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Atlassian offers flexible work locations and hires in any country where it has a legal entity. As Principal Engineer in Search Platform, you will lead the technical vision, architecture, and delivery of planetary-scale data ingestion and indexing for Atlassian Search and Rovo, ensuring enterprise-grade trust across multi-cloud, isolated cloud, compliance, and encryption. You’ll lead Enterprise Trust & Compliance, delivering requirements across multi-cloud (GCP/AWS), isolated cloud, FedRAMP, BYOK encryption, and data residency, while proactively simplifying architecture and shaping the indexing platform for AI-era workloads. You’ll collaborate across ML, Data, Cloud Infrastructure, and product teams to align technical direction, unblock dependencies, and build shared platform capabilities that amplify the impact of multiple teams while improving enterprise trust through Atlassian-wide platforms and reducing complexity. You’ll drive system efficiency at scale by improving ingestion throughput, data freshness, and reliability, optimizing unit economics with smarter sharding, disaggregated storage, and compute efficiency, and staying ahead of agentic development advances in retrieval architectures, vector/hybrid indexing, and agentic memory patterns.

The role is a hands-on Enterprise Security Engineer who implements, operates, and improves security controls across identity, endpoints, cloud services, data, and SaaS, translating enterprise security strategy into practical, secure-by-default controls that reduce risk without hindering the business. The engineer partners with Enterprise IT, Corporate Engineering, SRE and Platform teams, Business Systems, Legal, Privacy, and other stakeholders, and participates in Atlassian’s “Customer Zero” initiative to validate capabilities internally before broader adoption. Responsibilities include designing, implementing, operating, and maintaining security controls across identity, endpoints, network, cloud (AWS/GCP), SaaS, and data-protection domains; remediating gaps in access controls, device posture, SaaS configurations, and data protections; and rolling out secure baseline configurations and paved-path implementations. Additional focus areas cover identity and access management, cloud and endpoint protection, data loss prevention and data-classification controls, automation and operational excellence (including scripting, IaC, and CI/CD security checks), incident response, and security reviews for new tools and SaaS integrations; plus supporting security-related physical security operations and integrations with identity platforms. Success will be measured by timely delivery of tasks, reduced security escalations and toil, development of reliable automation, closure of posture gaps, and effective collaboration with senior engineers and cross-functional teams.

The Enterprise Security Engineer is a hands-on role that designs, implements, operates, and continuously improves security controls across identity, endpoints, cloud, data, network, and workforce technologies, translating security strategy into practical, secure-by-default solutions. They partner with multiple Atlassian teams (Enterprise IT, Corporate Engineering, SRE and Platform, Business Systems, Product Security, Legal, Privacy, and others) and act as Customer Zero to validate capabilities internally before broader adoption. Responsibilities include designing and maintaining controls for identity and access, device posture, cloud and SaaS configurations, and data protections; enabling secure baselines and paved-path implementations; conducting security reviews for new tools and integrations; and supporting cyber-related physical security risks. Additional focus areas cover cloud, SaaS, and endpoint protection; identity lifecycle and privileged access management; monitoring insider risk; securing service accounts and bot credentials; implementing DLP and data classification; automation, IaC, and CI/CD security checks; on-call duties and post-incident reviews; and SaaS supply chain and third-party risk management. Success in the first 6–12 months is measured by on-time delivery of tasks and deployments, reduced security backlog and toil, reliable automation and tooling, demonstrable posture improvements, and strong collaboration that expands technical depth across enterprise security domains.

The Enterprise Security Engineer is a hands-on role that implements, operates, and improves security controls across corporate architecture, cloud services, endpoints, identity, data, and workforce technologies, translating enterprise strategy into practical, secure-by-default solutions that reduce risk without slowing the business. They partner with Enterprise IT, Corporate Engineering, SRE/Platform teams, Business Systems, Product Security, Legal, Privacy, and other stakeholders to deliver scalable security improvements across Atlassian’s corporate environment, and participate in the “Customer Zero” initiative to validate capabilities internally before broad adoption. Responsibilities include designing, implementing, operating, and maintaining security controls across identity, endpoints, network, cloud (AWS/GCP), SaaS, and data-protection domains; remediating gaps; rolling out secure baselines; and participating in security reviews and security-related operations including cyber-physical security. In Identity, Access & Human Risk, they strengthen identity lifecycle management, privileged access, authentication, authorization, and access reviews; monitor insider risk signals and policy violations; validate agentic identity and AI-native governance; and support secure service accounts and automated bot credentials. In Cloud, SaaS & Endpoint Protection, Automation & Operational Excellence, and SaaS Supply Chain & Third-Party Risk, they implement guardrails and posture baselines across cloud and SaaS, maintain endpoint security and DLP/data-classification controls, build automation and IaC/CI-CD security checks, track metrics, participate in on-call rotations and post-incident reviews, and conduct vendor risk evaluations to measure success through execution, reduced toil, remediation, and cross-functional collaboration.

The Enterprise Security Engineer at Atlassian is a hands-on role that implements, operates, and continually improves security controls across identity, endpoints, cloud services, data, and workforce technologies, turning security strategy into practical, secure-by-default solutions that don’t slow the business. They partner with Enterprise IT, Corporate Engineering, SRE/Platform teams, Business Systems, Product Security, Legal, Privacy, and others, and participate in Atlassian’s Customer Zero initiative to validate capabilities internally before broader adoption. Core responsibilities include designing, implementing, operating, and maintaining controls across identity, access, network, cloud (AWS/GCP), SaaS, and data-protection domains; remediating gaps in access controls, device posture, SaaS configurations, and data protections; and assisting with secure baselines and paved-path implementations, including security reviews for new tools and internal workflows. The role also covers identity, access and human risk management (lifecycle management, privileged access, authentication, access reviews, insider risk monitoring, and secure service accounts) along with cloud, SaaS, and endpoint protection (guardrails, endpoint agents, DLP, data-classification). Additionally, they drive automation and operational excellence through scripting and integrations, maintain infrastructure-as-code and CI/CD security checks, participate in on-call rotations and post-incident reviews, and conduct SaaS supply-chain and third-party risk assessments, with success measured by timely delivery, reduced toil, automated tooling, improved posture, and strong cross-functional collaboration.

Atlassian offers flexible work options and hires in any country where it has a legal entity. The company is seeking a Product Lead to own the strategy, delivery, and operating model for the CMK and encryption platform portfolio, focusing on enterprise trust, platform capability, regulatory readiness, and customer value. The role will define how encryption capabilities scale across Atlassian Cloud, clarify product and platform scope, and drive outcomes across CMK, the encryption platform, bring-your-own-key, and adjacent services. Responsibilities include owning the product vision and roadmap, establishing scope and boundaries, guiding roadmap decisions, partnering with engineering and security on architecture and operational readiness, and representing the area to executives and customers. The scope encompasses CMK strategy and lifecycle, BYOK/external key management, encryption standards and platform consistency, enterprise trust requirements, and prioritizing investments to balance customer demand, risk, scale, and revenue with cross-functional alignment.

Atlassian supports flexible work arrangements, allowing employees to work in an office, from home, or a hybrid, to better support family, personal goals, and other priorities. Atlassian hires in any country where it has a legal entity. The company is looking for a Product Lead to own the strategy, delivery, and operating model for its Customer Managed Keys (CMK) and encryption platform portfolio. The role will cover CMK strategy, cryptor and encryption platform capabilities used across Atlassian Cloud, Bring Your Own Key and external key management patterns, encryption standards and architecture, and enterprise trust and compliance requirements. Responsibilities include owning the product vision and roadmap, clarifying scope across CMK, encryption platform, and adjacent services, driving cross-functional execution with engineering, security, legal, compliance, and GTM, planning key initiatives, representing the area to executives and customers, and ensuring security, resilience, scale, usability, and economic soundness while balancing customer demand, risk, platform leverage, and revenue impact.

SmartBear delivers application integrity for modern tech stacks with continuous, AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC to ensure software works as intended. It is trusted by developers, testers, and software engineers across 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. With best-loved brands such as Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place; learn more at www.smartbear.com and follow on LinkedIn, X, and Reddit. The role involves partnering with enterprise organizations to modernize API development and governance through API Lifecycle Management, leading technical discovery, demonstrations, proofs of concept, and customer workshops, and collaborating with Sales, Product, Engineering, and Customer Success as a trusted technical advisor, with Swagger as the leading API Lifecycle Management solution built on the OpenAPI Specification. Candidates should have 4+ years in Solutions Engineering, Sales Engineering, Technical Consulting, or similar, a strong understanding of REST APIs, OpenAPI, API development, and modern software architecture, experience delivering demonstrations and POCs for enterprise customers, working knowledge of CI/CD, cloud technologies, DevOps, or application integration, and excellent communication; SmartBear offers growth, an inclusive culture, global offices, awards, equal opportunity employment, and a transparent total rewards package including base salary plus on-target commission, with estimated annual cash compensation of $138,000–$143,000 USD.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrating across the SDLC to support AI-speed governance, and is trusted by 32,000 organizations including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open source tools downloaded 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr, and SmartBear aims to improve the technology-driven world while fostering an inclusive, ethical workplace with global offices. The Solutions Engineer I role serves as a trusted technical advisor to partners, prospects, and customers, leading technical discovery, delivering tailored product demonstrations, designing proofs of concept and evaluations, supporting RFIs/RFPs, and collaborating with Sales, Product Management, Marketing, and Customer Success, with about 5% travel for industry engagements. Candidates should have 2+ years in a Solutions Engineer or similar customer-facing technical role, ability to explain technical concepts to varied audiences, familiarity with UI and API test automation concepts and tools, modern automation frameworks such as Selenium or Playwright, CI/CD and Git-based development, API programming with JavaScript or Python, cloud platforms, networking or security basics, and experience with Swagger/OpenAPI for API design and documentation. SmartBear emphasizes growth opportunities, a People and Culture focus, equal opportunity employment, and total rewards including base salary and potential commissions, with estimated annual cash compensation for this role of $100,000–$120,000 USD, determined by experience, location, and internal equity.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC to provide governance at AI speed and scale; it serves 32,000 organizations—including 75% of the largest financial institutions—and counts Swagger, TestComplete, Reflect, QMetry, Zephyr, and more among its brands, while its open source tools are downloaded over 100 million times per month and have earned more than 30,000 GitHub stars. SmartBear is trusted by developers, testers, and software engineers worldwide and invites you to learn more at www.smartbear.com or follow the company on LinkedIn, X, and Reddit. The Senior People Partner (HRBP) role in India combines hands-on HRBP partnership with company-wide accountability for statutory compliance, partnering with senior leaders to align People & Culture strategies with business priorities. Responsibilities include coaching managers on performance, employee development, organizational design, compensation, and employee relations; analyzing engagement data and developing retention strategies; and serving as India’s regulatory expert in partnership with the Director of Global People Operations, with the position based in Bengaluru in a hybrid model. The ideal candidate will have 8+ years as a senior HRBP, strong experience partnering with senior leaders, expertise in performance management and employee relations, deep knowledge of Indian labor law, and a data-driven mindset, with global/distributed team experience a plus; SmartBear emphasizes growth, inclusivity, and equal opportunity across its worldwide offices and has earned multiple industry awards.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability with governance to operate at AI speed and scale, integrated across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands, such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, help meet customers where they are to improve software quality in a technology-driven world. The text describes a Senior People Partner (HRBP) role in SmartBear’s India operations (Ahmedabad, hybrid) that combines hands-on HRBP partnership with ownership of statutory compliance for all India-based employees. The ideal candidate has 8+ years of senior HRBP experience, strong expertise in performance, employee relations, and Indian labor law, and SmartBear emphasizes an inclusive culture, career growth, global collaboration, and a diverse, ethical workplace with offices worldwide.

