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Atlassian offers flexible, distributed work with options for office, home, or hybrid setups, and hires in any country with a legal entity, with virtual interviews and onboarding. The Senior Success Manager, Adoption Specialist role focuses on helping customers realize value in their Atlassian investment, especially during the first 90 days of cloud migration, through targeted engagements in adoption, change management, communication planning, and technical subject matter expertise. The team serves over 300,000 customers and emphasizes value and teamwork, showing how Atlassian solutions create enterprise outcomes. Key duties include driving scalable engagement across a pooled portfolio, guiding customer journeys with predictive signals and frameworks, delivering value via webinars and outreach, maintaining product and industry expertise, mitigating churn, championing the Voice of the Customer, and upholding operational excellence with Gainsight. The ideal candidate has 5+ years in customer success or related SaaS roles, can manage large portfolios, builds trusted relationships, understands Jira/Confluence, collaborates cross-functionally, communicates effectively, and has experience with Gainsight, Salesforce, and BI tools.

Atlassian offers flexible work options (office, home, or hybrid) with a distributed-first approach, hiring in any country where they have a legal entity and conducting interviews and onboarding virtually. The role is a Portuguese Pre-Sales Solutions Engineer for SMBs (enterprise customers under 1000 employees) who is passionate about solving customers' hardest business problems with Atlassian products and helping close deals. The team serves over 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a culture of teamwork where employees work with Atlassian, not for Atlassian. Responsibilities include partnering with sales, partners, and larger account teams, conducting customer discovery, identifying cross-product opportunities, becoming a product expert, delivering compelling value-based demonstrations, and guiding the customer's technical needs to gain buy-in. Additional duties involve building strong partnerships with SMB sellers, documenting product feedback and competitive intelligence, and continuously learning about pre-sales, product knowledge, and solution offerings.

Atlassian supports a distributed-first model allowing work in an office, from home, or a hybrid, with virtual interviews and onboarding and hiring in any country where they have a legal entity. The role is a Portuguese Pre-Sales Solutions Engineer for SMB (enterprise customers under 1000 employees) focused on becoming a solutions expert to solve customers’ business problems and help close deals. The team serves over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizes value selling and teamwork, and promotes a “work with Atlassian, not for Atlassian” culture with opportunities in cloud and AI. Responsibilities include partnering with direct sales, partners, and SMB account teams, conducting customer discovery, mapping needs to Atlassian products, identifying cross-product opportunities, and delivering compelling value-based demonstrations. The role also involves guiding customers’ technical requirements, building partnerships with SMB sellers, documenting product feedback and competitive intelligence, and continuously learning about pre-sales, products, solutions, and processes.

Atlassian offers flexible work locations—office, home, or a mix—plus virtual interviews and onboarding as part of being a distributed-first company, hiring globally wherever they have a legal entity. They are looking for a Portuguese Pre-Sales Solutions Engineer for SMB customers (under 1000 employees) who will be a solutions expert in the sales cycle, solving customers’ toughest business problems with Atlassian products and helping close deals. The team serves over 250,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes value selling, showing how combined products create enterprise solutions, guided by a culture of “play as a team” where employees work with Atlassian, not for Atlassian. Responsibilities include partnering with direct sales, partners, and larger account teams on SMB accounts, conducting customer discovery, mapping business problems to Atlassian products, identifying cross-product opportunities, and leading compelling, value-based demonstrations. Additional duties involve understanding customer technical needs to gain buy-in, forging strong SMB seller partnerships, documenting product feedback and competitive intelligence, and continuously learning and refining pre-sales knowledge and sales processes.

Atlassian allows employees to work in an office, from home, or a mix, and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company is seeking a Portuguese Pre-Sales Solutions Engineer for its SMB segment (customers under 1000 employees) who will be a solution expert in the sales cycle and help solve customer problems with Atlassian products to close deals. The role sits on a team serving more than 250,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and focuses on value selling within a culture that emphasizes “play as a team.” Responsibilities include partnering with direct sales, partners, and SMB account teams; conducting customer discovery; identifying cross-product opportunities; leading value-based demos; and securing customer buy-in that Atlassian is the right choice. You’ll also gather product feedback and competitive intelligence, collaborate with SMB sellers to improve the selling cycle, and continuously learn across Atlassian’s products, solutions, and processes.

Atlassian offers flexible work options—office, remote, or a mix—and a distributed-first approach with interviews and onboarding conducted virtually, enabling hiring in any country where the company has a legal entity. Atlassian is looking for a Portuguese Pre-Sales Solutions Engineer for its SMB business (customers under 1000 employees) who will be a solution expert in the sales cycle, solve customers' toughest business problems with Atlassian products, and help close deals. The team serves over 250,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and teamwork, with employees working with Atlassian rather than for Atlassian. Responsibilities include partnering with direct sales, partners, and larger account teams on SMB accounts; conducting customer discovery; identifying cross-product opportunities; being a product expert in pre-sales; leading value-based demos; and guiding customers' technical needs to gain buy-in. Additional duties involve forging strong partnerships with SMB sellers, tracking pipeline and opportunities, documenting product feedback and competitive intelligence, and continuously learning to refine pre-sales, product, solutions, and sales processes—particularly around cloud and AI.

Atlassian offers flexible work locations—office, home, or a hybrid—and hires globally in any country where it has a legal entity. The Advisory Services team is a globally distributed group of Atlassian experts who work with large strategic and enterprise customers to deliver successful outcomes and maximize the value of their Atlassian investments. They are hiring a non-managerial Solution Consultant with a Teamwork Foundations focus to join the Advisory Services Delivery team as an individual contributor, providing expert guidance to drive value realization and help grow use cases and markets. Responsibilities include collaborating on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, building deep industry expertise, creating prescriptive guidance, advocating for customer needs across Atlassian teams, and traveling up to 30% domestically or internationally. Required background includes 4–6 years in SaaS, 2+ years in customer-facing roles, demonstrated Teamwork Foundations expertise (Jira, Confluence, Loom, Rovo), experience with enterprise collaboration tools, ability to write goals and metrics, fluency in English (second language a plus), and nice-to-have traits such as coaching, cross-team collaboration, and experience with large customers in consulting roles.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The Advisory Services Delivery team is a globally distributed group of Atlassian experts who partner with large strategic and enterprise customers to maximize value from Atlassian investments. - The role is a non-managerial Solution Consultant focused on Teamwork Foundations, delivering strategic technical guidance, enabling value realization, and identifying opportunities to expand services and products, with up to 30% travel. - The candidate should have 4-6 years in SaaS, 2+ years in customer-facing roles, deep expertise in Teamwork Foundations (Jira, Confluence, Loom, Rovo) and related collaboration tools, and the ability to implement teamwork methodologies and metrics. - English fluency is required, a second language is a plus, and coaching experience, cross-team collaboration, and experience with large customers in consulting or technical roles are desirable.

Atlassian offers flexible work locations—office, from home, or a hybrid model—and hires globally in any country where it has a legal entity, giving employees greater control over personal priorities. The Advisory Services Delivery team is globally distributed and helps large strategic and enterprise customers realize value from Atlassian, providing trusted advisors to deliver outcomes and maximize the impact of their Atlassian investments. The role is a Solution Consultant with a Teamwork Foundations focus, an individual contributor position that delivers strategic technical guidance to drive value and expand use of Atlassian products. Responsibilities include aligning with customers on strategic outcomes, solving business challenges with Atlassian solutions, identifying expansion opportunities, creating prescriptive guidance, and traveling up to 30% domestically or internationally for internal and customer-facing events. Requirements include 4–6 years in SaaS, 2+ years in customer-facing roles, deep expertise in Teamwork Foundations and the Atlassian ecosystem, ability to implement teamwork methodologies, English fluency (a second language is a plus), and nice-to-haves such as coaching, cross-team collaboration, and experience with large customers in a consulting or technical role.

Atlassian employees can work from an office, from home, or a mix, giving them flexibility to support family and personal goals, and the company hires in any country where it has a legal entity. The Atlassian Advisory Services team is globally distributed and focuses on helping their largest strategic and enterprise customers solve complex challenges to maximize the value of their Atlassian investments. The role is a Solution Consultant with a Teamwork Foundations focus in the Advisory Services Delivery team; it is an individual contributor role designed to deliver performant strategic technical guidance and expand the reach of Atlassian solutions. Responsibilities include collaborating to align on outcomes, solving client business challenges with Atlassian products, identifying expansion opportunities, creating technical solution content, advocating for customer needs across Atlassian, and traveling up to 30%. Requirements include 4–6 years in SaaS, 2+ years in customer-facing roles, deep expertise in Teamwork Foundations (Jira, Confluence, Loom, and Rovo) and related collaboration tools, the ability to write goals and metrics, English fluency with a second language as a plus, and desirable experience coaching, cross-team collaboration, and working with large enterprise customers.

- Atlassian supports flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity. - The role sits in Atlassian Advisory Services, a globally distributed team that helps large strategic and enterprise customers solve complex challenges and maximize value from their Atlassian investments. - The position is a Solution Consultant with a Teamwork Foundations focus in the Advisory Services Delivery team, an individual contributor role (not managerial). - Key responsibilities include aligning strategic outcomes with customers, solving business challenges using Atlassian products and practices, identifying expansion opportunities, building deep industry expertise, creating technical content, collaborating with other Atlassian teams, and traveling up to 30%. - The background requirements include 4–6 years in SaaS, 2+ years in customer-facing roles, proven expertise in Teamwork Foundations (Jira, Confluence, Loom, Rovo) and related collaboration tools, ability to implement teamwork methodologies and measure outcomes, fluent English (additional languages like Spanish, French, or Portuguese are a plus), with nice-to-haves such as coaching, cross-team project experience, and experience with large enterprise customers in a consulting capacity.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally in any country where it has a legal entity. - The Atlassian Advisory Services team is globally distributed and provides trusted advisors to large strategic and enterprise customers to help them maximize value from their Atlassian investments. - The role is a non-managerial Solution Consultant in Advisory Services Delivery, focusing on Teamwork Foundations and delivering strategic technical guidance at scale to align product capabilities with business outcomes. - Responsibilities include collaborating to achieve strategic outcomes, solving client business challenges, identifying expansion opportunities, building deep solution expertise, creating prescriptive guidance, advocating for customer needs, and traveling up to 30% domestically or internationally. - Requirements include 4–6 years in SaaS, 2+ years in customer-facing roles, expertise in Teamwork Foundations (Jira, Confluence, Loom, and Rovo), experience with Teamwork/Collaboration tools, ability to define goals and metrics, English fluency (a second language such as Spanish, French, or Portuguese is a plus), and comfort with coaching, cross-team collaboration, and working with large customers.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity. The Atlassian Advisory Services team is a globally distributed group of experts delivering customer success to large strategic enterprises, acting as trusted advisors to maximize value from Atlassian investments. They are hiring a non-managerial Solution Consultant with a Teamwork Foundations focus to provide strategic, technical guidance, drive value realization, and help expand usage across new use cases and markets. Responsibilities include collaborating with Advisory Services, solving business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, partnering with other teams, and traveling up to 30% domestically or internationally. Ideal candidates have 4–6 years in SaaS, 2+ years in customer-facing roles, expertise in Jira, Confluence, Loom, and Rovo, plus the ability to define goals and metrics and fluency in English (second language a plus) with additional cross-team and large-customer experience being a plus.

Atlassian allows employees to work in-office, from home, or in a hybrid setup, and hires from any country where the company has a legal entity. In Search Quality Definition & Evaluation, they define and track core retrieval metrics (Hit@K, Precision, Recall) to measure search effectiveness across internal datasets. They collaborate with domain experts to curate Golden Datasets (Ground Truth) to benchmark ranking and chunking against real-world queries, and build automated regression suites to flag retrieval degradation before production. Latency Optimization & High-Scale Engineering focuses on optimizing the retrieval path to deliver low-latency responses, which is critical for multi-step agent chains where delays compound. Operational Excellence & Quality "Dissat" Response designates the team as the primary on-call for Search Dissatisfaction, conducting root cause analysis on bad queries and proactively scaling infrastructure to handle bursty workloads and maintain system health.

- Atlassian offers flexible work options: in-office, remote, or hybrid, to help employees balance family, personal goals, and other priorities. - The company hires globally in any country where it has a legal entity. - In Search Quality & Evaluation, they define retrieval metrics like Hit@K, Precision, and Recall to measure effectiveness, collaborate on Golden Datasets to benchmark ranking, and build automated regression suites to flag degradation before production. - Latency Optimization & High-Scale Engineering focuses on optimizing the retrieval path for low-latency responses, which is crucial for multi-step agent chains. - Operational Excellence & Quality includes the "Dissat" on-call role for Search Dissatisfaction incidents, root-cause analysis of bad queries, and proactive monitoring and scaling to handle bursty workloads.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever they have a legal entity. The role drives product and global monetization initiatives, including packaging, pricing, editioning, commercialization, and long-term strategy to boost revenue. It involves partnering with the executive team and stakeholders to define strategies that shape the company’s long-term direction. The position identifies monetization opportunities and collaborates with analytics, finance, product, marketing, and sales to implement changes based on research. It also conducts product, customer, competitive, and financial analysis to develop insights, presents packaging and pricing recommendations to executives, and aligns the long-term monetization strategy across product, GTM, and other functions.

