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Zendesk is hiring for a Pune-based role with a hybrid work model that requires in-office presence part of the week, and the company only hires candidates located in Karnataka or Maharashtra. The daily duties involve collaborating with engineers and product management to design simple, elegant solutions to complex problems, employing the full development lifecycle including design, pair programming, peer reviews, documentation, testing, and continuous integration. You will be responsible for delivering on commitments, ensuring code quality, debugging, unblocking tasks, and actively participating in code reviews, design discussions, and cross-team standardization of services and tools. The role requires proficiency in backend languages (Java, Ruby on Rails, Python, Go, NodeJS, Typescript, Scala, etc.), at least 8 years of hands-on coding experience, experience leading design and implementation, unit testing and TDD, mentoring, and strong communication and problem-solving skills. Zendesk emphasizes global diversity and inclusion, is an equal opportunity employer, may use AI screening per policy, and offers accommodations for applicants with disabilities.

The role is a Senior Product Designer at Zendesk, based in Pune and requiring attendance in the office at least 3 days a week, with the note that Zendesk can only hire candidates physically located in Karnataka or Maharashtra. You’ll help shape intuitive, scalable experiences that empower employees and streamline how work gets done, collaborating with product managers, engineers, and cross-functional partners to define challenges and deliver impactful designs. Your daily work includes designing simple experiences for employees, managers, and service teams; building scalable UI patterns for service discovery and progress tracking; and prototyping AI-driven self-service and automated workflows with PMs and content designers. Requirements include 6+ years of product design experience with SaaS/enterprise platforms, AI-first product experience, strong interaction design, information architecture, and systems thinking, as well as proficiency in Figma, prototyping, and usability testing, plus the ability to work across geographies and balance business and user outcomes; product-led growth familiarity is a nice-to-have but not required. The role contemplates hybrid work with on-site presence, emphasizes Zendesk’s equal opportunity and inclusion commitments, and notes that AI may be used to screen applications, with accommodations available if needed.

Zendesk is hiring an AI Success Strategist in Customer Success to lead AI-driven customer outcomes, owning the strategic AI roadmap and building executive partnerships to start AI initiatives strong and scale them. The role owns end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategy, defining a long-term AI vision, and driving adoption through expansion with success metrics like satisfaction, automated resolution usage, and retention. Responsibilities include full ownership of AI roadmap delivery, serving as design authority for deployments, shaping long-term AI strategy, aligning cross-functional teams, acting as engagement lead, maintaining mutual roadmaps, managing channel/adoption strategy, and measuring impact with data-driven insights. Qualifications include 5+ years in Customer Success/Experience (1+ year AI), Spanish fluency, enterprise SaaS GTM experience, ability to forecast churn/expansion, a relevant bachelor’s degree (advanced degrees or certifications preferred), and the ability to translate AI concepts for executives, with AI domain expertise a plus. The role is hybrid with part-of-week on-site, Zendesk promotes inclusion and accommodations, and the company may use AI screening in the hiring process.

Zendesk Product Security is a globally distributed team of application security specialists focused on secure design, automation, education, and tooling to embed security throughout the software development lifecycle. The role is hybrid and Pune-based, requiring relocation, with 3 days in the office, and involves building high-scale distributed integrations with partners like Slack, Atlassian, and AWS, along with customer-facing security features. Day-to-day responsibilities include leading customer-facing software projects, ensuring solutions will meet needs 18+ months out, balancing individual work with helping other engineers, mentoring juniors, and championing accessibility while collaborating with designers and product managers. Candidates should have 9+ years of full-stack software engineering experience (React/JS/Node/TS), strong experience with modern JS frameworks and mono-repo tooling, and experience with Salesforce integrations and building integrations with Jira/Slack/Shopify/Microsoft Teams; the tech stack includes Golang and JS/TS, React-based frontend, AWS, Spinnaker deployments to Kubernetes, and data stored in Aurora/MySQL, DynamoDB, and S3. Zendesk restricts hires to candidates located in Karnataka or Maharashtra, emphasizes a diverse, inclusive workplace, notes AI screening may be used, and offers accommodations for applicants with disabilities.

The Director of AI Success will lead multiple AI Success teams (~15–30 people), set strategy and operational rigor for AI adoption across Zendesk’s portfolio, and partner with senior Product and GTM leaders to drive outcomes that impact revenue, retention, and product roadmaps. The mission is to own strategy, operations, and outcomes across the AI Success organization, ensuring scalable, repeatable AI programs, widespread product adoption, and executive forecasting and risk management that informs company strategy. Overarching objectives include defining an org-level strategy to translate product innovation into market outcomes, building forecasting and predictive health models with executive reporting to improve forecast accuracy and reduce churn, and architecting governance playbooks and responsible-AI guardrails for scalable deployment. Responsibilities encompass org leadership and people strategy, strategic product partnership and roadmap influence, cross-functional operational ownership, executive engagement and external relationships, portfolio risk forecasting and business insight, commercial outcomes and growth targets, and governance guidelines for responsible AI. Qualifications include 12+ years in enterprise SaaS roles (customer success, professional services, etc.), 3+ years focusing on AI adoption or AI product GTM, 5+ years leading 15–30 people, go-to-customer/GTM experience in enterprise tech, plus strong analytics for adoption and churn forecasting, a bachelor’s degree (advanced degrees preferred), plus compensation in the US OTE range $227k–$341k with 70/30 base/commission and Zendesk’s equal-opportunity, hybrid-work, and accommodation policies.

Zendesk is seeking a Sales Specialist with deep expertise in contact center technologies (preferably Zendesk, Amazon Connect, and AWS) to drive awareness and sales of Zendesk's CCaaS platform across the Western United States and Canada. The ideal candidate will provide strategic direction, possess deep industry knowledge, strong business acumen, excellent communication and analytical skills, and the ability to collaborate across Zendesk teams. Key responsibilities include collaborating with Zendesk Account Executives, pre-sales teams, and partners; coordinating with AWS and Amazon Connect AEs; conducting customer discovery calls; managing deal progress and forecasts; delivering tailored value propositions; and representing Zendesk at regional events. Qualifications include a minimum of 7 years in cloud contact center sales, proven channel sales experience, autonomy and teamwork ability, experience selling at the C-level, a proven sales track record, and advantageous technical familiarity with Zendesk and Amazon Connect. Zendesk offers a competitive compensation package with an annualized US OTE of $234k-$352k (60/40 base/commission), opportunities for professional growth, a collaborative hybrid workplace, a commitment to diversity and inclusion, reasonable accommodations for applicants with disabilities, and notes that AI screening may be used in evaluating applications.

Zendesk is seeking an experienced Sales Specialist focused on contact center technologies and CX suites (preferably Zendesk, Amazon Connect, and AWS) to drive sales of Zendesk Contact Center for the commercial segment across the Western United States and Canada. The role involves collaborating with Account Executives, pre-sales teams, and partners to identify opportunities, running customer discovery calls, managing deals, and partnering with AWS and Amazon Connect AEs to tailor value propositions and requirements, while running forecast cadences with regional teams and Zendesk for Contact Center leadership. Key qualifications include a minimum of 7 years in cloud contact center sales, proven channel sales experience, C-level selling ability, autonomous and fast-paced work style, strong communication, and advantageous technical knowledge of Zendesk and Amazon Connect. The position offers a competitive salary and benefits, opportunities for professional growth, a collaborative and inclusive work environment, and the chance to lead transformational contact center initiatives leveraging cutting-edge technologies. The US annualized OTE ranges from $234,000 to $352,000 (60/40 base/commission), with potential bonuses or incentives; Zendesk also highlights hybrid work flexibility, AI screening, and a commitment to equal opportunity, diversity, and accommodations for applicants with disabilities.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to over 100 million users and Fortune 500 customers like Google, GE, and NBC Universal. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture in a hybrid work environment. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. The role described is for a Solution Engineer on the SE team who will partner with sales to demo products, become a product expert, identify and solve operational inefficiencies, address security questions, and relay customer feedback to Product and Engineering. Requirements include 1-3 years of relevant experience, strong communication and relationship-building skills, a customer-success mindset, and preferred qualifications such as a STEM degree, SaaS or customer-facing experience, and familiarity with Agile methodologies and technical tools.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company fosters a diverse, inclusive culture and operates as a hybrid workplace that supports work-life balance with remote, office, or mixed arrangements. Lucid has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by over 100 million users worldwide with customers like Google, GE, and NBC Universal and partners such as Google, Atlassian, and Microsoft. It is seeking a talented lawyer reporting to the Head of Commercial to specialize in customer and vendor relationships within the SaaS sector, handling drafting, negotiation and advisory work on customer contracts and procurement. Responsibilities include structuring transactions, supporting global sales, managing vendor relationships and renewals, advising on risks and compliance, coordinating with data privacy and cross-functional teams, and developing scalable policies and training; requirements include a JD, bar admission, 7+ years in software/tech law, strong data privacy and security program experience, and proven skill in enterprise B2B SaaS negotiations, with preferred experience in Salesforce, Zendesk, Conga, Coupa and government/education clients, and leveling determined holistically.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture centered on innovation, excellence, empowerment, initiative, and teamwork in an inclusive environment. It operates as a hybrid workplace that supports remote and in-office work to promote work-life balance. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and People’s Companies that Care, and serves more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a lawyer to join the Commercial team, reporting to the Head of Commercial, focusing on customer and vendor relationships in the SaaS technology industry and supporting sales teams. Responsibilities include drafting and negotiating SaaS and other agreements, managing procurement and vendor relationships, advising on risks and compliance, and scaling legal processes; requirements are JD and active U.S. bar, 7+ years of relevant experience in software or tech, strong data privacy and information security knowledge, and preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, and government or EDU clients.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork in a respectful, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a talented lawyer to report to the Head of Commercial, focusing on customer and vendor relationships in the SaaS technology space and directly supporting sales teams. Responsibilities include structuring transactions, drafting and negotiating customer, vendor, and partner agreements, managing the global sales contracting process and vendor renewals, advising on risks, and collaborating with compliance and cross-functional teams to scale policies and training. Requirements include a JD and active U.S. bar membership, 7+ years of experience in software or rapid-growth tech, strong data privacy and information security knowledge, experience negotiating complex enterprise B2B SaaS agreements, and a service-oriented, highly organized approach; preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, internal SaaS sales support, and EDU/government negotiations, with leveling determined by a holistic assessment.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. It operates as a hybrid workplace with remote or in-office options to support work-life balance, and has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 firms like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company is seeking a smart, inquisitive, organized, and creative individual to join the Sales Engineering team to accelerate growth across Lucidchart, Lucidspark, and Lucidscale, acting as the technical point of contact throughout the sales cycle. Responsibilities include creating and delivering custom technical demos, becoming a respected product expert internally and a source of knowledge for customers, collaborating with sales to understand and communicate customer needs, and creatively solving problems to improve SE team operations. Requirements include pursuing an undergraduate degree in Engineering, Information Systems, Economics, or other STEM fields with strong academics; being passionate, technical, and proactive with excellent written and verbal communication; detail-oriented, organized, a team player, and capable of thriving in a fast-paced environment, with the role based in a hybrid South Jordan office two days per week (Tue and Thu); preferred qualifications include customer-facing experience, SaaS, coding or technical tools, and familiarity with Cloud Networking Architecture or Information Security.

Lucid Software is a leader in visual collaboration with awards, a hybrid workplace, and core values focused on teamwork, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusivity. They are seeking a Regulatory & Product Counsel to join the legal department’s Compliance team as the main legal contact to advise on privacy and other compliance requirements across cross-functional teams (engineering, marketing, growth, and product). Responsibilities include managing and improving compliance programs, monitoring evolving laws and business operations, serving as the subject matter expert on global SaaS regulations (emphasizing GDPR/CCPA), AI compliance, and developing policies and resources, plus advising teams on privacy controls related to product development, vendors, and operations while promoting least privilege. Requirements are a JD from an ABA-accredited law school with a State Bar license, 3-5 years of relevant global regulatory experience in SaaS with a focus on data privacy, and the ability to translate legal risk for non-legal partners and operationalize compliance across functions. Preferred qualifications include a technical background in software product development and privacy controls, along with a demonstrated ability to learn quickly, manage multiple tasks, and work proactively with cross-functional teams.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards, and operates as a hybrid, inclusive workplace guided by values like teamwork, innovation, empowerment, initiative, ownership, and excellence. The company is seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact for privacy and other regulatory requirements across engineering, marketing, growth, and product. Responsibilities include developing and maintaining compliance programs, monitoring regulatory changes, serving as the subject matter expert on global SaaS laws (with emphasis on GDPR/CCPA) and AI compliance, and advising cross-functional teams to navigate privacy controls. Requirements are a JD from an ABA-accredited law school with active bar admission, 3-5 years of relevant SaaS regulatory experience focusing on data privacy, and the ability to translate legal risk into actionable guidance for non-legal partners and to operationalize compliance. Preferred qualifications include a technical background in software product development and privacy controls, with an emphasis on initiative, accountability, and effective collaboration across functions.

