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Atlassian supports flexible work locations—office, home, or a hybrid—and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Principal Value Management Advisor in Atlassian’s Value Management Office leads strategic value engagements for the DACH region and sets the benchmark for value management craft. The role acts as a thought leader and trusted advisor to senior executives within Atlassian and across customer organizations, influencing teams, functions, and geographies to clearly articulate the value proposition in complex, high-stakes environments. Responsibilities include building influential relationships with decision-makers, analyzing customer data to identify opportunities, developing business cases and metrics to realize value, and employing advanced discovery to uncover value drivers and create holistic solutions. They also create and deliver executive-level presentations for C-level stakeholders, contribute to new VMO offerings, foster cross-team trust, and share thought leadership to support value-based selling.

At Atlassian, employees can work anywhere (office, home, or hybrid) and the company hires in any country with a legal entity; interviews and onboarding are virtual as part of being distributed-first. The principal role described is Value Management Advisor in the Value Management Office for the DACH region, leading strategic value engagements, setting the standard for value management, and serving as a trusted advisor to senior executives inside Atlassian and with customers. The role's influence spans teams, functions, and geographies to clearly articulate Atlassian's value proposition in complex, high-stakes environments. Key responsibilities include building influential relationships with decision-makers, analyzing customer data to create business cases and metrics, discovering customer value drivers, delivering executive-level presentations, contributing to new VMO offerings, and supporting value-based selling with field teams. It emphasizes thought leadership and alignment across sales leadership and customers.

Atlassian offers flexible work locations (office, home, or a mix) and hires globally in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company is seeking a Principal Solutions Engineer, Strategic, to join the Solutions Engineering Team that partners with the Strategic Sales Team and Channel Partners to understand customer needs, strategize on enterprise sales cycles, and provide value-based demonstrations and proof of value. In this role, you will conduct thorough customer discovery, deliver tailored product demonstrations, develop proof-of-concept environments and run workshops, stay updated on Atlassian’s roadmap, and collaborate across internal teams to drive transformation deals and align objectives. You’ll also build knowledge of competitors, articulate differentiators in competitive scenarios, experiment with innovative pre-sales approaches, and require professional English with a preferred EU language; occasional travel is expected. The ideal candidate has proven sales engineering experience with large strategic accounts, comfort presenting to senior leadership, a proactive, solutions-focused mindset, strong communication skills, and a bachelor’s degree in a technical field (MBA or advanced degree preferred).

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. They are hiring a Principal Solutions Engineer, Strategic, to join the Solutions Engineering Team that partners with Strategic Sales and Channel Partners to understand customer needs, strategize enterprise sales cycles, provide value-based demonstrations, and support Proofs of Value. Responsibilities include thorough customer discovery, tailored product demonstrations, PoC environments and interactive workshops aligned with customer goals, staying current on Atlassian’s roadmap and certifications, collaborating across teams, understanding competitors, and exploring innovative pre-sales approaches, with English fluency and a preferred EU language. The ideal candidate has proven sales engineering experience with large strategic accounts, experience presenting to senior stakeholders and executives, a proactive, collaborative, solution-focused mindset, excellent communication, a Bachelor’s in Engineering/CS (MBA or advanced degree preferred), and willingness to travel occasionally. The role emphasizes a solutions-oriented mindset and is not a passive position.

Atlassian supports flexible, distributed work, allowing office, remote, or hybrid arrangements, and it hires people in any country where it has a legal entity, with virtual interviews and onboarding. They are looking for a Principal Solutions Engineer, Strategic, to join the Solutions Engineering Team, which partners with the Strategic Sales Team and Channel Partners to understand customer needs, strategize enterprise sales cycles, provide value-based demonstrations, and support Proofs of Value to unlock customers’ potential. In this role, you will conduct thorough customer discovery to assess challenges and business goals, deliver tailored demonstrations addressing objections, and develop proof-of-concept environments and interactive workshops aligned with customer objectives. You will stay current on Atlassian’s roadmap, pursue certifications, collaborate with internal teams, differentiate Atlassian against competitors, and experiment with innovative pre-sales approaches such as gamification to increase engagement, all while using professional English and ideally one EU language. The ideal candidate has proven sales engineering experience with large strategic accounts, exceptional ability to present to senior stakeholders, a proactive and collaborative mindset, strong communication skills, a relevant technical degree (MBA or advanced degree preferred), and willingness to travel occasionally.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and supports employees’ family, personal goals, and priorities. They are seeking a Principal Sales Solutions Engineer, Strategic for enterprise who is passionate about being a product expert in the sales cycle, solving complex customer problems with Atlassian’s products, and helping close enterprise deals. The company highlights a global customer base (NASA, IBM, HubSpot, Samsung, Coca-Cola) and a value-selling, team-first culture where employees work with Atlassian, not for it. The Solutions Engineering Team collaborates with Enterprise Sales and Channel Partners to understand customer needs, deliver value-based demonstrations, and support Proofs of Value to unlock the potential of teams. In this role, you will partner with sales and executives on transformation deals, conduct customer discovery, identify cross-product opportunities, be a broad Atlassian product expert in pre-sales, lead compelling demos, guide technical needs, coordinate with account executives, and provide internal feedback for product development through continuous learning.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in any country where they have a legal entity, enabling employees to balance family and personal goals. They are seeking a Principal Sales Solutions Engineer, Strategic for the enterprise business, who will be a product expert in the sales cycle, solve customers' hardest problems with Atlassian solutions, and help close enterprise deals. The Solutions Engineering Team collaborates with Enterprise Sales and Channel Partners to understand customer needs, strategize enterprise sales cycles, deliver value-based demonstrations, and support Proofs of Value to unlock the potential of teams. In this role, you will partner with sales teams on transformation deals in large global accounts, engage C-level executives, conduct customer discovery, map needs to Atlassian products, identify cross-product opportunities, and lead compelling demonstrations to gain buy-in. You will also forge strong partnerships with account executives, coordinate cross-functional teams, document product feedback and competitive intelligence for product management, and continuously learn and refine pre-sales and sales processes and Atlassian product knowledge.

