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The Senior Manager, Professional Services Delivery – Japan leads all professional services delivery in Japan (MOST, Implementation, Advisory, and Technical Account Management) and manages an autonomous team including Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, tailoring global programs to Japanese market expectations. Responsibilities include direct people leadership and development, setting high standards, coaching practitioners to act as trusted advisors, regional capacity planning and delivery readiness, supporting renewals and expansions through delivery excellence, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners. The role is the primary escalation and decision authority for Japan and contributes to global Professional Services outcomes, ensuring alignment with global strategy while reflecting local cultural nuance and growth needs. In the first 6–12 months, success means a trusted, stable delivery motion across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS leadership, and tangible revenue contribution. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS with experience leading senior practitioners, strong governance and escalation skills, the ability to operate autonomously in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, high-touch enterprise delivery, adapting global programs to local markets, and an AI-first mindset; benefits offered include equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, alongside Miro’s emphasis on diversity and belonging.

Miro is seeking a Workplace Manager to join the Workplace department’s Operations function, delivering a world-class employee experience across Austin, San Francisco, New York, and Sydney using data-driven policies within the Integrated Workplace Excellence framework. You will own hub-related projects, ensure safe and functional office spaces, coordinate maintenance, manage vendors and contracts, and drive consistent service delivery and learning-lab initiatives. The role includes developing and executing Miro’s workplace strategy aligned with business objectives, coaching the Austin team, and overseeing office moves, relocations, and other workplace projects. Requirements include a minimum of 5 years in a similar Workplace/Facilities Manager role, proven team leadership, strong negotiation and vendor management skills, excellent communication, problem-solving ability, and a proactive, self-starting attitude. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity, inclusion, and belonging across its 1,600+ employees and 13 global hubs, and details available on the Global Miro benefits board and Recruitment Privacy Policy.

Miro's Advisory Services team within Professional Services provides strategic, human-centered guidance for Enterprise customers, combining change management, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. In this role you will help teams adopt Miro by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, and designing change initiatives, governance models, workshops, prototypes, and streamlined usage strategies. You’ll lead workshops to improve collaboration, assess and optimize workflows, align Miro’s value with organizational goals, guide scalable governance, create prototypes to spark innovation, and coach teams on Agile practices. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, collaboration tools, and Agile methodologies including Miro or similar. Benefits include equity, wellbeing, equipment allowance, and an L&D stipend, with a global, diverse, and inclusive culture and location-specific details provided in the benefits materials.

Miro's Professional Services enables enterprise customers to adopt, scale, and innovate on the Innovation Workspace, with Japan identified as a fast-growing, high-touch market where local leadership and cross-functional alignment are critical. The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for the region, accountable for all PS delivery motions (MOST, Implementation, Advisory, TAM) and for leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with a high degree of autonomy. Key responsibilities include people leadership and talent development, setting high standards and coaching practitioners to be trusted advisors, partnering on hiring and performance, and building a strong local leadership bench; strategically, the role owns regional capacity planning, delivery readiness, and the adaptation of global programs for Japan while contributing Japan-specific insights to global PS strategy, with cross-functional collaboration across Sales, Customer Success, Product, and partners. Success in the first 6-12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, alignment with Sales and CS, and tangible revenue contribution to global PS. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomy in ambiguous environments, and fluency in English and Japanese; preferred experience includes prior PS leadership in Japan, familiarity with high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset; and the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend.

The text describes a Workplace Manager role in Miro’s Operations/Workplace team, tasked with delivering a safe, secure, world-class hub experience as part of the Integrated Workplace Excellence framework. The role covers the Austin, San Francisco, New York, and Sydney offices and aims to create a happy, productive employee experience while shaping and executing Miro’s workplace strategy and ensuring consistent service delivery through a learning-lab approach. Key duties include developing and executing the workplace strategy, owning hub-related projects with cross-functional teams, managing office operations (maintenance, vendor contracts, moves), coordinating internal events, and coaching the local team. Requirements include a minimum of 5 years in a similar role, proven team leadership and vendor management skills, strong communication, problem-solving, customer service, and a proactive ownership mindset. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific variations, and a strong emphasis on diversity and belonging, with applicant data handled per the Recruitment Privacy Policy.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value. The role involves helping teams adopt Miro, aligning value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, developing prototypes, and coaching on Agile practices to improve collaboration. Qualifications include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, or Agile, hands-on experience with enterprise teams, strong facilitation skills, and familiarity with Human-Centered Design, governance, and Agile methodologies and tools like Miro. What’s in it for you: a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace for innovation used by distributed teams worldwide; it serves over 100 million users and 250,000 companies, is co-headquartered in San Francisco and Amsterdam, founded in 2011, and has 1,600+ employees across 13 hubs, with a commitment to diversity, inclusion, belonging, and compliance with its Recruitment Privacy Policy.

Miro’s Professional Services helps enterprise customers adopt and scale the Innovation Workspace, with Japan identified as a fast-growing, high-touch market that requires precision, trust, and deep partnership. The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and manages teams of Innovation Architects, Technical Architects, AI Architects, Implementation Consultants, and TAMs, with autonomy to adapt global programs to the Japanese market. Responsibilities include people leadership and talent development, setting high standards, coaching for trusted advisory roles, and partnering on hiring, capacity planning, and succession, while ensuring regional delivery readiness and collaborating closely with Sales, Customer Success, Product, and partners. Success in 6–12 months means trusted, stable delivery with strong customer feedback, a high-performing local team with clear growth paths, effective regional adaptation of global programs, strong alignment with Sales/CS, and tangible revenue contributions. Requirements include 8+ years in Professional Services/Consulting/Enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, autonomous work in fast-changing environments, fluency in English and Japanese, with preferred experience in Japan, high-touch delivery, adapting global programs, and an AI-first mindset; the role and company offer benefits, equity, and a culture focused on belonging and diversity at Miro.

Miro is seeking a Workplace Manager to lead operations for its Austin, San Francisco, New York, and Sydney offices and contribute to its Integrated Workplace Excellence framework by delivering a world-class employee experience. The role involves developing and executing Miro’s workplace strategy, owning hub-related projects, coordinating cross-functional teams, and ensuring safe, functional spaces that foster productivity and collaboration. You’ll manage the regional team’s growth, oversee vendors and contracts to ensure high-quality services, and handle workplace projects such as moves and program rollouts. Requirements include a minimum of 5 years in a similar role, a track record of developing teams, strong negotiation and vendor management skills, excellent communication, problem-solving abilities, and a proactive, accountable attitude. Benefits include equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, with Miro emphasizing belonging, diversity, and inclusion while using applicant data in line with its Recruitment Privacy Policy.

The Advisory Services team within Miro's Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with IT and business goals, conducting assessments, designing change initiatives and governance models, and facilitating workshops while developing prototypes to spark innovation. You will lead workshops, assess team workflows, partner with stakeholders, guide change initiatives for scalable governance, develop prototypes, coach on Agile practices, and identify barriers to drive measurable improvements in collaboration. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, enterprise experience, strong facilitation, and familiarity with Human-Centered Design, governance, and Agile tools such as Miro. Benefits include a global package (equity, wellbeing benefit, equipment allowance, learning stipend), a diverse, supportive environment, and location-specific variations; Miro emphasizes belonging and inclusion and aims to empower teams to create the next big thing.

The Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and oversees Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers, with the autonomy to tailor global programs to the Japanese market and serve as the primary escalation authority for Japan. Responsibilities include people leadership and talent development, regional capacity planning and delivery readiness, delivery governance and escalation management, and deep cross-functional collaboration with Sales, Customer Success, Product, and partners to support growth, renewals, and customer adoption. Success in the first 6-12 months means a trusted, stable delivery motion across Japan, a high-performing local team with clear standards and growth paths, effective adaptation of global programs to regional realities, strong alignment with Sales and CS, and tangible revenue contributions to global Professional Services. Requirements include 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven experience leading senior practitioners in customer-facing roles, strong delivery governance and autonomous operation in ambiguous environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture within Miro’s mission to empower teams, serving 100M+ users and 250,000 companies across 1,600+ employees in 13 hubs.

Miro is seeking a Workplace Manager to lead its Austin, San Francisco, New York, and Sydney offices, as part of the Operations team that uses data-driven policies to deliver a safe, secure, world-class hub experience within the Integrated Workplace Excellence framework. The role involves developing and executing Miro’s workplace strategy, owning hub-related projects, delivering exceptional service, coordinating internal events, ensuring comfortable and functional spaces, and managing facilities maintenance and building management relationships. As the Regional Workplace Manager, you’ll coach and grow the Austin team, manage workplace vendors and contracts to ensure quality services (SLA-based), and oversee office moves, program rollouts, and other workplace projects. Requirements include a minimum of 5 years in a similar Workplace or Facilities Manager role, a proven track record of leading teams, strong negotiation and vendor-management skills, excellent communication, problem-solving abilities, adaptability, and a high level of ownership. The role offers a competitive salary with equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture focused on belonging and inclusion, with location-specific benefits available.

GitLab is an intelligent orchestration platform for DevSecOps that aims to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and many Fortune 100 customers. The company emphasizes AI as a core productivity multiplier and fosters a high-performance, values-driven culture where all team members integrate AI into daily workflows. The role Senior People Compliance Specialist (EMEA) will manage compliant works council engagements across Germany, the Netherlands, and France, leading end-to-end processes and governance. Responsibilities include preparing agendas and information packages, coordinating translations, building trusted relationships with works council members, advising managers on timelines and best practices, and developing standardized processes to improve efficiency and audit readiness. Requirements include experience with European works council processes, fluency in English and French, knowledge of European labor law, strong project management, and the ability to work asynchronously with a globally distributed People team, with GitLab offering flexible benefits and a commitment to equal opportunity.

GitLab is an AI-enabled DevSecOps platform trusted by over 50 million users and more than half of the Fortune 100, built on a culture that treats AI as a core productivity multiplier and values every voice. The New Business Account Executive - Korea role focuses on building a greenfield APAC territory, acquiring new logos, guiding prospects through evaluations of GitLab's AI-powered platform, and driving Net ARR growth. Key responsibilities include owning the full new-logo cycle, building a healthy pipeline via outbound prospecting, conducting daily discovery meetings with senior stakeholders, navigating multi-stakeholder buying processes, and aligning with Solutions Architecture and Customer Success to deliver POCs and smooth post-sale handoffs, using MEDDPICC/Command of the Message. Requirements include B2B SaaS new-logo experience, complex sales cycles, strong discovery and qualification, familiarity with modern methodologies and Salesforce, and strong communication; candidates should be adaptable and capable of remote work with proficiency in a modern sales tech stack. The team operates remotely across APAC with a startup-like New Business unit culture, and GitLab offers flexible benefits (PTO, equity, parental leave, home office support) and commits to equal opportunity and non-discrimination.

Figma is expanding its team and seeks an Account Executive in the New York hub to drive sales and maximize revenue, targeting mid-market and enterprise customers as part of its AI-native design platform. The role involves building and managing a pipeline from inbound and outbound activity, using discovery and value-selling to win executive sponsorship, multi-thread across senior stakeholders, and collaborate cross-functionally to advance deals and ensure customer success. Candidates should have multiple years of SaaS sales experience, a track record of closing complex 3-9 month cycles, and a history of meeting pipeline targets, with extra points for selling to technical executives and deal-qualification certification. The compensation package includes an annual base salary around $110k, equity, comprehensive benefits, and location-based pay variation for remote roles, along with incentives and bonuses as applicable. Figma emphasizes growth, diversity, accessibility, and equal opportunity; accommodations are available for applicants with disabilities, interviews require cameras on, onboarding is in person, and candidate data will be processed under Figma’s Candidate Privacy Notice.

Zendesk Japan is seeking a high-performing Senior Commercial Account Executive to lead and shape sales for its most visible commercial accounts, providing sales leadership and creative direction to build the Platform experience. The role involves hunting new business while maintaining existing accounts, building broad relationships, managing opportunities, and leading a team of extended Zendesk resources to win customer buy-in and drive platform adoption. Responsibilities include leading and developing a subset of accounts, creating direct new business and expansion opportunities, collaboratively developing GTM strategies, drafting multi-year account plans aligned to quarterly execution, nurturing CXO relationships, building partner ecosystems with Channels & Alliances, tracking all sales activities, and coordinating with Solution Architecture to influence product direction. Qualifications require at least 6+ years in enterprise software sales (SaaS/CX experience preferred), proven success in acquiring new business in Japan, experience selling to VP/C-level executives in mid-market/commercial segments, and the ability to close complex sales cycles with solution selling, plus strong communication and travel willingness. The role offers a hybrid work arrangement with some in-office days, and Zendesk emphasizes diversity and inclusion, AI screening may be used, and accommodations are available for applicants with disabilities.

Zendesk is seeking a Senior Solutions Consultant to lead AI-powered CX and ES solutions, acting as a trusted advisor and working with Sales, Product, Engineering, and Customer Success to transform customer challenges into scalable, measurable outcomes. The role encompasses leading technical and business discovery, designing demos and proofs of value, translating AI/ML capabilities into business narratives, owning end-to-end technical engagements from qualification to pilot execution, and ensuring solutions align with goals and compliance while integrating with Zendesk APIs, middleware, telephony, and cloud platforms. You’ll collaborate cross-functionally to influence product roadmaps, measure impact using Zendesk analytics, and champion AI adoption through value-realization initiatives with Customer Success. Requirements include 5+ years of presales/solutions consulting in SaaS/CX, strong knowledge of web/scripting technologies and SaaS architectures, experience designing pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS/ITSM/etc., strong analytical storytelling and communication skills, a bachelor’s degree or equivalent, and willingness to travel. Zendesk promotes a hybrid, inclusive culture, notes that AI may screen applications, and is an equal opportunity employer committed to diversity, with accommodations available for applicants.

Zendesk is hiring a strategic and technically fluent Product Manager for MarTech & Digital Systems to own the vision, roadmap, and execution of the marketing technology and digital experience stack, serving as the primary IT liaison to Marketing, MarketingOps, and SalesOps. The role treats internal GTM and digital systems as a product, ensuring seamless data flow, scalable architecture, and reliable platforms from top-of-funnel acquisition through to closed-won sales, while leading AI-driven capabilities to boost efficiency and personalization. Key responsibilities include defining the digital and MarTech product vision, AI and automation governance, digital channel enablement (SEO, CMS, eCommerce, PLG/trials), end-to-end data integrations, cross-functional alignment, enterprise migrations, and data governance with GDPR/CCPA compliance. Qualifications include 5+ years in Product Management or related roles, deep B2B GTM domain knowledge, strong AI/ML fluency, enterprise tools like Adobe Experience Cloud and Salesforce, integration and Agile experience, and preferred certifications or experience with AI-native GTM tools and ABM/routing platforms. The role offers a hybrid work arrangement with a US base salary of $183,000–$275,000 plus bonus/benefits, and the opportunity to lead MarTech and AI-driven transformations while Zendesk emphasizes diversity, inclusion, and fair hiring practices.

