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Atlassian supports flexible work arrangements (office, remote, or hybrid), hires globally where they have a legal entity, and conducts interviews and onboarding virtually as a distributed-first company. As a Senior Forward Deployed Engineer, you’ll work with customers and cross-functional teams to deliver AI-powered solutions, partnering with top organizations to solve real-world problems. The role is high-visibility and high-impact, requiring collaboration with product, engineering, and design to grow technical and domain expertise and drive tangible business outcomes in a fast-paced, ambiguous environment. Responsibilities include leading the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow/PyTorch and building robust integrations, driving data-driven insights and AI-augmented workflow automation, and managing end-to-end production deployment with monitoring. You’ll also navigate AI risk, data privacy (GDPR), and regulatory requirements, mentor junior engineers, and clearly communicate technical concepts to technical and non-technical stakeholders, aligning solutions with business objectives and setting a clear vision.

You will join Atlassian's Encryption organization, Team Coral, which maintains the Cryptor platform, Key Management Service, and Security Standards/Governance that underpin the security and performance of Atlassian products. The team is building long-term, cloud-agnostic cryptographic solutions with future support for AWS, GCP, and Azure while improving compliance posture and security standards for enterprise growth. Core responsibilities include encryption implementations and standardisation for other teams, application-level encryption with compliance monitoring, and ensuring performance, scalability, redundancy, caching, and cost optimization, along with common security controls and FedRAMP compliance. The role is a hands-on backend engineer and technical SME who shapes architecture, drives engineering best practices, defines roadmaps, and coordinates across cloud providers to deliver scalable, secure solutions. It emphasizes non-functional requirements, proactive threat/risk detection with zero-trust recovery, collaboration with Product Security, driving technical decisions, reducing operational burden and tech debt, and influencing leadership on future technical vision.

You will join Atlassian's Encryption organization, Team Coral in Information Protection, which maintains the Cryptor platform, Key Management service, and Security Standards/Governance, building platform services vital to the security and performance of Atlassian products. Cryptor provides encryption/decryption of customer data and powers Customer Managed Keys, with plans to support cloud-agnostic cryptography across AWS, GCP, and Azure while improving compliance posture and security standards for enterprise growth. Your responsibilities include encryption implementations and standardisation, application-level encryption, monitoring compliance, ensuring performance, scalability, redundancy, caching, and cost optimization, and delivering consistent security controls for FedRamp environments, as well as building new encryption capabilities and advancing technologies. You will be a hands-on backend engineer focusing on cloud infrastructure (Kubernetes, GCP, AWS), encryption/key management platforms, and architectural evolution; you will operate as a technical SME, drive engineering best practices, and help map long-term vision to team roadmaps while addressing non-functional requirements and zero-trust security and proactive threat detection. You will collaborate with Product Security on compliance and policy standards, lead technical decisions across multiple engineering teams, influence leadership with a forward-looking technical vision, and aim to reduce operational burden and tech debt while improving feature velocity and system health.

You’ll join Atlassian’s Encryption organization, Team Coral, working on the Cryptor platform components, Key Management service, and Security Standards/Governance to build platform services essential to the security and performance of Atlassian products. Cryptor is Atlassian’s high-scale encryption/decryption platform for customer data and powers Customer Managed Keys (CMK/BYOK); the team is charting a cloud-agnostic architecture to support AWS, GCP, and Azure in the future and improve compliance posture and security standards. The mission includes providing encryption implementations and standardization, application-level encryption, monitoring compliance, and delivering performance, scaling, redundancy, caching, and cost optimization, along with common security controls for FedRAMP environments. As a hands-on backend engineer, you will focus on technical challenges and operational aspects, with core tech spanning Kubernetes and cloud providers (GCP/AWS), encryption/KMS platforms, and architecture evolution, acting as a technical SME and driving engineering best practices and long-term roadmaps. You’ll also collaborate with Product Security on compliance and policy standards, drive technical decisions across multiple teams, influence leadership with a technical vision to support future needs, and work to reduce operational burden and tech debt while improving feature velocity and system health.

You’ll join Atlassian’s Encryption organization, Team Coral, in the Information Protection department to work on the Cryptor platform, Key Management service, and Security Standards/Governance. The team builds and operates platform services that underpin security and performance across Atlassian products, including Cryptor for encrypting/decrypting customer data and powering Customer Managed Keys. They are pursuing cloud-agnostic cryptographic architectures for AWS, GCP, and Azure, while improving compliance posture and security standards to support growth in the Enterprise space. As a hands-on backend engineer, you will implement encryption solutions, monitor compliance, optimize performance, scaling, caching, and cost, and ensure consistent security controls for FedRAMP environments, focusing on non-functional requirements and zero-trust threat detection and remediation. You’ll collaborate with Product Security on policy standards, drive technical decisions and roadmaps across multiple teams, influence leadership with a technical vision, and aim to reduce operational burden and tech debt while improving feature velocity and system health.

Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires in any country where it has a legal entity. The role, reporting to the Head of Teamwork Collection Finance, is to drive financial strategy and influence decision-making for the Teamwork Collection, including AI monetization in partnership with executive leadership. It’s a business-critical position that partners with executives and cross-functional teams across Product, Engineering, Finance, and Sales to provide thought leadership and align financial priorities with Atlassian’s strategic vision. Key responsibilities include co-designing pricing, packaging, and AI-based monetization for Jira, Confluence, and Loom; communicating strategy and enabling integrated end-to-end financial planning and decision making; and monitoring market trends to guide planning. The role supports Atlassian’s path to $10B revenue and sustained GAAP profitability, shaping the long-term strategy for the Teamwork Collection and helping scale the business across Enterprise Cloud, AI, and System of Work transformations.

Atlassian offers flexible work options and hires in any country where it has a legal entity. The role, reporting to the Head of Teamwork Collection Finance, seeks a seasoned finance professional to drive financial strategy for the Teamwork Collection (including Jira, Confluence, Loom) and AI monetization in partnership with executive leadership, ensuring alignment with Atlassian’s strategic vision. It is a business-critical role that partners with senior leaders across Product, Engineering, Finance, and Sales to shape and communicate financial priorities that drive profitable growth. Responsibilities include co-designing pricing, packaging, and long-term AI monetization models for the Teamwork Collection, and enabling integrated end-to-end financial planning and decision making. The role requires monitoring market trends, evaluating strategic initiatives for topline and bottomline improvements, and leading the long-term strategy for the Teamwork Collection as Atlassian scales across Work management products and company transformations—Enterprise Cloud, AI, and System of Work.

You’ll join Atlassian’s Encryption organization, Team Coral, in the Information Protection department, working on the Cryptor platform components, Key Management service, and Security Standards/Governance to build essential platform services for Atlassian’s security and product performance. Cryptor is a high-scale encryption/decryption platform powering Customer Managed Keys (CMK/BYOK), with a future focus on cloud-agnostic cryptographic solutions across AWS, GCP, and Azure, while improving compliance posture and security standards. The mission includes delivering encryption implementations and standardization, application-level encryption, compliance monitoring, and performance-related goals such as scaling, redundancy, caching, and cost optimization, along with common security controls for FedRAMP environments. You’ll be a hands-on backend engineer and technical SME, driving architecture evolution, working across cloud providers and KMS solutions, mapping long-term vision to team roadmaps, and prioritizing non-functional requirements, scalability, and proactive security threat detection and zero-trust recovery. You’ll collaborate with Product Security on policy standards, drive cross-team technical decisions, influence leadership with a forward-looking technical vision, and aim to reduce operational burden and tech debt while improving feature velocity and system health.

You’ll join Atlassian’s Encryption organization, Team Coral, within the Information Protection department, where Coral maintains the Cryptor platform components, Key Management service, and Security Standards/Governance to build platform services essential for Atlassian's security and product performance. Cryptor powers encryption/decryption of customer data and Customer Managed Keys, with a future plan for cloud‑agnostic cryptographic solutions across AWS, GCP, and Azure, while improving Atlassian’s compliance posture and security standards. The mission includes providing encryption implementations and standardization for other teams, enabling application‑level encryption, monitoring compliance, optimizing performance, scaling, caching, and cost, plus building common security controls for FedRAMP environments and developing new encryption technologies. You’ll be a hands‑on backend engineer focusing on cloud infrastructure (Kubernetes, AWS, GCP), encryption/key management, and architecture evolution, acting as a technical SME and driving engineering best practices, architecture/design, and initiative roadmaps. You’ll collaborate with Product Security on compliance, drive technical decisions across multiple teams, influence leadership with a technical vision for future needs, and work to reduce operational burden and tech debt while improving feature velocity and system health.

You’ll join Atlassian’s Encryption organization, Team Coral, within the Information Protection department, and work on Cryptor, Key Management service, and Security Standards/Governance that enable security and performance across all Atlassian products. Cryptor provides encryption/decryption for customer data and powers Customer Managed Keys (CMK/BYOK); the team is building cloud-agnostic cryptographic solutions with future support for AWS, GCP, and Azure, while tightening compliance posture. The mission includes delivering encryption implementations and standardization, enabling application-level encryption, monitoring compliance, and ensuring performance, scaling, redundancy, caching, and cost optimization, plus consistent security controls for FedRamp environments. You’ll be a hands-on backend engineer acting as a technical SME, driving architecture and engineering best practices, defining long-term visions and roadmaps with cross-team collaboration, and focusing on non-functional requirements and proactive security threat detection/remediation. The role also involves collaborating with Product Security on policy standards, driving technical decisions across multiple teams, influencing leadership with a future-oriented technical vision, and reducing operational burden and tech debt to improve feature velocity and system health.

At Atlassian, Team Coral within Information Protection is responsible for the Cryptor platform components, Key Management Service, and security standards/governance, building cloud-agnostic encryption solutions to run on AWS, GCP, and Azure while improving Atlassian's compliance posture for enterprise growth. The role covers providing encryption implementations and standardization, application-level encryption capabilities with compliance monitoring, and ensuring performance, scalability, redundancy, caching, and cost optimization. You’ll be a hands-on backend engineer acting as a technical SME, driving architecture and engineering best practices, and mapping company-level initiatives to team roadmaps while focusing on non-functional requirements and scale across multiple cloud infrastructures. The position emphasizes proactive security threat detection, zero-trust remediation tooling, and collaboration with Product Security to uphold compliance and security policy standards. You will influence leadership with a future-focused technical vision, coordinate several engineers toward implementation, and seek to reduce operational burden and tech debt while increasing feature velocity and system health.

Atlassian supports flexible work options—office, home, or a mix—and hires people in any country where it has a legal entity. Atlassian Corporate Engineering (ACE) is a global team of five departments (Enterprise Technology, Go-to-Market Technology, Workplace Technology, Commerce Technology, and AI Technology) that delivers high-value products and services, generates actionable insights, and accelerates solutions to drive growth. ACE aims to unleash the potential of every Atlassian team and acts as the best customer of Atlassian by collaborating on AI innovation and company-wide initiatives. The Future Team described is the Workplace Technology team, which is seeking a Jira Administrator to maximize Jira usage across internal staff and Atlassian-wide instances. The role includes configuring and maintaining Jira spaces and integrations, managing permissions, collaborating to design and deliver Jira solutions, leveraging REST APIs and automation, creating reports, supporting cloud migrations, and occasionally guiding other Atlassians on Jira.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in countries where it has a legal entity. Atlassian Corporate Engineering (ACE) is a global organization comprising five technology departments focused on delivering high-value products, accelerating solutions, and driving growth through AI and partnerships. The Future Team seeks a Jira Administrator to join the Workplace Technology team, supporting Jira instances across the company and helping staff maximize Jira usage. The role involves configuring and maintaining Jira spaces, integrations, and user permissions, collaborating with cross-functional teams, and leveraging REST APIs and automation to streamline processes and solve complex problems. Responsibilities include creating reports, supporting Jira cloud migrations, and occasionally mentoring Atlassians on Jira usage.

DX is a fast-growing SaaS company delivering actionable insights into developer experience that help engineering leaders build high-performing teams, with clients like Netflix, Uber, Dell, Pfizer, and Vanguard; backed by ICONIQ and other investors, it’s headquartered in Salt Lake City, profitable, and tripling revenue year over year. The Founding CSM (APAC) role entails becoming the first CSM on the ground in APAC, partnering with customers to drive engineering transformation using the platform, and managing a segment through implementation, rollout, and eventual renewal. You’ll own the full customer lifecycle—from implementation to driving program success (utilization, business alignment, use-case development) to renewal, coordinating ProServ, Sales, Support, and Solutions Engineering to meet customers’ needs. You’ll create and maintain a customer success plan, track success initiatives, meet net renewal and expansion targets, forecast renewals, identify renewal challenges, and position DX as a strategic driver by aligning with prospects’ goals and uncovering expansion opportunities. At DX, the core value is individual mastery—being the best at your craft—rewarded by outcomes, while some factors are outside control, but the company emphasizes high performance and impactful work.

