The Ampin App
deep insights into the Atlassian community

Zendesk is seeking a Product Manager to own and evolve the Workforce Management product roadmap, collaborating with Engineering, Design, and Product Marketing to solve big customer problems. The role involves defining the roadmap and prioritization, delivering cross-functional projects, meeting with customers, analyzing data, researching competitors, and communicating a compelling future vision. Basic qualifications include 4+ years of product management in a fast-paced agile environment, strong problem-solving skills, the ability to balance long-term strategy with incremental value, excellent written communication, data-driven decision making, and a commitment to continuous learning and mentoring. Preferred qualifications include experience in the Customer Experience industry, a background in design, engineering, or data analysis, and Workforce Management experience. The Polish base salary range is zł294,000 to zł440,000 with potential bonuses and benefits; Zendesk supports a hybrid work model, is an equal opportunity employer committed to diversity and inclusion, may use AI screening, and offers accommodations for applicants with disabilities.

Zendesk is hiring a Senior Software Engineer for its AI Copilot organization, a multi-million ARR product that brings AI into the hands of customer service agents, with a culture of shipping early and iterating on real customer feedback. You’ll own end-to-end product features from design through production, work closely with ML scientists and engineers to deliver reliable user-facing AI capabilities, contribute to architectural decisions, build scalable backend services and APIs, collaborate with Product/Design and other teams, improve system reliability, and mentor junior engineers. Required qualifications include 5+ years building large-scale internet-facing applications, fluency in Python (Ruby a plus), experience with distributed systems, REST APIs, AWS, Docker/Kubernetes, and CI/CD, and a track record of delivering features to production while thriving amid uncertainty and cross-disciplinary collaboration. Preferred qualifications include exposure to LLM integration patterns, SQL/data infrastructure (Snowflake, dbt), event-driven architectures (Kafka), ML pipeline tooling, and iterative, metrics-driven product development (A/B testing, feature flags). The role is hybrid in Poland with a base salary range of zł257,000 to zł385,000, potentially plus bonuses or benefits, and Zendesk emphasizes diversity and inclusion and accommodations, with AI potentially used to screen applications.

Zendesk is hiring a Senior Software Engineer (P9) for its Pune-based R&D center to design and build scalable, reliable AI-enabled customer-experience systems, with ownership of meaningful components and mentoring responsibilities. The role involves designing, building, and maintaining robust microservices and APIs (Java 11+ and Vert.x), integrating frontend features (TypeScript/React), and ensuring secure API connectivity (REST/GraphQL) between frontend and backend. Responsibilities include guiding architecture discussions, improving reliability with SLOs/SLIs and incident reviews, shipping well-tested code with automated tests and CI/CD, and promoting modern engineering practices while mentoring teammates. Qualifications require 4+ years of software engineering experience (including 2+ years full-stack and ~1 year owning production systems), strong CS fundamentals, proficiency in frontend (TypeScript/React) and backend (Java or alternatives), cloud and API experience, containers, observability, databases, and collaborative leadership. The role is hybrid in Pune with location restrictions (candidates must be in Karnataka or Maharashtra per the requisition) and Zendesk emphasizes diversity, AI-based screening, and accommodations on request.

Zendesk is recruiting a Business Development Representative for its EMEA Sales Development team to drive new business, manage a busy outbound pipeline, and generate high-value opportunities across startups, unicorns, and enterprise customers, while delivering an excellent customer experience. The candidate should have at least 6 months of sales-related experience, preferably in SaaS, be a self-starter with a “can do” attitude, fluent in English and Spanish, and hold a bachelor’s or master’s degree (hybrid work in Lisbon is required). The role involves being a core member of the sales team, executing regional strategy, prospecting into cold accounts and new segments of existing Zendesk customers, using social tools to source leads, and aiming to overachieve on targets. Zendesk offers a supportive environment with a leadership team focused on development and success, a dedicated onboarding buddy, flexible work options, and tools and resources to help you succeed, all within a culture that emphasizes Zendesk’s values and customer experience. The company notes that AI may screen applications, is committed to equal opportunity and diversity, provides accommodations for disabilities, and shares information about DEI initiatives and EEO rights.

Zendesk is hiring a Software Engineer II (Fullstack) to join its AI Copilot product, a multi-million ARR AI-powered tool for customer-service agents, within a culture that emphasizes shipping early and learning from real user feedback. You will deliver end-to-end features, build React/TypeScript UIs for AI-powered conversations, and develop backend services and integrations as part of a cross-functional team with ML engineers. Required qualifications include 2-4 years of web app experience, proficiency with at least one modern framework or language, solid fundamentals, experience with REST APIs and relational databases, cloud and container experience (AWS and Docker), and a strong delivery bias plus curiosity about ML/AI. Preferred qualifications include experience with both React/TypeScript and Ruby or Python, real-time communication patterns, Kubernetes/CI/CD, interest in LLMs or AI tooling, and familiarity with event-driven architectures and agile practices. The role uses a tech stack of React/TypeScript frontend, Ruby/Python backend, AWS/Kubernetes/Docker infrastructure, data tools like S3/RDS/Snowflake, Metaflow for ML pipelines, and heavy use of LLMs, with a hybrid onsite/work setup and Zendesk’s commitment to DEI and accommodations, including AI-based screening as part of the process.

Zendesk is hiring a Staff Machine Learning Engineer to serve as the embedded ML expert for Routing & Presence, owning the ML surface end-to-end from feature engineering and model design through experimentation, production serving, monitoring, and continuous learning, and guiding the evolution to an agentic routing engine. You’ll work closely with backend engineers, product managers, and the central ML platform team, setting the technical direction for how ML shapes routing over the next several years. Responsibilities include owning the models and algorithms at the heart of Routing & Presence, planning ML work with observability and iterability from the start, proposing and evaluating alternatives, designing experimentation frameworks (offline and online) with customer-facing metrics, and coordinating data sources for dynamic routing decisions with explainability and guardrails. The ideal candidate will apply classical ML with a clear understanding of why an approach works, work hands-on with generative AI and LLMs, design end-to-end experiments, ship ML in production, estimate project effort, communicate designs clearly, mentor teammates, and plan 18+ months ahead. The role sits within Zendesk’s collaborative, inclusive culture and hybrid work model, with a tech stack including Java, Scala, Python, Kubernetes, and supportive ML platform tooling, underpinned by strong privacy, diversity, and equal-opportunity commitments.

The role is to architect the evolution of Zendesk's partner ecosystem with an AI-first approach, scaling programs to accelerate adoption and revenue across partner channels (MSPs, Affiliates, VARs) in collaboration with executive leadership. Responsibilities include owning the end-to-end global partner strategy, designing incentives and pilot programs, and developing a multi-year Partner Incentives Strategy to shift business from direct to indirect models. Operational Excellence focuses on defining and reporting KPIs, governance, outcome-based pricing and scalable discounting, and optimizing the partner experience across systems and workflows. Communication & Leadership covers partner recruitment, high-impact communications, program launch readiness, collateral creation, and cross-functional alignment with GTM, Customer Success, and Marketing, while influencing senior leadership. Qualifications require 15+ years in partner programs or ecosystem leadership within SaaS/enterprise tech, experience with major route-to-market transformations, strong cross-functional leadership and analytics, and a bachelor’s degree (MBA preferred), with a US base salary range of $182,000–$272,000 plus potential bonuses and benefits, along with Zendesk’s commitments to diversity, hybrid work, AI screening, and accommodations.

The Lead Business Process Analyst at Zendesk leads ongoing change and transformation to drive operational excellence in Zendesk Operations, with a focus on customer experience and AI-driven automation. Responsibilities include leading end-to-end process design, coordinating project management and change management, and driving cross-functional and AI initiatives to meet business needs. The role also serves as an AI subject matter expert, develops improvement tools and standardized AI prompts, and builds stakeholder partnerships while presenting progress to leadership. Required experience includes 5+ years in process mapping and workflow design, proficiency with Zendesk, strong project execution skills, and technical fluency with Google Suite and PM tools, plus AI literacy and change management certification preferred. The position is based in Mexico (CDMX or Estado de Mexico) with a hybrid work arrangement, and Zendesk emphasizes diversity, inclusion, and accommodations, including potential AI-based screening in the hiring process.

Zendesk is hiring for a hybrid sales role focused on generating new business and supporting Account Executives to target mid-market and Fortune 500 customers. The company positions itself as a 2025 Gartner Magic Quadrant Leader, aiming to lead the global customer experience transformation with its platform. They’re seeking risk-takers who are passionate about SaaS, customer service, high-tech, and self-starters with a track record of success. Responsibilities include generating opportunities, building targeted lists and messaging, conducting high-level conversations with senior executives, researching accounts, and hitting monthly quota targets. Requirements include 2-4 years of sales experience, high-volume outbound prospecting, strong multi-tasking and communication skills in Portuguese and English, a bachelor’s degree, and a commitment to diversity, inclusion, and accommodation, with AI screening and equal opportunity policies noted.

Atlassian offers flexible work options and hires globally wherever they have a legal entity. They are seeking an experienced Territory Partner Manager for the Federal Public Sector (Civilian and DoD), reporting to the Head of Public Sector Partner Sales, to grow revenue by driving partner engagement and go-to-market efforts on the Atlassian Platform. The role involves developing a robust pipeline with major customer agencies, leading the strategy and improvement of the partner sales model, and engaging leading partners including Global and Federal System Integrators. A broad understanding of Federal Civilian or DoD partner sales, partner strategy, and market development is required. Key responsibilities include owning the comprehensive partner engagement strategy across Federal Civilian and DoD sub-segments, accelerating opportunity velocity and ACV by integrating partner capabilities into sales, maximizing partner leverage across the customer lifecycle, focusing on a co-selling motion with Sales, Solution Specialists, Customer Success, and Account Management, and managing a select group of existing partners in a hybrid territory with sales growth goals.

- Atlassian offers flexible work options and hires in any country where it has a legal entity. - The company is seeking an experienced Territory Partner Manager for the Federal Public Sector (Civilian and DoD), reporting to the Head of Public Sector Partner Sales. - The role focuses on growing incremental, measurable revenue by driving partner engagement and go-to-market efforts across Atlassian Platform enterprise solutions, and building a robust joint-opportunity pipeline with major customer agencies, including Global and Federal System Integrators. - It requires a broad understanding of Federal Civilian or DoD partner sales, partner strategy, and market development. - Responsibilities include owning the comprehensive partner engagement strategy across Federal Civilian and DoD sub-segments, accelerating opportunity velocity and ACV by integrating partner capabilities into sales, maximizing partner leverage across the customer lifecycle, focusing on co-selling with Sales, Solution Specialists, Customer Success, and Account Management, and managing a select group of existing partners in a hybrid territory with sales goals.

Atlassian allows employees to work from an office, home, or a mix and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. Product Management at Atlassian is a collaborative function, working closely with engineering, design, and go-to-market teams to build products that solve real customer problems and explore AI-enabled opportunities. You’ll join the Usage Based Pricing Platform team as Senior Principal PM for UBP Integrations, serving as the connective tissue that powers the shift from per-seat pricing to a hybrid seat×usage model across products like Rovo, RovoDev, Automation, and Assets. Responsibilities include owning the integration strategy for the CBP Platform, defining meter principles, sequencing rollouts, aligning R&D and GTM, ensuring data quality, shaping the global service degradation experience, and delivering a multi-year product roadmap with exec-level buy-in. Minimum qualifications include strong platform/commerce product management experience, the ability to drive multi-year strategy and cross-functional alignment, and customer-obsessed decision making, with preferred qualifications including 10+ years in product management, experience with usage-based pricing or SaaS billing, and experience in high-growth multi-product SaaS environments.

Atlassian offers flexible work options—office, home, or a mix—and hires globally with virtual interviews as part of its distributed-first culture. Product management is a team-driven function at Atlassian, collaborating with engineering, design, and GTM to solve real customer problems and explore AI-driven opportunities. The role is Senior Principal Product Manager for UBP Integrations on the CBP Platform, serving as the connective tissue between platform capabilities and product teams, GTM, and customers as Atlassian shifts from a per-seat to a hybrid seat×usage pricing model. Responsibilities include defining integration strategy and meter principles, planning rollout sequencing, leading cross-functional alignment, enforcing data quality, handling service degradation, and shaping a multi-year UBP Integrations roadmap. Required qualifications include strong platform or commerce PM experience, ability to drive cross-functional initiatives and roadmaps, and customer-obsessed decision-making; preferred qualifications include 10+ years in PM, experience with usage-based pricing or SaaS billing, and familiarity with Atlassian’s product portfolio.

Atlassian allows employees to choose where they work (office, home, or hybrid) and hires in any country where the company has a legal entity. The role focuses on making DX Account Executives domain experts by designing training that goes beyond features to deep problem and space mastery, in collaboration with DX sales leadership to create a masterclass onboarding program. Responsibilities include ramping new hires to shorten time to first meaningful contribution to the pipeline, driving weekly onboarding milestones, and providing transparent feedback on each hire’s strengths and weaknesses. The program aims to deliver a Gold Standard onboarding experience where new hires feel knowledgeable about the product and space and ready to sell, while keeping the curriculum current with new feature releases. Additionally, the role involves becoming a DX problem and space expert by default, identifying refresher training opportunities through listening to sales calls and team feedback to close positioning gaps and build a comprehensive objection library.