Lucid Software is a leader in visual collaboration with core values including innovation, excellence, empowerment, initiative and ownership, and teamwork, and it maintains a diverse, inclusive culture in a hybrid workplace. It has earned recognitions such as Fortune Best Workplace in Technology, 2022 Glassdoor Best Place to Work, Forbes Cloud 100, and a top-100 ranking on G2’s 2023 Best Global Software Companies, while serving customers like Google, GE, and NBC Universal and partnering with Google, Atlassian, and Microsoft. The company is looking to hire smart, energetic, organized, and competitive individuals to join the sales team to accelerate growth. Responsibilities include prospecting outbound leads, qualifying inbound leads, rapid follow-up, needs assessments, scheduling product demos, becoming a product expert, collaborating with Account Executives and Marketing, and managing schedules, campaigns, and pipelines to hit milestones, with weekly trainings and daily standups. The role requires strong problem-solving, prior sales experience or genuine interest, fast learning, clear communication of value propositions, and the ability to manage multiple projects and deadlines, and it is a hybrid role in South Jordan two days per week (Tuesday and Thursday) with preferred qualifications such as CRM experience, independence, startup-driven motivation, and a BA/BS.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego within a diverse, inclusive culture, all in a hybrid work environment. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, PEOPLE’s Companies that Care) and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is hiring for the higher education sales team to accelerate growth, with responsibilities such as qualifying inbound leads, responding quickly within SLAs, conducting needs assessments, scheduling online product demonstrations, providing proactive follow-up, becoming an expert on the products, and maintaining accurate records. Requirements include 0-2 years of B2B experience, strong problem-solving, fast learning, ability to clearly communicate value propositions to diverse inbound personas, outstanding written and verbal communication, and effective schedule and pipeline management to hit milestones and quarterly objectives; the role is hybrid, requiring in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday). Preferred qualifications include a BA/BS degree, and the posting notes a LinkedIn reference (#LI-KC1).

Atlassian supports flexible, distributed work, allowing office, remote, or hybrid arrangements with virtual interviews and onboarding for a global workforce. The company provides collaboration software such as Jira Software, Confluence, and Jira Service Management, used by the Fortune 500 and thousands of organizations worldwide including NASA and Deutsche Bank. In the Mid-Market sales role, you’ll manage a portfolio of mid-sized customers, identify cloud-first opportunities, nurture relationships, cross-sell to hit revenue targets, and advocate for customers by feeding feedback to product and engineering teams. This role involves close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, while aligning with Atlassian values and a team-based approach to deploying at scale. You’ll develop and implement named account or territory plans, build strategic sales plans, qualify leads, negotiate contracts, forecast, stay aware of industry trends, travel as needed, and work cross-functionally to close complex sales within designated territories or accounts.

At Atlassian, employees can work from an office, home, or a mix, with interviews and onboarding conducted virtually as part of a distributed-first approach. Atlassian’s products—Jira Software, Confluence, and Jira Service Management—help teams collaborate, and their solutions are used by Fortune 500 companies and others worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role involves managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-selling and expanding user bases, nurturing relationships, hitting revenue targets, and advocating for customers to product and engineering. This role collaborates with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide customer deployment and utilization at scale, all guided by Atlassian values and a team approach. Key responsibilities include developing and executing account or territory plans, building executive relationships, understanding client needs, collaborating with internal teams, negotiating contracts, forecasting, staying informed on industry trends, traveling as needed, and running strategy plays for designated accounts within complex sales cycles.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. Its products, including Jira Software, Confluence, and Jira Service Management, help teams organize, discuss, and complete work, and the majority of Fortune 500 companies and over 300,000 other organizations worldwide (including NASA, Audi, Kiva, Deutsche Bank, and Dropbox) rely on them. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-selling and user expansion, nurturing relationships, and meeting revenue targets, while serving as a strong advocate for customers. You will collaborate closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide deployment and utilization of Atlassian at scale, and you’ll uphold Atlassian values in the evolving sales model. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, building C-level relationships, negotiating contracts and pricing, providing accurate forecasts, staying current on industry trends, traveling as needed, and running strategy plays to identify opportunities and build long-term relationships through complex, cross-functional sales cycles.

Atlassian allows employees to work from an office, home, or a hybrid setup and hires globally in countries where it has a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive the DX product in APAC, acting as the solution expert throughout the sales cycle for Upmarket and Enterprise customers. The role includes owning technical partnerships with direct sales, partners, and account teams, tracking customer profiles, complexity, and strategic roadmaps to optimize outcomes in the territory. You will drive strategic discovery, architect and build innovative technical solutions and integrations, and relentlessly pursue cross-product opportunities to maximize platform adoption. Additionally, you will serve as the product expert in pre-sales, forge alliances with Account Executives, and advocate for customers by capturing feedback and competitive intelligence for Product Management.

Atlassian supports flexible work arrangements and global hiring, and its DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to grow the DX product in APAC, focusing on Upmarket and Enterprise customers. The role acts as the technical force multiplier across direct sales, partners, and account teams, owning the technical partnership and tracking customer profiles and roadmaps to optimize outcomes. It involves strategic customer discovery to map current state and challenges to Atlassian products, and often designing cutting-edge technical solutions and integrations. The position aims to maximize opportunities through cross-product expansion, ensuring maximum platform adoption and acting as the definitive product expert during pre-sales. It also requires forging strategic alliances with Account Executives and systematically capturing feedback and competitive intelligence to advocate for internal product development.

Appfire is a remote-first, people-first company that believes great work happens when you choose how you work, where you work, and how you balance life, with flexible time off and growth opportunities through learning, internal mobility, and a globally collaborative team. The role is Associate Software Engineer (React) to design and build Jira Cloud apps on Atlassian Forge, collaborating with product managers and designers, writing high-quality React + TypeScript code, and contributing to frontend performance, reliability, automation, and internal tooling. Requirements include at least 2+ years of frontend experience, proficiency in TypeScript, React, modern JavaScript patterns, REST APIs, CSS/SCSS, and build tooling, plus familiarity with Git and Agile environments; Atlassian Forge or Connect experience and Atlassian Cloud APIs are a plus, as is experience with cloud or serverless platforms and frontend testing. Benefits include 25 paid days off, private healthcare, a Sofia public transport card, Multisport card, Appfire University development opportunities, and a modern LEED-certified GORA office near Paradise Mall and Vitosha Metro Station. Appfire has 850+ employees across 28 countries, serves over 20,000 customers including Fortune 500 companies, maintains ISO 27001/27017 and SOC 2 certifications, and is an equal opportunity employer committed to CSR and building a durable, multi-generational business.

The Renewals organization at Miro is a globally distributed team responsible for all subscription renewals and is looking for a Renewals Manager to own the renewal journey for Enterprise and Mid-Market customers in the DACH region. Responsibilities include managing the end-to-end renewal process from initiation to close, collaborating with Account Executives and Customer Success to identify expansion opportunities, acting as a T-shaped partner, and maintaining 120-day forecasts and high data hygiene while simplifying renewal processes for fast execution. Requirements include 3+ years in renewals or SaaS account management, success in mitigating churn in complex enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a resilient "can-do" attitude. Benefits include a competitive equity package, corporate pension, office snacks, wellbeing and WFH equipment allowance, a learning and development fund, travel allowance, and opportunities to work with a globally diverse team. About Miro: a visual collaboration platform with over 100 million users and 250,000 companies, founded in 2011, committed to diversity, inclusion, and belonging, with Recruitment Privacy Policy governing applicant data.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you'll support adoption by showcasing best practices, aligning Miro's value with IT and business goals, conducting assessments, designing change initiatives and governance models, facilitating workshops, creating prototypes, and coaching Agile. You'll lead workshops, assess team workflows, partner with stakeholders, guide change initiatives, develop prototypes, coach on Agile, and identify and address barriers to improve collaboration and governance. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance, and experience with Agile and tools like Miro. Benefits include a competitive equity package, office snacks, wellbeing and equipment allowances, an annual learning budget, and the chance to work on a globally diverse team, all aligned with Miro's mission to empower teams to create the next big thing and its commitment to inclusion.

Miro’s Source-to-Pay (S2P) Team is a collaborative, fast-paced group that manages spend, mitigates third-party risk, and provides world-class support across Sourcing, Procurement, AP, and T&E, serving as the strategic bridge between business needs and a global supplier network. The role of Category Manager is strategic and results-oriented, partnering with IT, Marketing, Travel, and Professional Services to navigate the full sourcing lifecycle and build a scalable supplier ecosystem. You’ll drive category strategy, lead end-to-end sourcing including RFPs and contract execution, build strategic partnerships with internal stakeholders, and master negotiations of commercial terms and SLAs while ensuring alignment with financial and operational goals. Requirements include proven category management experience in IT/Marketing/Professional Services, strong negotiation and supplier relationship skills, an analytical mindset, excellent communication, and adaptability across time zones. The package includes 401k matching, competitive equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, wellbeing and learning allowances, and charitable donation matching; Miro also emphasizes belonging, collaboration, diversity, and an inclusive culture, with applicant data handled per Recruitment Privacy Policy.

The Renewals organization at Miro is globally diverse and manages all subscription renewals, seeking to onboard a Renewals Manager to own relationships with the company’s most valued customers. The role will own the renewal journey for existing customers in the DACH region, acting as the primary contact for Enterprise and Mid-Market clients and driving end-to-end processes from initiation to close. Key responsibilities include acting as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining 120-day forecasts and CRM data hygiene, and simplifying renewal processes for high-velocity execution. Requirements include 3+ years in renewals/account management/commercial SaaS, success mitigating churn in complex enterprise environments, strong negotiation with intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a resilient can-do attitude. Perks include a competitive equity package, corporate pension, office snacks, wellbeing and WFH equipment allowances, annual learning and development allowance, travel allowance, and a role within a globally diverse team; Miro also emphasizes belonging and collaboration, with a Recruitment Privacy Policy governing applicant data.

Miro's Advisory Services team, part of Professional Services, provides strategic guidance to Enterprise customers focused on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you will support teams in adopting Miro by demonstrating best practices and real-world applications, align its value with IT and business goals, and facilitate workshops to improve collaboration and governance. You will lead assessments of team workflows, develop simple prototypes, coach on Agile ways of working, and identify barriers to collaboration to drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting or change/Agile fields, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design and Agile tools such as Miro. Benefits include a competitive equity package, wellbeing and development allowances, and the opportunity to work with a globally diverse team in a culture that values belonging, collaboration, and innovation.

Miro’s Source-to-Pay (S2P) Team is a collaborative, fast-paced group that manages spend, mitigates third-party risk, and provides world-class support across Sourcing, Procurement, AP, and T&E, acting as the strategic bridge between business needs and the global supplier network. The role is a strategic Category Manager who partners with IT, Marketing, Travel, and Professional Services to lead the full sourcing lifecycle, build a scalable supplier ecosystem, and drive value through masterful negotiations. Key responsibilities include developing category strategies, leading end-to-end RFPs, building strategic partnerships with internal stakeholders, negotiating complex terms and SLAs, driving continuous improvement, and coordinating with Legal, Security, Finance, and other pillars across time zones to keep processes compliant and aligned. Requirements include proven category management experience in IT/Marketing/Professional Services, strong negotiation and supplier relationship skills, an analytical, data-driven mindset, excellent communication, and adaptability to a fast-paced, multi-time-zone environment. Perks cover 401(k) matching, competitive equity, comprehensive health benefits, fertility/family-forming benefits, flexible time off, wellbeing and learning allowances, and charitable donation matching, all within Miro’s global, diverse, and inclusive culture that emphasizes belonging and privacy in recruitment.

The Renewals organization at Miro is globally distributed and handles all subscription renewals, and it is seeking a Renewals Manager to own the renewal journey with its most valued customers in the DACH region. The role entails end-to-end ownership of renewals for Enterprise and Mid-Market clients in DACH, collaborating with Account Executives and Customer Success, maintaining 120-day forecasts and data hygiene, and simplifying renewal processes for high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex enterprise settings, strong negotiation and intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter. Benefits encompass a competitive equity package, corporate pension, office snacks, wellbeing and WFH equipment allowances, an annual learning and development budget, a travel allowance, and the chance to work within a globally diverse team. About Miro: a visual workspace for distributed teams, founded in 2011 with over 1,600 employees across 13 hubs, a culture centered on collaboration, belonging, and inclusion, and a Recruitment Privacy Policy governing applicant data.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value. The role involves helping teams adopt Miro, partnering with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, facilitating workshops, creating prototypes, and recommending ways to streamline tool usage and Agile integration. You’ll lead workshops to improve collaboration, assess workflows for productivity and alignment, guide scalable governance changes, develop prototypes, coach on Agile practices, and identify barriers to teamwork with measurable improvements. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise environments, strong facilitation, ability to drive tool adoption, and familiarity with Human-Centered Design, governance frameworks, Agile methodologies, and Miro, plus excellent communication and adaptability. Benefits include a competitive equity package, office perks, wellbeing and learning allowances, and the opportunity to work in a globally diverse team, all within a culture that emphasizes belonging, inclusion, and Miro’s mission to empower teams, with a Recruitment Privacy Policy noted.

Miro’s Source-to-Pay (S2P) team is a collaborative group focused on managing spend, mitigating third-party risk, and providing world-class support across Sourcing, Procurement, Accounts Payable, and T&E functions, acting as the strategic bridge between business needs and Miro’s global supplier network. The Category Manager role is strategic and results-oriented, partnering with internal business units—IT, Marketing, Travel, and Professional Services—to lead the full sourcing lifecycle, drive high-impact negotiations, and build a scalable supplier ecosystem. Responsibilities include driving category strategy for IT/Marketing/Travel/Professional Services, managing end-to-end sourcing (RFP through contract), building trusted partnerships, negotiating terms and SLAs, and collaborating with Legal, Security, Finance, and other pillars for process alignment and compliance. Requirements include proven category-management experience in relevant areas, a track record of successful negotiations and supplier relationships, an analytical mindset with data-driven decision-making, exceptional communication skills, and adaptability across fast-paced environments and time zones. Benefits and culture include competitive compensation with 401k matching and equity, comprehensive health benefits, family and wellbeing programs, flexible time off, learning allowances, and charitable donation matches, all within a company that emphasizes belonging, collaboration, diversity, and the mission to empower teams to create the next big thing.

