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Sentry is dedicated to helping developers create high-quality software quickly, collaborating with major companies like Disney and Microsoft to improve software performance and error monitoring. They are seeking their first APAC Sales Engineer, who will play a key role in guiding customers through the use of Sentry's products. The position involves providing technical expertise during demonstrations and implementations, developing educational resources, and working closely with various teams to enhance product offerings. Ideal candidates will have experience in pre-sales engineering or software development, strong communication skills, and a passion for technology. Sentry emphasizes a commitment to inclusivity and equal employment opportunities, encouraging diverse applicants to contribute to their open-source philosophy.

Sentry is dedicated to enhancing software quality by providing developers with performance and error monitoring tools, boasting over $217 million in funding and 100,000+ organizations using their services, including major companies like Disney and Microsoft. They operate with a hybrid work model and are currently expanding their North America Sales Engineering team, looking for technical experts to assist customers throughout their engagement with Sentry’s products. The Sales Engineering role involves delivering technical demonstrations, sharing best practices, and collaborating organization-wide to enhance offerings and customer success. Ideal candidates should have experience in pre-sales engineering, software development, and familiarity with various programming languages, along with excellent communication skills. Sentry promotes equality in the workplace and is committed to fostering a diverse, inclusive environment while ensuring accessibility for all employees and candidates.

Sentry aims to enhance software development by providing performance and error monitoring tools that help companies like Disney and Microsoft minimize bug-fixing time. They are expanding their North America Sales Engineering team, seeking technical experts who can support customers throughout their journey with Sentry products. The role involves delivering technical demonstrations, developing educational content, and collaborating across teams to improve customer satisfaction and product performance. Ideal candidates should have experience in pre-sales engineering or software development, proficiency in various programming languages, and excellent communication skills. Sentry promotes a diverse and inclusive workplace, offering competitive salaries and benefits, while also embracing a hybrid work model.

Sentry is dedicated to improving software development by providing performance and error monitoring tools, boasting over $217 million in funding and catering to more than 100,000 organizations including Disney and Microsoft. The company seeks an Enterprise Account Executive to expand its sales efforts on the East Coast, focusing on building relationships with key influencers in developer organizations. Ideal candidates will have 7+ years of SaaS sales experience, particularly with developer tools, and possess strong technical knowledge and relationship-building skills. Sentry promotes a hybrid work environment and values autonomy, creativity, and a results-driven approach to sales strategy. Additionally, Sentry is committed to diversity and inclusivity, offering equal employment opportunities while ensuring accommodations for individuals with disabilities.

Lucid Software is a leader in visual collaboration, recognized for its innovative products and workplace culture, earning accolades like the Forbes Cloud 100 and Fortune Best Workplace in Technology. The company operates in a hybrid work model, emphasizing core values such as teamwork, innovation, individual empowerment, and inclusivity. A part-time Workplace Experience Specialist is needed in Raleigh to support the office's operations, ensuring seamless coverage during afternoons and collaborating closely with management. Responsibilities include office maintenance, technology coordination, kitchen stocking, event coordination, and supporting employee initiatives, requiring strong communication skills and a proactive attitude. Candidates should have at least one year of professional office experience, with preferences for those familiar with facilities management and technology environments.

Lucid Software is a leading provider of visual collaboration and work acceleration tools, with products including the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company emphasizes core values such as innovation, empowerment, and teamwork, while fostering a respectful and inclusive work environment. Lucid offers a hybrid workplace model that promotes work-life balance and has received high-profile recognitions, including being listed on Forbes Cloud 100 and Fortune's Best Workplaces in Technology. The role of Senior Cloud Customer Success Manager involves strategic partnership and technical expertise to drive cloud adoption, customer expansion, and retention. Ideal candidates should have prior experience in customer success or technical account management, strong communication skills, and familiarity with cloud technologies and enterprise environments.

Lucid Software is a leading company in visual collaboration, recognized for its innovative products and workplace culture, receiving accolades like being on the Forbes Cloud 100 and Fortune Best Workplace in Technology lists. The organization promotes a hybrid work environment and emphasizes core values such as teamwork, innovation, empowerment, and diversity. As a security analyst at Lucid, the role involves protecting corporate assets, managing security risks, and ensuring compliance with regulations, while collaborating with various internal teams. Candidates are expected to have relevant experience in third-party risk management and possess knowledge of security frameworks, along with strong communication skills. Preferred qualifications include certifications in security and a good understanding of cloud computing, with an ability to thrive in a fast-paced environment.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, and promoting core values such as innovation, teamwork, and inclusivity. Employees can work in a hybrid environment to foster a healthy work-life balance, and the company has received numerous accolades for its workplace culture and products, serving over 100 million users, including Fortune 500 companies. The role of a Product Support Specialist involves engaging with strategic customers to resolve technical issues, while collaborating with internal teams such as Product and Engineering. Responsibilities include managing technical inquiries, developing product knowledge, and using analytical skills to improve customer support and service strategies. Required qualifications for the position include strong communication skills, problem-solving abilities, and a background in relevant fields, with preferred skills encompassing data analytics and project management experience.

Lucid Software leads in visual collaboration and work acceleration, providing tools like Lucidchart, Lucidspark, and airfocus to help teams realize their ideas. The company emphasizes core values such as innovation, excellence, individual empowerment, and teamwork, fostering a diverse and inclusive workplace culture. Lucid operates as a hybrid workplace, supporting work-life balance through flexible work arrangements and has earned various accolades for its products and workplace culture. The Product Support Specialist role involves interacting with key customers, resolving complex issues, and collaborating with internal teams to enhance the customer experience. Candidates are expected to have strong communication skills, technical expertise, and the ability to manage multiple initiatives while maintaining attention to detail.

Lucid Software is a leader in visual collaboration and work acceleration, providing tools like the Visual Collaboration Suite and airfocus to help teams realize their ideas. The company emphasizes core values such as innovation, excellence, empowerment, and teamwork while fostering a respectful and inclusive culture. Lucid operates as a hybrid workplace, promoting work-life balance with flexible remote and office work options, and has earned recognition for its workplace culture and product offerings. With over 100 million users globally, Lucid is notably popular among Fortune 500 companies, counting Google, GE, and NBC Universal among its customers. The New Logo Account Executives (AEs) play a critical role in driving business growth by identifying sales opportunities and collaborating with Customer Success Managers to ensure customer engagement and retention.

Lucid Software is a leading company in visual collaboration, offering products like Lucidchart and Lucidspark, and prioritizes innovation, teamwork, and individual empowerment. The company fosters a respectful and inclusive culture within a hybrid work environment that supports work-life balance. Lucid has received numerous accolades, including listings in Forbes Cloud 100 and Fortune's Best Workplaces in Technology, serving over 100 million users globally, including major clients like Google and GE. Expansion Account Executives (AEs) are responsible for driving business growth within existing accounts, ensuring customer satisfaction and renewal opportunities, while employing innovative sales strategies. Candidates for the AE role should have relevant sales experience, excellent communication skills, and ideally familiarity with CRM systems like Salesforce.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, and emphasizes innovation, teamwork, and creating a respectful workplace. The company promotes a hybrid work environment that supports work-life balance and has received several accolades for its workplace culture and products, utilized by over 100 million users globally, including Fortune 500 companies. Expansion Account Executives (AEs) are tasked with driving business growth, customer engagement, and sales opportunities within their assigned territories while fostering relationships with existing clients. Candidates for this role should possess 1-3 years of relevant sales experience, particularly in SaaS or tech, and demonstrate strong communication skills and relationship-building abilities. Preferred qualifications include familiarity with Salesforce, experience in closing deals, and proficiency in managing numerous prospects.

Lucid Software is a leader in visual collaboration, known for its innovative and inclusive culture, which emphasizes teamwork, individual empowerment, and diversity. The company operates as a hybrid workplace, providing flexibility for employees to work remotely or from the office, thereby promoting a healthy work-life balance. Lucid has received various accolades, including recognition from Fortune and Glassdoor, and serves top companies like Google and NBC Universal, partnering with industry giants such as Atlassian and Microsoft. The company is currently seeking passionate individuals for its sales team to help drive growth, with responsibilities that include prospecting leads, conducting product demonstrations, and collaborating with marketing and account executives. Ideal candidates should have strong problem-solving skills, a passion for technology, and an ability to manage multiple projects in a fast-paced environment while meeting sales targets.

Lucid Software is a leader in visual collaboration, focusing on transforming ideas into reality while prioritizing innovation, teamwork, and individual empowerment. The company promotes a diverse and inclusive workplace culture and supports hybrid work arrangements for a healthy work-life balance. Lucid has received numerous accolades for its products and workplace environment, including recognition as a top technology workplace and inclusion in prestigious industry rankings. The company seeks energetic and competitive individuals for its sales team, emphasizing the importance of teamwork and a passion for technology. Responsibilities for prospective sales team members include prospecting leads, conducting needs assessments, scheduling product demos, and closely collaborating with marketing and account executives to achieve performance goals.

