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Miro’s Senior Manager, Professional Services Delivery – Japan leads all PS delivery motions (MOST, Implementation, Advisory, and TAM) and manages Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with high autonomy to tailor global programs to the Japanese market. The role is the primary escalation and decision authority for Japan and contributes to global Professional Services outcomes while evolving programs to reflect regional expectations and growth needs. Responsibilities include people leadership and talent development, setting high standards, coaching practitioners to be trusted advisors, and partnering with People leadership on hiring, performance, and succession. It also owns regional capacity planning and delivery readiness, supports revenue growth through delivery excellence, identifies where global programs require regional adaptation, and collaborates cross-functionally with Sales, Customer Success, Product, and partners while maintaining quality. Required: 8+ years in Professional Services, Consulting, or Enterprise SaaS; proven experience leading senior practitioners, strong delivery governance and autonomous operation in fast-changing environments, and fluency in English and Japanese; preferred: PS leadership experience in Japan, familiarity with high-touch enterprise delivery, ability to adapt global programs to local needs, and an AI-first mindset; plus details on benefits and company culture.

The Customer Support team at Miro helps customers quickly resolve issues with empathetic, proactive, enterprise-grade service, and the Sydney hub plays a major role in APAC coverage and global support. The role is opening to grow the team in the region (including Japan), offering multilingual support, a comprehensive onboarding, and a hybrid work model with two days per week in the Sydney CBD hub and flexibility to work from home. You will critically analyze and respond to inquiries about using or administering Miro, proactively ensure the stability of major functions with product and engineering, become a Miro expert, and lead or participate in projects to improve support and processes. Requirements include 1-3 years in a customer-facing role (SaaS is a major plus), native or JLPT N1-level Japanese with high Keigo and fluent English, strong troubleshooting and communication skills, a proactive customer-journey mindset, and a collaborative, team-player attitude. What’s in it for you is a global benefits package (equity, wellbeing, equipment allowance, and a Learning & Development stipend), a diverse and inclusive culture, and the opportunity to contribute to Miro’s mission of empowering teams to create the next big thing, with Recruitment Privacy Policy governing applicant data.

Miro's Source-to-Pay team is a collaborative, fast-moving group responsible for spend management, third-party risk mitigation, and support across Sourcing, Procurement, AP, and T&E, with a culture rooted in continuous learning and growth. The Category Manager role is strategic and results-oriented, serving IT, Marketing, and Professional Services as the go-to partner throughout the full sourcing lifecycle to drive high-impact negotiations and a scalable supplier ecosystem. Key responsibilities include developing category strategies for IT, Marketing, Travel, and Professional Services; leading end-to-end RFP processes; building trusted internal partnerships; negotiating complex terms and SLAs; and collaborating cross-functionally with Legal, Security, Finance to ensure compliant, efficient sourcing. Requirements include proven category management experience in IT, Marketing, or Professional Services; strong negotiation and supplier relationship management; a data-driven analytical mindset; excellent verbal and written communication; and adaptability to fast-paced, multi-time-zone work. Perks include a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend), a focus on belonging and diversity, and information about location-specific benefits alongside recruitment privacy policies.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for AI innovation. The Backend Engineer role involves designing, building, and maintaining backend services for model training, inference, and experimentation, plus tooling and data pipelines to support tens of millions of users. Requirements include 4+ years of backend experience, proficiency with Python, Java, or Kotlin, experience designing scalable services, familiarity with modern AI providers, ML Ops, CI/CD, observability, and a product-focused mindset. Benefits include equity, wellbeing support, a work-from-home equipment allowance, a learning stipend, and a diverse team, with location-specific details available on the benefits board. Miro emphasizes belonging and inclusion, describes its recruitment privacy practices, and invites applicants to learn more about life at Miro through various company channels.

The Renewals team at Miro is a globally distributed group responsible for all subscription renewals and is looking for a Renewals Manager to own the renewal journey for Enterprise and Mid-Market customers in the DACH region. The role requires acting as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, driving end-to-end renewals from initiation to close, and maintaining 120-day forecasts with clean CRM data. Requirements include 3+ years in renewals, account management, or SaaS, proven churn mitigation in complex enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter. The position offers global benefits (equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend) and a diverse, collaborative culture, with location-specific benefits detailed in Miro’s benefits board. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, founded in 2011, employing more than 1,600 people across 13 hubs, emphasizing belonging, inclusion, and teamwork, and noting that applicant data is handled per the Recruitment Privacy Policy.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, comprising strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise clients to maximize business value by acting as a fractional strategic advisor who guides workflow optimization, drives AI-powered adoption, and embeds Miro into customers’ innovation operating models. Responsibilities include guiding Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and usage to deepen adoption of core and emerging AI features, and enabling scaling through change management and Centers of Excellence. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead workflow optimization and change management, data-driven analytics, executive-level facilitation, and native-level Japanese with business English (Japanese market experience is advantageous). Benefits include equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, in a diverse, collaborative culture that aims to empower teams to create the next big thing.

Miro is hiring an AI Technical Architect to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes, aligning with our team’s mission to empower go-to-market efforts and our vision of turning customers’ vision into velocity. In this role you will lead customer discovery sessions, design and implement AI-driven solutions (intelligent templates, agents, summarization tools, and custom GPT integrations), and serve as a trusted advisor on AI solution architecture, data privacy, API usage, and model performance monitoring while guiding onboarding and change management. You’ll bridge Customer Success, Product, and Engineering to influence the roadmap, partner with CS and Account Managers to ensure successful onboarding and measurable adoption, run enablement sessions, and contribute to documentation and scalable assets for repeatable AI engagements. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on AI experience (LLMs, prompt engineering, and agent frameworks like LangChain or AutoGPT), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs and low-code automation, and a strong ability to communicate complex AI concepts to non-technical audiences while prioritizing data privacy and enterprise safety. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes belonging, collaboration, and an inclusive, diverse culture with global opportunities; recruitment privacy is managed in line with policy.

The Senior Manager, Professional Services Delivery – Japan will lead all PS delivery motions (MOST, Implementation, Advisory, and TAM) and oversee teams of Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with high autonomy to tailor global programs to the Japanese market. This role is a key global PS contributor and the primary escalation and decision authority for Japan, responsible for evolving programs to reflect local expectations, culture, and growth needs while developing a strong local leadership bench. Key responsibilities include regional capacity planning and delivery readiness, supporting renewals and expansions through delivery excellence, cross-functional collaboration with Sales, Customer Success, and Product, and adapting global programs to regional realities. Required: 8+ years in professional services or enterprise SaaS, experience leading senior practitioners, strong governance and escalation skills, ability to operate autonomously in fast-changing environments, and fluency in English and Japanese; Preferred: prior PS leadership in Japan, experience with high-touch enterprise delivery, adapting global programs, and an AI-first mindset. Miro offers a global benefits package, a diverse and inclusive culture, and emphasizes its mission to empower teams, along with information about its recruitment privacy policy.

The Customer Support team's mission is to help customers quickly solve problems and use Miro effectively, delivering high-quality, empathetic service and proactively thinking ahead to solutions while building enterprise-grade support skills. The Sydney team plays a major role in supporting the Asia Pacific region and ensuring global coverage across five hubs through collaborative teamwork to win as a world team. The role is expanding to meet regional demand (including Japan), working with a diverse, multilingual global team to expand support while developing troubleshooting, technical, problem-solving, and communication skills via email, chat, and occasional calls, with a comprehensive onboarding program. Mironeers work in a hybrid model (2 days per week in the Sydney CBD hub) with a preference for candidates living in Sydney to participate in hub activities, though working from home is flexible when needed. Requirements include 1-3 years in customer-facing roles (SaaS a plus), native or JLPT N1 Japanese (with high Keigo proficiency) and fluent English, strong troubleshooting and communication abilities, a proactive, accountable, team-oriented mindset, and the role offers benefits such as equity, wellbeing, equipment allowance, an L&D stipend, plus Miro’s commitment to diversity, inclusion, and recruitment privacy policy.

Miro’s Source-to-Pay (S2P) Team is a collaborative, growth-minded group that helps manage spend, mitigate third-party risk, and provide world-class support across Sourcing, Procurement, Accounts Payable, and Travel & Expenses, serving as the strategic bridge between business needs and a global supplier network while aiming to maximize value, quality, and compliance. The Role is for a strategic Category Manager who will partner with internal units—IT, Marketing, Travel, and Professional Services—to navigate the full sourcing lifecycle, lead high-impact negotiations, and build a supplier ecosystem that scales with Miro’s rapid growth. Key responsibilities include developing and executing category strategy for IT, Marketing, Travel, and Professional Services; leading end-to-end RFPs from requirements through market research to contract execution; building trusted partnerships; master negotiating complex terms and SLAs; and driving continuous, data-informed improvements. Candidates should have proven category management experience in IT, Marketing, or Professional Services, strong negotiation skills, an analytical mindset, excellent communication, and the adaptability to manage multiple priorities across different time zones. Miro offers a global benefits package (equity, wellbeing, work-from-home equipment allowance, and an annual Learning & Development stipend) and a diverse, inclusive culture focused on belonging, collaboration, and empowerment, with recruitment privacy policies in place.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases, establishing a robust foundation for responsible and rapid AI innovation across the product. The Backend Engineer role focuses on designing, developing, and maintaining backend services for model training, inference, and experimentation, building tooling for reliability and speed, shaping scalable architecture, and creating data pipelines for AI insights. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, designing scalable services, familiarity with modern AI providers, CI/CD and observability, ML Ops, and knowledge of AI/ML concepts like model training and evaluation metrics. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, and a culture that emphasizes belonging and collaboration. Miro is a visual workspace for distributed teams with over 100 million users and 250,000 companies, founded in 2011 with 1,600+ employees across 13 hubs; the company promotes a diverse and inclusive environment and handles applicants' data under its Recruitment Privacy Policy.

Miro’s Renewals organization is global and handles all subscription renewals, and they’re looking for a Renewals Manager to own relationships with Enterprise and Mid-Market customers in the DACH region. The role requires driving the end-to-end renewal journey from initiation to close, acting as a T-shaped partner across functions, collaborating with Account Executives and Customer Success, maintaining 120-day forecasts, and ruthlessly simplifying renewal processes for high-velocity execution. Qualifications include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex enterprise environments, strong negotiation skills with intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on Miro’s benefits board. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, a diverse and inclusive culture focused on collaboration and belonging, and a Recruitment Privacy Policy governing applicant data.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Key responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, technology optimization via platform health and adoption analytics, and change management and scaling with Centers of Excellence and governance, plus strategic alignment through QBRs and ROI-focused reporting. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency, ability to lead workflow optimization and change management, expertise in analytics, exec-facing facilitation, and native-level Japanese with business English; Japanese market experience is highly advantageous. In return, Miro offers equity, wellbeing benefits, a WFH equipment stipend, learning and development support, and a diverse, inclusive culture, with location-specific benefits available on the Global Miro benefits board.

Miro is hiring an AI Technical Architect to support strategic customers in designing and deploying AI solutions that elevate collaboration and deliver measurable business value, serving as a trusted advisor and technical lead from discovery through onboarding and implementation. The role requires leading customer discovery on AI use cases, data sources, and automation opportunities; designing and implementing AI-driven features (templates, agents, summarization, and custom GPT integrations); and guiding AI solution architecture with attention to data privacy, API usage, and model performance monitoring. You’ll bridge Product, Engineering, and Customer Success to influence the roadmap, enable successful onboarding and adoption, run enablement sessions for diverse audiences, and develop scalable assets and documentation for repeatable AI engagements. Requirements include 6+ years in technical consulting or solution architecture, hands-on AI experience with LLMs, prompt engineering, and agent frameworks; familiarity with AI tooling/APIs (OpenAI, Hugging Face, Vertex AI); experience designing AI agents/workflows with LangChain, CrewAI, or AutoGPT; REST APIs and low-code/no-code automation are a plus; and strong communication, strategic, privacy, and safety focus. Miro offers global benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, and emphasizes belonging, diversity, and inclusion with resources about life at Miro and recruitment privacy policy.

The Senior Manager, Professional Services Delivery – Japan is the senior PS leader for Japan, responsible for all PS delivery motions (MOST, Implementation, Advisory, and TAM) and for leading Innovation Architects, Technical Architects, AI Technical Architects, Implementation Consultants, and Technical Account Managers with autonomy to tailor global programs to Japanese market expectations. Key duties include people leadership and talent development, setting high engagement standards, capacity planning and delivery readiness, supporting renewals and expansion, and serving as the primary escalation and decision authority for Japan, while collaborating closely with Sales, Customer Success, Product, and partners. In the first 6–12 months, success means trusted, stable delivery across Japan with strong customer feedback, a high-performing local team with clear growth paths, effective adaptation of global programs to regional realities, and strong alignment with Sales and CS. Required experience includes 8+ years in Professional Services, Consulting, or Enterprise SaaS, proven leadership of senior practitioners, strong governance and escalation skills, autonomous work in fast-changing environments, and fluency in English and Japanese; preferred experience includes leading PS teams in Japan, familiarity with high-touch enterprise delivery, adapting global programs to local needs, and an AI-first mindset. The role sits within Miro’s mission to empower teams, emphasizing a diverse, inclusive culture with global benefits, learning opportunities, and a Recruitment Privacy Policy governing applicant data.

