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Company logo Job Position Location Salary Range Contract Type Category Details
Senior Product Manager
Atlassian
Unknown Not specified Unknown Product Management

Is remote?:

Yes
Atlassians have the flexibility to work in offices, from home, or in a hybrid model, which allows them to balance personal and professional priorities. The company hires globally, enabling them to attract talent from various countries. The role involves collaborating with cross-functional teams on the migrations product transformation and identifying opportunities to enhance the Enterprise Cloud transition for customers. Candidates should possess at least five years of product experience, particularly in Enterprise Software, and demonstrate the ability to transform challenges into actionable strategies. Strong communication skills and technical know-how are essential for collaborating with engineering and inspiring diverse audiences.
Senior Product Manager
Atlassian
Sydney
Australia
Not specified Unknown Product Management

Is remote?:

No
Atlassian offers flexible work options, allowing employees to choose between working in the office, from home, or a hybrid approach, empowering them to manage personal and family priorities effectively. The company seeks to hire talent globally wherever they have a legal presence. The role involves collaborating with cross-functional teams on the roadmap for the migrations product transformation and engaging with customers to streamline their transition to Enterprise Cloud. Candidates should possess over five years of product experience in Enterprise Software, demonstrate strategic planning abilities, and have the technical knowledge to work with engineering teams. Additionally, strong storytelling skills and experience in B2B SaaS are advantageous for inspiring various audiences.
Senior Product Designer, Developer AI
Atlassian
Auckland
New Zealand
Not specified Unknown Design

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, from the office to remote options, which allows them to balance personal priorities. The company prioritizes creating a seamless user experience across its products with a focus on integrating AI to enhance developer workflows, reducing friction in their daily tasks. The Design Team aims to craft intuitive and efficient developer experiences while advocating for users through deep research into their workflows and pain points. Key responsibilities include prototyping solutions, driving the design process, and collaborating with product and engineering teams to deliver high-quality outcomes. Continuous iteration based on feedback is essential for refining designs and ensuring they effectively address user needs.
Senior Product Designer, Developer AI
Atlassian
Unknown Not specified Unknown Design

Is remote?:

Yes
Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a hybrid model, promoting better control over personal commitments and goals. The company focuses on enhancing the developer experience by building intuitive workflows that minimize friction and incorporate AI to streamline the software development lifecycle. The DevEx and DevAI teams are dedicated to improving developers' productivity and shaping future collaboration with AI technology. Key responsibilities for this role include designing efficient workflows, prototyping solutions, and collaborating closely with product and engineering teams while understanding developer needs. The design process emphasizes simplicity, clarity, and continuous improvement through user feedback to create effective solutions for developers.
Senior Product Designer, Developer AI
Atlassian
Sydney
Australia
Not specified Unknown Design

Is remote?:

No
At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or hybrid, allowing them to manage personal and family priorities better. The design team focuses on creating seamless, user-friendly experiences across products, integrating AI to enhance interactions and simplify workflows for developers. The DevEx and DevAI teams aim to improve developer productivity by addressing common challenges, such as context switching and repetitive tasks, and envision a future where AI plays a significant role in collaboration. Key responsibilities for this role include crafting exceptional developer experiences, identifying AI integration opportunities, prototype solutions, and partnering with product and engineering teams to ensure high-quality outcomes. Designers are expected to advocate for developers, simplifying complex processes, iterating based on feedback, and balancing technical and user needs in their solutions.
Senior Product Designer
Atlassian
Unknown Not specified Unknown Design

Is remote?:

Yes
At Atlassian, employees have the flexibility to choose their work environment, whether in an office, at home, or a mix of both, allowing for better personal and professional balance. The company is open to hiring globally, with interviews and onboarding carried out virtually, reinforcing its distributed-first approach. The Senior Product Designer role focuses on enhancing the design strategy and user experiences related to data acquisition and management for the Service Collection team. This involves collaborating with cross-functional teams, developing user-centric designs, and ensuring alignment with Atlassian’s strategic goals to maintain competitiveness in the market. Key responsibilities also include leading design projects, utilizing data for informed decision-making, and engaging with enterprise customers for feedback on design improvements.
Senior Product Designer
Atlassian
Bengaluru
India
Not specified Unknown Design

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to work from home, in offices, or a combination of both, giving them greater control over personal commitments. The company is focused on hiring talent globally, with virtual interviews and onboarding processes. The Senior Product Designer is responsible for shaping the design strategy for Service Collection's data experiences, ensuring users can leverage accurate data for their workflows. This role involves collaboration with cross-functional teams to enhance product experiences and maintain Atlassian's competitive position in the market. The designer will lead projects from ideation to execution, utilizing user feedback to guide design improvements and create cohesive, user-centric experiences.
Senior Machine Learning Engineer - GenAI Modeling & Innovation Forge
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid setups to better balance their personal and professional lives. The company is committed to unleashing the potential of teams and is making significant investments in Generative AI, which includes advanced modeling and innovations to enhance collaboration and creativity. They are currently seeking a Senior Machine Learning Engineer to join their GenAI Modeling & Innovation Forge in Singapore, focusing on advanced AI modeling and rapid prototyping. The role involves developing large language models (LLMs), implementing innovative retrieval methods, and creating proof-of-concept systems for AI applications. Additionally, the position emphasizes collaboration across teams to share insights and transition successful prototypes into scalable solutions.
Senior Machine Learning Engineer - GenAI Modeling & Innovation Forge
Atlassian
Singapore
Singapore
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to work from home, in an office, or a combination of both, enhancing their ability to balance personal and family commitments. The company conducts interviews and onboarding virtually and is actively looking for a Senior Machine Learning Engineer to join its new GenAI Modeling & Innovation Forge in Singapore. The selected candidate will focus on advanced GenAI modeling and rapid prototyping, aimed at developing AI-driven innovations. Responsibilities include building advanced GenAI models, experimenting with proof-of-concept systems, and collaborating with various teams to enhance user experiences. The role also involves transitioning successful prototypes into scalable solutions while contributing to a culture of innovation within the organization.
Senior IT Auditor
Atlassian
Unknown Not specified Unknown Finance & Accounting

Is remote?:

Yes
At Atlassian, employees have the flexibility to choose their work environment, whether it be in-office, remote, or a hybrid model, allowing them to better manage personal and family commitments. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first approach. Currently, there is an opening for a Senior IT Auditor in the Philippines, who will report to the Internal Audit Compliance Manager. This role involves coordinating and executing compliance audit activities across Atlassian's global operations, aimed at enhancing technology processes and controls. Candidates with experience in compliance programs at public companies are encouraged to apply, as the position entails advising on control enhancements and providing updates to Internal Audit Managers.
Senior IT Auditor
Atlassian
Manila
Philippines
Not specified Unknown Finance & Accounting

Is remote?:

No
At Atlassian, employees have the flexibility to work from the office, home, or a hybrid of both, allowing them to balance personal and family priorities. The company hires globally and conducts interviews and onboarding virtually, aligning with its distributed-first approach. An opportunity exists for a Senior IT Auditor to join the Internal Audit team in the Philippines, reporting to the Internal Audit Compliance Manager. The role involves coordinating and executing compliance audits, improving technology processes, and ensuring compliance with various frameworks. Ideal candidates will have experience in compliance programs at public companies and will contribute to enhancing audit activities and processes.
Senior Data Scientist
Atlassian
Unknown Not specified Unknown Analytics & Data Science

Is remote?:

Yes
Atlassian offers its employees the flexibility to work from an office, remotely, or a combination of both, allowing them to balance personal and family priorities. The company hires globally, conducting interviews and onboarding virtually in line with its distributed-first approach. Employees in the Data Science team contribute to understanding customer engagement and product insights by collaborating with various departments, including Product Management and Marketing. The responsibilities include utilizing quantitative analysis and experimentation to tackle business challenges, developing hypotheses, and recommending product improvements. Ideal candidates should have a STEM degree and relevant experience in data science, along with proficiency in SQL or similar programming languages, data visualization, and basic statistical concepts.
Senior Data Scientist
Atlassian
Sydney
Australia
Not specified Unknown Analytics & Data Science

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose to work from an office, home, or a hybrid of both, enhancing their ability to balance personal and professional commitments. The company operates on a distributed-first model, conducting interviews and onboarding virtually, and enables hiring in any country where it has a legal entity. The Data Science team plays a crucial role in utilizing data to gain insights about products and customers, collaborating with various departments to influence product strategies. Team members are expected to apply their analytical expertise to solve complex business problems, develop hypotheses, and measure the success of product investments through data analysis and reporting. Ideal candidates should have a degree in a STEM field, experience in data science, proficiency in data manipulation languages, and a strong ability to communicate insights effectively.
Principal Machine Learning System Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible work arrangements, allowing employees to work in the office, from home, or a hybrid model, fostering personal and family support. The company focuses on unleashing team potential through its collaborative products like Jira and Confluence, impacting various industries and enabling effective teamwork. The Central AI organization is committed to advancing AI innovation across Atlassian products by developing horizontal AI capabilities, centralized search, and conversational AI systems. The AI & ML Platform team aims to democratize AI and machine learning for Atlassian users through productive and reliable tools that integrate seamlessly with Atlassian platforms. The Principal Machine Learning System Engineer role involves building and refining AI infrastructure and collaborating with product teams to develop ML solutions, requiring extensive experience in building machine learning systems and various related technologies.
Principal Machine Learning System Engineer
Atlassian
Singapore
Singapore
Not specified Unknown Engineering

Is remote?:

No
Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a combination of both to support their personal and family priorities. The company has a mission to "unleash the potential of every team," developing collaborative products like Jira, Confluence, and Bitbucket that empower teams across various industries. The Central AI Org is focused on driving AI innovation within Atlassian products, aiming to create a centralized AI infrastructure and capabilities. The AI & ML Platform Team is tasked with democratizing AI and ML tools, facilitating integration with Atlassian's platforms while ensuring security and usability. The Principal Machine Learning System Engineer role involves collaborating on the core infrastructure for ML solutions, mentoring team members, and overseeing the development and deployment of AI models, requiring extensive experience in ML systems, MLOps, and distributed systems design.
Principal Machine Learning Engineer
Atlassian
Unknown Not specified Unknown Engineering