Atlassian lets employees choose where they work—office, home, or a mix—and hires in any country where it has a legal entity. They’re seeking a Principal Sales Solutions Engineer, Strategic for enterprise customers to be a product expert, solve major business problems with Atlassian solutions, and help close multi-million dollar deals. The role sits in a Solutions Engineering Team that partners with Enterprise Sales and Channel Partners to deliver value-based, multi-product solutions and transform customer outcomes. Key duties include partnering with sales teams on large transformation deals, engaging executives (C-level), identifying cross-product opportunities, leading value-based demonstrations, and guiding customer technical needs to gain buy-in. The position also involves cross-functional collaboration, documenting product feedback and competitive intel, and continuously learning to expand knowledge of Atlassian products and processes.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever they have a legal entity to support employees’ personal priorities. They are seeking a Principal Sales Solutions Engineer, Strategic for the enterprise team, who acts as a product expert to solve customers’ toughest problems and help close deals. The team serves over 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca‑Cola) and emphasizes value selling, showing how Atlassian’s products combine to transform business outcomes, within a culture of teamwork. The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to understand customer needs, engage executives, conduct discovery, map solutions, and deliver value-based demonstrations and proofs of value to drive adoption. The role involves collaborating with sales and executives on large accounts, pursuing cross‑product opportunities, addressing technical needs, coordinating cross-functional efforts, and continuously learning and providing product feedback to management.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, enabling staff to balance family, personal goals, and other priorities. They’re seeking a Principal Sales Solutions Engineer, Strategic for enterprise, who will be a product expert in the sales cycle, solve customers’ hardest business problems, and help close enterprise deals. The team serves over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca‑Cola, emphasizes value selling, and operates with a “play as a team” ethos where employees work with Atlassian, not for Atlassian. The Solutions Engineering Team partners with Enterprise Sales and Channel Partners to understand customer needs, craft value-based demos, support Proofs of Value, and enable customers to unleash their teams’ potential. Responsibilities include partnering with sales on large transformation deals, engaging C-level executives, discovering pain points, identifying cross-product opportunities, being the pre-sales product expert, delivering compelling demonstrations, guiding technical requirements, coordinating with aligned account executives, driving cross-functional support, and feeding product feedback for continuous improvement.

- Atlassians can choose to work in an office, from home, or a mix, and the company can hire in any country where it has a legal entity. - The Future Team’s Principal Forward Deployed Architect (FDA) is a trusted transformation architect who blends enterprise-grade technical design with consulting-style business acumen to shape how strategic customers adopt Atlassian as their operating system for work. - This is not a traditional Solutions Engineer or hands-on engineering role; the FDA is the architect in the room who turns a CIO’s vague modernization goals into a credible, phased, AI-native architecture and business transformation plan across HR, Finance, Marketing, PMO, Operations, and Engineering. - You’ll be embedded with 1–3 strategic accounts at a time for typically 3–9 months, owning both the technical truth and the business transformation narrative end-to-end, including designing the System of Work and leading cross-functional workflow design with AI adoption. - Responsibilities include owning the target-state architecture across the full Atlassian System of Work, designing the full stack, co-designing AI-native workflows, shipping durable artifacts, orchestrating executive and cross-functional delivery, mentoring colleagues, and representing Atlassian externally through talks and community contributions.

- Atlassian supports flexible work options and hires in any country where they have a legal entity. - The Principal Forward Deployed Architect (FDA) is a trusted transformation architect who combines enterprise-grade technical design with consulting-grade business acumen to help strategic customers adopt Atlassian as their operating system for work. - This is not a traditional Solutions Engineer or hands-on role; the FDA acts as the architect in the room, turning a CIO’s modernization goals into a credible, phased, AI-native architecture and a business transformation plan that spans HR, Finance, Marketing, PMO, Operations, and Engineering. - The FDA is embedded with 1–3 strategic accounts at a time (typically 3–9 months each), owning both the technical truth and the end-to-end business transformation narrative. - Core responsibilities include designing the System of Work beyond engineering, leading cross-functional workflow design and AI adoption, owning the target-state architecture and durable artifacts, orchestrating cross-functional delivery, mentoring staff, and representing Atlassian externally through talks and community contributions.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity. They are hiring a 1st line Sales Manager reporting to the EMEA Mid-Market Sales leader to oversee a DACH mid-market sales team of 6-8 sellers. The role involves developing and managing a DACH-focused sales organization with customized mid-market strategies, building long-term relationships with key accounts, and achieving revenue targets. Responsibilities include leading, recruiting, and developing world-class sellers; setting performance goals; onboarding new Account Executives; mentoring and coaching; and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve sales processes and customer satisfaction. The role requires analyzing sales data and market trends, identifying growth opportunities, staying informed on industry and competitor dynamics in the enterprise segment, and conducting regular performance evaluations.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity. They’re hiring a first-line Sales Manager for the DACH Mid-Market team, reporting to the EMEA Mid-Market Sales leader, overseeing 6–8 Mid-Market sellers. The role is to build and manage a DACH mid-market sales organization, develop customised sales strategies, foster long-term key account relationships, and meet revenue targets. Responsibilities include recruiting and onboarding new Account Executives, mentoring and guiding the team, setting performance goals and tracking progress, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve sales processes. The role also entails analyzing sales data and market trends, conducting regular performance evaluations, and staying informed about industry trends and competitors.

- Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where we have a legal entity. - The role is a 1st-line Sales Manager reporting to the EMEA Mid-Market Sales leader, overseeing a DACH mid-market sales team of 6–8 Mid-Market sellers. - Responsibilities include developing and managing a DACH sales organization, creating customized mid-market sales strategies, fostering long-term key account relationships, and achieving revenue targets. - You will recruit, onboard, mentor, coach, and set performance goals for the sales team, while collaborating with internal teams (Channel Partners, Product Specialists, Account Managers, Solution Engineers) to improve processes and customer satisfaction. - You will analyze sales data and market trends, conduct regular performance evaluations, and stay informed about industry dynamics to identify growth opportunities and drive continuous improvement.

Atlassian offers flexible work options (office, home, or hybrid) and can hire people in any country with a legal entity, giving employees broader control over their priorities. The role is a 1st line Sales Manager reporting to the EMEA Mid-Market Sales leader, overseeing a DACH mid-market team of 6-8 Mid-Market sellers. The position involves developing and managing a DACH sales organization, creating customized mid-market strategies, fostering long-term key-account relationships, and achieving revenue targets. The manager will recruit, develop, and coach a group of world-class sellers, bridge capability gaps, help develop future sales leaders, and onboard new Account Executives while setting and tracking performance goals. Responsibilities also include collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve sales processes and customer satisfaction, analyzing sales data and market trends to identify growth opportunities, and staying informed about industry dynamics and competitor activity.

Atlassians can work from the office, home, or a hybrid setup, giving them control over family, personal goals, and priorities, and the company hires in any country where it has a legal entity with virtual interviews and onboarding as part of its distributed-first approach. The role is a remote field sales position based in the UK, targeting growth in Atlassian’s Enterprise New Logo segment across EMEA. It’s a non-traditional leadership role that requires architecting and executing the GTM strategy and hunting motion for high-potential greenfield and brownfield accounts to drive deep, business-critical transformations rather than transactional deals. You will lead through People by building and scaling a high-performance culture, developing individual contributors, and focusing on deal execution and situational leadership to unlock their full potential. You will own the revenue outcome for Enterprise New Logo in EMEA, balance long-term strategy with a disciplined operating rhythm for forecast accuracy and pipeline health, position Atlassian as a strategic partner to CIO/CTO/CFO, lead the cloud-transformation narrative, and collaborate with partners, product teams, and marketing to remove friction and accelerate customer value.

Atlassian supports flexible work locations (office, home, or hybrid) and conducts interviews and onboarding virtually as part of a distributed-first approach. This is a remote field sales role, ideally based in the UK, targeting the Enterprise New Logo segment in EMEA, with hiring possible in any country where Atlassian has a legal entity. The role involves architecting and executing the GTM strategy and hunting motion for high-potential greenfield and brownfield accounts, aiming beyond transactional sales to enable strategic transformations. You will lead through people by building a high-performance culture, developing individual contributors, and focusing on deal execution and leadership to unlock their potential. You will own the revenue outcome for Enterprise New Logo in EMEA, balance long-term strategy with an operating rhythm for forecast accuracy and pipeline health, position Atlassian as a strategic cloud transformation partner to C-suite executives, and collaborate across partners, product, and marketing to remove friction and accelerate value.

Atlassian lets Atlassians choose where they work—office, home, or a mix—and onboarding and interviews are virtual as part of being a distributed-first company. This is a remote field sales position, and Atlassian can hire in any country with a legal entity; they’re seeking someone based in Germany or the Netherlands to help teams collaborate effectively. They’re looking for an Enterprise Sales leader to accelerate the growth of the DACH enterprise segment in EMEA, focusing on high-growth global customers rather than a traditional maintenance role. The role involves leading people, building a high-performance culture, developing contributors, and owning the revenue outcome for the DACH team, balancing long-term strategy with a disciplined operating rhythm for forecast accuracy and pipeline health. It also requires driving transformation by positioning Atlassian as a strategic partner to C-suite executives on cloud transformation and enterprise agility, and collaborating with partners, product teams, and marketing to remove friction and accelerate customer value.

Atlassian offers flexible work locations—office, home, or hybrid—and operates as a distributed-first company with virtual interviews and onboarding. This is a remote field sales role, ideally based in Germany or the Netherlands, and Atlassian hires in any country where it has a legal entity. They are seeking an Enterprise Sales leader to accelerate growth of the DACH enterprise segment in EMEA, focusing on high-growth global customers and transformational deals rather than just maintenance. The role involves leading through people—building a high-performance culture, developing contributors, and owning the revenue outcome for the DACH team with a disciplined operating rhythm for forecast accuracy and pipeline health. It also emphasizes driving transformation by positioning Atlassian as a strategic partner to CIOs/CTOs/CFOs, leading cloud transformation narratives, and collaborating across partners, product teams, and marketing to accelerate customer value.

Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first approach, and hires in any country where it has a legal entity. This is a remote field sales position targeted at Germany or the Netherlands, aiming to accelerate the growth of the DACH enterprise segment in EMEA. The role is not a traditional maintenance leadership position; it requires architecting and executing the GTM strategy for high-growth global customers and driving deep, business-critical transformations. You will lead through people by building a high-performance culture, developing individual contributors, and focusing on deal execution and situational leadership, while owning the revenue outcome for the DACH team and ensuring forecast accuracy and pipeline health. You will position Atlassian as a strategic partner to C-suite executives for cloud transformation, and collaborate across partners, product teams, and marketing to remove friction and accelerate customer value.

Atlassian supports flexible work arrangements—including office, remote, or hybrid—hiring in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. This is a remote field sales position based in the UK, aimed at leading an Enterprise Sales function to accelerate Emerging Markets growth in EMEA. The role is not a maintenance position; it involves architecting and executing the go-to-market strategy for high-growth global customers to drive deep, business-critical transformations beyond transactional sales. You will lead through people by building a high-performance culture, developing individual contributors, and focusing on deal execution and situational leadership. You will own the revenue outcome for the Emerging Markets segment in EMEA, balance long-term strategy with an operating rhythm for forecast accuracy and pipeline health, position Atlassian as a strategic partner to CIOs/CTOs/CFOs, drive cloud transformation, and collaborate with partners, product teams, and marketing to accelerate customer value.

Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first approach, hiring in any country with a legal entity, and this remote field sales role is based in the UK to support the Emerging Markets segment in EMEA. The company is redefining how ambitious teams work and is seeking an Enterprise Sales leader to accelerate growth in the EMEA Emerging Markets. The role is not a traditional maintenance leadership position; it requires architecting and executing the go-to-market strategy for high-growth global customers and driving deep, business-critical transformations rather than simple transactions. You will lead through people—developing individual contributors and enabling deal execution—while owning revenue outcomes, balancing long-term strategy with a disciplined operating rhythm for forecast accuracy and pipeline health, and pushing cloud transformation with C-suite engagement. Collaboration across partners, product teams, and marketing will be essential to remove friction and accelerate customer value.

Atlassian offers flexible work arrangements (office, remote, or hybrid) and requires the role to be located in Germany or the UK, with no relocation support. The role sits within the globally distributed Atlassian Advisory Services team, which partners with large strategic and enterprise customers to deliver solutions and maximize value from Atlassian investments. The Engagement Manager is an individual contributor (not a manager) who serves as the primary contact and driver of client engagements, guiding scope and outcomes. Core responsibilities include owning engagement direction, proactive scope management, delivering projects efficiently, identifying future opportunities, accelerating time to value, and maintaining strong client relationships while collaborating with cross-team Atlassian colleagues, with up to 30% travel. Requirements include 8+ years in SaaS or tech/consulting, 3+ years in Professional Services or customer-facing roles, fluency in English and German, and optional certifications such as PMP or Agile.

Atlassian offers flexible work locations (office, home, or hybrid) with the role required to be located in Germany or the UK, and no relocation support is provided. The Engagement Manager is an individual contributor in the Advisory Services team, focused on guiding large strategic and enterprise clients to successfully implement Atlassian solutions. Responsibilities include serving as the primary client contact, managing engagement scope, delivering projects efficiently, and identifying future opportunities for growth while accelerating value and maintaining strong client relationships. The role requires collaborating with cross-functional Atlassian teams and may involve travel up to 30% domestically and some international travel for events. The candidate should have 8+ years in SaaS or tech consulting, 3+ years in professional services or customer-facing roles, fluency in English and German, and preferred certifications such as PMP or Agile (Scrum Master, Product Owner).

Atlassian supports flexible work options, but this role must be located in Germany or the UK and relocation isn’t provided. The Advisory Services team is globally distributed and focuses on helping large strategic and enterprise organizations solve complex challenges to maximize the value of Atlassian investments. The Engagement Manager is an individual contributor who serves as the primary client contact and leads engagements to meet strategic goals and deliver measurable value. Responsibilities include proactive scope management, driving efficient delivery, identifying opportunities for growth, accelerating time to value through project management, and building enduring client relationships while collaborating with internal teams. Requirements include 8+ years in SaaS or related tech, 3+ years in professional services or customer-facing roles, fluency in English and German, with PMP or Agile certifications preferred, and travel up to 30%.

Atlassian offers flexible work options (office, home, or hybrid) and requires you to be located in Germany or the UK, with no relocation support for the role. The position is an individual-contributor role within the globally distributed Atlassian Advisory Services team, serving large enterprise clients to deliver successful outcomes using Atlassian solutions. You’ll be the primary contact for engagements, guiding direction, managing scope, delivering results, and identifying future opportunities for growth and expanded impact. You’ll cultivate enduring client relationships, collaborate with cross-team Atlassian groups to address business drivers, and may travel up to 30% of the time domestically or internationally. The role requires 8+ years in SaaS/tech or similar environments, 3+ years in Professional Services or technical/consulting roles, English and German fluency, and optional certifications such as PMP or Agile.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. - The Team Atlassian focuses on large, strategic customers, partnering with 82% of the Fortune 500 and teams at IBM, Tesla, Dish, Lufthansa, and more. - The Account Management team aims to deepen customer relationships, solve complex challenges, and drive value across Atlassian’s full solution portfolio by ensuring strong retention and proactive expansion in enterprise accounts. - The ideal candidate is collaborative, adaptable to change, capable of handling multiple sales opportunities, with a strong discovery ethic and 7+ years of revenue-target achievement in expansion within their book. - You will accelerate revenue growth through top-down, solution-oriented approaches; develop senior relationships; manage high-value renewals and expansions; drive end-to-end growth opportunities; collaborate with Sales on account planning and white-space analysis; increase portfolio awareness; stay current on offerings; forecast your book; identify risks; and advocate for customers to achieve mutually beneficial outcomes.

Atlassian is investing in its largest, most strategic customers, partnering with 82% of the Fortune 500 and teams at IBM, Tesla, Dish, Lufthansa, and more, with Account Management focused on deepening relationships, solving complex challenges, and delivering value across Atlassian’s solutions. The role drives revenue growth across the full product portfolio by maintaining high retention, proactively pursuing expansion, and leading upsell, upgrade, and cross-sell opportunities throughout the customer lifecycle, in partnership with the Global Sales Team. It also involves strategic opportunities work—white-space analysis, strategic account planning and mapping—and cross-functional partnership with Sales support teams to drive Total Book of Business growth. The ideal candidate has five or more years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within an owned book of business, and can manage end-to-end sales engagements in complex enterprise accounts. Key responsibilities include accelerating growth from existing footprints, developing senior and executive relationships, managing high-value renewals and expansions, owning growth opportunity management and sales cycles, and forecasting, with a 90-day plan emphasizing time management, discovery, collaboration, and a customer-first, data-driven approach; preferred experience includes enterprise SaaS, channel partners, Salesforce, Clari, and Tableau.