The Customer Support team at Miro aims to help customers solve problems quickly with empathetic, proactive service and deliver enterprise-grade support across the Asia Pacific region from the Sydney hub. The role is expanding to cover the Japan market and offers a diverse, language-inclusive environment with native/JLPT N1-level Japanese and English, plus a hybrid work model with two days per week in the Sydney CBD hub. You will analyze and respond to inquiries about using or administering Miro, proactively ensure the stability of major functions with product and engineering, become a daily product expert, and lead cross-functional projects to improve support and processes. Requirements include 1-3 years in a customer-facing role (SaaS is a major plus), bilingual Japanese N1 and fluent English, strong troubleshooting, proactive mindset, accountability, and teamwork. Perks include global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, alongside a culture that emphasizes belonging, diversity, collaboration, and a Recruitment Privacy Policy for applicants.

Miro’s Source-to-Pay (S2P) Team is a collaborative, growth-minded group that manages spend, mitigates third-party risk, and provides world-class support across Sourcing, Procurement, AP, and T&E, acting as the strategic bridge between business needs and the global supplier network to fuel innovation while upholding quality and compliance. The Role of Category Manager is to be the strategic partner for IT, Marketing, Travel, and Professional Services, leading end-to-end sourcing, high-impact negotiations, and building a scalable supplier ecosystem aligned with Miro’s rapid growth. You’ll develop comprehensive category strategies, own the full RFP process from requirements to contract execution, build strategic partnerships with internal stakeholders, and drive continuous improvement and data-driven, cross-functional alignment with Legal, Security, Finance, and others. You’ll need proven category management experience in IT/Marketing/Professional Services, strong negotiation skills, an analytical mindset to identify savings, exceptional communication to influence across levels, and adaptability to a fast-paced, multi-timezone environment. Perks include a global benefits package with equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture; Miro is a visual workspace for innovation with a mission to empower teams, and it highlights its recruitment privacy policy and global presence.

Technical Account Managers act as an extension of customers, partnering with agents, admins, IT teams, CX Directors and Executives to craft strategies that drive customer and employee experience, while guiding methodologies for implementation rather than performing the implementations themselves. They begin by understanding the customer’s business strategy and, with Zendesk Success and Account Executives, analyze how the product is used across use-cases, configurations, integrations and apps. The role is hybrid, offering remote work with a weekly in-office presence to balance collaboration and perks. Day-to-day duties include establishing relationships across CX teams, documenting the customer’s CX ecosystem, delivering Zendesk capability demos for quick wins, owning the Premier Enterprise offering with a Customer Technical Roadmap, conducting operational reviews, coordinating Zendesk resources, ensuring robust issue-resolution plans, and voicing the customer’s needs to Zendesk product teams. Requirements include fluent English, excellent communication and presentation skills, knowledge of CX products (ideally Zendesk), SaaS implementations and API/workflows experience, 5+ years of technical experience, a proactive, collaborative, customer-facing background as a technical lead, and the ability to thrive in a matrix environment, with Zendesk highlighting a hybrid, inclusive culture that emphasizes diversity, equal opportunity, AI screening, and accommodations for disabilities, managed by the hiring manager.

Zendesk is hiring a Senior Product Designer for the Knowledge team to define a systems-oriented vision for a best-in-class knowledge platform that powers AI-driven self-service and rethinks the Help Center for the AI era, collaborating with product managers, engineers, content designers, and researchers. The role emphasizes designing end-to-end experiences, including interaction models, flows, wireframes, and high-fidelity mockups, and involves presenting and defending design solutions to partners and senior executives. You will work primarily with teams in Poland, Denmark, and Portugal, with distributed colleagues across EMEA, AMER, and APAC. Requirements include 5+ years of SaaS design, 2+ years in designing Content Management Software or integration systems, experience with LLM integrations and AI feature workflows, and the ability to operate in a technical environment with rapid prototyping. Benefits include ownership of projects, flexible hybrid work, growth opportunities, and Zendesk’s commitment to diversity and inclusion; applicants must submit a portfolio link, and AI may be used to screen applications with accommodations available upon request.

Zendesk is hiring an Inbound Sales Development Representative to join its Sales team and qualify leads for a fast-paced SaaS environment. Responsibilities include promptly following up on leads (trial, demo, contact form), conducting qualification calls, creating opportunities in Salesforce, and scheduling meetings with Account Executives, while promoting a positive team atmosphere and hitting weekly/monthly quotas. Requirements focus on active listening, multitasking and time management, excellent verbal and written communication, adaptability to change, a passion for sales and technology, and being a goal-oriented team player. Desired qualifications include a bachelor’s degree, transferable sales or customer-facing experience, and a history of meeting monthly targets. Compensation features an hourly OTE of $32.69-$49.04 with a 70/30 base/commission split (plus potential bonuses/benefits), plus a hybrid work arrangement requiring some in-office presence; Zendesk also stresses diversity and inclusion, AI screening, and accommodations as needed.

Zendesk is seeking an SMB Account Executive with B2B SaaS sales experience to grow the SMB base by pursuing new opportunities, closing deals of varying sizes, and building cross-functional relationships to drive revenue aligned with customers’ goals. Responsibilities include driving top-line growth through new customer acquisition and account expansion, nurturing relationships for high satisfaction and retention, cross-selling to existing customers, using data and adoption history to prospect and retain, articulating Zendesk’s benefits, leading competitive sales cycles, maintaining a robust Salesforce pipeline, and delivering accurate forecasts while exceeding goals. Qualifications include a BA/BS or equivalent, at least 2 years of B2B/SaaS sales or solution engineering experience with a proven track record of exceeding targets, experience managing multi-level customer relationships, strong presentation, negotiation, and closing skills, solid prospecting abilities, an entrepreneurial mindset, industry knowledge, excellent organizational and multitasking skills, territory planning experience, and familiarity with Salesforce and Clari. The role adopts a Hybrid work model with partial in-office requirements (schedule set by the manager) to foster connection and collaboration while providing remote flexibility, reflecting Zendesk’s focus on delivering exceptional customer experiences and human connections. Zendesk is an equal opportunity employer committed to global diversity, equity, and inclusion; AI screening may be used in candidate evaluation; accommodations for applicants with disabilities or disabled veterans are available upon request.

- Atlassian offers flexible work options and can hire in any country where it has a legal entity. - The role reports to the Head of Teamwork Collection Finance and seeks a seasoned finance professional to drive financial strategy and AI monetization for the Teamwork Collection in partnership with executive leadership. - It is a business-critical position that collaborates with the executive team and cross-functional leaders across Product, Engineering, Finance, and Sales to provide thought leadership and align financial goals with Atlassian’s strategic vision. - Responsibilities include co-designing pricing, packaging, and monetization models for the Teamwork Collection (Jira, Confluence, Loom) and delivering integrated end-to-end financial planning to drive long-term top-line and bottom-line growth. - The role supports Atlassian’s path to $10 billion in revenue and sustained GAAP profitability, contributing to the Work Management portfolio and key transformations such as Enterprise Cloud, AI, and System of Work.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever it has a legal entity. - The role reports to the Head of Teamwork Collection finance and seeks a seasoned finance professional to drive financial strategy for the Teamwork Collection, including AI monetization, in partnership with executive leadership and aligned with Atlassian’s strategic vision. - You will work with executives across Product, Engineering, Finance, and Sales to develop and communicate financial priorities and to shape pricing and packaging for the Teamwork Collection suite (Jira, Confluence, Loom), including long-term AI monetization strategies. - Atlassian aims for $10 billion in revenue and sustained GAAP profitability, and this role is crucial to achieving milestones across the Work Management portfolio and company-wide transformations such as Enterprise Cloud, AI, and System of Work. - Responsibilities include driving financial strategy and end-to-end planning, monitoring market trends, and partnering to evaluate topline and bottom-line performance and investments to drive long-term growth across the Teamwork Collection.

Atlassian supports flexible work arrangements and hires in any country with a legal entity, with this role being remote and located in the UK or Poland to coordinate with the team. The EDO Manager, Mid Market EMEA is a people management position within revenue operations reporting to the Sr. EDO Manager, EMEA, leading Enterprise Deal Managers for high-touch enterprise deals. They are responsible for guiding the quote-to-cash process across all Atlassian products, ensuring efficient deal execution and effective deal structures for customers and partners. The role includes providing strategic deal advisory to sales, finance, and legal, mentoring junior analysts, and leading cross-functional projects to improve deal operations and commercial outcomes. It also involves operationalizing new products and pricing changes, ensuring client-facing documents comply with GDPR, revenue recognition, and SOX, and collaborating with product management and revenue operations teams.

Atlassian supports flexible work arrangements and can hire people in any country where it has a legal entity, but this remote role requires the candidate to be located in the UK or Poland to coordinate with the EMEA teams. The company is on a mission to help customers compete in the modern digital economy and has built a multi-billion-dollar, fast-growing software business with hundreds of partners and millions of users. This is a people management role in Revenue Operations: the EDO Manager, Mid Market EMEA, will lead a team of Enterprise Deal Managers supporting high-touch enterprise deals and report to the Sr. EDO Manager, EMEA. Key responsibilities include building and managing the team through the quote-to-cash process, ensuring efficient deal execution and favorable deal structures, providing strategic advisory to sales, finance, and legal, and mentoring junior analysts while driving cross-functional projects to improve deal operations. The role also requires operationalizing new products or pricing changes, collaborating with product management and revenue operations, and ensuring all client-facing documents comply with policies and regulations such as GDPR, revenue recognition, and SOX.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in countries where it has a legal entity, giving employees control over family and personal priorities. The company is seeking a Pre-Sales Solutions Engineer for enterprise, to be a product expert in the sales cycle, solve customers’ hardest business problems with Atlassian products, and help close enterprise deals. The role sits within a team serving 250,000+ customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling, cross-product solutions, and a collaborative “play as a team” culture. Key responsibilities include partnering with sales, partners, and executives on transformation deals, building C-level relationships, discovering customer pain points, mapping needs to Atlassian offerings, expanding cross-product opportunities, and delivering compelling value-based demonstrations. The role also involves guiding customers’ technical needs, collaborating with account executives, coordinating with cross-functional teams, collecting product feedback and competitive intelligence, and continually updating knowledge of products, solutions, and sales processes.

Atlassian offers flexible work options—office, home, or a hybrid—while hiring in any country where it has a legal entity, supporting employees’ family and personal goals. The company emphasizes value selling and a collaborative culture where employees work with Atlassian, not for Atlassian. They are recruiting a Pre-Sales Solutions Engineer for enterprise, focusing on product expertise in the sales cycle to solve customers’ hardest business problems and help close deals. The role involves partnering with sales teams, partners, and large accounts on multi-million-dollar transformation deals, engaging C-level executives, conducting customer discovery, identifying cross-product opportunities, and mapping customer needs to Atlassian solutions. Additional responsibilities include delivering compelling value-based demonstrations, guiding technical requirements to gain buy-in, forging strong partnerships with account executives, leading cross-functional teams, and collecting product feedback and competitive intelligence to influence product development, with a commitment to continuous learning.

Atlassian offers flexible work options and hires globally wherever it has a legal entity, enabling employees to balance family and personal priorities. They are seeking a Pre-Sales Solutions Engineer for enterprise customers who will be a product expert in the sales cycle and help solve the hardest business problems with Atlassian solutions. The enterprise team serves over 250,000 customers—including NASA, IBM, Hubspot, Samsung, and Coca-Cola—focusing on value selling and demonstrating how Atlassian products unlock enterprise outcomes, with a culture built on collaboration and “play as a team.” Key responsibilities include partnering with sales, partners, and executives on multi-million dollar deals, conducting customer discovery, identifying cross-product opportunities, delivering compelling value-based demos, and guiding technical needs. Additional duties involve gathering product feedback and competitive intelligence, advocating for internal development, supporting cross-functional teams, and continuously learning to advance knowledge of Atlassian’s offerings and sales processes.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in every country where it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for enterprise who will be a product expert in the sales cycle, solve customers’ hardest business problems with Atlassian solutions, and help close enterprise deals. The team serves over 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes value selling, showcasing how product combinations transform businesses, all within a collaborative culture where employees “work with Atlassian, not for Atlassian.” Responsibilities include partnering with sales on multi-million-dollar transformation deals, engaging C-level executives, conducting customer discovery, mapping needs to Atlassian products, identifying cross-product opportunities, and delivering compelling pre-sales demonstrations. The role also involves forging strong partnerships with account executives, supporting cross-functional teams, collecting product feedback and competitive intelligence, and continuously learning to advance pre-sales and product knowledge.

Atlassian offers flexible work options and hires worldwide wherever it has a legal entity. It is seeking a Pre-Sales Solutions Engineer for enterprise sales to be a product expert, solve customers’ hardest business problems, and help close deals. The team emphasizes value selling, a collaborative culture of “play as a team,” and targets enterprise customers with opportunities in cloud and AI. Responsibilities include partnering with sales and executives on transformation deals, conducting customer discovery, mapping needs to Atlassian products, identifying cross-sell opportunities, and delivering compelling value-based demos while guiding technical requirements. Additional duties involve building executive relationships, coordinating with cross-functional teams, documenting product feedback and competitive intelligence, advocating for internal product development, and continuously updating knowledge through learning.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes a diverse, inclusive culture and operates as a hybrid workplace with remote and office options. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving more than 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. Lucidchart is currently seeking an associate event manager to support its global marketing events program, coordinating trade shows, regional and global customer events, and handling logistics, inventory, budgets, vendors, and cross-functional collaboration. Requirements include 2+ years of event experience, the ability to thrive in a fast-paced, detail-oriented environment, and a willingness to do whatever it takes to ensure event success, with a Bachelor’s Degree preferred.