Is remote?:

Yes
Atlassian offers flexible working arrangements, allowing employees to choose between office and remote work, enhancing their ability to balance personal and family priorities. The company is open to hiring individuals from various countries and conducts interviews and onboarding virtually as part of its distributed-first approach. The role involves influencing product feature development within the AI sector, collaborating with cross-functional teams, and establishing oneself as a strategic partner through clear analysis and recommendations. Candidates will leverage technical skills to conduct quantitative analyses, test hypotheses, and identify opportunities for product improvement and business strategy. The focus includes measuring the success of product initiatives through key metrics to ensure that the developed products add value for users and align with Atlassian’s goals.
Principal Machine Learning Engineer
Atlassian
India Not specified Unknown Engineering

Is remote?:

Yes
At Atlassian, employees have the flexibility to work from various locations, including offices or from home, allowing them to better balance personal commitments. The company hires globally within regions where they have a legal presence, with virtual interviews and onboarding processes reflecting their distributed-first approach. In the described role, individuals will influence AI product development and work collaboratively with cross-functional teams to address product and business challenges. Key responsibilities include applying technical expertise in quantitative analysis, formulating and testing hypotheses, and driving strategic insights to improve products and guide business decisions. Success will be measured by forecasting and monitoring product metrics to ensure offerings deliver value to users and the company.
Lead Product Designer, Marketplace
Atlassian
Unknown Not specified Unknown Design

Is remote?:

Yes
The Atlassian Marketplace team focuses on building an ecosystem that enhances the value of Atlassian products for partners and users. The Marketplace plays a crucial role in both customer success and Atlassian's long-term strategy, enabling seamless app discovery and adoption. In this multi-disciplinary team, the Lead Product Designer will influence the design of Marketplace initiatives, mentor fellow designers, and ensure high-quality design across the ecosystem. Atlassian embraces a flexible working model, allowing employees to choose their work environment and supporting their personal goals. Overall, the Lead Product Designer is expected to operate at a high level of complexity, provide strategic leadership, and advocate for customers and partners.
Lead Product Designer, Marketplace
Atlassian
Bengaluru
India
Not specified Unknown Design

Is remote?:

No
The Atlassian Marketplace team builds a collaborative ecosystem that allows partners and users to enhance their experience with Atlassian products. As a Lead Product Designer, you will play a vital role in shaping the design and strategy of the Marketplace, directly impacting both customer workflows and partner growth. The position involves leading design initiatives, mentoring team members, and evolving design systems while ensuring alignment with broader company goals. Atlassian promotes a flexible work environment, allowing employees to choose where they work while maintaining a focus on effective collaboration. Overall, this role requires operating at a high complexity level, influencing design direction, and delivering exceptional quality in design solutions.
Director of Employment Law, India
Atlassian
India Not specified Unknown Legal

Is remote?:

Yes
Atlassian is looking for a Director of Employment Law to be the first legal team hire in India, focusing on shaping the company's employment law strategy in the region. This role involves providing legal counsel on workforce matters, ensuring regulatory compliance, and facilitating the expansion of Atlassian’s operations in India. The position offers flexibility in work location, allowing employees to choose between office and remote options. The legal team values collaboration and innovation, partnering closely with various business units to address challenges and contribute to decision-making. The director will also be responsible for maintaining compliance, advising senior leadership, and developing training on employment law topics while supporting global legal initiatives.
Director of Employment Law, India
Atlassian
Bengaluru
India
Not specified Unknown Legal

Is remote?:

No
Atlassian is hiring a Director of Employment Law to establish and lead their legal strategy in India, marking the first legal team role in the region. The successful candidate will provide legal counsel on workforce issues, ensure compliance with regulations, and assist in scaling operations in India. The position offers flexible working arrangements, allowing employees to choose their work environment. The legal team prides itself on being integral to business strategy, focusing on innovation and collaboration with various departments. The Director will also build relationships with leadership, oversee employment law practices, and contribute to global legal initiatives while ensuring compliance and offering training on employment law topics.
Cloud Senior Support Engineer
Atlassian
Unknown Not specified Unknown Support

Is remote?:

Yes
Atlassian offers employees the flexibility to choose their work environment, whether in an office, at home, or a hybrid approach, which helps them balance personal and family priorities. The company hires globally where it has a legal presence, and conducts interviews and onboarding virtually, reflecting its distributed-first approach. They are seeking a Senior Technical Support Engineer for their Cloud products support team, specifically to enhance customer support capabilities in Japan. This role involves providing a high-quality support experience, performing triage and root cause analysis, and collaborating with engineering teams to address pressing customer issues. New hires will receive specialized onboarding training to develop expertise in Atlassian's products and technologies.
Cloud Senior Support Engineer
Atlassian
Yokohama
Japan
Not specified Unknown Support

Is remote?:

No
Atlassian offers employees the flexibility to work from the office, home, or a combination of both, allowing them to better manage personal and family commitments. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first approach. They are seeking a Senior Technical Support Engineer to enhance customer support for their Cloud products, particularly focusing on the Japanese market. This role involves providing a high-quality customer experience, implementing improved support methodologies, and performing technical tasks such as triage and root cause analysis. The successful candidate will collaborate with engineering teams to resolve critical customer issues and participate in onboarding training to become a specialist in Atlassian's products and technologies.
AI Specialist, Customer Success - Spanish Speaker
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
The AI Specialist, Customer Success role at Zendesk is focused on helping customers achieve business outcomes quickly using Zendesk's Advanced AI Agents. This position requires collaboration with customers at all organizational levels to drive AI adoption and ensure they derive maximum value from their investments. The role includes proactive customer management, close work with Customer Success teams, and fostering strong relationships to accelerate growth. Responsibilities involve becoming an expert on Zendesk AI solutions, delivering excellent customer experiences, and advocating for client needs within the Zendesk ecosystem. Candidates are expected to have at least 5 years of relevant experience, fluency in both English and Spanish, and strong interpersonal and communication skills to effectively influence stakeholders across various functions.
Director, Customer Service IT
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a Director of IT Customer Service and Support to lead a high-performing team focused on the Onboard to Renew (OTR) value stream. The role requires strong customer service technology experience, AI solution deployment, and collaboration across teams. Responsibilities include leading IT teams, serving as a strategic advisor to business leaders, ensuring system oversight, and enhancing processes through AI integration. The ideal candidate should have a bachelor’s degree, over 10 years of experience in IT operations, leadership skills, and proven problem-solving capabilities. Zendesk emphasizes diversity and inclusion and offers a hybrid working environment while adhering to equal opportunity employment practices.
Manager, Business Process Analysis
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

Yes
The Business Process Manager at Zendesk will lead transformation efforts to enhance business operations and improve customer experience. This role involves managing a team of analysts, establishing work routines, fostering a culture of continuous improvement, and coordinating operational excellence initiatives. Candidates should have over 7 years of relevant experience, including people management and proficiency in continuous improvement methodologies and project management tools. Zendesk promotes a flexible hybrid working environment, emphasizing employee well-being and inclusivity. The company is committed to diversity and equal opportunity in hiring practices, with specific requirements for candidates based in Mexico City or surrounding areas.
Senior Partner Solutions Consultant
Zendesk
United States Not specified Full time Unknown

Is remote?:

Yes
Zendesk is a leader in customer experience solutions, focusing on enhancing customer interactions through technologies like Zendesk, Amazon Connect, and AWS. The company is seeking a Contact Center Partner Solutions Consultant with deep expertise in these technologies, who will lead partner onboarding and technical enablement, ensuring successful implementation and resale of Zendesk solutions. Responsibilities include designing scalable contact center architectures, providing technical guidance during co-sell engagements, and developing enablement materials such as training documentation. Candidates are expected to have significant experience in solution architecture related to contact centers, excellent communication skills, and a strong technical background. The position offers an annual OTE range of $151,000 to $227,000, emphasizing Zendesk's commitment to diversity and inclusion in the workplace.
Senior Software Engineer
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Senior Software Engineer based in Pune to help build a Real-time Reporting & Analytics pipeline. The role requires experience in high-scale data-processing applications, preferably in a SaaS environment, and involves designing, implementing, and optimizing systems. Candidates should have 4+ years of experience in software engineering, proficiency in real-time data processing technologies, and strong communication skills for global collaboration. The position offers a hybrid work model, requiring some in-office attendance while allowing remote work flexibility. Zendesk emphasizes its commitment to diversity, equity, and inclusion, and promotes a supportive work environment for all applicants and employees.
Vice President, Treasury
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is looking for a Vice President, Treasurer to manage and enhance its global treasury function, focusing on growth and liquidity optimization. The role includes developing strategic cash and capital structures, improving cash flow management, and mitigating various financial risks. It requires collaboration with executive teams across Finance, Accounting, and other departments to implement effective treasury strategies, optimize banking operations, and ensure comprehensive cash forecasting. Candidates should have over 15 years of experience in treasury operations, preferably within a publicly traded company, and possess strong leadership and communication skills. The role offers a hybrid work environment with a competitive salary range and emphasizes Zendesk’s commitment to diversity and inclusion in the workplace.
Paralegal
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk, a customer experience company, is seeking an experienced Paralegal to join its legal team, specifically in the Litigation and Global Employment Legal functions. The role will involve supporting worldwide dispute resolutions, managing employee disputes, coordinating investigations, and liaising with various internal and external stakeholders. Candidates should have a Bachelor's degree or a Paralegal Certificate, with at least five years of litigation paralegal experience and exceptional organizational skills. Responsibilities include case preparation, document management, budget tracking, and developing legal templates. Zendesk promotes a hybrid work model, valuing inclusivity, fairness, and commitment to its core values while supporting employee well-being and development.
Sr Director, Pricing Strategy
Zendesk
United States Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a Senior Director of Commercial Pricing Strategy to lead the design and implementation of new revenue models and pricing strategies for its AI-driven customer service platform. This role involves managing a team of pricing professionals, collaborating with various departments, and interfacing with customers to optimize pricing, packaging, and monetization strategies across multiple product portfolios. Key responsibilities include defining pricing strategies, overseeing transitions to new revenue models, and conducting market research to inform pricing decisions. The ideal candidate should have extensive experience in SaaS pricing, strong analytical skills, and the ability to communicate effectively with stakeholders. The position offers a competitive salary range and emphasizes Zendesk’s commitment to diversity, equity, and inclusion in the workplace.
Principal Engineer, Data Platform Architecture
Zendesk
United States Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a Principal Engineer for Data Platform Architecture to enhance its Data Platform (ZDP) aimed at improving customer experience through effective data and analytics. The role involves leading the architecture of ZDP to ensure it meets performance, reliability, and security standards while being cost-effective at scale. Key responsibilities include overseeing data ingestion and transformation, serving as a technical expert on Snowflake, and collaborating across teams to optimize data access and analytics processes. The ideal candidate should have over 10 years of experience in data engineering or analytics, with profound knowledge of Snowflake and OLAP concepts, as well as the ability to navigate complex organizational structures. Additionally, Zendesk emphasizes diversity and inclusion in its hiring practices and offers a hybrid work environment with competitive compensation.
Senior Technical Support Engineer
Zendesk
Melbourne
Australia
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a technical support expert who excels in providing guidance across various communication channels, including messaging, email, phone, and social media. The ideal candidate should have at least five years of experience in technical support, particularly with SaaS products, and strong troubleshooting and communication skills. Responsibilities include resolving customer issues, collaborating with teams to identify solutions, and educating users on self-help resources. Preferred qualifications include familiarity with RESTful APIs, SaaS integrations, and programming languages like HTML and JavaScript. Canddiates can expect a hybrid work model, combining in-office collaboration with remote flexibility, and Zendesk emphasizes a commitment to diversity and reasonable accommodations for applicants with disabilities.
Startup and Venture Capital Manager, Bay Area
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk for Startups is looking for a startup partnerships manager to drive growth in the Bay Area by fostering relationships within the local startup ecosystem. This role entails developing strategic partnerships, improving marketing pipeline quality, and positioning Zendesk as a trusted partner among influential investors and founders. Candidates should have at least six years of experience in business development within the technology sector and an understanding of the Bay Area startup landscape. The role emphasizes independent and collaborative work in a field-based environment, requiring travel across the region to engage with key stakeholders. The expected outcomes include establishing Zendesk as the preferred customer experience provider in the Bay Area, enhancing revenue growth, and increasing pipeline quality within the local startup community.
IT Engineer Network
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking an experienced Network Engineer to design, implement, and maintain its global network infrastructure, ensuring connectivity and security for its workforce. This role involves technical expertise in both wired and wireless networking, as well as support for audiovisual systems and office expansions. The ideal candidate should possess a Bachelor’s degree in a relevant field, at least five years of experience in network engineering, and knowledge of core networking concepts and various hardware platforms. Zendesk values a collaborative environment where humor and continuous learning are encouraged, offering the opportunity for hybrid work arrangements. Applicants based in Mexico City or the State of Mexico are eligible, and the company is committed to diversity and inclusion in its hiring practices.
Director of Product Design, APAC
Zendesk
Melbourne
Australia
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a Director of Product Design to lead design efforts across its Foundational and Core Platform product areas, which are vital for enhancing customer experience. This Melbourne-based role involves influencing design strategy, driving innovation, and partnering with senior leaders across Product, Engineering, and Research. The position also emphasizes team leadership, mentoring designers, and promoting a collaborative and inclusive culture within the APAC Design organization. Responsibilities include creating customer-centric designs, measuring design effectiveness, and establishing strategic plans to enhance operational excellence. The ideal candidate should possess strong leadership skills, a customer-first mindset, experience with enterprise products, and a commitment to inclusive design practices.
Senior Commercial Account Executive
Zendesk
Manila
Philippines
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a Senior Account Executive to enhance their mission of exceptional customer service, focusing on B2B sales within the SaaS industry. The role emphasizes acquiring new commercial customers, managing existing relationships, and driving revenue growth through innovative strategies and account expansion. Successful candidates should have at least four years of relevant sales experience, exceptional communication skills, and a strong ability to navigate complex sales cycles. The position offers a hybrid work environment, combining in-person collaboration with remote work flexibility. Zendesk is committed to diversity and inclusion, ensuring fair hiring practices and accommodations for applicants with disabilities.
Lead Product Designer
Zendesk
Germany Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a Lead Product Designer for their AI Agents team, focusing on creating a premier AI automation platform to enhance customer experiences. The role emphasizes collaboration with cross-functional teams, including product managers and engineers, to innovate and improve AI-driven solutions. Candidates should have at least seven years of experience in designing SaaS applications, with a strong portfolio showcasing their work, particularly in generative AI and user experience design. The position offers flexibility in work hours and remote options, alongside opportunities for professional growth within a diverse and inclusive environment. Zendesk is committed to equal opportunity employment and actively promotes diversity, ensuring all qualified individuals are considered without bias.
Senior Software Engineer (Java)
Zendesk
Krakow
Poland
Not specified Full time Unknown

Is remote?:

No
Zendesk is hiring a Senior Software Engineer for their Engineering & Integration Shared Services team, with a salary range between PLN 235,000.00 and PLN 353,000.00 and potential for annual bonuses based on performance. The role involves designing, developing, testing, and deploying software solutions while ensuring high quality through rigorous testing practices and Agile methodologies. Candidates should have over five years of experience in backend or integration engineering, strong proficiency in Java, and familiarity with cloud technologies, API development, and SaaS integration. The position supports a hybrid work model, requiring in-office presence one day a week, with additional perks such as “Recharge Fridays” and in-office meals. Zendesk values diversity and inclusion in their hiring practices and seeks innovative candidates who can collaborate effectively to enhance customer and employee experiences.
Director, Predictive Marketing Analytics
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
The job description seeks a Director of Predictive Marketing Analytics with 9–12 years of experience to spearhead the company's predictive analytics initiatives. This leader will develop high-impact insights and predictive models that significantly influence marketing strategy and business growth while collaborating closely with marketing and business leaders. Key responsibilities include leading modeling projects, developing attribution models, and applying machine learning techniques for audience targeting. The ideal candidate should have a strong background in statistical modeling and excellent leadership skills, capable of communicating complex data insights clearly to non-technical partners. The role offers a hybrid work environment, and compensation ranges from $207,000 to $311,000, depending on experience and qualifications.
Staff Accountant
Zendesk
Brazil Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a Staff Accountant to join its Global Accounting Team, responsible for maintaining and reconciling the general ledger and assisting with the month-end close process. The role involves implementing accounting policies according to GAAP, collaborating with various departments, and managing accounts payables and receivables, tax issues, and customer invoicing. Ideal candidates should have a Bachelor's degree in Accounting or Finance, at least two years of accounting experience (preferably from a Big 4 firm), and familiarity with US and local GAAP. Candidates with experience in public companies, knowledge of indirect tax regulations, and skills in NetSuite or large-scale ERP systems are preferred. Zendesk promotes a hybrid work environment and emphasizes diversity and inclusion, providing equal opportunities to all applicants.
Business Architect
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Lead Business Architect to enhance and automate processes across the enterprise using a structured business architecture methodology. The role involves collaborating with various teams to identify areas for improvement, define critical capabilities in Finance, and develop roadmaps for strategic initiatives. Key responsibilities include analyzing AI/ML use cases, optimizing organizational structures, and maintaining business architecture documentation, such as process mapping and gap analysis. Candidates should have a background in business or process architecture, experience with AI solutions, and skills in documenting business processes and requirements. Additionally, Zendesk promotes a hybrid work environment and is committed to diversity and inclusion in the workplace.
Business Intelligence Senior Analyst
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a proactive and experienced Business Intelligence (BI) professional to join its Enterprise Business Intelligence & Reporting team, focusing on developing enterprise dashboards with tools like Tableau and Looker. The role involves translating business requirements into BI solutions, performing data analysis, and creating insightful visualizations to support informed decision-making across the organization. The ideal candidate should possess strong technical skills, particularly in SQL and data analysis, along with the ability to lead and mentor other analysts. Responsibilities also include collaborating with stakeholders, improving self-service capabilities, and ensuring dashboards adhere to governance principles. The position is hybrid, requiring some onsite work in Mexico City, and aligns with Zendesk’s commitment to diversity and inclusion in the workplace.
Senior Enterprise Account Executive
Zendesk
United Kingdom Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a skilled Enterprise Account Executive to drive growth in their B2B SaaS sales efforts. This role involves building relationships with new customers, expanding existing partnerships, and generating top-line revenue by acquiring new Enterprise clients and optimizing revenue from current accounts. Candidates should possess at least 8 years of experience in sales, a proven track record of exceeding targets, and strong negotiation skills, specifically in dealing with large corporations. The position requires expertise in managing complex sales cycles and maintaining key customer relationships, particularly with C-level executives. Zendesk promotes a hybrid work environment and values diversity, equity, and inclusion in its hiring practices.
Manager, Internal Audit
Zendesk
Dublin
Ireland
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Manager for its Internal Audit team to report to the VP of Internal Audit and enhance the company's audit function. The role involves overseeing financial compliance, particularly with regulations such as Sarbanes-Oxley (SOX) and GAAP, and conducting audits across various areas of risk. Responsibilities include developing annual audit plans, managing a global SOX compliance program, and collaborating with stakeholders to address risk gaps. The ideal candidate should have at least 10 years of experience in internal audit or a Big 4 audit firm, possess relevant certifications, and have strong leadership and communication skills. Zendesk supports a hybrid work model and emphasizes diversity, equity, and inclusion in its hiring practices.
Administrative Assistant
Zendesk
Pune
India
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a detail-oriented Administrative Assistant to provide essential support in their Pune office, emphasizing a culture of excellence and collaboration. This role includes managing calendars, arranging travel, processing expense reports, and enhancing team collaboration through effective communication. Ideal candidates should have proven experience in administrative support, strong organizational skills, and proficiency in office productivity tools. Zendesk promotes a hybrid work environment, combining in-office collaboration with remote flexibility, while also prioritizing diversity and inclusion in their hiring practices. The company is committed to employee growth and offers opportunities for skill development in a dynamic setting.
FSS Finance & Strategy Analyst
Zendesk
Manila
Philippines
Not specified Full time Unknown