Atlassian's Account Management team targets its largest, strategic customers and partners with 82% of the Fortune 500, including IBM, Tesla, and Lufthansa, to deepen relationships and drive value across Atlassian's solutions. The role focuses on driving revenue growth by achieving high customer retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell across the customer lifecycle while coordinating with the Global Sales Team to grow the total book of business. Responsibilities include accelerating growth through top-down, solution-oriented approaches, developing senior relationships, managing high-value renewals and expansions, end-to-end growth opportunities, account planning, whitespace/competitive analysis, and cross-functional partnership with sales support. Candidates should have 5+ years of relevant experience with a proven track record of meeting revenue targets, experience handling enterprise-level engagements and end-to-end sales cycles, and a customer-first, collaborative mindset with strong communication and adaptability. The description notes desirable extras such as enterprise SaaS experience, channel partner/GSIs exposure, and familiarity with Salesforce, Clari, and Tableau, along with comfort analyzing data to forecast growth.

Atlassian aims to grow its largest, strategic customers by partnering with major clients (including IBM, Tesla, and others) to deepen relationships, drive retention, and accelerate expansion across its enterprise product portfolio. The Account Management team is responsible for driving revenue growth, achieving high retention, and leading upsell, upgrade, and cross-sell opportunities across the full product suite, in collaboration with the Global Sales team and cross-functional support. The ideal candidate has 5+ years of relevant experience, a proven track record of meeting revenue targets, and the ability to manage end-to-end sales engagements for enterprise accounts, while adapting to change and prioritizing high-value activities, including white space analysis and strategic account planning. Key responsibilities include expanding footprints with a top-down, solution-oriented approach; developing senior and executive relationships; managing renewals and expansions; owning growth opportunity management and end-to-end sales cycles; and partnering on account planning, white space analysis, and total book of business growth. The description also outlines a 90-day ramp focused on effective time management, discovery, leading sales cycles end-to-end, building credibility with stakeholders, and maintaining a customer-first, collaborative approach, with preferred qualifications such as enterprise SaaS experience and familiarity with tools like Salesforce, Clari, and Tableau.

Atlassian offers flexible work arrangements and hires globally where they have a legal entity. The role will build Atlassian's distribution channel in India and Southeast Asia from the ground up, selecting distributors, defining the operating model, targets, and incentives, and creating a scalable engine for partner recruitment, activation, and pipeline progression. It will create a pipeline engine through distribution, set targets via MOUs, drive deal flow with distributors and their partners, and measure progress with forecasts and data-driven course corrections. The plan emphasizes proving partner value to the field, embedding partners into the sales motion, enabling field teams, and building co-sell confidence with early wins and cross-functional collaboration. Building the engine includes onboarding distributors, scalable training, codifying the playbook, and establishing a repeatable operating model with clear success metrics like growing partner-sourced pipeline, consistent deal registrations, field confidence, partner activation, and scalability to other regions.

Atlassian supports flexible work options and hires in any country with a legal entity, and the role described is to build Atlassian's distribution channel in India and SE Asia from the ground up. The role involves selecting distributors, defining the operating model, deploying targets and incentives, and building a scalable engine for partner recruitment, activation, and maturity progression. Pipeline creation involves designing a distribution-driven model where distributors recruit, enable, and activate partners to generate qualified pipeline, with NNACV and pipeline targets set via MOUs and milestone-based incentives tied to deal registrations, pipeline quality, and conversion. Teaming and partner value emphasize proving partner value to the field, embedding partners into the sales motion, training AEs on sell-with for Distribution, enabling cross-functional teaming, and building co-sell confidence with visible early wins. Building the engine includes identifying, qualifying, and onboarding distributors, creating a scalable training-at-scale engine, codifying a repeatable playbook with metrics, and defining success as a growing partner-sourced pipeline, consistent deal registrations, field confidence, partner activation, and a scalable model extendable to other regions.

Zendesk is hiring a Director of Sales Operations, Planning to lead Territory Planning Operations and Quota Strategy & Operations, serving as the planning bridge between Field Sales Operations and Worldwide Sales Planning to align Sales, Marketing, Customer Success, and Finance in operationalizing GTM strategy. The role focuses on scalable, data-driven operating models and includes co-leading the annual GTM planning cycle (headcount, capacity, segmentation, territory design) and leading initiatives such as territory realignment, market expansion, and GTM process redesign. It requires driving cross-functional alignment, owning SOPs, removing bottlenecks, managing territory management changes, and delivering planning insights and metrics to support rapid growth. In Quota Strategy, the candidate will establish global quota allocation, design territory-reflective quota structures, ensure transparent and defensible methodologies, synthesize outputs for executive reviews, and continuously improve planning tools and processes while serving as a subject-matter expert on territory planning and change management. The role requires 8–12+ years of relevant experience, strong analytics and financial acumen, cross-functional collaboration in a global matrix, excellent communication, familiarity with sales motion models and tools (e.g., Salesforce, Xactly, Tableau), and offers a US base salary range of $174k–$262k with potential bonuses or incentives, along with Zendesk’s hybrid work policy and commitment to DEI.

Zendesk is seeking a Senior Sales Engineer to lead customers and internal teams in leveraging its AI-powered CX/ES platform to deliver smarter, faster, and more personal service at scale. You will lead technical and business discovery, design tailored demos and proofs of value, and architect end-to-end AI-driven solutions, owning the engagement from qualification through pilot while ensuring alignment with goals and compliance. You’ll architect secure, scalable integrations using Zendesk APIs, middleware, telephony, and cloud platforms; collaborate across Sales, Product, Engineering, and Customer Success; and measure ROI using analytics like sentiment analysis, ticket deflection, and time-to-resolution. Candidates should have 5+ years in presales/solutions consulting in SaaS or CX, strong AI literacy, experience with pilots/POCs, domain expertise in CCaaS/ITSM/BI, plus excellent communication and willingness to travel. The position offers US OTE of $188k-$282k (80/20 base/commission) with hybrid work options, and Zendesk is an equal opportunity employer committed to diversity and inclusion, including accommodations for applicants with disabilities; AI may be used in screening applicants per policy.

