by developing tools to build, deploy, and operate AI experiences, integrating with the Atlassian Data Platform while enforcing security and data usage policies. As a Senior Machine Learning System Engineer, you would help create the core infrastructure for ML models and pipelines, collaborate with Jira and Confluence teams, curate datasets and fine-tune LLMs, lead projects from design to launch, and mentor junior engineers while driving cross-team initiatives.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, aligning with its mission to unleash the potential of every team. Its well-known products like Jira, Confluence, and Bitbucket support collaboration across diverse teams and have enabled significant achievements, such as the NASA Mars Rover launch and Cochlear’s ability to help those born deaf hear. The Central AI Org drives AI innovation across Atlassian products, aims to deliver seamless AI experiences, and is building a centralized Search, Q&A, and Conversational AI system while exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI/ML by creating productive, secure tools that integrate with the Atlassian Data Platform to help teams develop, deploy, and measure AI/ML experiences. As a Senior Machine Learning System Engineer, you would help develop core infrastructure, collaborate with product teams like Jira and Confluence, curate datasets, fine-tune LLMs, lead projects from design to launch, and mentor junior engineers while delivering solutions used by millions.

Atlassian lets employees choose where to work—office, home, or a blend—while hiring in any country with a legal entity, all in service of its mission to unleash the potential of every team. Its products like Jira, Confluence, and Bitbucket power collaboration across industries, with real-world impacts such as NASA’s Mars Rover and Cochlear, illustrating how work advances humanity. The Central AI Org focuses on AI innovation across all Atlassian products and platforms, delivering seamless AI experiences and infrastructure, including a centralized Search, Q&A, and Conversational AI, and exploring AI integrations beyond Atlassian. The AI & ML Platform Team aims to democratize AI/ML for Atlassian’s teams and ecosystem, building productive, secure tools that integrate with the Atlassian Data Platform to enable efficient AI workflows. The Senior Machine Learning System Engineer role involves developing core ML infrastructure, collaborating with Jira/Confluence teams, curating datasets and fine-tuning LLMs, leading projects from design to launch, and mentoring junior engineers.

- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees' family and personal goals. - Atlassian's mission is to unleash the potential of every team, with Jira, Confluence, and Bitbucket powering collaboration across diverse teams and industries, including examples like NASA and Cochlear. - Central AI Org drives AI innovation across Atlassian products, building horizontal AI capabilities and a centralized Search/Q&A/Conversational AI system, and exploring integration with AI solutions beyond the Atlassian ecosystem. - The AI & ML Platform Team aims to democratize AI/ML for Atlassian's teams and ecosystem by creating productive, reliable tools for development, deployment, measurement, and operation, while integrating with the Atlassian Data Platform and upholding security and data usage policies. - The Senior Machine Learning System Engineer role involves developing core infrastructure, partnering with Jira/Confluence teams to solve ML challenges, curating datasets, fine-tuning LLMs, leading projects from design to launch, delivering scalable AI features used by millions, and mentoring junior engineers through code reviews and documentation.

Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. As a Senior ML System Engineer on the AI & ML Platform, you’ll build and refine the core infrastructure that enables Atlassian engineers, ML engineers, and data scientists to create, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence. Responsibilities include curating high-quality ML datasets, fine-tuning open-source or proprietary LLMs, solving complex infrastructure and architectural challenges, leading projects from design to launch, and delivering code reviews, documentation, bug fixes, and mentoring junior teammates. The role requires 5+ years of experience in building ML/AI infrastructure, comprehensive ML lifecycle expertise, large-scale distributed system design, and MLOps/automation, with the ability to partner across engineering teams on company-wide initiatives. Preferred qualifications include expert Python and ML framework proficiency (PyTorch, TensorFlow, or JAX), familiarity with Go/Java/Scala, hands-on cloud experience (AWS, GCP, or Azure) and AI services, big data tooling (Spark, Ray, or Dask), performance optimization, and experience with generative AI systems and retrieval-augmented generation.

