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You will join the Release Experience substream within Miro’s Infrastructure organization, focusing on building and maintaining the CI/CD platform infrastructure to support the full software delivery lifecycle from feature conception to production deployment. As a Senior DevOps Engineer, you’ll build and maintain robust CI/CD infrastructure, create tools to improve the developer experience, and work closely with engineers and stakeholders to translate needs into effective, industry-standard technical solutions. Your responsibilities include enabling a secure and efficient CI/CD platform for over 700 Miro engineers, promoting best practices, delivering outstanding delivery solutions, and consolidating tooling into standardized, industry-standard delivery platforms using ArgoCD, GitHub Actions, and Kubernetes. Requirements include 5+ years of software engineering experience with a background in developer acceleration and infrastructure—such as system engineering, CI/CD tooling, or infrastructure as code—proficiency in a server-side language (Golang or Python), strong Kubernetes and microservice knowledge, familiarity with GitOps and tools like ArgoCD, Kargo, GitHub Actions, Terraform, and solid troubleshooting and cross-disciplinary collaboration skills. Miro offers a competitive equity package, corporate pension, office perks, wellbeing and learning allowances, and a globally diverse, inclusive culture that champions collaboration and belonging, with recruitment data handled in line with Miro’s Recruitment Privacy Policy.

You will join the Release Experience substream within Miro’s Infrastructure organization, focusing on building and maintaining CI/CD platform infrastructure to support the entire software delivery lifecycle from concept to production. As a Senior DevOps Engineer, you’ll build and maintain a robust CI/CD infrastructure and create tools to improve the developer experience, requiring a strong background in infrastructure and software engineering plus excellent collaboration. Your responsibilities include enabling a secure, efficient CI/CD platform for 700+ engineers, promoting best practices, delivering standardized delivery solutions using ArgoCD, GitHub Actions, Kubernetes, and educating engineers on reliable delivery practices. Requirements are 5+ years of software engineering experience, background in developer acceleration and infrastructure-related areas, server-side languages (Golang or Python), solid Kubernetes and microservice knowledge, familiarity with GitOps and tools such as ArgoCD, Kargo, GitHub Actions, Terraform, and strong troubleshooting skills. The role offers benefits like competitive equity, pension, office perks, wellbeing support, learning allowances, and travel support, within a globally diverse company that values belonging and inclusion and has a Recruitment Privacy Policy.

You will join the Release Experience substream within Miro's Infrastructure organization, focusing on building and maintaining the CI/CD platform infrastructure and orchestration to support the full software delivery lifecycle from feature conception to production. As a Senior DevOps Engineer, you’ll build and maintain robust CI/CD infrastructure and develop tools to improve the developer experience, requiring a strong background in infrastructure and software engineering plus excellent communication and collaboration skills. Your responsibilities include enabling a secure, efficient CI/CD platform for 700+ engineers, enforcing best practices, delivering outstanding solutions, educating engineers on reliable delivery, and consolidating tooling (e.g., ArgoCD, GitHub Actions, Kubernetes) into standardized delivery solutions. Requirements include 5+ years of software engineering experience, experience in developer acceleration and infrastructure, server-side languages (Golang/Python), solid knowledge of Kubernetes and microservices at scale, familiarity with GitOps and tools (ArgoCD, Kargo, GitHub Actions, Terraform), and strong troubleshooting across CI/CD pipelines, infrastructure, and distributed apps. Perks include a competitive equity package, pension, office snacks, wellbeing allowance, learning and development allowance, travel allowance, plus a diverse, inclusive culture and a note that Miro handles applicant data per its Recruitment Privacy Policy.

You will join the Release Experience substream within Miro’s Infrastructure team, focusing on ensuring the smooth software delivery lifecycle from concept to production and building the CI/CD platform infrastructure and deployment orchestration. As a Senior DevOps Engineer, you’ll build and maintain a robust CI/CD infrastructure for 700+ engineers, uphold best practices, educate teams on reliable delivery, and consolidate tooling using ArgoCD, GitHub Actions, and Kubernetes. Requirements include 5+ years of software engineering, experience in developer acceleration and infrastructure tooling, server-side languages (Golang or Python), strong Kubernetes and microservices knowledge, and proficiency with GitOps tools such as ArgoCD, Kargo, and Terraform, along with collaborative and troubleshooting skills. Perks include a competitive equity package, corporate pension, office amenities, wellbeing and equipment allowances, learning and travel allowances, and the opportunity to work with a globally diverse team. About Miro, it is a visual workspace platform serving over 100 million users, committed to diversity and inclusion, and inviting applicants to join its mission to empower teams to create the next big thing, with a Recruitment Privacy Policy in place.

You will join the Release Experience substream within Miro's Infrastructure team, focusing on ensuring smooth software delivery by building and maintaining the CI/CD platform and deployment orchestration for production. As a Senior DevOps Engineer, you will build and maintain robust CI/CD infrastructure and create tools to improve the developer experience, collaborating with engineers and stakeholders to translate needs into industry-standard solutions using ArgoCD, GitHub Actions, and Kubernetes. Requirements include 5+ years of software engineering experience, a background in developer acceleration and infrastructure, server-side languages (Go or Python), strong Kubernetes and microservice knowledge, and familiarity with GitOps tools like ArgoCD, Kargo, and Terraform, plus solid troubleshooting and cross-disciplinary collaboration skills. What’s in it for you are a competitive equity package, corporate pension, snacks and drinks, wellbeing and WFH equipment allowance, an annual learning and development budget, travel allowance, and the opportunity to work with a globally diverse team. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, emphasizing collaboration, belonging, and inclusion, and noting that recruitment data is handled in line with its Recruitment Privacy Policy.

You will join the Release Experience substream within Miro’s Infrastructure organization, focusing on ensuring the smooth software delivery lifecycle and maintaining CI/CD platform infrastructure and deployment orchestration. As a Senior DevOps Engineer, you’ll build and maintain a robust CI/CD infrastructure, create tools to improve developer experience, and translate stakeholder needs into industry-standard technical solutions through collaboration with engineers and product teams. Your responsibilities include enabling a robust, secure, and efficient CI/CD platform for 700+ engineers, ensuring best practices and operational efficiency, delivering standardized delivery solutions using ArgoCD, GitHub Actions, Kubernetes, and educating teams on reliable delivery. Requirements include 5+ years of software engineering, experience in developer acceleration and infrastructure (CI/CD tooling, infrastructure as code), server-side languages (Golang/Python), strong Kubernetes/microservices knowledge, familiarity with GitOps and tools (ArgoCD, Kargo, GitHub Actions, Terraform), and strong collaboration and troubleshooting abilities. Benefits include competitive equity, pension, office snacks, wellbeing and learning allowances, and travel allowance; Miro emphasizes a diverse, inclusive, globally distributed team aligned with its mission to empower teams, and Data handling follows the Recruitment Privacy Policy for applicant information.

Zendesk is seeking a Sales Operations Lead for APAC to drive operational excellence and empower the ANZ sales team in a fast-moving SaaS environment. The role reports to the Sr. Director of GTM Operations, APAC and serves as the go-to operations partner for the Regional VP of Sales for ANZ and the Regional VP of SMB sales for APAC, shaping the regional sales strategy. Responsibilities include acting as the RVPs' operational right hand, managing forecasting, territory planning, pipeline management, demand generation, and quarterly business reviews, plus ensuring data quality and scalable workflows. Candidates should have 3+ years in sales ops or GTM strategy in SaaS, strong analytics and CRM expertise (especially Salesforce), and experience leveraging AI/LLMs, with a collaborative, growth-minded, team-first approach. Zendesk emphasizes hybrid work, diversity and inclusion, AI screening of applicants, and is an AA/EEO employer offering accommodations.

Zendesk is hiring a Senior Fullstack Software Engineer for the Workforce Management Visibility team to design and build scalable, data-driven support experiences used by millions worldwide. You will own the full software development lifecycle, lead squad-based initiatives, translate business needs into technical solutions, tackle technical debt, monitor performance, and participate in hiring. Basic qualifications include 5+ years of software engineering experience, advanced TypeScript/React skills, proficiency in at least one modern OOP language (e.g., Java, PHP, C#), strong AWS experience, a solid understanding of distributed systems and testing, and excellent English communication within Agile/Scrum environments. Tech stack features frontend TypeScript/React/Redux; backend PHP/Laravel and Go; data and APIs with MySQL, ClickHouse, Kafka, Redis, REST; cloud and infrastructure on AWS, Terraform, Docker, Kubernetes, Spinnaker; and monitoring via Datadog and Sentry, with preferred qualifications including Go, Kafka, ClickHouse, Datadog/Sentry, CI/CD tooling (GitHub Actions/Jenkins/Spinnaker), and CXWorkforce Management (WFM) tools or platforms. The Poland base salary range is zł257,000–zł385,000 per year (with potential bonus or benefits), and the role follows a hybrid work model with some in-office days; Zendesk emphasizes equal opportunity and diversity, may use AI screening in the process, and provides accommodations for applicants with disabilities.

Zendesk is seeking an experienced Senior Sales Manager to lead a Commercial field sales team targeting enterprise accounts (500–1,500 employees) with a solution- and value-driven approach, building a high-performing SaaS culture. The role emphasizes operational rigor, team leadership, mentoring, recruiting/training, C-level engagement, prospect meetings, and accurate forecasting (within 5%), while driving cross-functional collaboration, demand generation, and sales campaigns. It requires owning new customer acquisition and financial targets, monitoring sales activity, leading MEDDPICC deal reviews, and developing executive relationships to ensure success. Requirements include 10+ years in software sales with 3–5+ years in management, a proven revenue-growth track record, current leadership of Commercial Account Executives, and strong presentation/listening skills; CX experience is a plus. The position is hybrid with partial onsite work, and Zendesk highlights its commitment to inclusion, fairness, and accommodations, noting potential AI screening in the hiring process.

Zendesk presents itself as a category-defining AI leader in customer service and the #1 platform for AI-powered CX transformation. The Head of Partner GTM Managed Service Partnerships will accelerate growth with Global System Integrators, BPOs, and MSPs, reshaping how providers bring AI to market in the Contact Center as a Service and Services as a Software market. Responsibilities include designing a global partner ecosystem and multi-year strategy, creating repeatable partner plays, building a segmentation model, leading a global SP/BPO team, establishing centers of excellence, and driving pipeline, co-sell motions, governance, and cross-functional alignment. Qualifications require 15+ years in SaaS alliances or partner sales (with at least 5 years in BPO/GSI), a proven ability to pivot services firms to tech-enabled outcomes, strong technical fluency in AI and CX architectures, a builder’s DNA, executive presence, and operational rigor. The US OTE is $380k-$570k with a 60/40 base/commission mix, and Zendesk emphasizes hybrid work, equal opportunity, and accommodations in its hiring practices.

Figma is seeking an engineering manager to lead the Design Systems Management team, driving design systems adoption across the product and owning the core data model for libraries, including how they’re accessed and surfaced. This full-time role can be based in a US hub or fully remote in the United States and involves partnering with product and design leadership to set strategy and roadmaps while growing the team in 2026. You’ll provide technical leadership and mentorship, shape team practices, and foster a collaborative culture that enables access to pre-made components from day one and timely use of design systems across the product. Requirements include 4+ years of engineering management experience (including 2+ years as a manager of managers), 8+ years in product engineering, and a proven track record of shipping high-quality products, with a bonus for experience in complex product spaces and a strong passion for design usability. Compensation includes a base salary range of 250,000–350,000 USD for SF/NY hubs (remote roles localized by location), plus equity and a broad benefits package, with Figma’s commitment to diversity and accommodations and notes about interview logistics such as camera-on during video interviews and in-person onboarding.

