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Atlassian serves major customers worldwide (including NASA, Nike, Pixar, and Tesla) with over 236,000 customers, and this Account Executive role is part of the Japan team focusing on enterprise account expansion through account-based selling. The AE will develop and implement named account or territory plans to maximize expansion across a broad product portfolio while ensuring a high level of customer success. They will maintain full account ownership and coordinate with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated territory or named accounts. They will act as a promoter for customers, sharing experiences and suggestions with product and engineering teams to optimize the customer experience, in close coordination with Channel Partners, Product Specialists, and Marketing. They will establish strong peer relationships with internal stakeholders, Advisory Service, Solution Partners, and key customers to drive customer health, retention, and alignment of technical initiatives with business outcomes.

Atlassian serves major customers worldwide (NASA, Nike, Pixar, Tesla) and has over 236,000 customers, with the Account Executive role in Japan helping the largest accounts scale their Atlassian investments. The role is enterprise-focused, building and implementing sales strategies to increase adoption of selected products and services among Enterprise customers, while acting as a promoter for customers to share experiences with product and engineering teams. It requires tight coordination with Channel Partners, Product Specialists, and Marketing, and demands consultative, solution-oriented, and strategic thinking to align with Atlassian’s sales model. Responsibilities include developing named Account or Territory plans to maximize expansion and ensure high customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams. The role also involves partnering with Advisory Service and Renewals to optimize customer health and retention, and building productive relationships with internal stakeholders, solution partners, and key customers.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to help employees balance family, personal goals, and priorities. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian focuses on value selling to create enterprise solutions that transform business outcomes, guided by a team-centric ethos of “play as a team.” In this role you will drive scalable engagement by proactively managing a customer portfolio in a pooled model, guiding journeys at onboarding, adoption, and value realization, and using predictive signals to pinpoint milestones and risks. You will deliver value at scale through webinars and curated outreach, maintain deep product and industry expertise, mitigate churn risks with early intervention, and champion customer advocacy by sharing insights to influence Atlassian’s products, while upholding operational excellence with Gainsight and engagement frameworks. Candidates should have proven SaaS customer success or account management experience with large portfolios, a customer-centric mindset, strong relationship-building and cross-functional collaboration skills, knowledge of Jira and Confluence, and experience with Gainsight, Salesforce, and BI tools like Tableau.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity, giving employees more control over family, personal goals, and priorities. With over 250,000 customers worldwide, Atlassian serves organizations like NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value selling and treating employees as collaborators who work with Atlassian, not for Atlassian, with strong earnings potential from enterprise opportunities in cloud and AI. In this role, you will drive scalable engagement by proactively managing a customer portfolio through onboarding, adoption, and value realization, using predictive signals and frameworks to guide journeys and identify milestones, adoption opportunities, and risks. You will deliver value at scale through webinars, office hours, and targeted outreach; maintain solution and industry expertise; mitigate churn risk through early intervention and cross-functional collaboration; and champion the Voice of the Customer to influence Atlassian’s products and services, while upholding operational excellence in Gainsight. The ideal candidate has proven SaaS customer success or account management experience with large portfolios, a customer-centric mindset, strong relationship-building and cross-functional collaboration skills, adaptability, exceptional communication, and experience with Gainsight, Salesforce, and BI tools, plus familiarity with Jira and Confluence end-user use cases.

Atlassian is transforming software development for large customers like NASA, Nike, Pixar, and Tesla, with over 236,000 customers, and the Account Executive role in Japan helps the largest accounts scale their investments. The role focuses on enterprise adoption of select Atlassian products and services, acting as a promoter for customers by sharing feedback with product and engineering teams and improving the customer experience, in collaboration with Channel Partners, Product Specialists, and Marketing. Account Executives are described as consultative, solution-oriented, strategic, and capable of prioritizing resources to meet customer needs, with an emphasis on understanding the Enterprise Sales process and adapting it to Atlassian's sales model. Responsibilities include developing and implementing named account or territory plans to maximize expansion and customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewals to craft effective sales strategies. They must also collaborate with Advisory Service to understand technical initiatives and business outcomes, work with Renewals to maximize health and retention, and build productive relationships with internal stakeholders, Solution Partners, and key customers.

Atlassian is transforming software development and helping teams worldwide—including NASA, Nike, Pixar, and Tesla—advance through software and collaboration, with over 236,000 customers. The Account Executive role will join the Japan team to help the largest accounts scale their Atlassian investments and implement a sales strategy that increases adoption of select products and services among Enterprise customers. AEs act as customer promoters, sharing experiences and suggestions with product and engineering teams to optimize the customer experience, while coordinating with Channel Partners, Product Specialists, and Marketing. Responsibilities include developing and executing named account or territory plans to maximize expansion opportunities and ensure high customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams. They also work with Advisory Services and Renewals to understand technical initiatives and business outcomes, maximize customer health and retention, and establish relationships with internal Atlassian stakeholders, Solution Partners, and key customers.

- Atlassian allows employees to work in an office, from home, or a combination, and it hires globally wherever it has a legal entity. - The Atlassian Advisory Services team is a globally distributed group of experts helping enterprise customers achieve successful outcomes with Atlassian. - They are hiring a Senior Solution Consultant with a Cloud Platform focus to join Advisory Services Delivery as an individual contributor (not a manager) to deliver guidance and maximize client value from Atlassian investments. - Responsibilities include aligning on strategic outcomes with peers, solving business challenges using Atlassian products, creating technical content and prescriptive guidance, partnering with cross-functional teams, and traveling up to 30% domestically or internationally. - Requirements include 6–8 years in SaaS and 5+ years in customer-facing roles with deep Atlassian Cloud Platform expertise (cloud administration, migrations, ITSM tooling), fluency in English (additional languages a plus), and preferred skills in coaching, cross-team collaboration, and experience with large customers.

At Atlassian, the company is transforming software development and serving customers worldwide, including NASA, Nike, Pixar, and Tesla; the Account Executive role will join the Japan team to help Enterprise accounts scale their investments. The role uses account-based selling to build and implement a strategy that expands adoption of select products within the Enterprise customer base, while acting as a customer promoter who feeds experiences back to product and engineering to improve the experience. It involves close coordination with Channel Partners, Product Specialists, and Marketing, with Account Executives being consultative, solution-oriented, and strategic, able to prioritize resources to meet customer needs and align with Atlassian's enterprise sales model. Key responsibilities include developing named account or territory plans to maximize expansion opportunities and ensure customer success, maintaining full account ownership, and coordinating with Solution Engineering, Inside Sales, Channel, and Renewal teams to execute effective sales strategies for designated accounts. The role also requires collaboration with Advisory Service to understand technical initiatives and business outcomes, teaming with Renewals to maximize customer health and retention, and establishing productive relationships with internal stakeholders, Solution Partners, and key customers.

Atlassian is transforming software development for global brands and has over 236,000 customers; the Account Executive helps the largest accounts scale their Atlassian investments. The role will join the Japan team and involves building and implementing sales strategies to boost adoption of select products and services among enterprise customers. Account Executives act as customer promoters, share experiences with product and engineering teams, and coordinate with Channel Partners, Product Specialists, and Marketing to optimize the customer experience. They are consultative and strategic, understand the enterprise sales process, and develop named account or territory plans to maximize expansion while maintaining full account ownership and coordinating with various roles. They collaborate with Solution Engineers, Inside Sales, Channel, and Renewal teams; engage with Advisory Services to align technical initiatives with business outcomes; and build productive relationships with internal stakeholders, solution partners, and key customers to sustain customer health and retention.

Zendesk is recruiting a Software Engineer II for its Europe-based Edge Engineering team to maintain and scale edge infrastructure, including the proxy tier and global CDN, that handles billions of user interactions daily. The role requires hands-on experience with HTTP, TLS, load balancing, reverse proxying, CDN, proven Go skills, and prior DevOps or production engineering work on high-traffic distributed systems within a CI environment and cross-team collaboration. Daily responsibilities include building and managing the proxy tier and CDN, collaborating with a focused team of engineers, shipping code to production, reviewing peers’ changes, and using a modern stack such as AWS, Cloudflare, Kubernetes, Terraform, and Go. Preferred competencies include Linux, Docker, Kubernetes, AWS or similar cloud platforms, caching/CDN expertise (e.g., Cloudflare, CloudFront, Fastly), observability with metrics and traces, and a proactive, planning-oriented approach; the Poland base salary range is PLN 179,000–PLN 269,000, with a hybrid work arrangement. Zendesk emphasizes equal opportunity and inclusion, notes potential AI screening in applications, and offers accommodations for disabilities, along with commitments to diversity, equity, and inclusion and flexible, globally mindful work practices.

- The role is Senior Manager, Revenue Recognition in Austin, TX, owning the revenue close operations in Zuora Revenue (RevPro) from period open to final posting. - Key responsibilities include leading the end-to-end monthly open/close, posting revenue journal entries to the GL, maintaining balance sheet reconciliations (deferred revenue, contract assets, unbilled AR), providing ASC 606 guidance on complex transactions, mentoring the team, and continuously improving close procedures and controls. - Basic qualifications require 7+ years in revenue recognition or technical accounting, a CPA, hands-on RevPro close experience, and strong ASC 606 knowledge. - Preferred qualifications include SaaS industry experience, NetSuite or ERP experience, and prior mentoring or managing accounting staff. - The role offers a hybrid work arrangement with some in-office time, a base salary range of $151,000–$227,000 plus bonus/benefits, and Zendesk’s commitment to diversity and equal opportunity.

The role is to drive global quality by acting as the final gatekeeper for the product’s user experience across diverse markets and to champion AI-powered quality with next-generation frameworks to automate localization testing. You will test AI features end-to-end, validating linguistic accuracy, cultural appropriateness, and functional correctness across locales, and optimize vendor quality operations by serving as the technical point of contact for external QA agencies. You’ll build and maintain internal testing tools and platforms and generate critical testing data to validate localized features throughout the release cycle. Basic qualifications include 1–2 years in software testing or localization, hands-on experience testing AI features, bug documentation and tracking, and foundational scripting knowledge; preferred qualifications include a specialized bootcamp, experience with automated QE/LLM evaluation pipelines, familiarity with prompt engineering, and German or Spanish fluency. Zendesk offers a hybrid work model, promotes equal opportunity and global diversity, provides accommodations for applicants with disabilities, and notes that AI screening may be used in hiring.

