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The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts and technical account managers to accelerate collaboration and AI-powered adoption on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-enabled adoption, and embed Miro into their innovation operating models, while also supporting pre-sales and engagement management with the Go-to-Market team. Core responsibilities include engagement management and pre-sales, guiding AI-driven workflow transformations using Miro’s API, WebSDK and MCP, and providing proactive platform optimization, change management for scaling adoption, and quarterly business reviews for strategic alignment. Requirements include 5+ years in enterprise SaaS-related roles (with pre-sales experience), strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, willingness to travel up to 25%, German and English fluency, and a fractional engagement model supporting up to three enterprise customers at 33%, 50% or 100%. The role offers the chance to shape how leading companies innovate in an AI-powered era, work with a collaborative, mission-driven team, and grow your career in a fast-paced environment with a global benefits package including equity and development stipends, all within Miro’s commitment to diversity and belonging.

The Advisory Services team, within Miro’s Professional Services, provides strategic, human-centered guidance and workflow transformation to help Enterprise plan customers realize business value from Miro. In this role you will support adoption by demonstrating best practices, align Miro’s value with IT and business goals, conduct assessments, design change initiatives and governance models, facilitate workshops, develop simple prototypes, and coach teams on Agile methods. You’ll lead workshops to uncover high-impact use cases, assess team workflows, drive change initiatives, connect value to organizational goals, and identify barriers to improve collaboration and measurable outcomes. Requirements include 3–5 years of experience in consulting, change management, or Agile; enterprise experience and strong facilitation; familiarity with Human-Centered Design and governance; and experience with Agile methodologies and tools such as Miro. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, location-specific salary ranges for Los Angeles, San Francisco, and New York, and a culture focused on belonging, diversity, and recruitment privacy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor and contributing to pre-sales and engagement management to shape Professional Services for current and prospective accounts. Responsibilities include leading discovery workshops, designing AI-driven workflows and integrations, proactive platform optimization, change management, CoE support, and co-facilitating QBRs to track business outcomes. Requirements are 5+ years in enterprise SaaS/consulting, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, German and English fluency, and willingness to travel up to 25%. The role operates under a fractional engagement model supporting up to three enterprise customers, focusing on strategic advisory rather than training or development, within a collaborative, diverse, global environment with comprehensive benefits.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, assessing workflows, guiding change initiatives, designing governance models, facilitating workshops, creating simple prototypes, coaching Agile ways of working, and sharing best practices to improve collaboration. Requirements include 3–5 years of experience in consulting, change management, Agile or similar fields; hands-on work with enterprise teams; strong facilitation; proven ability to help organizations adopt new tools; familiarity with Human-Centered Design and governance; excellent communication; and adaptability in dynamic environments. What's in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; a diverse team; location-specific benefits; and salary ranges for Los Angeles, San Francisco, and New York with compensation based on skills and experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, and a culture that emphasizes belonging, collaboration, and continuous growth, with a Recruitment Privacy Policy in place.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor who partners with Enterprise customers to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Key responsibilities include identifying complex opportunities with Sales, leading discovery workshops, shaping and proposing services, communicating the value of Professional Services, and driving AI-driven workflow design using Miro’s API, WebSDK, and MCP and integration of Miro into existing systems; plus proactive platform health monitoring and adoption optimization, and change management for scaling across organizations. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in pre-sales, AI and agentic workflow expertise, German and English fluency, travel up to 25%, and the ability to lead executive-level discussions and Quarterly Business Reviews; TAMs operate under a fractional model supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than training or custom development. The position offers a dynamic, mission-driven environment with global benefits (equity, wellbeing benefit, equipment allowance, Learning & Development stipend) and a culture that emphasizes belonging, collaboration, diversity, and empowerment to shape how leading companies innovate in the AI-powered era.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align value with goals, conduct assessments and governance design, facilitate workshops, and develop simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, coach on Agile ways of working, help integrate Agile principles, identify barriers, and design solutions that drive measurable improvements in collaboration. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on experience with enterprise teams; strong facilitation and communication; familiarity with Human-Centered Design and governance frameworks; and experience with Agile methodologies and tools like Miro. Miro offers a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend) and location-specific salary ranges (Los Angeles, San Francisco, New York) with final compensation based on skills and experience, alongside a diverse, inclusive culture; recruitment privacy policy applies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors to maximise business value through AI-powered adoption and embedding Miro into innovation operating models. In this role you’ll handle post-sale advisory work and play an active part in pre-sales and engagement management, partnering with Sales to shape, scope, and position engagements and ensuring a seamless bridge from the sales promise to delivery. You will lead or contribute to customer discovery, design AI-driven workflows, architect integration strategies using Miro’s API/WebSDK/MCP, guide embedding into customers’ systems, and provide proactive optimization and change management to scale adoption. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, analytics-driven decision making, executive facilitation, fluency in German and English, travel up to 25%, and the ability to manage up to three enterprise customers in a fractional engagement model (33%, 50%, or 100%). Miro offers a mission-driven, diverse, and collaborative environment with global benefits, equity, wellbeing support, equipment allowance, and an L&D stipend; Miro is a visual workspace platform serving 100M+ users and 250,000 companies with a global team across 13 hubs.

The Advisory Services team at Miro provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation, while understanding customer needs and identifying how they can interact with Miro to achieve their goals. In the role, you will lead adoption efforts by running workshops, assessing team workflows, partnering with IT and business stakeholders to align Miro’s value with organizational goals, designing change initiatives and scalable governance, creating simple prototypes, and coaching on Agile practices to improve collaboration. Requirements include 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance frameworks, collaboration tools, plus experience with Agile and excellent communication in dynamic environments. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and location-specific salary ranges (Los Angeles $148–$185, San Francisco $168–$210, New York $164–$205) with final compensation based on skills and experience. About Miro: a visual workspace for innovation used by distributed teams, with 100M+ users and 250,000+ companies, founded in 2011, ~1,600 employees across 13 hubs, and a culture that emphasizes collaboration, belonging, and inclusion, supported by a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by offering strategic advisory, onboarding, and technical account management to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. Key duties include engaging with Sales to identify and qualify opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services, guiding AI-driven workflows, designing integration strategies (APIs, WebSDK, MCP), embedding Miro in existing systems, and providing proactive optimization, change management, and CoE scaling with quarterly business reviews and adoption analytics. Requirements include 5+ years in relevant roles in enterprise SaaS, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience in large-scale change management and AI/agentic workflows, and fluency in German and English, plus up to 25% travel. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33/50/100% dedication) focused on strategic advisory rather than delivery or custom development, within a culture that emphasizes collaboration, inclusion, and a benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend.

Miro's Advisory Services team within Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. In this role, you'll support adoption by demonstrating best practices, partnering with IT and business stakeholders to align Miro's value with organizational goals, conducting assessments, and helping design governance models and change initiatives. You will lead workshops to surface high-impact use cases, develop prototypes to illustrate Miro's capabilities, and coach teams on Agile practices to improve collaboration and workflows. Requirements include 3–5 years in consulting, change management, or Agile; enterprise experience; strong facilitation; familiarity with Human-Centered Design and governance; and excellent communication with adaptability to dynamic environments. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with city-specific salary ranges (LA: $148k–$185k; SF: $168k–$210k; NY: $164k–$205k), and Miro emphasizes diversity, belonging, and empowering teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes using the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor for workflow optimization, AI-powered adoption, and embedding Miro into their innovation operating models, while also contributing to pre-sales and engagement management with Sales. Responsibilities include identifying opportunities with Sales, leading discovery workshops, articulating the value of Professional Services to stakeholders, shaping proposals, guiding AI-driven workflow transformations, architecting integrations via Miro’s API, WebSDK and MCP, and embedding Miro into customers’ systems; plus proactive platform optimization, change management, CoE enablement, and quarterly business reviews. Requirements include 5+ years in enterprise SaaS-related consulting or similar roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, demonstrated ability to lead large-scale adoption and change management, experience with AI and agentic workflows (MCP and low/no-code familiarity a plus), fluency in German and English, and willingness to travel up to 25%; TAMs operate in a fractional model supporting up to three enterprise customers. The role offers a collaborative, mission-driven culture with global benefits (equity, wellbeing, equipment allowance, L&D stipend) and emphasizes diversity and inclusion, with resources to learn more about life at Miro.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value Realization. The role involves supporting adoption of Miro by demonstrating best practices, collaborating with IT and business stakeholders, assessing workflows, designing change initiatives and governance, and facilitating workshops to improve collaboration and innovation. You will develop simple prototypes, coach on Agile practices, identify barriers to teamwork, and deliver targeted recommendations and scalable governance to drive measurable improvements. Requirements include 3–5 years in consulting, change management, or Agile fields; experience with enterprise teams; strong facilitation; familiarity with Human-Centered Design and Agile tools (including Miro); excellent communication; adaptability; and the ability to work in dynamic environments. Benefits and compensation include a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k), with final compensation based on skills and experience, all within a culture that emphasizes belonging and collaboration across diverse teams.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers working with customers to transform collaboration and innovation—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Core responsibilities include engaging with Sales to identify and scope opportunities, leading or contributing to customer discovery workshops, shaping proposals, guiding AI-driven workflow design and integration using Miro’s API/WebSDK/MCP, monitoring platform health, delivering adoption insights, enabling change management at scale, and co-facilitating QBRs for continuous improvement. Requirements include 5+ years in consulting or enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, proven ability to drive workflow optimization and large-scale change, experience with AI and agentic workflows (MCP and low/no code a plus), data-informed decision making, executive-level facilitation, German & English fluency, and willingness to travel up to 25%. The role follows a fractional engagement model supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory rather than development or training, and Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture with opportunities to grow in a fast-paced, mission-driven environment.