Miro's Canvas Backend team is seeking a Backend Engineer to help build the platform that enables new canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps, delivering a powerful, stable, high-performance foundation for future innovation. You will design and implement high-quality, scalable backend solutions with concurrency and fault tolerance in mind, own important parts of the codebase, and collaborate across Miro to provide well-defined interfaces on Canvas model data. Responsibilities include creating technical designs and self-documented code, optimizing performance and scalability, designing flexible but stable data access patterns (APIs, events), and taking long-term ownership for features and subsystems while writing exception-safe mission-critical code. Required qualifications include 5+ years of backend development experience, proficiency with Java 17, Kotlin and Spring, 4+ years building robust, high-scale distributed systems, experience with REST and WebSockets, familiarity with AWS, knowledge of Apache Kafka or equivalent messaging, and solid multithreading in Java. The role offers global benefits (equity, wellbeing stipend, equipment allowance, and an annual Learning & Development stipend) and a diverse, inclusive culture at Miro, a company with 100M+ users and 1,600+ employees, plus location-specific benefits and a Recruitment Privacy Policy.

The Canvas Backend team at Miro builds the platform for canvas content and lays the foundation for real-time and asynchronous collaboration, enabling product teams to unlock new use cases and innovations. The Backend Engineer will own critical code, design scalable, high-performance, fault-tolerant solutions, and collaborate across teams to provide stable interfaces and data contracts for the Canvas model. Responsibilities include high-quality technical design and code, performance optimizations, flexible yet stable APIs/events, long-term feature ownership, and exception-safe mission-critical code. Requirements are 5+ years of backend experience; Java 17, Kotlin, Spring (+Spring Boot); 4+ years building robust distributed systems; REST and WebSockets; familiarity with AWS and high-load SaaS; Apache Kafka or equivalent messaging; and strong multithreading in Java. Perks include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse and inclusive culture, and Miro’s mission to empower teams to create the next big thing.

Miro is hiring a Backend Engineer for the Canvas Backend team to build the platform for canvas content and support real-time and asynchronous collaboration between the Board Server and collaboration apps. The role involves designing and writing high-quality, scalable, and fault-tolerant code, optimizing performance, creating stable data access patterns and APIs, owning features long-term, writing exception-safe code, and collaborating across teams to improve the product and architecture. Requirements include at least 5 years of backend experience, proficiency with Java 17, Kotlin and Spring, 4+ years building high-scale distributed systems, REST and WebSockets, AWS familiarity, knowledge of high-load SaaS architecture and Kafka, and strong multithreading in Java. Benefits include equity, wellbeing benefits, a home-office equipment allowance, an annual Learning & Development stipend, with location-specific variations, and a diverse, supportive team culture. About Miro: a visual workspace platform used by over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing belonging and inclusion, and noting a Recruitment Privacy Policy.

Miro’s Canvas Backend team is looking for a Backend Engineer to help build the platform that enables canvas content, supports real-time and asynchronous collaboration, and provides interfaces between the Board Server and Collaboration apps. The role involves owning critical parts of the codebase, designing scalable and fault-tolerant systems, implementing flexible data access patterns, and collaborating across teams to improve the Canvas model data interfaces. Requirements include 5+ years of backend development with Java 17, Kotlin, and Spring, 4+ years building robust distributed systems in production, REST and WebSockets proficiency, AWS familiarity, Kafka or equivalent messaging, and strong Java multithreading knowledge. What’s in it for you: a global benefits package (equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend) plus growth opportunities and a diverse, collaborative team, with location-specific benefits. About Miro: a visual workspace platform with 100M+ users and 250,000 companies, 1,600+ employees in 13 hubs, committed to belonging, collaboration, and inclusivity, and guided by a Recruitment Privacy Policy for applicants.

Miro’s Canvas Backend team is hiring a Backend Engineer to enable canvas content and collaboration features, providing the platform for real-time and asynchronous teamwork. The role focuses on designing and implementing scalable, high-performing, fault-tolerant systems, owning important code, and collaborating across teams to define interfaces for Canvas data. Requirements include 5+ years of backend development, Java 17/Kotlin/Spring experience, 4+ years building robust distributed systems, REST and WebSockets, familiarity with AWS, Kafka, and strong Java multithreading knowledge. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations. Miro emphasizes belonging, diversity, and inclusion, invites applicants to join and grow, and states that personal data is handled under its Recruitment Privacy Policy.

The Canvas Backend team at Miro builds the platform for canvas content and supports real-time and asynchronous collaboration, enabling new use cases and forming the foundation for interactions between the Board Server and Collaboration apps. The Backend Engineer role seeks someone with strong software engineering experience, a readiness to drive change and experimentation, the ability to handle high loads and scale, and who will own important parts of the code while defining extensible interfaces on Canvas data. Responsibilities include designing high-quality technical designs and code, building scalable, high-performing solutions with concurrency and fault tolerance, optimizing performance, establishing flexible yet stable data access patterns and contracts (APIs, events), taking long-term ownership of features, writing exception-safe critical code, and collaborating across Miro to improve products and practices. Requirements are 5+ years of backend development experience, proficiency with Java 17, Kotlin and Spring, 4+ years building robust distributed systems in production, REST and WebSockets, AWS familiarity, knowledge of high-load SaaS and Kafka or equivalent messaging systems, and strong multithreading concepts in Java. Miro offers a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, emphasizes diversity and inclusion and belonging, and presents itself as a visual workspace serving over 100M users with a collaborative culture.

Miro’s Canvas Backend team is hiring a Backend Engineer to build the platform for canvas content and underpin real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires 5+ years of backend development, 4+ years in robust, high-scale distributed systems, and proficiency with Java 17, Kotlin, Spring/Spring Boot, REST, WebSockets, AWS, Kafka, and Java multithreading. You’ll design high-quality technical designs and self-documented code, implement scalable and high-performing solutions with concurrency and fault tolerance, optimize performance, and own long-term features and data access contracts (APIs/events). Responsibilities include exception-safe mission-critical code, cross-team collaboration to improve product and engineering practices, and taking ownership of important subsystems. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and a learning stipend) and emphasizes diversity, inclusion, collaboration, and a mission to empower teams to create the next big thing.

We’re looking for a Backend Engineer to join Miro’s Canvas Backend team, building the platform that enables canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role involves delivering high-quality designs and code, creating scalable and fault-tolerant solutions, optimizing performance, designing stable data access patterns and APIs/events, owning features long-term, and collaborating across teams to improve product and engineering practices. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, proficiency with REST and WebSockets, AWS familiarity, Kafka or similar messaging, and strong Java multithreading knowledge. Benefits feature equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse team and location-specific variations. About Miro: a visual workspace platform for distributed teams with 100M users, a culture focused on belonging, inclusion, and collaboration, and a Recruitment Privacy Policy describing how applicant data is handled.

The Canvas Backend team at Miro is seeking a Backend Engineer to build the platform for canvas content, support real-time and asynchronous collaboration, and enable communication between the Board Server and Collaboration apps to empower product teams and future innovation. The role requires strong software engineering experience, willingness to drive change, ability to handle high load and scale, ownership of key code areas, and collaboration across Miro to define extendable interfaces for Canvas data. You’ll design and implement high-quality, self-documented code and scalable, high-performing solutions with concurrency and fault tolerance, optimize performance, and establish flexible but stable data access patterns and contracts (APIs, events) with long-term ownership. Requirements include 5+ years of backend experience (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, proficiency with REST and WebSockets, familiarity with cloud architectures (AWS preferred), knowledge of high-load SaaS and Kafka or equivalent messaging, and Java multithreading expertise. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, all within a diverse and collaborative culture; Miro also notes recruitment privacy and location-specific benefits.

Miro’s Canvas Backend team is hiring a Backend Engineer to power the platform that enables canvas content and supports real-time and asynchronous collaboration across product teams. The role involves owning key parts of the code, delivering scalable, high-performance solutions with fault tolerance, and collaborating across teams to provide well-defined interfaces and data contracts for the Canvas model. Requirements include at least 5+ years of backend development, 4+ years building robust distributed systems, proficiency with Java 17, Kotlin, Spring/Spring Boot, REST and WebSockets, AWS, Kafka or similar messaging, and strong multithreading knowledge. Benefits include a global package with equity, a wellbeing benefit, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, collaborative environment and location-specific perks. About Miro: a visual workspace for distributed teams with over 100M users and 250,000 companies, 1,600+ employees in 13 hubs worldwide, with a focus on belonging and inclusion and a Recruitment Privacy Policy for applicant data.

At Atlassian, employees can work from an office, home, or a hybrid setup, and the company hires in any country where it has a legal entity to support personal priorities. DX’s Solutions Engineering Team is seeking a Solutions Architect to be the technical authority for enterprise customers and to drive adoption and long-term growth of the DX product. The role is UK-based and involves leading all post-sales technical implementations, onboarding, complex integrations, and system architecture to ensure a smooth transition from evaluation to production. You will lead technical deep-dives to map the DX platform into clients’ workflows, design custom solutions and integrations using the DX APIs, and provide consultative guidance on deployment and engineering processes. You’ll also act as a trusted advisor on best practices, collect feedback to inform the product roadmap, and collaborate with Product and Engineering to address friction points.

At Atlassian, employees can choose to work in an office, from home, or a combination, and the company hires in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a UK-based Solutions Architect to drive successful adoption and long-term growth of the DX product (getdx.com) for enterprise customers. The role serves as the technical authority after the sale, partnering with Customer Success Managers to lead post-sales technical implementation, onboarding, complex integrations, and system architecture. Responsibilities include leading technical deep-dive sessions to map DX into a customer’s workflows, designing tailored integrations, and providing consultative guidance on deployment, analytics, and developer experience. A key part of the role is capturing feedback from customers to inform the product roadmap and acting as a trusted advisor on engineering practices and organizational transformation.

Atlassian supports flexible, distributed-first work with virtual interviews and onboarding, but this role requires you to be located in Singapore. They’re hiring a Solutions Engineer ITSM/ESM to expand Atlassian’s APAC team and business. The role involves working with enterprise sales teams and channel partners to understand customer needs and navigate winning sales cycles through value-based demonstrations, POCs, and closing deals. You’ll work with cross-functional teams to drive the customer journey, investigate client pain points, and map business and technical requirements to Atlassian capabilities. You’ll also partner with sales management to align account plans with customer outcomes and collaborate with product management to collect feedback and advance Atlassian’s product line.

Figma is hiring a full-time attorney to advise on commercial and technology matters and help close contracts with customers and partners, with work location either at a US hub or remotely in the United States. You will draft, review, and negotiate a broad range of agreements; support the partnerships team; help design and implement legal policies; and guide go-to-market contracting strategy to manage risk. Requirements include a JD and license in at least one state, 4+ years of relevant experience with commercial/technology and partnership agreements, a collaborative and fast-paced work style, and understanding of privacy issues, with AI experience a plus. Compensation features an annual base salary range of $149,000–$288,000 plus equity and benefits; remote roles are localized to 80–100% of the range, with additional incentives and bonuses, and Figma is an equal opportunity employer offering accommodations. The posting also notes a growth mindset, invites applicants even if their background isn’t an exact match, and states that candidate data will be processed under Figma’s Candidate Privacy Notice, with camera-on interviews and in-person onboarding.

Figma is expanding its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. They’re hiring a full-time attorney with strong commercial and technology experience to join the legal team, working cross-functionally to close contracts with customers and partners from US hubs or remotely in the United States. Responsibilities include drafting, reviewing, and negotiating a wide range of agreements with sales and partnerships, helping design and implement legal policies, and advising on legal risks for go-to-market contracting. Requirements include a J.D. and bar in at least one state, 4+ years of relevant experience (commercial, tech, and partnership agreements), a collaborative approach, comfort in a fast-paced environment, and understanding of privacy in commercial transactions; experience with AI is a plus. The role offers a base salary range of $149,000–$288,000 plus equity and comprehensive benefits, with localized pay for remote roles, plus equal opportunity and accommodations, and a candidate privacy notice governing data handling.

Figma is expanding its team to make design accessible and to help teams collaborate in real time from anywhere in the world. The GTM Systems Analyst role focuses on optimizing, scaling, and governing Salesforce to support cross-functional teams, acting as a trusted advisor on CRM automation, reporting, and process design. Responsibilities include being the primary Salesforce contact across multiple departments, triaging inquiries, standardizing workflows, partnering with developers on enhancements, maintaining data integrity, driving adoption, and balancing daily support with strategic projects. Requirements include 3+ years as a Salesforce Administrator in a sales/revenue organization, hands-on Salesforce configuration experience (objects, flows, reports, dashboards), CPQ/Revenue Cloud experience, knowledge of data architecture and SOQL/SQL, and the ability to manage multiple projects and document processes, with certifications and SCRUM/agile experience a plus. Figma offers a base salary range with equity and comprehensive benefits, pay localization for remote roles, and is an equal opportunity employer that provides accommodations; candidates must keep cameras on during video interviews and onboarding is in person.

