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Zendesk’s Data Protection Team is hiring a Software Engineer II to develop and maintain large-scale privacy and data-protection components, working mostly independently but with collaboration among team members. Responsibilities include following best engineering practices, writing, testing, and maintaining code used by millions, and continuously improving through peer reviews, pair programming, and knowledge sharing, while using AI to ship products faster. Basic qualifications include 2+ years of backend coding experience, proficiency in Ruby, Java, or Python, a desire to learn additional languages including frontend basics, and familiarity with relational databases and key-value stores, plus strong communication in distributed teams. Preferred qualifications include experience with modern distributed systems, Kubernetes and Docker, messaging queues (Kafka or SQS), a CS degree or SaaS experience. The role is hybrid with in-office days required in Poland, a salary range of zł179,000–zł269,000, and Zendesk’s commitment to equal opportunity, diversity and inclusion, candidate privacy notices, and reasonable accommodations.

Zendesk is seeking a Senior HRIS Analyst with hands-on Workday Talent & Performance expertise to lead the system’s evolution, troubleshoot complex issues, document the rationale, and mentor junior teammates. You’ll own end-to-end Talent & Performance configuration (Reviews, Calibration, Succession, Reporting, and integration with Advanced Compensation) while handling day-to-day tickets and supporting related modules. Required qualifications include 5+ years in HRIS with 3+ years in Workday configuration, 2+ years in Talent & Performance, expert skills in Reporting, Calculated Fields, and EIBs, plus UAT, regression testing, and strong documentation; you must be fluent in English and physically located in Mexico City or Estado de Mexico. The ideal candidate will have a solution-architect mindset, be a natural teacher, translate people strategies into technical solutions in an agile environment, and communicate effectively with non-technical stakeholders, with a curiosity-driven, ownership mindset. The role features a hybrid in-office/remote arrangement, requires in-person presence part of the week, and Zendesk commits to diversity, inclusion, AI screening, and accommodations for disabilities.

Zendesk is seeking an Enterprise Account Executive to help power exceptional service globally by building relationships and introducing innovative SaaS solutions that connect with customers on a human level. The role centers on acquiring new enterprise customers and expanding existing ones, aligning Zendesk products with clients’ business goals to maximize impact and growth. Core responsibilities include driving top-line revenue, nurturing satisfaction and retention, cross-selling, using data and adoption insights to improve conversion and expansion, managing complex sales cycles, maintaining a robust pipeline and forecast, securing executive sponsorship, and collaborating with internal teams to sharpen sales execution. Required qualifications include a BA/BS or equivalent, at least 5 years of enterprise SaaS sales with a proven track record, experience managing multi-level relationships and C-suite engagements, strong presentation and negotiation skills, familiarity with Salesforce, Outreach, and Clari, and willingness to travel. Zendesk supports a hybrid work model, is an equal opportunity employer committed to diversity and inclusion, informs applicants about AI screening, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Manager of Technical Architecture to lead a global team of Technical Architects responsible for designing and delivering high-complexity, customized Zendesk Contact Center solutions and ensuring scalable cloud architectures. Responsibilities include people leadership and mentorship—coaching on AWS deployments, contact center logic, and coding standards (Python/Node.js)—as well as handling high-profile escalations and coordinating resource planning for multiple concurrent projects. Technical oversight covers governing end-to-end delivery, standardizing documentation (TDDs and custom app specs), and serving as the final escalation point for complex design decisions involving AWS services such as Amazon Connect, Lex, Lambda, and DynamoDB. The role requires cross-functional collaboration with Engagement Managers, Services Consultants, Solution Architects, and Product/Engineering for product advocacy, plus pre-sales support to review technical solutions and estimates. Qualifications include a Bachelor’s degree or equivalent, 6+ years in consulting or programming with at least 2+ years in leadership, 3+ years building cloud-based solutions, strong AWS and programming skills (Python/Node.js/Java), RESTful APIs experience, and a US OTE range of $210k-$316k with an 80/20 base/commission mix, along with Zendesk’s commitment to diversity and inclusion.

The AI Success Strategist at Zendesk leads end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies, defining a long-term AI vision, aligning internal and external teams, and driving adoption from initial deployment through sustained expansion, with success measured by customer satisfaction, increased automated resolution usage, and improved retention. Their overarching objective is to accelerate time-to-value by driving adoption and operational excellence for Zendesk AI solutions, own multi-year AI roadmaps, and deliver measurable commercial outcomes by protecting renewals, growing account expansion, and translating AI adoption into predictable revenue and retention improvements through cross-functional collaboration. Core responsibilities include owning AI roadmap delivery, serving as the design authority for deployments, partnering with executives on long-term AI strategy, ensuring cross-functional alignment, coordinating engagements and risk management, maintaining recurring outcome-driven cadences and a mutual AI Roadmap, and owning channel and adoption strategy plus responsible AI considerations. Required qualifications include a minimum of 5+ years in Customer Success/Experience with at least 1 year of AI-related experience, go-to-market or enterprise SaaS background in roles such as customer success management, professional services/consulting, or solutions engineering, experience using adoption analytics to forecast churn and expansion, a bachelor’s degree (advanced degrees or certifications in AI strategy or PM preferred), and strong program management with the ability to distill complex AI concepts for executives. The role is hybrid, requiring in-office presence part of the week with the specific schedule determined by the hiring manager, and Zendesk emphasizes diversity and equal opportunity with AI screening in the recruitment process and accommodations available for applicants with disabilities.

The Customer Success Manager - Spanish or German speaker at Zendesk is a customer-facing role focused on getting customers to business outcomes quickly by leveraging Zendesk solutions and AI-enabled capabilities. The CSM works with stakeholders across the customer organization—from CXO level to administrators—to ensure customers realize value and drive Zendesk's growth. Its mission is to deliver outcome-driven engagement across the customer journey, remove obstacles to adoption, and act as a change agent by feeding customer-driven feedback back into the Zendesk ecosystem. Key responsibilities include onboarding, success planning, adoption roadmaps, proactive health management, driving product adoption and customer value realization, building cross-functional relationships, and maintaining proactive communication, with regular travel required (minimum 40%) and a hybrid schedule requiring two in-office days per week at Lisbon, Dublin, or London. Requirements include 5+ years in customer success/experience, fluency in Spanish or German plus English, enterprise SaaS/GTM experience, ability to learn new software, AI experience a plus, a bachelor’s degree, experience with customer success tools, and strong cross-functional influence; Zendesk is an equal opportunity employer supporting hybrid work.