The Advisory Services team within Miro’s Professional Services provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you’ll support adoption by showing best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, run assessments, design change initiatives, implement governance models, facilitate workshops, and develop prototypes to inspire innovation. You’ll lead workshops to improve collaboration, assess and optimize team workflows, guide change initiatives, coach on Agile practices, and identify barriers to achieve measurable improvements. Requirements include 3–5 years in consulting/change management/Agile or related fields, experience with enterprise or fast-moving environments, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance frameworks, and excellent communication skills. Benefits include a global package (equity, wellbeing, equipment allowance, Learning & Development stipend) with location-specific salary ranges (Los Angeles $148–$185k, San Francisco $168–$210k, New York $164–$205k), along with Miro’s mission and culture and a commitment to diversity and belonging, with Recruitment Privacy Policy governing applicant data.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory, onboarding, and technical account management with agentic AI on Miro's platform. As a Technical Account Manager, you’ll partner with Sales and Go-To-Market teams to maximize customer value, lead pre-sales discovery, scope engagement proposals, and translate Sales promises into delivery with measurable business outcomes. Your responsibilities include Engagement Management and Pre-Sales, guiding AI-driven workflow design, advising on integrations via Miro’s API/WebSDK/MCP, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress. Requirements include 5+ years in enterprise SaaS roles (with pre-sales experience), strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, proficiency in German and English, ability to travel up to 25%, and demonstrated ability to drive large-scale change and executive-level workshops. The role uses a fractional engagement model, supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory over delivery or training, with benefits like equity, wellbeing support, learning stipend, and a diverse, inclusive culture.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adoption by demonstrating best practices, align Miro’s value with organizational goals through IT and business stakeholder partnerships, conduct assessments, design governance, and facilitate workshops to improve collaboration and inspire innovation. You’ll lead workshops, assess team workflows, develop prototypes, guide change initiatives, coach on Agile practices, and identify barriers to drive measurable improvements in teamwork and productivity. Requirements include 3–5 years in consulting, change management, or Agile; enterprise or fast-paced experience; strong facilitation; familiarity with Human-Centered Design, governance frameworks, and collaboration tools; experience with Agile and Miro or similar platforms; excellent communication and adaptability. Perks include global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), location-specific salary ranges (LA: $148k–$185k, SF: $168k–$210k, NYC: $164k–$205k), and a culture that emphasizes belonging, diversity, collaboration, and continuous growth.

The Technical Account Manager (TAM) role at Miro’s Professional Services partners with Enterprise customers as a fractional strategic advisor to maximize business value from Miro’s Innovation Workspace, driving AI-powered adoption and embedding Miro into customers’ innovation operating models. Responsibilities include engaging with Sales on pre-sales, scoping and prioritizing opportunities; leading customer discovery and articulating value to executives; shaping services proposals; and guiding AI-driven workflow design and integration using Miro APIs, WebSDK, and MCP. You’ll also monitor platform health, recommend adoption improvements, enable scaling via Centers of Excellence, and co-facilitate Quarterly Business Reviews to align with business outcomes and continuous improvement. Requirements include 5+ years in consulting/enterprise SaaS with pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, familiarity with MCP and low/no code tools a plus, executive facilitation skills, German & English fluency, and willingness to travel up to 25%. The role operates in a fractional engagement model supporting up to three enterprise clients, with a focus on strategic advisory rather than hands-on technical support, alongside a culture that offers growth, equity, wellbeing benefits, a learning stipend, and a commitment to diversity and inclusion.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by showcasing best practices, aligning value with organizational goals with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, and facilitating workshops to improve collaboration, including creating simple prototypes and coaching Agile practices. You’ll lead workshops, assess workflows, partner with stakeholders to connect Miro’s value to goals, guide scalable change initiatives, develop prototypes, and coach teams on Agile ways of working to integrate Agile principles. Requirements include 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, proven ability to drive tool adoption or improved collaboration, familiarity with Human-Centered Design and governance, Agile methodologies, and excellent communication in dynamic environments. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific salary ranges (LA $148–$185k, SF $168–$210k, NY $164–$205k), and Miro’s commitments to diversity, belonging, and a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers maximize value from the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with responsibilities spanning post-sale advisory and pre-sales engagement shaping. Key duties include leading customer discovery, developing well-scoped service proposals, designing AI-driven workflows using Miro’s API/WebSDK/MCP, monitoring platform health and adoption, and co-facilitating QBRs with Customer Success Managers. Requirements include 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and IT ecosystems, expertise in large-scale change management and agentic AI workflows, and fluency in German and English with up to 25% travel. The engagement model features fractional assignments supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or development, with benefits such as equity and learning stipends, and a culture centered on diversity, collaboration, and growth.

Zendesk is hiring a Strategic Pursuit Lead to own pursuit strategy for the most complex, high‑value opportunities (typically $1M+), using CX and technical expertise to shape executive conversations and define outcome‑driven value propositions that shift discussions from product features to measurable business outcomes. The role involves leading end-to-end pursuits, translating CX requirements into clear solution and delivery implications, driving solution design aligned with customer KPIs, building data‑backed ROI models, and partnering with platform architects and engineering to de‑risk procurement and shorten sale cycles, plus leading competitive positioning and win themes. You will serve as executive sponsor, cultivate and present to C‑suite stakeholders, escalate blockers, and secure internal commitments, while representing Zendesk externally at industry events and customer forums to strengthen market perception and create reference opportunities. The required qualifications include strategic deal leadership with a proven track record closing multi‑million‑dollar enterprise deals, CX subject matter expertise, consultative selling and financial acumen, collaborative executive presence, and thought leadership and public speaking ability; preferred qualifications include 10+ years in consulting around customer service or CX in tech, a bachelor’s degree in Engineering/CS (MBA preferred), 5+ years applying AI in customer service, and willingness to travel. Zendesk emphasizes a hybrid work model, global diversity, equity, and inclusion, and notes that AI may be used to screen applications; they also provide accommodations for applicants with disabilities.

Zendesk is hiring a Product Manager to own the Testing & Observability suite for Zendesk AI Agents, focusing on simulating conversations, evaluating quality (accuracy, tone, policy adherence), running experiments, and catching regressions to enable safe, scalable AI deployments. You will define the product strategy and roadmap, ship an integrated testing experience in the builder/deployment flow, and design end-to-end simulation with real-pattern scenarios and pass/fail results that pinpoint failures. You’ll build the experimentation layer (A/B testing, staged rollouts) and a pre-publish readiness gate that quantifies deployment risk and gaps, while partnering with ML, QA, and platform teams on scoring, simulation infra, and tracing, and you’ll make the tooling usable by non-technical admins. The role requires several years of product management experience, 2+ years building for non-technical users in complex B2B SaaS, experience shipping AI/ML reliability-focused products, and a track record coordinating across multiple engineering teams; bonus points for simulation/synthetic data, conversational AI, and experimentation infrastructure experience. Success means testing becomes part of the standard agent-building flow, customers can quantify readiness and catch regressions before users see them, automated resolution improves, and the testing platform becomes a shared capability for other AI-powered experiences, with a multi-step interview process including a case study.

Tempo serves over 30,000 customers—including a third of Fortune 500 companies—and provides an integrated suite for time management, resource planning, budgeting, roadmapping, and program management, building on its status as the #1 time management add-on for Jira in the Atlassian ecosystem since its 2007 origins. The Senior Solutions Engineer role, based in Sydney, APAC, acts as a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, targeting mid-market and enterprise accounts with a blend of technical mastery and value-based SaaS sales. Responsibilities include strategic value selling, AI and SPM advocacy, partner and ecosystem enablement, deal strategy and technical validation, feeding customer insights back to product, and developing scalable demo environments and technical documentation. Candidates should have 5+ years in Solutions Engineering or enterprise consulting in enterprise B2B SaaS, with strong domain expertise in SPM/PPM/resource management or enterprise agility, AI/data literacy, and deep knowledge of the Atlassian Cloud ecosystem. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, travel and events, and a commitment to an inclusive, equal-opportunity workplace where employees can help shape the future of enterprise productivity software.

Tempo Software is a PE-backed SaaS company in the Atlassian ecosystem with about $200M+ ARR, serving 30,000+ customers including a third of the Fortune 500, and nine global entities across multiple currencies. The Director of Accounting is a senior, hands-on leader reporting to the VP Controller, responsible for the month-end close, accounting operations, audits, and strategic finance projects, serving as a true player-coach. Key duties include closing across nine entities and currencies, managing intercompany eliminations and transfer pricing, overseeing AP, payroll, banking, and investor reporting, and building an audit-ready GL infrastructure with system implementations and cross-functional collaboration. Qualifications require 7–10 years of progressive accounting with a CPA and US GAAP focus (especially ASC 606 revenue recognition, multi‑currency consolidations, intercompany, and deferred revenue), PE-backed experience, NetSuite preferred, and strong Excel, with a proactive, hands-on mindset. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, and a collaborative culture focused on impact, innovation, and growth.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity. The Role is Manager of Commercial Customer Success at DX, leading a team of CSMs to drive customer satisfaction, adoption, renewal, and expansion, while managing a small portfolio of customers and aligning with DX's growth objectives. Responsibilities include onboarding and developing CSMs, coaching and mentoring, ensuring mastery of DX products, proactively managing customer health and risk, and collaborating cross-functionally with Sales and Product to enhance the customer experience. About DX: a bootstrapped, profitable company delivering insights into developer experience and productivity, headquartered in Salt Lake City, with rapid 3x YoY growth and clients such as Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings. About You: a high-performing, meticulous professional who thrives in fast-paced environments, can learn complex products, communicates clearly to technical and non-technical stakeholders, mentors teams, and collaborates cross-functionally, with bonus points for startup experience or familiarity with technical leadership audiences.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity to help employees balance family, personal goals, and priorities. The role is Manager of Commercial Customer Success at DX, where you’ll lead and develop a team of CSMs, ensure mastery of the DX product, drive customer value, and focus on renewals and expansions within your portfolio. About DX: a bootstrapped, profitable company with 3x year-over-year growth, based in Salt Lake City, serving clients like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings, and focused on helping engineering orgs improve developer experience and productivity. Responsibilities include onboarding and coaching the CSM team, driving customer outcomes to meet renewal and expansion targets, proactively managing health and risk, pursuing upsell opportunities, and collaborating cross-functionally with Sales, Product, and other departments. The culture emphasizes mastery and performance, with a fast-paced environment, and the ideal candidate is a meticulous, high-performing leader who communicates well with technical and non-technical stakeholders and may have startup experience or familiarity with technical audiences (e.g., Platform Engineering, CTOs).

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription-based enterprise offering that provides 240 hours per year for customers to design, implement, and scale collaborative work. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory to move from ad hoc usage to intelligent systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations with governance and lifecycle management, leading AI workflow advisory, facilitating executive and cross-functional workshops, driving adoption through change management, tracking outcomes, surfacing risks, and delivering reusable assets. Requirements include 6+ years in consulting/change management/PS for enterprise, experience leading discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or comparable platforms, hands-on AI workflow design, and the ability to present complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. Perks and culture include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse team, and Miro’s mission to empower teams with an emphasis on belonging and inclusion, with location-specific benefits and an invitation to apply.