Atlassian supports flexible work arrangements and hires globally where it has a legal entity. The Senior ML System Engineer on the AI & ML Platform will build and refine the infrastructure that enables engineers, ML engineers, and data scientists to create, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence. The role involves curating datasets, fine-tuning open-source or proprietary LLMs, solving complex architecture problems, and leading projects from design to launch, with cross-team partnerships and mentoring duties. Required background includes 5+ years building ML/AI infrastructure, comprehensive ML lifecycle expertise, large-scale distributed systems design, and MLOps/automation capabilities. Desired skills include Python and ML frameworks (PyTorch, TensorFlow, JAX), cloud platforms (AWS/GCP/Azure), big data tools (Spark/Ray/Dask), performance optimization, and experience with GenAI/RAG systems and LLMs.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where it has a legal entity. The Senior ML System Engineer on the AI & ML Platform team will build and refine the core infrastructure that lets software engineers, ML engineers, and data scientists create, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence to tackle their ML challenges (datasets, fine-tuning open-source LLMs, or accessing proprietary LLMs). The role involves leading projects from design to launch, delivering AI features used by millions, performing code reviews and documentation, fixing bugs, partnering across engineering teams on company-wide initiatives, and mentoring junior engineers. Requirements include 5+ years of experience in building ML and AI infra/platform/system, comprehensive ML lifecycle expertise, large-scale distributed systems design, and MLOps/automation, plus strong Python and ML framework skills (PyTorch, TensorFlow, or JAX) with familiarity in Go/Java/Scala, cloud platforms (AWS, GCP, Azure), and big data tools (Spark, Ray, Dask). Preferred experience includes generative AI systems, developing and fine-tuning LLMs, and building retrieval-augmented generation (RAG) systems.

At Atlassian, a Principal Program Manager is being sought to join the TA Strategic Programs Team, responsible for shaping and executing cross-functional, high-impact talent acquisition programs. The role leads end-to-end strategy, planning, execution, and measurement of complex, multi-year TA programs aligned with strategic workforce goals, collaborating with TA leadership, business executives, Engineering, People Insights, and external partners. You will build strong cross-functional relationships to ensure alignment and delivery, drive organizational change with communication and enablement strategies, and use data analytics to assess program effectiveness and inform decisions. The position involves staying current on industry trends, piloting scalable innovative solutions to improve candidate, interviewer, and hiring manager experiences, and proactively identifying and mitigating risks. You will mentor program managers, work in a remote, globally distributed environment, and Atlassian offers flexible work options and the ability to hire in any country with a legal entity.

Atlassian is seeking a highly motivated Principal Program Manager to join the TA Strategic Programs Team, responsible for shaping and executing high-impact, cross-functional initiatives that improve the effectiveness and innovation of global recruiting programs. You will partner with TA leadership, business executives, Engineering, People Insights, and external partners to identify critical talent needs, develop program roadmaps, and design, launch, and scale programs aligned with strategic workforce goals to deliver measurable business value. The role leads end-to-end strategy, planning, execution, and measurement of complex, multi-year TA programs, building strong cross-functional relationships, driving organizational change through communication plans, training, and enablement strategies, and ensuring adoption of new processes and technologies. You will leverage data and analytics to assess program effectiveness, stay informed on industry trends and best practices, pilot innovative solutions to enhance candidate, interviewer, and hiring manager experiences, and proactively identify risks with mitigation plans. The position supports a remote work environment, allows Atlassians to work where they prefer, and the company can hire in any country with a legal entity; you will mentor program managers and interface with Atlassian teams globally.

Atlassians can choose where they work—office, home, or a combination—giving them more control over family, personal goals, and other priorities. The company hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first organization. You will join the Data Center Revenue team within the FP&A function. The team leads revenue forecasting and reporting in alignment with strategic initiatives and supports financial deliverables related to close, forecasting, and planning for the Data Center business and Cloud migration initiatives. They collaborate with cross-functional teams to develop migration strategies and plans, analyze data to support decision-making and optimize migration processes, and monitor and report on migration progress, identifying and addressing issues or risks.

