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Figma is looking to expand its team with a passionate People Data Analyst to support the company's mission of making design accessible. The analyst will be responsible for developing and maintaining data tools, dashboards, and reporting systems that enhance the People team's capabilities throughout the employee lifecycle. Ideal candidates should have experience in people analytics or HR, proficiency in SQL, and familiarity with tools like Tableau or Workday. Figma values a collaborative mindset and a passion for data accuracy, and encourages diverse applicants to apply even if their experience does not perfectly match the job description. The role offers competitive compensation and a variety of benefits while promoting an inclusive workplace culture.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, from home, or a hybrid model, allowing them to balance personal and professional priorities. The company is seeking a Senior Principal Designer to join their leadership team, focused on driving high-quality design solutions for their Teamwork Collection, which includes products like Jira, Confluence, Loom, and Rovo Agents, while integrating AI technologies. This role offers significant autonomy, with responsibilities that span multiple departments and aims to influence both senior design management and executive leadership. The Designer is expected to deliver impactful project outcomes, enhance user experiences, and guide the technical direction of design initiatives while fostering effective communication and collaboration across the organization. Additionally, they will play a key role in mentor and support colleagues, ensuring a culture of growth and adaptation in response to changing circumstances.

Atlassian offers employees flexible work options, allowing them to work in an office, from home, or a hybrid model to better accommodate personal and family needs. The company is seeking a Senior Principal Designer to be part of the leadership team, responsible for shaping design solutions for the Teamwork Collection, which includes Jira, Confluence, Loom, and Rovo Agents, with a focus on integrating AI into teamwork. This role requires high autonomy, as the designer will define both the solutions and the methodologies to achieve them, impacting multiple departments and influencing senior leadership. Key responsibilities include delivering high-quality design outcomes, understanding product technologies, crafting excellent user experiences, and influencing new systems and architectures. The designer will also engage in effective communication, analytical problem-solving, and provide mentorship to contribute to organizational growth amidst change.

At Atlassian, employees have flexible work options, allowing them to choose between working in the office, from home, or a hybrid approach to better manage their personal and professional responsibilities. The company conducts virtual interviews and onboarding, supporting its distributed-first model. The Data Science team plays a crucial role in analyzing customer engagement with AI products, collaborating with various cross-functional teams to drive product insights and identify areas for improvement. In this role, individuals will tackle key business challenges, prioritize projects, and influence product strategy by leveraging data analysis and best practices for communication. Additionally, team members are encouraged to share knowledge and enhance data assets while ensuring alignment across other data science and engineering teams.

Atlassian offers flexible work arrangements, allowing employees to choose between working from home, in the office, or a hybrid model, fostering better support for personal and family needs. The Data Science team plays a crucial role in deriving insights from data to inform product and customer strategies, collaborating with various stakeholders across the organization. In this position, you'll tackle significant business challenges, influence product roadmaps, and prioritize complex data science projects. You'll also focus on improving communication of complex information and enhancing data assets while coordinating with other teams to ensure consistent measurement methodologies. Additionally, the role requires sharing insights and enabling your team to adapt to business changes effectively, utilizing your expertise to address data science challenges and drive impactful programs.

At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or a hybrid of both, allowing for better balance in their personal and professional lives. The company is open to hiring globally where it has legal entities, and conducts virtual interviews and onboarding as part of its distributed-first approach. The Data Science team is integral to driving insights about products and customers, collaborating closely with various departments to influence outcomes effectively. In the role, employees will identify business challenges, develop strategic initiatives, and influence product strategies while leading complex data science programs. Additionally, the team is expected to communicate findings clearly, evolve data assets, align metrics across teams, and share knowledge to enhance overall organizational processes.

Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid setup, which supports their personal and family priorities. The company hires talent globally and conducts virtual interviews and onboarding processes, reflecting its distributed-first culture. The role involves being a part of a top-tier Data Science team, which collaborates with various departments to analyze customer engagement and improve products. Responsibilities include identifying business challenges, influencing product strategies, managing data science programs, and ensuring alignment across teams. The position emphasizes sharing knowledge, driving best practices, and using data to support organizational growth and adaptation.

At Atlassian, employees have the flexibility to choose their work environment, whether in the office, from home, or a hybrid of both, allowing them to better manage personal and family priorities. The company's inclusive hiring policy enables recruitment from any country with a legal entity, and all interviews and onboarding are conducted virtually in line with its distributed-first approach. The Data Science team plays a crucial role in analyzing product and customer data to enhance decision-making and drive strategic initiatives, collaborating closely with various departments. In this role, team members will tackle key business challenges, influence product strategy, and manage multiple complex data science projects while promoting best practices in communication and methodology. Additionally, the team is tasked with evolving data assets, aligning metrics, and sharing insights to bolster the overall effectiveness of the organization’s data science efforts.

Atlassian offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid settings, which supports their personal goals and family needs. The company conducts virtual interviews and onboarding, reflecting its distributed-first approach. The Data Science team, collaborating with various stakeholders, focuses on using data analysis to enhance insights about customer engagement with AI products and inform product strategy. In this role, employees will identify business challenges, develop strategic initiatives, and influence product roadmaps while managing complex data science projects. Additionally, team members are expected to share knowledge, establish frameworks for measuring customer engagement, and proactively support organizational processes within the data science domain.

At Atlassian, employees have the flexibility to work in the office, from home, or a combination of both, allowing them to better manage personal and family priorities. The company hires globally where it has legal entities, conducting interviews and onboarding virtually as part of its distributed-first model. The Enterprise Technical Architect role is a senior position focused on architecting scalable and secure solutions for customers, while collaborating with stakeholders to align technical designs with business strategies. This role also involves mentoring teams, driving product vision, and ensuring compliance with industry standards. Additionally, the Architect is responsible for continuous innovation, customer advocacy, technical documentation, and fostering a culture of excellence through mentorship.

Atlassian offers flexible work arrangements, allowing employees to work from home, in an office, or a combination of both, fostering a balance between personal and professional priorities. The Enterprise Technical Architect role is a senior position responsible for designing and guiding scalable, secure solutions for Atlassian customers while collaborating with stakeholders to align with organizational strategy. This fully remote role, based in the AMER region, emphasizes strategic solution design for complex enterprise environments, and includes providing technical leadership and mentorship to various teams. The architect is also tasked with ensuring compliance with regulatory standards, advocating for customer needs, and staying updated on industry trends to drive innovation. Overall, the role focuses on collaboration, documentation, and fostering a culture of continuous improvement within the organization.

Atlassian provides employees the flexibility to work from home, the office, or a combination of both, allowing them to better balance personal and family commitments. They are seeking an Engineering Leader to guide product strategy and crucial business decisions while overseeing the EMEA-based engineering operations. This role emphasizes fostering an inclusive culture, aligning with global strategies, and driving technical excellence within the engineering teams, primarily located in Poland. Key responsibilities include managing multi-quarter project roadmaps, collaborating with cross-functional teams, and recruiting top engineering talent while ensuring quality and operational metrics are achieved. The leader will also help build a strong company culture and serve as a representative for Atlassian Poland, contributing local insights to inform global initiatives.

At Atlassian, employees have the flexibility to work from the office, home, or a mix of both, empowering them to balance personal and professional commitments. The company is looking for a visionary Engineering Leader to oversee product strategy, drive critical business decisions, and lead a world-class engineering division. This role involves shaping technical strategy, developing innovative products, and fostering a collaborative culture while managing operations in the EMEA region, particularly in Poland. Key responsibilities include leading engineering teams, implementing development strategies, and ensuring diversity and inclusion within the workplace. The leader will also focus on recruiting and mentoring talent, achieving operational metrics, and integrating the new engineering site with the broader company objectives and culture.

At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or a hybrid model, promoting personal and family priorities. The company is seeking an Engineering Leader to drive product strategy and management across its engineering division, focusing on technical excellence and innovative product development. This role involves overseeing the engineering site operations, ensuring alignment with global strategies, and cultivating a collaborative culture in the EMEA region, particularly in Poland. Key responsibilities include managing teams, developing future project strategies, fostering inclusivity, and collaborating with cross-functional teams to deliver high-quality customer experiences. The Engineering Leader will also focus on recruiting and mentoring talent while integrating the new site into the broader company culture and context.

Atlassian allows employees the flexibility to choose their work environment, whether it's in an office, from home, or a hybrid model, giving them control over personal and family commitments. The company is currently seeking a (Senior) Solutions Engineer ITSM/ESM located in Germany to support their growing business. This role involves collaborating with enterprise sales teams and channel partners, addressing customer needs, and driving successful sales cycles. The ideal candidate should have over four years of pre-sales or consulting experience with enterprise clients, strong relationship-building skills, and knowledge of the ITSM/ESM domain, particularly in the DACH market. Fluency in German and English, along with a passion for client success, are essential for this position.