The Employee Service (ES) Specialist is a high-impact advisory role within Zendesk’s Global Specialist Organization that helps customers rapidly realize value from Zendesk Employee Service solutions by driving adoption and optimizing internal service workflows. The role collaborates across segments with Core CSMs, Professional Services, GTM/Sales, Product, and CX Enablement to reduce risk, accelerate adoption, and sustain long-term value realization, drawing on ITSM/ITAM and Employee Experience backgrounds. The ES mission includes accelerating adoption and time-to-value, acting as subject-matter experts on internal service delivery, embedding ES expertise into customer success planning, influencing enablement and scalable programs, and driving feedback to shape the 2026 ES roadmap. Key responsibilities cover driving adoption and outcomes, leading workshops and value reviews for internal service maturity, partnering with CSMs and Sales/Renewals, delivering scaled programs and enablement, collaborating cross-functionally with Professional Services, Product, and CX teams, and demonstrating ROI through advocacy and value realization. Qualifications include 7+ years in enterprise SaaS roles (CS/ITSM/ITAM/IT Operations/HR Service Delivery), strong advisory and communication skills, familiarity with ITIL or internal service management, data storytelling, and a hybrid work arrangement requiring partial in-office presence, with Zendesk committed to equal opportunity and inclusive practices and accommodations as needed.

Zendesk is hiring a Staff Machine Learning Engineer, AI Agent in San Francisco to build AI agent experiences that resolve customer issues with accuracy, speed, and trust. You will lead the design and development of agent capabilities, integrating reasoning, retrieval, tool use, policy guidance, and human handoff into seamless customer support, while driving scalable architecture and cross-team collaboration. The role requires 6+ years of producing AI or intelligent systems, experience leading technical design for complex initiatives, hands-on work with LLM-based apps and Python, and a strong product mindset. Preferred qualifications include building AI agents or copilots in production, experience with customer service or enterprise workflows, and systems that fuse structured data with real-time context. Compensation includes a US base salary range of $246,000–$368,000 with hybrid in-person requirements, alongside Zendesk’s commitment to diversity, equal opportunity, and accommodations, with AI screening of applicants as part of evaluation.

Zendesk is seeking an SMB Account Executive to grow its SMB SaaS base by acquiring new customers, expanding accounts, and building broad cross-functional relationships to drive revenue aligned with customers’ goals. Responsibilities include driving top-line revenue, nurturing relationships for high satisfaction and retention, cross-selling products, using data and customer history to prospect and retain, articulating Zendesk’s value, leading competitive sales cycles, maintaining a robust Salesforce pipeline, and delivering forecasts while exceeding targets and KPIs. Qualifications include a BA/BS or equivalent, at least 2 years of B2B SaaS sales or solution engineering experience with a track record of beating targets, experience managing multi-level relationships, strong presentation/negotiation/closing skills, prospecting ability, an entrepreneurial mindset, industry knowledge, excellent organization and multitasking, and proficiency with Salesforce and Clari. The role follows a Hybrid work model with mandatory in-office time at least part of the week, with the specific schedule determined by the hiring manager. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI to screen applicants, and offers accommodations for applicants with disabilities.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers supported by agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, ensuring platform health and proactive adoption, and leading change management and scaling across departments and regions. You’ll also collaborate on strategic alignment through Quarterly Business Reviews and provide adoption reporting and business outcome analytics to reinforce ROI and renewal opportunities; travel up to 25% is required. Candidates should have 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience with analytics and executive facilitation, and a proactive, independent mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within Miro’s diverse, inclusive culture and privacy policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with a focus on the Innovation Workspace, comprising strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager role partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, and guiding change management and scaling, including supporting Centers of Excellence and conducting quarterly business reviews to demonstrate ROI. Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, expertise in analytics and executive-level facilitation, and willingness to travel up to 25%. Miro offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and emphasizes its mission to empower teams to create the next big thing, with location-specific benefits and a recruitment privacy policy.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for lasting value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, guiding change management at scale, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, cross-functional facilitation, and up to 25% travel. Miro offers equity, wellbeing benefits, a learning stipend, location-specific benefits, and a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and the Technical Account Manager (TAM) acts as a fractional strategic advisor to maximize business value and embed Miro into customers' innovation operating models. TAM responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, and monitoring platform health, engagement, and feature adoption. They lead proactive optimization, change management and scaling by equipping internal champions, supporting Centers of Excellence, navigating organizational change, and facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to drive platform adoption and change management, data-informed analytics, executive-level facilitation, and up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment focused on belonging and collaboration, with location-specific details and recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and a world-class platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation to improve alignment and speed, embedding Miro in existing systems, and delivering proactive, insight-driven adoption guidance. They also lead change management and scaling by enabling internal champions, supporting Centers of Excellence, navigating organizational change, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles with strong API/integration fluency, analytics and executive-level facilitation skills, willingness to travel up to 25%, and a global benefits package including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, all within a culture that values diversity, belonging, and collaboration.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how teams work and innovate with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for lasting value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactive platform health monitoring and adoption analytics, change management and scaling across departments, supporting Centers of Excellence with governance and deployment at scale, and collaborating on quarterly business reviews to demonstrate ROI. Requirements are 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead adoption and change initiatives, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and willingness to travel up to 25%. The company offers benefits such as equity, wellbeing and equipment allowances, and an annual Learning & Development stipend, and it emphasizes belonging, diversity, and collaboration across a global workforce with a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve outcomes via the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership. What you’ll do includes designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, embedding Miro into customers’ systems, and proactively monitoring health, usage, and feature adoption; you’ll also equip internal champions for scaling, support Centers of Excellence, and guide governance and deployment at scale to make Miro a strategic pillar. You’ll collaborate with Customer Success Managers to co-facilitate Quarterly Business Reviews, provide adoption reporting and business outcome analytics, and influence customer strategy to support renewals and growth; the role requires 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, and the ability to lead change management and executive-level workshops, with travel up to 25%. Miro offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a global, diverse, inclusive culture and a mission to empower teams to create the next big thing.

The Professional Services organization at Miro supports Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating closely with clients. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and providing proactive optimization and governance guidance. Requirements include 5+ years in enterprise SaaS in consulting, technical account management, or related roles, strong fluency with APIs and integrations, data-driven platform analytics, executive facilitation skills, and up to 25% travel. Miro offers global benefits such as equity, a wellbeing benefit, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers collaborating to embed AI-powered capabilities and Miro’s platform into customers’ workflows. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration strategies and automation to accelerate value, embedding Miro into existing systems, proactively monitoring platform health and usage, leading change management and scaling with internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews with Customer Success to demonstrate ROI. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in workflow optimization and change management, data-informed analytics, and the ability to work independently with up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment; Miro emphasizes collaboration and belonging and highlights location-specific benefits on its Global benefits board.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding into existing systems, proactively monitoring health and adoption, and enabling scale and governance via CoEs and QBRs with ROI validation. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, a proven ability to lead workflow optimization and change management, and travel up to 25%. The role offers a global benefits package (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with Miro emphasizing belonging and inclusion and providing information about life at Miro and its Recruitment Privacy Policy.

Appfire is a remote-first, people-first company that lets you choose where and how you work, balancing your life with flexible time off and a culture of trust from day one. It supports growth with access to online learning, leadership programs, internal mobility, and a globally distributed team that collaborates to gain fresh perspectives. The Senior Product Manager for Configuration Manager for Jira Cloud will own the roadmap and strategy for the CMJ Cloud offering, translate customer and market needs into a cloud migration and configuration management solution, and lead cross-functional efforts with engineering, marketing, and support while tracking KPIs and remediation plans. Requirements include a relevant degree or equivalent experience, 3+ years of technical product management, 2+ years of SaaS product experience, 3+ years using product analytics tools, and knowledge of cloud, API limitations, and prototyping, with Atlassian ecosystem experience preferred. Appfire has 850+ employees in 28 countries, a strong CSR program and certifications (ISO 27001, ISO 27017, SOC 2), a broad channel partner network, and is an equal opportunity employer.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, and program management tools, and it’s the #1 time management add-on for Jira in the Atlassian ecosystem. They’re hiring a Product Manager for Loop’s Recommendations Skill, a continuous, AI-led planning layer that ingests signals, generates insights, applies planning rules, and surfaces explainable recommendations with governance and approval workflows. The role covers end-to-end product strategy and roadmap for the Recommendations Skill, including signal-to-action flow, surface presentation, governance, batch re-evaluation, and integration of competitive analysis and enterprise discovery. Ideal candidates have 3–5 years building AI/ML systems in complex organizations, deep experience with enterprise decision-making, experience with AI recommendation systems or rules engines, and a focus on trust, explainability, auditability, and user-centric design. Tempo offers remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and a commitment to equal opportunity and an inclusive culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams move from vision to value. Since 2007 it has evolved from a time-tracking tool into the #1 time management add-on for Jira and is a trusted name in the Atlassian ecosystem, committed to continuous innovation and helping the world work smarter. The role is Product Manager for Loop's Recommendations Skill, an AI-driven planning layer that handles signal ingestion, insight generation, rule-based evaluation, recommendation creation, governance and approvals, and batch re-evaluation as conditions change. The ideal candidate has 3-5 years delivering AI/ML systems in complex organizations, deep familiarity with enterprise planning and governance, experience with AI recommendation systems or decision automation, and a focus on trust through explainability, auditability, and calibration, plus fluency with concepts like demand management, competitive intelligence, portfolio governance, scenario planning, and risk-prioritized prioritization. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, professional development opportunities, diverse teams, equal opportunity employment, and asks applicants to submit resumes in English.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity. The role is Manager of the Enterprise Solutions Architect team for DX, leading a high-performing group of technical advisors to grow the DX product (getdx.com) and serving as a bridge among Customer Success, Product, and Engineering leadership to align with enterprise needs. Team development involves recruiting, onboarding, mentoring, and fostering a culture of technical excellence, consultative selling, and continuous learning. The role includes hands-on implementation strategy and support as a player-coach on high-stakes deals, overseeing POCs and pilots to map DX capabilities to enterprise outcomes, and standardizing scalable implementation playbooks while managing the distribution of SAs across customers. It also requires cross-functional advocacy as the Voice of the Customer in leadership meetings, partnering with Product and Engineering to prioritize the roadmap based on friction observed during sales, and defining and tracking KPIs for the SA team.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally wherever they have a legal entity. As Manager of the Enterprise Solutions Architect team for DX, you will lead technical advisors to drive the DX product's growth and serve as a bridge between Customer Success, Product, and Engineering leadership. Team development entails recruiting, onboarding, mentoring, and fostering a culture of technical excellence, consultative selling, and continuous learning. You will provide implementation strategy and support as a player-coach on high-stakes deals, oversee POCs and pilots, and translate DX capabilities into enterprise business outcomes. You will also standardize playbooks, manage resource allocation across enterprise and strategic customers, act as the Voice of the Customer in leadership meetings, partner to prioritize roadmap items, and define KPIs for the SA team.