Appfire emphasizes a flexible, remote-first culture where employees choose how and where they work, balancing personal life with flexible time off and opportunities for growth. The company is seeking a strategic and execution-focused Technical Program Manager to drive cross-company initiatives with Atlassian, including roadmaps alignment, migrations, product integrations, and cloud transformations. Responsibilities include end-to-end execution of joint Appfire–Atlassian initiatives, risk and dependency management, cross-functional coordination across product, engineering, partnerships, and GTM teams, and monitoring Atlassian roadmap changes. Required qualifications include a bachelor’s degree and 5+ years in TPM or related roles, strong technical fluency, and excellent communication and collaboration skills, with Atlassian ecosystem experience preferred; benefits include equity, remote work, generous leave, health insurance, creche, and training. About Appfire: a 850+ employee, 28-country, remote-first company with CSR programs (Pledge 1%), strong market recognition, ISO and SOC 2 certifications, and a large partner ecosystem, committed to equal opportunity.

The Manager — AI Services Consulting at Zendesk leads a 6–10 person team of consultants to deliver AI-enabled customer-service outcomes quickly, serving as the team’s product authority and coach to scale impact. You will build and scale the AI Delivery operating model, own capacity and staffing strategy, and ensure projects are staffed, scoped, and executed on time with measurable business outcomes, aligning with Sales, CS, and Product on roadmaps. You will drive cross-functional alignment for a unified AI go-to-customer motion, partnering on handoffs, risk management, expansion plays, and using delivery insights to improve packaging and forecasting. Qualifications include 7+ years in Professional Services or related roles, 2+ years managing customer-facing teams (6–10 direct reports), enterprise SaaS GTM experience, adoption analytics experience, a bachelor’s degree (AI-related certifications preferred), and strong ability to translate AI features into business value. Zendesk emphasizes hybrid work with in-office presence, especially early on (3–4 days per week during the first 90 days; 2 days otherwise), and commits to diversity and inclusion, with AI screening and accommodations available for applicants.

Zendesk, a leading customer experience and support platform, is seeking diligent candidates for a software sales role and welcomes those with strong motivation and a willingness to excel in a fast-changing industry, even without prior experience. The role is primarily phone-based, handling inbound and outbound leads from website inquiries, trial registrations, and demo requests, while triaging some customer service calls and collaborating closely with sales and marketing to identify and qualify opportunities that will contribute to the Japan sales pipeline. Key responsibilities include generating and qualifying prospects for the Japanese market, efficiently handling inbound marketing leads, engaging senior executives, identifying client needs and proposing suitable solutions, scheduling meetings, achieving monthly pipeline quotas, and reporting results to the sales manager on a regular basis. Required experience includes at least one year in a sales-related environment, strong ability to understand customer requirements and solve problems, multitasking and time-management skills, excellent communication and interpersonal abilities, native-level Japanese, and a bachelor’s degree preferred. Benefits include personal medical insurance, remote-work and device/communication allowances, and Recharge Friday; Zendesk emphasizes a high-performance, open, and diverse culture with a hybrid work model, commitment to fairness and inclusion, and accommodations for applicants with disabilities, including AI screening as part of the process.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, with over 50 million registered users and trust from more than half the Fortune 100 to ship better, more secure software faster. Our products embody AI as a core productivity multiplier, and all team members are expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact, reflecting our high-performance, value-driven culture. You’ll join GitLab’s UX Research team in the core AI domain, working on features such as Duo Agent Platform, GitLab Knowledge Graph, and Agent Marketplace, balancing speed with rigor, leading tactical studies, and contributing to strategic research that shapes AI product direction in a fast-paced environment. You’ll be the expert on users in your coverage area, collaborating with designers, PMs, and engineers, conducting all stages of UX research using qualitative and quantitative methods, guiding stakeholders to appropriate research approaches, and communicating project updates; remote work is supported, with experience in enterprise/dev tooling and AI products as a plus. The base US salary range is $100,000–$150,000, with potential incentives for sales; GitLab offers benefits like flexible PTO, equity, parental leave, home office support, and is an equal opportunity, globally remote employer with inclusive policies and privacy protections.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, efficiency, security, and digital transformation, with over 50 million users and broad Fortune 100 trust. The company embeds AI as a core productivity multiplier and fosters a high-performance, inclusive culture where every voice matters. The role is a UX Researcher on GitLab’s UX Research team across Core DevOps Workflows, Monetization, Security and Compliance, focusing on both tactical studies and strategic research in a fast-paced, largely remote environment. You’ll be the expert on your coverage area, conduct end-to-end UX research with mixed methods, collaborate with designers, product managers, and engineers, communicate insights to stakeholders, and contribute to team processes and culture. The position offers a US base salary range of $100,000–$150,000 plus benefits, is remote with global hiring guidelines, and GitLab is an equal opportunity employer committed to diversity and inclusion.

GitLab is an intelligent DevSecOps orchestration platform used by over 50 million users and trusted by more than half of the Fortune 100, with AI integrated as a core productivity multiplier and a high-performance, inclusive culture. The role is a United States Government Support Engineer on the U.S. Government Support Engineering team, helping federal and public sector customers run GitLab in secure, highly regulated environments such as FedRAMP-authorized, air-gapped, and classified settings. Responsibilities include deep Linux-based investigations, analyzing logs and system behavior, tracing root causes across infrastructure, application, and code paths, collaborating with Product/Development/Infrastructure, creating reusable documentation, building internal tools, participating in on-call rotations, and supporting hiring efforts. Requirements include U.S. citizenship, strong Linux administration and troubleshooting in complex environments, scripting in Ruby or Bash, experience with Git and CI/CD workflows, familiarity with DevOps practices and OpenShift/Kubernetes, and knowledge of security/compliance concepts (e.g., DISA STIG, SELinux) with the ability to communicate clearly to diverse audiences. The role is remote within GitLab Federal, LLC, with a base US salary range of $75,600–$162,000 plus benefits such as flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity and accommodations.

GitLab is an AI-powered DevSecOps platform that helps organizations boost developer productivity, efficiency, security, and digital transformation, trusted by 50 million users and many Fortune 100 companies, with AI embedded as a core productivity multiplier and a culture that values every voice. The role of Strategic Account Executive for the Southeast focuses on driving enterprise growth, guiding AI-powered DevSecOps transformations, and expanding GitLab’s usage across strategic accounts. You will lead end-to-end strategy, orchestrate cross-functional teams, design strategic account plans, align solutions with customers’ long-term vision and compliance needs, and manage the full sales cycle toward long-term partnerships and pipeline growth. Qualifications include a proven track record in complex B2B software sales to large enterprise accounts (ideally in DevSecOps or related SaaS), strong C-level and senior stakeholder relationships in the Southeast, and experience with channel partners and multi-stakeholder selling. You’ll join a distributed, remote Enterprise Sales team that values transparency and collaboration, with a US base salary range of $98,600–$174,000 plus incentive pay up to 100% of base, comprehensive benefits, and a commitment to equal opportunity and accommodations, with location-based eligibility for some roles.

GitLab describes itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security, and digital transformation, with AI embedded as a core productivity multiplier. The role is a remote Strategic Account Executive based in the UK, Ireland, the Netherlands, France, or Germany, selling to accounts in Poland and focusing on strategic, large customers in South Germany to drive net-new acquisition and expansion. Responsibilities include leading complex, consultative sales cycles, developing account plans, coordinating with pre-sales, customer success, support, and channel partners, acting as the voice of the customer through GitLab’s public issue tracker, and building pipeline while collaborating on regional campaigns. Candidates should have experience owning large enterprise accounts, selling software or developer tools, executing a consultative sales process, and translating customer needs into business value for senior stakeholders, along with cross-functional coordination and familiarity with GitLab or similar tools. The team emphasizes enterprise-scale adoption with travel as needed, and GitLab offers benefits such as flexible PTO, equity, parental leave, remote-friendly policies, and a strong commitment to equal opportunity and inclusive hiring with accommodations.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, streamline operations, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and broad trust from Fortune 100 companies. The company embraces AI as a core productivity multiplier and maintains a high-performance, inclusive culture where every voice is valued and knowledge is shared. The role of Strategic Account Executive for the Northeast focuses on driving enterprise growth, guiding customers through complex digital and DevSecOps transformations, and delivering AI-powered solutions through cross-functional collaboration. Candidates should have proven experience selling complex B2B software to enterprise accounts in the Northeast, with strong C-level relationships and multi-stakeholder sales skills, plus willingness to travel and collaborate with partners. The Enterprise Sales team is remote, offering a base salary range of $98,600–$174,000 USD with potential incentives up to 100% of base, a broad benefits package, and a commitment to equal opportunity and accommodation.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security/compliance, and digital transformation, trusted by 50 million+ users and over half of the Fortune 100, with AI used as a core productivity multiplier. The company emphasizes a high-performance, values-driven culture where AI is integrated into daily workflows and every voice is valued to drive efficiency, innovation, and impact. The role is Strategic Account Executive for the North region (Seattle), focused on enterprise growth by helping major organizations adopt and expand GitLab’s AI-powered DevSecOps platform and serving as a trusted long-term partner across the full sales cycle. Responsibilities include leading strategic account plans, coordinating cross-functional teams, shaping innovative solutions, managing end-to-end customer journeys, forecasting, and delivering compelling presentations that communicate value and partnerships. Requirements include extensive experience in complex B2B software sales with North US enterprise accounts, strong C-level stakeholder relationships, collaboration with channel partners, a remote-work setup within an all-remote team, and a US salary range of $98,600–$174,000 plus incentives, with GitLab affirming equal opportunity, benefits, and accommodations.

GitLab is an intelligent, AI-enabled DevSecOps platform trusted by over 50 million users and more than half of the Fortune 100 to help teams ship better, more secure software faster. The company emphasizes AI as a core productivity multiplier and a high-performance culture that values continuous knowledge exchange and diverse voices. The Strategic Account Executive - Digital Natives role in India focuses on helping digital-native organizations adopt and expand GitLab’s AI-powered DevSecOps platform, guiding modernization and DevSecOps transformations while driving pipeline and Net ARR. Key responsibilities include leading large, multi-stakeholder sales cycles, building territorial plans, coordinating cross-functional teams, maintaining account plans and forecasts, and acting as the voice of the customer for product ideas and stakeholder communications. Requirements include deep experience in complex B2B software sales to enterprise customers, strong understanding of CI/CD and cloud modernization, the ability to navigate large organizations, remote-work capability, and a commitment to GitLab’s inclusive, equal-opportunity hiring and benefits programs.

GitLab is an AI-enabled DevSecOps platform used by more than 50 million registered users and trusted by more than half of the Fortune 100 to ship better, more secure software faster, while promoting AI-driven productivity and an inclusive, high-performance culture. As Staff Product Manager for Software Supply Chain Security (SSCS), you’ll lead the strategy and delivery of a new SSCS product line addressing a $3-8B market opportunity driven by regulatory mandates and supply chain attacks. You’ll own pillars across the software supply chain—provenance, attestation, signing and verification, SBOM, malicious package detection, and a dependency firewall—and translate SLSA concepts into valuable capabilities. You’ll collaborate with engineering, UX, and cross-functional partners to define roadmaps, validate demand, explain SSCS concepts to customers, and define business cases and adoption strategies within the GitLab platform. The SSCS team focuses on launching core capabilities for regulated industries (e.g., EO 14028 and EU Cyber Resilience Act), works in a remote, asynchronous environment, and GitLab emphasizes equal opportunity hiring and provides comprehensive benefits.

GitLab is an AI-powered DevSecOps platform used by more than 100,000 organizations and 50 million registered users, designed to boost developer productivity, efficiency, security, and digital transformation, with a remote-first culture that values every voice and integrates AI into daily work. The company is hiring a Staff Product Designer for Security & Compliance to lead design for complex security experiences starting with Software Supply Chain Security and expanding to the broader portfolio, including application security, policy governance, vulnerability management, and agentic orchestration. You’ll lead end-to-end design, translate technical complexity into clear, usable experiences, collaborate with product managers and engineers, work across security product groups, contribute to the Pajamas Design System, mentor others, and ground your work in user research. Requirements include a demonstrated ability to lead cross-functional design for complex workflows, a strong portfolio, experience in security/DevSecOps or security-focused B2B SaaS, mentoring, systems thinking, remote work experience, and proficiency with Figma and prototyping tools. The base salary range for this role in the United States is $125,000–$200,000, with comprehensive benefits, remote/global hiring, and GitLab’s equal opportunity and inclusive employment policies encouraging applicants from diverse backgrounds.

GitLab is an intelligent DevSecOps orchestration platform used by over 50 million registered users and more than half of the Fortune 100 to boost developer productivity, operational efficiency, security/compliance, and digital transformation, with AI embedded as a core productivity multiplier and a culture of continuous knowledge exchange. The Solutions Architect role in Korea is a trusted advisor who guides customers through their digital transformation from planning to monitoring, owning technical evaluations and shaping solution architectures while collaborating with Product Management, Engineering, Sales, and Marketing. Key responsibilities include leading technical discovery, demos, and proofs of value, owning POC/POV and workshop design, shaping account strategies with regional sales, and advising on modern DevSecOps, cloud, security, and CI/CD practices, while feeding customer feedback into product roadmaps. Candidates should have experience in technical pre-sales or consulting, with end-to-end SDLC and DevSecOps expertise, hands-on GitLab or equivalent CI/CD platforms, cloud knowledge, and strong communication and relationship-building skills. The role is within the Solutions Architect team of GitLab's Sales organization focused on Korea and Southeast Asia, offering remote work, global hiring guidelines, growth benefits, and a commitment to equal opportunity, privacy, and accommodation.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and over half of the Fortune 100 trusting it, and a culture that treats AI as a core productivity multiplier. As a Senior Technical Program Manager, you’ll lead complex cross-functional programs across Engineering, Product, Finance, Legal, and Go-to-Market, turning important but ambiguous work into clear plans and reliable delivery in a fully remote, fast-moving environment with async communication. You’ll establish and maintain program governance, coordinate dependencies, surface blockers, define goals and milestones, create documentation and operating rhythms, drive consistent execution, and contribute to TPM practices by documenting playbooks and handbook updates while modeling GitLab’s CREDIT values. The ideal candidate has end-to-end experience owning cross-functional technical programs, strong relationship-building skills with senior stakeholders, excellent written and async communication, analytical risk and dependency management, and familiarity with the software development lifecycle and DevOps/CI/CD practices. This role sits in GitLab’s Research and Development organization within the Engineering Division, with flexible benefits, inclusive hiring, remote-friendly policies, and guidance on location and privacy; GitLab emphasizes equal opportunity and accommodations for candidates with varying levels of experience.