Is remote?:

No
The job description outlines a position within the Finance Shared Services team at Zendesk, where the successful candidate will assist in general accounting functions based in Manila. Responsibilities include preparing financial reports, performing variance analysis, coordinating budgets across departments, and maintaining compliance with accounting policies. Applicants are expected to have a Bachelor’s degree in Finance or Accounting, 2-4 years of relevant experience, and strong analytical and communication skills. The role is hybrid, requiring attendance in the office part of the week while allowing flexibility for remote work. Zendesk emphasizes inclusivity and equal opportunity in its hiring practices while also using AI for application screening.
Senior QA Engineer
Zendesk
Tallinn
Estonia
Not specified Full time Unknown

Is remote?:

Yes
Zendesk QA is looking for a Senior QA Engineer to enhance their AI-driven customer service quality assurance solutions. The role includes developing a testing strategy, establishing quality indicators, creating test suites, and collaborating with stakeholders. Candidates should have over five years of software testing experience, proficiency in testing systems from UI to database queries, and skills in automated and load testing frameworks. Zendesk emphasizes a hybrid work model, allowing for both in-office collaboration and remote flexibility. The company is committed to fairness and diversity in the workplace and will utilize AI in the application screening process.
Senior Commercial Account Executive
Zendesk
Dublin
Ireland
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a dedicated Account Executive to drive growth in their Commercial account base, focusing on B2B sales in the SaaS landscape, particularly leveraging AI technologies. The role involves managing the full sales cycle, building customer relationships, and developing innovative strategies for acquiring new clients and expanding existing partnerships. Candidates should possess a strong background in sales, experience with C-level executives, and a solid understanding of AI principles. Key responsibilities include generating new business opportunities, nurturing client relationships, and exceeding revenue goals. Zendesk promotes a hybrid working model and is committed to diversity, equity, and inclusion in the workplace.
Sr. Operations Manager, AI Agents & Knowledge
Zendesk
Krakow
Poland
Not specified Full time Unknown

Is remote?:

No
Zendesk is looking for a Senior Operations Manager to enhance its AI Agents and Knowledge products' innovation by collaborating closely with the VP and the Product and Engineering teams. This role focuses on improving operational efficiency within the Product Development team and streamlining hiring processes to meet growth objectives. Candidates should have experience in SaaS product development, specifically in B2B SaaS or AI/ML contexts, along with strong organizational and communication skills. Responsibilities include optimizing hiring practices, facilitating cross-functional collaboration, enhancing team performance, and supporting release planning. The position offers a hybrid work environment and emphasizes Zendesk's commitment to diversity and inclusion, along with competitive salary and benefits.
Engineering Manager, SRE - Observability
Zendesk
Krakow
Poland
Not specified Full time Unknown

Is remote?:

No
The job description outlines a position for an Engineering Manager specializing in Observability, where the candidate will lead a team focused on developing monitoring and incident response systems. The role emphasizes collaboration with Product Management and Technical Leads to establish a strategic roadmap for managing complex, large-scale distributed systems in a cloud-native environment. Candidates are expected to have hands-on experience with observability tools and a proven track record in managing engineering teams, alongside strong technical leadership and communication skills. Responsibilities include recruiting talent, designing observability solutions, and driving cultural changes towards proactive reliability engineering. The position offers a competitive salary range in Poland and promotes a hybrid work environment to foster team collaboration while allowing for remote work flexibility.
Engineering Manager, Machine Learning
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Machine Learning Engineering Manager to lead their ML team and develop AI/ML features at scale. The role involves guiding a team through the lifecycle of ML projects, improving software delivery with existing leadership, and fostering a diverse, inclusive work environment. Candidates should have experience managing teams, delivering ML projects, excellent communication skills, and a strong focus on continuous self-development. Preferred qualifications include experience with MLOps, LLM evaluation tools, and familiarity with SQL or DBT. Zendesk is committed to diversity and inclusion in hiring, offering a hybrid work model that balances in-office and remote work.
IT Engineer Network
Zendesk
Krakow
Poland
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a skilled Network Engineer to design, implement, and maintain its global network infrastructure, ensuring connectivity and security for its workforce. The role includes responsibilities for network design, maintenance, security compliance, AV support, and collaborating with various teams on office expansion projects. Candidates should have a bachelor’s degree and over five years of relevant experience, along with strong technical skills in networking concepts and hardware. The company values collaboration, innovation, and growth, offering a supportive environment for personal and professional development. The position offers a hybrid work model and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.
Lead Analyst, APAC Strategy and Analytics
Zendesk
Melbourne
Australia
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking an experienced Marketing Analyst to support regional Marketing leadership by leveraging data to drive go-to-market strategies and measure performance. The role involves helping the company achieve pipeline and revenue targets by collaborating with senior executives to identify growth opportunities, enhance operational efficiency, and evaluate campaign effectiveness with a focus on ROI. Key responsibilities include creating Tableau dashboards, analyzing marketing performance, making budgetary recommendations, and fostering cross-functional relationships to meet strategic objectives. The ideal candidate should possess a strong strategic mindset, excellent communication skills, and an ability to convey complex data insights clearly. Candidates should have a background in marketing analytics with at least six years of experience, proficiency in Tableau and SQL, and the capacity to drive strategic planning processes and decision-making.
Sales Operations Specialist
Zendesk
Manila
Philippines
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a Sales Operations Specialist to enhance the efficiency of their sales teams through process management and reporting. The role requires a candidate with 1-3 years of relevant experience, preferably in a SaaS environment, along with familiarity with Zendesk Support and Salesforce CRM. Key responsibilities include managing sales requests, analyzing trends, improving processes, and collaborating with teams to provide operational support. The position is hybrid, requiring some in-office attendance for collaboration and connection. Zendesk is committed to diversity and inclusion, ensuring equal opportunity for all applicants while potentially using AI for application screening.
Business Development Representative
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
Zendesk is expanding its EMEA Sales Development team, seeking exceptional sales talent to drive new business and enhance its growth. The role offers a robust training ground for individuals to cultivate their sales skills and embark on a fulfilling career in consultative sales. Candidates should possess at least six months of sales experience, a passion for customer-centric solutions, excellent communication skills, and preferably a bachelor's or master's degree. Zendesk values a flexible hybrid work model, allowing team members to work part-time remotely while benefiting from office collaboration. The company is committed to diversity and inclusion, and applicants are informed that AI may be utilized in the screening process for this position.
AI Data Engineer
Zendesk
Ireland Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a Data Engineer for its Zendesk Analytics Prototyping (ZAP) team to develop a strong data foundation for CRM insights and enhance customer support tools. The role involves creating scalable data solutions, developing ELT pipelines, optimizing SQL-based data models, and contributing to the technical vision of the team. Candidates should have over three years of experience in data engineering, proficiency in SQL and data modeling, and knowledge of cloud databases, particularly Snowflake. Preferred qualifications include SnowPro Core certification and familiarity with Lean/6 Sigma principles. Zendesk promotes a hybrid working model, values diversity and inclusion, and uses AI for application screening in accordance with legal guidelines.
Associate Renewals Manager - SMB
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
The Associate Renewals Manager at Zendesk will be responsible for managing the contract renewal process for a strategic small to medium-sized business (SMB) portfolio with annual contract values exceeding $100K. This role emphasizes building strong relationships, leveraging data, and using product insights to achieve high renewal outcomes, requiring collaboration with Sales, Customer Success, and Revenue Operations. Key responsibilities include managing the renewal lifecycle, engaging customers, analyzing account data, supporting contract management, and maintaining CRM accuracy. The ideal candidate should have 0-2 years of relevant experience, strong communication skills, and an analytical mindset, as well as proficiency in Salesforce. The position offers a hybrid work model, competitive compensation of $44.23-$66.35 per hour plus potential bonuses, and is committed to diversity, equity, and inclusion in hiring practices.
GTM Content Strategist
Zendesk
United States Not specified Full time Unknown

Is remote?:

Yes
Zendesk is looking for a GTM Content Architect and Content Strategist to join their Global Enablement team, emphasizing the need for strong project management and content strategy skills. The ideal candidate should have expertise in content governance and a solid understanding of effective learning frameworks, as well as the ability to innovate with AI-driven solutions. Responsibilities include leading content governance frameworks, collaborating with Go-to-Market teams, and supporting engagement initiatives. Candidates should possess 3-5+ years of experience in content management and a proactive approach to content strategies and governance. The position offers a salary range of $123,000 to $185,000 annually, with additional benefits and a hybrid work model.
Business Development Representative SMB
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking exceptional talent for its Sales Development team, which is crucial for driving new business growth across the EMEA region. The position offers an opportunity to enhance sales skills in a supportive environment, fostering career progression while embodying the company's unique culture. Candidates should have a minimum of six months of sales experience, a passion for consultative sales, and a proactive approach to achieving targets. The role involves managing an outbound pipeline, generating leads, and providing excellent customer experiences, all while working in a hybrid model. Zendesk is committed to diversity and inclusion, offering reasonable accommodations for applicants with disabilities.
Business Development Representative - German Speaking
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking exceptional sales talent for its Sales Development team in EMEA, which serves as the foundation for sales excellence within the company. The role focuses on driving new business and delivering outstanding customer experiences while actively prospecting new leads. Candidates should be native German speakers, fluent in English, and have at least six months of sales experience, preferably in a SaaS environment. Zendesk offers a supportive hybrid working model that allows for both onsite collaboration and remote work flexibility. The company is committed to fostering a diverse and inclusive workplace and provides various resources, including leadership support and necessary technology, for employee success.
Director, Manager Enablement
Zendesk
Dublin
Ireland
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a Director of Manager Enablement to transform leadership within the company, aiming to improve managerial effectiveness and create extraordinary customer experiences. The role will focus on redefining management practices in a high-growth, global setting, emphasizing the importance of leadership to drive business impact and accountability. Key responsibilities include leading a global manager acceleration agenda, designing transformative experiences, and fostering a culture of accountability among managers. The ideal candidate should possess a strategic mindset, hands-on experience in scaling programs, and the ability to influence senior leadership while thriving in complex environments. Ultimately, this position presents an opportunity to shape the future of management at Zendesk, contributing to its mission of connecting businesses with their customers.
Campaign Marketing Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The job description outlines a pivotal role in demand generation for North America, focusing on driving business impact through strategic multichannel campaigns. The ideal candidate should have strong communication, collaboration, and operational skills, along with a strategic mindset. Responsibilities include developing and executing integrated campaigns, managing day-to-day operations, analyzing campaign performance, and working closely with various teams to optimize lead generation and engagement. Preferred qualifications for the role include over five years of experience in demand generation, proficiency in data-driven marketing, and familiarity with tools such as Marketo and Salesforce. The position offers a hybrid work environment, a competitive salary ranging from $103,000 to $155,000, and a commitment to diversity and inclusion within the workplace.
Premier Support Engineer
Zendesk
Madison
United States
Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking a support expert to provide top-notch customer support for its Premier customers, requiring a strong understanding of customer needs and technical solutions. The role involves taking ownership of customer issues, providing guidance on product use, and effectively communicating with both customers and internal teams. Candidates should have at least two years of experience as a Zendesk Administrator, knowledge of enterprise software, and technical skills in areas such as HTML, JavaScript, and APIs. The position offers a hybrid working model, requiring some in-office attendance, and comes with an annual salary range of $76,000 to $114,000, along with potential bonuses and benefits. Zendesk is committed to workplace diversity and inclusivity, emphasizing equal opportunity for all applicants.
Administrative Coordinator
Zendesk
San Francisco
United States
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a detail-oriented and proactive Administrative Coordinator to support teams in their San Francisco office through managing calendars, travel logistics, and daily administrative tasks. The role requires strong organizational and communication skills, as well as the ability to collaborate effectively in a fast-paced environment. Candidates should have prior experience in an administrative role, proficiency in expense management systems, and the ability to handle multiple priorities. This hybrid position entails being in-office 2-3 days a week and offers growth opportunities within the company. Zendesk values diversity, equity, and inclusion, and aims to create a supportive work culture that enhances professional development.
XDR - Campaign Marketing Manager
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

No
The XDR Marketing Manager role bridges the gap between the Marketing and XDR teams, focusing on enhancing communication and campaign effectiveness. Responsibilities include managing the lifecycle of campaigns, aligning messaging with marketing goals, and collaborating with various teams to ensure smooth execution. The position also involves analyzing performance metrics and conducting A/B testing to refine strategies and improve engagement. The ideal candidate should have 3–5 years of experience in marketing or related fields, strong campaign metric knowledge, and excellent communication skills. This role offers a hybrid work model with a salary range of $103,000 to $155,000, complemented by potential bonuses and benefits.
Senior Partner Sales Operations Analyst
Zendesk
Unknown Not specified Full time Unknown

Is remote?:

Yes
The Senior Partner Sales Operations Analyst at Zendesk plays a crucial role in driving the technical and analytical aspects of the Partner business, ensuring integrity, automation, and measurement of partner processes. This position requires expertise in managing complex workflows and leveraging data to provide strategic analytics that support partner programs. The analyst will not only ensure data health and operational efficiency but also participate in partner transformation initiatives. Key responsibilities include maintaining data accuracy, executing operational processes, automation, and analytical reporting, while collaborating with various teams for seamless data integration. Candidates should possess extensive experience in Sales Operations within a SaaS environment, strong problem-solving abilities, and proficiency in tools such as SQL, Salesforce, and Tableau.
Senior Manager, Workforce & Service Performance
Zendesk
Austin
United States
Not specified Full time Unknown

Is remote?:

Yes
The Senior Manager, Workforce & Service Performance at Zendesk is responsible for overseeing the Workforce Management and Quality Assurance lifecycle for a global multi-skill support organization. The role requires at least 8 years of professional experience, including expertise in forecasting, scheduling, and managing the performance of teams, with a focus on achieving key performance indicators. Key responsibilities include executing capacity plans, conducting scenario analyses, managing daily operations, and leading a high-performing team while partnering with cross-functional stakeholders. The position offers a hybrid or remote work model, flexible hours, and competitive compensation aligned with the candidate's experience and qualifications. Zendesk values diversity and inclusion and promotes transparency in its hiring processes, employing AI tools for candidate evaluation.
Senior Strategic Marketing Analyst-EMEA
Zendesk
United Kingdom Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking an experienced Marketing Analyst to support regional marketing leadership by utilizing data to drive go-to-market strategies and measure campaign performance. The Senior Strategic Marketing Analyst will focus on achieving pipeline and revenue targets, collaborating with senior marketing executives to tackle growth opportunities, improve operational efficiency, and evaluate marketing effectiveness with an emphasis on ROI. Key responsibilities include analyzing performance data, creating Tableau dashboards, assessing marketing campaigns, and managing budget investments to maximize returns. The ideal candidate should possess strong strategic thinking, communication skills, and a background in marketing analytics, with experience in building cross-functional partnerships. Zendesk embraces a hybrid work model that promotes collaboration while allowing for remote flexibility, and is committed to diversity and inclusion within the workplace.
Senior Services Consultant
Zendesk
Sao Paulo
Brazil
Not specified Full time Unknown

Is remote?:

No
The Senior Services Consultant at Zendesk will be responsible for leading the technical delivery of solutions for customers, from gathering requirements to implementation. Key responsibilities include serving as a subject matter expert on Zendesk for Contact Center, leading design workshops, configuring services in AWS, collaborating with cross-functional teams, and providing training to clients. Candidates should have over three years of customer-facing experience, expertise in Amazon Connect, and hands-on experience with AWS technologies and scripting. Zendesk promotes a hybrid work culture, allowing flexibility while encouraging in-office collaboration. The company values diversity, equity, and inclusion, and is committed to providing a supportive work environment for all employees.
Senior Technical Architect
Zendesk
Sao Paulo
Brazil
Not specified Full time Unknown

Is remote?:

No
The Senior Technical Architect at Zendesk is responsible for developing tailored technical solutions that meet customer business needs, primarily using Zendesk functionalities. Responsibilities include managing customer implementation projects, configuring AWS resources, leading technical projects, mentoring junior staff, and collaborating with various team members to design solutions. The ideal candidate should possess significant experience with Amazon Connect, cloud-based solutions, programming languages, and project management, demonstrating strong analytical and organizational skills. Zendesk offers a hybrid work environment, competitive benefits, and a commitment to diversity and inclusion, while also ensuring a work-life balance for its employees. Additionally, the company emphasizes transparency in hiring processes and the ability to accommodate applicants with disabilities.
Senior Corporate Account Executive
Zendesk
Melbourne
Australia
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking a **Senior Corporate Account Executive** with a strong background in B2B sales and a focus on growth within the SaaS sector. The role involves expanding the customer base, managing relationships, and driving revenue through new client acquisition and account expansion. Responsibilities include utilizing data insights for prospecting, conveying product benefits, and leading competitive sales cycles, while consistently maintaining a strong sales pipeline. Ideal candidates should possess at least three years of experience in B2B sales, demonstrate excellent communication and negotiation skills, and have familiarity with tools like Salesforce. Zendesk promotes a hybrid work environment that balances remote and onsite collaboration and emphasizes diversity, equity, and inclusion in its hiring practices.
Business Development Representative
Zendesk
Lisbon
Portugal
Not specified Full time Unknown

Is remote?:

No
Zendesk is seeking talented individuals for its Sales Development team in the EMEA region, emphasizing the importance of this role in driving new business and supporting corporate growth. The position is designed as an entry point for a successful sales career, providing excellent training and coaching opportunities. Candidates should have a minimum of six months of sales experience, ideally in a SaaS environment, and possess strong communication skills along with a proactive, results-oriented mindset. Additionally, the role offers a hybrid work model, combining remote work with in-office collaboration to foster team engagement. Zendesk is committed to diversity and inclusion, ensuring equality in its hiring practices and accommodating individuals with disabilities.
Resource Manager
Zendesk
Mexico City
Mexico
Not specified Full time Unknown

Is remote?:

Yes
The job of Resource Manager at Zendesk's Global Services Operations team involves optimizing resource capacity and aligning talent with project demands to ensure the successful delivery of professional services. Key responsibilities include developing a deep understanding of service offerings, building relationships with delivery leadership, anticipating resource needs, and managing project setups in the Professional Services Automation (PSA) platform. Candidates should have 2-4 years of experience in resource or project management, along with strong communication and problem-solving skills. The role is hybrid, requiring some onsite presence in Mexico City or Mexico State while offering flexibility for remote work. Zendesk promotes an inclusive workplace and uses AI to screen applications, adhering to equal opportunity employment practices.
Senior Technical Support Engineer
Sentry
San Francisco
United States
Not specified Unknown Support

Is remote?:

No
Sentry aims to improve software quality and speed up development with its performance and error monitoring tools, having garnered over $217 million in funding and support from 100,000+ organizations, including major companies like Disney and Microsoft. The company adopts a hybrid work model to foster collaboration among its employees. They are looking for a Support Engineer with technical expertise and a passion for helping customers, who will provide support through various channels and create resources to enhance the customer experience. Ideal candidates should have over eight years of experience in technical support, familiarity with programming languages like Python or JavaScript, and strong communication skills. Sentry is committed to inclusivity and diversity in its workforce and offers competitive salaries along with comprehensive employee benefits.
Senior Product Designer
Sentry
San Francisco
United States
Not specified Unknown Design

Is remote?:

No
Sentry is dedicated to improving software quality by providing performance and error monitoring tools, with over $217 million in funding and a robust user base including large companies like Disney and Microsoft. They are currently seeking a Senior Product Designer to create intuitive experiences that aid developers in building reliable software, emphasizing collaboration with a team of product managers, engineers, and designers. The role involves designing user-friendly interfaces, refining product experiences, and fostering a design culture that values feedback and growth. Candidates should have over five years of experience in software product design, proficiency in modern design tools, and the ability to simplify complex workflows. Sentry is committed to diversity and inclusion, offering equal opportunities and accommodations for applicants and employees with disabilities.
Senior Event Marketing Manager
Sentry
San Francisco
United States
Not specified Unknown Marketing