At Atlassian, employees have the flexibility to choose their work location, whether from home, the office, or a hybrid approach, allowing them to balance personal and professional priorities. The company is hiring a (Senior) Solutions Engineer ITSM/ESM who will be based in Germany and engage with enterprise sales teams and channel partners to address customer needs and facilitate sales cycles. The role involves close collaboration with cross-functional teams to assess client pain points, deliver compelling presentations, and support enterprise Proof of Concepts. Candidates should have at least four years of experience in a pre-sales or consulting role, strong relationship-building skills, and a deep understanding of the ITSM/ESM domain, particularly within the DACH market. Fluency in both German and English, along with a passion for client success and a readiness to learn, are important qualities for this dynamic position.

Atlassian is transforming the software development industry by collaborating with major organizations like NASA and Nike to enhance human progress through technology. With a customer base exceeding 236,000 globally, the role of Account Executive focuses on scaling investments among substantial accounts in Japan. These executives are responsible for creating and executing sales strategies aimed at increasing product adoption within their Enterprise collections while advocating for customers’ needs to product and engineering teams. The position requires a strategic approach to Enterprise Sales, including developing account plans that maximize growth opportunities and ensuring high customer satisfaction. Collaboration with various internal stakeholders and teams is essential to ensure a seamless customer experience and to maintain strong relationships with key customers and partners.

Atlassian is transforming the software development industry by collaborating with major organizations like NASA and Tesla, while serving over 236,000 customers globally. The role of Account Executive will be based in Japan, focusing on scaling investments among large accounts and promoting product adoption within enterprise customers. Account Executives are responsible for developing sales strategies and sharing customer feedback with internal teams to enhance the overall experience. They must be consultative and strategic, effectively managing resources to meet customer needs and understanding the Enterprise Sales process. Additionally, the role involves close collaboration with various internal teams to facilitate seamless service delivery and ensure customer success and retention.

Atlassian offers flexible work arrangements, allowing employees to work from an office, home, or a combination of both, giving them greater control over personal and family commitments. The company is hiring a Principal Solutions Architect to join its globally distributed Solution Architect team, which focuses on helping enterprise organizations leverage Atlassian’s Cloud platform. This fully remote role is available to individuals located in Germany or the UK and involves collaborating with various teams to provide technical solutions and guidance during the pre-sales cycle. The Principal Solutions Architect will design solutions, understand customer needs, and ensure successful implementation and product adoption while representing the customer's voice internally. Additionally, the role requires up to 30% travel for both internal and client engagements.

Atlassian offers flexibility in work arrangements, allowing employees to operate from the office, home, or a hybrid model to better support personal and family commitments. The company conducts virtual interviews and onboarding processes, reflecting its distributed-first approach. They are currently seeking a Principal Solutions Architect, part of a global team that helps enterprise customers leverage Atlassian’s Cloud platform for complex business challenges. In this role, the architect will design technical solutions, guide implementation, and ensure customer success through collaboration with various teams, while also addressing customer needs and providing feedback to internal product teams. The position requires being located in Germany or the UK and involves occasional travel for client engagements and internal events.

Atlassian offers flexible work options, allowing employees to work from home, the office, or a combination of both, enabling them to balance personal and family commitments. The company is hiring a Principal Solutions Architect to join its globally distributed Solutions Architect team, which assists enterprise organizations in leveraging Atlassian’s Cloud platform to address complex business challenges. This role involves designing technical solutions, providing prescriptive guidance for customer engagements, and fostering deep technical expertise in Atlassian products. The Solutions Architect will also identify customer challenges, create supportive content, and ensure customer feedback informs internal product development. Additionally, the position requires collaboration with various teams and may involve up to 30% travel for internal and customer-related events.

At Atlassian, employees have the flexibility to choose their work environment, whether it be in an office, at home, or a combination of both, allowing them to better support personal and family priorities. The company is seeking an Engineering Leader to oversee product strategy and decision-making across the organization, with a focus on leading an engineering division and developing innovative products. This role includes managing engineering teams primarily based in Poland, ensuring alignment with global strategies, and promoting a collaborative and inclusive culture. Key responsibilities involve collaborating with cross-functional teams, driving technical excellence, and developing talent within the engineering organization while maintaining operational quality. Additionally, the leader will represent Atlassian in Poland, integrating local insights into global initiatives and fostering a strong company culture.

At Atlassian, employees have the flexibility to choose their work environment, whether it's in an office or remotely, allowing them to balance personal and family priorities. The company is looking for an Engineering Leader to drive product strategy and make key business decisions, overseeing an engineering division focused on technical excellence and innovative product development. This role includes managing teams in the EMEA region, primarily in Poland, and aligning local operations with global strategies while fostering an inclusive culture. The Engineering Site Leader will also be responsible for scaling the engineering team, recruiting top talent, and ensuring high-quality project delivery through collaboration with cross-functional teams. Additionally, this leader will serve as a local representative for Atlassian in Poland, contributing to global initiatives and ensuring integration within the company's framework.

Atlassian offers flexible work arrangements, allowing employees to work from home, in the office, or a combination of both, enabling better personal and family support. The company is hiring for an Engineering Leader who will oversee product strategy and make crucial business decisions while leading an engineering division focused on innovation and technical excellence. This role involves managing teams, aligning operations with global strategies, and nurturing a collaborative culture within the organization. The Engineering Leader will also be responsible for recruiting top talent, fostering career development, and ensuring that quality metrics are met. Additionally, the leader will integrate the new engineering site in Poland into Atlassian’s broader company framework and represent the region in various initiatives.

Atlassian is transforming the software development industry by collaborating with notable organizations like NASA, Nike, Pixar, and Tesla. The company supports over 236,000 global customers, with Account Executives focused on enhancing major accounts' investments in Atlassian products. This specific Account Executive role is part of the Japan team and involves creating sales strategies to increase product adoption among Enterprise customers. These executives act as advocates for their customers, sharing feedback with product and engineering teams to improve user experiences, while coordinating with other internal teams such as marketing and channel partners. The role requires skills in Enterprise Sales processes and emphasizes building strong relationships and collaboration across various departments to maximize customer success and retention.

Atlassian is transforming the software development sector by collaborating with major clients like NASA, Nike, and Tesla to leverage software for positive impact. They are seeking an Account Executive to join their Japan team, focusing on scaling investments for their largest accounts through a strategic sales approach. This role emphasizes building strong customer relationships and sharing insights with product and engineering teams to enhance customer experiences. Account Executives will coordinate with various internal teams and partners to implement effective sales strategies while ensuring high customer satisfaction and retention. Successful candidates will have a solid understanding of the Enterprise Sales process and will prioritize resources strategically to optimize customer success.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in the office, at home, or a mix of both, to help them balance personal and family priorities. The company is looking for a Technical Program Manager (TPM) to lead Privacy programs for its Trust team in India, collaborating closely with the Privacy Engineering team and various stakeholders within the organization. This role involves defining the privacy strategy and roadmap, managing multiple critical projects including the development of privacy tools, and ensuring compliance with laws and obtaining certifications like ISO 27701. The TPM will also enhance Atlassian's privacy posture through collaboration with legal and compliance teams, and will work across regional stakeholders in the US, Australia, and India. Effective communication of project status, risks, and insights is essential for success in this role.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, which enhances their ability to balance personal and family commitments. The company employs a distributed-first approach, conducting interviews and onboarding virtually across various countries. The role focuses on the design and architecture of Oracle Fusion applications for finance, covering areas such as general ledger, accounts payable, and financial reporting. Responsibilities include system integration, customization, data migration, and performance optimization of Oracle Fusion applications, ensuring alignment with best practices and compliance standards. Additionally, effective change management and vendor collaboration are crucial for successful implementation and maintenance of the applications.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, from home, or a hybrid approach, allowing them to balance personal and family priorities. The company conducts virtual interviews and onboarding processes, emphasizing its distributed-first culture. In terms of job responsibilities, the role involves leading the design and architecture of Oracle Fusion applications for finance functions and ensuring integration with various enterprise systems. Key tasks also include customizing and configuring these applications to align with business needs, overseeing data migration, and ensuring system performance and compliance with security regulations. Additionally, the role includes managing change initiatives and vendor relationships to enhance system delivery and performance.

The job description details the role of Manager - LATAM Renewals at Zendesk, focusing on leading a team that secures customer renewals while seeking growth opportunities. This position involves managing a remote team based in Mexico City and São Paulo, ensuring customer retention and subscription revenue growth across the LATAM region. Fluency in English, Spanish, and Portuguese is essential for effective communication, contract management, and negotiations. Key responsibilities include managing a book of business, coaching team members, overseeing the renewal process, and collaborating with cross-functional teams. The ideal candidate should have relevant experience in customer-facing SaaS roles, strong communication skills, and proficiency in CRM platforms.