Lucid Software is a leading provider of visual collaboration tools, with offerings including the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company prioritizes innovation, excellence, individual empowerment, and teamwork, fostering a diverse and inclusive work environment. Lucid operates as a hybrid workplace, allowing employees to choose between remote work and in-office options to support work-life balance. The company's solutions are widely used, serving over 100 million users globally, including major clients like Google, GE, and NBC Universal. New Logo Account Executives (AEs) are responsible for driving business growth by managing client relationships, generating leads, and closing sales, with specific experience and skills required for success in this role.

Lucid Software is a leading company in visual collaboration and work acceleration, providing products like Lucidchart and Lucidspark. The company emphasizes core values such as innovation, empowerment, teamwork, and maintaining a diverse and inclusive workplace culture. With over 100 million users, Lucid's solutions are popular among Fortune 500 companies, including major clients like Google and GE. New Logo Account Executives (AEs) are responsible for driving business growth by engaging with potential and existing customers to generate sales and expand relationships. This role requires several years of sales experience, strong communication skills, and the ability to manage multiple projects, often working in a hybrid environment.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, aimed at helping teams transform ideas into reality. The company emphasizes core values such as innovation, passion, teamwork, and inclusivity, fostering a hybrid workplace that promotes work-life balance. Lucid has received numerous recognitions, including listings in the Forbes Cloud 100 and Fortune's Best Workplaces in Technology, with over 100 million global users, including notable customers like Google and NBC Universal. The role of Sr. Account Executive involves driving strategic growth for existing customers, ensuring renewals, and expanding product adoption through effective relationship-building and sales strategies. Candidates should have at least 3 years of closing experience, strong communication skills, and familiarity with CRM tools like Salesforce, while the position requires working in the South Jordan, UT office two days a week.

Lucid Software is a leader in visual collaboration, providing tools like Lucidchart, Lucidspark, and airfocus, which help teams turn ideas into reality. The company emphasizes core values such as innovation, teamwork, and inclusivity, while fostering a hybrid work environment that promotes a healthy work-life balance. Recognized for its products and workplace culture, Lucid has been listed in prestigious rankings including Forbes Cloud 100 and Fortune's Best Workplaces. The role of Enterprise Expansion Account Executive involves selling airfocus to product managers at large companies, driving strategy and revenue growth, and managing key relationships. Candidates need 5+ years of enterprise SaaS sales experience, a strong understanding of product management, and excellent communication skills to thrive in this role.

Lucid Software is a leader in visual collaboration and work acceleration, offering products such as Lucidchart, Lucidspark, and airfocus. The company prioritizes innovation, a passion for excellence, teamwork, and inclusivity in its diverse workplace while promoting a healthy work-life balance through hybrid working options. Lucid has garnered significant recognition for its workplace culture and innovative solutions, being used by over 100 million users, including major corporations like Google and GE. The Emerging Enterprise New Logo Account Executive role focuses on acquiring and expanding relationships with potential corporate clients through the full sales cycle, while collaborating with various internal teams. Candidates should have substantial B2B software sales experience, a proven track record in closing deals, and strong communication skills, while familiarity with tools like Salesforce is preferred.

Lucid Software is a leader in visual collaboration, providing tools like Lucidchart and Lucidspark to help teams actualize their ideas. The company emphasizes core values such as innovation, excellence, teamwork, and inclusivity, and promotes a hybrid work environment that supports work-life balance. With over 100 million users worldwide, including Fortune 500 companies like Google and GE, Lucid has received numerous accolades for its products and workplace culture. The Corporate New Logo Account Executive role involves managing the entire sales cycle, building relationships with stakeholders, and ensuring customer success through collaboration with various internal teams. Candidates should have at least four years of B2B software sales experience, a proven sales record, and strong communication skills, with preferred qualifications including familiarity with CRM tools and experience in account management.

Lucid Software is a leader in visual collaboration, offering tools like Lucidchart and Lucidspark to help teams realize their ideas. They uphold core values of innovation, excellence, empowerment, and teamwork while fostering a diverse and inclusive workplace culture. The company supports a hybrid work model, enabling employees to balance remote and in-office work, and has received various accolades, including being recognized by Forbes and Fortune for its innovative products and workplace environment. The Implementation Services team is crucial in ensuring customer success through tailored onboarding and change management strategies for Lucid’s products. Candidates for the Implementation Consultant role should possess strong project management skills, the ability to build stakeholder relationships, and a keen desire to become a subject matter expert on Lucid’s offerings.

The organization invites individuals who are passionate about its mission to submit general applications, even if there is not a current role that fits their background. By submitting a resume, candidates will be added to a talent pool for consideration for future job opportunities. This application process is open to candidates residing in any U.S. state or in several international locations, including Amsterdam, Hamburg, and Melbourne, where the organization can legally hire. Interested applicants are encouraged to participate regardless of specific job vacancies. The initiative aims to connect passionate individuals with potential roles aligned with their skills and interests.

Lucid Software is a leader in visual collaboration and work acceleration, recognized for its innovative products and workplace culture, earning accolades like inclusion in the Forbes Cloud 100 and Fortune's Best Workplace in Technology. The company operates as a hybrid workplace, emphasizing core values such as teamwork, innovation, and inclusivity. They are currently seeking a Front End Engineer for their Marketing Engineering Team, requiring skills in web development, particularly with technologies like Gatsby.js, React, and TypeScript. The role involves coding digital marketing assets, converting designs into functional web pages, and collaborating with other marketing teams while adhering to Agile/Scrum methodologies. Ideal candidates should have extensive experience in web development, a strong understanding of HTML/CSS, and the ability to provide solutions and mentorship while meeting project deadlines.

Lucid Software is recognized as a leader in visual collaboration and work acceleration, with accolades including being part of the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Offering a hybrid work environment, Lucid allows employees flexibility in their work arrangements while maintaining core values such as teamwork, innovation, and individual empowerment. The company’s Marketing Engineering Team is seeking a Front End Engineer passionate about developing web applications and adept at transforming design mockups into functional web pages using various technologies, primarily including Gatsby.js, React, and TypeScript. Candidates should possess at least three years of web development experience, a strong understanding of HTML and CSS, and be capable of collaborating with different marketing teams to deliver high-quality solutions. Preferred qualifications include experience with Docker, knowledge of digital marketing practices, and familiarity with component libraries or design systems.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, and promoting core values such as innovation, individual empowerment, and teamwork. The company supports a hybrid work environment to promote work-life balance and values diversity and inclusion in its culture. Lucid has achieved significant recognition, including being listed on the Forbes Cloud 100 and Fortune's Best Workplaces in Technology, with over 100 million users globally including major clients like Google and GE. The role of Enterprise Account Executives (EAEs) focuses on strategic business growth within the EMEA region, engaging existing customers to unlock growth opportunities and manage accounts effectively. Candidates for this position should have extensive sales experience, ideally in SaaS, with skills in managing complex sales cycles and experience in working with enterprise-grade customers.

Lucid Software is a leader in visual collaboration, offering tools like Lucidchart and Lucidspark to help teams materialize their ideas. The company emphasizes core values such as innovation, teamwork, and inclusivity, and operates as a hybrid workplace promoting work-life balance. With a strong reputation, Lucid has received accolades including listings in the Forbes Cloud 100 and Fortune's Best Workplaces in Technology, serving over 100 million users globally, including major clients like Google and NBC Universal. Enterprise Account Executives (EAEs) are tasked with strategic business growth within existing customer accounts, focusing on market development and managing sales activities in the EMEA region. Successful candidates should have substantial sales experience, proficiency in English and German, and a track record in managing complex sales processes with enterprise clients.

Lucid Software is a leading company in visual collaboration, offering products like the Visual Collaboration Suite and airfocus, and emphasizes its core values of innovation, passion, teamwork, and inclusivity. The company supports a hybrid work environment, promoting a healthy work-life balance while earning accolades such as Forbes Cloud 100 and Fortune Best Workplaces in Technology. Lucid's solutions serve over 100 million users globally, including Fortune 500 companies like Google and NBC Universal. The role of Enterprise Account Executives (EAEs) focuses on strategic growth within the EMEA region, identifying opportunities, managing accounts, and collaborating with various teams to enhance customer engagement. Candidates for this position should have significant sales experience, especially with enterprise-grade customers, along with strong communication skills and familiarity with sales tools and CRM systems.

Lucid Software specializes in visual collaboration and work acceleration, with products that include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company prioritizes core values such as innovation, excellence, teamwork, and diversity, and promotes a hybrid work environment to support work-life balance. Lucid has earned various accolades for its culture and products and serves over 100 million users globally, including major clients like Google and NBC Universal. The Digital Customer Success Team plays a vital role in ensuring customers maximize the value of Lucid's offerings through strategic support and engagement. The role of a Digital Customer Success Specialist encompasses understanding customer needs, driving product adoption, and enhancing the overall customer experience through collaboration and problem-solving.

