Latest Job Offers for the entire Marketplace
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
|---|---|---|---|---|---|---|
|
|
Director Regional Sales, Italy
GitLab
|
Italy | Not specified | Unknown | EMEA - Enterprise |
|
Is remote?:Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress. The Director of Regional Sales for Italy will own building and leading GitLab’s Italian sales presence, drive revenue growth, implement disciplined sales processes, and collaborate across account management, customer success, marketing, product, engineering, and operations, reporting to the VP of Sales. Responsibilities include growing the Italian business, building the country plan and pipeline, coaching a small team of Account Executives, acquiring new logos, increasing market awareness, establishing operating rhythms, and maintaining executive relationships to identify expansion opportunities. Requirements include experience leading high-performing sales teams in Italy, designing a country go-to-market plan, balancing hands-on sales with strategic leadership, familiarity with B2B software/open source/DevSecOps, and strong data-driven processes (e.g., MEDDPICC). GitLab offers remote, regional teams with health and financial benefits, equity, growth support, inclusive hiring practices, and location-based eligibility, along with recruitment privacy guidelines.
|
||||||
|
|
Director, Regional Sales - East
GitLab
|
United States | Not specified | Unknown | AMER - Commercial |
|
Is remote?:Yes
GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to broaden participation in software creation and accelerate progress through AI-enabled collaboration. The Regional Director for Commercial AMER will lead a 5-person Commercial Account Leaders team to grow adoption of GitLab’s platform among commercial customers, be responsible for bookings and revenue, and must be located in the Eastern or Central Timezone. Key responsibilities include building pipeline, setting and tracking performance metrics, refining territory strategy and go-to-market plans, forecasting, educating the team on competitors and market trends, and collaborating with Sales Ops, Marketing, and Customer Success. Requirements include proven field sales leadership in open source/DevOps or SaaS, experience guiding commercial teams with Fortune 500 clients, proficiency with CRM/automation tools like Salesforce/Clari/Marketo, and strong communication, negotiation, and adaptability aligned with GitLab values. The AMER Commercial Sales team is remote, focused on new business and expansion, with a base US salary range of $136k-$240k plus incentive pay up to 100%, plus benefits and equal-opportunity policies, with GitLab emphasizing inclusion and location-based guidelines, privacy, and accommodations.
|
||||||
|
|
Director Regional Sales, Alps
GitLab
|
Unknown | Not specified | Unknown | EMEA - Enterprise |
|
Is remote?:Yes
GitLab is an open-core software company with an AI-powered DevSecOps platform used by more than 100,000 organizations, aiming to democratize software creation and accelerate human progress, with AI acting as a core productivity multiplier and a culture built on transparency, collaboration, and innovation.
The Director of Regional Sales for the Alps will own strategy and execution to grow GitLab’s presence in Switzerland and Austria, lead a high-performing Account Executive team, and collaborate with cross-functional partners to deliver a consistent, high-quality customer experience while achieving bookings and ARR targets.
Responsibilities include building the regional sales plan, enforcing pipeline discipline, driving new logo acquisition and expansion into larger, more complex accounts, establishing operating rhythms and structured processes (such as MEDDPICC), and maintaining executive relationships with key customers.
Requirements include experience leading regional or multi-country sales teams, designing and executing regional GTM plans, familiarity with B2B software and DevSecOps concepts, ability to build trusted executive relationships, and comfort working in a fully remote environment with CRM and cross-functional collaboration.
The role sits within an all-remote Alps-based regional team, with benefits and a strong commitment to equality and inclusion, offering flexible PTO, equity, growth programs, and accommodation for disabilities, along with location-based eligibility and privacy considerations.
|
||||||
|
|
Director, Business Analytics & Insights
GitLab
|
United States | Not specified | Unknown | FP&A |
|
Is remote?:Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable everyone to contribute to software and accelerate human progress through AI-driven collaboration. The role is Senior Analytics Partner to GitLab’s finance and executive teams, responsible for building executive-ready analytics that connect operational data to strategic outcomes, reporting to the VP Finance, and leading a small Business Analytics & Insights team while remaining hands-on with SQL, statistics, and data visualization. Responsibilities include partnering with the CFO/FP&A to deliver high-impact insights, designing sophisticated analytical frameworks, developing real-time dashboards and KPIs, and communicating clear recommendations to C-level and cross-functional stakeholders while connecting data from multiple sources. Qualifications call for extensive experience in consulting, investment banking, or analytics; expert SQL and data visualization skills (Tableau), familiarity with Snowflake and dbt, a proven track record of informing C-level decisions, strong storytelling, and prior leadership of analytics teams in SaaS/tech with distributed work experience. The team uses a modern data stack and operates in an async, distributed environment; GitLab offers a US base salary of $167,000–$313,000 plus incentives (and equity), plus benefits like flexible PTO, equity, parental leave, home office support, and growth opportunities, with a commitment to equal opportunity and accommodations.
|
||||||
|
|
Developer Relations Engineer
GitLab
|
Unknown | Not specified | Unknown | Developer Relations |
|
Is remote?:Yes
GitLab is an open-core software company building the AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through collaboration.
The role is Developer Relations Engineer on the Contributor Success team, focusing on enhancing the efficiency and impact of GitLab's contributor community across Education, Open Source, AI tooling, and Contributor programs.
You will lead contributor-focused projects, coach cohorts, track contributions with metrics, collaborate with internal teams and external contributors, advocate for improvements based on feedback, and participate as a permanent member of the merge request coaching team.
The job includes traveling to customer sites to onboard and guide new contributors, and it operates in a remote, asynchronous environment that spans distributed teams.
Requirements include experience with Ruby and JavaScript full-stack development, strong Git and contribution workflows, open-source involvement, coaching and communication skills, and a self-motivated, collaborative mindset; GitLab offers flexible benefits, equity, growth opportunities, and a strong, inclusive equal-opportunity culture.
|
||||||
|
|
CX Strategy Manager
GitLab
|
Canada | Not specified | Unknown | Field Operations |
|
Is remote?:Yes
GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, accelerated by AI and a high-performance, inclusive culture. The Customer Experience Strategy Manager will be a strategic partner to the CX organization, shaping customer health, retention, and expansion, and driving the effectiveness of the Customer Success Architect, Manager, and Engineer teams, reporting to the Director of CX Strategy. In the first year, you’ll lead annual and quarterly CX planning, develop coverage and segmentation models, and create executive-ready reporting and insights to guide investments, scaling, and GTM alignment across the customer journey, collaborating with CX, Revenue Operations, Sales Ops, Finance, and Product. You’ll bring experience in CS operations, strategy, or revenue operations in B2B SaaS, with proficiency in BI tools, SQL, advanced spreadsheets, and Salesforce analytics, plus the ability to analyze lifecycle performance and present to senior leaders while leading cross-functional initiatives. The role sits in a small, high-impact Customer Experience Strategy team; the base US salary range is $100,800–$216,000, with remote-first policies, benefits, and a strong commitment to equal opportunity and inclusive hiring.
|
||||||
|
|
CX Platform Engineer - AMER
GitLab
|
Canada | Not specified | Unknown | Practice Management |
|
Is remote?:Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-enabled collaboration across the SDLC, all within a remote-first, inclusive culture.
The role, CX Platform Engineer on the CX Engineering team, will build and improve platforms, tools, and automation that help Customer Success and Professional Services deliver outcomes at scale, focusing on AI, Security, and DevOps modernization journeys, and creating dashboards and assessment tools to measure adoption.
You’ll work on projects like Customer Wins Portal, Adoption Assessment Platform, Congregate, and Evaluate, designing custom web apps with Vue/React/TypeScript/Python, and integrating with enterprise platforms such as GitLab API, Salesforce, Gainsight, and Kantata, plus producing delivery kits and documentation for onboarding.
Requirements include proficiency in at least one modern language (Python/JavaScript/TypeScript/Ruby), experience with modern frontend frameworks, REST/GraphQL, Git/GitLab CI/CD, cloud platforms, Docker, and knowledge of DevOps/DevSecOps, along with strong problem-solving and remote collaboration skills.
The role is remote with a US base salary range of $85,800–$160,000, plus benefits, equity, and potential incentive pay, and GitLab’s commitment to equal opportunity and inclusive hiring; location-based eligibility and privacy policies apply.
|
||||||
|
|
Customer Success Manager, DACH
GitLab
|
Germany | Not specified | Unknown | CSM |
|
Is remote?:Yes
GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by 100,000+ organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. Their platform unites teams, breaks down barriers, and treats AI as a core productivity multiplier integrated across the SDLC, reflecting a culture that values continuous knowledge exchange and diverse contributions. The Customer Success Management (CSM) team focuses on aligning with customers’ business outcomes, enabling adoption of current use cases, expanding to new ones, and acting as a liaison across Product, Engineering, Sales, and Services while owning a book of customers to drive adoption, retention, and growth. The role requires knowledge of Git, the software development lifecycle, CI/CD, and DevSecOps, plus experience in customer success, strong communication skills, willingness to travel, and fluent German. GitLab offers a fully remote, global workplace with flexible PTO, equity, growth and parental benefits, home office support, and a strong commitment to equal opportunity, privacy, and inclusive hiring, encouraging applicants from diverse backgrounds even if they don’t meet every qualification.
|
||||||
|
|
Customer Success Architect, EMEA
GitLab
|
Germany | Not specified | Unknown | Customer Success Architecture |
|
Is remote?:Yes
GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The company embraces AI as a core productivity multiplier and fosters a high-performance, inclusive culture where teams work across Product, Engineering, Sales, and Services to accelerate innovation. The Customer Success Architect (CSA) is a strategic, post-sales role that aligns the GitLab platform with customers' business objectives, builds consultative relationships, and acts as a liaison among the customer, Product Management, Engineering, Sales, and Services. Responsibilities include turning pre-sales plans into actionable objectives, guiding adoption and customer journeys, owning a book of customers, onboarding, developing Customer Success Plans and KPIs, managing escalations, and providing insights on new features and training opportunities. Qualifications emphasize knowledge of Git and branching strategies, understanding of the software development lifecycle and DevSecOps practices, prior customer success or related experience, strong communication and project management skills, willingness to travel, and a commitment to GitLab's values, with remote, global eligibility and equal opportunity policies described.
|
||||||
|
|
CPQ Developer
GitLab
|
United States | Not specified | Unknown | Enterprise Applications |
|
Is remote?:Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, embracing AI as a productivity multiplier in a remote, values-driven culture. The Zuora CPQ Developer role sits in the Enterprise Applications Engineering team, owning the design, implementation, and optimization of Zuora CPQ across the Quote-to-Cash lifecycle and integrating with Salesforce and other core finance tools. Key responsibilities include configuring complex Zuora catalogs and pricing, building scalable integrations with Zuora CPQ, Billing, and Salesforce, enabling end-to-end Quote-to-Cash flows, supporting data migration and reporting, troubleshooting production issues, and maintaining technical documentation. Requirements include 4+ years of hands-on Zuora CPQ experience, deep Zuora CPQ/Billing expertise, Salesforce development skills (Apex, LWC, etc.), proficiency with REST APIs, strong analytical and collaborative abilities, and alignment with GitLab’s values in a remote-first environment. The role offers a US salary range of $81,200–$174,000 plus benefits ( PTO, equity, parental leave, etc.), is globally remote with location-based eligibility, and emphasizes equal opportunity and inclusive hiring, noting that not all qualifications are required.
|
||||||
|
|
Commercial Account Executive - Mid-Market, West
GitLab
|
United States | Not specified | Unknown | AMER - Commercial |
|
Is remote?:Yes
GitLab is an open-core software company offering the AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute and co-create software while embedding AI as a productivity multiplier in how the team works. The Commercial Account Executive - Mid-Market will be the primary contact for mid-market customers (250–1,999 employees), guiding them to modernize planning, building, securing, and shipping software with GitLab’s platform and owning a broad book of business from prospecting to close and expansion. You will build a healthy pipeline using structured methodologies like MEDDPICC and Command of the Message, document buying criteria and next steps, collaborate with sales development, solutions, renewals, partners, and marketing, and push for adoption to reduce churn and meet revenue goals. Requirements include experience selling SaaS through value-based conversations to technical and business stakeholders, the ability to manage a mid-market territory, strong relationship-building and negotiation skills, outbound prospecting, cross-functional collaboration, clear communication, and a willingness to travel, with an interest in GitLab/open source. The role offers a US base salary range of $66,300–$117,000 plus incentive pay up to 100% of base, plus benefits and remote-friendly policies, with GitLab as an equal opportunity employer and a commitment to inclusive hiring.
|
||||||
|
|
Commercial Account Executive - Mid Market, UK
GitLab
|
United Kingdom | Not specified | Unknown | EMEA - Commercial |
|
Is remote?:Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, uniting teams to democratize software development and leveraging AI as a core productivity multiplier within a high-performance, inclusive culture. The Mid-market Account Executive will be the primary liaison between GitLab and mid-market customers (up to 4,000 team members), owning a broad book of business and guiding the full sales cycle, with the first year focused on building trusted relationships and acting as the voice of the customer. Responsibilities include managing discovery through close for mid-market prospects, articulating GitLab’s DevSecOps value, maintaining an evidence-based pipeline, conducting win/loss and root-cause analyses, improving the sales handbook, and coordinating pre- and post-sales with technical teams and customer success. Desired candidates have proven mid-market software sales success, the ability to define buying criteria and processes, strong communication and negotiation skills, data-driven pipeline management, and familiarity with Git or software development tools, with a willingness to travel and alignment with GitLab’s values. The Mid-market Sales team works asynchronously across regions to drive platform adoption and toolchain consolidation, and GitLab offers benefits such as flexible PTO, equity, growth funds, parental leave, home office support, and a comprehensive, non-discriminatory equal-opportunity policy with accommodation options.