Atlassian offers flexible work options—office, home, or a blend—so employees can support family and personal goals. The company hires people in any country where it has a legal entity. The role focuses on driving product and global monetization initiatives, including packaging, pricing, editioning, commercialization, and long-term business strategy to fuel revenue growth. It involves partnering with the executive team and cross-functional partners across analytics, finance, product, marketing, and sales to identify monetization opportunities, conduct research, develop insights, and drive packaging and pricing recommendations that are reviewed with executives. The position also requires leading discussions across product, go-to-market, and other functions to align on Atlassian’s long-term monetization strategy.

At Atlassian, you can work from an office, from home, or a blend of both. This flexibility helps Atlassians support their family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. The role drives product and global monetization initiatives, including packaging, pricing, editioning, commercialization, and long-term business strategy to power revenue growth. You will partner with the executive team and cross-functional stakeholders to identify monetization opportunities, conduct research, develop packaging and pricing recommendations, review and present them to executives, and align the long-term monetization strategy across product, GTM, and other functions.

Atlassian operates as a distributed-first company with virtual interviews and hires in any country where they have a legal entity, details at go.atlassian.com/distributed. The Atlassian Intern program is a 12-week paid internship (May–Aug or Jun–Sept 2026) offering hands-on technical training, mentorship, and social connections, but it’s not open to F1/J1 students and has no work sponsorship. The Your Future Team places MBA interns in Platform Product Marketing to help expand government customer reach, focusing on US government work and exploring non-US opportunities after the launch of FedRAMP Moderate Atlassian Government Cloud. As an MBA Product Marketing Intern, you will conduct market research on SLED customers, analyze the competition, and support the creation of marketing assets and campaigns for public sector audiences. You will gain exposure to B2B product marketing best practices, go-to-market strategy, and cross-functional collaboration, and you’ll present findings and strategic recommendations to senior leadership across marketing, sales, and product management.

Atlassian supports a flexible, distributed-first work model with virtual interviews and hiring in any country where it has a legal entity. Its Intern program runs 12 weeks (May–August or June–September 2026), is paid, and does not sponsor visas (not eligible for F1/J1). The program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a successful Atlassian career. The MBA intern will join the Platform Product Marketing team at an exciting time, helping shape how Atlassian addresses State, Local, and Education customers after the GovCloud FedRAMP Moderate expansion. Core responsibilities include market research on SLED buyers, competitive analysis, creating marketing assets and campaigns for public sector audiences, and presenting strategic findings to senior leadership across marketing, sales, and product management.

At Atlassian, work is flexible and distributed-first with virtual interviews, hiring in any country where they have a legal entity, and a 2026 internship of 12 weeks that does not provide F1/J1 eligibility or sponsorship. The internship program offers hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set interns up for a successful Atlassian career. The Platform Product Marketing MBA Intern will lead a high-impact research and insights initiative to compare the Atlassian Cloud Platform with Microsoft and ServiceNow on Openness, Data, AI, and Trust, translating findings into messaging and campaign assets. Responsibilities include designing and executing a short survey for DC and Cloud customers, analyzing awareness and blockers, and delivering a slide report with key findings and media-ready stats, plus a competitive positioning deep dive with narrative maps, SWOT, and a battlecard. They will synthesize a narrative hierarchy, shortlist messages to test in paid media, and propose a simple measurement framework for platform share of voice and executive-targeted mentions.

- Atlassian supports flexible, distributed-first work with virtual interviews and hires in any country where it has a legal entity. - The Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to empower students for a successful Atlassian career; the position is not eligible for F1/J1 visas, offers no sponsorship, and runs for 12 weeks between May–August or June–September 2026. - The Platform Product Marketing MBA Intern role will drive a high-impact research and insights initiative to shape the H2 integrated platform campaign, quantifying how current customers perceive the Atlassian Cloud Platform versus Microsoft and ServiceNow across Openness, Data, AI, and Trust, and translating insights into messaging, assets, and measurement. - Responsibilities include designing and executing a short survey with DC and Cloud customers to assess awareness and perception, identifying blockers and perceived alternatives, and delivering a slide report and executive summary with key findings and 2–3 media-ready headline stats. - It also involves a competitive deep dive into Microsoft and ServiceNow messaging across channels, mapping narratives by persona, producing a teardown deck with positioning maps and SWOT, plus a battlecard for sales enablement, and synthesizing a narrative hierarchy and a test set for paid media along with a simple measurement framework for platform share of voice and executive-channel mentions.

Atlassian operates as a distributed-first company with flexible work locations, conducts interviews virtually, and hires in any country where it has a legal entity. Its Intern program runs 12 weeks (May–Aug or Jun–Sept 2026), emphasizes hands-on training, mentorship, and professional growth, and is not eligible for F1/J1 or any work sponsorship. The Your Future Team section centers on Loom, Atlassian’s video platform, and the MBA Product Marketing intern role focuses on shaping Loom’s go-to-market strategy and campaigns. Intern responsibilities include leading a project to expand Loom users’ real-world use cases and potentially launching a campaign, plus conducting market and competitive research to identify differentiation. They also involve supporting senior PMMs with sales enablement, contributing to marketing strategies and campaigns, and analyzing campaign performance to provide improvement insights.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where it has a legal entity. The 12-week internship program (May–Aug or Jun–Sep 2026) offers hands-on technical training, mentorship, and social opportunities, and does not provide F1/J1 sponsorship. The Loom MBA Intern role focuses on Loom, Atlassian’s video collaboration product, and aims to shape how teams communicate through video. You’ll work with experienced marketers on go-to-market strategy, campaign execution, competitive research, product launches, and sales enablement to drive Loom adoption. Responsibilities include leading a project to expand Loom’s library of real-world use cases with a potential campaign launch, conducting market research, supporting sales enablement, contributing to marketing strategies, and analyzing campaign performance for improvements.

Atlassian supports flexible work locations and hires in any country where it has a legal entity. The company is seeking a Global Demand Campaigns Manager to plan, execute, and optimize end-to-end multi-channel demand generation programs for the Global Demand Campaigns Team, partnering across Product Marketing, Sales, Analytics, and Regional Marketing to deliver persona-based programs that boost pipeline. The Global Demand Campaigns Team runs global, persona-led campaigns across email, in-product experiences, web personalization, paid media, content syndication, and events, expanding distribution through paid channels and partnerships while owning awareness, adoption, and retention campaigns. The role requires 7+ years in B2B demand generation, experience with high-touch sales and enterprise motions, a data-driven mindset, and hands-on marketing automation/CRM experience plus excellent program management and communication skills. Preferred qualifications include SaaS/tech marketing, familiarity with ABM and persona-based frameworks, experience adapting campaigns for international audiences, and comfort in a fast-paced distributed work environment.

Atlassian allows Atlassians to work from the office, home, or a hybrid arrangement and hires globally wherever they have a legal entity, supporting family, personal goals, and priorities. They are seeking a Global Demand Campaigns Manager to plan, execute, and optimize end-to-end multi-channel demand generation programs, partnering with Product Marketing, Sales, Analytics, and Regional Marketing to design persona-based programs that boost pipeline and conversion velocity. The Global Demand Campaigns Team runs global campaigns to generate awareness, engagement, and pipeline, focusing on persona-led frameworks, cross-portfolio alignment, scalable pilots, and enabling regional teams. Key responsibilities include segmentation, building distribution strategies, launching and measuring campaigns, using data to personalize experiences, delivering integrated campaigns across email, in-product, web personalization, paid media, content syndication, and events, managing vendor relationships, and aligning with Sales and Product Marketing. Qualifications include 7+ years in B2B demand generation, experience with global multi-channel campaigns and high-touch Enterprise/Midmarket sales, strong analytics and marketing automation/CRM skills, excellent communication, and a bachelor's degree; preferred qualifications include SaaS/tech marketing experience, familiarity with ABM and persona-based frameworks, ability to adapt campaigns for international/regional audiences, and comfort in a fast-paced distributed work environment.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever they have a legal entity. They seek a Global Demand Campaigns Manager to plan, execute, and optimize end-to-end multi-channel demand generation for the Global Demand Campaigns Team, working with Product Marketing, Sales, Analytics, and Regions to target persona-based programs. Responsibilities include segmentation, distribution strategy, operational processes, data-driven audience targeting, and integrated campaigns across email, in-product experiences, web personalization, paid media, content syndication, and events, plus expanding distribution through paid channels and partnerships and delivering weekly performance briefs. The role requires 7+ years of B2B demand generation experience, global multi-channel campaign expertise, a high-touch sales focus, strong analytics and marketing automation/CRM skills (Eloqua, Marketo, HubSpot, Salesforce). Preferred qualifications include SaaS/tech marketing, ABM and persona-based frameworks, experience adapting campaigns for international audiences, and thriving in a fast-paced distributed environment.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity. The Global Demand Campaigns Manager will plan, execute, and optimize end-to-end multi-channel demand generation programs, partnering with Product Marketing, Sales, Analytics, and Regional Marketing to create persona-based programs that improve pipeline and conversion velocity. The Global Demand Campaigns Team focuses on persona-led frameworks, cross-portfolio alignment, piloting new tactics at scale, and enabling regional teams, while executing integrated campaigns across email, in-product experiences, web personalization, paid media, content syndication, and events. Responsibilities include macro- and micro-segmentation, solid distribution strategies, measuring and adjusting campaigns, using data to personalize experiences and optimize funnel conversion, expanding distribution through paid channels and partnerships, owning awareness/adoption/retention campaigns, and coordinating timelines and resource allocation. Qualifications require 7+ years in B2B demand generation, global multi-channel campaign experience, experience with high-touch sales/enterprise and midmarket, data-driven mindset and analytics skills, hands-on marketing automation and CRM tools (Eloqua, Marketo, HubSpot, Salesforce), excellent communication, and a bachelor's degree; preferred qualifications include SaaS/tech marketing, ABM and persona-based frameworks, international audience adaptation, and comfort in a fast-paced distributed environment.

Atlassian supports flexible work locations (office, home, or hybrid), hires globally wherever it has a legal entity, and conducts interviews and onboarding virtually as part of its distributed-first approach. The company is seeking a Portuguese Pre-Sales Solutions Engineer for its SMB segment (customers under 1000 employees) who will be a solutions expert in the sales cycle and help close deals. The team serves over 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and teamwork. Responsibilities include partnering with direct sales and partners, conducting customer discovery, identifying cross-product opportunities, serving as a product expert in pre-sales, and delivering compelling value-based demonstrations to address diverse stakeholder needs. Additional duties involve guiding customers’ technical needs, building strong SMB seller partnerships, collecting product feedback and competitive intelligence, and continuously updating knowledge of Atlassian products, offerings, and sales processes.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. They are seeking a Portuguese Pre-Sales Solutions Engineer for SMB customers (fewer than 1,000 employees) who will be a solution expert in the sales cycle, solving business problems and helping close deals. The team serves over 250,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizing value selling, teamwork, cloud and AI focus, and strong earning potential. Responsibilities include partnering with direct sales, partners, and SMB teams, conducting customer discovery, identifying cross-product opportunities, delivering value-based demonstrations, and guiding technical needs to secure buy-in. The role also involves building strong partnerships with SMB sellers, documenting product feedback and competitive intelligence, advocating for internal product improvements with product management, and continuously learning to refine pre-sales knowledge and sales processes.

1) Atlassian offers flexible work options (office, remote, or hybrid), hires globally in any country with a legal entity, and conducts interviews and onboarding virtually as part of its distributed-first approach. 2) Atlassian is seeking a Portuguese Pre-Sales Solutions Engineer for its SMB business (customers under 1000 employees) who will be a solution expert in the sales cycle and help solve customers' hardest business problems with Atlassian products to close deals. 3) The team supports over 250,000 customers worldwide (including NASA, IBM, HubSpot, Samsung, Coca-Cola) and emphasizes value selling and the “play as a team” culture, with employees working with Atlassian rather than for it and strong earnings potential from enterprise opportunities in cloud and AI. 4) Responsibilities include partnering with direct sales, partners, and larger account teams for SMB accounts; conducting customer discovery; mapping problems to Atlassian products; identifying cross-product opportunities; and leading value-based demonstrations across multiple stakeholders. 5) Additional duties involve understanding customer technical needs to gain buy-in, forging partnerships with SMB sellers, gathering product feedback and competitive intelligence, and continuously learning to advance pre-sales, product, and solutions knowledge.

