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deep insights into the Atlassian community

At Atlassian, employees have the flexibility to choose their work environment, whether in the office or remote, allowing them to balance personal and professional commitments. The company aims to support teams globally with collaborative products like Jira and Confluence, which enhance teamwork and productivity. The Central AI Org focuses on driving AI innovation within Atlassian products, developing infrastructure and tools that promote seamless integration of AI capabilities. The AI & ML Platform Team's goal is to democratize AI and ML for Atlassian's teams, providing reliable tools to incorporate these technologies into workflows while ensuring data security. The Principal Machine Learning System Engineer will play a critical role in developing infrastructure for ML model management and will collaborate with various teams to build impactful AI solutions for customers.

At Atlassian, employees enjoy the flexibility to choose their work environment, whether in an office or remotely, promoting a balanced personal and professional life. The company's mission focuses on enhancing teamwork through its key products like Jira, Confluence, and Bitbucket, allowing teams to achieve their highest potential across various industries. The Central AI Org is dedicated to advancing AI capabilities and infrastructure, ensuring seamless integration with all Atlassian products, while the AI & ML Platform team aims to democratize AI for teams and users alike. The role of Principal Machine Learning System Engineer involves developing core infrastructure for ML solutions, collaborating with product teams, and solving complex technical challenges. Candidates should have extensive experience in ML systems, large-scale design, and proficiency in relevant programming languages and frameworks, with a strong focus on MLOps and cloud infrastructure.

Atlassian offers flexible work arrangements, allowing employees to work in the office, from home, or a hybrid model, fostering personal and family support. The company focuses on unleashing team potential through its collaborative products like Jira and Confluence, impacting various industries and enabling effective teamwork. The Central AI organization is committed to advancing AI innovation across Atlassian products by developing horizontal AI capabilities, centralized search, and conversational AI systems. The AI & ML Platform team aims to democratize AI and machine learning for Atlassian users through productive and reliable tools that integrate seamlessly with Atlassian platforms. The Principal Machine Learning System Engineer role involves building and refining AI infrastructure and collaborating with product teams to develop ML solutions, requiring extensive experience in building machine learning systems and various related technologies.

Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a combination of both to support their personal and family priorities. The company has a mission to "unleash the potential of every team," developing collaborative products like Jira, Confluence, and Bitbucket that empower teams across various industries. The Central AI Org is focused on driving AI innovation within Atlassian products, aiming to create a centralized AI infrastructure and capabilities. The AI & ML Platform Team is tasked with democratizing AI and ML tools, facilitating integration with Atlassian's platforms while ensuring security and usability. The Principal Machine Learning System Engineer role involves collaborating on the core infrastructure for ML solutions, mentoring team members, and overseeing the development and deployment of AI models, requiring extensive experience in ML systems, MLOps, and distributed systems design.

At Atlassian, employees have the flexibility to work from home, in the office, or a combination of both, allowing them to manage personal and family commitments more effectively. The company is focused on unleashing team potential through significant investments in Generative AI, seeking to innovate how teams collaborate and create. They are looking for a Principal Machine Learning Engineer in Singapore to lead efforts in advanced GenAI modeling and experimentation, including developing novel approaches and rapid prototyping. This role involves mentoring a small team, driving technical explorations, and ensuring the development of scalable systems with a focus on responsible AI practices. The individual will also contribute to the strategic direction of the GenAI Modeling & Innovation Forge, collaborating with various teams to enhance cross-team impact.

Atlassian offers flexible work arrangements that allow employees to choose their work environment, supporting personal and family commitments. As a distributed-first company, they conduct virtual interviews and onboarding, enabling hiring across countries with legal entities. The company is focused on unleashing team potential by investing in Generative AI, seeking a Principal Machine Learning Engineer to join their GenAI Modeling & Innovation Forge in Singapore. This role involves pushing boundaries in advanced GenAI modeling, rapid prototyping, and applied research, with responsibilities including developing novel approaches for knowledge-grounded models and leading technical explorations. The engineer will also mentor team members, influence design across systems, and contribute to the innovation strategy while promoting responsible AI practices.

Atlassian offers flexible working arrangements, allowing employees to choose between office and remote work, enhancing their ability to balance personal and family priorities. The company is open to hiring individuals from various countries and conducts interviews and onboarding virtually as part of its distributed-first approach. The role involves influencing product feature development within the AI sector, collaborating with cross-functional teams, and establishing oneself as a strategic partner through clear analysis and recommendations. Candidates will leverage technical skills to conduct quantitative analyses, test hypotheses, and identify opportunities for product improvement and business strategy. The focus includes measuring the success of product initiatives through key metrics to ensure that the developed products add value for users and align with Atlassian’s goals.

At Atlassian, employees have the flexibility to work from various locations, including offices or from home, allowing them to better balance personal commitments. The company hires globally within regions where they have a legal presence, with virtual interviews and onboarding processes reflecting their distributed-first approach. In the described role, individuals will influence AI product development and work collaboratively with cross-functional teams to address product and business challenges. Key responsibilities include applying technical expertise in quantitative analysis, formulating and testing hypotheses, and driving strategic insights to improve products and guide business decisions. Success will be measured by forecasting and monitoring product metrics to ensure offerings deliver value to users and the company.

The Atlassian Marketplace team focuses on building an ecosystem that enhances the value of Atlassian products for partners and users. The Marketplace plays a crucial role in both customer success and Atlassian's long-term strategy, enabling seamless app discovery and adoption. In this multi-disciplinary team, the Lead Product Designer will influence the design of Marketplace initiatives, mentor fellow designers, and ensure high-quality design across the ecosystem. Atlassian embraces a flexible working model, allowing employees to choose their work environment and supporting their personal goals. Overall, the Lead Product Designer is expected to operate at a high level of complexity, provide strategic leadership, and advocate for customers and partners.

The Atlassian Marketplace team builds a collaborative ecosystem that allows partners and users to enhance their experience with Atlassian products. As a Lead Product Designer, you will play a vital role in shaping the design and strategy of the Marketplace, directly impacting both customer workflows and partner growth. The position involves leading design initiatives, mentoring team members, and evolving design systems while ensuring alignment with broader company goals. Atlassian promotes a flexible work environment, allowing employees to choose where they work while maintaining a focus on effective collaboration. Overall, this role requires operating at a high complexity level, influencing design direction, and delivering exceptional quality in design solutions.

Atlassian is looking for a Director of Employment Law to be the first legal team hire in India, focusing on shaping the company's employment law strategy in the region. This role involves providing legal counsel on workforce matters, ensuring regulatory compliance, and facilitating the expansion of Atlassian’s operations in India. The position offers flexibility in work location, allowing employees to choose between office and remote options. The legal team values collaboration and innovation, partnering closely with various business units to address challenges and contribute to decision-making. The director will also be responsible for maintaining compliance, advising senior leadership, and developing training on employment law topics while supporting global legal initiatives.

Atlassian is hiring a Director of Employment Law to establish and lead their legal strategy in India, marking the first legal team role in the region. The successful candidate will provide legal counsel on workforce issues, ensure compliance with regulations, and assist in scaling operations in India. The position offers flexible working arrangements, allowing employees to choose their work environment. The legal team prides itself on being integral to business strategy, focusing on innovation and collaboration with various departments. The Director will also build relationships with leadership, oversee employment law practices, and contribute to global legal initiatives while ensuring compliance and offering training on employment law topics.

Atlassian offers employees the flexibility to choose their work environment, whether in an office, at home, or a hybrid approach, which helps them balance personal and family priorities. The company hires globally where it has a legal presence, and conducts interviews and onboarding virtually, reflecting its distributed-first approach. They are seeking a Senior Technical Support Engineer for their Cloud products support team, specifically to enhance customer support capabilities in Japan. This role involves providing a high-quality support experience, performing triage and root cause analysis, and collaborating with engineering teams to address pressing customer issues. New hires will receive specialized onboarding training to develop expertise in Atlassian's products and technologies.

Atlassian offers employees the flexibility to work from the office, home, or a combination of both, allowing them to better manage personal and family commitments. The company hires globally, conducting interviews and onboarding virtually as part of its distributed-first approach. They are seeking a Senior Technical Support Engineer to enhance customer support for their Cloud products, particularly focusing on the Japanese market. This role involves providing a high-quality customer experience, implementing improved support methodologies, and performing technical tasks such as triage and root cause analysis. The successful candidate will collaborate with engineering teams to resolve critical customer issues and participate in onboarding training to become a specialist in Atlassian's products and technologies.

The AI Specialist, Customer Success role at Zendesk is focused on helping customers achieve business outcomes quickly using Zendesk's Advanced AI Agents. This position requires collaboration with customers at all organizational levels to drive AI adoption and ensure they derive maximum value from their investments. The role includes proactive customer management, close work with Customer Success teams, and fostering strong relationships to accelerate growth. Responsibilities involve becoming an expert on Zendesk AI solutions, delivering excellent customer experiences, and advocating for client needs within the Zendesk ecosystem. Candidates are expected to have at least 5 years of relevant experience, fluency in both English and Spanish, and strong interpersonal and communication skills to effectively influence stakeholders across various functions.