Figma is growing its team of creatives and builders to make design accessible to all, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. The GTM Systems Analyst will optimize, scale, and govern Salesforce to support Sales, Customer Experience, Marketing, Legal, Product, and Finance, acting as a trusted advisor on CRM automation, reporting, and process design. Responsibilities include serving as the primary Salesforce contact across functions, triaging and resolving inquiries, standardizing workflows, partnering with Developers on enhancements, maintaining data integrity, driving user adoption, and balancing day-to-day support with strategic projects. Requirements include 3+ years as a Salesforce Administrator in a Sales or Revenue organization, hands-on config experience (objects, flows, reports, dashboards), CPQ/Revenue Cloud experience, SOQL/SQL knowledge, and strong independent project management and documentation skills; optional qualifications include Salesforce certifications and SaaS GTM or agile experience. Compensation includes a base salary range of $102k-$215k, remote options with location-based pay adjustments, equity and a broad benefits package, a commitment to diversity and accommodations for disabilities, and notes about camera-on interviews and in-person onboarding.

Zendesk is hiring a German-speaking Technical Support Engineer who provides technical guidance across live chat, email, phone, video, and forums to deliver the best possible customer experience. The role requires owning issues through resolution, being empathetic and clear in communication, prioritizing escalations and product changes, and enabling self-service via the knowledge base. Applicants should have prior Technical Support experience in tech or SaaS, be fluent in English and German, demonstrate strong customer service and communication skills, and be able to explain technical concepts to diverse users, with proficiency in tools like GSuite, Slack, and Confluence. Zendesk offers a hybrid work model with some in-office time, emphasizes global diversity and inclusion, and provides accommodations for applicants with disabilities. The description frames Zendesk as the “intelligent heart of customer experience” and notes that AI may be used in screening, with information on equal opportunity and EEO rights.

Zendesk is seeking an AI Product Consultant & Pilot Implementation (Pre-Sales) to lead end-to-end pilot engagements that prove the value of Zendesk AI through technical configuration, integration, and validation against success metrics. The role sits at the intersection of technology and strategy in the pre-sales cycle, building and implementing pilots with the latest AI tools while ensuring they address strategic business outcomes and accelerate sales cycles. Responsibilities include owning pilot discovery, scoping and delivery; partnering with the account team; driving readiness; configuring AI features and integrations; coordinating Professional Services support; interfacing with Product to address gaps; designing testing and QA for AI agents and Copilot; managing stakeholder relations; evaluating pilot performance against metrics; and maintaining handoff documentation while staying a product expert on Zendesk’s AI offerings. Required qualifications include a startup mindset, strong Zendesk product knowledge, consultancy experience, high technical aptitude with basic coding, project and relationship management, proactive outcome-driven attitude, excellent communication and change-management skills, and a track record of accelerating adoption; success metrics cover pilot-to-deal conversion, automation/augmentation of tickets, stakeholder satisfaction, time-to-value, risk management, asset reusability, knowledge transfer, and innovation contributions. Zendesk offers a flexible hybrid work model with optional weekly in-office collaboration, emphasizes inclusivity and diversity, notes that AI may be used to screen applicants, and provides accommodations for applicants with disabilities with a dedicated contact for requests.

Zendesk is seeking an Account Executive with a proven B2B sales track record (preferably with AI-sales experience) to grow the business in Portugal by building relationships and introducing innovative solutions. The role focuses on acquiring new customers, penetrating top-tier accounts, cross-selling to existing clients, and using data and customer insights to improve prospecting, conversion, retention, and expansion. Responsibilities include creating quarterly territory plans, aligning Zendesk products with client objectives, leading complex, multi-month value-centric sales cycles, maintaining a robust pipeline and forecast, and securing C-level sponsorship. Requirements include a BA/BS, 4+ years in cloud/software B2B/AI sales with a history of exceeding targets, experience selling to executives, strong presentation and negotiation skills, and proficiency with Salesforce, Outreach, Clari, Seismic, and Looker, plus travel and fluency in Portuguese, Spanish, and English. Zendesk endorses a hybrid work model, champions diversity and inclusion, notes that AI may screen applications, and provides accommodations on request.

SmartBear emphasizes quality software and AI-driven visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. They’re hiring a Major Account Executive to acquire and grow enterprise customers, introducing SmartBear’s software quality and development solutions to large engineering, IT, and DevOps teams to modernize the software development lifecycle and scale delivery. Responsibilities include enterprise acquisition, driving new business from outbound to close, understanding technology landscapes to advise engineering and IT leaders, cross-functional collaboration with Sales Engineering, Marketing, Product, and Customer Success, and solution positioning against legacy vendors and emerging competitors. Requirements include 5–7 years of sales experience with at least 2 years closing large, complex enterprise deals (ideally in SaaS, DevOps, developer tools, or enterprise software), ability to build pipeline for Fortune 1000 organizations, familiarity with Salesforce, Outreach, and LinkedIn Sales Navigator, a self-starter mindset, and a Bachelor’s degree or equivalent. SmartBear emphasizes growth, an inclusive culture, ethical practices, and a total rewards package with an estimated annual cash compensation around $150,000 (base plus on-target commission), plus benefits and hybrid work options.

Die Stelle ist am Standort Köln und sucht zum nächstmöglichen Zeitpunkt einen Werkstudenten (m/w/d) im Bereich Consulting. Von Tag eins ist man ein vollwertiges Mitglied des Consulting-Teams und arbeitet aktiv in Kundenprojekten mit, um fachliche und persönliche Fähigkeiten gezielt weiterzuentwickeln. Gesucht werden Studierende in Wirtschafts- oder Medieninformatik, Betriebswirtschaftslehre oder einem vergleichbaren Studiengang mit technischem Schwerpunkt, die eine praktische Ergänzung zum Studium suchen. Die Aufgaben umfassen die Analyse von Kundenanforderungen, die Konzeption von Lösungsszenarien, die Bewertung von Lösungsalternativen, die Durchführung von Konfigurationsleistungen in digitalen Transformationsprojekten sowie Unterstützung bei der Implementierung und bei der Erstellung von Projektplänen, Aufwandsschätzungen und Budgetplanungen. Außerdem wirkt man bei der Konzipierung und Kalkulation neuer Beratungsleistungen, Angebote und Pakete mit.

The Zendesk Deploy Team is hiring a Platform Engineer to improve deployment tools and infrastructure that enable over 1,000 engineers to deliver code quickly, safely, and reliably. The role’s mission is to simplify deployment processes, build easy-to-use tools and clear standards, and apply AI to automate workflows, monitoring, and system reliability. Responsibilities include building and maintaining deployment infrastructure and CI/CD tooling, collaborating with engineering teams on deployment needs, supporting Kubernetes-based automation, monitoring incidents, and improving documentation and runbooks, while driving automation through infrastructure as code. Required qualifications include experience in DevOps/SRE/Platform Engineering, strong Kubernetes and Docker knowledge, coding/scripting in Go, Python, Ruby, or Bash, familiarity with Terraform or CloudFormation, production systems experience, and monitoring tools like Prometheus, Grafana, or Datadog; optional nice-to-haves include ArgoCD or Spinnaker, Jsonnet, GitOps, cloud/hybrid experience, and frontend development. The Poland-based annualized base salary range is zł179,000 to zł269,000, with a hybrid work model and opportunities for growth, along with inclusive culture, AI-enabled tooling, and accommodations for applicants with disabilities; actual compensation will reflect experience and other factors, and the role may include bonuses or benefits discussed at the offer stage.

Zendesk is hiring a Product Led Growth Account Executive to close sales quickly in a frictionless, fast-paced environment by handling inbound inquiries and delivering exceptional customer experiences. The role focuses on expanding revenue with existing customers through AI-enabled journeys and acquiring new logos, primarily engaging prospects via Zendesk through chat and email with calls when appropriate. Key duties include responding to high-volume inbound leads, articulating Zendesk’s value, proactively following up to resolve inquiries, becoming a product expert, and collaborating with core sales to transition more complex opportunities. Qualifications require English proficiency, prior sales experience (e.g., Digital Account Executive), the ability to learn tools quickly, strong organizational skills, and being physically located in Mexico City or Estado de Mexico with a hybrid schedule of four in-office days per week. Zendesk emphasizes a diverse, inclusive culture, notes that AI may be used to screen applicants, and provides accommodations as part of its equal opportunity employment commitments.

The Associate Renewals Manager will manage and optimize the contract renewal process for a portfolio of North America SMB SaaS customers, using relationship-building, a customer-centric mindset, and data and product insights to drive successful renewals in collaboration with Sales, Customer Success, and Revenue Operations. Key duties include independently managing the full renewal lifecycle, coordinating with Customer Success Managers and Account Executives to plan renewal approaches based on health and usage, proactively engaging customers, analyzing account history to craft renewal narratives and forecast risk, assisting with quotes, pricing validation, and contract management alongside Legal and Finance, maintaining CRM data accuracy, and identifying upsell opportunities while improving renewal workflows. Core competencies include Business Knowledge, Relationship Management, Communication & Conflict Resolution, Analytical Skills, and Negotiation, with emphasis on staying current on product developments and mapping customer use cases to Zendesk solutions. Qualifications require 0–2 years in SaaS renewals or related fields, proficiency with Salesforce or similar CRM tools (CPQ a plus), strong organizational and communication skills, an analytical mindset, and a Bachelor’s degree or equivalent experience. The role is hybrid with mandatory in-office presence part of the week and must be based in Mexico City or Estado de Mexico, reflecting Zendesk’s commitment to a diverse, inclusive workplace; the company notes AI screening and accommodations processes and highlights equal opportunity and inclusion.

This role is Team Lead, North America SMB Renewals, based in Mexico City, responsible for leading and coaching a team of Renewal Representatives while also managing a personal book of business to stay close to customers and day-to-day renewal challenges. You will drive retention, identify expansion opportunities, and elevate renewal methodology, coaching, and execution across the North American SMB segment. Key responsibilities include owning retention and contraction targets, forecasting renewal risk and opportunities, distributing accounts across the team, and leading people management activities such as weekly one-on-ones, coaching, QA audits, feedback, escalation, and managing the full employee lifecycle. Operational duties involve embedding with internal teams, proposing process improvements for renewals, leading cross-functional projects, recruiting and onboarding new members, and guiding team meetings and regional escalations. Required qualifications include 4+ years in customer-facing roles with leadership experience, a bachelor’s degree or equivalent, strong communication and mentoring skills, a collaborative approach, and being located in Mexico with a hybrid work arrangement; Zendesk also notes AI screening and a commitment to equal opportunity and inclusive culture.

Zendesk is hiring a Machine Learning Engineer in the US to join its Enterprise ML team, focusing on scalable ML solutions and LLM/deep learning applications to improve customer experience and inform business decisions. In this role you will design, build, deploy, and monitor end-to-end ML systems, collaborate with data scientists, engineers, and business stakeholders, and drive adoption of MLOps practices while ensuring security, compliance, and measurable business impact. Qualifications include 3+ years in data science or ML, a BS in CS/Data Science (advanced degree preferred), deep expertise in statistical modeling, ML/DL/LLMs, strong Python (and possibly Java/Scala), and experience with data pipelines and deployment tools (dbt, Snowflake, AWS, Docker, Kubernetes, CI/CD). You should also have strong business acumen, the ability to translate complex analytical concepts into actionable insights, and excellent communication to diverse audiences, along with proven cross-functional collaboration and stakeholder engagement. The position offers a US base salary range of $206k–$308k (with potential bonuses and benefits), a hybrid work arrangement, and Zendesk's commitment to diversity, equity, and inclusion, including accommodations for applicants with disabilities and AI-based screening as permitted by law.

Zendesk is expanding its AI integrations footprint and is hiring a Staff Software Engineer for the AI Integrations team in Melbourne to build intelligent connections with enterprise AI ecosystems such as Microsoft Copilot, Google Gemini, Slack, and Atlassian Rovo. In this role you’ll design, develop, and deploy resilient, scalable, LLM-powered integrations; own architectural decisions across the stack; shape APIs; mentor engineers; and champion best practices, observability, and operational excellence. Requirements include 8+ years building distributed applications, expertise in Go (or equivalent backend languages), strong JavaScript/TypeScript and React skills, and a track record designing across API boundaries (REST, GraphQL, event-driven) with a product-minded, collaborative approach. Bonus points for integrating with Jira/Slack/Shopify/Microsoft Teams, agentic workflows or LLM automation, and building developer tools; tech stack includes Golang/JavaScript/TypeScript, React, AWS, Spinnaker to Kubernetes, and Aurora/MySQL/DynamoDB/S3. Zendesk offers a hybrid Melbourne-based role with flexible onsite/remote work, an inclusive culture and learning budgets, competitive compensation and benefits, and is an equal-opportunity employer that provides accommodations, with AI potentially used to screen applications.

