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GitLab describes itself as an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. It notes over 50 million registered users and claims that more than half of the Fortune 100 rely on GitLab to ship better, more secure software faster, with AI embedded as a core productivity multiplier across teams. The company emphasizes a high-performance, value-driven culture centered on continuous knowledge exchange, innovation, and an inclusive environment where every voice is valued. The Manager, Procurement role leads strategic sourcing, vendor management, and contract negotiations for critical technology suppliers (software, cloud infrastructure, and hyperscalers) and collaborates with CTO, CISO, and CIO leadership to shape sourcing strategies and explore AI-assisted procurement. Requirements include 5–7 years of procurement experience (at least 3 in category management), experience with software/cloud procurement, strong financial and analytical skills, and a bachelor’s degree, with the role offered remotely and accompanied by comprehensive benefits and a strong commitment to equal opportunity and accommodations.

GitLab is an intelligent orchestration platform for DevSecOps that embraces AI as a core productivity multiplier and fosters a high-performance culture where every voice is valued. The Manager, IT SOX PMO role will own IT-specific SOX compliance activities and serve as an ITGC/ITAC subject matter expert, reporting to the Senior Director and supporting automation in a high-growth technology environment. Key responsibilities include guiding SOX compliance, partnering with the business PMO to assess readiness, maintaining control documentation, facilitating control walkthroughs, coordinating with auditors, reviewing SOC reports, and identifying automation opportunities while monitoring AI-related regulatory changes. Qualifications include a bachelor’s degree in IT, CS, or accounting; IT audit/SOX experience with ITGCs/ITACs and COBIT/COSO; certifications such as CISA, CPA, CIA, or CISSP; SaaS experience; proficiency with GRC tools (AuditBoard a plus); strong communication and cross-time-zone collaboration skills; and familiarity with AI tools is a plus. The role is part of the second-line SOX PMO within GitLab’s CAO, fully remote, with benefits like flexible PTO, ERGs, equity, and parental leave, and a US salary range of $115,000–$194,000, reflecting GitLab’s commitment to equal opportunity and inclusive hiring with location-based guidelines.

GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, and security/compliance, accelerating digital transformation, and is trusted by over 50 million users and more than half of the Fortune 100. The company embeds AI as a core productivity multiplier in its own processes, expecting all team members to incorporate AI into daily work to drive efficiency and innovation. The Manager, Engineering, Nonlinear Productivity (Friction Elimination & Solutions) role will oversee forward-looking work to review GitLab’s software development lifecycle and code-generation workflows, identify recurring friction, test durable fixes, and surface internal solutions that could become customer-facing products. Responsibilities include surveying workflows, evaluating build/buy/adapt options (including AI tooling), prototyping solutions, hiring or acting as a hands-on manager for a small team, driving internal adoption, building a business case to productize successful fixes, and documenting learnings with metrics. Qualifications include demonstrated ability to use GitLab, a track record of shipping fixes for developer productivity and lifecycle friction, comfort with ambiguity, people management experience, technical depth, product judgment, familiarity with agentic/AI-assisted tooling, and preferably experience turning internal tools into customer-facing products, with a path to Senior Manager and remote, globally supported roles.

GitLab is an intelligent orchestration platform for DevSecOps used by millions of users and trusted by many Fortune 100 companies, embedding AI as a core productivity multiplier and promoting a high-performance, inclusive culture. The role of Manager, Engineering, Git & Gitaly Operations leads the team responsible for the Git infrastructure layer—Git itself, Gitaly, and related services—that underpin GitLab across Self-Managed, GitLab Dedicated, and SaaS deployments. Responsibilities include building and leading a team with deep Git and Gitaly expertise, owning production reliability, steering incident management and postmortems, and designing cross-deployment service models while preserving a cloud-agnostic architecture. Candidates should have hands-on Git internals knowledge, strong distributed systems fundamentals, experience operating production infrastructure across multiple deployment models, and people management experience, with additional preference for experience with Gitaly, libgit2, JGit, or multi-hyperscaler environments. GitLab emphasizes a global remote-friendly workplace with comprehensive benefits, inclusive hiring practices, and clear privacy and equal-opportunity policies.

GitLab is the intelligent orchestration platform for DevSecOps that increases developer productivity, operational efficiency, reduces security and compliance risk, and accelerates digital transformation, and is trusted by more than 50 million users and over 50% of the Fortune 100 to ship better, more secure software faster, with AI embedded as a core productivity multiplier in daily workflows. The Customer Success Management (CSM) team focuses on aligning with customers’ desired business outcomes, enabling them on existing use cases, expanding into new use cases, and serving as a liaison among Product, Engineering, Sales, and Professional Services to maximize customer ROI. As a leader in CSM, you’ll mentor and enable the team to exceed growth and retention forecasts, work with the Customer Success Director to set goals, manage onboarding, adoption, executive reviews, renewals, and overall account health, and develop strong senior-level relationships with customers while collaborating across the organization to support OKRs. Candidates should have a proven track record in software/technology sales, consulting, or customer success, experience leading teams and scaling customer success programs, familiarity with SDLC, agile/DevOps, and cloud/container technologies, and the ability to translate strategy into initiatives and manage global teams; fluency in German is a plus. GitLab supports full-time employees with benefits such as flexible PTO, ERGs, equity, the Growth and Development Fund, and parental leave; they emphasize equal opportunity, non-discrimination, and accommodations, provide location-based hiring guidelines, and invite applicants from diverse backgrounds to apply.

GitLab is an intelligent orchestration platform for DevSecOps with a strong all-remote culture that embraces AI as a productivity multiplier and serves millions of users, including more than half of the Fortune 100. The SEC Manager on GitLab’s Accounting team owns end-to-end external financial reporting, including SEC filings such as 10-Ks and 10-Qs, and oversees the quarterly and annual reporting calendar with cross-functional coordination across Accounting, Legal, FP&A, and Investor Relations. Responsibilities include leading the earnings release process, managing the disclosure checklist and XBRL review, driving automation and standardization to improve disclosure quality, and handling related journal entries, reconciliations, EPS calculations, and stock-based compensation schedules. Candidates need a bachelor’s degree in accounting, CPA preferred or in progress, with experience owning SEC deliverables in a public company or public accounting setting, plus strong project management, analytical, and communication skills, and preferably experience with Workiva Wdesk and NetSuite. GitLab offers a fully remote environment with comprehensive benefits, a US base salary range of $139,000–$235,000, and inclusive hiring practices that encourage applicants from diverse backgrounds who may not meet every qualification.

GitLab is an AI-enabled DevSecOps platform that boosts developer productivity, operational efficiency, security, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI embedded in daily work and a culture that values every voice. The role is Lead Pricing Strategist on GitLab's Pricing team, shaping pricing and packaging across the portfolio—from Premium and Ultimate to GitLab Duo and AI/usage-based products like Flex and Orbit. Responsibilities include collaborating with Product Management, Product Marketing, and Finance to create monetization models, analyze market trends and usage data to inform pricing, conduct regular pricing reviews, evaluate new business models, map SKUs, and clearly communicate recommendations to senior leadership. Requirements include extensive SaaS pricing leadership, financial analysis and modeling using BI tools (e.g., Sisense or Tableau), strong analytical and communication skills, the ability to frame ambiguous problems and align cross-functional stakeholders in a fast-paced environment. Compensation and environment: the US base salary range is $139,200–$235,200, with incentives (up to 100% for Sales) and benefits such as flexible PTO, equity, and parental leave; GitLab hires remotely worldwide with location-based eligibility, and is an equal-opportunity, merit-based, inclusive workplace.

GitLab describes itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, security, and digital transformation, with AI woven into daily work and a high-performance, values-driven, all-remote culture. The Lead Legal Counsel, Employment role is a remote, senior advisory position (ideally based in the UK or Ireland) supporting employment matters for GitLab’s globally distributed organization. Key duties include providing practical employment-law guidance across the lifecycle, drafting and negotiating employment-related documents, advising on compliance across EMEA (including GDPR), managing disputes and outside counsel, and developing scalable processes. Requirements include substantial multinational experience with works councils, a qualifying law degree, deep EMEA employment knowledge, strong drafting and policy experience, and the ability to work independently in a remote, asynchronous environment. GitLab emphasizes flexible benefits, equal opportunity and inclusion, location-based eligibility, and a recruitment privacy policy, inviting applicants from diverse backgrounds.

GitLab is the intelligent orchestration platform for DevSecOps used by more than 50 million registered users and over half the Fortune 100, emphasizing AI as a core productivity multiplier to accelerate secure software development. The company fosters a remote, distributed, high-performance culture where every voice is valued and knowledge is continuously exchanged to drive innovation. The Internal Events Lead, within People Communications and Engagement, will design, deliver, and own the full lifecycle of GitLab’s internal events—such as assemblies, Company Kick-Offs, AMA sessions, and virtual or hybrid gatherings—across multiple time zones. Key requirements include experience planning large-scale internal events for 500+ attendees, strong project and budget management, collaboration with senior leaders, and familiarity with virtual/hybrid platforms and AI tools. GitLab offers benefits like flexible PTO, ERGs, equity and an employee stock purchase plan, parental leave, home office support, location-based hiring guidelines, and a commitment to being an equal opportunity employer with accommodations available.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, reduce risk, and accelerate digital transformation, with AI embedded as a core productivity multiplier and a culture that values every voice. The role is a shift-based Support Engineer embedded in Engineering, working with edge-case customer scenarios, performing Linux admin tasks, diving into code to fix issues, and contributing to product knowledge and documentation. You’ll support Self-managed and GitLab.com customers via Zendesk, merge requests, email, and video, while collaborating with Product, Development, Infrastructure, Customer Success, and Sales to shape goals and roadmaps, create documentation, and participate in pairing sessions and on-call rotations. The team is globally distributed across AMER, EMEA, and APAC, offering a flexible, remote, asynchronous work environment with benefits like PTO, equity, growth funds, parental leave, and home office support, all under a culture of collaboration and transparency. GitLab emphasizes equal opportunity and merit-based hiring, with location-based eligibility considerations, a Recruitment Privacy Policy, and a commitment to inclusive practices that invite diverse candidates who may not meet every qualification.

GitLab is an intelligent orchestration platform for DevSecOps that aims to increase developer productivity, operational efficiency, and security while accelerating digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI integrated as a core productivity multiplier. The company emphasizes a high-performance, values-driven culture where continuous knowledge exchange abounds, every voice is valued, and employees are encouraged to contribute to solving complex problems and co-creating the future of software. The role described is a shift-based Support Engineer positioned within the Engineering department, working with customers on complex edge cases in diverse environments and occasionally contributing to code, documentation, and support processes. Responsibilities include supporting self-managed and GitLab.com customers via Zendesk and other channels, collaborating across Product, Development, Infrastructure, CS, and Sales to shape product goals, and participating in on-call rotations and hiring activities. Requirements include strong Linux administration, scripting, Git and CI/CD experience, DevOps familiarity, and ability to communicate technical topics to varied audiences, while the team is globally distributed and GitLab offers remote work, flexible PTO, equity, growth support, parental leave, and an inclusive, location-aware recruitment policy.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, reduce risk, and accelerate digital transformation, with 50M+ registered users and Fortune 100 trust, while embedding AI as a core productivity multiplier in daily work. The role of Support Engineer sits at the intersection of Support and Engineering, embedded in Engineering to solve complex issues on self-managed and GitLab.com environments, contribute fixes via merge requests, and shape the product roadmap through cross-team collaboration. In the first year you’ll build deep expertise across GitLab deployments, support both self-managed and SaaS users, and create tools and content to improve support efficiency (examples include Omnibus issue checks, server-state capture, interactive log tables, and ChatOps). You’ll support a mix of customers through tickets, MR, email, and calls; investigate with Linux tools and the GitLab codebase; update clear, reusable documentation; participate in pairing and hiring activities; and take on on-call rotations and incident communications while helping improve processes. Requirements include strong Linux administration (LFCE/RHCE), scripting in Ruby or Bash and familiarity with Rails, Git/CI/CD experience, the ability to explain complex topics to varied audiences, and knowledge of DevOps/Kubernetes/Serverless, with the team being global and remote and GitLab’s inclusive, equal-opportunity hiring policy and comprehensive benefits.

GitLab is described as an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity and security, with over 50 million users and Fortune 100 trust, and it embeds AI as a core productivity multiplier. The role is an Intermediate Software Engineer on GitLab’s Vulnerability Management team, focusing on Ruby on Rails backend work to support core security workflows like triage, prioritization, and reporting, within a full-stack team. You’ll develop and maintain backend features, ship with minimal guidance, improve the performance and scalability of ingestion and reporting systems, collaborate across frontend and security teams, participate in code reviews, and take part in on-call rotations. Requirements include experience with Rails backends, PostgreSQL, working in distributed teams, clear communication, and helpful frontend experience (JavaScript/Vue); familiarity with Elasticsearch or vulnerability/security domains is a plus, and GitLab welcomes candidates with varying levels of experience. The company offers remote, worldwide roles with benefits (health, finances, PTO, equity, parental leave, growth opportunities), emphasizes equal opportunity and anti-discrimination, and provides privacy and location guidance for applicants.

GitLab is an intelligent orchestration platform for DevSecOps designed to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and over 50% of the Fortune 100 trusting GitLab. The company treats AI as a core productivity multiplier and expects every team member to incorporate AI into daily workflows to drive efficiency, innovation, and impact, while maintaining a high-performance culture where all voices are valued and knowledge is continuously shared. The Intermediate Fullstack Engineer - Data Products role is a hands-on, cross-stack engineering position that will ingest, model, and sync data into a knowledge graph and build frontend experiences, backend services, APIs, and AI-enabled workflows. Responsibilities include designing features for data ingestion, graph synchronization, and integrations with Jira, Zendesk, ServiceNow, and observability tools, plus building dashboards for DORA, value stream, GitLab Duo, and software development lifecycle metrics. Required skills include deep production experience with Go, Ruby, and Node; familiarity with OLAP data platforms like ClickHouse; experience building AI-powered product features and operating multi-tenant SaaS environments; and strong communication, with the Data Products team comprising Dashboard/Reporting Framework, Internal Ingestion, and External Ingestion, plus GitLab’s remote, globally distributed roles and equal-opportunity policies and benefits.

GitLab is an intelligent orchestration platform for DevSecOps used by millions of registered users and trusted by a substantial portion of the Fortune 100 to ship better, more secure software faster, with AI embedded as a core productivity multiplier. The role is an Intermediate Backend Engineer on the Platform Readiness team within GitLab's Infrastructure and Developer Experience, focused on building internal developer tooling to embed platform readiness intelligence across four deployment targets—Self-Managed, Dedicated, Dedicated for Government, and GitLab.com. You will build and maintain agentic workflow components on the Duo Agent Platform (including the Core Agentic Workflow and the Requirements Agent), contribute to the platform requirements knowledge base, and create integration surfaces to engage feature teams, while writing tests, docs, and evaluations. Required skills include backend-focused software engineering with TypeScript/Node, Python, or Go; comfort with YAML/JSON Schema and structured content; Kubernetes experience; asynchronous collaboration; and exposure to LLM APIs or agentic frameworks, with Ruby, GitLab workflows, and open source contributions highly valued. The team collaborates with Infrastructure, Security, and Data to ensure platform readiness across four deployment platforms, offers growth opportunities and a comprehensive benefits package, and GitLab emphasizes equal opportunity, remote work, and inclusive hiring practices, inviting applicants who may not meet every qualification to apply.