SmartBear delivers application integrity for modern tech stacks with governance to operate at AI speed and scale, offering deep test automation, API lifecycle management, and observability across the SDLC to raise the quality standard for delivery teams. It is trusted by 32,000 organizations—including 75% of the largest financial institutions—with customers like Adobe, JetBlue, and Microsoft, and its open-source tools are downloaded over 100 million times per month with more than 30,000 GitHub stars; its brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr. Learn more at www.smartbear.com and follow SmartBear on LinkedIn, X, and Reddit. The Senior Director of Revenue Enablement will build, scale, and optimize enablement programs, collaborating with Sales, Marketing, Product, and Customer Success to align content, training, and tools with business goals, while leading a sales enablement team and driving improvements in ramp time, quota attainment, and win rates. Qualifications include 8+ years in enablement within SaaS or tech, 2+ years leading a sales enablement team, familiarity with methodologies such as SPIN, MEDDIC, and Challenger, and experience with CRM and GTM tools (e.g., Salesforce, MindTickle, Outreach, Gong, Terret, PlanHat), along with strong communication and analytical skills; SmartBear offers growth opportunities, an inclusive culture, and a total rewards package with base salary of $156,660–$170,480, plus bonuses and equity eligibility with hybrid work options.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, backed by SDLC integrations and governance that enable AI-scale operations. It is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions, with brands like Adobe, JetBlue, and Microsoft, and its open source tools are downloaded over 100 million times per month with 30,000+ GitHub stars. The company’s portfolio includes popular brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, and it emphasizes meeting customers where they are to improve the technology-driven world. The role of Procurement Manager is to own SmartBear’s centralized procurement, drive strategic sourcing and contract management, manage third-party spend, and partner with Finance, Legal, and Information Security to mitigate supplier risk. Requirements include 5–7 years of procurement experience (tech/SaaS preferred), a degree (professional certifications like CPM or CPSM preferred), strong negotiation and process-improvement skills, and the ability to collaborate across functions, with a culture that emphasizes inclusivity, growth, hybrid work, and a base salary range of $108,000–$120,000 plus potential bonuses as part of total rewards.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC to enable governance at AI speed and scale. It’s trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open-source tools downloaded 100 million times a month and more than 30,000 GitHub stars, under brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company emphasizes a mission-driven, inclusive culture with flexible, hybrid work, global offices (Somerville, MA and locations in Galway, Bath, Wroclaw, Bangalore, among others), and multiple industry awards, while committing to ethical practices and diversity. The Major Account Executive I role focuses on driving new logo acquisition in enterprise accounts, building relationships with engineering, DevOps, QA, and IT leaders, owning the full sales cycle, and collaborating with Sales Engineering, Marketing, and Customer Success to deliver tailored demonstrations and outcomes. Qualifications include 4–6 years of quota-carrying SaaS/enterprise software sales, at least 2 years of complex enterprise deals, strong stakeholder engagement and executive communication, experience with Salesforce and similar tools, with MEDDPICC preferred, a bachelor’s degree, and compensation consisting of base salary plus on-target commission estimated at $150,000 USD.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, governance-at-AI-speed software delivery across the SDLC. It is trusted by 32,000 organizations, including 75% of the largest financial institutions and brands such as Adobe, JetBlue, and Microsoft, with open source tools downloaded more than 100 million times per month and over 30,000 GitHub stars; its best-loved brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr. Learn more at www.smartbear.com or follow the company on LinkedIn, X, and Reddit. The role advertised is Collections Specialist: manage a portfolio of customer accounts, drive timely payment, optimize dunning workflows, and partner with Sales and Licensing to resolve payment issues; requires 3+ years in collections or similar roles, strong communication, Excel skills, and experience with ERP/CRM tools. SmartBear emphasizes an inclusive culture, equal opportunity employment, hybrid work options, and a total rewards package with a base salary range of $56,000–$68,000 plus potential performance bonuses, reflecting a global, award-winning workplace that aims to make the technology-driven world better.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC to enable fast, governance-driven software delivery at AI scale. It is trusted by developers, testers, and software engineers across 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open source tools downloaded more than 100 million times per month and over 30,000 GitHub stars, under brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. The Associate Channel Manager, AWS Drive role focuses on driving AWS Marketplace pipeline through co-sell engagement and partner collaboration, building relationships with AWS and internal stakeholders, coordinating referrals and funding programs, and managing opportunities with reporting and enablement. Requirements include 1–3 years in a channel-focused role, AWS ecosystem experience preferred, strong communication and relationship-building skills, ability to influence cross-functional teams, excellent organization and project management, and Salesforce or CRM reporting experience, along with a growth mindset. SmartBear emphasizes growth, inclusivity, and ethical practices, offers hybrid work options, values diversity across global offices and awards, and provides a compensation package with base salary plus on-target commission, estimated at $105,000–$110,000 for this role.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability, with integrations across the SDLC to raise quality for delivery teams; it is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—and its open-source tools are downloaded more than 100 million times per month with over 30,000 GitHub stars; its best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. The company frames itself as solving the critical challenge of software integrity in an AI-driven world and invites people to join a dynamic team across customer engagement, go-to-market, operations, product, or enabling teams. The Account Executive II – ReadyAPI role drives net new business growth and expansion for ReadyAPI, SmartBear’s API testing platform, partnering with development, QA, and DevOps teams to modernize API testing and accelerate software delivery, within a high-performing sales organization with uncapped earnings and strong career growth opportunities. ReadyAPI supports REST, SOAP, GraphQL, and other API technologies and helps automate functional, performance, and security testing across the software development lifecycle, with a free trial; the role involves developing new relationships, expanding adoption within existing accounts, consulting on API testing strategies, and maintaining a Salesforce-based pipeline with cross-functional collaboration. Requirements include 1–3 years of software sales experience with a quota, strong communication, a self-starter mindset, interest in API technologies, experience with sales tools, and a Bachelor’s degree or equivalent; SmartBear emphasizes growth, inclusivity, equal opportunity, and transparent total rewards, including base salary and on-target commission, with an estimated annual cash compensation of $120,000.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, providing continuous, measurable assurance across the SDLC with governance at AI speed and scale. It is trusted by 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear's open source tools—along with brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr—are downloaded more than 100 million times per month and have earned over 30,000 GitHub stars. The company is hiring an Account Executive I for Swagger to drive new business growth by selling API development and lifecycle solutions, own the full sales cycle from prospecting to close, and build trusted relationships with developers, architects, and platform teams while meeting quarterly and annual targets. Qualifications include 1–3 years of SaaS sales experience and a bachelor’s degree or equivalent; SmartBear offers an inclusive culture with hybrid work options and a total rewards package featuring an estimated annual cash compensation of about $110k (base plus on-target commission), plus benefits and opportunities for growth.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC, trusted by 32,000 organizations including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. The company’s SDR role, based in Somerville, MA, involves working with Account Executives to strategize targeted outreach and generate pipeline through inbound leads and ABX campaigns, using a tech stack including Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, and more. SDRs receive mentorship and training with the potential to be promoted to Account Executive within 12 months, while performing high-volume outreach (60-100 activities per day) and converting qualified conversations into pipeline for the sales team. Ideal candidates have 1-2 years in a customer-facing role, strong communication, coachability, and local availability; SmartBear promotes an inclusive, high-energy culture that values diversity, ethics, and work-life balance with flexible time off and hybrid options. The compensation package includes base salary plus on-target commission, with an estimated annual cash compensation of $50,000–$60,000, and comprehensive total rewards including benefits, pay transparency, and growth opportunities within a global, award-winning company.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, governed to operate at AI speed and scale across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands such as Adobe, JetBlue, and Microsoft—with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars, and it features brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company emphasizes solving the critical challenge of software integrity in an AI-driven world and invites people to join its dynamic teams in various roles. The Renewals Specialist role centers on nurturing enduring customer relationships, driving retention and lifetime value, enabling onboarding and adoption, and identifying expansion opportunities across SmartBear’s software portfolio. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management experience preferred, strong communication and relationship-building skills, and remote/onsite consulting ability; compensation ranges from $80,000–$85,000 base plus on-target commissions, with benefits and hybrid work options.

Zendesk is hiring a Service Management Solutions Specialist to champion Service Management across functions like IT, HR, Facilities, Finance, Legal, and Procurement, blending technical depth with sales ownership in a hybrid role. The role involves owning the technical conversation from discovery to close, mapping customer challenges to Zendesk solutions, and delivering tailored demonstrations and proofs-of-concept. Key responsibilities include shaping sales strategy with core teams, conducting in-depth technical discovery, architecting end-to-end Service Management solutions, addressing hard questions, and coaching the regional sales organization. Must-have qualifications include hands-on enterprise Service Management knowledge (incidents, problems, changes, and requests), proven B2B SaaS sales experience, technical credibility, strategic communication, complex deal navigation, collaboration, and willingness to travel. Nice-to-haves include ITIL knowledge, experience with Service Management platforms, familiarity with AI and automation in service use cases, cross-functional service depth, a BA/BS, and a commitment to diversity and Zendesk’s hybrid work model.

The Senior Engagement Manager at Zendesk leads complex, high-value client engagements by balancing leadership, influential communication, and advanced project management, while shaping strategic thinking and mentoring junior team members. Key duties include acting as the primary client contact for major accounts, steering end-to-end project delivery to meet or exceed client expectations, budgets, and quality standards, and contributing to risk management and strategic oversight. The role also involves refining delivery methodologies, supporting business development through proposals and contract negotiations, and collaborating across sales, marketing, product, and other teams to ensure cohesive execution and industry-leading guidance. Qualifications require 5+ years in client-facing roles within consultancy or professional services with leadership responsibilities, strong strategic and analytical thinking, excellent communication skills, PM/CRM software proficiency, a bachelor’s (master’s preferred), and experience with multiple contract types and up to 25% travel; certifications such as PMP/PRINCE2/SAFe/Scrum and SaaS implementation experience are preferred. Zendesk emphasizes a hybrid work model, a commitment to diversity, equity, and inclusion, and disclosure that AI or automated decision systems may be used in screening applications, with accommodations available for applicants with disabilities.

The position is a global, senior leadership role at Zendesk to define the future of AI-powered customer experience, building an AI-orchestrated support model that blends automation, expert human help, knowledge operations, and premium services to turn every interaction into intelligence and value. You will own and evolve the AI-powered support across channels, establishing escalation strategies, governance to mitigate hallucinations, and feedback loops that drive improvements to AI, workflows, and knowledge using predictive analytics. You will lead a 300+ person global Technical Support & Escalations organization, shifting from volume-based support to complex, specialist-led resolution, while creating AI-assisted quality frameworks and segment-calibrated service models. You will also own the Premier Support P&L and monetized premium business, defining differentiated offerings, pricing, and operating models, and linking premium support to adoption, retention, and customer ROI in collaboration with Sales, Renewals, and Finance. The role requires 20+ years of enterprise SaaS/tech leadership with global transformation and AI-powered support experience, a cross-functional, influence-without-authority leadership style, a hybrid work arrangement, a US salary range of $289k-$433k plus incentives, and a commitment to fairness, inclusion, and accommodations with an invitation to apply.

The Services Consultant at Zendesk leads end-to-end technical delivery for customers, owning the implementation from requirements gathering to go-live and acting as a Zendesk contact center expert to provide recommendations for high-profile clients. Responsibilities include designing and documenting solutions through Technical Design Documents, configuring services and deploying resources in customer AWS accounts using tools like Amazon Connect, CloudFormation, Lex, DynamoDB, Kinesis, IAM, and S3, and collaborating with cross-functional teams for development, testing, and go-live, along with client training and handovers. The role requires 3+ years of customer-facing technical support or consulting, hands-on experience building and migrating complex cloud-based solutions, AWS environment experience with deployment automation, and strong programming skills (AWS Lambda and Python) for integrating contact center solutions. Zendesk emphasizes a strong global culture with competitive pay and benefits, a hybrid/remote-friendly work model, and commitments to diversity, inclusion, social impact, and a welcoming workplace. The US base salary ranges from $137,000 to $205,000 and may include bonuses or incentives; AI screening may be used in applying for the role, and Zendesk is an equal opportunity employer that provides accommodations for disabilities and veterans.

Zendesk seeks an AI Services Consultant in its Professional Services AI Delivery team to serve as the technical expert for the AI-powered Resolution Platform, guiding customers through configuration and optimization to drive rapid value. The mission is to remove roadblocks, deliver technical solutions, and accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions from initial deployment through scale. Key responsibilities include technical guidance on implementation, change management and training, end-to-end project delivery, maintaining customer satisfaction, and cross-functional collaboration to align the customer’s AI roadmap. Requirements include 3+ years in consulting or professional services, enterprise SaaS GTM experience, adoption analytics and success-plan experience, a bachelor’s degree (advanced degrees or AI/project management certifications preferred), strong program management and communication skills, AI proficiency, and must be located in Mexico City or Estado de Mexico. Zendesk promotes hybrid work, equal opportunity employment, and diversity, and notes that AI screening may be used in hiring.

The AI Sales Specialist is a quota-carrying overlay role that works with the Core Account Executive team to drive growth and adoption of Zendesk’s AI products for the EMC segment in the AMER region, with placement in Mexico City or Estado de Mexico. Responsibilities include owning sales quotas, collaborating with the core sales team to plan and execute revenue growth, engaging customers with value-based selling, leading approved AI POCs, and partnering with the AI Success team to identify expansion and cross-sell opportunities while maximizing ARR. The role also involves AI sales enablement and subject-matter expertise, ensuring product updates, sales plays, and market insights are communicated to Core AEs, and building tailored AI demos to meet customer needs. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), excellent communication skills, willingness to travel, and ideally experience in an overlay AE/co-sell role. Zendesk emphasizes a hybrid work model, equal opportunity and diversity, and notes that AI screening may be used in hiring, with accommodations available for applicants with disabilities.

GitLab is an AI-enabled, high-performance DevSecOps platform trusted by millions and more than half of the Fortune 100, with a culture that champions AI-driven productivity and inclusive collaboration. The Staff Site Reliability Engineer (SRE) – Environment Automation role focuses on operating and automating hundreds of GitLab environments at scale, centering on automating the lifecycle of many tenant environments using Terraform, Ansible, and Kubernetes. Responsibilities include building multi-tenant automation, debugging production issues, automating operations via infrastructure-as-code, enhancing observability, capacity planning, incident response leadership, and collaborating with engineering to improve automation and platform resilience. Desired experience includes production-scale multi-tenant operations, Terraform IaC mastery, Kubernetes in production, and the ability to read Go or Ruby, with GitLab platform proficiency a plus. The role sits within GitLab Dedicated, delivering fully managed, single-tenant GitLab experiences, and GitLab highlights remote roles, comprehensive benefits, equitable hiring practices, and accommodations with location-based eligibility and privacy assurances.