DX is a Salt Lake City-based fast-growing SaaS company focused on engineering productivity analytics, collecting millions of data points daily used by Pinterest, GitHub, BNY, Xero, and other customers. The role is based in Salt Lake City, UT with hybrid work, and the company has scaled profitably, tripling annual recurring revenue and recently closed on its acquisition by Atlassian to accelerate growth. DX’s culture centers on individual mastery—becoming the best at your craft and receiving strong rewards for exceptional performance. What you’ll own includes achieving opportunity and pipeline goals on a monthly, quarterly, and annual basis, and leading a team of 7-9 SDRs to consistently exceed their quota and develop professionally. You’ll foster a winning, supportive culture, provide guidance on prospecting and discovery, and analyze performance metrics to coach the team and close gaps.

At Atlassian, you can work in-office, from home, or in a hybrid setup, and the company hires globally with virtual interviews as part of its distributed-first approach. Atlassian is seeking a Principal Strategy and Business Operations to partner with leaders in Enterprise Foundations, which provides a robust cloud platform for enterprise customers. The role involves collaborating with product, go-to-market, analytics, and finance to prioritize roadmaps, deliver strategic recommendations, and drive growth through financial and analytical modeling, while defining OKRs and tracking progress. You’ll lead cross-functional initiatives from concept to delivery, acting as a quarterback to diagnose problems and ensure strong performance reporting. Requirements include 10+ years in a high-growth software/tech BizOps or related field, executive-level communication, self-starting, comfort with ambiguity, and financial modeling; optional but nice-to-have skills include SaaS/platform experience, SQL, and BI tools.

At Atlassian, you can work where you want—office, home, or a mix—and the company hires globally wherever it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. The Principal Strategy and Business Operations role will partner with leaders in Enterprise Foundations to build a robust cloud platform that meets enterprise needs and supports their transition to the cloud. You’ll own projects from inception to delivery, deliver strategic, data-driven recommendations, help prioritize product roadmaps, and drive growth by collaborating with product, go-to-market, analytics, and finance teams. On day one, you should have 10+ years in high-growth software/tech in BizOps or consulting/investment banking, be able to contribute to executive-level decision-making, and bring a structured, hypothesis-driven approach to problem-solving and financial modeling. Nice-to-have but not required: experience in SaaS or platform business models, SQL, and BI tools like Tableau.

Atlassian is investing in its public sector vertical, partnering with NASA, VA, the Air Force, state and local governments, and major Federal Systems Integrators, while serving over 250,000 customers worldwide. The Public Sector Enterprise Advocate role focuses on deeply understanding customers, nurturing and expanding relationships, and driving value through strategic account planning and migration to Atlassian’s FedRAMP cloud. You will act as the customer account lead, coordinating support from channel partners, solutions engineers, and other teams to shepherd customers through their Atlassian journey. You will serve as a critical liaison between executives in product and engineering and the customers to influence the roadmap and continuously improve the customer experience. Qualifications include 8+ years of federal software sales with strategic account management, strong government relationships and contracts knowledge, SaaS-focused customer-first success, proficiency with CRM/pipeline analytics, and the ability to collaborate cross-functionally and advise C-level customers, reporting to the Director of Federal Sales.

At Atlassian, the public sector is a major focus with partnerships across NASA, the Department of Veterans Affairs, the Air Force, state and local governments, and large Federal Systems Integrators, serving over 250,000 customers, with Public Sector Enterprise Advocates helping the largest government customers scale their Atlassian investments. The role involves deeply understanding how customers use Atlassian products, nurturing existing relationships, building new ones, and driving value through strategic account planning and migrating customers to Atlassian’s FedRAMP cloud. You will be the customer account lead, orchestrating all support and cross-functional teams (Channel Partners, Solutions Engineers, etc.) to guide the customer journey. You’ll serve as a critical liaison between executives in product and engineering and the customers to shape the roadmap and continuously improve the customer experience. The ideal candidate has 8+ years of federal software sales experience in strategic account management, strong government relationships, deep knowledge of government contracts, a consultative SaaS mindset, CRM and analytics proficiency, and a willingness to challenge the traditional sales model and advocate for the public sector.

Atlassian is expanding its public sector focus, partnering with NASA, the Department of Veterans Affairs, the Air Force, many state and local governments, and the largest Federal Systems Integrators, serving over 250,000 customers worldwide. Public Sector Enterprise Advocates work with government customers to scale their Atlassian investments, deeply understanding how they use the suite, nurturing relationships, and performing strategic account planning, including guiding migrations to the FedRAMP cloud. They act as the customer account lead, orchestrating cross-functional teams such as Channel Partners and Solutions Engineers to support the customer's Atlassian journey. They function as a critical liaison between executives in product and engineering and customers to help shape future roadmaps and improve the overall customer experience, while being customer-obsessed and resourceful. The role requires 8+ years of federal software sales experience, strong government relationships and procurement knowledge, success in customer-first SaaS, consultative enterprise engagement, proficiency with CRM and analytics, a willingness to challenge the traditional sales model, cross-department collaboration, and the ability to advise C-level customers, reporting to the Director of Federal Sales.

DX is a Salt Lake City-based, fast-growing SaaS company that helps engineering leaders build high-performing teams and collects millions of daily data points to provide insights into developer productivity, with customers like Pinterest, GitHub, BNY, and Xero. The role is located in Salt Lake City, UT, with a hybrid work setup. The business has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian, which will expand resources and accelerate growth and R&D to better serve customers. DX emphasizes mastery and being the best at one’s craft, arguing that performance should be judged by individual mastery rather than uncontrollable outcomes. In this role, you’ll own opportunity and pipeline goals on multiple horizons, lead a team of 7-9 SDRs to exceed quota and develop them, foster a winning, customer-focused culture, guide SDRs on prospecting and discovery, and analyze metrics to coach and close gaps.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. The role centers on Executive Engagement & Trusted Advisor, building relationships with C-suite and senior executives to position Atlassian as a strategic partner in customers' digital and AI transformation journeys, focusing on measurable value realization. Responsibilities include leading Customer Success Plans, driving adoption, retention, and expansion, guiding complex implementations with multiple partners, advising on AI and emerging technologies, mitigating risks, acting as the Voice of the Customer, and collaborating cross-functionally to deliver a seamless customer experience. Qualifications require 10+ years in customer success, account management, consulting, or enterprise transformation, executive-level experience with Fortune 500/global enterprise customers, a proven track record of transformational initiatives with measurable outcomes, experience with AI and digital transformation, strong understanding of Jira/Confluence, and proficiency with CS planning tools like Gainsight, Salesforce, or Tableau. Preferred qualifications include 5+ years with Atlassian-powered solutions, ITSM certification, experience with MEDDPICC or similar deal qualification frameworks, and fluent Korean with business-level English.

Atlassian offers flexible work options (office, home, or hybrid) and can hire globally in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role centers on Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior executives and positioning Atlassian as a strategic partner in their digital and AI transformation journeys. Responsibilities include outcome-driven success—accelerating product adoption and delivering measurable business value—strategic success planning with Customer Success Plans, complex program leadership, AI and emerging tech enablement, risk mitigation, voice of the customer, and cross-functional collaboration. Qualifications require 10+ years in customer success, account management, consulting, or enterprise transformation, executive-level experience delivering solutions to Fortune 500/global enterprises, and a track record of transformational initiatives with strong understanding of Jira, Confluence, and Atlassian use cases, plus proficiency with CS planning tools. Preferred qualifications include 5+ years with Atlassian-powered solutions, ITSM certification, experience with MEDDPICC or similar deal qualification frameworks, and fluent Korean with business-level English.

Atlassian supports flexible work—office, remote, or hybrid—with a distributed-first approach, hiring globally where it has a legal entity and conducting interviews and onboarding virtually. The role centers on Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformations. Responsibilities include driving outcome-driven product adoption, leading Customer Success Plans, managing complex programs, enabling AI and emerging tech, mitigating risk, advocating for the Voice of the Customer, and collaborating cross-functionally. Qualifications require 10+ years in Customer Success/enterprise transformation with a track record with large, complex customers and executive-level delivery, plus experience with Jira/Confluence and AI/digital transformation. Preferred: 5+ years with Atlassian-powered solutions, ITSM certification, MEDDPICC or similar deal frameworks, and fluency in Korean with business-level English.

Zendesk's Enterprise ML team aims to drive organizational value through scalable ML solutions and the use of large language models to improve customer experience and business decisions. As a Senior AI Engineer, you will lead the development and deployment of advanced AI systems with a focus on LLMs and agentic architectures, bridging deep technical work with high-level business strategy. Key responsibilities include owning KPIs, building production-grade LLM applications (including agents, context engineering, and text-to-SQL), establishing evaluation frameworks and automated feedback loops, developing high-performance Python services, and maintaining data foundations with Snowflake, dbt, and Airflow while translating AI concepts for non-technical partners. Requirements call for 3+ years in AI/DS/ML, a BA/BS (advanced degree preferred), a proven track record shipping production intelligent systems, strong Python and SQL skills, backend API design, familiarity with Snowflake/dbt/Airflow and AI-native development tools, and excellent cross-functional collaboration and communication. The role offers a hybrid work setup, opportunities for autonomy and growth, and Zendesk's commitment to diversity, inclusion, and accommodations, with explicit notes about AI screening and equal opportunity employment.