GitLab describes itself as an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, efficiency, security, and digital transformation, with over 50 million users and more than half of the Fortune 100 trusting GitLab. The company treats AI as a core productivity multiplier and expects all team members to incorporate AI into daily workflows within a remote, asynchronous, high-performance culture where every voice is valued. The Intermediate Backend Engineer role involves taking backend features from clarification to delivery, collaborating with Product Management, Frontend, Infrastructure, and Security to deliver high-quality, secure, maintainable code in Ruby/Rails, Go, or other modern languages. Responsibilities include owning features end-to-end, designing and maintaining APIs and data models, writing automated tests, reviewing others’ code, operating in production, and using AI productively with careful validation. GitLab offers benefits such as health and financial support, flexible PTO, equity programs, growth funds, and parental leave, hires remotely with location-based eligibility, and maintains strong equal opportunity and anti-discrimination policies, encouraging applicants from underrepresented groups to apply even if they don’t meet every requirement.

GitLab is an intelligent DevSecOps orchestration platform used by millions, trusted by over half of the Fortune 100, and it embeds AI as a core productivity multiplier in a remote, values-driven culture. The Intermediate Backend Engineer role involves taking features from clarification through delivery to production, collaborating with Product Management, Frontend, Infrastructure, and Security to improve the quality, security, performance, and maintainability of backend code and services. What you’ll do includes owning and shipping features in Ruby/Rails, Go, or other modern languages; building production-ready APIs, background jobs, data models, and migrations; writing automated tests and reviewing others’ code; and diagnosing build, test, deployment, and runtime issues while participating in on-call as needed, all while leveraging AI with validation. You’ll bring backend fundamentals, adaptability to languages, the ability to own a feature independently with appropriate input, practical judgment on security, reliability, and performance, clear written communication in a remote environment, and AI tool fluency; preferred experience includes Go, Rust, Docker/Kubernetes/Helm, PostgreSQL, observability, and modular system Architecture. GitLab offers benefits for health and finances, flexible PTO, equity, growth opportunities, and parental leave, and is an equal opportunity employer with inclusive policies, location-based guidelines, and a recruitment privacy policy, encouraging applicants from diverse backgrounds even if not all criteria are met.

GitLab is an intelligent DevSecOps orchestration platform used by over 50 million registered users and trusted by more than half of the Fortune 100, with AI embedded as a core productivity multiplier across the company. The Intermediate Backend Engineer role involves taking backend features from clarifying requirements to delivery and post-release support, collaborating with Product Management, Frontend, Infrastructure, and Security in a remote, asynchronous setup. Responsibilities include designing, implementing, testing, and shipping backend features in Ruby/Rails, Go, or other modern languages; building APIs, background jobs, and services; writing automated tests; and operating and debugging in production with emphasis on security, performance, and maintainability. Requirements include production backend experience, adaptability across languages, feature ownership, sound practical judgment on security and reliability, clear written communication, and AI fluency; plus preferred experience with Go, Rust, PostgreSQL, Docker/Kubernetes, CI/CD, and observability. The role offers a Poland-based base salary range of 248,000–372,000 PLN (EU resident eligibility), with benefits such as flexible PTO, equity, parental leave, and growth funds, and GitLab emphasizes inclusive, equal-opportunity, remote hiring across countries with location-based guidelines and a commitment to non-discrimination.

GitLab is an intelligent DevSecOps orchestration platform trusted by over 50 million users and many Fortune 100 companies, designed to boost developer productivity, efficiency, security, and digital transformation, with AI integrated into daily workflows and a high-performance culture. The Intermediate Backend Engineer - Database Change Management role focuses on building the software that makes database upgrades safe, fast, and predictable for GitLab.com and self-managed customers, using Ruby on Rails and PostgreSQL. You will build and test systems that apply database schema changes during upgrades, create testing frameworks to validate changes before production, implement safeguards to prevent failed upgrades, review migrations for safety and backward compatibility, and document procedures while collaborating across operations, packaging, QA, and other teams. Requirements include professional software engineering experience with PostgreSQL in large production environments, Rails proficiency, the ability to reason about design and trade-offs for reliability and backward compatibility, strong written communication, the ability to work asynchronously in a remote environment, a self-directed mindset aligned with GitLab values, and experience with operations or infrastructure is a plus. The team is a remote, agile backend group within the Database Excellence stage focused on the upgrade experience, and GitLab offers generous benefits, equity, and growth opportunities, along with a commitment to equal opportunity and accommodations for candidates with disabilities.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million registered users and many Fortune 100 companies, and it treats AI as a core productivity multiplier within a high-performance, inclusive culture. The Intermediate Backend Engineer role involves taking backend features from problem clarification through delivery, collaborating with Product Management, Frontend, Infrastructure, and Security to ensure quality, security, performance, and maintainability of backend code and services in Ruby/Rails, Go, or other modern languages. You will own and ship features, design and maintain APIs and data models, write automated tests, review others’ code, participate in on-call or operational support, and use AI productively while validating its outputs and limitations. Requirements include strong backend fundamentals, adaptability to multiple languages, end-to-end feature ownership, sound judgment on security and performance, clear written communication in a remote setting, and AI fluency; desirable experience includes production Go services, Docker/Kubernetes, CI/CD, Rust, PostgreSQL, and observability. The US base salary range is $115,200–$194,400 plus bonuses/equity/benefits, and GitLab supports remote global hiring with flexible benefits, while maintaining equal opportunity employment and accommodation policies.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by more than 50 million users and over half of the Fortune 100. The company embeds AI as a core productivity multiplier and expects every team member to incorporate AI into daily workflows to drive efficiency, innovation, and impact, reflecting a culture where careers accelerate and every voice is valued. The Intermediate Backend Engineer role involves taking backend features from clarification through delivery and production, collaborating with Product, Frontend, Infrastructure, and Security to produce high-quality, secure, performant backend code and services, with responsibilities including design, implementation, testing, and shipping in Ruby/Rails, Go, or other modern languages, plus API and data layer work. Requirements include production backend experience, adaptability across languages, the ability to own features, sound judgment on security, reliability, and performance, clear remote asynchronous communication, and AI tooling fluency; desirable experience includes Go services, Docker/Kubernetes, PostgreSQL, observability, and modular architecture. GitLab offers remote, worldwide full-time roles with benefits such as flexible PTO, ERGs, equity, growth funds, and parental leave, and the company is an equal opportunity employer with non-discrimination policies and information on location-based eligibility and a Recruitment Privacy Policy.

GitLab is an intelligent DevSecOps orchestration platform trusted by more than 50% of the Fortune 100 to ship better, more secure software faster, and it emphasizes AI as a core productivity multiplier within a high-performance, value-driven culture. The role is a Fullstack Engineer on the Duo Client SDK team, responsible for extracting the Duo logic from the GitLab Language Server into a true, versioned TypeScript SDK used by editor extensions, Duo Chat on GitLab.com, and future applications, with work spanning frontend and backend and a focus on interfaces and backward compatibility. Projects include the Duo Client SDK, the Language Server rebuilt on the SDK, and Duo Chat on the web as an early consumer, with duties to build secure, well-tested TypeScript features and publish packages. Requirements include strong TypeScript across frontend and backend, Node.js services, experience with modern build tools and monorepos, Vue 3 or similar frontend experience, API design experience, a security-minded development approach, and clear communication in an agile, remote environment; applicants with varying levels of experience are welcome. The team operates remotely worldwide; the US base salary range is $115,200–$194,400, with benefits such as flexible PTO, equity, a Growth and Development Fund, parental leave, and a commitment to equal opportunity and accommodations for applicants with diverse backgrounds.

GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI as a core productivity multiplier. The Staff Forward Deployed Engineer, Agentic SDLC (EMEA Only) is a field-based product engineering role that partners with strategic customers to drive AI adoption, resolve adoption blockers, contribute production-quality code, and deliver durable product improvements across GitLab's product and adjacent systems. You’ll diagnose complex technical problems across product behavior, architecture, CI/CD, APIs, observability, and cloud environments, coordinating with cross-functional teams to drive resolution and turning field learnings into reusable patterns, docs, and reference architectures. The ideal candidate has staff-level experience building or operating complex production software, strong Ruby on Rails or Go skills, experience with AI-assisted development and governance, and the ability to coordinate across product, engineering, field, and customer teams, with GitLab encouraging applicants from diverse backgrounds and noting not all listed qualifications are required. GitLab provides remote, global employment with benefits like flexible PTO, equity, growth and parental leave, and emphasizes an equal opportunity workplace, with location-based guidelines and a Recruitment Privacy Policy.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, operational efficiency, reduce security risk, and accelerate digital transformation; it is trusted by over 50 million users and more than half of the Fortune 100. The company emphasizes AI as a core productivity multiplier and requires all team members to incorporate AI into daily workflows to drive efficiency, innovation, and impact, while maintaining a high-performance, values-driven culture. The Forward Deployed Engineer, AI and Agentic SDLC role will work on the GitLab Duo Agent Platform, partnering with customers and internal teams to resolve friction, accelerate outcomes, and contribute reusable improvements back to GitLab. Responsibilities include designing and building agentic systems with models, context, retrieval, orchestration, evaluation, and human oversight; developing context and knowledge systems; building agent workflows, integrations, evaluation suites, and reference architectures; and ensuring system quality, safety, governance, and developer experience. Qualifications include staff-level software engineering experience with production AI systems, deep understanding of agentic systems and related tooling, strong programming skills across multiple languages, the ability to communicate with customers and stakeholders, and a track record of technical leadership; GitLab offers remote, globally distributed roles with comprehensive benefits and a strong commitment to equal opportunity and accommodation.

GitLab describes itself as an intelligent, AI-powered DevSecOps platform that helps organizations boost developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, with over 50 million registered users and trust from more than half of the Fortune 100. The Strategic Account Executive for Singapore will own and grow GitLab’s enterprise relationships in Singapore, leading the full sales cycle for large and strategic accounts using a consultative approach and coordinating with pre- and post-sales resources and strategic channel partners. In the first year, you’ll establish and execute clear account plans, build strong internal and external stakeholder relationships, and maintain a transparent forecast and pipeline for enterprise prospects and customers in the Singapore market with a focus on financial services. Responsibilities include leading account strategy, prospecting and opportunity development, coordinating with solutions architects, customer success, and support, providing account leadership and reporting, analyzing wins and losses, and acting as the voice of the customer to influence product and marketing. The team is all-remote, with flexible benefits and growth opportunities; GitLab is an equal opportunity employer that welcomes candidates from diverse backgrounds, while noting location eligibility and recruitment privacy considerations.

GitLab positions itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, efficiency, security, and digital transformation, trusted by over 50 million users and a majority of the Fortune 100, with a culture that treats AI as a core productivity multiplier. The Trusted Agentic Development team in the Developer Experience group builds platforms to validate agent-generated software as engineers increasingly rely on AI agents to generate code and tests. As Engineering Manager, you will build and lead the team, define what validation means for agent-built software, create fast, automatic, and trustworthy feedback loops, and drive adoption across GitLab by delivering the best path rather than enforcing a process. You should have direct experience using AI agents to build software, led teams through ambiguous early-stage problems, and can drive adoption through product value, with architectural validation depth and strong remote communication; note that this is not a QA or test-automation role. The role is based in Poland with a 296,000–444,000 PLN base salary range for EU residents, remote global eligibility, and a comprehensive benefits package, along with a strong commitment to equal opportunity and inclusive hiring.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and over 50% of the Fortune 100 trusting GitLab to ship better, more secure software faster. The company embraces AI as a core productivity multiplier and requires all team members to incorporate AI into their daily workflows to drive efficiency, innovation, and impact, while maintaining a high-performance culture where every voice is valued. The Engineering Manager role for Git at GitLab leads a deeply technical team focused on building, maintaining, and providing expertise on the Git version control system, including upstream development, tooling, scalability, and ongoing maintenance in an upstream-first environment. Responsibilities include guiding senior and staff engineers through complex, long-horizon work, balancing upstream open source development with GitLab product and infrastructure priorities, fostering strong written communication and asynchronous alignment across a distributed team, and representing the team in cross-functional conversations about Git direction, performance, and scalability. GitLab offers benefits such as flexible time off and equity, supports full-time remote global hiring with location-based guidelines, and is committed to equal opportunity and inclusion, encouraging applicants from diverse backgrounds to apply even if they don’t meet every listed qualification.

GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and trusted by over 50% of the Fortune 100, and it treats AI as a core productivity multiplier across its teams. The company promotes a high-performance, inclusive culture with continuous knowledge exchange to help employees reach their full potential while collaborating with industry leaders. The Lead Switchboard role will own the GitLab Dedicated Tenant management product end-to-end, leading the full-stack Switchboard team, coordinating with the Product Manager and Design on a customer-facing control panel and automations for a large-scale tenant fleet. The ideal candidate has a proven ability to build and own large-scale distributed services with high reliability (99.99% SLOs), experience leveraging AI tooling, and experience managing distributed, remote teams; the role is remote with some location-based eligibility requirements. GitLab offers comprehensive benefits, equity, growth opportunities, and a strong commitment to equal opportunity and accommodation, with a privacy policy and recruitment guidelines for applicants.

GitLab positions itself as an intelligent DevSecOps orchestration platform used by millions and trusted by many Fortune 100 companies, highlighting a culture that embraces AI as a productivity multiplier and values high performance and inclusivity. The Engineering Manager role oversees the Software Supply Chain Security (SSCS) Add-On backend team, guiding work on dependencies like Dependency Firewall, Build Provenance, Malicious Packages detection, and Artifact Signing to meet enterprise security and compliance needs. Responsibilities include delivering general availability milestones, aligning with the Staff Backend Engineer and Product Manager, hiring and developing the team, conducting regular performance reviews, monitoring quality metrics, and coordinating quarterly roadmaps and headcount planning with Finance. Requirements encompass 3+ years leading backend product engineering in security/DevOps, ability to hire and scale engineers, technical credibility in areas such as package registries and CI/CD security, experience with multi-quarter roadmaps and cross-team dependencies, comfort with asynchronous documentation, and familiarity with supply chain security concepts like SLSA and Sigstore. The SSCS Add-On team operates within GitLab’s Software Supply Chain Security stage, works asynchronously across regions on a remote-first basis, and GitLab emphasizes comprehensive benefits, growth opportunities, parental leave, and a strong equal-opportunity policy including accommodations.