- Atlassian supports flexible work locations and hires globally where it has a legal entity. - The DX onboarding initiative aims to turn Account Executives into problem and space experts through deep domain mastery beyond features. - It partners with DX sales leadership to design and run a masterclass onboarding program that ramps new hires quickly toward their first meaningful pipeline contributions with weekly milestones. - The program emphasizes transparent ramping feedback and a Gold Standard onboarding experience, while keeping the curriculum current with new feature releases. - It also includes ongoing refresher trainings, listening to sales calls, and building an objection library to close positioning gaps, with the trainer expected to become a DX expert as well.

Atlassian lets employees choose where to work—office, home, or a mix—giving them flexibility to support family and personal goals, and the company hires people in any country with a legal entity. The role centers on partnering with Customer Success leadership to turn strategy into actionable operational workflows and managing the end-to-end lifecycle of internal operational projects from discovery to implementation. It includes designing scalable coverage models that align team resources with customer needs as the business grows, and overseeing the evolution of post-sales infrastructure for a growing team of 100+ members. The responsibilities also cover leading strategic data and systems migrations for long-term stability, and establishing and monitoring KPIs, program health, and onboarding time across all DX products. Additional focuses are driving precise retention forecasting for revenue predictability, building metrics and dashboards for real-time visibility, automating manual processes to reduce admin work, optimizing handoffs between sales and post-sales, and proactively resolving bottlenecks to maximize productivity.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid setup to better support family, personal goals, and other priorities. The company hires in any country where it has a legal entity, and the role involves partnering with customer success leadership to translate strategy into actionable operational workflows. Responsibilities include managing the end-to-end lifecycle of internal operational projects from discovery to implementation, designing scalable coverage models, and guiding the evolution of post-sales infrastructure to support a growing team of 100+ members. The role also leads strategic data and systems migrations for long-term technical stability, establishes and monitors KPIs and onboarding metrics across all DX products, and drives accurate gross and net retention forecasting. Additional focus areas include developing metrics, reporting, and dashboards for real-time visibility, automating manual processes to reduce administrative burden, optimizing the sales-to-post-sales handoff, and proactively resolving bottlenecks to maximize productivity.

Atlassian offers flexible work locations and is currently recruiting for this role in the UK, with hires possible in any country where they have a legal entity. DX is a Salt Lake City-based, rapid-growth SaaS company that provides insights into developer productivity to help engineering leaders build high-performing teams, and it was acquired by Atlassian. The role is a Customer Success Manager for DX’s Enterprise customers, focusing on implementation, utilization, business alignment, use-case development, and renewal, reporting to the VP of Customer Experience. Responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, identifying renewal challenges, pursuing expansion opportunities, and tracking key metrics. DX values mastery and consistent high performance, seeking candidates with enterprise CSM or technical account management experience or management consulting, who are detail-oriented, quick to learn technical topics, able to own outcomes, and possess strong communication and relationship-building skills, with bonus points for startup experience or prior work with technical leadership.

- Atlassian offers flexible work options (office, remote, or hybrid) with hiring possible in any country where it has a legal entity, though this role is currently being recruited for in the UK. - DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams, collects vast data for insights on productivity, and counts major companies like Pinterest and GitHub among its customers; it was recently acquired by Atlassian. - The role is a Customer Success Manager (CSM) for a small portfolio of DX’s Enterprise customers, focusing on engineering transformation, implementation, rollout, and eventual renewal with a proactive, strategic approach. - Key responsibilities include becoming a product expert, owning the full lifecycle, coordinating internal teams, creating success plans, forecasting renewals, identifying renewal risks, driving expansion through use cases, and tracking relevant account metrics across functions. - DX’s values emphasize individual mastery and high performance, with ideal candidates having enterprise CSM/technical account management experience, strong communication and relationship-building skills, ownership and deadline-driven capabilities, and bonus points for startup experience or familiarity with technical audiences.

Appfire champions a people-first, remote-first culture where employees choose where they work, balance life with flexible time off, and grow through online learning, leadership programs, and internal mobility. It is seeking a Vice President of Demand Generation to lead a modern, data-driven global demand engine that drives ARR growth across digital, paid, lifecycle, and field channels, including marketplace adoption on Atlassian, Microsoft, AWS, and Salesforce, as well as direct and partner demand. The role requires 10+ years of senior B2B SaaS marketing leadership, a proven ability to build ARR-driven programs, deep expertise in digital and performance marketing, AI-enabled workflows, marketing automation, ABM, analytics, and cross-functional leadership in a matrix organization. Appfire offers equity for all employees, CSR days, private healthcare, a sport allowance, remote flexibility across several regions, and a culture focused on experimentation and collaboration. With 850+ fireflies across 28 countries, a strong CSR program via Pledge 1%, ISO 27001/27017 and SOC 2 certifications, and multiple industry awards, Appfire underscores its growth, security, and commitment to customers, partners, and a diverse workforce.

Appfire champions a remote-first, choose-where-you-work culture with flexible time off and a focus on balancing work, personal life, and well-being. It offers growth on your terms through online learning, facilitated training, leadership programs, internal hackathons, and an internal mobility program with a global team. The company is seeking a Vice President of Demand Generation to lead a global, data-driven demand engine across digital, paid, lifecycle, and field channels, including marketplace adoption on Atlassian, Microsoft, AWS, and Salesforce, plus direct and partner demand. Candidates should have 10+ years in senior B2B SaaS marketing with a proven ARR-driven program track record, digital marketing and ABM expertise, AI literacy, and agile, cross-functional leadership. They offer equity, generous PTO (25 days, 30 after five years), comprehensive benefits via Empire Health, a CAD 600 sport allowance, CSR volunteering days, a strong channel program, and ISO/SOC certifications across a global workforce of 850+ in 28 countries.

Appfire is a remote-first, people-first software company that lets employees choose where and how they work, offers flexible time off, and supports growth on their own terms with access to learning, mobility, and global collaboration. The company is hiring a Vice President of Demand Generation to lead a global, data-driven demand engine that accelerates ARR growth, owning strategy and execution across digital, paid, lifecycle, and field channels, plus marketplace adoption on Atlassian, Microsoft, AWS, and Salesforce. The role requires building a global demand gen framework, running integrated multi-channel campaigns, driving full-funnel performance from awareness to revenue, managing lead follow-up with Inside Sales, ensuring governance, and coordinating with partners and cross-functional teams. Candidates should have 10+ years in senior B2B SaaS marketing with proven ARR-driven programs, deep proficiency in digital, paid, SEO, analytics, martech, and AI literacy, and the ability to translate vision into execution while leading teams. Appfire offers equity, unlimited PTO plus holidays, comprehensive health benefits, CSR involvement, remote-work stipend, ISO/SOC2 certifications, and a global footprint of 850+ employees across 28 countries, reflecting a strong commitment to equal opportunity.

Appfire promotes a flexible, remote-first culture where you choose where and how you work, balance life with flexible time off, and grow on your terms through learning platforms, leadership programs, and internal mobility. The Senior Customer Success Manager role involves managing a portfolio of enterprise and mid-market customers in a hybrid model, prioritizing retention, expansion, and scalable value delivery. Responsibilities include owning the portfolio, leading strategic discovery and success plans, building executive relationships, managing renewals and growth, driving adoption via scalable programs, and collaborating cross-functionally with Sales, Product, Support, Marketing, and partners in a data-driven framework. Requirements include 5–8+ years in customer success or related SaaS roles, experience with enterprise accounts and renewals/upsell, technical product engagement with engineering, and proficiency with CRM/Gainsight to inform strategy. Benefits for Canada include equity, Appfire University, 25 days of PTO (30 after 5 years), comprehensive health coverage, wellness programs, CSR volunteer days, fully remote roles with an optional Vittoria office, and a strong emphasis on equal opportunity and security.

The Zendesk Deploy team is looking for a Senior Platform Engineer to improve deployment tools and infrastructure for over 1,000 engineers, with a mission to simplify deployments, set clear standards, and leverage AI to automate workflows, monitor systems, and boost reliability. You’ll build and maintain deployment infrastructure and internal tools for CI/CD, work with engineering teams worldwide to define deployment practices and patterns, develop Kubernetes-based automation, and ensure reliability through monitoring, incident response, runbooks, and documentation while driving speed, security, and scalability via infrastructure as code. Candidates should have strong experience in DevOps/SRE/Platform Engineering, solid knowledge of Kubernetes and Docker, coding/scripting skills in Go or Bash, hands-on experience with infrastructure automation tools like Terraform or CloudFormation, and familiarity with monitoring tools such as Prometheus, Grafana, or Datadog. Nice-to-have skills include knowledge of ArgoCD or Spinnaker, Jsonnet, GitOps principles, experience collaborating with developer or platform teams, exposure to multiple clouds or hybrid setups, and frontend development experience; the role offers ownership of tools, opportunities for growth, flexibility through a hybrid work model, and the chance to work with AI-enabled deployment tooling. Poland-based base salary ranges from zł257,000 to zł385,000 per year, with actual compensation determined by experience and may include bonus or incentives; Zendesk emphasizes a hybrid onsite/remote work approach, a commitment to diversity and inclusion, and accommodations for applicants with disabilities, with AI screening used as part of the process.

The Data Protection Team at Zendesk is looking for a Software Engineer II to build and maintain large-scale components focused on customer data privacy and protection, with a culture that emphasizes learning and knowledge sharing. You will work mostly independently but also collaborate with team members on technical discussions and decision-making. Responsibilities include following best engineering practices, writing and maintaining code used by millions, improving code through peer reviews and pair programming, and using AI to ship new products faster. Basic qualifications include 2+ years of backend coding experience in Ruby, Java, or Python, a desire to learn additional languages and frontend basics, familiarity with relational databases and key-value stores, and strong communication for working in distributed teams. Preferred qualifications include experience with modern distributed systems, Kubernetes/Docker, and messaging queues; a computer science degree or SaaS experience is a plus; the role is hybrid with two days in the office in Poland and a salary range of zł179,000 to zł269,000, plus Zendesk’s commitments to diversity, inclusion, and candidate privacy.

Zendesk is hiring a Senior Product Manager in San Francisco (hybrid) to own the Forethought AI agent infrastructure, including the reasoning engine, authoring/configuration tools, self-improvement processes, and multi-channel capabilities. The role involves driving the roadmap for the core AI agent infrastructure and shaping the customer-facing authoring and configuration experience, with a focus on quality, enterprise trust, and distinct experiences for multiple personas. You will lead hypothesis-driven product development, conduct ongoing enterprise customer research, and validate ideas (including AI proof-of-concepts) before scaling. Required qualifications include 5+ years in B2B SaaS product management with AI/ML product shipping, deep knowledge of language models and agent architectures, a track record of defining quantitative AI metrics, strong configuration UX sensibility, the ability to design for multiple personas, and excellent cross-stakeholder communication. Preferred knowledge includes agentic AI, workflow automation, or conversational AI; familiarity with enterprise deployments and large-scale integrations; and the role offers a US base salary of $182k–$274k with potential bonuses and benefits, along with Zendesk’s commitment to inclusion, equal opportunity, and accommodations for applicants with disabilities.

Atlassian offers flexible work locations—office, from home, or a combination—and hires in any country where they have a legal entity. The Carahsoft Public Sector Senior Partner Manager role is focused on strategically engaging, developing, and managing Atlassian’s relationship with Carahsoft to grow its market share across the US Public Sector. The ideal candidate is highly motivated and analytically driven, with deep knowledge of the government market and Carahsoft as the government aggregator, capable of driving ecosystem initiatives and aligning partner needs. Responsibilities include developing and executing partner strategy and engagement plans with Carahsoft for the Public Sector GTM, driving pipeline and annual contract value growth, innovating the GTM model, ensuring partner engagement in product campaigns and marketing, and collaborating with internal teams for overall partner success. The role also entails teaming with internal Atlassian sales and the Carahsoft/Atlassian team to cover enterprise customers.

1) Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. 2) The Carahsoft Public Sector Senior Partner Manager will strategically engage, develop, and manage Atlassian’s relationship with Carahsoft to grow its market share in the US Public Sector, requiring deep ecosystem, public sector, and partnership experience. 3) The ideal candidate is highly motivated, analytically driven, with strong government market knowledge and a deep understanding of Carahsoft as a government aggregator, capable of driving ecosystem initiatives and aligning partner culture with business needs. 4) Responsibilities include developing and executing partner strategy and engagement plans with Carahsoft for the Public Sector GTM, sourcing pipeline and growing license sales to achieve net new ACV growth, and innovating the GTM model for the 30-person Carahsoft/Atlassian team. 5) They will also ensure partner engagement on product campaigns and marketing, collaborating with internal teams (sales, enablement, programs) and coordinating with Atlassian and Carahsoft teams to cover enterprise customers.