DX is a fast-growing, profitable SaaS company that helps engineering leaders boost developer experience and productivity, serving brands like Netflix, Uber, Dell, Pfizer, and Vanguard, with ICONIQ backing and a Salt Lake City HQ. The Founding Customer Success Manager (APAC) role partners with DX customers to drive engineering transformation using the platform, overseeing implementation, rollout, and renewal while maximizing utilization and business alignment. As the first CSM on the ground in APAC, you’ll own the full lifecycle, coordinate an internal team (ProServ, Sales, Support, Solutions Engineering), and help define a scalable, proactive customer success function. You’ll create and maintain customer success plans, forecast renewals, identify renewal challenges, drive expansion by uncovering use cases, and conduct executive engagements to embed DX insights into client workflows. DX emphasizes individual mastery and high performance, with rewards for excellence, acknowledging external factors while focusing on doing the job at the highest level.

Zendesk, a service-first CRM company, is seeking a Senior Software Engineer in Pune to build a real-time reporting and analytics pipeline, favoring candidates with experience in high-scale data-processing and SaaS environments. The role involves designing, implementing, refactoring, and optimizing systems, owning major project components, making technical tradeoffs, and mentoring junior engineers. Requirements include 4+ years of experience with high-scale data processing and hands-on work with real-time technologies such as Kafka, Kinesis, ElasticSearch, Flink, Spark, ClickHouse, Snowflake, plus Java proficiency and familiarity with AWS, Docker, and Kubernetes. The position requires being located in Karnataka or Maharashtra with a hybrid work model and some in-office time, the exact schedule to be determined by the hiring manager. Zendesk is an equal opportunity employer that values diversity and inclusion; AI may be used to screen applications, and accommodations are available for applicants with disabilities.

Zendesk is seeking an AI-savvy SMB Account Executive to grow its SMB base and accelerate revenue by applying AI-driven insights to transform every interaction into authentic customer experiences at scale. You will hunt new SMB opportunities, close deals of all sizes, nurture relationships for retention, lead complex sales cycles with AI-informed solutions, co-create AI transformation roadmaps with measurable KPIs, and develop data-backed ROI cases while maintaining a robust Salesforce pipeline and collaborating with cross-functional teams. Required qualifications include at least 2 years of B2B SaaS sales or solution engineering experience, a proven track record of exceeding targets, strong technical aptitude for AI product architecture and integrations, excellent CRM forecasting skills, and willingness to travel. You are a customer-centric innovator, data-driven decision-maker, collaborative influencer, continuous learner and mentor, and a strategic thinker who can execute with discipline to deliver high-impact outcomes. The role offers an annualized US OTE of $111,000–$167,000 (60/40 base/commission) with potential bonuses, a hybrid work arrangement with some in-office time, and Zendesk’s commitment to equal opportunity, diversity and inclusion, plus accommodations for applicants with disabilities.

Zendesk is hiring a Lead AI Strategist for its Forward Deployed Engineering team to build and deploy live AI pilots that prove ROI to strategic global customers before signing the contract. The role is the technical architect and a “Scrappy Technical Operator” who bridges Sales strategy and Product reality by creating high-impact, real-world AI agents and guiding customers through the transition to Agentic AI. Responsibilities include owning the pilot lifecycle (discovery, scoping, delivery), hands-on configuration of Zendesk AI Agents and Copilots, and ensuring a successful go-live with integrated systems. It also involves de-risking deals by aligning pilots with measurable business outcomes, providing AI readiness guidance to executives, and feeding feature gaps back to Engineering to influence the AI roadmap. Basic qualifications require 5+ years in Enterprise SaaS, API/webhook/troubleshooting literacy, CX expertise, and fluent English; preferred qualifications include Zendesk product familiarity, AI/RPA interest, APAC regional experience, plus a hybrid work model and a commitment to diversity and inclusion.

Zendesk is seeking a Senior Software Engineer for the Workforce Management Integrations team to design and build scalable integrations that connect Zendesk’s core WFM capabilities with third-party systems, enabling data-driven support experiences for millions of users. You will own the full software development lifecycle for multi-developer projects, lead squad-based initiatives, translate business needs into technical solutions, and drive performance, reliability, and maintainability. Basic qualifications include 5+ years in backend or integration engineering, advanced proficiency in Go, Go Test, Docker, PostgreSQL and MySQL, strong AWS experience, Kafka and event-driven architectures, REST API integrations, testing, and Agile/Scrum methodologies. Preferred qualifications include PHP, ClickHouse or other analytical databases, monitoring with Datadog and Sentry, CI/CD tools (GitHub Actions, Jenkins, Spinnaker), and prior experience with Workforce Management tools. The Poland-based role offers a base salary range of 257,000–385,000 PLN, a hybrid work model requiring some in-person office time, and Zendesk’s commitment to equal opportunity, diversity, AI-based screening, and reasonable accommodations.

- The job is a Junior Associate Solutions Consultant at Zendesk targeting the SMB market, providing technical and functional support to sales and solutions teams and demonstrating how Zendesk solutions meet customer needs, serving as the technical bridge in virtual and occasional onsite meetings. - The role requires both sales focus and technical savvy, including assisting with proposals, presentations, demonstrations, and managing customer relationships while collaborating with Go-to-Market teams and presenting technical information to prospects. - It offers growth through training, mentorship, and opportunities to gain exposure to multiple Go-To-Market functions and direct customer engagement. - Qualifications include a bachelor’s degree in a relevant field, strong analytical and communication skills, familiarity with AI technologies and web/scripting/SaaS, with internship or related sales/customer service experience being a plus. - Compensation features a US hourly OTE range of $49.04–$73.08 (80/20 base/commission) with potential bonuses and benefits, a hybrid in-office/remote work model, Zendesk’s commitment to diversity and inclusion with accommodations available, and AI may be used in screening.

The Principal/Director, Customer Experience at Zendesk leads a global, cross-functional program to identify, design, and operationalize AI-driven improvements that increase CS manager productivity, reduce administrative overhead, and unlock higher-value customer engagement, partnering with CS leadership, Product Ops, Data & Analytics, and Technology to embed intelligent workflows and automation. The role drives AI-enabled efficiency and workflow automation by identifying high-volume CS processes suitable for automation, designing AI capabilities such as summaries and action recommendations, and integrating these into the existing CS tool stack. It is a global program leadership role with clear workstreams, ROI-based prioritization, and KPIs, overseeing rapid pilots, validation through quantitative and qualitative feedback, and scaling proven solutions with adoption support. The position emphasizes data-driven insights and prioritization, delivering next-best-action recommendations and health signals to improve decision-making, and serves as the connective tissue across CS, CS Ops, Product, Engineering, RevOps, and AI teams with a focus on enablement and adoption. Requirements include 10+ years in related CS/Ops/PM roles, global program leadership, hands-on AI/workflow experience, and strong communication and data literacy, with the title of Director/Principal reporting to the VP, Global CS & OCCO; the US base salary is $178k-$266k and Zendesk notes AI screening and a hybrid, inclusive workplace with accommodations available.

Zendesk is hiring a Global Engagement Manager (Portugal or Poland) who serves as a reliable point of contact for customers, gathering requirements and designing and delivering solutions while collaborating with stakeholders and coaching others in an agile, collaborative culture. Responsibilities include owning the customer lifecycle, meeting delivery targets, supporting pre-sales for services bookings, defining success criteria, leading implementation plans, managing leadership-level client relationships, and coordinating cross-functional teams to address issues and pursue expansion opportunities. Requirements include prior experience delivering enterprise-level support, project management or consulting, mandatory CCaaS and AWS Services/Connect experience, strong English communication, leadership of technical teams, C-suite relationship experience, with PMP or similar certification highly desirable, and familiarity with Agile, SOW/contract/risk management, and selling/delivering support services. The company offers a flexible hybrid work model with in-office presence about once per week, and the Poland base salary range is zl146,000–zl220,000, with actual compensation based on capabilities and experience and potential bonuses or incentives. Zendesk emphasizes equal opportunity, diversity, inclusion, and accommodations for applicants with disabilities; AI screening may be used in the hiring process, and the company provides resources and contact options for accommodations.

The Zendesk Customer Success Manager role is a forward-looking, AI-enabled position that owns customer relationships and guides clients to desired outcomes using Zendesk’s AI-powered Resolution Platform. The overarching objective is proactive health management, accelerated product adoption, ROI articulation, and growth of customer relationships by applying Zendesk AI capabilities and solution fit. Responsibilities include owning the full customer lifecycle from onboarding to renewal, delivering outcome-driven engagements, designing success plans, coordinating with Professional Services, championing AI adoption, advising on configuration, and identifying expansion opportunities using data-driven insights. Required background includes 5+ years in customer success/experience in enterprise SaaS, GTM or other customer-facing roles, a relevant bachelor’s degree, experience with SaaS/AI adoption, ability to influence stakeholders, proficiency with CS tools like Gainsight, and strong program/project management skills. The role is hybrid with partial in-office time, Zendesk’s commitment to diversity and inclusion and equal opportunity, and AI-based screening may be used in hiring with accommodations available for applicants who need them.

The Senior Solutions Consultant (SC) for Strategic Accounts at Zendesk serves as the lead technical, solution, and competitive expert for the company’s largest Bay Area accounts, with a track record of selling to Enterprise executives and securing multi-year, high-revenue deals. The SC collaborates with Sales, Marketing, and Product Managers to own executive-level technical relationships with strategic prospects and deliver technical information that aligns the visionary solution through onsite or virtual meetings. Required hard skills include 8+ years of enterprise software sales, the ability to map business goals to complex solutions, strong communication and objection-handling, expertise in pilots/POCs, and knowledge of emerging AI technologies and ROI-driven rollouts, with the role requiring residence in the Bay Area and up to 40% travel. Soft skills emphasize customer obsession, relationship-building at the executive level, intellectual curiosity, and a growth mindset, while desirable extras include contact center experience, vertical industry expertise, knowledge of CS software/ITSM/data warehousing, AI solutions, formal sales training, and an MBA. Compensation includes a US annualized OTE of $226,000–$338,000 with an 80/20 base/commission split, a hybrid in-office/remote work model, and Zendesk’s commitment to equal opportunity, diversity, inclusion, and accommodations, including AI screening and disability accommodations.

The Agentic Strategist leads end-to-end pilot engagements to prove Zendesk AI’s value, balancing hands-on pilot work with aligning outcomes to strategic customer goals to speed commercial deals. They own discovery, scoping and delivery, partner with the account team, ensure customer readiness, configure AI features and integrations, coordinate with PS, interface with Product for gaps, design testing and QA, and hand off post-pilot while serving as a product expert. Key skills include startup agility, strong Zendesk product knowledge, technical ability, project/relationship management for enterprise SaaS/AI, proactive mindset, and excellent communication with change management experience. Success metrics cover commercial impact (pilot-to-deal conversion), customer impact (automation/augmentation and stakeholder satisfaction), operational excellence (time-to-value and risk management), and scalability (asset reuse, knowledge transfer, innovation). The role offers a US base salary of $137k-$205k with potential bonuses, a hybrid work arrangement, and Zendesk’s commitment to equal opportunity and accommodations, noting that AI screening may be used in applicant evaluation.

Zendesk is seeking a Senior Solutions Consultant in South Korea and the broader APAC region to bridge customer vision and technical reality, acting as the product’s technical storyteller, trusted advisor, and solution architect. The role involves driving the technical sales cycle with Account Executives to secure new partnerships and expand existing relationships across Mid-Market and Enterprise/Strategic Accounts, leading strategic solution design in discovery sessions, delivering PoVs and product demos, and serving as the technical authority on security, integration, and AI/automation use cases. Basic qualifications include 5+ years in presales or solutions consulting in Enterprise SaaS or CX, native-level Korean and business-level English, strong enterprise SaaS architecture knowledge, proven experience managing the full sales cycle, and practical experience with customer experience automation and Generative AI use cases, plus willingness to travel. Preferred qualifications include domain expertise in relevant Korean/APAC industries, prior consulting experience implementing large-scale enterprise software, knowledge of CX/CCaaS/ITSM markets, and strengths in value-based selling, discovery, and design thinking. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may be used in screening applications, and is an equal opportunity employer offering accommodations for applicants with disabilities.

Zendesk is seeking a seasoned CX Acceleration Manager/Consultant to join its CX Acceleration Team, blending hands-on Zendesk administration with strategic consulting to help Enterprise clients realize rapid, transformative CX outcomes. The role leads short-term engagements to accelerate value, conducting technical assessments and discovery, securing executive sponsorship, and delivering hands-on configuration work that yields quick wins. Responsibilities include implementing deep Zendesk configurations, maximizing feature utilization, coordinating cross-functional teams, delivering formal close-out reviews that quantify value, and capturing learnings to improve global delivery models. Basic qualifications require 5+ years in senior customer-facing roles, expert-level Zendesk administration, technical consulting experience, and strong communication skills; preferred qualifications include ITSM/CXM knowledge, cross-functional collaboration, and creative problem-solving. The position is hybrid (partial in-office with schedule set by the hiring manager), emphasizes an inclusive culture, notes that AI may be used in screening, and provides accommodations and equal opportunity employment protections.