GitLab is an intelligent orchestration platform for DevSecOps with over 50 million registered users and broad Fortune 100 adoption, and it treats AI as a core productivity multiplier across the company. As Engineering Manager, GitLab Delivery - Operate, you’ll lead a globally distributed, all-remote team focused on making GitLab easier to deploy, upgrade, and run reliably across self-managed environments, GitLab.com, and GitLab Dedicated. You’ll hire and onboard teammates, develop them in line with GitLab’s values, and manage agile, asynchronous workflows to deliver deployment tooling and services while improving reliability, upgrade experiences, observability, and zero-downtime capabilities. The role requires experience guiding deployment tooling, platform engineering, or SRE teams at scale, deep knowledge of Kubernetes Operators and Helm charts, familiarity with cloud-native architectures and zero-downtime upgrade strategies, and strong cross-functional communication skills. The GitLab Delivery - Operate team is part of Infrastructure Platforms, operates globally and asynchronously, collaborates with Support and Customer Success, and GitLab is an equal-opportunity, remote-friendly employer offering benefits such as flexible PTO, equity, growth opportunities, and parental leave, with location-based eligibility.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and substantial Fortune 100 adoption; AI is a core productivity multiplier across all roles. The company emphasizes a high-performance, values-driven culture where careers accelerate, innovation thrives, every voice is valued, and continuous knowledge exchange helps teams solve complex problems. The role is for a technical engineering manager to lead a team building and operating large-scale distributed systems, focusing on enabling quality and speed, ensuring 3+ nines availability of dedicated infrastructure, security, scalability, and self-service production ownership. You’ll recruit and develop team members, model incident management best practices, drive data-driven prioritization and risk/tech debt management, and leverage AI to translate technical complexity for stakeholders. The role sits within the Enterprise Platform’s Dedicated team, which runs GitLab Dedicated as a single-tenant SaaS offering, and GitLab provides remote worldwide employment with comprehensive benefits and a strong commitment to equal opportunity and privacy.

GitLab describes itself as an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, with over 50 million users and significant Fortune 100 adoption. GitLab emphasizes AI as a core productivity multiplier and expects all team members to incorporate AI into daily workflows to drive efficiency, innovation, and impact. The role advertised is a technical engineering manager for the Dedicated Platform Integration team, responsible for integrating third-party and modular features for a large-scale distributed, hosted SaaS, with goals including 3+ nines availability, automated toil reduction, and self-service production ownership. Required qualifications include a proven track record building and owning large-scale distributed services, experience maintaining four-nines SLOs, leveraging AI tooling to boost productivity, and leading distributed remote teams, plus strong incident management and the ability to drive complex projects without a dedicated TPM. GitLab offers remote worldwide roles with benefits such as flexible PTO, equity, growth and development funds, parental leave, and a strong equal opportunity policy, while encouraging applicants from diverse backgrounds to apply and noting location-based eligibility may vary.

GitLab markets itself as an intelligent DevSecOps orchestration platform that boosts developer productivity and security, with AI as a core productivity multiplier and a culture that values innovation and every voice. The Engineering Manager role is for Data Foundations, leading a team focused on the Data Insights Platform and classic search to build a core data platform that ingests, processes, stores, and queries data streams across GitLab. Responsibilities include hiring and coaching a high-performing team, owning the roadmap and delivery, guiding architecture of distributed data-path components (ingestion, buffering, enrichment, replication, storage, querying), and ensuring reliability, security, observability, and multi-deployment support. Candidates should have extensive experience managing platform, infrastructure, or data-systems teams at scale, deep distributed-systems expertise, backend/platform engineering skills, and familiarity with change data capture, event streaming, OLAP stores, and query-serving APIs, plus strong cross-functional collaboration across multiple deployment models. The Data Foundations team enables self-serve reporting with scalable dashboards powered by AI, handling hundreds of millions of events daily, with a US base salary range of $152,800–$259,200 and remote-friendly benefits under an equal-opportunity workplace.

GitLab presents itself as an intelligent orchestration platform for DevSecOps, emphasizing AI-driven productivity, a high-performance culture, and trust from over 50 million users and Fortune 100 companies. The Engineering Manager, Database Change Management, will lead a remote backend team in the Database Excellence stage, responsible for GitLab’s large PostgreSQL installation and a multi-year migration system replacement to speed and secure customer upgrades. Responsibilities include building an India-based engineering cluster, balancing database health with the migration program, maintaining production health with fully asynchronous, handbook-first practices, and communicating capacity, risks, and progress to senior leadership. Qualifications center on engineering management of distributed teams across time zones, Production PostgreSQL experience, leading long-horizon platform programs, hiring and coaching backend engineers, strong written communication, and cross-functional collaboration; GitLab notes that candidates with varying levels of experience are welcome. GitLab offers extensive benefits, supports global remote hiring with location considerations, provides a recruitment privacy policy, and affirms equal opportunity employment with accommodations for disabilities.

GitLab is an AI-enabled orchestration platform for DevSecOps that aims to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million users and more than half of the Fortune 100. The company emphasizes AI as a core productivity multiplier and fosters a high-performance, inclusive culture where every voice is valued and knowledge is shared to drive innovation. The role of Manager/Senior Manager, Cell Infrastructure, will shape GitLab’s multi-cloud cell infrastructure by designing and building the control layer that provisions, places, and operates cells across clouds, reporting to the VP Engineering, Platform Scale & Architecture, and leading a 0-to-1 effort. Responsibilities include leading the design and delivery of multi-cloud cell placement/orchestration, growing the engineering team, driving cost visibility, owning the reliability model (on-call, incident response, postmortems), and collaborating with adjacent teams to support data residency, portability, and developer tooling. Requirements cover hands-on experience with distributed systems and cell-based architecture, on-call/SRE ownership, leadership of distributed teams, ability to hire and mentor engineers, comfort with ambiguity in early-stage work, and strong cross-functional communication with senior stakeholders; GitLab offers remote roles, benefits, and a formal equal opportunity commitment.

GitLab is a DevSecOps platform trusted by over 50 million users and many Fortune 100 companies, and it foregrounds AI as a core productivity multiplier within a high-performance, inclusive culture. The Lead the Build team within GitLab Delivery is responsible for strategy, execution, and operational excellence of the build platform that turns source code into secure, verifiable artifacts for Self-Managed and other targets, with a focus on reliability and self-service for development teams. Key responsibilities include steering the Build team roadmap across UBT, TUBE, and the broader build platform; delivering packages, container images, and cloud marketplace images; enabling a build-once, deploy-everywhere model across Omnibus, CNG, and future targets; centralized dependency management and supply chain security; self-service onboarding with templates; improving build quality via unified environments and validation; and establishing observability and cross-team collaboration. Qualifications emphasize a proven track record leading large-scale distributed services with 99.99% SLOs, experience leveraging AI tooling to boost productivity, and a history of building high-performing, accountable teams and delivering complex projects without a dedicated TPM, plus experience leading distributed/remote teams. GitLab offers flexible benefits, remote worldwide hiring with some location-based eligibility, and a strong commitment to equal opportunity and anti-discrimination, along with privacy and accommodation policies for applicants; they encourage applicants with varying levels of experience.

GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, efficiency, security, and digital transformation, with 50 million users and Fortune 100 trust, and a culture that treats AI as a core productivity multiplier. The role is Engineering Manager for the Agent Execution group, leading more than 10 engineers building foundations for AI agents to run safely and effectively at GitLab. You will lead the Agent Tools, Agent Observability, and Runner Execution teams, grow the group, partner with product and UX, contribute to scalable design for running agents safely, and set practical standards for AI tool usage. Requirements include experience managing distributed teams, strong technical judgment with AI tools, the ability to guide AI-enabled software engineering decisions, and a track record of coaching in fast-paced environments; experience with sandboxing, container isolation, security, observability, or languages like Python, Ruby, Go, or TypeScript is helpful. The team spans three continents, the role is remote with a US salary range of $152,800–$172,800 plus benefits and equity, and GitLab is an equal opportunity employer committed to merit-based hiring and inclusive practices.

GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and trusted by a large portion of the Fortune 100, with AI embedded as a core productivity multiplier and a culture that values continuous knowledge sharing and diverse voices. The Scale Ecosystem Sales Manager - EMEA role (based in the UK, with Dublin also considered) focuses on turning GitLab’s partner ecosystem into a scalable source of new customers through partner-led campaigns, account mapping, and whitespace analysis, collaborating with Scale Account Executives, Field Marketing, distributors, resellers, and hyperscalers like AWS and Google Cloud. You’ll own programmatic partner engagement across your territory, driving partner-sourced Scale pipeline, enabling partners, executing event-driven campaigns, and providing weekly forecasts and reports on pipeline and campaign impact to support regional Scale growth targets. Requirements include experience in B2B sales development or partner-driven pipeline generation, familiarity with partner ecosystems and demand generation, proficiency with Salesforce and marketing automation, strong analytical and communication skills, English fluency (German/French/Spanish a plus), willingness to travel, and a demonstrated interest in GitLab and modern software development. The role sits within the Ecosystem Sales team, a distributed, remote-enabled group; GitLab offers benefits, growth opportunities, and is an equal opportunity employer with inclusive hiring practices and accommodations as needed.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation; more than 50 million registered users and over 50% of the Fortune 100 trust GitLab to ship better, more secure software faster, and AI is embraced as a core productivity multiplier in daily work. The role of US Public Sector Scale Ecosystem Sales Manager - AMER is to fuel GitLab's growth by leading the Carahsoft partnership ecosystem into a consistent, scalable source of new customers, focusing on partner-sourced scale pipeline, repeatable campaigns, account mapping, and whitespace analysis for new logo opportunities in federal, state, local, and education markets. You will own revenue outcomes, drive partner enablement and activation at scale, execute Carahsoft-led campaigns and events, integrate partners into territory planning, and deliver weekly pipeline forecasts and campaign performance insights. Required experience includes sales development or partner-driven pipeline generation in B2B, knowledge of US public sector procurement and contract vehicles, familiarity with partner ecosystems and hyperscalers, ability to design scalable demand generation, and proficiency with Salesforce and analytics. The Ecosystem Sales team collaborates asynchronously across regions to design repeatable, campaign-driven programs, and GitLab offers remote work, flexible time off, equity, growth support, parental leave, and a strong commitment to equal opportunity and inclusive hiring.

GitLab is an intelligent orchestration platform for DevSecOps that increases developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by more than 50 million users and over 50% of the Fortune 100. The company embraces AI as a core productivity multiplier and fosters a high-performance culture where every voice is valued and knowledge is continuously exchanged. The role is Scale Ecosystem Sales Manager - AMER, responsible for turning the partner ecosystem into a scalable source of new customers through partner-sourced scale pipeline, repeatable campaigns, and systematic account mapping, working with Scale Account Executives, Field Marketing, regional sales, and partners such as AWS and Google Cloud. Duties include executing partner-led campaigns, partner enablement and activation, event-driven strategies, one-to-many campaigns via partner portals, and providing weekly pipeline forecasts and campaign performance insights. Requirements include B2B sales development or partner-driven pipeline generation experience, familiarity with partner ecosystems and hyperscalers, ability to design and optimize scalable demand-generation programs, proficiency with Salesforce and marketing automation tools, strong analytical and communication skills, willingness to travel, and GitLab's commitment to equal opportunity, privacy, and inclusive hiring.

GitLab is an intelligent DevSecOps orchestration platform trusted by more than 50 million users and over 50% of the Fortune 100, with AI embedded as a core productivity multiplier and a culture of collaboration and continuous knowledge sharing. The role is Director of Support Engineering for EMEA, leading a distributed team serving enterprise customers across Europe, the Middle East, and Africa, reporting to the VP of Support Engineering and aligning the region’s people strategy, operations, and customer outcomes with GitLab’s AI-first approach. Responsibilities include managing the EMEA people agenda (performance, development, succession, retention, mobility), leading managers across time zones, owning regional service-level targets and customer satisfaction, improving handoffs with Product Engineering and global hubs, and guiding AI-toolchain adoption. Candidates should have progressive leadership in technical support engineering, experience managing multi-country EMEA teams, a track record of owning service delivery in a globally distributed environment, and familiarity with or interest in AI-assisted support, plus proficiency with Zendesk/Salesforce and knowledge of DevSecOps, CI/CD, Kubernetes, or cloud-native infrastructure. The team is globally distributed, with the EMEA region maintaining deep enterprise relationships; GitLab offers comprehensive benefits (flexible PTO, equity, growth fund, parental leave) and upholds equal opportunity and inclusive policies, including accommodations and location-based eligibility considerations for remote roles.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million users and many Fortune 100 companies. AI is embedded as a core productivity multiplier across all teams, promoting a high-performance culture where every voice is valued. The role described is Director, Support Engineering for the Bengaluru Center of Support, responsible for building and managing the India-based regional hub, its organizational design, headcount growth, operating standards, and global support across multiple time zones. Required qualifications include leading a technical support organization (including manager-of-managers), global delivery across regions, enterprise SaaS expertise, familiarity with AI-assisted tooling, and knowledge of DevSecOps, Kubernetes, or cloud-native infrastructure. The text notes GitLab’s distributed teams, a strong benefits package, equal opportunity and non-discrimination policies, recruitment privacy, and a welcoming stance toward candidates from diverse backgrounds.

GitLab describes itself as an AI-enabled, high-performance DevSecOps platform trusted by millions of users and many Fortune 100 companies, with a culture that embraces AI and values every voice. The Director, Strategic Partnerships role will own GitLab’s cloud infrastructure partnerships with AWS and Google Cloud, reporting to the VP of Corporate Development & Strategic Partnerships, and will shape strategy while driving day-to-day execution. You will manage the full commercial lifecycle—rates, spend, forecasting with FinOps, and renewal negotiations—along with driving product integrations and joint go-to-market plans, while this is not a co-sell or channel-role. Candidates should have substantial experience in strategic/enterprise partnerships within cloud or AI, direct experience handling hyperscaler cloud agreements (EDP/MACC or similar), strong technical fluency, an ownership mindset, and excellent communication and program management skills, with a preference for US Eastern/Central time zones. The role is part of the Strategic Partnerships team, offering a US base salary range of $168,000–$285,600, remote-first worldwide eligibility with benefits such as flexible PTO, equity, growth fund, parental leave, and a strong commitment to equal opportunity and accommodations.

GitLab is an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, and digital transformation, trusted by 50M+ users and a large portion of the Fortune 100, with an AI-enabled, high-performance culture. The role of Director of Recruiting, Engineering and IT in India and the Asia-Pacific region leads regional engineering/IT recruiting, manages managers, drives talent strategy, and oversees senior and executive searches for a globally distributed, all-remote workforce. Key responsibilities include running a multi-layer recruiting organization for 100–200+ requisitions, coaching managers, owning VP/C-suite searches, building pipelines for AI/ML/security/infrastructure roles, advising on organization design and workforce planning, and defining regional hiring metrics. Qualifications emphasize proven high-growth tech recruiting leadership, deep Engineering/IT talent experience, strong India/APAC market knowledge, experience leading distributed teams, data-driven decision making, and familiarity with tools like ATS; Greenhouse is a plus, and diverse backgrounds are welcome. GitLab offers flexible PTO, equity compensation and an Employee Stock Purchase Plan, growth opportunities, and parental leave; roles are remote with location-based eligibility, and the company commits to equal opportunity and non-discrimination, along with a Recruitment Privacy Policy.