Atlassian operates a distributed-first workplace where employees can work from an office, from home, or a hybrid mix, with virtual interviews and onboarding, and it hires in any country where it has a legal entity. It is looking for a Portuguese Pre-Sales Solutions Engineer for its SMB segment (customers under 1,000 employees) who will be a solution expert in the sales cycle and help solve major business problems with Atlassian products to close deals. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian emphasizes value selling and a “play as a team” culture where employees work with Atlassian, not for it. The role focuses on leading cloud and AI-enabled solutions, delivering value-based demonstrations, and guiding multiple stakeholders to understand how Atlassian’s offerings unlock team productivity and outcomes. Responsibilities include partnering with direct sales, partners, and SMB teams; conducting customer discovery; identifying cross-product opportunities; articulating the value of Atlassian; mapping customer needs to solutions; building strong seller partnerships; tracking opportunities and feedback; and continuously expanding pre-sales knowledge.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. They are seeking a Portuguese-speaking Pre-Sales Solutions Engineer for SMB (customers under 1000 employees) to be a solution expert in the sales cycle and help close deals. The role is part of a team serving over 250,000 customers, emphasizing value selling and showing how Atlassian products create enterprise solutions, all within a culture that promotes collaboration and “play as a team.” Key responsibilities include partnering with direct sales, partners, and account teams to map customer needs, conduct discovery, identify cross-product opportunities, lead value-based demonstrations, and guide technical decisions to gain buy-in. Additional duties involve collecting product feedback and competitive intelligence for product management, maintaining broad knowledge of Atlassian offerings, and continuously learning and improving pre-sales processes.

At Atlassian you can work office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. In this role, you will partner with direct sales, partners, and large account teams on Fortune 500 customers to map customer problems to Atlassian solutions and optimize your account territory. You’ll conduct customer discovery, identify pain points, uncover cross‑product opportunities, and serve as a product expert to articulate the value of Atlassian software and how it can transform their work. You’ll lead value‑based demonstrations, address customers’ technical needs to gain buy‑in, forge strong partnerships with aligned account executives, and document product feedback and competitive intelligence to inform internal development. Qualifications include 5+ years in enterprise pre‑sales with excellent communication and presentation skills, comfort across business and technical contexts, a customer‑centric mindset, and a proven ability to build executive relationships within a globally distributed SE team serving Global 2000 companies.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where we have a legal entity, with virtual interviews and onboarding as part of our distributed-first approach. In pre-sales, you’ll partner with direct sales, partners, and large account teams on Fortune 500 customers to understand their business problems, map them to Atlassian products, and identify cross-product opportunities. You’ll act as a product expert, leading value-based demonstrations, articulating how the full Atlassian portfolio works together, and guiding customers’ technical needs to secure buy-in. You’ll track feedback, competitive intelligence, and opportunities, advocate for product improvements, and continuously learn to refine pre-sales and sales processes. You’ll join a globally distributed SE team working with Global 2000 companies, collaborating with sales to deliver an enterprise experience, and you should be customer-centric, collaborative, and growth-minded with 5+ years in enterprise pre-sales.

The Atlassian Systems Engineer will design, configure, and integrate solutions on the Atlassian cloud platform (Jira, Jira Service Management, Confluence, Rovo, and more) to enable an enterprise “System of Work” that helps teams plan, deliver, and collaborate more effectively. You’ll work closely with customers and partner with product and engineering teams to turn complex requirements into elegant, well-designed solutions, with the option to work from our Grove office up to three days per week. In system design and configuration, you’ll design, build, and maintain solutions across Atlassian products to support enterprise workflows, translating business and user requirements into scalable configurations, automations, and dashboards. You’ll also develop and maintain system architecture documentation, blueprints, and standards to govern and standardize implementations. In integration and automation, you’ll integrate Atlassian tools with other enterprise platforms (M365, ServiceNow, GitHub, Slack, CI/CD pipelines) and build automation using native tools, APIs, and scripts (Python, PowerShell, REST), while collaborating with product owners, project managers, and technical leads to provide guidance and communicate complex ideas to non-technical stakeholders.

Atlassian offers flexible work locations—office, home, or hybrid—with virtual interviews and onboarding, hiring in any country with a legal entity, to support employees’ family and personal goals. They serve over 250,000 customers worldwide with collaboration software, and the Solutions Engineering team focuses on value selling, working as a team, and a distributed-first culture. The role is Principal Pre-Sales Solutions Engineer for Mid-Market, a senior technical leader who handles the territory’s most strategic and complex opportunities while mentoring others and setting standards. Responsibilities include partnering with account executives, deeply engaging with customers to uncover needs, delivering value-based demonstrations, guiding technical requirements, leading by example, and acting as a voice of the field to influence roadmaps and team culture. Requirements include 8+ years in pre-sales or solutions engineering, strong leadership and communication skills, strategic problem solving, ownership, growth mindset, with bonus fluency in another language; the team is globally distributed and values action, collaboration, and continuous learning.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally wherever they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company serves over 250,000 customers worldwide, helping teams unleash their potential with collaboration and productivity software, and the Solutions Engineering team focuses on value selling to show how the products address real business outcomes. The Principal Pre-Sales Solutions Engineer for Mid-Market is a senior technical leader who handles the most strategic and complex opportunities, mentors peers, and helps set standards for technical excellence and team culture. Responsibilities include leading senior mid-market opportunities, partnering with account executives to drive outcomes, engaging with customers to uncover needs, delivering value-based demonstrations, guiding technical requirements, and acting as a voice of the field to influence product direction. Requirements include 8+ years in pre-sales or solutions engineering, strong leadership and communication skills, the ability to translate business needs into solutions, a growth-minded, collaborative approach, with a bonus for fluency in additional languages; the role is part of a globally distributed SE team that values action, collaboration, and continuous learning.

- Atlassian supports flexible work locations and conducts interviews and onboarding virtually; the role is fully remote but based in Poland or the UK. - The Principal Enterprise Delivery Manager leads large, complex customer cloud migrations, acting as a strategic advisor and technical consultant to senior decision-makers and guiding both business outcomes and technical adoption. - You’ll collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning. - Key responsibilities include end-to-end migration strategy, risk management, technical architecture, being a trusted advisor, delivery excellence, accountability, stakeholder management, escalation management, and team leadership. - The role requires a data-driven, consultative mindset, staying ahead of industry trends, and proposing innovative cloud solutions (including AI) to ensure successful cloud adoption for Atlassian’s most strategic customers.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where it has a legal entity. The Intern program runs for 12 weeks (May–Aug or Jun–Sept 2026) and offers hands-on technical training, dedicated mentorship, and social connections, but it does not sponsor F1/J1 visas. The MBA internship sits within the Platform Product Marketing team, focusing on State, Local, and Education (SLED) customers after the GovCloud launch to expand government opportunities. Interns will gain experience in market and competitive research, messaging, and strategy development, while collaborating with marketing, product management, and sales to impact public-sector growth. Responsibilities include researching SLED challenges and buying behaviors, analyzing competitors, creating marketing assets and campaigns for public sector audiences, and presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

Atlassian supports a distributed-first, flexible work setup with virtual interviews and hires in any country with a legal entity. The Intern program is 12 weeks (May–Aug or Jun–Sept 2026), paid, and includes hands-on training, mentorship, and social connections, but is not eligible for F1/J1 and does not offer work sponsorship. The Your Future Team places MBA interns in Platform Product Marketing as a time of expansion into US government and international government opportunities after the launch of Atlassian Government Cloud and FedRAMP Moderate. The role focuses on addressing State, Local, and Education customers (SLED) by conducting market and competitive research, supporting marketing assets and campaigns for public sector audiences, and gaining exposure to B2B product marketing, go-to-market strategy, and cross-functional collaboration. Interns will present findings and strategic recommendations to senior leadership and have the opportunity to help shape Atlassian’s approach in this new government-focused business area.

Atlassian offers flexible work arrangements and interviews conducted virtually as a distributed-first company, hires in any country with a legal entity, and provides a 12-week paid internship in 2026 (May–Aug or Jun–Sept), not eligible for F1/J1 or sponsorship. The Internship program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare students for a successful Atlassian career. The specific role is a Product Marketing MBA Intern on Atlassian’s Platform Product Marketing team to drive a high-impact research initiative that compares customer perceptions of the Atlassian Cloud Platform against Microsoft and ServiceNow across Openness, Data, AI, and Trust, translating insights into messaging and campaign recommendations. Responsibilities include designing and executing a short buyer/perception survey, analyzing awareness and blockers, delivering a slide report with executive summary and media-ready stats, and conducting a competitive deep dive to map messaging by persona, produce a teardown deck with SWOT and positioning maps, and create a sales enablement battlecard. The work also involves synthesizing findings into a narrative hierarchy, proposing messages to test in paid media, and outlining a simple measurement framework for platform share of voice and executive-targeted mentions.

Atlassian supports a flexible, distributed-first work model with virtual interviews and hiring in countries with legal entities. The intern program is a 12-week paid opportunity (May-August or June-September 2026) focused on hands-on training, mentorship, and career development, not eligible for F1/J1 or sponsorship. The role is as an MBA Product Marketing Intern in Atlassian’s Platform Product Marketing team, aimed at an insights project to shape the H2 integrated platform campaign by comparing Atlassian Cloud Platform with Microsoft and ServiceNow on Openness, Data, AI, and Trust. Responsibilities include designing a customer and buyer perception study, analyzing awareness and blockers to adoption, and delivering a slide report with key findings and media-ready stats, plus a competitive deep dive with SWOT, personas, and a battlecard. The work also involves synthesizing findings into a narrative hierarchy and testing messages for paid media, along with proposing a simple measurement framework for platform share-of-voice and mentions in executive-targeted channels.

Atlassian embraces a distributed-first, flexible work culture with virtual interviews and hires in any country where it has a legal entity. The Intern program lasts 12 weeks (May–Aug or Jun–Sep 2026), is paid, emphasizes hands-on training, mentorship, and social connections, and does not sponsor work visas or accept F1/J1 students. The Your Future Team is Loom, Atlassian's video communication platform, and the role is a Product Marketing MBA Intern focused on Loom. You will collaborate with experienced marketers on go-to-market strategy and campaign execution, gaining experience in competitive research, product launches, community activations, and sales enablement. Key responsibilities include leading a project to expand Loom customers' real-world use cases and potentially launching a campaign, conducting market research, supporting sales enablement programs, contributing to marketing strategies, and analyzing campaign performance for improvements.

Atlassian supports flexible work and a distributed-first model with virtual interviews and hiring in any country where they have a legal entity. Their intern program provides hands-on training, mentorship, and growth opportunities, runs for 12 weeks in 2026, and does not sponsor work visas (F1/J1 not eligible). Loom, Atlassian’s video platform, is the focus area for the Product Marketing MBA Intern, who will help shape how teams communicate and collaborate through video. You will collaborate with experienced marketers on go-to-market strategy and campaign execution, gaining hands-on experience in competitive research, product launches, community activations, and sales enablement. Responsibilities include expanding Loom’s real-world use-case library, conducting market and competitive analysis, supporting sales enablement with messaging, contributing to marketing strategies, and analyzing campaign performance for insights.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where it has a legal entity, and provides details at go.atlassian.com/distributed. The Atlassian Intern program blends hands-on technical training, mentorship, and social connections to set students up for a successful career; the role is not eligible for F1/J1 and does not sponsor work visas; the paid internship lasts 12 weeks from May–August or June–September 2026. The Your Future Team invites MBA interns to join the Platform Product Marketing team at a pivotal moment, as Atlassian Government Cloud expands to government customers and explores non-US opportunities, focusing on SLED. As an MBA Product Marketing Intern, you’ll shape how Atlassian addresses SLED needs, working with experienced marketers, product managers, and sales leaders, and gaining hands-on experience in market and competitive research, messaging, and strategy development. Responsibilities include conducting market research on SLED customers, analyzing competitors to differentiate Atlassian, supporting marketing assets and campaigns for public sector audiences, gaining exposure to B2B product marketing, GTM strategy, and cross-functional collaboration, and presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

At Atlassian, work is flexible and distributed-first, with all interviews conducted virtually; they hire in any country where they have a legal entity, and more details are at go.atlassian.com/distributed. The Intern program offers hands-on technical training, mentorship, and strong social connections to set up a successful career, but it is not eligible for F1/J1 students and does not provide sponsorship, with a 12-week paid schedule between May-August or June-September 2026. You’ll join the Platform Product Marketing team as an MBA intern at an exciting time, focusing on the GovCloud FedRAMP Moderate launch and expanding to US government customers while exploring non-US opportunities, shaping the approach to State, Local, and Education (SLED) customers. The role provides hands-on marketing experience in market and competitive research, messaging, and strategy development, with real impact on growth in the public sector and collaboration with seasoned marketers, product managers, and sales leaders. Primary responsibilities include conducting market research on SLED buyers, analyzing competitors, creating marketing assets and campaigns for public sector audiences, and presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

At Atlassian, there is a distributed-first, flexible-work culture with virtual interviews and hires in any country where the company has a legal entity. The paid 12-week internship runs May–August or June–September 2026, is not eligible for F-1/J-1 visas, and provides no sponsorship. The Intern program combines hands-on training, mentorship, professional growth, and social connections to set up a successful and impactful career. The MBA Intern in Platform Product Marketing will lead competitive and market research to compare Atlassian Cloud Platform against Microsoft and ServiceNow on Openness, Data, AI, and Trust, translating insights into messaging, assets, and measurement. They will design a buyer perception survey, conduct a competitive deep-dive, produce a teardown deck and battlecard, and propose a narrative hierarchy plus a simple measurement framework for platform share of voice and executive-channel coverage.