GitLab is the intelligent orchestration platform for DevSecOps that aims to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million registered users and more than half of the Fortune 100 trusting GitLab. The company treats AI as a core productivity multiplier and expects all team members to incorporate AI into their daily workflows. The role is Staff Program Manager, CCO Programs, responsible for cross-functional initiatives on the Chief Customer Officer’s priority list, turning executive intent into workstreams and coordinating senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement to deliver measurable outcomes. Key responsibilities include owning execution and business outcomes across CCO programs, surfacing stalled work and risks, tracking program health with data, and providing executive-ready narratives while building standards and driving follow-through on decisions. The position is the founding hire in a new Programs function, remote, with a US salary range of $139,200–$235,200 plus benefits and equity, and a commitment to equal opportunity and non-discrimination.

GitLab positions itself as an intelligent orchestration platform for DevSecOps used by over 50 million users and more than half of the Fortune 100, with a culture that treats AI as a core productivity multiplier. The Staff Backend Engineer in the Developer Experience group will work cross-functionally to improve the engineering experience across GitLab’s internal teams, combining hands-on Ruby and Go work with designing scalable developer platforms on Kubernetes. Projects you might lead include internal developer platform adoption, Kubernetes-based service onboarding, developer workflows and test environments, and platform reliability and observability improvements. Responsibilities encompass leading a team for developer tooling and platform capabilities, setting a Kubernetes-driven roadmap, creating reusable onboarding and deployment patterns, turning Kubernetes capabilities into simple, supported workflows, establishing standards and automation, coaching engineers, and communicating tradeoffs to stakeholders. Requirements include deep experience with developer tooling at scale, strong Go (and some Ruby) experience, practical Kubernetes production experience, ability to influence without authority, excellent remote communication skills, a product mindset, and alignment with GitLab values; the listed US base salary range is $131,600–$282,000, and GitLab offers remote roles worldwide with comprehensive benefits and equal opportunity employment.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by millions and Fortune 100 companies, with AI embedded into daily workflows in a fully remote, asynchronous culture. As a Staff Backend Engineer on the Core DevOps team, you'll provide technical leadership across your team and adjacent teams, drive large backend initiatives, and guide the modernization of a large monolith into modular, reusable systems while setting standards that balance speed with quality, security, reliability, and operability. You’ll define and improve APIs, contracts, compatibility, schema evolution, testing, security, performance, observability, operability, and maintainability; establish patterns for dependency management, data ownership, eventing, failure isolation, service maturity, and operational documentation; and guide Go service patterns, Kubernetes practices, and Rust adoption where it helps. You should have a track record of leading technical work across multiple teams, deep backend architecture experience, experience modernizing monoliths, ability to document decisions clearly, experience balancing customer outcomes and long-term platform health, and mentoring engineers, with production AI-assisted workflows a plus. The Core DevOps team owns core repository capabilities and AI-assisted development tooling; the role offers a United States salary range of $152,800–$259,200, remote worldwide with location-based eligibility, and comprehensive benefits, equity, parental leave, and an inclusive equal opportunity policy with accommodations.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, efficiency, security, and transformation, backed by a large user base and a culture that embraces AI in daily work. The Observability, Monitoring, and Integrations team in Monetization is hiring Senior or Staff Software Engineers for a greenfield Fulfillment Workflow Monitoring team to build telemetry, detection, and reconciliation tooling across CustomersDot, Salesforce, and Zuora to protect revenue and the customer experience. You will design and operate metrics, logs, and traces, implement automated anomaly detection, develop data integrity checks, define SLOs/SLIs, and explore AI/ML to accelerate issue resolution, while also handling incidents and collaborating with Product, Finance, Support, and other partners. Required qualifications include Ruby on Rails, site reliability/observability experience with Prometheus, Grafana, and OpenTelemetry, experience building anomaly detection and data pipelines, familiarity with ClickHouse and NATS JetStream, and experience with billing or other business-critical systems, plus the ability to own projects end-to-end and communicate clearly; additional preferred skills include Python and Zuora or Salesforce experience. The role is remote (with global hiring) and emphasizes asynchronous collaboration, strong growth and benefits, and GitLab’s commitment to equal opportunity and inclusive hiring policies.

GitLab is an intelligent DevSecOps orchestration platform that increases developer productivity, operational efficiency, security and compliance, and digital transformation, supported by over 50 million users and heavy Fortune 100 adoption, with AI embedded as a core productivity multiplier in a high-performance, values-driven culture. The Senior Professional Services Engineer role involves delivering federal engagements in FedRAMP-authorized cloud environments, DoD IL4/IL5 enclaves, and air-gapped networks, installing GitLab, migrating agencies from legacy tools, training government staff, and advising on security and compliance posture. You’ll work with program managers, Federal account teams, agency stakeholders, and GitLab Product/Engineering to deliver scope, install and upgrade GitLab architectures in cloud/on-prem/air-gap setups, run workshops, and translate agency compliance requirements into GitLab configurations. Candidates must have active TS/SCI with Full Scope Poly, be based in the DC metro area, and bring hands-on IaC experience (Terraform, Ansible, Packer, Puppet, Chef), cloud provider exposure (GovCloud/Azure Gov/Google Assured Workloads), GitLab deployment experience, and familiarity with FedRAMP/NIST/CMMC/DISA STIGs, plus scripting skills (Python, Ruby, Go). The role is part of a team that supports government deployments in controlled environments; the US base salary range is $136,080–$230,040, with remote eligibility, benefits, growth opportunities, and a commitment to equal opportunity and accommodations.

GitLab describes itself as an intelligent orchestration platform for DevSecOps that uses AI as a core productivity multiplier to boost developer productivity, efficiency, security, and digital transformation. It notes more than 50 million registered users and Fortune 100 trust as evidence of its broad enterprise adoption. The company emphasizes an all-remote, values-driven culture with a focus on continuous knowledge exchange, career growth, and collaborating with industry leaders to co-create the future of software. The Senior FP&A Analyst, Cloud Hosting role is a finance partner on GitLab’s FP&A team, providing timely, fact-based analysis and decision support for cloud and AI infrastructure investments. Responsibilities include managing cloud and AI expenses, maintaining forecast models, leading month-end close, supporting planning cycles, building cross-functional relationships, and using AI to automate finance workflows, with qualifications requiring FP&A experience, strong financial modeling, and cloud/FinOps familiarity, plus a US salary range of $115,200–$194,400 plus benefits and equity in a remote setting.

GitLab positions itself as an intelligent orchestration platform for DevSecOps that increases developer productivity, efficiency, and security, with over 50 million users and Fortune 100 trust, and a culture that treats AI as a core productivity multiplier. The Observability, Monitoring, and Integrations team within Monetization seeks a Senior Backend Engineer to design, build, and maintain integrations connecting CustomersDot and Monetization services to enterprise apps like Salesforce, Workato, and Zuora, ensuring reliable cross-platform workflows and data integrity for buying, provisioning, and renewing. Responsibilities include defining REST and GraphQL API contracts with versioning, building observable, fault-tolerant integration workflows with monitoring of errors and retries, ensuring data integrity across systems, and collaborating with Product, Finance, IT, Sales, and Support while reviewing merge requests from other Monetization engineers. Requirements include production experience with Ruby on Rails and PostgreSQL, experience integrating with third-party or enterprise APIs and designing REST/GraphQL contracts, familiarity with event-driven patterns and data governance concepts, strong communication in a remote, asynchronous environment, and a plus for experience with NATS JetStream or billing systems like Zuora or Salesforce. GitLab underscores an asynchronous, high-ownership culture, offers benefits such as Flexible PTO, Equity Compensation and Employee Stock Purchase Plan, Growth and Development Fund, and Parental Leave, and supports worldwide remote hiring with location-based eligibility for some roles, along with an Recruitment Privacy Policy and an equal-opportunity workplace.

GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security, and digital transformation, trusted by more than 50 million users and over half of the Fortune 100, with AI as a core productivity multiplier and a culture that values every voice. As a Senior Backend Engineer, Performance Enablement, you’ll build platforms, tooling, and AI-assisted workflows to help engineering teams identify performance risks during development and before production, moving from hands-on consulting to a self-service model where service teams own tests, thresholds, and evidence. Your work includes creating reusable backend platforms, self-service workflows, documentation, templates, and AI skills to reduce bespoke support and to integrate performance testing into normal development and release cycles. Requirements include experience building backend or platform software and internal tooling, partnering with development teams, applying AI across the software lifecycle, performance analysis/optimization experience, and practical cloud infrastructure skills with Kubernetes, k6, AWS/GCP, plus strong communication and systems thinking. The role sits in Performance Enablement within Platform Enablement, is remote with a US salary range of $156,800–$235,200 plus benefits and equity, and GitLab is an equal opportunity employer with location-based hiring guidelines and supportive accommodation policies.

Sentry is a leading application monitoring company used by 200,000+ organizations and is building an AI-native future. The role is a Senior Software Engineer on the Telemetry Experience team, focusing on Agent Tracing to make agent runs, tool/model interactions, token usage and costs, and multi-turn conversations observable, with a stack of Python/Django and Postgres on the backend and React/TypeScript on the frontend. You will own projects end-to-end, designing and implementing dashboards, APIs, and workflows that render complex agent behavior legible, support multi-agent workflows and conversation replay, and reduce setup friction. Qualifications include 5+ years of full-stack web development with React/TypeScript and Python (Django) with PostgreSQL, hands-on experience with LLMs or agent frameworks and their failure modes, strong communication skills, and willingness to relocate to Vienna (bonus for OpenTelemetry, large-scale analytics, SDKs, or open-source contributions). The package includes a legally mandated minimum wage of EUR 60,844 gross per year with pay above that, plus standard benefits; Sentry is an equal-opportunity employer that provides accommodations, and there is an applicant privacy policy.

Figma is hiring a Product Designer for its Design Systems (Figma Pattern Library) team to build shared patterns and components that create a cohesive experience across multiple products. The full-time role can be based in a US hub or work remotely in the United States, and responsibilities include shaping cross-product design system strategy, defining shared patterns, collaborating with product management, engineering, and other design teams, and driving adoption of the design system. Required qualifications include 5+ years as a Design Systems designer, the ability to work both independently and with teams, and a track record of creating simple, scalable solutions for complex multi-product experiences, plus proficiency with production-quality code concepts to communicate design decisions. Nice-to-haves include a passion for inclusive, user-friendly design and experience mentoring junior designers. Compensation includes a base salary range of $164,000–$294,000, equity, comprehensive benefits, and Figma’s equal opportunity policy, along with accommodations for applicants and a policy that candidates must keep cameras on during video interviews and attend in-person onboarding, with data governed by Figma’s Candidate Privacy Notice.

Figma is growing its design-focused team and seeking a Product Designer to join the Design Systems (Figma Pattern Library) to build and evolve shared patterns across its expanding product suite, ensuring a cohesive experience for users regardless of the product. This full-time role can be remote in the United States or based in a US hub and requires cross-functional collaboration with product management, engineering, and other design teams to scale design systems. You’ll contribute to cross-product design-system strategy, define and communicate a vision for reusable patterns, create and refine components and flows, and drive adoption throughout the organization. Requirements include 5+ years as a Design Systems designer, the ability to work independently and collaboratively, delivering simple, scalable solutions across multiple products, and experience managing multi-team projects; a bonus for inclusive design and mentoring. Compensation includes an annual base salary range of $164,000–$294,000 USD, equity, and a broad benefits package; Figma is an equal-opportunity employer offering accommodations for disabilities, and there are notes about the interview process and candidate data handling per the Candidate Privacy Notice.

The Head of North America Sales will own and execute the regional GTM strategy to scale Adaptavist to $250m in revenue within three years, including $50m from consulting, starting with expansion along the Northeast Seaboard. The role will build a high‑performing sales organization focused on Strategic Accounts (>£1m annual gross margin potential) and Enterprise Accounts (>£500k annual gross margin potential), establishing Adaptavist as the partner of choice across the ecosystem. It is a transformational leadership role responsible for creating the structure, capability, and culture for repeatable, scalable growth, including a MEDDPICC‑driven pipeline and an integrated engine aligning sales, presales, marketing, delivery, and partners. Success will be measured by revenue growth, gross margin expansion, pipeline health, and the creation of a sustainable, high‑performing sales organization with strong executive credibility with customers and technology partners. Key activities include defining and executing the North America GTM, building pipeline, account segmentation and territory management, cross‑functional collaboration, partner alignment, and developing leaders to foster a one‑team culture and growth mindset.

At Atlassian, employees can work anywhere—office, home, or a hybrid setup—and the company hires in any country where it has a legal entity, giving flexibility to support personal priorities. DX, headquartered in Salt Lake City, is a fast-growing SaaS company that collects millions of data points daily to provide insights into developer productivity and experience for customers, and it has grown profitably, tripling annual recurring revenue in recent years. DX recently closed on its acquisition by Atlassian, and joining Atlassian is expected to expand resources, accelerate growth and R&D, and deliver greater impact to customers. The DX culture emphasizes individual mastery, with those who excel being rewarded, while acknowledging that outcomes depend on factors beyond control; the work involves building data pipelines, designing data models for AI Impact Reports and benchmarks, collaborating with research and engineering to translate requirements into scalable data infrastructure, and ensuring data quality. You will also document everything—schemas, transformation logic, data dictionaries, and pipeline dependencies—so analysts and researchers can self-serve confidently.