Zendesk is hiring an Employee Service Sales Specialist to grow its B2C and B2B SaaS Employee Service business by building relationships with key decision makers and expanding both new and existing customer partnerships. The role involves positioning Employee Service use cases, collaborating with the sales team across the full sales cycle, and delivering ROI analyses to quantify benefits for prospective deals. Requirements include a BA/BS or equivalent, at least 10 years of experience in HR/IT service and operations management, at least 3 years in Employee Service sales, a proven quota track record, and the ability to navigate complex multi-month sales cycles. The position is hybrid, combining in-office presence with remote work, with the specific schedule determined by the hiring manager. Zendesk is an equal opportunity employer that values diversity and inclusion, notes that AI may be used in screening, and offers accommodations for applicants with disabilities.

Lucid Software is positioned as a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and a Fortune Best Workplace in Technology, and supports a hybrid work model. The company emphasizes core values such as teamwork over ego, innovation, empowerment, initiative, ownership, passion, and excellence, while fostering a diverse, respectful, and inclusive environment. The User Experience Design Intern role involves collaborating with a team to research, concept, and define visual workflows and interactions, producing design-system–aligned mocks to help customers see, know, and do more. Responsibilities include applying a user-centered approach to an upcoming project, deeply understanding customer problems, ideating multiple solutions, creating interaction flows, advocating for users through research, supporting engineers and QA, and contributing to a culture that evangelizes design. Requirements cover knowledge of design and research methods, experience with graphic design principles and tools like Figma, strong communication, and availability starting May 2026; preferred qualifications include pursuing or recently completing a relevant degree, a portfolio link, and eligibility for December 2026 or later graduates, with the posting labeled #LI-NJ1.

Lucid Software leads in visual collaboration and work acceleration, helping teams turn ideas into reality, with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology. It operates a hybrid workplace and upholds core values including teamwork over ego, innovation, empowerment, initiative, ownership, and passion and excellence, while fostering a respectful and inclusive environment. The company seeks a User Experience Design Intern to collaborate with a team of empathetic thinkers on researching, concepting, and defining visual work experiences. The internship responsibilities include applying user-centered design to real roadmap projects, understanding customer problems, ideating solutions, producing interaction flows and mocks, conducting user research, collaborating with stakeholders, supporting engineers/QA, and evangelizing design across the company. Requirements include knowledge of design and research methods, experience with graphic design principles and Figma, strong communication, availability starting May 2026, and preferred qualifications include pursuing a related degree with graduation in December 2026 or later and a portfolio link; the program targets current undergraduates or graduates and is identified as #LI-NJ1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and fostering a values-driven, inclusive hybrid workplace culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The role of Scaled Account Specialist on the Transactional Business Team focuses on strategic growth and lifecycle management for Small and Medium Business accounts, enabling scalable, low-touch engagement rather than individual deal selling. Responsibilities include overseeing a portfolio of SMB accounts, managing renewals and expansions in Salesforce, analyzing data, contributing to scalable playbooks, and collaborating across time zones to deliver a seamless customer experience. Requirements include a bachelor’s degree, 1-2 years of client-facing or analytical experience, strategic and organized thinking, strong ownership and communication skills, with a hybrid work model at the NoCo office two days per week; preferred qualifications include CRM experience and a curiosity-driven approach to solving problems.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with over 100 million users worldwide and clients such as Google, GE, and NBC Universal. The company anchors its culture in core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, and inclusive environment. Lucid operates as a hybrid workplace, supporting remote work, office-based work, or a mix to fit role needs, with a dedicated SoJo office for in-person collaboration two days per week. The Sales Team roles include the Scaled Account Specialist and the Transactional Business Team, focusing on scalable, low-touch SMB account management to drive renewals, expansions, and revenue through cross-functional collaboration. Requirements for the role include a bachelor’s degree, 1-2 years of experience, strategic and organized thinking, strong ownership and communication skills, and hybrid work at SoJo on Tuesdays and Thursdays; preferred qualifications include CRM experience and a curiosity-driven, technically proficient mindset to become a Lucid subject matter expert.

Lucid Software is a leader in visual collaboration with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid role at its South Jordan, UT office with two in-person days per week. The company’s values emphasize teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while fostering a respectful and inclusive work environment. The Business Systems team serves as the technical bridge between lead generation and sales, and this role focuses on optimizing the Salesforce integration with Marketo and other GTM systems to ensure clean, reliable lead processing into Salesforce. Responsibilities include designing and implementing scalable, robust integration solutions, improving lead routing, managing data normalization across systems, and coordinating with stakeholders, especially Marketing Ops, to translate requirements into technical design. Required qualifications include 2-4 years of Salesforce administration experience in a SaaS GTM environment, strong communication and project-management skills, and a problem-solving, learning mindset; preferred qualifications include 1-2 years of Marketo/HubSpot-like experience, SQL/data analysis, cross-department coordination, and Salesforce certifications are a plus.

Lucid Software, a leader in visual collaboration with awards including Forbes Cloud 100 and Fortune Best Workplace in Technology, is hiring a junior Business Systems administrator for a hybrid Raleigh, NC role. The position focuses on optimizing the Marketo-to-Salesforce integration and other GTM connections, ensuring clean lead processing and a stable CRM sync. You will design scalable lead routing, manage third-party integrations, and align data normalization across systems to support marketing and sales objectives, while maintaining reliable data flow. You’ll work closely with stakeholders from requirements through implementation, translating marketing needs into Salesforce requirements and maintaining transparent project backlogs and timelines. Requirements include 2-4 years of Salesforce admin experience in a SaaS GTM environment, strong communication and project management skills, and preferred qualifications such as Marketo/Hubspot experience, SQL skills, cross-departmental solution building, and Salesforce certifications are a plus.

Figma is expanding its team and is hiring a Strategic Program Manager to work with the Product Support leadership to shape the annual planning process and drive cross-functional alignment. The role will lead research and analysis, develop business cases, craft prioritization frameworks, and create executive narratives to translate strategic priorities into coordinated milestones and OKRs. Candidates should have 6+ years of experience in strategic program management or similar roles in SaaS, be comfortable navigating ambiguity, and demonstrate strong analytical, storytelling, and data-visualization skills to influence senior leaders. It is a full-time position available in US hubs or remotely in the United States. Compensation includes a base salary range of $136,000–$288,000 plus equity and a comprehensive benefits package, with pay localized for remote work and a commitment to diversity and accommodations, plus a requirement to keep cameras on during video interviews and in-person onboarding for new hires.

Figma is hiring a Strategic Program Manager to join the Product Support leadership and help shape the company’s next chapter through annual planning and cross-functional alignment. The role involves leading research and analyses, building business cases, creating executive-level narratives, and translating strategic priorities into clear milestones and goals across the organization. You will orchestrate the annual planning program, develop prioritization frameworks, drive cross-functional alignment on yearly goals, coordinate resources and risks with Operations and Strategy, and create All Hands content to highlight key priorities. Requirements include 6+ years in strategic program management or similar, comfort navigating ambiguity, a systems-thinking approach, strong analytics and communication skills, and proficiency with data visualization tools. The position is full-time with US-hub or remote options, offering a base salary of $136,000–$288,000 plus equity and benefits; Figma emphasizes diversity, accommodations, and requires cameras-on for video interviews, with in-person onboarding.

SmartBear provides complete developer visibility through tools like TestComplete, Swagger, ReadyAPI, and Zephyr, used by over 16 million people across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior DevOps Engineer role focuses on designing, building, and maintaining observable, stable, and scalable infrastructure and modernizing CI/CD practices across AWS, GCP, and Azure. You will collaborate with development, product, and support teams to design scalable infrastructure, own CI/CD workflows (GitHub Actions, Jenkins), automate processes, and document systems for stakeholders. Requirements include 5+ years in DevOps/SRE, strong AWS experience (GCP/Azure a plus), containerization with Docker/Kubernetes, IaC (Terraform, CloudFormation, Ansible), cloud security/IAM, scripting, and familiarity with tools such as SonarQube, Nexus, Zabbix, Grafana, plus languages like Java, C/C++, Python. SmartBear emphasizes an inclusive, growth‑oriented culture with career development, flexible benefits, and equal opportunity across a global workforce, backed by awards and offices worldwide.

SmartBear offers quality software solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—enhanced by SmartBear AI, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Digital Customer Success Manager role focuses on onboarding, adoption, and scalable digital engagement, using product usage data, segmentation, lifecycle insights, and AI-enabled workflows to automate and personalize journeys. Responsibilities include owning digital CS programs across onboarding, adoption, and ongoing engagement; engaging customers through 1:many and 1:few channels; monitoring health signals and milestones; and collaborating with Product, Marketing, and global teams. Requirements include 2–5 years in customer-facing SaaS roles, experience with pooled or digital CS models, strong analytics and CRM/CS tool skills, and familiarity with automation and AI-enabled personalization. Why join: opportunities for growth, a people-centric and inclusive culture, global offices and awards, and a commitment to equal opportunity and making the technology-driven world better.

SmartBear emphasizes quality in software and offers AI-powered solutions across the SDLC, including Swagger for APIs, BugSnag for Observability, and Zephyr for Testing, delivering visibility and automation. The company is trusted by over 16 million developers and 32,000+ organizations such as Adobe, JetBlue, FedEx, and Microsoft. The Customer Success Manager (Migrations) leads structured customer transitions from legacy products to SmartBear’s strategic growth platforms, overseeing onboarding, enablement, and post-transition adoption while coordinating cross-functional execution. The role owns pre-migration readiness planning, milestone tracking, risk management, and end-to-end project management, translating technical requirements into actionable insights and acting as a technical liaison, while monitoring usage signals to drive ongoing value and supporting long-term engagement across global teams. Requirements include 3–6 years in customer-facing SaaS roles with strong technical aptitude and experience with developer-focused products, in a culture at SmartBear that emphasizes growth, inclusivity, ethical practices, global offices, awards, and equal opportunity (#LI-AC2).

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting that help teams work smarter from vision to value. Since its 2007 beginnings as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, while pursuing a culture that cares about both customers and people. The Senior Product Manager, Insights role is to transform complex portfolio and delivery data into decision-ready insights for executives and delivery teams, define a cohesive strategy that connects Insights across Adaptive Planner, Roadmaps, and other Tempo solutions, and drive measurable customer value with a data-driven, customer-centric mindset, ideally with 5+ years in product management, strong analytics experience, and familiarity with AI/ML-powered insights (Portfolio Management or Atlassian ecosystem experience is desirable). Responsibilities include defining the long-term strategy and roadmap for Insights, delivering actionable insights, defining new features, collaborating with engineering, data, and design, establishing metrics and data models, aligning with senior leadership, leading prioritization and release planning, and measuring adoption and impact. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, opportunities for professional growth, an inclusive, equal-opportunity culture, and encourages applicants to apply with an English resume today.

Tempo is a global software company with 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, and more within the Atlassian/Jira ecosystem. The Senior Product Manager, Insights role focuses on collaborating with leadership, customers, and other PMs to transform portfolio and delivery data into decision-ready insights and to ensure Insights integrates across Adaptive Planner, Roadmaps, and other Tempo products. Responsibilities include defining the long-term strategy and roadmap for Insights, delivering actionable insights, identifying new features, collaborating with engineering/data/design, and establishing success metrics and data models, while balancing short-term wins with long-term platform investments. Requirements include 5+ years of product management experience with analytics or data-driven products, Agile lifecycle experience, comfort with complex datasets and KPIs, familiarity with AI/ML-powered insights (a plus), strong leadership and communication skills, and a relevant degree. Tempo highlights impact, innovation, collaboration, and growth, offering a remote-first environment, unlimited vacation, comprehensive benefits, diverse teams, and inclusive culture, with an invitation to apply in English and join a globally distributed hiring process.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management and related workflows, and has grown from a 2007 time-tracking project to the #1 time-management add-on for Jira within the Atlassian ecosystem. The Senior Growth Marketing Manager, Lifecycle role focuses on optimizing trial onboarding, user activation, and conversion through PLG programs, and is a hands-on, cross-functional position requiring collaboration with Marketing, Product Management, BI, and RevOps, with a customer-obsessed, data-driven mindset. Responsibilities include building and optimizing trial onboarding emails with Braze, designing in-app onboarding journeys with Appcues/Chameleon, driving cross-sell campaigns, continuously improving flows based on data, aligning onboarding content with user needs, coordinating with Creative for visuals, and working with RevOps/BI on data integration, segmentation, and KPI tracking such as activation and conversion. Required qualifications include expertise in marketing automation (Braze, HubSpot) and in-app tools, 5+ years in B2B SaaS growth or lifecycle marketing, hands-on experience with Braze/Appcues/Segment and A/B testing, and strong collaboration, project management, and technical data fluency. Tempo offers a remote-first environment, generous benefits and growth opportunities, unlimited vacation in many locations, and a commitment to equal opportunity and inclusion; applicants should submit resumes in English.

Zendesk is seeking an AI Services Consultant to lead customer implementations of the AI Resolution Platform, acting as a technical expert and trusted advisor to accelerate time-to-value. The mission is to provide technical solutions, remove roadblocks, and guide customers through complex configurations to deliver transformative business outcomes with agile, precise delivery. Key objectives include accelerating adoption and operational excellence, serving as the customer’s AI technical expert, and delivering end-to-end projects on time with clear scope and stakeholder alignment. Responsibilities span offering technical guidance, change management and training, ensuring successful project delivery, maintaining customer satisfaction, cross-functional collaboration, and delivering tactical AI solutions aligned with business goals. Candidates should have 3+ years in consulting or professional services, enterprise SaaS go-to-market experience, adoption analytics and success planning, a relevant degree (advanced degrees and AI strategy or project management certifications preferred), strong program management and communication skills, a hybrid in-office/remote work model, and Zendesk’s commitment to diversity and inclusion.