|
||||||
|
|
Commercial Account Executive - Mid Market - SEA
GitLab
|
Singapore | Not specified | Unknown | APAC - Commercial |
|
Is remote?:Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress, leveraging products like Duo Enterprise and Duo Agent Platform to deliver AI benefits across the SDLC, and a culture that treats AI as a core productivity multiplier. The Commercial Account Executive role drives GitLab’s growth by helping mid-market organizations adopt, implement, and expand the platform, while also mentoring peers and elevating team performance. Responsibilities include owning a mid-market territory, driving the full sales cycle from outbound prospecting through discovery, negotiation, and close, generating and managing pipeline, forecasting quarterly results, and collaborating with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive adoption and expansion. Requirements include the ability to sell complex B2B software to mid-market customers, strong CRM and forecasting discipline (Salesforce/Clari), experience closing large, multi-threaded deals, being a self-starter for territory planning and KPI execution, and excellent communication and coaching skills. The team is a distributed, all-remote Commercial Sales group; GitLab offers benefits such as flexible PTO, equity, and growth support, supports global hiring with location-based guidelines, and maintains a strict equal opportunity policy, encouraging applicants even if they don’t meet every qualification.
|
||||||
|
|
Commercial Account Executive - Mid Market, Nordics
GitLab
|
Sweden | Not specified | Unknown | EMEA - Commercial |
|
Is remote?:Yes
GitLab is an open-core software company offering the AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software that powers the world. The Mid-market Account Executive role involves owning a broad book of business with prospects up to 4,000 employees, guiding them through the full sales cycle and aligning GitLab’s value proposition to their business outcomes. You’ll document buying criteria, maintain an evidence-based pipeline, conduct win/loss analyses, and share insights to improve sales processes, while building trusted relationships in your first year. The Mid-market Sales team is a distributed group that collaborates asynchronously across regions to drive platform adoption and learnings, focusing on toolchain consolidation and customer feedback. GitLab offers flexible benefits, equity, growth opportunities, and an inclusive, remote-friendly hiring policy with equal opportunity commitments and accommodations as needed, subject to country-specific eligibility.
|
||||||
|
|
Commercial Account Executive - Mid Market, DACH
GitLab
|
Germany | Not specified | Unknown | EMEA - Commercial |
|
Is remote?:Yes
GitLab is an open-core software company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company emphasizes uniting teams, breaking down barriers in software development, and embedding AI as a core productivity multiplier across daily workflows and all stages of the SDLC. The Mid-market Account Executive role is the primary link to mid-market customers (up to 4,000 employees), owning the full sales cycle, building trusted relationships, maintaining an evidence-based pipeline, and contributing customer feedback to GitLab’s public issue tracker as well as improving the sales handbook. Candidates should have proven mid-market software sales success, the ability to guide customers through buying criteria and processes, strong win/loss analyses and negotiation skills, German fluency, travel willingness, and alignment with GitLab’s values. The Mid-market Sales team is distributed and remote, collaborating with marketing, BD, and technical teams to drive platform adoption, while GitLab offers benefits including flexible PTO, equity, parental leave, and an inclusive equal-opportunity policy with privacy protections.
|
||||||
|
|
Commercial Account Executive, Financial Services
GitLab
|
United States | Not specified | Unknown | AMER - Commercial |
|
Is remote?:Yes
GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-enabled collaboration. The Commercial Account Executive role targets the US Financial Services mid-market (250–3,999 employees), managing a broad book of business with support from business development and sales leadership. Responsibilities include meeting/quota targets, building a strong pipeline, prospecting and closing new business, ensuring product adoption, collaborating with partners, forecasting, attending events, and contributing to sales documentation and product feedback. Qualifications emphasize a genuine focus on customer value, progressive SaaS sales experience selling to development teams, interest in GitLab/open source, strong communication and negotiation skills, and travel ability, with preferred experience in Git and Application Lifecycle Management and alignment with company values. Compensation features a US base salary range of $79,900–$141,000 plus incentive pay up to 100%, plus benefits such as flexible PTO, equity/ESP, parental leave, and home office support, with roles being remote globally and location-based eligibility; GitLab is an equal opportunity employer with privacy and accommodation policies.
|
||||||
|
|
Commercial Account Executive - Czech
GitLab
|
Unknown | Not specified | Unknown | EMEA - Commercial |
|
Is remote?:Yes
GitLab is an open-core company offering the most comprehensive AI-powered DevSecOps platform, used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration. The Account Executive role for the Czech Republic will sell to organizations up to 4,000 employees, own a broad book of business, and guide prospects through the full sales cycle, reporting to an Area Sales Manager and working with BDR, marketing, and technical teams. In the first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes, and acting as the voice of the customer by contributing ideas to the public issue tracker and improving the sales handbook, while providing account leadership across pre- and post-sales. You should have proven software sales success, be able to define buying criteria and processes, conduct win/loss analyses, negotiate effectively, and be fluent in Czech and English; alignment with GitLab values and willingness to travel are expected, and candidates from diverse backgrounds are encouraged even if not meeting every requirement. The team is distributed and collaborative, operating with an efficient, transparent sales process, and GitLab offers benefits such as flexible PTO, equity plans, parental leave, home office support, and a strong commitment to equal opportunity and inclusive recruitment.
|
||||||
|
|
Business Development Representative - EMEA, Dutch Speaking
GitLab
|
Unknown | Not specified | Unknown | Sales Development |
|
Is remote?:Yes
GitLab is an open-core software company offering the AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world.
The role is 100% remote and based in the United Kingdom, Netherlands, Germany, or Ireland, as a Business Development Representative (BDR) to lead initial outreach to Enterprise and Mid-Market accounts in collaboration with Field and Digital Marketing, Sales, and Customer Success teams.
You’ll generate qualified meetings and pipeline through outbound prospecting, conduct high-level discovery, prioritize target accounts, execute a multi-touch outreach cadence, and track all activity in Salesforce while collaborating across teams and attending regional marketing events.
Requirements include fluency in Dutch, strong communication skills (phone, listening, writing), ability to meet KPIs, initiative, persistence, alignment with GitLab values, knowledge of business processes, English proficiency, and experience with Salesforce/LinkedIn Navigator; prior tech industry or sales development experience is a plus.
GitLab supports a high-performance, inclusive culture with benefits like flexible PTO, equity, remote work support, and accommodations on request; they emphasize equal opportunity employment and provide privacy policies and location-based eligibility guidelines.
|
||||||
|
|
Business Development Representative - AMER
GitLab
|
United States | Not specified | Unknown | Sales Development |
|
Is remote?:Yes
GitLab is an open-core software company offering the AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company emphasizes AI as a core productivity multiplier across products and teams, fostering a high-performance culture where every voice is valued and knowledge is shared. The role is 100% remote, based in the United States, as a Business Development Representative focusing on a Northeast US territory to generate qualified meetings and pipeline for the Sales organization. Responsibilities include outbound prospecting, discovery conversations to qualify opportunities as Sales Accepted Opportunities, coordinating with Field and Digital Marketing, managing activity in Salesforce, attending events, and mentoring new BDRs, with a clear path to an Account Executive role. The position offers a US base salary range of $71,400–$105,000 plus incentives up to 100% of base, plus benefits, with GitLab as an equal opportunity employer committed to inclusivity and remote hiring guidelines.
|
||||||
|
|
Backend Engineer, Database Excellence (Ruby)
GitLab
|
Canada | Not specified | Unknown | Data Engineering |
|
Is remote?:Yes
GitLab is an open-core AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable broad contributions to software and accelerate progress through AI-enabled productivity in a values-driven, remote, inclusive culture. The role is an Intermediate Backend Engineer in the Database Excellence group, focusing on developing frameworks and tooling to keep GitLab’s datastores scalable, healthy, and safe across GitLab.com and self-managed deployments, using PostgreSQL and Ruby on Rails. Responsibilities include building backend features, reviewing database changes for data integrity, designing tooling like SQL traffic replay and background operations, and driving improvements in database performance and data health. Requirements include substantial PostgreSQL production experience in large environments, proficiency with Ruby on Rails or similar, strong system-level design and performance trade-off reasoning, excellent async communication, and alignment with GitLab’s values plus a willingness to learn new tools. The team is remote and collaborative within Data Engineering; the US base salary range is $98,000–$210,000 with benefits, and GitLab emphasizes equal opportunity, non-discrimination, and accommodations while hiring with location-based eligibility.
|
||||||
|
|
Associate Support Engineer (AMER - PST / MST)
GitLab
|
United States | Not specified | Unknown | Customer Support |
|
Is remote?:Yes
GitLab is an open-core company offering the AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute and co-create software that powers the world. The Support Engineering role is embedded in the engineering department, blending support work with product and code contributions, and you may troubleshoot edge cases, help reproduce bug reports, and even contribute code and documentation. Projects include tools for auto-checking Omnibus installs, capturing a server state for troubleshooting, turning logs into interactive tables, and ChatOps integrations to identify GitLab.com user accounts; you’ll support self-managed and GitLab.com customers via Zendesk, tickets, email, and video, and participate in on-call rotations. Bring experience owning customer-facing technical cases end-to-end, Linux proficiency, scripting knowledge (Ruby/Bash/Python), strong troubleshooting skills, and the ability to explain complex topics clearly and empathetically. The team is globally distributed and remote-friendly, with a commitment to equal opportunity and inclusion; the US base salary range for this role is $58,200–$124,800 (bonuses, equity, and benefits not included), and GitLab offers comprehensive benefits and growth opportunities.
|
||||||
|
|
Assigned Support Engineer (AMER)
GitLab
|
Canada | Not specified | Unknown | ASE |
|
Is remote?:Yes
GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world, accelerating human progress through AI-enhanced productivity.
The Assigned Support Engineer role is to be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, combining deep Linux, GitLab/CI/CD expertise, and a proactive support mindset to understand environments, anticipate issues, and solve complex technical and business challenges.
In a typical week you’ll prioritize strategic blockers with customer stakeholders, collaborate with Product, Development, Infrastructure, Customer Success, and Sales to drive defect fixes and influence the roadmap, dive into code, logs, and tools like strace to troubleshoot, and create reusable support content while partnering with Support Engineering and participating in hiring processes.
You’ll bring advanced Linux systems administration, strong GitLab/CI/CD knowledge, scripting in Ruby or Bash, the ability to write clear knowledge articles/runbooks, and effective communication, with familiarity in DevOps practices and technologies such as Kubernetes and serverless platforms.
The team is fully distributed globally; the US base salary range is $87,400–$156,000 with incentive pay up to 100% for sales roles, plus benefits including flexible PTO, equity, parental leave, home office support, and a commitment to equal opportunity, diversity, and accommodations.
|
||||||
|
|
Accounts Receivable Associate
GitLab
|
Ireland | Not specified | Unknown | Accounting Operations |
|
Is remote?:Yes
GitLab is an open-core software company with an AI-powered DevSecOps platform used by more than 100,000 organizations, and its mission is to enable everyone to contribute to and co-create the software that powers the world.
The Accounts Receivable Associate role sits in GitLab's Finance organization and focuses on accurately recording revenue, cash application, purchase order and portal billing reconciliations, and partner disbursement reporting, while helping resolve billing questions via Zendesk.
You’ll use Zuora Billing, Salesforce, Google Workspace, GitLab, and third-party portals to post cash receipts, prepare reports, manage reconciliations, support W9/remittance requests, and assist with low-to-moderate collections in a fast-paced, remote environment.
Ideal candidates have AR experience (cash postings, reconciliations, collections), a background in SaaS or recurring-revenue businesses, and proficiency with Zuora and Salesforce, plus strong communication and the ability to work independently across time zones.
GitLab is an equal opportunity employer with global remote hiring, offers benefits and growth opportunities, and maintains an inclusive, transparent culture including a privacy policy and accommodations for disabilities.
|
||||||
|
|
Solution Consultant - HVSM
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options (office, remote, or hybrid) and hires people in any country where they have a legal entity. The Atlassian Advisory Services Delivery team is globally distributed and helps large strategic and enterprise customers solve complex challenges to maximize the benefits of their Atlassian investments. They are hiring a Senior Solution Consultant with a High Velocity Service Management focus as an individual contributor (not a managerial role) to deliver strategic technical guidance at scale. Key responsibilities include collaborating to align on outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, maintaining deep industry expertise, creating prescriptive guidance, and partnering across teams while traveling up to 30% domestically and internationally. The goal is to unleash customers’ teams’ potential, showcase success, and grow the reach of Atlassian technologies for new use cases and markets.
|
||||||
|
|
Solution Consultant - HVSM
Atlassian
|
Austin
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, giving employees control over work-life priorities. The Advisory Services team is globally distributed and focuses on helping the company’s largest strategic and enterprise customers solve complex challenges to maximize value from Atlassian investments. The company is hiring a Senior Solution Consultant with a High Velocity Service Management focus as an individual contributor (not a manager) who delivers strategic technical guidance at scale and helps showcase successes to expand the reach of Atlassian Solutions. Responsibilities include collaborating to achieve strategic outcomes, partnering with customers to solve business challenges using Atlassian products, identifying expansion opportunities, building deep industry expertise, creating prescriptive content, and advocating for customer needs across non-customer-facing teams. Travel up to 30% domestically or internationally for internal and customer-facing events, with the aim of impacting millions of users and increasing adoption of Atlassian technologies.
|
||||||
|
|
Principal Solutions Engineer
Atlassian
|
New York
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible work options and hires in any country where it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for enterprise sales to be a product expert, solve customers’ toughest business problems with Atlassian solutions, and help close multi-million-dollar deals. The role involves partnering with sales teams, executives, and partners in global accounts, conducting customer discovery, identifying cross-product opportunities, and delivering value-based demonstrations that show how the products transform outcomes. You will lead the customers’ technical needs in the sales process, forge strong partnerships with account executives, coordinate cross-functional teams, and document product feedback and competitive intelligence for internal use. The team emphasizes a “play as a team” culture with high earnings potential, a portfolio of major customers, and a commitment to continuous learning about Atlassian products, cloud, and AI progress.
|
||||||
|
|
Principal Solutions Engineer
Atlassian
|
Seattle
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work options—office, home, or hybrid—and can hire people in any country where it has a legal entity, while seeking a Pre-Sales Solutions Engineer for enterprise sales to be a product expert and help close deals.