Figma is expanding its team to make design accessible, offering a platform that supports ideas from brainstorming to prototypes, code translation, and AI-driven iteration with real-time, global collaboration. They’re building the next era of AI-native craft and seeking experienced graphics engineers to join the Figma Weave team to improve rendering, video compositing, and the effects pipeline, impacting users from startups to Fortune 500 companies. Responsibilities include designing, building, testing, and shipping high-quality graphics engine features using Rust, TypeScript, WebGPU, and WGSL; owning key product areas that affect UX; and ensuring reliability, security, performance, and user experience while mentoring teammates. Requirements include 5+ years of professional software engineering with production systems and real-time graphics experience, a strong foundation in color and image processing, and proficiency with Rust, TypeScript, shader languages, and WebAssembly, plus strong collaboration skills; plus nice-to-haves like experience with generative AI, React, and a passion for craft-like, maintainable architecture. Figma emphasizes diversity and equal opportunity, offers accommodations for disabilities, and outlines interview and onboarding logistics, including a candidate privacy notice and a requirement to keep cameras on during video interviews and attend in-person onboarding.

Figma is growing its team of creatives and builders to make design accessible to all, helping teams move from idea to prototype to production with real-time collaboration and AI-enabled iteration. The Figma Research team is hiring a top-tier researcher to support Figma Design, drive scale and innovation in design and production tooling, and influence industry-wide product development. You will partner with Product, Design, and Engineering to identify opportunities, define strategy, break down complex business challenges into research plans, lead end-to-end studies, and use storytelling to influence the product roadmap and business impact. Ideal candidates have 7+ years of UX research at a high-growth B2B SaaS company, expertise in qualitative and quantitative methods, the ability to test critical assumptions, and a track record of gaining consensus across executives and cross-disciplinary partners; AI-powered features experience is a plus, with 2+ years in product/design or frontend engineering as a bonus. The role offers a salary range of $164,000–$243,000 for SF/NY hubs, remote options localized by location, equity and a broad benefits package, with Figma prioritizing diversity and accessibility and offering accommodations; note that there is a camera-on requirement for video interviews and in-person onboarding.

Figma is growing its Research team to support Figma Design and push innovation in design and production tooling, enabling real-time collaboration and AI-led iteration. This full-time role can be remote in the United States or based in a US hub, and you will partner with Product, Design, and Engineering to deliver strategic research and influence the product roadmap. Requirements include 7+ years of UX research at a high-growth B2B SaaS company, strong mixed-methods skills (qualitative and quantitative), the ability to identify critical assumptions and craft right-sized studies, and a track record of gaining executive buy-in; experience with AI-powered features is a plus. Nice-to-have: 2+ years in product design, user-centric product management, or frontend engineering, familiarity with Figma products, and a growth-minded attitude, with the company emphasizing learning and diversity. Compensation includes an annual base salary range for SF/NY hubs of $164k–$243k, equity and comprehensive benefits, with remote roles localized in pay; Figma also commits to equal opportunity, accommodations for disabilities, and notes policies like cameras-on during video interviews and in-person onboarding.

Figma is hiring a Product Marketing Manager, Builder Audience, a versatile marketer to bring highly technical products to market and drive growth across product, sales, design, and marketing teams. The role owns end-to-end product marketing for a key Figma product, develops go-to-market strategies from 0 → 1 to product enhancements, and translates technical capabilities into differentiated positioning and messaging. You’ll partner with Product to run beta programs, drive adoption through educational and community content (tutorials, guides, events, live sessions), collaborate on integrated campaigns, and define audiences and personas (e.g., PMs, developers, founders). Requirements include 7+ years in product marketing with a track record launching net-new products, strong ability to learn and market technical products, cross-functional GTM leadership, and comfort with technical concepts; bonus points for developer-facing marketing, B2B SaaS, SQL, or entrepreneurial experience. The role can be based in Figma’s San Francisco hub or remotely in the United States, with SF/NY base salary range of $149k–$288k and remote pay localized to 80–100% of range, plus equity and a comprehensive benefits package, and Figma’s commitment to diversity and accommodating candidates.

Figma is expanding its team of creatives and builders to make design accessible, offering a platform that supports idea-to-product workflows, prototyping, code translation, and real-time collaboration from anywhere. The role is a full-time Product Marketing Manager, Builder Audience, a versatile marketer who partners with product, sales, design, and marketing to bring highly technical products to market and drive growth, with options to work from our San Francisco hub or remotely in the United States. You’ll own end-to-end product marketing for a key Figma product, develop go-to-market strategies from 0→1, translate technical capabilities into differentiated positioning, run beta programs, and drive adoption through educational content, tutorials, events, and sales enablement; you’ll define new audiences and personas like PMs, Developers, and Founders. Required: 7+ years in product marketing or related roles with experience launching net-new products, ability to quickly learn and market technical products, cross-functional GTM leadership, and comfort with technical concepts; pluses include developer-facing marketing, B2B SaaS, SQL, or entrepreneurial SaaS experience. Figma emphasizes growth and diversity, offers a salary range of 149,000–288,000 USD for SF/NY hubs (with remote pay localized), equity and a comprehensive benefits package, accommodations for disabilities, and notes about interview requirements and the Candidate Privacy Notice.

The Senior Director of Revenue Enablement at SmartBear will build, scale, and optimize revenue enablement programs, align content, training, and tools with business objectives, and directly oversee a sales enablement team. The role is responsible for developing and implementing a comprehensive revenue enablement strategy for a fast-growing SaaS business, including scalable onboarding and ongoing development for reps. It requires leading revenue training and coaching, partnering with GTM leadership to design methodologies, tools, and processes, and delivering data-driven coaching and market insights. Additional duties include content and resource development, GTM tools and CRM optimization, cross-department collaboration with Product, Marketing, and GTM teams, and defining KPIs with regular leadership reporting. Qualifications include 8+ years in enablement in SaaS, 2+ years leading a sales enablement team, proficiency with Salesforce and tools such as MindTickle, Outreach, Gong, Terret, PlanHat, plus a culture of inclusion; the company offers hybrid work, transparent pay, and a base salary range of $156,660–$170,480 USD, with potential bonuses and equity.

Tempo serves 30,000+ customers, including a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company emphasizes helping people work better and positions itself as a tech company with a heart, inviting applicants to join as it continuously innovates products. The Security Manager role will lead Tempo’s security and privacy programs, collaborating with engineers, product managers, and other teams to secure products and protect customer privacy while maturing governance, risk, and compliance alongside security operations. Responsibilities include attaining ISO 27001/27701, SOC 2 Type 2, GDPR, CCPA and other certifications; driving incident response; managing vulnerabilities; embedding security in the SDLC and AWS; delivering security training; monitoring threats and regulatory changes; and advising leadership, policies, and third-party AI/security tool assessments. Qualifications include 4+ years in GRC with external audits, 2+ years in SaaS/cloud security, a degree in cybersecurity or related field, relevant certifications (CISSP/CISM/CISA), familiarity with GDPR/CCPA/Law 25, security tooling and vendor risk, strong communication, and pluses in AI governance; Tempo offers remote-first culture, unlimited vacation, comprehensive benefits, professional development, and an inclusive, equal-opportunity workplace.

Tempo is a global software company with over 30,000 customers (including about one-third of the Fortune 500) offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and more, and it is the leading time management add-on for Jira in the Atlassian ecosystem. The company is looking for a Security Manager to lead security and privacy programs, working with developers, engineers, product managers, and other teams to secure products while preserving customer privacy. Key responsibilities include achieving and maintaining ISO 27001/27701, SOC 2 Type 2, GDPR, and CCPA certifications; driving security incident response; managing vulnerability programs across SaaS products; embedding security into the SDLC and AWS infrastructure; and handling customer and partner security reviews. Requirements include 4+ years in GRC with successful audits, 2+ years in SaaS/cloud security, a degree in cybersecurity or related field, relevant certifications (CISSP/CISM/CISA), knowledge of privacy regulations, and strong communication and vendor risk management skills, with AI governance experience a plus. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, professional development, a diverse collaborative culture, equal opportunity employment, and resumes submitted in English for global hiring.

Atlassian is seeking a Senior Product Marketing Manager to drive acquisition, adoption, and expansion of Jira Service Management and Service Collection within existing customers across SMB and enterprise audiences through marketing campaigns at all funnel stages. The role involves collaborating with Product Management and demand generation to develop product positioning and messaging tailored to target buyers and to influence the go-to-market strategy for ITOM capabilities. Responsibilities include implementing marketing programs to sustain momentum, shaping campaign narratives, and designing end-to-end campaigns while partnering cross-functionally with various stakeholder teams. You will craft compelling messaging for Service Collection, develop GTM strategies for ITOM capabilities, and collaborate with Demand Gen and Performance Marketing to drive new sign-ups and qualified leads. Additionally, you will act as the voice of the customer, gaining deep insights into target audiences, conducting market research, and informing product direction, messaging, and campaign strategy.

Atlassian seeks a Senior Product Marketing Manager to drive acquisition, adoption, and expansion of Jira Service Management and Service Collection within existing customers by running campaigns across the funnel for SMB and enterprise. The role involves collaborating with Product Management and demand generation to deliver distinctive campaigns based on product positioning and messaging tailored to each target buyer. You will influence the go-to-market strategy for ITOM capabilities, working with product stakeholders in this rapidly growing area and managing both product-led and sales-led programs to sustain momentum. Responsibilities include shaping campaign narratives, driving awareness of Service Collection and differentiators, designing end-to-end campaigns, and partnering cross-functionally with a range of stakeholder teams, plus crafting compelling messaging used in campaigns to drive awareness, acquisition, adoption, and expansion. You will develop GTM strategies for ITOM, create high-impact content for technical audiences, partner with Demand Gen and Performance Marketing to generate new Service Collection sign-ups and qualified leads, and act as the voice of the customer by conducting market and customer research to inform product direction and messaging.

Atlassians can choose where they work—office, home, or a combination of the two. This flexibility gives them more control over supporting their family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The text includes a placeholder for a job description to be inserted. Overall, the message promotes flexible work arrangements and broad hiring eligibility.

Atlassians can choose where they work—whether in an office, from home, or a combination of the two. This arrangement gives them greater control to support their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder, [[INSERT JOB DESCRIPTION HERE]], indicating a missing job description. Altogether, the message emphasizes flexible work options and a global hiring reach.

Atlassian hires people in any country where they have a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Senior Engagement Manager is an individual contributor in Atlassian’s globally distributed Advisory Services team, helping large strategic and enterprise clients achieve outcomes with Atlassian solutions. Responsibilities include serving as the primary client contact, managing scope, guiding engagements from start to finish, delivering results, identifying growth opportunities, and maintaining clear communication to demonstrate value. The role requires collaboration with cross-functional Atlassian teams, solving business challenges, promoting opportunities for service and product expansion, creating technical content, and traveling up to 30% of the time for internal and client events. Requirements include 10+ years in SaaS or tech consulting, 5+ years in professional services or customer-facing roles, English fluency (a second language is a plus), and optional certifications such as PMP or Agile.

Atlassian hires in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Advisory Services team is globally distributed and helps Atlassian’s largest enterprise customers achieve success and value, impacting millions of users. The Senior Engagement Manager is an individual contributor who serves as the primary contact for engagements, driving scope, delivery, and value while identifying opportunities for expansion across teams. Responsibilities include collaborating to align strategic outcomes, solving client challenges with Atlassian solutions, creating prescriptive guidance, and traveling up to 30% of the time domestically or internationally for events. Candidates typically bring 10+ years in SaaS or tech consulting, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and optional PMP/Agile certifications.

Atlassian can hire anywhere with a legal entity, and you can work remotely or in an office if you have a time zone overlap with your team, with interviews and onboarding conducted virtually as part of their distributed-first approach. The role is Senior Engagement Manager in the Advisory Services team, an individual contributor position (not managerial) reporting to a manager, focused on driving outcomes for large strategic and enterprise clients with Atlassian solutions. Responsibilities include being the primary contact for engagements, managing scope and delivery, accelerating value, identifying future opportunities, and maintaining client relationships with travel up to 30% domestically and occasionally internationally. You’ll collaborate with peers to align on strategic outcomes, solve client business challenges using Atlassian products, promote expansion opportunities, build expertise, create prescriptive content, and advocate for customer needs across Atlassian teams. Requirements include 10+ years in SaaS or similar tech environments, 5+ years in professional services or customer-facing roles, strong client relationship skills, fluent English (a second language like Spanish, French, or Portuguese is a plus), and nice-to-have PMP or Agile certifications.