GitLab describes itself as an intelligent orchestration platform for DevSecOps used by 50 million+ registered users and more than 50% of the Fortune 100, emphasizing AI as a core productivity multiplier within a high-performance, values-driven culture. As Senior Stock Administrator, you will own the day-to-day administration of GitLab’s global equity programs (RSUs, PSUs, ESPP), maintain audit-ready equity data across Equity Edge Online, and collaborate with People Operations, Legal, Payroll, Finance, and Accounting to support US and non-US tax and reporting requirements. You’ll process equity transactions, prepare reports and documentation for stock-based compensation entries, support SOX compliance and external audits, and educate team members on program mechanics and timelines. The role requires experience with global equity programs, a background in public accounting or audit with SOX exposure, ability to produce audit documentation, knowledge of equity payroll/tax processes, and strong cross-functional partnerships, plus being available during US stock market hours in an all-remote, asynchronous team across time zones. GitLab offers benefits such as Flexible PTO, Team Member Resource Groups, Equity Compensation & ESPP Growth and Development Fund, parental leave, and home office support, with a US resident base salary range of $87,400–$187,200, while welcoming applicants with varying levels of experience and noting location-based eligibility and a recruitment privacy policy.

GitLab is an AI-enabled intelligent orchestration platform for DevSecOps trusted by over 50 million users and more than half of the Fortune 100, emphasizing AI as a productivity multiplier within a remote, values-driven culture. They are hiring a Senior Revenue Technology Analyst on the Revenue Tech team to scale the revenue technology stack, shape user workflows, and collaborate with Revenue Operations, Strategy, Enablement, IT, Privacy and Legal to improve processes, automation, and global compliance, while building a knowledge repository. Responsibilities include establishing a technical roadmap for the entire revenue lifecycle, executing the AI roadmap, managing vendor relationships and tool procurement, coordinating cross-functionally to ensure effective implementations, and creating reporting and dashboards to boost efficiency. Qualifications include proficiency with Salesforce, Gong, Clari, Outreach, and ZoomInfo; a strong understanding of data integration, permissions, and automations; experience evaluating and deploying new tools; vendor management; and excellent analytical and cross-functional communication skills in an all-remote environment. The United States base salary range is $87,400–$187,200 (with incentive pay up to 100% for sales roles), and GitLab offers benefits such as flexible PTO, equity, parental leave, home office support, and a commitment to equal opportunity and accommodation for candidates worldwide.

GitLab presents itself as an AI-enabled intelligent orchestration platform for DevSecOps, trusted by millions of users and a large portion of Fortune 100 companies, with a culture that emphasizes AI-driven productivity, high performance, and inclusive collaboration. As a Technical Architect in Professional Services and Customer Success, you’ll design, build, and support GitLab-based solutions for customers to modernize software delivery and scale DevSecOps. You will lead the full software development lifecycle for consulting engagements, translate customer goals into GitLab designs, work with project teams to deliver work, and provide consulting in areas such as SCM migration, cloud architecture, GitLab development practices, and CI/CD, while mentoring others and creating documentation and training materials. Required qualifications include enterprise software development experience, strong Git and source control expertise, experience delivering consulting in at least two areas (SCM migration, cloud, software development, or CI/CD), the ability to lead discovery and design sessions, excellent communication, and fluency in Arabic and English. The team operates fully remote and asynchronous, with benefits such as flexible PTO, equity, parental leave, and home office support, and GitLab emphasizes equal opportunity and inclusive hiring, encouraging applicants even if they don’t meet every listed qualification.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations boost developer productivity, efficiency, security, and digital transformation, with over 50 million users and more than half of the Fortune 100 trusting GitLab to ship better software faster. The company also highlights AI as a core productivity multiplier and a high-performance, inclusive culture where every voice is valued and knowledge is continuously shared. The Senior People Compliance Partner role sits in People Operations and oversees regulatory monitoring across 65+ countries, leading audit readiness and translating legal requirements into practical processes and controls for non-legal teams. Key responsibilities include monitoring employment law, leading global compliance programs, advising on lifecycle actions, owning audits (EEO-1, OFCCP, Affirmative Action, SOX) and data privacy/retention across systems like Workday and Greenhouse. The position requires global employment compliance experience, audit management, GDPR knowledge, cross-functional collaboration, and ability to work independently in a remote environment, with a US base salary range of $84,000–$180,000 and a commitment to equal opportunity and recruitment privacy.

GitLab presents itself as an intelligent DevSecOps orchestration platform used by 50 million+ users and many Fortune 100 companies, emphasizing AI as a core productivity multiplier and a high-performance, values-driven culture. The Senior People Business Partner, Engineering, is a strategic partner to VP-level engineering leaders, focusing on engineering-specific talent challenges such as job architecture, leadership transitions, and developing a consistent, high-performing culture across globally distributed teams. Key responsibilities include partnering with senior engineering leaders to translate priorities into people strategies, driving job architecture changes and leveling, leading calibrations and offsites, coaching on organization design and change management, and using data to improve engagement and performance. Candidates should have relevant experience as a PBP or similar in engineering or technical organizations, with a track record supporting globally distributed teams, managing change, and collaborating cross-functionally; the role requires significant time-zone overlap with US hours, quarterly travel, and a US-only base salary range of $98,000–$210,000 plus bonuses/equity and benefits. The Engineering PBP team works with Talent Management and other People teams to mature engineering people practices across the US and EMEA, operates in a remote, globally distributed environment, and GitLab highlights equal opportunity and comprehensive benefits such as flexible PTO, equity plans, parental leave, and home office support.

GitLab is an intelligent DevSecOps orchestration platform trusted by over 50 million users and more than half of the Fortune 100, with a culture that embraces AI as a core productivity multiplier and values collaboration and inclusion. The Senior Director, Enterprise Architecture and AI will define and govern GitLab’s internal systems, report to the CIO, and lead the Integration, RPA, and AI Engineering teams while establishing an Architecture Review Board to keep the technology landscape coherent and scalable. The role will co-own internal AI strategy and delivery with the CIO and Director of AI Engineering, ensuring AI initiatives are secure, compliant, and integrated with core enterprise platforms, and will guide the use of modern AI technologies such as vector databases, large language models, fine-tuning, and prompt engineering to deliver measurable business impact. Responsibilities include designing API-first integration patterns, data flow architectures, governance to reduce shadow IT and software sprawl, and ensuring SOX compliance and robust security controls. Required qualifications include extensive enterprise architecture leadership in complex organizations, hands-on AI/automation expertise, governance experience, and strong stakeholder communication; the role offers a US salary range of $203,200–$345,600 plus benefits, is remote with global hiring, and GitLab emphasizes equal opportunity and accommodation.

GitLab describes itself as an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, security, and digital transformation, trusted by more than 50 million users and a majority of the Fortune 100, with AI embedded as a daily productivity multiplier. The Senior Director, Digital Marketing will report to the VP of Growth Marketing and own the digital growth engine across ABM, integrated campaigns, and paid media, with accountability for pipeline, stage velocity, and expansion revenue, while showcasing GitLab Duo and the platform to key buying groups. Responsibilities include building rigorous measurement frameworks tied to business outcomes (pipeline by ICP segment, CAC/LTV, attach rates, incrementality), establishing strong Sales partnerships with weekly pipeline reviews and joint account strategies, and driving disciplined experimentation across the digital program lifecycle. The ideal candidate will bring deep experience in enterprise technology or SaaS digital marketing, including managing large paid media budgets, JTBD-focused programs, and leading remote, cross-functional teams while influencing Sales, Product, and executives at the C-suite level. GitLab offers a remote, inclusive culture with a US salary range of $184,800–$314,000 plus benefits and equity, along with flexible time off, growth opportunities, and an affirmative policy supporting diverse applicants.

GitLab describes itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, security, and digital transformation, with over 50 million users and substantial Fortune 100 trust, and a culture that treats AI as a core productivity multiplier. The Senior Director, Data Analytics will lead a newly combined Marketing Analytics and Product Data Insights function, guiding analytics across the customer lifecycle to inform go-to-market plans, product launches, and adoption. Responsibilities include defining a unified analytics strategy, establishing operating rhythms, delivering actionable executive-ready insights, building forecasting and scenario models, running an experimentation program, and partnering with data engineering as well as legal, privacy, and security teams. Requirements include strategic analytics leadership across Marketing and Product in B2B SaaS or other high-growth tech, experience building multi-layer analytics teams, strong SQL and statistical skills, expertise in data visualization, and the ability to influence senior leaders in a fully remote environment. The role is fully remote with a US salary range of $184,400–$314,400, plus benefits and equity, and GitLab emphasizes equal opportunity and accommodations for candidates with diverse backgrounds.

GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and more than 50% of the Fortune 100 to ship better, more secure software faster, with AI embedded as a core productivity multiplier and a culture that values high performance and inclusive collaboration. The Senior Compensation Partner role aims to build and sustain a high-performance culture by aligning compensation programs with GitLab’s strategy and values, partnering with Talent Acquisition and People Business Partners to support hiring, retention, and career growth through clear guidance and well-run compensation cycles across a global workforce. You’ll serve as a senior compensation advisor, build relationships with senior leaders, lead pay equity analyses, administer programs (annual reviews, promotions, bonuses, and sales commissions), evaluate complex scenarios, use Workday dashboards for decision-making, maintain global job architecture, and promote the compensation philosophy. You should bring extensive global compensation experience in high-growth or SaaS environments, ability to influence senior leaders, expertise in global programs, strong analytics, Workday experience, experience with equity education, and clear communication, with GitLab encouraging applicants who don’t meet every requirement. The role is with the Total Rewards team, largely remote, with a US base salary range of $139,200–$235,200 plus sales incentives up to 100% of base, plus benefits and growth opportunities, and a strong commitment to equal opportunity, privacy, and non-discrimination across locations.

GitLab is an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, and digital transformation, with over 50 million users and broad Fortune 100 trust, and it treats AI as a core productivity multiplier across the team. The Senior Backend Engineer, Cells Infrastructure role focuses on building the foundation for GitLab.com’s horizontal scale through the Cells architecture, specifically edge routing services and the Topology Service. You’ll design edge traffic routing to direct requests to the correct Cell, evolve the Topology Service as the authoritative source of cluster state, and collaborate across teams to make features and data models Cell-aware while improving reliability and observability. Requirements include experience building observable, resilient production services (Go or Rails, with TypeScript a plus), distributed systems reasoning, high-throughput networking, multi-team coordination, observability practices, PostgreSQL experience, and strong written communication. The Cells Infrastructure team is a globally distributed, remote group within the Tenant Scale group, with generous benefits and a commitment to equal opportunity, inclusion, and accommodation, plus relevant location-based considerations and privacy protections in the recruitment process.

GitLab presents itself as an intelligent DevSecOps platform used by 50 million registered users and many Fortune 100 companies, emphasizing AI-driven productivity and a high-performance, inclusive culture. The role is Senior Backend Engineer on the Auth Infrastructure team, responsible for building authentication and authorization infrastructure at scale and advancing toward zero-trust microservices across GitLab’s deployments. You’ll design and implement core components like Envoy proxy configurations, token services, bi-directional gRPC tunnels, mTLS, and service mesh architectures, while ensuring observability, reliability, and secure service-to-service communication. Qualifications include strong Go backend experience, hands-on work with proxy/edge technologies, service mesh, mTLS, distributed systems on Kubernetes, token and cryptographic architectures, and the ability to own projects end-to-end in an agile environment, plus solid English communication. The Auth Infrastructure team is a small, distributed group within Software Supply Chain Security focused on high-scale auth challenges, and GitLab offers remote roles worldwide with comprehensive benefits and an inclusive equal-opportunity policy, along with accommodations where needed.

GitLab presents itself as an AI-powered, high-performance DevSecOps platform that emphasizes AI as a productivity multiplier and a supportive, inclusive culture. The Senior Analytics & Insights Analyst will join the Finance team to translate complex, sometimes imperfect data into clear, actionable insights that guide decisions across Finance, Sales, Marketing, and Product, including quarterly earnings prep and cross-functional dashboards. Responsibilities include framing data questions with stakeholders, analyzing cross-functional datasets, ensuring data quality, building and maintaining dashboards, presenting insights, identifying data gaps, and driving data-driven decision making. Requirements include experience in a similar B2B SaaS analytics role focused on finance or revenue, strong SQL and BI tools skills (e.g., Tableau), the ability to translate data into actionable recommendations, and effective communication in a fast-paced, asynchronous environment. The role is remote (US salary range $90,700–$194,400) within a small three-person Finance analytics team, with comprehensive benefits and GitLab’s commitment to equal opportunity and accommodations for diverse candidates.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security, and digital transformation, trusted by more than 50 million users and over 50% of the Fortune 100. The company treats AI as a core productivity multiplier and maintains a high-performance, values-led culture where every voice is valued and continuous knowledge exchange drives growth. They are hiring a 100% remote Sales Development Representative (SDR) to join the Revenue Marketing team, based in the United Kingdom, Netherlands, Germany, France, or Ireland, and to lead initial outreach to targeted accounts to generate qualified meetings and pipeline. Responsibilities include managing inbound lead flow, conducting high-level discovery, meeting or exceeding SAO targets, collaborating on lists and messaging, using Outreach.io, and logging activities in Salesforce while mentoring new SDR hires. Requirements include fluency in French, strong English, excellent communication and writing skills, a self-starter attitude, knowledge of business processes, Salesforce experience, and a willingness to grow, with extensive onboarding and a broad benefits package plus GitLab’s commitment to equal opportunity and accommodation.