Lucid Software is a leader in visual collaboration, providing products like Lucidchart and Lucidspark, while promoting innovation, teamwork, and inclusivity within a hybrid workplace. The company is recognized globally for its workplace culture and is used by over 100 million users, including Fortune 500 companies like Google and GE. The Customer Success Team plays a crucial role in ensuring that clients maximize the value of Lucid's offerings, utilizing direct interactions and scalable solutions to enhance customer experiences. Customer Success Specialists are responsible for understanding client needs, developing strategies for product adoption, and driving improvements to ensure customer satisfaction and loyalty. Successful applicants for this role should possess strong communication skills, a sense of ownership, and the ability to thrive in a fast-paced environment, with a preference for candidates experienced in customer success management.

Lucid Software is a leading visual collaboration and work acceleration company known for its products, including the Visual Collaboration Suite and airfocus. The company's core values emphasize innovation, excellence, teamwork, and inclusivity, fostering a healthy hybrid workplace that supports a work-life balance. Lucid has received numerous accolades for its business and workplace culture, serving over 100 million users and collaborating with major companies like Google and Microsoft. The Associate Customer Success Specialists play a vital role in ensuring customers maximize the value of Lucid's products, engaging with users to understand their needs and drive satisfaction. Candidates for this role are expected to have a bachelor's degree, strong communication skills, strategic thinking abilities, and preferably some experience in a client-facing role.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart, Lucidspark, and airfocus to facilitate teamwork and innovation. The company values innovation, excellence, diversity, and teamwork, promoting a respectful and inclusive culture in a hybrid work environment. With over 100 million users, including major clients like Google and NBC Universal, Lucid's solutions are recognized globally for their effectiveness and workplace culture. The Sales Development Representative (SDR) role focuses on account planning, lead generation, and supporting the sales cycle in collaboration with Enterprise Account Executives (AEs). Candidates should possess at least 12 months of sales experience, strong communication skills, and a willingness to work part-time from the APAC Melbourne office.

Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark to help teams transform ideas into reality. The company emphasizes core values such as innovation, passion, teamwork, and inclusivity, fostering a hybrid work environment that supports work-life balance. Lucid has been recognized for its workplace culture and innovative solutions, serving over 100 million users, including large enterprises like Google and GE. The Business Development Representative (BDR) position involves collaborating with the Enterprise Account Executive team to identify and generate new business opportunities while supporting the sales cycle. Candidates should have sales experience, strong communication skills, and the ability to manage multiple projects, with specific work requirements in the Melbourne office.

Appfire promotes a flexible work culture where employees can choose their preferred work environment—whether that's from home, in the office, or while traveling—emphasizing individuality and productivity. The company is seeking an experienced Solutions Architect with at least four years of experience in designing complex Atlassian solutions, requiring strong communication skills and a background in cloud engineering. Key responsibilities include collaborating with teams and clients, designing solutions, and troubleshooting technical issues while providing ongoing support. Appfire values professional growth, offering access to learning resources, flexible time off, and various employee benefits, including equity and health insurance. As a remote-first organization with a commitment to social responsibility, Appfire supports community engagement and strives to maintain a diverse and inclusive workplace.

Appfire is a remote-first software company that prioritizes employee choice in how and where they work, fostering autonomy and flexibility to enhance productivity and personal balance. The company promotes professional growth through access to learning resources, training programs, and an internal mobility initiative, allowing employees to customize their career development. They are currently seeking an individual with channel business management experience to help drive their EMEA partner channel, emphasizing relationship building, marketing, and brand advocacy. Appfire maintains a commitment to corporate social responsibility, participating in initiatives such as Pledge 1% to support social impact efforts. Recognized for its growth and workplace culture, Appfire has built a successful channel program that serves a diverse global clientele, including notable companies across various industries.

Appfire emphasizes a flexible work culture, allowing employees to choose their work environment—whether from home, in the office, or while traveling—while prioritizing work-life balance and personal well-being. The company offers various resources for professional growth, including online learning platforms and internal mobility programs, encouraging employees to tailor their career paths. The job role focuses on managing Appfire's EMEA channel business, fostering relationships with partners, and driving sales and marketing initiatives to enhance brand awareness. Candidates should possess experience in channel business models, understand Atlassian products, and have strong communication and coaching skills. Appfire, a remote-first organization with over 850 employees worldwide, is committed to corporate social responsibility, support for its partners, and ensuring security and compliance in its operations.

Appfire emphasizes a flexible work environment where employees can choose how and where they work, promoting a balance between professional and personal lives. The company is looking to enhance its EMEA partner channel and seeks an experienced communicator to manage partner relationships, drive marketing, and collaborate with internal teams. The ideal candidate will have a strong background in channel models and knowledge of Atlassian products, alongside skills in relationship building and coaching. Appfire fosters a people-first culture and is committed to corporate social responsibility, having joined the Pledge 1% initiative to contribute to various community causes. With over 850 employees globally, Appfire aims to equip teams to collaborate effectively while maintaining a focus on security and customer satisfaction.

GitKraken is a leading developer experience platform utilized by over 40 million developers and 100,000 organizations worldwide, focusing on enhancing team productivity through AI and sophisticated workflow orchestration. The company is looking for a GTM Engineer to join their marketing team, responsible for designing and managing scalable systems that boost go-to-market efficiency. The role involves leveraging HubSpot as a CRM, building automated workflows, maintaining data quality, and integrating with various developer tools and AI systems to optimize sales and marketing processes. Ideal candidates should have extensive experience with HubSpot administration and a strong background in revenue operations, with a focus on identifying and addressing process bottlenecks. GitKraken offers a supportive work environment, competitive compensation, and emphasizes diversity in hiring practices.

SmartBear prioritizes quality in software development, offering solutions like SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub to enhance visibility and automation for teams. The company supports a large user base of over 16 million developers and engineers across more than 32,000 organizations, including major brands such as Adobe and Microsoft. The Senior UI/UX Web Designer role involves leading the design for marketing websites, focusing on user experience, design systems, and collaboration with various teams to produce impactful digital content. Candidates should have 4-6 years of UI/UX experience, strong design skills, and the ability to communicate effectively with stakeholders, while also adhering to accessibility and usability best practices. SmartBear fosters a culture of growth, inclusivity, and social responsibility, exemplifying its commitment to employee well-being and ethical corporate practices.

SmartBear offers tools that provide developers with the visibility needed to improve software releases, trusted by over 16 million users across more than 32,000 organizations, including major companies like Adobe and Microsoft. They are seeking a Growth Marketing Manager to lead demand generation for their direct go-to-market strategies, focusing on full-funnel marketing campaigns that engage target accounts across various product lines. This role involves planning and executing programs such as webinars, events, and podcasts to drive pipeline growth and requires close collaboration with sales and marketing teams. Candidates should have at least three years of B2B growth marketing experience, preferably in SaaS, along with proficiency in relevant marketing technologies and a track record of successful campaign execution. SmartBear promotes a collaborative and inclusive workplace, offering competitive compensation and benefits while emphasizing diversity and ethical practices.

Zendesk is looking for a Senior Data Engineer to join its Data Platform team, which focuses on creating a globally distributed system using advanced cloud technologies like AWS and Snowflake. The role involves building foundation data services for analytics and reporting, working closely with team members on software projects, and enhancing data pipelines. Candidates should have over four years of software development experience, particularly in building scalable data platforms, with specific skills in Snowflake, programming languages, and cloud technologies. Additional qualifications include familiarity with ETL processes and open-source technologies like Spark and Airflow. The position offers a hybrid work model, a competitive salary range in Poland, and emphasizes Zendesk’s commitment to diversity and inclusion in the workplace.

Zendesk is looking for a Senior Software Engineer to join its Engineering & Integration Shared Services team, focusing on enhancing productivity through innovative software solutions. The responsibilities include designing and implementing standardized solutions, conducting testing and quality assurance, and participating in Agile Scrum processes. The ideal candidate should have over five years of experience in backend or integration engineering, with strong skills in Java, cloud technologies, and SaaS integration. Preferred qualifications include familiarity with low-code platforms, CI/CD processes, and AI advancements. The position is hybrid, requiring some office attendance in Karnataka or Maharashtra, and Zendesk emphasizes a commitment to diversity and inclusive workplace practices.

The job description outlines the role of a Zendesk Identity Access Management (IAM) Engineer, who is responsible for managing and securing access to the organization's resources and sensitive information. Daily tasks include overseeing identity management tools, administering IAM-related SaaS applications, and gathering requirements for the Okta Identity platform. Candidates should have 1-3 years of IT Operations experience, familiarity with Okta, and knowledge of identity management policies and cloud access services. Strong communication skills and the ability to make quick decisions are essential, along with a passion for continuous learning. The position is hybrid, requiring presence in the Mexico City area, and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is seeking a candidate to join its Strategic Finance and Analytics team, which plays a crucial role in providing data-driven insights and decision support across various departments. The ideal candidate should possess a combination of strong analytical skills, business acumen, and technical expertise, particularly in SQL and Business Intelligence tools. Key responsibilities include reporting findings to leadership, generating insights through data analysis, and collaborating with cross-functional teams to define metrics. Applicants should have 3-5 years of experience in an analytics role and a relevant degree, with a preference for those with previous SaaS experience. Zendesk promotes a flexible hybrid work environment and emphasizes diversity, equity, and inclusion in its workplace culture.