Atlassian hires people in any country where it has a legal entity, and you can work remotely or in an office if you have eligible working rights and a time zone overlap with your team, with interviews and onboarding conducted virtually as part of their distributed-first approach. The Advisory Services team is globally distributed and helps large strategic and enterprise organizations tackle complex business challenges, acting as trusted advisors to maximize the value of their Atlassian investments. They are hiring a Senior Engagement Manager (an individual contributor, not a managerial role) to drive customer outcomes by advising external clients on achieving their goals with Atlassian solutions, serving as the primary contact for engagements and guiding delivery. Responsibilities include proactive scope management, executing projects to deliver results, identifying future opportunities, accelerating time to value, cultivating enduring client relationships, and collaborating with Atlassian teams to advocate for customer needs, with travel up to 30% for internal and client-facing events. Requirements include 10+ years in SaaS or similar tech environments, 5+ years in professional services or technical consulting, strong client relationship management, English fluency (a second language such as Spanish, French, or Portuguese is a plus), and nice-to-have PMP or Agile certifications.

Atlassian hires people in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise organizations achieve success by delivering value from Atlassian investments. They’re hiring a Senior Engagement Manager as an individual contributor (not a managerial role) who will be the primary client contact, drive engagement direction, manage scope, execute projects, and identify opportunities for growth. Responsibilities include collaborating with peers to align on strategic outcomes, solving business challenges with Atlassian products, creating technical guidance, and traveling up to 30% domestically and sometimes internationally. Requirements include 10+ years in SaaS or similar tech, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and nice-to-have certifications such as PMP or Agile.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support personal priorities. They are seeking an International Tax Senior Manager to join the Global Tax Team, reporting to the Head of US Tax Planning, to contribute to the global tax strategy amid a changing tax environment. The role includes developing, modeling, and executing US international tax planning strategies to optimize the company’s global effective tax rate, cash tax position, and operational efficiency, and managing tax risks from cross-border activities. It involves providing strategic guidance on tax-efficient structures, including transfer pricing, intercompany arrangements, and IP planning, and handling calculations and guidance on US international tax matters such as NCTI, FDDEI, BEAT, Subpart F, IRC Sections 986/987, and foreign tax credits, in collaboration with cross-functional teams and external advisors; plus supporting M&A tax due diligence and integration. The role also requires monitoring global tax developments (OECD Pillar Two, digital services tax trends, and US legislative changes) and driving process improvements, automation, and scalable workflows to support a growing global footprint.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where it has a legal entity. They are seeking an International Tax Senior Manager to join the Global Tax Team, reporting to the Head of US Tax Planning, to help shape the global tax strategy amid an evolving tax environment. Responsibilities include developing and executing US international tax planning to optimize the company's global effective tax rate and cash tax position, managing cross-border tax risks, and advising on transfer pricing, intercompany arrangements, and IP planning, with calculations for NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, and foreign tax credits. The role requires cross-functional collaboration with external advisors, support for M&A tax due diligence and post-acquisition integration, ongoing compliance management, and monitoring global developments such as OECD Pillar Two, digital services taxes, and US legislative changes. The ideal candidate has deep US international tax expertise, a collaborative and curious mindset, a hands-on problem-solving approach, and an interest in automating and AI-enhancing tax processes to enable global growth.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity. Atlassian is looking for an International Tax Senior Manager to join the Global Tax Team, reporting to the Head of US Tax Planning, to help develop the company’s global tax strategy in the evolving environment. The ideal candidate brings deep US international tax technical expertise, a collaborative and curious mindset, a hands-on approach to problem-solving, and the ability to identify automation and AI opportunities within tax processes. In this role you will develop, model and execute US international tax planning strategies to optimize the company’s global effective tax rate, cash tax position, and operational efficiency; identify and manage tax risks related to cross-border transactions; provide strategic guidance on tax-efficient structures including US international impacts of transfer pricing, intercompany arrangements, and IP planning; manage calculations and provide guidance on US international tax matters (NCTI, FDDEI, BEAT, Subpart F, IRC Sections 986/987, and foreign tax credit); collaborate with cross-functional teams and external advisors to assess tax implications of business activities and new initiatives; support M&A projects through tax due diligence, transaction structuring, post-acquisition integration, and ongoing compliance management. The role also involves monitoring global tax developments (OECD Pillar Two, digital services tax trends, and US legislative changes) and communicating recommendations to leadership, and driving process improvements including automation, technology adoption, and scalable workflows for a growing global footprint.

Atlassian offers flexible work locations and hires people in any country where they have a legal entity, giving employees control to balance family and personal goals. The International Tax Senior Manager will join the Global Tax Team, report to the Head of US Tax Planning, and help shape the global tax strategy and tax-efficient structures while ensuring compliance with complex US international tax laws and cross-functional alignment. The ideal candidate has deep US international tax expertise, a collaborative, hands-on problem-solving approach, and the ability to identify opportunities for automation and AI in tax processes. Key responsibilities include developing US international tax planning strategies to optimize the global effective tax rate and cash tax position, managing cross-border tax risks, advising on transfer pricing, intercompany arrangements and IP planning, handling NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, and foreign tax credits, collaborating with teams and external advisors, supporting M&A tax due diligence and integration, and monitoring global tax developments. The role also emphasizes driving process improvements, automation, technology adoption, and scalable workflows to support Atlassian’s growing global footprint.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The International Tax Senior Manager will join the Global Tax Team, report to the Head of US Tax Planning, and help shape the company's global tax strategy in a changing international tax landscape. Core duties include developing and executing US international tax planning to optimize the global effective tax rate and cash tax position, managing cross-border tax risks, and advising on transfer pricing, intercompany arrangements, and IP planning, as well as overseeing US international tax matters (NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, foreign tax credits). The role requires collaboration with cross-functional teams and external advisors, supporting tax aspects of M&A, post-acquisition integration, and ongoing compliance, while monitoring OECD Pillar Two, digital services taxes, and US legislative changes and communicating recommendations to leadership. It also emphasizes driving process improvements through automation and scalable workflows to support a growing global footprint.

Atlassian supports flexible work options—office, home, or a hybrid setup—hiring globally with virtual interviews and onboarding as part of a distributed-first approach. The company aims to unleash every team's potential with agile and DevOps, IT service management, and work management software like Jira Software, Confluence, and Jira Service Management, trusted by Fortune 500 companies and others such as NASA and Deutsche Bank. The Mid-Market sales team manages a portfolio of mid-sized customers, pursuing cloud-first opportunities, cross-sell and user expansion, while advocating for customers by feeding feedback to product and engineering teams. Collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers is central to guiding deployment and utilization at scale, in line with Atlassian values and the evolving sales model. The role involves developing and executing territory or named-account plans, building executive relationships, negotiating contracts, forecasting, staying informed on industry trends, and managing complex sales cycles with cross-functional teams, including travel as needed.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company aims to unleash the potential of every team with agile/DevOps, ITSM, and work management software like Jira Software, Confluence, and Jira Service Management, used by Fortune 500s and over 300,000 companies worldwide including NASA and Audi. The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first opportunities, cross-sell and expansion, nurtures relationships, and hits revenue targets while advocating for customer feedback to product and engineering. All responsibilities are performed in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, guided by Atlassian values and a team approach to deployment at scale. The role includes developing and executing territory or named-account plans, creating strategic sales plans, qualifying leads, building executive relationships, proposing solutions, negotiating contracts, accurate forecasting, staying informed on industry trends, traveling as needed, and running strategy plays with cross-functional collaboration for complex sales cycles.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where we have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The company aims to unleash every team's potential through products like Jira Software, Confluence, and Jira Service Management, used by the Fortune 500 and hundreds of thousands of organizations worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering teams. This work is done in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, with a shared commitment to guiding Atlassian deployments at scale and upholding Atlassian values in the evolving sales model. Key responsibilities include developing and executing named account or territory plans, strategic sales, qualifying leads, building relationships with executives, proposing solutions, negotiating contracts, forecasting, staying aware of industry trends, traveling to meet clients, and serving as the main contact for designated accounts while running strategy plays for complex cross-functional sales cycles.

At Atlassian, you can work wherever you’re most productive—office, home, or a mix—plus the company hires globally with virtual interviews and onboarding as part of its distributed-first approach. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, partnering with customers and cross-functional teams to deliver AI-powered solutions. The FDE team works with top organizations across industries to help them leverage Atlassian’s AI capabilities and achieve tangible business outcomes in a high-visibility, fast-paced environment. Your duties include leading the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, building robust integrations, and driving data-driven product direction. You’ll also oversee end-to-end production deployment, navigate AI risk and data privacy requirements, mentor junior engineers, and communicate complex concepts to stakeholders while aligning technical work with business objectives.

Atlassian supports flexible, distributed work and hires globally in countries where it has a legal entity, with virtual interviews and onboarding. The Principal Forward Deployed Engineer (FDE) leads applied AI initiatives, collaborating with customers and cross-functional teams to deliver AI-powered solutions and drive real business outcomes. The role is high-visibility and high-impact, designed for those who thrive in fast-paced, ambiguous environments and want to shape the future of AI-powered teamwork. Responsibilities include designing, developing, and deploying AI/ML solutions using frameworks like TensorFlow, PyTorch, and agent platforms (LangChain, LlamaIndex), building robust API/microservice integrations, and guiding data-driven product direction. You’ll oversee production deployment, monitoring and improvement, navigate AI risk and data privacy requirements, mentor junior engineers, and communicate complex technical concepts to stakeholders while aligning with business objectives.

Atlassian offers flexible work options and hires globally where they have a legal entity, aiming to unleash the potential of every team with products used worldwide. They’re seeking a Developer Engagement Marketing Manager to drive global developer engagement through community operations, events, and programs, supporting initiatives like Codegeist, Developer Day, Atlas Camp, and the Developer Champions program. The role involves planning and executing developer events (virtual and in-person), managing community operations, and coordinating with Product Marketing, Advocacy, and regional teams to enable authentic engagement. It also includes growing the Developer Champions program, measuring outcomes, and piloting regional activations (e.g., India/APAC) to scale impact. Candidates should have 3+ years in relevant marketing or program roles, strong event operations and project management skills, excellent communication, cross-functional collaboration ability, and a passion for developer communities, with APAC/India experience considered a plus.

Atlassian offers flexible work locations—office, home, or a hybrid—alongside global hiring in countries where it has a legal entity, all to support the mission of unleashing the potential of every team. The Developer Engagement Marketing Manager role aims to drive global developer engagement through community operations, events, and programs, and to scale the Developer Program with initiatives like Codegeist, Developer Day, Atlas Camp, and the Developer Champions program. Responsibilities include planning and executing developer events (webinars, AMAs, workshops, and conferences), managing community operations, and coordinating with Product Marketing, Advocacy, and other teams to deliver authentic engagement and content. You’ll measure outcomes, report learnings, and iterate playbooks while piloting localized regional activations (e.g., India/APAC) with meetups, office hours, and partner co-marketing. The ideal candidate has 3+ years in developer/product/event marketing or technical program management, strong event operations and project management skills, excellent communication, cross-functional collaboration ability, and a passion for developer communities, with APAC/India experience being a plus.

- Atlassian supports flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first approach. - This role is fully remote but must be located in Poland. - They are seeking an engineer passionate about scaling Cloud services to join the Jira SRE team. - The Jira SRE team owns the compute, cache, and queues infrastructure, tooling, and automation that Jira Cloud runs on, and has a deep understanding of how Jira Cloud leverages its infrastructure to meet customer reliability expectations. - They want someone with modern Cloud infrastructure knowledge, programming and operational experience, and a desire to change the status quo, who can analyze and improve services to achieve higher reliability, performance, scalability, and cost efficiency.

- Atlassians can work in an office, from home, or a combination, giving them more control over personal goals and priorities. - The company hires people in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being distributed-first. - The role is fully remote but requires the candidate to be located in Poland. - They are seeking a Jira SRE engineer to join the team that owns Jira Cloud’s compute, cache, and queues infrastructure, tooling, and automation, with a deep understanding of how it meets customer reliability expectations. - The ideal candidate would have knowledge of modern cloud infrastructure, programming expertise, operational experience, and a drive to improve reliability, performance, scalability, and cost efficiency.

At Atlassian, employees can work in-office, from home, or a mix of both, giving them flexibility to support personal priorities. The company can hire people in any country where it has a legal entity, enabling global staffing. The role includes troubleshooting complex Jira-related issues and requires strong technical skills in web troubleshooting, browser DevTools, APIs, SQL, and networking. Responsibilities also cover analyzing logs and system behavior with tools like Splunk and REST APIs, contributing to documentation and process improvements, and participating in on-call rotations and incident response while advocating for customer needs. The position involves guiding customers through advanced troubleshooting, root cause analysis, and solution implementation, often in live sessions.

Atlassian supports flexible work arrangements, allowing employees to work in an office, from home, or a combination of both to better balance family, personal goals, and priorities. The company hires people in any country where it has a legal entity. The role involves troubleshooting and resolving complex Jira-related customer issues, with strong skills in web troubleshooting, browser DevTools, APIs, SQL, and networking. Responsibilities include analyzing logs, audit trails, and system behavior using tools like Splunk, browser DevTools, and REST APIs, contributing to internal and external documentation, and participating in on-call rotations and incident response. The position requires advocating for customer needs and guiding customers through advanced troubleshooting, root-cause analysis, and solution implementation, often in live sessions.