Zendesk is seeking an SMB Account Executive in Southeast Asia to grow our SaaS business by building human-centered relationships and delivering innovative solutions aligned with customer goals. The role focuses on acquiring new customers, expanding accounts, cross-selling, and maintaining a robust Salesforce pipeline with accurate forecasts to drive top-line revenue and exceed targets. Qualifications include a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience, strong presentation and negotiation skills, and proficiency with sales tools like Salesforce and Clari. The position is hybrid, requiring weekly in-office presence at a local office with the schedule determined by the hiring manager, alongside remote work flexibility. Zendesk emphasizes diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities as part of being an equal opportunity employer.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it highlights collaboration and customer stories. They are seeking a collaborative, execution-focused Field Marketing Leader, Americas, reporting to the Manager of Global Field Marketing, to drive regional pipeline growth and customer engagement in North America and LATAM through targeted programs, events, and partner initiatives. The role entails developing and executing integrated field marketing strategies for the Americas aligned to pipeline, revenue, retention, and go-to-market objectives, turning global initiatives into region-specific campaigns and coordinating with Sales, Channel, Alliances, and Ecosystem teams. Responsibilities include planning and executing regional events, managing budgets, measuring KPIs such as pipeline influence and ROI, ensuring timely lead follow-up, and driving partner marketing and co-marketing activities with regional stakeholders. Requirements include 5–8+ years in field/regional/partner marketing in B2B SaaS, experience delivering partner-driven campaigns and cross-functional collaboration, analytical skills, and familiarity with Salesforce; nice-to-haves include Atlassian/SaaS ecosystem experience and multi-country Americas programs, with benefits like remote work for US/Canada, equity, generous PTO plus CSR days, and comprehensive health coverage.

At Appfire, a remote-first software company of 800+ employees across 28 countries, we build tools to break silos and empower teams, with flagship products including Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. Appfire is seeking a collaborative and execution-focused Field Marketing Leader, Americas, to support regional pipeline growth and customer engagement through targeted marketing programs, events, and partner initiatives across North America and LATAM, reporting to the Manager, Global Field Marketing and working with Sales, Partner Marketing, Demand Generation, Product Marketing, and partners. Key responsibilities include developing and executing integrated field marketing strategies for the Americas aligned to pipeline, revenue, retention, and GTM objectives; translating global initiatives into regionally relevant campaigns; planning and executing regional campaigns and events; coordinating with vendors and stakeholders; and measuring program effectiveness via KPIs such as pipeline influence, sourced revenue, attendance, engagement, and ROI. Requirements include 5–8+ years in field, regional, or partner marketing in B2B SaaS or tech, proven ability to drive pipeline through integrated campaigns and events, strong collaboration with sales and channel partners, experience with marketing automation and Salesforce, and nice-to-have experience in Atlassian/SaaS ecosystems and multi-country programs. What we offer includes equity for all employees, unlimited PTO plus three CSR days per year, 100% company-paid health insurance (dental 50/50), 401(k) with company match, FSA, remote-friendly setup for US/Canada, and a commitment to equal employment opportunity.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it highlights customer stories and awards. They are seeking a full-time IT Support Engineer to join the Warsaw-based IT Operations team, handling laptop support, infrastructure, device management, security, and on-site services, with collaboration across global teams. Responsibilities include providing L1/L2 ticket-based support, onboarding employees and devices, maintaining office network infrastructure, monitoring systems, applying updates and licensing, and maintaining documentation and KBs. Requirements include 3+ years of L1/L2 support, 2+ years laptop support (Mac/Windows), 1+ year Linux admin and 1+ year network administration, plus experience with Google Workspace, Slack, and Zoom; English proficiency and familiarity with mature support processes; plus preferred experience in scripting, Atlassian products, cloud technologies, databases, or virtualization. The role offers equity, vacation and wellness time, volunteer days, learning via Appfire University, private healthcare and life insurance, Multisport, a home office allowance, a lunch card, CSR volunteering days, and a commitment to equal opportunity.