Zendesk is looking for a Senior Director of Global Payroll to lead their payroll operations team, which consists of over ten professionals across multiple regions. The role requires ensuring timely and compliant payroll processing for thousands of employees while enhancing operational efficiency and partnering with various departments like Finance and HR. Key responsibilities include overseeing payroll operations for over 20 entities, maintaining compliance with local laws, and enhancing payroll processes globally. Candidates should have at least 15 years of experience in global payroll leadership and expertise in payroll systems, alongside strong people management and communication skills. The position offers a hybrid work model and a competitive salary range in the U.S., emphasizing Zendesk's commitment to diversity and inclusion in the workplace.

The Customer Success Manager (CSM) role at Zendesk is focused on helping customers achieve business outcomes quickly through the company's solutions. CSMs engage across various levels of customer organizations to ensure they realize the value from Zendesk investments, which in turn supports Zendesk's growth. The CSM's mission involves delivering outcome-driven engagement throughout the customer journey, advocating for customer needs, and enhancing the overall customer experience. Key responsibilities include proactive management of customer health, driving product adoption, and collaborating closely with multiple internal teams. Candidates should have extensive experience in customer success roles, a strong understanding of software solutions, and the ability to foster relationships at all organizational levels.

Zendesk is seeking a Principal Product Manager to advance its AI analytics and reporting initiatives, emphasizing customer-centric service software. The role involves understanding customer needs, shaping the strategic direction of AI analytics, and collaborating with cross-functional teams to deliver impactful products. Candidates must have extensive experience in product management, analytical tools, and a strong ability to prioritize effectively while maintaining customer focus. The position offers a hybrid work environment with flexibility, requiring some in-office attendance. Additionally, Zendesk promotes workplace diversity and inclusion, ensuring equal opportunities for all applicants.

The AI Specialist, Customer Success role at Zendesk focuses on helping customers achieve business outcomes using advanced AI solutions. This position aims to maximize the value customers get from Zendesk’s Advanced AI Agents by driving AI adoption and collaborating across customer organizations. The responsibilities include proactive customer engagement, building strong relationships at all organizational levels, and removing obstacles to AI implementation. Candidates should have at least three years of experience in customer success or related fields and possess strong technical and interpersonal skills. The position offers a hybrid work experience and a competitive compensation package that includes a base salary and potential commissions or bonuses.

Zendesk is looking for a motivated Software Engineer to join their Internationalization team, with a focus on making their products accessible to a global audience. The role involves collaborating with various teams to develop internationalization features, writing efficient code primarily in Ruby on Rails, Node.js, and TypeScript, and building tools for Localization teams. Candidates should have a degree in Computer Science or a related field, proficiency in relevant programming languages, strong problem-solving abilities, and a passion for software development. The position promotes a hybrid work model, requiring some in-office attendance while also offering flexibility for remote work. Zendesk emphasizes a diverse and inclusive workplace and encourages continuous learning and personal growth among its employees.

Zendesk is seeking a Senior ML Engineer to enhance their retrieval-augmented generation (RAG) platform used in customer service applications. The engineer will work collaboratively with product managers and ML scientists, mentor junior team members, and ensure service reliability while also contributing to design discussions and delivering AI capabilities at scale. Candidates should have over four years of experience in machine learning with Python, solid knowledge of server-side application design, and experience with cloud services like AWS. Preferred skills include familiarity with large language models (LLMs) and experience in RAG system design. Zendesk offers a dynamic work environment with opportunities for growth, flexible working hours, and a strong commitment to diversity and inclusion.

Zendesk is seeking a VC & Startup Partnerships Manager based in London to drive the adoption of its products among startups in the UKI, Nordics, and MENA regions. The role entails building and nurturing strategic partnerships with venture capitalists, accelerators, and other ecosystem partners, as well as managing sponsorships, co-marketing initiatives, and partner enablement. The ideal candidate will possess over six years of experience in partnerships within the startup or venture environment, showcasing strong relationship management skills and a deep understanding of the regional startup ecosystem. Responsibilities include tracking partner metrics, overseeing program lifecycle, and representing Zendesk at industry events to enhance visibility. Zendesk emphasizes a hybrid work experience and is dedicated to diversity and inclusion within its workplace.

Zendesk is seeking an experienced Staff Solution Architect with extensive knowledge of Order to Cash (O2C) and Record to Report (R2R) processes to lead the design and implementation of efficient financial systems. The role involves spearheading solution architecture, collaborating with various stakeholders to gather requirements, and driving ERP integrations for automated workflows. Candidates should possess a minimum of 10 years of solution architecture experience, with specific expertise in billing systems and ERP implementations. Strong leadership, communication skills, and a thorough understanding of financial operations are essential, along with a relevant degree and certifications beneficial. The position offers a competitive salary range of $161,000 to $241,000, along with potential bonuses and benefits, and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is looking for a Quote to Cash - Salesforce CPQ Engineering Manager to optimize sales processes using innovative technology and AI. The role involves leading a multidisciplinary team, managing the customization and integration of the Salesforce CPQ platform, and implementing flexible pricing models that meet current market demands. Responsibilities include mentoring team members, enhancing sales productivity through AI, and collaborating with various business stakeholders to align CPQ solutions with the company's go-to-market strategy. Ideal candidates should have extensive experience in Salesforce CPQ and proven leadership skills in a dynamic environment, with a strong grasp of sales operations and AI integration. This position offers a hybrid working model, competitive salary, and benefits, while promoting inclusivity and diversity within the workplace.

Figma is expanding its team to enhance design accessibility and offers a platform for collaboration, prototyping, and workflow optimization. The company is seeking a Senior Revenue Accountant to contribute to its month-end close processes and compliance with GAAP and ASC 606. Ideal candidates will have extensive experience in public and corporate revenue accounting, particularly in fast-paced SaaS environments, and should possess strong analytical skills. Figma values personal and professional growth and encourages candidates who may not meet every requirement to apply. The company offers competitive salaries, benefits, and is committed to diversity and equal opportunity in hiring practices.

Figma is expanding its team to promote accessible design, seeking a Senior Revenue Accountant to play a vital role in the company’s financial processes and compliance. The ideal candidate should have over five years of experience in public accounting and corporate revenue roles, preferably in a fast-paced SaaS environment, alongside knowledge of ASC 606 and experience with payment processors. Responsibilities for this role include participating in monthly and annual revenue closing activities, preparing revenue procedures, and ensuring compliance with GAAP and SOX. Figma values diversity and supports candidates with varying backgrounds, offering a competitive salary and a comprehensive benefits package. The company promotes a culture of growth and learning, encouraging applicants to apply even if they don’t meet all the qualifications.

Figma is expanding its team to enhance the accessibility of design and streamline collaborative workflows across its platform, which supports various stages from brainstorming to prototyping. The company is looking for Product Managers who are collaborative self-starters, capable of driving product vision and strategy, while balancing technical feasibility and business impact. Candidates with over six years of experience in product management, especially in complex projects, are encouraged to apply, although they do not need to meet every qualification. Figma values diversity, learning, and development, and offers competitive salaries and comprehensive benefits, including equity, health coverage, and support for mental well-being. The hiring process emphasizes equal opportunity, and accommodations are available for individuals with disabilities to ensure a fair application experience.

Figma is expanding its team to make design accessible to everyone and is looking for an experienced Data Engineer to build and maintain scalable data pipelines. The role involves collaborating with Data Science, Data Infrastructure, and various business stakeholders to ensure reliable access to essential data. Candidates should have at least 4 years of relevant experience, fluency in SQL and Python, and familiarity with data tools like Snowflake and ETL processes. Figma emphasizes growth and encourages applications from individuals whose backgrounds may not perfectly match the job description. The company offers a competitive salary and benefits while promoting diversity and inclusion within the workplace.

Figma is expanding its team to further its mission of making design accessible and is seeking an experienced Data Engineer to manage and scale data pipelines. The role involves collaboration with Data Science and Data Infrastructure teams as well as various business stakeholders to ensure reliable and timely data delivery. Candidates should have at least 4 years of relevant experience and proficiency in SQL, Python, and experience with tools like Snowflake and ETL processes. Figma values diversity and encourages applicants from various backgrounds, even if their experiences do not fully align with the job description. The compensation for the role includes a competitive salary range, equity, and additional employee benefits, and Figma is committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process.

Figma is expanding its team dedicated to making design accessible, seeking a Compliance Manager to lead compliance programs with a focus on SOX ITGCs and supporting frameworks like SOC 2 and ISO 27001. The role involves designing, implementing, and monitoring ITGC frameworks, managing security compliance certifications, and collaborating with audit teams to ensure efficient processes. Candidates should have over seven years of experience in information security or compliance, with a solid understanding of security frameworks and project management skills. Figma promotes a diverse workplace and is open to applicants with varied experiences, encouraging them to apply even if their background does not match all requirements. The Compensation for this role is competitive, and the company offers a comprehensive benefits package, including equity, health benefits, and support for employee development.

Figma is expanding its team with a focus on making design accessible and enhancing collaboration among creatives. They are seeking a Compliance Manager to develop and manage compliance programs, particularly emphasizing SOX ITGCs and certifications like SOC 2 and ISO 27001. The role involves designing ITGC frameworks, partnering with audit teams, and improving auditing processes through automation. Candidates should have 7+ years of experience in information security or compliance, strong project management skills, and an understanding of security frameworks. Figma values diversity and offers competitive compensation and benefits, including equity opportunities and accommodations for individuals with disabilities during the hiring process.