GitLab positions itself as an intelligent orchestration platform for DevSecOps used by 50 million+ users and more than half of the Fortune 100, with AI treated as a core productivity multiplier across the organization. The company promotes a high-performance, values-driven culture where careers accelerate, innovation flourishes, and every voice is valued, inviting everyone to co-create the future of software development. The Director of Engineering, Security Factory role will lead nine teams delivering customer-facing security capabilities across GitLab’s AI-powered platform, including proprietary scanners, AI-driven detection, agentic remediation flows, and security research. Responsibilities include setting the engineering vision and multi-quarter roadmap, driving architectural decisions for AI/ML detection engines and remediation flows, partnering with product management, owning delivery of scanners and remediation workflows, and representing the Security Factory in cross-functional planning and customer conversations. Candidates should have experience leading distributed engineering organizations, strong knowledge of application security fundamentals (SAST, SCA, secret detection, vulnerability management, supply chain security), experience building detection or scanning systems in SaaS/DevSecOps, and the ability to work in a remote, async-first environment; GitLab also emphasizes equal opportunity, remote worldwide hiring, and comprehensive employee benefits.

GitLab is an intelligent DevSecOps orchestration platform used by over 50 million users and trusted by a majority of the Fortune 100 to ship secure software faster. The company emphasizes AI as a core productivity multiplier and expects all employees to integrate AI into daily workflows to drive efficiency, innovation, and impact. The role is Director of Engineering in India to lead the Cells and Organizations charter, delivering a scalable, multi-tenant architecture that guarantees data residency and enables in-region compute and policy enforcement. Responsibilities include delivering the Cells and Organizations roadmap, migrating customer Organizations with zero data loss and zero downtime outside the tenant, and building the engineering organization with cross-functional leadership across product, infrastructure, and security. Qualifications include experience leading 25–60 engineers, delivering large-scale infrastructure programs with multi-team sequencing, deep distributed-systems and cloud infrastructure expertise, AI-native engineering practices, and a remote, merit-based culture with strong benefits and inclusive policies.

GitLab positions itself as an intelligent DevSecOps platform that uses AI as a core productivity multiplier and promotes a high-performance, inclusive culture. The Director, Engineering, Platform Operations & Productivity will own three functions—Git & Gitaly Operations, Nonlinear Productivity (Friction Elimination), and Platform Staff—and will build a small, senior, AI-native Platform Staff team to tackle high-leverage work, including crises. Responsibilities include owning outcomes for the three functions, hiring and developing managers, setting the technical bar with distributed systems designs, creating operating rhythms and measurable metrics, and representing the functions to peer engineers and customers. Qualifications require hands-on distributed systems design experience, a proven track record in engineering operations and productivity improvements across multiple teams, experience with AI-assisted development tools, and the ability to manage multiple managers and context-switch across infrastructure, productivity, and crisis response. The company notes remote, globally available roles with location guidelines, along with a strong commitment to equal opportunity, diversity, and accommodation in recruitment, and provides information on benefits and privacy.

GitLab is an AI-powered DevSecOps orchestration platform trusted by tens of millions of users and many Fortune 100 companies, designed to boost developer productivity, security, and digital transformation while fostering a high-performance, inclusive culture. The Deal Desk Strategist for Asia-Pacific and Japan will partner with APJ Sales and Revenue teams, own the quote-to-cash process, and serve as the primary expert for sales-assisted quotes in Salesforce, with hours aligned to the GMT+10 time zone. Responsibilities include reviewing pricing and product configurations in Salesforce and Zuora CPQ, validating quotes and order forms for accuracy and revenue recognition, resolving issues with cross-functional teams, and supporting ARR reporting and data integrity across the revenue lifecycle. Candidates should have experience with quoting, pricing, opportunity booking, subscription management, and CPQ tooling (preferably Zuora), Salesforce proficiency, understanding of commercial terms and impact on bookings, strong attention to detail, and problem-solving skills; knowledge of consumption-based pricing is a plus. The role is part of a remote Deal Desk team that collaborates with Sales, Legal, Billing, Finance, and Revenue to enable compliant bookings, and GitLab highlights comprehensive benefits, growth opportunities, and an equal-opportunity workplace that welcomes applicants from diverse backgrounds.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that increases developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by millions and many Fortune 100 companies. The company emphasizes AI as a core productivity multiplier and cultivates a high-performance, inclusive culture where every voice is valued and knowledge is continuously shared. The Customer Success Manager will help customers realize GitLab’s value by driving adoption and serving as a trusted advisor on Git workflows, branching strategies, the software development lifecycle, CI/CD, and DevSecOps practices, with first-year success measured by customer satisfaction, retention, and strong strategic relationships. Key responsibilities include building trusted advisor relationships, guiding deployment and Centers of Excellence initiatives, leading workshops, monitoring KPIs, maintaining regular touchpoints, and coordinating with Product Management, Engineering, Sales, and Professional Services to align on success plans. The role is remote and globally distributed, with a US base salary range of $85,200–$144,000 plus benefits and growth opportunities, and GitLab upholds equal opportunity and inclusive hiring policies.

GitLab is an intelligent DevSecOps orchestration platform used by 50 million-plus users and many Fortune 100 companies to boost developer productivity, efficiency, security, and digital transformation, with AI integrated into daily workflows. The Customer Success Engineer role sits in GitLab's On-Demand Success Tier in a pooled model, collaborating with CSMs, AEs, and Renewals to support post-sale implementation, architecture, and use-case adoption across GitLab workflows such as source code management, CI/CD, DevSecOps, and Agile Planning. You’ll engage with customers as a technical consultant, deliver enablement through webinars, labs, office hours, and on-demand engagements, create reusable content, develop workshops, and contribute to learning resources while building specialty competency. Requirements include fluency in English and Spanish (Portuguese a plus), location in the US, Mexico, or Brazil, experience with GitLab use cases and DevSecOps tooling, strong communication and advisory skills in a post-sales environment, and the ability to manage multiple engagements in a pooled model. The role is remote with a globally distributed team; GitLab offers comprehensive benefits, growth opportunities, and a US salary range of $105,600–$158,400, and is an equal opportunity employer encouraging applicants from diverse backgrounds to apply.

GitLab presents itself as an intelligent orchestration platform for DevSecOps used by millions, with AI as a productivity multiplier and a culture that values innovation, impact, and diverse voices. The Customer Success Architect (CSA) role is a pivotal addition to the customer success team, acting as a trusted advisor to key customers and serving as a liaison across Product Management, Engineering, Sales, and Professional Services to streamline collaboration. CSAs are responsible for turning pre-sales plans into actionable objectives, owning a portfolio of customers, driving adoption, retention, and growth, leading onboarding and Customer Success Plans, and managing escalations while coordinating with support and training teams. Requirements include knowledge of Git and branching strategies, SDLC and CI/CD, DevSecOps, prior CS or related experience, strong communication and project management skills, German fluency, travel ability, and alignment with GitLab’s values. The role is remote and globally distributed with location-based eligibility, and GitLab emphasizes equal opportunity, privacy, and accommodations, encouraging applicants who may not meet every qualification to apply.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and Fortune 100 trust. The company embraces AI as a core productivity multiplier and maintains a high-performance, values-driven culture where careers accelerate, innovation flourishes, and every voice is valued. The role of Customer Success Architect is an architectural strategic advisor to GitLab’s largest customers, turning post-sales command plans into concrete success plans, guiding adoption, and coordinating with Product Management, Engineering, Sales, Professional Services, and Support. Key responsibilities include leading structured Accelerator programs, guiding GitLab platform usage and DevSecOps best practices, owning a book of customers to drive adoption and retention, building Customer Success Plans with KPIs, delivering technical enablement, and managing escalations across teams. Requirements include practical Git, branching strategies, CI/CD and DevSecOps experience, ability to guide customers through complex enterprise decisions, experience delivering workshops and adoption programs, strong communication and project management skills, and willingness to travel; GitLab offers remote work, flexible benefits, and is an equal opportunity employer with accommodations available.

GitLab is an AI-powered DevSecOps platform that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million users and many Fortune 100 companies, with a culture that embraces AI and values every voice. The role is Commercial Account Executive for Southern Cone (Argentina, Chile, Uruguay, Paraguay, Bolivia), 100% remote and based in Mexico, responsible for SMB and mid-market customers up to 1,999 employees from prospecting through close and renewal, as a trusted advisor delivering clear business outcomes. You’ll articulate GitLab’s AI-powered DevSecOps value, build a healthy pipeline via outbound prospecting and structured methodologies such as MEDDPICC and Command of the Message, and collaborate with Sales Development, Customer Success, Renewals, Marketing, Partners, and technical teams to coordinate strategies and adoption. Requirements include fluency in Spanish, experience selling SaaS via value-based conversations to both technical and business stakeholders, ownership of a broad territory, strong relationship-building, outbound discipline, and willingness to travel; transferable sales experience is welcome. The role sits within GitLab’s Sales organization focused on SMB and mid-market adoption and expansion, with remote-friendly location eligibility, comprehensive benefits, an equal opportunity employer policy, and a commitment to privacy and accommodations; candidates are encouraged to apply even if they don’t meet every qualification.

GitLab is an AI-powered DevSecOps platform designed to boost developer productivity, efficiency, security, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with a culture that embraces AI and values every voice. The Commercial Account Executive for Northern Cone will work remotely (based in the US or Mexico) and focus on SMB and mid-market customers in Andean, Central America, and the Caribbean, helping them modernize how they plan, build, secure, and ship software with GitLab. You will own a broad book from prospecting through close and renewal, target accounts up to 1,999 employees, articulate GitLab’s value, build a healthy pipeline using MEDDPICC and Command of the Message, and collaborate with Sales Development, Customer Success, Renewals, and other teams to drive adoption and reduce churn. Requirements include fluency in Spanish, SaaS sales experience with both technical and business stakeholders, ability to manage a territory and maintain a healthy pipeline, strong relationship-building and communication skills, willingness to travel, and openness to transferable backgrounds. The role is part of GitLab’s distributed Sales organization that relies on shared playbooks and the sales handbook, and the company offers flexible benefits, equity, growth opportunities, parental leave, and a strong equal-opportunity policy with accommodations as needed.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and more than half of the Fortune 100 trusting it. The company embeds AI as a core productivity multiplier and fosters a high-performance, values-driven culture where every voice is valued and knowledge is continuously shared. The Commercial Named Account Executive role targets top-end mid-market companies (250–3,999 employees) and requires the candidate to be located in Central, Mountain, or Pacific time zones, managing a broad book of business and collaborating with partners and sales leadership. Responsibilities include meeting/exceeding quota, owning the buying process, building pipeline, forecasting, driving adoption, reducing churn, and contributing to cross-functional initiatives and the sales handbook. Requirements include progressive SaaS sales experience, the ability to articulate GitLab’s value, strong communication and negotiation skills, willingness to travel, a remote-global setup, and a US salary range of $91,600–$154,200 plus benefits, with GitLab as an equal opportunity employer.

GitLab is an intelligent DevSecOps orchestration platform trusted by more than 50 million users and over half of the Fortune 100, with a culture that promotes AI as a core productivity multiplier to drive efficiency and innovation. The Commercial Account Executive, Mid-Market role is Canada-based and serves as the primary contact for mid-market prospects and customers (250–1,999 employees), guiding adoption and expansion of GitLab’s AI-powered DevSecOps platform while helping reduce churn. Responsibilities include owning a broad mid-market book, building a healthy pipeline through outbound prospecting, and running disciplined sales cycles using MEDDPICC and Command of the Message, in collaboration with Sales Development, Solutions, Renewals, Partners, and Sales leadership. The candidate should have SaaS sales experience with value-based conversations, strong relationship-building and negotiation skills to manage a book of business from prospecting through close and expansion, and must be comfortable traveling and coordinating with cross-functional teams. The role is part of a remote, global Sales team, with comprehensive benefits and a commitment to equal opportunity, diversity, and accommodation, with location-based eligibility; GitLab emphasizes an inclusive environment and provides growth opportunities and support.

GitLab is an intelligent DevSecOps orchestration platform that increases developer productivity, efficiency, security, and digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI embedded as a core productivity multiplier in a high-performance, inclusive culture. The Commercial Account Executive role targets mid-market customers (up to 4,000 team members), owning a broad enterprise book, managing the full sales cycle, and aligning GitLab’s AI-powered platform to customer outcomes, with a focus in year one on building trusted relationships and delivering meaningful business results. Responsibilities include discovering and negotiating with prospects, documenting buying criteria and pipelines with evidence, contributing to the sales handbook, and representing the voice of the customer to product, marketing, and technical teams. Required qualifications include a proven enterprise software sales track record, ability to guide the buying journey, strong communication and negotiation skills, maintaining accurate pipeline data, German language proficiency, and willingness to travel, with a preference for familiarity with Git and application lifecycle management, plus openness to diverse backgrounds. The team is a distributed Commercial & Enterprise Sales group that collaborates across regions, and GitLab offers remote roles worldwide with benefits like flexible PTO, equity, a growth fund, parental leave, and a robust equal-opportunity policy with recruitment privacy guidelines.

GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million users and over half of the Fortune 100, and it emphasizes AI as a core productivity multiplier within a high‑performance, values‑driven culture. The Chief of Staff to the CRO role is a strategic partner and force multiplier who will drive operational excellence, orchestrate high‑impact CRO initiatives, and oversee communications and the CRO Initiatives Program Manager. Key responsibilities include advising the CRO, leading leadership operations and planning cycles, triaging escalations, preparing board materials and briefs, facilitating cross‑functional alignment across the revenue organization, and managing pivotal customer and partner interactions. Required qualifications include 8–12 years in strategic roles (e.g., chief of staff, top‑tier consulting, corporate strategy, or revenue operations) at high‑growth tech companies, executive presence, strong analytics, Salesforce and BI proficiency, and the ability to thrive in fast‑paced, async environments; a bachelor’s degree and willingness to travel are also expected. The role sits within GitLab’s Revenue Team—a fully distributed, async‑first group supported by generous benefits, a commitment to equal opportunity and inclusion, plus privacy and accommodation policies.

GitLab positions itself as an AI-enabled, high-performance DevSecOps orchestration platform trusted by over 50 million users and more than half of the Fortune 100, reinforcing a culture that integrates AI into daily work and values every voice. The role is a remote Australia-based Business Development Representative (BDR) to prospect Enterprise and Mid-Market accounts in Australia, coordinating with Field and Digital Marketing to generate qualified meetings and pipeline. Responsibilities include inbound and outbound prospecting, high-level discovery, meeting SAO targets, developing tailored account strategies, using Outreach.io and Salesforce, coordinating with marketing on events, and mentoring new BDRs. Requirements include professional English (additional Asian languages a plus), strong communication and writing skills, a self-starter with AU Enterprise/Mid-Market experience, persistence, and proficiency in Salesforce/LinkedIn; previous tech sales or outbound prospecting experience is preferred, with a clear path to an Account Executive role. GitLab offers benefits such as flexible PTO, equity, parental leave, a Growth and Development fund, and a commitment to equal opportunity and accommodation, with location-based hiring guidelines and an emphasis on merit-based hiring.