Figma is expanding its design-focused team to make design accessible and collaborative, with design systems as a core feature and the Design Systems Management team owning the core data model for libraries and how they’re accessed and surfaced across teams. The role is full-time in the US, either from one of Figma’s hubs (SF/NY) or remote, and you’ll manage engineers to drive design systems usage, partner with product and design leadership on strategy, and help grow the team in 2026 while providing technical leadership. Required qualifications include 4+ years of engineering management (including 2+ years as a manager of managers), 8+ years of product engineering experience, a track record of building and shipping high-quality products, and a passion for design usability, with experience in complex product spaces considered a plus. Compensation includes an annual base salary range of $250,000–$350,000 for SF/NY hubs, remote roles localized by location, plus equity and a broad benefits package, with the exact range subject to change. Figma is an equal opportunity employer, offers disability accommodations, requires cameras on during video interviews and in-person onboarding, and provides a Candidate Privacy Notice; they encourage applicants even if past experience doesn’t align perfectly with the listed requirements.

Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and it maintains a diverse, inclusive culture with a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Higher Education Account Executives (Higher Ed RSMs) lead strategic growth for Lucidchart and Lucidspark in colleges and universities, working across multiple personas to create business value and collaborating with Customer Success Managers to drive renewals, expansion, and ongoing engagement. Responsibilities include developing expert knowledge of Lucidchart and Lucidspark, understanding the competitive landscape, maintaining a hunter mentality for outbound lead generation, generating and closing new pipeline, sharing market insights with product and marketing, and reliably forecasting and managing accounts to meet sales quotas. Requirements are 5+ years of software sales experience (preferably in Higher Ed), strong communication skills, ability to manage multiple projects, and a hybrid work arrangement at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include Salesforce and sales acceleration tools, evangelist selling ability, and a BA/BS degree.

Lucid Software leads in visual collaboration and work acceleration, offering Lucidchart, Lucidspark, airfocus, and Lucidscale to over 100 million users, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture. Lucid supports a hybrid work model and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. They are hiring for a Sales Engineering team member to serve as the technical contact during the sales cycle, delivering custom demos, becoming a product expert, and collaborating with sales to identify and solve customer needs. Requirements include pursuing an undergraduate STEM degree, strong communication and initiative, a customer-success mindset, and preferred experience in customer-facing SaaS roles with familiarity in cloud networking or information security; the position is hybrid with in-person work at the South Jordan office two days per week (Tuesday and Thursday).

Lucid Software is a leader in visual collaboration and work acceleration with a hybrid workplace, valuing teamwork, innovation, empowerment, initiative, ownership, and an inclusive culture focused on protecting users. The company is seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact for privacy and other regulatory requirements across cross-functional groups such as engineering, product, marketing, and growth. The role involves developing and maintaining compliance programs, monitoring evolving laws and business changes, and serving as the subject matter expert on global SaaS regulations (including GDPR and CCPA) with responsibilities like risk-based privacy assessments and implementing organization-wide controls, policies, and resources. The ideal candidate will have a JD from an ABA-accredited law school, active State Bar admission, 3-5 years of relevant global regulatory experience with an emphasis on data privacy, and the ability to translate complex legal requirements into practical guidance for non-legal teams while driving cross-functional compliance initiatives. Preferred qualifications include a technical background in software product development and privacy controls, with the position indicated as NJ-based by the #LI-NJ1 tag.

Lucid Software is a leader in visual collaboration with multiple awards, offering a hybrid work model and a values-driven, inclusive culture that prioritizes protecting users. They are seeking a Regulatory & Product Counsel to join the legal department’s Compliance team as the cross-functional legal point of contact for privacy and other regulatory matters across engineering, product, marketing, and growth. Responsibilities include developing and improving compliance programs, monitoring evolving laws, and acting as the subject matter expert on global SaaS regulations with emphasis on data privacy and AI compliance, along with risk-based assessments and promoting privacy best practices. Requirements are a JD from an ABA-accredited law school, active State Bar license, and 3–5 years of global regulatory experience in SaaS with a focus on data privacy, plus the ability to translate legal risk into actionable guidance for non-legal partners. Preferred qualifications include a technical background in software product development and privacy controls, plus a demonstrated ability to influence cross-functional teams, learn quickly, take initiative, be accountable, and communicate proactively.

Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid work model. The company emphasizes values such as teamwork, innovation, empowerment, initiative, ownership, and excellence, and is committed to a diverse, inclusive environment. They are seeking a rockstar Product Manager for the Search and Change Management teams to help customers collaborate and make actionable business decisions, joining a multidisciplinary team of PMs, UX designers, engineers, and QA. Key responsibilities include cross-functional collaboration, deeply understanding customers, owning features from ideation to release and analysis, ensuring an excellent user experience, guiding development, and using metrics to optimize KPIs. Requirements include a bachelor’s degree and 3-5 years of software product management experience in B2B SaaS, the ability to de-risk and communicate with diverse stakeholders, and understanding technical trade-offs; preferred qualifications cover strong design polish, Elasticsearch/OpenSearch domain expertise, SaaS admin tools experience, rapid prototyping and AB/multivariate testing, and a solid grasp of digital products and productivity workflows.

Lucid Software is a leader in visual collaboration with awards including Forbes Cloud 100 and a Fortune Best Workplace in Technology, operating as a hybrid workplace with a culture centered on teamwork, innovation, empowerment, initiative, ownership, and excellence. The company is seeking a rockstar Product Manager to influence the Search and Change Management teams and help customers—from individuals to enterprises—collaborate, generate ideas, and make actionable business decisions. You will join a cross-functional team of PMs, UX designers, engineers, and QA specialists working on high-value solutions, data and diagrams, and the platform that makes it all possible. Responsibilities include partnering with UX, Engineering, Marketing, and Sales; understanding customer motivations and needs; owning features through ideation, specification, development, release, analysis, and iteration; conducting qualitative and quantitative research; and measuring impact with metrics to optimize usage and KPIs. Requirements include a bachelor’s degree, 3–5 years of software product management in B2B SaaS, ability to de-risk hypotheses, strong cross-functional communication, and comfort discussing technical trade-offs, with preferred qualifications including design polish, document-centric SaaS experience, Elasticsearch/OpenSearch expertise, SaaS admin tooling, and AB/multivariate testing.

Lucid Software leads visual collaboration and work acceleration with products like Lucidchart, Lucidspark, and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, while fostering a respectful, inclusive culture. It operates as a hybrid workplace with remote or office options and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including customers like Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. Lucid is seeking a lawyer with expertise in customer and vendor relationships within the SaaS tech space to draft, negotiate, and advise on customer contracts and procurement, reporting to the Sr. Counsel and Sr. Commercial Manager, ideally near Salt Lake City or Raleigh. Responsibilities include structuring transactions, negotiating service and technology agreements, supporting global sales, managing vendor relationships and software renewals, ensuring alignment with internal policies, collaborating with compliance, and developing scalable policies and training. Requirements include a JD and active U.S. state bar, 3-5 years of relevant experience in software or rapid-growth tech, strong data privacy and information security knowledge, experience negotiating complex enterprise SaaS agreements, and the ability to scale commercial legal processes; preferred qualifications include experience with Salesforce, Zendesk, Conga, or Coupa, supporting SaaS sales, and experience with EDU or government customers.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a skilled lawyer with expertise in customer and vendor relationships within the SaaS industry to support sales teams and procurement, reporting to the Senior Counsel and Senior Commercial Manager, ideally based near Salt Lake City or Raleigh. Responsibilities include structuring transactions, drafting and negotiating customer, vendor, and partner agreements, supporting global sales contracting, proactively managing vendor relationships and software renewals, advising on risks, ensuring alignment with internal policies, coordinating with the compliance team, and developing scalable policies and training materials. Requirements include a JD and active U.S. bar admission, 3-5 years of experience in a software company or rapid-growth tech setting, strong data privacy knowledge and experience negotiating DPAs, familiarity with information security programs, a track record of negotiating complex enterprise B2B SaaS agreements, and a service-oriented, proactive mindset; preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, and supporting SaaS sales or working with EDU or government customers.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, ReadyAPI, and Zephyr, trusted by over 16 million people across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Technical Writing Manager will lead and grow a team of technical writers, owning the vision, strategy, and execution of product documentation across SmartBear’s developer and testing portfolio, and driving data-driven, AI-assisted documentation practices. Responsibilities include defining and governing documentation strategy, ensuring accuracy, accessibility, user-centeredness, and consistency; aligning with roadmaps and releases; improving workflows through automation and modernization; establishing style guides and information architecture; leading cross-functional initiatives; and measuring impact to inform investment. Requirements include 7+ years in technical writing with 4+ years in management, experience with complex, developer-focused documentation ecosystems, proficiency with CCMS, Git workflows, and CI/CD, and hands-on use of AI to improve documentation; plus strong collaboration with product, UX, and engineering leaders. Why join: opportunities for career growth, a people-centered culture, global offices, awards and recognition, and SmartBear’s commitment to ethical practices, diversity, and equal opportunity.

SmartBear posits that quality drives great software and offers AI-infused solutions across the software development lifecycle, including Swagger for APIs, BugSnag for Observability, and Zephyr for Testing. Its tools provide visibility and automation to help teams deliver high-quality software faster and are trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is leading the productionization of Generative AI throughout the SDLC, integrating AI into existing products like QMetry, Reflect, and Swagger to drive greater customer value and growth velocity. The Junior Software Engineer role focuses on building new products and services, including an MCP framework with Agentic AI offerings, validating new use cases, ensuring a good end-user experience, performing code reviews, and delivering working code on time with post-production ownership. Required skills include 2–4 years of experience with TypeScript and Python, familiarity with backend frameworks such as Flask or FastAPI, interest or experience with LLM/agent systems, Docker and AWS deployments, GitHub, REST APIs, and strong collaboration and communication in English within an inclusive, globally distributed workplace that has won multiple industry awards.

The role is for an associate software developer in Athens on a 15‑month fixed‑term contract to cover a team member's parental leave within Adaptavist's Development Services. Adaptavist focuses on innovative, robust software solutions that create value for clients across ecosystems such as Atlassian, monday.com, GitLab, and AWS. You will collaborate with consultants, developers, and project managers via Slack, email, and Jira, and work with the team to design, implement, and test robust software while solving complex problems. You will perform code peer reviews, write automated tests at unit, integration, and functional levels, drive code quality, troubleshoot builds and deployments, and document technical designs. You will also assist with support escalation.

- Atlassian supports flexible work locations with a distributed-first approach, and interviews and onboarding are conducted virtually. - This role is fully remote but must be located in US Pacific or Mountain time zones. - The team is looking for a Principal Backend Software Engineer to deliver creative improvements for engineering teams. - You will unblock challenges across the software development cycle, create cross-team solutions, plan large projects, solve complex architecture problems, apply standards, lead code reviews and documentation, and tackle high-risk bug fixes. - You will set the standard for meaningful code reviews, collaborate on company-wide projects, transfer knowledge between languages, and mentor more junior teammates.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role is fully remote but requires the candidate to be located in US Pacific or Mountain time zones. The company is seeking a Principal Backend Software Engineer to join the team, focused on delivering creative improvements for engineering teams. You’ll regularly unblock challenges in the software development cycle, design solutions used by other teams, plan large projects, and tackle complex architecture challenges while applying architectural standards to new projects. You’ll also lead code reviews and documentation, handle high-risk bug fixes, set standards for meaningful reviews, collaborate on company-wide projects, transfer knowledge from your current language to excel as a Software Engineer, and mentor junior engineers.

Atlassian supports flexible work arrangements, allowing employees to work in an office, from home, or a mix, and they hire people in any country where they have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company. The role is fully remote but requires you to be located in Canada within the Pacific Standard Time or Mountain Time zones. They are seeking a Fullstack Software Engineer focused on delivering creative improvements for their engineering teams. Responsibilities include building REST APIs, customer-facing React components, configuring monitoring for backend services, building CI/CD pipelines, and developing integrations with their content management system.

Atlassian offers flexible work options—office, home, or a mix—so employees can support family, personal goals, and priorities. They hire people in any country with a legal entity, and interviews and onboarding are conducted virtually as part of being distributed-first. The role is fully remote but requires you to be located in Canada within the PST or MT timezones. They’re looking for a Fullstack Software Engineer focused on delivering creative improvements for their engineering teams. Responsibilities include building REST APIs for core customer experiences, developing customer-facing React components, configuring monitoring for backend services, creating CI/CD pipelines, and integrating with their content management system.