Zendesk is hiring a Software Engineer II for the Sunshine Conversations Messaging Experience group to build integrations and connectors to the ES platform used by thousands of users worldwide. You will own features from design through rollout, write a short design doc for medium+ changes, contribute to platform, architecture, and data model decisions with cross-functional teams, work on reliability and scalability, maintain concise README(s), API docs, and runbooks, and present technical proposals to stakeholders while helping improve CI/CD, monitoring dashboards, and deployment practices. Basic qualifications include 2+ years building backend services with Node.js, Express, and TypeScript, plus autonomy and leadership to carry a project through execution in agile teams. Preferred qualifications include experience designing distributed systems, hands-on work with messaging systems (RabbitMQ, Kafka, SQS) and data stores (MongoDB, Redis, MySQL), familiarity with Kubernetes, AWS, production observability, SaaS product development, and event-driven architectures; our tech stack includes TypeScript/JavaScript, Node.js/Express, React, MongoDB/Redis/MySQL/S3, RabbitMQ/Kafka/SQS on Kubernetes clusters on AWS. The role supports a hybrid work model with in-person requirements part of the week, Zendesk's commitment to diversity and equal opportunity (with AI screening possibly used), and accommodations for applicants with disabilities.

Zendesk in Madison, WI is hiring a Revenue Operations Business Operations Manager to own quoting and billing processes and enhance the Quote-to-Cash framework through cross-functional collaboration. The role involves daily operations oversight, leading initiatives to optimize quoting, billing, and QTC processes, and implementing ERP/QTC solutions to drive growth and efficiency. Responsibilities include managing daily operations of quoting and billing systems, providing updates on internal projects and roadmaps, maintaining comprehensive process documentation, and building strong relationships across Sales Operations, IT, Product Led Growth, and Product Development as the primary RevOps contact. Required qualifications include 5+ years in financial systems focusing on commerce-to-cash, a bachelor’s degree in a related field, strong data querying and reporting skills, excellent cross-functional collaboration and communication, experience with system implementations and UAT, and familiarity with Salesforce, CPQ, and Zuora (a plus); plus strong organizational skills and adaptability. The position offers a US base salary range of $116,000-$174,000 with potential bonuses or incentives, a hybrid work arrangement with partial in-office requirements, and Zendesk’s commitment to diversity, equal opportunity, AI screening, and accommodations.

Zendesk is seeking an AI Services Consultant in its Professional Services AI Delivery team to help customers implement and optimize its AI-powered Resolution Platform. The mission is to be the customer’s technical expert and trusted advisor, accelerating time-to-value by guiding configurations and integrations, removing blockers quickly, and delivering end-to-end projects with agility. You’ll provide strategic technical guidance on Zendesk AI products, facilitate change management and training, ensure on-time project delivery, maintain high customer satisfaction, and collaborate cross-functionally to align the customer AI roadmap and achieve measurable business outcomes. Qualifications include 3+ years in consulting/professional services, experience in go-to-customer roles in enterprise tech or SaaS, proficiency with adoption analytics and success plans, a bachelor’s degree (advanced degrees or AI/PM certifications preferred), and strong consulting, communication, project management, and AI-tech skills. The role offers a US base salary range of $106,000-$160,000 with potential bonuses, a hybrid work arrangement, Zendesk’s commitment to diversity and equal opportunity, and notes that AI screening may be used with accommodations available for applicants with disabilities.

Zendesk is seeking an AI Services Consultant within Professional Services to lead the AI Delivery approach for the AI-powered Resolution Platform, acting as the technical expert to accelerate customers' time-to-value and guide configuration and optimization. The role's mission is to remove roadblocks and serve as a trusted advisor by delivering technical solutions, guiding customers through complex configurations with agility, and driving adoption, integration, and measurable business outcomes. Key responsibilities include providing strategic technical guidance on implementing and optimizing Zendesk AI products, facilitating change management and training, delivering AI projects on time, maintaining high customer satisfaction, and collaborating cross-functionally with Customer Success and Sales to align the AI roadmap. Qualifications include a minimum of 3+ years in Consulting/Professional Services, experience in enterprise technology or SaaS GTM roles, familiarity with adoption analytics and success plans, a bachelor’s degree (AI strategy or project management certifications preferred), and strong consulting, communication, and project management skills with deep AI proficiency. This role is hybrid and based in Karnataka or Maharashtra, India, with partial in-office attendance as determined by the manager, and Zendesk emphasizes equal opportunity and inclusion, noting that AI screening may be used and accommodations are provided as needed.

Zendesk is seeking an AI Services Consultant for its Professional Services AI Delivery team to act as a technical expert and trusted advisor, guiding customers through configuring and optimizing the AI Resolution Platform to accelerate value and drive business outcomes. The role covers end-to-end project delivery, removing blockers, driving adoption and change management, and ensuring high customer satisfaction with measurable improvements in AI adoption. Key responsibilities include providing technical guidance on implementing and optimizing Zendesk AI products, coordinating with cross-functional teams, and aligning the customer AI roadmap with business goals to ensure on-time delivery. Required qualifications include 3+ years in consulting or professional services, experience in enterprise SaaS go-to-customer roles (such as customer success, professional services, TAM, or solutions engineering), strong project management and communication skills, and the ability to distill complex AI concepts for executive stakeholders, with advanced degrees or AI/PM certifications preferred. The position is hybrid and based in Mexico—CDMX or Estado de Mexico—with on-site requirements and flexible remote work, and Zendesk emphasizes diversity and equal opportunity while noting AI may be used in screening and accommodations are available for applicants with disabilities.

Zendesk's Technical Account Managers (TAMs) act as an extension of customers, partnering with CX teams, IT, admins, and executives to craft strategies that enable innovation and deliver outstanding customer experiences, maximizing value from Zendesk. The TAM role focuses on guiding and advising on implementations rather than doing them, starting from the customer’s business strategy and examining use-cases, configurations, integrations, and apps. Responsibilities include establishing cross-functional relationships, documenting the customer’s CX ecosystem, delivering consultations and demos for quick wins, leading Premier adoption with a Customer Technical Roadmap, conducting operational reviews, coordinating Zendesk resources, ensuring robust issue plans, voicing the customer to product teams, and driving continuous improvement across global delivery. Required qualifications include 10+ years of technical experience (6+ in enterprise), a proven track record as a trusted executive-level advisor, experience in SaaS service management and CX transformation, cross-functional leadership, strong communication skills, and expertise in SaaS architectures and Zendesk, with mentoring experience and Spanish being a plus. The role supports a hybrid work model, emphasizes diversity and inclusion, and notes AI screening and accommodation options, with employment protections and a commitment to equal opportunity and a supportive workplace.

DX is a fast-growing SaaS company that helps engineering leaders build high-performing, productive teams by providing actionable insights into developer experience and productivity, with clients including Netflix, Uber, Dell, Pfizer, and Vanguard. It has evolved from a bootstrapped startup into a category-defining firm and recently was acquired by Atlassian, bringing more resources and faster product innovation. The Marketing Coordinator role focuses on demand generation and will involve hands-on work across paid ads, email, SEO, and the website, handling both well-defined projects and ambiguous, from-scratch efforts. It’s designed for someone early in their career (about 1–3 years) who wants to master B2B demand generation through real, behind-the-scenes work, and is expected to be in the office four days a week in Salt Lake City, with an optional work-from-home day on Thursdays. Key responsibilities include paid campaign management and optimization, ad copy testing, data gathering and dashboarding, email list maintenance and deployment, content and website optimization, and supporting experimental programs like ABM and direct mail.

DX is a fast-growing SaaS company that helps engineering leaders improve developer experience and productivity, with clients like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently was acquired by Atlassian. The Marketing Coordinator role supports demand generation, involving hands-on work across paid ads, email, SEO, and the website, tackling both well-defined projects and more ambiguous challenges. It’s an early-career position (1–3 years) based in Salt Lake City, requiring four in-office days per week with an optional work-from-home day on Thursdays. Responsibilities include paid campaign analysis and management (setup, QA, copy, dashboards), building and cleaning prospect lists for email programs, drafting copy, QA’ing deployments, and monitoring performance. The role also covers content and website optimization (SEO publishing, A/B testing) and supporting experimental programs like ABM and direct mail through list-building, asset coordination, and follow-up tracking.

Atlassian supports flexible work options—office, home, or hybrid—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. This is a remote, field sales role targeted at candidates based in the Netherlands or the UK. Atlassian serves over 300,000 customers worldwide, including NASA, IBM, and Coca-Cola, aiming to unleash every team's potential with software solutions and sustained revenue growth, guided by the value of “play as a team.” As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You will develop named account or territory plans, execute strategic sales to meet goals, qualify leads, manage relationships with decision makers including C-levels, propose solutions, forecast and plan accounts, stay current on industry trends, travel to meet clients, and lead strategy plays across complex sales cycles with Channel sales.

Atlassian offers flexible work options—office, home, or a combination—and hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role is remote field sales, based in the Netherlands or UK, serving over 300,000 customers worldwide and aiming to unleash the potential of every team through software, while fostering a culture of teamwork where employees work with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you will build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Your responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging C-level executives, understanding client needs, proposing solutions, negotiating pricing, closing deals, forecasting, and staying ahead of industry trends, while traveling to meet clients and industry events. If you are customer-focused with a hunter mindset and excited by solving business needs for Fortune 500 companies, Atlassian invites you to be the main point of contact or escalation for designated accounts and to build long-term relationships across complex sales cycles.

Atlassian supports flexible work locations and a distributed-first approach, with virtual interviews and onboarding, and this remote field sales role is based in the Netherlands or UK. The company serves over 300,000 customers worldwide and aims to unleash team potential through software, emphasizing collaboration and the value of “play as a team.” As an Account Executive, Enterprise, you will build and nurture relationships with key stakeholders, negotiate complex contracts, and coordinate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You’ll develop named account or territory plans, execute strategic sales plans, qualify leads, engage decision-makers (including C-levels), deliver proposals, close deals, forecast, and stay informed about industry trends and competitors. You will travel to meet clients, build sales strategies for designated territories or named accounts, serve as the main Atlassian contact and escalation point, run strategy plays, and collaborate with Channel sales on multi-cycle, complex sales.

We are seeking a reliability expert to help scale our cloud services within our growing Site Reliability Engineering (SRE) teams. The ideal candidate stays current with industry reliability trends, values diverse partnerships, can articulate business impact, and can also dive deep into technical solutions. They should bring a deep understanding of modern cloud infrastructure, programming, and operational experience, with a desire to change the status quo. Their role is to analyze and improve services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team boundaries to advocate for reliability methodologies and collaborating with platform, product, and SRE teams to embed reliability and drive adoption. Ultimately, they will be a driving force for change and will report to a regional Senior Engineering Manager in SRE.

The organization is seeking a reliability expert to join its Site Reliability Engineering teams and scale cloud services. The candidate should stay current with industry reliability trends, value working with diverse partners, articulate the business impact of problems, and dive into technical solutions. They should have deep knowledge of modern cloud infrastructure, programming, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team boundaries and advocating reliability methodologies across platform, product, and SRE teams. The successful hire will be a driving force for change and will report to a regional Senior Engineering Manager in SRE.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it operates as a hybrid workplace guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego in an inclusive culture. The company has received global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care) and serves over 100 million users worldwide, with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. Lucid's Customer Success Team ensures customers derive maximum value, with Customer Success Managers acting as trusted advisors to a portfolio of strategic accounts, driving product adoption and change management to achieve outcomes aligned with customers' goals. The role requires a bachelor’s degree, 4+ years in CX or similar customer-facing roles, a technical background or strong technical aptitude, excellent organizational and communication skills, proficiency with CRM tools, the ability to work independently, and English fluency, and it is hybrid with in-office collaboration at the South Jordan office two days per week (Tuesday and Thursday). Preferred qualifications include empathy, strong task management across diverse responsibilities, the ability to thrive in a fast-paced SaaS environment, a solution-oriented mindset, and collaboration across cross-functional teams, with the posting labeled #LI-MK1.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, with a respectful, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users globally including customers like Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. Lucid has an opening in Revenue Operations for a GTM Systems & Automation Manager to scale and optimize Marketing and Sales technologies to accelerate revenue with predictable performance. Responsibilities include designing scalable automation across the full funnel, ensuring end-to-end data synchronization and data quality, orchestrating data enrichment workflows with platforms like Clay, Workato, or Zapier, building automated engagement sequences, and maintaining dashboards to measure funnel performance and campaign impact, while evaluating and adopting new GTM tools and AI. Requirements include 5+ years designing automated GTM systems and cross-platform integrations (Marketo, Salesforce, Hubspot, etc.), outbound GTM experience, strong collaboration and communication, and the ability to thrive in a fast-paced environment; preferred qualifications include product-led experience and exposure to multiple GTM motions, with #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company upholds core values of innovation, excellence, empowerment, initiative and ownership, and teamwork, while fostering an inclusive, respectful culture in a hybrid work environment. Lucid has earned multiple global recognitions and serves over 100 million users worldwide, with customers including Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. They are seeking a GTM Systems & Automation Manager in Revenue Operations to scale Marketing and Sales technologies, design scalable automation, ensure end-to-end data synchronization across the GTM stack, enable data enrichment workflows, create automated engagement sequences, build dashboards, and evaluate AI-enabled tools. Requirements include 5+ years designing automated GTM systems across marketing and sales tech, hands-on experience with platforms such as Marketo, Salesforce, HubSpot, Workato, Zapier, Clay, and related tools, strong collaboration and communication skills, and a preference for experience in product-led environments or multiple GTM motions.

