The Ampin App
deep insights into the Atlassian community

Miro is seeking a Revenue Accounting Manager within its Financial Reporting & Controls team to lead revenue recognition, close processes, and scalable controls across SaaS offerings, reporting to the Head of Revenue Accounting & Operations. The role oversees the month-end close for revenue and accounts receivable, manages a growing team, coordinates with Audit, and partners with Sales, Deal Desk, and Legal to ensure proper revenue treatment for complex deals and new product launches. Requirements include 5+ years in SaaS/tech revenue accounting with subscription models, a track record of process improvements, leadership experience, strong analytics, cross-functional influence, familiarity with Salesforce/NetSuite/Stripe, and ASC 606 knowledge, with a Bachelor’s in Accounting/Finance (CPA preferred). Benefits include 401k matching, equity, health benefits, fertility/family benefits, flexible time off, professional development, wellbeing and equipment allowances, and charitable donation matching, with a salary range of $116,000 to $152,250 (New York estimate) and remote East Coast candidates welcome. About Miro: a global visual collaboration platform with 1,600+ employees across 13 hubs, emphasizing diversity, inclusion, collaboration, and empowering teams to create the next big thing.

Miro's People Tech team keeps HR systems reliable to help employees collaborate and focus on impact, and they’re hiring a Service and Support Specialist in Austin to strengthen North America coverage. The role is Tier 2/3 Workday functional support, acting as the primary People Tech lead for North America, managing the Jira queue, coordinating with global peers and vendors, and driving service delivery. It includes Workday configuration, release testing, documentation, compliance reviews, vendor performance tracking, and building global knowledge resources to ensure process consistency and user enablement. Requirements include 5+ years in HRIS/People Systems with strong service ownership and 2–3 years hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus Jira or similar tools and excellent communication skills. Benefits include 401k matching, equity, comprehensive health benefits, fertility and family-forming support, flexible time off, wellbeing and equipment allowances, learning funds, charitable donation matching, and a strong commitment to diversity, inclusion, and collaboration.

The Renewals org at Miro is a globally distributed and diverse team responsible for all subscription renewals (direct and through partners) and is looking to add a Renewals Manager to own relationships with Miro’s most valued customers in the DACH region. The role entails owning the end-to-end renewal journey, achieving high retention across the assigned territory, and collaborating with cross-functional teams to ensure long-term customer success and minimize attrition. Responsibilities include serving as the primary contact for strategic DACH clients, forecasting and negotiating renewals to protect and grow recurring revenue, partnering with Account Executives and Customer Success Managers to identify expansion, and maintaining accurate CRM data. Requirements include 5+ years in renewals or enterprise SaaS account management within the DACH market, proven churn mitigation in multi-stakeholder environments, strong negotiation and English/German communication, senior stakeholder relationship skills, and data-driven portfolio management. The role offers benefits such as competitive equity, pension, office perks, wellbeing and learning allowances, travel support, and highlights Miro’s mission, diverse culture, and commitment to belonging and inclusion, with a Recruitment Privacy Policy governing applicants’ data.

The New Products Team is at the forefront of Miro’s multi-product GTM, responsible for testing positioning, pricing and packaging, feeding the feedback loop, and acting as the field enablement spear to expand Miro’s footprint. As a New Product Specialist, you’ll lead the go-to-market for one of Miro’s newest offerings, functioning as a commercial overlay to generate demand, deliver strategic demos, and close the first wave of customer deals while validating the full end-to-end motion from product promise to value realization. You’ll partner with AEs, SEs, and Post-Sales to co-sell, support pilots, ensure strong implementations, turn customer insights into actionable feedback for Product/Marketing/Enablement, and pressure test the GTM lifecycle to create repeatable sales plays and enablement content. What you’ll need includes 7+ years in a quota-carrying SaaS AE/AM role serving large enterprise or strategic customers, a track record selling new or early-stage products (founding overlay or vertical specialist a plus), and strong discovery, strategic account planning, and consultative selling skills; ability to operate independently and engage with VP+ stakeholders. What’s in it for you includes a competitive equity package, wellbeing benefits, learning allowances, English lessons, travel allowance, and a culture focused on belonging and collaboration; Miro emphasizes diversity and inclusion and outlines its Recruitment Privacy Policy.

- The GTM Strategy & Enablement Team works to drive alignment, clarity, and execution across the GTM org by partnering with Sales, Marketing, and Product to enable Miro customers and deliver growth through data-driven insights and operational excellence. - The role aims to reinvent Miro’s entire Go-To-Market engine by integrating AI, automation, and human expertise, with a global mandate across all customer segments (250,000 customers and 100M users) and reporting to the CRO; it covers GTM Strategy, Enablement, and collaboration with Product, Marketing, and cross-functional areas, including partners, solution engineering, sales, support, renewals, acquisition, and education. - Top outcomes include building AI-augmented GTM operations, engineering proactive customer engagement models using AI alongside humans, creating data-driven end-to-end solutions, and scaling value delivery through a balanced mix of automation and human effort. - Key responsibilities involve redesigning the GTM approach from the ground up, architecting the AI/human balance, analyzing performance metrics to close gaps, driving adoption across horizontal and vertical solutions, and transforming customer engagement from reactive to proactive. - The ideal candidate is a transformation-minded leader with consulting and senior SaaS GTM experience, deep AI knowledge, a customer-first mindset, and hands-on technical ability, with compensation in SF estimated between $304,000 and $380,000 plus benefits (401k, equity, health, fertility, learning allowances, charitable matches), and a culture-focused on belonging aligned with Miro’s mission.

The job posting describes a senior Go-To-Market Strategy & Enablement role at Miro, reporting to the CRO, aimed at reinventing Miro’s GTM engine through AI, automation, and human expertise for a global base of 250,000 customers and 100 million users. The role spans GTM Strategy and Enablement with collaboration across Product and Marketing and covers partners, solution engineering, sales, support, renewals, new customer acquisition, and customer education to drive horizontal adoption and vertical-specific solutions. Top outcomes include reinveting GTM operations with AI, engineering proactive customer engagement models, creating data-driven end-to-end solutions, and scaling value delivery via a balanced mix of automation and human work. The ideal candidate is a transformation-minded leader with consulting firm Engagement Manager+ experience and senior SaaS GTM leadership, deep AI understanding, a customer-first mindset, and hands-on ability to configure agentic workflows and stay current with tech trends. Benefits include 401k matching, competitive equity, health benefits, fertility/family support, flexible time off, learning allowances, charitable donation matches, with a New York salary range of $290k-$364k, and a strong emphasis on diversity and belonging at Miro.

This is a London-based, newly formed team with global reach across the US and Yerevan, tasked with transforming the employee technology experience from traditional IT support to an automated, security-first engineering discipline, with the Lead establishing the foundation, recruiting top talent, and driving continuous improvement through AI, deep automation, and integration. The role is to establish and lead the Global End User Engineering (EUE) team in London, recruiting and mentoring the founding team and creating a high-performance, engineering-led culture while managing a multi-time-zone technical team (US and Yerevan). Responsibilities include driving automation and AI to reduce toil and MTTR, designing and integrating enterprise workflows across identity, HRIS, collaboration, and service tools, owning and enhancing core SaaS apps (Slack, G-Suite, Jira, JAMF, Glean), and executing the strategic roadmap with CI/CD and Infrastructure as Code. It also requires close collaboration with Corporate Security and Privacy to define security standards and audits, ensuring a robust security and compliance posture across managed apps and devices. The package includes a competitive equity offer, health and pension benefits, learning allowances, wellbeing support, and the opportunity to work within a globally diverse team at Miro, a company focused on belonging, collaboration, and building the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with various marketing groups and cross-functional teams to scale impact. The role leads this evolution by building and scaling the team, delivering immediate value through better measurement, attribution, and insights, and establishing a vision and governance for marketing analytics. Responsibilities include defining a strategy and roadmap across PLG and enterprise, creating a trusted metrics source, implementing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), expanding experimentation, and partnering with Data Engineering on data quality and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, and knowledge of marketing tech stacks and cross-system data flows. Benefits and compensation include a salary range of $243,200-$304,000 (NYC/SF/LA), 401k matching, comprehensive health benefits, fertility/family forming benefits, flexible time off, development allowance, charitable matches, and a culture at Miro focused on belonging and collaboration.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with multiple marketing areas and collaborates with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. - The role involves leading this transformation, scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision, metrics framework, and governance for marketing data. - Key responsibilities include building the analytics team and processes, defining a roadmap aligned with PLG and enterprise priorities, establishing a trusted metrics source, implementing attribution/investment frameworks, scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. - Candidates should have 10+ years in marketing analytics or data science with at least 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and familiarity with marketing tech stacks and data governance. - Perks and culture emphasize a competitive equity package, health and pension plans, office comforts and wellbeing/learning allowances, and joining a globally diverse, collaborative team at a mission-driven company focused on belonging and delivering impact.

Miro’s Strategic Finance team uses external market monitoring and internal analysis to shape the company’s financial future, and this role is fully remote in the US with an option to work in a local office. The Strategic Finance Manager will be the key financial partner to the Sales organization, delivering data-driven insights to optimize GTM investments and support growth, including GRR forecasting and financial planning. Responsibilities include partnering with the Customer Success and CX Operations teams to analyze CX unit economics, manage headcount and operating expense budgets, develop scalable planning processes, and collaborate with Sales, Product, and corporate finance. Requirements include 5+ years in Strategy Consulting, PE/VC, or Strategic Finance in high-growth environments, strong financial modeling and SaaS metrics experience, and excellent communication and cross-functional collaboration skills. Benefits include 401k matching, competitive equity, comprehensive health benefits, flexible time off, learning allowances, and a NY-specific salary range of $145,000–$161,000, with Miro emphasizing belonging, diversity, and an inclusive, collaborative culture.

As a member of the Financial Reporting & Controls team, you will help provide accurate financials, build our financial infrastructure, and support scale while collaborating with Sales, Business Technology, and Product to maintain compliance. The Revenue Accounting Manager role, reporting to the Head of Revenue Accounting & Operations, will lead month-end close for revenue and accounts receivable, manage audits, supervise a growing team, and build scalable revenue recognition and billing frameworks for new product launches and evolving business models, with remote East Coast candidates welcome. The ideal candidate should demonstrate strong leadership, influence cross-functional teams, explain complex accounting to non-finance stakeholders, thrive in ambiguity, and apply rigorous analytics to large datasets and strategic decisions. Requirements include 5+ years of SaaS/tech revenue accounting with subscription models, experience leading quote-to-cash improvements and revenue recognition for new offerings, mentoring junior staff, proficiency with Salesforce and ERP/billing systems (NetSuite/Stripe a plus), and a Bachelor’s in Accounting/Finance (CPA preferred but not required). Perks include 401k match, competitive equity, health benefits, fertility/family benefits, flexible time off, learning and development allowance, charitable donation matching, with a New York–specific salary range of $116,000–$152,250, and the role sits within Miro’s global, diverse, collaborative mission to empower teams to create the next big thing.

Miro's People Tech team keeps HR systems reliable and intuitive to match the company's customer-focused, frictionless digital experience, and is hiring a Service and Support Specialist based in Austin to strengthen North America coverage. The role serves as the primary North America People Tech support lead, handling Tier 2/3 Workday issues, managing the Jira queue, coordinating with global peers, and leading Workday configuration, release testing, documentation, and compliance. Candidates should have 5+ years in HRIS/People Systems with 2–3 years of hands-on Workday across Core HCM, Absence, Compensation, reporting, and integrations, solid experience with IT service tools like Jira, and strong communication for global stakeholders. Benefits include 401k matching with competitive equity, medical/dental/vision, fertility and family-forming benefits, flexible time off, in-office perks, learning allowances, WFH equipment support, and charitable donation matching. Miro is a large, distributed company focused on empowering teams to create the next big thing, with a diverse and inclusive culture and a Recruitment Privacy Policy governing applicants’ data.

The Renewals organization at Miro is a globally distributed team responsible for managing all subscription renewals, with a collaborative culture that aims to own relationships with the most valued customers. The Renewals Manager will own the renewal journey for the existing customer base in the DACH region, drive high retention, and partner with cross-functional teams to ensure long-term customer success with Miro. Key responsibilities include acting as the primary contact for strategic DACH clients, managing end-to-end renewals from early engagement through forecasting, negotiation and closure, and identifying expansion opportunities while maintaining accurate CRM data. Requirements include 5+ years in renewals or enterprise SaaS account management in the DACH market, proven churn mitigation, strong negotiation and commercial acumen, English and German fluency, and the ability to build relationships with senior stakeholders and manage multiple priorities. Miro offers a competitive equity package and benefits, a globally diverse and inclusive culture, and ample opportunities for career growth, learning, and development.