GitLab is an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI embedded as a core productivity multiplier in daily workflows. The company culture is high-performance and values-driven, focused on continuous knowledge exchange, enabling team members to reach their potential while collaborating with industry leaders, and positioning GitLab as a place where careers accelerate and every voice is valued. The role is an enthusiastic Sales Development Representative (SDR) on the Revenue Marketing team, responsible for leading initial outbound outreach to targeted accounts, generating qualified meetings and pipeline, and benefiting from extensive onboarding and training on GitLab’s DevOps knowledge. Responsibilities include managing inbound leads, conducting high-level discovery, meeting SAO targets, developing targeted lists and messaging with teammates, multi-touch outreach via Outreach.io, and using Salesforce to track activities, while also documenting processes and mentoring new SDRs; required qualities include positive phone skills, self-motivation, alignment with GitLab values, business-process knowledge, and Salesforce proficiency, with prior tech or sales experience a plus and remote-global eligibility. The compensation package includes a base US salary range of $45,220–$56,000 plus incentive pay up to 100%, plus benefits such as flexible PTO, equity, parental leave, and home office support, and GitLab is an equal opportunity employer with global remote hiring and accommodation policies.

GitLab is the intelligent orchestration platform for DevSecOps, trusted by over 50 million users and more than 50% of the Fortune 100, and it promotes AI as a core productivity multiplier while valuing every voice. The Renewal Manager will own the end-to-end renewal lifecycle for a defined portfolio, engaging customers early, leading pricing and commercial discussions, negotiating terms, addressing risk, and ensuring customers can rely on GitLab’s platform without disruption. Responsibilities include developing account-level renewal strategies, preparing renewal proposals and contracts, leading negotiations, identifying expansion opportunities, monitoring customer health signals, and maintaining accurate CRM forecasts in collaboration with Sales, Customer Success, Finance, Legal, and Product. Qualifications include fluency in Portuguese and Spanish, experience managing end-to-end renewal motions for SaaS/B2B subscriptions, proficiency with CRM systems like Salesforce or HubSpot and strong Excel/Sheets skills, and the ability to build relationships and work across teams; candidates open to learning GitLab’s platform. The role is part of a remote, quota-carrying Renewals team focused on protecting and growing recurring revenue, with benefits such as flexible PTO, equity/ESOP, growth and development funds, parental leave, and home office support, and GitLab is an equal opportunity employer with accommodations for disabilities.

GitLab is an intelligent orchestration platform for DevSecOps that increases developer productivity, operational efficiency, and security/compliance while accelerating digital transformation, trusted by over 50 million users and many Fortune 100 companies. It embeds AI as a core productivity multiplier and expects all team members to use AI daily to drive efficiency, innovation, and impact, within a high-performance, value-driven culture where every voice is valued. The UK National Security & Public Safety role focuses on driving GitLab platform adoption across the public sector, building partner relationships, and aligning with government digital transformation initiatives, including navigating complex procurement processes. Key responsibilities include leading enterprise sales in the public sector, building multi-year MEDDPICC account strategies, developing C-level relationships, creating sector-specific value propositions, and developing scalable territory and partner ecosystems with system integrators and cloud provider partnerships. GitLab emphasizes equal opportunity, remote global hiring, privacy and accommodation policies, invites diverse candidates who may not meet every qualification, and notes location-based eligibility with accommodations during recruiting.

GitLab is an intelligent DevSecOps orchestration platform that helps organizations boost developer productivity, reduce risk, and accelerate digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI as a core productivity multiplier. The Principal Product Manager, AI Control Plane and Guardrails, will own GitLab’s AI control plane end-to-end—governance, policy management, admin and access controls, subscription and entitlement management, usage analytics, audit/compliance, and enterprise-grade experiences to make AI trustworthy at scale. In the first year, you’ll establish a clear product strategy for AI Guardrails and Governance, translate customer demand into a prioritized roadmap, and deliver foundational capabilities enabling secure, compliant, scalable AI adoption across GitLab. The role requires extensive B2B SaaS product management experience with governance or control-plane products for AI or data, a strong understanding of enterprise AI adoption, and the ability to translate complex technical concepts into actionable requirements and customer value. The position is remote (global) with a US salary range of $180,000–$250,000 plus benefits, equity, and incentive potential, and GitLab emphasizes equal opportunity and inclusive hiring practices.

GitLab is an AI-enabled orchestration platform for DevSecOps with more than 50 million users and broad enterprise trust, built on a high-performance culture that embraces AI and remote collaboration. The Principal Engineer is a hands-on, high-impact technical authority responsible for setting architectural direction for GitLab’s most critical infrastructure platforms, translating business strategy into durable roadmaps, and delivering reliable production outcomes. The role spans three tracks—Production Engineering (Infrastructure Platforms), Group Tenant Scale, and GitLab Delivery—leading platform strategy, multi-tenant SaaS design, and end-to-end delivery pipelines across SaaS, Self-Managed, and Dedicated offerings. Required qualifications include extensive experience with large-scale cloud-native platforms, proficiency in Golang and/or Ruby, strong architectural judgment, Kubernetes expertise, production ownership, the ability to influence without direct authority, and excellent communication; the US salary range is $171,400–$367,200 plus bonuses, equity, and benefits. The position sits within the Infrastructure Platforms team, is remote and asynchronous across time zones, and GitLab is an equal opportunity employer offering benefits, equity, parental leave, and accommodations as needed.

GitLab is an AI-enabled orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security, and digital transformation, with over 50 million registered users and substantial Fortune 100 adoption. In the Principal Database Engineer role, you’ll design and lead the PostgreSQL backbone powering GitLab.com and thousands of self-managed deployments, tackling data growth, complex upgrades, and always-on reliability at global scale. You’ll architect scalable, distributed database solutions, build proactive health and reliability frameworks, own end-to-end observability and incident response, and guide adoption of modern data stores, including sharding and multi-database support. Requirements include extensive PostgreSQL experience in large-scale distributed production environments, deep knowledge of PostgreSQL internals, automated failover and self-healing capabilities, hands-on full-stack coding, IaC and GitOps familiarity, and strong cross-team collaboration and communication. The role sits within Data Engineering and Monetization, is remote worldwide, with a US-based base salary range of $157,900–$338,400 (noting this range reflects the US market) plus benefits, and GitLab emphasizes equal opportunity, privacy, and inclusive hiring practices.

GitLab is an AI-powered DevSecOps platform used by over 50 million users and many Fortune 100 companies, designed to boost developer productivity, security, and digital transformation, with a culture that embraces AI and values inclusion and knowledge sharing. The Solutions Architect role in Japan is a trusted advisor who guides customers through digital transformation across the full software lifecycle, owning technical evaluations, shaping architectures, and coordinating with Account Executives and cross-functional teams, reporting to a regional manager. In the first year, the role focuses on driving platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships to demonstrate GitLab’s differentiated AI-driven DevSecOps capabilities. Key responsibilities include leading technical discovery and proofs of value, managing evaluation processes, designing solutions and workshops, advising on modern DevSecOps practices (CI/CD, security, cloud), and channeling customer feedback to Product Management to influence roadmaps, while growing technical expertise and creating reusable collateral. The role sits in GitLab’s Solutions Architect team within Sales, collaborating across regions, and the company offers remote work, health and growth benefits, and a strong equal opportunity policy with location-based eligibility and accommodation options.

GitLab is an intelligent orchestration platform for DevSecOps used by 50 million+ registered users and trusted by more than half of the Fortune 100, with AI embedded as a core productivity multiplier and a culture that values every voice and continuous learning. The New Business Account Executive role focuses on acquiring net-new logos in greenfield territories, building pipeline through high-quality prospecting, and leading the full sales cycle from first outreach to close with collaboration from SDRs, Solutions Architecture, Marketing, and Customer Success. Responsibilities include discovery to quantify business pain, navigating multi-stakeholder C-level and IT buying committees, developing strategic territory plans, orchestrating technical evaluations and proofs of concept, and applying MEDDPICC and Command of the Message while maintaining accurate Salesforce forecasting. Qualifications include B2B SaaS net-new logo experience, success building territories from scratch, familiarity with consumption-based models, strong discovery and consultative selling to executives, ability to manage multiple complex opportunities, and proficiency with a modern sales tech stack; diverse backgrounds are welcomed. The team operates like a startup within GitLab, is remote globally, with a US salary range of $66,000–$117,000 plus up to 100% incentive pay, and benefits including flexible PTO, equity, parental leave, and home office support, with GitLab's commitment to equal opportunity and a Recruitment Privacy Policy.

GitLab is an intelligent orchestration platform for DevSecOps that boosts productivity, efficiency, security, and digital transformation, with more than 50 million users and over half of the Fortune 100 trusting GitLab, and it embeds AI as a core productivity multiplier within its culture. The New Business Account Executive role in APAC (Thailand and Philippines) focuses on acquiring new logos, expanding GitLab’s market presence, and guiding prospects through early evaluations of the AI-powered platform to build a sustainable Net ARR pipeline. Responsibilities include owning the full new-logo cycle in APAC, building a healthy pipeline via outbound prospecting, conducting 3-5 discovery meetings daily with senior stakeholders, navigating multi-stakeholder buying committees, and partnering with Solutions Architecture and Customer Success for evaluations and POCs, plus developing a 30-day territory plan and applying MEDDPICC/Command of the Message. Requirements include B2B SaaS sales experience with a focus on new-logo acquisition, the ability to manage complex, high-growth sales cycles with multiple stakeholders, strong discovery and qualification skills, familiarity with modern sales methodologies, excellent communication, and proficiency with CRM/Sales tech and Salesforce. The team is remote and distributed across APAC, with a culture of transparency and growth, and GitLab offers benefits such as flexible PTO, equity, parental leave, home-office support, and an inclusive, equal-opportunity workplace with a robust recruitment privacy policy.

GitLab presents itself as an intelligent orchestration platform for DevSecOps used by more than 50 million users and a large portion of the Fortune 100, highlighting AI-driven productivity, a high-performance culture, and an inclusive environment. The New Business Account Executive role focuses on acquiring net-new logos in a greenfield territory, building pipeline, managing the full sales cycle from outreach to close, and collaborating with an SDR pod, Solutions Architecture, Marketing, and Customer Success, reporting to the Director of New Business Sales. Responsibilities include owning the full cycle, multi-channel prospecting, discovery with executive-level alignment, navigating complex multi-stakeholder buying groups, executing strategic territory plans, coordinating technical evaluations and smooth post-sale handoffs, applying MEDDPICC and Command of the Message, and maintaining Salesforce. Requirements cover B2B SaaS net-new logo experience, proven territory-building and closing abilities, familiarity with consumption-based models, strong discovery and consultative selling skills, multi-opportunity management, and proficiency with tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense, with openness to diverse backgrounds. The role sits within a startup-like New Business team that operates remotely across regions, with offered benefits including flexible PTO, equity, parental leave, and home office support, and a strong commitment to equal opportunity and accommodations per privacy and EEO policies.

GitLab portrays itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security, and digital transformation, trusted by more than 50 million users and over half of the Fortune 100, with AI embedded as a core productivity multiplier. The Manager, Customer Success Engineers in EMEA leads a distributed team of technical specialists to drive GitLab adoption and value realization at scale, building scalable enablement programs and collaborating with Sales, Renewals, and cross-functional teams to translate technical insights into business impact. In the first year, the role focuses on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback with Product and Engineering, and elevating the effectiveness of the Customer Success Engineering team across a pooled EMEA book of business. The ideal candidate brings deep DevSecOps expertise, experience leading remote technical teams focused on customer outcomes, a software development background, and a track record designing scalable enablement programs that translate complex concepts into measurable business value while aligning with Sales and Renewals. The team is a distributed, remote Customer Success Engineering group, and GitLab offers benefits such as flexible paid time off, equity, parental leave, home office support, and growth opportunities, with global remote hiring and location-based eligibility while upholding equal opportunity and anti-discrimination policies.

GitLab is an intelligent orchestration platform for DevSecOps that increases developer productivity, reduces risk, and accelerates digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI embedded into daily workflows. The role of Legal Counsel, Product, is to partner with product, engineering, and marketing to move quickly while managing risk across product development, IP, open source licensing, and regulatory questions, starting early in the lifecycle. Responsibilities include advising on the product lifecycle with AI-related issues, negotiating vendor and customer deals, guiding open source licensing, drafting and maintaining internal templates and playbooks, reviewing marketing materials, and monitoring evolving AI regulation. Requirements include a JD/LLB and bar admission, experience counseling product and engineering teams, knowledge of open source licensing, drafting agreements and policies, privacy familiarity, and comfort working in a remote, asynchronous environment, with a willingness to learn new AI regulatory areas. The Product Legal team is all-remote, with the US base salary range of $100,800–$216,000 plus benefits and potential incentive pay, and GitLab emphasizes equal opportunity, non-discrimination, accommodations, and clear location-based guidelines.

GitLab is an AI-enabled intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by more than 50 million users and over half of the Fortune 100. The same principles built into our products are reflected in how our team works, with AI treated as a core productivity multiplier and all team members encouraged to incorporate AI into daily workflows to drive efficiency, innovation, and impact. As Legal Counsel, Commercial, you’ll help GitLab move faster by making commercial contracting clear, consistent, and scalable, partnering with internal stakeholders and external counterparties, and contributing to templates, policies, and processes. You’ll negotiate, draft, and review complex commercial and technology agreements, independently manage strategic matters, advise on contract structure and risk, and create playbooks, templates, and training to improve consistency and deal execution. Requirements include a JD with active U.S. bar membership, 3+ years of experience in a top law firm or in-house, experience with software, SaaS, services, data privacy, and AI-related terms, ability to manage high-priority matters, and the US base salary range of $100,800–$216,000 plus benefits; GitLab is an equal opportunity employer that provides accommodations as needed.

GitLab is an intelligent DevSecOps orchestration platform used by over 50 million users and trusted by more than half of the Fortune 100, with an AI-driven culture that emphasizes productivity and innovation. The Lead Product Marketing Manager for Pricing and Packaging will bridge pricing strategy and sales execution, translating pricing updates into clear narratives and enablement across self-serve, sales-assisted, and enterprise segments. Responsibilities include leading go-to-market strategy and sales enablement for pricing, developing narratives and differentiation, launching updates with training and messaging, tracking adoption and ROI, and building external thought leadership on pricing models. Qualifications include extensive experience in pricing and packaging for B2B SaaS, the ability to create repeatable sales motions and ROI/TCO assets, strong cross-functional collaboration, and excellent communication in a data-informed, remote work environment. GitLab offers a remote-friendly environment, a US salary range of $139,200–$235,200 plus benefits and equity, and a merit-based, inclusive workplace with accommodations for disabilities.