Atlassian promotes flexible, distributed work and conducts all interviews virtually, hiring in any country where it has a legal entity. The Atlassian Intern program is a 12-week paid internship (May–August or June–September 2026) that provides hands-on technical training, mentorship, and professional/social connections, but is not eligible for F1/J1 visas or any sponsorship. The Platform Product Marketing Intern will lead a high-impact research and insights effort to compare the Atlassian Cloud Platform against Microsoft and ServiceNow across Openness, Data, AI, and Trust, turning insights into messaging, campaign assets, and measurement. Responsibilities include designing and executing a short quantitative survey, analyzing awareness and blockers, delivering a slide report with key findings and media-ready stats, and conducting a competitive deep dive with persona-based messaging, a teardown deck, SWOT, and a sales-enablement battlecard. The role also involves synthesizing research into a narrative hierarchy and test messages for paid media, plus proposing a simple measurement framework for platform share of voice and executive-targeted mentions.

Atlassian supports flexible work and hires globally where they have a legal entity, with all interviews conducted virtually. The Intern program offers hands-on training, mentorship, and social connections to accelerate careers, and this role is not eligible for F1/J1 or sponsorship, running 12 weeks in 2026 (May–Aug or Jun–Sept). The position is a Product Marketing MBA Intern for Loom, Atlassian's video communication platform. The intern will collaborate with experienced marketers on go-to-market strategy, campaigns, and gain experience in competitive research, product launches, community activations, and sales enablement. Responsibilities include leading a project to expand Loom customers’ real-world use cases (with a potential campaign launch), conducting market and competitive analysis, supporting sales enablement, contributing to marketing strategies, and analyzing campaign performance for improvements.

Atlassian embraces a distributed-first, flexible work model with virtual interviews and hiring in any country where it has a legal entity. The Intern program combines hands-on training, mentorship, professional growth, and strong social connections, but is not eligible for F1/J1 visas and does not offer work sponsorship; the program runs for 12 weeks between May–August or June–September 2026. You’ll join Loom, Atlassian’s video platform, as a Product Marketing MBA Intern focused on Loom, helping shape how teams communicate and collaborate through video. Responsibilities include leading a project to expand Loom’s real-world use cases and potentially launching a campaign to promote them, plus conducting market research and competitive analysis to differentiate Loom. The role also involves supporting senior PMMs with sales enablement, contributing to marketing strategies and campaigns, and analyzing campaign performance to provide actionable insights.

Atlassian is a distributed-first company offering flexibility to work where teams collaborate best, with virtual interviews and hiring in any country where they have a legal entity. Their Intern program blends hands-on technical training, professional growth, dedicated mentorship, and strong social connections to help students start successful careers. The internship position is based in British Columbia and requires willingness to work there; Canada work visa sponsorship is not available now or in the future, though students with valid permits can apply. The Future Team roles involve powering a fast-growing company through data, reporting, and analytics, delivering nuanced analysis, insights, and recommendations for a market-leading product. Key responsibilities include collaborating with cross-functional teams to identify high-impact data science projects, improving user journeys by analyzing large data trends, guiding measurement culture and experiments, building dashboards, and translating insights into product improvements with product managers and engineers.

Atlassian operates as a distributed-first company with flexible work locations and virtual interviews, hiring in any country where they have a legal entity. Their Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to prepare interns for a successful career. The position is based in British Columbia and candidates must be willing to work from that location, with Canada work visa sponsorship not available for current or future openings; candidates with a student or open work permit are welcome to apply. The role involves collaborating with cross-functional teams to identify and prioritize high-impact data science projects aligned with business goals and analyzing large data to improve user journeys and customer value. It also includes building dashboards, guiding measurement culture and experiments, and translating insights into product improvements with product managers and engineers.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires people in any country where they have a legal entity, with interviews and onboarding conducted virtually as part of their distributed-first approach. For this role, you must be available to attend online interviews from January 5 to January 20, 2026. The role is Associate Product Manager (APM) in a program that accelerates career growth by offering two one-year rotations with different Atlassian product teams. As an APM, you will work with the group product managers to conduct customer and partner interviews, translate insights into action, create product specs, perform competitive analysis, and explore new market or product opportunities. The program promises variety and opportunity to wear multiple hats, with support from an entrepreneurial team, and more details are available on the Associate Product Manager Program page.

- Atlassian supports flexible work locations (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. - The role is for the Associate Product Manager (APM) Program, offering a head start in product management with support from an entrepreneurial team and opportunities to influence product direction. - APMs report to Group Product Managers and gain experience conducting customer and partner interviews, creating product specs, researching competitive analyses, and identifying new market opportunities, while wearing multiple hats to craft solutions for customers. - The program is designed to accelerate the growth of exceptionally creative problem solvers into the next generation of global leaders, featuring two one-year rotations on different Atlassian product teams. - To learn more or apply, visit the Associate Product Manager Program page; interviews are required online between 5 January 2026 and 20 January 2026.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of a distributed-first approach; online interviews are scheduled for January 5–20, 2026. The Future Org describes an entry-level Accountant role on the global general ledger team, reporting to the Accounting Manager, responsible for maintaining financial information across global entities and ensuring policy compliance while collaborating on innovation projects. The role is suited for someone who is detail-oriented, a good communicator, and a flexible team player who enjoys a fun work culture. Key responsibilities include learning the business with Atlassian products, supporting month-end close with journal entries and reconciliations, collaborating with Sales, Operations, HR, and FP&A for accurate reporting, and identifying opportunities for process improvements. There will also be special projects such as accounting system upgrades, data validation, and reporting optimization, plus participation in global standardisation of policies and procedures and other duties as required.

At Atlassian, employees can work from an office, home, or a mix, and the company hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first; online interviews must be available between January 5 and 20, 2026. There is an opportunity for an entry-level Accountant to join the global general ledger team, reporting to the Accounting Manager, to maintain accuracy and integrity of financial information, ensure policy compliance, collaborate across teams, and contribute to innovation projects toward a world-class finance organization. The role is suited for someone with a passion for detail, effective communication, and a flexible, fun-to-work-with team mindset. Responsibilities include learning the business and Atlassian products, working in a fast-paced environment, supporting month-end close with journal entries (accruals, cash activity, allocations), and conducting or assisting with account analyses and reconciliations to ensure accuracy and policy compliance. Additional duties involve collaborating with cross-functional teams (Sales, Operations, HR, FP&A) for accurate financial reporting, identifying process improvement opportunities, contributing to special projects such as system upgrades, data validation, and reporting optimization, participating in global standardization of policies and procedures, and handling other duties as required.

Atlassian supports a distributed-first workforce where employees can work from office, home, or a mix, and interviews/onboarding are conducted virtually; candidates must be available for online interviews between 5-20 January 2026. The company is hiring an entry-level Accountant to join the global general ledger team, reporting to the Accounting Manager, to maintain financial information accuracy and integrity while ensuring policy compliance and cross-team collaboration. The role offers learning about the business, hands-on experience with Atlassian products, and a fast-paced, high-growth environment. Key duties include supporting month-end close, preparing journal entries (e.g., accruals, cash activity, allocations), and performing account analyses/reconciliations to ensure accuracy and policy adherence. You will collaborate with cross-functional teams (Sales, Operations, HR, FP&A), identify opportunities for process improvements and system upgrades, participate in data validation and reporting optimization, and contribute to global standardization of policies and procedures, with additional duties as required.

Atlassian supports flexible work arrangements and hires in any country where it has a legal entity; this Senior Partner Solutions Architect role is remote and requires being located in India. The company aims to empower customers to thrive in the digital economy with innovative, enterprise-grade cloud solutions and AI capabilities. The role leads the development and implementation of tailored enterprise solutions for end customers, working with regional partners to design scalable architectures and promote AI-driven workflows. The candidate will join the Partner Solutions team, which focuses on cloud acceleration, solution design, and enterprise cloud adoption to shape Atlassian’s partner ecosystem. Responsibilities include leading India market partner capability strategy, creating packaged implementation services and GTM plans with partners, conducting workshops, assessing channel coverage, coordinating with enterprise sales for co-selling, and driving cloud thought leadership.

Atlassian offers flexible work options and hires in any country where it has a legal entity. They are hiring a Senior Partner Solutions Architect (remote) reporting to the International Head of Partner Solutions, Enterprise Cloud, with the role requiring you to be located in India. The mission is to empower customers to thrive in the digital economy by delivering enterprise-grade cloud and AI solutions and by identifying and driving high-impact AI use cases to solve business challenges. Responsibilities include leading India partner capability strategy, collaborating with partners to create packaged implementation services and GTM strategies, running enterprise cloud and AI capability workshops, and coordinating with enterprise sales to optimize co-selling. The role also involves building a coordinated capability model across Atlassian, delivering cloud thought leadership, and accelerating enterprise cloud migrations and AI adoption in the partner ecosystem.

Atlassian offers flexible work locations and is hiring a Senior Partner Solutions Architect, reporting to the International Head of Partner Solutions, Enterprise Cloud, in a remote role that requires the candidate to be located in India. The position supports Atlassian's mission to empower customers in the digital economy by delivering enterprise-grade solutions and advancing AI-enabled cloud adoption, guiding partners and customers through discovery, planning, testing, and migration to realize measurable value. You will lead the Partner Solutions team focused on Cloud Acceleration & Upgrades, Solution Design, and Architecture, building enterprise cloud capabilities among partners and driving successful cloud transformations. Responsibilities include leading India's partner capability strategy and channel efforts, collaborating with partners on packaged services and GTM, conducting capability and technical workshops, assessing channel coverage and recruitment needs, and coordinating with enterprise sales for optimized co-selling. You will also develop deep Atlassian platform knowledge, shape a coordinated capability model across Atlassian, and lead cloud thought leadership programs to influence the partner ecosystem.

- Nexus owns the core admin frontend for Users, Groups, Units, and Apps and aims to provide cloud admins with clear, scalable, and secure controls to manage Atlassian footprints at enterprise scale. - The Senior Engineering Manager, Frontend will lead the design and delivery of frontend solutions for admin user management, app management, and footprint management, collaborating with PM, Design, and backend partners to build secure, performant, and reusable admin experiences while setting technical direction. - The team comprises about 10 frontend engineers with support from Principal Engineers, and Atlassian’s flexible work model enables location choices; you will be accountable for delivery outcomes, setting goals and timelines, tracking progress, coordinating dependencies, and delivering incrementally. - As an M60-level leader, you’ll influence medium-to-long-term technical strategy, partner to evolve architecture and quality standards, and ensure operational excellence across reliability, security, performance, and documentation, while managing people and growth for direct reports. - You’ll typically operate in a triad (Eng/PM/Design) to co-own roadmaps and OKRs, communicate status and risks to stakeholders, escalate cross-cutting issues, and align the team’s work with broader business strategy and metrics.

Nexus owns the core admin frontend experience for Users, Groups, Units, and Apps in AdminHub, with a mission to provide cloud admins with clear, scalable, and secure controls over their Atlassian footprint for enterprise-scale management. The Senior Engineering Manager, Frontend will lead the design and delivery of frontend solutions for admin user management, app management, and footprint management, collaborating with PM, Design, and backend partners to build secure, performant, and reusable admin experiences and set technical direction. You will be accountable for delivery outcomes, manage dependencies across teams, ensure incremental delivery, and uphold reliability, security, and quality while influencing long-term technical strategy, architecture, and operational standards through clear rationale. The team comprises about 10 frontend engineers with support from Principal Engineers, and Atlassian offers flexible work locations with the ability to hire in any country where there is a legal entity. As a core leader in a triad (Eng/PM/Design), you will co-own roadmaps and OKRs, communicate status and risks to stakeholders, represent engineering in cross-team forums, align the team's work with broader business strategy and metrics, and handle people management and growth for direct reports.

Nexus owns the core admin frontend in AdminHub for Users, Groups, Units, and Apps, with a mission to provide cloud admins with clear, scalable, and secure controls over their Atlassian footprint at enterprise scale. The Senior Engineering Manager, Frontend will lead the design and delivery of frontend solutions for admin user management, app management, and footprint management, collaborating with PM, Design, and backend partners to build reusable, secure, and performant admin experiences and to set technical direction for key frontend domains. The team is about 10 frontend engineers with support from Principal Engineers, and Atlassian offers flexible work options, while the role emphasizes delivering impact, clear goals, tracking progress, managing dependencies, and incremental, testable delivery. M60s are expected to have meaningful technical depth, influence medium-to-long-term strategy, shape architecture and quality standards, uphold operational excellence (reliability, performance, security, documentation), and mentor others. The role operates as a core triad leader (Eng/PM/Design or PgM), co-owning roadmaps and OKRs, communicating status and trade-offs to stakeholders, and aligning the team's work with broader business strategy and metrics.