Zendesk is looking for a Principal Product Manager to lead the strategy and execution for their Employee Services product line, with responsibilities that include product analytics, outbound strategy, and overseeing the Customer 0 initiative. The role involves defining success metrics, collaborating with various teams to derive insights, and providing executive-level reporting on product performance. The manager will represent Employee Services externally, engaging with customers and partners while also refining the product's market position based on feedback. The ideal candidate should have over ten years of product management experience, strong analytics skills, and a passion for improving employee experience. Additionally, the position offers a competitive salary range and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is looking for a Director of IT Customer Service and Support to lead a high-performing team focused on the Onboard to Renew (OTR) value stream. The role requires strong customer service technology experience, AI solution deployment, and collaboration across teams. Responsibilities include leading IT teams, serving as a strategic advisor to business leaders, ensuring system oversight, and enhancing processes through AI integration. The ideal candidate should have a bachelor’s degree, over 10 years of experience in IT operations, leadership skills, and proven problem-solving capabilities. Zendesk emphasizes diversity and inclusion and offers a hybrid working environment while adhering to equal opportunity employment practices.

The Business Process Manager at Zendesk will lead transformation efforts to enhance business operations and improve customer experience. This role involves managing a team of analysts, establishing work routines, fostering a culture of continuous improvement, and coordinating operational excellence initiatives. Candidates should have over 7 years of relevant experience, including people management and proficiency in continuous improvement methodologies and project management tools. Zendesk promotes a flexible hybrid working environment, emphasizing employee well-being and inclusivity. The company is committed to diversity and equal opportunity in hiring practices, with specific requirements for candidates based in Mexico City or surrounding areas.

Zendesk is a leader in customer experience solutions, focusing on enhancing customer interactions through technologies like Zendesk, Amazon Connect, and AWS. The company is seeking a Contact Center Partner Solutions Consultant with deep expertise in these technologies, who will lead partner onboarding and technical enablement, ensuring successful implementation and resale of Zendesk solutions. Responsibilities include designing scalable contact center architectures, providing technical guidance during co-sell engagements, and developing enablement materials such as training documentation. Candidates are expected to have significant experience in solution architecture related to contact centers, excellent communication skills, and a strong technical background. The position offers an annual OTE range of $151,000 to $227,000, emphasizing Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is seeking a Senior Software Engineer based in Pune to help build a Real-time Reporting & Analytics pipeline. The role requires experience in high-scale data-processing applications, preferably in a SaaS environment, and involves designing, implementing, and optimizing systems. Candidates should have 4+ years of experience in software engineering, proficiency in real-time data processing technologies, and strong communication skills for global collaboration. The position offers a hybrid work model, requiring some in-office attendance while allowing remote work flexibility. Zendesk emphasizes its commitment to diversity, equity, and inclusion, and promotes a supportive work environment for all applicants and employees.

Zendesk is looking for a Vice President, Treasurer to manage and enhance its global treasury function, focusing on growth and liquidity optimization. The role includes developing strategic cash and capital structures, improving cash flow management, and mitigating various financial risks. It requires collaboration with executive teams across Finance, Accounting, and other departments to implement effective treasury strategies, optimize banking operations, and ensure comprehensive cash forecasting. Candidates should have over 15 years of experience in treasury operations, preferably within a publicly traded company, and possess strong leadership and communication skills. The role offers a hybrid work environment with a competitive salary range and emphasizes Zendesk’s commitment to diversity and inclusion in the workplace.

The role of AI Specialist, Customer Success at Zendesk is focused on facilitating customer success through the effective use of Zendesk's Advanced AI Agents to drive business outcomes. This position involves direct collaboration with various levels within a customer organization to ensure the value and efficiency of solutions provided, enhancing both customer relationships and company growth. Key responsibilities include proactive customer health management, driving AI adoption, and maintaining strong communication to facilitate quick value realization. The ideal candidate should have at least three years of customer success experience, particularly in enterprise technology or SaaS, and possess the ability to convey the business benefits of AI to both technical and non-technical stakeholders. Zendesk encourages a hybrid work environment and values diversity and inclusion in their hiring process.

Zendesk, a customer experience company, is seeking an experienced Paralegal to join its legal team, specifically in the Litigation and Global Employment Legal functions. The role will involve supporting worldwide dispute resolutions, managing employee disputes, coordinating investigations, and liaising with various internal and external stakeholders. Candidates should have a Bachelor's degree or a Paralegal Certificate, with at least five years of litigation paralegal experience and exceptional organizational skills. Responsibilities include case preparation, document management, budget tracking, and developing legal templates. Zendesk promotes a hybrid work model, valuing inclusivity, fairness, and commitment to its core values while supporting employee well-being and development.

Zendesk is looking for a Senior Director of Commercial Pricing Strategy to lead the design and implementation of new revenue models and pricing strategies for its AI-driven customer service platform. This role involves managing a team of pricing professionals, collaborating with various departments, and interfacing with customers to optimize pricing, packaging, and monetization strategies across multiple product portfolios. Key responsibilities include defining pricing strategies, overseeing transitions to new revenue models, and conducting market research to inform pricing decisions. The ideal candidate should have extensive experience in SaaS pricing, strong analytical skills, and the ability to communicate effectively with stakeholders. The position offers a competitive salary range and emphasizes Zendesk’s commitment to diversity, equity, and inclusion in the workplace.

Zendesk is looking for a Principal Engineer for Data Platform Architecture to enhance its Data Platform (ZDP) aimed at improving customer experience through effective data and analytics. The role involves leading the architecture of ZDP to ensure it meets performance, reliability, and security standards while being cost-effective at scale. Key responsibilities include overseeing data ingestion and transformation, serving as a technical expert on Snowflake, and collaborating across teams to optimize data access and analytics processes. The ideal candidate should have over 10 years of experience in data engineering or analytics, with profound knowledge of Snowflake and OLAP concepts, as well as the ability to navigate complex organizational structures. Additionally, Zendesk emphasizes diversity and inclusion in its hiring practices and offers a hybrid work environment with competitive compensation.

Zendesk is seeking a technical support expert who excels in providing guidance across various communication channels, including messaging, email, phone, and social media. The ideal candidate should have at least five years of experience in technical support, particularly with SaaS products, and strong troubleshooting and communication skills. Responsibilities include resolving customer issues, collaborating with teams to identify solutions, and educating users on self-help resources. Preferred qualifications include familiarity with RESTful APIs, SaaS integrations, and programming languages like HTML and JavaScript. Canddiates can expect a hybrid work model, combining in-office collaboration with remote flexibility, and Zendesk emphasizes a commitment to diversity and reasonable accommodations for applicants with disabilities.

Zendesk is looking for a Software Engineer (Backend or Fullstack) in Pune, India, to join their new Change Management team focused on improving IT Service Management (ITSM) processes. The role involves collaborating with product managers, designers, and engineers to develop scalable components and APIs that support IT workflows and reliability. Candidates should have over three years of experience in backend or full-stack development, particularly with Ruby on Rails and relational databases, as well as knowledge of API development with GraphQL and REST. The position promotes a hybrid work environment that emphasizes collaboration, flexibility, and a commitment to diversity and inclusion. Zendesk encourages those interested to apply and become part of impactful projects that enhance customer experience.

Zendesk is seeking a Senior Manager of Sales Acceleration to enhance customer relationships through data-driven sales strategies and operational efficiency. The role involves leading sales initiatives, analyzing data for actionable insights, and collaborating with various teams to optimize sales processes. Candidates should possess a Bachelor's degree and 3-5 years of relevant experience in fields like software/SaaS strategy or management consulting, along with proven skills in go-to-market strategies and sales effectiveness. The position offers a fully flexible remote work environment, with competitive compensation ranging from $146,000 to $218,000, excluding additional bonuses and benefits. Zendesk prides itself on inclusivity and equal opportunity employment, welcoming diverse candidates without discrimination.

Zendesk for Startups is looking for a startup partnerships manager to drive growth in the Bay Area by fostering relationships within the local startup ecosystem. This role entails developing strategic partnerships, improving marketing pipeline quality, and positioning Zendesk as a trusted partner among influential investors and founders. Candidates should have at least six years of experience in business development within the technology sector and an understanding of the Bay Area startup landscape. The role emphasizes independent and collaborative work in a field-based environment, requiring travel across the region to engage with key stakeholders. The expected outcomes include establishing Zendesk as the preferred customer experience provider in the Bay Area, enhancing revenue growth, and increasing pipeline quality within the local startup community.

Zendesk is seeking an experienced Network Engineer to design, implement, and maintain its global network infrastructure, ensuring connectivity and security for its workforce. This role involves technical expertise in both wired and wireless networking, as well as support for audiovisual systems and office expansions. The ideal candidate should possess a Bachelor’s degree in a relevant field, at least five years of experience in network engineering, and knowledge of core networking concepts and various hardware platforms. Zendesk values a collaborative environment where humor and continuous learning are encouraged, offering the opportunity for hybrid work arrangements. Applicants based in Mexico City or the State of Mexico are eligible, and the company is committed to diversity and inclusion in its hiring practices.