GitLab is an intelligent DevSecOps orchestration platform used by more than 50 million registered users and trusted by more than 50% of the Fortune 100, with AI embedded as a core productivity multiplier. The company is looking for a 100% remote Business Development Representative (BDR) based in the UK, Ireland, Germany, or the Netherlands to lead outbound prospecting and generate qualified meetings and pipeline in collaboration with Field and Digital Marketing, as well as Sales and Customer Success teams. Responsibilities include high-level discovery, prioritizing target accounts, executing a multi-touch outreach cadence, managing activities in Salesforce, attending regional events, and mentoring new BDR hires. Requirements include prior outbound tech sales development experience, strong communication and writing skills, proficiency with Salesforce and Outreach or similar tools, the ability to travel for events, and English fluency. GitLab emphasizes remote work, equal opportunity, extensive onboarding, and a clear path to an Account Executive role, while noting location-based eligibility and offering flexible benefits.

GitLab presents itself as the intelligent orchestration platform for DevSecOps, designed to boost developer productivity, security, and digital transformation, with AI-powered workflows and a culture where every voice is valued. The role is 100% remote and covers the MENA markets (including Saudi Arabia and the UAE), seeking a strategic Business Development Representative to generate qualified meetings and pipeline by working with Field and Digital Marketing as well as Sales and Customer Success teams. Key responsibilities include outbound prospecting to Enterprise and Mid Market accounts, high-level discovery to qualify opportunities as Sales Accepted Opportunities, meeting or exceeding KPIs, prioritizing target accounts, executing a multi-touch outreach cadence, and managing pipeline in Salesforce while collaborating across teams and documenting processes. Candidates should have strong communication and writing skills, English proficiency, experience with Salesforce and LinkedIn Sales Navigator, comfort using AI tools, and the ability to travel, with prior tech or sales development experience as a plus and alignment with GitLab values. GitLab supports employees with comprehensive benefits, a globally remote hiring approach with location-based eligibility, and an equal opportunity policy, along with a Recruitment Privacy Policy and accommodations as needed.

GitLab is an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI embedded in daily workflows to drive efficiency and innovation. The company emphasizes a high-performance culture and values where every voice is valued and collaboration helps team members reach their full potential. The role is a 100% remote, UK/Ireland/Germany/Netherlands-based Business Development Representative (BDR) on the Sales team, responsible for outbound outreach to target accounts and generating qualified meetings and pipeline for GitLab’s AI-powered DevSecOps platform. Key duties include generating new logo and growth opportunities, conducting high-level discovery to qualify opportunities and create SAOs, meeting SAO targets, prioritizing accounts, executing a multi-touch outreach cadence, managing activities in Salesforce, collaborating with Field/Marketing/Sales/CS, attending regional events, and mentoring new BDRs. Requirements include German fluency, prior tech outbound sales development experience, strong communication and writing skills, ability to manage high outreach volume, initiative and resilience, proficiency with Salesforce/Sales Navigator/Outreach, willingness to travel, and English proficiency, with onboarding, a clear path to Account Executive, and benefits such as flexible PTO, equity, parental leave, and a commitment to equal opportunity.

GitLab is an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security and compliance, and accelerates digital transformation, with AI embedded as a core productivity multiplier. The company has over 50 million registered users and claims trust from more than half of the Fortune 100, and it fosters a high-performance, inclusive culture where every voice is valued and knowledge is continuously shared. The role is a 100% remote Business Development Representative based in the UK, Ireland, Germany, or the Netherlands, responsible for leading outbound outreach to target accounts and generating qualified meetings and pipeline in collaboration with Field, Digital Marketing, Sales, and Customer Success. It outlines responsibilities and requirements including multi-touch outreach, researching target accounts, achieving SAO targets, using Salesforce and Outreach, mentoring new BDRs, and provides a clear path to an Account Executive role. The listing also highlights benefits, equal opportunity and inclusion policies, privacy commitment, and invites applicants from diverse backgrounds, noting location-based eligibility for remote roles.

GitLab presents itself as an intelligentDevSecOps orchestration platform that boosts developer productivity, security, and digital transformation, with AI embedded as a core productivity multiplier and a culture built on knowledge sharing. It emphasizes proactively connecting with outstanding professionals early, keeping candidate information on file for future opportunities. The role is a 100% remote Business Development Representative based in the US or Canada, responsible for outbound prospecting to generate qualified meetings and pipeline in coordination with Field, Digital Marketing, Sales, and Customer Success teams. Requirements include strong communication, the ability to manage a high outreach volume, proficiency with Salesforce/Outreach, English fluency, and a background in tech or sales is a plus, with a clear path to an Account Executive and extensive onboarding. Compensation features a US salary range of $59,000–$84,000 plus incentive pay up to 100%, plus benefits, equity, growth opportunities, and a strong commitment to equal opportunity, privacy, and accommodations.

GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, improve operational efficiency, reduce security risk, and accelerate digital transformation, trusted by over 50 million users and many Fortune 100 companies. The role is Backend Engineer on the GitLab Agent Observability team, where you’ll help design how AI agents interact with the full software delivery lifecycle and establish architectural patterns across GitLab. You will develop, ship, and maintain features for Agent Observability and Interactions across the monolith backend and the AI gateway, design GraphQL and REST APIs, collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements, improve automated testing, share standards, and participate in Tier 2 on-call to improve observability and resiliency. Requirements include production Ruby on Rails experience with APIs and data models, comfort across a mature codebase, familiarity with Python backends and/or Vue frontends a plus, proficiency in REST and GraphQL API design for scalability, experience with AI tooling, SQL (PostgreSQL), and strong communication in an async, distributed environment. The Agent Observability team is a small function (three engineers across AMER and EMEA) within the Agent Execution group; GitLab supports remote work, offers comprehensive benefits and growth opportunities, and maintains an inclusive, equal-opportunity policy with location-based guidelines and recruitment privacy.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and over 50% of the Fortune 100 trusting GitLab, while treating AI as a core productivity multiplier within a high-performance, inclusive culture. The company emphasizes co-creating the future, continuous knowledge exchange, and valuing every voice as it partners with industry leaders to solve complex software development problems. The Backend Engineer role on the Geo team involves designing, building, and maintaining backend services powering GitLab Geo, Disaster Recovery, and Backup and Restore, primarily using Ruby on Rails and PostgreSQL to improve replication, verification, failover, and data migrations for large self-managed and GitLab Dedicated environments. You will design and maintain backend functionality, improve replication and verification workflows, leverage PostgreSQL features like logical replication, monitor and reduce replication lag, participate in incident response and post-incident reviews, and collaborate across Database Engineering, Infrastructure, GitLab Dedicated, Tenant Scale, and other teams while owning projects end-to-end. Requirements include experience with Rails and PostgreSQL in production, understanding distributed systems and data replication, experience with background job systems like Sidekiq, knowledge of replication/verification patterns and debugging replication lag, and familiarity with RPO/RTO and backup/restore; the Geo group operates within Platforms Engineering with asynchronous planning and a strong emphasis on ownership and safety, and GitLab is remote, globally hiring, equal opportunity, with accommodations and privacy considerations.

GitLab is the intelligent orchestration platform for DevSecOps trusted by more than 50 million users and by over half of the Fortune 100, with AI embedded as a core productivity multiplier across the company. The role is Backend Engineer on the Chat Engine team, building the GitLab Duo Chat conversational AI, primarily in Python to develop the agentic runtime (Flow Registry, LangGraph flows, Duo Workflow Service) and integrating Chat with the GitLab Rails monolith. You will develop secure, well-tested features, implement and extend agentic flows, integrate Chat with the Rails GraphQL API, write maintainable code with tests, review contributions, address technical debt, collaborate with Product/UX/Frontend, and participate in on-call rotations. Requirements include professional Python production service experience, Ruby on Rails proficiency or willingness to learn, interest in large language models and prompting, API design and performance optimization, security-minded development, clear communication, ability to work independently, and experience with LangGraph/LangChain, GraphQL, RSpec, and the GitLab product in some capacity, plus remote-team experience. The role sits in GitLab's AI Engineering organization; the base US salary range is $115,200–$194,400, with benefits, equity, and remote-friendly policies, and GitLab is an equal opportunity employer committed to diversity and inclusion.

GitLab is an AI-enabled DevSecOps platform used by over 50 million registered users and trusted by more than half of the Fortune 100 to ship better, more secure software faster. The Associate Solutions Architect for GitLab's SMB EMEA Sales team serves as a trusted advisor, guiding prospects through the full software development lifecycle with GitLab—from planning through monitoring—while shaping architectures, leading proofs of value, and acting as the voice of the customer to Product Management. Key responsibilities include completing onboarding quickly, learning the platform and value-selling approach, engaging with customers in a technical pre-sales role, leading POC/POV work, participating in RFPs and workshops, and partnering with sales to drive adoption and revenue while building customer advocates. Qualifications include 1–2+ years in pre-sales or consulting, understanding the end-to-end SDLC and modern DevSecOps, cloud computing concepts, ability to lead technical evaluations and design workshops, strong technical communication, and a willingness to develop GitLab expertise; German or French language skills are desirable. The role is part of GitLab's remote, global Sales organization; the team collaborates with Sales, Engineering, Product, and Marketing, and GitLab offers benefits such as flexible PTO, equity/ESPP, a Growth and Development Fund, parental leave, home-office support, and a firm commitment to equal opportunity and accommodation.

GitLab is an AI-powered DevSecOps platform used by millions of users and many Fortune 100 companies to accelerate secure software delivery. The Associate Solutions Architect for GitLab’s SMB EMEA Sales team acts as a trusted advisor, guiding prospects through technical requirements and business objectives across the full software development lifecycle. You’ll own technical evaluations (POCs/POVs, workshops, RFP support), shape solution architectures, and collaborate with Sales, Customer Success, Engineering, Product Management, and Marketing to drive platform adoption and revenue through solution selling. Key milestones include completing onboarding in 30 days, gaining broad platform knowledge by two months, and beginning direct customer engagement in three months, while also building reusable technical collateral and advocating for customers internally. Requirements include 1–2+ years of pre-sales or consulting experience, understanding of the end-to-end SDLC and DevSecOps practices, strong technical communication, and desirable German or French language skills, with GitLab emphasizing equal opportunity and remote-friendly hiring with location-based eligibility.

GitLab is an intelligent orchestration platform for DevSecOps that boosts developer productivity and accelerates digital transformation, trusted by over 50 million users and more than half of the Fortune 100, with AI embedded as a core productivity multiplier. The company emphasizes a high-performance, values-driven culture with continuous knowledge exchange where every voice is valued, inviting collaboration to transform how the world develops software. The Area Vice President, Financial Services sales role will lead GitLab's Financial Services sales, build and develop a team of Regional Sales Directors, and drive strategy to win new customers, expand accounts, and deliver predictable ARR growth. Responsibilities include setting strategy, managing forecasts and sales processes, building key customer relationships, and partnering cross-functionally with Marketing, Channel, Alliances, Product, and Engineering to support growth. Qualifications include progressive second-line leadership in strategic software sales (ideally in Financial Services), a track record of quota overachievement, channel partner experience, strong communication, travel flexibility, and a commitment to GitLab's remote, inclusive hiring practices.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, efficiency, security, and digital transformation, with over 50 million registered users and broad Fortune 100 usage, all underpinned by a culture that treats AI as a core productivity multiplier. The AI Transformation Owner is a product-management–style role that shapes your function’s AI strategy, partners with an Executive Sponsor, and manages the full lifecycle—from mapping current work to prioritizing, prototyping no-code/low-code solutions, and ensuring adoption with the help of an Enterprise AI Engineer. You’ll own Strategy & Prioritization, Adoption & Change Management, and Hands-On Building & Agent Operations, including end-to-end workflow mapping, identifying constraints, pursuing 100x AI-enabled improvements, driving adoption, building visibility channels and a Champion network, and creating and managing AI agents with no-code/low-code tools while tracking KPIs and sunseting older approaches when needed. Ideal candidates bring deep functional knowledge, a product mindset, strategic prioritization skills, strong communication and cross-functional influence, and hands-on ability with AI tools, no-code/low-code platforms, prompt engineering, and data-flow mapping, plus the ability to partner with Enterprise AI. The role is remote, with a US base salary range of $203,200–$345,600 plus benefits, equity, and growth opportunities, and GitLab is committed to equal opportunity and merit-based hiring.

GitLab is an intelligent DevSecOps orchestration platform with 50M+ registered users, trusted by more than half of the Fortune 100, and it embeds AI as a core productivity multiplier across the organization. The AI Transformation Owner drives the end-to-end AI agenda for the field organization, partnering with product and engineering to pilot and scale AI solutions, embed AI into day-to-day workflows, and establish governance to keep adoption safe and compliant. Key responsibilities include owning the AI Enablement Roadmap, identifying and executing high-value field use cases (e.g., deal support, prospecting, content generation, guided selling), building field champions, designing an ops transformation plan to scale pilots, and leading AI governance standards. Qualifications require several years of enablement or sales operations experience, direct experience evaluating or deploying AI tools, cross-functional fluency with product and engineering, autonomy, strong project management, an innovative mindset, and alignment with GitLab values. The role sits within the Enablement & AI function of the CRO organization; GitLab offers benefits such as flexible PTO, equity, a Growth and Development Fund, parental leave, remote worldwide eligibility with location considerations, and a base US salary range of $139,200–$235,200 plus potential incentive pay up to 100% for sales roles.

GitLab is the intelligent orchestration platform for DevSecOps used by more than 50 million registered users and trusted by over half of the Fortune 100, with AI treated as a core productivity multiplier in its culture and workflows. The AI Engineer role, reporting to the Director of Enterprise AI, is a hands-on technical leader responsible for delivering internal AI-powered solutions from discovery through deployment, initially across Sales, Marketing, and Customer Support. You’ll diagnose business problems, map workflows and constraints, validate whether AI is the right intervention, own initiatives end-to-end, and deliver rapid prototypes while improving organizational flow and measuring success with flow metrics, adoption, and ROI. Required strengths include being a technologist at heart with strong coding skills, deep AI/LLM expertise (prompt engineering, model selection, agentic patterns), safety and risk awareness, systems thinking, and familiarity with enterprise tools and data models, with preferred background in GitLab, consulting or high-growth settings, and experience with low-code/no-code orchestration tools. You’ll join the Enterprise Technology & AI team in a fully remote, asynchronous environment that values collaboration and inclusion, and GitLab emphasizes equal opportunity, flexible benefits, and supportive policies for growth, equity, parental leave, and more.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by more than 50 million registered users and over 50% of the Fortune 100. AI is embedded as a core productivity multiplier across the company, with every team member expected to incorporate AI into daily workflows to drive efficiency, innovation, and impact, while maintaining a high-performance culture where every voice is valued. The Account Executive, Mid-market role is the primary link between GitLab and customers (up to 4,000 team members), owning a broad book of business and guiding both small teams and larger projects through the full sales cycle to adopt GitLab's AI-powered DevSecOps platform. Responsibilities include shaping the customer journey, documenting buying criteria and processes, maintaining an evidence-based pipeline, delivering product feedback to inform the public issue tracker and sales handbook, and providing cross-functional account leadership across pre- and post-sales teams. Qualifications emphasize proven software sales success, ability to manage a varied book of business, strong negotiation and presentation skills, fluency in Italian (required), alignment with GitLab's values, willingness to travel, and a remote, globally inclusive hiring policy with equal opportunity and accommodation.