Is remote?:

No
Sentry is dedicated to improving software development by providing performance and error monitoring tools, supported by over $217 million in funding and a large user base, including companies like Disney and Microsoft. The company employs a hybrid work model, emphasizing collaboration on in-office anchor days. They are currently looking for a Senior Field Marketing Manager to drive their regional event strategy and expand their marketing capabilities, focusing on generating leads and strengthening customer relationships. The role involves managing event logistics, collaborating with sales teams, tracking performance metrics, and creating engaging content. Sentry values diversity and equal opportunity, offering competitive salaries and a range of benefits while fostering an inclusive culture.
Lead Product Marketing Manager, AI
Sentry
San Francisco
United States
Not specified Unknown Marketing

Is remote?:

No
Sentry is dedicated to enhancing software quality and efficiency, providing developers with performance and error monitoring tools that enable companies like Disney and Microsoft to focus on product development rather than bug fixes. They are looking for a Lead Product Marketing Manager for AI, responsible for formulating marketing strategies for their AI-powered products, such as Seer, and promoting Sentry as the go-to option for AI system development. This position involves collaborating with various teams to create compelling messaging, campaigns, and enablement materials that resonate with developers and engineers working with AI. Candidates should have over five years of experience in product marketing, especially in technical product launches, and possess strong communication skills. Sentry promotes equal employment opportunities and is committed to fostering a diverse and inclusive workplace while also focusing on accessibility in the software industry.
Staff Machine Learning Engineer, AI
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to improve software development by providing performance and error monitoring tools, securing over $217 million in funding and support from 100,000+ organizations, including major companies like Disney and Microsoft. They employ a hybrid work model with designated in-office days to enhance collaboration among team members. The company is looking for a Staff Machine Learning Engineer to join their AI/ML team, responsible for developing models to enhance their products, focusing on tasks like issue triage and predictive analytics. The role requires substantial experience in machine learning, particularly in building production-ready systems, with familiarity in using Python and deep learning frameworks like PyTorch. Sentry is committed to equal opportunity employment and creating an inclusive environment, providing various benefits to successful candidates.
Software Engineer, New Grad (2026)
Sentry
Vienna
Austria
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to improve software quality by providing performance and error monitoring tools for developers, with the support of over 100,000 organizations and significant funding. The company is looking for new graduates to join their Software Engineering teams, tackling a variety of technical challenges, such as UI development and data management. The role involves collaboration with teams and requires skills in programming languages like Python and JavaScript, as well as knowledge of algorithms and testing practices. Sentry promotes a hybrid work environment and offers competitive salaries starting at EUR 60,000, alongside comprehensive employee benefits. They emphasize equal opportunity and diversity, striving to create an inclusive culture where all employees can thrive.
Software Engineer, Intern (Summer 2026)
Sentry
Vienna
Austria
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to enhancing software quality by providing performance and error monitoring tools, backed by over $217 million in funding and serving more than 100,000 organizations, including major companies like Disney and Microsoft. The company adopts a hybrid work model, with specific in-office days to foster collaboration. They are seeking Software Engineering Interns who will actively contribute to real projects, allowing interns to experience full-time engineering responsibilities alongside mentorship from experienced engineers. Candidates should be enrolled in a Computer Science program, have some experience with programming languages like Python or JavaScript, and be prepared to relocate to Vienna, with competitive salary and benefits offered. Sentry is an equal opportunity employer, emphasizing diversity and inclusion, and encourages a culture where all employees can thrive.
Senior Software Engineer, Product Platform
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to enhance software quality by providing performance and error monitoring tools, helping notable companies like Disney and Microsoft reduce bug-fixing time. The company operates a hybrid work model and seeks to attract developers passionate about building better technology. As part of their core product organization, the Senior Software Engineer position focuses on managing key components of Sentry's platform, including billing and authentication, primarily using Python and Django. Candidates should have over six years of software engineering experience, strong communication skills, and a track record of managing high-scale systems. Sentry is committed to fostering a diverse and inclusive work environment, offering competitive salaries, benefits, and accommodations for employees with disabilities.
Senior Software Engineer, Ingest
Sentry
Vienna
Austria
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to help developers create better software faster by providing performance and error monitoring tools, having secured over $217 million in funding and a user base of more than 100,000 organizations. They embrace a hybrid work model to foster collaboration and are looking for a Senior Software Engineer for their Client Infrastructure team, focusing on powerful data ingestion systems. The role involves optimizing core ingestion pipelines and addressing complex engineering challenges while utilizing programming languages like Rust and Python. Candidates should have over five years of experience in relevant programming languages and a passion for high-quality code, with compensation starting at EUR 95,000 per year and inclusion in various employee benefit programs. Sentry is dedicated to equal employment opportunities, diversity, and creating an accessible environment for all employees.
Senior Software Engineer, Ingest
Sentry
Toronto
Canada
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to improving software quality and helping developers create better technology through advanced performance and error monitoring tools, with backing from over $217 million in funding and support from over 100,000 organizations, including major companies like Disney and Microsoft. The company follows a hybrid work model, promoting collaboration with specific in-office days, and is seeking a Senior Software Engineer to work on its Client Infrastructure team, focusing on core ingestion pipelines. This role involves designing and building distributed systems to handle millions of events, optimizing data flows, and contributing to open-source projects that benefit developers globally. Candidates should have 5+ years of relevant experience, proficiency in compiled languages like Rust, and a passion for clean, high-quality code in a fast-paced environment. Sentry promotes diversity and inclusivity in the workplace, providing equal employment opportunities and reasonable accommodations for employees with disabilities.
Senior Software Engineer, Infrastructure
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to help developers create better software by providing performance and error monitoring tools, supported by over $217 million in funding and partnerships with notable organizations like Disney and Microsoft. The company promotes a hybrid work environment, emphasizing collaboration with designated in-office days. The role of Senior Platform Engineer involves designing and maintaining internal software systems to enhance development workflows, promoting reliability and security in the deployment process. Candidates should have over five years of experience in software engineering, proficiency in Python, and familiarity with cloud platforms and automation technologies. Sentry is committed to diversity and inclusion, offering equal opportunities to all candidates while providing a supportive environment for individuals with disabilities.
Senior Software Engineer, Infrastructure
Sentry
Seattle
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to helping developers create better software efficiently by providing performance and error monitoring tools, which are trusted by over 100,000 organizations, including major companies like Disney and Microsoft. The company employs a hybrid work model, with specific in-office days to foster collaboration. They are seeking a Senior Platform Engineer to design and maintain internal systems that simplify infrastructure complexity and enhance development workflows. Candidates should ideally have at least five years of software engineering experience, particularly in infrastructure and developer tools, with proficiency in Python and familiarity with cloud platforms. Sentry promotes equal employment opportunities and encourages individuals from diverse backgrounds to apply, emphasizing the importance of inclusion and accessibility in the tech industry.
Senior Software Engineer, Developer Infrastructure
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to enhance software development by providing performance and error monitoring tools that help developers improve their code efficiency, supported by significant funding and a broad user base, including high-profile companies. The company follows a hybrid work model to foster collaboration among its teams and seeks individuals passionate about building innovative software monitoring solutions. The Developer Infrastructure team plays a crucial role in optimizing delivery processes, improving onboarding for new engineers, and ensuring high-quality code deployment while maintaining effective communication. Candidates for the position should have at least five years of relevant experience, proficiency in Python, and familiarity with Docker and CI/CD systems, along with strong communication skills. Sentry promotes equal employment opportunities and values diversity, committing to an inclusive culture and providing accommodations for individuals with disabilities.
Senior Software Engineer, Developer Infrastructure
Sentry
Seattle
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to helping developers create better software more efficiently, with a focus on performance and error monitoring tools for various organizations, including big names like Disney and Microsoft. The company operates under a hybrid work model, encouraging collaboration with specific in-office days. As part of the Developer Infrastructure team, a new hire will enhance the delivery process and developer experience, aiming for efficient deployment processes and improved onboarding for new engineers. The role requires strong Python skills, experience with Docker and CI/CD systems, and a passion for automating tasks to optimize workflows. Sentry promotes diversity, inclusivity, and equal opportunity in hiring, offering competitive salaries and employee benefits.
Senior Software Engineer, Core Product
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to enhance software quality by providing performance and error monitoring tools, serving over 100,000 organizations, including major companies like Disney and Microsoft. The company operates with a hybrid work model to foster collaboration, and it is looking for a Senior Software Engineer to join its Issues team, focusing on key product features such as issue detection and error grouping. This role involves working with Django in an open-source codebase, collaborating with product management, and mentoring team members to elevate technical skills. Candidates should have extensive experience with Python, distributed systems, and a passion for improvement in developer tooling. Sentry values diversity and is committed to equal employment opportunities, ensuring an inclusive environment for all employees.
Senior Software Engineer, AI
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to enhance software quality and efficiency, focusing on assisting developers with performance and error monitoring tools for companies like Disney and Microsoft. They are seeking a Senior Software Engineer for their AI/ML team to develop platforms that will integrate AI and machine learning into their products, facilitating better debugging and application performance analysis. Candidates should have a minimum of 5 years of experience in relevant fields and be proficient in production-quality code, with knowledge of Python and deep learning frameworks like PyTorch. Sentry offers competitive salaries ranging from $150,000 to $190,000, along with a comprehensive benefits package. The company is committed to diversity and inclusivity, encouraging applications from individuals of all backgrounds.
Senior Security Engineer, Application & Platform Security
Sentry
Toronto
Canada
Not specified Unknown Engineering

Is remote?:

No
Sentry is focused on helping developers create better software by providing performance and error monitoring tools, with over $217 million in funding and partnerships with companies like Disney and Microsoft. The company operates under a hybrid work model to facilitate collaboration and is currently seeking a Senior Security Engineer to enhance their security measures across application and platform domains. The role involves leading security initiatives, collaborating with engineering teams, and evaluating new technologies while ensuring secure practices are implemented. Candidates should have over six years of experience in distributed systems security, knowledge of cloud-based environments, and strong programming skills, with a preference for languages like Python, Go, or Rust. Sentry is committed to diversity and equality, welcoming applicants with diverse backgrounds, and offers competitive salaries along with benefits.
Senior Security Engineer, Application & Platform Security
Sentry
Vienna
Austria
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to helping developers create better software faster through performance and error monitoring tools, attracting over 100,000 organizations and securing more than $217 million in funding. The company is hiring a Senior Security Engineer to join its security team, focusing on application and platform security to enhance their cloud-based systems. This role involves leading security initiatives, collaborating with cross-functional teams, and assessing threats to ensure robust security solutions. Candidates should have at least six years of experience in large-scale systems, expertise in securing cloud environments, and strong programming skills, preferably in Python, Go, or Rust. Sentry promotes equal opportunity, diversity, and an inclusive culture while offering competitive salaries and benefits to its employees.
Senior Security Engineer, Application & Platform Security
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to improving software quality for developers and provides performance and error monitoring tools to over 100,000 organizations, including Disney and Microsoft. The company operates under a hybrid work model to foster collaboration and is seeking a Senior Security Engineer to enhance its cloud application and Kubernetes platform security. The role involves leading security initiatives, collaborating with multiple engineering teams, and addressing security challenges by designing effective solutions. Candidates should have significant experience in distributed systems, cloud security, and coding, with a preference for proficiency in Python, Go, or Rust. Sentry values diversity and inclusion in its workforce and encourages all interested applicants to apply, even if they don't meet all specified qualifications.
Senior Fullstack Engineer, Data Browsing
Sentry
Toronto
Canada
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to helping developers create better software by providing performance and error monitoring tools, with support from over 100,000 organizations and significant funding. The company promotes a hybrid work model, focusing on collaboration during in-office anchor days. The Data Browsing Team is responsible for enhancing Sentry's core products like Logs, Metrics, and Dashboards by improving debugging workflows and offering insights into application telemetry. Candidates for the team's engineering role should have extensive experience in software development, particularly with Python, TypeScript, and relevant frameworks, while also demonstrating strong collaboration and mentorship abilities. Sentry emphasizes inclusivity and equal opportunity in its hiring practices, ensuring diverse perspectives are integrated into the team.
Senior Full Stack Engineer, Core Product
Sentry
Toronto
Canada
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to enhance software development by providing performance and error monitoring tools to over 100,000 organizations, including major companies like Disney and Microsoft. They are looking for a Senior Software Engineer to join their Core Product team, focusing on improving issue and coding workflows, as well as data exploration using React (TypeScript) and Django (Python). The role requires a high level of ownership, collaboration with various teams, and mentoring of fellow engineers. Sentry values diversity and inclusivity, ensuring equal employment opportunities and reasonable accommodations for all candidates. The expected salary range for this position is between $185,000 and $288,000, depending on multiple factors, along with additional benefits for successful candidates.
Senior Full Stack Engineer, Core Product
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to improving software quality by providing developers with performance and error monitoring tools, impacting major companies like Disney and Microsoft. The company embraces a hybrid work model and is currently seeking a Senior Software Engineer for its Core Product team, focusing on enhancing user experiences through issue and coding workflows and data exploration. The role entails developing features using React (TypeScript) and Django (Python), with responsibilities spanning from design to implementation and maintenance. Ideal candidates should have over five years of engineering experience, strong skills in relevant technologies, and a collaborative mindset. Sentry emphasizes diversity, equal opportunity, and support for employees with disabilities, encouraging those interested to apply even if they don't meet every qualification.
Senior Frontend Engineer, Data Browsing
Sentry
Toronto
Canada
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to help developers create better software more efficiently, supported by over $217 million in funding and a large user base, including organizations like Disney and Microsoft. The company is looking for a Frontend Engineer to join its Data Browsing Team, which focuses on enhancing Sentry's core data products such as Logs, Metrics, and Dashboards. The role involves collaborating with various teams to improve user experiences and ensuring the quality and performance of the frontend codebase using technologies like React and TypeScript. Ideal candidates should possess at least six years of software engineering experience, particularly with user experience design and mentorship. Sentry promotes diversity and inclusion in its hiring practices and offers competitive salary ranges along with employee benefits.
Head of Security
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to enhancing software quality and efficiency, providing performance monitoring tools that help over 100,000 organizations, including major companies like Disney and Microsoft. They are seeking a Head of Security to develop and scale their security initiatives for both open-source and SaaS products, focusing on elements like bug bounties and penetration testing. The role demands innovative thinking to secure diverse deployment models and requires collaboration with various teams to strengthen security measures and streamline processes. Candidates should have extensive experience in security roles, a solid technical foundation, and the ability to lead and execute strategic security initiatives. Sentry is committed to diversity and inclusion, offering equal opportunities and accommodations for employees and applicants with disabilities.
Head of IT
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry is dedicated to improving software development by providing performance and error monitoring tools, securing over $217 million in funding and partnering with more than 100,000 organizations, including major companies like Disney and Microsoft. The company embraces a hybrid work model, fostering collaboration with set in-office days. They are seeking a Head of IT to manage their SaaS technology ecosystem, focusing on availability, reliability, and security while leading a team and implementing innovative IT strategies. The ideal candidate should possess extensive IT operations experience, leadership abilities, and expertise in cloud-based identity management and compliance frameworks. Sentry is committed to diversity and inclusion and encourages applicants regardless of their qualifications, with a competitive salary range of $200,000 to $250,000 along with comprehensive employee benefits.
Engineering Manager, Product Platform
Sentry
San Francisco
United States
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to enhance software quality by providing developers with performance and error monitoring tools, backed by significant funding and a large user base, including companies like Disney and Microsoft. The core product organization is responsible for the Sentry.io platform, handling various features like error detection and notifications, while the product platform team manages shared systems within the broader architecture. The Engineering Manager role involves leading a team of engineers, focusing on technical guidance, team development, strategic planning, and cross-functional collaboration, while fostering a culture of excellence. Candidates should have extensive experience in engineering leadership and be proficient in software development, particularly in distributed systems and IAM/billing systems. Sentry promotes diversity and inclusivity in its hiring practices, emphasizing equal opportunity and providing reasonable accommodations for individuals with disabilities.
Engineering Manager, Data Browsing
Sentry
Toronto
Canada
Not specified Unknown Engineering

Is remote?:

No
Sentry aims to help developers create better software by providing performance and error monitoring tools, supported by over $217 million in funding and utilized by more than 100,000 organizations including Disney and Microsoft. The company employs a hybrid work model to foster collaboration and is currently seeking an Engineering Manager for its Data Browsing Team. This role involves leading engineers to enhance core data browsing products and ensuring deliverables meet quality standards while mentoring team members for career growth. Ideal candidates should have a strong engineering background, experience managing teams, and excellent communication skills. Sentry is committed to diversity and inclusion, providing equal employment opportunities and accommodations for those with disabilities.
Senior Sales Engineer
Sentry
Singapore
Singapore
Not specified Unknown Sales

Is remote?:

No
Sentry is dedicated to helping developers create high-quality software quickly, collaborating with major companies like Disney and Microsoft to improve software performance and error monitoring. They are seeking their first APAC Sales Engineer, who will play a key role in guiding customers through the use of Sentry's products. The position involves providing technical expertise during demonstrations and implementations, developing educational resources, and working closely with various teams to enhance product offerings. Ideal candidates will have experience in pre-sales engineering or software development, strong communication skills, and a passion for technology. Sentry emphasizes a commitment to inclusivity and equal employment opportunities, encouraging diverse applicants to contribute to their open-source philosophy.
Sales Engineer
Sentry
San Francisco
United States
Not specified Unknown Sales

Is remote?:

No
Sentry is dedicated to enhancing software quality by providing developers with performance and error monitoring tools, boasting over $217 million in funding and 100,000+ organizations using their services, including major companies like Disney and Microsoft. They operate with a hybrid work model and are currently expanding their North America Sales Engineering team, looking for technical experts to assist customers throughout their engagement with Sentry’s products. The Sales Engineering role involves delivering technical demonstrations, sharing best practices, and collaborating organization-wide to enhance offerings and customer success. Ideal candidates should have experience in pre-sales engineering, software development, and familiarity with various programming languages, along with excellent communication skills. Sentry promotes equality in the workplace and is committed to fostering a diverse, inclusive environment while ensuring accessibility for all employees and candidates.
Sales Engineer
Sentry
New York
United States
Not specified Unknown Sales

Is remote?:

No
Sentry aims to enhance software development by providing performance and error monitoring tools that help companies like Disney and Microsoft minimize bug-fixing time. They are expanding their North America Sales Engineering team, seeking technical experts who can support customers throughout their journey with Sentry products. The role involves delivering technical demonstrations, developing educational content, and collaborating across teams to improve customer satisfaction and product performance. Ideal candidates should have experience in pre-sales engineering or software development, proficiency in various programming languages, and excellent communication skills. Sentry promotes a diverse and inclusive workplace, offering competitive salaries and benefits, while also embracing a hybrid work model.
Enterprise Account Executive
Sentry
New York
United States
Not specified Unknown Sales

Is remote?:

No
Sentry is dedicated to improving software development by providing performance and error monitoring tools, boasting over $217 million in funding and catering to more than 100,000 organizations including Disney and Microsoft. The company seeks an Enterprise Account Executive to expand its sales efforts on the East Coast, focusing on building relationships with key influencers in developer organizations. Ideal candidates will have 7+ years of SaaS sales experience, particularly with developer tools, and possess strong technical knowledge and relationship-building skills. Sentry promotes a hybrid work environment and values autonomy, creativity, and a results-driven approach to sales strategy. Additionally, Sentry is committed to diversity and inclusivity, offering equal employment opportunities while ensuring accommodations for individuals with disabilities.
Workplace Experience Specialist - Part-Time
Lucid Software
Raleigh
United States
Not specified Part-time People and Culture