Zendesk is looking for a Director of Product Design to lead design efforts across its Foundational and Core Platform product areas, which are vital for enhancing customer experience. This Melbourne-based role involves influencing design strategy, driving innovation, and partnering with senior leaders across Product, Engineering, and Research. The position also emphasizes team leadership, mentoring designers, and promoting a collaborative and inclusive culture within the APAC Design organization. Responsibilities include creating customer-centric designs, measuring design effectiveness, and establishing strategic plans to enhance operational excellence. The ideal candidate should possess strong leadership skills, a customer-first mindset, experience with enterprise products, and a commitment to inclusive design practices.

Zendesk is seeking a Senior Account Executive to enhance their mission of exceptional customer service, focusing on B2B sales within the SaaS industry. The role emphasizes acquiring new commercial customers, managing existing relationships, and driving revenue growth through innovative strategies and account expansion. Successful candidates should have at least four years of relevant sales experience, exceptional communication skills, and a strong ability to navigate complex sales cycles. The position offers a hybrid work environment, combining in-person collaboration with remote work flexibility. Zendesk is committed to diversity and inclusion, ensuring fair hiring practices and accommodations for applicants with disabilities.

Zendesk is seeking a Lead Product Designer for their AI Agents team, focusing on creating a premier AI automation platform to enhance customer experiences. The role emphasizes collaboration with cross-functional teams, including product managers and engineers, to innovate and improve AI-driven solutions. Candidates should have at least seven years of experience in designing SaaS applications, with a strong portfolio showcasing their work, particularly in generative AI and user experience design. The position offers flexibility in work hours and remote options, alongside opportunities for professional growth within a diverse and inclusive environment. Zendesk is committed to equal opportunity employment and actively promotes diversity, ensuring all qualified individuals are considered without bias.

Zendesk is hiring a Senior Software Engineer for their Engineering & Integration Shared Services team, with a salary range between PLN 235,000.00 and PLN 353,000.00 and potential for annual bonuses based on performance. The role involves designing, developing, testing, and deploying software solutions while ensuring high quality through rigorous testing practices and Agile methodologies. Candidates should have over five years of experience in backend or integration engineering, strong proficiency in Java, and familiarity with cloud technologies, API development, and SaaS integration. The position supports a hybrid work model, requiring in-office presence one day a week, with additional perks such as “Recharge Fridays” and in-office meals. Zendesk values diversity and inclusion in their hiring practices and seeks innovative candidates who can collaborate effectively to enhance customer and employee experiences.

The job description seeks a Director of Predictive Marketing Analytics with 9–12 years of experience to spearhead the company's predictive analytics initiatives. This leader will develop high-impact insights and predictive models that significantly influence marketing strategy and business growth while collaborating closely with marketing and business leaders. Key responsibilities include leading modeling projects, developing attribution models, and applying machine learning techniques for audience targeting. The ideal candidate should have a strong background in statistical modeling and excellent leadership skills, capable of communicating complex data insights clearly to non-technical partners. The role offers a hybrid work environment, and compensation ranges from $207,000 to $311,000, depending on experience and qualifications.

Zendesk is looking for a Staff Accountant to join its Global Accounting Team, responsible for maintaining and reconciling the general ledger and assisting with the month-end close process. The role involves implementing accounting policies according to GAAP, collaborating with various departments, and managing accounts payables and receivables, tax issues, and customer invoicing. Ideal candidates should have a Bachelor's degree in Accounting or Finance, at least two years of accounting experience (preferably from a Big 4 firm), and familiarity with US and local GAAP. Candidates with experience in public companies, knowledge of indirect tax regulations, and skills in NetSuite or large-scale ERP systems are preferred. Zendesk promotes a hybrid work environment and emphasizes diversity and inclusion, providing equal opportunities to all applicants.

Zendesk is seeking a Lead Business Architect to enhance and automate processes across the enterprise using a structured business architecture methodology. The role involves collaborating with various teams to identify areas for improvement, define critical capabilities in Finance, and develop roadmaps for strategic initiatives. Key responsibilities include analyzing AI/ML use cases, optimizing organizational structures, and maintaining business architecture documentation, such as process mapping and gap analysis. Candidates should have a background in business or process architecture, experience with AI solutions, and skills in documenting business processes and requirements. Additionally, Zendesk promotes a hybrid work environment and is committed to diversity and inclusion in the workplace.

Zendesk is looking for a proactive and experienced Business Intelligence (BI) professional to join its Enterprise Business Intelligence & Reporting team, focusing on developing enterprise dashboards with tools like Tableau and Looker. The role involves translating business requirements into BI solutions, performing data analysis, and creating insightful visualizations to support informed decision-making across the organization. The ideal candidate should possess strong technical skills, particularly in SQL and data analysis, along with the ability to lead and mentor other analysts. Responsibilities also include collaborating with stakeholders, improving self-service capabilities, and ensuring dashboards adhere to governance principles. The position is hybrid, requiring some onsite work in Mexico City, and aligns with Zendesk’s commitment to diversity and inclusion in the workplace.

Zendesk is seeking a skilled Enterprise Account Executive to drive growth in their B2B SaaS sales efforts. This role involves building relationships with new customers, expanding existing partnerships, and generating top-line revenue by acquiring new Enterprise clients and optimizing revenue from current accounts. Candidates should possess at least 8 years of experience in sales, a proven track record of exceeding targets, and strong negotiation skills, specifically in dealing with large corporations. The position requires expertise in managing complex sales cycles and maintaining key customer relationships, particularly with C-level executives. Zendesk promotes a hybrid work environment and values diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking a Manager for its Internal Audit team to report to the VP of Internal Audit and enhance the company's audit function. The role involves overseeing financial compliance, particularly with regulations such as Sarbanes-Oxley (SOX) and GAAP, and conducting audits across various areas of risk. Responsibilities include developing annual audit plans, managing a global SOX compliance program, and collaborating with stakeholders to address risk gaps. The ideal candidate should have at least 10 years of experience in internal audit or a Big 4 audit firm, possess relevant certifications, and have strong leadership and communication skills. Zendesk supports a hybrid work model and emphasizes diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking a detail-oriented Administrative Assistant to provide essential support in their Pune office, emphasizing a culture of excellence and collaboration. This role includes managing calendars, arranging travel, processing expense reports, and enhancing team collaboration through effective communication. Ideal candidates should have proven experience in administrative support, strong organizational skills, and proficiency in office productivity tools. Zendesk promotes a hybrid work environment, combining in-office collaboration with remote flexibility, while also prioritizing diversity and inclusion in their hiring practices. The company is committed to employee growth and offers opportunities for skill development in a dynamic setting.

The job description outlines a Finance Planning & Analysis role based in Manila that reports to the Finance & Strategy Sr. Manager. Key responsibilities include budget review, purchase request approvals, headcount management, financial reporting, and coordination with various departments to prepare and consolidate budgets. Candidates are expected to have a Bachelor's degree in Finance or Accounting, with 4-6 years of FP&A experience and strong analytical skills, particularly in accounting and MS Excel. The position requires flexibility to work night or shifting schedules and proficiency in collaboration and multitasking in a dynamic environment. The company, Zendesk, emphasizes a hybrid work model, equal opportunity employment, and diversity, asserting their commitment to an inclusive workplace.

The job description outlines a position within the Finance Shared Services team at Zendesk, where the successful candidate will assist in general accounting functions based in Manila. Responsibilities include preparing financial reports, performing variance analysis, coordinating budgets across departments, and maintaining compliance with accounting policies. Applicants are expected to have a Bachelor’s degree in Finance or Accounting, 2-4 years of relevant experience, and strong analytical and communication skills. The role is hybrid, requiring attendance in the office part of the week while allowing flexibility for remote work. Zendesk emphasizes inclusivity and equal opportunity in its hiring practices while also using AI for application screening.

Zendesk QA is looking for a Senior QA Engineer to enhance their AI-driven customer service quality assurance solutions. The role includes developing a testing strategy, establishing quality indicators, creating test suites, and collaborating with stakeholders. Candidates should have over five years of software testing experience, proficiency in testing systems from UI to database queries, and skills in automated and load testing frameworks. Zendesk emphasizes a hybrid work model, allowing for both in-office collaboration and remote flexibility. The company is committed to fairness and diversity in the workplace and will utilize AI in the application screening process.

Zendesk is seeking a dedicated Account Executive to drive growth in their Commercial account base, focusing on B2B sales in the SaaS landscape, particularly leveraging AI technologies. The role involves managing the full sales cycle, building customer relationships, and developing innovative strategies for acquiring new clients and expanding existing partnerships. Candidates should possess a strong background in sales, experience with C-level executives, and a solid understanding of AI principles. Key responsibilities include generating new business opportunities, nurturing client relationships, and exceeding revenue goals. Zendesk promotes a hybrid working model and is committed to diversity, equity, and inclusion in the workplace.

Zendesk is looking for a Senior Operations Manager to enhance its AI Agents and Knowledge products' innovation by collaborating closely with the VP and the Product and Engineering teams. This role focuses on improving operational efficiency within the Product Development team and streamlining hiring processes to meet growth objectives. Candidates should have experience in SaaS product development, specifically in B2B SaaS or AI/ML contexts, along with strong organizational and communication skills. Responsibilities include optimizing hiring practices, facilitating cross-functional collaboration, enhancing team performance, and supporting release planning. The position offers a hybrid work environment and emphasizes Zendesk's commitment to diversity and inclusion, along with competitive salary and benefits.