At Atlassian, you can choose office, home, or a mix of work locations, and the company hires in any country where it has a legal entity. DX, now part of Atlassian, helps organizations build world-class engineering teams by providing deep insights into developer experience and productivity, and is based in Salt Lake City serving clients like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings. As a Support Specialist, you’ll work with customers to troubleshoot technical issues across the platform and integrations, requiring familiarity with APIs, data ingestion pipelines, authentication configurations, and connected engineering systems (e.g., GitHub, Jira, Azure DevOps). You’ll also support customers using DX’s survey tools, assisting with survey configuration, deployment, and interpreting survey data alongside usage analytics to provide a holistic view of developer experience. You’ll be a key member of the support team, resolving issues via web, email, case updates, and video or Slack-based support, and partnering with Engineering and Customer Experience to improve product quality and address recurring challenges in a fast-paced, global organization at the intersection of developer tools, data infrastructure, and customer advocacy.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where it has a legal entity. DX, now part of Atlassian, helps companies build engineering organizations by providing insights into developer experience and productivity, and is based in downtown Salt Lake City with clients like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings. The Support Specialist role involves working closely with customers to understand and troubleshoot technical issues across the DX platform and its integrations (e.g., GitHub, Jira, Azure DevOps). It also includes supporting customers using our survey tools—configuring, deploying, and interpreting survey data alongside usage analytics to holistically view developer experience. You’ll be a key member of the support team, collaborating with Engineering and Customer Experience to resolve issues, improve processes, and share insights on recurring challenges or product gaps.

As Head of Americas Deal Desk at Atlassian, you’ll lead teams that shape and support our largest, most complex deals across the Americas and own end-to-end quote-to-cash for Mid‑Market, Enterprise, and Strategic customers, partnering with Sales, Finance, Legal, and Product to structure deals that drive growth and lasting value for customers. You’ll lead and inspire the Americas Deal Desk to deliver exceptional deal shaping, commercial modeling, and operational support for Enterprise sales across the region. You’ll evolve and scale a repeatable Deal Desk playbook that accelerates deal cycles and delivers a best-in-class customer experience across Mid‑Market, Enterprise, and Strategic segments. You’ll partner with Sales leadership, Finance, Legal, and other stakeholders to design and implement practices and policies that drive stronger commercial outcomes and long-term value for Atlassian and its customers. You’ll leverage data, reporting, and analytics to monitor team health and performance, proactively identify opportunities, and deliver measurable business impact, while collaborating with process and system teams to promote automation and process improvements that elevate efficiency, quality, and strategic impact across the Americas.

You will lead the Americas Deal Desk teams to shape and support Atlassian’s largest, most complex deals, owning end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers. You will partner with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for customers. You will lead and inspire the team to deliver exceptional deal shaping, commercial modeling, and operational support for the Enterprise sales organization across the region. You will evolve and scale a repeatable Deal Desk playbook that accelerates deal cycles and delivers a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments. You will leverage data, reporting, and analytics to monitor health and performance, proactively identify opportunities, and deliver measurable business impact, while collaborating with process and system teams to advance automation and improvements that elevate efficiency and strategic impact across the Americas.

Atlassian offers flexible work options and hires in any country where it has a legal entity. DX is a Salt Lake City–based, fast-growing SaaS company focused on helping engineering leaders build productive teams, powered by large-scale data, and it was recently acquired by Atlassian to accelerate growth and R&D. The role is a Customer Success Manager (CSM) who will partner with up to 30 midmarket DX customers to drive engineering transformation, handling implementation, rollout, and renewal. Key responsibilities include becoming a product expert, owning the full customer lifecycle, coordinating cross-functional teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, and identifying expansion opportunities, as well as arranging executive discussions aligned with account strategy. DX values mastery and high performance, seeking candidates with 5–7 years of CSM experience who are detail-oriented, consistently high-performing, tech-savvy, and capable of ownership and strong communication, with bonuses for startup experience or exposure to technical executives.

Atlassian allows flexible work arrangements (office, home, or hybrid) and can hire in any country where it has a legal entity; DX is a Salt Lake City–based, fast-growing SaaS company that was recently acquired by Atlassian. The role is a Customer Success Manager for up to 30 midmarket DX customers, focused on implementing, utilizing, and renewing the platform to drive engineering transformation. You’ll own the full customer lifecycle—from implementation to program success and renewal—and coordinate internal teams (ProServ, Sales, Support, Solutions Engineering) to meet customer needs. You’ll establish a customer success plan, track success initiatives, forecast renewals and expansions, address renewal challenges, and lead executive-level discussions to embed DX as a strategic driver in customers’ workflows. The ideal candidate has 5–7 years of CSM experience, is detail-oriented and consistently high-performing, learns technical topics quickly, can own outcomes under pressure, and possesses excellent communication and relationship-building skills; startup experience or experience with technical audiences is a bonus.

Atlassian supports flexible work arrangements (office, remote, or a mix), but this role requires you to be located in the UK and relocation assistance isn’t provided. The Atlassian Advisory Services team is globally distributed and acts as trusted advisors to enterprise customers to help them maximize the value of their Atlassian investment. This role is a Senior Solution Consultant focused on Enterprise Strategy & Planning and ITSM, joining the Advisory Services Delivery team as an individual contributor (not a managerial position). Responsibilities include collaborating with peers to define strategic outcomes, partnering with customers to solve business challenges using Atlassian products, identifying opportunities for service and product expansion, building deep industry expertise, creating technical content and prescriptive guidance, and advocating for customer needs across internal teams, with up to 30% travel domestically (and some international). The aim is to help customers unleash their teams’ potential, impact millions of users, and grow the reach of Atlassian technologies.

Atlassian offers flexible work options (office, home, or hybrid), but this role requires you to be located in the UK with no relocation support offered. You’ll join the globally distributed Atlassian Advisory Services Delivery team as an individual contributor, not a managerial role. The focus is on Enterprise Strategy & Planning and ITSM, delivering guidance to clients that have purchased Advisory Services. You’ll collaborate with peers to align on strategic outcomes, partner with customers to solve business challenges using Atlassian products and solutions, identify opportunities for service and product expansion, cultivate deep expertise, create technical content, and advocate for customer needs across Atlassian teams. You may travel up to 30% of the time, domestically and internationally, for internal and customer-facing events.

Atlassian supports flexible work locations and hires in any country where it has a legal entity. The Rovo + AI team aims to accelerate AI innovation by building core infrastructure, capabilities, and experiences for enterprise Search and conversational AI that leverage understanding of customers’ work and organizational knowledge, though these experiences are still in early stages and will rely on exploration and customer research. As Principal Product Manager for Search and AI Quality in Central AI, you will shape and execute Atlassian’s vision for delivering high-quality AI products, with a particular emphasis on Rovo Search. Your key responsibilities include defining the strategic vision and roadmap for AI quality in Search/Search Agents, leading initiatives to improve quality, reliability, and trustworthiness of AI models, and ensuring alignment with goals and user expectations. You will also collaborate cross-functionally with engineering, data science, product, and design, advocate for relevance and quality standards, maintain a customer-centric approach with ongoing user feedback, and communicate progress through compelling storytelling to customers, stakeholders, and the broader community.

The Financial Reporting & Controls team at Miro ensures accurate financials, builds financial infrastructure, and supports smooth operations, offering an opportunity to make an immediate impact at a rapidly growing company. The Accountant role reports to the Accounting Manager based in Miro’s Yerevan hub and is part of the accounting function. Key responsibilities include month-end close with journal entries, account reconciliations, cash transfers and bank reconciliations, organizing accounting records, supporting internal and external audits, and completing ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft experience, strong analytical skills and attention to detail, proficiency in Excel, and English fluency, with NetSuite experience and international-company work a plus. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative environment, with location-specific benefits detailed on the Global Miro benefits board.

The Financial Reporting & Controls team at Miro ensures accurate financials and builds the financial infrastructure to support operations, offering an opportunity to make an immediate impact at a rapidly growing company. The Accountant role reports to the Accounting Manager in the Yerevan hub and is an integral part of Miro's accounting function. Responsibilities include month-end close with journal entries, account reconciliations, recording cash transfers and bank reconciliations, organizing accounting records, supporting internal and external audits, and completing ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft proficiency, strong analytical skills and attention to detail, Excel proficiency, NetSuite experience and international-company exposure are a plus, and English fluency is required. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and a learning & development stipend), a diverse and collaborative culture aligned with the mission to empower teams, and notes about location-specific benefits and a Recruitment Privacy Policy.

The Financial Reporting & Controls team at Miro ensures accurate financials, builds the financial infrastructure, and maintains smooth operations, and this Accountant role reports to the Accounting Manager based in the Yerevan hub. Responsibilities include month-end close with journal entries, account reconciliations, recording cash transfers and bank reconciliations, maintaining accounting records, supporting internal and external audits, and completing ad-hoc projects and reports. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft proficiency, strong analytical and detail-oriented skills, Excel proficiency, NetSuite experience and international company exposure as a plus, and English fluency. The role offers a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual workspace for distributed teams to collaborate and innovate, with a diverse, inclusive culture and a mission to empower teams to create the next big thing, and a note that recruitment privacy policies apply to applicants.

The Financial Reporting & Controls team at Miro is responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations, and this role offers an opportunity to make an immediate impact at a rapidly growing company. The Accountant will be an integral part of the accounting function and will report to the Accounting Manager based in Miro’s Yerevan hub. Responsibilities include month-end close with journal entries, account reconciliations, recording cash transfers and bank reconciliations, maintaining accounting records, supporting internal and external audits, and completing ad-hoc projects and reports. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft experience, strong analytical skills and attention to detail, proficiency in Excel, familiarity with NetSuite and international company experience a plus, and English fluency is required. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro emphasizing diversity, inclusion, collaboration, and a Recruitment Privacy Policy governing applicant data.

The Financial Reporting & Controls team at Miro ensures accurate financials, builds financial infrastructure, and supports smooth operations, offering an opportunity to make an immediate impact at a rapidly growing company. The Accountant role reports to the Accounting Manager in the Yerevan hub and involves month-end close tasks, account reconciliations, recording cash transfers and bank reconciliations, maintaining company records, supporting audits, and completing ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft proficiency, strong analytical skills and attention to detail, proficiency in Excel, plus NetSuite experience and international company exposure as a plus, with English fluency required. The benefits package typically includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual workspace for distributed teams that enables collaboration across 100M+ users and 250,000 companies, with a diverse and inclusive culture and a mission to empower teams to create the next big thing.

The Financial Reporting & Controls team at Miro is responsible for accurate financials, building financial infrastructure, and ensuring smooth operations, and this role offers an opportunity to make an immediate impact at a rapidly growing company. In this Accountant role, you’ll report to the Accounting Manager in the Yerevan hub and handle month-end close, journal entries, reconciliations (ArmSoft and NetSuite), cash transfers, bank reconciliations, document organization, audit support, and ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), strong ArmSoft experience, sharp analytical skills and attention to detail, Excel proficiency, NetSuite experience a plus, and English fluency. The package includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with benefits varying by location. Miro is a visual workspace for distributed teams, with more than 100 million users, 250,000 companies, founded in 2011, about 1,600 employees in 13 hubs, and a culture focused on diversity, belonging, collaboration, and continuous improvement.

The Financial Reporting & Controls team at Miro is hiring an Accountant (reporting to the Accounting Manager in Yerevan) to help deliver accurate financials and build the company’s financial infrastructure at a fast-growing organization. Key responsibilities include month-end close with journal entries, performing account reconciliations, recording cash transfers and bank reconciliations, maintaining accounting records, supporting internal and external audits, and completing ad-hoc projects and reports. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft proficiency, strong analytical and Excel skills, experience with NetSuite and working in an international company a plus, and English fluency. The role offers benefits such as equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on Miro’s Global benefits board. About Miro: a visual workspace for distributed teams, with a diverse and inclusive culture, over 100M users and 250k companies; recruitment is governed by Miro’s Recruitment Privacy Policy.

The Financial Reporting & Controls team at Miro is hiring an Accountant to contribute to accurate financials, help build financial infrastructure, and support operations, reporting to the Accounting Manager based in the Yerevan hub. The role involves month-end close, journal entries, account reconciliations for Armenian Software and NetSuite, recording cash transfers and bank reconciliations, maintaining accounting records, supporting internal and external audits, and handling ad-hoc projects and reports. Requirements include 4+ years in Armenian accounting (Big 4 preferred), mandatory ArmSoft experience, strong analytical and Excel skills, excellent communication, NetSuite and international company experience a plus, and English fluency is required. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details on the Global Miro benefits board. About Miro: a global visual collaboration platform for distributed teams with over 100 million users and 250,000 companies, 1,600+ employees in 13 hubs, emphasizing collaboration, inclusion, and belonging, with a Recruitment Privacy Policy governing applicant data.

The Financial Reporting & Controls team at Miro ensures accurate financials, builds our financial infrastructure, and supports operations, offering an opportunity to make an immediate impact at a fast-growing company. The Accountant will report to the Accounting Manager in the Yerevan hub and lead month-end close tasks, account reconciliations, cash transfers and bank reconciliations, maintain records, support audits, and complete ad-hoc projects. Requirements include 4+ years in Armenian accounting (Big 4 preferred), mandatory ArmSoft experience, strong analytical and detail-oriented skills, Excel proficiency, NetSuite familiarity a plus, and English fluency. The role offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences noted on the Global Miro benefits board. About Miro: a visual workspace for distributed teams, with a diverse, inclusive culture and a Recruitment Privacy Policy governing applicants' data.