Appfire is a remote-first company with 800+ employees across 28 countries, valuing flexible work styles and boasting flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, with customer stories available on their site. The Senior Manager of Financial Systems will enhance enterprise applications integration and optimize the financial systems landscape through automation and effective architecture, monitor system activity, resolve integration issues, and report to the Corporate Controller while collaborating with the finance team to drive continuous process improvements. Responsibilities include partnering with global finance and FP&A to streamline processes and integrations around NetSuite and related systems (Coupa, Avalara, Workday, banks, Navan, Chargebee), manage finance system consulting and budgets, ensure regulatory and security compliance, lead optimization and design, and document technical designs and test cases. Qualifications require 7+ years designing and implementing business systems, 5+ years of NetSuite administration/implementation/support, 5+ years in program or project management of financial SaaS solutions, ability to architect data synchronization across NetSuite and other systems, strong communication skills, finance background, hands-on and strategic capability, plus proficiency with NetSuite SuiteBuilder/SuiteFlow/SuiteAnalytics; SuiteScript and integration tools like SuiteTalk/REST APIs are a plus. Benefits include equity for all, unlimited PTO with 10 paid holidays, comprehensive health/dental/vision, 401(k) with company match, Appfire University training, CSR-funded paid days off, remote-work stipend and equipment allowance, wellness reimbursements, and flexible US-based work options with optional on-site offices, underpinned by recognition and a commitment to equal opportunity employment.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, and has grown from a 2007 time-tracking tool to the #1 time management add-on for Jira within the Atlassian ecosystem. The company seeks a Product Manager for Competitive Intelligence & Market Analytics to own the strategy and roadmap for capturing, synthesizing, and surfacing competitive and market intelligence within a new strategic portfolio management platform, turning market reality into live input for planning and investment decisions. You will define how intelligence is ingested and presented to executives, tie market context to portfolio implications, and incorporate sales signals and third-party analyst content, working with AI and engineering to turn signals into decision-ready intelligence and conducting discovery with senior stakeholders. Candidates should have 5–9 years in CI/product marketing/market analysis with CRM data experience, familiarity with competitive intelligence tools and analyst ecosystems, CPQ knowledge, executive-facing design experience, and comfort using AI tools, plus strong written communication and collaboration skills. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, an inclusive culture, and the chance to impact enterprise productivity software; applicants should submit their resume in English, and Tempo is an equal opportunity employer.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira in the Atlassian ecosystem. The Site Reliability Engineer role sits within Tempo’s European SRE team and collaborates with the global SRE team to build stable, highly available, cost-efficient, and extensible infrastructure for Tempo products. Key responsibilities include designing and maintaining infrastructure, creating and supporting CI/CD pipelines, deploying enterprise-scale projects on AWS, using Kubernetes, automating build/release/monitoring, monitoring performance, handling on-call rotations, and ensuring security and compliance while collaborating with other teams. Requirements include 5+ years of relevant experience, strong Kubernetes, Docker, Git, Linux, Bash, and Terraform skills, cloud deployment experience, AWS proficiency, solid software design pattern knowledge, quick learning, and strong analytical and communication abilities; plus preferred experience with Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and the Atlassian ecosystem. Perks and culture include a remote-first environment with benefits such as health/dental/vision and a savings plan, training reimbursement and travel support, diverse teams, opportunities for professional growth, and an inclusive equal-opportunity workplace.

Tempo serves over 30,000 customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Founded in 2007 as a time-tracking tool, Tempo became the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, aiming to help everyone work better. The role is a Site Reliability Engineer based in Europe, joining a global SRE team to design, implement, and maintain infrastructure, CI/CD pipelines, and enterprise-scale AWS deployments using Kubernetes and related technologies. Responsibilities include automating build, release, and monitoring, ensuring security and compliance, participating in on-call rotations, and collaborating with cross-functional teams. Requirements include 5+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, cloud deployment, and AWS, along with strong monitoring; desirable extras include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem experience, with a remote-first culture and opportunities for professional growth and an inclusive workplace.

Tempo serves 30,000+ customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. From its beginnings in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The Site Reliability Engineer role is part of the European SRE team, with responsibilities for designing, implementing, and maintaining infrastructure, CI/CD pipelines, AWS deployments, Kubernetes-based systems, and automation for build, release, monitoring, and observability, plus on-call support. Candidates should have 5+ years of experience with Kubernetes, Docker, Git, Linux, Bash, and Terraform, along with cloud deployment experience (AWS or similar), strong monitoring skills, and the ability to learn quickly and communicate effectively; extra points for Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin app experience, and Atlassian ecosystem work. Tempo offers a remote-first environment with comprehensive benefits, training reimbursement, a diverse collaborative culture, global opportunities, and an equal-opportunity workplace.

Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and has grown into the #1 time-management add-on for Jira within the Atlassian ecosystem. They’re seeking a Site Reliability Engineer to join the European SRE team (part of a global SRE) to build stable, high-availability, cost-efficient, and extensible infrastructure to support Tempo products. You’ll design, implement, and maintain infrastructure; create and support CI/CD pipelines; deploy enterprise-scale projects on AWS; work with Kubernetes; automate build, release, and monitoring; ensure security and compliance; participate in on-call and collaborate across teams. Requirements include 5+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, and Terraform; experience with monitoring/alerting, cloud deployment, and AWS; knowledge of software design patterns and the ability to learn quickly, with excellent communication and collaboration; nice-to-haves include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and Atlassian ecosystem experience. Tempo offers a remote-first environment, comprehensive benefits, training and travel opportunities, a diverse and collaborative culture, and equal-opportunity hiring, with resumes requested in English.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams move from vision to value. Founded in 2007 as a time-tracking tool project, Tempo became the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a mission to help everyone work smarter with a heart. The Site Reliability Engineer role sits in the European SRE team and the broader Global SRE team, focusing on building infrastructure that is stable, highly available, cost-efficient, and extensible to support the engineering organization. Key responsibilities include designing and maintaining infrastructure, creating and supporting CI/CD pipelines, deploying on AWS with Kubernetes, automating build/release/monitoring, ensuring security and compliance, and participating in on-call rotations while collaborating across teams. Requirements include 5+ years of experience, strong skills in Kubernetes, Docker, Git, Linux, Bash, and Terraform, cloud deployment, monitoring, and familiarity with Helm, FluxCD, GitHub Actions, Ansible, and Datadog, with a plus for Java/Kotlin experience and Atlassian ecosystem knowledge; Tempo offers remote-first work, comprehensive benefits, training and travel opportunities, and a commitment to an inclusive, equal-opportunity workplace.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and began in 2007 as a time-tracking tool before becoming the #1 time-management add-on for Jira in the Atlassian ecosystem. The company aims to help teams work better and continues to innovate its award-winning products while maintaining a heart-driven tech culture. The Site Reliability Engineer role is based in Europe, part of the Global SRE team, and focuses on designing, building, and maintaining infrastructure to support multiple Tempo products with stability, high availability, cost efficiency, and extensibility. Responsibilities include designing and maintaining infrastructure, creating CI/CD pipelines, deploying enterprise-scale projects on AWS, working with Kubernetes, automating build, release, and monitoring, monitoring performance, troubleshooting, participating in on-call rotation, collaborating, and ensuring security and compliance. Requirements include 5+ years of experience and strong skills in Kubernetes, Docker, Git, Linux, Bash, Terraform, monitoring/alerting, cloud deployment (AWS), and software design patterns, with pluses for Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem experience; Tempo offers remote-first work, benefits, training/reimbursement perks, and an inclusive, equal-opportunity culture, with resumes requested in English and an invitation to apply now.