- Atlassian offers flexible, distributed-first work options with virtual interviews and onboarding, and hires globally where they have a legal entity. - The Principal Forward Deployed Engineer (FDE) roles places you at the forefront of applied AI, partnering with customers and cross-functional teams to deliver AI-powered solutions that solve real-world problems and drive business outcomes. - The role leads the design, development, and deployment of AI/ML solutions, leveraging frameworks like TensorFlow and PyTorch and building robust integrations using Python/JavaScript for APIs, microservices, and enterprise-scale systems. - Responsibilities include data-driven solution development, championing AI-augmented workflow automation, end-to-end production deployment with continuous evaluation, and navigating AI risk and regulatory compliance (including GDPR). - You’ll also mentor junior engineers, communicate complex technical concepts to diverse stakeholders, and align technical work with business objectives to set a clear vision for progress.

Atlassian offers flexible, distributed-first work with global hiring and virtual interviews/onboarding. As a Principal Forward Deployed Engineer (FDE), you’ll lead AI-powered customer solutions, collaborate with product, engineering, and design, and drive tangible business impact in a high-visibility, fast-paced environment. You’ll design, develop, and deploy AI/ML solutions using frameworks like TensorFlow, PyTorch, and agent-based platforms, and build robust integrations via Python or JavaScript APIs and microservices. You’ll drive data-driven product direction, promote AI-augmented workflow automation, oversee end-to-end production deployment with ongoing evaluation, and navigate risk and compliance including GDPR. You’ll also mentor junior engineers, communicate complex concepts to technical and non-technical stakeholders, and align technical work with business objectives by setting a clear vision and measurable outcomes.

Zendesk is seeking an SMB Account Executive in the Greater China region to grow the SaaS business by acquiring new customers and expanding existing accounts through relationship-building and cross-functional collaboration. You will drive top-line revenue, manage and nurture customer relationships for retention, identify cross-sell opportunities, and maintain a robust Salesforce pipeline with accurate forecasts while collaborating to improve sales execution. The role relies on data insights, customer intents, and adoption history to prospect new clients, articulate the value of Zendesk products, and lead competitive sales cycles with strong value-based storytelling. Requirements include a BA/BS or equivalent, minimum 2 years in B2B SaaS sales or solution engineering with a proven target-hit record, bilingual English and Mandarin (Cantonese a plus), and proficiency with Salesforce and tools like Clari for territory planning and pipeline management. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity and diversity, notes that AI may be used to screen applicants, and offers accommodations for applicants with disabilities.

Zendesk is transforming customer experience and employee services with its AI-powered Resolution Platform, and is hiring a Senior Solutions Consultant to lead strategic, technical engagements with major brands. You’ll conduct discovery and value demos, translate AI/ML capabilities into business narratives, own the end-to-end technical engagement, and architect secure, scalable integrations using Zendesk APIs and cloud platforms. You’ll collaborate across Sales, Product, Engineering, and Customer Success to align customer needs with the product roadmap, measure ROI with Zendesk analytics, promote AI adoption, and drive continuous innovation. Qualifications include 5+ years in presales or solutions consulting in SaaS/CX, knowledge of web technologies and architectures, experience running pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS or related fields, strong communication, a bachelor’s degree (graduate degree a plus), and willingness to travel. Zendesk supports a hybrid work environment, is an equal opportunity employer, emphasizes diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities.

Zendesk in Pune, India is hiring a Software Engineer (Backend or Fullstack) to join a new Change Management team that will design and evolve the change request and approval framework for their next-generation IT Service Management platform. The role involves designing and delivering enterprise-grade service catalog features, event-driven automation, SLA enforcement, scalable APIs and user experiences, and collaborating with product managers, designers, and engineers while ensuring code quality and owning features from development to deployment. Required qualifications include 4+ years of backend or full-stack experience, Ruby on Rails with MySQL/Aurora, building high-performance GraphQL/REST APIs, familiarity with microservices and distributed systems, and strong CI/CD and DevOps practices plus excellent communication. Preferred qualifications include experience with enterprise service catalogs or ITSM, service-oriented architectures and automation frameworks, and observability/performance optimization, with the tech stack spanning Ruby/Rails/MySQL on the backend and JavaScript/TypeScript/React/Redux/GraphQL on the frontend, plus DataDog, AWS, and Kubernetes. Zendesk emphasizes impact, growth, and a hybrid-friendly culture, but notes that candidates must be located in Karnataka or Maharashtra with a partially onsite schedule, and mentions potential AI screening and reasonable accommodations for applicants.

Zendesk is a leader in Customer Experience and Employee Services, delivering an AI-powered Resolution Platform to help brands deliver smarter, faster, and more personalized service at scale. As a Senior Solutions Consultant, you’ll be a trusted advisor and technical thought leader who translates AI capabilities into business value and guides customers using Zendesk’s platform. You’ll lead technical and business discovery, architect AI-driven CX/ES solutions, own end-to-end engagements from qualification to pilot, and design secure, scalable integrations using Zendesk APIs, middleware, telephony, and cloud platforms (AWS, Azure, GCP). You’ll collaborate across Sales, Product, Engineering, and Customer Success to influence roadmaps, drive AI adoption, and measure impact with Zendesk analytics and AI metrics (sentiment, deflection, time-to-resolution). Requirements include 5+ years in presales or solutions consulting in SaaS/CX, deep AI tech knowledge and experience with pilots/POCs, domain expertise in CCaaS/Customer Service/ITSM, strong storytelling and communication, willingness to travel, and Zendesk’s commitment to hybrid work, diversity, and equal opportunity with AI screening.

The APAC CTO at Zendesk will partner with customers in APAC to understand their AI transformation journey and ensure the product roadmap reflects market CX and AI trends, while influencing global strategy and leading major transformational initiatives and annual Corporate Development transactions. The role’s responsibilities include driving customer success with Zendesk products, acting as executive sponsor for regional customers, shaping strategy with Corporate Development, and creating CX/AI thought leadership content and external messaging with GTM and PR. It requires building cross-functional alignment, providing a single point of contact across products, synthesizing APAC customer priorities to influence the global product roadmap, and enabling GTM teams with region-specific messaging. The position also entails developing regional technology partnerships, engaging with CX communities, and maintaining credibility with C-level executives through confident, engaging communication and strong relationships with sales, while collaborating with GTM, Product, and Engineering teams globally. The ideal candidate has 10+ years of CX leadership, a strong product and AI background, cross-functional collaboration skills, systems thinking, executive gravitas, and the ability to translate business needs into product plans, with English fluency and APAC language skills a plus, all within Zendesk’s inclusive, hybrid work culture.

Zendesk is hiring a senior leader to own the AI Partner Strategy, sitting at the intersection of product, engineering, and business strategy to guide partnerships in Generative AI and the evolving LLM landscape. The role will build and manage deep technical and commercial relationships with leading AI platforms and technology partners, drive structured engagement models, and help Zendesk continuously adapt to rapid AI changes. Responsibilities include owning the AI partner strategy in alignment with product/engineering/CTO, managing partnerships with ISVs, developers, and hyperscalers, and building relationships with GenAI platforms like AWS, Google, OpenAI, and Anthropic to plan integrations and co-market value. The ideal candidate has 10+ years in product management/technical leadership or technology partnerships, demonstrated experience with GenAI vendors and ISVs, plus an engineering/technical degree (MBA is a bonus). This hybrid SF-based role offers a base salary range of $263k-$395k with potential bonuses and benefits, and Zendesk emphasizes diversity, inclusion, and reasonable accommodations.

Appfire is a remote-first company that lets you choose how you work—home, an office, or while traveling—while supporting work-life balance with flexible time off and a focus on personal well-being. It emphasizes growth on your terms, offering online learning, leadership programs, internal mobility, and a global team to collaborate with. The Director of Product Management will maximize business and customer impact for one or more apps, lead a team of product managers, drive long-term strategy, and partner with cross-functional teams, while remaining hands-on when needed. Candidates should have strong hands-on product management experience, systems thinking, portfolio management, leadership skills, technical acumen, and the ability to make data-driven decisions, with bonus points for multi-product portfolios and lifecycle experience. In addition to benefits like equity, stipends, learning platforms, healthcare, and volunteering, Appfire maintains CSR initiatives, strong security certifications (ISO 27001/ISO 27017, SOC 2), and a globally distributed, equal-opportunity culture across 28 countries.

Figma is growing its team to make design accessible to all, with a platform that enables brainstorming, prototyping, translating designs into code, and real-time collaboration—now increasingly powered by AI. AI is central to Figma’s long-term strategy, and the company is hiring a seasoned Technical Program Manager to lead the platform work—building scalable systems for annotation, capacity planning, and model delivery across infra, design, AI research, and product teams. The TPM will own programs supporting AI research and the platform, collaborate with Infra and Finance on model scaling, lead the internal AI Annotation Program, support AIOps, drive cross-functional execution of AI-powered features, and maintain visibility with metrics and dashboards. Requirements include 4+ years of TPM experience in AI platforms, understanding of AI build-and-scale processes (evaluation loops, annotation pipelines, quotas, data versioning), and cost/capacity and vendor oversight, with strong communication and a systems-thinking mindset; additional experience with AI vendor contracts, AIOps, multi-cloud, and a modern web stack are a plus. Figma offers equity, a competitive benefits package, a salary range of $180,000–$308,000 for SF/NY hubs, remote-work localization, and a commitment to equal opportunity and accommodations, with camera-on interviews and in-person onboarding noted.

Figma is hiring a seasoned Technical Program Manager to lead the platform side of its AI initiative, focusing on annotation velocity, evaluation pipelines, and cost and capacity readiness. The role involves partnering with Infra, Finance, AI research, data science, design, and product to manage cross-org delivery of AI services and ensure infrastructure and evaluation loops scale with product demand. Requirements include 4+ years of TPM experience in AI platform/infrastructure, understanding model evaluation loops, annotation pipelines, quotas, and data versioning, plus cost/capacity planning and vendor oversight. It’s a full-time role based in the US (SF/NY hub salary range $180k–$308k with remote localization) including equity and comprehensive benefits, with pay ranges subject to change. Figma emphasizes diversity, accommodations for applicants with disabilities, and notes that candidates should keep cameras on during video interviews and onboarding may be in-person, with data handling governed by the Candidate Privacy Notice.

Lucid Software, a leader in visual collaboration recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, is hiring a Sr. Manager, Business Development to shape partner and platform strategy at the intersection of product, strategy, sales, and external partnerships. The role is fully remote, or hybrid if you’re near South Jordan, UT or Raleigh, NC, and emphasizes integrating partner input into product decisions rather than focusing solely on deal-making. Key responsibilities include owning strategic technology partnerships with major providers (Google, Microsoft, Atlassian, Slack, OpenAI, Anthropic), evaluating new integrations (including MCP and AI agents), and designing GTM partnership motions and co-sell/referral programs. You will build multi-threaded executive relationships, orchestrate top-to-top engagements, and drive cross-functional collaboration with Product/Engineering, Marketing, Sales, and RevOps to translate partner insights into roadmaps and joint initiatives. Requirements include 5+ years in BD/partnerships/PM/strategy in B2B SaaS, strong product sense, excellent communication, and the ability to manage complex, multi-stakeholder programs; preferred qualifications include GTM/co-sell experience, platform partnerships, and an MBA.

Lucid Software is a leader in visual collaboration and work acceleration with award-winning products, a hybrid workplace, and a culture focused on teamwork, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusivity. Protecting Lucid and its users is core, and the company is seeking a Regulatory & Product Counsel to advise cross-functional teams on privacy and other compliance requirements across the business. The role involves developing and monitoring compliance programs, serving as the subject matter expert on global SaaS regulations (especially data privacy, AI, marketing, and sales), conducting risk-based assessments, and helping teams implement effective privacy controls and policies. The ideal candidate will have a JD from an ABA-accredited school, an active State Bar license, 3-5 years of relevant SaaS/regulatory experience focusing on data privacy, and the ability to translate legal risk into actionable guidance for engineers, product, and marketing, with a willingness to influence across functions. Preferred qualifications include a technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration with a hybrid workplace and an award-winning culture and products. The company emphasizes core values—teamwork over ego, innovation, empowerment, initiative, ownership, and excellence—while fostering a respectful, inclusive environment and prioritizing user protection. They’re seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact to implement privacy and other compliance requirements across engineering, product, marketing, and growth. Responsibilities include developing and maintaining compliance programs, monitoring regulatory changes, and serving as the subject matter expert on global SaaS laws (notably GDPR/CCPA), AI compliance, and privacy-related controls, while guiding cross-functional teams and creating resources and policies. Requirements are a JD from an ABA-accredited school, active State Bar license, 3-5 years of relevant global regulatory/privacy experience, with the ability to translate risk for non-legal partners and strong initiative; preferred qualifications include a technical background in software development and privacy controls.