Nexus owns the core admin frontend experience for Users, Groups, Units and Apps in AdminHub, with a mission to give cloud admins clear, scalable, and secure controls over their Atlassian footprint for enterprise-scale management. The Senior Engineering Manager, Frontend role leads the design and delivery of frontend solutions for admin user management, app management, and footprint management, partnering with PM, Design, and backend to build secure, performant, reusable admin experiences and set technical direction while mentoring engineers. The team consists of about 10 frontend engineers with support from Principal Engineers, and Atlassians can work from anywhere, with hiring in any country where Atlassian has a legal entity. Responsibilities include owning delivery outcomes, ensuring clear goals, scope, and timelines, tracking progress, managing dependencies, and delivering incrementally while emphasizing reliability, performance, security, and operational quality. You will lead in a triad with Eng/PM/Design or PgM, co-owning roadmaps and OKRs, communicating status and risks, representing engineering in cross-team forums, aligning work with broader business strategy and metrics, and focusing on people development through coaching, 1:1s, performance reviews, and growth plans.

Atlassians can choose where they work—office, home, or a mix—and interviews and onboarding are conducted virtually as part of a distributed-first approach, and Atlassian hires in any country where they have a legal entity. They regularly tackle the largest and most complex problems—from technical design to launch—and work closely with Product, Engineering and Design leads in Jira AI to translate requirements into solid engineering deliverables, delegating work to teams. They deliver solutions used by other teams and products and foster a Product Engineer mindset that is data-driven and customer-centric within the Jira AI group. They bring exceptional problem-solving ability in ML, AI and core software engineering, routinely tackle complex architecture challenges, define architectural standards, and actively contribute to code delivery through leading reviews, direct contributions, and fixing bugs in high-risk areas. They have expertise in data analysis, statistical methods, and logical reasoning to inform data-driven decisions; they partner across engineering teams on company-wide initiatives spanning multiple projects and mentor junior members.

At Atlassian, employees can work in an office, from home, or a combination, and the company hires globally with virtual interviews and onboarding as part of being distributed-first. The role involves tackling large, complex problems from technical design to launch, collaborating with Product, Engineering, and Design leads in Jira AI, and turning requirements into solid engineering deliverables while delegating work. You will deliver solutions used by other teams and products, adopt a Product Engineer mindset, and build data-driven, customer-centric features within Jira AI, applying ML/AI and core software engineering skills to solve problems. Expect to address architecture challenges, define standards, contribute to code delivery through reviews, direct contribution, and fixing high-risk bugs, while leveraging data analysis and statistical methods for decision-making. You will partner across engineering teams on company-wide initiatives and mentor junior team members.

Atlassian offers flexible work options, and this remote role requires you to be located in India. They are hiring a Principal Machine Learning Scientist for the Central AI team, which builds the infrastructure, data pipelines, frameworks, and models to accelerate AI feature development across the company and is part of the Atlassian Intelligence program. Central AI aims to accelerate AI innovation, provide cohesive AI experiences, and establish a shared Atlassian AI infrastructure to prevent silos, including core capabilities like search, knowledge discovery, and conversation. The role sits within a broader engineering-driven, R&D-focused effort to move customers to the cloud and deliver value across Jira, Confluence, Trello, and Bitbucket as part of Atlassian’s long-term vision. You’ll drive the development and deployment of cutting-edge ML algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams, design architectures, conduct experiments and evaluations, and guide other ML engineers to embed AI into Atlassian products and services.

This is a remote position, with a requirement to be located in India to help teams collaborate effectively. Atlassian is hiring a Principal Machine Learning Scientist to join the Central AI team, which builds infrastructure, data pipelines, frameworks, models, and other capabilities to accelerate AI feature development across the company. The Central AI organization sits within Atlassian Intelligence and aims to accelerate AI innovation, provide cohesive AI experiences, and establish an Atlassian AI infrastructure that supports future needs, ensuring a unified foundation rather than silos. The future team emphasizes building a world-class, empowered engineering organization within a unified R&D effort, focusing on cloud adoption while delivering value across Jira, Confluence, Trello, and Bitbucket. In this role you will lead development and deployment of cutting-edge ML algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams, design architectures, run experiments and evaluations, mentor junior ML engineers, and drive AI's transformative impact across Atlassian's offerings.

The Atlassian Marketplace team builds the ecosystem that enables partners and millions of users to extend, customize, and derive value from Atlassian products, with Marketplace as central to customer success and Atlassian’s long-term strategy; they focus on AI to improve discovery, evaluation, and adoption of apps and to support a new wave of AI-powered apps from partners. The team is multi-disciplinary—designers, product managers, and engineers who value collaboration, craft, and experimentation—and as a Lead Product Designer you’ll shape how millions of customers extend workflows and how thousands of partners grow their businesses. Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally where there’s a legal entity; interviews and onboarding are conducted virtually as part of being a distributed-first company. In this role, you’ll lead end-to-end design for Marketplace initiatives, frame complex problems, mentor designers, scale design systems, align with ecosystem and growth priorities, advocate for customers and partners, use data and experimentation, and champion AI-driven design. Atlassian expects Lead designers to operate at high complexity, influence across disciplines, deliver craft of exceptional quality, coach the team, and define initiatives that are critical to product and business goals.

- The Atlassian Marketplace team builds the ecosystem that enables partners and millions of users to extend, customize, and get value from Atlassian products, and it sits at the center of customer success and Atlassian’s long-term strategy, with a focus on AI-enhanced discovery, evaluation, and adoption of apps and AI-powered solutions. - The team is a multi-disciplinary group of designers, product managers, and engineers who value collaboration, craft, and experimentation, and the Lead Product Designer will shape how millions of customers extend their workflows and how thousands of partners grow their businesses. - Atlassian offers flexible work arrangements, hires in any country with a legal entity, and conducts interviews and onboarding virtually as part of being a distributed-first company. - As a Lead Product Designer, you’ll lead end-to-end design for Marketplace initiatives—from strategy and discovery to execution—frame and simplify complex problems, mentor designers, evolve design systems, and partner across Atlassian to align Marketplace with ecosystem, platform, and growth priorities, while advocating for customers and partners and championing AI-driven design (including prototyping with tools like Replit). - Lead designers are expected to operate at high complexity and scale, influence leaders across disciplines, deliver exceptional, scalable design, coach the design team, and define initiatives that are strategic for Atlassian’s product and business goals.

The Cloud Support Engineer (EMEA) provides multi-channel support (chat and email) for Atlassian products, and is responsible for isolating, diagnosing, reproducing, and fixing technical issues promptly. The role requires a motivated self-starter and self-learner with strong customer service and technical problem-solving skills, who embraces challenges and can work EMEA hours plus weekend coverage as needed. Atlassian offers a dynamic, energetic, and collaborative environment guided by values such as Open Company, Play as a team, Build with heart & balance, Be the change you seek, and Don’t #@!% the customer, with flexible work location options. You will resolve customer configuration issues, respond to questions by email and chat, ensure processes and standards are followed, identify gaps, propose solutions, and drive collaborative discussions within the team. You will ensure customers have a positive experience with Atlassian Cloud products by understanding use cases, performing troubleshooting, devising workarounds for product bugs, and providing ad-hoc guidance on implementing Confluence Cloud or Atlassian Access to customers, internal teams, and partners.

The Cloud Support Engineer (EMEA) provides multi-channel support (chat and email) for Atlassian products and is responsible for isolating, diagnosing, reproducing, and fixing technical issues quickly. The ideal candidate is a motivated self-starter and self-learner with strong customer service and problem-solving skills, who can work EMEA hours and occasionally weekends. Atlassian offers a fun, casual, collaborative environment with values like Open Company, Play as a team, Build with heart & balance, Be the change you seek, and Don’t #@!% the customer, plus flexible work locations. Responsibilities include resolving customer configuration issues, responding to questions via email and chat, following standard processes, and identifying gaps and proposing solutions while driving collaborative discussions. The role involves ensuring positive experiences with Atlassian Cloud products, understanding customer use cases, performing troubleshooting, implementing workarounds for product bugs, and providing ad-hoc guidance to customers, internal teams, and partners on implementing Confluence Cloud or Atlassian Access.

Atlassian offers flexible, distributed work options (office, remote, or hybrid) with virtual interviews and onboarding, hiring across countries where they have a legal entity. Atlassian's products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work and are trusted by the Fortune 500 and companies like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, and driving revenue targets, while advocating for customers and feeding feedback to product and engineering. Collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers is essential to deploy Atlassian at scale, guided by Atlassian values. The role involves developing named account or territory plans, executing sales strategies, prospecting and qualifying leads, performing product demos, presenting contracts and pricing, providing forecasts, staying current on market trends, and occasional travel for client meetings and industry events.

Atlassian offers flexible work options—office, remote, or a mix—and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company aims to unleash every team’s potential with products like Jira Software, Confluence, and Jira Service Management, used by Fortune 500 firms and organizations such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-selling and expanding usage, fostering relationships, and achieving revenue targets while advocating for customers and feeding their feedback to product and engineering teams. This work is done in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, and is guided by Atlassian values to deploy and scale solutions. Key duties include developing named account or territory plans, implementing sales strategies for growth, prospecting and qualifying leads, presenting solutions and contracts, providing forecasts, staying informed on industry trends, and occasional travel for client meetings and events.

Zendesk QA (formerly Klaus) is hiring for a hybrid role in Estonia to build and improve customer feedback and quality assurance tools at scale for Zendesk’s platform used by over 170,000 businesses. The tech stack centers on TypeScript and Node.js with GraphQL and Kafka, and also touches Golang, Java, PostgreSQL/MySQL, REST/gRPC, plus Kubernetes, AWS, and GitHub Actions in a monorepo. You’ll focus on a full-stack Node.js survey-sending service, with opportunities to work on other parts of the QA app, while optimizing performance, implementing security/data protection, performing code reviews, and writing automated tests in 2-week sprints with a high degree of independence. Requirements include at least 2 years of full-stack Node.js experience (or equivalent), solid SQL/database knowledge, experience with cloud-native technologies (Kubernetes, Docker, AWS), and strong English communication for remote collaboration. Zendesk emphasizes a diverse, inclusive workplace, notes that AI screening may be used in hiring, offers accommodations for disabilities, and supports hybrid work with offices worldwide.

The Renewal Manager in Krakow will partner with Customer Success and Sales to help Zendesk customers align their subscriptions with current and future needs, maximize value, and reduce churn. Key responsibilities include leading renewal negotiations to minimize discounts and extend terms, qualifying expansion opportunities, identifying high-risk customers, building save plans with CS and Sales, providing feedback on customer requirements, managing the renewal process and Salesforce opportunities, and mentoring Associate Renewal Representatives to maintain an 87% GRR renewal rate and hit quarterly/annual goals. Qualifications require 3+ years of experience renewing and managing customer accounts, fluent English, with French or German preferred, excellent communication skills, and experience negotiating SaaS contracts/pricing and working with Salesforce. The role is hybrid, requiring in-person attendance at a Krakow office part of the week with the specific schedule determined by the hiring manager. The Poland base salary range is zł114,000 to zł170,000 per year, with potential bonuses and benefits; Zendesk also emphasizes equal opportunity employment, diversity and inclusion, and accommodations for applicants with disabilities.

Zendesk is hiring a Corporate Account Executive to grow its corporate SaaS customer base and deepen relationships by aligning solutions to customers’ goals. The role focuses on top-line revenue growth through acquiring new customers, expanding existing accounts, cross-selling, and leading competitive sales cycles with value-based selling. You will build and manage a robust Salesforce pipeline, provide regular forecasts, and collaborate cross-functionally to refine sales strategies and hit KPIs. Qualifications include a BA/BS or equivalent, 2+ years in B2B SaaS sales or solution engineering with a proven track record of meeting or exceeding targets, strong prospecting and negotiation skills, and familiarity with Salesforce, Outreach, and Clari. The position is hybrid with part in-office work, Zendesk emphasizes inclusion and fairness, AI may screen applications per policy, and accommodations are available for applicants as needed.

Zendesk is hiring a Senior Account Executive who is German-speaking to drive revenue in the EMEA region, handling inbound and outbound SaaS sales for mid-market and Fortune 500 clients. The role involves quickly learning the Zendesk platform, addressing small business needs, handling high volumes of inquiries, owning a territory, and delivering high-impact product demos. Requirements include proficiency in German and English, at least 2 years of sales experience (preferably in SaaS), strong communication skills, the ability to manage many opportunities, and a startup/entrepreneurial mindset focused on customer success. The job offers a hybrid/remote model, a 2-week sales bootcamp, ongoing coaching, career development, and benefits like health insurance and PTO. Zendesk commits to diversity and fairness, may use AI screening, and provides accommodations for disabilities as part of being an equal opportunity employer.