The New Products Team at Miro leads the go-to-market for new offerings, testing positioning, pricing, and packaging while feeding critical feedback to product, marketing, and enablement to expand Miro’s footprint. As a New Product Specialist, you’ll own the GTM execution for one of Miro’s newest products, generating demand, delivering strategic demos, closing early deals, and validating the full motion from product promise to value realization. You’ll execute targeted sales motions to win early customers, partner with AEs/SEs/Post-Sales to co-sell and support pilots, and translate customer insights into actionable feedback while pressure-testing the entire GTM lifecycle for repeatable plays and enablement content. Requirements include 7+ years in a quota-carrying SaaS AE/AM role serving enterprise customers, a proven track record selling new or early-stage products, and strong discovery, account planning, and consultative selling skills, with experience in adjacent SaaS sectors and PM/SE/PS backgrounds being a plus. Benefits include a competitive equity package, wellbeing and learning allowances, insurance coverage, health check reimbursement, and travel support, alongside Miro’s emphasis on a diverse, inclusive, globally collaborative culture and information on recruitment privacy practices.

The GTM Strategy & Enablement Team at Miro works with Sales, Marketing, and Product to drive alignment, clarity, and execution across the GTM organization using data-driven insights and operational excellence to deliver growth, customer excellence, and market impact. The role seeks to reinvent Miro's entire GTM engine by integrating AI, automation, and human expertise, reporting to the CRO with a global mandate across all segments (250,000 customers and 100 million users), and spanning GTM Strategy, Enablement, partners, solution engineering, sales, support, success, renewals, new customer acquisition, and customer education. Top outcomes include augmenting valuable work with AI, building proactive customer engagement models, delivering end-to-end data-driven solutions, and scaling customer value through a balanced mix of automation and human effort. Ideal candidates are strategic yet hands-on transformation leaders with consulting (Engagement Manager+) and senior SaaS GTM leadership experience, deep AI understanding for GTM reengineering, a customer-first mindset, and proven ability to redesign functions; compensation includes a SF salary range of $304,000 to $380,000, plus 401k matching, equity, and comprehensive benefits. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, built on collaboration and inclusion with a recruitment privacy policy.

As part of the GTM Strategy & Enablement Team, the role partners with Sales, Marketing, and Product to define strategy, streamline processes, and enable teams to deliver growth and exceptional customer outcomes for Miro customers. The role aims to reinvent Miro's entire Go-To-Market engine by integrating AI, automation, and human expertise, with a global mandate across all customer segments (250,000 customers and 100 million users) and reporting to the CRO, spanning GTM strategy, enablement, partners, solution engineering, sales, support, renewals, and education. Top outcomes include deploying AI to augment human work, creating proactive customer engagement models with AI agents, and delivering data-driven, end-to-end solutions that scale customer value through a balanced mix of automation and human effort. Key responsibilities involve redesigning GTM from the ground up, optimizing the balance between AI, automation, and humans, analyzing metrics to identify gaps, driving adoption of horizontal and vertical solutions, and shifting engagement from reactive to proactive. Candidates should be strategic, transformation-minded leaders with consulting and senior SaaS GTM experience, a deep understanding of AI's potential in GTM, and hands-on technical capability; the role offers a NY salary range of $290,000–$364,000, comprehensive benefits, and a culture focused on diversity, belonging, and collaboration.

This posting announces a newly formed London-led team with global reach (US and Yerevan) aimed at transforming the employee technology experience from traditional IT support to a modern, automated, security-first engineering discipline. The Lead will establish and guide the Global End User Engineering (EUE) Team, define the structure, recruit the founding members, and foster an engineering-led culture across multiple time zones. Key duties include driving deep automation and AI integration to reduce toil and MTTR, engineering and integrating enterprise workflows across core apps, owning enhancements of Slack, G-Suite, Jira, JAMF, and Glean, and executing the long-term technical roadmap with CI/CD and Infrastructure as Code. Requirements include 5-7+ years in IT operations/infrastructure/end-user services with at least 2 years in a leadership role, experience managing distributed teams, hands-on work with the core tech stack, automation platforms, and strong IT security/compliance knowledge. Miro offers a competitive equity package, health and pension benefits, learning allowances, wellbeing support, and a commitment to diversity and inclusion as part of empowering teams to create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leaders across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, as well as with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution, scale the team, define the vision for marketing analytics, establish trusted metrics and governance, and partner across the organization to strengthen data infrastructure and provide immediate value through better measurement, attribution, and insights. Responsibilities include building the analytics team and processes, defining a roadmap for PLG and enterprise marketing analytics, creating a single source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and collaborating with Data Engineering and senior leadership to translate analytics into action. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG and B2B analytics, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and data flows, and the ability to synthesize complex data into clear insights while upholding data quality and privacy. Benefits include 401k matching and equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, learning allowances, charitable donation matches, and a salary range of $243,200 to $304,000 (applicable to NY/SF/LA), with final compensation based on skills and experience; Miro emphasizes its mission, diverse and inclusive culture, and commitment to belonging.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, deliver immediate value through improved measurement, attribution, and insights, and define a long-term vision and governance for marketing analytics. Responsibilities include building and leading the team and processes, defining a roadmap across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), and scaling experimentation. You’ll partner with Data Engineering to improve data reliability and reporting and serve as a strategic thought partner to marketing leadership, translating analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution/KPI systems and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a systems-thinking approach focused on data quality, governance, and privacy-by-design, with competitive equity and benefits and a globally diverse culture at Miro.

The role is a US-based, fully remote Strategic Finance Manager that acts as the financial partner to Sales and the CX organization, using data-driven analysis to optimize GTM investments, drive growth, and manage GRR/MAU forecasting and CX headcount planning. You’ll evaluate new initiatives, build financial business cases, own forecasting and target setting for all GRR and MAU metrics, assess CX unit economics, and work with the broader Strategic Finance team (Sales, Product, and corporate functions). Requirements include 5+ years in Strategy Consulting, PE/VC, or Strategic Finance within high-growth environments; the ability to influence senior executives; expertise in financial modeling, forecasting, and SaaS metrics like CAC and LTV; and strong analytical, problem-solving, and communication skills. Benefits include 401k matching with competitive equity, comprehensive medical/dental/vision, fertility and family forming benefits, flexible time off, wellbeing and equipment allowances, an annual learning budget, and charitable donation matching; the estimated NY salary range is $145,000 to $161,000, with final compensation based on experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing collaboration, inclusion, and a diverse, innovative culture, with a Recruitment Privacy Policy.

This job posting is for a Revenue Accounting Manager at Miro, within the Financial Reporting & Controls team, who will lead revenue accounting, the month-end close for revenue and AR, manage audits, and oversee a growing team while ensuring ASC 606-compliant revenue recognition across subscription, usage-based, and hybrid models. The role involves designing scalable revenue processes, implementing controls, and establishing billing and revenue frameworks to support new product launches and evolving business models, and requires partnering with Sales, Deal Desk, and Legal to evaluate complex contracts. The candidate should have 5+ years of SaaS/tech revenue accounting experience, a track record of process improvements in quote-to-cash, experience mentoring teams, strong analytical and cross-functional communication skills, and familiarity with Salesforce, NetSuite, and Stripe, with a Bachelor’s in Accounting/Finance and CPA preferred but not required. The role demands the ability to work in ambiguous situations, communicate complex accounting concepts to non-finance stakeholders, and lead through rapid growth as the company scales globally. Miro offers remote East Coast US-based candidates, a salary range of $116,000–$152,250 (New York area), 401k matching, equity, comprehensive health benefits, fertility/family benefits, flexible time off, a learning and development allowance, and other perks.

Miro's People Tech team keeps HR systems reliable to help employees collaborate, deliver their best work, and make an impact for customers, mirroring Miro’s own frictionless, collaborative ethos. The Service and Support Specialist role is based in Austin and will lead North American support, coordinating with global peers to ensure full coverage and strong service delivery. Responsibilities include Tier 2/3 Workday support, managing the Jira queue, collaborating with stakeholders and vendors, leading Workday configuration and release testing, and developing knowledge resources. Requirements call for 5+ years of experience in HRIS/People Systems, 2–3 years of hands-on Workday across Core HCM, Absence, Compensation, reporting, and integrations, plus strong communication and IT service tool skills. Benefits include 401k matching, competitive equity, health benefits, fertility and family-forming support, flexible time off, learning and development funds, and charitable donation matching, all within a diverse and inclusive Miro culture.

- The Renewals team at Miro is a globally distributed group responsible for managing all subscription renewals, direct and via partners, and is seeking someone to own relationships with the company’s most valued customers in a collaborative, diverse culture. - The Renewals Manager will own the renewal journey for the existing customer base in the DACH region, drive high retention, and work closely with cross-functional teams to delight customers and ensure long-term success with Miro. - You will act as the primary contact for strategic DACH clients, manage end-to-end renewal from early engagement and forecasting to negotiation and closure, identify expansion opportunities with Account Executives and Customer Success Managers, and maintain accurate renewal data in CRM. - Requirements include 5+ years in renewals or enterprise SaaS account management in the DACH market, proven churn mitigation in complex multi-stakeholder environments, strong negotiation and English/German communication, and a data-driven, highly organized approach to managing a portfolio. - The role offers competitive equity, pension, wellbeing and learning allowances, plus travel opportunities within a globally diverse team; Miro emphasizes its mission to empower teams to create the next big thing and its commitment to inclusion and belonging, supported by a recruitment privacy policy.

The New Products Team at Miro leads the company’s multi-product GTM by testing positioning, pricing, and packaging and by enabling field teams, serving as a high-impact input to the feedback loop. The New Product Specialist will lead go-to-market for one of Miro’s newest offerings, generating demand, delivering strategic demos, closing early customer deals, and validating the full motion from product promise to value realization. Responsibilities include executing targeted sales motions, partnering with AEs/SEs/Post-Sales to co-sell and pilot, turning field insights into actionable feedback for Product/Marketing/Enablement, and forecasting new opportunities. Requirements include 7+ years in a quota-carrying SaaS AE/AM role with a track record selling new or early-stage products, plus experience as a founding overlay or vertical specialist (a strong plus), and strong discovery, account planning, and consultative selling skills, with the ability to work independently and engage VP+ stakeholders. Perks include competitive equity, wellbeing and health benefits, learning allowances, and travel support, and Miro is a global visual collaboration platform that values diverse, inclusive teams and a culture of collaboration.

The GTM Strategy & Enablement Team at Miro partners with Sales, Marketing, and Product to define strategy, streamline processes, and enable teams worldwide to deliver consistent growth and outstanding customer value through data-driven insights and operational excellence. The role aims to reinvent Miro's entire Go-To-Market engine by integrating AI, automation, and human expertise, with a global mandate across all customer segments (250,000 customers and 100M users) reporting to the CRO and spanning partnerships, solution engineering, sales, support, renewals, and customer education. Top outcomes include AI-augmented GTM operations, proactive customer engagement models with AI agents, data-driven end-to-end solutions, and scalable value delivery via a balanced mix of automation and human work. Responsibilities include redesigning the GTM approach from the ground up, optimizing the balance between AI, automation, and human labor; analyzing performance metrics; driving adoption across horizontal and vertical GTM solutions; and transitioning customer engagement from reactive to proactive; the ideal candidate has top-tier consulting and senior SaaS GTM leadership experience, deep AI expertise, and hands-on ability to configure agentic workflows. Miro offers competitive compensation (SF range $304k–$380k) and benefits (401k matching, medical/dental/vision, fertility and family benefits, learning and wellbeing allowances, donation matching), along with a diverse, inclusive culture and a mission to empower teams to create the next big thing.

The position sits in Miro's GTM Strategy & Enablement Team and partners with Sales, Marketing, and Product to define strategy, streamline processes, and enable teams to deliver growth and excellent customer outcomes. The role's core mission is to reinvent Miro's entire Go-To-Market engine by integrating AI, automation, and human expertise, with a global mandate across all segments serving 250,000 customers and 100 million users and reporting directly to the CRO. Top outcomes include using AI to augment human work, creating proactive engagement models with AI agents, and delivering data-driven end-to-end solutions that scale customer value through balanced automation and human input. Key responsibilities are redesigning GTM from the ground up, architecting the balance between AI, automation, and human teams, analyzing metrics to identify gaps, driving adoption for horizontal platform and vertical solutions, and shifting customer engagement from reactive to proactive. The ideal candidate combines top-tier consulting and senior SaaS GTM leadership experience, deep AI expertise, a customer-first transformation mindset, and hands-on technical capabilities, while Miro highlights diversity, inclusion, and comprehensive benefits.