With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian emphasizes value selling and enterprise solutions that transform business outcomes, anchored in a culture of teamwork where employees work with Atlassian, not for Atlassian.
In this role you will partner with sales teams, partners and large account teams on multi-million-dollar transformation deals in global accounts, engage with C-level executives, conduct customer discovery, and map their needs to Atlassian products and solutions.
You will lead value-based demonstrations, understand and guide the customer's technical requirements, identify cross-product opportunities, and build strong partnerships with aligned account executives and cross-functional teams to support the customer.
You will document product feedback and competitive intelligence, advocate for internal product development, and continuously learn and refine your pre-sales, product, solution, and sales process knowledge.
|
||||||
|
|
Principal Solutions Engineer
Atlassian
|
Austin
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian supports flexible work locations and hires globally where they have a legal entity, helping employees balance personal goals and priorities.
- They’re seeking a Pre-Sales Solutions Engineer for enterprise who will be a product expert in the sales cycle and help solve customers’ toughest problems to close enterprise deals.
- The role includes partnering with sales, partners, and large accounts, engaging C-level executives, conducting discovery, identifying cross-product opportunities, and mapping business needs to Atlassian solutions.
- The candidate will lead value-based demonstrations, understand customers’ technical needs to gain buy-in, and build strong partnerships with aligned account executives to streamline the selling cycle.
- They emphasize continuous learning, documenting product feedback and competitive intelligence, and sharing insights with product management to evolve Atlassian’s offerings.
|
||||||
|
|
Principal Solutions Engineer
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires globally wherever they have a legal entity. They are seeking a Pre-Sales Solutions Engineer for enterprise to be a product expert in the sales cycle, solve customers’ hardest business problems, and help close enterprise deals. The team serves over 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) with a value-selling approach and a culture of teamwork—employees work with Atlassian, not for Atlassian. In the role, you’ll partner with sales teams and executives on multi-million-dollar transformation deals, conduct customer discovery, map business problems to Atlassian solutions, identify cross-product opportunities, and lead value-based demonstrations. You’ll also coordinate with strategic account executives, drive cross-functional collaboration, document product feedback and competitive intelligence, advocate for product improvements, and continuously deepen your pre-sales and product knowledge.
|
||||||
|
|
Principal Solutions Engineer
Atlassian
|
San Francisco
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian allows flexible work locations (office, home, or a mix) and hires people in any country where it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for the enterprise segment who will be a product expert in the sales cycle, solve customers’ hardest business problems with Atlassian solutions, and help close enterprise deals. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian emphasizes value selling and teamwork—employees work with Atlassian, not for it—and offers high earnings potential amid cloud and AI growth. In this role you will partner with sales, partners, and large account teams on multi-million dollar transformation deals, engage C-level executives, conduct customer discovery, identify cross-product opportunities, and lead value-based demonstrations. You will also guide customers’ technical needs, forge strong partnerships with account executives, coordinate cross-functional teams, document product feedback and competitive intelligence, and continuously learn to refine pre-sales knowledge and processes.
|
||||||
|
|
Solutions Architect | DX
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a skilled Solutions Architect to drive adoption and long-term growth of the DX product (getdx.com) and to serve as the technical authority for enterprise customers after the sale. The role involves leading technical implementation with Customer Success Managers, overseeing onboarding, complex integrations, and system architecture to ensure a seamless transition from evaluation to production. It also covers architecture and strategy work, including deep-dive sessions to map the DX platform to customers’ engineering goals, workflows, and structures, along with custom solution engineering to design integrations that connect DX APIs to complex environments. Additional duties include consultative implementation, acting as a trusted advisor on best practices for DX analytics and deployment, and maintaining a feedback loop with Product and Engineering to inform the product roadmap.
|
||||||
|
|
Principal Solutions Architect | DX
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work arrangements and hires in every country where it has a legal entity. The DX Solutions Engineering Team is seeking a Solutions Architect to be the technical authority for enterprise customers after the sale and to drive adoption and long-term growth of the DX product. The role involves leading technical implementation with Customer Success Managers, including onboarding, complex integrations, and system architecture to ensure a seamless transition from evaluation to production. It also entails architecture and strategy work through deep-dive sessions to map the DX platform into clients’ workflows and the design of custom solutions that connect the DX APIs with complex environments. Additional duties include consultative implementation, acting as a trusted advisor on DX analytics, deployment methodologies, and cultural transformation, and capturing feedback to inform the product roadmap.
|
||||||
|
|
Customer Success Manager, Mid-Market - DX
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian supports flexible work locations and is currently recruiting this role in the UK; DX is a Salt Lake City-based, fast-growing SaaS company that recently joined Atlassian to accelerate growth and impact.
- The role is a Customer Success Manager who will partner with up to 30 DX midmarket customers to drive engineering transformation using the DX platform, managing implementation, rollout, and renewal while ensuring product utilization and high-value use cases.
- Key responsibilities include becoming a product expert, owning the full customer lifecycle, coordinating ProServ, Sales, Support, and Solutions Engineering to deliver success, creating a customer success plan, and hitting renewal and expansion targets with accurate forecasting and renewal risk mitigation; also identifying expansion opportunities and arranging Executive and CxO discussions per account strategy.
- The role requires collaborating across the business, tracking key account metrics, and establishing DX as a strategic driver in customers’ workflows, with a focus on proactive, strategic work rather than firefighting.
- DX values mastery and consistent high performance, seeking candidates with 3–5 years of customer success experience, meticulousness, strong communication and relationship-building skills, ownership under pressure, and bonus points for startup experience or experience with technical audiences such as Platform Engineering or CTO-level stakeholders.
|
||||||
|
|
Customer Success Manager, Mid-Market - DX
Atlassian
|
United Kingdom | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work locations and can hire globally where it has a legal entity, but this role is currently being recruited only in the UK. DX, now part of Atlassian, is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders build high-performing teams and collects data on developer productivity and experience for customers like Pinterest and GitHub. The role is a Customer Success Manager responsible for up to 30 midmarket DX customers, guiding them from implementation through renewal and ensuring ongoing value and use of the platform. Responsibilities include owning the full customer lifecycle, coordinating internal teams, creating a success plan, forecasting renewals, overcoming renewal challenges, and uncovering expansion opportunities through executive-level discussions. DX values mastery and top performance, seeking candidates with 3-5 years of CSM experience who are detail-driven, proactive, and skilled in communication and relationship-building, with startup experience or prior work with technical audiences as bonus points.
|
||||||
|
|
Customer Success Manager, DX
Atlassian
|
Melbourne
Australia |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work locations and hires people in any country where it has a legal entity.
DX is a Salt Lake City–based, fast-growing SaaS company focused on engineering productivity data, and it was recently acquired by Atlassian to accelerate growth and impact.
The role is a Customer Success Manager at DX/Atlassian, responsible for up to 30 midmarket customers to drive engineering transformation, guide implementations, and manage renewals with a focus on product utilization and strategic use cases.
Key duties include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, expanding accounts, and engaging with executives to align DX with customer goals.
DX values mastery and high performance; ideal candidates have 3–5 years of CSM experience, strong detail orientation and communication skills, and are based in Australia, with bonus points for startup or technical-audience experience.
|
||||||
|
|
Customer Success Manager, DX
Atlassian
|
Brisbane
Australia |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian lets employees choose where to work—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity.
- DX, headquartered in Salt Lake City, is a fast-growing SaaS company that analyzes developer productivity through millions of data points daily and was recently acquired by Atlassian to accelerate growth and impact.
- The role is a Customer Success Manager for up to 30 midmarket DX customers, responsible for driving engineering transformation, managing implementation and rollout, and guiding renewals.
- Responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, and identifying expansion opportunities plus executive discussions.
- DX values mastery and high performance, seeking candidates with 3-5 years of CS experience who are detail-oriented, able to learn technical topics quickly, own outcomes, and communicate effectively; based in Australia, with bonus for startup experience and experience with a technical audience.
|
||||||
|
|
Customer Success Manager, DX
Atlassian
|
Sydney
Australia |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian allows employees to work from an office, at home, or in a hybrid setup, and hires in any country where it has a legal entity.
- DX, headquartered in Salt Lake City, is a fast-growing SaaS company focused on engineering leadership productivity and data-driven insights, and it was recently acquired by Atlassian to accelerate growth and R&D.
- The role is a Customer Success Manager for up to 30 midmarket DX customers, aimed at driving engineering transformation, overseeing implementation, utilization, use-case development, and eventual renewal.
- Responsibilities include becoming a product expert, owning the full customer lifecycle, coordinating internal teams, creating success plans, forecasting renewals, pursuing expansion, and partnering across the business to ensure customer success.
- DX emphasizes mastery and high performance, seeking 3-5 years of CSM experience, strong detail-orientation, ownership, and communication skills, with Australia as the base location and bonus points for startup or technical-audience experience.
|
||||||
|
|
Customer Success Manager, DX
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options and can hire globally where it has a legal entity; DX, based in Salt Lake City, is a fast-growing SaaS company focused on engineering productivity and has recently been acquired by Atlassian to accelerate growth and impact.
The role is a Customer Success Manager at DX, partnering with up to 30 midmarket customers to drive engineering transformation using the DX platform, handling implementation, adoption, and renewal.
Key duties include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), building success plans, achieving renewal and expansion targets, and identifying use cases and executive discussions.
The culture emphasizes mastery and high performance, with CSMs expected to be proactive, strategic, and influential in decision-making, collaborating across the business to ensure customer success and measurable outcomes.
Ideal candidates have 3-5 years of customer success experience, are detail-oriented, able to learn technical topics quickly, communicate well, and manage expectations; Australia-based applicants are preferred, with bonus points for startup experience and experience with technical audiences.
|
||||||
|
|
Account Executive, Mid-Market Southern Europe
Atlassian
|
Gdansk
Poland |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work options (office, home, or hybrid) and hires globally where there is a legal entity, aiming to unleash the potential of every team with its agile, DevOps, IT service management, and work management software, including Jira Software, Confluence, and Jira Service Management, used by Fortune 500 companies and many others worldwide.
The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifying cloud-first opportunities, pursuing cross-sell and user expansion, nurturing relationships, and meeting revenue targets while acting as a strong advocate for customers by feeding feedback to product and engineering teams.
Collaboration is essential, with close work alongside Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives to guide deployments and utilization of Atlassian at scale and uphold the Atlassian values.
The role reports to the Mid-Market Sales Manager, Southern Europe, and involves developing and implementing named account and territory plans to maximize expansion, executing sales strategies to drive mid-market revenue growth, and prospecting and qualifying leads.
Additional duties include building relationships, conducting product demonstrations, coordinating with internal teams to streamline sales processes, providing regular forecasts and updates, staying informed on industry trends and competitor activity, and occasional travel to meet clients and attend industry events.
|
||||||
|
|
Account Executive, Mid-Market Southern Europe
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work locations—office, home, or a mix—and hires people globally in countries where they have a legal entity, giving employees more control over family and personal goals. Atlassian unleashes the potential of every team with agile and DevOps, IT service management, and work management software, including Jira Software, Confluence, and Jira Service Management, used by Fortune 500 companies and many others. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, pursuing cloud-first opportunities, cross-sell and user expansion, nurturing relationships, and achieving revenue targets, while advocating for customers to feed feedback to product and engineering. All responsibilities are performed in close collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, aligned with a TEAM approach to deployment at scale and guided by Atlassian values. You’ll develop named account and territory plans, execute sales strategies to grow mid-market revenue, prospect and qualify leads, build relationships, conduct product demonstrations, collaborate with internal teams to streamline sales processes, provide forecasts, stay aware of market trends, and travel occasionally for meetings and events.
|
||||||
|
|
Account Executive, Mid-Market Southern Europe
Atlassian
|
Amsterdam
Netherlands |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work locations—office, home, or a mix—and hires globally in countries where they have a legal entity, empowering their people to support family, personal goals, and other priorities.
Atlassian's suite includes Jira Software, Confluence, and Jira Service Management, used by Fortune 500 companies and many others worldwide to organize, discuss, and complete work.
The Mid-Market sales team focuses on managing mid-sized and Enterprise customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, and meeting revenue targets, while advocating for customers to inform product and engineering.
The role reports to the Mid-Market Sales Manager, Southern Europe, and involves developing named account and territory plans, executing sales strategies, prospecting, presenting demos, collaborating with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, and providing forecasts.
It requires staying current on industry trends, occasional travel to meet clients and attend events, and alignment with Atlassian values and a team approach to deploying Atlassian at scale.
|
||||||
|
|
Account Executive, Enterprise Nordics or Benelux
Atlassian
|
Netherlands | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian supports flexible, distributed‑first work, allowing office, home, or hybrid arrangements with virtual interviews and onboarding, and hires in any country where it has a legal entity; the remote, field sales role described is based in the Netherlands or the UK.