Atlassian offers flexible work arrangements, allowing employees to work from offices, home, or a mix of both, supporting their personal and family commitments. The company seeks an experienced software engineer/architect for its Identity group to enhance the Identity and Access Management (IAM) system, which is essential for secure user management across Atlassian's cloud products. The role involves shaping technical direction, collaborating on long-term strategies, and ensuring security compliance for a wide range of customers, including large enterprises. The engineer will also focus on improving software quality, mentoring team members, and influencing standards for operational excellence within the organization. This position is remote-friendly and emphasizes the importance of agile software development practices.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid arrangements to better support personal and family priorities. The company is seeking an experienced software engineer/architect for its Identity group, responsible for enhancing the Identity and Access Management (IAM) system that supports secure user collaboration across all cloud products. This role involves shaping the technical direction of the Identity Platform, collaborating with various teams to align strategies, and addressing security and compliance needs for a range of customers. The position also emphasizes mentoring and improving software quality within an agile environment while influencing operational excellence standards across the organization. This opportunity is remote-friendly and reports to the Head of Engineering for Identity.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both, enabling them to better manage personal commitments. The company is seeking an experienced software engineer/architect for its Identity group to enhance the Identity and Access Management (IAM) system, which supports authentication and user management across its cloud products. This role involves shaping the technical direction of the Identity platform and collaborating on strategic objectives with various stakeholders. The ideal candidate will address security and compliance needs for a diverse customer base while mentoring and guiding engineers of varying experience levels. This position is remote-friendly and emphasizes the importance of innovation, software quality, and operational excellence across the organization.

Atlassian offers flexible work arrangements, allowing employees to choose between working in the office, remotely, or a hybrid approach, while supporting personal and family priorities. The company is currently seeking a Senior Principal Engineer to lead architectural oversight and technical leadership within its Resource Efficiency organization, focusing on optimizing cloud-scale systems. In this role, the engineer will collaborate with senior leadership and cross-functional teams to devise strategies that enhance performance while reducing costs. Key responsibilities include architecting cloud infrastructure for high reliability and minimal latency, migrating products to next-generation platforms, and developing innovative solutions for teamwork tools like Jira and Confluence. The position is remote-friendly, specifically for those in the Pacific Time Zone, and is integral to driving Atlassian's transformation and overall business objectives.

Atlassian offers flexible work options for employees, allowing them to choose between office, remote, or hybrid arrangements to better accommodate their personal and family priorities. The company is hiring for a Senior Principal Engineer in their Resource Efficiency organization, emphasizing the need for expertise in architecting cloud-scale systems and providing technical leadership. This role involves working closely with senior leadership to define future architectural strategies and ensure efficiency in resource consumption while maximizing system performance. Key responsibilities include optimizing cloud infrastructure, guiding product migrations to next-generation platforms, and collaborating with other teams to launch innovative features. The position is remote-friendly, specifically targeting the Pacific Time Zone, and aims to align engineering efforts with Atlassian's long-term business objectives and company-wide goals.

Atlassian offers flexibility in work arrangements, allowing employees to choose between office, home, or a hybrid model, which supports their personal and family needs. They are in search of a Senior Principal Engineer to provide technical leadership and oversight within their Resource Efficiency organization, focusing on architecting complex cloud-scale systems. The position is remote-friendly, specifically targeting candidates in the Pacific Time Zone, and involves collaboration with senior leadership to enhance system performance while minimizing costs. The role includes architecting and optimizing cloud infrastructure, leading migrations to next-generation platforms like AWS and GCP, and designing high-performance, cost-efficient systems for products like Jira and Confluence. Ultimately, the Senior Principal Engineer will play a critical role in driving Atlassian's transformation and aligning technical initiatives with long-term business goals.

At Atlassian, employees have the flexibility to choose their work environment, whether in the office, from home, or a hybrid model, allowing them to balance personal and professional commitments. The company is hiring a Senior Principal Engineer for their Resource Efficiency organization, who will provide architectural oversight and lead the transformation efforts to enhance system efficiency. This role entails architecting complex cloud-scale systems while collaborating with senior leadership and cross-functional teams to shape future technology strategies. The engineer will play a crucial role in optimizing cloud infrastructure, ensuring high performance and reliability for Atlassian's tools like Jira and Confluence. Ultimately, this position focuses on driving innovation and aligning engineering efforts with the company's long-term business goals.

Atlassian offers flexible working conditions allowing employees to choose between office work, remote work, or a hybrid model, which helps them balance personal and professional commitments. The company hires globally and conducts virtual interviews and onboarding as part of its distributed-first approach. They are seeking a Principal Engineer for Bitbucket Cloud to enhance collaboration and code management for software development teams. Ideal candidates should have expertise in Python, Java, or Go, experience with large-scale distributed systems, and strong collaboration and mentorship skills. Additional experience in cloud services, microservice architectures, and version control systems is a plus, though not mandatory.

Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid setup, supporting their personal and family goals. The company hires worldwide and conducts virtual interviews and onboarding as part of its distributed-first approach. They are currently seeking a Principal Engineer for Bitbucket Cloud, where the engineer will contribute to building tools for software engineering teams and address challenges related to distributed version control. Candidates should have proficiency in Python, Java, or Go, experience with large-scale distributed systems, and a collaborative mindset for product strategy. Additional desirable qualifications include experience with microservices, cloud PaaS, and knowledge of version control systems, among other technologies.

Atlassian offers flexible work options, allowing employees to work from offices, home, or a mix of both, enhancing their ability to balance personal and professional responsibilities. The company is seeking an experienced software engineer or architect to join their Identity group, which focuses on the Identity and Access Management (IAM) system that supports secure user management and collaboration across Atlassian's cloud products. The role involves shaping the technical direction of the Identity Platform, collaborating with leaders across various departments, and developing a technical strategy that meets the security needs of diverse customers. The candidate will also mentor and influence engineers at different levels, ensuring high-quality software development and adherence to operational standards. This is a fully remote-friendly position, emphasizing the importance of good mentorship and leadership within the engineering teams.

Atlassian offers flexibility in work arrangements, allowing employees to work from home, the office, or a mix of both, which helps them manage personal commitments. They are seeking an experienced software engineer/architect for their Identity group, focusing on enhancing their Identity and Access Management system that supports secure user management across their cloud products. The role involves shaping the technical direction of the Identity Platform, collaborating on long-term strategy, and addressing security and compliance for various customers, especially large enterprises. The position requires partnering with other teams and influencing engineering standards while mentoring and developing engineers at various levels. This remote-friendly role emphasizes quality software construction and aims to improve operational excellence within the organization.

At Atlassian, employees have the flexibility to work from home, an office, or a hybrid arrangement, allowing them to balance personal and professional responsibilities. The company is seeking an experienced software engineer/architect for their Identity group to enhance their comprehensive Identity and Access Management (IAM) system. This role involves shaping the technical direction for the Identity Platform, collaborating with various leaders to align strategies, and addressing security and compliance needs for a diverse customer base. The position requires the engineer to mentor other engineers, uphold software quality, and drive large-scale projects while maintaining operational excellence. This is a remote-friendly opportunity and reports directly to the Head of Engineering for Identity.

The job description is for a Zendesk AI Service Consultant, focusing on onboarding customers and ensuring their successful implementation of Zendesk products. This role entails clarifying customer objectives, defining project scopes, and guiding clients through the onboarding process, particularly regarding AI agent implementation. The consultant must maintain expertise in Zendesk's product suite, lead customer implementations, and provide support for effective change and release management. Ideal candidates should be fluent in English and either French or German, with experience in customer experience automation, service delivery, and CRM systems. The position offers a hybrid work model, with a recommendation for in-office collaboration once a week and flexibility to adjust working hours based on customer needs.

The CCaaS CSM Specialist role at Zendesk is focused on helping customers optimize their use of Zendesk's Contact Center as a Service (CCaaS) solutions to achieve business results. This position involves engaging with various stakeholders within customer organizations to drive adoption and demonstrate measurable value from the platform. Key responsibilities include leading customer engagements, providing onboarding support, and ensuring alignment with broader customer success strategies. The role requires strong consultative skills and a deep understanding of contact center operations and performance metrics. Additionally, Zendesk promotes a hybrid work environment and emphasizes its commitment to diversity and inclusion within the workplace.

Atlassian offers flexible work arrangements, allowing employees to work from home, the office, or a combination of both, providing greater control over personal and family commitments. The company is hiring a Principal Strategy and Business Operations who will collaborate with leaders in the Enterprise Foundations organization, which focuses on creating a reliable cloud platform for enterprise customers. The role involves partnering with various teams to prioritize product roadmaps, deliver strategic insights, and drive growth through data-driven decision-making. Candidates should have over 10 years of experience in high-growth tech industries and exhibit strong analytical skills, business acumen, and the ability to communicate complex recommendations effectively. While proficiency in financial modeling, a structured decision-making approach, and industry experience in SaaS are preferred, they are not mandatory.