This London-based role leads a new Global End User Engineering team to transform the employee technology experience from traditional IT support to a modern, automated, security-first engineering discipline across the US, Europe, and Yerevan. You’ll establish the EUE team, recruit and mentor the founding members, and cultivate a high-performance, engineering-led culture while driving deep automation and AI integration to eliminate toil and shorten MTTR. You’ll engineer and integrate enterprise workflows across core apps (identity, HRIS, collaboration, service tools) and own enhancements to critical SaaS applications like Slack, G-Suite, Jira, JAMF, and Glean, aligned to a long-term technical roadmap with CI/CD and IaC. You’ll partner with CorpSec and Privacy to ensure robust security and compliance, and conduct regular audits across managed applications and devices. Requirements include 5-7+ years in IT Ops/Infrastructure/End User Services with at least 2 years in a leadership role, proven experience managing distributed teams, hands-on experience with the listed tools, automation platforms and languages (Python, JavaScript), security expertise, and a mindset for scalable, iterative, Agile practices; benefits include competitive equity, health/pension, wellbeing and learning budgets, and a diverse, inclusive culture at Miro.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. This role will lead the evolution by scaling the team, defining the vision and roadmap for marketing analytics, establishing trusted metrics frameworks, and partnering across the organization to strengthen data infrastructure and governance while delivering immediate value through improved measurement, attribution, and insights. Key responsibilities include building and leading the team, defining strategic priorities for PLG and enterprise segments, creating a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and working with Data Engineering to improve data reliability and reporting. Candidates should have 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks (Salesforce, Marketo, Segment, Google Analytics). Miro offers a compensation range of $243,200 to $304,000 (for NYC/SF/LA), plus 401k matching, competitive equity, health benefits, fertility and family-forming benefits, flexible time off, professional development allowances, and a culture focused on belonging, collaboration, and inclusion.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with all marketing areas and cross-functional teams. As head of the role, you’ll build and scale the team, establish a clear vision and roadmap for marketing analytics, and deliver immediate value through better measurement, attribution, and insights, while strengthening data infrastructure and governance. Responsibilities include creating a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance; designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality); scaling experimentation; and partnering with Data Engineering to improve data reliability and reporting. Candidates should have 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and a focus on data quality and privacy. Miro offers competitive equity, health and pension benefits, wellbeing support, an annual learning allowance, and a diverse, inclusive culture, with recruitment privacy policies in place.

- Miro’s Strategic Finance team uses data-driven analysis and market awareness to shape the company’s financial future, and the role is fully remote with an option to work from a local office. - The Strategic Finance Manager will serve as the financial partner to the Sales organization, delivering insights to optimize investments and drive growth, including GRR forecasting and strategic analyses. - Key duties include owning forecasting and targets for GRR and MAU, evaluating CX unit economics with the CX Operations team, planning headcount and operating expenses for CX, and collaborating with Sales Finance, Product Finance, and corporate functions. - Requirements include 5+ years in strategy consulting, PE/VC, or strategic finance in high-growth environments, strong financial modeling and SaaS metrics knowledge (CAC and LTV), and excellent communication. - Benefits cover 401k matching, competitive equity, health benefits, flexible time off, development allowances, and a NY-specific salary range of $145,000–$161,000, with Miro also emphasizing an inclusive, belonging-focused culture and recruitment privacy.

Miro is hiring a Revenue Accounting Manager within its Financial Reporting & Controls team to oversee the revenue accounting function during rapid growth, including the month-end close, accounts receivable, audits, and leading a team while building scalable processes and robust controls for accurate revenue recognition across SaaS offerings. The role reports to the Head of Revenue Accounting & Operations and involves establishing billing and revenue frameworks for new product launches, partnering with Sales, Deal Desk, and Legal to ensure proper revenue treatment for non-standard deals, and driving automation in the quote-to-cash process. Requirements include 5+ years of revenue accounting in SaaS/tech with subscription billing, experience leading process improvements, mentoring junior staff, strong analytics, cross-functional influence, familiarity with Salesforce and ERP/billing systems (NetSuite and Stripe a plus), and ASC 606 knowledge; CPA is preferred but not required. The benefits package includes 401k matching, competitive equity, health benefits, fertility and family-forming benefits, flexible time off, wellbeing and equipment allowances, an annual learning budget, and charitable donation matches, with a NY-area salary range of $116,000 to $152,250 (final compensation based on qualifications). About Miro, the company describes itself as a visual workspace for distributed teams with a mission to empower teams to create the next big thing, emphasizing collaboration, belonging, and inclusion across a global workforce.

Miro’s People Tech team is hiring a Service and Support Specialist in Austin to serve as the primary North America Workday support lead, focusing on service delivery and delivering a frictionless digital employee experience. You’ll manage the Jira queue, coordinate with global peers, collaborate with internal stakeholders and external vendors, and lead Workday configuration, release testing, documentation, and compliance while building global knowledge resources. Requirements include 5+ years in HRIS/People Systems with strong service ownership, 2–3 years hands-on Workday across Core HCM, Absence, Compensation, reporting and integrations, plus experience with Jira or similar IT service tools and a customer-first mindset aligned with Miro’s values. The role expects proactive, curious candidates who can translate technical issues for stakeholders and maintain data integrity while balancing business needs and user experience. About Miro: a visual workspace for innovation with 100M+ users and 250,000 companies, 1,600+ employees across 13 hubs, and a culture that emphasizes belonging, collaboration, and inclusion, plus competitive benefits including 401k matching, equity, health benefits, and professional development support.

The Renewals organization at Miro is a globally distributed, diverse team that manages all subscription renewals and is looking for a Renewals Manager to own relationships with the company’s most valued customers in the DACH region. You will own the end-to-end renewal process—from early engagement and forecasting to negotiation and closure—while partnering with Account Executives, Customer Success Managers, and other stakeholders to protect and grow recurring revenue and drive retention, upsell, and cross-sell. You’ll identify customer needs, ensure product value realization, maintain accurate renewal data in CRM, and develop strategic renewal plans aligned with customer goals to minimize attrition and secure long-term value realization. Requirements include 5+ years in renewals or enterprise SaaS account management in the DACH market, strong churn mitigation and negotiation skills, fluency in English and German, and the ability to engage senior stakeholders and manage multiple accounts. Miro offers a competitive equity package, pension, office perks, wellbeing and equipment allowances, a learning budget, travel allowance, and the opportunity to work in a globally diverse, collaborative environment that values belonging and inclusion.

The New Products Team at Miro drives the company’s multi-product GTM strategy by testing positioning, pricing, and packaging and serving as a critical feedback loop to enable field teams and expand Miro’s footprint. The New Product Specialist will lead the go-to-market for one of Miro’s newest offerings, generating demand, delivering strategic demos, closing the first wave of deals, and validating the full motion from product promise to value realization. Responsibilities include executing targeted sales motions to land early customer deals, partnering with AEs/SEs/Post-Sales, turning customer insights into actionable feedback for Product, Marketing, and Enablement, and pressure-testing the GTM lifecycle to create repeatable sales plays and enablement content while forecasting opportunities. Requirements include 7+ years in a quota-carrying SaaS AE/AM role with a track record selling new or early-stage products, experience in adjacent SaaS sectors, and strong discovery, account planning, and consultative value selling skills, plus the ability to engage VP+ stakeholders; a background in Product Management, Solution Engineering, or Professional Services is a plus. Perks include a competitive equity package, wellbeing benefits, insurance, health-check reimbursement, a learning and development allowance, English lessons, and travel stipend, alongside Miro’s emphasis on a diverse, inclusive culture and its Recruitment Privacy Policy.

Miro is seeking a senior leader in its GTM Strategy & Enablement Team to reinvent the entire GTM engine by integrating AI, automation, and human expertise, reporting to the CRO with a global mandate across SMB, mid-market, and enterprise and serving 250,000 customers and 100 million users. The role will own GTM Strategy and Enablement, collaborating with Product and Marketing, and will cover partners, solution engineering, sales, support, renewals, and customer education to drive both horizontal platform adoption and vertical-specific solutions. Top outcomes include AI-augmented GTM operations for higher-value work, proactive AI-assisted customer engagement, data-driven end-to-end solutions, and scaled customer value delivery through balanced automation and human expertise. Responsibilities involve redesigning GTM from the ground up, balancing AI, automation, and human teams, analyzing metrics to identify gaps, driving adoption strategies across platforms and verticals, and transforming customer engagement from reactive to proactive. The ideal candidate combines top-tier consulting transformation experience and senior SaaS GTM leadership, deep AI expertise, and hands-on tech fluency, with a salary range of $304,000 to $380,000 plus benefits (e.g., 401k matching, equity, health benefits, fertility/family benefits, flexible time off, and learning allowances) and a strong emphasis on diversity and belonging at Miro.

The role sits in the GTM Strategy & Enablement Team and is charged with reinventing Miro’s GTM engine by blending AI, automation, and human expertise to deliver greater customer value and scale globally. It reports to the CRO and has a global mandate across all segments, overseeing GTM Strategy and Enablement with cross-functional collaboration with Product and Marketing, covering partners, solution engineering, sales, support, renewals, new customer acquisition, and customer education. Top outcomes include using AI to augment high-value work, engineering proactive customer engagement models with AI agents, creating data-driven end-to-end solutions, and balancing automation with human effort to scale value delivery. Responsibilities include redesigning GTM from the ground up, optimizing the balance between AI, automation, and humans, analyzing metrics to identify gaps, driving adoption across horizontal platform and vertical solutions, and transforming customer engagement from reactive to proactive. Ideal candidates have a background in top-tier consulting (Engagement Manager+) and senior SaaS GTM leadership, deep AI understanding, hands-on ability to configure agentic workflows, and a customer-first mindset; Miro offers competitive compensation and benefits, plus a culture that emphasizes belonging and inclusion.

Miro is forming a new London-based End User Engineering (EUE) team with global reach across the US and Yerevan to transform the employee technology experience from traditional IT support to a modern, automated, security-first engineering discipline. The role entails establishing and leading the Global EUE team, recruiting and mentoring the founding members, and managing a high-performance engineering culture across multiple time zones while championing automation and AI integration to reduce toil and MTTR. Responsibilities include engineering and integrating enterprise workflows across core apps (identity, HRIS, collaboration tools) and owning enhancements of SaaS applications like Slack, G-Suite, Jira, JAMF, and Glean, plus delivering the long-term technical roadmap with CI/CD and Infrastructure as Code. The position requires 5-7+ years in IT Operations/Infrastructure/End User Services with at least 2 years in a leadership role, experience managing distributed teams, hands-on work with key tools, automation platforms, strong IT security knowledge, and a track record of building an engineering-led, scalable, agile culture. Perks include a competitive equity package, health insurance, pension, meals and wellbeing support, learning allowances, and the chance to work within Miro’s diverse, collaborative global environment—an organization that values belonging and inclusion as part of its mission.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing across PLG, lifecycle, web & growth, brand, product marketing, and pipeline generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this transformation, scales the team, and delivers immediate value through improved measurement, attribution, and insights, while defining the vision for marketing analytics and establishing trusted metrics and governance. Responsibilities include building and leading the team and processes, defining a strategic roadmap aligned with business priorities, creating a single source of truth for marketing metrics with Marketing Ops, and designing attribution and investment frameworks (MTA, MMM, incrementality) plus scaling experimentation. The role also involves partnering with Data Engineering to improve data reliability and serving as a strategic thought partner to marketing leadership to translate analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and a commitment to data quality and privacy; the salary range is $243,200 to $304,000 (location-dependent) with full benefits and opportunities described by Miro.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, high-impact function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. The role leads this evolution, scales the team, delivers immediate value through improved measurement, attribution, and insights, and defines the vision, trusted metrics frameworks, and governance for marketing analytics across the organization. Responsibilities include building and leading the team, defining a strategic roadmap for marketing analytics across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering and executives to translate analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and the ability to synthesize complex data into business insights with a focus on data quality and privacy-by-design. Benefits include a competitive equity package, health insurance, pension, office perks, wellbeing and equipment allowances, a learning and development budget, and the opportunity to work with a globally diverse team; Miro is a visual workspace platform serving 100M+ users and 250,000+ companies, with a mission to empower teams to create the next big thing and a commitment to belonging, inclusion, and privacy in recruitment.

Miro’s Strategic Finance team uses data-driven analysis to shape the company’s financial future, combining market monitoring with internal insights to set objectives and identify growth opportunities, with a fully remote role and an optional local office. The Strategic Finance Manager will be the key financial partner to the Sales organization, delivering data-driven insights to optimize GTM investments and guide strategic initiatives, including GRR forecasting and MAU metrics. Core responsibilities include evaluating new initiatives, developing financial business cases, planning headcount and operating expenditures for CX, and collaborating with Sales, Product, and corporate finance. Requirements include 5+ years in strategy consulting, PE/VC, or strategic finance in high-growth environments, strong financial modeling and SaaS metrics (e.g., CAC, LTV), and the ability to influence executives and communicate effectively. Benefits encompass 401k matching, competitive equity, health benefits, fertility/family benefits, flexible time off, a learning allowance, charitable donation matches, and a NY-specific salary range of $145k–$161k, with final compensation based on experience; the company emphasizes diversity, inclusion, and a collaborative culture.

This job posting is for a Revenue Accounting Manager at Miro within the Financial Reporting & Controls team, reporting to the Head of Revenue Accounting & Operations, responsible for month-end close, accounts receivable, audits, and leading a growing team to ensure accurate revenue recognition across SaaS offerings. The role involves building scalable revenue processes and controls, establishing billing and revenue frameworks for new product launches, and partnering with Sales, Deal Desk, and Legal to determine revenue treatment for complex contracts. It also emphasizes driving automation in the quote-to-cash process, analyzing revenue trends, and developing revenue accounting policies, documentation, and training to support scale. Requirements include 5+ years of SaaS/tech revenue accounting experience, proven process-improvement leadership and mentoring ability, strong analytical and cross-functional collaboration skills, experience with Salesforce and ERP/billing systems (NetSuite/Stripe a plus), a Bachelor’s in Accounting/Finance, and ASC 606 expertise (CPA preferred but not required). The compensation package includes a salary range of $116,000 to $152,250 (New York area), 401k matching, equity, comprehensive benefits, flexible time off, development allowance, and charitable matches, with remote East Coast US candidates eligible, all within a company that emphasizes diversity, inclusion, and collaboration globally.