The Financial Reporting & Controls team at Miro is responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations, offering an opportunity to make an immediate impact at a rapidly growing company. The Accountant role reports to the Accounting Manager in the Yerevan hub and includes month-end close tasks, journal entries, account reconciliations for Armenian Software and NetSuite, recording cash transfers and bank reconciliations, organizing records, supporting audits, and completing ad-hoc projects. Requirements include 4+ years of Armenian accounting experience (Big 4 preferred), mandatory ArmSoft experience, strong analytical skills and attention to detail, Excel proficiency, NetSuite experience and international company exposure as a plus, and English fluency is required. What’s in it for you includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits varying per the Global Miro benefits board. About Miro: a visual workspace for innovation that serves over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, prioritizing diversity, inclusion, collaboration, and a mission to empower teams to create the next big thing, with applicant data handled under Miro’s Recruitment Privacy Policy.

The role is Engineering Team Lead for the ScriptRunner for Confluence Cloud product, remote-first with an optional Toronto office, and GTA-based to accommodate occasional in-person needs, collaborating with an Engineering Manager and the broader Product team. You will lead a team practicing continuous delivery, grow the team through mentoring and coaching, and act as the most senior engineer to facilitate solution design and coordinate input from other engineering teams, while prioritizing autonomy, mastery, practice, doing the right thing, and paying down technical debt. Responsibilities include providing a platform for developers to perform tasks of varying complexity, assisting with product priority setting, delivering updates to key stakeholders, and ensuring the team has the right tools and freedom to deliver and innovate. You will lead the software development team following agile processes. The role also covers people management and engineering work: hiring/onboarding, mentoring and developing engineers, setting objectives and development plans, facilitating collaboration, aligning with product and business priorities, and designing, writing and testing solutions, performing code peer reviews, and responding to incidents and support escalations.

Appfire is a remote-first software company that emphasizes flexible work locations, work-life balance, and growth opportunities, with 850+ employees across 28 countries and a strong CSR focus including Pledge 1%. It offers extensive benefits (equity, retirement plan, unlimited PTO, health and wellness coverage, volunteer days) and fully remote roles with occasional in-person offices in Boston, Burlington, and New York. The company serves 20,000+ customers, including Fortune 500 firms, and supports collaboration through a robust partner ecosystem, strong security certifications (ISO 27001, ISO 27017, SOC 2), and a Trust Center for security and compliance. The Senior Customer Success Manager role involves managing enterprise and mid-market portfolios with high-touch and scalable programs, driving retention, expansion, ROI, executive relationships, adoption, and renewal processes, while leading cross-functional initiatives. Required qualifications include 5–8+ years in customer success or related SaaS roles, enterprise account experience with renewals and upsell, technical product familiarity, a data-driven approach, CRM/Gainsight proficiency, and excellent communication, with Atlassian ecosystem experience as a bonus and remote-work eligibility in line with EEO commitments.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help modern teams deliver value from vision to outcomes, and it has grown to be the #1 time management add-on for Jira within the Atlassian ecosystem since 2007. The role is Director of Customer Advocacy, building a new customer advocacy program from scratch, owning its design, tools, and execution, reporting to the VP of Marketing, and occupying a high-visibility seat shared by Sales and Marketing. Responsibilities include designing the program, selecting the tech stack with AI-powered tools, setting goals, identifying and cultivating real customers as advocates across industries, creating content and proof points, growing reviews on G2/TrustRadius, and ensuring advocates are automatically matched to opportunities. Requirements include 5+ years in B2B SaaS customer marketing/advocacy, proven experience building an advocacy program from the ground up, owning tech-stack decisions, curiosity about AI, a track record of customer content used by Sales, strong project management, and comfort with Salesforce, Gainsight, and peer-review platforms. Tempo offers remote-first work, unlimited vacation in many locations, comprehensive benefits and perks, professional development opportunities, and a strong commitment to equal opportunity with resumes in English.

GitKraken is a DevEx platform used by over 40 million developers and 100,000 organizations, blending built-in AI with workflow orchestration to boost productivity. The AI Product Engineer role focuses on understanding how developers use AI and shipping real‑world features quickly in a 0-to-1 environment, acting as an AI teammate to automate toil with agentic workflows. Responsibilities include designing AI experiences that integrate LLMs and agentic frameworks, translating vague needs into actionable plans, owning frontend code in TypeScript/React, collaborating with backend teams to define APIs, and participating in design reviews and testing to ensure high quality. Requirements call for strong TypeScript/React skills, AI fluency and prompt engineering, familiarity with LLM APIs and AI-assisted dev tools, solid CS fundamentals, and a commitment to staying current with AI tech; bonus points for desktop app experience, prior work on developer tools or IDE extensions, and open-source contributions. The role is hybrid in Scottsdale, AZ, with relocation options, and GitKraken emphasizes equal opportunity and a comprehensive benefits package including paid time off, parental leave, health insurance, a 401(k) with company matching, and travel perks.

This is a part-time Office Manager role for the team in Ukraine. The role involves coordinating office logistics, managing communications with suppliers and vendors, supporting local administration, and maintaining a well-organised workplace. It also supports other business functions such as team activities, office event planning, employee-related local administration, and Ukraine-specific processes. Your duties include maintaining local documentation and administrative records accurately, and assisting with setup and ongoing maintenance of military records in line with local legal requirements. You will coordinate with internal teams (People, Talent, IT) and external providers and local authorities to keep the Ukraine office organized, efficient, and supportive for employees.

- Atlassian supports flexible work arrangements and hires globally where it has a legal entity. - The role is an experienced HR Business Partner for Go-to-Market, focused on Sales & Marketing, partnering with senior leaders as a trusted advisor on org design, performance, talent, culture, and AI-enabled ways of working. - You’ll translate GTM strategy into a clear people plan, diagnose org health, lead org design and workforce planning, and drive AI-enabled transformations across GTM. - You’ll also lead performance and growth cycles, coach leaders, partner with Talent Acquisition, manage employee relations and sales compensation considerations, and ensure policy compliance and data integrity. - The role is based in the USA/Canada with distributed teams; must-have is extensive HRBP experience in complex environments with data-driven decision-making, and nice-to-have includes AI transformation experience, familiarity with HR tech stacks, and a professional HR qualification.

Atlassian supports flexible work locations and hires in any country with a legal entity. The role is an experienced HR Business Partner for the Go-To-Market organization, focusing on Sales & Marketing, partnering with senior leaders as a trusted advisor on org design, performance, talent, culture, and AI-enabled ways of working. Key duties include shaping long-term people plans from GTM strategy, diagnosing org health (structure, headcount, capabilities, engagement), leading org design and workforce planning including quota-carrying roles, and coaching leaders while using data to align talent, performance, and incentives. Additionally, the role covers employee relations, sales compensation interpretation, policy compliance, and change management, AI transformation, plus rolling out global programs with GTM and AI context, while promoting an inclusive, high-performance culture. Must-have: substantial HRBP experience with senior leaders in complex environments, strong stakeholder management, and a data-driven approach; experience with distributed/global teams and org design/change; Nice-to-have: AI-enabled transformation experience, familiarity with HR tech stacks, and professional HR qualification (e.g., SHRM).

- Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally wherever they have a legal entity. - They are hiring a Sales Compensation Strategy & Design Senior Manager to lead the design and execution of Sales commission programs, incentives, SPIFFs, and other programs across all sales roles. - The role combines strategy, analytics, and execution, partnering with Sales, Strategy, Ops, Finance, HR, Enablement, Product, and RevOps to re-architect how we acquire, expand, and retain customers. - Responsibilities include end-to-end design of incentive programs for SaaS models (subscription, consumption, usage, commit-to-consume), evolving customer engagement models, and enabling rollout with communications and training. - Candidates should have 6–9 years in SaaS sales compensation, enterprise-scale transformation experience, strong analytical and communication skills, and the ability to influence across functions and lead without formal authority.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity. They are hiring a high-impact Sales Compensation Strategy & Design Senior Manager to modernize and scale Sales compensation plans across all sales roles. The role blends strategy, analytics, and execution and requires collaboration across Sales, Strategy, Sales Ops, Finance, HR, Enablement, Product, and RevOps to re-architect how they land, expand, and retain customers. Responsibilities include end-to-end design and rollout of commissions, incentives, SPIFFs, and other programs, with energized incentive models for SaaS (Subscription/Consumption/Usage-based/Commit To Consume) and evolving customer engagement models. Qualifications include 6-9 years in SaaS sales compensation with enterprise-scale transformation success, strong analytical and communication skills, and the ability to influence across functions and work with compensation tools.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. They are hiring a high-impact Sales Compensation Strategy & Design Sr. Manager to design, modernize, and scale Sales compensation plans, incentives, SPIFFs, and other commission programs across field sales, account managers, solution sales, sales engineers, SDRs, and all other Sales roles. The role blends strategic, analytical, and execution work, requiring hands-on SaaS industry experience and collaboration across Sales, Strategy, Sales Ops, Finance, HR, Enablement, Product, and RevOps to re-architect how Atlassian lands, expands, and retains customers. Responsibilities include end-to-end design and rollout of sales commission and incentive programs, evolving incentive models for SaaS models (subscription, consumption, usage-based, commit-to-consume), and shaping customer engagement models and GTM plays aligned with customer journeys, plus data-driven strategy and forecasting with executive leadership. Qualifications require 6-9 years in SaaS sales compensation with design experience, enterprise-scale transformation success, strong analytical and communication skills, ability to influence across functions without formal authority, and experience with sales compensation execution and tools.

Atlassian offers flexible work options and hires globally where it has a legal entity, and is hiring a Sales Compensation Strategy & Design Sr. Manager to modernize and scale Sales compensation plans across all sales roles. The role combines strategic, analytical, and execution work and requires collaboration with Sales, Strategy, Sales Ops, Finance, HR, Enablement, Product, and RevOps to re-architect how we land, expand, and retain customers. Responsibilities include end-to-end design and rollout of commission and incentive programs, and designing energizing incentive models for SaaS patterns such as subscription, consumption, usage-based, and commit-to-consume, while evolving customer engagement models and GTM plays. It emphasizes data-driven strategy, benchmarking, tracking metrics, developing incentive programs, and forecasting impact with executives to ensure scalable execution. Qualifications include 6-9 years in SaaS sales compensation with plan strategy and design, enterprise-scale transformation experience, strong analytical and communication skills, cross-functional influence, and experience with compensation tools.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity. They are hiring a Sales Compensation Strategy & Design Senior Manager to lead strategic initiatives that modernize and scale sales compensation across all sales roles. Responsibilities include end-to-end design and rollout of commissions, incentives, SPIFFs, and other programs, plus developing incentive models for SaaS models and evolving customer engagement and GTM plays. The role requires a data-driven approach, benchmarking and analyzing plan performance, forecasting impact with executives, and ensuring scalable execution while collaborating across Sales, Strategy, Ops, Finance, HR, Enablement, Product, and RevOps. Qualifications include 6-9 years of SaaS sales compensation experience (with enterprise-scale transformation), strong analytical and communication skills, the ability to influence across functions, and experience with sales compensation tools.

Atlassian lets employees choose where to work and can hire in any country with a legal entity. They’re hiring a high-impact Sales Compensation Strategy & Design Senior Manager to design and execute compensation plans, incentives, SPIFFs, and other programs across all sales roles to support growth and customer impact. The role blends strategy, analytics, and hands-on SaaS experience, collaborating with Sales, Strategy, Ops, Finance, HR, Enablement, Product, and RevOps to re-architect how the company lands, expands, and retains customers. Responsibilities include end-to-end design and rollout of sales commissions and incentive programs, creating energizing models for SaaS commercial constructs (subscription, consumption, usage-based, commit-to-consume), and evolving customer engagement and GTM plays aligned with journey stages, plus data-driven analysis and business-case development. Qualifications call for 6–9 years in SaaS sales compensation with plan strategy/design, enterprise-scale transformation experience especially for consumption/usage-based initiatives, strong analytical and communication skills, ability to influence in matrixed orgs, and experience with comp tools.

Atlassian lets employees work from office, home, or a mix, and hires in any country where it has a legal entity. They are hiring a high-impact Sales Compensation Strategy & Design Senior Manager to design and execute Sales compensation plans, incentives, SPIFFs, and other programs across all Sales roles to support growth. The role combines strategic, analytical, and execution work and requires cross-functional collaboration with Sales, Strategy, Ops, Finance, HR, Enablement, Product, and RevOps to re-architect how they land, expand, and retain customers. Responsibilities include end-to-end design and rollout of commission and incentive programs, evolving SaaS incentive models (subscription/consumption/usage/commit-to-consume), shaping customer engagement models and GTM plays, and data-driven benchmarking and forecasting. Qualifications include 6-9 years of SaaS sales compensation experience, enterprise-scale transformation success, strong analytics and communication skills, and the ability to influence across functions and work with comp tools.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country with a legal entity, giving employees control over family, personal goals, and priorities. They work with over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a mission to unleash every team's potential through software and drive customer impact and revenue growth. What makes Atlassian unique is the value of “play as a team,” a culture that supports one another, celebrates wins together, and shares knowledge; employees work with Atlassian, not for Atlassian. The sales role offers strong earning potential in the enterprise market and involves building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams to ensure customer satisfaction, requiring a customer-focused, hunter mindset. Responsibilities include developing and executing named account or territory plans, identifying leads, presenting to decision makers, closing deals, building executive relationships, collaborating with cross-functional teams, providing forecasting, staying current on industry trends, traveling as needed, and running strategy plays for designated accounts and complex sales cycles.