Atlassian supports flexible work arrangements—office, home, or a combination—within a distributed-first model, and hires globally with virtual interviews and onboarding. The role seeks an experienced Manager to lead a high-performing Enterprise Account Management team focused on retaining and expanding Atlassian’s largest Enterprise customers across EMEA, with an emphasis on Southern Europe, in collaboration with Global and EMEA Sales to drive Total Book of Business growth. It involves strategic work such as white space analysis, regional account planning and mapping, and cross-functional partnership with Sales support teams. The ideal candidate is a collaborative leader with strong leadership, cultural awareness, and humility who thrives in Atlassian’s open, honest, and supportive culture. Key responsibilities include staffing, onboarding, and upskilling the team; accountability for regional performance and revenue forecasting; cross-functional collaboration with EMEA and Global Enterprise Sales, Services, Channel, and Customer Success; serving as the voice of the team and removing blockers, while helping to build the next-generation enterprise model across EMEA and improving regional practices.

Atlassian supports flexible, distributed work—employees can work from an office, from home, or a mix, with virtual interviews and onboarding as part of a distributed-first approach in any country where we have a legal entity. The role is a Manager leading a team of Enterprise Account Managers for Atlassian’s largest Enterprise customers in the EMEA, collaborating with Global and EMEA Sales to drive Total Book of Business growth and engaging in strategic opportunities like white space analysis and regional account planning. We’re looking for a collaborative leader with strong leadership, cultural awareness, and humility who thrives in Atlassian’s open, honest, and supportive culture. Responsibilities include leading and developing a high-performing team focused on Southern Europe, owning regional performance and revenue forecasting, and cross-working with EMEA and Global Enterprise Sales leadership as well as Services, Channel, and Customer Success. Additional duties involve staffing, onboarding, and upskilling with emphasis on regional talent and cultural fit, serving as the team voice to remove blockers, learning Atlassian’s GTM model, helping build the next-generation enterprise business model in EMEA, and owning or collaborating on projects to improve regional practices and ways of working.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity; this internship role is remote and based anywhere in Poland. - You’ll join the Lifecycle & Advocacy Campaign Marketing team, whose mission is to help customers realize value by using the product, growing proficiency, enjoying the experience, and sharing success. - The role is a hands-on internship focused on leading a re-engagement initiative to increase returning Monthly Active Usage (MAU), including analyzing data, defining segments, building a campaign, measuring results, and presenting insights. - You’ll identify three dormant segments, evaluate patterns and triggers, select a priority segment, and develop a fully vetted multichannel reactivation campaign (email, in-product, digital touchpoints) with compelling copy, collaborating with analytics and marketing leads to measure impact. - By the end of summer you’ll deliver a real Lifecycle Reactivation Playbook with measurable business impact, culminating in an executive presentation with scaling recommendations.

Atlassian offers flexible work arrangements, including remote roles, and this internship is remote and based anywhere in Poland. It sits within the Lifecycle & Advocacy Campaign Marketing organization, focused on boosting customer adoption and engagement to ensure customers realize value from the solutions. This is a hands-on, data-driven role where you’ll analyze real customer data, identify opportunity segments, build a reactivation campaign, measure results, and present insights. You’ll identify three dormant or low-activity segments, pick a priority one, design a cross-channel lifecycle messaging strategy, craft compelling copy, and collaborate with analytics and marketing to track impact and downstream engagement. By summer’s end you’ll deliver a final executive presentation and a Lifecycle Reactivation Playbook with measurable business impact and potential to scale.

Atlassian supports a distributed-first work model with options to work in an office, from home, or a mix, hiring worldwide where they have a legal entity, and conducting interviews and onboarding virtually; the role described is remote and based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customers and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships, accelerate deals, and celebrate top performance. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support Executive Programs Leads by running invite-only experiences from behind the scenes, tracking invitations and RSVPs in systems like Jira or spreadsheets, managing registration lists in Salesforce or similar tools, coordinating swag and gifting, researching sponsorship opportunities, and submitting internal requests via Jira. You’ll also help maintain clean attendee and program records for reporting and post-program insights, contribute to post-program reporting and dashboards, and bring a customer-first mindset to internal and external interactions using tools like Confluence, Jira, Google Workspace, and Excel/Sheets.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company, and the role is remote with base in Poland. The Executive Programs team designs high-impact experiences for senior customer and internal audiences and partners with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships, accelerate deals, and celebrate top performance. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support Executive Programs Leads by running invite-only experiences, tracking invitations and RSVPs, managing registration lists (including Salesforce or similar tools), coordinating swag and gifting, sourcing vendors, assisting onsite, researching third-party sponsorships, and submitting internal requests via Jira or other workflows. You’ll also help maintain clean attendee and program records for reporting, contribute to post-program reporting and dashboards, support project timelines and documentation in Confluence/Jira/Google Workspace/Excel, and bring a customer-first mindset to every interaction.

Atlassians can choose where they work—a mix of office and home—with virtual interviews/onboarding, and the role can be based anywhere in Poland since it’s remote. The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships, accelerate deals, and celebrate top performance. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support Executive Programs Leads by running invite-only experiences from behind the scenes, keeping operations tight, data clean, and attendees delighted, including tracking invitations/RSVPs, managing registrations in Salesforce or similar tools, coordinating swag, and assisting onsite if needed. You’ll also handle internal requests, explore 3rd-party sponsorships, contribute to post-program reporting, and maintain clean attendee and program records using tools like Jira, Confluence, Google Workspace, and Excel/Sheets, all while bringing a customer-first mindset.

The Renewal Manager for the DACH region owns the end-to-end renewal journey for Enterprise and Mid-Market customers, acting as the primary point of contact to drive high retention and serving as a "T-shaped" partner by collaborating at eye level with Account Executives and Customer Success to identify expansion opportunities. You will initiate and close renewals, maintain accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplify renewal processes to enable high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex, multi-stakeholder enterprise environments; strong negotiation skills and intellectual honesty; fluency in German and English; experience managing 50+ accounts per quarter; and a resilient, can-do attitude in a fast-paced environment. What's in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits. About Miro: a visual workspace enabling distributed teams to collaborate; serves 100M+ users and 250,000 companies; founded in 2011, with 1,600+ employees in 13 hubs; Miro emphasizes belonging and inclusion and provides a Recruitment Privacy Policy for applicants.

The Renewal Manager will own the renewal journey for existing DACH customers (Enterprise and Mid-Market), driving end-to-end renewal from initiation to close and aiming for high retention. They will act as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities while maintaining accurate 120-day forecasts and high CRM data hygiene, and they will simplify renewal processes for fast execution. Requirements include 3+ years in renewals/account management/ commercial SaaS, proven churn mitigation in complex enterprise settings, strong negotiation skills with intellectual honesty, fluency in German and English, managing 50+ accounts per quarter, and a resilient, can-do attitude in a fast-paced environment. What’s in it for you: a supportive, connected environment with a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and opportunities to grow, with location-specific benefits available. About Miro: a visual workspace for distributed teams with 100M users and 250,000 companies, founded in 2011, 1,600+ employees in 13 hubs, prioritizing diversity and inclusion and a collaborative culture, with recruitment data handled according to their Recruitment Privacy Policy.