Atlassians can choose where they work (office, home, or a mix), with interviews and onboarding conducted virtually as part of a distributed-first approach. They hire in any country where they have a legal entity, and the role is fully remote but must be located in Canada within the PST or MT timezones. They’re seeking a Fullstack Software Engineer to deliver creative improvements for their engineering teams. Responsibilities include building REST APIs that power core customer experiences and creating customer-facing React components. Additional tasks involve configuring monitoring for backend services, building CI/CD pipelines, and developing integrations with their content management system.

Atlassian offers flexible work locations—office, home, or a hybrid model—and hires in any country where the company has a legal entity, with roles aligned to PST or MST-friendly hours. The role entails owning, troubleshooting, and solving customer technical issues using collaboration, troubleshooting best practices, root cause analysis, and transparency within and across teams. You will escalate issues in a timely manner according to Standard Operating Procedures, provide technical support through tickets, phone calls, and screen shares, and serve as the point person for escalations with soft skills and subject-matter expertise. You will perform case reviews to identify trends and develop action plans for support engineers, use operational experience to guide team tactics and continuous improvement, and create and review knowledge-based articles, SOPs, and end-user documentation for the global support team. You will ramp quickly on new technologies for customer-facing environments, work with diverse teams while upholding Atlassian values, participate in occasional weekend shift rotations, influence customers or local partners to follow best practices and migrate from On-prem to Cloud, engage with cross-functional teams (Customer Success, Sales, Engineering) for migration outcomes, and participate in release readiness activities.

Atlassian offers flexible work locations—office, home, or a mix—with global hiring where we have a legal entity, and roles requiring PST or MST-friendly hours. You will own, troubleshoot, and resolve customer technical issues, using collaboration, root-cause analysis, and transparency, and provide support via tickets, phone, and screen shares while escalating per SOPs. As the escalation point, you’ll apply soft skills and subject matter expertise to resolve problems, conduct case reviews to identify trends, and develop action plans for support engineers, while using operational experience to guide team tactics and continuous improvement projects. You’ll understand customer use cases, advocate for their needs to influence feature requests and bug fixes, and create and review knowledge articles, SOPs, and end-user documentation, while ramping on new technologies for customer-facing work. You’ll collaborate with diverse teams across Atlassian, share best practices, influence migrations from On-prem to Cloud with customers and partners, engage cross-region functions like Customer Success, Sales, and Engineering for migration outcomes, participate in release readiness activities, and handle occasional weekend shifts.

Atlassians can work in an office, from home, or a combination, and Atlassian hires in any country where it has a legal entity, with roles requiring PST or MST-friendly hours. The role includes owning, troubleshooting, and solving customer technical issues using collaboration, root cause analysis, and cross-team transparency, escalating issues per Standard Operating Procedures and providing updates via tickets, phone, or screen shares. You’ll be the point person for escalations, using soft skills and subject-matter expertise to resolve customer issues, and you’ll perform case reviews to identify trends and develop action plans for support engineers. The job requires understanding customer use cases, advocating for their needs to influence feature requests and bug fixes, and creating and reviewing knowledge-based articles, SOPs, best practices, and end-user documentation. It also involves ramping quickly on new technologies for customer-facing contexts, working with diverse teams to share best practices and drive improvements, occasional weekend shifts, guiding migrations from On-prem to Cloud by engaging cross-region teams (Customer Success, Sales, Engineering), and participating in release readiness activities.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, with roles requiring PST or MST-friendly hours. You will own and troubleshoot customer technical issues, collaborate across teams, perform root cause analysis, and escalate per SOP, providing support via tickets, phone, and screen shares. You’ll be the escalation point, using soft skills and subject-matter expertise to resolve issues, conduct case reviews to identify trends, and develop action plans for support engineers, guided by operational experience. You’ll understand customer use cases, advocate for their needs to influence feature requests and bug fixes, and create or review knowledge-base articles, SOPs, and documentation for end users and the global team, while ramping up on new technologies for customer-facing work. You’ll collaborate with diverse teams, share best practices, embody Atlassian values, handle occasional weekend shifts, influence migrations from On-prem to Cloud with customers and local partners, engage cross-functional teams for migration outcomes, and participate in release readiness activities.

Atlassian lets employees choose where to work—office, home, or a mix—and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The role sits in the People Team within Atlassian Corporate Engineering (ACE), focusing on AI-powered employee experiences across the lifecycle. You will deliver AI-enabled capabilities that are high quality, trusted, and measurably impactful, and you will define how success is measured. You will own product vision and roadmaps for AI in the People space, work backward from user problems, and establish evaluation frameworks, metrics, and feedback loops, including LLM-as-a-judge approaches and automated/human-in-the-loop evaluation pipelines. You’ll influence product direction through cross-functional collaboration with Engineering, Data, Security, and People teams to drive alignment and deliver scalable, high-quality employee experiences at Atlassian.

Atlassian supports flexible, location-agnostic work and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The role sits in the People Team within Atlassian Corporate Engineering and centers on building AI-powered, data-driven employee experiences across the lifecycle. You will deliver AI-enabled capabilities that are high quality, trusted, and measurably impactful, and define success metrics, evaluation frameworks, and feedback loops to guide product and model decisions. The product leadership aspect includes defining the vision and roadmap for AI in People, working backwards from user and business problems to clear direction and success criteria. You will own AI evaluation frameworks, including metrics, quality thresholds, LLM-as-a-judge approaches, and automated/human-in-the-loop pipelines, and collaborate across Engineering, Data, Security, and People to drive decisions and scale trusted employee experiences.

Atlassian supports flexible work locations—office, home, or a mix—along with virtual interviews and onboarding, and they hire in any country with a legal entity. The role sits in the People Team within Atlassian Corporate Engineering, focused on delivering exceptional employee experiences and shaping AI-powered capabilities across the employee lifecycle. You’ll be responsible for delivering AI-enabled features that are high quality, trusted, and measurably impactful, and for defining success metrics, evaluation frameworks, and feedback loops to guide product and model decisions. Product Leadership will define the vision and roadmap for AI-powered People capabilities, working backward from user and business problems to clear direction and success criteria. AI & Evaluation Ownership includes defining evaluation frameworks, metrics, quality thresholds, LLM-as-a-judge approaches, and automated/human-in-the-loop pipelines, using quality and adoption signals to drive decisions while collaborating across Engineering, Data, Security, and People teams to deliver scalable outcomes.

Atlassian supports flexible, distributed work and hires globally with virtual interviews and onboarding. You would join the People Team within Atlassian Corporate Engineering, focusing on AI-powered, data-driven employee experiences across the lifecycle. The role emphasizes delivering AI capabilities that are high-quality, trusted, and measurably impactful, with a core focus on defining success metrics and feedback loops. Product leadership duties include setting the AI product vision and roadmap, translating user problems into clear success criteria. AI evaluation ownership and cross-functional collaboration involve building evaluation frameworks, using quality and adoption signals to guide iterations and rollout, and partnering with Engineering, Data, Security, and People teams to deliver initiatives.

- Atlassian supports a distributed-first work model, allowing employees to work from an office, home, or a mix, with virtual interviews and onboarding and global hiring wherever there is a legal entity. - The role sits in the People Team within Atlassian Corporate Engineering, at the intersection of Product and AI, focusing on AI-powered systems that span the employee lifecycle. - You’ll deliver AI-enabled capabilities that are high quality, trusted, and measurably impactful, and you’ll define how success is measured through metrics and feedback loops. - Product leadership responsibilities include defining the vision and roadmap for AI-powered People capabilities and translating user and business problems into clear success criteria. - You’ll own evaluation frameworks for AI-powered experiences—metrics, quality thresholds, LLM-as-a-judge approaches, and automated/human-in-the-loop pipelines—and collaborate with Engineering, Data, Security, and People teams to drive scalable, trusted employee experiences.

Atlassian supports distributed work, allowing employees to work in an office, from home, or a mix, and hires in any country where it has a legal entity, with interviews and onboarding conducted virtually. The role sits in the People Team within Atlassian Corporate Engineering and lies at the intersection of Product and AI, shaping AI-powered employee experiences across the lifecycle. You will deliver AI-enabled capabilities that are high quality, trusted, and measurably impactful, and you will define success metrics and feedback loops to guide product and model decisions. Product Leadership responsibilities include defining the vision and roadmap for AI-powered capabilities in the People space, grounded in employee and business outcomes, and translating ambiguity into clear direction and success criteria. AI & Evaluation Ownership entails establishing evaluation frameworks, metrics, LLM-as-a-judge approaches, and automated and human-in-the-loop pipelines, with cross-functional collaboration with Engineering, Data, Security, and People teams to drive adoption and scale.

Atlassian's Identity team secures identities and data for all Atlassian cloud customers and aims to help 300,000+ companies become more productive with Atlassian products. The position is Principal Technical Program Manager, reporting to the Head of TPM, responsible for leading complex technical programs and capabilities of Atlassian's identity platform. Key responsibilities include Customer Development, which involves understanding and prioritizing critical unmet identity and access management needs of enterprise customers. Platform Program Management and Strategic Planning involve designing cohesive solutions that evolve the identity platform, addressing customer needs, and developing long-term strategies and roadmaps across Atlassian's product suite. Technical Collaboration and Risk/Communication entail partnering with engineers and architects to tackle technical challenges, identifying risks, mitigating them, and communicating program results to stakeholders.

Atlassian Identity enables teams across 300,000+ companies worldwide to be more productive with Atlassian’s products. The Identity team builds and runs the authentication and authorization offerings that secure the identities and data of all Atlassian cloud customers. They are dedicated to making the world’s largest companies successful with Atlassian Cloud. As a Principal Technical Program Manager in the Identity team, reporting to the Head of TPM, you will lead complex technical programs and capabilities of Atlassian’s identity platform. Responsibilities include understanding enterprise IAM needs, designing cohesive platform solutions, strategic planning across products, collaborating with engineers and architects, and managing risks and stakeholder communications.

At Atlassian, you can work office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity. The Principal Product Designer will help reimagine the future of work for Confluence customers by driving AI-driven design across the Teamwork Collection and Atlassian, at the intersection of Creation, Collaboration, and AI, to empower teams to create and collaborate anywhere, anytime. They’ll design core AI experiences with a focus on visual quality and brand direction, partner with executives and cross-functional teams to unify AI capabilities across the Teamwork Collection, and lead design projects from creation through delivery tied to customer value and outcomes. They’ll identify opportunities to enhance products and accelerate AI and collaboration experiences, collaborating with engineers, product managers, content designers, researchers, marketing, and analysts to advocate for the user and ship high-quality work. Requirements include 10+ years of product design experience delivering consumer-grade experiences for complex or enterprise software, strong craft in visual and motion design, experience building AI products, the ability to translate complexity into simplicity, excellent communication with executive stakeholders, storytelling, end-to-end UX/product design, facilitation and cross-functional collaboration, success measurement with qualitative and quantitative methods, and coaching of senior and lead designers; bonus points for game design, voice interfaces, or 3D experience.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in any country where they have a legal entity. They are seeking a Principal Product Designer to reimagine the future of work for Confluence customers, operating at the crossroads of Creation, Collaboration, and AI. The role entails designing core AI experiences across the Teamwork Collection and Atlassian, partnering with AI and Design Language teams to leverage generative AI and intelligent agents for AI-first workflows and premium visual design. You’ll lead design projects end-to-end, align them to customer value, define success metrics, identify opportunities to enhance products, and collaborate with engineers, PMs, researchers, content designers, marketers, and analysts to advocate for the user experience. The ideal candidate has 10+ years of product design experience, expert craft in visual and motion design, experience building AI products, strong executive influence, storytelling, cross-functional facilitation, and experience coaching others to raise AI and visual design proficiency, plus ability to measure success with qualitative and quantitative methods.