Figma is expanding its team and hiring an experienced Technical Program Manager to join Technology Services, partnering with Business and Technology teams to lead cross-functional programs essential for scaling, with the role available from a US hub or remotely in the United States. The TPM will lead complex, cross-functional initiatives, manage dependencies, guide technical discussions, anticipate blockers, and improve collaboration and workflows, including advancing AI and automation adoption. Requirements include 5+ years of cloud/SaaS program experience, comfort with technical detail and adaptive communication, the ability to thrive in ambiguity, and proficiency with tools like Asana, GSuite, Zoom, Notion, and Figma. Nice-to-haves include PMP and Scrum certifications and experience with business systems such as billing platforms, Salesforce, and NetSuite; the compensation range is $140,000–$245,000 base plus equity and benefits, with location flexibility for US-based applicants. Figma emphasizes diversity and inclusion, offers accommodations for disabilities, and outlines related hiring and privacy practices, including a camera-on requirement for video interviews and in-person onboarding.

Figma is hiring an experienced Technical Program Manager to join the Technology Services team, partnering with Business and Technology groups to lead cross-functional programs that scale the company. The TPM will ensure alignment across teams, drive dependencies, guide technical discussions, anticipate risks, unblock progress, and promote effective, collaborative ways of working, including adoption of AI and automation. Requirements include 5+ years of program and project management experience in a cloud/SaaS environment, comfort with technical details, ability to operate autonomously in ambiguity, and proficiency with tools like Asana, GSuite, Zoom, Notion, and Figma. Nice-to-haves are PMP and Scrum certifications and experience with business systems such as Salesforce and NetSuite; the base salary range is $140,000–$245,000 with equity and comprehensive benefits. Figma is an equal-opportunity employer committed to accessibility and inclusion, with accommodations available and policies about cameras during interviews and in-person onboarding, and candidates’ data processed per the Candidate Privacy Notice.

Figma is expanding its design-focused team to make design accessible and support real-time, global collaboration from idea to product. The AI Infrastructure & Tooling group builds intelligent, resilient integrations and automation to streamline Product Support, and the Support Engineer, AI Infrastructure will serve as the technical execution layer connecting systems, customer context, internal tooling, and AI workflows across Decagon, Zendesk, and related platforms. You will design, build, and operate AI-powered workflows; maintain integrations; surface relevant metadata in support conversations; use LLMs for classification, routing, suggestions, and workflow automation; and define success metrics, guardrails, and monitoring. Qualifications include 3+ years shipping integrations or internal tools, strong backend tech with API/webhook experience, hands-on with AI workflows and data, and a proven ability to translate ambiguous problems into practical solutions; nice-to-haves include Zendesk/Decagon experience, familiarity with agent assist tooling, and knowledge of support metrics. Figma offers equity, a comprehensive benefits package, a base salary range of $169,000–$245,000, and an inclusive workplace with accommodations for disabilities; candidates are expected to keep cameras on during video interviews and onboarding is in person, with roles based in the US or remote within the US.

Figma is expanding its team to make design accessible to all and to help teams bring ideas to life—from brainstorming to prototyping to code—using AI and real-time collaboration. The AI Infrastructure & Tooling group builds intelligent, resilient solutions to automate workflows and support operations, and the Support Engineer, AI Infrastructure will integrate tools like Decagon, Zendesk, and Figma admin tooling to bring customer and account context into conversations and automate complex workflows. You’ll design, build, and operationalize AI-powered workflows, bring relevant metadata into support interactions, and use LLMs for classification, routing, recommendations, and context enrichment, with governance, guardrails, and measurable impact. Requirements include 3+ years shipping integrations or internal tools, strong backend skills (Ruby, Python, Go, C++, PostgreSQL) with API/webhooks and data flows, and hands-on experience with LLM-powered workflows, plus preferred experience with Zendesk/Decagon and AI observability. Figma offers equity, a base salary range of $169,000–$245,000 USD, comprehensive benefits, equal opportunity employment, accommodations for disabilities, and notes about camera-on interviews and in-person onboarding, with compensation terms subject to plan terms and a candidate privacy notice.

Figma is expanding its team of creatives and builders to make design accessible and enable real-time collaboration across brainstorming, prototyping, code translation, and AI iteration. The Strategic Finance team owns budgeting, annual and quarterly planning, resource allocation, and cross-functional analysis to provide visibility into high-priority business issues and to partner with other teams. The three open roles—Go-To-Market (Sales), Corporate (revenue/ARR close), and Growth (AI products)—each have 12-month focuses on improving planning, revenue modeling, automation, experimentation, and pricing and packaging. Candidates should have 5+ years of relevant experience, be analytical and structured, and can bring additional value from SaaS/B2B GTM experience or SQL/AI/data skills; they’re encouraged to apply even if their background isn’t a perfect match. Figma offers a base salary range of $115k–$245k, equity and comprehensive benefits, remote-friendly US options, diversity and accommodation commitments, and policies on cameras and onboarding, with candidate privacy protections.

Figma is expanding its Strategic Finance team to own budgeting, annual and quarterly planning, resource allocation, and cross-functional financial analysis across the company. The company is hiring for Go-To-Market (Sales), Corporate, and Growth (AI Products) roles, each with 12-month priorities like improving planning, revenue/ARR close, and AI-driven growth initiatives. Key responsibilities include building operating plans and forecasts, partnering with Data Science and RevOps, improving ARR data quality, and presenting to the executive team. Requirements include 5+ years of relevant experience, the ability to distill complex issues, strong communication, and a bonus for experience in high-growth SaaS and SQL/AI tooling. Roles are US-based (SF/NY or remote), with a base salary range of $115k-$245k plus equity and comprehensive benefits, and the company emphasizes equal opportunity and accommodations, plus camera-on interviews and in-person onboarding.

Figma is expanding its Business Development & Partnerships team to make design more accessible and to embed AI by partnering with AI providers and other solution partners. The AI Product Partner Manager will identify, develop, and manage AI partnerships, translate product priorities into opportunities, and drive integrations and go-to-market programs with cross-functional teams. Responsibilities include developing partnership strategies, coordinating with Product/Engineering/AI Research, evaluating opportunities, leading negotiations, managing multiple workstreams, and scoping integrations using APIs and extensibility platforms. Requirements include 5+ years in product/tech partnerships, familiarity with AI or the AI model landscape, a track record of end-to-end deals, strong cross-functional collaboration, and excellent communication; direct AI partnerships experience is a plus. The role offers a base salary of $140,000–$296,000 plus equity and comprehensive benefits, supports diversity and accommodations, can be remote within the US, and requires cameras-on during video interviews with in-person onboarding.

Figma is expanding its Business Development & Partnerships team to connect the platform with AI providers and solution partners, embedding AI across products and driving user and revenue growth. The AI Product Partner Manager will identify, develop, and manage partnerships with AI model providers and other strategic technologies, translate product priorities into opportunities, and lead integrations and go-to-market programs with cross-functional teams. Requirements include 5+ years in product/technology partnerships or related roles, experience with AI or familiarity with AI models, a track record of end-to-end deals, and strong cross-functional and executive communication skills; direct AI partnerships experience is a plus. Figma offers a base salary range of $140,000–$296,000 USD, along with equity and a comprehensive benefits package, and roles can be based in US hubs or remote within the United States, with flexible PTO and related leaves. The company is an equal opportunity employer that provides accommodations for disabilities and outlines candidate privacy and onboarding requirements, including camera-on during video interviews and in-person onboarding.

Figma is hiring an Engineering Manager for Observability to lead a team of five engineers and shape the future of visibility and efficiency across the platform, focusing on instrumentation standards, cost transparency, and AI-driven observability. The role owns and operates the AI Trace Observability ecosystem and core observability stack (Datadog, shared libraries, telemetry agents and operators, and internal components) to ensure data quality, high availability, and actionable signals for engineers. Responsibilities include defining technical strategy for instrumentation libraries and agents, partnering with infrastructure, product, finance, and security to improve system health and cost efficiency, and exploring AI-driven anomaly detection and operational automation. Requirements include 4+ years leading infra/observability/platform teams, hands-on experience with modern observability platforms (Datadog/OpenTelemetry), distributed systems, SLO design, incident response, and cost attribution; plus preferred experience in AI/ML observability, company-wide standards, and cross-language instrumentation. Additional notes cover Figma's Grow as you go culture, equal opportunity employer statement, compensation range ($258,000–$376,000 USD), benefits, disability accommodations, camera-on interview requirement, in-person onboarding, and that candidate data will be processed per the privacy notice.

Figma is hiring an Engineering Manager for Observability to lead a team of five engineers and shape the platform’s visibility, reliability, and AI Trace Observability. You’ll own the AI Trace Observability ecosystem and the core observability stack (Datadog, shared libraries, and telemetry agents) to ensure high-quality signals and scalable insight. The role includes defining instrumentation standards, driving AI-driven anomaly detection and automation, and partnering with infrastructure, product engineering, finance, and security to improve health and cost efficiency. Requirements include 4+ years leading infrastructure/observability teams, hands-on experience with Datadog/OpenTelemetry across metrics/logs/traces, SLO design, incident response, and cost attribution; preferred experience in AI observability, cost optimization, and ML-assisted tooling. It’s a full-time US-based role (remote in the US or from a US hub) with a base salary range of $258,000–$376,000 plus equity and benefits; Figma is an equal opportunity employer and outlines accommodations and interview policies such as camera-on for video interviews and in-person onboarding.

Figma is growing its Internal AI team within the Business Technology organization to build platforms that let every employee create and use AI tools that are governed, reliable, and reusable. This full-time role anchors the Infrastructure & Hosting pillar and will design the runtime path for internal AI applications—from prototype to production—covering shared hosting, model routing, and the telemetry, audit, and cost-attribution layers. You’ll integrate identity and access patterns (Okta by default) and collaborate with Security on guardrails, IT Engineering on identity patterns, and AI infrastructure teams to share gateways and avoid duplicated layers, while helping shape the platform strategy. Required qualifications include 5+ years of software engineering experience (infrastructure/platform/backend), a track record building internal platforms adopted by other teams, strong system design skills, and hands-on experience with LLM operations and enterprise IAM. The role offers equity, a base salary range of $153,000–$269,000, comprehensive benefits, and the option to work remotely in the US or from a US hub, with commitments to equal opportunity and accommodations.

Figma is expanding its Internal AI team within the Business Technology organization to build shared, governance-focused rails that make it easier for employees to design, prototype, and utilize AI tools across the company. The role anchors the Infrastructure & Hosting pillar, designing the runtime hosting path for internal AI apps, creating model routing to select cost- and capability-appropriate models, and delivering telemetry, audit trails, and per-team cost attribution; it can be performed from a US hub or remotely in the United States. Responsibilities include establishing the hosting golden path, building model routing across frontier and cheaper models, standing up observability and analytics, integrating identity and security (Okta), and collaborating with product AI infrastructure teams to share gateways and avoid duplicate layers. Requirements include 5+ years in software engineering with strong infrastructure/backend experience, a track record of building internal platforms, solid system design for resilient production systems, hands-on LLM ops experience, and enterprise IAM experience; plus preferred experience in internal AI platforms, agent orchestration, audit/compliance, and early-stage infrastructure leadership. The posting notes the salary range ($153,000–$269,000), comprehensive benefits including equity and health plans, diversity commitments, accommodations for applicants with disabilities, a camera-on interview requirement, in-person onboarding, and a candidate privacy notice.

Figma is growing its team of creatives and builders to make design accessible, offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration so teams can move faster and collaborate in real time from anywhere. The GTM Systems Architect role, which can be held from one of Figma's US hubs or remotely in the United States, aims to optimize, scale, and govern Salesforce to support cross-functional teams across Sales, Customer Experience, Marketing, Legal, Product, and Finance, serving as a trusted advisor on CRM automation, reporting, and process design. Responsibilities include acting as the Salesforce subject matter expert for the partnership team and other stakeholders, triaging complex inquiries, refining workflows, driving UAT for enhancements and releases, validating solutions against requirements, maintaining the Salesforce Partner Ecosystem (Experience Cloud), and building scalable onboarding, engagement tracking, and revenue attribution processes while driving Salesforce adoption and documenting configurations. Requirements include 7+ years as a Salesforce Systems Administrator with Partner Ecosystem Management, deep Salesforce expertise with integrations and custom apps, strong data management and SQL/SOQL skills, and proven ability to manage multiple concurrent initiatives; nice-to-haves include SaaS GTM familiarity, SCRUM/Agile experience, Salesforce certifications, and Revenue Cloud. The compensation package includes a base salary range of $140,000–$245,000, equity and comprehensive benefits, equal opportunity and disability accommodations, with notes on camera-on video interviews and in-person onboarding, and compensation determined by qualifications and location.

Figma aims to democratize design by offering a platform that supports brainstorming, prototyping, translating designs into code, and AI-assisted iteration, enabling real-time collaboration from anywhere. The GTM Systems Architect role is to optimize, scale, and govern Salesforce to support cross-functional teams, acting as a trusted advisor on CRM automation, reporting, and process design, with this being a full-time position that can be based in a US hub or remote. Core responsibilities include serving as a Salesforce SME for partner and cross-functional inquiries, refining workflows, leading UAT, ensuring solutions meet requirements, and building scalable processes for partner onboarding, engagement tracking, and revenue attribution while driving adoption and maintaining documentation. Requirements call for 7+ years as a Salesforce Systems Administrator with Partner Ecosystem Management, deep Salesforce expertise, SQL/SOQL and advanced reporting skills, and the ability to manage multiple initiatives; nice-to-haves include SaaS GTM experience, SCRUM/agile background, Salesforce certifications, and Revenue Cloud. The role offers a salary range of $140,000–$245,000 plus equity and comprehensive benefits, with Figma as an equal opportunity employer that provides accommodations, an emphasis on inclusion, and notes about interview logistics and privacy.

Figma is expanding its Advocacy team and seeking a Designer Advocate to work closely with Marketing, Sales, and Product to empower users and influence product evolution. It’s a full-time role based in a US hub, with duties including collaborating with Sales and Customer Experience to unlock Figma across real product workflows and creating written, visual, and video resources. The role involves building community relationships, identifying collaboration opportunities, presenting at industry events, and channeling user feedback into product decisions. Requirements include deep Figma and design systems expertise, experience with cross-functional teams, comfort with evolving workflows (including AI-assisted design), and strong public speaking with up to 25% travel. Figma offers equity, a comprehensive benefits package, and a base salary range of $153,000–$317,000, along with a commitment to diversity and accommodations.