The Renewals organization at Miro is a globally distributed, diverse team responsible for managing all subscription renewals and is seeking a Renewals Manager to own the renewal journey for Enterprise and Mid-Market customers in the DACH region. You will drive the end-to-end renewal process from initiation to close, act as a T-shaped partner with Account Executives and Customer Success to identify expansion opportunities, and maintain accurate 120-day forecasts with high data hygiene while simplifying renewal processes for speed. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex multi-stakeholder environments; strong negotiation skills and intellectual honesty; fluency in German and English; and experience managing 50+ accounts per quarter with a resilient, fast-paced mindset. What’s in it for you includes a competitive equity package, corporate pension, office perks, wellbeing and WFH allowances, a learning budget, travel allowance, and the chance to work with a globally diverse team. About Miro: a visual workspace enabling distributed teams to collaborate, with 1,600+ employees in 13 hubs, a strong emphasis on belonging, diversity and inclusion, and a Recruitment Privacy Policy for applicants.

Miro’s Advisory Services team within Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing governance models, and facilitating workshops to improve collaboration and innovation. You’ll develop prototypes to showcase Miro’s capabilities, guide Agile integration, and coach teams on workflows and change initiatives that yield measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar fields, hands-on experience with enterprise teams or fast-moving environments, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, and Agile tools like Miro. Benefits include a competitive equity package, office perks, wellbeing and learning allowances, a globally diverse team, and alignment with Miro’s mission and recruitment privacy policy.

Miro’s Source-to-Pay (S2P) Team is a collaborative group focused on spend management, third-party risk mitigation, and world-class support across Sourcing, Procurement, AP, and T&E, acting as the strategic bridge between business needs and a global supplier network to fuel innovation while upholding quality and compliance. They are seeking a strategic Category Manager to partner with IT, Marketing, and Professional Services, lead high-impact negotiations, and build a scalable supplier ecosystem to support Miro’s rapid growth. You’ll drive category strategy for IT, Marketing, Travel, and Professional Services; manage end-to-end sourcing (RFP to contract); build trusted partnerships with internal stakeholders; master negotiations including terms and SLAs; and collaborate with Legal, Security, Finance, and other pillars across time zones to keep processes seamless and compliant. Required are Sourcing expertise in category management for IT/Marketing/Professional Services; proven negotiation skills; an analytical mindset to identify savings; excellent verbal and written communication; and adaptability across fast-paced, multi-time-zone environments. Benefits include 401k matching and competitive equity, comprehensive health benefits, fertility and family-forming support, flexible time off, wellbeing and equipment allowances, a learning budget, and charitable donation matches, while Miro—a visual workspace with over 100 million users and 1,600 employees in 13 hubs—emphasizes diversity, inclusion, collaboration, and belonging with a Recruitment Privacy policy in place.

The Renewals organization at Miro is a globally distributed team responsible for managing all subscription renewals and is seeking a Renewals Manager to own relationships with their most valued customers. The role focuses on owning the renewal journey for existing customers in the DACH region, acting as the primary contact for Enterprise and Mid-Market and driving the end-to-end process from initiation to close. Key responsibilities include owning the renewal journey for Enterprise and Mid-Market in DACH, collaborating cross-functionally to identify expansion opportunities, maintaining accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplifying renewal processes to maintain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex enterprise environments; strong negotiation skills and intellectual honesty; fluency in German and English; experience managing a large book of business (50+ accounts per quarter); and a can-do, resilient mindset for a fast-paced environment. Miro offers a competitive equity package, pension, office perks, wellbeing and learning allowances, travel support, and the chance to work with a globally diverse team, while emphasizing its mission to empower teams, collaboration, inclusion, and a Recruitment Privacy Policy.

The Advisory Services team at Miro, within Professional Services, provides strategic guidance to Enterprise customers focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders to align with goals, conducting assessments, designing and implementing change initiatives, establishing governance, facilitating use-case workshops, and developing prototypes to inspire innovation. You will lead workshops to improve collaboration, assess and optimize team workflows, guide change programs that support scalable governance, connect Miro’s value to organizational objectives, and coach on Agile practices to streamline ways of working. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, hands-on experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance, Agile methodologies and Miro or similar tools, and excellent communication with adaptability. About Miro: a visual workspace enabling distributed teams to innovate, with a global presence and a culture of belonging and collaboration, offering a competitive equity package plus wellbeing and learning allowances, while recruitment data is handled in accordance with the Recruitment Privacy Policy.

Miro’s Source-to-Pay (S2P) Team is a collaborative, fast-moving group that manages spend, mitigates third-party risk, and delivers world-class support across sourcing, procurement, AP, and T&E. The role is a strategic Category Manager who partners with IT, Marketing, and Professional Services to navigate the full sourcing lifecycle and build a scalable supplier ecosystem. Responsibilities include developing category strategies for IT, Marketing, Travel, and Professional Services; leading end-to-end RFPs; building strategic partnerships; negotiating complex terms and SLAs; and driving continuous, data-driven improvements with cross-functional teams. Required skills include proven category management experience in IT/Marketing/Professional Services, strong negotiation and supplier-management abilities, an analytical mindset, excellent communication, and adaptability to a fast-paced, multi-time-zone environment. Miro offers benefits such as 401k matching, competitive equity, health plans, fertility and family-forming benefits, flexible time off, wellbeing and WFH equipment allowances, and charitable donation matching, all within a culture that values diversity, belonging, and an applicant privacy policy.

The Renewals organization at Miro is a globally distributed team responsible for all subscription renewals (direct and through partners) and seeks to add members who prioritize collaborative, customer-centric initiatives. The Renewals Manager role in the DACH region owns the end-to-end renewal journey for Enterprise and Mid-Market clients, serving as the primary contact to drive renewals from initiation to close and collaborating with Account Executives and Customer Success to identify expansion opportunities. Responsibilities include maintaining 120-day forecasts, ensuring high data hygiene in CRM, and ruthlessly simplifying renewal processes to sustain high-velocity execution, all while adopting a cross-functional, T-shaped approach. Requirements are 3+ years in renewals, account management, or commercial SaaS, proven churn mitigation in complex multi-stakeholder environments, strong negotiation and intellectual honesty, fluency in German and English, managing 50+ accounts per quarter, and a resilient, can-do attitude for fast-paced work. Perks and context include a competitive equity package, pension, office refreshments, wellbeing and learning allowances, travel allowance, and the opportunity to join a globally diverse team; the company highlights its mission to empower teams, its collaborative culture, and commitment to belonging and inclusion, with a Recruitment Privacy Policy in place.

Miro’s Advisory Services team within Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, aligning with IT and business goals, conducting assessments, facilitating workshops, guiding change initiatives and governance design, prototyping, and coaching on Agile. You’ll lead collaboration-enhancing workshops, assess workflows, connect Miro’s value to organizational goals, enable scalable governance, develop prototypes, and inspire innovation. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, strong facilitation, experience with enterprise teams, familiarity with Human-Centered Design and governance, and experience with Agile and Miro or similar tools. Perks include competitive equity, office meals, wellbeing benefits, a learning budget, and a globally diverse team, with Miro emphasizing belonging and inclusion and noting Recruitment Privacy Policy for applicants.

Miro’s Source-to-Pay (S2P) Team is a collaborative, fast-paced group that manages spend, mitigates third-party risk, and supports Sourcing, Procurement, Accounts Payable, and T&E across the organization. They act as the strategic bridge between business needs and a global supplier network, building partnerships that fuel innovation. The company seeks a strategic Category Manager to partner with IT, Marketing, Travel, and Professional Services, leading end-to-end sourcing and high-impact negotiations to scale Miro’s supplier ecosystem. Key responsibilities include developing category strategies, managing the full RFP process through contract execution, building trusted internal partnerships, negotiating complex terms and SLAs, and driving continuous improvement with data-driven processes. Candidates should have proven category management experience in IT, Marketing, or Professional Services, strong negotiation and analytical skills, excellent communication, and the ability to work across multiple time zones, with benefits like 401k match, equity, health coverage, fertility benefits, flexible time off, and learning allowances within Miro’s inclusive culture.

The Renewals organization at Miro is globally distributed and manages all subscription renewals, and the team is looking to add someone to own relationships with its most valued customers. The Renewals Manager will own the end-to-end renewal journey for Enterprise and Mid-Market clients in the DACH region, collaborate with Account Executives and Customer Success, maintain 120-day forecasts and CRM data hygiene, and simplify renewal processes to maintain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex enterprise environments; strong negotiation skills and intellectual honesty; fluency in German and English; experience managing 50+ accounts per quarter; and a resilient, can-do attitude. Perks include a competitive equity package, corporate pension, lunch/snacks in the office, wellbeing and WFH equipment allowance, an annual learning and development budget, travel allowance, and the chance to work in a globally diverse team. About Miro: a visual workspace platform used by over 100 million users and 250,000 companies, with 1,600+ employees in 13 hubs, emphasizing collaboration, inclusion, and a mission to empower teams to create the next big thing, with a Recruitment Privacy Policy governing applicant data.

Miro’s Advisory Services, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role you’ll support teams in adopting Miro by demonstrating best practices, conducting assessments, guiding change initiatives, designing governance models, and facilitating workshops to explore use cases and improve collaboration. You’ll lead simple prototypes to showcase Miro’s capabilities, coach teams on Agile ways of working, align Miro’s value with organizational goals, and identify barriers to teamwork to drive measurable improvements. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, and Miro or similar tools. Perks include a competitive equity package, lunch, snacks and drinks provided in the office, a wellbeing benefit and WFH equipment allowance, an annual learning and development allowance, and the opportunity to work with a globally diverse team, all aligned with Miro’s mission to empower teams and foster belonging.

Miro’s Source-to-Pay Team is a collaborative, fast-paced group that manages spend, mitigates third-party risk, and supports Sourcing, Procurement, AP, and T&E across the organization, acting as the strategic bridge between business needs and a global supplier network. The Category Manager role is strategic and results-oriented, serving as the go-to partner for IT, Marketing, Travel, and Professional Services to guide the full sourcing lifecycle and build a scalable supplier ecosystem for Miro’s rapid growth. Key responsibilities include developing category strategies, leading end-to-end RFP processes, building strategic internal partnerships, negotiating complex terms and SLAs, and driving continuous, data-driven improvements across cross-functional teams. Requirements include proven category management experience in IT, Marketing, or Professional Services, strong negotiation and supplier-relationship skills, analytical and communication abilities, and the flexibility to operate across multiple time zones. Benefits include 401k matching, competitive equity, comprehensive health plans, fertility and family benefits, flexible time off, learning and development allowances, charitable donation matches, and a culture focused on belonging, collaboration, and diversity.

The Renewals organization at Miro is a globally distributed team responsible for managing all subscription renewals, aiming to own relationships with valued customers and foster collaboration. The Renewals Manager will own the renewal journey for existing customers in the DACH region, driving end-to-end processes from initiation to close to achieve high retention for Enterprise and Mid-Market clients. Responsibilities include acting as a T-shaped partner with Account Executives and Customer Success, identifying expansion opportunities, maintaining 120-day forecasts and CRM data integrity, and ruthlessly simplifying renewal processes to maintain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven success mitigating churn in complex multi-stakeholder environments, strong negotiation skills and intellectual honesty, fluency in German and English, and managing 50+ accounts per quarter with a can-do, resilient attitude. Perks and culture include a competitive equity package, pension, snacks and well-being/remote-work allowances, an annual learning budget, travel support, and the opportunity to work in a globally diverse, inclusive team, with Miro emphasizing belonging and collaboration and operating under a Recruitment Privacy Policy.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, facilitating workshops, developing simple prototypes, and offering Agile guidance to improve collaboration. You’ll lead workshops, assess team workflows, connect Miro’s value to organizational goals, guide change initiatives, coach Agile practices, and identify barriers to drive measurable improvements in teamwork and productivity. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design or governance frameworks, and experience with Agile methodologies and tools such as Miro. Benefits include a competitive equity package, office snacks and wellbeing allowances, an annual learning and development fund, and the opportunity to work with a globally diverse team, under a company commitment to belonging and inclusion, with the Recruitment Privacy Policy available.

Miro’s Source-to-Pay (S2P) Team is a collaborative, fast-paced group focused on managing spend, mitigating third-party risk, and providing world-class support across Sourcing, Procurement, AP, and T&E, built on continuous learning and a culture of empathy and growth. The role is a strategic Category Manager who partners with IT, Marketing, Travel, and Professional Services to guide the full sourcing lifecycle and build a supplier ecosystem that scales with Miro’s rapid growth. Responsibilities include developing category strategies, leading end-to-end RFP processes, building trusted internal partnerships, mastering negotiations and SLAs, and driving data-driven continuous improvement across cross-functional teams with Legal, Security, and Finance. You’ll need proven category management experience in IT, Marketing, or Professional Services, strong negotiation and supplier relationship skills, an analytical mindset, exceptional communication, and the ability to manage multiple priorities across time zones in a fast-paced environment. Miro offers competitive benefits and compensation (including 401k matching and equity), comprehensive health coverage, wellbeing and WFH equipment support, learning allowances, charitable donation matching, and a diversity- and inclusion-focused culture with a Recruitment Privacy Policy governing applicants.

The Renewals org at Miro is a globally distributed, diverse team that handles all subscription renewals (direct and via partners) and wants you to join to own relationships with our most valued customers. The Renewals Manager will own the renewal journey for existing customers in the DACH region, acting as the primary point of contact for Enterprise and Mid-Market clients and driving the end-to-end process from initiation to close, while collaborating with Account Executives and Customer Success to identify expansion opportunities. You’ll maintain accurate 120-day forecasts and high CRM data hygiene, ruthlessly simplify renewal processes to sustain high-velocity execution, and function as a “T‑Shaped” partner thinking beyond your own role for the customer’s and Miro’s best outcomes. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex, multi-stakeholder enterprise environments; strong negotiation and intellectual honesty; fluent German and English; managing a large book (50+ accounts per quarter); and a resilient, can-do attitude in a fast-paced environment. Perks include a competitive equity package, corporate pension, office snacks and wellbeing/equipment allowances, annual learning budget, travel allowance, and the chance to work with a globally diverse team; Miro emphasizes belonging and inclusion and invites applicants who share its mission to empower teams, with recruitment data handled according to its Recruitment Privacy Policy.