The Innovation Architect is part of Miro's Professional Services MOST program, a subscription-based offering that gives enterprise clients 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. The role serves as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current work patterns, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), facilitating executive and cross-functional sessions, driving adoption with change management, monitoring outcomes, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile/PS for enterprises, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, experience designing AI-powered workflows, and the ability to explain complex topics to non-technical audiences while coordinating IT, Product, Design, Strategy, and PMO priorities. The posting also notes Miro’s global benefits (equity, wellbeing, equipment allowance, L&D stipend) and highlights its diverse, inclusive culture, product mission, and a Recruitment Privacy Policy for applicant data.

The Innovation Architect is part of Miro’s Professional Services MOST program, which gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration, and the role collaborates with CSMs, Technical Architects, and Engagement Managers on complex accounts. It functions as the strategic and architectural layer of MOST engagements, running discovery, diagnosing current operating practices, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory to create repeatable, intelligent workflows. Key duties include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management at scale), facilitating executive and cross-functional sessions, and driving adoption through change management and coaching. Requirements include 6+ years in consulting/change management/Agile transformation or professional services for enterprise, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance and enterprise-scale architecture, fluency in Miro or similar tools, and hands-on experience with AI-powered workflow optimization, plus the ability to simplify complex topics for non-technical audiences across IT, Product, Design, Strategy, and PMO. Benefits include a global package with equity, wellbeing, equipment allowance, and an L&D stipend, with location-specific variations; Miro emphasizes belonging, diversity, and inclusion and shares information about its mission and recruitment privacy policy.

- The Innovation Architect sits in Miro's MOST program within Professional Services and collaborates with CSMs, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for enterprise customers with 240 hours per year. - The role provides the strategic and architectural layer, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long roadmap for how to use 240 hours, including AI workflow advisory. - Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, designing end-to-end Miro implementations (governance, access models, naming, lifecycle management), and facilitating executive and cross-functional workshops. - It also entails driving adoption through change management, tracking progress against outcomes, surfacing risks, and contributing reusable delivery assets to raise consistency and speed across PS engagements. - The role requires 6+ years in consulting/change management/Agile/professional services for enterprise clients, experience leading structured discovery with VP-level stakeholders, governance knowledge at scale, fluency in Miro or similar tools, AI workflow experience, and the ability to communicate complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO.

The Innovation Architect is a strategic/architectural lead within Miro's MOST program, responsible for turning enterprise goals into a structured 240-hour plan and designing the governance and collaboration infrastructure to support those goals. They own end-to-end Miro implementations, lead AI workflow advisory, and drive adoption through change management, executive workshops, and tracking outcomes across the subscription lifecycle. The role requires 6+ years in consulting or professional services, experience running discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, and experience designing AI-powered workflows. They work across IT, Product, Design, Strategy, and PMO to deliver a sequenced plan, create reusable assets, and ensure delivery quality from day one. Miro emphasizes diversity and belonging, offers global benefits such as equity and an L&D stipend, and operates under a Recruitment Privacy Policy governing applicant data.

- The Innovation Architect is a role within Miro's Professional Services MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale collaborative work. - The role acts as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a 240-hour roadmap, including AI workflow advisory. - You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations, lead AI-powered workflow optimization, facilitate executive workshops, drive adoption with change management, track outcomes, and develop reusable delivery assets. - Requirements include 6+ years in consulting or related fields, experience conducting structured discovery with VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or comparable platforms, and the ability to simplify complex topics for non-technical audiences. - Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific details, with Miro emphasizing collaboration, inclusion, and a diverse, global team.

- The Innovation Architect is part of Miro's Professional Services MOST program, providing 240 hours per enterprise year to help teams design, implement, and scale collaboration in Miro. - The role serves as the strategic and architectural layer, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and mapping a 240-hour roadmap; it also leads AI workflow advisory to create intelligent, repeatable collaboration systems. - Responsibilities include owning solution roadmaps for a portfolio, architecting end-to-end Miro implementations (governance, access, naming, lifecycle) for large organizations, facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and building reusable assets. - Requirements include 6+ years in consulting/change management/PS for enterprise, experience with structured discovery at VP level, knowledge of collaboration governance, fluency in Miro or similar tools, hands-on AI-enabled workflow design, and the ability to simplify complex topics for non-technical audiences while coordinating across IT, Product, Design, Strategy, and PMO. - Miro offers a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend), champions a diverse, inclusive culture, notes location-specific benefits, and references a Recruitment Privacy Policy.

- The Innovation Architect is a role within Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on design, implementation, and scaling of collaboration, alongside CSMs, Technical Architects, and Engagement Managers on complex accounts. - The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory to create repeatable, intelligent processes. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations with workspace governance and lifecycle management, facilitating executive sessions, driving adoption via change management, tracking progress against outcomes, and producing reusable assets for future engagements. - Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to simplify governance for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with conflicting priorities. - What's in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative environment; Miro emphasizes belonging and inclusion, with location-specific benefits and a Recruitment Privacy Policy for applicants.

The Innovation Architect is part of Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year for design, implementation, and scaling of collaboration, and acts as the strategic and architectural layer within a MOST engagement. They lead discovery, diagnose how teams currently work, design governance and collaboration infrastructure, and build a sequenced 240-hour roadmap aligned to business outcomes while owning AI workflow advisory to move from ad hoc usage to intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, mapping operating models, designing end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), leading AI workflow workstreams, facilitating executive workshops, driving adoption through change management, tracking progress against outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting, change management, Agile transformation, or professional services for enterprise, experience conducting structured discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to present complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity and inclusion, provides location-specific benefits, and is a global visual workspace platform serving 100M+ users and 250,000+ companies with a culture focused on collaboration.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription offering that gives enterprise clients 240 hours per year to work with Miro experts. They serve as the strategic and architectural layer of MOST engagements, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap plus AI workflow advisory. Responsibilities include owning solution roadmaps for a portfolio of MOST accounts, architecting end-to-end Miro implementations, facilitating executive and cross-functional workshops, driving adoption through change management, and tracking outcomes while surfacing risks. Requirements include 6+ years in consulting or professional services, experience with structured discovery at VP level, governance knowledge at enterprise scale, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while coordinating across IT, Product, Design, Strategy, and PMO. Benefits include global perks (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with location-specific differences and the Recruitment Privacy Policy in effect.

Zendesk is hiring a Senior Full Stack Engineer to build a real-time voice AI product designed to make live conversations natural and reliable. The role involves designing backend services for real-time voice, integrating telephony, WebRTC, real-time audio processing, and external AI/speech services, and shipping end-to-end features across backend and frontend as needed. You will focus on latency, reliability, observability, and platform performance, tackling challenges like turn-taking and graceful handoffs to humans through collaboration with product, design, and ML teams. Basic qualifications include 3+ years building production software with backend focus, experience with real-time or event-driven systems (WebRTC, SIP), and Python or equivalent backend languages and async architectures; preferred qualifications include telephony stacks, speech models, and full-stack experience. The US base salary ranges from $145,000 to $217,000 and may include bonus or benefits, with offers based on capabilities, experience, and location, alongside Zendesk’s commitment to hybrid work, inclusion, and equal opportunity.

Zendesk is hiring a Forward Deployed Engineer (FDE) in the Technical Presales team to act as a hybrid software engineer and strategic consultant who embeds with strategic customers to design, build, and deliver production-grade AI solutions that drive measurable ROI. Responsibilities include leading end-to-end delivery of AI/LLM solutions, building production-grade integrations and data pipelines, troubleshooting complex blockers, collaborating with Sales Engineering and Product teams, and turning customer insights into prioritized product feedback. Requirements include a founder mindset, 5+ years of software engineering for production systems, full-stack fluency across frontend and backend and cloud infrastructure, hands-on experience with LLMs, RAG, vector stores, and production deployment, and willingness to travel 25–50%. Preferred qualifications include prior FDE or professional services experience, familiarity with LangChain/LlamaIndex/Haystack, knowledge of Zendesk APIs or customer support platforms, and experience with ML observability, governance, and security/compliance. Compensation is US OTE $200k–$300k with an 80/20 base/commission split, plus potential bonuses and benefits; Zendesk emphasizes a diverse, inclusive culture with a hybrid work model and notes AI-based screening and accommodations for applicants with disabilities.

Atlassian offers flexible, distributed work with virtual interviews and onboarding, serving 300,000+ customers worldwide and aiming to unleash every team's potential through powerful software. The culture emphasizes teamwork and shared success, with employees working with Atlassian, strong earning potential in sales, and a focus on the enterprise market and customer preference for Atlassian products. The company is responsibly integrating AI into cloud products to migrate customers to the cloud, prioritizing cost transparency, faster collaboration, and better business outcomes through a strong sales strategy. The role targets a subset of high-value, strategic customers, requiring understanding their long-term goals, developing customized growth plans, nurturing relationships with key decision-makers, and collaborating with internal teams and partners to deliver aligned solutions. Responsibilities include creating strategic sales and account plans to maximize expansion and customer success, understanding objectives, coordinating with internal teams and partners, leading negotiations and market research, providing performance updates to senior management, and engaging clients through travel and industry events.

Atlassian is a distributed-first company offering flexible work options (office, home, or a hybrid) with virtual interviews and onboarding, serving over 300,000 customers worldwide. Its goal is to unleash the potential of every team through innovative software, celebrate teamwork, and foster a culture where employees work with Atlassian, not for it, with strong earning potential in the vast enterprise market. The company is leading responsible AI integration into cloud products, migrating customers to the cloud, and building trust through cost transparency, faster collaboration, and accelerated business outcomes via a strong sales strategy. The role targets high-value, strategically important customers, requiring understanding their long-term goals and crafting customized growth strategies while nurturing relationships with key decision-makers and collaborating across internal teams and partners. What you’ll do includes developing strategic sales/account plans, aligning solutions with customer objectives, streamlining processes with internal and partner teams, leading negotiations and market research, staying informed on industry trends, and providing performance updates while traveling and attending events.