At Atlassian, you can work from an office, from home, or a combination of both, and the company hires globally where it has a legal entity, with interviews conducted virtually as part of its distributed-first approach. You will join the Data Center Revenue team within FP&A, which is dedicated to leading revenue forecasting and reporting in alignment with strategic initiatives. The role supports financial deliverables related to close, forecasting, and planning for the Data Center business and Cloud migration initiatives. You will collaborate with cross-functional teams to develop migration strategies and plans, and analyze data to support decision-making and optimize migration processes. You will monitor and report on migration progress, identifying and addressing any issues or risks.

Atlassian is seeking a Cloud Network Engineer for its Edge Networking team to scale cloud networking services and ensure a reliable network experience for users of Jira, Confluence, Trello, and Bitbucket. The Edge Networking team owns the cloud infrastructure, tooling, and automation that support Atlassian’s global customers. The ideal candidate is a technical leader with knowledge of current industry trends in networking, proxies, and reliability, who can balance operational and project work, share knowledge, and bring programming and operational experience to drive modernization. Responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events, contributing to large projects, designing new network features, investigating security, reliability, and cost efficiency, and mentoring and hiring. The role reports to the Senior Engineering Manager of Edge Networking and offers flexible work locations (office, home, or hybrid) with hiring in any country where Atlassian has a legal entity.

The role is a Cloud Network Engineer on Atlassian's Edge Networking team, responsible for scaling cloud networking services to provide a reliable network experience for global users of Jira, Confluence, Trello, and Bitbucket. The ideal candidate is a technical leader who stays current with networking, proxies, and reliability trends, thrives in teams balancing operational and project work, and enjoys sharing knowledge. They should bring deep expertise in modern cloud networking infrastructure, programming, and operational experience, with a drive to change the status quo to improve reliability, performance, scalability, and cost efficiency. Responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events, contributing to major projects delivering new networking features, designing new network features, investigating security, reliability, and cost improvements, and mentoring/hiring. Atlassian supports flexible work arrangements (office, home, or hybrid) and can hire in any country with a legal entity, with the role reporting to the Senior Engineering Manager of Edge Networking.

Atlassian is seeking a Cloud Network Engineer for its Edge Networking team to scale cloud networking services and ensure a reliable network experience for global customers of Jira, Confluence, Trello, and Bitbucket; the ideal candidate is a technical leader with awareness of current trends in networking, proxies, and reliability, who can balance operational and project workloads and share knowledge. The candidate should have a deep understanding of modern cloud networking infrastructure, programming expertise, operational experience, and a drive to challenge the status quo, with the ability to analyze and improve services for higher reliability, performance, scalability, and cost efficiency; this role reports to the Senior Engineering Manager of Edge Networking. Common responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events with mitigations and follow-up actions, contributing to large projects delivering new networking features, designing new network features and implementations, and proactively investigating to improve security, reliability, and cost efficiency, plus mentoring and hiring contributions. Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity. The role is for a Cloud Network Engineer on the Edge Networking team, aimed at achieving higher reliability, performance, scalability, and cost efficiency for Atlassian's cloud networking stack.

This role is for a Cloud Network Engineer on Atlassian's Edge Networking team, responsible for scaling cloud networking services and owning cloud infrastructure, tooling, and automation to provide a reliable network experience for global Atlassian products like Jira, Confluence, Trello, and Bitbucket. The ideal candidate is a technical leader who stays current with industry trends in networking, proxies, and reliability, has experience balancing operational and project work, and enjoys sharing knowledge while bringing deep expertise in modern cloud networking, programming, and operational practices. The engineer will analyze and improve services and processes to raise reliability, performance, scalability, and cost efficiency, reporting to the Senior Engineering Manager of Edge Networking. Atlassians can work anywhere—office, home, or hybrid—and the company can hire in any country where it has a legal entity. Common responsibilities include automating and operating large proxy fleets across global regions, responding to operational events and mitigations, contributing to large projects to deliver new networking features, designing new network features, investigating security, reliability, and cost-efficiency improvements, and mentoring or hiring others.