The Renewal Manager will own the renewal journey for Miro’s DACH Enterprise and Mid-Market customers, serving as the primary contact and driving the end-to-end process from initiation to close while collaborating with Account Executives and Customer Success to identify expansion opportunities. They will maintain accurate 120-day forecasts, ensure high CRM data hygiene, and ruthlessly simplify renewal processes to sustain high-velocity execution. Requirements include 3+ years in renewals, account management, or SaaS, proven churn mitigation in complex multi-stakeholder enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, managing 50+ accounts per quarter, and a can-do, resilient attitude. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits noted on the Global Benefits board. About Miro: a visual workspace platform for distributed teams with over 100 million users and 250,000 companies, founded in 2011, employing roughly 1,600 people across 13 hubs, and committed to diversity, inclusion, and collaboration, with a Recruitment Privacy Policy in place.

The Renewal Manager in DACH owns the renewal journey for Enterprise and Mid‑Market customers, driving end-to-end renewals from initiation to close, acting as a cross‑functional T‑shaped partner and collaborating with Account Executives and Customer Success while maintaining 120‑day forecasts and simplifying renewal processes for rapid execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex, multi‑stakeholder enterprise environments; strong negotiation skills and intellectual honesty; fluency in German and English; experience managing 50+ accounts per quarter; and a resilient “can‑do” attitude in a fast‑paced marathon of sprints. It emphasizes a T‑shaped, cross‑functional approach to spotting expansion opportunities and achieving high retention rates. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location‑specific variations and a diverse, supportive environment for growth. About Miro: a visual workspace platform for distributed teams with over 100M users and 250,000 companies, founded in 2011, co‑headquartered in San Francisco and Amsterdam, ~1,600 employees across 13 hubs, and a culture focused on collaboration, belonging, and inclusion; recruitment privacy policies govern applicant data.

The Renewal Manager role owns the renewal journey for Miro’s DACH Enterprise and Mid‑Market customers, serving as the primary contact and driving the end‑to‑end process from initiation to close to achieve high retention. You will act as a T‑Shaped partner, collaborate at eye level with Account Executives and Customer Success to identify expansion opportunities, maintain accurate 120‑day forecasts and CRM data hygiene, and ruthlessly simplify renewal processes to maintain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven success mitigating churn in complex, multi‑stakeholder enterprise environments; strong negotiation skills and intellectual honesty; professional fluency in German and English; experience managing 50+ accounts per quarter; and a can‑do attitude with resilience for a fast‑paced marathon of sprints. What’s in it for you: a global benefits package that typically includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus joining a diverse team and location‑specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace for innovation used by over 100M users and 250,000 companies, with 1,600+ employees in 13 hubs, emphasizing collaboration, inclusion, and a mission to empower teams to create the next big thing, and noting that applicants’ data are handled in accordance with the Recruitment Privacy Policy.

The Renewal Manager will own the renewal journey for Miro’s existing DACH-based Enterprise and Mid-Market customers, driving the end-to-end process from initiation to close with a focus on high retention. They will act as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, and maintain accurate 120-day forecasts and CRM data hygiene while ruthlessly simplifying renewal processes for fast execution. Requirements include 3+ years in renewals or related SaaS roles, success mitigating churn in complex multi-stakeholder environments, strong negotiation and intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter, plus a can-do, resilient attitude. Benefits include equity, wellbeing and equipment allowances, an annual Learning & Development stipend, and a diverse, supportive team, with location-specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace enabling distributed teams to collaborate and innovate, with a global presence, a culture of collaboration and inclusion, and a Recruitment Privacy Policy governing applicant data.

The Renewal Manager in the DACH region owns the renewal journey for Enterprise and Mid-Market customers, acting as a T-shaped partner who collaborates with Account Executives and Customer Success to drive end-to-end renewals from initiation to close and identify expansion opportunities. You’ll maintain accurate 120-day forecasts and high data hygiene in CRM, and ruthlessly simplify renewal processes to sustain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex enterprise environments, strong negotiation skills and intellectual honesty, professional fluency in German and English, and managing a large book of 50+ accounts per quarter with a resilient, can-do attitude. What’s in it for you: a supportive environment with a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), plus location-specific benefits via the Global Miro benefits board and a diverse team to do your best work. About Miro: a visual workspace platform serving over 100M users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with more than 1,600 employees across 13 hubs; the company emphasizes belonging, collaboration, diversity and inclusion, and a mission to empower teams to create the next big thing, with a Recruitment Privacy Policy in place.

The Renewal Manager will own the renewal journey for Miro’s existing DACH customer base (Enterprise and Mid-Market), acting as the primary point of contact and driving the end-to-end renewal from initiation to close, while collaborating with Account Executives and Customer Success to identify expansion opportunities and maintaining accurate 120-day forecasts and high data hygiene in the CRM. The role requires ruthlessly simplifying renewal processes to maintain high-velocity execution and requires you to think beyond your function as a T‑Shaped partner to deliver the best outcome for the customer and Miro. Qualifications include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex enterprise environments; strong negotiation skills with intellectual honesty; fluent in German and English; experience managing 50+ accounts per quarter; and a resilient, can-do attitude. What’s in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences, plus a diverse, collaborative team culture. About Miro: a visual workspace platform for distributed teams, serving over 100 million users and 250,000 companies, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing diversity, inclusion, collaboration, and belonging, with Recruitment Privacy Policy governing applicant data.

The Renewal Manager in DACH owns the renewal journey for Miro’s Enterprise and Mid-Market customers from initiation to close to achieve high retention rates. You’ll act as a T-shaped partner, collaborate with Account Executives and Customer Success to identify expansion opportunities, maintain accurate 120-day forecasts and clean CRM data, and simplify renewal processes for high-velocity execution. Requirements include 3+ years in renewals/account management or commercial SaaS, proven churn mitigation in complex, multi-stakeholder enterprise environments, strong negotiation skills and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a can-do, resilient mindset. What’s in it for you: equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse team and a culture focused on belonging (location-specific benefits may vary per the Global Miro benefits board). About Miro: a visual workspace that enables distributed teams to collaborate and innovate, serving over 100 million users and 250,000 companies, with co-headquarters in San Francisco and Amsterdam and 1,600+ employees across 13 hubs, all while prioritizing diversity, inclusion, and belonging; recruitment data is managed under Miro’s Recruitment Privacy Policy.