The job description outlines a position for an Engineering Manager specializing in Observability, where the candidate will lead a team focused on developing monitoring and incident response systems. The role emphasizes collaboration with Product Management and Technical Leads to establish a strategic roadmap for managing complex, large-scale distributed systems in a cloud-native environment. Candidates are expected to have hands-on experience with observability tools and a proven track record in managing engineering teams, alongside strong technical leadership and communication skills. Responsibilities include recruiting talent, designing observability solutions, and driving cultural changes towards proactive reliability engineering. The position offers a competitive salary range in Poland and promotes a hybrid work environment to foster team collaboration while allowing for remote work flexibility.

Zendesk is seeking a Machine Learning Engineering Manager to lead their ML team and develop AI/ML features at scale. The role involves guiding a team through the lifecycle of ML projects, improving software delivery with existing leadership, and fostering a diverse, inclusive work environment. Candidates should have experience managing teams, delivering ML projects, excellent communication skills, and a strong focus on continuous self-development. Preferred qualifications include experience with MLOps, LLM evaluation tools, and familiarity with SQL or DBT. Zendesk is committed to diversity and inclusion in hiring, offering a hybrid work model that balances in-office and remote work.

Zendesk is seeking a Senior Software Engineer for its Core Services Packaging and Consumption team, focusing on improving the purchasing and usage reporting experience. Key responsibilities include collaborating with product teams, ensuring code quality, and following best practices in software development while actively participating in code reviews and design discussions. Candidates should have over four years of experience with Ruby and at least three years with JavaScript and React, as well as familiarity with databases, CI/CD systems, and API design. The role requires a customer-first mentality and a collaborative attitude, along with excellent communication skills. Zendesk promotes a hybrid work environment and values diversity and inclusion, encouraging applicants from various backgrounds.

Zendesk is seeking a dedicated SMB Account Executive committed to driving growth and exceptional service in the SaaS market. The role involves acquiring new customers, managing relationships, and utilizing data insights to enhance sales strategies and customer satisfaction. Candidates should possess at least two years of B2B sales experience, strong presentation skills, and a track record of exceeding targets. The position offers an annual OTE range of $102,000.00-$154,000.00 with a hybrid work structure, emphasizing both collaboration in office and flexibility to work remotely. Zendesk promotes diversity and inclusion in hiring practices, ensuring equal opportunity for all applicants.

Zendesk is seeking a skilled Network Engineer to design, implement, and maintain its global network infrastructure, ensuring connectivity and security for its workforce. The role includes responsibilities for network design, maintenance, security compliance, AV support, and collaborating with various teams on office expansion projects. Candidates should have a bachelor’s degree and over five years of relevant experience, along with strong technical skills in networking concepts and hardware. The company values collaboration, innovation, and growth, offering a supportive environment for personal and professional development. The position offers a hybrid work model and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is looking for an SMB Account Executive to join their mission of enhancing customer service globally through innovative software solutions. The role involves acquiring new customers, expanding existing accounts, and driving revenue growth by building strong relationships and understanding customer needs. Candidates should have a BA/BS degree, at least two years of B2B sales experience in the SaaS industry, and strong skills in negotiation and account management. The position offers a hybrid work model, requiring some in-office attendance, and the expected On Target Earnings (OTE) range is between $102,000 and $154,000. Zendesk emphasizes diversity and inclusion in its hiring practices and offers accommodations for applicants with disabilities.

Zendesk is seeking an experienced Marketing Analyst to support regional Marketing leadership by leveraging data to drive go-to-market strategies and measure performance. The role involves helping the company achieve pipeline and revenue targets by collaborating with senior executives to identify growth opportunities, enhance operational efficiency, and evaluate campaign effectiveness with a focus on ROI. Key responsibilities include creating Tableau dashboards, analyzing marketing performance, making budgetary recommendations, and fostering cross-functional relationships to meet strategic objectives. The ideal candidate should possess a strong strategic mindset, excellent communication skills, and an ability to convey complex data insights clearly. Candidates should have a background in marketing analytics with at least six years of experience, proficiency in Tableau and SQL, and the capacity to drive strategic planning processes and decision-making.

Zendesk is looking for a Sales Operations Specialist to enhance the efficiency of their sales teams through process management and reporting. The role requires a candidate with 1-3 years of relevant experience, preferably in a SaaS environment, along with familiarity with Zendesk Support and Salesforce CRM. Key responsibilities include managing sales requests, analyzing trends, improving processes, and collaborating with teams to provide operational support. The position is hybrid, requiring some in-office attendance for collaboration and connection. Zendesk is committed to diversity and inclusion, ensuring equal opportunity for all applicants while potentially using AI for application screening.

Zendesk is expanding its EMEA Sales Development team, seeking exceptional sales talent to drive new business and enhance its growth. The role offers a robust training ground for individuals to cultivate their sales skills and embark on a fulfilling career in consultative sales. Candidates should possess at least six months of sales experience, a passion for customer-centric solutions, excellent communication skills, and preferably a bachelor's or master's degree. Zendesk values a flexible hybrid work model, allowing team members to work part-time remotely while benefiting from office collaboration. The company is committed to diversity and inclusion, and applicants are informed that AI may be utilized in the screening process for this position.

Zendesk is looking for a Data Engineer for its Zendesk Analytics Prototyping (ZAP) team to develop a strong data foundation for CRM insights and enhance customer support tools. The role involves creating scalable data solutions, developing ELT pipelines, optimizing SQL-based data models, and contributing to the technical vision of the team. Candidates should have over three years of experience in data engineering, proficiency in SQL and data modeling, and knowledge of cloud databases, particularly Snowflake. Preferred qualifications include SnowPro Core certification and familiarity with Lean/6 Sigma principles. Zendesk promotes a hybrid working model, values diversity and inclusion, and uses AI for application screening in accordance with legal guidelines.

The Associate Renewals Manager at Zendesk will be responsible for managing the contract renewal process for a strategic small to medium-sized business (SMB) portfolio with annual contract values exceeding $100K. This role emphasizes building strong relationships, leveraging data, and using product insights to achieve high renewal outcomes, requiring collaboration with Sales, Customer Success, and Revenue Operations. Key responsibilities include managing the renewal lifecycle, engaging customers, analyzing account data, supporting contract management, and maintaining CRM accuracy. The ideal candidate should have 0-2 years of relevant experience, strong communication skills, and an analytical mindset, as well as proficiency in Salesforce. The position offers a hybrid work model, competitive compensation of $44.23-$66.35 per hour plus potential bonuses, and is committed to diversity, equity, and inclusion in hiring practices.

Zendesk is looking for a GTM Content Architect and Content Strategist to join their Global Enablement team, emphasizing the need for strong project management and content strategy skills. The ideal candidate should have expertise in content governance and a solid understanding of effective learning frameworks, as well as the ability to innovate with AI-driven solutions. Responsibilities include leading content governance frameworks, collaborating with Go-to-Market teams, and supporting engagement initiatives. Candidates should possess 3-5+ years of experience in content management and a proactive approach to content strategies and governance. The position offers a salary range of $123,000 to $185,000 annually, with additional benefits and a hybrid work model.

Zendesk is seeking exceptional talent for its Sales Development team, which is crucial for driving new business growth across the EMEA region. The position offers an opportunity to enhance sales skills in a supportive environment, fostering career progression while embodying the company's unique culture. Candidates should have a minimum of six months of sales experience, a passion for consultative sales, and a proactive approach to achieving targets. The role involves managing an outbound pipeline, generating leads, and providing excellent customer experiences, all while working in a hybrid model. Zendesk is committed to diversity and inclusion, offering reasonable accommodations for applicants with disabilities.

Zendesk is seeking exceptional sales talent for its Sales Development team in EMEA, which serves as the foundation for sales excellence within the company. The role focuses on driving new business and delivering outstanding customer experiences while actively prospecting new leads. Candidates should be native German speakers, fluent in English, and have at least six months of sales experience, preferably in a SaaS environment. Zendesk offers a supportive hybrid working model that allows for both onsite collaboration and remote work flexibility. The company is committed to fostering a diverse and inclusive workplace and provides various resources, including leadership support and necessary technology, for employee success.

Zendesk is seeking a Senior Software Engineer to join their full-stack team in Krakow, focusing on their ticketing systems which facilitate communication for admins, agents, and end-users. The engineer will collaborate with designers, developers, and product managers to ensure timely and high-quality project delivery, while also addressing user issues and security vulnerabilities. Candidates should have over four years of experience in software engineering, with expertise in Ruby and a solid understanding of distributed systems. The role involves participating in the entire software lifecycle, mentoring junior colleagues, and addressing performance issues in a globally scaled environment. Zendesk promotes a collaborative culture with a focus on continuous improvement and offers a hybrid work environment that provides flexibility alongside competitive compensation and benefits.