Atlassian serves over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca‑Cola, and aims to unleash every team's potential through software while fostering a culture of “play as a team” where employees work with Atlassian, not for Atlassian.
The Account Executive, Enterprise role involves building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams to ensure customer satisfaction for Fortune 500 companies.
In this role you will develop and implement named account or territory plans, execute strategic sales plans to hit goals, identify leads, build relationships with decision makers, understand customer needs, deliver presentations, negotiate pricing, and provide accurate forecasting and account planning.
You will also travel to meet clients and industry events, be the main point of contact or escalation for designated accounts, run strategy plays to identify opportunities and build long-term relationships, and work with complex sales cycles and the Channel sales organization to drive growth.
|
||||||
|
|
Account Executive, Enterprise Nordics or Benelux
Atlassian
|
United Kingdom | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian supports flexible, distributed work with options for office, home, or hybrid arrangements, and hires in any country where they have a legal entity; interviews and onboarding are conducted virtually. This is a remote, field sales role based in the Netherlands or UK, designed to help teams collaborate effectively. Atlassian serves over 300,000 customers worldwide (including NASA, IBM, Samsung, and more) and aims to unleash every team’s potential through software, grounded in a culture of “play as a team” where employees work with Atlassian, not for it. As Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams to ensure customer satisfaction, targeting Fortune 500 clients with a hunter mindset. You’ll develop named account or territory plans, execute strategic sales plans, qualify leads, manage executive relationships, propose solutions, forecast accurately, stay updated on industry trends, travel as needed, and serve as the main contact and strategy lead through complex sales cycles in collaboration with Channel partners.
|
||||||
|
|
Account Executive, Enterprise Nordics or Benelux
Atlassian
|
Amsterdam
Netherlands |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach; the role is a remote field sales position based in the Netherlands or the UK.
The company serves over 300,000 customers worldwide and aims to unleash every team's potential through software, championing a “play as a team” culture where employees work with Atlassian, not for Atlassian.
As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams to deliver solutions for Fortune 500 companies and ensure customer success.
You will develop named account or territory plans, execute strategic sales plans, identify and qualify leads, understand customer needs, deliver presentations, negotiate and close deals, and maintain accurate forecasting and account planning.
The role also involves cultivating C-level relationships, traveling to meet clients and attend events, building territory strategies, serving as the main contact or escalation point for designated accounts, and working with channel sales to navigate complex sales cycles.
|
||||||
|
|
Account Executive, Enterprise MEA (Turkey & Israel)
Atlassian
|
Netherlands | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options—from office to home or hybrid—and hires in any country with a legal entity; this remote field sales role is ideally based in the Netherlands or the UK to help teams collaborate.
Atlassian serves over 300,000 customers worldwide, including Mercedes-Benz, Reddit, NASA, Nestle, and Splunk, and aims to unleash the potential of every team through powerful software while sustaining ongoing revenue growth, all grounded in the value of “play as a team.”
As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders and negotiate complex contracts, working with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction.
Responsibilities include developing and implementing named account or territory plans to maximize expansion, executing strategic sales plans to hit targets, qualifying leads, presenting solutions, negotiating pricing, and closing deals, plus forecasting and maintaining account plans.
The role requires travel to meet clients and attend events, staying aware of industry trends and competitors, and serving as the main Atlassian contact for designated accounts while running strategy plays and collaborating with the Channel sales organization on complex sales cycles.
|
||||||
|
|
Account Executive, Enterprise MEA (Turkey & Israel)
Atlassian
|
United Kingdom | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity; this remote, field sales role is based in the Netherlands or the UK. They serve over 300,000 customers globally and aim to unleash team potential through software, guided by a team-first culture where employees work with, not for, Atlassian. As Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and coordinate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer success. You’ll develop named account or territory plans, execute strategic sales plans to hit goals, qualify leads, understand client needs, propose solutions, negotiate pricing, and provide accurate forecasts. You’ll cultivate C-level relationships, travel to meet clients and industry events, run strategy plays to build long-term relationships, and manage complex sales cycles in collaboration with the Channel sales organization for designated accounts.
|
||||||
|
|
Account Executive, Enterprise MEA (Turkey & Israel)
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible work options—office, home, or hybrid—and is hiring a remote field sales professional based in the Netherlands or the UK.
The company works with over 300,000 customers worldwide and aims to unleash every team's potential through software, embracing a “play as a team” culture where employees work with Atlassian, not for it.
In the Account Executive, Enterprise role, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams to ensure customer satisfaction, targeting Fortune 500 companies.
You’ll develop named account or territory plans, execute strategic sales plans, qualify leads, engage decision makers, deliver presentations, close deals, manage executive relationships, propose solutions, forecast and plan, stay updated on industry trends, and travel to meet clients and industry events.
You’ll also work with the channel sales organization on complex cycles, build sales strategies for designated territories and named accounts, and serve as the main Atlassian contact or escalation point for those accounts.
|
||||||
|
|
Senior Risk & Compliance Engineer
Atlassian
|
Unknown | Not specified | Unknown | Other |
|
Is remote?:Yes
Atlassian offers flexible, distributed work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding. The role reports to the Head of Risk & Compliance for the India team and is part of Governance, Risk and Compliance within the Product Compliance team in Trust, focusing on cloud compliance and enterprise risk management. You will design and implement controls, lead mitigation efforts, report findings, help shape the compliance strategy with senior management, and drive continuous process improvements across product, business, and technology teams. Additional duties include managing compliance programs, conducting gap assessments for new frameworks, risk assessments, audit planning, readiness activities, and maintaining comprehensive documentation of controls and evidence. Qualifications include 8+ years in IT audit/compliance, experience with SOC 2, ISO 27001/27018, HIPAA, PCI, C5, GDPR, NIST 800-53, cloud software development experience, ability to translate requirements to engineering/product teams, Jira/Confluence familiarity, and desirable certifications such as CISM, CISA, CISSP, or ISO 27001 Lead Auditor.
|
||||||
|
|
Senior Risk & Compliance Engineer
Atlassian
|
Bengaluru
India |
Not specified | Unknown | Other |
|
Is remote?:No
Atlassian offers flexible, distributed-first work options worldwide, with virtual interviews and onboarding and hires in any country where it has a legal entity. The role reports to the Head of Risk & Compliance for the India team within Governance, Risk and Compliance, and sits in the Product Compliance team under Trust to govern cloud compliance (SOC 2, ISO 27001/27018, HIPAA, PCI, and C5). You will collaborate with technical leads to analyze processes, translate risks into mitigating recommendations, design and implement controls, and drive continuous process improvement across product, business, and technology teams. You will manage compliance programs, lead readiness and audit activities, facilitate customer audits, formalize improvements to GRC operations, and provide regular status updates to stakeholders. Qualifications include at least 8 years in IT audit or compliance, experience with SOC 2, ISO 27001/27018, HIPAA, PCI, C5 and GDPR, familiarity with NIST 800-53, cloud software development, risk management, Jira/Confluence, and desirable certifications such as CISM, CISA, CISSP, or ISO 27001 Lead Auditor.
|
||||||
|
|
Principal Enterprise Delivery Manager, Migrations
Atlassian
|
Bengaluru
India |
Not specified | Full-Time | Support |
|
Is remote?:No
Atlassian supports flexible work locations, hires globally where it has a legal entity, and conducts interviews and onboarding virtually as part of a distributed-first culture. The Senior Enterprise Delivery Manager will guide Atlassian’s largest and most complex customers through cloud migrations as the primary stakeholder, acting as a strategic advisor and technical consultant while coordinating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. The role requires both business acumen and technical fluency to develop customer cloud strategies, enable AI adoption, understand data movement and system integration, and identify and remediate migration challenges. Responsibilities include end-to-end migration strategy, risk management through readiness assessments and guardrail remediation, and governance of the migration lifecycle from discovery to go-live, including escalation and stakeholder management. It’s ideal for someone who thrives at the intersection of strategy, data, and execution, capable of leading cross-functional teams, driving accountability, and applying industry insights to innovate solutions for complex customer challenges.
|
||||||
|
|
Principal Enterprise Delivery Manager, Migrations
Atlassian
|
India | Not specified | Full-Time | Support |
|
Is remote?:Yes
Atlassian supports a distributed-first work model, allowing office, home, or hybrid work, with globally hireable staff and virtual interviews and onboarding.
The Senior Enterprise Delivery Manager leads Atlassian’s largest and most complex cloud migrations, serving as a strategic advisor and technical consultant to customer decision-makers while coordinating cross-functional teams.
The role blends business acumen with technical fluency to guide data movement, system integration, migration risk mitigation, and adoption of cloud features—including AI.
Responsibilities span end-to-end migration strategy, risk readiness assessments and remediation, technical architecture of APIs and automation, trusted advisor duties, governance from discovery to UAT and go-live, and proactive stakeholder and escalation management.
It’s ideal for those who enjoy strategy, data, and execution, with opportunities to propose innovative cloud solutions for industry challenges and stay ahead of trends.
|
||||||
|
|
Customer Success Manager, DX
Atlassian
|
Melbourne
Australia |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian allows flexible work arrangements and hires in any country where it has a legal entity.
- DX, a Salt Lake City–based fast-growing SaaS company focused on engineering leadership productivity and data-driven insights, was acquired by Atlassian after tripling its ARR.
- The CSM role at DX involves partnering with up to 30 midmarket customers to drive engineering transformation, guiding implementation, utilization, and renewals, and ensuring high-value use cases.
- Key responsibilities include owning the full customer lifecycle, coordinating internal teams, creating success plans, forecasting renewals, discovering expansion opportunities, and conducting executive discussions to align with customers’ goals.
- DX values mastery and high performance; ideal candidates have 3–5 years of CS experience, strong attention to detail, quick technical learning, ownership and relationship skills, and the ability to influence without direct authority, with bonus points for startup or technical-audience experience.
|
||||||
|
|
Customer Success Manager, DX
Atlassian
|
Brisbane
Australia |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian lets employees work in an office, from home, or a hybrid setup, and hires in any country where the company has a legal entity.
- DX is a Salt Lake City–based, fast-growing SaaS company that gathers data to improve developer productivity and was recently acquired by Atlassian to accelerate growth and impact.
- The role is a Customer Success Manager who will partner with up to 30 midmarket DX customers to drive engineering transformation, manage implementation and rollout, and guide renewals.
- Responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, and identifying expansion opportunities and executive discussions.
- DX values mastery and consistent performance; ideal candidates have 3–5 years of CSM experience, are detail-oriented and proactive, can learn technical topics quickly, and applicants must be based in Australia, with bonus points for startup experience or experience with technical audiences.
|
||||||
|
|
Customer Success Manager, DX
Atlassian
|
Sydney
Australia |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian allows flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity.
- DX, headquartered in Salt Lake City, Utah, is a fast-growing SaaS company that helps engineering leaders improve productivity and recently closed on its acquisition by Atlassian, which will expand resources, accelerate growth and R&D.
- The role described is a Customer Success Manager (CSM) at DX under Atlassian, partnering with up to 30 midmarket customers to drive engineering transformation and manage implementations, utilization, and renewals.
- Responsibilities include coordinating internal teams, building customer success plans, targeting net renewal and expansion, forecasting renewals, identifying expansion opportunities, and conducting executive discussions while tracking key metrics.
- The company values mastery and high performance; ideal candidates have 3-5 years of CSM experience, strong attention to detail, learning ability, ownership, and excellent communication, with bonus points for startup or technical-audience experience and being based in Australia.
|
||||||
|
|
Customer Success Manager, DX
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work locations and hires in any country where it has a legal entity. DX is a Salt Lake City–based, fast-growing SaaS company focused on data-driven insights into developer productivity, and it was acquired by Atlassian to accelerate growth and impact. The role is a Customer Success Manager at DX within Atlassian, partnering with up to 30 midmarket DX customers to drive engineering transformation through implementation, adoption, and renewals. Responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, preventing renewal challenges, and identifying expansion opportunities including executive-level discussions. DX values mastery and high performance; the ideal candidate has 3-5 years of CS experience, is detail-oriented, capable of learning technical topics quickly, manages under pressure, and must be based in Australia, with bonus points for startup experience or experience with a technical audience.
|
||||||
|
|
Business Development Representative - Polish Speaking
Zendesk
|
Lisbon
Portugal |
Not specified | Full time | Unknown |
|
Is remote?:No
The job is Zendesk’s Sales Development role for the EMEA region, a fast-growing part of the company that focuses on recruiting, training, and coaching high-potential talent to excel in sales. You will be a key member of the sales team, driving new business, managing a busy outbound pipeline, prospecting into cold accounts and expanding within existing Zendesk customers, generating high-value pipeline across startups to enterprise, and delivering an outstanding customer experience while aiming to overachieve on targets. Requirements include native Polish and fluency in English, at least six months of sales experience, interest in consultative SaaS sales, a customer-centric attitude and strong communication, a “can do” mindset, with a bachelor’s or master’s degree preferred, and a hybrid Lisbon-based schedule. Zendesk offers leadership support, a dedicated buddy, flexible work options with the necessary tools, and a hybrid on-site experience designed for collaboration and learning. The company is an equal opportunity employer committed to diversity and inclusion, may use AI in screening, provides accommodations for applicants with disabilities, and requires part-time on-site attendance at a local office.
|
||||||
|
|
Manager, AI Success Strategist, Customer Success
Zendesk
|
Austin
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Manager, AI Success Strategists to scale its AI-driven Resolution Platform by leading a 6–10 person team of strategists who deliver measurable AI outcomes for customers and serve as both product authority and people coach.