At Atlassian, employees can choose where they work—office, home, or a hybrid—and the company hires in any country where it has a legal entity, serving over 300,000 customers worldwide with a mission to unleash every team's potential through software and sustain revenue growth, all grounded in a culture of “play as a team” where employees work with Atlassian, not for Atlassian. The sales roles offer strong earning potential and require building and nurturing relationships with key stakeholders, negotiating contracts, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. We seek customer-focused, creative individuals with a hunter mindset who enjoy identifying business needs and ideating solutions for Fortune 500 companies. What you’ll do includes developing and implementing named account or territory plans to maximize expansion and ensure customer success, executing strategic sales plans to hit targets, identifying and qualifying leads, building relationships with decision makers, delivering presentations, negotiating and closing deals, collaborating with internal teams, providing accurate forecasting, and staying updated on industry trends. You’ll also serve as the main Atlassian point of contact or escalation for designated accounts, run strategy plays to build long-term relationships, work with complex sales cycles, travel as needed, and coordinate with channel sales to build territory strategies.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees’ family and personal goals. The company serves over 300,000 customers worldwide, including NASA, IBM, Samsung, IKEA, and Coca-Cola, with a mission to unleash every team’s potential through software, delivering customer impact and revenue growth. Its culture centers on the value of “play as a team,” where employees support one another, celebrate wins, share knowledge, and feel they work with Atlassian, not just for it, with strong earning potential in sales within the enterprise market. The role involves building and nurturing relationships with key stakeholders, negotiating contracts, and collaborating with internal teams to ensure customer satisfaction and address Fortune 500 clients’ business needs. You’ll develop and execute strategic sales plans, qualify leads, manage complex sales cycles, forecast, travel as needed, and serve as the main contact for designated accounts while working cross-functionally to drive growth.

Atlassian offers flexible work options—office, home, or a mix—and hires people in any country where the company has a legal entity. They serve more than 300,000 customers worldwide, including NASA, IBM, and Coca-Cola, with the aim of unleashing every team's potential through software and driving ongoing revenue growth, guided by their “play as a team” value where employees work with Atlassian, not for it. The sales role emphasizes building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams (Channel Partners, Product Specialists, Account Managers, and Solution Engineers) to ensure customer satisfaction, fueled by a customer-focused, hunter mindset and targeting Fortune 500 companies. Responsibilities include developing and executing named account or territory plans, identifying and qualifying leads, delivering sales presentations, closing deals, maintaining executive relationships, and providing accurate forecasting and account planning while staying informed about industry trends and competitors. You’ll serve as the main Atlassian contact for designated accounts, run strategy plays to uncover opportunities, handle complex sales cycles, and work cross-functionally with Channel sales to build sales strategies for your territory or named accounts.

- Atlassian allows flexible work locations, but this role requires being located in the UK and offers no relocation support. - The company is hiring an Engagement Manager as an individual contributor in Advisory Services (not a managerial role) to drive customer outcomes using Atlassian solutions. - You will be the primary point of contact for engagements, guiding the lifecycle, managing scope, delivering client outcomes, and identifying opportunities for future growth. - The role involves accelerating time to value through project and program management, maintaining client relationships, collaborating across Atlassian teams, and traveling up to 30% (domestically and some international travel). - Requirements include 8+ years in SaaS or tech or similar, 3+ years in professional services or customer-facing roles, English fluency (a second language is a plus), and optional PMP/Agile certifications.

Atlassian is hiring an Engagement Manager for Advisory Services who will be an individual contributor located in the UK, with no relocation support provided. The role focuses on driving customer outcomes by advising external clients on achieving their goals with Atlassian’s solutions and leading and executing engagements to deliver value. Responsibilities include being the primary contact for engagements, acting as the sole access point to Advisory Services, proactively managing scope, delivering projects within time and resource constraints, and identifying opportunities for future outcomes and growth. It also requires accelerating time to value through project and program management, maintaining clear, consultative communication, and cultivating enduring client relationships while partnering with teams across Atlassian to address business needs and innovative solutions; travel may reach up to 30% domestically and internationally. The ideal background includes 8+ years in SaaS or tech, 3+ years in Professional Services or similar client-facing roles, experience managing large-scale projects, fluency in English (additional languages preferred), and certifications such as PMP or Agile as nice-to-have.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The role is a remote, field sales position based in the UK within the Mid-Market Sales team that manages a diverse portfolio of mid-sized customers. The team focuses on identifying cloud-first sales opportunities, driving cross-sell and user expansion, nurturing customer relationships, and achieving ambitious revenue targets, while providing customer feedback to product and engineering teams. Atlassian emphasizes core values and highlights customers like Vodafone, Daimler, and Klarna, drawing on experience from Fortune 500 and startup backgrounds. Responsibilities include developing named account or territory plans, collaborating with internal teams and partners, prospecting and qualifying leads, conducting product demonstrations, providing forecasts, and occasional travel to meet clients and attend events.

Atlassian supports flexible work arrangements and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach; this particular role is a remote field sales position based in the UK. The Mid-Market Sales team, established in 2019, manages mid-sized customers and focuses on cloud-first sales, cross-sell and user expansion, while building strong customer relationships and gathering feedback to improve the product and engineering efforts. Atlassian is guided by core values as it transforms the software development industry, drawing on experience from Fortune 500 and startup backgrounds to pursue ambitious goals and team success. In this role you will develop and implement named account or territory plans to maximize expansion and customer success, collaborate with channel partners and internal teams, prospect and qualify leads, conduct product demonstrations, and streamline sales processes to enhance satisfaction. You will also provide regular forecasts and updates to management and travel occasionally to meet clients, attend events, and team gatherings.

The role is a Senior Full Stack Engineer with a backend-first focus on building real-time voice AI systems, owning features end-to-end, and prioritizing latency, reliability, and conversation flow. Responsibilities include building backend systems powering real-time voice conversations, developing integrations for telephony, real-time audio, and external AI services, shipping features across the voice platform (including some user-facing web experiences), and improving platform reliability, observability, and performance while addressing real-time interaction challenges like interruptions and turn-taking. It’s exciting because you’ll directly impact how conversations feel, tackle low-latency and AI-powered workflows, own work across product, platform, and infrastructure, and help define early voice AI products. Qualifications include 3+ years of production software experience; backend-first with APIs, async systems, integrations, and system design; experience building and owning end-to-end product features; experience with real-time or event-driven systems such as WebSockets, WebRTC, or streaming; and a passion for product quality and user-facing problems (with interest in voice AI). Tech stack includes Python, FastAPI, React, TypeScript, WebRTC, Redis, MongoDB, and modern LLM/speech infrastructure; the US base salary range is $145,000-$217,000 with possible bonuses/benefits, with offers based on capabilities and location; Zendesk emphasizes hybrid work, inclusion, and accommodations for applicants.

Zendesk is hiring a Senior Backend Engineer to own the data layer powering its AI products, building and scaling integrations and analytics infrastructure to transform raw support data into automation recommendations that reduce costs and improve outcomes. You’ll design and maintain platform connectors (ETL), extend the Discover insights engine, build resilient data pipelines, optimize search indices for full-text and vector/hybrid search, address distributed systems challenges, and collaborate to turn analytics into reliable, explainable customer-facing metrics and recommendations. The role requires a strong backend ownership mindset, experience building data pipelines or integration platforms with observability, knowledge of search/analytics infrastructure for retrieval features, distributed job processing patterns, and cross-functional collaboration with product, data science, and design. Basic qualifications include 3+ years of backend experience (ideally in B2B SaaS), proficiency in Python and FastAPI, production experience with MongoDB, Elasticsearch/OpenSearch, Redis, and experience designing/distributing job processing with RQ or Celery. Preferred qualifications include ETL/orchestration tools (Dagster/Airflow), S3 storage patterns, familiarity with NLP/RAG systems, multi-tenant SaaS and webhook security, along with a base salary range of $174k-$260k in the US plus potential bonus and accommodations for hybrid work, diversity, and inclusion.

Tempo serves over 30,000 customers, including about a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; since starting in 2007 as a time-tracking tool, it has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, aiming to help teams work smarter with heart. The company is hiring a Senior Analytics Engineer to build and maintain the data foundations for GTM and corporate reporting, owning curated datasets, metric definitions, and transformation logic, and translating business requirements into reporting-ready data models. The role focuses on designing and maintaining the data layer—dbt Cloud models, consistent logic across recurring reporting, documenting datasets in dbt YAML, and enabling self-serve analytics, with less emphasis on dashboards or reactive reporting. Requirements include 4-7 years in analytics engineering or a related SaaS role, strong SQL and dbt skills, familiarity with subscription/revenue concepts, BigQuery and BI tools, ETL/reverse ETL tooling, cross-functional collaboration, and clear communication, plus an interest in AI tools that render data legible to humans and machines. Tempo offers a remote-first culture, unlimited vacation, comprehensive benefits, learning perks, opportunities to travel and work with global offices, diverse teams, and a commitment to equal opportunity and inclusivity.

At Atlassian, you can work in an office, from home, or a combination, and the company hires in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a Solutions Architect to drive adoption and long-term growth of the DX product for Enterprise customers. The role acts as the technical authority after the sale, leading onboarding, complex integrations, and system architecture to ensure customers realize maximum value. Responsibilities include leading technical deep-dives, mapping the DX platform to clients’ workflows, designing custom integrations, and guiding implementation for optimal performance. It also serves as a trusted advisor on DX analytics, deployment methodologies, and cultural transformation, while feeding feedback to product and engineering to influence the roadmap.

- Atlassian supports flexible work locations (office, home, or a mix) and hires in any country where the company has a legal entity. - The DX Solutions Engineering Team is seeking a Solutions Architect to drive adoption and long-term growth of the DX product for enterprise customers. - The role serves as the technical authority after sale, leading onboarding, complex integrations, and system architecture to ensure customers realize maximum value. - Responsibilities include leading deep-dive architecture sessions, mapping the DX platform into clients’ workflows, and designing tailored integrations and workflows that connect DX APIs to complex environments. - The role also involves consultative implementation, acting as a trusted advisor on best practices for DX analytics and deployment, and capturing feedback to influence the product roadmap.

At Atlassian, the mission is to help customers win in the modern digital economy, backed by a growing software business, a large customer base, and a culture focused on customer success. The Enterprise Solution Sales team includes Solutions Sales Executives for the Strategy Collection, who connect business strategy to technical execution and collaborate with Account Executives, Solution Engineering, partners, product, and marketing. The role is West Coast–based with frequent travel, and Atlassian offers flexible work locations while hiring globally where a legal entity exists. Responsibilities include developing a focused territory plan to drive revenue for Strategy Collection (Focus, Talent, Jira Align) and Jira Product Discovery, leading enterprise strategy cycles, building executive relationships, and coordinating cross-functional teams and partners to design value-based evaluations and business cases. Additional duties include delivering tailored proposals, maintaining MEDDPICC qualification and forecasting, acting as a field subject-matter expert, representing the portfolio at briefings and events, and gathering feedback to inform the Strategy Collection roadmap and go-to-market strategy.

At Atlassian, the mission is to help customers win in the digital economy with a growing software business, hundreds of partners, and millions of users, driven by an open, customer-focused culture. The Enterprise Solution Sales team champions customers, drives product adoption, and feeds feedback to product and engineering to improve the customer experience. The Solutions Sales Executive for Atlassian’s Strategy Collection leads a West Coast territory of named accounts, collaborating with Account Executives, Solution Engineering, partners, Product, and Marketing to connect business strategy to technical execution. Responsibilities include developing a focused territory plan to drive new and expansion revenue for Strategy Collection (Focus, Talent, Jira Align) and Jira Product Discovery, leading enterprise strategy and planning sales cycles, building executive relationships, and orchestrating an extended team to deliver value-based pilots and business cases. The role requires West Coast travel, offers flexible work options, and entails maintaining pipeline discipline, MEDDPICC qualification, forecasting, and representing the portfolio in customer briefings, workshops, and events while gathering feedback to inform roadmaps and GTM strategy.

Atlassian aims to help customers compete in the digital economy and has a fast-growing software business with over 250,000 paying customers, guided by a culture focused on open collaboration and customer success. Their Enterprise Solution Sales team drives adoption of select products and services and serves as champions for customers, feeding feedback to product and engineering to improve the customer experience. The Solutions Sales Executive for Atlassian’s Strategy Collection leads a territory of named accounts and collaborates with account executives, solution engineering, channel partners, product, and marketing to connect business strategy to technical execution through Strategy Collection and Jira Product Discovery. Key duties include developing a focused territory plan, leading enterprise strategy and portfolio management sales cycles, building executive relationships, orchestrating cross-functional teams to deliver pilots and business cases, partnering with partners, delivering customer-specific proposals, and maintaining MEDDPICC-based pipeline and forecasting. The role is based in the Central time zone with flexible work location, requires travel to customer sites, and involves representing the portfolio while gathering feedback to inform Strategy Collection roadmap and go-to-market strategy.