At Atlassian, employees have the flexibility to work from the office, home, or a combination of both, allowing them to better balance personal and professional priorities. The company is seeking a Principal Strategy and Business Operations professional to collaborate with leaders in the Enterprise Foundations organization, which focuses on developing a strong cloud platform for enterprise customers. The role involves partnering with various teams to deliver strategic recommendations, drive growth, and ensure effective execution of projects. Candidates should have over 10 years of experience in the tech industry, strong analytical skills, and the ability to present recommendations to executives. Additional preferred skills include experience in SaaS, data analysis with SQL, and knowledge of business intelligence tools.

Zendesk is seeking a Senior Software Engineer to enhance their real-time data ingestion platform, focusing on data quality, observability, and pipeline reliability. The role involves designing and maintaining scalable systems for moving data from Kafka to Snowflake using Snowpipe Streaming, in collaboration with various teams to ensure effective data flow. Candidates must have strong programming skills, particularly in Java, along with experience in distributed data systems and data quality tooling. The position requires a systems mindset, passion for building resilient platforms, and the ability to influence technical direction. Additionally, working from Karnataka or Maharashtra is mandatory, and the company promotes a hybrid work model to encourage collaboration and flexibility.

Zendesk is looking for an experienced Engineer to join its Employee Services team to enhance the Employee Help Center, utilizing innovative technology to provide resources like IT, HR, Legal, and Finance. The role involves optimizing the Zendesk instance, collaborating with cross-functional teams, and implementing customized solutions to improve employee services and operational efficiency. Key responsibilities include engaging in front-end development, overseeing third-party integrations, and utilizing APIs for automation. Candidates should have over three years of experience with web applications, proficiency in modern JavaScript frameworks, and a robust understanding of Zendesk development practices. Zendesk offers a hybrid work environment, competitive salary, and benefits, while promoting diversity and inclusion in their hiring practices.

Zendesk is seeking motivated individuals for a career in software sales, particularly in an inbound sales role focused on the ASEAN market. The position involves engaging with prospects, qualifying leads, and managing a significant volume of inbound inquiries in order to develop a robust sales pipeline. While previous sales experience is beneficial, the company emphasizes a competitive mindset and strong communication skills as key attributes for success. Zendesk offers a hybrid work environment that combines in-office collaboration with remote flexibility, fostering a culture of connection and inclusivity. The company is an equal opportunity employer and actively promotes diversity and inclusion in the workplace.

Atlassian offers its employees flexibility in their work arrangements, enabling them to work in the office, from home, or a mix of both, which helps them manage personal priorities. The company is hiring a Principal Engineer specializing in ML/AI at Loom, responsible for driving the vision and development of AI-powered products. This role focuses on two key areas: building scalable AI infrastructure and exploring advanced AI applications, with an emphasis on hands-on engineering and strategic collaboration. The position requires end-to-end ownership of AI solutions, including prototyping, development, and deployment, while working closely with cross-functional teams. Overall, this opportunity allows a leader to advance AI integration in video technology, shaping future product experiences and reinforcing best practices in AI development.

Atlassian offers flexibility in work arrangements, allowing employees to choose between office and remote work to support their personal and family priorities. The company is currently seeking a Principal Engineer specializing in ML/AI to lead the development and launch of AI-powered products at Loom. The role focuses on building scalable AI infrastructure and exploring innovative AI applications, requiring strong technical leadership and collaboration across teams. Responsibilities include defining the technical vision, overseeing the entire development process, and driving AI/ML system platformization. The position also involves evaluating model development options and establishing best practices for AI solutions to enhance product efficiency and user experience.

At Atlassian, employees have the flexibility to work from the office, home, or a combination of both to better manage personal and family commitments. The company is seeking a Principal Engineer in the ML/AI domain at Loom to lead the development and launch of AI-powered products. This role focuses on two main areas: creating scalable AI infrastructure and exploring innovative AI applications to enhance Loom's offerings. The position requires strong technical expertise and collaboration across various departments to ensure successful delivery and alignment with business objectives. Ultimately, the role presents an opportunity to impact how video is utilized in the workplace and leverage AI to transform video creation and consumption.

At Atlassian, employees have the flexibility to choose their work location, whether remote, in-office, or a hybrid model, allowing for better personal and family priorities. The company is seeking a Principal Engineer in the ML/AI domain to lead the development of AI-powered products at Loom. This role focuses on two main areas: building scalable AI infrastructure and exploring advanced AI applications to enhance Loom's offerings. The position requires a blend of technical leadership, hands-on engineering, and collaboration with cross-functional teams to ensure successful AI solution delivery. The engineer will also be responsible for defining the technical vision, driving best practices in AI development, and expanding AI adoption across teams by addressing customer needs.

Atlassian offers flexibility in work locations, allowing employees to work in the office, from home, or a mix of both, supporting their personal and family needs. The company is seeking a Principal Engineer in the ML/AI domain to lead the development of AI-powered products and platforms at Loom, focusing on building scalable AI infrastructure and exploring advanced AI applications. This position requires a blend of technical leadership, hands-on engineering, and strategic decision-making, aimed at delivering innovative AI solutions. The role involves defining technical vision, end-to-end ownership of AI projects, and collaborative work with various teams to drive measurable impact. Additionally, the Principal Engineer will explore state-of-the-art AI techniques, evaluate in-house versus third-party solutions, and establish best practices for AI development.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in-office, remote, or a hybrid model. They conduct virtual interviews and onboarding, reflecting their distributed-first approach to team collaboration. The job involves defining a strategic vision for specific territories and collaborating with cross-functional teams to enhance customer satisfaction and retention. Candidates should have at least 10 years of business development experience in the technology sector, particularly within the IT service management (ITSM) market, along with familiarity with service management solutions. Fluency in English is required, and while an ITIL certification is beneficial, it is not mandatory.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a combination of both. The company hires globally and conducts interviews and onboarding virtually as part of its distributed-first approach. The job role includes defining and communicating a vision for the territory, collaborating with cross-functional teams, and representing Jira Service Management at industry events. Candidates should have at least ten years of business development experience in technology, knowledge of ITSM market solutions, and experience working with Indian customers. Fluency in English is necessary, and while ITIL certification is preferred, it is not mandatory.

The Solutions Consultant at Zendesk plays a crucial role in the sales cycle by managing technical and competitive aspects to drive customer engagement and satisfaction. This position requires a blend of sales acumen and technical expertise, particularly in presenting software solutions to client executives. Candidates should possess 5-8 years of related experience, with at least 3 years in software pre-sales, along with strong interpersonal and communication skills. Key qualifications include knowledge of web technologies, problem-solving abilities, bilingual proficiency in Spanish and English, and a bachelor's degree. Additionally, desirable skills include experience with enterprise software solutions, proficiency in Portuguese, and familiarity with customer service software and related technologies.

The Agentic Tribe is seeking a Senior Voice AI Agent Engineer to help develop Gen3, an advanced AI system that facilitates goal-oriented, real-time conversations using voice. This role involves building robust voice applications that incorporate features such as speech-to-text, text-to-speech, and voice activity detection to enhance user interaction experiences. Key responsibilities include designing intelligent voice agents, integrating third-party services, and creating seamless conversational flows that enable complex task execution. The ideal candidate should possess strong programming skills, particularly in Python, as well as experience with voice AI technologies and APIs. Zendesk, the company behind this initiative, emphasizes diversity and inclusion in its hiring practices while providing a hybrid work environment for its employees.

The Customer Success Manager (CSM) role for German speakers at Zendesk focuses on helping customers achieve business outcomes efficiently using Zendesk solutions. The primary responsibilities include managing customer engagement throughout their journey, enhancing product adoption, and building strong relationships across various levels within customer organizations. CSMs are expected to proactively address customer health and obstacles to ensure users realize the value of Zendesk products. Required qualifications include a background in customer success, fluency in German and English, and experience in technology or SaaS environments. The position also supports a hybrid work model that balances in-office collaboration with remote flexibility.

Zendesk is a leading customer experience (CX) platform that prioritizes customer success and aims to provide value from its solutions through its CX organization. The CX Programs team plays a crucial role in enhancing business efficiency and facilitating transformations while reporting to the Chief Customer Officer (CCO). Key responsibilities of the team include ensuring effective service delivery, enabling product adoption, and reinforcing delivery excellence across departments. The role requires over five years of experience in CX or similar fields, expertise in customer success strategies, and strong analytical skills to drive operational improvement. Zendesk values diversity and offers a hybrid working model, maintaining an inclusive environment for applicants and employees.