The Renewal Manager will own the renewal journey for Miro's Enterprise and Mid-Market customers in the DACH region, serving as the primary point of contact to drive end-to-end renewals from initiation to close and achieve high retention. Responsibilities include acting as a T-shaped partner to ensure the best outcome for customers and Miro, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and data hygiene in the CRM, and simplifying renewal processes for high-velocity execution. Required qualifications include 3+ years in renewals, account management, or a commercial SaaS role; proven success mitigating churn in complex, multi-stakeholder enterprise environments; strong negotiation skills and intellectual honesty; professional fluency in German and English; experience managing 50+ accounts per quarter; and a can-do, resilient attitude for navigating a fast-paced marathon of sprints. The role offers a global benefits package (including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and the chance to join a diverse team, with location-specific benefits detailed on Miro's Global benefits board. About Miro: a visual collaboration platform serving more than 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with over 1,600 employees across 13 hubs, emphasizing belonging, collaboration, and a mission to empower teams to build the next big thing; applicant data is governed by Miro's Recruitment Privacy Policy.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated time management, resource planning, and other workflow solutions, and it is the leading time management add-on for Jira in the Atlassian ecosystem. The Technology Partner GTM Manager role is to own Tempo's most important strategic partnership with Atlassian, acting as the primary liaison to Atlassian's go-to-market, sales, channel, and partner teams to build joint pipeline and translate partnership potential into measurable revenue. Key responsibilities include partnership strategy and relationship management, joint pipeline and revenue development, field coordination and enablement, and cross-functional leadership with Marketing, Product, Engineering, and Customer Success to align programs and expedite joint initiatives. Requirements include 7+ years in strategic alliances or enterprise GTM in B2B SaaS, deep familiarity with Atlassian, a track record of co-sell motions that generate incremental revenue, and a data-driven, communication-focused approach to reporting results to leadership. Tempo offers a remote-first culture, unlimited vacation, comprehensive benefits, professional development opportunities, and an inclusive workplace, inviting candidates to apply with an English resume.

DX is one of the fastest-growing SaaS companies, helping engineering leaders build high-performing, productive teams, and it recently closed on its acquisition by Atlassian, bringing more resources behind the mission and faster product innovation. The role is remote in the US and seeks a Developer Productivity Analyst on the DX Research Team to help senior engineering leaders decide on developer productivity, DevEx, and the impact of AI. You’ll spend time talking with customers, understand their structures and constraints, and provide pragmatic, advisory guidance while facilitating workshops to design or refine DevEx programs. You’ll ship two “small ships” per month—concise, high-signal pieces capturing a single insight—and one “big ship” per quarter—a flagship piece that reframes how leaders think about a topic, such as a playbook or state-of-the-practice report. Collaboration across DX’s research, product, marketing, and sales teams will ensure content reflects customer reality and DX’s point of view, and insights will be fed back into roadmaps and messaging.

DX is a fast-growing SaaS company focused on developer experience and productivity, serving enterprises like Netflix, Uber, Dell, Pfizer, and Vanguard, and it has recently been acquired by Atlassian. The role is a remote, US-based Developer Productivity Analyst on the DX Research Team, tasked with helping senior engineering leaders decide how to improve productivity, DevEx, and the impact of AI. Responsibilities include conducting customer conversations to diagnose issues, turning insights into high-signal content such as frameworks and playbooks, and collaborating with research, product, marketing, and sales to reflect customer reality and DX’s point of view. You’ll ship two small, high-signal pieces per month and one big, flagship piece per quarter, such as a leadership playbook, a state-of-the-practice report on AI, or a mature framework for DevEx programs. The role requires strong advisory skills, pattern recognition across conversations, writing and storytelling ability, and cross-functional collaboration to produce impactful, actionable resources.

DX is a fast-growing SaaS company that helps engineering leaders improve developer experience and productivity, with clients like Netflix and Uber, and it has recently been acquired by Atlassian. Its Research team aims to advance understanding of developer productivity by turning data, research, and real-world stories into actionable insights that influence product strategy and industry thinking. DX emphasizes guiding principles such as delivering new, useful insights, pushing for depth, making insights actionable with templates and models, seeking external feedback, and maintaining a grounded, opinionated, transparent, concise, and professional voice. The Developer Productivity Analyst role (remote US) will lead original research on productivity and AI, develop frameworks and measurement approaches, and produce flagship reports that shape leadership conversations. Responsibilities include delivering two small high-signal pieces each month and one big flagship piece per quarter, conducting end-to-end research, writing and storytelling, collaboration with editors/designers/marketing, and external representation and customer collaboration to spread research.

DX is a fast-growing SaaS company that helps engineering leaders build high-performing, productive teams by delivering actionable insights into developer experience and productivity, with clients like Netflix, Uber, Dell, Pfizer, and Vanguard; it recently completed an acquisition by Atlassian to accelerate product innovation. The DX Research team aims to advance how the world understands and improves developer productivity by turning data, research, and real-world stories into actionable insights that inform product decisions and industry discourse. Their guiding principles emphasize delivering new, high-signal insights with depth, making findings practical and usable, seeking external feedback, maintaining a grounded, opinionated, transparent, and concise voice, and avoiding fluff. The Developer Productivity Analyst role (remote US) will lead original research on productivity and the impact of AI, develop frameworks and measurement approaches, and produce flagship reports that shape how leaders think about these topics, operating as a top-of-ladder IC and representing DX and Atlassian externally. Responsibilities include two small, high-signal pieces per month and one big quarterly piece, conducting end-to-end research, writing and collaborating with editors, designers, and marketers, and distributing findings through collaboration with customers and cross-functional teams in marketing and sales.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country with a legal entity, with details at go.atlassian.com/distributed. Atlassian's Your Future Org Intern program combines hands-on technical training, professional growth, mentorship, and strong social connections to set students up for a successful career. The internship role is located in the Australian Eastern Timezone, and applicants must be willing to work in that timezone; applications are open to Australian and New Zealand citizens, as well as Australian permanent residents. The Your Future Team’s Payroll Team consists of professionals from payroll, HR, and accounting, and they are hiring a Payroll Analyst who will report to the ANZ Payroll Operations Manager to support Australian payroll processing. The Payroll Analyst will manage accounting processes and systems, support payroll for 5000+ employees, produce reports, manage workflow, respond to inquiries, assist with special projects, and maintain payroll procedures and SOX controls.

Atlassian offers flexible work options—office, remote, or hybrid—so employees can balance family, personal goals, and other priorities. They hire people in any country where they have a legal entity, with more details at go.atlassian.com/distributed. Atlassian’s Future Org Intern program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for success. The Payroll Analyst role is in the Australian Eastern Timezone, and applications are open to Australian and New Zealand citizens or Australian permanent residents. The Payroll team, which reports to the ANZ Payroll Operations Manager, processes ANZ payroll for 5000+ employees, produces reports, manages workflow and vendor uploads, handles inquiries, supports special projects, and maintains payroll procedures and SOX controls, bringing accounting knowledge to a global, collaborative team.