Zendesk is seeking an experienced Staff Software Engineer to lead initiatives around Zuora Billing, Mediation, and RevPro within the Quote to Revenue team, partnering with stakeholders to architect and implement enhanced billing solutions for advanced go-to-market and AI offerings. The role involves leading requirements gathering for billing transformations (e.g., Orders Actions, OTR, Metering, Native Ramps, Advanced Consumption Billing), designing scalable revenue recognition solutions, coordinating with cross-functional teams, ensuring compliance with ASC 606/IFRS 15, and overseeing testing and rollout of new features. Candidates should have 8+ years in SaaS billing and revenue operations, deep Zuora expertise, a track record of complex billing transformations, knowledge of the SaaS lifecycle and integrations with systems like Salesforce and Netsuite, and strong analytical and communication skills with Agile experience. The position offers a US base salary of $164,000–$246,000 with potential bonuses and benefits, with compensation determined by capabilities, experience, and location, and the posted figure reflects base pay only. Zendesk emphasizes diversity and inclusion, supports a hybrid/work-from-office model, notes that AI screening may be used in applications, and provides accommodations for applicants with disabilities.

This role is a meticulous program management position within Zendesk’s AWS technology alliances team, responsible for managing APN funding and Marketplace programs to support Zendesk’s partnership with AWS, reporting to the Sr. Director and collaborating with Marketing, Sales, Professional Services, Legal, Product, and other teams. Responsibilities include analyzing workflows to create scalable processes for AWS programs (including Proof of Concept and Migration Acceleration Program funding) for Contact Center opportunities, owning APN funding submission tracking, monitoring KPIs, supporting AWS Marketplace private offers, implementing best practices, and integrating new AWS initiatives into existing systems. Basic qualifications include 5–7 years of program management experience with process improvements and automation, knowledge of the APN and its funding programs, experience with the AWS Partner Funding Portal, experience at a global tech company, ability to juggle competing priorities, strong organizational skills, a fail-fast, iterative mindset, and professionalism handling confidential financial information. Preferred qualifications include experience supporting AWS Marketplace processes and private offers. The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid work arrangement, and Zendesk emphasizes diversity, equal opportunity, and accommodations, noting that AI screening may be used in the hiring process.

The job is for a technical Business Systems Analyst to mature Zendesk's Identity and Access Management program, partnering with IAM engineers to implement security best practices and move toward automated least-privilege access using ABAC and RBAC in Okta. Core responsibilities include designing an access model with birthright bundles, identifying reliable user attributes for ABAC-based provisioning, and translating complex business requirements into scalable Okta policies. Okta-specific duties involve directory hygiene governance, promoting dynamic groups over static assignments, and standardizing naming conventions for groups and applications. Operational focus covers scaling SaaS app onboarding via SAML/OIDC, improving Joiner/Mover/Leaver processes, and producing clear documentation while tracing data flows to troubleshoot access issues. Qualifications include proven IAM/BSA experience, Okta expertise, RBAC/ABAC understanding, and strong communication/analytic skills; the role requires being located in or planning to work from Mexico City or Mexico State with a hybrid work setup, and Zendesk emphasizes diversity, inclusion, and reasonable accommodations.

Zendesk is seeking a Senior Analyst for Enterprise Architecture to govern the application landscape, drive rationalization and consolidation, and help the company achieve its strategic goals as an individual contributor working with business, engineering, and IT teams. You will set standards, evaluate technologies, determine whether issues are process or system related, and lead the Enterprise Architecture Review Board to make evidence-based recommendations on new solutions. Responsibilities include analyzing and designing enterprise-wide technology solutions, creating capability models and current/future state diagrams, building cross-functional relationships, managing software requests, and developing dashboards to track applications and costs. Requirements are a bachelor’s or master’s degree in a relevant field, 4+ years in IT architecture or technology deployment (including 2+ years with EA tools/frameworks), and familiarity with EA concepts; preferred skills include the ability to explain complex concepts to technical and non-technical audiences, experience building EA artifacts, executive interaction, change leadership, and Lean-Agile familiarity. The role requires being physically located in Mexico (CDMX or Estado de Mexico) with a hybrid work arrangement, and Zendesk emphasizes diversity, inclusion, AI screening where applicable, and accommodations as needed.

Zendesk is hiring a Problem Manager – ITSM in Pune, India (hybrid) within Employee Services Technology & Operations, focused on root-cause analysis, pattern detection, and proactive fixes to reduce recurring incidents and improve the employee experience. The role covers the end-to-end lifecycle of problem management across Zendesk’s internal IT services, including identifying and eliminating root causes, ensuring long-term stability of applications and platforms, and driving continuous improvement with Service Desk, Business, and Platform teams. Key duties include owning the problem management process, performing RCA for major incidents, facilitating post-incident reviews, partnering with Observability and Monitoring, coordinating with Change Management, and developing KPIs/dashboards to measure metrics like MTBI and recurrence. Required qualifications include 5+ years in ITSM/Service Operations or IT Infrastructure, strong ITIL knowledge, experience with RCA methodologies, familiarity with CMDB/tools, exposure to Observability/Incident Management, plus SQL/data analysis skills and SaaS/cloud experience (AWS/GCP), along with strong stakeholder management and cross-functional collaboration. Nice-to-have credentials include ITIL 4 Practice Manager or Service Strategy cert, automation scripting, Agile/DevOps/SRE knowledge, and prior SaaS or customer-support experience; the role is hybrid with core IST hours, an on-call rotation, and location restrictions to Karnataka or Maharashtra as per the requisition.

Zendesk in India is hiring an Observability & Monitoring Engineer to design, instrument, and operate the telemetry backbone for internal platforms, aiming to improve reliability and the employee experience. The role covers designing the observability stack (metrics, logs, traces, synthetics, RUM), establishing golden signals and SLI/SLOs, building dashboards and dependency maps, and partnering with Incident/Problem/Change teams to speed triage and drive durable RCAs. You will engineer signal over noise with alerting-as-code, automate baselining and anomaly detection, integrate observability with CI/CD, feature flags, CMDB, and collaboration tools, and coach teams on instrumentation and SLO thinking while leading telemetry hygiene and cost optimization. Requirements include 4–8 years in Observability/SRE/Monitoring, hands-on experience with telemetry tools, strong tracing/metrics knowledge, Python, AWS, ITSM fluency, and data mindset (SQL/log queries), plus a solid set of soft skills; nice-to-have items include service maps, synthetic/RUM design, APM tuning, CMDB integrations, and relevant certifications. The role is hybrid and based in India but restricted to Karnataka or Maharashtra, requiring in-office presence part of the week and a follow-the-sun on-call rotation, with Zendesk highlighting its commitment to diversity, AI-based screening policies, and accommodations upon request.

Figma is growing its team of creatives and builders to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The company is hiring a Strategic Program Manager to be a key member of the Product Support leadership, serving as the strategic right hand to the VP and leadership team to shape annual planning, drive cross-functional alignment, and build the planning and prioritization infrastructure for velocity and clarity. Responsibilities include researching and evaluating ideas, developing business cases, leading the annual planning program and prioritization framework, crafting executive narratives, aligning yearly goals, coordinating with Operations and Strategy on risks and resourcing, translating priorities into milestones and OKRs, and shaping communications across the organization. Requirements include 6+ years in strategic program management or similar roles in SaaS, comfort navigating ambiguity and operating autonomously at the leadership level, a systems mindset, strong analytical and quantitative skills, curiosity with a learning bias, and exceptional communication and change-management abilities; Figma also encourages applicants even if their experience doesn’t perfectly match the listed points. This is a full-time role with US-based remote or hub options; compensation includes a base salary range of $122k–$260k for SF/NY hubs, equity and a comprehensive benefits package, pay localization for remote roles, equal opportunity and accessibility accommodations, and candidates are asked to keep cameras on during video interviews with in-person onboarding.

Figma is seeking a Strategic Program Manager to join the Product Support leadership team, reporting to the VP and shaping the next chapter through annual planning and cross-functional alignment. The role includes evaluating ideas, developing business cases, leading the annual planning process, crafting executive narratives, aligning teams on goals, and coordinating budgets, headcount, and change management. Ideal candidates have 6+ years in strategic program management or SaaS environments, thrive in ambiguity, possess strong analytical and communication skills, and can influence senior leaders. It’s a full-time role available from US hubs or remote in the United States, with a salary range for SF/NY hubs and location-based pay for remote roles, plus equity and a broad benefits package. Figma emphasizes its commitment to diversity, offers accommodations for applicants with disabilities, and requires cameras on during video interviews with in-person onboarding if hired.

Figma is growing its team to make design accessible, with a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere in the world. The Senior Revenue Transformation Manager will lead cross-functional initiatives to transform how revenue is generated, measured, and scaled, aligning pricing and packaging, quote-to-cash processes, systems, and data into a repeatable growth model and serving as the key link between Revenue Operations and other teams. The role owns the revenue tech stack and cross-functional programs that shorten quote-to-cash cycles, reduce manual work, strengthen controls, and unlock new revenue streams at scale, and it is a full-time position available from US hubs or remotely in the United States. Responsibilities include defining and delivering a multi-quarter Q2C roadmap, translating RevOps needs into scalable processes, leading systems design and change management, strengthening SOX controls, supporting M&A and new revenue models, and driving continuous improvement through data-driven insights and dashboards. Requirements include 10+ years in Revenue Operations, Revenue Accounting, Finance Transformation, or related roles with deep SaaS order-to-cash knowledge (ASC 606), hands-on experience with Salesforce and a major billing/ERP platform, cross-functional transformation leadership, plus compensation details (base range for SF/NY hub is $136,000–$260,000) and information on remote pay localization, equity and benefits, diversity and accommodations commitments, and the expectation to keep cameras on during video interviews and attend in-person onboarding.

Figma is growing its team to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration—even with AI-assisted iteration. The Senior Revenue Transformation Manager will lead cross-functional initiatives to transform how revenue is generated, measured, and scaled, linking pricing, packaging, quote-to-cash processes, systems, and data into a repeatable growth model and serving as the main connector between Revenue Operations and other teams. You will own the complex revenue tech stack, drive the Q2C roadmap, translate RevOps needs into scalable processes, lead system design and change management, strengthen controls and SOX compliance, and support M&A and new revenue streams with automated invoicing and revenue recognition guided by data-driven insights. Requirements include 10+ years in Revenue Ops, Revenue Accounting, Finance Transformation, Q2C, or revenue systems, deep SaaS O2C knowledge including ASC 606, hands-on experience with Salesforce and a major billing/ERP (e.g., Stripe Billing, Zuora, NetSuite, Workday), and a proven track record of cross-functional transformation projects. The role can be remote in the US or based in one of Figma’s US hubs (SF/NY), with a base salary range of $136,000–$260,000 (localization for remote roles), equity and comprehensive benefits, and an emphasis on equal opportunity and accommodation, along with a requirement to keep cameras on during video interviews and in-person onboarding.

Figma is hiring a Head of Education to own and scale its global education strategy across K–12, higher ed, and bootcamps, with international expansion and classroom-first product experiences, and the role can be based in a US hub or remotely in the United States. Responsibilities include building and leading the EDU team, defining global playbooks, partnering with Product, Engineering, and Design to address educators’ needs, forging institutional partnerships, ensuring privacy and regulatory compliance, measuring adoption and impact, and representing Figma at conferences and internal leadership moments. Required qualifications include 7+ years in go-to-market strategy, education sales or marketing, international expansion, partnerships, or program management; strong remote leadership across time zones; a data-driven mindset; a track record of taking programs or products from 0→1; deep education-sector knowledge and stakeholder management across government and schools. Nice-to-haves include experience at a high-growth tech company, community-building or education marketing, familiarity with compliance in international markets, and proficiency in additional languages, with an encouragement to apply even if not a perfect match. Compensation includes a base salary range of $180,000–$288,000 for SF/NY hubs (remote roles are localized to 80–100% of range), equity and a wide benefits package, Figma’s equal-opportunity commitment with accommodations available, and interview/onboarding logistics such as cameras-on during video interviews and in-person onboarding.

Figma is growing its team and seeking a strategic Head of Education to scale its global education strategy across K–12, higher education, and bootcamps, shaping products and experiences from classroom use to international expansion. In this full-time role, you’ll build and lead the EDU team, define global strategy and playbooks, drive international expansion with regional programs, and partner with Product, Engineering, and Design to deliver classroom-optimized features that meet educators’ needs. You’ll ensure trust and compliance with legal in each market, forge institutional partnerships with ministries of education, universities, and ecosystem partners, and measure adoption and impact while representing Figma at conferences and internal leadership moments. Requirements include 7+ years in go-to-market strategy, education sales/marketing, international expansion, partnerships, consulting, or program management, strong remote-team leadership, a data-driven mindset, a 0→1 track record, deep education-sector knowledge, and stakeholder management; plus a bonus for experience at high-growth tech companies, community building, and language skills. Compensation details include an annual base salary range for SF/NY hubs of $180,000–$288,000 plus equity and benefits, with remote roles localized to 80–100% of the range, and the company’s commitment to diversity, accommodations, camera-on interviews, and in-person onboarding.