The Agentic Tribe is pioneering advancements in conversational AI with its Gen3 system, which is a dynamic and goal-oriented AI capable of real-time reasoning and adaptability. They are looking for a Staff AI Agent Engineer to lead the development and deployment of intelligent agents that utilize Large Language Models (LLMs) while overseeing technical initiatives across teams. Responsibilities for this role include architecting AI agents, integrating solutions with enterprise systems, and ensuring effective AI deployment, while also mentoring junior engineers. Key competencies involve expertise in LLM systems, tool integration, evaluation methodologies, and performance optimization strategies. Zendesk, the company's parent organization, emphasizes a diverse and inclusive work environment, offering a hybrid work model and a commitment to community engagement.

Zendesk is seeking a Senior Machine Learning Manager to enhance customer experience through the use of AI and machine learning, impacting over 125,000 global brands. This role involves leading the design and implementation of scalable machine learning systems, managing a team, fostering collaboration across departments, and engaging stakeholders to align initiatives with business goals. Candidates should have at least five years of experience in machine learning with a focus on system design, project delivery, and MLOps, coupled with strong communication and leadership skills. The position offers a hybrid work model, competitive compensation, and opportunities for career growth while emphasizing diversity and inclusion in the workplace. Interested applicants are encouraged to apply and contribute to shaping the future of AI-driven customer experiences at Zendesk.

Atlassian's Teamwork Lab focuses on enhancing modern teamwork through research on the future of work, AI, and collaboration technologies. They invite applications for a Senior Workplace Researcher who will lead research projects aimed at transforming physical and digital workplaces to better support employees. This role involves designing research projects, utilizing mixed methods for data collection, and collaborating with various teams to ensure that insights are actionable. The researcher is also responsible for translating complex findings into clear recommendations and measuring the impact of their work. Successful candidates will provide valuable insights that influence design and operational decisions, ensuring timely project delivery and stakeholder engagement.

Atlassian's Teamwork Lab focuses on modern teamwork research and the future of work, influencing office design and workplace experience programs. The company is hiring a Senior Workplace Researcher to lead various research projects aimed at enhancing physical and digital workplaces for employees. This role requires a mix of qualitative and quantitative research methods to gather insights that drive organizational change and improve the employee experience. The researcher will collaborate with different teams and external vendors to ensure the relevance and applicability of their findings. Success in this position is measured by the impact of research on design and operational decisions, as well as stakeholder satisfaction with the insights provided.

Zendesk is seeking an experienced Principal for its Strategy & Planning team to drive transformational strategy and execution through data-driven decision-making. The ideal candidate should possess strong analytical, strategic thinking, and communication skills, with a focus on leveraging data to influence company growth in the AI era. Responsibilities include partnering with stakeholders to evaluate strategy health, generating insights, developing SQL queries for data analysis, and communicating findings effectively to various audiences. Basic qualifications include a relevant degree, over eight years of experience in business strategy or operations, and proficiency in analytical tools and techniques. Preferred qualifications involve familiarity with AI and customer experience domains, as well as experience in data visualization and cloud-based technologies, while the position requires presence in Mexico City or the State of Mexico for part of the week.

Zendesk is looking for an IT Business Systems Analyst, Configuration to join their expanding team in Pune, India, focusing on SaaS Finance tools. The candidate should have a strong background in SaaS configuration and business systems analysis, along with experience in agile methodologies and excellent communication skills. Key responsibilities include configuring and maintaining SaaS applications, resolving tickets, and gathering and documenting business requirements while facilitating cross-functional collaboration. The role emphasizes commitment to exceptional service, simplicity in solutions, and fostering an inclusive team environment. Zendesk promotes a hybrid work model, requiring some in-office attendance while encouraging flexibility for remote work.

Zendesk is seeking an IT Business Systems Analyst focused on finance value streams, particularly in record-to-report and source-to-pay processes, to join their team in Pune, India. The role involves analyzing and optimizing these financial processes, gathering and documenting requirements, and facilitating collaboration between finance and technical teams. Candidates should have at least six years of business systems analysis experience, familiarity with SaaS applications and finance ERP solutions, as well as Agile methodology experience. The position emphasizes strong communication skills, a collaborative mindset, and a commitment to Zendesk’s core values, including exceptional service and simplicity. Zendesk promotes a diverse and inclusive workplace, offering a hybrid work model and encouraging applicants to apply if they are located in Karnataka or Maharashtra.

Zendesk is seeking an IT Business Systems Analyst focused on finance operations in Pune, India, to enhance the integration of technology within the finance department. The candidate should have a solid background in business systems analysis with experience in SaaS tools, particularly in finance-related processes such as record-to-report and source-to-pay. Responsibilities include analyzing and optimizing value streams, documenting business requirements, facilitating collaboration between finance and technical teams, and participating in agile practices. The ideal candidate will possess strong communication, presentation, and problem-solving skills, along with a commitment to Zendesk's core values of exceptional service, simplicity, quality, and teamwork. This role offers a hybrid work experience and aligns with Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Staff Machine Learning Engineer to enhance its AI/ML capabilities and contribute to customer relationships. The role involves collaboration with ML Scientists, leading discussions on technical design, and developing tools for model management. Candidates should have at least five years of experience in large-scale applications and proficiency in Python or Ruby, along with knowledge of MLOps and various cloud services. Preferred qualifications include familiarity with tools like Airflow, recent LLM evaluation technologies, and SQL. The position offers a hybrid work environment, combining in-office and remote work, and emphasizes Zendesk's commitment to diversity and inclusion.

Zendesk is seeking a Senior Account Executive to help enhance their B2B sales efforts in the SaaS sector, focusing on expanding their Commercial/Mid-Market customer base. The ideal candidate will have a minimum of four years of sales experience, expertise in navigating complex sales cycles, and a strong track record of exceeding sales targets. Key responsibilities include driving revenue growth through new customer acquisition, nurturing existing relationships, and leveraging data to identify cross-selling opportunities. Successful applicants should possess exceptional communication and negotiation skills, as well as experience selling to high-level executives. Zendesk promotes a hybrid work environment and emphasizes diversity, equity, and inclusion in its hiring practices.

Zendesk is looking for a Senior Frontend Software Engineer to enhance the features within its agent workspace and provide exceptional service to users. The ideal candidate should have over six years of experience in software development with expertise in JavaScript, TypeScript, and React, and be comfortable working across various codebases. Key responsibilities include leading innovation, problem-solving, and proactively contributing to high-quality software development, while also mentoring team members and participating in agile processes. The role is part of a new Product Development Center of Excellence in Pune, where early hires will help shape the culture and processes. The position requires a hybrid work model, with three days in the office, and supports Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Senior Associate for its Pricing and Packaging Team to lead pricing projects and develop monetization strategies. Reporting directly to the Senior Director and collaborating with various stakeholders, this role will focus on implementing innovative pricing models and tools, enhancing operational efficiency, and supporting sales teams. The ideal candidate should possess strong problem-solving skills, a collaborative mindset, and the ability to analyze both qualitative and quantitative data effectively. Required qualifications include a Bachelor’s degree in a quantitative field and a minimum of two years of experience in pricing strategy or sales operations, preferably in the SaaS industry. The position is based in Mexico City (CDMX) and offers a hybrid work model that includes both in-office and remote work.

Zendesk QA (formerly Klaus) is seeking experienced back-end developers to join their team in creating AI-driven customer service quality assurance solutions. The role offers significant autonomy, requiring collaboration in delivering high-quality, scalable code while optimizing performance and implementing security measures. Key responsibilities include building and improving APIs, designing data storage solutions, and taking ownership of projects, along with engaging in code reviews and writing automated tests. Candidates should have at least five years of experience with languages such as Go, Python, or Java, and a strong understanding of relational databases and cloud-native technologies. Additionally, Zendesk promotes a hybrid working environment and values diversity and inclusion within its workplace.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work, supporting their personal and family needs. The company is hiring a Lead Product Designer for their AI Design team, which collaborates across North America and Australia. This role involves leading design projects for Rovo, Atlassian's flagship AI product, focusing on user onboarding and enhancing AI capabilities. The ideal candidate should have over seven years of product design experience, particularly with AI products, and possess strong skills in visual design and cross-functional collaboration. The designer will work closely with various teams to balance customer needs with business goals while measuring success through qualitative and quantitative methods.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid arrangements to support their personal and family priorities. The company is seeking a Lead Product Designer for its AI Design team, who will play a crucial role in developing Rovo, its flagship AI product. This position involves designing AI patterns, collaborating with various teams, leading design projects, and ensuring that design solutions align with customer value. Candidates should have at least 7 years of product design experience, particularly in AI and complex software, along with strong storytelling abilities and collaborative skills. The role also emphasizes the importance of measuring success and improving design processes to enhance product value and adoption.

Zendesk is seeking a Staff Machine Learning Scientist to advance its AI-powered Gen3 system, which aims to transform conversational AI in chatbots and voice assistants. The role involves defining product vision, leading rapid prototyping, establishing research standards, mentoring junior team members, and driving end-to-end projects in AI technology. Candidates should have significant experience in machine learning or natural language processing, especially with deep learning and generative AI, along with strong collaboration and communication skills. Success in this position will be measured by the strategic impact of work, team mentorship, innovation, research standardization, and effective collaboration with cross-functional stakeholders. Zendesk promotes a flexible working environment and values diversity, ensuring applications are considered without discrimination based on various characteristics.