- Atlassian aims to help customers compete in the modern digital economy and has built a multi‑billion-dollar, fast-growing software business with hundreds of partners and millions of users, driven by a culture focused on customer success. - The Enterprise Solution Sales team drives sales strategies and acts as champions for customers, providing feedback to product and engineering to improve the customer experience, while Strategy Collection connects business strategy to technical execution by making team data visible across the enterprise. - The Solutions Sales Executive for Atlassian’s Strategy Collection will lead a territory of named accounts and a region, collaborating closely with Account Executives, Solution Engineering, Channel Partners, Product, and Marketing to drive Strategy Collection and Jira Product Discovery opportunities. - Responsibilities include developing and executing a focused territory plan, leading enterprise strategy and portfolio management sales cycles, building executive relationships, orchestrating cross‑functional teams, shaping joint go‑to‑market with partners, delivering value‑based proposals, and maintaining MEDDPICC qualification, forecasting, and reporting. - The role is based in the Central time zone with travel to customer sites, offers flexible work locations (office, home, or hybrid), can hire in any country with a legal entity, and requires capturing feedback from customers and partners to inform the roadmap and go‑to‑market strategy.

- Atlassian offers flexible work locations and hires globally where it has a legal entity, enabling staff to support family and personal goals. - The role is a Solution Consultant within the Advisory Services Public Sector team, an individual contributor who delivers expert Atlassian guidance to large strategic and enterprise customers to maximize value from their Atlassian investments. - Responsibilities include collaborating on strategic outcomes, solving client business challenges with Atlassian products, identifying opportunities for service and product expansion, creating prescriptive guidance, and traveling up to 30% domestically or internationally. - Required background includes 4–6 years in SaaS, 2+ years in customer-facing roles, deep expertise in the Data Center Platform (Jira, Jira Service Management, Confluence, Crowd), cloud architecture and security considerations, and familiarity with Atlassian teamwork tools. - Nice-to-haves include fluent English (a second language is a plus), ability to align to US East/Central hours, coaching and cross-team collaboration experience, and prior work with large customers in a consulting or technical advisory capacity.

Atlassian supports flexible work locations and hires globally where it has a legal entity, enabling employees to balance family, personal goals, and priorities. The Advisory Services team is a globally distributed group of Atlassian experts focused on customer success for large strategic and enterprise organizations, providing trusted advisors to maximize the value of Atlassian investments. Atlassian is hiring a non-manager, Data Center Platform-focused Solution Consultant for the Public Sector Advisory Services team as an individual contributor to deliver strategic technical guidance at scale. Responsibilities include collaborating on strategic outcomes, solving business challenges with Atlassian products and solutions, identifying expansion opportunities, building deep expertise, creating prescriptive guidance, advocating for customer needs across teams, and traveling up to 30%. Required background features 4–6 years in SaaS, 2+ years in customer-facing roles, deep Data Center Platform experience (Jira, Jira Service Management, Confluence, Crowd), cloud architecture and security knowledge, Teamwork Foundations experience, familiarity with Teamwork tools and Atlassian ecosystem, strong goal-setting and metrics capabilities, English fluency (second language desirable), with nice-to-haves including US time-zone alignment, coaching experience, cross-team collaboration, and prior work with large customers in a consulting or technical expert capacity.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The Advisory Services team is a globally distributed group of Atlassian experts who work with large strategic and enterprise organizations to deliver customer success and maximize value from Atlassian investments. They are recruiting a non-managerial Solution Consultant focused on the Data Center Platform to join the Public Sector Advisory Services, serving as a technical advisor to help clients realize value and expand use of Atlassian products and practices. Responsibilities include aligning with strategic outcomes, solving business challenges with Atlassian solutions, identifying expansion opportunities, building expertise, creating prescriptive guidance, collaborating with internal teams, and traveling up to 30% for events. Requirements include 4–6 years in SaaS, 2+ years in customer-facing roles, deep Data Center Platform expertise (Jira, Jira Service Management, Confluence, Crowd), experience with Teamwork Foundations, familiarity with Atlassian tools and collaboration products, strong goal/metric thinking, English fluency (second language preferred), and optional advantages such as US/Eastern/Central timezone alignment, coaching experience, cross-functional collaboration, and experience with large customers in a consulting capacity.

Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees greater control over family, personal goals, and priorities. The role is Senior Solution Consultant with a Service Management focus on the East Coast Strategic Advisory Services team, an individual contributor position that serves large strategic and enterprise customers to maximize value from Atlassian investments. Key responsibilities include collaborating to align strategic outcomes, partnering with customers to solve business challenges with Atlassian products and solutions, identifying expansion opportunities, building expertise, creating technical content, advocating for customer needs across Atlassian teams, and traveling up to 30% domestically or internationally. The role requires 6-8 years in SaaS, 5+ years in customer-facing roles engaging with stakeholders from technical admins to executive leadership, demonstrated ITSM expertise and Atlassian ecosystem experience, and a background in IT operations including request, asset, incident, problem, change, and knowledge management, with experience deploying or integrating ITSM tooling. Fluency in English is required, with a second language (Spanish, French, or Portuguese) a plus; nice-to-haves include coaching experience, cross-team collaboration across Sales, Product, Support, and experience working with large customers in a consulting or technical expert capacity.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity to help employees balance family, personal goals, and priorities. The opening is for a Senior Solution Consultant with a Service Management focus on the East Coast Strategic Advisory Services team; it’s an individual contributor role, not managerial, within a globally distributed Advisory Services group that serves large strategic and enterprise customers. Responsibilities include collaborating to deliver strategic outcomes, solving business challenges with Atlassian products and practices, identifying expansion opportunities, building deep industry expertise, creating technical guidance, and advocating for customer needs across Atlassian teams. The role requires up to 30% travel domestically (and sometimes internationally) for internal and customer-facing events. Candidates typically have 6-8 years in SaaS, 5+ years in customer-facing roles with broad stakeholder engagement, ITSM and Atlassian ecosystem familiarity, IT operations background, English fluency (Spanish, French, or Portuguese nice-to-have), and preferred experience in coaching, cross-team collaboration, and working with large customers in consulting or technical advisory.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity. The role is Senior Solution Consultant with a Service Management focus on the East Coast Strategic Advisory Services team, an individual contributor within Atlassian’s globally distributed Advisory Services group. You will deliver strategic, technical guidance to enterprise clients to maximize value from Atlassian investments, acting as a trusted advisor and helping expand adoption. Responsibilities include collaborating to define strategic outcomes, solving business challenges with Atlassian products and practices, identifying expansion opportunities, creating technical content and prescriptive guidance, advocating for customer needs across teams, and traveling up to 30% for events. Requirements include 6-8 years in SaaS, 5+ years in customer-facing roles with ITSM and Atlassian ecosystem experience, IT operations background, and English fluency (a second language is a plus); nice-to-haves include coaching, cross-team collaboration, and experience with large customers in consulting or technical roles.

Atlassian supports flexible work locations and hires globally where they have a legal entity; the Senior Solution Consultant role with a Service Management focus joins the East Coast Strategic Advisory Services team as an individual contributor (not a managerial position). The Advisory Services team is globally distributed and consists of Atlassian experts who help strategic and enterprise organizations overcome complex challenges to realize value from their Atlassian investments. You'll collaborate with peers to define strategic outcomes, partner with customers to solve business challenges using Atlassian products and solutions, identify expansion opportunities, create prescriptive guidance, advocate for customer needs across Atlassian teams, and travel up to 30% domestically and internationally. Required background includes 6-8 years in SaaS, 5+ years in customer-facing roles engaging with stakeholders from technical admins to executives, ITSM expertise with enterprise ITSM products and the Atlassian ecosystem, and experience in IT operations and deploying ITSM tooling; English fluency is required, with a second language as a plus. Nice-to-haves include coaching ability, cross-team collaboration experience (Sales, Product, Support), and experience working with large customers in a consulting or technical expert capacity.

Atlassian offers flexible work locations—office, home, or a hybrid—and hires people in any country where it has a legal entity. The Atlassian Advisory Services team is globally distributed and helps the largest strategic and enterprise organizations tackle complex business challenges to maximize the benefits of their Atlassian investments. Atlassian is hiring a Senior Solution Consultant with a Cloud focus as an individual contributor (not a managerial role) to deliver performant, strategic technical guidance and drive value realization for clients who have purchased Advisory Services. Responsibilities include collaborating with peers to align on strategic outcomes, partnering with customers to solve business challenges using Atlassian products, practices, and solutions, identifying expansion opportunities, cultivating deep expertise, creating technical solution content, and advocating for customer needs across Atlassian teams. The role involves up to 30% travel domestically and sometimes internationally for internal and customer-facing events, with the aim of helping customers unleash their teams' potential and get the most from their Atlassian investment.

Atlassian offers flexible work locations (office, home, or hybrid) and hires people in any country where they have a legal entity to support family and personal priorities. The Advisory Services team is a globally distributed group of Atlassian experts who work with large strategic and enterprise customers to deliver delightful solutions and maximize the benefits of Atlassian investments. Atlassian is hiring a Senior Solution Consultant with a Cloud focus to join the Advisory Services Delivery team as an individual contributor (not managerial), requiring deep product expertise and the ability to drive value realization for clients. Responsibilities include collaborating on strategic outcomes, partnering with customers to solve business challenges, identifying opportunities for service and product expansion, maintaining industry and solution expertise, creating technical content and prescriptive guidance, and advocating for customer needs across cross-functional teams. Travel up to 30% domestically and internationally for internal and customer-facing events, with the aim of helping customers unleash their teams' potential and get the most from Atlassian technologies.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. With over 250,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca‑Cola), Atlassian’s Customer Success Managers are value-driven, collaborative, and focused on helping customers achieve transformational outcomes. In this role, you will own a portfolio of enterprise and strategic customers, build executive relationships, and serve as a trusted advisor guiding them through onboarding, adoption, and value realization. You will proactively guide customer journeys using predictive signals and frameworks, deliver value at scale through webinars and targeted outreach, maintain product and industry expertise, mitigate churn risks, and advocate for customers to influence Atlassian’s products and services. The position requires 7+ years in SaaS customer success or related roles, strong executive stakeholder management, cross-functional collaboration, Jira/Confluence experience, and proficiency with Gainsight, Salesforce, and BI tools like Tableau.

At Atlassian, you can work from an office, from home, or in a hybrid setup, giving you more control over family, personal goals, and other priorities. We hire in any country where we have a legal entity, and our 250,000+ customers include NASA, IBM, HubSpot, Samsung, and Coca-Cola. Our Customer Success Managers are value-driven, collaborative, and passionate about helping customers achieve transformational outcomes, celebrating wins, sharing knowledge, and supporting each other as a team. In this role, you will own a portfolio of enterprise customers, build executive relationships, act as a trusted advisor through onboarding, adoption, and value realization, deliver value at scale through webinars and curated outreach, guide proactive journeys using predictive signals and frameworks, and champion customer advocacy. Required background includes 7+ years in SaaS roles such as Customer Success or Account Management, executive stakeholder management and program management experience, Jira/Confluence familiarity, cross-functional collaboration, strong communication, and experience with Gainsight, Salesforce, and BI tools.

Atlassian offers flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. The Future Team serves a global customer base of more than 250,000 organizations, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and CSMS are expected to be value-driven, collaborative, and focused on helping customers achieve transformational outcomes. In this role you will own a portfolio of enterprise and strategic customers, build executive relationships, act as a trusted advisor through onboarding, adoption, and value realization, and use predictive signals to guide milestones and mitigate risks. You will deliver value at scale through webinars and outreach, maintain deep knowledge of Atlassian products and industry trends, and champion the voice of the customer to influence products while ensuring operational excellence in Gainsight and adherence to engagement frameworks. Candidates should have 7+ years in customer success or related SaaS roles, experience managing enterprise relationships, strong stakeholder management and cross-functional collaboration, familiarity with Jira/Confluence, and proficiency with Gainsight, Salesforce, and Tableau, plus excellent communication and adaptability.

At Atlassian, work location is flexible—employees can choose an office, work from home, or a hybrid arrangement, and the company hires in any country where it has a legal entity. With a global customer base of over 250,000, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, Atlassian’s Customer Success Managers are collaborative, value-driven, and focused on helping customers achieve transformational outcomes. In this role, you will own executive relationships with enterprise customers, guide their journeys from onboarding to value realization, deliver scalable value through engagements like webinars and outreach, and proactively identify and mitigate churn while championing the voice of the customer. You will maintain product and industry expertise, stay informed on Jira/Confluence use cases and market dynamics, and keep accurate records in Gainsight while collaborating across product, sales, support, marketing, and partners. The ideal candidate has 7+ years in SaaS customer success or related roles, a proven track record with enterprise relationships and adoption, familiarity with Gainsight/Salesforce/Tableau, and strong communication, organization, and adaptability skills.

DX is a fast-growing SaaS company delivering actionable insights into developer experience, helping engineering leaders at Netflix, Uber, Dell, Pfizer, Vanguard, and more, and it recently closed an acquisition by Atlassian. The Product Marketing Manager, Customer Marketing, will own the customer proof engine—case studies, testimonials, references, and spotlight webinars—to accelerate pipeline and expansion. Core responsibilities include building a structured customer story pipeline across segments and regions, collaborating with Sales, CS, and executives to select the right stories, and delivering at least one written case study per month and four video stories per year in multiple formats. The role also builds and maintains a reference and testimonial program across platforms like G2 and Gartner, monitors review metrics, coordinates with Growth, Design, Events, and Analysts, and ensures stories reinforce the DX narrative and product strategy. If you enjoy talking to engineering leaders, distilling real-world success into repeatable proof, and driving a scalable customer-proof engine to move deals forward, this opportunity could be a fit.