Atlassian offers flexible work locations—office, home, or a hybrid—allowing employees to support family and personal goals, and the company hires in any country where it has a legal entity. The future team is the People Insights team, a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform leaders, teams, and people. In this role, you will identify the people insights needed to drive decision making and design products and insights that inspire action. You will scale actionable insights by enhancing data infrastructure and innovating automated processes, reporting, and products, and you will evaluate the success of programs and products through appropriate analytical approaches and measurement frameworks. You will collaborate with stakeholders, other data scientists, business partners, behavioral scientists, data engineers, and product and program managers to influence decisions, roadmaps, and execution through insights and recommendations.

- Atlassian offers flexible work options—office, home, or a mix—supporting employees’ family and personal priorities, and hires in any country where it has a legal entity. - The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners. - This team uses data and research to inform strategic and operational issues facing our leaders, teams, and people. - In this role, you will understand the people insights needed to drive decision making and design products and insights that inspire action. - You will scale actionable insights from people data by enhancing data infrastructure and automating processes, evaluate the success of programs through rigorous analyses and measurement frameworks, and collaborate with stakeholders to influence roadmaps and execution.

Atlassian offers flexible work options—office, home, or a hybrid setup—to help employees balance family, personal goals, and priorities. They hire people in any country where they have a legal entity. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues for leaders, teams, and people. In this role, you will understand the people insights needed to drive decision making, design actionable products and insights, scale insights by improving data infrastructure and automation, and evaluate success with rigorous analyses and measurement frameworks. You will collaborate with stakeholders across business, data science, behavioral science, data engineering, and product/program management to influence decisions, roadmaps, and execution through insights and recommendations.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—to help employees balance family and personal goals. The company can hire people in any country where it has a legal entity. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational decisions for leaders, teams, and people. In this role, you will understand the people insights needed to drive decision making, design insights that inspire action, scale insights by improving data infrastructure and automated processes, and evaluate the success of people programs with rigorous analyses and measurement frameworks. You will collaborate with stakeholders across disciplines and influence decisions, roadmaps, and execution through insights and recommendations.

Atlassian offers flexible work locations—office, home, or a hybrid—so employees can balance family, personal goals, and priorities, and the company hires in any country where it has a legal entity. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners that uses data and research to inform strategic and operational issues for leaders, teams, and people. In this role, you will identify the people insights needed to drive decision making at Atlassian and design products and insights that inspire action. You will scale actionable insights by improving data infrastructure and innovating automated processes, reporting, and products, and you will evaluate the success of people programs using appropriate analytical approaches and measurement frameworks across key metrics and trends. You will collaborate with business stakeholders, other data scientists, engineers, partners, behavioral scientists, and program managers to influence decisions, roadmaps, and execution through insights and recommendations.

- Atlassian offers flexible work options—office, home, or a mix—and hires in any country where the company has a legal entity. - The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues for leaders, teams, and people. - In this role, you will understand the people insights needed to drive decision making at Atlassian and design products and insights that inspire action. - You will scale actionable insights from people data by enhancing data infrastructure and innovating automated processes, reporting, and/or products. - You will evaluate the success of people programs and products with rigorous analyses and measurement frameworks, collaborate with stakeholders and other teams, and influence decisions, roadmaps, and execution through insights and recommendations.

Atlassians can choose to work in an office, from home, or a mix, giving them flexibility to support family and personal goals. Atlassian can hire people in any country where it has a legal entity. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues for leaders, teams, and people. In this role, you will identify the people insights needed to drive decision making at Atlassian and design products and insights that inspire action. You will scale actionable insights by enhancing data infrastructure and automating processes, evaluate the success of programs with rigorous analyses and measurement frameworks, collaborate with a range of stakeholders, and influence roadmaps and decisions through recommendations.

Atlassian offers flexible work options—office, from home, or a mix—and hires in any country where they have a legal entity. They are hiring a Senior Support Manager within the Strategy Collection Support team, reporting to the Head of Strategy Collection Support, to lead a team of senior support engineers in India servicing Enterprise Cloud customers for Jira Align, Focus, and Talent. The role involves setting the bar for Atlassian's cloud support, elevating service, building a customer- and team-focused culture, and managing the health and operations of enterprise offerings while coaching engineers and guiding product insights. The team is described as highly skilled, globally distributed, and dedicated to legendary service, aiming to positively affect millions of end-users and advocate for customers. Key responsibilities include building inspired teams, talent-nurturing programs, improving customer satisfaction through operational analysis, presenting insights, and creating 3–6 month strategies with global peers.

Atlassian offers flexible work locations (office, home, or a mix) and hires globally wherever they have a legal entity. They are hiring a Senior Support Manager for the Strategy Collection Support team, which serves Atlassian’s Enterprise Cloud customers on Jira Align, Focus, and Talent, reporting to the Head of Strategy Collection Support. The role will lead a team of senior support engineers based in India, elevating Atlassian's cloud support and managing the health and operations of Enterprise Support offerings while fostering a customer- and team-centric culture. The team strives to provide legendary service, advocate for customers within Atlassian, and positively impact millions of end-users by translating customer experiences into actions across the organization. Responsibilities include building and nurturing inspired support teams, creating talent development programs, applying knowledge of technical support operations to boost customer satisfaction, analyzing operational metrics for insights, and creating 3–6 month strategies with global peers.

Atlassians can choose where to work—office, home, or a mix—and this flexibility helps them support family, personal goals, and other priorities. Atlassian hires people in any country where the company has a legal entity. They partner with Internal AI & Data Engineering teams to plan, build, and test AI solutions, including running experimentation from dataset preparation and exploratory data analysis to prompt/feature requirements, modeling, evaluation, testing, and guardrails. They build customized Atlassian Rovo agents using Forge & Studio, and collaborate with T&E and Data Engineering to analyze data and create dashboards/visualizations for business and compliance needs. They work with Data Engineering to improve data quality, lineage, and documentation for scaling, and drive improvements to business processes through analytics, AI, and automation.

Atlassian offers flexible work locations—office, remote, or a mix—giving employees control over family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. It partners with Internal AI & Data Engineering to plan, build, and test AI solutions, including dataset preparation, exploratory data analysis, prompt/feature requirements, modeling, evaluation, testing, and guardrails. They build customized Atlassian Rovo agents using Forge & Studio, and collaborate with T&E and Data Engineering to analyze data and create dashboards for business and compliance needs. They also work with Data Engineering to improve data quality, lineage, and documentation, driving improvements to business processes through analytics, AI, and automation to address bottlenecks and growth opportunities.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—so employees can balance family, personal goals, and priorities. The company can hire people in any country where it has a legal entity. Employees partner with Internal AI & Data Engineering teams to plan, build, and test AI solutions, running experiments that cover data preparation, exploratory data analysis, prompts/features, modeling, evaluation, testing, and guardrails. They build customized Atlassian Rovo agents using Forge & Studio, and collaborate with T&E and Data Engineering to perform data analysis and create dashboards and visualizations for business and compliance needs. They work with Data Engineering to improve data quality, lineage, and documentation for scaling, and drive improvements to business processes by addressing performance bottlenecks and growth opportunities through analytics, AI, and automation.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in any country where it has a legal entity. They are seeking a Senior Manager of Strategy and Business Operations to partner with the Enterprise Foundations team, which aims to deliver a robust cloud platform for enterprise customers. The role involves leading strategy, growth, and operations, owning projects end-to-end, delivering data-driven recommendations, and developing product strategies to inform decision-making through financial modeling. You’ll define OKRs, monitor performance, and coordinate cross-functional teams to diagnose problems, taking ideas from analysis to recommendation and sometimes implementation. Requirements include 8+ years in high-growth software/tech BizOps or related fields, ability to contribute to executive-level decisions, comfort with ambiguity, and strong financial modeling; experience with SaaS, SQL, and BI tools is beneficial but not required.

At Atlassian, employees can work from the office, home, or a hybrid arrangement, and the company hires people in any country where it has a legal entity. Atlassian is seeking a Senior Manager of Strategy and Business Operations to partner with Enterprise Foundations leaders, which aims to provide a robust enterprise cloud platform. The role will lead strategy, growth, and operations, owning projects from inception to delivery and delivering high-quality, impactful recommendations. Responsibilities include collaborating with product, go-to-market, analytics, and finance to prioritize roadmaps, develop growth strategies, and enable data-driven decisions through financial modeling and insights, while defining OKRs and leading cross-functional problem-solving. Requirements include 8+ years in a high-growth software/tech environment in BizOps or related roles, experience with executive-level decision making, comfort with numbers and ambiguity, and strong hypothesis-driven problem solving; preferred skills include SaaS/platform experience, SQL, and BI tools.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity. They are seeking a Data Engineer to join the Data Engineering team to build world-class data solutions that power crucial decisions across the organization, valuing open-mindedness and systems thinking at scale. The role drives world-class data engineering practices, develops backend systems and data models to meet analytical needs, and contributes to Atlassian’s data-driven culture. Data is a big deal at Atlassian, with over 180 billion events ingested each month and many teams relying on data to guide decisions and operations. The data engineering team manages multiple data models and pipelines across departments, and the engineer will own end-to-end problems, evolve solutions as processes change, and add sources, rules, and new metrics.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity. They are looking for a Data Engineer to build scalable data solutions, drive data engineering practices, and support Atlassian’s data-driven culture. Atlassian ingests over 180 billion events per month and dozens of teams rely on data across finance, growth, product analysis, customer support, sales, and marketing. The data engineering team manages several data models and pipelines across the company. The role involves owning end-to-end problems, evolving solutions with changing business requirements, adding new data sources and business rules, and producing new metrics to support the business.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement, to support family, personal goals, and other priorities, and the company hires in any country with a legal entity. The role involves assisting in driving short- and long-range financial planning for the GTM Organization. It includes partnering with the corporate headcount team and Revenue Operations to develop and roll out headcount and capacity planning, and with the GTM team on commissions planning and forecasting. The role also collaborates with the GTM Organization and other Finance teams to build finance processes for key GTM initiatives, including gross margin analysis, pricing and packaging, and a subscription economics framework (LTV, CAC, etc). It provides financial planning and analysis support for GTM initiatives, develops and maintains financial models, drives continuous improvement in financial processes and reporting, and prepares and presents financial insights and recommendations to senior management.

Atlassians can work anywhere—office, home, or a mix—giving them flexibility to support family, personal goals, and other priorities. The role involves assisting in driving short- and long-range financial planning for the GTM Organization. You’ll partner with the corporate headcount team and Revenue Operations to develop headcount and capacity planning, and with the GTM team on commissions planning and forecasting. You’ll collaborate with the GTM Organization and other Finance teams to build finance processes for GTM initiatives, including gross margin analysis, pricing and packaging, and a subscription economics framework (LTV, CAC, etc.). You’ll provide financial planning and analysis support for GTM initiatives, develop and maintain financial models, drive continuous improvement in processes, and present insights and recommendations to senior management.

- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where the company has a legal entity, giving people more control over family, personal goals, and other priorities. - The Sr. Principal Enterprise Delivery Manager is a senior leader who translates strategy into disciplined execution across many teams and shapes how the company delivers complex migrations. - The role serves as the primary executive-facing delivery leader for Atlassian’s largest, most complex customers, guiding them through cloud transitions and acting as a strategic advisor to CIO/CTO/CISO-level stakeholders. - It requires deep business and technical fluency and cross-functional collaboration with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering to navigate architecture, risk, performance guardrails, adoption planning, and AI features across multi-product architectures. - Key responsibilities include end-to-end migration strategy, risk management, governance, technical architecture understanding (APIs, webhooks, automation), delivery excellence, stakeholder communications, escalation management, team mentorship, and industry thought leadership.

Atlassian offers flexible work options—office, remote, or hybrid—so employees can balance family, personal goals, and other priorities, and it hires in any country where it has a legal entity. The Sr. Principal Enterprise Delivery Manager will lead Atlassian’s largest, most complex customer migrations to the cloud, acting as the primary executive-facing delivery leader and trusted advisor to CIO/CTO/CISO and other C‑suite stakeholders. This role requires proven experience in end-to-end cloud transformations, developing customer cloud strategies, and enabling adoption of cloud features (including AI), with the ability to translate strategy into disciplined execution across multiple teams. Key responsibilities include risk management, governance, technical architecture (APIs, webhooks, automation), stakeholder communications, and driving delivery excellence and accountability from discovery to go-live, along with mentoring and industry thought leadership. The position involves close collaboration with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—and staying ahead of industry trends to propose innovative cloud solutions for flagship customers.