Figma is expanding its team to enhance the accessibility of design through its platform, which streamlines collaboration and workflows for teams globally. The company is seeking a Business Systems Architect to improve its financial systems, particularly focusing on the Order-to-Cash and Revenue processes within its rapidly growing environment. This role involves system architecture, process improvement, and mentoring junior team members, as well as providing expertise on NetSuite ERP and other accounting systems. Figma promotes an inclusive workplace and encourages applications from diverse candidates, even if their experiences don't perfectly match the job description. The position offers a competitive salary, equity options, and a variety of employee benefits while maintaining a commitment to supporting individuals with disabilities throughout the hiring process.

Figma is expanding its team to enhance its mission of making design accessible and is seeking a Business Systems Architect to improve the Financial systems landscape, particularly focusing on Order-to-Cash and Revenue processes. The role involves system design, architecture, and mentorship, as well as configuring and integrating ERP functionalities to drive efficiency and scalability. Candidates should have 7+ years of accounting experience in a fast-paced environment, ideally with a strong background in NetSuite administration and ancillary accounting systems. Figma values a diverse workplace and encourages individuals to apply even if their experiences don’t fully match the job requirements. The compensation for the role is competitive, with a base salary range and additional benefits, emphasizing the company's commitment to employee growth and inclusivity.

Appfire is a remote-first company that prioritizes flexible work options, allowing employees to choose their work environments and achieve a balance between their personal lives and professional responsibilities. The company is looking for a Salesforce Marketing Cloud (SFMC) Administrator to join their Marketing Operations Team, focusing on creating engaging multi-channel user journeys while optimizing the use of Salesforce platforms. The role requires collaboration with various teams to enhance marketing strategies, troubleshoot SFMC issues, and maintain data hygiene, necessitating extensive knowledge of SFMC functionalities and programming languages. Appfire emphasizes ongoing professional development through access to online learning and training opportunities while fostering a culture of trust and personal autonomy. The company also highlights its commitment to corporate social responsibility and values a diverse and inclusive workplace, reflected in its achievements and positive work environment.

Zendesk is seeking a dedicated SMB Account Executive to join their mission of enhancing customer service through product innovation and human connection. This role involves driving revenue growth by acquiring new customers, managing customer relationships, and identifying opportunities for upselling within the SaaS landscape. Candidates should have at least two years of B2B sales experience, strong communication and negotiation skills, and the ability to manage customer relationships effectively. The position emphasizes collaboration with internal teams and utilizing sales tools like Salesforce to optimize strategies and track progress. Zendesk fosters an inclusive workplace culture, offering a hybrid work model that allows for both in-person and remote collaboration.

Zendesk is seeking a motivated Digital Inside Sales Specialist to enhance customer experience through a high-velocity sales approach, focusing on both new and existing customers. Candidates should have a proven sales track record, preferably with Software/SaaS experience, and must be fluent in English as well as either Dutch, German, Arabic, or Italian. The role involves responding to inbound leads, conducting discovery calls, providing product demos, and meeting established sales targets. The position will start with required onsite training, moving to a hybrid schedule that balances remote and in-office work. Zendesk values diversity and inclusion and is committed to fostering a supportive work environment for all employees.

Zendesk is looking for a Frontend Senior Software Engineer to enhance and develop applications for its App Marketplace, playing a key role in delivering exceptional service to users. The ideal candidate should have over six years of software engineering experience, including four years of expertise in JavaScript/TypeScript and React, as well as strong problem-solving and communication skills. Daily responsibilities include driving innovation, mentoring team members, contributing to software development processes, and maintaining clear technical documentation. The position is part of Zendesk's new Product Development Center of Excellence in Pune, which offers a hybrid work model requiring three days in the office and presents opportunities to shape the company's culture and processes. Zendesk values diversity and provides equal employment opportunities while ensuring reasonable accommodations are available for individuals with disabilities.

Zendesk is looking for a Staff Backend Engineer with Ruby expertise to join their full-stack team in Krakow, who will be responsible for enhancing their core ticketing system used by customer support agents. The ideal candidate should have over eight years of professional experience in software development, focusing on resilient production solutions, and at least four years of experience with Ruby on Rails or React. The role involves collaborating with various teams to deliver high-quality features, while also addressing user issues and maintaining system stability. Candidates should possess strong leadership abilities to mentor fellow engineers and drive projects to completion autonomously. Zendesk promotes a flexible, hybrid working environment with opportunities for professional growth and a focus on collaboration and innovation.

The Zendesk Analytics Prototyping (ZAP) team is looking for a Staff Data & Analytics Analyst to enhance AI analytics by measuring the value delivered by AI agents to customers. The ideal candidate should possess strong SQL skills, an analytical mindset, and the ability to convey complex analyses clearly to diverse audiences. Key responsibilities include partnering with stakeholders to align on business metrics, analyzing customer interaction data, and collaborating with product and engineering teams to generate insights. Required qualifications include a bachelor’s degree in a related field, over seven years of experience in data analysis, and expertise in SQL and advanced analytics tools. Zendesk promotes a hybrid work environment and values diversity and inclusion within its workforce.

Zendesk is seeking a Product Led Growth Sales Specialist who is enthusiastic about enhancing customer experiences in a dynamic environment. The role primarily involves managing inbound inquiries from customers through various communication channels, while promoting Zendesk's solutions and guiding customers through their buying journey. Ideal candidates should have strong communication skills, a passion for Zendesk technology, and the ability to multitask effectively. Previous sales experience or a customer-facing role is preferred, and the position requires in-office attendance four days a week. Zendesk promotes a diverse and inclusive workplace and supports a hybrid work model, allowing for both in-person and remote work arrangements.

Zendesk is seeking a Product Led Growth Sales Specialist to enhance customer engagement and support their innovative solutions. The role involves handling inbound inquiries, providing exceptional support via chat and email, and guiding customers through their purchasing decisions while collaborating with traditional sales professionals. Candidates should have strong communication skills, a passion for Zendesk technology, and the ability to manage high volumes of inquiries in a fast-paced environment. The company values diversity and inclusion, encouraging applicants to apply for this rewarding sales role based in Mexico City or Mexico State. The position offers a hybrid work model, promoting in-office collaboration while allowing for remote work flexibility.

Zendesk is seeking a motivated Digital Sales Representative who excels in a fast-paced sales environment and provides excellent customer experiences. This role involves responding to inbound leads, understanding customer needs, and becoming a product expert to help drive online business conversions. Ideal candidates should have a proven sales track record, preferably with software/SaaS experience, and be fluent in both French and English. The position requires working in-person four days a week at a Zendesk office in Mexico City or the surrounding area, with some flexibility for remote work. Zendesk emphasizes diversity and inclusion and will make reasonable accommodations for applicants with disabilities.

Zendesk is seeking a motivated Digital Sales Representative to join a new team focused on enhancing customer experiences for their software products. The ideal candidate should possess a proven sales track record, preferably in the Software/SaaS sector, and will be responsible for managing inbound leads, resolving customer inquiries, and conducting product demonstrations. This position requires excellent communication skills, a passion for Zendesk technology, and the ability to thrive in a fast-paced environment. The role is hybrid, requiring in-office attendance three days a week for training and team collaboration. Zendesk promotes inclusivity in the workplace and is committed to providing reasonable accommodations for candidates with disabilities.

Zendesk is seeking a Director of Product Design to oversee design for its Omnichannel Contact Center and Workforce Management products. The role involves leading a team to create customer-centric designs while fostering an inclusive culture and providing both strategic and day-to-day support. The director will collaborate with cross-functional teams and influence product strategy to enhance customer experiences and ensure scalable solutions. Key responsibilities include developing design strategies, nurturing team development, driving innovation and measuring impact, and promoting collaboration across departments. The position necessitates strong leadership experience, strategic thinking, and a commitment to inclusive design practices, with a competitive salary range and flexible hybrid work arrangements.

Zendesk is seeking a Senior Business Systems Analyst to optimize Slack Enterprise Grid and other collaboration tools to enhance productivity across their organization. The role involves leading strategy development, improving workflows, managing change initiatives, and ensuring compliance with data and security policies, while collaborating with IT and security teams. Key responsibilities include developing governance frameworks, facilitating user adoption, analyzing tool usage, and defining key performance indicators (KPIs) to measure the impact of collaboration tools. The candidate should have over six years of relevant experience, particularly with Slack, project management software, and software license management, alongside strong analytical, communication, and collaboration skills. Zendesk promotes a hybrid work model and values diversity, equity, and inclusion in its hiring process.