- Atlassian supports flexible work locations and hires in any country where it has a legal entity. - To ensure team overlap, remote candidates in the Pacific time zone or able to work Pacific hours are best, and the role is open to remote candidates anywhere in the US. - The Senior Product Marketing Manager, Cloud Enterprise, is the strategic driver of go-to-market efforts for Cloud Enterprise, focusing on enterprise upsell, differentiators, and an end-to-end campaign and enablement strategy with cross-functional partnerships. - Responsibilities include developing GTM strategies, crafting messaging for enterprise customers, enabling sales with collateral and tools, conducting research, producing content, supporting events, and coordinating campaigns with Demand Generation. - The role requires close collaboration with Product Management, Sales, Demand Generation, and Customer Engagement, monitoring funnel health, and shaping future enterprise upsell strategy as the platform evolves.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a mix, and hires in any country with a legal entity. To maximize collaboration, remote candidates in the Pacific time zone or able to work Pacific hours are preferred, though the role is open to remote candidates anywhere in the US. The Senior Product Marketing Manager, Cloud Enterprise, will be the strategic driver of go-to-market efforts for Cloud Enterprise, with a focus on upselling to enterprise customers and differentiating the product. The role involves designing and executing end-to-end campaigns and enablement strategies, crafting enterprise-focused messaging, and working closely with cross-functional teams (Product Management, Sales, Demand Generation, and Customer Engagement) while shaping future upsell strategy as the platform evolves. Responsibilities include market research, developing content and collateral, supporting events and customer engagements, partnering with Demand Generation to drive leads, and monitoring funnel health with regular reporting on the impact of marketing activities.

Atlassian offers flexible work options—office, remote, or hybrid—with global hiring in countries where they have a legal entity, preferring remote candidates in Pacific time or who can work Pacific hours, though the role is open to remote candidates anywhere in the US. As Senior Product Marketing Manager, Cloud Enterprise, you’ll be the strategic driver of go-to-market efforts for Cloud Enterprise, focusing on enterprise upsell, differentiators, and end-to-end campaigns and enablement in collaboration with multiple stakeholders. You’ll also have the opportunity to define future upsell strategy for enterprise as Atlassian’s platform and product portfolio evolves and contribute to platform-wide initiatives. Responsibilities include developing and executing go-to-market strategies for Cloud Enterprise, crafting messaging for enterprise customers, and enabling sales with collateral, training, and tools to drive pipeline. You’ll conduct customer and market research, produce high-impact content, support industry events, partner with Demand Generation to generate qualified leads, collaborate with Product Management, Sales, Demand Gen, and Customer Engagement, and monitor funnel health while reporting on performance and impact.

At Atlassian, employees can choose where to work (office, home, or a mix), and the company hires in any country with a legal entity, with a preference for Pacific time overlap but open to remote US candidates. The Senior Product Marketing Manager, Cloud Enterprise, will be the strategic driver of go-to-market efforts for Cloud Enterprise, Atlassian’s highest-tier subscription, focusing on enterprise upsell and differentiators. The role involves designing end-to-end campaigns and enablement, partnering cross-functionally, and shaping future upsell strategy as the platform evolves. Responsibilities include developing GTM strategies, crafting messaging that highlights benefits like performance, security, compliance, and analytics, and enabling sales with collateral, training, and tools. Additional duties cover market research, creating content, supporting events, collaborating with Demand Gen and Product/Sales/Customer Engagement teams, and monitoring funnel health with regular performance reporting.

Atlassian offers flexible work locations—office, remote, or hybrid—and operates as a distributed-first, remote-first company with virtual interviews and onboarding for a global workforce. They hire in any country where they have a legal entity, but candidates for this role should be based in Pacific Time (for time-zone overlap) and this remains a remote-first position. The role is Senior Product Marketing Manager, AI Security, tasked with shaping go-to-market strategy for the Guard product family and Atlassian’s cloud platform, focusing on the intersection of security and AI. You will develop messaging and positioning for security/trust personas, enable sales with collateral and training, and conduct customer and market research to inform product direction and campaigns. You will also create high-impact content, support events and customer engagements, partner with Demand Generation on campaigns, collaborate with PM/Sales/Demand Gen/Customer Engagement, and monitor performance, reporting on the impact of marketing activities.

At Atlassian, you can work office, from home, or a mix, and interviews/onboarding are virtual as part of a distributed-first approach; candidates for this role should be based in PT to ensure time-zone overlap. The position is Senior Product Marketing Manager, AI Security, focused on go-to-market for the Guard product family and the cloud platform, and it’s a strategic, high-impact role that shapes the security narrative at the intersection of security and AI, drives platform awareness, and launches new features while partnering cross-functionally. Responsibilities include developing GTM strategies for Guard, AI security capabilities, and cloud security components; crafting messaging for security/trust personas; and enabling sales with collateral, training, and tools. You’ll also conduct customer and market research to inform product direction and campaigns, develop high-impact content for technical and business audiences, and support industry events and customer engagements to generate leads. The role requires collaborating with Demand Generation and cross-functional teams and monitoring the business health and funnel to regularly report on the performance and impact of marketing activities.

Atlassian offers flexible, distributed-first work options and hires globally with virtual interviews and onboarding. As a Senior Forward Deployed Engineer, you’ll work at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions that impact business outcomes. The role involves leading design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, as well as agent platforms, and building robust integrations with Python or JavaScript. You will drive data-driven product direction, champion AI-augmented workflow automation, oversee end-to-end production deployment, and navigate AI risk, data privacy, and regulatory requirements. You’ll mentor junior engineers and must communicate complex concepts to both technical and non-technical stakeholders, aligning solutions with business objectives and measurable results.

Atlassian supports flexible, distributed-first work with offices, home, or hybrid arrangements, hires globally where they have legal entities, and conducts interviews and onboarding virtually. As a Senior Forward Deployed Engineer, you’ll work at the forefront of applied AI, partnering with customers and cross-functional teams to deliver AI-powered solutions and helping top organizations leverage Atlassian’s AI capabilities to address real-world problems. This high-visibility, high-impact role involves collaborating with product, engineering, and design to grow technical and domain expertise while driving tangible business outcomes in a fast-paced, ambiguous environment. Responsibilities include leading design, development, and deployment of AI/ML solutions (TensorFlow, PyTorch, LangChain, LlamaIndex), building robust integrations with Python/JavaScript APIs and microservices for enterprise-scale systems, driving data-driven insights, enabling AI-augmented workflow automation, and managing end-to-end production deployment with risk and GDPR compliance considerations. The role also emphasizes mentoring junior engineers, communicating complex concepts to diverse stakeholders, and aligning technical progress with business objectives to achieve measurable results.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in any country where the company has a legal entity. The role involves delivering world-class customer support via Chat/Email/Phone, owning and troubleshooting technical issues, escalating per Standard Operating Procedures, creating knowledge base articles, and sharing best practices within the Technical Support team while pursuing technical specialization and ongoing training. Core competencies include Customer Orientation, Effective Communication, Adaptability, Team and Collaborative Working, and Learning Aptitude. Qualifications require 3-5 years of experience in Technical Support, Software Services, or system administration for large end-user communities (prefer SaaS), multi-channel support experience, high-volume case handling, and must-have skills such as SQL querying, log Searching/analysis, APIs/REST, browser dev tools, HAR, Splunk, frontend troubleshooting, and basic networking concepts (DNS, DHCP, SSL, proxies, firewalls). Nice-to-have skills include OAuth-based authentication (SSO/SAML), Linux, mail flow protocols (SMTP/POP/IMAP), cloud technologies (AWS), and experience debugging Java-based applications with stack traces and exceptions.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support work-life balance. The role is to deliver a world-class customer support experience via chat, email, and phone; own, troubleshoot, and solve technical issues; escalate per SOP; create knowledge base articles; and share best practices while pursuing technical training. Key competencies include customer orientation, effective communication, adaptability, teamwork, collaboration, and a strong learning mindset. Qualifications require 3-5 years in technical support or SaaS-related roles, experience handling high-volume multi-channel support, and must-have skills in SQL, log analysis, APIs/REST, browser dev tools, Splunk, and basic network concepts. Nice-to-have skills include OAuth/SSO/SAML, Linux, mail protocols, cloud/AWS familiarity, and the ability to understand and troubleshoot Java-based applications and stack traces.

Atlassian supports flexible work locations and a distributed-first culture, with virtual interviews and onboarding. They serve more than 300,000 customers worldwide and are hiring a Solutions Sales Executive to lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. The role involves developing and executing a sales strategy, defining territory vision, coordinating with cross-functional teams, representing Jira Service Management at events, providing forecasts, and managing partner relationships. Requirements include at least 7 years of tech sales experience, familiarity with IT service management is preferred, excellent communication skills, and Japanese fluency is required with business-level English preferred, plus the ability to independently drive GTM efforts in Japan. The company invites applicants who are passionate about bringing Jira Service Management to the Japanese market.

Atlassian supports flexible, distributed work and can hire people in any country with a legal entity, with virtual interviews and onboarding. The company has over 300,000 customers and is seeking a Solutions Sales Executive to lead Jira Service Management sales in Japan. The role involves developing and executing a sales strategy, managing territory and funnel, forecasting, and collaborating with cross-functional teams to drive revenue and customer satisfaction. You will also work with Atlassian’s partner management and a range of IT service providers to build long-term relationships with top enterprise customers in Japan and represent Jira Service Management at events. On day one, candidates should have at least 7 years of sales experience in tech, IT service management familiarity, strong communication skills, the ability to drive GTM in Japan, Japanese fluency, and business-level English preferred.

Atlassian supports flexible work locations (office, home, or hybrid) and this UK-based role does not offer relocation, reflecting the company's emphasis on work-life balance. You will join the Atlassian Advisory Services Delivery team as a Senior Solution Consultant, an individual contributor on a globally distributed group that helps top-tier clients realize value from Atlassian investments. Your responsibilities include creating technical solutions and prescriptive guidance for direct customer engagements, growing expertise in ITSM, Analytics, and AI, and guiding implementation and adoption while aligning capabilities with client needs. You’ll collaborate with Engagement Managers and cross-functional teams to map a solution-specific journey, drive ongoing progress, identify expansion opportunities, and improve Atlassian product offerings. The role requires up to 30% travel domestically and, in some cases, internationally, with an impact on millions of users and the goal of helping customers unleash their teams' potential.

- Atlassian allows flexible work arrangements, but this role requires being located in the UK and does not provide relocation support. - The position lives in the globally distributed Advisory Services team, which partners with large strategic and enterprise customers to deliver outcomes and maximize the value of their Atlassian investment. - It is a Senior Solution Consultant (ITSM focus) within the Advisory Services Delivery team, an individual contributor role that provides technical guidance and solutions to clients who purchase Advisory Services. - Responsibilities include creating technical solutions and prescriptive guidance for direct engagements, expanding expertise in ITSM, Analytics, and AI, understanding requirements, guiding implementation and adoption, and collaborating with Engagement Managers and other teams to plan journeys and identify expansion opportunities. - Travel up to 30% domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian supports working from the office, from home, or a combination, and although people can choose, over 80% visited an office at least once each quarter, signaling the value of meaningful in-person interactions within distributed work. The role is an office-based Regional Workplace Lead, primarily based in Amsterdam or Gdańsk, with regional scope across EMEA and no people management responsibilities. You will own the development and program strategy for customer experiences across the region aligned with culture, values, and brand, manage regional food and drink contracts and budgets, ensure the workplace experience is delivered at every office, and measure success with CSAT, NPS, and participation rates. On day one, expect significant experience in operations, vendor and stakeholder management, proven catering/hospitality contract management, strategic and financial planning, and an agile, data-driven mindset; nice-to-haves include a hospitality background, a network in employee experience, and Confluence/Jira proficiency. You’ll join the Europe Workplace Team, a collaborative, high-performing group that challenges each other to improve outcomes, values practical impact, and blends focus with laughter in meetings.

At Atlassian, flexible work is supported, but most employees visit offices quarterly because in-person time is valued for connection, belonging, and getting things done; the role is office-based and requires living within a commutable distance to Amsterdam or Gdańsk. The Regional Workplace Lead is an adaptable, influential communicator with a proven ability to design meaningful, customer-focused office experiences and to scale workplace offerings across EMEA, all as an Individual Contributor with regional scope. The Office Hospitality team acts as a 3D billboard for Atlassian values, shaping the employee journey and staying aligned with customers and the business. Responsibilities include developing regional program strategy for culture-aligned customer experiences, owning regional food and drink contracts and budgets, ensuring consistent workplace experiences across offices, and measuring success with CSAT, NPS, and participation rates. On day one, candidates should have progressive experience in operations, vendor and stakeholder management; experience managing catering/hospitality contracts and optimizing F&B programs with data; strategic planning and knowledge of regional operations/compliance; an agile, autonomous mindset with data-driven decision making; and it’s also desirable to have hospitality background, a network in employee experience or customer service, experience in workplace/productivity spaces, tech industry exposure, and proficiency with Confluence and Jira.

- Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to support family and personal goals. - The company can hire people in any country where it has a legal entity, but this particular role requires you to be located in the UK or the Netherlands, and relocation support is not provided. - The role supports the FP&A Deal Desk by providing financial analysis and insights for complex deal structures. - It requires collaborating with sales, legal, and finance teams to ensure alignment on deal terms and their financial implications. - Responsibilities also include developing pricing strategies and financial models, analyzing deal performance with improvement recommendations, and ensuring compliance with financial policies and audit processes.

Atlassian supports flexible work arrangements, allowing employees to work in-office, from home, or in a hybrid setup to better support family, personal goals, and priorities. The company can hire in any country where it has a legal entity; however, this role requires being located in the UK or the Netherlands, and relocation support is not offered. The role supports the FP&A Deal Desk by providing financial analysis and insights for complex deal structures. It involves collaborating with sales, legal, and finance to align deal terms and understand the financial implications, and developing pricing strategies and financial models to support business objectives. Responsibilities also include analyzing deal performance, recommending improvements, ensuring compliance with financial policies, and supporting audit processes.

Atlassian offers flexible work locations, allowing office, home, or hybrid arrangements to help employees balance family and personal priorities. They can hire people in any country where there is a legal entity, but this role requires being located in the UK or the Netherlands and there is no relocation support. The role involves supporting the FP&A Deal Desk with financial analysis and insights for complex deal structures. It also requires collaboration with sales, legal, and finance to align deal terms and financial implications, as well as developing pricing strategies and financial models. Additional duties include analyzing deal performance, recommending improvements, and ensuring compliance with financial policies and supporting audit processes.

Atlassian lets employees choose to work from an office, from home, or a mix, to support personal goals and priorities. The company can hire people in any country where it has a legal entity, but this role requires being located in the UK or the Netherlands and does not include relocation support. The role is to support the FP&A Deal Desk with financial analysis and insights for complex deal structures. It involves collaborating with sales, legal, and finance to align deal terms and financial implications, and developing pricing strategies and financial models to support business objectives. Additional duties include analyzing deal performance, recommending improvements, ensuring compliance with financial policies, and supporting audit processes.

Atlassian is transforming software development and serves over 236,000 customers worldwide, including NASA, Nike, Pixar, and Tesla, with the Account Executive role focused on scaling enterprise investments in the Japan team. The position centers on account-based selling to drive adoption of select products and services among Enterprise customers and to act as a promoter for customers by sharing experiences with product and engineering teams. Account Executives work in tight coordination with Channel Partners, Product Specialists, and Marketing, and they are expected to be consultative, solution-oriented, and strategic in prioritizing resources to meet customer needs. Responsibilities include developing named account or territory plans to maximize expansion and ensure customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute effective strategies. They also collaborate with Advisory Service to understand technical initiatives and business outcomes, work with the Renewals Team to maximize customer health and retention, and establish productive relationships with internal Atlassian stakeholders, Solution Partners, and key customers.

Atlassian is transforming software development and helping teams worldwide (including NASA, Nike, Pixar, and Tesla) through software and collaboration, with over 236,000 customers. The Account Executive role in Japan targets the largest accounts, using account-based selling to expand adoption and investments in Atlassian products. The AE serves as a customer advocate, sharing feedback with product and engineering teams and coordinating with Channel Partners, Product Specialists, and Marketing to optimize the customer experience. The role requires consultative, solution-oriented, strategic thinking and the ability to prioritize resources within the enterprise sales process and tailor it to Atlassian’s model. Responsibilities include developing named account or territory plans, owning accounts while coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams; collaborating with Advisory Service; and working with Renewals to maximize customer health and retention, while building relationships with internal stakeholders and key customers.

Atlassian allows flexible work locations (office, home, or hybrid), hires globally where it has a legal entity, and conducts interviews and onboarding virtually as part of its distributed-first approach. The company serves over 300,000 customers worldwide, including NASA, Nike, Pixar, and Tesla, and the Solutions Sales Executive role focuses on leading Jira Service Management sales in Japan. The role reports to the Enterprise Sales Manager - Japan and will identify and close new business, drive revenue growth for Jira Service Management, and cultivate long-term relationships with top enterprise customers in Japan. Responsibilities include developing and executing a sales strategy for Jira Service Management in Japan, defining a clear territory vision, forecasting and reporting, collaborating with cross-functional teams, and representing Jira Service Management at industry events while working with Atlassian's partner network. Requirements on day one include at least seven years of sales experience in technology, familiarity with IT service management, excellent communication and relationship-building skills, the ability to drive GTM campaigns independently in Japan, and fluency in Japanese (English preferred); applicants passionate about bringing Jira Service Management to Japan are encouraged to apply.

Atlassian offers flexible work options and a distributed-first approach, with virtual interviews and onboarding and global hiring where they have a legal entity. The company serves over 300,000 customers, and the Solutions Sales Executive team is looking to lead Jira Service Management sales in Japan. The role involves developing and executing a sales strategy to drive revenue growth, defining a territory vision and managing funnel status, collaborating with cross-functional teams and partners, representing the product at events, and providing forecasts to senior management in Japan. Candidates should have at least 7 years of technology sales experience, familiarity with IT service management, strong communication skills, the ability to drive GTM campaigns independently in Japan, with Japanese fluency required and business-level English preferred. Atlassian invites passionate applicants to apply to bring Jira Service Management to the Japanese market.

At Atlassian, you can choose where to work—office, home, or a blend—and the company hires in any country where it has a legal entity. The Jira team focuses on enabling enterprise collaboration and engagement for large organizations, designing experiences that help teams adopt Jira and derive ongoing value as they scale. As a Senior Product Manager for Jira, you’ll be an individual contributor with substantial input on strategy and execution, guiding strategy, discovery, and delivery to deliver measurable outcomes for enterprise customers. Key responsibilities include owning the product strategy for defined enterprise use cases, driving adoption by removing barriers, understanding enterprise personas through direct customer feedback, partnering with go-to-market teams, defining success metrics, and collaborating with Engineering, Design, Research, and Product Marketing. Candidates should have 8+ years of B2B SaaS product management experience, end-to-end ownership, direct customer discovery, data-driven decision making, strong communication, and comfort with ambiguity.

At Atlassian, you can work in an office, from home, or a hybrid setup, and the company hires in any country where it has a legal entity. The Jira team focuses on enabling collaboration and engagement for enterprise customers, designing experiences that help enterprise personas collaborate, align on work, and extract ongoing value from Jira as organizations scale, with a emphasis on adoption and meaningful usage. As a Senior Product Manager for Jira, you’ll be an individual contributor with substantial input on strategy and execution, working hands-on across strategy, discovery, and delivery to drive measurable outcomes for enterprise customers. Key responsibilities include owning the product strategy for defined enterprise collaboration use cases, driving adoption and engagement, understanding enterprise workflows through direct customer conversations, partnering with go-to-market teams, defining success metrics, and collaborating with Engineering, Design, Research, and Product Marketing while making prioritization decisions and communicating progress to stakeholders. The role requires 8+ years of B2B SaaS product management experience, end-to-end ownership, direct customer discovery, strong GTM partnership, a track record of delivering features that boost adoption/engagement, solid analytics, excellent communication, and comfort operating in ambiguous problem spaces.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The team focuses on enabling effective collaboration and engagement for Jira in large, complex organizations, aiming to drive adoption and ongoing value as enterprises scale. - As a Senior Product Manager for Jira, you’ll be an individual contributor with substantial input on strategy and execution, working hands-on across strategy, discovery, and delivery to achieve measurable outcomes for enterprise customers. - Responsibilities include owning a defined set of enterprise collaboration use cases, driving adoption by removing barriers, partnering with go-to-market teams, understanding enterprise personas through research, defining success metrics, and collaborating with Engineering, Design, Research, and Product Marketing to deliver end-to-end experiences with clear prioritization and communication. - Requirements are 8+ years of B2B SaaS product management, end-to-end ownership, direct customer discovery, strong collaboration with GTM teams, proven ability to drive adoption and engagement, solid analytics, excellent communication, and comfort with ambiguous problem spaces.

Atlassian supports flexible work arrangements and hires in any country with a legal entity. The Jira team aims to enable effective enterprise collaboration and ongoing value at scale, addressing workflows and engagement across teams. The Senior Product Manager for Jira is an individual contributor responsible for strategy and execution across a defined set of enterprise collaboration use cases, spanning discovery to delivery. Key responsibilities include owning the product area, driving adoption and engagement, understanding enterprise personas, partnering with go-to-market teams, defining success metrics, collaborating with cross-functional teams, prioritizing trade-offs, and communicating progress. Required background includes 8+ years in B2B SaaS PM, end-to-end ownership, direct customer discovery, GTM collaboration, measurable impact on adoption/engagement, strong analytics, communication, and comfort with ambiguity.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally where it has a legal entity, helping staff balance family, personal goals, and priorities. The Senior Manager, Event Technology leads the Event Technology team and oversees event websites, registration, attendee management, mobile and other digital experiences to deliver seamless, innovative, secure attendee experiences across Atlassian’s global event portfolio. Responsibilities include defining the event technology strategy and roadmap, selecting and optimizing the technology stack for registration, content/session management, mobile apps, onsite technology, lead retrieval, networking, and virtual/hybrid extensions. They will integrate data pipelines by designing bi-directional integrations across event platforms and internal systems (e.g., Salesforce), manage resources and privacy/security (consent management, data retention, data subject rights), and lead onsite operations like check-ins, scanning, and Wi-Fi with contingency planning and tech partners. They will also manage agencies and vendors, oversee budgets, negotiate SOWs and licensing, maximize ROI, and continually seek improvements and innovative solutions to elevate event experiences.

Atlassian offers flexible work options—office, remote, or hybrid—and they hire people in any country where they have a legal entity. The Senior Manager, Event Technology will lead the Event Technology team and oversee the technology stack for all event websites, registration, attendee management, mobile, and digital experiences, ensuring seamless, innovative, and secure attendee experiences. Responsibilities include defining the event technology strategy and roadmap, selecting and optimizing the stack (registration, content/session management, mobile app, onsite tech, lead retrieval, networking, and virtual/hybrid extensions). The role also involves designing data pipelines and bi-directional integrations across platforms and internal systems (such as Salesforce), managing resources, privacy and security, onsite technology operations and contingency planning with technology partners. Additionally, the position entails managing agencies and budgets, contract negotiations, maximizing ROI, and proactively identifying improvements and innovations to elevate efficiency and event experiences.

At Atlassian, you can work where you choose—office, home, or a mix—and the company hires in any country where it has a legal entity. The Creative Studio is seeking an experienced Head of Creative Production to lead a team of Producers and Project Managers across film, digital, events, and outdoor projects, delivering work that supports Atlassian’s global marketing and business goals. The role requires building processes and playbooks, and partnering closely with internal teams (Creative, Marketing, PMM, Procurement, Legal, Events) as well as external agencies and production partners. Candidates must have industry experience, a strong portfolio, and a proven ability to manage all types of productions—live action, photography, digital, activations, events, talent, and licensing—along with budgeting, scheduling, negotiating, and vendor relationships, and the ability to manage budgets from 25k to 2.5M. They should be a proactive, independent leader who thrives in a fast-paced, global environment, can navigate ambiguity, communicate complex risks clearly, and bring a passion for storytelling and creative problem solving.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity. They are seeking an experienced Head of Creative Production to lead the Creative Studio, overseeing Producers and Project Managers across film, digital, events, and outdoor projects to support global marketing and business goals. The role requires building production processes and playbooks, maintaining strong relationships with internal teams and external partners, and delivering best-in-class work on time within a fast-paced environment. Candidates must have industry experience at a recognized creative agency or client-side, a portfolio of top-tier work, and mastery of budgeting, negotiating, licensing, and legal issues related to advertising production. The ideal candidate is an independent, adaptable leader with a deep storytelling passion, capable of managing cross-timezone initiatives and both internal and external productions and vendors.

The Website & Email Team at Miro manages the public-facing digital platform, owns the miro.com microservices, drives revenue through conversion optimization, and is leading a shift toward a unified content architecture and improved platform performance. The Front-End Platform Engineer is a high-impact role focused on the reliability and performance of the public UI and core component architecture, building reusable components, driving conversion uplift through experimentation, and integrating the UI across Miro’s fragmented content systems. Key responsibilities include partnering with product marketing to translate business strategies into high-performing digital experiences, designing and maintaining scalable architectural components, developing internal tooling for sophisticated conversion optimization, ensuring production reliability via observability, and optimizing site speed and rendering for a best-in-class user experience. Requirements include 5+ years of frontend experience with React, TypeScript, Node.js, and Next.js; monorepo experience with Turborepo and Yarn workspaces; CMS integration like Contentful; testing and component development with Jest, React Testing Library, and Storybook; build optimization and observability tooling; soft skills of accountability, collaboration, and adaptability; plus a bonus for backend experience. Benefits and culture include competitive equity, medical coverage, meals in the office, wellbeing and equipment allowances, learning and travel stipends, a globally diverse team and Amsterdam headquarters, with a strong emphasis on belonging and inclusion and adherence to recruitment privacy policies.