Zendesk is seeking a Director of Manager Enablement to transform leadership within the company, aiming to improve managerial effectiveness and create extraordinary customer experiences. The role will focus on redefining management practices in a high-growth, global setting, emphasizing the importance of leadership to drive business impact and accountability. Key responsibilities include leading a global manager acceleration agenda, designing transformative experiences, and fostering a culture of accountability among managers. The ideal candidate should possess a strategic mindset, hands-on experience in scaling programs, and the ability to influence senior leadership while thriving in complex environments. Ultimately, this position presents an opportunity to shape the future of management at Zendesk, contributing to its mission of connecting businesses with their customers.

The job description outlines a pivotal role in demand generation for North America, focusing on driving business impact through strategic multichannel campaigns. The ideal candidate should have strong communication, collaboration, and operational skills, along with a strategic mindset. Responsibilities include developing and executing integrated campaigns, managing day-to-day operations, analyzing campaign performance, and working closely with various teams to optimize lead generation and engagement. Preferred qualifications for the role include over five years of experience in demand generation, proficiency in data-driven marketing, and familiarity with tools such as Marketo and Salesforce. The position offers a hybrid work environment, a competitive salary ranging from $103,000 to $155,000, and a commitment to diversity and inclusion within the workplace.

Zendesk is seeking a support expert to provide top-notch customer support for its Premier customers, requiring a strong understanding of customer needs and technical solutions. The role involves taking ownership of customer issues, providing guidance on product use, and effectively communicating with both customers and internal teams. Candidates should have at least two years of experience as a Zendesk Administrator, knowledge of enterprise software, and technical skills in areas such as HTML, JavaScript, and APIs. The position offers a hybrid working model, requiring some in-office attendance, and comes with an annual salary range of $76,000 to $114,000, along with potential bonuses and benefits. Zendesk is committed to workplace diversity and inclusivity, emphasizing equal opportunity for all applicants.

Zendesk is seeking a detail-oriented and proactive Administrative Coordinator to support teams in their San Francisco office through managing calendars, travel logistics, and daily administrative tasks. The role requires strong organizational and communication skills, as well as the ability to collaborate effectively in a fast-paced environment. Candidates should have prior experience in an administrative role, proficiency in expense management systems, and the ability to handle multiple priorities. This hybrid position entails being in-office 2-3 days a week and offers growth opportunities within the company. Zendesk values diversity, equity, and inclusion, and aims to create a supportive work culture that enhances professional development.

The XDR Marketing Manager role bridges the gap between the Marketing and XDR teams, focusing on enhancing communication and campaign effectiveness. Responsibilities include managing the lifecycle of campaigns, aligning messaging with marketing goals, and collaborating with various teams to ensure smooth execution. The position also involves analyzing performance metrics and conducting A/B testing to refine strategies and improve engagement. The ideal candidate should have 3–5 years of experience in marketing or related fields, strong campaign metric knowledge, and excellent communication skills. This role offers a hybrid work model with a salary range of $103,000 to $155,000, complemented by potential bonuses and benefits.

The Senior Partner Sales Operations Analyst at Zendesk plays a crucial role in driving the technical and analytical aspects of the Partner business, ensuring integrity, automation, and measurement of partner processes. This position requires expertise in managing complex workflows and leveraging data to provide strategic analytics that support partner programs. The analyst will not only ensure data health and operational efficiency but also participate in partner transformation initiatives. Key responsibilities include maintaining data accuracy, executing operational processes, automation, and analytical reporting, while collaborating with various teams for seamless data integration. Candidates should possess extensive experience in Sales Operations within a SaaS environment, strong problem-solving abilities, and proficiency in tools such as SQL, Salesforce, and Tableau.

The Senior Manager, Workforce & Service Performance at Zendesk is responsible for overseeing the Workforce Management and Quality Assurance lifecycle for a global multi-skill support organization. The role requires at least 8 years of professional experience, including expertise in forecasting, scheduling, and managing the performance of teams, with a focus on achieving key performance indicators. Key responsibilities include executing capacity plans, conducting scenario analyses, managing daily operations, and leading a high-performing team while partnering with cross-functional stakeholders. The position offers a hybrid or remote work model, flexible hours, and competitive compensation aligned with the candidate's experience and qualifications. Zendesk values diversity and inclusion and promotes transparency in its hiring processes, employing AI tools for candidate evaluation.

Zendesk is seeking an experienced Marketing Analyst to support regional marketing leadership by utilizing data to drive go-to-market strategies and measure campaign performance. The Senior Strategic Marketing Analyst will focus on achieving pipeline and revenue targets, collaborating with senior marketing executives to tackle growth opportunities, improve operational efficiency, and evaluate marketing effectiveness with an emphasis on ROI. Key responsibilities include analyzing performance data, creating Tableau dashboards, assessing marketing campaigns, and managing budget investments to maximize returns. The ideal candidate should possess strong strategic thinking, communication skills, and a background in marketing analytics, with experience in building cross-functional partnerships. Zendesk embraces a hybrid work model that promotes collaboration while allowing for remote flexibility, and is committed to diversity and inclusion within the workplace.

The Senior Services Consultant at Zendesk will be responsible for leading the technical delivery of solutions for customers, from gathering requirements to implementation. Key responsibilities include serving as a subject matter expert on Zendesk for Contact Center, leading design workshops, configuring services in AWS, collaborating with cross-functional teams, and providing training to clients. Candidates should have over three years of customer-facing experience, expertise in Amazon Connect, and hands-on experience with AWS technologies and scripting. Zendesk promotes a hybrid work culture, allowing flexibility while encouraging in-office collaboration. The company values diversity, equity, and inclusion, and is committed to providing a supportive work environment for all employees.

The Senior Technical Architect at Zendesk is responsible for developing tailored technical solutions that meet customer business needs, primarily using Zendesk functionalities. Responsibilities include managing customer implementation projects, configuring AWS resources, leading technical projects, mentoring junior staff, and collaborating with various team members to design solutions. The ideal candidate should possess significant experience with Amazon Connect, cloud-based solutions, programming languages, and project management, demonstrating strong analytical and organizational skills. Zendesk offers a hybrid work environment, competitive benefits, and a commitment to diversity and inclusion, while also ensuring a work-life balance for its employees. Additionally, the company emphasizes transparency in hiring processes and the ability to accommodate applicants with disabilities.

Zendesk is looking for a Senior Corporate Account Executive to drive growth in the Greater China Region's B2B SaaS market. The role involves acquiring new customers, developing account strategies, fostering customer relationships, and enhancing revenue through upselling and cross-selling. Candidates should have at least three years of relevant sales experience, strong communication skills, and be bilingual in English and Mandarin. The position supports a hybrid work model, requiring some in-office presence while allowing flexibility for remote work. Zendesk emphasizes diversity, inclusion, and fair hiring practices, using AI for application assessments in compliance with laws.

Zendesk is seeking a **Senior Corporate Account Executive** with a strong background in B2B sales and a focus on growth within the SaaS sector. The role involves expanding the customer base, managing relationships, and driving revenue through new client acquisition and account expansion. Responsibilities include utilizing data insights for prospecting, conveying product benefits, and leading competitive sales cycles, while consistently maintaining a strong sales pipeline. Ideal candidates should possess at least three years of experience in B2B sales, demonstrate excellent communication and negotiation skills, and have familiarity with tools like Salesforce. Zendesk promotes a hybrid work environment that balances remote and onsite collaboration and emphasizes diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking a Senior Campaign Marketing Specialist for a maternity-cover fixed-term contract, responsible for managing Groove sequence requests across sales and marketing teams to drive pipeline and revenue growth. The role involves executing localized prospecting strategies, providing feedback on campaigns, managing compliance with global standards, and delivering insights on sequence performance. Candidates should have a bachelor’s degree, a minimum of three years of experience in marketing or sales roles, familiarity with sales engagement platforms, and proficiency in AI tools like ChatGPT. A hybrid working model is offered, requiring in-office attendance once a week to foster collaboration. Zendesk values diversity, equity, and inclusion, and encourages applicants from all backgrounds to apply.

Zendesk is seeking talented individuals for its Sales Development team in the EMEA region, emphasizing the importance of this role in driving new business and supporting corporate growth. The position is designed as an entry point for a successful sales career, providing excellent training and coaching opportunities. Candidates should have a minimum of six months of sales experience, ideally in a SaaS environment, and possess strong communication skills along with a proactive, results-oriented mindset. Additionally, the role offers a hybrid work model, combining remote work with in-office collaboration to foster team engagement. Zendesk is committed to diversity and inclusion, ensuring equality in its hiring practices and accommodating individuals with disabilities.

Zendesk is seeking a Sales Director to join their Bay Area Sales team, focusing on Enterprise accounts and aimed at transforming customer service through AI-driven solutions. The role involves leading a high-performing sales team, defining strategies for growth in critical markets, and building relationships with C-suite executives across various companies. Responsibilities include hiring and coaching the sales team, driving sales growth, navigating complex sales cycles, and analyzing market trends to boost customer experience (CX) and employee experience (EX) through innovative technologies. Candidates are expected to have significant software sales experience, particularly in the SaaS or AI sectors, along with a strong track record of meeting quotas and managing complex sales processes. Zendesk emphasizes a commitment to diversity and inclusion, offering flexible work arrangements while seeking to develop a workplace that reflects global diversity.