The company is looking for an experienced Staff Engineer to join their Apps & Extensibility team based in Pune, in a hybrid role that requires three days of on-site work. Candidates should have at least seven years of software development experience, particularly with Ruby on Rails, JavaScript, TypeScript, and cloud technologies. The role involves producing high-quality code, leading technical designs, mentoring team members, and collaborating with various stakeholders across the software development lifecycle. The organization prioritizes best engineering practices and aims to ensure customer satisfaction while fostering a diverse and inclusive work environment. Additionally, Zendesk supports flexibility in work arrangements and aims to create a fulfilling experience for its employees.

Zendesk is hiring Software Engineers II and Senior Software Engineers in Kraków, Poland, with an emphasis on diversity, equity, and inclusion within the workplace. Candidates should have a strong foundation in programming, experience in cloud technologies, and a passion for solving large-scale challenges. The role involves collaborating with global teams to build scalable products, writing code, and optimizing performance while offering opportunities for personal and professional growth. Zendesk supports a hybrid work model, requiring in-office attendance one day a week and promoting flexibility in work schedules. The position offers a competitive salary range and highlights the company's commitment to fostering a supportive and inclusive environment for all employees.

Zendesk is seeking an experienced Staff Engineer for its Edge Engineering team in Europe, responsible for managing critical services that handle billions of user interactions daily. The role involves building and managing a high-performance proxy tier and a global CDN platform, collaborating within a dedicated team, and utilizing a modern tech stack including AWS and Kubernetes. Candidates should have over five years of experience in DevOps, expertise in edge-related technologies, and proficiency with tools like Docker and Cloudflare. Preferred competencies include experience in SaaS environments, strong problem-solving skills, and familiarity with observability tools. The position offers a hybrid work schedule, a competitive salary range in Poland, and emphasizes Zendesk's commitment to diversity and inclusivity in the workplace.

Zendesk is seeking an Advocacy Manager to lead and develop its Advocacy team, focusing on fostering collaboration and growth while aligning with global KPIs. The role includes managing and coaching team members, addressing customer needs, expediting advanced issues, and driving service improvements through data analysis and feedback. Key responsibilities involve maintaining team performance, conducting coaching sessions, managing escalations, and collaborating with other departments to ensure optimal customer experience. Qualified candidates should have relevant supervisory experience, strong metrics-driven process skills, excellent communication abilities, and technical support background in a SaaS environment. The position offers a salary range of $83,000-$125,000 with hybrid work flexibility, promoting a diverse and inclusive workplace.

Zendesk is seeking a Product Marketing Manager to join their award-winning Product Marketing team, focusing on driving the company's Service narrative and go-to-market (GTM) initiatives. The role involves collaborating with various teams to establish effective messaging and strategic frameworks while conducting market research and enabling internal partners with clear communication materials. Candidates should have 4-6 years of experience in product marketing, preferably in software or SaaS, and possess strong storytelling and analytical skills. The company emphasizes a flexible work environment that combines in-person collaboration with remote work. Additionally, Zendesk is committed to diversity, equity, and inclusion in the workplace and offers reasonable accommodations for applicants with disabilities.

Zendesk is seeking a Senior Manager to lead its Cyber Defense Fusion Center operations, focusing on implementing a follow-the-sun model for cyber defense in the APAC region. This leadership role involves enhancing security posture, ensuring effective incident response across time zones, and collaborating with diverse teams to integrate security throughout the development lifecycle. Candidates should have over 10 years of experience in cybersecurity management and expertise in cloud security solutions, alongside strong leadership and communication skills. The position is hybrid, requiring three days on-site in Pune and includes relocation for eligible candidates. As part of Zendesk's early-stage Product Development Center of Excellence in Pune, this role provides a unique opportunity to shape the culture and success of the center.

Zendesk is looking for an Enterprise Account Executive with a strong background in B2B sales and an enthusiasm for driving growth in the SaaS sector to help expand their enterprise account base. The role involves acquiring new customers, nurturing existing relationships, and implementing strategies to optimize revenue through cross-selling and deepening customer partnerships. Candidates should have a minimum of 8 years in cloud/software sales, a history of exceeding sales targets, and the ability to navigate complex sales cycles effectively. The position offers competitive compensation, with On Target Earnings ranging from $290,000 to $434,000, and includes a focus on inclusion and diversity within the workplace. Zendesk embraces a hybrid work model, allowing employees flexibility while also fostering collaboration in office settings.

Zendesk is seeking a Senior Data Platform Engineer to join its Enterprise Data & Analytics (EDA) team, focusing on building and maintaining the Zendesk Data Platform. The role involves designing scalable data infrastructure, managing ETL integrations, and implementing CI/CD pipelines using DevOps tools. Candidates should have 4+ years of data engineering experience, proficiency with cloud databases like Snowflake, and familiarity with programming in Python. Collaboration with team members to enhance data pipelines and resolve production issues is crucial, alongside ensuring data accuracy and governance. The position is hybrid, requiring in-office attendance part of the week in Karnataka or Maharashtra, and Zendesk values diversity and inclusion in its hiring practices.

Zendesk is seeking a Senior Platform Architect for their Contact Center Center of Excellence, focused on enhancing customer support through platforms like Zendesk and Amazon Connect. The candidate will be responsible for designing scalable customer service solutions, leading technical strategies, and ensuring seamless integration across various technologies. Key daily activities include optimizing contact center solutions, mentoring presales specialists, and driving innovation in customer experience technologies. The ideal candidate should have over 10 years of experience in solution architecture, with specific expertise in contact center technologies and strong leadership and communication skills. Zendesk promotes a flexible work environment and commitment to diversity, equity, and inclusion, welcoming applicants from all backgrounds.

Zendesk is seeking a collaborative and motivated individual to join its Technology Alliances team, focusing on managing partnerships within the LATAM region. The ideal candidate will have over six years of experience in partnership management, particularly in the technology sector, and possess strong emotional intelligence and attention to detail. Key responsibilities include recruiting and managing regional technology partnerships, leading go-to-market initiatives, and serving as a liaison for internal and external stakeholders. Additionally, the role involves supporting fellow Technology Partner Managers and enhancing the developer ecosystem by promoting Zendesk's platform and assisting with partner integrations. Zendesk emphasizes a supportive and inclusive work culture, offering flexibility, competitive benefits, and a commitment to diversity and community engagement.

Zendesk is focused on improving customer experience for over 145,000 global brands by utilizing Machine Learning and AI to streamline repetitive tasks, allowing customer service teams to address more complex issues. The role of an Engineer in this environment involves developing scalable and high-quality ML and AI products, collaborating closely with other team members, and contributing to the overall technical design. Candidates are expected to have at least 7 years of experience in software development, proficiency in programming languages such as Ruby or Python, and a passion for data engineering and large-scale data processing. The company offers a supportive work environment with flexible hours, professional development opportunities, and a commitment to diversity and inclusion. Zendesk is expanding its teams in Lisbon and Krakow, aiming to deliver innovative ML products across various industries.

Zendesk is seeking a Senior Software Engineer to enhance its edge services that support over 100,000 customers, focusing on building microservices and automation tools. The role involves shipping code to production, designing components of Zendesk's edge architecture, and improving system efficiency while collaborating across teams to resolve complex performance issues. Candidates should possess at least three years of experience in software engineering, particularly with high-traffic distributed systems, and be skilled in languages such as Go. Knowledge of network protocols, proxy technologies, and cloud services is essential, while experience with containerization and observability tools is preferred. Zendesk promotes a hybrid work environment that values teamwork, professional growth, and diversity, offering competitive salary and benefits packages.

The job description outlines the role of a Service Consultant at Zendesk, focusing on the critical onboarding phase for customers. The Service Consultant is responsible for guiding customers through the onboarding process and ensuring a successful implementation of Zendesk products tailored to their business needs. Key responsibilities include delivering customer implementations, clarifying objectives and automation needs, designing AI agents, and ensuring quality assurance throughout the onboarding journey. The ideal candidate should have experience in customer experience automation, CRM management, and project management, along with strong analytical and communication skills. The position requires in-office collaboration 2-3 times a week, while offering flexibility based on business needs, and is limited to candidates located in Karnataka or Maharashtra.

Zendesk is looking for a Senior Sales Manager to lead its SMB sales team in Japan, a key role that combines people leadership, market strategy, and operational expertise. The position requires native-level Japanese fluency and substantial experience in leading sales teams, particularly in the SaaS or technology sectors. Responsibilities include driving revenue growth, coaching team members, engaging with C-level stakeholders, and refining go-to-market strategies based on market insights. The ideal candidate should possess strong analytical skills, a proven sales track record, and the ability to collaborate effectively across different functions. Zendesk promotes an inclusive work culture and offers a hybrid work environment that balances in-person collaboration and remote flexibility.

Zendesk is seeking a Senior Platform Architect to optimize customer support platforms like Zendesk, Amazon Connect, and AWS. This role involves designing and implementing scalable customer service solutions, providing technical leadership, and ensuring integration across platforms. The candidate will be responsible for strategic direction, technical mentorship, and driving the adoption of innovative technologies in contact centers. Qualifications include at least 10 years of solution architecture experience, with a strong focus on contact center technologies, and proficiency in AWS services. The position promotes a culture of diversity and inclusion, offering flexible work arrangements while emphasizing compliance and security standards.