Atlassian offers flexible work options and global hiring, and the Sr. Principal Enterprise Delivery Manager role is to guide the company's largest, most complex customers through cloud migrations. The role requires acting as a senior delivery leader and strategic advisor, blending business acumen with technical fluency while coordinating with cross-functional teams to manage architecture, risk, performance guardrails, and adoption (including AI). It emphasizes developing and influencing customer cloud strategies that align with C-suite objectives, regulatory constraints, and multi-product architectures, with a focus on data movement, system integration, and migration outcomes. Key responsibilities include executive-facing leadership for flagship customers, industry thought leadership, end-to-end migration strategy, risk governance, technical architecture, trusted-advisor duties, and disciplined delivery with clear milestones and accountability. Additional duties encompass stakeholder communications, escalation management, team mentoring, and staying ahead of industry trends to propose innovative solutions.

Atlassian supports flexible work locations and hires globally where it has a legal entity, giving employees control over personal priorities. The Sr. Principal Enterprise Delivery Manager leads Atlassian’s most complex cloud migrations, acting as a strategic advisor to C-suite stakeholders and driving delivery across multiple teams. The role requires translating strategy into disciplined execution and shaping company-wide cloud delivery, including AI adoption and data migration know-how. Key responsibilities include executive leadership for flagship customers, end-to-end migration strategy, risk management, governance, and a broad technical architecture and advisory remit. It also involves stakeholder communications, escalation management, team mentorship, and staying ahead of industry trends to propose innovative solutions.

Atlassian allows employees to work in the office, from home, or in a hybrid arrangement, and hires in any country where it has a legal entity. The Sr. Principal Enterprise Delivery Manager is responsible for guiding Atlassian’s largest and most complex customers through cloud migrations, acting as a strategic advisor and the delivery and governance lead. You bring business acumen and technical fluency, with proven expertise in cloud strategies and adoption of cloud features (including AI), and you understand data movement, system integration, and migration success or failure. Responsibilities include executive-facing leadership with CIO/CTO/CISO, defining end-to-end migration strategy, owning risk management, communicating technical architecture, and governing delivery with cross-functional teams while maintaining accountability and stakeholder communications. The role also requires industry thought leadership, escalation management for blockers, team mentorship, and ongoing monitoring of trends to propose innovative cloud solutions.

Atlassian supports flexible work arrangements and hires globally wherever it has a legal entity. The Sr. Principal Enterprise Delivery Manager is a senior leader responsible for guiding Atlassian’s largest, most complex customers through cloud migrations, acting as a strategic advisor and leading delivery and governance. You will collaborate with cross-functional teams (Sales, Solutions, Support, Product Management, Channel Partners, Engineering) to shape architecture, mitigate risk, ensure performance, and plan adoption, translating strategy into disciplined execution across many teams. Core responsibilities include executive-facing leadership for flagship customers, end-to-end migration strategy, risk management, technical architecture, trusted advisory, delivery excellence, stakeholder management, escalation, and team leadership. The role requires data-driven thinking, industry insights, and the ability to drive innovations in cloud adoption (including AI) while maintaining accountability and alignment with C-suite objectives.

1) Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. 2) The role owns the strategy to convert large and mid-size flywheel customers into long-term Enterprise relationships and leads a team building lifecycle programs that blend light sales touches with high-touch demand-gen campaigns. 3) It involves designing and optimizing PLG and lifecycle journeys across Jira, Confluence, Loom, and JSM—from free to paid to expansion—and partnering closely with scaled and Enterprise sales on PQL criteria, routing, SLAs, and joint pipeline and incremental ACV goals. 4) The position requires using data, experiments, and dashboards to prioritize investments, leading a high-performing team, and collaborating with Product Marketing, Growth, Sales, Marketing Ops, and Data Science. 5) Requirements include 12+ years in B2B SaaS marketing (with 7+ years in PLG/self-serve and lifecycle marketing), ownership of self-serve funnels and expansion motions, SLA-based partnerships with Growth/Sales/Operations, and proficiency with Marketo and Salesforce, with nice-to-have experience in PLG/Enterprise motions and SMB-to-Enterprise programs; Atlassian invites excited candidates to apply to turn self-serve demand into durable Enterprise growth.

- Atlassian supports flexible work arrangements and hires internationally wherever it has a legal entity. - The role owns the strategy for turning large and mid-size flywheel customers into long-term Enterprise relationships and leads lifecycle programs with both light sales touch and high-touch demand-gen campaigns. - It involves designing and optimizing PLG and lifecycle journeys across Jira, Confluence, Loom, and JSM—from free to paid to expansion—and partnering with scaled and Enterprise sales on PQL criteria, routing, and SLAs. - You will use data, experimentation, and dashboards to prioritize investments, prove impact, and lead a high-performing team that collaborates with Product Marketing, Growth, Sales, Marketing Ops, and Data Science. - The ideal candidate has 12+ years in B2B SaaS marketing, 7+ years in PLG/self-serve and lifecycle marketing, ownership of self-serve funnels across multiple products, and proficiency with Marketo, Salesforce, and SFMC; nice-to-have skills include PLG/Enterprise sales experience and SMB-to-Enterprise motion.

Atlassian offers flexible work options—office, home, or a blend—and supports employees’ family and personal goals, with hiring possible in any country where the company has a legal entity. The role targets analytics champions who thrive on helping business partners strategize, understand, visualize, and measure data-driven initiatives across analytics, strategy, and operations. As a Senior Data Scientist, you’ll partner with key business leads and a strong data science team to advance core data artifacts (e.g., Tableau, Redash) in function, aesthetics, and operation, while building collaborations with business and operations leaders. Your responsibilities include providing technical expertise in data visualization and operational insights, working with cross-functional teams to improve a rapidly scaling customer support environment, and proposing rapid experiments or A/B tests to assess new strategies and iterate. You’ll act as an analytic visualization expert for measurement of new strategies, sizing opportunities, and delivering actionable insights to leadership, using skills and tools like SQL, Tableau, R/Python, Excel, and collaboration platforms such as Confluence and Jira.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity to support employees’ personal goals. The Senior Data Scientist role partners with key business leaders to tackle exciting challenges and contribute across analytics, strategy, and operations, advancing core data artifacts such as Tableau and Redash. Responsibilities include providing technical expertise in data visualization, data-driven insights, stakeholder engagement, and driving improvement in a rapidly scaling customer-support environment. The position emphasizes turning data into actionable insights for leadership decisions, proposing rapid experiments or A/B tests, and serving as an analytic visualization expert to measure strategies and opportunities in complex systems. Required skills/tools include data visualization, statistics, SQL, Tableau, R/Python, Excel, with collaboration through Confluence and Jira.

At Atlassian, you can work where you want—office, home, or a mix—and the company hires in any country where it has a legal entity. The Senior Data Scientist role partners with business leads to translate data into beautiful, high-impact visualizations and to drive data-driven strategy across analytics, strategy, and operations. You will develop core data artifacts (Tableau, Redash, etc.), collaborate with business and operations leaders, and bring analytic insights to a rapidly scaling customer-support environment to empower leadership decisions. The role involves proposing rapid experiments or A/B tests to assess new strategies, acting as an analytic visualization expert in cross-functional teams, and focusing on measurement of initiatives and understanding of complex systems for actionable business impact. Required tools include SQL, Tableau, R/Python, Excel, and collaboration platforms like Confluence and Jira, along with data visualization, statistics, and operational metric development.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. They are seeking a Senior Data Scientist who partners with business leaders to turn data into visual, high-impact insights that inform leadership decisions. The role involves advancing core data artifacts (Tableau, Redash, etc.) and developing strong collaborations with business and operations leaders to enhance visualization, strategy, and operations. Responsibilities include working with a cross-functional team to improve efficiency in a rapidly scaling customer-support environment, proposing rapid experiments or A/B tests, and serving as the analytic visualization expert for measurement of new strategies and opportunities. Required skills and tools include SQL, Tableau, R/Python, Excel, and collaboration platforms like Confluence and Jira, along with expertise in data visualization, statistics, and stakeholder engagement.

Atlassian supports flexible work locations (office, home, or a hybrid) and hires in any country where they have a legal entity. The Senior Data Scientist role partners with business leads to tackle exciting challenges, deliver end-to-end analytics, and turn data into high-impact visualizations that inform leadership decisions. You will advance core data artifacts (Tableau, Redash), build strong collaborations with business and operations leaders, and provide technical depth in data visualization, analytics, and operational insights. You’ll work with a cross-functional team to improve a rapidly scaling customer support environment, driving analytics-driven improvements, proposing rapid experiments or A/B tests, and delivering measurable business impact. Key skills and tools include data visualization, statistics, SQL, Tableau, R/Python, Excel, and collaboration tools like Confluence and Jira.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a mix, and hires in any country where it has a legal entity. The role reports to the Head of Business Insights within the People Insights team and primarily supports the Teamwork Lab, while partnering closely with People Research and Product teams. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues facing leaders, teams, and people. The Teamwork Lab is Atlassian’s research and experimentation hub for modern, distributed, and AI-powered collaboration, creating evidence-based practices and thought leadership to help teams work smarter together. In this role, you will define, understand, and test opportunities to influence roadmaps and decision making, partner with cross-functional teams to become a trusted strategic partner, apply technical expertise to develop data-driven strategies, and scale actionable insights by enhancing data infrastructure and automating processes, analyses, and products.

- Atlassians can work in an office, from home, or a hybrid arrangement, and Atlassian hires in any country where it has a legal entity. - The role reports to the Head of Business Insights within People Insights and primarily supports the Teamwork Lab, collaborating closely with People Research and Product teams. - The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues facing leaders, teams, and people. - The Teamwork Lab is Atlassian’s research and experimentation hub for how modern teams work, with a focus on distributed and AI-powered collaboration, creating evidence-based practices and thought leadership. - In this role, you will define, understand, and test opportunities to influence roadmaps and drive decision making; partner with cross-functional teams to inform, influence, and execute strategy; apply technical expertise with hypothesis development and analytical methodologies, and scale actionable insights by enhancing data infrastructure and automating processes, analyses, and products.

At Atlassian, employees can work in an office, from home, or a combination, and the company hires in any country where it has a legal entity. The role reports to the Head of Business Insights within the People Insights team and primarily supports the Teamwork Lab, partnering closely with People Research and Product teams. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues for leaders, teams, and people. The Teamwork Lab is Atlassian’s research and experimentation hub for how modern teams work, with a focus on distributed and AI-powered collaboration, creating evidence-based practices and thought leadership to help teams work smarter together. Responsibilities include defining opportunities to influence roadmaps and drive decision making, partnering with cross-functional teams to inform strategy and become a trusted strategic partner, applying technical expertise with hypothesis development and analytics to solve business challenges, and scaling actionable insights by enhancing data infrastructure and automating analyses and products.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. The role reports to the Head of Business Insights in the People Insights team and primarily supports the Teamwork Lab, while partnering with People Research and Product teams. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues facing leaders, teams, and people. The Teamwork Lab is Atlassian’s research and experimentation hub for modern team work, focusing on distributed and AI-powered collaboration, and it creates evidence-based practices and thought leadership. Responsibilities include defining and testing opportunities to influence roadmaps and decision making, partnering with cross-functional teams to execute strategy and become trusted partners, applying technical expertise to develop data-driven strategies, and scaling actionable insights by enhancing data infrastructure and automating analyses and products.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees control over family and personal goals. The role reports to the Head of Business Insights in the People Insights team and primarily supports the Teamwork Lab, with close partnership with People Research and Product teams. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues facing leaders, teams, and people. The Teamwork Lab is Atlassian’s research and experimentation hub for how modern teams work, focusing on distributed and AI-powered collaboration, and they create evidence-based practices and thought leadership to help teams work smarter together. In this role, you will define, understand, and test opportunities to influence roadmaps and drive decision making; partner with cross-functional teams to inform, influence, and execute strategy decisions as a trusted partner; apply technical expertise with hypothesis development, analytical methodologies, and data presentation to develop strategies and solve the business's biggest challenges; and scale actionable insights from people data by enhancing the data infrastructure and innovating automated processes, analyses, and products.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires people in any country where the company has a legal entity. The role reports to the Head of Business Insights within the People Insights team and primarily supports the Teamwork Lab, while also partnering with People Research and Product teams. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues for leaders, teams, and people. The Teamwork Lab is Atlassian’s research and experimentation hub for how modern teams work, focusing on distributed and AI-powered collaboration, and it creates evidence-based practices and thought leadership. Responsibilities include defining, understanding, and testing opportunities to influence roadmaps and decision making; partnering with cross-functional teams to inform and execute strategy; applying technical expertise with hypothesis development and analytics to solve business challenges; and scaling insights by enhancing data infrastructure and automating processes, analyses, and products.