Atlassian supports flexible work arrangements and hires in any country where it has a legal entity. DX is headquartered in Salt Lake City and is a fast-growing SaaS company that helps engineering leaders build high-performing teams, collecting millions of data points daily to generate productivity insights for companies like Pinterest, GitHub, BNY, and Xero. DX has grown profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian to expand resources, accelerate growth and R&D, and increase impact for customers. At DX, the core value is individual mastery and excellence, with performance judged accordingly and strong rewards for those who excel, even though outcomes can be influenced by external factors beyond control. In the role, you’ll build and maintain data pipelines to transform live product data into research-ready formats, design data models for AI Impact Reports and benchmarks, collaborate with research and engineering to translate requirements into scalable data infrastructure, ensure data quality and consistency, support ad hoc data pulls, and document schemas, transformations, data dictionaries, and dependencies to enable self-serve analytics.

Atlassian offers flexible work locations—office, home, or a hybrid—plus hiring in any country where the company has a legal entity. The role is Principal ML System Engineer in the Rovo & AI Engineering org, focused on Rovo Chat as Atlassian’s fastest-growing area. You will deliver bleeding-edge innovations, build agent harnesses to improve quality, reliability, and latency, and potentially lead other engineers from design to launch. You’ll collaborate with other teams and internal customers to set expectations, gather input, and communicate results, with a broader aim of realizing AI’s transformative potential across offerings. The Rovo & AI team’s mission is to make Rovo the fastest, most trusted way for teams to find, understand, and act on knowledge, and the product surface has grown 10x over the last year as a result.

Atlassians can choose where they work—in an office, from home, or a combination—giving them more control over family, personal goals, and priorities. Atlassian can hire people in any country where they have a legal entity. As a Principal ML System Engineer in the Rovo & AI Engineering org, you’ll contribute to Rovo Chat by bringing bleeding-edge innovations and building agent harnesses that improve quality, reliability, and latency. You’ll have the opportunity to lead other engineers through technical design to launch and collaborate with other teams and internal customers to set expectations and communicate results, with the role being pivotal in realizing AI’s transformative potential across offerings. The Rovo & AI Engineering org aims to make Rovo the fastest, most trusted way for any team to find, understand, and act on their knowledge, with the product surface growing rapidly and showing 10x growth over the last year.

Atlassian Professional Services delivers outcome-based solutions to maximize value, accelerate adoption, reduce implementation risk, and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate is the commercial specialist who drives demand for professional services by partnering with customers to shape the right services engagement and by collaborating with Atlassian Sales and the Partner Ecosystem. The SSA serves as a trusted advisor to business and technical decision makers, identifying priorities, navigating opportunities, and aligning services solutions with customer goals while balancing customer value, commercial priorities, and delivery considerations. Key responsibilities include generating and influencing pipeline, leading consultative discovery and the services sales cycle from discovery to commercial recommendations and handover to delivery, and shaping customer engagements to align objectives with the best services approach. The role also involves developing account-level strategies with Atlassian Sales to identify expansion opportunities, coordinating cross-functional stakeholders across Atlassian teams and the Partner Ecosystem, influencing complex enterprise opportunities, and owning the professional services sales target through bookings, pipeline growth, forecast accuracy, and opportunity management.

Atlassian Professional Services delivers outcome-based solutions to maximize the value of an Atlassian investment, accelerating adoption and reducing implementation risk through the Atlassian System of Work. As the commercial specialist, the Services Solutions Advocate drives demand for professional services by partnering with customers and Atlassian Sales to shape the right services engagement and delivery model, including when to engage the Atlassian Partner Ecosystem. The SSA acts as a trusted advisor to business and technical decision makers, identifying customer priorities, navigating complex opportunities, and aligning services solutions with customer goals while balancing customer value, commercial priorities, and delivery considerations. The role includes generating and influencing the professional services pipeline, leading consultative discovery, guiding the services sales cycle from discovery to commercial recommendations, and shaping customer-specific engagements and account-level strategies to maximize value and identify expansion opportunities. It also requires coordinating cross-functional stakeholders across Atlassian Sales, Professional Services, Customer Success, and the Atlassian Partner Ecosystem to influence complex enterprise opportunities and owning a professional services sales target with bookings, pipeline growth, forecast accuracy, and opportunity management.

Atlassian Professional Services delivers outcome-based solutions to accelerate adoption, reduce risk, and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate (SSA) acts as the commercial specialist, partnering with customers and Atlassian Sales to shape the right services engagement and delivery model, including when to involve the Atlassian Partner Ecosystem. As a trusted advisor, the SSA helps business and technical decision makers identify priorities, navigate opportunities, and align services with customer goals while balancing value, commercial priorities, and delivery considerations. The SSA generates and influences the professional services pipeline, leads consultative discovery, steers the services sales cycle from discovery to commercial recommendations, and shapes engagements by matching objectives with the appropriate services approach. They also develop account-level strategies with Sales, coordinate cross-functional stakeholders, influence enterprise opportunities, and own a professional services sales target including bookings, pipeline growth, forecast accuracy, and opportunity management.

Atlassian Professional Services helps customers maximize value of their Atlassian investment by delivering outcome-based solutions that accelerate adoption, reduce risk, and enable long-term business success through the Atlassian System of Work. The Services Solutions Advocate (SSA) is the commercial specialist who drives demand for professional services by partnering with customers to shape the right services engagement for their business needs. Working with Atlassian Sales, the SSA helps customers articulate objectives and recommends the services engagement and delivery model best suited to achieve them, including when to involve the Atlassian Partner Ecosystem. As a trusted advisor, the SSA identifies customer priorities, navigates complex opportunities, and aligns services solutions to customer goals while balancing customer value, commercial priorities, and delivery considerations to enable successful outcomes. The SSA generates and influences the services pipeline, leads discovery and the services sales cycle, shapes customer-specific engagements, develops account-level strategies with Sales, coordinates cross-functional stakeholders, influences complex enterprise opportunities, and owns the professional services sales target through bookings, pipeline, forecast, and opportunity management.

Atlassian Professional Services helps customers maximize value by delivering outcome-based solutions that accelerate adoption, reduce risk, and enable long-term success through the Atlassian System of Work. The Services Solutions Advocate (SSA) is the commercial specialist who drives demand for professional services by partnering with customers to shape the right engagement for their business needs. Working with Atlassian Sales, the SSA helps customers understand objectives and recommends the services engagement and delivery model, including when to involve the Atlassian Partner Ecosystem. As a trusted advisor, the SSA identifies priorities, navigates complex opportunities, and aligns services solutions to customer goals, balancing customer value, commercial priorities, and delivery considerations. The SSA owns a professional services sales target by delivering services bookings, pipeline growth, forecast accuracy, and opportunity management, while coordinating cross-functional stakeholders across Atlassian Sales, Professional Services, Customer Success, and the Atlassian Partner Ecosystem to shape engagements that support customer outcomes.

Atlassian Professional Services delivers outcome-based solutions to accelerate adoption, reduce implementation risk, and enable long-term business success through the Atlassian System of Work, with the Services Solutions Advocate (SSA) driving demand by partnering with customers to shape the right services engagement. The SSA collaborates with Atlassian Sales to understand business objectives and recommends the appropriate services engagement and delivery model, including when to engage the Atlassian Partner Ecosystem. As a trusted advisor, the SSA works with business and technical decision makers to identify priorities, navigate complex opportunities, and align services solutions to customer goals, balancing customer value, commercial priorities, and delivery considerations. The SSA generates and influences professional services pipeline by identifying needs, shaping opportunities, and creating demand, while leading the services sales cycle from discovery through commercial recommendations and handing over to delivery upon deal close. The SSA shapes customer-specific engagements, develops account-level strategies with Atlassian Sales to identify expansion opportunities and maximize value, brings together cross-functional stakeholders across Atlassian Sales, Professional Services, Customer Success, and the Partner Ecosystem, and owns a professional services sales target with bookings, pipeline growth, forecast accuracy, and opportunity management.

At Atlassian, employees can work from an office, home, or a hybrid arrangement, with virtual interviews and onboarding as part of a distributed-first approach; this role, however, must be performed from the UK. The role of Executive Engagement & Trusted Advisor involves building and maintaining trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformation journeys. It emphasizes Outcome-Driven Success, aiming to accelerate product adoption and deliver measurable business outcomes and expansion across global teams. It also includes Strategic Success Planning through Customer Success Plans (CSPs), regular check-ins, QBRs, and strategic planning sessions, plus Complex Program Leadership guiding customers and internal teams through multi-partner initiatives. Additional responsibilities cover AI & Emerging Tech Enablement, Risk Mitigation, Voice of the Customer, and Cross-Functional Collaboration with sales, product, support, and advisory services to maximize business value and improve the customer experience.

Atlassian supports flexible work arrangements—office, home, or hybrid—and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The role is required to be performed from the UK. Executive Engagement & Trusted Advisor responsibilities involve building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in their digital and AI transformation journeys. Outcome-Driven Success and Strategic Success Planning emphasize accelerating product adoption, delivering measurable value, and using Customer Success Plans with regular check-ins and QBRs to drive adoption, retention, and expansion. The role also covers complex program leadership, AI and emerging tech enablement, risk mitigation, acting as the Voice of the Customer, and cross-functional collaboration to deliver a seamless customer experience and maximum business value.

- Atlassians can work from the office, home, or a hybrid setup, and interviews and onboarding are conducted virtually as part of a distributed-first company, with this role being remote. - The position requires you to be located in the UK or Netherlands, and Atlassian cannot sponsor visas, so candidates must have the right to work there without sponsorship. - The role is a Sales Development Representative who partners with Account Executives to build a sales pipeline for the Mid‑Market customer base, in close coordination with Sales Operations and Marketing, and reports to a Sales Development Manager. - Responsibilities include outbound prospecting, qualifying leads, conducting cold calls and emails, collaborating with sales, marketing, partner and operations teams, overcoming objections, and articulating the value proposition while writing personalized emails to engage customers; you’ll build your pipeline with Enterprise Advocates and Enterprise Marketing, and use tools like Salesforce, Gong, Outreach, and LinkedIn Navigator. - The role emphasizes delivering a delightful customer experience and aligning cross‑functional teams to generate pipeline.

Atlassians have flexibility in where they work—office, home, or a mix—and the company hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. This is a remote position, but the role requires being located in the UK or Netherlands, and visa sponsorship is not available; candidates must have the right to work there without sponsorship. The team is Sales Development Representatives who partner with Account Executives to build a sales pipeline for the Mid-Market customer base, in coordination with Sales Operations and Marketing, reporting to a Sales Development Manager. In this role you will be accountable for outbound prospecting with quota, qualifying leads through proactive outreach and research, conducting cold calls and emails to engage decision makers, and collaborating with sales, marketing, partner, and operations teams to develop lead generation strategies, while navigating objections with value-driven messaging and articulating the product value proposition. You will build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams, and use tools such as Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where there is a legal entity, with virtual interviews and onboarding as part of our distributed-first approach; this remote role must be located in the UK or Netherlands, and visa sponsorship is not available. The Sales Development Representatives work with Account Executives to build and maintain the mid-market sales pipeline, in close coordination with Sales Operations and Marketing, and report to a Sales Development Manager. You will be accountable for outbound prospecting in a quota-bearing role and for converting outreach into pipeline, qualifying customer leads through proactive research. You will conduct cold calls, emails, and other outreach to engage decision makers, collaborate with sales, marketing, partner and operations teams on lead-gen strategies, navigate objections with value-driven messaging, and articulate the value proposition of our products. You should have experience engaging prospects and writing personalized emails, and you will build your pipeline with Enterprise Advocates and Enterprise Marketing teams while using Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassians have flexible work options—office, home, or a mix—to support personal priorities and family goals. The company hires in any country where it has a legal entity, and interviews and onboarding are conducted virtually as part of a distributed-first approach; this is a remote role, and candidates must be located in the UK or Netherlands with the right to work there without visa sponsorship. The role sits within Sales Development Representatives who partner with Account Executives to build a Mid-Market sales pipeline, in close coordination with Sales Operations and Marketing, and you will report to a Sales Development Manager. Responsibilities include outbound prospecting, meeting quota, and converting into pipeline, qualifying leads through proactive outreach, and conducting cold calls and emails to engage decision makers. You will collaborate with sales, marketing, partner and operations teams to develop lead generation strategies, navigate objections with value-driven messaging, articulate the product’s value, write personalized outreach, and build your pipeline using tools like Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country with a legal entity, with a Bengaluru office and remote options across India. The company is seeking a Principal Frontend Software Engineer to design, build, evolve, and maintain web frontend systems to deliver great user experiences. The role sits within a unified R&D engineering organization prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. You will report to a Senior Engineering Manager or Head of Engineering and will build high-performing client code, plan and implement scalable UI, collaborate with engineers and designers, and lead code reviews and complex bug fixes. You will drive project success from technical design to launch and operation, and onboard and mentor other engineers.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity; while the Bengaluru office exists, eligible candidates can work remotely across India. The company is hiring a Principal Frontend Software Engineer to design, build, evolve, and maintain web frontend systems to deliver great user experiences. The role sits within a unified R&D engineering organization that prioritizes cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. You will report to a Senior Engineering Manager or Head of Engineering and are expected to build high-performing client code, design scalable UI systems, and collaborate with engineers, designers, and managers to address user pain points. You will lead code reviews, fix complex bugs, drive project success from design to launch to operation, and onboard and mentor other engineers.