Atlassian offers flexible work locations—office, home, or hybrid—and hires in any country where the company has a legal entity, with more details at go.atlassian.com/distributed. The Future Org Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and social connections to set students up for a successful career at Atlassian. The Payroll Analyst role is located in the Australian Eastern Timezone and requires candidates to be willing and able to work in that time zone; applications are open to Australian and New Zealand citizens as well as Australian permanent residents. The Future Team is the Payroll Team, composed of people with backgrounds in Payroll, HR, and Accounting, and the analyst will report to the ANZ Payroll Operations Manager to assist with accurate management of Australian payroll processing. Responsibilities include processing ANZ payroll for 5,000+ employees, producing reports, managing workflow, responding to employee inquiries, assisting with special projects, and maintaining payroll procedures and SOX controls.

Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity, giving employees more control over personal priorities. The company’s intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a career at Atlassian. The described role is located in the Australian Eastern Timezone, and applicants must be willing to work there; applications are open to Australian and New Zealand citizens and Australian permanent residents. The position sits within the Payroll Team, which includes payroll, HR, and accounting expertise, and reports to the ANZ Payroll Operations Manager. Key duties include processing ANZ payroll for 5,000+ employees, producing reports, handling inquiries, assisting with special projects, and maintaining payroll procedures and SOX controls.

Zendesk is hiring a Australia-based Customer Success Manager to guide APAC brands through AI-enabled digital transformation and own the full lifecycle from ROI to expansion. The role acts as the orchestrator of the customer journey, owning health/retention/advocacy, driving AI adoption, advising on solution fit, leading renewals, and using data tools like Gainsight to forecast risks and uncover trends. The candidate should blend strategic consulting with technical fluency, be comfortable translating complex tech for executives, and demonstrate ownership, analytical storytelling, and a humble/hustle mindset. Basic qualifications include 5+ years in customer success or CX, GTM experience in enterprise tech/SaaS, a relevant bachelor’s degree, hands-on SaaS/AI adoption experience, and proficiency with CS tools and quantitative analysis; preferred qualifications include enterprise market knowledge, project management skills, and experience as an innovation partner. The role is hybrid with some in-office days in Australia, and Zendesk emphasizes diversity and inclusion, mentions AI may screen applicants, and offers accommodations for disabilities.

Zendesk is establishing a world-class R&D center in Pune and hiring a Staff Software Engineer to design and deliver scalable, AI-augmented customer-experience systems, owning complex components end-to-end and mentoring other engineers. The role involves leading technical delivery for major product areas, building robust backend microservices (Java 11+/Vert.x or similar) and high-performance front-end apps (TypeScript/React) with secure REST/GraphQL APIs, and shaping architecture across frontend and backend. You will drive front-end modernization, champion reliability and observability, troubleshoot performance bottlenecks, build reusable platform capabilities, mentor engineers, and collaborate with cross-functional partners to balance business value, risk, and technical debt. Required qualifications include 8+ years of experience, strong system design and distributed systems fundamentals, expertise in JavaScript/TypeScript and React, backend proficiency in one or more languages (Go/Java/Python/Ruby/Node), experience with cloud-native services, microservices, containers, CI/CD, and mentoring. Preferred qualifications include legacy modernization, GraphQL and advanced front-end patterns, IaC/service meshes/observability stacks, relational and NoSQL databases, open-source contributions, multi-site work experience, and AI/ML feature experience; the role is Pune-based with a hybrid schedule and location requirements stating candidates must be located in Karnataka or Maharashtra, along with Zendesk’s commitment to diversity and accommodations.

The Sales Development Representative role at Zendesk is for the EMEA region and focuses on driving new business and building a strong talent pipeline to accelerate growth. Primary duties include managing a high volume of inbound leads in the CRM to qualify opportunities for Account Executives and using excellent communication to upsell/cross-sell before handoff, while thriving in a creative, multicultural team across Europe, the Middle East and Africa. The role emphasizes overachieving on targets, representing the brand, delivering an outstanding customer experience, and learning to advance a sales career trajectory. Requirements include proficiency in English, a desire to pursue consultative sales, potential SaaS or business internship experience, a can-do attitude, and the ability to work in a hybrid schedule with the Lisbon office plus remote work. Zendesk promotes an inclusive, diverse culture with equal opportunity, notes that AI may be used in screening, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Principal Solutions Consultant to serve as a trusted advisor and strategist, leading AI-powered CX and ES solutions that deliver measurable business value by aligning business goals with cutting-edge technology. Responsibilities include leading strategic solution design with Sales, owning end-to-end technical engagements (discovery, design, PoC, exec presentations), orchestrating cross-functional teams, delivering pilots, and designing scalable cloud solutions using Zendesk APIs while informing product strategy. Requirements cover 7+ years in presales/solutions consulting in SaaS/enterprise software, 3+ years leading large enterprise deals, deep fluency in web/scripting technologies and SaaS architectures, ability to articulate business value, hands-on pilots/PoCs, and expertise in at least two domains (e.g., CC, CS software, ITSM, BI, data warehousing, WFM, QA, or integration), plus AI/automation knowledge and willingness to travel, with a bachelor’s degree or equivalent. Preferred attributes include being a strategic technologist, AI-forward innovator, trusted advisor, collaborative leader, analytical storyteller, and execution-focused, with strong presentation and reference architecture design skills. The role is hybrid with partial in-office attendance, Zendesk’s commitment to diversity and inclusion, AI-based screening of applicants, and accommodations available for applicants with disabilities.

Zendesk in Copenhagen is hiring a Senior Software Engineer for the Vikings team to architect, build, and evolve full-stack features powering the Help Center, with a focus on conversational AI, upgrading the theming platform and its templating APIs. You’ll lead efforts to create a new Help Center experience centered on an AI agent-first approach, shape the theming platform for both coding and non-coding customizations, and mentor teammates while communicating complex decisions clearly to stakeholders. Required qualifications include 4+ years in full-stack or frontend roles, strong JavaScript framework and build-tool knowledge, solid systems design experience, and a track record of delivering content at web scale with high availability, plus a collaborative ownership mindset. Preferred qualifications include a CS degree, experience running high-volume environments, container orchestration with Docker/Kubernetes and AWS, familiarity with modern JS frameworks, themeable platforms, and open-source contributions. The tech stack features Ruby on Rails microservices, frontend in JavaScript/TypeScript/React, data stored in AWS Aurora MySQL, Kafka for event streaming, and deployments on Kubernetes and AWS, and Zendesk highlights a hybrid work model, commitment to diversity and inclusion, and AI-driven screening with accommodations for applicants.