Miro's Advisory Services within Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate business value. The role involves supporting adoption by demonstrating best practices, partnering with IT and stakeholders, conducting assessments, designing change initiatives and governance, and facilitating use-case workshops. It also includes developing simple prototypes, guiding Agile adoption, coaching teams, and identifying barriers to teamwork to drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance, and experience with Agile methods and tools like Miro. Benefits include competitive equity, office perks, wellbeing and learning allowances, and a culture that emphasizes belonging and inclusion as Miro aims to empower teams to create the next big thing globally.

Miro's Source-to-Pay (S2P) Team is a collaborative, fast-moving group focused on managing spend, mitigating third-party risk, and delivering world-class support across Sourcing, Procurement, Accounts Payable, and T&E. Within S2P, the Sourcing team acts as the strategic bridge between business needs and a global supplier network, building partnerships that fuel Miro's innovation and empower teams to create the next big thing. The Category Manager role is a strategic partner to IT, Marketing, Travel, and Professional Services, leading end-to-end sourcing, high-impact negotiations, and a supplier ecosystem that scales with Miro’s growth. Responsibilities include developing category strategies for IT/Marketing/Travel/Professional Services, managing the full RFP cycle, building trusted partnerships, negotiating complex terms and SLAs, and driving cross-functional process improvements with Legal, Security, Finance, and other stakeholders across time zones. Requirements include proven category management experience in IT/Marketing/Professional Services, strong negotiation and supplier management skills, an analytical, data-driven mindset, excellent communication, and adaptability to a fast-paced, multi-time-zone environment; the role offers benefits such as 401k match and equity, comprehensive health plans, fertility and family benefits, flexible time off, wellbeing and learning allowances, and a commitment to diversity and belonging at Miro.

The Renewals team at Miro is a globally distributed group responsible for all subscription renewals, and they’re looking for someone to own relationships with their most valued customers. The Renewals Manager will own the end-to-end renewal journey for Enterprise and Mid-Market clients in the DACH region, collaborating with Account Executives and Customer Success to identify expansion opportunities and maintain accurate 120-day forecasts. Requirements include 3+ years in renewals or SaaS, proven churn mitigation in complex enterprise environments, strong negotiation skills and bilingual fluency in German and English, plus managing 50+ accounts per quarter and a resilient “can-do” attitude. Perks include a competitive equity package, corporate pension, office snacks, wellbeing and learning allowances, travel support, and opportunities in a globally diverse team. About Miro: a visual collaboration platform serving 100M+ users and 250,000 companies, with a mission to empower teams to create the next big thing, a culture focused on collaboration, belonging, inclusion, and privacy in recruitment.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value from Miro. In this role, you’ll help teams adopt Miro by demonstrating best practices, aligning value with IT and business goals, conducting assessments and recommendations, designing change initiatives and governance models, facilitating workshops, developing prototypes, and coaching Agile adoption. Responsibilities include leading workshops to improve collaboration, assessing workflows, connecting Miro’s value to organizational goals, guiding scalable change initiatives, creating prototypes, and identifying barriers to drive measurable improvements. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, Agile, or related fields; hands-on experience with enterprise teams; strong facilitation and communication skills; familiarity with Human-Centered Design, governance frameworks, collaboration tools; and experience with Agile methodologies and Miro or similar platforms. Perks include a competitive equity package, office meals, wellbeing and WFH equipment allowance, a learning and development stipend, and the chance to work on a globally diverse team, all while Miro emphasizes belonging, inclusion, and empowering teams to create the next big thing.

Miro’s Source-to-Pay (S2P) Team is a collaborative, fast-moving group that manages spend, mitigates third-party risk, and provides world-class support across Sourcing, Procurement, AP, and T&E, underpinned by continuous learning, development, empathy, and growth. Within S2P, the Sourcing team acts as the strategic bridge between Miro’s business needs and a global supplier network, building partnerships that fuel innovation while ensuring quality and compliance. The Role is a strategic Category Manager who partners with IT, Marketing, Travel, and Professional Services to own the full sourcing lifecycle, lead high-impact negotiations, and build a scalable supplier ecosystem. Requirements include proven category management in IT/Marketing/Professional Services, strong negotiation and relationship-management skills, an analytical mindset, excellent communication, and adaptability across time zones. The package includes 401k matching with equity, comprehensive health benefits, family and wellbeing benefits, flexible time off, a learning allowance, charitable donation matches, and a culture of belonging, diversity, and inclusion, with a Recruitment Privacy Policy in place.

Zendesk is seeking a Staff Software Engineer to serve as the technical leader for the team, defining architecture, execution strategy, and a long-term roadmap to build a feature-rich system for onboarding, adoption, and management of Zendesk products and for enabling internal integrations. The role involves independently driving system design, development, testing, and deployment of high-quality software, architecting scalable and secure solutions across multiple teams, making high-impact technical decisions, and evolving the architecture and data platform for performance. It emphasizes collaboration with product managers, designers, and engineering leaders, proactive issue mitigation, building reusable components, participating in code reviews, and owning end-to-end delivery with high quality, reliability, and performance. Required qualifications include 12+ years in frontend software engineering for enterprise SaaS, 10+ years with JavaScript/TypeScript and React/Redux, experience with Cypress/Jest/RTL, deep REST API and data-layer experience, multi-tenant SaaS architecture, autonomous leadership, and strong communication skills. The position is described as hybrid with in-office requirements and is noted as Pune-based, though the posting also mentions eligibility restricting hires to candidates located in Karnataka or Maharashtra, along with Zendesk’s commitment to diversity, inclusion, accommodations, and AI-based screening.

Zendesk is hiring a frontend engineer for a Pune-based role with a hybrid arrangement that requires at least 3 days in the office, offering the chance to work with a globally dispersed engineering team on Zendesk’s customer-facing products. Daily responsibilities include collaborating with engineers and product management, applying end-to-end development practices, participating in code reviews, documentation, testing, CI, and delivering reliable, scalable solutions. They seek 8+ years of frontend experience with a UX mindset and strong knowledge in Session Management, ORM, caching, JavaScript, CSS/HTML, CSS-in-JS, JSON, REST APIs, and building complex React SPAs, plus familiarity with AI tools like GitHub Copilot and ChatGPT. Bonus skills include CI/CD tools, Ruby/Java, MySQL, AWS (Aurora RDS), Datadog, instrumentation frameworks like Segment or Pendo, and JavaScript build tooling (Webpack/Node.js); candidates must be located in Karnataka or Maharashtra. Zendesk emphasizes hybrid collaboration, inclusion, and equal opportunity, notes that AI may be used in screening, and offers accommodations for applicants with disabilities.

The Senior Solutions Consultant at Zendesk leads the design and delivery of AI-powered CX and ES solutions for top brands, acting as a trusted advisor across Sales, Product, Engineering, and Customer Success to turn ambitious goals into measurable results. You’ll perform technical and business discovery, architect AI-driven CX/ES solutions, own the end-to-end technical engagement from qualification to pilots, and design secure, scalable integrations using Zendesk APIs, middleware, and cloud platforms. You’ll collaborate across teams to influence the product roadmap and go-to-market strategy, and use Zendesk analytics and AI metrics to demonstrate ROI and drive continuous improvement while championing AI adoption with Customer Success. Qualifications include 5+ years of presales or solutions consulting in SaaS/CX or enterprise software, strong knowledge of web/scripting technologies and architectures, experience delivering pilots/POCs, deep understanding of AI technologies and their CX applications, domain expertise in CCaaS or related areas, plus strong storytelling and communication skills and a relevant degree, with travel as needed. Zendesk promotes a hybrid, inclusive culture and is an equal opportunity employer, with commitments to global diversity and accommodations for applicants with disabilities, and notes that AI may be used in screening during hiring.

Zendesk is seeking a proven Enterprise Account Executive to join its Bay Area sales team to grow enterprise business and expand Zendesk’s AI-powered CX solutions within high-value accounts. The role focuses on driving top-line revenue, identifying opportunities to expand AI and automation adoption, cross-selling and upselling, and managing key relationships to ensure satisfaction, retention, and long-term partnerships. Key responsibilities include building quarterly territory and account plans, using data insights and adoption analytics to prospect and grow, leading multi-stakeholder sales cycles with proofs of concept, and collaborating with Customer Success, Solutions Engineering, and Product teams to deliver value. Requirements include 8+ years of cloud/software B2B sales or solution engineering experience, a track record of enterprise deal success and executive engagement, ability to travel across the Bay Area, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus a BA/BS degree. Compensation ranges from $340k to $510k OTE (base/commission 50/50) with potential bonuses, and Zendesk highlights a hybrid work model along with equal opportunity, diversity and inclusion, and accommodations for applicants.

Zendesk is hiring frontend engineers to build AI-powered customer experience interfaces used by millions of users, working with engineers, ML scientists, and designers and contributing to Zendesk Garden and frontend design practices. The role focuses on building responsive, accessible UIs with React and TypeScript, delivering intuitive AI-powered features, resolving production issues, and championing code quality, testing, and developer experience, while mentoring others. Requirements include at least four years of modern web app experience, proficiency in TypeScript/React, experience with state management (Redux or similar), solid web fundamentals, interest in AI/ML interfaces, accessibility and performance focus, and a testing background is a plus with a self-driven approach. Tech stack includes React/TypeScript, Redux/Redux Saga, React Query, styled-components, Zendesk Garden, Jest/RTL/Cypress for testing, with services on AWS/Kubernetes/Docker and logging/monitoring via Datadog and Sentry. Benefits include ownership and impact on millions, opportunities to learn and specialize (e.g., accessibility, performance, design systems), flexible hybrid work with offices in Lisbon and Krakow, and a commitment to diversity, equal opportunity, and accommodations.

Zendesk is hiring Digital Inside Sales Specialists to be at the forefront of customer experience, becoming product experts and guiding both new and existing customers through the buying process as part of a new, fast-growing team with in-person training and a transition to a hybrid schedule. The role involves handling high volumes of inbound leads and existing customers via chat and email, resolving inquiries to boost online conversions, conducting discovery calls and demos, and meeting or exceeding SLAs, KPIs, and a shared revenue target while growing the pipeline. Candidates should have 2+ years of sales experience (software/SaaS preferred), fluent English plus Dutch, German, Arabic, or French, the ability to work with a global client base, strong organizational skills, and availability to work 3 days a week in the Lisbon office. The position offers a hybrid work arrangement with onsite days determined by the hiring manager, combining collaboration with remote flexibility. Zendesk emphasizes equal opportunity, DEI, and AI-assisted screening, and provides accommodations for applicants with disabilities.

Zendesk is hiring an Enterprise Account Executive to grow its enterprise SaaS customer base by building relationships, expanding partnerships, and introducing innovative solutions. Responsibilities include driving top-line revenue from new enterprise customers, cross-selling to existing accounts, nurturing C-level relationships for retention and strategic growth, using data and adoption insights to improve prospecting and expansion, creating quarterly territory plans, and leading complex, multi-month sales cycles with proof-of-concept stages. Qualifications require a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of meeting or exceeding targets, experience selling to VP/C-level executives, excellent presentation/negotiation skills, familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, and willingness to travel. Zendesk emphasizes its mission to deliver calm, human-centered customer service, supports a hybrid working model, and is committed to diversity, equity, and inclusion as an equal opportunity employer with accommodations for disabilities. The company also notes that AI may be used to screen applications and provides resources for accommodations and information on EEO rights.

Zendesk is hiring a Manager, Technical Account Management for the North America region, based in Austin, TX (hybrid) or Florida (fully flexible). In this role, you’ll lead the East NorAm Technical Account Managers, shape the team, collaborate with Sales, and drive delivery excellence to maximize value from Zendesk products for strategic enterprise customers. Responsibilities span People Management (defining objectives and coaching), Program Management (overall engagements, staffing, stakeholder relationships, executive value conversations), and Technical Leadership (aligning solutions with customer priorities and driving digital transformation). Required qualifications include a bachelor’s degree in computer science or related field, 3+ years managing post-sales teams, 10+ years in technical consulting or other customer-facing SaaS roles, experience delivering complex solutions in North America, and willingness to travel ~10%. The US base salary range is $132,000–$198,000, with potential bonuses or incentives; Zendesk emphasizes equal opportunity and diversity, AI-screening practices, accommodations, and flexible/hybrid work arrangements.

Figma is expanding its Production Engineering team to ensure end-to-end reliability, durability, scalability, and performance of its products, enabling teams to brainstorm, prototype, translate designs into code, and iterate with AI from anywhere in the world. The role is full-time, US-based (remote in the US or at a US hub), seeking a generalist with 5+ years of software engineering experience operating infrastructure at scale and a strong foundation in distributed systems and cloud platforms (AWS/Azure/GCP). Responsibilities include defining standard reliability goals, improving telemetry, building tools to address operational challenges, debugging production issues, participating in design and production reviews, planning infrastructure growth, and operating AWS infrastructure. Figma emphasizes a collaborative, inclusive culture with a growth mindset, prioritizes operational security and software quality, and encourages applicants even if their past experience isn’t an exact match; accommodations are available for applicants with disabilities. Compensation includes an annual base salary range of $149,000–$350,000 plus equity and a broad benefits package, pay for remote roles localized by location, and processes like camera-on during video interviews and in-person onboarding to complete the hiring process.