The Services Consultant will lead end-to-end technical delivery for customers, from requirements gathering to go-live, ensuring solutions are technically sound and aligned with business goals. Responsibilities include acting as a Zendesk for Contact Center SME, leading solution design workshops, producing Technical Design Documents, configuring AWS resources (Amazon Connect, CloudFormation, Lex, DynamoDB, Kinesis, IAM, S3), collaborating with cross-functional teams, and delivering client training and handovers with regular status updates to Engagement Managers. Qualifications require 3+ years of customer-facing experience (tech support/consulting), must-have Amazon Connect experience, 3+ years building/deploying cloud-based solutions, experience implementing AWS environments, automation and integrations across contact centers, strong programming with AWS Lambda and Python, and a hands-on, problem-solving mindset. The role follows Zendesk’s hybrid work model with eligibility limited to candidates located in Karnataka or Maharashtra, India, requiring some in-office attendance and a schedule determined by the hiring manager, along with a culture that emphasizes work-life balance and inclusion. Zendesk notes that AI or automated screening may be used in candidate evaluation and provides equal opportunity employment statements, diversity and inclusion commitments, and accommodations processes for applicants with disabilities, including how to request accommodations.

The role is an Applied Scientist at Zendesk who designs and builds intelligent systems using data, ML, and LLMs to deliver measurable business impact, spanning the full lifecycle from opportunity identification to model deployment and iteration, with close collaboration across product, engineering, and business teams. Key responsibilities include owning business metrics such as churn reduction and AI attach rate, deeply understanding user workflows, defining hypotheses and evaluation criteria for AI/ML systems, designing and evaluating LLM-powered applications (agents, RAG, text-to-SQL, recommendations), establishing feedback loops, moving prototypes to production with engineering partners, building Python-based services and APIs, contributing to data infrastructure, and clearly communicating findings to diverse stakeholders while staying current with advances in the field. The qualifications cover 3+ years in data science/ML or related fields, a BA/BS in CS/data science/math, with an advanced degree highly preferred, plus business acumen and a user-centric mindset, the ability to measure outcomes, and strong collaboration skills; technically, hands-on ML/LLM experience, experimental design, agent architectures or prompt engineering, strong Python and SQL, API/backend familiarity, with nice-to-haves including Snowflake/dbt/Airflow and AI-assisted development tools and React experience. Why you’ll thrive: the role sits at the intersection of applied science, AI, and software engineering, offering the chance to shape high-impact, measurable products and a culture of experimentation, ownership, and cross-functional collaboration on high-visibility projects. Zendesk emphasizes an inclusive, hybrid work environment, with AI-based screening as part of policy, equal opportunity and diversity/inclusion commitments, and accommodations for applicants with disabilities, plus contact for accommodations.

Tempo Software is a large, award-winning Atlassian Marketplace vendor serving over 30,000 customers worldwide, offering integrated time management, resource planning, and budget management powered by automation and machine learning to simplify time logging. The company aims to help modern product and engineering teams work better and invites candidates to join its remote-first, globally distributed teams across the US, UK, and Canada. The Account Executive role covers the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining relationships—collaborating with cross-functional teams to tailor solutions and drive revenue. Requirements include 3+ years in sales/BD/AM with a proven quota track record, strong communication and negotiation skills, CRM experience, the ability to thrive in a fast-paced environment, and a preferred Bachelor's in Business/Marketing or related field. Perks include flexible work arrangements, unlimited vacation, training and WFH reimbursements, comprehensive benefits, optional in-person meetups, and Tempo's commitment to equal opportunity and an inclusive culture.

Tempo Software is a leading, award-winning Atlassian Marketplace vendor serving over 30,000 customers, with integrated time management, resource planning, and budget management tools designed to help product and engineering teams work better. Their innovations in automation and machine learning make time logging seamless for highly skilled workers, giving team leads and executives deep insights to plan, manage, and deliver results. They are seeking a results-driven Account Executive to manage the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining client relationships—and to collaborate with cross-functional teams to drive revenue growth. Requirements include 3+ years in sales, business development, or account management, a proven track record of meeting or exceeding quotas, strong communication and negotiation skills, CRM experience (Salesforce or HubSpot), and a preferred bachelor's degree in Business or Marketing. Tempo offers a remote-first culture with unlimited vacation in many locations, comprehensive benefits (health, dental, vision, and savings), training and WFH reimbursements, optional in-person meetups and travel to international offices, and is an equal opportunity employer; resumes should be submitted in English.

Tempo is a large, award-winning Atlassian Marketplace vendor serving over 30,000 customers, offering integrated time management, resource planning, and budget management tools that use automation and machine learning to streamline time tracking and provide leadership insights. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue growth by tailoring solutions to customer needs. Key responsibilities include outbound and inbound prospecting, product demonstrations, pipeline management, contract negotiations, building long-term client relationships, and ensuring smooth onboarding and customer success. Requirements include 3+ years in sales, business development, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience, ability to thrive in a fast-paced environment, and a bachelor’s degree in a related field preferred, with English and German language proficiency. The role offers a remote-first culture with flexible scheduling, generous benefits (including unlimited vacation in many locations, training and WFH reimbursements, health/dental/vision), optional in-person meetups, and Tempo’s commitment to equal opportunity and an inclusive workplace.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a blend of both. The company hires people in any country where it has a legal entity. They are seeking a Sales Leader to oversee a team dedicated to acquiring and managing large enterprise customers. The role involves developing and implementing enterprise sales strategies, fostering long-term relationships with key accounts, and achieving revenue targets, with collaboration across internal teams, channel partners, product specialists, account managers, and solution engineers to improve procedures and customer satisfaction. Additionally, the leader will be responsible for recruiting top sales professionals, nurturing a high-performance culture, and building strong relationships with key enterprise clients.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to support personal priorities. They hire people in any country where they have a legal entity. They are seeking a Sales Leader to oversee a team focused on acquiring and managing large enterprise customers. The role involves developing and implementing enterprise-specific sales strategies, fostering long-term key account relationships, and achieving revenue targets, with collaboration across internal teams, channel partners, product specialists, account managers, and solution engineers to refine sales processes and satisfaction. Additionally, the leader will recruit top sales talent, cultivate a high-performance culture, and maintain strong relationships with major enterprise clients.

Atlassian operates a distributed-first policy, allowing remote or in-office work and hiring in any country with a legal entity, with virtual interviews and onboarding. The role is a remote field sales Account Executive, Enterprise based in the UK, focusing on the UK Public Sector and investments in that vertical, aligning with a cloud-first government mandate. The job entails building strategic account and territory plans to expand across Atlassian's portfolio, driving cloud migrations, Jira Service Management adoption, Atlassian Guard, and Rovo, and government-specific positioning of the System of Work, while nurturing existing relationships and creating new ones with government digital leaders and CIOs. It requires navigating Crown Commercial Service frameworks, procurement, and government spend controls, and serving as liaison between product/engineering and government customers on data sovereignty, compliance, and AI adoption. The candidate will provide forecasting and pipeline management, lead cross-functional strategy plays, stay aware of industry and policy trends, and travel to meet clients and events.

At Atlassian, work is flexible and distributed—you can work from an office, home, or a mix, with interviews and onboarding conducted virtually, and the company hires in any country where it has a legal entity; this remote field-sales role is based in the UK. The company serves over 300,000 customers worldwide and is investing in the UK Public Sector to modernize public services under a cloud-first mandate, guided by its value of “play as a team.” The Account Executive, Enterprise will own UK Public Sector accounts, nurture existing relationships, build new ones, and coordinate with internal teams, channel and solution partners, and hyperscalers to ensure customer success. Responsibilities include strategic account and territory planning to expand across Atlassian’s product portfolio—driving cloud migrations and adoption of Jira Service Management, Atlassian Guard, and Rovo—while navigating Crown Commercial Service frameworks like G-Cloud and DOS. The role also involves building C-level relationships, shaping roadmap discussions on sovereignty, data residency, and AI, providing accurate forecasting and pipeline reporting, and traveling to meet clients and attend industry events.

Zendesk is hiring a Staff Software Engineer in Pune to join the Data Applications Engineering team under Enterprise Data & Analytics, building an AI-powered GTM Intelligence Platform used by 1500+ employees with end-to-end ownership and mentoring duties. You’ll lead the design and delivery of large features and platform components, own the service architecture (including FastAPI microservices on Kubernetes, Snowflake semantic layer integration, and AI agent infrastructure), and build scalable backend services and high-performance frontend apps with secure APIs. The role emphasizes driving architecture, reliability and observability (SLOs/SLIs, post-incident reviews), performance improvements, reusable platform capabilities, and mentoring while collaborating with cross-functional teams and contributing to hiring and strategy. Requirements include 8+ years of experience, strong fundamentals, proficiency in one or more backend languages with FastAPI, experience with microservices, Kubernetes, cloud environments, and the ability to translate business goals into technical plans; preferred qualifications cover legacy modernization, infrastructure-as-code, databases like Snowflake/Redis, open-source contributions, and cross-site collaboration. The position is hybrid in Pune, but Zendesk notes a policy requiring candidates to be physically located and plan to work from Karnataka or Maharashtra, with a commitment to diversity and accommodations as part of their equal opportunity employer stance.

The role is a Strategy & Operations Partner in Zendesk’s Data and Insights group, acting as the primary architect and orchestrator for the Global Professional Services organization and partnering with the SVP of Professional Services. Key duties include strategic orchestration and annual planning, revenue architecture and process development, and consolidating data from multiple sources into unified, actionable dashboards to inform executive decisions. The role also covers data collection/management, data analysis and cleansing, reporting/visualization (Tableau/Looker), process optimization, data governance, stakeholder management across PS, Finance, and Rev-Ops, and driving change management and project execution. Requirements include 7–10+ years in Strategy & Operations or PS Operations within a high-growth B2B SaaS environment, deep PS lifecycle expertise, the ability to balance strategy with execution, strong change management and communication skills, and proficiency in SQL and BI tools (with preferred experience in Certinia, Gainsight, Salesforce, Snowflake). Success will be measured by unified data visibility through dashboards, revenue and portfolio performance improvements, and scalable global workflows, all within Zendesk’s inclusive, hybrid-work environment that may involve AI-based screening and accommodations.