SmartBear is a software quality company with a global footprint and millions of users across thousands of organizations. The Senior Accountant, Revenue will manage end-to-end global revenue accounting (NetSuite ARM, reconciliations, forecasting, and audit readiness) and serve as a cross-functional partner to Sales, Legal, FP&A, and Corporate Reporting to ensure accurate revenue recognition and scalable processes. Key duties include full-cycle revenue processing in NetSuite ARM, maintaining product data, regular revenue reporting, SSP analysis, ecommerce reconciliations, and related general ledger entries, while also supporting forecasting, audits, and automation initiatives. Qualifications require a bachelor’s in accounting with 3+ years of revenue experience (full cycle billing to revenue recognition), strong Excel and communication skills, and the ability to manage multiple projects; a master’s degree and CPA are preferred, along with experience using NetSuite, Salesforce, Stripe, and other accounting SaaS tools. The role offers a base salary range of $90,000–$110,000 plus potential bonuses, comprehensive benefits, hybrid/flexible work options, and a culture focused on inclusion, growth, and collaboration.

Tempo Software, trusted by more than 30,000 customers—including a third of Fortune 500—provides time-management and other integrated solutions for the Atlassian ecosystem and has grown since 2007 to become Jira’s #1 time-management add-on. They are hiring a Senior Manager, Social Media and Community to own Tempo’s organic social presence and community engagement across priority channels (LinkedIn, X, YouTube, Reddit, Atlassian Community, and emerging platforms) and to report to the Director of Content and Brand. The role involves developing and executing the social strategy, publishing high-quality content, running an employee advocacy program, managing community conversations, building influencer partnerships, and collaborating with Brand, Content, Product Marketing, and Customer-facing teams to strengthen awareness and trust. Candidates should have 6+ years of experience in social media, community management, or digital marketing within B2B SaaS or enterprise technology, a proven ability to grow organic performance, strong storytelling, data-driven mindset, and cross-functional project management; familiarity with Jira/Atlassian ecosystem or enterprise planning tools is a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, and an inclusive, equal-opportunity culture, with resumes requested in English.

Tempo is a global company with 30,000+ customers (including a third of the Fortune 500) offering integrated time management and project tools, and it is the #1 time management add-on for Jira in the Atlassian ecosystem; it is hiring a Senior Manager, Social Media and Community. The role is to lead Tempo’s social presence and community engagement across LinkedIn, X, YouTube, Reddit, and emerging channels, developing an organic social strategy and publishing high-quality content. You will build an engaged community of planning leaders, run employee advocacy, manage cadence and analytics, own engagement in key spaces like Atlassian Community, and surface insights to Marketing, Product, and Customer Success while developing influencer partnerships. You will amplify brand moments, collaborate with Demand and Product Marketing, support executive social presence and events, and work with Customer Advocacy to amplify customer stories. Requirements include 6+ years in B2B SaaS/digital marketing, strong storytelling and data-driven skills, familiarity with Jira/Atlassian a plus; Tempo offers remote-first work, unlimited vacation, strong benefits, and a diverse, inclusive culture.

Atlassian supports flexible work arrangements—employees can work from an office, from home, or a mix, and the company hires globally where it has a legal entity with virtual interviews and onboarding as part of its distributed-first approach. The role requires the candidate to be located in Australia and belongs to the APAC Solutions Engineering team focusing on Greater China customers. Atlassian is seeking a passionate Solutions Engineer to act as a trusted advisor to major clients, helping them realize Atlassian's potential. Responsibilities include owning the technical engagement in pre-sales, advocating for Atlassian by aligning solutions with customer goals and differentiators, and empathizing with customer pain points. The role also emphasizes lifelong learning and driving business outcomes to help achieve revenue goals.

Atlassian supports flexible work arrangements and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach, though this role must be located in Australia. Atlassian is seeking a passionate Solutions Engineer to join its APAC Solutions Engineering team, focusing on Greater China customers. The company aims to be a trusted advisor to major clients, helping them achieve their full potential with Atlassian. In this role, you will be the technical leader in pre-sales, owning technical engagement and building trusted advisor relationships with customer technical teams. You will advocate for Atlassian, empathize with customers’ pain points, pursue lifelong learning, and drive business outcomes to help achieve revenue goals.

Atlassian offers flexible work options—office, home, or a hybrid—allowing employees to balance family, personal goals, and other priorities, and hires in any country where it has a legal entity. The company serves over 200,000 customers worldwide and collaborates with leading brands to advance software and collaboration, with the APAC team seeking a Solutions Sales Executive to lead Jira Service Management sales in Canberra, Australia, for the Service Collection across top Public Sector customers in ANZ. Responsibilities include developing and executing a territory sales strategy to grow Service Collection revenue in Australia/New Zealand, defining the territory vision, maintaining funnel visibility, coordinating with cross-functional teams, representing the team at events, and delivering accurate forecasts to senior management while working with Atlassian partners. This role will be the inaugural hire for the Public Sector–focused Solution Sales Executive team. On day one, candidates should have at least 15 years of sales experience in technology vendors or system integrators, ITSM/CSM experience, Public Sector collaboration with local SI partners on RFPs/RFIs, the ability to drive co-sell and GTM campaigns in Australia, English fluency, Canberra residence preferred, and knowledge of Atlassian products is a plus.

Atlassian offers flexible work options (office, home, or hybrid) and can hire anywhere with a legal entity, serving over 200,000 customers worldwide. They are seeking an experienced Solution Sales Executive for APAC to lead Jira Service Management sales (Service Collection) in Canberra, reporting to the Head of Solution Sales APAC. The role involves developing and executing a sales strategy to grow ANZ revenue, defining a territory vision, and communicating funnel and status while collaborating with Enterprise Advocate, Marketing, Customer Success, and Product to ensure customer satisfaction and retention, as well as representing the team at industry events. It also includes providing accurate forecasts to senior management in Australia and working with Atlassian partners ranging from large IT service providers to other sales and service firms. Candidates should have at least 15 years of sales experience in technology vendors or system integrators, ITSM/CSM market knowledge, public sector experience with RFP/RFI responses, the ability to drive co-sell GTM campaigns, English fluency, Canberra residency preferred, and familiarity with Atlassian products is a plus.

Atlassian offers flexible work locations and hires globally where it has a legal entity, serving over 200,000 customers worldwide including NASA, Nike, Pixar, and Tesla. They are seeking an experienced Solution Sales Executive in APAC to lead Jira Service Management sales for the Service Collection in Canberra, reporting to the Head of Solution Sales Executive-APAC and focusing on top Public Sector customers in ANZ. Responsibilities include developing and executing a sales strategy for AU/NZ, defining territory vision, managing funnel and resources, coordinating with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product), representing at events, and providing forecasts to senior management, as well as working with Atlassian partners. This is the first hire for the Public Sector-focused Solution Sales team, requiring at least 15 years of sales experience, ITSM/CSM market knowledge, Public Sector and local SI partner experience for RFP/RFI responses, and the ability to drive Co-sell and GTM campaigns with Atlassian and channel partners in Australia, with English fluency required. Canberra residency is preferred, and knowledge of any Atlassian product is a plus.

Zendesk is seeking an Enterprise Account Executive with a proven B2B SaaS sales track record to grow its enterprise customer base by acquiring new customers, cross-selling additional products, and expanding partnerships. Key responsibilities include driving top-line revenue, managing strategic relationships for retention, leading complex, multi-month sales cycles with proof of concept, developing quarterly territory plans, and shaping strategies to increase enterprise market share. Ideal candidates have a BA/BS, 8+ years in cloud/software B2B sales, a history of meeting or exceeding targets (President’s Club a plus), experience selling to VP/C-level executives, and proficiency with Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. Zendesk offers a hybrid work model with in-office time required part of the week, a culture focused on delivering human-centered customer experiences, and a commitment to diversity, equity, and inclusion, including accommodations for disabilities. The company also notes that artificial intelligence or automated decision systems may be used to screen or evaluate applications, in line with its policies.

You will collaborate with a portfolio of Managed Services customers to manage a backlog, optimize, maintain, and grow their use of Zendesk products, consult on best-practice strategies, and provide hands-on assistance, making the Managed Services team an extension of the customer's own team. Responsibilities include managing the portfolio to minimize churn, scoping and prioritizing tasks within available hours, maintaining product expertise across the Zendesk product line, guiding customers with proactive assistance, delegating requests to colleagues while ensuring quality and timeliness, collaborating on world-class customer service policies and standards, providing business consultation and configuring Zendesk to meet and exceed expectations, handling high-profile escalations, and effectively balancing competing priorities across multiple customers to meet deadlines. Requirements include a bachelor's degree, 5+ years of professional consulting or customer success experience (ideally in a customer-facing role), strong communication and relationship skills, the ability to interface at management level, empathy, technical aptitude, travel willingness up to 20%, and English proficiency. The role offers a hybrid work model with part-time onsite presence and remote work, a US base salary range of $106,000–$160,000 with potential bonuses or incentives, and a culture focused on work-life balance, diversity and inclusion, and a strong, global customer experience. Zendesk is an equal opportunity employer that may use AI or automated screening in the hiring process, provides accommodations for applicants with disabilities, and supports global diversity, equity, and inclusion across its offices worldwide.

Figma is hiring a Manager, Web Development to lead the engineers who build Figma’s web platform (figma.com, designsystems.com, config.figma.com) using React, Next.js, TypeScript, GraphQL, headless CMS, and Node.js. You’ll lead the Web Development team, hire and mentor engineers, partner with design, growth, brand, and SEO teams, and manage complex projects from planning to delivery, ensuring reliable, performant, accessible, and secure sites with strong testing strategies. Requirements include 7+ years of full‑stack experience with TypeScript, React, Next.js, and Node.js, 3+ years of people management, deep knowledge of modern web architecture (headless CMS, caching, CDN, edge functions, SSR/SSG), security, performance, WCAG 2.2, and the ability to align cross‑functional stakeholders. Nice‑to‑have items include experience with Figma, multi‑product brands, conversion rate optimization, SEO, localization, and experimentation. The compensation range for SF/NY hubs is $180k–$288k base, with remote roles localized to 80–100% of the range, plus equity and a comprehensive benefits package; Figma is an equal opportunity employer that provides accommodations, and candidates should expect cameras on during video interviews and in‑person onboarding if hired.

Figma is expanding its team of creatives and builders to make design accessible to all, enabling ideas from brainstorming to prototype and real-time collaboration worldwide, and it’s hiring a Manager, Web Development to lead the web team and shape Figma’s online presence. The role involves building and maintaining Figma’s web properties—figma.com, designsystems.com, and config.figma.com—using React, Next.js, TypeScript, GraphQL, headless CMSs, and Node.js, while collaborating with designers, marketers, data scientists, and engineers and handling planning, roadmapping, and vendor relationships, with US-based or remote options. You’ll lead the Web Development team, hire and develop engineers, set strategy with cross-functional partners, drive end-to-end projects, ensure sites are reliable, performant, accessible, and secure, and create testing strategies while mentoring teammates. Requirements include 7+ years of full-stack experience with TS, React, Next.js, and Node.js, plus Playwright/Jest, 3+ years of people leadership, deep knowledge of modern web architecture (headless CMS, caching, CDN, edge functions, SSR/SSG), security, cloud, CI/CD, compliance, and WCAG 2.2, and a proven ability to align stakeholders across design, product, legal, data, and marketing. Preferred extras include experience with Figma, multi-product brands, CRO/A/B testing, and SEO/localization, with a base salary range of $180,000–$288,000 (location-adjusted for remote roles) plus equity and benefits, and Figma’s emphasis on growth, diversity, accommodations, as well as cameras-on during interviews and in-person onboarding.

Figma is expanding its Search & Recommendations team to build search platforms and AI-enabled features that provide relevant context across the ecosystem and keep designers' workflows fast and reliable. The role is a full-time engineering leadership position, either remote in the United States or from a US hub, responsible for supporting the team, defining the technical strategy, and collaborating with product engineering, infrastructure, data science, and product management to deliver cutting-edge Figma AI features. Requirements include 4+ years of engineering management experience leading high-performing teams, 8+ years of total engineering experience, and a track record in building search, recommendation, or AI systems, with pluses for OpenSearch/ElasticSearch and production-scale LLMs. The compensation package lists an annual base salary range of $250k–$350k, with remote roles localized to 80–100% of that range based on location, plus equity and a comprehensive benefits package. Figma promotes diversity and equal opportunity, offers accommodations for applicants with disabilities, and notes policies like keeping cameras on during video interviews and in-person onboarding, all alongside a Candidate Privacy Notice.