Atlassian offers flexible work locations (office, home, or a combination) and hires in any country where they have a legal entity. The role reports to the Head of Business Insights within People Insights and primarily supports the Teamwork Lab, partnering closely with People Research and Product teams. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues for leaders, teams, and people. The Teamwork Lab is Atlassian’s research and experimentation hub for how modern teams work, with a focus on distributed and AI-powered collaboration, producing evidence-based practices and thought leadership to help teams work smarter. Responsibilities include defining opportunities to influence roadmaps and decision making, partnering with cross-functional teams to inform and execute strategy, applying technical expertise to develop strategies and solve business challenges, and scaling actionable insights by enhancing data infrastructure and automating analyses and products.

Atlassian supports flexible work arrangements and hires globally where it has a legal entity, and is seeking a Senior Technical Revenue Accounting Manager to join the Revenue Accounting Team to support its growth objectives. The role is high-impact and involves partnering with GTM, Monetization, Sales, Legal, Product, and Engineering to provide ASC 606 technical accounting guidance for new products, channel incentives, and other strategic initiatives. You’ll craft roadmaps with Engineering, Sales, and Product to scale the order-to-cash process, drive automation of consumption tracking, and serve as the Revenue Team expert on RevPro data integrity and system logic. Responsibilities include proactively identifying and mitigating revenue recognition risks, supporting external audits with audit-ready SOX-compliant documentation, and maintaining internal controls over revenue processes. The role requires 7+ years in SaaS revenue accounting with ASC 606 experience, RevPro and Oracle ERP, strong research and communication skills, Excel (SQL a plus), a BA/BS in Accounting, and CPA or equivalent preferred (Big-4 experience strongly preferred); the team is global, high-performing, and focused on enabling go-to-market initiatives and cross-functional transformations in Quote-to-Cash.

Atlassian offers flexible work options and hires globally, and is seeking a Senior Technical Revenue Accounting Manager to join the Revenue Accounting Team to partner with GTM, Monetization, Sales, Legal, and Engineering in support of growth. The role provides ASC 606 technical accounting expertise on new product initiatives, channel incentive programs, and other strategic revenue initiatives, and will craft roadmaps with Engineering, Sales, and Product Management to scale the enterprise order-to-cash process. The ideal candidate has 7+ years of SaaS revenue experience, deep ASC 606 knowledge, RevPro experience (essential) and ERP experience like Oracle, strong communication skills, and a background that may include CPA or Big Four; they should be comfortable leading cross-functional collaboration. Responsibilities include partnering on GTM strategies and accounting impacts, developing automated and scalable revenue tracking solutions, ensuring data integrity in RevPro, mitigating risks, supporting audits and SOX, and maintaining internal controls over revenue. The team is global and high-performing, owning Global Quote to Cash and finance enablement for Go-To-Market initiatives, and the successful hire will join a passionate group that values open communication and decision-making.

Atlassian offers flexible work locations and global hiring, and is seeking a Senior Technical Revenue Accounting Manager to join the Revenue Accounting Team in a high-impact role that partners with GTM, Monetization, Sales, Legal, and Engineering to support growth. The role requires ASC 606 expertise on new product initiatives, channel incentive programs, and other strategic revenue initiatives, and involves crafting roadmaps with Engineering, Sales, and Product to scale the enterprise order-to-cash process. Ideal candidates have 7+ years of SaaS revenue experience, deep ASC 606 knowledge, experience with RevPro and ERPs like Oracle, strong research and communication skills, and the ability to build relationships at all levels; CPA or Big-4 background is preferred but not required. Responsibilities include providing revenue accounting guidance, enabling automated consumption tracking, streamlining processes, maintaining RevPro data integrity, mitigating revenue risks, supporting external audits and SOX controls, and owning the RevPro revenue module and internal controls. The team is global, diverse, and high-performing, owning Global Quote to Cash and enabling go-to-market initiatives with a culture that values decision-making and collaboration, and the role reports to the Head of Revenue Accounting.

Atlassian offers flexible work locations and hires globally in countries where they have a legal entity. The company is seeking a Senior Technical Revenue Accounting Manager to join the Revenue Accounting Team in a high-impact, high-visibility role that collaborates with leaders across GTM, Monetization, Sales, Legal, and Engineering to support growth and ASC 606-based revenue recognition. The role includes crafting roadmaps with Engineering, Sales, and Product management to scale the enterprise order-to-cash process and providing revenue accounting policy guidance on complex initiatives, while acting as the subject matter expert for RevPro and ensuring data integrity and control. On the qualifications side, candidates should have 7+ years of SaaS revenue experience with ASC 606, RevPro (essential), and ERP experience like Oracle, strong research and communication skills, Excel proficiency, and a BA/BS in Accounting; CPA and Big-4 experience are preferred. The team is global and diverse, owning the Global Quote to Cash process and go-to-market enablement, and emphasizes decision-making, insights, and open communication.

Atlassian offers flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. Atlassian is seeking a Senior Technical Revenue Accounting Manager to join the Revenue Accounting Team, a high-impact, high-visibility role that partners with GTM, Monetization, Sales, Legal, and Engineering to support growth and provide ASC 606 expertise on initiatives like new product launches and channel programs. The role involves crafting roadmaps with Engineering, Sales, and Product Management to scale the enterprise order-to-cash process, delivering revenue accounting policy guidance, and helping automate and streamline revenue tracking solutions. Requirements include 7+ years of SaaS revenue experience, deep ASC 606 knowledge, RevPro and Oracle ERP proficiency, strong research and writing skills, excellent communication across all levels, intermediate/advanced Excel, with SQL a plus, BA/BS in Accounting, and CPA or Big Four experience preferred. The team is a global, diverse, high-performing group responsible for Global Quote to Cash and cross-functional go-to-market initiatives, valuing decision-making, insights, and open communication, and is passionate about Atlassian, its products, and customers.

Atlassian offers flexible work locations (office, home, or hybrid) and will hire people in any country where it has a legal entity. Atlassian is seeking a Senior Technical Revenue Accounting Manager to join the Revenue Accounting Team in a high‑impact role that partners with GTM, Monetization, Sales, Legal, and Engineering to support growth and provide ASC 606 technical accounting guidance on new products, channel incentives, and other strategic initiatives. Responsibilities include building roadmaps with Engineering, Sales, and Product to scale the enterprise order‑to‑cash process, automating and improving revenue tracking, ensuring data integrity in RevPro, mitigating revenue risks, supporting audits and SOX, and maintaining internal controls. Required qualifications: 7+ years of revenue experience (SaaS), deep ASC 606 knowledge, RevPro and Oracle ERP experience, strong research and writing abilities, strategic thinking, excellent communication, intermediate to advanced Excel skills (SQL a plus), BA/BS in Accounting; CPA preferred but not required; Big Four experience preferred. The team is global and diverse, owns Global Quote to Cash and go‑to‑market enablement, values decision‑making and open communication, and is passionate about Atlassian, its products, and its customers.

Atlassian supports flexible work locations—office, home, or a mix—so employees can balance family and personal goals. They hire people in any country where a legal entity exists. The role involves driving large, complex projects autonomously from technical design through launch and addressing challenging architecture problems while applying architectural standards in new projects. Responsibilities include leading code reviews and documentation, tackling complex high-risk bug fixes, being an example for thorough reviews, and partnering across engineering teams on company-wide initiatives spanning multiple projects. The position also entails transferring your depth of knowledge from your current language to excel as a Java developer and mentoring junior team members.

Atlassian offers flexible work options—office, remote, or a hybrid—giving employees control to support family, personal goals, and other priorities. Atlassian hires people in any country where it has a legal entity. You will drive large, complex projects autonomously from technical design to launch. You will tackle architecture challenges, apply standards, lead code reviews and documentation, handle high-risk bug fixes, and collaborate across engineering teams on company-wide initiatives. You will transfer your existing knowledge to excel as a Java developer and mentor junior teammates.

Atlassian offers flexible work locations (office, home, or a mix) and hires in any country where they have a legal entity. The Central AI organization, part of the Atlassian Intelligence program, aims to accelerate AI innovation, provide cohesive AI experiences, and build an Atlassian AI infrastructure for the future. While most AI work will be done by federated product teams, Central AI plays a pivotal role by constructing the underlying infrastructure and shared capabilities to prevent silos and enable efficient cross-team AI. Central AI also develops core shared AI experiences such as search, knowledge discovery, and conversation. A Principal Machine Learning Systems Engineer in Central AI builds and maintains the infrastructure that lets ML engineers and data scientists develop, train, evaluate, deploy, and operate models, while leading other engineers and collaborating with internal customers to set expectations and communicate results.

Atlassian offers flexible work options—office, remote, or hybrid—so employees can balance family and personal goals, and hires can be made in any country with a legal entity. The Central AI organization is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and build an Atlassian-wide AI infrastructure. While most AI initiatives will be driven by federated product teams, Central AI plays a pivotal role by constructing the underlying infrastructure and capacities needed for seamless AI integration across departments, preventing silos. Central AI also develops core shared experiences in the AI domain, such as search, knowledge discovery, and conversational interfaces. As a Principal Machine Learning Systems Engineer in Central AI, you will design, build, and maintain the core infrastructure that enables ML engineers and data scientists to develop, train, evaluate, deploy, and operate models and pipelines, lead other engineers through technical design to launch, and collaborate with other teams to set expectations and communicate results.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity. The company is seeking a Principal Machine Learning Scientist to join the Central AI team, which builds the infrastructure, data pipelines, frameworks, and models to accelerate AI feature development across the company. Central AI is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and establish future AI infrastructure, even though most AI initiatives are expected to be driven by federated product teams. Central AI is responsible for creating the underlying infrastructure and capabilities that enable seamless AI integration across departments and for developing core experiences like search, knowledge discovery, and conversation. As a Principal ML Engineer, you will drive the development and deployment of cutting-edge ML algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams to embed AI into Atlassian products, and design architectures, run experiments, evaluate models, and mentor other ML engineers to realize AI’s transformative potential.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. They are seeking a Principal Machine Learning Scientist to join the Central AI team. The Central AI organization builds the fundamental infrastructure, data pipelines, frameworks, models, and other capabilities to accelerate AI feature development, and is part of the Atlassian Intelligence program aimed at delivering cohesive AI experiences and a shared AI infrastructure, including core experiences like search, knowledge discovery, and conversation. While most AI initiatives will be developed by federated product teams, Central AI plays a pivotal role in providing the underlying infrastructure and unified foundations to prevent silos across departments. In this role, you will drive development of cutting-edge ML algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams, design system and model architectures, conduct experiments and evaluations, and mentor emerging ML engineers to realize AI's transformative potential across Atlassian's offerings.