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, recognized for its innovative products and workplace culture, earning accolades like the Forbes Cloud 100 and Fortune Best Workplace in Technology. The company operates in a hybrid work model, emphasizing core values such as teamwork, innovation, individual empowerment, and inclusivity. A part-time Workplace Experience Specialist is needed in Raleigh to support the office's operations, ensuring seamless coverage during afternoons and collaborating closely with management. Responsibilities include office maintenance, technology coordination, kitchen stocking, event coordination, and supporting employee initiatives, requiring strong communication skills and a proactive attitude. Candidates should have at least one year of professional office experience, with preferences for those familiar with facilities management and technology environments.
Product Support Specialist
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Customer Operations

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, and promoting core values such as innovation, teamwork, and inclusivity. Employees can work in a hybrid environment to foster a healthy work-life balance, and the company has received numerous accolades for its workplace culture and products, serving over 100 million users, including Fortune 500 companies. The role of a Product Support Specialist involves engaging with strategic customers to resolve technical issues, while collaborating with internal teams such as Product and Engineering. Responsibilities include managing technical inquiries, developing product knowledge, and using analytical skills to improve customer support and service strategies. Required qualifications for the position include strong communication skills, problem-solving abilities, and a background in relevant fields, with preferred skills encompassing data analytics and project management experience.
Product Support Specialist
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Customer Operations

Is remote?:

Yes
Lucid Software leads in visual collaboration and work acceleration, providing tools like Lucidchart, Lucidspark, and airfocus to help teams realize their ideas. The company emphasizes core values such as innovation, excellence, individual empowerment, and teamwork, fostering a diverse and inclusive workplace culture. Lucid operates as a hybrid workplace, supporting work-life balance through flexible work arrangements and has earned various accolades for its products and workplace culture. The Product Support Specialist role involves interacting with key customers, resolving complex issues, and collaborating with internal teams to enhance the customer experience. Candidates are expected to have strong communication skills, technical expertise, and the ability to manage multiple initiatives while maintaining attention to detail.
NA SMB New Logo Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, providing tools like the Visual Collaboration Suite and airfocus to help teams realize their ideas. The company emphasizes core values such as innovation, excellence, empowerment, and teamwork while fostering a respectful and inclusive culture. Lucid operates as a hybrid workplace, promoting work-life balance with flexible remote and office work options, and has earned recognition for its workplace culture and product offerings. With over 100 million users globally, Lucid is notably popular among Fortune 500 companies, counting Google, GE, and NBC Universal among its customers. The New Logo Account Executives (AEs) play a critical role in driving business growth by identifying sales opportunities and collaborating with Customer Success Managers to ensure customer engagement and retention.
NA SMB Expansion Account Executive
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leading company in visual collaboration, offering products like Lucidchart and Lucidspark, and prioritizes innovation, teamwork, and individual empowerment. The company fosters a respectful and inclusive culture within a hybrid work environment that supports work-life balance. Lucid has received numerous accolades, including listings in Forbes Cloud 100 and Fortune's Best Workplaces in Technology, serving over 100 million users globally, including major clients like Google and GE. Expansion Account Executives (AEs) are responsible for driving business growth within existing accounts, ensuring customer satisfaction and renewal opportunities, while employing innovative sales strategies. Candidates for the AE role should have relevant sales experience, excellent communication skills, and ideally familiarity with CRM systems like Salesforce.
NA SMB Expansion Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, and emphasizes innovation, teamwork, and creating a respectful workplace. The company promotes a hybrid work environment that supports work-life balance and has received several accolades for its workplace culture and products, utilized by over 100 million users globally, including Fortune 500 companies. Expansion Account Executives (AEs) are tasked with driving business growth, customer engagement, and sales opportunities within their assigned territories while fostering relationships with existing clients. Candidates for this role should possess 1-3 years of relevant sales experience, particularly in SaaS or tech, and demonstrate strong communication skills and relationship-building abilities. Preferred qualifications include familiarity with Salesforce, experience in closing deals, and proficiency in managing numerous prospects.
NA Mid-Market New Logo Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leading provider of visual collaboration tools, with offerings including the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company prioritizes innovation, excellence, individual empowerment, and teamwork, fostering a diverse and inclusive work environment. Lucid operates as a hybrid workplace, allowing employees to choose between remote work and in-office options to support work-life balance. The company's solutions are widely used, serving over 100 million users globally, including major clients like Google, GE, and NBC Universal. New Logo Account Executives (AEs) are responsible for driving business growth by managing client relationships, generating leads, and closing sales, with specific experience and skills required for success in this role.
NA Mid-Market New Logo Account Executive
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leading company in visual collaboration and work acceleration, providing products like Lucidchart and Lucidspark. The company emphasizes core values such as innovation, empowerment, teamwork, and maintaining a diverse and inclusive workplace culture. With over 100 million users, Lucid's solutions are popular among Fortune 500 companies, including major clients like Google and GE. New Logo Account Executives (AEs) are responsible for driving business growth by engaging with potential and existing customers to generate sales and expand relationships. This role requires several years of sales experience, strong communication skills, and the ability to manage multiple projects, often working in a hybrid environment.
NA Mid-Market Expansion Sr. Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, offering products like Lucidchart and Lucidspark, aimed at helping teams transform ideas into reality. The company emphasizes core values such as innovation, passion, teamwork, and inclusivity, fostering a hybrid workplace that promotes work-life balance. Lucid has received numerous recognitions, including listings in the Forbes Cloud 100 and Fortune's Best Workplaces in Technology, with over 100 million global users, including notable customers like Google and NBC Universal. The role of Sr. Account Executive involves driving strategic growth for existing customers, ensuring renewals, and expanding product adoption through effective relationship-building and sales strategies. Candidates should have at least 3 years of closing experience, strong communication skills, and familiarity with CRM tools like Salesforce, while the position requires working in the South Jordan, UT office two days a week.
NA Enterprise Expansion Account Executive, airfocus
Lucid Software
Unknown Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, providing tools like Lucidchart, Lucidspark, and airfocus, which help teams turn ideas into reality. The company emphasizes core values such as innovation, teamwork, and inclusivity, while fostering a hybrid work environment that promotes a healthy work-life balance. Recognized for its products and workplace culture, Lucid has been listed in prestigious rankings including Forbes Cloud 100 and Fortune's Best Workplaces. The role of Enterprise Expansion Account Executive involves selling airfocus to product managers at large companies, driving strategy and revenue growth, and managing key relationships. Candidates need 5+ years of enterprise SaaS sales experience, a strong understanding of product management, and excellent communication skills to thrive in this role.
NA Emerging Enterprise New Logo Account Executive
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, offering products such as Lucidchart, Lucidspark, and airfocus. The company prioritizes innovation, a passion for excellence, teamwork, and inclusivity in its diverse workplace while promoting a healthy work-life balance through hybrid working options. Lucid has garnered significant recognition for its workplace culture and innovative solutions, being used by over 100 million users, including major corporations like Google and GE. The Emerging Enterprise New Logo Account Executive role focuses on acquiring and expanding relationships with potential corporate clients through the full sales cycle, while collaborating with various internal teams. Candidates should have substantial B2B software sales experience, a proven track record in closing deals, and strong communication skills, while familiarity with tools like Salesforce is preferred.
NA Corporate New Logo Sr. Account Executive
Lucid Software
Unknown Not specified Full-time Tier 2 Sales

Is remote?:

Yes
Lucid Software is a leader in visual collaboration, providing tools like Lucidchart and Lucidspark to help teams actualize their ideas. The company emphasizes core values such as innovation, excellence, teamwork, and inclusivity, and promotes a hybrid work environment that supports work-life balance. With over 100 million users worldwide, including Fortune 500 companies like Google and GE, Lucid has received numerous accolades for its products and workplace culture. The Corporate New Logo Account Executive role involves managing the entire sales cycle, building relationships with stakeholders, and ensuring customer success through collaboration with various internal teams. Candidates should have at least four years of B2B software sales experience, a proven sales record, and strong communication skills, with preferred qualifications including familiarity with CRM tools and experience in account management.
General Application
Lucid Software
Salt Lake City
United States
Not specified Unknown General Application

Is remote?:

No
The organization invites individuals who are passionate about its mission to submit general applications, even if there is not a current role that fits their background. By submitting a resume, candidates will be added to a talent pool for consideration for future job opportunities. This application process is open to candidates residing in any U.S. state or in several international locations, including Amsterdam, Hamburg, and Melbourne, where the organization can legally hire. Interested applicants are encouraged to participate regardless of specific job vacancies. The initiative aims to connect passionate individuals with potential roles aligned with their skills and interests.
Frontend Engineer
Lucid Software
Raleigh
United States
Not specified Full-time Tier 2 Engineering

Is remote?:

Yes
Lucid Software is a leader in visual collaboration and work acceleration, recognized for its innovative products and workplace culture, earning accolades like inclusion in the Forbes Cloud 100 and Fortune's Best Workplace in Technology. The company operates as a hybrid workplace, emphasizing core values such as teamwork, innovation, and inclusivity. They are currently seeking a Front End Engineer for their Marketing Engineering Team, requiring skills in web development, particularly with technologies like Gatsby.js, React, and TypeScript. The role involves coding digital marketing assets, converting designs into functional web pages, and collaborating with other marketing teams while adhering to Agile/Scrum methodologies. Ideal candidates should have extensive experience in web development, a strong understanding of HTML/CSS, and the ability to provide solutions and mentorship while meeting project deadlines.
Frontend Engineer
Lucid Software
Salt Lake City
United States
Not specified Full-time Tier 2 Engineering

Is remote?:

Yes
Lucid Software is recognized as a leader in visual collaboration and work acceleration, with accolades including being part of the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Offering a hybrid work environment, Lucid allows employees flexibility in their work arrangements while maintaining core values such as teamwork, innovation, and individual empowerment. The company’s Marketing Engineering Team is seeking a Front End Engineer passionate about developing web applications and adept at transforming design mockups into functional web pages using various technologies, primarily including Gatsby.js, React, and TypeScript. Candidates should possess at least three years of web development experience, a strong understanding of HTML and CSS, and be capable of collaborating with different marketing teams to deliver high-quality solutions. Preferred qualifications include experience with Docker, knowledge of digital marketing practices, and familiarity with component libraries or design systems.