GitLab is an intelligent DevSecOps orchestration platform that aims to increase developer productivity, improve security and compliance, and accelerate digital transformation, with AI embedded as a core productivity multiplier and a culture that values every voice. The IT Audit Manager will build and lead GitLab’s IT audit function to help teams ship quickly while staying secure and compliant, connecting engineering, IT operations, and security across multi-cloud, AI/ML, and DevSecOps environments. You’ll own end-to-end IT SOX program execution, design and test IT general and application controls, perform risk-based scoping and remediation tracking, and use data analytics, automation, and GenAI to make audits continuous and insightful. Requirements include extensive experience leading IT audit and SOX programs in complex tech environments, knowledge of IT control frameworks (COBIT, NIST, ISO 27001, COSO), cloud platforms (AWS/Azure/GCP), cybersecurity concepts, and the ability to translate technical risks into concise, executive-ready recommendations, plus a bachelor’s degree and relevant certifications. The role is remote with global hiring guidelines; GitLab emphasizes a collaborative, inclusive culture, offers benefits and a base US salary range of $92,400–$198,000, and encourages applicants from varied backgrounds who may not meet every qualification.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and trust from over half of the Fortune 100. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, inclusive culture where all voices are valued and careers accelerate through continuous knowledge sharing. The advertised role is Ironclad Administrator on GitLab's IT Enterprise Applications team within Lead-to-Cash, responsible for day-to-day Ironclad CLM administration, designing workflows, managing integrations with Salesforce, Zuora CPQ, DocuSign, and NetSuite, and enabling automation and reporting. Requirements include 3+ years of CLM administration (Ironclad preferred, DocuSign CLM considered), experience building CLM workflows, familiarity with SOX ITGC and lead-to-cash systems, and the ability to work asynchronously in a remote environment with strong communication and project leadership. Details include a US salary range of $81,200–$174,000, remote work, comprehensive benefits and equity, and a commitment to equal opportunity and accommodations.

GitLab positions itself as an AI-powered intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security/compliance, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100. The company emphasizes an AI-enabled, high-performance culture where every team member is expected to incorporate AI into daily workflows to drive efficiency, innovation, and impact. The Investor Relations Manager role involves telling GitLab’s financial and strategic story to the investment community, reporting to the VP of Investor Relations, and collaborating with Finance, Corporate Communications, Legal, Product, and Marketing to develop data-driven insights and shape the investment thesis. Responsibilities include supporting the quarterly earnings process, creating investor-facing materials, maintaining financial models and peer benchmarks, analyzing competitors, and coordinating investor meetings and events to ensure accurate, compliant communications. Requirements include a finance/economics background, IR or capital markets experience, proficiency with GAAP, financial modeling and valuation techniques, SEC knowledge, advanced PowerPoint/Excel skills, and the ability to work cross-functionally in a small, remote, global team with a strong commitment to equal opportunity and inclusive recruitment.

GitLab is the intelligent orchestration platform for DevSecOps with 50M+ registered users and trust from over half of the Fortune 100, and it embeds AI as a core productivity multiplier in its culture. The role, GTM Planning & Operations Analyst, supports go-to-market planning, target setting, compensation design, and related analytics to translate GitLab's GTM strategy into a revenue growth plan, owning quota and target planning for the CRO. Responsibilities include driving annual quota planning in the GTM process, designing quota and compensation for CRO roles, iterating and maintaining capacity models, delivering performance analytics, monitoring quota attainment, and reporting on people performance data. Required background includes SaaS-focused consulting/revenue operations/finance experience, strong analytical/financial modeling, familiarity with Salesforce, Xactly, Tableau, G Suite, and SQL; and the ability to partner across Finance, People Ops, Data, and Sales. The role sits in the Go-To-Market Planning and Operations team within Revenue Strategy & Operations, is remote worldwide, with US salary range $75,600–$162,000 plus up to 100% incentive pay, and GitLab emphasizes equal opportunity and inclusive policies.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security, and digital transformation, trusted by over 50 million users and many Fortune 100 companies, with a culture that embraces AI as a core productivity multiplier. As Engineering Manager, Software Supply Chain Security: Pipeline Security, you will lead a globally distributed team to design and deliver CI pipeline security features, focusing on enabling SLSA compliance, artifact provenance, SBOM, software composition analysis, and vulnerability management. You will guide the design and implementation of SLSA in GitLab CI/CD, collaborate with product managers to define the roadmap, partner with Security to meet standards, educate teams on secure patterns, and represent the team in cross-functional initiatives and external industry forums. The role requires experience leading engineering teams, practical knowledge of software supply chain security concepts and standards, familiarity with SLSA, artifact provenance and verification, secure software development practices, and CI/CD security. The base salary range for US residents is $131,600–$282,000 and is exclusive of bonuses, equity, or benefits, with GitLab supporting remote global hiring and offering comprehensive benefits, growth opportunities, and an equal-opportunity workplace.

GitLab positions itself as an intelligent DevSecOps orchestration platform trusted by over 50 million users and Fortune 100 companies, with AI embedded as a core productivity multiplier and a values-driven, inclusive culture. The Source Code Engineering Manager role focuses on people management within engineering to create a world-class repository experience, treating the team as the primary product, hiring top talent, and ensuring delivery of product commitments. You’ll foster engineering excellence across scalability, performance, accessibility, hire/onboard and coach engineers, manage agile remote workflows, align frontend and backend architecture with business goals, and actively address backlog health and blockers. Candidates should bring substantial leadership with hands-on technical mentoring, deep Git expertise, cross-functional alignment skills, experience with Ruby on Rails and modern frontend frameworks, strong communication, and a track record in remote/global, inclusive cultures aligned to GitLab values. The team is the Source Code team responsible for GitLab’s core repository experience, with a roadmap for AI-native workflows, performance improvements, and debt reduction, a distributed AMER/EMEA team of about 4 frontend engineers now with expansion to 4–6 across the stack, and GitLab offering remote-friendly policies and comprehensive benefits along with a firm commitment to equal opportunity.

GitLab is a DevSecOps intelligent orchestration platform that aims to increase developer productivity, operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and Fortune 100 trust, and a culture that treats AI as a core productivity multiplier. The Enablement Specialist, Ecosystem role sits at the intersection of Sales, Marketing, Product, and Ecosystem to build global enablement programs that help Ecosystem Managers and external partners articulate and sell GitLab's AI-powered platform, driving joint revenue growth. In year one you’ll define an enablement roadmap, create onboarding and training for ecosystem partners, and establish measurable outcomes linking enablement to sourced revenue, marketplace growth, and co-sell performance with hyperscalers, including onboarding journeys and targeted playbooks. Responsibilities include leading the design and optimization of enablement programs, collaborating with cross-functional teams, defining KPIs, managing the partner enablement lifecycle, creating assets like playbooks and training, and establishing feedback loops to continually improve content and delivery. The Ecosystem team works with ISVs, SIs, VARs, and hyperscalers to scale joint go-to-market, operates asynchronously across regions, and GitLab offers a US base salary range of $81,200–$174,000 plus benefits, with remote eligibility and a strong equal opportunity policy.

GitLab is an intelligent DevSecOps orchestration platform that aims to boost developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, trusted by more than 50 million users and over half of the Fortune 100. AI is a core productivity multiplier across GitLab, and all team members are expected to incorporate AI into their daily workflows to drive efficiency and innovation. The company promotes a high-performance, values-driven culture where every voice is valued, continuous knowledge exchange occurs, and collaboration with industry leaders helps teams reach their potential. The posted role, in the Ecosystem/Remote-Global team, involves coordinating with field sales, partners, and leaders to identify opportunities, forecast, contribute to quarterly business reviews and annual planning, and manage territory-related activities. Requirements include experience selling software development tools or open-source solutions in B2B, native German, willingness to travel up to 50%, and familiarity with GitLab and Salesforce; GitLab offers flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity and accommodations, along with location-based eligibility details and privacy policies.

GitLab is an AI-enabled DevSecOps orchestration platform trusted by more than 50 million users and over half of the Fortune 100, and it emphasizes embedding AI into daily workflows and a culture of transparency and collaboration. The role of Director of Regional Sales for Italy will build and lead GitLab’s Italian sales presence, drive revenue growth, and partner with cross-functional teams to deliver exceptional customer experiences. Responsibilities include owning the country plan and pipeline, coaching a small team of Account Executives, acquiring new logos while expanding larger accounts, building market reputation, establishing operating rhythms, and maintaining executive relationships to identify expansion opportunities. Candidates should have experience leading Italian sales teams, designing a country go-to-market plan with disciplined deal execution, familiarity with B2B software/open source concepts, and comfort with data-driven sales processes (e.g., MEDDPICC) and CRM systems in a remote environment. The team operates as an all-remote region with flexible benefits and a strong commitment to equal opportunity and non-discrimination, including location-based hiring guidelines and a recruitment privacy policy.

GitLab is an intelligent DevSecOps orchestration platform used by over 50 million registered users and Fortune 100 companies, with AI embedded as a core productivity tool and a culture centered on transparency, collaboration, and results. The role is Director of Regional Sales for the Alps region (Switzerland and Austria), responsible for strategy and execution to grow GitLab’s presence, building and leading a high-performing Account Executive team, and shaping the region’s go-to-market approach. You’ll lead regional sales planning, pipeline discipline, and day-to-day execution to meet bookings and ARR targets, drive new logo acquisition, and implement structured methodologies (such as MEDDPICC) to create repeatable processes while collaborating with marketing, product, and other functions to ensure a consistent, high-quality customer experience. You should have experience building and leading regional sales teams, designing and executing GTM plans with pipeline discipline, familiarity with B2B software/open source/DevSecOps, strong relationship skills with senior stakeholders, and comfort operating in a remote environment with CRM tools, with an inclusive hiring mindset. The Alps team is all-remote, focused on growth and cross-functional collaboration, and GitLab offers benefits such as flexible PTO, equity, parental leave, and home-office support, while maintaining a strong commitment to equal opportunity and inclusive hiring for all applicants.

GitLab is an intelligent DevSecOps platform that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and trust from more than half of the Fortune 100. The company emphasizes using AI as a core productivity multiplier and maintains a high-performance, inclusive culture where every voice is valued and innovation is encouraged. The Customer Success Manager role is to help customers realize full value, drive adoption, and build long-term advocacy by acting as a trusted advisor on GitLab capabilities, guiding on Git, branching strategies, SDLC, CI/CD, and DevSecOps best practices, and leading workshops and Centers of Excellence. Responsibilities include building trusted advisor relationships, enabling expert deployment, measuring progress with KPIs, translating usage data into actionable recommendations to drive adoption and expansion, and maintaining regular touchpoints with customers while collaborating with Product Management, Engineering, Sales, and Professional Services. The team is globally distributed and remote; the US salary range is $77,700–$166,500 with additional bonuses, equity, and benefits, and GitLab reinforces its equal opportunity and non-discrimination policies, location-based eligibility rules, and a privacy policy in the recruitment process.

GitLab is an intelligent DevSecOps orchestration platform that boosts developer productivity, efficiency, security, and digital transformation, serving 50+ million users including many Fortune 100 companies, and it embeds AI as a core productivity multiplier in its culture. The role of Customer Success Engineer (CSE) in GitLab’s On-Demand Success Tier is not account-specific; you’ll work with Customer Success Managers, Account Executives, and Renewals Managers to drive implementation and adoption across key workflows like source code management, CI/CD, DevSecOps, and Agile Planning. You’ll engage with customers post-sale as a technical consultant, deliver enablement via webinars, labs, office hours, and on-demand engagements, provide technical/architectural guidance, and create reusable workshops and content while aligning with business objectives. Candidates should have experience with GitLab use cases and DevSecOps tooling, a technical background, strong communication, a track record as a trusted advisor, excellent time management, and a continuous learning mindset; we welcome diverse backgrounds. GitLab offers remote, globally distributed teams with a US salary range of $103,600–$166,500, plus benefits like PTO, equity, parental leave, and home office support, and emphasizes equal opportunity employment with inclusive hiring practices and accommodations as needed.

GitLab is an AI-enabled DevSecOps orchestration platform that boosts developer productivity, security, and digital transformation, with over 50 million users and many Fortune 100 companies relying on it, and it promotes AI as a core productivity multiplier within its high-performance, collaborative culture. The Commercial Named Account Executive role is the primary contact for top-end mid-market customers (250–3,999 employees), managing a broad spectrum of projects from small teams to complex enterprises and collaborating with business development and sales management to grow the book of business. Responsibilities include meeting and exceeding quota, articulating GitLab’s value in the US Eastern region, owning the buying process, building pipeline, prospecting and closing new business, ensuring adoption and minimizing churn, and contributing to root-cause analyses, the sales handbook, and cross-functional collaboration. Requirements include a genuine desire to benefit customers, progressive SaaS sales experience selling value to development teams, interest in GitLab/open source, strong communication and negotiation skills, ability to travel, and preferred familiarity with Git and ALM, with remote-global eligibility noted. Compensation features a US salary range of $79,900–$141,000 plus potential incentives up to 100% of base, plus benefits like flexible PTO, equity, parental leave, home office support, and growth opportunities, all within GitLab’s equal opportunity and accommodation policies for a remote, globally distributed workforce.

GitLab is an AI-powered DevSecOps platform that aims to boost developer productivity, efficiency, security, and digital transformation, trusted by over 50 million users and many Fortune 100 companies, with a culture that treats AI as a core productivity multiplier. The role is Account Executive for Ukraine and Cyprus, selling to organizations up to 4,000 employees and reporting to an Area Sales Manager while collaborating with cross-functional teams to help them adopt the platform. You’ll own the full sales cycle, articulate GitLab’s DevSecOps value, maintain an evidence-based pipeline, conduct win/loss and root-cause analyses, contribute to the sales handbook, and represent the voice of the customer through product feedback. Qualifications include proven software sales success (mid-market or enterprise), ability to guide the buying journey, strong communication and negotiation skills, pipeline discipline, fluency in Russian or Ukrainian and English, willingness to travel, and alignment with GitLab’s values and open source interest. The team is distributed and remote, focused on efficient sales processes and platform adoption, with a commitment to equal opportunity and a range of benefits and location-based guidelines for remote hires.

GitLab presents itself as the intelligent AI-powered DevSecOps platform used by more than 50 million registered users and trusted by over half of the Fortune 100, with a culture that treats AI as a productivity multiplier and values every voice. The Account Executive role covers Ukraine and Cyprus, selling to organizations up to 4,000 employees, and involves managing the full sales cycle, building trusted relationships, and collaborating with BDR, marketing, and technical teams. Responsibilities include shaping the customer journey, documenting buying criteria and processes, negotiating and closing deals, maintaining an evidence-based pipeline, contributing to the sales handbook, and feeding customer feedback to product and internal teams. Requirements include proven software sales success in mid-market or enterprise contexts, ability to guide buyers through buying journeys, strong communication and pipeline management, win/loss and root cause analyses, negotiation and presentation skills, fluency in Russian or Ukrainian and English, and willingness to travel; the team operates as a distributed, asynchronous group focused on an efficient sales process. GitLab emphasizes equal opportunity and non-discrimination, remote global hiring with location-based eligibility, a comprehensive benefits package, and accommodations for applicants from diverse backgrounds.