Figma is growing its team to make design accessible, offering a platform for brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere in the world. The Search & Recommendations team builds the search platforms and infrastructure across Figma, providing AI agents with relevant context from assets to code and maintaining core search features for designers’ workflows. The company seeks a seasoned engineering leader to grow the team, define and execute the technical strategy, collaborate across engineering to build AI features, and foster an inclusive culture in a full-time role based in US hubs or remotely in the US. Candidates should have 4+ years of engineering management experience, 8+ years of total engineering experience, and a background in building search, recommendation, or AI systems, with bonus points for expertise in OpenSearch/ElasticSearch and production-scale LLMs. The base salary range is $250,000–$350,000, with pay localization for remote roles, plus equity and a comprehensive benefits package, equal opportunity and accommodations, and notes on interview requirements and onboarding processes.

Figma is growing its team to make design accessible and to support a platform that enables brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. They’re hiring an Education Program Strategist to architect, introduce, and grow customer learning programs, covering everything from first-time activation to advanced enablement. The role blends content planning, pedagogical design, and operational oversight to build scalable education assets that accelerate activation and drive product adoption, account growth, and retention, with the position available full-time in a US hub or remote in the United States. Responsibilities include developing and maintaining curricula, producing education content across formats, partnering with cross-functional teams on launches and milestones, establishing and tracking metrics for activation and retention, and coordinating content development across multiple teams. Requirements include 5+ years in customer education or instructional design in SaaS, strong organizational skills, comfort in a fast-paced environment, and hands-on experience with Figma; the package includes base salary range $149,000–$215,000, equity, comprehensive benefits, equal opportunity employment, accommodations, and privacy considerations for interviewing.

Figma is hiring an Education Program Strategist to architect and grow customer learning programs that accelerate activation, product adoption, and retention. The role involves designing structured curricula from first login to high-value workflows, creating and maintaining education content across formats, and coordinating with product launches and cross-functional teams. You’ll establish activation, usage, and retention metrics, analyze content performance, and manage end-to-end content development with timelines and distribution teams. Requirements include 5+ years in customer education or instructional design in SaaS, strong systems thinking, ability to thrive in a fast-paced environment, and hands-on experience with Figma or similar tech; the role is full-time in one of Figma’s US hubs or remote in the United States, with a base salary range of $149,000 to $215,000 plus equity and benefits. Figma emphasizes diversity and growth, invites candidates even if not a perfect fit, and outlines accommodations for applicants and interview policies such as keeping cameras on during video interviews and in-person onboarding.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus to help teams turn ideas into reality. The company upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and fosters a respectful, inclusive culture in a hybrid workplace with flexible remote and office options. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBCUniversal, with partnerships with Google, Atlassian, and Microsoft. The Enterprise Expansion Account Executive, Acceleration role aims to drive strategic revenue growth across a curated portfolio of high-value enterprise accounts, deepen engagement, uncover new use cases, and develop long-term expansion roadmaps while collaborating with Customer Success, Sales Engineering, Marketing, and Product to deliver outcomes. Requirements include 5+ years of quota-carrying tech/SaaS sales experience, a track record of exceeding targets, experience selling to large enterprises and managing complex cross-functional sales cycles, and strong communication skills; preferred qualifications include proficiency with Salesforce or similar tools, strong SaaS/product knowledge, a technical background, and formal sales training.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and grounding its culture in innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company values diverse perspectives and supports a respectful, inclusive environment with a hybrid workplace that allows remote, in-office, or mixed arrangements depending on role and team needs. Lucid has earned global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Enterprise Expansion Account Executive, Acceleration role focuses on driving strategic revenue growth across a curated portfolio of high-value enterprise accounts, deepening engagement, uncovering new use cases, and developing long-term expansion roadmaps while collaborating with Customer Success, Sales Engineering, Marketing, and Product. Requirements include 5+ years of quota-carrying SaaS/tech sales experience, a proven history of exceeding revenue targets, experience selling to large enterprises, ability to manage complex cross-functional sales cycles, strong cloud/SaaS knowledge, and excellent executive-level communication, with preferred qualifications such as proficiency with Salesforce or Outreach, a strong SaaS passion, and a relevant technical background.

airfocus, a Lucid Software company, is recognized as a TOP 5% best-rated organization by Kununu and holds a 4.8 rating with 96% recommendation on Glassdoor. It is the world’s first modular product management and roadmapping platform and is growing on all continents with thousands of users including Ricoh, Good Year, and Wago. airfocus offers a hybrid workplace with flexible hours and remote options across Germany and the Netherlands, and offices in Hamburg and Amsterdam. Responsibilities include developing and overseeing global sales campaigns, shaping a long-term acquisition strategy, achieving monthly and quarterly lead goals, and continuously optimizing performance, workflows, and operations. Requirements include at least 5 years in project and campaign management, a proven track record in direct and digital marketing, strong analytical and target-oriented skills, and the ability to build cross-functional stakeholder relationships.

airfocus by Lucid is the world’s first modular product management and roadmapping platform, growing globally with thousands of users and clients such as Ricoh, Good Year, and Wago, and it holds top ratings on Kununu and Glassdoor. The company operates as a hybrid workplace with flexible remote options in Germany or the Netherlands, offices in Hamburg and Amsterdam, and benefits like a development budget, snacks, and recurring virtual events. The role focuses on developing and managing global sales campaigns, partnering with the sales team to meet monthly and quarterly lead goals while driving innovation in acquisition campaigns. Responsibilities include analyzing performance metrics, identifying trends, proposing optimizations, improving workflows, and managing day-to-day marketing operations. Requirements include at least five years in project and campaign management with a proven track record in direct, campaign, and digital marketing, the ability to meet tight targets, strong analytical skills, and stakeholder management.

This role provides configuration and troubleshooting of cloud/virtualized infrastructure, software, and operating systems for clients to meet technical requirements, including apps, databases, backups, and automation, with issue resolution under SLAs. It focuses on tailoring services to client needs while maintaining quality standards and acting as a technical and client escalation point. Daily responsibilities include delivering service excellence, identifying problems and solutions, communicating openly with stakeholders, and analyzing information to support decisions. The role requires leveraging AWS cloud knowledge (EC2, RDS, EKS, ECS, EFS, WAF, ELB, Lambda) and configuring applications, including Jira/Confluence, GitLab, Harness, Sonarqube, and Adaptavist products, across platforms. It also involves OS/storage management, web server maintenance, networking and security, infrastructure as code (Ansible, Terraform), database design/management, virtualization/cloud technologies for resilient performance, and risk contingency planning.

The Sales Opportunity Specialist at Adaptavist partners with Account Executives, Account Managers, and customers to drive revenue by managing end-to-end licensing opportunities, handling 20–30 concurrent deals across renewals, migrations (including Data Center-to-Cloud), upgrades, and new business. They navigate multiple platforms (HubSpot, Atlassian PPC, Xero, Partner Portal) to generate accurate quotes and ensure compliance before submission to Finance and Legal. They provide pricing support and deal structuring, collaborate with sales to create competitive pricing within approved margins, manage discount-approval workflows for opportunities over $25K, and conduct comparative analyses to recommend optimal licensing configurations including multi-product bundling. They serve as the primary licensing contact for internal and external stakeholders, manage communications throughout the quote-to-close lifecycle, oversee renewals starting 90 days out, and build trusted-advisor relationships. They work cross-functionally with Finance, Legal, Operations, and Sales Leadership to resolve blockers, identify process inefficiencies, and contribute to continuous improvements in a fast-paced, evolving environment.

Adaptavist's Sales Opportunity Specialist role focuses on revenue generation by partnering with Account Executives, Account Managers, and customers on licensing opportunities, using licensing expertise and systems to prepare accurate quotes and manage deals through the sales cycle. The role oversees end-to-end licensing quote management for 20–30 concurrent opportunities at various stages, navigating platforms such as HubSpot, Atlassian PPC, Xero, and the Partner Portal while serving as a liaison between sales, customers, and internal stakeholders. Responsibilities include handling complex licensing scenarios—renewals, migrations, upgrades, and new business—while collaborating with Finance, Legal, Operations, and Sales Leadership to resolve blockers, ensure compliance, and drive deal closure. Key activities encompass pricing support and deal structuring, providing accurate pricing guidance, performing comparative analyses, supporting discount approvals, and handling deal registrations for opportunities above $25K. Success requires rapid learning, independent problem-solving, proactive multi-channel communication, and the ability to thrive in a fast-paced, evolving environment by building trusted relationships and continuously improving processes.

The German-speaking Application Administrator will help customers maximize Atlassian software by configuring and customizing Jira, Confluence, Jira Service Desk, and other Atlassian apps and marketplace software. The role acts as a remote outsourced administrator, handling multiple clients on a day-to-day basis and responding to prioritized requests to tailor the software and automate processes for efficiency. Responsibilities include supporting clients with Atlassian applications and Adaptavist tools, onboarding and learning their application servers, and monitoring/responding to service desk requests. It also involves creating projects, configuring permissions and workflows, addressing questions about best use, and executing administrative activities according to agreed customer priorities. The candidate will communicate with customers and team members, record work and time, implement configuration solutions, provide best-practice recommendations, and follow customer security protocols.

SmartBear emphasizes quality-driven software with AI-powered visibility and automation, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Solutions Engineer role offers a collaborative environment with no quotas or cold calling, ongoing tools and training, and exposure to innovative software through webinars, tradeshows, and product releases. Responsibilities include serving as a trusted technical advisor, conducting technical discovery, delivering tailored demos, guiding proofs of concept, supporting RFIs/RFPs, and collaborating with Sales, Product, Marketing, and Customer Success, with about 5% travel for industry events. Requirements include 2+ years in a solutions or sales engineer role, the ability to explain technical concepts to varied audiences, familiarity with UI and API test automation (Selenium, Playwright), CI/CD and Git, programming with JavaScript or Python, cloud platforms, networking/security, and experience supporting pre-sales engagements. SmartBear offers a competitive total rewards package (base salary plus on-target commission) with an estimated annual cash compensation of $105,000–$120,000 USD, along with comprehensive benefits, flexible time off, hybrid work options, and a global, inclusive culture.

SmartBear offers quality-focused software solutions across the SDLC, including Swagger for APIs, BugSnag for Observability, and Zephyr for Testing, all enhanced by SmartBear AI to bring visibility and automation. They are trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The text references QMetry’s transformation and invites visiting the QMetry Test Management for Jira page on SmartBear, with a free trial available. The Junior QA Automation Engineer role involves developing and executing automated test scripts with Java and Selenium WebDriver, performing functional, regression, and smoke testing, and collaborating in an Agile/Jira environment to improve coverage and speed. SmartBear promotes growth, an inclusive culture, equal-opportunity hiring, and a values-driven workplace with global offices and recognized awards.

Appfire champions a remote-first, flexible work culture where employees choose where and how they work, with a focus on balance, growth, and learning. The role is Senior Product Manager for Configuration Manager for Jira (CMJ) Cloud, responsible for translating customer and market needs into a Cloud migration and configuration-management solution and delivering a clear strategy and roadmap. You’ll own the CMJ Cloud roadmap for one of two Scrum teams, provide technical product vision, conduct market and customer analysis, define requirements and milestones, and partner with engineering, marketing, and support to accelerate growth and adoption. Requirements include a technical or related degree (or equivalent PM experience), 3+ years in technical product management, 2+ years SaaS, 3+ years of product analytics experience, and familiarity with cloud, data residency, and API concepts; Atlassian ecosystem experience is preferred. Perks include company equity, Appfire University, CSR days, remote/flexible work, 25 days of vacation, and a strong security posture with ISO/SOC certifications, reflecting Appfire’s large, award-winning, equal-opportunity, remote-first culture with 850+ employees across 28 countries.

Appfire is a remote-first, people-first company that supports flexible work locations and a trust-based culture built on two decades of software experience. It emphasizes choosing how you work, balancing life, and growing on your own terms with access to online learning, leadership programs, internal mobility, and a global collaborative environment. The Senior Product Manager for Configuration Manager for Jira Cloud will lead the CMJ Cloud expansion, translating customer and market needs into a cloud migration/configuration management solution and owning the product roadmap with cross-functional teams. Requirements include a technical bachelor’s degree or equivalent PM experience, 3+ years in technical product management, 2+ years SaaS, 3+ years of product analytics experience, and familiarity with cloud tech and the Atlassian ecosystem is preferred. The company offers equity, a remote-work stipend, learning resources, 25 days of PTO, reduced summer hours, private healthcare, CSR days, ISO/SOC2 certifications, a strong partner network, and is an equal opportunity employer.

At Atlassian, work is distributed-first, allowing you to work in an office, from home, or a mix, with virtual interviews and onboarding, and the company hires in any country where it has a legal entity. The role is a remote, field sales position based in Germany, covering a territory of 2-4 strategic customers in the DACH region. Responsibilities include developing and closing new opportunities, creating territory plans, driving expansion across Atlassian's full portfolio, and ensuring strong customer success. You will be the primary contact or escalation point for selected strategic accounts, identify key decision-makers, understand client objectives, collaborate with internal teams and partners, lead complex negotiations, and provide market insights and regular forecasts to senior management. Travel as needed to meet clients and attend events, and mentor junior sales team members when applicable.