Zendesk in India is seeking a technically oriented sales leader who will own the technical aspects of the sales cycle for its most strategic Commercial opportunities, guiding customers through AI and LLM adoption while driving proactive customer happiness. The role targets a sales-focused technologist who can engage Enterprise, Commercial and Mid-market executives, viewing complex problems as solvable with strategic architecture and anticipating objections before they surface. Responsibilities include acting as Technical Lead, architecting solutions with Sales/Marketing/Product, scoping and executing PoCs and high-impact demos, evangelizing AI in customer conversations, and collaborating across teams to inform new product development. Basic qualifications include 5+ years of client-facing pre-sales experience, strong web/scripting skills, experience mapping RFI/RFP to software, managing Customer Pilots and PoCs, a bachelor’s degree, and willingness to travel; preferred qualifications include knowledge of CS software/ITSM/BI/data warehousing, business-level English plus another Indian language, a graduate degree, and prior enterprise software or Design-Based Thinking experience. Location is restricted to Karnataka or Maharashtra, with Zendesk offering hybrid work and a commitment to inclusion, while noting that AI screening may be used in hiring and accommodations are available for applicants with disabilities.

Atlassian hires globally where it has a legal entity and supports remote or office work, with virtual interviews and onboarding as part of its distributed-first approach. The Advisory Services team is a globally distributed group of Atlassian experts that partners with strategic and enterprise customers to deliver outcomes and maximize value from Atlassian investments. The company is hiring a non-managerial Solution Consultant focused on Cloud Platform Development and Integration to guide customers, create prescriptive guidance, and help expand service and product adoption. Requirements include 4-6 years in SaaS, 2+ years in customer-facing roles, strong Cloud Platform expertise (admin of Atlassian Cloud, Jira, Confluence, and related apps), and experience with Forge, Atlassian REST APIs, TypeScript/JavaScript/Node/React, plus AI integrations, with ability to travel up to 30%. English fluency is required, a second language such as Spanish, French, or Portuguese is a plus, and desirable traits include coaching, cross-team collaboration, and experience with large customers in consulting or technical advisory roles.

Atlassian hires people in any country where it has a legal entity and supports remote or in-office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The role sits in the globally distributed Atlassian Advisory Services team, which helps large strategic and enterprise customers solve complex challenges and maximize the value of their Atlassian investments. It’s a Solution Consultant position (non-managerial) focused on Cloud Platform Development and Integration, delivering expert technical guidance at scale as an individual contributor. Responsibilities include aligning on strategic outcomes with peers, solving client business problems using Atlassian products, identifying expansion opportunities, creating prescriptive technical content, partnering with cross-functional teams, and traveling up to 30% for events. Requirements include 4-6 years in SaaS, 2+ years in customer-facing roles, strong Atlassian Cloud expertise (admin of Jira, Confluence, Jira Service Management, etc.), experience building apps/plugins or Rovo Agents with Forge, REST API and front-end tech (TypeScript/JavaScript/Node/React), familiarity with Forge migration and Connect, plus English fluency and a preferred second language; nice-to-haves include coaching, cross-team collaboration, and experience with large customers in consulting.

- Atlassian hires in any country where it has a legal entity and allows remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first model. - The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise customers realize value from Atlassian investments, acting as trusted advisors to drive customer success. - They’re hiring a non-managerial Solution Consultant focused on Cloud Platform Development and Integration to deliver technical guidance, help customers achieve outcomes, and broaden the reach of Atlassian technologies. - Responsibilities include collaborating to define strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, advocating for customer needs across teams, and traveling up to 30% domestically (and sometimes internationally). - Candidates should have 4–6 years in SaaS, 2+ years in customer-facing roles, deep Atlassian Cloud expertise (Jira, Confluence, Guard, etc.), cloud architecture and security knowledge, experience building apps/plugins (Forge, Rovo, REST APIs) with TypeScript/JS/Node/React, English fluency (second language nice-to-have), and valued traits like coaching and cross-team collaboration with large customers.

Atlassian can hire people in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The role is within the globally distributed Advisory Services team, which helps strategic and enterprise customers solve complex challenges and maximize value from their Atlassian investments. They are hiring a non-managerial Solution Consultant focused on Cloud Platform Development and Integration to provide expert guidance and drive value realization for clients. Responsibilities include collaborating to achieve strategic outcomes, solving business challenges, identifying expansion opportunities, creating technical guidance, advocating for customer needs across Atlassian teams, and traveling up to 30% domestically or internationally. Requirements include 4–6 years in SaaS, 2+ years in customer-facing roles, deep Atlassian Cloud expertise (admin of Jira, Confluence, Guard, etc.) and ecosystem development (Forge, REST APIs), proficiency in TypeScript/JavaScript/Node/React, familiarity with AI integrations, and English fluency (with a second language such as Spanish, French, or Portuguese as a plus).

- Atlassian hires people in any country where it has a legal entity and offers remote or office work depending on eligibility and time zone overlap, with interviews and onboarding conducted virtually as part of its distributed-first approach. - The Atlassian Advisory Services team is globally distributed and works with the company’s largest strategic and enterprise customers to help them achieve successful outcomes and maximize the value of their Atlassian investments. - They are hiring a non-managerial Solution Consultant focused on Cloud Platform Development and Integration to provide expert technical guidance, help drive value for clients, and expand the reach of Atlassian technologies into new use cases and markets. - Responsibilities include aligning with peers on strategic outcomes, solving customer business challenges with Atlassian products, identifying expansion opportunities, creating technical content, partnering with internal teams, and traveling up to 30% domestically or internationally for events. - The ideal background features 4–6 years in SaaS, 2+ years in customer-facing roles, deep Atlassian Cloud experience (admin of Jira, Confluence, Guard, etc.), Atlassian ecosystem development (custom apps/plugins/Forge), strong REST API knowledge, experience with TypeScript/JavaScript/Node/React, exposure to Connect/Forge migration and AI integrations, English fluency (second language a plus), and comfort coaching and collaborating across multiple teams for large customers.

At Atlassian, work is distributed-first and globally hiring is virtual, with employees able to work from office, home, or a hybrid as part of the company’s flexible approach. Atlassian’s software—Jira Software, Confluence, and Jira Service Management—helps teams collaborate and deliver results, and its solutions are used by major customers including Fortune 500 firms and organizations like NASA and Audi. The Mid-Market sales team manages about 40 accounts (200–10,000 seats) with a $2–4M annual quota, leading cross-functional deal teams to drive growth and serve as the customer advocate in collaboration with SDRs, SEs, SSEs, AMs, and channel partners. The role relies on MEDDPICC to qualify and close complex, multi-solution opportunities through outcome-based selling while building executive-level relationships across IT, business, sales, and marketing. Responsibilities include collaborating with channel, marketing, product, and customer success to maximize satisfaction, negotiating contracts, maintaining a healthy pipeline with accurate forecasting, staying current on industry trends, and occasional travel for meetings and events.

Atlassian supports flexible, distributed work, allowing office, home, or hybrid setups, with interviews and onboarding conducted virtually to enable a globally distributed workforce. They hire in any country with a legal entity and offer products like Jira Software, Confluence, and Jira Service Management that help teams organize, discuss, and complete work. Their software is used by Fortune 500s and many companies such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox to help teams work better together and deliver quality results on time. The Mid-Market sales team manages a book of about 40 accounts (200–10,000 seats), holds a $2–4M annual quota, and leads cross-functional deal teams to drive net-new growth and expansion. The role requires building executive relationships, using MEDDPICC to qualify and win complex opportunities, collaborating with channel, marketing, product, and customer success, negotiating contracts, maintaining a healthy pipeline with accurate forecasting, and occasional travel for meetings and events.

Atlassian supports flexible, distributed work so employees can be in the office, from home, or hybrid, with virtual interviews and onboarding and hiring across countries where they have a legal entity. Atlassian’s products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work and are used by Fortune 500 companies and many others worldwide. The Mid-Market sales team manages about 40 accounts (200–10,000 seat customers) with a $2–4M annual quota, focusing on cloud-first opportunities, cross-sell, and user expansion, while advocating for customers and feeding feedback to product and engineering. In this role you’ll lead a cross-functional deal team (SDR, SE, SSE, AM, partners), build executive relationships across IT, business, and marketing, and use MEDDPICC to qualify and win complex opportunities. You’ll identify and close multithreaded, multi-solution deals, collaborate with channel, marketing, product, and customer success, negotiate contracts, maintain a healthy pipeline with accurate forecasting, stay aware of industry trends, and travel occasionally for customer meetings and events.

Zendesk is hiring a Managed Shared Services Consultant in Pune, Maharashtra, to support customers with subscription services, design and configuration best practices, and hands-on implementations, acting as an extension of their teams across regions (USA/LATAM, EMEA, APAC). The role involves configuring Zendesk solutions, analyzing current configurations, recommending optimizations, completing production updates, consulting on standard methodologies, and collaborating with global Managed Services Consultants to deliver ongoing value. Key responsibilities include maintaining product expertise, managing a backlog for your customer portfolio, proactively educating customers, conducting detailed reviews and analyses to identify improvements, and designing and deploying complex configuration changes. Requirements include 6-12 years of consulting or customer success experience, Zendesk or customer-experience exposure, SQL/Python scripting, analytics tooling (Excel/Tableau/Power BI), strong communication skills, ability to manage multiple projects, flexibility to work shifts, and language skills in German/French/Spanish are a plus, with a location requirement that candidates be physically located in Karnataka or Maharashtra and a hybrid in-office schedule. Zendesk emphasizes equal opportunity, diversity and inclusion, potential AI screening, and offers reasonable accommodations for disabilities; applicants can request accommodations by emailing peopleandplaces@zendesk.com.

Zendesk is hiring a Corporate Account Executive to drive growth in the SaaS space by acquiring new customers and expanding revenue through cross-selling and deepening relationships with corporate accounts. The role focuses on building broad relationships across organizations, leveraging data, customer intents, and adoption history to prospect new clients and optimize retention, while leading competitive sales cycles and articulating Zendesk's value. You will maintain a robust Salesforce pipeline with accurate weekly, monthly, and quarterly forecasts, collaborate with internal teams to sharpen sales strategies, and strive to exceed quarterly and annual revenue goals. Candidates should have a BA/BS (or equivalent), at least 2 years of closing B2B SaaS deals or solution engineering experience, and strong prospecting, presentation, negotiation, and deal-closing skills, plus familiarity with Salesforce, Outreach, and Clari. The role is hybrid with at least two days in the London or Dublin office, and Zendesk emphasizes diversity and inclusion, AI screening transparency, and accommodations for applicants with disabilities.