Zendesk is looking for a motivated Digital Inside Sales Representative to join its team, acting as a product expert and the “voice of the customer” to guide both new and existing customers through a seamless buying journey in a high-velocity environment. The role focuses on articulating Zendesk’s value to informed buyers and driving conversions through lead management, consultative discovery calls, and product demonstrations that illustrate ROI, while maintaining strong SLAs. Key responsibilities include handling a high volume of inbound leads via phone, chat, email, and virtual meetings; advocating for customers; meeting weekly activity, pipeline, and revenue goals; and collaborating with the team to hit revenue targets and improve playbooks. Basic qualifications include 2+ years of professional sales experience with a proven track record, excellent written and verbal English, the ability to multitask in a fast-paced environment, and a hybrid requirement of in-office work 3 days per week after training; preferred qualifications include SaaS/tech experience, enthusiasm for Zendesk technology, and a blend of strategic thinking and day-to-day execution. Zendesk emphasizes inclusivity, a flexible hybrid work arrangement, and states that AI screening may be used, as it remains an equal opportunity employer committed to diversity with accommodations available for applicants with disabilities.

Zendesk is seeking an experienced Sales Specialist for Northern Europe with deep expertise in cloud contact center technologies (preferably Zendesk, Amazon Connect, and AWS) to drive awareness and sales of Zendesk for Contact Center as a Service. The role involves collaborating with Account Executives, pre-sales, and partners; engaging with vendors to align on best practices; running customer discovery calls; partnering with AWS and Amazon Connect AEs; and maintaining regular forecast cadences. Key qualifications include a minimum of seven years in cloud contact center sales, fluency in English and German, proven channel sales experience, experience selling at the C-level, a track record of meeting targets and proactively pursuing new opportunities, with technical knowledge of Zendesk and Amazon Connect considered a plus. What we offer includes a competitive salary and benefits, opportunities for professional growth, a collaborative and inclusive work environment, and the chance to lead transformational contact center initiatives leveraging cutting-edge technologies. Zendesk emphasizes equal opportunity and global diversity, supports hybrid and flexible work arrangements, and provides reasonable accommodations for applicants with disabilities, while noting that AI screening may be used in the hiring process.

Zendesk seeks an AI-savvy SMB Account Executive to grow its SMB SaaS business by using AI-driven insights to accelerate revenue and deepen customer impact. You will acquire new SMB customers, manage relationships for retention, lead complex sales cycles with AI data, co-create AI transformation roadmaps, and present ROI-driven value cases while collaborating with Solutions Engineers and cross-functional teams. Requirements include at least 2 years of B2B SaaS sales or solution engineering experience, ability to engage at multiple customer levels, strong AI product-architecture dialogue, and proficient CRM/forecasting with travel willingness. The ideal candidate is customer-centric, data-driven, collaborative, a continuous learner who mentors others and balances strategic thinking with execution in AI-enabled sales. The US OTE ranges from $111,000 to $167,000 with a 60/40 base/commission split (plus potential bonuses); the role is hybrid with in-office and remote work, and Zendesk emphasizes equal opportunity, inclusion, and accommodations, with AI screening as part of the process.

Zendesk is seeking a dynamic Senior Principal, Business Transformation to lead high-priority, cross-functional strategic initiatives that translate corporate strategy into executable programs, partnering with senior leaders and external stakeholders as needed. The role encompasses end-to-end planning and execution, governance, business case development, organizational design and change management, and driving sustained business outcomes, including large-scale AI-first transformation efforts. Responsibilities include turning ambiguous visions into concrete initiatives, guiding cross-functional teams, delivering data-backed recommendations to executives, building senior relationships, and developing systems to track initiative success and communicate progress. Candidates should have 10-14 years of relevant experience, a proven record of delivering complex programs (ideally including AI-driven transformation), strong communication and executive presence, risk management skills, and certifications such as PMP, Prosci, or Lean Six Sigma are a plus, with English fluency and a Mexico City location requiring a hybrid schedule (2-3 days in office). Zendesk also notes AI may screen applicants, emphasizes a hybrid, inclusive culture, and offers accommodations for disabilities as part of being an equal opportunity employer.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers enabling collaboration, building, and innovation powered by agentic AI and the platform. The Engagement Manager role supports the Go-To-Market organization by acting as the subject matter expert for Professional Services, developing and positioning offerings, and driving a healthy services pipeline, bookings, and a global portfolio aligned to customer needs. Day-to-day duties include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff, and optimizing both one-time and recurring service offerings, effectively bridging Sales promises to Delivery execution. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in a pre-sales role shaping large engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management, and willingness to travel up to 25%. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse and collaborative culture with location-specific benefits, and a mission to empower teams to create the next big thing.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with a mix of strategic advisors, implementation experts, and technical account managers. The Engagement Manager position supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, aligning Sales and Delivery, and leading customer discovery, pilots, and post-sale handoffs. Responsibilities include business development, pre-sales solutioning and proposals, driving value through customer discovery workshops, managing delivery scope, nurturing long-term client relationships, and orchestrating partner collaborations while incubating AI-native solutions. Delivery oversight is part of the role, providing subject matter expertise to delivery teams, managing multiple strategic clients, and proactively mitigating risks to customer success, with requirements of 5+ years of SaaS consulting and 2+ years in pre-sales, strong communication, AI tooling familiarity, and up to 25% travel. Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, with a mission to empower teams to create the next big thing, supported by its global footprint of employees and hubs.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with a multidisciplinary group of strategic advisors, implementation experts, and technical account managers supported by agentic AI on Miro’s platform. The Engagement Manager role is to support the Go To Market organization, act as the subject matter expert for positioning services, build a healthy services pipeline and global portfolio, and bridge the Sales promise to Delivery by aligning with sales, leading discovery and pilots, coordinating post-sale handoffs, and mobilising delivery teams. Key responsibilities span business development (pre-sales discovery, solutioning, proposals, customer workshops, pilots, and post-engagement nurturing with measurable outcomes), solution orchestration (partner ecosystem management and AI-native solutions), and delivery oversight (guiding consultants, managing multiple strategic clients, and proactively mitigating risks). Candidates should have 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in pre-sales for complex engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management experience, cross-functional leadership, and up to 25% travel. The role offers global benefits including equity, wellbeing support, equipment allowance, and a learning and development stipend, within a diverse, collaborative, and inclusive global team focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers leveraging agentic AI on Miro’s platform. The Engagement Manager role supports the Go To Market organization by positioning and scaling Professional Services offerings, acting as the subject matter expert, and driving a healthy services pipeline, bookings, and a global portfolio aligned with customer needs. You will align with sales on priority accounts, lead customer discovery and proposal development, orchestrate pilots, manage post-sale handoffs, optimize service offerings, and bridge the sales promise with delivery. Requirements include 5+ years of SaaS consulting/service delivery for Fortune 500 clients, 2+ years in pre-sales, strong strategic and communication skills, experience with AI and agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include a global package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams with belonging and inclusion.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, implementation experts, and technical account managers to enable collaboration and innovation powered by agentic AI on the Miro platform. The Engagement Manager role supports Go-To-Market efforts by serving as the subject‑matter expert for Professional Services, shaping and scaling offerings, aligning with sales on priority accounts, and leading discovery, pilots, proposal development, and post‑sale delivery handoffs. Responsibilities include business development, pre‑sales activities, running customer discovery workshops, orchestrating pilots, maintaining a healthy services pipeline, owning metrics (bookings, retention, expansion, outcomes, satisfaction), nurturing client relationships after engagements, and coordinating with partners while incubating AI‑native solutions. The role provides delivery oversight across multiple strategic clients, proactively identifying and mitigating risks, and requires 5+ years in SaaS consulting/delivery and 2+ years in a pre‑sales environment, strong communication and change management skills, and familiarity with AI, prompt engineering, agentic workflows, and low/no‑code tooling, plus up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture at Miro and information about location-specific benefits and recruitment privacy policies.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers working together—powered by agentic AI and Miro’s world-class platform. As an Engagement Manager, you will support the Go-To-Market organization by positioning Professional Services, building a healthy services pipeline and bookings, aligning with sales leadership on priority accounts, and leading customer discovery, proposal development, pilots, and post-sale handoffs to delivery, effectively bridging sales promises to execution. You will own business development and pre-sales activities, navigate and orchestrate the partner ecosystem, incubate repeatable AI-native solutions, contribute to service offerings and delivery methodologies, and provide delivery oversight across multiple strategic clients while proactively mitigating risks. Requirements include 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI on Miro’s platform. The Engagement Manager role supports Go To Market by positioning and scaling Professional Services, owning the services pipeline, and aligning with sales on priority accounts, pilots, post-sale handoff, and a global portfolio of one-time and recurring offerings. Responsibilities include leading customer discovery workshops and pre-sales activities, developing solution scopes and proposals, orchestrating customer pilots, managing delivery handoffs, providing delivery oversight, and mitigating risks to ensure successful projects. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, and willingness to travel up to 25%. Benefits include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on belonging, collaboration, diversity, and opportunities for growth.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. As an Engagement Manager, you will support Go To Market by positioning Professional Services, driving a healthy services pipeline and bookings, and managing a global portfolio of one-time and recurring offerings aligned to customer needs, while coordinating with sales leadership on priority accounts. Your day-to-day includes leading customer discovery and proposal development, orchestrating pilots, enabling post-sale handoff and delivery mobilization, optimizing the service offerings, and providing delivery oversight while managing multiple strategic clients and partner ecosystems. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong executive-level communication, comfort with AI and agentic workflows, and willingness to travel up to 25%. What’s in it for you: a global benefits package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture at a company that serves 100M+ users and 250,000 companies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI and Miro’s platform. As an Engagement Manager, you’ll support Go To Market efforts, act as the subject matter expert for positioning Professional Services, drive the services pipeline and global portfolio, and lead alignment with sales on priority accounts, discovery, proposals, pilots, and post-sale handoff. You’ll also manage delivery by providing subject matter expertise, overseeing delivery teams across the full lifecycle, nurturing client relationships post-engagement, coordinating with partners, and incubating AI-native solutions while contributing to service offerings and methodologies. The role requires 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers benefits such as equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about life at Miro and recruitment privacy.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, implementation experts, and technical account managers, powered by agentic AI and the platform. The Engagement Manager role supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, and managing a global portfolio while aligning with sales and delivery. Day-to-day duties include leading pre-sales activities, customer discovery and solutioning, running pilots, coordinating post-sale handoffs, and overseeing delivery across multiple strategic clients with partner collaboration to deliver AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales role, strong communication and executive presence, familiarity with AI and low/no code tooling, change management, and up to 25% travel. Benefits include equity, a wellbeing program, equipment allowance, and a learning and development stipend, alongside Miro’s emphasis on diversity, inclusion, and belonging, with details on recruitment privacy policy.