GitLab presents itself as an AI-enabled DevSecOps platform that helps organizations boost developer productivity, security, and digital transformation, trusted by over 50 million registered users and more than half of the Fortune 100, with a culture that values AI-driven collaboration and diverse voices. The Account Executive role is for Ukraine and Cyprus, selling to organizations up to 4,000 employees and helping them adopt GitLab’s comprehensive AI-powered DevSecOps platform. You’ll own a broad book of business, manage the full sales cycle from discovery to close, articulate GitLab’s value to customer outcomes, and contribute feedback to product and the public issue tracker. Requirements include proven software sales success (mid-market/enterprise), ability to map buying criteria and processes, strong communication, evidence-based pipeline management, negotiation skills, and fluency in Russian or Ukrainian and English, with willingness to travel. The team is distributed and remote, offering benefits such as flexible PTO, equity, parental leave, growth funds, and home office support, and GitLab emphasizes equal opportunity and non-discrimination with location-based eligibility and a recruitment privacy policy.

GitLab is an AI-powered DevSecOps platform that helps organizations boost developer productivity, operational efficiency, security and compliance, and digital transformation, with over 50 million users and many Fortune 100 companies trusting the platform, and a culture that values AI, innovation, and diverse voices. The Account Executive role covers Ukraine and Cyprus, selling to organizations up to 4,000 employees, owning the full sales cycle and reporting to an Area Sales Manager while collaborating with business development, marketing, and technical teams. In the first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes, and acting as the voice of the customer by contributing ideas to the public issue tracker and improving the sales handbook. Candidates should have proven software sales success in mid-market or enterprise settings, the ability to guide buyers through the buying journey, strong pipeline and account planning skills, negotiation and presentation proficiency, familiarity with GitLab/open source, willingness to travel, and fluency in Russian or Ukrainian and English. The team is distributed and asynchronous with a transparent sales process, and GitLab offers benefits such as flexible PTO, equity, growth funding, parental leave, remote work, and a strong commitment to equal opportunity and non-discrimination, along with a recruitment privacy policy.

GitLab markets itself as the intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, security/compliance, and digital transformation, with AI embedded as a core productivity multiplier. The company is hiring an Account Executive for Ukraine and Cyprus to sell the AI-powered GitLab platform to organizations up to 4,000 employees, managing a diverse book of business and guiding customers through the full sales cycle. Responsibilities include articulating GitLab's value, shaping buying criteria, maintaining an evidence-based pipeline, performing win/loss analyses, contributing product feedback, and coordinating with cross-functional teams from pre- to post-sales. Candidates should have demonstrated software sales success (mid-market/enterprise), be able to navigate the full buying journey, excel at negotiation and stakeholder presentations, maintain accurate pipeline data, and be fluent in Russian or Ukrainian and English, with alignment to GitLab's values and willingness to travel. The role sits within a distributed, collaborative sales culture, with benefits such as flexible PTO, equity, and development funds, and the company emphasizes inclusive, merit-based hiring with accommodations and anti-discrimination policies.

Zendesk is seeking a Product Designer for its QA team to build a best-in-class QA platform that uses AI to deliver quality insights for both human and AI-powered interactions, collaborating with Product Managers, Engineers, Researchers, and Content Strategists. The role will focus on designing end-to-end experiences, including interaction models, flows, wireframes, and high-fidelity mockups, while presenting solutions to partners and senior executives and defending design decisions. Applicants should have 3+ years of experience designing consumer or business SaaS applications (QA experience is a plus) and prior work on LLM integrations and AI feature workflows, with the ability to operate in technical environments and rapidly prototype concepts. Daily duties include living and breathing quality assurance and CX, partnering with product and engineering teams to research and develop new QA capabilities, and working across cross-functional teams from ideas to execution. The role offers ownership, opportunities to define new standards in an emerging space, flexible hybrid work, and growth; applicants must submit a portfolio, Zendesk emphasizes diversity and inclusion and may use AI in screening, and accommodations are available for applicants with disabilities.

The role of Customer Success Manager at Zendesk is to manage a portfolio of large Enterprise customers, focusing on retention, minimizing churn, driving product adoption, and identifying expansion opportunities to deliver measurable ROI through collaborative Success Plans. Responsibilities include building executive relationships, developing strategic joint account plans with objectives and KPIs, applying Zendesk platform knowledge to remove blockers, and engaging customers through regular touchpoints while collaborating with Sales, Renewals, Advocacy, Professional Services, Product, Engineering, and partners to accelerate value and protect recurring revenue. The ideal candidate has 12+ years in enterprise customer success, strategic accounts, or consulting in SaaS, a proven track record of ARR growth above $10M, experience with multiple stakeholder levels, strong leadership and analytical skills, and the ability to quickly learn technologies and guide customers along their CX maturity journey. The role requires high autonomy, the ability to travel up to 25% domestically, and a hybrid work arrangement with attendance at the London office two times per week, with the exact schedule determined by the hiring manager. Zendesk emphasizes a diverse and inclusive culture, notes AI screening as part of the recruitment process, is an equal opportunity employer, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Manager of AI Delivery in its Professional Services team to lead a 6–10 person group of AI Services Consultants, serving as both product authority and people leader to deliver rapid value and scalable AI deployments. You will define and scale the AI delivery operating model, manage capacity and staffing, ensure projects are scoped and executed on time with clear business impact, and remove blockers to sustain time-to-value. You’ll drive cross-functional alignment with Sales, Customer Success, and Product on customer roadmaps and handoffs, using delivery data to improve packaging, forecasting, and expansion plans for retention and growth. Qualifications include 7+ years in enterprise SaaS/Professional Services with 2+ years in AI-related roles, 2+ years of people management (6–10 direct reports), fluency in German, French, or English, and experience in GTM roles and predictive adoption analytics. The role is hybrid, with in-office requirements including 3–4 days per week in the first 90 days and ongoing hybrid work, and Zendesk emphasizes diversity, equity, inclusion, and accommodations, along with AI-driven screening where appropriate.

Zendesk is seeking an AI Services Consultant to join its AI Delivery team and serve as the technical and product expert for the AI-powered Resolution Platform, guiding global brands through Generative AI to realize immediate business value. The role targets a high-agility Technical Consultant with SaaS Professional Services experience who can translate complex AI blockers into business solutions and drive customer adoption via data-driven roadmaps. Responsibilities include leading configuration, integration, and design for the Zendesk AI Platform, managing end-to-end AI implementations, driving adoption and change management, collaborating with Sales and Customer Success on AI roadmaps, and delivering measurable CX and AI adoption outcomes. Basic qualifications include 3+ years in Professional Services or Consulting, enterprise tech/SaaS GTM experience, experience designing success plans, and a bachelor's degree; preferred qualifications cover AI strategy or project management certifications, familiarity with Generative AI and LLMs, and proven cross-functional program management. Zendesk notes a hybrid work model, emphasizes diversity and inclusion, may use AI in screening, and provides accommodations with a contact for accessibility needs.

Zendesk is hiring an AI Services Consultant on its Professional Services AI Delivery team to guide configuration and delivery of the Zendesk AI Platform for global brands, driving immediate business value in the Generative AI era. The ideal candidate is a high‑agility Technical Consultant with deep SaaS Professional Services experience who can translate complex AI blockers into strategic business solutions and build data‑driven roadmaps to drive customer adoption. Responsibilities include serving as the Technical AI Expert, leading end-to-end AI implementations with clear scope and timelines, facilitating change management, and partnering with Sales and Customer Success to align on the customer's AI Roadmap and ensure measurable CX improvements. Basic qualifications include 5+ years in Professional Services or Consulting, enterprise technology or SaaS GTM experience, and a bachelor’s degree; preferred qualifications include AI strategy or PM certifications, familiarity with Generative AI/LLMs, and proven program management for large-scale software adoption. The role supports a hybrid onsite/remote work model, with some in-office time determined by the hiring manager, and Zendesk emphasizes diversity, inclusion, fair screening practices, and reasonable accommodations for applicants.

Zendesk’s mission is to improve customer experience through data and analytics, with the Zendesk Data Platform (ZDP) powering internal insights and customer-facing analytics for 125,000+ brands. They are seeking a Principal Engineer – Data Platform Architecture to own and shape ZDP’s architecture, ensuring it is scalable, reliable, secure, and cost-optimized, with a focus on Snowflake-based infrastructure. This hands-on leadership role includes architecting end-to-end data systems, leading ingestion, transformation, governance, and delivery across batch, streaming, and real-time scenarios, serving as the Snowflake authority, advising on data modeling and query optimization, and mentoring engineers. Requirements include 10+ years in large-scale data engineering or analytics infrastructure, 3+ years at principal/staff level, deep Snowflake expertise (Snowpark, Snowpipe, Cortex, etc.), strong OLAP warehousing and data modeling knowledge, and experience with ETL/ELT, SQL, and Python/Java, plus governance, privacy, and compliance in a matrixed organization. Preferred qualifications cover cloud-native OLAP migrations, Snowflake integration with event-driven architectures, experience with customer-facing analytics products, and contributions to data platform communities; the US base salary range is $228,000–$342,000 with potential bonuses, and Zendesk emphasizes inclusivity, hybrid work, and accommodations.

Zendesk is hiring a Product Led Growth Sales Specialist to close sales quickly by handling inbound inquiries, mainly via chat and email, with selective calls to create a frictionless buying experience. The role focuses on expanding within existing customers and acquiring new logos by demonstrating Zendesk’s value and guiding buyers through informed decisions, working alongside traditional sales for more complex opportunities. Key responsibilities include responding to high-volume inbound leads, driving expansion, articulating value, proactively following up to achieve high CSAT, developing product expertise, and initiating conversations while collaborating with account managers when deeper engagement is needed. Qualifications include proficiency in English, prior sales experience (SDR/AE), a genuine passion for Zendesk tech with the ability to learn tools quickly, strong organization to manage many opportunities, and the ability to thrive in a fast-paced environment with a 4-days-per-week in-office requirement. Zendesk emphasizes a hybrid, inclusive culture with competitive pay and benefits, flexible work options, a commitment to diversity and inclusion, and information about AI screening and accommodations for applicants.

Zendesk is hiring a Digital Sales Representative in Lisbon to be a founding member of a fast-growing inside sales team that articulates Zendesk’s value to informed buyers through multiple touchpoints. The role involves responding to high volumes of inbound leads and existing customers via chat and email, resolving inquiries to drive online conversions, becoming a product expert, conducting discovery calls and demos, and meeting or exceeding SLAs, KPIs, and revenue targets. Requirements include excellent English written communication, 1+ years of sales experience (software/SaaS preferred), the ability to work with a global client base, strong organizational skills, and in-office attendance three days per week in Lisbon, with a hybrid work model. The job offers a hybrid arrangement that blends on-site collaboration with remote flexibility, with the specific in-office schedule determined by the hiring manager. Zendesk is an equal opportunity employer that values diversity and inclusion, may use AI screening, and provides accommodations for applicants with disabilities.

Zendesk is offering a 3-month paid, full-time Student Developer internship in Copenhagen, Denmark, from July to early October 2026, with the possibility of a full-time role after completion. In this role, you’ll pair with experienced engineers, ship code to production, instrument changes with metrics and distributed tracing, and gain hands-on experience with real-world challenges while focusing on building applications. You will develop skills in problem-solving, writing reliable and maintainable code, collaborating across time zones in an agile environment, and participating in intern volunteering activities. Basic qualifications include being enrolled in a Computer Science or related degree (penultimate year preferred), basic coding skills in at least one language, eligibility to work in Denmark (no visa sponsorship), and residence in Copenhagen for the duration. Zendesk emphasizes diversity and inclusion, offers a hybrid work arrangement with some in-office time, notes that AI or automated decision systems may screen applications, and is an equal opportunity employer with accommodations available on request.

Zendesk is hiring a Product Manager/Owner for its Employee Technology Platforms to lead the employee experience across enterprise collaboration tools such as Google Workspace, Slack, and Zoom, with a focus on delivering a world-class, hybrid-friendly ecosystem. The role involves defining roadmaps, coordinating cross-functional work with Internal Communications and stakeholders, leading agile ceremonies, performing user research, and driving adoption through analytics. Basic qualifications include 5+ years of employee-focused product management, 3+ years managing Zoom/AV or similar tools, and strong presentation, usability, and Agile skills. Preferred qualifications include comfort with enterprise collaboration software, the ability to work independently and in large project teams, critical thinking, autonomous leadership of projects, and a passion for process optimization. The position is based in Mexico (Mexico City CDMX or Estado de Mexico), with a hybrid schedule requiring some in-office presence, and Zendesk emphasizes its commitment to diversity, inclusion, and accommodations for disabilities.

The AI Services Consultant at Zendesk is part of the Professional Services team and focuses on the AI Delivery program and the AI-powered Resolution Platform to drive quick time-to-value for customers through configuration and optimization. Its mission is to provide technical solutions and remove roadblocks as a trusted advisor, guiding customers through complex configurations to achieve transformative business outcomes with agility and precision. The role’s overarching objectives are to accelerate time-to-value by driving adoption and operational excellence, serve as the customer’s AI technical expert, and lead end-to-end project delivery with clear scope and timelines. Key responsibilities include offering technical guidance on implementing and optimizing Zendesk AI products, facilitating change management and training, delivering projects on time, maintaining customer satisfaction, and collaborating cross-functionally to align the AI roadmap. Qualifications call for 3+ years in consulting/professional services (with enterprise SaaS/go-to-customer experience), ability to use adoption analytics to forecast churn and expansion, strong program management and communication skills, a hybrid in-office/remote work arrangement, and Zendesk’s commitment to diversity, equal opportunity, accommodations, and noting that AI may be used to screen applicants.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity, giving staff greater control over family, personal goals, and priorities. The company is looking for a Pre-Sales Solutions Engineer for its enterprise business who wants to be a product expert in the sales cycle, solve customers’ hardest business problems with Atlassian products, and help close enterprise deals. In this role you’ll partner with account teams and channel partners on Fortune 500 accounts, conduct customer discovery to understand current state and business problems, map those to Atlassian products and solutions, and identify opportunities for cross-product expansion. You’ll lead compelling value-based demonstrations across multiple stakeholders, articulate the value of the full Atlassian portfolio, guide the customer’s technical needs to gain buy-in, and collaborate with account executives while feeding product feedback to management. Atlassian emphasizes a “play as a team” culture where employees work with, not for, the company, supports continuous learning, and targets growth in cloud and AI, serving more than 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola.