DX is a fast-growing SaaS company delivering developer experience insights to teams at Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently closed an acquisition by Atlassian to boost resources and accelerate product innovation. The role is Product Marketing Manager, Customer Marketing, focused on owning the customer proof engine—case studies, testimonials, references, and spotlight webinars—to drive pipeline and expansion. Key responsibilities include building a structured pipeline of customer stories across segments and regions, collaborating with Sales, Customer Success, and executives to select the right customers, and designing repeatable intake and qualification processes. Deliverables involve at least one written case study per month, four video stories per year, and a mix of formats, while coordinating with Growth, Design, and Events to amplify stories and align them with DX positioning and product findings. The role also requires building a sustained reference and testimonial program with metrics, partnering across teams, and ensuring stories ladder into the DX narrative, with an invitation to apply if you enjoy talking to engineering leaders and turning real-world outcomes into proof that moves deals.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever they have a legal entity. - With over 250,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca‑Cola, Atlassian emphasizes a value-driven, collaborative culture focused on helping teams achieve transformational outcomes. - The role involves owning a portfolio of enterprise customers, building executive relationships, guiding customer journeys from onboarding to value realization, mitigating churn, and acting as the Voice of the Customer. - The ideal candidate has proven SaaS customer success or account management experience with enterprise relationships, a focus on adoption and business transformation, strong executive stakeholder management, cross-functional collaboration, familiarity with Jira/Confluence, and tools like Gainsight, Salesforce, and Tableau. - They should also maintain product and industry expertise, deliver value at scale through various engagements, keep accurate records in Gainsight, adhere to engagement frameworks, and pursue continuous learning in a fast-paced environment.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity, giving employees more control over family, personal goals, and other priorities. With more than 250,000 customers worldwide, Atlassian is advancing humanity through software and a value-driven, collaborative team culture dedicated to transformational customer outcomes. In this role, you will drive strategic engagement by owning a portfolio of enterprise customers, building executive relationships, and acting as a trusted advisor across onboarding, adoption, and value realization. You will guide customer journeys using predictive signals and standardized frameworks, deliver value at scale through webinars and targeted outreach, maintain product and industry expertise, mitigate churn risks, champion customer advocacy, and uphold operational excellence with systems like Gainsight. The ideal candidate has proven SaaS experience in customer success or account management with enterprise clients, strong executive stakeholder management, a customer-centric mindset, cross-functional collaboration skills, familiarity with Jira and Confluence, and experience with Gainsight, Salesforce, and BI tools such as Tableau.

At Atlassian, employees can work in an office, from home, or a combination of the two, and the company hires in any country where it has a legal entity. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian delivers enterprise solutions through value selling and a culture where employees work with Atlassian, not for Atlassian. In this role, you will drive scalable engagement by proactively managing a pooled portfolio, guiding customer journeys, and delivering value through webinars, office hours, and curated outreach, while maintaining product and industry expertise. You will identify and mitigate churn risk, champion customer advocacy, and maintain operational excellence using tools like Gainsight and adherence to engagement frameworks. The ideal candidate has proven SaaS experience in customer success or account management, manages large portfolios, is customer-centric, understands Jira/Confluence, collaborates cross-functionally, communicates effectively, and has experience with Gainsight, Salesforce, and Tableau.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees’ family and personal goals. With over 250,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, Atlassian focuses on value selling and a collaborative culture where employees work with Atlassian, not for Atlassian. In this role, you will drive scalable engagement by proactively managing a pooled portfolio, guiding customer journeys from onboarding to value realization, and delivering value through webinars, office hours, and targeted outreach while mitigating churn and acting as the Voice of the Customer. You will maintain product and industry expertise, use predictive signals to identify milestones and adoption opportunities, and keep accurate records in Gainsight and related engagement frameworks. The ideal candidate has proven SaaS customer success or account management experience with large, complex portfolios, strong relationship-building skills, familiarity with Jira/Confluence, cross-functional collaboration, strong organizational and communication abilities, adaptability, and experience with Gainsight, Salesforce, and BI tools such as Tableau.

Atlassian allows flexible work arrangements—office, home, or a mix—and hires in any country with a legal entity; this particular role is a remote field sales position based in the UK. Atlassian serves over 300,000 customers worldwide and aims to unleash teams’ potential through software, with a culture built on teamwork and employees working with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders and negotiate complex contracts, collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You’ll develop and implement named account or territory plans to maximize expansion, execute strategic sales plans, identify and qualify leads, build relationships with decision makers, present, negotiate, and close deals, and provide accurate forecasting and account planning. The role also requires maintaining executive relationships, staying current on industry trends, traveling to meet clients and attend events, building sales strategies for designated territories or named accounts, serving as the main contact, running strategy plays, and engaging with complex sales cycles and the Channel sales organization.

Atlassian offers flexible work options—office, home, or a hybrid approach—and hires in any country with a legal entity, with this role being a remote field sales position based in the UK. Atlassian serves over 300,000 customers worldwide including Mercedes-Benz, Reddit, Domino’s, NASA, Nestle, and Splunk, and aims to unleash every team’s potential through software while fostering a culture of teamwork. In the Account Executive, Enterprise role, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams to ensure customer satisfaction. You’ll develop named account or territory plans, execute strategic sales plans, identify and qualify leads, engage with decision makers, understand needs, propose solutions, and negotiate contracts and pricing while providing accurate forecasting and account planning. The role involves travel, building long-term relationships, running strategy plays, managing complex sales cycles, and coordinating with Channel sales to develop strategies for designated territories and named accounts.

Atlassian offers a flexible, distributed-first work model, allowing employees to work in office, from home, or a hybrid, with interviews and onboarding conducted virtually and hiring open in any country where the company has a legal entity. The role centers on Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in customers’ digital and AI transformation journeys, and driving outcome-driven success through accelerated product adoption and measurable value realization. It includes Strategic Success Planning with Customer Success Plans (CSPs), regular check-ins, QBRs, and strategic planning to drive adoption, retention, and expansion, plus Complex Program Leadership guiding multi-partner, multi-stakeholder implementations. Additional responsibilities cover AI & Emerging Tech Enablement, risk mitigation, the Voice of the Customer, and Cross-Functional Collaboration to deliver a seamless customer experience with sales, product, support, and advisory services. Qualifications require 10+ years in Customer Success, account management, consulting, or enterprise transformation with executive-level experience and a track record of transforming Fortune 500/global enterprise customers, plus proficiency with Jira/Confluence and CS planning tools; preferred qualifications include 5+ years with Atlassian-powered solutions, ITSM certification, and experience with MEDDPICC or similar deal qualification frameworks.

Atlassian offers flexible, distributed-first work arrangements, allowing employees to work in an office, from home, or a hybrid, with virtual interviews and onboarding and hiring in any country where they have a legal entity. The role centers on executive engagement as a trusted advisor, positioning Atlassian as a strategic partner in customers’ digital and AI transformation journeys and driving measurable outcomes and product adoption across global teams. Responsibilities include developing and executing Customer Success Plans, driving adoption, retention, and expansion, guiding complex programs with multiple partners, advising on AI and emerging technologies, mitigating risks, and serving as the voice of the customer. Qualifications require 10+ years in customer success, account management, or enterprise transformation with executive-level experience (SVP/CEO-level) with Fortune 500/global enterprises, demonstrated transformational outcomes, AI/digital transformation experience, strong Jira/Confluence knowledge, and proficiency with CS planning tools like Gainsight, Salesforce, or Tableau. Preferred criteria include 5+ years with Atlassian-powered solutions, ITSM certification, and experience with MEDDPICC or similar deal qualification frameworks.

Atlassian offers flexible work options (office, from home, or hybrid) and conducts interviews and onboarding virtually as part of its distributed-first approach. They hire people in any country where they have a legal entity, reinforcing global accessibility. The role covers Executive Engagement & Trusted Advisor, Outcome-Driven Success, Strategic Success Planning, Complex Program Leadership, AI & Emerging Tech Enablement, Risk Mitigation, Voice of the Customer, and Cross-Functional Collaboration to drive adoption, retention, expansion, and measurable business value. Qualifications include 10+ years in Customer Success, account management, consulting, or enterprise transformation, executive-level delivery with Fortune 500/global enterprises, experience with AI and digital transformation, Jira/Confluence knowledge, and proficiency with CS planning tools. Preferred qualifications include 5+ years with Atlassian-powered solutions, ITSM certification, and familiarity with MEDDPICC or similar deal qualification frameworks.

Atlassian offers flexible work locations and hires globally where they have a legal entity to support work-life balance. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive DX product growth in APAC and help close critical deals by solving complex business problems. The role involves owning the technical partnership with direct sales, partners, and account teams, and tracking customer profiles and strategic roadmaps to optimize outcomes for Mid-Market and Enterprise customers. You will lead strategic discovery, architect innovative technical solutions, and maximize opportunity through cross-product expansion while maintaining deep product expertise. Additionally, you will forge alliances with Account Executives and advocate for customers by collecting feedback and competitive intelligence for Product Management.

Atlassian offers flexible work options and hires in any country where it has a legal entity. The DX Solutions Engineering team is seeking a Pre-Sales Solutions Engineer to drive DX product growth in the APAC region, serving as the solution expert throughout the sales cycle for Upmarket and Enterprise customers. The role involves owning the technical partnership with sales and account teams, tracking customer profiles and roadmaps to optimize outcomes, and leading rigorous strategic discovery to map customer needs to Atlassian products and solutions. You will architect and build innovative technical solutions and integrations, pursue cross-product opportunities, and maximize platform adoption and customer value. As the pre-sales product expert, you’ll articulate the value of Atlassian tools, forge strategic alliances with Account Executives, and capture customer feedback and competitive intelligence for Product Management.

Atlassian supports flexible work locations—office, home, or hybrid—and hires in any country where it has a legal entity. The DX Solutions Engineering team is seeking a Pre-Sales Solutions Engineer to drive the DX product in APAC and serve as the solution expert throughout the sales cycle for Upmarket and Enterprise customers. You will own the technical partnership, acting as a force multiplier for direct sales, partners, and account teams while tracking customer profiles, complexity, strategic roadmaps, and solution success to optimize outcomes in your territory. You will conduct strategic discovery to define the current state, uncover business challenges, and map needs to Atlassian products and solutions, and you will architect and build cutting-edge technical solutions and integrations to solve unique customer problems. You will maximize opportunity through cross-product expansion, maintain product expertise, forge alliances with Account Executives, review pipeline and feedback, and advocate for customers by feeding competitive intelligence and product input to Product Management.

Zendesk is hiring a Travel and Expense Manager within Procurement Operations (remote/hybrid in the U.S., with a focus on Madison, WI and Austin, TX) reporting to the Director of Procurement Operations. The role owns and scales the global T&E program, including end-to-end management of travel/expense tools, vendor relationships (Egencia and Brex), policy compliance, audit remediation, and leading the global Travel RFP. Daily duties include program ownership, vendor management, audit/compliance, process optimization, systems administration, change management, stakeholder collaboration with Finance/IT/Legal, and employee support. Ideal candidates have an ownership mindset, experience with travel/expense vendor relations, strong analytical and systems skills, excellent communication, project management, and proactive leadership, with preferred background in leadership of Procurement Operations or T&E in a high-growth SaaS environment and global change management. Zendesk emphasizes an inclusive culture and hybrid work model, with a US base salary range of $116,000-$174,000 plus potential bonuses, AI may be used in screening, and the company is an equal opportunity employer offering accommodations for disabilities.

Zendesk is seeking a Senior Staff Software Engineer (Frontend) to be the team’s technical leader, defining architecture, execution strategy, and a long-term technical roadmap, while building a feature-rich system to onboard, adopt, and manage Zendesk products and enable internal integrations; the role is based in Pune and requires working from the office at least 3 days a week. Responsibilities include driving engineering excellence and innovation by owning system design across multiple teams, serving as a key architect to deliver reliable, secure, scalable solutions, making cross-organizational technical decisions, and evolving Zendesk’s architecture to modern data platforms with improved extensibility and performance, including event-driven real-time workflows. Additional duties comprise collaborating with product managers, designers, and engineers to define 1-2 year roadmaps, proactively mitigating risks, leading improvements and feature design, building reusable components, leading complex code reviews, and ensuring end-to-end delivery of mission-critical features with high quality. Required qualifications include 15+ years in frontend SaaS, 12+ years with JavaScript/TypeScript and React/Redux at an architectural level, strong testing experience (Cypress, Jest, RTL), expertise with REST/GraphQL, proven autonomous delivery of large-scale solutions, leadership/mentorship experience, multi-tenant SaaS expertise, excellent communication, and a mandate that candidates be located in Karnataka or Maharashtra with a hybrid in-office schedule. Zendesk emphasizes diversity and inclusion, may use AI or automated screening in hiring, is an equal opportunity employer, and offers accommodations for disabilities and veterans; the company’s hybrid work model combines onsite collaboration with flexibility to work remotely part of the week.