Tempo Software is a leading Atlassian Marketplace app vendor serving over 30,000 customers worldwide, focusing on time management, resource planning, and budget management, with automation and machine learning to simplify time logging. Its mission is to help modern product and engineering teams work better and provide deep insights into how time is spent to plan, manage, and deliver results. The company is hiring a results-driven Account Executive to manage the full sales cycle—from prospecting to closing deals and maintaining strong client relationships—working with cross-functional teams to tailor solutions and drive revenue. Requirements include 3+ years in sales or related roles, a proven quota-achieving track record, strong communication and negotiation skills, CRM experience, a bachelor’s degree (preferred), and English & German language skills. Benefits include a flexible remote-first culture, unlimited vacation in many locations, training and WFH reimbursements, optional in-person meet-ups, potential travel to international offices, and a commitment to equal opportunity employment.

Tempo is a leading, award-winning Atlassian Marketplace vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management tools that leverage automation and machine learning to streamline time logging and provide deep insights for better planning and delivery. The Account Executive role involves managing the full sales cycle, working with cross-functional teams to understand customer needs, deliver tailored solutions, and drive revenue growth. Key responsibilities include outbound prospecting and inbound inquiries, product demos and consultative presentations, pipeline management and CRM upkeep, contract negotiation, and building long-term client relationships that support retention and upsell. Requirements include 3+ years in sales, business development, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience (Salesforce or HubSpot), the ability to thrive in a fast-paced environment, a bachelor’s degree (preferred), and English and German language skills. Tempo offers remote-first work, growth opportunities, and generous benefits such as unlimited vacation, training and WFH reimbursements, health/dental/vision coverage, optional in-person meet-ups, travel to international offices, and is an equal opportunity employer.

Tempo is a large, award-winning Atlassian Marketplace vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management tools powered by automation and machine learning to streamline time tracking and provide deep leadership insights. They are seeking exceptional candidates to join their global teams as they continue to innovate and expand into new ecosystems. The Account Executive will manage the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining strong client relationships—working with cross-functional teams to tailor solutions and drive revenue growth. Key responsibilities include outbound and inbound prospecting, product demonstrations, CRM-based pipeline management, contract negotiations, and building long-term client relationships while supporting onboarding and customer success. Requirements include 3+ years in sales/BD/AM with a proven quota track record, strong communication and negotiation skills, CRM experience, English and German language ability, and a bachelor’s degree preferred, with Tempo offering a remote-first culture, competitive benefits, and equal opportunity employment.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help organizations work better. Founded in 2007, Tempo started as a time-tracking tool and has grown into the #1 time management add-on for Jira, becoming a trusted name in the Atlassian ecosystem through product development and acquisitions. The role is a GTM Engineer in an AI-first environment with a small expert team, offering freedom, flexibility, and the chance to build outbound and inbound systems at scale within a well-funded company. You’ll build AI-powered revenue generation systems (prospect research, personalized messaging, lead scoring), data pipelines and dashboards, predictive models for churn and expansion, and composable GTM integrations with real-time, event-driven workflows. Requirements include 5+ years in relevant technical roles in B2B SaaS, experience building AI agents and prompts, RAG/vector DB experience (e.g., Supabase, Pinecone), and strong JavaScript/Python, SQL, API and event-driven architecture skills; benefits include remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and a commitment to equal opportunity.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, offering a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, and it began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company is hiring a GTM Engineer to build AI-first revenue systems at scale within an established, well-funded organization, offering significant freedom, impact, and a small expert team. The role includes building autonomous AI systems for prospect research, personalized messaging, follow-ups, lead scoring and enrichment, AI-powered content across touchpoints, intent-based triggers, and in-app/chat automations. It also encompasses data pipelines and intelligence, with real-time dashboards, predictive models for churn and expansion, automated lead routing, lifecycle triggers, and a composable GTM architecture using event-driven workflows and reusable automation patterns. Candidates should have 5+ years in data/software/revenue operations or similar, experience with AI agents, API integrations, prompt engineering, RAG/vector databases, JavaScript/Python, SQL, REST, and a proven track record of driving revenue KPIs; Tempo offers a remote-first culture, generous benefits, growth opportunities, and a commitment to equal opportunity employment.

GitKraken is the DevEx platform used by more than 40 million developers and 100,000 organizations, combining built-in AI and workflow orchestration to streamline collaboration and accelerate productivity across desktop, CLI, IDE, web, and mobile with seamless integrations to leading Git providers, issue trackers, and AI solutions. The role is Enterprise Account Executive, responsible for managing and growing GitKraken’s largest enterprise customers and closing initial deals with new logos, requiring at least five years of new business sales and a proven revenue track record. You’ll need experience selling to developer and engineering leadership, familiarity with dev tools like GitHub, GitLab, Azure DevOps or Visual Studio, Docker, and Jenkins, plus a proven ability to develop and execute growth strategies within existing customers. Key responsibilities include building relationships across disparate teams at net new logos and select existing customers, documenting business goals and tech stacks, increasing adoption through an outreach strategy with champions, helping craft a winning playbook, and coordinating with Product, Product Marketing, Customer Success/Support, and Finance to address questions. The package includes competitive compensation with performance-based increases, flexible PTO, company-paid travel after 1 year and every five years, paid holidays, top-of-the-line equipment, generous parental leave, health/dental/vision coverage, a Great Place to Work certification, hybrid or remote work in the Americas West or Scottsdale, AZ, and an explicit equal opportunity employment statement highlighting diversity.

Zendesk is seeking a Technical Architect within the Professional Services & Global Engagement team to be the technical authority for strategic global customers, focusing on architectural design and seamless system integrations to ensure robust, scalable foundations for AI-driven customer experience. You’ll lead customer solutioning with SMEs, drive technical discovery, design and present proofs of concepts, and collaborate cross-functionally with consultants, support, and account management while feeding field feedback to influence Zendesk’s product roadmap. Basic qualifications include 6+ years in the SaaS software industry with hands-on programming experience (Ruby, Python, Java, C#, or JavaScript), deep experience with RESTful APIs, and the ability to work in-office 3x per week with AMER time flexibility across AMER, APAC, and EMEA. Preferred qualifications include Zendesk expertise, relevant certifications (Zendesk Administrator or App Developer), global/cross-functional experience, and a strong innovative, analytical mindset. Location is limited to Karnataka or Maharashtra, India with a hybrid work model; Zendesk may use AI screening in the hiring process and is an equal opportunity employer committed to diversity, equity, and inclusion, offering accommodations for applicants with disabilities.

The role is Manager of Technical Architecture at Zendesk, leading the Technical Architecture team in Global Managed & Professional Services and shaping the technical engines behind billions of conversations. The candidate should be an established, customer-centric leader who mentors, motivates, and defines repeatable standards while engaging with customers daily. Responsibilities include strategic leadership of Functional Consulting Services, staff development to improve utilization/productivity/quality, ownership of billable deliverables, and driving global expansion and offerings/methodology improvements to hit bookings and revenue targets. Basic qualifications require 3+ years managing teams, 6+ years delivering consulting or programming (Ruby/Python/Java/JavaScript), a track record in business/process transformation, a Bachelor’s (MBA preferred), and the ability to work in the Karnataka or Maharashtra office 3x/week with rotating hours across AMER/APAC/EMEA. Preferred qualifications include SaaS experience, top-tier project management and negotiation skills, and Zendesk product experience; the role is hybrid with onsite part-time schedule and Zendesk is an equal opportunity employer committed to diversity and accommodations.

Zendesk is hiring a Staff Security Engineer (P8) for the Threat Prevention Engineering team within its Cyber Defense Fusion Center to lead large-scale security initiatives that blend AI, automation, and intelligent customer experiences. You’ll tackle AI capability gaps, accelerate delivery velocity, close control coverage gaps after a new team integration, and modernize legacy systems toward cloud-native architectures. You’ll own the AI strategic roadmap, architect and operate cloud-native security data infrastructure (detection pipelines, log management, telemetry, and data rehydration) at enterprise scale, lead multi-phase migrations, and build automation-first workflows with AI-assisted triage. Requirements include 8+ years in security or software engineering at staff or senior scope, production-grade Go and/or Python, containerized workloads on Kubernetes/EKS, strong security fundamentals, and experience building security data pipelines and shipping AI/agentic workflows while mentoring others; preferred qualifications include MCP or agentic AI integrations, familiarity with EDR/SIEM/SOAR, and relevant certifications. The role is hybrid in Krakow, Poland, with two days per week in the office, a base annual salary range of zł304,000– zł456,000 plus potential bonuses or incentives, and Zendesk’s commitment to equal opportunity and accommodations, with AI screening possible in candidate evaluation.