The mission is to manage end‑to‑end AI roadmaps, translate product capabilities into clear business strategies, ensure consistent execution across customers, and maintain recurring outcome‑driven cadences that drive customer satisfaction, automated resolution adoption, retention, and expansion while forecasting and mitigating risk.
Overarching objectives include owning and scaling the team to achieve improvements in automation adoption and retention, operationalizing repeatable playbooks and forecasts, and hiring, coaching, and developing ICs to raise delivery velocity and create career paths.
The role requires strategic and technical fluency in generative AI, strong product partnership, forecasting and risk management, executive presence, cross‑functional influence, and 7+ years in customer success/PS/TAM/Solutions with 2+ years of people management leading 6–10 direct reports, plus GTM experience and strong communication.
The compensation includes US annualized OTE of $160k–$240k (70/30 base/commission), with possible bonuses, and the position offers hybrid work with some in‑office time; Zendesk emphasizes equal opportunity, diversity, and accommodations, and AI screening may be used in the process.
|
||||||
|
|
QA Analyst
Tempo Software
|
Spain | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves more than 30,000 customers, including about a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, and more, and is the #1 time management add-on for Jira with roots dating back to 2007. The company is seeking a QA Analyst to perform functional, regression, and performance testing, create and maintain End-to-End test automation, collaborate with developers and product managers, and provide production defect investigations and resolution. Requirements include a Bachelor’s degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web app testing, knowledge of GET vs POST, basic XSS, and a track record of improving QA processes, with ISTQB certification, Jira administration, Agile experience, performance and security testing, and automation tools such as Cypress/Playwright and Jest as advantageous. Additional technical skills that are a plus include Java, Kotlin, Typescript, Python, Jira development, and experience with Linux, MacOS, and AWS. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement, diverse teams, and an inclusive equal-opportunity workplace, with applicants encouraged to submit resumes in English.
|
||||||
|
|
QA Analyst
Tempo Software
|
Portugal | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver from vision to value. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, driven by a heart-forward tech culture. The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers, executing tests, reporting defects, and building/maintaining end-to-end automation to support continuous testing and production defect resolution. Requirements include a bachelor’s degree or equivalent, at least 5 years of testing experience, strong English, solid QA methodologies, web app testing, understanding GET vs POST, basic XSS, with advantages such as ISTQB, Jira admin, Agile, performance and security testing, and automation tools like Cypress/Playwright and Jest, plus languages such as Java/Kotlin/TypeScript/Python and Linux/MacOS/AWS experience. Why join Tempo: meaningful impact, opportunities to innovate, collaborative culture, and growth; remote-first with unlimited vacation in most locations, comprehensive benefits including training and WFH reimbursements, diverse teams, and an equal-opportunity workplace, with resumes requested in English.
|
||||||
|
|
QA Analyst
Tempo Software
|
Poland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more. Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is hiring a QA Analyst to conduct functional, regression, and performance testing, collaborate across teams, develop end-to-end automation scripts, and contribute to QA process improvements and production support. Applicants should have a Bachelor's degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web application testing, knowledge of GET/POST and basic XSS, with advantages including ISTQB, Jira administration, agile, performance and security testing, and automation skills (Cypress/Playwright, Jest, OWASP ZAP) and programming experience in Java, Kotlin, TypeScript, or Python. Tempo emphasizes impact, innovation, collaboration, and growth, offers a remote-first environment with unlimited vacation in many locations, comprehensive benefits, and inclusive hiring, inviting applicants to apply with an English resume.
|
||||||
|
|
QA Analyst
Tempo Software
|
Ireland | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including about a third of the Fortune 500, and is the #1 time management add-on for Jira in the Atlassian ecosystem, offering a suite of solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting.
Since its beginnings in 2007, Tempo has grown into a trusted global tech company focused on helping teams work smarter and turn vision into value.
The QA Analyst role involves comprehensive testing (functional, regression, and performance), collaborating with developers and product managers to resolve defects, executing tests, and designing and maintaining end-to-end automation while contributing to QA processes and providing production support.
Requirements include a bachelor’s degree or equivalent, 5+ years of testing experience, strong QA methodologies, web application testing, knowledge of GET vs POST and basic XSS, plus experience with automation tools like Cypress/Playwright and Jest and languages such as Java, Kotlin, TypeScript, or Python; ISTQB, Jira administration, Agile experience, and performance or security testing are advantageous, along with Linux/MacOS/AWS familiarity.
Tempo offers a remote-first environment with unlimited vacation, comprehensive benefits, training and travel perks, a collaborative culture, and equal opportunity employment, inviting applicants to join and shape the future of enterprise productivity software.
|
||||||
|
|
QA Analyst
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves over 30,000 customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams deliver value.
Originating in 2007 as a time-tracking project, Tempo became the #1 time management add-on for Jira and has grown to be a trusted name in the Atlassian ecosystem.
The company aims to be a tech company with a heart, continuously innovating award-winning products and helping the world work smarter, not harder.
The QA Analyst role involves comprehensive testing (functional, regression, and performance), defect identification and collaboration with developers, test execution and reporting, plus designing and maintaining end-to-end test automation and contributing to QA process improvements and continuous testing, including production support.
Requirements include a Bachelor’s or equivalent, 5+ years of testing experience, strong QA knowledge and web testing skills, with advantages like ISTQB, Jira admin, agile experience, performance and security testing, and automation skills in Cypress/Playwright, Jest, OWASP ZAP, plus languages such as Java, Kotlin, TypeScript, and Python; Tempo offers a remote-first environment with generous benefits and opportunities for growth.
|
||||||
|
|
Senior Solutions Engineer, Enterprise
Atlassian
|
Mountain View
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options—office, home, or a mix—with global hiring and virtual interviews/onboarding as part of a distributed-first approach. They’re seeking a Pre-Sales Solutions Engineer for the enterprise to be a product expert, solve customers’ hardest business problems with Atlassian solutions, and help close enterprise deals. The team serves over 250,000 customers, emphasizes value selling and a “play as a team” culture, and offers strong earnings potential in cloud and AI opportunities. Responsibilities include partnering with account teams and channel partners, conducting customer discovery, mapping problems to Atlassian products, identifying cross‑product opportunities, and leading compelling value-based demonstrations. The role also involves guiding customers’ technical needs, building partnerships with account executives, gathering product feedback and competitive intelligence, and continuously learning about pre‑sales, products, and sales processes.
|
||||||
|
|
Senior Solutions Engineer, Enterprise
Atlassian
|
San Francisco
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible, distributed-first work—office, home, or a mix—with virtual interviews and onboarding, and hires in any country where they have a legal entity.
They are seeking a Pre-Sales Solutions Engineer for the enterprise team who will be a product expert solving customers' hardest business problems to help close enterprise deals, serving over 250,000 customers including NASA, IBM, Hubspot, Samsung, and Coca-Cola.
The role involves partnering with account teams and channel partners on Fortune 500 accounts, conducting customer discovery to map current state and business problems to Atlassian products, and identifying cross-product opportunities.
You will lead value-based demonstrations to various stakeholders, understand and guide the customer's technical needs to gain buy-in, and build strong, bi-directional partnerships with account executives while tracking pipeline and feedback.
The position emphasizes ongoing learning about the product, solutions, and sales processes, and reflects Atlassian's "play as a team" culture where employees work with Atlassian, not for Atlassian.
|
||||||
|
|
Senior Solutions Engineer, Enterprise
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible, distributed-first work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding. They’re seeking a Pre-Sales Solutions Engineer for enterprise who is a product expert, solves major customer problems with Atlassian solutions, and helps close enterprise deals within a value-selling culture. In the role, you’ll partner with account teams and channel partners for Fortune 500 accounts, conduct customer discovery, identify cross-product opportunities, and map customer needs to Atlassian products and solutions. You’ll lead value-based demonstrations, tailor presentations to diverse stakeholders, understand and guide technical needs to secure buy-in, and collaborate with Account Executives while sharing feedback to improve the selling cycle. You’ll continually learn about the full product suite, collect competitive intelligence, document feedback, and advocate for product development to progress Atlassian’s pre-sales and platform offerings.
|
||||||
|
|
Senior Solutions Engineer, Enterprise
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work locations (office, home, or hybrid) and operates as a distributed-first company with virtual interviews and onboarding, hiring in any country where they have a legal entity. They are seeking a Pre-Sales Solutions Engineer for enterprise who will be a product expert in the sales cycle, solve customers’ hardest business problems with Atlassian products, and help close enterprise deals. The team serves over 250,000 customers worldwide—including NASA, IBM, HubSpot, Samsung, and Coca-Cola—and emphasizes value selling and a culture where employees work with Atlassian, not for Atlassian. Responsibilities include partnering with account teams and channel partners for Fortune 500 accounts, conducting customer discovery, mapping business problems to Atlassian products, identifying cross-product opportunities, and leading compelling value-based demonstrations. The role also requires understanding customer technical needs, forging strong partnerships with account executives, collecting product feedback and competitive intelligence, and continually learning and refining pre-sales knowledge and sales processes.
|
||||||
|
|
Senior Manager, Support Account Management
Atlassian
|
Unknown | Not specified | Unknown | Support |
|
Is remote?:Yes
The Senior Manager, Support Account Management (SAM) at Atlassian leads fast-paced support teams for Cloud and On‑premises customers, delivering legendary support and product expertise to strategic accounts and setting the standard for quality service across products and platforms through processes, rituals, and metrics.
The role is multi-faceted, requiring people leadership, support operations, strategic prioritization, and exceptional customer service, including identifying and coaching top support engineers, building a culture of excellence, driving product insights, and shaping the SAM brand.
Atlassian offers flexible work arrangements and global hiring, and the role involves developing recruitment strategies, fostering collaboration and growth, coaching senior individual contributors, managing performance with high standards, and setting clear goals and expectations.
Responsibilities include establishing structured operating rituals, regularly assessing and refining them, defining success metrics to measure impact, and encouraging continuous feedback and improvement aligned with strategic priorities from senior leadership.
The role also entails cultivating long-term relationships with key customers, serving as the primary escalation contact for high-profile clients, monitoring account health and risks, ensuring technically sound solutions, and collaborating with Engineering, Product, and cross-functional teams to prioritize customer-driven features.
|
||||||
|
|
Senior Manager, Support Account Management
Atlassian
|
San Francisco
United States |
Not specified | Unknown | Support |
|
Is remote?:No
As a Senior Manager, Support Account Management (SAM), you will lead fast-paced support teams serving our Cloud and On-premises customers, delivering legendary support and product expertise to our most strategic clients and setting the bar for Atlassian’s support by establishing and improving processes, operating rituals, and success-metrics standards. The role requires broad leadership across people management, support operations, strategic prioritization, and customer service, including identifying and coaching top support engineers, building a culture of excellence, driving product-group insights, and shaping the SAM brand. Atlassian offers flexible work locations and global hiring, with responsibilities to develop recruitment strategies, foster collaboration and growth, provide regular feedback and coaching to senior contributors, manage performance with clear expectations, and establish structured operating rituals and metrics to measure impact. You will work with senior leadership to translate strategic priorities into actionable team objectives, nurture long-term relationships with key customers and stakeholders, serve as the primary escalation contact for high-profile clients, and monitor customer health to ensure technically sound solutions aligned with business goals. Finally, you’ll collaborate with Engineering, Product, and other cross-functional teams to prioritize customer-driven features and improvements, identify risks, and drive continuous improvement by gathering feedback and refining processes.
|
||||||
|
|
Principal Solutions Engineer | DX
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work options—office, remote, or a mix—to give employees control over family, personal goals, and other priorities. They hire people in any country where Atlassian has a legal entity. Atlassian's DX Solutions Engineering Team is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role serves as the solution expert throughout the sales cycle, leading technical evaluations, POCs and pilots, discovery sessions, consultative questioning, solution design, and providing trusted advisory on deployment and analytics integrations. It also entails capturing technical feedback from prospects to collaborate with Product and Engineering to inform enhancements and roadmap priorities.
|
||||||
|
|
Principal Solutions Engineer | DX
Atlassian
|
Salt Lake City
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where they have a legal entity.
- The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) by solving enterprise prospects' complex problems and helping close deals.
- The role includes leading technical evaluations with Account Executives, running proofs-of-concept and pilots to demonstrate platform value and technical feasibility.
- It also covers technical discovery, strategy sessions, and consultative questioning to understand client needs, then designing tailored solutions that integrate the company's APIs with client workflows.