The People Tech team at Miro keeps HR systems reliable and intuitive, partnering with People Operations, IT, and cross-functional stakeholders to support, maintain, and enhance core HR systems. The Service and Support Specialist role, based in Austin, will be the primary North America support lead for Workday, acting as Tier 2/3 functional expert, owning day-to-day service operations, and driving service delivery and issue resolution. Requirements include 5+ years in HRIS/People Systems with 2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus strong analytics, communication, and a customer-first mindset. Responsibilities include managing the Jira queue, coordinating with internal stakeholders and external vendors, leading Workday configuration, testing, documentation, and compliance reviews, and building global knowledge resources. Miro offers competitive benefits (401k matching, equity, health benefits, fertility and family-forming benefits, flexible time off, learning allowances, charitable donation matching, etc.) and cultivates a culture of collaboration, inclusion, and empowerment to create the next big thing.

- The Renewals organization at Miro is globally diverse and responsible for all subscription renewals, seeking a Renewals Manager to own relationships with the company’s most valued customers. - The role focuses on owning the renewal journey for the existing customer base, achieving high retention in the DACH region, and collaborating with cross-functional teams to delight customers and ensure long-term success with Miro. - Responsibilities include being the primary contact for strategic DACH clients, managing end-to-end renewals from early engagement to closure, partnering with Account Executives and Customer Success Managers to identify expansion and reduce churn, and maintaining accurate renewal data in CRM. - Requirements include 5+ years in renewals or enterprise SaaS account management in the DACH market, churn mitigation experience, strong negotiation and commercial acumen, English and German fluency, and the ability to build relationships with senior stakeholders and manage a portfolio with competing priorities. - Miro offers benefits such as competitive equity, pension, wellbeing and learning allowances, and a globally diverse team, while highlighting its mission to empower teams through a diverse and inclusive culture and directing applicants to its Recruitment Privacy Policy.

The New Products Team at Miro leads testing of positioning, pricing, and packaging within a multi-product strategy, serving as a crucial input to the feedback loop and enabling field teams to expand Miro’s footprint. The New Product Specialist will lead go-to-market for a new offering, acting as a commercial overlay to generate demand, deliver strategic demos, close early deals, and validate the full end-to-end motion from product promise to value realization. Key responsibilities include executing targeted sales to land early customer deals, partnering with AEs, SEs, and Post-Sales to co-sell and pilot, and translating customer insight into actionable feedback for Product, Marketing, and Enablement, while pressure-testing the GTM lifecycle and forecasting opportunities. Requirements include 7+ years in quota-carrying SaaS AE/AM roles, a track record selling new or early-stage products (with experience as a founding overlay or vertical specialist a plus), and strong discovery, strategic planning, and product-demo skills, plus being a self-starter and strong communicator comfortable with VP+ stakeholders. Perks and context include a competitive equity package, wellbeing and learning allowances, insurance and health benefits, and English lessons, with Miro describing itself as a diverse, inclusive, collaborative workplace serving over 100M users and 250,000 companies across 13 hubs.

This role, reporting to the CRO, sits within Miro’s GTM Strategy & Enablement Team and partners with Sales, Marketing and Product to reinvent Miro’s entire Go-To-Market engine by integrating AI, automation, and human expertise on a global scale that serves 250,000 customers and 100 million users. Top outcomes include using AI to augment high-value work, engineering proactive customer engagement models, delivering data-driven end-to-end solutions that deepen engagement, and scaling customer value through a balanced mix of automation and human effort. Key responsibilities involve redesigning GTM from the ground up, architecting the optimal balance between AI, automation, and human teams; analyzing performance metrics and telemetry to close gaps; leading adoption across horizontal platform and vertical solutions; and shifting customer engagement from reactive to proactive. The ideal candidate is a strategic, transformation-minded leader with both top-tier consulting experience and senior SaaS GTM leadership, who understands AI’s potential in reengineering GTM, is hands-on with agentic workflows and latest tech, and maintains a customer-first mindset. Miro offers a comprehensive package including 401k matching, equity, health and family benefits, learning allowances, charitable donation matches, and a salary range around $304,000 to $380,000 (SF), with a culture centered on belonging, collaboration, and diversity.

- The GTM Strategy & Enablement Team at Miro partners with Sales, Marketing, and Product to drive alignment, clarity, and execution for customer value and growth using data-driven insights and operational excellence. - The role is to reinvent Miro's entire Go-To-Market engine by integrating AI, automation, and human expertise, with a global mandate across all segments (250k customers and 100M users) and reporting to the CRO. - Responsibilities include redesigning GTM from the ground up, optimizing the balance between AI, automation, and human work, analyzing performance metrics, driving adoption of horizontal and vertical solutions, and transforming customer engagement from reactive to proactive. - The ideal candidate is a transformation-minded leader with top-tier consulting experience, senior SaaS GTM leadership, deep AI understanding, and hands-on ability to configure AI-enabled workflows and stay on the cutting edge of technology. - Miro offers a salary range of $290k-$364k (NY), comprehensive benefits, 401k matching, and a strong emphasis on diversity and inclusion, along with background on the company culture and privacy considerations for applicants.

A London‑based End User Engineering (EUE) team with a global reach is being formed to transform the employee technology experience from traditional IT support to an automated, security‑first engineering discipline. The role is to establish and lead the Global EUE, recruit and mentor the founding team, manage cross‑time‑zone delivery (US and Yerevan), and own core SaaS applications (Slack, G‑Suite, Jira, JAMF, Glean) while building enterprise workflows. Responsibilities include driving deep automation and AI integration, designing a long‑term technical roadmap with CI/CD and Infrastructure as Code, and ensuring security and compliance in collaboration with Corporate Security and the Privacy team. Requirements include 5–7+ years in IT operations, infrastructure, or End User Services with at least 2 years in leadership, proven experience leading distributed teams, hands‑on expertise with the core tech stack, strong automation and security knowledge, and an Agile/CI/CD/IaC mindset. Perks include competitive equity, health and pension plans, wellness and learning allowances, a diverse global team, and a commitment to inclusion, with a noted Recruitment Privacy Policy.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing and collaborates with Data Engineering, Marketing Ops, Sales Ops, and Finance. The role leads this evolution, scales the team, defines the vision for marketing analytics, and strengthens data infrastructure and governance to deliver immediate value through improved measurement, attribution, and insights. Key responsibilities include building and leading the team, setting a strategy across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, implementing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation program experience, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance with privacy-by-design. The compensation package includes a salary range of $243,200 to $304,000 (locations NYC/SF/LA) plus 401k matching, competitive equity, health benefits, fertility and family-forming benefits, flexible time off, learning allowances, wellbeing support, and up to $2,000 in charitable donation matches each year, along with Miro’s mission and commitment to diversity, inclusion, and privacy policies.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leaders across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights while defining the vision, establishing trusted metrics frameworks, and strengthening data infrastructure and governance. You’ll build and lead the team, define the analytics roadmap aligned with PLG and enterprise priorities, establish a single source of truth for marketing metrics with Ops/Sales/Growth/Finance, design attribution and investment frameworks (MTA, MMM, incrementality testing), scale experimentation, and partner with Data Engineering to improve data reliability and reporting, serving as a strategic thought partner to executives. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and cross-system data flows, and a systems-thinking approach focused on data quality and privacy-by-design. Benefits include a competitive equity package, health insurance and pension, wellbeing and learning allowances, and opportunities to work within a globally diverse, inclusive team; Miro is a visual workspace for distributed teams, with a mission to empower teams to create the next big thing and a commitment to belonging and recruitment privacy policies.

Miro's Strategic Finance team combines external market monitoring with internal analysis to shape the company's financial future, set objectives, support strategic decisions, and identify growth opportunities, with a fully remote role and an option to work from a local office. The Strategic Finance Manager in the US will be the key financial partner to the Sales organization, using data-driven insights to optimize GTM investments and guide strategic initiatives, including financial planning and GRR forecasting. You’ll work with the Customer Success and CX Operations teams to evaluate CX unit economics, develop financial business cases, set headcount targets, and collaborate with Sales Finance, Product Finance, and corporate functions. Requirements include 5+ years in Strategy Consulting, PE/VC, or Strategic Finance in high-growth environments, ability to influence executives, strong financial modeling and forecasting skills, familiarity with SaaS metrics like CAC and LTV, and excellent collaboration and communication. Benefits include 401k matching, competitive equity, health benefits, family forming benefits, flexible time off, development allowances, charitable donation matches, and a NY salary range of $145,000-$161,000 with final compensation based on experience; Miro emphasizes belonging, diversity, and an inclusive culture, and the Recruitment Privacy Policy applies.

The role sits in Miro's Financial Reporting & Controls team and leads revenue accounting, month-end close, audits, and scalable process design for a rapidly growing SaaS company, partnering with Sales, Product, Legal, and other cross-functional teams. Key responsibilities include establishing billing and revenue frameworks for new product launches, ensuring ASC 606-compliant revenue recognition across subscription, usage-based, and hybrid models, mentoring a team of revenue accountants, and driving automation in the quote-to-cash process. Required qualifications include 5+ years in revenue accounting for SaaS/tech with subscriptions, experience leading process improvements and small teams, strong analytical and cross-functional collaboration skills, familiarity with Salesforce and ERP/billing systems (NetSuite/Stripe a plus), a Bachelor's in Accounting/Finance, and ASC 606 expertise (CPA preferred but not required). The position offers a New York-specific salary range of $116,000 to $152,250 with final compensation based on skills and experience, plus benefits such as 401(k) matching, equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, professional development support, and charitable donation matching; remote East Coast candidates are welcome. Miro is a global, inclusive, collaborative visual workspace with a mission to empower teams to create the next big thing, emphasizing diversity and belonging across its 1,600+ employees and 100M+ users.

Miro's People Tech team keeps HR systems reliable and intuitive, partnering with People Operations and IT to deliver a seamless digital employee experience, with the Service and Support Specialist role based in Austin to ensure North America coverage. The role acts as the primary NA People Tech support lead, delivering Tier 2/3 Workday functional support, managing the Jira queue, coordinating with global peers and vendors, and driving process improvements. Key responsibilities include Workday configuration and release testing, issue resolution, SLA monitoring, stakeholder communication, and maintaining global knowledge resources for user enablement. Required qualifications include 5+ years in HRIS/People Systems, 2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus strong analytical and communication skills, Jira experience, and a customer-first mindset aligned with Miro values. Perks include 401k matching, equity, comprehensive health benefits, flexible time off, learning and development allowances, charitable donation matches, and a culture focused on collaboration, belonging, and inclusion, with recruitment privacy policy noted.

The Renewals organization at Miro is a globally distributed team that handles all subscription renewals (direct and via partners) and is looking for a Renewals Manager to own relationships with the company’s most valued customers in a highly collaborative environment. The role focuses on owning the renewal journey for the existing customer base, achieving high retention in the DACH region, and partnering with cross-functional teams to drive long-term customer success and minimize attrition. Responsibilities include being the primary contact for strategic DACH clients, managing end-to-end renewals (engagement, forecasting, negotiation, and closure) to protect and grow recurring revenue, collaborating with Account Executives and CSMs to identify expansion opportunities, maintaining accurate CRM data, and developing renewal plans aligned with customer goals. Requirements include 5+ years in renewals or enterprise SaaS in the DACH market, proven churn mitigation in multi-stakeholder environments, strong negotiation and commercial acumen, fluency in English and German, and the ability to build relationships with senior stakeholders while managing a portfolio of accounts. The listing also notes benefits like a competitive equity package, pension, wellbeing and learning allowances, and highlights Miro’s diverse, inclusive culture and mission, along with a Recruitment Privacy Policy regarding applicant data.

The New Products Team at Miro leads go-to-market for new offerings, testing positioning, pricing, and packaging, feeding a critical feedback loop and enabling field teams as a high-impact GTM function. As a New Product Specialist, you’ll lead the GTM for one of Miro’s newest offerings—generating demand, delivering strategic demos, and closing the first wave of customer deals—while validating the full end-to-end motion and thriving as an entrepreneurial seller who moves from 0 to 1 and 1 to scale. You’ll partner with AEs, SEs, and Post-Sales to co-sell, support pilots, and ensure strong implementations, acting as the connective tissue between the field and internal teams to translate customer insight into actionable feedback and repeatable sales plays. Requirements include 7+ years in quota-carrying SaaS AE/AM roles with large or strategic customers, a proven track record selling new/early-stage products (founding overlay or vertical specialist a plus), experience in adjacent SaaS sectors, and background in Product Management/Solutions/Professional Services, plus strong discovery, strategic account planning, and consultative selling skills and the ability to engage VP+ stakeholders. Miro offers a competitive equity package, wellbeing and professional development benefits, insurance, health check reimbursement, and an inclusive culture focused on belonging and collaboration, with a mission to empower teams to create the next big thing and a global footprint of 100M+ users.