Figma is expanding its team to make design accessible and enable real-time collaboration, prototyping, and AI-driven iteration across teams worldwide. The Compliance Manager will lead third-party vendor security assessments, manage vendor risk, collaborate with internal teams, and coordinate responses to customer security questionnaires and audits to build trust and support sales. Key duties include conducting assessments, embedding risk controls in vendor agreements, developing reporting metrics, preparing security documentation, managing audits, and creating scalable security assurance content. Requirements include knowledge of security frameworks (ISO 27001, NIST, SOC 2), strong communication and project management skills, and experience with customer audits, with desirable extras like audit tools or certifications; roles can be based in SF, Seattle, or NY or remote with localized pay, and the base salary range for SF/NY is $149,000–$288,000. Figma emphasizes diversity, equal opportunity, and disability accommodations; candidates must attend in-person onboarding and keep cameras on during interviews, and data will be processed per the Candidate Privacy Notice.

Figma is expanding its team and seeks a Compliance Manager to lead third-party vendor reviews and customer trust initiatives, with responsibilities split between vendor assessments and communicating security posture to internal stakeholders, based in SF, Seattle, or NY hub. Key duties include conducting and maintaining vendor security assessments, embedding risk controls in vendor agreements, coordinating responses to customer security questionnaires and audits, and creating scalable security assurance content. Desired qualifications include strong understanding of security frameworks (ISO 27001, NIST, SOC 2), excellent communication, experience with audits and questionnaires, and solid organizational skills; certifications like CISA, CRISC, CISSP are a plus. Compensation details indicate an annual base salary range of $149k-$288k for SF/NY, with remote roles localized by location, plus equity and comprehensive benefits; Figma maintains pay transparency and equal opportunity employment. The posting emphasizes Figma's culture of growth, commitment to diversity and accommodations for disabilities, and notes interview requirements (cameras on during video interviews, in-person onboarding) and the Candidate Privacy Notice.

Tempo serves 30,000+ customers including a third of Fortune 500 companies, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and is the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company aims to help everyone work better and operates as a remote-first tech company with a heart, continually innovating its products to improve enterprise productivity. The role is for an experienced QA engineer on Structure for Jira, an agile team that prioritizes working software over extensive documentation and faces challenges like cross-browser compatibility, Jira/Confluence integration, and shipping quality at speed. Responsibilities include planning testing activities, participating in iteration and release planning, conducting requirements, performance, compatibility, and system-level testing, performing exploratory and scripted testing, triaging issues, and communicating with product managers, designers, developers, other QA engineers, and technical writers; candidates should have at least 2 years of manual testing experience, web application testing, knowledge of GET vs POST, basic XSS, and Jira/Confluence experience, with ISTQB, Jira administration, agile experience, mind maps, performance testing, or security testing as advantages. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings plan), training and travel reimbursements, social activities, growth opportunities, and a commitment to equal opportunity and an inclusive culture.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is hiring an experienced QA engineer for Structure for Jira, operating as an agile team that prioritizes working software over documentation and faces challenges like extensive compatibility testing and balancing speed with quality. The role involves planning testing activities, conducting requirements, performance, compatibility, and integration testing, performing exploratory and scripted tests, triaging issues, and coordinating with product managers, designers, developers, and writers. Qualifications include at least 2 years in testing, manual functional/regression/exploratory testing, web app testing, knowledge of the software development lifecycle, and understanding GET vs POST and basic XSS; benefits include remote-first work, unlimited vacation, strong benefits, growth opportunities, and an inclusive, equal-opportunity culture.

Tempo Software serves 30,000+ customers, including a third of Fortune 500, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company seeks to empower workers and operates as a remote-first, globally minded tech company that values innovation, collaboration, and making work smarter. The posted role is for an experienced SRE in Tempo’s European team, responsible for designing and maintaining infrastructure on AWS with Kubernetes, CI/CD, monitoring, on-call support, and ensuring security and compliance. Requirements include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, AWS, and strong monitoring, with desirable extras like Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin app support, and Atlassian ecosystem experience; the company also highlights benefits, equal opportunity employment, and English resume submission.

Tempo serves 30,000+ customers—including a third of Fortune 500—offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and originated in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help everyone work better and strives to be a tech company with a heart, inviting you to join as it continues to innovate and expand. The SRE role sits in the European SRE team within the global SRE organization, focusing on designing, building, and maintaining stable, scalable, cost-efficient infrastructure for multiple Tempo products, including CI/CD, AWS deployments, Kubernetes, automation, monitoring, and on-call support. Requirements include 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, cloud deployment (AWS or similar), software design patterns, and proficiency in at least one programming language, with preferred skills in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem familiarity. Perks include remote-first work, comprehensive benefits, training reimbursement and other incentives, opportunities for growth, an inclusive culture, optional in-person meetups and travel to international offices, and a focus on impact, collaboration, and continuous learning.

Tempo serves over 30,000 customers (including a third of Fortune 500 companies) with a suite of integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools designed to help teams work better from vision to value. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted Atlassian ecosystem partner, pursuing ongoing innovation with award-winning products. The SRE role involves designing, implementing, and maintaining infrastructure on AWS, building CI/CD pipelines, deploying at enterprise scale with Kubernetes and Docker, automating build, release, and monitoring, and participating in on-call rotations, within Tempo's European SRE team and the broader Global SRE organization. Candidates should have 6+ years of experience with strong Kubernetes, Docker, Git, Linux, Bash, and Terraform skills, cloud deployment experience (AWS), solid monitoring expertise, and programming ability, with pluses for Helm, FluxCD, Datadog, and Atlassian ecosystem work. Tempo emphasizes impact, innovation, collaboration, and growth in a remote-first culture with comprehensive benefits and an equal-opportunity workplace, inviting English-language applications.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007, Tempo has evolved from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help everyone work better. The SRE role sits in the European SRE team, part of the Global SRE group, focused on building stable, scalable, cost-efficient infrastructure and supporting CI/CD on AWS with Kubernetes, automation, monitoring, and on-call duties. Requirements include 6+ years of experience and strong skills in Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, AWS, software design patterns, and programming, plus collaboration and quick learning, with desirable experience in Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem. Perks include remote-first work, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and an equal opportunity employer; resume should be submitted in English to join Tempo and help shape enterprise productivity software.

Tempo Software serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007, Tempo has evolved from a time-tracking tool into the #1 time management add-on for Jira, expanding within the Atlassian ecosystem. They are hiring an SRE to join the European SRE team and the larger Global SRE team to build stable, scalable, cost-efficient infrastructure for Tempo products. Responsibilities include designing and maintaining infrastructure on AWS with Kubernetes, CI/CD pipelines, automation, monitoring, on-call support, and ensuring security and compliance. Requirements include 6+ years of relevant experience, strong Kubernetes/Docker/Linux/Terraform skills, cloud deployment expertise (AWS or similar), programming ability, and preferred experience with Helm, FluxCD, Datadog, and Atlassian ecosystem, along with a remote-first environment and inclusive culture.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it started in 2007 as a time-tracking tool and has become the #1 time management add-on for Jira within the Atlassian ecosystem. The company aims to help everyone work better and is a tech company with a heart, continually innovating its products and expanding solutions to help the world work smarter. The SRE role is within the European SRE team, part of the global SRE function, building infrastructure to support engineering with responsibilities including design/maintenance of infrastructure, CI/CD pipelines, AWS deployments, Kubernetes, automation, monitoring, on-call support, and security/compliance. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, and Terraform skills, Prometheus monitoring, cloud deployment with AWS or other providers, knowledge of software design patterns, proficiency in at least one programming language, and excellent communication, with nice-to-have items such as Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin experience, and Atlassian ecosystem development. Tempo offers a remote-first environment, comprehensive benefits, training and travel perks, diverse teams, opportunities for impact and growth, and a commitment to equal opportunity and inclusive culture, with resumes encouraged in English.

Tempo serves 30,000+ customers, including about a third of the Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools, and it began in 2007 as a time-tracking project, now becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company aims to help everyone work better and continues to innovate its products to help the world work smarter, not harder. The SRE role involves designing, implementing, and maintaining infrastructure; building CI/CD pipelines; deploying on AWS with Kubernetes; automating build, release, and monitoring; and ensuring security, compliance, high availability, and observability, with on-call rotation as part of the European SRE team and the larger Global SRE team. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform skills, cloud deployment experience (AWS or similar), Prometheus monitoring, software design patterns, and proficiency in at least one programming language, plus excellent communication and collaboration; nice-to-haves include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin experience, and Atlassian ecosystem familiarity. Tempo offers a remote-first environment, great benefits, professional development opportunities, a diverse and collaborative culture, and an inclusive equal-opportunity workplace, with instructions to submit an English resume.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Founded in 2007, Tempo grew from a time-tracking tool to the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to help everyone work better. As an SRE in the European team (part of the Global SRE team), you will design, implement, and maintain infrastructure, CI/CD pipelines, deploy on AWS, work with Kubernetes, automate build, release, and monitoring processes, and participate in on-call rotations while ensuring security and compliance. Candidates should have 6+ years of experience with Kubernetes, Docker, Git, Linux, Bash, Terraform; solid cloud deployment experience (AWS or similar), proficiency with Prometheus and monitoring, software design patterns, and at least one programming language, plus being a great team player eager to learn; bonus points for Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin apps, and Atlassian ecosystem experience. Tempo offers a remote-first environment with benefits such as health/dental/vision, savings plans, training reimbursement, travel opportunities, diverse teams, and equal opportunity employment; resumes should be in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help modern teams deliver value. The company began in 2007 as a time-tracking tool and has grown into the leading time management add-on for Jira within the Atlassian ecosystem, committed to helping everyone work better while maintaining a tech company with heart. The role is Senior Backend Developer for Structure for Jira Cloud, collaborating with product managers, designers, developers, QA, and writers to build one of Tempo’s flagship products. Responsibilities include writing efficient, testable code in Kotlin/Java, creating unit and integration tests, performing code reviews, solving user-centric engineering problems, and helping maintain Atlassian plugins used by thousands of users worldwide. Requirements include 4+ years of server-side Java/Kotlin experience (at least 1 year Kotlin), a CS degree, API design skills, experience with scalable distributed systems and technologies like Kubernetes, Cassandra, Kafka, Akka, strong Java concurrency knowledge, and excellent remote communication in English, with benefits such as remote-first work, unlimited vacation, growth opportunities, and an equal-opportunity workplace.

At Appfire, you can choose where you work, enjoy flexible time off, and pursue growth through online learning, leadership programs, and internal mobility in a remote-first culture. The Engineering Manager role leads software engineers across Acceleration or Core streams for products like BigPicture Enterprise, 7pace Timetracker, and JMWE, shaping the technical roadmap and translating engineering work into business outcomes with cross-functional collaboration. Required experience includes 7+ years in software development with 3+ in a management role, strong cloud architecture knowledge, high-availability and observability practices, and proven stakeholder management. Benefits include equity, Appfire University, CSR volunteering days, remote work flexibility, 25 days of vacation, and a new office building (GORA). Appfire is a 850+ employee, remote-first company across 28 countries, with awards, ISO 27001/27017 and SOC 2 certifications, and a broad customer base including Fortune 500, all while upholding equal employment opportunity.

Appfire is a remote-first company that supports choosing where and how you work, emphasizes work-life balance, and offers learning platforms and internal mobility to grow on your terms. The Engineering Manager will lead engineers in the Acceleration or Core streams, owning technical roadmaps for products like BigPicture Enterprise and JMWE, and will drive alignment between engineering, product, design, and other stakeholders. Requirements include 7+ years in software with 3+ in leadership, strong cloud architecture literacy (GCP/AWS/Azure), high availability and observability expertise, and a proven ability to translate engineering work into measurable business outcomes. Benefits include equity, home office allowance, various stipends, Appfire University, 26 days of PTO plus Wellness Days, private healthcare, life insurance, volunteering days, and an indefinite contract from day one. Appfire has 850+ employees across 28 countries, CSR through Appfire Town and Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), and a growing ecosystem of partners and high-profile customers.

Appfire is a remote-first company with 850+ employees across 28 countries that lets you choose where you work and balances life with flexible time off and internal mobility, supported by decades of collective wisdom on remote work. They are seeking an Engineering Manager to lead engineers in the Acceleration or Core streams for products like BigPicture Enterprise, 7pace Timetracker for Jira, Advanced Tables for Confluence, and JMWE, aligning engineering work with business outcomes and cross-functional collaboration. The role requires setting a long-term technical vision, guiding system design for scalability and reliability, driving delivery improvements, and developing the team through coaching and scalable processes. Requirements include 7+ years in software development with 3+ years in management, strong cloud architecture knowledge (GCP/AWS/Azure), experience with high availability and observability (SLOs, MTTR), and excellent cross-functional communication. Appfire offers equity, a 50€ monthly work-from-home allowance, learning platform access, 25 days of paid leave with reduced summer hours, private healthcare, and volunteering days, and the company is globally recognized with CSR initiatives, ISO/SOC certifications, and a broad roster of notable customers and partners.