This role is available remotely anywhere in the UK, with Atlassians able to choose office, home, or hybrid work arrangements to support personal priorities, and the company hires people in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you'll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver AI-powered solutions, with the FDE team partnering with top organizations to help them leverage Atlassian’s AI capabilities. You will lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs, and architect and implement robust application integrations using Python, JavaScript, or similar languages with a focus on APIs, microservices, and enterprise-scale systems. You will drive data-driven solution development by analyzing complex datasets to extract insights, champion AI-augmented workflow automation to maximize business value, oversee end-to-end deployment into production, and navigate risk and compliance including GDPR. You will mentor junior engineers, communicate complex technical concepts clearly to technical and non-technical stakeholders, and align technical solutions with business objectives to set a clear vision for progress and measurable results.

This role is remote anywhere in the UK, and Atlassian supports flexible working and hires in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you'll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and collaborating with product, engineering, and design. You will lead the design, development, and deployment of AI/ML solutions, architect robust integrations using languages like Python or JavaScript, and drive data-driven product direction. Responsibilities include championing AI-augmented workflow automation, end-to-end production deployment with ongoing evaluation, and navigating AI risk, data privacy (GDPR), and regulatory compliance, while mentoring junior engineers and communicating to stakeholders. The role requires aligning technical solutions with business objectives, setting a clear vision, and delivering measurable results for enterprise-scale systems.

This role is remote anywhere in Poland, and Atlassian supports flexible work arrangements, hiring in any country with a legal entity to help employees balance family, personal goals, and priorities. As a Principal Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and collaborating with product, engineering, and design to grow your technical and domain expertise while making a tangible business impact. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork. You will lead the design, development, and deployment of AI/ML solutions, architect and implement robust integrations using Python or JavaScript with a focus on APIs, microservices, and enterprise-scale systems, and drive data-driven insights to inform product direction. You will oversee end-to-end production deployment with continuous evaluation and monitoring, navigate AI risk and data privacy (GDPR) and regulatory requirements, mentor junior engineers, and communicate complex technical concepts to stakeholders while aligning solutions with business objectives and setting a clear technical vision.

This role is remote anywhere in Poland, and Atlassian supports flexible work locations and hires in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll work directly with customers and cross-functional teams to deliver AI-powered solutions, collaborating with product, engineering, and design to grow your technical and domain expertise while making a tangible business impact. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities to solve complex, real-world problems, making this a high-visibility, high-impact role in fast-paced, ambiguous environments. You’ll lead the design, development, and deployment of AI/ML-powered solutions, architect and implement robust integrations using Python or JavaScript for enterprise systems, drive data-driven solution development, promote AI-augmented workflow automation, and oversee end-to-end production deployment with ongoing evaluation. You’ll navigate AI risk and data privacy (GDPR) and regulatory requirements, mentor junior engineers, and clearly communicate technical concepts to technical and non-technical stakeholders while aligning solutions with business objectives.

Atlassian offers flexible work options—office, remote, or hybrid—and can hire globally in any country where the company has a legal entity. The role is Manager of the EMEA Solutions team for DX (getdx.com), responsible for leading a high-performing team of Solutions Engineers and Solutions Architects to drive DX growth across EMEA and for acting as a bridge between Sales, Customer Success, Product, and Engineering leadership. It emphasizes team development—recruiting, onboarding, mentoring, building bench strength ahead of demand, and fostering a culture of technical excellence, consultative selling, and continuous learning. Key duties include pre-sales strategy and deal support (player-coach on opportunities, guiding POCs, and mapping DX capabilities to business outcomes) and implementation strategy and support (coaching through pilots and go-lives and ensuring smooth handoffs from pre-sales to post-sales with CS alignment). Additional responsibilities cover process optimization (standardizing POC and demo playbooks, implementation playbooks, and handoffs), resource allocation (balancing pre-sales workload with implementation across the pipeline and countries), cross-functional advocacy (voicing EMEA customer needs to leadership and collaborating with Product/Engineering on roadmap items), and establishing performance metrics by defining and tracking KPIs aligned with regional revenue targets and successful technical delivery.

At Atlassian, employees can choose where to work—office, home, or a mix—and the company hires in any country where it has a legal entity. The Manager of the EMEA DX Solutions team leads a high-performing group of Solutions Engineers and Solutions Architects to drive DX growth across EMEA and serves as a bridge between Sales, Customer Success, Product, and Engineering leadership. The role involves scaling the technical strategy, coaching teams through discovery, POCs, and implementation, and partnering with EMEA Sales and CS to meet the needs of rapidly growing engineering organizations. It also includes pre-sales strategy and deal support with oversight of POCs and ensuring smooth handoffs from pre-sales to post-sales during pilots and go-lives. Additional focus areas are process optimization, resource allocation, cross-functional advocacy, and defining KPIs to align with regional revenue targets and successful technical delivery.

The role is remote-only for UK candidates, with DX—a Salt Lake City–based SaaS company—helping engineering leaders build high-performing teams by collecting millions of data points daily to reveal developer productivity, serving customers like Pinterest, GitHub, BNY, and Xero. DX has scaled profitably and tripled its annual recurring revenue in recent years, and it recently closed on its acquisition by Atlassian. Joining Atlassian will expand resources, accelerate growth and R&D, and ultimately deliver greater impact to customers. DX emphasizes individual mastery and being the best at your craft; those who demonstrate this quality will thrive and be unduly rewarded, while outcomes are influenced by factors beyond control. In this role you will prospect, qualify, and close net-new logos and strategic expansion across defined territories, own the full sales cycle from first touch to close, run proofs of concept and demos tied to buyers’ priorities, build a disciplined pipeline with accurate forecasting, guide buyers through complex evaluations, translate market insights into internal product and GTM improvements, stay current on industry trends and the product roadmap, and support expanding the EMEA market.

DX, a fast-growing SaaS company headquartered in Salt Lake City, is seeking UK-based remote hires for this role and recently closed its acquisition by Atlassian. DX helps engineering leaders build high-performing, productive teams and collects millions of data points daily to power insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably and grown rapidly, tripling annual recurring revenue in recent years. DX values individual mastery and rewards those who achieve it, emphasizing that outcomes may be outside control but performance at the highest level is within reach. In this role, you will prospect, qualify, and close net-new opportunities across defined territories, own the full sales cycle from first touch through proposal and close, run proofs of concept and demos, build a disciplined pipeline with accurate forecasting, champion buyers through complex evaluations, translate market insights into internal product and GTM improvements, stay current on industry trends, and help expand DX's presence in the EMEA market.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The role focuses on leading an enterprise sales team to meet revenue targets and develop strategic plans to expand market share. Responsibilities include mentoring the sales team, setting performance goals and metrics, recruiting and onboarding new members, and providing ongoing coaching. The position also requires cross-functional collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes, analyze data and market trends, identify growth opportunities, and conduct regular performance evaluations. Additionally, the role involves managing key client relationships, participating in high-level negotiations, delivering updates to senior management, and staying informed about industry trends and competitors.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. The role focuses on leading and managing an enterprise sales team to meet revenue targets and expand market share, with strategic plans and initiatives to penetrate the market. Responsibilities include mentorship and coaching, setting performance goals and metrics, recruiting and onboarding new sales hires, and monitoring progress. The position requires collaboration with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and improve customer satisfaction. Additional duties involve analyzing sales data and market trends, conducting performance evaluations, managing key client relationships and negotiations, providing regular updates to senior management, and staying informed on industry trends and competitors in the enterprise segment.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity to support employees’ family and personal goals. A healthy developer ecosystem is viewed as essential to Atlassian’s long-term success, driving happy customers and a broad range of integrations and partnerships. As a Forge Product Manager, you would evolve Atlassian Cloud’s extensibility platform to simplify extending and integrating with Forge, from onboarding to app management. You would work closely with Jira, Confluence, Bitbucket, Loom, and Trello to enable the diverse cloud developer use cases and empower thousands of developers and partners. Experience shipping developer tools and improving onboarding is beneficial but not required, and the role offers the potential to impact millions of users and thousands of partners for decades.

- Atlassians can work in an office, from home, or a combination, and the company hires in any country where it has a legal entity, giving employees control over family, personal goals, and priorities. - A healthy developer ecosystem is essential to Atlassian’s long-term success, with happy customers extending products to satisfy millions of custom use cases. - The Forge Product Manager role focuses on evolving the extensibility platform to make it easier to extend and integrate the Atlassian Cloud, from onboarding to app management. - The role involves partnering with product teams like Jira, Confluence, Bitbucket, Loom, and Trello to support diverse cloud developer use cases and empower millions of users and thousands of partners. - It’s a plus to have experience shipping developer tools and having tackled onboarding problems in the past.

- Atlassian supports flexible work arrangements, allowing office, remote, or hybrid work, and hires globally in countries where they have a legal entity. - The Search Platform team powers Rovo Search for knowledge discovery across enterprise data, aiming to make data across Atlassian and external apps searchable securely, quickly, and at enterprise scale. - As a Senior Principal Engineer, you own the technical roadmap for the Search Data pillar and help build a platform to integrate, process, index, and search massive unstructured data from 100+ sources, leveraging expertise in large-scale data platforms, streaming, batch processing, and distributed systems. - You will lead other engineers to define strategic direction and drive step-change initiatives, owning outcomes from design to launch and balancing freshness, correctness, cost, and operational simplicity for an end-to-end search experience. - Responsibilities include shaping strategy and architecture, modernizing legacy data processing, designing maintainable systems, establishing patterns for real-world data challenges, owning operational excellence and metrics, boosting developer productivity, and hiring/mentoring to foster an open, innovative, and responsible culture.

Atlassian offers flexible work locations and hires globally where they have a legal entity. The Search Platform team powers Rovo Search and aims to make data across Atlassian and external apps searchable securely, fast, scalable, and cost-efficient through an enterprise-grade search infrastructure. As a Senior Principal Engineer in Search Platform, you will own the technical roadmap for the Search Data pillar, envision and build a platform to integrate, process, index, and search massive unstructured data from 100+ sources, and lead other engineers to deliver end-to-end outcomes. You will make architectural trade-offs between freshness, correctness, cost, and simplicity; drive modernization of legacy data processing systems; and design for testability, operability, and patterns that handle the messiness of real-world data. The role emphasizes ownership, continuous improvement, data-driven engineering, developer productivity, safe rollouts, and mentoring/hiring to foster an innovative and responsible culture.

Atlassian's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that support collaboration and empower teams to achieve ambitious outcomes, including NASA's Mars Rover and Cochlear's hearing devices. The Central AI Org drives AI innovation across Atlassian, aiming to deliver seamless AI experiences and robust infrastructure, including a centralized Search, Q&A, and Conversational AI system, while exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI/ML by building productive, reliable tools for developing, deploying, measuring, and operating AI experiences, integrated with the Atlassian Data Platform and aligned with security and data-use policies. In the Senior Machine Learning System Engineer role, you'll help build the core infrastructure that enables Jira, Confluence, and other teams to create, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams and fine-tuning LLMs as needed. You will lead projects from design to launch, deliver cutting-edge AI features used by millions, perform code reviews and documentation, partner on company-wide initiatives, and mentor junior engineers.

Atlassian’s mission is to unleash the potential of every team, with well-known products like Jira, Confluence, and Bitbucket that power collaboration across diverse teams and industries, as illustrated by examples like NASA’s Mars Rover and Cochlear. The role sits in the Central AI Org, specifically the AI & ML Platform team, which is dedicated to driving AI innovation across Atlassian products and building a robust AI infrastructure for the future. The Central AI Org aims to develop horizontal AI capabilities, establish a centralized Search, Q&A, and Conversational AI system, and explore integrating Atlassian products with AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team’s goal is to democratize AI and ML for Atlassian’s teams, customers, and ecosystem by delivering productive, reliable tools that integrate with the Atlassian Data Platform and adhere to security and data usage policies. As a Senior Machine Learning System Engineer, you will develop and refine core infrastructure to enable engineers and data scientists to create, train, evaluate, deploy, and manage ML models, collaborate with Jira and Confluence teams, curate high-quality datasets, fine-tune LLMs (open-source or proprietary), lead projects from design to launch, deliver scalable AI features, perform code reviews and documentation, and mentor junior team members.

Atlassian's mission is to unleash the potential of every team, with collaboration products like Jira, Confluence, and Bitbucket that power teamwork and help teams succeed worldwide. The role is in the Central AI Org, specifically the AI & ML Platform team, which drives AI innovation across Atlassian products and aims to deliver seamless AI experiences and a robust AI infrastructure, including a centralized search, Q&A, and conversational AI system. The AI & ML Platform Team seeks to democratize AI and ML by building horizontal capabilities and integrating with the Atlassian Data Platform so teams can develop, deploy, measure, and operate AI/ML experiences securely. As a Senior Machine Learning System Engineer, you'll develop core infrastructure enabling engineers and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence and tackling datasets and LLM fine-tuning. You will lead projects from design to launch and deliver solutions used across Atlassian, perform code reviews and documentation, collaborate on company-wide initiatives, and mentor junior team members.