- This role, within the GTM Strategy & Enablement Team, aims to reinvent Miro's entire Go-To-Market engine by integrating AI, automation, and human expertise, reporting to the CRO with a global mandate. - The scope covers all customer segments and functions—sales, marketing, product, partners, solution engineering, support, renewals, and customer education—to drive data-driven, proactive engagement and scalable customer value. - Top outcomes include AI-augmented GTM operations, proactive engagement models, and end-to-end solutions that balance automation with human effort to accelerate customer impact. - The ideal candidate is a strategic, transformation-minded leader with consulting and senior SaaS GTM experience, deep AI understanding, and hands-on ability to redesign organizational functions and configure agentic workflows. - The package includes a San Francisco salary range of roughly $304k–$380k plus benefits and equity, along with Miro's emphasis on belonging and collaboration, serving more than 100M users and 250,000 companies worldwide.

The role sits in Miro’s GTM Strategy & Enablement Team and partners with Sales, Marketing, and Product to define strategy, streamline processes, and enable teams to drive growth and customer value for Miro’s 250,000 customers and 100 million users. It aims to reinvent Miro’s entire GTM engine by integrating AI, automation, and human expertise with a global mandate across all segments, reporting to the CRO. Top outcomes include using AI to augment human work, engineering proactive customer engagement models, and delivering data-driven, end-to-end solutions that scale value through a balanced mix of automation and human effort. Responsibilities encompass redesigning GTM from the ground up, balancing AI, automation, and human work, analyzing metrics to close gaps, driving adoption of both horizontal and vertical solutions, and shifting customer engagement from reactive to proactive. The ideal candidate has a top-tier consulting background (Engagement Manager+) followed by senior SaaS GTM leadership, deep AI knowledge, and hands-on tech skills, with a compensation package including 401k matching, equity, and health benefits; the New York area salary range is roughly $290,000 to $364,000 and may vary by location.

This is a London-based leadership role to create and lead a global End User Engineering (EUE) team with operations across the US and Yerevan, aimed at modernizing the employee technology experience with automation and a security-first engineering approach. Key duties include establishing the EUE organization, recruiting and mentoring the founding team, managing a multi-time-zone technical staff, and driving deep automation and AI integration, including designing and integrating enterprise workflows across identity, HRIS, collaboration, and service tools. The role also owns core SaaS application enhancements (Slack, G-Suite, Jira, JAMF, Glean), executes the strategic technical roadmap with CI/CD and Infrastructure as Code, and ensures security and compliance in partnership with Corporate Security and Privacy teams. Requirements include 5-7+ years in IT operations/infrastructure or end-user services, at least 2 years in a leadership role, experience leading distributed teams, hands-on work with the core tools, and strong automation and security/compliance expertise (e.g., Python, JavaScript, iPaaS, CI/CD/IaC). Benefits and culture include a competitive equity package, health insurance and pension, wellbeing and learning allowances, and the opportunity to work with a globally diverse team at Miro, a company that emphasizes collaboration, inclusion, and empowering teams to create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. In this role you will lead the evolution of marketing analytics, scale the team, deliver immediate value through improved measurement, attribution, and insights, and establish a vision and trusted metrics governance across the organization. You’ll build and lead the team, define a roadmap for marketing analytics across PLG and enterprise segments, create a single source of truth for marketing metrics with Marketing Ops/Sales/Growth/Finance, design attribution and investment frameworks (MTA, MMM, incrementality), scale experimentation, and partner with Data Engineering to improve data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong SQL and BI skills (Looker/Tableau, dbt, Python/R), and familiarity with marketing tech stacks plus data governance and privacy-by-design. The package includes 401k matching, equity, health benefits, fertility and family forming benefits, flexible time off, wellbeing and learning allowances, charitable donation matches, with a salary range of $243,200–$304,000 for select locations; Miro is a global, diverse, collaborative company that empowers teams to build the next big thing and emphasizes belonging, underpinned by a Recruitment Privacy Policy.

Miro’s Marketing Analytics team is transitioning from centralized support to a dedicated, embedded function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this evolution, scales the team, and defines a vision for marketing analytics, delivering immediate value through improved measurement, attribution, and insights, and strengthening data infrastructure and governance. Responsibilities include building the analytics team and setting a strategic roadmap for PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. Candidates should have 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics expertise, a proven track record with attribution frameworks and experimentation programs, and strong technical skills (SQL, Looker/Tableau, dbt, Python/R) plus knowledge of marketing tech stacks. Miro offers a competitive equity package, health insurance, pension, learning allowances, and a globally diverse, inclusive culture as part of its mission to empower teams to create the next big thing.

Miro’s Strategic Finance team shapes the company’s financial future through unbiased, data-driven analysis by combining external market monitoring with internal insights, and the role is fully remote with an option to work from a nearby local office. The Strategic Finance Manager will be the key financial partner to the Sales organization, delivering data-driven insights to optimize GTM investments and leading GRR forecasting, strategic analyses, and budgeting for CX headcount and operating expenses while collaborating with Sales, Product, and corporate finance. Candidates should have 5+ years in strategy consulting, PE/VC, or strategic finance in high-growth environments, with strong modeling and forecasting skills, familiarity with SaaS metrics like CAC and LTV, and the ability to influence senior executives. The compensation and benefits package includes 401k matching, competitive equity, health benefits, fertility and family-forming benefits, flexible time off, wellbeing and equipment allowances, and a learning budget, with a New York–specific salary range of $145,000 to $161,000 and final compensation based on skills and experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, committed to diversity and inclusion and governed by a Recruitment Privacy Policy for applicants’ data.

Miro is seeking a Revenue Accounting Manager to lead revenue accounting during rapid SaaS growth, reporting to the Head of Revenue Accounting & Operations, overseeing month-end close for revenue and accounts receivable, and mentoring a growing team while building scalable, ASC 606–compliant processes. The role involves establishing billing and revenue frameworks for new product launches, partnering with Sales, Deal Desk, and Legal to determine revenue treatment for complex or non-standard deals, and driving automation in the quote-to-cash process as the company scales. Candidates should have 5+ years of revenue accounting experience in SaaS or tech, a proven record of process improvements in quote-to-cash or new revenue recognition frameworks, strong leadership and cross-functional influencing abilities, excellent analytical skills, and familiarity with Salesforce, NetSuite, or Stripe; a Bachelor's in Accounting/Finance and ASC 606 knowledge are required. The compensation package includes a New York–specific salary range of $116,000 to $152,250, plus 401(k) matching, competitive equity, comprehensive health benefits, and perks like flexible time off, learning allowances, family-forming benefits, and charitable donation matching; remote East Coast candidates are welcome. About Miro: a global visual workspace company that emphasizes collaboration, belonging, and inclusion, with a mission to empower teams to create the next big thing and a culture centered on growth, innovation, and diverse talent.

This posting is for a Service and Support Specialist on Miro's global People Tech team, an internal IT group that keeps HR systems reliable and intuitive, with the role based in Austin to ensure North America coverage. The role requires 5+ years in HRIS/People Systems and 2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus Jira experience and a customer-first service ownership mindset. You will provide Tier 2/3 Workday functional support, serve as the primary North America People Tech lead, manage the Jira queue, collaborate with internal stakeholders and external vendors, and lead Workday configuration, release testing, documentation, compliance, and knowledge base development. You should have strong analytical and problem-solving skills, excellent communication across global stakeholders, and be proactive and aligned with Miro’s values of impact, empathy, collaboration, and iteration. In return, Miro offers benefits including 401k matching, equity, medical/dental/vision, fertility and family-forming benefits, flexible time off, wellbeing and equipment allowances, an annual learning budget, and charitable donation matches, all within a diverse and inclusive culture supported by a Recruitment Privacy Policy.

Atlassian supports flexible work arrangements worldwide with virtual interviews and onboarding, and can hire in any country where it has a legal entity. The role requires the candidate to be located in the Pacific Standard Timezone to help teams work effectively. They are hiring a strategic Senior Manager, CSS Enablement to lead a 6-8 person CSS Enablement team of FTEs and contractors and shape enablement strategy for scalable customer experiences. The Senior Manager will oversee Enablement Partners, collaborating with CSS Leadership, Technical Program Managers, and cross-functional partners to drive readiness, capability development, operational excellence, and tool adoption. The role emphasizes building a vision aligned with company priorities, developing programs to improve performance and knowledge continuity, and defining metrics while communicating progress and representing CSS Enablement in cross-functional forums.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company; this role, however, requires the candidate to be located in the Pacific Standard Timezone. The Senior Manager, CSS Enablement will lead a CSS Enablement team of 6-8 FTEs/contractors and shape an enablement strategy to equip CSS with the tools, knowledge, and frameworks needed to deliver exceptional customer experiences at scale. They will oversee Enablement Partners and collaborate closely with CSS Leadership, Technical Program Managers, and cross-functional partners to drive organizational readiness, capability development, and operational excellence, including leading the adoption of new tools and systems. They will define the global CSS Enablement vision, ensuring alignment with company priorities and building programs that enhance performance, accelerate learning, and maintain knowledge continuity across the organization. The ideal candidate brings strong people leadership, strategic vision, and learning & enablement experience, with responsibilities that include coaching the team, executing the strategy, establishing success metrics and ROI, reducing silos, representing CSS Enablement in cross-functional forums, and communicating progress to executive leadership.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. SMB Account Executives guide customers through their Atlassian cloud journey, advocating for customers and providing insights to product and engineering teams to improve the experience, in collaboration with Product specialists and Marketing. They are customer-centric and innovative, efficiently managing resources to serve Atlassian’s top 30,000 SMB customers, and report to the Sales Manager within their region in a remote role. As an AE, you’ll be the main point of contact for designated SMB accounts, develop territory plans to maximize expansion across a broad product portfolio and ensure high customer success. You’ll also provide regular sales forecasts and stay up-to-date on industry trends, market dynamics, and competitors in the EMEA market.

Atlassians can work in an office, from home, or in a hybrid arrangement, giving them control to support family and personal goals, and the company hires people in any country where it has a legal entity. SMB Account Executives guide customers through the Atlassian cloud journey, with the aim of showing how products align with customers’ objectives, operating at scale by advocating for customers and sharing insights with product and engineering teams, in close collaboration with Product specialists and Marketing. AEs are known for a customer-centric and innovative mindset and efficiently manage resources to serve Atlassian’s top 30,000 SMB customers. As an AE, you report to the Sales Manager in your geographical region, and the role is remote with flexibility and autonomy. You’ll be the main point of contact for designated SMB accounts, develop territory plans to maximize expansion and customer success, build strategic relationships to articulate value, provide regular sales forecasts and updates, and stay informed about industry trends, market dynamics, and competitor activity in the EMEA market.

At Atlassian, you can work in-office, from home, or in a hybrid arrangement, with this role located in Poland and the option to work remotely worldwide for up to 90 days per year. Interviews and onboarding are conducted virtually as part of their distributed-first approach, and they hire globally where they have a legal entity. The role sits within a unified R&D engineering team focused on moving customers to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. You will understand user journeys to guide Jira Align’s product strategy and collaborate with product, design, and engineering to direct the technical implementation of large-scale features, weighing trade-offs between correctness, robustness, performance, and customer impact. You will also debug inefficiencies, ship secure and maintainable code, contribute to code reviews and documentation, and mentor teammates to promote engineering excellence in design, testing, performance, security, and privacy.

Atlassians can work in the office, from home, or a mix, and the company hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first organization. The role requires you to be located in Poland and can be performed remotely or onsite in Gdańsk, with the option to work remotely worldwide for up to 90 days per year. The future team aims to build a 100-year company with a world-class engineering organization of empowered teams supported by the tools and infrastructure needed to do their best work, within a unified R&D effort. The engineering team focuses on helping customers move to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. In this role, you will understand the user journey to inform Jira Align product strategy, guide the technical direction for large-scale features, debug inefficiencies and ship secure, reliable code, contribute to reviews and documentation, mentor teammates to improve skills and the overall growth of the engineering team, identify blockers to ensure excellence in design, unit testing, performance, security, and privacy.

Atlassian supports flexible work arrangements—office, home, or hybrid—and conducts interviews and onboarding virtually as part of its distributed-first approach. For this role, you must be located in Poland and can work remotely or onsite in Gdańsk, with the option to work remotely worldwide for up to 90 days per year. The role sits within a unified R&D engineering team aiming to build a long-lasting, world-class organization focused on moving customers to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. You will understand the user journey to shape Jira Align's product strategy and collaborate with product, design, and engineering to implement large-scale features. You will debug inefficiencies, ship well-tested, secure, and reliable code, contribute to reviews and documentation, and mentor teammates to uphold excellence in design, testing, performance, security, and privacy.

Atlassians can choose where they work—office, home, or a combination—and interviews and onboarding are conducted virtually as part of being a distributed-first company; this role is fully remote but located in Poland. They are seeking a Backend Software Engineer to help build a world-class engineering organization of empowered teams within a unified R&D effort focused on cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. In this role, you will build and ship features daily in a highly scalable, cross-geo distributed environment, working in an open, collaborative team with engineers, architects, product managers, and designers. Responsibilities include code reviews with best practices for readability, testing, documentation, reliability, security, and performance; mentoring teammates; ensuring complete visibility, error reporting, and monitoring of high-performing backend services; and participating in Agile ceremonies such as stand-ups, sprint planning, retrospectives, and show-and-tell demos. You will report directly to your Engineering Manager.