This role is for a backend Ruby on Rails engineer joining a collaborative, self-organizing team to build and enhance the ITSM product’s core backend functionality. You’ll design, develop, test, and maintain scalable Rails backend services and APIs, own features and bug fixes end-to-end, and collaborate with product, design, and engineering teams while participating in code reviews, prototyping, and production issue resolution. Requirements include professional Rails backend experience, strong fundamentals, clean and well-tested Ruby code, the ability to work independently on defined tasks while collaborating on complex challenges, and strong communication with a proactive, growth-oriented mindset and openness to using AI tools. The Poland base salary range is zł179,000 to zł269,000, with actual compensation based on experience and capabilities and potential bonuses or benefits communicated during the offer stage. Zendesk emphasizes customer experience and inclusive culture, supports hybrid and remote work, is an equal opportunity employer committed to diversity and inclusion, and notes that AI may be used in screening; accommodations for applicants with disabilities are available upon request.

Zendesk is seeking an Account Executive in Portugal with a proven B2B and preferably AI sales background to grow the business by acquiring new customers and expanding existing partnerships. The role focuses on driving top-line revenue, cross-selling to maximize account value, nurturing key relationships, using data and customer insights to improve prospecting and retention, and creating quarterly territory plans to increase market share. It requires leading complex, value-centric sales cycles with proof-of-concept stages, maintaining a robust pipeline and accurate forecast, and securing C-level sponsorship while collaborating with internal teams to optimize sales strategy. Qualifications include a BA/BS, 4+ years in cloud/software B2B/AI sales with a track record of meeting or exceeding targets, experience selling to C-level executives, strong presentation and negotiation skills, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker; fluency in Portuguese, Spanish, and English and the ability to travel are also required. Zendesk emphasizes a hybrid, inclusive culture, notes that AI screening may be used in the application process, and affirms its equal-opportunity stance with accommodations available for applicants with disabilities.

Zendesk is seeking an Account Executive with B2B sales and AI-sales experience to grow the business in Spain and Portugal, focusing on building relationships and expanding Zendesk’s offerings with both new and existing customers. The role will directly drive revenue by acquiring new customers, penetrating top-tier accounts, cross-selling products, managing key relationships for long-term partnerships, and using data to improve prospecting and retention. Additional duties include creating quarterly territory plans, aligning Zendesk solutions with client objectives, leading multi-month, value-centric deals with proofs of concept, maintaining a robust pipeline and forecast, and securing C-level sponsorship, while collaborating with internal teams and closing complex negotiations. Requirements include a BA/BS or equivalent, 4+ years in cloud/software B2B/AI sales or solution engineering with a proven quota record, experience selling to C-level executives, strong presentation and negotiation skills, territory/account planning, travel ability, and fluency in Spanish and English (Portuguese a plus), plus familiarity with Salesforce, Outreach, Clari, Seismic, and Looker. Zendesk emphasizes a hybrid work environment, a commitment to diversity, equity, and inclusion, and notes that AI may be used in screening, with accommodations available for applicants with disabilities.

Atlassian offers flexible work options (office, home, or a mix) with virtual interviews and onboarding, but this role requires UK location and does not provide relocation support. They are seeking a Senior Pre-Sales Solutions Engineer for Enterprise UKI to lead technical engagement in complex sales cycles and help solve customers' toughest business problems with Atlassian solutions. In this role you will partner with cross-functional account teams and Atlassian partners to conduct customer discovery, map needs to Atlassian platforms, and identify opportunities for cross-product expansion. You will act as a trusted pre-sales technical advisor, lead tailored value-based demonstrations, and guide the customer's technical needs to gain buy-in that Atlassian is the right decision, while building strong partnerships with sales counterparts. You will also gather feedback and competitive intelligence, advocate for customers with product management and leadership, and continuously learn to refine pre-sales knowledge, product offerings, and sales processes.

Atlassian supports flexible work locations (office, home, or hybrid) and conducts interviews and onboarding virtually as part of its distributed-first approach. The role is Senior Pre-Sales Solutions Engineer for the Enterprise UKI territory, based in the UK, with no relocation support offered. You will partner with cross-functional account teams and Atlassian partners to discover customers’ current state and business problems, mapping them to Atlassian platforms and identifying cross-product opportunities. You’ll act as a trusted technical advisor in the pre-sales process, delivering value-based demonstrations and guiding the customer’s technical needs to gain buy-in. You’ll also document feedback and competitive intelligence, advocate for customers internally, strengthen partnerships with sales, and continuously learn and refine product, solution, and sales knowledge.

Zendesk is hiring a Staff Software Engineer for the Engineering Productivity Test team in Singapore to build AI-powered tooling and services that improve how engineers test, validate, and release software, reducing friction and increasing quality at scale. The team develops development tools, test frameworks, and streamlined workflows to raise the quality bar through automation and repeatable testing practices, helping teams catch issues earlier and move faster. Daily work includes building and evolving AI-powered capabilities, owning core testing services and frameworks, creating fast and reliable testing infrastructure, collaborating with product and platform engineers, and mentoring others while enabling adoption through clear documentation. Candidates should have experience applying AI/LLM-assisted approaches, strong software engineering fundamentals, familiarity with end-to-end testing ecosystems, proficiency in internal tooling languages, and solid CI/CD and troubleshooting skills, with bonuses for observability and operating internal services. Zendesk supports a hybrid work model, may use AI to screen applicants, and is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.

Zendesk is seeking a curious GTM Enablement Associate to diagnose performance gaps, design and deliver enablement experiences, and explore how AI can make enablement smarter and more effective. The role involves partnering with sales, revenue operations, and other stakeholders to own end-to-end programmes from needs analysis through launch and measurement, with a bias for iteration. Requirements include at least 2 years in a sales/revenue enablement role, proven ability to design and deliver programmes from scratch, familiarity with enablement tools (Highspot, Seismic, Gong), and a growth-minded, collaborative, AI-ready mindset; nice-to-have SaaS/tech experience and knowledge of sales methodologies. Benefits include a supportive team, opportunities to impact GTM performance, space to experiment, and location flexibility in London, Dublin, or Lisbon, with competitive compensation and benefits. Zendesk emphasizes diversity and inclusion, hybrid work, and notes AI screening may be used; accommodations are available for applicants with disabilities or disabled veterans.

Zendesk is seeking a Senior Sales Operations Manager for Sales Development to partner with the VP of Sales Development and shape the global operating rhythm as the organization scales. You’ll lead global planning (headcount, capacity, coverage design, funnel analysis, quota alignment) and partner with regional xDR analysts to ensure consistent performance management, reporting, and execution across all regions. You will own and evolve reporting and insights on activity, pipeline generation, conversion trends, and funnel velocity, while designing AI-enabled workflows for lead scoring, routing, and outreach processes. The role requires coordinating cross-functionally with GTM Operations, Sales, Marketing, Finance, Enablement, and Revenue Operations to implement strategic initiatives and improve cadence, data quality, and process discipline. Candidates should have 5–7 years in Sales Ops or related roles, be a trusted partner to senior sales leadership in global contexts, have SDR/BDR/xDR operations experience and hands-on AI tool experience (Claude Code, OpenAI Codex), with strong communication skills; Zendesk notes that AI screening may be used in hiring, supports a hybrid work model, and is an equal opportunity employer with accommodations available.

The posting is for a Senior Revenue Business Systems Analyst (described as mid-level in responsibilities) on Zendesk’s Quote to Revenue team, focusing on revenue operations for billing, invoicing, revenue recognition, and the subscription lifecycle. The role involves partnering with Finance, Sales Operations, Product, and Engineering to gather requirements and translate them into functional specifications, user stories, process flows, and acceptance criteria, and it includes supporting the configuration and day-to-day operation of billing systems (Zuora) and their integrations with Salesforce CPQ/CRM and ERP systems. Responsibilities also include data reconciliation and root-cause analysis of billing/revenue discrepancies, designing subscription and usage billing models, assisting with testing (test plans, UAT), and maintaining process documentation and runbooks while triaging incidents and driving improvements. The candidate should have 3–5 years of experience in business analysis or revenue operations for SaaS, familiarity with subscription billing concepts, strong data Excel skills, effective communication, experience with Jira/Confluence and Agile, and exposure to ASC 606/IFRS 15 and revenue recognition tooling or NetSuite. Education requires a bachelor’s degree; certifications are a plus; the role is based in Karnataka or Maharashtra with a hybrid work setup, Zendesk is an equal-opportunity employer, and AI may be used for screening, with accommodations available for applicants with disabilities.

Zendesk is hiring an AI Services Consultant in Professional Services to lead AI-enabled implementations of the AI Resolution Platform, guiding customers through configuration and optimization to achieve quick value. The role’s mission is to provide technical solutions and act as a trusted advisor, steering customers through complex configurations with agility to drive transformative business outcomes. The overarching objectives are to accelerate time-to-value by driving AI adoption and operational excellence, serve as the customer’s AI technical expert, and deliver end-to-end projects on time with clear scope and stakeholder alignment. Key responsibilities include delivering technical guidance, enabling change management and training, ensuring successful project delivery and high customer satisfaction, and collaborating across teams to align the AI Roadmap and remove blockers. Requirements include 3+ years in consulting/Professional Services, enterprise SaaS experience, use of adoption analytics and success plans, a related bachelor’s degree (advanced degrees or certifications in AI strategy or project management are preferred), strong program management and communication skills, plus a hybrid in-office/remote work arrangement and Zendesk’s commitment to DEI, with AI-based screening and accommodations as applicable.

The principal analyst leads advanced analytics and automation across Workforce Management (WFM) and Quality Assurance (QA) for Zendesk, solving unique and complex problems with data, models, experiments, and frameworks while setting direction with high autonomy. Their remit covers strategy and standards (roadmaps, playbooks, governance, experimentation), advanced WFM (forecasting, capacity/hiring, intraday, scheduling strategies), QA analytics (frameworks, calibration, integration of speech/text analytics), and insight, automation, and tooling (executive dashboards, data models, data quality, AI-assisted analytics) with cross-functional execution. They drive cross-functional programs and pilots end-to-end, act as a WFM/QA Center of Excellence voice, and manage risk, compliance, and change management, measuring success through forecast accuracy, SLA/ASA performance, QA calibration, customer outcomes, and ROI from improvements. Core competencies include strategic and systems thinking, analytical rigor, experimental design, stakeholder management, executive storytelling, change leadership, and ethical AI risk awareness, with preferred Six Sigma/Lean and project management experience. Qualifications require 8+ years in contact center operations with deep WFM/QA expertise, proficiency with WFM/QA platforms, strong data skills (Excel/BI/SQL; Python/R a plus), familiarity with CX metrics, and the role requires hybrid/remote work from Mexico City or Estado de Mexico with periodic travel, plus no direct people management or budgeting responsibility.