Atlassian’s mission is to unleash the potential of every team, with well-known collaboration tools like Jira, Confluence, and Bitbucket that support teamwork across diverse groups and even power achievements such as NASA’s Mars Rover and Cochlear’s hearing solutions. The role sits in the Central AI Org, specifically the AI & ML Platform Team, which aims to build horizontal AI capabilities, establish a centralized Search/Q&A/Conversational AI system, and explore AI integration beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI for Atlassian’s teams, customers, and ecosystem by delivering productive and reliable tools that enable development, deployment, measurement, and operation of AI/ML experiences that integrate with the Atlassian Data Platform while adhering to security and data usage policies. Atlassian offers flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. As a Senior Machine Learning System Engineer, you will develop and refine core infrastructure to empower engineers, ML engineers, and data scientists to build and manage ML models and pipelines, collaborate with product teams like Jira and Confluence, curate datasets and fine-tune LLMs, lead projects from design to launch, deliver solutions used by millions, perform code reviews and documentation, partner across teams on company-wide initiatives, and mentor junior engineers.

Atlassian's mission is to unleash the potential of every team, with widely used products like Jira, Confluence, and Bitbucket that enable collaboration across diverse teams and even power real-world breakthroughs such as NASA's Mars Rover and Cochlear's hearing solutions. The company’s Central AI Org focuses on driving AI innovation, delivering seamless AI experiences, and building a robust Atlassian AI infrastructure, including horizontal AI capabilities and a centralized Search, Q&A, and Conversational AI system that can integrate with all Atlassian products. The AI & ML Platform Team aims to democratize AI/ML by creating productive, reliable tools for development, deployment, measurement, and operation of AI/ML experiences, designed to integrate with the Atlassian Data Platform while adhering to security and data usage policies. As a Senior Machine Learning System Engineer, you will help develop and refine core infrastructure enabling engineers, ML engineers, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence and working with datasets and LLMs. You will lead projects from technical design to launch, deliver solutions used by millions, perform code reviews and documentation, partner across teams on company-wide initiatives, mentor junior teammates, and enjoy flexible work location options across countries where Atlassian has a legal entity.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where the company has a legal entity. The role is Senior Engineering Manager responsible for leading the foundational data platform's technical direction, architectural evolution, and operational excellence. The platform powers data for critical experiences across Jira, JSM, Confluence, Atlassian Analytics, the Teamwork Graph, and AI features like Rovo, making this a high-leverage, cross‑organizational role that shapes how thousands of organizations explore and act on data. You will lead and grow a high-performing team, own the technical roadmap, and drive streaming ingestion (Flink) and/or MPP query/serving (StarRocks), along with reliability, SLOs, on-call readiness, performance, cost, and data quality. You will deliver platform capabilities used across Atlassian, partner on company-wide initiatives, hire and coach engineers, set engineering quality standards, and manage end-to-end delivery with stakeholder communication.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. The role is Senior Engineering Manager to lead the team, technical direction, architectural evolution, and operational excellence of Atlassian's foundational data platform. The platform powers data for critical experiences across the company, including analytics in Jira, JSM, and Confluence, as well as products like Atlassian Analytics, the Teamwork Graph, and AI-native capabilities such as Rovo. As a high-leverage, cross-organizational role, your decisions will shape how hundreds of thousands of organizations explore, understand, and act on their data, demanding collaborative leadership. Responsibilities include growing and leading a team building and operating the data platform (streaming ingestion on Flink and/or StarRocks-based querying/serving), owning the technical direction and roadmap, driving reliability and data quality, delivering platform capabilities across Atlassian, partnering on company-wide initiatives, and hiring, coaching, and setting engineering quality standards.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country with a legal entity, giving employees control over personal priorities. The Senior Champion Program Manager (Sr. CPM) role in APAC focuses on fostering growth and strengthening connections with Atlassian Champions to maximize their community impact and align with business priorities like user groups, events, forum contributions, and content creation. As a senior member of the Champion Engagement & Experiences team, you’ll drive engagement and operational excellence, serving as the subject-matter expert and owner of the program’s operational backbone—systems, documentation, and engagement mechanics. Responsibilities include maintaining program health, the Champion tech stack and docs, collecting regular feedback via surveys, representing Champion Support and Platform & Delivery projects (CRM migration, Perks & Rewards), enabling collaborations (Champion Hub, lifecycle emails, workshops), and guiding CPMs after escalations. Day-to-day, you’ll build trust within the community by engaging Champions through Slack, forums, email, and in-person events, highlighting APAC stories, hosting the Annual Regional Connect to reward top Champions, and enforcing the Champion Program Guidelines.

At Atlassian, work arrangements are flexible (office, home, or a combination), and the company hires in any country where it has a legal entity. The Senior Champion Program Manager (Sr. CPM) role focuses on growing and connecting Atlassian Champions across APAC, helping them contribute to the community and align with business priorities like user groups, events, forum contributions, and content creation. The Sr. CPM owns the program’s operational backbone, ensuring healthy systems, documentation, and engagement metrics, and drives annual surveys and regular feedback to optimize the Champion experience. Responsibilities include representing Champion support and Platform & Delivery projects (such as a CRM migration and revamping the Perks & Rewards ecosystem), enabling collaborations (Champion Hub, lifecycle emails, Champion Workshops), and guiding CPMs on next steps while handling first-line escalations. Daily work involves engaging Champions through Slack, private forums, email, and in-person interactions; organizing monthly virtual events; highlighting APAC achievements; producing quarterly reports and blog posts; and hosting the Annual Regional Connect event, while enforcing the Champion Program Guidelines.

At Atlassian, the mission is to reinvent the customer experience and the company has built a multi-billion-dollar, fast-growing business by converting free trials into happy customers. The Sales Operations Analyst role is integral, working with Sales Ops teams, the sales field, and other supporting organizations to optimize customer engagements both internally and externally. The role blends centralized scale with high-touch support, managing centralized ticket requests across general or topic-specific areas and collaborating with select SOM teams to support SDR and SE groups. The primary goal is mastering centralized ticket resolution, ensuring policy compliance, meeting SLAs, and maintaining accurate data, with a secondary focus on automating day-to-day operations for supporting teams. The ideal candidate thrives in a fast-paced SaaS environment, is highly analytical, excels at aggregating and automating large datasets, and can present insights clearly to leadership, with responsibilities including being the first responder on tickets, identifying bottlenecks, delivering analytics, and supporting Shared Services initiatives.

At Atlassian, the mission is to reinvent the customer experience and build a fast-growing, multi-billion-dollar business by converting free trials into happy customers, and the Sales Operations Analyst role is central to that effort. You will work with Sales Ops, the sales field, and other supporting organizations to optimize customer engagements both internally and externally, blending centralized scale with high-touch support. Primary duties include serving as the first responder for centralized tickets, resolving within SLAs, ensuring policy compliance and data accuracy, and partnering with SOM teams to boost SDR and SE productivity. The ideal candidate thrives in a fast-paced SaaS environment, is highly analytical, enjoys aggregating and automating large datasets, and can present insights clearly to leadership. Secondary responsibilities involve automating day-to-day operations, delivering operational analytics on SLA compliance and ticket trends, and supporting Shared Services initiatives and cross-functional GTM projects.

Atlassian aims to reinvent the customer experience and has built a fast-growing, multi-billion-dollar business by converting free trials into happy customers, with the Sales Operations Analyst role being integral to that effort. You will work with Sales Ops teams, the sales field, and other supporting organizations to optimize customer engagements both internally and externally, blending centralized scale with high-touch support. The role involves managing centralized ticket requests across general or topic-specific areas and aligning with select Sales Operations Manager teams to champion specialized functions across SSE and AM teams to boost SOM and field productivity. The primary goal is to master centralized ticket resolution, ensure compliance with policies, deliver on SLAs, and maintain accurate data in systems of record; secondarily, you will partner to optimize and automate day-to-day operations for SSE and AM roles. The ideal candidate thrives in a fast-paced SaaS environment, is analytically sharp, enjoys aggregating and automating large datasets, and can present insights clearly to leadership; you will be the first responder on tickets, identify bottlenecks, architect scalable solutions, deliver operational analytics, and support broader Shared Services initiatives.

At Atlassian, the mission is to reinvent the customer experience and grow by turning free trials into happy customers, and the Sales Operations Analyst role is integral to that effort. The role works with Sales Ops teams, the sales field, and other supporting organizations to optimize customer engagements, blending centralized scale with high-touch support, and will manage centralized ticket requests across general or topic-specific areas. The primary goal is to master centralized ticket resolution, ensure compliance with published policies, deliver on SLAs, and maintain accurate data in systems of record, while partnering with select SOM teams to optimize SOM and field productivity across SSE and AM groups. The ideal candidate thrives in a fast-paced SaaS environment, is highly analytical, enjoys aggregating and automating large datasets, and can present insights clearly to leadership, with a passion for working with Sales Ops and sales teams and ensuring data integrity and process adherence. You will also deliver operational analytics and reporting to monitor SLA compliance and ticket trends, identify bottlenecks, architect scalable solutions, and support broader Shared Services initiatives and cross-functional GTM projects.

Zendesk is hiring a technical Sales Engineer to help redefine CX and ES with autonomous AI, by writing code, building production-ready POCs, and delivering API integrations that demonstrate Zendesk’s platform and AI capabilities. You’ll own the technical execution of customized demos, connect Zendesk to complex client tech stacks, manage API integrations, and collaborate on deep technical validations, security/architecture questionnaires, and developer-to-developer reviews, while also building scalable internal tooling. Required qualifications include a bachelor’s in a quantitative/technical field, 2–4 years in a technical client-facing role or hands-on software development, proficiency with modern languages (JavaScript, Python, Node.js) and REST/SOAP APIs, a strong interest in AI (LLMs and autonomous workflows), and willingness to travel 30–50%. Preferred qualifications include familiarity with enterprise infrastructure and cloud ecosystems (AWS, GCP, or Azure), the ability to present technical concepts to both technical and non-technical audiences, and a portfolio of personal projects or contributions. Zendesk emphasizes hybrid work, diversity and inclusion, equal opportunity, and accommodations for disabilities, with AI screening possible; applicants can request accommodations by contacting a specified email.

Zendesk is hiring a visionary Regional Vice President of Sales Engineering in Singapore who will report to the SVP of Global Presales and lead a world-class team to evangelize AI-driven CX to C-suite executives. The role will partner with regional sales leadership to penetrate new enterprise markets and architect the pre-sales blueprint required to land large, complex accounts. You will drive technical win and adoption rates by establishing rigorous pre-sales frameworks, PoC/pilot standards, and custom demo strategies that boost win rates and accelerate post-sale value realization. Qualifications include 8+ years managing pre-sales/sales engineering teams (including multi-tier leadership) in enterprise SaaS, deep CX domain expertise, strong enterprise architecture and cloud/AI knowledge, and proven public speaking with the ability to translate technical concepts into business outcomes. Zendesk offers autonomy to shape GTM strategy, a hybrid, inclusive culture, commitment to equal opportunity and diversity, accommodations for applicants, and notes that AI-based screening may be used per policy.

As a Technical Account Manager at Zendesk, you'll act as an extension of your clients' teams, combining technical acumen with business strategy to maximize value from Zendesk solutions and guide configurations, integrations, and architecture through collaboration with clients and internal teams. You will establish relationships across all levels, document CX/EX ecosystems, and develop tailored Customer Technical Roadmaps with short, medium, and long-term improvement plans, while conducting regular operational reviews and orchestrating Zendesk resources to support implementations. The role includes creating critical issue resolution plans, advocating for customer needs with product teams, and collaborating with other TAMs to ensure continuous improvement and global delivery excellence. Required qualifications include 10+ years of technical experience (at least 5 in enterprise), knowledge of Zendesk, experience in service management and customer/employee experience, strong customer-facing technical leadership, API/SaaS workflow understanding, and deep expertise in at least one industry vertical. The position requires being physically located in Karnataka or Maharashtra with a hybrid work setup; Zendesk is an equal opportunity employer that supports accommodations and promotes diversity, equity, and inclusion, and may use AI screening in the hiring process.

Zendesk builds AI-powered, customizable service software used by many brands to improve customer relationships, and this role is a Senior Product Manager for Strategic Integrations and Connections to connect, sync, and orchestrate across Zendesk and other systems. The role involves significant direct interaction with customers, partners, and executive sponsors, and requires collaboration with engineering, design, product marketing, sales, and tech alliances to build and launch solutions. You will set a vision and roadmap for integrations, work with Tech Alliances to grow partnerships and co-marketing opportunities, drive the direction of new capabilities with engineering and design, and, when needed, de-escalate customer escalations with executives. Basic qualifications include a bachelor’s degree, 5 years of product management experience delivering customer-focused SaaS products end-to-end, strong collaboration, independent ownership, excellent written and verbal communication, and a data-driven approach to measure success. Preferred qualifications include experience managing geographically distributed teams, location options in Karnataka or Maharashtra, a hybrid in-office/remote schedule, and Zendesk’s commitment to diversity, equal opportunity, and AI screening with accommodations available.