Atlassian is a distributed-first company with virtual interviews and onboarding, and this role is fully remote but requires you to be located in Poland. They are seeking a Backend Software Engineer who will join a world-class, unified R&D team focused on helping customers move to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. The role involves building and shipping features daily in a highly scalable, cross-geo distributed environment and collaborating with experienced engineers, architects, product managers, and designers. Responsibilities include reviewing code with best practices for readability, testing, documentation, reliability, security, and performance; mentoring teammates; ensuring visibility, error reporting, and monitoring of high-performing backend services; and participating in Agile ceremonies. You will report directly to your Engineering Manager.

Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding as part of a distributed-first approach, and this role is fully remote but based in Poland. They’re seeking a Backend Software Engineer passionate about delivering creative improvements for engineering teams. The future team aims to build a 100-year company by empowering engineers and investing in tools and infrastructure to support cloud transition while delivering value across Jira, Confluence, Trello, and Bitbucket. Responsibilities include building and shipping features in a scalable, cross-geo environment; collaborating with engineers, architects, product managers, and designers; conducting code reviews emphasizing readability, testing, reliability, security, and performance; mentoring teammates; ensuring visibility, error reporting, and monitoring of backend services; and participating in Agile ceremonies. You will report directly to your Engineering Manager.

Atlassian offers flexible work options (office, home, or a mix) with virtual interviews and onboarding as part of its distributed-first approach. The Backend Software Engineer role is fully remote but requires you to be located in Poland and focuses on delivering creative improvements for engineering teams. The team is part of a unified R&D effort aimed at building a world-class engineering organization that supports cloud migration and adds value across Jira, Confluence, Trello, and Bitbucket. Your responsibilities include building and shipping features in a scalable, cross-geo environment, conducting code reviews with best practices, mentoring teammates, and ensuring observability, error reporting, security, and performance of backend services. You will participate in Agile software development, including stand-ups, sprint planning, retrospectives, and show-and-tell demo sessions, and report directly to the Engineering Manager.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being distributed-first. The company collaborates with major customers worldwide (e.g., Vodafone, Daimler, Klarna) to advance software and collaboration, and the Mid Market Sales team focuses on helping large customers scale their Atlassian investments. They can hire eligible candidates for this role in the UK, Netherlands, or Poland; the Mid Market Sales team was established in summer 2019 and draws on experience from Fortune 500 companies and startups. The team aims to reach ambitious targets while adhering to Atlassian values to shape a revolutionary sales model. In the role, you will report to the Mid-Market Sales Manager and develop/execute named account or territory plans, collaborate with channel sales to build strategies, and serve as the main contact for designated Mid-Market accounts.

Atlassian operates as a distributed-first company with flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, with interviews and onboarding conducted virtually. The Mid Market Sales team supports large customers like Vodafone, Daimler, and Klarna and focuses on helping them scale their Atlassian investments. The team was established in 2019 and brings experience from Fortune 500 companies and startups, guided by a commitment to results and Atlassian values. In this role, you will report to the Mid-Market Sales Manager and develop and execute named account or territory plans to maximize expansion and ensure customer success, while collaborating with channel sales to shape territory strategies. Eligible candidates for this position are in the UK, Netherlands, or Poland.

Atlassian offers flexible work arrangements—office, home, or a hybrid model—and hires in any country where the company has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The Mid Market Sales team helps our largest customers scale their investments in Atlassian, working with global brands like Vodafone, Daimler, and Klarna to advance humanity through software and collaboration. The team is eligible to hire candidates in the UK, Netherlands, or Poland and was established in the summer of 2019, drawing on experience from Fortune 500 roles and exciting startups. There is a strong commitment to meeting targets and building a revolutionary sales model while staying aligned with Atlassian's values as a guiding compass. In this role, you will report to the Mid-Market Sales Manager and develop and implement named account or territory plans to maximize expansion and customer success, collaborate with channel sales to build strategies for designated territory, and be Atlassian's main point of contact for designated Mid-Market accounts.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Mid Market Sales team helps large customers like Vodafone, Daimler, and Klarna scale their Atlassian investments, and eligible candidates can be hired in the UK, Netherlands, or Poland. The Mid Market Sales team was established in 2019, and its members bring experience from Fortune 500 companies and startups, united by a commitment to hitting targets and the Atlassian values. In this role, you will report to the Mid-Market Sales Manager and develop and implement named account or territory plans to maximize expansion opportunities across a broad product portfolio and ensure a high bar of customer success. You will collaborate with channel sales to build sales strategies for designated territories or named accounts and serve as Atlassian's main point of contact for those Mid-Market accounts.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The company aims to transform software development and collaboration, serving teams worldwide including Vodafone, Daimler, and Klarna. The Mid Market Sales team helps Atlassian's largest customers scale their investments, with eligibility to hire for this role in the UK, Netherlands, or Poland. The Mid Market Sales team was established in 2019 and includes people with backgrounds in Fortune 500 sales and management as well as startups, united by Atlassian values and ambitious goals. You will report to the Mid-Market Sales Manager and will develop and implement named account or territory plans to maximize expansion and customer success, collaborate with channel sales for strategy, and serve as the main point of contact for designated Mid-Market accounts.

Atlassian lets employees choose where to work—office, home, or a mix—with global hiring in countries where the company has a legal entity, and interviews and onboarding are conducted virtually as part of a distributed-first approach. The company aims to transform the software development industry and supports organizations like Vodafone, Daimler, and Klarna through software and collaboration. The Mid Market Sales team helps our largest customers scale their investments in Atlassian, and eligible candidates can be hired in the UK, Netherlands, or Poland. The Mid Market Sales team, established in 2019, includes people with experience in Fortune 500 firms and startups, united by a commitment to hit targets and by Atlassian's values. In this role, you will report to the Mid-Market Sales Manager and develop and implement named account or territory plans to maximize expansion and customer success, collaborate with channel sales to craft strategies for designated territories or accounts, and serve as Atlassian's main point of contact for designated Mid-Market accounts.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The customer support role involves owning, troubleshooting, and solving customer technical issues, escalating per SOP, and creating knowledge base articles for reuse. It also includes participating in technical communications within the team, pursuing specialization, receiving ongoing training, and maintaining a flexible schedule with on-call duties when needed. Key competencies include customer orientation, effective communication, adaptability, teamwork, and learning aptitude. Applicants typically have 3-5 years of experience in technical support, software services, and system administration for large end-user communities, with a track record of de-escalating difficult situations, multi-channel support, and mentoring in high-volume environments.

Atlassian allows employees to work from an office, from home, or a mix, and hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The role is responsible for the customer support experience at Atlassian, owning and solving customer technical issues using collaboration, best practices, and transparent communication across teams, and escalating issues according to standard operating procedures. You will create new knowledge base articles for reuse, participate in technical communications within Support to share best practices and learn about new technologies, and focus on a technical specialization while receiving training. The position requires a flexible schedule, including modified work weeks and on-call support during days off when required. Candidates should have 3-5 years of experience in technical support, software services, and system administration for a large end-user community, with a track record of de-escalating difficult customer situations, supporting customers via email/phone/chat/screen-share, and thriving in a high-volume environment, complemented by competencies in customer orientation, communication, adaptability, teamwork, and learning.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. The role centers on delivering world-class customer support via Chat/Email/Phone, owning and solving technical issues, escalating per Standard Operating Procedures, and creating knowledge base articles for reuse. It also involves participating in technical communications within the Technical Support team to share best practices and pursuing an area of technical specialization with ongoing training. Qualifications include 3-5 years in Technical Support or SaaS/large end-user environments, experience supporting customers across chat, email, phone, and screen-shares, and strong skills in SQL, log analysis, APIs/REST, browser dev tools, and basic networking. Nice-to-have skills include OAuth/SAML, Linux, mail protocols, cloud technologies (AWS), and Java-based app troubleshooting with stack traces.

Atlassian allows employees to work from the office, home, or a combination, giving them flexibility to support family, personal goals, and other priorities, and hires in any country where it has a legal entity. The role involves delivering world-class customer support via chat, email, and phone, owning and troubleshooting customer technical issues, escalating per SOPs, and creating knowledge base articles to capture learnings for reuse. Responsibilities also include participating in technical communications within the Technical Support team to share best practices, staying updated on new technologies, and focusing on a technical specialization with ongoing training. Competencies required are customer orientation, effective communication, adaptability, teamwork and collaboration, and a learning aptitude. Qualifications include 3-5 years in technical support, software services, or system administration for a large end-user community (preferably SaaS), experience across chat/email/phone/screen-share, ability to handle high-volume cases, and must-have skills in SQL queries, log searching/monitoring, APIs/REST, browser dev tools, HAR analysis, Splunk, front-end troubleshooting, and basic networking concepts; nice-to-have skills include OAuth/SAML, Linux, mail protocols, cloud/AWS, and Java-based app troubleshooting.

Atlassian offers flexible work locations—office, home, or a hybrid—and hires people in any country where we have a legal entity, with this role designated for an APAC shift and requiring work hours from 9:00 AM to 6:00 PM AEDT/AEST (3:30 AM to 12:30 PM IST). In this role you will use professional written and verbal communication to resolve application issues, diagnose and debug code errors, perform validation and root-cause analysis, and explain the why behind issues to guide customers to resolution. You will also create and curate knowledge-base articles and documentation to help customers help themselves, provide customer escalation support, evaluate active tickets, prioritize workload, and monitor queue health, while building internal relationships with development and product management to communicate customer needs and urgency. You will advocate for customers and influence product direction through feedback, developing into a highly skilled support engineer with subject-matter expertise across the Atlassian stack. Qualifications include 5+ years in a highly technical software-support role (preferably Java/J2EE troubleshooting), familiarity with JVMs, strong OS knowledge (Windows and/or Linux), database concepts (Oracle/SQL Server/Postgres), experience with one or more application servers (Tomcat, Apache, IIS, NGINX), basic networking knowledge (proxies, SSL, load balancers, LDAP), empathy and de-escalation skills, ability to mentor others, excellent written and verbal communication for email or screen-sharing, and strong teamwork and time-management to balance multiple priorities.

Atlassian offers flexible work locations, allowing office, remote, or hybrid work to help employees balance family and personal goals. They can hire in any country where the company has a legal entity, and this role is exclusive to an APAC shift with hours 9:00 AM–6:00 PM AEDT/AEST (3:30 AM–12:30 PM IST). The role focuses on customer support for Atlassian products, including diagnosing code errors, guiding customers to resolution, and creating knowledge-base content. Responsibilities include evaluating tickets, prioritizing workload, monitoring queues, building relationships with development and product teams, and advocating for customers to influence product direction. Qualifications require 5+ years in technical support in a software environment (Java/J2EE), familiarity with JVMs, OS concepts, databases, application servers, networking, strong empathy, de-escalation, mentoring, excellent communication, and teamwork.

- Atlassians can work in an office, from home, or a combination of the two, giving them more control over family, personal goals, and other priorities. - Atlassian hires people in any country where they have a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. - They are looking for a Senior Site Reliability Engineer to join the Jira SRE team, which owns the infrastructure, tooling, and automation that Jira Cloud runs on to meet customer reliability expectations. - The ideal candidate is a technical leader who stays current with industry reliability trends, can mentor and grow team members, and has deep experience in modern cloud infrastructure, programming, and operational work, with a desire to change the status quo. - The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, and you will report directly to the Senior Engineering Manager.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. They are seeking a Senior Site Reliability Engineer to join the Jira SRE team and help scale Jira Cloud's services. The Jira SRE team owns the infrastructure, tooling, and automation that Jira Cloud runs on, ensuring reliability to meet customer expectations. The ideal candidate is a technical leader with awareness of current reliability trends, mentoring skills, and a deep background in modern cloud infrastructure, programming, and operations, plus a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, and you will report directly to the Senior Engineering Manager.

At Atlassian, employees can work from anywhere—office, home, or a blend—supported by a distributed-first culture, with virtual interviews and onboarding that enable global hiring where the company has a legal entity. The Senior Principal Engineer is a veteran technologist with broad backend expertise who leads cross-department collaboration to deliver scalable, transformational solutions for the entire company. The role emphasizes introducing new technologies and methodologies, deploying them safely at scale, and serving as a role model and mentor to junior engineers. Key responsibilities include collaborating with partner teams to define technical direction and OKRs for Central Compute, tackling the largest and most complex problems from design to launch, and driving cross-team adoption of new technologies and company-wide initiatives. They own key OKRs and end-to-end outcomes for critical microservices projects, champion scalability, reliability, and performance, drive operational excellence and developer productivity, and help hire and mentor to foster an open, innovative, and responsible culture.

Atlassian offers flexible work options (office, remote, or hybrid), supports family and personal goals, and hires globally where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The Senior Principal Engineer is a senior expert across backend technologies who collaborates across departments to deliver scalable transformational solutions and safely introduces new technologies and methodologies. The role emphasizes leadership and mentorship, acting as a role model, and partnering with internal customers and partner teams to define technical direction and OKRs for the Central Compute organization. Responsibilities include tackling the largest and most complex problems from design through launch, adopting new technologies across the company, driving cross-team initiatives, applying architectural standards, and building strategy with senior engineers and product leaders to earn customer trust. It also entails owning key OKRs and end-to-end outcomes in a microservices environment, championing scalability, reliability, and performance, owning engineering and operational excellence, driving continuous improvement metrics, boosting developer productivity, and hiring/mentoring to foster an open, innovative culture.