Figma is expanding its team to make design accessible, offering a platform for brainstorming, prototyping, translating designs into code, and real-time collaboration—also leveraging AI to help teams iterate from anywhere in the world. The Production Engineering team aims to ensure end-to-end reliability, durability, scalability, and performance, and is seeking a generalist with strong CS fundamentals to scale initiatives and help product teams rapidly deliver features, in a full-time role either remote in the US or from a US hub. Responsibilities include defining reliability goals with engineering, improving telemetry and tooling to address operational challenges, debugging production issues across the stack, participating in design and production reviews, planning infrastructure growth, and operating AWS infrastructure. Requirements include 5+ years of software engineering experience operating infrastructure at scale, strong CS fundamentals with distributed systems experience, and experience managing infrastructure in AWS, Azure, or GCP, plus a track record of diagnosing complex systems; extras include excellent problem solving and communication, bias for action, impact orientation, care for software quality, and a balance between pragmatism and ambition. Figma offers equity and a comprehensive benefits package, a salary range of $149,000–$350,000 with remote-localized pay, equal opportunity and accommodation policies, camera-on interview requirements, in-person onboarding, and encouragement to apply even if past experience doesn’t align perfectly, reflecting their Grow as you go philosophy.

Figma is growing its team to make design accessible and to help teams collaborate from idea to product, including AI-assisted workflows. The role is an Operations Program Manager in Product Support, an individual contributor position focused on enabling scale and delivering meaningful outcomes in a fast-moving, product-led organization. You’ll own complex cross-functional programs end-to-end, partnering with Engineering, Product, Data, and Support to deliver tooling, workflows, and process improvements, while defining scope, milestones, risks, and rollout plans. Requirements include a proven ability to lead complex programs, experience with Customer or Product Support, comfort working across operational and technical problem spaces, strong communication, and an ownership mindset; experience with tooling or multi-language support is a plus. The role offers a base salary range of $122k–$178k (with remote roles localized by location), equity and benefits, and Figma is an equal-opportunity employer that provides accommodations and requires cameras on during video interviews with in-person onboarding.

Figma is hiring an Operations Program Manager for Product Support to lead cross-functional programs that scale support operations, tooling, and processes, improving both the specialist and customer experience as the company grows. The role owns initiatives end-to-end—from problem definition through rollout and iteration—and partners with Engineering, Product, Data, and Support teams to deliver tooling, workflows, and process improvements while defining scope, metrics, milestones, risks, and operating rhythms. You will surface insights from support data and customer feedback to inform prioritization, support change management for new tools, and clearly communicate progress, tradeoffs, and decisions to stakeholders and leadership. Ideal candidates have proven experience leading complex programs as a Program Manager or similar, with the ability to work across Customer/ Product Support and technical teams, plus strong communication and ownership; nice-to-haves include experience with support tooling, global support, or analytics. The position offers a base salary range of $122,000–$178,000 (SF/NY hubs) with remote pay localized by location, equity and a comprehensive benefits package; Figma values diversity, provides accommodations, and requires cameras-on during video interviews with in-person onboarding, while encouraging applicants to apply even if their past experience doesn't align perfectly.

Figma is expanding its team and the International Tax Manager role will shape global tax strategy and compliance as the company scales internationally, with options to work from US hubs or remotely in the US. The position’s responsibilities include leading US international tax planning (M&A, cross-border investments, new jurisdictions, OECD Pillar Two readiness), owning ASC 740 provisions (GILTI, Subpart F, foreign tax credits) and the international components of quarterly and annual tax reporting, and managing intercompany transactions and transfer pricing with external advisors. It also involves monitoring global tax legislation, supporting repatriation and other international tax initiatives, and serving as a technical resource for audits and cross-functional tax matters. Requirements include 6+ years of US international tax experience (Big 4 and/or in-house) with experience applying ASC 740 and related rules; there is a preference for OECD Pillar Two experience, SaaS/tech or high-growth context, public company exposure, and advanced degrees or licenses. Figma offers equity and a comprehensive benefits package, a base salary range of $122,000–$260,000 (with remote-pay localization by location), and a commitment to diversity and accessibility, along with reminders about camera-on interviews, in-person onboarding, and processing of applicant data under the Candidate Privacy Notice.

Figma is growing its team and seeks an International Tax Manager to shape the company’s global tax strategy and compliance as it expands internationally. The role leads U.S. international tax planning and structuring (including M&A, cross-border investments, and new jurisdictions), manages ASC 740 provisions (GILTI, Subpart F, foreign tax credits) and oversees related quarterly/annual reporting, and governs intercompany transactions and transfer pricing. You’ll monitor global tax legislation, model potential impacts for finance leadership, support tax-efficient repatriation and other international planning, and serve as a technical resource for audits and cross-functional tax matters. Requirements include 6+ years of U.S. international tax experience (Big 4 and/or in-house), experience applying ASC 740 and related international rules, and experience preparing or reviewing Forms 5471, 8858, 8991–8993, and 1118; preferred extras include OECD Pillar Two modeling/implementation experience, SaaS/tech or high-growth background, and public company experience or advanced degree/license. The compensation package includes a base salary range of $122,000–$260,000, equity and benefits, remote-work localization options, and inclusive policies with accommodations; onboarding may be in person and interviews require cameras to be kept on.

Figma is expanding its Product Support Operations and Strategy team to leverage AI in order to scale customer support and enable real-time collaboration from anywhere in the world. The Automations & AI Specialist will design and implement AI-powered support solutions (including chatbots and internal tooling), optimize Zendesk workflows, and drive automation across systems using data, experimentation, and cross-team collaboration. Requirements include 3+ years of experience implementing AI, automation, or support tooling in a customer or product support environment, hands-on experience with AI-powered tools and Zendesk, strong analytical skills, and excellent communication for working with multiple stakeholders. Nice-to-have items include experience with Sprinklr, Gainsight, Salesforce, or similar platforms; familiarity with agent assist or other AI-driven tooling; a background in Support Operations or UX; and skills in experimentation, SQL, BI tools, or programming. The role offers equity, a base salary range of $102k–$215k with remote-location pay adjustments, comprehensive benefits, a commitment to diversity and accommodations, and notes that interviews require cameras on and onboarding is in person.

Figma is hiring an Automations & AI Specialist on the Product Support Operations and Strategy team to leverage AI to drive excellent customer support at scale, including optimizing the AI chatbot and building internal tools. You will design, implement, and iterate AI-powered support solutions, own AI-driven workflows across Zendesk and related tooling, analyze data to identify patterns and opportunities, collaborate with Engineering, Analytics, Programs, and Support teams, and create documentation and governance. Qualifications include 3+ years implementing AI, automation, or support tooling in a customer or product support environment, hands-on experience with AI-powered tools and Zendesk, strong data-driven problem solving, cross-functional partnering, and excellent communication. The role is full-time and can be based in US hubs or remote in the US, with a base salary range of $102,000–$215,000, equity and comprehensive benefits, and remote pay localized to 80–100% of range; location and compensation will be discussed with a recruiter. Figma emphasizes Grow as you go, equal opportunity, and accommodations for disabilities, and requires camera-on during video interviews and in-person onboarding; candidate data will be processed per Figma's Candidate Privacy Notice.

Figma is growing its team to make design accessible, and this full-time Solutions Consultant role in the commercial segment can be based in a US hub or remotely in the United States. You will paint the vision of the Figma Platform, conduct technical discovery, tailor demos, advise on deal strategy, own IT and security relationships, and collaborate with Product, Engineering, Sales, and Marketing to scale technical sales and drive customer value. Applicants should have 4+ years of professional experience, including 2+ years in presales software, with experience working with product development teams, and a strong ability to learn new technologies; the company encourages applying even if past experience isn’t a perfect match. Compensation includes a base salary range of $101,600 to $196,800 for SF/NY hubs (remote roles are localized at 80–100% of the range), plus equity and a broad benefits package that includes health, retirement, parental leave, mental health and wellness benefits, PTO, stipends, and potential sales incentives or annual bonuses. Figma is an equal opportunity employer that offers accommodations for applicants with disabilities; candidates must keep cameras on for video interviews and onboarding is in-person, with data processed per Figma’s Candidate Privacy Notice.

Figma is expanding its commercial solutions consultant team to drive regional growth by partnering with Sales, Product, and Marketing to deliver value to customers. The role includes painting the platform vision, conducting technical discovery across ideation, prototyping, design systems, and developer workflows, delivering tailored demos, and guiding deal strategy. It also involves managing IT and security relationships during deals, collaborating with Product and Engineering to quantify needs and influence the roadmap, and designing scalable technical sales efforts. Requirements include 4+ years of professional experience with at least 2 years in software presales, experience with product development teams, and a growth mindset; the position can be located at a US hub or remote in the United States. Compensation includes an annual base salary range of $101,600–$196,800 plus equity and benefits, with Figma as an equal opportunity employer offering accommodations for disabilities; candidates should expect a camera-on video interview process and in-person onboarding.

Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. The company is seeking an Enterprise Account Executive to drive sales with enterprise customers, build executive relationships, understand complex business needs, and coordinate cross-functional teams to position Figma’s products and deployments. Requirements include several years of enterprise software or SaaS sales with a 5000+ FTE enterprise book, consistent pipeline generation, and experience managing complex 6+ month sales cycles, with preferred experience selling to technical audiences and certifications in deal qualification or discovery. Compensation includes an annual base salary range of $165,000–$190,000 in SF/NY, with remote roles localized by location, plus equity, benefits, incentive pay, and an annual bonus plan, all subject to change. Figma is an equal opportunity employer that provides accommodations for disabilities, requires cameras on during video interviews, may require in-person onboarding, and processes applicant data under its Candidate Privacy Notice.

Figma is hiring an Enterprise Account Executive to drive sales and maximize revenue with enterprise customers, guiding deals from discovery to deployment across the product suite. You will build and manage a pipeline for 5,000+ FTE accounts, apply value-selling with executive sponsors, and develop strategic account plans to identify long-term expansion opportunities. The role involves managing a book of business, preventing contractions, and collaborating with cross-functional partners to move deals forward and ensure customer success, including in-person executive networking. Required qualifications include multiple years of enterprise SaaS sales to executives, consistent pipeline generation for net new business, and experience handling complex sales cycles; experience selling to technical audiences and deal qualification is a plus. Figma offers a base salary range of $165,000–$190,000 plus equity and comprehensive benefits, remote work options with location-based pay, a growth-oriented culture, and equal opportunity protections with accommodations available, encouraged to apply even if not a perfect match.

Atlassian offers flexible work options—office, remote, or hybrid—and uses virtual interviews and onboarding as part of its distributed-first approach. The company hires people in any country where it has a legal entity, supporting a global workforce. This structure gives Atlassians more control over their family, personal goals, and other priorities. In this role, you would develop and execute a strategy to drive adoption of Jira Service Management in the India market, and define a clear territorial vision with regular updates on funnel, status, resource needs, challenges, and successes. You would collaborate with cross-functional teams and partners, represent Jira Service Management at industry events, and work with partners ranging from the largest IT service providers to other professional service firms to ensure customer satisfaction and retention.

Atlassian allows employees to work from an office, home, or a combination of the two, and hires globally with virtual interviews and onboarding as part of its distributed-first approach. In this role, you’ll develop and execute a strategy to drive adoption of Jira Service Management in the India market. You’ll define a clear vision for your territory and regularly communicate on funnel, account, and territory status, resource requirements, challenges, and successes. You’ll collaborate with cross-functional teams—Enterprise Advocate, Marketing, Customer Success, and Product—to ensure customer satisfaction and retention, and you’ll represent Jira Service Management at industry events. You’ll also work closely with Atlassian’s partner management and directly with partners ranging from large IT service providers to other professional service firms of various sizes.

Lucid Software is a leader in visual collaboration with the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, serving more than 100 million users worldwide and partnering with Google, GE, and NBC Universal. The company adheres to core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, and it cultivates a diverse, respectful, and inclusive culture in a hybrid work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. The Mid-Market Account Executive role drives growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on renewals, expansion, and ongoing customer engagement, with responsibilities including closing sales, prospecting, building relationships, providing excellent customer service, forecasting, and demonstrating the value of the Lucid Suite. Requirements include 4+ years of closing experience in tech/SaaS, a hybrid work arrangement in Raleigh, NC two days per week (Tuesday and Thursday), and preferred qualifications such as Salesforce experience, software sales background, strong prospect and opportunity management, and a BA/BS.

Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork, and it supports a respectful, inclusive culture in a hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Mid-Market Account Executives will lead strategic growth for existing Lucidchart and Lucidspark customers, working after qualification to create business value, drive renewals and expansion, and maintain ongoing customer engagement across multiple personas. Responsibilities include closing business, prospecting, building relationships, creating reliable forecasts, demonstrating the Lucid Suite’s value, and promoting teamwork over ego. Requirements include 4+ years of closing experience in tech/SaaS, a hybrid work arrangement with in-office days in South Jordan, UT (Tuesdays and Thursdays), and preferred qualifications such as Salesforce experience, CRM hygiene, outbound prospecting, a BA/BS, and a #LI-DS1 designation.

SmartBear delivers a suite of visibility tools (TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr) trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The QA Engineer – ReadyAPI role involves building and shaping development practices, performing acceptance and regression testing, writing acceptance criteria, and driving test automation and performance testing. Requirements include JavaScript-based test automation experience with API tools (SoapUI/ReadyAPI or Cypress), a BDD mindset, Agile experience, risk-based testing, and non-functional testing (UI, accessibility, security, performance); familiarity with MQTT, JIRA, OAuth2, JMS, Jenkins, AWS is a plus. ReadyAPI lets teams create, manage, and execute automated functional, security, and performance tests across REST, SOAP, Kafka, and MQTT APIs, record live traffic, virtualize services, and integrate with Git, JIRA, Slack, Jenkins, and more; a free trial is available. SmartBear emphasizes an inclusive, people-first culture with opportunities for career growth, celebrates individuality, and is committed to ethical practices and equal opportunity across its global offices.