Tempo Software serves 30,000+ customers, including a third of Fortune 500, and offers integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, while being the #1 time management add-on for Jira in the Atlassian ecosystem. They are hiring a Senior Backend Developer to build scalable solutions, design and maintain APIs, and optimize performance using Java/Kotlin, Spring, and AWS, working with cross-functional teams. Responsibilities include solving difficult technical problems, driving product innovation, focusing on user experience, performance, quality, and security, and ensuring strong software design and API quality. Requirements include solid Java/Kotlin/JVM experience, some JavaScript/TypeScript, Spring and Gradle, SQL, Kubernetes and AWS, unit and integration testing, API design, and a CS degree, with willingness to do frontend work and a self-starting, collaborative mindset. Perks include remote-first work, unlimited vacation, comprehensive benefits, training reimbursements, social activities, optional in-person meetups and travel to international offices, and a strong commitment to equal opportunity and professional growth.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in any country where it has a legal entity. The DX Account Executives program aims to turn AEs into problem and space experts by training that goes beyond features to deep domain mastery. They will collaborate with DX sales leadership to design and run a masterclass onboarding program that ramps new hires quickly with weekly milestones and transparent feedback on progress and weaknesses. The goal is a Gold Standard onboarding experience where graduates say they know the product, the space, and are ready to sell, with content kept fresh by tracking new feature releases. The plan also has the team becoming DX experts themselves and identifying refresher trainings by listening to sales calls and building a comprehensive objection library to close positioning gaps.

- Atlassians can choose where to work—office, home, or a hybrid—and the company hires in any country where it has a legal entity. - The aim is to help DX Account Executives become problem and space experts by designing training that moves beyond features to deep domain mastery. - They will collaborate with DX's sales leadership to design and run a masterclass onboarding program, effectively ramping new hires with weekly milestones and transparent feedback on strengths and weaknesses to create a gold-standard onboarding experience. - The onboarding will stay current by tracking new feature ships and integrating them so the curriculum remains fresh. - By default, you become a DX problem and space expert, identify opportunities for refresher trainings from sales calls and team feedback, and build a comprehensive objection library to close positioning gaps.

At Atlassian, employees can work from an office, from home, or in a hybrid arrangement, and the company hires in any country with a legal entity. The role involves partnering with CS leadership to translate strategy into actionable operational workflows and managing the end-to-end lifecycle of internal operational projects from discovery to implementation. It includes designing scalable coverage models for growing customer needs, overseeing post-sales infrastructure for 100+ team members, and leading data and systems migrations to ensure long-term stability. You’ll establish and monitor KPIs, program health scores, and onboarding time across DX products, and drive precise gross and net retention forecasting with real-time dashboards. The position also focuses on automating manual processes, optimizing the sales-to-post-sales handoff, and proactively resolving bottlenecks to maximize overall productivity.

Atlassian offers flexible work options (office, remote, or hybrid) and hires people in any country where it has a legal entity. The role partners with CS leadership to translate strategy into actionable operational workflows and manages the end-to-end lifecycle of internal projects from discovery to implementation. It also designs scalable coverage models, oversees post-sales infrastructure for a growing team of 100+ members, and leads data and systems migrations for long-term stability. The job establishes and monitors key performance metrics, program health scores, and time-to-onboard across all DX products, and drives high-precision gross and net retention forecasting with real-time dashboards. Additional focus areas include automating manual processes, optimizing the sales-to-post-sales handoff, and proactively identifying and resolving bottlenecks to maximize productivity and customer experience.

Zendesk is seeking a Senior Account Executive in Indonesia to grow its Commercial/Mid-Market SaaS business by building a self-generated pipeline, winning new logos, and expanding existing partnerships. You’ll drive top-line revenue, own net-new logo acquisition, nurture customer relationships for retention, cross-sell additional products, and use data and customer insights to improve conversion and expansion through complex, value-based sales cycles. Qualifications include a BA/BS, 8+ years of B2B SaaS sales (preferably in Customer Experience), bilingual English and Bahasa Indonesia, proven pipeline development skills, experience with renewals, executive-level selling, an entrepreneurial mindset, and familiarity with Salesforce or Clari, plus willingness to travel. The role is hybrid, requiring some in-office presence at a local Zendesk office with remote flexibility; the exact schedule is determined by the hiring manager. Zendesk is an equal-opportunity employer that values diversity and inclusion, may use AI screening, and offers accommodations for applicants with disabilities; interested candidates can contact the provided email.

Zendesk is seeking a performance-driven Sales Leader (Enterprise) based in Singapore to lead a sales team in Singapore, Philippines, Malaysia, and Thailand and drive rapid growth in this strategic SaaS market. Reporting to the Regional Vice President of Sales for Asia and collaborating with the Asia leadership team, the role will develop a long-term growth plan for the territory, expand partnerships, and win new business with key accounts through direct and channel relationships. Responsibilities include partnering with regional GTM teams, providing leadership and direction, onboarding and managing channel and alliances partners, executing customer acquisition and revenue expansion strategies, mentoring the sales team, and reporting to the Executive Leadership team while overseeing the sales process and funnel metrics. Requirements include 15+ years in software/SaaS (ideally CX/CRM/AI), 4+ years of sales leadership managing 6-8 senior AEs in a SEA regional role, and experience closing enterprise deals ranging from under $100K ARR to $1M+ ARR. Zendesk promotes a hybrid, inclusive workplace, uses AI in screening, and is an equal opportunity employer committed to diversity and inclusion, with accommodations available for applicants with disabilities.

Zendesk is seeking a Manager of Customer Success for the French region to lead a 4–10 person team of CSMs in the high and medium-touch segments, with a focus on making customers more successful, driving adoption, and turning them into advocates. The role aims to drive strategic adoption and integration of AI-enabled CS tools, maximize team performance and customer outcomes, and cultivate continuous AI fluency within the team. You’ll build and lead a team of value architects, accelerate product and CX technology proficiency, set clear goals and KPIs, and ensure operational consistency to exceed targets, while collaborating cross-functionally and leveraging data. The ideal candidate has 9+ years in customer success or related roles, 5+ years of management experience, strong data and financial acumen, fluency in French and English, and experience across segments from SMB to Strategic, plus comfort with AI/automation and cross-functional collaboration. Zendesk emphasizes a hybrid, inclusive culture and is an equal opportunity employer, inviting applicants to help invent the future of AI-enabled customer success.

Zendesk is seeking a Forward Deployed Engineer (FDE) in Technical Presales to embed with strategic customers and design, build, and deliver production-grade AI solutions that unlock measurable ROI and drive product improvements. You’ll lead end-to-end technical delivery of AI agent and LLM-powered solutions—from discovery and scoping to PoC, production rollout, and operational handoff—while building integrations, data pipelines, and RAG systems to surface quality signals into Zendesk AI workflows. The role requires a founder mindset, 5+ years of production software experience, full-stack fluency (React/TypeScript, Python/Node/Java/Ruby), and hands-on LLM deployment experience with tooling like RAG, vector stores, and model evaluation; strong communication and travel up to 50% are expected. Basic qualifications include 5+ years of software engineering, proficiency in Python and JavaScript/TypeScript, experience with at least one backend language, cloud familiarity (AWS/GCP/Azure), Docker/Kubernetes, and onsite customer work; preferred qualifications include prior FDE or solutions engineering experience, LangChain/LlamaIndex, Zendesk integrations, observability/ML ops, and data governance. The role offers a hybrid work model with partial in-office requirements, Zendesk’s commitment to diversity and inclusion, and notes that AI may be used to screen applicants, with accommodations available for applicants with disabilities.

Zendesk is seeking a Principal Partner Sales Executive (PSE) based in Singapore to drive partner-led growth across the Philippines and APAC by building, onboarding, and managing a partner ecosystem and coordinating with Zendesk Direct Sales to hit revenue and profitability goals. You will recruit and enable partners, train them on Zendesk products and value propositions, and develop joint business plans with top partners with quarterly reviews, leveraging a hunter mentality to meet growth targets. You will align regional sales with partners, act as a liaison to help partners close opportunities and facilitate GTM activities, collaborate with Marketing on joint campaigns, and maintain a strong new-business pipeline with accurate forecasts. Qualifications include a bachelor’s degree, 10+ years of B2B software/SaaS sales with quota attainment and a track record of over-achieving targets, strong prospecting and communication skills, proficiency with CRM and Google Apps, and familiarity with sales methodologies and forecasting. Zendesk supports a hybrid work environment, is committed to diversity and inclusion, provides accommodations, and may use AI screening in hiring as part of its equal opportunity employment.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. As the #1 time management add-on for Jira within the Atlassian ecosystem, Tempo aims to help teams work better while maintaining a human-centered tech culture. The company is seeking a Senior Analytics Engineer to design, build, and maintain the data foundations for go-to-market and corporate reporting, owning curated datasets, metric definitions, and transformation logic. Responsibilities include creating datasets in dbt Cloud, standardizing metric logic, investigating data discrepancies end-to-end, documenting definitions in dbt YAML, translating complex business rules into robust data models, and supporting selected downstream reporting to refine the data model. Requirements include 4-7 years in analytics engineering or a related SaaS role, strong SQL and dbt skills, experience with subscription/revenue data, familiarity with BigQuery and BI tools, knowledge of ETL and reverse ETL tools, cross-functional collaboration, and a bachelor's degree in a quantitative field; Tempo emphasizes impact, innovation, collaboration, growth, remote-first work, generous benefits, and an inclusive, equal-opportunity culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help modern teams work better. Since 2007, Tempo evolved from a time-tracking tool to the #1 time management add-on for Jira and a trusted leader in the Atlassian ecosystem. The company is hiring a Vice President of Engineering - AI to define and lead Tempo's AI strategy, build a strong in-house AI team, and embed AI capabilities across products to create a competitive advantage. Key responsibilities include setting the AI strategy and roadmap, integrating AI into products and platforms, building a scalable AI platform, governance and responsible AI, and external thought leadership. Candidates should have hands-on GenAI/ML experience in SaaS, senior leadership and product/data infrastructure depth, and the role offers a remote-first environment, generous benefits, growth opportunities, and a commitment to equal opportunity.