Atlassian is hiring a Cloud Network Engineer for the Edge Networking team to scale cloud networking services and own the cloud infrastructure, tooling, and automation that enable global customers of Atlassian products like Jira, Confluence, Trello, and Bitbucket to have a reliable network experience. The ideal candidate is a technical leader who stays current with industry trends in networking, proxies, and reliability, has experience in teams balancing operational and project workloads, and enjoys sharing knowledge with others. They should possess a deep understanding of modern cloud networking, programming, and operational experience, with a drive to improve reliability, performance, scalability, and cost efficiency. The role reports directly to the Senior Engineering Manager of Edge Networking, and Atlassians can work from office, home, or a hybrid arrangement, with hiring in any country where Atlassian has a legal entity. Responsibilities include writing code to automate and operate large proxy fleets across globally distributed regions, responding to operational events with mitigations and follow-up actions, contributing to large projects delivering new networking features, designing new network features, investigating security, reliability, and cost improvements, and mentoring and hiring.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it operates on core values of innovation, excellence, empowerment, initiative and ownership, with teamwork prioritized over ego in a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Higher Education Account Executives lead strategic growth for Lucidchart and Lucidspark in college and university accounts, working with potential and existing customers to create business value across multiple personas while collaborating with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Responsibilities include maintaining expert knowledge of features and benefits, understanding the competitive landscape, outbound lead sourcing, generating and closing new pipeline across segments, delivering market insights to product and marketing teams, and managing a forecasted book of accounts to meet sales quotas. Requirements include 5+ years of software sales experience, ability to manage multiple projects and deadlines, strong written and verbal communication, experience selling to Higher Ed administration and enterprise student software, and the role is hybrid at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include evangelist selling, experience with Salesforce and sales tools like Outreach or DiscoverOrg, and a BA/BS or equivalent.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. The company promotes a diverse, inclusive culture and operates as a hybrid workplace with remote, office, or mixed arrangements depending on the role. Lucid has earned global recognitions and serves more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. The Sales Engineering role supports the sales team by delivering custom technical demos, becoming a product expert, and collaborating to understand and solve customer needs. Requirements include pursuing an undergraduate STEM degree with strong academics and initiative, the ability to thrive in a fast-paced environment, and the position is hybrid in South Jordan with two in-person days per week (Tuesday and Thursday); preferred qualifications include customer-facing experience and familiarity with coding, Excel, cloud networking, or information security.