Atlassian offers flexible work options—office, from home, or a mix of the two—so employees can better support family goals and personal priorities. The Head of Procurement Contracting will lead a global team of 10 (including 5 direct reports) responsible for structuring, negotiating, and executing complex commercial agreements across categories such as SaaS and cloud, enterprise software, infrastructure, professional services, marketing, and other indirect spends. The role requires an attorney (JD or equivalent) with 10+ years in commercial/technology contracting, US bar admission preferred, and based in the United States, with 5+ years of people leadership experience. Key responsibilities include setting strategy and operating model, driving high-value negotiations with stakeholders across Legal, Security, Privacy, Finance, and Tax, ensuring contracts address data protection, regulatory, IP, and commercial requirements, and developing standard templates, playbooks, guardrails, and CLM alignment to scale. It is a highly visible role that shapes Atlassian’s market-facing contracting, influences hundreds of millions in spend, and requires exceptional communication, collaboration, and data-driven process improvements, with a strong emphasis on culture and risk management.

Atlassian offers flexible work options, allowing employees to work from the office, from home, or a mix, and hires in any country where the company has a legal entity. The Head of Procurement Contracting will lead a global team of 10 (including 5 direct reports) that structures, negotiates, and executes complex commercial agreements across SaaS, cloud, enterprise software, infrastructure, professional services, and other indirect spend. This highly visible role partners with Procurement, Legal, Finance, Security, Privacy, and senior business leaders to balance risk, cost, and agility, with success hinging on exceptional communication, influence, and meticulous attention to detail, and it will influence hundreds of millions of dollars in spend. The role is based in the United States and requires a JD or equivalent, with active bar admission in at least one US jurisdiction strongly preferred, and applicants should have 10+ years in commercial/technology contracting (including 5+ years in leadership) and experience partnering with procurement and legal teams in tech or SaaS settings. Responsibilities include setting the strategy and operating model for the global contracting function, driving high-value negotiations, developing standard templates and guardrails, automating workflows, using CLM and data analytics to improve cycle times, and fostering a collaborative, growth-oriented culture aligned with Atlassian values.

Atlassian offers flexible work arrangements and hires globally where it has a legal entity; this Head of Procurement Contracting role must be based in the United States and requires a JD or equivalent with an active U.S. bar admission strongly preferred. The Head of Procurement Contracting will lead Atlassian’s global procurement contracting function, overseeing 10 professionals (including 5 direct reports) and responsible for structuring, negotiating, and executing complex commercial agreements across categories such as SaaS and cloud, enterprise software, infrastructure, professional services, marketing, and indirect spend. This is a highly visible role partnering with Procurement, Legal, Finance, Security, Privacy, and senior business leaders, requiring exceptional communication, influencing abilities, and meticulous attention to detail. Key responsibilities include setting the strategy and operating model for the global team, driving high-value negotiations, ensuring contracts address data protection, security, regulatory, IP, and commercial requirements, and developing standard templates, playbooks, and guardrails to scale contracting while using data to improve cycle times and efficiency. Required qualifications include a JD or equivalent, US-based, 10+ years in commercial/technology contracting with a track record of leading complex negotiations, 5+ years of people leadership, strong stakeholder management, familiarity with CLM tools, experience in fast-paced/high-growth environments, and a collaborative, data-driven approach.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The Financial Manager in the Finance Project team reports to the Head of Finance System & Planning and focuses on FP&A for Enterprise and High Touch sales, driving transformation projects to empower finance and business stakeholders with financial models and metrics. - The role is highly visible and involves partnering with senior leaders across the company and Go-to-Market teams to develop an intimate understanding of the business and drive growth and operational improvements as a strategic finance partner. - On day one, candidates should have 5+ years in a financial role in tech, consulting, or investment banking, solid experience with bookings/revenue forecasting and analysis, strong Excel analytics and cloud metrics, and proven FP&A process improvement and communication skills. - Nice-to-have items include experience with Enterprise revenue and high touch sales planning, SQL and data warehousing knowledge, exposure to planning tools (Anaplan) and finance systems (Oracle Fusion), BI tools (Tableau), SaaS/tech industry experience, and a degree in Economics, Mathematics, or Finance.

Atlassian supports flexible work locations—employees can work in an office, from home, or a mix, and the company hires in any country where it has a legal entity. The Financial Manager in the Finance Project team reports to the Head of Finance System & Planning and primarily works on FP&A initiatives for Enterprise and High Touch sales. The role centers on driving transformation in Corporate & Commercial Finance to enable Finance and business stakeholders to improve and scale Enterprise analysis and forecasts, serving as a strategic partner to Go-to-Market teams with financial modeling and metrics expertise. Key responsibilities include building and operationalizing a world-class forecasting framework, streamlining planning processes between Finance and Sales, clarifying ownership of growth metrics, and contributing to broad revenue-related projects. On day one, candidates should have 5+ years in a financial role in tech, consulting, or investment banking, strong revenue forecasting skills, Excel analytics, cloud metrics knowledge, and excellent communication, with desirable additional skills such as Enterprise planning experience, SQL, Anaplan, Oracle Fusion, Tableau, and SaaS industry background.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The Financial Manager in the Finance Project team reports to the Head of Finance System & Planning and focuses on FP&A projects for Enterprise and High Touch sales. - The role drives transformation in Corporate & Commercial Finance to empower finance and business stakeholders to improve and scale Enterprise analysis and forecasts, acting as a strategic partner to Go-to-Market teams. - Key responsibilities include building and operationalizing a world-class financial analysis and forecasting framework, improving FP&A processes, and clarifying ownership of growth in the Enterprise area. - Requirements include 5+ years in a financial role in tech/consulting/investment banking, experience with bookings/revenue forecasting and Excel/data analytics, and strong communication, with desirable skills such as Enterprise revenue planning, SQL, Anaplan, Oracle Fusion, BI tools, SaaS experience, and a relevant degree.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees’ family, personal goals, and other priorities. In this role you will work with a strong group of data scientists to advance core data artifacts (Tableau, Redash, etc.) functionally, aesthetically, and operationally. You will develop partnerships with business and operations leaders and provide technical expertise in data visualization, deep business acumen, stakeholder engagement, and operational insights through analysis. You will collaborate in a cross-functional team to improve and scale a rapidly growing customer support environment, applying analytic capabilities to address performance bottlenecks and growth opportunities, with a focus on actionable insights and business impact. The role emphasizes being an analytic visualization expert for measuring new strategies or initiatives, sizing opportunities, and understanding complex systems, using tools like Tableau, SQL, Redash, R/Python, Excel, and collaboration tools like Confluence and Jira.

Atlassian offers flexible work options—office, home, or a blend—and hires people in any country where we have a legal entity. In this role you will collaborate with a strong group of data scientists to advance core data artifacts (Tableau, Redash, etc.) in function, aesthetics, and operational quality. You will develop robust partnerships with business and operations leaders and provide technical expertise in data visualization, stakeholder engagement, and operational insights through analysis. You will work with a cross-functional team to improve and scale a rapidly growing customer support environment, bringing analytic capabilities and insights to address performance challenges, bottlenecks, and growth opportunities. As an analytic visualization expert, you will measure new strategies, size opportunities, and understand complex systems to deliver actionable insights and business impact, using tools like Tableau, SQL, Redash, R/Python, Excel, and collaborating with Confluence and Jira.

The role is for a Solution Consultant with an ITSM focus in Atlassian’s Advisory Services Delivery team, and it requires you to be located in the UK or the Netherlands with no relocation support offered. The Advisory Services team is globally distributed and engages with large strategic and enterprise organizations to provide trusted advisory support, helping them achieve successful outcomes and maximize value from their Atlassian investment. It’s an individual contributor role, not managerial, focused on delivering technical guidance and aligning Atlassian products and practices with clients’ business goals to realize value and drive new use cases and markets. Responsibilities include collaborating with peers to define strategic outcomes, partnering with customers to solve business challenges, identifying expansion opportunities, developing deep industry and solution expertise, creating prescriptive technical content, and working with other Atlassian teams to advocate for customer needs, with up to 30% travel domestically and some international travel. The posting emphasizes impacting millions of users, a culture of hiring great people and trusting them, and the aim of helping customers unleash their teams’ potential and maximize their Atlassian investment.

Atlassian allows employees to choose office, home, or hybrid work, but this role must be based in the UK or the Netherlands and does not include relocation support. The role is within the globally distributed Atlassian Advisory Services team, which helps large strategic and enterprise customers maximize value from their Atlassian investments through trusted advisory. Atlassian is hiring an individual contributor Solution Consultant with an ITSM focus to provide expert guidance, not a managerial role. Key responsibilities include aligning with strategic outcomes, solving business challenges with Atlassian products and practices, identifying expansion opportunities, creating technical guidance, collaborating with cross-functional teams, and traveling up to 30% domestically (and sometimes internationally). The aim is to help customers unleash their teams' potential, showcase successes, expand the use of Atlassian technologies, and impact millions of users.

Atlassian offers flexible work locations (office, home, or hybrid) but requires the candidate to be located in the UK or the Netherlands, with no relocation support provided. The role is part of the globally distributed Atlassian Advisory Services team, which works with large strategic and enterprise organizations to maximize the value of their Atlassian investments. They are hiring a non-managerial Solution Consultant with an ITSM focus to deliver technical guidance and drive value realization for clients who purchased Advisory Services. Responsibilities include collaborating to align on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating technical content and prescriptive guidance, and advocating for customer needs across teams. The role may involve up to 30% travel domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian supports flexible work locations, allowing office, remote, or hybrid arrangements, but this role must be based in the UK or the Netherlands and relocation is not offered. The role is part of the globally distributed Atlassian Advisory Services Delivery team that works with major strategic and enterprise customers to help them maximize value from their Atlassian investments. They are hiring a non-managerial Solution Consultant with an ITSM focus to provide expert, scalable technical guidance and drive value realization for clients who have purchased Advisory Services. Responsibilities include collaborating with peers to align on strategic outcomes, partnering with customers to solve business challenges using Atlassian products and best practices, identifying expansion opportunities, and creating technical content and prescriptive guidance while advocating for customer needs across Atlassian teams. The role requires up to 30% travel domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of being distributed-first; this role is based in Poland and remote. The Migration Support team in Poland focuses on enterprise migrations as part of the Shift-to-Cloud mission, helping customers move from on-prem to Atlassian Cloud. In this role you’ll work directly with customers to migrate their Atlassian products from server to cloud, ensuring a smooth transition and providing migration updates. You’ll grow technically through a mix of advanced support and customer-facing work, while engaging cross-functional teams (CSM, EAs, Devs) and contributing to the knowledge base and release readiness. The team emphasizes delivering customer impact, accountability, problem-solving, and aiming to positively affect millions of Atlassian users.

Atlassian supports flexible work arrangements, allowing office, remote, or hybrid setups, and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company; the role is remote-based in Poland for candidates eligible to work there. The future team is made up of talented, technical individuals who are excited to build Atlassian's service offering and customer experience, challenge one another, and hold themselves accountable for customer success. The Migration Support team is expanding in Poland, focusing on enterprise migrations as part of the Shift-to-Cloud mission to move customers from on-prem to Atlassian's cloud platform. In this role you will directly work with customers to migrate Atlassian products from server to cloud, handle calls for updates, and balance technical work with customer-facing responsibilities to help ensure a smooth transition. You will engage support teams across regions and functions (CSM, EAs, Devs), contribute to knowledge base creation and review, participate in release readiness activities, and tackle challenging technical situations to achieve the best migration outcomes for customers.

Atlassian offers a distributed-first, flexible work model where teammates can work from an office, home, or a mix, with virtual interviews and onboarding, and roles remote but based in the UK or Poland. The Senior Enterprise Delivery Manager leads large, complex customer cloud migrations as a primary strategic advisor and technical consultant, guiding adoption of cloud features including AI. You’ll collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architecture, risk, performance guardrails, and adoption planning, combining business acumen with technical fluency. Responsibilities include end-to-end migration strategy, risk management with readiness assessments and remediation, and technical governance from discovery to go-live, along with acting as a trusted advisor to senior leadership and driving disciplined delivery. Additional duties involve driving accountability, stakeholder and escalation management, and staying ahead of industry trends to propose innovative solutions for business challenges.