Atlassian supports flexible work locations worldwide, conducts virtual interviews and onboarding as part of its distributed-first model, and hires in any country where it has a legal entity. The company serves over 300,000 customers globally and is seeking a Solutions Sales Executive to lead Jira Service Management sales in Japan. The role reports to the Enterprise Sales Manager - Japan and involves developing a Japan sales strategy, defining the territory, driving revenue growth, collaborating with cross-functional teams, and representing Jira Service Management at industry events. Responsibilities include providing accurate forecasts to senior management and working with Atlassian’s partner ecosystem and various IT service providers. On day one, candidates should have 7+ years of technology sales experience with a proven target track record, IT service management familiarity preferred, excellent communication skills, the ability to drive GTM campaigns in Japan, and fluency in Japanese (English is a plus).

Atlassian supports flexible work locations (office, home, or a combination) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. They serve over 300,000 customers worldwide, and the Solutions Sales Executive team is seeking an experienced professional to lead Jira Service Management sales in Japan. The role includes developing and executing a sales strategy for Jira Service Management in Japan, defining territory vision, managing funnel and resources, and collaborating with cross-functional teams to ensure customer satisfaction and retention, while representing the product at industry events. It also involves providing accurate forecasts to senior management and working closely with Atlassian and partner management across major IT service providers. Requirements include at least 7 years of tech sales experience with a proven track record, familiarity with IT service management, strong communication skills, the ability to drive GTM campaigns in Japan, and fluency in Japanese (business-level English preferred).

- Atlassian allows employees to work in an office, from home, or a combination, and it hires globally wherever it has a legal entity. - The Atlassian Advisory Services team is a globally distributed group of experts helping enterprise customers achieve successful outcomes with Atlassian. - They are hiring a Senior Solution Consultant with a Cloud Platform focus to join Advisory Services Delivery as an individual contributor (not a manager) to deliver guidance and maximize client value from Atlassian investments. - Responsibilities include aligning on strategic outcomes with peers, solving business challenges using Atlassian products, creating technical content and prescriptive guidance, partnering with cross-functional teams, and traveling up to 30% domestically or internationally. - Requirements include 6–8 years in SaaS and 5+ years in customer-facing roles with deep Atlassian Cloud Platform expertise (cloud administration, migrations, ITSM tooling), fluency in English (additional languages a plus), and preferred skills in coaching, cross-team collaboration, and experience with large customers.

- The role is Senior Manager, Revenue Recognition in Austin, TX, owning the revenue close operations in Zuora Revenue (RevPro) from period open to final posting. - Key responsibilities include leading the end-to-end monthly open/close, posting revenue journal entries to the GL, maintaining balance sheet reconciliations (deferred revenue, contract assets, unbilled AR), providing ASC 606 guidance on complex transactions, mentoring the team, and continuously improving close procedures and controls. - Basic qualifications require 7+ years in revenue recognition or technical accounting, a CPA, hands-on RevPro close experience, and strong ASC 606 knowledge. - Preferred qualifications include SaaS industry experience, NetSuite or ERP experience, and prior mentoring or managing accounting staff. - The role offers a hybrid work arrangement with some in-office time, a base salary range of $151,000–$227,000 plus bonus/benefits, and Zendesk’s commitment to diversity and equal opportunity.

The Employee Service (ES) Specialist is a high-impact advisory role within Zendesk’s Global Specialist Organization that helps customers rapidly realize value from Zendesk Employee Service solutions by driving adoption and optimizing internal service workflows. The role collaborates across segments with Core CSMs, Professional Services, GTM/Sales, Product, and CX Enablement to reduce risk, accelerate adoption, and sustain long-term value realization, drawing on ITSM/ITAM and Employee Experience backgrounds. The ES mission includes accelerating adoption and time-to-value, acting as subject-matter experts on internal service delivery, embedding ES expertise into customer success planning, influencing enablement and scalable programs, and driving feedback to shape the 2026 ES roadmap. Key responsibilities cover driving adoption and outcomes, leading workshops and value reviews for internal service maturity, partnering with CSMs and Sales/Renewals, delivering scaled programs and enablement, collaborating cross-functionally with Professional Services, Product, and CX teams, and demonstrating ROI through advocacy and value realization. Qualifications include 7+ years in enterprise SaaS roles (CS/ITSM/ITAM/IT Operations/HR Service Delivery), strong advisory and communication skills, familiarity with ITIL or internal service management, data storytelling, and a hybrid work arrangement requiring partial in-office presence, with Zendesk committed to equal opportunity and inclusive practices and accommodations as needed.

Zendesk is seeking an SMB Account Executive to grow its SMB SaaS base by acquiring new customers, expanding accounts, and building broad cross-functional relationships to drive revenue aligned with customers’ goals. Responsibilities include driving top-line revenue, nurturing relationships for high satisfaction and retention, cross-selling products, using data and customer history to prospect and retain, articulating Zendesk’s value, leading competitive sales cycles, maintaining a robust Salesforce pipeline, and delivering forecasts while exceeding targets and KPIs. Qualifications include a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience with a track record of beating targets, experience managing multi-level relationships, strong presentation/negotiation/closing skills, prospecting ability, an entrepreneurial mindset, industry knowledge, excellent organization and multitasking, and proficiency with Salesforce and Clari. The role follows a Hybrid work model with mandatory in-office time at least part of the week, with the specific schedule determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI to screen applicants, and offers accommodations for applicants with disabilities.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers supported by agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, ensuring platform health and proactive adoption, and leading change management and scaling across departments and regions. You’ll also collaborate on strategic alignment through Quarterly Business Reviews and provide adoption reporting and business outcome analytics to reinforce ROI and renewal opportunities; travel up to 25% is required. Candidates should have 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience with analytics and executive facilitation, and a proactive, independent mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within Miro’s diverse, inclusive culture and privacy policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with a focus on the Innovation Workspace, comprising strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager role partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, and guiding change management and scaling, including supporting Centers of Excellence and conducting quarterly business reviews to demonstrate ROI. Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, expertise in analytics and executive-level facilitation, and willingness to travel up to 25%. Miro offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and emphasizes its mission to empower teams to create the next big thing, with location-specific benefits and a recruitment privacy policy.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for lasting value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, guiding change management at scale, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, cross-functional facilitation, and up to 25% travel. Miro offers equity, wellbeing benefits, a learning stipend, location-specific benefits, and a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and the Technical Account Manager (TAM) acts as a fractional strategic advisor to maximize business value and embed Miro into customers' innovation operating models. TAM responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, and monitoring platform health, engagement, and feature adoption. They lead proactive optimization, change management and scaling by equipping internal champions, supporting Centers of Excellence, navigating organizational change, and facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to drive platform adoption and change management, data-informed analytics, executive-level facilitation, and up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment focused on belonging and collaboration, with location-specific details and recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and a world-class platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation to improve alignment and speed, embedding Miro in existing systems, and delivering proactive, insight-driven adoption guidance. They also lead change management and scaling by enabling internal champions, supporting Centers of Excellence, navigating organizational change, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles with strong API/integration fluency, analytics and executive-level facilitation skills, willingness to travel up to 25%, and a global benefits package including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, all within a culture that values diversity, belonging, and collaboration.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how teams work and innovate with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for lasting value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactive platform health monitoring and adoption analytics, change management and scaling across departments, supporting Centers of Excellence with governance and deployment at scale, and collaborating on quarterly business reviews to demonstrate ROI. Requirements are 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead adoption and change initiatives, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and willingness to travel up to 25%. The company offers benefits such as equity, wellbeing and equipment allowances, and an annual Learning & Development stipend, and it emphasizes belonging, diversity, and collaboration across a global workforce with a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve outcomes via the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership. What you’ll do includes designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, embedding Miro into customers’ systems, and proactively monitoring health, usage, and feature adoption; you’ll also equip internal champions for scaling, support Centers of Excellence, and guide governance and deployment at scale to make Miro a strategic pillar. You’ll collaborate with Customer Success Managers to co-facilitate Quarterly Business Reviews, provide adoption reporting and business outcome analytics, and influence customer strategy to support renewals and growth; the role requires 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, and the ability to lead change management and executive-level workshops, with travel up to 25%. Miro offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a global, diverse, inclusive culture and a mission to empower teams to create the next big thing.

The Professional Services organization at Miro supports Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating closely with clients. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and providing proactive optimization and governance guidance. Requirements include 5+ years in enterprise SaaS in consulting, technical account management, or related roles, strong fluency with APIs and integrations, data-driven platform analytics, executive facilitation skills, and up to 25% travel. Miro offers global benefits such as equity, a wellbeing benefit, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers collaborating to embed AI-powered capabilities and Miro’s platform into customers’ workflows. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration strategies and automation to accelerate value, embedding Miro into existing systems, proactively monitoring platform health and usage, leading change management and scaling with internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews with Customer Success to demonstrate ROI. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in workflow optimization and change management, data-informed analytics, and the ability to work independently with up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment; Miro emphasizes collaboration and belonging and highlights location-specific benefits on its Global benefits board.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding into existing systems, proactively monitoring health and adoption, and enabling scale and governance via CoEs and QBRs with ROI validation. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, a proven ability to lead workflow optimization and change management, and travel up to 25%. The role offers a global benefits package (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with Miro emphasizing belonging and inclusion and providing information about life at Miro and its Recruitment Privacy Policy.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, and program management tools, and it’s the #1 time management add-on for Jira in the Atlassian ecosystem. They’re hiring a Product Manager for Loop’s Recommendations Skill, a continuous, AI-led planning layer that ingests signals, generates insights, applies planning rules, and surfaces explainable recommendations with governance and approval workflows. The role covers end-to-end product strategy and roadmap for the Recommendations Skill, including signal-to-action flow, surface presentation, governance, batch re-evaluation, and integration of competitive analysis and enterprise discovery. Ideal candidates have 3–5 years building AI/ML systems in complex organizations, deep experience with enterprise decision-making, experience with AI recommendation systems or rules engines, and a focus on trust, explainability, auditability, and user-centric design. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and a commitment to equal opportunity and an inclusive culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams move from vision to value. Since 2007 it has evolved from a time-tracking tool into the #1 time management add-on for Jira and is a trusted name in the Atlassian ecosystem, committed to continuous innovation and helping the world work smarter. The role is Product Manager for Loop's Recommendations Skill, an AI-driven planning layer that handles signal ingestion, insight generation, rule-based evaluation, recommendation creation, governance and approvals, and batch re-evaluation as conditions change. The ideal candidate has 3-5 years delivering AI/ML systems in complex organizations, deep familiarity with enterprise planning and governance, experience with AI recommendation systems or decision automation, and a focus on trust through explainability, auditability, and calibration, plus fluency with concepts like demand management, competitive intelligence, portfolio governance, scenario planning, and risk-prioritized prioritization. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, diverse teams, equal opportunity employment, and asks applicants to submit resumes in English.