- Additional duties involve acting as a trusted advisor on deployment methodologies and analytics integrations and providing prospect feedback to Product and Engineering to influence product enhancements and roadmap priorities.
|
||||||
|
|
Principal Customer Success Manager, DX
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
DX is a fast-growing Salt Lake City-based SaaS company that analyzes developer productivity by collecting millions of data points and has worked with companies like Pinterest and GitHub; it has been acquired by Atlassian to expand resources, accelerate growth and R&D, and increase impact for customers. Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity. The role described is a Customer Success Manager on a collaborative team reporting to the VP of Customer Experience, partnering with a portfolio of DX’s strategic customers to drive engineering transformation using the platform and to manage implementation, rollout, and renewals. Responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating a customer success plan, meeting renewal and expansion targets, addressing renewal challenges, enabling executive-level discussions, identifying expansion opportunities, and tracking key account metrics. DX values individual mastery and high performance, seeking candidates with 7+ years in enterprise CSM, technical account management, or related fields, strong communication and relationship skills, and the ability to learn quickly and own outcomes, with startup experience and experience with technical audiences as nice-to-haves.
|
||||||
|
|
Principal Customer Success Manager, DX
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
DX is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders build high-performing teams by collecting millions of data points to reveal developer productivity and experience for customers like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in recent years, and DX recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact for customers. Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The role is a Customer Success Manager on a collaborative team reporting to the VP of Customer Experience, partnering with a small portfolio of DX’s most strategic customers to drive engineering transformation, manage implementation and renewal, and ensure ongoing value and use-case realization. Responsibilities include owning the full customer lifecycle, coordinating cross-functional support, creating success plans, achieving net renewals and expansions, forecasting renewals, identifying challenges, and discovering growth opportunities, with the ideal candidate bringing 7+ years in enterprise CSM/TCAM/consulting, strong ownership, communication, and relationship-building skills; startup or technical-audience experience is a plus.
|
||||||
|
|
Manager, Enterprise Account Management, EMEA
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian offers flexible work arrangements and hires globally with virtual interviews and onboarding as part of its distributed-first approach. The role is to be an experienced Manager leading a team of Enterprise Account Managers for Atlassian’s largest enterprise customers in Southern Europe across the wider EMEA region, partnering with Global and EMEA Sales to drive growth. The role includes strategic work such as white space analysis, regional account planning and mapping, and cross-functional partnerships with Sales support teams. They seek a collaborative leader with strong leadership, cultural awareness, and humility who thrives in Atlassian’s open culture. Responsibilities include developing and managing the team, forecasting regional revenue, staffing and upskilling with a focus on regional talent and culture, serving as the voice for the team, learning the GTM model, and leading projects to improve regional practices and build the next-generation enterprise model in EMEA.
|
||||||
|
|
Manager, Enterprise Account Management, EMEA
Atlassian
|
London
United Kingdom |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible work options and a distributed-first approach, hiring globally with virtual interviews and onboarding. The company seeks an experienced Manager to lead a team of Enterprise Account Managers focused on retaining and expanding Atlassian’s largest enterprise customers in the EMEA region. With over 300,000 customers worldwide, the role partners with Global and EMEA Sales to drive total book of business growth and collaborates on strategic initiatives like white space analysis, regional account planning and mapping, and cross-functional partnerships with Sales support teams. They seek a collaborative leader who demonstrates leadership, cultural awareness, humility, and thrives in Atlassian’s open, supportive culture. Responsibilities include leading the Southern Europe team, owning performance and revenue forecasting, coordinating with cross-functional teams, staffing and onboarding, advocating for the team, learning the GTM model, and helping build the next-generation enterprise business model in EMEA.
|
||||||
|
|
Sr. Principal Enterprise Delivery Manager, Migrations
Atlassian
|
Bengaluru
India |
Not specified | Unknown | Support |
|
Is remote?:No
Atlassian offers flexible work locations and hires globally where they have a legal entity; the Principal Enterprise Delivery Manager will guide Atlassian’s largest customers through cloud migrations as the primary strategic advisor and technical consultant, collaborating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering.
The role requires both business acumen and technical fluency and is suitable for someone from delivery management, DevOps, QA/testing, or engineering, with proven ability to shape customer cloud strategies and enable adoption of cloud features, including AI, while understanding data movement, system integrations, and migration outcomes.
Responsibilities include leading end-to-end Migration Strategy by evaluating customer environments and aligning technical execution with business outcomes, and Risk Management by facilitating readiness assessments and recommending actionable remediations such as SQL-based analyses, application remediations, automation deltas, and workflow redesigns.
It also covers Technical Architecture—explaining APIs, webhooks, and automation components and what needs refactor or replacement for Cloud—plus Delivery Excellence and Stakeholder Management, governing the migration lifecycle from discovery through UAT to go-live and maintaining clear, proactive communications with stakeholders and steering committees.
Additional duties include Escalation Management as the point for critical blockers, Team Leadership through mentoring and enablement initiatives like training workshops and playbooks, modeling a consultative, data-driven mindset, staying ahead of industry trends, and proposing innovative solutions to business challenges.
|
||||||
|
|
Sr. Principal Enterprise Delivery Manager, Migrations
Atlassian
|
Unknown | Not specified | Unknown | Support |
|
Is remote?:Yes
Atlassian supports flexible work locations and hires in any country with a legal entity.
The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex customers through cloud transitions as a strategic advisor and technical consultant, aligning business outcomes with technical execution.
The role collaborates with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to guide architectural decisions, mitigate risk, set performance guardrails, and plan adoption.
Core responsibilities include end-to-end migration strategy, risk management, evaluating APIs/webhooks/automation in cloud contexts, acting as a trusted advisor to senior leaders, governing the migration lifecycle, driving accountability, stakeholder communications, escalation handling, and mentoring others.
It requires staying ahead of industry trends, integrating insights into customer interactions, and proposing innovative cloud-based solutions, including AI, to enable successful migrations.
|
||||||
|
|
Sr. Principal Enterprise Delivery Manager, Migrations
Atlassian
|
India | Not specified | Unknown | Support |
|
Is remote?:Yes
Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, giving employees control over personal priorities. The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex cloud migrations, serving as a strategic advisor and technical consultant to senior customer decision-makers while guiding cross-functional teams. The role requires business acumen and technical fluency to develop customer cloud strategies, enable adoption of cloud features (including AI), and ensure successful data movement and system integration. Responsibilities include end-to-end migration strategy, risk management, technical architecture, trusted advisor duties, delivery governance, and proactive stakeholder communication throughout the migration lifecycle. It also emphasizes mentoring peers, internal enablement, and staying ahead of industry trends to propose innovative solutions for customer challenges.
|
||||||
|
|
Professional Services Consultant
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a diverse, inclusive hybrid workplace.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
Lucid aims to help teams become more innovative and agile or transition to product-led models, and the Solutions Consultant role delivers services and thought leadership to maximize customers’ use of the Lucid Collaboration Suite to achieve those business outcomes.
Responsibilities include engaging with stakeholders worldwide to deliver customized engagements, guiding customers to maximize their investment, maintaining subject matter expertise in topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, digital transformation, change management, and hybrid work, and developing new or existing service offerings while promoting Lucid’s Professional Services.
Requirements include 3-5 years in consultative roles, a technical BA/BS (MS preferred), strong executive stakeholder management and communication skills, the ability to build relationships and drive customer outcomes, curiosity and self-motivation, and a hybrid work setup at the South Jordan office (Tue/Thu); preferred qualifications include a technical/R&D background, experience with large SaaS rollouts, global customer engagement, and change management/enterprise architecture experience.
|
||||||
|
|
Professional Services Consultant
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, individual empowerment, initiative, and teamwork, and supporting a respectful, inclusive hybrid work environment.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
A Solutions Consultant delivers a broad range of services to help customers leverage the Lucid Collaboration Suite to achieve outcomes like innovation, agility, and product-led transformation, including strategies for hybrid work, change enablement, implementation, and end-user skill development.
Responsibilities include engaging stakeholders globally, guiding customers to maximize investment value, maintaining subject matter expertise across topics such as innovation, organizational agility, software architecture, cloud migration, digital transformation, and change management, and promoting Lucid’s Professional Services.
Requirements include 3–5 years in consultative roles, a technical degree (BS; master's preferred), strong stakeholder management and presentation skills, a track record of building customer relationships and deep expertise, and a hybrid work arrangement with in-person collaboration at the Raleigh office on Tuesdays and Thursdays; preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and global customer engagement.
|
||||||
|
|
Implementation Project Manager & Trainer, APAC
Lucid Software
|
Melbourne
Australia |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) along with airfocus to help teams turn ideas into reality.
The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering an inclusive, respectful culture.
Lucid operates as a hybrid workplace with flexible remote and office options, and it has earned recognitions like Forbes Cloud 100 and Fortune Best Workplaces in Technology; its solutions are used by more than 100 million users worldwide, including Fortune 500 clients such as Google, GE, and NBCUniversal, with partners like Google, Atlassian, and Microsoft.
The Implementation Services team focuses on best-in-class onboarding, aligning customer objectives, leading engagements, enabling change management, and driving user adoption through training.
Requirements include a bachelor’s degree and 3-5 years in implementation or SaaS training roles, strong project-management and stakeholder-relations skills, excellent communication, and a willingness to work a North America overlap schedule (6:00 am–2:00 pm AEDT) as a hybrid role in Melbourne (in-office Tuesdays and Thursdays); preferred qualifications include SaaS/enterprise experience, empathy, and a proven ability to drive complex projects.
|
||||||
|
|
Implementation Consultant & Customer Trainer, APAC
Lucid Software
|
Melbourne
Australia |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company supports a diverse, inclusive culture and is a hybrid workplace that enables remote or office-based work to balance life and work needs, while earning recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care; its solutions are used by more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Services team is essential to Lucid's customer success, providing onboarding, understanding customer objectives, aligning stakeholders, leading engagements on time and budget, and delivering change management, training, and customized solutions. The role requires a bachelor’s degree, 3-5 years in implementation consulting or SaaS training, strong project management and communication skills, stakeholder relationship abilities, and a willingness to work a modified schedule (6:00 am–2:00 pm AEDT) with hybrid Melbourne office attendance two days weekly (Tue and Thu). Preferred qualifications include prior SaaS/enterprise experience, empathy, ability to thrive in fast-paced environments, and a proven track record of driving complex projects to completion.
|
||||||
|
|
GTM Systems & Automation Manager
Lucid Software
|
Unknown | Not specified | Full-time Tier 2 | Marketing |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. Lucid supports a diverse, inclusive environment and operates as a hybrid workplace with options to work remotely, from an office, or a mix depending on role and team needs. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Its solutions are used by more than 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Revenue Operations team seeks a GTM Systems & Automation Manager to scale Marketing and Sales technologies, automate the full funnel, ensure data integrity across GTM systems, build data enrichment workflows and automated engagement sequences, and create dashboards to measure funnel performance, with requirements of 5+ years in automated GTM systems across marketing and sales tech (e.g., Marketo, Salesforce, HubSpot, Workato, Zapier, Clay), strong collaboration and communication skills, and preferred experience in product-led environments or revenue-tech agencies and exposure to multiple GTM motions.
|
||||||
|
|
Deal Strategy Intern - Summer 2026
Lucid Software
|
Salt Lake City
United States |
Not specified | Intern | Revenue Operations |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and it upholds values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego.
They emphasize a diverse, inclusive culture and operate as a hybrid workplace with remote or in-office options to support work-life balance.
The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
Lucid is hiring a Deal Desk OR Revenue Operations Intern to support the sales team in the quote-to-billing process, ensuring accurate processing of quotes and opportunities in Salesforce and billing systems, and coordinating with Deal Strategy, Audit, and cross-functional teams.
Requirements include high precision and the ability to handle complex data, strong interpersonal skills, adaptability, and hybrid work in South Jordan two days per week (Tuesday and Thursday); preferred qualifications include 0-1 year CRM experience (Salesforce preferred), the ability to manage multiple projects, strong communication, and a passion for emerging technologies.
|
||||||
|
|
Associate Professional Services Consultant
Lucid Software
|
Salt Lake City
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture rooted in innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive hybrid workplace.
The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft.
A Solutions Consultant helps customers leverage the Lucid Collaboration Suite to achieve outcomes such as increased innovation and agility, delivering strategies around hybrid work, change enablement, and end-user skills development while driving depth of product utilization for strategic use cases.
Responsibilities include engaging with stakeholders globally to deliver customized engagements, influencing and guiding customers to maximize their investment, maintaining subject matter expertise on topics such as innovation, organizational agility, software architecture, cloud migration, product development, digital transformation, change management, and hybrid work, and extending the visibility of Lucid’s products and services through customer engagements.
Requirements include 2+ years in consultative roles, a technical BA or BS in a field that understands software delivery (MS degree preferred), strong executive engagement and presentation skills, the ability to build relationships and a shared vision, curiosity and ongoing learning, and the hybrid role with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include experience in technical/R&D, large SaaS rollouts, global customer engagement, and change management or enterprise architecture experience.
|
||||||
|
|
Associate Professional Services Consultant
Lucid Software
|
Raleigh
United States |
Not specified | Full-time Tier 2 | Customer Experience |
|
Is remote?:Yes
Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operates as a hybrid workplace guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. A Solutions Consultant delivers services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve outcomes such as innovation, agility, or a product-led organization, including strategies on hybrid work, change enablement, and end-user skill development. Responsibilities include engaging stakeholders across customer organizations globally, guiding them to maximize investment value, and maintaining subject matter expertise in topics like innovation, organizational agility, cloud migration, product development, and digital transformation. Requirements include 2+ years in consultative roles, a technical degree with understanding of software delivery, strong executive stakeholder management and communication skills, the ability to build relationships and drive outcomes, and a hybrid Raleigh position with two in-person days per week (Tue and Thu); preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and change management or enterprise architecture.
|
||||||
|
|
Senior Product Designer
Zendesk
|
Krakow
Poland |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Senior Product Designer for its Omnichannel Routing team to design intuitive, scalable experiences that enable AI-driven routing of tickets to the right agents. The role emphasizes strong collaboration across remote and in-office teams, with a focus on storytelling and centering the user’s needs. Daily duties include crafting design solutions, defining user journeys, exploring concepts, running remote workshops, producing prototypes and visuals, and presenting and iterating designs with partners and executives. Requirements include 3–5 years of product design experience, UX/UI work on enterprise software, expertise in interaction design and systems thinking, proficiency in Figma and prototyping, and strong cross-functional collaboration skills. Zendesk notes a Poland annualized base salary range of zł258,000 to zł388,000, a hybrid work model, and a commitment to diversity, inclusion, equal opportunity, and accommodations, with AI screening possible as part of the process.
|
||||||
|
|
Senior Solutions Consultant
Zendesk
|
United Kingdom | Not specified | Full time | Unknown |
|
Is remote?:Yes
Zendesk offers a unified AI-powered Resolution Platform for Customer Experience and Employee Services, aiming to modernize contact centers and empower brands to deliver smarter, scalable service.