Figma is growing its Advocacy team and seeks a Designer Advocate to partner with Marketing, Sales, and Product on a full-time basis from a US hub, with the mission to empower users and shape product evolution. The role involves collaborating with Sales and Customer Experience to unlock Figma across real workflows, creating written, visual, and video resources, building community relationships, presenting at industry events, and channeling community feedback into product decisions. The ideal candidate has deep hands-on Figma expertise, knowledge of design systems and modern design workflows, cross-functional experience with engineers, comfort with evolving tools including AI-assisted design, strong communication and public speaking skills, and a willingness to travel up to 25%. Figma values growth, encourages applying even if not a perfect fit, and offers equity plus a comprehensive benefits package (health, dental, vision, retirement contributions, parental leave, mental health benefits, paid time off and sick leave, incentive plans, and a base salary of $153,000–$317,000, with adjustments by location and role). Figma is an equal opportunity employer that provides accommodations for disabilities, requires cameras on during video interviews and in-person onboarding, and processes candidate data in accordance with its Candidate Privacy Notice.

Figma is seeking an Account Executive, Federal - Federal Systems Integrators, to grow its FSI business remotely in the United States and help make design accessible to all. The role involves owning account strategies across strategic FSI accounts, building pipeline, developing relationships with executives and program teams, and driving complex opportunities from early engagement through close and expansion. You’ll leverage federal procurement knowledge, including GWACs, IDIQs, BPAs, and GSA schedules, connect Figma’s capabilities to customer missions, and partner with Alliances and cross-functional teams to drive long-term opportunities and customer success. Requirements include 8+ years of enterprise SaaS sales to Federal Systems Integrators, deep FSI ecosystem understanding, proven success in strategic accounts and multi-stakeholder deals, and strong strategic account planning and executive communication; bonuses for selling to technical audiences and prior FSI experience. Figma offers a base salary of $200,000, equity, comprehensive benefits, equal opportunity and accommodations, with in-person onboarding and a policy to keep cameras on during video interviews, along with privacy protections.

Figma is growing its team to make design accessible and support idea-to-product workflows—brainstorming, prototyping, translating designs into code, and AI-assisted iteration with real-time collaboration from anywhere in the world. They are hiring an Account Executive, Federal - Federal Systems Integrators, to grow Figma's business across strategic FSI accounts and shape opportunities across the federal market. You will own the sales motion across a portfolio of strategic FSI accounts, develop trusted relationships with executives and program teams, identify federal programs where Figma can add value, build strategic plans mapping stakeholders, funding, and paths to long-term growth, and manage opportunities from prospecting to close and expansion. Qualifications include 8+ years of enterprise SaaS sales into Federal Systems Integrators with a strong track record of revenue achievement, deep understanding of the FSI ecosystem and federal contracting processes, and proven strategic account planning, discovery, value-selling, and executive communication skills. Nice-to-have items include experience selling to technical audiences, formal training in enterprise sales methodologies, prior FSI experience (e.g., Deloitte, GDIT, Booz Allen), and existing relationships across the FSI and federal ecosystem; the role is remote in the U.S. with a $200,000 base salary, equity, comprehensive benefits, equal opportunity and disability accommodations, and in-person onboarding with cameras on during video interviews per policy.

SmartBear delivers application integrity for modern tech stacks, providing continuous, measurable assurance with AI-speed governance, plus deep test automation, API lifecycle management, and observability integrated across the SDLC. Its ecosystem is trusted by 32,000 organizations—including 75% of the largest financial institutions—along with brands like Adobe, JetBlue, and Microsoft, and its open-source tools are downloaded over 100 million times per month with 30,000+ GitHub stars; brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr. Learn more at smartbear.com and follow the company on LinkedIn, X, and Reddit, as SmartBear emphasizes solving critical challenges in an AI-driven world. The role partners with enterprise customers to modernize API development and governance through Swagger/API Lifecycle Management, leading technical discovery, demos, POCs, and workshops, and collaborating with Sales, Product, Engineering, and Customer Success as a trusted technical advisor; it requires 4+ years in relevant roles and strong REST/OpenAPI/API, CI/CD, cloud, and DevOps knowledge, with responsibilities including delivering demonstrations, translating requirements, and developing reusable technical assets. SmartBear promotes career growth, an inclusive, values-driven culture, and social responsibility, with global offices and recognized awards; it is an equal opportunity employer with transparent compensation, including base salary plus on-target commission, estimated at $138,000–$143,000 for this role.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, measurable assurance and governance at AI speed and scale across the SDLC. It is trusted by 32,000 organizations, including 75% of the largest financial institutions and leaders like Adobe, JetBlue, and Microsoft, with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands—Swagger, TestComplete, Reflect, QMetry, Zephyr, among others—help customers meet them where they are to improve software quality. The BugSnag role supports enterprise customers adopting BugSnag to boost application stability, partnering with Sales for demos and proofs of concept, and guiding integration across modern development workflows. Ideal candidates have 2+ years in solutions engineering or similar roles, strong technical and communication skills, experience with APIs and languages such as JavaScript, Java, .NET, or Python, and SmartBear emphasizes growth, inclusivity, and a global, award-winning workplace.

SmartBear provides application integrity for modern tech stacks, enabling continuous, AI-speed governance with deep test automation, API lifecycle management, and observability across the software development lifecycle. It is trusted by 32,000 organizations—including 75% of the largest financial institutions—and brands like Adobe, JetBlue, and Microsoft; its open-source tools are downloaded over 100 million times per month and have more than 30,000 GitHub stars. SmartBear’s best-known brands, such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, illustrate its broad ecosystem and its aim to raise the quality standard for application delivery teams worldwide. The BugSnag-focused role involves supporting enterprise customers adopting BugSnag to improve stability, partnering with Account Executives to deliver technical demonstrations, proofs of concept, and customer evaluations, and building expertise in observability and customer-facing solution engineering. Requirements include 2+ years in a customer-facing technical role, knowledge of software development fundamentals and debugging, experience with APIs and languages like JavaScript, Java, .NET, Python, strong communication, curiosity, and cross-functional collaboration, with SmartBear emphasizing growth, inclusion, and a people-centric culture across global offices.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC to raise the quality of software delivery teams. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—and its open-source tools are downloaded more than 100 million times per month with over 30,000 GitHub stars. SmartBear's portfolio includes brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, and the company supports rapid test automation to help customers ship quality apps. The text highlights a Senior Software Engineer - C++ TestComplete role focused on developing and maintaining testing tools using C++, designing backend components, and collaborating across web, mobile, and desktop automation, with requirements including 6+ years of BE experience, C++, Windows programming, Delphi familiarity, OOP, design patterns, CI/CD, a CS degree, and English at B2 level. SmartBear emphasizes growth, inclusion, and social responsibility, is headquartered in Somerville, MA with offices worldwide, has won multiple awards, and is an equal opportunity employer committed to diversity and an inclusive workplace.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling governance at AI speed across the SDLC. It is trusted by 32,000 organizations, including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands—Swagger, TestComplete, Reflect, QMetry, Zephyr, and others—support a mission to make the technology-driven world a better place, with a global presence and a focus on inclusive, ethical practices. The Senior Director of Revenue Enablement will design and scale revenue enablement programs, align content and tools across Sales, Marketing, Product, and Customer Success, coach teams, develop collateral, optimize GTM tools, and track KPIs to drive revenue growth. Qualifications include 8+ years in enablement within SaaS, 2+ years leading a sales enablement team, proficiency with sales methodologies and CRM tools, plus a commitment to a transparent, diverse, and collaborative culture; the base salary range for this role is $156,660–$170,480 USD, with additional benefits and a hybrid work environment.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability to provide continuous, AI-speed governance across the SDLC. The company is trusted by 32,000 organizations—including 75% of the largest financial institutions—and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars, anchored by brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear seeks to improve the technology-driven world and is hiring across functions; the Renewals Specialist will build enduring customer relationships, serve as a trusted advisor, and drive retention and growth through onboarding, adoption, and upsell opportunities. Responsibilities include strategically engaging with customers to align goals, expanding accounts, ensuring license utilization, onboarding adoption, and providing recommendations to improve performance; requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales or customer success experience, strong communication and relationship skills, and the ability to work remotely or onsite as needed. Compensation features a base around $80,000 with on-target commission plus bonuses and benefits, along with flexible work options and an inclusive, equal-opportunity culture; SmartBear is headquartered in Somerville, MA with global offices, and emphasizes total rewards and ongoing professional development.

SmartBear delivers application integrity for modern tech stacks, providing continuous, measurable assurance and governance at AI speed and scale. It offers deep test automation, API lifecycle management, and observability with integrations across the SDLC to set a new quality standard for delivery teams. SmartBear is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open-source tools downloaded more than 100 million times per month and over 30,000 GitHub stars under brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. The Principal Software Engineer - Java Zephyr Enterprise role involves leading complex change, providing technical leadership, and acting as the backend Java SME (12+ years) with expertise in Spring, AWS, databases, security, testing, and code reviews, plus mentoring and hiring support. SmartBear emphasizes a people-first culture, equal opportunity, global offices and awards, and a mission to improve the technology-driven world, while Zephyr Enterprise undergoes transformation and offers a free trial via its product page.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, governance-rich software delivery at AI speed across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions—and brands such as Adobe, JetBlue, and Microsoft, with open source tools downloaded more than 100 million times per month and over 30,000 GitHub stars, featuring Swagger, TestComplete, Reflect, QMetry, and Zephyr. Learn more at www.smartbear.com or follow SmartBear on LinkedIn, X, and Reddit, as the company positions itself to improve the technology-driven world. The India-based People & Culture Director (HRBP) role combines hands-on HRBP partnership with statutory compliance ownership for all India-based SmartBear employees, coaching leaders on talent, performance, organizational design, and employee relations, and aligning programs with local and global guidelines; the position is based in Ahmedabad on a hybrid model. Requirements include 8+ years in senior People Partner/HRBP roles in technology, strong expertise in performance management and employee relations, solid knowledge of Indian labor law and compliance, excellent communication and stakeholder management, and a passion for building inclusive, high-performing teams, with SmartBear offering growth opportunities, an inclusive culture, equal opportunity employment, and global offices that have earned industry awards.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability to ensure continuous, measurable software quality across the SDLC at AI speed and scale. It is trusted by 32,000 organizations, including 75% of the largest financial institutions and brands such as Adobe, JetBlue, and Microsoft, with open source tools downloaded more than 100 million times per month and 30,000+ GitHub stars under brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear invites you to learn more at www.smartbear.com and follow the company on LinkedIn, X, and Reddit. The company is advertising a People & Culture Director role for its India operations (Bengaluru, hybrid) responsible for India statutory compliance across all India-based employees and serving as HRBP to align P&C strategies with business goals while partnering with the Director of Global People Operations and Legal. The ideal candidate has 8+ years as a senior HRBP, strong expertise in performance management and compliance with Indian labor law (Industrial Relations Code, Shops & Establishments Act), experience in a global, distributed P&C team, and a focus on building inclusive, high-performing teams and career growth within an equal opportunity employer.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability. It integrates across the SDLC and sets a new quality standard for application delivery teams. SmartBear is trusted by 32,000 organizations, including 75% of the largest financial institutions, with brands like Swagger, TestComplete, Reflect, QMetry, Zephyr, and its open source tools downloaded 100 million times per month and earning 30,000+ GitHub stars. The Major Account Executive I role drives new logo acquisition across enterprise accounts, building relationships with engineering, DevOps, QA, and IT leaders, and managing the full sales cycle from engagement to close. Requirements include 4–6 years of quota-carrying SaaS or enterprise software sales and complex enterprise deals, a culture focused on inclusion and growth, and a total rewards package with base salary plus commission, with an estimated annual cash compensation of $150,000 for this role.

SmartBear delivers application integrity for modern tech stacks by providing deep test automation, API lifecycle management, and observability with governance that operates at AI speed and scale. It is trusted by 32,000 organizations, including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded more than 100 million times per month and earning over 30,000 GitHub stars. Among its brands—Swagger, TestComplete, Reflect, QMetry, Zephyr, and more—Swagger sets the standard for API design, testing, and governance in the AI era, automating visibility, governance, and discoverability while AI-assisted building, testing, and documentation help teams deliver faster and scale with confidence. The Junior Backend Engineer - Swagger Portal role involves working in an international team to build new features for Portal, Catalog, and Studio, implementing functionality with Java 21+ and Spring Boot 3+, REST APIs, and Postgres/NoSQL while maintaining tests and documentation. SmartBear emphasizes an inclusive, people-focused culture with opportunities for career growth, celebrates diversity, maintains global offices and awards, and is committed to ethical practices while solving the challenge of software quality in an AI-driven world.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions—and by brands such as Adobe, JetBlue, and Microsoft, with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and others, and SmartBear aims to meet customers where they are to improve the technology-driven world. The Growth Marketing Manager will lead full-funnel demand generation for Direct GTM, owning programs like webinars, field events, content syndication, outbound nurtures, podcasts, and surveys, and collaborating with Sales, Product Marketing, and Marketing Ops to drive pipeline and ROI. Qualifications include 3 years of B2B growth marketing experience in SaaS or enterprise software, proficiency with Marketo and Salesforce, strong project management and cross-functional collaboration, and a commitment to an inclusive, ethical workplace on a global, hybrid team.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC to enable continuous, governed software delivery; it is trusted by 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft, with open source tools downloaded over 100 million times per month and more than 30,000 GitHub stars, and brands including Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company positions itself as solving the critical challenge of software integrity in an AI-driven world and offers opportunities across customer engagement, go-to-market, operations, product, and enabling teams, with a focus on growth and impact. The Director of Channel Sales, International role is based in Galway, Ireland and aims to grow partner sales in EMEA while managing Channel Sales Managers in India and APAC, reporting to the SVP of Global Channel Partnerships. Key responsibilities include developing and executing a comprehensive EMEA channel strategy, recruiting and enabling high-growth partners (including AWS), managing partner lifecycles, driving joint business planning and lead generation, tracking performance, and coordinating with internal teams, with travel as needed. Qualifications include a minimum of eight years in software channel sales, a proven track record of exceeding targets and building teams, strong EMEA IT landscape knowledge, exceptional relationship and communication skills, and CRM/marketing automation proficiency; preferred are DevOps market experience, an existing EMEA network, a second language, and a culture that values inclusion, growth, and recognition, along with SmartBear’s global offices and awards.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, providing governance at AI speed and being trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open-source tools drawing 100M+ downloads per month and 30,000 GitHub stars. Its best-loved brands—Swagger, TestComplete, Reflect, QMetry, Zephyr, and more—along with SDLC integrations, position customers to achieve higher software quality in an AI-driven world, while the company emphasizes an ethical, inclusive culture. SmartBear is seeking a Director of Channel Sales, International, based in Galway, Ireland, to grow partner sales in EMEA and manage Channel Sales Managers in India and APAC, serving as the internal leader of channel strategy across sales, marketing, support, finance, and legal. Responsibilities include developing an EMEA channel strategy, recruiting and enabling high-growth partners (including the AWS partnership), managing partner agreements and onboarding, driving joint sales, monitoring performance, and coordinating regional travel, with forecasting and cross-team collaboration. Requirements include 8+ years in channel sales with a proven track record, experience building a channel team, strong EMEA relationships, and excellent relationship and communication skills; a DevOps/EMEA network and a second language are preferred, and the role offers growth, an inclusive culture, and equal opportunity commitment.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC to enable fast, governance-driven delivery. It is trusted by over 32,000 organizations—including 75% of the largest financial institutions—and used by Adobe, JetBlue, and Microsoft, with open-source tools downloaded more than 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands—Swagger, TestComplete, Reflect, QMetry, Zephyr, and more—help SmartBear meet customers where they are to improve software quality in a technology-driven world. The Associate Channel Manager, AWS Drive role aims to grow the AWS Marketplace pipeline through co-sell engagement and partner collaboration, building relationships with AWS teams and coordinating referrals, with 1–3 years in a channel-focused role and strong CRM/reporting experience. SmartBear promotes growth, inclusion, and transparent compensation, with headquarters in Somerville, MA and global offices, and the role offers an estimated annual cash compensation of $105,000–$110,000 (base + on-target commission) plus benefits.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling governance at AI speed and scale across the SDLC to raise quality for delivery teams. The company is trusted by 32,000 organizations, including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded more than 100 million times per month and earning over 30,000 GitHub stars. Its brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and ReadyAPI, a comprehensive API testing platform that supports REST, SOAP, GraphQL, and automates functional, performance, and security testing across the software lifecycle. The Account Executive II – ReadyAPI role focuses on driving net-new business and expansion by partnering with development, QA, and DevOps teams, managing a defined territory and Salesforce pipeline, and requiring 1–3 years of software sales experience and strong stakeholder communication. SmartBear emphasizes an inclusive, hybrid workplace with a People and Culture approach, ethical practices, and total rewards that include base salary and commission, with an estimated annual cash compensation of $120,000 for this role.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC. It is trusted by 32,000 organizations—75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—and its open-source tools are downloaded more than 100 million times per month and have 30,000+ GitHub stars. With best-loved brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, SmartBear helps teams design, document, govern, and collaborate on APIs to accelerate digital transformation and AI adoption. The Account Executive I, Swagger role drives new business for the Swagger portfolio, owns the full sales cycle from prospecting to close, and requires 1–3 years of SaaS sales experience and comfort selling developer tools, with experience using Salesforce and related tools. SmartBear emphasizes growth, inclusion, and transparent pay, is headquartered in Somerville with global offices, has won multiple awards, and offers a total rewards package including base salary and commission, with an estimated annual cash compensation of $110,000 for this role.