Appfire champions a remote-first, flexible work culture where employees choose where to work, balance life with flexible time off, and grow through online learning, facilitated training, leadership programs, and internal mobility. The Senior Software Engineer for the Flow data platform will design, build, and maintain secure, scalable backend systems that ingest large volumes of engineering data from third-party SaaS tools and transform it into clear insights, with production-grade HTTP APIs, all in a fully remote setting. You’ll own features end-to-end, collaborate with product, engineering, and security teams, contribute to architecture and coding standards, review code, and ensure quality, reliability, performance, and security without dedicated QA. Required skills include 5+ years in backend or full-stack SaaS, strong SQL and Python, production HTTP APIs, cloud/containerized environments, and Git; nice-to-haves include Django, React/TypeScript, Java, Postgres/Redis/AWS/Kubernetes, serverless patterns, and developer-tools experience. Appfire is a 850+ employee, remote-first company with CSR via Pledge 1%, certifications (ISO 27001/27017, SOC 2), a broad channel partner network, and a history of awards, reflecting its commitment to equal opportunity and delivering value to customers and partners.

Tempo serves 30,000+ customers, including a third of the Fortune 500, and offers an integrated suite across time tracking, capacity planning, strategic portfolio management, roadmapping, program management, and reporting. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, unifying strategic planning, portfolio prioritization, resource capacity, financial tracking, and execution data, with AI-driven planning. Responsibilities include end-to-end multi-product roadmaps, enabling better planning and decision-making, embedding AI capabilities like predictive planning and automation, and delivering connected experiences across time tracking, capacity planning, cost management, and portfolio visibility. The role emphasizes deep understanding of customer workflows, collaboration with engineering, design, and cross-functional teams, and leading insights, analytics, and predictive intelligence to support proactive delivery management. Requirements include 10+ years of product management experience (5+ years leading multi-product portfolios), experience in work management/portfolio/capacity/time tracking (Atlassian ecosystem familiarity a plus), strong communication, and a remote-first, inclusive culture with generous benefits, professional development, and opportunities for growth.

Zendesk is seeking a high-performing Senior Commercial Account Executive to join its India sales team in Mumbai or Bangalore, focusing on Technology, Retail, eCommerce, and Travel to lead sales and provide strategic direction to key customers. The role involves hunting for new opportunities, closing new accounts, maintaining existing relationships, and coordinating with solution consultants, channel partners, marketing, and business development to improve territory coverage. You should be able to articulate Zendesk’s platform vision, sell at the strategic level, build broad customer buy-in, and act as a trusted advisor while thriving in a collaborative sales team. Responsibilities include building a high-volume sales pipeline, conducting discovery calls and demos, developing relationships with prospects and accounts, demonstrating and selling value in both fast-paced and complex sales cycles, planning customer engagement, and tracking opportunities and forecasts in Salesforce. Requirements include at least 5 years of SaaS selling experience with a Bachelor's degree or equivalent, experience selling to C-level executives, a proven quota-attainment track record, strong ethics and communication skills, proficiency with Salesforce, Google Suite, and Clari, and the ability to travel up to 50% within the West region; candidates must be located in Karnataka or Maharashtra, and Zendesk supports equal opportunity, diversity, inclusion, accommodations, with AI screening as part of the process.

This is a Sales Development role in Zendesk's EMEA team intended to drive new business and serve as the start of a career in sales within a fast-growing, customer-centric culture. You’ll be a key member of the sales team, managing a busy outbound pipeline, prospecting into new and existing Zendesk accounts, and generating high-value opportunities across startups to enterprise customers. Requirements include at least 6 months in a sales-related role, passion for consultative SaaS sales, strong communication, a self-starter attitude, English and Arabic fluency, and preferably a bachelor’s or master’s degree, with hybrid work availability in Lisbon. Zendesk operates a hybrid model that combines onsite Lisbon collaboration with remote work, and positions emphasize delivering an outstanding customer experience as the brand's face. The company is an equal opportunity employer that fosters diversity and inclusion, may use AI screening, and offers accommodations for applicants with disabilities, with contacts provided for accommodations.

Zendesk is hiring for a Sales Development role in the EMEA region to drive new business and manage the sales and talent pipeline as the company grows. You will be a key member of the sales team, run a busy outbound pipeline, prospect into both cold accounts and new groups within existing Zendesk customers, generate high-value pipeline across startups to enterprise companies, and be the face of the brand with an outstanding customer experience. You must be fluent in English and Arabic, have at least six months in a sales-related role, a passion for consultative SaaS sales, strong business sense, a "can do" winner mentality and self-starter drive, excellent communication skills, and a bachelor’s or master’s degree is preferable, with availability for a Lisbon hybrid role (office + remote) and the specific in-office schedule to be determined by the hiring manager. Zendesk offers a quality leadership team, a dedicated onboarding buddy, and flexibility to work from home or the office with provided tools (MacBook, desk chair allowance, Sales Navigator, Zoom) and a hybrid onsite experience designed for connection and learning. Zendesk is an equal opportunity employer committed to global diversity, equity, and inclusion; it may use AI to screen applications, and it provides reasonable accommodations for applicants with disabilities, with information on EEO rights and how to request accommodations available.

The role is Zendesk Implementation Services Consultant (French Speaker) within Zendesk Professional Services, responsible for designing and configuring Zendesk for enterprise customers through design workshops, remote or on-site with an Engagement Manager. The job requires independent work, delivering launch packages and optimizations within scope, time, and budget, and managing commitments across multiple customers. Key duties include guiding customers, maintaining product expertise, establishing service policies, gathering requirements, conducting meetings, handling complex issues and escalations, and contributing to revenue targets. Requirements include a Bachelor's degree, fluency in French and English, 3+ years of customer-facing consulting, experience with complex tech/SaaS engagements, strong project management and communication skills, and willingness to travel up to 20%; preferred qualifications include 3+ years in software sales/pre-sales/implementation or support and familiarity with customer relationship/experience software. The company offers a hybrid work model with partial in-office attendance, emphasizes diversity and inclusion, notes possible AI screening, and provides accommodations for applicants with disabilities.

Zendesk is hiring a Machine Learning Engineering Manager for the AI Copilot team to deliver AI/ML-powered features at scale. The role involves leading a team of ML engineers and scientists through the full lifecycle of ML projects, collaborating with ML/AI leadership to improve software delivery and service reliability, recruiting, and fostering a diverse and inclusive environment with a focus on career development. Required qualifications include experience managing people across one or more teams with large, distributed Internet-facing systems, a proven ability to deliver ML projects to production, strong communication and prioritization skills, a commitment to self-development, and a collaborative, upbeat work ethic. Preferred qualifications include experience delivering ML products or ML operations (MLOps), familiarity with LLM evaluation/monitoring tooling, and experience with SQL or DBT. The tech stack includes Python and Ruby, AWS, PyTorch, Airflow and Metaflow, data in S3/RDS/MySQL/Snowflake, services deployed to Kubernetes with Docker, and heavy use of multiple LLM providers, with Zendesk supporting hybrid work, diversity and inclusion, equal opportunity, and accommodations for applicants with disabilities.

Zendesk describes itself as the "intelligent heart of customer experience," noting its software powers billions of conversations for well-known brands. It emphasizes a fulfilling, inclusive culture with a hybrid work model that combines in-person collaboration in offices around the world with remote flexibility part of the week. The company states that artificial intelligence or automated decision systems may be used to screen or evaluate applications, in line with its policies and applicable laws. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, prohibiting discrimination based on protected characteristics and providing information about USEqual Employment Opportunity rights. It also offers reasonable accommodations for applicants with disabilities or disabled veterans and provides a contact for accommodation requests.

Zendesk is hiring a G&A Manager, Financial Analysis & Strategy, reporting to the Director of G&A Finance & Strategy, to lead G&A transformation initiatives, oversee CEO office expenses, and partner with Finance Shared Services while bridging the office of the COO, the Transformation Team, and Corporate Finance. Responsibilities include partnering with Strategy, Planning & Transformation leadership to deliver financial insights shaping decisions, building robust models for scenario planning, managing G&A consolidation reporting and forecasting, tracking Office of the CEO and Office of Transformation expenses, guiding Finance Shared Services collaborations, advancing Finance AI initiatives, and leading month-end close, budgeting, and executive presentations. Basic qualifications include a bachelor’s degree in Finance/Accounting/Business, 5+ years of relevant financial analysis experience (ideally G&A or transformation), advanced proficiency with Excel/Google Sheets, and strong communication and cross-functional collaboration skills, along with proactive ownership and mentoring ability. Preferred qualifications include an MBA or related advanced degree, prior experience with organizational transformation or corporate consolidation, experience managing executive-level budgets and partnerships, demonstrated leadership or mentoring, and comfort navigating ambiguity while driving initiatives forward. Compensation includes a US base salary of $118,000–$176,000 with potential bonus/benefits, accompanied by a hybrid work model requiring some in-office presence, and Zendesk’s commitment to equal opportunity, diversity, inclusion, and accommodations with AI may be used to screen applicants.

Figma is hiring an experienced full-life cycle Sales Recruiter to support its Commercial and Enterprise teams, with the role either remote in the US or from a US hub. The recruiter will manage end-to-end sales recruiting, partner with Sales leaders on top-of-funnel strategies, build pipelines, source passive talent, handle inbound and referrals, and use data to influence hiring decisions while driving BEI initiatives. Requirements include 6+ years of in-house full-cycle recruiting in a high-growth environment, experience partnering with senior sales executives on high-volume searches, strong SaaS market knowledge, advanced sourcing skills, and excellent communication. Nice-to-have items are in-house SaaS recruiting experience and experience hiring sales leadership at the Director level. Compensation ranges from $136,000 to $210,000 base (location-dependent, with remote ranges 80–100%), plus equity and a comprehensive benefits package, along with DEI commitments, accommodations, a camera-on video interview policy, in-person onboarding, and a Candidate Privacy Notice.

Figma is growing its team to make design accessible and enable real-time collaboration from idea to product, and it is hiring an experienced full-life cycle Sales Recruiter to support Commercial and Enterprise growth. The role involves managing full-cycle recruiting for Sales, partnering with Sales leaders on top-of-funnel strategies, building pipelines through cold outreach, events and content, handling inbound and referrals, using data to inform hiring and presenting insights to executives, and leading BEI initiatives. Requirements include 6+ years of in-house full-cycle recruiting in a high-growth company, experience partnering with senior executives on high-volume sales searches (e.g., Enterprise AEs), deep SaaS/tech market knowledge, advanced sourcing and passive engagement skills, and the ability to design talent strategies with hiring managers while delivering an exceptional candidate experience; a bonus if you have SaaS in-house experience or sales leadership hiring at Director level. Compensation includes an annual base salary range of $136,000–$210,000 for SF/NYC hubs, with remote roles localized to 80–100% of the range, plus equity and a comprehensive benefits package including incentives and annual bonuses where applicable. Figma emphasizes growth, inclusivity, and equal opportunity, encourages applicants even if not a perfect match, provides accommodations, requires cameras on video interviews, and may require in-person onboarding with candidate data processed per the Candidate Privacy Notice.

Figma is hiring an experienced Design Program Manager, AI to scale AI workstreams, partnering closely with AI design leadership to bring structure, clarity, and sustainability to fast-moving, technically complex AI initiatives. The role owns end-to-end design program management for AI efforts, including planning, prioritization, risk management, and communications across design and engineering, and builds an evergreen AI design eval program with contractors and clear actionable insights. You’ll orchestrate collaboration across multiple designers, teams, and pillars on critical AI initiatives, work with the AI Director of Design, and contribute to internal AI enablement through tooling, guides, templates, and learning forums. Requirements include 5+ years in Design Program Management/DesignOps, experience with AI-powered products or enablement, vendor management, and the ability to partner with engineering; plus optional experience with design eval programs, automation tools, or a design background. The role offers a base salary range of $164,000–$294,000 USD (with location-localized remote pay), equity and a comprehensive benefits package, and Figma is an equal opportunity employer that provides accommodations for disabilities, with details on interview and onboarding logistics.

Figma is expanding its AI capabilities and is hiring an experienced Design Program Manager, AI, to scale and structure complex AI workstreams while partnering with AI design leadership. The role owns end-to-end design program management for AI initiatives, builds an evergreen design-eval program around model drops and contractor management, and coordinates across designers, teams, and pillars. Requirements include 5+ years in Design Program Management/DesignOps, experience with AI-powered products or enablement, and the ability to work with engineering, with optional adds like automation tools or prior design roles. It’s a full-time role, remote in the US, with a base salary range of $164k-$294k (localized for remote work by location) plus equity and a broad benefits package. Figma is an equal-opportunity employer, offers accommodations for disabilities, requires cameras on during video interviews, and processes applicant data under the Candidate Privacy Notice.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork in a respectful, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Public Sector Account Executive role drives strategic growth for new and existing government customers, coordinating with business development representatives, inside sales representatives, and customer success managers to create business value and ensure renewals and expansion. Responsibilities include identifying and closing opportunities in the assigned territory, building a balanced plan for expansion and net new opportunities, fostering relationships and champions, handling complex negotiations, mentoring a development rep, and traveling as needed (1–3 weeks per quarter). Requirements include 4+ years of SaaS sales experience, 2+ years selling to government accounts, a proven track record of exceeding quotas, the ability to manage complex sales cycles, and strong communication and prospecting skills, with preference for candidates based in the Western US and experience with major system integrators and sales tools; remote-friendly tags included (#LI-MG1 #LI-Remote).