Zendesk is seeking a Staff Software Engineer to join their Agent Workspace Messaging team, focusing on enhancing customer support experiences through advanced messaging technology. The role involves leading development initiatives, collaborating with cross-functional teams, and solving complex architectural challenges within large-scale distributed systems that handle millions of conversations daily. Candidates should have over eight years of experience in software engineering, proficiency in major programming languages, and a solid background in building distributed systems, particularly in a SaaS environment. The position is hybrid, requiring three days of in-office work in Pune, and emphasizes the importance of mentoring other engineers and contributing to a strong engineering culture. Zendesk promotes diversity, equity, and inclusion within the workplace and encourages applicants from various backgrounds.

Zendesk's Online Business team is seeking a Senior Software Engineer to enhance the purchasing experience by making it more consistent and intuitive. The role involves solving complex problems independently and collaboratively, maintaining the team's frameworks and tools, and developing architectural improvements. Candidates should have over six years of frontend software development experience, with expertise in JavaScript, React, and various related technologies. This hybrid position requires three days of in-office work in Pune and emphasizes mentorship, collaboration, and adapting to rapid changes. Zendesk values diversity and inclusion, offering flexible work arrangements while ensuring commitment to delivering stable and reliable software solutions.

Zendesk is seeking a Staff Software Engineer for its Cracow office to join a high-performing team focused on enhancing the global email platform, a crucial element of their customer support infrastructure. The engineer will play a key role in reimagining and modernizing the inbound email architecture of Zendesk Support while developing scalable services in Ruby on Rails and engaging in some front-end work with React/JavaScript. Responsibilities include architectural decision-making, collaboration with cross-functional teams, and participation in operational excellence practices. Required qualifications include significant experience with Ruby on Rails, knowledge of JavaScript and React, and familiarity with modern DevOps practices. The position offers opportunities for professional growth, a dynamic work culture, and a flexible hybrid working arrangement, with a salary range based on experience.

Zendesk aims to enhance the customer experience with its products, serving over 170,000 global brands. The organization is seeking a hybrid role, requiring three days in the office and relocation to Pune, where candidates will work on high-scale, data-intensive integrations alongside a diverse global engineering team. Responsibilities include designing and implementing customer-facing software, ensuring long-term solution viability, managing time effectively, and mentoring junior engineers. The ideal candidate should have at least 8 years of software engineering experience, particularly in frontend development with JavaScript/TypeScript and experience with integrations in popular SaaS product environments. Zendesk emphasizes its commitment to diversity, equity, and inclusion in its hiring practices and work culture.

Zendesk Analytics Prototyping (ZAP) is looking for a Senior Data Engineer to help build a data foundation for CRM insights and improve customer support tools. The role involves designing and implementing scalable data solutions, collaborating with engineering and analytics teams, and developing ELT pipelines. Candidates should have over five years of experience in data engineering, proficiency in SQL, and be skilled in using dbt and cloud databases. Preferred qualifications include SnowPro Core certification and familiarity with Lean/6 Sigma principles. Zendesk promotes a hybrid work environment and is committed to fostering diversity and inclusion in its workplace.

Zendesk is seeking a Fullstack Engineer for their Insights team, which focuses on developing AI-driven analytics and decision-support tools. The role emphasizes frontend development and requires a passion for creating user-centric interfaces while also contributing to backend services. Candidates should have experience with TypeScript, React, Node.js, and familiarity with REST APIs, design systems, and component libraries. Additionally, excellent communication skills and a proactive attitude are essential for collaboration with cross-functional teams to enhance user experiences. The position is part of a diverse and inclusive culture, with Zendesk valuing ongoing learning and community support.

Zendesk aims to enhance customer experience through innovative solutions powered by AI and Machine Learning, supporting over 125,000 brands globally. They are seeking an experienced Machine Learning Engineering Manager to lead a team focused on knowledge creation through generative AI and making that knowledge easily accessible via information retrieval systems. The role requires overseeing the development and delivery of machine learning features, working closely with various teams to align projects with company strategy, and ensuring high engineering standards. Candidates should have a background in managing teams, experience in delivering ML projects, and strong communication skills, with a focus on collaboration and self-development. The position offers a flexible work environment, opportunities for professional growth, and a commitment to diversity and inclusion within the workplace.

Zendesk is looking for a Senior Software Engineer to join their Engineering & Integration Shared Services team, focusing on enhancing productivity and efficiency through innovative software solutions. The responsibilities of this role include designing and implementing standard solutions, conducting quality assurance testing, participating in Agile Scrum practices, and exploring AI-driven innovations. Candidates should have over five years of experience in backend or integration engineering, strong proficiency in Java, and skills in API design and SaaS integration. Preferred qualifications include familiarity with low-code platforms, CI/CD pipelines, and cloud-based technologies, alongside a collaborative and communicative approach. This position offers a hybrid work experience, requiring some in-office presence while promoting flexibility and inclusivity in the workplace.

Zendesk, after acquiring Ultimate in March 2024, aims to create advanced AI agents for customer experience, particularly through their AI Agent Essential system, which offers dynamic, conversational capabilities. The company is seeking a Software Engineer to enhance its product offerings, requiring the development and maintenance of backend services to ensure reliable AI-powered delivery for customers at scale. The role includes collaboration with cross-functional teams and automating deployment pipelines while fostering a culture of continuous learning. Candidates should have a background in computer science or a related field, with extensive experience in server-side programming, web application observability, and database systems. Zendesk prioritizes diversity and inclusion in its hiring process and offers a hybrid working model for employees, allowing for both collaborative in-office work and remote flexibility.

Zendesk is seeking a candidate for a role focused on leveraging Competitive Intelligence to enhance their service platform, which charges customers based on successful resolution of issues. This position combines aspects of product analysis, strategy, and marketing while requiring skills in research, data analysis, and operational support. Responsibilities include conducting research on competitors, providing training to sales teams, mentoring staff, and collaborating with cross-functional teams to integrate competitive insights into decision-making. Ideal candidates will have 5-7 years of experience in relevant fields, strong analytical abilities, and excellent presentation skills. The role is hybrid, facilitating both in-office teamwork and remote work flexibility, and Zendesk is committed to diversity and inclusion in its hiring process.

Zendesk is seeking a leader to develop and execute the AWS go-to-market strategy for a specific country, with a primary focus on building partnerships to drive business growth. This position involves advocating for AWS within Zendesk and enhancing the visibility of Zendesk's offerings, particularly the Zendesk for Contact Centre powered by Amazon Connect. Key responsibilities include engaging with AWS and Zendesk sales teams, co-selling strategies, driving event sponsorships, and generating marketing campaigns to bolster pipeline development. Candidates should have extensive experience with AWS partnerships, a deep understanding of AWS programs, and a proven track record of driving growth through alliances. The company emphasizes a fulfilling, inclusive work environment with a focus on diversity and equity.

Zendesk is looking to hire a Commercial Account Executive for its Japanese team, focusing on enhancing the company's platform experience. The role involves seeking new business opportunities while maintaining current accounts, establishing relationships with customers, and collaborating with Zendesk's broader sales team to develop strategies. Candidates should possess over three years of experience in enterprise software sales, particularly in the SaaS and customer experience sectors, with a proven track record of success in the Japan market. Strong interpersonal, presentation, and communication skills are essential, along with the ability to manage complex sales cycles and engage with C-level executives. Zendesk promotes a hybrid work environment to foster collaboration while supporting diversity, equity, and inclusion in the workplace.

Zendesk is seeking a Senior Software Engineer to join its Product Security team, which focuses on creating tools to detect and prevent vulnerabilities in their software. The role includes automating security processes, integrating security tools into CI/CD pipelines, and collaborating with engineering teams to enhance security understanding. Candidates should have experience in backend or full-stack development, knowledge of web application development (preferably in Ruby), and strong communication skills. Ideal applicants are team-oriented and have experience with agile processes, while familiarity with application security and AWS is a plus. Zendesk promotes a hybrid work environment and encourages career development while maintaining a commitment to diversity and inclusion in the workplace.

Zendesk is seeking an Engineering Manager for its Contact Center product development team, who will bring strong leadership skills and experience in team growth. The role involves guiding diverse engineering teams, providing mentorship, and ensuring high-quality software delivery that meets customer needs. Key responsibilities include fostering an inclusive work environment, identifying and resolving issues, and collaborating with product partners to set priorities. Candidates should have experience in people management, agile practices, and a dedication to delivering quality software. The position offers a hybrid work environment, and compensation will be based on experience, with a salary range specified for Poland.

Zendesk is seeking a dedicated software engineer for its Contact Center team, looking to enhance the functionality and integrations of its Voice products. The role emphasizes collaboration, technical mentorship, and the adoption of best engineering practices while focusing on real-time application robustness and scalability. Candidates should have extensive experience in distributed systems, proficiency in Ruby/Rails and JavaScript (React), and familiarity with AWS and event-driven architectures. The position entails not only hands-on coding and debugging but also defining technical standards and guiding less-experienced engineers. Additionally, Zendesk promotes a flexible hybrid work environment and is committed to diversity and inclusion in its hiring practices.