Zendesk is looking for an Enterprise Account Executive to grow its enterprise SaaS business by building new relationships with top-tier customers and expanding existing partnerships to increase impact. The role entails driving top-line revenue from new enterprise customers, cross-selling to existing accounts, nurturing senior-level relationships for retention, using data insights and adoption history to improve prospecting and retention, and creating quarterly territory plans to increase market share. Qualifications include a BA/BS or equivalent, 8+ years in cloud/software B2B sales with a proven track record of exceeding targets, experience navigating complex sales cycles and renewals, selling to VP/C-level executives, familiarity with Salesforce, Outreach, Clari, Seismic and Looker, and willingness to travel. The candidate should maintain a robust pipeline and accurate forecast, lead multi-month, value-centric deals with proofs of concept, secure executive sponsorship, and collaborate with internal teams to optimize sales strategies and execution. Zendesk supports a hybrid work model, is an equal opportunity employer committed to diversity and inclusion, may use AI or automated decision systems to screen applications, and offers accommodations for applicants with disabilities; interested applicants can apply via the Zendesk careers page or contact peopleandplaces@zendesk.com for accommodations.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. As an Enterprise Solution Sales Executive for Jira Service Management, you’ll be an ITSM and Enterprise Service Management subject-matter expert, driving new sales motions and co-selling with account teams to tailor Atlassian solutions. The role targets large enterprise customers, leading complex, value-based sales cycles and displacing legacy ITSM tools with cloud-first Jira Service Management, and it’s remote but based in the Pacific Time Zone (CA, OR, or WA). Responsibilities include expert product selling by staying ahead of ITSM trends to inform sales strategies and positioning Jira Service Management. You’ll collaborate cross-functionally with Account Executives, Marketing, Account Management, Product, and Partner Management to develop sales strategies, engage customers with value-based engagements, and explore co-selling opportunities.

Atlassian offers flexible work options and hires in any country where it has a legal entity. The Enterprise Solution Sales Executive for Jira Service Management acts as an ITSM/ESM expert, driving new sales motions and co‑selling with account teams to win large enterprise opportunities. The role focuses on displacing legacy ITSM tools with cloud‑first Jira Service Management, leading end‑to‑end sales cycles from prospecting to close. Responsibilities include expert product selling, strategy development, value‑based customer engagement, competitive campaigns and cloud migrations, cross‑functional collaboration, forecasting, and feeding product feedback. Candidates must be based in the Central Time Zone with at least 5 years of enterprise software sales experience, a track record of selling ITSM/ESM or other complex solutions to multi‑stakeholder executives, and strong communication and collaboration skills.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity to help employees balance personal priorities. The Enterprise Solution Sales Executive for Jira Service Management will act as an ITSM/ESM subject matter expert, drive new sales motions, co-sell with globally distributed account teams, and target large enterprise customers with cloud-first JSM solutions to displace legacy tools. Responsibilities include owning end-to-end JSM sales motions from prospecting to close, developing territory and account strategies, and engaging customers with value-based ROI storytelling tied to measurable outcomes such as MTTR, change failure rate, and agent productivity. The role also leads competitive campaigns and cloud migrations, collaborates cross-functionally with Solution Engineers, Customer Success, Marketing, and Partners, and manages forecasting using MEDDPICC while feeding field and product feedback to shape roadmaps. Qualifications include a minimum of 5 years in enterprise software sales, experience selling ITSM/ESM or other complex solutions, a proven quota attainment record, multi-stakeholder and executive-level selling experience, excellent communication, and the role is based in the Central Time Zone.

- Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country with a legal entity. - They are hiring a 1st line Sales Manager reporting to the EMEA Mid-Market Sales leader to oversee a DACH mid-market team of 6-8 Mid-Market sellers. - The role involves developing and managing a DACH sales organization with tailored mid-market strategies, long-term key account relationships, and revenue targets. - Responsibilities include building a world-class group of sellers, recruiting and developing talent, identifying capability gaps, mentoring, setting performance goals, onboarding new Account Executives, and collaborating with internal teams to improve processes and customer satisfaction. - The role also requires analyzing sales data and market trends, conducting performance evaluations, and staying informed about industry trends and competitors to drive growth in the enterprise segment.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. The DX Solutions Engineering Team is seeking a Solutions Architect to drive adoption and long-term growth of the DX product for enterprise customers. The architect will serve as the post-sale technical authority, ensuring complex implementations deliver maximum value. Responsibilities include leading technical implementation with Customer Success Managers, conducting architecture and strategy sessions, and designing custom DX API integrations to fit client workflows. They will also provide consultative implementation, act as a trusted advisor on analytics and deployment practices, and feed feedback to Product and Engineering to influence the roadmap.

Atlassian supports flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a highly skilled Solutions Architect to drive adoption and long-term growth of the DX product (getdx.com) for enterprise customers. The role serves as the post-sale technical authority, solving the most complex implementation challenges and ensuring customers get maximum value from the solutions. Key responsibilities include leading technical implementation with Customer Success Managers, conducting deep architecture and strategy sessions, and designing custom integrations that connect DX APIs with complex client environments. It also involves consultative implementation, acting as a trusted advisor on best practices, and capturing feedback to inform the product roadmap alongside Product and Engineering teams.

At Atlassian, employees can work anywhere (office, home, or hybrid) and the company supports global hiring, empowering teams to balance family, personal goals, and priorities, while offering products for agile, DevOps, IT service management, and work management. Their customers include Fortune 500 firms and over 300,000 companies worldwide, such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox, using Jira Software, Confluence, and Jira Service Management to collaborate and deliver results. The Mid-Market sales team oversees 45-75 accounts (200-10,000 seats) with an annual quota of $2-4M, focusing on net-new growth, expansion, cross-sell, and acting as customer advocates by feeding feedback to product and engineering teams. The role entails leading cross-functional deal teams (SDR, SE, SSE, AM, partners), building executive-level relationships, applying MEDDPICC to close complex opportunities, and pursuing multithreaded, multi-solution opportunities via outcome-based selling. Responsibilities also include travel for customer meetings and events, collaborating with channel, marketing, product, and customer success teams, negotiating contracts, maintaining a healthy pipeline with accurate forecasting, and staying informed on industry trends to maintain a competitive edge.

At Atlassian, employees can work flexibly and globally, with products like Jira Software, Confluence, and Jira Service Management used by Fortune 500 companies and many others to help teams collaborate and deliver results. The Mid-Market sales team manages 45-75 accounts with 200-10,000 seats and a $2-4M annual quota, leading cross-functional deal teams that include SDRs, SEs, SSEs, AMs, and partners to drive net-new growth and expansion. The role involves building executive-level relationships across IT, business, sales, and marketing, and applying MEDDPICC (or similar) to qualify, advance, and win complex opportunities through outcome-based selling. You will identify cloud-first opportunities, cross-sell and expansion opportunities, source and qualify leads for a healthy pipeline, price and negotiate contracts, and provide accurate forecasting while collaborating with channel, marketing, product, and customer success to maximize customer satisfaction. Travel occasionally for customer meetings, industry events, and team gatherings, and stay informed on industry trends and competitors to maintain a competitive edge while advocating for customers to product and engineering teams.

At Atlassian, employees can work in the office, from home, or hybrid, giving them flexibility to support family and personal goals, and the company hires in any country where it has a legal entity. The future team is a 1st-line Sales Manager reporting to the EMEA Mid-Market Sales leader, overseeing a DACH mid-market sales team of 6–8 Mid-Market sellers. The role focuses on developing and managing a sales organization for the DACH market, crafting customised mid-market sales strategies, fostering long-term key-account relationships, and achieving revenue targets. As sales manager, you’ll build a world-class team, recruit and develop talent, close capability gaps, and contribute to developing future sales leaders, while leading and guiding the team to meet targets and implementing strategic plans to grow market share. You’ll also recruit and onboard new Account Executives, collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve processes and customer satisfaction, analyze sales data and market trends for opportunities, conduct regular performance evaluations, and stay informed about industry trends, competitors, and market dynamics in the enterprise segment.

Atlassian offers flexible work arrangements—office, remote, or a hybrid—and can hire anywhere with a legal entity, giving employees greater control over personal priorities. The company aims to transform software development globally, serving clients like Vodafone, Daimler, and Klarna, with its Mid-Market Sales team (established in 2019) focusing on cloud-first opportunities, cross-sell and expansion, and strong customer relationships to achieve ambitious revenue targets. In this fully remote role, eligible candidates can be from Poland, the Netherlands, the United Kingdom, France, and Germany, and you’ll advocate for customers by providing feedback to product and engineering teams. The team comprises individuals with backgrounds in Fortune 500 companies and startups, united by Atlassian’s core values to drive a groundbreaking sales model. Key responsibilities include developing and executing named account or territory plans, collaborating with internal and partner teams, qualifying leads, delivering product demonstrations, providing regular forecasts, and traveling occasionally for client meetings and events.

Forethought, launched in 2018 and acquired by Zendesk in April 2026, offers enterprise-ready AI customer-experience agents and handles billions of monthly interactions for brands like Upwork, Grammarly, Airtable, and Datadog. The Forethought Product Design Team conducts user research and designs end-to-end AI-driven CS products that connect customers to live services and expertise with speed and accuracy. The Senior Product Designer will lead initiatives, work with a cross-functional team, and serve as a Design Thinking advocate who can contribute hands-on to design projects to realize creative product visions. Key responsibilities include defining strategy and UX vision, conducting user research and crafting end-to-end journeys, championing Design Thinking, facilitating workshops, communicating design direction with insights, balancing tradeoffs between engineering, customers, and product, and contributing to the design system and product coherence. Requirements include a bachelor’s or master’s degree in a relevant field, 6+ years of professional design experience, strong visual craft, and a proactive, ambiguity-tolerant problem-solver; the US base salary range is $190,000–$286,000 with potential bonuses and incentives, and Zendesk emphasizes a hybrid work model, inclusion, AI screening, and equal opportunity with accommodations.