Zendesk's Enterprise ML team aims to drive organizational value through scalable ML solutions and the use of large language models to improve customer experience and business decisions. As a Senior AI Engineer, you will lead the development and deployment of advanced AI systems with a focus on LLMs and agentic architectures, bridging deep technical work with high-level business strategy. Key responsibilities include owning KPIs, building production-grade LLM applications (including agents, context engineering, and text-to-SQL), establishing evaluation frameworks and automated feedback loops, developing high-performance Python services, and maintaining data foundations with Snowflake, dbt, and Airflow while translating AI concepts for non-technical partners. Requirements call for 3+ years in AI/DS/ML, a BA/BS (advanced degree preferred), a proven track record shipping production intelligent systems, strong Python and SQL skills, backend API design, familiarity with Snowflake/dbt/Airflow and AI-native development tools, and excellent cross-functional collaboration and communication. The role offers a hybrid work setup, opportunities for autonomy and growth, and Zendesk's commitment to diversity, inclusion, and accommodations, with explicit notes about AI screening and equal opportunity employment.

Zendesk is looking for a motivated Digital Inside Sales Representative to join its team, acting as a product expert and the “voice of the customer” to guide both new and existing customers through a seamless buying journey in a high-velocity environment. The role focuses on articulating Zendesk’s value to informed buyers and driving conversions through lead management, consultative discovery calls, and product demonstrations that illustrate ROI, while maintaining strong SLAs. Key responsibilities include handling a high volume of inbound leads via phone, chat, email, and virtual meetings; advocating for customers; meeting weekly activity, pipeline, and revenue goals; and collaborating with the team to hit revenue targets and improve playbooks. Basic qualifications include 2+ years of professional sales experience with a proven track record, excellent written and verbal English, the ability to multitask in a fast-paced environment, and a hybrid requirement of in-office work 3 days per week after training; preferred qualifications include SaaS/tech experience, enthusiasm for Zendesk technology, and a blend of strategic thinking and day-to-day execution. Zendesk emphasizes inclusivity, a flexible hybrid work arrangement, and states that AI screening may be used, as it remains an equal opportunity employer committed to diversity with accommodations available for applicants with disabilities.

Zendesk is seeking an experienced Sales Specialist for Northern Europe with deep expertise in cloud contact center technologies (preferably Zendesk, Amazon Connect, and AWS) to drive awareness and sales of Zendesk for Contact Center as a Service. The role involves collaborating with Account Executives, pre-sales, and partners; engaging with vendors to align on best practices; running customer discovery calls; partnering with AWS and Amazon Connect AEs; and maintaining regular forecast cadences. Key qualifications include a minimum of seven years in cloud contact center sales, fluency in English and German, proven channel sales experience, experience selling at the C-level, a track record of meeting targets and proactively pursuing new opportunities, with technical knowledge of Zendesk and Amazon Connect considered a plus. What we offer includes a competitive salary and benefits, opportunities for professional growth, a collaborative and inclusive work environment, and the chance to lead transformational contact center initiatives leveraging cutting-edge technologies. Zendesk emphasizes equal opportunity and global diversity, supports hybrid and flexible work arrangements, and provides reasonable accommodations for applicants with disabilities, while noting that AI screening may be used in the hiring process.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers enabling collaboration, building, and innovation powered by agentic AI and the platform. The Engagement Manager role supports the Go-To-Market organization by acting as the subject matter expert for Professional Services, developing and positioning offerings, and driving a healthy services pipeline, bookings, and a global portfolio aligned to customer needs. Day-to-day duties include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff, and optimizing both one-time and recurring service offerings, effectively bridging Sales promises to Delivery execution. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in a pre-sales role shaping large engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management, and willingness to travel up to 25%. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse and collaborative culture with location-specific benefits, and a mission to empower teams to create the next big thing.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with a mix of strategic advisors, implementation experts, and technical account managers. The Engagement Manager position supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, aligning Sales and Delivery, and leading customer discovery, pilots, and post-sale handoffs. Responsibilities include business development, pre-sales solutioning and proposals, driving value through customer discovery workshops, managing delivery scope, nurturing long-term client relationships, and orchestrating partner collaborations while incubating AI-native solutions. Delivery oversight is part of the role, providing subject matter expertise to delivery teams, managing multiple strategic clients, and proactively mitigating risks to customer success, with requirements of 5+ years of SaaS consulting and 2+ years in pre-sales, strong communication, AI tooling familiarity, and up to 25% travel. Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, with a mission to empower teams to create the next big thing, supported by its global footprint of employees and hubs.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with a multidisciplinary group of strategic advisors, implementation experts, and technical account managers supported by agentic AI on Miro’s platform. The Engagement Manager role is to support the Go To Market organization, act as the subject matter expert for positioning services, build a healthy services pipeline and global portfolio, and bridge the Sales promise to Delivery by aligning with sales, leading discovery and pilots, coordinating post-sale handoffs, and mobilising delivery teams. Key responsibilities span business development (pre-sales discovery, solutioning, proposals, customer workshops, pilots, and post-engagement nurturing with measurable outcomes), solution orchestration (partner ecosystem management and AI-native solutions), and delivery oversight (guiding consultants, managing multiple strategic clients, and proactively mitigating risks). Candidates should have 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in pre-sales for complex engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management experience, cross-functional leadership, and up to 25% travel. The role offers global benefits including equity, wellbeing support, equipment allowance, and a learning and development stipend, within a diverse, collaborative, and inclusive global team focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers leveraging agentic AI on Miro’s platform. The Engagement Manager role supports the Go To Market organization by positioning and scaling Professional Services offerings, acting as the subject matter expert, and driving a healthy services pipeline, bookings, and a global portfolio aligned with customer needs. You will align with sales on priority accounts, lead customer discovery and proposal development, orchestrate pilots, manage post-sale handoffs, optimize service offerings, and bridge the sales promise with delivery. Requirements include 5+ years of SaaS consulting/service delivery for Fortune 500 clients, 2+ years in pre-sales, strong strategic and communication skills, experience with AI and agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include a global package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams with belonging and inclusion.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, implementation experts, and technical account managers to enable collaboration and innovation powered by agentic AI on the Miro platform. The Engagement Manager role supports Go-To-Market efforts by serving as the subject‑matter expert for Professional Services, shaping and scaling offerings, aligning with sales on priority accounts, and leading discovery, pilots, proposal development, and post‑sale delivery handoffs. Responsibilities include business development, pre‑sales activities, running customer discovery workshops, orchestrating pilots, maintaining a healthy services pipeline, owning metrics (bookings, retention, expansion, outcomes, satisfaction), nurturing client relationships after engagements, and coordinating with partners while incubating AI‑native solutions. The role provides delivery oversight across multiple strategic clients, proactively identifying and mitigating risks, and requires 5+ years in SaaS consulting/delivery and 2+ years in a pre‑sales environment, strong communication and change management skills, and familiarity with AI, prompt engineering, agentic workflows, and low/no‑code tooling, plus up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture at Miro and information about location-specific benefits and recruitment privacy policies.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers working together—powered by agentic AI and Miro’s world-class platform. As an Engagement Manager, you will support the Go-To-Market organization by positioning Professional Services, building a healthy services pipeline and bookings, aligning with sales leadership on priority accounts, and leading customer discovery, proposal development, pilots, and post-sale handoffs to delivery, effectively bridging sales promises to execution. You will own business development and pre-sales activities, navigate and orchestrate the partner ecosystem, incubate repeatable AI-native solutions, contribute to service offerings and delivery methodologies, and provide delivery oversight across multiple strategic clients while proactively mitigating risks. Requirements include 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI on Miro’s platform. The Engagement Manager role supports Go To Market by positioning and scaling Professional Services, owning the services pipeline, and aligning with sales on priority accounts, pilots, post-sale handoff, and a global portfolio of one-time and recurring offerings. Responsibilities include leading customer discovery workshops and pre-sales activities, developing solution scopes and proposals, orchestrating customer pilots, managing delivery handoffs, providing delivery oversight, and mitigating risks to ensure successful projects. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, and willingness to travel up to 25%. Benefits include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on belonging, collaboration, diversity, and opportunities for growth.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. As an Engagement Manager, you will support Go To Market by positioning Professional Services, driving a healthy services pipeline and bookings, and managing a global portfolio of one-time and recurring offerings aligned to customer needs, while coordinating with sales leadership on priority accounts. Your day-to-day includes leading customer discovery and proposal development, orchestrating pilots, enabling post-sale handoff and delivery mobilization, optimizing the service offerings, and providing delivery oversight while managing multiple strategic clients and partner ecosystems. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong executive-level communication, comfort with AI and agentic workflows, and willingness to travel up to 25%. What’s in it for you: a global benefits package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture at a company that serves 100M+ users and 250,000 companies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI and Miro’s platform. As an Engagement Manager, you’ll support Go To Market efforts, act as the subject matter expert for positioning Professional Services, drive the services pipeline and global portfolio, and lead alignment with sales on priority accounts, discovery, proposals, pilots, and post-sale handoff. You’ll also manage delivery by providing subject matter expertise, overseeing delivery teams across the full lifecycle, nurturing client relationships post-engagement, coordinating with partners, and incubating AI-native solutions while contributing to service offerings and methodologies. The role requires 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers benefits such as equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about life at Miro and recruitment privacy.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, implementation experts, and technical account managers, powered by agentic AI and the platform. The Engagement Manager role supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, and managing a global portfolio while aligning with sales and delivery. Day-to-day duties include leading pre-sales activities, customer discovery and solutioning, running pilots, coordinating post-sale handoffs, and overseeing delivery across multiple strategic clients with partner collaboration to deliver AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales role, strong communication and executive presence, familiarity with AI and low/no code tooling, change management, and up to 25% travel. Benefits include equity, a wellbeing program, equipment allowance, and a learning and development stipend, alongside Miro’s emphasis on diversity, inclusion, and belonging, with details on recruitment privacy policy.