Zendesk is hiring a Senior SEO Specialist for international markets (Germany as a core market, plus the UK, ANZ, and select Tier 2 markets such as India and Singapore) to lead organic search, content, and technical SEO programs and help the company adapt to AI-powered discovery. The role involves developing and executing international SEO and AEO strategies, surfacing market-specific opportunities, and driving German-language optimization in collaboration with Content, Localization, Regional Marketing, and Product Marketing teams. It also covers maintaining technical SEO health, conducting audits, considering JavaScript rendering and localization impacts, and building AI-powered automations and agentic workflows to scale research, optimization, localization, QA, and monitoring. The candidate will analyze performance with GA4, GSC, Snowflake, and AEO tools, translate data into actionable priorities, and partner across multiple functions to influence roadmap decisions. Requirements include 5+ years of hands-on SEO experience (SaaS/enterprise preferred), fluency in German and English, experience managing multi-country markets, expertise in AEO and AI-powered discovery, automation using LLMs or APIs, strong analytics, and excellent cross-functional communication; Zendesk also notes hybrid work, AI screening of applications, and a commitment to diversity and inclusion.

The Senior SEO Specialist role focuses on international markets (Germany as a core market, plus the UK, ANZ, and Tier 2 markets like India and Singapore) to drive organic search and adapt to AI-powered, answer-first discovery. Responsibilities include developing and executing SEO and AEO strategies across these markets, surfacing content opportunities, leading German-language optimization, and planning experiments to scale successful approaches. Technical SEO scope covers site health, crawling, rendering, indexing, internal linking, structured data, Core Web Vitals, audits, coordinating with Web/Engineering, and building AI-powered automations and agentic workflows to scale research, localization, QA, and reporting. Analytics & cross-functional leadership involve measuring performance with GA4, GSC, Snowflake, and AEO tools, linking results to business outcomes, and partnering with Content, Web, Engineering, Product Marketing, Localization, Regional Marketing, and Paid Media to influence roadmaps. Required qualifications include 5+ years of hands-on SEO (SaaS/enterprise), fluency in German and English, experience in both content and technical SEO and AEO/AI-powered discovery, multi-market management, AI automation experience, strong analytics, and cross-functional communication; Poland base salary zł165,000– zł247,000 with potential bonuses, plus hybrid work policies and commitments to equal opportunity and accommodations.

Zendesk is seeking a Senior Director to lead the Global Delivery Hub in Pune, India, responsible for setting strategy, driving growth, and ensuring high-quality consulting and staffing operations aligned with global objectives. The role oversees end-to-end delivery for India-based AI consulting, data migration, and custom development teams, driving customer adoption and operational excellence while coordinating with Global Services to meet global requirements. Key duties include managing major client relationships, ensuring satisfaction and retention, establishing governance and performance metrics, and building a scalable, innovative delivery organization in India. Qualifications include 15+ years of leadership in services or consulting, 10+ years of P&L and large-scale operations, experience in matrix structures, and preference for India market knowledge and AI/tech delivery background; a Bachelor's is required and an MBA is preferred. The position offers a hybrid work model with in-office attendance, and Zendesk requires candidates to be physically located in Karnataka or Maharashtra per the posting; Zendesk also emphasizes equal opportunity, diversity, and AI screening as applicable.

The Solutions Architect will be the technical expert in the pre-sales process, collaborating with the Contact Center Platform Architecture team and potential customers to design customized solutions and secure new professional services engagements, with mandatory CCaaS and AWS experience. Their responsibilities include leading pre-sales scoping, providing expert technical support to the sales team, creating detailed professional services estimates and proposals, and articulating complex concepts clearly to technical and executive audiences. They will maintain deep Zendesk CCaaS product expertise, lead technical discussions, and partner with Professional Services to ensure a smooth transition from sales to delivery. Qualifications require strong AWS Connect and/or AWS services experience in a CCaaS environment, prior Solutions Architect experience in CCaaS with AWS, hands-on cloud deployment skills, and the ability to translate business objectives into technical solutions and estimates, along with exceptional English communication. Zendesk emphasizes an inclusive culture with a hybrid work model, notes that AI screening may be used, and positions itself as an equal opportunity employer offering accommodations for applicants with disabilities.

Zendesk is on a mission to power exceptional service for every person, building products rooted in AI, automation, and intelligent customer experiences to turn every interaction into a human connection. They are seeking driven software sales professionals for a pure hunting role in America who thrive in a fast-paced, goal-oriented environment and want a career in technology sales. The job involves identifying and qualifying opportunities, engaging with prospect organizations of all sizes, and collaborating with sales, product, and marketing to develop a significant pipeline across SMB, Commercial, and Enterprise accounts, including generating personalized outbound messaging and researching target companies (10K, 10Q, investor presentations, and news). Requirements include a minimum of two years in a sales-related role across SMB, Enterprise, and Commercial segments, a competitive, self-starter mindset, excellent communication, interpersonal and organizational skills, proficiency in Salesforce and tools like Zoominfo, Outreach, and 6sense, a bachelor’s degree preferred, and fluency in French. The role is hybrid with part-of-week in-office, Zendesk’s commitment to inclusion, possible use of AI systems to screen applications, and they are an equal opportunity employer offering accommodations for applicants with disabilities.

The Senior Engagement Manager at Zendesk leads and nurtures high-value client engagements, serving as the primary point of contact with stakeholders at all levels (including C-suite) and driving delivery with strategic and innovative thinking. They oversee complex projects from inception to completion, ensuring alignment with client objectives, budgets, and quality standards while improving delivery methodologies and mentoring junior team members. The role involves risk management, strategic project oversight, cross-functional collaboration with sales, marketing, product, and other teams, and supporting business development including proposals and contract negotiations. Requirements include 5+ years in client-facing roles in consultancy or professional services, strong leadership and analytical skills, excellent communication, proficiency with PM software and CRM tools, a bachelor’s (master’s preferred), willingness to travel up to 15%, and a Mexico City or Estado de Mexico location; experience with creating and understanding the financial impacts of all contract types (FF, T&M, FFM, FTE, etc.) is expected. Preferred skills include PM certifications (PMP, PRINCE2, SAFE, SCRUM), SaaS implementation experience, the ability to work under pressure, knowledge of AI models and workflows for internal and customer-facing work, and Zendesk’s hybrid work policy along with its commitment to equal opportunity and inclusion.

The Associate Solutions Architect at Zendesk supports the CX ARR business by delivering scalable, high-quality technical partnerships across account executives, customer segments, and sales opportunities, translating customer goals into credible, secure solution concepts and actionable next steps. Key duties include partnering on discovery and qualification, supporting multiple opportunities through a pooled coverage model, delivering technical discovery sessions, demos, workshops, proof-of-concept activities, and creating lightweight artifacts while coordinating with product, engineering, security, services, and customer success teams. The role emphasizes AI knowledge as a copilot to improve deliverables—organizing information, drafting, demos, and accelerating follow-up—while applying human judgment to ensure accuracy, and it does not involve building AI models. Technical requirements include a junior-level foundation with SaaS and CX workflow familiarity, understanding RESTful APIs, JSON, webhooks, authentication, SDKs, and data flows, the ability to read technical docs, and to explain concepts in business terms, plus support for demos and technical conversations. Required qualifications include professional English, customer-facing technical experience, strong communication and multitasking abilities, cross-functional collaboration, and comfort working through ambiguity; preferred qualifications include CX/CRM/SaaS experience and familiarity with AI product adoption and integration patterns; plus a location requirement of being based in Mexico City or Estado de Mexico, with Zendesk committed to equal opportunity and accommodations as needed.

GitLab is an intelligent DevSecOps orchestration platform that aims to boost developer productivity, operational efficiency, and security, trusted by millions of users and many Fortune 100 companies, with AI embedded as a core productivity multiplier. The Senior Security Engineer on the Security Incident Response Team (SIRT) protects GitLab.com and the company from threats, leads high-impact incidents, and scales security operations through automation and AI-driven workflows, operating in a 24/7 global model and covering the APAC window with rotating on-call. You’ll lead end-to-end incident response, deliver executive communications, conduct DFIR investigations, partner with Detection Engineering and Threat Intelligence to improve detection, and develop runbooks and cross-functional response processes while mentoring others. Required qualifications include cloud-first incident response experience, Git/GitLab usage in security contexts, SIEM/EDR and detection engineering, AWS/GCP familiarity, MITRE ATT&CK knowledge, automation skills, and an interest in applying AI/ML to detection and response. The team is globally distributed with remote roles and location-based eligibility, and GitLab emphasizes an inclusive, equal-opportunity workplace with comprehensive benefits, growth support, and a commitment to non-discrimination.

GitLab is an AI-native orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, and security, trusted by over 50 million users and many Fortune 100 companies. The company emphasizes AI as a core productivity multiplier and expects all employees to integrate AI into daily workflows to drive efficiency, innovation, and impact. The Senior Executive Business Partner to the CFO role sits at the center of GitLab’s move toward faster, more focused execution and an AI-native operating model, helping the CFO and Office of the CFO operate with clarity, speed, and discipline. Responsibilities include managing the CFO’s day-to-day needs and calendars, shaping leadership cadences, coordinating with People Operations, IT, recruiting, and other leaders, planning events and travel, and using AI tools to reduce routine work while ensuring high-leverage outcomes. The role requires experience supporting senior executives, an ownership mindset, in-person availability in San Francisco, strong communication and discretion, and proficiency with tools like Google Workspace, Slack, Zoom, Navan, GitLab, and AI tools; it offers a base US salary range of $115,200–$194,400 (with potential incentives for eligible roles), a comprehensive benefits package, remote/global hiring with location eligibility, and a firm commitment to equal opportunity employment.

GitLab presents itself as an intelligent DevSecOps orchestration platform used by over 50 million users and trusted by many Fortune 100 companies, with AI as a core productivity multiplier and a culture that values every voice. The role is Intermediate Security Engineer on the Security Incident Response Team, with a four-day work week (Sunday–Wednesday) for 24/7/365 coverage, focusing on detecting and responding to incidents and contributing to security tooling. Responsibilities include leading 24/7 incident response in a global rotation, creating and maintaining runbooks, conducting post-incident RCAs, designing automated security processes, driving continuous improvement, and collaborating across teams to deliver enhanced security capabilities. Qualifications include the ability to learn and lead incident response, experience with SIEM and security logging tools, cloud experience (GCP and/or AWS), Python or a willingness to learn, strong documentation skills, a proactive approach to threat investigation, and interest in cloud-based security investigations and forensics. The Security Operations team is globally distributed (Amer, APAC, EMEA), remote, and supported by benefits like flexible PTO, equity, growth funds, and parental leave, with GitLab emphasizing equal opportunity, inclusive policies, and privacy protections.

GitLab is an intelligent DevSecOps orchestration platform that increases developer productivity, operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by over 50 million users and a large portion of the Fortune 100, with AI embedded as a core productivity multiplier in daily workflows. The role involves building, managing, and supporting a globally distributed engineering team to deliver high-quality platform capabilities, hiring and onboarding talent, and aligning technical work with product management, design, and business goals in a remote, asynchronous environment. Key responsibilities include mentoring engineers, guiding system architecture, code quality, performance, security, and maintainability across frontend and backend, refining agile workflows, integrating AI tooling, providing ongoing feedback and career development, and participating in reliability and incident management as needed. The ideal candidate has experience leading engineering teams, delivering enterprise software and distributed systems, making cross-functional technical decisions, communicating effectively in remote settings, fostering inclusive and psychologically safe cultures, and using AI-assisted tools to boost velocity. The Core DevOps team owns core repository capabilities, and GitLab offers remote-friendly benefits such as Flexible Paid Time Off, Employee Resource Groups, equity compensation and an employee stock purchase plan, a Growth and Development Fund, and parental leave, along with a commitment to equal opportunity and accommodations in recruitment.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security, and digital transformation, trusted by 50 million users and more than half of the Fortune 100. The company emphasizes AI as a core productivity multiplier and promotes a high-performance, inclusive culture where every voice is valued and careers can accelerate. The role of Associate Revenue Operations Analyst, Policy & Rules of Engagement, is an entry-level, remote position in the United States focused on helping the Field Sales team apply go-to-market policies and resolve policy-related disputes. Responsibilities include maintaining policy documentation, responding to policy questions via Salesforce Chatter and Slack, identifying gaps, and collaborating with operations, sales compensation, and sales systems partners. The compensation package includes a US salary range of $71,200–$121,200 plus benefits such as flexible PTO, equity plans, and incentive pay up to 100% of base, with GitLab as an equal opportunity employer that provides accommodations on request.

Figma is recruiting software engineering interns in San Francisco or New York for a January 5, 2027 start, matching interns with teams based on their interests to shape different layers of the product and infrastructure. Interns will be embedded in small engineering teams, work with mentors and cross-functional peers, and ship meaningful features, tools, or systems by the end of the internship. They can choose among Engineering interests: Product (full-stack user-facing features), Backend/Infrastructure (platform tooling and distributed systems), Security Engineering, or Open (flexible), and will contribute to projects aligned with team goals while building tests and documentation. Requirements include coding experience in at least one general-purpose language, solid CS fundamentals, and an interest in system design; bonus points for experience with AI-assisted development tools; compensation is $55 per hour plus housing stipend and travel reimbursement. Figma emphasizes diversity and inclusion, equal opportunity employment, accommodations for applicants with disabilities, and notes interview logistics (camera-on for video interviews) and in-person onboarding, with candidate data processed under the Candidate Privacy Notice.