Zendesk is looking for a high-performing Account Executive to join their CEE sales team, focusing on driving revenue growth through customer acquisition and account expansion in emerging markets. Key responsibilities include leading complex sales cycles, developing go-to-market strategies, and building relationships with executive stakeholders across various industries such as retail and fintech. Candidates are expected to have a BA/BS degree, over five years of B2B sales experience in the SaaS sector, and a strong track record of exceeding sales quotas. Proficiency with sales tools like Salesforce and fluency in Eastern European languages, particularly Polish, are desirable qualifications. Zendesk promotes a hybrid work environment and is committed to diversity, equity, and inclusion in the workplace.

The AI Specialist, Customer Success role at Zendesk is focused on helping customers achieve business outcomes using advanced AI solutions. This role interacts with various levels of customer organizations, ensuring that clients realize value from their investment in Zendesk's services. Responsibilities include driving AI adoption, managing customer health, fostering strong relationships, and collaborating with internal teams to enhance customer success. Candidates should possess a minimum of three years in customer success roles, with experience in enterprise technology or SaaS preferred, and strong skills in explaining AI business value to various stakeholders. The position is based in Mexico City and involves a hybrid work model, merging in-office collaboration with remote work flexibility.

The job involves assisting Zendesk customers in optimizing their subscriptions to align with their needs and initiatives while working closely with Customer Success and Sales teams. Responsibilities include negotiating subscription renewals, qualifying expansion opportunities, identifying at-risk customers, and maintaining an 87% Gross Renewal Rate (GRR). Candidates should have over two years of customer account management experience, proficiency in English, and preferably fluency in French or German, along with strong interpersonal and negotiation skills. The position offers a hybrid work model with an annual salary range between zł114,000.00 and zł170,000.00, based on qualifications and experience. Zendesk emphasizes its commitment to diversity, equity, and inclusion in its workplace and provides reasonable accommodations for applicants with disabilities.

Zendesk is looking for a detail-oriented Manager of IT Quality Assurance with extensive experience in quality assurance methodologies, focusing on production control and environment change management. The role involves developing a quality center of excellence, overseeing testing strategies, guiding automated testing development, and driving quality process improvements while collaborating with cross-functional teams. Candidates should have a Bachelor's degree, 8+ years of relevant experience, and proficiency in programming languages and automation tools. Strong analytical, communication, leadership, and mentorship skills are essential, along with an adaptability to new technologies and processes. The position is hybrid, requiring partial in-office attendance, and Zendesk emphasizes diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking a Senior Staff Software Engineer to lead a new Change Management team focused on developing a next-generation IT Service Management platform. This role involves designing scalable and automated workflows, enhancing service delivery, and ensuring IT process reliability and compliance. Candidates should have extensive experience in backend or full-stack software engineering, particularly with Ruby on Rails and enterprise-scale workflows, as well as leadership skills to mentor team members. The position offers the chance to collaborate with cross-functional teams, contribute to technical strategies, and maintain high engineering standards. Zendesk promotes a hybrid work culture with strong opportunities for professional development and a commitment to diversity and inclusion in the workplace.

The Senior Services Consultant at Zendesk is responsible for leading the technical delivery for customers, overseeing the implementation process from initial requirements to go-live. Key responsibilities include providing technical expertise, designing solutions, configuring services in AWS, collaborating with cross-functional teams, and conducting client training. Candidates should have over three years of customer-facing experience, hands-on skills in cloud-based solutions, and programming knowledge, particularly with AWS services and Python. Zendesk promotes a hybrid work environment that balances in-office collaboration with remote flexibility and emphasizes diversity and inclusion. The company is committed to providing reasonable accommodations for applicants with disabilities and maintains equal opportunity employment practices.

Zendesk is seeking a Workplace Experience Operations Coordinator to support its growing Workplace Experience Team, responsible for ensuring a smooth day-to-day environment for employees. Ideal candidates should be organized multi-taskers with a passion for helping others, flexible, and adaptable to a busy workplace. Key responsibilities include managing front desk operations, providing customer service, coordinating in-office events, and maintaining office safety and cleanliness while interacting with employees at all levels. Candidates should possess at least two years of experience in facilities coordination, strong communication and project management skills, and a familiarity with building operations. Zendesk emphasizes a diverse and inclusive work environment and offers hybrid work flexibility while seeking to accommodate applicants with disabilities.

Zendesk is seeking an Enterprise Data Architect SME for their Enterprise & Solution Architecture team, aiming to build comprehensive digital data systems and platforms. The role involves providing strategic direction for data architecture, collaborating with various teams to implement effective data movement and transformation models, and ensuring accurate data delivery. Key responsibilities include contributing to multi-cloud architecture, leading master data management solutions, producing technical design artifacts, and utilizing various data tools for data processing. Candidates should have extensive experience in data architecture, MDM principles, ETL patterns, and data governance frameworks, with a preference for those familiar with enterprise data management and modern data practices. The role offers a hybrid work experience, blending remote flexibility with in-office collaboration, and includes a competitive salary range plus potential bonuses and benefits.

Zendesk is seeking a Sales Operations Lead for the APAC region to enhance operational excellence and support the ANZ Sales team in achieving its goals. The role involves collaborating with sales leadership on strategic initiatives such as forecasting, pipeline management, and performance analysis while driving improvements in sales processes. Candidates should have over three years of experience in a similar SaaS environment, expertise in sales tools like Salesforce, and strong analytical skills. The position promotes a hybrid work model, allowing for both in-office and remote work while encouraging a culture of collaboration and growth. Zendesk is committed to diversity and inclusion, providing equitable employment opportunities regardless of various personal characteristics.

The Manager, Compensation COE is tasked with overseeing a global team of Compensation Analysts to design, implement, and manage compensation programs and initiatives. This role involves collaboration across various departments, including Total Rewards and the People Team, to ensure alignment of policies with company objectives and market best practices. Key responsibilities include leading complex compensation projects, creating operational tools, and managing global job architecture while ensuring compliance with employment regulations. The position requires a Bachelor's degree in a relevant field and considerable experience in human resources and compensation analysis, alongside skills in team leadership and data analysis. Zendesk promotes a hybrid working model and is committed to diversity and inclusion in the workplace, offering a competitive salary range and additional benefits.

The job description outlines the role of a Scrum Master at Zendesk, emphasizing their responsibility to create a high-performing Agile environment by supporting teams through Agile methodologies and Zendesk’s hybrid Agile-SDLC delivery framework. The Scrum Master will collaborate with product managers and engineering leads to guide teams in planning, execution, and release processes while focusing on continuous improvement and delivery metrics. Key responsibilities include facilitating Agile ceremonies, helping teams navigate impediments, and promoting a collaborative atmosphere. Candidates are expected to have significant experience in Agile project delivery, relevant certifications, and strong communication and problem-solving skills. The position is based in Mexico City or the State of Mexico, promoting a hybrid work model that balances on-site collaboration with remote work flexibility.

Zendesk's Threat Prevention Engineering team is seeking an experienced security engineer to design and implement advanced threat prevention infrastructure in their cloud-based SaaS environment. The role involves developing solutions using various programming languages, integrating security tools, and collaborating with other teams to enhance cybersecurity practices. Candidates should have a collaborative approach, strong problem-solving abilities, and at least five years of experience in security and cloud infrastructure development. Preference will be given to those with relevant cloud and security certifications, as well as experience with machine learning and AI solutions. The position offers a hybrid work model and competitive compensation, with an emphasis on diversity, equity, and inclusion in the workplace.

Zendesk is seeking a Senior Backend Engineer for their AI Agents team, focusing on the development and implementation of groundbreaking backend systems. The role involves collaborating with various teams to enhance their AI-driven chatbot, Gen3, which is designed for advanced conversational capabilities. Key responsibilities include maintaining service components, architecting complex applications, and improving existing systems to deliver high-quality AI products. The ideal candidate should have strong coding skills, knowledge of microservices architecture, and a proactive attitude towards teamwork and mentoring. Zendesk emphasizes a diverse and inclusive workplace, offering flexible working arrangements and a commitment to fostering community engagement.

The job involves collaborating with a portfolio of customers to enhance their utilization of Zendesk products through optimization and maintenance, while providing strategic consulting and hands-on support. Key responsibilities include managing customer backlogs, maintaining product expertise, guiding customers, and responding to escalations to ensure ongoing value and customer loyalty. Candidates should have a bachelor's degree, at least five years of consulting or customer success experience, and strong communication and project management skills. The role requires the ability to manage multiple priorities and a willingness to travel up to 20%. Zendesk promotes a fulfilling work environment with a focus on diversity, inclusion, and a hybrid work model that combines in-office collaboration with remote flexibility.