Zendesk is hiring an Enterprise Account Executive to drive multi-year cloud CX and AI transformation for enterprise customers in the UK & Ireland, leveraging its AI suite (AI Agent, Copilot, QA, CCaaS) to deliver executive-level business impact. The role focuses on owning growth by landing large new enterprise accounts, leading complex multi-stakeholder deals across IT, Operations, Procurement, and the Executive suite, and driving AI adoption as part of CX transformation programs. The candidate will lead strategic discussions with C-level executives, align AI solutions to business goals and measurable outcomes, build data-driven ROI models, and collaborate with internal teams and partners to win. Desired strengths include a proven enterprise SaaS sales track record, excellent communication, a learning mindset around AI/automation, strategic ROI-focused thinking, teamwork, and a growth mindset; bonus experience spans industry domains (Business Services, Finance, Manufacturing), CX/CRM/CCaaS/AI sales, and familiarity with AI sales tools. The role is hybrid with regular travel in the UK & Ireland, office attendance to be determined by the hiring manager, and Zendesk emphasizes equal opportunity and inclusion with potential AI screening and accommodations available for applicants with disabilities.

- Atlassians can work anywhere, but this role is office-based in Salt Lake City and reports to the Head of Office Hospitality. - The Site Lead's main priority is to own the daily office experience, driving customer-focused improvements through data and customer sentiment, with influence that extends to teammates and vendor partners. - The ideal candidate thrives on team success, enjoys being the face of initiatives and the voice of the customer, values relationships, and is comfortable navigating ambiguity with a show-not-tell approach to transformation. - Responsibilities include continuous improvement projects aligned to customer promises and business priorities, acting as an escalation point for office issues, managing the food and drink budget, and delivering new hire onboarding in the geography. - They will also walk in customers' shoes to anticipate future needs, create action plans for cost, occupancy, and connection targets, and partner with our catering vendor to ensure a high-quality daily dining program.

- The Strategic Customer Success Manager role sits in Miro’s UK/I Strategic Customer Success Team, within the Customer Experience group, and focuses on delighting customers as a strategic partner to rapidly realize value with Miro. - You will manage a £100k+ revenue portfolio, become a product expert, diagnose adoption and value gaps, co-create outcome-driven plans, and lead quarterly executive business reviews, acting as the voice of the customer. - You’ll engage internal and external stakeholders to improve retention metrics, monitor the health status of customers, develop best practices for growth and renewal, partner with Sales and Renewals, and use tools like Gainsight, Outreach, and Looker. - Requirements include 5+ years in Customer Success or other B2B client-facing SaaS roles (with enterprise account experience and strategic consulting exposure), strong cross-functional collaboration and stakeholder management, excellent communication, adoption planning, and English fluency; role requires 2 days per week in the London hub (Tuesdays and Thursdays). - Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes diversity, inclusion, belonging, and a mission to empower teams to create the next big thing.

The role sits in Miro’s Global Customer Experience, on the UK/I Strategic Customer Success Team in London, with 2 days per week on Tuesdays and Thursdays. A Strategic Customer Success Manager’s main responsibility is to ensure customers realize value from their investment in Miro by tying the platform to critical business workflows, nurturing stakeholders, and acting as the voice of the customer within Miro. You’ll manage a hybrid UKI portfolio of £100k+ in revenue, become a Miro product expert, diagnose adoption and value gaps, co-create outcome-driven plans, drive retention and expansion, run quarterly executive business reviews, and collaborate with sales and renewals using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in a Customer Success or other B2B client-facing role in SaaS, experience in a strategic consulting firm handling complex accounts, a proven track record managing large enterprise portfolios, cross-functional collaboration, and excellent communication with decision-makers; fluency in English and curiosity about SaaS and AI are also desired. Benefits include equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about Miro’s mission to empower teams to create the next big thing.

Miro's Customer Experience organization includes Renewals, Customer Success, Customer Support, and Customer Education, and the Strategic Customer Success Manager role sits with the UK/I team in Miro's London hub. The primary responsibility is to ensure customers realize value from Miro by tying the platform to critical business workflows, building joint success plans, nurturing multi-threaded stakeholder relationships, and acting as the voice of the customer, with the role being permanent, full-time, and 2 days per week in London (Tuesdays and Thursdays). You will own a portfolio worth £100k+ in revenue, become a product expert, diagnose adoption and value gaps, drive retention and expansion, monitor customer health, develop best practices for growth/renewal, and collaborate with Sales and Renewals using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in a customer success or B2B client-facing SaaS role (preferably enterprise accounts), experience in strategic consulting handling complex accounts, strong cross-functional collaboration and communication skills, fluency in English, and a proactive, adaptable, collaborative mindset. Benefits include equity, wellbeing, equipment allowance, and an L&D stipend; Miro emphasizes belonging, diversity, and inclusion, and invites applicants to learn more about life at Miro and its global benefits.

Miro's Customer Experience organization includes Renewals, Customer Success, Customer Support, and Customer Education, with a Strategic Customer Success Manager role based in the UK/I team focused on partnering with and delighting customers to rapidly realize value. The role's primary responsibility is to ensure customers realize value from Miro by aligning the platform with their critical business workflows, nurturing key stakeholders, and leading joint success plans and quarterly executive business reviews as the voice of the customer. You will manage a hybrid UKI portfolio of £100k+ in revenue, become a product expert, diagnose adoption/value gaps, co-create outcome-driven plans, and improve retention metrics while coordinating with Sales, Renewals, and internal teams using tools like Gainsight, Outreach, and Looker. Requirements include 5+ years in a customer success or B2B client-facing role in SaaS, experience with strategic large Enterprise Accounts (ideally from a strategic consulting firm), cross-functional collaboration, and strong communication with decision-makers, plus English fluency and a proactive, collaborative mindset. The company offers a global benefits package (equity, wellbeing, WFH equipment allowance, and L&D stipend), a diverse and inclusive culture, location-specific benefits, and information about Miro's mission and belonging initiatives, with Recruitment Privacy Policy applicable.

Miro's Customer Experience organization includes Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to create the next big thing. The role is a Strategic Customer Success Manager on the UK/I Strategic Customer Success Team, focused on ensuring customers realize value by tying Miro’s platform to key business workflows, nurturing stakeholder relationships, and leading joint success plans and quarterly executive reviews. It is a permanent, full-time role, two days per week in the London hub, responsible for a UKI book of business around £100k+ in revenue, developing product expertise, diagnosing adoption gaps, and driving retention and expansion. Requirements include 5+ years in a B2B customer-facing role in SaaS (CSM or strategic consulting), a proven track record managing large Enterprise Accounts, cross-functional collaboration, strong stakeholder engagement, excellent communication, and English fluency with interest in SaaS/AI. What’s in it for you includes global benefits, equity, wellbeing and learning stipends, and a description of Miro’s mission, culture, and commitment to diversity and belonging, plus a note about the Recruitment Privacy Policy.