As a Senior Solutions Consultant, you’ll act as a trusted advisor and technical thought leader, leading discovery, architecting AI-driven CX/ES solutions, and owning end-to-end technical engagements across the sales cycle.
You’ll design tailored demos and proofs of value, integrate secure, scalable solutions using Zendesk APIs and cloud platforms, and measure ROI with analytics to drive continuous improvement and AI adoption.
Qualifications include 5+ years in presales/solutions consulting in SaaS/CX, strong web/scripting and SaaS architecture knowledge, experience with pilots/POCs, deep AI technology understanding (LLMs, NLP, automation), domain expertise in CCaaS/ITSM/BI/WFM, plus excellent communication and willingness to travel; bachelor’s degree or equivalent.
Zendesk is an equal opportunity, diverse, inclusive employer with hybrid work options, and it notes that AI-based screening may be used in candidate evaluation; accommodations are available for applicants with disabilities.
|
||||||
|
|
Customer Success Manager
Zendesk
|
United States | Not specified | Full time | Unknown |
|
Is remote?:Yes
The role is Customer Success Manager (Pulse) at Zendesk, focused on using the company’s AI-powered Resolution Platform to guide customers to their business outcomes, owning relationships, driving product adoption, and accelerating growth. It’s positioned as a pioneering, advisory role at the forefront of the future of customer experience, requiring a strong technical understanding of SaaS/AI and the ability to partner with customers to realize ROI. The overarching objectives include proactive health management with advanced Zendesk solutions, adoption and value realization, and strengthening customer relationships through technical guidance on configuration and integration. You’ll own the full customer lifecycle, design outcome-driven success plans, champion AI-enabled product adoption, articulate ROI, identify expansion opportunities, and use data to forecast renewals and surface risks. The role requires 5+ years in customer success/experience, enterprise SaaS/GTM experience, a relevant bachelor’s degree, technical aptitude with Zendesk’s AI features, proficiency with CS tools, and strong program management, with a US OTE range of $118k–$178k (70/30 base/commission) plus potential bonuses and benefits; Zendesk also highlights hybrid work, AI-driven screening, and commitment to equal opportunity.
|
||||||
|
|
Director, Process Innovation and AI Strategy (Finance)
Zendesk
|
Madison
United States |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is seeking a Director, Process Innovation and AI Strategy (Finance) to lead a high-impact transformation across the CFO organization, optimizing end-to-end processes, scaling automation (including AI), and elevating service quality and controls, owning the strategy, roadmap, and delivery while partnering with SMEs, shared services, IT/business systems, and cross-functional leaders, and reporting to the Executive Steering Committee to align priorities and measure value.
Key responsibilities include designing and executing an enterprise finance optimization and automation strategy, defining multi-year roadmaps aligned to executive priorities and cost-to-serve targets, establishing KPIs/SLAs and executive dashboards, and leveraging Gartner benchmarks to deliver best-in-class capabilities.
The role focuses on end-to-end process optimization—simplifying processes, reducing handoffs, consolidating systems, and standardizing global policies—and leading an AI and automation portfolio (RPA, iPaaS, and AI/LLM use cases) while fostering an AI culture across Finance, governance, training, and scalable delivery in collaboration with IT and engineering.
Requirements include 12+ years in Finance transformation within SaaS/tech, 3+ years in a Director-level cross-functional role; deep O2C, P2P, R2R and FP&A expertise; hands-on process mapping and familiarity with ERP, billing, CRM, CX, HCM, procurement tools, iPaaS, RPA, analytics, plus knowledge of AI/ML and LLM tools; Lean/Six Sigma Black Belt preferred; strong change management and SOX/audit-ready design experience.
The position offers a US base salary range of $178,000-$266,000 with potential bonus/benefits, a hybrid work arrangement, Zendesk’s commitment to diversity and inclusion, and a note that AI may be used in screening applications, with accommodations available for applicants with disabilities.
|
||||||
|
|
Product Design Manager
Zendesk
|
Pune
India |
Not specified | Full time | Unknown |
|
Is remote?:No
Zendesk is hiring a Product Design Manager in Pune, the first design manager there, to lead and mentor a growing team, shape the local design culture from the ground up, and align with global product strategy.
You will translate strategy into work across diverse projects, build cross-functional relationships, recruit and onboard new designers, provide regular performance feedback and coaching, and help scale the design practice with improved processes and best practices.
You will provide design guidance on Zendesk product initiatives, contribute to the development of the design practice, and foster a positive design culture by monitoring morale and seeking opportunities for improvement; a portfolio showing your role and delivered designs is required.
The role reports to the Director of Product Design in the US and collaborates with teams in the US, Australia, and Singapore; candidates must be located in Karnataka or Maharashtra, with a hybrid schedule requiring onsite presence part of the week.
Zendesk emphasizes equal opportunity, diversity and inclusion, notes AI screening in the application process, and offers accommodations for applicants with disabilities.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to maximize business value by guiding workflow optimization, driving AI-powered adoption, and embedding Miro into innovation operating models for long-term partnership. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, embedding Miro into existing systems, monitoring platform health and adoption, delivering proactive recommendations, supporting change management and scaling, facilitating Centers of Excellence, and co-facilitating Quarterly Business Reviews to demonstrate ROI and influence renewals. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, analytics expertise, executive-level facilitation skills, and up to 25% travel. Benefits and culture include competitive compensation with 401k match and equity, comprehensive health benefits, family-forming benefits, flexible time off, learning budgets, and charitable matches, all within Miro’s inclusive, diverse environment described as a visual workspace for distributed teams with over 100 million users and 250,000 companies.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services team at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, embedding Miro into customer systems, proactively monitoring platform health and adoption, delivering insight-driven recommendations, enabling scalable change across teams via CoEs, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in consulting, technical account management, customer success, or similar enterprise SaaS roles, strong technical fluency with APIs and integrations, proven ability to lead workflow optimization and change management, expertise in platform analytics, executive-level facilitation, and willingness to travel up to 25%. What’s in it for you includes competitive benefits and equity, including 401k matching, health benefits, fertility and family-forming benefits, flexible time off, wellness and equipment allowances, a learning and development budget, and charitable donation matches, within Miro’s diverse, inclusive, global culture dedicated to empowering teams to create the next big thing.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform.
The Technical Account Manager (TAM) role partners with Enterprise clients to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models for long-term partnership.
Responsibilities include designing and optimizing Discover–Define–Deliver workflows, recommending integrations and automation, embedding Miro into existing systems, proactively monitoring platform health and adoption, and delivering change management to scale adoption and support Centers of Excellence, plus co-facilitating quarterly business reviews to demonstrate ROI.
Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, expertise in platform analytics, exec-level facilitation skills, familiarity with collaboration tooling, a highly proactive, strategic, independent work style, and willingness to travel up to 25%.
Perks include 401k matching with equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, wellbeing and equipment allowances, an annual learning and development fund, charitable donation matching, and Miro’s commitment to belonging, diversity, and inclusion alongside a Recruitment Privacy Policy.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform.
The Technical Account Manager partners with Enterprise customers as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into innovation operating models to secure long-term value and partnerships.
Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, embedding Miro in customers’ systems, monitoring platform health and adoption, and delivering proactive recommendations; also enabling scale through change management, CoE guidance, governance, and co-facilitating QBRs with adoption analytics.
Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, expertise in platform analytics, executive facilitation, and up to 25% travel.
About Miro: a visual workspace for innovation serving 100M+ users and 250k+ companies, with a diverse, inclusive culture; offers competitive benefits including 401k matching, equity, health/fertility benefits, flexible time off, learning allowances, and charitable donation matching, and is committed to belonging and recruitment privacy.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Technical Account Manager (TAM) at Miro partners with Enterprise customers as a fractional strategic advisor to maximize business value by guiding workflow optimization, AI adoption, and embedding Miro into customers’ innovation operating models. In this role, you’ll design and evolve workflows across the Discover–Define–Deliver lifecycle, recommend integration and automation opportunities, monitor platform health and adoption, deliver proactive recommendations, support scaling through internal champions and Centers of Excellence, and co-facilitate Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, analytics-driven decision making, executive facilitation, comfort with collaboration tools, autonomy, and up to 25% travel. Benefits include 401k matching, competitive equity, comprehensive health benefits, fertility/family forming benefits, flexible time off, office perks, wellbeing and equipment allowances, professional development funds, and charitable donation matching. Miro is a visual collaboration platform for distributed teams, serving over 100 million users and 250,000 companies, with a culture focused on inclusion and belonging and information about recruitment privacy policy.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers using agentic AI on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic adviser to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value. Responsibilities include workflow optimization across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption, guiding change management and scaling, supporting Centers of Excellence, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, strong technical fluency with APIs and integrations, ability to lead adoption and change initiatives, analytics-driven decision making, and willingness to travel up to 25%. Perks include 401k matching and equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, learning and development allowances, charitable donation matches, and a culture dedicated to belonging, collaboration, diversity, and inclusion, with recruitment data governed by Miro’s Recruitment Privacy Policy.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes by combining strategic advisors, onboarding experts, and technical account managers to leverage the Innovation Workspace. The Technical Account Manager (TAM) serves as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models to secure long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, enabling Centers of Excellence, and leading change management and quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in analytics and executive workshops, willingness to travel up to 25%, and the ability to work autonomously. Miro positions itself as a visual workspace for distributed teams with a diverse and inclusive culture, global presence, and a Recruitment Privacy Policy governing applicants’ personal data.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, and the Technical Account Manager (TAM) will act as a fractional strategic advisor to maximize business value and drive AI-powered adoption. You’ll guide workflow optimization across the Discover–Define–Deliver lifecycle, recommend integrations and automation, and embed Miro into customers’ existing systems while monitoring health, usage, and adoption. You’ll lead change management and scaling, equip internal champions, support Centers of Excellence with governance at scale, and partner with Customer Success Managers on quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS consulting or related roles, strong technical fluency with APIs and IT ecosystems, experience driving platform adoption and analytics-driven decisions, executive facilitation skills, and up to 25% travel. Miro offers benefits like 401k match, equity, health benefits, flexible time off, learning allowances, and a culture focused on belonging, inclusion, and diverse teams, with details and privacy policies available.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how they collaborate, build, and innovate. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models to secure long-term value and partnership. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactively monitoring platform health and adoption, and leading change management and scaling with executive-facing QBRs and adoption analytics. Requirements include 5+ years in enterprise SaaS-related consulting, TAM, or customer success roles, strong technical fluency with APIs and IT ecosystems, proven ability to lead workflow optimization and change management, and willingness to travel up to 25%. Perks include competitive benefits (401k matching and equity), health benefits, fertility/family-forming benefits, flexible time off, learning budget and charitable donation matches, alongside Miro’s mission to empower diverse, inclusive teams and a collaborative, growth-focused culture.
|
||||||
|
|
Technical Account Manager
Miro
|
Austin
United States |
Not specified | Unknown | Customer Experience |
|
Is remote?:No
The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Key responsibilities include guiding Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, delivering proactive optimization, enabling change management and scaling, and collaborating on Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs/integrations, ability to lead adoption and change management, and analytics-driven decision making, plus up to 25% travel. Perks include 401k matching, competitive equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, learning allowances, and a commitment to diversity and inclusion as part of Miro’s mission to empower teams to create the next big thing.
|
||||||
|
|
Sales Development Representative
SmartBear
|
Galway
Ireland |
Not specified | Unknown | Sales |
|
Is remote?:No
SmartBear provides complete visibility into software releases with tools such as TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft.
The Sales Development Representative (SDR) role is available in the Galway, Ireland office and in Somerville, MA, offering fast career progression with the potential to be promoted to Account Executive within 18 months.
SDRs will qualify inbound and outbound leads, perform high-volume outreach (100+ activities per day), run targeted ABX campaigns, and collaborate with Account Executives to build pipeline, using tools like Salesforce, Outreach, Gong, LinkedIn Sales Navigator, and 6sense.
Requirements include 1-2 years in a customer-facing role, strong communication, high coachability, a willingness to learn, and being local to Galway.
SmartBear emphasizes growth, inclusion, ethical practices, and a people-first culture, with global offices and industry awards, plus a commitment to treating employees with respect and dignity.
|
||||||
|
|
Sales Development Representative
SmartBear
|
Somerville
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
SmartBear provides developer visibility through tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative role in Somerville, MA is a high-energy, collaborative position that partners with Account Executives to strategize targeted outreach and generate pipeline, leveraging an extensive tech stack (Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, AppAnnie, and more). The role offers rapid career growth, with potential promotion to Account Executive within 12 months, plus mentorship, coaching, training, and a high-volume outbound/ inbound workflow (60–100 activities per day) to convert conversations into pipeline. Candidates should have 1–2 years in a customer-facing role, strong communication, high coachability, and be local to the Somerville headquarters. SmartBear emphasizes an inclusive culture, transparent pay with base plus on-target commission (estimated $50,000–$60,000), comprehensive benefits, flexible time off, hybrid work, and cautions about job scams, advising verification through official channels.
|
||||||
|
|
Product Security Engineer
SmartBear
|
Bengaluru
India |
Not specified | Unknown | IT |
|
Is remote?:No
SmartBear helps teams deliver high-quality software with SDLC solutions—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI and trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft.
The Product Security Engineer role advocates for security across product and engineering processes, defines security expectations, verifies controls, and provides training while collaborating with product and engineering leaders to identify weaknesses and security features that protect customers.