Zendesk is seeking a Senior Analyst for Product Analytics to analyze customer behavior and provide insights that enhance product adoption and retention. The role involves analyzing customer data, tracking key performance metrics, and collaborating with various teams to support strategic decisions in product development and marketing. Applicants should have a background in quantitative fields, strong data analytics skills, proficiency in SQL, and experience with data visualization tools like Tableau or Looker. The position requires physical presence in Mexico City or the State of Mexico and offers a hybrid work model for collaboration and flexibility. Zendesk emphasizes diversity and inclusion, ensuring a fair hiring process and accommodations for individuals with disabilities.

Zendesk QA is looking for experienced back-end developers to join their expanding team to create AI-driven customer service quality assurance solutions, with a focus on enhancing customer interactions. The role is hybrid, based in Estonia, and allows for a combination of remote work and in-office collaboration. Candidates should have at least three years of relevant experience, proficiency in programming languages like Python and Go, and familiarity with cloud-native technologies. Responsibilities include building and optimizing APIs, ensuring application performance, implementing security features, and conducting code reviews. Zendesk fosters an inclusive work environment and is committed to diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking an Engineering Manager to lead its AI/ML Platform team, which develops infrastructure for AI-driven customer experiences used by over 125,000 brands. The role involves overseeing the design and optimization of Zendesk's internal LLM Proxy and collaborating with various teams to ensure alignment with company strategy and efficient software delivery. Candidates should have experience managing engineering teams in machine learning or infrastructure and a strong understanding of large language models and platform components. The company offers a supportive work environment with flexible hours, professional development opportunities, and a commitment to diversity and inclusion. Zendesk's hybrid work approach allows for both in-office collaboration and remote flexibility.

Zendesk is seeking a Machine Learning Engineering Manager for their AI Copilot team, emphasizing the importance of customer relationships within a supportive company culture. The role involves leading a team of Machine Learning Engineers and Scientists, collaborating with other AI/ML leaders, and fostering a diverse and engaging work environment. Candidates should have experience in managing teams, delivering machine learning projects, and possess strong communication and prioritization skills. Preferred qualifications include experience with ML products, ML operations (MLOps), and familiarity with SQL or DBT. The position offers a hybrid work model, allowing for a blend of onsite collaboration and remote flexibility.

Zendesk is seeking a highly technical Senior Product Manager to enhance customer experience (CX) through automation and AI technologies. The role involves defining the product roadmap for machine learning-powered features aimed at improving agent efficiency and customer satisfaction. Key responsibilities include collaborating with cross-functional teams, engaging with customers, and analyzing data to drive product development. Candidates should have over four years of product management experience, strong prioritization and problem-solving skills, and a focus on continuous learning. Zendesk promotes a hybrid work environment and values diversity, equity, and inclusion in the workplace.

Zendesk is looking to expand its IT Asset Management (ITAM) capabilities with a new product that focuses on enterprise-scale asset tracking and lifecycle automation, which will involve creating an integrations platform. They are seeking a Senior Software Engineer, either backend or full-stack, to develop and scale this platform, requiring expertise in integration architecture and data automation. The role includes designing enterprise-grade workflows for real-time synchronization, developing efficient data ingestion pipelines, and optimizing API components for seamless data exchange. Candidates should have over five years of experience in software engineering, with strong skills in event-driven architectures and scalable API development, preferably with knowledge of IT Asset Management systems. The position offers a hybrid work environment and is supported by an attractive salary range in Poland, along with a commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Principal Product Designer in Lisbon, Portugal, to lead product innovation for Zendesk Copilot, focusing on AI-driven experiences. This position involves shaping high-impact design initiatives, collaborating with cross-functional leaders to align design strategy with business objectives, and promoting inclusive design practices. The ideal candidate should be a strategic thinker and skilled communicator with extensive experience in enterprise-level product design, capable of mentoring other designers and influencing stakeholders. Responsibilities include driving design vision, leading complex initiatives, and setting quality standards while using user-centered design methods. The role offers a hybrid work environment where employees can collaborate in-office and work remotely, and Zendesk emphasizes its commitment to diversity, equity, and inclusion in hiring practices.

Zendesk is seeking a German-speaking Technical Support Engineer who excels in providing technical assistance across various communication channels, including live chats, emails, and video calls. The ideal candidate should have over four years of technical support experience, be fluent in both English and German, and possess excellent customer service and communication skills. This role emphasizes empathy and resourcefulness, with a focus on resolving customer issues and empowering users through knowledge sharing. Zendesk promotes a hybrid working model, allowing employees the flexibility to work from home and in the Lisbon office part-time. The company values diversity and inclusivity, ensuring equal opportunity for all applicants and employees.

Zendesk is seeking a software engineer to join their Contact Center team, particularly focusing on their Voice products, which are complex real-time applications. The ideal candidate should be passionate, collaborative, and responsible for delivering high-quality software through all phases of the development lifecycle. Key responsibilities include designing, implementing, testing, and deploying software, along with participating in code reviews and troubleshooting. Candidates should have experience in JavaScript (React) and either Ruby/Rails or Golang, along with strong communication skills and a willingness to tackle challenges flexibly. The position offers a hybrid work model, a competitive salary range, and emphasizes Zendesk’s commitment to diversity, equity, and inclusion in the workplace.

The role is for a Technical Architect within Zendesk's Managed Services team, which supports customers in optimizing their use of Zendesk products. Responsibilities include understanding customer requirements, collaborating with subject matter experts, and designing technical solutions for customer workflows. Applicants should have a Bachelor’s degree or equivalent experience, as well as 1-2+ years in consulting or programming, with skills in languages such as Ruby and Python. Strong analytical and communication skills are essential, along with experience with RESTful APIs and SaaS applications. The position is based in Mexico City or Mexico State, offering a hybrid work environment that encourages both in-office collaboration and remote flexibility.

The AI Specialist, Customer Success at Zendesk is a vital role focused on facilitating customers' success by maximizing their investment in Zendesk's Advanced AI Agents. This position involves engaging with various levels of clients, from executives to operational teams, to drive the adoption of AI solutions, ensuring customers achieve measurable business outcomes quickly. Key responsibilities include proactive customer health management, collaborative initiatives with internal teams, and maintaining strong client relationships. Specialists are also expected to deliver exceptional customer experiences and act as advocates for clients within Zendesk's ecosystem. Candidates should have extensive experience in customer success roles, proficiency in both English and French, and a solid understanding of AI technologies to effectively communicate value to diverse stakeholders.

The job description outlines the critical role of a Service Consultant at Zendesk, focusing on customer onboarding as a pivotal moment in the customer lifecycle. The consultant is responsible for guiding clients through the onboarding process, translating their business needs into effective product solutions while managing expectations. Key responsibilities include leading customer implementations, clarifying project objectives, designing AI agent solutions, and ensuring quality assurance throughout the onboarding journey. Candidates should have experience in customer experience automation, strong project management skills, and a solid understanding of CRM systems. Zendesk promotes a flexible, inclusive work culture with a hybrid work model and emphasizes the importance of diversity in its workforce.

At Atlassian, employees have flexible work options, allowing them to choose between working in the office, from home, or a hybrid approach to better manage their personal and professional responsibilities. The company conducts virtual interviews and onboarding, supporting its distributed-first model. The Data Science team plays a crucial role in analyzing customer engagement with AI products, collaborating with various cross-functional teams to drive product insights and identify areas for improvement. In this role, individuals will tackle key business challenges, prioritize projects, and influence product strategy by leveraging data analysis and best practices for communication. Additionally, team members are encouraged to share knowledge and enhance data assets while ensuring alignment across other data science and engineering teams.

Atlassian offers flexible work arrangements, allowing employees to choose between working from home, in the office, or a hybrid model, fostering better support for personal and family needs. The Data Science team plays a crucial role in deriving insights from data to inform product and customer strategies, collaborating with various stakeholders across the organization. In this position, you'll tackle significant business challenges, influence product roadmaps, and prioritize complex data science projects. You'll also focus on improving communication of complex information and enhancing data assets while coordinating with other teams to ensure consistent measurement methodologies. Additionally, the role requires sharing insights and enabling your team to adapt to business changes effectively, utilizing your expertise to address data science challenges and drive impactful programs.

At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or a hybrid of both, allowing for better balance in their personal and professional lives. The company is open to hiring globally where it has legal entities, and conducts virtual interviews and onboarding as part of its distributed-first approach. The Data Science team is integral to driving insights about products and customers, collaborating closely with various departments to influence outcomes effectively. In the role, employees will identify business challenges, develop strategic initiatives, and influence product strategies while leading complex data science programs. Additionally, the team is expected to communicate findings clearly, evolve data assets, align metrics across teams, and share knowledge to enhance overall organizational processes.

Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid setup, which supports their personal and family priorities. The company hires talent globally and conducts virtual interviews and onboarding processes, reflecting its distributed-first culture. The role involves being a part of a top-tier Data Science team, which collaborates with various departments to analyze customer engagement and improve products. Responsibilities include identifying business challenges, influencing product strategies, managing data science programs, and ensuring alignment across teams. The position emphasizes sharing knowledge, driving best practices, and using data to support organizational growth and adaptation.