Zendesk is hiring a Senior Director for GTM Cadence & Insights to oversee revenue analytics, forecasting, and pipeline governance. This role emphasizes the importance of delivering standardized data and insights to improve GTM execution, partnering with various organizational leaders to enhance revenue processes. Responsibilities include managing forecasting dashboards, refining the forecasting cadence, defining pipeline health metrics, and championing AI-driven analytics. The ideal candidate should have over 12 years of experience in Sales Operations or related fields, deep expertise in forecasting and analytics, and a strong leadership background. The position offers a competitive salary range of $206,000 to $308,000, along with potential bonuses and benefits, while promoting diversity and inclusion in the workplace.

The job of Resource Manager at Zendesk's Global Services Operations team involves optimizing resource capacity and aligning talent with project demands to ensure the successful delivery of professional services. Key responsibilities include developing a deep understanding of service offerings, building relationships with delivery leadership, anticipating resource needs, and managing project setups in the Professional Services Automation (PSA) platform. Candidates should have 2-4 years of experience in resource or project management, along with strong communication and problem-solving skills. The role is hybrid, requiring some onsite presence in Mexico City or Mexico State while offering flexibility for remote work. Zendesk promotes an inclusive workplace and uses AI to screen applications, adhering to equal opportunity employment practices.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform, used by over 100,000 organizations, aimed at fostering collaboration and innovation in software development. The company is looking for a VP of Business Systems to oversee the strategy and execution of enterprise systems vital to its operations, leading a distributed team of about 60 professionals. This role involves improving Quote-to-Cash processes, enabling usage-based billing, and integrating AI across various systems, all while establishing governance frameworks to ensure efficiency and compliance. Candidates should have significant experience in business systems leadership and a strong understanding of SaaS and related technologies, alongside a proven track record in driving AI initiatives and system architecture design. GitLab emphasizes a culture of meritocracy and inclusivity, welcoming diverse candidates and offering supportive benefits for employee well-being and professional growth.

GitLab is an open-core software company that offers an AI-powered DevSecOps Platform, utilized by over 100,000 organizations, aiming to foster collaborative software development and accelerate progress. The company emphasizes a high-performance culture that values every team member's input and leverages AI to enhance productivity and innovation. As a Senior Security Engineer within GitLab's Security Incident Response Team (SIRT), the role involves managing security incidents and developing automation tools to strengthen security measures while working a compressed four-day workweek. Candidates are expected to have incident response experience, familiarity with security logging tools, cloud platforms, and a proactive approach to security threats. GitLab promotes diversity and encourages applications from individuals with varying experience levels, upholding an equal opportunity workplace policy.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, aiming to enable widespread software contributions and collaboration. The Application Security team plays a crucial role in ensuring the software's integrity by conducting security reviews, threat modeling, and establishing secure development practices. Candidates for the team should have extensive experience in computer technology, strong programming skills, and a solid understanding of application security concepts and practices. GitLab values diverse candidates and encourages applications from individuals with varying levels of experience, emphasizing a supportive and inclusive work culture. The company offers various benefits, including flexible time off and professional development opportunities, while maintaining a commitment to equal opportunity and employee well-being.

GitLab is an open-core software company that offers a comprehensive AI-powered DevSecOps platform, utilized by over 100,000 organizations to enhance software development collaboration. The company aims to empower contributions to software development, promoting innovation and breaking down barriers within teams. The Application Security team at GitLab is responsible for preventing vulnerabilities, conducting security assessments, and establishing secure development practices to deliver trustworthy software to customers. Candidates for this role are expected to have a strong background in application security, coding knowledge, and effective communication skills, while being flexible and inclusive in problem-solving approaches. GitLab fosters a supportive work environment, providing benefits for employee growth and well-being, and actively encourages applications from diverse candidates, regardless of whether they meet all qualifications.

GitLab is an open-core software company that provides a comprehensive AI-powered DevSecOps platform, utilized by over 100,000 organizations to enhance collaborative software development. The company focuses on empowering contributions to accelerate human progress by fostering an inclusive environment where every voice is valued. The Application Security team is responsible for ensuring high-quality software development by conducting security reviews, threat modeling, and establishing secure coding practices. Candidates for this role should possess a background in computer science, application security knowledge, and programming experience, with a willingness to learn and adapt. GitLab offers competitive compensation, benefits, and a commitment to diversity and inclusion in its hiring process.

GitLab is an open-core software company focused on creating an AI-powered DevSecOps platform, serving over 100,000 organizations worldwide. The company aims to foster collaboration and innovation by enabling all individuals to contribute to software development. They are looking for an experienced marketing professional to join their Regional Marketing team in Australia and New Zealand, responsible for executing integrated campaigns and driving pipeline growth. Candidates should have 5-7 years of B2B tech marketing experience, along with strong analytical and budget management skills. GitLab promotes an inclusive workplace and encourages applicants from diverse backgrounds to apply, while providing various benefits to support employee well-being.

GitLab is an open-core software company that has developed a robust AI-powered DevSecOps platform, utilized by over 100,000 organizations to enhance collaboration and innovation in software development. The mission of GitLab focuses on enabling contributions from everyone, transforming consumers into contributors to accelerate progress. The company promotes a high-performance culture where team members leverage AI to improve productivity and collaboration while fostering a supportive environment for career growth. The Principal Application Security Engineer role encompasses driving security strategy, performing advanced security reviews, and contributing to the long-term security architecture of GitLab products. GitLab values diverse experience and encourages applicants from various backgrounds to apply, emphasizing an inclusive workplace free from discrimination.

GitLab is an open-core software company specializing in an AI-powered DevSecOps platform that empowers over 100,000 organizations to collaborate and innovate in software development. The company emphasizes the importance of contribution from all users to enhance productivity and accelerate progress in the tech industry. An opportunity is available for a Data System Architect to develop scalable, efficient data systems that support GitLab's future growth and innovation in both SaaS and self-managed environments. The role involves driving architectural strategies, establishing data governance frameworks, and integrating modern data technologies within the organization's ecosystem. GitLab promotes a supportive work culture with various benefits, emphasizing inclusivity and a commitment to equal opportunity in its hiring practices.

GitLab is an open-core software company known for its AI-powered DevSecOps platform, which is used by over 100,000 organizations and aims to foster collaboration in software development. The company values contributions from all individuals, promoting a culture where consumers can become contributors to accelerate progress. In the role of Manager, Renewals for the Americas region, the individual will lead a team focused on customer retention and revenue growth while implementing effective forecasting and renewal processes. This position emphasizes building a strong team culture, fostering collaboration, and leveraging data tools to improve customer engagement and maintain high retention rates. GitLab also promotes an inclusive workplace and encourages candidates from diverse backgrounds to apply, regardless of whether they meet all listed qualifications.

GitLab is an open-core software company that creates an AI-powered DevSecOps platform, utilized by over 100,000 organizations, with a mission to democratize software development. The company values community contribution and collaboration, which are integral to its operations and team culture. The Fullstack Engineer role in the Contributor Success team focuses on enhancing the efficiency of community contributions to GitLab's open-source projects through coaching, project management, and collaboration with various programs. Candidates are expected to have fullstack development experience, particularly in Ruby and JavaScript, and the ability to guide and communicate with community members effectively. GitLab promotes a flexible and inclusive work environment, offering various benefits and encouraging candidates from diverse backgrounds to apply, regardless of meeting all listed qualifications.

GitLab is an open-core software company that offers an AI-powered DevSecOps platform, used by over 100,000 organizations, with a mission to enhance collaborative software development. The company emphasizes AI integration in its products and team workflows to accelerate innovation and efficiency while fostering a high-performance culture that values every team member's contributions. Their Signals Engineering team is focused on developing and maintaining a robust signal detection and threat detection program, seeking individuals passionate about identifying and mitigating threats using advanced detection techniques and tools. Candidates with SOC, detection engineering, or incident response experience, especially with GitLab, are encouraged to apply, even if they do not meet all qualifications. GitLab supports a diverse and inclusive hiring process and offers various employee benefits, emphasizing their commitment to equal opportunity and a harassment-free workplace.

GitLab is an open-core software company that provides a comprehensive AI-powered DevSecOps Platform utilized by over 100,000 organizations, with a mission to empower contributions to software development. The company seeks to foster an environment where both consumers and contributors can accelerate technological progress, emphasizing innovation and collaboration within its team. They are hiring for an AI Revenue Operations Analyst to enhance their revenue operations by designing and implementing AI-driven workflows using automation platforms like Workato. This role requires technical proficiency in workflow automation, integration of AI tools, and collaboration with IT to optimize customer acquisition and retention strategies. GitLab promotes a flexible and inclusive workplace, offering various benefits while ensuring equal opportunity for all candidates regardless of background.

GitLab is an open-core software company offering a comprehensive AI-powered DevSecOps platform used by over 100,000 organizations, aimed at enabling collaborative software contributions that enhance human progress. The company's culture emphasizes the integration of AI into daily workflows, promoting efficiency and innovation within teams. The role outlined involves managing customer relationships, driving business growth, and ensuring the adoption of GitLab solutions while collaborating across functional teams for positive customer outcomes. Candidates should have a strong sales background in software, effective communication skills, and a desire to help customers realize value from their investments in GitLab. GitLab is committed to diversity and inclusion in its hiring practices and encourages candidates from all backgrounds to apply, regardless of whether they meet every listed qualification.