Atlassian supports flexible work locations (office, home, or hybrid), hires globally where we have legal entities, and conducts virtual interviews and onboarding as part of being a distributed-first company. The Senior Principal Engineer is a senior engineer with breadth across multiple backend technologies who leads cross-department efforts to deliver scalable, transformational solutions and safely introduces new technologies. In this role, you mentor others and act as a role model, collaborating with partner teams and internal customers to set technical direction and OKRs for Central Compute, while solving the largest, most complex problems from design to launch. You work with engineering teams to adopt new technologies, tackle architecture challenges, and drive company-wide initiatives and architectural standards across multiple projects, earning customer trust. You own key OKRs and end-to-end outcomes for critical projects in a microservices environment, champion operational excellence and continuous improvement, boost developer productivity, and help hire and mentor engineers to foster an innovative, responsible culture.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role is to develop, refine, and execute a strategic vision for Jira Service Management’s IT Asset Management (ITAM) products in a scalable way. It emphasizes a holistic, systems-level approach to problem-solving and requires clear communication with diverse, cross-functional partners. The role champions experimentation and rapid iteration to drive product innovation and user experience, moving ideas from conception through to execution. It also involves people leadership of a 6-7 person Product Management team, seeking deep, critical thinking, excellent communication, bias for action, and an experimentation mindset.

Atlassian supports flexible work locations (office, home, or a mix) and hires globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role focuses on product strategy for Jira Service Management’s IT Asset Management suite, aiming to deliver a scalable, customer-centric vision. It emphasizes holistic, systems-thinking problem solving, considering interconnections between product components and the bigger picture. Responsibilities include collaboration across functions, clear communication of complex concepts, leading experimentation, driving ideas from concept to execution, and leading a team of 6-7 Product Managers to maximize customer success. The ideal candidate is a deep, critical thinker with excellent communication, a bias for action, and an experimentation mindset, comfortable with rapid iteration and continuous learning.

Atlassian supports flexible work arrangements—office, home, or hybrid—and hires globally where there is a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The role involves delivering large-scale people and experience programs and partnering with Business, People Operations, Engineering, Data Governance, and AI teams to advance priorities, strategies, and transformation plans. It emphasizes driving Customer Zero objectives by advocating for feature enhancements across Atlassian products and embedding People processes into the Atlassian System of Work. Responsibilities include managing the end-to-end delivery lifecycle of programs—scheduling, resourcing, budgeting, tracking, benefits, and executive communication—while facilitating change management and ensuring program adoption. The position acts as a strategic partner, fostering cross-functional relationships throughout the program lifecycle and supporting the development of the AI and Data Program delivery practice, including internal cadences and Agentic AI solutions for program delivery and reporting.

Atlassian offers flexible work locations—office, remote, or hybrid—giving employees control to balance family, personal goals, and other priorities. The company hires globally wherever it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first organization. The role involves delivering large-scale people and experience programs and partnering with Business, People Operations, Engineering, Data Governance, and AI teams to advance priorities and transformation plans. It includes driving Customer Zero by advocating for feature enhancements and embedding People processes into the Atlassian System of Work, while managing the end-to-end program lifecycle and facilitating change management with executive stakeholders. The position acts as a strategic partner across cross-functional teams, fostering strong relationships with stakeholders, and supporting the development of the AI and Data Program delivery, including Agentic AI solutions and reporting.

Atlassian hires people in any country where we have a legal entity, and you can work remotely or in an office if your role allows it, with virtual interviews and onboarding as part of our distributed-first approach; with sufficient timezone overlap, we can hire eligible candidates from anywhere in Australia or New Zealand. The future team aims to build a world-class, empowered engineering organization within a unified R&D function that supports customers moving to the cloud while delivering value across Jira, Confluence, Trello, and Bitbucket. In this role, you’ll tackle large, complex problems from technical design to launch, with a focus on customer impact and measurable outcomes. You’ll deliver shared frontend platforms, libraries, and tooling; determine plans for cross-team projects using RFCs, ADRs, and rapid prototypes; and drive standards for TypeScript, React, state management, data fetching, error handling, and release strategies across teams. You’ll lead code reviews at scale, mentor engineers, influence hiring standards and technical leveling, and partner with engineering, product, design, and research on initiatives spanning accessibility, performance, reliability, security, and privacy.

Atlassian can hire people in any country where we have a legal entity, with remote or office work and virtual interviews and onboarding as part of our distributed-first approach. With sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia or New Zealand. The future team is a world-class, empowered engineering organization within a unified R&D group, prioritizing cloud migration and delivering value across Jira, Confluence, Trello, and Bitbucket. In this role you’ll tackle large, complex problems from design to launch, deliver frontend platforms and tooling, plan cross-team projects using RFCs and ADRs, and establish standards for TypeScript, React, state management, data fetching, error handling, and release strategies. You’ll lead code reviews and documentation at scale, handle high-risk bugs and incidents, mentor engineers, influence hiring standards and technical leveling, and partner across engineering, product, design, and research on initiatives around accessibility, performance, reliability, security, and privacy.

Atlassian offers flexible work options—office, remote, or hybrid—with virtual interviews and onboarding as part of a distributed-first approach, and the Bengaluru office but remote work available across India for eligible candidates. They hire people in any country where they have a legal entity. The principal engineer role targets an experienced engineer with breadth across multiple backend technologies who mentors juniors and acts as a role model, taking on high levels of responsibility. Responsibilities include tackling the largest and most complex problems from design to launch, delivering cross-team solutions, planning large projects, addressing complex architecture challenges, applying standards, leading code reviews and documentation, and handling high-risk bug fixes. The role also involves partnering across engineering teams on company-wide initiatives, transferring depth of knowledge from your current language to excel as a Software Engineer, and mentoring more junior members.

At Atlassian, you can work in an office, from home, or a mix, giving you flexibility to balance personal priorities. They hire in any country where they have a legal entity and conduct interviews and onboarding virtually as part of their distributed-first approach. The Bengaluru office exists, but eligible candidates can work remotely across India. The principal engineer role targets experienced engineers who mentor others, take on high responsibility, and have breadth across multiple backend technologies. Responsibilities include tackling large, complex problems, delivering solutions used by other teams, planning large projects, guiding architectural standards, leading code reviews and documentation, fixing high-risk bugs, collaborating on company-wide initiatives, and transferring knowledge to excel as a software engineer.

The job is AI Sales Specialist Lead for APAC at Zendesk, a quota-carrying leadership overlay role that mentors a team of AI Sales Specialists and may also lead key opportunities. You’ll own regional AI sales targets, tailor plans with local teams, and guide large, complex deals across diverse APAC markets. You’ll build strong customer relationships, advocate a value-based consultative selling approach, oversee AI trials/POCs, and collaborate with APAC GTM leadership on growth and adoption. You’ll serve as an AI sales enablement evangelist, educating AEs and go-to-market teams, handling escalations, and coordinating with Product, Marketing, and Customer Success. Candidates should have proven quota-carrying sales leadership experience (preferably in Conversational AI/CX), strong communication and stakeholder management skills, willingness to travel, and possibly overlay/co-sell experience; Zendesk supports hybrid work, diversity and inclusion, equal opportunity, and provides accommodations as needed.

Zendesk is hiring for a Sales Development role in EMEA, describing it as the start of an exciting sales career that focuses on building a high-potential talent pipeline and coaching for sales excellence to drive new business. The role requires you to be a key member of the sales team, managing a busy outbound pipeline, prospecting into cold accounts and new segments, and generating high-value pipeline across startups, unicorns, and enterprise customers while delivering an outstanding customer experience, including via social tools. Candidates should have at least six months’ sales experience, a passion for consultative SaaS sales, strong business sense, a winner/self-starter attitude, excellent communication skills, and a bachelor’s or master’s degree preferred, with English fluency and a Lisbon-based hybrid work arrangement. Zendesk offers a supportive environment with a leadership team, a dedicated onboarding buddy, and flexibility to work from home or office, plus tools and allowances; the company notes that AI may be used to screen applications and remains an equal opportunity employer committed to diversity, inclusion, and accommodations. The job description frames Zendesk as the intelligent heart of customer experience, a company powering billions of conversations, and emphasizes a fulfilling, inclusive employee experience with a hybrid model designed to foster connection, collaboration, and learning.

Zendesk is seeking an Enterprise Account Executive to grow its enterprise SaaS business, focusing on building relationships, expanding offerings, and driving human-centered customer service at scale. Responsibilities include acquiring new enterprise customers, cross-selling to existing clients, nurturing key relationships, leveraging data to improve prospecting and retention, and creating quarterly territory plans to increase market share. The role requires leading complex, multi-month, value-centric sales cycles with proofs of concept, securing executive sponsorship, collaborating with internal teams, negotiating and closing deals, and maintaining a robust pipeline and accurate forecast. Qualifications include a BA/BS, 8+ years in cloud/software B2B sales or solution engineering, with a proven track record of exceeding sales targets in the public sector, plus experience selling to VP and C-level executives and familiarity with tools like Salesforce, Outreach, Clari, Seismic and Looker; travel is required. Zendesk emphasizes equal opportunity, hybrid/remote work options, diversity and inclusion, transparency about AI screening, and accommodations for applicants with disabilities, inviting candidates with an entrepreneurial spirit and a passion for customer experience.

Zendesk is seeking an Enterprise Account Executive to grow its Enterprise SaaS business by building relationships with new customers and expanding offerings with existing partners. You will drive top-line revenue by acquiring new enterprise clients, cross-selling products, and developing strategies to penetrate top-tier accounts while nurturing long-term strategic partnerships. The role requires leading complex, multi-month, value-centric sales cycles with proof of concept stages, maintaining a robust pipeline and accurate forecasts, and securing C-level sponsorship. Qualifications include a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a track record of exceeding targets, proficiency with Salesforce and other sales tools, and the ability to travel to customer sites. Zendesk emphasizes a hybrid work environment, diversity and inclusion, notes that AI may screen applicants, and offers accommodations for applicants with disabilities.

- The posting is for a Staff Software Engineer (Backend or Fullstack) to lead Zendesk’s new Change Management team for an ITSM platform, with Pune, India as the location and a hybrid, full-time arrangement, and it also notes that candidates must be located in Karnataka or Maharashtra. - The role focuses on driving the architecture, execution, and technical roadmap for change management capabilities, building highly scalable, automated workflows and event-driven systems that integrate across the Zendesk ecosystem. - You will collaborate closely with Product, Design, and Engineering leaders, own end-to-end delivery, mentor engineers, drive reusable components, participate in code reviews, and ensure reliability, performance, and quality. - Required qualifications include 8+ years in backend or full-stack engineering with Ruby on Rails and MySQL/Aurora, strong JavaScript/TypeScript with React/Redux, GraphQL and REST APIs, and experience with multi-tenant SaaS and workflow orchestration; preferred qualifications include ITSM/ITIL experience and familiarity with Zendesk’s platform. - Zendesk emphasizes a hybrid, inclusive culture with growth opportunities, while offering accommodations for disabilities and clarifying on-site expectations and location requirements.