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego within a diverse, inclusive, hybrid-work culture. The company has earned recognitions from Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide with customers like Google, GE, and NBC Universal, along with partners such as Google, Atlassian, and Microsoft. They are seeking a Manager of SMB Expansion in Amsterdam to lead a team of 9 SMB Account Executives and drive growth by cross-selling and upselling within the existing install base. Key responsibilities include driving incremental ARR, scaling workflow transformation, building a Growth Engine with high-velocity playbooks, performing data-driven diagnosis with Salesforce and Tableau, and implementing sprint-based coaching while feeding product and growth with PLG insights. The role requires 5+ years of sales experience with 1-2 years in leadership in a high-growth SaaS environment, a strong belief in Work Acceleration, expertise in land-and-expand motions, a systems-thinking mindset, data literacy, and Amsterdam-based eligibility to lead a multilingual, diverse team in a global hub.

Figma is hiring a Web Content Strategist for the Brand Studio to shape information architecture, user journeys, and overall content strategy for figma.com and related web properties, with the role based in the US (remote or at a US hub). The role involves developing cross-property content strategies, understanding both brand and customer needs, creating user journeys that inform product launches, and coordinating with writers, designers, and developers to deliver intuitive, effective web experiences. Requirements include a strong portfolio of web content strategy on complex sites, ability to lead projects or work autonomously, and experience with cross-functional teams and web best practices; bonus points for Figma experience, new web technologies, multi-product brands, and CMSs like Sanity or Contentful. Compensation includes an annual base salary range of $102,000–$215,000, equity, and a broad benefits package, with remote pay localized by location and adjustments between 80% and 100% of the range plus potential bonuses. Figma is an equal opportunity employer that values diversity, offers accommodations for disabilities, and notes privacy terms and onboarding requirements (such as cameras-on during interviews and in-person onboarding).

Figma is growing its Brand Studio and seeking a Web Content Strategist to develop information architecture, user journeys, and the overall content strategy for figma.com and other web properties, translating ideas into captivating experiences that support the brand and business goals. In this role, you’ll collaborate with writers, designers, and developers to create intuitive web experiences that inform product launches and tactics, drawing on insights and data. It’s a full-time position that can be held from a US hub or remotely in the United States, requiring the ability to lead cross-functional projects or work autonomously. Candidates should have a portfolio of strong web content strategy across complex sites, experience with multiple audiences, and familiarity with CMSs and web best practices, with bonus points for Figma experience, multi-product brands, and experimentation with new technologies. Figma offers equity, a comprehensive benefits package, and a base salary range of $102,000–$215,000, with remote roles localized by location; the company emphasizes diversity and accommodations and requires candidates to keep cameras on during video interviews and attend in-person onboarding.

Figma is expanding its Talent team and is seeking an experienced Design Recruiter to scale its Product and Design organizations, owning the full recruiting lifecycle from pipeline strategy to closing hires. The role involves leading full-cycle recruiting for roles like Product Managers, Product Designers, UX Researchers, and leaders, partnering with Product and Design leadership to design scalable top-of-funnel strategies, crafting authentic outreach, and ensuring a smooth candidate experience while continuously improving interview processes. Requirements include 7+ years of full-cycle recruiting, 2+ years focused on Product/Design recruiting, a proven ability to build pipelines and close top talent, and familiarity with Product/Design communities; familiarity with Figma, Gem, and Greenhouse and a team-first mindset are pluses. This is a full-time role that can be held from a US hub or remotely in the United States, with a base salary range of $102,000–$210,000 USD plus equity and comprehensive benefits; remote roles have pay localized to the employee’s location (80–100% of the range). Figma is an equal opportunity employer that values diversity, offers accommodations for disabilities, requires camera-on video interviews, and may update compensation and benefits over time.

Figma is growing its Talent team and is seeking an experienced Design Recruiter to scale its Product and Design organizations, owning the full recruiting lifecycle from pipeline strategy to closing exceptional talent across individual contributors and leadership levels. The role entails leading full-cycle recruiting for Product and/or Design roles (e.g., Product Managers, Designers, UX researchers), partnering with Product and Design leaders to design scalable top-of-funnel strategies, crafting authentic outreach, and guiding candidates from first contact to offer. Requirements include 7+ years of full-cycle recruiting, 2+ years focused on Product/Design, a track record of building pipelines, strong familiarity with Product/Design communities and trends, and success closing top talent at high-growth tech companies. Helpful extras include high-volume pipeline management, experience with Gem and Greenhouse, familiarity with Figma products, and a team-first mindset; the compensation package includes a base salary range of $102k-$210k, equity, and comprehensive benefits, with remote work options and location-based pay adjustments. Figma promotes diversity and inclusion, offers accommodations for applicants with disabilities, requires camera-on during video interviews, and notes that onboarding is in person, with personal data processed per its Candidate Privacy Notice.

Figma is expanding its Talent team and hiring an expert Technical Recruiter to support the Engineering organization, working in full-cycle capacity from strategy to closing talent, with options to work from a US hub or remotely. The recruiter will manage full-cycle recruiting for software engineering roles, partner with engineering leaders on early hiring strategies, craft candidate outreach, and own interview processes and candidate experience with organized pipelines. Requirements include 4+ years of full-lifecycle tech recruiting, 2+ years recruiting for engineering roles, proven ability to source pipelines, and experience within engineering communities, with preferred experience in analytics recruiting and using Gem and Greenhouse, plus a passion for inclusion. Compensation includes a base salary range of $102,000–$210,000, equity, and a comprehensive benefits package, with pay localization for remote roles and a strong commitment to diversity and equal opportunity, along with accommodations. Additional notes cover camera-on policy for video interviews, in-person onboarding, and processing of applicant data under the Candidate Privacy Notice; Figma encourages applicants even if their background doesn’t align perfectly.

Figma is expanding its Talent team and seeking an expert Technical Recruiter to support the growth of its Engineering organization. The role is full-cycle, handling software engineering recruiting from strategy and outreach to offers, and can be based in a US hub or remotely within the United States. Key responsibilities include partnering with engineering leaders, developing early-stage hiring strategies, crafting candidate outreach, owning the end-to-end candidate experience, and iterating interview processes. Requirements include 4+ years of full-lifecycle technical recruiting, 2+ years recruiting for engineering roles, strong sourcing and pipeline development, and collaboration with cross-functional partners; nice-to-haves include analytics recruiting, experience with Gem and Greenhouse, and a passion for belonging and inclusion. Figma offers a base salary range of $102,000–$210,000 USD plus equity and a comprehensive benefits package, with equal opportunity employment and accommodations for disabilities, plus policies on camera-on video interviews and in-person onboarding.

Figma is growing its AI-focused platform with a Technical Program Manager to build scalable systems for annotation, capacity planning, and model delivery, treating AI as a foundational shift in the product strategy. The TPM will lead cross-functional programs—annotation velocity, evaluation pipelines, go/no-go decisions, cost and capacity readiness—and coordinate with Infra, Finance, Data Science, and product teams to scale AI services. Requirements include 4+ years of technical program management in AI platforms/infrastructure, experience with model evaluation loops, annotation pipelines, data versioning, and strong written/communication skills; optional experience with AI vendor contracts, AIOps, or multi-cloud capacity planning is a plus. The role is full-time, can be remote in the United States or based in SF/NY, with a base salary range of $180,000–$308,000 plus equity and benefits, and remote pay is localized to 80–100% of the range. Figma promotes diversity and equal opportunity, offers accommodations as needed, requires cameras on during video interviews, and mandates in-person onboarding for new hires.

Figma is expanding its team to advance design accessibility and is making AI a foundational part of its product strategy, investing across model quality, infrastructure, data pipelines, and evaluation. They are hiring a full-time Technical Program Manager to lead the platform side of AI efforts, focusing on annotation, capacity planning, model delivery, and cross‑org execution with engineering, infra, design, AI research, and product teams; the role can be remote in the US or from a US hub. Responsibilities include driving AI research/platform programs, planning scaling with Infra and Finance, leading the internal AI Annotation Program, supporting AIOps, and coordinating launch readiness and metrics. Requirements include 4+ years of TPM experience in AI-related domains, understanding AI model evaluation, annotation pipelines, cost/capacity forecasting, and vendor oversight, plus strong communication; preferred extras include experience with AI contracts, AIOps, multi-cloud planning, and scaled web stacks. The company highlights pay transparency, equity and benefits, diversity and accommodations, and notes that cameras must be on for video interviews with in‑person onboarding, along with a Candidate Privacy Notice.

Figma is hiring a Strategic Program Manager for Contingent Workforce to design and operate global contingent workforce systems and processes, partnering across Legal, People Ops, Finance, Security, and other teams to create a flexible, scalable, and compliant workforce ecosystem. You will build and own Figma’s global contingent workforce strategy, streamline onboarding/offboarding, craft guidelines and resources, and roll out change-management programs with dashboards to monitor program health, spend, and opportunities. You will evaluate external vendors, MSPs, and technologies, serve as a trusted advisor on workforce planning and organizational design, and help leaders engage contingent talent effectively for Figma’s growth. Requirements include 10+ years building contingent workforce programs in fast-growing or complex organizations, deep knowledge of worker classification and global compliance, and a track record of cross-functional program delivery; MSP/VMS experience and regional scalability are a plus. The role can be remote in the United States or from a US hub; base salary ranges from $149,000 to $260,000 with remote pay localized to location (80-100% of range), plus equity and comprehensive benefits, and Figma is an equal opportunity employer that provides accommodations for disabilities and requires cameras on during video interviews and in-person onboarding.

Figma is growing its team and is hiring a Strategic Program Manager for Contingent Workforce to design and run the systems, processes, and strategies that empower both Figma employees and contingent partners, with the role based in the US or fully remote. The role will own Figma’s global contingent workforce strategy, including onboarding/offboarding, creating clear guidelines and policies, and making the contingent experience smoother and more delightful for workers and managers. You’ll collaborate with Legal, People Ops, Finance, and Security to reduce friction, develop metrics and change-management programs, and evaluate external vendors to scale the program. Required qualifications include 10+ years building or running contingent workforce programs in fast-growing or complex organizations, deep knowledge of worker classification and compliance, and strong cross-functional leadership and analytical storytelling; bonus points for MSP/VMS experience and organizational design or workforce planning. The position offers a base salary range of $149k–$260k (with remote roles localized by location), equity and a comprehensive benefits package, and a commitment to diversity and accommodations; candidates must keep cameras on during video interviews and onboarding may be in person, with processing governed by Figma’s Candidate Privacy Notice.

Figma is expanding its Strategic Finance team with roles focused on Go-To-Market (Sales) and Corporate finance to drive growth, strategic planning, and cross-functional visibility. The Go-To-Market role will own and improve annual planning/forecasting and influence resource decisions across Sales, while the Corporate role will own revenue/ARR close, scale the revenue model, and surface data-driven insights. Key duties include building operating plans and forecasts, forming cross-functional partnerships, improving ARR data quality, delivering executive presentations, and exploring AI-driven workflow automation. Requirements include 5+ years in relevant fields (e.g., investment banking, PE, strategic finance, Big 4 audit), strong data-driven analysis and process-building skills, excellent communication, and problem-solving abilities, with preferred experience in high-growth B2B SaaS and SQL/AI tooling. The roles are full-time in US hubs (SF/NY) or remote, with a base salary range of $112,000–$238,000 plus equity and comprehensive benefits, and Figma emphasizes diversity, accommodations, and inclusive hiring practices (including interview logistics).

Figma is expanding its Strategic Finance team to tackle budgeting, planning, resource allocation, and financial analysis across the company, with roles in Go-To-Market (Sales) and Corporate revenue. The Go-To-Market role will own and improve annual planning and forecasting and influence sales resourcing and investments, while the Corporate role will own the top-line ARR close and revenue model and drive automation for data-driven insights. Key responsibilities include aligning KPIs, building annual and quarterly plans, developing cross-functional partnerships, presenting to the executive team, and experimenting with AI-driven workflows to speed and improve decision-making. These are full-time roles that can be based in Figma’s San Francisco or New York hubs or remotely in the United States. The base salary range is $112,000–$238,000 USD, with equity and a broad benefits package; Figma is an equal-opportunity employer that offers accommodations for disabilities and requires camera-on interviews with in-person onboarding, as detailed in the Candidate Privacy Notice.

Figma is expanding its Solutions Consulting team to help enterprise customers realize the platform’s value by bridging technical expertise with business context and supporting revenue growth. In this full-time role, you’ll lead technical discussions, demos, and solution design, partner with Sales, and own IT and Security inquiries to guide deals from initial engagement through closing. You’ll paint the vision of the Figma Platform, accelerate digital product delivery, collaborate with Product and Support to improve security, and create content that delights customers and internal partners. Requirements include 8+ years of professional experience, 4+ years in SaaS sales engineering or solution consulting, strong presentation and communication skills, enterprise SaaS familiarity, prioritization ability, and frontend/developer lifecycle experience; experience with Figma or UX is a plus. The role can be remote in the US or based in US hubs, with a base salary range of $136,000–$288,000 plus equity and broad benefits; Figma is an equal opportunity employer that provides accommodations for disabilities and requires cameras on during video interviews and in-person onboarding for hires.

Figma is expanding its Solutions Consulting team to blend technical expertise with business context, helping enterprise customers realize the platform’s value and drive revenue. The full-time role can be based in a US hub or remotely in the United States and involves leading technical discussions, product demos, and owning IT/security relationships during deal cycles. Responsibilities include painting the vision of the Figma Platform, supporting the Sales team, collaborating with Product and Support on security and roadmap opportunities, scaling technical sales, and creating content for customers and internal partners. Candidates should have 8+ years of professional experience, 4+ years in SaaS sales engineering or solution consulting, strong communication skills, enterprise SaaS familiarity, and frontend/developer lifecycle experience, with UX/UI experience or familiarity with Figma as a plus. The posting also outlines pay ranges, equity and benefits, commitment to diversity and accommodations, and notes that interviews require cameras on and onboarding is in-person, with a Candidate Privacy Notice governing data handling.