Atlassian lets employees choose where they work—office, home, or a hybrid arrangement—and hires in any country where the company has a legal entity. In this role, you'll develop and execute a sales strategy to drive revenue growth for Atlassian Service Collection in the North Asia market. You'll define and implement a clear vision for your territory and regularly plan and communicate on funnel, account/territory status, resource needs, challenges, and successes. You'll collaborate with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product) to ensure customer satisfaction and retention, represent Atlassian Service Collection at industry events, and provide accurate sales forecasts and reports to the senior management team in Australia; you'll also work closely with Atlassian partner management and directly with partners ranging from large IT service providers to other sales and service firms. You'll be among the first hires of the Solution Sales Executive team for the Service Collection Team based in Singapore.

- Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity. - In this role, you will develop and execute a sales strategy to drive revenue growth for Atlassian Service Collection in the North Asia market. - You will define a clear territory vision and regularly plan and communicate on funnel/account/territory status, resource requirements, challenges, and successes. - You will work with cross-functional teams, represent Atlassian Service Collection at industry events, provide accurate sales forecasts to senior management in Australia, and collaborate with Atlassian partner management and a range of partners. - You will be among the first hires of the Solution Sales Executive team for the Service Collection based in Singapore.

Atlassian offers flexible work options—office, remote, or a blend—and can hire people in any country where it has a legal entity. The Flywheel Monetization Growth team is responsible for accelerating revenue by helping customers discover products and purchase with confidence, serving 250k+ customers across industries from Healthcare to Technology. The Growth team is a horizontal group that works across Atlassian’s product suite to influence growth trajectories of the business. The Principal Product Manager will own the vision, strategy, and roadmap for x-flow monetization across multiple apps, leading cross-functional teams to achieve measurable outcomes through experimentation and deep customer insight, enabling admins and end users to find value and buy confidently. Join us as we unleash the power of teams all over the world!

Atlassian offers flexible work locations (office, home, or hybrid) and hires people in any country where they have a legal entity. The Flywheel Monetization Growth team aims to accelerate Atlassian's revenue growth by helping customers discover products and purchase with confidence, serving 250k+ customers across industries. The Growth team is a horizontal, cross-product group tasked with inflecting growth trajectories across Atlassian's product suite. The Principal Product Manager will own the vision, strategy, and roadmap for x-flow monetization across multiple apps, leading cross-functional teams to drive measurable outcomes through experimentation and customer insight. Responsibilities include owning the roadmap, driving high-impact growth initiatives, making data-driven tradeoffs, championing a customer-centric approach, thriving in a matrixed, fast-testing environment, mentoring PMs, and collaborating with Engineering, Data Science, Marketing, Core Product, and Growth.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees' family, personal goals, and priorities. They’re seeking an experienced Accounts Receivable Specialist for their Accounting team; the role is remote but based in the Philippines to facilitate collaboration and may require rotating APAC, EMEA, and AMER shifts. Responsibilities include processing daily transactions (invoicing, cash applications, customer refunds), allocating payments, reconciling accounts, handling unallocated funds, performing collections, and communicating upcoming payments or disputes to management while seeking efficiencies. Requirements include a Bachelor's in Accounting, 3–5 years AR experience, excellent communication and problem-solving skills, strong Excel and ERP experience (SAP/Oracle/Netsuite preferred), and experience in a multinational or SOX environment with an emphasis on automation and continuous improvement. The role is part of Atlassian's Accounting Team (AR, Revenue, AP, GL, Fixed Assets, Prepaid and Accruals) and emphasizes collaboration and inclusivity, with a non-discrimination policy across race, religion, gender identity or expression, sexual orientation, age, marital status, veteran, or disability status.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity; the remote Accounts Receivable Specialist role requires the candidate to be based in the Philippines and to support rotating APAC, EMEA, and AMER shifts. You will join the Atlassian Accounting Team and handle AR duties with a focus on accuracy, including manual invoicing, cash application, customer refunds, and payment-related queries, alongside other core accounting responsibilities. Core responsibilities include processing daily transactions by checks and bank transfers, allocating payments in the ordering and accounting systems, invoicing manual contracts, processing refunds and withholding tax forms, and performing monthly reconciliations while coordinating with customers and partners to ensure correct cash receipts. You will also investigate unallocated payments, perform collections on outstanding receivables, communicate upcoming payments and disputes to management, contribute to department goals, and seek process improvements for efficiency, while being a team player who can take on additional duties. On day one, you should have a Bachelor's in Accounting, 3–5 years as an AR Specialist, excellent communication and problem-solving skills, superb organizational abilities, multinational/SOX experience, strong Excel and ERP skills (SAP/Oracle/Netsuite preferred), and a mindset focused on automation; Atlassian values diverse perspectives and prohibits discrimination.

Zendesk is hiring a Manager of Customer Success to lead up to 10 CSMs in the high and medium touch segments, with the goal of making customers successful, increasing retention, and turning them into advocates. The role requires building a team that blends financial acumen, technical product knowledge, and data-driven experimentation, led by a people-first leader who fosters learning and continuous reinvention. The overarching objectives are to maximize team performance and customer outcomes, cultivate AI fluency within the team, and contribute to the Japan and APAC GTM strategy, including leading an AI-first revolution in success. Key responsibilities include hiring and developing the team, accelerating product and AI proficiency, setting clear goals and KPIs, attending customer meetings, coaching with Gong, and managing churn, expansion, forecasting, and cross-functional initiatives with strong operational discipline. Requirements include 9+ years in Customer Success or related roles with 5+ years of people management, strong AI/data and financial acumen, cross-functional collaboration, data-driven decision making, adaptability, and a hybrid in-office/work-from-home arrangement; Zendesk is an equal opportunity employer committed to diversity.

- The Enterprise Account Executive - CEE (Poland, Czechia, Hungary) will join Zendesk's EMEA Central team to drive new logo acquisitions and expand high-value CX, CCaaS, and AI transformation opportunities across enterprise verticals in the region. - Responsibilities include driving top-line growth, creating quarterly territory and account plans, maintaining a robust pipeline and accurate forecasts, leading complex multi-threaded sales cycles, securing executive sponsorship, collaborating with internal teams, articulating Zendesk’s value, closing complex deals, staying current on solutions and trends, and traveling for in-person meetings. - Ideal candidates have 10+ years of B2B SaaS sales to enterprises in Poland, Czechia, Slovakia, and Hungary, with CX/CCaaS/CRM/ITSM experience as a plus, a proven quota-attainment record, success in winning new business, multi-stakeholder value-based selling, and strong executive-level presentation and ROI skills; fluent in Polish, with Czech or Hungarian a plus. - Compensation ranges from zł622,000 to zł934,000 base with an OTE of zl622,000–zl934,000 (50/50 base/commission), plus potential bonuses and benefits as offered. - Zendesk emphasizes a hybrid, inclusive workplace and is an equal opportunity employer committed to diversity and inclusion, notes that AI may screen applications, and provides accommodations for applicants with disabilities.

Zendesk is seeking a Senior Frontend Software Engineer for the Support Views UI team to build intuitive, scalable frontend features for Zendesk Support using React, Redux, TypeScript, and GraphQL, while collaborating with backend engineers to ship end-to-end product capabilities. You’ll design and implement data-driven UIs for configuration, data mapping, sync visualization, and workflow automation, optimize performance and accessibility, and participate in system design, code reviews, and mentorship within a cross-functional, agile environment. Basic qualifications include 5+ years of frontend experience, expert-level JavaScript/TypeScript/React/Redux skills, experience with REST or GraphQL APIs and frontend testing tools, and a solid foundation in HTML/CSS and accessibility. Preferred qualifications include experience with enterprise SaaS or multi-tenant platforms, data-intensive admin or workflow UIs, familiarity with Ruby on Rails/MySQL, and interest in CI/CD, AWS/Kubernetes, observability tools, plus mentoring or technical leadership. The role offers a Poland-based annualized salary range of zł257,000–zł385,000 with potential bonuses and incentives, a hybrid work arrangement requiring some in-office days, and Zendesk’s commitment to diversity and inclusion along with AI screening and accommodations for applicants with disabilities.

The AI Specialist, Customer Success at Zendesk will advise and guide customers to realize business value from Zendesk’s AI agents, engaging with stakeholders from CXOs to administrators and product teams. The role aims to accelerate value realization, maximize outcomes and ROI, and function as a strategic partner and trusted advisor for AI-powered transformation. You’ll own end-to-end customer success for the AI portfolio, become the technical authority on AI agents and integrations, drive adoption across the AI journey, and collaborate on onboarding, success plans, and ongoing engagement. You’ll use data to monitor AI performance and health, identify risks and growth opportunities, and support expansions, cross-sell, upsell, and renewals, while championing AI value externally and internally. Requirements include 5+ years in customer success/experience, GTM roles in enterprise tech/SaaS, a relevant bachelor’s degree, experience deploying AI solutions, the ability to explain AI to diverse audiences, and strong relationships, program management, and data-analysis skills, with a US OTE of $118k–$178k and a 70/30 base/commission split in a hybrid in-office/remote setup.

The position is a quota-carrying AI Sales Specialist at Zendesk, responsible for growing adoption of the AI product suite in the EMC segment of the AMER region, working alongside Core Account Executives to prospect, demo, and close deals. Key duties include owning sales quotas, partnering with the core sales team to plan and execute strategies to generate revenue from both existing Zendesk accounts and new business. In customer engagement, the role builds relationships, uses a value-based selling approach to align the Zendesk AI portfolio with client goals, leads approved AI proof-of-concepts, and collaborates with the AI Success team to identify expansion and cross-sell opportunities, while supporting ARR optimization through commercial modeling. The role also acts as an AI solutions expert, owning enablement initiatives for the territory, ensuring product updates, sales plays, and market insights are communicated to Core AEs, and requiring deep knowledge of the AI Agent portfolio and AI technologies for contact centers. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), strong communication skills, willingness to travel, plus compensation details of US OTE $226,000–$340,000 with a 60/40 base/commission mix (potential bonuses), a hybrid in-office/remote schedule, and Zendesk’s commitment to equal opportunity and inclusion.

The Senior Engagement Manager at Zendesk leads high-value client engagements with strong leadership, strategic thinking, and advanced project management, while mentoring junior team members. Key responsibilities include acting as the lead client contact (including C-suite relationships), delivering complex projects on scope, time, budget, and quality, refining delivery methodologies, managing risks, providing strategic oversight, and collaborating cross-functionally with sales, product, and marketing, plus supporting business development. Qualifications require 5+ years in client-facing roles in consultancy or professional services with significant leadership, the ability to manage multiple complex engagements, excellent communication, and proficiency with project management software and CRM tools; travel up to 25% (average 0-10%) and 1-2 days per week in the office with flexible timing. Preferred skills include relevant certifications (PMP/PRINCE2), SaaS implementation experience, and the ability to excel under pressure in a fast-paced environment. The role offers a US base salary range of $117k-$175k with potential bonuses and benefits, a hybrid work model, and Zendesk's commitment to equal opportunity, diversity and inclusion, AI screening for applications, and accommodations for applicants with disabilities.

Zendesk is a leading tech company that builds customer-experience software used by brands like Airbnb, Uber, Slack, and OpenTable, and it emphasizes ongoing innovation. The Revenue Operations Analyst role will support commerce-to-cash processes and professional services billing, acting as a self-starter with a strategic leadership mindset to ensure deals align with finance policies and business goals. Key responsibilities include billing professional and managed services accurately, transitioning billing processes to the AMER region, reviewing Service Orders, advising on nonstandard deals, onboarding new sales hires, providing ticketing support, ensuring correct invoicing, and driving process improvements and SOX compliance. Requirements include a bachelor’s in business or finance, 2+ years of cross-functional experience, strong communication skills, SaaS subscription billing experience, understanding of T&M and milestone billing, and familiarity with G-Suite, Salesforce (SFDC) and CPQ, and Zuora a plus. The role is hybrid and based in Mexico City or Estado de Mexico, with Zendesk highlighting an inclusive culture, equal opportunity employment, and accommodations upon request, including AI screening where applicable.