Zendesk is seeking an Enterprise Account Executive to enhance their B2B sales in the SaaS sector, emphasizing the importance of building customer relationships and driving growth. The role involves acquiring new enterprise customers, managing existing accounts, and developing strategies for market penetration. Candidates should possess significant experience in cloud/software B2B sales, particularly navigating complex sales cycles and exceeding sales targets. Additionally, a strong understanding of Zendesk products and the ability to create territory plans is essential. Zendesk promotes a flexible work environment and values diversity and inclusion in their hiring practices, requiring candidates to be located in Mexico City or the State of Mexico.

Zendesk is seeking a Senior Analyst for Enterprise Architecture to help manage their application landscape and design integrated solutions as the company grows. The role involves collaborating with various teams to identify areas for improvement, establish standards, and develop strategies that align with Zendesk's strategic goals. Key responsibilities include leading evaluations of enterprise solutions, creating capability models, and fostering relationships between IT and business stakeholders. Candidates should have a degree related to computer science or information management, with at least four years of technology deployment experience and familiarity with enterprise architecture concepts. The position is based in Mexico City or the State of Mexico, emphasizing a commitment to diversity, inclusion, and a positive workplace experience.

The company is looking for a strategic Director of HR Business Partnering to join their AI-focused customer service software company, reporting to the VP of HR Business Partnering for GTM and Sales. This role will be responsible for designing and executing global HR strategies to enhance organizational effectiveness and cultivate a high-performance culture across international markets. Ideal candidates should have extensive HR business partnering experience, particularly within executive sales teams, and demonstrate the ability to influence change at all organizational levels. Key responsibilities include overseeing global workforce strategy, driving organizational transformation, and implementing leadership development initiatives. This position offers a hybrid work model and a competitive salary range, emphasizing the company's commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Senior Product Marketing Manager to enhance its service business, particularly focusing on its online offerings. The role involves developing go-to-market strategies, crafting product narratives, and collaborating with various teams to support customer engagements and internal messaging efforts. Candidates should have 5-7 years of experience in product marketing, particularly in software and B2B contexts, along with strong storytelling and analytical skills. The position requires a proactive individual who can work independently in a dynamic environment and possesses a customer-first mentality. Zendesk promotes a hybrid work model and commits to fostering diversity and inclusivity in its workplace.

At Atlassian, employees enjoy flexible work arrangements, allowing them to work from home, the office, or a combination of both, which supports their personal and family goals. The company is distributed-first, performing interviews and onboarding virtually for roles, including a remote field sales position based in the Netherlands. Atlassian serves a diverse range of over 300,000 global customers such as NASA and IBM, focusing on unleashing the potential of teams through impactful software solutions. The role of Account Executive, Enterprise involves developing relationships with key stakeholders, executing strategic sales plans, and collaborating with internal teams to maximize customer satisfaction. This position requires a customer-focused and creative individual with a strong ability to identify business needs and devise solutions, while also maintaining a competitive edge in the industry.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work, thereby enabling better management of personal and family priorities. The company operates on a distributed-first model, conducting virtual interviews and onboarding processes for potential hires worldwide. As part of their sales team, they seek an Account Executive based in the Netherlands who will focus on building relationships with key stakeholders and managing complex contracts. The role involves developing sales strategies, collaborating with various internal teams, and understanding client needs to provide tailored solutions. Atlassian values teamwork and is committed to unleashing the potential of its employees while ensuring customer satisfaction and driving revenue growth.

The Senior Technical Account Manager (Sr. TAM) at Zendesk is responsible for advising and leading technical strategies for the company's most complex enterprise clients. This role emphasizes designing and implementing customer experience strategies that produce measurable business outcomes and innovations. Key responsibilities include developing technical roadmaps, leading operational reviews, and serving as an advocate for clients’ needs within product teams. The position requires extensive technical experience, particularly in SaaS environments, as well as strong leadership, communication skills, and a proven ability to foster relationships with stakeholders. Additionally, the role offers opportunities for professional growth and contributions to the broader TAM organization, while requiring physical presence in Mexico City or Mexico State for part of the week.

The AI Specialist, Customer Success at Zendesk plays a crucial role in driving customer adoption of Zendesk's Advanced AI Agents to ensure clients achieve business outcomes efficiently. This position requires collaboration across various organizational levels within client companies, focusing on enhancing customer relationships and accelerating the realization of AI-driven value. The responsibilities include proactive customer engagement, education on AI products, and ensuring smooth onboarding while overcoming barriers to adoption. Candidates should have a background in customer success, particularly in technology or SaaS, and possess strong interpersonal skills to influence stakeholders at all levels. The role offers a hybrid work environment, blending remote flexibility with in-office collaboration for a fulfilling experience.

The PMO Analyst/Engagement Manager role at Zendesk involves overseeing a portfolio of consultant-led customer projects with a target of 80% billable utilization within three months. Responsibilities include managing customer relationships, ensuring project data hygiene in Certinia, and collaborating with internal teams to define project scope and deliver on time and within budget. The position requires proficiency in project management tools, experience in managing customer-facing projects, and knowledge of methodologies like Agile and Waterfall. Candidates should hold a relevant degree and possess strong interpersonal, communication, and problem-solving skills, as well as a commitment to customer satisfaction. The role is hybrid, necessitating presence in the office part of the week, and candidates must be based in Mexico City or nearby areas.

Zendesk is seeking a Senior Software Engineer - Backend to join the Core Services Packaging and Consumption team, focusing on enhancing feature adoption for customers. The role requires strong proficiency in backend languages like Scala or Java, with experience in Rails Framework being an advantage. Key responsibilities include collaborating with product management and engineers, ensuring code quality, participating in code reviews, and contributing to service design. Candidates should have over four years of experience in object-oriented languages, familiarity with databases, and a customer-first mindset, along with various technical skills including CI/CD and API design. Zendesk promotes a hybrid work environment and is committed to diversity and inclusion in the workplace.

Atlassian offers flexible work arrangements, allowing employees to work from home, the office, or a combination of both to better support their personal and family priorities. The company is hiring a Principal Program Manager to oversee workplace experience for North America employees, requiring significant time in the Seattle office and some travel. This role is part of the CTO Strategic Initiatives team, focused on enhancing the engineering organization and improving workplace experiences. The ideal candidate should have strong program management skills, experience in operational management, and the ability to collaborate effectively with senior leaders and teams. Responsibilities include planning and executing strategic programs, enhancing regional work environments, retaining talent, and reporting on progress towards workplace goals.

The AI-first SaaS company is seeking a strategic Director of HR Business Partnering to lead global HR strategies and enhance organizational effectiveness. Reporting to the VP of HR Business Partnering for Product Development and IT, the role requires extensive experience in HR business partnering, particularly in supporting engineering and design teams. Key responsibilities include driving talent acquisition, leadership development, organizational transformation, and performance optimization, while collaborating with global HR teams to ensure compliance and cohesive strategies. The ideal candidate will have at least 15 years of progressive HR experience, with demonstrated skills in organizational design and analytics to inform decisions. This role offers a hybrid work model, and the expected salary range is $178,000 to $268,000, with additional benefits and incentives.

Zendesk is looking for a Senior Engineer experienced in Kubernetes, AWS, and programming languages like GoLang and Ruby to enhance its platform infrastructure. The role involves automating deployment and management processes, contributing to open-source projects, and maintaining infrastructure pipelines, while ensuring system reliability and security. Candidates should have either a Master’s degree with some experience or a Bachelor’s degree with at least three years in a relevant role, along with moderate experience in Kubernetes and AWS services. A hybrid work model is adopted, requiring attendance at the local office part of the week, and Zendesk emphasizes diversity and inclusion in its hiring practices. Interested individuals must reside in Karnataka or Maharashtra to be considered for this position.

The job opening is for a Strategic Sourcing Senior Analyst at Zendesk, Inc., where the main responsibilities include managing the sourcing process across various corporate services categories and supporting procurement efforts during mergers and acquisitions. Key tasks involve market research, supplier management, contract negotiations, and the execution of spend management projects to enhance efficiency and savings. The ideal candidate should possess quantitative skills, strong contract management capabilities, and the ability to thrive in a fast-paced environment. Desired qualifications include experience in project leadership, strategic thinking, and strong communication and influencing skills. The position offers a hybrid work model, competitive salary range, and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk, recognized as one of the Best Places to Work in 2022 by Glassdoor, is looking for a high-performing Commercial Account Executive to drive sales and manage opportunities within a designated territory. The role involves exceeding revenue goals, building a robust pipeline of new business, and establishing relationships with prospects and accounts while demonstrating product value through presentations and demos. Candidates should possess over four years of software selling experience, preferably in SaaS, and have a successful track record selling to mid-market companies. This hybrid position offers a combination of onsite collaboration and remote work flexibility, with a strong emphasis on company culture, diversity, and employee well-being. Successful applicants must be located in Mexico City or the State of Mexico and are encouraged to maintain work-life balance, enabled by the company's supportive work environment and community engagement initiatives.