Lucid Software provides the Visual Collaboration Suite (Lucidchart, Lucidspark, and airfocus) and serves over 100 million users worldwide, with customers such as Google, GE, and NBC Universal, and has earned rankings from Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s. The company champions innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, with a diverse, respectful, and inclusive culture. Lucid is a hybrid workplace that supports remote work, in-office time, or a mix depending on role needs. A Solutions Consultant delivers customized engagements to help customers maximize the Lucid Collaboration Suite, drive strategic business outcomes related to hybrid work and agility, and develop end-user skills and best practices. Requirements include 3-5 years in consultative roles, a technical BA/BS (masters preferred), strong executive stakeholder management and communication skills, proven ability to build relationships and drive outcomes, and the role is based in South Jordan with a hybrid schedule of two in-person days (Tuesday and Thursday); preferred qualifications include engineering/R&D background, experience with large SaaS rollouts, and change management or enterprise architecture experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, within a diverse and inclusive culture. It has received recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The Product Support Specialist role involves front-line interaction with Lucid’s strategic customers, cross-functional collaboration with Product, Engineering, Customer Success and Sales across APAC and EMEA, and occasional screen shares or calls, with one on-call weekend per quarter. Responsibilities include investigating and troubleshooting technical issues, developing technical product expertise, monitoring key user metrics, and contributing to Team Strategy while escalating issues to engineering as needed and serving as an escalation path for the team. Requirements are 2 years of practical experience or a Bachelor’s with a 3.0+ GPA, strong ownership and communication, the ability to translate complex technical ideas, and the ability to work independently and cross-functionally on multiple initiatives, with a hybrid South Jordan schedule two days per week (Tuesday and Thursday); preferred qualifications include basic data analytics, experience with Splunk or Loggly, coding, teaching/mentoring, and basic project management.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company emphasizes innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, and supports a diverse, respectful, inclusive culture in a hybrid workplace. New Logo Account Executives will drive strategic business growth for new and current Lucidchart and Lucidspark customers across assigned territories, collaborating with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Responsibilities include developing expert knowledge of Lucid Suite, understanding the competitive landscape, pursuing outbound leads, generating and closing new pipeline across multiple segments, and managing accounts to create reliable forecasts and hit sales quotas. Requirements include 1-3 years of SaaS/tech sales experience with strong communication skills, a hybrid Raleigh, NC role with in-office presence two days per week (Tuesday and Thursday), and preferred qualifications such as a BA/BS, Salesforce and sales acceleration tool experience (Outreach, Groove, Zoominfo), plus the ability to guide clients to appropriate solutions while maintaining Salesforce hygiene.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, and inclusive culture. It operates as a hybrid workplace with flexible remote or in-office arrangements and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBCUniversal, with partners like Google, Atlassian, and Microsoft. New Logo Account Executives lead strategic growth for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing customer engagement. Responsibilities include maintaining expert knowledge of Lucid Suite, understanding the competitive landscape, outbound prospecting with a hunter mentality, generating and closing new pipeline, and managing a book of accounts with reliable forecasts. Requirements include 1-3 years of SaaS/tech sales experience, strong communication skills, a hybrid role based in South Jordan, UT with in-person days Tuesdays and Thursdays, and preferred qualifications such as a BA/BS, Salesforce and sales-acceleration tools experience, and the ability to align options to customer needs while maintaining Salesforce hygiene.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, with a respectful, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. The Public Sector Account Executive role leads strategic growth for government customers, collaborates with BDRs and ISRs on outbound prospecting, and works with Customer Success Managers to drive renewals and expansion. Responsibilities include closing business in assigned state and local territories, building a growth-focused territory plan, developing champions, negotiating complex deals, and traveling about 1–3 weeks per quarter. Requirements include at least 4 years of SaaS sales experience (2+ years selling to government), a proven quota track record, the ability to manage complex sales cycles, strong communication and prospecting skills, with preferred qualifications including Western US location, experience with major defense contractors and system integrators, and proficiency with Salesforce/Outreach.

Lucid Software leads in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company emphasizes core values—innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego—within a diverse, inclusive culture and a hybrid, flexible work model. Lucid has earned major recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executive role focuses on driving strategic growth for new Lucidchart and Lucidspark customers, collaborating with Customer Success Managers to renew, expand, and engage across multiple personas, and building pipeline through outbound activities. Requirements include at least 3 years of SaaS/tech sales, strong communication, the ability to manage multiple projects, and a hybrid arrangement in South Jordan, UT with in-office days on Tuesday and Thursday, plus preferred credentials like a BA/BS and experience with Salesforce and sales tools.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users and Fortune 500 customers like Google, GE, and NBC Universal. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture in a hybrid work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. The New Logo Account Executive role drives strategic growth for new and existing Lucidchart, Lucidspark, and Lucidscale customers, qualifying prospects, creating business value, and collaborating with Customer Success Managers to secure renewals, expansions, and ongoing engagement. Requirements include 3 years of SaaS/tech sales, strong communication, a hybrid Raleigh, NC role with in-office days Tuesday and Thursday, and preferred qualifications such as a BA/BS, Salesforce and sales tools experience, plus the ability to guide clients to applicable solutions; #LI-DS1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, and inclusive culture. It operates as a hybrid workplace with flexible remote or in-office arrangements and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, and partners with leaders such as Google, Atlassian, and Microsoft. The higher education sales posting seeks smart, energetic individuals; responsibilities include prospecting, qualifying and following up on inbound leads, conducting needs assessments and product demos, and managing the pipeline, with 0–2 years of B2B experience, strong problem-solving and communication skills, and a hybrid role in South Jordan two days per week (Tue/Thu), preferably with a BA/BS.