Figma is growing its Code Platform team to build the infrastructure that enables seamless translation between design, code, and AI, powering products like AI Assistant, Make, and Sites. The role focuses on designing, building, and improving code ↔ design translation pipelines, diagnosing performance bottlenecks, improving correctness and fidelity, and building scalable serialization pipelines and internal APIs, with potential architectural leadership and mentoring responsibilities. You’ll work on systems that translate between HTML, JSX, structured design models, and LLM-friendly representations, directly affecting latency, correctness, and product velocity across Figma. Requirements include 5+ years of software engineering, strong TypeScript/JavaScript and frontend fundamentals, experience with declarative UI systems (React, JSX, or similar), familiarity with ASTs, code transformation, or compilation concepts; plus nice-to-have items such as design systems or platform/infrastructure experience and LLM representations; the role is full-time and can be held from a US hub or remotely in the United States. Figma emphasizes growth, diversity and inclusion, offers equity and comprehensive benefits, notes a base salary range of $149,000–$350,000 with location-based pay and remote localization, and outlines accommodations, privacy considerations, and interview guidelines such as keeping cameras on.

Figma is growing its Code Platform team to enable seamless translation between design, code, and AI, powering products like AI Assistant, Make, and Sites. This full-time role focuses on designing, building, and improving code ↔ design translation pipelines, diagnosing performance bottlenecks, and potentially taking on architectural leadership and mentoring. You’ll work on systems that translate HTML, JSX, structured design models, and LLM-friendly representations, directly impacting latency, correctness, and product velocity across Figma. Requirements include 5+ years of software engineering, strong TypeScript/JavaScript and frontend fundamentals, deep experience with declarative UI systems, and familiarity with ASTs or code transformation; nice-to-haves include design systems, platform/infrastructure experience, rendering/graphics, and LLM representations. The role is full-time in US hubs or remote in the US, with a base salary range of $149,000–$350,000 USD plus equity and benefits, and Figma emphasizes diversity, accommodations, and interview logistics such as keeping cameras on during video interviews and in-person onboarding.

Figma is expanding its team to make design accessible and collaborative, helping teams bring ideas to life from brainstorming to prototyping, translating designs into code, and iterating with AI from anywhere in the world. They’re hiring a versatile Machine Learning / AI Engineer to join the AI team, working at the intersection of applied ML, infrastructure, and product innovation to deliver ML-driven features and scalable systems such as search, discovery, ranking, retrieval-augmented generation (RAG), and generative AI. Responsibilities include designing, building, and productionizing ML models; creating scalable data pipelines with annotation systems and human-in-the-loop workflows; collaborating with AI researchers and product engineers to improve datasets, metrics, architectures, and AI features; partnering with infrastructure to train, deploy, monitor, and optimize systems; and exploring ideas to shape Figma’s long-term AI vision. Requirements include 5+ years in software engineering (3+ years in applied ML/AI), end-to-end ML lifecycle experience, proficiency in Python and libraries like PyTorch/TensorFlow/Scikit-learn/Spark MLlib/XGBoost, and experience with scalable data/annotation pipelines and evaluation systems, plus mentoring or leadership; nice-to-haves include NLP/RAG familiarity, AI infrastructure/MLOps, design-focused ML, additional languages, a product mindset, and strong cross-functional collaboration. The role is full-time and can be based in US hubs or remote in the United States, with a base salary range of $149,000–$350,000 (locally adjusted for remote roles), equity and a comprehensive benefits package; Figma is an equal opportunity employer that provides accommodations, requires cameras on during video interviews, and includes in-person onboarding, with candidate privacy governed by their policy.

Figma is expanding its AI team to make design accessible to all and enable ideas-to-product workflows with real-time collaboration and AI-powered features. The Machine Learning / AI Engineer role sits at the intersection of applied ML, infrastructure, and product innovation and can be held from a US hub or remotely in the United States. Responsibilities include designing, building, and productionizing ML models for Search, Discovery, Ranking, Retrieval-Augmented Generation (RAG), and generative AI, plus building scalable data pipelines and human-in-the-loop annotation systems. The role requires 5+ years in software engineering, 3+ years in applied ML, Python and ML libraries, end-to-end ML pipeline experience, and mentoring; plus preferred experience in NLP/RAG, MLOps, creative/design ML, and strong cross-functional collaboration. Figma offers equity, a base salary range of $149k–$350k USD, comprehensive benefits, pay localization for remote roles, accommodations for applicants with disabilities, and requires cameras-on during interviews and in-person onboarding.

Figma is expanding its Growth and Monetization Engineering organization by hiring experienced full-stack engineers across teams like Growth, Billing, Enterprise, and Discovery to help millions of users get the most out of Figma. The role can be based in Figma’s US hubs or remote in the United States and involves designing, building, testing, and shipping high-quality features across the stack using technologies such as TypeScript, React, Ruby, Go, and C++, while owning critical parts of the product and collaborating with product, design, data science, support, and sales. Candidates should have 4+ years of professional software engineering experience with full-stack capabilities and strong collaboration skills; plus, experience with B2B SaaS, billing infrastructure, or enterprise-scale systems and tools like Stripe, Salesforce, NetSuite, Snowflake, SCIM, SAML, is a plus. Figma emphasizes growth, learning, and inclusion, and offers a compensation package including a base salary range of $149k–$350k (SF/NY), remote pay localized to 80–100% of range, equity, and a broad benefits program; actual pay is determined by experience and location. The company requires cameras to be on during video interviews and in-person onboarding, provides accommodations for disabilities, and honors the Candidate Privacy Notice for processing applicant data.

Figma is growing its Growth and Monetization Engineering teams (Growth, Billing, Enterprise, and Discovery) to solve complex challenges and help millions of users. The full-stack roles involve designing, building, testing, and shipping features across the stack with TypeScript, React, Ruby, Go, and more, while collaborating with product, design, data science, support, and sales. Applicants should have 4+ years of professional software engineering experience with modern front-end and back-end tech; bonus points for experience in B2B SaaS, billing, enterprise systems, and related tools. The position is full-time in US hubs or remote in the US, with a base salary range of $149k–$350k plus equity and benefits, with remote pay localized by location. Figma commits to equity, diverse and inclusive culture, accommodations for disabilities, and requires camera-on during video interviews and in-person onboarding; a Candidate Privacy Notice governs data.

- Figma is expanding its Creation Engine team, specifically the Pixel Engine within Rendering & Animation, to advance the browser-based design and media features that power Figma and FigJam. - The Pixel Engine role focuses on media components—image and video rendering, processing pipelines, codecs, and related primitives—with cross-functional collaboration and can be based in US hubs or remotely in the United States. - Requirements include 5+ years of experience shipping software with expertise in video/image rendering, plus skills in C++, TypeScript, or GLSL, and experience with web-based apps or real-time collaborative systems. - Compensation includes a base salary range of $149k–$350k for SF/NY hubs (remote roles are paid locally at 80–100% of that range), plus equity and a comprehensive benefits package. - Figma emphasizes diversity and inclusion, offers accommodations for disabilities, and requires cameras on during video interviews and in-person onboarding, with a Candidate Privacy Notice governing data.

Figma is expanding its Creation Engine and Pixel Engine teams to power real-time, browser-based design tools with a fast C++/WebAssembly engine that handles rendering, the in-memory SceneGraph, and multiplayer protocols. The Pixel Engine role focuses on Media components, including media processing and playback, and is a full-time position available from US hubs or remotely in the United States. You’ll work cross-functionally with Engineering, Product, Design, Marketing, User Research, and Data Science to build new media features, improve media performance in the rendering engine, and implement end-to-end codec support and robust error handling. Required qualifications include 5+ years shipping software with video/image rendering experience, proficiency in C++, TypeScript, or GLSL, and experience with web-based apps or real-time collaborative systems, with Figma also emphasizing growth and equal opportunity and offering equity, benefits, and a salary range of $149k–$350k along with remote-location pay localization. The company provides accommodations for disabilities, requires cameras to be on during video interviews and in-person onboarding, and processes applicant data per the Candidate Privacy Notice.

Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration worldwide. The Full Stack Engineer role involves designing, building, and shipping features across the stack, owning end-to-end projects, and collaborating with Product, Design, Research, and Data to shape product direction across multiple product areas. Applicants should have proven production full-stack experience, strong React/TypeScript frontend and Ruby/Python/Go/C++/PostgreSQL backend skills, a product mindset, excellent cross-functional communication, and a willingness to mentor; with bonuses for leading large-scale projects or experience in areas like growth tooling or extensibility platforms. Compensation includes an annual base salary range of $149,000–$350,000 (localized for remote roles and depending on location and qualifications), equity, and a comprehensive benefits package with details discussed with a recruiter. Figma is an equal opportunity employer that offers accommodations for applicants with disabilities; candidates are asked to keep cameras on for video interviews and onboarding is in person; and personal data will be processed per the Candidate Privacy Notice.

Figma is hiring Full Stack Engineers to help build products and platforms that enable real-time design collaboration for users from startups to Fortune 500 companies, with openings across multiple teams and the option to work from US hubs or remotely in the US. The role involves designing, building, and shipping high-quality features across the stack, owning end-to-end projects, and collaborating with Product, Design, Research, and Data to shape product direction while prioritizing reliability, security, and scalability. Requirements include proven full-stack production experience, strong frontend (React/TypeScript) and backend (Ruby, Python, Go, C++, PostgreSQL) skills, a product-minded approach, excellent cross-functional collaboration, and mentoring contributions. Nice-to-have items include experience leading large-scale projects or 0→1 products, familiarity with C++ and WebAssembly in user-facing apps, growth engineering or payments infrastructure experience, and exposure to tools like Stripe, Salesforce, Snowflake, SCIM, SAML, or observability tooling. Figma offers equity, a comprehensive benefits package, and a base salary range of approximately $149k–$350k with remote work pay localization; the company is an equal opportunity employer with accommodations available, and there are interview and privacy policies to follow.

Figma is growing its Infrastructure team to power its real-time, collaborative design platform, with full-time roles available from US hubs or remotely in the United States. The Software Engineer in Infrastructure will design, build, and operate scalable distributed systems (storage, streaming, compute), improve developer tooling, collaborate across teams, shape platform strategy, and mentor others. Requirements include 5+ years in backend or infrastructure engineering, deep distributed-systems knowledge, cloud experience, infrastructure-as-code and container orchestration, and proficiency in Go, TypeScript, Python, Rust, or Ruby, with strong system design and collaboration skills; preferred experience includes storage/streaming and traffic management. Figma offers equity, a comprehensive benefits package, and a base salary range of $149,000–$350,000 (with pay localization for remote roles) plus ongoing compensation updates, while valuing diversity and providing accommodations. The company encourages applicants even if their background isn’t a perfect match, and notes practical details such as camera-on video interviews and in-person onboarding, along with the Candidate Privacy Notice.

Figma is growing its team of creatives and builders to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-powered iteration for real-time, global collaboration. The Infrastructure team designs, builds, and operates the systems powering Figma’s real-time collaborative design tools used by millions, with roles available from US hubs or remote in the United States. You’ll design, build, and maintain scalable infrastructure, architect distributed storage/streaming/compute systems, improve developer experience with internal platforms and CI/CD tools, collaborate across teams, shape platform strategy, debug complex production issues, and mentor others. Requirements include 5+ years in backend/infrastructure engineering, deep distributed systems knowledge, cloud-native and IaC experience, proficiency in Go/TypeScript/Python/Rust/Ruby, and strong system design skills, with additional bonus experience in storage/streaming, traffic management, and developer tooling. Figma offers equity, a base salary range of $149,000–$350,000 (with remote pay localized by location), comprehensive benefits, and a commitment to diversity and accommodations, while noting that candidates must keep cameras on during video interviews and onboarding may be in person.

Figma is expanding its Build Systems team within the Developer Experience organization to own the platform’s build and CI infrastructure and related tooling to help engineers ship changes quickly and safely. They’re looking for an experienced technical leader to shape the platform, uplift the team, and deliver scalable, high-impact systems across a polyglot monorepo, including build systems, artifact repositories, merge queues, test frameworks, and CI pipelines. Key responsibilities include defining the technical roadmap, reducing build and test times, designing scalable developer tools, architecting large-scale AWS infrastructure, mentoring the team, and communicating decisions to engineers and leadership. Required qualifications include 8+ years of engineering experience with 4+ in Infrastructure or Developer Experience, deep build-system expertise (Bazel, Buck, Pants, Gradle), hands-on AWS and CI platforms (e.g., Buildkite), Infrastructure as Code, and coding in Go, TypeScript, Python, or Ruby, plus proven technical leadership; bonuses include experience migrating large codebases to modern build systems and building test frameworks. The role can be remote within the United States, with a base salary of $228,000–$350,000 plus equity and benefits, and Figma emphasizes diversity, equal opportunity, accommodations, in-person onboarding, and privacy considerations.

Figma is expanding its Build Systems team within the Developer Experience organization to own and operate build and CI infrastructure across its polyglot monorepo, enabling engineers to ship changes quickly and safely. The role involves driving the technical roadmap, collaborating with cross-functional teams, leading multi-quarter initiatives to reduce build/test times and improve CI reliability, and building scalable developer tools and AWS-powered infrastructure for thousands of engineers. The ideal candidate has 8+ years of engineering experience (4+ on Infra/Platform/DevEx), deep expertise in large monorepos and build systems (Bazel, Buck, Pants, Gradle), CI/CD optimization, hands-on AWS and IaC, plus coding skills in Go/TypeScript/Python/Ruby and strong leadership. Nice-to-haves include experience migrating large codebases to modern build systems (Bazel), building test frameworks, and a strong problem-solving mindset with a focus on quality and pragmatism. Figma emphasizes inclusivity and growth, offers equity and comprehensive benefits, supports remote US roles, and provides accommodations and a candidate privacy process, with location-based salary disclosures where applicable.