The Website & Email Team at Miro is the core engineering group responsible for the public-facing platform, miro.com microservices, revenue generation through conversion optimization, and customer communications, driving a shift to a unified content architecture and world-class performance. The Front-End Platform Engineer role is a high-impact technical contributor focused on UI reliability and performance, building reusable components, driving conversion uplift through experimentation, and integrating the UI across Miro’s fragmented content systems. Key responsibilities include partnering with product marketing to translate strategies into high-performing digital experiences, designing scalable core architecture, developing internal tooling for optimization (A/B testing frameworks and personalization), ensuring production reliability with modern observability, and optimizing site speed. Requirements cover 5+ years of frontend experience with React/TypeScript/Node.js/Next.js, monorepo experience (Turborepo, Yarn workspaces), headless CMS integration (Contentful or similar), testing and component development (Jest, RTL, Storybook), build optimization, observability, and strong soft skills, with backend experience as a bonus. Perks include competitive equity, medical insurance, office meals, wellbeing and WFH equipment allowance, annual learning and development allowance, travel allowance, and the opportunity to work with a globally diverse team in Amsterdam, alongside Miro’s mission to empower teams and a Recruitment Privacy Policy governing applicants.

The Website & Email Team at Miro is the core engineering group managing the public-facing platform, owning the microservices behind miro.com, driving revenue through conversion optimization, and handling essential customer communications while pursuing a unified content architecture and world-class platform performance. The Front-End Platform Engineer is a high-impact technical contributor focused on the reliability and performance of the public UI and core component architecture, building reusable components, driving conversion uplift through experimentation, and integrating the UI across Miro’s fragmented content systems. Responsibilities include partnering with product marketing to translate strategies into high-performing digital experiences, designing scalable core capabilities for the public platform, building internal tooling for optimization (A/B testing frameworks and personalization engines), ensuring production reliability, and driving site speed and performance. Requirements cover 5+ years of frontend experience with React, TypeScript, Node.js, and Next.js; monorepo experience (Turborepo, Yarn workspaces); headless CMS integration (Contentful or similar); testing and component development (Jest, React Testing Library, Storybook); build optimization (webpack/Rollup); observability and monitoring (Sentry, Grafana); plus strong soft skills, with a bonus for backend experience. Perks include a competitive equity package, medical coverage, office meals, wellbeing and learning allowances, travel support, and the chance to work with a globally diverse team in Amsterdam, all within Miro’s values of belonging, inclusion, and mission to empower teams, as outlined in its Recruitment Privacy Policy.

The Website & Email Team at Miro is the core engineering group responsible for miro.com, revenue-driving experiences, and mission-critical customer communications, advancing a unified content architecture and platform performance. The Front-End Platform Engineer is a high-impact role focused on reliability and performance of the public UI and core component architecture, building reusable components and enabling conversion via experimentation across fragmented content systems. You’ll work with product marketing to translate strategies into high-performing digital experiences, design scalable architectural components, develop internal optimization tooling (A/B testing, personalization), ensure production reliability, and drive site speed optimizations. Qualifications include 5+ years of front-end experience with React/TypeScript/Node/Next, monorepo tooling, headless CMS integration, testing and component development, build optimization, and observability; strong collaboration and adaptability; bonus for backend or full-stack. In return, Miro offers a competitive equity package, medical benefits, meals and wellbeing support, learning allowances, a travel stipend, and a diverse, inclusive workplace in Amsterdam, along with information about life at Miro and its recruitment privacy policy.

The Website & Email Team at Miro is the core engineering group behind miro.com, responsible for revenue-generating features and customer communications while driving a shift to a unified content architecture and top-tier platform performance. The Front-End Platform Engineer role focuses on the reliability, performance, and core component architecture of the public-facing UI, turning complex designs into reusable code and integrating the UI across fragmented content systems. Responsibilities include partnering with product marketing to drive user acquisition, building scalable website capabilities, developing tooling for conversion optimization (A/B testing and personalization), ensuring production reliability with modern observability, and driving site speed and performance. Required qualifications include 5+ years of frontend experience with React/TypeScript/Node/Next.js, monorepo tooling (Turborepo, Yarn workspaces), headless CMS integration, testing and component development (Jest, RTL, Storybook), build optimization, and observability, with backend experience as a bonus. Benefits include a competitive equity package, medical insurance, office perks, wellbeing and learning allowances, travel support, a globally diverse team, and an Amsterdam-based workplace, all while Miro emphasizes belonging, inclusion, and a mission to empower teams.

The Website & Email Team is Miro’s core engineering group that manages the public-facing platform, powers miro.com, supports revenue through conversion optimization, and delivers critical customer communications, while pursuing a unified content architecture and top-tier platform performance. The Front-End Platform Engineer is a high-impact role focused on the reliability and performance of the public UI and core component architecture, building reusable components, enabling conversion uplift through experimentation, and integrating the UI across fragmented content systems. Responsibilities include partnering with product marketing to translate business strategies into high-performing digital experiences, designing scalable architectural components, developing internal tooling for optimization such as A/B testing and personalization, ensuring production reliability with modern observability, and driving site speed. Requirements include 5+ years of frontend experience with React, TypeScript, Node.js, and Next.js, monorepo experience (Turborepo, Yarn workspaces), headless CMS integration (Contentful or similar), testing and component development, build optimization, and observability, plus soft skills; a backend or full-stack background is a bonus. Miro offers a competitive equity package, medical coverage, meals and snacks in the office, wellbeing and learning budgets, travel allowance, and a globally diverse Amsterdam-based team, alongside a culture centered on belonging and collaboration and a Recruitment Privacy Policy for applicants.

The Website & Email Team at Miro manages the public-facing platform, owns the microservices powering miro.com, and drives revenue through conversion optimization while pursuing a unified content architecture and world-class platform performance; the Front-End Platform Engineer will be a key technical contributor focused on reliability, reusable components, conversion experiments, and seamless UI integration across Miro’s fragmented content systems. The role entails translating high-level business strategies into high-performing digital experiences, building scalable core architectural components, developing internal tooling for optimization (including custom A/B testing frameworks and personalization engines), ensuring production reliability, and driving performance to deliver a best-in-class user experience. Requirements include 5+ years of frontend experience with React, TypeScript, Node.js, Next.js; monorepo experience with Turborepo and Yarn workspaces; headless CMS integration (e.g., Contentful); testing and component development with Jest, React Testing Library, and Storybook; build optimization, observability and monitoring (Sentry, Grafana); soft skills: accountable, collaborative, adaptable; bonus: backend experience or full-stack. What’s in it for you includes a competitive equity package, medical insurance, office snacks, wellbeing and WFH equipment allowance, annual learning and development budget, travel allowance, and a chance to work with a globally diverse team in Amsterdam. About Miro: a visual workspace for distributed teams to collaborate, with 100M+ users and 250,000+ companies; co-headquartered in San Francisco and Amsterdam, with 1,600+ employees in 13 hubs; the company values belonging, collaboration, inclusion, and a mission to empower teams to create the next big thing, while recruitment privacy policy applies.

The Website & Email Team at Miro manages the public-facing platform, owns the microservices behind miro.com, drives revenue through conversion optimization, and is moving toward a unified content architecture and world-class platform performance, with the Front-End Platform Engineer helping execute this vision. The Front-End Platform Engineer is a high-impact technical contributor focused on the reliability and performance of the public UI and core component architecture, building reusable components, enabling conversion uplift through experiments, and integrating UI across Miro’s fragmented content systems. Responsibilities include partnering with product marketing to translate strategies into high-performing digital experiences, designing and maintaining scalable core architecture, developing internal tooling for optimization (A/B testing frameworks and personalization engines), ensuring production reliability with observability, and driving site speed improvements. Requirements cover 5+ years of frontend experience with modern frameworks (React, TypeScript, Node.js, Next.js), monorepo experience (Turborepo, Yarn workspaces), headless CMS integration, testing (Jest, React Testing Library, Storybook), build optimization, and observability (Sentry, Grafana), plus strong soft skills; backend experience or full-stack capability is a bonus. Perks include a competitive equity package, medical insurance, office snacks, wellbeing and equipment allowances, a learning and development budget, travel allowance, and the chance to work with a globally diverse team from an Amsterdam hub, all within a culture that emphasizes belonging and collaboration, aligned with Miro’s recruitment privacy practices.

The Website & Email Team at Miro manages the public-facing digital platform, including miro.com’s microservices, revenue-driven optimization, and mission-critical customer communications, while driving a strategic shift toward a unified content architecture and stronger platform performance. The Front-End Platform Engineer is a high-impact technical contributor focused on the reliability and performance of the public-facing UI and core component architecture, building reusable components and driving conversion uplift through experimentation. Responsibilities include partnering with product marketing to translate business strategies into high-performing digital experiences, designing scalable core architecture, developing internal tooling for optimization (such as A/B testing frameworks and personalization engines), ensuring production reliability, and driving site speed improvements. Requirements include 5+ years of frontend experience with React, TypeScript, Node.js, Next.js; monorepo experience (Turborepo, Yarn workspaces); headless CMS integration; testing and component development (Jest, React Testing Library, Storybook); build optimization; observability; plus soft skills; bonus for backend or full-stack. Miro offers a competitive equity package, medical coverage, office perks and wellbeing allowances, an annual learning and development budget, travel support, and the opportunity to work in a globally diverse, mission-driven team; the company emphasizes belonging, diversity, and recruitment privacy.

The Website & Email Team at Miro manages the public-facing digital platform, owns the microservices powering miro.com, drives revenue through conversion optimization, and delivers mission-critical customer communications, with a strategic shift toward a unified content architecture and world-class platform performance. The Front-End Platform Engineer is a high-impact technical contributor focused on the reliability and performance of the public-facing UI and core component architecture, building reusable components, driving measurable conversion uplift through experimentation, and integrating the UI across Miro’s fragmented content systems. What you’ll do includes partnering with product marketing to translate business strategies into high-performing digital experiences, designing and maintaining scalable core architectural components, developing internal tooling for conversion optimization (A/B testing frameworks, personalization engines), ensuring production reliability with observability, and optimizing site speed and rendering performance. What you’ll need: 5+ years of frontend experience with modern frameworks (React, TypeScript, Node.js, Next.js), monorepo experience (Turborepo, Yarn workspaces), headless CMS integration (Contentful or similar), testing and component development (Jest, React Testing Library, Storybook), build optimization (webpack/Rollup), observability (Sentry, Grafana), plus strong soft skills; bonus if you have backend experience or full-stack capabilities. What’s in it for you and about Miro: AMS benefits include competitive equity, medical insurance, office snacks, wellbeing and WFH equipment allowance, annual learning and development allowance, travel allowance, and a globally diverse team in Amsterdam; Miro is a visual workspace serving 100M+ users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with a mission to empower teams and a culture focused on belonging and inclusion, supported by a Recruitment Privacy Policy.

Atlassian supports flexible work locations—office, home, or a hybrid setup—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Your Future Org Grad++ program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for a successful Atlassian career. The role is based in the Pacific Time Zone and requires you to be willing and able to work there; it is not eligible for F1 or J1 students and does not offer work sponsorship. The Your Future Team offers an Associate Product Manager (APM) Program that gives early-career product managers a head start with entrepreneurial team support and the chance to shape product direction across multiple roles. APMs will complete two one-year rotations with different Atlassian product teams and will conduct customer and partner interviews, create product specs, perform competitive and market analysis, and identify new opportunities.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - The Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help students hit the ground running at Atlassian. - The advertised role is located in the Pacific Time Zone and requires willingness to work there; it is not eligible for F1 or J1 visas and does not offer work sponsorship. - The Associate Product Manager (APM) Program offers two one-year rotations across different Atlassian product teams, designed to accelerate growth into global leaders with support from an entrepreneurial team. - APM responsibilities include conducting customer and partner interviews, creating product specs, and researching competitive analysis and new market and product opportunities.

- Atlassian offers flexible work options (office, home, or hybrid) and operates as a distributed-first company with virtual interviews and onboarding, hiring in any country where it has a legal entity. - The Grad++ program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to help grads start a successful career at Atlassian. - The role mentioned is located in the Pacific Time Zone and requires eligibility to work in that time zone; it is not eligible for F1 or J1 visas and does not offer sponsorship. - The Associate Product Manager (APM) Program features two one-year rotations across different Atlassian product teams, with responsibilities including conducting customer and partner interviews, creating product specs, and researching competitive and market opportunities. - The APM program is designed to accelerate creative problem solvers into the next generation of global leaders, supported by an entrepreneurial team and opportunities to influence product direction.

Atlassian supports flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Grad++ program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful career at Atlassian. The role described is located in the Pacific Time Zone and requires working in that time zone; it is not eligible for F1 or J1 students and does not offer work sponsorship. The Associate Product Manager (APM) Program provides two one-year rotations with different product teams to accelerate growth into global leaders with entrepreneurial support. APM responsibilities include conducting customer and partner interviews, creating product specs, and researching competitive analysis and new market/product opportunities.