Figma is hiring software engineering interns who will be embedded in small cross-functional teams across product and infrastructure at SF or NYC hubs, with multiple possible start dates (May 3, May 17, June 1, or June 14). Interns select engineering interests (Product, Backend/Infrastructure, Security, or Open) to help match with the most relevant projects, such as building full-stack features, platform tools, or security-focused work, and will ship their project by the end of the internship. They’ll collaborate with engineers, PMs, designers, and QA, write tests, maintain documentation, participate in code reviews, and contribute to projects like FigJam diagramming improvements or shared fonts. Applicants should have experience in at least one major language, solid CS fundamentals, and a desire to learn about system design, with extra credit for experience using AI-assisted development tools. Pay is $55 per hour with housing stipend and travel reimbursement; Figma emphasizes diversity and accommodations for disabilities, and outlines interview and privacy processes.

Figma aims to make design accessible and its platform supports idea-to-product workflows, including brainstorming, prototyping, translating designs into code, and AI-assisted iteration for global collaboration. The Events Manager on Figma’s experiential Marketing team will own Config, the flagship user conference, shaping its experiential strategy and end-to-end delivery and translating objectives into compelling in-person experiences. The role requires cross-functional partnership with Brand, Field Marketing, Partnerships, and more, establishing scalable operating models and working with Brand Studio to align brand and creative vision with live environments and moments. Qualifications include 10+ years in experiential marketing or event production, experience leading large-scale programs, strong operations and cross-functional leadership, and the ability to manage budgets and timelines, with experience at Figma a plus. Figma offers equity, a comprehensive benefits package, a base salary range of $115,000–$269,000, and a commitment to diversity and inclusion, along with accommodations for applicants and a policy that cameras be kept on during video interviews and in-person onboarding.

Figma is hiring an Events Manager on its experiential Marketing team to shape Config, the flagship user conference, and own key areas of its experiential strategy and production. The role involves translating objectives into compelling in-person experiences, creating scalable operating models, and leading cross-functional programs with Brand, Field Marketing, Partnerships, and external agencies. You’ll work with Brand Studio to translate brand and creative vision into live experiences, manage budgets and timelines, and define success metrics using audience and business insights to inform future strategy. Requirements include 10+ years in experiential marketing or event production, proven experience with large-scale conferences, strong operations and program management skills, and the ability to influence across functions; experience with Figma is a plus. The compensation includes base salary $115,000–$269,000 USD, equity plus comprehensive benefits, and Figma emphasizes diversity and accommodations; applicants are encouraged to apply even if not a perfect match, and there are privacy and onboarding requirements including cameras on during video interviews and in-person onboarding.

Figma is hiring an Enterprise Account Executive to drive sales with enterprise customers, targeting executive-level decision-makers and delivering innovative solutions across Figma’s product suite. The role involves building and managing a pipeline for 5000+ FTEs, applying discovery and value-selling, securing sponsorship for enterprise-wide deployments, and coordinating with cross-functional teams to advance deals. Requirements include multiple years of software/SaaS enterprise sales, a proven track record meeting pipeline targets, and experience managing complex 6+ month sales cycles, with a plus for selling to technical audiences and deal-qualification certification. It’s a full-time role that can be remote in the US or based in one of Figma’s US hubs, with a base salary range of $165,000–$190,000 plus equity and comprehensive benefits, compensation determined by qualifications and location. Figma emphasizes diversity and inclusion, offers accommodations for disabilities, requires cameras on during video interviews, and onboarding will be in-person, with candidate data processed under the Candidate Privacy Notice.

Figma is expanding its team to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and real-time collaboration from anywhere. They’re hiring an Enterprise Account Executive to drive sales and maximize revenue with enterprise customers, building relationships with executive decision-makers, understanding complex business needs, and delivering innovative solutions across the product suite. You’ll create and manage an enterprise pipeline to meet targets, use discovery and value-selling with 5000+ FTEs, align with executives for enterprise-wide deployments, develop strategic account plans, multi-thread at the executive level, and collaborate cross-functionally to advance deals and ensure customer success. Requirements include experience closing multi-year enterprise SaaS sales to 5000+ FTEs, consistent pipeline generation, and managing complex sales cycles, with a bonus for experience selling to technical audiences or holding deal qualification and prospect discovery certifications. Figma is an equal opportunity employer that values diversity and offers equity, competitive benefits, and a base salary range of $165,000–$190,000 plus incentives; roles can be remote in the US or based in US hubs, and they require camera-on video interviews with in-person onboarding, with accommodations available upon request.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. Their tools are designed to streamline work, foster alignment, and enable large-scale business transformation, guided by values of innovation, excellence, ownership, and teamwork in a diverse, inclusive culture. Lucid serves major organizations, including Fortune 500 companies like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, and has over 100 million users with rapid ongoing growth. The Sales Team includes roles such as Scaled Account Specialist and the Transactional Business Team, focusing on SMB lifecycle management, renewals, expansions, and delivering value through scalable, low-touch engagement. The Scaled Account Specialist role involves managing a large SMB portfolio, Salesforce data, cross-functional collaboration, and developing scalable playbooks, and is a hybrid position in South Jordan, UT requiring a bachelor’s degree and 1-2 years of experience with two in-office days (Tuesday and Thursday).

The Executive Operations Manager is a trusted partner to the CMO, turning strategy, priorities, and commitments into coordinated execution while keeping the organization aligned and able to deliver. They proactively identify blockers, risks, and dependencies before they become problems, acting as a force multiplier rather than owning business outcomes. The role spans strategy, operations, project/programme management, and executive support to move key initiatives forward with clarity, speed, and accountability, surfacing friction and ensuring decisions translate into measurable results. They provide structure, governance, and cross-functional coordination through programme/project management, stakeholder alignment, problem solving, and a focus on AI, automation, and continuous improvement to boost productivity and reduce manual effort. Success is judged by proactive issue resolution, smooth progression of strategic initiatives without constant chasing, fast, well-informed CMO decisions, freed time for high-value work, and maintained confidentiality in sensitive matters.

This role is the Field Marketing Team Lead for the North America region, responsible for leading a regional field marketing team and aligning marketing execution with sales to drive pipeline, accelerate deals, and regional revenue growth. You will coach and develop the team, set objectives, provide ongoing feedback, and influence senior colleagues through executive presentations, fostering a collaborative, data-driven culture focused on continuous improvement. You’ll act as the senior marketing partner to regional sales leadership, shaping territory planning, account strategy, and go-to-market priorities, using data to monitor funnel performance and impact. You’ll oversee planning and execution of regional integrated campaigns (ABM, events, digital, partner co-marketing), budgeting, enablement, localization of global campaigns, and regular stakeholder reporting to maximize outcomes. You’ll also manage partner marketing as the main regional contact for marketing execution, collaborate cross-functionally with Brand, Solutions Marketing, Ops, and other teams, and establish KPIs/dashboards to measure outcomes and drive data-driven decisions.

Tempo is a global company with over 30,000 customers, including a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, to help teams work smarter. Since 2007 it has grown from a time-tracking tool to the #1 time management add-on for Jira and a trusted Atlassian ecosystem player, now building a competitive intelligence and market analytics capability within a strategic portfolio management platform. The role is a hands-on product manager who will own the roadmap and outcomes for competitive intelligence and market analytics, define the first release, work with design and engineering, and coordinate go-to-market efforts including positioning, packaging, and enablement, with an emphasis on shipping incremental value quickly. Requirements include 5+ years of product management in B2B/enterprise software, a bias to action, collaboration with design and engineering, commercial instincts, and comfort with AI tools; nice-to-haves include background in competitive intelligence, market analysis, CRM data, and familiarity with competitive intelligence platforms. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, professional growth opportunities, and a culture focused on ownership, collaboration, and inclusion.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. The company is building narrative authority in AI, aiming to shape how the market understands AI for teams, and this role centers on turning real product and AI insight into distinctive, sustained executive social presence. Reporting to the Editorial & Executive lead, you’ll partner with social media, product marketing, communications, and senior executives to develop credible, timely social content. The role requires deep technical understanding to translate complex AI and product concepts into content that engages engineers, founders, and enterprise buyers, leveraging Atlassian’s meaningful product depth and authentic executive participation. Responsibilities include shaping executive voice, monitoring the AI zeitgeist, converting insight into posts, establishing a repeatable cadence, advising on participation, collaborating cross-functionally, and measuring performance to refine the approach.

Atlassian offers flexible work arrangements and can hire people in any country where it has a legal entity. The company is building narrative authority in AI for teams, and this role centers on turning real product and AI insight into a distinctive executive social presence. Reporting to the Editorial & Executive lead, the role collaborates with social media, product marketing, communications, and senior executives to develop credible, timely social content. It sits at the intersection of AI fluency, executive voice, and social platform craft, with the aim of creating a sustained social voice that resonates with engineers, founders, and enterprise buyers. Key duties include shaping executive social voice, tracking AI zeitgeist, translating insights into content, establishing cadence, advising on participation, partnering cross-functionally, and measuring performance to sharpen the approach over time.

At Atlassian, employees can work in-office, from home, or in a hybrid model, giving them flexibility to support family and personal goals. They hire people in any country where the company has a legal entity. The role emphasizes expert product selling as a knowledge leader in Service Management trends to inform sales strategies and position Jira Service Management. It involves collaborating with sales teams to develop and execute revenue-driving strategies and engaging customers to propose value-based solutions. Additionally, it requires cross-functional collaboration with Account Executives, Marketing, Account Management, Product, and Partner Management to align on strategies and explore co-selling opportunities.

Atlassian offers flexible work options, letting employees choose to work in an office, from home, or a blend of both. They hire people in any country where they have a legal entity. They emphasize Expert Product Selling, acting as a knowledge leader in Service Management trends to inform sales strategies and the positioning of Jira Service Management. They collaborate with sales teams to develop and execute sales strategies that drive revenue growth. They engage with customers to understand their business needs and propose value-based solutions, while cross-functionally aligning with Account Executives, Marketing, Account Management, Product, and Partner Management to explore co-selling opportunities.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid setup to support family and personal goals. The company can hire people in any country where it has a legal entity. Expert Product Selling involves acting as a knowledge leader in service management trends to inform sales strategies and the positioning of Jira Service Management. Sales Strategy Development entails collaborating with sales teams to develop and execute sales strategies that drive revenue growth. Customer Engagement focuses on understanding customers' business needs and proposing value-based solutions, while Cross-functional Collaboration involves working with Account Executives, Marketing, Account Management, Product, and Partner Management to align on strategies and explore co-selling opportunities.

Atlassian provides flexible work options, allowing staff to work in an office, from home, or a mix to support personal goals and priorities. The company can hire people in any country where it has a legal entity. The Expert Product Selling role acts as a knowledge leader in Service Management trends to inform sales strategies and the positioning of Jira Service Management. Sales Strategy Development involves collaborating with sales teams to create and execute strategies that drive revenue growth, while Customer Engagement focuses on understanding customers' business needs to propose value-based solutions. Cross-functional Collaboration requires working closely with Account Executives, Marketing, Account Management, Product, and Partner Management to align on sales strategies and explore co-selling opportunities.

Atlassian offers flexible work locations (office, remote, or a mix) and hires globally where they have a legal entity. The Advisory Services team is globally distributed and focuses on helping the company's largest strategic and enterprise customers solve complex challenges, acting as trusted advisors to maximize the value of Atlassian investments and impact millions of users. They are hiring a Senior Solutions Consultant with a Teamwork Foundations + AI focus to join the Advisory Services Delivery team as an individual contributor (not a managerial role). Atlassian Solutions Consultants are experts in Atlassian products and solutions who deliver guidance to drive value realization for clients and provide strategic technical guidance at scale, aligning product capabilities with business outcomes. In this role, you will showcase customer successes, expand reach to new use cases and markets, create technical solution content and prescriptive guidance, and advocate for customer needs with cross-functional collaboration across Atlassian teams.

At Atlassian, you can choose to work in an office, from home, or a mix, and the company hires in any country where it has a legal entity to support personal and family priorities. The Atlassian Advisory Services team is globally distributed and engages with large strategic and enterprise organizations to provide trusted advisors who help clients realize maximum value from their Atlassian investments. They are hiring a Senior Solutions Consultant with a Teamwork Foundations + AI focus to join the Advisory Services Delivery team as an individual contributor, not a manager. Atlassian Solutions Consultants are experts in Atlassian products, practices, and solutions, delivering strategic technical guidance at scale and aligning product capabilities with business needs and outcomes. In this role, you will help top promoters showcase successes, create technical solution content and prescriptive guidance for customer goals, and partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions addressing business drivers.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, giving employees control over work-life priorities. The Public Sector Enterprise Advocate will deeply understand customers, nurture existing relationships, and build new ones while guiding strategic account planning and value creation. Key duties include driving clients’ migration to Atlassian’s FedRAMP cloud and serving as the customer account lead, coordinating across Channel Partners, Solutions Engineers, and other teams. The role also acts as a liaison between executives in product and engineering and customers to influence the roadmap and improve the customer experience. The position seeks a customer-obsessed, creative individual who can organize resources, loves enterprise sales, and can thrive under the Director of Federal Sales.

At Atlassian, employees can work in an office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity. The Public Sector Enterprise Advocate role focuses on deeply understanding customers, growing relationships, and driving migration to Atlassian’s FedRAMP cloud offering. The advocate acts as the customer account lead, coordinating support and cross-functional teams (such as Channel Partners and Solutions Engineers) to assist customers on their Atlassian journey. They serve as a liaison between executives in product and engineering and customers, helping shape the roadmap and improve the customer experience. The position asks if you are customer-obsessed, resourceful, and passionate about the Enterprise Sales approach, describing it as a career-changing opportunity reporting to the Director of Federal Sales.