Atlassian offers flexible work arrangements, allowing employees to work in an office, from home, or a combination, and hires in any country where it has a legal entity. They’re looking for a Pre-Sales Solutions Engineer for the enterprise to be a product expert in the sales cycle, solve their enterprise customers’ hardest problems with Atlassian products, and help close enterprise deals. The team serves over 250,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a “play as a team” culture where employees work with Atlassian, not for Atlassian. In this role, you will partner with account teams and channel partners on Fortune 500 accounts, conduct discovery, map customer needs to Atlassian products, identify cross-product opportunities, and lead value-based demonstrations. You’ll understand customers’ technical needs to gain buy-in, foster strong partnerships with account executives, document product feedback and competitive intelligence, and continuously learn about pre-sales, product, and platform offerings.

Atlassian offers flexible work locations (office, home, or a mix) and hires in any country where it has a legal entity. It’s seeking a Pre-Sales Solutions Engineer for its enterprise business who will be a product expert in the sales cycle, solving customers’ hardest business problems with Atlassian products to help close enterprise deals. The team serves more than 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca‑Cola, emphasizes value selling, and operates with a culture of “play as a team,” where employees work with Atlassian, not for Atlassian. In this role you will partner with account teams and channel partners for Fortune 500 accounts, conduct discovery, map business problems to Atlassian solutions, identify cross‑product opportunities, and lead value-based demonstrations. You will guide customers’ technical needs, build strong partnerships with account executives, document product feedback for internal development, and continuously learn to advance pre‑sales knowledge and processes.

This hybrid role is based in Salt Lake City; DX is a fast-growing SaaS company that collects millions of data points on developer productivity and has recently been acquired by Atlassian. DX's culture centers on individual mastery—the best at their craft—and rewards those who demonstrate this quality, while acknowledging we can't control external outcomes. In this role you’ll coach a team of SMB Account Executives, act as a player-coach in high-stakes demos and negotiations, institutionalize the sales process with rigorous pipeline discipline, forecasting, and CRM hygiene, and analyze performance data to coach underperformers. You’ll drive GTM improvements by turning frontline customer feedback into actionable insights for Product and Marketing, build a culture of continuous learning through film reviews, role-plays, and value-centric training, and recruit and onboard top talent. The ideal candidate is team-first, a systems thinker who builds repeatable processes, leads by example with grit and bias for action, delivers radical candor with empathy, thrives in ambiguity, and combines data-informed decision-making with high emotional intelligence to navigate complex stakeholders.

This is a hybrid role based in Salt Lake City, Utah, with DX—a fast-growing SaaS company—that helps engineering leaders build high-performing teams and collects millions of data points daily to power insights into developer productivity for customers like Pinterest, GitHub, BNY, and Xero. DX has scaled profitably, tripling annual recurring revenue in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. At DX, the value is clear mastery and top performance; they focus on individual mastery and being the best at your craft, rewarding those who exhibit this quality, while acknowledging that outcomes are influenced by outside factors beyond their control. The role entails prospecting, qualifying, and closing new opportunities across defined territories, owning the full sales cycle, running proofs of concept and demos, building a disciplined pipeline, forecasting rigorously, and translating market insights into internal product and GTM improvements. Ideal candidates love winning, build repeatable processes, are self-motivated and autonomous, thrive in fast-moving environments, own outcomes, are continuous learners, communicate clearly with varied stakeholders, and balance a bias for action with diligence.

Appfire champions a flexible, remote-first culture, letting people choose where they work, with flexible time off and a focus on personal growth through online learning, training, and internal mobility. The role is a hands-on, customer-obsessed Manager of Customer Success who will lead a team of CSMs for strategic enterprise accounts, build scalable processes, coach the team, and drive adoption, retention, and expansion in collaboration with Channel, Product, and Marketing. Key requirements include extensive experience working with channel ecosystems (Atlassian a plus), prior CSM management in a high-growth SaaS environment, proven playbook development, data-driven decision making, cross-functional collaboration, mentoring, and knowledge of software migrations. Offered benefits include equity units, generous PTO (25 days, 30 after 5 years), training via Appfire University, private health insurance in Bulgaria, Multisport, transport card, team events, baby bonus, volunteer days, and remote-first with an optional Sofia office. About Appfire: a 850+ person, 28-country, remote-first company with 20,000+ customers (including 55% of the Fortune 500), a strong channel-driven go-to-market with 800+ partners, trusted security certifications (ISO 27001/27017, SOC 2), CSR via Pledge 1%, and a recognized track record across Deloitte, Inc., BuiltIn, and other awards.

Appfire promotes a remote-first, flexible work culture where employees choose where and how they work, with flexible time off and a focus on balancing personal life, growth, and well-being. The role of Customer-Obsessed Manager of Customer Success is a hands-on leadership position responsible for building an EMEA CS team, creating scalable playbooks, coaching CSMs, driving adoption, retention, and expansion, handling escalations, and collaborating cross-functionally while using data to track OKRs and customer health. The ideal candidate has extensive channel/partner experience (preferably in the Atlassian ecosystem), proven CSM leadership in a high-growth SaaS environment, a process-oriented, data-driven approach, mentoring skills, and familiarity with software migrations. Benefits include a permanent contract from day one, equity, generous PTO and wellness days, volunteer time, training through Appfire University, comprehensive private healthcare and life insurance, a home-office stipend, a lunch card, social fund perks, and remote-first with optional offices in Poland. About Appfire, the company employs 850+ people across 28 countries, emphasizes CSR and Pledge 1%, maintains strong security certifications (ISO 27001/27017, SOC 2), and relies on a robust partner/channel program, with recognition for growth, culture, and product excellence.

- Appfire promotes a flexible, remote-first culture where employees choose how and where they work, prioritizing work-life balance, growth, and ongoing learning. - The company is hiring a Customer-Obsessed Manager of Customer Success to lead a high-performing CSM team for strategic enterprise accounts, building scalable CS processes and partnering with Channel to accelerate value and growth. - The role involves building and scaling an EMEA CS organization, coaching and mentoring CSMs, driving adoption, retention, and expansion, handling escalations, and collaborating cross-functionally while using data to guide actions. - Ideal candidates bring extensive channel/partner experience (Atlassian ecosystem a plus), proven CSM leadership in high-growth SaaS, the ability to develop playbooks, a data-driven mindset, mentoring skills, and strong remote/hybrid communication. - Appfire offers equity, generous PTO and holidays, training, private health insurance, a remote-work stipend, sport allowance, volunteer days, and an optional Bilbao office; the company is a 850+-employee, 28-country remote-first organization with a large channel program, CSR initiatives, and certifications (ISO 27001, SOC 2) and other industry recognitions.

Appfire promotes a flexible, remote-first culture where you can choose where to work and access resources to support productivity, work-life balance, and ongoing growth. The Sr. Customer Success Manager will own a portfolio of about 70 high-value enterprise accounts, driving ARR growth through expansion, retention, and migrations while acting as a trusted advisor and revenue driver. Responsibilities include account planning with deep account mapping, leading migrations and cross-sell/upsell opportunities, executive engagement, data-driven execution, and cross-functional collaboration to maximize customer outcomes. Requirements include 5+ years in enterprise customer success, account management, or SaaS with Fortune 500 experience, strong SaaS metrics knowledge, CRM proficiency (e.g., Salesforce), and the ability to manage complex technology delivery; bonus for experience with Atlassian ecosystem and languages like German, Spanish, French, or Polish. About Appfire: a remote-first company with 850+ employees across 28 countries, a strong CSR program (Pledge 1%), a robust partner ecosystem, ISO 27001/27017 and SOC 2 certifications, and awards; they offer benefits such as equity, generous PTO, private health insurance, and flexible remote work with an optional Sofia, Bulgaria office.

Appfire is a remote-first company that emphasizes choice in how and where you work, supporting work-life balance and personal growth through online learning, leadership programs, and internal mobility. The Sr. Customer Success Manager will own a portfolio of about 70 high-value enterprise accounts, driving long-term ARR growth through expansion, retention, and migrations, while acting as a trusted advisor and cross-functional collaborator. Key responsibilities include developing account plans with deep account mapping, leading value-driven migration and cross-sell/upsell conversations, managing escalations, and tracking metrics like NRR/ARR using CRM tools to inform strategy. Requirements include at least 5 years in enterprise CS/account management or SaaS sales with Fortune 500 experience, strong understanding of SaaS metrics, proficiency in CRM and data analytics, and the ability to work with partners and complex implementations; bonus for Atlassian ecosystem experience and multilingual skills. Appfire offers an indefinite contract from day one, equity, extensive benefits (PTO, wellness days, volunteer time, healthcare, meals, home office stipend, etc.), remote-first with optional Polish offices, and a CSR-driven culture with ISO/SOC certifications and a large, diverse partner ecosystem serving thousands of customers, including many Fortune 500 firms.

Appfire is a remote-first, people-first company that lets you choose how, where, and when you work, supports work-life balance with flexible time off, and enables growth through online learning, leadership programs, and internal mobility. As a Sr. Customer Success Manager, you will own a portfolio of about 70 high-value enterprise accounts, driving long-term ARR growth through account mapping, expansion, migration support, and executive-level engagements. You will act as a strategic advisor, drive retention, mitigate churn, guide major transitions (e.g., Data Center to Cloud migrations), and collaborate with support, product, engineering, and GTM teams to maximize value. Requirements include 5+ years in enterprise SaaS CS/AM/sales with Fortune 500 experience, strong understanding of SaaS metrics, CRM proficiency (Salesforce), and a history of cross-functional delivery; bonus for Atlassian ecosystem experience or German/Spanish/French/Polish language skills. Benefits include equity, 25 days PTO plus Spanish holidays with carryover, remote work with Bilbao office option, home office stipend, sport allowance, volunteer days, private health insurance, and a security-and-CSR focus with ISO 27001/27017, SOC 2, and Pledge 1% involvement, plus a broad partner ecosystem.

The Technical Consultant helps clients maximize value from monday.com and Atlassian products (Jira, Confluence) and serves as the primary delivery resource for monday.com professional services while also contributing to Atlassian work when client demand requires it. Day-to-day work spans discovery, solution design, hands-on implementation, system integration, and process automation, from configuring monday.com workflows and boards to Atlassian upgrades, migrations, and scripted solutions. The role includes active presales participation—scoping conversations, effort estimates, proposals, and platform demos—and requires staying current across monday.com, Atlassian, and adjacent tools. In discovery and solution design, you lead early-stage workshops, conduct stakeholder interviews, analyze requirements, design scalable solutions, and help clients decide build-vs-configure-vs-integrate based on constraints and maturity. In solution delivery and client engagement, you implement both platforms, build low/no-code integrations using Make.com and Zapier and scripted solutions with Groovy, Python, or REST APIs, apply change management, create measurable outcomes and thorough documentation, provide training, perform admin tasks, and manage multiple projects with strong organization and communication.

Zendesk’s mission is to improve customer experience, and the role involves joining a cross-functional team to research and build ML solutions that power AI capabilities like intelligent triage and admin center recommendations for over 125,000 brands. You will pair with applied ML scientists, collaborate to research and deploy impactful AI solutions for customer support, tackle challenging problems with techniques such as neural networks and information retrieval, productionize models at scale, and present work to a global audience while staying current with ML/NLP literature. Required qualifications include an MSc in CS, EE, math, or related field; a solid foundation in statistics and ML; Python skills; experience with at least one major DL library (prefer PyTorch); and a desire to learn, be curious about AI fundamentals, and be pragmatic. Preferred qualifications include a PhD, knowledge of NLP with a focus on generative language models and information retrieval, and strong communication and a collaborative, can-do attitude. Benefits and culture include ownership of features, potential impact, a passionate team, opportunities to grow and specialize (e.g., security, performance, reliability), flexible hours, development funds, remote/hybrid work, comprehensive insurance, and Zendesk’s commitment to diversity, equity, and inclusion, with AI screening as part of the hiring process.

Appfire promotes a remote-first, flexible work model where employees choose where they work—home, offices, or while traveling—backed by two decades of experience and resources to help teams collaborate and stay productive. The company is seeking a skilled IT Operations engineer to own automation, system integrations, and data synchronization across critical corporate platforms, leveraging modern AI and MCP services to drive operational excellence. Responsibilities include integrating newly procured SaaS tools with SSO/IDP (PingOne or equivalent), automating user onboarding/offboarding, implementing SCIM/REST-based workflows, building automation scripts and microservices, managing serverless infrastructure across AWS/GCP/Azure, orchestrating CI/CD jobs, maintaining Git repositories, and building AI-assisted IT utilities and ETL pipelines across tools like Workday, Google Workspace, Microsoft 365, Atlassian, Slack, and Zoom. Requirements include 5–7+ years in IT Operations, SaaS Operations, or DevOps; strong scripting (Python, PowerShell, Bash); experience with Azure Functions, REST APIs, OAuth, SCIM, RBAC; cloud and serverless automation; familiarity with key platforms and CI/CD tools; experience with GitHub and ETL; and ability to use AI tooling to accelerate development, plus strong cross-functional collaboration and documentation. Appfire highlights its people-first culture with CSR through Pledge 1%, ISO 27001/27017 and SOC 2 certifications, 850+ employees across 28 countries, 20,000+ customers including Fortune 500, a large channel partner network, and a commitment to security, privacy, and belonging.

Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers an integrated suite of time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting in a remote-first, Atlassian ecosystem environment. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s PPM solutions, unifying strategic planning, portfolio prioritization, resource capacity, financial tracking, and execution data with AI-driven planning. Responsibilities include driving end-to-end multi-product roadmaps, embedding AI capabilities, enabling better planning and decision-making, and delivering integrated solutions that connect planning to execution and reporting while improving customer workflows. The role requires 10+ years of product management experience (including 5+ years leading complex or multi-product portfolios), familiarity with work management or time tracking products and the Atlassian tools, strong analytics/AI/ML literacy, and excellent communication; a bachelor’s degree is required and an MBA is a plus. Tempo offers a remote-first culture, unlimited vacation, comprehensive benefits, opportunities for professional growth, and a collaborative environment with equal opportunity employment.