Miro’s Customer Experience unit includes Renewals, Customer Success, Support, and Education, and the Strategic Customer Success Manager role sits in the UK/I team to partner with customers, ensure they realize value, and tie Miro’s platform to their critical business workflows, including quarterly executive reviews, with a permanent, full-time schedule based in London two days per week. The role manages a portfolio of roughly £100k+ in revenue, becomes a Miro product expert to guide customers toward their desired outcomes, diagnoses adoption/value gaps, co-creates outcome-driven plans, and tracks customer health to improve retention and expansion. Candidates should have 5+ years in a B2B SaaS customer-facing role (ideally including strategic consulting), a proven ability to manage large enterprise accounts, cross-functional collaboration, and strong stakeholder engagement and communication skills. Responsibilities also include partnering with Sales and Renewals, utilizing tools like Gainsight, Outreach, and Looker to prioritize a portfolio, and developing best practices for growth and renewals to sustain customer success. Miro offers a global benefits package (including equity, wellbeing support, a WFH equipment allowance, and an L&D stipend) and emphasizes a diverse, inclusive culture; location-specific benefits vary, and candidates are encouraged to learn more via the Global Miro benefits resources.

Miro’s Customer Experience includes Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to create the next big thing, and the Strategic Customer Success Manager role sits on the UK/I team to delight customers as a strategic partner and help them rapidly realize value. This is a permanent, full-time role based in London with two days per week on Tuesdays and Thursdays. You’ll manage a UKI portfolio of roughly £100k+ in revenue, become a Miro product expert, diagnose adoption and value gaps, co-create outcome-driven plans, run quarterly executive business reviews, act as the voice of the customer, and collaborate with sales, renewals and internal teams using tools like Gainsight, Outreach, and Looker to prioritize and manage your portfolio. Requirements include 5+ years in a customer success or other B2B SaaS role (ideally enterprise), experience in strategic consulting, a proven track record handling large enterprise accounts, cross-functional collaboration, strong communication with decision makers, empathy, and fluency in English, plus curiosity about SaaS and AI. Miro offers a global benefits package (including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend), a diverse and inclusive culture, location-specific benefits, and recruitment privacy policies.

Miro's Customer Experience includes Renewals, Customer Success, Customer Support, and Customer Education, and this Strategic Customer Success Manager role sits with the UK/I team within the Global CS group to delight customers and help them rapidly realize value. The role’s core purpose is to ensure customers realize value from Miro by tying the platform to critical business workflows, nurturing stakeholder relationships, creating joint success plans, and leading quarterly executive business reviews as the voice of the customer. Responsibilities include managing a portfolio with £100k+ revenue, becoming a product expert, diagnosing adoption and value gaps, improving customer health metrics, and partnering with sales/renewals while using tools like Gainsight, Outreach, and Looker. Requirements are 5+ years in customer success or a B2B SaaS role, experience handling large enterprise accounts, cross-functional collaboration, strong communication and empathy, and English fluency, with a curiosity about SaaS and AI. The role offers global benefits (including equity, wellbeing, a WFH equipment allowance, and an L&D stipend), a diverse and inclusive culture, and location-specific details available on Miro’s benefits board.

Miro’s Customer Experience organization includes Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to create the next big thing. The Strategic Customer Success Manager role sits on the UK/I team within the Global Customer Success group and is based in London, working two days per week (Tuesdays and Thursdays). You will manage a portfolio of £100k+ revenue, become a Miro product expert, diagnose adoption gaps, co-create outcome-driven plans, build joint success plans, and lead quarterly executive business reviews as the voice of the customer. Requirements include 5+ years in a customer-facing B2B SaaS role (preferably with strategic enterprise accounts), cross-functional collaboration, the ability to engage senior decision-makers, and excellent communication, with experience using tools like Gainsight, Outreach, and Looker. The role offers global benefits (including equity, wellbeing, a equipment allowance, and an L&D stipend), a diverse and inclusive culture, and location-specific benefits that vary by region.

The Strategic Customer Success Manager role sits within Miro’s global Customer Success organization, specifically on the UK/I Strategic Customer Success Team, focusing on delighting customers by becoming a strategic partner and ensuring rapid value realization. Responsibilities include managing a £100k+ revenue hybrid UKI book of business, becoming a product expert, diagnosing adoption/value gaps, co-creating outcome-driven plans, leading quarterly executive business reviews, and acting as the voice of the customer while collaborating across Sales, Renewals, Support, and Product. You’ll use tools like Gainsight, Outreach, and Looker to prioritize and manage the portfolio, identify health status, and develop best practices for growth and renewal. Qualifications include 5+ years in a Customer Success or B2B SaaS role, experience handling large Enterprise accounts, strong cross-functional collaboration and stakeholder management, excellent communication, and fluency in English. The role is permanent, full-time, based in London with two in-person days per week (Tuesdays and Thursdays), and Miro offers a global benefits package including equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend within a diverse, inclusive, and collaborative culture.

Zendesk is seeking a highly technical Senior Product Manager to lead ML-powered features in its CX automation efforts, aiming to automate repetitive tasks and improve agent efficiency and customer satisfaction. The role will define and own the roadmap for a high-growth area within the Zendesk platform, synthesize customer insights and market trends, and collaborate with engineers, data scientists, product designers, and marketers to deliver scalable AI capabilities. You’ll drive cross-functional projects from conception to launch, communicating with product marketing, sales, customer success, and advocacy, while engaging with customers and analyzing product data to shape the evolution of AI-powered products. Requirements include 4+ years of product management experience in fast-paced agile environments, strong prioritization, experience using qualitative and quantitative research, the ability to balance long-term vision with incremental value, and excellent communication, problem-solving, and self-motivation for independent work and mentoring. Nice-to-have items include CX industry experience, prior ML feature launches, and data-driven KPI development; Zendesk offers hybrid work with in-office presence, ownership and impact, a commitment to diversity and inclusion, and accommodations, and notes that AI screening may be used in hiring per policy.

The Senior Technical Trainer at Zendesk designs and delivers advanced technical training on Zendesk’s customer experience products to customers and internal teams, aiming for mastery, real-world application, and stronger product adoption. Key responsibilities include leading multi-product training (Support, Guide, Chat, Talk, Explore), collaborating with product, content, and customer success teams to customize content, creating detailed lesson plans and hands-on labs, facilitating engaging sessions, evaluating learner understanding, gathering feedback to improve courses, mentoring junior trainers, and coordinating global training schedules including train-the-trainer initiatives. Preferred qualifications include prior experience delivering SaaS or CX training (ideally Zendesk or similar), strong facilitation and communication skills, hands-on multimedia content creation, knowledge of adult learning theory and instructional design, experience with e-learning tools and LMSs, experience supporting instructional designers, understanding of enterprise IT environments and Zendesk integrations, and leadership experience with multilingual delivery being a major plus. Travel is up to 20% of time, with hybrid work options depending on location for in-person trainings or events. The role reports to the Manager of Training Delivery & Reporting; Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, supports a hybrid work culture, notes AI screening of applicants, and offers accommodations for disabilities.