Lucid Software is a leader in visual collaboration and operates as a hybrid workplace, with awards including Forbes Cloud 100 and Fortune Best Workplace in Technology. The company emphasizes core values like teamwork over ego, innovation, empowerment, initiative, ownership, and passion and excellence, and it is committed to diversity and inclusion. They’re hiring a rockstar Product Manager for their suite of collaboration tools, joining a team of PMs, UX designers, engineers, and QA to help teams collaborate, generate ideas, and make actionable business decisions. Responsibilities include working with cross-functional teams, understanding customers, delivering key business metrics, owning features from ideation to iteration, conducting research, ensuring an excellent UX, guiding development, and prioritizing work across multiple projects. Requirements include a bachelor’s degree and 2-4 years of software product management, strong metrics focus, and the ability to communicate with diverse stakeholders, with preferred qualifications like strong design polish, SaaS/document-centric experience, rapid prototyping, and AB testing.

Lucid Software is a leader in visual collaboration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology. The company operates as a hybrid workplace and emphasizes core values like teamwork over ego, innovation, individual empowerment, initiative, ownership, and a commitment to diversity and inclusion. They are seeking a rockstar Product Manager to focus on their suite of collaboration tools that help teams generate ideas and make actionable decisions, joining a cross-disciplinary team of PMs, UX designers, engineers, and QA specialists. Responsibilities include collaborating with UX, engineering, marketing, and sales; mastering customer motivations; owning features through ideation to release and iteration; conducting qualitative and quantitative research; ensuring excellent UX; guiding development; and using metrics to optimize usage and KPI outcomes. Requirements include a bachelor’s degree, 2-4 years of B2B SaaS product management experience, ability to validate hypotheses quickly, strong communication across roles, and a preference for polish/design sense, document-centric SaaS experience, rapid prototyping/AB testing, and SaaS admin familiarity (LinkedIn tag #LI-DA1).

The role involves designing, building, and maintaining features for the Admin Center and AI-powered Admin Copilot, delivering frontend work with JavaScript/TypeScript/React while contributing to backend services, integrating LLM-based features to automate admin tasks, and owning components end-to-end from design to deployment and monitoring. Must-have qualifications include 6–8 years of full-stack or frontend-focused experience, strong JS/TS/React skills, backend experience in Java or similar OO languages, exposure to AI/ML/LLM features in production, and the ability to design scalable, user-centric solutions with strong problem-solving and collaboration skills. Nice-to-have skills include experience with cloud platforms (Azure/AWS/GCP), familiarity with prompt engineering, vector databases, or AI agent orchestration, plus awareness of accessibility, performance, and security, and experience with internal platforms or extensibility frameworks. The role requires candidates to be physically located in Karnataka or Maharashtra, with a hybrid work arrangement that includes part-time onsite presence as determined by the hiring manager. Zendesk emphasizes a calm, inclusive customer experience, notes that AI may be used to screen applications, and supports equal opportunity employment with commitments to diversity and accommodations for disabilities; candidates can contact the company for reasonable accommodations.

Zendesk is seeking an AI Specialist, Customer Success, to help customers realize value from Zendesk’s AI agents and to work with executives, admins, and product teams to maximize ROI from AI solutions. The role’s overarching objectives are to accelerate value realization, maximize outcomes and drive innovation, and serve as a strategic trusted advisor for AI-powered transformation. Responsibilities include owning the customer journey for the AI portfolio, acting as the technical authority, guiding solution design, driving AI adoption across the CX journey, analyzing performance data to identify risks and opportunities, and pursuing commercial expansion and renewals. Qualifications require 5+ years in customer success or related roles, enterprise tech/SaaS GTM experience, a bachelor’s degree, experience deploying AI/SaaS in customer-facing roles, the ability to explain AI concepts to technical and executive audiences, strong relationship and program management skills, proficiency with CS tools, cross-functional influence, and English fluency (Mandarin is a plus). The position is hybrid, with part of the workweek on-site and the rest remote, and Zendesk emphasizes equal opportunity, diversity and inclusion, and accommodations for applicants and employees.

Zendesk is seeking a Senior ML Engineer to strengthen its retrieval-augmented generation (RAG) platform used across customer-service channels for 125,000+ brands, helping end-users quickly find answers in knowledge bases. You will deliver AI-powered features using cutting-edge LLMs, collaborate with Product, ML Scientists, and other engineers, mentor juniors, ensure service stability, and contribute to technical design and clean code, while addressing scaling, new use cases, speed/cost optimization, and multi-context reasoning. Requirements include 4+ years building Python ML systems, solid server-side architecture knowledge, cloud deployment experience (AWS/GCP/Azure), the ability to build scalable software, strong communication, and a collaborative, self-managed agile mindset; preferred include experience with LLMs at scale, RAG design, AWS, and data-driven experimentation. The tech stack features Python (and some Ruby), AWS, data stores like RDS MySQL, Redis, S3, Elasticsearch, Kafka, and Athena, with Kubernetes and Docker, Kafka for streaming, and monitoring via Datadog and Sentry. Zendesk offers an inclusive, hybrid work culture with ownership of features at scale, growth opportunities, flexible hours, development funds, and remote-friendly options, along with a commitment to diversity and candidate privacy and an acknowledgment that AI screening may be used in hiring.

Zendesk is seeking to improve the customer experience with a globally distributed engineering team, including roles in India and Australia, and this position sits with the data store platform group. The team builds essential datastore provisioning tooling for AWS so that hundreds of teams can securely and reliably manage petabytes of data with simple, developer-friendly APIs. Daily responsibilities include collaborating on product-focused solutions, following rigorous development practices (design, pair programming, code reviews, testing, CI), building software used by other developers, and automating infrastructure with Kubernetes using the Custom Resource Operator pattern in Golang. Ideal candidates have proficiency in Golang, Kubernetes, and AWS, plus at least 15+ years of hands-on coding experience, a drive to write clean, maintainable code, experience with unit testing/TDD, strong collaboration and communication skills, and the ability to work well under uncertainty. The role requires being located in Karnataka or Maharashtra, India, with a hybrid schedule that combines onsite office time and remote work, and Zendesk emphasizes equal opportunity and diverse, inclusive hiring while noting the use of AI in screening and accessibility accommodations if needed.

Zendesk seeks a RevOps-focused professional to optimize CPQ and Zuora with emphasis on usage-based pricing, collaborating with RevOps, IT, Growth & Monetization, Sales, and Product, and integrating AI to improve decision-making and operational efficiency. The role entails end-to-end project ownership, change management, design/review of system updates, and supporting collections and system integrations to drive efficiency and accuracy in financial operations, plus participation in product launch prep and testing. You will design and coordinate training programs for the RevOps team, leverage AI and automation to enhance training, develop KPIs to measure training and pricing initiatives, and document workflows for quoting, billing, and provisioning. Qualifications include a bachelor’s in a relevant field, 3+ years of experience in finance support/sales ops/training/instructional design, proficiency with G-Suite and Zoom (Salesforce/Zuora familiarity a plus), and strong written/verbal communication and analytical skills, with experience working with remote/global teams. The Poland base salary range is PLN 109,000 to PLN 163,000, with actual compensation based on experience and capabilities and may include bonuses or incentives; the role is hybrid with some in-office requirements, Zendesk is an equal opportunity employer that supports diversity and accommodations, and AI may be used to screen applications per company guidelines and applicable law.

Zendesk is seeking an Employee Service Sales Specialist to grow its Employee Service customer base in SaaS by building relationships with key decision makers and expanding partnerships with new and existing customers. The role involves positioning Employee Service use cases, supporting the full sales cycle from discovery to deal closure, delivering ROI analyses, and collaborating with product to tailor solutions based on customer feedback. Qualifications include a BA/BS or equivalent, at least 10 years in HR/IT service and operations management, at least 3 years in Employee Service sales with a proven quota track record, and the ability to navigate complex, multi-month sales cycles. The position offers a hybrid work arrangement with some in-office presence and travel, with specifics determined by the hiring manager. Zendesk emphasizes its mission to power exceptional service, commitment to diversity and inclusion, and equal opportunity employment, and notes that AI screening may be used with accommodations available for applicants with disabilities.

The Renewals Specialist supports the Renewals team to ensure smooth, timely, and customer-centric SaaS contract renewals through administrative tasks and cross-functional coordination. Responsibilities include tracking renewal dates in CRM (e.g., Salesforce), sending renewal reminders, assisting with quotes and contract documentation, coordinating with Sales, Customer Success, and Legal, maintaining renewal pipeline status, responding to renewal inquiries via a ticketing system, and helping with customer check-ins and feedback gathering. Core competencies include foundational product and renewal policy knowledge, relationship management, effective communication and conflict resolution, basic analytical skills for forecasting, and negotiation. Qualifications include a bachelor’s degree or relevant internship/entry-level experience, strong attention to detail and organization, CRM familiarity, a customer-first mindset with eagerness to learn, and excellent written and verbal communication. The role is based in Mexico (Mexico City or Estado de Mexico) with a hybrid arrangement requiring in-office attendance part of the week, while offering remote flexibility, reflecting Zendesk’s culture of inclusion and flexibility, and with AI screening and accommodations available as needed.

Zendesk is seeking an upbeat Inbound Sales Development Representative to follow up, cold call, prospect, and qualify leads, building a pipeline for Account Executives in a fast-paced SaaS environment. Key responsibilities include making a strong first impression, handling inbound inquiries via Zendesk, phone, and email, organizing leads in Salesforce, fostering a fun, energetic team culture, and meeting monthly quotas for qualified opportunities. Required qualifications include the ability to understand customer needs and map them to Zendesk solutions, strong multitasking and time management, excellent written communication, and a Bachelor's degree. Desired attributes include 1-2 years of sales or internship experience (SaaS a plus), demonstrated success in meeting targets, high energy and goal orientation, Salesforce experience, and English fluency. Zendesk offers hybrid work, competitive pay and benefits, a commitment to diversity and inclusion with accommodations for applicants, and notes that AI screening may be used in the recruitment process.

Zendesk’s Madison office is hiring a Staff Software Engineer for the Search ETL team to help reinvent the backbone of Zendesk’s global search platform. You’ll work on Zendesk Support, shaping a system that ingests billions of data points daily and guide a multi-year modernization of internal platform offerings. Responsibilities include building and maintaining scalable data delivery systems in Ruby on Rails, driving architectural modernization, owning end-to-end solutions, collaborating with product, design, and engineering teams, and contributing to operational excellence with canary deployments, incident response, and monitoring. Requirements emphasize strong Ruby-based data pipelines, experience with messaging systems like Kafka or SQS, relational and NoSQL databases, modern CI/CD and containerization (GitHub Actions, Kubernetes on AWS), and strong communication and mentorship skills. Nice-to-have items include AI-driven data augmentation, Java production experience, and interest in platform modernization; Zendesk may use AI to screen applications, offers a hybrid work model, a base salary range of $164,000-$246,000, and a commitment to diversity, inclusion, and growth opportunities.

The posting is for an AI Agent Engineer at Zendesk, highlighting Gen3—a cutting-edge, goal-oriented AI agent system that uses multi-agent architectures and LLMs to reason, plan, and adapt in real time. The role centers on designing, developing, and deploying autonomous agents that leverage LLMs to streamline operations and handle complex, multi-step tasks, while effectively communicating technical concepts to technical and non-technical stakeholders. Responsibilities include building robust, stateful AI agents with Python and frameworks like LangChain and LlamaIndex; integrating with enterprise systems and APIs; evaluating foundation models; leading deployment lifecycles with cross-functional teams; troubleshooting and documenting processes. Core competencies include LLM-oriented system design; tool integration and APIs; retrieval-augmented generation; evaluation and observability; safety and reliability; performance optimization; planning and reasoning; and proficiency in Python, FastAPI, cloud deployment, and CI/CD, with bonuses for advanced degrees, ML fundamentals, productionizing research, and fine-tuning methods. The interview process is multi-stage, and Zendesk emphasizes hybrid work, equal opportunity, diversity and inclusion, and candidate privacy, with mentions of AI-based screening and accommodations.

Zendesk is hiring an Account Executive in Belgium to grow commercial SaaS accounts, focusing on acquiring new customers and expanding existing partnerships by aligning solutions to customers’ goals. Responsibilities include driving revenue growth, managing and nurturing relationships for satisfaction and retention, cross-selling, leveraging data and adoption history to improve conversion and expansion, and leading complex sales cycles with value-based selling and strong executive sponsorship. You will maintain a robust pipeline and accurate forecast to exceed quarterly and annual revenue goals, collaborate with internal teams, and ensure the benefits of Zendesk products align with customers’ objectives. Qualifications include a BA/BS or equivalent, Dutch and/or French, 3+ years of B2B SaaS sales in Belgium with a proven track record, experience in complex renewals, selling to VP/C-level, strong presentation/negotiation/closing skills, entrepreneurial mindset, territory/account planning, and familiarity with Salesforce, Outreach, and Clari, plus willingness to travel. Zendesk emphasizes a humane customer experience with hybrid work options, is an equal opportunity employer committed to diversity and inclusion, may use AI screening in hiring per policy, and provides accommodations for applicants with disabilities.