Zendesk is hiring a Staff Software Engineer (Go) for the Workforce Management product team to build scalable AI-powered backend systems used by thousands of customers and millions of end users, while guiding technical direction and reliability at scale. You will own design, implementation, testing, review, and maintenance of high-quality Go services; lead multi-developer SDLC; influence cross-squad architecture; translate product and customer needs with PMs/SREs; proactively manage tech debt; optimize performance, observability, incident response, and contribute to recruiting. Requirements include 8+ years of software engineering with 5+ in backend, expert Go and testing, Docker, relational databases (PostgreSQL/MySQL), AWS and Terraform-like IaC, distributed systems concepts, event-driven architectures with Kafka, strong API design and testing, and excellent communication in Agile environments. Preferred qualifications include PHP/Laravel, ClickHouse or similar OLAP stores, observability tools (Datadog/Sentry), CI/CD tooling and Kubernetes, and prior Workforce Management platform experience; the tech stack spans Go and PHP/Laravel backends, JS/TS/React/Redux frontend, PostgreSQL/MySQL/ClickHouse/Kafka/Redis, REST/GraphQL, and cloud infrastructure like AWS, Terraform, Docker, Kubernetes, and Spinnaker. Compensation includes a Poland base salary range of zł304,000–zł456,000, with hybrid work requiring some in-office time (two days per week in Kraków) and extensive benefits (health, life, mental health, parental leave, development funds, LTIP, wellness programs), along with Zendesk’s commitment to equal opportunity and accommodations.

Zendesk is hiring a Senior Software Engineer for the Workforce Management team to design and deliver scalable Go backend services that power forecasting, scheduling, and agent performance features, while mentoring engineers and ensuring fast, resilient systems at scale. The role involves owning components through the full SDLC, collaborating with product managers, SREs, QA, and other engineers, writing well-tested code, performing code reviews, reducing technical debt, and improving observability and incident response. Requirements include 5+ years of professional software engineering with 3+ years building backend services, strong Go and Docker skills, experience with PostgreSQL or MySQL, cloud familiarity (AWS), CI/CD and infrastructure-as-code, and experience with distributed systems, event-driven architectures, Kafka, and designing robust REST APIs. Preferred qualifications include experience with PHP/Laravel, ClickHouse, observability tools like Datadog and Sentry, and exposure to CI/CD tooling and orchestration (GitHub Actions, Jenkins, Spinnaker, Kubernetes); the tech stack spans Go, PHP/Laravel, JavaScript/TypeScript, React, PostgreSQL, MySQL, ClickHouse, Kafka, Redis, REST/GraphQL, and AWS/Terraform/Docker/Kubernetes/Spinnaker. The Poland base salary ranges from zł257,000 to zł385,000 with potential bonuses and incentives, the role is hybrid with in-office Kraków presence, and Zendesk offers extensive benefits (health and life insurance, mental health support, parental leave, development funds, LTIP, wellness programs, and accommodations) in a diverse, inclusive workplace.

Zendesk is looking for a Senior Account Executive to grow its corporate customer base in the AI and SaaS space by acquiring new clients, expanding existing accounts, and closing deals of various sizes. The role focuses on building broad relationships, using data insights to prospect and retain customers, cross-selling, and leading competitive sales cycles while clearly communicating the value of Zendesk products. You’ll maintain a robust Salesforce-based pipeline, provide accurate forecasts, and collaborate with internal teams to optimize sales strategies and exceed revenue targets. Required qualifications include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering, strong presentation, negotiation, and multi-tasking skills, and familiarity with Salesforce, Outreach, and Clari; the position supports a hybrid on-site/remote work arrangement. Zendesk emphasizes equal opportunity and inclusion, notes that AI screening may be used in hiring, and provides accommodations for applicants with disabilities.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it started in 2007 as a time-tracking tool and is now the #1 time management add-on for Jira within the Atlassian ecosystem. They are hiring a passionate software developer to join the engineering team to work on flagship Jira Cloud plugins like Tempo Timesheets, Capacity Planner, and Financial Manager, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customers’ problems. You will write efficient frontend and backend code, create unit tests (and sometimes integration and performance tests), review peers’ code, and focus on user experience, security, and performance while collaborating to maintain high-quality Atlassian plugins used by thousands of people at major companies. The ideal candidate has 5+ years in commercial software development, 4+ years in TypeScript/React and server-side Java/Kotlin, a Computer Science degree, strong knowledge of TS/JS/CSS/HTML, API design, scalable distributed systems, Kubernetes and AWS, SQL and NoSQL, performance optimization, and excellent English plus the ability to work autonomously in a remote-friendly environment. Tempo emphasizes impact, innovation, collaboration, and growth, offering a remote-first culture, unlimited vacation, comprehensive benefits, training reimbursements, social activities, optional in-person meetups, and a commitment to equal opportunity and an inclusive workplace.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting, becoming the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company is hiring a passionate software developer to join the engineering team to work on flagship products Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems. Responsibilities include writing efficient frontend and backend code (TypeScript/React and Java/Kotlin), creating unit/integration/performance tests, peer code reviews, and addressing UX, security, and performance, while building Atlassian plugins used by thousands. Requirements include 5+ years of commercial software development (SaaS preferred), 4+ years in TypeScript/React and server-side Java/Kotlin, a CS degree, strong CS fundamentals, API design, experience with scalable distributed systems, Kubernetes/AWS, SQL/NoSQL, performance optimization, and the ability to work autonomously with imperfect specs, plus experience with agentic AI workflows and excellent English. Perks and culture include remote-first, unlimited vacation, comprehensive benefits, professional growth opportunities, diverse teams and social activities, and an inclusive equal opportunity employer; applicants should submit resumes in English.

Tempo has 30,000+ customers, including about a third of Fortune 500, and offers integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, positioning itself as the #1 time management add-on for Jira within the Atlassian ecosystem since 2007. The company is hiring a passionate software developer to join the engineering team to work on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, collaborating with product managers, designers, developers, QA, and technical writers. Responsibilities include writing efficient frontend and backend code, creating tests, reviewing peers’ code, and solving challenging problems with a focus on user experience, security, and performance, while maintaining Atlassian plugins used by thousands of people at major companies. The ideal candidate has 5+ years in commercial software development (SaaS), 4+ years in TypeScript/React and server-side Java and/or Kotlin, a CS degree, strong CS fundamentals, API and UI design skills, experience with distributed systems, Kubernetes/AWS, SQL and NoSQL, and the ability to work autonomously in a remote, multicultural environment. Tempo offers a remote-first culture with unlimited vacation in most locations, comprehensive benefits, professional development, travel to international offices, diverse teams, and an inclusive, equal-opportunity workplace.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, making it the leading time-management add-on for Jira Cloud in the Atlassian ecosystem. They are hiring a passionate software developer to join their engineering team to work on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud. Responsibilities include writing front- and back-end code, creating tests, code reviews, and solving problems with attention to user experience, security, and performance, while collaborating with product, design, QA, and writing teams. Ideal candidates have 5+ years in commercial software, 4+ years in TypeScript/React and Java/Kotlin backend, a CS degree, API design skills, experience with scalable distributed systems, Kubernetes/AWS, SQL/NoSQL, strong English, and the ability to work autonomously in a remote environment. Tempo offers a remote-first workplace, unlimited vacation in many locations, comprehensive benefits and perks, opportunities for professional growth, and an inclusive, equal-opportunity culture.

Tempo is a global software company trusted by 30,000+ customers (including a third of Fortune 500) offering integrated time management, resource planning, budgeting, roadmapping, and program management tools, and it is the #1 time management add-on for Jira Cloud; founded in 2007, the company emphasizes solving customer problems with a heart-centered tech culture and a remote-friendly, equal-opportunity environment. The role is for a software developer to join the engineering team, collaborating with product managers, designers, developers, QA, and technical writers to build Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, with a focus on solving customers’ problems rather than just closing issues. Responsibilities include writing efficient frontend and backend code, creating unit and integration/performance tests, code reviews, and delivering Atlassian plugins used by thousands of users with strong attention to user experience, security, and performance. Requirements include 5+ years in commercial software development, 4+ years in TypeScript/React and server-side Java/Kotlin, a computer science degree, deep knowledge of TS/JS/CSS/HTML5, API design, distributed systems, Kubernetes/AWS, SQL and NoSQL, and the ability to work autonomously with clear communication and strong English skills. Why join Tempo? Opportunities for impact, innovation, collaboration, and growth, plus an organization-wide remote-first culture with benefits such as unlimited vacation (in most locations), health/dental/vision, training reimbursement, travel to international offices, diverse teams, and an equal-opportunity workplace.

Appfire is a remote-first company that prioritizes employee choice in where and how they work, supports work-life balance, and encourages growth opportunities. The organization is seeking a Director of Product Management to maximize the business and customer impact of one or more applications, leading product managers and coordinating across time zones with a hands-on, systems-thinking approach. Key responsibilities include developing product strategies, defining vision and roadmaps, portfolio alignment, cross-functional collaboration, leadership and mentorship, and data-driven decision making. Required qualifications feature substantial hands-on product management and leadership experience, strategic and technical acumen, strong problem-solving and communication skills, and the ability to operate in multi-product environments, with remote/hybrid communication proficiency. Benefits include equity, a work-from-home allowance, learning resources, generous PTO and flexible holidays, private healthcare, CSR days, and Appfire’s emphasis on security certifications, awards, and a global, channel-focused partner network.

Appfire is a remote-first company that lets employees choose where and how they work, prioritizing work-life balance and offering flexible time off and opportunities for internal mobility. The company is hiring a Director of Product Management to maximize business and customer impact, lead product managers, define a long-term strategy, and collaborate across engineering, operations, and support. The role requires systems thinking, strategic vision, hands-on problem solving, data-driven decision making, strong technical and communication skills, and experience with portfolio management and multi-product leadership. The organization emphasizes coaching, development, cross-time-zone collaboration, and a culture of innovation with growth opportunities and internal mobility. Benefits include 25 paid days off, private healthcare, transport and Multisport cards, Appfire University, plus CSR through Pledge 1%, and Appfire’s scale and recognition (850+ employees across 28 countries, Fortune 500 customers, security certifications, and industry awards).

Zendesk seeks a Senior Product Designer for its Product-Led Growth team to shape how customers discover, try, and buy Zendesk, focusing on high-visibility work that directly affects conversion and monetization. The role is described as based in Pune with a requirement to work from the office at least three days a week, though the requisition notes location eligibility in Karnataka or Maharashtra. You will own the design of critical PLG journeys—such as the pricing page, in-product checkout, and self-serve expansion experiences—embrace rapid prototyping, and collaborate with product managers, engineers, and content designers to produce usable experiences while driving funnel optimization. The ideal candidate has 6+ years of product design experience with a strong portfolio showing measurable business impact, ideally with PLG/funnel monetization experience, and strong skills in interaction design, information architecture, and systems thinking, plus proficiency in Figma and AI prototyping tools and usability testing; cross-geo collaboration is a plus. Zendesk emphasizes a hybrid work model with onsite days, is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI in screening, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Senior Product Manager for Approvals & Automations to lead an approvals workflow engine with multi-step processes and integration of approvals steps with the AI Agents platform and the Zendesk MCP server for external AI actions. The role involves collaborating with engineering, design, marketing, and sales to deliver a robust, user-friendly workflow solution and to define the vision and roadmap for this product area. Responsibilities include acting as a subject matter expert, driving execution with engineering and cross-functional partners, advocating for a user-centric design, defining OKRs and success metrics, and scaling the service to thousands of rule executions with minimal impact on Zendesk infrastructure. Basic qualifications require a bachelor’s degree and at least 5 years of product management experience in customer-focused SaaS, full-stack product development, strong collaboration, systems thinking, a self-starter mindset, and excellent communication and data-driven decision-making; preferred is enterprise BPMN-based product experience. Compensation ranges from $182,000 to $274,000 base salary in the US with potential bonuses and benefits, a hybrid in-office/work-from-home schedule, and Zendesk’s commitment to diversity, inclusion, and accommodations, with AI potentially used for screening.

Zendesk is seeking a Director of IT Finance to lead a high-performing team that supports critical financial processes, particularly Record to Report (R2R) and Source to Pay (S2P), with an emphasis on finance technology and collaboration across geographies. Responsibilities include leading and developing IT teams, designing scalable value streams to optimize R2R and S2P, serving as a strategic partner to global business leaders, driving large ERP migrations and financial system integrations, implementing AI-driven automation, and ensuring system oversight and strong project management. Requirements feature a bachelor’s degree in Finance, Accounting, Business, or related field (MBA or CPA/CFA preferred), 10+ years in finance systems/operations with at least 5 years in leadership, and proven experience with ERP/finance tools (e.g., Oracle, NetSuite, Adaptive, Blackline, Coupa) plus demonstrated global team development and change management skills. The role offers a US base salary of $170,000–$256,000 with potential bonuses and benefits, and a hybrid in-office/remote schedule with specific in-office days determined by the hiring manager. Zendesk highlights its core values (lead with exceptional service, deliver the simplest solution, take pride in our work, care for each other) and its commitment to diversity, equity, and inclusion, while noting the use of AI screening in applicant evaluation and providing accommodations for applicants with disabilities.