The Associate Solutions Consultant role supports Zendesk’s global sales team by providing technical and functional support on key opportunities, acting as the technical bridge to rapidly understand client requirements and demonstrate how Zendesk meets them. The mission is to ensure product selection, requiring both sales focus and technical savvy, and to manage and deliver technical information via remote calls and video conferences to drive customer satisfaction. Requirements include 2-5 years of related experience or an appetite for presales, excellent interpersonal and communication skills, bilingual English plus one of German/French/Spanish/Italian, strong problem-solving abilities, and a proactive, fast-paced work attitude with obvious passion for people. Nice-to-haves are proficiency with AI tools such as LLMs and agents, and experience with or in call centers, including understanding key metrics and best practices. Zendesk emphasizes a hybrid, inclusive culture with global offices and remote options, notes that AI screening may be used in applicant evaluation, and remains an equal opportunity employer committed to diversity, inclusion, and accessibility accommodations.

Atlassian offers flexible work options and hires globally; DX, now part of Atlassian, is based in Salt Lake City and serves clients like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings to improve engineering productivity. The Support Specialist role involves helping customers troubleshoot technical issues across the DX platform and integrations, with familiarity needed in APIs, data ingestion pipelines, authentication, and connections to tools such as GitHub, Jira, and Azure DevOps. The role also covers supporting customers using survey tools, assisting with survey setup, deployment, and analysis to gather meaningful developer feedback alongside usage analytics. Responsibilities include frontline omnichannel support via web, email, case updates, video or Slack, and collaborating with Engineering and Customer Experience teams to improve product quality and address recurring issues. It’s an opportunity for someone interested in developer tools, data infrastructure, team feedback, and customer advocacy to grow in a fast-paced, global organization, with duties spanning customer advocacy, survey enablement, technical troubleshooting, omnichannel support, and process improvement.

Atlassian supports flexible work locations and global hiring where it has legal entities, giving employees control over personal priorities. DX, now part of Atlassian, helps companies build world-class engineering organizations by providing insights into developer experience and productivity, and is based in downtown Salt Lake City serving clients like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings. The text describes a Support Specialist role to work with customers to understand and troubleshoot technical issues across DX’s platform and integrations. Key duties include survey setup and analysis; technical troubleshooting of APIs, data ingestion pipelines, authentication, and connected tools like GitHub, Jira, and Azure DevOps; and omnichannel support via Slack Connect, Teams, email, and video. The position partners with Engineering and Customer Experience to improve product quality and share insights from recurring challenges, offering a chance to work at the intersection of developer tools, data infrastructure, and customer advocacy in a fast-paced global organization.

Atlassian offers flexible work options (office, home, or a blend) and hires in any country where they have a legal entity. The Enterprise Solution Sales Executive for Jira Service Management acts as a subject matter expert in ITSM and ESM, driving new sales motions and co-selling with account teams to tailor Atlassian solutions. The role focuses on large Enterprise customers, leading complex, value-based sales cycles and displacing legacy ITSM tools with cloud-first Jira Service Management. It is based on the West Coast (California, Oregon, Washington) and collaborates with a globally distributed team. Responsibilities include expert product selling, sales strategy development, customer engagement focused on value, and cross-functional collaboration with Account Executives, Marketing, Account Management, Product, and Partner Management to explore co-selling opportunities.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity. The Enterprise Solution Sales Executive for Jira Service Management will be a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM), driving new sales motions and co-selling with account teams to tailor Atlassian solutions. The role focuses on large Enterprise customers, leading complex, value-based sales cycles and displacing legacy ITSM tools with cloud-first solutions built on Jira Service Management. It must be based on the West Coast (California, Oregon, Washington). Key responsibilities include Expert Product Selling, Sales Strategy Development, Customer Engagement, and Cross-functional Collaboration with Account Executives, Marketing, Account Management, Product, and Partner Management to align on sales strategies and co-selling opportunities.

Atlassian is transforming software development and supports major teams worldwide (NASA, Nike, Pixar, Tesla) to advance through software and collaboration, with over 236,000 customers and Account Executives helping the largest accounts scale their Atlassian investments. The Account Executive role will join the Japan team to drive enterprise sales strategy and adoption of select products and services for enterprise customers. AEs act as customer promoters, sharing feedback with product and engineering to optimize the customer experience, and they coordinate closely with Channel Partners, Product Specialists, and Marketing. They are consultative, solution-oriented, and strategic, prioritizing resources to meet customer needs and aligning with the enterprise sales process to fit Atlassian’s model. Key responsibilities include developing named account or territory plans for expansion and customer success, maintaining account ownership, collaborating with Solution Engineers, Inside Sales, Channel, and Renewals to implement effective sales strategies, working with Advisory Service, and building productive relationships with internal stakeholders and key customers.

Atlassian is revolutionizing software development and enables teams worldwide—including NASA, Nike, Pixar, and Tesla—to advance collaboration through software. The company has over 236,000 customers, and Account Executives help its largest accounts scale their Atlassian investments; the role described is part of the Japan team. AEs build and implement sales strategies to improve adoption of select products for enterprise customers and act as customer advocates by sharing feedback with product and engineering to optimize the customer experience, all in close alignment with Channel Partners, Product Specialists, and Marketing. They are consultative, solution-oriented, and creative, able to think strategically and prioritize resources to meet customer needs, and must understand the Enterprise Sales process to adapt it to Atlassian’s model. Responsibilities include developing named account or territory plans to maximize expansion and customer success, maintaining account ownership while coordinating with various roles, collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute strategies, aligning with Advisory Services to understand technical initiatives and business outcomes, partnering with Renewals to maximize health and retention, and building productive relationships with internal stakeholders, solution partners, and key customers.

Zendesk is hiring a Manager for the Business Development team in EMEA to recruit, train, and lead SDRs and BDRs, shaping development programs as the Lisbon hub expands. You will inspire the team to consistently exceed targets, provide career development, and drive agile processes, while collaborating with Sales, Marketing, Sales Operations, and Talent Acquisition to grow revenue and the talent pipeline. Candidates should be fluent in English, with additional European languages (French/German/Dutch) a plus, and have a proven track record of building high-performing sales teams, SaaS experience in Support/Sales/CRM, consistent quota attainment, plus strengths in demand generation and cross-functional work. The role features a hybrid work setup with part of the week in the local Zendesk office and part remote, with the in-office schedule determined by the hiring manager as the Lisbon expansion progresses. Zendesk emphasizes its inclusive culture, notes that AI may be used in screening, and is an equal opportunity employer committed to diversity and providing accommodations for disabilities.