Tempo is a remote-first company with over 30,000 customers, including about a third of the Fortune 500, offering a suite of integrated work-management tools for time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting, rooted in its Jira time-tracking origins. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s PPM solutions, unifying strategic planning, portfolio prioritization, resource capacity, financial tracking, and execution data, with AI-driven planning. Responsibilities include driving end-to-end multi-product roadmaps, enabling better planning and decision-making with AI-assisted scenario planning and predictive analytics, and delivering connected experiences across time tracking, capacity planning, cost management, and portfolio visibility. The role champions real-world workflows through customer research, collaborates cross-functionally to ensure cohesive workflows across the Tempo ecosystem, and partners on go-to-market efforts to drive adoption and cross-sell opportunities. Requirements include 10+ years in product management (at least 5 leading complex or multi-product portfolios), experience in work management, capacity planning, portfolio management, or time tracking (with Atlassian familiarity preferred), comfort with analytics and AI/ML, strong communication, a bachelor’s degree (MBA a plus), and willingness to work East Coast hours; Tempo offers remote work, unlimited vacation, comprehensive benefits, professional development, and an inclusive, equal-opportunity environment.

Appfire champions flexible, remote-first work, letting employees choose to work from home, in offices, or while traveling, and offering flexible time off to protect personal life. They support growth on employees’ own terms with online learning, leadership programs, internal hackathons, and an internal mobility program for new challenges. They are seeking a Product Manager to lead the integration of the 7pace Timetracker app with other Appfire products and ecosystems beyond Azure DevOps, overseeing strategy, roadmap, requirements, and go-to-market in collaboration with engineering, marketing, and support. Qualifications include a bachelor’s degree in a relevant field, 3+ years of technical product management experience, 2+ years of SaaS/product experience, 3+ years using product analytics tools, and strong cross-functional skills plus understanding of cloud computing and prototyping tools. Benefits include equity, home office and wellness stipends, extensive PTO, healthcare and life insurance, Appfire University, CSR time, and a security posture certified to ISO 27001/27017 and SOC 2, complemented by a strong equal opportunity policy and CSR through Pledge 1%.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. They are hiring a Senior Design Manager for the Rovo & AI Design team to lead the evolution of Rovo’s product and brand experience across Desktop, Web, and Mobile, reporting to the Head of Design for Rovo. The role leads a small team of Product and Content Designers and collaborates with Product and Marketing on Rovo.com and the in-product front door experience, while partnering with cross-functional teams to improve AI-driven features. Key responsibilities include recruiting and mentoring to foster a diverse and inclusive environment, driving multiple AI initiatives from creation to execution, and communicating design concepts persuasively across audiences to deliver customer value. Qualifications require at least 7 years in design leadership, autonomous planning with hands-on capability, experience with design infrastructure and scaled systems, a belief in AI tools, and a track record of influencing senior leaders and collaborating with Engineering, Product Management, and Research.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Senior Design Manager will join the Rovo & AI Design team, focusing on evolving Rovo’s product and brand experience, reporting to the Head of Design for Rovo, and leading designers to collaborate on Rovo.com and the in-product front door across Desktop, Web, and Mobile. The role involves partnering with leadership and cross-functional teams to improve AI-driven features, delivering an elegant user experience, and shipping high-quality work with designers, engineers, PMs, content designers, researchers, marketers, and analysts. It also includes recruiting and mentoring the design team, fostering a diverse and inclusive environment, and enabling productivity with AI features across the Atlassian product suite while leading multiple AI initiatives from creation to execution and tying them to customer value. Qualifications include 7+ years in design leadership, autonomous planning and hands-on design, belief in AI to boost productivity, experience on design infrastructure teams, comfort with fast-evolving AI, and a track record of influencing senior partners across Engineering, Product Management, and Research.

Appfire is a remote-first, people-first company that lets you choose where you work, supports flexible time off, and encourages growth on your own terms. They’re seeking a strategically focused Technical Program Manager to lead cross-company initiatives with Atlassian, aligning roadmaps, accelerating platform adoption, and ensuring successful execution. The role requires 5+ years of TPM/engineering program management, strong technical fluency with APIs and cloud architectures, and excellent collaboration, with Atlassian ecosystem experience preferred. Benefits include company equity, a monthly work-from-home allowance, access to a learning platform, 25 days of PTO, reduced summer hours, private healthcare, a sport allowance, and paid volunteering days. Appfire emphasizes CSR and has a global team of 850+ across 28 countries, along with ISO and SOC certifications, a Trust Center, and a broad partner network serving many Fortune 500 and major clients.

Appfire is a remote-first company that lets employees choose where they work, supports flexible time off, and prioritizes growth through learning, internal mobility, and global collaboration. They are seeking a strategic and execution-focused Technical Program Manager to drive cross-company initiatives with Atlassian, aligning roadmaps, accelerating platform adoption, and guiding joint programs across product, engineering, partnerships, and go-to-market. The TPM will own end-to-end execution of Appfire–Atlassian initiatives, translate partnership goals into structured plans, coordinate among Appfire and Atlassian teams, identify risks and trade-offs, and ensure architectural alignment with Atlassian standards and APIs. Qualifications include a bachelor’s degree and 5+ years in TPM, product operations, or engineering program management, strong technical fluency, excellent communication, and preferred experience with the Atlassian ecosystem. Appfire offers equity, learning platforms, health insurance, CSR paid days, remote-friendly benefits, 25 days of vacation, and a global, award-winning culture with ISO and SOC certifications, and is an equal-opportunity employer.

Tempo Software serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and has grown from a time-tracking tool in 2007 to the #1 time management add-on for Jira while aiming to be a tech company with a heart. The role is a senior technical GTM Engineering leader tasked with architecting and launching the GTM AI practice, building the unified GTM data spine across CRM, marketing automation, product telemetry, billing, enrichment providers, and partner data to enable AI-driven revenue workflows. Responsibilities include defining canonical schemas, building scalable ELT/ETL pipelines, governance and quality monitoring, partnering with the BI team, and driving Revenue Intelligence and Modeling with segmentation, scoring models, experimentation, and operationalizing predictive outputs into GTM systems. You will architect customer and prospect intelligence ecosystems, enabling real-time signals and leading the practice by managing external partners, setting architectural standards, defining a build-vs-buy strategy, and developing a long-term AI capability roadmap. Requirements include 10+ years in data/analytics leadership, proven experience building a GTM data function, expertise with modern data stack tools, strong SQL and Python skills, applying data science to GTM contexts, and a solid understanding of CRM/MA data models, with Tempo offering remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, an inclusive culture, and equal opportunity employment.

Atlassian allows flexible work locations and can hire in any country where the company has a legal entity. They are seeking an experienced and strategic Head of Creative Operations to lead the in-house Creative Studio’s operating engine, owning the systems, structure, financial planning, and global operating model to enable world-class brand work at scale. The role involves redesigning how the creative organization operates—shaping intake and prioritization, capacity planning, forecasting, tooling, governance rituals, and global resourcing, plus portfolio orchestration within Atlassian’s marketing. You will partner with the Executive Creative Director and Marketing Leadership, collaborating with Product Marketing, Product Design, Procurement, Legal, Events, agencies, and production partners to translate strategic ambition into executable roadmaps and maintain strong relationships. Key responsibilities include designing the operating model, owning intake/prioritization, leading forecasting, managing the Creative Studio budget, overseeing the San Francisco studio, driving data-informed reporting, scaling org design and resourcing, managing workflow tools and governance, leading the operations/production team, enabling world-class creative execution, and championing stakeholder feedback.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - They are seeking a strategic Head of Creative Operations to lead the in-house Creative Studio, owning the operating model, systems, financial planning, and global resourcing to power the brand’s creative output at scale. - The role includes designing intake and prioritization, leading capacity planning and forecasting, and managing the Creative Studio budget, including oversight of the San Francisco content studio. - You will drive data-informed operations, establish metrics and reporting cadences, and participate in strategic planning, governance, and global org design and resourcing. - The position requires strong collaboration with the Executive Creative Director, Marketing Leadership, and cross-functional partners such as Product Marketing, Product Design, Procurement, Legal, and Events, while leading a team of operations and production specialists to enable world-class creative execution.

Tempo serves more than 30,000 customers worldwide, including a third of Fortune 500 companies, offering an integrated suite for time management, resource planning, budget management, roadmapping, program management, reporting, and more to help teams deliver value. Since 2007, Tempo has evolved from a time-tracking tool to become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, while fostering a tech company with a heart. The role is a senior data leader who will architect and launch Tempo’s GTM data practice, building a unified GTM data spine across CRM, marketing automation, product telemetry, billing, enrichment providers, partner data, and the data warehouse, with clear identity resolution and source-of-truth logic. Responsibilities include developing revenue intelligence and modeling (ICP scoring, ABM prioritization, expansion propensity), deploying ML-driven segmentation and targeting, operationalizing predictive outputs into GTM systems, and leading external partners to execute the roadmap while building ecosystem/prospect intelligence. Requirements include 10+ years in data engineering/analytics leadership, hands-on experience with modern data stacks, advanced SQL and Python, GTM/revenue data experience, and CRM/MAR data model knowledge; Tempo offers remote-first work, unlimited vacation, comprehensive benefits, training reimbursements, and a commitment to equal opportunity.

Tempo serves 30,000+ customers, including a third of the Fortune 500, offering a suite of integrated time management and related solutions and has grown into the #1 time management add-on for Jira in the Atlassian ecosystem. The Senior Manager of Customer Advocacy will build Tempo’s customer advocacy program from scratch, own the program and tech stack, and report to the VP of Marketing in a high-visibility role with impact on reputation and sales. Core duties include designing the program, recruiting and nurturing advocates, creating content (case studies, video stories, written testimonials), growing reviews on G2 and TrustRadius, and ensuring sales has automated advocate matching for active deals. You’ll collaborate with Content, Demand Gen, Product Marketing, and Sales Enablement, and over time build a community space where Tempo advocates connect with each other and the company. Requirements include 5+ years in B2B SaaS customer marketing/advocacy, proven success building an advocacy program from scratch and owning tech decisions, experience with Salesforce, Gainsight, G2/TrustRadius, a strong interest in AI automation, and excellent communication and PM skills; Tempo offers remote-first culture, unlimited vacation, comprehensive benefits, and growth opportunities.

Atlassian supports flexible work locations, hires people in any country with a legal entity, and conducts interviews and onboarding virtually as part of its distributed-first approach. The company is seeking a Senior Solutions Engineer to grow the ITSM Specialist team in the US, solving enterprise customers' toughest problems and closing large deals with enterprise sales teams and channel partners. In this role you’ll understand customer needs, strategize on winning sales cycles, deliver value-based demonstrations, support proofs of concepts, and ultimately close business. Atlassian emphasizes a value-selling culture and a 'play as a team' ethos, serving more than 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca‑Cola), with employees working with Atlassian, not for Atlassian. You’ll specialize in Atlassian’s ITSM offerings, design/implement/optimize solutions for enterprise customers, collaborate with cross-functional teams, map client requirements to Atlassian capabilities, align the account plan with sales, deliver compelling presentations and POCs, and provide customer feedback to product management.

- Atlassian offers flexible, distributed-first work options and hires globally with virtual interviews. - They’re seeking a Senior Solutions Engineer to grow the US ITSM Specialist team, working with enterprise sales and channel partners to understand customer needs, deliver value-based demos, support proofs of concept, and close deals. - The company emphasizes a customer-obsessed, high-performing culture and value selling, with employees working with Atlassian, not for it. - The role focuses on designing, implementing, and optimizing Atlassian ITSM solutions to improve enterprise service delivery and operational efficiency, in collaboration with cross-functional teams. - Responsibilities include mapping client requirements to Atlassian capabilities, aligning account plans with sales management, delivering compelling presentations and POCs, and providing customer feedback to product management, with opportunities in cloud/AI and strong earning potential.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of being a distributed-first company. - They’re seeking a Sr. Solutions Engineer / ITSM Specialist in the US to work with enterprise sales and channel partners, understanding customer needs, navigating sales cycles, delivering value-based demos and POCs, and closing large deals. - The role sits in a team serving 250,000+ customers (e.g., NASA, IBM, HubSpot, Samsung, Coca-Cola) and emphasizes value selling and enterprise solutions that leverage cloud and AI, guided by a “play as a team” culture. - Responsibilities include specializing in Atlassian’s ITSM offerings, designing and optimizing solutions for enterprise service delivery and operational efficiency, and collaborating with cross-functional teams to map client requirements to Atlassian capabilities and align with account plans. - You’ll deliver compelling presentations and demonstrations, work with product management to advance the product line, and provide customer feedback from the field.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first culture. They are hiring a Senior Solutions Engineer to grow the ITSM Specialist team in the US, who will work with enterprise sales and channel partners to understand customer needs. The role involves solving customers' hardest problems, delivering value-based demonstrations, supporting enterprise proofs of concepts, and ultimately closing deals. Atlassian serves more than 250,000 customers (including NASA, IBM, Hubspot, Samsung, and Coca-Cola) and emphasizes value selling, teamwork, and employees working with the company, not for it, with high earnings potential in enterprise opportunities. Key responsibilities include specializing in Atlassian's ITSM offerings, collaborating with cross-functional teams, mapping client requirements to Atlassian capabilities, aligning with sales management on account plans, delivering compelling presentations and POCs, and providing customer feedback to product management.

Atlassian offers flexible work options (office, home, or a blend) and hires globally wherever it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company is seeking a Pre-Sales Solutions Engineer for its enterprise business who is passionate about being a product expert, solving customers' hardest business problems with Atlassian solutions, and helping close enterprise deals. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian emphasizes value selling and shows how its products combine to transform business outcomes, guided by a culture of "play as a team" where employees work with Atlassian, not for Atlassian. In this role you will partner with account teams and channel partners for Fortune 500 accounts, conduct customer discovery, map problems to Atlassian products, identify cross-product opportunities, and lead value-based demonstrations for diverse stakeholders. You will understand customers' technical needs, build strong partnerships with account executives, document product feedback and competitive intelligence for internal product management, and continuously learn to refine pre-sales, solution, platform knowledge, and sales processes.

Atlassian offers flexibility in where you work—office, home, or a mix—and hires in any country where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. They’re hiring a Pre-Sales Solutions Engineer for the enterprise business who aims to be a product expert, solve customers’ hardest business problems with Atlassian’s products, and help close enterprise deals. The role focuses on value selling for Fortune 500 accounts, partnering with account teams and channel partners, conducting discovery to map customer problems to Atlassian solutions, and identifying cross-product opportunities. You’ll lead compelling value-based demonstrations, understand and guide customers’ technical needs, forge strong partnerships with account executives, and document product feedback and competitive intelligence for internal use. Atlassian emphasizes teamwork—employees work with Atlassian, not for Atlassian—while pursuing growth in cloud and AI, with high earnings potential from enterprise opportunities.