Zendesk is looking for a results-driven Workflow Automation & AI Integration Engineer with 6+ years of experience to design, implement, and optimize automated business processes while integrating AI and SaaS to boost efficiency and reduce manual work. You will design and deploy cross-functional automations for Employee Services, IT, and People Operations, partner with stakeholders to reimagine workflows, and build automations using Zendesk, Workato, Google Workspace, Slack, and Workday, including exploring AI-powered agents. You’ll collaborate with the AI & Automation Director, AI Governance, and Enterprise Architecture to pilot new AI tools responsibly, create reusable automation templates, maintain a prioritized backlog, and measure outcomes such as ROI and time-savings. Required qualifications include 5+ years in automation/integration, hands-on experience with iPaaS/RPA tools (Zapier, n8n, Make, Workato, UiPath), familiarity with AI APIs, ITSM and HR workflows in large enterprise environments, REST/JSON/webhooks, scripting, agile work practices, and strong analytical and communication skills. Preferred qualifications emphasize experience with major SaaS platforms (Zendesk, Workday, Google Workspace, Slack), AI agent/framework knowledge, data privacy and responsible AI practices, and the role requires being located in Mexico City or Estado de Mexico with a hybrid in-office schedule.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable global contribution and AI-driven productivity, with a culture that values every voice and continuous knowledge exchange. They’re hiring a Strategic Account Executive in Madrid to lead relationships with enterprise prospects, managing the full sales cycle from prospecting to rollout, and serving as the voice of the customer to feed product feedback. Responsibilities include acquiring and growing large strategic accounts, account planning and strategy, prospecting with channel partners, coordinating pre- and post-sales activities, and driving adoption and renewal across organizations. Requirements include experience managing complex enterprise sales, strong relationship-building, consultative selling, channel collaboration, cross-functional coordination, accurate forecasting, and familiarity with Git or software development tools, all aligned with GitLab’s values. The role operates within an all-remote, asynchronous team, and GitLab offers benefits such as flexible PTO, equity, growth funds, parental leave, and home office support, while upholding equal opportunity and accommodation policies with location-based eligibility and privacy considerations.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The role is Strategic Account Executive based in Paris, responsible for leading relationships with enterprise prospects and customers and owning the full sales cycle from prospecting to rollout and adoption, working with pre- and post-sales, support, and channel partners. Responsibilities include acquiring and managing large strategic accounts, leading account planning, coordinating with Solutions Architecture, Customer Success, and Support, sharing customer feedback to the product via the public issue tracker, and maintaining accurate activity, pipeline, and forecast reports. Requirements include experience with complex sales cycles in large organizations, strong customer relationship and consultative selling skills, ability to work with channel partners, cross-team coordination, and familiarity with GitLab or willingness to learn, with GitLab valuing diverse backgrounds. The team operates fully remote and asynchronous across regions, and GitLab offers health/finances benefits, equity, growth support, and a strong commitment to equal opportunity and recruitment privacy.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software while accelerating human progress, and products like Duo Enterprise and Duo Agent Platform delivering AI benefits across the SDLC. Its culture treats AI as a core productivity multiplier and expects all team members to incorporate AI into daily workflows, supported by a high-performance environment grounded in its values and continuous knowledge exchange. The role, Strategic Account Executive for Israel (focusing on the South), owns a portfolio of strategic and large enterprise customers and prospects, driving net-new acquisitions and expansion by using a consultative sales approach to align GitLab’s DevSecOps and AI capabilities with customer priorities. Responsibilities include leading full-cycle, multi-stakeholder sales, developing structured account plans, collaborating with Solutions Architects, Customer Success, Support, and channel partners, working with marketing on ABM campaigns, acting as the voice of the customer on GitLab’s public issue tracker, and maintaining accurate pipeline, activity, and forecasts. Requirements include experience selling software to executives, managing large enterprise accounts, translating customer needs into product feedback, fluency in Hebrew, remote work in Israel with emphasis on the South, and GitLab’s commitment to equal opportunity and inclusive hiring, noting that candidates from underrepresented groups are encouraged to apply even if they don’t meet every qualification.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad contribution and accelerate progress. The Strategic Account Executive role in South Germany will own a portfolio of strategic and enterprise accounts, pursuing net-new opportunities and expansion to maximize value from GitLab’s platform through a consultative approach. Responsibilities include leading complex sales cycles, developing structured account plans aligned to customer priorities, collaborating with pre-sales, customer success, support, and channel partners, and acting as the voice of the customer by feeding feedback to product teams. The ideal candidate will have experience selling to strategic or enterprise organizations in software or developer tools, strong account planning and cross-functional coordination skills, and the ability to communicate business value to senior stakeholders, with familiarity with Git and development tools. The role is part of a regional Strategic Sales team in Germany (South), involves travel, and GitLab offers remote work (with potential location-based eligibility), flexible benefits, and a commitment to equal opportunity and inclusion.

GitLab is an open-core company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software that powers the world and accelerate human progress. The role is Staff Fullstack Engineer in the AI Engineering Duo Chat group, building core AI capabilities for GitLab Duo Chat, integrating providers like Google Vertex AI, and shaping the product roadmap across Ruby on Rails, Python, JavaScript, and Vue.js. Responsibilities include developing features across the full stack, collaborating with product, UX, frontend, backend, and AI specialists, designing GraphQL APIs, writing secure and maintainable code, improving automated testing and observability, and participating in on-call rotations. Requirements include production Python experience, frontend JS experience with Vue.js or React, familiarity with AI technologies and generative AI, knowledge of GraphQL and RSpec or willingness to learn, and the ability to work in a largely asynchronous remote environment with strong collaboration. The Duo Chat team is a small, cross-functional unit within AI Engineering focused on scaling AI capabilities for GitLab’s platform, and GitLab offers flexible PTO, equity, remote-friendly policies, and inclusive, merit-based opportunities, along with accommodations for disabilities.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by 100,000+ organizations, whose mission is to enable everyone to contribute and co-create software. The Staff Backend Engineer in the AI Engineering: Agent Foundations group will build and evolve the core Python service powering the Duo Agent Platform, designing the platform that hosts AI agents and flows and integrating with the latest large language models. Responsibilities include designing a scalable Python web service (FastAPI/Starlette), orchestrating gRPC interactions, developing robust testing and observability, ensuring security, mentoring engineers, and influencing product and architecture decisions. Qualifications include deep Python backend experience in multi-service environments, expertise in distributed systems and high-volume APIs, hands-on AI/ML integration with LLMs, gRPC proficiency, and strong communication and mentorship skills, with openness to learning Go, TypeScript, or Ruby. The role sits within the distributed Agent Foundations team in GitLab’s AI Engineering organization, and offers remote, globally distributed collaboration along with benefits like flexible PTO, equity, Growth and Development Fund, parental leave, and home office support, all while upholding GitLab’s commitment to equal opportunity and non-discrimination.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute and co-create software while fostering a high-performance, inclusive culture that treats AI as a productivity multiplier. As a Senior Backend Engineer on the Auth Infrastructure team, you’ll build the core authentication and authorization infrastructure that powers GitLab across GitLab.com, self-managed, Dedicated, and air-gapped deployments, moving toward a zero-trust, microservices-based future with strong observability for distributed auth systems. Your responsibilities include designing and implementing components such as Envoy proxy configurations, token services, bi-directional gRPC tunnels, mTLS, and service meshes, optimizing performance and reliability, maintaining deployment support across models, and aligning with product and architectural goals while contributing to open-source initiatives. You should have strong Go and/or Rust backend experience in large-scale distributed environments, hands-on experience with proxy/edge technologies (Envoy, Traefik, HAProxy, Nginx), knowledge of service mesh security and mTLS, token systems and cryptography, databases, and Kubernetes, with the ability to own projects from concept to production and communicate effectively. The role sits within the Auth Infrastructure team in Software Supply Chain Security, emphasizing asynchronous collaboration on high-scale auth challenges, and GitLab offers flexible benefits and a strong commitment to equal opportunity, non-discrimination, and accommodations for applicants from diverse backgrounds.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by more than 100,000 organizations, built to enable everyone to contribute to and co-create the software that powers our world. The Major Account Executive role based in Paris will own and grow strategic, complex customer relationships, guiding them through the full sales cycle with a consultative, solution-focused approach and coordinating cross-functional teams to drive adoption. Responsibilities include developing account plans aligned to customers’ business strategies, discovering needs, delivering tailored proposals, managing pre- and post-sales rollout, and continuously prospecting within major accounts. Requirements include experience owning and growing major enterprise accounts, proven quota attainment, the ability to communicate with senior and C-level stakeholders, familiarity with Git and software development tools, and comfort working independently in a remote environment. The role operates within an all-remote, quota-carrying sales team that collaborates with Solutions Architects, Customer Success, Professional Services, Marketing, and Channel partners, with GitLab upholding equitable hiring practices and a broad benefits package.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, aiming to democratize software development by enabling everyone to contribute and co-create. The role is Intermediate Backend Engineer on the Plan: Project Management team, building scalable Ruby on Rails and PostgreSQL features that help thousands of teams plan, track, and deliver work within GitLab's Agile Planning offering. You will refine requirements with product and UX, implement and ship backend features, design and maintain REST/GraphQL APIs, run proofs of concept, write well-tested code, review others' changes, and tackle technical debt while supporting broader contributors. Requirements include professional Rails backend experience, PostgreSQL design/optimization, REST/GraphQL API development, understanding of distributed systems, strong testability and code quality, and excellent English communication in a distributed team. The team is remote, cross-time-zone, with flexible benefits (PTO, equity, parental leave, etc.), a commitment to equality and inclusion, and encourages applicants from diverse backgrounds even if not matching every requirement.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. As an Intermediate Backend Engineer on the Custom Models team, you'll help build and evolve Duo Self-Hosted so customers can run AI-powered features in fully private environments and connect GitLab to their own AI models, using Ruby on Rails, JavaScript, and Python. You'll collaborate asynchronously with backend, frontend, product, and UX teammates across time zones to design, scope, and deliver end-to-end solutions, and you'll own projects from proposal through production while improving performance, reliability, and security of AI integrations. What you’ll bring includes production experience with Ruby on Rails (including background jobs, APIs, and data models), proficiency in designing or extending REST and/or GraphQL APIs, hands-on experience integrating large language models, strong PostgreSQL SQL skills, and the ability to work in an async, distributed team. The team is distributed across Europe, Australia, and Canada and collaborates with the AI Framework, MLOps, and Model Validation groups, while GitLab emphasizes growth, equity, parental leave, remote work, and equal-opportunity hiring with location-based eligibility guidelines.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company emphasizes AI as a core productivity multiplier, aims to remove barriers to collaboration, and fosters a high-performance culture where every voice is valued. The role described is an Intermediate Backend Engineer on the Monitor: Platform Insights team, building a unified data event platform with high-scale Golang services and PostgreSQL/ClickHouse databases to deliver dashboards across the DevSecOps lifecycle. Responsibilities include designing and implementing backend components, data pipelines, and database interactions, collaborating with Product Management and UX, and ensuring secure, well-tested code, while monitoring systems with Prometheus and Grafana. GitLab highlights its remote, asynchronous work style, supportive benefits, and a commitment to equal opportunity and accommodation, inviting applicants from varied experience levels and clarifying location-based guidelines.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable everyone to contribute to software and accelerate human progress, with AI embedded as a core productivity multiplier and a high-performance, values-driven culture. The Mid-market Account Executive will be the primary link between GitLab and mid-market customers (up to 4,000 users), owning a broad book of business, guiding both small fast-growing teams and more complex modernization projects, and reporting to an Area Sales Manager. You’ll manage the full sales cycle from discovery to close, articulate the DevSecOps value proposition, align it to customer outcomes, maintain an evidence-based pipeline, analyze wins and losses, and contribute to the sales handbook and product feedback. Requirements include proven mid-market software sales success, ability to guide buyers through buying journeys, strong communication, negotiation, and data-driven pipeline skills, alignment with GitLab’s values, willingness to travel, and openness to diverse backgrounds. The team is distributed globally and remote; GitLab offers flexible benefits (including equity, development funds, parental leave, and home-office support), location-based eligibility considerations, and a strong commitment to equal opportunity with accommodation provisions.

GitLab is an open-core company offering the AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The platform unites teams to break down barriers and leverages AI as a core productivity multiplier across the SDLC, supported by products like Duo Enterprise and Duo Agent Platform. The Mid-market Account Executive will be the primary liaison to mid-market customers (up to 4,000 employees), owning a broad book of business and managing the full sales cycle from discovery to close while aligning GitLab’s value with customer outcomes. Ideal candidates have proven mid-market software sales success, the ability to map buying criteria and processes, strong negotiation and pipeline discipline, and alignment with GitLab’s values, with fluency in Swedish or Danish noted. The team is distributed and remote-friendly, offering flexible benefits, equity, growth support, and an inclusive, equal-opportunity environment with location-based eligibility and privacy considerations.

GitLab is an open-core software company offering the AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The platform unites teams, breaks down barriers, and embeds AI as a core productivity multiplier across the SDLC, while the company’s culture emphasizes high performance, continuous knowledge exchange, and valuing every voice. The Mid-market Account Executive role is the primary GitLab contact for mid-market customers (up to 4,000 users), responsible for the full sales cycle, shaping the customer journey, and delivering business outcomes while reporting to an Area Sales Manager. Key responsibilities include managing a broad mid-market book, articulating GitLab’s DevSecOps value, maintaining an evidence-based pipeline, conducting win/loss analyses, contributing to the sales handbook and product feedback, and coordinating with technical and customer success teams. Requirements include proven mid-market software sales success, strong negotiation and communication skills, German fluency, willingness to travel, alignment with GitLab values and openness to open-source, along with details about benefits, remote global roles, and equal opportunity policies.

The role is an 18-month fixed-term software developer position in Adaptavist's Development Services team to cover a member’s parental leave, offering the chance to work on impactful projects with a supportive team. The team focuses on innovative, robust business solutions for clients across ecosystems such as Atlassian, monday.com, Gitlab, and AWS. Responsibilities include collaborating with consultants, developers, and project managers via Slack, email, and Jira, and ensuring adherence to quality practices. Engineering duties cover designing, writing, and testing solutions, solving complex problems, performing code peer reviews, writing automated tests at unit, integration, and functional levels, and troubleshooting builds and deployments. The role also requires documenting all technical designs and assisting with support escalation.

As Field Marketing Manager for North America, the role partners with regional sales to align marketing programs with sales goals, build pipeline, accelerate deals, and drive revenue, using data-driven attribution to influence sales outcomes. It includes sales alignment and regional strategy—attending sales meetings, translating territory plans into marketing strategies, prioritizing programs by pipeline goals, and providing market and competitive insights to inform campaigns and affect deal velocity. Marketing planning and execution cover regional planning and budgeting, overseeing integrated, multi-channel demand-generation programs (events, ABM, paid/organic media, email, and digital), and coordinating messaging with other teams and end-to-end event logistics with suppliers. Localisation and partner marketing involve implementing regional SEO and CMS updates, optimizing content for local search, managing partner communications, and co-developing GTM plans and content with partners, including joint announcements and events. Measurement and teamwork emphasize reporting impact, optimizing strategies, enabling regional sales and business development, building strong internal networks, and contributing to continuous improvement across Adaptavist and the broader Group.