Sentry aims to improve software quality and speed up development with its performance and error monitoring tools, having garnered over $217 million in funding and support from 100,000+ organizations, including major companies like Disney and Microsoft. The company adopts a hybrid work model to foster collaboration among its employees. They are looking for a Support Engineer with technical expertise and a passion for helping customers, who will provide support through various channels and create resources to enhance the customer experience. Ideal candidates should have over eight years of experience in technical support, familiarity with programming languages like Python or JavaScript, and strong communication skills. Sentry is committed to inclusivity and diversity in its workforce and offers competitive salaries along with comprehensive employee benefits.

Sentry is dedicated to improving software quality by providing performance and error monitoring tools, with over $217 million in funding and a robust user base including large companies like Disney and Microsoft. They are currently seeking a Senior Product Designer to create intuitive experiences that aid developers in building reliable software, emphasizing collaboration with a team of product managers, engineers, and designers. The role involves designing user-friendly interfaces, refining product experiences, and fostering a design culture that values feedback and growth. Candidates should have over five years of experience in software product design, proficiency in modern design tools, and the ability to simplify complex workflows. Sentry is committed to diversity and inclusion, offering equal opportunities and accommodations for applicants and employees with disabilities.

Sentry is dedicated to improving software development by providing performance and error monitoring tools, supported by over $217 million in funding and a large user base, including companies like Disney and Microsoft. The company employs a hybrid work model, emphasizing collaboration on in-office anchor days. They are currently looking for a Senior Field Marketing Manager to drive their regional event strategy and expand their marketing capabilities, focusing on generating leads and strengthening customer relationships. The role involves managing event logistics, collaborating with sales teams, tracking performance metrics, and creating engaging content. Sentry values diversity and equal opportunity, offering competitive salaries and a range of benefits while fostering an inclusive culture.

Sentry is dedicated to enhancing software quality and efficiency, providing developers with performance and error monitoring tools that enable companies like Disney and Microsoft to focus on product development rather than bug fixes. They are looking for a Lead Product Marketing Manager for AI, responsible for formulating marketing strategies for their AI-powered products, such as Seer, and promoting Sentry as the go-to option for AI system development. This position involves collaborating with various teams to create compelling messaging, campaigns, and enablement materials that resonate with developers and engineers working with AI. Candidates should have over five years of experience in product marketing, especially in technical product launches, and possess strong communication skills. Sentry promotes equal employment opportunities and is committed to fostering a diverse and inclusive workplace while also focusing on accessibility in the software industry.

Sentry aims to enhance software development by providing performance and error monitoring tools, supported by over $217 million in funding and a client base of 100,000+ organizations, including major firms like Disney and Microsoft. The company employs a hybrid work model to foster collaboration and is seeking a Senior Business Intelligence team member to improve data consistency and accessibility across the organization. This person will lead the revamping of Sentry’s Looker instance, enforce governance processes, and enable self-service analytics while collaborating with cross-functional teams for deeper analysis. Ideal candidates should have over seven years of experience in business or data analytics, strong SQL skills, and a proven track record in BI governance and tool adoption. Sentry values diversity and inclusivity and offers a salary range of $160,000 to $180,000 for this position, along with a variety of employee benefits.

Sentry aims to improve software development by providing performance and error monitoring tools, securing over $217 million in funding and support from 100,000+ organizations, including major companies like Disney and Microsoft. They employ a hybrid work model with designated in-office days to enhance collaboration among team members. The company is looking for a Staff Machine Learning Engineer to join their AI/ML team, responsible for developing models to enhance their products, focusing on tasks like issue triage and predictive analytics. The role requires substantial experience in machine learning, particularly in building production-ready systems, with familiarity in using Python and deep learning frameworks like PyTorch. Sentry is committed to equal opportunity employment and creating an inclusive environment, providing various benefits to successful candidates.

Sentry aims to improve software quality by providing performance and error monitoring tools for developers, with the support of over 100,000 organizations and significant funding. The company is looking for new graduates to join their Software Engineering teams, tackling a variety of technical challenges, such as UI development and data management. The role involves collaboration with teams and requires skills in programming languages like Python and JavaScript, as well as knowledge of algorithms and testing practices. Sentry promotes a hybrid work environment and offers competitive salaries starting at EUR 60,000, alongside comprehensive employee benefits. They emphasize equal opportunity and diversity, striving to create an inclusive culture where all employees can thrive.

Sentry is dedicated to enhancing software quality by providing performance and error monitoring tools, backed by over $217 million in funding and serving more than 100,000 organizations, including major companies like Disney and Microsoft. The company adopts a hybrid work model, with specific in-office days to foster collaboration. They are seeking Software Engineering Interns who will actively contribute to real projects, allowing interns to experience full-time engineering responsibilities alongside mentorship from experienced engineers. Candidates should be enrolled in a Computer Science program, have some experience with programming languages like Python or JavaScript, and be prepared to relocate to Vienna, with competitive salary and benefits offered. Sentry is an equal opportunity employer, emphasizing diversity and inclusion, and encourages a culture where all employees can thrive.

Sentry is dedicated to helping developers improve software quality through performance and error monitoring tools, backed by significant funding and a large user base including prominent companies like Disney and Microsoft. The company is currently seeking a Senior Software Engineer for the Session Replay team, which focuses on building functionalities that enable developers to analyze user journeys leading to application errors. The role requires expertise in backend and scalable systems, particularly with Python, Django, and Rust, along with a collaborative mindset towards product development. Sentry promotes a hybrid work model and values diversity, providing equal employment opportunities and reasonable accommodations for individuals with disabilities. The position offers a salary range of CAD $206,000 to $288,000, along with benefits like equity grants and health insurance.

Sentry aims to enhance software quality by providing performance and error monitoring tools, helping notable companies like Disney and Microsoft reduce bug-fixing time. The company operates a hybrid work model and seeks to attract developers passionate about building better technology. As part of their core product organization, the Senior Software Engineer position focuses on managing key components of Sentry's platform, including billing and authentication, primarily using Python and Django. Candidates should have over six years of software engineering experience, strong communication skills, and a track record of managing high-scale systems. Sentry is committed to fostering a diverse and inclusive work environment, offering competitive salaries, benefits, and accommodations for employees with disabilities.

Sentry aims to help developers create better software faster by providing performance and error monitoring tools, having secured over $217 million in funding and a user base of more than 100,000 organizations. They embrace a hybrid work model to foster collaboration and are looking for a Senior Software Engineer for their Client Infrastructure team, focusing on powerful data ingestion systems. The role involves optimizing core ingestion pipelines and addressing complex engineering challenges while utilizing programming languages like Rust and Python. Candidates should have over five years of experience in relevant programming languages and a passion for high-quality code, with compensation starting at EUR 95,000 per year and inclusion in various employee benefit programs. Sentry is dedicated to equal employment opportunities, diversity, and creating an accessible environment for all employees.

Sentry is dedicated to improving software quality and helping developers create better technology through advanced performance and error monitoring tools, with backing from over $217 million in funding and support from over 100,000 organizations, including major companies like Disney and Microsoft. The company follows a hybrid work model, promoting collaboration with specific in-office days, and is seeking a Senior Software Engineer to work on its Client Infrastructure team, focusing on core ingestion pipelines. This role involves designing and building distributed systems to handle millions of events, optimizing data flows, and contributing to open-source projects that benefit developers globally. Candidates should have 5+ years of relevant experience, proficiency in compiled languages like Rust, and a passion for clean, high-quality code in a fast-paced environment. Sentry promotes diversity and inclusivity in the workplace, providing equal employment opportunities and reasonable accommodations for employees with disabilities.

Sentry aims to help developers create better software by providing performance and error monitoring tools, supported by over $217 million in funding and partnerships with notable organizations like Disney and Microsoft. The company promotes a hybrid work environment, emphasizing collaboration with designated in-office days. The role of Senior Platform Engineer involves designing and maintaining internal software systems to enhance development workflows, promoting reliability and security in the deployment process. Candidates should have over five years of experience in software engineering, proficiency in Python, and familiarity with cloud platforms and automation technologies. Sentry is committed to diversity and inclusion, offering equal opportunities to all candidates while providing a supportive environment for individuals with disabilities.

Sentry is dedicated to helping developers create better software efficiently by providing performance and error monitoring tools, which are trusted by over 100,000 organizations, including major companies like Disney and Microsoft. The company employs a hybrid work model, with specific in-office days to foster collaboration. They are seeking a Senior Platform Engineer to design and maintain internal systems that simplify infrastructure complexity and enhance development workflows. Candidates should ideally have at least five years of software engineering experience, particularly in infrastructure and developer tools, with proficiency in Python and familiarity with cloud platforms. Sentry promotes equal employment opportunities and encourages individuals from diverse backgrounds to apply, emphasizing the importance of inclusion and accessibility in the tech industry.