Figma is expanding its team of creatives and engineers to enhance design accessibility, offering a platform that facilitates idea realization and collaboration in real time. The Platform Services team focuses on essential distributed systems, supporting key functionalities such as multiplayer editing and complex file management. They are seeking a Director of Engineering to lead and develop the engineering organization, establish technical strategies, and ensure effective collaboration across teams. Candidates should have significant experience in software engineering and leadership, especially in building scalable distributed systems. Figma promotes a diverse and inclusive culture and encourages applicants from various backgrounds, offering competitive salaries and benefits while maintaining equal opportunity employment practices.

Figma is expanding its team with a focus on making design accessible to everyone and is seeking a Director of Engineering for Platform Services. This role involves leading an engineering organization, developing technical strategies, and enhancing product infrastructure for real-time collaboration. The ideal candidate will have extensive experience in engineering leadership and distributed systems, fostering a positive and inclusive work environment. Figma prioritizes diversity and equal opportunity in its hiring process and offers comprehensive benefits, including competitive salaries and equity options. Interested applicants are encouraged to apply even if their experience doesn't perfectly match the job description, and accommodations are available for individuals with disabilities during the application process.

Sentry aims to enhance software development by providing performance and error monitoring tools, helping organizations like Disney and Microsoft reduce bug fixing time. The company is looking for a Senior Software Engineer for their Session Replay team, where the role involves creating functionalities that allow developers to understand the context of application errors. Candidates should have significant experience in engineering, especially with backend systems, and proficiency in technologies such as Python and Django, with familiarity in Rust being a plus. The position offers a competitive salary range of $206,000 to $288,000 CAD and includes various employee benefits. Sentry is committed to diversity and equal employment opportunities, fostering an inclusive culture and supporting accessibility needs.

Sentry aims to enhance software quality by providing developers with performance and error monitoring tools, supported by over $217 million in funding and a client base that includes major companies like Disney and Microsoft. The Developer Infrastructure team is tasked with optimizing Sentry’s delivery processes to ensure that engineers can efficiently deploy high-quality code while maintaining stability. Key responsibilities of the role include developing deployment tools, improving onboarding processes, and monitoring key delivery metrics. Candidates should have over five years of experience, strong proficiency in Python, and familiarity with CI/CD systems, while Sentry welcomes applications from diverse backgrounds. The salary for this position ranges from $180,000 to $280,000, with a commitment to equal employment opportunities and an inclusive workplace culture.

Zendesk's Global Marketing Operations team is looking for a CDP Contact Strategist to enhance their data management practices. This role involves creating and maintaining customer segments, ensuring reliable data integrations, and working with marketing teams to implement personalized campaigns. The ideal candidate will have a strong technical background, experience with Adobe Real-Time CDP, and skills in data integration and governance. Key responsibilities include defining profiles, translating business needs into technical requirements, and ensuring compliance with data privacy laws. The position is based in Mexico City or the State of Mexico and offers a hybrid work model that encourages connection and collaboration.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid arrangements based on their personal needs. The company is hiring a Principal Full Stack Software Engineer, with a preference for candidates located in Poland, who will deliver innovative solutions for engineering teams. This role focuses on enhancing the Jira Align product, fostering collaboration among global teams, and supporting organizations in streamlining their software development processes. Key responsibilities include guiding technical decisions, improving product strategies, debugging inefficiencies, and contributing to code quality and documentation. The position also involves mentoring teammates to foster professional growth and uphold high engineering standards.

Atlassian offers flexible work options, allowing employees to choose between office, remote, or a hybrid setup, which supports personal and family priorities. They seek a Principal Full Stack Software Engineer to contribute to Jira Align, collaborating with global teams to enhance software used by Fortune 500 companies. The role requires a deep understanding of user journeys and involves guiding technical directions for large-scale product features. Responsibilities include debugging inefficiencies, writing secure and maintainable code, and participating in code reviews while prioritizing customer needs. Additionally, the role emphasizes mentorship, aiming to improve team skills and adherence to best practices in software engineering.

At Atlassian, employees have the flexibility to work in the office, from home, or in a hybrid manner, enabling them to manage personal and family commitments more effectively. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first approach, although the specific role being advertised requires residency in Poland. They are seeking a Principal Full Stack Software Engineer to enhance Jira Align, a product aimed at streamlining collaboration between business and software development teams. This role involves understanding user journeys to guide product strategy, implementing significant features, debugging inefficiencies, and producing high-quality, secure code. Additionally, the engineer is expected to mentor team members, fostering a culture of software excellence and best practices in security and performance.

The Manager of Technical Account Management at Zendesk is responsible for leading a team of technical account managers in Europe, ensuring customer success with Zendesk's products and services. This role emphasizes the importance of people management, program management, and technical leadership, requiring the candidate to possess deep technical expertise combined with a strategic mindset. The ideal candidate should exhibit strong communication skills and experience in managing post-sales teams, technical consulting, and SaaS environments. Preferred qualifications include experience with Zendesk products and relevant certifications, along with a commitment to diversity and inclusion within the workplace. This position offers the opportunity to make a significant impact by driving collaboration and customer satisfaction while shaping the technical account management team.

Sentry is dedicated to helping developers create better software by providing performance and error monitoring tools, which are currently utilized by over 100,000 organizations including Disney and Microsoft. The company operates on a hybrid work model, emphasizing collaboration during specific in-office days. Sentry is looking for a Staff Machine Learning Engineer who will develop AI and machine learning models to enhance product capabilities, particularly in issue resolution and predictive analytics. The ideal candidate should have significant experience in building agentic systems, writing production-quality Python code, and working with deep learning frameworks like PyTorch. Sentry promotes equal employment opportunities and aims to create a diverse and inclusive work environment, offering competitive salaries and benefits to its employees.

Sentry is dedicated to improving software quality and efficiency for developers, with significant backing and a growing base of 100,000 organizations including major brands like Disney and Microsoft. The company offers performance and error monitoring tools while maintaining a hybrid work model that fosters collaboration. The Issue Workflow team is seeking a Senior Frontend Engineer to enhance Sentry's debugging experience by developing user-friendly interfaces and leveraging technologies like React and Django. Ideal candidates will have over six years of software engineering experience, strong technical skills, and a collaborative mindset, aiming to contribute to tools that improve developers' workflows. Sentry values diversity and inclusivity and provides various employee benefits while emphasizing the importance of making software accessible to all.

Zendesk seeks a leader to develop and implement the AWS go-to-market strategy within a designated country, focusing on enhancing collaboration between Zendesk and AWS to drive business growth. This role involves influencing local Zendesk leadership on the value of AWS and promoting Zendesk’s offerings, particularly the Zendesk for Contact Centre powered by Amazon Connect. Key responsibilities include engaging with AWS sales and marketing teams, coordinating joint sales initiatives, and actively participating in regional events. The ideal candidate should have extensive experience with AWS partnerships, a proven track record of growing business through alliances, and the ability to manage multiple projects. Zendesk promotes an inclusive work environment and offers a hybrid working model, along with a commitment to diversity and equal employment opportunities.

Zendesk is looking for an Account Executive to enhance its mission of providing exceptional customer service through innovative SaaS products. The successful candidate should have a strong background in B2B sales, particularly in the SaaS industry, and be adept at building relationships with customers to drive growth. Key responsibilities include acquiring new commercial clients, nurturing existing relationships, and identifying opportunities for cross-selling products. The role requires strong communication and negotiation skills, as well as experience in managing complex sales cycles. Zendesk offers a hybrid work model and emphasizes a commitment to diversity and inclusion in the workplace.

Zendesk is looking for a Marketing Manager, Global Campaigns, based in San Francisco, Seattle, or Austin, to lead integrated demand generation campaigns for their major events, AI Summit and Relate. The role involves collaborating with various teams, ensuring seamless execution from planning to post-event follow-up while managing multiple projects. The ideal candidate should have 3-5 years of marketing experience, strong content creation skills, and the ability to analyze audience data for effective targeting. Responsibilities include campaign execution, content development, cross-functional collaboration, performance tracking, and optimizing campaign effectiveness. Zendesk promotes a diverse and inclusive work environment and offers a hybrid work model, along with competitive compensation and benefits.

Figma is expanding its team to enhance design accessibility and streamline collaboration through its platform. The UI Platform & Design Systems team focuses on creating high-quality UI systems to support designers and engineers across Figma’s product suite. The company is seeking an engineering manager with extensive frontend experience to lead a team in developing user interfaces and to foster a collaborative engineering culture. Figma values growth and diversity, encouraging applicants to apply even if their experiences do not align perfectly with job requirements. The role offers competitive compensation and benefits, including equity options and support for personal development.