SmartBear delivers application integrity for modern tech stacks by providing deep test automation, API lifecycle management, and observability, integrated across the SDLC to ensure software works as intended at AI speed and scale. It is trusted by developers, testers, and software engineers across 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—and its open-source tools are downloaded more than 100 million times per month with over 30,000 GitHub stars. With best-loved brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, SmartBear meets customers where they are to improve our technology-driven world, and it invites people to learn more at smartbear.com or on its social channels. The company is recruiting an Account Executive to drive new business and support global expansion, offering uncapped earnings, accelerators, and sales incentives in a collaborative environment, with duties including developing net-new relationships, increasing penetration within existing clients, and institutionalizing SmartBear solutions in customers’ software development processes. Requirements include 3+ years of software sales experience with a quota, strong communication and presentation skills, being a self-starter, and familiarity with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach; SmartBear emphasizes growth, a people-focused culture, equal opportunity, diverse and inclusive workplaces worldwide, and a commitment to ethical practices and social responsibility.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability with SDLC integrations that set a new quality standard for application delivery teams. It is trusted by 32,000 organizations, including 75% of the largest financial institutions, and names such as Adobe, JetBlue, and Microsoft; its open source tools are downloaded more than 100 million times per month and have earned over 30,000 GitHub stars, with brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear promotes an inclusive, people-centric culture and invites you to learn more at www.smartbear.com or follow on LinkedIn, X, and Reddit as it works to make the technology-driven world better. The Sales Development Representative role in Somerville, MA involves partnering with Account Executives to strategize outreach, follow inbound leads, run targeted ABX campaigns, and generate pipeline, with 60-100 activities per day, plus mentorship and potential promotion to Account Executive within about 12 months. Requirements include 1-2 years in a customer-facing role, strong communication, high coachability, and being local to Somerville; the company highlights career growth, an inclusive, diverse culture, and a total rewards package with base pay $50,000-$60,000 plus on-target commissions and benefits.

SmartBear delivers application integrity for modern tech stacks, enabling continuous, measurable assurance that software works as intended with governance at AI speed and scale, including deep test automation, API lifecycle management, and observability across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—and its open source tools are downloaded more than 100 million times a month with over 30,000 GitHub stars. With best-loved brands such as Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. The company is hiring Renewals Specialists to nurture customer relationships, act as trusted advisors, and drive retention and upsell by expanding and educating on SmartBear’s software portfolio, with responsibilities including strategic engagement, onboarding, adoption, and account growth, and requirements of 1–2 years in a customer-facing software role plus strong communication and relationship-building skills. SmartBear emphasizes a people-first culture, equal opportunity employment, pay transparency, global offices, and a total rewards package that includes base salary and potential commission, with estimated annual cash compensation for this role between $80,000 and $85,000 USD.

The Director of Marketing Operations at Zendesk leads the Marketing Strategy & Operations team and is responsible for building and scaling the systems, processes, and operating rhythm that enable Marketing to move quickly, deliver quality work, and produce measurable impact across funnel operations, campaign execution, journey orchestration, marketing technology, and process optimization. It includes leading a high-performing Marketing Operations team, owning the operating model and roadmap, designing end-to-end funnel processes (intake through Sales handoff and feedback loops), and setting strategy and governance for the marketing technology ecosystem while partnering with Marketing, Sales/Revenue Ops, Product, Engineering, Finance, and regional teams. The role emphasizes thoughtful use of automation and AI to speed campaigns, improve efficiency and decision quality, and enable stakeholder self-service, while establishing performance visibility for funnel health, data integrity, and time-to-value, and translating complex topics into clear recommendations for senior leaders. Qualifications require 10+ years in Marketing Ops/Tech/Revenue Ops, proven experience owning marketing automation and CRM ecosystems, leading funnel management, campaign operations, lifecycle/or journey orchestration, cross-functional operating model improvements, and familiarity with platforms such as Salesforce, Marketo, analytics/BI, data enrichment, workflow tools, and AI tools; B2B SaaS experience is preferred. Compensation includes a US base salary range of $220,000-$330,000 with potential bonus or incentives; Zendesk highlights an inclusive, hybrid workplace, equal opportunity employment, and accommodations, and notes that AI screening may be used in the hiring process.

The Director of Marketing Analytics at Zendesk will lead the Marketing Analytics function, set the marketing measurement strategy, and turn data into better decisions across the funnel, including reporting, attribution, forecasting, experimentation, data quality, and executive storytelling. They will build and scale analytics products and self-service dashboards, partner with Finance, Revenue Operations, Data/Engineering, Product, and Marketing for planning, budgeting, pipeline pacing, and business reviews, and advance attribution linking campaigns to pipeline and revenue. They will foster a culture of insight generation, establish data governance and semantic layers, and translate complex findings into concise narratives for executives and non-technical stakeholders. Qualifications include 10+ years in marketing analytics or related fields, strong SQL/data modeling, experience with data warehouses (Snowflake, AWS) and BI tools, and the ability to influence senior stakeholders; B2B SaaS or global marketing experience is preferred. The US base salary range is $203,000–$305,000 with potential bonus and benefits, Zendesk supports hybrid work and remote flexibility, and the company emphasizes equal opportunity and accommodations for applicants with disabilities.

The Sr. Marketing Analytics Lead at Zendesk is a senior individual contributor on the Marketing Strategy & Operations team who translates complex marketing data into clear insights and leads high-impact analytics across performance measurement, funnel analysis, attribution, forecasting, and experimentation in partnership with the broader GTM organization. Responsibilities include leading end-to-end analytics projects from framing questions and sourcing data through analysis, storytelling, recommendations, and follow-through; building and improving reporting, dashboards, and analytical models to visualize marketing performance, funnel health, pipeline contribution, and investment efficiency; analyzing channel, campaign, audience, lifecycle, web, and funnel performance; supporting attribution, forecasting, target setting, pipeline pacing, budget planning, and ROI analysis; partnering with Marketing Operations, Finance, Sales/Revenue Ops, Data/Engineering, and marketing teams to improve data quality and decision processes; developing reusable metrics, definitions, documentation, and analytical frameworks; and communicating findings concisely to audiences from technical partners to executive leaders while mentoring peers. The role requires a strategic and commercially minded analyst who can connect data to business decisions, solve problems independently through ambiguity, clearly explain what the data says and does not say, collaborate with both technical and non-technical stakeholders, maintain attention to detail while keeping the bigger business impact in view, and maintain a continuous-learning mindset. Qualifications include 8+ years in marketing analytics or related disciplines, strong SQL and experience with data warehouses, datasets, and BI/dashboarding tools; experience with marketing measurement, funnel analysis, attribution, forecasting, experimentation, or channel ROI; ability to combine data from marketing automation, CRM, web, advertising, and revenue systems; demonstrated experience presenting insights to senior stakeholders; and a preference for experience in B2B SaaS, subscription, or other multi-channel growth environments. The US base salary range is $202,000-$304,000 with potential bonus or incentives; Zendesk emphasizes hybrid work, inclusivity, and ongoing commitment to diversity, equity, and inclusion, with equal opportunity employment and accommodations for applicants with disabilities, and notes that AI or automated decision systems may be used for screening in accordance with company guidelines.

This is a senior individual-contributor role on Zendesk’s Marketing Strategy & Operations team responsible for translating marketing strategy into clear priorities, scalable operating plans, and measurable execution, bridging planning, operations, performance management, and cross-functional work. You’ll partner with Marketing leaders to set annual and quarterly priorities, lead planning, forecasting, budget/resource discussions, pipeline pacing, and executive reviews, and define ownership, decision rights, risks, dependencies, and communication cadences for cross-functional initiatives. You’ll develop operating frameworks, templates, playbooks, and mechanisms to improve prioritization, accountability, visibility, and execution quality; analyze performance to surface trade-offs and recommendations; and coordinate with Marketing Operations, Analytics, Finance, Sales/Revenue Ops, Product, and regional teams. The role requires 8+ years in marketing strategy/operations or related fields, strong analytical and financial modeling skills, ability to connect marketing activity to pipeline and revenue, experience building executive-ready narratives, and a collaboration-focused, low-ego style; B2B SaaS or complex global marketing experience is preferred. Compensation includes a US base range of $134k-$200k (potential bonus/benefits), and Zendesk emphasizes a hybrid, inclusive culture with AI screening disclosures and accommodations for applicants with disabilities.

Zendesk, a leading tech company focused on customer experience software, is seeking a Senior Technical Program Manager in Product Development to lead multiple complex, cross-functional programs that deliver measurable business outcomes and support OKRs, with a global reach across EMEA, APAC, and AMER. The role entails maintaining an end-to-end view of value creation, proactively identifying cross-functional friction and dependencies to prevent delivery risks, and translating strategy into executable plans with strong change management and risk mitigation. You will establish governance forums, operating rhythms, escalation paths, and executive communication, drive end-to-end delivery against milestones and quality standards, manage scope and critical paths, and mentor others to raise program-management standards. The ideal candidate will have prior software company experience managing engineering programs with at least three large-scale releases, be proficient with agile tools like Jira, Confluence, and Kanban, and excel at facilitation and cross-regional collaboration across multiple global programs. Zendesk offers a hybrid work model, is an equal opportunity employer committed to diversity, and notes that AI screening may be used; reasonable accommodations are available for applicants with disabilities.

Zendesk is seeking a Sales Engineer to join its presales organization in the AMER region, focusing on English-speaking customers and partnering with Account Executives to understand mid-market needs and demonstrate Zendesk’s core platform and AI solutions. You will deliver tailored demonstrations, assist in discovery and scoping, build standard POCs, and own standard security and architectural questionnaires while leveraging internal templates and API recipes for consistent, high-quality deliverables. Requirements include a bachelor’s degree or equivalent, 2–4 years in solution engineering or related B2B SaaS roles, comfort with APIs, JSON, and webhooks, AI fluency, domain knowledge of customer service metrics or CRM systems, and up to 25% travel. Preferred qualifications include basic scripting knowledge (e.g., JavaScript), strong English communication, and a customer-obsessed, builder-first, strategic, and collaborative mindset, with the role located in Mexico City or the State of Mexico. Zendesk emphasizes a hybrid, inclusive culture, equal opportunity employment, potential AI screening of applicants, and accommodations available on request via the provided contact.

Zendesk builds AI-powered, customizable service software designed to improve customer relationships and is used by many top brands. They are hiring a Principal Product Manager for the Action Platform to connect, build, and orchestrate automations across Zendesk and other systems, working closely with engineering, design, marketing, and sales. The role involves owning the product area, setting vision and roadmap, driving cross-functional execution, translating internal and external requirements into platform solutions, advocating a user-centric approach, influencing stakeholders, defining OKRs, and scaling services to thousands of rule executions with minimal infrastructure impact. Basic qualifications include a bachelor’s degree and at least 5 years of product management experience in customer-focused SaaS, with full-stack experience, strong collaboration, systems thinking, a self-starter attitude, and excellent communication and data-driven decision making; preferred: prior experience building an internal platform used by customer-facing products. The position is based in Karnataka or Maharashtra, India, with a hybrid on-site schedule; Zendesk is an equal opportunity employer committed to diversity and inclusion, may use AI screening, and offers accommodations for applicants with disabilities.

Zendesk is hiring a Forward Deployed Engineer (FDE) for its Technical Presales team to act as a hybrid software engineer and strategic consultant who designs, builds, and delivers production-grade AI solutions for strategic customers, driving measurable ROI. You’ll lead end-to-end delivery of AI agent and LLM-powered solutions, build integrations and data pipelines, surface signals into Zendesk workflows, troubleshoot blockers, and partner with Sales engineering and Product to map systems and reduce deployment friction. Basic qualifications include 5+ years of production software engineering, proficiency in Python and JavaScript/TypeScript, experience deploying or integrating LLM-based solutions, and cloud/container experience with travel up to 50%. Preferred qualifications include prior FDE or Professional Services experience delivering enterprise AI deployments, familiarity with LLM tooling (LangChain, LlamaIndex, Haystack), knowledge of Zendesk APIs, and a background in observability, data governance, and security/compliance. Zendesk emphasizes its mission, hybrid work model, and commitment to fairness and accommodations, noting that AI may screen applications and providing a contact (peopleandplaces@zendesk.com) for accommodation requests.