Sentry aims to enhance software development by providing performance and error monitoring tools that help developers improve their code efficiency, supported by significant funding and a broad user base, including high-profile companies. The company follows a hybrid work model to foster collaboration among its teams and seeks individuals passionate about building innovative software monitoring solutions. The Developer Infrastructure team plays a crucial role in optimizing delivery processes, improving onboarding for new engineers, and ensuring high-quality code deployment while maintaining effective communication. Candidates for the position should have at least five years of relevant experience, proficiency in Python, and familiarity with Docker and CI/CD systems, along with strong communication skills. Sentry promotes equal employment opportunities and values diversity, committing to an inclusive culture and providing accommodations for individuals with disabilities.

Sentry is dedicated to helping developers create better software more efficiently, with a focus on performance and error monitoring tools for various organizations, including big names like Disney and Microsoft. The company operates under a hybrid work model, encouraging collaboration with specific in-office days. As part of the Developer Infrastructure team, a new hire will enhance the delivery process and developer experience, aiming for efficient deployment processes and improved onboarding for new engineers. The role requires strong Python skills, experience with Docker and CI/CD systems, and a passion for automating tasks to optimize workflows. Sentry promotes diversity, inclusivity, and equal opportunity in hiring, offering competitive salaries and employee benefits.

Sentry aims to enhance software quality by providing performance and error monitoring tools, serving over 100,000 organizations, including major companies like Disney and Microsoft. The company operates with a hybrid work model to foster collaboration, and it is looking for a Senior Software Engineer to join its Issues team, focusing on key product features such as issue detection and error grouping. This role involves working with Django in an open-source codebase, collaborating with product management, and mentoring team members to elevate technical skills. Candidates should have extensive experience with Python, distributed systems, and a passion for improvement in developer tooling. Sentry values diversity and is committed to equal employment opportunities, ensuring an inclusive environment for all employees.

Sentry aims to enhance software quality and efficiency, focusing on assisting developers with performance and error monitoring tools for companies like Disney and Microsoft. They are seeking a Senior Software Engineer for their AI/ML team to develop platforms that will integrate AI and machine learning into their products, facilitating better debugging and application performance analysis. Candidates should have a minimum of 5 years of experience in relevant fields and be proficient in production-quality code, with knowledge of Python and deep learning frameworks like PyTorch. Sentry offers competitive salaries ranging from $150,000 to $190,000, along with a comprehensive benefits package. The company is committed to diversity and inclusivity, encouraging applications from individuals of all backgrounds.

Sentry is focused on helping developers create better software by providing performance and error monitoring tools, with over $217 million in funding and partnerships with companies like Disney and Microsoft. The company operates under a hybrid work model to facilitate collaboration and is currently seeking a Senior Security Engineer to enhance their security measures across application and platform domains. The role involves leading security initiatives, collaborating with engineering teams, and evaluating new technologies while ensuring secure practices are implemented. Candidates should have over six years of experience in distributed systems security, knowledge of cloud-based environments, and strong programming skills, with a preference for languages like Python, Go, or Rust. Sentry is committed to diversity and equality, welcoming applicants with diverse backgrounds, and offers competitive salaries along with benefits.

Sentry is dedicated to helping developers create better software faster through performance and error monitoring tools, attracting over 100,000 organizations and securing more than $217 million in funding. The company is hiring a Senior Security Engineer to join its security team, focusing on application and platform security to enhance their cloud-based systems. This role involves leading security initiatives, collaborating with cross-functional teams, and assessing threats to ensure robust security solutions. Candidates should have at least six years of experience in large-scale systems, expertise in securing cloud environments, and strong programming skills, preferably in Python, Go, or Rust. Sentry promotes equal opportunity, diversity, and an inclusive culture while offering competitive salaries and benefits to its employees.

Sentry is dedicated to improving software quality for developers and provides performance and error monitoring tools to over 100,000 organizations, including Disney and Microsoft. The company operates under a hybrid work model to foster collaboration and is seeking a Senior Security Engineer to enhance its cloud application and Kubernetes platform security. The role involves leading security initiatives, collaborating with multiple engineering teams, and addressing security challenges by designing effective solutions. Candidates should have significant experience in distributed systems, cloud security, and coding, with a preference for proficiency in Python, Go, or Rust. Sentry values diversity and inclusion in its workforce and encourages all interested applicants to apply, even if they don't meet all specified qualifications.

Sentry is dedicated to helping developers create better software by providing performance and error monitoring tools, with support from over 100,000 organizations and significant funding. The company promotes a hybrid work model, focusing on collaboration during in-office anchor days. The Data Browsing Team is responsible for enhancing Sentry's core products like Logs, Metrics, and Dashboards by improving debugging workflows and offering insights into application telemetry. Candidates for the team's engineering role should have extensive experience in software development, particularly with Python, TypeScript, and relevant frameworks, while also demonstrating strong collaboration and mentorship abilities. Sentry emphasizes inclusivity and equal opportunity in its hiring practices, ensuring diverse perspectives are integrated into the team.

Sentry aims to enhance software development by providing performance and error monitoring tools to over 100,000 organizations, including major companies like Disney and Microsoft. They are looking for a Senior Software Engineer to join their Core Product team, focusing on improving issue and coding workflows, as well as data exploration using React (TypeScript) and Django (Python). The role requires a high level of ownership, collaboration with various teams, and mentoring of fellow engineers. Sentry values diversity and inclusivity, ensuring equal employment opportunities and reasonable accommodations for all candidates. The expected salary range for this position is between $185,000 and $288,000, depending on multiple factors, along with additional benefits for successful candidates.

Sentry is dedicated to improving software quality by providing developers with performance and error monitoring tools, impacting major companies like Disney and Microsoft. The company embraces a hybrid work model and is currently seeking a Senior Software Engineer for its Core Product team, focusing on enhancing user experiences through issue and coding workflows and data exploration. The role entails developing features using React (TypeScript) and Django (Python), with responsibilities spanning from design to implementation and maintenance. Ideal candidates should have over five years of engineering experience, strong skills in relevant technologies, and a collaborative mindset. Sentry emphasizes diversity, equal opportunity, and support for employees with disabilities, encouraging those interested to apply even if they don't meet every qualification.

Sentry aims to help developers create better software more efficiently, supported by over $217 million in funding and a large user base, including organizations like Disney and Microsoft. The company is looking for a Frontend Engineer to join its Data Browsing Team, which focuses on enhancing Sentry's core data products such as Logs, Metrics, and Dashboards. The role involves collaborating with various teams to improve user experiences and ensuring the quality and performance of the frontend codebase using technologies like React and TypeScript. Ideal candidates should possess at least six years of software engineering experience, particularly with user experience design and mentorship. Sentry promotes diversity and inclusion in its hiring practices and offers competitive salary ranges along with employee benefits.

Sentry is dedicated to enhancing software quality and efficiency, providing performance monitoring tools that help over 100,000 organizations, including major companies like Disney and Microsoft. They are seeking a Head of Security to develop and scale their security initiatives for both open-source and SaaS products, focusing on elements like bug bounties and penetration testing. The role demands innovative thinking to secure diverse deployment models and requires collaboration with various teams to strengthen security measures and streamline processes. Candidates should have extensive experience in security roles, a solid technical foundation, and the ability to lead and execute strategic security initiatives. Sentry is committed to diversity and inclusion, offering equal opportunities and accommodations for employees and applicants with disabilities.

Sentry is dedicated to improving software development by providing performance and error monitoring tools, securing over $217 million in funding and partnering with more than 100,000 organizations, including major companies like Disney and Microsoft. The company embraces a hybrid work model, fostering collaboration with set in-office days. They are seeking a Head of IT to manage their SaaS technology ecosystem, focusing on availability, reliability, and security while leading a team and implementing innovative IT strategies. The ideal candidate should possess extensive IT operations experience, leadership abilities, and expertise in cloud-based identity management and compliance frameworks. Sentry is committed to diversity and inclusion and encourages applicants regardless of their qualifications, with a competitive salary range of $200,000 to $250,000 along with comprehensive employee benefits.

Sentry aims to enhance software quality by providing developers with performance and error monitoring tools, backed by significant funding and a large user base, including companies like Disney and Microsoft. The core product organization is responsible for the Sentry.io platform, handling various features like error detection and notifications, while the product platform team manages shared systems within the broader architecture. The Engineering Manager role involves leading a team of engineers, focusing on technical guidance, team development, strategic planning, and cross-functional collaboration, while fostering a culture of excellence. Candidates should have extensive experience in engineering leadership and be proficient in software development, particularly in distributed systems and IAM/billing systems. Sentry promotes diversity and inclusivity in its hiring practices, emphasizing equal opportunity and providing reasonable accommodations for individuals with disabilities.

Sentry aims to help developers create better software by providing performance and error monitoring tools, supported by over $217 million in funding and utilized by more than 100,000 organizations including Disney and Microsoft. The company employs a hybrid work model to foster collaboration and is currently seeking an Engineering Manager for its Data Browsing Team. This role involves leading engineers to enhance core data browsing products and ensuring deliverables meet quality standards while mentoring team members for career growth. Ideal candidates should have a strong engineering background, experience managing teams, and excellent communication skills. Sentry is committed to diversity and inclusion, providing equal employment opportunities and accommodations for those with disabilities.