You will work with languages such as Go, Java, Node.js, React, Ruby, and Python, leveraging cloud-based tools while embedded in engineering and product groups to drive security at the right stages of the SDLC.
Responsibilities include participating in security reviews, threat modeling, code review support, and penetration testing, triaging reported vulnerabilities with engineering teams, and contributing to secure development lifecycle practices through clear communication of findings.
Requirements include 1–3 years of experience in software engineering or security, familiarity with OWASP Top 10 and secure coding principles, exposure to SaaS/cloud environments and modern pipelines, ability to read code in common languages, and a collaborative mindset to grow into a senior role; SmartBear emphasizes career growth, inclusive culture, equality, and a global presence.
|
||||||
|
|
Partner Program Manager
SmartBear
|
Somerville
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
SmartBear emphasizes quality-driven software and AI-powered visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Partner Program Admin – Atlassian Products role administers SmartBear’s Atlassian partner programs, serving as the primary operational contact for internal teams and external partners and ensuring compliance, with responsibilities for partner data, documentation, and reporting. Responsibilities include daily operations of Atlassian partner programs (onboarding, lifecycle management, compliance), maintaining partner records and contracts in internal systems and Atlassian portals, coordinating with Sales, Alliances, Finance, and Legal on transactions and renewals, and producing performance dashboards while identifying process improvements. Requirements include 2-4 years in partner operations or related roles, hands-on Atlassian product/partner program experience, strong organizational, written and verbal communication skills, CRM experience (Salesforce preferred), and a proactive, service-oriented mindset. Why join SmartBear: opportunities for career growth, an inclusive culture, focus on well-being and flexible/hybrid work, commitment to ethical practices and diversity, with compensation including a base salary range of $94,500–$110,450 USD, potential bonuses, and comprehensive benefits; SmartBear is headquartered in Somerville, MA with offices worldwide and a values-driven, transparent pay philosophy.
|
||||||
|
|
Customer Marketing Manager
SmartBear
|
Somerville
United States |
Not specified | Unknown | Marketing |
|
Is remote?:No
SmartBear offers quality-driven software solutions with AI capabilities and is trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Customer Marketing Manager role focuses on driving customer advocacy and lifecycle marketing to deepen engagement and elevate the customer voice, collaborating across Marketing, Product, Sales, and Customer Success to deliver impactful campaigns and experiences. Responsibilities include designing and executing advocacy, lifecycle, and expansion programs; leading initiatives like Customer Advisory Boards, Customer Awards, case studies, and reference programs; integrating customer storytelling into campaigns and product marketing; and creating targeted communications using segmentation and analytics. Requirements include 4–6 years in SaaS customer or lifecycle marketing, proven success building advocacy programs, strong writing and storytelling skills, hands-on experience with marketing automation and CRM tools, a data-driven mindset, and solid collaboration and project management abilities. The company emphasizes growth opportunities, an inclusive culture, pay transparency, and total rewards including base salary with potential bonuses, listing a base salary range of $95,000–$110,000, along with global offices and comprehensive benefits.
|
||||||
|
|
Product Designer
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo serves 30,000+ customers, including a third of Fortune 500, and offers an integrated suite for time management, resource planning, budgeting, roadmapping, and more, growing from a 2007 time-tracking tool to the #1 time management add-on for Jira in the Atlassian ecosystem. They are hiring a Product Designer to own end-to-end design for features or small product areas and collaborate with Product Management, Engineering, and Research to turn user and business needs into high-quality solutions. The role emphasizes end-to-end design ownership, cross-functional collaboration, user-centered decision making, quality and execution, design systems and consistency, and team contribution and growth. Requirements include 3–5 years of experience as a Product Designer for B2B or SaaS with feature ownership; strong UI/visual design and information architecture; product thinking and collaboration; autonomy; and proficiency with Figma, with Atlassian tools a plus. Tempo offers a remote-first culture, unlimited vacation, extensive benefits and professional development, a diverse collaborative environment, and equal opportunity employment, with resumes to be submitted in English.
|
||||||
|
|
Senior Backend Developer
Tempo Software
|
Canada | Not specified | Unknown | Unknown |
|
Is remote?:No
Tempo Software serves over 30,000 customers, including about a third of Fortune 500, with a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work more effectively. Born in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, pursuing a heart-forward tech culture. The Senior Backend Developer role involves building scalable solutions, designing and maintaining APIs, and optimizing performance using Java/Kotlin, Spring, and AWS, in collaboration with cross-functional teams. Candidates should have 6+ years of software development experience, strong Java/Kotlin and JVM skills, some JavaScript/TypeScript, Spring/Gradle, SQL, Kubernetes, AWS, API design, and a CS degree or equivalent. Perks include remote-first work, unlimited vacation in most locations, comprehensive benefits, training reimbursement, travel opportunities, diverse teams, and a focus on impact, innovation, collaboration, and growth.
|
||||||
|
|
Digital Customer Success Manager
GitKraken
|
Scottsdale
United States |
Not specified | Full-Time | Sales |
|
Is remote?:Yes
GitKraken is a DevEx platform used by more than 40 million developers and 100,000 organizations, with built-in AI and strong integrations across desktop, CLI, IDE, web, and mobile. They are hiring a Digital Customer Success Manager to scale low-touch, product-led customer success through automation, in-product guidance, and data-driven lifecycle programs, focusing on post-sale engagement without relying on high-touch 1:1 support. The role involves owning digital CS strategy, designing automated lifecycle journeys from onboarding to renewal, creating in-app guidance and messaging, and proactively re-engaging at-risk customers while collaborating with Product, Engineering, Support, and CS. Requirements include 4–8 years in customer success, PLG, or low-touch SaaS, experience building digital enablement programs, proficiency with product analytics and in-app tools, and strong cross-functional collaboration. GitKraken offers competitive compensation, generous benefits ( PTO, parental leave, health/dental/vision, 401(k) with company matching), travel perks, and a hybrid work environment, with headquarters in Scottsdale, AZ but open to strong candidates anywhere in the US, plus a commitment to diversity and equal opportunity.
|
||||||
|
|
Jira-Confluence Application Support Administrator (f/m/d) (german speaker)
Adaptavist
|
Germany | Not specified | Full time | Engineering, Technology and Tools |
|
Is remote?:No
The Application Administrator (German speaker) will work with customers to optimize Atlassian software, including Jira, Confluence, and Jira Service Desk, as well as other Atlassian apps and marketplace software, in a remote outsourced capacity.
Responsibilities include onboarding and becoming familiar with customer application servers, monitoring and responding to requests via the Adaptavist service desk, and guiding best practices.
The role involves answering questions about how to use Atlassian applications in the customer's business, creating projects, configuring permissions and workflows, and performing various administrative tasks per customer priorities.
It requires communicating with the customer and team members to understand and deliver configuration solutions, solving issues, providing best-practice recommendations, and recording work and time, while following the customer’s security protocols.
A key focus is helping customers automate processes to improve efficiencies and streamline operations, while managing multiple clients as a remote outsourced Atlassian administrator.
|
||||||
|
|
Solutions Engineer | DX
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassians can work in an office, from home, or a combination, giving them control over family, personal goals, and other priorities.
Atlassian hires people in any country where the company has a legal entity.
The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com).
The role serves as the solution expert throughout the sales cycle, aiming to solve commercial upmarket prospects' most complex business problems and help close critical deals.
Responsibilities include leading technical evaluations (POCs and pilots), conducting discovery and strategy sessions, asking consultative questions, designing tailored API integration solutions, acting as a trusted advisor on deployment and analytics, and feeding technical feedback to Product and Engineering to influence roadmap.
|
||||||
|
|
Solutions Engineer | DX
Atlassian
|
Salt Lake City
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity, supporting employees' family and personal goals. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to be a key driver in the growth of the DX product (getdx.com) and to help close critical deals. The role involves leading technical evaluations with Account Executives, driving POCs and pilots to clearly demonstrate platform value and feasibility. Responsibilities include technical discovery, strategic questioning, and designing tailored solutions to integrate the company’s APIs with client workflows while serving as a trusted advisor on deployment methodologies and analytics integrations. There is also a feedback loop to capture prospects’ technical input and collaborate with Product and Engineering to inform product enhancements and roadmap priorities.
|
||||||
|
|
Senior Solutions Engineer | DX
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
- Atlassian offers flexible work options (office, home, or a mix) so employees can balance personal priorities, and can hire in any country where the company has a legal entity.
- The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and serve as the solution expert throughout the sales cycle.
- The role involves leading technical evaluations and partnering with Account Executives to drive POCs and pilots, ensuring clear demonstrations of value and technical feasibility.
- It includes discovery and strategy work, consultative questioning to understand client engineering workflows, and designing tailored solutions that integrate APIs with complex client processes.
- Additionally, the engineer acts as a trusted advisor on deployment methodologies and analytics integrations, while feeding technical feedback to Product and Engineering to influence roadmap priorities.
|
||||||
|
|
Senior Solutions Engineer | DX
Atlassian
|
Salt Lake City
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
- Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to better support family and personal priorities.
- They hire in any country where Atlassian has a legal entity, and the DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to help grow the DX product (getdx.com).
- The role serves as the solution expert throughout the sales cycle, focusing on solving Enterprise prospects' complex problems and helping close critical deals.
- Responsibilities include leading technical evaluations, POCs and pilots with Account Executives, conducting discovery and strategy sessions, asking detailed questions, and designing tailored API integration solutions.
- It also acts as a trusted advisor on deployment methodologies and analytics integrations, and captures prospect feedback to inform product and engineering roadmaps.
|
||||||
|
|
Sales Development Rep, Enterprise
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
DX is a fast-growing Salt Lake City–based SaaS company that helps engineering leaders build high-performing teams and collects data to provide insights into developer productivity for customers like Pinterest and GitHub. The business has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian, which will expand resources, accelerate growth and R&D, and increase impact for customers. At DX, the core value is individual mastery—the belief that excelling at your craft leads to thriving and strong rewards, even though outcomes may be outside of one’s control. The role involves prospecting outbound and inbound leads, building relationships, delivering an exceptional experience for software engineering leaders, learning personalized outreach and social selling, and collaborating with account executives and marketing. The opportunity is for those seeking accelerated career growth, ownership without micromanagement, faster skill and pay progression, and a measurable impact on the company’s success.
|
||||||
|
|
Sales Development Rep, Enterprise
Atlassian
|
Salt Lake City
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams and gathers millions of data points daily to yield insights into developer productivity and experience at clients like Pinterest, GitHub, BNY, Xero, and many others. The business has scaled profitably, tripling its annual recurring revenue in recent years, and it recently closed on an acquisition by Atlassian. Joining Atlassian is expected to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes individual mastery and clear performance standards, rewarding those who excel, while acknowledging that outcomes are influenced by factors beyond the team’s control. In the role, you will prospect outbound and inbound leads, build relationships with prospective businesses, deliver an extraordinary experience to software engineering leaders, learn personalized outreach and social selling, and partner with account executives and marketing, all while challenging yourself, owning your work without micromanagement, and aiming to have a measurable impact on the company’s success.
|
||||||
|
|
Associate Solutions Engineer | DX
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role involves serving as the solution expert throughout the sales cycle, solving prospects’ most complex business problems with Atlassian products, and helping to close critical deals. Key responsibilities include leading technical evaluations (POCs and pilots) with Account Executives, conducting discovery and strategy sessions, asking consultative questions, designing tailored solution integrations, and acting as a trusted advisor on deployment methodologies and analytics. The position also requires capturing and synthesizing technical feedback from prospects to collaborate with Product and Engineering to inform product enhancements and roadmap priorities.
|
||||||
|
|
Associate Solutions Engineer | DX
Atlassian
|
Salt Lake City
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassian supports flexible work arrangements—office, remote, or a combination—and hires in any country with a legal entity.
The DX Solutions Engineering Team is seeking a highly skilled Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com).
The role involves serving as the solution expert throughout the sales cycle, solving prospects' complex business problems, and helping close critical deals.
Responsibilities include leading technical evaluations (POCs and pilots) with Account Executives, conducting discovery and strategy sessions, and designing tailored solutions that integrate the company’s APIs with client workflows.
The engineer will act as a trusted advisor on deployment methodologies and analytics, and will capture and feed technical feedback to Product and Engineering to influence roadmap priorities.
|
||||||
|
|
Account Executive, Public Sector - Canada
Atlassian
|
Washington
United States |
Not specified | Unknown | Sales |
|
Is remote?:No
Atlassians can choose where they work—office, home, or a mix. This flexibility lets them better support family, personal goals, and other priorities. Atlassian can hire people in any country where it has a legal entity. The text includes a placeholder indicating a job description should be inserted. Overall, the passage outlines flexible, globally oriented work and hiring practices.
|
||||||
|
|
Account Executive, Public Sector - Canada
Atlassian
|
Unknown | Not specified | Unknown | Sales |
|
Is remote?:Yes
1) Atlassians can choose where to work—office, home, or a mix.
2) This flexibility helps employees support their family, personal goals, and other priorities.
3) Atlassian can hire people in any country where it has a legal entity.
4) The text includes a placeholder tag [[INSERT JOB DESCRIPTION HERE]].
5) Overall, it highlights flexible work arrangements and global hiring reach.
|
||||||
|
|
Account Executive, Public Sector - Canada
Atlassian
|
Mountain View
United States |
Not specified | Unknown | Sales |
|
Is remote?:Yes
Atlassian allows employees to choose where they work—office, home, or a combination. This flexibility gives Atlassians more control over supporting their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder that says [[INSERT JOB DESCRIPTION HERE]]. Overall, it emphasizes flexible work locations, personal balance, and global hiring, with a missing job description section.
|
||||||