Zendesk is seeking a Machine Learning Scientist Intern to develop, evaluate, and deploy novel ML/AI models that power intelligent automation and scalable customer-service solutions, working with engineers, product managers, and cross-functional teams. The role involves researching and prototyping state-of-the-art NLP/ML models for intent detection, auto-assist, chatbots, and agent routing; designing offline/online experiments (including A/B tests); and productionizing ML solutions with data pipelines, scalable serving, and monitoring, while analyzing large multilingual datasets and sharing knowledge across a global audience. Key challenges include enriching conversations with language detection and sentiment analysis for proactive routing, automating interactions and knowledge-base driven chatbots, optimizing real-time routing across languages and regions, and iterating via large-scale A/B testing and model updates, while exploring architectures like retrieval-augmented generation and few-shot/fine-tuning to expand use cases and operationalizing models with drift detection. Requirements include an MSc or PhD in computer science, electrical engineering, math, or related fields, a strong foundation in statistics and ML, Python with PyTorch preferred, DL/NLP experience as a bonus, and excellent communication plus a collaborative, growth-oriented attitude. The tech stack includes Python and Ruby, AWS infrastructure with PyTorch, AWS Batch and MetaFlow, data in S3, RDS MySQL, Redis, Elasticsearch, Snowflake, and Aurora, and deployment on Kubernetes with Docker and Kafka for streaming, all within Zendesk’s hybrid, inclusive culture and commitment to fair hiring practices.

Zendesk describes its customer-experience software and a collaborative, fast-prototyping design culture, with the Product Designer for QA shaping a best-in-class QA platform and AI-driven quality insights. The role involves collaborating mainly with teams in Estonia, Portugal, Poland and Denmark, plus distributed teams across EMEA, AMER, and APAC to deliver an end-to-end QA experience. Daily duties include owning QA-focused design, partnering with product and engineering to develop new QA capabilities, working with cross-functional teams, designing interaction models and hi-fidelity mocks, and presenting solutions to partners and senior executives. Requirements include 3+ years of SaaS design experience (QA product a plus), experience with designing LLM integrations and AI workflows, ability to operate in a technical environment, and a proactive, rapid-prototyping design approach. The role follows a hybrid in-office schedule with part-time attendance at a local office, requires a portfolio submission, and Zendesk is an equal-opportunity employer committed to diversity, inclusion, and accommodations, while noting that AI screening may be used in the hiring process.

Zendesk is evolving into an AI-first organization and seeks a Global Service Desk Manager to oversee Tier 1/2 IT support, bridging technical excellence with a human-centered employee experience and data-driven decision-making. The ideal candidate is a growth-minded, tech-savvy leader with a critical-thinking mindset who sees failures as opportunities for systemic optimization and is curious about emerging AI. Key duties include managing daily global Tier 1/2 operations, coordinating escalation paths to maximize First Contact Resolution, analyzing OKRs/KPIs to drive process improvements, partnering to automate manual workflows, developing global SOPs, mentoring a diverse team, and aligning schedules across AMER, APAC, and EMEA. Basic qualifications require a Bachelor's in IT/CS or related field (or equivalent), 5+ years in IT service desk, 3+ years in a supervisory role in a global setting, experience with follow-the-sun T1/T2 support, and familiarity with Slack, Okta, Google Workspace, Networking, macOS, and Zoom; preferred qualifications include Zendesk experience and proven AI/automation implementations. Zendesk emphasizes a hybrid, inclusive culture, commitment to diversity and equal opportunity, transparency about AI screening, and accommodations for applicants with disabilities.

Zendesk is seeking an Employee Service Sales Specialist to drive B2C growth in the SaaS space by expanding the Employee Service account base, building relationships with key decision-makers, and deepening impact with existing partners. The role involves positioning Employee Service use cases, collaborating with the sales team through the full sales cycle, and delivering ROI analyses to quantify value for buyers. You will provide subject matter expertise on Employee Service, ensure a strong understanding of ES ideal customer profiles and buying journeys, and maintain quota accountability by supporting deal closures. The position requires a BA/BS or equivalent, a minimum of 10 years in HR/IT service and operations management, at least 3 years in Employee Service sales, a proven quota track record, ability to navigate complex multi-month sales cycles, and willingness to travel; it features a hybrid work arrangement with some on-site in-office time. Zendesk emphasizes equal opportunity and diversity, may use AI to screen applicants, and offers accommodations for disabilities, inviting applicants to apply within a flexible, globally distributed workplace culture.

Zendesk is hiring a Senior Operations Manager to support the Product Development Operations team, focusing on strengthening operational rigor across product development, planning, execution, and ways of working, with Jira expertise and AI-first process improvements. You’ll partner with Product, Engineering, and Design to improve end-to-end delivery, establish mechanisms for prioritization and dependency management, and drive quarterly and annual planning and delivery tracking. Responsibilities include reinforcing Scrum practices, reducing friction with AI-enabled workflows, defining lightweight delivery health metrics, ensuring Jira-driven execution, aligning cross-functional stakeholders, and creating scalable documentation and playbooks. Basic qualifications include 7+ years in Product Development Operations in SaaS, experience with product lifecycles and cross-functional delivery, strong Jira skills, and excellent communication and problem-solving abilities; preferred qualifications include experience with scaled delivery, Jira Advanced Roadmaps, and AI/automation exposure. The role offers a US base salary range of $174,000–$262,000 (with potential bonus/benefits), a hybrid work model with part-time in-office presence, and Zendesk’s commitment to fairness and inclusion, noting that AI may be used to screen applicants and accommodations are available on request.

Zendesk is seeking an upbeat, motivated Inbound Sales Development Rep to follow up, cold call, prospect, and qualify leads, building a pipeline for Account Executives in a fast-paced SaaS environment. Responsibilities include making a strong first impression, responding to inbound requests via Zendesk, phone, and email, organizing leads in Salesforce, fostering a collaborative team environment, and meeting monthly quotas of qualified opportunities. Requirements are the ability to understand customer requirements and identify Zendesk solutions, multi-tasking and time management, excellent written skills, and a Bachelor’s degree. Desired qualifications include 1–2 years of sales or internship experience (Software/SaaS a plus), proven success in meeting targets, strong time management, high-energy team player, Salesforce experience, and fluency in English. The role is hybrid with in-office time determined by the hiring manager; Zendesk supports diversity and inclusion, may use AI screening, and provides accommodations for disabilities and veterans upon request.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Founded in 2007, Tempo started as a time-tracking tool and became the #1 time management add-on for Jira, expanding within the Atlassian ecosystem through tools and acquisitions. The role is for a front-end developer on Structure for Jira Cloud, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems and build Atlassian plugins used by thousands of people globally. Requirements include 4+ years of front-end experience, 1+ year with TypeScript and React, a CS-related degree, strong TS/JS/CSS/HTML skills, experience building complex UIs, usability and performance focus, and the ability to work autonomously, with Java/Kotlin as a plus. Tempo offers a remote-first environment, unlimited vacation, strong benefits and growth opportunities, and a commitment to equal opportunity; please submit your resume in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company aims to empower teams with innovative, heart-centered technology and seeks to continuously innovate its products while helping the world work smarter, not harder. The Front-end Developer role for Structure for Jira Cloud requires 4+ years of frontend experience, TypeScript/React, strong UX and performance focus, and the ability to work autonomously and remotely, with responsibilities including writing testable code, unit tests, code reviews, and cross-team collaboration. Tempo offers a remote-first environment, unlimited vacation, extensive benefits, training reimbursements, social activities, optional in-person meetups, travel opportunities, and a commitment to equal opportunity with applications requested in English.

With 30,000+ customers including a third of Fortune 500, Tempo provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better from vision to value. Since its 2007 origins as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and expanded within the Atlassian ecosystem. The role is a front-end developer for Structure for Jira Cloud, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems and deliver a premier Atlassian plugin. Requirements include 4+ years of frontend experience, 1+ year of commercial TypeScript/React development, a CS/SE degree, strong TS/JS/CSS/HTML, experience building complex UIs and optimizing performance, English proficiency, and the ability to work autonomously and remotely; Java/Kotlin is a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits and training reimbursements, growth opportunities, a diverse collaborative culture, and a commitment to equal opportunity for all qualified applicants.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver value from vision to execution; it began in 2007 as a time-tracking project and has grown into the #1 time management add-on for Jira within the Atlassian ecosystem. The company is remote-first with unlimited vacation in most locations, a range of benefits, and a culture that emphasizes impact, innovation, collaboration, and making work smarter, not harder. The role is for a focused front-end developer to join Structure for Jira Cloud, collaborating with product managers, designers, developers, QA, and technical writers to solve customer problems and build Atlassian plugins used by thousands worldwide. Responsibilities include writing efficient TypeScript/JavaScript client-side code, creating unit tests (and occasional integration and performance tests), code reviews, and solving problems with attention to user experience, security, and performance. Requirements include 4+ years in front-end development for commercial software, 1+ year with TypeScript and React, a Computer Science or Software Engineering degree, strong TS/JS/CSS/HTML, experience building complex UIs and optimizing performance, upper-intermediate English, the ability to work autonomously and with incomplete specifications, and a plus for Java/Kotlin; please submit your resume in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, while being the #1 time management add-on for Jira. Since its founding in 2007 as a time-tracking tool, Tempo has expanded into the Atlassian ecosystem and continues to innovate to help teams work smarter, with a remote-first culture and a broad range of benefits, including unlimited vacation in most locations, comprehensive health benefits, training reimbursement, and travel to international offices. The role is for a passionate front-end developer to join Structure for Jira Cloud, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than merely closing issues. Responsibilities include writing efficient, readable TypeScript/JavaScript client-side code, creating unit tests, performing code reviews, and optimizing for user experience, security, and performance while collaborating to maintain Atlassian plugins used by thousands of users. Candidates should have 4+ years of front-end experience, 1+ year with TypeScript and React, a CS-related degree, strong TS/JS/CSS/HTML, good usability sense, upper-intermediate English, the ability to work autonomously, and knowledge of Java/Kotlin is a plus.