Lucid Software leads in visual collaboration with products such as the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values like innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, and it promotes a respectful, inclusive culture with a hybrid work model. The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by over 100 million users worldwide, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The Enterprise Account Executive role drives strategic growth for Lucid’s largest customers in the EMEA region, coordinating outbound prospecting and orchestrating resources from Lucid Leadership, Solution Engineers, and BDRs to unlock opportunities and create business value across multiple personas. Responsibilities include building expertise across the full collaboration suite, understanding the competitive landscape in EMEA, direct outbound lead sourcing, generating and closing new pipeline, managing forecasts, sharing market insights, and working with Customer Success Managers to ensure renewals and expansions; requirements include 5+ years of SaaS sales experience, enterprise experience, ability to manage complex sales cycles, strong communication skills, fluency in English and German, and Salesforce experience. The role is hybrid with in-person collaboration at the Amsterdam office two days per week (Tue and Thu); preferred qualifications include additional European language skills, evangelist sales experience, familiarity with sales acceleration tools, and a BA/BS, with #LI-DS1.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes values such as innovation, excellence, empowerment, initiative, ownership, and teamwork, along with a respectful, inclusive culture and a hybrid work environment. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Lucid’s Scaled Customer Success Team, including the Digital Customer Success Specialists, works to maximize customer value through direct interactions and scalable solutions, representing Lucid to strategic users and administrators as needed. Key responsibilities include understanding customers’ business objectives, monitoring retention metrics, supporting ongoing product adoption, delivering data-driven recommendations, and driving cross-functional initiatives to improve the customer experience. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strong communication and ownership, and a hybrid South Jordan arrangement (two days per week, Tuesday and Thursday); preferred qualifications include technical aptitude, curiosity, and prior customer success management experience.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users worldwide, including Google, GE, and NBC Universal. The company emphasizes core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, and promotes a diverse, respectful, inclusive culture with a hybrid, flexible work arrangement. Lucid’s Customer Success Team is central to maximizing customer value, with Specialists driving adoption, retention, and scalable improvements through direct interactions and scalable solutions for global customers. The Customer Success Specialist role requires understanding customer objectives, monitoring key operational metrics, delivering data-driven recommendations at scale, and developing tools and processes to ensure maximum value from Lucidchart, while communicating primarily by email and also via screen shares or calls as needed. Candidates should have a bachelor’s degree, 2+ years in a client-facing or technical role, a strategic and ownership mindset, strong communication, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications including technical aptitude, curiosity, and prior CS experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus to help teams turn ideas into reality. The company upholds core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, and maintains a respectful, inclusive culture in a hybrid work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team resolves technical issues, creates user education content, engages with the Lucid Community, handles billing inquiries, and collaborates cross-functionally to improve products using user data and metrics. The internship requires a 3.0+ GPA, strong ownership and communication, ability to work independently across teams, and preferred experience in troubleshooting, content creation, or basic data analytics; it is a hybrid, full-time summer internship based in Raleigh with in-person days on Tuesdays and Thursdays and potential extension (LI-MK1).

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guiding innovation, empowerment, initiative, ownership, and teamwork in a diverse, inclusive, hybrid culture. The company has global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Billing Support Specialist role involves surfacing user issues, owning the billing relationship with customers, and resolving complex issues like cancellations, refunds, downgrades, duplicate charges, and declined payments, while collaborating cross-functionally to address bugs and user-impacting problems. Responsibilities also include investigating cancellation/refund requests, researching payment postings, communicating clearly with customers, understanding changing product offerings and account types, and managing technical issues and escalation workflows with Marketing, Growth, UX, and other teams. Requirements include 0-2 years of experience or a 3.0+ GPA, strong ownership and empathy, excellent written communication, the ability to work independently and across teams on multiple initiatives, and analytical problem-solving skills; the role is hybrid in Raleigh, with in-person work two days per week (Tuesday and Thursday), and preferred qualifications include client-facing experience and troubleshooting ability (with #LI-MK1).