Tempo serves more than 30,000 customers, including a third of Fortune 500 companies, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting as the leading Jira add-on in the Atlassian ecosystem. Founded in 2007, Tempo strives to help teams work smarter with an innovative, growth-oriented culture and a commitment to an inclusive tech workplace. The role is for a Site Reliability Engineer in the European team, part of the global SRE group, responsible for designing and maintaining stable, highly available, cost-efficient, and extensible infrastructure across Tempo products. Key duties include building CI/CD pipelines, deploying on AWS with Kubernetes, automating build, release, and monitoring processes, ensuring security and compliance, and participating in on-call support and cross-team collaboration. Requirements include 5+ years of experience with Kubernetes, Docker, Linux, Git, Bash, Terraform, and AWS, plus strong monitoring/alerting skills; there are preferred extras such as Helm, FluxCD, Datadog, Ansible, and Atlassian ecosystem experience, along with a remote-first work environment and competitive benefits.

Tempo serves more than 30,000 customers, including a third of Fortune 500 companies, and offers a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company aims to be a tech company with a heart, continuously innovating its award-winning products and helping the world work smarter, not harder. As a Site Reliability Engineer in the European SRE team and part of the global SRE organization, you will design, implement, and maintain infrastructure that is stable, highly available, cost-efficient, and extensible, while deploying enterprise-scale projects on AWS and automating build, release, and monitoring. Requirements include 5+ years of experience with Kubernetes, Docker, Git, Linux, Bash, and Terraform; strong monitoring and cloud deployment skills; ability to work on-call and collaborate across teams; and familiarity with Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and the Atlassian ecosystem, with Tempo offering a remote-first environment, comprehensive benefits, diverse teams, and equal-opportunity employment plus English-only resumes.

Atlassian is seeking a passionate Solutions Engineer for APAC to focus on its largest South Korean customers, serving as a trusted advisor and contributing to the broader go-to-market strategy. The company emphasizes values such as Open Company, No BS; Build with Heart and Balance; Don’t #@!% the Customer; Play as a Team; Be the Change You Seek; Excellence; Team > Individual; Intentional Positivity; and Own Your Domain, Your Way. Atlassian supports a distributed-first work model with location flexibility (office, home, or hybrid) and can hire anywhere with a legal entity. In the role, you’ll be the technical leader in pre-sales, owning the technical engagements, and advocating for Atlassian by aligning solutions to customer goals and differentiators. You will also empathize with customers, commit to lifelong learning, and drive business outcomes to help achieve revenue goals.

1. Atlassian is hiring a passionate Solutions Engineer in APAC to focus on its largest South Korean customers, acting as a trusted advisor and contributing to the broader go-to-market strategy. 2. The company highlights values such as Open Company, No BS; Build with Heart and Balance; Don’t #@!% the Customer; Play as a Team; Be the Change You Seek, along with team-focused principles like Excellence, Team > Individual, Intentional Positivity, and Own Your Domain, Your Way. 3. Atlassian supports a distributed-first work model, allowing office, home, or hybrid arrangements, and hires in any country where it has a legal entity. 4. In this role, you will own technical engagements in pre-sales, advocate for Atlassian by aligning solutions with customer goals, empathize with customer pain points, stay current through lifelong learning, and drive business and revenue outcomes. 5. The culture emphasizes teamwork, willingness to help, trying new things and learning from failures, and empowering you to be the change you seek while solving problems together.

Zendesk is seeking a Staff Engineer for its Europe-based Edge Engineering team, responsible for the proxy tier, global CDN, load balancing, and other edge services that handle billions of user interactions daily. The role involves building and shipping production code to improve the experience for millions of Zendesk users, reviewing peers’ changes, and working with a modern stack across AWS, Cloudflare, Kubernetes, Terraform, and Go. Qualifications require 5+ years in DevOps or production engineering on high-traffic distributed systems, hands-on edge tech experience (HTTP/TLS/CDN/DNS), Linux/Docker/Kubernetes, and AWS, with strong cross-team collaboration. Preferred competencies include SaaS experience, proactive problem solving, strong documentation, caching/CDN knowledge, observability, and willingness to learn Go, with a tech stack that features AWS, Cloudflare, Envoy/OpenResty, Terraform, Kubernetes, Docker, Go, Spinnaker, GitHub, and Datadog. Zendesk emphasizes hybrid work, diversity and inclusion, and accommodations for applicants with disabilities, and notes that AI may be used for screening in accordance with policy.

This Melbourne-based Senior Principal Product Manager, AI Platform role requires you to work from the office at least two days a week. You will own the end-to-end product strategy and roadmap for Zendesk’s internal AI Platform, covering the layered stack from foundational infrastructure to developer tooling (ADK/SDK), platform capabilities, evaluation and observability, and related infrastructure. You’ll drive platform adoption across vertical AI teams, lead the development of the Agent-to-Agent layer and agent registry, and coordinate internal and external research to shape the short- and long-term AI roadmap. The ideal candidate has 5+ years of product development experience (with substantial experience in developer platforms, AI/ML infrastructure, or internal tooling at scale), a technical background, and 10+ years of product management experience, with a proven ability to drive adoption and balance innovation with reliability and cost. Zendesk emphasizes a hybrid, inclusive workplace, AI-driven screening in the recruiting process, equal opportunity and accommodations for disabilities, and a commitment to diversity, equity, and inclusion.